PluginProbe
Fluent Support – Helpdesk & Customer Support Ticket System / 2.4.5
Fluent Support – Helpdesk & Customer Support Ticket System v2.4.5
2.4.5 2.4.0 2.3.2 2.3.1 2.3.0 2.2.1 2.2.0 trunk 1.10.0 1.10.1 1.10.2 1.10.3 1.10.4 1.10.5 1.4.0 1.4.1 1.4.2 1.4.5 1.4.6 1.4.7 1.5.0 1.5.1 1.5.2 1.5.3 1.5.4 All 69 releases
← All changes | language/fluent-support.pot +8476 -2181 2.3.2 → 2.4.5 View file →
@@ -1,3902 +1,10197 @@
1 -#, fuzzy
1 +# Copyright (C) 2026 WPManageNinja LLC
2 +# This file is distributed under the GPLv2 or later.
2 3 msgid ""
3 4 msgstr ""
4 -"Project-Id-Version: Fluent Support\n"
5 -"Report-Msgid-Bugs-To: \n"
6 -"POT-Creation-Date: 2026-08-19 13:58+0000\n"
7 -"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
5 +"Project-Id-Version: Fluent Support 2.4.5\n"
6 +"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/fluent-support\n"
8 7 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
9 -"Language-Team: \n"
10 -"Language: \n"
11 -"Plural-Forms: nplurals=INTEGER; plural=EXPRESSION;\n"
8 +"Language-Team: LANGUAGE <[email protected]>\n"
12 9 "MIME-Version: 1.0\n"
13 10 "Content-Type: text/plain; charset=UTF-8\n"
14 11 "Content-Transfer-Encoding: 8bit\n"
15 -"X-Generator: Loco https://localise.biz/\n"
16 -"X-Loco-Version: 2.7.2; wp-6.8.1\n"
17 -"X-Domain: fluent-support"
12 +"POT-Creation-Date: 2026-10-09T15:25:03+00:00\n"
13 +"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
14 +"X-Generator: WP-CLI 2.12.0\n"
15 +"X-Domain: fluent-support\n"
18 16
19 -#: app/Modules/MCP/Tools/ManagementTools.php:395
17 +#. Plugin Name of the plugin
18 +#: fluent-support.php
19 +#: app/Hooks/Handlers/Menu.php:41
20 +#: app/Hooks/Handlers/Menu.php:42
21 +#: app/Modules/MCP/MCPInit.php:55
22 +#: app/Modules/MCP/MCPInit.php:166
23 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
24 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:27
25 +msgid "Fluent Support"
26 +msgstr ""
27 +
28 +#. Plugin URI of the plugin
29 +#: fluent-support.php
30 +msgid "https://fluentsupport.com"
31 +msgstr ""
32 +
33 +#. Description of the plugin
34 +#: fluent-support.php
35 +msgid "The Ultimate Support Plugin For Your WordPress."
36 +msgstr ""
37 +
38 +#. Author of the plugin
39 +#: fluent-support.php
40 +msgid "WPManageNinja LLC"
41 +msgstr ""
42 +
43 +#. Author URI of the plugin
44 +#: fluent-support.php
45 +msgid "https://wpmanageninja.com"
46 +msgstr ""
47 +
48 +#. translators: %s is the ticket title
49 +#: app/Hooks/Handlers/ActivityLogger.php:190
20 50 #, php-format
21 -msgid " (failed to create: %s)"
51 +msgid "Ticket: %s"
22 52 msgstr ""
23 53
24 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:51
25 -msgid " ago"
54 +#: app/Hooks/Handlers/AdminBarHandler.php:35
55 +msgid "Quick Summary"
26 56 msgstr ""
27 57
28 -#: app/Modules/MCP/Tools/ResponseTools.php:291
58 +#: app/Hooks/Handlers/AdminBarHandler.php:42
59 +#: app/Services/TranslationStrings.php:1309
60 +msgid "Ticket Summary"
61 +msgstr ""
62 +
63 +#: app/Hooks/Handlers/AdminBarHandler.php:75
64 +msgid "Fluent Support Stats"
65 +msgstr ""
66 +
67 +#: app/Hooks/Handlers/AdminBarHandler.php:89
68 +#: app/Services/TranslationStrings.php:1336
69 +#: app/Services/TranslationStrings.php:1636
70 +msgid "Title"
71 +msgstr ""
72 +
73 +#: app/Hooks/Handlers/AdminBarHandler.php:90
74 +msgid "Count"
75 +msgstr ""
76 +
77 +#: app/Hooks/Handlers/AdminBarHandler.php:91
78 +#: app/Services/EmailNotification/Settings.php:512
79 +#: app/Services/TranslationStrings.php:121
80 +msgid "Action"
81 +msgstr ""
82 +
83 +#: app/Hooks/Handlers/AdminBarHandler.php:101
84 +#: app/Services/TranslationStrings.php:1400
85 +msgid "View"
86 +msgstr ""
87 +
88 +#: app/Hooks/Handlers/AuthHandler.php:37
89 +#: app/Hooks/Handlers/AuthHandler.php:114
90 +#: app/Hooks/Handlers/AuthHandler.php:182
91 +msgid "You are already logged in."
92 +msgstr ""
93 +
94 +#: app/Hooks/Handlers/AuthHandler.php:79
95 +msgid "Not registered?"
96 +msgstr ""
97 +
98 +#: app/Hooks/Handlers/AuthHandler.php:81
99 +msgid "Create an account"
100 +msgstr ""
101 +
102 +#: app/Hooks/Handlers/AuthHandler.php:87
103 +msgid "Forgot your password?"
104 +msgstr ""
105 +
106 +#: app/Hooks/Handlers/AuthHandler.php:89
107 +msgid "Reset password"
108 +msgstr ""
109 +
110 +#: app/Hooks/Handlers/AuthHandler.php:125
111 +#: app/Http/Controllers/AuthController.php:36
112 +msgid "User registration is not enabled on this site."
113 +msgstr ""
114 +
115 +#: app/Hooks/Handlers/AuthHandler.php:160
116 +msgid "Signup"
117 +msgstr ""
118 +
119 +#: app/Hooks/Handlers/AuthHandler.php:168
120 +msgid "Already have an account?"
121 +msgstr ""
122 +
123 +#: app/Hooks/Handlers/AuthHandler.php:170
124 +msgid "Login"
125 +msgstr ""
126 +
127 +#: app/Hooks/Handlers/AuthHandler.php:213
128 +msgid "Reset Password"
129 +msgstr ""
130 +
131 +#. translators: %s is the URL to the support portal
132 +#: app/Hooks/Handlers/AuthHandler.php:232
29 133 #, php-format
30 -msgid " and assigned to %s"
134 +msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
31 135 msgstr ""
32 136
33 -#: app/Modules/MCP/Tools/ResponseTools.php:290
34 -msgid " and assigned to you"
137 +#: app/Hooks/Handlers/AuthHandler.php:379
138 +#: app/Hooks/Handlers/AuthHandler.php:381
139 +#: app/Services/TranslationStrings.php:621
140 +msgid "First name"
35 141 msgstr ""
36 142
37 -#: app/Services/Tickets/TicketService.php:91
38 -msgid " assign this ticket to self"
143 +#: app/Hooks/Handlers/AuthHandler.php:385
144 +#: app/Hooks/Handlers/PrivacyHandler.php:207
145 +#: app/Models/Traits/CustomerTrait.php:132
146 +#: app/Models/Traits/CustomerTrait.php:134
147 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
148 +#: app/Services/TranslationStrings.php:733
149 +msgid "Last Name"
39 150 msgstr ""
40 151
41 -#: app/Services/Tickets/TicketService.php:90
42 -msgid " assigned "
152 +#: app/Hooks/Handlers/AuthHandler.php:387
153 +#: app/Services/TranslationStrings.php:739
154 +msgid "Last name"
43 155 msgstr ""
44 156
45 -#: app/Services/Tickets/TicketService.php:90
46 -msgid " in this ticket"
157 +#: app/Hooks/Handlers/AuthHandler.php:392
158 +#: app/Hooks/Handlers/AuthHandler.php:394
159 +#: app/Services/TranslationStrings.php:1392
160 +msgid "Username"
47 161 msgstr ""
48 162
49 -#: app/Http/Controllers/TicketController.php:398
50 -#: app/Services/Tickets/TicketService.php:221
51 -msgid " initialized this ticket"
163 +#: app/Hooks/Handlers/AuthHandler.php:399
164 +#: app/Hooks/Handlers/AuthHandler.php:488
165 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
166 +#: app/Services/TranslationStrings.php:544
167 +msgid "Email Address"
52 168 msgstr ""
53 169
54 -#: app/Modules/MCP/Tools/TicketTools.php:116
55 -msgid " — page %d of %d"
170 +#: app/Hooks/Handlers/AuthHandler.php:401
171 +#: app/Hooks/Handlers/AuthHandler.php:490
172 +msgid "Your Email Address"
56 173 msgstr ""
57 174
58 -#: app/Models/Traits/CustomerTrait.php:395
59 -#, php-format
60 -msgid "%1$d customers deleted successfully"
175 +#: app/Hooks/Handlers/AuthHandler.php:406
176 +#: app/Hooks/Handlers/AuthHandler.php:408
177 +#: app/Services/TranslationStrings.php:930
178 +msgid "Password"
61 179 msgstr ""
62 180
63 -#. %1$d is tickets assigned, %2$d is tickets skipped.
64 -#: app/Http/Controllers/TicketController.php:1290
65 -#, php-format
66 -msgid "%1$d tickets assigned via agent group. %2$d skipped."
181 +#: app/Hooks/Handlers/AuthHandler.php:432
182 +#: app/Hooks/Handlers/AuthHandler.php:434
183 +#: app/Models/Customer.php:52
184 +#: app/Models/Traits/CustomerTrait.php:182
185 +#: app/Models/Traits/CustomerTrait.php:184
186 +msgid "Address Line 1"
67 187 msgstr ""
68 188
69 -#. %1$d is the number of tickets assigned, %2$s is the agent's name.
70 -#: app/Http/Controllers/TicketController.php:1233
71 -#, php-format
72 -msgid "%1$d tickets have been assigned to %2$s."
189 +#: app/Hooks/Handlers/AuthHandler.php:439
190 +#: app/Hooks/Handlers/AuthHandler.php:441
191 +#: app/Models/Customer.php:53
192 +#: app/Models/Traits/CustomerTrait.php:189
193 +#: app/Models/Traits/CustomerTrait.php:191
194 +msgid "Address Line 2"
73 195 msgstr ""
74 196
75 -#. %1$d is the number of skipped tickets due to mailbox restrictions.
76 -#: app/Http/Controllers/TicketController.php:1241
77 -#, php-format
78 -msgid ""
79 -"%1$d tickets were skipped due to mailbox restrictions or already being "
80 -"assigned."
197 +#: app/Hooks/Handlers/AuthHandler.php:446
198 +#: app/Hooks/Handlers/AuthHandler.php:448
199 +#: app/Hooks/Handlers/PrivacyHandler.php:235
200 +#: app/Models/Customer.php:54
201 +#: app/Models/Traits/CustomerTrait.php:196
202 +#: app/Models/Traits/CustomerTrait.php:198
203 +msgid "City"
81 204 msgstr ""
82 205
83 -#: app/Services/Notifications/NotificationFormatter.php:154
84 -#, php-format
85 -msgid "%1$s assigned a ticket"
206 +#: app/Hooks/Handlers/AuthHandler.php:453
207 +#: app/Hooks/Handlers/AuthHandler.php:455
208 +#: app/Hooks/Handlers/PrivacyHandler.php:239
209 +#: app/Services/Helper.php:199
210 +msgid "Zip"
86 211 msgstr ""
87 212
88 -#: app/Services/Notifications/NotificationFormatter.php:153
89 -#, php-format
90 -msgid "%1$s assigned a ticket in %2$s"
213 +#: app/Hooks/Handlers/AuthHandler.php:460
214 +#: app/Hooks/Handlers/AuthHandler.php:462
215 +#: app/Hooks/Handlers/PrivacyHandler.php:243
216 +#: app/Models/Customer.php:55
217 +#: app/Models/Traits/CustomerTrait.php:203
218 +#: app/Models/Traits/CustomerTrait.php:205
219 +msgid "State"
91 220 msgstr ""
92 221
93 -#. %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
94 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:460
95 -#, php-format
96 -msgid "%1$s at %2$s - %3$s (%4$s)"
222 +#: app/Hooks/Handlers/AuthHandler.php:467
223 +#: app/Hooks/Handlers/PrivacyHandler.php:247
224 +#: app/Models/Customer.php:57
225 +#: app/Models/Traits/CustomerTrait.php:217
226 +#: app/Models/Traits/CustomerTrait.php:218
227 +msgid "Country"
97 228 msgstr ""
98 229
99 -#: app/Services/Notifications/NotificationFormatter.php:169
100 -#, php-format
101 -msgid "%1$s closed a ticket"
230 +#: app/Hooks/Handlers/AuthHandler.php:469
231 +msgid "Select a Country"
102 232 msgstr ""
103 233
104 -#: app/Services/Notifications/NotificationFormatter.php:168
105 -#, php-format
106 -msgid "%1$s closed a ticket in %2$s"
234 +#: app/Hooks/Handlers/AuthHandler.php:623
235 +msgid "You do not have permission to do this."
107 236 msgstr ""
108 237
109 -#: app/Services/Notifications/NotificationFormatter.php:144
110 -#: app/Modules/MCP/Tools/ManagementTools.php:884
111 -#, php-format
112 -msgid "%1$s mentioned you"
238 +#: app/Hooks/Handlers/CustomerPortalHandler.php:29
239 +msgid "You don't have permission to access customer support portal"
113 240 msgstr ""
114 241
115 -#: app/Modules/MCP/Tools/ManagementTools.php:883
242 +#: app/Hooks/Handlers/CustomerPortalHandler.php:43
243 +msgid "Customer Portal is only accessible by Customers. Looks like you are a support staff"
244 +msgstr ""
245 +
246 +#: app/Hooks/Handlers/CustomerPortalHandler.php:48
247 +msgid "Go to Support Admin Page"
248 +msgstr ""
249 +
250 +#: app/Hooks/Handlers/CustomerPortalHandler.php:79
251 +msgid "Loading Customer Portal. Please wait..."
252 +msgstr ""
253 +
254 +#. translators: 1: address support mail currently goes to, 2: the account's current address
255 +#: app/Hooks/Handlers/CustomerPortalHandler.php:134
116 256 #, php-format
117 -msgid "%1$s mentioned you in \"%2$s\""
257 +msgid "Support messages are being sent to %1$s, but your account email is now %2$s."
118 258 msgstr ""
119 259
120 -#: app/Services/Notifications/NotificationFormatter.php:143
121 -#, php-format
122 -msgid "%1$s mentioned you in %2$s"
260 +#: app/Hooks/Handlers/CustomerPortalHandler.php:142
261 +msgid "Confirm the new address to move your support messages and bring across any tickets you opened from it. We will email a link to that address."
123 262 msgstr ""
124 263
125 -#: app/Services/Notifications/NotificationFormatter.php:159
126 -#, php-format
127 -msgid "%1$s reassigned a ticket"
264 +#: app/Hooks/Handlers/CustomerPortalHandler.php:144
265 +msgid "Send confirmation email"
128 266 msgstr ""
129 267
130 -#: app/Services/Notifications/NotificationFormatter.php:158
268 +#. translators: %s is the email address the confirmation was sent to
269 +#: app/Hooks/Handlers/CustomerPortalHandler.php:166
131 270 #, php-format
132 -msgid "%1$s reassigned a ticket in %2$s"
271 +msgid "Confirmation email sent to %s. Open the link in that inbox to finish."
133 272 msgstr ""
134 273
135 -#: app/Services/Notifications/NotificationFormatter.php:174
136 -#, php-format
137 -msgid "%1$s reopened a ticket"
274 +#: app/Hooks/Handlers/CustomerPortalHandler.php:169
275 +msgid "Your support email address has been updated."
138 276 msgstr ""
139 277
140 -#: app/Services/Notifications/NotificationFormatter.php:173
141 -#, php-format
142 -msgid "%1$s reopened a ticket in %2$s"
278 +#: app/Hooks/Handlers/CustomerPortalHandler.php:170
279 +msgid "Too many confirmation emails have been requested for this address. Please try again later."
143 280 msgstr ""
144 281
145 -#: app/Services/Notifications/NotificationFormatter.php:149
146 -#: app/Services/Notifications/NotificationFormatter.php:164
147 -#, php-format
148 -msgid "%1$s replied to a ticket"
282 +#: app/Hooks/Handlers/CustomerPortalHandler.php:171
283 +msgid "That confirmation link has expired. You can request a new one below."
149 284 msgstr ""
150 285
151 -#: app/Services/Notifications/NotificationFormatter.php:148
152 -#: app/Services/Notifications/NotificationFormatter.php:163
153 -#, php-format
154 -msgid "%1$s replied to a ticket in %2$s"
286 +#: app/Hooks/Handlers/CustomerPortalHandler.php:172
287 +msgid "That confirmation link is no longer valid, usually because it was already used or the address changed again. You can request a new one below."
155 288 msgstr ""
156 289
157 -#: app/Services/Notifications/NotificationFormatter.php:179
158 -#, php-format
159 -msgid "%1$s triggered automation"
290 +#: app/Hooks/Handlers/CustomerPortalHandler.php:173
291 +msgid "That confirmation link belongs to a different account. Sign in as that account and open the link again."
160 292 msgstr ""
161 293
162 -#: app/Services/Notifications/NotificationFormatter.php:178
163 -#, php-format
164 -msgid "%1$s triggered automation in %2$s"
294 +#: app/Hooks/Handlers/CustomerPortalHandler.php:174
295 +msgid "Another support profile already uses that address, so it cannot be moved automatically. Please contact support."
165 296 msgstr ""
166 297
167 -#: app/Services/Notifications/NotificationFormatter.php:184
168 -#, php-format
169 -msgid "%1$s updated a ticket"
298 +#: app/Hooks/Handlers/CustomerPortalHandler.php:175
299 +msgid "That confirmation link could not be read. You can request a new one below."
170 300 msgstr ""
171 301
172 -#: app/Services/Notifications/NotificationFormatter.php:183
173 -#, php-format
174 -msgid "%1$s updated a ticket in %2$s"
302 +#: app/Hooks/Handlers/CustomerPortalHandler.php:176
303 +msgid "We could not send the confirmation email just now. Please try again in a few minutes."
175 304 msgstr ""
176 305
177 -#. %1$s is opening paragraph tag, %2$s is closing paragraph tag
178 -#: app/Services/EmailNotification/Settings.php:110
179 -#, php-format
180 -msgid ""
181 -"%1$sPlease login or create an account to access the Customer Support "
182 -"Portal%2$s [fluent_support_auth]"
306 +#: app/Hooks/Handlers/DataExporter.php:95
307 +msgid "Security check failed."
183 308 msgstr ""
184 309
185 -#. %d is meeting duration in minutes.
186 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:574
187 -msgid "%d min"
310 +#: app/Hooks/Handlers/DataExporter.php:102
311 +msgid "You do not have permission to export this data."
188 312 msgstr ""
189 313
190 -#. %d represents the number of closed tickets.
191 -#: app/Http/Controllers/TicketController.php:1178
192 -msgid "%d tickets have been closed."
314 +#: app/Hooks/Handlers/EmailVerificationHandler.php:43
315 +msgid "Too many verification code requests. Please try again later."
193 316 msgstr ""
194 317
195 -#. %d is the number of tickets that were deleted
196 -#: app/Http/Controllers/TicketController.php:1193
197 -msgid "%d tickets have been deleted"
318 +#: app/Hooks/Handlers/EmailVerificationHandler.php:79
319 +#: app/Hooks/Handlers/TwoFaHandler.php:38
320 +msgid "Unable to send verification code. Please try again later."
198 321 msgstr ""
199 322
200 -#. %s is the time duration (e.g., "2 hours", "3 days")
201 -#: app/Services/CustomerPortalService.php:47
202 -#: app/Services/CustomerPortalService.php:372
203 -#: app/Services/CustomerPortalService.php:544
204 -#: app/Http/Controllers/CustomerPortalController.php:101
323 +#. translators: %s is the site name
324 +#: app/Hooks/Handlers/EmailVerificationHandler.php:84
205 325 #, php-format
206 -msgid "%s ago"
326 +msgid "Your registration verification code for %s"
207 327 msgstr ""
208 328
209 -#. %s: The name of the property that was updated
210 -#: app/Http/Controllers/TicketController.php:946
329 +#. translators: %s is the user's first name
330 +#. translators: %s is the user's display name
331 +#. translators: %s is the customer's first name
332 +#: app/Hooks/Handlers/EmailVerificationHandler.php:89
333 +#: app/Hooks/Handlers/TwoFaHandler.php:211
334 +#: app/Services/EmailClaimService.php:147
211 335 #, php-format
212 -msgid "%s has been updated"
336 +msgid "Hello %s,"
213 337 msgstr ""
214 338
215 -#: app/Modules/MCP/Helpers/MCPHelper.php:559
339 +#: app/Hooks/Handlers/EmailVerificationHandler.php:90
340 +msgid "Thank you for registering with us! To complete the setup of your account, please enter the verification code below on the registration page."
341 +msgstr ""
342 +
343 +#. translators: %s is the verification code
344 +#. translators: %s is the two-factor authentication code
345 +#: app/Hooks/Handlers/EmailVerificationHandler.php:92
346 +#: app/Hooks/Handlers/TwoFaHandler.php:215
216 347 #, php-format
217 -msgid "%s must be a positive integer"
348 +msgid "Verification Code: %s"
218 349 msgstr ""
219 350
220 -#: app/Services/Helper.php:630
221 -msgid "(no title)"
351 +#: app/Hooks/Handlers/EmailVerificationHandler.php:94
352 +#: app/Hooks/Handlers/TwoFaHandler.php:217
353 +msgid "This code is valid for 10 minutes and is meant to ensure the security of your account. If you did not initiate this request, please ignore this email."
222 354 msgstr ""
223 355
224 -#. %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
225 -#: app/Http/Controllers/AuthController.php:402
356 +#: app/Hooks/Handlers/EmailVerificationHandler.php:100
357 +#: app/Hooks/Handlers/TwoFaHandler.php:223
358 +msgid "Activate your account"
359 +msgstr ""
360 +
361 +#. translators: %s is the email address
362 +#: app/Hooks/Handlers/EmailVerificationHandler.php:114
226 363 #, php-format
227 -msgid ""
228 -"<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For "
229 -"help, please see <a href=\"%1$s\">this documentation</a> or try the <a "
230 -"href=\"%2$s\">support forums</a>."
364 +msgid "A verification code has been sent to %s. Please provide the code below:"
231 365 msgstr ""
232 366
233 -#: app/Services/Helper.php:1106
234 -msgid ""
235 -"A cloud storage service by Google for storing, syncing, and sharing files."
367 +#: app/Hooks/Handlers/EmailVerificationHandler.php:117
368 +#: app/Hooks/Handlers/TwoFaHandler.php:245
369 +msgid "Verification Code"
236 370 msgstr ""
237 371
238 -#: app/Services/Helper.php:1113
239 -msgid ""
240 -"A cloud-based file storage and sharing service that allows users to store "
241 -"files online and sync them across devices."
372 +#: app/Hooks/Handlers/EmailVerificationHandler.php:126
373 +msgid "Complete Signup"
242 374 msgstr ""
243 375
244 -#: app/Services/Helper.php:973
245 -msgid "A New Era of eCommerce with WordPress"
376 +#: app/Hooks/Handlers/ExternalPages.php:21
377 +#: app/Hooks/Handlers/ExternalPages.php:158
378 +msgid "Invalid request method"
246 379 msgstr ""
247 380
248 -#: app/Services/Helper.php:1134
249 -msgid ""
250 -"A project management tool designed to streamline workflows and collaboration "
251 -"through customizable, kanban-style boards."
381 +#: app/Hooks/Handlers/ExternalPages.php:21
382 +#: app/Hooks/Handlers/ExternalPages.php:158
383 +msgid "Method Not Allowed"
252 384 msgstr ""
253 385
254 -#: app/Services/Helper.php:1029
255 -msgid "A robust form plugin suitable for any business"
386 +#: app/Hooks/Handlers/ExternalPages.php:27
387 +#: app/Hooks/Handlers/ExternalPages.php:34
388 +#: app/Hooks/Handlers/ExternalPages.php:165
389 +msgid "Missing required parameter"
256 390 msgstr ""
257 391
258 -#: app/Services/Helper.php:1127
259 -msgid ""
260 -"A security service by Google designed to protect websites from bots and "
261 -"abuse by using challenges to distinguish between human and automated access."
392 +#: app/Hooks/Handlers/ExternalPages.php:27
393 +#: app/Hooks/Handlers/ExternalPages.php:34
394 +#: app/Hooks/Handlers/ExternalPages.php:165
395 +#: app/Hooks/Handlers/ExternalPages.php:172
396 +#: app/Hooks/Handlers/ExternalPages.php:240
397 +#: app/Hooks/Handlers/ExternalPages.php:247
398 +#: app/Hooks/Handlers/ExternalPages.php:263
399 +#: app/Hooks/Handlers/ExternalPages.php:272
400 +#: app/Hooks/Handlers/ExternalPages.php:276
401 +#: app/Hooks/Handlers/ExternalPages.php:344
402 +msgid "Bad Request"
262 403 msgstr ""
263 404
264 -#: app/Modules/MCP/Tools/TicketTools.php:414
265 -msgid "A valid customer_email is required"
405 +#: app/Hooks/Handlers/ExternalPages.php:46
406 +#: app/Hooks/Handlers/ExternalPages.php:63
407 +msgid "Invalid route"
266 408 msgstr ""
267 409
268 -#: app/Http/Controllers/TicketController.php:190
269 -msgid "A valid email is required to create a ticket"
410 +#: app/Hooks/Handlers/ExternalPages.php:46
411 +#: app/Hooks/Handlers/ExternalPages.php:63
412 +#: app/Hooks/Handlers/ExternalPages.php:178
413 +msgid "Not Found"
270 414 msgstr ""
271 415
272 -#: app/Http/Controllers/AgentGroupController.php:129
273 -msgid "A valid fallback group is required"
416 +#: app/Hooks/Handlers/ExternalPages.php:172
417 +#: app/Hooks/Handlers/ExternalPages.php:178
418 +msgid "Invalid attachment hash."
274 419 msgstr ""
275 420
276 -#. %s is the email address
277 -#: app/Hooks/Handlers/EmailVerificationHandler.php:122
278 -#, php-format
279 -msgid "A verification code has been sent to %s. Please provide the code below:"
421 +#: app/Hooks/Handlers/ExternalPages.php:183
422 +msgid "Sorry, Your secure sign is invalid, Please reload the previous page and get new signed url"
280 423 msgstr ""
281 424
282 -#: app/Services/Helper.php:1120
283 -msgid ""
284 -"A WordPress plugin that enables the creation and management of membership "
285 -"sites, including content access control and subscription billing."
425 +#: app/Hooks/Handlers/ExternalPages.php:184
426 +msgid "Forbidden"
286 427 msgstr ""
287 428
288 -#: app/Services/EmailNotification/Settings.php:251
289 -msgid "Accepted File Types"
429 +#: app/Hooks/Handlers/ExternalPages.php:240
430 +#: app/Hooks/Handlers/ExternalPages.php:344
431 +msgid "Missing ticket ID parameter"
290 432 msgstr ""
291 433
292 -#: app/Modules/PermissionManager.php:489
293 -msgid "Access Private Data (Customers, Agents)"
434 +#: app/Hooks/Handlers/ExternalPages.php:247
435 +#: app/Hooks/Handlers/ExternalPages.php:276
436 +#: app/Http/Controllers/WidgetsController.php:38
437 +msgid "Invalid ticket ID"
294 438 msgstr ""
295 439
296 -#: app/Modules/MCP/AbilitiesRegistrar.php:416
297 -msgid ""
298 -"Act on multiple tickets at once — close, assign, or tag in bulk. More "
299 -"efficient than calling individual tools in a loop. Returns per-ticket "
300 -"results showing what succeeded/failed. Maximum 50 ticket IDs per call; split "
301 -"larger sets into multiple requests."
440 +#: app/Hooks/Handlers/ExternalPages.php:263
441 +msgid "Missing required parameters"
302 442 msgstr ""
303 443
304 -#: app/Hooks/Handlers/AdminBarHandler.php:91
305 -#: app/Services/EmailNotification/Settings.php:456
306 -msgid "Action"
444 +#: app/Hooks/Handlers/ExternalPages.php:272
445 +msgid "Invalid ticket hash format"
307 446 msgstr ""
308 447
309 -#: app/Modules/MCP/Tools/ManagementTools.php:734
448 +#: app/Hooks/Handlers/ExternalPages.php:293
449 +msgid "Invalid Support Portal URL"
450 +msgstr ""
451 +
452 +#: app/Hooks/Handlers/ExternalPages.php:317
453 +msgid "File not found or access denied"
454 +msgstr ""
455 +
456 +#: app/Hooks/Handlers/ExternalPages.php:367
457 +msgid "Rate limit exceeded. Please try again later."
458 +msgstr ""
459 +
460 +#: app/Hooks/Handlers/ExternalPages.php:367
461 +msgid "Too Many Requests"
462 +msgstr ""
463 +
464 +#: app/Hooks/Handlers/InternalNotificationHandler.php:209
465 +#: app/Hooks/Handlers/InternalNotificationHandler.php:298
466 +msgid "Workflow"
467 +msgstr ""
468 +
469 +#: app/Hooks/Handlers/InternalNotificationHandler.php:302
310 470 #, php-format
311 -msgid "action must be one of: %s"
471 +msgid "Manual workflow \"%s\" was run"
312 472 msgstr ""
313 473
314 -#: app/Hooks/Handlers/EmailVerificationHandler.php:108
315 -#: app/Hooks/Handlers/TwoFaHandler.php:224
316 -msgid "Activate your account"
474 +#: app/Hooks/Handlers/InternalNotificationHandler.php:305
475 +#, php-format
476 +msgid "Automation workflow \"%s\" was triggered"
317 477 msgstr ""
318 478
319 -#: app/Services/Helper.php:122 app/Models/Traits/CustomerTrait.php:103
320 -msgid "Active"
479 +#: app/Hooks/Handlers/Menu.php:52
480 +#: app/Hooks/Handlers/Menu.php:53
481 +#: app/Hooks/Handlers/Menu.php:153
482 +msgid "Dashboard"
321 483 msgstr ""
322 484
323 -#: app/Modules/StatModule.php:73 app/Modules/StatModule.php:116
324 -#: app/Http/Controllers/ReportingController.php:442
325 -#: app/Services/Tickets/TicketStats.php:25
326 -msgid "Active Tickets"
485 +#: app/Hooks/Handlers/Menu.php:61
486 +#: app/Hooks/Handlers/Menu.php:62
487 +#: app/Hooks/Handlers/Menu.php:158
488 +#: app/Services/TranslationStrings.php:1323
489 +msgid "Tickets"
327 490 msgstr ""
328 491
329 -#: app/Hooks/Handlers/Menu.php:93 app/Hooks/Handlers/Menu.php:94
492 +#: app/Hooks/Handlers/Menu.php:71
493 +#: app/Hooks/Handlers/Menu.php:72
494 +#: app/Hooks/Handlers/Menu.php:163
495 +#: app/Services/TranslationStrings.php:1062
496 +msgid "Reports"
497 +msgstr ""
498 +
499 +#: app/Hooks/Handlers/Menu.php:82
500 +#: app/Hooks/Handlers/Menu.php:83
501 +#: app/Hooks/Handlers/Menu.php:189
502 +#: app/Services/TranslationStrings.php:476
503 +msgid "Customers"
504 +msgstr ""
505 +
506 +#: app/Hooks/Handlers/Menu.php:93
507 +#: app/Hooks/Handlers/Menu.php:94
330 508 #: app/Hooks/Handlers/Menu.php:181
331 509 msgid "Activities"
332 510 msgstr ""
333 511
334 -#: app/Models/Traits/ActivityTrait.php:73
335 -msgid "Activity settings have been updated"
512 +#: app/Hooks/Handlers/Menu.php:104
513 +#: app/Hooks/Handlers/Menu.php:105
514 +#: app/Hooks/Handlers/Menu.php:173
515 +#: app/Services/TranslationStrings.php:324
516 +msgid "Business Inboxes"
336 517 msgstr ""
337 518
338 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
339 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
340 -msgid "Add a support ticket for contact"
519 +#: app/Hooks/Handlers/Menu.php:115
520 +#: app/Hooks/Handlers/Menu.php:116
521 +#: app/Hooks/Handlers/Menu.php:207
522 +#: app/Services/TranslationStrings.php:1447
523 +msgid "Workflows"
341 524 msgstr ""
342 525
343 -#: app/Modules/MCP/AbilitiesRegistrar.php:206
344 -msgid ""
345 -"Add an internal note to a ticket. Requires ticket_id and content. Internal "
346 -"notes are only visible to agents, not to the customer."
526 +#: app/Hooks/Handlers/Menu.php:126
527 +#: app/Hooks/Handlers/Menu.php:127
528 +#: app/Hooks/Handlers/Menu.php:199
529 +#: app/Services/TranslationStrings.php:1105
530 +msgid "Saved Replies"
347 531 msgstr ""
348 532
349 -#: app/Modules/MCP/AbilitiesRegistrar.php:205
350 -msgid "Add Internal Note"
533 +#: app/Hooks/Handlers/Menu.php:137
534 +#: app/Hooks/Handlers/Menu.php:138
535 +#: app/Modules/PermissionManager.php:460
536 +#: app/Services/TranslationStrings.php:1184
537 +msgid "Settings"
351 538 msgstr ""
352 539
353 -#: app/Modules/MCP/AbilitiesRegistrar.php:235
354 -msgid ""
355 -"Add or remove tags on a ticket. Use get-support-context to look up tag IDs, "
356 -"or pass add_tag_names to create-and-apply new tags in one call — a tag whose "
357 -"title already matches is reused, not duplicated. For tagging multiple "
358 -"tickets at once, use bulk-action with action=tag instead."
540 +#: app/Hooks/Handlers/Menu.php:215
541 +#: app/Services/TranslationStrings.php:807
542 +msgid "More"
359 543 msgstr ""
360 544
361 -#: app/Modules/MCP/AbilitiesRegistrar.php:234
362 -msgid "Add or Remove Ticket Tags"
545 +#: app/Hooks/Handlers/Menu.php:224
546 +#: app/Services/Helper.php:1192
547 +#: app/Services/TranslationStrings.php:647
548 +msgid "Global Settings"
363 549 msgstr ""
364 550
365 -#: app/Http/Controllers/McpSettingsController.php:168
366 -msgid ""
367 -"Add this to your Claude Desktop config (Settings → Developer → Edit Config), "
368 -"fill in your username + application password, then restart Claude Desktop."
551 +#: app/Hooks/Handlers/Menu.php:258
552 +#: app/Services/TranslationStrings.php:1385
553 +msgid "Upgrade to Pro"
369 554 msgstr ""
370 555
371 -#: app/Http/Controllers/McpSettingsController.php:183
372 -msgid ""
373 -"Add to Cursor's mcp.json, replacing the placeholder with base64 of "
374 -"\"username:application-password\"."
556 +#: app/Hooks/Handlers/Menu.php:398
557 +#: app/Models/Ticket.php:233
558 +#: app/Services/Helper.php:1044
559 +msgid "Telegram"
375 560 msgstr ""
376 561
377 -#: app/Http/Controllers/SettingsController.php:231
378 -msgid "Add to FluentCRM list (optional)"
562 +#: app/Hooks/Handlers/Menu.php:399
563 +msgid "Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox"
379 564 msgstr ""
380 565
381 -#: app/Http/Controllers/SettingsController.php:242
382 -msgid "Add to Tags"
566 +#: app/Hooks/Handlers/Menu.php:400
567 +msgid "Get activity notification to Telegram Messenger and reply directly from Telegram inbox"
383 568 msgstr ""
384 569
385 -#: app/Modules/MCP/Tools/ManagementTools.php:369
386 -msgid ""
387 -"add_tag_names may not exceed %d items per request. Split into multiple calls."
570 +#: app/Hooks/Handlers/Menu.php:405
571 +#: app/Models/Ticket.php:234
572 +#: app/Services/Helper.php:1023
573 +msgid "Slack"
388 574 msgstr ""
389 575
390 -#: app/Models/Customer.php:52 app/Models/Traits/CustomerTrait.php:121
391 -#: app/Models/Traits/CustomerTrait.php:123
392 -#: app/Hooks/Handlers/AuthHandler.php:397
393 -#: app/Hooks/Handlers/AuthHandler.php:399
394 -msgid "Address Line 1"
576 +#: app/Hooks/Handlers/Menu.php:406
577 +msgid "Send ticket activity notifications to slack"
395 578 msgstr ""
396 579
397 -#: app/Models/Customer.php:53 app/Models/Traits/CustomerTrait.php:128
398 -#: app/Models/Traits/CustomerTrait.php:130
399 -#: app/Hooks/Handlers/AuthHandler.php:404
400 -#: app/Hooks/Handlers/AuthHandler.php:406
401 -msgid "Address Line 2"
580 +#: app/Hooks/Handlers/Menu.php:407
581 +msgid "Get activity notification to Slack Channel and keep your support team super engaged"
402 582 msgstr ""
403 583
404 -#: app/Hooks/Handlers/PrivacyHandler.php:232
584 +#: app/Hooks/Handlers/Menu.php:428
585 +#: app/Services/TranslationStrings.php:1549
586 +#: app/Services/TranslationStrings.php:1609
587 +msgid "Open"
588 +msgstr ""
589 +
590 +#: app/Hooks/Handlers/Menu.php:429
591 +#: app/Services/Notifications/NotificationCategory.php:25
592 +#: app/Services/TranslationStrings.php:204
593 +#: app/Services/TranslationStrings.php:1494
594 +#: app/Services/TranslationStrings.php:1589
595 +msgid "All"
596 +msgstr ""
597 +
598 +#: app/Hooks/Handlers/PrivacyHandler.php:20
599 +msgid "Fluent Support Tickets Exporter"
600 +msgstr ""
601 +
602 +#: app/Hooks/Handlers/PrivacyHandler.php:25
603 +msgid "Fluent Support Conversations Exporter"
604 +msgstr ""
605 +
606 +#: app/Hooks/Handlers/PrivacyHandler.php:30
607 +msgid "Fluent Support Customer Exporter"
608 +msgstr ""
609 +
610 +#: app/Hooks/Handlers/PrivacyHandler.php:39
611 +msgid "Fluent Support Personal Data Eraser"
612 +msgstr ""
613 +
614 +#: app/Hooks/Handlers/PrivacyHandler.php:64
615 +msgid "Fluent Support Tickets"
616 +msgstr ""
617 +
618 +#: app/Hooks/Handlers/PrivacyHandler.php:68
619 +#: app/Hooks/Handlers/PrivacyHandler.php:149
620 +#: app/Services/TranslationStrings.php:1297
621 +#: app/Services/TranslationStrings.php:1634
622 +msgid "Ticket ID"
623 +msgstr ""
624 +
625 +#: app/Hooks/Handlers/PrivacyHandler.php:72
626 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
627 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
628 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
629 +#: app/Services/TranslationStrings.php:1311
630 +msgid "Ticket Title"
631 +msgstr ""
632 +
633 +#: app/Hooks/Handlers/PrivacyHandler.php:76
634 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
635 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
636 +#: app/Services/TranslationStrings.php:1286
637 +msgid "Ticket Content"
638 +msgstr ""
639 +
640 +#: app/Hooks/Handlers/PrivacyHandler.php:80
641 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
642 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
643 +msgid "Ticket Attachments"
644 +msgstr ""
645 +
646 +#: app/Hooks/Handlers/PrivacyHandler.php:84
647 +#: app/Services/TranslationStrings.php:1304
648 +msgid "Ticket Product"
649 +msgstr ""
650 +
651 +#: app/Hooks/Handlers/PrivacyHandler.php:88
652 +#: app/Services/Helper.php:1197
653 +#: app/Services/TranslationStrings.php:1310
654 +msgid "Ticket Tags"
655 +msgstr ""
656 +
657 +#: app/Hooks/Handlers/PrivacyHandler.php:92
658 +msgid "Ticket Status"
659 +msgstr ""
660 +
661 +#: app/Hooks/Handlers/PrivacyHandler.php:96
662 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
663 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
664 +#: app/Services/TranslationStrings.php:1303
665 +msgid "Ticket Priority"
666 +msgstr ""
667 +
668 +#: app/Hooks/Handlers/PrivacyHandler.php:100
669 +msgid "Ticket Created At"
670 +msgstr ""
671 +
672 +#: app/Hooks/Handlers/PrivacyHandler.php:141
673 +msgid "Fluent Support Conversations"
674 +msgstr ""
675 +
676 +#: app/Hooks/Handlers/PrivacyHandler.php:145
677 +msgid "Conversation ID"
678 +msgstr ""
679 +
680 +#: app/Hooks/Handlers/PrivacyHandler.php:153
681 +msgid "Conversation Content"
682 +msgstr ""
683 +
684 +#: app/Hooks/Handlers/PrivacyHandler.php:157
685 +msgid "Conversation Attachments"
686 +msgstr ""
687 +
688 +#: app/Hooks/Handlers/PrivacyHandler.php:161
689 +msgid "Conversation Created At"
690 +msgstr ""
691 +
692 +#: app/Hooks/Handlers/PrivacyHandler.php:195
693 +msgid "Fluent Support Customer"
694 +msgstr ""
695 +
696 +#: app/Hooks/Handlers/PrivacyHandler.php:199
697 +msgid "Customer ID"
698 +msgstr ""
699 +
700 +#: app/Hooks/Handlers/PrivacyHandler.php:203
701 +#: app/Models/Traits/CustomerTrait.php:125
702 +#: app/Models/Traits/CustomerTrait.php:127
703 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
704 +#: app/Services/TranslationStrings.php:620
705 +msgid "First Name"
706 +msgstr ""
707 +
708 +#: app/Hooks/Handlers/PrivacyHandler.php:211
709 +#: app/Models/Ticket.php:230
710 +#: app/Models/Traits/CustomerTrait.php:139
711 +#: app/Models/Traits/CustomerTrait.php:141
712 +#: app/Services/TranslationStrings.php:543
713 +msgid "Email"
714 +msgstr ""
715 +
716 +#: app/Hooks/Handlers/PrivacyHandler.php:215
717 +#: app/Models/Traits/CustomerTrait.php:160
718 +#: app/Services/TranslationStrings.php:1217
719 +#: app/Services/TranslationStrings.php:1624
720 +msgid "Status"
721 +msgstr ""
722 +
723 +#: app/Hooks/Handlers/PrivacyHandler.php:219
724 +msgid "IP Address"
725 +msgstr ""
726 +
727 +#: app/Hooks/Handlers/PrivacyHandler.php:223
728 +msgid "Last IP Address"
729 +msgstr ""
730 +
731 +#: app/Hooks/Handlers/PrivacyHandler.php:227
405 732 msgid "Address Line One"
406 733 msgstr ""
407 734
408 -#: app/Hooks/Handlers/PrivacyHandler.php:236
735 +#: app/Hooks/Handlers/PrivacyHandler.php:231
409 736 msgid "Address Line Two"
410 737 msgstr ""
411 738
412 -#: app/Services/EmailNotification/Settings.php:380
413 -msgid "Agent Feedback Rating"
739 +#: app/Hooks/Handlers/PrivacyHandler.php:251
740 +#: app/Services/TranslationStrings.php:446
741 +msgid "Created At"
414 742 msgstr ""
415 743
416 -#: app/Services/Helper.php:834
417 -msgid "Agent First Name"
744 +#: app/Hooks/Handlers/TwoFaHandler.php:29
745 +msgid "Too many verification code requests. Please try again after 15 minutes."
