/* * Project: wpwBot jQuery Plugin * Description: wpwBot AI based Chatting functionality are handled . * Author: QuantumCloud * Version: 1.0 */ var wpwKits; (function($) { /* * Global variable as object will beused to handle * wpwbot chatting initialize, tree change transfer, * changing tree steps and cookies etc. */ var globalwpw={ initialize:0, settings:{}, wildCard:0, wildcards:'', wildcardsHelp:['start','support','reset', 'search', 'email'], productStep:'asking', orderStep:'welcome', supportStep:'welcome', formStep: 'welcome', formfieldid:'', formid:'', formentry:0, hasNameCookie:$.cookie("shopper"), shopperUserName:'', shopperEmail:'', shopperMessage:'', emptymsghandler:0, repeatQueryEmpty:'', wpwIsWorking:0, ai_step:0, df_status_lock:0, counter:0 }; /* * wpwbot welcome section coverd * greeting for new and already visited shopper * based the memory after asking thier name. */ var wpwWelcome={ greeting:function () { //generating unique session id. if(!localStorage.getItem('botsessionid')){ var number = Math.random() // 0.9394456857981651 number.toString(36); // '0.xtis06h6' var id = number.toString(36).substr(2); // 'xtis06h6' localStorage.setItem('botsessionid', id); } // console.log(globalwpw.settings.obj.skip_wp_greetings=='1') if((globalwpw.settings.obj.skip_wp_greetings=='1') || (globalwpw.settings.obj.skip_greetings_and_menu =='1') ){ }else{ //Very begining greeting. if(globalwpw.settings.obj.re_target_handler==0){ var botJoinMsg=""+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+" "+wpwKits.randomMsg(globalwpw.settings.obj.agent_join); wpwMsg.single(botJoinMsg); } //Showing greeting for name in cookie or fresh shopper. setTimeout(function(){ var firstMsg=wpwKits.randomMsg(globalwpw.settings.obj.hi_there)+' '+wpwKits.randomMsg(globalwpw.settings.obj.welcome)+" "+globalwpw.settings.obj.host+"! "; var secondMsg=wpwKits.randomMsg(globalwpw.settings.obj.asking_name); wpwMsg.double(firstMsg,secondMsg); }, globalwpw.settings.preLoadingTime*2); } var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); if(globalwpw.settings.obj.skip_greetings_and_menu != 0){ wpwMsg.single(serviceOffer); } if( ( globalwpw.settings.obj.show_menu_after_greetings!=0 ) && ( globalwpw.wildcards !='' ) ){ wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards); }else{ wpwMsg.single(serviceOffer); } } }; //Append the message to the message container based on the requirement. var wpwMsg={ oncommand_filter:function(msg){ var str = msg; if(typeof(str) === 'string'){ replace = str.match(/on[a-z]+=/); str = str.replace( replace, "" ); } return str; }, open_new_tab: function(msg){ if(wp_chatbot_obj.open_links_newtab == '1'){ var temp = document.createElement('div'); temp.innerHTML = msg; let links = temp.querySelectorAll('a'); links.forEach(link => { link.setAttribute('target', '_blank'); }); let temps = temp.innerHTML; return temps; }else{ return msg; } }, single_openai:function (msg) { msg = wpwMsg.open_new_tab(msg); globalwpw.wpwIsWorking=1; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').text( msg ); //If has youtube link then show video wpwKits.videohandler(); //scroll to the last message wpwKits.scrollTo(); //Enable the editor wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); //keeping in history wpwKits.wpwHistorySave(); }, globalwpw.settings.preLoadingTime); }, single:function (msg) { msg = wpwMsg.open_new_tab(msg); globalwpw.wpwIsWorking=1; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); oncommand_filter = wpwMsg.oncommand_filter(msg); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html( '
' + oncommand_filter + '
'); //If has youtube link then show video wpwKits.videohandler(); //scroll to the last message wpwKits.scrollTo(); //Enable the editor wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); //keeping in history wpwKits.wpwHistorySave(); }, globalwpw.settings.preLoadingTime); }, single_nobg:function (msg) { msg = wpwMsg.open_new_tab(msg); globalwpw.wpwIsWorking=1; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message oncommand_filter = wpwMsg.oncommand_filter(msg); wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html( '
' + oncommand_filter + '
'); //scroll to the last message wpwKits.scrollTo(); //Enable the editor wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); //Keeping the chat history in localStorage wpwKits.wpwHistorySave(); // disabled editor // wpwKits.disableEditor('Please choose an option.'); }, globalwpw.settings.preLoadingTime); }, double:function (fristMsg,secondMsg) { fristMsg = wpwMsg.open_new_tab(fristMsg); secondMsg = wpwMsg.open_new_tab(secondMsg); globalwpw.wpwIsWorking=1; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg); oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg); //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('
' + oncommand_fristMsg_filter + '
'); //Second Message with interval if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('
' + oncommand_secondMsg_filter + '
'); //Scroll to the last message wpwKits.scrollTo(); //Enable the editor wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); //keeping in history wpwKits.wpwHistorySave(); }, globalwpw.settings.preLoadingTime*2); }, globalwpw.settings.preLoadingTime); }, double_nobg:function (fristMsg,secondMsg) { fristMsg = wpwMsg.open_new_tab(fristMsg); secondMsg = wpwMsg.open_new_tab(secondMsg); oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg); oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg); globalwpw.wpwIsWorking=1; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('
' + oncommand_fristMsg_filter + '
'); //Second Message with interval if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ if( globalwpw.wildCard>0 && (globalwpw.settings.obj.disable_back_to_start != '1') ){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html(oncommand_secondMsg_filter).append('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }else{ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html('
' + oncommand_secondMsg_filter + '
'); } //scroll to the last message wpwKits.scrollTo(); //Enable the editor if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){ //wpwKits.disableEditor('Support'); wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); }else{ wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); } //keeping in history wpwKits.wpwHistorySave(); // disabled editor // wpwKits.disableEditor('Please choose an option.'); }, globalwpw.settings.preLoadingTime*2); }, globalwpw.settings.preLoadingTime); }, triple_nobg:function (fristMsg,secondMsg,thirdMsg) { fristMsg = wpwMsg.open_new_tab(fristMsg); secondMsg = wpwMsg.open_new_tab(secondMsg); oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg); oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg); globalwpw.wpwIsWorking=1; $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('
' + oncommand_fristMsg_filter + '
'); wpwKits.videohandler(); //Second Message with interval if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('
' + oncommand_secondMsg_filter + '
'); wpwKits.videohandler(); if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } //Scroll to the last message wpwKits.scrollTo(); setTimeout(function(){ if(globalwpw.wildCard>0 && globalwpw.settings.obj.disable_back_to_start != '1'){ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html(thirdMsg).append('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }else{ $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html('
' + thirdMsg + '
'); } //scroll to the last message wpwKits.scrollTo(); wpwKits.videohandler(); //Enable the editor if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){ //wpwKits.disableEditor('Support'); }else{ wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); } //keeping in history wpwKits.wpwHistorySave(); // disabled editor // wpwKits.disableEditor('Please choose an option.'); }, globalwpw.settings.preLoadingTime); }, globalwpw.settings.preLoadingTime); }, globalwpw.settings.preLoadingTime); }, shopper:function (shopperMsg) { $(globalwpw.settings.messageContainer).append(wpwKits.shopperMsgDom(shopperMsg)); //scroll to the last message wpwKits.scrollTo(); //keeping in history wpwKits.wpwHistorySave(); }, shopper_choice:function (shopperChoice) { $(globalwpw.settings.messageLastChild).fadeOut(globalwpw.settings.preLoadingTime); $(globalwpw.settings.messageContainer).append(wpwKits.shopperMsgDom(shopperChoice)); //scroll to the last message wpwKits.scrollTo(); //keeping in history wpwKits.wpwHistorySave(); } }; //Every tiny tools are implemented in wpwKits as object literal. wpwKits={ enableEditor:function(placeHolder){ if(globalwpw.settings.editor_handler==0){ if($(window).width()>380){ $("#wp-chatbot-editor").attr('disabled',false).focus(); }else{ $("#wp-chatbot-editor").attr('disabled',false) } $("#wp-chatbot-editor").attr('placeholder',placeHolder); $("#wp-chatbot-send-message").attr('disabled',false); } }, disableEditor:function (placeHolder) { if(globalwpw.settings.editor_handler==0){ $("#wp-chatbot-editor").attr('placeholder',placeHolder); $("#wp-chatbot-editor").attr('disabled',true); $("#wp-chatbot-send-message").attr('disabled',true); } //Remove extra pre loader. if($('.wp-chatbot-messages-container').find('.wp-chatbot-comment-loader').length>0){ $('.wp-chatbot-messages-container').find('.wp-chatbot-comment-loader').parent().parent().hide(); } }, htmlEntities:function(str) { return String(str).replace(/&/g, '&').replace(//g, '>').replace(/"/g, '"'); }, wpwHistorySave:function () { globalwpw.wpwIsWorking=0; var wpwHistory= $(globalwpw.settings.messageWrapper).html(); localStorage.setItem("wpwHitory", wpwHistory); if(localStorage.getItem('botsessionid')){ if(!localStorage.getItem('shopperemail')){ var useremail = ''; }else{ var useremail = localStorage.getItem('shopperemail'); } if(globalwpw.hasNameCookie){ var shopper=globalwpw.hasNameCookie; } else{ var shopper=globalwpw.settings.obj.shopper_demo_name; } if(localStorage.getItem('shopperphone')){ var shopperphone = localStorage.getItem('shopperphone'); }else{ var shopperphone = ''; } var data = {'action':'qcld_wb_chatbot_conversation_save','session_id': localStorage.getItem('botsessionid'),'name':shopper,'email':useremail, 'phone':shopperphone, 'conversation':wpwKits.htmlEntities(wpwHistory), 'security':globalwpw.settings.obj.ajax_nonce, 'user_id': globalwpw.settings.obj.current_user_id}; if( globalwpw.settings.obj.is_chat_session_active == 1 ){ wpwKits.ajax(data).done(function (response) { //console.log(response); }) } } //},globalwpw.settings.wildcardsShowTime); }, decodehtml: function(str) { var doc = new DOMParser().parseFromString(str, "text/html"); return doc.body.firstChild.data || ""; }, randomMsg:function(arrMsg){ var index=Math.floor(Math.random() * arrMsg.length); return arrMsg[index]; }, ajax:function (data) { return jQuery.post(globalwpw.settings.obj.ajax_url, data); }, dailogAIOAction:function(text){ if(globalwpw.settings.obj.df_api_version=='v1'){ return jQuery.ajax({ type : "POST", url :"https://api.dialogflow.com/v1/query?v=20170712", contentType : "application/json; charset=utf-8", dataType : "json", headers : { "Authorization" : "Bearer "+globalwpw.settings.obj.ai_df_token }, data: JSON.stringify( { query: text, lang : globalwpw.settings.obj.df_agent_lan, sessionId: localStorage.getItem('botsessionid')?localStorage.getItem('botsessionid'):'wpwBot_df_2018071' } ) }); }else{ return jQuery.post(globalwpw.settings.obj.ajax_url, { 'action': 'qcld_wp_df_api_call', 'dfquery': text, 'nonce': globalwpw.settings.obj.ajax_nonce, 'sessionid': localStorage.getItem('botsessionid')?localStorage.getItem('botsessionid'):'wpwBot_df_2018071' }); } }, responseIsOk(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ if(response.status.code==200 || response.status.code==206){ return true; }else{ return false; } }else{ if(typeof response.responseId !