| @@ -2,40 +2,51 @@ | ||
| 2 | 2 | Contributors: quantumcloud |
| 3 | 3 | Donate link: https://www.wpbot.pro/ |
| 4 | 4 | Tags: chatbot, chatgpt, live chat, AI, live support |
| 5 | 5 | Requires at least: 4.6 |
| 6 | -Tested up to: 7.1 | |
| 7 | -Stable tag: 8.7.2 | |
| 6 | +Tested up to: 6.9 | |
| 7 | +Stable tag: 8.3.8 | |
| 8 | 8 | Requires PHP: 5.6 |
| 9 | 9 | License: GPLv2 or later |
| 10 | 10 | License URI: https://www.wpbot.pro/ |
| 11 | 11 | |
| 12 | -AI ChatBot for WordPress WPBot - Automated 24/7 Live Chat Customer Support. NATIVE, AI Actions, Lead Generation, Forms, Gemini, ChatGPT, OpenRouter | |
| 12 | +AI ChatBot for WordPress WPBot - Automated 24/7 Live Chat Customer Support. NATIVE, Lead Generation, Forms, Gemini, DialogFlow, ChatGPT, OpenRouter | |
| 13 | 13 | |
| 14 | 14 | == Description == |
| 15 | -= AI ChatBot for WordPress - WPBot. Support, Sale, Convert = | |
| 16 | -WPBot is a feature rich <strong>AI ChatBot for WordPress</strong> websites. Provide <strong>24/7 Automated Live Chat Support</strong>, <strong>Generate Leads and Convert</strong>, <strong>Collect Information</strong>, or <strong>Provide any type of AI Services</strong> you want. | |
| 15 | += ChatBot for WordPress with AI - WPBot = | |
| 16 | +WPBot is the most feature rich <strong>AI ChatBot for WordPress</strong> websites to provide <strong>24/7 automated Live Chat Support</strong>, <strong>Lead Generation</strong> and Collecting Information from your users. It is an easy to use, Native, No coding required ChatBot that can work with or without the AI LLM services. | |
| 17 | 17 | |
| 18 | -A <strong>Native, No code ChatBot for WordPress </strong> that can work with or without the AI LLM services. <strong>Support, Sale, Convert, or Provide any AI services</strong> with WPBot. | |
| 18 | +🟪 WPbot can be powered by <strong>OpenAI ChatGPT</strong>, <strong>Gemini</strong>, <strong>OpenRouter (GPT, Claude, Grok, Cohere, DeepSeek, Mistral, Llama etc.)</strong>, <strong>DialogFlow</strong> etc.. Or simply use the <strong>built-in features</strong> to provide Automated Live Support, Lead Generation, and collect data without <strong>any extra cost</strong>. | |
| 19 | 19 | |
| 20 | -🔥 Feature Drop: AI Actions. Create AI Actions with Prompts. Some examples: Create Interactive Web Agency Quote Request, Lead Qualification, Real Estate Inquiry, Priority Support email, SaaS Demo Booking, E-Commerce Wholesale Inquiry, Legal Case Intake, Healthcare Booking, Event Planning, Auto Dealership, Education Admissions enrollment qualification, Job Assesment and Qualification etc. The possibilities are endless. | |
| 20 | +🚀 Own and Manage this Native WordPress ChatBot directly from your WordPress Dashboard to Help, convert, and sell with a data-driven AI chatbot. | |
| 21 | 21 | |
| 22 | +> 💡 <strong> for Advanced Features [Upgrade to WPBot Pro](https://www.wpbot.pro/) now! | |
| 23 | +> 💡 [Support, Bug Report, Feature Requests](https://www.wpbot.pro/free-support/) | [ChatBot for WordPress](https://www.wpbot.pro/) Demo | |
| 22 | 24 | |
| 23 | -✅ WPbot can be powered by <strong>OpenAI ChatGPT</strong>, <strong>Gemini</strong>, <strong>OpenRouter (GPT, Claude, Grok, Cohere, DeepSeek, Mistral, Llama etc.)</strong>, <strong>DialogFlow</strong> etc. Or simply use the <strong>built-in features</strong> to provide Automated Live Support, Convert Users, and collect data without <strong>any extra cost</strong>. | |
| 25 | +> 💡 Get the [Conversational Forms](https://wordpress.org/plugins/conversational-forms/) chatbot addon for <strong>Lead Generation</strong>. Collect Data from users, <strong>Booking</strong>, Appointments, Scheduling etc. | |
| 24 | 26 | |
| 25 | -> 🔥 <strong> for Advanced Features [Upgrade to WPBot Pro](https://www.wpbot.pro/) now! | |
| 26 | -> 🔥 [Support, Bug Report, Feature Requests](https://wordpress.org/support/plugin/chatbot/) | [ChatBot for WordPress](https://www.wpbot.pro/) Demo | |
| 27 | 27 | |
| 28 | -> 💡 <strong> Do you need a ChatBot solution for Agency?</strong> Answer: [WPBot Pro Master Lifetime](https://www.wpbot.pro/pricing/) deal is for you. White Labelling, 50 sites, Site Activation Control, One time payment - lifetime update, support, and more! | |
| 28 | +> 💡 <strong> Do you need a ChatBot solution for Agency?</strong> Answer: [WPBot Pro Master Lifetime](https://www.wpbot.pro/pricing/) deal is for you. White Labelling, 50 sites, Site Activation Control, One time payment - lifetime update and support, and more! | |
| 29 | 29 | |
