PluginProbe
Fluent Support – Helpdesk & Customer Support Ticket System / 2.4.5
Fluent Support – Helpdesk & Customer Support Ticket System v2.4.5
2.4.5 2.4.0 2.3.2 2.3.1 2.3.0 2.2.1 2.2.0 trunk 1.10.0 1.10.1 1.10.2 1.10.3 1.10.4 1.10.5 1.4.0 1.4.1 1.4.2 1.4.5 1.4.6 1.4.7 1.5.0 1.5.1 1.5.2 1.5.3 1.5.4 All 69 releases
← All changes | language/fluent-support.pot +6802 -3740 2.2.1 → 2.4.5 View file →
@@ -1,1738 +1,3863 @@
1 -#, fuzzy
1 +# Copyright (C) 2026 WPManageNinja LLC
2 +# This file is distributed under the GPLv2 or later.
2 3 msgid ""
3 4 msgstr ""
4 -"Project-Id-Version: Fluent Support\n"
5 -"Report-Msgid-Bugs-To: \n"
6 -"POT-Creation-Date: 2026-05-19 12:51+0000\n"
7 -"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
5 +"Project-Id-Version: Fluent Support 2.4.5\n"
6 +"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/fluent-support\n"
8 7 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
9 -"Language-Team: \n"
10 -"Language: \n"
11 -"Plural-Forms: nplurals=INTEGER; plural=EXPRESSION;\n"
8 +"Language-Team: LANGUAGE <[email protected]>\n"
12 9 "MIME-Version: 1.0\n"
13 10 "Content-Type: text/plain; charset=UTF-8\n"
14 11 "Content-Transfer-Encoding: 8bit\n"
15 -"X-Generator: Loco https://localise.biz/\n"
16 -"X-Loco-Version: 2.7.2; wp-6.8.1\n"
17 -"X-Domain: fluent-support"
12 +"POT-Creation-Date: 2026-10-09T15:25:03+00:00\n"
13 +"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
14 +"X-Generator: WP-CLI 2.12.0\n"
15 +"X-Domain: fluent-support\n"
18 16
19 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:51
20 -msgid " ago"
17 +#. Plugin Name of the plugin
18 +#: fluent-support.php
19 +#: app/Hooks/Handlers/Menu.php:41
20 +#: app/Hooks/Handlers/Menu.php:42
21 +#: app/Modules/MCP/MCPInit.php:55
22 +#: app/Modules/MCP/MCPInit.php:166
23 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
24 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:27
25 +msgid "Fluent Support"
21 26 msgstr ""
22 27
23 -#: app/Services/Tickets/TicketService.php:90
24 -msgid " assign this ticket to self"
28 +#. Plugin URI of the plugin
29 +#: fluent-support.php
30 +msgid "https://fluentsupport.com"
25 31 msgstr ""
26 32
27 -#: app/Services/Tickets/TicketService.php:89
28 -msgid " assigned "
33 +#. Description of the plugin
34 +#: fluent-support.php
35 +msgid "The Ultimate Support Plugin For Your WordPress."
29 36 msgstr ""
30 37
31 -#: app/Services/Tickets/TicketService.php:89
32 -msgid " in this ticket"
38 +#. Author of the plugin
39 +#: fluent-support.php
40 +msgid "WPManageNinja LLC"
33 41 msgstr ""
34 42
35 -#: app/Services/Tickets/TicketService.php:208
36 -#: app/Http/Controllers/TicketController.php:392
37 -msgid " initialized this ticket"
43 +#. Author URI of the plugin
44 +#: fluent-support.php
45 +msgid "https://wpmanageninja.com"
38 46 msgstr ""
39 47
40 -#: app/Models/Traits/CustomerTrait.php:376
48 +#. translators: %s is the ticket title
49 +#: app/Hooks/Handlers/ActivityLogger.php:190
41 50 #, php-format
42 -msgid "%1$d customers deleted successfully"
51 +msgid "Ticket: %s"
43 52 msgstr ""
44 53
45 -#. %1$d is tickets assigned, %2$d is tickets skipped.
46 -#: app/Http/Controllers/TicketController.php:1189
54 +#: app/Hooks/Handlers/AdminBarHandler.php:35
55 +msgid "Quick Summary"
56 +msgstr ""
57 +
58 +#: app/Hooks/Handlers/AdminBarHandler.php:42
59 +#: app/Services/TranslationStrings.php:1309
60 +msgid "Ticket Summary"
61 +msgstr ""
62 +
63 +#: app/Hooks/Handlers/AdminBarHandler.php:75
64 +msgid "Fluent Support Stats"
65 +msgstr ""
66 +
67 +#: app/Hooks/Handlers/AdminBarHandler.php:89
68 +#: app/Services/TranslationStrings.php:1336
69 +#: app/Services/TranslationStrings.php:1636
70 +msgid "Title"
71 +msgstr ""
72 +
73 +#: app/Hooks/Handlers/AdminBarHandler.php:90
74 +msgid "Count"
75 +msgstr ""
76 +
77 +#: app/Hooks/Handlers/AdminBarHandler.php:91
78 +#: app/Services/EmailNotification/Settings.php:512
79 +#: app/Services/TranslationStrings.php:121
80 +msgid "Action"
81 +msgstr ""
82 +
83 +#: app/Hooks/Handlers/AdminBarHandler.php:101
84 +#: app/Services/TranslationStrings.php:1400
85 +msgid "View"
86 +msgstr ""
87 +
88 +#: app/Hooks/Handlers/AuthHandler.php:37
89 +#: app/Hooks/Handlers/AuthHandler.php:114
90 +#: app/Hooks/Handlers/AuthHandler.php:182
91 +msgid "You are already logged in."
92 +msgstr ""
93 +
94 +#: app/Hooks/Handlers/AuthHandler.php:79
95 +msgid "Not registered?"
96 +msgstr ""
97 +
98 +#: app/Hooks/Handlers/AuthHandler.php:81
99 +msgid "Create an account"
100 +msgstr ""
101 +
102 +#: app/Hooks/Handlers/AuthHandler.php:87
103 +msgid "Forgot your password?"
104 +msgstr ""
105 +
106 +#: app/Hooks/Handlers/AuthHandler.php:89
107 +msgid "Reset password"
108 +msgstr ""
109 +
110 +#: app/Hooks/Handlers/AuthHandler.php:125
111 +#: app/Http/Controllers/AuthController.php:36
112 +msgid "User registration is not enabled on this site."
113 +msgstr ""
114 +
115 +#: app/Hooks/Handlers/AuthHandler.php:160
116 +msgid "Signup"
117 +msgstr ""
118 +
119 +#: app/Hooks/Handlers/AuthHandler.php:168
120 +msgid "Already have an account?"
121 +msgstr ""
122 +
123 +#: app/Hooks/Handlers/AuthHandler.php:170
124 +msgid "Login"
125 +msgstr ""
126 +
127 +#: app/Hooks/Handlers/AuthHandler.php:213
128 +msgid "Reset Password"
129 +msgstr ""
130 +
131 +#. translators: %s is the URL to the support portal
132 +#: app/Hooks/Handlers/AuthHandler.php:232
47 133 #, php-format
48 -msgid "%1$d tickets assigned via agent group. %2$d skipped."
134 +msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
49 135 msgstr ""
50 136
51 -#. %1$d is the number of tickets assigned, %2$s is the agent's name.
52 -#: app/Http/Controllers/TicketController.php:1132
137 +#: app/Hooks/Handlers/AuthHandler.php:379
138 +#: app/Hooks/Handlers/AuthHandler.php:381
139 +#: app/Services/TranslationStrings.php:621
140 +msgid "First name"
141 +msgstr ""
142 +
143 +#: app/Hooks/Handlers/AuthHandler.php:385
144 +#: app/Hooks/Handlers/PrivacyHandler.php:207
145 +#: app/Models/Traits/CustomerTrait.php:132
146 +#: app/Models/Traits/CustomerTrait.php:134
147 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
148 +#: app/Services/TranslationStrings.php:733
149 +msgid "Last Name"
150 +msgstr ""
151 +
152 +#: app/Hooks/Handlers/AuthHandler.php:387
153 +#: app/Services/TranslationStrings.php:739
154 +msgid "Last name"
155 +msgstr ""
156 +
157 +#: app/Hooks/Handlers/AuthHandler.php:392
158 +#: app/Hooks/Handlers/AuthHandler.php:394
159 +#: app/Services/TranslationStrings.php:1392
160 +msgid "Username"
161 +msgstr ""
162 +
163 +#: app/Hooks/Handlers/AuthHandler.php:399
164 +#: app/Hooks/Handlers/AuthHandler.php:488
165 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
166 +#: app/Services/TranslationStrings.php:544
167 +msgid "Email Address"
168 +msgstr ""
169 +
170 +#: app/Hooks/Handlers/AuthHandler.php:401
171 +#: app/Hooks/Handlers/AuthHandler.php:490
172 +msgid "Your Email Address"
173 +msgstr ""
174 +
175 +#: app/Hooks/Handlers/AuthHandler.php:406
176 +#: app/Hooks/Handlers/AuthHandler.php:408
177 +#: app/Services/TranslationStrings.php:930
178 +msgid "Password"
179 +msgstr ""
180 +
181 +#: app/Hooks/Handlers/AuthHandler.php:432
182 +#: app/Hooks/Handlers/AuthHandler.php:434
183 +#: app/Models/Customer.php:52
184 +#: app/Models/Traits/CustomerTrait.php:182
185 +#: app/Models/Traits/CustomerTrait.php:184
186 +msgid "Address Line 1"
187 +msgstr ""
188 +
189 +#: app/Hooks/Handlers/AuthHandler.php:439
190 +#: app/Hooks/Handlers/AuthHandler.php:441
191 +#: app/Models/Customer.php:53
192 +#: app/Models/Traits/CustomerTrait.php:189
193 +#: app/Models/Traits/CustomerTrait.php:191
194 +msgid "Address Line 2"
195 +msgstr ""
196 +
197 +#: app/Hooks/Handlers/AuthHandler.php:446
198 +#: app/Hooks/Handlers/AuthHandler.php:448
199 +#: app/Hooks/Handlers/PrivacyHandler.php:235
200 +#: app/Models/Customer.php:54
201 +#: app/Models/Traits/CustomerTrait.php:196
202 +#: app/Models/Traits/CustomerTrait.php:198
203 +msgid "City"
204 +msgstr ""
205 +
206 +#: app/Hooks/Handlers/AuthHandler.php:453
207 +#: app/Hooks/Handlers/AuthHandler.php:455
208 +#: app/Hooks/Handlers/PrivacyHandler.php:239
209 +#: app/Services/Helper.php:199
210 +msgid "Zip"
211 +msgstr ""
212 +
213 +#: app/Hooks/Handlers/AuthHandler.php:460
214 +#: app/Hooks/Handlers/AuthHandler.php:462
215 +#: app/Hooks/Handlers/PrivacyHandler.php:243
216 +#: app/Models/Customer.php:55
217 +#: app/Models/Traits/CustomerTrait.php:203
218 +#: app/Models/Traits/CustomerTrait.php:205
219 +msgid "State"
220 +msgstr ""
221 +
222 +#: app/Hooks/Handlers/AuthHandler.php:467
223 +#: app/Hooks/Handlers/PrivacyHandler.php:247
224 +#: app/Models/Customer.php:57
225 +#: app/Models/Traits/CustomerTrait.php:217
226 +#: app/Models/Traits/CustomerTrait.php:218
227 +msgid "Country"
228 +msgstr ""
229 +
230 +#: app/Hooks/Handlers/AuthHandler.php:469
231 +msgid "Select a Country"
232 +msgstr ""
233 +
234 +#: app/Hooks/Handlers/AuthHandler.php:623
235 +msgid "You do not have permission to do this."
236 +msgstr ""
237 +
238 +#: app/Hooks/Handlers/CustomerPortalHandler.php:29
239 +msgid "You don't have permission to access customer support portal"
240 +msgstr ""
241 +
242 +#: app/Hooks/Handlers/CustomerPortalHandler.php:43
243 +msgid "Customer Portal is only accessible by Customers. Looks like you are a support staff"
244 +msgstr ""
245 +
246 +#: app/Hooks/Handlers/CustomerPortalHandler.php:48
247 +msgid "Go to Support Admin Page"
248 +msgstr ""
249 +
250 +#: app/Hooks/Handlers/CustomerPortalHandler.php:79
251 +msgid "Loading Customer Portal. Please wait..."
252 +msgstr ""
253 +
254 +#. translators: 1: address support mail currently goes to, 2: the account's current address
255 +#: app/Hooks/Handlers/CustomerPortalHandler.php:134
53 256 #, php-format
54 -msgid "%1$d tickets have been assigned to %2$s."
257 +msgid "Support messages are being sent to %1$s, but your account email is now %2$s."
55 258 msgstr ""
56 259
57 -#. %1$d is the number of skipped tickets due to mailbox restrictions.
58 -#: app/Http/Controllers/TicketController.php:1140
260 +#: app/Hooks/Handlers/CustomerPortalHandler.php:142
261 +msgid "Confirm the new address to move your support messages and bring across any tickets you opened from it. We will email a link to that address."
262 +msgstr ""
263 +
264 +#: app/Hooks/Handlers/CustomerPortalHandler.php:144
265 +msgid "Send confirmation email"
266 +msgstr ""
267 +
268 +#. translators: %s is the email address the confirmation was sent to
269 +#: app/Hooks/Handlers/CustomerPortalHandler.php:166
59 270 #, php-format
60 -msgid ""
61 -"%1$d tickets were skipped due to mailbox restrictions or already being "
62 -"assigned."
271 +msgid "Confirmation email sent to %s. Open the link in that inbox to finish."
63 272 msgstr ""
64 273
65 -#: app/Services/Notifications/NotificationFormatter.php:154
274 +#: app/Hooks/Handlers/CustomerPortalHandler.php:169
275 +msgid "Your support email address has been updated."
276 +msgstr ""
277 +
278 +#: app/Hooks/Handlers/CustomerPortalHandler.php:170
279 +msgid "Too many confirmation emails have been requested for this address. Please try again later."
280 +msgstr ""
281 +
282 +#: app/Hooks/Handlers/CustomerPortalHandler.php:171
283 +msgid "That confirmation link has expired. You can request a new one below."
284 +msgstr ""
285 +
286 +#: app/Hooks/Handlers/CustomerPortalHandler.php:172
287 +msgid "That confirmation link is no longer valid, usually because it was already used or the address changed again. You can request a new one below."
288 +msgstr ""
289 +
290 +#: app/Hooks/Handlers/CustomerPortalHandler.php:173
291 +msgid "That confirmation link belongs to a different account. Sign in as that account and open the link again."
292 +msgstr ""
293 +
294 +#: app/Hooks/Handlers/CustomerPortalHandler.php:174
295 +msgid "Another support profile already uses that address, so it cannot be moved automatically. Please contact support."
296 +msgstr ""
297 +
298 +#: app/Hooks/Handlers/CustomerPortalHandler.php:175
299 +msgid "That confirmation link could not be read. You can request a new one below."
300 +msgstr ""
301 +
302 +#: app/Hooks/Handlers/CustomerPortalHandler.php:176
303 +msgid "We could not send the confirmation email just now. Please try again in a few minutes."
304 +msgstr ""
305 +
306 +#: app/Hooks/Handlers/DataExporter.php:95
307 +msgid "Security check failed."
308 +msgstr ""
309 +
310 +#: app/Hooks/Handlers/DataExporter.php:102
311 +msgid "You do not have permission to export this data."
312 +msgstr ""
313 +
314 +#: app/Hooks/Handlers/EmailVerificationHandler.php:43
315 +msgid "Too many verification code requests. Please try again later."
316 +msgstr ""
317 +
318 +#: app/Hooks/Handlers/EmailVerificationHandler.php:79
319 +#: app/Hooks/Handlers/TwoFaHandler.php:38
320 +msgid "Unable to send verification code. Please try again later."
321 +msgstr ""
322 +
323 +#. translators: %s is the site name
324 +#: app/Hooks/Handlers/EmailVerificationHandler.php:84
66 325 #, php-format
67 -msgid "%1$s assigned a ticket"
326 +msgid "Your registration verification code for %s"
68 327 msgstr ""
69 328
70 -#: app/Services/Notifications/NotificationFormatter.php:153
329 +#. translators: %s is the user's first name
330 +#. translators: %s is the user's display name
331 +#. translators: %s is the customer's first name
332 +#: app/Hooks/Handlers/EmailVerificationHandler.php:89
333 +#: app/Hooks/Handlers/TwoFaHandler.php:211
334 +#: app/Services/EmailClaimService.php:147
71 335 #, php-format
72 -msgid "%1$s assigned a ticket in %2$s"
336 +msgid "Hello %s,"
73 337 msgstr ""
74 338
75 -#. %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
76 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:460
339 +#: app/Hooks/Handlers/EmailVerificationHandler.php:90
340 +msgid "Thank you for registering with us! To complete the setup of your account, please enter the verification code below on the registration page."
341 +msgstr ""
342 +
343 +#. translators: %s is the verification code
344 +#. translators: %s is the two-factor authentication code
345 +#: app/Hooks/Handlers/EmailVerificationHandler.php:92
346 +#: app/Hooks/Handlers/TwoFaHandler.php:215
77 347 #, php-format
78 -msgid "%1$s at %2$s - %3$s (%4$s)"
348 +msgid "Verification Code: %s"
79 349 msgstr ""
80 350
81 -#: app/Services/Notifications/NotificationFormatter.php:169
351 +#: app/Hooks/Handlers/EmailVerificationHandler.php:94
352 +#: app/Hooks/Handlers/TwoFaHandler.php:217
353 +msgid "This code is valid for 10 minutes and is meant to ensure the security of your account. If you did not initiate this request, please ignore this email."
354 +msgstr ""
355 +
356 +#: app/Hooks/Handlers/EmailVerificationHandler.php:100
357 +#: app/Hooks/Handlers/TwoFaHandler.php:223
358 +msgid "Activate your account"
359 +msgstr ""
360 +
361 +#. translators: %s is the email address
362 +#: app/Hooks/Handlers/EmailVerificationHandler.php:114
82 363 #, php-format
83 -msgid "%1$s closed a ticket"
364 +msgid "A verification code has been sent to %s. Please provide the code below:"
84 365 msgstr ""
85 366
86 -#: app/Services/Notifications/NotificationFormatter.php:168
367 +#: app/Hooks/Handlers/EmailVerificationHandler.php:117
368 +#: app/Hooks/Handlers/TwoFaHandler.php:245
369 +msgid "Verification Code"
370 +msgstr ""
371 +
372 +#: app/Hooks/Handlers/EmailVerificationHandler.php:126
373 +msgid "Complete Signup"
374 +msgstr ""
375 +
376 +#: app/Hooks/Handlers/ExternalPages.php:21
377 +#: app/Hooks/Handlers/ExternalPages.php:158
378 +msgid "Invalid request method"
379 +msgstr ""
380 +
381 +#: app/Hooks/Handlers/ExternalPages.php:21
382 +#: app/Hooks/Handlers/ExternalPages.php:158
383 +msgid "Method Not Allowed"
384 +msgstr ""
385 +
386 +#: app/Hooks/Handlers/ExternalPages.php:27
387 +#: app/Hooks/Handlers/ExternalPages.php:34
388 +#: app/Hooks/Handlers/ExternalPages.php:165
389 +msgid "Missing required parameter"
390 +msgstr ""
391 +
392 +#: app/Hooks/Handlers/ExternalPages.php:27
393 +#: app/Hooks/Handlers/ExternalPages.php:34
394 +#: app/Hooks/Handlers/ExternalPages.php:165
395 +#: app/Hooks/Handlers/ExternalPages.php:172
396 +#: app/Hooks/Handlers/ExternalPages.php:240
397 +#: app/Hooks/Handlers/ExternalPages.php:247
398 +#: app/Hooks/Handlers/ExternalPages.php:263
399 +#: app/Hooks/Handlers/ExternalPages.php:272
400 +#: app/Hooks/Handlers/ExternalPages.php:276
401 +#: app/Hooks/Handlers/ExternalPages.php:344
402 +msgid "Bad Request"
403 +msgstr ""
404 +
405 +#: app/Hooks/Handlers/ExternalPages.php:46
406 +#: app/Hooks/Handlers/ExternalPages.php:63
407 +msgid "Invalid route"
408 +msgstr ""
409 +
410 +#: app/Hooks/Handlers/ExternalPages.php:46
411 +#: app/Hooks/Handlers/ExternalPages.php:63
412 +#: app/Hooks/Handlers/ExternalPages.php:178
413 +msgid "Not Found"
414 +msgstr ""
415 +
416 +#: app/Hooks/Handlers/ExternalPages.php:172
417 +#: app/Hooks/Handlers/ExternalPages.php:178
418 +msgid "Invalid attachment hash."
419 +msgstr ""
420 +
421 +#: app/Hooks/Handlers/ExternalPages.php:183
422 +msgid "Sorry, Your secure sign is invalid, Please reload the previous page and get new signed url"
423 +msgstr ""
424 +
425 +#: app/Hooks/Handlers/ExternalPages.php:184
426 +msgid "Forbidden"
427 +msgstr ""
428 +
429 +#: app/Hooks/Handlers/ExternalPages.php:240
430 +#: app/Hooks/Handlers/ExternalPages.php:344
431 +msgid "Missing ticket ID parameter"
432 +msgstr ""
433 +
434 +#: app/Hooks/Handlers/ExternalPages.php:247
435 +#: app/Hooks/Handlers/ExternalPages.php:276
436 +#: app/Http/Controllers/WidgetsController.php:38
437 +msgid "Invalid ticket ID"
438 +msgstr ""
439 +
440 +#: app/Hooks/Handlers/ExternalPages.php:263
441 +msgid "Missing required parameters"
442 +msgstr ""
443 +
444 +#: app/Hooks/Handlers/ExternalPages.php:272
445 +msgid "Invalid ticket hash format"
446 +msgstr ""
447 +
448 +#: app/Hooks/Handlers/ExternalPages.php:293
449 +msgid "Invalid Support Portal URL"
450 +msgstr ""
451 +
452 +#: app/Hooks/Handlers/ExternalPages.php:317
453 +msgid "File not found or access denied"
454 +msgstr ""
455 +
456 +#: app/Hooks/Handlers/ExternalPages.php:367
457 +msgid "Rate limit exceeded. Please try again later."
458 +msgstr ""
459 +
460 +#: app/Hooks/Handlers/ExternalPages.php:367
461 +msgid "Too Many Requests"
462 +msgstr ""
463 +
464 +#: app/Hooks/Handlers/InternalNotificationHandler.php:209
465 +#: app/Hooks/Handlers/InternalNotificationHandler.php:298
466 +msgid "Workflow"
467 +msgstr ""
468 +
469 +#: app/Hooks/Handlers/InternalNotificationHandler.php:302
87 470 #, php-format
88 -msgid "%1$s closed a ticket in %2$s"
471 +msgid "Manual workflow \"%s\" was run"
89 472 msgstr ""
90 473
91 -#: app/Services/Notifications/NotificationFormatter.php:144
474 +#: app/Hooks/Handlers/InternalNotificationHandler.php:305
92 475 #, php-format
93 -msgid "%1$s mentioned you"
476 +msgid "Automation workflow \"%s\" was triggered"
94 477 msgstr ""
95 478
96 -#: app/Services/Notifications/NotificationFormatter.php:143
479 +#: app/Hooks/Handlers/Menu.php:52
480 +#: app/Hooks/Handlers/Menu.php:53
481 +#: app/Hooks/Handlers/Menu.php:153
482 +msgid "Dashboard"
483 +msgstr ""
484 +
485 +#: app/Hooks/Handlers/Menu.php:61
486 +#: app/Hooks/Handlers/Menu.php:62
487 +#: app/Hooks/Handlers/Menu.php:158
488 +#: app/Services/TranslationStrings.php:1323
489 +msgid "Tickets"
490 +msgstr ""
491 +
492 +#: app/Hooks/Handlers/Menu.php:71
493 +#: app/Hooks/Handlers/Menu.php:72
494 +#: app/Hooks/Handlers/Menu.php:163
495 +#: app/Services/TranslationStrings.php:1062
496 +msgid "Reports"
497 +msgstr ""
498 +
499 +#: app/Hooks/Handlers/Menu.php:82
500 +#: app/Hooks/Handlers/Menu.php:83
501 +#: app/Hooks/Handlers/Menu.php:189
502 +#: app/Services/TranslationStrings.php:476
503 +msgid "Customers"
504 +msgstr ""
505 +
506 +#: app/Hooks/Handlers/Menu.php:93
507 +#: app/Hooks/Handlers/Menu.php:94
508 +#: app/Hooks/Handlers/Menu.php:181
509 +msgid "Activities"
510 +msgstr ""
511 +
512 +#: app/Hooks/Handlers/Menu.php:104
513 +#: app/Hooks/Handlers/Menu.php:105
514 +#: app/Hooks/Handlers/Menu.php:173
515 +#: app/Services/TranslationStrings.php:324
516 +msgid "Business Inboxes"
517 +msgstr ""
518 +
519 +#: app/Hooks/Handlers/Menu.php:115
520 +#: app/Hooks/Handlers/Menu.php:116
521 +#: app/Hooks/Handlers/Menu.php:207
522 +#: app/Services/TranslationStrings.php:1447
523 +msgid "Workflows"
524 +msgstr ""
525 +
526 +#: app/Hooks/Handlers/Menu.php:126
527 +#: app/Hooks/Handlers/Menu.php:127
528 +#: app/Hooks/Handlers/Menu.php:199
529 +#: app/Services/TranslationStrings.php:1105
530 +msgid "Saved Replies"
531 +msgstr ""
532 +
533 +#: app/Hooks/Handlers/Menu.php:137
534 +#: app/Hooks/Handlers/Menu.php:138
535 +#: app/Modules/PermissionManager.php:460
536 +#: app/Services/TranslationStrings.php:1184
537 +msgid "Settings"
538 +msgstr ""
539 +
540 +#: app/Hooks/Handlers/Menu.php:215
541 +#: app/Services/TranslationStrings.php:807
542 +msgid "More"
543 +msgstr ""
544 +
545 +#: app/Hooks/Handlers/Menu.php:224
546 +#: app/Services/Helper.php:1192
547 +#: app/Services/TranslationStrings.php:647
548 +msgid "Global Settings"
549 +msgstr ""
550 +
551 +#: app/Hooks/Handlers/Menu.php:258
552 +#: app/Services/TranslationStrings.php:1385
553 +msgid "Upgrade to Pro"
554 +msgstr ""
555 +
556 +#: app/Hooks/Handlers/Menu.php:398
557 +#: app/Models/Ticket.php:233
558 +#: app/Services/Helper.php:1044
559 +msgid "Telegram"
560 +msgstr ""
561 +
562 +#: app/Hooks/Handlers/Menu.php:399
563 +msgid "Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox"
564 +msgstr ""
565 +
566 +#: app/Hooks/Handlers/Menu.php:400
567 +msgid "Get activity notification to Telegram Messenger and reply directly from Telegram inbox"
568 +msgstr ""
569 +
570 +#: app/Hooks/Handlers/Menu.php:405
571 +#: app/Models/Ticket.php:234
572 +#: app/Services/Helper.php:1023
573 +msgid "Slack"
574 +msgstr ""
575 +
576 +#: app/Hooks/Handlers/Menu.php:406
577 +msgid "Send ticket activity notifications to slack"
578 +msgstr ""
579 +
580 +#: app/Hooks/Handlers/Menu.php:407
581 +msgid "Get activity notification to Slack Channel and keep your support team super engaged"
582 +msgstr ""
583 +
584 +#: app/Hooks/Handlers/Menu.php:428
585 +#: app/Services/TranslationStrings.php:1549
586 +#: app/Services/TranslationStrings.php:1609
587 +msgid "Open"
588 +msgstr ""
589 +
590 +#: app/Hooks/Handlers/Menu.php:429
591 +#: app/Services/Notifications/NotificationCategory.php:25
592 +#: app/Services/TranslationStrings.php:204
593 +#: app/Services/TranslationStrings.php:1494
594 +#: app/Services/TranslationStrings.php:1589
595 +msgid "All"
596 +msgstr ""
597 +
598 +#: app/Hooks/Handlers/PrivacyHandler.php:20
599 +msgid "Fluent Support Tickets Exporter"
600 +msgstr ""
601 +
602 +#: app/Hooks/Handlers/PrivacyHandler.php:25
603 +msgid "Fluent Support Conversations Exporter"
604 +msgstr ""
605 +
606 +#: app/Hooks/Handlers/PrivacyHandler.php:30
607 +msgid "Fluent Support Customer Exporter"
608 +msgstr ""
609 +
610 +#: app/Hooks/Handlers/PrivacyHandler.php:39
611 +msgid "Fluent Support Personal Data Eraser"
612 +msgstr ""
613 +
614 +#: app/Hooks/Handlers/PrivacyHandler.php:64
615 +msgid "Fluent Support Tickets"
616 +msgstr ""
617 +
618 +#: app/Hooks/Handlers/PrivacyHandler.php:68
619 +#: app/Hooks/Handlers/PrivacyHandler.php:149
620 +#: app/Services/TranslationStrings.php:1297
621 +#: app/Services/TranslationStrings.php:1634
622 +msgid "Ticket ID"
623 +msgstr ""
624 +
625 +#: app/Hooks/Handlers/PrivacyHandler.php:72
626 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
627 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
628 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
629 +#: app/Services/TranslationStrings.php:1311
630 +msgid "Ticket Title"
631 +msgstr ""
632 +
633 +#: app/Hooks/Handlers/PrivacyHandler.php:76
634 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
635 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
636 +#: app/Services/TranslationStrings.php:1286
637 +msgid "Ticket Content"
638 +msgstr ""
639 +
640 +#: app/Hooks/Handlers/PrivacyHandler.php:80
641 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
642 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
643 +msgid "Ticket Attachments"
644 +msgstr ""
645 +
646 +#: app/Hooks/Handlers/PrivacyHandler.php:84
647 +#: app/Services/TranslationStrings.php:1304
648 +msgid "Ticket Product"
649 +msgstr ""
650 +
651 +#: app/Hooks/Handlers/PrivacyHandler.php:88
652 +#: app/Services/Helper.php:1197
653 +#: app/Services/TranslationStrings.php:1310
654 +msgid "Ticket Tags"
655 +msgstr ""
656 +
657 +#: app/Hooks/Handlers/PrivacyHandler.php:92
658 +msgid "Ticket Status"
659 +msgstr ""
660 +
661 +#: app/Hooks/Handlers/PrivacyHandler.php:96
662 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
663 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
664 +#: app/Services/TranslationStrings.php:1303
665 +msgid "Ticket Priority"
666 +msgstr ""
667 +
668 +#: app/Hooks/Handlers/PrivacyHandler.php:100
669 +msgid "Ticket Created At"
670 +msgstr ""
671 +
672 +#: app/Hooks/Handlers/PrivacyHandler.php:141
673 +msgid "Fluent Support Conversations"
674 +msgstr ""
675 +
676 +#: app/Hooks/Handlers/PrivacyHandler.php:145
677 +msgid "Conversation ID"
678 +msgstr ""
679 +
680 +#: app/Hooks/Handlers/PrivacyHandler.php:153
681 +msgid "Conversation Content"
682 +msgstr ""
683 +
684 +#: app/Hooks/Handlers/PrivacyHandler.php:157
685 +msgid "Conversation Attachments"
686 +msgstr ""
687 +
688 +#: app/Hooks/Handlers/PrivacyHandler.php:161
689 +msgid "Conversation Created At"
690 +msgstr ""
691 +
692 +#: app/Hooks/Handlers/PrivacyHandler.php:195
693 +msgid "Fluent Support Customer"
694 +msgstr ""
695 +
696 +#: app/Hooks/Handlers/PrivacyHandler.php:199
697 +msgid "Customer ID"
698 +msgstr ""
699 +
700 +#: app/Hooks/Handlers/PrivacyHandler.php:203
701 +#: app/Models/Traits/CustomerTrait.php:125
702 +#: app/Models/Traits/CustomerTrait.php:127
703 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
704 +#: app/Services/TranslationStrings.php:620
705 +msgid "First Name"
706 +msgstr ""
707 +
708 +#: app/Hooks/Handlers/PrivacyHandler.php:211
709 +#: app/Models/Ticket.php:230
710 +#: app/Models/Traits/CustomerTrait.php:139
711 +#: app/Models/Traits/CustomerTrait.php:141
712 +#: app/Services/TranslationStrings.php:543
713 +msgid "Email"
714 +msgstr ""
715 +
716 +#: app/Hooks/Handlers/PrivacyHandler.php:215
717 +#: app/Models/Traits/CustomerTrait.php:160
718 +#: app/Services/TranslationStrings.php:1217
719 +#: app/Services/TranslationStrings.php:1624
720 +msgid "Status"
721 +msgstr ""
722 +
723 +#: app/Hooks/Handlers/PrivacyHandler.php:219
724 +msgid "IP Address"
725 +msgstr ""
726 +
727 +#: app/Hooks/Handlers/PrivacyHandler.php:223
728 +msgid "Last IP Address"
729 +msgstr ""
730 +
731 +#: app/Hooks/Handlers/PrivacyHandler.php:227
732 +msgid "Address Line One"
733 +msgstr ""
734 +
735 +#: app/Hooks/Handlers/PrivacyHandler.php:231
736 +msgid "Address Line Two"
737 +msgstr ""
738 +
739 +#: app/Hooks/Handlers/PrivacyHandler.php:251
740 +#: app/Services/TranslationStrings.php:446
741 +msgid "Created At"
742 +msgstr ""
743 +
744 +#: app/Hooks/Handlers/TwoFaHandler.php:29
745 +msgid "Too many verification code requests. Please try again after 15 minutes."
746 +msgstr ""
747 +
748 +#: app/Hooks/Handlers/TwoFaHandler.php:114
749 +msgid "Please provide a valid login code"
750 +msgstr ""
751 +
752 +#: app/Hooks/Handlers/TwoFaHandler.php:121
753 +#: app/Hooks/Handlers/TwoFaHandler.php:144
754 +msgid "Too many verification attempts. Please try again after 15 minutes."
755 +msgstr ""
756 +
757 +#: app/Hooks/Handlers/TwoFaHandler.php:129
758 +#: app/Hooks/Handlers/TwoFaHandler.php:137
759 +#: app/Hooks/Handlers/TwoFaHandler.php:178
760 +#: app/Hooks/Handlers/TwoFaHandler.php:189
761 +msgid "Your provided code or url is not valid"
762 +msgstr ""
763 +
764 +#: app/Hooks/Handlers/TwoFaHandler.php:153
765 +msgid "Sorry, your login code has been expired. Please try to login again"
766 +msgstr ""
767 +
768 +#: app/Hooks/Handlers/TwoFaHandler.php:167
769 +msgid "Invalid verification code"
770 +msgstr ""
771 +
772 +#. translators: %1s is the site name
773 +#: app/Hooks/Handlers/TwoFaHandler.php:206
97 774 #, php-format
98 -msgid "%1$s mentioned you in %2$s"
775 +msgid "Your Login code for %1s"
99 776 msgstr ""
100 777
101 -#: app/Services/Notifications/NotificationFormatter.php:159
778 +#. translators: %s is the site name
779 +#: app/Hooks/Handlers/TwoFaHandler.php:213
102 780 #, php-format
103 -msgid "%1$s reassigned a ticket"
781 +msgid "Someone requested to login to %s and here is the Login code that you can use in the login form"
104 782 msgstr ""
105 783
106 -#: app/Services/Notifications/NotificationFormatter.php:158
784 +#: app/Hooks/Handlers/TwoFaHandler.php:242
785 +msgid "Please check your email inbox and enter the two-factor verification code below:"
786 +msgstr ""
787 +
788 +#: app/Hooks/Handlers/TwoFaHandler.php:249
789 +msgid "Login Code"
790 +msgstr ""
791 +
792 +#: app/Hooks/Handlers/TwoFaHandler.php:257
793 +msgid "Verify and Login"
794 +msgstr ""
795 +
796 +#: app/Http/Controllers/AgentController.php:38
797 +msgid "Support Staff has been added"
798 +msgstr ""
799 +
800 +#: app/Http/Controllers/AgentController.php:66
801 +msgid "Support Staff has been updated"
802 +msgstr ""
803 +
804 +#: app/Http/Controllers/AgentController.php:91
805 +msgid "Support Staff has been deleted"
806 +msgstr ""
807 +
808 +#: app/Http/Controllers/AgentController.php:174
809 +msgid "Support Staff avatar reset to gravatar default"
810 +msgstr ""
811 +
812 +#: app/Http/Controllers/AgentGroupController.php:84
813 +msgid "Agent group has been created"
814 +msgstr ""
815 +
816 +#: app/Http/Controllers/AgentGroupController.php:116
817 +msgid "Agent group has been updated"
818 +msgstr ""
819 +
820 +#: app/Http/Controllers/AgentGroupController.php:129
821 +msgid "A valid fallback group is required"
822 +msgstr ""
823 +
824 +#: app/Http/Controllers/AgentGroupController.php:137
825 +msgid "The selected fallback group does not exist"
826 +msgstr ""
827 +
828 +#: app/Http/Controllers/AgentGroupController.php:172
829 +msgid "Agent group has been deleted and agents have been reassigned"
830 +msgstr ""
831 +
832 +#: app/Http/Controllers/AuthController.php:30
833 +msgid "You are not allowed to signup using this form"
834 +msgstr ""
835 +
836 +#: app/Http/Controllers/AuthController.php:42
837 +#: app/Http/Controllers/AuthController.php:475
838 +msgid "Security verification failed. Please try again"
839 +msgstr ""
840 +
841 +#: app/Http/Controllers/AuthController.php:77
842 +#: app/Http/Controllers/AuthController.php:244
843 +#: app/Http/Controllers/CustomerPortalController.php:128
844 +msgid "Your recaptcha is not verified"
845 +msgstr ""
846 +
847 +#: app/Http/Controllers/AuthController.php:100
848 +#: app/Http/Controllers/AuthController.php:108
849 +#: app/Http/Controllers/AuthController.php:142
850 +msgid "Please provide a valid verification code that was sent to your email address"
851 +msgstr ""
852 +
853 +#: app/Http/Controllers/AuthController.php:114
854 +#: app/Http/Controllers/AuthController.php:160
855 +msgid "Your verification code has already been used. Please try again"
856 +msgstr ""
857 +
858 +#: app/Http/Controllers/AuthController.php:121
859 +msgid "Your verification code has expired. Please request a new one"
860 +msgstr ""
861 +
862 +#: app/Http/Controllers/AuthController.php:130
863 +msgid "Your verification code has been expired. Please try again"
864 +msgstr ""
865 +
866 +#: app/Http/Controllers/AuthController.php:182
867 +msgid "Could not create your account. The username or email address may already be registered."
868 +msgstr ""
869 +
870 +#: app/Http/Controllers/AuthController.php:205
871 +msgid "Successfully registered to the site."
872 +msgstr ""
873 +
874 +#: app/Http/Controllers/AuthController.php:226
875 +msgid "You are not allowed to login using this form"
876 +msgstr ""
877 +
878 +#: app/Http/Controllers/AuthController.php:232
879 +msgid "Security verification failed"
880 +msgstr ""
881 +
882 +#: app/Http/Controllers/AuthController.php:251
883 +msgid "Email and Password is required"
884 +msgstr ""
885 +
886 +#: app/Http/Controllers/AuthController.php:288
887 +msgid "Too many login attempts. Please try again after 15 minutes."
888 +msgstr ""
889 +
890 +#: app/Http/Controllers/AuthController.php:293
891 +#: app/Http/Controllers/AuthController.php:312
892 +#: app/Http/Controllers/AuthController.php:351
893 +msgid "Invalid username, email address or incorrect password."
894 +msgstr ""
895 +
896 +#: app/Http/Controllers/AuthController.php:300
897 +#: app/Http/Controllers/AuthController.php:403
898 +msgid "Email or Password is not valid. Please try again"
899 +msgstr ""
900 +
901 +#. translators: %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
902 +#: app/Http/Controllers/AuthController.php:396
107 903 #, php-format
108 -msgid "%1$s reassigned a ticket in %2$s"
904 +msgid "<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For help, please see <a href=\"%1$s\">this documentation</a> or try the <a href=\"%2$s\">support forums</a>."
109 905 msgstr ""
110 906
111 -#: app/Services/Notifications/NotificationFormatter.php:174
907 +#: app/Http/Controllers/AuthController.php:467
908 +msgid "You are not allowed to reset password using this form"
909 +msgstr ""
910 +
911 +#: app/Http/Controllers/AuthController.php:483
912 +msgid "Username or email is required."
913 +msgstr ""
914 +
915 +#: app/Http/Controllers/AuthController.php:491
916 +msgid "Too many password reset requests. Please try again after 15 minutes."
917 +msgstr ""
918 +
919 +#. translators: %s is the site name
920 +#: app/Http/Controllers/AuthController.php:542
112 921 #, php-format
113 -msgid "%1$s reopened a ticket"
922 +msgid "Reset your password for %s"
114 923 msgstr ""
115 924
116 -#: app/Services/Notifications/NotificationFormatter.php:173
925 +#. translators: %s is the site name
926 +#: app/Http/Controllers/AuthController.php:569
117 927 #, php-format
118 -msgid "%1$s reopened a ticket in %2$s"
928 +msgid "Reset your password for %s support portal"
119 929 msgstr ""
120 930
121 -#: app/Services/Notifications/NotificationFormatter.php:149
122 -#: app/Services/Notifications/NotificationFormatter.php:164
931 +#. translators: %s is the user's first name
932 +#: app/Http/Controllers/AuthController.php:572
123 933 #, php-format
124 -msgid "%1$s replied to a ticket"
934 +msgid "Hi %s,"
125 935 msgstr ""
126 936
127 -#: app/Services/Notifications/NotificationFormatter.php:148
128 -#: app/Services/Notifications/NotificationFormatter.php:163
937 +#: app/Http/Controllers/AuthController.php:573
938 +msgid "Someone has requested a new password for the following account on WordPress:"
939 +msgstr ""
940 +
941 +#. translators: %s is the username
942 +#: app/Http/Controllers/AuthController.php:575
129 943 #, php-format
130 -msgid "%1$s replied to a ticket in %2$s"
944 +msgid "Username: %s"
131 945 msgstr ""
132 946
133 -#: app/Services/Notifications/NotificationFormatter.php:179
947 +#: app/Http/Controllers/AuthController.php:577
948 +msgid "If you did not request to reset your password, please ignore this email."
949 +msgstr ""
950 +
951 +#: app/Http/Controllers/AuthController.php:604
952 +msgid "If an account matches that username or email, a password reset link has been sent. Please check your inbox, including the spam folder."
953 +msgstr ""
954 +
955 +#: app/Http/Controllers/ChatMessageParserController.php:29
956 +#: app/Http/Controllers/ChatMessageParserController.php:58
957 +msgid "Invalid request signature."
958 +msgstr ""
959 +
960 +#: app/Http/Controllers/ChatMessageParserController.php:36
961 +msgid "Response has been successfully recorded"
962 +msgstr ""
963 +
964 +#: app/Http/Controllers/Controller.php:22
965 +#: app/Modules/MCP/AbilitiesRegistrar.php:514
966 +msgid "You do not have permission to perform this action."
967 +msgstr ""
968 +
969 +#: app/Http/Controllers/Controller.php:39
970 +msgid "Sorry, You do not have permission to this ticket"
971 +msgstr ""
972 +
973 +#: app/Http/Controllers/CustomerController.php:71
974 +msgid "user_id is not accepted when creating a customer. The WordPress user is linked by the customer email."
975 +msgstr ""
976 +
977 +#: app/Http/Controllers/CustomerController.php:121
978 +msgid "Customer has been added"
979 +msgstr ""
980 +
981 +#: app/Http/Controllers/CustomerController.php:184
982 +#: app/Http/Controllers/TicketController.php:1798
983 +msgid "Customer has been updated"
984 +msgstr ""
985 +
986 +#: app/Http/Controllers/CustomerController.php:192
987 +msgid "Email address has been assigned to other customer"
988 +msgstr ""
989 +
990 +#: app/Http/Controllers/CustomerController.php:270
991 +msgid "Customer avatar reset to gravatar default"
992 +msgstr ""
993 +
994 +#: app/Http/Controllers/CustomerController.php:289
995 +msgid "Please provide search string"
996 +msgstr ""
997 +
998 +#: app/Http/Controllers/CustomerController.php:298
999 +msgid "Please provide at least 3 characters to search"
1000 +msgstr ""
1001 +
1002 +#: app/Http/Controllers/CustomerController.php:304
1003 +msgid "Too many contact searches. Please try again in a few minutes."
1004 +msgstr ""
1005 +
1006 +#: app/Http/Controllers/CustomerPortalController.php:58
1007 +msgid "Your account is not active. Please contact support."
1008 +msgstr ""
1009 +
1010 +#. translators: %s is the time duration (e.g., "2 hours", "3 days")
1011 +#. translators: %s is a human-readable time difference, e.g. "2 hours"
1012 +#: app/Http/Controllers/CustomerPortalController.php:100
1013 +#: app/Services/CustomerPortalService.php:80
1014 +#: app/Services/CustomerPortalService.php:428
1015 +#: app/Services/CustomerPortalService.php:644
1016 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:71
134 1017 #, php-format
135 -msgid "%1$s triggered automation"
1018 +msgid "%s ago"
136 1019 msgstr ""
137 1020
138 -#: app/Services/Notifications/NotificationFormatter.php:178
1021 +#: app/Http/Controllers/CustomerPortalController.php:140
1022 +#: app/Services/TranslationStrings.php:1337
1023 +msgid "Title is required"
1024 +msgstr ""
1025 +
1026 +#: app/Http/Controllers/CustomerPortalController.php:141
1027 +msgid "Content is required"
1028 +msgstr ""
1029 +
1030 +#: app/Http/Controllers/CustomerPortalController.php:151
1031 +msgid "Product is required"
1032 +msgstr ""
1033 +
1034 +#: app/Http/Controllers/CustomerPortalController.php:180
1035 +msgid "Invalid form data submitted"
1036 +msgstr ""
1037 +
1038 +#: app/Http/Controllers/CustomerPortalController.php:205
1039 +msgid "You do not have access to this mailbox."
1040 +msgstr ""
1041 +
1042 +#: app/Http/Controllers/CustomerPortalController.php:216
1043 +msgid "Unable to identify. Please make sure you have provided correct information."
1044 +msgstr ""
1045 +
1046 +#: app/Http/Controllers/CustomerPortalController.php:226
1047 +msgid "Sorry you cannot create ticket"
1048 +msgstr ""
1049 +
1050 +#: app/Http/Controllers/CustomerPortalController.php:244
1051 +#: app/Http/Controllers/TicketController.php:209
1052 +msgid "Ticket has been created successfully"
1053 +msgstr ""
1054 +
1055 +#: app/Http/Controllers/CustomerPortalController.php:294
1056 +msgid "Sorry you cannot create response"
1057 +msgstr ""
1058 +
1059 +#: app/Http/Controllers/CustomerPortalController.php:410
1060 +msgid "You have been logged out"
1061 +msgstr ""
1062 +
1063 +#: app/Http/Controllers/FluentBoardsController.php:16
1064 +#: app/Http/Controllers/FluentBoardsController.php:38
1065 +#: app/Http/Controllers/FluentBoardsController.php:62
1066 +msgid "Fluent Boards plugin is not installed or activated."
1067 +msgstr ""
1068 +
1069 +#: app/Http/Controllers/FluentBoardsController.php:90
1070 +msgid "Failed to create task."
1071 +msgstr ""
1072 +
1073 +#: app/Http/Controllers/FluentBoardsController.php:97
1074 +msgid "Task successfully added to Fluent Boards"
1075 +msgstr ""
1076 +
1077 +#: app/Http/Controllers/FluentBotController.php:161
1078 +msgid "You do not have permission to reset chat"
1079 +msgstr ""
1080 +
1081 +#: app/Http/Controllers/FluentBotController.php:214
1082 +#: app/Services/Helper.php:1954
1083 +msgid "Something went wrong. Please try again later."
1084 +msgstr ""
1085 +
1086 +#: app/Http/Controllers/FluentBotController.php:287
1087 +msgid "No conversation to resume."
1088 +msgstr ""
1089 +
1090 +#: app/Http/Controllers/FluentBotController.php:349
1091 +#: app/Http/Controllers/FluentBotController.php:473
1092 +msgid "Invalid chat_id format"
1093 +msgstr ""
1094 +
1095 +#: app/Http/Controllers/FluentBotController.php:368
1096 +msgid "Chat ID already set for this ticket"
1097 +msgstr ""
1098 +
1099 +#: app/Http/Controllers/FluentBotController.php:485
1100 +msgid "Conversation not found for this ticket."
1101 +msgstr ""
1102 +
1103 +#: app/Http/Controllers/FluentBotController.php:523
1104 +#: app/Services/TranslationStrings.php:1600
1105 +msgid "Conversation"
1106 +msgstr ""
1107 +
1108 +#: app/Http/Controllers/FluentBotController.php:592
1109 +msgid "Invalid message_id"
1110 +msgstr ""
1111 +
1112 +#: app/Http/Controllers/FluentBotController.php:596
1113 +msgid "Invalid reaction"
1114 +msgstr ""
1115 +
1116 +#: app/Http/Controllers/FluentBotController.php:601
1117 +#: app/Http/Controllers/FluentBotController.php:627
1118 +msgid "No active chat for this ticket"
1119 +msgstr ""
1120 +
1121 +#: app/Http/Controllers/FluentBotController.php:622
1122 +msgid "Invalid feedback_id"
1123 +msgstr ""
1124 +
1125 +#: app/Http/Controllers/IntegrationController.php:41
1126 +#: app/Http/Controllers/SlackController.php:36
1127 +msgid "Settings failed to save"
1128 +msgstr ""
1129 +
1130 +#: app/Http/Controllers/IntegrationController.php:49
1131 +#: app/Http/Controllers/SettingsController.php:87
1132 +#: app/Http/Controllers/SlackController.php:43
1133 +#: app/Services/MailerInbox/MailBoxService.php:193
1134 +msgid "Settings has been updated"
1135 +msgstr ""
1136 +
1137 +#: app/Http/Controllers/MailBoxController.php:54
1138 +msgid "Mailbox has been created successfully"
1139 +msgstr ""
1140 +
1141 +#: app/Http/Controllers/MailBoxController.php:78
1142 +msgid "Mailbox has been saved"
1143 +msgstr ""
1144 +
1145 +#: app/Http/Controllers/MailBoxController.php:127
1146 +#: app/Modules/MCP/Support/TicketAccessGuard.php:52
1147 +msgid "You do not have access to the specified mailbox"
1148 +msgstr ""
1149 +
1150 +#: app/Http/Controllers/McpSettingsController.php:50
1151 +msgid "Sorry, you do not have permission to change the MCP setting."
1152 +msgstr ""
1153 +
1154 +#: app/Http/Controllers/McpSettingsController.php:67
1155 +msgid "MCP enabled. AI agents with a valid application password can now reach the Fluent Support tools."
1156 +msgstr ""
1157 +
1158 +#: app/Http/Controllers/McpSettingsController.php:68
1159 +msgid "MCP disabled. The endpoint will reject requests until re-enabled."
1160 +msgstr ""
1161 +
1162 +#: app/Http/Controllers/McpSettingsController.php:80
1163 +msgid "Sorry, you do not have permission to install plugins."
1164 +msgstr ""
1165 +
1166 +#: app/Http/Controllers/McpSettingsController.php:87
1167 +msgid "Automatic install needs a Fluent Pro plugin active. Install FluentHub manually, then reload this page to connect Fluent Support with AI agents."
1168 +msgstr ""
1169 +
1170 +#: app/Http/Controllers/McpSettingsController.php:108
1171 +msgid "FluentHub could not be installed automatically."
1172 +msgstr ""
1173 +
1174 +#: app/Http/Controllers/McpSettingsController.php:108
1175 +msgid "Install it manually, then reload this page."
1176 +msgstr ""
1177 +
1178 +#: app/Http/Controllers/McpSettingsController.php:119
1179 +msgid "FluentHub installed and activated. The MCP endpoint is ready."
1180 +msgstr ""
1181 +
1182 +#: app/Http/Controllers/McpSettingsController.php:122
1183 +msgid "FluentHub was installed. Please reload this page to finish connecting the MCP endpoint."
1184 +msgstr ""
1185 +
1186 +#: app/Http/Controllers/McpSettingsController.php:168
1187 +msgid "Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx proxy needs it to talk to self-signed SSL."
1188 +msgstr ""
1189 +
1190 +#: app/Http/Controllers/McpSettingsController.php:181
1191 +msgid "Add this to your Claude Desktop config (Settings → Developer → Edit Config), fill in your username + application password, then restart Claude Desktop."
1192 +msgstr ""
1193 +
1194 +#: app/Http/Controllers/McpSettingsController.php:196
1195 +msgid "Add to Cursor's mcp.json, replacing the placeholder with base64 of \"username:application-password\"."
1196 +msgstr ""
1197 +
1198 +#: app/Http/Controllers/McpSettingsController.php:207
1199 +msgid "In Codex, add a custom MCP server with Streamable HTTP transport and the Authorization header above."
1200 +msgstr ""
1201 +
1202 +#: app/Http/Controllers/McpSettingsController.php:221
1203 +msgid "Any MCP client that speaks Streamable HTTP can connect using this URL and a Basic auth header."
1204 +msgstr ""
1205 +
1206 +#: app/Http/Controllers/McpSettingsController.php:232
1207 +msgid "Run this in your terminal where Claude Code is installed, replacing the placeholder with base64 of \"username:application-password\"."
1208 +msgstr ""
1209 +
1210 +#: app/Http/Controllers/NotificationController.php:19
1211 +#: app/Http/Controllers/NotificationController.php:38
1212 +#: app/Http/Controllers/NotificationController.php:62
1213 +#: app/Http/Controllers/NotificationController.php:77
1214 +#: app/Http/Controllers/NotificationController.php:93
1215 +#: app/Http/Controllers/TicketController.php:506
1216 +#: app/Http/Controllers/TicketController.php:665
1217 +#: app/Http/Controllers/TicketController.php:712
1218 +msgid "Sorry, You do not have permission. Please add yourself as support agent first"
1219 +msgstr ""
1220 +
1221 +#: app/Http/Controllers/ReportingController.php:226
1222 +#: app/Modules/StatModule.php:67
1223 +#: app/Modules/StatModule.php:112
1224 +#: app/Modules/StatModule.php:164
1225 +#: app/Modules/StatModule.php:343
1226 +#: app/Services/Tickets/TicketStats.php:33
1227 +#: app/Services/TranslationStrings.php:828
1228 +msgid "New Tickets"
1229 +msgstr ""
1230 +
1231 +#: app/Http/Controllers/ReportingController.php:227
1232 +#: app/Modules/StatModule.php:71
1233 +#: app/Modules/StatModule.php:116
1234 +#: app/Services/Tickets/TicketStats.php:27
1235 +msgid "Active Tickets"
1236 +msgstr ""
1237 +
1238 +#: app/Http/Controllers/ReportingController.php:228
1239 +#: app/Modules/StatModule.php:75
1240 +#: app/Modules/StatModule.php:120
1241 +#: app/Modules/StatModule.php:168
1242 +#: app/Modules/StatModule.php:347
1243 +#: app/Services/Tickets/TicketStats.php:45
1244 +msgid "Closed Tickets"
1245 +msgstr ""
1246 +
1247 +#: app/Http/Controllers/ReportingController.php:229
1248 +#: app/Modules/StatModule.php:124
1249 +#: app/Modules/StatModule.php:172
1250 +#: app/Modules/StatModule.php:351
1251 +#: app/Services/Helper.php:867
1252 +#: app/Services/TranslationStrings.php:1080
1253 +msgid "Responses"
1254 +msgstr ""
1255 +
1256 +#: app/Http/Controllers/ReportingController.php:230
1257 +#: app/Services/Helper.php:869
1258 +#: app/Services/TranslationStrings.php:915
1259 +msgid "Open Tickets"
1260 +msgstr ""
1261 +
1262 +#: app/Http/Controllers/ReportingController.php:234
1263 +#: app/Modules/StatModule.php:79
1264 +#: app/Services/TranslationStrings.php:1344
1265 +msgid "Total Responses"
1266 +msgstr ""
1267 +
1268 +#: app/Http/Controllers/SettingsController.php:133
1269 +msgid "Please select a page or enable create page"
1270 +msgstr ""
1271 +
1272 +#: app/Http/Controllers/SettingsController.php:143
1273 +msgid "Support Portal"
1274 +msgstr ""
1275 +
1276 +#: app/Http/Controllers/SettingsController.php:207
1277 +msgid "Enable FluentCRM Integration"
1278 +msgstr ""
1279 +
1280 +#: app/Http/Controllers/SettingsController.php:211
1281 +msgid "Default status for new contacts"
1282 +msgstr ""
1283 +
1284 +#: app/Http/Controllers/SettingsController.php:215
1285 +msgid "Subscribed"
1286 +msgstr ""
1287 +
1288 +#: app/Http/Controllers/SettingsController.php:219
1289 +msgid "Pending"
1290 +msgstr ""
1291 +
1292 +#: app/Http/Controllers/SettingsController.php:227
1293 +msgid "Select the default status for new contacts. If you select pending and it's a new contact then a double optin email will be sent"
1294 +msgstr ""
1295 +
1296 +#: app/Http/Controllers/SettingsController.php:231
1297 +msgid "Add to FluentCRM list (optional)"
1298 +msgstr ""
1299 +
1300 +#: app/Http/Controllers/SettingsController.php:242
1301 +msgid "Add to Tags"
1302 +msgstr ""
1303 +
1304 +#: app/Http/Controllers/SettingsController.php:286
1305 +msgid "Installation has been completed"
1306 +msgstr ""
1307 +
1308 +#: app/Http/Controllers/SettingsController.php:298
1309 +msgid "Your reCAPTCHA settings deleted successfully."
1310 +msgstr ""
1311 +
1312 +#: app/Http/Controllers/SettingsController.php:303
1313 +msgid "Unable to delete reCAPTCHA settings, try again"
1314 +msgstr ""
1315 +
1316 +#: app/Http/Controllers/SettingsController.php:309
1317 +msgid "Invalid reCAPTCHA data."
1318 +msgstr ""
1319 +
1320 +#: app/Http/Controllers/SettingsController.php:325
1321 +msgid "Your recaptcha details are already saved."
1322 +msgstr ""
1323 +
1324 +#: app/Http/Controllers/SettingsController.php:336
1325 +msgid "Your reCAPTCHA settings are not valid."
1326 +msgstr ""
1327 +
1328 +#: app/Http/Controllers/SettingsController.php:341
1329 +msgid "Please verify reCAPTCHA before saving."
1330 +msgstr ""
1331 +
1332 +#: app/Http/Controllers/SettingsController.php:350
1333 +msgid "Your reCAPTCHA settings updated successfully."
1334 +msgstr ""
1335 +
1336 +#: app/Http/Controllers/SettingsController.php:361
1337 +msgid "Your reCAPTCHA settings added successfully."
1338 +msgstr ""
1339 +
1340 +#: app/Http/Controllers/SettingsController.php:372
1341 +msgid "Invalid AI provider selected."
1342 +msgstr ""
1343 +
1344 +#: app/Http/Controllers/SettingsController.php:402
1345 +msgid "AI settings have been successfully saved."
1346 +msgstr ""
1347 +
1348 +#: app/Http/Controllers/SettingsController.php:407
139 1349 #, php-format
140 -msgid "%1$s triggered automation in %2$s"
1350 +msgid "An error occurred while saving the settings: %s"
141 1351 msgstr ""
142 1352
143 -#: app/Services/Notifications/NotificationFormatter.php:184
1353 +#: app/Http/Controllers/SettingsController.php:425
1354 +msgid "AI provider settings have been successfully disconnected."
1355 +msgstr ""
1356 +
1357 +#: app/Http/Controllers/SettingsController.php:513
1358 +#: app/Http/Controllers/SettingsController.php:535
1359 +msgid "FluentCRM plugin has been installed and activated successfully"
1360 +msgstr ""
1361 +
1362 +#: app/Http/Controllers/SettingsController.php:519
1363 +#: app/Http/Controllers/SettingsController.php:556
1364 +msgid "Sorry! you do not have permission to install plugin"
1365 +msgstr ""
1366 +
1367 +#: app/Http/Controllers/SettingsController.php:539
1368 +msgid "Sorry! FluentCRM could not be installed. Please install manually"
1369 +msgstr ""
1370 +
1371 +#: app/Http/Controllers/SettingsController.php:550
1372 +#: app/Http/Controllers/SettingsController.php:572
1373 +msgid "Fluent Forms plugin has been installed and activated successfully"
1374 +msgstr ""
1375 +
1376 +#: app/Http/Controllers/SettingsController.php:577
1377 +msgid "Fluent Forms could not be installed"
1378 +msgstr ""
1379 +
1380 +#: app/Http/Controllers/SettingsController.php:725
1381 +msgid "Default WordPress Storage"
1382 +msgstr ""
1383 +
1384 +#: app/Http/Controllers/SettingsController.php:729
1385 +msgid "Upload and store the files to your WordPress File System Storage."
1386 +msgstr ""
1387 +
1388 +#: app/Http/Controllers/SettingsController.php:739
1389 +msgid "Upload and store the files to your Dropbox Storage."
1390 +msgstr ""
1391 +
1392 +#: app/Http/Controllers/SettingsController.php:748
1393 +msgid "Upload and store the files to your Google Drive Storage."
1394 +msgstr ""
1395 +
1396 +#: app/Http/Controllers/SettingsController.php:758
1397 +msgid "Upload and store the files to Cloudflare R2 Storage with zero egress fees."
1398 +msgstr ""
1399 +
1400 +#: app/Http/Controllers/SettingsController.php:768
1401 +msgid "Upload and store the files to Amazon S3 cloud storage."
1402 +msgstr ""
1403 +
1404 +#: app/Http/Controllers/SettingsController.php:785
1405 +msgid "Upload driver updated."
1406 +msgstr ""
1407 +
1408 +#: app/Http/Controllers/SettingsController.php:938
1409 +msgid "Settings saved."
1410 +msgstr ""
1411 +
1412 +#: app/Http/Controllers/SettingsController.php:966
1413 +msgid "Prompt options saved successfully"
1414 +msgstr ""
1415 +
1416 +#: app/Http/Controllers/TicketController.php:177
1417 +msgid "A valid email is required to create a ticket"
1418 +msgstr ""
1419 +
1420 +#: app/Http/Controllers/TicketController.php:194
1421 +msgid "Customer could not be created"
1422 +msgstr ""
1423 +
1424 +#: app/Http/Controllers/TicketController.php:253
1425 +#: app/Http/Controllers/TicketController.php:410
1426 +#: app/Http/Controllers/TicketController.php:1506
1427 +#: app/Http/Controllers/TicketController.php:1548
1428 +msgid "Ticket cannot be fetched due to restricted mailbox"
1429 +msgstr ""
1430 +
1431 +#: app/Http/Controllers/TicketController.php:520
1432 +msgid "Someone replied to this ticket while you were writing."
1433 +msgstr ""
1434 +
1435 +#: app/Http/Controllers/TicketController.php:537
1436 +msgid "Response has been added"
1437 +msgstr ""
1438 +
1439 +#: app/Http/Controllers/TicketController.php:581
1440 +#: app/Http/Controllers/TicketController.php:610
1441 +msgid "Please select a FluentBooking event type."
1442 +msgstr ""
1443 +
1444 +#: app/Http/Controllers/TicketController.php:682
1445 +msgid "Draft has been updated"
1446 +msgstr ""
1447 +
1448 +#: app/Http/Controllers/TicketController.php:695
1449 +msgid "Draft has been added"
1450 +msgstr ""
1451 +
1452 +#: app/Http/Controllers/TicketController.php:750
1453 +msgid "You do not have permission to perform this action"
1454 +msgstr ""
1455 +
1456 +#: app/Http/Controllers/TicketController.php:760
1457 +msgid "Draft not found"
1458 +msgstr ""
1459 +
1460 +#: app/Http/Controllers/TicketController.php:774
1461 +msgid "You do not have permission to delete this draft"
1462 +msgstr ""
1463 +
1464 +#: app/Http/Controllers/TicketController.php:781
1465 +msgid "Discard draft successfully"
1466 +msgstr ""
1467 +
1468 +#: app/Http/Controllers/TicketController.php:858
1469 +#: app/Http/Controllers/TicketController.php:1066
1470 +msgid "This ticket property cannot be updated."
1471 +msgstr ""
1472 +
1473 +#. translators: 1: previous status, 2: new status
1474 +#: app/Http/Controllers/TicketController.php:877
144 1475 #, php-format
145 -msgid "%1$s updated a ticket"
1476 +msgid "Ticket status changed from %1$s to %2$s"
146 1477 msgstr ""
147 1478
148 -#: app/Services/Notifications/NotificationFormatter.php:183
1479 +#. translators: %s: The name of the property that was updated
1480 +#: app/Http/Controllers/TicketController.php:908
149 1481 #, php-format
150 -msgid "%1$s updated a ticket in %2$s"
1482 +msgid "%s has been updated"
151 1483 msgstr ""
152 1484
153 -#. %1$s is opening paragraph tag, %2$s is closing paragraph tag
154 -#: app/Services/EmailNotification/Settings.php:110
155 -#, php-format
156 -msgid ""
157 -"%1$sPlease login or create an account to access the Customer Support "
158 -"Portal%2$s [fluent_support_auth]"
1485 +#: app/Http/Controllers/TicketController.php:1005
1486 +msgid "Ticket title cannot be empty."
159 1487 msgstr ""
160 1488
161 -#. %d is meeting duration in minutes.
162 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:574
163 -msgid "%d min"
1489 +#: app/Http/Controllers/TicketController.php:1020
1490 +msgid "Invalid ticket status."
164 1491 msgstr ""
165 1492
166 -#. %d represents the number of closed tickets.
167 -#: app/Http/Controllers/TicketController.php:1078
1493 +#: app/Http/Controllers/TicketController.php:1026
1494 +msgid "Closing or reopening a ticket must use the dedicated close and re-open actions."
1495 +msgstr ""
1496 +
1497 +#: app/Http/Controllers/TicketController.php:1033
1498 +#: app/Http/Controllers/TicketController.php:1301
1499 +msgid "Invalid ticket priority."
1500 +msgstr ""
1501 +
1502 +#: app/Http/Controllers/TicketController.php:1039
1503 +msgid "Invalid client priority."
1504 +msgstr ""
1505 +
1506 +#: app/Http/Controllers/TicketController.php:1046
1507 +#: app/Http/Controllers/TicketController.php:1315
1508 +msgid "Invalid product."
1509 +msgstr ""
1510 +
1511 +#: app/Http/Controllers/TicketController.php:1052
1512 +msgid "Permission denied to assign agent"
1513 +msgstr ""
1514 +
1515 +#: app/Http/Controllers/TicketController.php:1060
1516 +#: app/Services/MailerInbox/MailBoxService.php:262
1517 +msgid "Agent is restricted for this mailbox ticket"
1518 +msgstr ""
1519 +
1520 +#: app/Http/Controllers/TicketController.php:1085
1521 +#: app/Services/CustomerPortalService.php:211
1522 +#: app/Services/Tickets/ResponseService.php:123
1523 +#: app/Services/Tickets/TicketService.php:38
1524 +msgid "Ticket has been closed"
1525 +msgstr ""
1526 +
1527 +#: app/Http/Controllers/TicketController.php:1108
1528 +#: app/Services/CustomerPortalService.php:230
1529 +msgid "Ticket has been opened again"
1530 +msgstr ""
1531 +
1532 +#. translators: %d is the most tickets one bulk action can change
1533 +#: app/Http/Controllers/TicketController.php:1132
1534 +#, php-format
1535 +msgid "You can change at most %d tickets at a time."
1536 +msgstr ""
1537 +
1538 +#. translators: %d represents the number of closed tickets.
1539 +#: app/Http/Controllers/TicketController.php:1152
1540 +#, php-format
168 1541 msgid "%d tickets have been closed."
169 1542 msgstr ""
170 1543
171 -#. %d is the number of tickets that were deleted
172 -#: app/Http/Controllers/TicketController.php:1093
1544 +#. translators: %d is the number of tickets that were deleted
1545 +#: app/Http/Controllers/TicketController.php:1167
1546 +#, php-format
173 1547 msgid "%d tickets have been deleted"
174 1548 msgstr ""
175 1549
176 -#. %s is the time duration (e.g., "2 hours", "3 days")
177 -#: app/Services/CustomerPortalService.php:47
178 -#: app/Services/CustomerPortalService.php:343
179 -#: app/Services/CustomerPortalService.php:515
180 -#: app/Http/Controllers/CustomerPortalController.php:101
1550 +#: app/Http/Controllers/TicketController.php:1173
1551 +msgid "agent_id param is required"
1552 +msgstr ""
1553 +
1554 +#. translators: %1$d is the number of tickets assigned, %2$s is the agent's name.
1555 +#: app/Http/Controllers/TicketController.php:1206
181 1556 #, php-format
182 -msgid "%s ago"
1557 +msgid "%1$d tickets have been assigned to %2$s."
183 1558 msgstr ""
184 1559
185 -#. %s: The name of the property that was updated
186 -#: app/Http/Controllers/TicketController.php:978
1560 +#. translators: %1$d is the number of skipped tickets due to mailbox restrictions.
1561 +#: app/Http/Controllers/TicketController.php:1214
187 1562 #, php-format
188 -msgid "%s has been updated"
1563 +msgid "%1$d tickets were skipped due to mailbox restrictions or already being assigned."
189 1564 msgstr ""
190 1565
191 -#: app/Services/TranslationStrings.php:31
192 -msgid "(Maximum visibility)"
1566 +#: app/Http/Controllers/TicketController.php:1224
1567 +msgid "agent_group_id param is required"
193 1568 msgstr ""
194 1569
195 -#: app/Services/Helper.php:540
196 -msgid "(no title)"
1570 +#: app/Http/Controllers/TicketController.php:1231
1571 +msgid "No agents found in this group"
197 1572 msgstr ""
198 1573
199 -#: app/Services/TranslationStrings.php:32
200 -msgid "(Standard spacing)"
1574 +#. translators: %1$d is tickets assigned, %2$d is tickets skipped.
1575 +#: app/Http/Controllers/TicketController.php:1263
1576 +#, php-format
1577 +msgid "%1$d tickets assigned via agent group. %2$d skipped."
201 1578 msgstr ""
202 1579
203 -#: app/Services/TranslationStrings.php:33
204 -msgid "+ Add Product Bot"
1580 +#: app/Http/Controllers/TicketController.php:1280
1581 +msgid "Selected tags has been added to tickets"
205 1582 msgstr ""
206 1583
207 -#: app/Services/TranslationStrings.php:34
208 -msgid "+ Add Prompt Option"
1584 +#: app/Http/Controllers/TicketController.php:1287
1585 +msgid "Please select tags to remove"
209 1586 msgstr ""
210 1587
211 -#: app/Services/TranslationStrings.php:35
212 -msgid ". Please copy this code and paste it in the"
1588 +#: app/Http/Controllers/TicketController.php:1295
1589 +msgid "Selected tags have been removed from the tickets"
213 1590 msgstr ""
214 1591
215 -#: app/Services/TranslationStrings.php:36
216 -msgid ""
217 -". You can set your actions and run the workflow actions from ticket page."
1592 +#. translators: %d is the number of tickets whose priority changed
1593 +#: app/Http/Controllers/TicketController.php:1307
1594 +#, php-format
1595 +msgid "Priority changed on %d tickets."
218 1596 msgstr ""
219 1597
220 -#. %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
221 -#: app/Http/Controllers/AuthController.php:362
1598 +#. translators: %d is the number of tickets whose product changed
1599 +#: app/Http/Controllers/TicketController.php:1321
222 1600 #, php-format
223 -msgid ""
224 -"<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For "
225 -"help, please see <a href=\"%1$s\">this documentation</a> or try the <a "
226 -"href=\"%2$s\">support forums</a>."
1601 +msgid "Product changed on %d tickets."
227 1602 msgstr ""
228 1603
229 -#: app/Http/Controllers/AuthController.php:487
230 -msgid "<strong>Error</strong>: Invalid username or email"
1604 +#. translators: %d is the number of tickets reopened
1605 +#: app/Http/Controllers/TicketController.php:1337
1606 +#, php-format
1607 +msgid "%d tickets have been reopened."