418 746 msgstr ""
419 747
420 -#: app/Services/Helper.php:836
421 -msgid "Agent Full Name"
748 +#: app/Hooks/Handlers/TwoFaHandler.php:114
749 +msgid "Please provide a valid login code"
422 750 msgstr ""
423 751
752 +#: app/Hooks/Handlers/TwoFaHandler.php:121
753 +#: app/Hooks/Handlers/TwoFaHandler.php:144
754 +msgid "Too many verification attempts. Please try again after 15 minutes."
755 +msgstr ""
756 +
757 +#: app/Hooks/Handlers/TwoFaHandler.php:129
758 +#: app/Hooks/Handlers/TwoFaHandler.php:137
759 +#: app/Hooks/Handlers/TwoFaHandler.php:178
760 +#: app/Hooks/Handlers/TwoFaHandler.php:189
761 +msgid "Your provided code or url is not valid"
762 +msgstr ""
763 +
764 +#: app/Hooks/Handlers/TwoFaHandler.php:153
765 +msgid "Sorry, your login code has been expired. Please try to login again"
766 +msgstr ""
767 +
768 +#: app/Hooks/Handlers/TwoFaHandler.php:167
769 +msgid "Invalid verification code"
770 +msgstr ""
771 +
772 +#. translators: %1s is the site name
773 +#: app/Hooks/Handlers/TwoFaHandler.php:206
774 +#, php-format
775 +msgid "Your Login code for %1s"
776 +msgstr ""
777 +
778 +#. translators: %s is the site name
779 +#: app/Hooks/Handlers/TwoFaHandler.php:213
780 +#, php-format
781 +msgid "Someone requested to login to %s and here is the Login code that you can use in the login form"
782 +msgstr ""
783 +
784 +#: app/Hooks/Handlers/TwoFaHandler.php:242
785 +msgid "Please check your email inbox and enter the two-factor verification code below:"
786 +msgstr ""
787 +
788 +#: app/Hooks/Handlers/TwoFaHandler.php:249
789 +msgid "Login Code"
790 +msgstr ""
791 +
792 +#: app/Hooks/Handlers/TwoFaHandler.php:257
793 +msgid "Verify and Login"
794 +msgstr ""
795 +
796 +#: app/Http/Controllers/AgentController.php:38
797 +msgid "Support Staff has been added"
798 +msgstr ""
799 +
800 +#: app/Http/Controllers/AgentController.php:66
801 +msgid "Support Staff has been updated"
802 +msgstr ""
803 +
804 +#: app/Http/Controllers/AgentController.php:91
805 +msgid "Support Staff has been deleted"
806 +msgstr ""
807 +
808 +#: app/Http/Controllers/AgentController.php:174
809 +msgid "Support Staff avatar reset to gravatar default"
810 +msgstr ""
811 +
424 812 #: app/Http/Controllers/AgentGroupController.php:84
425 813 msgid "Agent group has been created"
426 814 msgstr ""
427 815
816 +#: app/Http/Controllers/AgentGroupController.php:116
817 +msgid "Agent group has been updated"
818 +msgstr ""
819 +
820 +#: app/Http/Controllers/AgentGroupController.php:129
821 +msgid "A valid fallback group is required"
822 +msgstr ""
823 +
824 +#: app/Http/Controllers/AgentGroupController.php:137
825 +msgid "The selected fallback group does not exist"
826 +msgstr ""
827 +
428 828 #: app/Http/Controllers/AgentGroupController.php:172
429 829 msgid "Agent group has been deleted and agents have been reassigned"
430 830 msgstr ""
431 831
432 -#: app/Http/Controllers/AgentGroupController.php:116
433 -msgid "Agent group has been updated"
832 +#: app/Http/Controllers/AuthController.php:30
833 +msgid "You are not allowed to signup using this form"
434 834 msgstr ""
435 835
436 -#: app/Http/Controllers/TicketController.php:1054
437 -#: app/Services/MailerInbox/MailBoxService.php:260
438 -msgid "Agent is restricted for this mailbox ticket"
836 +#: app/Http/Controllers/AuthController.php:42
837 +#: app/Http/Controllers/AuthController.php:475
838 +msgid "Security verification failed. Please try again"
439 839 msgstr ""
440 840
441 -#: app/Services/Helper.php:835
442 -msgid "Agent Last Name"
841 +#: app/Http/Controllers/AuthController.php:77
842 +#: app/Http/Controllers/AuthController.php:244
843 +#: app/Http/Controllers/CustomerPortalController.php:128
844 +msgid "Your recaptcha is not verified"
443 845 msgstr ""
444 846
445 -#: app/Services/EmailNotification/Settings.php:588
446 -msgid "Agent Outreach Ticket (To Customer)"
847 +#: app/Http/Controllers/AuthController.php:100
848 +#: app/Http/Controllers/AuthController.php:108
849 +#: app/Http/Controllers/AuthController.php:142
850 +msgid "Please provide a valid verification code that was sent to your email address"
447 851 msgstr ""
448 852
449 -#: app/Services/EmailNotification/Settings.php:389
450 -msgid "Agent Time Tracking"
853 +#: app/Http/Controllers/AuthController.php:114
854 +#: app/Http/Controllers/AuthController.php:160
855 +msgid "Your verification code has already been used. Please try again"
451 856 msgstr ""
452 857
453 -#: app/Http/Controllers/TicketController.php:1251
454 -msgid "agent_group_id param is required"
858 +#: app/Http/Controllers/AuthController.php:121
859 +msgid "Your verification code has expired. Please request a new one"
455 860 msgstr ""
456 861
457 -#: app/Http/Controllers/TicketController.php:1199
458 -msgid "agent_id param is required"
862 +#: app/Http/Controllers/AuthController.php:130
863 +msgid "Your verification code has been expired. Please try again"
459 864 msgstr ""
460 865
461 -#: app/Services/Helper.php:1368
462 -msgid "AI Activity settings have been updated"
866 +#: app/Http/Controllers/AuthController.php:182
867 +msgid "Could not create your account. The username or email address may already be registered."
463 868 msgstr ""
464 869
465 -#: app/Modules/MCP/MCPInit.php:127
466 -msgid "AI agent tools for helpdesk ticket management."
870 +#: app/Http/Controllers/AuthController.php:205
871 +msgid "Successfully registered to the site."
467 872 msgstr ""
468 873
469 -#: app/Services/Integrations/AI/AIProviderFactory.php:46
470 -msgid "AI features are disabled."
874 +#: app/Http/Controllers/AuthController.php:226
875 +msgid "You are not allowed to login using this form"
471 876 msgstr ""
472 877
473 -#: app/Services/Helper.php:1223
474 -msgid "AI Integration"
878 +#: app/Http/Controllers/AuthController.php:232
879 +msgid "Security verification failed"
475 880 msgstr ""
476 881
477 -#: app/Services/Helper.php:1227
478 -msgid "AI Model Setup"
882 +#: app/Http/Controllers/AuthController.php:251
883 +msgid "Email and Password is required"
479 884 msgstr ""
480 885
481 -#: app/Http/Controllers/SettingsController.php:425
482 -msgid "AI provider settings have been successfully disconnected."
886 +#: app/Http/Controllers/AuthController.php:288
887 +msgid "Too many login attempts. Please try again after 15 minutes."
483 888 msgstr ""
484 889
485 -#: app/Http/Controllers/SettingsController.php:402
486 -msgid "AI settings have been successfully saved."
890 +#: app/Http/Controllers/AuthController.php:293
891 +#: app/Http/Controllers/AuthController.php:312
892 +#: app/Http/Controllers/AuthController.php:351
893 +msgid "Invalid username, email address or incorrect password."
487 894 msgstr ""
488 895
489 -#: app/Hooks/Handlers/Menu.php:429
490 -#: app/Services/Notifications/NotificationCategory.php:25
491 -msgid "All"
896 +#: app/Http/Controllers/AuthController.php:300
897 +#: app/Http/Controllers/AuthController.php:403
898 +msgid "Email or Password is not valid. Please try again"
492 899 msgstr ""
493 900
494 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
495 -msgid ""
496 -"All JS Helpdesk tickets and associated data have been deleted. You may now "
497 -"deactivate JS Helpdesk Plugin and start using Fluent Support"
901 +#. translators: %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
902 +#: app/Http/Controllers/AuthController.php:396
903 +#, php-format
904 +msgid "<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For help, please see <a href=\"%1$s\">this documentation</a> or try the <a href=\"%2$s\">support forums</a>."
498 905 msgstr ""
499 906
500 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
501 -msgid ""
502 -"All Support Candy Tickets and associated data have been deleted. You may now "
503 -"deactivate Support Candy Plugin and start using Fluent Support"
907 +#: app/Http/Controllers/AuthController.php:467
908 +msgid "You are not allowed to reset password using this form"
504 909 msgstr ""
505 910
506 -#: app/Services/MailerInbox/MailBoxService.php:129
507 -msgid "All ticket moves to the selected Business"
911 +#: app/Http/Controllers/AuthController.php:483
912 +msgid "Username or email is required."
508 913 msgstr ""
509 914
510 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:252
511 -msgid "All tickets have been deleted successfully"
915 +#: app/Http/Controllers/AuthController.php:491
916 +msgid "Too many password reset requests. Please try again after 15 minutes."
512 917 msgstr ""
513 918
514 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
515 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
516 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
517 -#: app/Services/Tickets/Importer/ZendeskTickets.php:148
518 -#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
519 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:71
520 -msgid "All tickets have been imported successfully"
919 +#. translators: %s is the site name
920 +#: app/Http/Controllers/AuthController.php:542
921 +#, php-format
922 +msgid "Reset your password for %s"
521 923 msgstr ""
522 924
523 -#: app/Services/Helper.php:1085
524 -msgid "All-in-one payment gateway designed for WordPress"
925 +#. translators: %s is the site name
926 +#: app/Http/Controllers/AuthController.php:569
927 +#, php-format
928 +msgid "Reset your password for %s support portal"
525 929 msgstr ""
526 930
527 -#: app/Services/Notifications/NotificationSettings.php:120
528 -msgid "Allow Self Notifications"
931 +#. translators: %s is the user's first name
932 +#: app/Http/Controllers/AuthController.php:572
933 +#, php-format
934 +msgid "Hi %s,"
529 935 msgstr ""
530 936
531 -#: app/Hooks/Handlers/AuthHandler.php:159
532 -msgid "Already have an account?"
937 +#: app/Http/Controllers/AuthController.php:573
938 +msgid "Someone has requested a new password for the following account on WordPress:"
533 939 msgstr ""
534 940
535 -#: app/Http/Controllers/SettingsController.php:407
941 +#. translators: %s is the username
942 +#: app/Http/Controllers/AuthController.php:575
536 943 #, php-format
537 -msgid "An error occurred while saving the settings: %s"
944 +msgid "Username: %s"
538 945 msgstr ""
539 946
540 -#: app/Modules/MCP/AbilitiesRegistrar.php:490
541 -msgid "An unexpected error occurred. Please try again or contact support."
947 +#: app/Http/Controllers/AuthController.php:577
948 +msgid "If you did not request to reset your password, please ignore this email."
542 949 msgstr ""
543 950
544 -#: app/Http/Controllers/McpSettingsController.php:208
545 -msgid ""
546 -"Any MCP client that speaks Streamable HTTP can connect using this URL and a "
547 -"Basic auth header."
951 +#: app/Http/Controllers/AuthController.php:604
952 +msgid "If an account matches that username or email, a password reset link has been sent. Please check your inbox, including the spam folder."
548 953 msgstr ""
549 954
550 -#: app/Services/Integrations/NotificationIntegrationBase.php:68
551 -msgid "API Request Error"
955 +#: app/Http/Controllers/ChatMessageParserController.php:29
956 +#: app/Http/Controllers/ChatMessageParserController.php:58
957 +msgid "Invalid request signature."
552 958 msgstr ""
553 959
554 -#: app/Services/Integrations/NotificationIntegrationBase.php:77
555 -msgid "API Response Error"
960 +#: app/Http/Controllers/ChatMessageParserController.php:36
961 +msgid "Response has been successfully recorded"
556 962 msgstr ""
557 963
558 -#: app/Services/Helper.php:1141
559 -msgid "Appointment and booking management plugin for WordPress"
964 +#: app/Http/Controllers/Controller.php:22
965 +#: app/Modules/MCP/AbilitiesRegistrar.php:514
966 +msgid "You do not have permission to perform this action."
560 967 msgstr ""
561 968
562 -#: app/Modules/PermissionManager.php:473
563 -msgid "Approve Draft Reply"
969 +#: app/Http/Controllers/Controller.php:39
970 +msgid "Sorry, You do not have permission to this ticket"
564 971 msgstr ""
565 972
566 -#: app/Modules/MCP/AbilitiesRegistrar.php:221
567 -msgid ""
568 -"Assign a ticket to an agent. Use get-support-context to look up agent IDs. "
569 -"For assigning multiple tickets at once, use bulk-action with action=assign "
570 -"instead."
973 +#: app/Http/Controllers/CustomerController.php:71
974 +msgid "user_id is not accepted when creating a customer. The WordPress user is linked by the customer email."
571 975 msgstr ""
572 976
573 -#: app/Modules/PermissionManager.php:468
574 -msgid "Assign Agents"
977 +#: app/Http/Controllers/CustomerController.php:121
978 +msgid "Customer has been added"
575 979 msgstr ""
576 980
577 -#: app/Modules/MCP/AbilitiesRegistrar.php:220
578 -msgid "Assign Ticket to Agent"
981 +#: app/Http/Controllers/CustomerController.php:184
982 +#: app/Http/Controllers/TicketController.php:1798
983 +msgid "Customer has been updated"
579 984 msgstr ""
580 985
581 -#: app/Services/Notifications/NotificationEventMap.php:62
582 -msgid "assigned a ticket"
986 +#: app/Http/Controllers/CustomerController.php:192
987 +msgid "Email address has been assigned to other customer"
583 988 msgstr ""
584 989
585 -#: app/Services/Tickets/Importer/Common.php:146
586 -msgid "Attachment download failed with HTTP status %d."
990 +#: app/Http/Controllers/CustomerController.php:270
991 +msgid "Customer avatar reset to gravatar default"
587 992 msgstr ""
588 993
589 -#: app/Services/Tickets/Importer/Common.php:151
590 -msgid "Attachment download returned an empty response."
994 +#: app/Http/Controllers/CustomerController.php:289
995 +msgid "Please provide search string"
591 996 msgstr ""
592 997
593 -#: app/Services/Tickets/Importer/Common.php:155
594 -msgid "Attachment exceeds the maximum allowed download size."
998 +#: app/Http/Controllers/CustomerController.php:298
999 +msgid "Please provide at least 3 characters to search"
595 1000 msgstr ""
596 1001
597 -#: app/Services/Tickets/Importer/Common.php:166
598 -msgid "Attachment file type is not allowed."
1002 +#: app/Http/Controllers/CustomerController.php:304
1003 +msgid "Too many contact searches. Please try again in a few minutes."
599 1004 msgstr ""
600 1005
601 -#: app/Services/Tickets/Importer/Common.php:88
602 -msgid "Attachment URL is not allowed."
1006 +#: app/Http/Controllers/CustomerPortalController.php:58
1007 +msgid "Your account is not active. Please contact support."
603 1008 msgstr ""
604 1009
605 -#: app/Services/Tickets/Importer/ZendeskTickets.php:291
606 -msgid "Authentication failed. Please check your Zendesk credentials."
1010 +#. translators: %s is the time duration (e.g., "2 hours", "3 days")
1011 +#. translators: %s is a human-readable time difference, e.g. "2 hours"
1012 +#: app/Http/Controllers/CustomerPortalController.php:100
1013 +#: app/Services/CustomerPortalService.php:80
1014 +#: app/Services/CustomerPortalService.php:428
1015 +#: app/Services/CustomerPortalService.php:644
1016 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:71
1017 +#, php-format
1018 +msgid "%s ago"
607 1019 msgstr ""
608 1020
609 -#: app/Modules/MCP/Support/PermissionGate.php:50
610 -msgid "Authentication required to access the Fluent Support MCP server."
1021 +#: app/Http/Controllers/CustomerPortalController.php:140
1022 +#: app/Services/TranslationStrings.php:1337
1023 +msgid "Title is required"
611 1024 msgstr ""
612 1025
613 -#: app/Services/Helper.php:1203
614 -msgid "Auto Close Settings"
1026 +#: app/Http/Controllers/CustomerPortalController.php:141
1027 +msgid "Content is required"
615 1028 msgstr ""
616 1029
617 -#: app/Http/Controllers/McpSettingsController.php:93
618 -msgid ""
619 -"Automatic install needs a Fluent Pro plugin active. Install FluentHub "
620 -"manually, then reload this page to connect Fluent Support with AI agents."
1030 +#: app/Http/Controllers/CustomerPortalController.php:151
1031 +msgid "Product is required"
621 1032 msgstr ""
622 1033
623 -#: app/Services/Notifications/NotificationCategory.php:37
624 -msgid "Automation Triggers"
1034 +#: app/Http/Controllers/CustomerPortalController.php:180
1035 +msgid "Invalid form data submitted"
625 1036 msgstr ""
626 1037
627 -#: app/Hooks/Handlers/InternalNotificationHandler.php:305
628 -#, php-format
629 -msgid "Automation workflow \"%s\" was triggered"
1038 +#: app/Http/Controllers/CustomerPortalController.php:205
1039 +msgid "You do not have access to this mailbox."
630 1040 msgstr ""
631 1041
632 -#: app/Services/Helper.php:842
633 -msgid "Average Waiting"
1042 +#: app/Http/Controllers/CustomerPortalController.php:216
1043 +msgid "Unable to identify. Please make sure you have provided correct information."
634 1044 msgstr ""
635 1045
636 -#: app/Services/Tickets/TicketStats.php:49
637 -msgid "Awaiting Replies"
1046 +#: app/Http/Controllers/CustomerPortalController.php:226
1047 +msgid "Sorry you cannot create ticket"
638 1048 msgstr ""
639 1049
640 -#: app/Services/Helper.php:1068
641 -msgid "BetterDocs"
1050 +#: app/Http/Controllers/CustomerPortalController.php:244
1051 +#: app/Http/Controllers/TicketController.php:209
1052 +msgid "Ticket has been created successfully"
642 1053 msgstr ""
643 1054
644 -#: app/Models/Traits/CustomerTrait.php:104
645 -msgid "Blocked"
1055 +#: app/Http/Controllers/CustomerPortalController.php:294
1056 +msgid "Sorry you cannot create response"
646 1057 msgstr ""
647 1058
648 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:390
649 -msgid "Bot ID is not set for this product."
1059 +#: app/Http/Controllers/CustomerPortalController.php:410
1060 +msgid "You have been logged out"
650 1061 msgstr ""
651 1062
652 -#: app/Services/Helper.php:1033
653 -msgid "BuddyBoss"
1063 +#: app/Http/Controllers/FluentBoardsController.php:16
1064 +#: app/Http/Controllers/FluentBoardsController.php:38
1065 +#: app/Http/Controllers/FluentBoardsController.php:62
1066 +msgid "Fluent Boards plugin is not installed or activated."
654 1067 msgstr ""
655 1068
656 -#: app/Services/Tickets/CustomFieldsService.php:17
657 -msgid "Bug Report"
1069 +#: app/Http/Controllers/FluentBoardsController.php:90
1070 +msgid "Failed to create task."
658 1071 msgstr ""
659 1072
660 -#: app/Services/Helper.php:1022
661 -msgid ""
662 -"Build and manage vibrant online communities with integrated LMS features "
663 -"directly within WordPress."
1073 +#: app/Http/Controllers/FluentBoardsController.php:97
1074 +msgid "Task successfully added to Fluent Boards"
664 1075 msgstr ""
665 1076
666 -#: app/Modules/MCP/AbilitiesRegistrar.php:415
667 -msgid "Bulk Ticket Action"
1077 +#: app/Http/Controllers/FluentBotController.php:161
1078 +msgid "You do not have permission to reset chat"
668 1079 msgstr ""
669 1080
670 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
671 -msgid "Business"
1081 +#: app/Http/Controllers/FluentBotController.php:214
1082 +#: app/Services/Helper.php:1954
1083 +msgid "Something went wrong. Please try again later."
672 1084 msgstr ""
673 1085
674 -#: app/Services/Helper.php:1078
675 -msgid "Business communication platform designed for privacy"
1086 +#: app/Http/Controllers/FluentBotController.php:287
1087 +msgid "No conversation to resume."
676 1088 msgstr ""
677 1089
678 -#: app/Services/Helper.php:1008
679 -msgid "Business communication platform designed for security"
1090 +#: app/Http/Controllers/FluentBotController.php:349
1091 +#: app/Http/Controllers/FluentBotController.php:473
1092 +msgid "Invalid chat_id format"
680 1093 msgstr ""
681 1094
682 -#: app/Services/Helper.php:1043
683 -msgid "Business communication platform designed for tech"
1095 +#: app/Http/Controllers/FluentBotController.php:368
1096 +msgid "Chat ID already set for this ticket"
684 1097 msgstr ""
685 1098
686 -#: app/Services/Helper.php:987
687 -msgid "Business communication platform designed to scale"
1099 +#: app/Http/Controllers/FluentBotController.php:485
1100 +msgid "Conversation not found for this ticket."
688 1101 msgstr ""
689 1102
690 -#: app/Hooks/Handlers/Menu.php:104 app/Hooks/Handlers/Menu.php:105
691 -#: app/Hooks/Handlers/Menu.php:173
692 -msgid "Business Inboxes"
1103 +#: app/Http/Controllers/FluentBotController.php:523
1104 +#: app/Services/TranslationStrings.php:1600
1105 +msgid "Conversation"
693 1106 msgstr ""
694 1107
695 -#: app/Services/Notifications/NotificationSettings.php:121
696 -msgid ""
697 -"By default, agents are not notified for their own actions. Enable this only "
698 -"if agents should receive notifications when they are already the normal "
699 -"recipient for an action they performed themselves."
1108 +#: app/Http/Controllers/FluentBotController.php:592
1109 +msgid "Invalid message_id"
700 1110 msgstr ""
701 1111
702 -#: app/Modules/MCP/Tools/TicketTools.php:690
703 -msgid "Cannot change the status of a closed ticket via update-ticket."
1112 +#: app/Http/Controllers/FluentBotController.php:596
1113 +msgid "Invalid reaction"
704 1114 msgstr ""
705 1115
706 -#: app/Modules/MCP/Tools/ResponseTools.php:224
707 -msgid "Cannot reply to a closed ticket. Reopen it first, then reply."
1116 +#: app/Http/Controllers/FluentBotController.php:601
1117 +#: app/Http/Controllers/FluentBotController.php:627
1118 +msgid "No active chat for this ticket"
708 1119 msgstr ""
709 1120
710 -#: app/Http/Controllers/FluentBotController.php:344
711 -msgid "Chat ID already set for this ticket"
1121 +#: app/Http/Controllers/FluentBotController.php:622
1122 +msgid "Invalid feedback_id"
712 1123 msgstr ""
713 1124
714 -#: app/Models/Customer.php:54 app/Models/Traits/CustomerTrait.php:135
715 -#: app/Models/Traits/CustomerTrait.php:137
716 -#: app/Hooks/Handlers/AuthHandler.php:411
717 -#: app/Hooks/Handlers/AuthHandler.php:413
718 -#: app/Hooks/Handlers/PrivacyHandler.php:240
719 -msgid "City"
1125 +#: app/Http/Controllers/IntegrationController.php:41
1126 +#: app/Http/Controllers/SlackController.php:36
1127 +msgid "Settings failed to save"
720 1128 msgstr ""
721 1129
722 -#: app/Modules/MCP/AbilitiesRegistrar.php:114
723 -msgid ""
724 -"Close a ticket. Optionally send a final customer-visible reply and/or an "
725 -"internal note in the same call. This is the simplest way to close — use it "
726 -"instead of reply-to-ticket when closing is the primary intent."
1130 +#: app/Http/Controllers/IntegrationController.php:49
1131 +#: app/Http/Controllers/SettingsController.php:87
1132 +#: app/Http/Controllers/SlackController.php:43
1133 +#: app/Services/MailerInbox/MailBoxService.php:193
1134 +msgid "Settings has been updated"
727 1135 msgstr ""
728 1136
729 -#: app/Modules/MCP/AbilitiesRegistrar.php:113
730 -msgid "Close Ticket"
1137 +#: app/Http/Controllers/MailBoxController.php:54
1138 +msgid "Mailbox has been created successfully"
731 1139 msgstr ""
732 1140
733 -#: app/Services/Helper.php:123 app/Services/Helper.php:840
734 -msgid "Closed"
1141 +#: app/Http/Controllers/MailBoxController.php:78
1142 +msgid "Mailbox has been saved"
735 1143 msgstr ""
736 1144
737 -#: app/Services/Notifications/NotificationEventMap.php:74
738 -msgid "closed a ticket"
1145 +#: app/Http/Controllers/MailBoxController.php:127
1146 +#: app/Modules/MCP/Support/TicketAccessGuard.php:52
1147 +msgid "You do not have access to the specified mailbox"
739 1148 msgstr ""
740 1149
741 -#: app/Modules/StatModule.php:77 app/Modules/StatModule.php:120
1150 +#: app/Http/Controllers/McpSettingsController.php:50
1151 +msgid "Sorry, you do not have permission to change the MCP setting."
1152 +msgstr ""
1153 +
1154 +#: app/Http/Controllers/McpSettingsController.php:67
1155 +msgid "MCP enabled. AI agents with a valid application password can now reach the Fluent Support tools."
1156 +msgstr ""
1157 +
1158 +#: app/Http/Controllers/McpSettingsController.php:68
1159 +msgid "MCP disabled. The endpoint will reject requests until re-enabled."
1160 +msgstr ""
1161 +
1162 +#: app/Http/Controllers/McpSettingsController.php:80
1163 +msgid "Sorry, you do not have permission to install plugins."
1164 +msgstr ""
1165 +
1166 +#: app/Http/Controllers/McpSettingsController.php:87
1167 +msgid "Automatic install needs a Fluent Pro plugin active. Install FluentHub manually, then reload this page to connect Fluent Support with AI agents."
1168 +msgstr ""
1169 +
1170 +#: app/Http/Controllers/McpSettingsController.php:108
1171 +msgid "FluentHub could not be installed automatically."
1172 +msgstr ""
1173 +
1174 +#: app/Http/Controllers/McpSettingsController.php:108
1175 +msgid "Install it manually, then reload this page."
1176 +msgstr ""
1177 +
1178 +#: app/Http/Controllers/McpSettingsController.php:119
1179 +msgid "FluentHub installed and activated. The MCP endpoint is ready."
1180 +msgstr ""
1181 +
1182 +#: app/Http/Controllers/McpSettingsController.php:122
1183 +msgid "FluentHub was installed. Please reload this page to finish connecting the MCP endpoint."
1184 +msgstr ""
1185 +
1186 +#: app/Http/Controllers/McpSettingsController.php:168
1187 +msgid "Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx proxy needs it to talk to self-signed SSL."
1188 +msgstr ""
1189 +
1190 +#: app/Http/Controllers/McpSettingsController.php:181
1191 +msgid "Add this to your Claude Desktop config (Settings → Developer → Edit Config), fill in your username + application password, then restart Claude Desktop."
1192 +msgstr ""
1193 +
1194 +#: app/Http/Controllers/McpSettingsController.php:196
1195 +msgid "Add to Cursor's mcp.json, replacing the placeholder with base64 of \"username:application-password\"."
1196 +msgstr ""
1197 +
1198 +#: app/Http/Controllers/McpSettingsController.php:207
1199 +msgid "In Codex, add a custom MCP server with Streamable HTTP transport and the Authorization header above."
1200 +msgstr ""
1201 +
1202 +#: app/Http/Controllers/McpSettingsController.php:221
1203 +msgid "Any MCP client that speaks Streamable HTTP can connect using this URL and a Basic auth header."
1204 +msgstr ""
1205 +
1206 +#: app/Http/Controllers/McpSettingsController.php:232
1207 +msgid "Run this in your terminal where Claude Code is installed, replacing the placeholder with base64 of \"username:application-password\"."
1208 +msgstr ""
1209 +
1210 +#: app/Http/Controllers/NotificationController.php:19
1211 +#: app/Http/Controllers/NotificationController.php:38
1212 +#: app/Http/Controllers/NotificationController.php:62
1213 +#: app/Http/Controllers/NotificationController.php:77
1214 +#: app/Http/Controllers/NotificationController.php:93
1215 +#: app/Http/Controllers/TicketController.php:506
1216 +#: app/Http/Controllers/TicketController.php:665
1217 +#: app/Http/Controllers/TicketController.php:712
1218 +msgid "Sorry, You do not have permission. Please add yourself as support agent first"
1219 +msgstr ""
1220 +
1221 +#: app/Http/Controllers/ReportingController.php:226
1222 +#: app/Modules/StatModule.php:67
1223 +#: app/Modules/StatModule.php:112
742 1224 #: app/Modules/StatModule.php:164
743 -#: app/Http/Controllers/ReportingController.php:443
744 -#: app/Services/Tickets/TicketStats.php:43
1225 +#: app/Modules/StatModule.php:343
1226 +#: app/Services/Tickets/TicketStats.php:33
1227 +#: app/Services/TranslationStrings.php:828
1228 +msgid "New Tickets"
1229 +msgstr ""
1230 +
1231 +#: app/Http/Controllers/ReportingController.php:227
1232 +#: app/Modules/StatModule.php:71
1233 +#: app/Modules/StatModule.php:116
1234 +#: app/Services/Tickets/TicketStats.php:27
1235 +msgid "Active Tickets"
1236 +msgstr ""
1237 +
1238 +#: app/Http/Controllers/ReportingController.php:228
1239 +#: app/Modules/StatModule.php:75
1240 +#: app/Modules/StatModule.php:120
1241 +#: app/Modules/StatModule.php:168
1242 +#: app/Modules/StatModule.php:347
1243 +#: app/Services/Tickets/TicketStats.php:45
745 1244 msgid "Closed Tickets"
746 1245 msgstr ""
747 1246
748 -#: app/Hooks/Handlers/EmailVerificationHandler.php:134
749 -msgid "Complete Signup"
1247 +#: app/Http/Controllers/ReportingController.php:229
1248 +#: app/Modules/StatModule.php:124
1249 +#: app/Modules/StatModule.php:172
1250 +#: app/Modules/StatModule.php:351
1251 +#: app/Services/Helper.php:867
1252 +#: app/Services/TranslationStrings.php:1080
1253 +msgid "Responses"
750 1254 msgstr ""
751 1255
752 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
753 -msgid "Configuration required!"
1256 +#: app/Http/Controllers/ReportingController.php:230
1257 +#: app/Services/Helper.php:869
1258 +#: app/Services/TranslationStrings.php:915
1259 +msgid "Open Tickets"
754 1260 msgstr ""
755 1261
756 -#: app/Services/FluentCRMServices.php:144
757 -msgid "Contact could not be found"
1262 +#: app/Http/Controllers/ReportingController.php:234
1263 +#: app/Modules/StatModule.php:79
1264 +#: app/Services/TranslationStrings.php:1344
1265 +msgid "Total Responses"
758 1266 msgstr ""
759 1267
760 -#: app/Modules/MCP/Tools/ResponseTools.php:116
761 -msgid "content cannot be empty"
1268 +#: app/Http/Controllers/SettingsController.php:133
1269 +msgid "Please select a page or enable create page"
762 1270 msgstr ""
763 1271
764 -#: app/Http/Controllers/CustomerPortalController.php:124
765 -msgid "Content is required"
1272 +#: app/Http/Controllers/SettingsController.php:143
1273 +msgid "Support Portal"
766 1274 msgstr ""
767 1275
768 -#: app/Modules/MCP/Tools/ResponseTools.php:333
769 -msgid "content is required"
1276 +#: app/Http/Controllers/SettingsController.php:207
1277 +msgid "Enable FluentCRM Integration"
770 1278 msgstr ""
771 1279
772 -#: app/Modules/MCP/Tools/ResponseTools.php:209
773 -msgid "content or saved_reply_id is required"
1280 +#: app/Http/Controllers/SettingsController.php:211
1281 +msgid "Default status for new contacts"
774 1282 msgstr ""
775 1283
776 -#: app/Http/Controllers/FluentBotController.php:505
777 -msgid "Conversation"
1284 +#: app/Http/Controllers/SettingsController.php:215
1285 +msgid "Subscribed"
778 1286 msgstr ""
779 1287
780 -#: app/Hooks/Handlers/PrivacyHandler.php:161
781 -msgid "Conversation Attachments"
1288 +#: app/Http/Controllers/SettingsController.php:219
1289 +msgid "Pending"
782 1290 msgstr ""
783 1291
784 -#: app/Hooks/Handlers/PrivacyHandler.php:157
785 -msgid "Conversation Content"
1292 +#: app/Http/Controllers/SettingsController.php:227
1293 +msgid "Select the default status for new contacts. If you select pending and it's a new contact then a double optin email will be sent"
786 1294 msgstr ""
787 1295
788 -#: app/Hooks/Handlers/PrivacyHandler.php:165
789 -msgid "Conversation Created At"
1296 +#: app/Http/Controllers/SettingsController.php:231
1297 +msgid "Add to FluentCRM list (optional)"
790 1298 msgstr ""
791 1299
792 -#: app/Hooks/Handlers/PrivacyHandler.php:149
793 -msgid "Conversation ID"
1300 +#: app/Http/Controllers/SettingsController.php:242
1301 +msgid "Add to Tags"
794 1302 msgstr ""
795 1303
796 -#: app/Http/Controllers/FluentBotController.php:466
797 -msgid "Conversation not found for this ticket."
1304 +#: app/Http/Controllers/SettingsController.php:286
1305 +msgid "Installation has been completed"
798 1306 msgstr ""
799 1307
800 -#: app/Services/EmailNotification/Settings.php:443
801 -msgid "Copy"
1308 +#: app/Http/Controllers/SettingsController.php:298
1309 +msgid "Your reCAPTCHA settings deleted successfully."
802 1310 msgstr ""
803 1311
804 -#: app/Services/EmailNotification/Settings.php:445
805 -msgid "Copy this URL and add it to your FluentCommunity menu."
1312 +#: app/Http/Controllers/SettingsController.php:303
1313 +msgid "Unable to delete reCAPTCHA settings, try again"
806 1314 msgstr ""
807 1315
808 -#: app/Services/Tickets/Importer/Common.php:94
809 -msgid "Could not create the attachment import directory."
1316 +#: app/Http/Controllers/SettingsController.php:309
1317 +msgid "Invalid reCAPTCHA data."
810 1318 msgstr ""
811 1319
812 -#: app/Services/Tickets/Importer/Common.php:99
813 -msgid "Could not resolve the attachment import directory."
1320 +#: app/Http/Controllers/SettingsController.php:325
1321 +msgid "Your recaptcha details are already saved."
814 1322 msgstr ""
815 1323
816 -#: app/Services/Tickets/Importer/Common.php:171
817 -msgid "Could not save the downloaded attachment."
1324 +#: app/Http/Controllers/SettingsController.php:336
1325 +msgid "Your reCAPTCHA settings are not valid."
818 1326 msgstr ""
819 1327
820 -#: app/Services/Tickets/Importer/Common.php:160
821 -msgid "Could not write the downloaded attachment."
1328 +#: app/Http/Controllers/SettingsController.php:341
1329 +msgid "Please verify reCAPTCHA before saving."
822 1330 msgstr ""
823 1331
824 -#: app/Hooks/Handlers/AdminBarHandler.php:90
825 -msgid "Count"
1332 +#: app/Http/Controllers/SettingsController.php:350
1333 +msgid "Your reCAPTCHA settings updated successfully."
826 1334 msgstr ""
827 1335
828 -#: app/Models/Customer.php:57 app/Models/Traits/CustomerTrait.php:156
829 -#: app/Models/Traits/CustomerTrait.php:157
830 -#: app/Hooks/Handlers/AuthHandler.php:432
831 -#: app/Hooks/Handlers/PrivacyHandler.php:252
832 -msgid "Country"
1336 +#: app/Http/Controllers/SettingsController.php:361
1337 +msgid "Your reCAPTCHA settings added successfully."
833 1338 msgstr ""
834 1339
835 -#: app/Services/Helper.php:980 app/Services/Helper.php:1001
836 -#: app/Services/Helper.php:1099
837 -msgid "Course and e-learning platform built for WordPress"
1340 +#: app/Http/Controllers/SettingsController.php:372
1341 +msgid "Invalid AI provider selected."
838 1342 msgstr ""
839 1343
840 -#: app/Modules/MCP/AbilitiesRegistrar.php:309
841 -msgid ""
842 -"Create a new saved/canned reply for reuse across tickets. Use when you "
843 -"notice yourself sending the same answer repeatedly. Content supports "
844 -"placeholders expanded automatically at send time: {{customer.first_name}}, "
845 -"{{customer.last_name}}, {{agent.first_name}}, {{agent.last_name}}, {{ticket."
846 -"title}}. Use the dot form exactly as shown — {{customer.first_name}}, not "
847 -"{{customer_first_name}} — unrecognized placeholders are sent to the customer "
848 -"as literal text."
1344 +#: app/Http/Controllers/SettingsController.php:402
1345 +msgid "AI settings have been successfully saved."
849 1346 msgstr ""
850 1347
851 -#: app/Modules/MCP/AbilitiesRegistrar.php:73
852 -msgid ""
853 -"Create a new support ticket on behalf of a customer. Requires title, content,"
854 -" and customer_email. Automatically creates the customer if the email is new. "
855 -"By default the ticket is logged on the customer's behalf (\"created by "
856 -"agent\") — the customer gets a notification that a ticket was opened for "
857 -"them. Set agent_initiated=true only when the agent is proactively reaching "
858 -"out to start a conversation (e.g. billing follow-up, onboarding, account "
859 -"review); then the content is sent to the customer as the agent's first reply "
860 -"instead. Use get-support-context first to get valid product_id, mailbox_id, "
861 -"and agent_id values."
1348 +#: app/Http/Controllers/SettingsController.php:407
1349 +#, php-format
1350 +msgid "An error occurred while saving the settings: %s"
862 1351 msgstr ""
863 1352
864 -#: app/Modules/MCP/AbilitiesRegistrar.php:251
865 -msgid ""
866 -"Create a new ticket tag for categorization and reporting, without attaching "
867 -"it to a ticket. If a tag with the same title already exists, that existing "
868 -"tag is returned instead of creating a duplicate. To create and apply a tag "
869 -"to a ticket in one call, pass add_tag_names to tag-ticket instead."
1353 +#: app/Http/Controllers/SettingsController.php:425
1354 +msgid "AI provider settings have been successfully disconnected."