== "undefined"){ return true; }else{ return false; } } }, getIntentName(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.metadata.intentName; }else{ return response.queryResult.intent.displayName; } }, getParameters(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.parameters; }else{ return response.queryResult.parameters; } }, getFulfillmentText(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.fulfillment.messages; }else{ return response.queryResult.fulfillmentText; } }, getFulfillmentSpeech(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.fulfillment.speech; }else{ return response.queryResult.fulfillmentText; } }, getScore(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.score; }else{ return response.queryResult.intentDetectionConfidence; } }, getAction(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.action; }else{ if(typeof response.queryResult.action !=="undefined"){ return response.queryResult.action; }else{ return ''; } } }, queryText(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ return response.result.resolvedQuery; }else{ return response.queryResult.queryText; } }, isActionComplete(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ if(!response.result.actionIncomplete){ return true; }else{ return false; } }else{ return response.queryResult.allRequiredParamsPresent; } }, isConversationEnd(response){ if(globalwpw.settings.obj.df_api_version=='v1'){ if(typeof(response.result.metadata.endConversation)!=="undefined" && response.result.metadata.endConversation){ return true; }else{ return false; } }else{ if(typeof response.queryResult.diagnosticInfo !=="undefined"){ if(typeof response.queryResult.diagnosticInfo.end_conversation !== "undefined"){ return response.queryResult.diagnosticInfo.end_conversation; }else{ return false; } }else{ return false; } } }, sugestCat:function () { var productSuggest=wpwKits.randomMsg(globalwpw.settings.obj.product_suggest); var data={'action':'qcld_wb_chatbot_category'}; var result=wpwKits.ajax(data); result.done(function( response ) { wpwMsg.double_nobg(productSuggest,response); if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ globalwpw.wildCard=0; globalwpw.ai_step=1; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); } }); }, subCats:function (parentId) { var subCatMsg=wpwKits.randomMsg(globalwpw.settings.obj.product_suggest); var data={'action':'qcld_wb_chatbot_sub_category','parent_id':parentId}; var result=wpwKits.ajax(data); result.done(function( response ) { wpwMsg.double_nobg(subCatMsg,response); }); }, suggestEmail:function (emailFor) { var sugMsg=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); var sugOptions= '' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''; // /*emailFor+*/globalwpw.wildcards; if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, videohandler:function () { $(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html(function(i, html) { return html.replace(/(?:https:\/\/)?(?:www\.)?(?:youtube\.com|youtu\.be)\/(?:watch\?v=)?(.+)/g, ''); }); }, scrollTo:function () { $(globalwpw.settings.botContainer).animate({ scrollTop: $(globalwpw.settings.messageWrapper).prop("scrollHeight")}, 'slow').parent().find('.slimScrollBar').css({'top':$(globalwpw.settings.botContainer).height()+'px'});; }, botPreloader:function () { var enableleReactions = globalwpw.settings.obj.skip_chat_reactions_menu; var eanleeReport = globalwpw.settings.obj.enable_chat_report_menu; var enableshare = globalwpw.settings.obj.enable_chat_share_menu; var likeTxt = globalwpw.settings.obj.qlcd_wp_chatbot_like_text; var disLikeTxt = globalwpw.settings.obj.qlcd_wp_chatbot_dislike_text; var reportTxt = globalwpw.settings.obj.qlcd_wp_chatbot_report_text; var sharetTxt = globalwpw.settings.obj.qlcd_wp_chatbot_share_text; var msgContent='
  • ' + '
    '+ ''+ '
    '+ '
    '+ wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+'
    ' +'
    Typing...
    '+ '
    ' + (enableleReactions == 1 ? '' + '' : '') + (eanleeReport == 1 ? '' : '') + (enableshare == 1 ? '
    ' + '' + '' + '
    ' : '') + '
    ' +'
    ' + '
    • '; return msgContent; }, shopperMsgDom:function (msg) { if(globalwpw.hasNameCookie){ var shopper=globalwpw.hasNameCookie; } else{ var shopper=globalwpw.settings.obj.shopper_demo_name; } //var date = new Date(); date = new Date(); var msgContent='
  • ' + '
    '+ 'User Image'+ '
    '+ '
    '+shopper +'
    ' +'
    '+msg+'
    • '; return msgContent; }, showCart:function () { var data = {'action':'qcld_wb_chatbot_show_cart'} this.ajax(data).done(function (response) { //if cart show on message board if($('#wp-chatbot-shortcode-template-container').length == 0) { $(globalwpw.settings.messageWrapper).html(response.html); $('#wp-chatbot-cart-numbers').html(response.items); $('.wp-chatbot-ball-cart-items').html(response.items); wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.shopping_cart)); }else{ //Cart show on shortcode $('.wp-chatbot-cart-shortcode-container').html(response.html); } //Add scroll to the cart shortcode if($('#wp-chatbot-shortcode-template-container').length > 0 && $('.chatbot-shortcode-template-02').length==0) { $('.wp-chatbot-cart-body').slimScroll({height: '200px', start: 'bottom'}); } }); }, toTitlecase:function (msg) { return msg.replace(/\w\S*/g, function(txt){return txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase();}); }, filterStopWords:function(msg){ var spcialStopWords=",;,/,\\,[,],{,},(,),&,*,.,+ ,?,^,$,=,!,<,>,|,:,-"; var userMsg=""; //Removing Special Characts from last position. var msgLastChar=msg.slice(-1); if(spcialStopWords.indexOf(msgLastChar) >= 0 ){ userMsg=msg.slice(0, -1); }else{ userMsg=msg; } var stopWords=globalwpw.settings.obj.stop_words+spcialStopWords; var stopWordsArr=stopWords.split(','); var msgArr=userMsg.split(' '); var filtermsgArr = msgArr.filter(function myCallBack(el){ return stopWordsArr.indexOf(el.toLowerCase()) < 0; }); filterMsg=filtermsgArr.join(' '); return filterMsg; }, htmlTagsScape:function(userString) { var tagsToReplace = { '&': '&', '<': '<', '>': '>' }; return userString.replace(/[&<>]/g, function(tag) { return tagsToReplace[tag] || tag; }); }, reset: function() { $('#wp-chatbot-messages-container').html(''); localStorage.removeItem("wpwHitory"); localStorage.removeItem('shopper'); globalwpw.wildCard=0; globalwpw.ai_step=0; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); globalwpw.formfieldid = ''; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='welcome'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=''; localStorage.setItem("formid", globalwpw.formid); globalwpw.formentry = 0; localStorage.setItem("formentry", globalwpw.formentry); localStorage.removeItem("cx-name" ); localStorage.removeItem("cx-diaplayname" ); localStorage.removeItem("cx-languagecode" ); localStorage.removeItem("cx-timezone" ); } } /* * wpwbot Trees are basically product,order and support * product tree : asking,showing & shopping part will be covered. * order tree : showing order list and email to admin option. * support tree : List of support query-answer including text & video and email to admin option. */ var wpwTree={ greeting:function (msg) { /** * When Enable DialogFlow then or else */ if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ //When intialize 1 and don't have cookies then keep the name of shooper in in cookie if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0 && globalwpw.ai_step==0 ){ msg=wpwKits.toTitlecase(wpwKits.filterStopWords(msg)); $.cookie("shopper", msg, { expires : 365 }); localStorage.setItem('shopper',msg); globalwpw.hasNameCookie=msg; //Greeting with name and suggesting the wildcard. var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" "+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"! "+ wpwKits.randomMsg(globalwpw.settings.obj.name_greeting); NameGreeting = NameGreeting.replace("%%username%%", msg); var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); serviceOffer = serviceOffer.replace("%%username%%", msg); //After completing two steps messaging showing wildcards. wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards ) globalwpw.ai_step=1; globalwpw.wildCard=0; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); } //When returning shopper then greeting with name and wildcards. else if(localStorage.getItem('shopper') && globalwpw.wildCard==0 && globalwpw.ai_step==0){ //After asking service show the wildcards. var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); globalwpw.ai_step=1; globalwpw.wildCard=0; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); if( ( globalwpw.settings.obj.show_menu_after_greetings==1) && ( globalwpw.wildcards !='' ) ){ wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards); }else{ wpwMsg.single(serviceOffer); } } //When user asking needs then DialogFlow will given intent after NLP steps. else if(globalwpw.wildCard==0 && globalwpw.ai_step==1){ var dfReturns=wpwKits.dailogAIOAction(msg); dfReturns.done(function( response ) { if(globalwpw.settings.obj.df_api_version=='v2'){ response = $.parseJSON(JSON.parse(response)); } if(wpwKits.responseIsOk(response)){ var userIntent=wpwKits.getIntentName(response); if(userIntent=='start'){ globalwpw.wildCard=0; var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); console.log( globalwpw.wildcards); wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); }else if(userIntent=='welcome'){ var messages = wpwKits.getFulfillmentSpeech(response); setTimeout(function () { wpwMsg.single(messages); },globalwpw.settings.preLoadingTime); }else if(userIntent=='help'){ $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); //Showing help message setTimeout(function () { wpwKits.scrollTo(); var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome); var helpMsg = wpwKits.randomMsg(globalwpw.settings.obj.help_msg); wpwMsg.double(helpWelcome,helpMsg); //dialogflow if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ globalwpw.wildCard=0; globalwpw.ai_step=1; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); } },globalwpw.settings.preLoadingTime); }else if(userIntent=='reset'){ var restWarning=globalwpw.settings.obj.reset; var confirmBtn=''+globalwpw.settings.obj.yes+' '+globalwpw.settings.obj.or+' '+globalwpw.settings.obj.no+''; wpwMsg.double_nobg(restWarning,confirmBtn); }else if(userIntent=='phone'){ if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_phone); var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); //Now updating the support part as . globalwpw.supportStep='phone'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); }else if(userIntent=='email'){ if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email); var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); //Now updating the support part as . globalwpw.supportStep='email'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); }else if(userIntent=='faq'){ globalwpw.wildCard=1; globalwpw.supportStep='welcome'; wpwAction.bot('from wildcard support'); //keeping value in localstorage /*localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep);*/ }else if(userIntent=='Default Fallback Intent'){ var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'keyword':msg}; wpwKits.ajax(data).done(function (respond) { var json=$.parseJSON(respond); if(json.status=='success'){ if(typeof(json.category)!=="undefined" && json.category){ var question=''; $.each(json.data, function (i, obj) { question += ''+ obj.query +''; }); wpwMsg.single_nobg(question); }else if(json.multiple){ var question=''; $.each(json.data, function (i, obj) { question += ''+ obj.query +''; }); wpwMsg.double_nobg(wpwKits.randomMsg(globalwpw.settings.obj.did_you_mean),question); }else{ wpwMsg.single(json.data[0].response); setTimeout(function(){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); },globalwpw.settings.preLoadingTime*2) } }if(wp_chatbot_obj.disable_site_search != 1){ wpwTree.site_search(msg) }else{ msg = wpwKits.filterStopWords(msg); if(globalwpw.counter == 2 ){ wpwTree.df_reply(response); setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); },globalwpw.settings.preLoadingTime) globalwpw.counter = 0; }else{ globalwpw.counter++; wpwTree.df_reply(response); } } }) }else if(wpwKits.getScore(response)!