231 1608 msgstr ""
232 1609
233 -#: app/Http/Controllers/AuthController.php:249
234 -#: app/Http/Controllers/AuthController.php:299
235 -msgid ""
236 -"<strong>Error</strong>: Invalid username, email address or incorrect "
237 -"password."
1610 +#: app/Http/Controllers/TicketController.php:1343
1611 +msgid "Sorry no action found as available"
238 1612 msgstr ""
239 1613
240 -#: app/Http/Controllers/AuthController.php:480
241 -msgid ""
242 -"<strong>Error</strong>: There is no account with that username or email "
243 -"address."
1614 +#: app/Http/Controllers/TicketController.php:1391
1615 +msgid "Ticket has been deleted successfully"
244 1616 msgstr ""
245 1617
246 -#: app/Services/Helper.php:1016
247 -msgid ""
248 -"A cloud storage service by Google for storing, syncing, and sharing files."
1618 +#: app/Http/Controllers/TicketController.php:1439
1619 +msgid "Sorry no tickets found based on your filter and bulk actions"
249 1620 msgstr ""
250 1621
251 -#: app/Services/Helper.php:1023
252 -msgid ""
253 -"A cloud-based file storage and sharing service that allows users to store "
254 -"files online and sync them across devices."
1622 +#: app/Http/Controllers/TicketController.php:1486
1623 +msgid "Response has been added to the selected tickets"
255 1624 msgstr ""
256 1625
257 -#: app/Services/Helper.php:883
258 -msgid "A New Era of eCommerce with WordPress"
1626 +#: app/Http/Controllers/TicketController.php:1514
1627 +msgid "Sorry, you do not have permission to delete this response."
259 1628 msgstr ""
260 1629
261 -#: app/Services/Helper.php:1044
262 -msgid ""
263 -"A project management tool designed to streamline workflows and collaboration "
264 -"through customizable, kanban-style boards."
1630 +#: app/Http/Controllers/TicketController.php:1526
1631 +msgid "Selected response has been deleted"
265 1632 msgstr ""
266 1633
267 -#: app/Services/Helper.php:939
268 -msgid "A robust form plugin suitable for any business"
1634 +#: app/Http/Controllers/TicketController.php:1562
1635 +msgid "This response type cannot be edited."
269 1636 msgstr ""
270 1637
271 -#: app/Services/Helper.php:1037
272 -msgid ""
273 -"A security service by Google designed to protect websites from bots and "
274 -"abuse by using challenges to distinguish between human and automated access."
1638 +#: app/Http/Controllers/TicketController.php:1569
1639 +#: app/Http/Controllers/TicketController.php:1585
1640 +msgid "Sorry, you do not have permission to update this response."
275 1641 msgstr ""
276 1642
277 -#: app/Http/Controllers/TicketController.php:188
278 -msgid "A valid email is required to create a ticket"
1643 +#: app/Http/Controllers/TicketController.php:1580
1644 +msgid "Sorry, You do not have permission to approve this draft response"
279 1645 msgstr ""
280 1646
281 -#: app/Http/Controllers/AgentGroupController.php:129
282 -msgid "A valid fallback group is required"
1647 +#: app/Http/Controllers/TicketController.php:1600
1648 +msgid "Selected response has been updated"
283 1649 msgstr ""
284 1650
285 -#. %s is the email address
286 -#: app/Hooks/Handlers/EmailVerificationHandler.php:74
1651 +#: app/Http/Controllers/TicketController.php:1615
1652 +msgid "You do not have permission to approve draft responses."
1653 +msgstr ""
1654 +
1655 +#: app/Http/Controllers/TicketController.php:1638
1656 +msgid "Draft response has been successfully approved."
1657 +msgstr ""
1658 +
1659 +#: app/Http/Controllers/TicketController.php:1721
1660 +msgid "Tag has been added to this ticket"
1661 +msgstr ""
1662 +
1663 +#: app/Http/Controllers/TicketController.php:1748
1664 +msgid "Tag has been removed from this ticket"
1665 +msgstr ""
1666 +
1667 +#: app/Http/Controllers/TicketController.php:1769
1668 +#: app/Http/Controllers/TicketController.php:1788
1669 +msgid "Invalid customer selected."
1670 +msgstr ""
1671 +
1672 +#: app/Http/Controllers/TicketController.php:1775
1673 +msgid "You do not have permission to change the ticket customer."
1674 +msgstr ""
1675 +
1676 +#: app/Http/Controllers/TicketController.php:1792
1677 +msgid "Customer already assigned to this ticket."
1678 +msgstr ""
1679 +
1680 +#: app/Http/Controllers/TicketController.php:1925
1681 +msgid "Invalid filter type."
1682 +msgstr ""
1683 +
1684 +#: app/Http/Controllers/TwofaController.php:19
1685 +msgid "Your provided code is not valid. Please try again"
1686 +msgstr ""
1687 +
1688 +#: app/Http/Controllers/UploaderController.php:112
1689 +msgid "Invalid file upload request."
1690 +msgstr ""
1691 +
1692 +#: app/Http/Controllers/UploaderController.php:134
1693 +msgid "You do not have permission to upload a file to this ticket"
1694 +msgstr ""
1695 +
1696 +#. translators: %d is the maximum number of files allowed per ticket
1697 +#: app/Http/Controllers/UploaderController.php:158
287 1698 #, php-format
288 -msgid "A verification code has been sent to %s. Please provide the code below:"
1699 +msgid "You can upload a maximum of %d files."
289 1700 msgstr ""
290 1701
291 -#: app/Services/Helper.php:1030
292 -msgid ""
293 -"A WordPress plugin that enables the creation and management of membership "
294 -"sites, including content access control and subscription billing."
1702 +#. translators: %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
1703 +#: app/Http/Controllers/UploaderController.php:173
1704 +#, php-format
1705 +msgid "Only %s files are allowed."
295 1706 msgstr ""
296 1707
297 -#: app/Services/EmailNotification/Settings.php:251
298 -msgid "Accepted File Types"
1708 +#. translators: %.01f is the maximum file size in megabytes
1709 +#: app/Http/Controllers/UploaderController.php:175
1710 +#, php-format
1711 +msgid "The file cannot be more than %.01fMB. Please upload somewhere like Dropbox/Google Drive and paste the link in the response"
299 1712 msgstr ""
300 1713
301 -#: app/Services/TranslationStrings.php:41
302 -msgid "Access Code"
1714 +#: app/Http/Controllers/UploaderController.php:218
1715 +#: app/Services/CustomerPortalService.php:76
1716 +#: app/Services/CustomerPortalService.php:341
1717 +#: app/Services/CustomerPortalService.php:349
1718 +#: app/Services/CustomerPortalService.php:355
1719 +#: app/Services/CustomerPortalService.php:566
1720 +msgid "Sorry, You do not have permission to this support ticket"
303 1721 msgstr ""
304 1722
305 -#: app/Modules/PermissionManager.php:485
306 -msgid "Access Private Data (Customers, Agents)"
1723 +#: app/Http/Controllers/UploaderController.php:260
1724 +#: app/Http/Controllers/UploaderController.php:268
1725 +msgid "You do not have permission to upload a file"
307 1726 msgstr ""
308 1727
309 -#: app/Services/TranslationStrings.php:42
310 -msgid "Access Token"
1728 +#: app/Http/Controllers/UploaderController.php:347
1729 +msgid "No image file provided."
311 1730 msgstr ""
312 1731
313 -#: app/Services/TranslationStrings.php:43
314 -#: app/Services/EmailNotification/Settings.php:456
315 -#: app/Hooks/Handlers/AdminBarHandler.php:91
316 -msgid "Action"
1732 +#: app/Http/Controllers/UploaderController.php:358
1733 +msgid "Invalid image file type."
317 1734 msgstr ""
318 1735
319 -#: app/Services/TranslationStrings.php:44
320 -msgid "Action Title"
1736 +#: app/Http/Controllers/UploaderController.php:367
1737 +msgid "File content does not match the image type."
321 1738 msgstr ""
322 1739
323 -#: app/Services/TranslationStrings.php:45
324 -msgid "Actions"
1740 +#: app/Http/Controllers/WidgetsController.php:19
1741 +msgid "Invalid filter name"
325 1742 msgstr ""
326 1743
327 -#: app/Hooks/Handlers/EmailVerificationHandler.php:60
328 -#: app/Hooks/Handlers/TwoFaHandler.php:171
329 -msgid "Activate your account"
1744 +#: app/Http/Controllers/WidgetsController.php:45
1745 +#: app/Modules/MCP/Tools/ManagementTools.php:473
1746 +#: app/Modules/MCP/Tools/ResponseTools.php:100
1747 +#: app/Modules/MCP/Tools/ResponseTools.php:598
1748 +#: app/Modules/MCP/Tools/ResponseTools.php:657
1749 +#: app/Modules/MCP/Tools/TicketTools.php:296
1750 +#: app/Modules/MCP/Tools/TicketTools.php:599
1751 +#: app/Modules/MCP/Tools/TicketTools.php:662
1752 +#: app/Modules/MCP/Tools/TicketTools.php:838
1753 +#: app/Modules/MCP/Tools/TicketTools.php:868
1754 +#: app/Modules/MCP/Tools/TicketTools.php:1008
1755 +#: app/Services/TranslationStrings.php:1319
1756 +msgid "Ticket not found"
330 1757 msgstr ""
331 1758
332 -#: app/Services/TranslationStrings.php:46 app/Services/Helper.php:122
333 -#: app/Models/Traits/CustomerTrait.php:90
334 -msgid "Active"
1759 +#: app/Http/Policies/AgentPolicy.php:52
1760 +msgid "You must be logged in to perform this action."
335 1761 msgstr ""
336 1762
337 -#: app/Services/TranslationStrings.php:47
338 -msgid "Active Agents"
1763 +#: app/Http/Policies/AgentPolicy.php:58
1764 +msgid "Only administrators can add, edit, or delete support staff."
339 1765 msgstr ""
340 1766
341 -#: app/Modules/StatModule.php:73 app/Modules/StatModule.php:116
342 -#: app/Services/Tickets/TicketStats.php:25
343 -#: app/Http/Controllers/ReportingController.php:442
344 -msgid "Active Tickets"
1767 +#: app/Http/Policies/CustomerPolicy.php:42
1768 +msgid "You do not have permission to manage customers."
345 1769 msgstr ""
346 1770
347 -#: app/Hooks/Handlers/Menu.php:93 app/Hooks/Handlers/Menu.php:94
348 -#: app/Hooks/Handlers/Menu.php:185
349 -msgid "Activities"
1771 +#: app/Http/Policies/CustomerPolicy.php:53
1772 +msgid "Only administrators can delete customers."
350 1773 msgstr ""
351 1774
352 -#: app/Services/TranslationStrings.php:48
353 -msgid "Activity Log Settings"
1775 +#: app/Http/Policies/PortalPolicy.php:57
1776 +msgid "You do not have permission"
354 1777 msgstr ""
355 1778
356 -#: app/Services/TranslationStrings.php:49
357 -msgid "Activity Logs are currently disabled"
1779 +#: app/Http/Requests/AgentCreateRequest.php:20
1780 +msgid "Email is required"
358 1781 msgstr ""
359 1782
360 -#: app/Services/TranslationStrings.php:50
361 -msgid "Activity Reports"
1783 +#: app/Http/Requests/AgentCreateRequest.php:21
1784 +msgid "First name is required"
362 1785 msgstr ""
363 1786
1787 +#: app/Http/Requests/ProductRequest.php:26
1788 +msgid "Product Title is required"
1789 +msgstr ""
1790 +
1791 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
1792 +msgid "Ticket title is required"
1793 +msgstr ""
1794 +
1795 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
1796 +msgid "Ticket content is required"
1797 +msgstr ""
1798 +
1799 +#: app/Http/Requests/TicketResponseRequest.php:25
1800 +msgid "Reply content is required"
1801 +msgstr ""
1802 +
1803 +#: app/Models/Customer.php:51
1804 +msgid "Customer Title"
1805 +msgstr ""
1806 +
1807 +#: app/Models/Customer.php:56
1808 +#: app/Models/Traits/CustomerTrait.php:210
1809 +#: app/Models/Traits/CustomerTrait.php:212
1810 +msgid "Zip Code"
1811 +msgstr ""
1812 +
1813 +#: app/Models/Product.php:89
1814 +msgid "Product has been successfully created"
1815 +msgstr ""
1816 +
1817 +#: app/Models/Product.php:107
1818 +msgid "Product has been updated"
1819 +msgstr ""
1820 +
1821 +#: app/Models/Product.php:121
1822 +msgid "Product has been deleted"
1823 +msgstr ""
1824 +
1825 +#: app/Models/Ticket.php:229
1826 +msgid "Web"
1827 +msgstr ""
1828 +
1829 +#: app/Models/Ticket.php:231
1830 +#: app/Services/TranslationStrings.php:197
1831 +msgid "Agent outreach"
1832 +msgstr ""
1833 +
1834 +#: app/Models/Ticket.php:232
1835 +msgid "MCP (AI agents)"
1836 +msgstr ""
1837 +
1838 +#: app/Models/Ticket.php:235
1839 +#: app/Services/Helper.php:1114
1840 +msgid "WhatsApp"
1841 +msgstr ""
1842 +
1843 +#: app/Models/Ticket.php:236
1844 +msgid "Imported: Awesome Support"
1845 +msgstr ""
1846 +
1847 +#: app/Models/Ticket.php:237
1848 +msgid "Imported: Freshdesk"
1849 +msgstr ""
1850 +
1851 +#: app/Models/Ticket.php:238
1852 +msgid "Imported: Help Scout"
1853 +msgstr ""
1854 +
1855 +#: app/Models/Ticket.php:239
1856 +msgid "Imported: JS Help Desk"
1857 +msgstr ""
1858 +
1859 +#: app/Models/Ticket.php:240
1860 +msgid "Imported: SupportCandy"
1861 +msgstr ""
1862 +
1863 +#: app/Models/Ticket.php:241
1864 +msgid "Imported: Zendesk"
1865 +msgstr ""
1866 +
1867 +#: app/Models/Ticket.php:242
1868 +msgid "No source"
1869 +msgstr ""
1870 +
1871 +#: app/Models/Ticket.php:781
1872 +msgid " initialized this ticket"
1873 +msgstr ""
1874 +
364 1875 #: app/Models/Traits/ActivityTrait.php:73
365 1876 msgid "Activity settings have been updated"
366 1877 msgstr ""
367 1878
368 -#: app/Services/TranslationStrings.php:51
369 -msgid "Activity Trends by Time of Day"
1879 +#: app/Models/Traits/AgentTrait.php:233
1880 +#: app/Services/TranslationStrings.php:1358
1881 +msgid "Unassigned Tickets"
370 1882 msgstr ""
371 1883
372 -#: app/Services/TranslationStrings.php:52
373 -msgid "Add"
1884 +#: app/Models/Traits/CustomerTrait.php:147
1885 +#: app/Models/Traits/CustomerTrait.php:149
1886 +msgid "Job Title"
374 1887 msgstr ""
375 1888
376 -#: app/Services/TranslationStrings.php:76
377 -msgid "Add a bot in FluentBot settings before chatting."
1889 +#: app/Models/Traits/CustomerTrait.php:154
1890 +#: app/Models/Traits/CustomerTrait.php:156
1891 +msgid "Note"
378 1892 msgstr ""
379 1893
380 -#: app/Services/TranslationStrings.php:77
381 -msgid ""
382 -"Add a general bot or a product-specific bot in FluentBot settings before "
383 -"chatting."
1894 +#: app/Models/Traits/CustomerTrait.php:164
1895 +#: app/Services/Helper.php:103
1896 +#: app/Services/TranslationStrings.php:126
1897 +#: app/Services/TranslationStrings.php:1486
1898 +msgid "Active"
384 1899 msgstr ""
385 1900
386 -#: app/Services/TranslationStrings.php:78
387 -msgid "Add a message to include with the booking link (optional)"
1901 +#: app/Models/Traits/CustomerTrait.php:165
1902 +#: app/Services/TranslationStrings.php:308
1903 +msgid "Blocked"
388 1904 msgstr ""
389 1905
390 -#: app/Services/TranslationStrings.php:74
391 -msgid "Add a New Business Inbox"
1906 +#: app/Models/Traits/CustomerTrait.php:176
1907 +msgid "If you select the <b>Blocked</b> status, this customer will not be able to submit a ticket or any response."
392 1908 msgstr ""
393 1909
394 -#: app/Services/TranslationStrings.php:75
395 -msgid "Add a New Workflow"
1910 +#: app/Models/Traits/CustomerTrait.php:414
1911 +msgid "Customer Deleted Successfully"
396 1912 msgstr ""
397 1913
398 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
399 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
400 -msgid "Add a support ticket for contact"
1914 +#: app/Models/Traits/CustomerTrait.php:445
1915 +msgid "No customers selected for deletion"
401 1916 msgstr ""
402 1917
403 -#: app/Services/TranslationStrings.php:53
404 -msgid "Add Another Action"
1918 +#. translators: %1$d: customer ID, %2$s: error message
1919 +#: app/Models/Traits/CustomerTrait.php:459
1920 +#, php-format
1921 +msgid "Failed to delete customer ID %1$d: %2$s"
405 1922 msgstr ""
406 1923
407 -#: app/Services/TranslationStrings.php:54
408 -#: app/Services/TranslationStrings.php:1100
409 -msgid "Add Attachment"
1924 +#: app/Models/Traits/CustomerTrait.php:465
1925 +msgid "Customer deleted successfully"
410 1926 msgstr ""
411 1927
412 -#: app/Services/TranslationStrings.php:55
413 -msgid "Add Bookmark"
1928 +#. translators: %1$d: number of customers deleted
1929 +#: app/Models/Traits/CustomerTrait.php:467
1930 +#, php-format
1931 +msgid "%1$d customers deleted successfully"
414 1932 msgstr ""
415 1933
416 -#: app/Services/TranslationStrings.php:56
417 -msgid "Add Business Inbox"
1934 +#: app/Models/Traits/CustomerTrait.php:469
1935 +msgid "No customers were deleted"
418 1936 msgstr ""
419 1937
420 -#: app/Services/TranslationStrings.php:1078
421 -msgid ""
422 -"Add custom fields to your tickets and collect extra data from ticket open "
423 -"form."
1938 +#: app/Modules/MCP/AbilitiesRegistrar.php:34
1939 +msgid "List Support Tickets"
424 1940 msgstr ""
425 1941
426 -#: app/Services/TranslationStrings.php:57
427 -msgid "Add Customer"
1942 +#: app/Modules/MCP/AbilitiesRegistrar.php:67
1943 +msgid "Get Ticket Details"
428 1944 msgstr ""
429 1945
430 -#: app/Services/TranslationStrings.php:58
431 -msgid "Add Draft Reply"
1946 +#: app/Modules/MCP/AbilitiesRegistrar.php:87
1947 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
1948 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
1949 +msgid "Create Support Ticket"
432 1950 msgstr ""
433 1951
434 -#: app/Services/TranslationStrings.php:59
435 -msgid "Add Group"
1952 +#: app/Modules/MCP/AbilitiesRegistrar.php:111
1953 +msgid "Reply to Ticket"
436 1954 msgstr ""
437 1955
438 -#: app/Services/TranslationStrings.php:60
1956 +#: app/Modules/MCP/AbilitiesRegistrar.php:133
1957 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:592
1958 +#: app/Services/TranslationStrings.php:369
1959 +#: app/Services/TranslationStrings.php:1597
1960 +msgid "Close Ticket"
1961 +msgstr ""
1962 +
1963 +#: app/Modules/MCP/AbilitiesRegistrar.php:151
1964 +msgid "Update Ticket Properties"
1965 +msgstr ""
1966 +
1967 +#: app/Modules/MCP/AbilitiesRegistrar.php:171
1968 +#: app/Services/TranslationStrings.php:503
1969 +msgid "Delete Ticket"
1970 +msgstr ""
1971 +
1972 +#: app/Modules/MCP/AbilitiesRegistrar.php:185
1973 +msgid "Get Ticket Activity Log"
1974 +msgstr ""
1975 +
1976 +#: app/Modules/MCP/AbilitiesRegistrar.php:199
1977 +#: app/Modules/PermissionManager.php:444
1978 +#: app/Services/TranslationStrings.php:797
1979 +msgid "Merge Tickets"
1980 +msgstr ""
1981 +
1982 +#: app/Modules/MCP/AbilitiesRegistrar.php:214
1983 +#: app/Modules/PermissionManager.php:445
1984 +#: app/Services/TranslationStrings.php:1211
1985 +msgid "Split Ticket"
1986 +msgstr ""
1987 +
1988 +#: app/Modules/MCP/AbilitiesRegistrar.php:236
1989 +#: app/Services/TranslationStrings.php:144
439 1990 msgid "Add Internal Note"
440 1991 msgstr ""
441 1992
442 -#: app/Services/TranslationStrings.php:61
443 -msgid "Add Log"
1993 +#: app/Modules/MCP/AbilitiesRegistrar.php:253
1994 +msgid "Update Draft or Note"
444 1995 msgstr ""
445 1996
446 -#: app/Services/TranslationStrings.php:62
447 -msgid "Add More"
1997 +#: app/Modules/MCP/AbilitiesRegistrar.php:270
1998 +msgid "Delete Draft or Note"
448 1999 msgstr ""
449 2000
450 -#: app/Services/TranslationStrings.php:63
451 -msgid "Add New"
2001 +#: app/Modules/MCP/AbilitiesRegistrar.php:285
2002 +msgid "Publish Draft Reply"
452 2003 msgstr ""
453 2004
454 -#: app/Services/TranslationStrings.php:64
455 -msgid "Add New Business Box"
2005 +#: app/Modules/MCP/AbilitiesRegistrar.php:302
2006 +msgid "Add or Remove Ticket Tags"
456 2007 msgstr ""
457 2008
458 -#: app/Services/TranslationStrings.php:65
459 -msgid "Add New Custom Field"
2009 +#: app/Modules/MCP/AbilitiesRegistrar.php:319
2010 +msgid "Get Customer Tickets"
460 2011 msgstr ""
461 2012
462 -#: app/Services/TranslationStrings.php:79
463 -msgid "Add new customer"
2013 +#: app/Modules/MCP/AbilitiesRegistrar.php:337
2014 +msgid "Get Support Context"
464 2015 msgstr ""
465 2016
466 -#: app/Services/TranslationStrings.php:66
467 -msgid "Add New Field"
2017 +#: app/Modules/MCP/AbilitiesRegistrar.php:348
2018 +msgid "List Saved Replies"
468 2019 msgstr ""
469 2020
470 -#: app/Services/TranslationStrings.php:80
471 -msgid "Add new properties"
2021 +#: app/Modules/MCP/AbilitiesRegistrar.php:362
2022 +msgid "Get Support Insights"
472 2023 msgstr ""
473 2024
474 -#: app/Services/TranslationStrings.php:67
475 -msgid "Add New Support Staff"
2025 +#: app/Modules/MCP/AbilitiesRegistrar.php:376
2026 +msgid "Search Customers"
476 2027 msgstr ""
477 2028
478 -#: app/Services/TranslationStrings.php:68
479 -msgid "Add Product"
2029 +#: app/Modules/MCP/AbilitiesRegistrar.php:391
2030 +#: app/Services/TranslationStrings.php:1368
2031 +msgid "Update Customer"
480 2032 msgstr ""
481 2033
482 -#: app/Services/TranslationStrings.php:69
483 -msgid "Add Tags"
2034 +#: app/Modules/MCP/AbilitiesRegistrar.php:415
2035 +msgid "Get Agent Mentions"
484 2036 msgstr ""
485 2037
486 -#: app/Services/TranslationStrings.php:1064
487 -msgid ""
488 -"Add Tags and segment your tickets by tags filter then you can also do bulk "
489 -"actions"
2038 +#: app/Modules/MCP/AbilitiesRegistrar.php:431
2039 +msgid "Bulk Ticket Action"
490 2040 msgstr ""
491 2041
492 -#: app/Services/TranslationStrings.php:70
493 -msgid "Add Task to Fluent Boards"
2042 +#: app/Modules/MCP/AbilitiesRegistrar.php:530
2043 +msgid "An unexpected error occurred. Please try again or contact support."
494 2044 msgstr ""
495 2045
496 -#: app/Services/TranslationStrings.php:81
497 -msgid "Add team members to handle support tickets"
2046 +#: app/Modules/MCP/Helpers/MCPHelper.php:693
2047 +msgid "You do not have permission to assign agents"
498 2048 msgstr ""
499 2049
500 -#: app/Services/TranslationStrings.php:71
501 -msgid "Add Ticket"
2050 +#: app/Modules/MCP/Helpers/MCPHelper.php:698
2051 +#, php-format
2052 +msgid "%s must be a positive integer"
502 2053 msgstr ""
503 2054
504 -#: app/Services/TranslationStrings.php:72
505 -msgid "Add Ticket Tag"
2055 +#: app/Modules/MCP/Helpers/MCPHelper.php:703
2056 +msgid "The specified agent does not exist"
506 2057 msgstr ""
507 2058
508 -#: app/Services/TranslationStrings.php:82
509 -msgid "Add to FluentBot"
2059 +#: app/Modules/MCP/MCPInit.php:56
2060 +msgid "Helpdesk ticket management abilities for Fluent Support."
510 2061 msgstr ""
511 2062
512 -#: app/Http/Controllers/SettingsController.php:230
513 -msgid "Add to FluentCRM list (optional)"
2063 +#: app/Modules/MCP/MCPInit.php:107
2064 +msgid "Fluent Support MCP Server"
514 2065 msgstr ""
515 2066
516 -#: app/Services/TranslationStrings.php:83
517 -msgid "Add to home"
2067 +#: app/Modules/MCP/MCPInit.php:265
2068 +msgid "Fluent Support MCP is enabled but no MCP adapter was found. Install FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
518 2069 msgstr ""
519 2070
520 -#: app/Http/Controllers/SettingsController.php:241
521 -msgid "Add to Tags"
2071 +#: app/Modules/MCP/PromptsRegistrar.php:23
2072 +msgid "Triage my queue"
522 2073 msgstr ""
523 2074
524 -#: app/Services/TranslationStrings.php:73
525 -msgid "Add Watcher"
2075 +#: app/Modules/MCP/PromptsRegistrar.php:34
2076 +msgid "Draft a reply"
526 2077 msgstr ""
527 2078
528 -#: app/Services/TranslationStrings.php:84
529 -msgid "Added"
2079 +#: app/Modules/MCP/PromptsRegistrar.php:47
2080 +msgid "Summarize a ticket"
530 2081 msgstr ""
531 2082
532 -#: app/Services/TranslationStrings.php:85
533 -msgid "Added Internal Info"
2083 +#: app/Modules/MCP/PromptsRegistrar.php:60
2084 +msgid "Support report"
534 2085 msgstr ""
535 2086
536 -#: app/Services/TranslationStrings.php:86
537 -msgid "Added Note"
2087 +#: app/Modules/MCP/Support/AttachmentStager.php:39
2088 +msgid "attachments must be a list of files"
538 2089 msgstr ""
539 2090
540 -#: app/Services/TranslationStrings.php:87
541 -msgid "Additional Details"
2091 +#. translators: %d is the maximum number of files
2092 +#: app/Modules/MCP/Support/AttachmentStager.php:50
2093 +#, php-format
2094 +msgid "You can attach at most %d files."
542 2095 msgstr ""
543 2096
544 -#: app/Services/TranslationStrings.php:88
545 -msgid "Additional Info"
2097 +#. translators: %s is the field name, e.g. attachments[0]
2098 +#: app/Modules/MCP/Support/AttachmentStager.php:68
2099 +#, php-format
2100 +msgid "%s needs a filename and base64 content_base64"
546 2101 msgstr ""
547 2102
548 -#: app/Services/TranslationStrings.php:1101
549 -msgid "Additional info"
2103 +#. translators: 1: file name, 2: maximum size in MB
2104 +#: app/Modules/MCP/Support/AttachmentStager.php:77
2105 +#, php-format
2106 +msgid "%1$s is larger than the %2$sMB limit."
550 2107 msgstr ""
551 2108
552 -#: app/Services/TranslationStrings.php:89
553 -msgid "Address"
2109 +#. translators: 1: file name, 2: comma-separated list of allowed file extensions
2110 +#: app/Modules/MCP/Support/AttachmentStager.php:87
2111 +#, php-format
2112 +msgid "%1$s is not an allowed file type. Allowed extensions: %2$s"
554 2113 msgstr ""
555 2114
556 -#: app/Services/TranslationStrings.php:1002
557 -msgid "address available"
2115 +#: app/Modules/MCP/Support/AttachmentStager.php:104
2116 +msgid "Could not store the attachment. Try again."
558 2117 msgstr ""
559 2118
560 -#: app/Models/Customer.php:52 app/Models/Traits/CustomerTrait.php:108
561 -#: app/Models/Traits/CustomerTrait.php:110
562 -#: app/Hooks/Handlers/AuthHandler.php:395
563 -#: app/Hooks/Handlers/AuthHandler.php:397
564 -msgid "Address Line 1"
2119 +#. translators: %s is the file name
2120 +#: app/Modules/MCP/Support/AttachmentStager.php:115
2121 +#, php-format
2122 +msgid "The content of %s does not match its file type."
565 2123 msgstr ""
566 2124
567 -#: app/Models/Customer.php:53 app/Models/Traits/CustomerTrait.php:115
568 -#: app/Models/Traits/CustomerTrait.php:117
569 -#: app/Hooks/Handlers/AuthHandler.php:402
570 -#: app/Hooks/Handlers/AuthHandler.php:404
571 -msgid "Address Line 2"
2125 +#: app/Modules/MCP/Support/PermissionGate.php:27
2126 +msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
572 2127 msgstr ""
573 2128
574 -#: app/Hooks/Handlers/PrivacyHandler.php:232
575 -msgid "Address Line One"
2129 +#: app/Modules/MCP/Support/PermissionGate.php:36
2130 +msgid "Authentication required to access the Fluent Support MCP server."
576 2131 msgstr ""
577 2132
578 -#: app/Hooks/Handlers/PrivacyHandler.php:236
579 -msgid "Address Line Two"
2133 +#: app/Modules/MCP/Support/PermissionGate.php:44
2134 +msgid "Your account does not have Fluent Support access."
580 2135 msgstr ""
581 2136
582 -#: app/Services/TranslationStrings.php:90
583 -msgid "Admin Email Address"
2137 +#: app/Modules/MCP/Support/TicketAccessGuard.php:33
2138 +#: app/Modules/MCP/Support/TicketAccessGuard.php:38
2139 +msgid "You do not have access to this ticket"
584 2140 msgstr ""
585 2141
586 -#: app/Services/TranslationStrings.php:91
587 -msgid "Admin Label (Optional)"
2142 +#: app/Modules/MCP/Support/TicketAccessGuard.php:74
2143 +msgid "That agent is restricted from this ticket's mailbox"
588 2144 msgstr ""
589 2145
590 -#: app/Services/TranslationStrings.php:92
591 -msgid "Admin Priority"
2146 +#: app/Modules/MCP/Tools/CustomerTools.php:17
2147 +#: app/Modules/MCP/Tools/CustomerTools.php:193
2148 +#: app/Modules/MCP/Tools/ManagementTools.php:34
2149 +#: app/Modules/MCP/Tools/ManagementTools.php:463
2150 +#: app/Modules/MCP/Tools/ManagementTools.php:579
2151 +#: app/Modules/MCP/Tools/ManagementTools.php:795
2152 +#: app/Modules/MCP/Tools/ManagementTools.php:954
2153 +#: app/Modules/MCP/Tools/ResponseTools.php:25
2154 +#: app/Modules/MCP/Tools/ResponseTools.php:69
2155 +#: app/Modules/MCP/Tools/ResponseTools.php:586
2156 +#: app/Modules/MCP/Tools/ResponseTools.php:641
2157 +#: app/Modules/MCP/Tools/TicketTools.php:29
2158 +#: app/Modules/MCP/Tools/TicketTools.php:285
2159 +#: app/Modules/MCP/Tools/TicketTools.php:458
2160 +#: app/Modules/MCP/Tools/TicketTools.php:589
2161 +#: app/Modules/MCP/Tools/TicketTools.php:652
2162 +#: app/Modules/MCP/Tools/TicketTools.php:828
2163 +#: app/Modules/MCP/Tools/TicketTools.php:858
2164 +#: app/Modules/MCP/Tools/TicketTools.php:907
2165 +#: app/Modules/MCP/Tools/TicketTools.php:993
2166 +msgid "No agent found for current user"
592 2167 msgstr ""
593 2168
594 -#: app/Services/TranslationStrings.php:93
595 -msgid "Advanced filter"
2169 +#. translators: %1$d is the number of customers found, %2$s is the search term
2170 +#: app/Modules/MCP/Tools/CustomerTools.php:84
2171 +#, php-format
2172 +msgid "Found %1$d customer matching '%2$s'"
2173 +msgid_plural "Found %1$d customers matching '%2$s'"
2174 +msgstr[0] ""
2175 +msgstr[1] ""
2176 +
2177 +#. translators: %d is the number of customers found
2178 +#: app/Modules/MCP/Tools/CustomerTools.php:86
2179 +#, php-format
2180 +msgid "Found %d customer"
2181 +msgid_plural "Found %d customers"
2182 +msgstr[0] ""
2183 +msgstr[1] ""
2184 +
2185 +#: app/Modules/MCP/Tools/CustomerTools.php:112
2186 +msgid "Customer not found. Provide customer_id, email, or name."
596 2187 msgstr ""
597 2188
598 -#: app/Services/TranslationStrings.php:1005
599 -msgid "afternoon"
2189 +#: app/Modules/MCP/Tools/CustomerTools.php:116
2190 +#: app/Modules/MCP/Tools/CustomerTools.php:203
2191 +msgid "You do not have access to this customer"
600 2192 msgstr ""
601 2193
602 -#: app/Services/TranslationStrings.php:94
603 -msgid "Agent"
2194 +#. translators: %1$d is the number of tickets found, %2$s is the customer email or name
2195 +#: app/Modules/MCP/Tools/CustomerTools.php:157
2196 +#, php-format
2197 +msgid "Found %1$d ticket for %2$s"
2198 +msgid_plural "Found %1$d tickets for %2$s"
2199 +msgstr[0] ""
2200 +msgstr[1] ""
2201 +
2202 +#: app/Modules/MCP/Tools/CustomerTools.php:199
2203 +#: app/Modules/MCP/Tools/TicketTools.php:1034
2204 +#: app/Services/CustomerPortalService.php:318
2205 +msgid "Customer not found"
604 2206 msgstr ""
605 2207
606 -#: app/Services/TranslationStrings.php:95
607 -msgid "Agent Email"
2208 +#: app/Modules/MCP/Tools/CustomerTools.php:209
2209 +msgid "A customer's email address cannot be changed through MCP."
608 2210 msgstr ""
609 2211
610 -#: app/Services/EmailNotification/Settings.php:380
611 -msgid "Agent Feedback Rating"
2212 +#: app/Modules/MCP/Tools/CustomerTools.php:222
2213 +msgid "Pass at least one field to change"
612 2214 msgstr ""
613 2215
614 -#: app/Services/TranslationStrings.php:96 app/Services/Helper.php:744
615 -msgid "Agent First Name"
2216 +#: app/Modules/MCP/Tools/CustomerTools.php:226
2217 +msgid "first_name cannot be empty"
616 2218 msgstr ""
617 2219
618 -#: app/Services/TranslationStrings.php:97 app/Services/Helper.php:746
619 -msgid "Agent Full Name"
2220 +#: app/Modules/MCP/Tools/CustomerTools.php:238
2221 +msgid "Failed to update the customer"
620 2222 msgstr ""
621 2223
622 -#: app/Services/TranslationStrings.php:98
623 -msgid "Agent Group"
2224 +#. translators: %d is the customer ID
2225 +#: app/Modules/MCP/Tools/CustomerTools.php:248
2226 +#, php-format
2227 +msgid "Customer #%d updated"
624 2228 msgstr ""
625 2229
626 -#: app/Http/Controllers/AgentGroupController.php:84
627 -msgid "Agent group has been created"
2230 +#: app/Modules/MCP/Tools/ManagementTools.php:468
2231 +#: app/Modules/MCP/Tools/ResponseTools.php:74
2232 +#: app/Modules/MCP/Tools/ResponseTools.php:646
2233 +#: app/Modules/MCP/Tools/TicketTools.php:290
2234 +#: app/Modules/MCP/Tools/TicketTools.php:594
2235 +#: app/Modules/MCP/Tools/TicketTools.php:657
2236 +#: app/Modules/MCP/Tools/TicketTools.php:833
2237 +#: app/Modules/MCP/Tools/TicketTools.php:863
2238 +msgid "ticket_id is required"
628 2239 msgstr ""
629 2240
630 -#: app/Http/Controllers/AgentGroupController.php:172
631 -msgid "Agent group has been deleted and agents have been reassigned"
2241 +#: app/Modules/MCP/Tools/ManagementTools.php:488
2242 +#, php-format
2243 +msgid "add_tag_names may not exceed %d items per request. Split into multiple calls."
632 2244 msgstr ""
633 2245
634 -#: app/Http/Controllers/AgentGroupController.php:116
635 -msgid "Agent group has been updated"
2246 +#. translators: %s is a comma-separated list of tag names
2247 +#: app/Modules/MCP/Tools/ManagementTools.php:498
2248 +#, php-format
2249 +msgid "No tag is called: %s"
636 2250 msgstr ""
637 2251
638 -#: app/Services/TranslationStrings.php:99
639 -msgid "Agent Group Statistics"
2252 +#. translators: %d is the ticket ID
2253 +#: app/Modules/MCP/Tools/ManagementTools.php:526
2254 +#, php-format
2255 +msgid "Tags updated on ticket #%d"
640 2256 msgstr ""
641 2257
642 -#: app/Services/TranslationStrings.php:100
643 -msgid "Agent Group Summary"
2258 +#: app/Modules/MCP/Tools/ManagementTools.php:802
2259 +msgid "ticket_ids and action are required"
644 2260 msgstr ""
645 2261
646 -#: app/Services/TranslationStrings.php:101
647 -msgid "Agent Groups Reports"
2262 +#: app/Modules/MCP/Tools/ManagementTools.php:806
2263 +#, php-format
2264 +msgid "ticket_ids may not exceed %d items per request. Split into multiple calls."
648 2265 msgstr ""
649 2266
650 -#: app/Services/EmailNotification/Settings.php:588
651 -msgid "Agent Initiated Ticket (To Customer)"
2267 +#: app/Modules/MCP/Tools/ManagementTools.php:811
2268 +#, php-format
2269 +msgid "action must be one of: %s"
652 2270 msgstr ""
653 2271
654 -#: app/Services/MailerInbox/MailBoxService.php:261
655 -#: app/Http/Controllers/TicketController.php:951
656 -msgid "Agent is restricted for this mailbox ticket"
2272 +#: app/Modules/MCP/Tools/ManagementTools.php:828
2273 +msgid "tag_ids is required for the tag action"
657 2274 msgstr ""
658 2275
659 -#: app/Services/TranslationStrings.php:1007
660 -msgid "Agent Job Title( ex: Developer, Support Staff )"
2276 +#: app/Modules/MCP/Tools/ManagementTools.php:833
2277 +msgid "None of the tag_ids is a ticket tag"
661 2278 msgstr ""
662 2279
663 -#: app/Services/TranslationStrings.php:102 app/Services/Helper.php:745
664 -msgid "Agent Last Name"
2280 +#: app/Modules/MCP/Tools/ManagementTools.php:838
2281 +msgid "content or saved_reply_id is required for the reply action"
665 2282 msgstr ""
666 2283
667 -#: app/Services/TranslationStrings.php:103
668 -msgid "Agent Only Field"
2284 +#: app/Modules/MCP/Tools/ManagementTools.php:959
2285 +msgid "Internal notifications are not enabled. Enable them in Fluent Support Settings > Notifications."
669 2286 msgstr ""
670 2287
671 -#: app/Services/TranslationStrings.php:104
672 -msgid "Agent Performance (Today)"
2288 +#: app/Modules/MCP/Tools/ManagementTools.php:987
2289 +msgid "Internal notifications are not enabled."
673 2290 msgstr ""
674 2291
675 -#: app/Services/TranslationStrings.php:105
676 -msgid "Agent Priority"
2292 +#: app/Modules/MCP/Tools/ManagementTools.php:1010
2293 +#: app/Services/Notifications/NotificationFormatter.php:209
2294 +msgid "Someone"
677 2295 msgstr ""
678 2296
679 -#: app/Services/TranslationStrings.php:106
680 -msgid "Agent Response"
2297 +#: app/Modules/MCP/Tools/ManagementTools.php:1014
2298 +#, php-format
2299 +msgid "%1$s mentioned you in \"%2$s\""
681 2300 msgstr ""
682 2301
683 -#: app/Services/TranslationStrings.php:107
684 -msgid "Agent Response Stats"
2302 +#: app/Modules/MCP/Tools/ManagementTools.php:1015
2303 +#: app/Services/Notifications/NotificationFormatter.php:144
2304 +#, php-format
2305 +msgid "%1$s mentioned you"
685 2306 msgstr ""
686 2307
687 -#: app/Services/TranslationStrings.php:108
688 -msgid "Agent Signature"
2308 +#: app/Modules/MCP/Tools/ManagementTools.php:1036
2309 +#, php-format
2310 +msgid "Found %d mention"
2311 +msgid_plural "Found %d mentions"
2312 +msgstr[0] ""
2313 +msgstr[1] ""
2314 +
2315 +#: app/Modules/MCP/Tools/ResponseTools.php:47
2316 +#, php-format
2317 +msgid "Found %d saved reply"
2318 +msgid_plural "Found %d saved replies"
2319 +msgstr[0] ""
2320 +msgstr[1] ""
2321 +
2322 +#: app/Modules/MCP/Tools/ResponseTools.php:84
2323 +msgid "Saved reply not found"
689 2324 msgstr ""
690 2325
691 -#: app/Services/EmailNotification/Settings.php:389
692 -msgid "Agent Time Tracking"
2326 +#: app/Modules/MCP/Tools/ResponseTools.php:95
2327 +msgid "content or saved_reply_id is required"
693 2328 msgstr ""
694 2329
695 -#: app/Services/TranslationStrings.php:109
696 -msgid "Agent Title"
2330 +#: app/Modules/MCP/Tools/ResponseTools.php:116
2331 +msgid "A draft reply cannot be informational"
697 2332 msgstr ""
698 2333
699 -#: app/Http/Controllers/TicketController.php:1150
700 -msgid "agent_group_id param is required"
2334 +#. translators: %d is the ticket ID
2335 +#: app/Modules/MCP/Tools/ResponseTools.php:127
2336 +#, php-format
2337 +msgid "This reply was already added to ticket #%d a moment ago, so it was not sent again."
701 2338 msgstr ""
702 2339
703 -#: app/Http/Controllers/TicketController.php:1099
704 -msgid "agent_id param is required"
2340 +#: app/Modules/MCP/Tools/ResponseTools.php:217
2341 +msgid "Failed to create response"
705 2342 msgstr ""
706 2343
707 -#: app/Services/TranslationStrings.php:110
708 -msgid "Agents"
2344 +#. translators: %d is the ticket ID
2345 +#: app/Modules/MCP/Tools/ResponseTools.php:240
2346 +#, php-format
2347 +msgid "Reply sent and ticket #%d closed"
709 2348 msgstr ""
710 2349
711 -#: app/Services/TranslationStrings.php:111
712 -msgid "Agents Report Summary"
2350 +#. translators: %d is the ticket ID
2351 +#: app/Modules/MCP/Tools/ResponseTools.php:242
2352 +#, php-format
2353 +msgid "Reply added to ticket #%d"
713 2354 msgstr ""
714 2355
715 -#: app/Services/TranslationStrings.php:112
716 -msgid "Agents Reports"
2356 +#. translators: %d is the ticket ID
2357 +#: app/Modules/MCP/Tools/ResponseTools.php:246
2358 +#, php-format
2359 +msgid "Reply sent, ticket #%d closed and assigned to you"
717 2360 msgstr ""
718 2361
719 -#: app/Services/TranslationStrings.php:113
720 -msgid "Agents Statistics"
2362 +#. translators: %d is the ticket ID
2363 +#: app/Modules/MCP/Tools/ResponseTools.php:248
2364 +#, php-format
2365 +msgid "Reply added to ticket #%d and assigned to you"
721 2366 msgstr ""
722 2367
723 -#: app/Services/TranslationStrings.php:114
724 -msgid ""
725 -"Agents will receive notifications when they are mentioned in replies or "
726 -"internal notes. This cannot be disabled from these settings."
2368 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2369 +#: app/Modules/MCP/Tools/ResponseTools.php:253
2370 +#, php-format
2371 +msgid "Reply sent, ticket #%1$d closed and assigned to %2$s"
727 2372 msgstr ""
728 2373
729 -#: app/Services/TranslationStrings.php:37
730 -msgid "AI Activities"
2374 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2375 +#: app/Modules/MCP/Tools/ResponseTools.php:255
2376 +#, php-format
2377 +msgid "Reply added to ticket #%1$d and assigned to %2$s"
731 2378 msgstr ""
732 2379
733 -#: app/Services/Helper.php:1262
734 -msgid "AI Activity settings have been updated"
2380 +#. translators: %d is the ticket ID
2381 +#: app/Modules/MCP/Tools/ResponseTools.php:260
2382 +#, php-format
2383 +msgid "Ticket #%d was closed and has been reopened."
735 2384 msgstr ""
736 2385
737 -#: app/Services/TranslationStrings.php:38
738 -msgid "AI Intelligence"
2386 +#: app/Modules/MCP/Tools/ResponseTools.php:306
2387 +msgid "You can only save draft replies, which cannot close or assign the ticket"
739 2388 msgstr ""
740 2389
741 -#: app/Services/TranslationStrings.php:115
742 -#: app/Services/TranslationStrings.php:1102
743 -#: app/Services/Notifications/NotificationCategory.php:25
744 -msgid "All"
2390 +#: app/Modules/MCP/Tools/ResponseTools.php:307
2391 +msgid "A draft reply cannot close or assign the ticket"
745 2392 msgstr ""
746 2393
747 -#: app/Services/TranslationStrings.php:116
748 -msgid "All Agent"
2394 +#: app/Modules/MCP/Tools/ResponseTools.php:325
2395 +msgid "Failed to save draft reply"
749 2396 msgstr ""
750 2397
751 -#: app/Services/TranslationStrings.php:117
752 -msgid "All Agent Groups"
2398 +#. translators: %d is the ticket ID
2399 +#: app/Modules/MCP/Tools/ResponseTools.php:333
2400 +#, php-format
2401 +msgid "Draft reply saved on ticket #%d. You only have the Draft Reply permission, so your replies are saved as drafts until another agent approves them."
753 2402 msgstr ""
754 2403
755 -#: app/Services/TranslationStrings.php:126
756 -msgid "All agents in this group will be moved to the selected fallback group."
2404 +#. translators: %d is the ticket ID
2405 +#: app/Modules/MCP/Tools/ResponseTools.php:335
2406 +#, php-format
2407 +msgid "Draft reply saved on ticket #%d. It is not sent until an agent approves it."
757 2408 msgstr ""
758 2409
759 -#: app/Services/TranslationStrings.php:118
760 -msgid "All Business Box"
2410 +#: app/Modules/MCP/Tools/ResponseTools.php:442
2411 +#: app/Modules/MCP/Tools/ResponseTools.php:473
2412 +msgid "Draft or note"
761 2413 msgstr ""
762 2414
763 -#: app/Services/TranslationStrings.php:119
764 -msgid "All Customers"
2415 +#: app/Modules/MCP/Tools/ResponseTools.php:451
2416 +#: app/Modules/MCP/Tools/ResponseTools.php:652
2417 +msgid "content is required"
765 2418 msgstr ""
766 2419
767 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
768 -msgid ""
769 -"All JS Helpdesk tickets and associated data have been deleted. You may now "
770 -"deactivate JS Helpdesk Plugin and start using Fluent Support"
2420 +#. translators: %d is the ticket ID
2421 +#: app/Modules/MCP/Tools/ResponseTools.php:459
2422 +#, php-format
2423 +msgid "Draft reply updated on ticket #%d. It is still not sent."
771 2424 msgstr ""
772 2425
773 -#: app/Services/TranslationStrings.php:127
774 -msgid "All or Custom"
2426 +#. translators: %d is the ticket ID
2427 +#: app/Modules/MCP/Tools/ResponseTools.php:461
2428 +#, php-format
2429 +msgid "Internal note updated on ticket #%d."
775 2430 msgstr ""
776 2431
777 -#: app/Services/TranslationStrings.php:120
778 -msgid "All Product"
2432 +#: app/Modules/MCP/Tools/ResponseTools.php:482
2433 +msgid "Deleting a note needs the \"Delete Tickets & Individual Responses\" permission."
779 2434 msgstr ""
780 2435
781 -#: app/Services/TranslationStrings.php:121
782 -#: app/Services/TranslationStrings.php:1103
783 -msgid "All Products"
2436 +#. translators: %d is the ticket ID
2437 +#: app/Modules/MCP/Tools/ResponseTools.php:491
2438 +#, php-format
2439 +msgid "Deleted from ticket #%d."
784 2440 msgstr ""
785 2441
786 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
787 -msgid ""
788 -"All Support Candy Tickets and associated data have been deleted. You may now "
789 -"deactivate Support Candy Plugin and start using Fluent Support"
2442 +#: app/Modules/MCP/Tools/ResponseTools.php:540
2443 +msgid "Draft reply"
790 2444 msgstr ""
791 2445
792 -#: app/Services/TranslationStrings.php:122
793 -msgid "All Support Staff"
2446 +#: app/Modules/MCP/Tools/ResponseTools.php:550
2447 +msgid "You can only save drafts. An agent with the \"Approve Draft Reply\" permission must publish this one."
794 2448 msgstr ""
795 2449
796 -#: app/Services/TranslationStrings.php:128
797 -msgid ""
798 -"All the forwarded emails to this address will be synced with your tickets. "
799 -"Below is your mask email address"
2450 +#. translators: %d is the ticket ID
2451 +#: app/Modules/MCP/Tools/ResponseTools.php:562
2452 +#, php-format
2453 +msgid "Draft reply published on ticket #%d and sent to the customer."
800 2454 msgstr ""
801 2455
802 -#: app/Services/MailerInbox/MailBoxService.php:128
803 -msgid "All ticket moves to the selected Business"
2456 +#. translators: %s is a parameter name
2457 +#: app/Modules/MCP/Tools/ResponseTools.php:593
2458 +#, php-format
2459 +msgid "ticket_id and %s are required"
804 2460 msgstr ""
805 2461
806 -#: app/Services/TranslationStrings.php:129
807 -msgid "All ticket replies sent as context"
2462 +#: app/Modules/MCP/Tools/ResponseTools.php:616
2463 +msgid "This is a sent reply. The customer already has it, so it cannot be changed or deleted here."
808 2464 msgstr ""
809 2465
810 -#: app/Services/TranslationStrings.php:123
811 -#: app/Services/TranslationStrings.php:1104
812 -msgid "All Tickets"
2466 +#. translators: %s is "Draft reply" or "Internal note"
2467 +#: app/Modules/MCP/Tools/ResponseTools.php:625
2468 +#, php-format
2469 +msgid "%s not found on this ticket"
813 2470 msgstr ""
814 2471
815 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:252
816 -msgid "All tickets have been deleted successfully"
2472 +#: app/Modules/MCP/Tools/ResponseTools.php:631
2473 +msgid "This was written by another agent. Only its author can change or delete it."
817 2474 msgstr ""
818 2475
819 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:71
820 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
821 -#: app/Services/Tickets/Importer/ZendeskTickets.php:148
822 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
823 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
824 -#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
825 -msgid "All tickets have been imported successfully"
2476 +#: app/Modules/MCP/Tools/ResponseTools.php:684
2477 +msgid "Failed to create internal note"
826 2478 msgstr ""
827 2479
828 -#: app/Services/TranslationStrings.php:124
829 -msgid "All Widgets"
2480 +#: app/Modules/MCP/Tools/TicketTools.php:72
2481 +msgid "Invalid or expired cursor, or it was generated with a different sort_by/sort_type than this request"
830 2482 msgstr ""
831 2483
832 -#: app/Services/TranslationStrings.php:125
833 -msgid "All Workflows"
2484 +#: app/Modules/MCP/Tools/TicketTools.php:87
2485 +#, php-format
2486 +msgid "Found %d ticket"
2487 +msgid_plural "Found %d tickets"
2488 +msgstr[0] ""
2489 +msgstr[1] ""
2490 +
2491 +#. translators: %1$d is the number of tickets found, %2$d is the current page, %3$d is the last page
2492 +#: app/Modules/MCP/Tools/TicketTools.php:108
2493 +#, php-format
2494 +msgid "Found %1$d ticket (page %2$d of %3$d)"
2495 +msgid_plural "Found %1$d tickets (page %2$d of %3$d)"
2496 +msgstr[0] ""
2497 +msgstr[1] ""
2498 +
2499 +#: app/Modules/MCP/Tools/TicketTools.php:259
2500 +#, php-format
2501 +msgid "Invalid date format for '%s'"
834 2502 msgstr ""
835 2503
836 -#: app/Services/Helper.php:995
837 -msgid "All-in-one payment gateway designed for WordPress"
2504 +#: app/Modules/MCP/Tools/TicketTools.php:424
2505 +msgid "Response not found on this ticket"
838 2506 msgstr ""
839 2507
840 -#: app/Services/TranslationStrings.php:130
841 -msgid ""
842 -"Allow Fluent Support to collect non-sensitive data and usage information."
2508 +#: app/Modules/MCP/Tools/TicketTools.php:466
2509 +msgid "title and content are required"
843 2510 msgstr ""
844 2511
845 -#: app/Services/Notifications/NotificationSettings.php:120
846 -msgid "Allow Self Notifications"
2512 +#: app/Modules/MCP/Tools/TicketTools.php:471
2513 +msgid "A valid customer_email is required"
847 2514 msgstr ""
848 2515
849 -#: app/Hooks/Handlers/AuthHandler.php:159
850 -msgid "Already have an account?"
2516 +#: app/Modules/MCP/Tools/TicketTools.php:498
2517 +msgid "Could not create a customer record for this email"
851 2518 msgstr ""
852 2519
853 -#. %s is the error message from the exception
854 -#: app/Http/Controllers/SettingsController.php:397
2520 +#: app/Modules/MCP/Tools/TicketTools.php:522
2521 +#: app/Modules/MCP/Tools/TicketTools.php:737
2522 +msgid "The specified product does not exist"
2523 +msgstr ""
2524 +
2525 +#: app/Modules/MCP/Tools/TicketTools.php:533
2526 +#: app/Modules/MCP/Tools/TicketTools.php:694
2527 +#: app/Modules/MCP/Tools/TicketTools.php:1055
2528 +msgid "The specified mailbox does not exist"
2529 +msgstr ""
2530 +
2531 +#: app/Modules/MCP/Tools/TicketTools.php:576
2532 +msgid "Ticket created unassigned. Your permission level does not include access to unassigned tickets, so follow-up actions (reply, close, update) will be denied until the ticket is assigned to you by a manager."
2533 +msgstr ""
2534 +
2535 +#: app/Modules/MCP/Tools/TicketTools.php:685
2536 +msgid "You do not have permission to move this ticket to another mailbox."
2537 +msgstr ""
2538 +
2539 +#: app/Modules/MCP/Tools/TicketTools.php:723
2540 +msgid "The assigned agent is restricted from the selected mailbox. Reassign the ticket before moving it."
2541 +msgstr ""
2542 +
2543 +#: app/Modules/MCP/Tools/TicketTools.php:755
855 2544 #, php-format
856 -msgid "An error occurred while saving the settings: %s"
2545 +msgid "Invalid status '%s'"
857 2546 msgstr ""
858 2547
859 -#: app/Services/TranslationStrings.php:131
860 -msgid ""
861 -"An incomplete migration exists. Would you like to resume from the previous "
862 -"one?"
2548 +#: app/Modules/MCP/Tools/TicketTools.php:762
2549 +msgid "This ticket is closed. Pass status=active to reopen it."
863 2550 msgstr ""
864 2551
865 -#: app/Services/TranslationStrings.php:39
866 -msgid "AND"
2552 +#: app/Modules/MCP/Tools/TicketTools.php:911
2553 +msgid "Merge tickets requires Fluent Support Pro"
867 2554 msgstr ""
868 2555
869 -#: app/Services/TranslationStrings.php:1009
870 -msgid "and"
2556 +#: app/Modules/MCP/Tools/TicketTools.php:918
2557 +msgid "target_ticket_id and merge_ticket_ids are required"
871 2558 msgstr ""
872 2559
873 -#: app/Services/TranslationStrings.php:40
874 -msgid "API Key"
2560 +#: app/Modules/MCP/Tools/TicketTools.php:926
2561 +msgid "target_ticket_id must not also appear in merge_ticket_ids"
875 2562 msgstr ""
876 2563
877 -#: app/Services/Integrations/NotificationIntegrationBase.php:69
878 -msgid "API Request Error"
2564 +#: app/Modules/MCP/Tools/TicketTools.php:933
2565 +msgid "Target ticket not found"
879 2566 msgstr ""
880 2567
881 -#: app/Services/Integrations/NotificationIntegrationBase.php:78
882 -msgid "API Response Error"
2568 +#. translators: %s is a comma-separated list of ticket IDs
2569 +#: app/Modules/MCP/Tools/TicketTools.php:954
2570 +#, php-format
2571 +msgid "You do not have access to this ticket: %s"
2572 +msgid_plural "You do not have access to these tickets: %s"
2573 +msgstr[0] ""
2574 +msgstr[1] ""
2575 +
2576 +#: app/Modules/MCP/Tools/TicketTools.php:964
2577 +msgid "Ticket merge failed or was only partially completed. Some tickets may be in an inconsistent state."
883 2578 msgstr ""
884 2579
885 -#: app/Services/TranslationStrings.php:132
886 -msgid "App ID"
2580 +#: app/Modules/MCP/Tools/TicketTools.php:997
2581 +msgid "Split ticket requires Fluent Support Pro"
887 2582 msgstr ""
888 2583
889 -#: app/Services/TranslationStrings.php:133
890 -msgid "App Secret"
2584 +#: app/Modules/MCP/Tools/TicketTools.php:1003
2585 +msgid "ticket_id and response_id are required"
891 2586 msgstr ""
892 2587
893 -#: app/Services/TranslationStrings.php:134
894 -#: app/Services/TranslationStrings.php:1105
895 -msgid "Apply"
2588 +#: app/Modules/MCP/Tools/TicketTools.php:1021
2589 +msgid "Message not found on this ticket"
896 2590 msgstr ""
897 2591
898 -#: app/Services/TranslationStrings.php:135
899 -msgid "Apply / Remove Lists on FluentCRM Profile"
2592 +#. translators: %s is the original ticket title
2593 +#: app/Modules/MCP/Tools/TicketTools.php:1045
2594 +#, php-format
2595 +msgid "Re: %s"
900 2596 msgstr ""
901 2597
902 -#: app/Services/TranslationStrings.php:136
903 -msgid "Apply / Remove Tags on FluentCRM Profile"
2598 +#: app/Modules/MCP/Tools/TicketTools.php:1094
2599 +msgid "Could not split the ticket"
904 2600 msgstr ""
905 2601
906 -#: app/Services/TranslationStrings.php:137
907 -msgid "Apply Cc"
2602 +#: app/Modules/MCP/Tools/TicketTools.php:1103
2603 +msgid "The new ticket could not be loaded"
908 2604 msgstr ""
909 2605
910 -#: app/Services/TranslationStrings.php:138
911 -msgid "Apply Filter"
2606 +#. translators: 1: response ID, 2: original ticket ID, 3: new ticket ID
2607 +#: app/Modules/MCP/Tools/TicketTools.php:1108
2608 +#, php-format
2609 +msgid "Message #%1$d moved from ticket #%2$d to new ticket #%3$d"
912 2610 msgstr ""
913 2611
914 -#: app/Services/TranslationStrings.php:139
915 -msgid "Apply Tags"
2612 +#: app/Modules/PermissionManager.php:436
2613 +msgid "Tickets Permissions"
916 2614 msgstr ""
917 2615
918 -#: app/Services/TranslationStrings.php:140
919 -msgid "Approve"
2616 +#: app/Modules/PermissionManager.php:438
2617 +msgid "View Dashboard"
920 2618 msgstr ""
921 2619
2620 +#: app/Modules/PermissionManager.php:439
2621 +msgid "Manage Own Tickets"
2622 +msgstr ""
2623 +
2624 +#: app/Modules/PermissionManager.php:440
2625 +msgid "Manage Unassigned Tickets"
2626 +msgstr ""
2627 +
2628 +#: app/Modules/PermissionManager.php:441
2629 +msgid "Manage Others Tickets"
2630 +msgstr ""
2631 +
2632 +#: app/Modules/PermissionManager.php:442
2633 +msgid "Assign Agents"
2634 +msgstr ""
2635 +
2636 +#: app/Modules/PermissionManager.php:443
2637 +msgid "Delete Tickets & Individual Responses"
2638 +msgstr ""
2639 +
2640 +#: app/Modules/PermissionManager.php:446
2641 +msgid "Draft Reply"
2642 +msgstr ""
2643 +
2644 +#: app/Modules/PermissionManager.php:447
2645 +msgid "Approve Draft Reply"
2646 +msgstr ""
2647 +
2648 +#: app/Modules/PermissionManager.php:448
2649 +msgid "View Tickets (Read Only)"
2650 +msgstr ""
2651 +
2652 +#: app/Modules/PermissionManager.php:452
2653 +msgid "Workflow Permissions"
2654 +msgstr ""
2655 +
2656 +#: app/Modules/PermissionManager.php:454
2657 +msgid "Manage Workflows"
2658 +msgstr ""
2659 +
2660 +#: app/Modules/PermissionManager.php:455
2661 +msgid "Run workflows"
2662 +msgstr ""
2663 +
2664 +#: app/Modules/PermissionManager.php:456
2665 +msgid "Manage Saved Replies"
2666 +msgstr ""
2667 +
2668 +#: app/Modules/PermissionManager.php:462
2669 +msgid "Manage Overall Settings"
2670 +msgstr ""
2671 +
2672 +#: app/Modules/PermissionManager.php:463
2673 +msgid "Access Private Data (Customers, Agents)"
2674 +msgstr ""
2675 +
2676 +#: app/Modules/PermissionManager.php:467
2677 +msgid "Reporting"
2678 +msgstr ""
2679 +
922 2680 #: app/Modules/PermissionManager.php:469
923 -msgid "Approve Draft Reply"
2681 +msgid "View All Reports"
924 2682 msgstr ""
925 2683
926 -#: app/Services/TranslationStrings.php:1010
927 -msgid "are waiting for reply with"
2684 +#: app/Modules/PermissionManager.php:470
2685 +msgid "View Activity Logs"
928 2686 msgstr ""
929 2687
930 -#: app/Services/TranslationStrings.php:1024
931 -msgid "Are you sure to delete this Action?"
2688 +#: app/Modules/PermissionManager.php:471
2689 +msgid "View Agent Today Performance"
932 2690 msgstr ""
933 2691
934 -#: app/Services/TranslationStrings.php:1006
935 -msgid "Are you sure to delete this agent? All associated data will be deleted"
2692 +#: app/Modules/StatModule.php:83
2693 +#: app/Services/Helper.php:868
2694 +#: app/Services/TranslationStrings.php:707
2695 +msgid "Interactions"
936 2696 msgstr ""
937 2697
938 -#: app/Services/TranslationStrings.php:143
939 -msgid ""
940 -"Are you sure to delete this customer? It will delete all associated data "
941 -"with this customer"
2698 +#: app/Modules/StatModule.php:195
2699 +msgid "Total Replies"
942 2700 msgstr ""
943 2701
944 -#: app/Services/TranslationStrings.php:1058
945 -msgid "Are you sure to delete this product?"
2702 +#: app/Modules/StatModule.php:199
2703 +msgid "Total Closed"
946 2704 msgstr ""
947 2705
948 -#: app/Services/TranslationStrings.php:1071
949 -msgid "Are you sure to delete this tag?"
2706 +#: app/Modules/StatModule.php:339
2707 +msgid "Waiting Today"
950 2708 msgstr ""
951 2709
952 -#: app/Services/TranslationStrings.php:1062
953 -msgid "Are you sure to delete this template?"
2710 +#: app/Services/AvatarUploder.php:29
2711 +msgid "Something went wrong while updating the profile picture"
954 2712 msgstr ""
955 2713
956 -#: app/Services/TranslationStrings.php:142
957 -msgid "Are you sure to delete this Ticket?"
2714 +#: app/Services/AvatarUploder.php:36
2715 +msgid "Profile picture has been updated successfully"
958 2716 msgstr ""
959 2717
960 -#: app/Services/TranslationStrings.php:144
961 -msgid "Are you sure to delete this?"
2718 +#. translators: %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
2719 +#: app/Services/AvatarUploder.php:62
2720 +#, php-format
2721 +msgid "Unsupported file submitted, allowed image file types are: %s"
962 2722 msgstr ""
963 2723
964 -#: app/Services/TranslationStrings.php:145
965 -msgid "Are you sure to delete this? All associate data will be deleted"
2724 +#: app/Services/CustomerPortalService.php:164
2725 +#: app/Services/CustomerPortalService.php:178
2726 +msgid "Please write a reply before sending."
966 2727 msgstr ""
967 2728
968 -#: app/Services/TranslationStrings.php:146
969 -msgid ""
970 -"Are you sure to regenerate the webhook url? If you regenerate the url you "
971 -"have to change all your used webhook"
2729 +#: app/Services/CustomerPortalService.php:190
2730 +msgid "Reply has been added"
972 2731 msgstr ""
973 2732
974 -#: app/Services/TranslationStrings.php:1085
975 -msgid "Are you sure to remove this bookmark?"
2733 +#: app/Services/CustomerPortalService.php:322
2734 +#: app/Services/CustomerPortalService.php:570
2735 +msgid "Sorry, You do not have access to customer portal"
976 2736 msgstr ""
977 2737
978 -#: app/Services/TranslationStrings.php:1068
979 -msgid "Are you sure want to set this business box for webhook?"
2738 +#: app/Services/CustomerPortalService.php:362
2739 +msgid "Sorry! No customer found"
980 2740 msgstr ""
981 2741
982 -#: app/Services/TranslationStrings.php:147
983 -msgid "Are you sure you want to discard this draft response?"
2742 +#. translators: %s is the action being performed (e.g., "view", "edit", "delete")
2743 +#: app/Services/CustomerPortalService.php:577
2744 +#, php-format
2745 +msgid "Sorry! You cannot %s this ticket"
984 2746 msgstr ""
985 2747
986 -#: app/Services/TranslationStrings.php:148
987 -msgid "Are you sure you want to merge these tickets?"
2748 +#: app/Services/CustomerPortalService.php:581
2749 +msgid "You do not have permission to view this support ticket"
988 2750 msgstr ""
989 2751
990 -#: app/Services/TranslationStrings.php:1017
991 -msgid "Are you sure, you want to close selected tickets?"
2752 +#: app/Services/CustomerPortalService.php:592
2753 +msgid "Sorry, You cannot access this ticket"
992 2754 msgstr ""
993 2755
994 -#: app/Services/TranslationStrings.php:1025
995 -msgid "Are you sure, you want to delete selected tickets?"
2756 +#: app/Services/CustomerPortalService.php:719
2757 +msgid "Invalid feedback value provided"
996 2758 msgstr ""
997 2759
998 -#: app/Services/TranslationStrings.php:141
999 -msgid "Are You Sure? You can not undo this action."
2760 +#: app/Services/CustomerPortalService.php:729
2761 +msgid "Invalid conversation for feedback"
1000 2762 msgstr ""
1001 2763
1002 -#: app/Services/TranslationStrings.php:149
1003 -#: app/Services/TranslationStrings.php:1106
1004 -msgid "Ascending"
2764 +#. translators: %s is the site name
2765 +#: app/Services/EmailClaimService.php:139
2766 +#, php-format
2767 +msgid "[%s] Confirm your support email address"
1005 2768 msgstr ""
1006 2769
1007 -#: app/Services/TranslationStrings.php:150
1008 -msgid "Ask AI"
2770 +#. translators: 1: site name, 2: the email address being confirmed
2771 +#: app/Services/EmailClaimService.php:153
2772 +#, php-format
2773 +msgid "Someone asked to use this address for support messages on %1$s. Confirming will send future support notifications to %2$s and bring any tickets opened from it into your account."
1009 2774 msgstr ""
1010 2775
1011 -#: app/Services/TranslationStrings.php:151
1012 -msgid "Ask FluentBot"
2776 +#: app/Services/EmailClaimService.php:158
2777 +msgid "Confirm this address"
1013 2778 msgstr ""
1014 2779
1015 -#: app/Services/TranslationStrings.php:152
1016 -msgid "Assign Agent"
2780 +#: app/Services/EmailClaimService.php:159
2781 +msgid "You will be asked to sign in first, so this link only works for the account that requested it."
1017 2782 msgstr ""
1018 2783
1019 -#: app/Modules/PermissionManager.php:464
1020 -msgid "Assign Agents"
2784 +#: app/Services/EmailClaimService.php:160
2785 +msgid "If you did not ask for this, no action is needed and nothing has changed. Your support messages will keep going to the address they go to now."
1021 2786 msgstr ""
1022 2787
1023 -#: app/Services/TranslationStrings.php:153
1024 -msgid "Assign via Group"
2788 +#: app/Services/EmailClaimService.php:175
2789 +msgid "Confirm your support email address"
1025 2790 msgstr ""
1026 2791
1027 -#: app/Services/Notifications/NotificationEventMap.php:62
1028 -msgid "assigned a ticket"
2792 +#. translators: 1: merged customer record id, 2: that record's email address, 3: number of tickets moved
2793 +#: app/Services/EmailClaimService.php:356
2794 +#, php-format
2795 +msgid "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s ticket moved and its shared link was reissued."
2796 +msgid_plural "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s tickets moved and their shared links were reissued."
2797 +msgstr[0] ""
2798 +msgstr[1] ""
2799 +
2800 +#. translators: 1: customer record id, 2: that record's email address, 3: number of tickets moved
2801 +#: app/Services/EmailClaimService.php:368
2802 +#, php-format
2803 +msgid "Moved %3$s ticket from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2804 +msgid_plural "Moved %3$s tickets from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2805 +msgstr[0] ""
2806 +msgstr[1] ""
2807 +
2808 +#. translators: %1$s is opening paragraph tag, %2$s is closing paragraph tag
2809 +#: app/Services/EmailNotification/Settings.php:123
2810 +#, php-format
2811 +msgid "%1$sPlease login or create an account to access the Customer Support Portal%2$s [fluent_support_auth]"
1029 2812 msgstr ""
1030 2813
1031 -#: app/Services/TranslationStrings.php:154
1032 -msgid "Assigned Agent"
2814 +#: app/Services/EmailNotification/Settings.php:207
2815 +msgid "Customer Portal"
1033 2816 msgstr ""
1034 2817
1035 -#: app/Services/TranslationStrings.php:155
1036 -msgid "Assigned Agent First Name"
2818 +#: app/Services/EmailNotification/Settings.php:227
2819 +#: app/Services/TranslationStrings.php:1151
2820 +msgid "Select a Page"
1037 2821 msgstr ""
1038 2822
1039 -#: app/Services/TranslationStrings.php:156
1040 -msgid "Assigned Agent Full Name"
2823 +#: app/Services/EmailNotification/Settings.php:230
2824 +msgid "Select Portal Page"
1041 2825 msgstr ""
1042 2826
1043 -#: app/Services/TranslationStrings.php:157
1044 -msgid "Assigned Agent:"
2827 +#: app/Services/EmailNotification/Settings.php:232
2828 +msgid "Please provide the page id where you want to show the tickets for your customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
1045 2829 msgstr ""
1046 2830
1047 -#: app/Services/TranslationStrings.php:158
1048 -msgid "Assigned Permissions"
2831 +#: app/Services/EmailNotification/Settings.php:243
2832 +msgid "Message for non logged in users"
1049 2833 msgstr ""
1050 2834
1051 -#: app/Services/TranslationStrings.php:159
1052 -msgid "AssignedAgent Last Name"
2835 +#: app/Services/EmailNotification/Settings.php:244
2836 +msgid "Please provide message for not logged in users. You can place login shortcode too. Use shortcode <code>[fluent_support_login]</code> to show built-in login form. For the user registration use this shortcode <code>[fluent_support_signup]</code> and for both form please use <code>[fluent_support_auth]</code>. Registration forms only show when \"Anyone can register\" is enabled in Settings > General."