870 1355 msgstr ""
871 1356
872 -#: app/Hooks/Handlers/AuthHandler.php:80
873 -msgid "Create an account"
1357 +#: app/Http/Controllers/SettingsController.php:513
1358 +#: app/Http/Controllers/SettingsController.php:535
1359 +msgid "FluentCRM plugin has been installed and activated successfully"
874 1360 msgstr ""
875 1361
876 -#: app/Modules/MCP/AbilitiesRegistrar.php:308
877 -msgid "Create Saved Reply"
1362 +#: app/Http/Controllers/SettingsController.php:519
1363 +#: app/Http/Controllers/SettingsController.php:556
1364 +msgid "Sorry! you do not have permission to install plugin"
878 1365 msgstr ""
879 1366
880 -#: app/Modules/MCP/AbilitiesRegistrar.php:72
881 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
882 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
883 -msgid "Create Support Ticket"
1367 +#: app/Http/Controllers/SettingsController.php:539
1368 +msgid "Sorry! FluentCRM could not be installed. Please install manually"
884 1369 msgstr ""
885 1370
886 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:38
887 -msgid "Create Support Ticket From Your Form Submission in FluentSupport"
1371 +#: app/Http/Controllers/SettingsController.php:550
1372 +#: app/Http/Controllers/SettingsController.php:572
1373 +msgid "Fluent Forms plugin has been installed and activated successfully"
888 1374 msgstr ""
889 1375
890 -#: app/Modules/MCP/AbilitiesRegistrar.php:250
891 -msgid "Create Ticket Tag"
1376 +#: app/Http/Controllers/SettingsController.php:577
1377 +msgid "Fluent Forms could not be installed"
892 1378 msgstr ""
893 1379
894 -#: app/Hooks/Handlers/PrivacyHandler.php:256
895 -msgid "Created At"
1380 +#: app/Http/Controllers/SettingsController.php:725
1381 +msgid "Default WordPress Storage"
896 1382 msgstr ""
897 1383
898 -#: app/Services/Helper.php:63 app/Services/Helper.php:77
899 -msgid "Critical"
1384 +#: app/Http/Controllers/SettingsController.php:729
1385 +msgid "Upload and store the files to your WordPress File System Storage."
900 1386 msgstr ""
901 1387
902 -#: app/Services/Helper.php:195
903 -msgid "CSV"
1388 +#: app/Http/Controllers/SettingsController.php:739
1389 +msgid "Upload and store the files to your Dropbox Storage."
904 1390 msgstr ""
905 1391
906 -#: app/Services/Helper.php:1168
907 -msgid "Custom Fields"
1392 +#: app/Http/Controllers/SettingsController.php:748
1393 +msgid "Upload and store the files to your Google Drive Storage."
908 1394 msgstr ""
909 1395
910 -#: app/Services/EmailNotification/Settings.php:305
911 -msgid "Custom Registration Form Field"
1396 +#: app/Http/Controllers/SettingsController.php:758
1397 +msgid "Upload and store the files to Cloudflare R2 Storage with zero egress fees."
912 1398 msgstr ""
913 1399
914 -#: app/Http/Controllers/TicketController.php:1781
915 -msgid "Customer already assigned to this ticket."
1400 +#: app/Http/Controllers/SettingsController.php:768
1401 +msgid "Upload and store the files to Amazon S3 cloud storage."
916 1402 msgstr ""
917 1403
918 -#: app/Http/Controllers/CustomerController.php:266
919 -msgid "Customer avatar reset to gravatar default"
1404 +#: app/Http/Controllers/SettingsController.php:785
1405 +msgid "Upload driver updated."
920 1406 msgstr ""
921 1407
922 -#: app/Http/Controllers/TicketController.php:211
1408 +#: app/Http/Controllers/SettingsController.php:938
1409 +msgid "Settings saved."
1410 +msgstr ""
1411 +
1412 +#: app/Http/Controllers/SettingsController.php:966
1413 +msgid "Prompt options saved successfully"
1414 +msgstr ""
1415 +
1416 +#: app/Http/Controllers/TicketController.php:177
1417 +msgid "A valid email is required to create a ticket"
1418 +msgstr ""
1419 +
1420 +#: app/Http/Controllers/TicketController.php:194
923 1421 msgid "Customer could not be created"
924 1422 msgstr ""
925 1423
926 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
927 -msgid "Customer Data"
1424 +#: app/Http/Controllers/TicketController.php:253
1425 +#: app/Http/Controllers/TicketController.php:410
1426 +#: app/Http/Controllers/TicketController.php:1506
1427 +#: app/Http/Controllers/TicketController.php:1548
1428 +msgid "Ticket cannot be fetched due to restricted mailbox"
928 1429 msgstr ""
929 1430
930 -#: app/Models/Traits/CustomerTrait.php:351
931 -msgid "Customer Deleted Successfully"
1431 +#: app/Http/Controllers/TicketController.php:520
1432 +msgid "Someone replied to this ticket while you were writing."
932 1433 msgstr ""
933 1434
934 -#. %1$d: number of customers deleted
935 -#: app/Models/Traits/CustomerTrait.php:394
936 -msgid "Customer deleted successfully"
1435 +#: app/Http/Controllers/TicketController.php:537
1436 +msgid "Response has been added"
937 1437 msgstr ""
938 1438
939 -#: app/Http/Controllers/CustomerController.php:117
940 -msgid "Customer has been added"
1439 +#: app/Http/Controllers/TicketController.php:581
1440 +#: app/Http/Controllers/TicketController.php:610
1441 +msgid "Please select a FluentBooking event type."
941 1442 msgstr ""
942 1443
943 -#: app/Http/Controllers/TicketController.php:1787
944 -#: app/Http/Controllers/CustomerController.php:182
945 -msgid "Customer has been updated"
1444 +#: app/Http/Controllers/TicketController.php:682
1445 +msgid "Draft has been updated"
946 1446 msgstr ""
947 1447
948 -#: app/Hooks/Handlers/PrivacyHandler.php:204
949 -msgid "Customer ID"
1448 +#: app/Http/Controllers/TicketController.php:695
1449 +msgid "Draft has been added"
950 1450 msgstr ""
951 1451
952 -#: app/Services/CustomerPortalService.php:274
953 -msgid "Customer not found"
1452 +#: app/Http/Controllers/TicketController.php:750
1453 +msgid "You do not have permission to perform this action"
954 1454 msgstr ""
955 1455
956 -#: app/Modules/MCP/Tools/CustomerTools.php:110
957 -msgid "Customer not found. Provide customer_id, email, or name."
1456 +#: app/Http/Controllers/TicketController.php:760
1457 +msgid "Draft not found"
958 1458 msgstr ""
959 1459
960 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
961 -msgid "Customer Other Fields"
1460 +#: app/Http/Controllers/TicketController.php:774
1461 +msgid "You do not have permission to delete this draft"
962 1462 msgstr ""
963 1463
964 -#: app/Services/EmailNotification/Settings.php:200
965 -msgid "Customer Portal"
1464 +#: app/Http/Controllers/TicketController.php:781
1465 +msgid "Discard draft successfully"
966 1466 msgstr ""
967 1467
968 -#: app/Hooks/Handlers/CustomerPortalHandler.php:44
969 -msgid ""
970 -"Customer Portal is only accessible by Customers. Looks like you are a "
971 -"support staff"
1468 +#: app/Http/Controllers/TicketController.php:858
1469 +#: app/Http/Controllers/TicketController.php:1066
1470 +msgid "This ticket property cannot be updated."
972 1471 msgstr ""
973 1472
974 -#: app/Models/Customer.php:51
975 -msgid "Customer Title"
1473 +#. translators: 1: previous status, 2: new status
1474 +#: app/Http/Controllers/TicketController.php:877
1475 +#, php-format
1476 +msgid "Ticket status changed from %1$s to %2$s"
976 1477 msgstr ""
977 1478
978 -#: app/Hooks/Handlers/Menu.php:82 app/Hooks/Handlers/Menu.php:83
979 -#: app/Hooks/Handlers/Menu.php:189
980 -msgid "Customers"
1479 +#. translators: %s: The name of the property that was updated
1480 +#: app/Http/Controllers/TicketController.php:908
1481 +#, php-format
1482 +msgid "%s has been updated"
981 1483 msgstr ""
982 1484
983 -#: app/Hooks/Handlers/Menu.php:52 app/Hooks/Handlers/Menu.php:53
984 -#: app/Hooks/Handlers/Menu.php:153
985 -msgid "Dashboard"
1485 +#: app/Http/Controllers/TicketController.php:1005
1486 +msgid "Ticket title cannot be empty."
986 1487 msgstr ""
987 1488
988 -#: app/Services/EmailNotification/Settings.php:403
989 -msgid "Default Portal Page"
1489 +#: app/Http/Controllers/TicketController.php:1020
1490 +msgid "Invalid ticket status."
990 1491 msgstr ""
991 1492
992 -#: app/Http/Controllers/SettingsController.php:211
993 -msgid "Default status for new contacts"
1493 +#: app/Http/Controllers/TicketController.php:1026
1494 +msgid "Closing or reopening a ticket must use the dedicated close and re-open actions."
994 1495 msgstr ""
995 1496
996 -#: app/Services/EmailNotification/Settings.php:271
997 -msgid "Delete all attachments on ticket close"
1497 +#: app/Http/Controllers/TicketController.php:1033
1498 +#: app/Http/Controllers/TicketController.php:1301
1499 +msgid "Invalid ticket priority."
998 1500 msgstr ""
999 1501
1000 -#: app/Modules/MCP/AbilitiesRegistrar.php:341
1001 -msgid "Delete Saved Reply"
1502 +#: app/Http/Controllers/TicketController.php:1039
1503 +msgid "Invalid client priority."
1002 1504 msgstr ""
1003 1505
1004 -#: app/Modules/MCP/AbilitiesRegistrar.php:162
1005 -msgid "Delete Ticket"
1506 +#: app/Http/Controllers/TicketController.php:1046
1507 +#: app/Http/Controllers/TicketController.php:1315
1508 +msgid "Invalid product."
1006 1509 msgstr ""
1007 1510
1008 -#: app/Modules/PermissionManager.php:469
1009 -msgid "Delete Tickets & Individual Responses"
1511 +#: app/Http/Controllers/TicketController.php:1052
1512 +msgid "Permission denied to assign agent"
1010 1513 msgstr ""
1011 1514
1012 -#: app/Services/Tickets/CustomFieldsService.php:34
1013 -#: app/Services/Tickets/CustomFieldsService.php:37
1014 -msgid "Details about the issue"
1515 +#: app/Http/Controllers/TicketController.php:1060
1516 +#: app/Services/MailerInbox/MailBoxService.php:262
1517 +msgid "Agent is restricted for this mailbox ticket"
1015 1518 msgstr ""
1016 1519
1017 -#: app/Services/EmailNotification/Settings.php:245
1018 -msgid "Disable Public Ticket interaction"
1520 +#: app/Http/Controllers/TicketController.php:1085
1521 +#: app/Services/CustomerPortalService.php:211
1522 +#: app/Services/Tickets/ResponseService.php:123
1523 +#: app/Services/Tickets/TicketService.php:38
1524 +msgid "Ticket has been closed"
1019 1525 msgstr ""
1020 1526
1021 -#: app/Http/Controllers/TicketController.php:810
1022 -msgid "Discard draft successfully"
1527 +#: app/Http/Controllers/TicketController.php:1108
1528 +#: app/Services/CustomerPortalService.php:230
1529 +msgid "Ticket has been opened again"
1023 1530 msgstr ""
1024 1531
1025 -#: app/Services/Helper.php:1040
1026 -msgid "Discord"
1532 +#. translators: %d is the most tickets one bulk action can change
1533 +#: app/Http/Controllers/TicketController.php:1132
1534 +#, php-format
1535 +msgid "You can change at most %d tickets at a time."
1027 1536 msgstr ""
1028 1537
1029 -#: app/Services/Helper.php:848
1030 -msgid "Dislikes"
1538 +#. translators: %d represents the number of closed tickets.
1539 +#: app/Http/Controllers/TicketController.php:1152
1540 +#, php-format
1541 +msgid "%d tickets have been closed."
1031 1542 msgstr ""
1032 1543
1033 -#: app/Http/Controllers/TicketController.php:722
1034 -msgid "Draft has been added"
1544 +#. translators: %d is the number of tickets that were deleted
1545 +#: app/Http/Controllers/TicketController.php:1167
1546 +#, php-format
1547 +msgid "%d tickets have been deleted"
1035 1548 msgstr ""
1036 1549
1037 -#: app/Http/Controllers/TicketController.php:709
1038 -msgid "Draft has been updated"
1550 +#: app/Http/Controllers/TicketController.php:1173
1551 +msgid "agent_id param is required"
1039 1552 msgstr ""
1040 1553
1041 -#: app/Http/Controllers/TicketController.php:788
1042 -msgid "Draft not found"
1554 +#. translators: %1$d is the number of tickets assigned, %2$s is the agent's name.
1555 +#: app/Http/Controllers/TicketController.php:1206
1556 +#, php-format
1557 +msgid "%1$d tickets have been assigned to %2$s."
1043 1558 msgstr ""
1044 1559
1045 -#: app/Modules/PermissionManager.php:472
1046 -msgid "Draft Reply"
1560 +#. translators: %1$d is the number of skipped tickets due to mailbox restrictions.
1561 +#: app/Http/Controllers/TicketController.php:1214
1562 +#, php-format
1563 +msgid "%1$d tickets were skipped due to mailbox restrictions or already being assigned."
1047 1564 msgstr ""
1048 1565
1049 -#: app/Http/Controllers/TicketController.php:1601
1050 -msgid "Draft response has been successfully approved."
1566 +#: app/Http/Controllers/TicketController.php:1224
1567 +msgid "agent_group_id param is required"
1051 1568 msgstr ""
1052 1569
1053 -#: app/Services/Helper.php:1110
1054 -msgid "Dropbox"
1570 +#: app/Http/Controllers/TicketController.php:1231
1571 +msgid "No agents found in this group"
1055 1572 msgstr ""
1056 1573
1057 -#: app/Services/Helper.php:1054
1058 -msgid "Easy Digital Downloads"
1574 +#. translators: %1$d is tickets assigned, %2$d is tickets skipped.
1575 +#: app/Http/Controllers/TicketController.php:1263
1576 +#, php-format
1577 +msgid "%1$d tickets assigned via agent group. %2$d skipped."
1059 1578 msgstr ""
1060 1579
1061 -#: app/Models/Traits/CustomerTrait.php:78
1062 -#: app/Models/Traits/CustomerTrait.php:80
1063 -#: app/Hooks/Handlers/PrivacyHandler.php:216
1064 -msgid "Email"
1580 +#: app/Http/Controllers/TicketController.php:1280
1581 +msgid "Selected tags has been added to tickets"
1065 1582 msgstr ""
1066 1583
1067 -#: app/Hooks/Handlers/AuthHandler.php:364
1068 -#: app/Hooks/Handlers/AuthHandler.php:453
1069 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
1070 -msgid "Email Address"
1584 +#: app/Http/Controllers/TicketController.php:1287
1585 +msgid "Please select tags to remove"
1071 1586 msgstr ""
1072 1587
1073 -#: app/Http/Controllers/CustomerController.php:190
1074 -msgid "Email address has been assigned to other customer"
1588 +#: app/Http/Controllers/TicketController.php:1295
1589 +msgid "Selected tags have been removed from the tickets"
1075 1590 msgstr ""
1076 1591
1077 -#: app/Http/Controllers/AuthController.php:238
1078 -msgid "Email and Password is required"
1592 +#. translators: %d is the number of tickets whose priority changed
1593 +#: app/Http/Controllers/TicketController.php:1307
1594 +#, php-format
1595 +msgid "Priority changed on %d tickets."
1079 1596 msgstr ""
1080 1597
1081 -#: app/Http/Requests/AgentCreateRequest.php:20
1082 -msgid "Email is required"
1598 +#. translators: %d is the number of tickets whose product changed
1599 +#: app/Http/Controllers/TicketController.php:1321
1600 +#, php-format
1601 +msgid "Product changed on %d tickets."
1083 1602 msgstr ""
1084 1603
1085 -#: app/Http/Controllers/AuthController.php:287
1086 -#: app/Http/Controllers/AuthController.php:409
1087 -msgid "Email or Password is not valid. Please try again"
1604 +#. translators: %d is the number of tickets reopened
1605 +#: app/Http/Controllers/TicketController.php:1337
1606 +#, php-format
1607 +msgid "%d tickets have been reopened."
1088 1608 msgstr ""
1089 1609
1090 -#: app/Services/Notifications/NotificationSettings.php:65
1091 -msgid "Enable Assignment Notifications"
1610 +#: app/Http/Controllers/TicketController.php:1343
1611 +msgid "Sorry no action found as available"
1092 1612 msgstr ""
1093 1613
1094 -#: app/Services/Notifications/NotificationSettings.php:76
1095 -msgid "Enable Customer Reply Notifications"
1614 +#: app/Http/Controllers/TicketController.php:1391
1615 +msgid "Ticket has been deleted successfully"
1096 1616 msgstr ""
1097 1617
1098 -#: app/Services/EmailNotification/Settings.php:299
1099 -msgid "Enable Draft Mode"
1618 +#: app/Http/Controllers/TicketController.php:1439
1619 +msgid "Sorry no tickets found based on your filter and bulk actions"
1100 1620 msgstr ""
1101 1621
1102 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
1103 -msgid "Enable Dynamic Product Selection"
1622 +#: app/Http/Controllers/TicketController.php:1486
1623 +msgid "Response has been added to the selected tickets"
1104 1624 msgstr ""
1105 1625
1106 -#: app/Services/EmailNotification/Settings.php:369
1107 -msgid "Enable Fluent Booking Integration"
1626 +#: app/Http/Controllers/TicketController.php:1514
1627 +msgid "Sorry, you do not have permission to delete this response."
1108 1628 msgstr ""
1109 1629
1110 -#: app/Services/EmailNotification/Settings.php:279
1111 -msgid "Enable Fluent Summary In Admin Bar"
1630 +#: app/Http/Controllers/TicketController.php:1526
1631 +msgid "Selected response has been deleted"
1112 1632 msgstr ""
1113 1633
1114 -#: app/Http/Controllers/SettingsController.php:207
1115 -msgid "Enable FluentCRM Integration"
1634 +#: app/Http/Controllers/TicketController.php:1562
1635 +msgid "This response type cannot be edited."
1116 1636 msgstr ""
1117 1637
1118 -#: app/Services/EmailNotification/Settings.php:287
1119 -#: app/Services/Notifications/NotificationSettings.php:58
1120 -msgid "Enable Internal Notifications"
1638 +#: app/Http/Controllers/TicketController.php:1569
1639 +#: app/Http/Controllers/TicketController.php:1585
1640 +msgid "Sorry, you do not have permission to update this response."
1121 1641 msgstr ""
1122 1642
1123 -#: app/Services/EmailNotification/Settings.php:321
1124 -msgid "Enable Keyboard Shortcuts"
1643 +#: app/Http/Controllers/TicketController.php:1580
1644 +msgid "Sorry, You do not have permission to approve this draft response"
1125 1645 msgstr ""
1126 1646
1127 -#: app/Services/EmailNotification/Settings.php:330
1128 -msgid "Enable Minimum Ticket Number"
1647 +#: app/Http/Controllers/TicketController.php:1600
1648 +msgid "Selected response has been updated"
1129 1649 msgstr ""
1130 1650
1131 -#: app/Services/EmailNotification/Settings.php:290
1132 -#: app/Services/Notifications/NotificationSettings.php:59
1133 -msgid ""
1134 -"Enable the in-app notification bell, unread counts, and notification event "
1135 -"storage for agents."
1651 +#: app/Http/Controllers/TicketController.php:1615
1652 +msgid "You do not have permission to approve draft responses."
1136 1653 msgstr ""
1137 1654
1138 -#: app/Services/EmailNotification/Settings.php:331
1139 -msgid ""
1140 -"Enable this to start public ticket numbers from a custom minimum number."
1655 +#: app/Http/Controllers/TicketController.php:1638
1656 +msgid "Draft response has been successfully approved."
1141 1657 msgstr ""
1142 1658
1143 -#: app/Services/Notifications/NotificationSettings.php:98
1144 -msgid "Enable Ticket Status Notifications"
1659 +#: app/Http/Controllers/TicketController.php:1721
1660 +msgid "Tag has been added to this ticket"
1145 1661 msgstr ""
1146 1662
1147 -#: app/Services/EmailNotification/Settings.php:313
1148 -msgid "Enable Two-Factor Authentication"
1663 +#: app/Http/Controllers/TicketController.php:1748
1664 +msgid "Tag has been removed from this ticket"
1149 1665 msgstr ""
1150 1666
1151 -#: app/Services/Notifications/NotificationSettings.php:87
1152 -msgid "Enable Workflow Notifications"
1667 +#: app/Http/Controllers/TicketController.php:1769
1668 +#: app/Http/Controllers/TicketController.php:1788
1669 +msgid "Invalid customer selected."
1153 1670 msgstr ""
1154 1671
1155 -#: app/Modules/MCP/Tools/ResponseTools.php:354
1156 -msgid "Failed to create internal note"
1672 +#: app/Http/Controllers/TicketController.php:1775
1673 +msgid "You do not have permission to change the ticket customer."
1157 1674 msgstr ""
1158 1675
1159 -#: app/Modules/MCP/Tools/ResponseTools.php:276
1160 -msgid "Failed to create response"
1676 +#: app/Http/Controllers/TicketController.php:1792
1677 +msgid "Customer already assigned to this ticket."
1161 1678 msgstr ""
1162 1679
1163 -#: app/Modules/MCP/Tools/ManagementTools.php:495
1164 -msgid "Failed to create tag"
1680 +#: app/Http/Controllers/TicketController.php:1925
1681 +msgid "Invalid filter type."
1165 1682 msgstr ""
1166 1683
1167 -#: app/Http/Controllers/FluentBoardsController.php:90
1168 -msgid "Failed to create task."
1684 +#: app/Http/Controllers/TwofaController.php:19
1685 +msgid "Your provided code is not valid. Please try again"
1169 1686 msgstr ""
1170 1687
1171 -#. %1$d: customer ID, %2$s: error message
1172 -#: app/Models/Traits/CustomerTrait.php:387
1688 +#: app/Http/Controllers/UploaderController.php:112
1689 +msgid "Invalid file upload request."
1690 +msgstr ""
1691 +
1692 +#: app/Http/Controllers/UploaderController.php:134
1693 +msgid "You do not have permission to upload a file to this ticket"
1694 +msgstr ""
1695 +
1696 +#. translators: %d is the maximum number of files allowed per ticket
1697 +#: app/Http/Controllers/UploaderController.php:158
1173 1698 #, php-format
1174 -msgid "Failed to delete customer ID %1$d: %2$s"
1699 +msgid "You can upload a maximum of %d files."
1175 1700 msgstr ""
1176 1701
1177 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:339
1178 -msgid "Failed to delete feedback."
1702 +#. translators: %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
1703 +#: app/Http/Controllers/UploaderController.php:173
1704 +#, php-format
1705 +msgid "Only %s files are allowed."
1179 1706 msgstr ""
1180 1707
1181 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
1182 -msgid "Failed to fetch chat messages."
1708 +#. translators: %.01f is the maximum file size in megabytes
1709 +#: app/Http/Controllers/UploaderController.php:175
1710 +#, php-format
1711 +msgid "The file cannot be more than %.01fMB. Please upload somewhere like Dropbox/Google Drive and paste the link in the response"
1183 1712 msgstr ""
1184 1713
1185 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:301
1186 -msgid "Failed to save feedback."
1714 +#: app/Http/Controllers/UploaderController.php:218
1715 +#: app/Services/CustomerPortalService.php:76
1716 +#: app/Services/CustomerPortalService.php:341
1717 +#: app/Services/CustomerPortalService.php:349
1718 +#: app/Services/CustomerPortalService.php:355
1719 +#: app/Services/CustomerPortalService.php:566
1720 +msgid "Sorry, You do not have permission to this support ticket"
1187 1721 msgstr ""
1188 1722
1189 -#: app/Services/MailerInbox/MailBoxService.php:43
1190 -msgid "Fallback Box cannot be the same as MailBox ID"
1723 +#: app/Http/Controllers/UploaderController.php:260
1724 +#: app/Http/Controllers/UploaderController.php:268
1725 +msgid "You do not have permission to upload a file"
1191 1726 msgstr ""
1192 1727
1193 -#: app/Services/Tickets/CustomFieldsService.php:18
1194 -msgid "Feature Request"
1728 +#: app/Http/Controllers/UploaderController.php:347
1729 +msgid "No image file provided."
1195 1730 msgstr ""
1196 1731
1197 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
1198 -msgid "Feed Name"
1732 +#: app/Http/Controllers/UploaderController.php:358
1733 +msgid "Invalid image file type."
1199 1734 msgstr ""
1200 1735
1201 -#: app/Http/Controllers/UploaderController.php:282
1736 +#: app/Http/Controllers/UploaderController.php:367
1202 1737 msgid "File content does not match the image type."
1203 1738 msgstr ""
1204 1739
1205 -#: app/Hooks/Handlers/ExternalPages.php:245
1206 -msgid "File not found or access denied"
1740 +#: app/Http/Controllers/WidgetsController.php:19
1741 +msgid "Invalid filter name"
1207 1742 msgstr ""
1208 1743
1209 -#: app/Services/Includes/UploadService.php:41
1210 -msgid "File upload failed"
1744 +#: app/Http/Controllers/WidgetsController.php:45
1745 +#: app/Modules/MCP/Tools/ManagementTools.php:473
1746 +#: app/Modules/MCP/Tools/ResponseTools.php:100
1747 +#: app/Modules/MCP/Tools/ResponseTools.php:598
1748 +#: app/Modules/MCP/Tools/ResponseTools.php:657
1749 +#: app/Modules/MCP/Tools/TicketTools.php:296
1750 +#: app/Modules/MCP/Tools/TicketTools.php:599
1751 +#: app/Modules/MCP/Tools/TicketTools.php:662
1752 +#: app/Modules/MCP/Tools/TicketTools.php:838
1753 +#: app/Modules/MCP/Tools/TicketTools.php:868
1754 +#: app/Modules/MCP/Tools/TicketTools.php:1008
1755 +#: app/Services/TranslationStrings.php:1319
1756 +msgid "Ticket not found"
1211 1757 msgstr ""
1212 1758
1213 -#: app/Services/Helper.php:1198
1214 -msgid "File Upload Integrations"
1759 +#: app/Http/Policies/AgentPolicy.php:52
1760 +msgid "You must be logged in to perform this action."
1215 1761 msgstr ""
1216 1762
1217 -#: app/Models/Traits/CustomerTrait.php:64
1218 -#: app/Models/Traits/CustomerTrait.php:66
1219 -#: app/Hooks/Handlers/PrivacyHandler.php:208
1220 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
1221 -msgid "First Name"
1763 +#: app/Http/Policies/AgentPolicy.php:58
1764 +msgid "Only administrators can add, edit, or delete support staff."
1222 1765 msgstr ""
1223 1766
1224 -#: app/Hooks/Handlers/AuthHandler.php:344
1225 -#: app/Hooks/Handlers/AuthHandler.php:346
1226 -msgid "First name"
1767 +#: app/Http/Policies/CustomerPolicy.php:42
1768 +msgid "You do not have permission to manage customers."
1227 1769 msgstr ""
1228 1770
1771 +#: app/Http/Policies/CustomerPolicy.php:53
1772 +msgid "Only administrators can delete customers."
1773 +msgstr ""
1774 +
1775 +#: app/Http/Policies/PortalPolicy.php:57
1776 +msgid "You do not have permission"
1777 +msgstr ""
1778 +
1779 +#: app/Http/Requests/AgentCreateRequest.php:20
1780 +msgid "Email is required"
1781 +msgstr ""
1782 +
1229 1783 #: app/Http/Requests/AgentCreateRequest.php:21
1230 1784 msgid "First name is required"
1231 1785 msgstr ""
1232 1786
1233 -#: app/Http/Controllers/FluentBoardsController.php:16
1234 -#: app/Http/Controllers/FluentBoardsController.php:38
1235 -#: app/Http/Controllers/FluentBoardsController.php:62
1236 -msgid "Fluent Boards plugin is not installed or activated."
1787 +#: app/Http/Requests/ProductRequest.php:26
1788 +msgid "Product Title is required"
1237 1789 msgstr ""
1238 1790
1239 -#: app/Services/Helper.php:1026
1240 -msgid "Fluent Forms"
1791 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
1792 +msgid "Ticket title is required"
1241 1793 msgstr ""
1242 1794
1243 -#: app/Http/Controllers/SettingsController.php:577
1244 -msgid "Fluent Forms could not be installed"
1795 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
1796 +msgid "Ticket content is required"
1245 1797 msgstr ""
1246 1798
1247 -#: app/Http/Controllers/SettingsController.php:550
1248 -#: app/Http/Controllers/SettingsController.php:572
1249 -msgid "Fluent Forms plugin has been installed and activated successfully"
1799 +#: app/Http/Requests/TicketResponseRequest.php:25
1800 +msgid "Reply content is required"
1250 1801 msgstr ""
1251 1802
1252 -#. Name of the plugin
1253 -#: app/Hooks/Handlers/Menu.php:41 app/Hooks/Handlers/Menu.php:42
1254 -#: app/Modules/MCP/MCPInit.php:73 app/Modules/MCP/MCPInit.php:155
1255 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
1256 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:25
1257 -msgid "Fluent Support"
1803 +#: app/Models/Customer.php:51
1804 +msgid "Customer Title"
1258 1805 msgstr ""
1259 1806
1260 -#: app/Hooks/Handlers/PrivacyHandler.php:145
1261 -msgid "Fluent Support Conversations"
1807 +#: app/Models/Customer.php:56
1808 +#: app/Models/Traits/CustomerTrait.php:210
1809 +#: app/Models/Traits/CustomerTrait.php:212
1810 +msgid "Zip Code"
1262 1811 msgstr ""
1263 1812
1264 -#: app/Hooks/Handlers/PrivacyHandler.php:26
1265 -msgid "Fluent Support Conversations Exporter"
1813 +#: app/Models/Product.php:89
1814 +msgid "Product has been successfully created"
1266 1815 msgstr ""
1267 1816
1268 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
1269 -msgid "Fluent Support Custom Field"
1817 +#: app/Models/Product.php:107
1818 +msgid "Product has been updated"
1270 1819 msgstr ""
1271 1820
1272 -#: app/Hooks/Handlers/PrivacyHandler.php:200
1273 -msgid "Fluent Support Customer"
1821 +#: app/Models/Product.php:121
1822 +msgid "Product has been deleted"
1274 1823 msgstr ""
1275 1824
1276 -#: app/Hooks/Handlers/PrivacyHandler.php:31
1277 -msgid "Fluent Support Customer Exporter"
1825 +#: app/Models/Ticket.php:229
1826 +msgid "Web"
1278 1827 msgstr ""
1279 1828
1280 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
1281 -msgid "Fluent Support Field"
1829 +#: app/Models/Ticket.php:231
1830 +#: app/Services/TranslationStrings.php:197
1831 +msgid "Agent outreach"
1282 1832 msgstr ""
1283 1833
1284 -#: app/Modules/MCP/Support/PermissionGate.php:39
1285 -msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
1834 +#: app/Models/Ticket.php:232
1835 +msgid "MCP (AI agents)"
1286 1836 msgstr ""
1287 1837
1288 -#: app/Modules/MCP/MCPInit.php:224
1289 -msgid ""
1290 -"Fluent Support MCP is enabled but no MCP adapter was found. Install "
1291 -"FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
1838 +#: app/Models/Ticket.php:235
1839 +#: app/Services/Helper.php:1114
1840 +msgid "WhatsApp"
1292 1841 msgstr ""
1293 1842
1294 -#: app/Modules/MCP/MCPInit.php:126
1295 -msgid "Fluent Support MCP Server"
1843 +#: app/Models/Ticket.php:236
1844 +msgid "Imported: Awesome Support"
1296 1845 msgstr ""
1297 1846
1298 -#: app/Hooks/Handlers/PrivacyHandler.php:41
1299 -msgid "Fluent Support Personal Data Eraser"
1847 +#: app/Models/Ticket.php:237
1848 +msgid "Imported: Freshdesk"
1300 1849 msgstr ""
1301 1850
1302 -#: app/Hooks/Handlers/AdminBarHandler.php:75
1303 -msgid "Fluent Support Stats"
1851 +#: app/Models/Ticket.php:238
1852 +msgid "Imported: Help Scout"
1304 1853 msgstr ""
1305 1854
1306 -#: app/Hooks/Handlers/PrivacyHandler.php:67
1307 -msgid "Fluent Support Tickets"
1855 +#: app/Models/Ticket.php:239
1856 +msgid "Imported: JS Help Desk"
1308 1857 msgstr ""
1309 1858
1310 -#: app/Hooks/Handlers/PrivacyHandler.php:21
1311 -msgid "Fluent Support Tickets Exporter"
1859 +#: app/Models/Ticket.php:240
1860 +msgid "Imported: SupportCandy"
1312 1861 msgstr ""
1313 1862
1314 -#: app/Services/Helper.php:1131
1315 -msgid "FluentBoards"
1863 +#: app/Models/Ticket.php:241
1864 +msgid "Imported: Zendesk"
1316 1865 msgstr ""
1317 1866
1318 -#: app/Services/Helper.php:1138
1319 -msgid "FluentBooking"
1867 +#: app/Models/Ticket.php:242
1868 +msgid "No source"
1320 1869 msgstr ""
1321 1870
1322 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:43
1323 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:98
1324 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:150
1325 -msgid "FluentBooking is not installed or active."
1871 +#: app/Models/Ticket.php:781
1872 +msgid " initialized this ticket"
1326 1873 msgstr ""
1327 1874
1328 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:202
1329 -msgid ""
1330 -"FluentBooking is not installed or the ticket customer has no email address."
1875 +#: app/Models/Traits/ActivityTrait.php:73
1876 +msgid "Activity settings have been updated"
1331 1877 msgstr ""
1332 1878
1333 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:402
1334 -msgid ""
1335 -"FluentBot API key is not set. Add it in the FluentBot integration settings."
1879 +#: app/Models/Traits/AgentTrait.php:233
1880 +#: app/Services/TranslationStrings.php:1358
1881 +msgid "Unassigned Tickets"
1336 1882 msgstr ""
1337 1883
1338 -#: app/Services/Helper.php:970
1339 -msgid "FluentCart"
1884 +#: app/Models/Traits/CustomerTrait.php:147
1885 +#: app/Models/Traits/CustomerTrait.php:149
1886 +msgid "Job Title"
1340 1887 msgstr ""
1341 1888
1342 -#: app/Services/EmailNotification/Settings.php:410
1343 -msgid "FluentCart Account Navigation"
1889 +#: app/Models/Traits/CustomerTrait.php:154
1890 +#: app/Models/Traits/CustomerTrait.php:156
1891 +msgid "Note"
1344 1892 msgstr ""
1345 1893
1346 -#: app/Services/Integrations/FluentCart/FluentCart.php:83
1347 -msgid "FluentCart Purchases"
1894 +#: app/Models/Traits/CustomerTrait.php:164
1895 +#: app/Services/Helper.php:103
1896 +#: app/Services/TranslationStrings.php:126
1897 +#: app/Services/TranslationStrings.php:1486
1898 +msgid "Active"
1348 1899 msgstr ""
1349 1900
1350 -#: app/Services/Helper.php:1019
1351 -msgid "FluentCommunity"
1901 +#: app/Models/Traits/CustomerTrait.php:165
1902 +#: app/Services/TranslationStrings.php:308
1903 +msgid "Blocked"
1352 1904 msgstr ""
1353 1905
1354 -#: app/Services/EmailNotification/Settings.php:424
1355 -msgid "FluentCommunity Portal"
1906 +#: app/Models/Traits/CustomerTrait.php:176
1907 +msgid "If you select the <b>Blocked</b> status, this customer will not be able to submit a ticket or any response."
1356 1908 msgstr ""
1357 1909
1358 -#: app/Services/EmailNotification/Settings.php:440
1359 -msgid "FluentCommunity Portal URL"
1910 +#: app/Models/Traits/CustomerTrait.php:414
1911 +msgid "Customer Deleted Successfully"
1360 1912 msgstr ""
1361 1913
1362 -#: app/Services/Helper.php:1012
1363 -msgid "FluentCRM"
1914 +#: app/Models/Traits/CustomerTrait.php:445
1915 +msgid "No customers selected for deletion"
1364 1916 msgstr ""
1365 1917
1366 -#: app/Services/FluentCRMServices.php:58
1367 -msgid "FluentCRM contact lists has been updated"
1918 +#. translators: %1$d: customer ID, %2$s: error message
1919 +#: app/Models/Traits/CustomerTrait.php:459
1920 +#, php-format
1921 +msgid "Failed to delete customer ID %1$d: %2$s"
1368 1922 msgstr ""
1369 1923
1370 -#: app/Services/FluentCRMServices.php:32
1371 -msgid "FluentCRM contact tags has been updated"
1924 +#: app/Models/Traits/CustomerTrait.php:465
1925 +msgid "Customer deleted successfully"
1372 1926 msgstr ""
1373 1927
1374 -#: app/Services/Helper.php:1183
1375 -msgid "FluentCRM Integration"
1928 +#. translators: %1$d: number of customers deleted
1929 +#: app/Models/Traits/CustomerTrait.php:467
1930 +#, php-format
1931 +msgid "%1$d customers deleted successfully"
1376 1932 msgstr ""
1377 1933
1378 -#: app/Services/FluentCRMServices.php:134
1379 -msgid "FluentCRM is not installed or enabled"
1934 +#: app/Models/Traits/CustomerTrait.php:469
1935 +msgid "No customers were deleted"
1380 1936 msgstr ""
1381 1937
1382 -#: app/Http/Controllers/SettingsController.php:513
1383 -#: app/Http/Controllers/SettingsController.php:535
1384 -msgid "FluentCRM plugin has been installed and activated successfully"
1938 +#: app/Modules/MCP/AbilitiesRegistrar.php:34
1939 +msgid "List Support Tickets"
1385 1940 msgstr ""
1386 1941
1387 -#: app/Http/Controllers/McpSettingsController.php:107
1388 -msgid "FluentHub installed and activated. The MCP endpoint is ready."
1942 +#: app/Modules/MCP/AbilitiesRegistrar.php:67
1943 +msgid "Get Ticket Details"
1389 1944 msgstr ""
1390 1945
1391 -#: app/Http/Controllers/McpSettingsController.php:108
1392 -msgid ""
1393 -"FluentHub was installed. Please reload this page to finish connecting the "
1394 -"MCP endpoint."
1946 +#: app/Modules/MCP/AbilitiesRegistrar.php:87
1947 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
1948 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
1949 +msgid "Create Support Ticket"
1395 1950 msgstr ""
1396 1951
1397 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
1398 -msgid ""
1399 -"FluentSupport is not configured yet! Please configure your FluentSupport api "
1400 -"first"
1952 +#: app/Modules/MCP/AbilitiesRegistrar.php:111
1953 +msgid "Reply to Ticket"
1401 1954 msgstr ""
1402 1955
1403 -#: app/Hooks/Handlers/AuthHandler.php:86
1404 -msgid "Forgot your password?"
1956 +#: app/Modules/MCP/AbilitiesRegistrar.php:133
1957 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:592
1958 +#: app/Services/TranslationStrings.php:369
1959 +#: app/Services/TranslationStrings.php:1597
1960 +msgid "Close Ticket"
1405 1961 msgstr ""
1406 1962
1407 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
1408 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
1409 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
1410 -msgid "Form Field"
1963 +#: app/Modules/MCP/AbilitiesRegistrar.php:151
1964 +msgid "Update Ticket Properties"
1411 1965 msgstr ""
1412 1966
1967 +#: app/Modules/MCP/AbilitiesRegistrar.php:171
1968 +#: app/Services/TranslationStrings.php:503
1969 +msgid "Delete Ticket"
1970 +msgstr ""
1971 +
1972 +#: app/Modules/MCP/AbilitiesRegistrar.php:185
1973 +msgid "Get Ticket Activity Log"
1974 +msgstr ""
1975 +
1976 +#: app/Modules/MCP/AbilitiesRegistrar.php:199
1977 +#: app/Modules/PermissionManager.php:444
1978 +#: app/Services/TranslationStrings.php:797
1979 +msgid "Merge Tickets"
1980 +msgstr ""
1981 +
1982 +#: app/Modules/MCP/AbilitiesRegistrar.php:214
1983 +#: app/Modules/PermissionManager.php:445
1984 +#: app/Services/TranslationStrings.php:1211
1985 +msgid "Split Ticket"
1986 +msgstr ""
1987 +
1988 +#: app/Modules/MCP/AbilitiesRegistrar.php:236
1989 +#: app/Services/TranslationStrings.php:144
1990 +msgid "Add Internal Note"
1991 +msgstr ""
1992 +
1993 +#: app/Modules/MCP/AbilitiesRegistrar.php:253
1994 +msgid "Update Draft or Note"
1995 +msgstr ""
1996 +
1997 +#: app/Modules/MCP/AbilitiesRegistrar.php:270
1998 +msgid "Delete Draft or Note"
1999 +msgstr ""
2000 +
2001 +#: app/Modules/MCP/AbilitiesRegistrar.php:285
2002 +msgid "Publish Draft Reply"
2003 +msgstr ""
2004 +
2005 +#: app/Modules/MCP/AbilitiesRegistrar.php:302
2006 +msgid "Add or Remove Ticket Tags"
2007 +msgstr ""
2008 +
2009 +#: app/Modules/MCP/AbilitiesRegistrar.php:319
2010 +msgid "Get Customer Tickets"
2011 +msgstr ""
2012 +
2013 +#: app/Modules/MCP/AbilitiesRegistrar.php:337
2014 +msgid "Get Support Context"
2015 +msgstr ""
2016 +
2017 +#: app/Modules/MCP/AbilitiesRegistrar.php:348
2018 +msgid "List Saved Replies"
2019 +msgstr ""
2020 +
2021 +#: app/Modules/MCP/AbilitiesRegistrar.php:362
2022 +msgid "Get Support Insights"
2023 +msgstr ""
2024 +
2025 +#: app/Modules/MCP/AbilitiesRegistrar.php:376
2026 +msgid "Search Customers"
2027 +msgstr ""
2028 +
2029 +#: app/Modules/MCP/AbilitiesRegistrar.php:391
2030 +#: app/Services/TranslationStrings.php:1368
2031 +msgid "Update Customer"
2032 +msgstr ""
2033 +
2034 +#: app/Modules/MCP/AbilitiesRegistrar.php:415
2035 +msgid "Get Agent Mentions"
2036 +msgstr ""
2037 +
2038 +#: app/Modules/MCP/AbilitiesRegistrar.php:431
2039 +msgid "Bulk Ticket Action"
2040 +msgstr ""
2041 +
2042 +#: app/Modules/MCP/AbilitiesRegistrar.php:530
2043 +msgid "An unexpected error occurred. Please try again or contact support."