=0){ // checking is reponsing from dialogflow. var sTalkAction=wpwKits.getAction(response); if(sTalkAction!='' && sTalkAction.indexOf('smalltalk') != -1 ){ var sMgs=wpwKits.getFulfillmentText(response); wpwMsg.single(sMgs); }else{ var messages = wpwKits.getFulfillmentText(response); wpwTree.df_reply(response); } }else{ console.log( globalwpw.wildcards); var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply; wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards); } }else{ console.log( globalwpw.wildcards); //if bad request or limit cross then globalwpw.df_status_lock=0; var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply; wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards); } }).fail(function (error) { var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply; console.log( globalwpw.wildcards); wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards); }); } }else{ //When intialize 1 and don't have cookies then keep the name of shooper in in cookie if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0){ msg=wpwKits.toTitlecase(msg); msg1=wpwKits.toTitlecase(wpwKits.filterStopWords(msg)); $.cookie("shopper", msg, { expires : 365 }); localStorage.setItem('shopper',msg); globalwpw.hasNameCookie=msg; //Greeting with name and suggesting the wildcard. if((globalwpw.settings.obj.skip_wp_greetings=='1') || (globalwpw.settings.obj.skip_greetings_and_menu =='1') ){ wpwAction.bot(msg) // var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); // if(globalwpw.settings.obj.skip_greetings_and_menu != 0){ // wpwMsg.single(serviceOffer); // } // if(globalwpw.settings.obj.skip_wp_greetings != 0){ // wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards); // } }else{ var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" "+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"! "+wpwKits.randomMsg(globalwpw.settings.obj.name_greeting); NameGreeting = NameGreeting.replace("%%username%%", msg1); var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); //After completing two steps messaging showing wildcards. if( ( globalwpw.settings.obj.show_menu_after_greetings!=0 ) && ( globalwpw.wildcards !='' ) ){ wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards ) }else{ wpwMsg.double( NameGreeting,serviceOffer ); } } } //When returning shopper then greeting with name and wildcards. else if(localStorage.getItem('shopper') && globalwpw.wildCard==0){ //After asking service show the wildcards. var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); console.log( globalwpw.wildcards); wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); } } }, df_multi_handle:function(array){ if(array.length>0){ setTimeout(function(){ wpwMsg.single(array[0]); array.splice(0, 1); setTimeout(function(){ wpwTree.df_multi_handle(array); }, globalwpw.settings.preLoadingTime) }, globalwpw.settings.preLoadingTime) } }, df_reply:function(response){ //checking for facebook platform var i = 0; var html = ''; var responses = []; if(globalwpw.settings.obj.df_api_version=='v1'){ var messages = (response && response.result && response.result.fulfillment && response.result.fulfillment.messages) ? response.result.fulfillment.messages : []; var action = (response && response.result && typeof response.result.actionIncomplete !== 'undefined') ? response.result.actionIncomplete : false; jQuery.each( messages, function( key, message ) { html = ''; i +=1; if(message.type==2){ html += "

    " + message.title + "

    "; var index = 0; for (index; index"+ message.replies[index] +""; } } //check for default reply else if(message.type==0 && message.speech!=''){ html += message.speech; }else if(message.type==1){ html +=''; }else if(message.type=='simple_response'){ html += message.textToSpeech; } if(html!=''){ responses.push(html); } }) }else{ var messages = (response && response.queryResult && response.queryResult.fulfillmentMessages) ? response.queryResult.fulfillmentMessages : []; var actioncomplete = (response && response.queryResult && typeof response.queryResult.allRequiredParamsPresent !== 'undefined') ? response.queryResult.allRequiredParamsPresent : false; jQuery.each( messages, function( key, message ) { html = ''; i +=1; //handeling quickreplies if(typeof message.quickReplies !=="undefined"){ if(typeof message.quickReplies.title !=="undefined"){ html += "

    " + message.quickReplies.title + "

    "; } if(typeof message.quickReplies.quickReplies !=="undefined" ){ var index = 0; for (index; index"+ message.quickReplies.quickReplies[index] +""; } } } //handleing default response else if(typeof message.text !=="undefined"){ if(typeof message.text.text !=="undefined" && message.text.text.length>0){ html += message.text.text[0]; } } if(html!=''){ responses.push(html); } }) } wpwTree.df_multi_handle(responses); }, support:function (msg) { if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){ var welcomeMsg= wpwKits.randomMsg(globalwpw.settings.obj.support_welcome); var orPhoneSuggest = ''; if(globalwpw.settings.obj.support_query.length>0){ var supportsItems = ''; var messenger = ''; if(globalwpw.settings.obj.enable_messenger==1) { messenger += ''+wpwKits.randomMsg(globalwpw.settings.obj.messenger_label)+''; } if(globalwpw.settings.obj.enable_whats==1) { messenger += ''+wpwKits.randomMsg(globalwpw.settings.obj.whats_label)+''; } if(globalwpw.settings.obj.disable_feedback=='') { messenger+= ''+wpwKits.randomMsg(globalwpw.settings.obj.feedback_label)+''; } $.each(globalwpw.settings.obj.support_query, function (i, obj) { supportsItems += '' + obj + ''; }); var orEmailSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_email) + ''; if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var queryOrEmail=supportsItems/*+orEmailSuggest+orPhoneSuggest+messenger*/; }else { if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var queryOrEmail='' + wpwKits.randomMsg(globalwpw.settings.obj.support_email) + ''+orPhoneSuggest; } wpwMsg.double_nobg(welcomeMsg,queryOrEmail); globalwpw.wildCard = 0; } else if(globalwpw.wildCard==1 && globalwpw.supportStep=='email'){ globalwpw.shopperEmail=msg; var validate = ""; var re = /^([\w-]+(?:\.[\w-]+)*)@((?:[\w-]+\.)*\w[\w-]{0,66})\.([a-z]{2,6}(?:\.[a-z]{2})?)$/i; if( re.test(globalwpw.shopperEmail)!=true){ validate = validate+wpwKits.randomMsg(globalwpw.settings.obj.invalid_email) ; } if(validate == ""){ var askingMsg=wpwKits.randomMsg(globalwpw.settings.obj.asking_msg); wpwMsg.single(askingMsg); globalwpw.supportStep='message'; //keeping value in localstorage localStorage.setItem("supportStep", globalwpw.supportStep); }else{ wpwMsg.single(validate); globalwpw.supportStep='email'; //keeping value in localstorage localStorage.setItem("supportStep", globalwpw.supportStep); } }else if(globalwpw.wildCard==1 && globalwpw.supportStep=='message'){ var data = {'action':'qcld_wb_chatbot_support_email','name':globalwpw.hasNameCookie,'email':globalwpw.shopperEmail,'message':msg}; wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); var orPhoneSuggest=''; if(json.status=='success'){ var sucMsg=json.message; wpwMsg.single(sucMsg); //Asking email after showing answer. setTimeout(function(){ if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var orEmailSuggest=''+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+''; wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest); globalwpw.wildCard=0; },globalwpw.settings.preLoadingTime); }else{ var failMsg=json.message; wpwMsg.single(failMsg); //Asking email after showing answer. setTimeout(function(){ if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var orEmailSuggest=''+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+''; wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest); globalwpw.wildCard=0; },globalwpw.settings.preLoadingTime); } }); }else if(globalwpw.wildCard==1 && globalwpw.supportStep=='phone'){ var data = {'action':'qcld_wb_chatbot_support_phone','name':globalwpw.hasNameCookie,'phone':msg}; wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); var orPhoneSuggest=''; if(json.status=='success'){ var sucMsg=json.message; wpwMsg.single(sucMsg); //Asking email after showing answer. setTimeout(function(){ if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var orEmailSuggest=''+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+''; wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest); globalwpw.wildCard=0; },globalwpw.settings.preLoadingTime); }else{ var failMsg=json.message; wpwMsg.single(failMsg); //Asking email after showing answer. setTimeout(function(){ if(globalwpw.settings.obj.call_sup=="") { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var orEmailSuggest=''+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+''; wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest); globalwpw.wildCard=0; },globalwpw.settings.preLoadingTime); } }); }else if(globalwpw.wildCard==1 && globalwpw.supportStep=='search'){ msg = wpwKits.filterStopWords(msg); var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg}; wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='success'){ wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html); }else{ wpwMsg.single( wpwKits.randomMsg(wp_chatbot_obj.product_fail)); // setTimeout(function(){ // var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); // wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); // },globalwpw.settings.preLoadingTime) } }); }// }, formbuilder:function(msg){ if(globalwpw.wildCard==7 && globalwpw.formStep=='welcome'){ var data = {'action':'wpbot_get_form','formid':msg}; wpwKits.ajax(data).done(function (response) { if(response!=''){ var json=$.parseJSON(response); globalwpw.prevform = json.ID; globalwpw.formfieldid = json.ID; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='field'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=msg; localStorage.setItem("formid", globalwpw.formid); localStorage.setItem("wildCard", globalwpw.wildCard); var label = json.label; if(json.type=='dropdown'){ var html = ''; jQuery.each(json.config.option, function(key, value){ html += ''+value.label+''; }) wpwMsg.double(label, html); }else if(json.type=='checkbox'){ var html = ''; jQuery.each(json.config.option, function(key, value){ html += ''+value.label+'
    '; }) wpwMsg.double(label, html); }else if(json.type=='html'){ wpwMsg.single(json.config.default); globalwpw.formfieldid = json.ID; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formentry = json.entry; localStorage.setItem("formentry", globalwpw.formentry); setTimeout(function(){ wpwTree.formbuilder(); }, globalwpw.settings.preLoadingTime) }else{ wpwMsg.single(label); } } }) }else if(globalwpw.wildCard==7 && globalwpw.formStep=='field'){ var data = {'action':'wpbot_capture_form_value','formid':globalwpw.formid, 'fieldid': globalwpw.formfieldid, 'answer': msg, 'entry':globalwpw.formentry,'session': localStorage.getItem('botsessionid'), 'name': globalwpw.hasNameCookie,'email':localStorage.getItem('shopperemail'), 'url': window.location.href}; wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='incomplete'){ if( json.type !='html' ){ if($('.chatbot_intent_reload').length > 0){ $('.chatbot_intent_reload').remove(); } $('#wp-chatbot-editor-container').append(''); globalwpw.prevform = globalwpw.formfieldid; } globalwpw.formStep='field'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formfieldid = json.ID; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formentry = json.entry; localStorage.setItem("formentry", globalwpw.formentry); var label = json.label; if(json.type=='dropdown'){ var html = ''; jQuery.each(json.config.option, function(key, value){ html += ''+value.label+''; }) wpwMsg.double(label, html); }else if(json.type=='html'){ wpwMsg.single(json.config.default); globalwpw.formfieldid = json.ID; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formentry = json.entry; localStorage.setItem("formentry", globalwpw.formentry); setTimeout(function(){ wpwTree.formbuilder(); }, 500) }else if(json.type=='checkbox'){ jQuery('.qcld-chatbot-checkbox').val(''); var html = ''; jQuery.each(json.config.option, function(key, value){ html += ''+value.label+'