1053 2837 msgstr ""
1054 2838
1055 -#: app/Services/TranslationStrings.php:160
1056 -msgid "Assigner First Name"
2839 +#: app/Services/EmailNotification/Settings.php:249
2840 +msgid "Public Ticket Interaction"
1057 2841 msgstr ""
1058 2842
1059 -#: app/Services/TranslationStrings.php:161
1060 -msgid "Assigner Full Name"
2843 +#: app/Services/EmailNotification/Settings.php:252
2844 +msgid "Disable Public Ticket interaction"
1061 2845 msgstr ""
1062 2846
1063 -#: app/Services/TranslationStrings.php:162
1064 -msgid "Assigner Last Name"
2847 +#: app/Services/EmailNotification/Settings.php:253
2848 +msgid "If you enable this then only logged in user can reply the tickets. Otherwise, url will be signed and intended user can reply without logging in"
1065 2849 msgstr ""
1066 2850
1067 -#: app/Services/TranslationStrings.php:1052
1068 -msgid "At this moment you don't have any bookmarked tickets."
2851 +#: app/Services/EmailNotification/Settings.php:258
2852 +msgid "Accepted File Types"
1069 2853 msgstr ""
1070 2854
1071 -#: app/Services/Tickets/Importer/ZendeskTickets.php:288
1072 -msgid "Authentication failed. Please check your Zendesk credentials."
2855 +#: app/Services/EmailNotification/Settings.php:265
2856 +msgid "Max File Size (in MegaByte)"
1073 2857 msgstr ""
1074 2858
1075 -#: app/Services/TranslationStrings.php:163
1076 -msgid "Author Name"
2859 +#: app/Services/EmailNotification/Settings.php:271
2860 +msgid "Maximum File Upload"
1077 2861 msgstr ""
1078 2862
1079 -#: app/Services/TranslationStrings.php:164
1080 -msgid "Authorization Code"
2863 +#: app/Services/EmailNotification/Settings.php:278
2864 +msgid "Delete all attachments on ticket close"
1081 2865 msgstr ""
1082 2866
1083 -#: app/Services/TranslationStrings.php:165 app/Services/Helper.php:1106
1084 -msgid "Auto Close Settings"
2867 +#: app/Services/EmailNotification/Settings.php:279
2868 +msgid "If you enable this feature, all attachments associated with a ticket will be deleted when the ticket is closed."
1085 2869 msgstr ""
1086 2870
1087 -#: app/Services/TranslationStrings.php:166
1088 -msgid ""
1089 -"Auto Close tickets based on active days or based on tags or waiting time."
2871 +#: app/Services/EmailNotification/Settings.php:286
2872 +msgid "Enable Fluent Summary In Admin Bar"
1090 2873 msgstr ""
1091 2874
1092 -#: app/Services/TranslationStrings.php:167
1093 -msgid "Automate your tickets by applying manual or automated tasks"
2875 +#: app/Services/EmailNotification/Settings.php:287
2876 +msgid "If you enable this, logged in user can see the ticket summary from top nav bar."
1094 2877 msgstr ""
1095 2878
1096 -#: app/Services/TranslationStrings.php:168
1097 -msgid "Automatic"
2879 +#: app/Services/EmailNotification/Settings.php:294
2880 +#: app/Services/Notifications/NotificationSettings.php:58
2881 +msgid "Enable Internal Notifications"
1098 2882 msgstr ""
1099 2883
1100 -#: app/Services/TranslationStrings.php:170
1101 -msgid "Automatically delete activity logs after days"
2884 +#: app/Services/EmailNotification/Settings.php:297
2885 +#: app/Services/Notifications/NotificationSettings.php:59
2886 +msgid "Enable the in-app notification bell, unread counts, and notification event storage for agents."
1102 2887 msgstr ""
1103 2888
1104 -#: app/Services/TranslationStrings.php:169
1105 -msgid "Automatically delete AI activity logs after days"
2889 +#: app/Services/EmailNotification/Settings.php:298
2890 +msgid "Notification data older than 15 days will be removed automatically."
1106 2891 msgstr ""
1107 2892
1108 -#: app/Services/Notifications/NotificationCategory.php:37
1109 -msgid "Automation Triggers"
2893 +#: app/Services/EmailNotification/Settings.php:306
2894 +msgid "Enable Draft Mode"
1110 2895 msgstr ""
1111 2896
1112 -#: app/Hooks/Handlers/InternalNotificationHandler.php:268
2897 +#: app/Services/EmailNotification/Settings.php:307
2898 +msgid "If you enable this setting, any written response will be saved as a draft if an agent accidentally closes a ticket."
2899 +msgstr ""
2900 +
2901 +#: app/Services/EmailNotification/Settings.php:312
2902 +msgid "Custom Registration Form Field"
2903 +msgstr ""
2904 +
2905 +#: app/Services/EmailNotification/Settings.php:320
2906 +msgid "Enable Two-Factor Authentication"
2907 +msgstr ""
2908 +
2909 +#: app/Services/EmailNotification/Settings.php:321
2910 +msgid "If you enable this setting, users will be required to submit a second form of authentication, such as a code sent to their email, to login."
2911 +msgstr ""
2912 +
2913 +#: app/Services/EmailNotification/Settings.php:328
2914 +msgid "Enable Keyboard Shortcuts"
2915 +msgstr ""
2916 +
2917 +#: app/Services/EmailNotification/Settings.php:329
2918 +msgid "If you enable this, agents can use keyboard shortcuts for faster actions."
2919 +msgstr ""
2920 +
2921 +#: app/Services/EmailNotification/Settings.php:337
2922 +msgid "Enable Minimum Ticket Number"
2923 +msgstr ""
2924 +
2925 +#: app/Services/EmailNotification/Settings.php:338
2926 +msgid "Enable this to start public ticket numbers from a custom minimum number."
2927 +msgstr ""
2928 +
2929 +#: app/Services/EmailNotification/Settings.php:344
2930 +msgid "Minimum Ticket Number"
2931 +msgstr ""
2932 +
2933 +#: app/Services/EmailNotification/Settings.php:345
2934 +msgid "Once a ticket is created, you cannot lower this value below the current highest ticket number. Set this carefully — raising it is easy, but lowering it below an existing ticket number is not allowed."
2935 +msgstr ""
2936 +
2937 +#: app/Services/EmailNotification/Settings.php:347
1113 2938 #, php-format
1114 -msgid "Automation workflow \"%s\" was triggered"
2939 +msgid "Next Ticket Number: %d"
1115 2940 msgstr ""
1116 2941
1117 -#: app/Services/TranslationStrings.php:171
1118 -msgid "Available Shortcodes"
2942 +#: app/Services/EmailNotification/Settings.php:361
2943 +msgid "Ticket Prefix"
1119 2944 msgstr ""
1120 2945
1121 -#: app/Services/TranslationStrings.php:172
1122 -msgid "Available times"
2946 +#: app/Services/EmailNotification/Settings.php:362
2947 +msgid "Optional prefix for newly created public ticket numbers."
1123 2948 msgstr ""
1124 2949
1125 -#: app/Services/TranslationStrings.php:173
1126 -msgid ""
1127 -"Available times are based off a sample of this event type’s upcoming "
1128 -"availability. You can further customize times offered below"
2950 +#: app/Services/EmailNotification/Settings.php:372
2951 +msgid "Snapshot Retention"
1129 2952 msgstr ""
1130 2953
1131 -#: app/Services/TranslationStrings.php:1011
1132 -msgid "average"
2954 +#: app/Services/EmailNotification/Settings.php:374
2955 +msgid "3 days"
1133 2956 msgstr ""
1134 2957
1135 -#: app/Services/TranslationStrings.php:174
1136 -msgid "Average Response"
2958 +#: app/Services/EmailNotification/Settings.php:375
2959 +msgid "7 days"
1137 2960 msgstr ""
1138 2961
1139 -#: app/Services/TranslationStrings.php:175 app/Services/Helper.php:752
1140 -msgid "Average Waiting"
2962 +#: app/Services/EmailNotification/Settings.php:376
2963 +msgid "15 days"
1141 2964 msgstr ""
1142 2965
1143 -#: app/Services/TranslationStrings.php:176
1144 -msgid "Avg. Waiting Time"
2966 +#: app/Services/EmailNotification/Settings.php:378
2967 +msgid "Advanced Reports saves a snapshot of each report every 6 hours. Snapshots older than this many days are automatically deleted."
1145 2968 msgstr ""
1146 2969
1147 -#: app/Services/Tickets/TicketStats.php:49
1148 -msgid "Awaiting Replies"
2970 +#: app/Services/EmailNotification/Settings.php:387
2971 +msgid "Enable Fluent Booking Integration"
1149 2972 msgstr ""
1150 2973
1151 -#: app/Services/TranslationStrings.php:177
1152 -msgid "Awesome Support"
2974 +#: app/Services/EmailNotification/Settings.php:388
2975 +msgid "If you enable this, agents can create booking links and view meeting details inside tickets."
1153 2976 msgstr ""
1154 2977
1155 -#: app/Services/TranslationStrings.php:178
1156 -msgid "Back"
2978 +#: app/Services/EmailNotification/Settings.php:398
2979 +msgid "Agent Feedback Rating"
1157 2980 msgstr ""
1158 2981
1159 -#: app/Services/TranslationStrings.php:1107
1160 -msgid "Back to All Tickets"
2982 +#: app/Services/EmailNotification/Settings.php:399
2983 +msgid "If you enable this setting, users will have the option to provide feedback on an agent's response."
1161 2984 msgstr ""
1162 2985
1163 -#: app/Services/Helper.php:978
1164 -msgid "BetterDocs"
2986 +#: app/Services/EmailNotification/Settings.php:407
2987 +msgid "Agent Time Tracking"
1165 2988 msgstr ""
1166 2989
1167 -#: app/Services/TranslationStrings.php:1012
1168 -msgid "billing"
2990 +#: app/Services/EmailNotification/Settings.php:408
2991 +msgid "If you enable this setting, the agent can specify the amount of time needed to complete a ticket."
1169 2992 msgstr ""
1170 2993
1171 -#: app/Services/TranslationStrings.php:179
1172 -msgid "Billing Details"
2994 +#: app/Services/EmailNotification/Settings.php:431
2995 +msgid "Two-Factor Authentication"
1173 2996 msgstr ""
1174 2997
1175 -#: app/Services/TranslationStrings.php:180
1176 -msgid "Billing details"
2998 +#. translators: %s: URL of the FluentAuth settings page
2999 +#: app/Services/EmailNotification/Settings.php:435
3000 +#, php-format
3001 +msgid "Portal sign-in is handled by the FluentAuth plugin, so two-factor authentication for your customers and agents is set up there. FluentAuth applies it to the roles you choose, so include your customers' role. <a href=\"%s\">Open FluentAuth settings</a>"
1177 3002 msgstr ""
1178 3003
3004 +#: app/Services/EmailNotification/Settings.php:459
3005 +msgid "Default Portal Page"
3006 +msgstr ""
3007 +
3008 +#: app/Services/EmailNotification/Settings.php:466
3009 +msgid "FluentCart Account Navigation"
3010 +msgstr ""
3011 +
3012 +#: app/Services/EmailNotification/Settings.php:473
3013 +msgid "WooCommerce Account Navigation"
3014 +msgstr ""
3015 +
3016 +#: app/Services/EmailNotification/Settings.php:480
3017 +msgid "FluentCommunity Portal"
3018 +msgstr ""
3019 +
3020 +#: app/Services/EmailNotification/Settings.php:496
3021 +msgid "FluentCommunity Portal URL"
3022 +msgstr ""
3023 +
3024 +#: app/Services/EmailNotification/Settings.php:499
3025 +#: app/Services/TranslationStrings.php:415
3026 +msgid "Copy"
3027 +msgstr ""
3028 +
3029 +#: app/Services/EmailNotification/Settings.php:501
3030 +msgid "Copy this URL and add it to your FluentCommunity menu."
3031 +msgstr ""
3032 +
3033 +#: app/Services/EmailNotification/Settings.php:513
3034 +msgid "Shortcut"
3035 +msgstr ""
3036 +
3037 +#: app/Services/EmailNotification/Settings.php:517
3038 +#: app/Services/EmailNotification/Settings.php:538
3039 +msgid "Tickets: Advanced filter toggle"
3040 +msgstr ""
3041 +
3042 +#: app/Services/EmailNotification/Settings.php:518
3043 +#: app/Services/EmailNotification/Settings.php:539
3044 +msgid "Tickets: Refresh"
3045 +msgstr ""
3046 +
3047 +#: app/Services/EmailNotification/Settings.php:519
3048 +#: app/Services/EmailNotification/Settings.php:540
3049 +msgid "Tickets: Create Ticket"
3050 +msgstr ""
3051 +
3052 +#: app/Services/EmailNotification/Settings.php:520
3053 +#: app/Services/EmailNotification/Settings.php:541
3054 +msgid "Tickets: Reset filter"
3055 +msgstr ""
3056 +
3057 +#: app/Services/EmailNotification/Settings.php:521
3058 +#: app/Services/EmailNotification/Settings.php:542
3059 +msgid "Tickets: All Tickets"
3060 +msgstr ""
3061 +
3062 +#: app/Services/EmailNotification/Settings.php:522
3063 +#: app/Services/EmailNotification/Settings.php:543
3064 +msgid "Tickets: My Tickets"
3065 +msgstr ""
3066 +
3067 +#: app/Services/EmailNotification/Settings.php:523
3068 +#: app/Services/EmailNotification/Settings.php:544
3069 +msgid "Tickets: Unassigned"
3070 +msgstr ""
3071 +
3072 +#: app/Services/EmailNotification/Settings.php:524
3073 +#: app/Services/EmailNotification/Settings.php:545
3074 +msgid "Tickets: Waiting for reply"
3075 +msgstr ""
3076 +
3077 +#: app/Services/EmailNotification/Settings.php:525
3078 +#: app/Services/EmailNotification/Settings.php:546
3079 +msgid "Tickets: Bookmarks"
3080 +msgstr ""
3081 +
3082 +#: app/Services/EmailNotification/Settings.php:526
3083 +#: app/Services/EmailNotification/Settings.php:547
3084 +msgid "Tickets: Toggle (Open, active, close, all)"
3085 +msgstr ""
3086 +
3087 +#: app/Services/EmailNotification/Settings.php:527
3088 +#: app/Services/EmailNotification/Settings.php:548
3089 +msgid "Ticket Reply: Reply"
3090 +msgstr ""
3091 +
3092 +#: app/Services/EmailNotification/Settings.php:528
3093 +#: app/Services/EmailNotification/Settings.php:549
3094 +msgid "Ticket Reply: Personal note"
3095 +msgstr ""
3096 +
3097 +#: app/Services/EmailNotification/Settings.php:529
3098 +#: app/Services/EmailNotification/Settings.php:550
3099 +msgid "Ticket Reply: Merge"
3100 +msgstr ""
3101 +
3102 +#: app/Services/EmailNotification/Settings.php:530
3103 +#: app/Services/EmailNotification/Settings.php:551
3104 +msgid "Ticket Reply: Bookmarks"
3105 +msgstr ""
3106 +
3107 +#: app/Services/EmailNotification/Settings.php:531
3108 +#: app/Services/EmailNotification/Settings.php:552
3109 +msgid "Ticket Reply: Refresh"
3110 +msgstr ""
3111 +
3112 +#: app/Services/EmailNotification/Settings.php:532
3113 +#: app/Services/EmailNotification/Settings.php:553
3114 +msgid "Ticket Reply: Next ticket"
3115 +msgstr ""
3116 +
3117 +#: app/Services/EmailNotification/Settings.php:533
3118 +#: app/Services/EmailNotification/Settings.php:554
3119 +msgid "Ticket Reply: Previous ticket"
3120 +msgstr ""
3121 +
3122 +#: app/Services/EmailNotification/Settings.php:534
3123 +#: app/Services/EmailNotification/Settings.php:555
3124 +msgid "Ticket Reply: Close ticket"
3125 +msgstr ""
3126 +
3127 +#: app/Services/EmailNotification/Settings.php:559
3128 +msgid "Keyboard Shortcuts"
3129 +msgstr ""
3130 +
3131 +#: app/Services/EmailNotification/Settings.php:560
3132 +msgid "macOS"
3133 +msgstr ""
3134 +
3135 +#: app/Services/EmailNotification/Settings.php:561
3136 +msgid "Windows"
3137 +msgstr ""
3138 +
3139 +#: app/Services/EmailNotification/Settings.php:596
3140 +msgid "Ticket Created (To Customer)"
3141 +msgstr ""
3142 +
3143 +#: app/Services/EmailNotification/Settings.php:597
3144 +msgid "This email will be sent when a customer submit a support ticket"
3145 +msgstr ""
3146 +
3147 +#: app/Services/EmailNotification/Settings.php:604
3148 +msgid "Replied by Agent (To Customer)"
3149 +msgstr ""
3150 +
3151 +#: app/Services/EmailNotification/Settings.php:605
3152 +msgid "This email will be sent when an agent reply to a ticket"
3153 +msgstr ""
3154 +
3155 +#: app/Services/EmailNotification/Settings.php:612
3156 +msgid "Ticket Closed by Agent (To Customer)"
3157 +msgstr ""
3158 +
3159 +#: app/Services/EmailNotification/Settings.php:613
3160 +msgid "This email will be sent when an agent close a ticket"
3161 +msgstr ""
3162 +
3163 +#: app/Services/EmailNotification/Settings.php:620
3164 +msgid "Ticket Created (To Admin)"
3165 +msgstr ""
3166 +
3167 +#: app/Services/EmailNotification/Settings.php:621
3168 +msgid "This email will be sent when the business when a new ticket has been submitted"
3169 +msgstr ""
3170 +
3171 +#: app/Services/EmailNotification/Settings.php:628
3172 +msgid "Replied by Customer (To Agent/Admin)"
3173 +msgstr ""
3174 +
3175 +#: app/Services/EmailNotification/Settings.php:629
3176 +msgid "This email will be sent to Assigned Agent or Admin when a customer reply to a ticket"
3177 +msgstr ""
3178 +
3179 +#: app/Services/EmailNotification/Settings.php:636
3180 +msgid "Ticket Agent Change (To Agent)"
3181 +msgstr ""
3182 +
3183 +#: app/Services/EmailNotification/Settings.php:637
3184 +msgid "This email will be sent to newly assigned agent"
3185 +msgstr ""
3186 +
3187 +#: app/Services/EmailNotification/Settings.php:644
3188 +msgid "Ticket Logged by Agent (To Customer)"
3189 +msgstr ""
3190 +
3191 +#: app/Services/EmailNotification/Settings.php:645
3192 +msgid "This email will be sent when an agent logs a ticket on behalf of a customer (e.g. from a phone call or email received outside the system)"
3193 +msgstr ""
3194 +
3195 +#: app/Services/EmailNotification/Settings.php:652
3196 +msgid "Agent Outreach Ticket (To Customer)"
3197 +msgstr ""
3198 +
3199 +#: app/Services/EmailNotification/Settings.php:653
3200 +msgid "This email will be sent when an agent creates a ticket using the \"Agent Initiated\" option to proactively reach out to a customer — includes the agent's message content"
3201 +msgstr ""
3202 +
3203 +#: app/Services/FluentCRMServices.php:33
3204 +msgid "FluentCRM contact tags has been updated"
3205 +msgstr ""
3206 +
3207 +#: app/Services/FluentCRMServices.php:60
3208 +msgid "FluentCRM contact lists has been updated"
3209 +msgstr ""
3210 +
3211 +#: app/Services/FluentCRMServices.php:123
3212 +msgid "Sorry you do not have permission to add contact tags"
3213 +msgstr ""
3214 +
3215 +#: app/Services/FluentCRMServices.php:132
3216 +msgid "FluentCRM is not installed or enabled"
3217 +msgstr ""
3218 +
3219 +#: app/Services/FluentCRMServices.php:141
3220 +msgid "Contact could not be found"
3221 +msgstr ""
3222 +
3223 +#: app/Services/Helper.php:50
3224 +#: app/Services/Helper.php:62
3225 +#: app/Services/TranslationStrings.php:877
3226 +#: app/Services/TranslationStrings.php:1608
3227 +msgid "Normal"
3228 +msgstr ""
3229 +
3230 +#: app/Services/Helper.php:51
3231 +#: app/Services/Helper.php:63
3232 +msgid "Medium"
3233 +msgstr ""
3234 +
3235 +#: app/Services/Helper.php:52
3236 +#: app/Services/Helper.php:64
3237 +msgid "Critical"
3238 +msgstr ""
3239 +
3240 +#: app/Services/Helper.php:102
3241 +#: app/Services/TranslationStrings.php:1545
3242 +msgid "New"
3243 +msgstr ""
3244 +
3245 +#: app/Services/Helper.php:104
3246 +#: app/Services/Helper.php:870
3247 +#: app/Services/TranslationStrings.php:373
3248 +#: app/Services/TranslationStrings.php:1507
3249 +#: app/Services/TranslationStrings.php:1598
3250 +msgid "Closed"
3251 +msgstr ""
3252 +
3253 +#. translators: %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
3254 +#: app/Services/Helper.php:157
3255 +#, php-format
3256 +msgid "Supported Types: %1$s and max file size: %2$.01fMB"
3257 +msgstr ""
3258 +
3259 +#: app/Services/Helper.php:164
3260 +msgid "Photos"
3261 +msgstr ""
3262 +
3263 +#: app/Services/Helper.php:176
3264 +msgid "CSV"
3265 +msgstr ""
3266 +
3267 +#: app/Services/Helper.php:187
3268 +msgid "PDF/Docs"
3269 +msgstr ""
3270 +
3271 +#: app/Services/Helper.php:205
3272 +msgid "JSON"
3273 +msgstr ""
3274 +
3275 +#: app/Services/Helper.php:670
3276 +msgid "(no title)"
3277 +msgstr ""
3278 +
3279 +#: app/Services/Helper.php:864
1179 3280 #: app/Services/TranslationStrings.php:181
1180 -#: app/Models/Traits/CustomerTrait.php:91
1181 -msgid "Blocked"
3281 +msgid "Agent First Name"
1182 3282 msgstr ""
1183 3283
1184 -#: app/Services/TranslationStrings.php:1013
1185 -msgid ""
1186 -"Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro "
1187 -"to use this feature"
3284 +#: app/Services/Helper.php:865
3285 +#: app/Services/TranslationStrings.php:187
3286 +msgid "Agent Last Name"
1188 3287 msgstr ""
1189 3288
3289 +#: app/Services/Helper.php:866
1190 3290 #: app/Services/TranslationStrings.php:182
1191 -msgid "Bot Configuration"
3291 +msgid "Agent Full Name"
1192 3292 msgstr ""
1193 3293
1194 -#: app/Services/TranslationStrings.php:183
1195 -msgid "Bot ID"
3294 +#: app/Services/Helper.php:871
3295 +#: app/Services/TranslationStrings.php:1410
3296 +msgid "Waiting Tickets"
1196 3297 msgstr ""
1197 3298
1198 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:371
1199 -msgid "Bot ID is not set for this product."
3299 +#: app/Services/Helper.php:872
3300 +#: app/Services/TranslationStrings.php:298
3301 +msgid "Average Waiting"
1200 3302 msgstr ""
1201 3303
1202 -#: app/Services/TranslationStrings.php:184
1203 -msgid "Bot ID is required"
3304 +#: app/Services/Helper.php:873
3305 +#: app/Services/TranslationStrings.php:786
3306 +msgid "Max Waiting"
1204 3307 msgstr ""
1205 3308
1206 -#: app/Services/TranslationStrings.php:185
1207 -msgid "Browse File"
3309 +#: app/Services/Helper.php:877
3310 +#: app/Services/TranslationStrings.php:756
3311 +msgid "Likes"
1208 3312 msgstr ""
1209 3313
1210 -#: app/Services/TranslationStrings.php:1108
1211 -msgid "Browse Files"
3314 +#: app/Services/Helper.php:878
3315 +#: app/Services/TranslationStrings.php:520
3316 +msgid "Dislikes"
1212 3317 msgstr ""
1213 3318
1214 -#: app/Services/Helper.php:943
1215 -msgid "BuddyBoss"
3319 +#: app/Services/Helper.php:1002
3320 +msgid "WooCommerce"
1216 3321 msgstr ""
1217 3322
1218 -#: app/Services/Tickets/CustomFieldsService.php:17
1219 -msgid "Bug Report"
3323 +#: app/Services/Helper.php:1005
3324 +msgid "The most popular e-commerce platform for WordPress"
1220 3325 msgstr ""
1221 3326
1222 -#: app/Services/TranslationStrings.php:186
1223 -msgid "Build a better Fluent Support"
3327 +#: app/Services/Helper.php:1009
3328 +msgid "FluentCart"
1224 3329 msgstr ""
1225 3330
1226 -#: app/Services/Helper.php:932
1227 -msgid ""
1228 -"Build and manage vibrant online communities with integrated LMS features "
1229 -"directly within WordPress."
3331 +#: app/Services/Helper.php:1012
3332 +msgid "A New Era of eCommerce with WordPress"
1230 3333 msgstr ""
1231 3334
1232 -#: app/Services/TranslationStrings.php:187
1233 -msgid "Bulk Action"
3335 +#: app/Services/Helper.php:1016
3336 +msgid "LifterLMS"
1234 3337 msgstr ""
1235 3338
1236 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
1237 -msgid "Business"
3339 +#: app/Services/Helper.php:1019
3340 +#: app/Services/Helper.php:1040
3341 +#: app/Services/Helper.php:1138
3342 +msgid "Course and e-learning platform built for WordPress"
1238 3343 msgstr ""
1239 3344
1240 -#: app/Services/TranslationStrings.php:188
1241 -msgid "Business Box Reports"
3345 +#: app/Services/Helper.php:1026
3346 +msgid "Business communication platform designed to scale"
1242 3347 msgstr ""
1243 3348
1244 -#: app/Services/TranslationStrings.php:189
1245 -msgid "Business Box Statistics"
3349 +#: app/Services/Helper.php:1030
3350 +msgid "Paid Memberships Pro"
1246 3351 msgstr ""
1247 3352
1248 -#: app/Services/TranslationStrings.php:190
1249 -msgid "Business Box Summary"
3353 +#: app/Services/Helper.php:1033
3354 +msgid "The ultimate platform for any member-focused business"
1250 3355 msgstr ""
1251 3356
1252 -#: app/Services/TranslationStrings.php:191
1253 -msgid "Business Boxes Reports"
3357 +#: app/Services/Helper.php:1037
3358 +msgid "Tutor LMS"
1254 3359 msgstr ""
1255 3360
1256 -#: app/Services/Helper.php:988
1257 -msgid "Business communication platform designed for privacy"
3361 +#: app/Services/Helper.php:1047
3362 +msgid "Business communication platform designed for security"
1258 3363 msgstr ""
1259 3364
1260 -#: app/Services/Helper.php:918
1261 -msgid "Business communication platform designed for security"
3365 +#: app/Services/Helper.php:1051
3366 +msgid "FluentCRM"
1262 3367 msgstr ""
1263 3368
1264 -#: app/Services/Helper.php:953
1265 -msgid "Business communication platform designed for tech"
3369 +#: app/Services/Helper.php:1054
3370 +msgid "Self-hosted email and marketing automation for WordPress"
1266 3371 msgstr ""
1267 3372
1268 -#: app/Services/Helper.php:897
1269 -msgid "Business communication platform designed to scale"
3373 +#: app/Services/Helper.php:1058
3374 +msgid "FluentCommunity"
1270 3375 msgstr ""
1271 3376
1272 -#: app/Services/TranslationStrings.php:192
1273 -msgid "Business Email"
3377 +#: app/Services/Helper.php:1061
3378 +msgid "Build and manage vibrant online communities with integrated LMS features directly within WordPress."
1274 3379 msgstr ""
1275 3380
1276 -#: app/Services/TranslationStrings.php:193
1277 -msgid "Business Inbox"
3381 +#: app/Services/Helper.php:1065
3382 +msgid "Fluent Forms"
1278 3383 msgstr ""
1279 3384
1280 -#: app/Services/TranslationStrings.php:194
1281 -msgid "Business Inbox Access Restriction"
3385 +#: app/Services/Helper.php:1068
3386 +msgid "A robust form plugin suitable for any business"
1282 3387 msgstr ""
1283 3388
1284 -#: app/Services/TranslationStrings.php:195 app/Hooks/Handlers/Menu.php:104
1285 -#: app/Hooks/Handlers/Menu.php:105 app/Hooks/Handlers/Menu.php:177
1286 -msgid "Business Inboxes"
3389 +#: app/Services/Helper.php:1072
3390 +msgid "BuddyBoss"
1287 3391 msgstr ""
1288 3392
1289 -#: app/Services/TranslationStrings.php:196
1290 -msgid "Business Name"
3393 +#: app/Services/Helper.php:1075
3394 +#: app/Services/Helper.php:1089
3395 +#: app/Services/Helper.php:1103
3396 +msgid "Powerful platform for any member-focused business"
1291 3397 msgstr ""
1292 3398
1293 -#: app/Services/TranslationStrings.php:197
1294 -msgid "Business name"
3399 +#: app/Services/Helper.php:1079
3400 +msgid "Discord"
1295 3401 msgstr ""
1296 3402
1297 -#: app/Services/TranslationStrings.php:1014
1298 -msgid "button to get the authorization code."
3403 +#: app/Services/Helper.php:1082
3404 +msgid "Business communication platform designed for tech"
1299 3405 msgstr ""
1300 3406
1301 -#: app/Services/TranslationStrings.php:1150
1302 -msgid "by"
3407 +#: app/Services/Helper.php:1086
3408 +msgid "WishList Member"
1303 3409 msgstr ""
1304 3410
1305 -#: app/Services/TranslationStrings.php:198
1306 -msgid "By Agents"
3411 +#: app/Services/Helper.php:1093
3412 +msgid "Easy Digital Downloads"
1307 3413 msgstr ""
1308 3414
1309 -#: app/Services/TranslationStrings.php:199
1310 -msgid "By Customers"
3415 +#: app/Services/Helper.php:1096
3416 +msgid "The ultimate WordPress platform for digital products"
1311 3417 msgstr ""
1312 3418
1313 -#: app/Services/Notifications/NotificationSettings.php:121
1314 -msgid ""
1315 -"By default, agents are not notified for their own actions. Enable this only "
1316 -"if agents should receive notifications when they are already the normal "
1317 -"recipient for an action they performed themselves."
3419 +#: app/Services/Helper.php:1100
3420 +msgid "Restrict Content pro"
1318 3421 msgstr ""
1319 3422
1320 -#: app/Services/TranslationStrings.php:200
1321 -msgid "By Tickets"
3423 +#: app/Services/Helper.php:1107
3424 +msgid "BetterDocs"
1322 3425 msgstr ""
1323 3426
1324 -#: app/Services/TranslationStrings.php:202
1325 -msgid "Call a Meeting"
3427 +#: app/Services/Helper.php:1110
3428 +msgid "The standard plugin for knowledge base and documentation"
1326 3429 msgstr ""
1327 3430
1328 -#: app/Services/TranslationStrings.php:203
1329 -msgid "Cancel"
3431 +#: app/Services/Helper.php:1117
3432 +msgid "Business communication platform designed for privacy"
1330 3433 msgstr ""
1331 3434
1332 -#: app/Services/TranslationStrings.php:1016
1333 -msgid "cancel"
3435 +#: app/Services/Helper.php:1121
3436 +msgid "Paymattic"
1334 3437 msgstr ""
1335 3438
1336 -#: app/Services/TranslationStrings.php:204
1337 -msgid "Cancel Notes"
3439 +#: app/Services/Helper.php:1124
3440 +msgid "All-in-one payment gateway designed for WordPress"
1338 3441 msgstr ""
1339 3442
1340 -#: app/Services/TranslationStrings.php:205
1341 -msgid "Cancel Reply"
3443 +#: app/Services/Helper.php:1128
3444 +msgid "LearnDash"
1342 3445 msgstr ""
1343 3446
1344 -#: app/Services/TranslationStrings.php:206
1345 -msgid "Cc"
3447 +#: app/Services/Helper.php:1131
3448 +msgid "The leading course platform built for WordPress"
1346 3449 msgstr ""
1347 3450
1348 -#: app/Services/TranslationStrings.php:207
1349 -msgid "Change Customer"
3451 +#: app/Services/Helper.php:1135
3452 +msgid "LearnPress"
1350 3453 msgstr ""
1351 3454
1352 -#: app/Http/Controllers/FluentBotController.php:341
1353 -msgid "Chat ID already set for this ticket"
3455 +#: app/Services/Helper.php:1142
3456 +msgid "Google Drive"
1354 3457 msgstr ""
1355 3458
1356 -#: app/Services/TranslationStrings.php:208
1357 -msgid "Check all"
3459 +#: app/Services/Helper.php:1145
3460 +msgid "A cloud storage service by Google for storing, syncing, and sharing files."
1358 3461 msgstr ""
1359 3462
1360 -#: app/Services/TranslationStrings.php:211
1361 -msgid ""
1362 -"Choose a meeting type, review available times, then insert selected booking "
1363 -"links into your reply."
3463 +#: app/Services/Helper.php:1149
3464 +msgid "Dropbox"
1364 3465 msgstr ""
1365 3466
1366 -#: app/Services/TranslationStrings.php:209
1367 -msgid "Choose Mailbox"
3467 +#: app/Services/Helper.php:1152
3468 +msgid "A cloud-based file storage and sharing service that allows users to store files online and sync them across devices."
1368 3469 msgstr ""
1369 3470
1370 -#: app/Services/TranslationStrings.php:210
1371 -msgid "Choose OpenAI model"
3471 +#: app/Services/Helper.php:1156
3472 +msgid "MemberPress"
1372 3473 msgstr ""
1373 3474
1374 -#: app/Models/Customer.php:54 app/Models/Traits/CustomerTrait.php:122
1375 -#: app/Models/Traits/CustomerTrait.php:124
1376 -#: app/Hooks/Handlers/AuthHandler.php:409
1377 -#: app/Hooks/Handlers/AuthHandler.php:411
1378 -#: app/Hooks/Handlers/PrivacyHandler.php:240
1379 -msgid "City"
3475 +#: app/Services/Helper.php:1159
3476 +msgid "A WordPress plugin that enables the creation and management of membership sites, including content access control and subscription billing."
1380 3477 msgstr ""
1381 3478
1382 -#: app/Services/TranslationStrings.php:212
1383 -msgid "Clear"
3479 +#: app/Services/Helper.php:1163
3480 +msgid "Google reCAPTCHA"
1384 3481 msgstr ""
1385 3482
1386 -#: app/Services/TranslationStrings.php:213
1387 -msgid "Clear All Attachments"
3483 +#: app/Services/Helper.php:1166
3484 +msgid "A security service by Google designed to protect websites from bots and abuse by using challenges to distinguish between human and automated access."
1388 3485 msgstr ""
1389 3486
1390 -#: app/Services/TranslationStrings.php:215
1391 -msgid "Clear chat"
3487 +#: app/Services/Helper.php:1170
3488 +msgid "FluentBoards"
1392 3489 msgstr ""
1393 3490
1394 -#: app/Services/TranslationStrings.php:214
1395 -msgid "Clear Settings"
3491 +#: app/Services/Helper.php:1173
3492 +msgid "A project management tool designed to streamline workflows and collaboration through customizable, kanban-style boards."
1396 3493 msgstr ""
1397 3494
1398 -#: app/Services/TranslationStrings.php:217
1399 -msgid "Click here"
3495 +#: app/Services/Helper.php:1177
3496 +msgid "FluentBooking"
1400 3497 msgstr ""
1401 3498
1402 -#: app/Services/TranslationStrings.php:216
1403 -msgid "Click Here to Renew your License"
3499 +#: app/Services/Helper.php:1180
3500 +msgid "Appointment and booking management plugin for WordPress"
1404 3501 msgstr ""
1405 3502
1406 -#: app/Services/TranslationStrings.php:1109
1407 -msgid "Click Here to Write a reply"
3503 +#: app/Services/Helper.php:1202
3504 +#: app/Services/TranslationStrings.php:1295
3505 +msgid "Ticket Form Config"
1408 3506 msgstr ""
1409 3507
1410 -#: app/Services/TranslationStrings.php:218
1411 -msgid "Click on the"
3508 +#: app/Services/Helper.php:1207
3509 +msgid "Custom Fields"
1412 3510 msgstr ""
1413 3511
1414 -#: app/Services/TranslationStrings.php:219
1415 -msgid "Click to Edit Subject"
3512 +#: app/Services/Helper.php:1212
3513 +#: app/Services/TranslationStrings.php:997
3514 +msgid "Products"
1416 3515 msgstr ""
1417 3516
1418 -#: app/Services/TranslationStrings.php:220
1419 -msgid "Client Priority"
3517 +#: app/Services/Helper.php:1217
3518 +#: app/Services/TranslationStrings.php:1235
3519 +#: app/Services/TranslationStrings.php:1626
3520 +msgid "Support Staff"
1420 3521 msgstr ""
1421 3522
1422 -#: app/Services/TranslationStrings.php:221
1423 -msgid "Close"
3523 +#: app/Services/Helper.php:1222
3524 +#: app/Services/TranslationStrings.php:629
3525 +msgid "FluentCRM Integration"
1424 3526 msgstr ""
1425 3527
1426 -#: app/Services/TranslationStrings.php:225
1427 -msgid "Close panel"
3528 +#: app/Services/Helper.php:1227
3529 +#: app/Services/TranslationStrings.php:696
3530 +msgid "Incoming Webhook"
1428 3531 msgstr ""
1429 3532
1430 -#: app/Services/TranslationStrings.php:222
1431 -msgid "Close Selected Tickets"
3533 +#: app/Services/Helper.php:1232
3534 +#: app/Services/TranslationStrings.php:895
3535 +msgid "Notification Integrations"
1432 3536 msgstr ""
1433 3537
1434 -#: app/Services/TranslationStrings.php:223
1435 -#: app/Services/TranslationStrings.php:1110
1436 -msgid "Close Ticket"
3538 +#: app/Services/Helper.php:1237
3539 +msgid "File Upload Integrations"
1437 3540 msgstr ""
1438 3541
1439 -#: app/Services/TranslationStrings.php:224
1440 -msgid "Close Ticket Silently"
3542 +#: app/Services/Helper.php:1242
3543 +#: app/Services/TranslationStrings.php:1023
3544 +msgid "Remote Portal"
1441 3545 msgstr ""
1442 3546
1443 -#: app/Services/TranslationStrings.php:226
1444 -#: app/Services/TranslationStrings.php:1111 app/Services/Helper.php:123
1445 -#: app/Services/Helper.php:750
1446 -msgid "Closed"
3547 +#: app/Services/Helper.php:1247
3548 +#: app/Services/TranslationStrings.php:286
3549 +msgid "Auto Close Settings"
1447 3550 msgstr ""
1448 3551
1449 -#: app/Services/TranslationStrings.php:1018
1450 -msgid "closed"
3552 +#: app/Services/Helper.php:1252
3553 +msgid "Ticket Importer"
1451 3554 msgstr ""
1452 3555
1453 -#: app/Services/Notifications/NotificationEventMap.php:74
1454 -msgid "closed a ticket"
3556 +#: app/Services/Helper.php:1257
3557 +msgid "Recaptcha"
1455 3558 msgstr ""
1456 3559
1457 -#: app/Services/TranslationStrings.php:228
1458 -msgid "Closed by Agent"
3560 +#: app/Services/Helper.php:1262
3561 +#: app/Services/TranslationStrings.php:706
3562 +msgid "Integration Statuses"
1459 3563 msgstr ""
1460 3564
1461 -#: app/Services/TranslationStrings.php:229
1462 -msgid "Closed by Customer"
3565 +#: app/Services/Helper.php:1267
3566 +msgid "AI Integration"
1463 3567 msgstr ""
1464 3568
1465 -#: app/Services/TranslationStrings.php:227
1466 -msgid "Closed Ticket"
3569 +#: app/Services/Helper.php:1271
3570 +#: app/Services/TranslationStrings.php:110
3571 +msgid "AI Model Setup"
1467 3572 msgstr ""
1468 3573
1469 -#: app/Modules/StatModule.php:77 app/Modules/StatModule.php:120
1470 -#: app/Modules/StatModule.php:164 app/Services/Tickets/TicketStats.php:43
1471 -#: app/Http/Controllers/ReportingController.php:443
1472 -msgid "Closed Tickets"
3574 +#: app/Services/Helper.php:1275
3575 +#: app/Services/TranslationStrings.php:768
3576 +msgid "MCP for AI Agents"
1473 3577 msgstr ""
1474 3578
1475 -#: app/Services/TranslationStrings.php:230
1476 -msgid "Compact"
3579 +#: app/Services/Helper.php:1284
3580 +#: app/Services/TranslationStrings.php:749
3581 +msgid "License Management"
1477 3582 msgstr ""
1478 3583
1479 -#: app/Hooks/Handlers/EmailVerificationHandler.php:86
1480 -msgid "Complete Signup"
3584 +#: app/Services/Helper.php:1422
3585 +msgid "AI Activity settings have been updated"
1481 3586 msgstr ""
1482 3587
1483 -#: app/Services/TranslationStrings.php:1112
1484 -msgid "Completed"
3588 +#: app/Services/Helper.php:1437
3589 +msgid "No activity settings found"
1485 3590 msgstr ""
1486 3591
1487 -#: app/Services/TranslationStrings.php:1019
1488 -msgid "completed"
3592 +#: app/Services/Includes/UploadService.php:30
3593 +msgid "File upload failed"
1489 3594 msgstr ""
1490 3595
1491 -#: app/Services/TranslationStrings.php:231
1492 -msgid "Condition Match Type"
3596 +#: app/Services/Integrations/AI/AIProviderFactory.php:30
3597 +msgid "Invalid AI provider."
1493 3598 msgstr ""
1494 3599
1495 -#: app/Services/TranslationStrings.php:232
1496 -msgid "Condition Value"
3600 +#: app/Services/Integrations/AI/AIProviderFactory.php:46
3601 +msgid "AI features are disabled."
1497 3602 msgstr ""
1498 3603
1499 -#: app/Services/TranslationStrings.php:233
1500 -msgid "Conditional Field"
3604 +#: app/Services/Integrations/AI/AIProviderFactory.php:52
3605 +msgid "No AI provider configured."
1501 3606 msgstr ""
1502 3607
1503 -#: app/Services/TranslationStrings.php:234
1504 -msgid "Conditions"
3608 +#: app/Services/Integrations/AI/BaseAIProvider.php:81
3609 +#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
3610 +msgid "Unknown error occurred."
1505 3611 msgstr ""
1506 3612
1507 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
1508 -msgid "Configuration required!"
3613 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:316
3614 +msgid "Time zone:"
1509 3615 msgstr ""
1510 3616
1511 -#: app/Services/TranslationStrings.php:238
1512 -msgid "Configure a bot in FluentBot settings to start chatting"
3617 +#. translators: followed by the booking URL.
3618 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:376
3619 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:121
3620 +msgid "See all available times"
1513 3621 msgstr ""
1514 3622
1515 -#: app/Services/TranslationStrings.php:239
1516 -msgid "Configure email notifications and responses"
3623 +#. translators: %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
3624 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:447
3625 +#, php-format
3626 +msgid "%1$s at %2$s - %3$s (%4$s)"
1517 3627 msgstr ""
1518 3628
1519 -#: app/Services/TranslationStrings.php:235
1520 -msgid "Configure FreshDesk Import"
3629 +#. translators: %d is meeting duration in minutes.
3630 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:561
3631 +#, php-format
3632 +msgid "%d min"
1521 3633 msgstr ""
1522 3634
1523 -#: app/Services/TranslationStrings.php:236
1524 -msgid "Configure Help Scout Import"
3635 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:39
3636 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:93
3637 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:145
3638 +msgid "FluentBooking is not installed or active."
1525 3639 msgstr ""
1526 3640
1527 -#: app/Services/TranslationStrings.php:240
1528 -msgid "Configure specialized bots trained for specific products"
3641 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:99
3642 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:151
3643 +msgid "Selected FluentBooking event type is not available."
1529 3644 msgstr ""
1530 3645
1531 -#: app/Services/TranslationStrings.php:241
1532 -msgid "Configure these settings to get the most out of FluentSupport"
3646 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:196
3647 +msgid "FluentBooking is not installed or the ticket customer has no email address."
1533 3648 msgstr ""
1534 3649
1535 -#: app/Services/TranslationStrings.php:237
1536 -msgid "Configure Zendesk Import"
3650 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:233
3651 +msgid "No meeting booked yet from these links."
1537 3652 msgstr ""
1538 3653
1539 -#: app/Services/TranslationStrings.php:242
1540 -msgid "Confirm"
3654 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:235
3655 +msgid "No FluentBooking meetings found for this customer."
1541 3656 msgstr ""
1542 3657
1543 -#: app/Services/TranslationStrings.php:1020
1544 -msgid "confirm"
3658 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:260
3659 +#: app/Services/TranslationStrings.php:792
3660 +msgid "Meeting"
1545 3661 msgstr ""
1546 3662
1547 -#: app/Services/TranslationStrings.php:243
1548 -msgid "Confirm Delete"
3663 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:264
3664 +msgid "Meeting scheduled via FluentBooking"
1549 3665 msgstr ""
1550 3666
1551 -#: app/Services/TranslationStrings.php:244
1552 -msgid "Confirm Delete This Business"
3667 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:274
3668 +msgid "View booking"
1553 3669 msgstr ""
1554 3670
1555 -#: app/Services/TranslationStrings.php:245
1556 -msgid "Congrats! Your Support Portal"
3671 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
3672 +msgid "Invalid or empty response from API"
1557 3673 msgstr ""
1558 3674
1559 -#: app/Services/TranslationStrings.php:246
1560 -msgid "Connect"
3675 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
3676 +msgid "Unknown error occurred"
1561 3677 msgstr ""
1562 3678
1563 -#: app/Services/TranslationStrings.php:247
1564 -msgid ""
1565 -"Connect your email address with Fluent Support Email parser, so when your "
1566 -"customers send an email or reply from email it will be synced with your "
1567 -"support portal"
3679 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
3680 +msgid "Something went wrong."
1568 3681 msgstr ""
1569 3682
1570 -#: app/Services/TranslationStrings.php:248
1571 -msgid "Connected"
3683 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:51
3684 +msgid "No AI response found in the API response."
1572 3685 msgstr ""
1573 3686
1574 -#: app/Services/FluentCRMServices.php:144
1575 -msgid "Contact could not be found"
3687 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
3688 +msgid "Failed to fetch chat messages."
1576 3689 msgstr ""
1577 3690
1578 -#: app/Services/TranslationStrings.php:249
1579 -msgid "Contact Details"
3691 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:323
3692 +msgid "Failed to save feedback."
1580 3693 msgstr ""
1581 3694
1582 -#: app/Services/TranslationStrings.php:250
1583 -msgid "Contacts List"
3695 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:361
3696 +msgid "Failed to delete feedback."
1584 3697 msgstr ""
1585 3698
1586 -#: app/Services/TranslationStrings.php:251
1587 -msgid "Contacts Tag"
3699 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:407
3700 +msgid "General bot is disabled and no product-specific bot is configured for this product."
1588 3701 msgstr ""
1589 3702
1590 -#: app/Services/TranslationStrings.php:252
1591 -msgid "Contains"
3703 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:412
3704 +msgid "Bot ID is not set for this product."
1592 3705 msgstr ""
1593 3706
1594 -#: app/Services/TranslationStrings.php:253
1595 -msgid "Content"
3707 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:424
3708 +msgid "FluentBot API key is not set. Add it in the FluentBot integration settings."
1596 3709 msgstr ""
1597 3710
1598 -#: app/Http/Controllers/CustomerPortalController.php:124
1599 -msgid "Content is required"
3711 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:539
3712 +msgid "Improve Writing"
1600 3713 msgstr ""
1601 3714
1602 -#: app/Services/TranslationStrings.php:1113
1603 -msgid "Conversation"
3715 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:544
3716 +msgid "Fix Spelling & Grammar"
1604 3717 msgstr ""
1605 3718
1606 -#: app/Hooks/Handlers/PrivacyHandler.php:161
1607 -msgid "Conversation Attachments"
3719 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:549
3720 +msgid "Make Shorter"
1608 3721 msgstr ""
1609 3722
1610 -#: app/Hooks/Handlers/PrivacyHandler.php:157
1611 -msgid "Conversation Content"
3723 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:554
3724 +msgid "Make Longer"
1612 3725 msgstr ""
1613 3726
1614 -#: app/Hooks/Handlers/PrivacyHandler.php:165
1615 -msgid "Conversation Created At"
3727 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:559
3728 +msgid "Simplify Language"
1616 3729 msgstr ""
1617 3730
1618 -#: app/Services/TranslationStrings.php:254
1619 -msgid "Conversation created at"
3731 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:572
3732 +msgid "Request More Information"
1620 3733 msgstr ""
1621 3734
1622 -#: app/Hooks/Handlers/PrivacyHandler.php:149
1623 -msgid "Conversation ID"
3735 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:577
3736 +msgid "Acknowledge Issue"
1624 3737 msgstr ""
1625 3738
1626 -#: app/Services/TranslationStrings.php:255
1627 -msgid "Copied to clipboard"
3739 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:582
3740 +msgid "Provide Solution"
1628 3741 msgstr ""
1629 3742
1630 -#: app/Services/TranslationStrings.php:256
1631 -#: app/Services/EmailNotification/Settings.php:443
1632 -msgid "Copy"
3743 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:587
3744 +msgid "Follow Up"
1633 3745 msgstr ""
1634 3746
1635 -#: app/Services/EmailNotification/Settings.php:445
1636 -msgid "Copy this URL and add it to your FluentCommunity menu."
3747 +#: app/Services/Integrations/FluentCart/FluentCart.php:52
3748 +#: app/Services/Integrations/FluentCart/FluentCart.php:60
3749 +msgid "FluentCart Purchases"
1637 3750 msgstr ""
1638 3751
1639 -#: app/Services/TranslationStrings.php:257
1640 -msgid "Copy to Clipboard"
3752 +#: app/Services/Integrations/FluentCart/FluentCart.php:78
3753 +msgid "Lifetime Value"
1641 3754 msgstr ""
1642 3755
1643 -#: app/Services/TranslationStrings.php:258
1644 -msgid "Copy to clipboard requires HTTPS"
3756 +#: app/Services/Integrations/FluentCart/FluentCart.php:83
3757 +msgid "Paid Purchases"
1645 3758 msgstr ""
1646 3759
1647 -#: app/Services/TranslationStrings.php:259
1648 -msgid "Could not copy to clipboard"
3760 +#: app/Services/Integrations/FluentCart/FluentCart.php:90
3761 +msgid "First Paid Order"
1649 3762 msgstr ""
1650 3763
1651 -#: app/Services/TranslationStrings.php:260
1652 -msgid "Could not find a contact?"
3764 +#: app/Services/Integrations/FluentCart/FluentCart.php:98
3765 +msgid "Last Paid Order"
1653 3766 msgstr ""
1654 3767
1655 -#: app/Services/TranslationStrings.php:261
1656 -msgid "Could not load FluentBooking meetings."
3768 +#: app/Services/Integrations/FluentCart/FluentCart.php:137
3769 +msgid "Refunded"
1657 3770 msgstr ""
1658 3771
1659 -#: app/Hooks/Handlers/AdminBarHandler.php:90
1660 -msgid "Count"
3772 +#. translators: %d: number of renewal payments
3773 +#: app/Services/Integrations/FluentCart/FluentCart.php:147
3774 +#, php-format
3775 +msgid "%d renewal"
3776 +msgid_plural "%d renewals"
3777 +msgstr[0] ""
3778 +msgstr[1] ""
3779 +
3780 +#. translators: %s: date
3781 +#: app/Services/Integrations/FluentCart/FluentCart.php:151
3782 +#, php-format
3783 +msgid "Next renewal %s"
1661 3784 msgstr ""
1662 3785
1663 -#: app/Models/Customer.php:57 app/Models/Traits/CustomerTrait.php:143
1664 -#: app/Models/Traits/CustomerTrait.php:144
1665 -#: app/Hooks/Handlers/AuthHandler.php:430
1666 -#: app/Hooks/Handlers/PrivacyHandler.php:252
1667 -msgid "Country"
3786 +#. translators: %s: date
3787 +#: app/Services/Integrations/FluentCart/FluentCart.php:154
3788 +#, php-format
3789 +msgid "Expired %s"
1668 3790 msgstr ""
1669 3791
1670 -#: app/Services/Helper.php:890 app/Services/Helper.php:911
1671 -#: app/Services/Helper.php:1009
1672 -msgid "Course and e-learning platform built for WordPress"
3792 +#. translators: 1: product variation, 2: order number
3793 +#: app/Services/Integrations/FluentCart/FluentCart.php:169
3794 +#, php-format
3795 +msgid "%1$s · #%2$s"
1673 3796 msgstr ""
1674 3797
1675 -#: app/Services/TranslationStrings.php:262
1676 -msgid "Create"
3798 +#: app/Services/Integrations/FluentCart/FluentCart.php:192
3799 +msgid "Recent Purchases"
1677 3800 msgstr ""
1678 3801
1679 -#: app/Services/TranslationStrings.php:274
1680 -msgid "Create a new one."
3802 +#: app/Services/Integrations/FluentCart/FluentCart.php:373
3803 +#: app/Services/Integrations/IntegrationInit.php:63
3804 +msgid "Support"
1681 3805 msgstr ""
1682 3806
1683 -#: app/Services/TranslationStrings.php:275
1684 -msgid "Create a page automatically with the shortcode"
3807 +#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
3808 +msgid "Loading Support Portal. Please wait..."
1685 3809 msgstr ""
1686 3810
1687 -#: app/Services/TranslationStrings.php:273
1688 -msgid "Create a Ticket"
3811 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
3812 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
3813 +msgid "Add a support ticket for contact"
1689 3814 msgstr ""
1690 3815
1691 -#: app/Services/TranslationStrings.php:263
1692 -msgid "Create Agent Group"
3816 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
3817 +msgid "Ticket Title (you can use any smart code)"
1693 3818 msgstr ""
1694 3819
1695 -#: app/Hooks/Handlers/AuthHandler.php:80
1696 -msgid "Create an account"
3820 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
3821 +msgid "Ticket Description (you can use any smart code)"
1697 3822 msgstr ""
1698 3823
1699 -#: app/Services/TranslationStrings.php:264
1700 -msgid "Create Customer"
3824 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
3825 +msgid "Ticket Description"
1701 3826 msgstr ""
1702 3827
1703 -#: app/Services/TranslationStrings.php:1069
1704 -msgid ""
1705 -"Create Multiple Shared inbox and connect your email inbox with Fluent Support"
3828 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:92
3829 +#: app/Services/TranslationStrings.php:1131
3830 +msgid "Select Business Inbox"
1706 3831 msgstr ""
1707 3832
1708 -#: app/Services/TranslationStrings.php:265
1709 -msgid "Create New"
3833 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:93
3834 +msgid "Default Business Inbox"
1710 3835 msgstr ""
1711 3836
1712 -#: app/Services/TranslationStrings.php:266
1713 -msgid "Create New Reply"
3837 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:98
3838 +msgid "Select Agent (optional)"
1714 3839 msgstr ""
1715 3840
1716 -#: app/Services/TranslationStrings.php:267
1717 -msgid "Create New Supported Product"
3841 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:99
3842 +msgid "Default Assigned Agent (optional)"
1718 3843 msgstr ""
1719 3844
1720 -#: app/Services/TranslationStrings.php:268
1721 -msgid "Create New Ticket Tag"
3845 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:103
3846 +msgid "Priority (Admin)"
1722 3847 msgstr ""
1723 3848
1724 -#: app/Services/TranslationStrings.php:269
1725 -msgid "Create New User in WordPress"
3849 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:104
3850 +#: app/Services/TranslationStrings.php:1145
3851 +msgid "Select Priority"
1726 3852 msgstr ""
1727 3853
1728 -#: app/Services/TranslationStrings.php:1021
1729 -msgid "Create reply templates and quickly send responses to the tickets."
3854 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:26
3855 +msgid "Support Tickets by Fluent Support"
1730 3856 msgstr ""
1731 3857
1732 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
1733 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
1734 -msgid "Create Support Ticket"
3858 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:64
3859 +msgid "View Ticket"
1735 3860 msgstr ""
1736 3861
1737 3862 #: app/Services/Integrations/FluentForm/FeedIntegration.php:38
1738 3863 msgid "Create Support Ticket From Your Form Submission in FluentSupport"
@@ -1737,5399 +3862,6336 @@
1737 3862 #: app/Services/Integrations/FluentForm/FeedIntegration.php:38
1738 3863 msgid "Create Support Ticket From Your Form Submission in FluentSupport"
1739 3864 msgstr ""
1740 3865
1741 -#: app/Services/TranslationStrings.php:270
1742 -msgid "Create Task"
3866 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
3867 +msgid "Configuration required!"
1743 3868 msgstr ""
1744 3869
1745 -#: app/Services/TranslationStrings.php:271
1746 -#: app/Services/TranslationStrings.php:1149
1747 -#: app/Services/TranslationStrings.php:1152
1748 -msgid "Create Ticket"
3870 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
3871 +msgid "FluentSupport is not configured yet! Please configure your FluentSupport api first"
1749 3872 msgstr ""
1750 3873
1751 -#: app/Services/TranslationStrings.php:272
1752 -msgid "Create Workflow"
3874 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
3875 +msgid "Set FluentSupport"
1753 3876 msgstr ""
1754 3877
1755 -#: app/Services/TranslationStrings.php:276
1756 -#: app/Hooks/Handlers/PrivacyHandler.php:256
1757 -msgid "Created At"
3878 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
3879 +msgid "Feed Name"
1758 3880 msgstr ""
1759 3881
1760 -#: app/Services/TranslationStrings.php:1114
1761 -msgid "Created at"
3882 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
3883 +msgid "Your Feed Name"
1762 3884 msgstr ""
1763 3885
1764 -#: app/Services/TranslationStrings.php:277
1765 -msgid "Created By"
3886 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
3887 +msgid "Business"
1766 3888 msgstr ""
1767 3889
1768 -#: app/Services/TranslationStrings.php:278
1769 -msgid "Created On"
3890 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
3891 +msgid "Select Business"
1770 3892 msgstr ""
1771 3893
1772 -#: app/Services/TranslationStrings.php:1153
1773 -msgid "created this ticket on your behalf"
3894 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
3895 +msgid "Select the Business you would like to add your Support Ticket to."
1774 3896 msgstr ""
1775 3897
1776 -#: app/Services/Helper.php:63 app/Services/Helper.php:77
1777 -msgid "Critical"
3898 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
3899 +#: app/Services/TranslationStrings.php:982
3900 +msgid "Product"
1778 3901 msgstr ""
1779 3902
1780 -#: app/Services/TranslationStrings.php:201
1781 -msgid "CRM"
3903 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
3904 +msgid "Select Support Product"
1782 3905 msgstr ""
1783 3906
1784 -#: app/Services/Helper.php:195
1785 -msgid "CSV"
3907 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
3908 +msgid "Enable Dynamic Product Selection"
1786 3909 msgstr ""
1787 3910
1788 -#: app/Services/TranslationStrings.php:279
1789 -msgid "Current Overall"
3911 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
3912 +msgid "Set Product"
1790 3913 msgstr ""
1791 3914
1792 -#: app/Services/TranslationStrings.php:280
1793 -msgid "Current Support Workload"
3915 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:151
3916 +msgid "Please input your file upload or image upload field shortcode here"
1794 3917 msgstr ""
1795 3918
1796 -#: app/Services/TranslationStrings.php:282
1797 -msgid "Currently no migration is available for this site"
3919 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
3920 +msgid "Make sure form field values match with Fluent Support priorities"
1798 3921 msgstr ""
1799 3922
1800 -#: app/Services/TranslationStrings.php:281
1801 -msgid "Currently Responded"
3923 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
3924 +msgid "Please provide the ticket provider info. If user is logged in then it will use that info. For Public users you can set your customer info"
1802 3925 msgstr ""
1803 3926
1804 -#: app/Services/TranslationStrings.php:283
1805 -msgid "Custom Field Admin Label"
3927 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
3928 +msgid "Customer Data"
1806 3929 msgstr ""
1807 3930
1808 -#: app/Services/TranslationStrings.php:284
1809 -msgid "Custom Field Public Label"
3931 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:171
3932 +msgid "Please Map Your Customer Data for this form. If your customer already logged in you can leave this"
1810 3933 msgstr ""
1811 3934
1812 -#: app/Services/TranslationStrings.php:285
1813 -msgid "Custom Field Slug"
3935 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
3936 +msgid "Support Customer Field"
1814 3937 msgstr ""
1815 3938
1816 -#: app/Services/Helper.php:1071
1817 -msgid "Custom Fields"
3939 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
3940 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
3941 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
3942 +msgid "Form Field"
1818 3943 msgstr ""
1819 3944
1820 -#: app/Services/EmailNotification/Settings.php:305
1821 -msgid "Custom Registration Form Field"
3945 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
3946 +msgid "Customer Other Fields"
1822 3947 msgstr ""
1823 3948
1824 -#: app/Services/TranslationStrings.php:286
1825 -msgid "Custom Ticket Fields"
3949 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
3950 +msgid "Select which Fluent Forms fields pair with their<br /> respective Fluent Support fields."
1826 3951 msgstr ""
1827 3952
1828 -#: app/Services/TranslationStrings.php:287
1829 -msgid "Customer"
3953 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
3954 +msgid "Fluent Support Field"
1830 3955 msgstr ""
1831 3956
1832 -#: app/Http/Controllers/CustomerController.php:266
1833 -msgid "Customer avatar reset to gravatar default"
3957 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
3958 +msgid "Ticket Custom Fields"
1834 3959 msgstr ""
1835 3960
1836 -#: app/Http/Controllers/TicketController.php:209
1837 -msgid "Customer could not be created"
3961 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:260
3962 +msgid "Please Map Your Ticket Custom Field Data for this form."
1838 3963 msgstr ""
1839 3964
1840 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
1841 -msgid "Customer Data"
3965 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
3966 +msgid "Fluent Support Custom Field"
1842 3967 msgstr ""
1843 3968
1844 -#: app/Models/Traits/CustomerTrait.php:332
1845 -msgid "Customer Deleted Successfully"
3969 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:347
3970 +msgid "Support ticket creation failed, because no valid customer email found"
1846 3971 msgstr ""
1847 3972
1848 -#. %1$d: number of customers deleted
1849 -#: app/Models/Traits/CustomerTrait.php:375
1850 -msgid "Customer deleted successfully"
3973 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:365
3974 +msgid "Support ticket creation failed, because customer email is blocked"
1851 3975 msgstr ""
1852 3976
1853 -#: app/Services/TranslationStrings.php:288
1854 -msgid "Customer Email"
3977 +#. translators: %d is the ticket ID number
3978 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:397
3979 +#, php-format
3980 +msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
1855 3981 msgstr ""
1856 3982
1857 -#: app/Services/TranslationStrings.php:289
1858 -msgid "Customer Email:"
3983 +#: app/Services/Integrations/NotificationIntegrationBase.php:68
3984 +msgid "API Request Error"
1859 3985 msgstr ""
1860 3986
1861 -#: app/Services/TranslationStrings.php:290
1862 -msgid "Customer First Name"
3987 +#: app/Services/Integrations/NotificationIntegrationBase.php:77
3988 +msgid "API Response Error"
1863 3989 msgstr ""
1864 3990
1865 -#: app/Services/TranslationStrings.php:291
1866 -msgid "Customer First name"
3991 +#: app/Services/MailerInbox/MailBoxService.php:43
3992 +msgid "Fallback Box cannot be the same as MailBox ID"
1867 3993 msgstr ""
1868 3994
1869 -#: app/Services/TranslationStrings.php:292
1870 -msgid "Customer Full Name"
3995 +#: app/Services/MailerInbox/MailBoxService.php:80
3996 +msgid "Selected Business has been deleted"
1871 3997 msgstr ""
1872 3998
1873 -#: app/Http/Controllers/CustomerController.php:117
1874 -msgid "Customer has been added"
3999 +#: app/Services/MailerInbox/MailBoxService.php:128
4000 +msgid "All ticket moves to the selected Business"
1875 4001 msgstr ""
1876 4002
1877 -#: app/Http/Controllers/TicketController.php:1591
1878 -#: app/Http/Controllers/CustomerController.php:182
1879 -msgid "Customer has been updated"
4003 +#: app/Services/MailerInbox/MailBoxService.php:150
4004 +msgid "Selected Business has been set as default"
1880 4005 msgstr ""
1881 4006
1882 -#: app/Hooks/Handlers/PrivacyHandler.php:204
1883 -msgid "Customer ID"
4007 +#: app/Services/MailerInbox/MailBoxService.php:205
4008 +msgid "MailBox ID must be provided"
1884 4009 msgstr ""
1885 4010
1886 -#: app/Services/TranslationStrings.php:293
1887 -msgid "Customer Informations"
4011 +#: app/Services/MailerInbox/MailBoxService.php:233
4012 +msgid "New Box cannot be the same as MailBox ID"
1888 4013 msgstr ""
1889 4014
1890 -#: app/Services/TranslationStrings.php:294
1891 -msgid "Customer Last Name"
4015 +#: app/Services/MailerInbox/MailBoxService.php:237
4016 +msgid "Invalid request submitted. Please select a ticket first"
1892 4017 msgstr ""
1893 4018
1894 -#: app/Services/TranslationStrings.php:295
1895 -msgid "Customer Last name"
4019 +#: app/Services/Notifications/NotificationCategory.php:29
4020 +msgid "Mentions"
1896 4021 msgstr ""
1897 4022
1898 -#: app/Services/TranslationStrings.php:296
1899 -msgid "Customer Management"
4023 +#: app/Services/Notifications/NotificationCategory.php:33
4024 +#: app/Services/TranslationStrings.php:1284
4025 +msgid "Ticket Activity"
1900 4026 msgstr ""
1901 4027
1902 -#: app/Services/CustomerPortalService.php:249
1903 -msgid "Customer not found"
4028 +#: app/Services/Notifications/NotificationCategory.php:37
4029 +msgid "Automation Triggers"
1904 4030 msgstr ""
1905 4031
1906 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
1907 -msgid "Customer Other Fields"
4032 +#: app/Services/Notifications/NotificationEventMap.php:54
4033 +msgid "mentioned you"
1908 4034 msgstr ""
1909 4035
1910 -#: app/Services/EmailNotification/Settings.php:200
1911 -msgid "Customer Portal"
4036 +#: app/Services/Notifications/NotificationEventMap.php:58
4037 +#: app/Services/Notifications/NotificationEventMap.php:70
4038 +msgid "replied to a ticket"
1912 4039 msgstr ""
1913 4040
1914 -#: app/Hooks/Handlers/CustomerPortalHandler.php:44
1915 -msgid ""
1916 -"Customer Portal is only accessible by Customers. Looks like you are a "
1917 -"support staff"
4041 +#: app/Services/Notifications/NotificationEventMap.php:62
4042 +msgid "assigned a ticket"
1918 4043 msgstr ""
1919 4044
1920 -#: app/Services/TranslationStrings.php:297
1921 -msgid "Customer Priority"
4045 +#: app/Services/Notifications/NotificationEventMap.php:66
4046 +msgid "reassigned a ticket"
1922 4047 msgstr ""
1923 4048
1924 -#: app/Services/TranslationStrings.php:298
1925 -msgid "Customer Response"
4049 +#: app/Services/Notifications/NotificationEventMap.php:74
4050 +msgid "closed a ticket"
1926 4051 msgstr ""
1927 4052
1928 -#: app/Services/TranslationStrings.php:299
1929 -msgid "Customer Sentiment"
4053 +#: app/Services/Notifications/NotificationEventMap.php:78
4054 +msgid "reopened a ticket"
1930 4055 msgstr ""
1931 4056
1932 -#: app/Services/TranslationStrings.php:300
1933 -msgid "Customer Support Plugin for WordPress"
4057 +#: app/Services/Notifications/NotificationEventMap.php:82
4058 +msgid "triggered automation"
1934 4059 msgstr ""
1935 4060
1936 -#: app/Models/Customer.php:51
1937 -msgid "Customer Title"
4061 +#: app/Services/Notifications/NotificationEventMap.php:93
4062 +msgid "updated a ticket"
1938 4063 msgstr ""
1939 4064
1940 -#: app/Services/TranslationStrings.php:301 app/Hooks/Handlers/Menu.php:82
1941 -#: app/Hooks/Handlers/Menu.php:83 app/Hooks/Handlers/Menu.php:194
1942 -msgid "Customers"
4065 +#: app/Services/Notifications/NotificationFormatter.php:143
4066 +#, php-format
4067 +msgid "%1$s mentioned you in %2$s"
1943 4068 msgstr ""
1944 4069
1945 -#: app/Services/TranslationStrings.php:302
1946 -msgid "Customers deleted successfully"
4070 +#: app/Services/Notifications/NotificationFormatter.php:148
4071 +#: app/Services/Notifications/NotificationFormatter.php:163
4072 +#, php-format
4073 +msgid "%1$s replied to a ticket in %2$s"
1947 4074 msgstr ""
1948 4075
1949 -#: app/Services/TranslationStrings.php:303
1950 -msgid "Customize the quick prompt options shown in the FluentBot chat panel"
4076 +#: app/Services/Notifications/NotificationFormatter.php:149
4077 +#: app/Services/Notifications/NotificationFormatter.php:164
4078 +#, php-format
4079 +msgid "%1$s replied to a ticket"
1951 4080 msgstr ""
1952 4081
1953 -#: app/Services/TranslationStrings.php:304
1954 -msgid "Customize your support portal preferences"
4082 +#: app/Services/Notifications/NotificationFormatter.php:153
4083 +#, php-format
4084 +msgid "%1$s assigned a ticket in %2$s"
1955 4085 msgstr ""
1956 4086
1957 -#: app/Hooks/Handlers/Menu.php:52 app/Hooks/Handlers/Menu.php:53
1958 -#: app/Hooks/Handlers/Menu.php:157
1959 -msgid "Dashboard"
4087 +#: app/Services/Notifications/NotificationFormatter.php:154
4088 +#, php-format
4089 +msgid "%1$s assigned a ticket"
1960 4090 msgstr ""
1961 4091
1962 -#: app/Services/TranslationStrings.php:306
1963 -#: app/Services/TranslationStrings.php:1115
1964 -msgid "Date"
4092 +#: app/Services/Notifications/NotificationFormatter.php:158
4093 +#, php-format
4094 +msgid "%1$s reassigned a ticket in %2$s"
1965 4095 msgstr ""
1966 4096
1967 -#: app/Services/TranslationStrings.php:307
1968 -msgid "Days"
4097 +#: app/Services/Notifications/NotificationFormatter.php:159
4098 +#, php-format
4099 +msgid "%1$s reassigned a ticket"
1969 4100 msgstr ""
1970 4101
1971 -#: app/Services/TranslationStrings.php:308
1972 -#: app/Services/TranslationStrings.php:1116
1973 -msgid "Default"
4102 +#: app/Services/Notifications/NotificationFormatter.php:168
4103 +#, php-format
4104 +msgid "%1$s closed a ticket in %2$s"
1974 4105 msgstr ""
1975 4106
1976 -#: app/Services/EmailNotification/Settings.php:403
1977 -msgid "Default Portal Page"
4107 +#: app/Services/Notifications/NotificationFormatter.php:169
4108 +#, php-format
4109 +msgid "%1$s closed a ticket"
1978 4110 msgstr ""
1979 4111
1980 -#: app/Http/Controllers/SettingsController.php:210
1981 -msgid "Default status for new contacts"
4112 +#: app/Services/Notifications/NotificationFormatter.php:173
4113 +#, php-format
4114 +msgid "%1$s reopened a ticket in %2$s"
1982 4115 msgstr ""
1983 4116
1984 -#: app/Services/TranslationStrings.php:309
1985 -msgid "Delete"
4117 +#: app/Services/Notifications/NotificationFormatter.php:174
4118 +#, php-format
4119 +msgid "%1$s reopened a ticket"
1986 4120 msgstr ""
1987 4121
1988 -#: app/Services/TranslationStrings.php:310
1989 -msgid "Delete Action"
4122 +#: app/Services/Notifications/NotificationFormatter.php:178
4123 +#, php-format
4124 +msgid "%1$s triggered automation in %2$s"
1990 4125 msgstr ""
1991 4126
1992 -#: app/Services/TranslationStrings.php:311
1993 -msgid "Delete Agent Group"
4127 +#: app/Services/Notifications/NotificationFormatter.php:179
4128 +#, php-format
4129 +msgid "%1$s triggered automation"
1994 4130 msgstr ""
1995 4131
1996 -#: app/Services/EmailNotification/Settings.php:271
1997 -msgid "Delete all attachments on ticket close"
4132 +#: app/Services/Notifications/NotificationFormatter.php:183
4133 +#, php-format
4134 +msgid "%1$s updated a ticket in %2$s"
1998 4135 msgstr ""
1999 4136
2000 -#: app/Services/TranslationStrings.php:316
2001 -msgid "Delete custom field"
4137 +#: app/Services/Notifications/NotificationFormatter.php:184
4138 +#, php-format
4139 +msgid "%1$s updated a ticket"
2002 4140 msgstr ""
2003 4141
2004 -#: app/Services/TranslationStrings.php:312
2005 -msgid "Delete Imported Tickets"
4142 +#: app/Services/Notifications/NotificationSettings.php:65
4143 +msgid "Enable Assignment Notifications"
2006 4144 msgstr ""
2007 4145
2008 -#: app/Services/TranslationStrings.php:313
2009 -msgid "Delete Response"
4146 +#: app/Services/Notifications/NotificationSettings.php:76
4147 +msgid "Enable Customer Reply Notifications"
2010 4148 msgstr ""
2011 4149
2012 -#: app/Services/TranslationStrings.php:317
2013 -msgid "Delete row"
4150 +#: app/Services/Notifications/NotificationSettings.php:87
4151 +msgid "Enable Workflow Notifications"
2014 4152 msgstr ""
2015 4153
2016 -#: app/Services/TranslationStrings.php:314
2017 -msgid "Delete Section"
4154 +#: app/Services/Notifications/NotificationSettings.php:98
4155 +msgid "Enable Ticket Status Notifications"
2018 4156 msgstr ""
2019 4157
2020 -#: app/Services/TranslationStrings.php:315
2021 -msgid "Delete Ticket"
4158 +#: app/Services/Notifications/NotificationSettings.php:109
4159 +msgid "Notify Assigned Agent When Another Agent Replies"
2022 4160 msgstr ""
2023 4161
2024 -#: app/Modules/PermissionManager.php:465
2025 -msgid "Delete Tickets & Individual Responses"
4162 +#: app/Services/Notifications/NotificationSettings.php:120
4163 +msgid "Allow Self Notifications"
2026 4164 msgstr ""
2027 4165
2028 -#: app/Services/TranslationStrings.php:318
2029 -msgid "Deleting..."