2044 +msgstr ""
2045 +
2046 +#: app/Modules/MCP/Helpers/MCPHelper.php:693
2047 +msgid "You do not have permission to assign agents"
2048 +msgstr ""
2049 +
2050 +#: app/Modules/MCP/Helpers/MCPHelper.php:698
2051 +#, php-format
2052 +msgid "%s must be a positive integer"
2053 +msgstr ""
2054 +
2055 +#: app/Modules/MCP/Helpers/MCPHelper.php:703
2056 +msgid "The specified agent does not exist"
2057 +msgstr ""
2058 +
2059 +#: app/Modules/MCP/MCPInit.php:56
2060 +msgid "Helpdesk ticket management abilities for Fluent Support."
2061 +msgstr ""
2062 +
2063 +#: app/Modules/MCP/MCPInit.php:107
2064 +msgid "Fluent Support MCP Server"
2065 +msgstr ""
2066 +
2067 +#: app/Modules/MCP/MCPInit.php:265
2068 +msgid "Fluent Support MCP is enabled but no MCP adapter was found. Install FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
2069 +msgstr ""
2070 +
2071 +#: app/Modules/MCP/PromptsRegistrar.php:23
2072 +msgid "Triage my queue"
2073 +msgstr ""
2074 +
2075 +#: app/Modules/MCP/PromptsRegistrar.php:34
2076 +msgid "Draft a reply"
2077 +msgstr ""
2078 +
2079 +#: app/Modules/MCP/PromptsRegistrar.php:47
2080 +msgid "Summarize a ticket"
2081 +msgstr ""
2082 +
2083 +#: app/Modules/MCP/PromptsRegistrar.php:60
2084 +msgid "Support report"
2085 +msgstr ""
2086 +
2087 +#: app/Modules/MCP/Support/AttachmentStager.php:39
2088 +msgid "attachments must be a list of files"
2089 +msgstr ""
2090 +
2091 +#. translators: %d is the maximum number of files
2092 +#: app/Modules/MCP/Support/AttachmentStager.php:50
2093 +#, php-format
2094 +msgid "You can attach at most %d files."
2095 +msgstr ""
2096 +
2097 +#. translators: %s is the field name, e.g. attachments[0]
2098 +#: app/Modules/MCP/Support/AttachmentStager.php:68
2099 +#, php-format
2100 +msgid "%s needs a filename and base64 content_base64"
2101 +msgstr ""
2102 +
2103 +#. translators: 1: file name, 2: maximum size in MB
2104 +#: app/Modules/MCP/Support/AttachmentStager.php:77
2105 +#, php-format
2106 +msgid "%1$s is larger than the %2$sMB limit."
2107 +msgstr ""
2108 +
2109 +#. translators: 1: file name, 2: comma-separated list of allowed file extensions
2110 +#: app/Modules/MCP/Support/AttachmentStager.php:87
2111 +#, php-format
2112 +msgid "%1$s is not an allowed file type. Allowed extensions: %2$s"
2113 +msgstr ""
2114 +
2115 +#: app/Modules/MCP/Support/AttachmentStager.php:104
2116 +msgid "Could not store the attachment. Try again."
2117 +msgstr ""
2118 +
2119 +#. translators: %s is the file name
2120 +#: app/Modules/MCP/Support/AttachmentStager.php:115
2121 +#, php-format
2122 +msgid "The content of %s does not match its file type."
2123 +msgstr ""
2124 +
2125 +#: app/Modules/MCP/Support/PermissionGate.php:27
2126 +msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
2127 +msgstr ""
2128 +
2129 +#: app/Modules/MCP/Support/PermissionGate.php:36
2130 +msgid "Authentication required to access the Fluent Support MCP server."
2131 +msgstr ""
2132 +
2133 +#: app/Modules/MCP/Support/PermissionGate.php:44
2134 +msgid "Your account does not have Fluent Support access."
2135 +msgstr ""
2136 +
2137 +#: app/Modules/MCP/Support/TicketAccessGuard.php:33
2138 +#: app/Modules/MCP/Support/TicketAccessGuard.php:38
2139 +msgid "You do not have access to this ticket"
2140 +msgstr ""
2141 +
2142 +#: app/Modules/MCP/Support/TicketAccessGuard.php:74
2143 +msgid "That agent is restricted from this ticket's mailbox"
2144 +msgstr ""
2145 +
2146 +#: app/Modules/MCP/Tools/CustomerTools.php:17
2147 +#: app/Modules/MCP/Tools/CustomerTools.php:193
2148 +#: app/Modules/MCP/Tools/ManagementTools.php:34
2149 +#: app/Modules/MCP/Tools/ManagementTools.php:463
2150 +#: app/Modules/MCP/Tools/ManagementTools.php:579
2151 +#: app/Modules/MCP/Tools/ManagementTools.php:795
2152 +#: app/Modules/MCP/Tools/ManagementTools.php:954
2153 +#: app/Modules/MCP/Tools/ResponseTools.php:25
2154 +#: app/Modules/MCP/Tools/ResponseTools.php:69
2155 +#: app/Modules/MCP/Tools/ResponseTools.php:586
2156 +#: app/Modules/MCP/Tools/ResponseTools.php:641
2157 +#: app/Modules/MCP/Tools/TicketTools.php:29
2158 +#: app/Modules/MCP/Tools/TicketTools.php:285
2159 +#: app/Modules/MCP/Tools/TicketTools.php:458
2160 +#: app/Modules/MCP/Tools/TicketTools.php:589
2161 +#: app/Modules/MCP/Tools/TicketTools.php:652
2162 +#: app/Modules/MCP/Tools/TicketTools.php:828
2163 +#: app/Modules/MCP/Tools/TicketTools.php:858
2164 +#: app/Modules/MCP/Tools/TicketTools.php:907
2165 +#: app/Modules/MCP/Tools/TicketTools.php:993
2166 +msgid "No agent found for current user"
2167 +msgstr ""
2168 +
2169 +#. translators: %1$d is the number of customers found, %2$s is the search term
1413 2170 #: app/Modules/MCP/Tools/CustomerTools.php:84
2171 +#, php-format
2172 +msgid "Found %1$d customer matching '%2$s'"
2173 +msgid_plural "Found %1$d customers matching '%2$s'"
2174 +msgstr[0] ""
2175 +msgstr[1] ""
2176 +
2177 +#. translators: %d is the number of customers found
2178 +#: app/Modules/MCP/Tools/CustomerTools.php:86
2179 +#, php-format
1414 2180 msgid "Found %d customer"
1415 2181 msgid_plural "Found %d customers"
1416 2182 msgstr[0] ""
1417 2183 msgstr[1] ""
1418 2184
1419 -#: app/Modules/MCP/Tools/CustomerTools.php:83
2185 +#: app/Modules/MCP/Tools/CustomerTools.php:112
2186 +msgid "Customer not found. Provide customer_id, email, or name."
2187 +msgstr ""
2188 +
2189 +#: app/Modules/MCP/Tools/CustomerTools.php:116
2190 +#: app/Modules/MCP/Tools/CustomerTools.php:203
2191 +msgid "You do not have access to this customer"
2192 +msgstr ""
2193 +
2194 +#. translators: %1$d is the number of tickets found, %2$s is the customer email or name
2195 +#: app/Modules/MCP/Tools/CustomerTools.php:157
1420 2196 #, php-format
1421 -msgid "Found %d customer matching '%s'"
1422 -msgid_plural "Found %d customers matching '%s'"
2197 +msgid "Found %1$d ticket for %2$s"
2198 +msgid_plural "Found %1$d tickets for %2$s"
1423 2199 msgstr[0] ""
1424 2200 msgstr[1] ""
1425 2201
1426 -#: app/Modules/MCP/Tools/ManagementTools.php:905
2202 +#: app/Modules/MCP/Tools/CustomerTools.php:199
2203 +#: app/Modules/MCP/Tools/TicketTools.php:1034
2204 +#: app/Services/CustomerPortalService.php:318
2205 +msgid "Customer not found"
2206 +msgstr ""
2207 +
2208 +#: app/Modules/MCP/Tools/CustomerTools.php:209
2209 +msgid "A customer's email address cannot be changed through MCP."
2210 +msgstr ""
2211 +
2212 +#: app/Modules/MCP/Tools/CustomerTools.php:222
2213 +msgid "Pass at least one field to change"
2214 +msgstr ""
2215 +
2216 +#: app/Modules/MCP/Tools/CustomerTools.php:226
2217 +msgid "first_name cannot be empty"
2218 +msgstr ""
2219 +
2220 +#: app/Modules/MCP/Tools/CustomerTools.php:238
2221 +msgid "Failed to update the customer"
2222 +msgstr ""
2223 +
2224 +#. translators: %d is the customer ID
2225 +#: app/Modules/MCP/Tools/CustomerTools.php:248
2226 +#, php-format
2227 +msgid "Customer #%d updated"
2228 +msgstr ""
2229 +
2230 +#: app/Modules/MCP/Tools/ManagementTools.php:468
2231 +#: app/Modules/MCP/Tools/ResponseTools.php:74
2232 +#: app/Modules/MCP/Tools/ResponseTools.php:646
2233 +#: app/Modules/MCP/Tools/TicketTools.php:290
2234 +#: app/Modules/MCP/Tools/TicketTools.php:594
2235 +#: app/Modules/MCP/Tools/TicketTools.php:657
2236 +#: app/Modules/MCP/Tools/TicketTools.php:833
2237 +#: app/Modules/MCP/Tools/TicketTools.php:863
2238 +msgid "ticket_id is required"
2239 +msgstr ""
2240 +
2241 +#: app/Modules/MCP/Tools/ManagementTools.php:488
2242 +#, php-format
2243 +msgid "add_tag_names may not exceed %d items per request. Split into multiple calls."
2244 +msgstr ""
2245 +
2246 +#. translators: %s is a comma-separated list of tag names
2247 +#: app/Modules/MCP/Tools/ManagementTools.php:498
2248 +#, php-format
2249 +msgid "No tag is called: %s"
2250 +msgstr ""
2251 +
2252 +#. translators: %d is the ticket ID
2253 +#: app/Modules/MCP/Tools/ManagementTools.php:526
2254 +#, php-format
2255 +msgid "Tags updated on ticket #%d"
2256 +msgstr ""
2257 +
2258 +#: app/Modules/MCP/Tools/ManagementTools.php:802
2259 +msgid "ticket_ids and action are required"
2260 +msgstr ""
2261 +
2262 +#: app/Modules/MCP/Tools/ManagementTools.php:806
2263 +#, php-format
2264 +msgid "ticket_ids may not exceed %d items per request. Split into multiple calls."
2265 +msgstr ""
2266 +
2267 +#: app/Modules/MCP/Tools/ManagementTools.php:811
2268 +#, php-format
2269 +msgid "action must be one of: %s"
2270 +msgstr ""
2271 +
2272 +#: app/Modules/MCP/Tools/ManagementTools.php:828
2273 +msgid "tag_ids is required for the tag action"
2274 +msgstr ""
2275 +
2276 +#: app/Modules/MCP/Tools/ManagementTools.php:833
2277 +msgid "None of the tag_ids is a ticket tag"
2278 +msgstr ""
2279 +
2280 +#: app/Modules/MCP/Tools/ManagementTools.php:838
2281 +msgid "content or saved_reply_id is required for the reply action"
2282 +msgstr ""
2283 +
2284 +#: app/Modules/MCP/Tools/ManagementTools.php:959
2285 +msgid "Internal notifications are not enabled. Enable them in Fluent Support Settings > Notifications."
2286 +msgstr ""
2287 +
2288 +#: app/Modules/MCP/Tools/ManagementTools.php:987
2289 +msgid "Internal notifications are not enabled."
2290 +msgstr ""
2291 +
2292 +#: app/Modules/MCP/Tools/ManagementTools.php:1010
2293 +#: app/Services/Notifications/NotificationFormatter.php:209
2294 +msgid "Someone"
2295 +msgstr ""
2296 +
2297 +#: app/Modules/MCP/Tools/ManagementTools.php:1014
2298 +#, php-format
2299 +msgid "%1$s mentioned you in \"%2$s\""
2300 +msgstr ""
2301 +
2302 +#: app/Modules/MCP/Tools/ManagementTools.php:1015
2303 +#: app/Services/Notifications/NotificationFormatter.php:144
2304 +#, php-format
2305 +msgid "%1$s mentioned you"
2306 +msgstr ""
2307 +
2308 +#: app/Modules/MCP/Tools/ManagementTools.php:1036
2309 +#, php-format
1427 2310 msgid "Found %d mention"
1428 2311 msgid_plural "Found %d mentions"
1429 2312 msgstr[0] ""
1430 2313 msgstr[1] ""
1431 2314
1432 -#: app/Modules/MCP/Tools/ResponseTools.php:40
2315 +#: app/Modules/MCP/Tools/ResponseTools.php:47
2316 +#, php-format
1433 2317 msgid "Found %d saved reply"
1434 2318 msgid_plural "Found %d saved replies"
1435 2319 msgstr[0] ""
1436 2320 msgstr[1] ""
1437 2321
1438 -#: app/Modules/MCP/Tools/TicketTools.php:96
1439 -#: app/Modules/MCP/Tools/TicketTools.php:115
2322 +#: app/Modules/MCP/Tools/ResponseTools.php:84
2323 +msgid "Saved reply not found"
2324 +msgstr ""
2325 +
2326 +#: app/Modules/MCP/Tools/ResponseTools.php:95
2327 +msgid "content or saved_reply_id is required"
2328 +msgstr ""
2329 +
2330 +#: app/Modules/MCP/Tools/ResponseTools.php:116
2331 +msgid "A draft reply cannot be informational"
2332 +msgstr ""
2333 +
2334 +#. translators: %d is the ticket ID
2335 +#: app/Modules/MCP/Tools/ResponseTools.php:127
2336 +#, php-format
2337 +msgid "This reply was already added to ticket #%d a moment ago, so it was not sent again."
2338 +msgstr ""
2339 +
2340 +#: app/Modules/MCP/Tools/ResponseTools.php:217
2341 +msgid "Failed to create response"
2342 +msgstr ""
2343 +
2344 +#. translators: %d is the ticket ID
2345 +#: app/Modules/MCP/Tools/ResponseTools.php:240
2346 +#, php-format
2347 +msgid "Reply sent and ticket #%d closed"
2348 +msgstr ""
2349 +
2350 +#. translators: %d is the ticket ID
2351 +#: app/Modules/MCP/Tools/ResponseTools.php:242
2352 +#, php-format
2353 +msgid "Reply added to ticket #%d"
2354 +msgstr ""
2355 +
2356 +#. translators: %d is the ticket ID
2357 +#: app/Modules/MCP/Tools/ResponseTools.php:246
2358 +#, php-format
2359 +msgid "Reply sent, ticket #%d closed and assigned to you"
2360 +msgstr ""
2361 +
2362 +#. translators: %d is the ticket ID
2363 +#: app/Modules/MCP/Tools/ResponseTools.php:248
2364 +#, php-format
2365 +msgid "Reply added to ticket #%d and assigned to you"
2366 +msgstr ""
2367 +
2368 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2369 +#: app/Modules/MCP/Tools/ResponseTools.php:253
2370 +#, php-format
2371 +msgid "Reply sent, ticket #%1$d closed and assigned to %2$s"
2372 +msgstr ""
2373 +
2374 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2375 +#: app/Modules/MCP/Tools/ResponseTools.php:255
2376 +#, php-format
2377 +msgid "Reply added to ticket #%1$d and assigned to %2$s"
2378 +msgstr ""
2379 +
2380 +#. translators: %d is the ticket ID
2381 +#: app/Modules/MCP/Tools/ResponseTools.php:260
2382 +#, php-format
2383 +msgid "Ticket #%d was closed and has been reopened."
2384 +msgstr ""
2385 +
2386 +#: app/Modules/MCP/Tools/ResponseTools.php:306
2387 +msgid "You can only save draft replies, which cannot close or assign the ticket"
2388 +msgstr ""
2389 +
2390 +#: app/Modules/MCP/Tools/ResponseTools.php:307
2391 +msgid "A draft reply cannot close or assign the ticket"
2392 +msgstr ""
2393 +
2394 +#: app/Modules/MCP/Tools/ResponseTools.php:325
2395 +msgid "Failed to save draft reply"
2396 +msgstr ""
2397 +
2398 +#. translators: %d is the ticket ID
2399 +#: app/Modules/MCP/Tools/ResponseTools.php:333
2400 +#, php-format
2401 +msgid "Draft reply saved on ticket #%d. You only have the Draft Reply permission, so your replies are saved as drafts until another agent approves them."
2402 +msgstr ""
2403 +
2404 +#. translators: %d is the ticket ID
2405 +#: app/Modules/MCP/Tools/ResponseTools.php:335
2406 +#, php-format
2407 +msgid "Draft reply saved on ticket #%d. It is not sent until an agent approves it."
2408 +msgstr ""
2409 +
2410 +#: app/Modules/MCP/Tools/ResponseTools.php:442
2411 +#: app/Modules/MCP/Tools/ResponseTools.php:473
2412 +msgid "Draft or note"
2413 +msgstr ""
2414 +
2415 +#: app/Modules/MCP/Tools/ResponseTools.php:451
2416 +#: app/Modules/MCP/Tools/ResponseTools.php:652
2417 +msgid "content is required"
2418 +msgstr ""
2419 +
2420 +#. translators: %d is the ticket ID
2421 +#: app/Modules/MCP/Tools/ResponseTools.php:459
2422 +#, php-format
2423 +msgid "Draft reply updated on ticket #%d. It is still not sent."
2424 +msgstr ""
2425 +
2426 +#. translators: %d is the ticket ID
2427 +#: app/Modules/MCP/Tools/ResponseTools.php:461
2428 +#, php-format
2429 +msgid "Internal note updated on ticket #%d."
2430 +msgstr ""
2431 +
2432 +#: app/Modules/MCP/Tools/ResponseTools.php:482
2433 +msgid "Deleting a note needs the \"Delete Tickets & Individual Responses\" permission."
2434 +msgstr ""
2435 +
2436 +#. translators: %d is the ticket ID
2437 +#: app/Modules/MCP/Tools/ResponseTools.php:491
2438 +#, php-format
2439 +msgid "Deleted from ticket #%d."
2440 +msgstr ""
2441 +
2442 +#: app/Modules/MCP/Tools/ResponseTools.php:540
2443 +msgid "Draft reply"
2444 +msgstr ""
2445 +
2446 +#: app/Modules/MCP/Tools/ResponseTools.php:550
2447 +msgid "You can only save drafts. An agent with the \"Approve Draft Reply\" permission must publish this one."
2448 +msgstr ""
2449 +
2450 +#. translators: %d is the ticket ID
2451 +#: app/Modules/MCP/Tools/ResponseTools.php:562
2452 +#, php-format
2453 +msgid "Draft reply published on ticket #%d and sent to the customer."
2454 +msgstr ""
2455 +
2456 +#. translators: %s is a parameter name
2457 +#: app/Modules/MCP/Tools/ResponseTools.php:593
2458 +#, php-format
2459 +msgid "ticket_id and %s are required"
2460 +msgstr ""
2461 +
2462 +#: app/Modules/MCP/Tools/ResponseTools.php:616
2463 +msgid "This is a sent reply. The customer already has it, so it cannot be changed or deleted here."
2464 +msgstr ""
2465 +
2466 +#. translators: %s is "Draft reply" or "Internal note"
2467 +#: app/Modules/MCP/Tools/ResponseTools.php:625
2468 +#, php-format
2469 +msgid "%s not found on this ticket"
2470 +msgstr ""
2471 +
2472 +#: app/Modules/MCP/Tools/ResponseTools.php:631
2473 +msgid "This was written by another agent. Only its author can change or delete it."
2474 +msgstr ""
2475 +
2476 +#: app/Modules/MCP/Tools/ResponseTools.php:684
2477 +msgid "Failed to create internal note"
2478 +msgstr ""
2479 +
2480 +#: app/Modules/MCP/Tools/TicketTools.php:72
2481 +msgid "Invalid or expired cursor, or it was generated with a different sort_by/sort_type than this request"
2482 +msgstr ""
2483 +
2484 +#: app/Modules/MCP/Tools/TicketTools.php:87
2485 +#, php-format
1440 2486 msgid "Found %d ticket"
1441 2487 msgid_plural "Found %d tickets"
1442 2488 msgstr[0] ""
1443 2489 msgstr[1] ""
1444 2490
1445 -#: app/Modules/MCP/Tools/CustomerTools.php:152
2491 +#. translators: %1$d is the number of tickets found, %2$d is the current page, %3$d is the last page
2492 +#: app/Modules/MCP/Tools/TicketTools.php:108
1446 2493 #, php-format
1447 -msgid "Found %d ticket for %s"
1448 -msgid_plural "Found %d tickets for %s"
2494 +msgid "Found %1$d ticket (page %2$d of %3$d)"
2495 +msgid_plural "Found %1$d tickets (page %2$d of %3$d)"
1449 2496 msgstr[0] ""
1450 2497 msgstr[1] ""
1451 2498
1452 -#: app/Modules/MCP/Tools/ManagementTools.php:961
1453 -msgid "Found %d workflow"
1454 -msgid_plural "Found %d workflows"
1455 -msgstr[0] ""
1456 -msgstr[1] ""
2499 +#: app/Modules/MCP/Tools/TicketTools.php:259
2500 +#, php-format
2501 +msgid "Invalid date format for '%s'"
2502 +msgstr ""
1457 2503
1458 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
1459 -msgid "Freshdesk API URL is not allowed."
2504 +#: app/Modules/MCP/Tools/TicketTools.php:424
2505 +msgid "Response not found on this ticket"
1460 2506 msgstr ""
1461 2507
1462 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:385
1463 -msgid ""
1464 -"General bot is disabled and no product-specific bot is configured for this "
1465 -"product."
2508 +#: app/Modules/MCP/Tools/TicketTools.php:466
2509 +msgid "title and content are required"
1466 2510 msgstr ""
1467 2511
1468 -#: app/Modules/MCP/AbilitiesRegistrar.php:266
1469 -msgid ""
1470 -"Get a customer's tickets by email, name, or ID — no need to search for the "
1471 -"customer first. Email is the most reliable. Best tool when someone asks "
1472 -"\"show me tickets from [customer]\"."
2512 +#: app/Modules/MCP/Tools/TicketTools.php:471
2513 +msgid "A valid customer_email is required"
1473 2514 msgstr ""
1474 2515
1475 -#: app/Hooks/Handlers/Menu.php:407
1476 -msgid ""
1477 -"Get activity notification to Slack Channel and keep your support team super "
1478 -"engaged"
2516 +#: app/Modules/MCP/Tools/TicketTools.php:498
2517 +msgid "Could not create a customer record for this email"
1479 2518 msgstr ""
1480 2519
1481 -#: app/Hooks/Handlers/Menu.php:400
1482 -msgid ""
1483 -"Get activity notification to Telegram Messenger and reply directly from "
1484 -"Telegram inbox"
2520 +#: app/Modules/MCP/Tools/TicketTools.php:522
2521 +#: app/Modules/MCP/Tools/TicketTools.php:737
2522 +msgid "The specified product does not exist"
1485 2523 msgstr ""
1486 2524
1487 -#: app/Modules/MCP/AbilitiesRegistrar.php:383
1488 -msgid "Get Agent Mentions"
2525 +#: app/Modules/MCP/Tools/TicketTools.php:533
2526 +#: app/Modules/MCP/Tools/TicketTools.php:694
2527 +#: app/Modules/MCP/Tools/TicketTools.php:1055
2528 +msgid "The specified mailbox does not exist"
1489 2529 msgstr ""
1490 2530
1491 -#: app/Modules/MCP/AbilitiesRegistrar.php:265
1492 -msgid "Get Customer Tickets"
2531 +#: app/Modules/MCP/Tools/TicketTools.php:576
2532 +msgid "Ticket created unassigned. Your permission level does not include access to unassigned tickets, so follow-up actions (reply, close, update) will be denied until the ticket is assigned to you by a manager."
1493 2533 msgstr ""
1494 2534
1495 -#: app/Modules/MCP/AbilitiesRegistrar.php:56
1496 -msgid ""
1497 -"Get full ticket details with conversation thread, customer history "
1498 -"(total/open tickets, first seen), previous tickets, custom fields, purchase "
1499 -"history (WooCommerce/FluentCart), and CRM data (FluentCRM tags/lists). The "
1500 -"thread is paginated: 50 responses per page, most recent first. Check "
1501 -"responses_meta.has_more and increment response_page to fetch older messages. "
1502 -"Customer name and email are included for all agents with fst_view_tickets — "
1503 -"agents need customer context to work their queue."
2535 +#: app/Modules/MCP/Tools/TicketTools.php:685
2536 +msgid "You do not have permission to move this ticket to another mailbox."
1504 2537 msgstr ""
1505 2538
1506 -#: app/Modules/MCP/AbilitiesRegistrar.php:356
1507 -msgid ""
1508 -"Get performance analytics: first-response times, resolution times, waiting "
1509 -"durations, per-agent performance (open tickets, closed count, avg "
1510 -"response/resolution time), and volume trends. Use for reporting and team "
1511 -"performance reviews. Returns human-readable durations like \"2h 30m\". "
1512 -"waiting is split into waiting_on_agent (last_reply_by=customer — genuinely "
1513 -"needs a reply) and waiting_on_customer (last_reply_by=agent — customer has "
1514 -"gone idle since our reply); a blended average across both would mostly "
1515 -"measure customer silence, not agent responsiveness. For basic ticket counts, "
1516 -"use get-support-context instead."
2539 +#: app/Modules/MCP/Tools/TicketTools.php:723
2540 +msgid "The assigned agent is restricted from the selected mailbox. Reassign the ticket before moving it."
1517 2541 msgstr ""
1518 2542
1519 -#: app/Modules/MCP/AbilitiesRegistrar.php:283
1520 -msgid "Get Support Context"
2543 +#: app/Modules/MCP/Tools/TicketTools.php:755
2544 +#, php-format
2545 +msgid "Invalid status '%s'"
1521 2546 msgstr ""
1522 2547
1523 -#: app/Modules/MCP/AbilitiesRegistrar.php:355
1524 -msgid "Get Support Insights"
2548 +#: app/Modules/MCP/Tools/TicketTools.php:762
2549 +msgid "This ticket is closed. Pass status=active to reopen it."
1525 2550 msgstr ""
1526 2551
1527 -#: app/Modules/MCP/AbilitiesRegistrar.php:177
1528 -msgid ""
1529 -"Get the activity timeline for a ticket — who did what and when. Shows ticket "
1530 -"creation, responses, status changes, agent assignments, and closures. Use to "
1531 -"understand ticket history without reading the full conversation."
2552 +#: app/Modules/MCP/Tools/TicketTools.php:911
2553 +msgid "Merge tickets requires Fluent Support Pro"
1532 2554 msgstr ""
1533 2555
1534 -#: app/Modules/MCP/AbilitiesRegistrar.php:176
1535 -msgid "Get Ticket Activity Log"
2556 +#: app/Modules/MCP/Tools/TicketTools.php:918
2557 +msgid "target_ticket_id and merge_ticket_ids are required"
1536 2558 msgstr ""
1537 2559
1538 -#: app/Modules/MCP/AbilitiesRegistrar.php:55
1539 -msgid "Get Ticket Details"
2560 +#: app/Modules/MCP/Tools/TicketTools.php:926
2561 +msgid "target_ticket_id must not also appear in merge_ticket_ids"
1540 2562 msgstr ""
1541 2563
1542 -#: app/Modules/MCP/AbilitiesRegistrar.php:384
1543 -msgid ""
1544 -"Get tickets where you have been @mentioned in internal notes or replies. "
1545 -"Returns mention notifications with the ticket context, who mentioned you, "
1546 -"and a content preview. Filter by read/unread status or scope to a specific "
1547 -"ticket. Requires internal notifications to be enabled in settings."
2564 +#: app/Modules/MCP/Tools/TicketTools.php:933
2565 +msgid "Target ticket not found"
1548 2566 msgstr ""
1549 2567
1550 -#: app/Services/Helper.php:1153 app/Hooks/Handlers/Menu.php:224
1551 -msgid "Global Settings"
2568 +#. translators: %s is a comma-separated list of ticket IDs
2569 +#: app/Modules/MCP/Tools/TicketTools.php:954
2570 +#, php-format
2571 +msgid "You do not have access to this ticket: %s"
2572 +msgid_plural "You do not have access to these tickets: %s"
2573 +msgstr[0] ""
2574 +msgstr[1] ""
2575 +
2576 +#: app/Modules/MCP/Tools/TicketTools.php:964
2577 +msgid "Ticket merge failed or was only partially completed. Some tickets may be in an inconsistent state."
1552 2578 msgstr ""
1553 2579
1554 -#: app/Hooks/Handlers/CustomerPortalHandler.php:49
1555 -msgid "Go to Support Admin Page"
2580 +#: app/Modules/MCP/Tools/TicketTools.php:997
2581 +msgid "Split ticket requires Fluent Support Pro"
1556 2582 msgstr ""
1557 2583
1558 -#: app/Services/Helper.php:1103
1559 -msgid "Google Drive"
2584 +#: app/Modules/MCP/Tools/TicketTools.php:1003
2585 +msgid "ticket_id and response_id are required"
1560 2586 msgstr ""
1561 2587
1562 -#: app/Services/Helper.php:1124
1563 -msgid "Google reCAPTCHA"
2588 +#: app/Modules/MCP/Tools/TicketTools.php:1021
2589 +msgid "Message not found on this ticket"
1564 2590 msgstr ""
1565 2591
1566 -#. %s is the user's first name
1567 -#. %s is the user's display name
1568 -#: app/Hooks/Handlers/EmailVerificationHandler.php:97
1569 -#: app/Hooks/Handlers/TwoFaHandler.php:212
2592 +#. translators: %s is the original ticket title
2593 +#: app/Modules/MCP/Tools/TicketTools.php:1045
1570 2594 #, php-format
1571 -msgid "Hello %s,"
2595 +msgid "Re: %s"
1572 2596 msgstr ""
1573 2597
1574 -#: app/Modules/MCP/MCPInit.php:74
1575 -msgid "Helpdesk ticket management abilities for Fluent Support."
2598 +#: app/Modules/MCP/Tools/TicketTools.php:1094
2599 +msgid "Could not split the ticket"
1576 2600 msgstr ""
1577 2601
1578 -#. %s is the user's first name
1579 -#: app/Http/Controllers/AuthController.php:584
2602 +#: app/Modules/MCP/Tools/TicketTools.php:1103
2603 +msgid "The new ticket could not be loaded"
2604 +msgstr ""
2605 +
2606 +#. translators: 1: response ID, 2: original ticket ID, 3: new ticket ID
2607 +#: app/Modules/MCP/Tools/TicketTools.php:1108
1580 2608 #, php-format
1581 -msgid "Hi %s,"
2609 +msgid "Message #%1$d moved from ticket #%2$d to new ticket #%3$d"
1582 2610 msgstr ""
1583 2611
1584 -#. URI of the plugin
1585 -msgid "https://fluentsupport.com"
2612 +#: app/Modules/PermissionManager.php:436
2613 +msgid "Tickets Permissions"
1586 2614 msgstr ""
1587 2615
1588 -#. Author URI of the plugin
1589 -msgid "https://wpmanageninja.com"
2616 +#: app/Modules/PermissionManager.php:438
2617 +msgid "View Dashboard"
1590 2618 msgstr ""
1591 2619
1592 -#: app/Modules/MCP/Tools/ResponseTools.php:94
1593 -#: app/Modules/MCP/Tools/ResponseTools.php:151
1594 -msgid "id is required"
2620 +#: app/Modules/PermissionManager.php:439
2621 +msgid "Manage Own Tickets"
1595 2622 msgstr ""
1596 2623
1597 -#: app/Http/Controllers/AuthController.php:620
1598 -msgid ""
1599 -"If an account matches that username or email, a password reset link has been "
1600 -"sent. Please check your inbox, including the spam folder."
2624 +#: app/Modules/PermissionManager.php:440
2625 +msgid "Manage Unassigned Tickets"
1601 2626 msgstr ""
1602 2627
1603 -#: app/Http/Controllers/AuthController.php:589
1604 -msgid ""
1605 -"If you did not request to reset your password, please ignore this email."
2628 +#: app/Modules/PermissionManager.php:441
2629 +msgid "Manage Others Tickets"
1606 2630 msgstr ""
1607 2631
1608 -#: app/Services/EmailNotification/Settings.php:272
1609 -msgid ""
1610 -"If you enable this feature, all attachments associated with a ticket will be "
1611 -"deleted when the ticket is closed."
2632 +#: app/Modules/PermissionManager.php:442
2633 +msgid "Assign Agents"
1612 2634 msgstr ""
1613 2635
1614 -#: app/Services/EmailNotification/Settings.php:300
1615 -msgid ""
1616 -"If you enable this setting, any written response will be saved as a draft if "
1617 -"an agent accidentally closes a ticket."
2636 +#: app/Modules/PermissionManager.php:443
2637 +msgid "Delete Tickets & Individual Responses"
1618 2638 msgstr ""
1619 2639
1620 -#: app/Services/EmailNotification/Settings.php:390
1621 -msgid ""
1622 -"If you enable this setting, the agent can specify the amount of time needed "
1623 -"to complete a ticket."
2640 +#: app/Modules/PermissionManager.php:446
2641 +msgid "Draft Reply"
1624 2642 msgstr ""
1625 2643
1626 -#: app/Services/EmailNotification/Settings.php:314
1627 -msgid ""
1628 -"If you enable this setting, users will be required to submit a second form "
1629 -"of authentication, such as a code sent to their email, to login."
2644 +#: app/Modules/PermissionManager.php:447
2645 +msgid "Approve Draft Reply"
1630 2646 msgstr ""
1631 2647
1632 -#: app/Services/EmailNotification/Settings.php:381
1633 -msgid ""
1634 -"If you enable this setting, users will have the option to provide feedback "
1635 -"on an agent's response."
2648 +#: app/Modules/PermissionManager.php:448
2649 +msgid "View Tickets (Read Only)"
1636 2650 msgstr ""
1637 2651
1638 -#: app/Services/EmailNotification/Settings.php:246
1639 -msgid ""
1640 -"If you enable this then only logged in user can reply the tickets. Otherwise,"
1641 -" url will be signed and intended user can reply without logging in"
2652 +#: app/Modules/PermissionManager.php:452
2653 +msgid "Workflow Permissions"
1642 2654 msgstr ""
1643 2655
1644 -#: app/Services/EmailNotification/Settings.php:370
1645 -msgid ""
1646 -"If you enable this, agents can create booking links and view meeting details "
1647 -"inside tickets."
2656 +#: app/Modules/PermissionManager.php:454
2657 +msgid "Manage Workflows"
1648 2658 msgstr ""
1649 2659
1650 -#: app/Services/EmailNotification/Settings.php:322
1651 -msgid ""
1652 -"If you enable this, agents can use keyboard shortcuts for faster actions."
2660 +#: app/Modules/PermissionManager.php:455
2661 +msgid "Run workflows"
1653 2662 msgstr ""
1654 2663
1655 -#: app/Services/EmailNotification/Settings.php:280
1656 -msgid ""
1657 -"If you enable this, logged in user can see the ticket summary from top nav "
1658 -"bar."
2664 +#: app/Modules/PermissionManager.php:456
2665 +msgid "Manage Saved Replies"
1659 2666 msgstr ""
1660 2667
1661 -#: app/Models/Traits/CustomerTrait.php:115
1662 -msgid ""
1663 -"If you select the <b>Blocked</b> status, this customer will not be able to "
1664 -"submit a ticket or any response."
2668 +#: app/Modules/PermissionManager.php:462
2669 +msgid "Manage Overall Settings"
1665 2670 msgstr ""
1666 2671
1667 -#: app/Http/Controllers/McpSettingsController.php:194
1668 -msgid ""
1669 -"In Codex, add a custom MCP server with Streamable HTTP transport and the "
1670 -"Authorization header above."
2672 +#: app/Modules/PermissionManager.php:463
2673 +msgid "Access Private Data (Customers, Agents)"
1671 2674 msgstr ""
1672 2675
1673 -#: app/Services/Helper.php:1188
1674 -msgid "Incoming Webhook"
2676 +#: app/Modules/PermissionManager.php:467
2677 +msgid "Reporting"
1675 2678 msgstr ""
1676 2679
1677 -#: app/Http/Controllers/SettingsController.php:286
1678 -msgid "Installation has been completed"
2680 +#: app/Modules/PermissionManager.php:469
2681 +msgid "View All Reports"
1679 2682 msgstr ""
1680 2683
1681 -#: app/Services/Tickets/CustomFieldsService.php:19
1682 -msgid "Integration Issues"
2684 +#: app/Modules/PermissionManager.php:470
2685 +msgid "View Activity Logs"
1683 2686 msgstr ""
1684 2687
1685 -#: app/Services/Helper.php:1218
1686 -msgid "Integration Statuses"
2688 +#: app/Modules/PermissionManager.php:471
2689 +msgid "View Agent Today Performance"
1687 2690 msgstr ""
1688 2691
1689 -#: app/Modules/StatModule.php:85 app/Services/Helper.php:838
2692 +#: app/Modules/StatModule.php:83
2693 +#: app/Services/Helper.php:868
2694 +#: app/Services/TranslationStrings.php:707
1690 2695 msgid "Interactions"
1691 2696 msgstr ""
1692 2697
1693 -#: app/Modules/MCP/Tools/ManagementTools.php:856
1694 -msgid "Internal notifications are not enabled."
2698 +#: app/Modules/StatModule.php:195
2699 +msgid "Total Replies"
1695 2700 msgstr ""
1696 2701
1697 -#: app/Modules/MCP/Tools/ManagementTools.php:828
1698 -msgid ""
1699 -"Internal notifications are not enabled. Enable them in Fluent Support "
1700 -"Settings > Notifications."
2702 +#: app/Modules/StatModule.php:199
2703 +msgid "Total Closed"
1701 2704 msgstr ""
1702 2705
1703 -#: app/Http/Controllers/SettingsController.php:372
1704 -msgid "Invalid AI provider selected."
2706 +#: app/Modules/StatModule.php:339
2707 +msgid "Waiting Today"
1705 2708 msgstr ""
1706 2709
1707 -#: app/Services/Integrations/AI/AIProviderFactory.php:30
1708 -msgid "Invalid AI provider."
2710 +#: app/Services/AvatarUploder.php:29
2711 +msgid "Something went wrong while updating the profile picture"
1709 2712 msgstr ""
1710 2713
1711 -#: app/Http/Controllers/FluentBotController.php:322
1712 -#: app/Http/Controllers/FluentBotController.php:454
1713 -msgid "Invalid chat_id format"
2714 +#: app/Services/AvatarUploder.php:36
2715 +msgid "Profile picture has been updated successfully"
1714 2716 msgstr ""
1715 2717
1716 -#: app/Http/Controllers/TicketController.php:1033
1717 -msgid "Invalid client priority."
2718 +#. translators: %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
2719 +#: app/Services/AvatarUploder.php:62
2720 +#, php-format
2721 +msgid "Unsupported file submitted, allowed image file types are: %s"
1718 2722 msgstr ""
1719 2723
1720 -#: app/Services/CustomerPortalService.php:625
2724 +#: app/Services/CustomerPortalService.php:164
2725 +#: app/Services/CustomerPortalService.php:178
2726 +msgid "Please write a reply before sending."
2727 +msgstr ""
2728 +
2729 +#: app/Services/CustomerPortalService.php:190
2730 +msgid "Reply has been added"
2731 +msgstr ""
2732 +
2733 +#: app/Services/CustomerPortalService.php:322
2734 +#: app/Services/CustomerPortalService.php:570
2735 +msgid "Sorry, You do not have access to customer portal"
2736 +msgstr ""
2737 +
2738 +#: app/Services/CustomerPortalService.php:362
2739 +msgid "Sorry! No customer found"
2740 +msgstr ""
2741 +
2742 +#. translators: %s is the action being performed (e.g., "view", "edit", "delete")
2743 +#: app/Services/CustomerPortalService.php:577
2744 +#, php-format
2745 +msgid "Sorry! You cannot %s this ticket"
2746 +msgstr ""
2747 +
2748 +#: app/Services/CustomerPortalService.php:581
2749 +msgid "You do not have permission to view this support ticket"
2750 +msgstr ""
2751 +
2752 +#: app/Services/CustomerPortalService.php:592
2753 +msgid "Sorry, You cannot access this ticket"
2754 +msgstr ""
2755 +
2756 +#: app/Services/CustomerPortalService.php:719
2757 +msgid "Invalid feedback value provided"
2758 +msgstr ""
2759 +
2760 +#: app/Services/CustomerPortalService.php:729
1721 2761 msgid "Invalid conversation for feedback"
1722 2762 msgstr ""
1723 2763
1724 -#: app/Http/Controllers/TicketController.php:1757
1725 -#: app/Http/Controllers/TicketController.php:1777
1726 -msgid "Invalid customer selected."