    '; }) wpwMsg.double(label, html); }else if(json.type=='date_picker'){ if(json.hasOwnProperty("additional") && json.additional!=''){ label +=''+json.additional+''; } wpwMsg.single(label); jQuery('#wp-chatbot-editor').blur(); jQuery('#wp-chatbot-editor').datetimepicker(); }else if(json.type=='number'){ if(json.hasOwnProperty("additional") && json.additional!=''){ label +=''+json.additional+''; } wpwMsg.single(label); jQuery('#wp-chatbot-editor').addClass("qcnumberfield"); if(json.hasOwnProperty("config") && json.config.hasOwnProperty("min") && json.config.min>0){ jQuery('#wp-chatbot-editor').attr("minlength", json.config.min); } if(json.hasOwnProperty("config") && json.config.hasOwnProperty("max") && json.config.max>0){ jQuery('#wp-chatbot-editor').attr("maxlength", json.config.max); } }else if(json.type=='email'){ if(json.hasOwnProperty("additional") && json.additional!=''){ label +=''+json.additional+''; } wpwMsg.single(label); jQuery('#wp-chatbot-editor').attr("type", "email"); }else if(json.type=='url'){ if(json.hasOwnProperty("additional") && json.additional!=''){ label +=''+json.additional+''; } wpwMsg.single(label); jQuery('#wp-chatbot-editor').attr("type", "url"); }else if(json.type=='phone'){ wpwMsg.single(label); jQuery('#wp-chatbot-editor').addClass('qcphonebasicus'); }else if(json.type=='calculation'){ let calresult = json.calresult; calresult = eval(calresult); setTimeout(function(){ var cal = (json.calbefore +' '+ calresult.toFixed(2) +' '+ json.calafter) wpwTree.formbuilder(cal); wpwMsg.single(cal); }, globalwpw.settings.preLoadingTime) }else if(json.type=='hidden'){ var email = json.config.default; if( globalwpw.settings.obj.order_login == 1 && json.slug=='email' ){ email = globalwpw.settings.obj.order_email; } wpwTree.formbuilder(email); }else if(json.type=='text'){ wpwMsg.single(label); }else{ // wpwMsg.single(label); } }else{ if($('.chatbot_intent_reload').length > 0){ $('.chatbot_intent_reload').attr('data-step', 'complete'); } globalwpw.formfieldid = ''; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='welcome'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=''; localStorage.setItem("formid", globalwpw.formid); globalwpw.wildCard = 0; localStorage.setItem("wildCard", globalwpw.wildCard); globalwpw.formentry = 0; localStorage.setItem("formentry", globalwpw.formentry); var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); setTimeout(function(){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }, globalwpw.settings.preLoadingTime); if(jQuery('.chatbot_intent_reload').length>0){ jQuery('.chatbot_intent_reload').remove(); } } }) } }, formbuilder_force_complete:function(msg){ //destroy date picker //if ( jQuery.isFunction(jQuery.fn.datetimepicker) ) { if ( typeof jQuery.fn.datetimepicker === 'function' ) { jQuery('#wp-chatbot-editor').datetimepicker('destroy'); } jQuery('#wp-chatbot-editor').attr("type", "text"); jQuery('#wp-chatbot-editor').prop("disabled", false); jQuery('#wp-chatbot-editor').removeAttr("multiple"); jQuery('#wp-chatbot-editor').removeClass('qcphonebasicus'); jQuery('#wp-chatbot-editor').removeClass("qcnumberfield"); jQuery('#wp-chatbot-editor').removeAttr("minlength"); jQuery('#wp-chatbot-editor').removeAttr("maxlength"); if(globalwpw.wildCard==7 && globalwpw.formStep=='field'){ var data = {'action':'wpbot_capture_form_value','formid':globalwpw.formid, 'fieldid': globalwpw.formfieldid, 'answer': msg, 'entry':globalwpw.formentry, 'session': localStorage.getItem('botsessionid'), 'name':globalwpw.hasNameCookie, 'email':localStorage.getItem('shopperemail'), 'url': window.location.href, 'do_complete': 1}; globalwpw.formfieldid = ''; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='welcome'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=''; localStorage.setItem("formid", globalwpw.formid); globalwpw.wildCard = 0; localStorage.setItem("wildCard", globalwpw.wildCard); globalwpw.formentry = 0; localStorage.setItem("formentry", globalwpw.formentry); wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if( json.status == 'complete' ){ // } }) } }, reset: function( msg ){ if( globalwpw.wildCard == 25 && globalwpw.resetStep == 'welcome' ){ var restWarning= globalwpw.settings.obj.reset; var confirmBtn=''+globalwpw.settings.obj.yes+' '+globalwpw.settings.obj.or+' '+globalwpw.settings.obj.no+''; globalwpw.resetStep = 'answer' wpwMsg.double_nobg(restWarning,confirmBtn); setTimeout(function(){ // wpwKits.disableEditor(''); }, 1500) }else if( globalwpw.wildCard == 25 && globalwpw.resetStep == 'answer' ){ if( msg.toLowerCase() == globalwpw.settings.obj.yes.toLowerCase() ){ wpwKits.reset(); var number = Math.random() // 0.9394456857981651 number.toString(36); // '0.xtis06h6' var id = number.toString(36).substr(2); // 'xtis06h6' localStorage.setItem('botsessionid', id); wpwWelcome.greeting(); wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); }else if( msg.toLowerCase() == globalwpw.settings.obj.no.toLowerCase() ){ wpwAction.bot(globalwpw.settings.obj.sys_key_help.toLowerCase()); wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); } globalwpw.wildCard = 0; globalwpw.resetStep = 'welcome' } }, formatResponse: function(response) { let cleanResponse = response.replace(/(\w+)\n/g,''); cleanResponse = cleanResponse.replace(/(.*?)/gs, '
    $1
    '); cleanResponse = cleanResponse.replace(/(.*?)/g, '$1'); return cleanResponse; }, openai_reply:function(msg){ if(globalwpw.settings.obj.openai_enabled == 1){ var customAappend = globalwpw.settings.obj.qcld_openai_append_content; var customMessage = customAappend ? msg + ' ' + customAappend : msg; var data = {'action':'qcld_openai_response','name':globalwpw.hasNameCookie,'keyword':customMessage,nonce: qcld_chatbot_obj.nonce}; wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); setTimeout(function(){ // Add custom message if available in response wpwMsg.single(json.message); if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){ if(globalwpw.settings.obj.disable_repeatative!=1){ setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if((globalwpw.settings.obj.qcld_disable_start_menu != "1")){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) }else{ setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && (globalwpw.settings.obj.disable_back_to_start != '1')){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); } } $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); },globalwpw.settings.preLoadingTime) } }) } if(globalwpw.settings.obj.openrouter_enabled == 1){ var customAappend = globalwpw.settings.obj.qcld_openrouter_append_content; var customprepend = globalwpw.settings.obj.qcld_openrouter_prepend_content; var customMessage = customprepend ? customprepend + ' ' + msg : msg; customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage; var data = {'action':'openrouter_response','name':globalwpw.hasNameCookie,'keyword':customMessage}; wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); setTimeout(function(){ wpwMsg.single(json.message); if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" && globalwpw.settings.obj.disable_back_to_start != '1')){ if(globalwpw.settings.obj.disable_repeatative!=1){ setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if((globalwpw.settings.obj.qcld_disable_start_menu != "1")){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) }else{ setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); } } },globalwpw.settings.preLoadingTime) }else{ wpwMsg.single_nobg('' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + ''); } }) } if(globalwpw.settings.obj.gemini_enabled == 1){ var customAappend = globalwpw.settings.obj.qcld_openrouter_append_content; var customprepend = globalwpw.settings.obj.qcld_openrouter_prepend_content; var customMessage = customprepend ? customprepend + ' ' + msg : msg; customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage; var data = {'action':'qcld_gemini_response','name':globalwpw.hasNameCookie,'keyword':customMessage}; wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); setTimeout(function(){ wpwMsg.single(json.message); if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){ if(globalwpw.settings.obj.disable_repeatative!=1){ setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if((globalwpw.settings.obj.qcld_disable_start_menu != "1" && globalwpw.settings.obj.disable_back_to_start != '1')){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) }else{ setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" && globalwpw.settings.obj.disable_back_to_start != '1')){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); } } },globalwpw.settings.preLoadingTime) }else{ wpwMsg.single_nobg('' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + ''); } }) } if(globalwpw.settings.obj.grok_enabled == 1){ var customMessage = msg; customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage; var data = {'action':'qcld_grok_response','name':globalwpw.hasNameCookie,'keyword':customMessage}; wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); setTimeout(function(){ wpwMsg.single(json.message); if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){ if(globalwpw.settings.obj.disable_repeatative!=1){ setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if((globalwpw.settings.obj.qcld_disable_start_menu != "1" && globalwpw.settings.obj.disable_back_to_start != '1')){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) }else{ setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" && globalwpw.settings.obj.disable_back_to_start != '1')){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); } } },globalwpw.settings.preLoadingTime) }else{ wpwMsg.single_nobg('' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + ''); } }) } }, site_search:function(msg){ msg1 = wpwKits.filterStopWords(msg); var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg1}; wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); if(json.status=='success'){ if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.triple_nobg( wp_chatbot_obj.found_result_message,json.html,'' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '' ); }else{ wpwMsg.double_nobg( wp_chatbot_obj.found_result_message,json.html); } }else if( (globalwpw.settings.obj.openai_enabled == 1) || (wp_chatbot_obj.openai_enabled == 1) || (globalwpw.settings.obj.openrouter_enabled == 1) || (wp_chatbot_obj.openrouter_enabled == 1) || (globalwpw.settings.obj.gemini_enabled == 1) || (wp_chatbot_obj.gemini_enabled == 1) || (globalwpw.settings.obj.grok_enabled == 1) || (wp_chatbot_obj.grok_enabled == 1) ){ if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwTree.openai_reply(msg); }else{ if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.double_nobg( wpwKits.randomMsg(wp_chatbot_obj.product_fail ),'' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }else{ wpwMsg.single( wpwKits.randomMsg(wp_chatbot_obj.product_fail )); } } }) } }; /* * wpwbot Actions are divided into two part * shopper will response after initialize message, * then based on shopper activities shopper will act. */ var wpwAction={ findkey:function(array, msg){ var index = -1; $.each( array, function( key, value ) { value = jQuery.map(value, function(n,i){return n.toLowerCase();}); if(value.indexOf(msg.toLowerCase()) > -1){ index = key; return false; } }); return index; }, bot:function(msg){ var simple_response_intent = globalwpw.settings.obj.simple_response_intent; if(simple_response_intent.length>0){ simple_response_intent = jQuery.map(simple_response_intent, function(n,i){return n.toLowerCase();}); } var allformname = jQuery.map(globalwpw.settings.obj.forms, function(n,i){return n.toLowerCase();}); var allformcommand = globalwpw.settings.obj.form_commands; if(globalwpw.wildcardsHelp.indexOf(msg.toLowerCase())>-1){ if(globalwpw.wildCard==7){ wpwTree.formbuilder_force_complete( msg ); } if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_help.toLowerCase()){ globalwpw.wildCard=0; var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); console.log(globalwpw.wildcards); wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); } if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_support.toLowerCase()){ globalwpw.wildCard=1; globalwpw.supportStep='welcome'; wpwTree.support(msg); } // if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_product.toLowerCase()){ // globalwpw.wildCard=20; // globalwpw.productStep='asking'; // // wpwTree.product(msg); // } if(globalwpw.settings.obj.woocommerce){ if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_catalog.toLowerCase()){ globalwpw.wildCard=20; globalwpw.productStep='search'; wpwKits.sugestCat(); } if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_order.toLowerCase()){ globalwpw.wildCard=21; globalwpw.orderStep='welcome'; wpwTree.order(msg); } } if( globalwpw.settings.obj.open_a_ticket && msg.toLowerCase()==globalwpw.settings.obj.open_a_ticket.toLowerCase() && globalwpw.settings.obj.ticket_url!