4166 +#: app/Services/Notifications/NotificationSettings.php:121
4167 +msgid "By default, agents are not notified for their own actions. Enable this only if agents should receive notifications when they are already the normal recipient for an action they performed themselves."
2030 4168 msgstr ""
2031 4169
2032 -#: app/Services/TranslationStrings.php:319
2033 -#: app/Services/TranslationStrings.php:1117
2034 -msgid "Descending"
4170 +#. translators: 1: previous email address, 2: new email address
4171 +#: app/Services/ProfileInfoService.php:307
4172 +#, php-format
4173 +msgid "Contact email changed from %1$s to %2$s by an administrator editing the WordPress account."
2035 4174 msgstr ""
2036 4175
2037 -#: app/Services/TranslationStrings.php:320
2038 -msgid "Describe this log entry"
4176 +#. translators: 1: previous email address, 2: new email address
4177 +#: app/Services/ProfileInfoService.php:312
4178 +#, php-format
4179 +msgid "Contact email changed from %1$s to %2$s by a support agent editing the customer."
2039 4180 msgstr ""
2040 4181
2041 -#: app/Services/TranslationStrings.php:321
2042 -msgid "Description"
4182 +#. translators: 1: previous email address, 2: new email address
4183 +#: app/Services/ProfileInfoService.php:317
4184 +#, php-format
4185 +msgid "Contact email changed from %1$s to %2$s, confirmed by the account holder from the support portal."
2043 4186 msgstr ""
2044 4187
4188 +#. translators: 1: previous email address, 2: new email address
4189 +#: app/Services/ProfileInfoService.php:321
4190 +#, php-format
4191 +msgid "Contact email changed from %1$s to %2$s, confirmed through WordPress email verification."
4192 +msgstr ""
4193 +
4194 +#: app/Services/TicketHelper.php:479
4195 +msgid "Your saved search has been updated successfully!"
4196 +msgstr ""
4197 +
4198 +#: app/Services/TicketHelper.php:480
4199 +msgid "Your search has been saved successfully!"
4200 +msgstr ""
4201 +
4202 +#: app/Services/TicketHelper.php:531
4203 +msgid "Search deleted successfully."
4204 +msgstr ""
4205 +
4206 +#: app/Services/TicketHelper.php:536
4207 +msgid "Search ID not found."
4208 +msgstr ""
4209 +
4210 +#: app/Services/Tickets/CustomFieldsService.php:12
4211 +#: app/Services/Tickets/CustomFieldsService.php:15
4212 +msgid "Support Type"
4213 +msgstr ""
4214 +
4215 +#: app/Services/Tickets/CustomFieldsService.php:13
4216 +msgid "Please let us know about this support type"
4217 +msgstr ""
4218 +
4219 +#: app/Services/Tickets/CustomFieldsService.php:17
4220 +msgid "Bug Report"
4221 +msgstr ""
4222 +
4223 +#: app/Services/Tickets/CustomFieldsService.php:18
4224 +msgid "Feature Request"
4225 +msgstr ""
4226 +
4227 +#: app/Services/Tickets/CustomFieldsService.php:19
4228 +msgid "Integration Issues"
4229 +msgstr ""
4230 +
4231 +#: app/Services/Tickets/CustomFieldsService.php:25
4232 +#: app/Services/Tickets/CustomFieldsService.php:28
4233 +msgid "Invoice Number"
4234 +msgstr ""
4235 +
4236 +#: app/Services/Tickets/CustomFieldsService.php:26
4237 +msgid "Please let us know your invoice number"
4238 +msgstr ""
4239 +
2045 4240 #: app/Services/Tickets/CustomFieldsService.php:34
2046 4241 #: app/Services/Tickets/CustomFieldsService.php:37
2047 4242 msgid "Details about the issue"
2048 4243 msgstr ""
2049 4244
2050 -#: app/Services/TranslationStrings.php:322
2051 -msgid "Direct paste is not enabled for this editor."
4245 +#: app/Services/Tickets/CustomFieldsService.php:35
4246 +msgid "Please let us know more details about this issue"
2052 4247 msgstr ""
2053 4248
2054 -#: app/Services/TranslationStrings.php:323
2055 -msgid "Disable Activity Logs"
4249 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:43
4250 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
4251 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
4252 +msgid "Sorry, no tickets available for import."
2056 4253 msgstr ""
2057 4254
2058 -#: app/Services/EmailNotification/Settings.php:245
2059 -msgid "Disable Public Ticket interaction"
4255 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:70
4256 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
4257 +#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
4258 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
4259 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
4260 +#: app/Services/Tickets/Importer/ZendeskTickets.php:148
4261 +msgid "All tickets have been imported successfully"
2060 4262 msgstr ""
2061 4263
2062 -#: app/Services/TranslationStrings.php:324
2063 -msgid "Disabled"
4264 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:247
4265 +msgid "All tickets have been deleted successfully"
2064 4266 msgstr ""
2065 4267
2066 -#: app/Services/TranslationStrings.php:325
2067 -msgid "Discard"
4268 +#: app/Services/Tickets/Importer/Common.php:88
4269 +msgid "Attachment URL is not allowed."
2068 4270 msgstr ""
2069 4271
2070 -#: app/Services/TranslationStrings.php:326
2071 -msgid "Discard Cc"
4272 +#: app/Services/Tickets/Importer/Common.php:94
4273 +msgid "Could not create the attachment import directory."
2072 4274 msgstr ""
2073 4275
2074 -#: app/Http/Controllers/TicketController.php:876
2075 -msgid "Discard draft successfully"
4276 +#: app/Services/Tickets/Importer/Common.php:99
4277 +msgid "Could not resolve the attachment import directory."
2076 4278 msgstr ""
2077 4279
2078 -#: app/Services/TranslationStrings.php:327
2079 -msgid "Disconnect"
4280 +#: app/Services/Tickets/Importer/Common.php:120
4281 +msgid "Resolved attachment path escapes the import directory."
2080 4282 msgstr ""
2081 4283
2082 -#: app/Services/Helper.php:950
2083 -msgid "Discord"
4284 +#: app/Services/Tickets/Importer/Common.php:146
4285 +#, php-format
4286 +msgid "Attachment download failed with HTTP status %d."
2084 4287 msgstr ""
2085 4288
2086 -#: app/Services/TranslationStrings.php:328
2087 -msgid "Disliked"
4289 +#: app/Services/Tickets/Importer/Common.php:151
4290 +msgid "Attachment download returned an empty response."
2088 4291 msgstr ""
2089 4292
2090 -#: app/Services/TranslationStrings.php:329 app/Services/Helper.php:758
2091 -msgid "Dislikes"
4293 +#: app/Services/Tickets/Importer/Common.php:155
4294 +msgid "Attachment exceeds the maximum allowed download size."
2092 4295 msgstr ""
2093 4296
2094 -#: app/Services/TranslationStrings.php:330
2095 -msgid "Display Settings"
4297 +#: app/Services/Tickets/Importer/Common.php:160
4298 +msgid "Could not write the downloaded attachment."
2096 4299 msgstr ""
2097 4300
2098 -#: app/Services/TranslationStrings.php:331
2099 -msgid "Displayed time zone"
4301 +#: app/Services/Tickets/Importer/Common.php:166
4302 +msgid "Attachment file type is not allowed."
2100 4303 msgstr ""
2101 4304
2102 -#: app/Services/TranslationStrings.php:332
2103 -msgid "Do you want to delete all imported tickets and its data?"
4305 +#: app/Services/Tickets/Importer/Common.php:171
4306 +msgid "Could not save the downloaded attachment."
2104 4307 msgstr ""
2105 4308
2106 -#: app/Services/TranslationStrings.php:333
2107 -msgid "Done"
4309 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
4310 +msgid "Freshdesk API URL is not allowed."
2108 4311 msgstr ""
2109 4312
2110 -#: app/Services/TranslationStrings.php:334
2111 -msgid "Draft"
4313 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
4314 +msgid "Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk portal."
2112 4315 msgstr ""
2113 4316
2114 -#: app/Services/TranslationStrings.php:336
2115 -msgid "Draft created at"
4317 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
4318 +msgid "All JS Helpdesk tickets and associated data have been deleted. You may now deactivate JS Helpdesk Plugin and start using Fluent Support"
2116 4319 msgstr ""
2117 4320
2118 -#: app/Http/Controllers/TicketController.php:794
2119 -msgid "Draft has been added"
4321 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
4322 +msgid "All Support Candy Tickets and associated data have been deleted. You may now deactivate Support Candy Plugin and start using Fluent Support"
2120 4323 msgstr ""
2121 4324
2122 -#: app/Http/Controllers/TicketController.php:781
2123 -msgid "Draft has been updated"
4325 +#: app/Services/Tickets/Importer/ZendeskTickets.php:291
4326 +msgid "Authentication failed. Please check your Zendesk credentials."
2124 4327 msgstr ""
2125 4328
2126 -#: app/Http/Controllers/TicketController.php:860
2127 -msgid "Draft not found"
4329 +#: app/Services/Tickets/Importer/ZendeskTickets.php:347
4330 +msgid "Zendesk API URL is not allowed."
2128 4331 msgstr ""
2129 4332
2130 -#: app/Modules/PermissionManager.php:468
2131 -msgid "Draft Reply"
4333 +#: app/Services/Tickets/Importer/ZendeskTickets.php:503
4334 +msgid "Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
2132 4335 msgstr ""
2133 4336
2134 -#: app/Services/TranslationStrings.php:305
2135 -msgid "DRAFT RESPONSE"
4337 +#: app/Services/Tickets/TicketService.php:72
4338 +msgid "Ticket has been reopened"
2136 4339 msgstr ""
2137 4340
2138 -#: app/Services/TranslationStrings.php:335
2139 -msgid "Draft Response"
4341 +#. translators: %1$s is the name of the person who assigned the ticket, %2$s is the assigned agent's name
4342 +#: app/Services/Tickets/TicketService.php:101
4343 +#, php-format
4344 +msgid "%1$s assigned %2$s to this ticket"
2140 4345 msgstr ""
2141 4346
2142 -#: app/Services/TranslationStrings.php:337
2143 -msgid "Draft response discarded successfully"
4347 +#. translators: %s is the agent's name
4348 +#: app/Services/Tickets/TicketService.php:103
4349 +#, php-format
4350 +msgid "%s assigned this ticket to themselves"
2144 4351 msgstr ""
2145 4352
2146 -#: app/Http/Controllers/TicketController.php:1452
2147 -msgid "Draft response has been successfully approved."
4353 +#. translators: %s is the agent's name
4354 +#: app/Services/Tickets/TicketService.php:254
4355 +#: app/Services/TranslationStrings.php:64
4356 +#, php-format
4357 +msgid "%s started this conversation"
2148 4358 msgstr ""
2149 4359
2150 -#: app/Services/TranslationStrings.php:338
2151 -msgid "Draft updated at"
4360 +#: app/Services/Tickets/TicketService.php:340
4361 +msgid "Sorry, you do not have permission to create a ticket in this business box"
2152 4362 msgstr ""
2153 4363
2154 -#: app/Services/TranslationStrings.php:339
2155 -msgid "Drag and Drop Action"
4364 +#: app/Services/Tickets/TicketStats.php:21
4365 +#: app/Services/TranslationStrings.php:1346
4366 +msgid "Total Tickets"
2156 4367 msgstr ""
2157 4368
2158 -#: app/Services/Helper.php:1020
2159 -msgid "Dropbox"
4369 +#: app/Services/Tickets/TicketStats.php:39
4370 +msgid "Un-Assigned Tickets"
2160 4371 msgstr ""
2161 4372
2162 -#: app/Services/TranslationStrings.php:340
2163 -msgid "Duplicate"
4373 +#: app/Services/Tickets/TicketStats.php:51
4374 +msgid "Awaiting Replies"
2164 4375 msgstr ""
2165 4376
2166 -#: app/Services/Helper.php:964
2167 -msgid "Easy Digital Downloads"
4377 +#. translators: %1$s is the number of closed tickets in the selection, %2$s is the number of selected tickets
4378 +#: app/Services/TranslationStrings.php:18
4379 +#, php-format
4380 +msgid "%1$s of %2$s selected tickets are closed. Only they reopen."
2168 4381 msgstr ""
2169 4382
2170 -#: app/Services/TranslationStrings.php:341
2171 -msgid "Edit"
4383 +#. translators: %1$s is the number of selected replies, %2$s the total number of replies on the ticket
4384 +#: app/Services/TranslationStrings.php:20
4385 +#, php-format
4386 +msgid "%1$s of %2$s ticket replies sent as context"
2172 4387 msgstr ""
2173 4388
2174 -#: app/Services/TranslationStrings.php:342
2175 -msgid "Edit Group"
4389 +#. translators: %1$s is the number of tickets audited so far, %2$s the total number of tickets in the run
4390 +#: app/Services/TranslationStrings.php:22
4391 +#, php-format
4392 +msgid "%1$s of %2$s tickets processed"
2176 4393 msgstr ""
2177 4394
2178 -#: app/Services/TranslationStrings.php:343
2179 -msgid "Edit Product"
4395 +#. translators: %1$s is the number of tickets queued for the audit, %2$s the number of tickets in the date range
4396 +#: app/Services/TranslationStrings.php:24
4397 +#, php-format
4398 +msgid "%1$s of %2$s tickets queued. Narrow the date range or run again to cover the rest."
2180 4399 msgstr ""
2181 4400
2182 -#: app/Services/TranslationStrings.php:344
2183 -msgid "Edit Reply"
4401 +#. translators: %1$s is the number of selected tickets, %2$s the total number of tickets
4402 +#: app/Services/TranslationStrings.php:26
4403 +#, php-format
4404 +msgid "%1$s out of %2$s tickets"
2184 4405 msgstr ""
2185 4406
2186 -#: app/Services/TranslationStrings.php:345
2187 -msgid "Edit Response"
4407 +#. translators: a duration, %1$s is days and %2$s is hours, for example "3d 4h"
4408 +#: app/Services/TranslationStrings.php:28
4409 +#, php-format
4410 +msgid "%1$sd %2$sh"
2188 4411 msgstr ""
2189 4412
2190 -#: app/Services/TranslationStrings.php:346
2191 -msgid "Edit Staff"
4413 +#. translators: a duration, %1$s is hours and %2$s is minutes, for example "2h 14m"
4414 +#: app/Services/TranslationStrings.php:30
4415 +#, php-format
4416 +msgid "%1$sh %2$sm"
2192 4417 msgstr ""
2193 4418
2194 -#: app/Services/TranslationStrings.php:347
2195 -msgid "Edit Tag"
4419 +#. translators: %s is the integration name, e.g. Slack
4420 +#: app/Services/TranslationStrings.php:32
4421 +#, php-format
4422 +msgid "%s Integration Settings"
2196 4423 msgstr ""
2197 4424
2198 -#: app/Services/TranslationStrings.php:1026
2199 -msgid "eg: Awesome Business Inc"
4425 +#. translators: %s is the number of agents viewing this ticket
4426 +#: app/Services/TranslationStrings.php:34
4427 +#, php-format
4428 +msgid "%s People Watching"
2200 4429 msgstr ""
2201 4430
2202 -#: app/Services/TranslationStrings.php:348
2203 -#: app/Models/Traits/CustomerTrait.php:65
2204 -#: app/Models/Traits/CustomerTrait.php:67
2205 -#: app/Hooks/Handlers/PrivacyHandler.php:216
2206 -msgid "Email"
4431 +#. translators: %s is the number of permissions the agent has
4432 +#: app/Services/TranslationStrings.php:36
4433 +#, php-format
4434 +msgid "%s Permission"
2207 4435 msgstr ""
2208 4436
2209 -#: app/Services/TranslationStrings.php:349
2210 -#: app/Hooks/Handlers/AuthHandler.php:364
2211 -#: app/Hooks/Handlers/AuthHandler.php:451
2212 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
2213 -msgid "Email Address"
4437 +#. translators: %s is the number of permissions the agent has
4438 +#: app/Services/TranslationStrings.php:38
4439 +#, php-format
4440 +msgid "%s Permissions"
2214 4441 msgstr ""
2215 4442
2216 -#: app/Services/TranslationStrings.php:355
2217 -msgid "Email address for bi-monthly newsletter"
4443 +#. translators: %s is the number of agents viewing this ticket
4444 +#: app/Services/TranslationStrings.php:40
4445 +#, php-format
4446 +msgid "%s Person Watching"
2218 4447 msgstr ""
2219 4448
2220 -#: app/Http/Controllers/CustomerController.php:190
2221 -msgid "Email address has been assigned to other customer"
4449 +#. translators: %s is the number of teams selected in the filter
4450 +#: app/Services/TranslationStrings.php:42
4451 +#, php-format
4452 +msgid "%s Team"
2222 4453 msgstr ""
2223 4454
2224 -#: app/Http/Controllers/AuthController.php:207
2225 -msgid "Email and Password is required"
4455 +#. translators: %s is the number of teams selected in the filter
4456 +#: app/Services/TranslationStrings.php:44
4457 +#, php-format
4458 +msgid "%s Teams"
2226 4459 msgstr ""
2227 4460
2228 -#: app/Services/TranslationStrings.php:350
2229 -msgid "Email Body"
4461 +#. translators: %s is the number of tickets closed in the selected period
4462 +#: app/Services/TranslationStrings.php:46
4463 +#, php-format
4464 +msgid "%s closed"
2230 4465 msgstr ""
2231 4466
2232 -#: app/Services/TranslationStrings.php:351
2233 -msgid "Email Footer For Customers"
4467 +#. translators: %s is the estimated time, e.g. "2h"
4468 +#: app/Services/TranslationStrings.php:48
4469 +#, php-format
4470 +msgid "%s estimated"
2234 4471 msgstr ""
2235 4472
2236 -#: app/Http/Requests/AgentCreateRequest.php:20
2237 -msgid "Email is required"
4473 +#. translators: %s is the total time logged, e.g. "1h 30m"
4474 +#: app/Services/TranslationStrings.php:50
4475 +#, php-format
4476 +msgid "%s logged"
2238 4477 msgstr ""
2239 4478
2240 -#: app/Services/TranslationStrings.php:1029
2241 -msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress"
4479 +#. translators: %s is the meeting length in minutes
4480 +#: app/Services/TranslationStrings.php:52
4481 +#, php-format
4482 +msgid "%s min"
2242 4483 msgstr ""
2243 4484
2244 -#: app/Http/Controllers/AuthController.php:256
2245 -#: app/Http/Controllers/AuthController.php:369
2246 -msgid "Email or Password is not valid. Please try again"
4485 +#. translators: %s is the number of matching options not shown in the list
4486 +#: app/Services/TranslationStrings.php:54
4487 +#, php-format
4488 +msgid "%s more. Search to narrow the list."
2247 4489 msgstr ""
2248 4490
2249 -#: app/Services/TranslationStrings.php:352
2250 -msgid "Email Piping"
4491 +#. translators: %s is the number of replies added while the agent was writing
4492 +#: app/Services/TranslationStrings.php:56
4493 +#, php-format
4494 +msgid "%s new replies arrived while you were writing."
2251 4495 msgstr ""
2252 4496
2253 -#: app/Services/TranslationStrings.php:353
2254 -msgid "Email Settings"
4497 +#. translators: %s is the number of replies added while the agent was writing
4498 +#: app/Services/TranslationStrings.php:58
4499 +#, php-format
4500 +msgid "%s new reply arrived while you were writing."
2255 4501 msgstr ""
2256 4502
2257 -#: app/Services/TranslationStrings.php:354
2258 -msgid "Email Subject"
4503 +#. translators: %s is the name of the customer or agent who replied
4504 +#: app/Services/TranslationStrings.php:60
4505 +#, php-format
4506 +msgid "%s replied while you were writing."
2259 4507 msgstr ""
2260 4508
2261 -#: app/Services/Notifications/NotificationSettings.php:65
2262 -msgid "Enable Assignment Notifications"
4509 +#. translators: %s is the number of selected tickets
4510 +#: app/Services/TranslationStrings.php:62
4511 +#, php-format
4512 +msgid "%s selected"
2263 4513 msgstr ""
2264 4514
2265 -#: app/Services/TranslationStrings.php:356
2266 -msgid "Enable Auto Closing Inactive Tickets"
4515 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4516 +#: app/Services/TranslationStrings.php:66
4517 +#, php-format
4518 +msgid "%s tag"
2267 4519 msgstr ""
2268 4520
2269 -#: app/Services/TranslationStrings.php:357
2270 -msgid "Enable Conditional Logics"
4521 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4522 +#: app/Services/TranslationStrings.php:68
4523 +#, php-format
4524 +msgid "%s tags"
2271 4525 msgstr ""
2272 4526
2273 -#: app/Services/Notifications/NotificationSettings.php:76
2274 -msgid "Enable Customer Reply Notifications"
4527 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4528 +#: app/Services/TranslationStrings.php:70
4529 +#, php-format
4530 +msgid "%s ticket"
2275 4531 msgstr ""
2276 4532
2277 -#: app/Services/EmailNotification/Settings.php:299
2278 -msgid "Enable Draft Mode"
4533 +#. translators: %s is the number of selected tickets
4534 +#: app/Services/TranslationStrings.php:72
4535 +#, php-format
4536 +msgid "%s ticket selected"
2279 4537 msgstr ""
2280 4538
2281 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
2282 -msgid "Enable Dynamic Product Selection"
4539 +#. translators: %s is the number of tickets the audit run could not process
4540 +#: app/Services/TranslationStrings.php:74
4541 +#, php-format
4542 +msgid "%s ticket wasn't audited in this run. Click Run Audit again to retry it."
2283 4543 msgstr ""
2284 4544
2285 -#: app/Services/EmailNotification/Settings.php:369
2286 -msgid "Enable Fluent Booking Integration"
4545 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4546 +#: app/Services/TranslationStrings.php:76
4547 +#, php-format
4548 +msgid "%s tickets"
2287 4549 msgstr ""
2288 4550
2289 -#: app/Services/EmailNotification/Settings.php:279
2290 -msgid "Enable Fluent Summary In Admin Bar"
4551 +#. translators: %s is the number of selected tickets
4552 +#: app/Services/TranslationStrings.php:78
4553 +#, php-format
4554 +msgid "%s tickets selected"
2291 4555 msgstr ""
2292 4556
2293 -#: app/Http/Controllers/SettingsController.php:206
2294 -msgid "Enable FluentCRM Integration"
4557 +#. translators: %s is the number of tickets the audit run could not process
4558 +#: app/Services/TranslationStrings.php:80
4559 +#, php-format
4560 +msgid "%s tickets weren't audited in this run. Click Run Audit again to retry any that still need it."
2295 4561 msgstr ""
2296 4562
2297 -#: app/Services/TranslationStrings.php:359
2298 -msgid "Enable general bot"
4563 +#. translators: %s is the number of MCP tools registered
4564 +#: app/Services/TranslationStrings.php:82
4565 +#, php-format
4566 +msgid "%s tool registered"
2299 4567 msgstr ""
2300 4568
2301 -#: app/Services/EmailNotification/Settings.php:287
2302 -#: app/Services/Notifications/NotificationSettings.php:58
2303 -msgid "Enable Internal Notifications"
4569 +#. translators: %s is the number of MCP tools registered
4570 +#: app/Services/TranslationStrings.php:84
4571 +#, php-format
4572 +msgid "%s tools registered"
2304 4573 msgstr ""
2305 4574
2306 -#: app/Services/EmailNotification/Settings.php:321
2307 -msgid "Enable Keyboard Shortcuts"
4575 +#. translators: a duration in minutes, for example "45m"
4576 +#: app/Services/TranslationStrings.php:86
4577 +#, php-format
4578 +msgid "%sm"
2308 4579 msgstr ""
2309 4580
2310 -#: app/Services/TranslationStrings.php:358
2311 -msgid "Enable Mention Notification"
4581 +#. translators: %s is the business.name smartcode
4582 +#: app/Services/TranslationStrings.php:88
4583 +#, php-format
4584 +msgid "(%s is this inbox name)"
2312 4585 msgstr ""
2313 4586
2314 -#: app/Services/EmailNotification/Settings.php:330
2315 -msgid "Enable Minimum Ticket Number"
4587 +#. translators: %s is the date of the last migration
4588 +#: app/Services/TranslationStrings.php:90
4589 +#, php-format
4590 +msgid "(Last migration: %s)"
2316 4591 msgstr ""
2317 4592
2318 -#: app/Services/TranslationStrings.php:360
2319 -msgid "Enable reCAPTCHA"
4593 +#: app/Services/TranslationStrings.php:91
4594 +msgid "(Maximum visibility)"
2320 4595 msgstr ""
2321 4596
2322 -#: app/Services/TranslationStrings.php:361
2323 -msgid "Enable reCAPTCHA for enhanced security"
4597 +#: app/Services/TranslationStrings.php:92
4598 +msgid "(Standard spacing)"
2324 4599 msgstr ""
2325 4600
2326 -#: app/Services/TranslationStrings.php:362
2327 -msgid "Enable signature for this agent"
4601 +#: app/Services/TranslationStrings.php:93
4602 +msgid "(Table columns)"
2328 4603 msgstr ""
2329 4604
2330 -#: app/Services/EmailNotification/Settings.php:290
2331 -#: app/Services/Notifications/NotificationSettings.php:59
2332 -msgid ""
2333 -"Enable the in-app notification bell, unread counts, and notification event "
2334 -"storage for agents."
4605 +#: app/Services/TranslationStrings.php:94
4606 +msgid "+ Add Product Bot"
2335 4607 msgstr ""
2336 4608
2337 -#: app/Services/TranslationStrings.php:1031
2338 -msgid "Enable This Email Notification"
4609 +#: app/Services/TranslationStrings.php:95
4610 +msgid "+ Add Prompt Option"
2339 4611 msgstr ""
2340 4612
2341 -#: app/Services/EmailNotification/Settings.php:331
2342 -msgid ""
2343 -"Enable this to start public ticket numbers from a custom minimum number."
4613 +#. translators: %s is the number of additional items not shown
4614 +#: app/Services/TranslationStrings.php:97
4615 +#, php-format
4616 +msgid "+%s more"
2344 4617 msgstr ""
2345 4618
2346 -#: app/Services/Notifications/NotificationSettings.php:98
2347 -msgid "Enable Ticket Status Notifications"
4619 +#: app/Services/TranslationStrings.php:98
4620 +msgid ". You can set your actions and run the workflow actions from ticket page."
2348 4621 msgstr ""
2349 4622
2350 -#: app/Services/EmailNotification/Settings.php:313
2351 -msgid "Enable Two-Factor Authentication"
4623 +#: app/Services/TranslationStrings.php:99
4624 +msgid "0.0: Deterministic"
2352 4625 msgstr ""
2353 4626
2354 -#: app/Services/Notifications/NotificationSettings.php:87
2355 -msgid "Enable Workflow Notifications"
4627 +#: app/Services/TranslationStrings.php:100
4628 +msgid "0.1 to 0.3: Grounded"
2356 4629 msgstr ""
2357 4630
2358 -#: app/Services/TranslationStrings.php:363
2359 -msgid "Enabled"
4631 +#: app/Services/TranslationStrings.php:101
4632 +msgid "0.4 to 0.7: Balanced"
2360 4633 msgstr ""
2361 4634
2362 -#: app/Services/TranslationStrings.php:364
2363 -msgid "End"
4635 +#: app/Services/TranslationStrings.php:102
4636 +msgid "0.8 to 1.0: Creative"
2364 4637 msgstr ""
2365 4638
2366 -#: app/Services/TranslationStrings.php:365
2367 -msgid "End date"
4639 +#: app/Services/TranslationStrings.php:103
4640 +msgid "1.1 to 1.5: Divergent"
2368 4641 msgstr ""
2369 4642
2370 -#: app/Services/TranslationStrings.php:366
2371 -msgid "Enter Bot ID (Required)"
4643 +#: app/Services/TranslationStrings.php:104
4644 +msgid "1.6 to 2.0: Unstable"
2372 4645 msgstr ""
2373 4646
2374 -#: app/Services/TranslationStrings.php:367
2375 -msgid "Enter General Bot ID (Required)"
4647 +#. translators: %s is the last four characters of the saved API key
4648 +#: app/Services/TranslationStrings.php:106
4649 +#, php-format
4650 +msgid "A key ending in %s is saved."
2376 4651 msgstr ""
2377 4652
2378 -#: app/Services/TranslationStrings.php:368
2379 -msgid "Enter workflow title to search"
4653 +#: app/Services/TranslationStrings.php:107
4654 +msgid "A key is already saved. Enter a new one only to replace it."
2380 4655 msgstr ""
2381 4656
2382 -#: app/Services/TranslationStrings.php:369
2383 -msgid "Enter your prompt here..."
4657 +#: app/Services/TranslationStrings.php:108
4658 +msgid "AI Activities"
2384 4659 msgstr ""
2385 4660
2386 -#: app/Services/TranslationStrings.php:370
2387 -msgid "Enter your query to create a support request."
4661 +#: app/Services/TranslationStrings.php:109
4662 +msgid "AI Intelligence"
2388 4663 msgstr ""
2389 4664
2390 -#: app/Services/TranslationStrings.php:371
2391 -msgid "Enter your reCAPTCHA secret key"
4665 +#: app/Services/TranslationStrings.php:111
4666 +msgid "AI Provider"
2392 4667 msgstr ""
2393 4668
2394 -#: app/Services/TranslationStrings.php:372
2395 -msgid "Enter your reCAPTCHA site key"
4669 +#: app/Services/TranslationStrings.php:112
4670 +msgid "AI Summary"
2396 4671 msgstr ""
2397 4672
2398 -#: app/Services/TranslationStrings.php:373
2399 -msgid "Equal"
4673 +#: app/Services/TranslationStrings.php:113
4674 +msgid "AI Ticket Audit"
2400 4675 msgstr ""
2401 4676
2402 -#: app/Services/TranslationStrings.php:374
2403 -msgid "Error"
4677 +#. translators: %s is the one-line summary the AI audit wrote for the ticket
4678 +#: app/Services/TranslationStrings.php:115
4679 +#, php-format
4680 +msgid "AI audit: %s"
2404 4681 msgstr ""
2405 4682
2406 -#: app/Services/TranslationStrings.php:1032
2407 -msgid "estimated"
4683 +#: app/Services/TranslationStrings.php:116
4684 +msgid "AND"
2408 4685 msgstr ""
2409 4686
2410 -#: app/Services/TranslationStrings.php:1033
2411 -msgid "evening"
4687 +#: app/Services/TranslationStrings.php:117
4688 +msgid "API Key"
2412 4689 msgstr ""
2413 4690
2414 -#: app/Services/TranslationStrings.php:375
2415 -msgid "Ex: +123456789"
4691 +#: app/Services/TranslationStrings.php:118
4692 +msgid "API key is required"
2416 4693 msgstr ""
2417 4694
2418 -#: app/Services/TranslationStrings.php:376
2419 -msgid "Example"
4695 +#: app/Services/TranslationStrings.php:119
4696 +msgid "API key saved. Leave blank to keep it."
2420 4697 msgstr ""
2421 4698
2422 -#: app/Services/TranslationStrings.php:377
2423 -msgid "Expired"
4699 +#: app/Services/TranslationStrings.php:120
4700 +msgid "Access Token"
2424 4701 msgstr ""
2425 4702
2426 -#: app/Services/TranslationStrings.php:378
2427 -msgid "Export"
4703 +#: app/Services/TranslationStrings.php:122
4704 +msgid "Action Title"
2428 4705 msgstr ""
2429 4706
2430 -#: app/Services/TranslationStrings.php:379
2431 -msgid "Export Agents Summary"
4707 +#: app/Services/TranslationStrings.php:123
4708 +msgid "Actions"
2432 4709 msgstr ""
2433 4710
2434 -#: app/Services/TranslationStrings.php:1118
2435 -msgid "Failed"
4711 +#: app/Services/TranslationStrings.php:124
4712 +msgid "Activate FluentHub"
2436 4713 msgstr ""
2437 4714
2438 -#: app/Services/TranslationStrings.php:380
2439 -msgid "Failed to copy link"
4715 +#: app/Services/TranslationStrings.php:125
4716 +msgid "Activate a different license key"
2440 4717 msgstr ""
2441 4718
2442 -#: app/Services/TranslationStrings.php:381
2443 -msgid "Failed to copy shortcode"
4719 +#: app/Services/TranslationStrings.php:127
4720 +msgid "Active Agents"
2444 4721 msgstr ""
2445 4722
2446 -#: app/Http/Controllers/FluentBoardsController.php:83
2447 -msgid "Failed to create task."
4723 +#: app/Services/TranslationStrings.php:128
4724 +msgid "Active agents"
2448 4725 msgstr ""
2449 4726
2450 -#. %1$d: customer ID, %2$s: error message
2451 -#: app/Models/Traits/CustomerTrait.php:368
4727 +#: app/Services/TranslationStrings.php:129
4728 +msgid "Activity"
4729 +msgstr ""
4730 +
4731 +#: app/Services/TranslationStrings.php:130
4732 +msgid "Activity Log Settings"
4733 +msgstr ""
4734 +
4735 +#: app/Services/TranslationStrings.php:131
4736 +msgid "Activity Logs are currently disabled"
4737 +msgstr ""
4738 +
4739 +#: app/Services/TranslationStrings.php:132
4740 +msgid "Activity Trends by Time of Day"
4741 +msgstr ""
4742 +
4743 +#: app/Services/TranslationStrings.php:133
4744 +msgid "Adapter"
4745 +msgstr ""
4746 +
4747 +#: app/Services/TranslationStrings.php:134
4748 +msgid "Add"
4749 +msgstr ""
4750 +
4751 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
4752 +#: app/Services/TranslationStrings.php:136
2452 4753 #, php-format
2453 -msgid "Failed to delete customer ID %1$d: %2$s"
4754 +msgid "Add %1$s to %2$s"
2454 4755 msgstr ""
2455 4756
2456 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:320
2457 -msgid "Failed to delete feedback."
4757 +#: app/Services/TranslationStrings.php:137
4758 +msgid "Add Another Action"
2458 4759 msgstr ""
2459 4760
2460 -#: app/Http/Controllers/SettingsController.php:420
2461 -msgid ""
2462 -"Failed to disconnect OpenAI settings. No matching records found or an error "
2463 -"occurred."
4761 +#: app/Services/TranslationStrings.php:138
4762 +#: app/Services/TranslationStrings.php:1587
4763 +msgid "Add Attachment"
2464 4764 msgstr ""
2465 4765
2466 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:241
2467 -msgid "Failed to fetch chat messages."
4766 +#: app/Services/TranslationStrings.php:139
4767 +msgid "Add Bookmark"
2468 4768 msgstr ""
2469 4769
2470 -#: app/Services/TranslationStrings.php:382
2471 -msgid "Failed to load chat history. Please try again."
4770 +#: app/Services/TranslationStrings.php:140
4771 +msgid "Add Business Inbox"
2472 4772 msgstr ""
2473 4773
2474 -#: app/Services/TranslationStrings.php:383
2475 -msgid "Failed to load older messages. Please try again."
4774 +#: app/Services/TranslationStrings.php:141
4775 +msgid "Add Customer"
2476 4776 msgstr ""
2477 4777
2478 -#: app/Services/TranslationStrings.php:384
2479 -msgid "Failed to remove feedback. Please try again."
4778 +#: app/Services/TranslationStrings.php:142
4779 +msgid "Add Draft Reply"
2480 4780 msgstr ""
2481 4781
2482 -#: app/Services/TranslationStrings.php:385
2483 -msgid "Failed to save chat session. Your messages may not persist on reload."
4782 +#: app/Services/TranslationStrings.php:143
4783 +msgid "Add Group"
2484 4784 msgstr ""
2485 4785
2486 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:282
2487 -msgid "Failed to save feedback."
4786 +#: app/Services/TranslationStrings.php:145
4787 +msgid "Add Log"
2488 4788 msgstr ""
2489 4789
2490 -#: app/Services/TranslationStrings.php:386
2491 -msgid "Failed to save feedback. Please try again."
4790 +#: app/Services/TranslationStrings.php:146
4791 +msgid "Add More"
2492 4792 msgstr ""
2493 4793
2494 -#: app/Services/TranslationStrings.php:387
2495 -msgid "Fallback Agent ID"
4794 +#: app/Services/TranslationStrings.php:147
4795 +msgid "Add New"
2496 4796 msgstr ""
2497 4797
2498 -#: app/Services/MailerInbox/MailBoxService.php:42
2499 -msgid "Fallback Box cannot be the same as MailBox ID"
4798 +#: app/Services/TranslationStrings.php:148
4799 +msgid "Add New Business Box"
2500 4800 msgstr ""
2501 4801
2502 -#: app/Services/TranslationStrings.php:388
2503 -msgid "Fallback Business"
4802 +#: app/Services/TranslationStrings.php:149
4803 +msgid "Add New Custom Field"
2504 4804 msgstr ""
2505 4805
2506 -#: app/Services/Tickets/CustomFieldsService.php:18
2507 -msgid "Feature Request"
4806 +#: app/Services/TranslationStrings.php:150
4807 +msgid "Add New Field"
2508 4808 msgstr ""
2509 4809
2510 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
2511 -msgid "Feed Name"
4810 +#: app/Services/TranslationStrings.php:151
4811 +msgid "Add New Support Staff"
2512 4812 msgstr ""
2513 4813
2514 -#: app/Services/TranslationStrings.php:389
2515 -msgid "Field"
4814 +#: app/Services/TranslationStrings.php:152
4815 +msgid "Add Tags"
2516 4816 msgstr ""
2517 4817
2518 -#: app/Services/TranslationStrings.php:390
2519 -msgid "Field Key"
4818 +#: app/Services/TranslationStrings.php:153
4819 +msgid "Add Task to Fluent Boards"
2520 4820 msgstr ""
2521 4821
2522 -#: app/Services/TranslationStrings.php:391
2523 -msgid "Field Placeholder"
4822 +#: app/Services/TranslationStrings.php:154
4823 +msgid "Add Ticket"
2524 4824 msgstr ""
2525 4825
2526 -#: app/Services/TranslationStrings.php:392
2527 -msgid "Field Type"
4826 +#: app/Services/TranslationStrings.php:155
4827 +msgid "Add Ticket Tag"
2528 4828 msgstr ""
2529 4829
2530 -#: app/Services/TranslationStrings.php:393
2531 -msgid "Field Value Options"
4830 +#: app/Services/TranslationStrings.php:156
4831 +msgid "Add Watcher"
2532 4832 msgstr ""
2533 4833
2534 -#: app/Services/TranslationStrings.php:1036
2535 -msgid "field."
4834 +#: app/Services/TranslationStrings.php:157
4835 +msgid "Add a New Business Inbox"
2536 4836 msgstr ""
2537 4837
2538 -#: app/Services/TranslationStrings.php:394
2539 -msgid "Fields order updated successfully"
4838 +#: app/Services/TranslationStrings.php:158
4839 +msgid "Add a New Product"
2540 4840 msgstr ""
2541 4841
2542 -#: app/Http/Controllers/UploaderController.php:225
2543 -msgid "File content does not match the image type."
4842 +#: app/Services/TranslationStrings.php:159
4843 +msgid "Add a New Workflow"
2544 4844 msgstr ""
2545 4845
2546 -#: app/Services/TranslationStrings.php:396
2547 -msgid "File failed to upload"
4846 +#: app/Services/TranslationStrings.php:160
4847 +msgid "Add a bot in FluentBot settings before chatting."
2548 4848 msgstr ""
2549 4849
2550 -#: app/Hooks/Handlers/ExternalPages.php:244
2551 -msgid "File not found or access denied"
4850 +#: app/Services/TranslationStrings.php:161
4851 +msgid "Add a general bot or a product-specific bot in FluentBot settings before chatting."
2552 4852 msgstr ""
2553 4853
2554 -#: app/Services/TranslationStrings.php:395
2555 -msgid "File Storage Settings"
4854 +#: app/Services/TranslationStrings.php:162
4855 +msgid "Add a message to include with the booking link (optional)"
2556 4856 msgstr ""
2557 4857
2558 -#: app/Services/Includes/UploadService.php:41
2559 -msgid "File upload failed"
4858 +#: app/Services/TranslationStrings.php:163
4859 +msgid "Add new customer"
2560 4860 msgstr ""
2561 4861
2562 -#: app/Services/Helper.php:1101
2563 -msgid "File Upload Integrations"
4862 +#: app/Services/TranslationStrings.php:164
4863 +msgid "Add or remove"
2564 4864 msgstr ""
2565 4865
2566 -#: app/Services/TranslationStrings.php:1037
2567 -msgid "files"
4866 +#: app/Services/TranslationStrings.php:165
4867 +msgid "Add team members to handle support tickets"
2568 4868 msgstr ""
2569 4869
2570 -#: app/Services/TranslationStrings.php:1008
2571 -#: app/Services/TranslationStrings.php:1148
2572 -msgid ""
2573 -"Files with a size less than 2MB. Supported Types: images, text, pdf, zip"
4870 +#: app/Services/TranslationStrings.php:166
4871 +msgid "Add to FluentBot"
2574 4872 msgstr ""
2575 4873
2576 -#: app/Services/TranslationStrings.php:397
2577 -msgid "Fillable Fields"
4874 +#: app/Services/TranslationStrings.php:167
4875 +msgid "Add to home"
2578 4876 msgstr ""
2579 4877
2580 -#: app/Services/TranslationStrings.php:398
2581 -msgid "Filter"
4878 +#: app/Services/TranslationStrings.php:168
4879 +msgid "Added"
2582 4880 msgstr ""
2583 4881
2584 -#: app/Services/TranslationStrings.php:1051
2585 -msgid ""
2586 -"Filter and select specific ticket and move these to another mailbox easily"
4882 +#: app/Services/TranslationStrings.php:169
4883 +msgid "Added Internal Info"
2587 4884 msgstr ""
2588 4885
2589 -#: app/Services/TranslationStrings.php:399
2590 -msgid "Filter by ticket title"
4886 +#: app/Services/TranslationStrings.php:170
4887 +msgid "Added Note"
2591 4888 msgstr ""
2592 4889
2593 -#: app/Services/TranslationStrings.php:400
2594 -msgid "Filter ticket"
4890 +#: app/Services/TranslationStrings.php:171
4891 +msgid "Additional Details"
2595 4892 msgstr ""
2596 4893
2597 -#: app/Services/TranslationStrings.php:401
2598 -msgid "Filtered Tickets"
4894 +#: app/Services/TranslationStrings.php:172
4895 +msgid "Additional Info"
2599 4896 msgstr ""
2600 4897
2601 -#: app/Services/TranslationStrings.php:402
2602 -msgid "Finish"
4898 +#: app/Services/TranslationStrings.php:173
4899 +msgid "Admin Email Address"
2603 4900 msgstr ""
2604 4901
2605 -#: app/Services/TranslationStrings.php:403
2606 -#: app/Models/Traits/CustomerTrait.php:51
2607 -#: app/Models/Traits/CustomerTrait.php:53
2608 -#: app/Hooks/Handlers/PrivacyHandler.php:208
2609 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
2610 -msgid "First Name"
4902 +#: app/Services/TranslationStrings.php:174
4903 +msgid "Admin Label (Optional)"
2611 4904 msgstr ""
2612 4905
2613 -#: app/Services/TranslationStrings.php:405
2614 -#: app/Hooks/Handlers/AuthHandler.php:344
2615 -#: app/Hooks/Handlers/AuthHandler.php:346
2616 -msgid "First name"
4906 +#: app/Services/TranslationStrings.php:175
4907 +msgid "Admin Priority"
2617 4908 msgstr ""
2618 4909
2619 -#: app/Http/Requests/AgentCreateRequest.php:21
2620 -msgid "First name is required"
4910 +#: app/Services/TranslationStrings.php:176
4911 +msgid "Administrator, full site access"
2621 4912 msgstr ""
2622 4913
2623 -#: app/Services/TranslationStrings.php:404
2624 -msgid "First Purchased"
4914 +#: app/Services/TranslationStrings.php:177
4915 +msgid "Advanced filter"
2625 4916 msgstr ""
2626 4917
2627 -#: app/Http/Controllers/FluentBoardsController.php:15
2628 -#: app/Http/Controllers/FluentBoardsController.php:37
2629 -#: app/Http/Controllers/FluentBoardsController.php:61
2630 -msgid "Fluent Boards plugin is not installed or activated."
4918 +#: app/Services/TranslationStrings.php:178
4919 +msgid "Agent"
2631 4920 msgstr ""
2632 4921
2633 -#: app/Services/Helper.php:936
2634 -msgid "Fluent Forms"
4922 +#: app/Services/TranslationStrings.php:179
4923 +msgid "Agent Comparison"
2635 4924 msgstr ""
2636 4925
2637 -#: app/Http/Controllers/SettingsController.php:604
2638 -msgid "Fluent Forms could not be installed"
4926 +#: app/Services/TranslationStrings.php:180
4927 +msgid "Agent Email"
2639 4928 msgstr ""
2640 4929
2641 -#: app/Http/Controllers/SettingsController.php:577
2642 -#: app/Http/Controllers/SettingsController.php:599
2643 -msgid "Fluent Forms plugin has been installed and activated successfully"
4930 +#: app/Services/TranslationStrings.php:183
4931 +msgid "Agent Group"
2644 4932 msgstr ""
2645 4933
2646 -#. Name of the plugin
2647 -#: app/Hooks/Handlers/Menu.php:41 app/Hooks/Handlers/Menu.php:42
2648 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:25
2649 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
2650 -msgid "Fluent Support"
4934 +#: app/Services/TranslationStrings.php:184
4935 +msgid "Agent Group Statistics"
2651 4936 msgstr ""
2652 4937
2653 -#: app/Hooks/Handlers/PrivacyHandler.php:145
2654 -msgid "Fluent Support Conversations"
4938 +#: app/Services/TranslationStrings.php:185
4939 +msgid "Agent Group Summary"
2655 4940 msgstr ""
2656 4941
2657 -#: app/Hooks/Handlers/PrivacyHandler.php:26
2658 -msgid "Fluent Support Conversations Exporter"
4942 +#: app/Services/TranslationStrings.php:186
4943 +msgid "Agent Groups Reports"
2659 4944 msgstr ""
2660 4945
2661 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
2662 -msgid "Fluent Support Custom Field"
4946 +#: app/Services/TranslationStrings.php:188
4947 +msgid "Agent Only Field"
2663 4948 msgstr ""
2664 4949
2665 -#: app/Hooks/Handlers/PrivacyHandler.php:200
2666 -msgid "Fluent Support Customer"
4950 +#: app/Services/TranslationStrings.php:189
4951 +msgid "Agent Performance"
2667 4952 msgstr ""
2668 4953
2669 -#: app/Hooks/Handlers/PrivacyHandler.php:31
2670 -msgid "Fluent Support Customer Exporter"
4954 +#: app/Services/TranslationStrings.php:190
4955 +msgid "Agent Performance (Today)"
2671 4956 msgstr ""
2672 4957
2673 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
2674 -msgid "Fluent Support Field"
4958 +#: app/Services/TranslationStrings.php:191
4959 +msgid "Agent Priority"
2675 4960 msgstr ""
2676 4961
2677 -#: app/Hooks/Handlers/PrivacyHandler.php:41
2678 -msgid "Fluent Support Personal Data Eraser"
4962 +#: app/Services/TranslationStrings.php:192
4963 +msgid "Agent Replies"
2679 4964 msgstr ""
2680 4965
2681 -#: app/Hooks/Handlers/AdminBarHandler.php:75
2682 -msgid "Fluent Support Stats"
4966 +#: app/Services/TranslationStrings.php:193
4967 +msgid "Agent Response"
2683 4968 msgstr ""
2684 4969
2685 -#: app/Hooks/Handlers/PrivacyHandler.php:67
2686 -msgid "Fluent Support Tickets"
4970 +#: app/Services/TranslationStrings.php:194
4971 +msgid "Agent Response Stats"
2687 4972 msgstr ""
2688 4973
2689 -#: app/Hooks/Handlers/PrivacyHandler.php:21
2690 -msgid "Fluent Support Tickets Exporter"
4974 +#: app/Services/TranslationStrings.php:195
4975 +msgid "Agent Signature"
2691 4976 msgstr ""
2692 4977
2693 -#: app/Services/Helper.php:1041
2694 -msgid "FluentBoards"
4978 +#: app/Services/TranslationStrings.php:196
4979 +msgid "Agent Title"
2695 4980 msgstr ""
2696 4981
2697 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:43
2698 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:98
2699 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:150
2700 -msgid "FluentBooking is not installed or active."
4982 +#: app/Services/TranslationStrings.php:198
4983 +msgid "Agent response comparison"
2701 4984 msgstr ""
2702 4985
2703 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:202
2704 -msgid ""
2705 -"FluentBooking is not installed or the ticket customer has no email address."
4986 +#: app/Services/TranslationStrings.php:199
4987 +msgid "Agents will receive notifications when they are mentioned in replies or internal notes. This cannot be disabled from these settings."
2706 4988 msgstr ""
2707 4989
2708 -#: app/Services/TranslationStrings.php:407
2709 -msgid "FluentBot assistant panel"
4990 +#: app/Services/TranslationStrings.php:200
4991 +msgid "Agents"
2710 4992 msgstr ""
2711 4993
2712 -#: app/Services/TranslationStrings.php:406
2713 -msgid "FluentBot Integration"
4994 +#: app/Services/TranslationStrings.php:201
4995 +msgid "Agents Report Summary"
2714 4996 msgstr ""
2715 4997
2716 -#: app/Services/Helper.php:880
2717 -msgid "FluentCart"
4998 +#: app/Services/TranslationStrings.php:202
4999 +msgid "Agents Reports"
2718 5000 msgstr ""
2719 5001
2720 -#: app/Services/EmailNotification/Settings.php:410
2721 -msgid "FluentCart Account Navigation"
5002 +#: app/Services/TranslationStrings.php:203
5003 +msgid "Agents Statistics"
2722 5004 msgstr ""
2723 5005
2724 -#: app/Services/Integrations/FluentCart/FluentCart.php:83
2725 -msgid "FluentCart Purchases"
5006 +#: app/Services/TranslationStrings.php:205
5007 +msgid "All Agent"
2726 5008 msgstr ""
2727 5009
2728 -#: app/Services/Helper.php:929
2729 -msgid "FluentCommunity"
5010 +#: app/Services/TranslationStrings.php:206
5011 +msgid "All Agent Groups"
2730 5012 msgstr ""
2731 5013
2732 -#: app/Services/EmailNotification/Settings.php:424
2733 -msgid "FluentCommunity Portal"
5014 +#: app/Services/TranslationStrings.php:207
5015 +msgid "All Business Box"
2734 5016 msgstr ""
2735 5017
2736 -#: app/Services/EmailNotification/Settings.php:440
2737 -msgid "FluentCommunity Portal URL"
5018 +#: app/Services/TranslationStrings.php:208
5019 +msgid "All Customers"
2738 5020 msgstr ""
2739 5021
2740 -#: app/Services/Helper.php:922
2741 -msgid "FluentCRM"
5022 +#: app/Services/TranslationStrings.php:209
5023 +msgid "All Mailboxes"
2742 5024 msgstr ""
2743 5025
2744 -#: app/Services/FluentCRMServices.php:58
2745 -msgid "FluentCRM contact lists has been updated"
5026 +#: app/Services/TranslationStrings.php:210
5027 +msgid "All Product"
2746 5028 msgstr ""
2747 5029
2748 -#: app/Services/FluentCRMServices.php:32
2749 -msgid "FluentCRM contact tags has been updated"
5030 +#: app/Services/TranslationStrings.php:211
5031 +#: app/Services/TranslationStrings.php:1590
5032 +msgid "All Products"
2750 5033 msgstr ""
2751 5034
2752 -#: app/Services/TranslationStrings.php:408 app/Services/Helper.php:1086
2753 -msgid "FluentCRM Integration"
5035 +#: app/Services/TranslationStrings.php:212
5036 +msgid "All Support Staff"
2754 5037 msgstr ""
2755 5038
2756 -#: app/Services/FluentCRMServices.php:134
2757 -msgid "FluentCRM is not installed or enabled"
5039 +#: app/Services/TranslationStrings.php:213
5040 +msgid "All Teams"
2758 5041 msgstr ""
2759 5042
2760 -#: app/Http/Controllers/SettingsController.php:540
2761 -#: app/Http/Controllers/SettingsController.php:562
2762 -msgid "FluentCRM plugin has been installed and activated successfully"
5043 +#: app/Services/TranslationStrings.php:214
5044 +#: app/Services/TranslationStrings.php:1591
5045 +msgid "All Tickets"
2763 5046 msgstr ""
2764 5047
2765 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
2766 -msgid ""
2767 -"FluentSupport is not configured yet! Please configure your FluentSupport api "
2768 -"first"
5048 +#: app/Services/TranslationStrings.php:215
5049 +msgid "All Widgets"
2769 5050 msgstr ""
2770 5051
2771 -#: app/Services/TranslationStrings.php:409
2772 -msgid ""
2773 -"For the confirmation email from your email service provider, please check "
2774 -"the latest ticket. A new ticket should be created with confirmation code."
5052 +#: app/Services/TranslationStrings.php:216
5053 +msgid "All Workflows"
2775 5054 msgstr ""
2776 5055
2777 -#: app/Hooks/Handlers/AuthHandler.php:86
2778 -msgid "Forgot your password?"
5056 +#: app/Services/TranslationStrings.php:217
5057 +msgid "All agents in this group will be moved to the selected fallback group."
2779 5058 msgstr ""
2780 5059
2781 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
2782 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
2783 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
2784 -msgid "Form Field"
5060 +#: app/Services/TranslationStrings.php:218
5061 +msgid "All or Custom"
2785 5062 msgstr ""
2786 5063
2787 -#: app/Services/TranslationStrings.php:410
2788 -msgid "Freshdesk Domain"
5064 +#: app/Services/TranslationStrings.php:219
5065 +msgid "All the forwarded emails to this address will be synced with your tickets. Below is your mask email address"
2789 5066 msgstr ""
2790 5067
2791 -#: app/Services/TranslationStrings.php:411
2792 -msgid "From"
5068 +#: app/Services/TranslationStrings.php:220
5069 +msgid "All ticket replies sent as context"
2793 5070 msgstr ""
2794 5071
2795 -#: app/Services/TranslationStrings.php:412
2796 -msgid "From Email Address"
5072 +#: app/Services/TranslationStrings.php:221
5073 +msgid "Allow Fluent Support to collect non-sensitive data and usage information."
2797 5074 msgstr ""
2798 5075
2799 -#: app/Services/TranslationStrings.php:413
2800 -msgid "General Bot"
5076 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
5077 +#: app/Services/TranslationStrings.php:223
5078 +#, php-format
5079 +msgid "Already done: %1$s. The rest failed. Click \"%2$s\" again to retry it."
2801 5080 msgstr ""
2802 5081
2803 -#: app/Services/TranslationStrings.php:414
2804 -msgid "General Bot (No specific product selected)"
5082 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
5083 +#: app/Services/TranslationStrings.php:225
5084 +msgid "Already on all"
2805 5085 msgstr ""
2806 5086
2807 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:366
2808 -msgid ""
2809 -"General bot is disabled and no product-specific bot is configured for this "
2810 -"product."
5087 +#: app/Services/TranslationStrings.php:226
5088 +msgid "Already set"
2811 5089 msgstr ""
2812 5090
2813 -#: app/Services/TranslationStrings.php:415
2814 -msgid "Generating"
5091 +#. translators: %s is how much of the previous migration finished, as a percentage, e.g. "40%"
5092 +#: app/Services/TranslationStrings.php:228
5093 +#, php-format
5094 +msgid "An incomplete migration exists (%s completed). Would you like to resume from the previous one?"
2815 5095 msgstr ""
2816 5096
2817 -#: app/Hooks/Handlers/Menu.php:417
2818 -msgid ""
2819 -"Get activity notification to Slack Channel and keep your support team super "
2820 -"engaged"
5097 +#: app/Services/TranslationStrings.php:229
5098 +msgid "An incomplete migration exists. Would you like to resume from the previous one?"
2821 5099 msgstr ""
2822 5100
2823 -#: app/Hooks/Handlers/Menu.php:410
2824 -msgid ""
2825 -"Get activity notification to Telegram Messenger and reply directly from "
2826 -"Telegram inbox"
5101 +#: app/Services/TranslationStrings.php:230
5102 +msgid "Answered same day"
2827 5103 msgstr ""
2828 5104
2829 -#: app/Services/TranslationStrings.php:416
2830 -msgid "Get Authorized"
5105 +#: app/Services/TranslationStrings.php:231
5106 +msgid "App ID"
2831 5107 msgstr ""
2832 5108
2833 -#: app/Services/TranslationStrings.php:1038
2834 -msgid "Get Overall reports of all the support agents and their performance"
5109 +#: app/Services/TranslationStrings.php:232
5110 +msgid "App Secret"
2835 5111 msgstr ""
2836 5112
2837 -#: app/Services/TranslationStrings.php:417
2838 -msgid "Get Piping Email Details"
5113 +#: app/Services/TranslationStrings.php:233
5114 +msgid "Application password"
2839 5115 msgstr ""
2840 5116
2841 -#: app/Services/TranslationStrings.php:418
2842 -msgid "Global Email Settings"
5117 +#: app/Services/TranslationStrings.php:234
5118 +#: app/Services/TranslationStrings.php:1592
5119 +msgid "Apply"
2843 5120 msgstr ""
2844 5121
2845 -#: app/Services/TranslationStrings.php:419 app/Services/Helper.php:1056
2846 -#: app/Hooks/Handlers/Menu.php:233
2847 -msgid "Global Settings"
5122 +#: app/Services/TranslationStrings.php:235
5123 +msgid "Apply / Remove Lists on FluentCRM Profile"
2848 5124 msgstr ""
2849 5125
2850 -#: app/Services/TranslationStrings.php:420
2851 -msgid "Go Back"
5126 +#: app/Services/TranslationStrings.php:236
5127 +msgid "Apply / Remove Tags on FluentCRM Profile"
2852 5128 msgstr ""
2853 5129
2854 -#: app/Services/TranslationStrings.php:421
2855 -msgid "Go back to"
5130 +#: app/Services/TranslationStrings.php:237
5131 +msgid "Apply Cc"
2856 5132 msgstr ""
2857 5133
2858 -#: app/Services/TranslationStrings.php:422
2859 -msgid "Go to Dashboard"
5134 +#: app/Services/TranslationStrings.php:238
5135 +msgid "Apply Filter"
2860 5136 msgstr ""
2861 5137
2862 -#: app/Hooks/Handlers/CustomerPortalHandler.php:49
2863 -msgid "Go to Support Admin Page"
5138 +#. translators: %s is the name of the bulk action being applied
5139 +#: app/Services/TranslationStrings.php:240
5140 +#, php-format
5141 +msgid "Applying: %s"
2864 5142 msgstr ""
2865 5143
2866 -#: app/Services/TranslationStrings.php:423
2867 -msgid "Good"
5144 +#: app/Services/TranslationStrings.php:241
5145 +msgid "Approve"
2868 5146 msgstr ""
2869 5147
2870 -#: app/Services/TranslationStrings.php:424
2871 -msgid "Good Job"
5148 +#: app/Services/TranslationStrings.php:242
5149 +msgid "Are You Sure? You can not undo this action."
2872 5150 msgstr ""
2873 5151
2874 -#: app/Services/TranslationStrings.php:425 app/Services/Helper.php:1013
2875 -msgid "Google Drive"
5152 +#: app/Services/TranslationStrings.php:243
5153 +msgid "Are you sure to delete this Ticket?"
2876 5154 msgstr ""
2877 5155
2878 -#: app/Services/Helper.php:1034
2879 -msgid "Google reCAPTCHA"
5156 +#: app/Services/TranslationStrings.php:244
5157 +msgid "Are you sure to delete this customer? It will delete all associated data with this customer"
2880 5158 msgstr ""
2881 5159
2882 -#: app/Services/TranslationStrings.php:426
2883 -msgid "Great!"
5160 +#: app/Services/TranslationStrings.php:245
5161 +msgid "Are you sure to delete this?"
2884 5162 msgstr ""
2885 5163
2886 -#: app/Services/TranslationStrings.php:427
2887 -msgid "Greater Than"
5164 +#: app/Services/TranslationStrings.php:246
5165 +msgid "Are you sure to delete this? All associate data will be deleted"
2888 5166 msgstr ""
2889 5167
2890 -#: app/Services/TranslationStrings.php:428
2891 -msgid "Greeting Message"
5168 +#. translators: %s is the number of customers selected for deletion
5169 +#: app/Services/TranslationStrings.php:248
5170 +#, php-format
5171 +msgid "Are you sure you want to delete %s customer? All data associated with this customer will be deleted."
2892 5172 msgstr ""
2893 5173
2894 -#: app/Services/TranslationStrings.php:429
2895 -msgid "Group"
5174 +#. translators: %s is the number of customers selected for deletion
5175 +#: app/Services/TranslationStrings.php:250
5176 +#, php-format
5177 +msgid "Are you sure you want to delete %s customers? All data associated with these customers will be deleted."
2896 5178 msgstr ""
2897 5179
2898 -#: app/Services/TranslationStrings.php:430
2899 -msgid "Group Description"
5180 +#. translators: %s is the number of workflows selected for deletion
5181 +#: app/Services/TranslationStrings.php:252
5182 +#, php-format
5183 +msgid "Are you sure you want to delete %s workflow? All associated data will be deleted."
2900 5184 msgstr ""
2901 5185
2902 -#: app/Services/TranslationStrings.php:431
2903 -msgid "Group Title"
5186 +#. translators: %s is the number of workflows selected for deletion
5187 +#: app/Services/TranslationStrings.php:254
5188 +#, php-format
5189 +msgid "Are you sure you want to delete %s workflows? All associated data will be deleted."
2904 5190 msgstr ""
2905 5191
2906 -#: app/Services/TranslationStrings.php:432
2907 -msgid "Groups"
5192 +#: app/Services/TranslationStrings.php:255
5193 +msgid "Are you sure you want to discard this draft response?"
2908 5194 msgstr ""
2909 5195
2910 -#: app/Services/TranslationStrings.php:1039
2911 -msgid "has been deprecated. Switched to"
5196 +#: app/Services/TranslationStrings.php:256
5197 +msgid "Are you sure you want to merge these tickets?"
2912 5198 msgstr ""
2913 5199
2914 -#: app/Services/TranslationStrings.php:435
2915 -msgid "Have a new license Key?"
5200 +#: app/Services/TranslationStrings.php:257
5201 +msgid "Are you sure you want to regenerate the webhook URL? You will need to update every service that uses the current URL."
2916 5202 msgstr ""
2917 5203
2918 -#. %s is the user's first name
2919 -#. %s is the user's display name
2920 -#: app/Hooks/Handlers/EmailVerificationHandler.php:49
2921 -#: app/Hooks/Handlers/TwoFaHandler.php:159
5204 +#: app/Services/TranslationStrings.php:258
5205 +#: app/Services/TranslationStrings.php:1593
5206 +msgid "Ascending"
5207 +msgstr ""
5208 +
5209 +#: app/Services/TranslationStrings.php:259
5210 +msgid "Ask AI"
5211 +msgstr ""
5212 +
5213 +#: app/Services/TranslationStrings.php:260
5214 +msgid "Ask FluentBot"
5215 +msgstr ""
5216 +
5217 +#: app/Services/TranslationStrings.php:261
5218 +msgid "Assign"
5219 +msgstr ""
5220 +
5221 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5222 +#: app/Services/TranslationStrings.php:263
2922 5223 #, php-format
2923 -msgid "Hello %s,"
5224 +msgid "Assign %1$s to %2$s"
2924 5225 msgstr ""
2925 5226
2926 -#: app/Services/TranslationStrings.php:436
2927 -msgid "Help us to make FluentSupport better"
5227 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5228 +#: app/Services/TranslationStrings.php:265
5229 +#, php-format
5230 +msgid "Assign %1$s via %2$s"
2928 5231 msgstr ""
2929 5232
2930 -#: app/Services/TranslationStrings.php:437
2931 -msgid "Helpful"
5233 +#: app/Services/TranslationStrings.php:266
5234 +msgid "Assign Agent"
2932 5235 msgstr ""
2933 5236
2934 -#: app/Services/TranslationStrings.php:438
2935 -msgid "Here Are A Few Tickets You May Want To Take A Look At"
5237 +#: app/Services/TranslationStrings.php:267
5238 +msgid "Assign to"
2936 5239 msgstr ""
2937 5240
2938 -#. %s is the user's first name
2939 -#: app/Http/Controllers/AuthController.php:538
5241 +#: app/Services/TranslationStrings.php:268
5242 +msgid "Assign to agent group"
5243 +msgstr ""
5244 +
5245 +#: app/Services/TranslationStrings.php:269
5246 +msgid "Assigned Agent"
5247 +msgstr ""
5248 +
5249 +#: app/Services/TranslationStrings.php:270
5250 +msgid "Assigned Agent First Name"
5251 +msgstr ""
5252 +
5253 +#: app/Services/TranslationStrings.php:271
5254 +msgid "Assigned Agent Full Name"
5255 +msgstr ""
5256 +
5257 +#. translators: %s is the assigned agent's name
5258 +#: app/Services/TranslationStrings.php:273
2940 5259 #, php-format
2941 -msgid "Hi %s,"
5260 +msgid "Assigned Agent: %s"
2942 5261 msgstr ""
2943 5262
2944 -#: app/Services/TranslationStrings.php:439
2945 -msgid "Hide Badge in Tickets"
5263 +#: app/Services/TranslationStrings.php:274
5264 +msgid "Assigned Permissions"
2946 5265 msgstr ""
2947 5266
2948 -#: app/Services/TranslationStrings.php:440
2949 -msgid "Hide Bulk Action"
5267 +#: app/Services/TranslationStrings.php:275
5268 +msgid "AssignedAgent Last Name"
2950 5269 msgstr ""
2951 5270
2952 -#: app/Services/TranslationStrings.php:433
2953 -msgid "HOURLY RESPONSE DISTRIBUTION"
5271 +#: app/Services/TranslationStrings.php:276
5272 +msgid "Assigner First Name"
2954 5273 msgstr ""
2955 5274
2956 -#: app/Services/TranslationStrings.php:434
2957 -msgid "HOURLY TICKET DISTRIBUTION"
5275 +#: app/Services/TranslationStrings.php:277
5276 +msgid "Assigner Full Name"
2958 5277 msgstr ""
2959 5278
2960 -#: app/Services/TranslationStrings.php:441
2961 -msgid "Hours"
5279 +#: app/Services/TranslationStrings.php:278
5280 +msgid "Assigner Last Name"
2962 5281 msgstr ""
2963 5282
2964 -#. URI of the plugin
2965 -msgid "https://fluentsupport.com"
5283 +#: app/Services/TranslationStrings.php:279
5284 +msgid "Assignment"
2966 5285 msgstr ""
2967 5286
2968 -#. Author URI of the plugin
2969 -msgid "https://wpmanageninja.com"
5287 +#: app/Services/TranslationStrings.php:280
5288 +msgid "Audit incomplete"
2970 5289 msgstr ""
2971 5290
2972 -#: app/Services/TranslationStrings.php:442
2973 -msgid "I agree with the Fluent Support email parsing"
5291 +#: app/Services/TranslationStrings.php:281
5292 +msgid "Audited"
2974 5293 msgstr ""
2975 5294
2976 -#: app/Services/TranslationStrings.php:443
2977 -msgid "I have done it"
5295 +#: app/Services/TranslationStrings.php:282
5296 +msgid "Auditing tickets…"
2978 5297 msgstr ""
2979 5298
2980 -#: app/Services/TranslationStrings.php:444
2981 -msgid "ID"
5299 +#: app/Services/TranslationStrings.php:283
5300 +msgid "Author Name"
2982 5301 msgstr ""
2983 5302
2984 -#: app/Http/Controllers/AuthController.php:543
2985 -msgid ""
2986 -"If you did not request to reset your password, please ignore this email."
5303 +#. translators: %s is the label of the Authorization Code field
5304 +#: app/Services/TranslationStrings.php:285
5305 +msgid "Authorization Code"
2987 5306 msgstr ""
2988 5307
2989 -#: app/Services/EmailNotification/Settings.php:272
2990 -msgid ""
2991 -"If you enable this feature, all attachments associated with a ticket will be "
2992 -"deleted when the ticket is closed."
5308 +#: app/Services/TranslationStrings.php:287
5309 +msgid "Auto Close tickets based on active days or based on tags or waiting time."
2993 5310 msgstr ""
2994 5311
2995 -#: app/Services/EmailNotification/Settings.php:300
2996 -msgid ""
2997 -"If you enable this setting, any written response will be saved as a draft if "
2998 -"an agent accidentally closes a ticket."
5312 +#: app/Services/TranslationStrings.php:288
5313 +msgid "Automate your tickets by applying manual or automated tasks"
2999 5314 msgstr ""
3000 5315
3001 -#: app/Services/EmailNotification/Settings.php:390
3002 -msgid ""
3003 -"If you enable this setting, the agent can specify the amount of time needed "
3004 -"to complete a ticket."