2764 +#. translators: %s is the site name
2765 +#: app/Services/EmailClaimService.php:139
2766 +#, php-format
2767 +msgid "[%s] Confirm your support email address"
1727 2768 msgstr ""
1728 2769
1729 -#: app/Modules/MCP/Tools/TicketTools.php:270
2770 +#. translators: 1: site name, 2: the email address being confirmed
2771 +#: app/Services/EmailClaimService.php:153
1730 2772 #, php-format
1731 -msgid "Invalid date format for '%s'"
2773 +msgid "Someone asked to use this address for support messages on %1$s. Confirming will send future support notifications to %2$s and bring any tickets opened from it into your account."
1732 2774 msgstr ""
1733 2775
1734 -#: app/Services/CustomerPortalService.php:615
1735 -msgid "Invalid feedback value provided"
2776 +#: app/Services/EmailClaimService.php:158
2777 +msgid "Confirm this address"
1736 2778 msgstr ""
1737 2779
1738 -#: app/Http/Controllers/FluentBotController.php:606
1739 -msgid "Invalid feedback_id"
2780 +#: app/Services/EmailClaimService.php:159
2781 +msgid "You will be asked to sign in first, so this link only works for the account that requested it."
1740 2782 msgstr ""
1741 2783
1742 -#: app/Http/Controllers/UploaderController.php:87
1743 -msgid "Invalid file upload request."
2784 +#: app/Services/EmailClaimService.php:160
2785 +msgid "If you did not ask for this, no action is needed and nothing has changed. Your support messages will keep going to the address they go to now."
1744 2786 msgstr ""
1745 2787
1746 -#: app/Http/Controllers/WidgetsController.php:19
1747 -msgid "Invalid filter name"
2788 +#: app/Services/EmailClaimService.php:175
2789 +msgid "Confirm your support email address"
1748 2790 msgstr ""
1749 2791
1750 -#: app/Http/Controllers/TicketController.php:1923
1751 -msgid "Invalid filter type."
2792 +#. translators: 1: merged customer record id, 2: that record's email address, 3: number of tickets moved
2793 +#: app/Services/EmailClaimService.php:356
2794 +#, php-format
2795 +msgid "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s ticket moved and its shared link was reissued."
2796 +msgid_plural "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s tickets moved and their shared links were reissued."
2797 +msgstr[0] ""
2798 +msgstr[1] ""
2799 +
2800 +#. translators: 1: customer record id, 2: that record's email address, 3: number of tickets moved
2801 +#: app/Services/EmailClaimService.php:368
2802 +#, php-format
2803 +msgid "Moved %3$s ticket from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2804 +msgid_plural "Moved %3$s tickets from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2805 +msgstr[0] ""
2806 +msgstr[1] ""
2807 +
2808 +#. translators: %1$s is opening paragraph tag, %2$s is closing paragraph tag
2809 +#: app/Services/EmailNotification/Settings.php:123
2810 +#, php-format
2811 +msgid "%1$sPlease login or create an account to access the Customer Support Portal%2$s [fluent_support_auth]"
1752 2812 msgstr ""
1753 2813
1754 -#: app/Http/Controllers/CustomerPortalController.php:163
1755 -msgid "Invalid form data submitted"
2814 +#: app/Services/EmailNotification/Settings.php:207
2815 +msgid "Customer Portal"
1756 2816 msgstr ""
1757 2817
1758 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
1759 -msgid ""
1760 -"Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk "
1761 -"portal."
2818 +#: app/Services/EmailNotification/Settings.php:227
2819 +#: app/Services/TranslationStrings.php:1151
2820 +msgid "Select a Page"
1762 2821 msgstr ""
1763 2822
1764 -#: app/Http/Controllers/UploaderController.php:273
1765 -msgid "Invalid image file type."
2823 +#: app/Services/EmailNotification/Settings.php:230
2824 +msgid "Select Portal Page"
1766 2825 msgstr ""
1767 2826
1768 -#: app/Http/Controllers/FluentBotController.php:575
1769 -msgid "Invalid message_id"
2827 +#: app/Services/EmailNotification/Settings.php:232
2828 +msgid "Please provide the page id where you want to show the tickets for your customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
1770 2829 msgstr ""
1771 2830
1772 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
1773 -msgid "Invalid or empty response from API"
2831 +#: app/Services/EmailNotification/Settings.php:243
2832 +msgid "Message for non logged in users"
1774 2833 msgstr ""
1775 2834
1776 -#: app/Modules/MCP/Tools/TicketTools.php:77
1777 -msgid ""
1778 -"Invalid or expired cursor, or it was generated with a different "
1779 -"sort_by/sort_type than this request"
2835 +#: app/Services/EmailNotification/Settings.php:244
2836 +msgid "Please provide message for not logged in users. You can place login shortcode too. Use shortcode <code>[fluent_support_login]</code> to show built-in login form. For the user registration use this shortcode <code>[fluent_support_signup]</code> and for both form please use <code>[fluent_support_auth]</code>. Registration forms only show when \"Anyone can register\" is enabled in Settings > General."
1780 2837 msgstr ""
1781 2838
1782 -#: app/Http/Controllers/TicketController.php:1070
1783 -msgid "Invalid or restricted mailbox."
2839 +#: app/Services/EmailNotification/Settings.php:249
2840 +msgid "Public Ticket Interaction"
1784 2841 msgstr ""
1785 2842
1786 -#: app/Http/Controllers/TicketController.php:1040
1787 -msgid "Invalid product."
2843 +#: app/Services/EmailNotification/Settings.php:252
2844 +msgid "Disable Public Ticket interaction"
1788 2845 msgstr ""
1789 2846
1790 -#: app/Http/Controllers/FluentBotController.php:579
1791 -msgid "Invalid reaction"
2847 +#: app/Services/EmailNotification/Settings.php:253
2848 +msgid "If you enable this then only logged in user can reply the tickets. Otherwise, url will be signed and intended user can reply without logging in"
1792 2849 msgstr ""
1793 2850
1794 -#: app/Http/Controllers/SettingsController.php:309
1795 -msgid "Invalid reCAPTCHA data."
2851 +#: app/Services/EmailNotification/Settings.php:258
2852 +msgid "Accepted File Types"
1796 2853 msgstr ""
1797 2854
1798 -#: app/Http/Controllers/ChatMessageParserController.php:31
1799 -#: app/Http/Controllers/ChatMessageParserController.php:61
1800 -msgid "Invalid request signature."
2855 +#: app/Services/EmailNotification/Settings.php:265
2856 +msgid "Max File Size (in MegaByte)"
1801 2857 msgstr ""
1802 2858
1803 -#: app/Services/MailerInbox/MailBoxService.php:241
1804 -msgid "Invalid request submitted. Please select a ticket first"
2859 +#: app/Services/EmailNotification/Settings.php:271
2860 +msgid "Maximum File Upload"
1805 2861 msgstr ""
1806 2862
1807 -#: app/Modules/MCP/Tools/TicketTools.php:685
2863 +#: app/Services/EmailNotification/Settings.php:278
2864 +msgid "Delete all attachments on ticket close"
2865 +msgstr ""
2866 +
2867 +#: app/Services/EmailNotification/Settings.php:279
2868 +msgid "If you enable this feature, all attachments associated with a ticket will be deleted when the ticket is closed."
2869 +msgstr ""
2870 +
2871 +#: app/Services/EmailNotification/Settings.php:286
2872 +msgid "Enable Fluent Summary In Admin Bar"
2873 +msgstr ""
2874 +
2875 +#: app/Services/EmailNotification/Settings.php:287
2876 +msgid "If you enable this, logged in user can see the ticket summary from top nav bar."
2877 +msgstr ""
2878 +
2879 +#: app/Services/EmailNotification/Settings.php:294
2880 +#: app/Services/Notifications/NotificationSettings.php:58
2881 +msgid "Enable Internal Notifications"
2882 +msgstr ""
2883 +
2884 +#: app/Services/EmailNotification/Settings.php:297
2885 +#: app/Services/Notifications/NotificationSettings.php:59
2886 +msgid "Enable the in-app notification bell, unread counts, and notification event storage for agents."
2887 +msgstr ""
2888 +
2889 +#: app/Services/EmailNotification/Settings.php:298
2890 +msgid "Notification data older than 15 days will be removed automatically."
2891 +msgstr ""
2892 +
2893 +#: app/Services/EmailNotification/Settings.php:306
2894 +msgid "Enable Draft Mode"
2895 +msgstr ""
2896 +
2897 +#: app/Services/EmailNotification/Settings.php:307
2898 +msgid "If you enable this setting, any written response will be saved as a draft if an agent accidentally closes a ticket."
2899 +msgstr ""
2900 +
2901 +#: app/Services/EmailNotification/Settings.php:312
2902 +msgid "Custom Registration Form Field"
2903 +msgstr ""
2904 +
2905 +#: app/Services/EmailNotification/Settings.php:320
2906 +msgid "Enable Two-Factor Authentication"
2907 +msgstr ""
2908 +
2909 +#: app/Services/EmailNotification/Settings.php:321
2910 +msgid "If you enable this setting, users will be required to submit a second form of authentication, such as a code sent to their email, to login."
2911 +msgstr ""
2912 +
2913 +#: app/Services/EmailNotification/Settings.php:328
2914 +msgid "Enable Keyboard Shortcuts"
2915 +msgstr ""
2916 +
2917 +#: app/Services/EmailNotification/Settings.php:329
2918 +msgid "If you enable this, agents can use keyboard shortcuts for faster actions."
2919 +msgstr ""
2920 +
2921 +#: app/Services/EmailNotification/Settings.php:337
2922 +msgid "Enable Minimum Ticket Number"
2923 +msgstr ""
2924 +
2925 +#: app/Services/EmailNotification/Settings.php:338
2926 +msgid "Enable this to start public ticket numbers from a custom minimum number."
2927 +msgstr ""
2928 +
2929 +#: app/Services/EmailNotification/Settings.php:344
2930 +msgid "Minimum Ticket Number"
2931 +msgstr ""
2932 +
2933 +#: app/Services/EmailNotification/Settings.php:345
2934 +msgid "Once a ticket is created, you cannot lower this value below the current highest ticket number. Set this carefully — raising it is easy, but lowering it below an existing ticket number is not allowed."
2935 +msgstr ""
2936 +
2937 +#: app/Services/EmailNotification/Settings.php:347
1808 2938 #, php-format
1809 -msgid "Invalid status '%s'"
2939 +msgid "Next Ticket Number: %d"
1810 2940 msgstr ""
1811 2941
1812 -#: app/Hooks/Handlers/ExternalPages.php:219
1813 -msgid "Invalid Support Portal URL"
2942 +#: app/Services/EmailNotification/Settings.php:361
2943 +msgid "Ticket Prefix"
1814 2944 msgstr ""
1815 2945
1816 -#: app/Http/Controllers/WidgetsController.php:38
1817 -msgid "Invalid ticket ID"
2946 +#: app/Services/EmailNotification/Settings.php:362
2947 +msgid "Optional prefix for newly created public ticket numbers."
1818 2948 msgstr ""
1819 2949
1820 -#: app/Http/Controllers/TicketController.php:1027
1821 -msgid "Invalid ticket priority."
2950 +#: app/Services/EmailNotification/Settings.php:372
2951 +msgid "Snapshot Retention"
1822 2952 msgstr ""
1823 2953
1824 -#: app/Http/Controllers/TicketController.php:1021
1825 -msgid "Invalid ticket status."
2954 +#: app/Services/EmailNotification/Settings.php:374
2955 +msgid "3 days"
1826 2956 msgstr ""
1827 2957
1828 -#: app/Http/Controllers/AuthController.php:280
1829 -#: app/Http/Controllers/AuthController.php:299
1830 -#: app/Http/Controllers/AuthController.php:339
1831 -msgid "Invalid username, email address or incorrect password."
2958 +#: app/Services/EmailNotification/Settings.php:375
2959 +msgid "7 days"
1832 2960 msgstr ""
1833 2961
1834 -#: app/Hooks/Handlers/TwoFaHandler.php:170
1835 -msgid "Invalid verification code"
2962 +#: app/Services/EmailNotification/Settings.php:376
2963 +msgid "15 days"
1836 2964 msgstr ""
1837 2965
1838 -#: app/Services/Tickets/Importer/ZendeskTickets.php:503
1839 -msgid ""
1840 -"Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
2966 +#: app/Services/EmailNotification/Settings.php:378
2967 +msgid "Advanced Reports saves a snapshot of each report every 6 hours. Snapshots older than this many days are automatically deleted."
1841 2968 msgstr ""
1842 2969
1843 -#: app/Services/Tickets/CustomFieldsService.php:25
1844 -#: app/Services/Tickets/CustomFieldsService.php:28
1845 -msgid "Invoice Number"
2970 +#: app/Services/EmailNotification/Settings.php:387
2971 +msgid "Enable Fluent Booking Integration"
1846 2972 msgstr ""
1847 2973
1848 -#: app/Hooks/Handlers/PrivacyHandler.php:224
1849 -msgid "IP Address"
2974 +#: app/Services/EmailNotification/Settings.php:388
2975 +msgid "If you enable this, agents can create booking links and view meeting details inside tickets."
1850 2976 msgstr ""
1851 2977
1852 -#: app/Models/Traits/CustomerTrait.php:86
1853 -#: app/Models/Traits/CustomerTrait.php:88
1854 -msgid "Job Title"
2978 +#: app/Services/EmailNotification/Settings.php:398
2979 +msgid "Agent Feedback Rating"
1855 2980 msgstr ""
1856 2981
1857 -#: app/Services/Helper.php:224
1858 -msgid "JSON"
2982 +#: app/Services/EmailNotification/Settings.php:399
2983 +msgid "If you enable this setting, users will have the option to provide feedback on an agent's response."
1859 2984 msgstr ""
1860 2985
1861 -#: app/Services/EmailNotification/Settings.php:495
1862 -msgid "Keyboard Shortcuts"
2986 +#: app/Services/EmailNotification/Settings.php:407
2987 +msgid "Agent Time Tracking"
1863 2988 msgstr ""
1864 2989
1865 -#: app/Hooks/Handlers/PrivacyHandler.php:228
1866 -msgid "Last IP Address"
2990 +#: app/Services/EmailNotification/Settings.php:408
2991 +msgid "If you enable this setting, the agent can specify the amount of time needed to complete a ticket."
1867 2992 msgstr ""
1868 2993
1869 -#: app/Models/Traits/CustomerTrait.php:71
1870 -#: app/Models/Traits/CustomerTrait.php:73
1871 -#: app/Hooks/Handlers/AuthHandler.php:350
1872 -#: app/Hooks/Handlers/PrivacyHandler.php:212
1873 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
1874 -msgid "Last Name"
2994 +#: app/Services/EmailNotification/Settings.php:431
2995 +msgid "Two-Factor Authentication"
1875 2996 msgstr ""
1876 2997
1877 -#: app/Hooks/Handlers/AuthHandler.php:352
1878 -msgid "Last name"
2998 +#. translators: %s: URL of the FluentAuth settings page
2999 +#: app/Services/EmailNotification/Settings.php:435
3000 +#, php-format
3001 +msgid "Portal sign-in is handled by the FluentAuth plugin, so two-factor authentication for your customers and agents is set up there. FluentAuth applies it to the roles you choose, so include your customers' role. <a href=\"%s\">Open FluentAuth settings</a>"
1879 3002 msgstr ""
1880 3003
1881 -#: app/Services/Helper.php:1089
1882 -msgid "LearnDash"
3004 +#: app/Services/EmailNotification/Settings.php:459
3005 +msgid "Default Portal Page"
1883 3006 msgstr ""
1884 3007
1885 -#: app/Services/Helper.php:1096
1886 -msgid "LearnPress"
3008 +#: app/Services/EmailNotification/Settings.php:466
3009 +msgid "FluentCart Account Navigation"
1887 3010 msgstr ""
1888 3011
1889 -#: app/Services/Helper.php:1240
1890 -msgid "License Management"
3012 +#: app/Services/EmailNotification/Settings.php:473
3013 +msgid "WooCommerce Account Navigation"
1891 3014 msgstr ""
1892 3015
1893 -#: app/Services/Helper.php:977
1894 -msgid "LifterLMS"
3016 +#: app/Services/EmailNotification/Settings.php:480
3017 +msgid "FluentCommunity Portal"
1895 3018 msgstr ""
1896 3019
1897 -#: app/Services/Helper.php:847
1898 -msgid "Likes"
3020 +#: app/Services/EmailNotification/Settings.php:496
3021 +msgid "FluentCommunity Portal URL"
1899 3022 msgstr ""
1900 3023
1901 -#: app/Modules/MCP/AbilitiesRegistrar.php:24
1902 -msgid ""
1903 -"List and filter support tickets. Returns ticket summaries with content "
1904 -"preview, customer, agent, product, and tags inline — no need to call get-"
1905 -"ticket for each. Each row carries triage signals so you can sweep a backlog "
1906 -"page without opening tickets: last_reply_by (\"agent\" | \"customer\" | null)"
1907 -" and response_count. last_reply_by=\"customer\" means the customer spoke "
1908 -"last, so the ticket is awaiting an agent reply (this is the per-ticket value "
1909 -"behind the waiting_for_reply filter); \"agent\" means we replied and the "
1910 -"ball is in the customer's court. The original ticket message counts as the "
1911 -"customer speaking, so a brand-new ticket with response_count=0 still "
1912 -"resolves to last_reply_by=\"customer\" (correctly — it is awaiting an agent) "
1913 -"rather than null; null only occurs on legacy-imported tickets with no reply "
1914 -"history at all. On open tickets this is your \"is it waiting on us?\" signal;"
1915 -" on closed tickets it just reflects who spoke last. response_count is the "
1916 -"number of replies made after ticket creation (the original message and "
1917 -"internal notes are not counted, so response_count=0 does not imply "
1918 -"last_reply_by is null). An optional customer_summary line may be present "
1919 -"when an integration provides one (e.g. plan/usage info) — treat its absence "
1920 -"as normal. For triage: use sort_by=waiting_since, order=ASC, "
1921 -"waiting_for_reply=true. For a specific customer's tickets, prefer get-"
1922 -"customer-tickets instead. Customer name and email are included for all "
1923 -"agents with fst_view_tickets — agents need customer context to work their "
1924 -"queue. For a multi-page sweep where you act on tickets as you go "
1925 -"(replying/closing shifts waiting_since), use meta.paging.next_cursor from "
1926 -"each response as the next call's cursor instead of incrementing page — this "
1927 -"is immune to rows shifting position mid-sweep; plain page/per_page is fine "
1928 -"for a one-off fetch."
3024 +#: app/Services/EmailNotification/Settings.php:499
3025 +#: app/Services/TranslationStrings.php:415
3026 +msgid "Copy"
1929 3027 msgstr ""
1930 3028
1931 -#: app/Modules/MCP/AbilitiesRegistrar.php:400
1932 -msgid ""
1933 -"List automation workflows — see what automatic actions are configured (auto-"
1934 -"assign, auto-tag, auto-reply, etc.) and their triggers. Helps you understand "
1935 -"what the system handles automatically so you don't duplicate work. Paginated;"
1936 -" use page/per_page to navigate. Requires Fluent Support Pro."
3029 +#: app/Services/EmailNotification/Settings.php:501
3030 +msgid "Copy this URL and add it to your FluentCommunity menu."
1937 3031 msgstr ""
1938 3032
1939 -#: app/Modules/MCP/AbilitiesRegistrar.php:294
1940 -msgid "List Saved Replies"
3033 +#: app/Services/EmailNotification/Settings.php:513
3034 +msgid "Shortcut"
1941 3035 msgstr ""
1942 3036
1943 -#: app/Modules/MCP/AbilitiesRegistrar.php:23
1944 -msgid "List Support Tickets"
3037 +#: app/Services/EmailNotification/Settings.php:517
3038 +#: app/Services/EmailNotification/Settings.php:538
3039 +msgid "Tickets: Advanced filter toggle"
1945 3040 msgstr ""
1946 3041
1947 -#: app/Modules/MCP/AbilitiesRegistrar.php:399
1948 -msgid "List Workflows"
3042 +#: app/Services/EmailNotification/Settings.php:518
3043 +#: app/Services/EmailNotification/Settings.php:539
3044 +msgid "Tickets: Refresh"
1949 3045 msgstr ""
1950 3046
1951 -#: app/Modules/MCP/AbilitiesRegistrar.php:295
1952 -msgid ""
1953 -"List your saved/canned replies. Only returns replies you created. Optionally "
1954 -"filter by search text or product_id. Use the returned ID with reply-to-"
1955 -"ticket's saved_reply_id param. Content may contain placeholders like "
1956 -"{{customer.first_name}} or {{agent.first_name}}, expanded automatically when "
1957 -"the reply is sent."
3047 +#: app/Services/EmailNotification/Settings.php:519
3048 +#: app/Services/EmailNotification/Settings.php:540
3049 +msgid "Tickets: Create Ticket"
1958 3050 msgstr ""
1959 3051
1960 -#: app/Hooks/Handlers/CustomerPortalHandler.php:78
1961 -msgid "Loading Customer Portal. Please wait..."
3052 +#: app/Services/EmailNotification/Settings.php:520
3053 +#: app/Services/EmailNotification/Settings.php:541
3054 +msgid "Tickets: Reset filter"
1962 3055 msgstr ""
1963 3056
1964 -#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
1965 -msgid "Loading Support Portal. Please wait..."
3057 +#: app/Services/EmailNotification/Settings.php:521
3058 +#: app/Services/EmailNotification/Settings.php:542
3059 +msgid "Tickets: All Tickets"
1966 3060 msgstr ""
1967 3061
1968 -#: app/Http/Controllers/McpSettingsController.php:155
1969 -msgid ""
1970 -"Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx "
1971 -"proxy needs it to talk to self-signed SSL."
3062 +#: app/Services/EmailNotification/Settings.php:522
3063 +#: app/Services/EmailNotification/Settings.php:543
3064 +msgid "Tickets: My Tickets"
1972 3065 msgstr ""
1973 3066
1974 -#: app/Hooks/Handlers/AuthHandler.php:161
1975 -msgid "Login"
3067 +#: app/Services/EmailNotification/Settings.php:523
3068 +#: app/Services/EmailNotification/Settings.php:544
3069 +msgid "Tickets: Unassigned"
1976 3070 msgstr ""
1977 3071
1978 -#: app/Hooks/Handlers/TwoFaHandler.php:250
1979 -msgid "Login Code"
3072 +#: app/Services/EmailNotification/Settings.php:524
3073 +#: app/Services/EmailNotification/Settings.php:545
3074 +msgid "Tickets: Waiting for reply"
1980 3075 msgstr ""
1981 3076
1982 -#: app/Services/EmailNotification/Settings.php:496
3077 +#: app/Services/EmailNotification/Settings.php:525
3078 +#: app/Services/EmailNotification/Settings.php:546
3079 +msgid "Tickets: Bookmarks"
3080 +msgstr ""
3081 +
3082 +#: app/Services/EmailNotification/Settings.php:526
3083 +#: app/Services/EmailNotification/Settings.php:547
3084 +msgid "Tickets: Toggle (Open, active, close, all)"
3085 +msgstr ""
3086 +
3087 +#: app/Services/EmailNotification/Settings.php:527
3088 +#: app/Services/EmailNotification/Settings.php:548
3089 +msgid "Ticket Reply: Reply"
3090 +msgstr ""
3091 +
3092 +#: app/Services/EmailNotification/Settings.php:528
3093 +#: app/Services/EmailNotification/Settings.php:549
3094 +msgid "Ticket Reply: Personal note"
3095 +msgstr ""
3096 +
3097 +#: app/Services/EmailNotification/Settings.php:529
3098 +#: app/Services/EmailNotification/Settings.php:550
3099 +msgid "Ticket Reply: Merge"
3100 +msgstr ""
3101 +
3102 +#: app/Services/EmailNotification/Settings.php:530
3103 +#: app/Services/EmailNotification/Settings.php:551
3104 +msgid "Ticket Reply: Bookmarks"
3105 +msgstr ""
3106 +
3107 +#: app/Services/EmailNotification/Settings.php:531
3108 +#: app/Services/EmailNotification/Settings.php:552
3109 +msgid "Ticket Reply: Refresh"
3110 +msgstr ""
3111 +
3112 +#: app/Services/EmailNotification/Settings.php:532
3113 +#: app/Services/EmailNotification/Settings.php:553
3114 +msgid "Ticket Reply: Next ticket"
3115 +msgstr ""
3116 +
3117 +#: app/Services/EmailNotification/Settings.php:533
3118 +#: app/Services/EmailNotification/Settings.php:554
3119 +msgid "Ticket Reply: Previous ticket"
3120 +msgstr ""
3121 +
3122 +#: app/Services/EmailNotification/Settings.php:534
3123 +#: app/Services/EmailNotification/Settings.php:555
3124 +msgid "Ticket Reply: Close ticket"
3125 +msgstr ""
3126 +
3127 +#: app/Services/EmailNotification/Settings.php:559
3128 +msgid "Keyboard Shortcuts"
3129 +msgstr ""
3130 +
3131 +#: app/Services/EmailNotification/Settings.php:560
1983 3132 msgid "macOS"
1984 3133 msgstr ""
1985 3134
1986 -#: app/Http/Controllers/MailBoxController.php:56
1987 -msgid "Mailbox has been created successfully"
3135 +#: app/Services/EmailNotification/Settings.php:561
3136 +msgid "Windows"
1988 3137 msgstr ""
1989 3138
1990 -#: app/Http/Controllers/MailBoxController.php:81
1991 -msgid "Mailbox has been saved"
3139 +#: app/Services/EmailNotification/Settings.php:596
3140 +msgid "Ticket Created (To Customer)"
1992 3141 msgstr ""
1993 3142
1994 -#: app/Services/MailerInbox/MailBoxService.php:209
1995 -msgid "MailBox ID must be provided"
3143 +#: app/Services/EmailNotification/Settings.php:597
3144 +msgid "This email will be sent when a customer submit a support ticket"
1996 3145 msgstr ""
1997 3146
1998 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
1999 -msgid "Make sure form field values match with Fluent Support priorities"
3147 +#: app/Services/EmailNotification/Settings.php:604
3148 +msgid "Replied by Agent (To Customer)"
2000 3149 msgstr ""
2001 3150
2002 -#: app/Modules/PermissionManager.php:467
2003 -msgid "Manage Others Tickets"
3151 +#: app/Services/EmailNotification/Settings.php:605
3152 +msgid "This email will be sent when an agent reply to a ticket"
2004 3153 msgstr ""
2005 3154
2006 -#: app/Modules/PermissionManager.php:488
2007 -msgid "Manage Overall Settings"
3155 +#: app/Services/EmailNotification/Settings.php:612
3156 +msgid "Ticket Closed by Agent (To Customer)"
2008 3157 msgstr ""
2009 3158
2010 -#: app/Modules/PermissionManager.php:465
2011 -msgid "Manage Own Tickets"
3159 +#: app/Services/EmailNotification/Settings.php:613
3160 +msgid "This email will be sent when an agent close a ticket"
2012 3161 msgstr ""
2013 3162
2014 -#: app/Modules/PermissionManager.php:482
2015 -msgid "Manage Saved Replies"
3163 +#: app/Services/EmailNotification/Settings.php:620
3164 +msgid "Ticket Created (To Admin)"
2016 3165 msgstr ""
2017 3166
2018 -#: app/Modules/PermissionManager.php:466
2019 -msgid "Manage Unassigned Tickets"
3167 +#: app/Services/EmailNotification/Settings.php:621
3168 +msgid "This email will be sent when the business when a new ticket has been submitted"
2020 3169 msgstr ""
2021 3170
2022 -#: app/Modules/PermissionManager.php:480
2023 -msgid "Manage Workflows"
3171 +#: app/Services/EmailNotification/Settings.php:628
3172 +msgid "Replied by Customer (To Agent/Admin)"
2024 3173 msgstr ""
2025 3174
2026 -#: app/Hooks/Handlers/InternalNotificationHandler.php:302
3175 +#: app/Services/EmailNotification/Settings.php:629
3176 +msgid "This email will be sent to Assigned Agent or Admin when a customer reply to a ticket"
3177 +msgstr ""
3178 +
3179 +#: app/Services/EmailNotification/Settings.php:636
3180 +msgid "Ticket Agent Change (To Agent)"
3181 +msgstr ""
3182 +
3183 +#: app/Services/EmailNotification/Settings.php:637
3184 +msgid "This email will be sent to newly assigned agent"
3185 +msgstr ""
3186 +
3187 +#: app/Services/EmailNotification/Settings.php:644
3188 +msgid "Ticket Logged by Agent (To Customer)"
3189 +msgstr ""
3190 +
3191 +#: app/Services/EmailNotification/Settings.php:645
3192 +msgid "This email will be sent when an agent logs a ticket on behalf of a customer (e.g. from a phone call or email received outside the system)"
3193 +msgstr ""
3194 +
3195 +#: app/Services/EmailNotification/Settings.php:652
3196 +msgid "Agent Outreach Ticket (To Customer)"
3197 +msgstr ""
3198 +
3199 +#: app/Services/EmailNotification/Settings.php:653
3200 +msgid "This email will be sent when an agent creates a ticket using the \"Agent Initiated\" option to proactively reach out to a customer — includes the agent's message content"
3201 +msgstr ""
3202 +
3203 +#: app/Services/FluentCRMServices.php:33
3204 +msgid "FluentCRM contact tags has been updated"
3205 +msgstr ""
3206 +
3207 +#: app/Services/FluentCRMServices.php:60
3208 +msgid "FluentCRM contact lists has been updated"
3209 +msgstr ""
3210 +
3211 +#: app/Services/FluentCRMServices.php:123
3212 +msgid "Sorry you do not have permission to add contact tags"
3213 +msgstr ""
3214 +
3215 +#: app/Services/FluentCRMServices.php:132
3216 +msgid "FluentCRM is not installed or enabled"
3217 +msgstr ""
3218 +
3219 +#: app/Services/FluentCRMServices.php:141
3220 +msgid "Contact could not be found"
3221 +msgstr ""
3222 +
3223 +#: app/Services/Helper.php:50
3224 +#: app/Services/Helper.php:62
3225 +#: app/Services/TranslationStrings.php:877
3226 +#: app/Services/TranslationStrings.php:1608
3227 +msgid "Normal"
3228 +msgstr ""
3229 +
3230 +#: app/Services/Helper.php:51
3231 +#: app/Services/Helper.php:63
3232 +msgid "Medium"
3233 +msgstr ""
3234 +
3235 +#: app/Services/Helper.php:52
3236 +#: app/Services/Helper.php:64
3237 +msgid "Critical"
3238 +msgstr ""
3239 +
3240 +#: app/Services/Helper.php:102
3241 +#: app/Services/TranslationStrings.php:1545
3242 +msgid "New"
3243 +msgstr ""
3244 +
3245 +#: app/Services/Helper.php:104
3246 +#: app/Services/Helper.php:870
3247 +#: app/Services/TranslationStrings.php:373
3248 +#: app/Services/TranslationStrings.php:1507
3249 +#: app/Services/TranslationStrings.php:1598
3250 +msgid "Closed"
3251 +msgstr ""
3252 +
3253 +#. translators: %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
3254 +#: app/Services/Helper.php:157
2027 3255 #, php-format
2028 -msgid "Manual workflow \"%s\" was run"
3256 +msgid "Supported Types: %1$s and max file size: %2$.01fMB"
2029 3257 msgstr ""
2030 3258
2031 -#: app/Services/EmailNotification/Settings.php:258
2032 -msgid "Max File Size (in MegaByte)"
3259 +#: app/Services/Helper.php:164
3260 +msgid "Photos"
2033 3261 msgstr ""
2034 3262
2035 -#: app/Services/Helper.php:843
3263 +#: app/Services/Helper.php:176
3264 +msgid "CSV"
3265 +msgstr ""
3266 +
3267 +#: app/Services/Helper.php:187
3268 +msgid "PDF/Docs"
3269 +msgstr ""
3270 +
3271 +#: app/Services/Helper.php:205
3272 +msgid "JSON"
3273 +msgstr ""
3274 +
3275 +#: app/Services/Helper.php:670
3276 +msgid "(no title)"
3277 +msgstr ""
3278 +
3279 +#: app/Services/Helper.php:864
3280 +#: app/Services/TranslationStrings.php:181
3281 +msgid "Agent First Name"
3282 +msgstr ""
3283 +
3284 +#: app/Services/Helper.php:865
3285 +#: app/Services/TranslationStrings.php:187
3286 +msgid "Agent Last Name"
3287 +msgstr ""
3288 +
3289 +#: app/Services/Helper.php:866
3290 +#: app/Services/TranslationStrings.php:182
3291 +msgid "Agent Full Name"
3292 +msgstr ""
3293 +
3294 +#: app/Services/Helper.php:871
3295 +#: app/Services/TranslationStrings.php:1410
3296 +msgid "Waiting Tickets"
3297 +msgstr ""
3298 +
3299 +#: app/Services/Helper.php:872
3300 +#: app/Services/TranslationStrings.php:298
3301 +msgid "Average Waiting"
3302 +msgstr ""
3303 +
3304 +#: app/Services/Helper.php:873
3305 +#: app/Services/TranslationStrings.php:786
2036 3306 msgid "Max Waiting"
2037 3307 msgstr ""
2038 3308
2039 -#: app/Services/EmailNotification/Settings.php:264
2040 -msgid "Maximum File Upload"
3309 +#: app/Services/Helper.php:877
3310 +#: app/Services/TranslationStrings.php:756
3311 +msgid "Likes"
2041 3312 msgstr ""
2042 3313
2043 -#: app/Http/Controllers/McpSettingsController.php:73
2044 -msgid "MCP disabled. The endpoint will reject requests until re-enabled."
3314 +#: app/Services/Helper.php:878
3315 +#: app/Services/TranslationStrings.php:520
3316 +msgid "Dislikes"
2045 3317 msgstr ""
2046 3318
2047 -#: app/Http/Controllers/McpSettingsController.php:72
2048 -msgid ""
2049 -"MCP enabled. AI agents with a valid application password can now reach the "
2050 -"Fluent Support tools."
3319 +#: app/Services/Helper.php:1002
3320 +msgid "WooCommerce"
2051 3321 msgstr ""
2052 3322
2053 -#: app/Services/Helper.php:1231
2054 -msgid "MCP for AI Agents"
3323 +#: app/Services/Helper.php:1005
3324 +msgid "The most popular e-commerce platform for WordPress"
2055 3325 msgstr ""
2056 3326
2057 -#: app/Services/Helper.php:62 app/Services/Helper.php:76
2058 -msgid "Medium"
3327 +#: app/Services/Helper.php:1009
3328 +msgid "FluentCart"
2059 3329 msgstr ""
2060 3330
2061 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:268
2062 -msgid "Meeting"
3331 +#: app/Services/Helper.php:1012
3332 +msgid "A New Era of eCommerce with WordPress"
2063 3333 msgstr ""
2064 3334
2065 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:272
2066 -msgid "Meeting scheduled via FluentBooking"
3335 +#: app/Services/Helper.php:1016
3336 +msgid "LifterLMS"
2067 3337 msgstr ""
2068 3338
3339 +#: app/Services/Helper.php:1019
3340 +#: app/Services/Helper.php:1040
3341 +#: app/Services/Helper.php:1138
3342 +msgid "Course and e-learning platform built for WordPress"
3343 +msgstr ""
3344 +
3345 +#: app/Services/Helper.php:1026
3346 +msgid "Business communication platform designed to scale"
3347 +msgstr ""
3348 +
3349 +#: app/Services/Helper.php:1030
3350 +msgid "Paid Memberships Pro"
3351 +msgstr ""
3352 +
3353 +#: app/Services/Helper.php:1033
3354 +msgid "The ultimate platform for any member-focused business"
3355 +msgstr ""
3356 +
3357 +#: app/Services/Helper.php:1037
3358 +msgid "Tutor LMS"
3359 +msgstr ""
3360 +
3361 +#: app/Services/Helper.php:1047
3362 +msgid "Business communication platform designed for security"
3363 +msgstr ""
3364 +
3365 +#: app/Services/Helper.php:1051
3366 +msgid "FluentCRM"
3367 +msgstr ""
3368 +
3369 +#: app/Services/Helper.php:1054
3370 +msgid "Self-hosted email and marketing automation for WordPress"
3371 +msgstr ""
3372 +
3373 +#: app/Services/Helper.php:1058
3374 +msgid "FluentCommunity"
3375 +msgstr ""
3376 +
3377 +#: app/Services/Helper.php:1061
3378 +msgid "Build and manage vibrant online communities with integrated LMS features directly within WordPress."
3379 +msgstr ""
3380 +
3381 +#: app/Services/Helper.php:1065
3382 +msgid "Fluent Forms"
3383 +msgstr ""
3384 +
3385 +#: app/Services/Helper.php:1068
3386 +msgid "A robust form plugin suitable for any business"
3387 +msgstr ""
3388 +
3389 +#: app/Services/Helper.php:1072
3390 +msgid "BuddyBoss"
3391 +msgstr ""
3392 +
3393 +#: app/Services/Helper.php:1075
3394 +#: app/Services/Helper.php:1089
3395 +#: app/Services/Helper.php:1103
3396 +msgid "Powerful platform for any member-focused business"
3397 +msgstr ""
3398 +
3399 +#: app/Services/Helper.php:1079
3400 +msgid "Discord"
3401 +msgstr ""
3402 +
3403 +#: app/Services/Helper.php:1082
3404 +msgid "Business communication platform designed for tech"
3405 +msgstr ""
3406 +
3407 +#: app/Services/Helper.php:1086
3408 +msgid "WishList Member"
3409 +msgstr ""
3410 +
3411 +#: app/Services/Helper.php:1093
3412 +msgid "Easy Digital Downloads"
3413 +msgstr ""
3414 +
3415 +#: app/Services/Helper.php:1096
3416 +msgid "The ultimate WordPress platform for digital products"
3417 +msgstr ""
3418 +
3419 +#: app/Services/Helper.php:1100
3420 +msgid "Restrict Content pro"
3421 +msgstr ""
3422 +
3423 +#: app/Services/Helper.php:1107
3424 +msgid "BetterDocs"
3425 +msgstr ""
3426 +
3427 +#: app/Services/Helper.php:1110
3428 +msgid "The standard plugin for knowledge base and documentation"
3429 +msgstr ""
3430 +
2069 3431 #: app/Services/Helper.php:1117
3432 +msgid "Business communication platform designed for privacy"
3433 +msgstr ""
3434 +
3435 +#: app/Services/Helper.php:1121
3436 +msgid "Paymattic"
3437 +msgstr ""
3438 +
3439 +#: app/Services/Helper.php:1124
3440 +msgid "All-in-one payment gateway designed for WordPress"
3441 +msgstr ""
3442 +
3443 +#: app/Services/Helper.php:1128
3444 +msgid "LearnDash"
3445 +msgstr ""
3446 +
3447 +#: app/Services/Helper.php:1131
3448 +msgid "The leading course platform built for WordPress"
3449 +msgstr ""
3450 +
3451 +#: app/Services/Helper.php:1135
3452 +msgid "LearnPress"
3453 +msgstr ""
3454 +
3455 +#: app/Services/Helper.php:1142
3456 +msgid "Google Drive"
3457 +msgstr ""
3458 +
3459 +#: app/Services/Helper.php:1145
3460 +msgid "A cloud storage service by Google for storing, syncing, and sharing files."
3461 +msgstr ""
3462 +
3463 +#: app/Services/Helper.php:1149
3464 +msgid "Dropbox"
3465 +msgstr ""
3466 +
3467 +#: app/Services/Helper.php:1152
3468 +msgid "A cloud-based file storage and sharing service that allows users to store files online and sync them across devices."
3469 +msgstr ""
3470 +
3471 +#: app/Services/Helper.php:1156
2070 3472 msgid "MemberPress"
2071 3473 msgstr ""
2072 3474
2073 -#: app/Services/Notifications/NotificationEventMap.php:54
2074 -msgid "mentioned you"
3475 +#: app/Services/Helper.php:1159
3476 +msgid "A WordPress plugin that enables the creation and management of membership sites, including content access control and subscription billing."
2075 3477 msgstr ""
2076 3478
2077 -#: app/Services/Notifications/NotificationCategory.php:29
2078 -msgid "Mentions"
3479 +#: app/Services/Helper.php:1163
3480 +msgid "Google reCAPTCHA"
2079 3481 msgstr ""
2080 3482
2081 -#: app/Modules/MCP/AbilitiesRegistrar.php:191
2082 -msgid ""
2083 -"Merge duplicate tickets into one. All conversations and attachments from the "
2084 -"merged tickets are moved into the target ticket. The merged tickets are "
2085 -"deleted. Requires Fluent Support Pro."
3483 +#: app/Services/Helper.php:1166
3484 +msgid "A security service by Google designed to protect websites from bots and abuse by using challenges to distinguish between human and automated access."
2086 3485 msgstr ""
2087 3486
2088 -#: app/Modules/PermissionManager.php:470
2089 -#: app/Modules/MCP/AbilitiesRegistrar.php:190
2090 -msgid "Merge Tickets"
3487 +#: app/Services/Helper.php:1170
3488 +msgid "FluentBoards"
2091 3489 msgstr ""
2092 3490
2093 -#: app/Modules/MCP/Tools/TicketTools.php:811
2094 -msgid "Merge tickets requires Fluent Support Pro"
3491 +#: app/Services/Helper.php:1173
3492 +msgid "A project management tool designed to streamline workflows and collaboration through customizable, kanban-style boards."