| 30 | 30 | > 💡 Support customers on multiple channels with WPBot Pro. Your customers are everywhere. Now your chatbot is too. The WPBot ChatBot Pro versions can also support Messenger ChatBot, Instagram ChatBot, Telegram ChatBot, WhatsApp ChatBot, Zapier, WebHooks, Fluent CRM, Hubspot CRM etc.</strong> |
| 31 | 31 | |
| 32 | -✅ The ChatBot for WordPress WPBot can work both in <strong>Natural Language Processing Mode</strong> and <strong>Button Menu Driven</strong> Mode. WPBot is an AI-powered chatbot for online customer service, to answer user questions about your product or services, and also for Lead Generation and <strong>collecting data</strong> from the users using <strong>conversational forms</strong> addon for WPBot. | |
| 32 | +🟪 The ChatBot for WordPress WPBot can work both in <strong>Natural Language Processing Mode</strong> and <strong>Button Menu Driven</strong> Mode. WPBot also works with <strong>any language</strong> by customizing the texts used by the WPBot from the Dashboard. WPBot is an AI-powered chatbot for online customer service, to answer user questions about your product or services, and also for Lead Generation and <strong>collecting data</strong> from the users using <strong>conversational forms</strong> addon for WPBot. | |
| 33 | 33 | |
| 34 | 34 | Change all the WPBot live chat bot responses and make this work in <strong>any language</strong> with very little effort. <strong>RTL</strong> is supported. Use this handy ChatBot as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs! It is also great as a HelpDesk, Contact Bot, FAQ Bot or feedback bot to increase user conversions and customer leads. |
| 35 | 35 | |
| 36 | -✅ WPBot pro is available with advanced features like <strong>Onsite, and Offsite Retargeting</strong>. Integrated <strong>Live Chat </strong>Support, Messenger ChatBot, Instagram ChatBot, WhatsApp ChatBot, White label chatbot, Chat history logs, analysis, AI Insights, MailChimp, <strong>Zapier, Webhook Integration</strong> and more! | |
| 36 | +🟪 WPBot pro is available with advanced features like <strong>Onsite Retargeting</strong> by showing special offers and coupons. Integrated <strong>Live Chat </strong>Support, Messenger ChatBot, Instagram ChatBot, WhatsApp ChatBot, White label chatbot, Chat history logs, analysis, AI Insights, MailChimp, <strong>Zapier, Webhook Integration</strong> and more! | |
| 37 | 37 | |
| 38 | += How does the ChatBot work? = | |
| 39 | + | |
| 40 | +Please check this article for more info on [how the ChatBot works](https://www.wpbot.pro/how-it-works/). | |
| 41 | + | |
| 42 | += How to train AI with your website data using ChatBot = | |
| 43 | +You can train an OpenAI model for the ChatBot with your data using one of the three methods: RAG vector database embedding, Fine Tuning or GPT Assistant | |
| 44 | + | |
| 45 | += How to reduce AI API cost and save money for your ChatBot = | |
| 46 | +You can <strong>dramatically decrease</strong> the AI API cost by using chatbot for WordPress’s default features (which are free) in combination with paid AI models. | |
| 47 | +Here is a short guideline for [How to reduce AI API cost for your ChatBot](https://wpbot.pro/docs/knowledgebase/how-to-save-money-and-reduce-openai-api-cost-for-your-chatbot/) | |
| 48 | + | |
| 38 | 49 | = AI ChatBot plugin for WordPress websites = |
| 39 | 50 | |
| 40 | 51 | WPBot Free version provides the following ChatBot features: |
| 41 | 52 | |
| @@ -57,19 +68,19 @@ | ||
| 57 | 68 | * Option for users to <strong>Like, Dislike, Share, or Report</strong> ChatBot responses |
| 58 | 69 | |
| 59 | 70 | = What can you do with WPBot ChatBot? = |
| 60 | 71 | |
| 61 | -* Use as scalable, automated live support system and personalized, live chat experiences | |
| 62 | -* Use this chatbot for lead generation with conversational forms | |
| 63 | -* Use this chatbot for scheduling appointments or booking | |
| 64 | -* Use this chatbot for lead generation and qualification | |
| 65 | -* Use as a FAQ chatbot for websites | |
| 66 | -* Use this ChatBot for reducing customer support response time | |
| 67 | -* Multilingual chatbot for international customers (Pro feature) | |
| 68 | -* Lower webpage bounce rate | |
| 69 | -* Longer user time on site | |
| 70 | -* Voice-enabled chatbot for customer service (Pro feature) | |
| 71 | -* Collect information and data from the website users | |
| 72 | + * Use as scalable, automated live support system and personalized, live chat experiences | |
| 73 | + * Use this chatbot for lead generation with conversational forms | |
| 74 | + * Use this chatbot for scheduling appointments or booking | |
