WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services / 8.7.7

WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services v8.7.7

chatbot / js / qcld-wp-chatbot-plugin.js

qcld-wp-chatbot-plugin.js in WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services 8.7.7, at js/qcld-wp-chatbot-plugin.js

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1	/*
2	* Project: wpwBot jQuery Plugin
3	* Description: wpwBot AI based Chatting functionality are handled .
4	* Author: QuantumCloud
5	* Version: 1.0
6	*/
7	var wpwKits;
8	(function($) {
9	/*
10	* Global variable as object will beused to handle
11	* wpwbot chatting initialize, tree change transfer,
12	* changing tree steps and cookies etc.
13	*/
14	var globalwpw={
15	initialize:0,
16	settings:{},
17	wildCard:0,
18	wildcards:'',
19	wildcardsHelp:['start','support','reset', 'search', 'email'],
20	productStep:'asking',
21	orderStep:'welcome',
22	supportStep:'welcome',
23	formStep: 'welcome',
24	formfieldid:'',
25	formid:'',
26	formentry:0,
27	hasNameCookie:$.cookie("shopper"),
28	shopperUserName:'',
29	shopperEmail:'',
30	shopperMessage:'',
31	emptymsghandler:0,
32	repeatQueryEmpty:'',
33	wpwIsWorking:0,
34	ai_step:0,
35	df_status_lock:0,
36	counter:0
37	};
38	/*
39	* wpwbot welcome section coverd
40	* greeting for new and already visited shopper
41	* based the memory after asking thier name.
42	*/
43	var wpwWelcome={
44	greeting:function () {
45	//generating unique session id.
46	if(!localStorage.getItem('botsessionid')){
47	var number = Math.random() // 0.9394456857981651
48	number.toString(36); // '0.xtis06h6'
49	var id = number.toString(36).substr(2); // 'xtis06h6'
50	localStorage.setItem('botsessionid', id);
51	}
52	// console.log(globalwpw.settings.obj.skip_wp_greetings=='1')
53	if((globalwpw.settings.obj.skip_wp_greetings=='1') \|\| (globalwpw.settings.obj.skip_greetings_and_menu =='1') ){
54	}else{
55	//Very begining greeting.
56	if(globalwpw.settings.obj.re_target_handler==0){
57	var botJoinMsg="<strong>"+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+" </strong> "+wpwKits.randomMsg(globalwpw.settings.obj.agent_join);
58	wpwMsg.single(botJoinMsg);
59	}
60	//Showing greeting for name in cookie or fresh shopper.
61	setTimeout(function(){
62	var firstMsg=wpwKits.randomMsg(globalwpw.settings.obj.hi_there)+' '+wpwKits.randomMsg(globalwpw.settings.obj.welcome)+" <strong>"+globalwpw.settings.obj.host+"!</strong> ";
63	var secondMsg=wpwKits.randomMsg(globalwpw.settings.obj.asking_name);
64	wpwMsg.double(firstMsg,secondMsg);
65	}, globalwpw.settings.preLoadingTime*2);
66	}
67
68	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
69	if(globalwpw.settings.obj.skip_greetings_and_menu != 0){
70	wpwMsg.single(serviceOffer);
71	}
72	if( ( globalwpw.settings.obj.show_menu_after_greetings!=0 ) && ( globalwpw.wildcards !='' ) ){
73	wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards);
74	} if( ( globalwpw.settings.obj.skip_wp_greetings !=0 ) && ( globalwpw.wildcards !='' ) ){
75	wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards);
76	} else{
77	//wpwMsg.single(serviceOffer);
78	}
79	}
80	};
81	function qcldPushAiContext(role, content) {
82	if (typeof globalwpw === 'undefined') return;
83	if (typeof globalwpw.aiContext === 'undefined') {
84	globalwpw.aiContext = [];
85	}
86	if (!content) return;
87
88	var cleanContent = content;
89	if (role === 'assistant') {
90	cleanContent = cleanContent.replace(/<[^>]*>?/gm, '').trim();
91	} else if (role === 'user') {
92	var lower = content.toLowerCase().trim();
93	var titles = (typeof qcld_chatbot_obj !== 'undefined' && qcld_chatbot_obj.ai_form_titles) ? qcld_chatbot_obj.ai_form_titles : ((typeof wp_chatbot_obj !== 'undefined' && wp_chatbot_obj.ai_form_titles) ? wp_chatbot_obj.ai_form_titles : []);
94	if (titles && titles.length) {
95	for (var t = 0; t < titles.length; t++) {
96	var title = titles[t];
97	if (lower === title \|\| lower.indexOf(title) !== -1 \|\| title.indexOf(lower) !== -1) {
98	globalwpw.active_ai_action = title;
99	globalwpw.qcld_ai_form_persisted_state = true;
100	break;
101	}
102	}
103	}
104	}
105
106	globalwpw.aiContext.push({role: role, content: cleanContent});
107	if (globalwpw.aiContext.length > 30) {
108	globalwpw.aiContext.shift();
109	}
110	}
111
112	function qcldIsAiFormInProgress() {
113	if (typeof globalwpw !== 'undefined' && (globalwpw.active_ai_action \|\| globalwpw.qcld_ai_form_persisted_state)) {
114	return true;
115	}
116	var titles = (typeof qcld_chatbot_obj !== 'undefined' && qcld_chatbot_obj.ai_form_titles) ? qcld_chatbot_obj.ai_form_titles : ((typeof wp_chatbot_obj !== 'undefined' && wp_chatbot_obj.ai_form_titles) ? wp_chatbot_obj.ai_form_titles : []);
117	if (!titles \|\| !titles.length \|\| typeof globalwpw === 'undefined' \|\| !globalwpw.aiContext) {
118	return false;
119	}
120
121	var hasFormTrigger = false;
122	for (var i = 0; i < globalwpw.aiContext.length; i++) {
123	var msg = globalwpw.aiContext[i];
124	if (msg.role === 'user') {
125	var content = (msg.content \|\| '').toLowerCase().trim();
126	for (var t = 0; t < titles.length; t++) {
127	var title = titles[t];
128	if (content === title \|\| content.indexOf(title) !== -1 \|\| title.indexOf(content) !== -1) {
129	hasFormTrigger = true;
130	globalwpw.active_ai_action = title;
131	}
132	}
133	}
134	if (msg.role === 'assistant') {
135	var assistantContent = (msg.content \|\| '').toLowerCase();
136	if (msg.content && (msg.content.indexOf('__AI_FORM_DATA__') !== -1 \|\| msg.content.indexOf('ai-form-summary-card') !== -1 \|\| assistantContent.indexOf('thank you for providing the information') !== -1 \|\| assistantContent.indexOf('successfully submitted') !== -1)) {
137	hasFormTrigger = false;
138	globalwpw.active_ai_action = '';
139	}
140	}
141	}
142
143	return hasFormTrigger \|\| !!(globalwpw.active_ai_action);
144	}
145	//Append the message to the message container based on the requirement.
146	var wpwMsg={
147	oncommand_filter:function(msg){
148	var str = msg;
149	if(typeof(str) === 'string'){
150	str = str.replace(/on[a-zA-Z]+\s*=/g, "");
151	str = str.replace(/__AI_FORM_IN_PROGRESS__/g, "");
152
153	// Matches __AI_FORM_DATA__{...}__AI_FORM_DATA_END__ or html-wrapped variations (e.g. from Markdown Parsedown)
154	var formRegex = /(?:<[^>]+>)\s(?:__\|<strong>\|<b>)?AI_FORM_DATA(?:__\|<\/strong>\|<\/b>)?[\s\S]?(?:__\|<strong>\|<b>)?AI_FORM_DATA_END(?:__\|<\/strong>\|<\/b>)?\s(?:<\/[^>]+>)*/gi;
155
156	if (formRegex.test(str)) {
157	str = str.replace(formRegex, function(match) {
158	try {
159	var jsonMatch = match.match(/\{[\s\S]*\}/);
160	if (jsonMatch) {
161	var jsonStr = jsonMatch[0];
162	var data = JSON.parse(jsonStr.trim());
163
164	// Save form entry via AJAX
165	var postData = {
166	'action': 'qcld_save_ai_form',
167	'data': jsonStr,
168	'nonce': (typeof qcld_chatbot_obj !== 'undefined' ? qcld_chatbot_obj.nonce : '')
169	};
170	var ajaxUrl = (typeof qcld_chatbot_obj !== 'undefined' && qcld_chatbot_obj.ajax_url) ? qcld_chatbot_obj.ajax_url : (typeof wpbot_ajax !== 'undefined' ? wpbot_ajax.ajax_url : (typeof ajaxurl !== 'undefined' ? ajaxurl : ''));
171	if (ajaxUrl) {
172	jQuery.post(ajaxUrl, postData);
173	}
174
175	if (typeof globalwpw !== 'undefined') {
176	globalwpw.aiContext = [];
177	globalwpw.active_ai_action = '';
178	globalwpw.qcld_ai_form_persisted_state = false;
179	}
180
181	var html = '<div class="ai-form-summary-card" style="background: #f4f6f9; border-left: 4px solid #0073aa; padding: 12px 14px; margin: 10px 0; border-radius: 4px; font-size: 13px; line-height: 1.5; color: #333;">';
182	if (data.form_title) {
183	html += '<div style="font-weight: 600; color: #0073aa; margin-bottom: 8px; text-transform: capitalize; font-size: 14px;">' + data.form_title + '</div>';
184	}
185	if (data.data && typeof data.data === 'object') {
186	html += '<table style="width: 100%; border-collapse: collapse; margin-top: 4px;">';
187	for (var key in data.data) {
188	if (data.data.hasOwnProperty(key)) {
189	var cleanKey = key.replace(/[-_]/g, ' ');
190	html += '<tr><td style="padding: 3px 6px 3px 0; color: #555; font-weight: 600; width: 42%; vertical-align: top;">' + cleanKey + ':</td><td style="padding: 3px 0; color: #222; vertical-align: top;">' + data.data[key] + '</td></tr>';
191	}
192	}
193	html += '</table>';
194	}
195	html += '</div>';
196	return html;
197	}
198	} catch(e) {
199	console.error('AI Form parse error:', e);
200	}
201	return '';
202	});
203	}
204	}
205	return str;
206	},
207	open_new_tab: function(msg){
208	if(wp_chatbot_obj.open_links_newtab == '1'){
209	var temp = document.createElement('div');
210	temp.innerHTML = msg;
211	let links = temp.querySelectorAll('a');
212	links.forEach(link => {
213	link.setAttribute('target', '_blank');
214	});
215	let temps = temp.innerHTML;
216	return temps;
217	}else{
218	return msg;
219	}
220	},
221	single_openai:function (msg) {
222	msg = wpwMsg.open_new_tab(msg);
223	globalwpw.wpwIsWorking=1;
224	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
225	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
226	}
227
228	//Scroll to the last message
229	wpwKits.scrollTo();
230	setTimeout(function(){
231	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').text( msg );
232	//If has youtube link then show video
233	wpwKits.videohandler();
234	//scroll to the last message
235	wpwKits.scrollTo();
236	//Enable the editor
237	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
238	//keeping in history
239	wpwKits.wpwHistorySave();
240
241	}, globalwpw.settings.preLoadingTime);
242	},
243	single:function (msg) {
244	msg = wpwMsg.open_new_tab(msg);
245	globalwpw.wpwIsWorking=1;
246	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
247	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
248	}
249	//Scroll to the last message
250	wpwKits.scrollTo();
251	oncommand_filter = wpwMsg.oncommand_filter(msg);
252
253	setTimeout(function(){
254	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html( '<div class="wp-chatbot-textanimation">' + oncommand_filter + '</div>');
255	//If has youtube link then show video
256	wpwKits.videohandler();
257	//scroll to the last message
258	wpwKits.scrollTo();
259	//Enable the editor
260	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
261	//keeping in history
262	wpwKits.wpwHistorySave();
263	}, globalwpw.settings.preLoadingTime);
264	},
265	single_nobg:function (msg) {
266	msg = wpwMsg.open_new_tab(msg);
267	globalwpw.wpwIsWorking=1;
268	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
269	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
270	}
271	//Scroll to the last message
272	oncommand_filter = wpwMsg.oncommand_filter(msg);
273	wpwKits.scrollTo();
274	setTimeout(function(){
275	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html( '<div class="wp-chatbot-textanimation">' + oncommand_filter + '</div>');
276	//scroll to the last message
277	wpwKits.scrollTo();
278	//Enable the editor
279	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
280	//Keeping the chat history in localStorage
281	wpwKits.wpwHistorySave();
282	// disabled editor
283	// wpwKits.disableEditor('Please choose an option.');
284	}, globalwpw.settings.preLoadingTime);
285	},
286	double:function (fristMsg,secondMsg) {
287	fristMsg = wpwMsg.open_new_tab(fristMsg);
288	secondMsg = wpwMsg.open_new_tab(secondMsg);
289	globalwpw.wpwIsWorking=1;
290	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
291	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
292	}
293	oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg);
294	oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg);
295	//Scroll to the last message
296	wpwKits.scrollTo();
297	setTimeout(function(){
298	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('<div class="wp-chatbot-textanimation">' + oncommand_fristMsg_filter + '</div>');
299	//Second Message with interval
300	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
301	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
302	}
303	//Scroll to the last message
304	wpwKits.scrollTo();
305	setTimeout(function(){
306	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('<div class="wp-chatbot-textanimation">' + oncommand_secondMsg_filter + '</div>');
307	//Scroll to the last message
308	wpwKits.scrollTo();
309	//Enable the editor
310	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
311	//keeping in history
312	wpwKits.wpwHistorySave();
313	}, globalwpw.settings.preLoadingTime*2);
314	}, globalwpw.settings.preLoadingTime);
315	},
316	double_nobg:function (fristMsg,secondMsg) {
317	fristMsg = wpwMsg.open_new_tab(fristMsg);
318	secondMsg = wpwMsg.open_new_tab(secondMsg);
319	oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg);
320	oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg);
321
322	globalwpw.wpwIsWorking=1;
323	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
324	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
325	}
326	//Scroll to the last message
327	wpwKits.scrollTo();
328	setTimeout(function(){
329	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('<div class="wp-chatbot-textanimation">' + oncommand_fristMsg_filter + '</div>');
330	//Second Message with interval
331	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
332	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
333	}
334	//Scroll to the last message
335	wpwKits.scrollTo();
336	setTimeout(function(){
337	if( globalwpw.wildCard>0 && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)) ){
338	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html(oncommand_secondMsg_filter).append('<span class="qcld-chatbot-wildcard" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
339	}else{
340	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html('<div class="wp-chatbot-textanimation">' + oncommand_secondMsg_filter + '</div>');
341	}
342	//scroll to the last message
343	wpwKits.scrollTo();
344	//Enable the editor
345	if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){
346	//wpwKits.disableEditor('Support');
347	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
348	}else{
349	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
350	}
351	//keeping in history
352	wpwKits.wpwHistorySave();
353	// disabled editor
354	// wpwKits.disableEditor('Please choose an option.');
355	}, globalwpw.settings.preLoadingTime*2);
356	}, globalwpw.settings.preLoadingTime);
357	},
358	triple_nobg:function (fristMsg,secondMsg,thirdMsg) {
359	fristMsg = wpwMsg.open_new_tab(fristMsg);
360	secondMsg = wpwMsg.open_new_tab(secondMsg);
361	oncommand_fristMsg_filter = wpwMsg.oncommand_filter(fristMsg);
362	oncommand_secondMsg_filter = wpwMsg.oncommand_filter(secondMsg);
363	globalwpw.wpwIsWorking=1;
364	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
365	//Scroll to the last message
366	wpwKits.scrollTo();
367	setTimeout(function(){
368	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('<div class="wp-chatbot-textanimation">' + oncommand_fristMsg_filter + '</div>');
369	wpwKits.videohandler();
370	//Second Message with interval
371	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
372	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
373	}
374	//Scroll to the last message
375	wpwKits.scrollTo();
376	setTimeout(function(){
377	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html('<div class="wp-chatbot-textanimation">' + oncommand_secondMsg_filter + '</div>');
378	wpwKits.videohandler();
379	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
380	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
381	}
382	//Scroll to the last message
383	wpwKits.scrollTo();
384	setTimeout(function(){
385	if(globalwpw.wildCard>0 && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
386	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html(thirdMsg).append('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
387	}else{
388	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').parent().addClass('wp-chatbot-msg-flat').html('<div class="wp-chatbot-textanimation">' + thirdMsg + '</div>');
389	}
390	//scroll to the last message
391	wpwKits.scrollTo();
392	wpwKits.videohandler();
393	//Enable the editor
394	if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){
395	//wpwKits.disableEditor('Support');
396	}else{
397	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
398	}
399	//keeping in history
400	wpwKits.wpwHistorySave();
401	// disabled editor
402	// wpwKits.disableEditor('Please choose an option.');
403	}, globalwpw.settings.preLoadingTime);
404	}, globalwpw.settings.preLoadingTime);
405	}, globalwpw.settings.preLoadingTime);
406	},
407	shopper:function (shopperMsg) {
408	$(globalwpw.settings.messageContainer).append(wpwKits.shopperMsgDom(shopperMsg));
409	//scroll to the last message
410	wpwKits.scrollTo();
411	//keeping in history
412	wpwKits.wpwHistorySave();
413	},
414	shopper_choice:function (shopperChoice) {
415	$(globalwpw.settings.messageLastChild).fadeOut(globalwpw.settings.preLoadingTime);
416	$(globalwpw.settings.messageContainer).append(wpwKits.shopperMsgDom(shopperChoice));
417	//scroll to the last message
418	wpwKits.scrollTo();
419	//keeping in history
420	wpwKits.wpwHistorySave();
421	}
422	};
423	//Every tiny tools are implemented in wpwKits as object literal.
424	wpwKits={
425	enableEditor:function(placeHolder){
426	if(globalwpw.settings.editor_handler==0){
427	if($(window).width()>380){
428	$("#wp-chatbot-editor").attr('disabled',false).focus();
429	}else{
430	$("#wp-chatbot-editor").attr('disabled',false)
431	}
432	$("#wp-chatbot-editor").attr('placeholder',placeHolder);
433	$("#wp-chatbot-send-message").attr('disabled',false);
434	}
435	},
436	disableEditor:function (placeHolder) {
437	if(globalwpw.settings.editor_handler==0){
438	$("#wp-chatbot-editor").attr('placeholder',placeHolder);
439	$("#wp-chatbot-editor").attr('disabled',true);
440	$("#wp-chatbot-send-message").attr('disabled',true);
441	}
442	//Remove extra pre loader.