5316 +#: app/Services/TranslationStrings.php:289
5317 +msgid "Automatic"
3005 5318 msgstr ""
3006 5319
3007 -#: app/Services/EmailNotification/Settings.php:314
3008 -msgid ""
3009 -"If you enable this setting, users will be required to submit a second form "
3010 -"of authentication, such as a code sent to their email, to login."
5320 +#: app/Services/TranslationStrings.php:290
5321 +msgid "When the subject line contains \"Bug Report\", Fluent Support automatically adds a tag, sends an email to the customer and assigns a support agent."
3011 5322 msgstr ""
3012 5323
3013 -#: app/Services/EmailNotification/Settings.php:381
3014 -msgid ""
3015 -"If you enable this setting, users will have the option to provide feedback "
3016 -"on an agent's response."
5324 +#: app/Services/TranslationStrings.php:291
5325 +msgid "Automatic workflows are always on and run on the ticket events you select. Based on what happens to your tickets and conversations, they run the defined actions automatically."
3017 5326 msgstr ""
3018 5327
3019 -#: app/Services/EmailNotification/Settings.php:246
3020 -msgid ""
3021 -"If you enable this then only logged in user can reply the tickets. Otherwise,"
3022 -" url will be signed and intended user can reply without logging in"
5328 +#: app/Services/TranslationStrings.php:292
5329 +msgid "Automatically delete AI activity logs after days"
3023 5330 msgstr ""
3024 5331
3025 -#: app/Services/EmailNotification/Settings.php:370
3026 -msgid ""
3027 -"If you enable this, agents can create booking links and view meeting details "
3028 -"inside tickets."
5332 +#: app/Services/TranslationStrings.php:293
5333 +msgid "Automatically delete activity logs after days"
3029 5334 msgstr ""
3030 5335
3031 -#: app/Services/EmailNotification/Settings.php:322
3032 -msgid ""
3033 -"If you enable this, agents can use keyboard shortcuts for faster actions."
5336 +#: app/Services/TranslationStrings.php:294
5337 +msgid "Automation"
3034 5338 msgstr ""
3035 5339
3036 -#: app/Services/EmailNotification/Settings.php:280
3037 -msgid ""
3038 -"If you enable this, logged in user can see the ticket summary from top nav "
3039 -"bar."
5340 +#: app/Services/TranslationStrings.php:295
5341 +msgid "Available Shortcodes"
3040 5342 msgstr ""
3041 5343
3042 -#: app/Models/Traits/CustomerTrait.php:102
3043 -msgid ""
3044 -"If you select the <b>Blocked</b> status, this customer will not be able to "
3045 -"submit a ticket or any response."
5344 +#: app/Services/TranslationStrings.php:296
5345 +msgid "Available times"
3046 5346 msgstr ""
3047 5347
3048 -#: app/Services/TranslationStrings.php:1161
3049 -msgid "If you still have related issues. Please reopen this ticket and reply"
5348 +#: app/Services/TranslationStrings.php:297
5349 +msgid "Average Response"
3050 5350 msgstr ""
3051 5351
3052 -#: app/Services/TranslationStrings.php:445
3053 -msgid ""
3054 -"If you want to connect with your own email parser please use this following "
3055 -"URL to send payload data"
5352 +#. translators: %s is the average time tickets have been waiting, e.g. 3 hours
5353 +#: app/Services/TranslationStrings.php:300
5354 +#, php-format
5355 +msgid "Average Waiting: %s"
3056 5356 msgstr ""
3057 5357
3058 -#: app/Services/TranslationStrings.php:446
3059 -msgid "If you want to migrate tickets from other ticketing system like"
5358 +#: app/Services/TranslationStrings.php:301
5359 +msgid "Avg. Customer Wait"
3060 5360 msgstr ""
3061 5361
3062 -#: app/Services/TranslationStrings.php:447
3063 -msgid "Image successfully uploaded."
5362 +#: app/Services/TranslationStrings.php:302
5363 +msgid "Avg. Response"
3064 5364 msgstr ""
3065 5365
3066 -#: app/Services/TranslationStrings.php:449
3067 -msgid "Import from other Support Tickets Plugins"
5366 +#: app/Services/TranslationStrings.php:303
5367 +msgid "Avg. Sentiment Score"
3068 5368 msgstr ""
3069 5369
3070 -#: app/Services/TranslationStrings.php:448
3071 -msgid "Import Tickets"
5370 +#: app/Services/TranslationStrings.php:304
5371 +msgid "Avg. Waiting Time"
3072 5372 msgstr ""
3073 5373
3074 -#: app/Services/TranslationStrings.php:450
3075 -msgid "Importing..."
5374 +#: app/Services/TranslationStrings.php:305
5375 +msgid "Back"
3076 5376 msgstr ""
3077 5377
3078 -#: app/Services/TranslationStrings.php:1040
3079 -msgid "in one click."
5378 +#: app/Services/TranslationStrings.php:306
5379 +msgid "Batch limited"
3080 5380 msgstr ""
3081 5381
3082 -#: app/Services/TranslationStrings.php:1041
3083 -msgid ""
3084 -"in your HelpScout Redirection URL. This is required as you have to authorize "
3085 -"your app before start importing."
5382 +#: app/Services/TranslationStrings.php:307
5383 +msgid "Best for"
3086 5384 msgstr ""
3087 5385
3088 -#: app/Services/TranslationStrings.php:451
3089 -msgid "Inbox"
5386 +#: app/Services/TranslationStrings.php:309
5387 +msgid "Bookmarks"
3090 5388 msgstr ""
3091 5389
3092 -#: app/Services/TranslationStrings.php:452
3093 -msgid "Inbox Color"
5390 +#: app/Services/TranslationStrings.php:310
5391 +msgid "Bot Configuration"
3094 5392 msgstr ""
3095 5393
3096 -#: app/Services/TranslationStrings.php:453
3097 -msgid "Inbox Name"
5394 +#: app/Services/TranslationStrings.php:311
5395 +msgid "Bot ID"
3098 5396 msgstr ""
3099 5397
3100 -#: app/Services/TranslationStrings.php:454
3101 -msgid "Inbox Settings"
5398 +#: app/Services/TranslationStrings.php:312
5399 +msgid "Bot ID is required"
3102 5400 msgstr ""
3103 5401
3104 -#: app/Services/TranslationStrings.php:1034
3105 -msgid "Include Agents in Summary"
5402 +#: app/Services/TranslationStrings.php:313
5403 +msgid "Browse File"
3106 5404 msgstr ""
3107 5405
3108 -#: app/Services/TranslationStrings.php:455
3109 -msgid "Include archived tickets"
5406 +#: app/Services/TranslationStrings.php:314
5407 +msgid "Build a better Fluent Support"
3110 5408 msgstr ""
3111 5409
3112 -#: app/Services/TranslationStrings.php:456
3113 -msgid "Includes In"
5410 +#: app/Services/TranslationStrings.php:315
5411 +msgid "Bulk Action"
3114 5412 msgstr ""
3115 5413
3116 -#: app/Services/TranslationStrings.php:457 app/Services/Helper.php:1091
3117 -msgid "Incoming Webhook"
5414 +#: app/Services/TranslationStrings.php:316
5415 +msgid "Bulk actions"
3118 5416 msgstr ""
3119 5417
3120 -#: app/Services/TranslationStrings.php:458
3121 -msgid "Incoming Webhook URL"
5418 +#: app/Services/TranslationStrings.php:317
5419 +msgid "Business Box Reports"
3122 5420 msgstr ""
3123 5421
3124 -#: app/Services/TranslationStrings.php:459
3125 -msgid "Initiated by agent"
5422 +#: app/Services/TranslationStrings.php:318
5423 +msgid "Business Box Statistics"
3126 5424 msgstr ""
3127 5425
3128 -#: app/Services/TranslationStrings.php:460
3129 -msgid "Insert"
5426 +#: app/Services/TranslationStrings.php:319
5427 +msgid "Business Box Summary"
3130 5428 msgstr ""
3131 5429
3132 -#: app/Services/TranslationStrings.php:461
3133 -msgid "Insert Booking Link"
5430 +#: app/Services/TranslationStrings.php:320
5431 +msgid "Business Boxes"
3134 5432 msgstr ""
3135 5433
3136 -#: app/Services/TranslationStrings.php:462
3137 -msgid "Insert Content"
5434 +#: app/Services/TranslationStrings.php:321
5435 +msgid "Business Email"
3138 5436 msgstr ""
3139 5437
3140 -#: app/Services/TranslationStrings.php:463
3141 -msgid "Insert to editor"
5438 +#: app/Services/TranslationStrings.php:322
5439 +msgid "Business Inbox"
3142 5440 msgstr ""
3143 5441
3144 -#: app/Services/TranslationStrings.php:464
3145 -msgid "Insert with Times"
5442 +#: app/Services/TranslationStrings.php:323
5443 +msgid "Business Inbox Access Restriction"
3146 5444 msgstr ""
3147 5445
3148 -#: app/Services/TranslationStrings.php:1043
3149 -msgid "Install & Activate FluentCRM (it's free)"
5446 +#: app/Services/TranslationStrings.php:325
5447 +msgid "Business Name"
3150 5448 msgstr ""
3151 5449
3152 -#: app/Services/TranslationStrings.php:465
3153 -msgid "Install Fluent Forms Plugin for custom Ticket Forms."
5450 +#: app/Services/TranslationStrings.php:326
5451 +msgid "Business name"
3154 5452 msgstr ""
3155 5453
3156 -#: app/Http/Controllers/SettingsController.php:285
3157 -msgid "Installation has been completed"
5454 +#: app/Services/TranslationStrings.php:327
5455 +msgid "By Agents"
3158 5456 msgstr ""
3159 5457
3160 -#: app/Services/TranslationStrings.php:1044
3161 -msgid ""
3162 -"Integrate your support customers with FluentCRM to segment, automate your "
3163 -"email marketing."
5458 +#: app/Services/TranslationStrings.php:328
5459 +msgid "By Customers"
3164 5460 msgstr ""
3165 5461
3166 -#: app/Services/Tickets/CustomFieldsService.php:19
3167 -msgid "Integration Issues"
5462 +#: app/Services/TranslationStrings.php:329
5463 +msgid "By Tickets"
3168 5464 msgstr ""
3169 5465
3170 -#: app/Services/TranslationStrings.php:466
3171 -msgid "Integration Settings"
5466 +#: app/Services/TranslationStrings.php:330
5467 +msgid "CRM"
3172 5468 msgstr ""
3173 5469
3174 -#: app/Services/TranslationStrings.php:467 app/Services/Helper.php:1121
3175 -msgid "Integration Statuses"
5470 +#: app/Services/TranslationStrings.php:331
5471 +msgid "Call a Meeting"
3176 5472 msgstr ""
3177 5473
3178 -#: app/Services/TranslationStrings.php:468 app/Services/Helper.php:748
3179 -#: app/Modules/StatModule.php:85
3180 -msgid "Interactions"
5474 +#: app/Services/TranslationStrings.php:332
5475 +msgid "Cancel"
3181 5476 msgstr ""
3182 5477
3183 -#: app/Services/TranslationStrings.php:469
3184 -msgid "Internal Note"
5478 +#: app/Services/TranslationStrings.php:333
5479 +msgid "Cancel Notes"
3185 5480 msgstr ""
3186 5481
3187 -#: app/Services/TranslationStrings.php:470
3188 -msgid "Internal Notifications"
5482 +#: app/Services/TranslationStrings.php:334
5483 +msgid "Cancel Reply"
3189 5484 msgstr ""
3190 5485
3191 -#: app/Services/TranslationStrings.php:471
3192 -msgid "Internal Ticket ID"
5486 +#: app/Services/TranslationStrings.php:335
5487 +msgid "Cc"
3193 5488 msgstr ""
3194 5489
3195 -#: app/Http/Controllers/SettingsController.php:383
3196 -msgid "Invalid API key. Please provide a valid ChatGPT API key."
5490 +#: app/Services/TranslationStrings.php:336
5491 +msgid "Change Customer"
3197 5492 msgstr ""
3198 5493
3199 -#: app/Http/Controllers/FluentBotController.php:319
3200 -msgid "Invalid chat_id format"
5494 +#: app/Services/TranslationStrings.php:337
5495 +msgid "Check all"
3201 5496 msgstr ""
3202 5497
3203 -#: app/Http/Controllers/TicketController.php:1582
3204 -msgid "Invalid customer selected."
5498 +#: app/Services/TranslationStrings.php:338
5499 +msgid "Choose Mailbox"
3205 5500 msgstr ""
3206 5501
3207 -#: app/Http/Controllers/FluentBotController.php:508
3208 -msgid "Invalid feedback_id"
5502 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5503 +#: app/Services/TranslationStrings.php:340
5504 +msgid "Choose a group"
3209 5505 msgstr ""
3210 5506
3211 -#: app/Http/Controllers/WidgetsController.php:19
3212 -msgid "Invalid filter name"
5507 +#: app/Services/TranslationStrings.php:341
5508 +msgid "Choose a meeting type, review available times, then insert selected booking links into your reply."
3213 5509 msgstr ""
3214 5510
3215 -#: app/Http/Controllers/TicketController.php:1720
3216 -msgid "Invalid filter type."
5511 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
5512 +#: app/Services/TranslationStrings.php:343
5513 +msgid "Choose a priority"
3217 5514 msgstr ""
3218 5515
3219 -#: app/Http/Controllers/CustomerPortalController.php:163
3220 -msgid "Invalid form data submitted"
5516 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
5517 +#: app/Services/TranslationStrings.php:345
5518 +msgid "Choose a product"
3221 5519 msgstr ""
3222 5520
3223 -#: app/Services/TranslationStrings.php:472
3224 -msgid "Invalid ID"
5521 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
5522 +#: app/Services/TranslationStrings.php:347
5523 +msgid "Choose a workflow"
3225 5524 msgstr ""
3226 5525
3227 -#: app/Services/TranslationStrings.php:473
3228 -msgid "Invalid image"
5526 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5527 +#: app/Services/TranslationStrings.php:349
5528 +msgid "Choose an agent"
3229 5529 msgstr ""
3230 5530
3231 -#: app/Http/Controllers/UploaderController.php:216
3232 -msgid "Invalid image file type."
5531 +#: app/Services/TranslationStrings.php:350
5532 +msgid "Choose tags"
3233 5533 msgstr ""
3234 5534
3235 -#: app/Http/Controllers/FluentBotController.php:478
3236 -msgid "Invalid message_id"
5535 +#: app/Services/TranslationStrings.php:351
5536 +msgid "Choose the AI model for text generation."
3237 5537 msgstr ""
3238 5538
3239 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:30
3240 -msgid "Invalid or empty response from API"
5539 +#: app/Services/TranslationStrings.php:352
5540 +msgid "Clear"
3241 5541 msgstr ""
3242 5542
3243 -#: app/Http/Controllers/FluentBotController.php:482
3244 -msgid "Invalid reaction"
5543 +#: app/Services/TranslationStrings.php:353
5544 +msgid "Clear All Attachments"
3245 5545 msgstr ""
3246 5546
3247 -#: app/Http/Controllers/SettingsController.php:308
3248 -msgid "Invalid reCAPTCHA data."
5547 +#: app/Services/TranslationStrings.php:354
5548 +msgid "Clear Settings"
3249 5549 msgstr ""
3250 5550
3251 -#: app/Http/Controllers/ChatMessageParserController.php:31
3252 -#: app/Http/Controllers/ChatMessageParserController.php:61
3253 -msgid "Invalid request signature."
5551 +#: app/Services/TranslationStrings.php:355
5552 +msgid "Clear rewording run to run. Starts paraphrasing your sources instead of quoting them."
3254 5553 msgstr ""
3255 5554
3256 -#: app/Services/MailerInbox/MailBoxService.php:240
3257 -msgid "Invalid request submitted. Please select a ticket first"
5555 +#: app/Services/TranslationStrings.php:356
5556 +msgid "Clear selected agents"
3258 5557 msgstr ""
3259 5558
3260 -#: app/Hooks/Handlers/ExternalPages.php:218
3261 -msgid "Invalid Support Portal URL"
5559 +#: app/Services/TranslationStrings.php:357
5560 +msgid "Clear selection"
3262 5561 msgstr ""
3263 5562
3264 -#: app/Http/Controllers/WidgetsController.php:38
3265 -msgid "Invalid ticket ID"
5563 +#: app/Services/TranslationStrings.php:358
5564 +msgid "Clear selection (Esc)"
3266 5565 msgstr ""
3267 5566
3268 -#: app/Http/Controllers/AuthController.php:462
3269 -msgid "Invalid username or email"
5567 +#: app/Services/TranslationStrings.php:359
5568 +msgid "Click here"
3270 5569 msgstr ""
3271 5570
3272 -#: app/Services/Tickets/CustomFieldsService.php:25
3273 -#: app/Services/Tickets/CustomFieldsService.php:28
3274 -msgid "Invoice Number"
5571 +#. translators: %s is the label of the Get Authorized button
5572 +#: app/Services/TranslationStrings.php:361
5573 +#, php-format
5574 +msgid "Click the \"%s\" button to get the authorization code."
3275 5575 msgstr ""
3276 5576
3277 -#: app/Hooks/Handlers/PrivacyHandler.php:224
3278 -msgid "IP Address"
5577 +#: app/Services/TranslationStrings.php:362
5578 +msgid "Click to Edit Subject"
3279 5579 msgstr ""
3280 5580
3281 -#: app/Services/TranslationStrings.php:1030
3282 -msgid ""
3283 -"is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage "
3284 -"your leads and customers, email campaigns, automated email sequencing, "
3285 -"learner and affiliate management, and monitor user activities and many more "
3286 -"in one place; without ever having to leave your WordPress dashboard!"
5581 +#: app/Services/TranslationStrings.php:363
5582 +msgid "Client Priority"
3287 5583 msgstr ""
3288 5584
3289 -#: app/Services/TranslationStrings.php:474
3290 -msgid "Is after"
5585 +#. translators: %s is the priority the customer set on the ticket
5586 +#: app/Services/TranslationStrings.php:365
5587 +#, php-format
5588 +msgid "Client Priority: %s"
3291 5589 msgstr ""
3292 5590
3293 -#: app/Services/TranslationStrings.php:475
3294 -msgid "Is before"
5591 +#: app/Services/TranslationStrings.php:366
5592 +msgid "Close"
3295 5593 msgstr ""
3296 5594
3297 -#: app/Services/TranslationStrings.php:476
3298 -msgid "Is between"
5595 +#. translators: %s is the tickets such as "3 tickets"
5596 +#: app/Services/TranslationStrings.php:368
5597 +#, php-format
5598 +msgid "Close %s"
3299 5599 msgstr ""
3300 5600
3301 -#: app/Models/Traits/CustomerTrait.php:73
3302 -#: app/Models/Traits/CustomerTrait.php:75
3303 -msgid "Job Title"
5601 +#: app/Services/TranslationStrings.php:370
5602 +msgid "Close Ticket Silently"
3304 5603 msgstr ""
3305 5604
3306 -#: app/Services/TranslationStrings.php:477
3307 -msgid "Join Meeting"
5605 +#: app/Services/TranslationStrings.php:371
5606 +msgid "Close panel"
3308 5607 msgstr ""
3309 5608
3310 -#: app/Services/Helper.php:224
3311 -msgid "JSON"
5609 +#: app/Services/TranslationStrings.php:372
5610 +msgid "Close this ticket?"
3312 5611 msgstr ""
3313 5612
3314 -#: app/Services/TranslationStrings.php:478
3315 -msgid "Keep Messages"
5613 +#: app/Services/TranslationStrings.php:374
5614 +msgid "Closed Ticket"
3316 5615 msgstr ""
3317 5616
3318 -#: app/Services/EmailNotification/Settings.php:495
3319 -msgid "Keyboard Shortcuts"
5617 +#: app/Services/TranslationStrings.php:375
5618 +msgid "Closed by Agent"
3320 5619 msgstr ""
3321 5620
3322 -#: app/Services/TranslationStrings.php:479
3323 -msgid "Label"
5621 +#: app/Services/TranslationStrings.php:376
5622 +msgid "Closed by Customer"
3324 5623 msgstr ""
3325 5624
3326 -#: app/Services/TranslationStrings.php:480
3327 -msgid "Last 30 days"
5625 +#: app/Services/TranslationStrings.php:377
5626 +msgid "Collapse Sidebar"
3328 5627 msgstr ""
3329 5628
3330 -#: app/Services/TranslationStrings.php:481
3331 -msgid "Last 7 days"
5629 +#: app/Services/TranslationStrings.php:378
5630 +msgid "Compact"
3332 5631 msgstr ""
3333 5632
3334 -#: app/Services/TranslationStrings.php:482
3335 -msgid "Last 90 days"
5633 +#: app/Services/TranslationStrings.php:379
5634 +msgid "Completed successfully"
3336 5635 msgstr ""
3337 5636
3338 -#: app/Services/TranslationStrings.php:483
3339 -msgid "Last Activity"
5637 +#: app/Services/TranslationStrings.php:380
5638 +msgid "Condition Match Type"
3340 5639 msgstr ""
3341 5640
3342 -#: app/Services/TranslationStrings.php:484
3343 -msgid "Last Agent Response"
5641 +#: app/Services/TranslationStrings.php:381
5642 +msgid "Condition Value"
3344 5643 msgstr ""
3345 5644
3346 -#: app/Services/TranslationStrings.php:485
3347 -msgid "Last Customer Response"
5645 +#: app/Services/TranslationStrings.php:382
5646 +msgid "Conditional Field"
3348 5647 msgstr ""
3349 5648
3350 -#: app/Hooks/Handlers/PrivacyHandler.php:228
3351 -msgid "Last IP Address"
5649 +#: app/Services/TranslationStrings.php:383
5650 +msgid "Conditions"
3352 5651 msgstr ""
3353 5652
3354 -#: app/Services/TranslationStrings.php:488
3355 -msgid "Last migration:"
5653 +#: app/Services/TranslationStrings.php:384
5654 +msgid "Configure FreshDesk Import"
3356 5655 msgstr ""
3357 5656
3358 -#: app/Services/TranslationStrings.php:486
3359 -#: app/Models/Traits/CustomerTrait.php:58
3360 -#: app/Models/Traits/CustomerTrait.php:60
3361 -#: app/Hooks/Handlers/AuthHandler.php:350
3362 -#: app/Hooks/Handlers/PrivacyHandler.php:212
3363 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
3364 -msgid "Last Name"
5657 +#: app/Services/TranslationStrings.php:385
5658 +msgid "Configure Help Scout Import"
3365 5659 msgstr ""
3366 5660
3367 -#: app/Services/TranslationStrings.php:489
3368 -#: app/Hooks/Handlers/AuthHandler.php:352
3369 -msgid "Last name"
5661 +#: app/Services/TranslationStrings.php:386
5662 +msgid "Configure Zendesk Import"
3370 5663 msgstr ""
3371 5664
3372 -#: app/Services/TranslationStrings.php:487
3373 -msgid "Last Purchased"
5665 +#: app/Services/TranslationStrings.php:387
5666 +msgid "Configure a bot in FluentBot settings to start chatting"
3374 5667 msgstr ""
3375 5668
3376 -#: app/Services/TranslationStrings.php:490
3377 -msgid "Layout Type"
5669 +#: app/Services/TranslationStrings.php:388
5670 +msgid "Configure email notifications and responses"
3378 5671 msgstr ""
3379 5672
3380 -#: app/Services/Helper.php:999
3381 -msgid "LearnDash"
5673 +#: app/Services/TranslationStrings.php:389
5674 +msgid "Configure specialized bots trained for specific products"
3382 5675 msgstr ""
3383 5676
3384 -#: app/Services/Helper.php:1006
3385 -msgid "LearnPress"
5677 +#: app/Services/TranslationStrings.php:390
5678 +msgid "Configure these settings to get the most out of FluentSupport"
3386 5679 msgstr ""
3387 5680
3388 -#: app/Services/TranslationStrings.php:491
3389 -msgid "Less"
5681 +#: app/Services/TranslationStrings.php:391
5682 +msgid "Confirm"
3390 5683 msgstr ""
3391 5684
3392 -#: app/Services/TranslationStrings.php:492
3393 -msgid "Less than"
5685 +#: app/Services/TranslationStrings.php:392
5686 +msgid "Confirm Delete"
3394 5687 msgstr ""
3395 5688
3396 -#: app/Services/TranslationStrings.php:493
3397 -msgid "License Key"
5689 +#: app/Services/TranslationStrings.php:393
5690 +msgid "Confirm Delete This Business"
3398 5691 msgstr ""
3399 5692
3400 -#: app/Services/TranslationStrings.php:495
3401 -msgid "License key"
5693 +#: app/Services/TranslationStrings.php:394
5694 +msgid "Congrats! Your Support Portal"
3402 5695 msgstr ""
3403 5696
3404 -#: app/Services/TranslationStrings.php:494 app/Services/Helper.php:1134
3405 -msgid "License Management"
5697 +#: app/Services/TranslationStrings.php:395
5698 +msgid "Connect a client"
3406 5699 msgstr ""
3407 5700
3408 -#: app/Services/TranslationStrings.php:496
3409 -msgid "Lifetime Value"
5701 +#: app/Services/TranslationStrings.php:396
5702 +msgid "Connect with wp-config.php"
3410 5703 msgstr ""
3411 5704
3412 -#: app/Services/Helper.php:887
3413 -msgid "LifterLMS"
5705 +#: app/Services/TranslationStrings.php:397
5706 +msgid "Connect your main site"
3414 5707 msgstr ""
3415 5708
3416 -#: app/Services/TranslationStrings.php:497
3417 -msgid "Liked"
5709 +#: app/Services/TranslationStrings.php:398
5710 +msgid "Connected"
3418 5711 msgstr ""
3419 5712
3420 -#: app/Services/TranslationStrings.php:498 app/Services/Helper.php:757
3421 -msgid "Likes"
5713 +#: app/Services/TranslationStrings.php:399
5714 +msgid "Connected as"
3422 5715 msgstr ""
3423 5716
3424 -#: app/Services/TranslationStrings.php:499
3425 -msgid "Limit reached"
5717 +#: app/Services/TranslationStrings.php:400
5718 +msgid "Connection"
3426 5719 msgstr ""
3427 5720
3428 -#: app/Services/TranslationStrings.php:500
3429 -msgid "Load older messages"
5721 +#: app/Services/TranslationStrings.php:401
5722 +msgid "Connection snippet copied"
3430 5723 msgstr ""
3431 5724
3432 -#: app/Services/TranslationStrings.php:501
3433 -msgid "Loading available dates..."
5725 +#: app/Services/TranslationStrings.php:402
5726 +msgid "Connector version"
3434 5727 msgstr ""
3435 5728
3436 -#: app/Hooks/Handlers/CustomerPortalHandler.php:78
3437 -msgid "Loading Customer Portal. Please wait..."
5729 +#: app/Services/TranslationStrings.php:403
5730 +msgid "Contact Details"
3438 5731 msgstr ""
3439 5732
3440 -#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
3441 -msgid "Loading Support Portal. Please wait..."
5733 +#: app/Services/TranslationStrings.php:404
5734 +msgid "Contact Support"
3442 5735 msgstr ""
3443 5736
3444 -#: app/Services/TranslationStrings.php:502
3445 -msgid "Loading..."
5737 +#: app/Services/TranslationStrings.php:405
5738 +msgid "Contacts List"
3446 5739 msgstr ""
3447 5740
3448 -#: app/Services/TranslationStrings.php:1119
3449 -msgid "Log Out"
5741 +#: app/Services/TranslationStrings.php:406
5742 +msgid "Contacts Tag"
3450 5743 msgstr ""
3451 5744
3452 -#: app/Services/TranslationStrings.php:1045
3453 -msgid "logged"
5745 +#: app/Services/TranslationStrings.php:407
5746 +msgid "Contains"
3454 5747 msgstr ""
3455 5748
3456 -#: app/Services/TranslationStrings.php:503
3457 -msgid "Logged at:"
5749 +#: app/Services/TranslationStrings.php:408
5750 +msgid "Content"
3458 5751 msgstr ""
3459 5752
3460 -#: app/Hooks/Handlers/AuthHandler.php:161
3461 -msgid "Login"
5753 +#. translators: %s is the date and time the reply was posted
5754 +#: app/Services/TranslationStrings.php:410
5755 +#, php-format
5756 +msgid "Conversation created at %s"
3462 5757 msgstr ""
3463 5758
3464 -#: app/Hooks/Handlers/TwoFaHandler.php:197
3465 -msgid "Login Code"
5759 +#: app/Services/TranslationStrings.php:411
5760 +msgid "Conversation options"
3466 5761 msgstr ""
3467 5762
3468 -#: app/Services/TranslationStrings.php:504
3469 -msgid "Login Form"
5763 +#: app/Services/TranslationStrings.php:412
5764 +msgid "Copied to clipboard"
3470 5765 msgstr ""
3471 5766
3472 -#: app/Services/TranslationStrings.php:1023
3473 -msgid "Looks like you have caught up everything for now"
5767 +#. translators: %s is the customer portal URL that was copied
5768 +#: app/Services/TranslationStrings.php:414
5769 +#, php-format
5770 +msgid "Copied to clipboard: %s"
3474 5771 msgstr ""
3475 5772
3476 -#: app/Services/TranslationStrings.php:505
3477 -msgid "Looks like your license has been expired"
5773 +#: app/Services/TranslationStrings.php:416
5774 +msgid "Copy key"
3478 5775 msgstr ""
3479 5776
3480 -#: app/Services/EmailNotification/Settings.php:496
3481 -msgid "macOS"
5777 +#: app/Services/TranslationStrings.php:417
5778 +msgid "Copy snippet"
3482 5779 msgstr ""
3483 5780
3484 -#: app/Services/TranslationStrings.php:506
3485 -msgid "MailBox"
5781 +#. translators: %s is the label of the Authorization Code field
5782 +#: app/Services/TranslationStrings.php:419
5783 +#, php-format
5784 +msgid "Copy this code and paste it into the \"%s\" field."
3486 5785 msgstr ""
3487 5786
3488 -#: app/Services/TranslationStrings.php:507
3489 -msgid "Mailbox"
5787 +#: app/Services/TranslationStrings.php:420
5788 +msgid "Copy to Clipboard"
3490 5789 msgstr ""
3491 5790
3492 -#: app/Http/Controllers/MailBoxController.php:56
3493 -msgid "Mailbox has been created successfully"
5791 +#: app/Services/TranslationStrings.php:421
5792 +msgid "Copy to clipboard requires HTTPS"
3494 5793 msgstr ""
3495 5794
3496 -#: app/Http/Controllers/MailBoxController.php:81
3497 -msgid "Mailbox has been saved"
5795 +#: app/Services/TranslationStrings.php:422
5796 +msgid "Could not copy to clipboard"
3498 5797 msgstr ""
3499 5798
3500 -#: app/Services/MailerInbox/MailBoxService.php:208
3501 -msgid "MailBox ID must be provided"
5799 +#: app/Services/TranslationStrings.php:423
5800 +msgid "Could not find a contact?"
3502 5801 msgstr ""
3503 5802
3504 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
3505 -msgid "Make sure form field values match with Fluent Support priorities"
5803 +#: app/Services/TranslationStrings.php:424
5804 +msgid "Could not load FluentBooking meetings."
3506 5805 msgstr ""
3507 5806
3508 -#: app/Services/TranslationStrings.php:508
3509 -msgid "Manage"
5807 +#: app/Services/TranslationStrings.php:425
5808 +msgid "Could not load MCP settings. The controls below are hidden until the server state is confirmed."
3510 5809 msgstr ""
3511 5810
3512 -#: app/Modules/PermissionManager.php:463
3513 -msgid "Manage Others Tickets"
5811 +#: app/Services/TranslationStrings.php:426
5812 +msgid "Couldn't load agents."
3514 5813 msgstr ""
3515 5814
3516 -#: app/Modules/PermissionManager.php:484
3517 -msgid "Manage Overall Settings"
5815 +#: app/Services/TranslationStrings.php:427
5816 +msgid "Couldn't load snapshots."
3518 5817 msgstr ""
3519 5818
3520 -#: app/Modules/PermissionManager.php:461
3521 -msgid "Manage Own Tickets"
5819 +#: app/Services/TranslationStrings.php:428
5820 +msgid "Couldn't load this data."
3522 5821 msgstr ""
3523 5822
3524 -#: app/Modules/PermissionManager.php:478
3525 -msgid "Manage Saved Replies"
5823 +#: app/Services/TranslationStrings.php:429
5824 +msgid "Create"
3526 5825 msgstr ""
3527 5826
3528 -#: app/Modules/PermissionManager.php:462
3529 -msgid "Manage Unassigned Tickets"
5827 +#: app/Services/TranslationStrings.php:430
5828 +msgid "Create Agent Group"
3530 5829 msgstr ""
3531 5830
3532 -#: app/Modules/PermissionManager.php:476
3533 -msgid "Manage Workflows"
5831 +#: app/Services/TranslationStrings.php:431
5832 +msgid "Create Customer"
3534 5833 msgstr ""
3535 5834
3536 -#: app/Services/TranslationStrings.php:509
3537 -msgid "Manual"
5835 +#: app/Services/TranslationStrings.php:432
5836 +msgid "Create New"
3538 5837 msgstr ""
3539 5838
3540 -#: app/Services/TranslationStrings.php:510
3541 -msgid "Manual Trigger"
5839 +#: app/Services/TranslationStrings.php:433
5840 +msgid "Create New Reply"
3542 5841 msgstr ""
3543 5842
3544 -#: app/Services/TranslationStrings.php:1046
3545 -msgid "manual workflow"
5843 +#: app/Services/TranslationStrings.php:434
5844 +msgid "Create New Ticket Tag"
3546 5845 msgstr ""
3547 5846
3548 -#: app/Hooks/Handlers/InternalNotificationHandler.php:265
3549 -#, php-format
3550 -msgid "Manual workflow \"%s\" was run"
5847 +#: app/Services/TranslationStrings.php:435
5848 +msgid "Create New User in WordPress"
3551 5849 msgstr ""
3552 5850
3553 -#: app/Services/TranslationStrings.php:511
3554 -msgid "Mark all as read"
5851 +#: app/Services/TranslationStrings.php:436
5852 +msgid "Create Product"
3555 5853 msgstr ""
3556 5854
3557 -#: app/Services/TranslationStrings.php:512
3558 -msgid "Mark read"
5855 +#: app/Services/TranslationStrings.php:437
5856 +msgid "Create Task"
3559 5857 msgstr ""
3560 5858
3561 -#: app/Services/TranslationStrings.php:514
3562 -msgid "Match all conditions"
5859 +#: app/Services/TranslationStrings.php:438
5860 +#: app/Services/TranslationStrings.php:1644
5861 +#: app/Services/TranslationStrings.php:1646
5862 +msgid "Create Ticket"
3563 5863 msgstr ""
3564 5864
3565 -#: app/Services/TranslationStrings.php:515
3566 -msgid "Match any conditions"
5865 +#: app/Services/TranslationStrings.php:439
5866 +msgid "Create Workflow"
3567 5867 msgstr ""
3568 5868
3569 -#: app/Services/TranslationStrings.php:513
3570 -msgid "Match Value"
5869 +#: app/Services/TranslationStrings.php:440
5870 +msgid "Create a Ticket"
3571 5871 msgstr ""
3572 5872
3573 -#: app/Services/EmailNotification/Settings.php:258
3574 -msgid "Max File Size (in MegaByte)"
5873 +#: app/Services/TranslationStrings.php:441
5874 +msgid "Create a WordPress application password for your account, enter it below, then copy the snippet for your AI client."
3575 5875 msgstr ""
3576 5876
3577 -#: app/Services/TranslationStrings.php:1047
3578 -msgid "max wait time"
5877 +#: app/Services/TranslationStrings.php:442
5878 +msgid "Create a new one."
3579 5879 msgstr ""
3580 5880
3581 -#: app/Services/TranslationStrings.php:516 app/Services/Helper.php:753
3582 -msgid "Max Waiting"
5881 +#: app/Services/TranslationStrings.php:443
5882 +msgid "Create a page automatically with the shortcode"
3583 5883 msgstr ""
3584 5884
3585 -#: app/Services/TranslationStrings.php:517
3586 -msgid "Max-time: --"
5885 +#: app/Services/TranslationStrings.php:444
5886 +msgid "Create an application password"
3587 5887 msgstr ""
3588 5888
3589 -#: app/Services/EmailNotification/Settings.php:264
3590 -msgid "Maximum File Upload"
5889 +#: app/Services/TranslationStrings.php:445
5890 +msgid "Created"
3591 5891 msgstr ""
3592 5892
3593 -#: app/Services/Helper.php:62 app/Services/Helper.php:76
3594 -msgid "Medium"
5893 +#: app/Services/TranslationStrings.php:447
5894 +msgid "Created By"
3595 5895 msgstr ""
3596 5896
3597 -#: app/Services/TranslationStrings.php:518
3598 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:268
3599 -msgid "Meeting"
5897 +#: app/Services/TranslationStrings.php:448
5898 +msgid "Created On"
3600 5899 msgstr ""
3601 5900
3602 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:272
3603 -msgid "Meeting scheduled via FluentBooking"
5901 +#: app/Services/TranslationStrings.php:449
5902 +msgid "Creative (2)"
3604 5903 msgstr ""
3605 5904
3606 -#: app/Services/TranslationStrings.php:519
3607 -msgid "Meeting Type"
5905 +#: app/Services/TranslationStrings.php:450
5906 +msgid "Current Overall"
3608 5907 msgstr ""
3609 5908
3610 -#: app/Services/Helper.php:1027
3611 -msgid "MemberPress"
5909 +#: app/Services/TranslationStrings.php:451
5910 +msgid "Current Support Workload"
3612 5911 msgstr ""
3613 5912
3614 -#: app/Services/TranslationStrings.php:520
3615 -msgid "Members"
5913 +#: app/Services/TranslationStrings.php:452
5914 +msgid "Currently Responded"
3616 5915 msgstr ""
3617 5916
3618 -#: app/Services/Notifications/NotificationEventMap.php:54
3619 -msgid "mentioned you"
5917 +#: app/Services/TranslationStrings.php:453
5918 +msgid "Currently no migration is available for this site"
3620 5919 msgstr ""
3621 5920
3622 -#: app/Services/Notifications/NotificationCategory.php:29
3623 -msgid "Mentions"
5921 +#: app/Services/TranslationStrings.php:454
5922 +msgid "Custom"
3624 5923 msgstr ""
3625 5924
3626 -#: app/Services/TranslationStrings.php:521
3627 -msgid "Merge"
5925 +#: app/Services/TranslationStrings.php:455
5926 +msgid "Custom Field Admin Label"
3628 5927 msgstr ""
3629 5928
3630 -#: app/Services/TranslationStrings.php:522
3631 -msgid "Merge Ticket"
5929 +#: app/Services/TranslationStrings.php:456
5930 +msgid "Custom Field Public Label"
3632 5931 msgstr ""
3633 5932
3634 -#: app/Services/TranslationStrings.php:523
3635 -#: app/Modules/PermissionManager.php:466
3636 -msgid "Merge Tickets"
5933 +#: app/Services/TranslationStrings.php:457
5934 +msgid "Custom Field Slug"
3637 5935 msgstr ""
3638 5936
3639 -#: app/Services/TranslationStrings.php:524
3640 -msgid "Message"
5937 +#: app/Services/TranslationStrings.php:458
5938 +msgid "Custom Ticket Fields"
3641 5939 msgstr ""
3642 5940
3643 -#: app/Services/EmailNotification/Settings.php:236
3644 -msgid "Message for non logged in users"
5941 +#: app/Services/TranslationStrings.php:459
5942 +msgid "Customer"
3645 5943 msgstr ""
3646 5944
3647 -#: app/Services/TranslationStrings.php:525
3648 -msgid "Migrate tickets from"
5945 +#: app/Services/TranslationStrings.php:460
5946 +msgid "Customer Email"
3649 5947 msgstr ""
3650 5948
3651 -#: app/Services/TranslationStrings.php:526
3652 -msgid "Migrating..."
5949 +#: app/Services/TranslationStrings.php:461
5950 +msgid "Customer Email:"
3653 5951 msgstr ""
3654 5952
3655 -#: app/Services/TranslationStrings.php:1048
3656 -msgid "min"
5953 +#: app/Services/TranslationStrings.php:462
5954 +msgid "Customer First Name"
3657 5955 msgstr ""
3658 5956
3659 -#: app/Services/EmailNotification/Settings.php:337
3660 -msgid "Minimum Ticket Number"
5957 +#: app/Services/TranslationStrings.php:463
5958 +msgid "Customer First name"
3661 5959 msgstr ""
3662 5960
3663 -#: app/Services/TranslationStrings.php:527
3664 -msgid "Minutes"
5961 +#: app/Services/TranslationStrings.php:464
5962 +msgid "Customer Full Name"
3665 5963 msgstr ""
3666 5964
3667 -#: app/Services/TranslationStrings.php:528
3668 -msgid "Missing required fields."
5965 +#: app/Services/TranslationStrings.php:465
5966 +msgid "Customer Informations"
3669 5967 msgstr ""
3670 5968
3671 -#: app/Services/TranslationStrings.php:529
3672 -msgid "Model"
5969 +#: app/Services/TranslationStrings.php:466
5970 +msgid "Customer Last Name"
3673 5971 msgstr ""
3674 5972
3675 -#: app/Services/TranslationStrings.php:530
3676 -msgid "Model Updated"
5973 +#: app/Services/TranslationStrings.php:467
5974 +msgid "Customer Last name"
3677 5975 msgstr ""
3678 5976
3679 -#: app/Services/TranslationStrings.php:531 app/Hooks/Handlers/Menu.php:222
3680 -msgid "More"
5977 +#: app/Services/TranslationStrings.php:468
5978 +msgid "Customer Management"
3681 5979 msgstr ""
3682 5980
3683 -#: app/Services/TranslationStrings.php:1049
3684 -msgid "more"
5981 +#: app/Services/TranslationStrings.php:469
5982 +msgid "Customer Priority"
3685 5983 msgstr ""
3686 5984
3687 -#: app/Services/TranslationStrings.php:532
3688 -msgid "More Action"
5985 +#: app/Services/TranslationStrings.php:470
5986 +msgid "Customer Response"
3689 5987 msgstr ""
3690 5988
3691 -#: app/Services/TranslationStrings.php:533
3692 -msgid "More Actions"
5989 +#: app/Services/TranslationStrings.php:471
5990 +msgid "Customer Sentiment"
3693 5991 msgstr ""
3694 5992
3695 -#: app/Services/TranslationStrings.php:1050
3696 -msgid "morning"
5993 +#: app/Services/TranslationStrings.php:472
5994 +msgid "Customer Support Plugin for WordPress"
3697 5995 msgstr ""
3698 5996
3699 -#: app/Services/TranslationStrings.php:534
3700 -msgid "Move"
5997 +#: app/Services/TranslationStrings.php:473
5998 +msgid "Customer data from"
3701 5999 msgstr ""
3702 6000
3703 -#: app/Services/TranslationStrings.php:536
3704 -msgid "Move agents to"
6001 +#: app/Services/TranslationStrings.php:474
6002 +msgid "Customer portal"
3705 6003 msgstr ""
3706 6004
3707 -#: app/Services/TranslationStrings.php:537
3708 -msgid "Move all tickets to new Business Box"
6005 +#: app/Services/TranslationStrings.php:475
6006 +msgid "Customer portal page on the main site"
3709 6007 msgstr ""
3710 6008
3711 -#: app/Services/TranslationStrings.php:535
3712 -msgid "Move Tickets"
6009 +#: app/Services/TranslationStrings.php:477
6010 +msgid "Customers deleted successfully"
3713 6011 msgstr ""
3714 6012
3715 -#: app/Services/TranslationStrings.php:538
3716 -msgid "My Performance"
6013 +#: app/Services/TranslationStrings.php:478
6014 +msgid "Customize the quick prompt options shown in the FluentBot chat panel"
3717 6015 msgstr ""
3718 6016
3719 -#: app/Services/TranslationStrings.php:539
3720 -msgid "My Statistics"
6017 +#: app/Services/TranslationStrings.php:479
6018 +msgid "Customize your support portal preferences"
3721 6019 msgstr ""
3722 6020
3723 -#: app/Services/TranslationStrings.php:540
3724 -msgid "Name"
6021 +#: app/Services/TranslationStrings.php:480
6022 +msgid "DRAFT RESPONSE"
3725 6023 msgstr ""
3726 6024
3727 -#: app/Services/TranslationStrings.php:541
3728 -msgid "Name:"
6025 +#: app/Services/TranslationStrings.php:481
6026 +msgid "Daily Activity"
3729 6027 msgstr ""
3730 6028
3731 -#: app/Services/TranslationStrings.php:542
3732 -msgid "Need Help?"
6029 +#: app/Services/TranslationStrings.php:482
6030 +msgid "Daily Response Distribution"
3733 6031 msgstr ""
3734 6032
3735 -#: app/Services/Helper.php:121
3736 -msgid "New"
6033 +#: app/Services/TranslationStrings.php:483
6034 +msgid "Daily Team Activity"
3737 6035 msgstr ""
3738 6036
3739 -#: app/Services/MailerInbox/MailBoxService.php:236
3740 -msgid "New Box cannot be the same as MailBox ID"
6037 +#: app/Services/TranslationStrings.php:484
6038 +msgid "Daily Ticket Creation"
3741 6039 msgstr ""
3742 6040
3743 -#: app/Services/TranslationStrings.php:543
3744 -msgid "New Option"
6041 +#: app/Services/TranslationStrings.php:485
6042 +msgid "Danger zone"
3745 6043 msgstr ""
3746 6044
3747 -#: app/Services/TranslationStrings.php:544 app/Modules/StatModule.php:69
3748 -#: app/Modules/StatModule.php:112 app/Modules/StatModule.php:160
3749 -#: app/Services/Tickets/TicketStats.php:31
3750 -#: app/Http/Controllers/ReportingController.php:441
3751 -msgid "New Tickets"
6045 +#: app/Services/TranslationStrings.php:486
6046 +msgid "Dark"
3752 6047 msgstr ""
3753 6048
3754 -#: app/Services/TranslationStrings.php:545
3755 -msgid "Next"
6049 +#: app/Services/TranslationStrings.php:487
6050 +#: app/Services/TranslationStrings.php:1602
6051 +msgid "Date"
3756 6052 msgstr ""
3757 6053
3758 -#: app/Services/TranslationStrings.php:546
3759 -msgid "Next 14 days"
6054 +#: app/Services/TranslationStrings.php:488
6055 +msgid "Days"
3760 6056 msgstr ""
3761 6057
3762 -#: app/Services/TranslationStrings.php:547
3763 -msgid "Next 3 days"
6058 +#: app/Services/TranslationStrings.php:489
6059 +msgid "Deactivate"
3764 6060 msgstr ""
3765 6061
3766 -#: app/Services/TranslationStrings.php:548
3767 -msgid "Next Meeting"
6062 +#: app/Services/TranslationStrings.php:490
6063 +msgid "Deactivate this license?"
3768 6064 msgstr ""
3769 6065
3770 -#: app/Services/TranslationStrings.php:549
3771 -msgid "Next Step"
6066 +#: app/Services/TranslationStrings.php:491
6067 +msgid "Default"
3772 6068 msgstr ""
3773 6069
3774 -#: app/Services/EmailNotification/Settings.php:340
3775 -msgid "Next Ticket Number: %d"
6070 +#: app/Services/TranslationStrings.php:492
6071 +msgid "Delete"
3776 6072 msgstr ""
3777 6073
3778 -#: app/Services/TranslationStrings.php:550
3779 -msgid "Next week"
6074 +#. translators: %s is the tickets such as "3 tickets"
6075 +#: app/Services/TranslationStrings.php:494
6076 +#, php-format
6077 +msgid "Delete %s"
3780 6078 msgstr ""
3781 6079
3782 -#: app/Services/TranslationStrings.php:551
3783 -msgid "No"
6080 +#. translators: %s is the number of selected tickets
6081 +#: app/Services/TranslationStrings.php:496
6082 +#, php-format
6083 +msgid "Delete %s ticket?"
3784 6084 msgstr ""
3785 6085
3786 -#: app/Http/Controllers/FluentBotController.php:487
3787 -#: app/Http/Controllers/FluentBotController.php:513
3788 -msgid "No active chat for this ticket"
6086 +#. translators: %s is the number of selected tickets
6087 +#: app/Services/TranslationStrings.php:498
6088 +#, php-format
6089 +msgid "Delete %s tickets?"
3789 6090 msgstr ""
3790 6091
3791 -#: app/Services/Helper.php:1277
3792 -msgid "No activity settings found"
6092 +#: app/Services/TranslationStrings.php:499
6093 +msgid "Delete Action"
3793 6094 msgstr ""
3794 6095
3795 -#: app/Services/TranslationStrings.php:560
3796 -msgid "No additional data found"
6096 +#: app/Services/TranslationStrings.php:500
6097 +msgid "Delete Agent Group"
3797 6098 msgstr ""
3798 6099
3799 -#: app/Services/TranslationStrings.php:561
3800 -msgid "No agent found, Please select or make sure you have agents to export"
6100 +#: app/Services/TranslationStrings.php:501
6101 +msgid "Delete Imported Tickets"
3801 6102 msgstr ""
3802 6103
3803 -#: app/Services/TranslationStrings.php:552
3804 -msgid "No Agent Groups Found"
6104 +#: app/Services/TranslationStrings.php:502
6105 +msgid "Delete Response"
3805 6106 msgstr ""
3806 6107
3807 -#: app/Services/TranslationStrings.php:562
3808 -msgid "No agent performance data available"
6108 +#: app/Services/TranslationStrings.php:504
6109 +msgid "Delete custom field"
3809 6110 msgstr ""
3810 6111
3811 -#: app/Http/Controllers/TicketController.php:1157
3812 -msgid "No agents found in this group"
6112 +#: app/Services/TranslationStrings.php:505
6113 +msgid "Delete row"
3813 6114 msgstr ""
3814 6115
3815 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:48
3816 -msgid "No AI response found in the API response."
6116 +#: app/Services/TranslationStrings.php:506
6117 +msgid "Delete tickets"
3817 6118 msgstr ""
3818 6119
3819 -#: app/Services/TranslationStrings.php:563
3820 -msgid "No available tags found"
6120 +#. translators: %s is the name of the bulk action being applied
6121 +#: app/Services/TranslationStrings.php:508
6122 +msgid "Deleting tickets"
3821 6123 msgstr ""
3822 6124
3823 -#: app/Services/TranslationStrings.php:564
3824 -msgid "No available times found for the selected dates."
6125 +#: app/Services/TranslationStrings.php:509
6126 +msgid "Deleting..."
3825 6127 msgstr ""
3826 6128
3827 -#: app/Services/TranslationStrings.php:565
3828 -msgid "No available times found for this range."
6129 +#: app/Services/TranslationStrings.php:510
6130 +#: app/Services/TranslationStrings.php:1603
6131 +msgid "Descending"
3829 6132 msgstr ""
3830 6133
3831 -#: app/Services/TranslationStrings.php:566
3832 -msgid "No bot for this product"
6134 +#: app/Services/TranslationStrings.php:511
6135 +msgid "Describe this log entry"
3833 6136 msgstr ""
3834 6137
3835 -#: app/Models/Traits/CustomerTrait.php:346
3836 -msgid "No customers selected for deletion"
6138 +#: app/Services/TranslationStrings.php:512
6139 +msgid "Description"
3837 6140 msgstr ""
3838 6141
3839 -#: app/Services/TranslationStrings.php:567
3840 -msgid "No customers selected for deletion."
6142 +#: app/Services/TranslationStrings.php:513
6143 +msgid "Direct paste is not enabled for this editor."
3841 6144 msgstr ""
3842 6145
3843 -#: app/Models/Traits/CustomerTrait.php:378
3844 -msgid "No customers were deleted"
6146 +#: app/Services/TranslationStrings.php:514
6147 +msgid "Disable Activity Logs"
3845 6148 msgstr ""
3846 6149
3847 -#: app/Services/TranslationStrings.php:553
3848 -msgid "No Data Found"
6150 +#: app/Services/TranslationStrings.php:515
6151 +msgid "Disabled"
3849 6152 msgstr ""
3850 6153
3851 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:241
3852 -msgid "No FluentBooking meetings found for this customer."
6154 +#: app/Services/TranslationStrings.php:516
6155 +msgid "Discard"
3853 6156 msgstr ""
3854 6157
3855 -#: app/Services/TranslationStrings.php:554
3856 -msgid "No FluentBot configured"
6158 +#: app/Services/TranslationStrings.php:517
6159 +msgid "Discard Cc"
3857 6160 msgstr ""
3858 6161
3859 -#: app/Http/Controllers/UploaderController.php:205
3860 -msgid "No image file provided."
6162 +#: app/Services/TranslationStrings.php:518
6163 +msgid "Disconnect"
3861 6164 msgstr ""
3862 6165
3863 -#: app/Services/TranslationStrings.php:568
3864 -msgid "No logging yet!"
6166 +#: app/Services/TranslationStrings.php:519
6167 +msgid "Disliked"
3865 6168 msgstr ""
3866 6169
3867 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:239
3868 -msgid "No meeting booked yet from these links."
6170 +#: app/Services/TranslationStrings.php:521
6171 +msgid "Display Settings"
3869 6172 msgstr ""
3870 6173
3871 -#: app/Services/TranslationStrings.php:569
3872 -msgid "No prior replies on this ticket yet — nothing to pick as context"
6174 +#: app/Services/TranslationStrings.php:522
6175 +msgid "Displayed time zone"
3873 6176 msgstr ""
3874 6177
3875 -#: app/Services/TranslationStrings.php:570
3876 -msgid "No product data available"
6178 +#: app/Services/TranslationStrings.php:523
6179 +msgid "Do you want to delete all imported tickets and their data?"
3877 6180 msgstr ""
3878 6181
3879 -#: app/Services/TranslationStrings.php:555
3880 -msgid "No Products Found"
6182 +#: app/Services/TranslationStrings.php:524
6183 +msgid "Don't have a license key?"
3881 6184 msgstr ""
3882 6185
3883 -#: app/Services/TranslationStrings.php:571
3884 -msgid ""
3885 -"No public FluentBooking event types found. Please enable calendar sharing or "
3886 -"publish an event type."
6186 +#: app/Services/TranslationStrings.php:525
6187 +msgid "Done"
3887 6188 msgstr ""
3888 6189
3889 -#: app/Services/TranslationStrings.php:556
3890 -msgid "No Results Found"
6190 +#: app/Services/TranslationStrings.php:526
6191 +msgid "Download the connector plugin (.zip)"
3891 6192 msgstr ""
3892 6193
3893 -#: app/Services/TranslationStrings.php:572
3894 -msgid "No saved replies found."
6194 +#: app/Services/TranslationStrings.php:527
6195 +msgid "Draft"
3895 6196 msgstr ""
3896 6197
6198 +#: app/Services/TranslationStrings.php:528
6199 +msgid "Draft Response"
6200 +msgstr ""
6201 +
6202 +#. translators: %s is the date and time the draft was created
6203 +#: app/Services/TranslationStrings.php:530
6204 +#, php-format
6205 +msgid "Draft created at %s"
6206 +msgstr ""
6207 +
6208 +#: app/Services/TranslationStrings.php:531
6209 +msgid "Draft response discarded successfully"
6210 +msgstr ""
6211 +
6212 +#. translators: %s is the date and time the draft was last updated
6213 +#: app/Services/TranslationStrings.php:533
6214 +#, php-format
6215 +msgid "Draft updated at %s"
6216 +msgstr ""
6217 +
6218 +#: app/Services/TranslationStrings.php:534
6219 +msgid "Drag and Drop Action"
6220 +msgstr ""
6221 +
6222 +#: app/Services/TranslationStrings.php:535
6223 +msgid "Duplicate"
6224 +msgstr ""
6225 +
6226 +#: app/Services/TranslationStrings.php:536
6227 +msgid "Edit"
6228 +msgstr ""
6229 +
6230 +#: app/Services/TranslationStrings.php:537
6231 +msgid "Edit Group"
6232 +msgstr ""
6233 +
6234 +#: app/Services/TranslationStrings.php:538
6235 +msgid "Edit Product"
6236 +msgstr ""
6237 +
6238 +#: app/Services/TranslationStrings.php:539
6239 +msgid "Edit Reply"
6240 +msgstr ""
6241 +
6242 +#: app/Services/TranslationStrings.php:540
6243 +msgid "Edit Response"
6244 +msgstr ""
6245 +
6246 +#: app/Services/TranslationStrings.php:541
6247 +msgid "Edit Staff"
6248 +msgstr ""
6249 +
6250 +#: app/Services/TranslationStrings.php:542
6251 +msgid "Edit Tag"
6252 +msgstr ""
6253 +
6254 +#: app/Services/TranslationStrings.php:545
6255 +msgid "Email Body"
6256 +msgstr ""
6257 +
6258 +#: app/Services/TranslationStrings.php:546
6259 +msgid "Email Footer For Customers"
6260 +msgstr ""
6261 +
6262 +#: app/Services/TranslationStrings.php:547
6263 +msgid "Email Piping"
6264 +msgstr ""
6265 +
6266 +#: app/Services/TranslationStrings.php:548
6267 +msgid "Email Settings"
6268 +msgstr ""
6269 +
6270 +#: app/Services/TranslationStrings.php:549
6271 +msgid "Email Subject"
6272 +msgstr ""
6273 +
6274 +#: app/Services/TranslationStrings.php:550
6275 +msgid "Email address for bi-monthly newsletter"
6276 +msgstr ""
6277 +
6278 +#: app/Services/TranslationStrings.php:551
6279 +msgid "Your email provider may send a confirmation email for the forwarding setup. It arrives here as a new ticket, so check your latest tickets for the confirmation code."
6280 +msgstr ""
6281 +
6282 +#: app/Services/TranslationStrings.php:552
6283 +msgid "Connect your email address to the Fluent Support email parser so that emails and email replies from your customers are synced with your tickets."
6284 +msgstr ""
6285 +
6286 +#: app/Services/TranslationStrings.php:553
6287 +msgid "Enable AI"
6288 +msgstr ""
6289 +
6290 +#: app/Services/TranslationStrings.php:554
6291 +msgid "Enable Auto Closing Inactive Tickets"
6292 +msgstr ""
6293 +
6294 +#: app/Services/TranslationStrings.php:555
6295 +msgid "Enable Conditional Logics"
6296 +msgstr ""
6297 +
6298 +#: app/Services/TranslationStrings.php:556
6299 +msgid "Enable MCP for AI Agents"
6300 +msgstr ""
6301 +
3897 6302 #: app/Services/TranslationStrings.php:557
3898 -msgid "No Support Staff Found"
6303 +msgid "Enable Mention Notification"
3899 6304 msgstr ""
3900 6305
3901 6306 #: app/Services/TranslationStrings.php:558
3902 -msgid "No Tags Found"
6307 +msgid "Enable general bot"
3903 6308 msgstr ""
3904 6309
3905 6310 #: app/Services/TranslationStrings.php:559
3906 -msgid "No Thanks"
6311 +msgid "Enable reCAPTCHA"
3907 6312 msgstr ""
3908 6313
6314 +#: app/Services/TranslationStrings.php:560
6315 +msgid "Enable reCAPTCHA for enhanced security"
6316 +msgstr ""
6317 +
6318 +#: app/Services/TranslationStrings.php:561
6319 +msgid "Enable signature for this agent"
6320 +msgstr ""
6321 +
6322 +#: app/Services/TranslationStrings.php:562
6323 +msgid "Enabled"
6324 +msgstr ""
6325 +
6326 +#: app/Services/TranslationStrings.php:563
6327 +msgid "End"
6328 +msgstr ""
6329 +
6330 +#: app/Services/TranslationStrings.php:564
6331 +msgid "End date"
6332 +msgstr ""
6333 +
6334 +#: app/Services/TranslationStrings.php:565
6335 +msgid "Ending soon"
6336 +msgstr ""
6337 +
6338 +#: app/Services/TranslationStrings.php:566
6339 +msgid "Endpoint URL"
6340 +msgstr ""
6341 +
6342 +#: app/Services/TranslationStrings.php:567
6343 +msgid "Endpoint URL copied"
6344 +msgstr ""
6345 +
6346 +#: app/Services/TranslationStrings.php:568
6347 +msgid "Enhance Responses with AI"
6348 +msgstr ""
6349 +
6350 +#: app/Services/TranslationStrings.php:569
6351 +msgid "Enter Bot ID (Required)"
6352 +msgstr ""
6353 +
6354 +#: app/Services/TranslationStrings.php:570
6355 +msgid "Enter General Bot ID (Required)"
6356 +msgstr ""
6357 +
6358 +#: app/Services/TranslationStrings.php:571
6359 +msgid "Enter a new key to replace the saved one"
6360 +msgstr ""
6361 +
6362 +#: app/Services/TranslationStrings.php:572
6363 +msgid "Enter workflow title to search"
6364 +msgstr ""
6365 +
3909 6366 #: app/Services/TranslationStrings.php:573
3910 -msgid "No ticket replies sent as context"
6367 +msgid "Enter your API key"
3911 6368 msgstr ""
3912 6369
3913 6370 #: app/Services/TranslationStrings.php:574
3914 -#: app/Services/TranslationStrings.php:1120
3915 -msgid "No tickets found"
6371 +msgid "Enter your API key. It will be stored securely."
3916 6372 msgstr ""
3917 6373
3918 6374 #: app/Services/TranslationStrings.php:575
3919 -msgid "No unread notifications found"
6375 +msgid "Enter your prompt here..."
3920 6376 msgstr ""
3921 6377
3922 6378 #: app/Services/TranslationStrings.php:576
3923 -msgid "No workflows selected for deletion."
6379 +msgid "Enter your query to create a support request."
3924 6380 msgstr ""
3925 6381
3926 6382 #: app/Services/TranslationStrings.php:577
3927 -msgid "None"
6383 +msgid "Enter your reCAPTCHA secret key"
3928 6384 msgstr ""
3929 6385
3930 6386 #: app/Services/TranslationStrings.php:578
3931 -#: app/Services/TranslationStrings.php:1121 app/Services/Helper.php:61
3932 -#: app/Services/Helper.php:75
3933 -msgid "Normal"
6387 +msgid "Enter your reCAPTCHA site key"
3934 6388 msgstr ""
3935 6389
3936 6390 #: app/Services/TranslationStrings.php:579
3937 -msgid "Not Contains"
6391 +msgid "Equal"
3938 6392 msgstr ""
3939 6393
6394 +#: app/Services/TranslationStrings.php:580
6395 +msgid "Error"
6396 +msgstr ""
6397 +
6398 +#: app/Services/TranslationStrings.php:581
6399 +msgid "Escalate"
6400 +msgstr ""
6401 +
6402 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
3940 6403 #: app/Services/TranslationStrings.php:583
3941 -msgid "Not contains"
6404 +msgid "Escalate ticket"
3942 6405 msgstr ""
3943 6406
3944 6407 #: app/Services/TranslationStrings.php:584
3945 -msgid "Not editable"
6408 +msgid "Escalated"
3946 6409 msgstr ""
3947 6410
3948 -#: app/Services/TranslationStrings.php:580
3949 -msgid "Not Equal"
6411 +#: app/Services/TranslationStrings.php:585
6412 +msgid "Escalation incomplete"
3950 6413 msgstr ""
3951 6414
3952 -#: app/Services/TranslationStrings.php:585
3953 -msgid "Not helpful"
6415 +#: app/Services/TranslationStrings.php:586
6416 +msgid "Ex: +123456789"
3954 6417 msgstr ""
3955 6418
3956 -#: app/Services/TranslationStrings.php:581
3957 -msgid "Not Includes In"
6419 +#: app/Services/TranslationStrings.php:587
6420 +msgid "Example"
3958 6421 msgstr ""
3959 6422
3960 -#: app/Hooks/Handlers/AuthHandler.php:78
3961 -msgid "Not registered?"
6423 +#: app/Services/TranslationStrings.php:588
6424 +msgid "Expand Sidebar"
3962 6425 msgstr ""
3963 6426
3964 -#: app/Services/TranslationStrings.php:582
3965 -msgid "Not Responded Yet"
6427 +#: app/Services/TranslationStrings.php:589
6428 +msgid "Expired"
3966 6429 msgstr ""
3967 6430
3968 -#: app/Models/Traits/CustomerTrait.php:80
3969 -#: app/Models/Traits/CustomerTrait.php:82
3970 -msgid "Note"
6431 +#: app/Services/TranslationStrings.php:590
6432 +msgid "Expires"
3971 6433 msgstr ""
3972 6434
3973 -#: app/Services/TranslationStrings.php:586
3974 -msgid "Notes"
6435 +#: app/Services/TranslationStrings.php:591
6436 +msgid "Export"
3975 6437 msgstr ""
3976 6438
3977 -#: app/Services/TranslationStrings.php:587
3978 -msgid "Nothing to copy"
6439 +#: app/Services/TranslationStrings.php:592
6440 +msgid "Export Agents Summary"
3979 6441 msgstr ""
3980 6442
3981 -#: app/Services/EmailNotification/Settings.php:291
3982 -msgid "Notification data older than 15 days will be removed automatically."
6443 +#: app/Services/TranslationStrings.php:593
6444 +#: app/Services/TranslationStrings.php:1604
6445 +msgid "Failed"
3983 6446 msgstr ""
3984 6447
3985 -#: app/Services/TranslationStrings.php:588 app/Services/Helper.php:1096
3986 -msgid "Notification Integrations"
6448 +#: app/Services/TranslationStrings.php:594
6449 +msgid "Failed to copy link"
3987 6450 msgstr ""
3988 6451
3989 -#: app/Services/TranslationStrings.php:589
3990 -msgid "Notification Settings"
6452 +#: app/Services/TranslationStrings.php:595
6453 +msgid "Failed to copy shortcode"
3991 6454 msgstr ""
3992 6455
3993 -#: app/Services/TranslationStrings.php:590
3994 -msgid "Notifications"
6456 +#: app/Services/TranslationStrings.php:596
6457 +msgid "Failed to generate response. Please try again."
3995 6458 msgstr ""
3996 6459
3997 -#: app/Services/Notifications/NotificationSettings.php:109
3998 -msgid "Notify Assigned Agent When Another Agent Replies"
6460 +#: app/Services/TranslationStrings.php:597
6461 +msgid "Failed to load chat history. Please try again."
3999 6462 msgstr ""
4000 6463
4001 -#: app/Services/TranslationStrings.php:591
4002 -msgid "Number of tickets"
6464 +#: app/Services/TranslationStrings.php:598
6465 +msgid "Failed to load older messages. Please try again."
4003 6466 msgstr ""
4004 6467
4005 -#: app/Services/TranslationStrings.php:1053
4006 -#: app/Services/TranslationStrings.php:1157
4007 -msgid "of"
6468 +#: app/Services/TranslationStrings.php:599
6469 +msgid "Failed to load past conversations."
4008 6470 msgstr ""
4009 6471
4010 -#: app/Services/TranslationStrings.php:593
4011 -msgid "Offer Availability"
6472 +#: app/Services/TranslationStrings.php:600
6473 +msgid "Failed to open that conversation."
4012 6474 msgstr ""
4013 6475
4014 -#: app/Services/TranslationStrings.php:594
4015 -msgid "Offline Payment"
6476 +#: app/Services/TranslationStrings.php:601
6477 +msgid "Failed to remove feedback. Please try again."
4016 6478 msgstr ""
4017 6479
4018 -#: app/Services/EmailNotification/Settings.php:338
4019 -msgid ""
4020 -"Once a ticket is created, you cannot lower this value below the current "
4021 -"highest ticket number. Set this carefully — raising it is easy, but lowering "
4022 -"it below an existing ticket number is not allowed."
6480 +#: app/Services/TranslationStrings.php:602
6481 +msgid "Failed to save chat session. Your messages may not persist on reload."
4023 6482 msgstr ""
4024 6483
4025 -#: app/Services/TranslationStrings.php:595
4026 -msgid "Once you activate the auto-forward for"
6484 +#: app/Services/TranslationStrings.php:603
6485 +msgid "Failed to save feedback. Please try again."
4027 6486 msgstr ""
4028 6487
4029 -#. %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
4030 -#: app/Http/Controllers/UploaderController.php:69
4031 -#, php-format
4032 -msgid "Only %s files are allowed."
6488 +#: app/Services/TranslationStrings.php:604
6489 +msgid "Fallback Agent"
4033 6490 msgstr ""
4034 6491
4035 -#: app/Services/TranslationStrings.php:596
4036 -msgid "Only FluentBooking available dates can be selected"
6492 +#: app/Services/TranslationStrings.php:605
6493 +msgid "Fallback Business"
4037 6494 msgstr ""
4038 6495
4039 -#: app/Services/TranslationStrings.php:1147
4040 -msgid "Only you and official support agents can view this conversation"
6496 +#: app/Services/TranslationStrings.php:606
6497 +msgid "Field"
4041 6498 msgstr ""
4042 6499
4043 -#: app/Services/TranslationStrings.php:1122
4044 -msgid "Open"
6500 +#: app/Services/TranslationStrings.php:607
6501 +msgid "Field Key"
4045 6502 msgstr ""
4046 6503
4047 -#: app/Services/TranslationStrings.php:601
4048 -msgid "Open exact booking in FluentBooking"
6504 +#: app/Services/TranslationStrings.php:608
6505 +msgid "Field Placeholder"
4049 6506 msgstr ""
4050 6507
4051 -#: app/Services/TranslationStrings.php:597
4052 -msgid "Open FluentBooking"
6508 +#: app/Services/TranslationStrings.php:609
6509 +msgid "Field Type"
4053 6510 msgstr ""
4054 6511
4055 -#: app/Services/TranslationStrings.php:598
4056 -msgid "Open FluentBot settings"
6512 +#: app/Services/TranslationStrings.php:610
6513 +msgid "Field Value Options"
4057 6514 msgstr ""
4058 6515
4059 -#: app/Services/TranslationStrings.php:602
4060 -msgid "Open the reply editor first to insert FluentBot content."
6516 +#: app/Services/TranslationStrings.php:611
6517 +msgid "Fields order updated successfully"
4061 6518 msgstr ""
4062 6519
4063 -#: app/Services/TranslationStrings.php:599
4064 -msgid "Open Ticket in New Tab"
6520 +#: app/Services/TranslationStrings.php:612
6521 +msgid "File Storage Settings"
4065 6522 msgstr ""
4066 6523
4067 -#: app/Services/TranslationStrings.php:600 app/Services/Helper.php:749
4068 -#: app/Http/Controllers/ReportingController.php:445
4069 -msgid "Open Tickets"
6524 +#: app/Services/TranslationStrings.php:613
6525 +msgid "File failed to upload"
4070 6526 msgstr ""
4071 6527
4072 -#: app/Services/TranslationStrings.php:603 app/Services/Helper.php:1126
4073 -msgid "OpenAI Integration"
6528 +#: app/Services/TranslationStrings.php:614
6529 +msgid "Fillable Fields"
4074 6530 msgstr ""
4075 6531
4076 -#: app/Http/Controllers/SettingsController.php:416
4077 -msgid "OpenAI settings have been successfully disconnected."
6532 +#: app/Services/TranslationStrings.php:615
6533 +msgid "Filter"
4078 6534 msgstr ""
4079 6535
4080 -#: app/Http/Controllers/SettingsController.php:393
4081 -msgid "OpenAI settings have been successfully saved."
6536 +#: app/Services/TranslationStrings.php:616
6537 +msgid "Filter by ticket title"
4082 6538 msgstr ""
4083 6539
4084 -#: app/Services/TranslationStrings.php:604
4085 -msgid "Operator"
6540 +#: app/Services/TranslationStrings.php:617
6541 +msgid "Filter ticket"
4086 6542 msgstr ""
4087 6543
4088 -#: app/Services/TranslationStrings.php:605
4089 -msgid "Option Value"
6544 +#: app/Services/TranslationStrings.php:618
6545 +msgid "Filtered Tickets"
4090 6546 msgstr ""
4091 6547
4092 -#: app/Services/EmailNotification/Settings.php:355
4093 -msgid "Optional prefix for newly created public ticket numbers."
6548 +#: app/Services/TranslationStrings.php:619
6549 +msgid "Finish"
4094 6550 msgstr ""
4095 6551
4096 -#: app/Services/TranslationStrings.php:606
4097 -msgid "Optional: tell us what was wrong..."