| 75 | + * Use this chatbot for lead generation and qualification | |
| 76 | + * Use as a FAQ chatbot for websites | |
| 77 | + * Use this ChatBot for reducing customer support response time | |
| 78 | + * Multilingual chatbot for international customers (Pro feature) | |
| 79 | + * Lower webpage bounce rate | |
| 80 | + * Longer user time on site | |
| 81 | + * Voice-enabled chatbot for customer service (Pro feature) | |
| 82 | + * Collect information and data from the website users | |
| 72 | 83 | |
| 73 | 84 | = Who can benefit from WPBot ChatBot? = |
| 74 | 85 | |
| 75 | 86 | Chatbots can provide valuable benefits to a wide range of businesses by improving customer service, increasing efficiency, and enhancing user engagement. Here are some specific types of businesses that can significantly benefit from implementing chatbots: |
| @@ -131,72 +142,121 @@ | ||
| 131 | 142 | = WPBOT Pro Version = |
| 132 | 143 | |
| 133 | 144 | WPBot Pro version is a multi-language supported chatbot. It is an affordable chatbot services for SMEs to provide multilingual chatbot for international customers. |
| 134 | 145 | |
| 135 | -= WPBot AI ChatBot Pro feature highlights = | |
| 146 | += WPBot Pro feature highlights = | |
| 136 | 147 | |
| 137 | -Turn your website into an autonomous customer service and sales engine. WPBot Pro is a next-generation AI ChatBot plugin for WordPress that orchestrates multiple LLMs—including OpenAI ChatGPT, Claude, Gemini, DeepSeek, and Grok—alongside Google Dialogflow CX. Whether you need a RAG-driven knowledge base to answer customer questions, a visual drag-and-drop conversational form builder to capture leads, or an automated conversion tool to recover abandoned WooCommerce carts, WPBot Pro handles it natively from your dashboard. | |
| 148 | +🟪 <strong>Interactions</strong> | |
| 138 | 149 | |
| 139 | -== Next-Gen Multi-LLM & RAG AI Knowledge Base for Chatbot == | |
| 150 | +* Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong> | |
| 151 | +* Option to show the ChatBot for only Logged in users, and WordPress backend | |
| 152 | +* <strong>Skip</strong> Greetings and <strong>Trigger an Intent</strong> (like a Conversational Form for Custom Greeting Sequence) | |
| 153 | +* Enable <strong>Asking for Phone Number</strong> | |
| 154 | +* <strong>Quick Help for commands</strong> that can be used in-chat | |
| 140 | 155 | |
| 141 | -Advanced Multi-LLM Support: Connect seamlessly to OpenAI ChatGPT, Gemini, or use OpenRouter to access Claude, Grok, DeepSeek, Llama, and Mistral. | |
| 156 | +🟪 <strong>AI & OpenAI ChatGPT, Gemini, OpenRouter etc. Integration</strong> | |
| 157 | +* Integrate with OpenAI so the WPBot can answer any questions | |
| 158 | +* <strong>Train</strong> and Fine Tune OpenAI ChatGPT | |
| 159 | +* <strong>RAG Vector Database embedding</strong> of your website contents | |
| 160 | +* RAG Vector Embed by uploading training data as <strong>PDFs, XMLs, CSV, Sitemap link</strong> | |
| 161 | +* Fine tune with your Website data (pages, posts and custom post types) | |
| 162 | +* GPT Assistant support. Upload ChatBot Generated Website data, <strong>PDFs</strong> or any document to train ChatGPT | |
| 163 | +* Generate and Upload website contents as JSON file to your GPT Assistant for AI training | |
| 164 | +* OpenAI Content Writer and AI Content and Image Generatror | |
| 165 | +* <strong>OpenRouter support (GPT, Claude, Gemini, Grok, Cohere, DeepSeek, Mistral, Llama etc. & Free Credits)</strong> | |
| 166 | +* Supports <strong>OpenAI Agents</strong> | |
| 167 | +* Supports n8n Integration | |
| 142 | 168 | |
| 143 | -RAG Vector Database Embeddings: Train your AI instantly by embedding your live website data, pages, posts, custom post types, or sitemap links into an active vector database. | |
| 169 | +🟪 <strong>DialogFlow Integration</strong> | |
| 144 | 170 | |
| 145 | -Document Data Training: Upload corporate training data, product catalogs, and user manuals directly as PDFs, XMLs, CSVs, or JSON files to build a highly contextual custom GPT Assistant. | |
| 171 | +* Full integration with Google Artificial Intelligence, Machine Learning or <strong>AI Engine DialogFlow</strong> | |
| 172 | +* Supports <strong>DialogFlow ES - Essential</strong> and <strong>DialogFlow CX</strong> | |
| 173 | +* Use DialogFlow CX as <strong>visual workflow builder</strong> to create conversations that are easier to design, <strong>enhance</strong>, and maintain. | |
| 146 | 174 | |
| 147 | -== Interactive Conversational Forms & Lead Capture through Chatbot == | |
