# fluent-support/2.4.5/language/fluent-support.pot Fluent Support – Helpdesk & Customer Support Ticket System, version 2.4.5. 10,198 lines. - Page: https://pluginprobe.com/plugins/fluent-support/2.4.5/code/language/fluent-support.pot - Raw: https://pluginprobe.com/plugins/fluent-support/2.4.5/raw/language/fluent-support.pot - Modified: 2026-10-09T15:31:16+00:00 Line numbers below start at 1. Link to a line or a range by appending a fragment to the page URL, for example `https://pluginprobe.com/plugins/fluent-support/2.4.5/code/language/fluent-support.pot#L10-L20`. ``` # Copyright (C) 2026 WPManageNinja LLC # This file is distributed under the GPLv2 or later. msgid "" msgstr "" "Project-Id-Version: Fluent Support 2.4.5\n" "Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/fluent-support\n" "Last-Translator: FULL NAME \n" "Language-Team: LANGUAGE \n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "POT-Creation-Date: 2026-10-09T15:25:03+00:00\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "X-Generator: WP-CLI 2.12.0\n" "X-Domain: fluent-support\n" #. Plugin Name of the plugin #: fluent-support.php #: app/Hooks/Handlers/Menu.php:41 #: app/Hooks/Handlers/Menu.php:42 #: app/Modules/MCP/MCPInit.php:55 #: app/Modules/MCP/MCPInit.php:166 #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49 #: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:27 msgid "Fluent Support" msgstr "" #. Plugin URI of the plugin #: fluent-support.php msgid "https://fluentsupport.com" msgstr "" #. Description of the plugin #: fluent-support.php msgid "The Ultimate Support Plugin For Your WordPress." msgstr "" #. Author of the plugin #: fluent-support.php msgid "WPManageNinja LLC" msgstr "" #. Author URI of the plugin #: fluent-support.php msgid "https://wpmanageninja.com" msgstr "" #. translators: %s is the ticket title #: app/Hooks/Handlers/ActivityLogger.php:190 #, php-format msgid "Ticket: %s" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:35 msgid "Quick Summary" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:42 #: app/Services/TranslationStrings.php:1309 msgid "Ticket Summary" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:75 msgid "Fluent Support Stats" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:89 #: app/Services/TranslationStrings.php:1336 #: app/Services/TranslationStrings.php:1636 msgid "Title" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:90 msgid "Count" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:91 #: app/Services/EmailNotification/Settings.php:512 #: app/Services/TranslationStrings.php:121 msgid "Action" msgstr "" #: app/Hooks/Handlers/AdminBarHandler.php:101 #: app/Services/TranslationStrings.php:1400 msgid "View" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:37 #: app/Hooks/Handlers/AuthHandler.php:114 #: app/Hooks/Handlers/AuthHandler.php:182 msgid "You are already logged in." msgstr "" #: app/Hooks/Handlers/AuthHandler.php:79 msgid "Not registered?" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:81 msgid "Create an account" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:87 msgid "Forgot your password?" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:89 msgid "Reset password" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:125 #: app/Http/Controllers/AuthController.php:36 msgid "User registration is not enabled on this site." msgstr "" #: app/Hooks/Handlers/AuthHandler.php:160 msgid "Signup" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:168 msgid "Already have an account?" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:170 msgid "Login" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:213 msgid "Reset Password" msgstr "" #. translators: %s is the URL to the support portal #: app/Hooks/Handlers/AuthHandler.php:232 #, php-format msgid "You are already logged in. Go to support portal" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:379 #: app/Hooks/Handlers/AuthHandler.php:381 #: app/Services/TranslationStrings.php:621 msgid "First name" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:385 #: app/Hooks/Handlers/PrivacyHandler.php:207 #: app/Models/Traits/CustomerTrait.php:132 #: app/Models/Traits/CustomerTrait.php:134 #: app/Services/Integrations/FluentForm/FeedIntegration.php:188 #: app/Services/TranslationStrings.php:733 msgid "Last Name" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:387 #: app/Services/TranslationStrings.php:739 msgid "Last name" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:392 #: app/Hooks/Handlers/AuthHandler.php:394 #: app/Services/TranslationStrings.php:1392 msgid "Username" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:399 #: app/Hooks/Handlers/AuthHandler.php:488 #: app/Services/Integrations/FluentForm/FeedIntegration.php:178 #: app/Services/TranslationStrings.php:544 msgid "Email Address" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:401 #: app/Hooks/Handlers/AuthHandler.php:490 msgid "Your Email Address" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:406 #: app/Hooks/Handlers/AuthHandler.php:408 #: app/Services/TranslationStrings.php:930 msgid "Password" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:432 #: app/Hooks/Handlers/AuthHandler.php:434 #: app/Models/Customer.php:52 #: app/Models/Traits/CustomerTrait.php:182 #: app/Models/Traits/CustomerTrait.php:184 msgid "Address Line 1" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:439 #: app/Hooks/Handlers/AuthHandler.php:441 #: app/Models/Customer.php:53 #: app/Models/Traits/CustomerTrait.php:189 #: app/Models/Traits/CustomerTrait.php:191 msgid "Address Line 2" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:446 #: app/Hooks/Handlers/AuthHandler.php:448 #: app/Hooks/Handlers/PrivacyHandler.php:235 #: app/Models/Customer.php:54 #: app/Models/Traits/CustomerTrait.php:196 #: app/Models/Traits/CustomerTrait.php:198 msgid "City" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:453 #: app/Hooks/Handlers/AuthHandler.php:455 #: app/Hooks/Handlers/PrivacyHandler.php:239 #: app/Services/Helper.php:199 msgid "Zip" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:460 #: app/Hooks/Handlers/AuthHandler.php:462 #: app/Hooks/Handlers/PrivacyHandler.php:243 #: app/Models/Customer.php:55 #: app/Models/Traits/CustomerTrait.php:203 #: app/Models/Traits/CustomerTrait.php:205 msgid "State" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:467 #: app/Hooks/Handlers/PrivacyHandler.php:247 #: app/Models/Customer.php:57 #: app/Models/Traits/CustomerTrait.php:217 #: app/Models/Traits/CustomerTrait.php:218 msgid "Country" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:469 msgid "Select a Country" msgstr "" #: app/Hooks/Handlers/AuthHandler.php:623 msgid "You do not have permission to do this." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:29 msgid "You don't have permission to access customer support portal" msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:43 msgid "Customer Portal is only accessible by Customers. Looks like you are a support staff" msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:48 msgid "Go to Support Admin Page" msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:79 msgid "Loading Customer Portal. Please wait..." msgstr "" #. translators: 1: address support mail currently goes to, 2: the account's current address #: app/Hooks/Handlers/CustomerPortalHandler.php:134 #, php-format msgid "Support messages are being sent to %1$s, but your account email is now %2$s." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:142 msgid "Confirm the new address to move your support messages and bring across any tickets you opened from it. We will email a link to that address." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:144 msgid "Send confirmation email" msgstr "" #. translators: %s is the email address the confirmation was sent to #: app/Hooks/Handlers/CustomerPortalHandler.php:166 #, php-format msgid "Confirmation email sent to %s. Open the link in that inbox to finish." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:169 msgid "Your support email address has been updated." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:170 msgid "Too many confirmation emails have been requested for this address. Please try again later." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:171 msgid "That confirmation link has expired. You can request a new one below." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:172 msgid "That confirmation link is no longer valid, usually because it was already used or the address changed again. You can request a new one below." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:173 msgid "That confirmation link belongs to a different account. Sign in as that account and open the link again." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:174 msgid "Another support profile already uses that address, so it cannot be moved automatically. Please contact support." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:175 msgid "That confirmation link could not be read. You can request a new one below." msgstr "" #: app/Hooks/Handlers/CustomerPortalHandler.php:176 msgid "We could not send the confirmation email just now. Please try again in a few minutes." msgstr "" #: app/Hooks/Handlers/DataExporter.php:95 msgid "Security check failed." msgstr "" #: app/Hooks/Handlers/DataExporter.php:102 msgid "You do not have permission to export this data." msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:43 msgid "Too many verification code requests. Please try again later." msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:79 #: app/Hooks/Handlers/TwoFaHandler.php:38 msgid "Unable to send verification code. Please try again later." msgstr "" #. translators: %s is the site name #: app/Hooks/Handlers/EmailVerificationHandler.php:84 #, php-format msgid "Your registration verification code for %s" msgstr "" #. translators: %s is the user's first name #. translators: %s is the user's display name #. translators: %s is the customer's first name #: app/Hooks/Handlers/EmailVerificationHandler.php:89 #: app/Hooks/Handlers/TwoFaHandler.php:211 #: app/Services/EmailClaimService.php:147 #, php-format msgid "Hello %s," msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:90 msgid "Thank you for registering with us! To complete the setup of your account, please enter the verification code below on the registration page." msgstr "" #. translators: %s is the verification code #. translators: %s is the two-factor authentication code #: app/Hooks/Handlers/EmailVerificationHandler.php:92 #: app/Hooks/Handlers/TwoFaHandler.php:215 #, php-format msgid "Verification Code: %s" msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:94 #: app/Hooks/Handlers/TwoFaHandler.php:217 msgid "This code is valid for 10 minutes and is meant to ensure the security of your account. If you did not initiate this request, please ignore this email." msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:100 #: app/Hooks/Handlers/TwoFaHandler.php:223 msgid "Activate your account" msgstr "" #. translators: %s is the email address #: app/Hooks/Handlers/EmailVerificationHandler.php:114 #, php-format msgid "A verification code has been sent to %s. Please provide the code below:" msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:117 #: app/Hooks/Handlers/TwoFaHandler.php:245 msgid "Verification Code" msgstr "" #: app/Hooks/Handlers/EmailVerificationHandler.php:126 msgid "Complete Signup" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:21 #: app/Hooks/Handlers/ExternalPages.php:158 msgid "Invalid request method" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:21 #: app/Hooks/Handlers/ExternalPages.php:158 msgid "Method Not Allowed" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:27 #: app/Hooks/Handlers/ExternalPages.php:34 #: app/Hooks/Handlers/ExternalPages.php:165 msgid "Missing required parameter" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:27 #: app/Hooks/Handlers/ExternalPages.php:34 #: app/Hooks/Handlers/ExternalPages.php:165 #: app/Hooks/Handlers/ExternalPages.php:172 #: app/Hooks/Handlers/ExternalPages.php:240 #: app/Hooks/Handlers/ExternalPages.php:247 #: app/Hooks/Handlers/ExternalPages.php:263 #: app/Hooks/Handlers/ExternalPages.php:272 #: app/Hooks/Handlers/ExternalPages.php:276 #: app/Hooks/Handlers/ExternalPages.php:344 msgid "Bad Request" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:46 #: app/Hooks/Handlers/ExternalPages.php:63 msgid "Invalid route" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:46 #: app/Hooks/Handlers/ExternalPages.php:63 #: app/Hooks/Handlers/ExternalPages.php:178 msgid "Not Found" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:172 #: app/Hooks/Handlers/ExternalPages.php:178 msgid "Invalid attachment hash." msgstr "" #: app/Hooks/Handlers/ExternalPages.php:183 msgid "Sorry, Your secure sign is invalid, Please reload the previous page and get new signed url" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:184 msgid "Forbidden" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:240 #: app/Hooks/Handlers/ExternalPages.php:344 msgid "Missing ticket ID parameter" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:247 #: app/Hooks/Handlers/ExternalPages.php:276 #: app/Http/Controllers/WidgetsController.php:38 msgid "Invalid ticket ID" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:263 msgid "Missing required parameters" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:272 msgid "Invalid ticket hash format" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:293 msgid "Invalid Support Portal URL" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:317 msgid "File not found or access denied" msgstr "" #: app/Hooks/Handlers/ExternalPages.php:367 msgid "Rate limit exceeded. Please try again later." msgstr "" #: app/Hooks/Handlers/ExternalPages.php:367 msgid "Too Many Requests" msgstr "" #: app/Hooks/Handlers/InternalNotificationHandler.php:209 #: app/Hooks/Handlers/InternalNotificationHandler.php:298 msgid "Workflow" msgstr "" #: app/Hooks/Handlers/InternalNotificationHandler.php:302 #, php-format msgid "Manual workflow \"%s\" was run" msgstr "" #: app/Hooks/Handlers/InternalNotificationHandler.php:305 #, php-format msgid "Automation workflow \"%s\" was triggered" msgstr "" #: app/Hooks/Handlers/Menu.php:52 #: app/Hooks/Handlers/Menu.php:53 #: app/Hooks/Handlers/Menu.php:153 msgid "Dashboard" msgstr "" #: app/Hooks/Handlers/Menu.php:61 #: app/Hooks/Handlers/Menu.php:62 #: app/Hooks/Handlers/Menu.php:158 #: app/Services/TranslationStrings.php:1323 msgid "Tickets" msgstr "" #: app/Hooks/Handlers/Menu.php:71 #: app/Hooks/Handlers/Menu.php:72 #: app/Hooks/Handlers/Menu.php:163 #: app/Services/TranslationStrings.php:1062 msgid "Reports" msgstr "" #: app/Hooks/Handlers/Menu.php:82 #: app/Hooks/Handlers/Menu.php:83 #: app/Hooks/Handlers/Menu.php:189 #: app/Services/TranslationStrings.php:476 msgid "Customers" msgstr "" #: app/Hooks/Handlers/Menu.php:93 #: app/Hooks/Handlers/Menu.php:94 #: app/Hooks/Handlers/Menu.php:181 msgid "Activities" msgstr "" #: app/Hooks/Handlers/Menu.php:104 #: app/Hooks/Handlers/Menu.php:105 #: app/Hooks/Handlers/Menu.php:173 #: app/Services/TranslationStrings.php:324 msgid "Business Inboxes" msgstr "" #: app/Hooks/Handlers/Menu.php:115 #: app/Hooks/Handlers/Menu.php:116 #: app/Hooks/Handlers/Menu.php:207 #: app/Services/TranslationStrings.php:1447 msgid "Workflows" msgstr "" #: app/Hooks/Handlers/Menu.php:126 #: app/Hooks/Handlers/Menu.php:127 #: app/Hooks/Handlers/Menu.php:199 #: app/Services/TranslationStrings.php:1105 msgid "Saved Replies" msgstr "" #: app/Hooks/Handlers/Menu.php:137 #: app/Hooks/Handlers/Menu.php:138 #: app/Modules/PermissionManager.php:460 #: app/Services/TranslationStrings.php:1184 msgid "Settings" msgstr "" #: app/Hooks/Handlers/Menu.php:215 #: app/Services/TranslationStrings.php:807 msgid "More" msgstr "" #: app/Hooks/Handlers/Menu.php:224 #: app/Services/Helper.php:1192 #: app/Services/TranslationStrings.php:647 msgid "Global Settings" msgstr "" #: app/Hooks/Handlers/Menu.php:258 #: app/Services/TranslationStrings.php:1385 msgid "Upgrade to Pro" msgstr "" #: app/Hooks/Handlers/Menu.php:398 #: app/Models/Ticket.php:233 #: app/Services/Helper.php:1044 msgid "Telegram" msgstr "" #: app/Hooks/Handlers/Menu.php:399 msgid "Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox" msgstr "" #: app/Hooks/Handlers/Menu.php:400 msgid "Get activity notification to Telegram Messenger and reply directly from Telegram inbox" msgstr "" #: app/Hooks/Handlers/Menu.php:405 #: app/Models/Ticket.php:234 #: app/Services/Helper.php:1023 msgid "Slack" msgstr "" #: app/Hooks/Handlers/Menu.php:406 msgid "Send ticket activity notifications to slack" msgstr "" #: app/Hooks/Handlers/Menu.php:407 msgid "Get activity notification to Slack Channel and keep your support team super engaged" msgstr "" #: app/Hooks/Handlers/Menu.php:428 #: app/Services/TranslationStrings.php:1549 #: app/Services/TranslationStrings.php:1609 msgid "Open" msgstr "" #: app/Hooks/Handlers/Menu.php:429 #: app/Services/Notifications/NotificationCategory.php:25 #: app/Services/TranslationStrings.php:204 #: app/Services/TranslationStrings.php:1494 #: app/Services/TranslationStrings.php:1589 msgid "All" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:20 msgid "Fluent Support Tickets Exporter" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:25 msgid "Fluent Support Conversations Exporter" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:30 msgid "Fluent Support Customer Exporter" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:39 msgid "Fluent Support Personal Data Eraser" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:64 msgid "Fluent Support Tickets" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:68 #: app/Hooks/Handlers/PrivacyHandler.php:149 #: app/Services/TranslationStrings.php:1297 #: app/Services/TranslationStrings.php:1634 msgid "Ticket ID" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:72 #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80 #: app/Services/Integrations/FluentForm/FeedIntegration.php:135 #: app/Services/Integrations/FluentForm/FeedIntegration.php:136 #: app/Services/TranslationStrings.php:1311 msgid "Ticket Title" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:76 #: app/Services/Integrations/FluentForm/FeedIntegration.php:142 #: app/Services/Integrations/FluentForm/FeedIntegration.php:143 #: app/Services/TranslationStrings.php:1286 msgid "Ticket Content" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:80 #: app/Services/Integrations/FluentForm/FeedIntegration.php:149 #: app/Services/Integrations/FluentForm/FeedIntegration.php:150 msgid "Ticket Attachments" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:84 #: app/Services/TranslationStrings.php:1304 msgid "Ticket Product" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:88 #: app/Services/Helper.php:1197 #: app/Services/TranslationStrings.php:1310 msgid "Ticket Tags" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:92 msgid "Ticket Status" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:96 #: app/Services/Integrations/FluentForm/FeedIntegration.php:157 #: app/Services/Integrations/FluentForm/FeedIntegration.php:158 #: app/Services/TranslationStrings.php:1303 msgid "Ticket Priority" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:100 msgid "Ticket Created At" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:141 msgid "Fluent Support Conversations" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:145 msgid "Conversation ID" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:153 msgid "Conversation Content" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:157 msgid "Conversation Attachments" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:161 msgid "Conversation Created At" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:195 msgid "Fluent Support Customer" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:199 msgid "Customer ID" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:203 #: app/Models/Traits/CustomerTrait.php:125 #: app/Models/Traits/CustomerTrait.php:127 #: app/Services/Integrations/FluentForm/FeedIntegration.php:184 #: app/Services/TranslationStrings.php:620 msgid "First Name" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:211 #: app/Models/Ticket.php:230 #: app/Models/Traits/CustomerTrait.php:139 #: app/Models/Traits/CustomerTrait.php:141 #: app/Services/TranslationStrings.php:543 msgid "Email" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:215 #: app/Models/Traits/CustomerTrait.php:160 #: app/Services/TranslationStrings.php:1217 #: app/Services/TranslationStrings.php:1624 msgid "Status" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:219 msgid "IP Address" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:223 msgid "Last IP Address" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:227 msgid "Address Line One" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:231 msgid "Address Line Two" msgstr "" #: app/Hooks/Handlers/PrivacyHandler.php:251 #: app/Services/TranslationStrings.php:446 msgid "Created At" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:29 msgid "Too many verification code requests. Please try again after 15 minutes." msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:114 msgid "Please provide a valid login code" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:121 #: app/Hooks/Handlers/TwoFaHandler.php:144 msgid "Too many verification attempts. Please try again after 15 minutes." msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:129 #: app/Hooks/Handlers/TwoFaHandler.php:137 #: app/Hooks/Handlers/TwoFaHandler.php:178 #: app/Hooks/Handlers/TwoFaHandler.php:189 msgid "Your provided code or url is not valid" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:153 msgid "Sorry, your login code has been expired. Please try to login again" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:167 msgid "Invalid verification code" msgstr "" #. translators: %1s is the site name #: app/Hooks/Handlers/TwoFaHandler.php:206 #, php-format msgid "Your Login code for %1s" msgstr "" #. translators: %s is the site name #: app/Hooks/Handlers/TwoFaHandler.php:213 #, php-format msgid "Someone requested to login to %s and here is the Login code that you can use in the login form" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:242 msgid "Please check your email inbox and enter the two-factor verification code below:" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:249 msgid "Login Code" msgstr "" #: app/Hooks/Handlers/TwoFaHandler.php:257 msgid "Verify and Login" msgstr "" #: app/Http/Controllers/AgentController.php:38 msgid "Support Staff has been added" msgstr "" #: app/Http/Controllers/AgentController.php:66 msgid "Support Staff has been updated" msgstr "" #: app/Http/Controllers/AgentController.php:91 msgid "Support Staff has been deleted" msgstr "" #: app/Http/Controllers/AgentController.php:174 msgid "Support Staff avatar reset to gravatar default" msgstr "" #: app/Http/Controllers/AgentGroupController.php:84 msgid "Agent group has been created" msgstr "" #: app/Http/Controllers/AgentGroupController.php:116 msgid "Agent group has been updated" msgstr "" #: app/Http/Controllers/AgentGroupController.php:129 msgid "A valid fallback group is required" msgstr "" #: app/Http/Controllers/AgentGroupController.php:137 msgid "The selected fallback group does not exist" msgstr "" #: app/Http/Controllers/AgentGroupController.php:172 msgid "Agent group has been deleted and agents have been reassigned" msgstr "" #: app/Http/Controllers/AuthController.php:30 msgid "You are not allowed to signup using this form" msgstr "" #: app/Http/Controllers/AuthController.php:42 #: app/Http/Controllers/AuthController.php:475 msgid "Security verification failed. Please try again" msgstr "" #: app/Http/Controllers/AuthController.php:77 #: app/Http/Controllers/AuthController.php:244 #: app/Http/Controllers/CustomerPortalController.php:128 msgid "Your recaptcha is not verified" msgstr "" #: app/Http/Controllers/AuthController.php:100 #: app/Http/Controllers/AuthController.php:108 #: app/Http/Controllers/AuthController.php:142 msgid "Please provide a valid verification code that was sent to your email address" msgstr "" #: app/Http/Controllers/AuthController.php:114 #: app/Http/Controllers/AuthController.php:160 msgid "Your verification code has already been used. Please try again" msgstr "" #: app/Http/Controllers/AuthController.php:121 msgid "Your verification code has expired. Please request a new one" msgstr "" #: app/Http/Controllers/AuthController.php:130 msgid "Your verification code has been expired. Please try again" msgstr "" #: app/Http/Controllers/AuthController.php:182 msgid "Could not create your account. The username or email address may already be registered." msgstr "" #: app/Http/Controllers/AuthController.php:205 msgid "Successfully registered to the site." msgstr "" #: app/Http/Controllers/AuthController.php:226 msgid "You are not allowed to login using this form" msgstr "" #: app/Http/Controllers/AuthController.php:232 msgid "Security verification failed" msgstr "" #: app/Http/Controllers/AuthController.php:251 msgid "Email and Password is required" msgstr "" #: app/Http/Controllers/AuthController.php:288 msgid "Too many login attempts. Please try again after 15 minutes." msgstr "" #: app/Http/Controllers/AuthController.php:293 #: app/Http/Controllers/AuthController.php:312 #: app/Http/Controllers/AuthController.php:351 msgid "Invalid username, email address or incorrect password." msgstr "" #: app/Http/Controllers/AuthController.php:300 #: app/Http/Controllers/AuthController.php:403 msgid "Email or Password is not valid. Please try again" msgstr "" #. translators: %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums #: app/Http/Controllers/AuthController.php:396 #, php-format msgid "ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums." msgstr "" #: app/Http/Controllers/AuthController.php:467 msgid "You are not allowed to reset password using this form" msgstr "" #: app/Http/Controllers/AuthController.php:483 msgid "Username or email is required." msgstr "" #: app/Http/Controllers/AuthController.php:491 msgid "Too many password reset requests. Please try again after 15 minutes." msgstr "" #. translators: %s is the site name #: app/Http/Controllers/AuthController.php:542 #, php-format msgid "Reset your password for %s" msgstr "" #. translators: %s is the site name #: app/Http/Controllers/AuthController.php:569 #, php-format msgid "Reset your password for %s support portal" msgstr "" #. translators: %s is the user's first name #: app/Http/Controllers/AuthController.php:572 #, php-format msgid "Hi %s," msgstr "" #: app/Http/Controllers/AuthController.php:573 msgid "Someone has requested a new password for the following account on WordPress:" msgstr "" #. translators: %s is the username #: app/Http/Controllers/AuthController.php:575 #, php-format msgid "Username: %s" msgstr "" #: app/Http/Controllers/AuthController.php:577 msgid "If you did not request to reset your password, please ignore this email." msgstr "" #: app/Http/Controllers/AuthController.php:604 msgid "If an account matches that username or email, a password reset link has been sent. Please check your inbox, including the spam folder." msgstr "" #: app/Http/Controllers/ChatMessageParserController.php:29 #: app/Http/Controllers/ChatMessageParserController.php:58 msgid "Invalid request signature." msgstr "" #: app/Http/Controllers/ChatMessageParserController.php:36 msgid "Response has been successfully recorded" msgstr "" #: app/Http/Controllers/Controller.php:22 #: app/Modules/MCP/AbilitiesRegistrar.php:514 msgid "You do not have permission to perform this action." msgstr "" #: app/Http/Controllers/Controller.php:39 msgid "Sorry, You do not have permission to this ticket" msgstr "" #: app/Http/Controllers/CustomerController.php:71 msgid "user_id is not accepted when creating a customer. The WordPress user is linked by the customer email." msgstr "" #: app/Http/Controllers/CustomerController.php:121 msgid "Customer has been added" msgstr "" #: app/Http/Controllers/CustomerController.php:184 #: app/Http/Controllers/TicketController.php:1798 msgid "Customer has been updated" msgstr "" #: app/Http/Controllers/CustomerController.php:192 msgid "Email address has been assigned to other customer" msgstr "" #: app/Http/Controllers/CustomerController.php:270 msgid "Customer avatar reset to gravatar default" msgstr "" #: app/Http/Controllers/CustomerController.php:289 msgid "Please provide search string" msgstr "" #: app/Http/Controllers/CustomerController.php:298 msgid "Please provide at least 3 characters to search" msgstr "" #: app/Http/Controllers/CustomerController.php:304 msgid "Too many contact searches. Please try again in a few minutes." msgstr "" #: app/Http/Controllers/CustomerPortalController.php:58 msgid "Your account is not active. Please contact support." msgstr "" #. translators: %s is the time duration (e.g., "2 hours", "3 days") #. translators: %s is a human-readable time difference, e.g. "2 hours" #: app/Http/Controllers/CustomerPortalController.php:100 #: app/Services/CustomerPortalService.php:80 #: app/Services/CustomerPortalService.php:428 #: app/Services/CustomerPortalService.php:644 #: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:71 #, php-format msgid "%s ago" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:140 #: app/Services/TranslationStrings.php:1337 msgid "Title is required" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:141 msgid "Content is required" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:151 msgid "Product is required" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:180 msgid "Invalid form data submitted" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:205 msgid "You do not have access to this mailbox." msgstr "" #: app/Http/Controllers/CustomerPortalController.php:216 msgid "Unable to identify. Please make sure you have provided correct information." msgstr "" #: app/Http/Controllers/CustomerPortalController.php:226 msgid "Sorry you cannot create ticket" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:244 #: app/Http/Controllers/TicketController.php:209 msgid "Ticket has been created successfully" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:294 msgid "Sorry you cannot create response" msgstr "" #: app/Http/Controllers/CustomerPortalController.php:410 msgid "You have been logged out" msgstr "" #: app/Http/Controllers/FluentBoardsController.php:16 #: app/Http/Controllers/FluentBoardsController.php:38 #: app/Http/Controllers/FluentBoardsController.php:62 msgid "Fluent Boards plugin is not installed or activated." msgstr "" #: app/Http/Controllers/FluentBoardsController.php:90 msgid "Failed to create task." msgstr "" #: app/Http/Controllers/FluentBoardsController.php:97 msgid "Task successfully added to Fluent Boards" msgstr "" #: app/Http/Controllers/FluentBotController.php:161 msgid "You do not have permission to reset chat" msgstr "" #: app/Http/Controllers/FluentBotController.php:214 #: app/Services/Helper.php:1954 msgid "Something went wrong. Please try again later." msgstr "" #: app/Http/Controllers/FluentBotController.php:287 msgid "No conversation to resume." msgstr "" #: app/Http/Controllers/FluentBotController.php:349 #: app/Http/Controllers/FluentBotController.php:473 msgid "Invalid chat_id format" msgstr "" #: app/Http/Controllers/FluentBotController.php:368 msgid "Chat ID already set for this ticket" msgstr "" #: app/Http/Controllers/FluentBotController.php:485 msgid "Conversation not found for this ticket." msgstr "" #: app/Http/Controllers/FluentBotController.php:523 #: app/Services/TranslationStrings.php:1600 msgid "Conversation" msgstr "" #: app/Http/Controllers/FluentBotController.php:592 msgid "Invalid message_id" msgstr "" #: app/Http/Controllers/FluentBotController.php:596 msgid "Invalid reaction" msgstr "" #: app/Http/Controllers/FluentBotController.php:601 #: app/Http/Controllers/FluentBotController.php:627 msgid "No active chat for this ticket" msgstr "" #: app/Http/Controllers/FluentBotController.php:622 msgid "Invalid feedback_id" msgstr "" #: app/Http/Controllers/IntegrationController.php:41 #: app/Http/Controllers/SlackController.php:36 msgid "Settings failed to save" msgstr "" #: app/Http/Controllers/IntegrationController.php:49 #: app/Http/Controllers/SettingsController.php:87 #: app/Http/Controllers/SlackController.php:43 #: app/Services/MailerInbox/MailBoxService.php:193 msgid "Settings has been updated" msgstr "" #: app/Http/Controllers/MailBoxController.php:54 msgid "Mailbox has been created successfully" msgstr "" #: app/Http/Controllers/MailBoxController.php:78 msgid "Mailbox has been saved" msgstr "" #: app/Http/Controllers/MailBoxController.php:127 #: app/Modules/MCP/Support/TicketAccessGuard.php:52 msgid "You do not have access to the specified mailbox" msgstr "" #: app/Http/Controllers/McpSettingsController.php:50 msgid "Sorry, you do not have permission to change the MCP setting." msgstr "" #: app/Http/Controllers/McpSettingsController.php:67 msgid "MCP enabled. AI agents with a valid application password can now reach the Fluent Support tools." msgstr "" #: app/Http/Controllers/McpSettingsController.php:68 msgid "MCP disabled. The endpoint will reject requests until re-enabled." msgstr "" #: app/Http/Controllers/McpSettingsController.php:80 msgid "Sorry, you do not have permission to install plugins." msgstr "" #: app/Http/Controllers/McpSettingsController.php:87 msgid "Automatic install needs a Fluent Pro plugin active. Install FluentHub manually, then reload this page to connect Fluent Support with AI agents." msgstr "" #: app/Http/Controllers/McpSettingsController.php:108 msgid "FluentHub could not be installed automatically." msgstr "" #: app/Http/Controllers/McpSettingsController.php:108 msgid "Install it manually, then reload this page." msgstr "" #: app/Http/Controllers/McpSettingsController.php:119 msgid "FluentHub installed and activated. The MCP endpoint is ready." msgstr "" #: app/Http/Controllers/McpSettingsController.php:122 msgid "FluentHub was installed. Please reload this page to finish connecting the MCP endpoint." msgstr "" #: app/Http/Controllers/McpSettingsController.php:168 msgid "Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx proxy needs it to talk to self-signed SSL." msgstr "" #: app/Http/Controllers/McpSettingsController.php:181 msgid "Add this to your Claude Desktop config (Settings → Developer → Edit Config), fill in your username + application password, then restart Claude Desktop." msgstr "" #: app/Http/Controllers/McpSettingsController.php:196 msgid "Add to Cursor's mcp.json, replacing the placeholder with base64 of \"username:application-password\"." msgstr "" #: app/Http/Controllers/McpSettingsController.php:207 msgid "In Codex, add a custom MCP server with Streamable HTTP transport and the Authorization header above." msgstr "" #: app/Http/Controllers/McpSettingsController.php:221 msgid "Any MCP client that speaks Streamable HTTP can connect using this URL and a Basic auth header." msgstr "" #: app/Http/Controllers/McpSettingsController.php:232 msgid "Run this in your terminal where Claude Code is installed, replacing the placeholder with base64 of \"username:application-password\"." msgstr "" #: app/Http/Controllers/NotificationController.php:19 #: app/Http/Controllers/NotificationController.php:38 #: app/Http/Controllers/NotificationController.php:62 #: app/Http/Controllers/NotificationController.php:77 #: app/Http/Controllers/NotificationController.php:93 #: app/Http/Controllers/TicketController.php:506 #: app/Http/Controllers/TicketController.php:665 #: app/Http/Controllers/TicketController.php:712 msgid "Sorry, You do not have permission. Please add yourself as support agent first" msgstr "" #: app/Http/Controllers/ReportingController.php:226 #: app/Modules/StatModule.php:67 #: app/Modules/StatModule.php:112 #: app/Modules/StatModule.php:164 #: app/Modules/StatModule.php:343 #: app/Services/Tickets/TicketStats.php:33 #: app/Services/TranslationStrings.php:828 msgid "New Tickets" msgstr "" #: app/Http/Controllers/ReportingController.php:227 #: app/Modules/StatModule.php:71 #: app/Modules/StatModule.php:116 #: app/Services/Tickets/TicketStats.php:27 msgid "Active Tickets" msgstr "" #: app/Http/Controllers/ReportingController.php:228 #: app/Modules/StatModule.php:75 #: app/Modules/StatModule.php:120 #: app/Modules/StatModule.php:168 #: app/Modules/StatModule.php:347 #: app/Services/Tickets/TicketStats.php:45 msgid "Closed Tickets" msgstr "" #: app/Http/Controllers/ReportingController.php:229 #: app/Modules/StatModule.php:124 #: app/Modules/StatModule.php:172 #: app/Modules/StatModule.php:351 #: app/Services/Helper.php:867 #: app/Services/TranslationStrings.php:1080 msgid "Responses" msgstr "" #: app/Http/Controllers/ReportingController.php:230 #: app/Services/Helper.php:869 #: app/Services/TranslationStrings.php:915 msgid "Open Tickets" msgstr "" #: app/Http/Controllers/ReportingController.php:234 #: app/Modules/StatModule.php:79 #: app/Services/TranslationStrings.php:1344 msgid "Total Responses" msgstr "" #: app/Http/Controllers/SettingsController.php:133 msgid "Please select a page or enable create page" msgstr "" #: app/Http/Controllers/SettingsController.php:143 msgid "Support Portal" msgstr "" #: app/Http/Controllers/SettingsController.php:207 msgid "Enable FluentCRM Integration" msgstr "" #: app/Http/Controllers/SettingsController.php:211 msgid "Default status for new contacts" msgstr "" #: app/Http/Controllers/SettingsController.php:215 msgid "Subscribed" msgstr "" #: app/Http/Controllers/SettingsController.php:219 msgid "Pending" msgstr "" #: app/Http/Controllers/SettingsController.php:227 msgid "Select the default status for new contacts. If you select pending and it's a new contact then a double optin email will be sent" msgstr "" #: app/Http/Controllers/SettingsController.php:231 msgid "Add to FluentCRM list (optional)" msgstr "" #: app/Http/Controllers/SettingsController.php:242 msgid "Add to Tags" msgstr "" #: app/Http/Controllers/SettingsController.php:286 msgid "Installation has been completed" msgstr "" #: app/Http/Controllers/SettingsController.php:298 msgid "Your reCAPTCHA settings deleted successfully." msgstr "" #: app/Http/Controllers/SettingsController.php:303 msgid "Unable to delete reCAPTCHA settings, try again" msgstr "" #: app/Http/Controllers/SettingsController.php:309 msgid "Invalid reCAPTCHA data." msgstr "" #: app/Http/Controllers/SettingsController.php:325 msgid "Your recaptcha details are already saved." msgstr "" #: app/Http/Controllers/SettingsController.php:336 msgid "Your reCAPTCHA settings are not valid." msgstr "" #: app/Http/Controllers/SettingsController.php:341 msgid "Please verify reCAPTCHA before saving." msgstr "" #: app/Http/Controllers/SettingsController.php:350 msgid "Your reCAPTCHA settings updated successfully." msgstr "" #: app/Http/Controllers/SettingsController.php:361 msgid "Your reCAPTCHA settings added successfully." msgstr "" #: app/Http/Controllers/SettingsController.php:372 msgid "Invalid AI provider selected." msgstr "" #: app/Http/Controllers/SettingsController.php:402 msgid "AI settings have been successfully saved." msgstr "" #: app/Http/Controllers/SettingsController.php:407 #, php-format msgid "An error occurred while saving the settings: %s" msgstr "" #: app/Http/Controllers/SettingsController.php:425 msgid "AI provider settings have been successfully disconnected." msgstr "" #: app/Http/Controllers/SettingsController.php:513 #: app/Http/Controllers/SettingsController.php:535 msgid "FluentCRM plugin has been installed and activated successfully" msgstr "" #: app/Http/Controllers/SettingsController.php:519 #: app/Http/Controllers/SettingsController.php:556 msgid "Sorry! you do not have permission to install plugin" msgstr "" #: app/Http/Controllers/SettingsController.php:539 msgid "Sorry! FluentCRM could not be installed. Please install manually" msgstr "" #: app/Http/Controllers/SettingsController.php:550 #: app/Http/Controllers/SettingsController.php:572 msgid "Fluent Forms plugin has been installed and activated successfully" msgstr "" #: app/Http/Controllers/SettingsController.php:577 msgid "Fluent Forms could not be installed" msgstr "" #: app/Http/Controllers/SettingsController.php:725 msgid "Default WordPress Storage" msgstr "" #: app/Http/Controllers/SettingsController.php:729 msgid "Upload and store the files to your WordPress File System Storage." msgstr "" #: app/Http/Controllers/SettingsController.php:739 msgid "Upload and store the files to your Dropbox Storage." msgstr "" #: app/Http/Controllers/SettingsController.php:748 msgid "Upload and store the files to your Google Drive Storage." msgstr "" #: app/Http/Controllers/SettingsController.php:758 msgid "Upload and store the files to Cloudflare R2 Storage with zero egress fees." msgstr "" #: app/Http/Controllers/SettingsController.php:768 msgid "Upload and store the files to Amazon S3 cloud storage." msgstr "" #: app/Http/Controllers/SettingsController.php:785 msgid "Upload driver updated." msgstr "" #: app/Http/Controllers/SettingsController.php:938 msgid "Settings saved." msgstr "" #: app/Http/Controllers/SettingsController.php:966 msgid "Prompt options saved successfully" msgstr "" #: app/Http/Controllers/TicketController.php:177 msgid "A valid email is required to create a ticket" msgstr "" #: app/Http/Controllers/TicketController.php:194 msgid "Customer could not be created" msgstr "" #: app/Http/Controllers/TicketController.php:253 #: app/Http/Controllers/TicketController.php:410 #: app/Http/Controllers/TicketController.php:1506 #: app/Http/Controllers/TicketController.php:1548 msgid "Ticket cannot be fetched due to restricted mailbox" msgstr "" #: app/Http/Controllers/TicketController.php:520 msgid "Someone replied to this ticket while you were writing." msgstr "" #: app/Http/Controllers/TicketController.php:537 msgid "Response has been added" msgstr "" #: app/Http/Controllers/TicketController.php:581 #: app/Http/Controllers/TicketController.php:610 msgid "Please select a FluentBooking event type." msgstr "" #: app/Http/Controllers/TicketController.php:682 msgid "Draft has been updated" msgstr "" #: app/Http/Controllers/TicketController.php:695 msgid "Draft has been added" msgstr "" #: app/Http/Controllers/TicketController.php:750 msgid "You do not have permission to perform this action" msgstr "" #: app/Http/Controllers/TicketController.php:760 msgid "Draft not found" msgstr "" #: app/Http/Controllers/TicketController.php:774 msgid "You do not have permission to delete this draft" msgstr "" #: app/Http/Controllers/TicketController.php:781 msgid "Discard draft successfully" msgstr "" #: app/Http/Controllers/TicketController.php:858 #: app/Http/Controllers/TicketController.php:1066 msgid "This ticket property cannot be updated." msgstr "" #. translators: 1: previous status, 2: new status #: app/Http/Controllers/TicketController.php:877 #, php-format msgid "Ticket status changed from %1$s to %2$s" msgstr "" #. translators: %s: The name of the property that was updated #: app/Http/Controllers/TicketController.php:908 #, php-format msgid "%s has been updated" msgstr "" #: app/Http/Controllers/TicketController.php:1005 msgid "Ticket title cannot be empty." msgstr "" #: app/Http/Controllers/TicketController.php:1020 msgid "Invalid ticket status." msgstr "" #: app/Http/Controllers/TicketController.php:1026 msgid "Closing or reopening a ticket must use the dedicated close and re-open actions." msgstr "" #: app/Http/Controllers/TicketController.php:1033 #: app/Http/Controllers/TicketController.php:1301 msgid "Invalid ticket priority." msgstr "" #: app/Http/Controllers/TicketController.php:1039 msgid "Invalid client priority." msgstr "" #: app/Http/Controllers/TicketController.php:1046 #: app/Http/Controllers/TicketController.php:1315 msgid "Invalid product." msgstr "" #: app/Http/Controllers/TicketController.php:1052 msgid "Permission denied to assign agent" msgstr "" #: app/Http/Controllers/TicketController.php:1060 #: app/Services/MailerInbox/MailBoxService.php:262 msgid "Agent is restricted for this mailbox ticket" msgstr "" #: app/Http/Controllers/TicketController.php:1085 #: app/Services/CustomerPortalService.php:211 #: app/Services/Tickets/ResponseService.php:123 #: app/Services/Tickets/TicketService.php:38 msgid "Ticket has been closed" msgstr "" #: app/Http/Controllers/TicketController.php:1108 #: app/Services/CustomerPortalService.php:230 msgid "Ticket has been opened again" msgstr "" #. translators: %d is the most tickets one bulk action can change #: app/Http/Controllers/TicketController.php:1132 #, php-format msgid "You can change at most %d tickets at a time." msgstr "" #. translators: %d represents the number of closed tickets. #: app/Http/Controllers/TicketController.php:1152 #, php-format msgid "%d tickets have been closed." msgstr "" #. translators: %d is the number of tickets that were deleted #: app/Http/Controllers/TicketController.php:1167 #, php-format msgid "%d tickets have been deleted" msgstr "" #: app/Http/Controllers/TicketController.php:1173 msgid "agent_id param is required" msgstr "" #. translators: %1$d is the number of tickets assigned, %2$s is the agent's name. #: app/Http/Controllers/TicketController.php:1206 #, php-format msgid "%1$d tickets have been assigned to %2$s." msgstr "" #. translators: %1$d is the number of skipped tickets due to mailbox restrictions. #: app/Http/Controllers/TicketController.php:1214 #, php-format msgid "%1$d tickets were skipped due to mailbox restrictions or already being assigned." msgstr "" #: app/Http/Controllers/TicketController.php:1224 msgid "agent_group_id param is required" msgstr "" #: app/Http/Controllers/TicketController.php:1231 msgid "No agents found in this group" msgstr "" #. translators: %1$d is tickets assigned, %2$d is tickets skipped. #: app/Http/Controllers/TicketController.php:1263 #, php-format msgid "%1$d tickets assigned via agent group. %2$d skipped." msgstr "" #: app/Http/Controllers/TicketController.php:1280 msgid "Selected tags has been added to tickets" msgstr "" #: app/Http/Controllers/TicketController.php:1287 msgid "Please select tags to remove" msgstr "" #: app/Http/Controllers/TicketController.php:1295 msgid "Selected tags have been removed from the tickets" msgstr "" #. translators: %d is the number of tickets whose priority changed #: app/Http/Controllers/TicketController.php:1307 #, php-format msgid "Priority changed on %d tickets." msgstr "" #. translators: %d is the number of tickets whose product changed #: app/Http/Controllers/TicketController.php:1321 #, php-format msgid "Product changed on %d tickets." msgstr "" #. translators: %d is the number of tickets reopened #: app/Http/Controllers/TicketController.php:1337 #, php-format msgid "%d tickets have been reopened." msgstr "" #: app/Http/Controllers/TicketController.php:1343 msgid "Sorry no action found as available" msgstr "" #: app/Http/Controllers/TicketController.php:1391 msgid "Ticket has been deleted successfully" msgstr "" #: app/Http/Controllers/TicketController.php:1439 msgid "Sorry no tickets found based on your filter and bulk actions" msgstr "" #: app/Http/Controllers/TicketController.php:1486 msgid "Response has been added to the selected tickets" msgstr "" #: app/Http/Controllers/TicketController.php:1514 msgid "Sorry, you do not have permission to delete this response." msgstr "" #: app/Http/Controllers/TicketController.php:1526 msgid "Selected response has been deleted" msgstr "" #: app/Http/Controllers/TicketController.php:1562 msgid "This response type cannot be edited." msgstr "" #: app/Http/Controllers/TicketController.php:1569 #: app/Http/Controllers/TicketController.php:1585 msgid "Sorry, you do not have permission to update this response." msgstr "" #: app/Http/Controllers/TicketController.php:1580 msgid "Sorry, You do not have permission to approve this draft response" msgstr "" #: app/Http/Controllers/TicketController.php:1600 msgid "Selected response has been updated" msgstr "" #: app/Http/Controllers/TicketController.php:1615 msgid "You do not have permission to approve draft responses." msgstr "" #: app/Http/Controllers/TicketController.php:1638 msgid "Draft response has been successfully approved." msgstr "" #: app/Http/Controllers/TicketController.php:1721 msgid "Tag has been added to this ticket" msgstr "" #: app/Http/Controllers/TicketController.php:1748 msgid "Tag has been removed from this ticket" msgstr "" #: app/Http/Controllers/TicketController.php:1769 #: app/Http/Controllers/TicketController.php:1788 msgid "Invalid customer selected." msgstr "" #: app/Http/Controllers/TicketController.php:1775 msgid "You do not have permission to change the ticket customer." msgstr "" #: app/Http/Controllers/TicketController.php:1792 msgid "Customer already assigned to this ticket." msgstr "" #: app/Http/Controllers/TicketController.php:1925 msgid "Invalid filter type." msgstr "" #: app/Http/Controllers/TwofaController.php:19 msgid "Your provided code is not valid. Please try again" msgstr "" #: app/Http/Controllers/UploaderController.php:112 msgid "Invalid file upload request." msgstr "" #: app/Http/Controllers/UploaderController.php:134 msgid "You do not have permission to upload a file to this ticket" msgstr "" #. translators: %d is the maximum number of files allowed per ticket #: app/Http/Controllers/UploaderController.php:158 #, php-format msgid "You can upload a maximum of %d files." msgstr "" #. translators: %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf") #: app/Http/Controllers/UploaderController.php:173 #, php-format msgid "Only %s files are allowed." msgstr "" #. translators: %.01f is the maximum file size in megabytes #: app/Http/Controllers/UploaderController.php:175 #, php-format msgid "The file cannot be more than %.01fMB. Please upload somewhere like Dropbox/Google Drive and paste the link in the response" msgstr "" #: app/Http/Controllers/UploaderController.php:218 #: app/Services/CustomerPortalService.php:76 #: app/Services/CustomerPortalService.php:341 #: app/Services/CustomerPortalService.php:349 #: app/Services/CustomerPortalService.php:355 #: app/Services/CustomerPortalService.php:566 msgid "Sorry, You do not have permission to this support ticket" msgstr "" #: app/Http/Controllers/UploaderController.php:260 #: app/Http/Controllers/UploaderController.php:268 msgid "You do not have permission to upload a file" msgstr "" #: app/Http/Controllers/UploaderController.php:347 msgid "No image file provided." msgstr "" #: app/Http/Controllers/UploaderController.php:358 msgid "Invalid image file type." msgstr "" #: app/Http/Controllers/UploaderController.php:367 msgid "File content does not match the image type." msgstr "" #: app/Http/Controllers/WidgetsController.php:19 msgid "Invalid filter name" msgstr "" #: app/Http/Controllers/WidgetsController.php:45 #: app/Modules/MCP/Tools/ManagementTools.php:473 #: app/Modules/MCP/Tools/ResponseTools.php:100 #: app/Modules/MCP/Tools/ResponseTools.php:598 #: app/Modules/MCP/Tools/ResponseTools.php:657 #: app/Modules/MCP/Tools/TicketTools.php:296 #: app/Modules/MCP/Tools/TicketTools.php:599 #: app/Modules/MCP/Tools/TicketTools.php:662 #: app/Modules/MCP/Tools/TicketTools.php:838 #: app/Modules/MCP/Tools/TicketTools.php:868 #: app/Modules/MCP/Tools/TicketTools.php:1008 #: app/Services/TranslationStrings.php:1319 msgid "Ticket not found" msgstr "" #: app/Http/Policies/AgentPolicy.php:52 msgid "You must be logged in to perform this action." msgstr "" #: app/Http/Policies/AgentPolicy.php:58 msgid "Only administrators can add, edit, or delete support staff." msgstr "" #: app/Http/Policies/CustomerPolicy.php:42 msgid "You do not have permission to manage customers." msgstr "" #: app/Http/Policies/CustomerPolicy.php:53 msgid "Only administrators can delete customers." msgstr "" #: app/Http/Policies/PortalPolicy.php:57 msgid "You do not have permission" msgstr "" #: app/Http/Requests/AgentCreateRequest.php:20 msgid "Email is required" msgstr "" #: app/Http/Requests/AgentCreateRequest.php:21 msgid "First name is required" msgstr "" #: app/Http/Requests/ProductRequest.php:26 msgid "Product Title is required" msgstr "" #: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26 msgid "Ticket title is required" msgstr "" #: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27 msgid "Ticket content is required" msgstr "" #: app/Http/Requests/TicketResponseRequest.php:25 msgid "Reply content is required" msgstr "" #: app/Models/Customer.php:51 msgid "Customer Title" msgstr "" #: app/Models/Customer.php:56 #: app/Models/Traits/CustomerTrait.php:210 #: app/Models/Traits/CustomerTrait.php:212 msgid "Zip Code" msgstr "" #: app/Models/Product.php:89 msgid "Product has been successfully created" msgstr "" #: app/Models/Product.php:107 msgid "Product has been updated" msgstr "" #: app/Models/Product.php:121 msgid "Product has been deleted" msgstr "" #: app/Models/Ticket.php:229 msgid "Web" msgstr "" #: app/Models/Ticket.php:231 #: app/Services/TranslationStrings.php:197 msgid "Agent outreach" msgstr "" #: app/Models/Ticket.php:232 msgid "MCP (AI agents)" msgstr "" #: app/Models/Ticket.php:235 #: app/Services/Helper.php:1114 msgid "WhatsApp" msgstr "" #: app/Models/Ticket.php:236 msgid "Imported: Awesome Support" msgstr "" #: app/Models/Ticket.php:237 msgid "Imported: Freshdesk" msgstr "" #: app/Models/Ticket.php:238 msgid "Imported: Help Scout" msgstr "" #: app/Models/Ticket.php:239 msgid "Imported: JS Help Desk" msgstr "" #: app/Models/Ticket.php:240 msgid "Imported: SupportCandy" msgstr "" #: app/Models/Ticket.php:241 msgid "Imported: Zendesk" msgstr "" #: app/Models/Ticket.php:242 msgid "No source" msgstr "" #: app/Models/Ticket.php:781 msgid " initialized this ticket" msgstr "" #: app/Models/Traits/ActivityTrait.php:73 msgid "Activity settings have been updated" msgstr "" #: app/Models/Traits/AgentTrait.php:233 #: app/Services/TranslationStrings.php:1358 msgid "Unassigned Tickets" msgstr "" #: app/Models/Traits/CustomerTrait.php:147 #: app/Models/Traits/CustomerTrait.php:149 msgid "Job Title" msgstr "" #: app/Models/Traits/CustomerTrait.php:154 #: app/Models/Traits/CustomerTrait.php:156 msgid "Note" msgstr "" #: app/Models/Traits/CustomerTrait.php:164 #: app/Services/Helper.php:103 #: app/Services/TranslationStrings.php:126 #: app/Services/TranslationStrings.php:1486 msgid "Active" msgstr "" #: app/Models/Traits/CustomerTrait.php:165 #: app/Services/TranslationStrings.php:308 msgid "Blocked" msgstr "" #: app/Models/Traits/CustomerTrait.php:176 msgid "If you select the Blocked status, this customer will not be able to submit a ticket or any response." msgstr "" #: app/Models/Traits/CustomerTrait.php:414 msgid "Customer Deleted Successfully" msgstr "" #: app/Models/Traits/CustomerTrait.php:445 msgid "No customers selected for deletion" msgstr "" #. translators: %1$d: customer ID, %2$s: error message #: app/Models/Traits/CustomerTrait.php:459 #, php-format msgid "Failed to delete customer ID %1$d: %2$s" msgstr "" #: app/Models/Traits/CustomerTrait.php:465 msgid "Customer deleted successfully" msgstr "" #. translators: %1$d: number of customers deleted #: app/Models/Traits/CustomerTrait.php:467 #, php-format msgid "%1$d customers deleted successfully" msgstr "" #: app/Models/Traits/CustomerTrait.php:469 msgid "No customers were deleted" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:34 msgid "List Support Tickets" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:67 msgid "Get Ticket Details" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:87 #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50 #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74 msgid "Create Support Ticket" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:111 msgid "Reply to Ticket" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:133 #: app/Services/Integrations/FluentBot/FluentBotHelper.php:592 #: app/Services/TranslationStrings.php:369 #: app/Services/TranslationStrings.php:1597 msgid "Close Ticket" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:151 msgid "Update Ticket Properties" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:171 #: app/Services/TranslationStrings.php:503 msgid "Delete Ticket" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:185 msgid "Get Ticket Activity Log" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:199 #: app/Modules/PermissionManager.php:444 #: app/Services/TranslationStrings.php:797 msgid "Merge Tickets" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:214 #: app/Modules/PermissionManager.php:445 #: app/Services/TranslationStrings.php:1211 msgid "Split Ticket" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:236 #: app/Services/TranslationStrings.php:144 msgid "Add Internal Note" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:253 msgid "Update Draft or Note" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:270 msgid "Delete Draft or Note" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:285 msgid "Publish Draft Reply" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:302 msgid "Add or Remove Ticket Tags" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:319 msgid "Get Customer Tickets" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:337 msgid "Get Support Context" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:348 msgid "List Saved Replies" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:362 msgid "Get Support Insights" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:376 msgid "Search Customers" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:391 #: app/Services/TranslationStrings.php:1368 msgid "Update Customer" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:415 msgid "Get Agent Mentions" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:431 msgid "Bulk Ticket Action" msgstr "" #: app/Modules/MCP/AbilitiesRegistrar.php:530 msgid "An unexpected error occurred. Please try again or contact support." msgstr "" #: app/Modules/MCP/Helpers/MCPHelper.php:693 msgid "You do not have permission to assign agents" msgstr "" #: app/Modules/MCP/Helpers/MCPHelper.php:698 #, php-format msgid "%s must be a positive integer" msgstr "" #: app/Modules/MCP/Helpers/MCPHelper.php:703 msgid "The specified agent does not exist" msgstr "" #: app/Modules/MCP/MCPInit.php:56 msgid "Helpdesk ticket management abilities for Fluent Support." msgstr "" #: app/Modules/MCP/MCPInit.php:107 msgid "Fluent Support MCP Server" msgstr "" #: app/Modules/MCP/MCPInit.php:265 msgid "Fluent Support MCP is enabled but no MCP adapter was found. Install FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+." msgstr "" #: app/Modules/MCP/PromptsRegistrar.php:23 msgid "Triage my queue" msgstr "" #: app/Modules/MCP/PromptsRegistrar.php:34 msgid "Draft a reply" msgstr "" #: app/Modules/MCP/PromptsRegistrar.php:47 msgid "Summarize a ticket" msgstr "" #: app/Modules/MCP/PromptsRegistrar.php:60 msgid "Support report" msgstr "" #: app/Modules/MCP/Support/AttachmentStager.php:39 msgid "attachments must be a list of files" msgstr "" #. translators: %d is the maximum number of files #: app/Modules/MCP/Support/AttachmentStager.php:50 #, php-format msgid "You can attach at most %d files." msgstr "" #. translators: %s is the field name, e.g. attachments[0] #: app/Modules/MCP/Support/AttachmentStager.php:68 #, php-format msgid "%s needs a filename and base64 content_base64" msgstr "" #. translators: 1: file name, 2: maximum size in MB #: app/Modules/MCP/Support/AttachmentStager.php:77 #, php-format msgid "%1$s is larger than the %2$sMB limit." msgstr "" #. translators: 1: file name, 2: comma-separated list of allowed file extensions #: app/Modules/MCP/Support/AttachmentStager.php:87 #, php-format msgid "%1$s is not an allowed file type. Allowed extensions: %2$s" msgstr "" #: app/Modules/MCP/Support/AttachmentStager.php:104 msgid "Could not store the attachment. Try again." msgstr "" #. translators: %s is the file name #: app/Modules/MCP/Support/AttachmentStager.php:115 #, php-format msgid "The content of %s does not match its file type." msgstr "" #: app/Modules/MCP/Support/PermissionGate.php:27 msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP." msgstr "" #: app/Modules/MCP/Support/PermissionGate.php:36 msgid "Authentication required to access the Fluent Support MCP server." msgstr "" #: app/Modules/MCP/Support/PermissionGate.php:44 msgid "Your account does not have Fluent Support access." msgstr "" #: app/Modules/MCP/Support/TicketAccessGuard.php:33 #: app/Modules/MCP/Support/TicketAccessGuard.php:38 msgid "You do not have access to this ticket" msgstr "" #: app/Modules/MCP/Support/TicketAccessGuard.php:74 msgid "That agent is restricted from this ticket's mailbox" msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:17 #: app/Modules/MCP/Tools/CustomerTools.php:193 #: app/Modules/MCP/Tools/ManagementTools.php:34 #: app/Modules/MCP/Tools/ManagementTools.php:463 #: app/Modules/MCP/Tools/ManagementTools.php:579 #: app/Modules/MCP/Tools/ManagementTools.php:795 #: app/Modules/MCP/Tools/ManagementTools.php:954 #: app/Modules/MCP/Tools/ResponseTools.php:25 #: app/Modules/MCP/Tools/ResponseTools.php:69 #: app/Modules/MCP/Tools/ResponseTools.php:586 #: app/Modules/MCP/Tools/ResponseTools.php:641 #: app/Modules/MCP/Tools/TicketTools.php:29 #: app/Modules/MCP/Tools/TicketTools.php:285 #: app/Modules/MCP/Tools/TicketTools.php:458 #: app/Modules/MCP/Tools/TicketTools.php:589 #: app/Modules/MCP/Tools/TicketTools.php:652 #: app/Modules/MCP/Tools/TicketTools.php:828 #: app/Modules/MCP/Tools/TicketTools.php:858 #: app/Modules/MCP/Tools/TicketTools.php:907 #: app/Modules/MCP/Tools/TicketTools.php:993 msgid "No agent found for current user" msgstr "" #. translators: %1$d is the number of customers found, %2$s is the search term #: app/Modules/MCP/Tools/CustomerTools.php:84 #, php-format msgid "Found %1$d customer matching '%2$s'" msgid_plural "Found %1$d customers matching '%2$s'" msgstr[0] "" msgstr[1] "" #. translators: %d is the number of customers found #: app/Modules/MCP/Tools/CustomerTools.php:86 #, php-format msgid "Found %d customer" msgid_plural "Found %d customers" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/CustomerTools.php:112 msgid "Customer not found. Provide customer_id, email, or name." msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:116 #: app/Modules/MCP/Tools/CustomerTools.php:203 msgid "You do not have access to this customer" msgstr "" #. translators: %1$d is the number of tickets found, %2$s is the customer email or name #: app/Modules/MCP/Tools/CustomerTools.php:157 #, php-format msgid "Found %1$d ticket for %2$s" msgid_plural "Found %1$d tickets for %2$s" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/CustomerTools.php:199 #: app/Modules/MCP/Tools/TicketTools.php:1034 #: app/Services/CustomerPortalService.php:318 msgid "Customer not found" msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:209 msgid "A customer's email address cannot be changed through MCP." msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:222 msgid "Pass at least one field to change" msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:226 msgid "first_name cannot be empty" msgstr "" #: app/Modules/MCP/Tools/CustomerTools.php:238 msgid "Failed to update the customer" msgstr "" #. translators: %d is the customer ID #: app/Modules/MCP/Tools/CustomerTools.php:248 #, php-format msgid "Customer #%d updated" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:468 #: app/Modules/MCP/Tools/ResponseTools.php:74 #: app/Modules/MCP/Tools/ResponseTools.php:646 #: app/Modules/MCP/Tools/TicketTools.php:290 #: app/Modules/MCP/Tools/TicketTools.php:594 #: app/Modules/MCP/Tools/TicketTools.php:657 #: app/Modules/MCP/Tools/TicketTools.php:833 #: app/Modules/MCP/Tools/TicketTools.php:863 msgid "ticket_id is required" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:488 #, php-format msgid "add_tag_names may not exceed %d items per request. Split into multiple calls." msgstr "" #. translators: %s is a comma-separated list of tag names #: app/Modules/MCP/Tools/ManagementTools.php:498 #, php-format msgid "No tag is called: %s" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ManagementTools.php:526 #, php-format msgid "Tags updated on ticket #%d" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:802 msgid "ticket_ids and action are required" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:806 #, php-format msgid "ticket_ids may not exceed %d items per request. Split into multiple calls." msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:811 #, php-format msgid "action must be one of: %s" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:828 msgid "tag_ids is required for the tag action" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:833 msgid "None of the tag_ids is a ticket tag" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:838 msgid "content or saved_reply_id is required for the reply action" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:959 msgid "Internal notifications are not enabled. Enable them in Fluent Support Settings > Notifications." msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:987 msgid "Internal notifications are not enabled." msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:1010 #: app/Services/Notifications/NotificationFormatter.php:209 msgid "Someone" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:1014 #, php-format msgid "%1$s mentioned you in \"%2$s\"" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:1015 #: app/Services/Notifications/NotificationFormatter.php:144 #, php-format msgid "%1$s mentioned you" msgstr "" #: app/Modules/MCP/Tools/ManagementTools.php:1036 #, php-format msgid "Found %d mention" msgid_plural "Found %d mentions" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/ResponseTools.php:47 #, php-format msgid "Found %d saved reply" msgid_plural "Found %d saved replies" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/ResponseTools.php:84 msgid "Saved reply not found" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:95 msgid "content or saved_reply_id is required" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:116 msgid "A draft reply cannot be informational" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:127 #, php-format msgid "This reply was already added to ticket #%d a moment ago, so it was not sent again." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:217 msgid "Failed to create response" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:240 #, php-format msgid "Reply sent and ticket #%d closed" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:242 #, php-format msgid "Reply added to ticket #%d" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:246 #, php-format msgid "Reply sent, ticket #%d closed and assigned to you" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:248 #, php-format msgid "Reply added to ticket #%d and assigned to you" msgstr "" #. translators: %1$d is the ticket ID, %2$s is the assigned agent's name #: app/Modules/MCP/Tools/ResponseTools.php:253 #, php-format msgid "Reply sent, ticket #%1$d closed and assigned to %2$s" msgstr "" #. translators: %1$d is the ticket ID, %2$s is the assigned agent's name #: app/Modules/MCP/Tools/ResponseTools.php:255 #, php-format msgid "Reply added to ticket #%1$d and assigned to %2$s" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:260 #, php-format msgid "Ticket #%d was closed and has been reopened." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:306 msgid "You can only save draft replies, which cannot close or assign the ticket" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:307 msgid "A draft reply cannot close or assign the ticket" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:325 msgid "Failed to save draft reply" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:333 #, php-format msgid "Draft reply saved on ticket #%d. You only have the Draft Reply permission, so your replies are saved as drafts until another agent approves them." msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:335 #, php-format msgid "Draft reply saved on ticket #%d. It is not sent until an agent approves it." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:442 #: app/Modules/MCP/Tools/ResponseTools.php:473 msgid "Draft or note" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:451 #: app/Modules/MCP/Tools/ResponseTools.php:652 msgid "content is required" msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:459 #, php-format msgid "Draft reply updated on ticket #%d. It is still not sent." msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:461 #, php-format msgid "Internal note updated on ticket #%d." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:482 msgid "Deleting a note needs the \"Delete Tickets & Individual Responses\" permission." msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:491 #, php-format msgid "Deleted from ticket #%d." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:540 msgid "Draft reply" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:550 msgid "You can only save drafts. An agent with the \"Approve Draft Reply\" permission must publish this one." msgstr "" #. translators: %d is the ticket ID #: app/Modules/MCP/Tools/ResponseTools.php:562 #, php-format msgid "Draft reply published on ticket #%d and sent to the customer." msgstr "" #. translators: %s is a parameter name #: app/Modules/MCP/Tools/ResponseTools.php:593 #, php-format msgid "ticket_id and %s are required" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:616 msgid "This is a sent reply. The customer already has it, so it cannot be changed or deleted here." msgstr "" #. translators: %s is "Draft reply" or "Internal note" #: app/Modules/MCP/Tools/ResponseTools.php:625 #, php-format msgid "%s not found on this ticket" msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:631 msgid "This was written by another agent. Only its author can change or delete it." msgstr "" #: app/Modules/MCP/Tools/ResponseTools.php:684 msgid "Failed to create internal note" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:72 msgid "Invalid or expired cursor, or it was generated with a different sort_by/sort_type than this request" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:87 #, php-format msgid "Found %d ticket" msgid_plural "Found %d tickets" msgstr[0] "" msgstr[1] "" #. translators: %1$d is the number of tickets found, %2$d is the current page, %3$d is the last page #: app/Modules/MCP/Tools/TicketTools.php:108 #, php-format msgid "Found %1$d ticket (page %2$d of %3$d)" msgid_plural "Found %1$d tickets (page %2$d of %3$d)" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/TicketTools.php:259 #, php-format msgid "Invalid date format for '%s'" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:424 msgid "Response not found on this ticket" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:466 msgid "title and content are required" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:471 msgid "A valid customer_email is required" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:498 msgid "Could not create a customer record for this email" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:522 #: app/Modules/MCP/Tools/TicketTools.php:737 msgid "The specified product does not exist" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:533 #: app/Modules/MCP/Tools/TicketTools.php:694 #: app/Modules/MCP/Tools/TicketTools.php:1055 msgid "The specified mailbox does not exist" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:576 msgid "Ticket created unassigned. Your permission level does not include access to unassigned tickets, so follow-up actions (reply, close, update) will be denied until the ticket is assigned to you by a manager." msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:685 msgid "You do not have permission to move this ticket to another mailbox." msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:723 msgid "The assigned agent is restricted from the selected mailbox. Reassign the ticket before moving it." msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:755 #, php-format msgid "Invalid status '%s'" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:762 msgid "This ticket is closed. Pass status=active to reopen it." msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:911 msgid "Merge tickets requires Fluent Support Pro" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:918 msgid "target_ticket_id and merge_ticket_ids are required" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:926 msgid "target_ticket_id must not also appear in merge_ticket_ids" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:933 msgid "Target ticket not found" msgstr "" #. translators: %s is a comma-separated list of ticket IDs #: app/Modules/MCP/Tools/TicketTools.php:954 #, php-format msgid "You do not have access to this ticket: %s" msgid_plural "You do not have access to these tickets: %s" msgstr[0] "" msgstr[1] "" #: app/Modules/MCP/Tools/TicketTools.php:964 msgid "Ticket merge failed or was only partially completed. Some tickets may be in an inconsistent state." msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:997 msgid "Split ticket requires Fluent Support Pro" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:1003 msgid "ticket_id and response_id are required" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:1021 msgid "Message not found on this ticket" msgstr "" #. translators: %s is the original ticket title #: app/Modules/MCP/Tools/TicketTools.php:1045 #, php-format msgid "Re: %s" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:1094 msgid "Could not split the ticket" msgstr "" #: app/Modules/MCP/Tools/TicketTools.php:1103 msgid "The new ticket could not be loaded" msgstr "" #. translators: 1: response ID, 2: original ticket ID, 3: new ticket ID #: app/Modules/MCP/Tools/TicketTools.php:1108 #, php-format msgid "Message #%1$d moved from ticket #%2$d to new ticket #%3$d" msgstr "" #: app/Modules/PermissionManager.php:436 msgid "Tickets Permissions" msgstr "" #: app/Modules/PermissionManager.php:438 msgid "View Dashboard" msgstr "" #: app/Modules/PermissionManager.php:439 msgid "Manage Own Tickets" msgstr "" #: app/Modules/PermissionManager.php:440 msgid "Manage Unassigned Tickets" msgstr "" #: app/Modules/PermissionManager.php:441 msgid "Manage Others Tickets" msgstr "" #: app/Modules/PermissionManager.php:442 msgid "Assign Agents" msgstr "" #: app/Modules/PermissionManager.php:443 msgid "Delete Tickets & Individual Responses" msgstr "" #: app/Modules/PermissionManager.php:446 msgid "Draft Reply" msgstr "" #: app/Modules/PermissionManager.php:447 msgid "Approve Draft Reply" msgstr "" #: app/Modules/PermissionManager.php:448 msgid "View Tickets (Read Only)" msgstr "" #: app/Modules/PermissionManager.php:452 msgid "Workflow Permissions" msgstr "" #: app/Modules/PermissionManager.php:454 msgid "Manage Workflows" msgstr "" #: app/Modules/PermissionManager.php:455 msgid "Run workflows" msgstr "" #: app/Modules/PermissionManager.php:456 msgid "Manage Saved Replies" msgstr "" #: app/Modules/PermissionManager.php:462 msgid "Manage Overall Settings" msgstr "" #: app/Modules/PermissionManager.php:463 msgid "Access Private Data (Customers, Agents)" msgstr "" #: app/Modules/PermissionManager.php:467 msgid "Reporting" msgstr "" #: app/Modules/PermissionManager.php:469 msgid "View All Reports" msgstr "" #: app/Modules/PermissionManager.php:470 msgid "View Activity Logs" msgstr "" #: app/Modules/PermissionManager.php:471 msgid "View Agent Today Performance" msgstr "" #: app/Modules/StatModule.php:83 #: app/Services/Helper.php:868 #: app/Services/TranslationStrings.php:707 msgid "Interactions" msgstr "" #: app/Modules/StatModule.php:195 msgid "Total Replies" msgstr "" #: app/Modules/StatModule.php:199 msgid "Total Closed" msgstr "" #: app/Modules/StatModule.php:339 msgid "Waiting Today" msgstr "" #: app/Services/AvatarUploder.php:29 msgid "Something went wrong while updating the profile picture" msgstr "" #: app/Services/AvatarUploder.php:36 msgid "Profile picture has been updated successfully" msgstr "" #. translators: %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif") #: app/Services/AvatarUploder.php:62 #, php-format msgid "Unsupported file submitted, allowed image file types are: %s" msgstr "" #: app/Services/CustomerPortalService.php:164 #: app/Services/CustomerPortalService.php:178 msgid "Please write a reply before sending." msgstr "" #: app/Services/CustomerPortalService.php:190 msgid "Reply has been added" msgstr "" #: app/Services/CustomerPortalService.php:322 #: app/Services/CustomerPortalService.php:570 msgid "Sorry, You do not have access to customer portal" msgstr "" #: app/Services/CustomerPortalService.php:362 msgid "Sorry! No customer found" msgstr "" #. translators: %s is the action being performed (e.g., "view", "edit", "delete") #: app/Services/CustomerPortalService.php:577 #, php-format msgid "Sorry! You cannot %s this ticket" msgstr "" #: app/Services/CustomerPortalService.php:581 msgid "You do not have permission to view this support ticket" msgstr "" #: app/Services/CustomerPortalService.php:592 msgid "Sorry, You cannot access this ticket" msgstr "" #: app/Services/CustomerPortalService.php:719 msgid "Invalid feedback value provided" msgstr "" #: app/Services/CustomerPortalService.php:729 msgid "Invalid conversation for feedback" msgstr "" #. translators: %s is the site name #: app/Services/EmailClaimService.php:139 #, php-format msgid "[%s] Confirm your support email address" msgstr "" #. translators: 1: site name, 2: the email address being confirmed #: app/Services/EmailClaimService.php:153 #, php-format msgid "Someone asked to use this address for support messages on %1$s. Confirming will send future support notifications to %2$s and bring any tickets opened from it into your account." msgstr "" #: app/Services/EmailClaimService.php:158 msgid "Confirm this address" msgstr "" #: app/Services/EmailClaimService.php:159 msgid "You will be asked to sign in first, so this link only works for the account that requested it." msgstr "" #: app/Services/EmailClaimService.php:160 msgid "If you did not ask for this, no action is needed and nothing has changed. Your support messages will keep going to the address they go to now." msgstr "" #: app/Services/EmailClaimService.php:175 msgid "Confirm your support email address" msgstr "" #. translators: 1: merged customer record id, 2: that record's email address, 3: number of tickets moved #: app/Services/EmailClaimService.php:356 #, php-format msgid "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s ticket moved and its shared link was reissued." msgid_plural "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s tickets moved and their shared links were reissued." msgstr[0] "" msgstr[1] "" #. translators: 1: customer record id, 2: that record's email address, 3: number of tickets moved #: app/Services/EmailClaimService.php:368 #, php-format msgid "Moved %3$s ticket from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept." msgid_plural "Moved %3$s tickets from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept." msgstr[0] "" msgstr[1] "" #. translators: %1$s is opening paragraph tag, %2$s is closing paragraph tag #: app/Services/EmailNotification/Settings.php:123 #, php-format msgid "%1$sPlease login or create an account to access the Customer Support Portal%2$s [fluent_support_auth]" msgstr "" #: app/Services/EmailNotification/Settings.php:207 msgid "Customer Portal" msgstr "" #: app/Services/EmailNotification/Settings.php:227 #: app/Services/TranslationStrings.php:1151 msgid "Select a Page" msgstr "" #: app/Services/EmailNotification/Settings.php:230 msgid "Select Portal Page" msgstr "" #: app/Services/EmailNotification/Settings.php:232 msgid "Please provide the page id where you want to show the tickets for your customers. Use shortcode [fluent_support_portal] in that page" msgstr "" #: app/Services/EmailNotification/Settings.php:243 msgid "Message for non logged in users" msgstr "" #: app/Services/EmailNotification/Settings.php:244 msgid "Please provide message for not logged in users. You can place login shortcode too. Use shortcode [fluent_support_login] to show built-in login form. For the user registration use this shortcode [fluent_support_signup] and for both form please use [fluent_support_auth]. Registration forms only show when \"Anyone can register\" is enabled in Settings > General." msgstr "" #: app/Services/EmailNotification/Settings.php:249 msgid "Public Ticket Interaction" msgstr "" #: app/Services/EmailNotification/Settings.php:252 msgid "Disable Public Ticket interaction" msgstr "" #: app/Services/EmailNotification/Settings.php:253 msgid "If you enable this then only logged in user can reply the tickets. Otherwise, url will be signed and intended user can reply without logging in" msgstr "" #: app/Services/EmailNotification/Settings.php:258 msgid "Accepted File Types" msgstr "" #: app/Services/EmailNotification/Settings.php:265 msgid "Max File Size (in MegaByte)" msgstr "" #: app/Services/EmailNotification/Settings.php:271 msgid "Maximum File Upload" msgstr "" #: app/Services/EmailNotification/Settings.php:278 msgid "Delete all attachments on ticket close" msgstr "" #: app/Services/EmailNotification/Settings.php:279 msgid "If you enable this feature, all attachments associated with a ticket will be deleted when the ticket is closed." msgstr "" #: app/Services/EmailNotification/Settings.php:286 msgid "Enable Fluent Summary In Admin Bar" msgstr "" #: app/Services/EmailNotification/Settings.php:287 msgid "If you enable this, logged in user can see the ticket summary from top nav bar." msgstr "" #: app/Services/EmailNotification/Settings.php:294 #: app/Services/Notifications/NotificationSettings.php:58 msgid "Enable Internal Notifications" msgstr "" #: app/Services/EmailNotification/Settings.php:297 #: app/Services/Notifications/NotificationSettings.php:59 msgid "Enable the in-app notification bell, unread counts, and notification event storage for agents." msgstr "" #: app/Services/EmailNotification/Settings.php:298 msgid "Notification data older than 15 days will be removed automatically." msgstr "" #: app/Services/EmailNotification/Settings.php:306 msgid "Enable Draft Mode" msgstr "" #: app/Services/EmailNotification/Settings.php:307 msgid "If you enable this setting, any written response will be saved as a draft if an agent accidentally closes a ticket." msgstr "" #: app/Services/EmailNotification/Settings.php:312 msgid "Custom Registration Form Field" msgstr "" #: app/Services/EmailNotification/Settings.php:320 msgid "Enable Two-Factor Authentication" msgstr "" #: app/Services/EmailNotification/Settings.php:321 msgid "If you enable this setting, users will be required to submit a second form of authentication, such as a code sent to their email, to login." msgstr "" #: app/Services/EmailNotification/Settings.php:328 msgid "Enable Keyboard Shortcuts" msgstr "" #: app/Services/EmailNotification/Settings.php:329 msgid "If you enable this, agents can use keyboard shortcuts for faster actions." msgstr "" #: app/Services/EmailNotification/Settings.php:337 msgid "Enable Minimum Ticket Number" msgstr "" #: app/Services/EmailNotification/Settings.php:338 msgid "Enable this to start public ticket numbers from a custom minimum number." msgstr "" #: app/Services/EmailNotification/Settings.php:344 msgid "Minimum Ticket Number" msgstr "" #: app/Services/EmailNotification/Settings.php:345 msgid "Once a ticket is created, you cannot lower this value below the current highest ticket number. Set this carefully — raising it is easy, but lowering it below an existing ticket number is not allowed." msgstr "" #: app/Services/EmailNotification/Settings.php:347 #, php-format msgid "Next Ticket Number: %d" msgstr "" #: app/Services/EmailNotification/Settings.php:361 msgid "Ticket Prefix" msgstr "" #: app/Services/EmailNotification/Settings.php:362 msgid "Optional prefix for newly created public ticket numbers." msgstr "" #: app/Services/EmailNotification/Settings.php:372 msgid "Snapshot Retention" msgstr "" #: app/Services/EmailNotification/Settings.php:374 msgid "3 days" msgstr "" #: app/Services/EmailNotification/Settings.php:375 msgid "7 days" msgstr "" #: app/Services/EmailNotification/Settings.php:376 msgid "15 days" msgstr "" #: app/Services/EmailNotification/Settings.php:378 msgid "Advanced Reports saves a snapshot of each report every 6 hours. Snapshots older than this many days are automatically deleted." msgstr "" #: app/Services/EmailNotification/Settings.php:387 msgid "Enable Fluent Booking Integration" msgstr "" #: app/Services/EmailNotification/Settings.php:388 msgid "If you enable this, agents can create booking links and view meeting details inside tickets." msgstr "" #: app/Services/EmailNotification/Settings.php:398 msgid "Agent Feedback Rating" msgstr "" #: app/Services/EmailNotification/Settings.php:399 msgid "If you enable this setting, users will have the option to provide feedback on an agent's response." msgstr "" #: app/Services/EmailNotification/Settings.php:407 msgid "Agent Time Tracking" msgstr "" #: app/Services/EmailNotification/Settings.php:408 msgid "If you enable this setting, the agent can specify the amount of time needed to complete a ticket." msgstr "" #: app/Services/EmailNotification/Settings.php:431 msgid "Two-Factor Authentication" msgstr "" #. translators: %s: URL of the FluentAuth settings page #: app/Services/EmailNotification/Settings.php:435 #, php-format msgid "Portal sign-in is handled by the FluentAuth plugin, so two-factor authentication for your customers and agents is set up there. FluentAuth applies it to the roles you choose, so include your customers' role. Open FluentAuth settings" msgstr "" #: app/Services/EmailNotification/Settings.php:459 msgid "Default Portal Page" msgstr "" #: app/Services/EmailNotification/Settings.php:466 msgid "FluentCart Account Navigation" msgstr "" #: app/Services/EmailNotification/Settings.php:473 msgid "WooCommerce Account Navigation" msgstr "" #: app/Services/EmailNotification/Settings.php:480 msgid "FluentCommunity Portal" msgstr "" #: app/Services/EmailNotification/Settings.php:496 msgid "FluentCommunity Portal URL" msgstr "" #: app/Services/EmailNotification/Settings.php:499 #: app/Services/TranslationStrings.php:415 msgid "Copy" msgstr "" #: app/Services/EmailNotification/Settings.php:501 msgid "Copy this URL and add it to your FluentCommunity menu." msgstr "" #: app/Services/EmailNotification/Settings.php:513 msgid "Shortcut" msgstr "" #: app/Services/EmailNotification/Settings.php:517 #: app/Services/EmailNotification/Settings.php:538 msgid "Tickets: Advanced filter toggle" msgstr "" #: app/Services/EmailNotification/Settings.php:518 #: app/Services/EmailNotification/Settings.php:539 msgid "Tickets: Refresh" msgstr "" #: app/Services/EmailNotification/Settings.php:519 #: app/Services/EmailNotification/Settings.php:540 msgid "Tickets: Create Ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:520 #: app/Services/EmailNotification/Settings.php:541 msgid "Tickets: Reset filter" msgstr "" #: app/Services/EmailNotification/Settings.php:521 #: app/Services/EmailNotification/Settings.php:542 msgid "Tickets: All Tickets" msgstr "" #: app/Services/EmailNotification/Settings.php:522 #: app/Services/EmailNotification/Settings.php:543 msgid "Tickets: My Tickets" msgstr "" #: app/Services/EmailNotification/Settings.php:523 #: app/Services/EmailNotification/Settings.php:544 msgid "Tickets: Unassigned" msgstr "" #: app/Services/EmailNotification/Settings.php:524 #: app/Services/EmailNotification/Settings.php:545 msgid "Tickets: Waiting for reply" msgstr "" #: app/Services/EmailNotification/Settings.php:525 #: app/Services/EmailNotification/Settings.php:546 msgid "Tickets: Bookmarks" msgstr "" #: app/Services/EmailNotification/Settings.php:526 #: app/Services/EmailNotification/Settings.php:547 msgid "Tickets: Toggle (Open, active, close, all)" msgstr "" #: app/Services/EmailNotification/Settings.php:527 #: app/Services/EmailNotification/Settings.php:548 msgid "Ticket Reply: Reply" msgstr "" #: app/Services/EmailNotification/Settings.php:528 #: app/Services/EmailNotification/Settings.php:549 msgid "Ticket Reply: Personal note" msgstr "" #: app/Services/EmailNotification/Settings.php:529 #: app/Services/EmailNotification/Settings.php:550 msgid "Ticket Reply: Merge" msgstr "" #: app/Services/EmailNotification/Settings.php:530 #: app/Services/EmailNotification/Settings.php:551 msgid "Ticket Reply: Bookmarks" msgstr "" #: app/Services/EmailNotification/Settings.php:531 #: app/Services/EmailNotification/Settings.php:552 msgid "Ticket Reply: Refresh" msgstr "" #: app/Services/EmailNotification/Settings.php:532 #: app/Services/EmailNotification/Settings.php:553 msgid "Ticket Reply: Next ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:533 #: app/Services/EmailNotification/Settings.php:554 msgid "Ticket Reply: Previous ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:534 #: app/Services/EmailNotification/Settings.php:555 msgid "Ticket Reply: Close ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:559 msgid "Keyboard Shortcuts" msgstr "" #: app/Services/EmailNotification/Settings.php:560 msgid "macOS" msgstr "" #: app/Services/EmailNotification/Settings.php:561 msgid "Windows" msgstr "" #: app/Services/EmailNotification/Settings.php:596 msgid "Ticket Created (To Customer)" msgstr "" #: app/Services/EmailNotification/Settings.php:597 msgid "This email will be sent when a customer submit a support ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:604 msgid "Replied by Agent (To Customer)" msgstr "" #: app/Services/EmailNotification/Settings.php:605 msgid "This email will be sent when an agent reply to a ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:612 msgid "Ticket Closed by Agent (To Customer)" msgstr "" #: app/Services/EmailNotification/Settings.php:613 msgid "This email will be sent when an agent close a ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:620 msgid "Ticket Created (To Admin)" msgstr "" #: app/Services/EmailNotification/Settings.php:621 msgid "This email will be sent when the business when a new ticket has been submitted" msgstr "" #: app/Services/EmailNotification/Settings.php:628 msgid "Replied by Customer (To Agent/Admin)" msgstr "" #: app/Services/EmailNotification/Settings.php:629 msgid "This email will be sent to Assigned Agent or Admin when a customer reply to a ticket" msgstr "" #: app/Services/EmailNotification/Settings.php:636 msgid "Ticket Agent Change (To Agent)" msgstr "" #: app/Services/EmailNotification/Settings.php:637 msgid "This email will be sent to newly assigned agent" msgstr "" #: app/Services/EmailNotification/Settings.php:644 msgid "Ticket Logged by Agent (To Customer)" msgstr "" #: app/Services/EmailNotification/Settings.php:645 msgid "This email will be sent when an agent logs a ticket on behalf of a customer (e.g. from a phone call or email received outside the system)" msgstr "" #: app/Services/EmailNotification/Settings.php:652 msgid "Agent Outreach Ticket (To Customer)" msgstr "" #: app/Services/EmailNotification/Settings.php:653 msgid "This email will be sent when an agent creates a ticket using the \"Agent Initiated\" option to proactively reach out to a customer — includes the agent's message content" msgstr "" #: app/Services/FluentCRMServices.php:33 msgid "FluentCRM contact tags has been updated" msgstr "" #: app/Services/FluentCRMServices.php:60 msgid "FluentCRM contact lists has been updated" msgstr "" #: app/Services/FluentCRMServices.php:123 msgid "Sorry you do not have permission to add contact tags" msgstr "" #: app/Services/FluentCRMServices.php:132 msgid "FluentCRM is not installed or enabled" msgstr "" #: app/Services/FluentCRMServices.php:141 msgid "Contact could not be found" msgstr "" #: app/Services/Helper.php:50 #: app/Services/Helper.php:62 #: app/Services/TranslationStrings.php:877 #: app/Services/TranslationStrings.php:1608 msgid "Normal" msgstr "" #: app/Services/Helper.php:51 #: app/Services/Helper.php:63 msgid "Medium" msgstr "" #: app/Services/Helper.php:52 #: app/Services/Helper.php:64 msgid "Critical" msgstr "" #: app/Services/Helper.php:102 #: app/Services/TranslationStrings.php:1545 msgid "New" msgstr "" #: app/Services/Helper.php:104 #: app/Services/Helper.php:870 #: app/Services/TranslationStrings.php:373 #: app/Services/TranslationStrings.php:1507 #: app/Services/TranslationStrings.php:1598 msgid "Closed" msgstr "" #. translators: %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes #: app/Services/Helper.php:157 #, php-format msgid "Supported Types: %1$s and max file size: %2$.01fMB" msgstr "" #: app/Services/Helper.php:164 msgid "Photos" msgstr "" #: app/Services/Helper.php:176 msgid "CSV" msgstr "" #: app/Services/Helper.php:187 msgid "PDF/Docs" msgstr "" #: app/Services/Helper.php:205 msgid "JSON" msgstr "" #: app/Services/Helper.php:670 msgid "(no title)" msgstr "" #: app/Services/Helper.php:864 #: app/Services/TranslationStrings.php:181 msgid "Agent First Name" msgstr "" #: app/Services/Helper.php:865 #: app/Services/TranslationStrings.php:187 msgid "Agent Last Name" msgstr "" #: app/Services/Helper.php:866 #: app/Services/TranslationStrings.php:182 msgid "Agent Full Name" msgstr "" #: app/Services/Helper.php:871 #: app/Services/TranslationStrings.php:1410 msgid "Waiting Tickets" msgstr "" #: app/Services/Helper.php:872 #: app/Services/TranslationStrings.php:298 msgid "Average Waiting" msgstr "" #: app/Services/Helper.php:873 #: app/Services/TranslationStrings.php:786 msgid "Max Waiting" msgstr "" #: app/Services/Helper.php:877 #: app/Services/TranslationStrings.php:756 msgid "Likes" msgstr "" #: app/Services/Helper.php:878 #: app/Services/TranslationStrings.php:520 msgid "Dislikes" msgstr "" #: app/Services/Helper.php:1002 msgid "WooCommerce" msgstr "" #: app/Services/Helper.php:1005 msgid "The most popular e-commerce platform for WordPress" msgstr "" #: app/Services/Helper.php:1009 msgid "FluentCart" msgstr "" #: app/Services/Helper.php:1012 msgid "A New Era of eCommerce with WordPress" msgstr "" #: app/Services/Helper.php:1016 msgid "LifterLMS" msgstr "" #: app/Services/Helper.php:1019 #: app/Services/Helper.php:1040 #: app/Services/Helper.php:1138 msgid "Course and e-learning platform built for WordPress" msgstr "" #: app/Services/Helper.php:1026 msgid "Business communication platform designed to scale" msgstr "" #: app/Services/Helper.php:1030 msgid "Paid Memberships Pro" msgstr "" #: app/Services/Helper.php:1033 msgid "The ultimate platform for any member-focused business" msgstr "" #: app/Services/Helper.php:1037 msgid "Tutor LMS" msgstr "" #: app/Services/Helper.php:1047 msgid "Business communication platform designed for security" msgstr "" #: app/Services/Helper.php:1051 msgid "FluentCRM" msgstr "" #: app/Services/Helper.php:1054 msgid "Self-hosted email and marketing automation for WordPress" msgstr "" #: app/Services/Helper.php:1058 msgid "FluentCommunity" msgstr "" #: app/Services/Helper.php:1061 msgid "Build and manage vibrant online communities with integrated LMS features directly