| @@ -76,27 +76,15 @@ | ||
| 76 | 76 | |
| 77 | 77 | private function resolveTicketId($request) |
| 78 | 78 | { |
| 79 | 79 | $ticketId = $request->getSafe('ticket_id', 'intval'); |
| 80 | - | |
| 81 | - if ($ticketId == 'undefined' || !$ticketId) { | |
| 82 | - return null; | |
| 83 | - } | |
| 84 | - | |
| 85 | - if (Helper::getCurrentAgent()) { | |
| 86 | - return $ticketId; | |
| 87 | - } | |
| 88 | - | |
| 89 | - $ticket = Ticket::wherePublicIdentifier($ticketId)->first(); | |
| 90 | - | |
| 91 | - return $ticket ? $ticket->id : null; | |
| 80 | + return $ticketId == 'undefined' ? null : $ticketId; | |
| 92 | 81 | } |
| 93 | 82 | |
| 94 | 83 | private function resolvePerson($ticketId, Request $request) |
| 95 | 84 | { |
| 96 | - $agent = Helper::getCurrentAgent(); | |
| 97 | - if ($agent) { | |
| 98 | - return $agent; | |
| 85 | + if ($request->getSafe('is_agent', 'sanitize_text_field') == 'yes') { | |
| 86 | + return Helper::getCurrentAgent(); | |
| 99 | 87 | } |
| 100 | 88 | |
| 101 | 89 | if ($ticketId && Helper::isPublicSignedTicketEnabled()) { |
| 102 | 90 | $intendedTicketHash = $request->getSafe('intended_ticket_hash', 'sanitize_text_field'); |
| @@ -102,10 +90,9 @@ | ||
| 102 | 90 | $intendedTicketHash = $request->getSafe('intended_ticket_hash', 'sanitize_text_field'); |
| 103 | 91 | if ($intendedTicketHash && $intendedTicketHash != 'undefined') { |
| 104 | 92 | $ticket = Ticket::with(['customer']) |
| 105 | 93 | ->where('hash', $intendedTicketHash) |
| 106 | - ->wherePublicIdentifier($ticketId) | |
| 107 | - ->first(); | |
| 94 | + ->find($ticketId); | |
| 108 | 95 | |
| 109 | 96 | if ($ticket && $ticket->customer) { |
| 110 | 97 | return $ticket->customer; |
| 111 | 98 | } |
| @@ -135,9 +122,9 @@ | ||
| 135 | 122 | |
| 136 | 123 | private function createAttachmentRecords($uploadedFiles, $ticketId, $person, $imageType) |
| 137 | 124 | { |
| 138 | 125 | $attachments = []; |
| 139 | - $directPasteUrl = null; | |
| 126 | + $full_path = null; | |
| 140 | 127 | |
| 141 | 128 | foreach ($uploadedFiles as $file) { |
| 142 | 129 | if (empty($file['file_path'])) continue; |
| 143 | 130 | |
| @@ -154,16 +141,15 @@ | ||
| 154 | 141 | 'local_temp_path' => $file['file_path'], |
| 155 | 142 | ] |
| 156 | 143 | ]; |
| 157 | 144 | |
| 145 | + if($imageType == 'direct_paste'){ | |
| 146 | + $full_path = esc_url($file['url']); | |
| 147 | + } | |
| 148 | + | |
| 158 | 149 | try { |
| 159 | 150 | $attachment = Attachment::create($fileData); |
| 160 | 151 | $attachments[] = $attachment->file_hash; |
| 161 | - | |
| 162 | - if ($imageType == 'direct_paste') { | |
| 163 | - $directPasteUrl = $attachment->secureUrl; | |
| 164 | - } | |
| 165 | - | |
| 166 | 152 | do_action('fluent_support/attachment_uploaded_as_temp', $attachment, $ticketId); |
| 167 | 153 | $driver = Helper::getUploadDriverKey(); |
| 168 | 154 | |
| 169 | 155 | do_action_ref_array('fluent_support/attachment_uploaded_as_temp_' . $driver, [&$attachment, $ticketId]); |
| @@ -171,9 +157,9 @@ | ||
| 171 | 157 | continue; |
| 172 | 158 | } |
| 173 | 159 | } |
| 174 | 160 | |
| 175 | - return $imageType == 'direct_paste' ? $directPasteUrl : $attachments; | |
| 161 | + return $imageType == 'direct_paste' ? $full_path : $attachments; | |
| 176 | 162 | } |
| 177 | 163 | |
| 178 | 164 | public function uploadImage(Request $request) |
| 179 | 165 | { |