| 175 | +🟪 <strong>Customization Options</strong> | |
| 148 | 176 | |
| 149 | -Drag-and-Drop Form Builder: Extend your chat's start menu with a visual form workspace. Build dynamic contact intake, job applications, feedback surveys, and interactive calculators. | |
| 177 | +* Enable <strong>Extended Home</strong> Interface to present different interactive options to users | |
| 178 | +* Comprehensive <strong>Customization</strong> options to match your brand | |
| 179 | +* Option to <strong>Auto Open WPBot Window for First Time</strong> Page Load | |
| 180 | +* Option to Keep <strong>ChatBot window open</strong> when browsing | |
| 150 | 181 | |
| 151 | -Conditional Logic Pathways: Design menu-driven, branches-based conditional conversation tracks that replace old-school, static contact forms. | |
| 182 | +🟪 <strong>User Conversions & Retargeting</strong> | |
| 152 | 183 | |
| 153 | -Google Calendar Scheduling: Allow site visitors to book real-time appointments, consultations, and reservations directly inside the chat interface via Google Calendar. | |
| 184 | +* Increase customer conversion rate with <strong>Onsite</strong> and <strong>Offsite retargeting and remarketing</strong> | |
| 185 | +* Show <strong>retargeting</strong> messages for customers on <strong>Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.</strong> | |
| 186 | +* Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong> | |
| 187 | +* Out of focus <strong>Browser tab flashing</strong> with custom message | |
| 188 | +* <strong>Offsite Retargeting</strong> and <strong>Abandoned Cart Recovey</strong> for Woocommerce Users | |
| 154 | 189 | |
| 155 | -Instant Marketing Webhooks: Stream captured lead data, email lists, and customer phone numbers straight to any CRM or automated email application. | |
| 190 | +🟪 <strong>Interactive, Conversational Forms</strong> | |
| 191 | +Extend the Start Menu with the <strong>powerful Conversational Forms</strong>. It is a visual,<strong> drag and drop</strong> form builder. You can create: | |
| 156 | 192 | |
| 157 | -== High-ROI WooCommerce Sales & Cart Recovery == | |
| 193 | +* Conditional <strong>Menu Driven Conversations</strong> | |
| 194 | +* Standard Contact Forms | |
| 195 | +* Job <strong>Application Forms</strong> | |
| 196 | +* <strong>Lead Capture</strong> Forms | |
| 197 | +* Various types of <strong>Calculators</strong> | |
| 198 | +* Feedback <strong>Survey</strong> Forms etc. | |
| 158 | 199 | |
| 159 | -Conversational E-Commerce: Integrate directly with your WooCommerce store to display product catalogs, featured items, flash sales, and active shipping order statuses in-chat. | |
| 200 | +🟪 Conversational forms pro Supports <strong>Google Calender integration</strong> inside your ChatBot | |
| 160 | 201 | |
| 161 | -In-Widget Cart Conversions: Empower shoppers to search for items, view product details, and add products to their shopping cart without leaving the chat window. | |
| 202 | +🟪 <strong>Language Support</strong> | |
| 162 | 203 | |
| 163 | -Offsite Abandoned Cart Recovery: Deploy automated tracking scripts to recapture lost revenue from shoppers who abandon checkout sessions on your site. | |
| 204 | +* Works with <strong>any language</strong> | |
| 205 | +* Add <strong>multiple variations</strong> of <strong>WPBot responses</strong> for each node. They will be used randomly and give an appearance of more human like responses. | |
| 206 | +* <strong>RTL support</strong> | |
| 207 | +* <strong>Multi Language support. Multilingual chatbot for international customers </strong> | |
| 164 | 208 | |
| 165 | -== Onsite Behavioral Retargeting with ChatBot == | |
| 209 | +🟪 <strong>Embedding/Inserting ChatBot on Page Features</strong> | |
| 166 | 210 | |
| 167 | -Exit Intent & Scroll Triggers: Deploy behavioral marketing popups and custom chat messages when a user triggers exit intent, scrolls a specific percentage, or lingers on a page. | |
| 211 | +* Install once and use on unlimited cross websites. <strong>JavaScript Embed code to use the ChatBot</strong> on any other websites including static HTML website | |
| 212 | +* <strong> Widget Shortcode</strong> to show or insert the ChatBot on a page or post instead of Floating icon | |
| 213 | +* Shortcode for <strong>Click to Chat</strong> Button with the possibility to <strong>Trigger Specific Intent</strong> (<strong>forms</strong> etc.) on a page or post | |
| 168 | 214 | |
| 169 | -Browser Tab Flashing: Recapture lost attention by flashing custom dynamic text strings in the visitor's browser tab when they click away from your website. | |