within WordPress." msgstr "" #: app/Services/Helper.php:1065 msgid "Fluent Forms" msgstr "" #: app/Services/Helper.php:1068 msgid "A robust form plugin suitable for any business" msgstr "" #: app/Services/Helper.php:1072 msgid "BuddyBoss" msgstr "" #: app/Services/Helper.php:1075 #: app/Services/Helper.php:1089 #: app/Services/Helper.php:1103 msgid "Powerful platform for any member-focused business" msgstr "" #: app/Services/Helper.php:1079 msgid "Discord" msgstr "" #: app/Services/Helper.php:1082 msgid "Business communication platform designed for tech" msgstr "" #: app/Services/Helper.php:1086 msgid "WishList Member" msgstr "" #: app/Services/Helper.php:1093 msgid "Easy Digital Downloads" msgstr "" #: app/Services/Helper.php:1096 msgid "The ultimate WordPress platform for digital products" msgstr "" #: app/Services/Helper.php:1100 msgid "Restrict Content pro" msgstr "" #: app/Services/Helper.php:1107 msgid "BetterDocs" msgstr "" #: app/Services/Helper.php:1110 msgid "The standard plugin for knowledge base and documentation" msgstr "" #: app/Services/Helper.php:1117 msgid "Business communication platform designed for privacy" msgstr "" #: app/Services/Helper.php:1121 msgid "Paymattic" msgstr "" #: app/Services/Helper.php:1124 msgid "All-in-one payment gateway designed for WordPress" msgstr "" #: app/Services/Helper.php:1128 msgid "LearnDash" msgstr "" #: app/Services/Helper.php:1131 msgid "The leading course platform built for WordPress" msgstr "" #: app/Services/Helper.php:1135 msgid "LearnPress" msgstr "" #: app/Services/Helper.php:1142 msgid "Google Drive" msgstr "" #: app/Services/Helper.php:1145 msgid "A cloud storage service by Google for storing, syncing, and sharing files." msgstr "" #: app/Services/Helper.php:1149 msgid "Dropbox" msgstr "" #: app/Services/Helper.php:1152 msgid "A cloud-based file storage and sharing service that allows users to store files online and sync them across devices." msgstr "" #: app/Services/Helper.php:1156 msgid "MemberPress" msgstr "" #: app/Services/Helper.php:1159 msgid "A WordPress plugin that enables the creation and management of membership sites, including content access control and subscription billing." msgstr "" #: app/Services/Helper.php:1163 msgid "Google reCAPTCHA" msgstr "" #: app/Services/Helper.php:1166 msgid "A security service by Google designed to protect websites from bots and abuse by using challenges to distinguish between human and automated access." msgstr "" #: app/Services/Helper.php:1170 msgid "FluentBoards" msgstr "" #: app/Services/Helper.php:1173 msgid "A project management tool designed to streamline workflows and collaboration through customizable, kanban-style boards." msgstr "" #: app/Services/Helper.php:1177 msgid "FluentBooking" msgstr "" #: app/Services/Helper.php:1180 msgid "Appointment and booking management plugin for WordPress" msgstr "" #: app/Services/Helper.php:1202 #: app/Services/TranslationStrings.php:1295 msgid "Ticket Form Config" msgstr "" #: app/Services/Helper.php:1207 msgid "Custom Fields" msgstr "" #: app/Services/Helper.php:1212 #: app/Services/TranslationStrings.php:997 msgid "Products" msgstr "" #: app/Services/Helper.php:1217 #: app/Services/TranslationStrings.php:1235 #: app/Services/TranslationStrings.php:1626 msgid "Support Staff" msgstr "" #: app/Services/Helper.php:1222 #: app/Services/TranslationStrings.php:629 msgid "FluentCRM Integration" msgstr "" #: app/Services/Helper.php:1227 #: app/Services/TranslationStrings.php:696 msgid "Incoming Webhook" msgstr "" #: app/Services/Helper.php:1232 #: app/Services/TranslationStrings.php:895 msgid "Notification Integrations" msgstr "" #: app/Services/Helper.php:1237 msgid "File Upload Integrations" msgstr "" #: app/Services/Helper.php:1242 #: app/Services/TranslationStrings.php:1023 msgid "Remote Portal" msgstr "" #: app/Services/Helper.php:1247 #: app/Services/TranslationStrings.php:286 msgid "Auto Close Settings" msgstr "" #: app/Services/Helper.php:1252 msgid "Ticket Importer" msgstr "" #: app/Services/Helper.php:1257 msgid "Recaptcha" msgstr "" #: app/Services/Helper.php:1262 #: app/Services/TranslationStrings.php:706 msgid "Integration Statuses" msgstr "" #: app/Services/Helper.php:1267 msgid "AI Integration" msgstr "" #: app/Services/Helper.php:1271 #: app/Services/TranslationStrings.php:110 msgid "AI Model Setup" msgstr "" #: app/Services/Helper.php:1275 #: app/Services/TranslationStrings.php:768 msgid "MCP for AI Agents" msgstr "" #: app/Services/Helper.php:1284 #: app/Services/TranslationStrings.php:749 msgid "License Management" msgstr "" #: app/Services/Helper.php:1422 msgid "AI Activity settings have been updated" msgstr "" #: app/Services/Helper.php:1437 msgid "No activity settings found" msgstr "" #: app/Services/Includes/UploadService.php:30 msgid "File upload failed" msgstr "" #: app/Services/Integrations/AI/AIProviderFactory.php:30 msgid "Invalid AI provider." msgstr "" #: app/Services/Integrations/AI/AIProviderFactory.php:46 msgid "AI features are disabled." msgstr "" #: app/Services/Integrations/AI/AIProviderFactory.php:52 msgid "No AI provider configured." msgstr "" #: app/Services/Integrations/AI/BaseAIProvider.php:81 #: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73 msgid "Unknown error occurred." msgstr "" #: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:316 msgid "Time zone:" msgstr "" #. translators: followed by the booking URL. #: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:376 #: app/Services/Integrations/FluentBooking/FluentBookingService.php:121 msgid "See all available times" msgstr "" #. translators: %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone. #: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:447 #, php-format msgid "%1$s at %2$s - %3$s (%4$s)" msgstr "" #. translators: %d is meeting duration in minutes. #: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:561 #, php-format msgid "%d min" msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:39 #: app/Services/Integrations/FluentBooking/FluentBookingService.php:93 #: app/Services/Integrations/FluentBooking/FluentBookingService.php:145 msgid "FluentBooking is not installed or active." msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:99 #: app/Services/Integrations/FluentBooking/FluentBookingService.php:151 msgid "Selected FluentBooking event type is not available." msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:196 msgid "FluentBooking is not installed or the ticket customer has no email address." msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:233 msgid "No meeting booked yet from these links." msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:235 msgid "No FluentBooking meetings found for this customer." msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:260 #: app/Services/TranslationStrings.php:792 msgid "Meeting" msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:264 msgid "Meeting scheduled via FluentBooking" msgstr "" #: app/Services/Integrations/FluentBooking/FluentBookingService.php:274 msgid "View booking" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotAPI.php:33 msgid "Invalid or empty response from API" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotAPI.php:37 msgid "Unknown error occurred" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotAPI.php:44 msgid "Something went wrong." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotAPI.php:51 msgid "No AI response found in the API response." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:260 msgid "Failed to fetch chat messages." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:323 msgid "Failed to save feedback." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:361 msgid "Failed to delete feedback." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:407 msgid "General bot is disabled and no product-specific bot is configured for this product." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:412 msgid "Bot ID is not set for this product." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:424 msgid "FluentBot API key is not set. Add it in the FluentBot integration settings." msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:539 msgid "Improve Writing" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:544 msgid "Fix Spelling & Grammar" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:549 msgid "Make Shorter" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:554 msgid "Make Longer" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:559 msgid "Simplify Language" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:572 msgid "Request More Information" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:577 msgid "Acknowledge Issue" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:582 msgid "Provide Solution" msgstr "" #: app/Services/Integrations/FluentBot/FluentBotHelper.php:587 msgid "Follow Up" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:52 #: app/Services/Integrations/FluentCart/FluentCart.php:60 msgid "FluentCart Purchases" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:78 msgid "Lifetime Value" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:83 msgid "Paid Purchases" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:90 msgid "First Paid Order" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:98 msgid "Last Paid Order" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:137 msgid "Refunded" msgstr "" #. translators: %d: number of renewal payments #: app/Services/Integrations/FluentCart/FluentCart.php:147 #, php-format msgid "%d renewal" msgid_plural "%d renewals" msgstr[0] "" msgstr[1] "" #. translators: %s: date #: app/Services/Integrations/FluentCart/FluentCart.php:151 #, php-format msgid "Next renewal %s" msgstr "" #. translators: %s: date #: app/Services/Integrations/FluentCart/FluentCart.php:154 #, php-format msgid "Expired %s" msgstr "" #. translators: 1: product variation, 2: order number #: app/Services/Integrations/FluentCart/FluentCart.php:169 #, php-format msgid "%1$s · #%2$s" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:192 msgid "Recent Purchases" msgstr "" #: app/Services/Integrations/FluentCart/FluentCart.php:373 #: app/Services/Integrations/IntegrationInit.php:63 msgid "Support" msgstr "" #: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89 msgid "Loading Support Portal. Please wait..." msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51 #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75 msgid "Add a support ticket for contact" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79 msgid "Ticket Title (you can use any smart code)" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84 msgid "Ticket Description (you can use any smart code)" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85 msgid "Ticket Description" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:92 #: app/Services/TranslationStrings.php:1131 msgid "Select Business Inbox" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:93 msgid "Default Business Inbox" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:98 msgid "Select Agent (optional)" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:99 msgid "Default Assigned Agent (optional)" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:103 msgid "Priority (Admin)" msgstr "" #: app/Services/Integrations/FluentCrm/CreateTicketAction.php:104 #: app/Services/TranslationStrings.php:1145 msgid "Select Priority" msgstr "" #: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:26 msgid "Support Tickets by Fluent Support" msgstr "" #: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:64 msgid "View Ticket" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:38 msgid "Create Support Ticket From Your Form Submission in FluentSupport" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:52 msgid "Configuration required!" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:54 msgid "FluentSupport is not configured yet! Please configure your FluentSupport api first" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:55 msgid "Set FluentSupport" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:100 msgid "Feed Name" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:102 msgid "Your Feed Name" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:107 msgid "Business" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:108 msgid "Select Business" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:109 msgid "Select the Business you would like to add your Support Ticket to." msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:117 #: app/Services/TranslationStrings.php:982 msgid "Product" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:118 msgid "Select Support Product" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:126 msgid "Enable Dynamic Product Selection" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:128 msgid "Set Product" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:151 msgid "Please input your file upload or image upload field shortcode here" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:159 msgid "Make sure form field values match with Fluent Support priorities" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:165 msgid "Please provide the ticket provider info. If user is logged in then it will use that info. For Public users you can set your customer info" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:170 msgid "Customer Data" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:171 msgid "Please Map Your Customer Data for this form. If your customer already logged in you can leave this" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:173 msgid "Support Customer Field" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:174 #: app/Services/Integrations/FluentForm/FeedIntegration.php:198 #: app/Services/Integrations/FluentForm/FeedIntegration.php:263 msgid "Form Field" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:195 msgid "Customer Other Fields" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:196 msgid "Select which Fluent Forms fields pair with their
respective Fluent Support fields." msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:197 msgid "Fluent Support Field" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:259 msgid "Ticket Custom Fields" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:260 msgid "Please Map Your Ticket Custom Field Data for this form." msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:262 msgid "Fluent Support Custom Field" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:347 msgid "Support ticket creation failed, because no valid customer email found" msgstr "" #: app/Services/Integrations/FluentForm/FeedIntegration.php:365 msgid "Support ticket creation failed, because customer email is blocked" msgstr "" #. translators: %d is the ticket ID number #: app/Services/Integrations/FluentForm/FeedIntegration.php:397 #, php-format msgid "Support ticket has been created at Fluent Support. Ticket ID: %d" msgstr "" #: app/Services/Integrations/NotificationIntegrationBase.php:68 msgid "API Request Error" msgstr "" #: app/Services/Integrations/NotificationIntegrationBase.php:77 msgid "API Response Error" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:43 msgid "Fallback Box cannot be the same as MailBox ID" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:80 msgid "Selected Business has been deleted" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:128 msgid "All ticket moves to the selected Business" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:150 msgid "Selected Business has been set as default" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:205 msgid "MailBox ID must be provided" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:233 msgid "New Box cannot be the same as MailBox ID" msgstr "" #: app/Services/MailerInbox/MailBoxService.php:237 msgid "Invalid request submitted. Please select a ticket first" msgstr "" #: app/Services/Notifications/NotificationCategory.php:29 msgid "Mentions" msgstr "" #: app/Services/Notifications/NotificationCategory.php:33 #: app/Services/TranslationStrings.php:1284 msgid "Ticket Activity" msgstr "" #: app/Services/Notifications/NotificationCategory.php:37 msgid "Automation Triggers" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:54 msgid "mentioned you" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:58 #: app/Services/Notifications/NotificationEventMap.php:70 msgid "replied to a ticket" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:62 msgid "assigned a ticket" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:66 msgid "reassigned a ticket" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:74 msgid "closed a ticket" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:78 msgid "reopened a ticket" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:82 msgid "triggered automation" msgstr "" #: app/Services/Notifications/NotificationEventMap.php:93 msgid "updated a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:143 #, php-format msgid "%1$s mentioned you in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:148 #: app/Services/Notifications/NotificationFormatter.php:163 #, php-format msgid "%1$s replied to a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:149 #: app/Services/Notifications/NotificationFormatter.php:164 #, php-format msgid "%1$s replied to a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:153 #, php-format msgid "%1$s assigned a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:154 #, php-format msgid "%1$s assigned a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:158 #, php-format msgid "%1$s reassigned a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:159 #, php-format msgid "%1$s reassigned a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:168 #, php-format msgid "%1$s closed a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:169 #, php-format msgid "%1$s closed a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:173 #, php-format msgid "%1$s reopened a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:174 #, php-format msgid "%1$s reopened a ticket" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:178 #, php-format msgid "%1$s triggered automation in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:179 #, php-format msgid "%1$s triggered automation" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:183 #, php-format msgid "%1$s updated a ticket in %2$s" msgstr "" #: app/Services/Notifications/NotificationFormatter.php:184 #, php-format msgid "%1$s updated a ticket" msgstr "" #: app/Services/Notifications/NotificationSettings.php:65 msgid "Enable Assignment Notifications" msgstr "" #: app/Services/Notifications/NotificationSettings.php:76 msgid "Enable Customer Reply Notifications" msgstr "" #: app/Services/Notifications/NotificationSettings.php:87 msgid "Enable Workflow Notifications" msgstr "" #: app/Services/Notifications/NotificationSettings.php:98 msgid "Enable Ticket Status Notifications" msgstr "" #: app/Services/Notifications/NotificationSettings.php:109 msgid "Notify Assigned Agent When Another Agent Replies" msgstr "" #: app/Services/Notifications/NotificationSettings.php:120 msgid "Allow Self Notifications" msgstr "" #: app/Services/Notifications/NotificationSettings.php:121 msgid "By default, agents are not notified for their own actions. Enable this only if agents should receive notifications when they are already the normal recipient for an action they performed themselves." msgstr "" #. translators: 1: previous email address, 2: new email address #: app/Services/ProfileInfoService.php:307 #, php-format msgid "Contact email changed from %1$s to %2$s by an administrator editing the WordPress account." msgstr "" #. translators: 1: previous email address, 2: new email address #: app/Services/ProfileInfoService.php:312 #, php-format msgid "Contact email changed from %1$s to %2$s by a support agent editing the customer." msgstr "" #. translators: 1: previous email address, 2: new email address #: app/Services/ProfileInfoService.php:317 #, php-format msgid "Contact email changed from %1$s to %2$s, confirmed by the account holder from the support portal." msgstr "" #. translators: 1: previous email address, 2: new email address #: app/Services/ProfileInfoService.php:321 #, php-format msgid "Contact email changed from %1$s to %2$s, confirmed through WordPress email verification." msgstr "" #: app/Services/TicketHelper.php:479 msgid "Your saved search has been updated successfully!" msgstr "" #: app/Services/TicketHelper.php:480 msgid "Your search has been saved successfully!" msgstr "" #: app/Services/TicketHelper.php:531 msgid "Search deleted successfully." msgstr "" #: app/Services/TicketHelper.php:536 msgid "Search ID not found." msgstr "" #: app/Services/Tickets/CustomFieldsService.php:12 #: app/Services/Tickets/CustomFieldsService.php:15 msgid "Support Type" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:13 msgid "Please let us know about this support type" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:17 msgid "Bug Report" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:18 msgid "Feature Request" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:19 msgid "Integration Issues" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:25 #: app/Services/Tickets/CustomFieldsService.php:28 msgid "Invoice Number" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:26 msgid "Please let us know your invoice number" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:34 #: app/Services/Tickets/CustomFieldsService.php:37 msgid "Details about the issue" msgstr "" #: app/Services/Tickets/CustomFieldsService.php:35 msgid "Please let us know more details about this issue" msgstr "" #: app/Services/Tickets/Importer/AwesomeSupportTickets.php:43 #: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28 #: app/Services/Tickets/Importer/SupportCandyTickets.php:42 msgid "Sorry, no tickets available for import." msgstr "" #: app/Services/Tickets/Importer/AwesomeSupportTickets.php:70 #: app/Services/Tickets/Importer/FreshDeskTickets.php:81 #: app/Services/Tickets/Importer/HelpScoutTickets.php:80 #: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55 #: app/Services/Tickets/Importer/SupportCandyTickets.php:69 #: app/Services/Tickets/Importer/ZendeskTickets.php:148 msgid "All tickets have been imported successfully" msgstr "" #: app/Services/Tickets/Importer/AwesomeSupportTickets.php:247 msgid "All tickets have been deleted successfully" msgstr "" #: app/Services/Tickets/Importer/Common.php:88 msgid "Attachment URL is not allowed." msgstr "" #: app/Services/Tickets/Importer/Common.php:94 msgid "Could not create the attachment import directory." msgstr "" #: app/Services/Tickets/Importer/Common.php:99 msgid "Could not resolve the attachment import directory." msgstr "" #: app/Services/Tickets/Importer/Common.php:120 msgid "Resolved attachment path escapes the import directory." msgstr "" #: app/Services/Tickets/Importer/Common.php:146 #, php-format msgid "Attachment download failed with HTTP status %d." msgstr "" #: app/Services/Tickets/Importer/Common.php:151 msgid "Attachment download returned an empty response." msgstr "" #: app/Services/Tickets/Importer/Common.php:155 msgid "Attachment exceeds the maximum allowed download size." msgstr "" #: app/Services/Tickets/Importer/Common.php:160 msgid "Could not write the downloaded attachment." msgstr "" #: app/Services/Tickets/Importer/Common.php:166 msgid "Attachment file type is not allowed." msgstr "" #: app/Services/Tickets/Importer/Common.php:171 msgid "Could not save the downloaded attachment." msgstr "" #: app/Services/Tickets/Importer/FreshDeskTickets.php:204 msgid "Freshdesk API URL is not allowed." msgstr "" #: app/Services/Tickets/Importer/FreshDeskTickets.php:336 msgid "Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk portal." msgstr "" #: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247 msgid "All JS Helpdesk tickets and associated data have been deleted. You may now deactivate JS Helpdesk Plugin and start using Fluent Support" msgstr "" #: app/Services/Tickets/Importer/SupportCandyTickets.php:312 msgid "All Support Candy Tickets and associated data have been deleted. You may now deactivate Support Candy Plugin and start using Fluent Support" msgstr "" #: app/Services/Tickets/Importer/ZendeskTickets.php:291 msgid "Authentication failed. Please check your Zendesk credentials." msgstr "" #: app/Services/Tickets/Importer/ZendeskTickets.php:347 msgid "Zendesk API URL is not allowed." msgstr "" #: app/Services/Tickets/Importer/ZendeskTickets.php:503 msgid "Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance." msgstr "" #: app/Services/Tickets/TicketService.php:72 msgid "Ticket has been reopened" msgstr "" #. translators: %1$s is the name of the person who assigned the ticket, %2$s is the assigned agent's name #: app/Services/Tickets/TicketService.php:101 #, php-format msgid "%1$s assigned %2$s to this ticket" msgstr "" #. translators: %s is the agent's name #: app/Services/Tickets/TicketService.php:103 #, php-format msgid "%s assigned this ticket to themselves" msgstr "" #. translators: %s is the agent's name #: app/Services/Tickets/TicketService.php:254 #: app/Services/TranslationStrings.php:64 #, php-format msgid "%s started this conversation" msgstr "" #: app/Services/Tickets/TicketService.php:340 msgid "Sorry, you do not have permission to create a ticket in this business box" msgstr "" #: app/Services/Tickets/TicketStats.php:21 #: app/Services/TranslationStrings.php:1346 msgid "Total Tickets" msgstr "" #: app/Services/Tickets/TicketStats.php:39 msgid "Un-Assigned Tickets" msgstr "" #: app/Services/Tickets/TicketStats.php:51 msgid "Awaiting Replies" msgstr "" #. translators: %1$s is the number of closed tickets in the selection, %2$s is the number of selected tickets #: app/Services/TranslationStrings.php:18 #, php-format msgid "%1$s of %2$s selected tickets are closed. Only they reopen." msgstr "" #. translators: %1$s is the number of selected replies, %2$s the total number of replies on the ticket #: app/Services/TranslationStrings.php:20 #, php-format msgid "%1$s of %2$s ticket replies sent as context" msgstr "" #. translators: %1$s is the number of tickets audited so far, %2$s the total number of tickets in the run #: app/Services/TranslationStrings.php:22 #, php-format msgid "%1$s of %2$s tickets processed" msgstr "" #. translators: %1$s is the number of tickets queued for the audit, %2$s the number of tickets in the date range #: app/Services/TranslationStrings.php:24 #, php-format msgid "%1$s of %2$s tickets queued. Narrow the date range or run again to cover the rest." msgstr "" #. translators: %1$s is the number of selected tickets, %2$s the total number of tickets #: app/Services/TranslationStrings.php:26 #, php-format msgid "%1$s out of %2$s tickets" msgstr "" #. translators: a duration, %1$s is days and %2$s is hours, for example "3d 4h" #: app/Services/TranslationStrings.php:28 #, php-format msgid "%1$sd %2$sh" msgstr "" #. translators: a duration, %1$s is hours and %2$s is minutes, for example "2h 14m" #: app/Services/TranslationStrings.php:30 #, php-format msgid "%1$sh %2$sm" msgstr "" #. translators: %s is the integration name, e.g. Slack #: app/Services/TranslationStrings.php:32 #, php-format msgid "%s Integration Settings" msgstr "" #. translators: %s is the number of agents viewing this ticket #: app/Services/TranslationStrings.php:34 #, php-format msgid "%s People Watching" msgstr "" #. translators: %s is the number of permissions the agent has #: app/Services/TranslationStrings.php:36 #, php-format msgid "%s Permission" msgstr "" #. translators: %s is the number of permissions the agent has #: app/Services/TranslationStrings.php:38 #, php-format msgid "%s Permissions" msgstr "" #. translators: %s is the number of agents viewing this ticket #: app/Services/TranslationStrings.php:40 #, php-format msgid "%s Person Watching" msgstr "" #. translators: %s is the number of teams selected in the filter #: app/Services/TranslationStrings.php:42 #, php-format msgid "%s Team" msgstr "" #. translators: %s is the number of teams selected in the filter #: app/Services/TranslationStrings.php:44 #, php-format msgid "%s Teams" msgstr "" #. translators: %s is the number of tickets closed in the selected period #: app/Services/TranslationStrings.php:46 #, php-format msgid "%s closed" msgstr "" #. translators: %s is the estimated time, e.g. "2h" #: app/Services/TranslationStrings.php:48 #, php-format msgid "%s estimated" msgstr "" #. translators: %s is the total time logged, e.g. "1h 30m" #: app/Services/TranslationStrings.php:50 #, php-format msgid "%s logged" msgstr "" #. translators: %s is the meeting length in minutes #: app/Services/TranslationStrings.php:52 #, php-format msgid "%s min" msgstr "" #. translators: %s is the number of matching options not shown in the list #: app/Services/TranslationStrings.php:54 #, php-format msgid "%s more. Search to narrow the list." msgstr "" #. translators: %s is the number of replies added while the agent was writing #: app/Services/TranslationStrings.php:56 #, php-format msgid "%s new replies arrived while you were writing." msgstr "" #. translators: %s is the number of replies added while the agent was writing #: app/Services/TranslationStrings.php:58 #, php-format msgid "%s new reply arrived while you were writing." msgstr "" #. translators: %s is the name of the customer or agent who replied #: app/Services/TranslationStrings.php:60 #, php-format msgid "%s replied while you were writing." msgstr "" #. translators: %s is the number of selected tickets #: app/Services/TranslationStrings.php:62 #, php-format msgid "%s selected" msgstr "" #. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s" #: app/Services/TranslationStrings.php:66 #, php-format msgid "%s tag" msgstr "" #. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s" #: app/Services/TranslationStrings.php:68 #, php-format msgid "%s tags" msgstr "" #. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets" #: app/Services/TranslationStrings.php:70 #, php-format msgid "%s ticket" msgstr "" #. translators: %s is the number of selected tickets #: app/Services/TranslationStrings.php:72 #, php-format msgid "%s ticket selected" msgstr "" #. translators: %s is the number of tickets the audit run could not process #: app/Services/TranslationStrings.php:74 #, php-format msgid "%s ticket wasn't audited in this run. Click Run Audit again to retry it." msgstr "" #. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets" #: app/Services/TranslationStrings.php:76 #, php-format msgid "%s tickets" msgstr "" #. translators: %s is the number of selected tickets #: app/Services/TranslationStrings.php:78 #, php-format msgid "%s tickets selected" msgstr "" #. translators: %s is the number of tickets the audit run could not process #: app/Services/TranslationStrings.php:80 #, php-format msgid "%s tickets weren't audited in this run. Click Run Audit again to retry any that still need it." msgstr "" #. translators: %s is the number of MCP tools registered #: app/Services/TranslationStrings.php:82 #, php-format msgid "%s tool registered" msgstr "" #. translators: %s is the number of MCP tools registered #: app/Services/TranslationStrings.php:84 #, php-format msgid "%s tools registered" msgstr "" #. translators: a duration in minutes, for example "45m" #: app/Services/TranslationStrings.php:86 #, php-format msgid "%sm" msgstr "" #. translators: %s is the business.name smartcode #: app/Services/TranslationStrings.php:88 #, php-format msgid "(%s is this inbox name)" msgstr "" #. translators: %s is the date of the last migration #: app/Services/TranslationStrings.php:90 #, php-format msgid "(Last migration: %s)" msgstr "" #: app/Services/TranslationStrings.php:91 msgid "(Maximum visibility)" msgstr "" #: app/Services/TranslationStrings.php:92 msgid "(Standard spacing)" msgstr "" #: app/Services/TranslationStrings.php:93 msgid "(Table columns)" msgstr "" #: app/Services/TranslationStrings.php:94 msgid "+ Add Product Bot" msgstr "" #: app/Services/TranslationStrings.php:95 msgid "+ Add Prompt Option" msgstr "" #. translators: %s is the number of additional items not shown #: app/Services/TranslationStrings.php:97 #, php-format msgid "+%s more" msgstr "" #: app/Services/TranslationStrings.php:98 msgid ". You can set your actions and run the workflow actions from ticket page." msgstr "" #: app/Services/TranslationStrings.php:99 msgid "0.0: Deterministic" msgstr "" #: app/Services/TranslationStrings.php:100 msgid "0.1 to 0.3: Grounded" msgstr "" #: app/Services/TranslationStrings.php:101 msgid "0.4 to 0.7: Balanced" msgstr "" #: app/Services/TranslationStrings.php:102 msgid "0.8 to 1.0: Creative" msgstr "" #: app/Services/TranslationStrings.php:103 msgid "1.1 to 1.5: Divergent" msgstr "" #: app/Services/TranslationStrings.php:104 msgid "1.6 to 2.0: Unstable" msgstr "" #. translators: %s is the last four characters of the saved API key #: app/Services/TranslationStrings.php:106 #, php-format msgid "A key ending in %s is saved." msgstr "" #: app/Services/TranslationStrings.php:107 msgid "A key is already saved. Enter a new one only to replace it." msgstr "" #: app/Services/TranslationStrings.php:108 msgid "AI Activities" msgstr "" #: app/Services/TranslationStrings.php:109 msgid "AI Intelligence" msgstr "" #: app/Services/TranslationStrings.php:111 msgid "AI Provider" msgstr "" #: app/Services/TranslationStrings.php:112 msgid "AI Summary" msgstr "" #: app/Services/TranslationStrings.php:113 msgid "AI Ticket Audit" msgstr "" #. translators: %s is the one-line summary the AI audit wrote for the ticket #: app/Services/TranslationStrings.php:115 #, php-format msgid "AI audit: %s" msgstr "" #: app/Services/TranslationStrings.php:116 msgid "AND" msgstr "" #: app/Services/TranslationStrings.php:117 msgid "API Key" msgstr "" #: app/Services/TranslationStrings.php:118 msgid "API key is required" msgstr "" #: app/Services/TranslationStrings.php:119 msgid "API key saved. Leave blank to keep it." msgstr "" #: app/Services/TranslationStrings.php:120 msgid "Access Token" msgstr "" #: app/Services/TranslationStrings.php:122 msgid "Action Title" msgstr "" #: app/Services/TranslationStrings.php:123 msgid "Actions" msgstr "" #: app/Services/TranslationStrings.php:124 msgid "Activate FluentHub" msgstr "" #: app/Services/TranslationStrings.php:125 msgid "Activate a different license key" msgstr "" #: app/Services/TranslationStrings.php:127 msgid "Active Agents" msgstr "" #: app/Services/TranslationStrings.php:128 msgid "Active agents" msgstr "" #: app/Services/TranslationStrings.php:129 msgid "Activity" msgstr "" #: app/Services/TranslationStrings.php:130 msgid "Activity Log Settings" msgstr "" #: app/Services/TranslationStrings.php:131 msgid "Activity Logs are currently disabled" msgstr "" #: app/Services/TranslationStrings.php:132 msgid "Activity Trends by Time of Day" msgstr "" #: app/Services/TranslationStrings.php:133 msgid "Adapter" msgstr "" #: app/Services/TranslationStrings.php:134 msgid "Add" msgstr "" #. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:136 #, php-format msgid "Add %1$s to %2$s" msgstr "" #: app/Services/TranslationStrings.php:137 msgid "Add Another Action" msgstr "" #: app/Services/TranslationStrings.php:138 #: app/Services/TranslationStrings.php:1587 msgid "Add Attachment" msgstr "" #: app/Services/TranslationStrings.php:139 msgid "Add Bookmark" msgstr "" #: app/Services/TranslationStrings.php:140 msgid "Add Business Inbox" msgstr "" #: app/Services/TranslationStrings.php:141 msgid "Add Customer" msgstr "" #: app/Services/TranslationStrings.php:142 msgid "Add Draft Reply" msgstr "" #: app/Services/TranslationStrings.php:143 msgid "Add Group" msgstr "" #: app/Services/TranslationStrings.php:145 msgid "Add Log" msgstr "" #: app/Services/TranslationStrings.php:146 msgid "Add More" msgstr "" #: app/Services/TranslationStrings.php:147 msgid "Add New" msgstr "" #: app/Services/TranslationStrings.php:148 msgid "Add New Business Box" msgstr "" #: app/Services/TranslationStrings.php:149 msgid "Add New Custom Field" msgstr "" #: app/Services/TranslationStrings.php:150 msgid "Add New Field" msgstr "" #: app/Services/TranslationStrings.php:151 msgid "Add New Support Staff" msgstr "" #: app/Services/TranslationStrings.php:152 msgid "Add Tags" msgstr "" #: app/Services/TranslationStrings.php:153 msgid "Add Task to Fluent Boards" msgstr "" #: app/Services/TranslationStrings.php:154 msgid "Add Ticket" msgstr "" #: app/Services/TranslationStrings.php:155 msgid "Add Ticket Tag" msgstr "" #: app/Services/TranslationStrings.php:156 msgid "Add Watcher" msgstr "" #: app/Services/TranslationStrings.php:157 msgid "Add a New Business Inbox" msgstr "" #: app/Services/TranslationStrings.php:158 msgid "Add a New Product" msgstr "" #: app/Services/TranslationStrings.php:159 msgid "Add a New Workflow" msgstr "" #: app/Services/TranslationStrings.php:160 msgid "Add a bot in FluentBot settings before chatting." msgstr "" #: app/Services/TranslationStrings.php:161 msgid "Add a general bot or a product-specific bot in FluentBot settings before chatting." msgstr "" #: app/Services/TranslationStrings.php:162 msgid "Add a message to include with the booking link (optional)" msgstr "" #: app/Services/TranslationStrings.php:163 msgid "Add new customer" msgstr "" #: app/Services/TranslationStrings.php:164 msgid "Add or remove" msgstr "" #: app/Services/TranslationStrings.php:165 msgid "Add team members to handle support tickets" msgstr "" #: app/Services/TranslationStrings.php:166 msgid "Add to FluentBot" msgstr "" #: app/Services/TranslationStrings.php:167 msgid "Add to home" msgstr "" #: app/Services/TranslationStrings.php:168 msgid "Added" msgstr "" #: app/Services/TranslationStrings.php:169 msgid "Added Internal Info" msgstr "" #: app/Services/TranslationStrings.php:170 msgid "Added Note" msgstr "" #: app/Services/TranslationStrings.php:171 msgid "Additional Details" msgstr "" #: app/Services/TranslationStrings.php:172 msgid "Additional Info" msgstr "" #: app/Services/TranslationStrings.php:173 msgid "Admin Email Address" msgstr "" #: app/Services/TranslationStrings.php:174 msgid "Admin Label (Optional)" msgstr "" #: app/Services/TranslationStrings.php:175 msgid "Admin Priority" msgstr "" #: app/Services/TranslationStrings.php:176 msgid "Administrator, full site access" msgstr "" #: app/Services/TranslationStrings.php:177 msgid "Advanced filter" msgstr "" #: app/Services/TranslationStrings.php:178 msgid "Agent" msgstr "" #: app/Services/TranslationStrings.php:179 msgid "Agent Comparison" msgstr "" #: app/Services/TranslationStrings.php:180 msgid "Agent Email" msgstr "" #: app/Services/TranslationStrings.php:183 msgid "Agent Group" msgstr "" #: app/Services/TranslationStrings.php:184 msgid "Agent Group Statistics" msgstr "" #: app/Services/TranslationStrings.php:185 msgid "Agent Group Summary" msgstr "" #: app/Services/TranslationStrings.php:186 msgid "Agent Groups Reports" msgstr "" #: app/Services/TranslationStrings.php:188 msgid "Agent Only Field" msgstr "" #: app/Services/TranslationStrings.php:189 msgid "Agent Performance" msgstr "" #: app/Services/TranslationStrings.php:190 msgid "Agent Performance (Today)" msgstr "" #: app/Services/TranslationStrings.php:191 msgid "Agent Priority" msgstr "" #: app/Services/TranslationStrings.php:192 msgid "Agent Replies" msgstr "" #: app/Services/TranslationStrings.php:193 msgid "Agent Response" msgstr "" #: app/Services/TranslationStrings.php:194 msgid "Agent Response Stats" msgstr "" #: app/Services/TranslationStrings.php:195 msgid "Agent Signature" msgstr "" #: app/Services/TranslationStrings.php:196 msgid "Agent Title" msgstr "" #: app/Services/TranslationStrings.php:198 msgid "Agent response comparison" msgstr "" #: app/Services/TranslationStrings.php:199 msgid "Agents will receive notifications when they are mentioned in replies or internal notes. This cannot be disabled from these settings." msgstr "" #: app/Services/TranslationStrings.php:200 msgid "Agents" msgstr "" #: app/Services/TranslationStrings.php:201 msgid "Agents Report Summary" msgstr "" #: app/Services/TranslationStrings.php:202 msgid "Agents Reports" msgstr "" #: app/Services/TranslationStrings.php:203 msgid "Agents Statistics" msgstr "" #: app/Services/TranslationStrings.php:205 msgid "All Agent" msgstr "" #: app/Services/TranslationStrings.php:206 msgid "All Agent Groups" msgstr "" #: app/Services/TranslationStrings.php:207 msgid "All Business Box" msgstr "" #: app/Services/TranslationStrings.php:208 msgid "All Customers" msgstr "" #: app/Services/TranslationStrings.php:209 msgid "All Mailboxes" msgstr "" #: app/Services/TranslationStrings.php:210 msgid "All Product" msgstr "" #: app/Services/TranslationStrings.php:211 #: app/Services/TranslationStrings.php:1590 msgid "All Products" msgstr "" #: app/Services/TranslationStrings.php:212 msgid "All Support Staff" msgstr "" #: app/Services/TranslationStrings.php:213 msgid "All Teams" msgstr "" #: app/Services/TranslationStrings.php:214 #: app/Services/TranslationStrings.php:1591 msgid "All Tickets" msgstr "" #: app/Services/TranslationStrings.php:215 msgid "All Widgets" msgstr "" #: app/Services/TranslationStrings.php:216 msgid "All Workflows" msgstr "" #: app/Services/TranslationStrings.php:217 msgid "All agents in this group will be moved to the selected fallback group." msgstr "" #: app/Services/TranslationStrings.php:218 msgid "All or Custom" msgstr "" #: app/Services/TranslationStrings.php:219 msgid "All the forwarded emails to this address will be synced with your tickets. Below is your mask email address" msgstr "" #: app/Services/TranslationStrings.php:220 msgid "All ticket replies sent as context" msgstr "" #: app/Services/TranslationStrings.php:221 msgid "Allow Fluent Support to collect non-sensitive data and usage information." msgstr "" #. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button #: app/Services/TranslationStrings.php:223 #, php-format msgid "Already done: %1$s. The rest failed. Click \"%2$s\" again to retry it." msgstr "" #. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets #: app/Services/TranslationStrings.php:225 msgid "Already on all" msgstr "" #: app/Services/TranslationStrings.php:226 msgid "Already set" msgstr "" #. translators: %s is how much of the previous migration finished, as a percentage, e.g. "40%" #: app/Services/TranslationStrings.php:228 #, php-format msgid "An incomplete migration exists (%s completed). Would you like to resume from the previous one?" msgstr "" #: app/Services/TranslationStrings.php:229 msgid "An incomplete migration exists. Would you like to resume from the previous one?" msgstr "" #: app/Services/TranslationStrings.php:230 msgid "Answered same day" msgstr "" #: app/Services/TranslationStrings.php:231 msgid "App ID" msgstr "" #: app/Services/TranslationStrings.php:232 msgid "App Secret" msgstr "" #: app/Services/TranslationStrings.php:233 msgid "Application password" msgstr "" #: app/Services/TranslationStrings.php:234 #: app/Services/TranslationStrings.php:1592 msgid "Apply" msgstr "" #: app/Services/TranslationStrings.php:235 msgid "Apply / Remove Lists on FluentCRM Profile" msgstr "" #: app/Services/TranslationStrings.php:236 msgid "Apply / Remove Tags on FluentCRM Profile" msgstr "" #: app/Services/TranslationStrings.php:237 msgid "Apply Cc" msgstr "" #: app/Services/TranslationStrings.php:238 msgid "Apply Filter" msgstr "" #. translators: %s is the name of the bulk action being applied #: app/Services/TranslationStrings.php:240 #, php-format msgid "Applying: %s" msgstr "" #: app/Services/TranslationStrings.php:241 msgid "Approve" msgstr "" #: app/Services/TranslationStrings.php:242 msgid "Are You Sure? You can not undo this action." msgstr "" #: app/Services/TranslationStrings.php:243 msgid "Are you sure to delete this Ticket?" msgstr "" #: app/Services/TranslationStrings.php:244 msgid "Are you sure to delete this customer? It will delete all associated data with this customer" msgstr "" #: app/Services/TranslationStrings.php:245 msgid "Are you sure to delete this?" msgstr "" #: app/Services/TranslationStrings.php:246 msgid "Are you sure to delete this? All associate data will be deleted" msgstr "" #. translators: %s is the number of customers selected for deletion #: app/Services/TranslationStrings.php:248 #, php-format msgid "Are you sure you want to delete %s customer? All data associated with this customer will be deleted." msgstr "" #. translators: %s is the number of customers selected for deletion #: app/Services/TranslationStrings.php:250 #, php-format msgid "Are you sure you want to delete %s customers? All data associated with these customers will be deleted." msgstr "" #. translators: %s is the number of workflows selected for deletion #: app/Services/TranslationStrings.php:252 #, php-format msgid "Are you sure you want to delete %s workflow? All associated data will be deleted." msgstr "" #. translators: %s is the number of workflows selected for deletion #: app/Services/TranslationStrings.php:254 #, php-format msgid "Are you sure you want to delete %s workflows? All associated data will be deleted." msgstr "" #: app/Services/TranslationStrings.php:255 msgid "Are you sure you want to discard this draft response?" msgstr "" #: app/Services/TranslationStrings.php:256 msgid "Are you sure you want to merge these tickets?" msgstr "" #: app/Services/TranslationStrings.php:257 msgid "Are you sure you want to regenerate the webhook URL? You will need to update every service that uses the current URL." msgstr "" #: app/Services/TranslationStrings.php:258 #: app/Services/TranslationStrings.php:1593 msgid "Ascending" msgstr "" #: app/Services/TranslationStrings.php:259 msgid "Ask AI" msgstr "" #: app/Services/TranslationStrings.php:260 msgid "Ask FluentBot" msgstr "" #: app/Services/TranslationStrings.php:261 msgid "Assign" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name #: app/Services/TranslationStrings.php:263 #, php-format msgid "Assign %1$s to %2$s" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name #: app/Services/TranslationStrings.php:265 #, php-format msgid "Assign %1$s via %2$s" msgstr "" #: app/Services/TranslationStrings.php:266 msgid "Assign Agent" msgstr "" #: app/Services/TranslationStrings.php:267 msgid "Assign to" msgstr "" #: app/Services/TranslationStrings.php:268 msgid "Assign to agent group" msgstr "" #: app/Services/TranslationStrings.php:269 msgid "Assigned Agent" msgstr "" #: app/Services/TranslationStrings.php:270 msgid "Assigned Agent First Name" msgstr "" #: app/Services/TranslationStrings.php:271 msgid "Assigned Agent Full Name" msgstr "" #. translators: %s is the assigned agent's name #: app/Services/TranslationStrings.php:273 #, php-format msgid "Assigned Agent: %s" msgstr "" #: app/Services/TranslationStrings.php:274 msgid "Assigned Permissions" msgstr "" #: app/Services/TranslationStrings.php:275 msgid "AssignedAgent Last Name" msgstr "" #: app/Services/TranslationStrings.php:276 msgid "Assigner First Name" msgstr "" #: app/Services/TranslationStrings.php:277 msgid "Assigner Full Name" msgstr "" #: app/Services/TranslationStrings.php:278 msgid "Assigner Last Name" msgstr "" #: app/Services/TranslationStrings.php:279 msgid "Assignment" msgstr "" #: app/Services/TranslationStrings.php:280 msgid "Audit incomplete" msgstr "" #: app/Services/TranslationStrings.php:281 msgid "Audited" msgstr "" #: app/Services/TranslationStrings.php:282 msgid "Auditing tickets…" msgstr "" #: app/Services/TranslationStrings.php:283 msgid "Author Name" msgstr "" #. translators: %s is the label of the Authorization Code field #: app/Services/TranslationStrings.php:285 msgid "Authorization Code" msgstr "" #: app/Services/TranslationStrings.php:287 msgid "Auto Close tickets based on active days or based on tags or waiting time." msgstr "" #: app/Services/TranslationStrings.php:288 msgid "Automate your tickets by applying manual or automated tasks" msgstr "" #: app/Services/TranslationStrings.php:289 msgid "Automatic" msgstr "" #: app/Services/TranslationStrings.php:290 msgid "When the subject line contains \"Bug Report\", Fluent Support automatically adds a tag, sends an email to the customer and assigns a support agent." msgstr "" #: app/Services/TranslationStrings.php:291 msgid "Automatic workflows are always on and run on the ticket events you select. Based on what happens to your tickets and conversations, they run the defined actions automatically." msgstr "" #: app/Services/TranslationStrings.php:292 msgid "Automatically delete AI activity logs after days" msgstr "" #: app/Services/TranslationStrings.php:293 msgid "Automatically delete activity logs after days" msgstr "" #: app/Services/TranslationStrings.php:294 msgid "Automation" msgstr "" #: app/Services/TranslationStrings.php:295 msgid "Available Shortcodes" msgstr "" #: app/Services/TranslationStrings.php:296 msgid "Available times" msgstr "" #: app/Services/TranslationStrings.php:297 msgid "Average Response" msgstr "" #. translators: %s is the average time tickets have been waiting, e.g. 3 hours #: app/Services/TranslationStrings.php:300 #, php-format msgid "Average Waiting: %s" msgstr "" #: app/Services/TranslationStrings.php:301 msgid "Avg. Customer Wait" msgstr "" #: app/Services/TranslationStrings.php:302 msgid "Avg. Response" msgstr "" #: app/Services/TranslationStrings.php:303 msgid "Avg. Sentiment Score" msgstr "" #: app/Services/TranslationStrings.php:304 msgid "Avg. Waiting Time" msgstr "" #: app/Services/TranslationStrings.php:305 msgid "Back" msgstr "" #: app/Services/TranslationStrings.php:306 msgid "Batch limited" msgstr "" #: app/Services/TranslationStrings.php:307 msgid "Best for" msgstr "" #: app/Services/TranslationStrings.php:309 msgid "Bookmarks" msgstr "" #: app/Services/TranslationStrings.php:310 msgid "Bot Configuration" msgstr "" #: app/Services/TranslationStrings.php:311 msgid "Bot ID" msgstr "" #: app/Services/TranslationStrings.php:312 msgid "Bot ID is required" msgstr "" #: app/Services/TranslationStrings.php:313 msgid "Browse File" msgstr "" #: app/Services/TranslationStrings.php:314 msgid "Build a better Fluent Support" msgstr "" #: app/Services/TranslationStrings.php:315 msgid "Bulk Action" msgstr "" #: app/Services/TranslationStrings.php:316 msgid "Bulk actions" msgstr "" #: app/Services/TranslationStrings.php:317 msgid "Business Box Reports" msgstr "" #: app/Services/TranslationStrings.php:318 msgid "Business Box Statistics" msgstr "" #: app/Services/TranslationStrings.php:319 msgid "Business Box Summary" msgstr "" #: app/Services/TranslationStrings.php:320 msgid "Business Boxes" msgstr "" #: app/Services/TranslationStrings.php:321 msgid "Business Email" msgstr "" #: app/Services/TranslationStrings.php:322 msgid "Business Inbox" msgstr "" #: app/Services/TranslationStrings.php:323 msgid "Business Inbox Access Restriction" msgstr "" #: app/Services/TranslationStrings.php:325 msgid "Business Name" msgstr "" #: app/Services/TranslationStrings.php:326 msgid "Business name" msgstr "" #: app/Services/TranslationStrings.php:327 msgid "By Agents" msgstr "" #: app/Services/TranslationStrings.php:328 msgid "By Customers" msgstr "" #: app/Services/TranslationStrings.php:329 msgid "By Tickets" msgstr "" #: app/Services/TranslationStrings.php:330 msgid "CRM" msgstr "" #: app/Services/TranslationStrings.php:331 msgid "Call a Meeting" msgstr "" #: app/Services/TranslationStrings.php:332 msgid "Cancel" msgstr "" #: app/Services/TranslationStrings.php:333 msgid "Cancel Notes" msgstr "" #: app/Services/TranslationStrings.php:334 msgid "Cancel Reply" msgstr "" #: app/Services/TranslationStrings.php:335 msgid "Cc" msgstr "" #: app/Services/TranslationStrings.php:336 msgid "Change Customer" msgstr "" #: app/Services/TranslationStrings.php:337 msgid "Check all" msgstr "" #: app/Services/TranslationStrings.php:338 msgid "Choose Mailbox" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name #: app/Services/TranslationStrings.php:340 msgid "Choose a group" msgstr "" #: app/Services/TranslationStrings.php:341 msgid "Choose a meeting type, review available times, then insert selected booking links into your reply." msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical #: app/Services/TranslationStrings.php:343 msgid "Choose a priority" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name #: app/Services/TranslationStrings.php:345 msgid "Choose a product" msgstr "" #. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:347 msgid "Choose a workflow" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name #: app/Services/TranslationStrings.php:349 msgid "Choose an agent" msgstr "" #: app/Services/TranslationStrings.php:350 msgid "Choose tags" msgstr "" #: app/Services/TranslationStrings.php:351 msgid "Choose the AI model for text generation." msgstr "" #: app/Services/TranslationStrings.php:352 msgid "Clear" msgstr "" #: app/Services/TranslationStrings.php:353 msgid "Clear All Attachments" msgstr "" #: app/Services/TranslationStrings.php:354 msgid "Clear Settings" msgstr "" #: app/Services/TranslationStrings.php:355 msgid "Clear rewording run to run. Starts paraphrasing your sources instead of quoting them." msgstr "" #: app/Services/TranslationStrings.php:356 msgid "Clear selected agents" msgstr "" #: app/Services/TranslationStrings.php:357 msgid "Clear selection" msgstr "" #: app/Services/TranslationStrings.php:358 msgid "Clear selection (Esc)" msgstr "" #: app/Services/TranslationStrings.php:359 msgid "Click here" msgstr "" #. translators: %s is the label of the Get Authorized button #: app/Services/TranslationStrings.php:361 #, php-format msgid "Click the \"%s\" button to get the authorization code." msgstr "" #: app/Services/TranslationStrings.php:362 msgid "Click to Edit Subject" msgstr "" #: app/Services/TranslationStrings.php:363 msgid "Client Priority" msgstr "" #. translators: %s is the priority the customer set on the ticket #: app/Services/TranslationStrings.php:365 #, php-format msgid "Client Priority: %s" msgstr "" #: app/Services/TranslationStrings.php:366 msgid "Close" msgstr "" #. translators: %s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:368 #, php-format msgid "Close %s" msgstr "" #: app/Services/TranslationStrings.php:370 msgid "Close Ticket Silently" msgstr "" #: app/Services/TranslationStrings.php:371 msgid "Close panel" msgstr "" #: app/Services/TranslationStrings.php:372 msgid "Close this ticket?" msgstr "" #: app/Services/TranslationStrings.php:374 msgid "Closed Ticket" msgstr "" #: app/Services/TranslationStrings.php:375 msgid "Closed by Agent" msgstr "" #: app/Services/TranslationStrings.php:376 msgid "Closed by Customer" msgstr "" #: app/Services/TranslationStrings.php:377 msgid "Collapse Sidebar" msgstr "" #: app/Services/TranslationStrings.php:378 msgid "Compact" msgstr "" #: app/Services/TranslationStrings.php:379 msgid "Completed successfully" msgstr "" #: app/Services/TranslationStrings.php:380 msgid "Condition Match Type" msgstr "" #: app/Services/TranslationStrings.php:381 msgid "Condition Value" msgstr "" #: app/Services/TranslationStrings.php:382 msgid "Conditional Field" msgstr "" #: app/Services/TranslationStrings.php:383 msgid "Conditions" msgstr "" #: app/Services/TranslationStrings.php:384 msgid "Configure FreshDesk Import" msgstr "" #: app/Services/TranslationStrings.php:385 msgid "Configure Help Scout Import" msgstr "" #: app/Services/TranslationStrings.php:386 msgid "Configure Zendesk Import" msgstr "" #: app/Services/TranslationStrings.php:387 msgid "Configure a bot in FluentBot settings to start chatting" msgstr "" #: app/Services/TranslationStrings.php:388 msgid "Configure email notifications and responses" msgstr "" #: app/Services/TranslationStrings.php:389 msgid "Configure specialized bots trained for specific products" msgstr "" #: app/Services/TranslationStrings.php:390 msgid "Configure these settings to get the most out of FluentSupport" msgstr "" #: app/Services/TranslationStrings.php:391 msgid "Confirm" msgstr "" #: app/Services/TranslationStrings.php:392 msgid "Confirm Delete" msgstr "" #: app/Services/TranslationStrings.php:393 msgid "Confirm Delete This Business" msgstr "" #: app/Services/TranslationStrings.php:394 msgid "Congrats! Your Support Portal" msgstr "" #: app/Services/TranslationStrings.php:395 msgid "Connect a client" msgstr "" #: app/Services/TranslationStrings.php:396 msgid "Connect with wp-config.php" msgstr "" #: app/Services/TranslationStrings.php:397 msgid "Connect your main site" msgstr "" #: app/Services/TranslationStrings.php:398 msgid "Connected" msgstr "" #: app/Services/TranslationStrings.php:399 msgid "Connected as" msgstr "" #: app/Services/TranslationStrings.php:400 msgid "Connection" msgstr "" #: app/Services/TranslationStrings.php:401 msgid "Connection snippet copied" msgstr "" #: app/Services/TranslationStrings.php:402 msgid "Connector version" msgstr "" #: app/Services/TranslationStrings.php:403 msgid "Contact Details" msgstr "" #: app/Services/TranslationStrings.php:404 msgid "Contact Support" msgstr "" #: app/Services/TranslationStrings.php:405 msgid "Contacts List" msgstr "" #: app/Services/TranslationStrings.php:406 msgid "Contacts Tag" msgstr "" #: app/Services/TranslationStrings.php:407 msgid "Contains" msgstr "" #: app/Services/TranslationStrings.php:408 msgid "Content" msgstr "" #. translators: %s is the date and time the reply was posted #: app/Services/TranslationStrings.php:410 #, php-format msgid "Conversation created at %s" msgstr "" #: app/Services/TranslationStrings.php:411 msgid "Conversation options" msgstr "" #: app/Services/TranslationStrings.php:412 msgid "Copied to clipboard" msgstr "" #. translators: %s is the customer portal URL that was copied #: app/Services/TranslationStrings.php:414 #, php-format msgid "Copied to clipboard: %s" msgstr "" #: app/Services/TranslationStrings.php:416 msgid "Copy key" msgstr "" #: app/Services/TranslationStrings.php:417 msgid "Copy snippet" msgstr "" #. translators: %s is the label of the Authorization Code field #: app/Services/TranslationStrings.php:419 #, php-format msgid "Copy this code and paste it into the \"%s\" field." msgstr "" #: app/Services/TranslationStrings.php:420 msgid "Copy to Clipboard" msgstr "" #: app/Services/TranslationStrings.php:421 msgid "Copy to clipboard requires HTTPS" msgstr "" #: app/Services/TranslationStrings.php:422 msgid "Could not copy to clipboard" msgstr "" #: app/Services/TranslationStrings.php:423 msgid "Could not find a contact?" msgstr "" #: app/Services/TranslationStrings.php:424 msgid "Could not load FluentBooking meetings." msgstr "" #: app/Services/TranslationStrings.php:425 msgid "Could not load MCP settings. The controls below are hidden until the server state is confirmed." msgstr "" #: app/Services/TranslationStrings.php:426 msgid "Couldn't load agents." msgstr "" #: app/Services/TranslationStrings.php:427 msgid "Couldn't load snapshots." msgstr "" #: app/Services/TranslationStrings.php:428 msgid "Couldn't load this data." msgstr "" #: app/Services/TranslationStrings.php:429 msgid "Create" msgstr "" #: app/Services/TranslationStrings.php:430 msgid "Create Agent Group" msgstr "" #: app/Services/TranslationStrings.php:431 msgid "Create Customer" msgstr "" #: app/Services/TranslationStrings.php:432 msgid "Create New" msgstr "" #: app/Services/TranslationStrings.php:433 msgid "Create New Reply" msgstr "" #: app/Services/TranslationStrings.php:434 msgid "Create New Ticket Tag" msgstr "" #: app/Services/TranslationStrings.php:435 msgid "Create New User in WordPress" msgstr "" #: app/Services/TranslationStrings.php:436 msgid "Create Product" msgstr "" #: app/Services/TranslationStrings.php:437 msgid "Create Task" msgstr "" #: app/Services/TranslationStrings.php:438 #: app/Services/TranslationStrings.php:1644 #: app/Services/TranslationStrings.php:1646 msgid "Create Ticket" msgstr "" #: app/Services/TranslationStrings.php:439 msgid "Create Workflow" msgstr "" #: app/Services/TranslationStrings.php:440 msgid "Create a Ticket" msgstr "" #: app/Services/TranslationStrings.php:441 msgid "Create a WordPress application password for your account, enter it below, then copy the snippet for your AI client." msgstr "" #: app/Services/TranslationStrings.php:442 msgid "Create a new one." msgstr "" #: app/Services/TranslationStrings.php:443 msgid "Create a page automatically with the shortcode" msgstr "" #: app/Services/TranslationStrings.php:444 msgid "Create an application password" msgstr "" #: app/Services/TranslationStrings.php:445 msgid "Created" msgstr "" #: app/Services/TranslationStrings.php:447 msgid "Created By" msgstr "" #: app/Services/TranslationStrings.php:448 msgid "Created On" msgstr "" #: app/Services/TranslationStrings.php:449 msgid "Creative (2)" msgstr "" #: app/Services/TranslationStrings.php:450 msgid "Current Overall" msgstr "" #: app/Services/TranslationStrings.php:451 msgid "Current Support Workload" msgstr "" #: app/Services/TranslationStrings.php:452 msgid "Currently Responded" msgstr "" #: app/Services/TranslationStrings.php:453 msgid "Currently no migration is available for this site" msgstr "" #: app/Services/TranslationStrings.php:454 msgid "Custom" msgstr "" #: app/Services/TranslationStrings.php:455 msgid "Custom Field Admin Label" msgstr "" #: app/Services/TranslationStrings.php:456 msgid "Custom Field Public Label" msgstr "" #: app/Services/TranslationStrings.php:457 msgid "Custom Field Slug" msgstr "" #: app/Services/TranslationStrings.php:458 msgid "Custom Ticket Fields" msgstr "" #: app/Services/TranslationStrings.php:459 msgid "Customer" msgstr "" #: app/Services/TranslationStrings.php:460 msgid "Customer Email" msgstr "" #: app/Services/TranslationStrings.php:461 msgid "Customer Email:" msgstr "" #: app/Services/TranslationStrings.php:462 msgid "Customer First Name" msgstr "" #: app/Services/TranslationStrings.php:463 msgid "Customer First name" msgstr "" #: app/Services/TranslationStrings.php:464 msgid "Customer Full Name" msgstr "" #: app/Services/TranslationStrings.php:465 msgid "Customer Informations" msgstr "" #: app/Services/TranslationStrings.php:466 msgid "Customer Last Name" msgstr "" #: app/Services/TranslationStrings.php:467 msgid "Customer Last name" msgstr "" #: app/Services/TranslationStrings.php:468 msgid "Customer Management" msgstr "" #: app/Services/TranslationStrings.php:469 msgid "Customer Priority" msgstr "" #: app/Services/TranslationStrings.php:470 msgid "Customer Response" msgstr "" #: app/Services/TranslationStrings.php:471 msgid "Customer Sentiment" msgstr "" #: app/Services/TranslationStrings.php:472 msgid "Customer Support Plugin for WordPress" msgstr "" #: app/Services/TranslationStrings.php:473 msgid "Customer data from" msgstr "" #: app/Services/TranslationStrings.php:474 msgid "Customer portal" msgstr "" #: app/Services/TranslationStrings.php:475 msgid "Customer portal page on the main site" msgstr "" #: app/Services/TranslationStrings.php:477 msgid "Customers deleted successfully" msgstr "" #: app/Services/TranslationStrings.php:478 msgid "Customize the quick prompt options shown in the FluentBot chat panel" msgstr "" #: app/Services/TranslationStrings.php:479 msgid "Customize your support portal preferences" msgstr "" #: app/Services/TranslationStrings.php:480 msgid "DRAFT RESPONSE" msgstr "" #: app/Services/TranslationStrings.php:481 msgid "Daily Activity" msgstr "" #: app/Services/TranslationStrings.php:482 msgid "Daily Response Distribution" msgstr "" #: app/Services/TranslationStrings.php:483 msgid "Daily