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/* ── FAQ Chat ── bkbg-faqc-* ── */ |
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.bkbg-faqc-editor-wrap { |
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font-family: system-ui, -apple-system, sans-serif; |
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} |
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/* ── widget shell ── */ |
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.bkbg-faqc-widget { |
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border-style: solid; |
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border-width: 1px; |
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overflow: hidden; |
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font-family: system-ui, -apple-system, sans-serif; |
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box-shadow: 0 4px 24px rgba(0, 0, 0, 0.07), 0 1px 6px rgba(0, 0, 0, 0.05); |
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} |
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|
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/* ── header ── */ |
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.bkbg-faqc-header { |
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display: flex; |
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align-items: center; |
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gap: 10px; |
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padding: 14px 18px; |
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} |
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|
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.bkbg-faqc-avatar { |
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width: 36px; |
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height: 36px; |
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border-radius: 50%; |
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display: flex; |
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align-items: center; |
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justify-content: center; |
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font-size: 18px; |
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flex-shrink: 0; |
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background: rgba(255, 255, 255, 0.2); |
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} |
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.bkbg-faqc-bot-name { |
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font-weight: 700; |
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font-size: 15px; |
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line-height: 1.2; |
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} |
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|
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.bkbg-faqc-status { |
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font-size: 12px; |
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opacity: 0.8; |
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display: flex; |
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align-items: center; |
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gap: 4px; |
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} |
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.bkbg-faqc-status-dot { |
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width: 7px; |
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height: 7px; |
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border-radius: 50%; |
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background: #4ade80; |
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display: inline-block; |
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flex-shrink: 0; |
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} |
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|
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/* ── chat area ── */ |
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.bkbg-faqc-messages { |
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overflow-y: auto; |
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padding: 16px; |
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scroll-behavior: smooth; |
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} |
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|
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/* ── message rows ── */ |
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.bkbg-faqc-row { |
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display: flex; |
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align-items: flex-end; |
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gap: 8px; |
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margin-bottom: 14px; |
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} |
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|
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.bkbg-faqc-row.user-row { |
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flex-direction: row-reverse; |
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} |
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|
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.bkbg-faqc-row-avatar { |
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width: 32px; |
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height: 32px; |
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border-radius: 50%; |
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display: flex; |
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align-items: center; |
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justify-content: center; |
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font-size: 15px; |
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flex-shrink: 0; |
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} |
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|
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.bkbg-faqc-meta { |
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font-size: 11px; |
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font-weight: 600; |
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margin-bottom: 3px; |
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opacity: 0.7; |
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} |
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|
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.bkbg-faqc-row.user-row .bkbg-faqc-meta { |
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text-align: right; |
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} |
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|
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/* ── bubbles ── */ |
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.bkbg-faqc-bubble { |
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display: inline-block; |
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padding: 10px 14px; |
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line-height: 1.6; |