| 215 | +🟪 <strong>Misc. Features</strong> | |
| 170 | 216 | |
| 171 | -Extended UI Controls: Personalize extended home layouts, force the chat window to stay sticky during site browsing, or set the bot window to auto-open on first page load. | |
| 217 | +* <strong>Persistent chat history</strong> over user session on website | |
| 218 | +* Option to <strong>Disable persistent chat history</strong> (Chat history is reset on every page) | |
| 219 | +* <strong>GDPR compliance</strong> (message with link to Privacy page) | |
| 172 | 220 | |
| 173 | -== Omnichannel Engagement & Live Chat Escalation == | |
| 221 | +🟪 <strong>Chat Histories, Analytics, and AI Insights</strong> | |
| 174 | 222 | |
| 175 | -Social Media Omnichannel Hub: Route, automate, and control incoming customer messages across Facebook Pages, Instagram, Messenger, WhatsApp, and Telegram profiles. | |
| 223 | +* Stay on top of your ChatBot Performances and Improve continuously | |
| 224 | +* Save complete Chat Histories, Export as CSV, Forward specific chat to any email | |
| 225 | +* Detailed analytics, including reports of liked/disliked responses | |
| 226 | +* AI Insight - uses AI to analyze customer interactions and emails you a daily digest so you can keep track of the interactions and improve the chatbot responses | |
| 176 | 227 | |
| 177 | -Hybrid Human Escalation: Give users a clear pathway to transition from AI automation to a live human operator, handling responses via Slack or your WordPress dashboard. | |
| 228 | +🟪 <strong>Omni Channel ChatBot - Facebook Pages, Instagram, Messenger, WhatsApp, and Telegram </strong> | |
| 229 | +* Connect your ChatBot to your social media profiles and pages to provide automated customer support and increase engagement on your pages. | |
| 178 | 230 | |
| 179 | -== Voice-Enabled Conversational Tech for Chatbot == | |
| 231 | +🟪 <strong>Live human chat support </strong> | |
| 232 | +* Allow users to escalate to Live Human chat support | |
| 233 | +* Provide Live support through Slack or WordPress dashboard | |
| 180 | 234 | |
| 181 | -Bi-Directional Voice Dictation: Provide hands-free accessibility by allowing customers to send spoken voice notes or dictate text, receiving audible, spoken responses back. | |
| 235 | +🟪 <strong>Woocommerce Support</strong> | |
| 236 | +* Strong integration with Woocommerce products. Display product catelog, products on sale, featured products, order status, and more inside the ChatBot. Users can add products to cart from the ChatBot window. | |
| 237 | +* <strong>Offsite Retargeting</strong> and <strong>Abandoned Cart Recovey</strong> for Woocommerce Users | |
| 182 | 238 | |
| 183 | -== ChatBot for Agencies - White Labeling & Deployment == | |
| 239 | +🟪 <strong>White Label ChatBot</strong> | |
| 240 | +* White label your chatbot and use their own branding in the backend. Best ChatBot solution for agencies to implement on customer websites | |
| 184 | 241 | |
| 185 | -Unlimited Cross-Site Embeds: Install the plugin once and use standard JavaScript embed codes to inject your configured chatbot onto static HTML or external platforms. | |
| 242 | +🟪 <strong>WebHook Integration with Forms</strong> | |
| 243 | +* Connect your Conversational forms to virtually any CRM or Mailing List. Also, supports Zapier. Best chatbot solution for lead generation | |
| 186 | 244 | |
| 187 | -White-Label Agency Dashboard: Completely rebrand the backend administration menus and plugin identity to offer a premium, managed chat asset to your clients. | |
| 245 | +🟪 <strong>Voice Message ChatBot</strong> | |
| 246 | +* Allow users to send you a voice message | |
| 188 | 247 | |
| 189 | -Granular Session Logging: Control persistent user chat histories over single sessions, reset chat trees on page refresh, and access complete GDPR-compliant privacy data configurations. | |
| 248 | +🟪 <strong>Voice Enabled ChatBot</strong> | |
| 249 | +* Option to enable voice for your ChatBot. Users can voice dictate and get answers in spoken voices. Works with almost any languages. | |
| 190 | 250 | |
| 191 | -== Deep Analytics & AI Interaction Insights == | |
| 251 | +🟪 <strong>AI Powered Support Ticket System</strong> | |
| 252 | +* Modern AI powered, feature rich support ticket system includes all the features you need to provide prompt and efficient customer support | |
| 192 | 253 | |
| 193 | -Daily AI Summary Digests: Receive regular automated email summaries analyzing client behaviors and interactions to quickly identify flaws in your responses. | |
| 194 | 254 | |
