| @@ -30,10 +30,10 @@ | ||
| 30 | 30 | $startDate = $currentDate; |
| 31 | 31 | $endDate = $currentDate; |
| 32 | 32 | } |
| 33 | 33 | |
| 34 | - $startDate = date('Y-m-d 00:00.01', strtotime($startDate)); | |
| 35 | - $endDate = date('Y-m-d 23:59.59', strtotime($endDate)); | |
| 34 | + $startDate = gmdate('Y-m-d 00:00.01', strtotime($startDate)); | |
| 35 | + $endDate = gmdate('Y-m-d 23:59.59', strtotime($endDate)); | |
| 36 | 36 | |
| 37 | 37 | //Get list of new ticket by agent |
| 38 | 38 | $newTickets = Ticket::where('agent_id', $agentId) |
| 39 | 39 | ->where('status', 'new') |
| @@ -135,10 +135,10 @@ | ||
| 135 | 135 | * @return array result in array format |
| 136 | 136 | */ |
| 137 | 137 | public static function getTodayStats($agentId = false) |
| 138 | 138 | { |
| 139 | - $start = date('Y-m-d 00:00.01'); | |
| 140 | - $end = date('Y-m-d 23:59.59'); | |
| 139 | + $start = gmdate('Y-m-d 00:00.01'); | |
| 140 | + $end = gmdate('Y-m-d 23:59.59'); | |
| 141 | 141 | |
| 142 | 142 | $newTickets = Ticket::whereBetween('created_at', [$start, $end]); |
| 143 | 143 | |
| 144 | 144 | $closedTickets = Ticket::where('status', 'closed')->whereBetween('resolved_at', [$start, $end]); |
| @@ -195,12 +195,12 @@ | ||
| 195 | 195 | 'replies_count' => [ |
| 196 | 196 | 'title' => __('Total Replies', 'fluent-support'), |
| 197 | 197 | 'count' => $replies_count |
| 198 | 198 | ], |
| 199 | - 'interactions_count' => [ | |
| 200 | - 'title' => __('Total Interactions', 'fluent-support'), | |
| 201 | - 'count' => $interactions_count | |
| 202 | - ], | |
| 199 | + // 'interactions_count' => [ | |
| 200 | + // 'title' => __('Total Interactions', 'fluent-support'), | |
| 201 | + // 'count' => $interactions_count | |
| 202 | + // ], | |
| 203 | 203 | 'total_closed' => [ |
| 204 | 204 | 'title' => __('Total Closed', 'fluent-support'), |
| 205 | 205 | 'count' => $total_closed |
| 206 | 206 | ] |
| @@ -257,14 +257,17 @@ | ||
| 257 | 257 | */ |
| 258 | 258 | public static function getAgentTodayStats() |
| 259 | 259 | { |
| 260 | 260 | $stats = []; |
| 261 | - Agent::select(['id', 'first_name'])->get()->each(function ($agent) use (&$stats) { | |
| 261 | + Agent::get()->each(function ($agent) use (&$stats) { | |
| 262 | 262 | $agentStat = static::getTodayStats($agent->id); |
| 263 | 263 | $waiting = static::countAwaitingTickets('agent_id', $agent->id); |
| 264 | 264 | if(!empty($agentStat['responses']['count']) || $waiting) { |
| 265 | 265 | $stats[] = [ |
| 266 | - 'agent_name' => $agent->first_name, | |
| 266 | + 'agent_id' => $agent->id, | |
| 267 | + 'agent_name' => $agent->full_name, | |
| 268 | + 'agent_email' => $agent->email, | |
| 269 | + 'avatar' => $agent->photo, | |
| 267 | 270 | 'stats' => array_merge( |
| 268 | 271 | [ |
| 269 | 272 | 'waiting_today' => [ |
| 270 | 273 | 'title' => __('Waiting Today', 'fluent-support'), |