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max-width: 78%; |
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word-break: break-word; |
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box-shadow: 0 1px 4px rgba(0, 0, 0, 0.08); |
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} |
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.bkbg-faqc-bubble.bot-bubble { |
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font-family: var(--bkbg-fcht-an-font-family, inherit); |
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font-size: var(--bkbg-fcht-an-font-size-d, 14px); |
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font-weight: var(--bkbg-fcht-an-font-weight, normal); |
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font-style: var(--bkbg-fcht-an-font-style, normal); |
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text-transform: var(--bkbg-fcht-an-text-transform, none); |
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text-decoration: var(--bkbg-fcht-an-text-decoration, none); |
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line-height: var(--bkbg-fcht-an-line-height-d, 1.6); |
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letter-spacing: var(--bkbg-fcht-an-letter-spacing-d, normal); |
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word-spacing: var(--bkbg-fcht-an-word-spacing-d, normal); |
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} |
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|
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.bkbg-faqc-bubble.user-bubble { |
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font-family: var(--bkbg-fcht-qt-font-family, inherit); |
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font-size: var(--bkbg-fcht-qt-font-size-d, 14px); |
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font-weight: var(--bkbg-fcht-qt-font-weight, normal); |
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font-style: var(--bkbg-fcht-qt-font-style, normal); |
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text-transform: var(--bkbg-fcht-qt-text-transform, none); |
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text-decoration: var(--bkbg-fcht-qt-text-decoration, none); |
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line-height: var(--bkbg-fcht-qt-line-height-d, 1.5); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-d, normal); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-d, normal); |
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} |
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|
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/* style variants applied inline by JS */ |
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.bkbg-faqc-style-rounded .bkbg-faqc-bubble { |
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border-radius: 12px; |
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} |
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|
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.bkbg-faqc-style-bubble .bkbg-faqc-bubble { |
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border-radius: 20px; |
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} |
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|
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.bkbg-faqc-style-sharp .bkbg-faqc-bubble { |
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border-radius: 4px; |
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box-shadow: none; |
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} |
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|
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/* ── typing indicator ── */ |
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.bkbg-faqc-typing { |
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display: inline-flex; |
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align-items: center; |
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gap: 4px; |
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padding: 12px 16px; |
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} |
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|
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.bkbg-faqc-dot { |
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width: 7px; |
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height: 7px; |
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border-radius: 50%; |
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animation: bkbg-faqc-bounce 1.2s infinite ease-in-out; |
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} |
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.bkbg-faqc-dot:nth-child(1) { animation-delay: 0s; } |
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.bkbg-faqc-dot:nth-child(2) { animation-delay: 0.2s; } |
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.bkbg-faqc-dot:nth-child(3) { animation-delay: 0.4s; } |
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|
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@keyframes bkbg-faqc-bounce { |
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0%, 80%, 100% { transform: translateY(0); opacity: 0.4; } |
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40% { transform: translateY(-6px); opacity: 1; } |
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} |
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|
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/* ── questions panel ── */ |
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.bkbg-faqc-questions { |
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border-top-style: solid; |
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border-top-width: 1px; |
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padding: 14px; |
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} |
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.bkbg-faqc-questions-label { |
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font-size: 11px; |
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font-weight: 700; |
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text-transform: uppercase; |
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letter-spacing: 0.06em; |
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margin-bottom: 10px; |
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} |
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|
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.bkbg-faqc-btns { |
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display: flex; |
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flex-wrap: wrap; |
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gap: 6px; |
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} |
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.bkbg-faqc-q-btn { |
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border-style: solid; |
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border-width: 1px; |
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border-radius: 20px; |
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padding: 6px 13px; |
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cursor: pointer; |