| 195 | -Conversion Analytics: Access visual analytical charts mapping successful actions, user trends, and comprehensive feedback logs reporting liked or disliked chat interactions. | |
| 255 | +> ++ Download [Free WPBot](https://github.com/qcloud/chatbot) from GITHUB | |
| 196 | 256 | |
| 257 | +> ++ [View WPBot in Action](https://www.wpbot.pro/) | |
| 197 | 258 | |
| 198 | -> ++ Download [Free WPBot](https://github.com/qcloud/chatbot) from GITHUB | |
| 199 | 259 | > ++ Upgrade to [WPBot Pro Now!](https://www.wpbot.pro/) |
| 200 | 260 | |
| 201 | 261 | == Installation == |
| 202 | 262 | |
| @@ -205,9 +265,9 @@ | ||
| 205 | 265 | 4. You are done. |
| 206 | 266 | |
| 207 | 267 | == Frequently Asked Questions == |
| 208 | 268 | |
| 209 | -= I have a Web Design Agency. What is a good ChatBot solution for Agencies? = | |
| 269 | += I have a Web Design Agency. What is a good ChatBot solution for Agencies? | |
| 210 | 270 | [WPBot pro Master Lifetime](https://www.wpbot.pro/pricing/) deal is a great solution if you want to give ChatBot services to your customers. You can create both text responses based chatbot or button driven guided conversations, conversational forms, web hooks, Facebook messenger chatbot, Instagram chatbot, all the latest AI technologies and more. Install it on up to 50 WordPress sites, Lifetime deal for the best price and no renewal needed. Best of all, you can white label it and manage your active sites from your account. Check it out. |
| 211 | 271 | |
| 212 | 272 | = Does the ChatBot support OpenAI ChatGPT? = |
| 213 | 273 | OpenAI is now supported with all WPBot WPBot packages. For advanced OpenAI features like fine tuning and GPT Assistants you need the WPBot pro Professional and Master licenses. |
| @@ -212,29 +272,21 @@ | ||
| 212 | 272 | = Does the ChatBot support OpenAI ChatGPT? = |
| 213 | 273 | OpenAI is now supported with all WPBot WPBot packages. For advanced OpenAI features like fine tuning and GPT Assistants you need the WPBot pro Professional and Master licenses. |
| 214 | 274 | |
| 215 | 275 | = How to train AI with your website data using ChatBot = |
| 216 | -You can train an OpenAI model with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or RAG vector database. We suggest using RAG vector database. | |
| 276 | +You can train an OpenAI model with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or GPT Assistant | |
| 217 | 277 | |
| 278 | +We suggest using GPT Assistant as this is easier, quicker, and more flexible. Our ChatBot for WordPress WPBot allows you to easily generate a JSON file containing all your website data that you can upload to your GPT Assistant. Here is the step by step process guideline for [How to train AI with your website data using WPBot ChatBot](https://wpbot.pro/docs/knowledgebase/how-to-train-ai-with-your-website-data-using-chatbot/) | |
| 279 | + | |
| 218 | 280 | = How to save money and reduce OpenAI API cost for your ChatBot = |
| 219 | 281 | You can <strong>dramatically decrease</strong> the OpenAI API cost by using chatbot for WordPress’s default features (which are free) in combination with OpenAI. |
| 220 | 282 | Here is a short guideline for [How to reduce OpenAI API cost for your ChatBot](https://wpbot.pro/docs/knowledgebase/how-to-save-money-and-reduce-openai-api-cost-for-your-chatbot/) |
| 221 | 283 | |
| 222 | -= How do I connect OpenAI ChatGPT to a WordPress website? = | |
| 223 | -You can connect OpenAI ChatGPT to your WordPress website instantly using WPBot Pro. Navigate to the plugin settings backend, paste your OpenAI API key or OpenRouter credentials, and select your preferred LLM model (such as GPT-4o, Claude 3.5 Sonnet, or DeepSeek-V3). The chatbot will immediately start answering visitor questions based on your global settings. | |
| 284 | += Getting Started with OpenAI = | |
| 285 | +Once you add the OpenAI API key, the WPBot should already start working for generic questions. Open a new browser window in Incognito mode and test by asking "What is the capital of Japan?" | |
| 224 | 286 | |
| 225 | -= Can I train a WordPress AI chatbot using my site's pages, sitemaps, and PDFs? = | |
| 226 | -Yes. WPBot Pro features a robust built-in RAG (Retrieval-Augmented Generation) Vector Database engine. You can train the AI by crawling your live sitemap links, syncing custom post types, or uploading external knowledge bases via PDFs, XMLs, CSVs, and JSON files. This creates a fully tailored custom GPT Assistant that only answers questions using your business data. | |