6552 +#: app/Services/TranslationStrings.php:622
6553 +msgid "First response"
4098 6554 msgstr ""
4099 6555
4100 -#: app/Services/TranslationStrings.php:592
4101 -msgid "OR"
6556 +#: app/Services/TranslationStrings.php:623
6557 +msgid "Fluent Support ships AI agent tools, but they only become available once FluentHub is installed and active."
4102 6558 msgstr ""
4103 6559
4104 -#: app/Services/TranslationStrings.php:1054
4105 -msgid "or"
6560 +#: app/Services/TranslationStrings.php:624
6561 +msgid "Available times are based on a sample of this event type's upcoming availability. You can adjust the times offered below."
4106 6562 msgstr ""
4107 6563
4108 -#: app/Services/TranslationStrings.php:1055
4109 -msgid "or contact support for assistance."
6564 +#: app/Services/TranslationStrings.php:625
6565 +msgid "FluentBot Integration"
4110 6566 msgstr ""
4111 6567
4112 -#: app/Services/TranslationStrings.php:607
4113 -msgid "Order"
6568 +#: app/Services/TranslationStrings.php:626
6569 +msgid "FluentBot assistant panel"
4114 6570 msgstr ""
4115 6571
4116 -#: app/Services/TranslationStrings.php:608
4117 -msgid "Other"
6572 +#: app/Services/TranslationStrings.php:627
6573 +msgid "No bot is mapped to this ticket's product. Pick a configured product from the dropdown above, or add a bot for this product in FluentBot settings."
4118 6574 msgstr ""
4119 6575
4120 -#: app/Services/TranslationStrings.php:1056
4121 -msgid "out of"
6576 +#: app/Services/TranslationStrings.php:628
6577 +msgid "Switching products changes the knowledge base used for responses. What would you like to do with the current conversation?"
4122 6578 msgstr ""
4123 6579
4124 -#: app/Services/TranslationStrings.php:609
4125 -msgid "Overall"
6580 +#: app/Services/TranslationStrings.php:630
6581 +msgid "Freshdesk Domain"
4126 6582 msgstr ""
4127 6583
4128 -#: app/Services/TranslationStrings.php:610
4129 -msgid "Overall Activities"
6584 +#: app/Services/TranslationStrings.php:631
6585 +msgid "Fri"
4130 6586 msgstr ""
4131 6587
4132 -#: app/Services/TranslationStrings.php:611
4133 -msgid "Overall Ticket Stats"
6588 +#: app/Services/TranslationStrings.php:632
6589 +msgid "From"
4134 6590 msgstr ""
4135 6591
4136 -#: app/Services/TranslationStrings.php:612
4137 -msgid "Overview"
6592 +#: app/Services/TranslationStrings.php:633
6593 +msgid "From Email Address"
4138 6594 msgstr ""
4139 6595
4140 -#: app/Services/TranslationStrings.php:613
4141 -#: app/Services/TranslationStrings.php:1123
4142 -msgid "Page"
6596 +#: app/Services/TranslationStrings.php:634
6597 +msgid "From Name"
4143 6598 msgstr ""
4144 6599
4145 -#: app/Services/TranslationStrings.php:1158
4146 -msgid "page"
6600 +#: app/Services/TranslationStrings.php:635
6601 +msgid "General Bot"
4147 6602 msgstr ""
4148 6603
4149 -#: app/Services/TranslationStrings.php:614
4150 -msgid "Page ID"
6604 +#: app/Services/TranslationStrings.php:636
6605 +msgid "Generate Responses with AI"
4151 6606 msgstr ""
4152 6607
4153 -#: app/Services/Helper.php:901
4154 -msgid "Paid Memberships Pro"
6608 +#: app/Services/TranslationStrings.php:637
6609 +msgid "Generate Responses with FluentBot"
4155 6610 msgstr ""
4156 6611
4157 -#: app/Services/TranslationStrings.php:615
4158 -#: app/Hooks/Handlers/AuthHandler.php:371
4159 -#: app/Hooks/Handlers/AuthHandler.php:373
4160 -msgid "Password"
6612 +#: app/Services/TranslationStrings.php:638
6613 +msgid "Generate a new key"
4161 6614 msgstr ""
4162 6615
4163 -#: app/Services/TranslationStrings.php:616
4164 -msgid "Password (Leave blank for auto generated)"
6616 +#: app/Services/TranslationStrings.php:639
6617 +msgid "Generate connection key"
4165 6618 msgstr ""
4166 6619
4167 -#: app/Http/Controllers/AuthController.php:500
4168 -msgid "Password reset is not allowed for this user"
6620 +#: app/Services/TranslationStrings.php:640
6621 +msgid "Generating"
4169 6622 msgstr ""
4170 6623
4171 -#: app/Services/TranslationStrings.php:617
4172 -msgid "Past Meetings"
6624 +#. translators: %s is the label of the Get Authorized button
6625 +#: app/Services/TranslationStrings.php:642
6626 +msgid "Get Authorized"
4173 6627 msgstr ""
4174 6628
4175 -#: app/Services/TranslationStrings.php:618
4176 -msgid "Paste the authorization code here once you get it."
6629 +#: app/Services/TranslationStrings.php:643
6630 +msgid "Get FluentHub"
4177 6631 msgstr ""
4178 6632
4179 -#: app/Services/Helper.php:992
4180 -msgid "Paymattic"
6633 +#: app/Services/TranslationStrings.php:644
6634 +msgid "Get Piping Email Details"
4181 6635 msgstr ""
4182 6636
4183 -#: app/Services/TranslationStrings.php:619
4184 -msgid "Payment Via"
6637 +#: app/Services/TranslationStrings.php:645
6638 +msgid "Get Support"
4185 6639 msgstr ""
4186 6640
4187 -#: app/Services/Helper.php:206
4188 -msgid "PDF/Docs"
6641 +#: app/Services/TranslationStrings.php:646
6642 +msgid "Global Email Settings"
4189 6643 msgstr ""
4190 6644
4191 -#: app/Http/Controllers/SettingsController.php:218
4192 -msgid "Pending"
6645 +#: app/Services/TranslationStrings.php:648
6646 +msgid "Go Back"
4193 6647 msgstr ""
4194 6648
4195 -#: app/Services/TranslationStrings.php:620
4196 -msgid "People Watching"
6649 +#: app/Services/TranslationStrings.php:649
6650 +msgid "Go back to"
4197 6651 msgstr ""
4198 6652
4199 -#: app/Http/Controllers/TicketController.php:942
4200 -msgid "Permission denied to assign agent"
6653 +#: app/Services/TranslationStrings.php:650
6654 +msgid "Go to Dashboard"
4201 6655 msgstr ""
4202 6656
4203 -#: app/Services/TranslationStrings.php:621
4204 -msgid "Permissions"
6657 +#: app/Services/TranslationStrings.php:651
6658 +msgid "Good Job"
4205 6659 msgstr ""
4206 6660
4207 -#: app/Services/TranslationStrings.php:622
4208 -msgid "Personal Reports"
6661 +#: app/Services/TranslationStrings.php:652
6662 +msgid "Good afternoon"
4209 6663 msgstr ""
4210 6664
4211 -#: app/Services/TranslationStrings.php:623
4212 -msgid "Phone"
6665 +#: app/Services/TranslationStrings.php:653
6666 +msgid "Good evening"
4213 6667 msgstr ""
4214 6668
4215 -#: app/Services/Helper.php:183
4216 -msgid "Photos"
6669 +#: app/Services/TranslationStrings.php:654
6670 +msgid "Good morning"
4217 6671 msgstr ""
4218 6672
4219 -#: app/Services/TranslationStrings.php:624
4220 -msgid "Pick a configured product from the dropdown before sending."
6673 +#: app/Services/TranslationStrings.php:655
6674 +msgid "Grace Period"
4221 6675 msgstr ""
4222 6676
4223 -#: app/Services/TranslationStrings.php:625
4224 -msgid "Pick a configured product from the dropdown to start chatting"
6677 +#: app/Services/TranslationStrings.php:656
6678 +msgid "Great!"
4225 6679 msgstr ""
4226 6680
4227 -#: app/Services/TranslationStrings.php:626
4228 -msgid "Pick a day"
6681 +#: app/Services/TranslationStrings.php:657
6682 +msgid "Greater Than"
4229 6683 msgstr ""
4230 6684
4231 -#: app/Services/TranslationStrings.php:627
4232 -msgid "Placeholder"
6685 +#: app/Services/TranslationStrings.php:658
6686 +msgid "Greeting Message"
4233 6687 msgstr ""
4234 6688
4235 -#: app/Services/TranslationStrings.php:632
4236 -msgid "Please add at least one group member."
6689 +#: app/Services/TranslationStrings.php:659
6690 +msgid "Grid View"
4237 6691 msgstr ""
4238 6692
4239 -#: app/Http/Controllers/AuthController.php:560
4240 -msgid "Please check your email for the reset link"
6693 +#: app/Services/TranslationStrings.php:660
6694 +msgid "Group"
4241 6695 msgstr ""
4242 6696
4243 -#: app/Hooks/Handlers/TwoFaHandler.php:190
4244 -msgid ""
4245 -"Please check your email inbox and enter the two-factor verification code "
4246 -"below:"
6697 +#: app/Services/TranslationStrings.php:661
6698 +msgid "Group Description"
4247 6699 msgstr ""
4248 6700
4249 -#: app/Services/TranslationStrings.php:633
4250 -msgid "Please configure"
6701 +#: app/Services/TranslationStrings.php:662
6702 +msgid "Group Title"
4251 6703 msgstr ""
4252 6704
4253 -#: app/Services/TranslationStrings.php:634
4254 -msgid "Please contact with"
6705 +#: app/Services/TranslationStrings.php:663
6706 +msgid "Groups"
4255 6707 msgstr ""
4256 6708
4257 -#: app/Services/TranslationStrings.php:635
4258 -msgid "Please copy and paste this url:"
6709 +#: app/Services/TranslationStrings.php:664
6710 +msgid "HOURLY RESPONSE DISTRIBUTION"
4259 6711 msgstr ""
4260 6712
4261 -#: app/Services/TranslationStrings.php:1156
4262 -msgid "Please do not share any private information."
6713 +#: app/Services/TranslationStrings.php:665
6714 +msgid "HOURLY TICKET DISTRIBUTION"
4263 6715 msgstr ""
4264 6716
4265 -#: app/Services/TranslationStrings.php:636
4266 -msgid "Please enable auto-forwarding your emails from"
6717 +#: app/Services/TranslationStrings.php:666
6718 +msgid "Have a new license key?"
4267 6719 msgstr ""
4268 6720
4269 -#: app/Services/TranslationStrings.php:637
4270 -msgid "Please enter email"
6721 +#: app/Services/TranslationStrings.php:667
6722 +msgid "Help us to make FluentSupport better"
4271 6723 msgstr ""
4272 6724
4273 -#: app/Services/TranslationStrings.php:638
4274 -msgid "Please enter your license key."
6725 +#: app/Services/TranslationStrings.php:668
6726 +msgid "Add this URL as the Redirection URL of your Help Scout app. Help Scout needs it to authorize the app before the import can start:"
4275 6727 msgstr ""
4276 6728
4277 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:151
4278 -msgid "Please input your file upload or image upload field shortcode here"
6729 +#: app/Services/TranslationStrings.php:669
6730 +msgid "Helpful"
4279 6731 msgstr ""
4280 6732
4281 -#: app/Services/Tickets/CustomFieldsService.php:13
4282 -msgid "Please let us know about this support type"
6733 +#: app/Services/TranslationStrings.php:670
6734 +msgid "Here Are A Few Tickets You May Want To Take A Look At"
4283 6735 msgstr ""
4284 6736
4285 -#: app/Services/Tickets/CustomFieldsService.php:35
4286 -msgid "Please let us know more details about this issue"
6737 +#: app/Services/TranslationStrings.php:671
6738 +msgid "Hide Badge in Tickets"
4287 6739 msgstr ""
4288 6740
4289 -#: app/Services/Tickets/CustomFieldsService.php:26
4290 -msgid "Please let us know your invoice number"
6741 +#: app/Services/TranslationStrings.php:672
6742 +msgid "Hide Bulk Action"
4291 6743 msgstr ""
4292 6744
4293 -#: app/Services/TranslationStrings.php:1028
4294 -msgid "Please make sure your website can send emails from this email address"
6745 +#: app/Services/TranslationStrings.php:673
6746 +msgid "Higher = more varied answers. Saved in this browser."
4295 6747 msgstr ""
4296 6748
4297 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:171
4298 -msgid ""
4299 -"Please Map Your Customer Data for this form. If your customer already logged "
4300 -"in you can leave this"
6749 +#: app/Services/TranslationStrings.php:674
6750 +msgid "Hourly Activity"
4301 6751 msgstr ""
4302 6752
4303 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:260
4304 -msgid "Please Map Your Ticket Custom Field Data for this form."
6753 +#: app/Services/TranslationStrings.php:675
6754 +msgid "Hourly Response Distribution"
4305 6755 msgstr ""
4306 6756
4307 -#: app/Services/TranslationStrings.php:640
4308 -msgid "Please provide a license key"
6757 +#: app/Services/TranslationStrings.php:676
6758 +msgid "Hourly Team Activity"
4309 6759 msgstr ""
4310 6760
4311 -#: app/Services/TranslationStrings.php:629
4312 -msgid "Please Provide a license key of FluentSupport"
6761 +#: app/Services/TranslationStrings.php:677
6762 +msgid "Hourly Ticket Creation"
4313 6763 msgstr ""
4314 6764
4315 -#: app/Services/TranslationStrings.php:641
4316 -msgid "Please provide a valid email address."
6765 +#: app/Services/TranslationStrings.php:678
6766 +msgid "Hours"
4317 6767 msgstr ""
4318 6768
4319 -#: app/Hooks/Handlers/TwoFaHandler.php:95
4320 -msgid "Please provide a valid login code"
6769 +#: app/Services/TranslationStrings.php:679
6770 +msgid "I agree with the Fluent Support email parsing"
4321 6771 msgstr ""
4322 6772
4323 -#: app/Services/TranslationStrings.php:642
4324 -msgid "Please provide a valid name or filter criteria."
6773 +#: app/Services/TranslationStrings.php:680
6774 +msgid "I have done it"
4325 6775 msgstr ""
4326 6776
4327 -#: app/Http/Controllers/AuthController.php:88
4328 -#: app/Http/Controllers/AuthController.php:96
4329 -#: app/Http/Controllers/AuthController.php:116
4330 -msgid ""
4331 -"Please provide a valid verification code that was sent to your email address"
6777 +#: app/Services/TranslationStrings.php:681
6778 +msgid "ID"
4332 6779 msgstr ""
4333 6780
4334 -#: app/Services/TranslationStrings.php:1155
4335 -msgid "Please provide details about your problem"
6781 +#: app/Services/TranslationStrings.php:682
6782 +msgid "If you don't select any agents, the report shows all agents. Otherwise, it shows only the selected agents."
4336 6783 msgstr ""
4337 6784
4338 -#: app/Services/TranslationStrings.php:628
4339 -msgid "Please Provide Fallback Agent ID"
6785 +#: app/Services/TranslationStrings.php:683
6786 +msgid "If you don't select any column, by default system will take all."
4340 6787 msgstr ""
4341 6788
4342 -#: app/Services/TranslationStrings.php:643
4343 -msgid "Please provide fallback box"
6789 +#: app/Services/TranslationStrings.php:684
6790 +msgid "If you want to connect with your own email parser please use this following URL to send payload data"
4344 6791 msgstr ""
4345 6792
4346 -#: app/Services/TranslationStrings.php:630
4347 -msgid "Please Provide label"
6793 +#: app/Services/TranslationStrings.php:685
6794 +msgid "Image successfully uploaded."
4348 6795 msgstr ""
4349 6796
4350 -#: app/Services/EmailNotification/Settings.php:237
4351 -msgid ""
4352 -"Please provide message for not logged in users. You can place login "
4353 -"shortcode too. Use shortcode <code>[fluent_support_login]</code> to show "
4354 -"built-in login form. For the user registration use this shortcode <code>"
4355 -"[fluent_support_signup]</code> and for both form please use <code>"
4356 -"[fluent_support_auth]</code>"
6797 +#: app/Services/TranslationStrings.php:686
6798 +msgid "Import Tickets"
4357 6799 msgstr ""
4358 6800
4359 -#: app/Http/Controllers/CustomerController.php:280
4360 -msgid "Please provide search string"
6801 +#: app/Services/TranslationStrings.php:687
6802 +msgid "Import from other Support Tickets Plugins"
4361 6803 msgstr ""
4362 6804
4363 -#: app/Services/TranslationStrings.php:1003
4364 -msgid ""
4365 -"Please provide the email address where admin will get email if enabled in "
4366 -"email settings"
6805 +#: app/Services/TranslationStrings.php:688
6806 +msgid "Importing..."
4367 6807 msgstr ""
4368 6808
4369 -#: app/Services/EmailNotification/Settings.php:225
4370 -msgid ""
4371 -"Please provide the page id where you want to show the tickets for your "
4372 -"customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
6809 +#: app/Services/TranslationStrings.php:689
6810 +msgid "Inbox"
4373 6811 msgstr ""
4374 6812
4375 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
4376 -msgid ""
4377 -"Please provide the ticket provider info. If user is logged in then it will "
4378 -"use that info. For Public users you can set your customer info"
6813 +#: app/Services/TranslationStrings.php:690
6814 +msgid "Inbox Color"
4379 6815 msgstr ""
4380 6816
4381 -#: app/Services/TranslationStrings.php:644
4382 -msgid "Please provide valid field option values"
6817 +#: app/Services/TranslationStrings.php:691
6818 +msgid "Inbox Name"
4383 6819 msgstr ""
4384 6820
4385 -#: app/Services/TranslationStrings.php:639
4386 -msgid "Please provide You want to move all or custom selected tickets?"
6821 +#: app/Services/TranslationStrings.php:692
6822 +msgid "Inbox Settings"
4387 6823 msgstr ""
4388 6824
4389 -#: app/Services/TranslationStrings.php:645
4390 -msgid "Please select"
6825 +#: app/Services/TranslationStrings.php:693
6826 +msgid "Inbox name"
4391 6827 msgstr ""
4392 6828
4393 -#: app/Services/TranslationStrings.php:631
4394 -msgid "Please Select a contact"
6829 +#: app/Services/TranslationStrings.php:694
6830 +msgid "Include archived tickets"
4395 6831 msgstr ""
4396 6832
4397 -#: app/Services/TranslationStrings.php:646
4398 -msgid "Please select a fallback business box"
6833 +#: app/Services/TranslationStrings.php:695
6834 +msgid "Includes In"
4399 6835 msgstr ""
4400 6836
4401 -#: app/Http/Controllers/TicketController.php:673
4402 -#: app/Http/Controllers/TicketController.php:704
4403 -msgid "Please select a FluentBooking event type."
6837 +#: app/Services/TranslationStrings.php:697
6838 +msgid "Incoming Webhook URL"
4404 6839 msgstr ""
4405 6840
4406 -#: app/Services/TranslationStrings.php:647
4407 -msgid "Please select a mailbox"
6841 +#: app/Services/TranslationStrings.php:698
6842 +msgid "Initiated by agent"
4408 6843 msgstr ""
4409 6844
4410 -#: app/Http/Controllers/SettingsController.php:132
4411 -msgid "Please select a page or enable create page"
6845 +#: app/Services/TranslationStrings.php:699
6846 +msgid "Insert"
4412 6847 msgstr ""
4413 6848
4414 -#: app/Services/TranslationStrings.php:648
4415 -msgid "Please select an agent first"
6849 +#: app/Services/TranslationStrings.php:700
6850 +msgid "Insert Booking Link"
4416 6851 msgstr ""
4417 6852
4418 -#: app/Services/TranslationStrings.php:649
4419 -msgid "Please select an agent group first"
6853 +#: app/Services/TranslationStrings.php:701
6854 +msgid "Insert Content"
4420 6855 msgstr ""
4421 6856
4422 -#: app/Services/TranslationStrings.php:650
4423 -msgid "Please select an option"
6857 +#: app/Services/TranslationStrings.php:702
6858 +msgid "Insert to editor"
4424 6859 msgstr ""
4425 6860
4426 -#: app/Services/TranslationStrings.php:651
4427 -msgid "Please select at least one FluentCRM Tag"
6861 +#: app/Services/TranslationStrings.php:703
6862 +msgid "Insert with Times"
4428 6863 msgstr ""
4429 6864
4430 -#: app/Services/TranslationStrings.php:652
4431 -msgid "Please select tag first"
6865 +#: app/Services/TranslationStrings.php:704
6866 +msgid "Install Fluent Forms Plugin for custom Ticket Forms."
4432 6867 msgstr ""
4433 6868
4434 -#: app/Services/TranslationStrings.php:1066
4435 -msgid "Please select the business in where you want to move the tickets"
6869 +#: app/Services/TranslationStrings.php:705
6870 +msgid "Install FluentHub"
4436 6871 msgstr ""
4437 6872
4438 -#: app/Services/TranslationStrings.php:1065
4439 -msgid ""
4440 -"Please select the fallback business in where the existing tickets will be "
4441 -"transferred"
6873 +#: app/Services/TranslationStrings.php:708
6874 +msgid "Internal Note"
4442 6875 msgstr ""
4443 6876
4444 -#: app/Services/TranslationStrings.php:653
4445 -msgid "Please select ticket first"
6877 +#: app/Services/TranslationStrings.php:709
6878 +msgid "Internal Notifications"
4446 6879 msgstr ""
4447 6880
4448 -#: app/Services/TranslationStrings.php:654
4449 -msgid "Please setup your support portal first"
6881 +#. translators: %s is the internal ticket ID number
6882 +#: app/Services/TranslationStrings.php:711
6883 +#, php-format
6884 +msgid "Internal Ticket ID: #%s"
4450 6885 msgstr ""
4451 6886
4452 -#: app/Http/Controllers/SettingsController.php:340
4453 -msgid "Please verify reCAPTCHA before saving."
6887 +#: app/Services/TranslationStrings.php:712
6888 +msgid "Internal note"
4454 6889 msgstr ""
4455 6890
4456 -#: app/Services/TranslationStrings.php:655
4457 -msgid ""
4458 -"Please wait for all attachments to finish uploading before creating the "
4459 -"ticket."
6891 +#: app/Services/TranslationStrings.php:713
6892 +msgid "Invalid"
4460 6893 msgstr ""
4461 6894
4462 -#: app/Services/TranslationStrings.php:656
4463 -msgid ""
4464 -"Please wait for all attachments to finish uploading before submitting the "
4465 -"reply."
6895 +#: app/Services/TranslationStrings.php:714
6896 +msgid "Invalid image"
4466 6897 msgstr ""
4467 6898
4468 -#: app/Services/TranslationStrings.php:657
4469 -msgid ""
4470 -"Please wait for the attachment to finish uploading before creating the "
4471 -"ticket."
6899 +#: app/Services/TranslationStrings.php:715
6900 +msgid "Is after"
4472 6901 msgstr ""
4473 6902
4474 -#: app/Services/TranslationStrings.php:658
4475 -msgid ""
4476 -"Please wait for the attachment to finish uploading before submitting the "
4477 -"reply."
6903 +#: app/Services/TranslationStrings.php:716
6904 +msgid "Is before"
4478 6905 msgstr ""
4479 6906
4480 -#: app/Services/Helper.php:946 app/Services/Helper.php:960
4481 -#: app/Services/Helper.php:974
4482 -msgid "Powerful platform for any member-focused business"
6907 +#: app/Services/TranslationStrings.php:717
6908 +msgid "Is between"
4483 6909 msgstr ""
4484 6910
4485 -#: app/Services/TranslationStrings.php:659
4486 -msgid "Preferred Product"
6911 +#: app/Services/TranslationStrings.php:718
6912 +msgid "Join Meeting"
4487 6913 msgstr ""
4488 6914
4489 -#: app/Services/TranslationStrings.php:660
4490 -msgid "Press enter to save"
6915 +#: app/Services/TranslationStrings.php:719
6916 +msgid "Keep Messages"
4491 6917 msgstr ""
4492 6918
4493 -#: app/Services/TranslationStrings.php:661
4494 -msgid "Preview"
6919 +#: app/Services/TranslationStrings.php:720
6920 +msgid "Label"
4495 6921 msgstr ""
4496 6922
4497 -#: app/Services/TranslationStrings.php:662
4498 -msgid "Preview help"
6923 +#: app/Services/TranslationStrings.php:721
6924 +msgid "Last 1 Year"
4499 6925 msgstr ""
4500 6926
4501 -#: app/Services/TranslationStrings.php:663
4502 -msgid "Previous Conversations"
6927 +#: app/Services/TranslationStrings.php:722
6928 +msgid "Last 2 Weeks"
4503 6929 msgstr ""
4504 6930
4505 -#: app/Services/TranslationStrings.php:664
4506 -msgid "Priority"
6931 +#: app/Services/TranslationStrings.php:723
6932 +msgid "Last 3 Months"
4507 6933 msgstr ""
4508 6934
4509 -#: app/Services/TranslationStrings.php:1159
4510 -msgid "priority"
6935 +#: app/Services/TranslationStrings.php:724
6936 +msgid "Last 30 days"
4511 6937 msgstr ""
4512 6938
4513 -#: app/Services/TranslationStrings.php:665
4514 -msgid "Priority (Customer)"
6939 +#: app/Services/TranslationStrings.php:725
6940 +msgid "Last 6 Months"
4515 6941 msgstr ""
4516 6942
4517 -#: app/Services/TranslationStrings.php:1124
4518 -msgid "Private"
6943 +#: app/Services/TranslationStrings.php:726
6944 +msgid "Last 7 Days"
4519 6945 msgstr ""
4520 6946
4521 -#: app/Services/TranslationStrings.php:1125
4522 -msgid "Processing"
6947 +#: app/Services/TranslationStrings.php:727
6948 +msgid "Last 7 days"
4523 6949 msgstr ""
4524 6950
4525 -#: app/Services/TranslationStrings.php:666
4526 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
4527 -msgid "Product"
6951 +#: app/Services/TranslationStrings.php:728
6952 +msgid "Last 90 days"
4528 6953 msgstr ""
4529 6954
4530 -#: app/Services/TranslationStrings.php:667
4531 -msgid "Product Description"
6955 +#: app/Services/TranslationStrings.php:729
6956 +msgid "Last Activity"
4532 6957 msgstr ""
4533 6958
4534 -#: app/Services/TranslationStrings.php:668
4535 -msgid "Product Distribution by Responses"
6959 +#: app/Services/TranslationStrings.php:730
6960 +msgid "Last Agent Response"
4536 6961 msgstr ""
4537 6962
4538 -#: app/Services/TranslationStrings.php:669
4539 -msgid "Product Distribution by Tickets"
6963 +#: app/Services/TranslationStrings.php:731
6964 +msgid "Last Customer Response"
4540 6965 msgstr ""
4541 6966
4542 -#: app/Models/Product.php:118
4543 -msgid "Product has been deleted"
6967 +#: app/Services/TranslationStrings.php:732
6968 +msgid "Last Month"
4544 6969 msgstr ""
4545 6970
4546 -#: app/Models/Product.php:84
4547 -msgid "Product has been successfully created"
6971 +#: app/Services/TranslationStrings.php:734
6972 +msgid "Last Run"
4548 6973 msgstr ""
4549 6974
4550 -#: app/Models/Product.php:103
4551 -msgid "Product has been updated"
6975 +#: app/Services/TranslationStrings.php:735
6976 +msgid "Last Week"
4552 6977 msgstr ""
4553 6978
4554 -#: app/Services/TranslationStrings.php:670
4555 -msgid "Product ID"
6979 +#: app/Services/TranslationStrings.php:736
6980 +msgid "Last call to main site"
4556 6981 msgstr ""
4557 6982
4558 -#: app/Http/Controllers/CustomerPortalController.php:134
4559 -msgid "Product is required"
6983 +#. translators: %s is how long ago the license was last checked, e.g. "5 minutes ago"
6984 +#: app/Services/TranslationStrings.php:738
6985 +#, php-format
6986 +msgid "Last checked: %s"
4560 6987 msgstr ""
4561 6988
4562 -#: app/Services/TranslationStrings.php:671
4563 -msgid "Product Reports"
6989 +#: app/Services/TranslationStrings.php:740
6990 +msgid "Last request from main site"
4564 6991 msgstr ""
4565 6992
4566 -#: app/Services/TranslationStrings.php:672
4567 -msgid "Product Statistics"
6993 +#: app/Services/TranslationStrings.php:741
6994 +msgid "Layout Type"
4568 6995 msgstr ""
4569 6996
4570 -#: app/Services/TranslationStrings.php:673
4571 -msgid "Product Summary"
6997 +#: app/Services/TranslationStrings.php:742
6998 +msgid "Learn More"
4572 6999 msgstr ""
4573 7000
4574 -#: app/Services/TranslationStrings.php:674
4575 -msgid "Product Title"
7001 +#: app/Services/TranslationStrings.php:743
7002 +msgid "Leave"
4576 7003 msgstr ""
4577 7004
4578 -#: app/Http/Requests/ProductRequest.php:26
4579 -msgid "Product Title is required"
7005 +#: app/Services/TranslationStrings.php:744
7006 +msgid "Less"
4580 7007 msgstr ""
4581 7008
4582 -#: app/Services/TranslationStrings.php:675
4583 -msgid "Product-Specific Bots"
7009 +#: app/Services/TranslationStrings.php:745
7010 +msgid "Less than"
4584 7011 msgstr ""
4585 7012
4586 -#: app/Services/TranslationStrings.php:676 app/Services/Helper.php:1076
4587 -msgid "Products"
7013 +#: app/Services/TranslationStrings.php:746
7014 +msgid "Let AI draft ticket responses for you."
4588 7015 msgstr ""
4589 7016
4590 -#: app/Services/TranslationStrings.php:677
4591 -msgid "Products & Services"
7017 +#: app/Services/TranslationStrings.php:747
7018 +msgid "Let FluentBot draft ticket responses from your knowledge base."
4592 7019 msgstr ""
4593 7020
4594 -#: app/Services/TranslationStrings.php:678
4595 -msgid "Products Reports"
7021 +#: app/Services/TranslationStrings.php:748
7022 +msgid "License Key"
4596 7023 msgstr ""
4597 7024
4598 -#: app/Services/TranslationStrings.php:679
4599 -msgid "Products Settings"
7025 +#: app/Services/TranslationStrings.php:750
7026 +msgid "License key"
4600 7027 msgstr ""
4601 7028
4602 -#: app/Services/AvatarUploder.php:36
4603 -msgid "Profile picture has been updated successfully"
7029 +#: app/Services/TranslationStrings.php:751
7030 +msgid "You are in a grace period, so everything keeps working for now. Updates and support end soon. Renew your license to keep them."
4604 7031 msgstr ""
4605 7032
4606 -#: app/Services/TranslationStrings.php:680
4607 -msgid "Prompt"
7033 +#: app/Services/TranslationStrings.php:752
7034 +msgid "Licensed To"
4608 7035 msgstr ""
4609 7036
4610 -#: app/Services/TranslationStrings.php:682
4611 -msgid "Prompt description (sent to AI)"
7037 +#: app/Services/TranslationStrings.php:753
7038 +msgid "Lifetime"
4612 7039 msgstr ""
4613 7040
4614 -#: app/Services/TranslationStrings.php:681
4615 -msgid "Prompt Options"
7041 +#: app/Services/TranslationStrings.php:754
7042 +msgid "Light"
4616 7043 msgstr ""
4617 7044
4618 -#: app/Http/Controllers/SettingsController.php:969
4619 -msgid "Prompt options saved successfully"
7045 +#: app/Services/TranslationStrings.php:755
7046 +msgid "Liked"
4620 7047 msgstr ""
4621 7048
4622 -#: app/Services/TranslationStrings.php:1126
4623 -msgid "Public"
7049 +#: app/Services/TranslationStrings.php:757
7050 +msgid "Limit reached"
4624 7051 msgstr ""
4625 7052
4626 -#: app/Services/TranslationStrings.php:683
4627 -msgid "Public Label"
7053 +#: app/Services/TranslationStrings.php:758
7054 +msgid "Live"
4628 7055 msgstr ""
4629 7056
4630 -#: app/Services/EmailNotification/Settings.php:242
4631 -msgid "Public Ticket Interaction"
7057 +#: app/Services/TranslationStrings.php:759
7058 +msgid "Load More"
4632 7059 msgstr ""
4633 7060
4634 -#: app/Services/TranslationStrings.php:684
4635 -msgid "Purchase Date"
7061 +#: app/Services/TranslationStrings.php:760
7062 +msgid "Load older messages"
4636 7063 msgstr ""
4637 7064
4638 -#: app/Services/TranslationStrings.php:685
4639 -msgid "Purchase one here"
7065 +#: app/Services/TranslationStrings.php:761
7066 +msgid "Loading available dates..."
4640 7067 msgstr ""
4641 7068
4642 -#: app/Services/TranslationStrings.php:686
4643 -msgid "Purchases"
7069 +#: app/Services/TranslationStrings.php:762
7070 +msgid "Loading snapshots…"
4644 7071 msgstr ""
4645 7072
4646 -#: app/Services/TranslationStrings.php:687
4647 -msgid "Quantity"
7073 +#: app/Services/TranslationStrings.php:763
7074 +msgid "Loading..."
4648 7075 msgstr ""
4649 7076
4650 -#: app/Services/TranslationStrings.php:688
4651 -msgid "Quick Setup Options"
7077 +#: app/Services/TranslationStrings.php:764
7078 +msgid "Local / self-signed site (disable TLS verification)"
4652 7079 msgstr ""
4653 7080
4654 -#: app/Hooks/Handlers/AdminBarHandler.php:35
4655 -msgid "Quick Summary"
7081 +#: app/Services/TranslationStrings.php:765
7082 +msgid "Logged at:"
4656 7083 msgstr ""
4657 7084
4658 -#: app/Services/TranslationStrings.php:689
4659 -msgid "Re-open"
7085 +#: app/Services/TranslationStrings.php:766
7086 +msgid "Login Form"
4660 7087 msgstr ""
4661 7088
4662 -#: app/Services/TranslationStrings.php:690
4663 -msgid "Read Documentation"
7089 +#: app/Services/TranslationStrings.php:767
7090 +msgid "Looks like your license has expired."
4664 7091 msgstr ""
4665 7092
4666 -#: app/Services/TranslationStrings.php:691
4667 -msgid "Read the email piping documentation"
7093 +#: app/Services/TranslationStrings.php:769
7094 +msgid "MailBox"
4668 7095 msgstr ""
4669 7096
4670 -#: app/Services/Notifications/NotificationEventMap.php:66
4671 -msgid "reassigned a ticket"
7097 +#: app/Services/TranslationStrings.php:770
7098 +msgid "Mailbox"
4672 7099 msgstr ""
4673 7100
4674 -#: app/Services/Helper.php:1116
4675 -msgid "Recaptcha"
7101 +#. translators: %s is the mailbox name
7102 +#: app/Services/TranslationStrings.php:772
7103 +#, php-format
7104 +msgid "Mailbox: %s"
4676 7105 msgstr ""
4677 7106
4678 -#: app/Services/TranslationStrings.php:1059
4679 -msgid "reCAPTCHA Settings"
7107 +#: app/Services/TranslationStrings.php:773
7108 +msgid "Main site"
4680 7109 msgstr ""
4681 7110
4682 -#: app/Services/TranslationStrings.php:1060
4683 -msgid "reCAPTCHA Version"
7111 +#: app/Services/TranslationStrings.php:774
7112 +msgid "Manage"
4684 7113 msgstr ""
4685 7114
4686 -#: app/Services/TranslationStrings.php:692
4687 -msgid "Reconnect"
7115 +#: app/Services/TranslationStrings.php:775
7116 +msgid "Manage Application Passwords"
4688 7117 msgstr ""
4689 7118
4690 -#: app/Services/TranslationStrings.php:693
4691 -#: app/Services/TranslationStrings.php:1127
4692 -msgid "Refresh"
7119 +#: app/Services/TranslationStrings.php:776
7120 +msgid "Manage Subscription"
4693 7121 msgstr ""
4694 7122
4695 -#: app/Services/TranslationStrings.php:694
4696 -msgid "Regenerate"
7123 +#: app/Services/TranslationStrings.php:777
7124 +msgid "Manual"
4697 7125 msgstr ""
4698 7126
4699 -#: app/Services/TranslationStrings.php:695
4700 -#: app/Services/TranslationStrings.php:1160
4701 -msgid "Related Product/Service"
7127 +#: app/Services/TranslationStrings.php:778
7128 +msgid "Manual Trigger"
4702 7129 msgstr ""
4703 7130
4704 -#: app/Services/TranslationStrings.php:696
4705 -msgid "Remove prompt option"
7131 +#: app/Services/TranslationStrings.php:779
7132 +msgid "When a customer writes in with a specific question, you run this workflow to send a reply, add a tag and assign the ticket to someone on your team."
4706 7133 msgstr ""
4707 7134
4708 -#: app/Services/TranslationStrings.php:697
4709 -#: app/Services/TranslationStrings.php:1128
4710 -msgid "Reopen This ticket"
7135 +#: app/Services/TranslationStrings.php:780
7136 +msgid "A manual workflow does nothing until you run it. When you apply a manual workflow to a ticket, Fluent Support performs all of its actions."
4711 7137 msgstr ""
4712 7138
4713 -#: app/Services/Notifications/NotificationEventMap.php:78
4714 -msgid "reopened a ticket"
7139 +#: app/Services/TranslationStrings.php:781
7140 +msgid "Mark all as read"
4715 7141 msgstr ""
4716 7142
4717 -#: app/Services/TranslationStrings.php:698
4718 -msgid "Replied By Agent"
7143 +#: app/Services/TranslationStrings.php:782
7144 +msgid "Mark read"
4719 7145 msgstr ""
4720 7146
4721 -#: app/Services/EmailNotification/Settings.php:540
4722 -msgid "Replied by Agent (To Customer)"
7147 +#: app/Services/TranslationStrings.php:783
7148 +msgid "Match Value"
4723 7149 msgstr ""
4724 7150
4725 -#: app/Services/TranslationStrings.php:699
4726 -msgid "Replied By Customer"
7151 +#: app/Services/TranslationStrings.php:784
7152 +msgid "Match all conditions"
4727 7153 msgstr ""
4728 7154
4729 -#: app/Services/EmailNotification/Settings.php:564
4730 -msgid "Replied by Customer (To Agent/Admin)"
7155 +#: app/Services/TranslationStrings.php:785
7156 +msgid "Match any conditions"
4731 7157 msgstr ""
4732 7158
4733 -#: app/Services/Notifications/NotificationEventMap.php:58
4734 -#: app/Services/Notifications/NotificationEventMap.php:70
4735 -msgid "replied to a ticket"
7159 +#. translators: %s is the longest time a ticket has been waiting, e.g. 2 days
7160 +#: app/Services/TranslationStrings.php:788
7161 +#, php-format
7162 +msgid "Max Waiting: %s"
4736 7163 msgstr ""
4737 7164
4738 -#: app/Services/TranslationStrings.php:700
4739 -msgid "Replies"
7165 +#: app/Services/TranslationStrings.php:789
7166 +msgid "Max-time: --"
4740 7167 msgstr ""
4741 7168
4742 -#: app/Services/TranslationStrings.php:1061
4743 -msgid "replies and"
7169 +#: app/Services/TranslationStrings.php:790
7170 +msgid "MCP (Model Context Protocol) lets compatible AI clients like Claude Desktop, OpenAI Codex, and Cursor read and write your support data with your authorization. Enable the toggle above to connect an AI client to Fluent Support."
4744 7171 msgstr ""
4745 7172
4746 -#: app/Services/TranslationStrings.php:701
4747 -#: app/Services/TranslationStrings.php:1129
4748 -msgid "Reply"
7173 +#: app/Services/TranslationStrings.php:791
7174 +msgid "When enabled, Fluent Support exposes its tools through the WordPress Abilities API so AI agents can read and update support tickets with your authorization."
4749 7175 msgstr ""
4750 7176
4751 -#: app/Services/TranslationStrings.php:1130
4752 -msgid "Reply and Close"
7177 +#: app/Services/TranslationStrings.php:793
7178 +msgid "Meeting Type"
4753 7179 msgstr ""
4754 7180
4755 -#: app/Services/TranslationStrings.php:704
4756 -msgid "Reply and Close Ticket"
7181 +#: app/Services/TranslationStrings.php:794
7182 +msgid "Members"
4757 7183 msgstr ""
4758 7184
4759 -#: app/Http/Requests/TicketResponseRequest.php:25
4760 -msgid "Reply content is required"
7185 +#: app/Services/TranslationStrings.php:795
7186 +msgid "Merge"
4761 7187 msgstr ""
4762 7188
4763 -#: app/Services/CustomerPortalService.php:115
4764 -msgid "Reply has been added"
7189 +#: app/Services/TranslationStrings.php:796
7190 +msgid "Merge Ticket"
4765 7191 msgstr ""
4766 7192
4767 -#: app/Services/TranslationStrings.php:702
4768 -msgid "Reply Title"
7193 +#: app/Services/TranslationStrings.php:798
7194 +msgid "Message"
4769 7195 msgstr ""
4770 7196
4771 -#: app/Services/TranslationStrings.php:703
4772 -msgid "Reply To Selected Tickets"
7197 +#. translators: %s is the name of the help desk to import from, e.g. Zendesk
7198 +#: app/Services/TranslationStrings.php:800
7199 +#, php-format
7200 +msgid "Migrate tickets from %s in one click."
4773 7201 msgstr ""
4774 7202
4775 -#: app/Modules/PermissionManager.php:489
4776 -msgid "Reporting"
7203 +#: app/Services/TranslationStrings.php:801
7204 +msgid "Migrating..."
4777 7205 msgstr ""
4778 7206
4779 -#: app/Services/TranslationStrings.php:705 app/Hooks/Handlers/Menu.php:71
4780 -#: app/Hooks/Handlers/Menu.php:72 app/Hooks/Handlers/Menu.php:167
4781 -msgid "Reports"
7207 +#: app/Services/TranslationStrings.php:802
7208 +msgid "Minutes"
4782 7209 msgstr ""
4783 7210
4784 -#: app/Services/TranslationStrings.php:706
4785 -msgid "Request Token"
7211 +#: app/Services/TranslationStrings.php:803
7212 +msgid "Missing required fields."
4786 7213 msgstr ""
4787 7214
4788 -#: app/Services/TranslationStrings.php:707
4789 -msgid "Required"
7215 +#: app/Services/TranslationStrings.php:804
7216 +msgid "Model"
4790 7217 msgstr ""
4791 7218
4792 -#: app/Services/TranslationStrings.php:708
4793 -msgid "Reset"
7219 +#: app/Services/TranslationStrings.php:805
7220 +msgid "Mon"
4794 7221 msgstr ""
4795 7222
4796 -#: app/Services/TranslationStrings.php:709
4797 -msgid "Reset Filter"
7223 +#: app/Services/TranslationStrings.php:806
7224 +msgid "Mood"
4798 7225 msgstr ""
4799 7226
4800 -#: app/Services/TranslationStrings.php:710
4801 -msgid "Reset Filters"
7227 +#: app/Services/TranslationStrings.php:808
7228 +msgid "More Action"
4802 7229 msgstr ""
4803 7230
4804 -#: app/Hooks/Handlers/AuthHandler.php:203
4805 -msgid "Reset Password"
7231 +#: app/Services/TranslationStrings.php:809
7232 +msgid "More Actions"
4806 7233 msgstr ""
4807 7234
4808 -#: app/Hooks/Handlers/AuthHandler.php:88
4809 -msgid "Reset password"
7235 +#: app/Services/TranslationStrings.php:810
7236 +msgid "More actions"
4810 7237 msgstr ""
4811 7238
4812 -#: app/Services/TranslationStrings.php:711
4813 -msgid "Reset To Default Gravatar"
7239 +#: app/Services/TranslationStrings.php:811
7240 +msgid "Move"
4814 7241 msgstr ""
4815 7242
4816 -#: app/Services/TranslationStrings.php:712
4817 -msgid "Reset to Defaults"
7243 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
7244 +#: app/Services/TranslationStrings.php:813
7245 +#, php-format
7246 +msgid "Move %1$s to %2$s"
4818 7247 msgstr ""
4819 7248
4820 -#: app/Services/TranslationStrings.php:713
4821 -msgid "Reset to defaults"
7249 +#: app/Services/TranslationStrings.php:814
7250 +msgid "Move Tickets"
4822 7251 msgstr ""
4823 7252
4824 -#: app/Services/TranslationStrings.php:714
4825 -msgid "Reset to gravatar?"
7253 +#: app/Services/TranslationStrings.php:815
7254 +msgid "Move agents to"
4826 7255 msgstr ""
4827 7256
4828 -#. %s is the site name
4829 -#: app/Http/Controllers/AuthController.php:518
4830 -#, php-format
4831 -msgid "Reset your password for %s"
7257 +#: app/Services/TranslationStrings.php:816
7258 +msgid "Move all tickets to new Business Box"
4832 7259 msgstr ""
4833 7260
4834 -#. %s is the site name
4835 -#: app/Http/Controllers/AuthController.php:535
4836 -#, php-format
4837 -msgid "Reset your password for %s support portal"
7261 +#: app/Services/TranslationStrings.php:817
7262 +msgid "My Performance"
4838 7263 msgstr ""
4839 7264
4840 -#: app/Services/TranslationStrings.php:715
4841 -msgid "Resolve Stats"
7265 +#: app/Services/TranslationStrings.php:818
7266 +msgid "My Statistics"
4842 7267 msgstr ""
4843 7268
4844 -#: app/Services/TranslationStrings.php:716
4845 -msgid "Response Content"
7269 +#: app/Services/TranslationStrings.php:819
7270 +msgid "My Tickets"
4846 7271 msgstr ""
4847 7272
4848 -#: app/Services/TranslationStrings.php:717
4849 -msgid "Response Count"
7273 +#: app/Services/TranslationStrings.php:820
7274 +msgid "Name"
4850 7275 msgstr ""
4851 7276
4852 -#: app/Http/Controllers/TicketController.php:627
4853 -msgid "Response has been added"
7277 +#: app/Services/TranslationStrings.php:821
7278 +msgid "Name:"
4854 7279 msgstr ""
4855 7280
4856 -#: app/Http/Controllers/TicketController.php:1336
4857 -msgid "Response has been added to the selected tickets"
7281 +#: app/Services/TranslationStrings.php:822
7282 +msgid "Need Help?"
4858 7283 msgstr ""
4859 7284
4860 -#: app/Http/Controllers/ChatMessageParserController.php:38
4861 -msgid "Response has been successfully recorded"
7285 +#: app/Services/TranslationStrings.php:823
7286 +msgid "Need attention"
4862 7287 msgstr ""
4863 7288
4864 -#: app/Services/TranslationStrings.php:718
4865 -msgid "Response Stats"
7289 +#: app/Services/TranslationStrings.php:824
7290 +msgid "Needs Attention"
4866 7291 msgstr ""
4867 7292
4868 -#: app/Services/TranslationStrings.php:719
4869 -msgid "Response Title"
7293 +#: app/Services/TranslationStrings.php:825
7294 +msgid "Needs attention first"
4870 7295 msgstr ""
4871 7296
4872 -#: app/Services/TranslationStrings.php:720 app/Services/Helper.php:747
4873 -#: app/Modules/StatModule.php:81 app/Modules/StatModule.php:124
4874 -#: app/Modules/StatModule.php:168
4875 -#: app/Http/Controllers/ReportingController.php:444
4876 -msgid "Responses"
7297 +#: app/Services/TranslationStrings.php:826
7298 +msgid "Never"
4877 7299 msgstr ""
4878 7300
4879 -#: app/Services/Helper.php:971
4880 -msgid "Restrict Content pro"
7301 +#: app/Services/TranslationStrings.php:827
7302 +msgid "New Option"
4881 7303 msgstr ""
4882 7304
4883 -#: app/Services/TranslationStrings.php:721
4884 -msgid "Restrictions"
7305 +#: app/Services/TranslationStrings.php:829
7306 +msgid "New conversation"
4885 7307 msgstr ""
4886 7308
4887 -#: app/Services/TranslationStrings.php:722
4888 -msgid "Resume Previous Migration"
7309 +#: app/Services/TranslationStrings.php:830
7310 +msgid "New replies loaded. Your reply is still in the editor."
4889 7311 msgstr ""
4890 7312
4891 -#: app/Services/TranslationStrings.php:723
4892 -msgid "Review your Workflow"
7313 +#: app/Services/TranslationStrings.php:831
7314 +msgid "New reply on this ticket"
4893 7315 msgstr ""
4894 7316
4895 -#: app/Services/TranslationStrings.php:724
4896 -msgid "Run Workflow"
7317 +#: app/Services/TranslationStrings.php:832
7318 +msgid "Next"
4897 7319 msgstr ""
4898 7320
4899 -#: app/Modules/PermissionManager.php:477
4900 -msgid "Run workflows"
7321 +#: app/Services/TranslationStrings.php:833
7322 +msgid "Next 14 days"
4901 7323 msgstr ""
4902 7324
4903 -#: app/Services/TranslationStrings.php:725
4904 -msgid "Running the"
7325 +#: app/Services/TranslationStrings.php:834
7326 +msgid "Next 3 days"
4905 7327 msgstr ""
4906 7328
4907 -#: app/Services/TranslationStrings.php:726
4908 -msgid "Save"
7329 +#: app/Services/TranslationStrings.php:835
7330 +msgid "Next Meeting"
4909 7331 msgstr ""
4910 7332
4911 -#: app/Services/TranslationStrings.php:727
4912 -msgid "Save Configuration"
7333 +#: app/Services/TranslationStrings.php:836
7334 +msgid "Next Step"
4913 7335 msgstr ""
4914 7336
4915 -#: app/Services/TranslationStrings.php:728
4916 -msgid "Save Filter"
7337 +#: app/Services/TranslationStrings.php:837
7338 +msgid "Next week"
4917 7339 msgstr ""
4918 7340
4919 -#: app/Services/TranslationStrings.php:729
4920 -msgid "Save Prompt Options"
7341 +#: app/Services/TranslationStrings.php:838
7342 +msgid "No"
4921 7343 msgstr ""
4922 7344
4923 -#: app/Services/TranslationStrings.php:730
4924 -msgid "Save Reply"
7345 +#: app/Services/TranslationStrings.php:839
7346 +msgid "No Agent Groups Found"
4925 7347 msgstr ""
4926 7348
4927 -#: app/Services/TranslationStrings.php:732
4928 -msgid "Save search"
7349 +#: app/Services/TranslationStrings.php:840
7350 +msgid "No Data"
4929 7351 msgstr ""
4930 7352
4931 -#: app/Services/TranslationStrings.php:731
4932 -msgid "Save Settings"
7353 +#: app/Services/TranslationStrings.php:841
7354 +msgid "No Data Found"
4933 7355 msgstr ""
4934 7356
4935 -#: app/Services/TranslationStrings.php:733
4936 -msgid "Saved Draft"
7357 +#: app/Services/TranslationStrings.php:842
7358 +msgid "No FluentBot configured"
4937 7359 msgstr ""
4938 7360
4939 -#: app/Services/TranslationStrings.php:734
4940 -msgid "Saved Filters"
7361 +#: app/Services/TranslationStrings.php:843
7362 +msgid "No Products Found"
4941 7363 msgstr ""
4942 7364
4943 -#: app/Services/TranslationStrings.php:735 app/Hooks/Handlers/Menu.php:126
4944 -#: app/Hooks/Handlers/Menu.php:127 app/Hooks/Handlers/Menu.php:205
4945 -msgid "Saved Replies"
7365 +#: app/Services/TranslationStrings.php:844
7366 +msgid "No Results Found"
4946 7367 msgstr ""
4947 7368
4948 -#: app/Services/TranslationStrings.php:736
4949 -#: app/Services/TranslationStrings.php:1131
4950 -msgid "Search"
7369 +#: app/Services/TranslationStrings.php:845
7370 +msgid "No Support Staff Found"
4951 7371 msgstr ""
4952 7372
4953 -#: app/Services/TranslationStrings.php:737
4954 -msgid "Search Agents"
7373 +#: app/Services/TranslationStrings.php:846
7374 +msgid "No Tags Found"
4955 7375 msgstr ""
4956 7376
4957 -#: app/Services/TranslationStrings.php:738
4958 -msgid "Search Customers..."
7377 +#: app/Services/TranslationStrings.php:847
7378 +msgid "No Teams"
4959 7379 msgstr ""
4960 7380
4961 -#: app/Services/TicketHelper.php:441
4962 -msgid "Search deleted successfully."
7381 +#: app/Services/TranslationStrings.php:848
7382 +msgid "No Thanks"
4963 7383 msgstr ""
4964 7384
4965 -#: app/Services/TranslationStrings.php:739
4966 -msgid "Search Existing contact or provide email address"
7385 +#: app/Services/TranslationStrings.php:849
7386 +msgid "No additional data found"
4967 7387 msgstr ""
4968 7388
4969 -#: app/Services/TicketHelper.php:446
4970 -msgid "Search ID not found."
7389 +#: app/Services/TranslationStrings.php:850
7390 +msgid "No agent found, Please select or make sure you have agents to export"
4971 7391 msgstr ""
4972 7392
4973 -#: app/Services/TranslationStrings.php:740
4974 -msgid "Search Name"
7393 +#: app/Services/TranslationStrings.php:851
7394 +msgid "No agent performance data available"
4975 7395 msgstr ""
4976 7396
4977 -#: app/Services/TranslationStrings.php:742
4978 -msgid "Search or provide email address"
7397 +#: app/Services/TranslationStrings.php:852
7398 +msgid "No agents found"
4979 7399 msgstr ""
4980 7400
4981 -#: app/Services/TranslationStrings.php:743
4982 -msgid "Search replies"
7401 +#: app/Services/TranslationStrings.php:853
7402 +msgid "No audit for this range yet"
4983 7403 msgstr ""
4984 7404
4985 -#: app/Services/TranslationStrings.php:744
4986 -msgid "Search responses..."
7405 +#: app/Services/TranslationStrings.php:854
7406 +msgid "No available tags found"
4987 7407 msgstr ""
4988 7408
4989 -#: app/Services/TranslationStrings.php:741
4990 -msgid "Search Widget..."
7409 +#: app/Services/TranslationStrings.php:855
7410 +msgid "No available times found for the selected dates."
4991 7411 msgstr ""
4992 7412
4993 -#: app/Services/TranslationStrings.php:745
4994 -msgid "Search..."
7413 +#: app/Services/TranslationStrings.php:856
7414 +msgid "No available times found for this range."
4995 7415 msgstr ""
4996 7416
4997 -#: app/Services/TranslationStrings.php:746
4998 -msgid "Secret Key"
7417 +#: app/Services/TranslationStrings.php:857
7418 +msgid "No bot for this product"
4999 7419 msgstr ""
5000 7420
5001 -#: app/Http/Controllers/AuthController.php:188
5002 -msgid "Security verification failed"
7421 +#: app/Services/TranslationStrings.php:858
7422 +msgid "No customers selected for deletion."
5003 7423 msgstr ""
5004 7424
5005 -#: app/Http/Controllers/AuthController.php:34
5006 -#: app/Http/Controllers/AuthController.php:442
5007 -msgid "Security verification failed. Please try again"
7425 +#: app/Services/TranslationStrings.php:859
7426 +msgid "No logging yet!"
5008 7427 msgstr ""
5009 7428
5010 -#. followed by the booking URL.
5011 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:126
5012 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:387
5013 -msgid "See all available times"
7429 +#: app/Services/TranslationStrings.php:860
7430 +msgid "No past conversations yet."
5014 7431 msgstr ""
5015 7432
5016 -#: app/Services/TranslationStrings.php:747
5017 -msgid "Select"
7433 +#: app/Services/TranslationStrings.php:861
7434 +msgid "No prior replies on this ticket yet, so there is nothing to pick as context"
5018 7435 msgstr ""
5019 7436
5020 -#: app/Hooks/Handlers/AuthHandler.php:432
5021 -msgid "Select a Country"
7437 +#: app/Services/TranslationStrings.php:862
7438 +msgid "No product data available"
5022 7439 msgstr ""
5023 7440
5024 -#: app/Services/TranslationStrings.php:771
5025 -msgid "Select a customer"
7441 +#: app/Services/TranslationStrings.php:863
7442 +msgid "No products found"
5026 7443 msgstr ""
5027 7444
5028 -#: app/Services/TranslationStrings.php:772
5029 -msgid "Select a fallback group"
7445 +#: app/Services/TranslationStrings.php:864
7446 +msgid "No public FluentBooking event types found. Please enable calendar sharing or publish an event type."
5030 7447 msgstr ""
5031 7448
5032 -#: app/Services/TranslationStrings.php:770
5033 -#: app/Services/EmailNotification/Settings.php:220
5034 -msgid "Select a Page"
7449 +#: app/Services/TranslationStrings.php:865
7450 +msgid "No saved replies found."
5035 7451 msgstr ""
5036 7452
5037 -#: app/Services/TranslationStrings.php:773
5038 -msgid "Select a product"
7453 +#: app/Services/TranslationStrings.php:866
7454 +msgid "No snapshots yet."
5039 7455 msgstr ""
5040 7456
5041 -#: app/Services/TranslationStrings.php:748
5042 -msgid "Select Action"
7457 +#: app/Services/TranslationStrings.php:867
7458 +msgid "No tags yet"
5043 7459 msgstr ""
5044 7460
5045 -#: app/Services/TranslationStrings.php:749
5046 -msgid "Select Agent"
7461 +#: app/Services/TranslationStrings.php:868
7462 +msgid "No ticket replies sent as context"
5047 7463 msgstr ""
5048 7464
5049 -#: app/Services/TranslationStrings.php:750
5050 -msgid "Select Agent Group"
7465 +#: app/Services/TranslationStrings.php:869
7466 +#: app/Services/TranslationStrings.php:1607
7467 +msgid "No tickets found"
5051 7468 msgstr ""
5052 7469
5053 -#: app/Services/TranslationStrings.php:751
5054 -msgid "Select Agents"
7470 +#: app/Services/TranslationStrings.php:870
7471 +msgid "No tickets found for this range."
5055 7472 msgstr ""
5056 7473
5057 -#: app/Services/TranslationStrings.php:752
5058 -msgid "Select All"
7474 +#: app/Services/TranslationStrings.php:871
7475 +msgid "No tickets need attention in this range."
5059 7476 msgstr ""
5060 7477
5061 -#: app/Services/TranslationStrings.php:774
5062 -msgid "Select all"
7478 +#: app/Services/TranslationStrings.php:872
7479 +msgid "No unread notifications found"
5063 7480 msgstr ""
5064 7481
5065 -#: app/Services/TranslationStrings.php:775
5066 -msgid "Select an Agent"
7482 +#: app/Services/TranslationStrings.php:873
7483 +msgid "No workflows selected for deletion."
5067 7484 msgstr ""
5068 7485
5069 -#: app/Services/TranslationStrings.php:776
5070 -msgid "Select an option:"
7486 +#: app/Services/TranslationStrings.php:874
7487 +msgid "None"
5071 7488 msgstr ""
5072 7489
5073 -#: app/Services/TranslationStrings.php:753
5074 -msgid "Select Board"
7490 +#: app/Services/TranslationStrings.php:875
7491 +msgid "None of the selected tickets have a tag."
5075 7492 msgstr ""
5076 7493
5077 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
5078 -msgid "Select Business"
7494 +#: app/Services/TranslationStrings.php:876
7495 +msgid "None reported"
5079 7496 msgstr ""
5080 7497
5081 -#: app/Services/TranslationStrings.php:754
5082 -msgid "Select Business Box"
7498 +#: app/Services/TranslationStrings.php:878
7499 +msgid "Not Activated"
5083 7500 msgstr ""
5084 7501
5085 -#: app/Services/TranslationStrings.php:755
5086 -msgid "Select Business Inbox"
7502 +#: app/Services/TranslationStrings.php:879
7503 +msgid "Not Contains"
5087 7504 msgstr ""
5088 7505
5089 -#: app/Services/TranslationStrings.php:1035
5090 -msgid "Select columns that you want to export"
7506 +#: app/Services/TranslationStrings.php:880
7507 +msgid "Not Equal"
5091 7508 msgstr ""
5092 7509
5093 -#: app/Services/TranslationStrings.php:756
5094 -msgid "Select Contact Property"
7510 +#: app/Services/TranslationStrings.php:881
7511 +msgid "Not Includes In"
5095 7512 msgstr ""
5096 7513
5097 -#: app/Services/TranslationStrings.php:757
5098 -msgid "Select Customer"
7514 +#: app/Services/TranslationStrings.php:882
7515 +msgid "Not Responded Yet"
5099 7516 msgstr ""
5100 7517
5101 -#: app/Services/TranslationStrings.php:777
5102 -msgid "Select date range"
7518 +#: app/Services/TranslationStrings.php:883
7519 +msgid "Not answered same day"
5103 7520 msgstr ""
5104 7521
5105 -#: app/Services/TranslationStrings.php:758
5106 -msgid "Select Field"
7522 +#: app/Services/TranslationStrings.php:884
7523 +msgid "Not contains"
5107 7524 msgstr ""
5108 7525
5109 -#: app/Services/TranslationStrings.php:759
5110 -msgid "Select Field Type"
7526 +#: app/Services/TranslationStrings.php:885
7527 +msgid "Not editable"
5111 7528 msgstr ""
5112 7529
5113 -#: app/Services/TranslationStrings.php:760
5114 -msgid "Select Form Property"
7530 +#: app/Services/TranslationStrings.php:886
7531 +msgid "Not helpful"
5115 7532 msgstr ""
5116 7533
5117 -#: app/Services/TranslationStrings.php:761
5118 -msgid "Select Integration Event"
7534 +#: app/Services/TranslationStrings.php:887
7535 +msgid "Not recorded"
5119 7536 msgstr ""
5120 7537
5121 -#: app/Services/TranslationStrings.php:762
5122 -msgid "Select Mailboxes"
7538 +#: app/Services/TranslationStrings.php:888
7539 +msgid "Not set yet"
5123 7540 msgstr ""
5124 7541
5125 -#: app/Services/TranslationStrings.php:763
5126 -msgid "Select Meeting Type"
7542 +#: app/Services/TranslationStrings.php:889
7543 +msgid "Not yet"
5127 7544 msgstr ""
5128 7545
5129 -#: app/Services/TranslationStrings.php:764
5130 -msgid "Select Model"
7546 +#: app/Services/TranslationStrings.php:890
7547 +msgid "Notes"
5131 7548 msgstr ""
5132 7549
5133 -#: app/Services/TranslationStrings.php:765
5134 -msgid "Select Operator"
7550 +#. translators: %s is the search text
7551 +#: app/Services/TranslationStrings.php:892
7552 +#, php-format
7553 +msgid "Nothing matches \"%s\""
5135 7554 msgstr ""
5136 7555
5137 -#: app/Services/TranslationStrings.php:766
5138 -msgid "Select Option"
7556 +#: app/Services/TranslationStrings.php:893
7557 +msgid "Nothing to choose from yet"
5139 7558 msgstr ""
5140 7559
5141 -#: app/Services/EmailNotification/Settings.php:223
5142 -msgid "Select Portal Page"
7560 +#: app/Services/TranslationStrings.php:894
7561 +msgid "Nothing to copy"
5143 7562 msgstr ""
5144 7563
5145 -#: app/Services/TranslationStrings.php:767
5146 -msgid "Select Product"
7564 +#: app/Services/TranslationStrings.php:896
7565 +msgid "Notification Settings"
5147 7566 msgstr ""
5148 7567
5149 -#: app/Services/TranslationStrings.php:778
5150 -msgid "Select products"
7568 +#: app/Services/TranslationStrings.php:897
7569 +msgid "Notifications"
5151 7570 msgstr ""
5152 7571
5153 -#: app/Services/TranslationStrings.php:779
5154 -#: app/Services/TranslationStrings.php:1162
5155 -msgid "Select related Product/Service"
7572 +#: app/Services/TranslationStrings.php:898
7573 +msgid "Number of responses"
5156 7574 msgstr ""
5157 7575
5158 -#: app/Services/TranslationStrings.php:768
5159 -msgid "Select Stage"
7576 +#: app/Services/TranslationStrings.php:899
7577 +msgid "Number of tickets"
5160 7578 msgstr ""
5161 7579
5162 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
5163 -msgid "Select Support Product"
7580 +#: app/Services/TranslationStrings.php:900
7581 +msgid "OK"
5164 7582 msgstr ""
5165 7583
5166 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
5167 -msgid "Select the Business you would like to add your Support Ticket to."
7584 +#: app/Services/TranslationStrings.php:901
7585 +msgid "OR"
5168 7586 msgstr ""
5169 7587
5170 -#: app/Http/Controllers/SettingsController.php:226
5171 -msgid ""
5172 -"Select the default status for new contacts. If you select pending and it's a "
5173 -"new contact then a double optin email will be sent"
7588 +#: app/Services/TranslationStrings.php:902
7589 +msgid "Offer Availability"
5174 7590 msgstr ""
5175 7591
5176 -#: app/Services/TranslationStrings.php:780
5177 -msgid "Select ticket that you want to move"
7592 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7593 +#: app/Services/TranslationStrings.php:904
7594 +#, php-format
7595 +msgid "On %1$s of %2$s"
5178 7596 msgstr ""
5179 7597
5180 -#: app/Services/TranslationStrings.php:781
5181 -msgid "Select up to 7 dates"
7598 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7599 +#: app/Services/TranslationStrings.php:906
7600 +msgid "On all"
5182 7601 msgstr ""
5183 7602
5184 -#: app/Services/TranslationStrings.php:782
5185 -msgid "Select up to 7 dates to preview availability."
7603 +#. translators: %s is the mailbox email address
7604 +#: app/Services/TranslationStrings.php:908
7605 +#, php-format
7606 +msgid "Once you activate auto-forwarding for %s, the status will become active."
5186 7607 msgstr ""
5187 7608
5188 -#: app/Services/TranslationStrings.php:769
5189 -msgid "Select Value"
7609 +#: app/Services/TranslationStrings.php:909
7610 +msgid "Only FluentBooking available dates can be selected"
5190 7611 msgstr ""
5191 7612
5192 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
5193 -msgid ""
5194 -"Select which Fluent Forms fields pair with their<br /> respective Fluent "
5195 -"Support fields."
7613 +#: app/Services/TranslationStrings.php:910
7614 +msgid "Only a site administrator can connect, disconnect or switch Remote Portal."
5196 7615 msgstr ""
5197 7616
5198 -#: app/Services/TranslationStrings.php:1067
5199 -msgid "selected"
7617 +#: app/Services/TranslationStrings.php:911
7618 +msgid "Open FluentBooking"
5200 7619 msgstr ""
5201 7620
5202 -#: app/Services/MailerInbox/MailBoxService.php:80
5203 -msgid "Selected Business has been deleted"
7621 +#: app/Services/TranslationStrings.php:912
7622 +msgid "Open FluentBot settings"
5204 7623 msgstr ""
5205 7624
5206 -#: app/Services/MailerInbox/MailBoxService.php:151
5207 -msgid "Selected Business has been set as default"
7625 +#: app/Services/TranslationStrings.php:913
7626 +msgid "Open Ticket"
5208 7627 msgstr ""
5209 7628
5210 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:104
5211 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:156
5212 -msgid "Selected FluentBooking event type is not available."
7629 +#: app/Services/TranslationStrings.php:914
7630 +msgid "Open Ticket in New Tab"
5213 7631 msgstr ""
5214 7632
5215 -#: app/Services/TranslationStrings.php:783
5216 -msgid "Selected item already selected"
7633 +#: app/Services/TranslationStrings.php:916
7634 +msgid "Open exact booking in FluentBooking"
5217 7635 msgstr ""
5218 7636
5219 -#: app/Http/Controllers/TicketController.php:1370
5220 -msgid "Selected response has been deleted"
7637 +#: app/Services/TranslationStrings.php:917
7638 +msgid "Open the reply editor first to insert FluentBot content."
5221 7639 msgstr ""
5222 7640
5223 -#: app/Http/Controllers/TicketController.php:1416
5224 -msgid "Selected response has been updated"
7641 +#: app/Services/TranslationStrings.php:918
7642 +msgid "Operator"
5225 7643 msgstr ""
5226 7644
5227 -#: app/Http/Controllers/TicketController.php:1206
5228 -msgid "Selected tags has been added to tickets"
7645 +#: app/Services/TranslationStrings.php:919
7646 +msgid "Option Value"
5229 7647 msgstr ""
5230 7648
5231 -#: app/Services/TranslationStrings.php:784
5232 -msgid "Selected workflows deleted successfully"
7649 +#: app/Services/TranslationStrings.php:920
7650 +msgid "Optional: tell us what was wrong..."
5233 7651 msgstr ""
5234 7652
5235 -#: app/Services/Helper.php:925
5236 -msgid "Self-hosted email and marketing automation for WordPress"
7653 +#: app/Services/TranslationStrings.php:921
7654 +msgid "Other"
5237 7655 msgstr ""
5238 7656
5239 -#: app/Services/TranslationStrings.php:786
5240 -msgid "Send as Informational Reply"
7657 +#: app/Services/TranslationStrings.php:922
7658 +msgid "Others"
5241 7659 msgstr ""
5242 7660
5243 -#: app/Services/TranslationStrings.php:785
5244 -msgid "Send Attachments"
7661 +#: app/Services/TranslationStrings.php:923
7662 +msgid "Overall"
5245 7663 msgstr ""
5246 7664
5247 -#: app/Services/TranslationStrings.php:787
5248 -msgid "Send message"
7665 +#: app/Services/TranslationStrings.php:924
7666 +msgid "Overall Activities"
5249 7667 msgstr ""
5250 7668
5251 -#: app/Hooks/Handlers/Menu.php:409
5252 -msgid ""
5253 -"Send Telegram notifications to Group, Channel or individual person inbox and "
5254 -"reply from Telegram inbox"
7669 +#: app/Services/TranslationStrings.php:925
7670 +msgid "Overall Ticket Stats"
5255 7671 msgstr ""
5256 7672
5257 -#: app/Hooks/Handlers/Menu.php:416
5258 -msgid "Send ticket activity notifications to slack"
7673 +#: app/Services/TranslationStrings.php:926
7674 +msgid "Overview"
5259 7675 msgstr ""
5260 7676
5261 -#: app/Services/TranslationStrings.php:792
5262 -msgid "Set as Default"
7677 +#. translators: %1$s is the current page number, %2$s the total number of pages
7678 +#: app/Services/TranslationStrings.php:928
7679 +#: app/Services/TranslationStrings.php:1611
7680 +#, php-format
7681 +msgid "Page %1$s of %2$s"
5263 7682 msgstr ""
5264 7683
5265 -#: app/Services/TranslationStrings.php:793
5266 -msgid "Set as Default Group"
7684 +#: app/Services/TranslationStrings.php:929
7685 +msgid "Page ID"
5267 7686 msgstr ""
5268 7687
5269 -#: app/Services/TranslationStrings.php:788
5270 -msgid "Set Business Mailbox"
7688 +#: app/Services/TranslationStrings.php:931
7689 +msgid "Password (Leave blank for auto generated)"
5271 7690 msgstr ""
5272 7691
5273 -#: app/Services/TranslationStrings.php:789
5274 -msgid "Set Estimated Time"
7692 +#: app/Services/TranslationStrings.php:932
7693 +msgid "Past Meetings"
5275 7694 msgstr ""
5276 7695
5277 -#: app/Services/TranslationStrings.php:790
5278 -msgid "Set Estimation"
7696 +#: app/Services/TranslationStrings.php:933
7697 +msgid "Past conversations"
5279 7698 msgstr ""
5280 7699
5281 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
5282 -msgid "Set FluentSupport"
7700 +#: app/Services/TranslationStrings.php:934
7701 +msgid "Paste the authorization code here once you get it."
5283 7702 msgstr ""
5284 7703
5285 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
5286 -msgid "Set Product"
7704 +#: app/Services/TranslationStrings.php:935
7705 +msgid "Paste your FluentBot API key (fbt_...)"