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font-family: var(--bkbg-fcht-qt-font-family, inherit); |
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font-size: var(--bkbg-fcht-qt-font-size-d, 14px); |
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font-weight: var(--bkbg-fcht-qt-font-weight, normal); |
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font-style: var(--bkbg-fcht-qt-font-style, normal); |
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text-transform: var(--bkbg-fcht-qt-text-transform, none); |
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text-decoration: var(--bkbg-fcht-qt-text-decoration, none); |
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line-height: var(--bkbg-fcht-qt-line-height-d, 1.45); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-d, normal); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-d, normal); |
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transition: background 0.15s, color 0.15s, border-color 0.15s, opacity 0.15s; |
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text-align: left; |
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} |
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.bkbg-faqc-q-btn:hover { |
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opacity: 0.82; |
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} |
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.bkbg-faqc-q-btn.is-answered { |
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cursor: default; |
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opacity: 0.65; |
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} |
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.bkbg-faqc-q-btn.is-answered:hover { |
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opacity: 0.65; |
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} |
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|
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/* ── responsive ── */ |
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@media (max-width: 1024px) { |
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.bkbg-faqc-bubble.bot-bubble { |
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font-size: var(--bkbg-fcht-an-font-size-t, var(--bkbg-fcht-an-font-size-d, 14px)); |
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line-height: var(--bkbg-fcht-an-line-height-t, var(--bkbg-fcht-an-line-height-d, 1.6)); |
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letter-spacing: var(--bkbg-fcht-an-letter-spacing-t, var(--bkbg-fcht-an-letter-spacing-d, normal)); |
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word-spacing: var(--bkbg-fcht-an-word-spacing-t, var(--bkbg-fcht-an-word-spacing-d, normal)); |
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} |
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.bkbg-faqc-bubble.user-bubble { |
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font-size: var(--bkbg-fcht-qt-font-size-t, var(--bkbg-fcht-qt-font-size-d, 14px)); |
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line-height: var(--bkbg-fcht-qt-line-height-t, var(--bkbg-fcht-qt-line-height-d, 1.5)); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-t, var(--bkbg-fcht-qt-letter-spacing-d, normal)); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-t, var(--bkbg-fcht-qt-word-spacing-d, normal)); |
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} |
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.bkbg-faqc-q-btn { |
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font-size: var(--bkbg-fcht-qt-font-size-t, var(--bkbg-fcht-qt-font-size-d, 14px)); |
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line-height: var(--bkbg-fcht-qt-line-height-t, var(--bkbg-fcht-qt-line-height-d, 1.45)); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-t, var(--bkbg-fcht-qt-letter-spacing-d, normal)); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-t, var(--bkbg-fcht-qt-word-spacing-d, normal)); |
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} |
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} |
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@media (max-width: 767px) { |
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.bkbg-faqc-bubble.bot-bubble { |
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font-size: var(--bkbg-fcht-an-font-size-m, var(--bkbg-fcht-an-font-size-t, var(--bkbg-fcht-an-font-size-d, 14px))); |
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line-height: var(--bkbg-fcht-an-line-height-m, var(--bkbg-fcht-an-line-height-t, var(--bkbg-fcht-an-line-height-d, 1.6))); |
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letter-spacing: var(--bkbg-fcht-an-letter-spacing-m, var(--bkbg-fcht-an-letter-spacing-t, var(--bkbg-fcht-an-letter-spacing-d, normal))); |
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word-spacing: var(--bkbg-fcht-an-word-spacing-m, var(--bkbg-fcht-an-word-spacing-t, var(--bkbg-fcht-an-word-spacing-d, normal))); |
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} |
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.bkbg-faqc-bubble.user-bubble { |
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font-size: var(--bkbg-fcht-qt-font-size-m, var(--bkbg-fcht-qt-font-size-t, var(--bkbg-fcht-qt-font-size-d, 14px))); |
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line-height: var(--bkbg-fcht-qt-line-height-m, var(--bkbg-fcht-qt-line-height-t, var(--bkbg-fcht-qt-line-height-d, 1.5))); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-m, var(--bkbg-fcht-qt-letter-spacing-t, var(--bkbg-fcht-qt-letter-spacing-d, normal))); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-m, var(--bkbg-fcht-qt-word-spacing-t, var(--bkbg-fcht-qt-word-spacing-d, normal))); |
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} |
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.bkbg-faqc-q-btn { |
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font-size: var(--bkbg-fcht-qt-font-size-m, var(--bkbg-fcht-qt-font-size-t, var(--bkbg-fcht-qt-font-size-d, 14px))); |
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line-height: var(--bkbg-fcht-qt-line-height-m, var(--bkbg-fcht-qt-line-height-t, var(--bkbg-fcht-qt-line-height-d, 1.45))); |
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letter-spacing: var(--bkbg-fcht-qt-letter-spacing-m, var(--bkbg-fcht-qt-letter-spacing-t, var(--bkbg-fcht-qt-letter-spacing-d, normal))); |
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word-spacing: var(--bkbg-fcht-qt-word-spacing-m, var(--bkbg-fcht-qt-word-spacing-t, var(--bkbg-fcht-qt-word-spacing-d, normal))); |
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} |
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} |
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@media (max-width: 480px) { |
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.bkbg-faqc-bubble { |
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max-width: 88%; |
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} |
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} |
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