| 287 | +Please make sure DialogFlow is Disabled if you want OpenAI to work with the WPBot. | |
| 227 | 288 | |
| 228 | -= What is the best WooCommerce chatbot plugin for abandoned cart recovery? = | |
| 229 | -WPBot Pro is widely regarded as a premier WooCommerce chatbot plugin for revenue recovery. It features smart behavioral triggers that deploy targeted marketing messages based on user exit intent, page scroll depth, or inactive browser tabs. It also provides offsite remarketing tools to help recapture customers who abandoned checkout forms mid-session. | |
| 230 | - | |
| 231 | -= How do I build a conversational multi-step form in WordPress without coding? = | |
| 232 | -WPBot Pro includes a native, visual drag-and-drop conversational form builder. Instead of using traditional static contact forms, you can design multi-step interactive chat menus featuring conditional logic pathways. This allows you to build custom lead capture systems, feedback surveys, job applications, cost calculators, and live Google Calendar booking systems directly within the chat widget interface. | |
| 233 | - | |
| 234 | -= Can an AI chatbot escalate website support queries to a live agent via Slack? = | |
| 235 | -Yes. WPBot Pro provides a hybrid automation framework that bridges AI customer support with live human operators. When a user requests human assistance, the bot can pause its autonomous LLM interactions and escalate the issue seamlessly to live support agents monitoring the communication channels inside Slack or the native WordPress dashboard interface. | |
| 236 | - | |
| 237 | 289 | = OpenAI not working. WPBot Keeps loading = |
| 238 | 290 | If OpenAI is not responding back and the bot is just loading, then likely you hit your OpenAI API usage limit or need to add credit. Please <strong><pre-purchase credit</strong> to use OpenAI API and increase the Usage limit. You can add credits to your API account from here: https://platform.openai.com/account/billing |
| 239 | 291 | |
| 240 | 292 | = How to get an OpenAI API Key for the WPBot? = |
| @@ -251,24 +303,43 @@ | ||
| 251 | 303 | |
| 252 | 304 | = I am not getting emails from the WPBot = |
| 253 | 305 | The WPBot WPBot uses the WordPress' default email function. If you are not getting emails from the WPBot's email feature, it is likely that no emails are getting through from your WordPress site or they are ending up in the Spam box. Try using an SMTP mailer plugin. Also, try changing the to and from email addresses in the WPBot's general settings area. |
| 254 | 306 | |
| 307 | += I cannot connect the WPBot to DialogFlow = | |
| 308 | +Please Follow the steps in this tutorial correctly: https://www.wpbot.pro/dialogflow-integration/ | |
| 309 | + | |
| 310 | += Simple text responses are not working or getting an error = | |
| 311 | +WPBot requires mysql version 5.6+ for the simple text responses to work. If your server has a version below that, you might see some PHP error or the Simple Text Responses will not work at all. Please request your hosting support to update the mysql version on your server. | |
| 312 | + | |
| 255 | 313 | = I changed language or some other settings but do not see them when testing = |
| 256 | 314 | Please clear the browser cache and <strong>cookies</strong> to see any change you have made. Alternatively, you can open a fresh browser window in incognito mode (Ctrl+Shift+N in chrome) to test your changes. Also, you may need to purge any cache plugin and CDN caching. |
| 257 | 315 | |
| 316 | += The WPBot is NOT working in the front end. = | |
| 317 | +The most common reason for this is if the theme is coded incorrectly and jQuery is loaded from external source. jQuery is included with WordPress core and according to WordPress standard, jQuery must be included using wp_enqueue_script. https://developer.wordpress.org/reference/functions/wp_enqueue_script/ . Please make sure if that is the case in your theme. | |
| 318 | + | |
| 258 | 319 | Please contact us if you need [further help](https://www.wpbot.pro/free-support/). We take all user feedback sriously. |
| 259 | 320 | |
| 321 | += The WPBot is stuck on typing or loading = | |
| 322 | +This usually happens if you enabled DialogFlow but did not complete the set up. | |
| 323 | + | |
| 260 | 324 | = How do I add new conversations to the WPBot? = |
| 261 | 325 | You can use WPBot to both answer user questions and collect information from the users. |
| 262 | 326 | To create answers to user questions you can use: |