5287 7706 msgstr ""
5288 7707
5289 -#: app/Services/TranslationStrings.php:791
5290 -msgid "Set Your Trigger & Conditions"
7708 +#: app/Services/TranslationStrings.php:936
7709 +msgid "Permissions"
5291 7710 msgstr ""
5292 7711
5293 -#: app/Services/TranslationStrings.php:794
5294 -#: app/Modules/PermissionManager.php:482 app/Hooks/Handlers/Menu.php:137
5295 -#: app/Hooks/Handlers/Menu.php:138
5296 -msgid "Settings"
7712 +#: app/Services/TranslationStrings.php:937
7713 +msgid "Personal Reports"
5297 7714 msgstr ""
5298 7715
5299 -#: app/Services/TranslationStrings.php:795
5300 -msgid "Settings could not be found"
7716 +#: app/Services/TranslationStrings.php:938
7717 +msgid "Pick a configured product from the dropdown before sending."
5301 7718 msgstr ""
5302 7719
5303 -#: app/Services/TranslationStrings.php:796
5304 -msgid "Settings could not be loaded"
7720 +#: app/Services/TranslationStrings.php:939
7721 +msgid "Pick a configured product from the dropdown to start chatting"
5305 7722 msgstr ""
5306 7723
5307 -#: app/Http/Controllers/SlackController.php:41
5308 -#: app/Http/Controllers/IntegrationController.php:41
5309 -msgid "Settings failed to save"
7724 +#: app/Services/TranslationStrings.php:940
7725 +msgid "Pick a day"
5310 7726 msgstr ""
5311 7727
5312 -#: app/Services/MailerInbox/MailBoxService.php:195
5313 -#: app/Http/Controllers/SlackController.php:48
5314 -#: app/Http/Controllers/IntegrationController.php:49
5315 -#: app/Http/Controllers/SettingsController.php:86
5316 -msgid "Settings has been updated"
7728 +#: app/Services/TranslationStrings.php:941
7729 +msgid "Placeholder"
5317 7730 msgstr ""
5318 7731
5319 -#: app/Services/TranslationStrings.php:797
5320 -msgid "Setup products/services for ticket categorization"
7732 +#: app/Services/TranslationStrings.php:942
7733 +msgid "Please Provide label"
5321 7734 msgstr ""
5322 7735
5323 -#: app/Services/TranslationStrings.php:798
5324 -msgid "Share Essentials"
7736 +#: app/Services/TranslationStrings.php:943
7737 +msgid "Please add at least one group member."
5325 7738 msgstr ""
5326 7739
5327 -#: app/Services/TranslationStrings.php:1070
5328 -msgid "shipping"
7740 +#: app/Services/TranslationStrings.php:944
7741 +msgid "Please choose whether to move all tickets or only the selected ones."
5329 7742 msgstr ""
5330 7743
5331 -#: app/Services/TranslationStrings.php:799
5332 -msgid "Shipping Details"
7744 +#: app/Services/TranslationStrings.php:945
7745 +msgid "Please configure"
5333 7746 msgstr ""
5334 7747
5335 -#: app/Services/TranslationStrings.php:800
5336 -msgid "Shipping details"
7748 +#: app/Services/TranslationStrings.php:946
7749 +msgid "Please contact our support team for assistance."
5337 7750 msgstr ""
5338 7751
5339 -#: app/Services/TranslationStrings.php:801
5340 -msgid "Shipping method"
7752 +#: app/Services/TranslationStrings.php:947
7753 +msgid "Please contact with"
5341 7754 msgstr ""
5342 7755
5343 -#: app/Services/TranslationStrings.php:802
5344 -msgid "Shortcode copied to clipboard:"
7756 +#. translators: %s is the mailbox email address
7757 +#: app/Services/TranslationStrings.php:949
7758 +#, php-format
7759 +msgid "Please enable auto-forwarding of your emails from %s to the following address."
5345 7760 msgstr ""
5346 7761
5347 -#: app/Services/EmailNotification/Settings.php:457
5348 -msgid "Shortcut"
7762 +#: app/Services/TranslationStrings.php:950
7763 +msgid "Please enter email"
5349 7764 msgstr ""
5350 7765
5351 -#: app/Services/TranslationStrings.php:803
5352 -msgid "Show Bulk Action"
7766 +#: app/Services/TranslationStrings.php:951
7767 +msgid "Please enter your license key."
5353 7768 msgstr ""
5354 7769
5355 -#: app/Services/TranslationStrings.php:804
5356 -msgid "Signin and Registration forms are handled by FluentAuth Plugin"
7770 +#: app/Services/TranslationStrings.php:952
7771 +msgid "Please provide a license key"
5357 7772 msgstr ""
5358 7773
5359 -#: app/Hooks/Handlers/AuthHandler.php:151
5360 -msgid "Signup"
7774 +#: app/Services/TranslationStrings.php:953
7775 +msgid "Please provide a valid email address."
5361 7776 msgstr ""
5362 7777
5363 -#: app/Services/TranslationStrings.php:805
5364 -msgid "Signup Form"
7778 +#: app/Services/TranslationStrings.php:954
7779 +msgid "Please provide a valid name or filter criteria."
5365 7780 msgstr ""
5366 7781
5367 -#: app/Services/TranslationStrings.php:806
5368 -msgid "Site Key"
7782 +#: app/Services/TranslationStrings.php:955
7783 +msgid "Please provide fallback box"
5369 7784 msgstr ""
5370 7785
5371 -#: app/Services/Helper.php:894 app/Hooks/Handlers/Menu.php:415
5372 -msgid "Slack"
7786 +#: app/Services/TranslationStrings.php:956
7787 +msgid "Please provide valid field option values"
5373 7788 msgstr ""
5374 7789
5375 -#: app/Services/TranslationStrings.php:807
5376 -msgid "Slack Integration"
7790 +#: app/Services/TranslationStrings.php:957
7791 +msgid "Please provide your Fluent Support license key."
5377 7792 msgstr ""
5378 7793
5379 -#: app/Services/TranslationStrings.php:808
5380 -msgid "Slack User ID"
7794 +#: app/Services/TranslationStrings.php:958
7795 +msgid "Please select"
5381 7796 msgstr ""
5382 7797
5383 -#: app/Services/TranslationStrings.php:809
5384 -msgid "Slug"
7798 +#. translators: %s is the contact provider, e.g. FluentCRM
7799 +#: app/Services/TranslationStrings.php:960
7800 +#, php-format
7801 +msgid "Please select a contact (%s)"
5385 7802 msgstr ""
5386 7803
5387 -#: app/Services/TranslationStrings.php:810
5388 -msgid "Slug (Optional)"
7804 +#: app/Services/TranslationStrings.php:961
7805 +msgid "Please select a fallback business box"
5389 7806 msgstr ""
5390 7807
5391 -#: app/Services/TranslationStrings.php:811
5392 -msgid "Smart Codes"
7808 +#: app/Services/TranslationStrings.php:962
7809 +msgid "Please select a mailbox"
5393 7810 msgstr ""
5394 7811
5395 -#: app/Services/TranslationStrings.php:812
5396 -msgid "Some General Prompts"
7812 +#: app/Services/TranslationStrings.php:963
7813 +msgid "Please select an agent to assign"
5397 7814 msgstr ""
5398 7815
5399 -#: app/Services/Notifications/NotificationFormatter.php:209
5400 -msgid "Someone"
7816 +#: app/Services/TranslationStrings.php:964
7817 +msgid "Please select an option"
5401 7818 msgstr ""
5402 7819
5403 -#: app/Http/Controllers/AuthController.php:539
5404 -msgid ""
5405 -"Someone has requested a new password for the following account on WordPress:"
7820 +#: app/Services/TranslationStrings.php:965
7821 +msgid "Please select at least one FluentCRM Tag"
5406 7822 msgstr ""
5407 7823
5408 -#. %s is the site name
5409 -#: app/Hooks/Handlers/TwoFaHandler.php:161
7824 +#: app/Services/TranslationStrings.php:966
7825 +msgid "Please select at least one ticket."
7826 +msgstr ""
7827 +
7828 +#: app/Services/TranslationStrings.php:967
7829 +msgid "Please setup your support portal first"
7830 +msgstr ""
7831 +
7832 +#: app/Services/TranslationStrings.php:968
7833 +msgid "Please wait for all attachments to finish uploading before creating the ticket."
7834 +msgstr ""
7835 +
7836 +#: app/Services/TranslationStrings.php:969
7837 +msgid "Please wait for all attachments to finish uploading before submitting the reply."
7838 +msgstr ""
7839 +
7840 +#: app/Services/TranslationStrings.php:970
7841 +msgid "Please wait for the attachment to finish uploading before creating the ticket."
7842 +msgstr ""
7843 +
7844 +#: app/Services/TranslationStrings.php:971
7845 +msgid "Please wait for the attachment to finish uploading before submitting the reply."
7846 +msgstr ""
7847 +
7848 +#: app/Services/TranslationStrings.php:972
7849 +msgid "Precise (0)"
7850 +msgstr ""
7851 +
7852 +#: app/Services/TranslationStrings.php:973
7853 +msgid "Preferred Product"
7854 +msgstr ""
7855 +
7856 +#: app/Services/TranslationStrings.php:974
7857 +msgid "Press enter to save"
7858 +msgstr ""
7859 +
7860 +#: app/Services/TranslationStrings.php:975
7861 +msgid "Preview"
7862 +msgstr ""
7863 +
7864 +#: app/Services/TranslationStrings.php:976
7865 +msgid "Preview help"
7866 +msgstr ""
7867 +
7868 +#: app/Services/TranslationStrings.php:977
7869 +msgid "Previous Conversations"
7870 +msgstr ""
7871 +
7872 +#. translators: %s is the number of other tickets from this customer
7873 +#: app/Services/TranslationStrings.php:979
5410 7874 #, php-format
5411 -msgid ""
5412 -"Someone requested to login to %s and here is the Login code that you can use "
5413 -"in the login form"
7875 +msgid "Previous Conversations (%s)"
5414 7876 msgstr ""
5415 7877
5416 -#: app/Services/TranslationStrings.php:813
5417 -msgid "Something went wrong"
7878 +#: app/Services/TranslationStrings.php:980
7879 +msgid "Priority"
5418 7880 msgstr ""
5419 7881
5420 -#: app/Services/AvatarUploder.php:29
5421 -msgid "Something went wrong while updating the profile picture"
7882 +#: app/Services/TranslationStrings.php:981
7883 +msgid "Priority (Customer)"
5422 7884 msgstr ""
5423 7885
5424 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:41
5425 -msgid "Something went wrong."
7886 +#: app/Services/TranslationStrings.php:983
7887 +msgid "Product Breakdown"
5426 7888 msgstr ""
5427 7889
5428 -#: app/Services/Helper.php:1747
5429 -#: app/Http/Controllers/FluentBotController.php:225
5430 -msgid "Something went wrong. Please try again later."
7890 +#: app/Services/TranslationStrings.php:984
7891 +msgid "Product Description"
5431 7892 msgstr ""
5432 7893
5433 -#: app/Services/TranslationStrings.php:814
5434 -msgid "Something went wrong. Please try again."
7894 +#: app/Services/TranslationStrings.php:985
7895 +msgid "Product Distribution by Responses"
5435 7896 msgstr ""
5436 7897
5437 -#: app/Http/Controllers/TicketController.php:1210
5438 -msgid "Sorry no action found as available"
7898 +#: app/Services/TranslationStrings.php:986
7899 +msgid "Product Distribution by Tickets"
5439 7900 msgstr ""
5440 7901
5441 -#: app/Http/Controllers/TicketController.php:1288
5442 -msgid "Sorry no tickets found based on your filter and bulk actions"
7902 +#: app/Services/TranslationStrings.php:987
7903 +msgid "Product ID"
5443 7904 msgstr ""
5444 7905
5445 -#: app/Http/Controllers/CustomerPortalController.php:271
5446 -msgid "Sorry you cannot create response"
7906 +#: app/Services/TranslationStrings.php:988
7907 +msgid "Product Insight"
5447 7908 msgstr ""
5448 7909
5449 -#: app/Http/Controllers/CustomerPortalController.php:201
5450 -msgid "Sorry you cannot create ticket"
7910 +#: app/Services/TranslationStrings.php:989
7911 +msgid "Product Insights"
5451 7912 msgstr ""
5452 7913
5453 -#: app/Services/FluentCRMServices.php:124
5454 -msgid "Sorry you do not have permission to add contact tags"
7914 +#: app/Services/TranslationStrings.php:990
7915 +msgid "Product Reports"
5455 7916 msgstr ""
5456 7917
5457 -#: app/Http/Controllers/SettingsController.php:566
5458 -msgid "Sorry! FluentCRM could not be installed. Please install manually"
7918 +#: app/Services/TranslationStrings.php:991
7919 +msgid "Product Statistics"
5459 7920 msgstr ""
5460 7921
5461 -#: app/Services/CustomerPortalService.php:275
5462 -msgid "Sorry! No customer found"
7922 +#: app/Services/TranslationStrings.php:992
7923 +msgid "Product Summary"
5463 7924 msgstr ""
5464 7925
5465 -#. %s is the action being performed (e.g., "view", "edit", "delete")
5466 -#: app/Services/CustomerPortalService.php:447
7926 +#: app/Services/TranslationStrings.php:993
7927 +msgid "Product Title"
7928 +msgstr ""
7929 +
7930 +#: app/Services/TranslationStrings.php:994
7931 +msgid "Product-Specific Bots"
7932 +msgstr ""
7933 +
7934 +#. translators: %s is the product name
7935 +#: app/Services/TranslationStrings.php:996
5467 7936 #, php-format
5468 -msgid "Sorry! You cannot %s this ticket"
7937 +msgid "Product: %s"
5469 7938 msgstr ""
5470 7939
5471 -#: app/Http/Controllers/SettingsController.php:546
5472 -#: app/Http/Controllers/SettingsController.php:583
5473 -msgid "Sorry! you do not have permission to install plugin"
7940 +#: app/Services/TranslationStrings.php:998
7941 +msgid "Products & Services"
5474 7942 msgstr ""
5475 7943
5476 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:44
5477 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
5478 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
5479 -msgid "Sorry, no tickets available for import."
7944 +#: app/Services/TranslationStrings.php:999
7945 +msgid "Products Settings"
5480 7946 msgstr ""
5481 7947
5482 -#: app/Services/TranslationStrings.php:815
5483 -msgid "Sorry, settings could not be loaded"
7948 +#: app/Services/TranslationStrings.php:1000
7949 +msgid "Prompt"
5484 7950 msgstr ""
5485 7951
7952 +#: app/Services/TranslationStrings.php:1001
7953 +msgid "Prompt Options"
7954 +msgstr ""
7955 +
7956 +#: app/Services/TranslationStrings.php:1002
7957 +msgid "Prompt description (sent to AI)"
7958 +msgstr ""
7959 +
7960 +#: app/Services/TranslationStrings.php:1003
7961 +msgid "Provider"
7962 +msgstr ""
7963 +
7964 +#: app/Services/TranslationStrings.php:1004
7965 +msgid "Public Label"
7966 +msgstr ""
7967 +
7968 +#: app/Services/TranslationStrings.php:1005
7969 +msgid "Public Ticket ID"
7970 +msgstr ""
7971 +
7972 +#: app/Services/TranslationStrings.php:1006
7973 +msgid "Published"
7974 +msgstr ""
7975 +
7976 +#: app/Services/TranslationStrings.php:1007
7977 +msgid "Purchase one here"
7978 +msgstr ""
7979 +
7980 +#: app/Services/TranslationStrings.php:1008
7981 +msgid "Quick Setup Options"
7982 +msgstr ""
7983 +
7984 +#: app/Services/TranslationStrings.php:1009
7985 +msgid "Rare tokens appear often and coherence degrades fast."
7986 +msgstr ""
7987 +
7988 +#: app/Services/TranslationStrings.php:1010
7989 +msgid "Re-open"
7990 +msgstr ""
7991 +
7992 +#: app/Services/TranslationStrings.php:1011
7993 +msgid "Read Documentation"
7994 +msgstr ""
7995 +
7996 +#: app/Services/TranslationStrings.php:1012
7997 +msgid "Read the email piping documentation"
7998 +msgstr ""
7999 +
8000 +#: app/Services/TranslationStrings.php:1013
8001 +msgid "Reading sources"
8002 +msgstr ""
8003 +
8004 +#. translators: %1$s is the number of tickets, %2$s the number of replies, %3$s the number of customers to migrate
8005 +#: app/Services/TranslationStrings.php:1015
8006 +#, php-format
8007 +msgid "Ready to import. Tickets: %1$s, replies: %2$s, customers: %3$s. Tickets that were already migrated are skipped."
8008 +msgstr ""
8009 +
8010 +#: app/Services/TranslationStrings.php:1016
8011 +msgid "Sign-in and registration forms are handled by the FluentAuth plugin. The settings below only apply to the ticket creation form."
8012 +msgstr ""
8013 +
8014 +#: app/Services/TranslationStrings.php:1017
8015 +msgid "Recommended"
8016 +msgstr ""
8017 +
8018 +#: app/Services/TranslationStrings.php:1018
8019 +msgid "Reconnect"
8020 +msgstr ""
8021 +
8022 +#: app/Services/TranslationStrings.php:1019
8023 +msgid "Refine ticket responses with AI for clarity and precision."
8024 +msgstr ""
8025 +
8026 +#: app/Services/TranslationStrings.php:1020
8027 +#: app/Services/TranslationStrings.php:1616
8028 +msgid "Refresh"
8029 +msgstr ""
8030 +
8031 +#: app/Services/TranslationStrings.php:1021
8032 +msgid "Regenerate"
8033 +msgstr ""
8034 +
5486 8035 #: app/Services/TranslationStrings.php:1022
5487 -msgid "Sorry, this customer has one ticket only"
8036 +#: app/Services/TranslationStrings.php:1653
8037 +msgid "Related Product/Service"
5488 8038 msgstr ""
5489 8039
5490 -#: app/Services/CustomerPortalService.php:462
5491 -msgid "Sorry, You cannot access this ticket"
8040 +#: app/Services/TranslationStrings.php:1024
8041 +msgid "Replace APPLICATION PASSWORD with the Application Password you created for that user on this site. The token must be the same on both sites. Then open the Fluent Support Connector on the main site, choose the portal page, and save."
5492 8042 msgstr ""
5493 8043
5494 -#: app/Services/CustomerPortalService.php:253
5495 -#: app/Services/CustomerPortalService.php:440
5496 -msgid "Sorry, You do not have access to customer portal"
8044 +#: app/Services/TranslationStrings.php:1025
8045 +msgid "Instead of a connection key, you can set the connection in wp-config.php on both sites. Fill in the portal page and the username, then copy each snippet into the right file. The token below is new and works only once both sites have it."
5497 8046 msgstr ""
5498 8047
5499 -#: app/Http/Controllers/TicketController.php:1408
5500 -msgid "Sorry, You do not have permission to approve this draft response"
8048 +#: app/Services/TranslationStrings.php:1026
8049 +msgid "A main site is connected, but Remote Portal is switched off, so the main site cannot reach this site. Switch it on to use the connection."
5501 8050 msgstr ""
5502 8051
5503 -#: app/Http/Controllers/TicketController.php:1362
5504 -msgid "Sorry, you do not have permission to delete this response."
8052 +#: app/Services/TranslationStrings.php:1027
8053 +msgid "The main site is connected through wp-config.php. Change or remove the constants there to change the connection."
5505 8054 msgstr ""
5506 8055
5507 -#: app/Services/CustomerPortalService.php:436
5508 -msgid "Sorry, You do not have permission to this support ticket"
8056 +#: app/Services/TranslationStrings.php:1028
8057 +msgid "FLUENT_SUPPORT_PORTAL_BASE_URL is set in wp-config.php, but the connection is incomplete. Also set FLUENT_SUPPORT_REMOTE_API_TOKEN (the same on both sites). If FLUENT_SUPPORT_REMOTE_API_URL is set, it must be on the main site."
5509 8058 msgstr ""
5510 8059
5511 -#: app/Http/Controllers/Controller.php:40
5512 -msgid "Sorry, You do not have permission to this ticket"
8060 +#: app/Services/TranslationStrings.php:1029
8061 +msgid "Any administrator or agent allowed to act for customers (connection set in wp-config.php)"
5513 8062 msgstr ""
5514 8063
5515 -#: app/Http/Controllers/TicketController.php:1396
5516 -msgid "Sorry, you do not have permission to update this response."
8064 +#: app/Services/TranslationStrings.php:1030
8065 +msgid "Disconnect the main site? Customer widgets stop. Its portal keeps working while it has the Application Password: revoke that from the user's profile to cut it off."
5517 8066 msgstr ""
5518 8067
5519 -#: app/Http/Controllers/TicketController.php:608
5520 -#: app/Http/Controllers/TicketController.php:764
5521 -#: app/Http/Controllers/TicketController.php:812
5522 -#: app/Http/Controllers/NotificationController.php:19
5523 -#: app/Http/Controllers/NotificationController.php:38
5524 -#: app/Http/Controllers/NotificationController.php:62
5525 -#: app/Http/Controllers/NotificationController.php:77
5526 -#: app/Http/Controllers/NotificationController.php:93
5527 -msgid ""
5528 -"Sorry, You do not have permission. Please add yourself as support agent first"
8068 +#: app/Services/TranslationStrings.php:1031
8069 +msgid "Host your helpdesk on its own site, for example support.example.com, and let customers create and follow tickets on your main website. Install the Fluent Support Connector on the main site, then connect the two sites here."
5529 8070 msgstr ""
5530 8071
5531 -#: app/Hooks/Handlers/TwoFaHandler.php:128
5532 -msgid "Sorry, your login code has been expired. Please try to login again"
8072 +#: app/Services/TranslationStrings.php:1032
8073 +msgid "The key works once and expires 30 minutes after it was generated. This page updates when the main site connects."
5533 8074 msgstr ""
5534 8075
5535 -#: app/Hooks/Handlers/ExternalPages.php:108
5536 -msgid ""
5537 -"Sorry, Your secure sign is invalid, Please reload the previous page and get "
5538 -"new signed url"
8076 +#: app/Services/TranslationStrings.php:1033
8077 +msgid "The Fluent Support Server plugin is still active. Deactivate it: Remote Portal now replaces it."
5539 8078 msgstr ""
5540 8079
5541 -#: app/Services/TranslationStrings.php:816
5542 -#: app/Services/TranslationStrings.php:1132
5543 -msgid "Sort"
8080 +#: app/Services/TranslationStrings.php:1034
8081 +msgid "Application Passwords are not available on this site. A security plugin may have turned them off, or the site is not served over HTTPS. The main site cannot connect until they are available."
5544 8082 msgstr ""
5545 8083
5546 -#: app/Services/TranslationStrings.php:817
5547 -#: app/Services/TranslationStrings.php:1133
5548 -msgid "Sort By"
8084 +#: app/Services/TranslationStrings.php:1035
8085 +msgid "This site is not served over HTTPS. Application Passwords and customer data would travel unencrypted."
5549 8086 msgstr ""
5550 8087
5551 -#: app/Services/TranslationStrings.php:818
5552 -msgid "Source"
8088 +#: app/Services/TranslationStrings.php:1036
8089 +msgid "Run your helpdesk on its own site and let customers create and follow tickets on your main website."
5553 8090 msgstr ""
5554 8091
5555 -#: app/Services/TranslationStrings.php:819
5556 -msgid "Specific Dates"
8092 +#: app/Services/TranslationStrings.php:1037
8093 +msgid "Create a WordPress user and add it as a support agent with the Sensitive Data, Manage Other Tickets and Manage Settings permissions. To limit what the main site can see, restrict the agent to the mailbox the portal will use. An administrator account also works."
5557 8094 msgstr ""
5558 8095
5559 -#: app/Services/TranslationStrings.php:820
5560 -#: app/Modules/PermissionManager.php:467
5561 -msgid "Split Ticket"
8096 +#: app/Services/TranslationStrings.php:1038
8097 +msgid "On your main site, install and activate the Fluent Support Connector."
5562 8098 msgstr ""
5563 8099
5564 -#: app/Services/TranslationStrings.php:821
5565 -msgid "Staff"
8100 +#: app/Services/TranslationStrings.php:1039
8101 +msgid "Edit that user (Users > Profile) and create an Application Password. Copy it: WordPress shows it only once."
5566 8102 msgstr ""
5567 8103
5568 -#: app/Services/TranslationStrings.php:822
5569 -msgid "Start"
8104 +#: app/Services/TranslationStrings.php:1040
8105 +msgid "Generate a connection key below. On the main site, open Settings > FluentSupport Client and paste the key with the username and Application Password."
5570 8106 msgstr ""
5571 8107
5572 -#: app/Services/TranslationStrings.php:824
5573 -msgid "Start date"
8108 +#: app/Services/TranslationStrings.php:1041
8109 +msgid "Remote Portal is switched on or off by FLUENT_SUPPORT_REMOTE_PORTAL in wp-config.php."
5574 8110 msgstr ""
5575 8111
5576 -#: app/Services/TranslationStrings.php:823
5577 -msgid "Start Fresh"
8112 +#: app/Services/TranslationStrings.php:1042
8113 +msgid "Remove"
5578 8114 msgstr ""
5579 8115
5580 -#: app/Services/TranslationStrings.php:1151
5581 -msgid "started the conversation"
8116 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
8117 +#: app/Services/TranslationStrings.php:1044
8118 +#, php-format
8119 +msgid "Remove %1$s from %2$s"
5582 8120 msgstr ""
5583 8121
5584 -#: app/Models/Customer.php:55 app/Models/Traits/CustomerTrait.php:129
5585 -#: app/Models/Traits/CustomerTrait.php:131
5586 -#: app/Hooks/Handlers/AuthHandler.php:423
5587 -#: app/Hooks/Handlers/AuthHandler.php:425
5588 -#: app/Hooks/Handlers/PrivacyHandler.php:248
5589 -msgid "State"
8122 +#: app/Services/TranslationStrings.php:1045
8123 +msgid "Remove prompt option"
5590 8124 msgstr ""
5591 8125
5592 -#: app/Services/TranslationStrings.php:825
5593 -msgid "Stats"
8126 +#: app/Services/TranslationStrings.php:1046
8127 +msgid "Renew License"
5594 8128 msgstr ""
5595 8129
5596 -#: app/Services/TranslationStrings.php:826
5597 -#: app/Services/TranslationStrings.php:1134
5598 -#: app/Models/Traits/CustomerTrait.php:86
5599 -#: app/Hooks/Handlers/PrivacyHandler.php:220
5600 -msgid "Status"
8130 +#: app/Services/TranslationStrings.php:1047
8131 +msgid "Renew your license to keep receiving plugin updates, new features and support."
5601 8132 msgstr ""
5602 8133
5603 -#: app/Services/TranslationStrings.php:827
5604 -msgid "Step 1 of 2"
8134 +#: app/Services/TranslationStrings.php:1048
8135 +msgid "Reopen"
5605 8136 msgstr ""
5606 8137
5607 -#: app/Services/TranslationStrings.php:828
5608 -msgid "Step 2 of 2"
8138 +#. translators: %s is the number of closed tickets to reopen
8139 +#: app/Services/TranslationStrings.php:1050
8140 +#, php-format
8141 +msgid "Reopen %s ticket"
5609 8142 msgstr ""
5610 8143
5611 -#: app/Services/TranslationStrings.php:829
5612 -msgid "Subject"
8144 +#. translators: %s is the number of closed tickets to reopen
8145 +#: app/Services/TranslationStrings.php:1052
8146 +#, php-format
8147 +msgid "Reopen %s tickets"
5613 8148 msgstr ""
5614 8149
5615 -#: app/Services/TranslationStrings.php:1163
5616 -msgid "subject"
8150 +#: app/Services/TranslationStrings.php:1053
8151 +#: app/Services/TranslationStrings.php:1617
8152 +msgid "Reopen This ticket"
5617 8153 msgstr ""
5618 8154
5619 -#: app/Services/TranslationStrings.php:830
5620 -msgid "Submit"
8155 +#: app/Services/TranslationStrings.php:1054
8156 +msgid "Replied By Agent"
5621 8157 msgstr ""
5622 8158
5623 -#: app/Services/TranslationStrings.php:1165
5624 -msgid "Submit a Support Ticket"
8159 +#: app/Services/TranslationStrings.php:1055
8160 +msgid "Replied By Customer"
5625 8161 msgstr ""
5626 8162
5627 -#: app/Services/TranslationStrings.php:831
5628 -msgid "Submit Log"
8163 +#: app/Services/TranslationStrings.php:1056
8164 +msgid "Replies"
5629 8165 msgstr ""
5630 8166
5631 -#: app/Services/TranslationStrings.php:832
5632 -msgid "Subscribe to our Bi-Monthly newsletter"
8167 +#: app/Services/TranslationStrings.php:1057
8168 +#: app/Services/TranslationStrings.php:1618
8169 +msgid "Reply"
5633 8170 msgstr ""
5634 8171
5635 -#: app/Http/Controllers/SettingsController.php:214
5636 -msgid "Subscribed"
8172 +#: app/Services/TranslationStrings.php:1058
8173 +msgid "Reply Title"
5637 8174 msgstr ""
5638 8175
5639 -#: app/Services/TranslationStrings.php:833
5640 -msgid "Subscription"
8176 +#: app/Services/TranslationStrings.php:1059
8177 +msgid "Reply To Selected Tickets"
5641 8178 msgstr ""
5642 8179
5643 -#: app/Services/TranslationStrings.php:834
5644 -msgid "Success"
8180 +#: app/Services/TranslationStrings.php:1060
8181 +msgid "Reply and Close Ticket"
5645 8182 msgstr ""
5646 8183
5647 -#: app/Http/Controllers/AuthController.php:166
5648 -msgid "Successfully registered to the site."
8184 +#: app/Services/TranslationStrings.php:1061
8185 +msgid "Replying agent's name"
5649 8186 msgstr ""
5650 8187
5651 -#: app/Services/TranslationStrings.php:1135
5652 -msgid "Suggested Articles"
8188 +#: app/Services/TranslationStrings.php:1063
8189 +msgid "Request Token"
5653 8190 msgstr ""
5654 8191
5655 -#: app/Services/Integrations/IntegrationInit.php:63
5656 -#: app/Services/Integrations/FluentCart/FluentCart.php:242
5657 -msgid "Support"
8192 +#: app/Services/TranslationStrings.php:1064
8193 +msgid "Required"
5658 8194 msgstr ""
5659 8195
5660 -#: app/Services/TranslationStrings.php:835
5661 -msgid "Support Candy"
8196 +#: app/Services/TranslationStrings.php:1065
8197 +msgid "Reset"
5662 8198 msgstr ""
5663 8199
5664 -#: app/Services/TranslationStrings.php:836
5665 -msgid "Support Channel"
8200 +#: app/Services/TranslationStrings.php:1066
8201 +msgid "Reset Filter"
5666 8202 msgstr ""
5667 8203
5668 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
5669 -msgid "Support Customer Field"
8204 +#: app/Services/TranslationStrings.php:1067
8205 +msgid "Reset Filters"
5670 8206 msgstr ""
5671 8207
5672 -#: app/Services/TranslationStrings.php:837
5673 -msgid "Support Inbox Email"
8208 +#: app/Services/TranslationStrings.php:1068
8209 +msgid "Reset To Default Gravatar"
5674 8210 msgstr ""
5675 8211
5676 -#: app/Http/Controllers/SettingsController.php:142
5677 -msgid "Support Portal"
8212 +#: app/Services/TranslationStrings.php:1069
8213 +msgid "Reset to Defaults"
5678 8214 msgstr ""
5679 8215
5680 -#: app/Services/TranslationStrings.php:838
5681 -msgid "Support Portal Page (For Customers)"
8216 +#: app/Services/TranslationStrings.php:1070
8217 +msgid "Reset to defaults"
5682 8218 msgstr ""
5683 8219
5684 -#: app/Services/TranslationStrings.php:839
5685 -#: app/Services/TranslationStrings.php:1136 app/Services/Helper.php:1081
5686 -msgid "Support Staff"
8220 +#: app/Services/TranslationStrings.php:1071
8221 +msgid "Reset to gravatar?"
5687 8222 msgstr ""
5688 8223
5689 -#: app/Http/Controllers/AgentController.php:183
5690 -msgid "Support Staff avatar reset to gravatar default"
8224 +#: app/Services/TranslationStrings.php:1072
8225 +msgid "Reset zoom"
5691 8226 msgstr ""
5692 8227
5693 -#: app/Http/Controllers/AgentController.php:44
5694 -msgid "Support Staff has been added"
8228 +#: app/Services/TranslationStrings.php:1073
8229 +msgid "Resolve Stats"
5695 8230 msgstr ""
5696 8231
5697 -#: app/Http/Controllers/AgentController.php:97
5698 -msgid "Support Staff has been deleted"
8232 +#: app/Services/TranslationStrings.php:1074
8233 +msgid "Resolved in"
5699 8234 msgstr ""
5700 8235
5701 -#: app/Http/Controllers/AgentController.php:73
5702 -msgid "Support Staff has been updated"
8236 +#: app/Services/TranslationStrings.php:1075
8237 +msgid "Response Activity"
5703 8238 msgstr ""
5704 8239
5705 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:364
5706 -msgid "Support ticket creation failed, because customer email is blocked"
8240 +#: app/Services/TranslationStrings.php:1076
8241 +msgid "Response Content"
5707 8242 msgstr ""
5708 8243
5709 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:346
5710 -msgid "Support ticket creation failed, because no valid customer email found"
8244 +#: app/Services/TranslationStrings.php:1077
8245 +msgid "Response Count"
5711 8246 msgstr ""
5712 8247
5713 -#. %d is the ticket ID number
5714 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:396
5715 -msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
8248 +#: app/Services/TranslationStrings.php:1078
8249 +msgid "Response Stats"
5716 8250 msgstr ""
5717 8251
5718 -#: app/Services/TranslationStrings.php:840
5719 -msgid "Support Tickets"
8252 +#: app/Services/TranslationStrings.php:1079
8253 +msgid "Response Title"
5720 8254 msgstr ""
5721 8255
5722 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:24
5723 -msgid "Support Tickets by Fluent Support"
8256 +#: app/Services/TranslationStrings.php:1081
8257 +msgid "Restrictions"
5724 8258 msgstr ""
5725 8259
5726 -#: app/Services/Tickets/CustomFieldsService.php:12
5727 -#: app/Services/Tickets/CustomFieldsService.php:15
5728 -msgid "Support Type"
8260 +#: app/Services/TranslationStrings.php:1082
8261 +msgid "Resume Previous Migration"
5729 8262 msgstr ""
5730 8263
5731 -#. %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
5732 -#: app/Services/Helper.php:176
8264 +#: app/Services/TranslationStrings.php:1083
8265 +#: app/Services/TranslationStrings.php:1620
8266 +msgid "Retry"
8267 +msgstr ""
8268 +
8269 +#: app/Services/TranslationStrings.php:1084
8270 +msgid "Review your Workflow"
8271 +msgstr ""
8272 +
8273 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
8274 +#: app/Services/TranslationStrings.php:1086
5733 8275 #, php-format
5734 -msgid "Supported Types: %1$s and max file size: %2$.01fMB"
8276 +msgid "Run %1$s on %2$s"
5735 8277 msgstr ""
5736 8278
5737 -#: app/Services/TranslationStrings.php:841
5738 -msgid "Switch Knowledge Base"
8279 +#: app/Services/TranslationStrings.php:1087
8280 +msgid "Run Audit"
5739 8281 msgstr ""
5740 8282
5741 -#: app/Services/TranslationStrings.php:842
5742 -msgid ""
5743 -"Switching products changes the knowledge base used for responses. What would "
5744 -"you like to do with the current conversation?"
8283 +#: app/Services/TranslationStrings.php:1088
8284 +msgid "Run Workflow"
5745 8285 msgstr ""
5746 8286
5747 -#: app/Services/TranslationStrings.php:844
5748 -msgid "Tag Description"
8287 +#: app/Services/TranslationStrings.php:1089
8288 +msgid "Run workflow"
5749 8289 msgstr ""
5750 8290
5751 -#: app/Http/Controllers/TicketController.php:1537
5752 -msgid "Tag has been added to this ticket"
8291 +#. translators: %s is the workflow name
8292 +#: app/Services/TranslationStrings.php:1091
8293 +#, php-format
8294 +msgid "Running the \"%s\" workflow will perform the following actions:"
5753 8295 msgstr ""
5754 8296
5755 -#: app/Http/Controllers/TicketController.php:1560
5756 -msgid "Tag has been removed from this ticket"
8297 +#: app/Services/TranslationStrings.php:1092
8298 +msgid "Running…"
5757 8299 msgstr ""
5758 8300
5759 -#: app/Services/TranslationStrings.php:845
5760 -msgid "Tag Name"
8301 +#: app/Services/TranslationStrings.php:1093
8302 +msgid "Same prompt gives near-identical answers. Tightest grounding in your documents, but terse and formulaic."
5761 8303 msgstr ""
5762 8304
5763 -#: app/Services/TranslationStrings.php:846
5764 -msgid "Tag Title"
8305 +#: app/Services/TranslationStrings.php:1094
8306 +msgid "Same-Day Response Rate"
5765 8307 msgstr ""
5766 8308
5767 -#: app/Services/TranslationStrings.php:847
5768 -msgid "Tags"
8309 +#: app/Services/TranslationStrings.php:1095
8310 +msgid "Sat"
5769 8311 msgstr ""
5770 8312
5771 -#: app/Services/TranslationStrings.php:848
5772 -msgid "Task Description"
8313 +#: app/Services/TranslationStrings.php:1096
8314 +msgid "Save"
5773 8315 msgstr ""
5774 8316
5775 -#: app/Http/Controllers/FluentBoardsController.php:90
5776 -msgid "Task successfully added to Fluent Boards"
8317 +#: app/Services/TranslationStrings.php:1097
8318 +msgid "Save Configuration"
5777 8319 msgstr ""
5778 8320
5779 -#: app/Services/TranslationStrings.php:849
5780 -msgid "Task Title"
8321 +#: app/Services/TranslationStrings.php:1098
8322 +msgid "Save Filter"
5781 8323 msgstr ""
5782 8324
5783 -#: app/Services/Helper.php:915 app/Hooks/Handlers/Menu.php:408
5784 -msgid "Telegram"
8325 +#: app/Services/TranslationStrings.php:1099
8326 +msgid "Save Prompt Options"
5785 8327 msgstr ""
5786 8328
5787 -#: app/Services/TranslationStrings.php:850
5788 -msgid "Telegram Chat ID"
8329 +#: app/Services/TranslationStrings.php:1100
8330 +msgid "Save Reply"
5789 8331 msgstr ""
5790 8332
5791 -#: app/Services/TranslationStrings.php:851
5792 -msgid "Telegram Integration"
8333 +#: app/Services/TranslationStrings.php:1101
8334 +msgid "Save Settings"
5793 8335 msgstr ""
5794 8336
5795 -#: app/Services/TranslationStrings.php:852
5796 -msgid "Templates"
8337 +#: app/Services/TranslationStrings.php:1102
8338 +msgid "Save search"
5797 8339 msgstr ""
5798 8340
5799 -#: app/Services/TranslationStrings.php:853
5800 -msgid "Terms & Condition"
8341 +#: app/Services/TranslationStrings.php:1103
8342 +msgid "Saved Draft"
5801 8343 msgstr ""
5802 8344
5803 -#: app/Hooks/Handlers/EmailVerificationHandler.php:50
5804 -msgid ""
5805 -"Thank you for registering with us! To complete the setup of your account, "
5806 -"please enter the verification code below on the registration page."
8345 +#: app/Services/TranslationStrings.php:1104
8346 +msgid "Saved Filters"
5807 8347 msgstr ""
5808 8348
5809 -#. %.01f is the maximum file size in megabytes
5810 -#: app/Http/Controllers/UploaderController.php:71
5811 -#, php-format
5812 -msgid ""
5813 -"The file cannot be more than %.01fMB. Please upload somewhere like "
5814 -"Dropbox/Google Drive and paste the link in the response"
8349 +#: app/Services/TranslationStrings.php:1106
8350 +msgid "Score"
5815 8351 msgstr ""
5816 8352
5817 -#: app/Services/TranslationStrings.php:854
5818 -msgid "The following settings will be applied to the newly created"
8353 +#: app/Services/TranslationStrings.php:1107
8354 +msgid "Search"
5819 8355 msgstr ""
5820 8356
5821 -#: app/Services/Helper.php:1002
5822 -msgid "The leading course platform built for WordPress"
8357 +#: app/Services/TranslationStrings.php:1108
8358 +msgid "Search Agents"
5823 8359 msgstr ""
5824 8360
5825 -#: app/Services/Helper.php:876
5826 -msgid "The most popular e-commerce platform for WordPress"
8361 +#: app/Services/TranslationStrings.php:1109
8362 +msgid "Search Customers..."
5827 8363 msgstr ""
5828 8364
5829 -#: app/Http/Controllers/AgentGroupController.php:137
5830 -msgid "The selected fallback group does not exist"
8365 +#: app/Services/TranslationStrings.php:1110
8366 +msgid "Search Existing contact or provide email address"
5831 8367 msgstr ""
5832 8368
5833 -#: app/Services/Helper.php:981
5834 -msgid "The standard plugin for knowledge base and documentation"
8369 +#: app/Services/TranslationStrings.php:1111
8370 +msgid "Search Name"
5835 8371 msgstr ""
5836 8372
5837 -#: app/Services/TranslationStrings.php:1072
5838 -msgid "the status will be active."
8373 +#: app/Services/TranslationStrings.php:1112
8374 +msgid "Search Widget..."
5839 8375 msgstr ""
5840 8376
5841 -#: app/Services/Helper.php:904
5842 -msgid "The ultimate platform for any member-focused business"
8377 +#: app/Services/TranslationStrings.php:1113
8378 +msgid "Search agent by name or email"
5843 8379 msgstr ""
5844 8380
5845 -#. Description of the plugin
5846 -msgid "The Ultimate Support Plugin For Your WordPress."
8381 +#: app/Services/TranslationStrings.php:1114
8382 +msgid "Search agents"
5847 8383 msgstr ""
5848 8384
5849 -#: app/Services/Helper.php:967
5850 -msgid "The ultimate WordPress platform for digital products"
8385 +#: app/Services/TranslationStrings.php:1115
8386 +msgid "Search agents..."
5851 8387 msgstr ""
5852 8388
5853 -#: app/Http/Controllers/SettingsController.php:375
5854 -msgid "There was an error verifying the API key."
8389 +#: app/Services/TranslationStrings.php:1116
8390 +msgid "Search or provide email address"
5855 8391 msgstr ""
5856 8392
5857 -#: app/Services/TranslationStrings.php:855
5858 -msgid "This bot will handle general queries for all products"
8393 +#: app/Services/TranslationStrings.php:1117
8394 +msgid "Search replies"
5859 8395 msgstr ""
5860 8396
5861 -#: app/Hooks/Handlers/EmailVerificationHandler.php:54
5862 -#: app/Hooks/Handlers/TwoFaHandler.php:165
5863 -msgid ""
5864 -"This code is valid for 10 minutes and is meant to ensure the security of "
5865 -"your account. If you did not initiate this request, please ignore this email."
8397 +#: app/Services/TranslationStrings.php:1118
8398 +msgid "Search responses..."
5866 8399 msgstr ""
5867 8400
5868 -#: app/Services/EmailNotification/Settings.php:565
5869 -msgid ""
5870 -"This email will be sent to Assigned Agent or Admin when a customer reply to "
5871 -"a ticket"
8401 +#: app/Services/TranslationStrings.php:1119
8402 +msgid "Search tags"
5872 8403 msgstr ""
5873 8404
5874 -#: app/Services/EmailNotification/Settings.php:573
5875 -msgid "This email will be sent to newly assigned agent"
8405 +#: app/Services/TranslationStrings.php:1120
8406 +#: app/Services/TranslationStrings.php:1621
8407 +msgid "Search..."
5876 8408 msgstr ""
5877 8409
5878 -#: app/Services/EmailNotification/Settings.php:533
5879 -msgid "This email will be sent when a customer submit a support ticket"
8410 +#: app/Services/TranslationStrings.php:1121
8411 +msgid "Searching the knowledge base"
5880 8412 msgstr ""
5881 8413
5882 -#: app/Services/EmailNotification/Settings.php:549
5883 -msgid "This email will be sent when an agent close a ticket"
8414 +#: app/Services/TranslationStrings.php:1122
8415 +msgid "Searching the web"
5884 8416 msgstr ""
5885 8417
5886 -#: app/Services/EmailNotification/Settings.php:581
5887 -msgid "This email will be sent when an agent create a ticket for a customer"
8418 +#: app/Services/TranslationStrings.php:1123
8419 +msgid "Secret Key"
5888 8420 msgstr ""
5889 8421
5890 -#: app/Services/EmailNotification/Settings.php:589
5891 -msgid ""
5892 -"This email will be sent when an agent creates a ticket on behalf of a "
5893 -"customer using the initiated by agent option"
8422 +#: app/Services/TranslationStrings.php:1124
8423 +msgid "Select"
5894 8424 msgstr ""
5895 8425
5896 -#: app/Services/EmailNotification/Settings.php:541
5897 -msgid "This email will be sent when an agent reply to a ticket"
8426 +#: app/Services/TranslationStrings.php:1125
8427 +msgid "Select Action"
5898 8428 msgstr ""
5899 8429
5900 -#: app/Services/EmailNotification/Settings.php:557
5901 -msgid ""
5902 -"This email will be sent when the business when a new ticket has been "
5903 -"submitted"
8430 +#: app/Services/TranslationStrings.php:1126
8431 +msgid "Select Agent"
5904 8432 msgstr ""
5905 8433
5906 -#: app/Services/TranslationStrings.php:856
5907 -msgid "This is a"
8434 +#: app/Services/TranslationStrings.php:1127
8435 +msgid "Select Agents"
5908 8436 msgstr ""
5909 8437
5910 -#: app/Services/TranslationStrings.php:1057
5911 -msgid ""
5912 -"This is a pro feature. Please upgrade to Fluent Support Pro to use this "
5913 -"feature"
8438 +#: app/Services/TranslationStrings.php:1128
8439 +msgid "Select All"
5914 8440 msgstr ""
5915 8441
5916 -#: app/Services/TranslationStrings.php:857
5917 -msgid "This is an agent only field"
8442 +#: app/Services/TranslationStrings.php:1129
8443 +msgid "Select Board"
5918 8444 msgstr ""
5919 8445
5920 -#: app/Services/TranslationStrings.php:858
5921 -msgid "This migrator will migrate total"
8446 +#: app/Services/TranslationStrings.php:1130
8447 +msgid "Select Business Box"
5922 8448 msgstr ""
5923 8449
5924 -#: app/Services/TranslationStrings.php:1042
5925 -msgid ""
5926 -"This reply will be visible to the customer but will not update the ticket's "
5927 -"'waiting since' timestamp."
8450 +#: app/Services/TranslationStrings.php:1132
8451 +msgid "Select Client Priority"
5928 8452 msgstr ""
5929 8453
8454 +#: app/Services/TranslationStrings.php:1133
8455 +msgid "Select Contact Property"
8456 +msgstr ""
8457 +
8458 +#: app/Services/TranslationStrings.php:1134
8459 +msgid "Select Customer"
8460 +msgstr ""
8461 +
8462 +#: app/Services/TranslationStrings.php:1135
8463 +msgid "Select Fallback Agent"
8464 +msgstr ""
8465 +
8466 +#: app/Services/TranslationStrings.php:1136
8467 +msgid "Select Field"
8468 +msgstr ""
8469 +
5930 8470 #: app/Services/TranslationStrings.php:1137
5931 -msgid "This ticket is"
8471 +msgid "Select Field Type"
5932 8472 msgstr ""
5933 8473
5934 -#: app/Services/TranslationStrings.php:1073
8474 +#: app/Services/TranslationStrings.php:1138
8475 +msgid "Select Form Property"
8476 +msgstr ""
8477 +
8478 +#: app/Services/TranslationStrings.php:1139
8479 +msgid "Select Integration Event"
8480 +msgstr ""
8481 +
8482 +#: app/Services/TranslationStrings.php:1140
8483 +msgid "Select Mailbox"
8484 +msgstr ""
8485 +
8486 +#: app/Services/TranslationStrings.php:1141
8487 +msgid "Select Mailboxes"
8488 +msgstr ""
8489 +
8490 +#: app/Services/TranslationStrings.php:1142
8491 +msgid "Select Meeting Type"
8492 +msgstr ""
8493 +
8494 +#: app/Services/TranslationStrings.php:1143
8495 +msgid "Select Operator"
8496 +msgstr ""
8497 +
8498 +#: app/Services/TranslationStrings.php:1144
8499 +msgid "Select Option"
8500 +msgstr ""
8501 +
8502 +#: app/Services/TranslationStrings.php:1146
8503 +msgid "Select Product"
8504 +msgstr ""
8505 +
8506 +#: app/Services/TranslationStrings.php:1147
8507 +msgid "Select Stage"
8508 +msgstr ""
8509 +
8510 +#: app/Services/TranslationStrings.php:1148
8511 +msgid "Select Status"
8512 +msgstr ""
8513 +
8514 +#: app/Services/TranslationStrings.php:1149
8515 +msgid "Select Tags"
8516 +msgstr ""
8517 +
8518 +#: app/Services/TranslationStrings.php:1150
8519 +msgid "Select Value"
8520 +msgstr ""
8521 +
8522 +#: app/Services/TranslationStrings.php:1152
8523 +msgid "Select a customer"
8524 +msgstr ""
8525 +
8526 +#: app/Services/TranslationStrings.php:1153
8527 +msgid "Select a fallback group"
8528 +msgstr ""
8529 +
8530 +#: app/Services/TranslationStrings.php:1154
8531 +msgid "Select a product"
8532 +msgstr ""
8533 +
8534 +#: app/Services/TranslationStrings.php:1155
8535 +msgid "Select agent"
8536 +msgstr ""
8537 +
8538 +#: app/Services/TranslationStrings.php:1156
8539 +msgid "Select all"
8540 +msgstr ""
8541 +
8542 +#: app/Services/TranslationStrings.php:1157
8543 +msgid "Select an Agent"
8544 +msgstr ""
8545 +
8546 +#: app/Services/TranslationStrings.php:1158
8547 +msgid "Select an option:"
8548 +msgstr ""
8549 +
8550 +#: app/Services/TranslationStrings.php:1159
8551 +msgid "Select date range"
8552 +msgstr ""
8553 +
8554 +#: app/Services/TranslationStrings.php:1160
8555 +msgid "Select products"
8556 +msgstr ""
8557 +
8558 +#: app/Services/TranslationStrings.php:1161
8559 +#: app/Services/TranslationStrings.php:1655
8560 +msgid "Select related Product/Service"
8561 +msgstr ""
8562 +
8563 +#: app/Services/TranslationStrings.php:1162
8564 +msgid "Select the AI service you want to use."
8565 +msgstr ""
8566 +
8567 +#: app/Services/TranslationStrings.php:1163
8568 +msgid "Select the tickets you want to move"
8569 +msgstr ""
8570 +
8571 +#: app/Services/TranslationStrings.php:1164
8572 +msgid "Select up to 7 dates"
8573 +msgstr ""
8574 +
8575 +#: app/Services/TranslationStrings.php:1165
8576 +msgid "Select up to 7 dates to preview availability."
8577 +msgstr ""
8578 +
5935 8579 #: app/Services/TranslationStrings.php:1166
5936 -msgid "This ticket was closed on"
8580 +msgid "Selected item already selected"
5937 8581 msgstr ""
5938 8582
5939 -#: app/Services/TranslationStrings.php:859
5940 -msgid "This week"
8583 +#: app/Services/TranslationStrings.php:1167
8584 +msgid "Selected workflows deleted successfully"
5941 8585 msgstr ""
5942 8586
5943 -#: app/Services/TranslationStrings.php:1063
5944 -msgid "This will permanently delete response. Continue?"
8587 +#: app/Services/TranslationStrings.php:1168
8588 +msgid "Send Attachments"
5945 8589 msgstr ""
5946 8590
5947 -#: app/Services/TranslationStrings.php:860
5948 -msgid ""
5949 -"This will remove all custom prompt options and restore the original defaults."
5950 -" This action cannot be undone."
8591 +#: app/Services/TranslationStrings.php:1169
8592 +msgid "Send anyway"
5951 8593 msgstr ""
5952 8594
5953 -#: app/Services/TranslationStrings.php:861
5954 -#: app/Services/TranslationStrings.php:1138
5955 -msgid "Thread Follower"
8595 +#: app/Services/TranslationStrings.php:1170
8596 +msgid "Send as Informational Reply"
5956 8597 msgstr ""
5957 8598
5958 -#: app/Services/TranslationStrings.php:843
5959 -msgid "THREAD STARTER"
8599 +#: app/Services/TranslationStrings.php:1171
8600 +msgid "Send message"
5960 8601 msgstr ""
5961 8602
5962 -#: app/Services/TranslationStrings.php:862
5963 -#: app/Services/TranslationStrings.php:1139
5964 -msgid "Thread Starter"
8603 +#: app/Services/TranslationStrings.php:1172
8604 +msgid "Sentiment distribution"
5965 8605 msgstr ""
5966 8606
5967 -#: app/Services/TranslationStrings.php:863
5968 -#: app/Services/TranslationStrings.php:1140
5969 -msgid "Ticket"
8607 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
8608 +#: app/Services/TranslationStrings.php:1174
8609 +#, php-format
8610 +msgid "Set %1$s to %2$s priority"
5970 8611 msgstr ""
5971 8612
5972 -#: app/Services/TranslationStrings.php:864
5973 -#: app/Services/Notifications/NotificationCategory.php:33
5974 -msgid "Ticket Activity"
8613 +#: app/Services/TranslationStrings.php:1175
8614 +msgid "Set Business Mailbox"
5975 8615 msgstr ""
5976 8616
5977 -#: app/Services/EmailNotification/Settings.php:572
5978 -msgid "Ticket Agent Change (To Agent)"
8617 +#: app/Services/TranslationStrings.php:1176
8618 +msgid "Set Estimated Time"
5979 8619 msgstr ""
5980 8620
5981 -#: app/Services/TranslationStrings.php:865
5982 -msgid "Ticket Assigned"
8621 +#: app/Services/TranslationStrings.php:1177
8622 +msgid "Set Estimation"
5983 8623 msgstr ""
5984 8624
5985 -#: app/Hooks/Handlers/PrivacyHandler.php:83
5986 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
5987 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
5988 -msgid "Ticket Attachments"
8625 +#: app/Services/TranslationStrings.php:1178
8626 +msgid "Set Your Trigger & Conditions"
5989 8627 msgstr ""
5990 8628
5991 -#: app/Http/Controllers/TicketController.php:273
5992 -#: app/Http/Controllers/TicketController.php:433
5993 -msgid "Ticket cannot be fetched due to restricted mailbox"
8629 +#: app/Services/TranslationStrings.php:1179
8630 +msgid "Set as Default"
5994 8631 msgstr ""
5995 8632
5996 -#: app/Services/EmailNotification/Settings.php:548
5997 -msgid "Ticket Closed by Agent (To Customer)"
8633 +#: app/Services/TranslationStrings.php:1180
8634 +msgid "Set as Default Group"
5998 8635 msgstr ""
5999 8636
6000 -#: app/Services/TranslationStrings.php:866
6001 -#: app/Hooks/Handlers/PrivacyHandler.php:79
6002 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
6003 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
6004 -msgid "Ticket Content"
8637 +#. translators: %s: comma separated list of wp-config constant names
8638 +#: app/Services/TranslationStrings.php:1182
8639 +#, php-format
8640 +msgid "Set in wp-config.php: %s"
6005 8641 msgstr ""
6006 8642
6007 -#: app/Services/TranslationStrings.php:885
6008 -msgid "Ticket content excluded"
8643 +#: app/Services/TranslationStrings.php:1183
8644 +msgid "Sets priority to Critical"
6009 8645 msgstr ""
6010 8646
6011 -#: app/Services/TranslationStrings.php:886
6012 -msgid "Ticket content included"
8647 +#: app/Services/TranslationStrings.php:1185
8648 +msgid "Settings could not be found"
6013 8649 msgstr ""
6014 8650
6015 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
6016 -msgid "Ticket content is required"
8651 +#: app/Services/TranslationStrings.php:1186
8652 +msgid "Settings could not be loaded"
6017 8653 msgstr ""
6018 8654
6019 -#: app/Services/EmailNotification/Settings.php:556
6020 -msgid "Ticket Created (To Admin)"
8655 +#: app/Services/TranslationStrings.php:1187
8656 +msgid "Setup products/services for ticket categorization"
6021 8657 msgstr ""
6022 8658
6023 -#: app/Services/EmailNotification/Settings.php:532
6024 -msgid "Ticket Created (To Customer)"
8659 +#: app/Services/TranslationStrings.php:1188
8660 +msgid "Share Essentials"
6025 8661 msgstr ""
6026 8662
6027 -#: app/Hooks/Handlers/PrivacyHandler.php:103
6028 -msgid "Ticket Created At"
8663 +#. translators: %s is the shortcode that was copied, e.g. [fluent_support_portal]
8664 +#: app/Services/TranslationStrings.php:1190
8665 +#, php-format
8666 +msgid "Shortcode copied to clipboard: %s"
6029 8667 msgstr ""
6030 8668
6031 -#: app/Services/TranslationStrings.php:887
6032 -msgid "Ticket created at"
8669 +#: app/Services/TranslationStrings.php:1191
8670 +msgid "Show Bulk Action"
6033 8671 msgstr ""
6034 8672
6035 -#: app/Services/EmailNotification/Settings.php:580
6036 -msgid "Ticket Created by Agent (To Customer)"
8673 +#: app/Services/TranslationStrings.php:1192
8674 +msgid "Show new replies"
6037 8675 msgstr ""
6038 8676
6039 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
6040 -msgid "Ticket Custom Fields"
8677 +#: app/Services/TranslationStrings.php:1193
8678 +msgid "Signup Form"
6041 8679 msgstr ""
6042 8680
6043 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
6044 -msgid "Ticket Description"
8681 +#: app/Services/TranslationStrings.php:1194
8682 +msgid "Site Key"
6045 8683 msgstr ""
6046 8684
6047 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
6048 -msgid "Ticket Description (you can use any smart code)"
8685 +#: app/Services/TranslationStrings.php:1195
8686 +msgid "Slack Integration"
6049 8687 msgstr ""
6050 8688
6051 -#: app/Services/TranslationStrings.php:867
6052 -#: app/Services/TranslationStrings.php:1167
6053 -msgid "Ticket Details"
8689 +#: app/Services/TranslationStrings.php:1196
8690 +msgid "Slack User ID"
6054 8691 msgstr ""
6055 8692
6056 -#: app/Services/TranslationStrings.php:868
6057 -msgid "Ticket Email Settings"
8693 +#: app/Services/TranslationStrings.php:1197
8694 +msgid "Slug"
6058 8695 msgstr ""
6059 8696
6060 -#: app/Services/TranslationStrings.php:869
6061 -msgid "Ticket Filters"
8697 +#: app/Services/TranslationStrings.php:1198
8698 +msgid "Slug (Optional)"
6062 8699 msgstr ""
6063 8700
6064 -#: app/Services/TranslationStrings.php:870 app/Services/Helper.php:1066
6065 -msgid "Ticket Form Config"
8701 +#: app/Services/TranslationStrings.php:1199
8702 +msgid "Smart Codes"
6066 8703 msgstr ""
6067 8704
6068 -#: app/Services/TranslationStrings.php:1074
6069 -msgid ""
6070 -"Ticket Form Customization including Knowledge base integration is available "
6071 -"on Pro Version"
8705 +#: app/Services/TranslationStrings.php:1200
8706 +msgid "Snapshot"
6072 8707 msgstr ""
6073 8708
6074 -#: app/Services/TranslationStrings.php:871
6075 -msgid "Ticket Form Settings"
8709 +#: app/Services/TranslationStrings.php:1201
8710 +msgid "Some General Prompts"
6076 8711 msgstr ""
6077 8712
6078 -#: app/Services/CustomerPortalService.php:137
6079 -#: app/Services/Tickets/ResponseService.php:124
6080 -#: app/Services/Tickets/TicketService.php:39
6081 -#: app/Http/Controllers/TicketController.php:1010
6082 -msgid "Ticket has been closed"
8713 +#: app/Services/TranslationStrings.php:1202
8714 +msgid "Something went wrong"
6083 8715 msgstr ""
6084 8716
6085 -#: app/Http/Controllers/TicketController.php:224
6086 -#: app/Http/Controllers/CustomerPortalController.php:219
6087 -msgid "Ticket has been created successfully"
8717 +#: app/Services/TranslationStrings.php:1203
8718 +msgid "Sorry about that. Can you tell us what went wrong?"
6088 8719 msgstr ""
6089 8720
6090 -#: app/Http/Controllers/TicketController.php:1231
6091 -msgid "Ticket has been deleted successfully"
8721 +#: app/Services/TranslationStrings.php:1204
8722 +msgid "Sorry, settings could not be loaded"
6092 8723 msgstr ""
6093 8724
6094 -#: app/Services/CustomerPortalService.php:157
6095 -#: app/Http/Controllers/TicketController.php:1035
6096 -msgid "Ticket has been opened again"
8725 +#: app/Services/TranslationStrings.php:1205
8726 +#: app/Services/TranslationStrings.php:1622
8727 +msgid "Sort"
6097 8728 msgstr ""
6098 8729
6099 -#: app/Services/Tickets/TicketService.php:74
6100 -msgid "Ticket has been reopened"
8730 +#: app/Services/TranslationStrings.php:1206
8731 +#: app/Services/TranslationStrings.php:1623
8732 +msgid "Sort By"
6101 8733 msgstr ""
6102 8734
6103 -#: app/Services/TranslationStrings.php:872
6104 -#: app/Services/TranslationStrings.php:1141
6105 -#: app/Hooks/Handlers/PrivacyHandler.php:71
6106 -#: app/Hooks/Handlers/PrivacyHandler.php:153
6107 -msgid "Ticket ID"
8735 +#: app/Services/TranslationStrings.php:1207
8736 +msgid "Source"
6108 8737 msgstr ""
6109 8738
6110 -#: app/Services/Helper.php:1111
6111 -msgid "Ticket Importer"
8739 +#. translators: %s is where the reply came from, e.g. Email or Web
8740 +#: app/Services/TranslationStrings.php:1209
8741 +#, php-format
8742 +msgid "Source: %s"
6112 8743 msgstr ""
6113 8744
6114 -#: app/Services/TranslationStrings.php:873
6115 -msgid "Ticket Link(Agent)"
8745 +#: app/Services/TranslationStrings.php:1210
8746 +msgid "Specific Dates"
6116 8747 msgstr ""
6117 8748
6118 -#: app/Services/TranslationStrings.php:874
6119 -msgid "Ticket Link(Customer)"
8749 +#: app/Services/TranslationStrings.php:1212
8750 +msgid "Staff"
6120 8751 msgstr ""
6121 8752
6122 -#: app/Services/TranslationStrings.php:875
6123 -msgid "Ticket Mailbox"
8753 +#: app/Services/TranslationStrings.php:1213
8754 +msgid "Start"
6124 8755 msgstr ""
6125 8756
6126 -#: app/Services/TranslationStrings.php:876
6127 -msgid "Ticket Migration Settings"
8757 +#: app/Services/TranslationStrings.php:1214
8758 +msgid "Start Fresh"
6128 8759 msgstr ""
6129 8760
6130 -#: app/Services/TranslationStrings.php:888
6131 -#: app/Http/Controllers/WidgetsController.php:45
6132 -msgid "Ticket not found"
8761 +#: app/Services/TranslationStrings.php:1215
8762 +msgid "Start date"
6133 8763 msgstr ""
6134 8764
6135 -#: app/Http/Controllers/TicketController.php:1592
6136 -msgid "Ticket not found or customer already assigned."
8765 +#: app/Services/TranslationStrings.php:1216
8766 +msgid "Stats"
6137 8767 msgstr ""
6138 8768
6139 -#: app/Services/EmailNotification/Settings.php:354
6140 -msgid "Ticket Prefix"
8769 +#. translators: %s is a status label (a ticket status, or Published/Draft for a workflow)
8770 +#: app/Services/TranslationStrings.php:1219
8771 +#, php-format
8772 +msgid "Status: %s"
6141 8773 msgstr ""
6142 8774
6143 -#: app/Services/TranslationStrings.php:877
6144 -#: app/Hooks/Handlers/PrivacyHandler.php:99
6145 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
6146 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
6147 -msgid "Ticket Priority"
8775 +#: app/Services/TranslationStrings.php:1220
8776 +msgid "Stay"
6148 8777 msgstr ""
6149 8778
6150 -#: app/Services/TranslationStrings.php:878
6151 -#: app/Hooks/Handlers/PrivacyHandler.php:87
6152 -msgid "Ticket Product"
8779 +#: app/Services/TranslationStrings.php:1221
8780 +msgid "Step 1 of 2"
6153 8781 msgstr ""
6154 8782
6155 -#: app/Services/TranslationStrings.php:879
6156 -msgid "Ticket Public URL"
8783 +#: app/Services/TranslationStrings.php:1222
8784 +msgid "Step 2 of 2"
6157 8785 msgstr ""
6158 8786
6159 -#: app/Services/EmailNotification/Settings.php:473
6160 -#: app/Services/EmailNotification/Settings.php:490
6161 -msgid "Ticket Reply – Bookmarks"
8787 +#: app/Services/TranslationStrings.php:1223
8788 +msgid "Still tightly grounded, with slight wording variation between runs. Reads noticeably less robotic."
6162 8789 msgstr ""
6163 8790
6164 -#: app/Services/EmailNotification/Settings.php:472
6165 -#: app/Services/EmailNotification/Settings.php:489
6166 -msgid "Ticket Reply – Merge"
8791 +#: app/Services/TranslationStrings.php:1224
8792 +msgid "Strong divergence. Novel phrasings and unusual analogies."
6167 8793 msgstr ""
6168 8794
6169 -#: app/Services/EmailNotification/Settings.php:471
6170 -#: app/Services/EmailNotification/Settings.php:488
6171 -msgid "Ticket Reply – Personal note"
8795 +#: app/Services/TranslationStrings.php:1225
8796 +msgid "Subject"
6172 8797 msgstr ""
6173 8798
6174 -#: app/Services/EmailNotification/Settings.php:474
6175 -#: app/Services/EmailNotification/Settings.php:491
6176 -msgid "Ticket Reply – Refresh"
8799 +#: app/Services/TranslationStrings.php:1226
8800 +msgid "Submit"
6177 8801 msgstr ""
6178 8802
6179 -#: app/Services/EmailNotification/Settings.php:470
6180 -#: app/Services/EmailNotification/Settings.php:487
6181 -msgid "Ticket Reply – Reply"
8803 +#: app/Services/TranslationStrings.php:1227
8804 +msgid "Submit Log"
6182 8805 msgstr ""
6183 8806
6184 -#: app/Services/TranslationStrings.php:880
6185 -msgid "Ticket Resolve Stats"
8807 +#: app/Services/TranslationStrings.php:1228
8808 +msgid "Subscribe to our Bi-Monthly newsletter"
6186 8809 msgstr ""
6187 8810
6188 -#: app/Hooks/Handlers/PrivacyHandler.php:95
6189 -msgid "Ticket Status"
8811 +#: app/Services/TranslationStrings.php:1229
8812 +msgid "Subscription"
6190 8813 msgstr ""
6191 8814
6192 -#: app/Services/TranslationStrings.php:881
6193 -msgid "Ticket Submitted"
8815 +#: app/Services/TranslationStrings.php:1230
8816 +msgid "Success"
6194 8817 msgstr ""
6195 8818
6196 -#: app/Services/TranslationStrings.php:882
6197 -#: app/Hooks/Handlers/AdminBarHandler.php:42
6198 -msgid "Ticket Summary"
8819 +#: app/Services/TranslationStrings.php:1231
8820 +msgid "Sun"
6199 8821 msgstr ""
6200 8822
6201 -#: app/Services/TranslationStrings.php:883 app/Services/Helper.php:1061
6202 -#: app/Hooks/Handlers/PrivacyHandler.php:91
6203 -msgid "Ticket Tags"
8823 +#: app/Services/TranslationStrings.php:1232
8824 +msgid "Support Channel"
6204 8825 msgstr ""
6205 8826
6206 -#: app/Services/TranslationStrings.php:884
6207 -#: app/Hooks/Handlers/PrivacyHandler.php:75
6208 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
6209 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
6210 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
6211 -msgid "Ticket Title"
8827 +#: app/Services/TranslationStrings.php:1233
8828 +msgid "Support Inbox Email"
6212 8829 msgstr ""
6213 8830
6214 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
6215 -msgid "Ticket Title (you can use any smart code)"
8831 +#: app/Services/TranslationStrings.php:1234
8832 +msgid "Support Portal Page (For Customers)"
6216 8833 msgstr ""
6217 8834
6218 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
6219 -msgid "Ticket title is required"
8835 +#. translators: %s is the number of tickets this customer has
8836 +#: app/Services/TranslationStrings.php:1237
8837 +#, php-format
8838 +msgid "Support Tickets (%s)"
6220 8839 msgstr ""
6221 8840
6222 -#. %s is the ticket title
6223 -#: app/Hooks/Handlers/ActivityLogger.php:202
8841 +#: app/Services/TranslationStrings.php:1238
8842 +msgid "Support agent"
8843 +msgstr ""
8844 +
8845 +#: app/Services/TranslationStrings.php:1239
8846 +msgid "Switch Knowledge Base"
8847 +msgstr ""
8848 +
8849 +#: app/Services/TranslationStrings.php:1240
8850 +msgid "System"
8851 +msgstr ""
8852 +
8853 +#: app/Services/TranslationStrings.php:1241
8854 +msgid "THREAD STARTER"
8855 +msgstr ""
8856 +
8857 +#: app/Services/TranslationStrings.php:1242
8858 +msgid "Tag Description"
8859 +msgstr ""
8860 +
8861 +#: app/Services/TranslationStrings.php:1243
8862 +msgid "Tag Name"
8863 +msgstr ""
8864 +
8865 +#: app/Services/TranslationStrings.php:1244
8866 +msgid "Tag Title"
8867 +msgstr ""
8868 +
8869 +#: app/Services/TranslationStrings.php:1245
8870 +msgid "Tags"
8871 +msgstr ""
8872 +
8873 +#: app/Services/TranslationStrings.php:1246
8874 +msgid "Task Description"
8875 +msgstr ""
8876 +
8877 +#: app/Services/TranslationStrings.php:1247
8878 +msgid "Task Title"
8879 +msgstr ""
8880 +
8881 +#: app/Services/TranslationStrings.php:1248
8882 +msgid "Team API key from your FluentBot dashboard (Settings → API Keys). Required to connect."
8883 +msgstr ""
8884 +
8885 +#: app/Services/TranslationStrings.php:1249
8886 +msgid "Telegram Chat ID"
8887 +msgstr ""
8888 +
8889 +#: app/Services/TranslationStrings.php:1250
8890 +msgid "Telegram Integration"
8891 +msgstr ""
8892 +
8893 +#: app/Services/TranslationStrings.php:1251
8894 +msgid "Temperature"
8895 +msgstr ""
8896 +
8897 +#: app/Services/TranslationStrings.php:1252
8898 +msgid "Templates"
8899 +msgstr ""
8900 +
8901 +#: app/Services/TranslationStrings.php:1253
8902 +msgid "Terms & Condition"
8903 +msgstr ""
8904 +
8905 +#: app/Services/TranslationStrings.php:1254
8906 +msgid "Test connection"
8907 +msgstr ""
8908 +
8909 +#: app/Services/TranslationStrings.php:1255
8910 +msgid "The connection key expired. Generate a new one."
8911 +msgstr ""
8912 +
8913 +#: app/Services/TranslationStrings.php:1256
8914 +msgid "The following settings will be applied to the newly created"
8915 +msgstr ""
8916 +
8917 +#: app/Services/TranslationStrings.php:1257
8918 +msgid "The main site is connected."
8919 +msgstr ""
8920 +
8921 +#: app/Services/TranslationStrings.php:1258
8922 +msgid "The main site's wp-config.php"
8923 +msgstr ""
8924 +
8925 +#: app/Services/TranslationStrings.php:1259
8926 +msgid "The settings could not be loaded."
