file_path = $uploadInfo['file_path'] ?? $uploadInfo['path'] ?? null; $file->full_url = $uploadInfo['url'] ?? $uploadInfo['full_url'] ?? null; $file->title = $uploadInfo['name'] ?? $file->title; $file->driver = $uploadInfo['driver'] ?? 'local'; $file->status = 'active'; $file->save(); return true; } public static function getFileUploadErrorNoteMessage($driver = 'local', $type = 'response') { $errorMessages = [ 'google_drive_settings' => 'Google Drive', 'dropbox_settings' => 'Dropbox', 'local' => 'Local Server', ]; if ('response' == $type) { $noteMessage = 'Attached file in this conversation is failed to upload to ' . $errorMessages[$driver] . ', Please check your'; } else { $noteMessage = 'Attached file during creation this ticket is failed to upload to ' . $errorMessages[$driver] . ', Please check your'; } if ('local' == $driver) { $noteMessage .= ' upload folder permission is writeable or not'; } else { $noteMessage .= ' ' . $errorMessages[$driver] . ' settings'; } return $noteMessage; } }