| 263 | -Simple Text Responses (built-in), FAQ(built-in), Site search(built-in), Product search(built-in Pro feature), DialogFlow(3rd Party) or LLMs like OpenAI, Gemini, OpenRouter etc.(3rd Party) | |
| 327 | +Simple Text Responses (built-in), FAQ(built-in), Site search(built-in), Product search(built-in Pro feature), DialogFlow(3rd Party) or OpenAI(3rd Party) | |
| 264 | 328 | To collect information from your users you can use: |
| 265 | 329 | Conversational forms(built-in), Mail us(built-in), Call me back(built-in), Collect feedback features(built-in) |
| 266 | 330 | The built-in features are all free. |
| 267 | 331 | |
| 332 | += How do I add Line Breaks? = | |
| 333 | +Please use the br html tag for line breaks. | |
| 268 | 334 | |
| 335 | += Are HTML tags supported? = | |
| 336 | +Yes, common HTML tags link link href, strong, br etc. are supported. | |
| 269 | 337 | |
| 338 | += Does the WPBot support images, GIFs, Videos = | |
| 339 | +Images, GIFs and Youtube Videos are supprted in the pro version. Pro version also includes a handy giphy floating search for easy embed in the language center. | |
| 270 | 340 | |
| 341 | + | |
| 271 | 342 | == Screenshots == |
| 272 | 343 | 1. WordPress Chatbot hard at work |
| 273 | 344 | 2. WPBot window Template 1 |
| 274 | 345 | 3. WPBot window Template 2 |
| @@ -283,114 +354,8 @@ | ||
| 283 | 354 | 12. WPBot Simple Text Responses |
| 284 | 355 | 13. WPBot Conversational Form Builder |
| 285 | 356 | |
| 286 | 357 | == Changelog == |
| 287 | - | |
| 288 | -= 8.7.2 = | |
| 289 | -# Introducing AI Actions | |
| 290 | - | |
| 291 | -= 8.7.1 = | |
| 292 | -# Fixed STR Add new button | |
| 293 | - | |
| 294 | -= 8.7.0 = | |
| 295 | -# Updated ob_implicit_flush() argument from 1 to true for PHP 8+ compatibility. | |
| 296 | -# Fixed Chat window height issue | |
| 297 | - | |
| 298 | -= 8.6.9 = | |
| 299 | -# AI Action coming soon | |
| 300 | -# Menu ordering updated | |
| 301 | - | |
| 302 | -= 8.6.8 = | |
| 303 | -# Skip Greetings and Trigger an Intent | |
| 304 | - | |
| 305 | -= 8.6.7 = | |
| 306 | -# Fixed some CSS issues | |
| 307 | - | |
| 308 | -= 8.6.6 = | |
| 309 | -# Improves security | |
| 310 | -# Improved UI | |
| 311 | - | |
| 312 | -= 8.6.5 = | |
| 313 | -# Responsive Width and Height issue Fixed | |
| 314 | - | |
| 315 | -= 8.6.4 = | |
| 316 | -# Bot Sessions UI Updates | |
| 317 | - | |
| 318 | -= 8.6.2 = | |
| 319 | -# AI Wizard skip alart box removed | |
| 320 | -# Ragg for DB table demo update | |
| 321 | - | |
| 322 | -= 8.6.1 = | |
| 323 | -# Fixed the email greeting enable issue | |
| 324 | -# changed default FAQ | |
| 325 | -# changed session actions button label | |
| 326 | - | |
| 327 | -= 8.6.0 = | |
| 328 | -# Major Admin UI update | |
| 329 | -# Improved security | |
| 330 | - | |
| 331 | -= 8.5.9 = | |
| 332 | -# UI update for chatwindow | |
| 333 | -# email greetings option added | |
| 334 | -# user data option added | |
| 335 | -# start menu default item added | |
| 336 | - | |
| 337 | -= 8.5.8 = | |
| 338 | -# Fixed "AI Settings" issue | |
| 339 | -# Fixed RTL issue | |
| 340 | - | |
| 341 | -= 8.5.7 = | |
| 342 | -# Fixed prompt save issue | |
| 343 | -# Improved security | |
| 344 | - | |
| 345 | - | |
| 346 | -= 8.5.6 = | |
| 347 | -# back to start menu disable issue fix | |
| 348 | -# css issue fixed on wpbot paragraph | |
| 349 | - | |
| 350 | -= 8.5.5 = | |
| 351 | -# More system prompts | |
| 352 | -# Improved security | |
| 353 | - | |
| 354 | -= 8.5.4 = | |
| 355 | -# Added Options for Default System Command for OpenAI | |
| 356 | -# Added options for Post Meta Data Settings in RAG | |
| 357 | - | |
| 358 | -= 8.5.3 = | |
| 359 | -# AI Settings updated | |
| 360 | - | |
| 361 | -= 8.5.2 = | |
| 362 | -# Improved Security | |
| 363 | - | |
| 364 | -= 8.5.0 = | |
| 365 | -# Improved Security | |
| 366 | - | |
| 367 | -= 8.4.9 = | |
| 368 | -# Added Chat sessions and histories | |
| 369 | -# added Automator support | |
| 370 | -# chat session added | |
| 371 | - | |
| 372 | -= 8.4.8 = | |
| 373 | -# language file update for hello translate issue | |
| 374 | - | |
| 375 | -= 8.4.7 = | |
| 376 | -# Fixed conflict with Pro | |
| 377 | - | |
| 378 | -= 8.4.6 = | |
| 379 | -# Added API key links | |
| 380 | - | |
| 381 | -= 8.4.4 = | |
| 382 | -# UI Update | |
| 383 | - | |
| 384 | -= 8.4.3 = | |
| 385 | -# Improved code quality | |
| 386 | -# Fixed some responsive issues | |
| 387 | - | |
| 388 | -= 8.4.2 = | |
| 389 | -# UI Update | |
| 390 | - | |
| 391 | -= 8.3.9 = | |
| 392 | -# "AI Wizard" Feature design update | |
| 393 | 358 | |
| 394 | 359 | = 8.3.8 = |
| 395 | 360 | # Improved security |
| 396 | 361 | |