443	if($('.wp-chatbot-messages-container').find('.wp-chatbot-comment-loader').length>0){
444	$('.wp-chatbot-messages-container').find('.wp-chatbot-comment-loader').parent().parent().hide();
445	}
446	},
447	htmlEntities:function(str) {
448	return String(str).replace(/&/g, '&').replace(/</g, '<').replace(/>/g, '>').replace(/"/g, '"');
449	},
450	wpwHistorySave:function () {
451	globalwpw.wpwIsWorking=0;
452	var wpwHistory= $(globalwpw.settings.messageWrapper).html();
453	localStorage.setItem("wpwHitory", wpwHistory);
454	if(localStorage.getItem('botsessionid')){
455	if(!localStorage.getItem('shopperemail')){
456	var useremail = '';
457	}else{
458	var useremail = localStorage.getItem('shopperemail');
459	}
460	if(globalwpw.hasNameCookie){
461	var shopper=globalwpw.hasNameCookie;
462	} else{
463	var shopper=globalwpw.settings.obj.shopper_demo_name;
464	}
465	if(localStorage.getItem('shopperphone')){
466	var shopperphone = localStorage.getItem('shopperphone');
467	}else{
468	var shopperphone = '';
469	}
470	var data = {'action':'qcld_wb_chatbot_conversation_save','session_id': localStorage.getItem('botsessionid'),'name':shopper,'email':useremail, 'phone':shopperphone, 'conversation':wpwKits.htmlEntities(wpwHistory), 'security':globalwpw.settings.obj.ajax_nonce, 'user_id': globalwpw.settings.obj.current_user_id};
471	if( globalwpw.settings.obj.is_chat_session_active == 1 ){
472	wpwKits.ajax(data).done(function (response) {
473	//console.log(response);
474	})
475	}
476	}
477	//},globalwpw.settings.wildcardsShowTime);
478	},
479	decodehtml: function(str) {
480	var doc = new DOMParser().parseFromString(str, "text/html");
481
482	return doc.body.firstChild.data \|\| "";
483
484	},
485	randomMsg:function(arrMsg){
486	var index=Math.floor(Math.random() * arrMsg.length);
487	var msg = arrMsg[index];
488	if (typeof msg === 'string' && msg.indexOf('%%username%%') !== -1) {
489	var shopperName = localStorage.getItem('shopper') \|\| (globalwpw.settings.obj.display_name \|\| '');
490	msg = msg.replace(/%%username%%/g, shopperName);
491	}
492	return msg;
493	},
494	ajax:function (data) {
495	return jQuery.post(globalwpw.settings.obj.ajax_url, data);
496	},
497	dailogAIOAction:function(text){
498	if(globalwpw.settings.obj.df_api_version=='v1'){
499	return jQuery.ajax({
500	type : "POST",
501	url :"https://api.dialogflow.com/v1/query?v=20170712",
502	contentType : "application/json; charset=utf-8",
503	dataType : "json",
504	headers : {
505	"Authorization" : "Bearer "+globalwpw.settings.obj.ai_df_token
506	},
507	data: JSON.stringify( {
508	query: text,
509	lang : globalwpw.settings.obj.df_agent_lan,
510	sessionId: localStorage.getItem('botsessionid')?localStorage.getItem('botsessionid'):'wpwBot_df_2018071'
511	} )
512	});
513	}else{
514
515	return jQuery.post(globalwpw.settings.obj.ajax_url, {
516	'action': 'qcld_wp_df_api_call',
517	'dfquery': text,
518	'nonce': globalwpw.settings.obj.ajax_nonce,
519	'sessionid': localStorage.getItem('botsessionid')?localStorage.getItem('botsessionid'):'wpwBot_df_2018071'
520	});
521	}
522	},
523	responseIsOk(response){
524	if(globalwpw.settings.obj.df_api_version=='v1'){
525	if(response.status.code==200 \|\| response.status.code==206){
526	return true;
527	}else{
528	return false;
529	}
530	}else{
531	if(typeof response.responseId !== "undefined"){
532	return true;
533	}else{
534	return false;
535	}
536	}
537	},
538	getIntentName(response){
539	if(globalwpw.settings.obj.df_api_version=='v1'){
540	return response.result.metadata.intentName;
541	}else{
542	return response.queryResult.intent.displayName;
543	}
544	},
545	getParameters(response){
546	if(globalwpw.settings.obj.df_api_version=='v1'){
547	return response.result.parameters;
548	}else{
549	return response.queryResult.parameters;
550	}
551	},
552	getFulfillmentText(response){
553	if(globalwpw.settings.obj.df_api_version=='v1'){
554	return response.result.fulfillment.messages;
555	}else{
556	return response.queryResult.fulfillmentText;
557	}
558	},
559	getFulfillmentSpeech(response){
560	if(globalwpw.settings.obj.df_api_version=='v1'){
561	return response.result.fulfillment.speech;
562	}else{
563	return response.queryResult.fulfillmentText;
564	}
565	},
566	getScore(response){
567	if(globalwpw.settings.obj.df_api_version=='v1'){
568	return response.result.score;
569	}else{
570	return response.queryResult.intentDetectionConfidence;
571	}
572	},
573	getAction(response){
574	if(globalwpw.settings.obj.df_api_version=='v1'){
575	return response.result.action;
576	}else{
577	if(typeof response.queryResult.action !=="undefined"){
578	return response.queryResult.action;
579	}else{
580	return '';
581	}
582	}
583	},
584	queryText(response){
585	if(globalwpw.settings.obj.df_api_version=='v1'){
586	return response.result.resolvedQuery;
587	}else{
588	return response.queryResult.queryText;
589	}
590	},
591	isActionComplete(response){
592	if(globalwpw.settings.obj.df_api_version=='v1'){
593	if(!response.result.actionIncomplete){
594	return true;
595	}else{
596	return false;
597	}
598	}else{
599	return response.queryResult.allRequiredParamsPresent;
600	}
601	},
602	isConversationEnd(response){
603	if(globalwpw.settings.obj.df_api_version=='v1'){
604	if(typeof(response.result.metadata.endConversation)!=="undefined" && response.result.metadata.endConversation){
605	return true;
606	}else{
607	return false;
608	}
609	}else{
610	if(typeof response.queryResult.diagnosticInfo !=="undefined"){
611	if(typeof response.queryResult.diagnosticInfo.end_conversation !== "undefined"){
612	return response.queryResult.diagnosticInfo.end_conversation;
613	}else{
614	return false;
615	}
616	}else{
617	return false;
618	}
619	}
620	},
621	sugestCat:function () {
622	var productSuggest=wpwKits.randomMsg(globalwpw.settings.obj.product_suggest);
623	var data={'action':'qcld_wb_chatbot_category'};
624	var result=wpwKits.ajax(data);
625	result.done(function( response ) {
626	wpwMsg.double_nobg(productSuggest,response);
627	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
628	globalwpw.wildCard=0;
629	globalwpw.ai_step=1;
630	localStorage.setItem("wildCard", globalwpw.wildCard);
631	localStorage.setItem("aiStep", globalwpw.ai_step);
632	}
633	});
634	},
635	subCats:function (parentId) {
636	var subCatMsg=wpwKits.randomMsg(globalwpw.settings.obj.product_suggest);
637	var data={'action':'qcld_wb_chatbot_sub_category','parent_id':parentId};
638	var result=wpwKits.ajax(data);
639	result.done(function( response ) {
640	wpwMsg.double_nobg(subCatMsg,response);
641	});
642	},
643	suggestEmail:function (emailFor) {
644	var sugMsg=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
645	var sugOptions= '<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>'; // /emailFor+/globalwpw.wildcards;
646	if( ( globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1 )){
647	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
648	}
649	},
650	videohandler:function () {
651	$(globalwpw.settings.messageLastChild+' .wp-chatbot-paragraph').html(function(i, html) {
652	return html.replace(/(?:https:\/\/)?(?:www\.)?(?:youtube\.com\|youtu\.be)\/(?:watch\?v=)?(.+)/g, '<iframe width="250" height="180" src="http://www.youtube.com/embed/$1" frameborder="0" allowfullscreen></iframe>');
653	});
654	},
655	scrollTo:function () {
656	var $bot = $(globalwpw.settings.botContainer);
657	var scrollTarget = $(globalwpw.settings.messageWrapper).prop("scrollHeight");
658	$bot.animate({ scrollTop: scrollTarget }, 'slow', function () {
659	if (typeof window.wpbotSyncSlimScrollBar === 'function') {
660	window.wpbotSyncSlimScrollBar($bot);
661	} else {
662	var el = $bot[0];
663	var $wrap = $bot.parent();
664	var $bar = $wrap.children('.slimScrollBar');
665	if (!el \|\| !$bar.length) {
666	return;
667	}
668	if (el.scrollHeight <= el.clientHeight + 2) {
669	$wrap.addClass('wpbot-no-scroll');
670	$bar.stop(true, true).hide();
671	$wrap.children('.slimScrollRail').stop(true, true).hide();
672	} else {
673	$wrap.removeClass('wpbot-no-scroll');
674	var barH = $bar.outerHeight() \|\| 30;
675	$bar.css({ top: Math.max(0, $bot.outerHeight() - barH) + 'px', display: 'block' });
676	}
677	}
678	});
679	},
680	botPreloader:function () {
681	var enableleReactions = globalwpw.settings.obj.skip_chat_reactions_menu;
682	var eanleeReport = globalwpw.settings.obj.enable_chat_report_menu;
683	var enableshare = globalwpw.settings.obj.enable_chat_share_menu;
684	var likeTxt = globalwpw.settings.obj.qlcd_wp_chatbot_like_text;
685	var disLikeTxt = globalwpw.settings.obj.qlcd_wp_chatbot_dislike_text;
686	var reportTxt = globalwpw.settings.obj.qlcd_wp_chatbot_report_text;
687	var sharetTxt = globalwpw.settings.obj.qlcd_wp_chatbot_share_text;
688
689	var msgContent='<li class="wp-chatbot-msg">' +
690	'<div class="wp-chatbot-avatar">'+
691	'<img src="'+globalwpw.settings.obj.agent_image_path+'" alt="">'+
692	'</div>'+
693	'<div class="wp-chatbot-agent">'+ wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+'</div>'
694	+'<div class="chat-container"><div class="wp-chatbot-paragraph"><img class="wp-chatbot-comment-loader" src="'+globalwpw.settings.obj.image_path+'comment.gif" alt="Typing..." /></div>'+
695	'<div class="qcld-like-dislike-icon">' +
696	(enableleReactions == 1 && !qcldIsAiFormInProgress()
697	? '<a href="#" title="' + (disLikeTxt?.en_US \|\| 'Dislike') + '"><i class="dashicons dashicons-thumbs-down" aria-hidden="true"></i></a>' + '<a href="#" title="' + (likeTxt?.en_US \|\| 'Like') + '"><i class="dashicons dashicons-thumbs-up" aria-hidden="true"></i></a>'
698	: '') +
699
700	(eanleeReport == 1 && !qcldIsAiFormInProgress()
701	? '<a href="#" title="' + (reportTxt?.en_US \|\| 'Report') + '"><i class="dashicons dashicons-admin-comments"></i></a>'
702	: '') +
703
704	(enableshare == 1 && !qcldIsAiFormInProgress()
705	? '<div class="qcld-share">' +
706	'<a href="#" class="share-toggle" title="' + (sharetTxt?.en_US \|\| 'Share') + '"><i class="dashicons dashicons-share"></i></a>' +
707	'<div class="share-menu" style="display:none;">' +
708	'<a href="#" class="share-fb"><i class="dashicons dashicons-facebook"></i></a>' +
709	'<a href="#" class="share-wa"><i class="dashicons dashicons-whatsapp"></i></a>' +
710	'<a href="#" class="share-x"><i class="dashicons dashicons-twitter"></i></a>' +
711	'<a href="#" class="share-email"><i class="dashicons dashicons-email-alt"></i></a>' +
712	'</div>' +
713	'</div>'
714	: '') +
715	'</div>' +'</div>' +
716	'</li>';
717	return msgContent;
718	},
719	shopperMsgDom:function (msg) {
720	if(globalwpw.hasNameCookie){
721	var shopper=globalwpw.hasNameCookie;
722	} else{
723	var shopper=globalwpw.settings.obj.shopper_demo_name;
724	}
725	//var date = new Date();
726	date = new Date();
727	var msgContent='<li class="wp-chat-user-msg">' +
728	'<div style="margin-top:40px;" class="wp-chatbot-avatar">'+
729	'<img src="'+globalwpw.settings.obj.image_path+'client.png" alt="User Image">'+
730	'</div>'+
731	'<div class="wp-chatbot-agent">'+shopper +'</div>'
732	+'<div class="wp-chatbot-paragraph"><div class="wp-chatbot-textanimation">'+msg+'</div></div></li>';
733	return msgContent;
734	},
735	showCart:function () {
736	var data = {'action':'qcld_wb_chatbot_show_cart'}
737	this.ajax(data).done(function (response) {
738	//if cart show on message board
739	if($('#wp-chatbot-shortcode-template-container').length == 0) {
740	$(globalwpw.settings.messageWrapper).html(response.html);
741	$('#wp-chatbot-cart-numbers').html(response.items);
742	$('.wp-chatbot-ball-cart-items').html(response.items);
743	wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.shopping_cart));
744	}else{ //Cart show on shortcode
745	$('.wp-chatbot-cart-shortcode-container').html(response.html);
746	}
747	//Add scroll to the cart shortcode
748	if($('#wp-chatbot-shortcode-template-container').length > 0 && $('.chatbot-shortcode-template-02').length==0) {
749	$('.wp-chatbot-cart-body').slimScroll({height: '200px', start: 'bottom'});
750	}
751	});
752	},
753	toTitlecase:function (msg) {
754	return msg.replace(/\w\S*/g, function(txt){return txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase();});
755	},
756	filterStopWords:function(msg){
757	var spcialStopWords=",;,/,\\,[,],{,},(,),&,*,.,+ ,?,^,$,=,!,<,>,\|,:,-";
758	var userMsg="";
759	//Removing Special Characts from last position.
760	var msgLastChar=msg.slice(-1);
761	if(spcialStopWords.indexOf(msgLastChar) >= 0 ){
762	userMsg=msg.slice(0, -1);
763	}else{
764	userMsg=msg;
765	}
766	var stopWords=globalwpw.settings.obj.stop_words+spcialStopWords;
767	var stopWordsArr=stopWords.split(',');
768	var msgArr=userMsg.split(' ');
769	var filtermsgArr = msgArr.filter(function myCallBack(el){
770	return stopWordsArr.indexOf(el.toLowerCase()) < 0;
771	});
772	filterMsg=filtermsgArr.join(' ');
773	return filterMsg;
774	},
775	htmlTagsScape:function(userString) {
776	var tagsToReplace = {
777	'&': '&',
778	'<': '<',
779	'>': '>'
780	};
781	return userString.replace(/[&<>]/g, function(tag) {
782	return tagsToReplace[tag] \|\| tag;
783	});
784	},
785	reset: function() {
786	$('#wp-chatbot-messages-container').html('');
787	localStorage.removeItem("wpwHitory");
788	localStorage.removeItem('shopper');
789	localStorage.removeItem('shopperemail');
790	localStorage.removeItem('default_asking_email');
791	globalwpw.wildCard=0;
792	globalwpw.ai_step=0;
793	localStorage.setItem("wildCard", globalwpw.wildCard);
794	localStorage.setItem("aiStep", globalwpw.ai_step);
795	globalwpw.formfieldid = '';
796	localStorage.setItem("formfieldid", globalwpw.formfieldid);
797	globalwpw.formStep='welcome';
798	localStorage.setItem("formStep", globalwpw.formStep);
799	globalwpw.formid='';
800	localStorage.setItem("formid", globalwpw.formid);
801	globalwpw.formentry = 0;
802	localStorage.setItem("formentry", globalwpw.formentry);
803	localStorage.removeItem("cx-name" );
804	localStorage.removeItem("cx-diaplayname" );
805	localStorage.removeItem("cx-languagecode" );
806	localStorage.removeItem("cx-timezone" );
807	}
808	}
809	/*
810	* wpwbot Trees are basically product,order and support
811	* product tree : asking,showing & shopping part will be covered.
812	* order tree : showing order list and email to admin option.
813	* support tree : List of support query-answer including text & video and email to admin option.
814	*/
815	var wpwTree={
816	greeting:function (msg) {
817	if(localStorage.getItem('default_asking_email')){
818	var shopperEmail = msg;
819	var validate = "";
820	var re = /^([\w-]+(?:\.[\w-]+))@((?:[\w-]+\.)\w[\w-]{0,66})\.([a-z]{2,6}(?:\.[a-z]{2})?)$/i;
821	if(re.test(shopperEmail) != true){
822	validate = (globalwpw.settings.obj.invalid_email && globalwpw.settings.obj.invalid_email.length > 0) ? wpwKits.randomMsg(globalwpw.settings.obj.invalid_email) : "Please enter a valid email address.";
823	}
824	if(validate != ""){
825	wpwMsg.single(validate);
826	}else{
827	var email = shopperEmail;
828	$.cookie("shopperemail", email, { expires: 365 });
829	localStorage.setItem("shopperemail", email);
830
831	if (email != "") {
832	var data = {
833	action: "qcld_wb_chatbot_email_subscription",
834	name: localStorage.getItem("shopper"),
835	email: email,
836	url: window.location.href,
837	};
838
839	wpwKits.ajax(data).done(function (response) {
840	//response.
841	});
842	}
843	localStorage.removeItem('default_asking_email');
844
845	var shopperName = localStorage.getItem('shopper');
846	var shopperNameFiltered = wpwKits.toTitlecase(wpwKits.filterStopWords(shopperName));
847
848	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
849	var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" <strong>"+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"</strong>! "+ wpwKits.randomMsg(globalwpw.settings.obj.name_greeting);
850	NameGreeting = NameGreeting.replace("%%username%%", shopperName);
851	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
852	serviceOffer = serviceOffer.replace("%%username%%", shopperName);
853	wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards )
854	globalwpw.ai_step=1;
855	globalwpw.wildCard=0;
856	localStorage.setItem("wildCard", globalwpw.wildCard);
857	localStorage.setItem("aiStep", globalwpw.ai_step);
858	}else{
859	if((globalwpw.settings.obj.skip_wp_greetings=='1') \|\| (globalwpw.settings.obj.skip_greetings_and_menu =='1') ){
860	wpwAction.bot(shopperName)
861	}else{
862	var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" <strong>"+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"</strong>! "+wpwKits.randomMsg(globalwpw.settings.obj.name_greeting);
863	NameGreeting = NameGreeting.replace("%%username%%", shopperNameFiltered);
864	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
865	if( ( globalwpw.settings.obj.show_menu_after_greetings!=0 ) && ( globalwpw.wildcards !='' ) ){
866	wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards )
867	}else{
868	wpwMsg.double( NameGreeting,serviceOffer );
869	}
870	}
871	}
872	}
873	return;
874	}
875	/**
876	* When Enable DialogFlow then or else
877	*/
878
879	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
880	//When intialize 1 and don't have cookies then keep the name of shooper in in cookie
881	if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0 && globalwpw.ai_step==0 ){
882	msg=wpwKits.toTitlecase(wpwKits.filterStopWords(msg));
883	$.cookie("shopper", msg, { expires : 365 });
884	localStorage.setItem('shopper',msg);
885	globalwpw.hasNameCookie=msg;
886
887	if(globalwpw.settings.obj.ask_email_wp_greetings == '1' && !localStorage.getItem('shopperemail')) {
888	localStorage.setItem('default_asking_email', '1');
889	var ask_msg = (globalwpw.settings.obj.asking_email && globalwpw.settings.obj.asking_email.length > 0) ? wpwKits.randomMsg(globalwpw.settings.obj.asking_email) : "Could you please provide your email address?";
890	wpwMsg.single(ask_msg);
891	} else {
892	//Greeting with name and suggesting the wildcard.
893	var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" <strong>"+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"</strong>! "+ wpwKits.randomMsg(globalwpw.settings.obj.name_greeting);
894	NameGreeting = NameGreeting.replace("%%username%%", msg);
895	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
896	serviceOffer = serviceOffer.replace("%%username%%", msg);
897	//After completing two steps messaging showing wildcards.
898	wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards )
899	globalwpw.ai_step=1;
900	globalwpw.wildCard=0;
901	localStorage.setItem("wildCard", globalwpw.wildCard);
902	localStorage.setItem("aiStep", globalwpw.ai_step);
903	}
904	}
905	//When returning shopper then greeting with name and wildcards.
906	else if(localStorage.getItem('shopper') && globalwpw.wildCard==0 && globalwpw.ai_step==0){
907	if(globalwpw.settings.obj.ask_email_wp_greetings == '1' && !localStorage.getItem('shopperemail')) {
908	localStorage.setItem('default_asking_email', '1');
909	var ask_msg = (globalwpw.settings.obj.asking_email && globalwpw.settings.obj.asking_email.length > 0) ? wpwKits.randomMsg(globalwpw.settings.obj.asking_email) : "Could you please provide your email address?";
910	wpwMsg.single(ask_msg);
911	} else {
912	//After asking service show the wildcards.
913	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
914	globalwpw.ai_step=1;
915	globalwpw.wildCard=0;
916	localStorage.setItem("wildCard", globalwpw.wildCard);
917	localStorage.setItem("aiStep", globalwpw.ai_step);
918	if( ( globalwpw.settings.obj.show_menu_after_greetings==1) && ( globalwpw.wildcards !='' ) ){
919	wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards);
920	}else{
921	wpwMsg.single(serviceOffer);
922	}
923	}
924	}
925	//When user asking needs then DialogFlow will given intent after NLP steps.