8927 +msgstr ""
8928 +
8929 +#: app/Services/TranslationStrings.php:1260
8930 +msgid "This Month"
8931 +msgstr ""
8932 +
8933 +#: app/Services/TranslationStrings.php:1261
8934 +msgid "This Week"
8935 +msgstr ""
8936 +
8937 +#: app/Services/TranslationStrings.php:1262
8938 +msgid "This agent's tickets, replies and products will be reassigned to the fallback agent you select below."
8939 +msgstr ""
8940 +
8941 +#: app/Services/TranslationStrings.php:1263
8942 +msgid "This bot will handle general queries for all products"
8943 +msgstr ""
8944 +
8945 +#: app/Services/TranslationStrings.php:1264
8946 +msgid "This is a"
8947 +msgstr ""
8948 +
8949 +#: app/Services/TranslationStrings.php:1265
8950 +msgid "This is an agent only field"
8951 +msgstr ""
8952 +
8953 +#: app/Services/TranslationStrings.php:1266
8954 +msgid "This is the first ticket on this page."
8955 +msgstr ""
8956 +
8957 +#: app/Services/TranslationStrings.php:1267
8958 +msgid "This is the last ticket on this page."
8959 +msgstr ""
8960 +
8961 +#: app/Services/TranslationStrings.php:1268
8962 +msgid "This license has been disabled."
8963 +msgstr ""
8964 +
8965 +#: app/Services/TranslationStrings.php:1269
8966 +msgid "This removes the tickets with their replies, notes and attachments. It cannot be undone."
8967 +msgstr ""
8968 +
8969 +#: app/Services/TranslationStrings.php:1270
8970 +msgid "This report is coming soon."
8971 +msgstr ""
8972 +
8973 +#: app/Services/TranslationStrings.php:1271
8974 +msgid "This site will stop receiving plugin updates until a license is activated again."
8975 +msgstr ""
8976 +
8977 +#: app/Services/TranslationStrings.php:1272
8978 +msgid "This site's wp-config.php"
8979 +msgstr ""
8980 +
8981 +#. translators: %1$s is the date the ticket was closed, %2$s the name of the person who closed it
8982 +#: app/Services/TranslationStrings.php:1274
8983 +#: app/Services/TranslationStrings.php:1629
6224 8984 #, php-format
6225 -msgid "Ticket: %s"
8985 +msgid "This ticket was closed on %1$s by %2$s."
6226 8986 msgstr ""
6227 8987
6228 -#: app/Services/TranslationStrings.php:889 app/Hooks/Handlers/Menu.php:61
6229 -#: app/Hooks/Handlers/Menu.php:62 app/Hooks/Handlers/Menu.php:162
6230 -msgid "Tickets"
8988 +#. translators: %s is the date the ticket was closed
8989 +#: app/Services/TranslationStrings.php:1276
8990 +#: app/Services/TranslationStrings.php:1631
8991 +#, php-format
8992 +msgid "This ticket was closed on %s."
6231 8993 msgstr ""
6232 8994
6233 -#: app/Services/TranslationStrings.php:1075
6234 -msgid "tickets"
8995 +#: app/Services/TranslationStrings.php:1277
8996 +msgid "This week"
6235 8997 msgstr ""
6236 8998
6237 -#: app/Services/TranslationStrings.php:890
6238 -msgid "Tickets Awaiting Reply"
8999 +#: app/Services/TranslationStrings.php:1278
9000 +msgid "This will remove all custom prompt options and restore the original defaults. This action cannot be undone."
6239 9001 msgstr ""
6240 9002
6241 -#: app/Services/TranslationStrings.php:891
6242 -msgid "Tickets Handled"
9003 +#: app/Services/TranslationStrings.php:1279
9004 +msgid "This workflow will:"
6243 9005 msgstr ""
6244 9006
6245 -#: app/Modules/PermissionManager.php:458
6246 -msgid "Tickets Permissions"
9007 +#: app/Services/TranslationStrings.php:1280
9008 +#: app/Services/TranslationStrings.php:1632
9009 +msgid "Thread Follower"
6247 9010 msgstr ""
6248 9011
6249 -#: app/Services/TranslationStrings.php:1076
6250 -msgid "tickets with"
9012 +#: app/Services/TranslationStrings.php:1281
9013 +#: app/Services/TranslationStrings.php:1633
9014 +msgid "Thread Starter"
6251 9015 msgstr ""
6252 9016
6253 -#: app/Services/EmailNotification/Settings.php:460
6254 -#: app/Services/EmailNotification/Settings.php:478
6255 -msgid "Tickets – Advanced filter toggle"
9017 +#: app/Services/TranslationStrings.php:1282
9018 +msgid "Thu"
6256 9019 msgstr ""
6257 9020
6258 -#: app/Services/EmailNotification/Settings.php:464
6259 -#: app/Services/EmailNotification/Settings.php:482
6260 -msgid "Tickets – All Tickets"
9021 +#: app/Services/TranslationStrings.php:1283
9022 +msgid "Ticket"
6261 9023 msgstr ""
6262 9024
6263 -#: app/Services/EmailNotification/Settings.php:468
6264 -#: app/Services/EmailNotification/Settings.php:486
6265 -msgid "Tickets – Bookmarks"
9025 +#: app/Services/TranslationStrings.php:1285
9026 +msgid "Ticket Assigned"
6266 9027 msgstr ""
6267 9028
6268 -#: app/Services/EmailNotification/Settings.php:462
6269 -#: app/Services/EmailNotification/Settings.php:480
6270 -msgid "Tickets – Create Ticket"
9029 +#: app/Services/TranslationStrings.php:1287
9030 +msgid "Ticket Created"
6271 9031 msgstr ""
6272 9032
6273 -#: app/Services/EmailNotification/Settings.php:465
6274 -#: app/Services/EmailNotification/Settings.php:483
6275 -msgid "Tickets – My Tickets"
9033 +#: app/Services/TranslationStrings.php:1288
9034 +msgid "Ticket Creation"
6276 9035 msgstr ""
6277 9036
6278 -#: app/Services/EmailNotification/Settings.php:461
6279 -#: app/Services/EmailNotification/Settings.php:479
6280 -msgid "Tickets – Refresh"
9037 +#: app/Services/TranslationStrings.php:1289
9038 +msgid "Ticket Creation Form"
6281 9039 msgstr ""
6282 9040
6283 -#: app/Services/EmailNotification/Settings.php:463
6284 -#: app/Services/EmailNotification/Settings.php:481
6285 -msgid "Tickets – Reset filter"
9041 +#: app/Services/TranslationStrings.php:1290
9042 +msgid "Ticket Creation vs. Agent Replies, by Day"
6286 9043 msgstr ""
6287 9044
6288 -#: app/Services/EmailNotification/Settings.php:469
6289 -msgid "Tickets – Toggle (Open, active, close, all)"
9045 +#: app/Services/TranslationStrings.php:1291
9046 +msgid "Ticket Creation vs. Agent Replies, by Hour"
6290 9047 msgstr ""
6291 9048
6292 -#: app/Services/EmailNotification/Settings.php:466
6293 -#: app/Services/EmailNotification/Settings.php:484
6294 -msgid "Tickets – Unassigned"
9049 +#: app/Services/TranslationStrings.php:1292
9050 +#: app/Services/TranslationStrings.php:1659
9051 +msgid "Ticket Details"
6295 9052 msgstr ""
6296 9053
6297 -#: app/Services/EmailNotification/Settings.php:467
6298 -#: app/Services/EmailNotification/Settings.php:485
6299 -msgid "Tickets – Waiting for reply"
9054 +#: app/Services/TranslationStrings.php:1293
9055 +msgid "Ticket Email Settings"
6300 9056 msgstr ""
6301 9057
6302 -#: app/Services/TranslationStrings.php:892
6303 -msgid "Time"
9058 +#: app/Services/TranslationStrings.php:1294
9059 +msgid "Ticket Filters"
6304 9060 msgstr ""
6305 9061
6306 -#: app/Services/TranslationStrings.php:893
6307 -msgid "Time Logging"
9062 +#: app/Services/TranslationStrings.php:1296
9063 +msgid "Ticket Form Settings"
6308 9064 msgstr ""
6309 9065
6310 -#: app/Services/TranslationStrings.php:894
6311 -msgid "Time Sheet"
9066 +#: app/Services/TranslationStrings.php:1298
9067 +msgid "Ticket Link(Agent)"
6312 9068 msgstr ""
6313 9069
6314 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:327
6315 -msgid "Time zone:"
9070 +#: app/Services/TranslationStrings.php:1299
9071 +msgid "Ticket Link(Customer)"
6316 9072 msgstr ""
6317 9073
6318 -#: app/Services/TranslationStrings.php:895
6319 -msgid "Timezone"
9074 +#: app/Services/TranslationStrings.php:1300
9075 +msgid "Ticket Mailbox"
6320 9076 msgstr ""
6321 9077
6322 -#: app/Services/TranslationStrings.php:896
6323 -#: app/Services/TranslationStrings.php:1142
6324 -#: app/Hooks/Handlers/AdminBarHandler.php:89
6325 -msgid "Title"
9078 +#: app/Services/TranslationStrings.php:1301
9079 +msgid "Ticket Migration Settings"
6326 9080 msgstr ""
6327 9081
6328 -#: app/Services/TranslationStrings.php:1077
6329 -msgid "title"
9082 +#: app/Services/TranslationStrings.php:1302
9083 +msgid "Ticket Overview"
6330 9084 msgstr ""
6331 9085
6332 -#: app/Services/TranslationStrings.php:897
6333 -#: app/Http/Controllers/CustomerPortalController.php:123
6334 -msgid "Title is required"
9086 +#: app/Services/TranslationStrings.php:1305
9087 +msgid "Ticket Public URL"
6335 9088 msgstr ""
6336 9089
6337 -#: app/Services/TranslationStrings.php:898
6338 -msgid "To"
9090 +#: app/Services/TranslationStrings.php:1306
9091 +msgid "Ticket Resolve Stats"
6339 9092 msgstr ""
6340 9093
6341 -#: app/Services/TranslationStrings.php:1080
6342 -msgid ""
6343 -"To create tickets using webhooks please copy this webhook URL and paste to "
6344 -"the site from where you want to create ticket in this site."
9094 +#: app/Services/TranslationStrings.php:1307
9095 +msgid "Ticket Stats"
6345 9096 msgstr ""
6346 9097
6347 -#: app/Services/TranslationStrings.php:1079
6348 -msgid "to this following address."
9098 +#: app/Services/TranslationStrings.php:1308
9099 +msgid "Ticket Submitted"
6349 9100 msgstr ""
6350 9101
6351 -#: app/Services/TranslationStrings.php:1001
6352 -msgid "Today's Active Tickets By Products"
9102 +#: app/Services/TranslationStrings.php:1312
9103 +msgid "Ticket Volume"
6353 9104 msgstr ""
6354 9105
6355 -#: app/Services/TranslationStrings.php:899
6356 -msgid "Tokens"
9106 +#: app/Services/TranslationStrings.php:1313
9107 +msgid "Ticket Volume by Product"
6357 9108 msgstr ""
6358 9109
6359 -#: app/Services/TranslationStrings.php:900
6360 -msgid "Tone of customer"
9110 +#: app/Services/TranslationStrings.php:1314
9111 +msgid "Ticket content excluded"
6361 9112 msgstr ""
6362 9113
6363 -#: app/Http/Controllers/AuthController.php:244
6364 -msgid "Too many login attempts. Please try again after 15 minutes."
9114 +#: app/Services/TranslationStrings.php:1315
9115 +msgid "Ticket content included"
6365 9116 msgstr ""
6366 9117
6367 -#: app/Services/TranslationStrings.php:901
6368 -msgid "Total"
9118 +#. translators: %s is the date and time the ticket was created
9119 +#: app/Services/TranslationStrings.php:1317
9120 +#, php-format
9121 +msgid "Ticket created at %s"
6369 9122 msgstr ""
6370 9123
6371 -#: app/Modules/StatModule.php:204
6372 -msgid "Total Closed"
9124 +#: app/Services/TranslationStrings.php:1318
9125 +msgid "Ticket has been escalated."
6373 9126 msgstr ""
6374 9127
6375 -#: app/Services/TranslationStrings.php:902
6376 -msgid "Total Hours"
9128 +#: app/Services/TranslationStrings.php:1320
9129 +msgid "Ticket volume by product"
6377 9130 msgstr ""
6378 9131
6379 -#: app/Modules/StatModule.php:196
6380 -#: app/Http/Controllers/ReportingController.php:440
6381 -msgid "Total Replies"
9132 +#: app/Services/TranslationStrings.php:1321
9133 +msgid "Pick a date range and run an audit to get the mood, sentiment score and a one-line summary for every ticket. Tickets that already have a recent audit are skipped automatically."
6382 9134 msgstr ""
6383 9135
6384 -#: app/Services/TranslationStrings.php:903
6385 -msgid "Total Responses"
9136 +#: app/Services/TranslationStrings.php:1322
9137 +msgid "If you use another ticketing plugin such as Awesome Support or Support Candy, you can migrate its tickets from this section."
6386 9138 msgstr ""
6387 9139
6388 -#: app/Services/TranslationStrings.php:904
6389 -msgid "Total Summaries"
9140 +#: app/Services/TranslationStrings.php:1324
9141 +msgid "Tickets Awaiting Reply"
6390 9142 msgstr ""
6391 9143
6392 -#: app/Services/TranslationStrings.php:905
6393 -#: app/Services/Tickets/TicketStats.php:19
6394 -msgid "Total Tickets"
9144 +#: app/Services/TranslationStrings.php:1325
9145 +msgid "Tickets Handled"
6395 9146 msgstr ""
6396 9147
6397 -#: app/Services/TranslationStrings.php:906
9148 +#: app/Services/TranslationStrings.php:1326
9149 +msgid "Tickets Waiting Longest"
9150 +msgstr ""
9151 +
9152 +#: app/Services/TranslationStrings.php:1327
9153 +msgid "Tickets audited"
9154 +msgstr ""
9155 +
9156 +#: app/Services/TranslationStrings.php:1328
9157 +msgid "Tickets closed"
9158 +msgstr ""
9159 +
9160 +#: app/Services/TranslationStrings.php:1329
9161 +msgid "Tickets that are already closed are skipped. Customers get the ticket closed email if it is turned on for the inbox."
9162 +msgstr ""
9163 +
9164 +#: app/Services/TranslationStrings.php:1330
9165 +msgid "Time"
9166 +msgstr ""
9167 +
9168 +#: app/Services/TranslationStrings.php:1331
9169 +msgid "Time Logging"
9170 +msgstr ""
9171 +
9172 +#: app/Services/TranslationStrings.php:1332
9173 +msgid "Time Sheet"
9174 +msgstr ""
9175 +
9176 +#. translators: %s is the meeting's time zone
9177 +#: app/Services/TranslationStrings.php:1334
9178 +#, php-format
9179 +msgid "Timezone: %s"
9180 +msgstr ""
9181 +
9182 +#: app/Services/TranslationStrings.php:1335
9183 +msgid "Tip: Fluent Support Pro can install it for you in one click."
9184 +msgstr ""
9185 +
9186 +#: app/Services/TranslationStrings.php:1338
9187 +msgid "To"
9188 +msgstr ""
9189 +
9190 +#: app/Services/TranslationStrings.php:1339
9191 +msgid "Today"
9192 +msgstr ""
9193 +
9194 +#: app/Services/TranslationStrings.php:1340
9195 +msgid "Tokens"
9196 +msgstr ""
9197 +
9198 +#: app/Services/TranslationStrings.php:1341
9199 +msgid "Tone of customer"
9200 +msgstr ""
9201 +
9202 +#: app/Services/TranslationStrings.php:1342
9203 +msgid "Total"
9204 +msgstr ""
9205 +
9206 +#: app/Services/TranslationStrings.php:1343
9207 +msgid "Total Hours"
9208 +msgstr ""
9209 +
9210 +#: app/Services/TranslationStrings.php:1345
9211 +msgid "Total Summaries"
9212 +msgstr ""
9213 +
9214 +#: app/Services/TranslationStrings.php:1347
6398 9215 msgid "Trigger"
6399 9216 msgstr ""
6400 9217
6401 -#: app/Services/TranslationStrings.php:907
9218 +#: app/Services/TranslationStrings.php:1348
6402 9219 msgid "Trigger Type"
6403 9220 msgstr ""
6404 9221
6405 -#: app/Services/Notifications/NotificationEventMap.php:82
6406 -msgid "triggered automation"
9222 +#: app/Services/TranslationStrings.php:1349
9223 +msgid "Try again"
6407 9224 msgstr ""
6408 9225
6409 -#: app/Services/Helper.php:908
6410 -msgid "Tutor LMS"
9226 +#: app/Services/TranslationStrings.php:1350
9227 +msgid "Tue"
6411 9228 msgstr ""
6412 9229
6413 -#: app/Services/TranslationStrings.php:908
9230 +#: app/Services/TranslationStrings.php:1351
6414 9231 msgid "Twilio Integration"
6415 9232 msgstr ""
6416 9233
6417 -#: app/Services/TranslationStrings.php:909
9234 +#: app/Services/TranslationStrings.php:1352
6418 9235 msgid "Type"
6419 9236 msgstr ""
6420 9237
6421 -#: app/Services/TranslationStrings.php:1081
6422 -msgid "type and press enter"
6423 -msgstr ""
6424 -
6425 -#: app/Services/TranslationStrings.php:910
9238 +#: app/Services/TranslationStrings.php:1353
6426 9239 msgid "Type Compare Value"
6427 9240 msgstr ""
6428 9241
6429 -#: app/Services/TranslationStrings.php:911
9242 +#: app/Services/TranslationStrings.php:1354
6430 9243 msgid "Un-Assigned"
6431 9244 msgstr ""
6432 9245
6433 -#: app/Services/Tickets/TicketStats.php:37
6434 -msgid "Un-Assigned Tickets"
9246 +#: app/Services/TranslationStrings.php:1355
9247 +msgid "Unanswered"
6435 9248 msgstr ""
6436 9249
6437 -#: app/Http/Controllers/SettingsController.php:302
6438 -msgid "Unable to delete reCAPTCHA settings, try again"
9250 +#: app/Services/TranslationStrings.php:1356
9251 +msgid "Unanswered Tickets"
6439 9252 msgstr ""
6440 9253
6441 -#: app/Http/Controllers/CustomerPortalController.php:191
6442 -msgid ""
6443 -"Unable to identify. Please make sure you have provided correct information."
6444 -msgstr ""
6445 -
6446 -#: app/Services/TranslationStrings.php:912
9254 +#: app/Services/TranslationStrings.php:1357
6447 9255 msgid "Unassigned"
6448 9256 msgstr ""
6449 9257
6450 -#: app/Services/TranslationStrings.php:913 app/Models/Traits/AgentTrait.php:178
6451 -msgid "Unassigned Tickets"
6452 -msgstr ""
6453 -
6454 -#: app/Services/TranslationStrings.php:914
9258 +#: app/Services/TranslationStrings.php:1359
6455 9259 msgid "Uncheck all"
6456 9260 msgstr ""
6457 9261
6458 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:34
6459 -msgid "Unknown error occurred"
9262 +#: app/Services/TranslationStrings.php:1360
9263 +msgid "Under a minute"
6460 9264 msgstr ""
6461 9265
6462 -#: app/Services/TranslationStrings.php:1143
6463 -msgid "Unknown error. Please reload this page"
6464 -msgstr ""
6465 -
6466 -#: app/Services/TranslationStrings.php:915
9266 +#: app/Services/TranslationStrings.php:1361
6467 9267 msgid "Unknown File"
6468 9268 msgstr ""
6469 9269
6470 -#: app/Services/TranslationStrings.php:916
9270 +#: app/Services/TranslationStrings.php:1362
6471 9271 msgid "Unread Notifications"
6472 9272 msgstr ""
6473 9273
6474 -#: app/Services/TranslationStrings.php:917
9274 +#: app/Services/TranslationStrings.php:1363
6475 9275 msgid "Unread only"
6476 9276 msgstr ""
6477 9277
6478 -#. %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
6479 -#: app/Services/AvatarUploder.php:63
6480 -#, php-format
6481 -msgid "Unsupported file submitted, allowed image file types are: %s"
9278 +#: app/Services/TranslationStrings.php:1364
9279 +msgid "Unsent reply"
6482 9280 msgstr ""
6483 9281
6484 -#: app/Services/TranslationStrings.php:918
9282 +#: app/Services/TranslationStrings.php:1365
6485 9283 msgid "Update"
6486 9284 msgstr ""
6487 9285
6488 -#: app/Services/TranslationStrings.php:919
9286 +#: app/Services/TranslationStrings.php:1366
6489 9287 msgid "Update And Approve Response"
6490 9288 msgstr ""
6491 9289
6492 -#: app/Services/TranslationStrings.php:920
9290 +#: app/Services/TranslationStrings.php:1367
6493 9291 msgid "Update Custom Field"
6494 9292 msgstr ""
6495 9293
6496 -#: app/Services/TranslationStrings.php:921
6497 -msgid "Update Customer"
6498 -msgstr ""
6499 -
6500 -#: app/Services/TranslationStrings.php:932
6501 -msgid "Update customer"
6502 -msgstr ""
6503 -
6504 -#: app/Services/TranslationStrings.php:922
9294 +#: app/Services/TranslationStrings.php:1369
6505 9295 msgid "Update Estimation"
6506 9296 msgstr ""
6507 9297
6508 -#: app/Services/TranslationStrings.php:923
9298 +#: app/Services/TranslationStrings.php:1370
6509 9299 msgid "Update Field"
6510 9300 msgstr ""
6511 9301
6512 -#: app/Services/TranslationStrings.php:924
9302 +#: app/Services/TranslationStrings.php:1371
6513 9303 msgid "Update Filter"
6514 9304 msgstr ""
6515 9305
6516 -#: app/Services/TranslationStrings.php:925
9306 +#: app/Services/TranslationStrings.php:1372
6517 9307 msgid "Update Group"
6518 9308 msgstr ""
6519 9309
6520 -#: app/Services/TranslationStrings.php:926
9310 +#: app/Services/TranslationStrings.php:1373
6521 9311 msgid "Update Product"
6522 9312 msgstr ""
6523 9313
6524 -#: app/Services/TranslationStrings.php:927
9314 +#: app/Services/TranslationStrings.php:1374
6525 9315 msgid "Update Reply"
6526 9316 msgstr ""
6527 9317
6528 -#: app/Services/TranslationStrings.php:928
9318 +#: app/Services/TranslationStrings.php:1375
6529 9319 msgid "Update Response"
6530 9320 msgstr ""
6531 9321
6532 -#: app/Services/TranslationStrings.php:929
9322 +#: app/Services/TranslationStrings.php:1376
6533 9323 msgid "Update Settings"
6534 9324 msgstr ""
6535 9325
6536 -#: app/Services/TranslationStrings.php:930
9326 +#: app/Services/TranslationStrings.php:1377
6537 9327 msgid "Update Ticket Tag"
6538 9328 msgstr ""
6539 9329
6540 -#: app/Services/TranslationStrings.php:931
9330 +#: app/Services/TranslationStrings.php:1378
6541 9331 msgid "Update Workflow"
6542 9332 msgstr ""
6543 9333
6544 -#: app/Services/Notifications/NotificationEventMap.php:93
6545 -msgid "updated a ticket"
9334 +#: app/Services/TranslationStrings.php:1379
9335 +msgid "Update customer"
6546 9336 msgstr ""
6547 9337
6548 -#: app/Services/TranslationStrings.php:933
6549 -msgid "Updating Custom Field Data"
9338 +#: app/Services/TranslationStrings.php:1380
9339 +msgid "Updated since audit"
6550 9340 msgstr ""
6551 9341
6552 -#: app/Services/TranslationStrings.php:1082
6553 -msgid "Upgrade Now"
9342 +#: app/Services/TranslationStrings.php:1381
9343 +msgid "Updates & Support"
6554 9344 msgstr ""
6555 9345
6556 -#: app/Services/TranslationStrings.php:934
9346 +#: app/Services/TranslationStrings.php:1382
9347 +msgid "Updating Custom Field Data"
9348 +msgstr ""
9349 +
9350 +#: app/Services/TranslationStrings.php:1383
6557 9351 msgid "Upgrade To Pro"
6558 9352 msgstr ""
6559 9353
6560 -#: app/Services/TranslationStrings.php:935
6561 -msgid "Upgrade to Pro"
9354 +#: app/Services/TranslationStrings.php:1384
9355 +msgid "Upgrade to Fluent Support Pro to unlock this report."
6562 9356 msgstr ""
6563 9357
6564 -#: app/Services/TranslationStrings.php:936
9358 +#: app/Services/TranslationStrings.php:1386
6565 9359 msgid "Upload a Custom Picture"
6566 9360 msgstr ""
6567 9361
6568 -#: app/Http/Controllers/SettingsController.php:794
6569 -msgid "Upload and store the files to Amazon S3 cloud storage."
9362 +#: app/Services/TranslationStrings.php:1387
9363 +msgid "Uploading 1 attachment. Please wait before submitting."
6570 9364 msgstr ""
6571 9365
6572 -#: app/Http/Controllers/SettingsController.php:784
6573 -msgid ""
6574 -"Upload and store the files to Cloudflare R2 Storage with zero egress fees."
9366 +#: app/Services/TranslationStrings.php:1388
9367 +msgid "Use AI for responses, ticket summaries, and sentiment analysis"
6575 9368 msgstr ""
6576 9369
6577 -#: app/Http/Controllers/SettingsController.php:765
6578 -msgid "Upload and store the files to your Dropbox Storage."
9370 +#: app/Services/TranslationStrings.php:1389
9371 +msgid "Use Shortcode"
6579 9372 msgstr ""
6580 9373
6581 -#: app/Http/Controllers/SettingsController.php:774
6582 -msgid "Upload and store the files to your Google Drive Storage."
9374 +#: app/Services/TranslationStrings.php:1390
9375 +msgid "Use reCAPTCHA on"
6583 9376 msgstr ""
6584 9377
6585 -#: app/Http/Controllers/SettingsController.php:756
6586 -msgid "Upload and store the files to your WordPress File System Storage."
9378 +#: app/Services/TranslationStrings.php:1391
9379 +msgid "Use wp-config.php instead"
6587 9380 msgstr ""
6588 9381
6589 -#: app/Services/TranslationStrings.php:937
6590 -msgid "Uploading 1 attachment. Please wait before submitting."
9382 +#: app/Services/TranslationStrings.php:1393
9383 +msgid "Username is required for WordPress user."
6591 9384 msgstr ""
6592 9385
6593 -#: app/Services/TranslationStrings.php:1083
6594 -msgid "Use incoming webhook to create ticket from external sites."
9386 +#: app/Services/TranslationStrings.php:1394
9387 +msgid "Username on this site"
6595 9388 msgstr ""
6596 9389
6597 -#: app/Services/TranslationStrings.php:938
6598 -msgid "Use OpenAI for responses, ticket summaries, and sentiment analysis"
9390 +#: app/Services/TranslationStrings.php:1395
9391 +msgid "Validate Captcha"
6599 9392 msgstr ""
6600 9393
6601 -#: app/Services/TranslationStrings.php:940
6602 -msgid "Use reCAPTCHA on"
9394 +#: app/Services/TranslationStrings.php:1396
9395 +msgid "Varied structure and wording. Will volunteer information that is not in your documents."
6603 9396 msgstr ""
6604 9397
6605 -#: app/Services/TranslationStrings.php:939
6606 -msgid "Use Shortcode"
9398 +#: app/Services/TranslationStrings.php:1397
9399 +msgid "Verify License"
6607 9400 msgstr ""
6608 9401
6609 -#: app/Services/TranslationStrings.php:941
6610 -#: app/Hooks/Handlers/AuthHandler.php:357
6611 -#: app/Hooks/Handlers/AuthHandler.php:359
6612 -msgid "Username"
9402 +#: app/Services/TranslationStrings.php:1398
9403 +msgid "Version 2"
6613 9404 msgstr ""
6614 9405
6615 -#: app/Services/TranslationStrings.php:942
6616 -msgid "Username is required for WordPress user."
9406 +#: app/Services/TranslationStrings.php:1399
9407 +msgid "Version 3"
6617 9408 msgstr ""
6618 9409
6619 -#. %s is the username
6620 -#: app/Http/Controllers/AuthController.php:541
9410 +#: app/Services/TranslationStrings.php:1401
9411 +msgid "View All"
9412 +msgstr ""
9413 +
9414 +#: app/Services/TranslationStrings.php:1402
9415 +msgid "View Details"
9416 +msgstr ""
9417 +
9418 +#: app/Services/TranslationStrings.php:1403
9419 +msgid "View completed bookings in FluentBooking"
9420 +msgstr ""
9421 +
9422 +#: app/Services/TranslationStrings.php:1404
9423 +msgid "View upcoming bookings in FluentBooking"
9424 +msgstr ""
9425 +
9426 +#. translators: %1$s is the snapshot date, %2$s the snapshot time
9427 +#: app/Services/TranslationStrings.php:1406
6621 9428 #, php-format
6622 -msgid "Username: %s"
9429 +msgid "Viewing snapshot from %1$s at %2$s"
6623 9430 msgstr ""
6624 9431
6625 -#: app/Services/TranslationStrings.php:1004
6626 -msgid "Using advanced filtering you can get more specific tickets"
9432 +#: app/Services/TranslationStrings.php:1407
9433 +msgid "Wait Time"
6627 9434 msgstr ""
6628 9435
6629 -#: app/Services/TranslationStrings.php:943
6630 -msgid "Validate Captcha"
9436 +#: app/Services/TranslationStrings.php:1408
9437 +msgid "Waiting For Reply"
6631 9438 msgstr ""
6632 9439
6633 -#: app/Services/TranslationStrings.php:944
6634 -msgid "Variant"
9440 +#: app/Services/TranslationStrings.php:1409
9441 +msgid "Waiting Since"
6635 9442 msgstr ""
6636 9443
6637 -#: app/Hooks/Handlers/EmailVerificationHandler.php:77
6638 -#: app/Hooks/Handlers/TwoFaHandler.php:193
6639 -msgid "Verification Code"
9444 +#. translators: %s is the number of tickets waiting for this agent's reply
9445 +#: app/Services/TranslationStrings.php:1412
9446 +#, php-format
9447 +msgid "Waiting Tickets: %s"
6640 9448 msgstr ""
6641 9449
6642 -#. %s is the verification code
6643 -#. %s is the two-factor authentication code
6644 -#: app/Hooks/Handlers/EmailVerificationHandler.php:52
6645 -#: app/Hooks/Handlers/TwoFaHandler.php:163
9450 +#: app/Services/TranslationStrings.php:1413
9451 +msgid "Waiting Time"
9452 +msgstr ""
9453 +
9454 +#. translators: %s is the date and time the ticket started waiting for a reply
9455 +#: app/Services/TranslationStrings.php:1415
6646 9456 #, php-format
6647 -msgid "Verification Code: %s"
9457 +msgid "Waiting Time: %s"
6648 9458 msgstr ""
6649 9459
6650 -#: app/Hooks/Handlers/TwoFaHandler.php:205
6651 -msgid "Verify and Login"
9460 +#: app/Services/TranslationStrings.php:1416
9461 +msgid "Waiting Workload"
6652 9462 msgstr ""
6653 9463
6654 -#: app/Services/TranslationStrings.php:945
6655 -msgid "Verify License"
9464 +#. translators: %s is how long the ticket has been waiting, e.g. "2 hours ago"
9465 +#: app/Services/TranslationStrings.php:1418
9466 +#, php-format
9467 +msgid "Waiting: %s"
6656 9468 msgstr ""
6657 9469
6658 -#: app/Services/TranslationStrings.php:946
6659 -msgid "Verifying your API connection. Please wait"
9470 +#: app/Services/TranslationStrings.php:1419
9471 +msgid "Want to move all or custom selected"
6660 9472 msgstr ""
6661 9473
6662 -#: app/Services/TranslationStrings.php:947
6663 -msgid "Version 2"
9474 +#: app/Services/TranslationStrings.php:1420
9475 +msgid "Warning"
6664 9476 msgstr ""
6665 9477
6666 -#: app/Services/TranslationStrings.php:948
6667 -msgid "Version 3"
9478 +#: app/Services/TranslationStrings.php:1421
9479 +msgid "Watch out"
6668 9480 msgstr ""
6669 9481
6670 -#: app/Services/TranslationStrings.php:949
6671 -#: app/Hooks/Handlers/AdminBarHandler.php:101
6672 -msgid "View"
9482 +#. translators: %s is the number of agents watching the ticket
9483 +#: app/Services/TranslationStrings.php:1423
9484 +#, php-format
9485 +msgid "Watchers (%s)"
6673 9486 msgstr ""
6674 9487
6675 -#: app/Modules/PermissionManager.php:492
6676 -msgid "View Activity Logs"
9488 +#: app/Services/TranslationStrings.php:1424
9489 +msgid "We could not verify this license."
6677 9490 msgstr ""
6678 9491
6679 -#: app/Modules/PermissionManager.php:493
6680 -msgid "View Agent Today Performance"
9492 +#: app/Services/TranslationStrings.php:1425
9493 +msgid "We will send tips and advanced usage of FluentSupport (monthly)"
6681 9494 msgstr ""
6682 9495
6683 -#: app/Services/TranslationStrings.php:950
6684 -msgid "View All"
9496 +#: app/Services/TranslationStrings.php:1426
9497 +msgid "Web Based"
6685 9498 msgstr ""
6686 9499
6687 -#: app/Modules/PermissionManager.php:491
6688 -msgid "View All Reports"
9500 +#: app/Services/TranslationStrings.php:1427
9501 +msgid "Web Search"
6689 9502 msgstr ""
6690 9503
6691 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:282
6692 -msgid "View booking"
9504 +#: app/Services/TranslationStrings.php:1428
9505 +msgid "Web search disabled"
6693 9506 msgstr ""
6694 9507
6695 -#: app/Services/TranslationStrings.php:952
6696 -msgid "View completed bookings in FluentBooking"
9508 +#: app/Services/TranslationStrings.php:1429
9509 +msgid "Web search enabled"
6697 9510 msgstr ""
6698 9511
6699 -#: app/Modules/PermissionManager.php:460
6700 -msgid "View Dashboard"
9512 +#: app/Services/TranslationStrings.php:1430
9513 +msgid "Wed"
6701 9514 msgstr ""
6702 9515
6703 -#: app/Services/TranslationStrings.php:951
6704 -msgid "View Details"
9516 +#: app/Services/TranslationStrings.php:1431
9517 +msgid "Welcome aboard!"
6705 9518 msgstr ""
6706 9519
6707 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:46
6708 -msgid "View Ticket"
9520 +#: app/Services/TranslationStrings.php:1432
9521 +msgid "Welcome back to Fluent Support"
6709 9522 msgstr ""
6710 9523
6711 -#: app/Modules/PermissionManager.php:470
6712 -msgid "View Tickets (Read Only)"
9524 +#: app/Services/TranslationStrings.php:1433
9525 +msgid "What we collect"
6713 9526 msgstr ""
6714 9527
6715 -#: app/Services/TranslationStrings.php:953
6716 -msgid "View upcoming bookings in FluentBooking"
9528 +#: app/Services/TranslationStrings.php:1434
9529 +#: app/Services/TranslationStrings.php:1657
9530 +msgid "What's this support ticket about?"
6717 9531 msgstr ""
6718 9532
6719 -#: app/Services/TranslationStrings.php:1144
6720 -msgid "View Your Tickets"
9533 +#: app/Services/TranslationStrings.php:1435
9534 +msgid "WhatsApp Phone Number"
6721 9535 msgstr ""
6722 9536
6723 -#: app/Services/TranslationStrings.php:1084
6724 -msgid "wait time"
9537 +#: app/Services/TranslationStrings.php:1436
9538 +msgid "When enabled, AI will be available for response suggestions and ticket summaries."
6725 9539 msgstr ""
6726 9540
6727 -#: app/Services/TranslationStrings.php:954
6728 -msgid "Waiting"
9541 +#: app/Services/TranslationStrings.php:1437
9542 +msgid "When new agents are created without being assigned to any group, they will automatically be added to the default group."
6729 9543 msgstr ""
6730 9544
6731 -#: app/Services/TranslationStrings.php:955
6732 -msgid "Waiting For Reply"
9545 +#: app/Services/TranslationStrings.php:1438
9546 +msgid "WordPress username"
6733 9547 msgstr ""
6734 9548
6735 -#: app/Services/TranslationStrings.php:956 app/Services/Helper.php:751
6736 -msgid "Waiting Tickets"
9549 +#: app/Services/TranslationStrings.php:1439
9550 +msgid "Work Description"
6737 9551 msgstr ""
6738 9552
6739 -#: app/Services/TranslationStrings.php:957
6740 -msgid "Waiting Time"
9553 +#: app/Services/TranslationStrings.php:1440
9554 +msgid "Work Description:"
6741 9555 msgstr ""
6742 9556
6743 -#: app/Modules/StatModule.php:273
6744 -msgid "Waiting Today"
9557 +#: app/Services/TranslationStrings.php:1441
9558 +msgid "Workflow Actions (Tasks)"
6745 9559 msgstr ""
6746 9560
6747 -#: app/Services/TranslationStrings.php:958
6748 -msgid "Want to deactivate this license?"
9561 +#: app/Services/TranslationStrings.php:1442
9562 +msgid "Workflow Name"
6749 9563 msgstr ""
6750 9564
6751 -#: app/Services/TranslationStrings.php:959
6752 -msgid "Want to move all or custom selected"
9565 +#: app/Services/TranslationStrings.php:1443
9566 +msgid "Workflow Trigger"
6753 9567 msgstr ""
6754 9568
6755 -#: app/Services/TranslationStrings.php:960
6756 -msgid "Warning"
9569 +#: app/Services/TranslationStrings.php:1444
9570 +msgid "Workflow Type"
6757 9571 msgstr ""
6758 9572
6759 -#: app/Services/TranslationStrings.php:961
6760 -msgid "Watchers"
9573 +#: app/Services/TranslationStrings.php:1445
9574 +msgid "Workflow duplicated successfully"
6761 9575 msgstr ""
6762 9576
6763 -#: app/Services/TranslationStrings.php:962
6764 -msgid "We will send tips and advanced usage of FluentSupport (monthly)"
9577 +#: app/Services/TranslationStrings.php:1446
9578 +msgid "Workflow title is required"
6765 9579 msgstr ""
6766 9580
6767 -#: app/Services/TranslationStrings.php:1027
6768 -msgid "Web and Email Based (MailBox)"
9581 +#: app/Services/TranslationStrings.php:1448
9582 +msgid "Working"
6769 9583 msgstr ""
6770 9584
6771 -#: app/Services/TranslationStrings.php:963
6772 -msgid "Web Based"
9585 +#: app/Services/TranslationStrings.php:1449
9586 +msgid "Yes"
6773 9587 msgstr ""
6774 9588
6775 -#: app/Services/TranslationStrings.php:964
6776 -msgid "Welcome aboard!"
9589 +#: app/Services/TranslationStrings.php:1450
9590 +msgid "Yes, Count me in!"
6777 9591 msgstr ""
6778 9592
6779 -#: app/Services/TranslationStrings.php:965
6780 -msgid "Welcome back to Fluent Support"
9593 +#: app/Services/TranslationStrings.php:1451
9594 +msgid "Yes, Deactivate"
6781 9595 msgstr ""
6782 9596
6783 -#: app/Services/TranslationStrings.php:966
6784 -msgid "What we collect"
9597 +#: app/Services/TranslationStrings.php:1452
9598 +msgid "Yes, Delete this Action"
6785 9599 msgstr ""
6786 9600
6787 -#: app/Services/TranslationStrings.php:1164
6788 -msgid "What's this support ticket about?"
9601 +#: app/Services/TranslationStrings.php:1453
9602 +msgid "Yesterday"
6789 9603 msgstr ""
6790 9604
6791 -#: app/Services/Helper.php:985
6792 -msgid "WhatsApp"
9605 +#: app/Services/TranslationStrings.php:1454
9606 +#: app/Services/TranslationStrings.php:1641
9607 +msgid "You"
6793 9608 msgstr ""
6794 9609
6795 -#: app/Services/TranslationStrings.php:967
6796 -msgid "WhatsApp Phone Number"
9610 +#: app/Services/TranslationStrings.php:1455
9611 +msgid "You are adding internal Note. Only support staff can see this note."
6797 9612 msgstr ""
6798 9613
6799 -#: app/Services/TranslationStrings.php:968
6800 -msgid ""
6801 -"When new agents are created without being assigned to any group, they will "
6802 -"automatically be added to the default group."
9614 +#: app/Services/TranslationStrings.php:1456
9615 +msgid "You are almost done"
6803 9616 msgstr ""
6804 9617
6805 -#: app/Services/EmailNotification/Settings.php:497
6806 -msgid "Windows"
9618 +#: app/Services/TranslationStrings.php:1457
9619 +msgid "You can not change the slug once save a custom field"
6807 9620 msgstr ""
6808 9621
6809 -#: app/Services/Helper.php:957
6810 -msgid "WishList Member"
9622 +#: app/Services/TranslationStrings.php:1458
9623 +msgid "You can select up to 7 dates."
6811 9624 msgstr ""
6812 9625
6813 -#: app/Services/Helper.php:873
6814 -msgid "WooCommerce"
9626 +#. translators: %s is the maximum number of files allowed per upload
9627 +#: app/Services/TranslationStrings.php:1460
9628 +#, php-format
9629 +msgid "You can upload a maximum of %s file."
6815 9630 msgstr ""
6816 9631
6817 -#: app/Services/EmailNotification/Settings.php:417
6818 -msgid "WooCommerce Account Navigation"
9632 +#. translators: %s is the maximum number of files allowed per upload
9633 +#: app/Services/TranslationStrings.php:1462
9634 +#, php-format
9635 +msgid "You can upload a maximum of %s files."
6819 9636 msgstr ""
6820 9637
6821 -#: app/Services/TranslationStrings.php:969
6822 -msgid "WordPress plugin then you can migrate from this section."
9638 +#: app/Services/TranslationStrings.php:1463
9639 +msgid "You're Almost There!"
6823 9640 msgstr ""
6824 9641
6825 -#: app/Services/TranslationStrings.php:970
6826 -msgid "Work Description"
9642 +#: app/Services/TranslationStrings.php:1464
9643 +msgid "Your Account"
6827 9644 msgstr ""
6828 9645
6829 -#: app/Services/TranslationStrings.php:971
6830 -msgid "Work Description:"
9646 +#: app/Services/TranslationStrings.php:1465
9647 +msgid "Your Admin Email Address and Support From Email should not be same. Please use a different email address."
6831 9648 msgstr ""
6832 9649
6833 -#: app/Services/TranslationStrings.php:972
6834 -#: app/Hooks/Handlers/InternalNotificationHandler.php:192
6835 -#: app/Hooks/Handlers/InternalNotificationHandler.php:261
6836 -msgid "Workflow"
9650 +#: app/Services/TranslationStrings.php:1466
9651 +msgid "Your Bookmarked Tickets"
6837 9652 msgstr ""
6838 9653
6839 -#: app/Services/TranslationStrings.php:973
6840 -msgid "Workflow Actions (Tasks)"
9654 +#: app/Services/TranslationStrings.php:1467
9655 +msgid "Your Help Scout authorization code is:"
6841 9656 msgstr ""
6842 9657
6843 -#: app/Services/TranslationStrings.php:977
6844 -msgid "Workflow duplicated successfully"
9658 +#: app/Services/TranslationStrings.php:1468
9659 +msgid "Your Workflow Name"
6845 9660 msgstr ""
6846 9661
6847 -#: app/Services/TranslationStrings.php:974
6848 -msgid "Workflow Name"
9662 +#. translators: %s is the date the license expired
9663 +#: app/Services/TranslationStrings.php:1470
9664 +#, php-format
9665 +msgid "Your license expired on %s"
6849 9666 msgstr ""
6850 9667
6851 -#: app/Modules/PermissionManager.php:474
6852 -msgid "Workflow Permissions"
9668 +#. translators: %d is the number of days until the license expires
9669 +#: app/Services/TranslationStrings.php:1472
9670 +#, php-format
9671 +msgid "Your license expires in %d day"
6853 9672 msgstr ""
6854 9673
6855 -#: app/Services/TranslationStrings.php:978
6856 -msgid "Workflow title is required"
9674 +#. translators: %d is the number of days until the license expires
9675 +#: app/Services/TranslationStrings.php:1474
9676 +#, php-format
9677 +msgid "Your license expires in %d days"
6857 9678 msgstr ""
6858 9679
6859 -#: app/Services/TranslationStrings.php:975
6860 -msgid "Workflow Trigger"
9680 +#: app/Services/TranslationStrings.php:1475
9681 +msgid "Your license expires today."
6861 9682 msgstr ""
6862 9683
6863 -#: app/Services/TranslationStrings.php:976
6864 -msgid "Workflow Type"
9684 +#: app/Services/TranslationStrings.php:1476
9685 +msgid "Your license has expired."
6865 9686 msgstr ""
6866 9687
6867 -#: app/Services/TranslationStrings.php:1086
6868 -msgid "workflow will perform the following actions:"
9688 +#. translators: %s is the license expiry date
9689 +#: app/Services/TranslationStrings.php:1478
9690 +#, php-format
9691 +msgid "Your license will not renew on its own. It expires on %s."
6869 9692 msgstr ""
6870 9693
6871 -#: app/Services/TranslationStrings.php:979 app/Hooks/Handlers/Menu.php:115
6872 -#: app/Hooks/Handlers/Menu.php:116 app/Hooks/Handlers/Menu.php:213
6873 -msgid "Workflows"
9694 +#: app/Services/TranslationStrings.php:1479
9695 +msgid "Your mailbox is active."
6874 9696 msgstr ""
6875 9697
6876 -#. Author of the plugin
6877 -msgid "WPManageNinja LLC"
9698 +#: app/Services/TranslationStrings.php:1480
9699 +msgid "Your masked mailbox email has been issued"
6878 9700 msgstr ""
6879 9701
6880 -#: app/Services/TranslationStrings.php:1145
6881 -msgid "Write a reply"
9702 +#: app/Services/TranslationStrings.php:1481
9703 +msgid "Your reply has not been sent. Leave this ticket?"
6882 9704 msgstr ""
6883 9705
6884 -#: app/Services/TranslationStrings.php:980
6885 -msgid "Yes"
9706 +#. translators: %s is the subscription status, e.g. "Cancelled" or "Paused"
9707 +#: app/Services/TranslationStrings.php:1483
9708 +#, php-format
9709 +msgid "Your subscription is not active (%s)"
6886 9710 msgstr ""
6887 9711
6888 -#: app/Services/TranslationStrings.php:981
6889 -msgid "Yes, Count me in!"
9712 +#: app/Services/TranslationStrings.php:1484
9713 +msgid "Your support portal is now configured and ready to help your customers."
6890 9714 msgstr ""
6891 9715
6892 -#: app/Services/TranslationStrings.php:982
6893 -msgid "Yes, Delete Selected Tickets"
9716 +#: app/Services/TranslationStrings.php:1485
9717 +msgid "Zendesk Domain"
6894 9718 msgstr ""
6895 9719
6896 -#: app/Services/TranslationStrings.php:983
6897 -msgid "Yes, Delete this Action"
9720 +#: app/Services/TranslationStrings.php:1487
9721 +msgid "Today's Active Tickets By Products"
6898 9722 msgstr ""
6899 9723
6900 -#: app/Services/TranslationStrings.php:984
6901 -#: app/Services/TranslationStrings.php:1146
6902 -msgid "You"
9724 +#: app/Services/TranslationStrings.php:1488
9725 +msgid "Please provide the email address where admin will get email if enabled in email settings"
6903 9726 msgstr ""
6904 9727
6905 -#: app/Services/TranslationStrings.php:985
6906 -msgid "You are adding internal Note. Only support staff can see this note."
9728 +#: app/Services/TranslationStrings.php:1489
9729 +msgid "Using advanced filtering you can get more specific tickets"
6907 9730 msgstr ""
6908 9731
6909 -#: app/Services/TranslationStrings.php:986
6910 -msgid "You are almost done"
9732 +#: app/Services/TranslationStrings.php:1490
9733 +msgid "agent assigned"
6911 9734 msgstr ""
6912 9735
6913 -#: app/Hooks/Handlers/AuthHandler.php:35 app/Hooks/Handlers/AuthHandler.php:114
6914 -#: app/Hooks/Handlers/AuthHandler.php:173
6915 -msgid "You are already logged in."
9736 +#: app/Services/TranslationStrings.php:1491
9737 +msgid "Are you sure to delete this agent? All associated data will be deleted"
6916 9738 msgstr ""
6917 9739
6918 -#. %s is the URL to the support portal
6919 -#: app/Hooks/Handlers/AuthHandler.php:221
9740 +#: app/Services/TranslationStrings.php:1492
9741 +msgid "The signature is added to emails through the {{agent.signature}} smartcode in your inbox email templates (Inbox Settings > Email Settings). Templates you saved before version 2.4.1 need it added to include the signature."
9742 +msgstr ""
9743 +
9744 +#: app/Services/TranslationStrings.php:1493
9745 +msgid "Agent Job Title( ex: Developer, Support Staff )"
9746 +msgstr ""
9747 +
9748 +#: app/Services/TranslationStrings.php:1495
9749 +#: app/Services/TranslationStrings.php:1643
9750 +msgid "Files with a size less than 2MB. Supported Types: images, text, pdf, zip"
9751 +msgstr ""
9752 +
9753 +#: app/Services/TranslationStrings.php:1496
9754 +msgid "almost nothing. Safest natural-sounding band."
9755 +msgstr ""
9756 +
9757 +#: app/Services/TranslationStrings.php:1497
9758 +msgid "and"
9759 +msgstr ""
9760 +
9761 +#: app/Services/TranslationStrings.php:1498
9762 +msgid "are waiting for reply with"
9763 +msgstr ""
9764 +
9765 +#: app/Services/TranslationStrings.php:1499
9766 +msgid "average"
9767 +msgstr ""
9768 +
9769 +#: app/Services/TranslationStrings.php:1500
9770 +msgid "Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
9771 +msgstr ""
9772 +
9773 +#: app/Services/TranslationStrings.php:1501
9774 +msgid "brainstorming, marketing copy."
9775 +msgstr ""
9776 +
9777 +#. translators: %s is the customer's first name
9778 +#: app/Services/TranslationStrings.php:1503
6920 9779 #, php-format
6921 -msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
9780 +msgid "by %s"
6922 9781 msgstr ""
6923 9782
6924 -#: app/Http/Controllers/AuthController.php:182
6925 -msgid "You are not allowed to login using this form"
9783 +#: app/Services/TranslationStrings.php:1504
9784 +msgid "can repeat itself, and keeps one framing even when that framing is wrong."
6926 9785 msgstr ""
6927 9786
6928 -#: app/Http/Controllers/AuthController.php:434
6929 -msgid "You are not allowed to reset password using this form"
9787 +#: app/Services/TranslationStrings.php:1505
9788 +msgid "You cannot edit subject for this email. This subject pattern is required for email reply parsing"
6930 9789 msgstr ""
6931 9790
6932 -#: app/Http/Controllers/AuthController.php:28
6933 -msgid "You are not allowed to signup using this form"
9791 +#: app/Services/TranslationStrings.php:1506
9792 +msgid "cancel"
6934 9793 msgstr ""
6935 9794
6936 -#: app/Services/TranslationStrings.php:987
6937 -msgid "You can not change the slug once save a custom field"
9795 +#: app/Services/TranslationStrings.php:1508
9796 +msgid "complete"
6938 9797 msgstr ""
6939 9798
6940 -#: app/Services/TranslationStrings.php:988
6941 -msgid "You can select up to 7 dates."
9799 +#: app/Services/TranslationStrings.php:1509
9800 +msgid "confirm"
6942 9801 msgstr ""
6943 9802
6944 -#: app/Services/TranslationStrings.php:989
6945 -msgid "You can upload maximum"
9803 +#: app/Services/TranslationStrings.php:1510
9804 +msgid "Create reply templates and quickly send responses to the tickets."
6946 9805 msgstr ""
6947 9806
6948 -#: app/Services/TranslationStrings.php:1015
6949 -msgid ""
6950 -"You cannot edit subject for this email. This subject pattern is required for "
6951 -"email reply parsing"
9807 +#: app/Services/TranslationStrings.php:1511
9808 +msgid "Sorry, this customer has one ticket only"
6952 9809 msgstr ""
6953 9810
6954 -#: app/Http/Policies/PortalPolicy.php:38
6955 -msgid "You do not have permission"
9811 +#: app/Services/TranslationStrings.php:1512
9812 +msgid "Looks like you have caught up everything for now"
6956 9813 msgstr ""
6957 9814
6958 -#: app/Http/Controllers/TicketController.php:1431
6959 -msgid "You do not have permission to approve draft responses."
9815 +#: app/Services/TranslationStrings.php:1513
9816 +msgid "Are you sure to delete this Action?"
6960 9817 msgstr ""
6961 9818
6962 -#: app/Http/Controllers/TicketController.php:869
6963 -msgid "You do not have permission to delete this draft"
9819 +#: app/Services/TranslationStrings.php:1514
9820 +msgid "eg: Awesome Business Inc"
6964 9821 msgstr ""
6965 9822
6966 -#: app/Http/Controllers/TicketController.php:850
6967 -msgid "You do not have permission to perform this action"
9823 +#: app/Services/TranslationStrings.php:1515
9824 +msgid "Web and Email Based (MailBox)"
6968 9825 msgstr ""
6969 9826
6970 -#: app/Http/Controllers/Controller.php:23
6971 -msgid "You do not have permission to perform this action."
9827 +#: app/Services/TranslationStrings.php:1516
9828 +msgid "Please make sure your website can send emails from this email address"
6972 9829 msgstr ""
6973 9830
6974 -#: app/Http/Controllers/FluentBotController.php:166
6975 -msgid "You do not have permission to reset chat"
9831 +#: app/Services/TranslationStrings.php:1517
9832 +msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress"
6976 9833 msgstr ""
6977 9834
6978 -#: app/Http/Controllers/UploaderController.php:122
6979 -#: app/Http/Controllers/UploaderController.php:130
6980 -msgid "You do not have permission to upload a file"
9835 +#: app/Services/TranslationStrings.php:1518
9836 +msgid "is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!"
6981 9837 msgstr ""
6982 9838
6983 -#: app/Services/CustomerPortalService.php:451
6984 -msgid "You do not have permission to view this support ticket"
9839 +#: app/Services/TranslationStrings.php:1519
9840 +msgid "Enable This Email Notification"
6985 9841 msgstr ""
6986 9842
6987 -#: app/Hooks/Handlers/CustomerPortalHandler.php:29
6988 -msgid "You don't have permission to access customer support portal"
9843 +#: app/Services/TranslationStrings.php:1520
9844 +msgid "Include Agents in Summary"
6989 9845 msgstr ""
6990 9846
6991 -#: app/Http/Controllers/CustomerPortalController.php:390
6992 -msgid "You have been logged out"
9847 +#: app/Services/TranslationStrings.php:1521
9848 +msgid "Select columns that you want to export"
6993 9849 msgstr ""
6994 9850
6995 -#: app/Services/TranslationStrings.php:1154
6996 -msgid ""
6997 -"Your account is currently inactive. You cannot create new tickets or reply "
6998 -"to existing ones. Please contact the site administrator for assistance"
9851 +#. translators: %d is the number of days since the license expired
9852 +#: app/Services/TranslationStrings.php:1523
9853 +#, php-format
9854 +msgid "expired %d day ago"
6999 9855 msgstr ""
7000 9856
7001 -#: app/Http/Controllers/CustomerPortalController.php:65
7002 -msgid "Your account is not active. Please contact support."
9857 +#. translators: %d is the number of days since the license expired
9858 +#: app/Services/TranslationStrings.php:1525
9859 +#, php-format
9860 +msgid "expired %d days ago"
7003 9861 msgstr ""
7004 9862
7005 -#: app/Services/TranslationStrings.php:990
7006 -msgid ""
7007 -"Your Admin Email Address and Support From Email should not be same. Please "
7008 -"use a different email address."
9863 +#: app/Services/TranslationStrings.php:1526
9864 +msgid "expires today"
7009 9865 msgstr ""
7010 9866
7011 -#: app/Services/TranslationStrings.php:991
7012 -msgid "Your Bookmarked Tickets"
9867 +#: app/Services/TranslationStrings.php:1527
9868 +msgid "formatting breaks down and the answer can contradict its own context."
7013 9869 msgstr ""
7014 9870
7015 -#: app/Hooks/Handlers/AuthHandler.php:366
7016 -#: app/Hooks/Handlers/AuthHandler.php:453
7017 -msgid "Your Email Address"
9871 +#: app/Services/TranslationStrings.php:1528
9872 +msgid "Applies to replies and outreach emails written by an agent. Automatic emails, such as confirmations, always use the inbox name. The email address stays the same, so customer replies still reach this inbox."
7018 9873 msgstr ""
7019 9874
7020 -#: app/Services/TranslationStrings.php:1087
7021 -msgid "your email piping settings first"
9875 +#: app/Services/TranslationStrings.php:1529
9876 +msgid "general assistant chat, copy drafting."
7022 9877 msgstr ""
7023 9878
7024 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
7025 -msgid "Your Feed Name"
9879 +#: app/Services/TranslationStrings.php:1530
9880 +msgid "Get Overall reports of all the support agents and their performance"
7026 9881 msgstr ""
7027 9882
7028 -#: app/Services/TranslationStrings.php:992
7029 -msgid "Your Help Scout authorization code is:"
9883 +#: app/Services/TranslationStrings.php:1531
9884 +msgid "idea generation only."
7030 9885 msgstr ""
7031 9886
7032 -#: app/Services/TranslationStrings.php:993
7033 -msgid "Your License Key"
9887 +#. translators: %d is the number of days until the license expires
9888 +#: app/Services/TranslationStrings.php:1533
9889 +#, php-format
9890 +msgid "in %d day"
7034 9891 msgstr ""
7035 9892
7036 -#: app/Services/TranslationStrings.php:995
7037 -msgid "Your license key is valid and activated"
9893 +#. translators: %d is the number of days until the license expires
9894 +#: app/Services/TranslationStrings.php:1535
9895 +#, php-format
9896 +msgid "in %d days"
7038 9897 msgstr ""
7039 9898
7040 -#. %1s is the site name
7041 -#: app/Hooks/Handlers/TwoFaHandler.php:154
9899 +#: app/Services/TranslationStrings.php:1536
9900 +msgid "This reply will be visible to the customer but will not update the ticket's 'waiting since' timestamp."
9901 +msgstr ""
9902 +
9903 +#: app/Services/TranslationStrings.php:1537
9904 +msgid "Install & Activate FluentCRM (it's free)"
9905 +msgstr ""
9906 +
9907 +#: app/Services/TranslationStrings.php:1538
9908 +msgid "Integrate your support customers with FluentCRM to segment, automate your email marketing."
9909 +msgstr ""
9910 +
9911 +#: app/Services/TranslationStrings.php:1539
9912 +msgid "knowledge-base answers, extraction, classification."
9913 +msgstr ""
9914 +
9915 +#: app/Services/TranslationStrings.php:1540
9916 +msgid "made-up details climb clearly, and tool arguments get sloppy."
9917 +msgstr ""
9918 +
9919 +#: app/Services/TranslationStrings.php:1541
9920 +msgid "manual workflow"
9921 +msgstr ""
9922 +
9923 +#: app/Services/TranslationStrings.php:1542
9924 +msgid "max wait time"
9925 +msgstr ""
9926 +
9927 +#: app/Services/TranslationStrings.php:1543
9928 +msgid "mild fact drift. It will smooth over gaps in the context instead of flagging them."
9929 +msgstr ""
9930 +
9931 +#: app/Services/TranslationStrings.php:1544
9932 +msgid "Filter and select specific ticket and move these to another mailbox easily"
9933 +msgstr ""
9934 +
9935 +#: app/Services/TranslationStrings.php:1546
9936 +msgid "At this moment you don't have any bookmarked tickets."
9937 +msgstr ""
9938 +
9939 +#: app/Services/TranslationStrings.php:1547
9940 +msgid "not usable for customer-facing replies."
9941 +msgstr ""
9942 +
9943 +#: app/Services/TranslationStrings.php:1548
9944 +msgid "note added"
9945 +msgstr ""
9946 +
9947 +#: app/Services/TranslationStrings.php:1550
9948 +msgid "or contact support for assistance."
9949 +msgstr ""
9950 +
9951 +#: app/Services/TranslationStrings.php:1551
9952 +msgid "priority set to Critical"
9953 +msgstr ""
9954 +
9955 +#: app/Services/TranslationStrings.php:1552
9956 +msgid "This is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
9957 +msgstr ""
9958 +
9959 +#: app/Services/TranslationStrings.php:1553
9960 +msgid "Are you sure to delete this product?"
9961 +msgstr ""
9962 +
9963 +#: app/Services/TranslationStrings.php:1554
9964 +msgid "reCAPTCHA Settings"
9965 +msgstr ""
9966 +
9967 +#: app/Services/TranslationStrings.php:1555
9968 +msgid "reCAPTCHA Version"
9969 +msgstr ""
9970 +
9971 +#: app/Services/TranslationStrings.php:1556
9972 +msgid "Are you sure to delete this template?"
9973 +msgstr ""
9974 +
9975 +#: app/Services/TranslationStrings.php:1557
9976 +msgid "This will permanently delete response. Continue?"
9977 +msgstr ""
9978 +
9979 +#. translators: %s is the sentiment score the AI audit gave the ticket
9980 +#: app/Services/TranslationStrings.php:1559
7042 9981 #, php-format
7043 -msgid "Your Login code for %1s"
9982 +msgid "score %s"
7044 9983 msgstr ""
7045 9984
7046 -#: app/Services/TranslationStrings.php:996
7047 -msgid "Your mailbox is active."
9985 +#: app/Services/TranslationStrings.php:1560
9986 +msgid "Add Tags and segment your tickets by tags filter then you can also do bulk actions"
7048 9987 msgstr ""
7049 9988
7050 -#: app/Services/TranslationStrings.php:997
7051 -msgid "Your masked mailbox email has been issued"
9989 +#: app/Services/TranslationStrings.php:1561
9990 +msgid "Please select the fallback business in where the existing tickets will be transferred"
7052 9991 msgstr ""
7053 9992
7054 -#: app/Services/TranslationStrings.php:998
7055 -msgid "Your previously selected model"
9993 +#: app/Services/TranslationStrings.php:1562
9994 +msgid "Please select the business in where you want to move the tickets"
7056 9995 msgstr ""
7057 9996
7058 -#: app/Http/Controllers/TwofaController.php:19
7059 -msgid "Your provided code is not valid. Please try again"
9997 +#: app/Services/TranslationStrings.php:1563
9998 +msgid "Are you sure want to set this business box for webhook?"
7060 9999 msgstr ""
7061 10000
7062 -#: app/Hooks/Handlers/TwoFaHandler.php:103
7063 -#: app/Hooks/Handlers/TwoFaHandler.php:111
7064 -msgid "Your provided code or url is not valid"
10001 +#: app/Services/TranslationStrings.php:1564
10002 +msgid "Create Multiple Shared inbox and connect your email inbox with Fluent Support"
7065 10003 msgstr ""
7066 10004
7067 -#: app/Http/Controllers/SettingsController.php:324
7068 -msgid "Your recaptcha details are already saved."
10005 +#: app/Services/TranslationStrings.php:1565
10006 +msgid "support replies, ticket summaries."
7069 10007 msgstr ""
7070 10008
7071 -#: app/Http/Controllers/AuthController.php:65
7072 -#: app/Http/Controllers/AuthController.php:200
7073 -msgid "Your recaptcha is not verified"
10009 +#: app/Services/TranslationStrings.php:1566
10010 +msgid "Are you sure to delete this tag?"
7074 10011 msgstr ""
7075 10012
7076 -#: app/Http/Controllers/SettingsController.php:360
7077 -msgid "Your reCAPTCHA settings added successfully."
10013 +#: app/Services/TranslationStrings.php:1567
10014 +msgid "Ticket Form Customization including Knowledge base integration is available on Pro Version"
7078 10015 msgstr ""
7079 10016
7080 -#: app/Http/Controllers/SettingsController.php:335
7081 -msgid "Your reCAPTCHA settings are not valid."
10017 +#: app/Services/TranslationStrings.php:1568
10018 +msgid "tickets"
7082 10019 msgstr ""
7083 10020
7084 -#: app/Http/Controllers/SettingsController.php:297
7085 -msgid "Your reCAPTCHA settings deleted successfully."
10021 +#: app/Services/TranslationStrings.php:1569
10022 +msgid "Add custom fields to your tickets and collect extra data from ticket open form."
7086 10023 msgstr ""
7087 10024
7088 -#: app/Http/Controllers/SettingsController.php:349
7089 -msgid "Your reCAPTCHA settings updated successfully."
10025 +#: app/Services/TranslationStrings.php:1570
10026 +msgid "To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site."
7090 10027 msgstr ""
7091 10028
7092 -#. %s is the site name
7093 -#: app/Hooks/Handlers/EmailVerificationHandler.php:44
10029 +#: app/Services/TranslationStrings.php:1571
10030 +msgid "type and press enter"
10031 +msgstr ""
10032 +
10033 +#: app/Services/TranslationStrings.php:1572
10034 +msgid "Upgrade Now"
10035 +msgstr ""
10036 +
10037 +#: app/Services/TranslationStrings.php:1573
10038 +msgid "Use incoming webhook to create ticket from external sites."
10039 +msgstr ""
10040 +
10041 +#. translators: %s is where the ticket came from, such as Web or Email
10042 +#: app/Services/TranslationStrings.php:1575
7094 10043 #, php-format
7095 -msgid "Your registration verification code for %s"
10044 +msgid "via %s"
7096 10045 msgstr ""
7097 10046
7098 -#: app/Services/TicketHelper.php:386
7099 -msgid "Your saved search has been updated successfully!"
10047 +#: app/Services/TranslationStrings.php:1576
10048 +msgid "wait time"
7100 10049 msgstr ""
7101 10050
7102 -#: app/Services/TicketHelper.php:387
7103 -msgid "Your search has been saved successfully!"
10051 +#: app/Services/TranslationStrings.php:1577
10052 +msgid "Are you sure to remove this bookmark?"
7104 10053 msgstr ""
7105 10054
7106 -#: app/Services/TranslationStrings.php:999
7107 -msgid "Your support portal is now configured and ready to help your customers."
10055 +#: app/Services/TranslationStrings.php:1578
10056 +msgid "word salad, unexpected language switching, runaway repetition."
7108 10057 msgstr ""
7109 10058
7110 -#: app/Http/Controllers/AuthController.php:104
7111 -msgid "Your verification code has been expired. Please try again"
10059 +#: app/Services/TranslationStrings.php:1579
10060 +msgid "your email piping settings first"
7112 10061 msgstr ""
7113 10062
7114 -#: app/Services/TranslationStrings.php:994
7115 -msgid "Your Workflow Name"
10063 +#: app/Services/TranslationStrings.php:1588
10064 +msgid "Additional info"
7116 10065 msgstr ""
7117 10066
7118 -#: app/Services/TranslationStrings.php:1000
7119 -msgid "Zendesk Domain"
10067 +#: app/Services/TranslationStrings.php:1594
10068 +msgid "Back to All Tickets"
7120 10069 msgstr ""
7121 10070
7122 -#: app/Services/Helper.php:218 app/Hooks/Handlers/AuthHandler.php:416
7123 -#: app/Hooks/Handlers/AuthHandler.php:418
7124 -#: app/Hooks/Handlers/PrivacyHandler.php:244
7125 -msgid "Zip"
10071 +#: app/Services/TranslationStrings.php:1595
10072 +msgid "Browse Files"
7126 10073 msgstr ""
7127 10074
7128 -#: app/Models/Customer.php:56 app/Models/Traits/CustomerTrait.php:136
7129 -#: app/Models/Traits/CustomerTrait.php:138
7130 -msgid "Zip Code"
10075 +#: app/Services/TranslationStrings.php:1596
10076 +msgid "Click Here to Write a reply"
7131 10077 msgstr ""
7132 10078
7133 -#: app/Services/TranslationStrings.php:1088
7134 -msgid "{0} of {1} ticket replies sent as context"
10079 +#: app/Services/TranslationStrings.php:1599
10080 +msgid "Completed"
10081 +msgstr ""
10082 +
10083 +#: app/Services/TranslationStrings.php:1601
10084 +msgid "Created at"
10085 +msgstr ""
10086 +
10087 +#: app/Services/TranslationStrings.php:1605
10088 +msgid "If you still need help with this issue, reopen the ticket and reply."
10089 +msgstr ""
10090 +
10091 +#: app/Services/TranslationStrings.php:1606
10092 +msgid "Log Out"
10093 +msgstr ""
10094 +
10095 +#: app/Services/TranslationStrings.php:1612
10096 +msgid "Please verify that you are not a robot."
10097 +msgstr ""
10098 +
10099 +#: app/Services/TranslationStrings.php:1613
10100 +msgid "Private"
10101 +msgstr ""
10102 +
10103 +#: app/Services/TranslationStrings.php:1614
10104 +msgid "Processing"
10105 +msgstr ""
10106 +
10107 +#: app/Services/TranslationStrings.php:1615
10108 +msgid "Public"
10109 +msgstr ""
10110 +
10111 +#: app/Services/TranslationStrings.php:1619
10112 +msgid "Reply and Close"
10113 +msgstr ""
10114 +
10115 +#: app/Services/TranslationStrings.php:1625
10116 +msgid "Suggested Articles"
10117 +msgstr ""
10118 +
10119 +#: app/Services/TranslationStrings.php:1627
10120 +msgid "This ticket is"
10121 +msgstr ""
10122 +
10123 +#: app/Services/TranslationStrings.php:1635
10124 +msgid "Ticket number:"
10125 +msgstr ""
10126 +
10127 +#: app/Services/TranslationStrings.php:1637
10128 +msgid "Unknown error. Please reload this page"
10129 +msgstr ""
10130 +
10131 +#: app/Services/TranslationStrings.php:1638
10132 +msgid "View Your Tickets"
10133 +msgstr ""
10134 +
10135 +#: app/Services/TranslationStrings.php:1639
10136 +msgid "Waiting for your reply"
10137 +msgstr ""
10138 +
10139 +#: app/Services/TranslationStrings.php:1640
10140 +msgid "Write a reply"
10141 +msgstr ""
10142 +
10143 +#: app/Services/TranslationStrings.php:1642
10144 +msgid "Only you and official support agents can view this conversation"
10145 +msgstr ""
10146 +
10147 +#: app/Services/TranslationStrings.php:1645
10148 +msgid "started the conversation"
10149 +msgstr ""
10150 +
10151 +#: app/Services/TranslationStrings.php:1647
10152 +msgid "created this ticket on your behalf"
10153 +msgstr ""
10154 +
10155 +#: app/Services/TranslationStrings.php:1648
10156 +msgid "Your account is currently inactive. You cannot create new tickets or reply to existing ones. Please contact the site administrator for assistance"
10157 +msgstr ""
10158 +
10159 +#: app/Services/TranslationStrings.php:1649
10160 +msgid "Please provide details about your problem"
10161 +msgstr ""
10162 +
10163 +#: app/Services/TranslationStrings.php:1650
10164 +msgid "Please do not share any private information."
10165 +msgstr ""
10166 +
10167 +#: app/Services/TranslationStrings.php:1651
10168 +msgid "page"
10169 +msgstr ""
10170 +
10171 +#: app/Services/TranslationStrings.php:1652
10172 +msgid "priority"
10173 +msgstr ""
10174 +
10175 +#: app/Services/TranslationStrings.php:1654
10176 +msgid "reCAPTCHA failed to load."
10177 +msgstr ""
10178 +
10179 +#: app/Services/TranslationStrings.php:1656
10180 +msgid "subject"
10181 +msgstr ""
10182 +
10183 +#: app/Services/TranslationStrings.php:1658
10184 +msgid "Submit a Support Ticket"
10185 +msgstr ""
10186 +
10187 +#. translators: %s is the Help Scout authorization code
10188 +#: app/Views/authorizer/helpScout.php:6
10189 +#, php-format
10190 +msgid "Your code is %s"
10191 +msgstr ""
10192 +
10193 +#. translators: %s is the site URL
10194 +#: app/Views/emails/notification.php:139
10195 +#, php-format
10196 +msgid "This email was sent by Fluent Support. Site: %s"
7135 10197 msgstr ""