2095 3493 msgstr ""
2096 3494
2097 -#: app/Services/EmailNotification/Settings.php:236
2098 -msgid "Message for non logged in users"
3495 +#: app/Services/Helper.php:1177
3496 +msgid "FluentBooking"
2099 3497 msgstr ""
2100 3498
2101 -#: app/Services/EmailNotification/Settings.php:337
2102 -msgid "Minimum Ticket Number"
3499 +#: app/Services/Helper.php:1180
3500 +msgid "Appointment and booking management plugin for WordPress"
2103 3501 msgstr ""
2104 3502
2105 -#: app/Hooks/Handlers/Menu.php:215
2106 -msgid "More"
3503 +#: app/Services/Helper.php:1202
3504 +#: app/Services/TranslationStrings.php:1295
3505 +msgid "Ticket Form Config"
2107 3506 msgstr ""
2108 3507
2109 -#: app/Services/Helper.php:121
2110 -msgid "New"
3508 +#: app/Services/Helper.php:1207
3509 +msgid "Custom Fields"
2111 3510 msgstr ""
2112 3511
2113 -#: app/Services/MailerInbox/MailBoxService.php:237
2114 -msgid "New Box cannot be the same as MailBox ID"
3512 +#: app/Services/Helper.php:1212
3513 +#: app/Services/TranslationStrings.php:997
3514 +msgid "Products"
2115 3515 msgstr ""
2116 3516
2117 -#: app/Modules/StatModule.php:69 app/Modules/StatModule.php:112
2118 -#: app/Modules/StatModule.php:160
2119 -#: app/Http/Controllers/ReportingController.php:441
2120 -#: app/Services/Tickets/TicketStats.php:31
2121 -msgid "New Tickets"
3517 +#: app/Services/Helper.php:1217
3518 +#: app/Services/TranslationStrings.php:1235
3519 +#: app/Services/TranslationStrings.php:1626
3520 +msgid "Support Staff"
2122 3521 msgstr ""
2123 3522
2124 -#: app/Services/EmailNotification/Settings.php:340
2125 -msgid "Next Ticket Number: %d"
3523 +#: app/Services/Helper.php:1222
3524 +#: app/Services/TranslationStrings.php:629
3525 +msgid "FluentCRM Integration"
2126 3526 msgstr ""
2127 3527
2128 -#: app/Http/Controllers/FluentBotController.php:584
2129 -#: app/Http/Controllers/FluentBotController.php:611
2130 -msgid "No active chat for this ticket"
3528 +#: app/Services/Helper.php:1227
3529 +#: app/Services/TranslationStrings.php:696
3530 +msgid "Incoming Webhook"
2131 3531 msgstr ""
2132 3532
2133 -#: app/Services/Helper.php:1383
3533 +#: app/Services/Helper.php:1232
3534 +#: app/Services/TranslationStrings.php:895
3535 +msgid "Notification Integrations"
3536 +msgstr ""
3537 +
3538 +#: app/Services/Helper.php:1237
3539 +msgid "File Upload Integrations"
3540 +msgstr ""
3541 +
3542 +#: app/Services/Helper.php:1242
3543 +#: app/Services/TranslationStrings.php:1023
3544 +msgid "Remote Portal"
3545 +msgstr ""
3546 +
3547 +#: app/Services/Helper.php:1247
3548 +#: app/Services/TranslationStrings.php:286
3549 +msgid "Auto Close Settings"
3550 +msgstr ""
3551 +
3552 +#: app/Services/Helper.php:1252
3553 +msgid "Ticket Importer"
3554 +msgstr ""
3555 +
3556 +#: app/Services/Helper.php:1257
3557 +msgid "Recaptcha"
3558 +msgstr ""
3559 +
3560 +#: app/Services/Helper.php:1262
3561 +#: app/Services/TranslationStrings.php:706
3562 +msgid "Integration Statuses"
3563 +msgstr ""
3564 +
3565 +#: app/Services/Helper.php:1267
3566 +msgid "AI Integration"
3567 +msgstr ""
3568 +
3569 +#: app/Services/Helper.php:1271
3570 +#: app/Services/TranslationStrings.php:110
3571 +msgid "AI Model Setup"
3572 +msgstr ""
3573 +
3574 +#: app/Services/Helper.php:1275
3575 +#: app/Services/TranslationStrings.php:768
3576 +msgid "MCP for AI Agents"
3577 +msgstr ""
3578 +
3579 +#: app/Services/Helper.php:1284
3580 +#: app/Services/TranslationStrings.php:749
3581 +msgid "License Management"
3582 +msgstr ""
3583 +
3584 +#: app/Services/Helper.php:1422
3585 +msgid "AI Activity settings have been updated"
3586 +msgstr ""
3587 +
3588 +#: app/Services/Helper.php:1437
2134 3589 msgid "No activity settings found"
2135 3590 msgstr ""
2136 3591
2137 -#: app/Modules/MCP/Tools/TicketTools.php:25
2138 -#: app/Modules/MCP/Tools/TicketTools.php:296
2139 -#: app/Modules/MCP/Tools/TicketTools.php:401
2140 -#: app/Modules/MCP/Tools/TicketTools.php:537
2141 -#: app/Modules/MCP/Tools/TicketTools.php:595
2142 -#: app/Modules/MCP/Tools/TicketTools.php:625
2143 -#: app/Modules/MCP/Tools/TicketTools.php:728
2144 -#: app/Modules/MCP/Tools/TicketTools.php:758
2145 -#: app/Modules/MCP/Tools/TicketTools.php:807
2146 -#: app/Modules/MCP/Tools/CustomerTools.php:16
2147 -#: app/Modules/MCP/Tools/ResponseTools.php:18
2148 -#: app/Modules/MCP/Tools/ResponseTools.php:52
2149 -#: app/Modules/MCP/Tools/ResponseTools.php:89
2150 -#: app/Modules/MCP/Tools/ResponseTools.php:146
2151 -#: app/Modules/MCP/Tools/ResponseTools.php:183
2152 -#: app/Modules/MCP/Tools/ResponseTools.php:322
2153 -#: app/Modules/MCP/Tools/ManagementTools.php:30
2154 -#: app/Modules/MCP/Tools/ManagementTools.php:306
2155 -#: app/Modules/MCP/Tools/ManagementTools.php:344
2156 -#: app/Modules/MCP/Tools/ManagementTools.php:481
2157 -#: app/Modules/MCP/Tools/ManagementTools.php:516
2158 -#: app/Modules/MCP/Tools/ManagementTools.php:718
2159 -#: app/Modules/MCP/Tools/ManagementTools.php:823
2160 -msgid "No agent found for current user"
3592 +#: app/Services/Includes/UploadService.php:30
3593 +msgid "File upload failed"
2161 3594 msgstr ""
2162 3595
2163 -#: app/Http/Controllers/TicketController.php:1258
2164 -msgid "No agents found in this group"
3596 +#: app/Services/Integrations/AI/AIProviderFactory.php:30
3597 +msgid "Invalid AI provider."
2165 3598 msgstr ""
2166 3599
3600 +#: app/Services/Integrations/AI/AIProviderFactory.php:46
3601 +msgid "AI features are disabled."
3602 +msgstr ""
3603 +
2167 3604 #: app/Services/Integrations/AI/AIProviderFactory.php:52
2168 3605 msgid "No AI provider configured."
2169 3606 msgstr ""
2170 3607
3608 +#: app/Services/Integrations/AI/BaseAIProvider.php:81
3609 +#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
3610 +msgid "Unknown error occurred."
3611 +msgstr ""
3612 +
3613 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:316
3614 +msgid "Time zone:"
3615 +msgstr ""
3616 +
3617 +#. translators: followed by the booking URL.
3618 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:376
3619 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:121
3620 +msgid "See all available times"
3621 +msgstr ""
3622 +
3623 +#. translators: %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
3624 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:447
3625 +#, php-format
3626 +msgid "%1$s at %2$s - %3$s (%4$s)"
3627 +msgstr ""
3628 +
3629 +#. translators: %d is meeting duration in minutes.
3630 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:561
3631 +#, php-format
3632 +msgid "%d min"
3633 +msgstr ""
3634 +
3635 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:39
3636 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:93
3637 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:145
3638 +msgid "FluentBooking is not installed or active."
3639 +msgstr ""
3640 +
3641 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:99
3642 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:151
3643 +msgid "Selected FluentBooking event type is not available."
3644 +msgstr ""
3645 +
3646 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:196
3647 +msgid "FluentBooking is not installed or the ticket customer has no email address."
3648 +msgstr ""
3649 +
3650 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:233
3651 +msgid "No meeting booked yet from these links."
3652 +msgstr ""
3653 +
3654 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:235
3655 +msgid "No FluentBooking meetings found for this customer."
3656 +msgstr ""
3657 +
3658 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:260
3659 +#: app/Services/TranslationStrings.php:792
3660 +msgid "Meeting"
3661 +msgstr ""
3662 +
3663 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:264
3664 +msgid "Meeting scheduled via FluentBooking"
3665 +msgstr ""
3666 +
3667 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:274
3668 +msgid "View booking"
3669 +msgstr ""
3670 +
3671 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
3672 +msgid "Invalid or empty response from API"
3673 +msgstr ""
3674 +
3675 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
3676 +msgid "Unknown error occurred"
3677 +msgstr ""
3678 +
3679 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
3680 +msgid "Something went wrong."
3681 +msgstr ""
3682 +
2171 3683 #: app/Services/Integrations/FluentBot/FluentBotAPI.php:51
2172 3684 msgid "No AI response found in the API response."
2173 3685 msgstr ""
2174 3686
2175 -#: app/Models/Traits/CustomerTrait.php:365
2176 -msgid "No customers selected for deletion"
3687 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
3688 +msgid "Failed to fetch chat messages."
2177 3689 msgstr ""
2178 3690
2179 -#: app/Models/Traits/CustomerTrait.php:397
2180 -msgid "No customers were deleted"
3691 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:323
3692 +msgid "Failed to save feedback."
2181 3693 msgstr ""
2182 3694
2183 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:241
2184 -msgid "No FluentBooking meetings found for this customer."
3695 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:361
3696 +msgid "Failed to delete feedback."
2185 3697 msgstr ""
2186 3698
2187 -#: app/Http/Controllers/UploaderController.php:262
2188 -msgid "No image file provided."
3699 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:407
3700 +msgid "General bot is disabled and no product-specific bot is configured for this product."
2189 3701 msgstr ""
2190 3702
2191 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:239
2192 -msgid "No meeting booked yet from these links."
3703 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:412
3704 +msgid "Bot ID is not set for this product."
2193 3705 msgstr ""
2194 3706
2195 -#: app/Services/Helper.php:61 app/Services/Helper.php:75
2196 -msgid "Normal"
3707 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:424
3708 +msgid "FluentBot API key is not set. Add it in the FluentBot integration settings."
2197 3709 msgstr ""
2198 3710
2199 -#: app/Hooks/Handlers/AuthHandler.php:78
2200 -msgid "Not registered?"
3711 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:539
3712 +msgid "Improve Writing"
2201 3713 msgstr ""
2202 3714
2203 -#: app/Models/Traits/CustomerTrait.php:93
2204 -#: app/Models/Traits/CustomerTrait.php:95
2205 -msgid "Note"
3715 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:544
3716 +msgid "Fix Spelling & Grammar"
2206 3717 msgstr ""
2207 3718
2208 -#: app/Services/EmailNotification/Settings.php:291
2209 -msgid "Notification data older than 15 days will be removed automatically."
3719 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:549
3720 +msgid "Make Shorter"
2210 3721 msgstr ""
2211 3722
2212 -#: app/Services/Helper.php:1193
2213 -msgid "Notification Integrations"
3723 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:554
3724 +msgid "Make Longer"
2214 3725 msgstr ""
2215 3726
2216 -#: app/Services/Notifications/NotificationSettings.php:109
2217 -msgid "Notify Assigned Agent When Another Agent Replies"
3727 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:559
3728 +msgid "Simplify Language"
2218 3729 msgstr ""
2219 3730
2220 -#: app/Services/EmailNotification/Settings.php:338
2221 -msgid ""
2222 -"Once a ticket is created, you cannot lower this value below the current "
2223 -"highest ticket number. Set this carefully — raising it is easy, but lowering "
2224 -"it below an existing ticket number is not allowed."
3731 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:572
3732 +msgid "Request More Information"
2225 3733 msgstr ""
2226 3734
2227 -#. %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
2228 -#: app/Http/Controllers/UploaderController.php:126
3735 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:577
3736 +msgid "Acknowledge Issue"
3737 +msgstr ""
3738 +
3739 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:582
3740 +msgid "Provide Solution"
3741 +msgstr ""
3742 +
3743 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:587
3744 +msgid "Follow Up"
3745 +msgstr ""
3746 +
3747 +#: app/Services/Integrations/FluentCart/FluentCart.php:52
3748 +#: app/Services/Integrations/FluentCart/FluentCart.php:60
3749 +msgid "FluentCart Purchases"
3750 +msgstr ""
3751 +
3752 +#: app/Services/Integrations/FluentCart/FluentCart.php:78
3753 +msgid "Lifetime Value"
3754 +msgstr ""
3755 +
3756 +#: app/Services/Integrations/FluentCart/FluentCart.php:83
3757 +msgid "Paid Purchases"
3758 +msgstr ""
3759 +
3760 +#: app/Services/Integrations/FluentCart/FluentCart.php:90
3761 +msgid "First Paid Order"
3762 +msgstr ""
3763 +
3764 +#: app/Services/Integrations/FluentCart/FluentCart.php:98
3765 +msgid "Last Paid Order"
3766 +msgstr ""
3767 +
3768 +#: app/Services/Integrations/FluentCart/FluentCart.php:137
3769 +msgid "Refunded"
3770 +msgstr ""
3771 +
3772 +#. translators: %d: number of renewal payments
3773 +#: app/Services/Integrations/FluentCart/FluentCart.php:147
2229 3774 #, php-format
2230 -msgid "Only %s files are allowed."
3775 +msgid "%d renewal"
3776 +msgid_plural "%d renewals"
3777 +msgstr[0] ""
3778 +msgstr[1] ""
3779 +
3780 +#. translators: %s: date
3781 +#: app/Services/Integrations/FluentCart/FluentCart.php:151
3782 +#, php-format
3783 +msgid "Next renewal %s"
2231 3784 msgstr ""
2232 3785
2233 -#: app/Http/Policies/AgentPolicy.php:54
2234 -msgid "Only administrators can add, edit, or delete support staff."
3786 +#. translators: %s: date
3787 +#: app/Services/Integrations/FluentCart/FluentCart.php:154
3788 +#, php-format
3789 +msgid "Expired %s"
2235 3790 msgstr ""
2236 3791
2237 -#: app/Hooks/Handlers/Menu.php:428
2238 -msgid "Open"
3792 +#. translators: 1: product variation, 2: order number
3793 +#: app/Services/Integrations/FluentCart/FluentCart.php:169
3794 +#, php-format
3795 +msgid "%1$s · #%2$s"
2239 3796 msgstr ""
2240 3797
2241 -#: app/Services/Helper.php:839 app/Http/Controllers/ReportingController.php:445
2242 -msgid "Open Tickets"
3798 +#: app/Services/Integrations/FluentCart/FluentCart.php:192
3799 +msgid "Recent Purchases"
2243 3800 msgstr ""
2244 3801
2245 -#: app/Services/EmailNotification/Settings.php:355
2246 -msgid "Optional prefix for newly created public ticket numbers."
3802 +#: app/Services/Integrations/FluentCart/FluentCart.php:373
3803 +#: app/Services/Integrations/IntegrationInit.php:63
3804 +msgid "Support"
2247 3805 msgstr ""
2248 3806
2249 -#: app/Services/Helper.php:991
2250 -msgid "Paid Memberships Pro"
3807 +#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
3808 +msgid "Loading Support Portal. Please wait..."
2251 3809 msgstr ""
2252 3810
2253 -#: app/Hooks/Handlers/AuthHandler.php:371
2254 -#: app/Hooks/Handlers/AuthHandler.php:373
2255 -msgid "Password"
3811 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
3812 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
3813 +msgid "Add a support ticket for contact"
2256 3814 msgstr ""
2257 3815
2258 -#: app/Services/Helper.php:1082
2259 -msgid "Paymattic"
3816 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
3817 +msgid "Ticket Title (you can use any smart code)"
2260 3818 msgstr ""
2261 3819
2262 -#: app/Services/Helper.php:206
2263 -msgid "PDF/Docs"
3820 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
3821 +msgid "Ticket Description (you can use any smart code)"
2264 3822 msgstr ""
2265 3823
2266 -#: app/Http/Controllers/SettingsController.php:219
2267 -msgid "Pending"
3824 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
3825 +msgid "Ticket Description"
2268 3826 msgstr ""
2269 3827
2270 -#: app/Modules/MCP/AbilitiesRegistrar.php:342
2271 -msgid ""
2272 -"Permanently delete a saved reply. Only the reply's creator (or an agent with "
2273 -"settings-management permission) can delete it."
3828 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:92
3829 +#: app/Services/TranslationStrings.php:1131
3830 +msgid "Select Business Inbox"
2274 3831 msgstr ""
2275 3832
2276 -#: app/Modules/MCP/AbilitiesRegistrar.php:163
2277 -msgid ""
2278 -"Permanently delete a support ticket and all its responses, attachments, and "
2279 -"metadata. This action cannot be undone."
3833 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:93
3834 +msgid "Default Business Inbox"
2280 3835 msgstr ""
2281 3836
2282 -#: app/Http/Controllers/TicketController.php:1046
2283 -msgid "Permission denied to assign agent"
3837 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:98
3838 +msgid "Select Agent (optional)"
2284 3839 msgstr ""
2285 3840
2286 -#: app/Http/Controllers/TicketController.php:1063
2287 -msgid "Permission denied to move this ticket to another mailbox."
3841 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:99
3842 +msgid "Default Assigned Agent (optional)"
2288 3843 msgstr ""
2289 3844
2290 -#: app/Services/Helper.php:183
2291 -msgid "Photos"
3845 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:103
3846 +msgid "Priority (Admin)"
2292 3847 msgstr ""
2293 3848
2294 -#: app/Hooks/Handlers/TwoFaHandler.php:243
2295 -msgid ""
2296 -"Please check your email inbox and enter the two-factor verification code "
2297 -"below:"
3849 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:104
3850 +#: app/Services/TranslationStrings.php:1145
3851 +msgid "Select Priority"
2298 3852 msgstr ""
2299 3853
3854 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:26
3855 +msgid "Support Tickets by Fluent Support"
3856 +msgstr ""
3857 +
3858 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:64
3859 +msgid "View Ticket"
3860 +msgstr ""
3861 +
3862 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:38
3863 +msgid "Create Support Ticket From Your Form Submission in FluentSupport"
3864 +msgstr ""
3865 +
3866 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
3867 +msgid "Configuration required!"
3868 +msgstr ""
3869 +
3870 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
3871 +msgid "FluentSupport is not configured yet! Please configure your FluentSupport api first"
3872 +msgstr ""
3873 +
3874 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
3875 +msgid "Set FluentSupport"
3876 +msgstr ""
3877 +
3878 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
3879 +msgid "Feed Name"
3880 +msgstr ""
3881 +
3882 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
3883 +msgid "Your Feed Name"
3884 +msgstr ""
3885 +
3886 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
3887 +msgid "Business"
3888 +msgstr ""
3889 +
3890 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
3891 +msgid "Select Business"
3892 +msgstr ""
3893 +
3894 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
3895 +msgid "Select the Business you would like to add your Support Ticket to."
3896 +msgstr ""
3897 +
3898 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
3899 +#: app/Services/TranslationStrings.php:982
3900 +msgid "Product"
3901 +msgstr ""
3902 +
3903 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
3904 +msgid "Select Support Product"
3905 +msgstr ""
3906 +
3907 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
3908 +msgid "Enable Dynamic Product Selection"
3909 +msgstr ""
3910 +
3911 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
3912 +msgid "Set Product"
3913 +msgstr ""
3914 +
2300 3915 #: app/Services/Integrations/FluentForm/FeedIntegration.php:151
2301 3916 msgid "Please input your file upload or image upload field shortcode here"
2302 3917 msgstr ""
2303 3918
2304 -#: app/Services/Tickets/CustomFieldsService.php:13
2305 -msgid "Please let us know about this support type"
3919 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
3920 +msgid "Make sure form field values match with Fluent Support priorities"
2306 3921 msgstr ""
2307 3922
2308 -#: app/Services/Tickets/CustomFieldsService.php:35
2309 -msgid "Please let us know more details about this issue"
3923 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
3924 +msgid "Please provide the ticket provider info. If user is logged in then it will use that info. For Public users you can set your customer info"
2310 3925 msgstr ""
2311 3926
2312 -#: app/Services/Tickets/CustomFieldsService.php:26
2313 -msgid "Please let us know your invoice number"
3927 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
3928 +msgid "Customer Data"
2314 3929 msgstr ""
2315 3930
2316 3931 #: app/Services/Integrations/FluentForm/FeedIntegration.php:171
2317 -msgid ""
2318 -"Please Map Your Customer Data for this form. If your customer already logged "
2319 -"in you can leave this"
3932 +msgid "Please Map Your Customer Data for this form. If your customer already logged in you can leave this"
2320 3933 msgstr ""
2321 3934
3935 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
3936 +msgid "Support Customer Field"
3937 +msgstr ""
3938 +
3939 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
3940 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
3941 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
3942 +msgid "Form Field"
3943 +msgstr ""
3944 +
3945 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
3946 +msgid "Customer Other Fields"
3947 +msgstr ""
3948 +
3949 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
3950 +msgid "Select which Fluent Forms fields pair with their<br /> respective Fluent Support fields."
3951 +msgstr ""
3952 +
3953 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
3954 +msgid "Fluent Support Field"
3955 +msgstr ""
3956 +
3957 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
3958 +msgid "Ticket Custom Fields"
3959 +msgstr ""
3960 +
2322 3961 #: app/Services/Integrations/FluentForm/FeedIntegration.php:260
2323 3962 msgid "Please Map Your Ticket Custom Field Data for this form."
2324 3963 msgstr ""
2325 3964
2326 -#: app/Hooks/Handlers/TwoFaHandler.php:118
2327 -msgid "Please provide a valid login code"
3965 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
3966 +msgid "Fluent Support Custom Field"
2328 3967 msgstr ""
2329 3968
2330 -#: app/Http/Controllers/AuthController.php:88
2331 -#: app/Http/Controllers/AuthController.php:96
2332 -#: app/Http/Controllers/AuthController.php:131
2333 -msgid ""
2334 -"Please provide a valid verification code that was sent to your email address"
3969 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:347
3970 +msgid "Support ticket creation failed, because no valid customer email found"
2335 3971 msgstr ""
2336 3972
2337 -#: app/Http/Controllers/CustomerController.php:296
2338 -msgid "Please provide at least 3 characters to search"
3973 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:365
3974 +msgid "Support ticket creation failed, because customer email is blocked"
2339 3975 msgstr ""
2340 3976
2341 -#: app/Services/EmailNotification/Settings.php:237
2342 -msgid ""
2343 -"Please provide message for not logged in users. You can place login "
2344 -"shortcode too. Use shortcode <code>[fluent_support_login]</code> to show "
2345 -"built-in login form. For the user registration use this shortcode <code>"
2346 -"[fluent_support_signup]</code> and for both form please use <code>"
2347 -"[fluent_support_auth]</code>"
3977 +#. translators: %d is the ticket ID number
3978 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:397
3979 +#, php-format
3980 +msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
2348 3981 msgstr ""
2349 3982
2350 -#: app/Http/Controllers/CustomerController.php:286
2351 -msgid "Please provide search string"
3983 +#: app/Services/Integrations/NotificationIntegrationBase.php:68
3984 +msgid "API Request Error"
2352 3985 msgstr ""
2353 3986
2354 -#: app/Services/EmailNotification/Settings.php:225
2355 -msgid ""
2356 -"Please provide the page id where you want to show the tickets for your "
2357 -"customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
3987 +#: app/Services/Integrations/NotificationIntegrationBase.php:77
3988 +msgid "API Response Error"
2358 3989 msgstr ""
2359 3990
2360 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
2361 -msgid ""
2362 -"Please provide the ticket provider info. If user is logged in then it will "
2363 -"use that info. For Public users you can set your customer info"
3991 +#: app/Services/MailerInbox/MailBoxService.php:43
3992 +msgid "Fallback Box cannot be the same as MailBox ID"
2364 3993 msgstr ""
2365 3994
2366 -#: app/Http/Controllers/TicketController.php:601
2367 -#: app/Http/Controllers/TicketController.php:632
2368 -msgid "Please select a FluentBooking event type."
3995 +#: app/Services/MailerInbox/MailBoxService.php:80
3996 +msgid "Selected Business has been deleted"
2369 3997 msgstr ""
2370 3998
2371 -#: app/Http/Controllers/SettingsController.php:133
2372 -msgid "Please select a page or enable create page"
3999 +#: app/Services/MailerInbox/MailBoxService.php:128
4000 +msgid "All ticket moves to the selected Business"
2373 4001 msgstr ""
2374 4002
2375 -#: app/Http/Controllers/SettingsController.php:341
2376 -msgid "Please verify reCAPTCHA before saving."
4003 +#: app/Services/MailerInbox/MailBoxService.php:150
4004 +msgid "Selected Business has been set as default"
2377 4005 msgstr ""
2378 4006
2379 -#: app/Services/Helper.php:1036 app/Services/Helper.php:1050
2380 -#: app/Services/Helper.php:1064
2381 -msgid "Powerful platform for any member-focused business"
4007 +#: app/Services/MailerInbox/MailBoxService.php:205
4008 +msgid "MailBox ID must be provided"
2382 4009 msgstr ""
2383 4010
2384 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
2385 -msgid "Product"
4011 +#: app/Services/MailerInbox/MailBoxService.php:233
4012 +msgid "New Box cannot be the same as MailBox ID"
2386 4013 msgstr ""
2387 4014
2388 -#: app/Models/Product.php:118
2389 -msgid "Product has been deleted"
4015 +#: app/Services/MailerInbox/MailBoxService.php:237
4016 +msgid "Invalid request submitted. Please select a ticket first"
2390 4017 msgstr ""
2391 4018
2392 -#: app/Models/Product.php:84
2393 -msgid "Product has been successfully created"
4019 +#: app/Services/Notifications/NotificationCategory.php:29
4020 +msgid "Mentions"
2394 4021 msgstr ""
2395 4022
2396 -#: app/Models/Product.php:103
2397 -msgid "Product has been updated"
4023 +#: app/Services/Notifications/NotificationCategory.php:33
4024 +#: app/Services/TranslationStrings.php:1284
4025 +msgid "Ticket Activity"
2398 4026 msgstr ""
2399 4027
2400 -#: app/Http/Controllers/CustomerPortalController.php:134
2401 -msgid "Product is required"
4028 +#: app/Services/Notifications/NotificationCategory.php:37
4029 +msgid "Automation Triggers"
2402 4030 msgstr ""
2403 4031
2404 -#: app/Http/Requests/ProductRequest.php:26
2405 -msgid "Product Title is required"
4032 +#: app/Services/Notifications/NotificationEventMap.php:54
4033 +msgid "mentioned you"
2406 4034 msgstr ""
2407 4035
2408 -#: app/Services/Helper.php:1173
2409 -msgid "Products"
4036 +#: app/Services/Notifications/NotificationEventMap.php:58
4037 +#: app/Services/Notifications/NotificationEventMap.php:70
4038 +msgid "replied to a ticket"
2410 4039 msgstr ""
2411 4040
2412 -#: app/Services/AvatarUploder.php:36
2413 -msgid "Profile picture has been updated successfully"
4041 +#: app/Services/Notifications/NotificationEventMap.php:62
4042 +msgid "assigned a ticket"
2414 4043 msgstr ""
2415 4044
2416 -#: app/Http/Controllers/SettingsController.php:966
2417 -msgid "Prompt options saved successfully"
4045 +#: app/Services/Notifications/NotificationEventMap.php:66
4046 +msgid "reassigned a ticket"
2418 4047 msgstr ""
2419 4048
2420 -#: app/Services/EmailNotification/Settings.php:242
2421 -msgid "Public Ticket Interaction"
4049 +#: app/Services/Notifications/NotificationEventMap.php:74
4050 +msgid "closed a ticket"
2422 4051 msgstr ""
2423 4052
2424 -#: app/Hooks/Handlers/AdminBarHandler.php:35
2425 -msgid "Quick Summary"
4053 +#: app/Services/Notifications/NotificationEventMap.php:78
4054 +msgid "reopened a ticket"
2426 4055 msgstr ""
2427 4056
2428 -#: app/Services/Notifications/NotificationEventMap.php:66
2429 -msgid "reassigned a ticket"
4057 +#: app/Services/Notifications/NotificationEventMap.php:82
4058 +msgid "triggered automation"
2430 4059 msgstr ""
2431 4060
2432 -#: app/Services/Helper.php:1213
2433 -msgid "Recaptcha"
4061 +#: app/Services/Notifications/NotificationEventMap.php:93
4062 +msgid "updated a ticket"
2434 4063 msgstr ""
2435 4064
2436 -#: app/Modules/MCP/AbilitiesRegistrar.php:130
2437 -msgid ""
2438 -"Reopen a closed ticket. Sets status back to active and clears the resolved "
2439 -"date. Use when a customer follows up on a closed issue."
4065 +#: app/Services/Notifications/NotificationFormatter.php:143
4066 +#, php-format
4067 +msgid "%1$s mentioned you in %2$s"
2440 4068 msgstr ""
2441 4069
2442 -#: app/Modules/MCP/AbilitiesRegistrar.php:129
2443 -msgid "Reopen Ticket"
4070 +#: app/Services/Notifications/NotificationFormatter.php:148
4071 +#: app/Services/Notifications/NotificationFormatter.php:163
4072 +#, php-format
4073 +msgid "%1$s replied to a ticket in %2$s"
2444 4074 msgstr ""
2445 4075
2446 -#: app/Services/Notifications/NotificationEventMap.php:78
2447 -msgid "reopened a ticket"
4076 +#: app/Services/Notifications/NotificationFormatter.php:149
4077 +#: app/Services/Notifications/NotificationFormatter.php:164
4078 +#, php-format
4079 +msgid "%1$s replied to a ticket"
2448 4080 msgstr ""
2449 4081
2450 -#: app/Services/EmailNotification/Settings.php:540
2451 -msgid "Replied by Agent (To Customer)"
4082 +#: app/Services/Notifications/NotificationFormatter.php:153
4083 +#, php-format
4084 +msgid "%1$s assigned a ticket in %2$s"
2452 4085 msgstr ""
2453 4086
2454 -#: app/Services/EmailNotification/Settings.php:564
2455 -msgid "Replied by Customer (To Agent/Admin)"
4087 +#: app/Services/Notifications/NotificationFormatter.php:154
4088 +#, php-format
4089 +msgid "%1$s assigned a ticket"
2456 4090 msgstr ""
2457 4091
2458 -#: app/Services/Notifications/NotificationEventMap.php:58
2459 -#: app/Services/Notifications/NotificationEventMap.php:70
2460 -msgid "replied to a ticket"
4092 +#: app/Services/Notifications/NotificationFormatter.php:158
4093 +#, php-format
4094 +msgid "%1$s reassigned a ticket in %2$s"
2461 4095 msgstr ""
2462 4096
2463 -#: app/Modules/MCP/Tools/ResponseTools.php:296
2464 -msgid "Reply added to ticket #%d"
4097 +#: app/Services/Notifications/NotificationFormatter.php:159
4098 +#, php-format
4099 +msgid "%1$s reassigned a ticket"
2465 4100 msgstr ""
2466 4101
2467 -#: app/Http/Requests/TicketResponseRequest.php:25
2468 -msgid "Reply content is required"
4102 +#: app/Services/Notifications/NotificationFormatter.php:168
4103 +#, php-format
4104 +msgid "%1$s closed a ticket in %2$s"
2469 4105 msgstr ""
2470 4106
2471 -#: app/Services/CustomerPortalService.php:140
2472 -msgid "Reply has been added"
4107 +#: app/Services/Notifications/NotificationFormatter.php:169
4108 +#, php-format
4109 +msgid "%1$s closed a ticket"
2473 4110 msgstr ""
2474 4111
2475 -#: app/Modules/MCP/Tools/ResponseTools.php:295
2476 -msgid "Reply sent and ticket #%d closed"
4112 +#: app/Services/Notifications/NotificationFormatter.php:173
4113 +#, php-format
4114 +msgid "%1$s reopened a ticket in %2$s"
2477 4115 msgstr ""
2478 4116
2479 -#: app/Modules/MCP/AbilitiesRegistrar.php:95
2480 -msgid "Reply to Ticket"
4117 +#: app/Services/Notifications/NotificationFormatter.php:174
4118 +#, php-format
4119 +msgid "%1$s reopened a ticket"
2481 4120 msgstr ""
2482 4121
2483 -#: app/Modules/PermissionManager.php:493
2484 -msgid "Reporting"
4122 +#: app/Services/Notifications/NotificationFormatter.php:178
4123 +#, php-format
4124 +msgid "%1$s triggered automation in %2$s"
2485 4125 msgstr ""
2486 4126
2487 -#: app/Hooks/Handlers/Menu.php:71 app/Hooks/Handlers/Menu.php:72
2488 -#: app/Hooks/Handlers/Menu.php:163
2489 -msgid "Reports"
4127 +#: app/Services/Notifications/NotificationFormatter.php:179
4128 +#, php-format
4129 +msgid "%1$s triggered automation"
2490 4130 msgstr ""
2491 4131
2492 -#: app/Hooks/Handlers/AuthHandler.php:203
2493 -msgid "Reset Password"
4132 +#: app/Services/Notifications/NotificationFormatter.php:183
4133 +#, php-format
4134 +msgid "%1$s updated a ticket in %2$s"
2494 4135 msgstr ""
2495 4136
2496 -#: app/Hooks/Handlers/AuthHandler.php:88
2497 -msgid "Reset password"
4137 +#: app/Services/Notifications/NotificationFormatter.php:184
4138 +#, php-format
4139 +msgid "%1$s updated a ticket"
2498 4140 msgstr ""
2499 4141
2500 -#. %s is the site name
2501 -#: app/Http/Controllers/AuthController.php:551
4142 +#: app/Services/Notifications/NotificationSettings.php:65
4143 +msgid "Enable Assignment Notifications"
4144 +msgstr ""
4145 +
4146 +#: app/Services/Notifications/NotificationSettings.php:76
4147 +msgid "Enable Customer Reply Notifications"
4148 +msgstr ""
4149 +
4150 +#: app/Services/Notifications/NotificationSettings.php:87
4151 +msgid "Enable Workflow Notifications"
4152 +msgstr ""
4153 +
4154 +#: app/Services/Notifications/NotificationSettings.php:98
4155 +msgid "Enable Ticket Status Notifications"
4156 +msgstr ""
4157 +
4158 +#: app/Services/Notifications/NotificationSettings.php:109
4159 +msgid "Notify Assigned Agent When Another Agent Replies"
4160 +msgstr ""
4161 +
4162 +#: app/Services/Notifications/NotificationSettings.php:120
4163 +msgid "Allow Self Notifications"
4164 +msgstr ""
4165 +
4166 +#: app/Services/Notifications/NotificationSettings.php:121
4167 +msgid "By default, agents are not notified for their own actions. Enable this only if agents should receive notifications when they are already the normal recipient for an action they performed themselves."
4168 +msgstr ""
4169 +
4170 +#. translators: 1: previous email address, 2: new email address
4171 +#: app/Services/ProfileInfoService.php:307
2502 4172 #, php-format
2503 -msgid "Reset your password for %s"
4173 +msgid "Contact email changed from %1$s to %2$s by an administrator editing the WordPress account."
2504 4174 msgstr ""
2505 4175
2506 -#. %s is the site name
2507 -#: app/Http/Controllers/AuthController.php:581
4176 +#. translators: 1: previous email address, 2: new email address
4177 +#: app/Services/ProfileInfoService.php:312
2508 4178 #, php-format
2509 -msgid "Reset your password for %s support portal"
4179 +msgid "Contact email changed from %1$s to %2$s by a support agent editing the customer."
2510 4180 msgstr ""
2511 4181
4182 +#. translators: 1: previous email address, 2: new email address
4183 +#: app/Services/ProfileInfoService.php:317
4184 +#, php-format
4185 +msgid "Contact email changed from %1$s to %2$s, confirmed by the account holder from the support portal."
4186 +msgstr ""
4187 +
4188 +#. translators: 1: previous email address, 2: new email address
4189 +#: app/Services/ProfileInfoService.php:321
4190 +#, php-format
4191 +msgid "Contact email changed from %1$s to %2$s, confirmed through WordPress email verification."
4192 +msgstr ""
4193 +
4194 +#: app/Services/TicketHelper.php:479
4195 +msgid "Your saved search has been updated successfully!"
4196 +msgstr ""
4197 +
4198 +#: app/Services/TicketHelper.php:480
4199 +msgid "Your search has been saved successfully!"
4200 +msgstr ""
4201 +
4202 +#: app/Services/TicketHelper.php:531
4203 +msgid "Search deleted successfully."
4204 +msgstr ""
4205 +
4206 +#: app/Services/TicketHelper.php:536
4207 +msgid "Search ID not found."
4208 +msgstr ""
4209 +
4210 +#: app/Services/Tickets/CustomFieldsService.php:12
4211 +#: app/Services/Tickets/CustomFieldsService.php:15
4212 +msgid "Support Type"
4213 +msgstr ""
4214 +
4215 +#: app/Services/Tickets/CustomFieldsService.php:13
4216 +msgid "Please let us know about this support type"
4217 +msgstr ""
4218 +
4219 +#: app/Services/Tickets/CustomFieldsService.php:17
4220 +msgid "Bug Report"
4221 +msgstr ""
4222 +
4223 +#: app/Services/Tickets/CustomFieldsService.php:18
4224 +msgid "Feature Request"
4225 +msgstr ""
4226 +
4227 +#: app/Services/Tickets/CustomFieldsService.php:19
4228 +msgid "Integration Issues"
4229 +msgstr ""
4230 +
4231 +#: app/Services/Tickets/CustomFieldsService.php:25
4232 +#: app/Services/Tickets/CustomFieldsService.php:28
4233 +msgid "Invoice Number"
4234 +msgstr ""
4235 +
4236 +#: app/Services/Tickets/CustomFieldsService.php:26
4237 +msgid "Please let us know your invoice number"
4238 +msgstr ""
4239 +
4240 +#: app/Services/Tickets/CustomFieldsService.php:34
4241 +#: app/Services/Tickets/CustomFieldsService.php:37
4242 +msgid "Details about the issue"
4243 +msgstr ""
4244 +
4245 +#: app/Services/Tickets/CustomFieldsService.php:35
4246 +msgid "Please let us know more details about this issue"
4247 +msgstr ""
4248 +
4249 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:43
4250 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
4251 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
4252 +msgid "Sorry, no tickets available for import."
4253 +msgstr ""
4254 +
4255 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:70
4256 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
4257 +#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
4258 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
4259 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
4260 +#: app/Services/Tickets/Importer/ZendeskTickets.php:148
4261 +msgid "All tickets have been imported successfully"
4262 +msgstr ""
4263 +
4264 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:247
4265 +msgid "All tickets have been deleted successfully"
4266 +msgstr ""
4267 +
4268 +#: app/Services/Tickets/Importer/Common.php:88
4269 +msgid "Attachment URL is not allowed."
4270 +msgstr ""
4271 +
4272 +#: app/Services/Tickets/Importer/Common.php:94
4273 +msgid "Could not create the attachment import directory."
4274 +msgstr ""
4275 +
4276 +#: app/Services/Tickets/Importer/Common.php:99
4277 +msgid "Could not resolve the attachment import directory."
4278 +msgstr ""
4279 +
2512 4280 #: app/Services/Tickets/Importer/Common.php:120
2513 4281 msgid "Resolved attachment path escapes the import directory."
2514 4282 msgstr ""
2515 4283
2516 -#: app/Http/Controllers/TicketController.php:555
2517 -msgid "Response has been added"
4284 +#: app/Services/Tickets/Importer/Common.php:146
4285 +#, php-format
4286 +msgid "Attachment download failed with HTTP status %d."
2518 4287 msgstr ""
2519 4288
2520 -#: app/Http/Controllers/TicketController.php:1436
2521 -msgid "Response has been added to the selected tickets"
4289 +#: app/Services/Tickets/Importer/Common.php:151
4290 +msgid "Attachment download returned an empty response."
2522 4291 msgstr ""
2523 4292
2524 -#: app/Http/Controllers/ChatMessageParserController.php:38
2525 -msgid "Response has been successfully recorded"
4293 +#: app/Services/Tickets/Importer/Common.php:155
4294 +msgid "Attachment exceeds the maximum allowed download size."
2526 4295 msgstr ""
2527 4296
2528 -#: app/Modules/StatModule.php:81 app/Modules/StatModule.php:124
2529 -#: app/Modules/StatModule.php:168 app/Services/Helper.php:837
2530 -#: app/Http/Controllers/ReportingController.php:444
2531 -msgid "Responses"
4297 +#: app/Services/Tickets/Importer/Common.php:160
4298 +msgid "Could not write the downloaded attachment."
2532 4299 msgstr ""
2533 4300
2534 -#: app/Services/Helper.php:1061
2535 -msgid "Restrict Content pro"
4301 +#: app/Services/Tickets/Importer/Common.php:166
4302 +msgid "Attachment file type is not allowed."