926	else if(globalwpw.wildCard==0 && globalwpw.ai_step==1){
927	var dfReturns=wpwKits.dailogAIOAction(msg);
928	dfReturns.done(function( response ) {
929	if(globalwpw.settings.obj.df_api_version=='v2'){
930	response = $.parseJSON(JSON.parse(response));
931	}
932	if(wpwKits.responseIsOk(response)){
933	var userIntent=wpwKits.getIntentName(response);
934
935	if(userIntent=='start'){
936	globalwpw.wildCard=0;
937	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
938	console.log( globalwpw.wildcards);
939	wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
940	}else if(userIntent=='welcome'){
941	var messages = wpwKits.getFulfillmentSpeech(response);
942	setTimeout(function () {
943	wpwMsg.single(messages);
944	},globalwpw.settings.preLoadingTime);
945	}else if(userIntent=='help'){
946	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
947	//Showing help message
948	setTimeout(function () {
949	wpwKits.scrollTo();
950
951	var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome);
952	var helpMsg = wpwKits.randomMsg(globalwpw.settings.obj.help_msg);
953	wpwMsg.double(helpWelcome,helpMsg);
954	//dialogflow
955	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
956	globalwpw.wildCard=0;
957	globalwpw.ai_step=1;
958	localStorage.setItem("wildCard", globalwpw.wildCard);
959	localStorage.setItem("aiStep", globalwpw.ai_step);
960	}
961	},globalwpw.settings.preLoadingTime);
962	}else if(userIntent=='reset'){
963	var restWarning=globalwpw.settings.obj.reset;
964	var confirmBtn='<span class="qcld-chatbot-reset-btn" reset-data="yes" >'+globalwpw.settings.obj.yes+'</span> <span> '+globalwpw.settings.obj.or+' </span><span class="qcld-chatbot-reset-btn" reset-data="no">'+globalwpw.settings.obj.no+'</span>';
965	wpwMsg.double_nobg(restWarning,confirmBtn);
966	}else if(userIntent=='phone'){
967	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
968	var shopperName= globalwpw.settings.obj.shopper_demo_name;
969	}else{
970	var shopperName=globalwpw.hasNameCookie;
971	}
972	var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_phone);
973	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg;
974	wpwMsg.single(askEmail);
975	//Now updating the support part as .
976	globalwpw.supportStep='phone';
977	globalwpw.wildCard=1;
978	//keeping value in localstorage
979	localStorage.setItem("wildCard", globalwpw.wildCard);
980	localStorage.setItem("supportStep", globalwpw.supportStep);
981	}else if(userIntent=='email'){
982	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
983	var shopperName= globalwpw.settings.obj.shopper_demo_name;
984	}else{
985	var shopperName=globalwpw.hasNameCookie;
986	}
987	var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email);
988	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+shopperName+'! '+ ask_msg;
989	wpwMsg.single(askEmail);
990	//Now updating the support part as .
991	globalwpw.supportStep='email';
992	globalwpw.wildCard=1;
993	//keeping value in localstorage
994	localStorage.setItem("wildCard", globalwpw.wildCard);
995	localStorage.setItem("supportStep", globalwpw.supportStep);
996	}else if(userIntent=='faq'){
997	globalwpw.wildCard=1;
998	globalwpw.supportStep='welcome';
999	wpwAction.bot('from wildcard support');
1000	//keeping value in localstorage
1001	/*localStorage.setItem("wildCard", globalwpw.wildCard);
1002	localStorage.setItem("supportStep", globalwpw.supportStep);*/
1003	}else if(userIntent=='Default Fallback Intent'){
1004
1005	var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'keyword':msg};
1006	wpwKits.ajax(data).done(function (respond) {
1007	var json=$.parseJSON(respond);
1008	if(json.status=='success'){
1009	if(typeof(json.category)!=="undefined" && json.category){
1010	var question='';
1011	$.each(json.data, function (i, obj) {
1012	question += '<span class="qcld-chatbot-wildcard qcld_simple_txt_response" data-strid="'+ obj.id +'">'+ obj.query +'</span>';
1013	});
1014	wpwMsg.single_nobg(question);
1015	}else if(json.multiple){
1016	var question='';
1017	$.each(json.data, function (i, obj) {
1018	question += '<span class="qcld-chatbot-wildcard qcld_simple_txt_response" data-strid="'+ obj.id +'">'+ obj.query +'</span>';
1019	});
1020	wpwMsg.double_nobg(wpwKits.randomMsg(globalwpw.settings.obj.did_you_mean),question);
1021	}else{
1022	wpwMsg.single(json.data[0].response);
1023	setTimeout(function(){
1024	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1025	},globalwpw.settings.preLoadingTime*2)
1026	}
1027	}if(wp_chatbot_obj.disable_site_search != 1){
1028
1029	wpwTree.site_search(msg)
1030	}else{
1031	msg = wpwKits.filterStopWords(msg);
1032	if(globalwpw.counter == 2 ){
1033	wpwTree.df_reply(response);
1034	setTimeout(function(){
1035	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1036	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1037	},globalwpw.settings.preLoadingTime)
1038	globalwpw.counter = 0;
1039	}else{
1040	globalwpw.counter++;
1041	wpwTree.df_reply(response);
1042	}
1043	}
1044	})
1045	}else if(wpwKits.getScore(response)!=0){ // checking is reponsing from dialogflow.
1046	var sTalkAction=wpwKits.getAction(response);
1047	if(sTalkAction!='' && sTalkAction.indexOf('smalltalk') != -1 ){
1048	var sMgs=wpwKits.getFulfillmentText(response);
1049	wpwMsg.single(sMgs);
1050	}else{
1051	var messages = wpwKits.getFulfillmentText(response);
1052	wpwTree.df_reply(response);
1053	}
1054	}else{
1055	console.log( globalwpw.wildcards);
1056	var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply;
1057	wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards);
1058	}
1059	}else{
1060	console.log( globalwpw.wildcards);
1061	//if bad request or limit cross then
1062	globalwpw.df_status_lock=0;
1063	var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply;
1064	wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards);
1065	}
1066	}).fail(function (error) {
1067	var dfDefaultMsg=globalwpw.settings.obj.df_defualt_reply;
1068	console.log( globalwpw.wildcards);
1069	wpwMsg.double_nobg(dfDefaultMsg,globalwpw.wildcards);
1070	});
1071	}
1072	}else{
1073	//When intialize 1 and don't have cookies then keep the name of shooper in in cookie
1074	if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0){
1075	msg=wpwKits.toTitlecase(msg);
1076	msg1=wpwKits.toTitlecase(wpwKits.filterStopWords(msg));
1077	$.cookie("shopper", msg, { expires : 365 });
1078	localStorage.setItem('shopper',msg);
1079	globalwpw.hasNameCookie=msg;
1080
1081	if(globalwpw.settings.obj.ask_email_wp_greetings == '1' && !localStorage.getItem('shopperemail')) {
1082	localStorage.setItem('default_asking_email', '1');
1083	var ask_msg = (globalwpw.settings.obj.asking_email && globalwpw.settings.obj.asking_email.length > 0) ? wpwKits.randomMsg(globalwpw.settings.obj.asking_email) : "Could you please provide your email address?";
1084	wpwMsg.single(ask_msg);
1085	} else {
1086	//Greeting with name and suggesting the wildcard.
1087	if((globalwpw.settings.obj.skip_wp_greetings=='1') \|\| (globalwpw.settings.obj.skip_greetings_and_menu =='1') ){
1088	wpwAction.bot(msg)
1089	}else{
1090	var NameGreeting=wpwKits.randomMsg(globalwpw.settings.obj.i_am) +" <strong>"+wpwMsg.oncommand_filter(globalwpw.settings.obj.agent)+"</strong>! "+wpwKits.randomMsg(globalwpw.settings.obj.name_greeting);
1091	NameGreeting = NameGreeting.replace("%%username%%", msg1);
1092	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
1093	//After completing two steps messaging showing wildcards.
1094	if( ( globalwpw.settings.obj.show_menu_after_greetings!=0 ) && ( globalwpw.wildcards !='' ) ){
1095	wpwMsg.triple_nobg( NameGreeting,serviceOffer, globalwpw.wildcards )
1096
1097	}else{
1098	wpwMsg.double( NameGreeting,serviceOffer );
1099	}
1100	}
1101	}
1102	}
1103	//When returning shopper then greeting with name and wildcards.
1104	else if(localStorage.getItem('shopper') && globalwpw.wildCard==0){
1105	if(globalwpw.settings.obj.ask_email_wp_greetings == '1' && !localStorage.getItem('shopperemail')) {
1106	localStorage.setItem('default_asking_email', '1');
1107	var ask_msg = (globalwpw.settings.obj.asking_email && globalwpw.settings.obj.asking_email.length > 0) ? wpwKits.randomMsg(globalwpw.settings.obj.asking_email) : "Could you please provide your email address?";
1108	wpwMsg.single(ask_msg);
1109	} else {
1110	//After asking service show the wildcards.
1111	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
1112	console.log( globalwpw.wildcards);
1113	wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
1114	}
1115	}
1116	}
1117	},
1118	df_multi_handle:function(array){
1119	if(array.length>0){
1120	setTimeout(function(){
1121	wpwMsg.single(array[0]);
1122	array.splice(0, 1);
1123	setTimeout(function(){
1124	wpwTree.df_multi_handle(array);
1125	}, globalwpw.settings.preLoadingTime)
1126	}, globalwpw.settings.preLoadingTime)
1127	}
1128	},
1129	df_reply:function(response){
1130	//checking for facebook platform
1131	var i = 0;
1132	var html = '';
1133	var responses = [];
1134	if(globalwpw.settings.obj.df_api_version=='v1'){
1135	var messages = (response && response.result && response.result.fulfillment && response.result.fulfillment.messages) ? response.result.fulfillment.messages : [];
1136	var action = (response && response.result && typeof response.result.actionIncomplete !== 'undefined') ? response.result.actionIncomplete : false;
1137	jQuery.each( messages, function( key, message ) {
1138	html = '';
1139	i +=1;
1140	if(message.type==2){
1141	html += "<p>" + message.title + "</p>";
1142	var index = 0;
1143	for (index; index<message.replies.length; index++) {
1144	html += "<span class=\"wpb-quick-reply qcld-chat-common\">"+ message.replies[index] +"</span>";
1145	}
1146	}
1147	//check for default reply
1148	else if(message.type==0 && message.speech!=''){
1149	html += message.speech;
1150	}else if(message.type==1){
1151	html +='';
1152	}else if(message.type=='simple_response'){
1153	html += message.textToSpeech;
1154	}
1155	if(html!=''){
1156	responses.push(html);
1157	}
1158	})
1159	}else{
1160	var messages = (response && response.queryResult && response.queryResult.fulfillmentMessages) ? response.queryResult.fulfillmentMessages : [];
1161	var actioncomplete = (response && response.queryResult && typeof response.queryResult.allRequiredParamsPresent !== 'undefined') ? response.queryResult.allRequiredParamsPresent : false;
1162	jQuery.each( messages, function( key, message ) {
1163	html = '';
1164	i +=1;
1165	//handeling quickreplies
1166	if(typeof message.quickReplies !=="undefined"){
1167	if(typeof message.quickReplies.title !=="undefined"){
1168	html += "<p>" + message.quickReplies.title + "</p>";
1169	}
1170	if(typeof message.quickReplies.quickReplies !=="undefined" ){
1171	var index = 0;
1172	for (index; index<message.quickReplies.quickReplies.length; index++) {
1173	html += "<span class=\"wpb-quick-reply qcld-chat-common\">"+ message.quickReplies.quickReplies[index] +"</span>";
1174	}
1175	}
1176	}
1177	//handleing default response
1178	else if(typeof message.text !=="undefined"){
1179	if(typeof message.text.text !=="undefined" && message.text.text.length>0){
1180	html += message.text.text[0];
1181	}
1182	}
1183	if(html!=''){
1184	responses.push(html);
1185	}
1186	})
1187	}
1188	wpwTree.df_multi_handle(responses);
1189	},
1190	support:function (msg) {
1191	if(globalwpw.wildCard==1 && globalwpw.supportStep=='welcome'){
1192	var welcomeMsg= wpwKits.randomMsg(globalwpw.settings.obj.support_welcome);
1193	var orPhoneSuggest = '';
1194	if(globalwpw.settings.obj.support_query.length>0){
1195	var supportsItems = '';
1196	var messenger = '';
1197	if(globalwpw.settings.obj.enable_messenger==1) {
1198	messenger += '<span class="qcld-chatbot-wildcard" data-wildcart="messenger">'+wpwKits.randomMsg(globalwpw.settings.obj.messenger_label)+'</span>';
1199	}
1200	if(globalwpw.settings.obj.enable_whats==1) {
1201	messenger += '<span class="qcld-chatbot-wildcard" data-wildcart="whatsapp">'+wpwKits.randomMsg(globalwpw.settings.obj.whats_label)+'</span>';
1202	}
1203	if(globalwpw.settings.obj.disable_feedback=='') {
1204	messenger+= '<span class="qcld-chatbot-suggest-email" >'+wpwKits.randomMsg(globalwpw.settings.obj.feedback_label)+'</span>';
1205	}
1206	$.each(globalwpw.settings.obj.support_query, function (i, obj) {
1207	supportsItems += '<span class="qcld-chatbot-support-items" data-query-index="' + i + '">' + obj + '</span>';
1208	});
1209	var orEmailSuggest = '<span class="qcld-chatbot-suggest-email" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_email) + '</span>';
1210	if(globalwpw.settings.obj.call_sup=="") {
1211	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1212	}
1213	var queryOrEmail=supportsItems/+orEmailSuggest+orPhoneSuggest+messenger/;
1214	}else {
1215	if(globalwpw.settings.obj.call_sup=="") {
1216	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1217	}
1218	var queryOrEmail='<span class="qcld-chatbot-suggest-email" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_email) + '</span>'+orPhoneSuggest;
1219	}
1220	wpwMsg.double_nobg(welcomeMsg,queryOrEmail);
1221	globalwpw.wildCard = 0;
1222	} else if(globalwpw.wildCard==1 && globalwpw.supportStep=='email'){
1223	globalwpw.shopperEmail=msg;
1224	var validate = "";
1225	var re = /^([\w-]+(?:\.[\w-]+))@((?:[\w-]+\.)\w[\w-]{0,66})\.([a-z]{2,6}(?:\.[a-z]{2})?)$/i;
1226	if( re.test(globalwpw.shopperEmail)!=true){
1227	validate = validate+wpwKits.randomMsg(globalwpw.settings.obj.invalid_email) ;
1228	}
1229	if(validate == ""){
1230	var askingMsg=wpwKits.randomMsg(globalwpw.settings.obj.asking_msg);
1231	wpwMsg.single(askingMsg);
1232	globalwpw.supportStep='message';
1233	//keeping value in localstorage
1234	localStorage.setItem("supportStep", globalwpw.supportStep);
1235	}else{
1236	wpwMsg.single(validate);
1237	globalwpw.supportStep='email';
1238	//keeping value in localstorage
1239	localStorage.setItem("supportStep", globalwpw.supportStep);
1240	}
1241	}else if(globalwpw.wildCard==1 && globalwpw.supportStep=='message'){
1242	var data = {'action':'qcld_wb_chatbot_support_email','name':globalwpw.hasNameCookie,'email':globalwpw.shopperEmail,'message':msg,'nonce':globalwpw.settings.obj.ajax_nonce};
1243	wpwKits.ajax(data).done(function (response) {
1244	var json=$.parseJSON(response);
1245	var orPhoneSuggest='';
1246	if(json.status=='success'){
1247	var sucMsg=json.message;
1248	wpwMsg.single(sucMsg);
1249	//Asking email after showing answer.
1250	setTimeout(function(){
1251	if(globalwpw.settings.obj.call_sup=="") {
1252	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1253	}
1254	var orEmailSuggest='<span class="qcld-chatbot-suggest-email" >'+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+'</span>';
1255	wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest);
1256	globalwpw.wildCard=0;
1257	},globalwpw.settings.preLoadingTime);
1258	}else{
1259	var failMsg=json.message;
1260	wpwMsg.single(failMsg);
1261	//Asking email after showing answer.
1262	setTimeout(function(){
1263	if(globalwpw.settings.obj.call_sup=="") {
1264	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1265	}
1266	var orEmailSuggest='<span class="qcld-chatbot-suggest-email" >'+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+'</span>';
1267	wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest);
1268	globalwpw.wildCard=0;
1269	},globalwpw.settings.preLoadingTime);
1270	}
1271	});
1272	}else if(globalwpw.wildCard==1 && globalwpw.supportStep=='phone'){
1273	var data = {'action':'qcld_wb_chatbot_support_phone','name':globalwpw.hasNameCookie,'phone':msg,'nonce':globalwpw.settings.obj.ajax_nonce};
1274	wpwKits.ajax(data).done(function (response) {
1275	var json=$.parseJSON(response);
1276	var orPhoneSuggest='';
1277	if(json.status=='success'){
1278	var sucMsg=json.message;
1279	wpwMsg.single(sucMsg);
1280	//Asking email after showing answer.
1281	setTimeout(function(){
1282	if(globalwpw.settings.obj.call_sup=="") {
1283	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1284	}
1285	var orEmailSuggest='<span class="qcld-chatbot-suggest-email" >'+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+'</span>';
1286	wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest);
1287	globalwpw.wildCard=0;
1288	},globalwpw.settings.preLoadingTime);
1289	}else{
1290	var failMsg=json.message;
1291	wpwMsg.single(failMsg);
1292	//Asking email after showing answer.
