, Ruben Garcia * @since 1.0.0 */ // Exit if accessed directly if( !defined( 'ABSPATH' ) ) exit; class AutomatorWP_Fluent_Support_Client_Open_Ticket extends AutomatorWP_Integration_Trigger { public $integration = 'fluent_support'; public $trigger = 'fluent_support_client_open_ticket'; /** * Register the trigger * * @since 1.0.0 */ public function register() { automatorwp_register_trigger( $this->trigger, array( 'integration' => $this->integration, 'label' => __( 'Client opens a ticket', 'automatorwp' ), 'select_option' => __( 'Client opens a ticket', 'automatorwp' ), /* translators: %1$s: Number of times. */ 'edit_label' => sprintf( __( 'Client opens a ticket %1$s time(s)', 'automatorwp' ), '{times}' ), 'log_label' => __( 'Client opens a ticket', 'automatorwp' ), 'action' => 'fluent_support/ticket_created', 'function' => array( $this, 'listener' ), 'priority' => 10, 'accepted_args' => 1, 'options' => array( 'times' => automatorwp_utilities_times_option() ), 'tags' => array( 'times' => automatorwp_utilities_times_tag( true ) ) ) ); } /** * Trigger listener * * @since 1.0.0 * * @param array $ticket Array with information related to Ticket */ public function listener( $ticket ) { if ( $ticket['source'] == NULL ){ return; } $ticket_id = absint( $ticket['id'] ); $user = get_user_by( 'email', $ticket['customer']['email']); // Bail if user not found if( ! $user ) { return; } automatorwp_trigger_event( array( 'trigger' => $this->trigger, 'post_id' => $ticket_id, 'user_id' => $user->ID, ) ); } } new AutomatorWP_Fluent_Support_Client_Open_Ticket();