Team Activity" msgstr "" #: app/Services/TranslationStrings.php:484 msgid "Daily Ticket Creation" msgstr "" #: app/Services/TranslationStrings.php:485 msgid "Danger zone" msgstr "" #: app/Services/TranslationStrings.php:486 msgid "Dark" msgstr "" #: app/Services/TranslationStrings.php:487 #: app/Services/TranslationStrings.php:1602 msgid "Date" msgstr "" #: app/Services/TranslationStrings.php:488 msgid "Days" msgstr "" #: app/Services/TranslationStrings.php:489 msgid "Deactivate" msgstr "" #: app/Services/TranslationStrings.php:490 msgid "Deactivate this license?" msgstr "" #: app/Services/TranslationStrings.php:491 msgid "Default" msgstr "" #: app/Services/TranslationStrings.php:492 msgid "Delete" msgstr "" #. translators: %s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:494 #, php-format msgid "Delete %s" msgstr "" #. translators: %s is the number of selected tickets #: app/Services/TranslationStrings.php:496 #, php-format msgid "Delete %s ticket?" msgstr "" #. translators: %s is the number of selected tickets #: app/Services/TranslationStrings.php:498 #, php-format msgid "Delete %s tickets?" msgstr "" #: app/Services/TranslationStrings.php:499 msgid "Delete Action" msgstr "" #: app/Services/TranslationStrings.php:500 msgid "Delete Agent Group" msgstr "" #: app/Services/TranslationStrings.php:501 msgid "Delete Imported Tickets" msgstr "" #: app/Services/TranslationStrings.php:502 msgid "Delete Response" msgstr "" #: app/Services/TranslationStrings.php:504 msgid "Delete custom field" msgstr "" #: app/Services/TranslationStrings.php:505 msgid "Delete row" msgstr "" #: app/Services/TranslationStrings.php:506 msgid "Delete tickets" msgstr "" #. translators: %s is the name of the bulk action being applied #: app/Services/TranslationStrings.php:508 msgid "Deleting tickets" msgstr "" #: app/Services/TranslationStrings.php:509 msgid "Deleting..." msgstr "" #: app/Services/TranslationStrings.php:510 #: app/Services/TranslationStrings.php:1603 msgid "Descending" msgstr "" #: app/Services/TranslationStrings.php:511 msgid "Describe this log entry" msgstr "" #: app/Services/TranslationStrings.php:512 msgid "Description" msgstr "" #: app/Services/TranslationStrings.php:513 msgid "Direct paste is not enabled for this editor." msgstr "" #: app/Services/TranslationStrings.php:514 msgid "Disable Activity Logs" msgstr "" #: app/Services/TranslationStrings.php:515 msgid "Disabled" msgstr "" #: app/Services/TranslationStrings.php:516 msgid "Discard" msgstr "" #: app/Services/TranslationStrings.php:517 msgid "Discard Cc" msgstr "" #: app/Services/TranslationStrings.php:518 msgid "Disconnect" msgstr "" #: app/Services/TranslationStrings.php:519 msgid "Disliked" msgstr "" #: app/Services/TranslationStrings.php:521 msgid "Display Settings" msgstr "" #: app/Services/TranslationStrings.php:522 msgid "Displayed time zone" msgstr "" #: app/Services/TranslationStrings.php:523 msgid "Do you want to delete all imported tickets and their data?" msgstr "" #: app/Services/TranslationStrings.php:524 msgid "Don't have a license key?" msgstr "" #: app/Services/TranslationStrings.php:525 msgid "Done" msgstr "" #: app/Services/TranslationStrings.php:526 msgid "Download the connector plugin (.zip)" msgstr "" #: app/Services/TranslationStrings.php:527 msgid "Draft" msgstr "" #: app/Services/TranslationStrings.php:528 msgid "Draft Response" msgstr "" #. translators: %s is the date and time the draft was created #: app/Services/TranslationStrings.php:530 #, php-format msgid "Draft created at %s" msgstr "" #: app/Services/TranslationStrings.php:531 msgid "Draft response discarded successfully" msgstr "" #. translators: %s is the date and time the draft was last updated #: app/Services/TranslationStrings.php:533 #, php-format msgid "Draft updated at %s" msgstr "" #: app/Services/TranslationStrings.php:534 msgid "Drag and Drop Action" msgstr "" #: app/Services/TranslationStrings.php:535 msgid "Duplicate" msgstr "" #: app/Services/TranslationStrings.php:536 msgid "Edit" msgstr "" #: app/Services/TranslationStrings.php:537 msgid "Edit Group" msgstr "" #: app/Services/TranslationStrings.php:538 msgid "Edit Product" msgstr "" #: app/Services/TranslationStrings.php:539 msgid "Edit Reply" msgstr "" #: app/Services/TranslationStrings.php:540 msgid "Edit Response" msgstr "" #: app/Services/TranslationStrings.php:541 msgid "Edit Staff" msgstr "" #: app/Services/TranslationStrings.php:542 msgid "Edit Tag" msgstr "" #: app/Services/TranslationStrings.php:545 msgid "Email Body" msgstr "" #: app/Services/TranslationStrings.php:546 msgid "Email Footer For Customers" msgstr "" #: app/Services/TranslationStrings.php:547 msgid "Email Piping" msgstr "" #: app/Services/TranslationStrings.php:548 msgid "Email Settings" msgstr "" #: app/Services/TranslationStrings.php:549 msgid "Email Subject" msgstr "" #: app/Services/TranslationStrings.php:550 msgid "Email address for bi-monthly newsletter" msgstr "" #: app/Services/TranslationStrings.php:551 msgid "Your email provider may send a confirmation email for the forwarding setup. It arrives here as a new ticket, so check your latest tickets for the confirmation code." msgstr "" #: app/Services/TranslationStrings.php:552 msgid "Connect your email address to the Fluent Support email parser so that emails and email replies from your customers are synced with your tickets." msgstr "" #: app/Services/TranslationStrings.php:553 msgid "Enable AI" msgstr "" #: app/Services/TranslationStrings.php:554 msgid "Enable Auto Closing Inactive Tickets" msgstr "" #: app/Services/TranslationStrings.php:555 msgid "Enable Conditional Logics" msgstr "" #: app/Services/TranslationStrings.php:556 msgid "Enable MCP for AI Agents" msgstr "" #: app/Services/TranslationStrings.php:557 msgid "Enable Mention Notification" msgstr "" #: app/Services/TranslationStrings.php:558 msgid "Enable general bot" msgstr "" #: app/Services/TranslationStrings.php:559 msgid "Enable reCAPTCHA" msgstr "" #: app/Services/TranslationStrings.php:560 msgid "Enable reCAPTCHA for enhanced security" msgstr "" #: app/Services/TranslationStrings.php:561 msgid "Enable signature for this agent" msgstr "" #: app/Services/TranslationStrings.php:562 msgid "Enabled" msgstr "" #: app/Services/TranslationStrings.php:563 msgid "End" msgstr "" #: app/Services/TranslationStrings.php:564 msgid "End date" msgstr "" #: app/Services/TranslationStrings.php:565 msgid "Ending soon" msgstr "" #: app/Services/TranslationStrings.php:566 msgid "Endpoint URL" msgstr "" #: app/Services/TranslationStrings.php:567 msgid "Endpoint URL copied" msgstr "" #: app/Services/TranslationStrings.php:568 msgid "Enhance Responses with AI" msgstr "" #: app/Services/TranslationStrings.php:569 msgid "Enter Bot ID (Required)" msgstr "" #: app/Services/TranslationStrings.php:570 msgid "Enter General Bot ID (Required)" msgstr "" #: app/Services/TranslationStrings.php:571 msgid "Enter a new key to replace the saved one" msgstr "" #: app/Services/TranslationStrings.php:572 msgid "Enter workflow title to search" msgstr "" #: app/Services/TranslationStrings.php:573 msgid "Enter your API key" msgstr "" #: app/Services/TranslationStrings.php:574 msgid "Enter your API key. It will be stored securely." msgstr "" #: app/Services/TranslationStrings.php:575 msgid "Enter your prompt here..." msgstr "" #: app/Services/TranslationStrings.php:576 msgid "Enter your query to create a support request." msgstr "" #: app/Services/TranslationStrings.php:577 msgid "Enter your reCAPTCHA secret key" msgstr "" #: app/Services/TranslationStrings.php:578 msgid "Enter your reCAPTCHA site key" msgstr "" #: app/Services/TranslationStrings.php:579 msgid "Equal" msgstr "" #: app/Services/TranslationStrings.php:580 msgid "Error" msgstr "" #: app/Services/TranslationStrings.php:581 msgid "Escalate" msgstr "" #. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button #: app/Services/TranslationStrings.php:583 msgid "Escalate ticket" msgstr "" #: app/Services/TranslationStrings.php:584 msgid "Escalated" msgstr "" #: app/Services/TranslationStrings.php:585 msgid "Escalation incomplete" msgstr "" #: app/Services/TranslationStrings.php:586 msgid "Ex: +123456789" msgstr "" #: app/Services/TranslationStrings.php:587 msgid "Example" msgstr "" #: app/Services/TranslationStrings.php:588 msgid "Expand Sidebar" msgstr "" #: app/Services/TranslationStrings.php:589 msgid "Expired" msgstr "" #: app/Services/TranslationStrings.php:590 msgid "Expires" msgstr "" #: app/Services/TranslationStrings.php:591 msgid "Export" msgstr "" #: app/Services/TranslationStrings.php:592 msgid "Export Agents Summary" msgstr "" #: app/Services/TranslationStrings.php:593 #: app/Services/TranslationStrings.php:1604 msgid "Failed" msgstr "" #: app/Services/TranslationStrings.php:594 msgid "Failed to copy link" msgstr "" #: app/Services/TranslationStrings.php:595 msgid "Failed to copy shortcode" msgstr "" #: app/Services/TranslationStrings.php:596 msgid "Failed to generate response. Please try again." msgstr "" #: app/Services/TranslationStrings.php:597 msgid "Failed to load chat history. Please try again." msgstr "" #: app/Services/TranslationStrings.php:598 msgid "Failed to load older messages. Please try again." msgstr "" #: app/Services/TranslationStrings.php:599 msgid "Failed to load past conversations." msgstr "" #: app/Services/TranslationStrings.php:600 msgid "Failed to open that conversation." msgstr "" #: app/Services/TranslationStrings.php:601 msgid "Failed to remove feedback. Please try again." msgstr "" #: app/Services/TranslationStrings.php:602 msgid "Failed to save chat session. Your messages may not persist on reload." msgstr "" #: app/Services/TranslationStrings.php:603 msgid "Failed to save feedback. Please try again." msgstr "" #: app/Services/TranslationStrings.php:604 msgid "Fallback Agent" msgstr "" #: app/Services/TranslationStrings.php:605 msgid "Fallback Business" msgstr "" #: app/Services/TranslationStrings.php:606 msgid "Field" msgstr "" #: app/Services/TranslationStrings.php:607 msgid "Field Key" msgstr "" #: app/Services/TranslationStrings.php:608 msgid "Field Placeholder" msgstr "" #: app/Services/TranslationStrings.php:609 msgid "Field Type" msgstr "" #: app/Services/TranslationStrings.php:610 msgid "Field Value Options" msgstr "" #: app/Services/TranslationStrings.php:611 msgid "Fields order updated successfully" msgstr "" #: app/Services/TranslationStrings.php:612 msgid "File Storage Settings" msgstr "" #: app/Services/TranslationStrings.php:613 msgid "File failed to upload" msgstr "" #: app/Services/TranslationStrings.php:614 msgid "Fillable Fields" msgstr "" #: app/Services/TranslationStrings.php:615 msgid "Filter" msgstr "" #: app/Services/TranslationStrings.php:616 msgid "Filter by ticket title" msgstr "" #: app/Services/TranslationStrings.php:617 msgid "Filter ticket" msgstr "" #: app/Services/TranslationStrings.php:618 msgid "Filtered Tickets" msgstr "" #: app/Services/TranslationStrings.php:619 msgid "Finish" msgstr "" #: app/Services/TranslationStrings.php:622 msgid "First response" msgstr "" #: app/Services/TranslationStrings.php:623 msgid "Fluent Support ships AI agent tools, but they only become available once FluentHub is installed and active." msgstr "" #: app/Services/TranslationStrings.php:624 msgid "Available times are based on a sample of this event type's upcoming availability. You can adjust the times offered below." msgstr "" #: app/Services/TranslationStrings.php:625 msgid "FluentBot Integration" msgstr "" #: app/Services/TranslationStrings.php:626 msgid "FluentBot assistant panel" msgstr "" #: app/Services/TranslationStrings.php:627 msgid "No bot is mapped to this ticket's product. Pick a configured product from the dropdown above, or add a bot for this product in FluentBot settings." msgstr "" #: app/Services/TranslationStrings.php:628 msgid "Switching products changes the knowledge base used for responses. What would you like to do with the current conversation?" msgstr "" #: app/Services/TranslationStrings.php:630 msgid "Freshdesk Domain" msgstr "" #: app/Services/TranslationStrings.php:631 msgid "Fri" msgstr "" #: app/Services/TranslationStrings.php:632 msgid "From" msgstr "" #: app/Services/TranslationStrings.php:633 msgid "From Email Address" msgstr "" #: app/Services/TranslationStrings.php:634 msgid "From Name" msgstr "" #: app/Services/TranslationStrings.php:635 msgid "General Bot" msgstr "" #: app/Services/TranslationStrings.php:636 msgid "Generate Responses with AI" msgstr "" #: app/Services/TranslationStrings.php:637 msgid "Generate Responses with FluentBot" msgstr "" #: app/Services/TranslationStrings.php:638 msgid "Generate a new key" msgstr "" #: app/Services/TranslationStrings.php:639 msgid "Generate connection key" msgstr "" #: app/Services/TranslationStrings.php:640 msgid "Generating" msgstr "" #. translators: %s is the label of the Get Authorized button #: app/Services/TranslationStrings.php:642 msgid "Get Authorized" msgstr "" #: app/Services/TranslationStrings.php:643 msgid "Get FluentHub" msgstr "" #: app/Services/TranslationStrings.php:644 msgid "Get Piping Email Details" msgstr "" #: app/Services/TranslationStrings.php:645 msgid "Get Support" msgstr "" #: app/Services/TranslationStrings.php:646 msgid "Global Email Settings" msgstr "" #: app/Services/TranslationStrings.php:648 msgid "Go Back" msgstr "" #: app/Services/TranslationStrings.php:649 msgid "Go back to" msgstr "" #: app/Services/TranslationStrings.php:650 msgid "Go to Dashboard" msgstr "" #: app/Services/TranslationStrings.php:651 msgid "Good Job" msgstr "" #: app/Services/TranslationStrings.php:652 msgid "Good afternoon" msgstr "" #: app/Services/TranslationStrings.php:653 msgid "Good evening" msgstr "" #: app/Services/TranslationStrings.php:654 msgid "Good morning" msgstr "" #: app/Services/TranslationStrings.php:655 msgid "Grace Period" msgstr "" #: app/Services/TranslationStrings.php:656 msgid "Great!" msgstr "" #: app/Services/TranslationStrings.php:657 msgid "Greater Than" msgstr "" #: app/Services/TranslationStrings.php:658 msgid "Greeting Message" msgstr "" #: app/Services/TranslationStrings.php:659 msgid "Grid View" msgstr "" #: app/Services/TranslationStrings.php:660 msgid "Group" msgstr "" #: app/Services/TranslationStrings.php:661 msgid "Group Description" msgstr "" #: app/Services/TranslationStrings.php:662 msgid "Group Title" msgstr "" #: app/Services/TranslationStrings.php:663 msgid "Groups" msgstr "" #: app/Services/TranslationStrings.php:664 msgid "HOURLY RESPONSE DISTRIBUTION" msgstr "" #: app/Services/TranslationStrings.php:665 msgid "HOURLY TICKET DISTRIBUTION" msgstr "" #: app/Services/TranslationStrings.php:666 msgid "Have a new license key?" msgstr "" #: app/Services/TranslationStrings.php:667 msgid "Help us to make FluentSupport better" msgstr "" #: app/Services/TranslationStrings.php:668 msgid "Add this URL as the Redirection URL of your Help Scout app. Help Scout needs it to authorize the app before the import can start:" msgstr "" #: app/Services/TranslationStrings.php:669 msgid "Helpful" msgstr "" #: app/Services/TranslationStrings.php:670 msgid "Here Are A Few Tickets You May Want To Take A Look At" msgstr "" #: app/Services/TranslationStrings.php:671 msgid "Hide Badge in Tickets" msgstr "" #: app/Services/TranslationStrings.php:672 msgid "Hide Bulk Action" msgstr "" #: app/Services/TranslationStrings.php:673 msgid "Higher = more varied answers. Saved in this browser." msgstr "" #: app/Services/TranslationStrings.php:674 msgid "Hourly Activity" msgstr "" #: app/Services/TranslationStrings.php:675 msgid "Hourly Response Distribution" msgstr "" #: app/Services/TranslationStrings.php:676 msgid "Hourly Team Activity" msgstr "" #: app/Services/TranslationStrings.php:677 msgid "Hourly Ticket Creation" msgstr "" #: app/Services/TranslationStrings.php:678 msgid "Hours" msgstr "" #: app/Services/TranslationStrings.php:679 msgid "I agree with the Fluent Support email parsing" msgstr "" #: app/Services/TranslationStrings.php:680 msgid "I have done it" msgstr "" #: app/Services/TranslationStrings.php:681 msgid "ID" msgstr "" #: app/Services/TranslationStrings.php:682 msgid "If you don't select any agents, the report shows all agents. Otherwise, it shows only the selected agents." msgstr "" #: app/Services/TranslationStrings.php:683 msgid "If you don't select any column, by default system will take all." msgstr "" #: app/Services/TranslationStrings.php:684 msgid "If you want to connect with your own email parser please use this following URL to send payload data" msgstr "" #: app/Services/TranslationStrings.php:685 msgid "Image successfully uploaded." msgstr "" #: app/Services/TranslationStrings.php:686 msgid "Import Tickets" msgstr "" #: app/Services/TranslationStrings.php:687 msgid "Import from other Support Tickets Plugins" msgstr "" #: app/Services/TranslationStrings.php:688 msgid "Importing..." msgstr "" #: app/Services/TranslationStrings.php:689 msgid "Inbox" msgstr "" #: app/Services/TranslationStrings.php:690 msgid "Inbox Color" msgstr "" #: app/Services/TranslationStrings.php:691 msgid "Inbox Name" msgstr "" #: app/Services/TranslationStrings.php:692 msgid "Inbox Settings" msgstr "" #: app/Services/TranslationStrings.php:693 msgid "Inbox name" msgstr "" #: app/Services/TranslationStrings.php:694 msgid "Include archived tickets" msgstr "" #: app/Services/TranslationStrings.php:695 msgid "Includes In" msgstr "" #: app/Services/TranslationStrings.php:697 msgid "Incoming Webhook URL" msgstr "" #: app/Services/TranslationStrings.php:698 msgid "Initiated by agent" msgstr "" #: app/Services/TranslationStrings.php:699 msgid "Insert" msgstr "" #: app/Services/TranslationStrings.php:700 msgid "Insert Booking Link" msgstr "" #: app/Services/TranslationStrings.php:701 msgid "Insert Content" msgstr "" #: app/Services/TranslationStrings.php:702 msgid "Insert to editor" msgstr "" #: app/Services/TranslationStrings.php:703 msgid "Insert with Times" msgstr "" #: app/Services/TranslationStrings.php:704 msgid "Install Fluent Forms Plugin for custom Ticket Forms." msgstr "" #: app/Services/TranslationStrings.php:705 msgid "Install FluentHub" msgstr "" #: app/Services/TranslationStrings.php:708 msgid "Internal Note" msgstr "" #: app/Services/TranslationStrings.php:709 msgid "Internal Notifications" msgstr "" #. translators: %s is the internal ticket ID number #: app/Services/TranslationStrings.php:711 #, php-format msgid "Internal Ticket ID: #%s" msgstr "" #: app/Services/TranslationStrings.php:712 msgid "Internal note" msgstr "" #: app/Services/TranslationStrings.php:713 msgid "Invalid" msgstr "" #: app/Services/TranslationStrings.php:714 msgid "Invalid image" msgstr "" #: app/Services/TranslationStrings.php:715 msgid "Is after" msgstr "" #: app/Services/TranslationStrings.php:716 msgid "Is before" msgstr "" #: app/Services/TranslationStrings.php:717 msgid "Is between" msgstr "" #: app/Services/TranslationStrings.php:718 msgid "Join Meeting" msgstr "" #: app/Services/TranslationStrings.php:719 msgid "Keep Messages" msgstr "" #: app/Services/TranslationStrings.php:720 msgid "Label" msgstr "" #: app/Services/TranslationStrings.php:721 msgid "Last 1 Year" msgstr "" #: app/Services/TranslationStrings.php:722 msgid "Last 2 Weeks" msgstr "" #: app/Services/TranslationStrings.php:723 msgid "Last 3 Months" msgstr "" #: app/Services/TranslationStrings.php:724 msgid "Last 30 days" msgstr "" #: app/Services/TranslationStrings.php:725 msgid "Last 6 Months" msgstr "" #: app/Services/TranslationStrings.php:726 msgid "Last 7 Days" msgstr "" #: app/Services/TranslationStrings.php:727 msgid "Last 7 days" msgstr "" #: app/Services/TranslationStrings.php:728 msgid "Last 90 days" msgstr "" #: app/Services/TranslationStrings.php:729 msgid "Last Activity" msgstr "" #: app/Services/TranslationStrings.php:730 msgid "Last Agent Response" msgstr "" #: app/Services/TranslationStrings.php:731 msgid "Last Customer Response" msgstr "" #: app/Services/TranslationStrings.php:732 msgid "Last Month" msgstr "" #: app/Services/TranslationStrings.php:734 msgid "Last Run" msgstr "" #: app/Services/TranslationStrings.php:735 msgid "Last Week" msgstr "" #: app/Services/TranslationStrings.php:736 msgid "Last call to main site" msgstr "" #. translators: %s is how long ago the license was last checked, e.g. "5 minutes ago" #: app/Services/TranslationStrings.php:738 #, php-format msgid "Last checked: %s" msgstr "" #: app/Services/TranslationStrings.php:740 msgid "Last request from main site" msgstr "" #: app/Services/TranslationStrings.php:741 msgid "Layout Type" msgstr "" #: app/Services/TranslationStrings.php:742 msgid "Learn More" msgstr "" #: app/Services/TranslationStrings.php:743 msgid "Leave" msgstr "" #: app/Services/TranslationStrings.php:744 msgid "Less" msgstr "" #: app/Services/TranslationStrings.php:745 msgid "Less than" msgstr "" #: app/Services/TranslationStrings.php:746 msgid "Let AI draft ticket responses for you." msgstr "" #: app/Services/TranslationStrings.php:747 msgid "Let FluentBot draft ticket responses from your knowledge base." msgstr "" #: app/Services/TranslationStrings.php:748 msgid "License Key" msgstr "" #: app/Services/TranslationStrings.php:750 msgid "License key" msgstr "" #: app/Services/TranslationStrings.php:751 msgid "You are in a grace period, so everything keeps working for now. Updates and support end soon. Renew your license to keep them." msgstr "" #: app/Services/TranslationStrings.php:752 msgid "Licensed To" msgstr "" #: app/Services/TranslationStrings.php:753 msgid "Lifetime" msgstr "" #: app/Services/TranslationStrings.php:754 msgid "Light" msgstr "" #: app/Services/TranslationStrings.php:755 msgid "Liked" msgstr "" #: app/Services/TranslationStrings.php:757 msgid "Limit reached" msgstr "" #: app/Services/TranslationStrings.php:758 msgid "Live" msgstr "" #: app/Services/TranslationStrings.php:759 msgid "Load More" msgstr "" #: app/Services/TranslationStrings.php:760 msgid "Load older messages" msgstr "" #: app/Services/TranslationStrings.php:761 msgid "Loading available dates..." msgstr "" #: app/Services/TranslationStrings.php:762 msgid "Loading snapshots…" msgstr "" #: app/Services/TranslationStrings.php:763 msgid "Loading..." msgstr "" #: app/Services/TranslationStrings.php:764 msgid "Local / self-signed site (disable TLS verification)" msgstr "" #: app/Services/TranslationStrings.php:765 msgid "Logged at:" msgstr "" #: app/Services/TranslationStrings.php:766 msgid "Login Form" msgstr "" #: app/Services/TranslationStrings.php:767 msgid "Looks like your license has expired." msgstr "" #: app/Services/TranslationStrings.php:769 msgid "MailBox" msgstr "" #: app/Services/TranslationStrings.php:770 msgid "Mailbox" msgstr "" #. translators: %s is the mailbox name #: app/Services/TranslationStrings.php:772 #, php-format msgid "Mailbox: %s" msgstr "" #: app/Services/TranslationStrings.php:773 msgid "Main site" msgstr "" #: app/Services/TranslationStrings.php:774 msgid "Manage" msgstr "" #: app/Services/TranslationStrings.php:775 msgid "Manage Application Passwords" msgstr "" #: app/Services/TranslationStrings.php:776 msgid "Manage Subscription" msgstr "" #: app/Services/TranslationStrings.php:777 msgid "Manual" msgstr "" #: app/Services/TranslationStrings.php:778 msgid "Manual Trigger" msgstr "" #: app/Services/TranslationStrings.php:779 msgid "When a customer writes in with a specific question, you run this workflow to send a reply, add a tag and assign the ticket to someone on your team." msgstr "" #: app/Services/TranslationStrings.php:780 msgid "A manual workflow does nothing until you run it. When you apply a manual workflow to a ticket, Fluent Support performs all of its actions." msgstr "" #: app/Services/TranslationStrings.php:781 msgid "Mark all as read" msgstr "" #: app/Services/TranslationStrings.php:782 msgid "Mark read" msgstr "" #: app/Services/TranslationStrings.php:783 msgid "Match Value" msgstr "" #: app/Services/TranslationStrings.php:784 msgid "Match all conditions" msgstr "" #: app/Services/TranslationStrings.php:785 msgid "Match any conditions" msgstr "" #. translators: %s is the longest time a ticket has been waiting, e.g. 2 days #: app/Services/TranslationStrings.php:788 #, php-format msgid "Max Waiting: %s" msgstr "" #: app/Services/TranslationStrings.php:789 msgid "Max-time: --" msgstr "" #: app/Services/TranslationStrings.php:790 msgid "MCP (Model Context Protocol) lets compatible AI clients like Claude Desktop, OpenAI Codex, and Cursor read and write your support data with your authorization. Enable the toggle above to connect an AI client to Fluent Support." msgstr "" #: app/Services/TranslationStrings.php:791 msgid "When enabled, Fluent Support exposes its tools through the WordPress Abilities API so AI agents can read and update support tickets with your authorization." msgstr "" #: app/Services/TranslationStrings.php:793 msgid "Meeting Type" msgstr "" #: app/Services/TranslationStrings.php:794 msgid "Members" msgstr "" #: app/Services/TranslationStrings.php:795 msgid "Merge" msgstr "" #: app/Services/TranslationStrings.php:796 msgid "Merge Ticket" msgstr "" #: app/Services/TranslationStrings.php:798 msgid "Message" msgstr "" #. translators: %s is the name of the help desk to import from, e.g. Zendesk #: app/Services/TranslationStrings.php:800 #, php-format msgid "Migrate tickets from %s in one click." msgstr "" #: app/Services/TranslationStrings.php:801 msgid "Migrating..." msgstr "" #: app/Services/TranslationStrings.php:802 msgid "Minutes" msgstr "" #: app/Services/TranslationStrings.php:803 msgid "Missing required fields." msgstr "" #: app/Services/TranslationStrings.php:804 msgid "Model" msgstr "" #: app/Services/TranslationStrings.php:805 msgid "Mon" msgstr "" #: app/Services/TranslationStrings.php:806 msgid "Mood" msgstr "" #: app/Services/TranslationStrings.php:808 msgid "More Action" msgstr "" #: app/Services/TranslationStrings.php:809 msgid "More Actions" msgstr "" #: app/Services/TranslationStrings.php:810 msgid "More actions" msgstr "" #: app/Services/TranslationStrings.php:811 msgid "Move" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name #: app/Services/TranslationStrings.php:813 #, php-format msgid "Move %1$s to %2$s" msgstr "" #: app/Services/TranslationStrings.php:814 msgid "Move Tickets" msgstr "" #: app/Services/TranslationStrings.php:815 msgid "Move agents to" msgstr "" #: app/Services/TranslationStrings.php:816 msgid "Move all tickets to new Business Box" msgstr "" #: app/Services/TranslationStrings.php:817 msgid "My Performance" msgstr "" #: app/Services/TranslationStrings.php:818 msgid "My Statistics" msgstr "" #: app/Services/TranslationStrings.php:819 msgid "My Tickets" msgstr "" #: app/Services/TranslationStrings.php:820 msgid "Name" msgstr "" #: app/Services/TranslationStrings.php:821 msgid "Name:" msgstr "" #: app/Services/TranslationStrings.php:822 msgid "Need Help?" msgstr "" #: app/Services/TranslationStrings.php:823 msgid "Need attention" msgstr "" #: app/Services/TranslationStrings.php:824 msgid "Needs Attention" msgstr "" #: app/Services/TranslationStrings.php:825 msgid "Needs attention first" msgstr "" #: app/Services/TranslationStrings.php:826 msgid "Never" msgstr "" #: app/Services/TranslationStrings.php:827 msgid "New Option" msgstr "" #: app/Services/TranslationStrings.php:829 msgid "New conversation" msgstr "" #: app/Services/TranslationStrings.php:830 msgid "New replies loaded. Your reply is still in the editor." msgstr "" #: app/Services/TranslationStrings.php:831 msgid "New reply on this ticket" msgstr "" #: app/Services/TranslationStrings.php:832 msgid "Next" msgstr "" #: app/Services/TranslationStrings.php:833 msgid "Next 14 days" msgstr "" #: app/Services/TranslationStrings.php:834 msgid "Next 3 days" msgstr "" #: app/Services/TranslationStrings.php:835 msgid "Next Meeting" msgstr "" #: app/Services/TranslationStrings.php:836 msgid "Next Step" msgstr "" #: app/Services/TranslationStrings.php:837 msgid "Next week" msgstr "" #: app/Services/TranslationStrings.php:838 msgid "No" msgstr "" #: app/Services/TranslationStrings.php:839 msgid "No Agent Groups Found" msgstr "" #: app/Services/TranslationStrings.php:840 msgid "No Data" msgstr "" #: app/Services/TranslationStrings.php:841 msgid "No Data Found" msgstr "" #: app/Services/TranslationStrings.php:842 msgid "No FluentBot configured" msgstr "" #: app/Services/TranslationStrings.php:843 msgid "No Products Found" msgstr "" #: app/Services/TranslationStrings.php:844 msgid "No Results Found" msgstr "" #: app/Services/TranslationStrings.php:845 msgid "No Support Staff Found" msgstr "" #: app/Services/TranslationStrings.php:846 msgid "No Tags Found" msgstr "" #: app/Services/TranslationStrings.php:847 msgid "No Teams" msgstr "" #: app/Services/TranslationStrings.php:848 msgid "No Thanks" msgstr "" #: app/Services/TranslationStrings.php:849 msgid "No additional data found" msgstr "" #: app/Services/TranslationStrings.php:850 msgid "No agent found, Please select or make sure you have agents to export" msgstr "" #: app/Services/TranslationStrings.php:851 msgid "No agent performance data available" msgstr "" #: app/Services/TranslationStrings.php:852 msgid "No agents found" msgstr "" #: app/Services/TranslationStrings.php:853 msgid "No audit for this range yet" msgstr "" #: app/Services/TranslationStrings.php:854 msgid "No available tags found" msgstr "" #: app/Services/TranslationStrings.php:855 msgid "No available times found for the selected dates." msgstr "" #: app/Services/TranslationStrings.php:856 msgid "No available times found for this range." msgstr "" #: app/Services/TranslationStrings.php:857 msgid "No bot for this product" msgstr "" #: app/Services/TranslationStrings.php:858 msgid "No customers selected for deletion." msgstr "" #: app/Services/TranslationStrings.php:859 msgid "No logging yet!" msgstr "" #: app/Services/TranslationStrings.php:860 msgid "No past conversations yet." msgstr "" #: app/Services/TranslationStrings.php:861 msgid "No prior replies on this ticket yet, so there is nothing to pick as context" msgstr "" #: app/Services/TranslationStrings.php:862 msgid "No product data available" msgstr "" #: app/Services/TranslationStrings.php:863 msgid "No products found" msgstr "" #: app/Services/TranslationStrings.php:864 msgid "No public FluentBooking event types found. Please enable calendar sharing or publish an event type." msgstr "" #: app/Services/TranslationStrings.php:865 msgid "No saved replies found." msgstr "" #: app/Services/TranslationStrings.php:866 msgid "No snapshots yet." msgstr "" #: app/Services/TranslationStrings.php:867 msgid "No tags yet" msgstr "" #: app/Services/TranslationStrings.php:868 msgid "No ticket replies sent as context" msgstr "" #: app/Services/TranslationStrings.php:869 #: app/Services/TranslationStrings.php:1607 msgid "No tickets found" msgstr "" #: app/Services/TranslationStrings.php:870 msgid "No tickets found for this range." msgstr "" #: app/Services/TranslationStrings.php:871 msgid "No tickets need attention in this range." msgstr "" #: app/Services/TranslationStrings.php:872 msgid "No unread notifications found" msgstr "" #: app/Services/TranslationStrings.php:873 msgid "No workflows selected for deletion." msgstr "" #: app/Services/TranslationStrings.php:874 msgid "None" msgstr "" #: app/Services/TranslationStrings.php:875 msgid "None of the selected tickets have a tag." msgstr "" #: app/Services/TranslationStrings.php:876 msgid "None reported" msgstr "" #: app/Services/TranslationStrings.php:878 msgid "Not Activated" msgstr "" #: app/Services/TranslationStrings.php:879 msgid "Not Contains" msgstr "" #: app/Services/TranslationStrings.php:880 msgid "Not Equal" msgstr "" #: app/Services/TranslationStrings.php:881 msgid "Not Includes In" msgstr "" #: app/Services/TranslationStrings.php:882 msgid "Not Responded Yet" msgstr "" #: app/Services/TranslationStrings.php:883 msgid "Not answered same day" msgstr "" #: app/Services/TranslationStrings.php:884 msgid "Not contains" msgstr "" #: app/Services/TranslationStrings.php:885 msgid "Not editable" msgstr "" #: app/Services/TranslationStrings.php:886 msgid "Not helpful" msgstr "" #: app/Services/TranslationStrings.php:887 msgid "Not recorded" msgstr "" #: app/Services/TranslationStrings.php:888 msgid "Not set yet" msgstr "" #: app/Services/TranslationStrings.php:889 msgid "Not yet" msgstr "" #: app/Services/TranslationStrings.php:890 msgid "Notes" msgstr "" #. translators: %s is the search text #: app/Services/TranslationStrings.php:892 #, php-format msgid "Nothing matches \"%s\"" msgstr "" #: app/Services/TranslationStrings.php:893 msgid "Nothing to choose from yet" msgstr "" #: app/Services/TranslationStrings.php:894 msgid "Nothing to copy" msgstr "" #: app/Services/TranslationStrings.php:896 msgid "Notification Settings" msgstr "" #: app/Services/TranslationStrings.php:897 msgid "Notifications" msgstr "" #: app/Services/TranslationStrings.php:898 msgid "Number of responses" msgstr "" #: app/Services/TranslationStrings.php:899 msgid "Number of tickets" msgstr "" #: app/Services/TranslationStrings.php:900 msgid "OK" msgstr "" #: app/Services/TranslationStrings.php:901 msgid "OR" msgstr "" #: app/Services/TranslationStrings.php:902 msgid "Offer Availability" msgstr "" #. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets #: app/Services/TranslationStrings.php:904 #, php-format msgid "On %1$s of %2$s" msgstr "" #. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets #: app/Services/TranslationStrings.php:906 msgid "On all" msgstr "" #. translators: %s is the mailbox email address #: app/Services/TranslationStrings.php:908 #, php-format msgid "Once you activate auto-forwarding for %s, the status will become active." msgstr "" #: app/Services/TranslationStrings.php:909 msgid "Only FluentBooking available dates can be selected" msgstr "" #: app/Services/TranslationStrings.php:910 msgid "Only a site administrator can connect, disconnect or switch Remote Portal." msgstr "" #: app/Services/TranslationStrings.php:911 msgid "Open FluentBooking" msgstr "" #: app/Services/TranslationStrings.php:912 msgid "Open FluentBot settings" msgstr "" #: app/Services/TranslationStrings.php:913 msgid "Open Ticket" msgstr "" #: app/Services/TranslationStrings.php:914 msgid "Open Ticket in New Tab" msgstr "" #: app/Services/TranslationStrings.php:916 msgid "Open exact booking in FluentBooking" msgstr "" #: app/Services/TranslationStrings.php:917 msgid "Open the reply editor first to insert FluentBot content." msgstr "" #: app/Services/TranslationStrings.php:918 msgid "Operator" msgstr "" #: app/Services/TranslationStrings.php:919 msgid "Option Value" msgstr "" #: app/Services/TranslationStrings.php:920 msgid "Optional: tell us what was wrong..." msgstr "" #: app/Services/TranslationStrings.php:921 msgid "Other" msgstr "" #: app/Services/TranslationStrings.php:922 msgid "Others" msgstr "" #: app/Services/TranslationStrings.php:923 msgid "Overall" msgstr "" #: app/Services/TranslationStrings.php:924 msgid "Overall Activities" msgstr "" #: app/Services/TranslationStrings.php:925 msgid "Overall Ticket Stats" msgstr "" #: app/Services/TranslationStrings.php:926 msgid "Overview" msgstr "" #. translators: %1$s is the current page number, %2$s the total number of pages #: app/Services/TranslationStrings.php:928 #: app/Services/TranslationStrings.php:1611 #, php-format msgid "Page %1$s of %2$s" msgstr "" #: app/Services/TranslationStrings.php:929 msgid "Page ID" msgstr "" #: app/Services/TranslationStrings.php:931 msgid "Password (Leave blank for auto generated)" msgstr "" #: app/Services/TranslationStrings.php:932 msgid "Past Meetings" msgstr "" #: app/Services/TranslationStrings.php:933 msgid "Past conversations" msgstr "" #: app/Services/TranslationStrings.php:934 msgid "Paste the authorization code here once you get it." msgstr "" #: app/Services/TranslationStrings.php:935 msgid "Paste your FluentBot API key (fbt_...)" msgstr "" #: app/Services/TranslationStrings.php:936 msgid "Permissions" msgstr "" #: app/Services/TranslationStrings.php:937 msgid "Personal Reports" msgstr "" #: app/Services/TranslationStrings.php:938 msgid "Pick a configured product from the dropdown before sending." msgstr "" #: app/Services/TranslationStrings.php:939 msgid "Pick a configured product from the dropdown to start chatting" msgstr "" #: app/Services/TranslationStrings.php:940 msgid "Pick a day" msgstr "" #: app/Services/TranslationStrings.php:941 msgid "Placeholder" msgstr "" #: app/Services/TranslationStrings.php:942 msgid "Please Provide label" msgstr "" #: app/Services/TranslationStrings.php:943 msgid "Please add at least one group member." msgstr "" #: app/Services/TranslationStrings.php:944 msgid "Please choose whether to move all tickets or only the selected ones." msgstr "" #: app/Services/TranslationStrings.php:945 msgid "Please configure" msgstr "" #: app/Services/TranslationStrings.php:946 msgid "Please contact our support team for assistance." msgstr "" #: app/Services/TranslationStrings.php:947 msgid "Please contact with" msgstr "" #. translators: %s is the mailbox email address #: app/Services/TranslationStrings.php:949 #, php-format msgid "Please enable auto-forwarding of your emails from %s to the following address." msgstr "" #: app/Services/TranslationStrings.php:950 msgid "Please enter email" msgstr "" #: app/Services/TranslationStrings.php:951 msgid "Please enter your license key." msgstr "" #: app/Services/TranslationStrings.php:952 msgid "Please provide a license key" msgstr "" #: app/Services/TranslationStrings.php:953 msgid "Please provide a valid email address." msgstr "" #: app/Services/TranslationStrings.php:954 msgid "Please provide a valid name or filter criteria." msgstr "" #: app/Services/TranslationStrings.php:955 msgid "Please provide fallback box" msgstr "" #: app/Services/TranslationStrings.php:956 msgid "Please provide valid field option values" msgstr "" #: app/Services/TranslationStrings.php:957 msgid "Please provide your Fluent Support license key." msgstr "" #: app/Services/TranslationStrings.php:958 msgid "Please select" msgstr "" #. translators: %s is the contact provider, e.g. FluentCRM #: app/Services/TranslationStrings.php:960 #, php-format msgid "Please select a contact (%s)" msgstr "" #: app/Services/TranslationStrings.php:961 msgid "Please select a fallback business box" msgstr "" #: app/Services/TranslationStrings.php:962 msgid "Please select a mailbox" msgstr "" #: app/Services/TranslationStrings.php:963 msgid "Please select an agent to assign" msgstr "" #: app/Services/TranslationStrings.php:964 msgid "Please select an option" msgstr "" #: app/Services/TranslationStrings.php:965 msgid "Please select at least one FluentCRM Tag" msgstr "" #: app/Services/TranslationStrings.php:966 msgid "Please select at least one ticket." msgstr "" #: app/Services/TranslationStrings.php:967 msgid "Please setup your support portal first" msgstr "" #: app/Services/TranslationStrings.php:968 msgid "Please wait for all attachments to finish uploading before creating the ticket." msgstr "" #: app/Services/TranslationStrings.php:969 msgid "Please wait for all attachments to finish uploading before submitting the reply." msgstr "" #: app/Services/TranslationStrings.php:970 msgid "Please wait for the attachment to finish uploading before creating the ticket." msgstr "" #: app/Services/TranslationStrings.php:971 msgid "Please wait for the attachment to finish uploading before submitting the reply." msgstr "" #: app/Services/TranslationStrings.php:972 msgid "Precise (0)" msgstr "" #: app/Services/TranslationStrings.php:973 msgid "Preferred Product" msgstr "" #: app/Services/TranslationStrings.php:974 msgid "Press enter to save" msgstr "" #: app/Services/TranslationStrings.php:975 msgid "Preview" msgstr "" #: app/Services/TranslationStrings.php:976 msgid "Preview help" msgstr "" #: app/Services/TranslationStrings.php:977 msgid "Previous Conversations" msgstr "" #. translators: %s is the number of other tickets from this customer #: app/Services/TranslationStrings.php:979 #, php-format msgid "Previous Conversations (%s)" msgstr "" #: app/Services/TranslationStrings.php:980 msgid "Priority" msgstr "" #: app/Services/TranslationStrings.php:981 msgid "Priority (Customer)" msgstr "" #: app/Services/TranslationStrings.php:983 msgid "Product Breakdown" msgstr "" #: app/Services/TranslationStrings.php:984 msgid "Product Description" msgstr "" #: app/Services/TranslationStrings.php:985 msgid "Product Distribution by Responses" msgstr "" #: app/Services/TranslationStrings.php:986 msgid "Product Distribution by Tickets" msgstr "" #: app/Services/TranslationStrings.php:987 msgid "Product ID" msgstr "" #: app/Services/TranslationStrings.php:988 msgid "Product Insight" msgstr "" #: app/Services/TranslationStrings.php:989 msgid "Product Insights" msgstr "" #: app/Services/TranslationStrings.php:990 msgid "Product Reports" msgstr "" #: app/Services/TranslationStrings.php:991 msgid "Product Statistics" msgstr "" #: app/Services/TranslationStrings.php:992 msgid "Product Summary" msgstr "" #: app/Services/TranslationStrings.php:993 msgid "Product Title" msgstr "" #: app/Services/TranslationStrings.php:994 msgid "Product-Specific Bots" msgstr "" #. translators: %s is the product name #: app/Services/TranslationStrings.php:996 #, php-format msgid "Product: %s" msgstr "" #: app/Services/TranslationStrings.php:998 msgid "Products & Services" msgstr "" #: app/Services/TranslationStrings.php:999 msgid "Products Settings" msgstr "" #: app/Services/TranslationStrings.php:1000 msgid "Prompt" msgstr "" #: app/Services/TranslationStrings.php:1001 msgid "Prompt Options" msgstr "" #: app/Services/TranslationStrings.php:1002 msgid "Prompt description (sent to AI)" msgstr "" #: app/Services/TranslationStrings.php:1003 msgid "Provider" msgstr "" #: app/Services/TranslationStrings.php:1004 msgid "Public Label" msgstr "" #: app/Services/TranslationStrings.php:1005 msgid "Public Ticket ID" msgstr "" #: app/Services/TranslationStrings.php:1006 msgid "Published" msgstr "" #: app/Services/TranslationStrings.php:1007 msgid "Purchase one here" msgstr "" #: app/Services/TranslationStrings.php:1008 msgid "Quick Setup Options" msgstr "" #: app/Services/TranslationStrings.php:1009 msgid "Rare tokens appear often and coherence degrades fast." msgstr "" #: app/Services/TranslationStrings.php:1010 msgid "Re-open" msgstr "" #: app/Services/TranslationStrings.php:1011 msgid "Read Documentation" msgstr "" #: app/Services/TranslationStrings.php:1012 msgid "Read the email piping documentation" msgstr "" #: app/Services/TranslationStrings.php:1013 msgid "Reading sources" msgstr "" #. translators: %1$s is the number of tickets, %2$s the number of replies, %3$s the number of customers to migrate #: app/Services/TranslationStrings.php:1015 #, php-format msgid "Ready to import. Tickets: %1$s, replies: %2$s, customers: %3$s. Tickets that were already migrated are skipped." msgstr "" #: app/Services/TranslationStrings.php:1016 msgid "Sign-in and registration forms are handled by the FluentAuth plugin. The settings below only apply to the ticket creation form." msgstr "" #: app/Services/TranslationStrings.php:1017 msgid "Recommended" msgstr "" #: app/Services/TranslationStrings.php:1018 msgid "Reconnect" msgstr "" #: app/Services/TranslationStrings.php:1019 msgid "Refine ticket responses with AI for clarity and precision." msgstr "" #: app/Services/TranslationStrings.php:1020 #: app/Services/TranslationStrings.php:1616 msgid "Refresh" msgstr "" #: app/Services/TranslationStrings.php:1021 msgid "Regenerate" msgstr "" #: app/Services/TranslationStrings.php:1022 #: app/Services/TranslationStrings.php:1653 msgid "Related Product/Service" msgstr "" #: app/Services/TranslationStrings.php:1024 msgid "Replace APPLICATION PASSWORD with the Application Password you created for that user on this site. The token must be the same on both sites. Then open the Fluent Support Connector on the main site, choose the portal page, and save." msgstr "" #: app/Services/TranslationStrings.php:1025 msgid "Instead of a connection key, you can set the connection in wp-config.php on both sites. Fill in the portal page and the username, then copy each snippet into the right file. The token below is new and works only once both sites have it." msgstr "" #: app/Services/TranslationStrings.php:1026 msgid "A main site is connected, but Remote Portal is switched off, so the main site cannot reach this site. Switch it on to use the connection." msgstr "" #: app/Services/TranslationStrings.php:1027 msgid "The main site is connected through wp-config.php. Change or remove the constants there to change the connection." msgstr "" #: app/Services/TranslationStrings.php:1028 msgid "FLUENT_SUPPORT_PORTAL_BASE_URL is set in wp-config.php, but the connection is incomplete. Also set FLUENT_SUPPORT_REMOTE_API_TOKEN (the same on both sites). If FLUENT_SUPPORT_REMOTE_API_URL is set, it must be on the main site." msgstr "" #: app/Services/TranslationStrings.php:1029 msgid "Any administrator or agent allowed to act for customers (connection set in wp-config.php)" msgstr "" #: app/Services/TranslationStrings.php:1030 msgid "Disconnect the main site? Customer widgets stop. Its portal keeps working while it has the Application Password: revoke that from the user's profile to cut it off." msgstr "" #: app/Services/TranslationStrings.php:1031 msgid "Host your helpdesk on its own site, for example support.example.com, and let customers create and follow tickets on your main website. Install the Fluent Support Connector on the main site, then connect the two sites here." msgstr "" #: app/Services/TranslationStrings.php:1032 msgid "The key works once and expires 30 minutes after it was generated. This page updates when the main site connects." msgstr "" #: app/Services/TranslationStrings.php:1033 msgid "The Fluent Support Server plugin is still active. Deactivate it: Remote Portal now replaces it." msgstr "" #: app/Services/TranslationStrings.php:1034 msgid "Application Passwords are not available on this site. A security plugin may have turned them off, or the site is not served over HTTPS. The main site cannot connect until they are available." msgstr "" #: app/Services/TranslationStrings.php:1035 msgid "This site is not served over HTTPS. Application Passwords and customer data would travel unencrypted." msgstr "" #: app/Services/TranslationStrings.php:1036 msgid "Run your helpdesk on its own site and let customers create and follow tickets on your main website." msgstr "" #: app/Services/TranslationStrings.php:1037 msgid "Create a WordPress user and add it as a support agent with the Sensitive Data, Manage Other Tickets and Manage Settings permissions. To limit what the main site can see, restrict the agent to the mailbox the portal will use. An administrator account also works." msgstr "" #: app/Services/TranslationStrings.php:1038 msgid "On your main site, install and activate the Fluent Support Connector." msgstr "" #: app/Services/TranslationStrings.php:1039 msgid "Edit that user (Users > Profile) and create an Application Password. Copy it: WordPress shows it only once." msgstr "" #: app/Services/TranslationStrings.php:1040 msgid "Generate a connection key below. On the main site, open Settings > FluentSupport Client and paste the key with the username and Application Password." msgstr "" #: app/Services/TranslationStrings.php:1041 msgid "Remote Portal is switched on or off by FLUENT_SUPPORT_REMOTE_PORTAL in wp-config.php." msgstr "" #: app/Services/TranslationStrings.php:1042 msgid "Remove" msgstr "" #. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:1044 #, php-format msgid "Remove %1$s from %2$s" msgstr "" #: app/Services/TranslationStrings.php:1045 msgid "Remove prompt option" msgstr "" #: app/Services/TranslationStrings.php:1046 msgid "Renew License" msgstr "" #: app/Services/TranslationStrings.php:1047 msgid "Renew your license to keep receiving plugin updates, new features and support." msgstr "" #: app/Services/TranslationStrings.php:1048 msgid "Reopen" msgstr "" #. translators: %s is the number of closed tickets to reopen #: app/Services/TranslationStrings.php:1050 #, php-format msgid "Reopen %s ticket" msgstr "" #. translators: %s is the number of closed tickets to reopen #: app/Services/TranslationStrings.php:1052 #, php-format msgid "Reopen %s tickets" msgstr "" #: app/Services/TranslationStrings.php:1053 #: app/Services/TranslationStrings.php:1617 msgid "Reopen This ticket" msgstr "" #: app/Services/TranslationStrings.php:1054 msgid "Replied By Agent" msgstr "" #: app/Services/TranslationStrings.php:1055 msgid "Replied By Customer" msgstr "" #: app/Services/TranslationStrings.php:1056 msgid "Replies" msgstr "" #: app/Services/TranslationStrings.php:1057 #: app/Services/TranslationStrings.php:1618 msgid "Reply" msgstr "" #: app/Services/TranslationStrings.php:1058 msgid "Reply Title" msgstr "" #: app/Services/TranslationStrings.php:1059 msgid "Reply To Selected Tickets" msgstr "" #: app/Services/TranslationStrings.php:1060 msgid "Reply and Close Ticket" msgstr "" #: app/Services/TranslationStrings.php:1061 msgid "Replying agent's name" msgstr "" #: app/Services/TranslationStrings.php:1063 msgid "Request Token" msgstr "" #: app/Services/TranslationStrings.php:1064 msgid "Required" msgstr "" #: app/Services/TranslationStrings.php:1065 msgid "Reset" msgstr "" #: app/Services/TranslationStrings.php:1066 msgid "Reset Filter" msgstr "" #: app/Services/TranslationStrings.php:1067 msgid "Reset Filters" msgstr "" #: app/Services/TranslationStrings.php:1068 msgid "Reset To Default Gravatar" msgstr "" #: app/Services/TranslationStrings.php:1069 msgid "Reset to Defaults" msgstr "" #: app/Services/TranslationStrings.php:1070 msgid "Reset to defaults" msgstr "" #: app/Services/TranslationStrings.php:1071 msgid "Reset to gravatar?" msgstr "" #: app/Services/TranslationStrings.php:1072 msgid "Reset zoom" msgstr "" #: app/Services/TranslationStrings.php:1073 msgid "Resolve Stats" msgstr "" #: app/Services/TranslationStrings.php:1074 msgid "Resolved in" msgstr "" #: app/Services/TranslationStrings.php:1075 msgid "Response Activity" msgstr "" #: app/Services/TranslationStrings.php:1076 msgid "Response Content" msgstr "" #: app/Services/TranslationStrings.php:1077 msgid "Response Count" msgstr "" #: app/Services/TranslationStrings.php:1078 msgid "Response Stats" msgstr "" #: app/Services/TranslationStrings.php:1079 msgid "Response Title" msgstr "" #: app/Services/TranslationStrings.php:1081 msgid "Restrictions" msgstr "" #: app/Services/TranslationStrings.php:1082 msgid "Resume Previous Migration" msgstr "" #: app/Services/TranslationStrings.php:1083 #: app/Services/TranslationStrings.php:1620 msgid "Retry" msgstr "" #: app/Services/TranslationStrings.php:1084 msgid "Review your Workflow" msgstr "" #. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets" #: app/Services/TranslationStrings.php:1086 #, php-format msgid "Run %1$s on %2$s" msgstr "" #: app/Services/TranslationStrings.php:1087 msgid "Run Audit" msgstr "" #: app/Services/TranslationStrings.php:1088 msgid "Run Workflow" msgstr "" #: app/Services/TranslationStrings.php:1089 msgid "Run workflow" msgstr "" #. translators: %s is the workflow name #: app/Services/TranslationStrings.php:1091 #, php-format msgid "Running the \"%s\" workflow will perform the following actions:" msgstr "" #: app/Services/TranslationStrings.php:1092 msgid "Running…" msgstr "" #: app/Services/TranslationStrings.php:1093 msgid "Same prompt gives near-identical answers. Tightest grounding in your documents, but terse and formulaic." msgstr "" #: app/Services/TranslationStrings.php:1094 msgid "Same-Day Response Rate" msgstr "" #: app/Services/TranslationStrings.php:1095 msgid "Sat" msgstr "" #: app/Services/TranslationStrings.php:1096 msgid "Save" msgstr "" #: app/Services/TranslationStrings.php:1097 msgid "Save Configuration" msgstr "" #: app/Services/TranslationStrings.php:1098 msgid "Save Filter" msgstr "" #: app/Services/TranslationStrings.php:1099 msgid "Save Prompt Options" msgstr "" #: app/Services/TranslationStrings.php:1100 msgid "Save Reply" msgstr "" #: app/Services/TranslationStrings.php:1101 msgid "Save Settings" msgstr "" #: app/Services/TranslationStrings.php:1102 msgid "Save search" msgstr "" #: app/Services/TranslationStrings.php:1103 msgid "Saved Draft" msgstr "" #: app/Services/TranslationStrings.php:1104 msgid "Saved Filters" msgstr "" #: app/Services/TranslationStrings.php:1106 msgid "Score" msgstr "" #: app/Services/TranslationStrings.php:1107 msgid "Search" msgstr "" #: app/Services/TranslationStrings.php:1108 msgid "Search Agents" msgstr "" #: app/Services/TranslationStrings.php:1109 msgid "Search Customers..." msgstr "" #: app/Services/TranslationStrings.php:1110 msgid "Search Existing contact or provide email address" msgstr "" #: app/Services/TranslationStrings.php:1111 msgid "Search Name" msgstr "" #: app/Services/TranslationStrings.php:1112 msgid "Search Widget..." msgstr "" #: app/Services/TranslationStrings.php:1113 msgid "Search agent by name or email" msgstr "" #: app/Services/TranslationStrings.php:1114 msgid "Search agents" msgstr "" #: app/Services/TranslationStrings.php:1115 msgid "Search agents..." msgstr "" #: app/Services/TranslationStrings.php:1116 msgid "Search or provide email address" msgstr "" #: app/Services/TranslationStrings.php:1117 msgid "Search replies" msgstr "" #: app/Services/TranslationStrings.php:1118 msgid "Search responses..." msgstr "" #: app/Services/TranslationStrings.php:1119 msgid "Search tags" msgstr "" #: app/Services/TranslationStrings.php:1120 #: app/Services/TranslationStrings.php:1621 msgid "Search..." msgstr "" #: app/Services/TranslationStrings.php:1121 msgid "Searching the knowledge base" msgstr "" #: app/Services/TranslationStrings.php:1122 msgid "Searching the web" msgstr "" #: app/Services/TranslationStrings.php:1123 msgid "Secret Key" msgstr "" #: app/Services/TranslationStrings.php:1124 msgid "Select" msgstr "" #: app/Services/TranslationStrings.php:1125 msgid "Select Action" msgstr "" #: app/Services/TranslationStrings.php:1126 msgid "Select Agent" msgstr "" #: app/Services/TranslationStrings.php:1127 msgid "Select Agents" msgstr "" #: app/Services/TranslationStrings.php:1128 msgid "Select All" msgstr "" #: app/Services/TranslationStrings.php:1129 msgid "Select Board" msgstr "" #: app/Services/TranslationStrings.php:1130 msgid "Select Business Box" msgstr "" #: app/Services/TranslationStrings.php:1132 msgid "Select Client Priority" msgstr "" #: app/Services/TranslationStrings.php:1133 msgid "Select Contact Property" msgstr "" #: app/Services/TranslationStrings.php:1134 msgid "Select Customer" msgstr "" #: app/Services/TranslationStrings.php:1135 msgid "Select Fallback Agent" msgstr "" #: app/Services/TranslationStrings.php:1136 msgid "Select Field" msgstr "" #: app/Services/TranslationStrings.php:1137 msgid "Select Field Type" msgstr "" #: app/Services/TranslationStrings.php:1138 msgid "Select Form Property" msgstr "" #: app/Services/TranslationStrings.php:1139 msgid "Select Integration Event" msgstr "" #: app/Services/TranslationStrings.php:1140 msgid "Select Mailbox" msgstr "" #: app/Services/TranslationStrings.php:1141 msgid "Select Mailboxes" msgstr "" #: app/Services/TranslationStrings.php:1142 msgid "Select Meeting Type" msgstr "" #: app/Services/TranslationStrings.php:1143 msgid "Select Operator" msgstr "" #: app/Services/TranslationStrings.php:1144 msgid "Select Option" msgstr "" #: app/Services/TranslationStrings.php:1146 msgid "Select Product" msgstr "" #: app/Services/TranslationStrings.php:1147 msgid "Select Stage" msgstr "" #: app/Services/TranslationStrings.php:1148 msgid "Select Status" msgstr "" #: app/Services/TranslationStrings.php:1149 msgid "Select Tags" msgstr "" #: app/Services/TranslationStrings.php:1150 msgid "Select Value" msgstr "" #: app/Services/TranslationStrings.php:1152 msgid "Select a customer" msgstr "" #: app/Services/TranslationStrings.php:1153 msgid "Select a fallback group" msgstr "" #: app/Services/TranslationStrings.php:1154 msgid "Select a product" msgstr "" #: app/Services/TranslationStrings.php:1155 msgid "Select agent" msgstr "" #: app/Services/TranslationStrings.php:1156 msgid "Select all" msgstr "" #: app/Services/TranslationStrings.php:1157 msgid "Select an Agent" msgstr "" #: app/Services/TranslationStrings.php:1158 msgid "Select an option:" msgstr "" #: app/Services/TranslationStrings.php:1159 msgid "Select date range" msgstr "" #: app/Services/TranslationStrings.php:1160 msgid "Select products" msgstr "" #: app/Services/TranslationStrings.php:1161 #: app/Services/TranslationStrings.php:1655 msgid "Select related Product/Service" msgstr "" #: app/Services/TranslationStrings.php:1162 msgid "Select the AI service you want to use." msgstr "" #: app/Services/TranslationStrings.php:1163 msgid "Select the tickets you want to move" msgstr "" #: app/Services/TranslationStrings.php:1164 msgid "Select up to 7 dates" msgstr "" #: app/Services/TranslationStrings.php:1165 msgid "Select up to 7 dates to preview availability." msgstr "" #: app/Services/TranslationStrings.php:1166 msgid "Selected item already selected" msgstr "" #: app/Services/TranslationStrings.php:1167 msgid "Selected workflows deleted successfully" msgstr "" #: app/Services/TranslationStrings.php:1168 msgid "Send Attachments" msgstr "" #: app/Services/TranslationStrings.php:1169 msgid "Send anyway" msgstr "" #: app/Services/TranslationStrings.php:1170 msgid "Send as Informational Reply" msgstr "" #: app/Services/TranslationStrings.php:1171 msgid "Send message" msgstr "" #: app/Services/TranslationStrings.php:1172 msgid "Sentiment distribution" msgstr "" #. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical #: app/Services/TranslationStrings.php:1174 #, php-format msgid "Set %1$s to %2$s priority" msgstr "" #: app/Services/TranslationStrings.php:1175 msgid "Set Business Mailbox" msgstr "" #: app/Services/TranslationStrings.php:1176 msgid "Set Estimated Time" msgstr "" #: app/Services/TranslationStrings.php:1177 msgid "Set Estimation" msgstr "" #: app/Services/TranslationStrings.php:1178 msgid "Set Your Trigger & Conditions" msgstr "" #: app/Services/TranslationStrings.php:1179 msgid "Set as Default" msgstr "" #: app/Services/TranslationStrings.php:1180 msgid "Set as Default Group" msgstr "" #. translators: %s: comma separated list of wp-config constant names #: app/Services/TranslationStrings.php:1182 #, php-format msgid "Set in wp-config.php: %s" msgstr "" #: app/Services/TranslationStrings.php:1183 msgid "Sets priority to Critical" msgstr "" #: app/Services/TranslationStrings.php:1185 msgid "Settings could not be found" msgstr "" #: app/Services/TranslationStrings.php:1186 msgid "Settings could not be loaded" msgstr "" #: app/Services/TranslationStrings.php:1187 msgid "Setup products/services for ticket categorization" msgstr "" #: app/Services/TranslationStrings.php:1188 msgid "Share Essentials" msgstr "" #. translators: %s is the shortcode that was copied, e.g. [fluent_support_portal] #: app/Services/TranslationStrings.php:1190 #, php-format msgid "Shortcode copied to clipboard: %s" msgstr "" #: app/Services/TranslationStrings.php:1191 msgid "Show Bulk Action" msgstr "" #: app/Services/TranslationStrings.php:1192 msgid "Show new replies" msgstr "" #: app/Services/TranslationStrings.php:1193 msgid "Signup Form" msgstr "" #: app/Services/TranslationStrings.php:1194 msgid "Site Key" msgstr "" #: app/Services/TranslationStrings.php:1195 msgid "Slack Integration" msgstr "" #: app/Services/TranslationStrings.php:1196 msgid "Slack User ID" msgstr "" #: app/Services/TranslationStrings.php:1197 msgid "Slug" msgstr "" #: app/Services/TranslationStrings.php:1198 msgid "Slug (Optional)" msgstr "" #: app/Services/TranslationStrings.php:1199 msgid "Smart Codes" msgstr "" #: app/Services/TranslationStrings.php:1200 msgid "Snapshot" msgstr "" #: app/Services/TranslationStrings.php:1201 msgid "Some General Prompts" msgstr "" #: app/Services/TranslationStrings.php:1202 msgid "Something went wrong" msgstr "" #: app/Services/TranslationStrings.php:1203 msgid "Sorry about that. Can you tell us what went wrong?" msgstr "" #: app/Services/TranslationStrings.php:1204 msgid "Sorry, settings could not be loaded" msgstr "" #: app/Services/TranslationStrings.php:1205 #: app/Services/TranslationStrings.php:1622 msgid "Sort" msgstr "" #: app/Services/TranslationStrings.php:1206 #: app/Services/TranslationStrings.php:1623 msgid "Sort By" msgstr "" #: app/Services/TranslationStrings.php:1207 msgid "Source" msgstr "" #. translators: %s is where the reply came from, e.g. Email or Web #: app/Services/TranslationStrings.php:1209 #, php-format msgid "Source: %s" msgstr "" #: app/Services/TranslationStrings.php:1210 msgid "Specific Dates" msgstr "" #: app/Services/TranslationStrings.php:1212 msgid "Staff" msgstr "" #: app/Services/TranslationStrings.php:1213 msgid "Start" msgstr "" #: app/Services/TranslationStrings.php:1214 msgid "Start Fresh" msgstr "" #: app/Services/TranslationStrings.php:1215 msgid "Start date" msgstr "" #: app/Services/TranslationStrings.php:1216 msgid "Stats" msgstr "" #. translators: %s is a status label (a ticket status, or Published/Draft for a workflow) #: app/Services/TranslationStrings.php:1219 #, php-format msgid "Status: %s" msgstr "" #: app/Services/TranslationStrings.php:1220 msgid "Stay" msgstr "" #: app/Services/TranslationStrings.php:1221 msgid "Step 1 of 2" msgstr "" #: app/Services/TranslationStrings.php:1222 msgid "Step 2 of 2" msgstr "" #: app/Services/TranslationStrings.php:1223 msgid "Still tightly grounded, with slight wording variation between runs. Reads noticeably less robotic." msgstr "" #: app/Services/TranslationStrings.php:1224 msgid "Strong divergence. Novel phrasings and unusual analogies." msgstr "" #: app/Services/TranslationStrings.php:1225 msgid "Subject" msgstr "" #: app/Services/TranslationStrings.php:1226 msgid "Submit" msgstr "" #: app/Services/TranslationStrings.php:1227 msgid "Submit Log" msgstr "" #: app/Services/TranslationStrings.php:1228 msgid "Subscribe to our Bi-Monthly newsletter" msgstr "" #: app/Services/TranslationStrings.php:1229 msgid "Subscription" msgstr "" #: app/Services/TranslationStrings.php:1230 msgid "Success" msgstr "" #: app/Services/TranslationStrings.php:1231 msgid "Sun" msgstr "" #: app/Services/TranslationStrings.php:1232 msgid "Support Channel" msgstr "" #: app/Services/TranslationStrings.php:1233 msgid "Support Inbox Email" msgstr "" #: app/Services/TranslationStrings.php:1234 msgid "Support Portal Page (For Customers)" msgstr "" #. translators: %s is the number of tickets this customer has #: app/Services/TranslationStrings.php:1237 #, php-format msgid "Support Tickets (%s)" msgstr "" #: app/Services/TranslationStrings.php:1238 msgid "Support agent" msgstr "" #: app/Services/TranslationStrings.php:1239 msgid "Switch Knowledge Base" msgstr "" #: app/Services/TranslationStrings.php:1240 msgid "System" msgstr "" #: app/Services/TranslationStrings.php:1241 msgid "THREAD STARTER" msgstr "" #: app/Services/TranslationStrings.php:1242 msgid "Tag Description" msgstr "" #: app/Services/TranslationStrings.php:1243 msgid "Tag Name" msgstr "" #: app/Services/TranslationStrings.php:1244 msgid "Tag Title" msgstr "" #: app/Services/TranslationStrings.php:1245 msgid "Tags" msgstr "" #: app/Services/TranslationStrings.php:1246 msgid "Task Description" msgstr "" #: app/Services/TranslationStrings.php:1247 msgid "Task Title" msgstr "" #: app/Services/TranslationStrings.php:1248 msgid "Team API key from your FluentBot dashboard (Settings → API Keys). Required to connect." msgstr "" #: app/Services/TranslationStrings.php:1249 msgid "Telegram Chat ID" msgstr "" #: app/Services/TranslationStrings.php:1250 msgid "Telegram Integration" msgstr "" #: app/Services/TranslationStrings.php:1251 msgid "Temperature" msgstr "" #: app/Services/TranslationStrings.php:1252 msgid "Templates" msgstr "" #: app/Services/TranslationStrings.php:1253 msgid "Terms & Condition" msgstr "" #: app/Services/TranslationStrings.php:1254 msgid "Test connection" msgstr "" #: app/Services/TranslationStrings.php:1255 msgid "The connection key expired. Generate a new one." msgstr "" #: app/Services/TranslationStrings.php:1256 msgid "The following settings will be applied to the newly created" msgstr "" #: app/Services/TranslationStrings.php:1257 msgid "The main site is connected." msgstr "" #: app/Services/TranslationStrings.php:1258 msgid "The main site's wp-config.php" msgstr "" #: app/Services/TranslationStrings.php:1259 msgid "The settings could not be loaded." msgstr "" #: app/Services/TranslationStrings.php:1260 msgid "This Month" msgstr "" #: app/Services/TranslationStrings.php:1261 msgid "This Week" msgstr "" #: app/Services/TranslationStrings.php:1262 msgid "This agent's tickets, replies and products will be reassigned to the fallback agent you select below." msgstr "" #: app/Services/TranslationStrings.php:1263 msgid "This bot will handle general queries for all products" msgstr "" #: app/Services/TranslationStrings.php:1264 msgid "This is a" msgstr "" #: app/Services/TranslationStrings.php:1265 msgid "This is an agent only field" msgstr "" #: app/Services/TranslationStrings.php:1266 msgid "This is the first ticket on this page." msgstr "" #: app/Services/TranslationStrings.php:1267 msgid "This is the last ticket on this page." msgstr "" #: app/Services/TranslationStrings.php:1268 msgid "This license has been disabled." msgstr "" #: app/Services/TranslationStrings.php:1269 msgid "This removes the tickets with their replies, notes and attachments. It cannot be undone." msgstr "" #: app/Services/TranslationStrings.php:1270 msgid "This report is coming soon." msgstr "" #: app/Services/TranslationStrings.php:1271 msgid "This site will stop receiving plugin updates until a license is activated again." msgstr "" #: app/Services/TranslationStrings.php:1272 msgid "This site's wp-config.php" msgstr "" #. translators: %1$s is the date the ticket was closed, %2$s the name of the person who closed it #: app/Services/TranslationStrings.php:1274 #: app/Services/TranslationStrings.php:1629 #, php-format msgid "This ticket was closed on %1$s by %2$s." msgstr "" #. translators: %s is the date the ticket was closed #: app/Services/TranslationStrings.php:1276 #: app/Services/TranslationStrings.php:1631 #, php-format msgid "This ticket was closed on %s." msgstr "" #: app/Services/TranslationStrings.php:1277 msgid "This week" msgstr "" #: app/Services/TranslationStrings.php:1278 msgid "This will remove all custom prompt options and restore the original defaults. This action cannot be undone." msgstr "" #: app/Services/TranslationStrings.php:1279 msgid "This workflow will:" msgstr "" #: app/Services/TranslationStrings.php:1280 #: app/Services/TranslationStrings.php:1632 msgid "Thread Follower" msgstr "" #: app/Services/TranslationStrings.php:1281 #: app/Services/TranslationStrings.php:1633 msgid "Thread Starter" msgstr "" #: app/Services/TranslationStrings.php:1282 msgid "Thu" msgstr "" #: app/Services/TranslationStrings.php:1283 msgid "Ticket" msgstr "" #: app/Services/TranslationStrings.php:1285 msgid "Ticket Assigned" msgstr "" #: app/Services/TranslationStrings.php:1287 msgid "Ticket Created" msgstr "" #: app/Services/TranslationStrings.php:1288 msgid "Ticket Creation" msgstr "" #: app/Services/TranslationStrings.php:1289 msgid "Ticket Creation Form" msgstr "" #: app/Services/TranslationStrings.php:1290 msgid "Ticket Creation vs. Agent Replies, by Day" msgstr "" #: app/Services/TranslationStrings.php:1291 msgid "Ticket Creation vs. Agent Replies, by Hour" msgstr "" #: app/Services/TranslationStrings.php:1292 #: app/Services/TranslationStrings.php:1659 msgid "Ticket Details" msgstr "" #: app/Services/TranslationStrings.php:1293 msgid "Ticket Email Settings" msgstr "" #: app/Services/TranslationStrings.php:1294 msgid "Ticket Filters" msgstr "" #: app/Services/TranslationStrings.php:1296 msgid "Ticket Form Settings" msgstr "" #: app/Services/TranslationStrings.php:1298 msgid "Ticket Link(Agent)" msgstr "" #: app/Services/TranslationStrings.php:1299 msgid "Ticket Link(Customer)" msgstr "" #: app/Services/TranslationStrings.php:1300 msgid "Ticket Mailbox" msgstr "" #: app/Services/TranslationStrings.php:1301 msgid "Ticket Migration Settings" msgstr "" #: app/Services/TranslationStrings.php:1302 msgid "Ticket Overview" msgstr "" #: app/Services/TranslationStrings.php:1305 msgid "Ticket Public URL" msgstr "" #: app/Services/TranslationStrings.php:1306 msgid "Ticket Resolve Stats" msgstr "" #: app/Services/TranslationStrings.php:1307 msgid "Ticket Stats" msgstr "" #: app/Services/TranslationStrings.php:1308 msgid "Ticket Submitted" msgstr "" #: app/Services/TranslationStrings.php:1312 msgid "Ticket Volume" msgstr "" #: app/Services/TranslationStrings.php:1313 msgid "Ticket Volume by Product" msgstr "" #: app/Services/TranslationStrings.php:1314 msgid "Ticket content excluded" msgstr "" #: app/Services/TranslationStrings.php:1315 msgid "Ticket content included" msgstr "" #. translators: %s is the date and time the ticket was created #: app/Services/TranslationStrings.php:1317 #, php-format msgid "Ticket created at %s" msgstr "" #: app/Services/TranslationStrings.php:1318 msgid "Ticket has been escalated." msgstr "" #: app/Services/TranslationStrings.php:1320 msgid "Ticket volume by product" msgstr "" #: app/Services/TranslationStrings.php:1321 msgid "Pick a date range and run an audit to get the mood, sentiment score and a one-line summary for every ticket. Tickets that already have a recent audit are skipped automatically." msgstr "" #: app/Services/TranslationStrings.php:1322 msgid "If you use another ticketing plugin such as Awesome Support or Support Candy, you can migrate its tickets from this section." msgstr "" #: app/Services/TranslationStrings.php:1324 msgid "Tickets Awaiting Reply" msgstr "" #: app/Services/TranslationStrings.php:1325 msgid "Tickets Handled" msgstr "" #: app/Services/TranslationStrings.php:1326 msgid "Tickets Waiting Longest" msgstr "" #: app/Services/TranslationStrings.php:1327 msgid "Tickets audited" msgstr "" #: app/Services/TranslationStrings.php:1328 msgid "Tickets closed" msgstr "" #: app/Services/TranslationStrings.php:1329 msgid "Tickets that are already closed are skipped. Customers get the ticket closed email if it is turned on for the inbox." msgstr "" #: app/Services/TranslationStrings.php:1330 msgid "Time" msgstr "" #: app/Services/TranslationStrings.php:1331 msgid "Time Logging" msgstr "" #: app/Services/TranslationStrings.php:1332 msgid "Time Sheet" msgstr "" #. translators: %s is the meeting's time zone #: app/Services/TranslationStrings.php:1334 #, php-format msgid "Timezone: %s" msgstr "" #: app/Services/TranslationStrings.php:1335 msgid "Tip: Fluent Support Pro can install it for you in one click." msgstr "" #: app/Services/TranslationStrings.php:1338 msgid "To" msgstr "" #: app/Services/TranslationStrings.php:1339 msgid "Today" msgstr "" #: app/Services/TranslationStrings.php:1340 msgid "Tokens" msgstr "" #: app/Services/TranslationStrings.php:1341 msgid "Tone of customer" msgstr "" #: app/Services/TranslationStrings.php:1342 msgid "Total" msgstr "" #: app/Services/TranslationStrings.php:1343 msgid "Total Hours" msgstr "" #: app/Services/TranslationStrings.php:1345 msgid "Total Summaries" msgstr "" #: app/Services/TranslationStrings.php:1347 msgid "Trigger" msgstr "" #: app/Services/TranslationStrings.php:1348 msgid "Trigger Type" msgstr "" #: app/Services/TranslationStrings.php:1349 msgid "Try again" msgstr "" #: app/Services/TranslationStrings.php:1350 msgid "Tue" msgstr "" #: app/Services/TranslationStrings.php:1351 msgid "Twilio Integration" msgstr "" #: app/Services/TranslationStrings.php:1352 msgid "Type" msgstr "" #: app/Services/TranslationStrings.php:1353 msgid "Type Compare Value" msgstr "" #: app/Services/TranslationStrings.php:1354 msgid "Un-Assigned" msgstr "" #: app/Services/TranslationStrings.php:1355 msgid "Unanswered" msgstr "" #: app/Services/TranslationStrings.php:1356 msgid "Unanswered Tickets" msgstr "" #: app/Services/TranslationStrings.php:1357 msgid "Unassigned" msgstr "" #: app/Services/TranslationStrings.php:1359 msgid "Uncheck all" msgstr "" #: app/Services/TranslationStrings.php:1360 msgid "Under a minute" msgstr "" #: app/Services/TranslationStrings.php:1361 msgid "Unknown File" msgstr "" #: app/Services/TranslationStrings.php:1362 msgid "Unread Notifications" msgstr "" #: app/Services/TranslationStrings.php:1363 msgid "Unread only" msgstr "" #: app/Services/TranslationStrings.php:1364 msgid "Unsent reply" msgstr "" #: app/Services/TranslationStrings.php:1365 msgid "Update" msgstr "" #: app/Services/TranslationStrings.php:1366 msgid "Update And Approve Response" msgstr "" #: app/Services/TranslationStrings.php:1367 msgid "Update Custom Field" msgstr "" #: app/Services/TranslationStrings.php:1369 msgid "Update Estimation" msgstr "" #: app/Services/TranslationStrings.php:1370 msgid "Update Field" msgstr "" #: app/Services/TranslationStrings.php:1371 msgid "Update Filter" msgstr "" #: app/Services/TranslationStrings.php:1372 msgid "Update Group" msgstr "" #: app/Services/TranslationStrings.php:1373 msgid "Update Product" msgstr "" #: app/Services/TranslationStrings.php:1374 msgid "Update Reply" msgstr "" #: app/Services/TranslationStrings.php:1375 msgid "Update Response" msgstr "" #: app/Services/TranslationStrings.php:1376 msgid "Update Settings" msgstr "" #: app/Services/TranslationStrings.php:1377 msgid "Update Ticket Tag" msgstr "" #: app/Services/TranslationStrings.php:1378 msgid "Update Workflow" msgstr "" #: app/Services/TranslationStrings.php:1379 msgid "Update customer" msgstr "" #: app/Services/TranslationStrings.php:1380 msgid "Updated since audit" msgstr "" #: app/Services/TranslationStrings.php:1381 msgid "Updates & Support" msgstr "" #: app/Services/TranslationStrings.php:1382 msgid "Updating Custom Field Data" msgstr "" #: app/Services/TranslationStrings.php:1383 msgid "Upgrade To Pro" msgstr "" #: app/Services/TranslationStrings.php:1384 msgid "Upgrade to Fluent Support Pro to unlock this report." msgstr "" #: app/Services/TranslationStrings.php:1386 msgid "Upload a Custom Picture" msgstr "" #: app/Services/TranslationStrings.php:1387 msgid "Uploading 1 attachment. Please wait before submitting." msgstr "" #: app/Services/TranslationStrings.php:1388 msgid "Use AI for responses, ticket summaries, and sentiment analysis" msgstr "" #: app/Services/TranslationStrings.php:1389 msgid "Use Shortcode" msgstr "" #: app/Services/TranslationStrings.php:1390 msgid "Use reCAPTCHA on" msgstr "" #: app/Services/TranslationStrings.php:1391 msgid "Use wp-config.php instead" msgstr "" #: app/Services/TranslationStrings.php:1393 msgid "Username is required for WordPress user." msgstr "" #: app/Services/TranslationStrings.php:1394 msgid "Username on this site" msgstr "" #: app/Services/TranslationStrings.php:1395 msgid "Validate Captcha" msgstr "" #: app/Services/TranslationStrings.php:1396 msgid "Varied structure and wording. Will volunteer information that is not in your documents." msgstr "" #: app/Services/TranslationStrings.php:1397 msgid "Verify License" msgstr "" #: app/Services/TranslationStrings.php:1398 msgid "Version 2" msgstr "" #: app/Services/TranslationStrings.php:1399 msgid "Version 3" msgstr "" #: app/Services/TranslationStrings.php:1401 msgid "View All" msgstr "" #: app/Services/TranslationStrings.php:1402 msgid "View Details" msgstr "" #: app/Services/TranslationStrings.php:1403 msgid "View completed bookings in FluentBooking" msgstr "" #: app/Services/TranslationStrings.php:1404 msgid "View upcoming bookings in FluentBooking" msgstr "" #. translators: %1$s is the snapshot date, %2$s the snapshot time #: app/Services/TranslationStrings.php:1406 #, php-format msgid "Viewing snapshot from %1$s at %2$s" msgstr "" #: app/Services/TranslationStrings.php:1407 msgid "Wait Time" msgstr "" #: app/Services/TranslationStrings.php:1408 msgid "Waiting For Reply" msgstr "" #: app/Services/TranslationStrings.php:1409 msgid "Waiting Since" msgstr "" #. translators: %s is the number of tickets waiting for this agent's reply #: app/Services/TranslationStrings.php:1412 #, php-format msgid "Waiting Tickets: %s" msgstr "" #: app/Services/TranslationStrings.php:1413 msgid "Waiting Time" msgstr "" #. translators: %s is the date and time the ticket started waiting for a reply #: app/Services/TranslationStrings.php:1415 #, php-format msgid "Waiting Time: %s" msgstr "" #: app/Services/TranslationStrings.php:1416 msgid "Waiting Workload" msgstr "" #. translators: %s is how long the ticket has been waiting, e.g. "2 hours ago" #: app/Services/TranslationStrings.php:1418 #, php-format msgid "Waiting: %s" msgstr "" #: app/Services/TranslationStrings.php:1419 msgid "Want to move all or custom selected" msgstr "" #: app/Services/TranslationStrings.php:1420 msgid "Warning" msgstr "" #: app/Services/TranslationStrings.php:1421 msgid "Watch out" msgstr "" #. translators: %s is the number of agents watching the ticket #: app/Services/TranslationStrings.php:1423 #, php-format msgid "Watchers (%s)" msgstr "" #: app/Services/TranslationStrings.php:1424 msgid "We could not verify this license." msgstr "" #: app/Services/TranslationStrings.php:1425 msgid "We will send tips and advanced usage of FluentSupport (monthly)" msgstr "" #: app/Services/TranslationStrings.php:1426 msgid "Web Based" msgstr "" #: app/Services/TranslationStrings.php:1427 msgid "Web Search" msgstr "" #: app/Services/TranslationStrings.php:1428 msgid "Web search disabled" msgstr "" #: app/Services/TranslationStrings.php:1429 msgid "Web search enabled" msgstr "" #: app/Services/TranslationStrings.php:1430 msgid "Wed" msgstr "" #: app/Services/TranslationStrings.php:1431 msgid "Welcome aboard!" msgstr "" #: app/Services/TranslationStrings.php:1432 msgid "Welcome back to Fluent Support" msgstr "" #: app/Services/TranslationStrings.php:1433 msgid "What we collect" msgstr "" #: app/Services/TranslationStrings.php:1434 #: app/Services/TranslationStrings.php:1657 msgid "What's this support ticket about?" msgstr "" #: app/Services/TranslationStrings.php:1435 msgid "WhatsApp Phone Number" msgstr "" #: app/Services/TranslationStrings.php:1436 msgid "When enabled, AI will be available for response suggestions and ticket summaries." msgstr "" #: app/Services/TranslationStrings.php:1437 msgid "When new agents are created without being assigned to any group, they will automatically be added to the default group." msgstr "" #: app/Services/TranslationStrings.php:1438 msgid "WordPress username" msgstr "" #: app/Services/TranslationStrings.php:1439 msgid "Work Description" msgstr "" #: app/Services/TranslationStrings.php:1440 msgid "Work Description:" msgstr "" #: app/Services/TranslationStrings.php:1441 msgid "Workflow Actions (Tasks)" msgstr "" #: app/Services/TranslationStrings.php:1442 msgid "Workflow Name" msgstr "" #: app/Services/TranslationStrings.php:1443 msgid "Workflow Trigger" msgstr "" #: app/Services/TranslationStrings.php:1444 msgid "Workflow Type" msgstr "" #: app/Services/TranslationStrings.php:1445 msgid "Workflow duplicated successfully" msgstr "" #: app/Services/TranslationStrings.php:1446 msgid "Workflow title is required" msgstr "" #: app/Services/TranslationStrings.php:1448 msgid "Working" msgstr "" #: app/Services/TranslationStrings.php:1449 msgid "Yes" msgstr "" #: app/Services/TranslationStrings.php:1450 msgid "Yes, Count me in!" msgstr "" #: app/Services/TranslationStrings.php:1451 msgid "Yes, Deactivate" msgstr "" #: app/Services/TranslationStrings.php:1452 msgid "Yes, Delete this Action" msgstr "" #: app/Services/TranslationStrings.php:1453 msgid "Yesterday" msgstr "" #: app/Services/TranslationStrings.php:1454 #: app/Services/TranslationStrings.php:1641 msgid "You" msgstr "" #: app/Services/TranslationStrings.php:1455 msgid "You are adding internal Note. Only support staff can see this note." msgstr "" #: app/Services/TranslationStrings.php:1456 msgid "You are almost done" msgstr "" #: app/Services/TranslationStrings.php:1457 msgid "You can not change the slug once save a custom field" msgstr "" #: app/Services/TranslationStrings.php:1458 msgid "You can select up to 7 dates." msgstr "" #. translators: %s is the maximum number of files allowed per upload #: app/Services/TranslationStrings.php:1460 #, php-format msgid "You can upload a maximum of %s file." msgstr "" #. translators: %s is the maximum number of files allowed per upload #: app/Services/TranslationStrings.php:1462 #, php-format msgid "You can upload a maximum of %s files." msgstr "" #: app/Services/TranslationStrings.php:1463 msgid "You're Almost There!" msgstr "" #: app/Services/TranslationStrings.php:1464 msgid "Your Account" msgstr "" #: app/Services/TranslationStrings.php:1465 msgid "Your Admin Email Address and Support From Email should not be same. Please use a different email address." msgstr "" #: app/Services/TranslationStrings.php:1466 msgid "Your Bookmarked Tickets" msgstr "" #: app/Services/TranslationStrings.php:1467 msgid "Your Help Scout authorization code is:" msgstr "" #: app/Services/TranslationStrings.php:1468 msgid "Your Workflow Name" msgstr "" #. translators: %s is the date the license expired #: app/Services/TranslationStrings.php:1470 #, php-format msgid "Your license expired on %s" msgstr "" #. translators: %d is the number of days until the license expires #: app/Services/TranslationStrings.php:1472 #, php-format msgid "Your license expires in %d day" msgstr "" #. translators: %d is the number of days until the license expires #: app/Services/TranslationStrings.php:1474 #, php-format msgid "Your license expires in %d days" msgstr "" #: app/Services/TranslationStrings.php:1475 msgid "Your license expires today." msgstr "" #: app/Services/TranslationStrings.php:1476 msgid "Your license has expired." msgstr "" #. translators: %s is the license expiry date #: app/Services/TranslationStrings.php:1478 #, php-format msgid "Your license will not renew on its own. It expires on %s." msgstr "" #: app/Services/TranslationStrings.php:1479 msgid "Your mailbox is active." msgstr "" #: app/Services/TranslationStrings.php:1480 msgid "Your masked mailbox email has been issued" msgstr "" #: app/Services/TranslationStrings.php:1481 msgid "Your reply has not been sent. Leave this ticket?" msgstr "" #. translators: %s is the subscription status, e.g. "Cancelled" or "Paused" #: app/Services/TranslationStrings.php:1483 #, php-format msgid "Your subscription is not active (%s)" msgstr "" #: app/Services/TranslationStrings.php:1484 msgid "Your support portal is now configured and ready to help your customers." msgstr "" #: app/Services/TranslationStrings.php:1485 msgid "Zendesk Domain" msgstr "" #: app/Services/TranslationStrings.php:1487 msgid "Today's Active Tickets By Products" msgstr "" #: app/Services/TranslationStrings.php:1488 msgid "Please provide the email address where admin will get email if enabled in email settings" msgstr "" #: app/Services/TranslationStrings.php:1489 msgid "Using advanced filtering you can get more specific tickets" msgstr "" #: app/Services/TranslationStrings.php:1490 msgid "agent assigned" msgstr "" #: app/Services/TranslationStrings.php:1491 msgid "Are you sure to delete this agent? All associated data will be deleted" msgstr "" #: app/Services/TranslationStrings.php:1492 msgid "The signature is added to emails through the {{agent.signature}} smartcode in your inbox email templates (Inbox Settings > Email Settings). Templates you saved before version 2.4.1 need it added to include the signature." msgstr "" #: app/Services/TranslationStrings.php:1493 msgid "Agent Job Title( ex: Developer, Support Staff )" msgstr "" #: app/Services/TranslationStrings.php:1495 #: app/Services/TranslationStrings.php:1643 msgid "Files with a size less than 2MB. Supported Types: images, text, pdf, zip" msgstr "" #: app/Services/TranslationStrings.php:1496 msgid "almost nothing. Safest natural-sounding band." msgstr "" #: app/Services/TranslationStrings.php:1497 msgid "and" msgstr "" #: app/Services/TranslationStrings.php:1498 msgid "are waiting for reply with" msgstr "" #: app/Services/TranslationStrings.php:1499 msgid "average" msgstr "" #: app/Services/TranslationStrings.php:1500 msgid "Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro to use this feature" msgstr "" #: app/Services/TranslationStrings.php:1501 msgid "brainstorming, marketing copy." msgstr "" #. translators: %s is the customer's first name #: app/Services/TranslationStrings.php:1503 #, php-format msgid "by %s" msgstr "" #: app/Services/TranslationStrings.php:1504 msgid "can repeat itself, and keeps one framing even when that framing is wrong." msgstr "" #: app/Services/TranslationStrings.php:1505 msgid "You cannot edit subject for this email. This subject pattern is required for email reply parsing" msgstr "" #: app/Services/TranslationStrings.php:1506 msgid "cancel" msgstr "" #: app/Services/TranslationStrings.php:1508 msgid "complete" msgstr "" #: app/Services/TranslationStrings.php:1509 msgid "confirm" msgstr "" #: app/Services/TranslationStrings.php:1510 msgid "Create reply templates and quickly send responses to the tickets." msgstr "" #: app/Services/TranslationStrings.php:1511 msgid "Sorry, this customer has one ticket only" msgstr "" #: app/Services/TranslationStrings.php:1512 msgid "Looks like you have caught up everything for now" msgstr "" #: app/Services/TranslationStrings.php:1513 msgid "Are you sure to delete this Action?" msgstr "" #: app/Services/TranslationStrings.php:1514 msgid "eg: Awesome Business Inc" msgstr "" #: app/Services/TranslationStrings.php:1515 msgid "Web and Email Based (MailBox)" msgstr "" #: app/Services/TranslationStrings.php:1516 msgid "Please make sure your website can send emails from this email address" msgstr "" #: app/Services/TranslationStrings.php:1517 msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress" msgstr "" #: app/Services/TranslationStrings.php:1518 msgid "is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!" msgstr "" #: app/Services/TranslationStrings.php:1519 msgid "Enable This Email Notification" msgstr "" #: app/Services/TranslationStrings.php:1520 msgid "Include Agents in Summary" msgstr "" #: app/Services/TranslationStrings.php:1521 msgid "Select columns that you want to export" msgstr "" #. translators: %d is the number of days since the license expired #: app/Services/TranslationStrings.php:1523 #, php-format msgid "expired %d day ago" msgstr "" #. translators: %d is the number of days since the license expired #: app/Services/TranslationStrings.php:1525 #, php-format msgid "expired %d days ago" msgstr "" #: app/Services/TranslationStrings.php:1526 msgid "expires today" msgstr "" #: app/Services/TranslationStrings.php:1527 msgid "formatting breaks down and the answer can contradict its own context." msgstr "" #: app/Services/TranslationStrings.php:1528 msgid "Applies to replies and outreach emails written by an agent. Automatic emails, such as confirmations, always use the inbox name. The email address stays the same, so customer replies still reach this inbox." msgstr "" #: app/Services/TranslationStrings.php:1529 msgid "general assistant chat, copy drafting." msgstr "" #: app/Services/TranslationStrings.php:1530 msgid "Get Overall reports of all the support agents and their performance" msgstr "" #: app/Services/TranslationStrings.php:1531 msgid "idea generation only." msgstr "" #. translators: %d is the number of days until the license expires #: app/Services/TranslationStrings.php:1533 #, php-format msgid "in %d day" msgstr "" #. translators: %d is the number of days until the license expires #: app/Services/TranslationStrings.php:1535 #, php-format msgid "in %d days" msgstr "" #: app/Services/TranslationStrings.php:1536 msgid "This reply will be visible to the customer but will not update the ticket's 'waiting since' timestamp." msgstr "" #: app/Services/TranslationStrings.php:1537 msgid "Install & Activate FluentCRM (it's free)" msgstr "" #: app/Services/TranslationStrings.php:1538 msgid "Integrate your support customers with FluentCRM to segment, automate your email marketing." msgstr "" #: app/Services/TranslationStrings.php:1539 msgid "knowledge-base answers, extraction, classification." msgstr "" #: app/Services/TranslationStrings.php:1540 msgid "made-up details climb clearly, and tool arguments get sloppy." msgstr "" #: app/Services/TranslationStrings.php:1541 msgid "manual workflow" msgstr "" #: app/Services/TranslationStrings.php:1542 msgid "max wait time" msgstr "" #: app/Services/TranslationStrings.php:1543 msgid "mild fact drift. It will smooth over gaps in the context instead of flagging them." msgstr "" #: app/Services/TranslationStrings.php:1544 msgid "Filter and select specific ticket and move these to another mailbox easily" msgstr "" #: app/Services/TranslationStrings.php:1546 msgid "At this moment you don't have any bookmarked tickets." msgstr "" #: app/Services/TranslationStrings.php:1547 msgid "not usable for customer-facing replies." msgstr "" #: app/Services/TranslationStrings.php:1548 msgid "note added" msgstr "" #: app/Services/TranslationStrings.php:1550 msgid "or contact support for assistance." msgstr "" #: app/Services/TranslationStrings.php:1551 msgid "priority set to Critical" msgstr "" #: app/Services/TranslationStrings.php:1552 msgid "This is a pro feature. Please upgrade to Fluent Support Pro to use this feature" msgstr "" #: app/Services/TranslationStrings.php:1553 msgid "Are you sure to delete this product?" msgstr "" #: app/Services/TranslationStrings.php:1554 msgid "reCAPTCHA Settings" msgstr "" #: app/Services/TranslationStrings.php:1555 msgid "reCAPTCHA Version" msgstr "" #: app/Services/TranslationStrings.php:1556 msgid "Are you sure to delete this template?" msgstr "" #: app/Services/TranslationStrings.php:1557 msgid "This will permanently delete response. Continue?" msgstr "" #. translators: %s is the sentiment score the AI audit gave the ticket #: app/Services/TranslationStrings.php:1559 #, php-format msgid "score %s" msgstr "" #: app/Services/TranslationStrings.php:1560 msgid "Add Tags and segment your tickets by tags filter then you can also do bulk actions" msgstr "" #: app/Services/TranslationStrings.php:1561 msgid "Please select the fallback business in where the existing tickets will be transferred" msgstr "" #: app/Services/TranslationStrings.php:1562 msgid "Please select the business in where you want to move the tickets" msgstr "" #: app/Services/TranslationStrings.php:1563 msgid "Are you sure want to set this business box for webhook?" msgstr "" #: app/Services/TranslationStrings.php:1564 msgid "Create Multiple Shared inbox and connect your email inbox with Fluent Support" msgstr "" #: app/Services/TranslationStrings.php:1565 msgid "support replies, ticket summaries." msgstr "" #: app/Services/TranslationStrings.php:1566 msgid "Are you sure to delete this tag?" msgstr "" #: app/Services/TranslationStrings.php:1567 msgid "Ticket Form Customization including Knowledge base integration is available on Pro Version" msgstr "" #: app/Services/TranslationStrings.php:1568 msgid "tickets" msgstr "" #: app/Services/TranslationStrings.php:1569 msgid "Add custom fields to your tickets and collect extra data from ticket open form." msgstr "" #: app/Services/TranslationStrings.php:1570 msgid "To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site." msgstr "" #: app/Services/TranslationStrings.php:1571 msgid "type and press enter" msgstr "" #: app/Services/TranslationStrings.php:1572 msgid "Upgrade Now" msgstr "" #: app/Services/TranslationStrings.php:1573 msgid "Use incoming webhook to create ticket from external sites." msgstr "" #. translators: %s is where the ticket came from, such as Web or Email #: app/Services/TranslationStrings.php:1575 #, php-format msgid "via %s" msgstr "" #: app/Services/TranslationStrings.php:1576 msgid "wait time" msgstr "" #: app/Services/TranslationStrings.php:1577 msgid "Are you sure to remove this bookmark?" msgstr "" #: app/Services/TranslationStrings.php:1578 msgid "word salad, unexpected language switching, runaway repetition." msgstr "" #: app/Services/TranslationStrings.php:1579 msgid "your email piping settings first" msgstr "" #: app/Services/TranslationStrings.php:1588 msgid "Additional info" msgstr "" #: app/Services/TranslationStrings.php:1594 msgid "Back to All Tickets" msgstr "" #: app/Services/TranslationStrings.php:1595 msgid "Browse Files" msgstr "" #: app/Services/TranslationStrings.php:1596 msgid "Click Here to Write a reply" msgstr "" #: app/Services/TranslationStrings.php:1599 msgid "Completed" msgstr "" #: app/Services/TranslationStrings.php:1601 msgid "Created at" msgstr "" #: app/Services/TranslationStrings.php:1605 msgid "If you still need help with this issue, reopen the ticket and reply." msgstr "" #: app/Services/TranslationStrings.php:1606 msgid "Log Out" msgstr "" #: app/Services/TranslationStrings.php:1612 msgid "Please verify that you are not a robot." msgstr "" #: app/Services/TranslationStrings.php:1613 msgid "Private" msgstr "" #: app/Services/TranslationStrings.php:1614 msgid "Processing" msgstr "" #: app/Services/TranslationStrings.php:1615 msgid "Public" msgstr "" #: app/Services/TranslationStrings.php:1619 msgid "Reply and Close" msgstr "" #: app/Services/TranslationStrings.php:1625 msgid "Suggested Articles" msgstr "" #: app/Services/TranslationStrings.php:1627 msgid "This ticket is" msgstr "" #: app/Services/TranslationStrings.php:1635 msgid "Ticket number:" msgstr "" #: app/Services/TranslationStrings.php:1637 msgid "Unknown error. Please reload this page" msgstr "" #: app/Services/TranslationStrings.php:1638 msgid "View Your Tickets" msgstr "" #: app/Services/TranslationStrings.php:1639 msgid "Waiting for your reply" msgstr "" #: app/Services/TranslationStrings.php:1640 msgid "Write a reply" msgstr "" #: app/Services/TranslationStrings.php:1642 msgid "Only you and official support agents can view this conversation" msgstr "" #: app/Services/TranslationStrings.php:1645 msgid "started the conversation" msgstr "" #: app/Services/TranslationStrings.php:1647 msgid "created this ticket on your behalf" msgstr "" #: app/Services/TranslationStrings.php:1648 msgid "Your account is currently inactive. You cannot create new tickets or reply to existing ones. Please contact the site administrator for assistance" msgstr "" #: app/Services/TranslationStrings.php:1649 msgid "Please provide details about your problem" msgstr "" #: app/Services/TranslationStrings.php:1650 msgid "Please do not share any private information." msgstr "" #: app/Services/TranslationStrings.php:1651 msgid "page" msgstr "" #: app/Services/TranslationStrings.php:1652 msgid "priority" msgstr "" #: app/Services/TranslationStrings.php:1654 msgid "reCAPTCHA failed to load." msgstr "" #: app/Services/TranslationStrings.php:1656 msgid "subject" msgstr "" #: app/Services/TranslationStrings.php:1658 msgid "Submit a Support Ticket" msgstr "" #. translators: %s is the Help Scout authorization code #: app/Views/authorizer/helpScout.php:6 #, php-format msgid "Your code is %s" msgstr "" #. translators: %s is the site URL #: app/Views/emails/notification.php:139 #, php-format msgid "This email was sent by Fluent Support. Site: %s" msgstr "" ```