1293	setTimeout(function(){
1294	if(globalwpw.settings.obj.call_sup=="") {
1295	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
1296	}
1297	var orEmailSuggest='<span class="qcld-chatbot-suggest-email" >'+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+'</span>';
1298	wpwKits.suggestEmail(orEmailSuggest+orPhoneSuggest);
1299	globalwpw.wildCard=0;
1300	},globalwpw.settings.preLoadingTime);
1301	}
1302	});
1303	}else if(globalwpw.wildCard==1 && globalwpw.supportStep=='search'){
1304	msg = wpwKits.filterStopWords(msg);
1305	var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg, 'security':wp_chatbot_obj.ajax_nonce };
1306	wpwKits.ajax(data).done(function (response) {
1307	var json=$.parseJSON(response);
1308	if(json.status=='success'){
1309	wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html);
1310	}else{
1311
1312	wpwMsg.single( wpwKits.randomMsg(wp_chatbot_obj.product_fail));
1313
1314	// setTimeout(function(){
1315	// var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1316	// wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
1317	// },globalwpw.settings.preLoadingTime)
1318	}
1319	});
1320	}//
1321	},
1322	formbuilder:function(msg){
1323	if(globalwpw.wildCard==7 && globalwpw.formStep=='welcome'){
1324	var data = {'action':'wpbot_get_form','formid':msg};
1325	wpwKits.ajax(data).done(function (response) {
1326	if(response!=''){
1327	var json=$.parseJSON(response);
1328	globalwpw.prevform = json.ID;
1329	globalwpw.formfieldid = json.ID;
1330	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1331	globalwpw.formStep='field';
1332	localStorage.setItem("formStep", globalwpw.formStep);
1333	globalwpw.formid=msg;
1334	localStorage.setItem("formid", globalwpw.formid);
1335	localStorage.setItem("wildCard", globalwpw.wildCard);
1336	var label = json.label;
1337	if(json.type=='dropdown'){
1338	var html = '';
1339	jQuery.each(json.config.option, function(key, value){
1340	html += '<span class="qcld-chatbot-wildcard qcld-chatbot-formanswer" data-form-value="'+value.value+'" >'+value.label+'</span>';
1341	})
1342	wpwMsg.double(label, html);
1343	}else if(json.type=='checkbox'){
1344	var html = '';
1345	jQuery.each(json.config.option, function(key, value){
1346	html += '<input type="checkbox" class="qcld-chatbot-checkbox" value="'+value.value+'">'+value.label+'<br>';
1347	})
1348	wpwMsg.double(label, html);
1349	}else if(json.type=='html'){
1350	wpwMsg.single(json.config.default);
1351	globalwpw.formfieldid = json.ID;
1352	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1353	globalwpw.formentry = json.entry;
1354	localStorage.setItem("formentry", globalwpw.formentry);
1355	setTimeout(function(){
1356	wpwTree.formbuilder();
1357	}, globalwpw.settings.preLoadingTime)
1358	}else{
1359	wpwMsg.single(label);
1360	}
1361	}
1362	})
1363	}else if(globalwpw.wildCard==7 && globalwpw.formStep=='field'){
1364	var data = {'action':'wpbot_capture_form_value','formid':globalwpw.formid, 'fieldid': globalwpw.formfieldid, 'answer': msg, 'entry':globalwpw.formentry,'session': localStorage.getItem('botsessionid'), 'name': globalwpw.hasNameCookie,'email':localStorage.getItem('shopperemail'), 'url': window.location.href};
1365	wpwKits.ajax(data).done(function (response) {
1366	var json=$.parseJSON(response);
1367	if(json.status=='incomplete'){
1368	if( json.type !='html' ){
1369	if($('.chatbot_intent_reload').length > 0){
1370	$('.chatbot_intent_reload').remove();
1371	}
1372	$('#wp-chatbot-editor-container').append('<span class="chatbot_intent_reload" title="Click to go back." data-wildcard="7" data-step="welcome" data-intent-type="formbuilder" data-intent="'+globalwpw.prevform+'"><i class="dashicons dashicons-controls-repeat"></i></span>');
1373	globalwpw.prevform = globalwpw.formfieldid;
1374	}
1375	globalwpw.formStep='field';
1376	localStorage.setItem("formStep", globalwpw.formStep);
1377	globalwpw.formfieldid = json.ID;
1378	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1379	globalwpw.formentry = json.entry;
1380	localStorage.setItem("formentry", globalwpw.formentry);
1381	var label = json.label;
1382	if(json.type=='dropdown'){
1383	var html = '';
1384	jQuery.each(json.config.option, function(key, value){
1385	html += '<span class="qcld-chatbot-wildcard qcld-chatbot-formanswer" data-form-value="'+value.value+'" >'+value.label+'</span>';
1386	})
1387	wpwMsg.double(label, html);
1388	}else if(json.type=='html'){
1389	wpwMsg.single(json.config.default);
1390	globalwpw.formfieldid = json.ID;
1391	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1392	globalwpw.formentry = json.entry;
1393	localStorage.setItem("formentry", globalwpw.formentry);
1394	setTimeout(function(){
1395	wpwTree.formbuilder();
1396	}, 500)
1397	}else if(json.type=='checkbox'){
1398	jQuery('.qcld-chatbot-checkbox').val('');
1399	var html = '';
1400	jQuery.each(json.config.option, function(key, value){
1401	html += '<input type="checkbox" class="qcld-chatbot-checkbox" value="'+value.value+'">'+value.label+'<br>';
1402	})
1403	wpwMsg.double(label, html);
1404	}else if(json.type=='date_picker'){
1405	if(json.hasOwnProperty("additional") && json.additional!=''){
1406	label +='<i class="wpbot_addition_label">'+json.additional+'</i>';
1407	}
1408	wpwMsg.single(label);
1409	jQuery('#wp-chatbot-editor').blur();
1410	jQuery('#wp-chatbot-editor').datetimepicker();
1411	}else if(json.type=='number'){
1412	if(json.hasOwnProperty("additional") && json.additional!=''){
1413	label +='<i class="wpbot_addition_label">'+json.additional+'</i>';
1414	}
1415	wpwMsg.single(label);
1416	jQuery('#wp-chatbot-editor').addClass("qcnumberfield");
1417	if(json.hasOwnProperty("config") && json.config.hasOwnProperty("min") && json.config.min>0){
1418	jQuery('#wp-chatbot-editor').attr("minlength", json.config.min);
1419	}
1420	if(json.hasOwnProperty("config") && json.config.hasOwnProperty("max") && json.config.max>0){
1421	jQuery('#wp-chatbot-editor').attr("maxlength", json.config.max);
1422	}
1423	}else if(json.type=='email'){
1424	if(json.hasOwnProperty("additional") && json.additional!=''){
1425	label +='<i class="wpbot_addition_label">'+json.additional+'</i>';
1426	}
1427	wpwMsg.single(label);
1428	jQuery('#wp-chatbot-editor').attr("type", "email");
1429	}else if(json.type=='url'){
1430	if(json.hasOwnProperty("additional") && json.additional!=''){
1431	label +='<i class="wpbot_addition_label">'+json.additional+'</i>';
1432	}
1433	wpwMsg.single(label);
1434	jQuery('#wp-chatbot-editor').attr("type", "url");
1435	}else if(json.type=='phone'){
1436	wpwMsg.single(label);
1437	jQuery('#wp-chatbot-editor').addClass('qcphonebasicus');
1438	}else if(json.type=='calculation'){
1439	let calresult = json.calresult;
1440	calresult = eval(calresult);
1441	setTimeout(function(){
1442	var cal = (json.calbefore +' '+ calresult.toFixed(2) +' '+ json.calafter)
1443	wpwTree.formbuilder(cal);
1444	wpwMsg.single(cal);
1445	}, globalwpw.settings.preLoadingTime)
1446	}else if(json.type=='hidden'){
1447	var email = json.config.default;
1448	if( globalwpw.settings.obj.order_login == 1 && json.slug=='email' ){
1449	email = globalwpw.settings.obj.order_email;
1450	}
1451	wpwTree.formbuilder(email);
1452	}else if(json.type=='text'){
1453	wpwMsg.single(label);
1454	}else{
1455	// wpwMsg.single(label);
1456	}
1457	}else{
1458	if($('.chatbot_intent_reload').length > 0){
1459	$('.chatbot_intent_reload').attr('data-step', 'complete');
1460	}
1461	globalwpw.formfieldid = '';
1462	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1463	globalwpw.formStep='welcome';
1464	localStorage.setItem("formStep", globalwpw.formStep);
1465	globalwpw.formid='';
1466	localStorage.setItem("formid", globalwpw.formid);
1467	globalwpw.wildCard = 0;
1468	localStorage.setItem("wildCard", globalwpw.wildCard);
1469	globalwpw.formentry = 0;
1470	localStorage.setItem("formentry", globalwpw.formentry);
1471	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
1472	setTimeout(function(){
1473	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1474	}, globalwpw.settings.preLoadingTime);
1475	if(jQuery('.chatbot_intent_reload').length>0){
1476	jQuery('.chatbot_intent_reload').remove();
1477	}
1478	}
1479	})
1480	}
1481	},
1482	formbuilder_force_complete:function(msg){
1483	//destroy date picker
1484	//if ( jQuery.isFunction(jQuery.fn.datetimepicker) ) {
1485	if ( typeof jQuery.fn.datetimepicker === 'function' ) {
1486	jQuery('#wp-chatbot-editor').datetimepicker('destroy');
1487	}
1488	jQuery('#wp-chatbot-editor').attr("type", "text");
1489	jQuery('#wp-chatbot-editor').prop("disabled", false);
1490	jQuery('#wp-chatbot-editor').removeAttr("multiple");
1491	jQuery('#wp-chatbot-editor').removeClass('qcphonebasicus');
1492	jQuery('#wp-chatbot-editor').removeClass("qcnumberfield");
1493	jQuery('#wp-chatbot-editor').removeAttr("minlength");
1494	jQuery('#wp-chatbot-editor').removeAttr("maxlength");
1495	if(globalwpw.wildCard==7 && globalwpw.formStep=='field'){
1496	var data = {'action':'wpbot_capture_form_value','formid':globalwpw.formid, 'fieldid': globalwpw.formfieldid, 'answer': msg, 'entry':globalwpw.formentry, 'session': localStorage.getItem('botsessionid'), 'name':globalwpw.hasNameCookie, 'email':localStorage.getItem('shopperemail'), 'url': window.location.href, 'do_complete': 1};
1497	globalwpw.formfieldid = '';
1498	localStorage.setItem("formfieldid", globalwpw.formfieldid);
1499	globalwpw.formStep='welcome';
1500	localStorage.setItem("formStep", globalwpw.formStep);
1501	globalwpw.formid='';
1502	localStorage.setItem("formid", globalwpw.formid);
1503	globalwpw.wildCard = 0;
1504	localStorage.setItem("wildCard", globalwpw.wildCard);
1505	globalwpw.formentry = 0;
1506	localStorage.setItem("formentry", globalwpw.formentry);
1507	wpwKits.ajax(data).done(function (response) {
1508	var json=$.parseJSON(response);
1509	if( json.status == 'complete' ){
1510	//
1511	}
1512	})
1513	}
1514	},
1515	reset: function( msg ){
1516	if( globalwpw.wildCard == 25 && globalwpw.resetStep == 'welcome' ){
1517	var restWarning= globalwpw.settings.obj.reset;
1518	var confirmBtn='<span class="qcld-chatbot-reset-btn" reset-data="yes" >'+globalwpw.settings.obj.yes+'</span> <span> '+globalwpw.settings.obj.or+' </span><span class="qcld-chatbot-reset-btn" reset-data="no">'+globalwpw.settings.obj.no+'</span>';
1519	globalwpw.resetStep = 'answer'
1520	wpwMsg.double_nobg(restWarning,confirmBtn);
1521	setTimeout(function(){
1522	// wpwKits.disableEditor('');
1523	}, 1500)
1524	}else if( globalwpw.wildCard == 25 && globalwpw.resetStep == 'answer' ){
1525	if( msg.toLowerCase() == globalwpw.settings.obj.yes.toLowerCase() ){
1526	wpwKits.reset();
1527	var number = Math.random() // 0.9394456857981651
1528	number.toString(36); // '0.xtis06h6'
1529	var id = number.toString(36).substr(2); // 'xtis06h6'
1530	localStorage.setItem('botsessionid', id);
1531	wpwWelcome.greeting();
1532	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
1533	}else if( msg.toLowerCase() == globalwpw.settings.obj.no.toLowerCase() ){
1534
1535	wpwAction.bot(globalwpw.settings.obj.sys_key_help.toLowerCase());
1536	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
1537	}
1538	globalwpw.wildCard = 0;
1539	globalwpw.resetStep = 'welcome'
1540	}
1541	},
1542	formatResponse: function(response) {
1543	let cleanResponse = response.replace(/(\w+)\n/g,'');
1544	cleanResponse = cleanResponse.replace(/(.*?)/gs, '<pre>$1</pre>');
1545	cleanResponse = cleanResponse.replace(/(.*?)/g, '<code>$1</code>');
1546	return cleanResponse;
1547	},
1548	openai_reply:function(msg){
1549
1550	if(globalwpw.settings.obj.openai_enabled == 1){
1551
1552	var customAappend = globalwpw.settings.obj.qcld_openai_append_content;
1553	var customMessage = customAappend ? msg + ' ' + customAappend : msg;
1554
1555	qcldPushAiContext('user', customMessage);
1556
1557	if(wp_chatbot_obj.is_stream_enabled == '1'){
1558	// Callers already append botPreloader before calling openai_reply
1559	var streamData = {
1560	action: 'qcld_stream_openai',
1561	name: globalwpw.hasNameCookie,
1562	keyword: customMessage,
1563	active_ai_action: globalwpw.active_ai_action \|\| "",
1564	ai_history: JSON.stringify(globalwpw.aiContext),
1565	nonce: qcld_chatbot_obj.nonce
1566	};
1567	qcldStreamOpenAI(streamData);
1568	} else {
1569	var data = {'action':'qcld_openai_response','name':globalwpw.hasNameCookie,'keyword':customMessage,'active_ai_action':(globalwpw.active_ai_action \|\| ""),'ai_history':JSON.stringify(globalwpw.aiContext),nonce: qcld_chatbot_obj.nonce};
1570
1571	wpwKits.ajax(data).done(function (res) {
1572	if( res == '' \|\| typeof res === 'object' ){
1573	var json = res;
1574	}if(typeof res === 'string'){
1575	var json = $.parseJSON(res);
1576	}
1577
1578	if(json.status=='success'){
1579	qcldPushAiContext('assistant', json.message);
1580
1581	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1582
1583	setTimeout(function(){
1584	var isFormInProgress = qcldIsAiFormInProgress();
1585	if (json.message && json.message.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
1586	isFormInProgress = true;
1587	json.message = json.message.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
1588	}
1589	if (json.message && (json.message.indexOf('AI_FORM_DATA') !== -1 \|\| json.message.indexOf('ai-form-summary-card') !== -1)) {
1590	isFormInProgress = false;
1591	if (typeof globalwpw !== 'undefined') {
1592	globalwpw.aiContext = [];
1593	globalwpw.active_ai_action = '';
1594	globalwpw.qcld_ai_form_persisted_state = false;
1595	}
1596	}
1597
1598	wpwMsg.single(json.message);
1599
1600	if(!isFormInProgress && (globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){
1601	if(globalwpw.settings.obj.disable_repeatative!=1){
1602	setTimeout(function(){
1603	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1604	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1605	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1606	}
1607	},globalwpw.settings.preLoadingTime)
1608	}else{
1609	setTimeout(function(){
1610	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1611	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1612	}
1613	}, globalwpw.settings.preLoadingTime*2);
1614	}
1615	}
1616	if(!isFormInProgress) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
1617
1618	},globalwpw.settings.preLoadingTime)
1619	}
1620	})
1621	}
1622	}
1623	if(globalwpw.settings.obj.openrouter_enabled == 1){
1624
1625	var customAappend = globalwpw.settings.obj.qcld_openrouter_append_content;
1626	var customprepend = globalwpw.settings.obj.qcld_openrouter_prepend_content;
1627	var customMessage = customprepend ? customprepend + ' ' + msg : msg;
1628	customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage;
1629
1630	qcldPushAiContext('user', customMessage);
1631
1632	var data = {'action':'openrouter_response','name':globalwpw.hasNameCookie,'keyword':customMessage, 'active_ai_action':(globalwpw.active_ai_action \|\| ""), nonce: qcld_chatbot_obj.nonce, ai_history: JSON.stringify(globalwpw.aiContext)};
1633	wpwKits.ajax(data).done(function (res) {
1634	if( res == '' \|\| typeof res === 'object' ){
1635	var json = res;
1636	}if(typeof res === 'string'){
1637	var json = $.parseJSON(res);
1638	}
1639	if(json.status=='success'){
1640	qcldPushAiContext('assistant', json.message);
1641	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1642
1643	setTimeout(function(){
1644	var isFormInProgress = qcldIsAiFormInProgress();
1645	if (json.message && json.message.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
1646	isFormInProgress = true;
1647	json.message = json.message.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
1648	}
1649	if (json.message && (json.message.indexOf('AI_FORM_DATA') !== -1 \|\| json.message.indexOf('ai-form-summary-card') !== -1)) {
1650	isFormInProgress = false;
1651	if (typeof globalwpw !== 'undefined') {
1652	globalwpw.aiContext = [];
1653	globalwpw.active_ai_action = '';
1654	globalwpw.qcld_ai_form_persisted_state = false;
1655	}
1656	}
1657
1658	wpwMsg.single(json.message);
1659
1660	if(!isFormInProgress && globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" ){
1661	if(globalwpw.settings.obj.disable_repeatative!=1){
1662	setTimeout(function(){
1663	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1664	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1665	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1666	}
1667	},globalwpw.settings.preLoadingTime)
1668	}else{
1669	setTimeout(function(){
1670	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1671	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1672	}
1673	}, globalwpw.settings.preLoadingTime*2);
1674	}
1675	}
1676	if(!isFormInProgress) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
1677	},globalwpw.settings.preLoadingTime)
1678	}else{
1679	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + '</span>');
1680	}
1681	})
1682	}
1683
1684	if(globalwpw.settings.obj.claude_enabled == 1){
1685	var customAappend = globalwpw.settings.obj.qcld_claude_append_content;
1686	var customprepend = globalwpw.settings.obj.qcld_claude_prepend_content;
1687	var customMessage = customprepend ? customprepend + ' ' + msg : msg;
1688	customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage;
1689
1690	qcldPushAiContext('user', customMessage);
1691
1692	var claudeStreamEnabled = globalwpw.settings.obj.qcld_claude_stream_enabled;
1693	if (claudeStreamEnabled == "1") {
1694	const claudeStreamData = {
1695	action: "qcld_stream_claude",
1696	name: globalwpw.hasNameCookie,
1697	keyword: customMessage,
1698	active_ai_action: globalwpw.active_ai_action \|\| "",
1699	ai_history: JSON.stringify(globalwpw.aiContext)
1700	};
1701	streamClaude(claudeStreamData);
1702	return;
1703	} else {
1704	var data = {'action':'claude_response','name':globalwpw.hasNameCookie,'keyword':customMessage, 'active_ai_action':(globalwpw.active_ai_action \|\| ""), nonce: qcld_chatbot_obj.nonce, ai_history: JSON.stringify(globalwpw.aiContext)};
1705	wpwKits.ajax(data).done(function (res) {
1706	if( res == '' \|\| typeof res === 'object' ){
1707	var json = res;
1708	}if(typeof res === 'string'){
1709	var json = $.parseJSON(res);
1710	}
1711	if(json.status=='success'){
1712	qcldPushAiContext('assistant', json.message);
1713	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1714	setTimeout(function(){
1715	var isFormInProgress = qcldIsAiFormInProgress();
1716	if (json.message && json.message.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
1717	isFormInProgress = true;
1718	json.message = json.message.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
1719	}
1720	if (json.message && (json.message.indexOf('AI_FORM_DATA') !== -1 \|\| json.message.indexOf('ai-form-summary-card') !== -1)) {
1721	isFormInProgress = false;
1722	if (typeof globalwpw !== 'undefined') {
1723	globalwpw.aiContext = [];
1724	globalwpw.active_ai_action = '';
1725	globalwpw.qcld_ai_form_persisted_state = false;
1726	}
1727	}
1728
1729	wpwMsg.single(json.message);
1730	if(!isFormInProgress && globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" ){
1731	if(globalwpw.settings.obj.disable_repeatative!=1){
1732	setTimeout(function(){
1733	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1734	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1735	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1736	}
1737	},globalwpw.settings.preLoadingTime)
1738	}else{
1739	setTimeout(function(){
1740	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1741	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1742	}
1743	}, globalwpw.settings.preLoadingTime*2);
1744	}
1745	}
1746	if(!isFormInProgress) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
1747	},globalwpw.settings.preLoadingTime)
1748	}else{
1749	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + '</span>');
1750	}
1751	});
1752	}
1753	}
1754	if(globalwpw.settings.obj.gemini_enabled == 1){
1755	var customAappend = globalwpw.settings.obj.qcld_openrouter_append_content;
1756	var customprepend = globalwpw.settings.obj.qcld_openrouter_prepend_content;
1757	var customMessage = customprepend ? customprepend + ' ' + msg : msg;
1758	customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage;
1759
1760	qcldPushAiContext('user', customMessage);
1761
1762	var data = {'action':'qcld_gemini_response','name':globalwpw.hasNameCookie,'keyword':customMessage, 'active_ai_action':(globalwpw.active_ai_action \|\| ""), nonce: qcld_chatbot_obj.nonce, ai_history: JSON.stringify(globalwpw.aiContext)};
1763	wpwKits.ajax(data).done(function (res) {
1764	if( res == '' \|\| typeof res === 'object' ){
1765	var json = res;
1766	}if(typeof res === 'string'){
1767	var json = $.parseJSON(res);
1768	}
1769
1770	if(json.status=='success'){
1771	qcldPushAiContext('assistant', json.message);
1772	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1773
1774	setTimeout(function(){
1775	var isFormInProgress = qcldIsAiFormInProgress();
1776	if (json.message && json.message.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
1777	isFormInProgress = true;
1778	json.message = json.message.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
1779	}
1780	if (json.message && (json.message.indexOf('AI_FORM_DATA') !== -1 \|\| json.message.indexOf('ai-form-summary-card') !== -1)) {
1781	isFormInProgress = false;
1782	if (typeof globalwpw !== 'undefined') {
1783	globalwpw.aiContext = [];
1784	globalwpw.active_ai_action = '';
1785	globalwpw.qcld_ai_form_persisted_state = false;
1786	}
1787	}
1788
1789	wpwMsg.single(json.message);
1790
1791	if(!isFormInProgress && (globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){
1792	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1793	setTimeout(function(){
1794	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1795	if((globalwpw.settings.obj.qcld_disable_start_menu != "1" && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1796	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1797	}
1798	},globalwpw.settings.preLoadingTime)
1799	}else{
1800	setTimeout(function(){
1801	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1802	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1803	}
1804	}, globalwpw.settings.preLoadingTime*2);
1805	}
1806	}
1807	},globalwpw.settings.preLoadingTime)
1808	}else{
1809	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + '</span>');
1810	}
1811	})
1812	}
1813	if(globalwpw.settings.obj.grok_enabled == 1){
1814	var customMessage = msg;
1815	customMessage = customAappend ? customMessage + ' ' + customAappend : customMessage;
1816
1817	qcldPushAiContext('user', customMessage);
1818
1819	var data = {'action':'qcld_grok_response','name':globalwpw.hasNameCookie,'keyword':customMessage, 'active_ai_action':(globalwpw.active_ai_action \|\| ""), nonce: qcld_chatbot_obj.nonce, ai_history: JSON.stringify(globalwpw.aiContext)};
1820	wpwKits.ajax(data).done(function (res) {
1821	if( res == '' \|\| typeof res === 'object' ){
1822	var json = res;
1823	}if(typeof res === 'string'){
1824	var json = $.parseJSON(res);
1825	}
1826
1827	if(json.status=='success'){
1828	qcldPushAiContext('assistant', json.message);
1829	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1830
1831	setTimeout(function(){
1832	var isFormInProgress = qcldIsAiFormInProgress();
1833	if (json.message && json.message.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
1834	isFormInProgress = true;
1835	json.message = json.message.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
1836	}
1837	if (json.message && (json.message.indexOf('AI_FORM_DATA') !== -1 \|\| json.message.indexOf('ai-form-summary-card') !== -1)) {
1838	isFormInProgress = false;
1839	if (typeof globalwpw !== 'undefined') {
1840	globalwpw.aiContext = [];
1841	globalwpw.active_ai_action = '';
1842	globalwpw.qcld_ai_form_persisted_state = false;
1843	}
1844	}
1845
1846	wpwMsg.single(json.message);
1847
1848	if(!isFormInProgress && (globalwpw.settings.obj.qcld_disable_repited_startmenu != "1")){
1849	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1850	setTimeout(function(){
1851	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
1852	if((globalwpw.settings.obj.qcld_disable_start_menu != "1" && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1853	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1854	}
1855	},globalwpw.settings.preLoadingTime)
1856	}else{
1857	setTimeout(function(){
1858	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1" && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
1859	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1860	}
1861	}, globalwpw.settings.preLoadingTime*2);
1862	}
1863	}
1864	},globalwpw.settings.preLoadingTime)
1865	}else{
1866	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + 'Sorry, I encountered an error processing your AI request. Please check api key and try again later.' + '</span>');
1867	}
1868	})
1869	}
1870	},
1871	site_search:function(msg){
1872	msg1 = wpwKits.filterStopWords(msg);
1873	var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg1, 'security':wp_chatbot_obj.ajax_nonce};
1874	wpwKits.ajax(data).done(function (res) {
1875	var json=$.parseJSON(res);
1876	if(!qcldIsAiFormInProgress()) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
1877
1878	if(json.status=='success'){
1879	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
1880	wpwMsg.triple_nobg( wp_chatbot_obj.found_result_message,json.html,'<span class="qcld-chatbot-wildcard" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>' );
1881	}else{
1882	wpwMsg.double_nobg( wp_chatbot_obj.found_result_message,json.html);
1883	}
1884	}else if( (globalwpw.settings.obj.openai_enabled == 1) \|\| (wp_chatbot_obj.openai_enabled == 1) \|\| (globalwpw.settings.obj.openrouter_enabled == 1) \|\| (wp_chatbot_obj.openrouter_enabled == 1) \|\| (globalwpw.settings.obj.gemini_enabled == 1) \|\| (wp_chatbot_obj.gemini_enabled == 1) \|\| (globalwpw.settings.obj.grok_enabled == 1) \|\| (wp_chatbot_obj.grok_enabled == 1) \|\| (wp_chatbot_obj.claude_enabled == 1) \|\| (globalwpw.settings.obj.claude_enabled == 1) ){
1885	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
1886	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
1887	}
1888	wpwTree.openai_reply(msg);
1889	}else{
1890	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
1891	wpwMsg.double_nobg( wpwKits.randomMsg(wp_chatbot_obj.product_fail ),'<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
1892	}else{
1893	wpwMsg.single( wpwKits.randomMsg(wp_chatbot_obj.product_fail ));
1894	}
1895	}
1896	})
1897	}
1898	};
1899	/*
1900	* wpwbot Actions are divided into two part
1901	* shopper will response after initialize message,
1902	* then based on shopper activities shopper will act.