=''){ //comming window.open(globalwpw.settings.obj.ticket_url, '_blank'); wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); } if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_reset.toLowerCase()){ globalwpw.wildCard=25; globalwpw.resetStep='welcome'; wpwTree.reset(msg); } if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_email.toLowerCase()){ // var shopperChoice=$(this).text(); wpwMsg.shopper_choice(globalwpw.settings.obj.sys_key_email.toLowerCase()); //Then ask email address if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email); var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); globalwpw.supportStep='email'; globalwpw.wildCard=1; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); } if( globalwpw.settings.obj.sys_key_livechat && msg.toLowerCase()==globalwpw.settings.obj.sys_key_livechat.toLowerCase()){ wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); if(globalwpw.settings.obj.is_livechat_active){ if(globalwpw.settings.obj.disable_livechat_operator_offline==1){ if(globalwpw.settings.obj.is_operator_online==1){ $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); if($('#wbca_signup_fullname').length>0){ if(localStorage.getItem('shopper')!==null){ $('#wbca_signup_fullname').val(localStorage.getItem('shopper')); } if(localStorage.getItem('shopperemail')!==null){ $('#wbca_signup_email').val(localStorage.getItem('shopperemail')); } } $("#wp-chatbot-board-container").removeClass('active-chat-board'); $('.wp-chatbot-container').hide(); $('.wpbot-saas-live-chat').show(); } }else{ $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); if($('#wbca_signup_fullname').length>0){ if(localStorage.getItem('shopper')!==null){ $('#wbca_signup_fullname').val(localStorage.getItem('shopper')); } if(localStorage.getItem('shopperemail')!==null){ $('#wbca_signup_email').val(localStorage.getItem('shopperemail')); } } $("#wp-chatbot-board-container").removeClass('active-chat-board'); $('.wp-chatbot-container').hide(); $('.wpbot-saas-live-chat').show(); } } } }else if(allformname.indexOf(msg.toLowerCase()) > -1 || this.findkey(allformcommand, msg)> -1){ //Form builder commands form name if(globalwpw.wildCard==7){ wpwTree.formbuilder_force_complete( msg ); } var index = (allformname.indexOf(msg.toLowerCase()) > -1?allformname.indexOf(msg.toLowerCase()):this.findkey(allformcommand, msg)); var formid=globalwpw.settings.obj.form_ids[index]; globalwpw.wildCard=7; globalwpw.formStep='welcome'; wpwTree.formbuilder(formid); }else if(simple_response_intent.indexOf(msg.toLowerCase()) > -1){ if(globalwpw.wildCard==7){ wpwTree.formbuilder_force_complete( msg ); } var data = {'action':'wpbo_search_responseby_intent','name':globalwpw.hasNameCookie,'keyword':msg, 'language':globalwpw.settings.obj.language}; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='success'){ wpwMsg.single(json.html); var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); if( typeof(json.followup)!=="undefined" && json.followup!='' ){ setTimeout(function(){ wpwMsg.single(json.followup); }, globalwpw.settings.preLoadingTime*2); }else{ setTimeout(function(){ $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); } } }) }else{ /* * Greeting part * bot action */ if(globalwpw.wildCard==0){ //When intialize 1 and don't have cookies then keep the name of shooper in in cookie if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0){ wpwTree.greeting(msg); }else if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ wpwTree.greeting(msg); }else if(localStorage.getItem('default_asking_email')){ wpwTree.greeting(msg); }else if(localStorage.getItem('default_asking_phone')){ wpwTree.greeting(msg); }else{ //simple text response wrapper var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'keyword':msg, 'language':globalwpw.settings.obj.language}; if(wp_chatbot_obj.disable_site_search == 1){ if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } } wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='fail' && json.data !==''){ if(wp_chatbot_obj.disable_site_search != 1){ wpwTree.site_search(msg) } else if( (globalwpw.settings.obj.openai_enabled == 1) || (wp_chatbot_obj.openai_enabled == 1) || (globalwpw.settings.obj.openrouter_enabled == 1) || (wp_chatbot_obj.openrouter_enabled == 1) || (globalwpw.settings.obj.gemini_enabled == 1) || (wp_chatbot_obj.gemini_enabled == 1) || (globalwpw.settings.obj.grok_enabled == 1) || (wp_chatbot_obj.grok_enabled == 1) ){ wpwTree.openai_reply(msg) }else{ wpwMsg.single(globalwpw.settings.obj.empty_filter_msg); } }else if(json.status=='success'){ if(typeof(json.category)!=="undefined" && json.category){ var question=''; $.each(json.data, function (i, obj) { question += ''+ obj.query +''; }); wpwMsg.single_nobg(question); } else if(json.multiple){ var question=''; $.each(json.data, function (i, obj) { question += ''+ obj.query +''; }); wpwMsg.double_nobg(wpwKits.randomMsg(globalwpw.settings.obj.did_you_mean),question); }else{ wpwMsg.single(json.data[0].response); var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg); if( typeof(json.data[0].followup)!=="undefined" && json.data[0].followup!='' ){ setTimeout(function(){ wpwMsg.single(json.data[0].followup); }, globalwpw.settings.preLoadingTime*2); }else{ // if(globalwpw.settings.obj.disable_repeatative!=1){ // setTimeout(function(){ // wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards); // }, globalwpw.settings.preLoadingTime*2); // }else{ setTimeout(function(){ $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); if( globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); // } } } }else{ //Default intents site search msg = wpwKits.filterStopWords(msg); if(globalwpw.settings.obj.woocommerce){ var data = {'action':'qcld_wb_chatbot_keyword', 'keyword':msg}; //Products by string search ajax handler. if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function( response ) { if(response.product_num==0){ if(msg!='' && globalwpw.settings.obj.disable_sitesearch==''){ msg = wpwKits.filterStopWords(msg); var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg}; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='success'){ // wpwMsg.single(wp_chatbot_obj.found_result_message); $('span[data-wildcart="back"]').remove(); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.triple_nobg(wp_chatbot_obj.found_result_message,json.html,'' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }else{ wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html); } }else{ var data = {'action':'wpbo_failed_response','name':globalwpw.hasNameCookie,'keyword':msg}; wpwKits.ajax(data).done(function (res) { // }) if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count || globalwpw.settings.obj.no_result_attempt_count == 0 ){ wpwMsg.single(wpwKits.randomMsg(json.html)); setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) globalwpw.counter = 0; }else{ globalwpw.counter++; wpwMsg.single(wpwKits.randomMsg(json.html)); } } globalwpw.wildCard=0; }); }else{ globalwpw.wildCard=0; wpwMsg.single(wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg)); // if(globalwpw.settings.obj.disable_repeatative!=1){ // setTimeout(function(){ // var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); // wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); // },globalwpw.settings.preLoadingTime) // }else{ setTimeout(function(){ $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); // } } }else { var productSucces= wpwKits.randomMsg(globalwpw.settings.obj.product_success)+" "+msg+"!"; console.log(globalwpw.wildcards); wpwMsg.double_nobg(productSucces,response.html); if(response.per_page >= response.product_num){ setTimeout(function () { var searchAgain = wpwKits.randomMsg(globalwpw.settings.obj.product_infinite); wpwMsg.single(searchAgain); //keeping value in localstorage globalwpw.wildCard=20; globalwpw.productStep='search'; localStorage.setItem("productStep", globalwpw.productStep); },globalwpw.settings.wildcardsShowTime); } } }); }else{ if(msg!='' && globalwpw.settings.obj.disable_sitesearch==''){ msg = wpwKits.filterStopWords(msg); var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg}; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='success'){ //wpwMsg.single(); $('span[data-wildcart="back"]').remove(); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.triple_nobg(wp_chatbot_obj.found_result_message,json.html,'' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); }else{ wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html); } }else{ var data = {'action':'wpbo_failed_response','name':globalwpw.hasNameCookie,'keyword':msg}; wpwKits.ajax(data).done(function (res) { // }) if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count || globalwpw.settings.obj.no_result_attempt_count == 0 ){ wpwMsg.single(wpwKits.randomMsg(json.html)); setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) globalwpw.counter = 0; }else{ globalwpw.counter++; wpwMsg.single(wpwKits.randomMsg(json.html)); } } globalwpw.wildCard=0; }); }else{ globalwpw.wildCard=0; wpwMsg.single(wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg)); // if(globalwpw.settings.obj.disable_repeatative!=1){ // setTimeout(function(){ // var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); // wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); // },globalwpw.settings.preLoadingTime) // }else{ setTimeout(function(){ $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } }, globalwpw.settings.preLoadingTime*2); // } } } } }) } // } if(globalwpw.settings.obj.woocommerce){ //Product if(globalwpw.wildCard==20){ wpwTree.product(msg); } /* * order status part * bot action */ if(globalwpw.wildCard==21){ wpwTree.order(msg); } } if(globalwpw.wildCard==1){ wpwTree.support(msg); } if(globalwpw.wildCard==3){ wpwTree.subscription(msg); } if(globalwpw.wildCard==6){ wpwTree.unsubscription(msg); } if(globalwpw.wildCard==7){ wpwTree.formbuilder(msg); } if(globalwpw.wildCard==9){ wpwTree.bargain(msg); } if(globalwpw.wildCard==25){ wpwTree.reset(msg); } if(globalwpw.wildCard==26){ wpwTree.dfcx(msg); } if(globalwpw.wildCard==30){ wpwTree.ldsuggestion(); } } }, clickstr: function(id){ var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'strid':id, 'language':globalwpw.settings.obj.language}; wpwKits.ajax(data).done(function (response) { var json=$.parseJSON(response); if(json.status=='success'){ if(typeof(json.data)!