2536 4303 msgstr ""
2537 4304
2538 -#: app/Http/Controllers/McpSettingsController.php:219
2539 -msgid ""
2540 -"Run this in your terminal where Claude Code is installed, replacing the "
2541 -"placeholder with base64 of \"username:application-password\"."
4305 +#: app/Services/Tickets/Importer/Common.php:171
4306 +msgid "Could not save the downloaded attachment."
2542 4307 msgstr ""
2543 4308
2544 -#: app/Modules/PermissionManager.php:481
2545 -msgid "Run workflows"
4309 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
4310 +msgid "Freshdesk API URL is not allowed."
2546 4311 msgstr ""
2547 4312
2548 -#: app/Hooks/Handlers/Menu.php:126 app/Hooks/Handlers/Menu.php:127
2549 -#: app/Hooks/Handlers/Menu.php:199
2550 -msgid "Saved Replies"
4313 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
4314 +msgid "Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk portal."
2551 4315 msgstr ""
2552 4316
2553 -#: app/Modules/MCP/Tools/ResponseTools.php:80
4317 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
4318 +msgid "All JS Helpdesk tickets and associated data have been deleted. You may now deactivate JS Helpdesk Plugin and start using Fluent Support"
4319 +msgstr ""
4320 +
4321 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
4322 +msgid "All Support Candy Tickets and associated data have been deleted. You may now deactivate Support Candy Plugin and start using Fluent Support"
4323 +msgstr ""
4324 +
4325 +#: app/Services/Tickets/Importer/ZendeskTickets.php:291
4326 +msgid "Authentication failed. Please check your Zendesk credentials."
4327 +msgstr ""
4328 +
4329 +#: app/Services/Tickets/Importer/ZendeskTickets.php:347
4330 +msgid "Zendesk API URL is not allowed."
4331 +msgstr ""
4332 +
4333 +#: app/Services/Tickets/Importer/ZendeskTickets.php:503
4334 +msgid "Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
4335 +msgstr ""
4336 +
4337 +#: app/Services/Tickets/TicketService.php:72
4338 +msgid "Ticket has been reopened"
4339 +msgstr ""
4340 +
4341 +#. translators: %1$s is the name of the person who assigned the ticket, %2$s is the assigned agent's name
4342 +#: app/Services/Tickets/TicketService.php:101
2554 4343 #, php-format
2555 -msgid "Saved reply \"%s\" created"
4344 +msgid "%1$s assigned %2$s to this ticket"
2556 4345 msgstr ""
2557 4346
2558 -#: app/Modules/MCP/Tools/ResponseTools.php:166
4347 +#. translators: %s is the agent's name
4348 +#: app/Services/Tickets/TicketService.php:103
2559 4349 #, php-format
2560 -msgid "Saved reply \"%s\" deleted"
4350 +msgid "%s assigned this ticket to themselves"
2561 4351 msgstr ""
2562 4352
2563 -#: app/Modules/MCP/Tools/ResponseTools.php:137
4353 +#. translators: %s is the agent's name
4354 +#: app/Services/Tickets/TicketService.php:254
4355 +#: app/Services/TranslationStrings.php:64
2564 4356 #, php-format
2565 -msgid "Saved reply \"%s\" updated"
4357 +msgid "%s started this conversation"
2566 4358 msgstr ""
2567 4359
2568 -#: app/Modules/MCP/Tools/ResponseTools.php:99
2569 -#: app/Modules/MCP/Tools/ResponseTools.php:156
2570 -#: app/Modules/MCP/Tools/ResponseTools.php:198
2571 -msgid "Saved reply not found"
4360 +#: app/Services/Tickets/TicketService.php:340
4361 +msgid "Sorry, you do not have permission to create a ticket in this business box"
2572 4362 msgstr ""
2573 4363
2574 -#: app/Modules/MCP/AbilitiesRegistrar.php:368
2575 -msgid "Search Customers"
4364 +#: app/Services/Tickets/TicketStats.php:21
4365 +#: app/Services/TranslationStrings.php:1346
4366 +msgid "Total Tickets"
2576 4367 msgstr ""
2577 4368
2578 -#: app/Services/TicketHelper.php:450
2579 -msgid "Search deleted successfully."
4369 +#: app/Services/Tickets/TicketStats.php:39
4370 +msgid "Un-Assigned Tickets"
2580 4371 msgstr ""
2581 4372
2582 -#: app/Modules/MCP/AbilitiesRegistrar.php:369
2583 -msgid ""
2584 -"Search for customers by name or email. Returns customer profiles with "
2585 -"location and account age. Use get-customer-tickets if you already know which "
2586 -"customer and want their tickets. Use this when you need to find or identify "
2587 -"a customer first."
4373 +#: app/Services/Tickets/TicketStats.php:51
4374 +msgid "Awaiting Replies"
2588 4375 msgstr ""
2589 4376
2590 -#: app/Services/TicketHelper.php:455
2591 -msgid "Search ID not found."
4377 +#. translators: %1$s is the number of closed tickets in the selection, %2$s is the number of selected tickets
4378 +#: app/Services/TranslationStrings.php:18
4379 +#, php-format
4380 +msgid "%1$s of %2$s selected tickets are closed. Only they reopen."
2592 4381 msgstr ""
2593 4382
2594 -#: app/Http/Controllers/AuthController.php:219
2595 -msgid "Security verification failed"
4383 +#. translators: %1$s is the number of selected replies, %2$s the total number of replies on the ticket
4384 +#: app/Services/TranslationStrings.php:20
4385 +#, php-format
4386 +msgid "%1$s of %2$s ticket replies sent as context"
2596 4387 msgstr ""
2597 4388
2598 -#: app/Http/Controllers/AuthController.php:34
2599 -#: app/Http/Controllers/AuthController.php:482
2600 -msgid "Security verification failed. Please try again"
4389 +#. translators: %1$s is the number of tickets audited so far, %2$s the total number of tickets in the run
4390 +#: app/Services/TranslationStrings.php:22
4391 +#, php-format
4392 +msgid "%1$s of %2$s tickets processed"
2601 4393 msgstr ""
2602 4394
2603 -#. followed by the booking URL.
2604 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:387
2605 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:126
2606 -msgid "See all available times"
4395 +#. translators: %1$s is the number of tickets queued for the audit, %2$s the number of tickets in the date range
4396 +#: app/Services/TranslationStrings.php:24
4397 +#, php-format
4398 +msgid "%1$s of %2$s tickets queued. Narrow the date range or run again to cover the rest."
2607 4399 msgstr ""
2608 4400
2609 -#: app/Hooks/Handlers/AuthHandler.php:434
2610 -msgid "Select a Country"
4401 +#. translators: %1$s is the number of selected tickets, %2$s the total number of tickets
4402 +#: app/Services/TranslationStrings.php:26
4403 +#, php-format
4404 +msgid "%1$s out of %2$s tickets"
2611 4405 msgstr ""
2612 4406
2613 -#: app/Services/EmailNotification/Settings.php:220
2614 -msgid "Select a Page"
4407 +#. translators: a duration, %1$s is days and %2$s is hours, for example "3d 4h"
4408 +#: app/Services/TranslationStrings.php:28
4409 +#, php-format
4410 +msgid "%1$sd %2$sh"
2615 4411 msgstr ""
2616 4412
2617 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
2618 -msgid "Select Business"
4413 +#. translators: a duration, %1$s is hours and %2$s is minutes, for example "2h 14m"
4414 +#: app/Services/TranslationStrings.php:30
4415 +#, php-format
4416 +msgid "%1$sh %2$sm"
2619 4417 msgstr ""
2620 4418
2621 -#: app/Services/EmailNotification/Settings.php:223
2622 -msgid "Select Portal Page"
4419 +#. translators: %s is the integration name, e.g. Slack
4420 +#: app/Services/TranslationStrings.php:32
4421 +#, php-format
4422 +msgid "%s Integration Settings"
2623 4423 msgstr ""
2624 4424
2625 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
2626 -msgid "Select Support Product"
4425 +#. translators: %s is the number of agents viewing this ticket
4426 +#: app/Services/TranslationStrings.php:34
4427 +#, php-format
4428 +msgid "%s People Watching"
2627 4429 msgstr ""
2628 4430
2629 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
2630 -msgid "Select the Business you would like to add your Support Ticket to."
4431 +#. translators: %s is the number of permissions the agent has
4432 +#: app/Services/TranslationStrings.php:36
4433 +#, php-format
4434 +msgid "%s Permission"
2631 4435 msgstr ""
2632 4436
2633 -#: app/Http/Controllers/SettingsController.php:227
2634 -msgid ""
2635 -"Select the default status for new contacts. If you select pending and it's a "
2636 -"new contact then a double optin email will be sent"
4437 +#. translators: %s is the number of permissions the agent has
4438 +#: app/Services/TranslationStrings.php:38
4439 +#, php-format
4440 +msgid "%s Permissions"
2637 4441 msgstr ""
2638 4442
2639 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
2640 -msgid ""
2641 -"Select which Fluent Forms fields pair with their<br /> respective Fluent "
2642 -"Support fields."
4443 +#. translators: %s is the number of agents viewing this ticket
4444 +#: app/Services/TranslationStrings.php:40
4445 +#, php-format
4446 +msgid "%s Person Watching"
2643 4447 msgstr ""
2644 4448
2645 -#: app/Services/MailerInbox/MailBoxService.php:81
2646 -msgid "Selected Business has been deleted"
4449 +#. translators: %s is the number of teams selected in the filter
4450 +#: app/Services/TranslationStrings.php:42
4451 +#, php-format
4452 +msgid "%s Team"
2647 4453 msgstr ""
2648 4454
2649 -#: app/Services/MailerInbox/MailBoxService.php:152
2650 -msgid "Selected Business has been set as default"
4455 +#. translators: %s is the number of teams selected in the filter
4456 +#: app/Services/TranslationStrings.php:44
4457 +#, php-format
4458 +msgid "%s Teams"
2651 4459 msgstr ""
2652 4460
2653 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:104
2654 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:156
2655 -msgid "Selected FluentBooking event type is not available."
4461 +#. translators: %s is the number of tickets closed in the selected period
4462 +#: app/Services/TranslationStrings.php:46
4463 +#, php-format
4464 +msgid "%s closed"
2656 4465 msgstr ""
2657 4466
2658 -#: app/Http/Controllers/TicketController.php:1482
2659 -msgid "Selected response has been deleted"
4467 +#. translators: %s is the estimated time, e.g. "2h"
4468 +#: app/Services/TranslationStrings.php:48
4469 +#, php-format
4470 +msgid "%s estimated"
2660 4471 msgstr ""
2661 4472
2662 -#: app/Http/Controllers/TicketController.php:1563
2663 -msgid "Selected response has been updated"
4473 +#. translators: %s is the total time logged, e.g. "1h 30m"
4474 +#: app/Services/TranslationStrings.php:50
4475 +#, php-format
4476 +msgid "%s logged"
2664 4477 msgstr ""
2665 4478
2666 -#: app/Http/Controllers/TicketController.php:1307
2667 -msgid "Selected tags has been added to tickets"
4479 +#. translators: %s is the meeting length in minutes
4480 +#: app/Services/TranslationStrings.php:52
4481 +#, php-format
4482 +msgid "%s min"
2668 4483 msgstr ""
2669 4484
2670 -#: app/Services/Helper.php:1015
2671 -msgid "Self-hosted email and marketing automation for WordPress"
4485 +#. translators: %s is the number of matching options not shown in the list
4486 +#: app/Services/TranslationStrings.php:54
4487 +#, php-format
4488 +msgid "%s more. Search to narrow the list."
2672 4489 msgstr ""
2673 4490
2674 -#: app/Modules/MCP/AbilitiesRegistrar.php:96
2675 -msgid ""
2676 -"Send a customer-visible reply on a ticket. If the ticket is unassigned it is "
2677 -"automatically assigned to you; pass assignee_id to assign someone else in "
2678 -"the same call. Set close_ticket=true to close after replying. Supports saved "
2679 -"replies via saved_reply_id (use list-saved-replies to browse). If you just "
2680 -"need to close without a reply, use close-ticket instead."
4491 +#. translators: %s is the number of replies added while the agent was writing
4492 +#: app/Services/TranslationStrings.php:56
4493 +#, php-format
4494 +msgid "%s new replies arrived while you were writing."
2681 4495 msgstr ""
2682 4496
2683 -#: app/Hooks/Handlers/Menu.php:399
2684 -msgid ""
2685 -"Send Telegram notifications to Group, Channel or individual person inbox and "
2686 -"reply from Telegram inbox"
4497 +#. translators: %s is the number of replies added while the agent was writing
4498 +#: app/Services/TranslationStrings.php:58
4499 +#, php-format
4500 +msgid "%s new reply arrived while you were writing."
2687 4501 msgstr ""
2688 4502
2689 -#: app/Hooks/Handlers/Menu.php:406
2690 -msgid "Send ticket activity notifications to slack"
4503 +#. translators: %s is the name of the customer or agent who replied
4504 +#: app/Services/TranslationStrings.php:60
4505 +#, php-format
4506 +msgid "%s replied while you were writing."
2691 4507 msgstr ""
2692 4508
2693 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
2694 -msgid "Set FluentSupport"
4509 +#. translators: %s is the number of selected tickets
4510 +#: app/Services/TranslationStrings.php:62
4511 +#, php-format
4512 +msgid "%s selected"
2695 4513 msgstr ""
2696 4514
2697 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
2698 -msgid "Set Product"
4515 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4516 +#: app/Services/TranslationStrings.php:66
4517 +#, php-format
4518 +msgid "%s tag"
2699 4519 msgstr ""
2700 4520
2701 -#: app/Modules/PermissionManager.php:486 app/Hooks/Handlers/Menu.php:137
2702 -#: app/Hooks/Handlers/Menu.php:138
2703 -msgid "Settings"
4521 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4522 +#: app/Services/TranslationStrings.php:68
4523 +#, php-format
4524 +msgid "%s tags"
2704 4525 msgstr ""
2705 4526
2706 -#: app/Http/Controllers/SlackController.php:41
2707 -#: app/Http/Controllers/IntegrationController.php:41
2708 -msgid "Settings failed to save"
4527 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4528 +#: app/Services/TranslationStrings.php:70
4529 +#, php-format
4530 +msgid "%s ticket"
2709 4531 msgstr ""
2710 4532
2711 -#: app/Http/Controllers/SlackController.php:48
2712 -#: app/Http/Controllers/SettingsController.php:87
2713 -#: app/Http/Controllers/IntegrationController.php:49
2714 -#: app/Services/MailerInbox/MailBoxService.php:196
2715 -msgid "Settings has been updated"
4533 +#. translators: %s is the number of selected tickets
4534 +#: app/Services/TranslationStrings.php:72
4535 +#, php-format
4536 +msgid "%s ticket selected"
2716 4537 msgstr ""
2717 4538
2718 -#: app/Services/EmailNotification/Settings.php:457
2719 -msgid "Shortcut"
4539 +#. translators: %s is the number of tickets the audit run could not process
4540 +#: app/Services/TranslationStrings.php:74
4541 +#, php-format
4542 +msgid "%s ticket wasn't audited in this run. Click Run Audit again to retry it."
2720 4543 msgstr ""
2721 4544
2722 -#: app/Hooks/Handlers/AuthHandler.php:151
2723 -msgid "Signup"
4545 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4546 +#: app/Services/TranslationStrings.php:76
4547 +#, php-format
4548 +msgid "%s tickets"
2724 4549 msgstr ""
2725 4550
2726 -#: app/Services/Helper.php:984 app/Hooks/Handlers/Menu.php:405
2727 -msgid "Slack"
4551 +#. translators: %s is the number of selected tickets
4552 +#: app/Services/TranslationStrings.php:78
4553 +#, php-format
4554 +msgid "%s tickets selected"
2728 4555 msgstr ""
2729 4556
2730 -#: app/Services/Notifications/NotificationFormatter.php:209
2731 -#: app/Modules/MCP/Tools/ManagementTools.php:879
2732 -msgid "Someone"
4557 +#. translators: %s is the number of tickets the audit run could not process
4558 +#: app/Services/TranslationStrings.php:80
4559 +#, php-format
4560 +msgid "%s tickets weren't audited in this run. Click Run Audit again to retry any that still need it."
2733 4561 msgstr ""
2734 4562
2735 -#: app/Http/Controllers/AuthController.php:585
2736 -msgid ""
2737 -"Someone has requested a new password for the following account on WordPress:"
4563 +#. translators: %s is the number of MCP tools registered
4564 +#: app/Services/TranslationStrings.php:82
4565 +#, php-format
4566 +msgid "%s tool registered"
2738 4567 msgstr ""
2739 4568
2740 -#. %s is the site name
2741 -#: app/Hooks/Handlers/TwoFaHandler.php:214
4569 +#. translators: %s is the number of MCP tools registered
4570 +#: app/Services/TranslationStrings.php:84
2742 4571 #, php-format
2743 -msgid ""
2744 -"Someone requested to login to %s and here is the Login code that you can use "
2745 -"in the login form"
4572 +msgid "%s tools registered"
2746 4573 msgstr ""
2747 4574
2748 -#: app/Services/AvatarUploder.php:29
2749 -msgid "Something went wrong while updating the profile picture"
4575 +#. translators: a duration in minutes, for example "45m"
4576 +#: app/Services/TranslationStrings.php:86
4577 +#, php-format
4578 +msgid "%sm"
2750 4579 msgstr ""
2751 4580
2752 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
2753 -msgid "Something went wrong."
4581 +#. translators: %s is the business.name smartcode
4582 +#: app/Services/TranslationStrings.php:88
4583 +#, php-format
4584 +msgid "(%s is this inbox name)"
2754 4585 msgstr ""
2755 4586
2756 -#: app/Services/Helper.php:1934
2757 -#: app/Http/Controllers/FluentBotController.php:227
2758 -msgid "Something went wrong. Please try again later."
4587 +#. translators: %s is the date of the last migration
4588 +#: app/Services/TranslationStrings.php:90
4589 +#, php-format
4590 +msgid "(Last migration: %s)"
2759 4591 msgstr ""
2760 4592
2761 -#: app/Http/Controllers/TicketController.php:1311
2762 -msgid "Sorry no action found as available"
4593 +#: app/Services/TranslationStrings.php:91
4594 +msgid "(Maximum visibility)"
2763 4595 msgstr ""
2764 4596
2765 -#: app/Http/Controllers/TicketController.php:1388
2766 -msgid "Sorry no tickets found based on your filter and bulk actions"
4597 +#: app/Services/TranslationStrings.php:92
4598 +msgid "(Standard spacing)"
2767 4599 msgstr ""
2768 4600
2769 -#: app/Http/Controllers/CustomerPortalController.php:271
2770 -msgid "Sorry you cannot create response"
4601 +#: app/Services/TranslationStrings.php:93
4602 +msgid "(Table columns)"
2771 4603 msgstr ""
2772 4604
2773 -#: app/Http/Controllers/CustomerPortalController.php:201
2774 -msgid "Sorry you cannot create ticket"
4605 +#: app/Services/TranslationStrings.php:94
4606 +msgid "+ Add Product Bot"
2775 4607 msgstr ""
2776 4608
2777 -#: app/Services/FluentCRMServices.php:124
2778 -msgid "Sorry you do not have permission to add contact tags"
4609 +#: app/Services/TranslationStrings.php:95
4610 +msgid "+ Add Prompt Option"
2779 4611 msgstr ""
2780 4612
2781 -#: app/Http/Controllers/SettingsController.php:539
2782 -msgid "Sorry! FluentCRM could not be installed. Please install manually"
4613 +#. translators: %s is the number of additional items not shown
4614 +#: app/Services/TranslationStrings.php:97
4615 +#, php-format
4616 +msgid "+%s more"
2783 4617 msgstr ""
2784 4618
2785 -#: app/Services/CustomerPortalService.php:304
2786 -msgid "Sorry! No customer found"
4619 +#: app/Services/TranslationStrings.php:98
4620 +msgid ". You can set your actions and run the workflow actions from ticket page."
2787 4621 msgstr ""
2788 4622
2789 -#. %s is the action being performed (e.g., "view", "edit", "delete")
2790 -#: app/Services/CustomerPortalService.php:476
4623 +#: app/Services/TranslationStrings.php:99
4624 +msgid "0.0: Deterministic"
4625 +msgstr ""
4626 +
4627 +#: app/Services/TranslationStrings.php:100
4628 +msgid "0.1 to 0.3: Grounded"
4629 +msgstr ""
4630 +
4631 +#: app/Services/TranslationStrings.php:101
4632 +msgid "0.4 to 0.7: Balanced"
4633 +msgstr ""
4634 +
4635 +#: app/Services/TranslationStrings.php:102
4636 +msgid "0.8 to 1.0: Creative"
4637 +msgstr ""
4638 +
4639 +#: app/Services/TranslationStrings.php:103
4640 +msgid "1.1 to 1.5: Divergent"
4641 +msgstr ""
4642 +
4643 +#: app/Services/TranslationStrings.php:104
4644 +msgid "1.6 to 2.0: Unstable"
4645 +msgstr ""
4646 +
4647 +#. translators: %s is the last four characters of the saved API key
4648 +#: app/Services/TranslationStrings.php:106
2791 4649 #, php-format
2792 -msgid "Sorry! You cannot %s this ticket"
4650 +msgid "A key ending in %s is saved."
2793 4651 msgstr ""
2794 4652
2795 -#: app/Http/Controllers/SettingsController.php:519
2796 -#: app/Http/Controllers/SettingsController.php:556
2797 -msgid "Sorry! you do not have permission to install plugin"
4653 +#: app/Services/TranslationStrings.php:107
4654 +msgid "A key is already saved. Enter a new one only to replace it."
2798 4655 msgstr ""
2799 4656
2800 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
2801 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
2802 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:44
2803 -msgid "Sorry, no tickets available for import."
4657 +#: app/Services/TranslationStrings.php:108
4658 +msgid "AI Activities"
2804 4659 msgstr ""
2805 4660
2806 -#: app/Services/CustomerPortalService.php:491
2807 -msgid "Sorry, You cannot access this ticket"
4661 +#: app/Services/TranslationStrings.php:109
4662 +msgid "AI Intelligence"
2808 4663 msgstr ""
2809 4664
2810 -#: app/Services/CustomerPortalService.php:278
2811 -#: app/Services/CustomerPortalService.php:469
2812 -msgid "Sorry, You do not have access to customer portal"
4665 +#: app/Services/TranslationStrings.php:111
4666 +msgid "AI Provider"
2813 4667 msgstr ""
2814 4668
2815 -#: app/Http/Controllers/TicketController.php:1543
2816 -msgid "Sorry, You do not have permission to approve this draft response"
4669 +#: app/Services/TranslationStrings.php:112
4670 +msgid "AI Summary"
2817 4671 msgstr ""
2818 4672
2819 -#: app/Http/Controllers/McpSettingsController.php:55
2820 -msgid "Sorry, you do not have permission to change the MCP setting."
4673 +#: app/Services/TranslationStrings.php:113
4674 +msgid "AI Ticket Audit"
2821 4675 msgstr ""
2822 4676
2823 -#: app/Services/Tickets/TicketService.php:286
2824 -msgid ""
2825 -"Sorry, you do not have permission to create a ticket in this business box"
4677 +#. translators: %s is the one-line summary the AI audit wrote for the ticket
4678 +#: app/Services/TranslationStrings.php:115
4679 +#, php-format
4680 +msgid "AI audit: %s"
2826 4681 msgstr ""
2827 4682
2828 -#: app/Http/Controllers/TicketController.php:1470
2829 -msgid "Sorry, you do not have permission to delete this response."
4683 +#: app/Services/TranslationStrings.php:116
4684 +msgid "AND"
2830 4685 msgstr ""
2831 4686
2832 -#: app/Http/Controllers/McpSettingsController.php:86
2833 -msgid "Sorry, you do not have permission to install plugins."
4687 +#: app/Services/TranslationStrings.php:117
4688 +msgid "API Key"
2834 4689 msgstr ""
2835 4690
2836 -#: app/Services/CustomerPortalService.php:296
2837 -#: app/Services/CustomerPortalService.php:465
2838 -msgid "Sorry, You do not have permission to this support ticket"
4691 +#: app/Services/TranslationStrings.php:118
4692 +msgid "API key is required"
2839 4693 msgstr ""
2840 4694
2841 -#: app/Http/Controllers/Controller.php:40
2842 -msgid "Sorry, You do not have permission to this ticket"
4695 +#: app/Services/TranslationStrings.php:119
4696 +msgid "API key saved. Leave blank to keep it."
2843 4697 msgstr ""
2844 4698
2845 -#: app/Http/Controllers/TicketController.php:1531
2846 -#: app/Http/Controllers/TicketController.php:1549
2847 -msgid "Sorry, you do not have permission to update this response."
4699 +#: app/Services/TranslationStrings.php:120
4700 +msgid "Access Token"
2848 4701 msgstr ""
2849 4702
2850 -#: app/Http/Controllers/TicketController.php:536
2851 -#: app/Http/Controllers/TicketController.php:692
2852 -#: app/Http/Controllers/TicketController.php:740
2853 -#: app/Http/Controllers/NotificationController.php:19
2854 -#: app/Http/Controllers/NotificationController.php:38
2855 -#: app/Http/Controllers/NotificationController.php:62
2856 -#: app/Http/Controllers/NotificationController.php:77
2857 -#: app/Http/Controllers/NotificationController.php:93
2858 -msgid ""
2859 -"Sorry, You do not have permission. Please add yourself as support agent first"
4703 +#: app/Services/TranslationStrings.php:122
4704 +msgid "Action Title"
2860 4705 msgstr ""
2861 4706
2862 -#: app/Hooks/Handlers/TwoFaHandler.php:155
2863 -msgid "Sorry, your login code has been expired. Please try to login again"
4707 +#: app/Services/TranslationStrings.php:123
4708 +msgid "Actions"
2864 4709 msgstr ""
2865 4710
2866 -#: app/Hooks/Handlers/ExternalPages.php:109
2867 -msgid ""
2868 -"Sorry, Your secure sign is invalid, Please reload the previous page and get "
2869 -"new signed url"
4711 +#: app/Services/TranslationStrings.php:124
4712 +msgid "Activate FluentHub"
2870 4713 msgstr ""
2871 4714
2872 -#: app/Modules/PermissionManager.php:471
2873 -msgid "Split Ticket"
4715 +#: app/Services/TranslationStrings.php:125
4716 +msgid "Activate a different license key"
2874 4717 msgstr ""
2875 4718
2876 -#: app/Modules/MCP/AbilitiesRegistrar.php:284
2877 -msgid ""
2878 -"START HERE — call this first in any session. Returns: your agent identity, "
2879 -"your open ticket queue, tickets needing attention (unassigned/longest-"
2880 -"waiting/critical/SLA breaches), all reference data "
2881 -"(agents/products/mailboxes/tags with IDs), ticket stats, valid "
2882 -"priority/status values, and AI guidelines. One call gives you full "
2883 -"situational awareness. my_queue is split into awaiting_your_reply (customer "
2884 -"spoke last — actionable, ranked oldest-waiting-first) and awaiting_customer "
2885 -"(you replied last — informational only); each has a _total count and a "
2886 -"_truncated flag since only the first page is returned (10 rows for "
2887 -"awaiting_your_reply, 5 for awaiting_customer). Each attention-list row "
2888 -"includes last_reply_by (\"agent\" | \"customer\" | null) and response_count "
2889 -"(same meaning as in list-tickets: last_reply_by=\"customer\" means awaiting "
2890 -"an agent reply; response_count excludes internal notes) — triage your queue "
2891 -"from this single call, starting with my_queue.awaiting_your_reply; do not "
2892 -"call get-ticket per ticket unless you need the conversation body."
4719 +#: app/Services/TranslationStrings.php:127
4720 +msgid "Active Agents"
2893 4721 msgstr ""
2894 4722
2895 -#: app/Models/Customer.php:55 app/Models/Traits/CustomerTrait.php:142
2896 -#: app/Models/Traits/CustomerTrait.php:144
2897 -#: app/Hooks/Handlers/AuthHandler.php:425
2898 -#: app/Hooks/Handlers/AuthHandler.php:427
2899 -#: app/Hooks/Handlers/PrivacyHandler.php:248
2900 -msgid "State"
4723 +#: app/Services/TranslationStrings.php:128
4724 +msgid "Active agents"
2901 4725 msgstr ""
2902 4726
2903 -#: app/Models/Traits/CustomerTrait.php:99
2904 -#: app/Hooks/Handlers/PrivacyHandler.php:220
2905 -msgid "Status"
4727 +#: app/Services/TranslationStrings.php:129
4728 +msgid "Activity"
2906 4729 msgstr ""
2907 4730
2908 -#: app/Http/Controllers/SettingsController.php:215
2909 -msgid "Subscribed"
4731 +#: app/Services/TranslationStrings.php:130
4732 +msgid "Activity Log Settings"
2910 4733 msgstr ""
2911 4734
2912 -#: app/Http/Controllers/AuthController.php:197
2913 -msgid "Successfully registered to the site."
4735 +#: app/Services/TranslationStrings.php:131
4736 +msgid "Activity Logs are currently disabled"
2914 4737 msgstr ""
2915 4738
2916 -#: app/Services/Integrations/IntegrationInit.php:63
2917 -#: app/Services/Integrations/FluentCart/FluentCart.php:242
2918 -msgid "Support"
4739 +#: app/Services/TranslationStrings.php:132
4740 +msgid "Activity Trends by Time of Day"
2919 4741 msgstr ""
2920 4742
2921 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
2922 -msgid "Support Customer Field"
4743 +#: app/Services/TranslationStrings.php:133
4744 +msgid "Adapter"
2923 4745 msgstr ""
2924 4746
2925 -#: app/Http/Controllers/SettingsController.php:143
2926 -msgid "Support Portal"
4747 +#: app/Services/TranslationStrings.php:134
4748 +msgid "Add"
2927 4749 msgstr ""
2928 4750
2929 -#: app/Services/Helper.php:1178
2930 -msgid "Support Staff"
4751 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
4752 +#: app/Services/TranslationStrings.php:136
4753 +#, php-format
4754 +msgid "Add %1$s to %2$s"
2931 4755 msgstr ""
2932 4756
2933 -#: app/Http/Controllers/AgentController.php:183
2934 -msgid "Support Staff avatar reset to gravatar default"
4757 +#: app/Services/TranslationStrings.php:137
4758 +msgid "Add Another Action"
2935 4759 msgstr ""
2936 4760
2937 -#: app/Http/Controllers/AgentController.php:44
2938 -msgid "Support Staff has been added"
4761 +#: app/Services/TranslationStrings.php:138
4762 +#: app/Services/TranslationStrings.php:1587
4763 +msgid "Add Attachment"
2939 4764 msgstr ""
2940 4765
2941 -#: app/Http/Controllers/AgentController.php:97
2942 -msgid "Support Staff has been deleted"
4766 +#: app/Services/TranslationStrings.php:139
4767 +msgid "Add Bookmark"
2943 4768 msgstr ""
2944 4769
2945 -#: app/Http/Controllers/AgentController.php:73
2946 -msgid "Support Staff has been updated"
4770 +#: app/Services/TranslationStrings.php:140
4771 +msgid "Add Business Inbox"
2947 4772 msgstr ""
2948 4773
2949 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:364
2950 -msgid "Support ticket creation failed, because customer email is blocked"
4774 +#: app/Services/TranslationStrings.php:141
4775 +msgid "Add Customer"
2951 4776 msgstr ""
2952 4777
2953 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:346
2954 -msgid "Support ticket creation failed, because no valid customer email found"
4778 +#: app/Services/TranslationStrings.php:142
4779 +msgid "Add Draft Reply"
2955 4780 msgstr ""
2956 4781
2957 -#. %d is the ticket ID number
2958 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:396
2959 -msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
4782 +#: app/Services/TranslationStrings.php:143
4783 +msgid "Add Group"
2960 4784 msgstr ""
2961 4785
2962 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:24
2963 -msgid "Support Tickets by Fluent Support"
4786 +#: app/Services/TranslationStrings.php:145
4787 +msgid "Add Log"
2964 4788 msgstr ""
2965 4789
2966 -#: app/Services/Tickets/CustomFieldsService.php:12
2967 -#: app/Services/Tickets/CustomFieldsService.php:15
2968 -msgid "Support Type"
4790 +#: app/Services/TranslationStrings.php:146
4791 +msgid "Add More"
2969 4792 msgstr ""
2970 4793
2971 -#. %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
2972 -#: app/Services/Helper.php:176
4794 +#: app/Services/TranslationStrings.php:147
4795 +msgid "Add New"
4796 +msgstr ""
4797 +
4798 +#: app/Services/TranslationStrings.php:148
4799 +msgid "Add New Business Box"
4800 +msgstr ""
4801 +
4802 +#: app/Services/TranslationStrings.php:149
4803 +msgid "Add New Custom Field"
4804 +msgstr ""
4805 +
4806 +#: app/Services/TranslationStrings.php:150
4807 +msgid "Add New Field"
4808 +msgstr ""
4809 +
4810 +#: app/Services/TranslationStrings.php:151
4811 +msgid "Add New Support Staff"
4812 +msgstr ""
4813 +
4814 +#: app/Services/TranslationStrings.php:152
4815 +msgid "Add Tags"
4816 +msgstr ""
4817 +
4818 +#: app/Services/TranslationStrings.php:153
4819 +msgid "Add Task to Fluent Boards"
4820 +msgstr ""
4821 +
4822 +#: app/Services/TranslationStrings.php:154
4823 +msgid "Add Ticket"
4824 +msgstr ""
4825 +
4826 +#: app/Services/TranslationStrings.php:155
4827 +msgid "Add Ticket Tag"
4828 +msgstr ""
4829 +
4830 +#: app/Services/TranslationStrings.php:156
4831 +msgid "Add Watcher"
4832 +msgstr ""
4833 +
4834 +#: app/Services/TranslationStrings.php:157
4835 +msgid "Add a New Business Inbox"
4836 +msgstr ""
4837 +
4838 +#: app/Services/TranslationStrings.php:158
4839 +msgid "Add a New Product"
4840 +msgstr ""
4841 +
4842 +#: app/Services/TranslationStrings.php:159
4843 +msgid "Add a New Workflow"
4844 +msgstr ""
4845 +
4846 +#: app/Services/TranslationStrings.php:160
4847 +msgid "Add a bot in FluentBot settings before chatting."
4848 +msgstr ""
4849 +
4850 +#: app/Services/TranslationStrings.php:161
4851 +msgid "Add a general bot or a product-specific bot in FluentBot settings before chatting."
4852 +msgstr ""
4853 +
4854 +#: app/Services/TranslationStrings.php:162
4855 +msgid "Add a message to include with the booking link (optional)"
4856 +msgstr ""
4857 +
4858 +#: app/Services/TranslationStrings.php:163
4859 +msgid "Add new customer"
4860 +msgstr ""
4861 +
4862 +#: app/Services/TranslationStrings.php:164
4863 +msgid "Add or remove"
4864 +msgstr ""
4865 +
4866 +#: app/Services/TranslationStrings.php:165
4867 +msgid "Add team members to handle support tickets"
4868 +msgstr ""
4869 +
4870 +#: app/Services/TranslationStrings.php:166
4871 +msgid "Add to FluentBot"
4872 +msgstr ""
4873 +
4874 +#: app/Services/TranslationStrings.php:167
4875 +msgid "Add to home"
4876 +msgstr ""
4877 +
4878 +#: app/Services/TranslationStrings.php:168
4879 +msgid "Added"
4880 +msgstr ""
4881 +
4882 +#: app/Services/TranslationStrings.php:169
4883 +msgid "Added Internal Info"
4884 +msgstr ""
4885 +
4886 +#: app/Services/TranslationStrings.php:170
4887 +msgid "Added Note"
4888 +msgstr ""
4889 +
4890 +#: app/Services/TranslationStrings.php:171
4891 +msgid "Additional Details"
4892 +msgstr ""
4893 +
4894 +#: app/Services/TranslationStrings.php:172
4895 +msgid "Additional Info"
4896 +msgstr ""
4897 +
4898 +#: app/Services/TranslationStrings.php:173
4899 +msgid "Admin Email Address"
4900 +msgstr ""
4901 +
4902 +#: app/Services/TranslationStrings.php:174
4903 +msgid "Admin Label (Optional)"
4904 +msgstr ""
4905 +
4906 +#: app/Services/TranslationStrings.php:175
4907 +msgid "Admin Priority"
4908 +msgstr ""
4909 +
4910 +#: app/Services/TranslationStrings.php:176
4911 +msgid "Administrator, full site access"
4912 +msgstr ""
4913 +
4914 +#: app/Services/TranslationStrings.php:177
4915 +msgid "Advanced filter"
4916 +msgstr ""
4917 +
4918 +#: app/Services/TranslationStrings.php:178
4919 +msgid "Agent"
4920 +msgstr ""
4921 +
4922 +#: app/Services/TranslationStrings.php:179
4923 +msgid "Agent Comparison"
4924 +msgstr ""
4925 +
4926 +#: app/Services/TranslationStrings.php:180
4927 +msgid "Agent Email"
4928 +msgstr ""
4929 +
4930 +#: app/Services/TranslationStrings.php:183
4931 +msgid "Agent Group"
4932 +msgstr ""
4933 +
4934 +#: app/Services/TranslationStrings.php:184
4935 +msgid "Agent Group Statistics"
4936 +msgstr ""
4937 +
4938 +#: app/Services/TranslationStrings.php:185
4939 +msgid "Agent Group Summary"
4940 +msgstr ""
4941 +
4942 +#: app/Services/TranslationStrings.php:186
4943 +msgid "Agent Groups Reports"
4944 +msgstr ""
4945 +
4946 +#: app/Services/TranslationStrings.php:188
4947 +msgid "Agent Only Field"
4948 +msgstr ""
4949 +
4950 +#: app/Services/TranslationStrings.php:189
4951 +msgid "Agent Performance"
4952 +msgstr ""
4953 +
4954 +#: app/Services/TranslationStrings.php:190
4955 +msgid "Agent Performance (Today)"
4956 +msgstr ""
4957 +
4958 +#: app/Services/TranslationStrings.php:191
4959 +msgid "Agent Priority"
4960 +msgstr ""
4961 +
4962 +#: app/Services/TranslationStrings.php:192
4963 +msgid "Agent Replies"
4964 +msgstr ""
4965 +
4966 +#: app/Services/TranslationStrings.php:193
4967 +msgid "Agent Response"
4968 +msgstr ""
4969 +
4970 +#: app/Services/TranslationStrings.php:194
4971 +msgid "Agent Response Stats"
4972 +msgstr ""
4973 +
4974 +#: app/Services/TranslationStrings.php:195
4975 +msgid "Agent Signature"
4976 +msgstr ""
4977 +
4978 +#: app/Services/TranslationStrings.php:196
4979 +msgid "Agent Title"
4980 +msgstr ""
4981 +
4982 +#: app/Services/TranslationStrings.php:198
4983 +msgid "Agent response comparison"
4984 +msgstr ""
4985 +
4986 +#: app/Services/TranslationStrings.php:199
4987 +msgid "Agents will receive notifications when they are mentioned in replies or internal notes. This cannot be disabled from these settings."
4988 +msgstr ""
4989 +
4990 +#: app/Services/TranslationStrings.php:200
4991 +msgid "Agents"
4992 +msgstr ""
4993 +
4994 +#: app/Services/TranslationStrings.php:201
4995 +msgid "Agents Report Summary"
4996 +msgstr ""
4997 +
4998 +#: app/Services/TranslationStrings.php:202
4999 +msgid "Agents Reports"
5000 +msgstr ""
5001 +
5002 +#: app/Services/TranslationStrings.php:203
5003 +msgid "Agents Statistics"
5004 +msgstr ""
5005 +
5006 +#: app/Services/TranslationStrings.php:205
5007 +msgid "All Agent"
5008 +msgstr ""
5009 +
5010 +#: app/Services/TranslationStrings.php:206
5011 +msgid "All Agent Groups"
5012 +msgstr ""
5013 +
5014 +#: app/Services/TranslationStrings.php:207
5015 +msgid "All Business Box"
5016 +msgstr ""
5017 +
5018 +#: app/Services/TranslationStrings.php:208
5019 +msgid "All Customers"
5020 +msgstr ""
5021 +
5022 +#: app/Services/TranslationStrings.php:209
5023 +msgid "All Mailboxes"
5024 +msgstr ""
5025 +
5026 +#: app/Services/TranslationStrings.php:210
5027 +msgid "All Product"
5028 +msgstr ""
5029 +
5030 +#: app/Services/TranslationStrings.php:211
5031 +#: app/Services/TranslationStrings.php:1590
5032 +msgid "All Products"
5033 +msgstr ""
5034 +
5035 +#: app/Services/TranslationStrings.php:212
5036 +msgid "All Support Staff"
5037 +msgstr ""
5038 +
5039 +#: app/Services/TranslationStrings.php:213
5040 +msgid "All Teams"
5041 +msgstr ""
5042 +
5043 +#: app/Services/TranslationStrings.php:214
5044 +#: app/Services/TranslationStrings.php:1591
5045 +msgid "All Tickets"
5046 +msgstr ""
5047 +
5048 +#: app/Services/TranslationStrings.php:215
5049 +msgid "All Widgets"
5050 +msgstr ""
5051 +
5052 +#: app/Services/TranslationStrings.php:216
5053 +msgid "All Workflows"
5054 +msgstr ""
5055 +
5056 +#: app/Services/TranslationStrings.php:217
5057 +msgid "All agents in this group will be moved to the selected fallback group."