1903	*/
1904	var wpwAction={
1905	findkey:function(array, msg){
1906	var index = -1;
1907	$.each( array, function( key, value ) {
1908	value = jQuery.map(value, function(n,i){return n.toLowerCase();});
1909	if(value.indexOf(msg.toLowerCase()) > -1){
1910	index = key;
1911	return false;
1912	}
1913	});
1914	return index;
1915	},
1916	bot:function(msg){
1917	var simple_response_intent = globalwpw.settings.obj.simple_response_intent;
1918	if(simple_response_intent.length>0){
1919	simple_response_intent = jQuery.map(simple_response_intent, function(n,i){return n.toLowerCase();});
1920	}
1921	var allformname = jQuery.map(globalwpw.settings.obj.forms, function(n,i){return n.toLowerCase();});
1922	var allformcommand = globalwpw.settings.obj.form_commands;
1923	if(globalwpw.wildcardsHelp.indexOf(msg.toLowerCase())>-1){
1924
1925	if(globalwpw.wildCard==7){
1926	wpwTree.formbuilder_force_complete( msg );
1927	}
1928	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_help.toLowerCase()){
1929
1930	globalwpw.wildCard=0;
1931	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
1932	wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
1933	}
1934	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_support.toLowerCase()){
1935	globalwpw.wildCard=1;
1936	globalwpw.supportStep='welcome';
1937	wpwTree.support(msg);
1938	}
1939	// if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_product.toLowerCase()){
1940	// globalwpw.wildCard=20;
1941	// globalwpw.productStep='asking';
1942	// // wpwTree.product(msg);
1943	// }
1944	if(globalwpw.settings.obj.woocommerce){
1945	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_catalog.toLowerCase()){
1946	globalwpw.wildCard=20;
1947	globalwpw.productStep='search';
1948	wpwKits.sugestCat();
1949	}
1950	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_order.toLowerCase()){
1951	globalwpw.wildCard=21;
1952	globalwpw.orderStep='welcome';
1953	wpwTree.order(msg);
1954	}
1955	}
1956	if( globalwpw.settings.obj.open_a_ticket && msg.toLowerCase()==globalwpw.settings.obj.open_a_ticket.toLowerCase() && globalwpw.settings.obj.ticket_url!=''){
1957	//comming
1958	window.open(globalwpw.settings.obj.ticket_url, '_blank');
1959	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
1960	}
1961	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_reset.toLowerCase()){
1962	globalwpw.wildCard=25;
1963	globalwpw.resetStep='welcome';
1964	wpwTree.reset(msg);
1965	}
1966	if(msg.toLowerCase()==globalwpw.settings.obj.sys_key_email.toLowerCase()){
1967	// var shopperChoice=$(this).text();
1968	wpwMsg.shopper_choice(globalwpw.settings.obj.sys_key_email.toLowerCase());
1969	//Then ask email address
1970	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
1971	var shopperName= globalwpw.settings.obj.shopper_demo_name;
1972	}else{
1973	var shopperName=globalwpw.hasNameCookie;
1974	}
1975	var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email);
1976	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+shopperName+'! '+ ask_msg;
1977	wpwMsg.single(askEmail);
1978	globalwpw.supportStep='email';
1979	globalwpw.wildCard=1;
1980	localStorage.setItem("wildCard", globalwpw.wildCard);
1981	localStorage.setItem("supportStep", globalwpw.supportStep);
1982	}
1983	if( globalwpw.settings.obj.sys_key_livechat && msg.toLowerCase()==globalwpw.settings.obj.sys_key_livechat.toLowerCase()){
1984	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
1985	if(globalwpw.settings.obj.is_livechat_active){
1986	if(globalwpw.settings.obj.disable_livechat_operator_offline==1){
1987	if(globalwpw.settings.obj.is_operator_online==1){
1988	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
1989	if($('#wbca_signup_fullname').length>0){
1990	if(localStorage.getItem('shopper')!==null){
1991	$('#wbca_signup_fullname').val(localStorage.getItem('shopper'));
1992	}
1993	if(localStorage.getItem('shopperemail')!==null){
1994	$('#wbca_signup_email').val(localStorage.getItem('shopperemail'));
1995	}
1996	}
1997	$("#wp-chatbot-board-container").removeClass('active-chat-board');
1998	$('.wp-chatbot-container').hide();
1999	$('.wpbot-saas-live-chat').show();
2000	}
2001	}else{
2002	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
2003	if($('#wbca_signup_fullname').length>0){
2004	if(localStorage.getItem('shopper')!==null){
2005	$('#wbca_signup_fullname').val(localStorage.getItem('shopper'));
2006	}
2007	if(localStorage.getItem('shopperemail')!==null){
2008	$('#wbca_signup_email').val(localStorage.getItem('shopperemail'));
2009	}
2010	}
2011	$("#wp-chatbot-board-container").removeClass('active-chat-board');
2012	$('.wp-chatbot-container').hide();
2013	$('.wpbot-saas-live-chat').show();
2014	}
2015	}
2016	}
2017	}else if(allformname.indexOf(msg.toLowerCase()) > -1 \|\| this.findkey(allformcommand, msg)> -1){
2018	//Form builder commands form name
2019	if(globalwpw.wildCard==7){
2020	wpwTree.formbuilder_force_complete( msg );
2021	}
2022	var index = (allformname.indexOf(msg.toLowerCase()) > -1?allformname.indexOf(msg.toLowerCase()):this.findkey(allformcommand, msg));
2023	var formid=globalwpw.settings.obj.form_ids[index];
2024	globalwpw.wildCard=7;
2025	globalwpw.formStep='welcome';
2026	wpwTree.formbuilder(formid);
2027	}else if(simple_response_intent.indexOf(msg.toLowerCase()) > -1){
2028	if(globalwpw.wildCard==7){
2029	wpwTree.formbuilder_force_complete( msg );
2030	}
2031	var data = {'action':'wpbo_search_responseby_intent','name':globalwpw.hasNameCookie,'keyword':msg, 'language':globalwpw.settings.obj.language};
2032	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2033	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2034	}
2035	wpwKits.ajax(data).done(function (response) {
2036	var json=$.parseJSON(response);
2037	if(json.status=='success'){
2038	wpwMsg.single(json.html);
2039	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
2040	if( typeof(json.followup)!=="undefined" && json.followup!='' ){
2041	setTimeout(function(){
2042	wpwMsg.single(json.followup);
2043	}, globalwpw.settings.preLoadingTime*2);
2044	}else{
2045
2046	setTimeout(function(){
2047	if(!qcldIsAiFormInProgress()) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
2048	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2049	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2050	}
2051	}, globalwpw.settings.preLoadingTime*2);
2052	}
2053	}
2054	})
2055	}else{
2056	/*
2057	* Greeting part
2058	* bot action
2059	*/
2060	if(globalwpw.wildCard==0){
2061	//When intialize 1 and don't have cookies then keep the name of shooper in in cookie
2062	if(globalwpw.initialize==1 && !localStorage.getItem('shopper') && globalwpw.wildCard==0){
2063	wpwTree.greeting(msg);
2064	}else if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
2065	wpwTree.greeting(msg);
2066	}else if(localStorage.getItem('default_asking_email')){
2067	wpwTree.greeting(msg);
2068	}else if(localStorage.getItem('default_asking_phone')){
2069	wpwTree.greeting(msg);
2070	}else{
2071	//simple text response wrapper
2072
2073	var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'keyword':msg, 'language':globalwpw.settings.obj.language};
2074	if(wp_chatbot_obj.disable_site_search == 1){
2075	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2076	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2077	}
2078	}
2079	wpwKits.ajax(data).done(function (response) {
2080	var json=$.parseJSON(response);
2081
2082	if(json.status=='fail' && json.data !==''){
2083
2084	if(wp_chatbot_obj.disable_site_search != 1){
2085	wpwTree.site_search(msg)
2086	}
2087	else if( (globalwpw.settings.obj.openai_enabled == 1) \|\| (wp_chatbot_obj.openai_enabled == 1) \|\| (globalwpw.settings.obj.openrouter_enabled == 1) \|\| (wp_chatbot_obj.openrouter_enabled == 1) \|\| (globalwpw.settings.obj.gemini_enabled == 1) \|\| (wp_chatbot_obj.gemini_enabled == 1) \|\| (globalwpw.settings.obj.grok_enabled == 1) \|\| (wp_chatbot_obj.grok_enabled == 1) \|\| (wp_chatbot_obj.claude_enabled == 1) \|\| (globalwpw.settings.obj.claude_enabled == 1) ){
2088	wpwTree.openai_reply(msg)
2089	}else{
2090	wpwMsg.single(globalwpw.settings.obj.empty_filter_msg);
2091	}
2092	}else if(json.status=='success'){
2093	if(typeof(json.category)!=="undefined" && json.category){
2094	var question='';
2095	$.each(json.data, function (i, obj) {
2096	question += '<span class="qcld-chatbot-wildcard qcld_simple_txt_response" data-strid="'+ obj.id +'">'+ obj.query +'</span>';
2097	});
2098	wpwMsg.single_nobg(question);
2099	}
2100	else if(json.multiple){
2101	var question='';
2102	$.each(json.data, function (i, obj) {
2103	question += '<span class="qcld-chatbot-wildcard qcld_simple_txt_response" data-strid="'+ obj.id +'">'+ obj.query +'</span>';
2104	});
2105	wpwMsg.double_nobg(wpwKits.randomMsg(globalwpw.settings.obj.did_you_mean),question);
2106	}else{
2107	wpwMsg.single(json.data[0].response);
2108	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.wildcard_msg);
2109	if( typeof(json.data[0].followup)!=="undefined" && json.data[0].followup!='' ){
2110	setTimeout(function(){
2111	wpwMsg.single(json.data[0].followup);
2112	}, globalwpw.settings.preLoadingTime*2);
2113	}else{
2114	// if(globalwpw.settings.obj.disable_repeatative!=1){
2115	// setTimeout(function(){
2116	// wpwMsg.double_nobg(serviceOffer, globalwpw.wildcards);
2117	// }, globalwpw.settings.preLoadingTime*2);
2118	// }else{
2119	setTimeout(function(){
2120	if(!qcldIsAiFormInProgress()) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
2121	if( (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2122	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2123	}
2124	}, globalwpw.settings.preLoadingTime*2);
2125	// }
2126	}
2127	}
2128	}else{
2129	//Default intents site search
2130	msg = wpwKits.filterStopWords(msg);
2131	if(globalwpw.settings.obj.woocommerce){
2132	var data = {'action':'qcld_wb_chatbot_keyword', 'keyword':msg};
2133	//Products by string search ajax handler.
2134	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2135	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2136	}
2137	wpwKits.ajax(data).done(function( response ) {
2138	if(response.product_num==0){
2139	if(msg!='' && globalwpw.settings.obj.disable_sitesearch==''){
2140	msg = wpwKits.filterStopWords(msg);
2141	var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg, 'security':wp_chatbot_obj.ajax_nonce};
2142	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2143	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2144	}
2145	wpwKits.ajax(data).done(function (response) {
2146	var json=$.parseJSON(response);
2147	if(json.status=='success'){
2148	// wpwMsg.single(wp_chatbot_obj.found_result_message);
2149	$('span[data-wildcart="back"]').remove();
2150	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2151	wpwMsg.triple_nobg(wp_chatbot_obj.found_result_message,json.html,'<span class="qcld-chatbot-wildcard" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2152	}else{
2153	wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html);
2154	}
2155	}else{
2156	var data = {'action':'wpbo_failed_response','name':globalwpw.hasNameCookie,'keyword':msg};
2157	wpwKits.ajax(data).done(function (res) {
2158	//
2159	})
2160	if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count \|\| globalwpw.settings.obj.no_result_attempt_count == 0 ){
2161	wpwMsg.single(wpwKits.randomMsg(json.html));
2162	setTimeout(function(){
2163	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2164	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2165	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2166	}
2167	},globalwpw.settings.preLoadingTime)
2168	globalwpw.counter = 0;
2169	}else{
2170	globalwpw.counter++;
2171	wpwMsg.single(wpwKits.randomMsg(json.html));
2172	}
2173	}
2174	globalwpw.wildCard=0;
2175	});
2176	}else{
2177	globalwpw.wildCard=0;
2178	wpwMsg.single(wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg));
2179	// if(globalwpw.settings.obj.disable_repeatative!=1){
2180	// setTimeout(function(){
2181	// var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2182	// wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
2183	// },globalwpw.settings.preLoadingTime)
2184	// }else{
2185	setTimeout(function(){
2186	if(!qcldIsAiFormInProgress()) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
2187	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2188	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2189	}
2190	}, globalwpw.settings.preLoadingTime*2);
2191	// }
2192	}
2193	}else {
2194	var productSucces= wpwKits.randomMsg(globalwpw.settings.obj.product_success)+" <strong>"+msg+"</strong>!";
2195	console.log(globalwpw.wildcards);
2196	wpwMsg.double_nobg(productSucces,response.html);
2197	if(response.per_page >= response.product_num){
2198	setTimeout(function () {
2199	var searchAgain = wpwKits.randomMsg(globalwpw.settings.obj.product_infinite);
2200	wpwMsg.single(searchAgain);
2201	//keeping value in localstorage
2202	globalwpw.wildCard=20;
2203	globalwpw.productStep='search';
2204	localStorage.setItem("productStep", globalwpw.productStep);
2205	},globalwpw.settings.wildcardsShowTime);
2206	}
2207	}
2208	});
2209	}else{
2210	if(msg!='' && globalwpw.settings.obj.disable_sitesearch==''){
2211	msg = wpwKits.filterStopWords(msg);
2212	var data = {'action':'wpbo_search_site','name':globalwpw.hasNameCookie,'keyword':msg, 'security':wp_chatbot_obj.ajax_nonce};
2213	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2214	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2215	}
2216	wpwKits.ajax(data).done(function (response) {
2217	var json=$.parseJSON(response);
2218	if(json.status=='success'){
2219	//wpwMsg.single();
2220	$('span[data-wildcart="back"]').remove();
2221	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2222	wpwMsg.triple_nobg(wp_chatbot_obj.found_result_message,json.html,'<span class="qcld-chatbot-wildcard" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2223	}else{
2224	wpwMsg.double_nobg(wp_chatbot_obj.found_result_message,json.html);
2225	}
2226	}else{
2227	var data = {'action':'wpbo_failed_response','name':globalwpw.hasNameCookie,'keyword':msg};
2228	wpwKits.ajax(data).done(function (res) {
2229	//
2230	})
2231	if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count \|\| globalwpw.settings.obj.no_result_attempt_count == 0 ){
2232	wpwMsg.single(wpwKits.randomMsg(json.html));
2233	setTimeout(function(){
2234	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2235	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2236	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2237	}
2238	},globalwpw.settings.preLoadingTime)
2239	globalwpw.counter = 0;
2240	}else{
2241	globalwpw.counter++;
2242	wpwMsg.single(wpwKits.randomMsg(json.html));
2243	}
2244	}
2245	globalwpw.wildCard=0;
2246	});
2247	}else{
2248	globalwpw.wildCard=0;
2249	wpwMsg.single(wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg));
2250	// if(globalwpw.settings.obj.disable_repeatative!=1){
2251	// setTimeout(function(){
2252	// var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2253	// wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
2254	// },globalwpw.settings.preLoadingTime)
2255	// }else{
2256	setTimeout(function(){
2257	if(!qcldIsAiFormInProgress()) { $(globalwpw.settings.messageContainer).find('.wp-chatbot-msg:last .qcld-like-dislike-icon').css('display', 'block'); }
2258	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2259	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2260	}
2261	}, globalwpw.settings.preLoadingTime*2);
2262	// }
2263	}
2264	}
2265	}
2266	})
2267
2268	} //
2269	}
2270	if(globalwpw.settings.obj.woocommerce){
2271	//Product
2272	if(globalwpw.wildCard==20){
2273	wpwTree.product(msg);
2274	}
2275	/*
2276	* order status part
2277	* bot action
2278	*/
2279	if(globalwpw.wildCard==21){
2280	wpwTree.order(msg);
2281	}
2282	}
2283	if(globalwpw.wildCard==1){
2284	wpwTree.support(msg);
2285	}
2286	if(globalwpw.wildCard==3){
2287	wpwTree.subscription(msg);
2288	}
2289	if(globalwpw.wildCard==6){
2290	wpwTree.unsubscription(msg);
2291	}
2292	if(globalwpw.wildCard==7){
2293	wpwTree.formbuilder(msg);
2294	}
2295	if(globalwpw.wildCard==9){
2296	wpwTree.bargain(msg);
2297	}
2298	if(globalwpw.wildCard==25){
2299	wpwTree.reset(msg);
2300	}
2301	if(globalwpw.wildCard==26){
2302	wpwTree.dfcx(msg);
2303	}
2304	if(globalwpw.wildCard==30){
2305	wpwTree.ldsuggestion();
2306	}
2307	}
2308	},
2309	clickstr: function(id){
2310	var data = {'action':'wpbo_search_response','name':globalwpw.hasNameCookie,'strid':id, 'language':globalwpw.settings.obj.language};
2311
2312	wpwKits.ajax(data).done(function (response) {
2313	var json=$.parseJSON(response);
2314	if(json.status=='success'){
2315	if(typeof(json.data)!=="undefined" && json.data){
2316	var question='';
2317	$.each(json.data, function (i, obj) {
2318
2319	question += obj.response;
2320	});
2321	wpwMsg.single(question);
2322	}
2323	}
2324	})
2325	},
2326	shopper:function (msg) {
2327	wpwMsg.shopper(msg);
2328	if(globalwpw.wildCard==1) {
2329	this.bot(msg);
2330	}else if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.wildCard==0 && globalwpw.ai_step==1 && globalwpw.df_status_lock==0){
2331	this.bot(msg);
2332	} else{
2333	//Filtering the user given messages by stopwords
2334	var filterMsg=(msg);
2335	//handle empty filterMsg as repeat the message.