=="undefined" && json.data){ var question=''; $.each(json.data, function (i, obj) { question += obj.response; }); wpwMsg.single(question); } } }) }, shopper:function (msg) { wpwMsg.shopper(msg); if(globalwpw.wildCard==1) { this.bot(msg); }else if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.wildCard==0 && globalwpw.ai_step==1 && globalwpw.df_status_lock==0){ this.bot(msg); } else{ //Filtering the user given messages by stopwords var filterMsg=(msg); //handle empty filterMsg as repeat the message. if(filterMsg=="") { //if(globalwpw.emptymsghandler==0){ globalwpw.repeatQueryEmpty=wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg); globalwpw.emptymsghandler++; //} wpwMsg.single(globalwpw.repeatQueryEmpty); setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if(globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) }else { globalwpw.emptymsghandler=0; this.bot(filterMsg); } } } }; /* * wpwBot Plugin Creation without selector and * wpwbot and shoppers all activities will be handled. */ $.wpwbot = function(options) { //Using plugins defualts values or overwrite by options. var settings = $.extend({}, $.wpwbot.defaults, options); //Updating global settings globalwpw.settings=settings; //updating the helpkeywords globalwpw.wildcardsHelp=[globalwpw.settings.obj.sys_key_help.toLowerCase(),globalwpw.settings.obj.sys_key_product.toLowerCase(),globalwpw.settings.obj.sys_key_catalog.toLowerCase(),globalwpw.settings.obj.sys_key_support.toLowerCase(),globalwpw.settings.obj.sys_key_order.toLowerCase(),globalwpw.settings.obj.sys_key_reset.toLowerCase(),globalwpw.settings.obj.sys_key_email.toLowerCase()] //updating wildcards globalwpw.wildcards=''; if(globalwpw.settings.obj.start_menu!=''){ var menu_html = ''; var menu_items = $.parseHTML($.trim(globalwpw.settings.obj.start_menu)); $(menu_items).each(function(){ if( $(this).prop('tagName') == 'SPAN' ){ if( $(this).hasClass('qcld-chatbot-suggest-email') ){ if( globalwpw.settings.obj.disable_feedback=='' ){ menu_html += $(this).prop('outerHTML'); } }else if( $(this).hasClass('qcld-chatbot-suggest-phone') ){ if( globalwpw.settings.obj.call_gen=="" ){ menu_html += $(this).prop('outerHTML'); } }else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'support' ){ if( globalwpw.settings.obj.disable_faq=='' ){ menu_html += $(this).prop('outerHTML'); } }else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'messenger' ){ if( globalwpw.settings.obj.enable_messenger==1 ){ menu_html += $(this).prop('outerHTML'); } }else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'whatspp' ){ if( globalwpw.settings.obj.enable_whats==1 ){ menu_html += $(this).prop('outerHTML'); } }else{ menu_html += $(this).prop('outerHTML'); } } }) if( menu_html != '' ){ globalwpw.wildcards = menu_html; }else{ globalwpw.wildcards = globalwpw.settings.obj.start_menu; } } //Initialize the wpwBot with greeting and if already initialize and given name then return greeting.. if(localStorage.getItem("wpwHitory") && globalwpw.initialize==0 ){ var wpwHistory=localStorage.getItem("wpwHitory"); $(globalwpw.settings.messageWrapper).html(wpwHistory); //Scroll to the last element. wpwKits.scrollTo(); //Now mainting the current stages tokens globalwpw.initialize=1; if(localStorage.getItem("wildCard")){ globalwpw.wildCard=localStorage.getItem("wildCard"); } if(localStorage.getItem("productStep")){ globalwpw.productStep=localStorage.getItem("productStep"); } if(localStorage.getItem("orderStep")){ globalwpw.orderStep=localStorage.getItem("orderStep"); } if(localStorage.getItem("supportStep")){ globalwpw.supportStep=localStorage.getItem("supportStep"); } if(localStorage.getItem("aiStep")){ globalwpw.ai_step=localStorage.getItem("aiStep"); } if(localStorage.getItem("formfieldid")){ globalwpw.formfieldid=localStorage.getItem("formfieldid"); } if(localStorage.getItem("formentry")){ globalwpw.formentry=localStorage.getItem("formentry"); } if(localStorage.getItem("formStep")){ globalwpw.formStep=localStorage.getItem("formStep"); } if(localStorage.getItem("formid")){ globalwpw.formid=localStorage.getItem("formid"); } //update the value for initializing. globalwpw.initialize=1; } else { if(globalwpw.initialize==0 && globalwpw.wildCard==0 && globalwpw.settings.obj.re_target_handler==0){ wpwWelcome.greeting(); //update the value for initializing. globalwpw.initialize=1; }else{ // re targeting part . setTimeout(function (e) { wpwWelcome.greeting(); },8500); globalwpw.initialize=1; } } //When shopper click on send button $(document).on('click',settings.sendButton,function (e) { var shopperMsg =$(settings.messageEditor).val(); if(shopperMsg != ""){ wpwAction.shopper(wpwKits.htmlTagsScape(shopperMsg)); $(settings.messageEditor).val(''); } }); $(document).on('click', '.chatbot_intent_reload', function(e){ e.preventDefault(); var obj = $(this); if(obj.attr('data-intent-type')=='formbuilder'){ if( obj.attr('data-step')=='complete' ){ globalwpw.formStep='field'; localStorage.setItem("formStep", globalwpw.formStep); } globalwpw.wildCard=obj.attr('data-wildcard'); globalwpw.formfieldid = obj.attr('data-intent'); wpwTree.formbuilder(); } }) /* * Or when shopper press the ENTER key * Then chatting functionality will be started. */ $(document).on('click', '.wpb-quick-reply', function(e){ e.preventDefault(); $('#wp-chatbot-editor').val($(this).html()); $('#wp-chatbot-send-message').trigger( "click" ); }) $(document).on('keypress',settings.messageEditor,function (e) { if (e.which == 13||e.keyCode==13) { e.preventDefault(); var shopperMsg =$(settings.messageEditor).val(); if(shopperMsg != ""){ wpwAction.shopper(wpwKits.htmlTagsScape(shopperMsg)); $(settings.messageEditor).val(''); } } }); $(document).on('click', '.qcld-chatbot-checkbox', function(){ var value = []; $('.qcld-chatbot-checkbox').each(function(){ if($(this).prop("checked") == true){ value.push($(this).val()); } }) $('#wp-chatbot-editor').val(value.join()); }) //Click on the wildcards to select a service $(document).on('click','.qcld-chatbot-wildcard',function(){ var wildcardData=$(this).attr('data-form'); var shooperChoice=$(this).text(); wpwMsg.shopper_choice(shooperChoice); if(typeof wildcardData === "undefined"){ var wildcardData=$(this).attr('data-wildcart'); } //Wild cards handling for bot. if(wildcardData=='product'){ globalwpw.wildCard=1; globalwpw.productStep='asking' wpwAction.bot('from wildcard product'); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("productStep", globalwpw.productStep); } if(wildcardData=='catalog'){ wpwAction.bot(globalwpw.settings.obj.sys_key_catalog.toLowerCase()); } if(wildcardData=='featured'){ globalwpw.wildCard=1; globalwpw.productStep='featured' wpwAction.bot('from wildcard product'); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("productStep", globalwpw.productStep); } if(wildcardData=='sale'){ globalwpw.wildCard=1; globalwpw.productStep='sale' wpwAction.bot('from wildcard product'); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("productStep", globalwpw.productStep); } if(wildcardData=='order'){ globalwpw.wildCard=2; globalwpw.orderStep='welcome'; wpwAction.bot('from wildcard order'); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("orderStep", globalwpw.orderStep); } if((wildcardData=='support ui-sortable-handle') || (wildcardData=='support')) { globalwpw.wildCard=1; globalwpw.supportStep='welcome'; wpwAction.bot('from wildcard support'); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); } if(wildcardData=='back'){ globalwpw.wildCard=0; //wpwAction.bot('start'); wpwAction.bot(wp_chatbot_obj.sys_key_help.toLowerCase()); //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); } if(wildcardData=='messenger'){ var url='https://www.messenger.com/t/'+globalwpw.settings.obj.fb_page_id; var win = window.open(url, '_blank'); win.focus(); } if(wildcardData=='whatsapp'){ var url='https://api.whatsapp.com/send?phone='+globalwpw.settings.obj.whats_num; var win = window.open(url, '_blank'); win.focus(); } }); $(document).on('click','.qcld-chatbot-form',function(e){ e.preventDefault(); var formid=$(this).attr('data-form'); globalwpw.wildCard=7; globalwpw.formStep='welcome'; wpwTree.formbuilder(formid); }) $(document).on('click','.qcld_simple_txt_response',function(e){ e.preventDefault(); var text=$(this).text(); var id = $(this).data('strid'); globalwpw.wildCard=0; wpwAction.clickstr(id); }) $(document).on('click','#wp-chatbot-desktop-reload',function (e) { e.preventDefault(); var actionType=$(this).attr('reset-data'); $('#wp-chatbot-messages-container').html(''); localStorage.removeItem('shopper'); globalwpw.wildCard=0; globalwpw.ai_step=0; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); globalwpw.formfieldid = ''; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='welcome'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=''; localStorage.setItem("formid", globalwpw.formid); globalwpw.formentry = 0; localStorage.setItem("formentry", globalwpw.formentry); localStorage.removeItem("cx-name" ); localStorage.removeItem("cx-diaplayname" ); localStorage.removeItem("cx-languagecode" ); localStorage.removeItem("cx-timezone" ); var number = Math.random() // 0.9394456857981651 number.toString(36); // '0.xtis06h6' var id = number.toString(36).substr(2); // 'xtis06h6' localStorage.setItem('botsessionid', id); wpwWelcome.greeting(); }); $(document).on('click','.qcld-chatbot-formanswer',function(e){ e.preventDefault(); var answer=$(this).attr('data-form-value'); wpwAction.bot(answer); }) // $(document).on('click','.qcld-chatbot-product-category',function(){ var catType=$(this).attr('data-category-type'); var shopperChoiceCatId=$(this).text()+'#'+$(this).attr('data-category-id'); var shopperChoiceCategory=$(this).text(); if(catType=='hasChilds'){ //Now hide all categories but shopper choice. wpwMsg.shopper_choice(shopperChoiceCategory); //updating the product steps and bringing the product by category. wpwKits.subCats($(this).attr('data-category-id')); globalwpw.productStep='search'; globalwpw.wildCard=1; }else{ //Now hide all categories but shopper choice. wpwMsg.shopper_choice(shopperChoiceCategory); //updating the product steps and bringing the product by category. globalwpw.productStep='category'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("productStep", globalwpw.productStep); wpwAction.bot(shopperChoiceCatId); } }); //Product Load More features for product search or category products $(document).on('click','#wp-chatbot-loadmore',function (e) { $('#wp-chatbot-loadmore-loader').html('...'); var loadMoreDom=$(this); var productOffest=loadMoreDom.attr('data-offset'); var searchType=loadMoreDom.attr('data-search-type'); var searchTerm=loadMoreDom.attr('data-search-term'); var data = { 'action': 'qcld_wb_chatbot_load_more','offset': productOffest,'search_type': searchType,'search_term': searchTerm}; //Load more ajax handler. wpwKits.ajax(data).done(function (response) { //Change button text $('#wp-chatbot-loadmore-loader').html(''); $('.wp-chatbot-products').append(response.html); loadMoreDom.attr('data-search-term',response.search_term); wpwKits.wpwHistorySave(); loadMoreDom.attr('data-offset',response.offset); if(response.product_num <= response.per_page){ loadMoreDom.hide(); //Now show the user infinite. setTimeout(function () { var searchAgain = wpwKits.randomMsg(globalwpw.settings.obj.product_infinite); wpwMsg.single(searchAgain); globalwpw.productStep='search'; //keeping value in localstorage localStorage.setItem("productStep", globalwpw.productStep); },globalwpw.settings.wildcardsShowTime); } //scroll to the last message wpwKits.scrollTo(); }); }); //search load more $(document).on('click', '.wp-chatbot-loadmore', function(e){ e.preventDefault(); var obj = $(this); var keyword = obj.attr('data-keyword'); var post_type = obj.attr('data-post_type'); var page = obj.attr('data-page'); obj.text('Loading...'); var data = {'action':'wpbo_search_site_pagination','name':globalwpw.hasNameCookie,'keyword':keyword,'language': globalwpw.settings.obj.language,'type': post_type, 'page': page, 'nonce': qcld_chatbot_obj.nonce}; if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ $('span[data-wildcart="back"]').remove(); wpwMsg.single(json.html); // Hide the comment loader after response inside parent .wp-chatbot-paragraph // Hide the entire li.wp-chatbot-msg if its .wp-chatbot-paragraph only contains the loader image (and is hidden) setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) obj.remove(); }else{ if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count || globalwpw.settings.obj.no_result_attempt_count == 0 ){ wpwMsg.single(json.html); if(globalwpw.settings.obj.disable_repeatative!