← All changes | app/Hooks/Handlers/InternalNotificationHandler.php +11 -1 2.2.1 → 2.4.5 View file →

		@@ -97,10 +97,20 @@
97	97	if (!$assignedAgent || empty($assignedAgent->id)) {
98	98	return;
99	99	}
100	100
	101	+ if ((int) $ticket->agent_id !== (int) $assignedAgent->id) {
	102	+ return;
	103	+ }
	104	+
	105	+ $accessibleAgents = $this->filterTicketAccessibleAgents([$assignedAgent], $ticket);
	106	+
	107	+ if (!$accessibleAgents) {
	108	+ return;
	109	+ }
	110	+
101	111	$assignerId = (!empty($assigner) && !empty($assigner->id)) ? (int) $assigner->id : null;
102		- $recipientIds = (new RecipientResolver())->extractRecipientPersonIds([$assignedAgent]);
	112	+ $recipientIds = (new RecipientResolver())->extractRecipientPersonIds($accessibleAgents);
103	113
104	114	if (!$recipientIds) {
105	115	return;
106	116	}