2336	if(filterMsg=="") {
2337	//if(globalwpw.emptymsghandler==0){
2338	globalwpw.repeatQueryEmpty=wpwKits.randomMsg(globalwpw.settings.obj.empty_filter_msg);
2339	globalwpw.emptymsghandler++;
2340	//}
2341	wpwMsg.single(globalwpw.repeatQueryEmpty);
2342	setTimeout(function(){
2343	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2344	if((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2345	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2346	}
2347	},globalwpw.settings.preLoadingTime)
2348	}else {
2349	globalwpw.emptymsghandler=0;
2350	this.bot(filterMsg);
2351	}
2352	}
2353	}
2354	};
2355	/*
2356	* wpwBot Plugin Creation without selector and
2357	* wpwbot and shoppers all activities will be handled.
2358	*/
2359	$.wpwbot = function(options) {
2360	//Using plugins defualts values or overwrite by options.
2361
2362	var settings = $.extend({}, $.wpwbot.defaults, options);
2363	//Updating global settings
2364	globalwpw.settings=settings;
2365	//updating the helpkeywords
2366	globalwpw.wildcardsHelp=[globalwpw.settings.obj.sys_key_help.toLowerCase(),globalwpw.settings.obj.sys_key_product.toLowerCase(),globalwpw.settings.obj.sys_key_catalog.toLowerCase(),globalwpw.settings.obj.sys_key_support.toLowerCase(),globalwpw.settings.obj.sys_key_order.toLowerCase(),globalwpw.settings.obj.sys_key_reset.toLowerCase(),globalwpw.settings.obj.sys_key_email.toLowerCase()]
2367	//updating wildcards
2368	globalwpw.wildcards='';
2369	if(globalwpw.settings.obj.start_menu!=''){
2370	var menu_html = '';
2371	var menu_items = $.parseHTML($.trim(globalwpw.settings.obj.start_menu));
2372	$(menu_items).each(function(){
2373	if( $(this).prop('tagName') == 'SPAN' ){
2374	if( $(this).hasClass('qcld-chatbot-suggest-email') ){
2375	if( globalwpw.settings.obj.disable_feedback=='' ){
2376	menu_html += $(this).prop('outerHTML');
2377	}
2378	}else if( $(this).hasClass('qcld-chatbot-suggest-phone') ){
2379	if( globalwpw.settings.obj.call_gen=="" ){
2380	menu_html += $(this).prop('outerHTML');
2381	}
2382	}else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'support' ){
2383	if( globalwpw.settings.obj.disable_faq=='' ){
2384	menu_html += $(this).prop('outerHTML');
2385	}
2386	}else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'messenger' ){
2387	if( globalwpw.settings.obj.enable_messenger==1 ){
2388	menu_html += $(this).prop('outerHTML');
2389	}
2390	}else if( $(this).hasClass('qcld-chatbot-wildcard') && $(this).attr('data-wildcart') == 'whatspp' ){
2391	if( globalwpw.settings.obj.enable_whats==1 ){
2392	menu_html += $(this).prop('outerHTML');
2393	}
2394	}else{
2395	menu_html += $(this).prop('outerHTML');
2396	}
2397	}
2398	})
2399	if( menu_html != '' ){
2400	globalwpw.wildcards = menu_html;
2401	}else{
2402	globalwpw.wildcards = globalwpw.settings.obj.start_menu;
2403	}
2404	}
2405	//Initialize the wpwBot with greeting and if already initialize and given name then return greeting..
2406	if(localStorage.getItem("wpwHitory") && globalwpw.initialize==0 ){
2407	var wpwHistory=localStorage.getItem("wpwHitory");
2408	$(globalwpw.settings.messageWrapper).html(wpwHistory);
2409	//Scroll to the last element.
2410	wpwKits.scrollTo();
2411	//Now mainting the current stages tokens
2412	globalwpw.initialize=1;
2413	if(localStorage.getItem("wildCard")){
2414	globalwpw.wildCard=localStorage.getItem("wildCard");
2415	}
2416	if(localStorage.getItem("productStep")){
2417	globalwpw.productStep=localStorage.getItem("productStep");
2418	}
2419	if(localStorage.getItem("orderStep")){
2420	globalwpw.orderStep=localStorage.getItem("orderStep");
2421	}
2422	if(localStorage.getItem("supportStep")){
2423	globalwpw.supportStep=localStorage.getItem("supportStep");
2424	}
2425	if(localStorage.getItem("aiStep")){
2426	globalwpw.ai_step=localStorage.getItem("aiStep");
2427	}
2428	if(localStorage.getItem("formfieldid")){
2429	globalwpw.formfieldid=localStorage.getItem("formfieldid");
2430	}
2431	if(localStorage.getItem("formentry")){
2432	globalwpw.formentry=localStorage.getItem("formentry");
2433	}
2434	if(localStorage.getItem("formStep")){
2435	globalwpw.formStep=localStorage.getItem("formStep");
2436	}
2437	if(localStorage.getItem("formid")){
2438	globalwpw.formid=localStorage.getItem("formid");
2439	}
2440	//update the value for initializing.
2441	globalwpw.initialize=1;
2442	} else {
2443	if(globalwpw.initialize==0 && globalwpw.wildCard==0 && globalwpw.settings.obj.re_target_handler==0){
2444	wpwWelcome.greeting();
2445	//update the value for initializing.
2446	globalwpw.initialize=1;
2447	}else{ // re targeting part .
2448	setTimeout(function (e) {
2449	wpwWelcome.greeting();
2450	},8500);
2451	globalwpw.initialize=1;
2452	}
2453	}
2454	function wpbotResetSendMessageClasses() {
2455	$(settings.sendButton).removeClass('wp-chatbot-send-message-active wp-chatbot-send-message-typing');
2456	}
2457
2458	// Typing state only: add active class while editor has content.
2459	$(document).on('input keyup', settings.messageEditor, function () {
2460	var hasValue = $.trim($(settings.messageEditor).val()).length > 0;
2461	$(settings.sendButton).toggleClass('wp-chatbot-send-message-active', hasValue);
2462	});
2463
2464	// Blur state: clean both classes if no input value.
2465	$(document).on('blur', settings.messageEditor, function () {
2466	var hasValue = $.trim($(settings.messageEditor).val()).length > 0;
2467	if (!hasValue) {
2468	wpbotResetSendMessageClasses();
2469	}
2470	});
2471
2472	//When shopper click on send button
2473	$(document).on('click',settings.sendButton,function (e) {
2474	var shopperMsg =$(settings.messageEditor).val();
2475	if(shopperMsg != ""){
2476	wpwAction.shopper(wpwKits.htmlTagsScape(shopperMsg));
2477	$(settings.messageEditor).val('');
2478	wpbotResetSendMessageClasses();
2479	}
2480	});
2481	$(document).on('click', '.chatbot_intent_reload', function(e){
2482	e.preventDefault();
2483	var obj = $(this);
2484	if(obj.attr('data-intent-type')=='formbuilder'){
2485	if( obj.attr('data-step')=='complete' ){
2486	globalwpw.formStep='field';
2487	localStorage.setItem("formStep", globalwpw.formStep);
2488	}
2489	globalwpw.wildCard=obj.attr('data-wildcard');
2490	globalwpw.formfieldid = obj.attr('data-intent');
2491	wpwTree.formbuilder();
2492	}
2493	})
2494	/*
2495	* Or when shopper press the ENTER key
2496	* Then chatting functionality will be started.
2497	*/
2498	$(document).on('click', '.wpb-quick-reply', function(e){
2499	e.preventDefault();
2500	$('#wp-chatbot-editor').val($(this).html());
2501	$('#wp-chatbot-send-message').trigger( "click" );
2502	})
2503	$(document).on('keypress',settings.messageEditor,function (e) {
2504	if (e.which == 13\|\|e.keyCode==13) {
2505	e.preventDefault();
2506	var shopperMsg =$(settings.messageEditor).val();
2507	if(shopperMsg != ""){
2508	wpwAction.shopper(wpwKits.htmlTagsScape(shopperMsg));
2509	$(settings.messageEditor).val('');
2510	wpbotResetSendMessageClasses();
2511	}
2512	}
2513	});
2514	$(document).on('click', '.qcld-chatbot-checkbox', function(){
2515
2516	var value = [];
2517	$('.qcld-chatbot-checkbox').each(function(){
2518	if($(this).prop("checked") == true){
2519	value.push($(this).val());
2520	}
2521	})
2522	$('#wp-chatbot-editor').val(value.join());
2523	if ($.trim($('#wp-chatbot-editor').val()).length > 0) {
2524	$(settings.sendButton).addClass('wp-chatbot-send-message-active');
2525	} else {
2526	wpbotResetSendMessageClasses();
2527	}
2528	})
2529	//Click on the wildcards to select a service
2530	$(document).on('click','.qcld-chatbot-wildcard',function(){
2531	var wildcardData=$(this).attr('data-form');
2532	var shooperChoice=$(this).text();
2533	wpwMsg.shopper_choice(shooperChoice);
2534	if(typeof wildcardData === "undefined"){
2535	var wildcardData=$(this).attr('data-wildcart');
2536	}
2537	//Wild cards handling for bot.
2538	if(wildcardData=='product'){
2539	globalwpw.wildCard=1;
2540	globalwpw.productStep='asking'
2541	wpwAction.bot('from wildcard product');
2542	//keeping value in localstorage
2543	localStorage.setItem("wildCard", globalwpw.wildCard);
2544	localStorage.setItem("productStep", globalwpw.productStep);
2545	}
2546	if(wildcardData=='catalog'){
2547	wpwAction.bot(globalwpw.settings.obj.sys_key_catalog.toLowerCase());
2548	}
2549	if(wildcardData=='featured'){
2550	globalwpw.wildCard=1;
2551	globalwpw.productStep='featured'
2552	wpwAction.bot('from wildcard product');
2553	//keeping value in localstorage
2554	localStorage.setItem("wildCard", globalwpw.wildCard);
2555	localStorage.setItem("productStep", globalwpw.productStep);
2556	}
2557	if(wildcardData=='sale'){
2558	globalwpw.wildCard=1;
2559	globalwpw.productStep='sale'
2560	wpwAction.bot('from wildcard product');
2561	//keeping value in localstorage
2562	localStorage.setItem("wildCard", globalwpw.wildCard);
2563	localStorage.setItem("productStep", globalwpw.productStep);
2564	}
2565	if(wildcardData=='order'){
2566	globalwpw.wildCard=2;
2567	globalwpw.orderStep='welcome';
2568	wpwAction.bot('from wildcard order');
2569	//keeping value in localstorage
2570	localStorage.setItem("wildCard", globalwpw.wildCard);
2571	localStorage.setItem("orderStep", globalwpw.orderStep);
2572	}
2573	if((wildcardData=='support ui-sortable-handle') \|\| (wildcardData=='support')) {
2574	globalwpw.wildCard=1;
2575	globalwpw.supportStep='welcome';
2576	wpwAction.bot('from wildcard support');
2577	//keeping value in localstorage
2578	localStorage.setItem("wildCard", globalwpw.wildCard);
2579	localStorage.setItem("supportStep", globalwpw.supportStep);
2580	}
2581	if(wildcardData=='back'){
2582	globalwpw.wildCard=0;
2583	//wpwAction.bot('start');
2584	wpwAction.bot(wp_chatbot_obj.sys_key_help.toLowerCase());
2585	//keeping value in localstorage
2586	localStorage.setItem("wildCard", globalwpw.wildCard);
2587	}
2588	if(wildcardData=='ai_form'){
2589	globalwpw.wildCard=0;
2590	globalwpw.active_ai_action = shooperChoice;
2591	globalwpw.qcld_ai_form_persisted_state = true;
2592	wpwAction.bot(shooperChoice);
2593	localStorage.setItem("wildCard", globalwpw.wildCard);
2594	}
2595	if(wildcardData=='messenger'){
2596	var url='https://www.messenger.com/t/'+globalwpw.settings.obj.fb_page_id;
2597	var win = window.open(url, '_blank');
2598	win.focus();
2599	}
2600	if(wildcardData=='whatsapp'){
2601	var url='https://api.whatsapp.com/send?phone='+globalwpw.settings.obj.whats_num;
2602	var win = window.open(url, '_blank');
2603	win.focus();
2604	}
2605	});
2606	$(document).on('click','.qcld-chatbot-form',function(e){
2607	e.preventDefault();
2608	var formid=$(this).attr('data-form');
2609	globalwpw.wildCard=7;
2610	globalwpw.formStep='welcome';
2611	wpwTree.formbuilder(formid);
2612	})
2613	$(document).on('click','.qcld_simple_txt_response',function(e){
2614	e.preventDefault();
2615	var text=$(this).text();
2616	var id = $(this).data('strid');
2617	globalwpw.wildCard=0;
2618	wpwAction.clickstr(id);
2619	})
2620	$(document).on('click','#wp-chatbot-desktop-reload',function (e) {
2621	e.preventDefault();
2622	var actionType=$(this).attr('reset-data');
2623	$('#wp-chatbot-messages-container').html('');
2624	localStorage.removeItem('shopper');
2625	globalwpw.wildCard=0;
2626	globalwpw.ai_step=0;
2627	localStorage.setItem("wildCard", globalwpw.wildCard);
2628	localStorage.setItem("aiStep", globalwpw.ai_step);
2629	globalwpw.formfieldid = '';
2630	localStorage.setItem("formfieldid", globalwpw.formfieldid);
2631	globalwpw.formStep='welcome';
2632	localStorage.setItem("formStep", globalwpw.formStep);
2633	globalwpw.formid='';
2634	localStorage.setItem("formid", globalwpw.formid);
2635	globalwpw.formentry = 0;
2636	localStorage.setItem("formentry", globalwpw.formentry);
2637	localStorage.removeItem("cx-name" );
2638	localStorage.removeItem("cx-diaplayname" );
2639	localStorage.removeItem("cx-languagecode" );
2640	localStorage.removeItem("cx-timezone" );
2641	var number = Math.random() // 0.9394456857981651
2642	number.toString(36); // '0.xtis06h6'
2643	var id = number.toString(36).substr(2); // 'xtis06h6'
2644	localStorage.setItem('botsessionid', id);
2645	// Keep mobile/responsive chat full-width after reset (do not shrink to content)
2646	if ($(window).width() <= 480 && globalwpw.settings.obj.mobile_full_screen == 1) {
2647	$('#wp-chatbot-chat-container').addClass('wp-chatbot-mobile-fs-open').css({
2648	'bottom': '0',
2649	'left': '0',
2650	'right': '0',
2651	'width': '100%',
2652	'max-width': '100%'
2653	});
2654	$('#wp-chatbot-board-container').css({'width': '100%', 'max-width': '100%'});
2655	$('.slimScrollDiv').css({'width': '100%', 'max-width': '100%'});
2656	}
2657	wpwWelcome.greeting();
2658	});
2659	$(document).on('click','.qcld-chatbot-formanswer',function(e){
2660	e.preventDefault();
2661	var answer=$(this).attr('data-form-value');
2662	wpwAction.bot(answer);
2663	})
2664	//
2665	$(document).on('click','.qcld-chatbot-product-category',function(){
2666	var catType=$(this).attr('data-category-type');
2667	var shopperChoiceCatId=$(this).text()+'#'+$(this).attr('data-category-id');
2668	var shopperChoiceCategory=$(this).text();
2669	if(catType=='hasChilds'){
2670	//Now hide all categories but shopper choice.
2671	wpwMsg.shopper_choice(shopperChoiceCategory);
2672	//updating the product steps and bringing the product by category.
2673	wpwKits.subCats($(this).attr('data-category-id'));
2674	globalwpw.productStep='search';
2675	globalwpw.wildCard=1;
2676	}else{
2677	//Now hide all categories but shopper choice.
2678	wpwMsg.shopper_choice(shopperChoiceCategory);
2679	//updating the product steps and bringing the product by category.
2680	globalwpw.productStep='category';
2681	globalwpw.wildCard=1;
2682	//keeping value in localstorage
2683	localStorage.setItem("productStep", globalwpw.productStep);
2684	wpwAction.bot(shopperChoiceCatId);
2685	}
2686	});
2687	//Product Load More features for product search or category products
2688	$(document).on('click','#wp-chatbot-loadmore',function (e) {
2689	$('#wp-chatbot-loadmore-loader').html('<img class="wp-chatbot-comment-loader" src="'+globalwpw.settings.obj.image_path+'loadmore.gif" alt="..." />');
2690	var loadMoreDom=$(this);
2691	var productOffest=loadMoreDom.attr('data-offset');
2692	var searchType=loadMoreDom.attr('data-search-type');
2693	var searchTerm=loadMoreDom.attr('data-search-term');
2694	var data = { 'action': 'qcld_wb_chatbot_load_more','offset': productOffest,'search_type': searchType,'search_term': searchTerm};
2695	//Load more ajax handler.
2696	wpwKits.ajax(data).done(function (response) {
2697	//Change button text
2698	$('#wp-chatbot-loadmore-loader').html('');
2699	$('.wp-chatbot-products').append(response.html);
2700	loadMoreDom.attr('data-search-term',response.search_term);
2701	wpwKits.wpwHistorySave();
2702	loadMoreDom.attr('data-offset',response.offset);
2703	if(response.product_num <= response.per_page){
2704	loadMoreDom.hide();
2705	//Now show the user infinite.