=1){ if ( wpwKits.render( globalwpw.settings.obj.no_result_attempt_message ) != '' ) { setTimeout(function(){ wpwMsg.single(wpwKits.render( globalwpw.settings.obj.no_result_attempt_message )); },globalwpw.settings.preLoadingTime) } else { setTimeout(function(){ var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again); if((globalwpw.settings.obj.qcld_disable_start_menu != "1")){ if(typeof(globalwpw.wildcards) != 'undefined' && (globalwpw.wildcards != '')){ console.log(globalwpw.wildcards); wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards); }else{ wpwMsg.single(serviceOffer); } } },globalwpw.settings.preLoadingTime) } } globalwpw.counter = 0; }else{ globalwpw.counter++; wpwTree.df_reply(res); } } globalwpw.wildCard=0; }); }) //search load more $(document).on('click', '.wp-chatbot-loadmore2', function(e){ e.preventDefault(); var obj = $(this); var keyword = obj.attr('data-keyword'); var page = obj.attr('data-page'); var search_type = obj.attr('data-search-type'); obj.text(globalwpw.settings.obj.loading.en_US); if( search_type == 'default-wp-search' ){ var data = {'action':'wpbo_default_search_pagination2','name':globalwpw.hasNameCookie,'keyword':keyword, 'page': page, search_type:'default-wp-search'}; }else{ var data = {'action':'wpbo_search_site_pagination2','name':globalwpw.hasNameCookie,'keyword':keyword, 'page': page}; } if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){ $(globalwpw.settings.messageContainer).append(wpwKits.botPreloader()); } wpwKits.ajax(data).done(function (res) { var json=$.parseJSON(res); if(json.status=='success'){ $('span[data-wildcart="back"]').remove(); wpwMsg.single_nobg(json.html); setTimeout(function(){ if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && globalwpw.settings.obj.disable_back_to_start != '1'){ wpwMsg.single_nobg('' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + ''); } },globalwpw.settings.preLoadingTime) obj.remove(); }else{ if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count || globalwpw.settings.obj.no_result_attempt_count == 0 ){ wpwMsg.single(json.html); wpwTree.start_menu_settings(); globalwpw.counter = 0; }else{ globalwpw.counter++; wpwTree.df_reply(res); } } globalwpw.wildCard=0; }); }); /*Products details part **/ // if(globalwpw.settings.obj.open_product_detail!=1){ // $(document).on('click','.wp-chatbot-product a',function (e) { // e.preventDefault(); // $('.wp-chatbot-product-container').addClass('active-chatbot-product-details'); // $('.wp-chatbot-product-reload').addClass('wp-chatbot-product-loading').html('Loading...'); // var productId=$(this).attr('wp-chatbot-pid'); // var data = { 'action':'qcld_wb_chatbot_product_details', 'wp_chatbot_pid':productId}; // //product details ajax handler. // wpwKits.ajax(data).done(function (response) { // $('.wp-chatbot-product-reload').removeClass('wp-chatbot-product-loading').html(''); // $('#wp-chatbot-product-title').html(response.title); // $('#wp-chatbot-product-description').html(response.description); // $('#wp-chatbot-product-image').html(response.image); // $('#wp-chatbot-product-price').html(response.price); // $('#wp-chatbot-product-quantity').html(response.quantity); // $('#wp-chatbot-product-variable').html(response.variation); // $('#wp-chatbot-product-cart-button').html(response.buttton); // //Load gallery magnify // setTimeout(function () { // $('#wp-chatbot-product-image-large-path').magnificPopup({type:'image'}); // },1000); // //For shortcode handle recenlty view product by ajax as // if($('#wp-chatbot-shortcode-template-container').length > 0){ // var data = {'action':'qcld_wb_chatbot_recently_viewed_products'}; // wpwKits.ajax(data).done(function (response) { // $('.wp-chatbot-product-shortcode-container').html(response); // $('.chatbot-sidebar .wp-chatbot-products').slimScroll({height: '435px', start: 'top'}); // }); // } // }); // }); // } //Image gallery. $(document).on('click','.wp-chatbot-product-image-thumbs-path',function (e) { e.preventDefault(); var imagePath=$(this).attr('href'); $('#wp-chatbot-product-image-large-path').attr('href',imagePath); $('#wp-chatbot-product-image-large-src').attr('src',imagePath); //handle thumb active one $('.wp-chatbot-product-image-thumbs-path').parent().removeClass('wp-chatbot-product-active-image-thumbs'); $(this).parent().addClass('wp-chatbot-product-active-image-thumbs'); }); //Product details close $(document).on('click', '.wp-chatbot-product-close', function (e) { $('.wp-chatbot-product-container').removeClass('active-chatbot-product-details'); }); /*add to cart part **/ $(document).on("click","#wp-chatbot-add-cart-button",function (e) { var pId=$(this).attr('wp-chatbot-product-id'); var qnty=$("#vPQuantity").val(); var data = {'action': 'qcld_wb_chatbot_add_to_cart','product_id': pId,'quantity': qnty }; //add to cart ajax handler. wpwKits.ajax(data).done(function (response) { //Change button text if(response=="simple"){ //Showing cart. wpwKits.showCart(); //handle the active tab on chat board. $('.wp-chatbot-operation-option').each(function(){ if($(this).attr('data-option')=='cart'){ $(this).parent().addClass('wp-chatbot-operation-active'); }else{ $(this).parent().removeClass('wp-chatbot-operation-active'); } }); } //Hide the shortcode and chat ui product details. $('.wp-chatbot-product-container').removeClass('active-chatbot-product-details'); }); }); //Add to cart operation for variable product. $(document).on('click','#wp-chatbot-variation-add-to-cart',function(event) { event.preventDefault(); var pId=$(this).attr('wp-chatbot-product-id'); var quanity=$('#vPQuantity').val(); var variation_id=$(this).attr('variation_id'); var attributes=new Array(); $.each($("#wp-chatbot-variation-data select"), function(){ var attribute = $(this).attr('name')+'#'+ $(this).find('option:selected').text(); attributes.push(attribute); }); var data = { 'action': 'qcld_variable_add_to_cart', 'p_id': pId, 'quantity': quanity, 'variations_id':variation_id, 'attributes':attributes }; //add to cart ajax handler. wpwKits.ajax(data).done(function (response) { //Change button text if(response=="variable"){ //Showing cart. wpwKits.showCart(); //handle the active tab on chat board. //handle the active tab on chat board. $('.wp-chatbot-operation-option').each(function(){ if($(this).attr('data-option')=='cart'){ $(this).parent().addClass('wp-chatbot-operation-active'); }else{ $(this).parent().removeClass('wp-chatbot-operation-active'); } }); } //Hide the shortcode and chat ui product details. $('.wp-chatbot-product-container').removeClass('active-chatbot-product-details'); }); }); //Update cart. $(document).on("change", ".qcld-wp-chatbot-cart-item-qnty", function () { //Update editor only for chat ui if($('#wp-chatbot-shortcode-template-container').length == 0) { wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.cart_updating)); } var currentItem=$(this); setTimeout(function () { var item_key=currentItem.attr('data-cart-item'); var qnty=currentItem.val(); var data = {'action': 'qcld_wb_chatbot_update_cart_item_number','cart_item_key':item_key,'qnty':qnty}; wpwKits.ajax(data).done(function () { //Showing cart. wpwKits.showCart(); }); }, globalwpw.settings.preLoadingTime); }); //remove the cart item from global cart. $(document).on("click", ".wp-chatbot-remove-cart-item", function () { //Update editor only for chat ui if($('#wp-chatbot-shortcode-template-container').length == 0) { wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.cart_removing)); } var item=$(this).attr('data-cart-item'); var data = {'action': 'qcld_wb_chatbot_cart_item_remove', 'cart_item':item }; wpwKits.ajax(data).done(function () { //Showing cart. wpwKits.showCart(); }) }); /*Support query answering.. **/ $(document).on('click','.qcld-chatbot-support-items',function (e) { var shopperChoose=$(this).text(); var queryIndex=$(this).attr('data-query-index'); wpwMsg.shopper_choice(shopperChoose); //Now answering the query. var queryAns=globalwpw.settings.obj.support_ans[queryIndex]; wpwMsg.single(queryAns); //Asking email after showing answer. var orPhoneSuggest=''; setTimeout(function(){ if(globalwpw.settings.obj.call_sup!=1) { orPhoneSuggest = '' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + ''; } var orEmailSuggest=''+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+''; wpwKits.suggestEmail(orPhoneSuggest+orEmailSuggest); },globalwpw.settings.wildcardsShowTime); }); /*Support Email **/ $(document).on('click','.qcld-chatbot-suggest-email',function (e) { var shopperChoice=$(this).text(); wpwMsg.shopper_choice(shopperChoice); //Then ask email address if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email); var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello) + ' '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); //Now updating the support part as . globalwpw.supportStep='email'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); }); /*site Search*/ $(document).on('click','.qcld-chatbot-site-search',function (e) { var shopperChoice=$(this).text(); wpwMsg.shopper_choice(shopperChoice); //Then ask email address if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wp_chatbot_obj.search_keyword; var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); //Now updating the support part as . globalwpw.supportStep='search'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); }); /*Support Phone **/ $(document).on('click','.qcld-chatbot-suggest-phone',function (e) { var shopperChoice=$(this).text(); wpwMsg.shopper_choice(shopperChoice); //Then ask email address if(typeof(globalwpw.hasNameCookie)=='undefined'|| globalwpw.hasNameCookie==''){ var shopperName= globalwpw.settings.obj.shopper_demo_name; }else{ var shopperName=globalwpw.hasNameCookie; } var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_phone); var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' || globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg; wpwMsg.single(askEmail); //Now updating the support part as . globalwpw.supportStep='phone'; globalwpw.wildCard=1; //keeping value in localstorage localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("supportStep", globalwpw.supportStep); }); //Show chat,cart and recently view products by click event. $(document).on('click','.wp-chatbot-operation-option',function (e) { e.preventDefault(); var oppt=$(this).attr('data-option'); if(oppt=='recent' && globalwpw.wpwIsWorking==0){ wpwKits.disableEditor(globalwpw.settings.obj.sys_key_product); var data = {'action':'qcld_wb_chatbot_recently_viewed_products'}; wpwKits.ajax(data).done(function (response) { $(globalwpw.settings.messageWrapper).html(response); }); //First remove wp-chatbot-operation-active class from all selector $('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active'); //then add the active class to current element. $(this).parent().addClass('wp-chatbot-operation-active'); }else if(oppt=='chat' && globalwpw.wpwIsWorking==0){ $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); wpwKits.scrollTo(); wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg)); //First remove wp-chatbot-operation-active class from all selector $('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active'); //then add the active class to current element. $(this).parent().addClass('wp-chatbot-operation-active'); } else if(oppt=='cart' && globalwpw.wpwIsWorking==0){ wpwKits.showCart(); //First remove wp-chatbot-operation-active class from all selector $('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active'); //then add the active class to current element. $(this).parent().addClass('wp-chatbot-operation-active'); } else if(oppt=='help' && globalwpw.wpwIsWorking==0){ if( $('.wp-chatbot-messages-container').length==0) { //if from other nob then goo to the chat window $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); //Showing help message setTimeout(function () { wpwKits.scrollTo(); var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome); var helpMsg = wpwKits.decodehtml(wpwKits.randomMsg(globalwpw.settings.obj.help_msg)); wpwMsg.double(helpWelcome,helpMsg); //dialogflow if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ globalwpw.wildCard=0; globalwpw.ai_step=1; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); } },globalwpw.settings.preLoadingTime); }else{ //Showing help message on chat self window. var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome); var helpMsg = wpwKits.randomMsg(globalwpw.settings.obj.help_msg); wpwMsg.double(helpWelcome,helpMsg); //dialogflow if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){ globalwpw.wildCard=0; globalwpw.ai_step=1; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); } } //First remove wp-chatbot-operation-active class from all selector $('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active'); //then add the active class to current element. $(this).parent().addClass('wp-chatbot-operation-active'); } else if(oppt=='support' && globalwpw.wpwIsWorking==0){ if( $('.wp-chatbot-messages-container').length==0) { //if from other nob then goo to the chat window $(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory")); //Showing help message setTimeout(function () { wpwKits.scrollTo(); globalwpw.wildCard=1; globalwpw.supportStep='welcome'; wpwTree.support(globalwpw.settings.obj.sys_key_support.toLowerCase()); },globalwpw.settings.preLoadingTime); }else{ //Showing help message on chat self window. globalwpw.wildCard=1; globalwpw.supportStep='welcome'; wpwTree.support(globalwpw.settings.obj.sys_key_support.toLowerCase()); } //First remove wp-chatbot-operation-active class from all selector $('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active'); //then add the active class to current element. $(this).parent().addClass('wp-chatbot-operation-active'); } //show chat wrapper and hide cart-checkout wrapper $(globalwpw.settings.messageWrapper).show(); $('#wp-chatbot-checkout-short-code').hide(); $('#wp-chatbot-cart-short-code').hide(); }); $(document).on('click','.qcld-chatbot-reset-btn',function (e) { e.preventDefault(); var actionType=$(this).attr('reset-data'); if(actionType=='yes'){ $('#wp-chatbot-messages-container').html(''); localStorage.removeItem('shopper'); globalwpw.wildCard=0; globalwpw.ai_step=0; localStorage.setItem("wildCard", globalwpw.wildCard); localStorage.setItem("aiStep", globalwpw.ai_step); globalwpw.formfieldid = ''; localStorage.setItem("formfieldid", globalwpw.formfieldid); globalwpw.formStep='welcome'; localStorage.setItem("formStep", globalwpw.formStep); globalwpw.formid=''; localStorage.setItem("formid", globalwpw.formid); globalwpw.formentry = 0; localStorage.setItem("formentry", globalwpw.formentry); localStorage.removeItem("cx-name" ); localStorage.removeItem("cx-diaplayname" ); localStorage.removeItem("cx-languagecode" ); localStorage.removeItem("cx-timezone" ); var number = Math.random() // 0.9394456857981651 number.toString(36); // '0.xtis06h6' var id = number.toString(36).substr(2); // 'xtis06h6' localStorage.setItem('botsessionid', id); wpwWelcome.greeting(); } else if(actionType=='no'){ wpwAction.bot(globalwpw.settings.obj.sys_key_help.toLowerCase()); } }); return this; }; //Deafault value for wpwbot.If nothing passes from the work station //Then defaults value will be used. $.wpwbot.defaults={ obj:{}, editor_handler:0, sendButton:'#wp-chatbot-send-message', messageEditor:'#wp-chatbot-editor', messageContainer:'#wp-chatbot-messages-container', messageWrapper:'.wp-chatbot-messages-wrapper', botContainer:'.wp-chatbot-ball-inner', messageLastChild:'#wp-chatbot-messages-container li:last', messageLastBot:'#wp-chatbot-messages-container .wp-chatbot-msg:last .wp-chatbot-paragraph', preLoadingTime:0, wildcardsShowTime:5000, } document.addEventListener("click", function(e) { // Toggle share menu if (e.target.closest(".share-toggle")) { e.preventDefault(); let menu = e.target.closest(".qcld-share").querySelector(".share-menu"); menu.style.display = menu.style.display === "none" ? "block" : "none"; } // Find message content dynamically let msgItem = e.target.closest(".wp-chatbot-msg"); if (!msgItem) return; let msgContent = msgItem.querySelector(".wp-chatbot-paragraph"); if (!msgContent) return; // Extract plain text let msgText = msgContent.innerText.trim(); let shareSite = window.location.origin; // Get the site URL dynamically (e.g., "https://www.example.com") // Ensure a trailing slash if it's meant to represent the root of the site if (!shareSite.endsWith('/')) { shareSite += '/'; } let fullMsg = `${msgText}\n-- ${shareSite}`; let encodedMsg = encodeURIComponent(fullMsg); // Facebook (requires App ID) if (e.target.closest(".share-fb")) { e.preventDefault(); // You must include a URL even if you're just sharing text const shareURL = encodeURIComponent(window.location.href); // or your chatbot page URL const fbShareURL = "https://www.facebook.com/sharer/sharer.php?u=" + shareURL + ""e=" + encodedMsg; window.open(fbShareURL, "_blank", "width=600,height=400"); } // WhatsApp if (e.target.closest(".share-wa")) { e.preventDefault(); window.open("https://wa.me/?text=" + encodedMsg, "_blank"); } // X (Twitter) if (e.target.closest(".share-x")) { e.preventDefault(); window.open("https://twitter.com/intent/tweet?text=" + encodedMsg, "_blank"); } // Email if (e.target.closest(".share-email")) { e.preventDefault(); window.location.href = "mailto:?subject=Chatbot Message&body=" + encodedMsg; } }); jQuery(document).ready(function($) { let reportedMessage = ""; let modalElements = {}; // Store references to modal elements let isModalInitialized = false; // Flag to prevent re-attaching listeners /** * Initializes the report modal by finding its elements and attaching event listeners. * This function is designed to be called only once, the first time the report icon is clicked, * to ensure all DOM elements are available. * @returns {boolean} True if initialization was successful, false otherwise. */ function setupReportModal() { if (isModalInitialized) { return true; // Already initialized } const modal = document.getElementById("wpbot-report-modal"); const emailInput = document.getElementById("wpbot-report-email"); const textInput = document.getElementById("wpbot-report-text"); const cancelBtn = document.getElementById("wpbot-report-cancel"); const reportForm = document.getElementById("wpbot-report-form"); if (!modal || !emailInput || !textInput || !cancelBtn || !reportForm) { console.error("❌ One or more modal elements missing in DOM. Cannot initialize report modal."); return false; // Initialization failed } // Store references to the elements modalElements = { modal, emailInput, textInput, cancelBtn, reportForm }; // Attach event listener for the cancel button modalElements.cancelBtn.addEventListener("click", function() { modalElements.modal.style.display = "none"; }); // Attach event listener for the form submission modalElements.reportForm.addEventListener("submit", function(e) { e.preventDefault(); let email = modalElements.emailInput.value.trim(); let reportText = modalElements.textInput.value.trim(); if (!email || !reportText) { alert("Please fill in both fields."); return; } // Save email to localStorage localStorage.setItem("shopperemail", email); // Build meta info for the report let meta = "Source URL: " + window.location.href + " | User Agent: " + navigator.userAgent; // Send report via AJAX $.post(wp_chatbot_obj.ajax_url, { action: "wpbot_save_report", user_id: globalwpw.settings.obj.current_user_id, conversation_id: 3, message: reportedMessage, // Use the message captured when the icon was clicked report_text: reportText, email: email, meta_info: meta }, function(response) { if (response.success) { console.log("Report sent successfully."); // The original line `jQuery(e.target.closest(".fa fa-commenting-o")).addClass("submitted");` // was incorrect as `e.target` here refers to the form, not the original icon. // To mark the icon, a reference to it would need to be stored when it was clicked. } else { console.log("Failed to send report."); } modalElements.modal.style.display = "none"; // Hide modal after submission }); }); isModalInitialized = true; // Mark as initialized return true; // Initialization successful } // Event listener for clicks on the document to detect report icon clicks document.addEventListener("click", function(e) { if (e.target.closest(".fa-commenting-o")) { e.preventDefault(); console.log("Report icon clicked"); // Attempt to initialize the modal elements and listeners if not already done. // This ensures elements are looked up only when needed, making it more robust // against timing issues if the modal HTML is loaded asynchronously or late. if (!setupReportModal()) { return; // If initialization failed (elements not found), stop here. } // Now that we are sure modal elements are available, proceed to open the modal. let msgItem = e.target.closest(".wp-chatbot-msg"); if (msgItem) { reportedMessage = msgItem.querySelector(".wp-chatbot-paragraph").innerText.trim(); } else { reportedMessage = ""; // Fallback if message item not found } // Prefill email from localStorage if available let shopperEmail = localStorage.getItem("shopperemail"); modalElements.emailInput.value = shopperEmail ? shopperEmail : ""; // Clear previous report text modalElements.textInput.value = ""; // Display the modal modalElements.modal.style.display = "block"; } }); }); jQuery(document).on('click', '.qc_wpbot_chat_link', function (e) { console.log("Chat link clicked"); e.preventDefault(); jQuery("#wp-chatbot-ball").trigger("click"); jQuery("#wp-chatbot-chat-container").show(); }); document.addEventListener("click", function (e) { const likeIcon = e.target.closest(".dashicons-thumbs-up"); const dislikeIcon = e.target.closest(".dashicons-thumbs-down"); if (!likeIcon && !dislikeIcon) return; // only handle like/dislike clicks e.preventDefault(); const msgItem = e.target.closest(".wp-chatbot-msg"); const feedbackContainer = jQuery(msgItem).find(".qcld-like-dislike-icon"); const likeAnchor = jQuery(msgItem).find(".dashicons-thumbs-up").parent("a"); const dislikeAnchor = jQuery(msgItem).find(".dashicons-thumbs-down").parent("a"); let feedbackType = ""; let isToggleOff = false; if (likeIcon) { // If like is already active → toggle it off if (likeAnchor.hasClass("liked")) { likeAnchor.removeClass("liked"); likeIcon.classList.remove("liked"); isToggleOff = true; } else { // Activate like, deactivate dislike likeAnchor.addClass("liked"); likeIcon.classList.add("liked"); dislikeAnchor.removeClass("disliked"); jQuery(msgItem).find(".dashicons-thumbs-down").removeClass("disliked"); feedbackType = "like"; } } else if (dislikeIcon) { // If dislike is already active → toggle it off if (dislikeAnchor.hasClass("disliked")) { dislikeAnchor.removeClass("disliked"); dislikeIcon.classList.remove("disliked"); isToggleOff = true; } else { // Activate dislike, deactivate like dislikeAnchor.addClass("disliked"); dislikeIcon.classList.add("disliked"); likeAnchor.removeClass("liked"); jQuery(msgItem).find(".fa-thumbs-o-up").removeClass("liked"); feedbackType = "dislike"; } } // 🔹 Only send feedback if toggled ON if (!isToggleOff && feedbackType) { let message = msgItem.querySelector(".wp-chatbot-paragraph").innerText.trim(); let meta = "Source URL: " + window.location.href + " | User Agent: " + navigator.userAgent; jQuery.post( wp_chatbot_obj.ajax_url, { action: "wpbot_save_feedback", user_id: globalwpw.settings.obj.current_user_id, conversation_id: 3, message: message, feedback: feedbackType, meta_info: meta, }, function (response) { if (response.success) { console.log("Feedback saved:", feedbackType); } else { console.log("Failed to save feedback."); } } ); } else { console.log("Feedback toggled off, not saving."); } }); })(jQuery);