2706	setTimeout(function () {
2707	var searchAgain = wpwKits.randomMsg(globalwpw.settings.obj.product_infinite);
2708	wpwMsg.single(searchAgain);
2709	globalwpw.productStep='search';
2710	//keeping value in localstorage
2711	localStorage.setItem("productStep", globalwpw.productStep);
2712	},globalwpw.settings.wildcardsShowTime);
2713	}
2714	//scroll to the last message
2715	wpwKits.scrollTo();
2716	});
2717	});
2718	//search load more
2719	$(document).on('click', '.wp-chatbot-loadmore', function(e){
2720	e.preventDefault();
2721	var obj = $(this);
2722
2723	var keyword = obj.attr('data-keyword');
2724	var post_type = obj.attr('data-post_type');
2725	var page = obj.attr('data-page');
2726	obj.text('Loading...');
2727	var data = {'action':'wpbo_search_site_pagination','name':globalwpw.hasNameCookie,'keyword':keyword,'language': globalwpw.settings.obj.language,'type': post_type, 'page': page, 'nonce': qcld_chatbot_obj.nonce};
2728	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2729	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2730	}
2731	wpwKits.ajax(data).done(function (res) {
2732	var json = (res);
2733	if(json.status=='success'){
2734	$('span[data-wildcart="back"]').remove();
2735	wpwMsg.single(json.html);
2736	// Hide the comment loader after response inside parent .wp-chatbot-paragraph
2737	// Hide the entire li.wp-chatbot-msg if its .wp-chatbot-paragraph only contains the loader image (and is hidden)
2738
2739	setTimeout(function(){
2740	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2741	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2742	}
2743	},globalwpw.settings.preLoadingTime)
2744
2745	obj.remove();
2746	}else{
2747
2748	if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count \|\| globalwpw.settings.obj.no_result_attempt_count == 0 ){
2749
2750	wpwMsg.single(json.html);
2751	if(globalwpw.settings.obj.disable_repeatative!=1){
2752	if ( wpwKits.render( globalwpw.settings.obj.no_result_attempt_message ) != '' ) {
2753	setTimeout(function(){
2754	wpwMsg.single(wpwKits.render( globalwpw.settings.obj.no_result_attempt_message ));
2755	},globalwpw.settings.preLoadingTime)
2756	} else {
2757	setTimeout(function(){
2758	var serviceOffer=wpwKits.randomMsg(globalwpw.settings.obj.support_option_again);
2759	if((globalwpw.settings.obj.qcld_disable_start_menu != "1")){
2760	if(typeof(globalwpw.wildcards) != 'undefined' && (globalwpw.wildcards != '')){
2761	console.log(globalwpw.wildcards);
2762	wpwMsg.double_nobg(serviceOffer,globalwpw.wildcards);
2763	}else{
2764	wpwMsg.single(serviceOffer);
2765	}
2766
2767	}
2768
2769	},globalwpw.settings.preLoadingTime)
2770	}
2771	}
2772	globalwpw.counter = 0;
2773
2774	}else{
2775	globalwpw.counter++;
2776	wpwTree.df_reply(res);
2777	}
2778
2779	}
2780	globalwpw.wildCard=0;
2781
2782	});
2783
2784
2785	})
2786
2787	//search load more
2788	$(document).on('click', '.wp-chatbot-loadmore2', function(e){
2789	e.preventDefault();
2790	var obj = $(this);
2791
2792	var keyword = obj.attr('data-keyword');
2793
2794	var page = obj.attr('data-page');
2795
2796	var search_type = obj.attr('data-search-type');
2797	obj.text(globalwpw.settings.obj.loading.en_US);
2798
2799	if( search_type == 'default-wp-search' ){
2800	var data = {'action':'wpbo_default_search_pagination2','name':globalwpw.hasNameCookie,'keyword':keyword, 'page': page, search_type:'default-wp-search'};
2801	}else{
2802	var data = {'action':'wpbo_search_site_pagination2','name':globalwpw.hasNameCookie,'keyword':keyword, 'page': page,'nonce': qcld_chatbot_obj.nonce};
2803	}
2804	if($(globalwpw.settings.messageLastChild+' .wp-chatbot-comment-loader').length==0){
2805	$(globalwpw.settings.messageContainer).append(wpwKits.botPreloader());
2806	}
2807	wpwKits.ajax(data).done(function (res) {
2808	var json=$.parseJSON(res);
2809	if(json.status=='success'){
2810	$('span[data-wildcart="back"]').remove();
2811
2812	wpwMsg.single_nobg(json.html);
2813
2814	setTimeout(function(){
2815	if((globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && (globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1)){
2816	wpwMsg.single_nobg('<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' + wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) + '</span>');
2817	}
2818	},globalwpw.settings.preLoadingTime)
2819
2820	obj.remove();
2821	}else{
2822
2823	if(globalwpw.counter == globalwpw.settings.obj.no_result_attempt_count \|\| globalwpw.settings.obj.no_result_attempt_count == 0 ){
2824
2825	wpwMsg.single(json.html);
2826	wpwTree.start_menu_settings();
2827	globalwpw.counter = 0;
2828
2829	}else{
2830	globalwpw.counter++;
2831	wpwTree.df_reply(res);
2832	}
2833
2834	}
2835	globalwpw.wildCard=0;
2836	});
2837
2838
2839	});
2840	/Products details part */
2841	// if(globalwpw.settings.obj.open_product_detail!=1){
2842	// $(document).on('click','.wp-chatbot-product a',function (e) {
2843	// e.preventDefault();
2844	// $('.wp-chatbot-product-container').addClass('active-chatbot-product-details');
2845	// $('.wp-chatbot-product-reload').addClass('wp-chatbot-product-loading').html('<img class="wp-chatbot-product-loader" src="'+globalwpw.settings.obj.image_path+'comment.gif" alt="Loading..." />');
2846	// var productId=$(this).attr('wp-chatbot-pid');
2847	// var data = { 'action':'qcld_wb_chatbot_product_details', 'wp_chatbot_pid':productId};
2848	// //product details ajax handler.
2849	// wpwKits.ajax(data).done(function (response) {
2850	// $('.wp-chatbot-product-reload').removeClass('wp-chatbot-product-loading').html('');
2851	// $('#wp-chatbot-product-title').html(response.title);
2852	// $('#wp-chatbot-product-description').html(response.description);
2853	// $('#wp-chatbot-product-image').html(response.image);
2854	// $('#wp-chatbot-product-price').html(response.price);
2855	// $('#wp-chatbot-product-quantity').html(response.quantity);
2856	// $('#wp-chatbot-product-variable').html(response.variation);
2857	// $('#wp-chatbot-product-cart-button').html(response.buttton);
2858	// //Load gallery magnify
2859	// setTimeout(function () {
2860	// $('#wp-chatbot-product-image-large-path').magnificPopup({type:'image'});
2861	// },1000);
2862	// //For shortcode handle recenlty view product by ajax as
2863	// if($('#wp-chatbot-shortcode-template-container').length > 0){
2864	// var data = {'action':'qcld_wb_chatbot_recently_viewed_products'};
2865	// wpwKits.ajax(data).done(function (response) {
2866	// $('.wp-chatbot-product-shortcode-container').html(response);
2867	// $('.chatbot-sidebar .wp-chatbot-products').slimScroll({height: '435px', start: 'top'});
2868	// });
2869	// }
2870	// });
2871	// });
2872	// }
2873	//Image gallery.
2874	$(document).on('click','.wp-chatbot-product-image-thumbs-path',function (e) {
2875	e.preventDefault();
2876	var imagePath=$(this).attr('href');
2877	$('#wp-chatbot-product-image-large-path').attr('href',imagePath);
2878	$('#wp-chatbot-product-image-large-src').attr('src',imagePath);
2879	//handle thumb active one
2880	$('.wp-chatbot-product-image-thumbs-path').parent().removeClass('wp-chatbot-product-active-image-thumbs');
2881	$(this).parent().addClass('wp-chatbot-product-active-image-thumbs');
2882	});
2883	//Product details close
2884	$(document).on('click', '.wp-chatbot-product-close', function (e) {
2885	$('.wp-chatbot-product-container').removeClass('active-chatbot-product-details');
2886	});
2887	/add to cart part */
2888	$(document).on("click","#wp-chatbot-add-cart-button",function (e) {
2889	var pId=$(this).attr('wp-chatbot-product-id');
2890	var qnty=$("#vPQuantity").val();
2891	var data = {'action': 'qcld_wb_chatbot_add_to_cart','product_id': pId,'quantity': qnty };
2892	//add to cart ajax handler.
2893	wpwKits.ajax(data).done(function (response) {
2894	//Change button text
2895	if(response=="simple"){
2896	//Showing cart.
2897	wpwKits.showCart();
2898	//handle the active tab on chat board.
2899	$('.wp-chatbot-operation-option').each(function(){
2900	if($(this).attr('data-option')=='cart'){
2901	$(this).parent().addClass('wp-chatbot-operation-active');
2902	}else{
2903	$(this).parent().removeClass('wp-chatbot-operation-active');
2904	}
2905	});
2906	}
2907	//Hide the shortcode and chat ui product details.
2908	$('.wp-chatbot-product-container').removeClass('active-chatbot-product-details');
2909	});
2910	});
2911	//Add to cart operation for variable product.
2912	$(document).on('click','#wp-chatbot-variation-add-to-cart',function(event) {
2913	event.preventDefault();
2914	var pId=$(this).attr('wp-chatbot-product-id');
2915	var quanity=$('#vPQuantity').val();
2916	var variation_id=$(this).attr('variation_id');
2917	var attributes=new Array();
2918	$.each($("#wp-chatbot-variation-data select"), function(){
2919	var attribute = $(this).attr('name')+'#'+ $(this).find('option:selected').text();
2920	attributes.push(attribute);
2921	});
2922	var data = {
2923	'action': 'qcld_variable_add_to_cart',
2924	'p_id': pId,
2925	'quantity': quanity,
2926	'variations_id':variation_id,
2927	'attributes':attributes
2928	};
2929	//add to cart ajax handler.
2930	wpwKits.ajax(data).done(function (response) {
2931	//Change button text
2932	if(response=="variable"){
2933	//Showing cart.
2934	wpwKits.showCart();
2935	//handle the active tab on chat board.
2936	//handle the active tab on chat board.
2937	$('.wp-chatbot-operation-option').each(function(){
2938	if($(this).attr('data-option')=='cart'){
2939	$(this).parent().addClass('wp-chatbot-operation-active');
2940	}else{
2941	$(this).parent().removeClass('wp-chatbot-operation-active');
2942	}
2943	});
2944	}
2945	//Hide the shortcode and chat ui product details.
2946	$('.wp-chatbot-product-container').removeClass('active-chatbot-product-details');
2947	});
2948	});
2949	//Update cart.
2950	$(document).on("change", ".qcld-wp-chatbot-cart-item-qnty", function () {
2951	//Update editor only for chat ui
2952	if($('#wp-chatbot-shortcode-template-container').length == 0) {
2953	wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.cart_updating));
2954	}
2955	var currentItem=$(this);
2956	setTimeout(function () {
2957	var item_key=currentItem.attr('data-cart-item');
2958	var qnty=currentItem.val();
2959	var data = {'action': 'qcld_wb_chatbot_update_cart_item_number','cart_item_key':item_key,'qnty':qnty};
2960	wpwKits.ajax(data).done(function () {
2961	//Showing cart.
2962	wpwKits.showCart();
2963	});
2964	}, globalwpw.settings.preLoadingTime);
2965	});
2966	//remove the cart item from global cart.
2967	$(document).on("click", ".wp-chatbot-remove-cart-item", function () {
2968	//Update editor only for chat ui
2969	if($('#wp-chatbot-shortcode-template-container').length == 0) {
2970	wpwKits.disableEditor(wpwKits.randomMsg(globalwpw.settings.obj.cart_removing));
2971	}
2972	var item=$(this).attr('data-cart-item');
2973	var data = {'action': 'qcld_wb_chatbot_cart_item_remove', 'cart_item':item };
2974	wpwKits.ajax(data).done(function () {
2975	//Showing cart.
2976	wpwKits.showCart();
2977	})
2978	});
2979	/Support query answering.. */
2980	$(document).on('click','.qcld-chatbot-support-items',function (e) {
2981	var shopperChoose=$(this).text();
2982	var queryIndex=$(this).attr('data-query-index');
2983	wpwMsg.shopper_choice(shopperChoose);
2984	//Now answering the query.
2985	var queryAns=globalwpw.settings.obj.support_ans[queryIndex];
2986	wpwMsg.single(queryAns);
2987	//Asking email after showing answer.
2988	var orPhoneSuggest='';
2989	setTimeout(function(){
2990	if(globalwpw.settings.obj.call_sup!=1) {
2991	orPhoneSuggest = '<span class="qcld-chatbot-suggest-phone" >' + wpwKits.randomMsg(globalwpw.settings.obj.support_phone) + '</span>';
2992	}
2993	var orEmailSuggest='<span class="qcld-chatbot-suggest-email">'+wpwKits.randomMsg(globalwpw.settings.obj.support_email)+'</span>';
2994	wpwKits.suggestEmail(orPhoneSuggest+orEmailSuggest);
2995	},globalwpw.settings.wildcardsShowTime);
2996	});
2997	/Support Email */
2998	$(document).on('click','.qcld-chatbot-suggest-email',function (e) {
2999	var shopperChoice=$(this).text();
3000	wpwMsg.shopper_choice(shopperChoice);
3001	//Then ask email address
3002	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
3003	var shopperName= globalwpw.settings.obj.shopper_demo_name;
3004	}else{
3005	var shopperName=globalwpw.hasNameCookie;
3006	}
3007	var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_email);
3008	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? wpwKits.randomMsg(globalwpw.settings.obj.hello)+' '+ ask_msg : wpwKits.randomMsg(globalwpw.settings.obj.hello) + ' '+shopperName+'! '+ ask_msg;
3009	wpwMsg.single(askEmail);
3010	//Now updating the support part as .
3011	globalwpw.supportStep='email';
3012	globalwpw.wildCard=1;
3013	//keeping value in localstorage
3014	localStorage.setItem("wildCard", globalwpw.wildCard);
3015	localStorage.setItem("supportStep", globalwpw.supportStep);
3016	});
3017	/site Search/
3018	$(document).on('click','.qcld-chatbot-site-search',function (e) {
3019	var shopperChoice=$(this).text();
3020	wpwMsg.shopper_choice(shopperChoice);
3021	//Then ask email address
3022	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
3023	var shopperName= globalwpw.settings.obj.shopper_demo_name;
3024	}else{
3025	var shopperName=globalwpw.hasNameCookie;
3026	}
3027	var ask_msg = wp_chatbot_obj.search_keyword;
3028	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg;
3029	wpwMsg.single(askEmail);
3030	//Now updating the support part as .
3031	globalwpw.supportStep='search';
3032	globalwpw.wildCard=1;
3033	//keeping value in localstorage
3034	localStorage.setItem("wildCard", globalwpw.wildCard);
3035	localStorage.setItem("supportStep", globalwpw.supportStep);
3036	});
3037	/Support Phone */
3038	$(document).on('click','.qcld-chatbot-suggest-phone',function (e) {
3039	var shopperChoice=$(this).text();
3040	wpwMsg.shopper_choice(shopperChoice);
3041	//Then ask email address
3042	if(typeof(globalwpw.hasNameCookie)=='undefined'\|\| globalwpw.hasNameCookie==''){
3043	var shopperName= globalwpw.settings.obj.shopper_demo_name;
3044	}else{
3045	var shopperName=globalwpw.hasNameCookie;
3046	}
3047	var ask_msg = wpwKits.randomMsg(globalwpw.settings.obj.asking_phone);
3048	var askEmail = (globalwpw.settings.obj.skip_wp_greetings=='1' \|\| globalwpw.settings.obj.skip_greetings_and_menu =='1') ? 'Hello ' + ask_msg : 'Hello '+shopperName+'! '+ ask_msg;
3049	wpwMsg.single(askEmail);
3050	//Now updating the support part as .
3051	globalwpw.supportStep='phone';
3052	globalwpw.wildCard=1;
3053	//keeping value in localstorage
3054	localStorage.setItem("wildCard", globalwpw.wildCard);
3055	localStorage.setItem("supportStep", globalwpw.supportStep);
3056	});
3057	//Show chat,cart and recently view products by click event.
3058	$(document).on('click','.wp-chatbot-operation-option',function (e) {
3059	e.preventDefault();
3060	var oppt=$(this).attr('data-option');
3061	if(oppt=='recent' && globalwpw.wpwIsWorking==0){
3062	wpwKits.disableEditor(globalwpw.settings.obj.sys_key_product);
3063	var data = {'action':'qcld_wb_chatbot_recently_viewed_products'};
3064	wpwKits.ajax(data).done(function (response) {
3065	$(globalwpw.settings.messageWrapper).html(response);
3066	});
3067	//First remove wp-chatbot-operation-active class from all selector
3068	$('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active');
3069	//then add the active class to current element.
3070	$(this).parent().addClass('wp-chatbot-operation-active');
3071	}else if(oppt=='chat' && globalwpw.wpwIsWorking==0){
3072	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
3073	wpwKits.scrollTo();
3074	wpwKits.enableEditor(wpwKits.randomMsg(globalwpw.settings.obj.send_a_msg));
3075	//First remove wp-chatbot-operation-active class from all selector
3076	$('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active');
3077	//then add the active class to current element.
3078	$(this).parent().addClass('wp-chatbot-operation-active');
3079	} else if(oppt=='cart' && globalwpw.wpwIsWorking==0){
3080	wpwKits.showCart();
3081	//First remove wp-chatbot-operation-active class from all selector
3082	$('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active');
3083	//then add the active class to current element.
3084	$(this).parent().addClass('wp-chatbot-operation-active');
3085	} else if(oppt=='help' && globalwpw.wpwIsWorking==0){
3086	if( $('.wp-chatbot-messages-container').length==0) {
3087	//if from other nob then goo to the chat window
3088	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
3089	//Showing help message
3090	setTimeout(function () {
3091	wpwKits.scrollTo();
3092	var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome);
3093	var helpMsg = wpwKits.decodehtml(wpwKits.randomMsg(globalwpw.settings.obj.help_msg));
3094	wpwMsg.double(helpWelcome,helpMsg);
3095	//dialogflow
3096	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
3097	globalwpw.wildCard=0;
3098	globalwpw.ai_step=1;
3099	localStorage.setItem("wildCard", globalwpw.wildCard);
3100	localStorage.setItem("aiStep", globalwpw.ai_step);
3101	}
3102	},globalwpw.settings.preLoadingTime);
3103	}else{
3104	//Showing help message on chat self window.
3105	var helpWelcome = wpwKits.randomMsg(globalwpw.settings.obj.help_welcome);
3106	var helpMsg = wpwKits.randomMsg(globalwpw.settings.obj.help_msg);
3107	wpwMsg.double(helpWelcome,helpMsg);
3108	//dialogflow
3109	if(globalwpw.settings.obj.ai_df_enable==1 && globalwpw.df_status_lock==0){
3110	globalwpw.wildCard=0;
3111	globalwpw.ai_step=1;
3112	localStorage.setItem("wildCard", globalwpw.wildCard);
3113	localStorage.setItem("aiStep", globalwpw.ai_step);
3114	}
3115	}
3116	//First remove wp-chatbot-operation-active class from all selector
3117	$('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active');
3118	//then add the active class to current element.
3119	$(this).parent().addClass('wp-chatbot-operation-active');
3120	} else if(oppt=='support' && globalwpw.wpwIsWorking==0){
3121	if( $('.wp-chatbot-messages-container').length==0) {
3122	//if from other nob then goo to the chat window
3123	$(globalwpw.settings.messageWrapper).html(localStorage.getItem("wpwHitory"));
3124	//Showing help message
3125	setTimeout(function () {
3126	wpwKits.scrollTo();
3127	globalwpw.wildCard=1;
3128	globalwpw.supportStep='welcome';
3129	wpwTree.support(globalwpw.settings.obj.sys_key_support.toLowerCase());
3130	},globalwpw.settings.preLoadingTime);
3131	}else{
3132	//Showing help message on chat self window.
3133	globalwpw.wildCard=1;
3134	globalwpw.supportStep='welcome';
3135	wpwTree.support(globalwpw.settings.obj.sys_key_support.toLowerCase());
3136	}
3137	//First remove wp-chatbot-operation-active class from all selector
3138	$('.wp-chatbot-operation-option').parent().removeClass('wp-chatbot-operation-active');
3139	//then add the active class to current element.
3140	$(this).parent().addClass('wp-chatbot-operation-active');
3141	}
3142	//show chat wrapper and hide cart-checkout wrapper
3143	$(globalwpw.settings.messageWrapper).show();
3144	$('#wp-chatbot-checkout-short-code').hide();
3145	$('#wp-chatbot-cart-short-code').hide();
3146	});
3147	$(document).on('click','.qcld-chatbot-reset-btn',function (e) {
3148	e.preventDefault();
3149	var actionType=$(this).attr('reset-data');
3150	if(actionType=='yes'){
3151
3152	$('#wp-chatbot-messages-container').html('');
3153	localStorage.removeItem('shopper');
3154	globalwpw.wildCard=0;
3155	globalwpw.ai_step=0;
3156	localStorage.setItem("wildCard", globalwpw.wildCard);
3157	localStorage.setItem("aiStep", globalwpw.ai_step);
3158	globalwpw.formfieldid = '';
3159	localStorage.setItem("formfieldid", globalwpw.formfieldid);
3160	globalwpw.formStep='welcome';
3161	localStorage.setItem("formStep", globalwpw.formStep);
3162	globalwpw.formid='';
3163	localStorage.setItem("formid", globalwpw.formid);
3164	globalwpw.formentry = 0;
3165	localStorage.setItem("formentry", globalwpw.formentry);
3166	localStorage.removeItem("cx-name" );
3167	localStorage.removeItem("cx-diaplayname" );
3168	localStorage.removeItem("cx-languagecode" );
3169	localStorage.removeItem("cx-timezone" );
3170	var number = Math.random() // 0.9394456857981651
3171	number.toString(36); // '0.xtis06h6'
3172	var id = number.toString(36).substr(2); // 'xtis06h6'
3173	localStorage.setItem('botsessionid', id);
3174	wpwWelcome.greeting();
3175	} else if(actionType=='no'){
3176	wpwAction.bot(globalwpw.settings.obj.sys_key_help.toLowerCase());
3177	}
3178	});
3179	return this;
3180	};
3181	//Deafault value for wpwbot.If nothing passes from the work station
3182	//Then defaults value will be used.
3183	$.wpwbot.defaults={
3184	obj:{},
3185	editor_handler:0,
3186	sendButton:'#wp-chatbot-send-message',
3187	messageEditor:'#wp-chatbot-editor',
3188	messageContainer:'#wp-chatbot-messages-container',
3189	messageWrapper:'.wp-chatbot-messages-wrapper',
3190	botContainer:'.wp-chatbot-ball-inner',
3191	messageLastChild:'#wp-chatbot-messages-container li:last',
3192	messageLastBot:'#wp-chatbot-messages-container .wp-chatbot-msg:last .wp-chatbot-paragraph',
3193	preLoadingTime:0,
3194	wildcardsShowTime:5000,
3195	}
3196
3197	document.addEventListener("click", function(e) {
3198	// Toggle share menu
3199	if (e.target.closest(".share-toggle")) {
3200	e.preventDefault();
3201	let menu = e.target.closest(".qcld-share").querySelector(".share-menu");
3202	menu.style.display = menu.style.display === "none" ? "block" : "none";
3203	}
3204
3205	// Find message content dynamically
3206	let msgItem = e.target.closest(".wp-chatbot-msg");
3207	if (!msgItem) return;
3208
3209	let msgContent = msgItem.querySelector(".wp-chatbot-paragraph");
3210	if (!msgContent) return;
3211
3212	// Extract plain text
3213	let msgText = msgContent.innerText.trim();
3214	let shareSite = window.location.origin; // Get the site URL dynamically (e.g., "https://www.example.com")
3215	// Ensure a trailing slash if it's meant to represent the root of the site
3216	if (!shareSite.endsWith('/')) {
3217	shareSite += '/';
3218	}
3219	let fullMsg = `${msgText}\n-- ${shareSite}`;
3220	let encodedMsg = encodeURIComponent(fullMsg);
3221
3222	// Facebook (requires App ID)
3223	if (e.target.closest(".share-fb")) {
3224	e.preventDefault();
3225
3226	// You must include a URL even if you're just sharing text
3227	const shareURL = encodeURIComponent(window.location.href); // or your chatbot page URL
3228	const fbShareURL = "https://www.facebook.com/sharer/sharer.php?u=" + shareURL + "&quote=" + encodedMsg;
3229
3230	window.open(fbShareURL, "_blank", "width=600,height=400");
3231	}
3232
3233	// WhatsApp
3234	if (e.target.closest(".share-wa")) {
3235	e.preventDefault();
3236	window.open("https://wa.me/?text=" + encodedMsg, "_blank");
3237	}
3238
3239	// X (Twitter)
3240	if (e.target.closest(".share-x")) {
3241	e.preventDefault();
3242	window.open("https://twitter.com/intent/tweet?text=" + encodedMsg, "_blank");
3243	}
3244
3245	// Email
3246	if (e.target.closest(".share-email")) {
3247	e.preventDefault();
3248	window.location.href = "mailto:?subject=Chatbot Message&body=" + encodedMsg;
3249	}
3250	});
3251	jQuery(document).ready(function($) {
3252
3253	let reportedMessage = "";
3254	let modalElements = {}; // Store references to modal elements
3255	let isModalInitialized = false; // Flag to prevent re-attaching listeners
3256
3257	/**
3258	* Initializes the report modal by finding its elements and attaching event listeners.
3259	* This function is designed to be called only once, the first time the report icon is clicked,
3260	* to ensure all DOM elements are available.
3261	* @returns {boolean} True if initialization was successful, false otherwise.
3262	*/
3263	function setupReportModal() {
3264	if (isModalInitialized) {
3265	return true; // Already initialized
3266	}
3267
3268	const modal = document.getElementById("wpbot-report-modal");
3269	const emailInput = document.getElementById("wpbot-report-email");
3270	const textInput = document.getElementById("wpbot-report-text");
3271	const cancelBtn = document.getElementById("wpbot-report-cancel");
3272	const reportForm = document.getElementById("wpbot-report-form");
3273
3274	if (!modal \|\| !emailInput \|\| !textInput \|\| !cancelBtn \|\| !reportForm) {
3275	console.error("❌ One or more modal elements missing in DOM. Cannot initialize report modal.");
3276	return false; // Initialization failed
3277	}
3278
3279	// Store references to the elements
3280	modalElements = { modal, emailInput, textInput, cancelBtn, reportForm };
3281
3282	// Attach event listener for the cancel button
3283	modalElements.cancelBtn.addEventListener("click", function() {
3284	modalElements.modal.style.display = "none";
3285	});
3286
3287	// Attach event listener for the form submission
3288	modalElements.reportForm.addEventListener("submit", function(e) {
3289	e.preventDefault();
3290
3291	let email = modalElements.emailInput.value.trim();
3292	let reportText = modalElements.textInput.value.trim();
3293
3294	if (!email \|\| !reportText) {
3295	alert("Please fill in both fields.");
3296	return;
3297	}
3298
3299	// Save email to localStorage
3300	localStorage.setItem("shopperemail", email);
3301
3302	// Build meta info for the report
3303	let meta = "Source URL: " + window.location.href + " \| User Agent: " + navigator.userAgent;
3304
3305	// Send report via AJAX
3306	$.post(wp_chatbot_obj.ajax_url, {
3307	action: "wpbot_save_report",
3308	user_id: globalwpw.settings.obj.current_user_id,
3309	conversation_id: 3,
3310	message: reportedMessage, // Use the message captured when the icon was clicked
3311	report_text: reportText,
3312	email: email,
3313	meta_info: meta
3314	}, function(response) {
3315	if (response.success) {
3316	console.log("Report sent successfully.");
3317	// The original line `jQuery(e.target.closest(".fa fa-commenting-o")).addClass("submitted");`
3318	// was incorrect as `e.target` here refers to the form, not the original icon.
3319	// To mark the icon, a reference to it would need to be stored when it was clicked.
3320	} else {
3321	console.log("Failed to send report.");
3322	}
3323	modalElements.modal.style.display = "none"; // Hide modal after submission
3324	});
3325	});
3326
3327	isModalInitialized = true; // Mark as initialized
3328	return true; // Initialization successful
3329	}
3330
3331	// Event listener for clicks on the document to detect report icon clicks
3332	document.addEventListener("click", function(e) {
3333	if (e.target.closest(".fa-commenting-o")) {
3334	e.preventDefault();
3335	console.log("Report icon clicked");
3336
3337	// Attempt to initialize the modal elements and listeners if not already done.
3338	// This ensures elements are looked up only when needed, making it more robust
3339	// against timing issues if the modal HTML is loaded asynchronously or late.
3340	if (!setupReportModal()) {
3341	return; // If initialization failed (elements not found), stop here.
3342	}
3343
3344	// Now that we are sure modal elements are available, proceed to open the modal.
3345	let msgItem = e.target.closest(".wp-chatbot-msg");
3346	if (msgItem) {
3347	reportedMessage = msgItem.querySelector(".wp-chatbot-paragraph").innerText.trim();
3348	} else {
3349	reportedMessage = ""; // Fallback if message item not found
3350	}
3351
3352	// Prefill email from localStorage if available
3353	let shopperEmail = localStorage.getItem("shopperemail");
3354	modalElements.emailInput.value = shopperEmail ? shopperEmail : "";
3355
3356	// Clear previous report text
3357	modalElements.textInput.value = "";
3358
3359	// Display the modal
3360	modalElements.modal.style.display = "block";
3361	}
3362	});
3363	});
3364	jQuery(document).on('click', '.qc_wpbot_chat_link', function (e) {
3365	console.log("Chat link clicked");
3366	e.preventDefault();
3367	jQuery("#wp-chatbot-ball").trigger("click");
3368	jQuery("#wp-chatbot-chat-container").show();
3369	});
3370	document.addEventListener("click", function (e) {
3371	const likeIcon = e.target.closest(".dashicons-thumbs-up");
3372	const dislikeIcon = e.target.closest(".dashicons-thumbs-down");
3373
3374	if (!likeIcon && !dislikeIcon) return; // only handle like/dislike clicks
3375	e.preventDefault();
3376
3377	const msgItem = e.target.closest(".wp-chatbot-msg");
3378	const feedbackContainer = jQuery(msgItem).find(".qcld-like-dislike-icon");
3379	const likeAnchor = jQuery(msgItem).find(".dashicons-thumbs-up").parent("a");
3380	const dislikeAnchor = jQuery(msgItem).find(".dashicons-thumbs-down").parent("a");
3381
3382	let feedbackType = "";
3383	let isToggleOff = false;
3384
3385	if (likeIcon) {
3386	// If like is already active → toggle it off
3387	if (likeAnchor.hasClass("liked")) {
3388	likeAnchor.removeClass("liked");
3389	likeIcon.classList.remove("liked");
3390	isToggleOff = true;
3391	} else {
3392	// Activate like, deactivate dislike
3393	likeAnchor.addClass("liked");
3394	likeIcon.classList.add("liked");
3395	dislikeAnchor.removeClass("disliked");
3396	jQuery(msgItem).find(".dashicons-thumbs-down").removeClass("disliked");
3397	feedbackType = "like";
3398	}
3399	} else if (dislikeIcon) {
3400	// If dislike is already active → toggle it off
3401	if (dislikeAnchor.hasClass("disliked")) {
3402	dislikeAnchor.removeClass("disliked");
3403	dislikeIcon.classList.remove("disliked");
3404	isToggleOff = true;
3405	} else {
3406	// Activate dislike, deactivate like
3407	dislikeAnchor.addClass("disliked");
3408	dislikeIcon.classList.add("disliked");
3409	likeAnchor.removeClass("liked");
3410	jQuery(msgItem).find(".fa-thumbs-o-up").removeClass("liked");
3411	feedbackType = "dislike";
3412	}
3413	}
3414
3415	// 🔹 Only send feedback if toggled ON
3416	if (!isToggleOff && feedbackType) {
3417	let message = msgItem.querySelector(".wp-chatbot-paragraph").innerText.trim();
3418	let meta =
3419	"Source URL: " +
3420	window.location.href +
3421	" \| User Agent: " +
3422	navigator.userAgent;
3423
3424	jQuery.post(
3425	wp_chatbot_obj.ajax_url,
3426	{
3427	action: "wpbot_save_feedback",
3428	user_id: globalwpw.settings.obj.current_user_id,
3429	conversation_id: 3,
3430	message: message,
3431	feedback: feedbackType,
3432	meta_info: meta,
3433	},
3434	function (response) {
3435	if (response.success) {
3436	console.log("Feedback saved:", feedbackType);
3437	} else {
3438	console.log("Failed to save feedback.");
3439	}
3440	}
3441	);
3442	} else {
3443	console.log("Feedback toggled off, not saving.");
3444	}
3445	});
3446
3447	// ---------------------------------------------------------------------------
3448	// Streaming helpers
3449	// ---------------------------------------------------------------------------
3450
3451	function qcldInlineMarkdown(text) {
3452	text = text.replace(/`([^`]+)`/g, '<code>$1</code>');
3453	text = text.replace(/\\([^]+)\\*/g, '<strong>$1</strong>');
3454	text = text.replace(/__([^_]+)__/g, '<strong>$1</strong>');
3455	text = text.replace(/\([^\n]+)\*/g, '<em>$1</em>');
3456	text = text.replace(/_([^_\n]+)_/g, '<em>$1</em>');
3457	text = text.replace(/\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g,
3458	'<a href="$2" target="_blank" rel="noopener noreferrer">$1</a>');
3459	return text;
3460	}
3461
3462	function qcldParseMarkdown(text) {
3463	if (!text) { return ''; }
3464	var lines = text.split('\n');
3465	var html = '';
3466	var inCode = false;
3467	var inUL = false;
3468	var inOL = false;
3469	var codeLines = [];
3470
3471	function closeList() {
3472	if (inUL) { html += '</ul>'; inUL = false; }
3473	if (inOL) { html += '</ol>'; inOL = false; }
3474	}
3475
3476	for (var i = 0; i < lines.length; i++) {
3477	var line = lines[i];
3478
3479	// Fenced code block toggle
3480	if (/^```/.test(line)) {
3481	if (inCode) {
3482	html += '<pre><code>' + codeLines.join('\n').replace(/</g,'<').replace(/>/g,'>') + '</code></pre>';
3483	codeLines = [];
3484	inCode = false;
3485	} else {
3486	closeList();
3487	inCode = true;
3488	}
3489	continue;
3490	}
3491	if (inCode) { codeLines.push(line); continue; }
3492
3493	// Headings
3494	var hm = line.match(/^(#{1,6})\s+(.*)/);
3495	if (hm) {
3496	closeList();
3497	var lvl = hm[1].length;
3498	html += '<h' + lvl + '>' + qcldInlineMarkdown(hm[2]) + '</h' + lvl + '>';
3499	continue;
3500	}
3501
3502	// Horizontal rule
3503	if (/^---+$/.test(line.trim())) {
3504	closeList();
3505	html += '<hr>';
3506	continue;
3507	}
3508
3509	// Unordered list
3510	var ulm = line.match(/^\s[-+]\s+(.*)/);
3511	if (ulm) {
3512	if (inOL) { html += '</ol>'; inOL = false; }
3513	if (!inUL) { html += '<ul>'; inUL = true; }
3514	html += '<li>' + qcldInlineMarkdown(ulm[1]) + '</li>';
3515	continue;
3516	}
3517
3518	// Ordered list
3519	var olm = line.match(/^\s\d+\.\s+(.)/);
3520	if (olm) {
3521	if (inUL) { html += '</ul>'; inUL = false; }
3522	if (!inOL) { html += '<ol>'; inOL = true; }
3523	html += '<li>' + qcldInlineMarkdown(olm[1]) + '</li>';
3524	continue;
3525	}
3526
3527	// Blank line
3528	if (line.trim() === '') {
3529	closeList();
3530	html += '<br>';
3531	continue;
3532	}
3533
3534	// Normal line
3535	closeList();
3536	html += qcldInlineMarkdown(line) + '<br>';
3537	}
3538
3539	if (inCode) { html += '<pre><code>' + codeLines.join('\n') + '</code></pre>'; }
3540	closeList();
3541	return html;
3542	}
3543
3544	function qcldTypeCharacterByCharacter($target, text, speed, onComplete) {
3545	speed = speed \|\| 10;
3546	onComplete = onComplete \|\| function(){};
3547
3548	var i = 0;
3549	function type() {
3550	if (i < text.length) {
3551	$target.append(document.createTextNode(text.charAt(i)));
3552	i++;
3553	setTimeout(type, speed);
3554	} else {
3555	onComplete();
3556	}
3557	}
3558	type();
3559	}
3560
3561	function qcldStreamOpenAI(dataObj) {
3562	fetch(qcld_chatbot_obj.stream_endpoint, {
3563	method: 'POST',
3564	headers: { 'Content-Type': 'application/x-www-form-urlencoded' },
3565	body: new URLSearchParams(dataObj)
3566	})
3567	.then(function(response) {
3568	if (!response.ok \|\| !response.body) {
3569	throw new Error('Network response was not OK or empty body');
3570	}
3571
3572	var reader = response.body.getReader();
3573	var decoder = new TextDecoder('utf-8');
3574	var buffer = '';
3575	var queue = [];
3576	var isTyping = false;
3577	var streamEnded = false;
3578	var msgBuffer = '';
3579
3580	function finalize() {
3581	var finalMsg = msgBuffer;
3582	var isFormInProgress = qcldIsAiFormInProgress();
3583
3584	// The streaming endpoint never receives __AI_FORM_IN_PROGRESS__ markers
3585	// (those are only added by the non-streaming PHP handler). So we also
3586	// check whether the original request was sent with an active AI action.
3587	if (dataObj.active_ai_action && dataObj.active_ai_action !== '') {
3588	isFormInProgress = true;
3589	}
3590
3591	if (finalMsg.indexOf('__AI_FORM_IN_PROGRESS__') !== -1) {
3592	isFormInProgress = true;
3593	finalMsg = finalMsg.replace(/__AI_FORM_IN_PROGRESS__/g, '').trim();
3594	}
3595
3596	// qcldIsAiFormInProgress() above only reflects context from BEFORE this
3597	// response. If this response itself carries the AI_FORM_DATA completion
3598	// block, the form is done as of now regardless of that stale history.
3599	var isFormCompletion = finalMsg.indexOf('AI_FORM_DATA') !== -1;
3600	if (isFormCompletion) {
3601	isFormInProgress = false;
3602	}
3603
3604	finalMsg = wpwMsg.oncommand_filter(finalMsg);
3605
3606	if (typeof globalwpw !== 'undefined' && typeof globalwpw.aiContext !== 'undefined') {
3607	globalwpw.aiContext.push({role: 'assistant', content: finalMsg});
3608	if (globalwpw.aiContext.length > 10) {
3609	globalwpw.aiContext.shift();
3610	}
3611	}
3612
3613	// Replace raw typed text with formatted HTML
3614	var $para = jQuery('.wp-chatbot-msg').last().find('.wp-chatbot-paragraph');
3615	if (finalMsg.trim()) {
3616	$para.html(qcldParseMarkdown(finalMsg));
3617	}
3618	// Reactions (like/dislike/report/share) don't apply to the form
3619	// completion summary card itself, only to normal AI chat replies.
3620	if (!isFormInProgress && !isFormCompletion) {
3621	jQuery(globalwpw.settings.messageContainer)
3622	.find('.wp-chatbot-msg:last .qcld-like-dislike-icon')
3623	.css('display', 'block');
3624	}
3625
3626	if(!isFormInProgress && (globalwpw.settings.obj.qcld_disable_repited_startmenu != "1") && ((globalwpw.settings.obj.disable_back_to_start != '1' && globalwpw.settings.obj.skip_greetings_and_menu != 1))){
3627	wpwMsg.single_nobg(
3628	'<span class="qcld-chatbot-wildcard qcld_back_to_start" data-wildcart="back">' +
3629	wpwKits.randomMsg(globalwpw.settings.obj.back_to_start) +
3630	'</span>'
3631	);
3632	}
3633	setTimeout(function() {
3634	jQuery(globalwpw.settings.botContainer)
3635	.stop(true)
3636	.animate({ scrollTop: jQuery(globalwpw.settings.botContainer)[0].scrollHeight }, 400);
3637	}, 150);
3638	wpwKits.scrollTo();
3639	}
3640
3641	function processQueue() {
3642	if (isTyping \|\| queue.length === 0) {
3643	if (streamEnded && !isTyping && queue.length === 0) {
3644	finalize();
3645	}
3646	return;
3647	}
3648
3649	isTyping = true;
3650	var nextChunk = queue.shift();
3651	msgBuffer += nextChunk;
3652
3653	// If we've started receiving the data block or internal flags, hide it from the UI!
3654	// We use '__AI_' as the trigger so it stops rendering even partial tags like '__AI_FORM_DATA__' or '__AI_FORM_IN_PROGRESS__'.
3655	if (msgBuffer.indexOf('__AI_') !== -1) {
3656	isTyping = false;
3657	processQueue();
3658	return;
3659	}
3660
3661	var $para = jQuery('.wp-chatbot-msg').last().find('.wp-chatbot-paragraph');
3662	if ($para.length) {
3663	$para.find('.wp-chatbot-comment-loader').remove();
3664	var $span = jQuery('<span>');
3665	$para.append($span);
3666	qcldTypeCharacterByCharacter($span, nextChunk, 10, function() {
3667	isTyping = false;
3668	processQueue();
3669	wpwKits.scrollTo();
3670	});
3671	} else {
3672	isTyping = false;
3673	processQueue();
3674	}
3675	}
3676
3677	function read() {
3678	reader.read().then(function(result) {
3679	if (result.done) { return; }
3680
3681	buffer += decoder.decode(result.value, { stream: true });
3682	var lines = buffer.split('\n');
3683	buffer = lines.pop();
3684
3685	for (var i = 0; i < lines.length; i++) {
3686	var line = lines[i].trim();
3687	if (!line) { continue; }
3688	if (line.indexOf('data:') === 0) {
3689	var jsonStr = line.replace(/^data:\s*/, '');
3690	if (jsonStr === '[DONE]') {
3691	streamEnded = true;
3692	if (!isTyping && queue.length === 0) { finalize(); }
3693	return;
3694	}
3695	try {
3696	var parsed = JSON.parse(jsonStr);
3697	var content = '';
3698	if (parsed.choices && parsed.choices[0] && parsed.choices[0].delta) {
3699	content = parsed.choices[0].delta.content \|\| '';
3700	} else if (parsed.delta && parsed.delta.content) {
3701	content = parsed.delta.content;
3702	}
3703	if (content) {
3704	queue.push(content);
3705	processQueue();
3706	wpwKits.scrollTo();
3707	}
3708	} catch(e) {
3709	console.warn('Streaming parse error:', e, jsonStr);
3710	}
3711	}
3712	}
3713	read();
3714	}).catch(function(err) { console.error('Stream read error:', err); });
3715	}
3716
3717	read();
3718	})
3719	.catch(function(err) { console.error('Stream fetch error:', err); });
3720	}
3721
3722	})(jQuery);
3723