5058 +msgstr ""
5059 +
5060 +#: app/Services/TranslationStrings.php:218
5061 +msgid "All or Custom"
5062 +msgstr ""
5063 +
5064 +#: app/Services/TranslationStrings.php:219
5065 +msgid "All the forwarded emails to this address will be synced with your tickets. Below is your mask email address"
5066 +msgstr ""
5067 +
5068 +#: app/Services/TranslationStrings.php:220
5069 +msgid "All ticket replies sent as context"
5070 +msgstr ""
5071 +
5072 +#: app/Services/TranslationStrings.php:221
5073 +msgid "Allow Fluent Support to collect non-sensitive data and usage information."
5074 +msgstr ""
5075 +
5076 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
5077 +#: app/Services/TranslationStrings.php:223
2973 5078 #, php-format
2974 -msgid "Supported Types: %1$s and max file size: %2$.01fMB"
5079 +msgid "Already done: %1$s. The rest failed. Click \"%2$s\" again to retry it."
2975 5080 msgstr ""
2976 5081
2977 -#: app/Modules/MCP/Tools/ManagementTools.php:504
5082 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
5083 +#: app/Services/TranslationStrings.php:225
5084 +msgid "Already on all"
5085 +msgstr ""
5086 +
5087 +#: app/Services/TranslationStrings.php:226
5088 +msgid "Already set"
5089 +msgstr ""
5090 +
5091 +#. translators: %s is how much of the previous migration finished, as a percentage, e.g. "40%"
5092 +#: app/Services/TranslationStrings.php:228
2978 5093 #, php-format
2979 -msgid "Tag \"%s\" already exists"
5094 +msgid "An incomplete migration exists (%s completed). Would you like to resume from the previous one?"
2980 5095 msgstr ""
2981 5096
2982 -#: app/Modules/MCP/Tools/ManagementTools.php:503
5097 +#: app/Services/TranslationStrings.php:229
5098 +msgid "An incomplete migration exists. Would you like to resume from the previous one?"
5099 +msgstr ""
5100 +
5101 +#: app/Services/TranslationStrings.php:230
5102 +msgid "Answered same day"
5103 +msgstr ""
5104 +
5105 +#: app/Services/TranslationStrings.php:231
5106 +msgid "App ID"
5107 +msgstr ""
5108 +
5109 +#: app/Services/TranslationStrings.php:232
5110 +msgid "App Secret"
5111 +msgstr ""
5112 +
5113 +#: app/Services/TranslationStrings.php:233
5114 +msgid "Application password"
5115 +msgstr ""
5116 +
5117 +#: app/Services/TranslationStrings.php:234
5118 +#: app/Services/TranslationStrings.php:1592
5119 +msgid "Apply"
5120 +msgstr ""
5121 +
5122 +#: app/Services/TranslationStrings.php:235
5123 +msgid "Apply / Remove Lists on FluentCRM Profile"
5124 +msgstr ""
5125 +
5126 +#: app/Services/TranslationStrings.php:236
5127 +msgid "Apply / Remove Tags on FluentCRM Profile"
5128 +msgstr ""
5129 +
5130 +#: app/Services/TranslationStrings.php:237
5131 +msgid "Apply Cc"
5132 +msgstr ""
5133 +
5134 +#: app/Services/TranslationStrings.php:238
5135 +msgid "Apply Filter"
5136 +msgstr ""
5137 +
5138 +#. translators: %s is the name of the bulk action being applied
5139 +#: app/Services/TranslationStrings.php:240
2983 5140 #, php-format
2984 -msgid "Tag \"%s\" created"
5141 +msgid "Applying: %s"
2985 5142 msgstr ""
2986 5143
2987 -#: app/Http/Controllers/TicketController.php:1709
2988 -msgid "Tag has been added to this ticket"
5144 +#: app/Services/TranslationStrings.php:241
5145 +msgid "Approve"
2989 5146 msgstr ""
2990 5147
2991 -#: app/Http/Controllers/TicketController.php:1735
2992 -msgid "Tag has been removed from this ticket"
5148 +#: app/Services/TranslationStrings.php:242
5149 +msgid "Are You Sure? You can not undo this action."
2993 5150 msgstr ""
2994 5151
2995 -#: app/Modules/MCP/Tools/ManagementTools.php:750
2996 -msgid "tag_ids is required for the tag action"
5152 +#: app/Services/TranslationStrings.php:243
5153 +msgid "Are you sure to delete this Ticket?"
2997 5154 msgstr ""
2998 5155
2999 -#: app/Modules/MCP/Tools/TicketTools.php:833
3000 -msgid "Target ticket not found"
5156 +#: app/Services/TranslationStrings.php:244
5157 +msgid "Are you sure to delete this customer? It will delete all associated data with this customer"
3001 5158 msgstr ""
3002 5159
3003 -#: app/Modules/MCP/Tools/TicketTools.php:818
3004 -msgid "target_ticket_id and merge_ticket_ids are required"
5160 +#: app/Services/TranslationStrings.php:245
5161 +msgid "Are you sure to delete this?"
3005 5162 msgstr ""
3006 5163
3007 -#: app/Modules/MCP/Tools/TicketTools.php:826
3008 -msgid "target_ticket_id must not also appear in merge_ticket_ids"
5164 +#: app/Services/TranslationStrings.php:246
5165 +msgid "Are you sure to delete this? All associate data will be deleted"
3009 5166 msgstr ""
3010 5167
3011 -#: app/Http/Controllers/FluentBoardsController.php:97
3012 -msgid "Task successfully added to Fluent Boards"
5168 +#. translators: %s is the number of customers selected for deletion
5169 +#: app/Services/TranslationStrings.php:248
5170 +#, php-format
5171 +msgid "Are you sure you want to delete %s customer? All data associated with this customer will be deleted."
3013 5172 msgstr ""
3014 5173
3015 -#: app/Services/Helper.php:1005 app/Hooks/Handlers/Menu.php:398
3016 -msgid "Telegram"
5174 +#. translators: %s is the number of customers selected for deletion
5175 +#: app/Services/TranslationStrings.php:250
5176 +#, php-format
5177 +msgid "Are you sure you want to delete %s customers? All data associated with these customers will be deleted."
3017 5178 msgstr ""
3018 5179
3019 -#: app/Hooks/Handlers/EmailVerificationHandler.php:98
3020 -msgid ""
3021 -"Thank you for registering with us! To complete the setup of your account, "
3022 -"please enter the verification code below on the registration page."
5180 +#. translators: %s is the number of workflows selected for deletion
5181 +#: app/Services/TranslationStrings.php:252
5182 +#, php-format
5183 +msgid "Are you sure you want to delete %s workflow? All associated data will be deleted."
3023 5184 msgstr ""
3024 5185
3025 -#: app/Modules/MCP/Support/TicketAccessGuard.php:72
3026 -msgid "That agent is restricted from this ticket's mailbox"
5186 +#. translators: %s is the number of workflows selected for deletion
5187 +#: app/Services/TranslationStrings.php:254
5188 +#, php-format
5189 +msgid "Are you sure you want to delete %s workflows? All associated data will be deleted."
3027 5190 msgstr ""
3028 5191
3029 -#: app/Http/Controllers/TicketController.php:1083
3030 -msgid ""
3031 -"The assigned agent is restricted from the selected mailbox. Reassign the "
3032 -"ticket before moving it."
5192 +#: app/Services/TranslationStrings.php:255
5193 +msgid "Are you sure you want to discard this draft response?"
3033 5194 msgstr ""
3034 5195
3035 -#. %.01f is the maximum file size in megabytes
3036 -#: app/Http/Controllers/UploaderController.php:128
5196 +#: app/Services/TranslationStrings.php:256
5197 +msgid "Are you sure you want to merge these tickets?"
5198 +msgstr ""
5199 +
5200 +#: app/Services/TranslationStrings.php:257
5201 +msgid "Are you sure you want to regenerate the webhook URL? You will need to update every service that uses the current URL."
5202 +msgstr ""
5203 +
5204 +#: app/Services/TranslationStrings.php:258
5205 +#: app/Services/TranslationStrings.php:1593
5206 +msgid "Ascending"
5207 +msgstr ""
5208 +
5209 +#: app/Services/TranslationStrings.php:259
5210 +msgid "Ask AI"
5211 +msgstr ""
5212 +
5213 +#: app/Services/TranslationStrings.php:260
5214 +msgid "Ask FluentBot"
5215 +msgstr ""
5216 +
5217 +#: app/Services/TranslationStrings.php:261
5218 +msgid "Assign"
5219 +msgstr ""
5220 +
5221 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5222 +#: app/Services/TranslationStrings.php:263
3037 5223 #, php-format
3038 -msgid ""
3039 -"The file cannot be more than %.01fMB. Please upload somewhere like "
3040 -"Dropbox/Google Drive and paste the link in the response"
5224 +msgid "Assign %1$s to %2$s"
3041 5225 msgstr ""
3042 5226
3043 -#: app/Services/Helper.php:1092
3044 -msgid "The leading course platform built for WordPress"
5227 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5228 +#: app/Services/TranslationStrings.php:265
5229 +#, php-format
5230 +msgid "Assign %1$s via %2$s"
3045 5231 msgstr ""
3046 5232
3047 -#: app/Services/Helper.php:966
3048 -msgid "The most popular e-commerce platform for WordPress"
5233 +#: app/Services/TranslationStrings.php:266
5234 +msgid "Assign Agent"
3049 5235 msgstr ""
3050 5236
3051 -#: app/Http/Controllers/AgentGroupController.php:137
3052 -msgid "The selected fallback group does not exist"
5237 +#: app/Services/TranslationStrings.php:267
5238 +msgid "Assign to"
3053 5239 msgstr ""
3054 5240
3055 -#: app/Modules/MCP/Helpers/MCPHelper.php:564
3056 -msgid "The specified agent does not exist"
5241 +#: app/Services/TranslationStrings.php:268
5242 +msgid "Assign to agent group"
3057 5243 msgstr ""
3058 5244
3059 -#: app/Modules/MCP/Tools/TicketTools.php:475
3060 -#: app/Modules/MCP/Tools/TicketTools.php:657
3061 -msgid "The specified mailbox does not exist"
5245 +#: app/Services/TranslationStrings.php:269
5246 +msgid "Assigned Agent"
3062 5247 msgstr ""
3063 5248
3064 -#: app/Modules/MCP/Tools/TicketTools.php:464
3065 -#: app/Modules/MCP/Tools/TicketTools.php:667
3066 -#: app/Modules/MCP/Tools/ResponseTools.php:65
3067 -#: app/Modules/MCP/Tools/ResponseTools.php:128
3068 -msgid "The specified product does not exist"
5249 +#: app/Services/TranslationStrings.php:270
5250 +msgid "Assigned Agent First Name"
3069 5251 msgstr ""
3070 5252
3071 -#: app/Services/Helper.php:1071
3072 -msgid "The standard plugin for knowledge base and documentation"
5253 +#: app/Services/TranslationStrings.php:271
5254 +msgid "Assigned Agent Full Name"
3073 5255 msgstr ""
3074 5256
3075 -#: app/Services/Helper.php:994
3076 -msgid "The ultimate platform for any member-focused business"
5257 +#. translators: %s is the assigned agent's name
5258 +#: app/Services/TranslationStrings.php:273
5259 +#, php-format
5260 +msgid "Assigned Agent: %s"
3077 5261 msgstr ""
3078 5262
3079 -#. Description of the plugin
3080 -msgid "The Ultimate Support Plugin For Your WordPress."
5263 +#: app/Services/TranslationStrings.php:274
5264 +msgid "Assigned Permissions"
3081 5265 msgstr ""
3082 5266
3083 -#: app/Services/Helper.php:1057
3084 -msgid "The ultimate WordPress platform for digital products"
5267 +#: app/Services/TranslationStrings.php:275
5268 +msgid "AssignedAgent Last Name"
3085 5269 msgstr ""
3086 5270
3087 -#: app/Hooks/Handlers/EmailVerificationHandler.php:102
3088 -#: app/Hooks/Handlers/TwoFaHandler.php:218
3089 -msgid ""
3090 -"This code is valid for 10 minutes and is meant to ensure the security of "
3091 -"your account. If you did not initiate this request, please ignore this email."
5271 +#: app/Services/TranslationStrings.php:276
5272 +msgid "Assigner First Name"
3092 5273 msgstr ""
3093 5274
3094 -#: app/Services/EmailNotification/Settings.php:565
3095 -msgid ""
3096 -"This email will be sent to Assigned Agent or Admin when a customer reply to "
3097 -"a ticket"
5275 +#: app/Services/TranslationStrings.php:277
5276 +msgid "Assigner Full Name"
3098 5277 msgstr ""
3099 5278
3100 -#: app/Services/EmailNotification/Settings.php:573
3101 -msgid "This email will be sent to newly assigned agent"
5279 +#: app/Services/TranslationStrings.php:278
5280 +msgid "Assigner Last Name"
3102 5281 msgstr ""
3103 5282
3104 -#: app/Services/EmailNotification/Settings.php:533
3105 -msgid "This email will be sent when a customer submit a support ticket"
5283 +#: app/Services/TranslationStrings.php:279
5284 +msgid "Assignment"
3106 5285 msgstr ""
3107 5286
3108 -#: app/Services/EmailNotification/Settings.php:549
3109 -msgid "This email will be sent when an agent close a ticket"
5287 +#: app/Services/TranslationStrings.php:280
5288 +msgid "Audit incomplete"
3110 5289 msgstr ""
3111 5290
3112 -#: app/Services/EmailNotification/Settings.php:589
3113 -msgid ""
3114 -"This email will be sent when an agent creates a ticket using the \"Agent "
3115 -"Initiated\" option to proactively reach out to a customer — includes the "
3116 -"agent's message content"
5291 +#: app/Services/TranslationStrings.php:281
5292 +msgid "Audited"
3117 5293 msgstr ""
3118 5294
3119 -#: app/Services/EmailNotification/Settings.php:581
3120 -msgid ""
3121 -"This email will be sent when an agent logs a ticket on behalf of a customer "
3122 -"(e.g. from a phone call or email received outside the system)"
5295 +#: app/Services/TranslationStrings.php:282
5296 +msgid "Auditing tickets…"
3123 5297 msgstr ""
3124 5298
3125 -#: app/Services/EmailNotification/Settings.php:541
3126 -msgid "This email will be sent when an agent reply to a ticket"
5299 +#: app/Services/TranslationStrings.php:283
5300 +msgid "Author Name"
3127 5301 msgstr ""
3128 5302
3129 -#: app/Services/EmailNotification/Settings.php:557
3130 -msgid ""
3131 -"This email will be sent when the business when a new ticket has been "
3132 -"submitted"
5303 +#. translators: %s is the label of the Authorization Code field
5304 +#: app/Services/TranslationStrings.php:285
5305 +msgid "Authorization Code"
3133 5306 msgstr ""
3134 5307
3135 -#: app/Http/Controllers/TicketController.php:1523
3136 -msgid "This response type cannot be edited."
5308 +#: app/Services/TranslationStrings.php:287
5309 +msgid "Auto Close tickets based on active days or based on tags or waiting time."
3137 5310 msgstr ""
3138 5311
3139 -#: app/Http/Controllers/TicketController.php:895
3140 -#: app/Http/Controllers/TicketController.php:1092
3141 -msgid "This ticket property cannot be updated."
5312 +#: app/Services/TranslationStrings.php:288
5313 +msgid "Automate your tickets by applying manual or automated tasks"
3142 5314 msgstr ""
3143 5315
3144 -#: app/Services/Notifications/NotificationCategory.php:33
3145 -msgid "Ticket Activity"
5316 +#: app/Services/TranslationStrings.php:289
5317 +msgid "Automatic"
3146 5318 msgstr ""
3147 5319
3148 -#: app/Services/EmailNotification/Settings.php:572
3149 -msgid "Ticket Agent Change (To Agent)"
5320 +#: app/Services/TranslationStrings.php:290
5321 +msgid "When the subject line contains \"Bug Report\", Fluent Support automatically adds a tag, sends an email to the customer and assigns a support agent."
3150 5322 msgstr ""
3151 5323
3152 -#: app/Hooks/Handlers/PrivacyHandler.php:83
3153 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
3154 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
3155 -msgid "Ticket Attachments"
5324 +#: app/Services/TranslationStrings.php:291
5325 +msgid "Automatic workflows are always on and run on the ticket events you select. Based on what happens to your tickets and conversations, they run the defined actions automatically."
3156 5326 msgstr ""
3157 5327
3158 -#: app/Http/Controllers/TicketController.php:275
3159 -#: app/Http/Controllers/TicketController.php:438
3160 -#: app/Http/Controllers/TicketController.php:1459
3161 -#: app/Http/Controllers/TicketController.php:1505
3162 -msgid "Ticket cannot be fetched due to restricted mailbox"
5328 +#: app/Services/TranslationStrings.php:292
5329 +msgid "Automatically delete AI activity logs after days"
3163 5330 msgstr ""
3164 5331
3165 -#: app/Services/EmailNotification/Settings.php:548
3166 -msgid "Ticket Closed by Agent (To Customer)"
5332 +#: app/Services/TranslationStrings.php:293
5333 +msgid "Automatically delete activity logs after days"
3167 5334 msgstr ""
3168 5335
3169 -#: app/Hooks/Handlers/PrivacyHandler.php:79
3170 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
3171 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
3172 -msgid "Ticket Content"
5336 +#: app/Services/TranslationStrings.php:294
5337 +msgid "Automation"
3173 5338 msgstr ""
3174 5339
3175 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
3176 -msgid "Ticket content is required"
5340 +#: app/Services/TranslationStrings.php:295
5341 +msgid "Available Shortcodes"
3177 5342 msgstr ""
3178 5343
3179 -#: app/Services/EmailNotification/Settings.php:556
3180 -msgid "Ticket Created (To Admin)"
5344 +#: app/Services/TranslationStrings.php:296
5345 +msgid "Available times"
3181 5346 msgstr ""
3182 5347
3183 -#: app/Services/EmailNotification/Settings.php:532
3184 -msgid "Ticket Created (To Customer)"
5348 +#: app/Services/TranslationStrings.php:297
5349 +msgid "Average Response"
3185 5350 msgstr ""
3186 5351
3187 -#: app/Hooks/Handlers/PrivacyHandler.php:103
3188 -msgid "Ticket Created At"
5352 +#. translators: %s is the average time tickets have been waiting, e.g. 3 hours
5353 +#: app/Services/TranslationStrings.php:300
5354 +#, php-format
5355 +msgid "Average Waiting: %s"
3189 5356 msgstr ""
3190 5357
3191 -#: app/Modules/MCP/Tools/TicketTools.php:524
3192 -msgid ""
3193 -"Ticket created unassigned. Your permission level does not include access to "
3194 -"unassigned tickets, so follow-up actions (reply, close, update) will be "
3195 -"denied until the ticket is assigned to you by a manager."
5358 +#: app/Services/TranslationStrings.php:301
5359 +msgid "Avg. Customer Wait"
3196 5360 msgstr ""
3197 5361
3198 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
3199 -msgid "Ticket Custom Fields"
5362 +#: app/Services/TranslationStrings.php:302
5363 +msgid "Avg. Response"
3200 5364 msgstr ""
3201 5365
3202 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
3203 -msgid "Ticket Description"
5366 +#: app/Services/TranslationStrings.php:303
5367 +msgid "Avg. Sentiment Score"
3204 5368 msgstr ""
3205 5369
3206 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
3207 -msgid "Ticket Description (you can use any smart code)"
5370 +#: app/Services/TranslationStrings.php:304
5371 +msgid "Avg. Waiting Time"
3208 5372 msgstr ""
3209 5373
3210 -#: app/Services/Helper.php:1163
3211 -msgid "Ticket Form Config"
5374 +#: app/Services/TranslationStrings.php:305
5375 +msgid "Back"
3212 5376 msgstr ""
3213 5377
3214 -#: app/Services/CustomerPortalService.php:162
3215 -#: app/Http/Controllers/TicketController.php:1112
3216 -#: app/Services/Tickets/ResponseService.php:124
3217 -#: app/Services/Tickets/TicketService.php:39
3218 -msgid "Ticket has been closed"
5378 +#: app/Services/TranslationStrings.php:306
5379 +msgid "Batch limited"
3219 5380 msgstr ""
3220 5381
3221 -#: app/Http/Controllers/TicketController.php:226
3222 -#: app/Http/Controllers/CustomerPortalController.php:219
3223 -msgid "Ticket has been created successfully"
5382 +#: app/Services/TranslationStrings.php:307
5383 +msgid "Best for"
3224 5384 msgstr ""
3225 5385
3226 -#: app/Http/Controllers/TicketController.php:1334
3227 -msgid "Ticket has been deleted successfully"
5386 +#: app/Services/TranslationStrings.php:309
5387 +msgid "Bookmarks"
3228 5388 msgstr ""
3229 5389
3230 -#: app/Services/CustomerPortalService.php:182
3231 -#: app/Http/Controllers/TicketController.php:1137
3232 -msgid "Ticket has been opened again"
5390 +#: app/Services/TranslationStrings.php:310
5391 +msgid "Bot Configuration"
3233 5392 msgstr ""
3234 5393
3235 -#: app/Services/Tickets/TicketService.php:75
3236 -msgid "Ticket has been reopened"
5394 +#: app/Services/TranslationStrings.php:311
5395 +msgid "Bot ID"
3237 5396 msgstr ""
3238 5397
3239 -#: app/Hooks/Handlers/PrivacyHandler.php:71
3240 -#: app/Hooks/Handlers/PrivacyHandler.php:153
3241 -msgid "Ticket ID"
5398 +#: app/Services/TranslationStrings.php:312
5399 +msgid "Bot ID is required"
3242 5400 msgstr ""
3243 5401
3244 -#: app/Services/Helper.php:1208
3245 -msgid "Ticket Importer"
5402 +#: app/Services/TranslationStrings.php:313
5403 +msgid "Browse File"
3246 5404 msgstr ""
3247 5405
3248 -#: app/Services/EmailNotification/Settings.php:580
3249 -msgid "Ticket Logged by Agent (To Customer)"
5406 +#: app/Services/TranslationStrings.php:314
5407 +msgid "Build a better Fluent Support"
3250 5408 msgstr ""
3251 5409
3252 -#: app/Modules/MCP/Tools/TicketTools.php:860
3253 -msgid ""
3254 -"Ticket merge failed or was only partially completed. Some tickets may be in "
3255 -"an inconsistent state."
5410 +#: app/Services/TranslationStrings.php:315
5411 +msgid "Bulk Action"
3256 5412 msgstr ""
3257 5413
3258 -#: app/Http/Controllers/WidgetsController.php:45
3259 -#: app/Modules/MCP/Tools/TicketTools.php:307
3260 -#: app/Modules/MCP/Tools/TicketTools.php:547
3261 -#: app/Modules/MCP/Tools/TicketTools.php:605
3262 -#: app/Modules/MCP/Tools/TicketTools.php:635
3263 -#: app/Modules/MCP/Tools/TicketTools.php:738
3264 -#: app/Modules/MCP/Tools/TicketTools.php:768
3265 -#: app/Modules/MCP/Tools/ResponseTools.php:214
3266 -#: app/Modules/MCP/Tools/ResponseTools.php:338
3267 -#: app/Modules/MCP/Tools/ManagementTools.php:318
3268 -#: app/Modules/MCP/Tools/ManagementTools.php:354
3269 -msgid "Ticket not found"
5414 +#: app/Services/TranslationStrings.php:316
5415 +msgid "Bulk actions"
3270 5416 msgstr ""
3271 5417
3272 -#: app/Services/EmailNotification/Settings.php:354
3273 -msgid "Ticket Prefix"
5418 +#: app/Services/TranslationStrings.php:317
5419 +msgid "Business Box Reports"
3274 5420 msgstr ""
3275 5421
3276 -#: app/Hooks/Handlers/PrivacyHandler.php:99
3277 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
3278 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
3279 -msgid "Ticket Priority"
5422 +#: app/Services/TranslationStrings.php:318
5423 +msgid "Business Box Statistics"
3280 5424 msgstr ""
3281 5425
3282 -#: app/Hooks/Handlers/PrivacyHandler.php:87
3283 -msgid "Ticket Product"
5426 +#: app/Services/TranslationStrings.php:319
5427 +msgid "Business Box Summary"
3284 5428 msgstr ""
3285 5429
3286 -#: app/Services/EmailNotification/Settings.php:473
3287 -#: app/Services/EmailNotification/Settings.php:490
3288 -msgid "Ticket Reply – Bookmarks"
5430 +#: app/Services/TranslationStrings.php:320
5431 +msgid "Business Boxes"
3289 5432 msgstr ""
3290 5433
3291 -#: app/Services/EmailNotification/Settings.php:472
3292 -#: app/Services/EmailNotification/Settings.php:489
3293 -msgid "Ticket Reply – Merge"
5434 +#: app/Services/TranslationStrings.php:321
5435 +msgid "Business Email"
3294 5436 msgstr ""
3295 5437
3296 -#: app/Services/EmailNotification/Settings.php:471
3297 -#: app/Services/EmailNotification/Settings.php:488
3298 -msgid "Ticket Reply – Personal note"
5438 +#: app/Services/TranslationStrings.php:322
5439 +msgid "Business Inbox"
3299 5440 msgstr ""
3300 5441
3301 -#: app/Services/EmailNotification/Settings.php:474
3302 -#: app/Services/EmailNotification/Settings.php:491
3303 -msgid "Ticket Reply – Refresh"
5442 +#: app/Services/TranslationStrings.php:323
5443 +msgid "Business Inbox Access Restriction"
3304 5444 msgstr ""
3305 5445
3306 -#: app/Services/EmailNotification/Settings.php:470
3307 -#: app/Services/EmailNotification/Settings.php:487
3308 -msgid "Ticket Reply – Reply"
5446 +#: app/Services/TranslationStrings.php:325
5447 +msgid "Business Name"
3309 5448 msgstr ""
3310 5449
3311 -#: app/Hooks/Handlers/PrivacyHandler.php:95
3312 -msgid "Ticket Status"
5450 +#: app/Services/TranslationStrings.php:326
5451 +msgid "Business name"
3313 5452 msgstr ""
3314 5453
3315 -#. 1: previous status, 2: new status
3316 -#: app/Http/Controllers/TicketController.php:915
5454 +#: app/Services/TranslationStrings.php:327
5455 +msgid "By Agents"
5456 +msgstr ""
5457 +
5458 +#: app/Services/TranslationStrings.php:328
5459 +msgid "By Customers"
5460 +msgstr ""
5461 +
5462 +#: app/Services/TranslationStrings.php:329
5463 +msgid "By Tickets"
5464 +msgstr ""
5465 +
5466 +#: app/Services/TranslationStrings.php:330
5467 +msgid "CRM"
5468 +msgstr ""
5469 +
5470 +#: app/Services/TranslationStrings.php:331
5471 +msgid "Call a Meeting"
5472 +msgstr ""
5473 +
5474 +#: app/Services/TranslationStrings.php:332
5475 +msgid "Cancel"
5476 +msgstr ""
5477 +
5478 +#: app/Services/TranslationStrings.php:333
5479 +msgid "Cancel Notes"
5480 +msgstr ""
5481 +
5482 +#: app/Services/TranslationStrings.php:334
5483 +msgid "Cancel Reply"
5484 +msgstr ""
5485 +
5486 +#: app/Services/TranslationStrings.php:335
5487 +msgid "Cc"
5488 +msgstr ""
5489 +
5490 +#: app/Services/TranslationStrings.php:336
5491 +msgid "Change Customer"
5492 +msgstr ""
5493 +
5494 +#: app/Services/TranslationStrings.php:337
5495 +msgid "Check all"
5496 +msgstr ""
5497 +
5498 +#: app/Services/TranslationStrings.php:338
5499 +msgid "Choose Mailbox"
5500 +msgstr ""
5501 +
5502 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5503 +#: app/Services/TranslationStrings.php:340
5504 +msgid "Choose a group"
5505 +msgstr ""
5506 +
5507 +#: app/Services/TranslationStrings.php:341
5508 +msgid "Choose a meeting type, review available times, then insert selected booking links into your reply."
5509 +msgstr ""
5510 +
5511 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
5512 +#: app/Services/TranslationStrings.php:343
5513 +msgid "Choose a priority"
5514 +msgstr ""
5515 +
5516 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
5517 +#: app/Services/TranslationStrings.php:345
5518 +msgid "Choose a product"
5519 +msgstr ""
5520 +
5521 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
5522 +#: app/Services/TranslationStrings.php:347
5523 +msgid "Choose a workflow"
5524 +msgstr ""
5525 +
5526 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5527 +#: app/Services/TranslationStrings.php:349
5528 +msgid "Choose an agent"
5529 +msgstr ""
5530 +
5531 +#: app/Services/TranslationStrings.php:350
5532 +msgid "Choose tags"
5533 +msgstr ""
5534 +
5535 +#: app/Services/TranslationStrings.php:351
5536 +msgid "Choose the AI model for text generation."
5537 +msgstr ""
5538 +
5539 +#: app/Services/TranslationStrings.php:352
5540 +msgid "Clear"
5541 +msgstr ""
5542 +
5543 +#: app/Services/TranslationStrings.php:353
5544 +msgid "Clear All Attachments"
5545 +msgstr ""
5546 +
5547 +#: app/Services/TranslationStrings.php:354
5548 +msgid "Clear Settings"
5549 +msgstr ""
5550 +
5551 +#: app/Services/TranslationStrings.php:355
5552 +msgid "Clear rewording run to run. Starts paraphrasing your sources instead of quoting them."
5553 +msgstr ""
5554 +
5555 +#: app/Services/TranslationStrings.php:356
5556 +msgid "Clear selected agents"
5557 +msgstr ""
5558 +
5559 +#: app/Services/TranslationStrings.php:357
5560 +msgid "Clear selection"
5561 +msgstr ""
5562 +
5563 +#: app/Services/TranslationStrings.php:358
5564 +msgid "Clear selection (Esc)"
5565 +msgstr ""
5566 +
5567 +#: app/Services/TranslationStrings.php:359
5568 +msgid "Click here"
5569 +msgstr ""
5570 +
5571 +#. translators: %s is the label of the Get Authorized button
5572 +#: app/Services/TranslationStrings.php:361
3317 5573 #, php-format
3318 -msgid "Ticket status changed from %1$s to %2$s"
5574 +msgid "Click the \"%s\" button to get the authorization code."
3319 5575 msgstr ""
3320 5576
3321 -#: app/Hooks/Handlers/AdminBarHandler.php:42
3322 -msgid "Ticket Summary"
5577 +#: app/Services/TranslationStrings.php:362
5578 +msgid "Click to Edit Subject"
3323 5579 msgstr ""
3324 5580
3325 -#: app/Services/Helper.php:1158 app/Hooks/Handlers/PrivacyHandler.php:91
3326 -msgid "Ticket Tags"
5581 +#: app/Services/TranslationStrings.php:363
5582 +msgid "Client Priority"
3327 5583 msgstr ""
3328 5584
3329 -#: app/Hooks/Handlers/PrivacyHandler.php:75
3330 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
3331 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
3332 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
3333 -msgid "Ticket Title"
5585 +#. translators: %s is the priority the customer set on the ticket
5586 +#: app/Services/TranslationStrings.php:365
5587 +#, php-format
5588 +msgid "Client Priority: %s"
3334 5589 msgstr ""
3335 5590
3336 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
3337 -msgid "Ticket Title (you can use any smart code)"
5591 +#: app/Services/TranslationStrings.php:366
5592 +msgid "Close"
3338 5593 msgstr ""
3339 5594
3340 -#: app/Http/Controllers/TicketController.php:1001
3341 -msgid "Ticket title cannot be empty."
5595 +#. translators: %s is the tickets such as "3 tickets"
5596 +#: app/Services/TranslationStrings.php:368
5597 +#, php-format
5598 +msgid "Close %s"
3342 5599 msgstr ""
3343 5600
3344 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
3345 -msgid "Ticket title is required"
5601 +#: app/Services/TranslationStrings.php:370
5602 +msgid "Close Ticket Silently"
3346 5603 msgstr ""
3347 5604
3348 -#. %s is the ticket title
3349 -#: app/Hooks/Handlers/ActivityLogger.php:206
5605 +#: app/Services/TranslationStrings.php:371
5606 +msgid "Close panel"
5607 +msgstr ""
5608 +
5609 +#: app/Services/TranslationStrings.php:372
5610 +msgid "Close this ticket?"
5611 +msgstr ""
5612 +
5613 +#: app/Services/TranslationStrings.php:374
5614 +msgid "Closed Ticket"
5615 +msgstr ""
5616 +
5617 +#: app/Services/TranslationStrings.php:375
5618 +msgid "Closed by Agent"
5619 +msgstr ""
5620 +
5621 +#: app/Services/TranslationStrings.php:376
5622 +msgid "Closed by Customer"
5623 +msgstr ""
5624 +
5625 +#: app/Services/TranslationStrings.php:377
5626 +msgid "Collapse Sidebar"
5627 +msgstr ""
5628 +
5629 +#: app/Services/TranslationStrings.php:378
5630 +msgid "Compact"
5631 +msgstr ""
5632 +
5633 +#: app/Services/TranslationStrings.php:379
5634 +msgid "Completed successfully"
5635 +msgstr ""
5636 +
5637 +#: app/Services/TranslationStrings.php:380
5638 +msgid "Condition Match Type"
5639 +msgstr ""
5640 +
5641 +#: app/Services/TranslationStrings.php:381
5642 +msgid "Condition Value"
5643 +msgstr ""
5644 +
5645 +#: app/Services/TranslationStrings.php:382
5646 +msgid "Conditional Field"
5647 +msgstr ""
5648 +
5649 +#: app/Services/TranslationStrings.php:383
5650 +msgid "Conditions"
5651 +msgstr ""
5652 +
5653 +#: app/Services/TranslationStrings.php:384
5654 +msgid "Configure FreshDesk Import"
5655 +msgstr ""
5656 +
5657 +#: app/Services/TranslationStrings.php:385
5658 +msgid "Configure Help Scout Import"
5659 +msgstr ""
5660 +
5661 +#: app/Services/TranslationStrings.php:386
5662 +msgid "Configure Zendesk Import"
5663 +msgstr ""
5664 +
5665 +#: app/Services/TranslationStrings.php:387
5666 +msgid "Configure a bot in FluentBot settings to start chatting"
5667 +msgstr ""
5668 +
5669 +#: app/Services/TranslationStrings.php:388
5670 +msgid "Configure email notifications and responses"
5671 +msgstr ""
5672 +
5673 +#: app/Services/TranslationStrings.php:389
5674 +msgid "Configure specialized bots trained for specific products"
5675 +msgstr ""
5676 +
5677 +#: app/Services/TranslationStrings.php:390
5678 +msgid "Configure these settings to get the most out of FluentSupport"
5679 +msgstr ""
5680 +
5681 +#: app/Services/TranslationStrings.php:391
5682 +msgid "Confirm"
5683 +msgstr ""
5684 +
5685 +#: app/Services/TranslationStrings.php:392
5686 +msgid "Confirm Delete"
5687 +msgstr ""
5688 +
5689 +#: app/Services/TranslationStrings.php:393
5690 +msgid "Confirm Delete This Business"
5691 +msgstr ""
5692 +
5693 +#: app/Services/TranslationStrings.php:394
5694 +msgid "Congrats! Your Support Portal"
5695 +msgstr ""
5696 +
5697 +#: app/Services/TranslationStrings.php:395
5698 +msgid "Connect a client"
5699 +msgstr ""
5700 +
5701 +#: app/Services/TranslationStrings.php:396
5702 +msgid "Connect with wp-config.php"
5703 +msgstr ""
5704 +
5705 +#: app/Services/TranslationStrings.php:397
5706 +msgid "Connect your main site"
5707 +msgstr ""
5708 +
5709 +#: app/Services/TranslationStrings.php:398
5710 +msgid "Connected"
5711 +msgstr ""
5712 +
5713 +#: app/Services/TranslationStrings.php:399
5714 +msgid "Connected as"
5715 +msgstr ""
5716 +
5717 +#: app/Services/TranslationStrings.php:400
5718 +msgid "Connection"
5719 +msgstr ""
5720 +
5721 +#: app/Services/TranslationStrings.php:401
5722 +msgid "Connection snippet copied"
5723 +msgstr ""
5724 +
5725 +#: app/Services/TranslationStrings.php:402
5726 +msgid "Connector version"
5727 +msgstr ""
5728 +
5729 +#: app/Services/TranslationStrings.php:403
5730 +msgid "Contact Details"
5731 +msgstr ""
5732 +
5733 +#: app/Services/TranslationStrings.php:404
5734 +msgid "Contact Support"
5735 +msgstr ""
5736 +
5737 +#: app/Services/TranslationStrings.php:405
5738 +msgid "Contacts List"
5739 +msgstr ""
5740 +
5741 +#: app/Services/TranslationStrings.php:406
5742 +msgid "Contacts Tag"
5743 +msgstr ""
5744 +
5745 +#: app/Services/TranslationStrings.php:407
5746 +msgid "Contains"
5747 +msgstr ""
5748 +
5749 +#: app/Services/TranslationStrings.php:408
5750 +msgid "Content"
5751 +msgstr ""
5752 +
5753 +#. translators: %s is the date and time the reply was posted
5754 +#: app/Services/TranslationStrings.php:410
3350 5755 #, php-format
3351 -msgid "Ticket: %s"
5756 +msgid "Conversation created at %s"
3352 5757 msgstr ""
3353 5758
3354 -#: app/Modules/MCP/Tools/ManagementTools.php:313
3355 -msgid "ticket_id and agent_id are required"
5759 +#: app/Services/TranslationStrings.php:411
5760 +msgid "Conversation options"
3356 5761 msgstr ""
3357 5762
3358 -#: app/Modules/MCP/Tools/TicketTools.php:301
3359 -#: app/Modules/MCP/Tools/TicketTools.php:542
3360 -#: app/Modules/MCP/Tools/TicketTools.php:600
3361 -#: app/Modules/MCP/Tools/TicketTools.php:630
3362 -#: app/Modules/MCP/Tools/TicketTools.php:733
3363 -#: app/Modules/MCP/Tools/TicketTools.php:763
3364 -#: app/Modules/MCP/Tools/ResponseTools.php:188
3365 -#: app/Modules/MCP/Tools/ResponseTools.php:327
3366 -#: app/Modules/MCP/Tools/ManagementTools.php:349
3367 -msgid "ticket_id is required"
5763 +#: app/Services/TranslationStrings.php:412
5764 +msgid "Copied to clipboard"
3368 5765 msgstr ""
3369 5766
3370 -#: app/Modules/MCP/Tools/ManagementTools.php:725
3371 -msgid "ticket_ids and action are required"
5767 +#. translators: %s is the customer portal URL that was copied
5768 +#: app/Services/TranslationStrings.php:414
5769 +#, php-format
5770 +msgid "Copied to clipboard: %s"
3372 5771 msgstr ""
3373 5772
3374 -#: app/Modules/MCP/Tools/ManagementTools.php:729
3375 -msgid ""
3376 -"ticket_ids may not exceed %d items per request. Split into multiple calls."
5773 +#: app/Services/TranslationStrings.php:416
5774 +msgid "Copy key"
3377 5775 msgstr ""
3378 5776
3379 -#: app/Hooks/Handlers/Menu.php:61 app/Hooks/Handlers/Menu.php:62
3380 -#: app/Hooks/Handlers/Menu.php:158
3381 -msgid "Tickets"
5777 +#: app/Services/TranslationStrings.php:417
5778 +msgid "Copy snippet"
3382 5779 msgstr ""
3383 5780
3384 -#: app/Modules/PermissionManager.php:462
3385 -msgid "Tickets Permissions"
5781 +#. translators: %s is the label of the Authorization Code field
5782 +#: app/Services/TranslationStrings.php:419
5783 +#, php-format
5784 +msgid "Copy this code and paste it into the \"%s\" field."
3386 5785 msgstr ""
3387 5786
3388 -#: app/Services/EmailNotification/Settings.php:460
3389 -#: app/Services/EmailNotification/Settings.php:478
3390 -msgid "Tickets – Advanced filter toggle"
5787 +#: app/Services/TranslationStrings.php:420
5788 +msgid "Copy to Clipboard"
3391 5789 msgstr ""
3392 5790
3393 -#: app/Services/EmailNotification/Settings.php:464
3394 -#: app/Services/EmailNotification/Settings.php:482
3395 -msgid "Tickets – All Tickets"
5791 +#: app/Services/TranslationStrings.php:421
5792 +msgid "Copy to clipboard requires HTTPS"
3396 5793 msgstr ""
3397 5794
3398 -#: app/Services/EmailNotification/Settings.php:468
3399 -#: app/Services/EmailNotification/Settings.php:486
3400 -msgid "Tickets – Bookmarks"
5795 +#: app/Services/TranslationStrings.php:422
5796 +msgid "Could not copy to clipboard"
3401 5797 msgstr ""
3402 5798
3403 -#: app/Services/EmailNotification/Settings.php:462
3404 -#: app/Services/EmailNotification/Settings.php:480
3405 -msgid "Tickets – Create Ticket"
5799 +#: app/Services/TranslationStrings.php:423
5800 +msgid "Could not find a contact?"
3406 5801 msgstr ""
3407 5802
3408 -#: app/Services/EmailNotification/Settings.php:465
3409 -#: app/Services/EmailNotification/Settings.php:483
3410 -msgid "Tickets – My Tickets"
5803 +#: app/Services/TranslationStrings.php:424
5804 +msgid "Could not load FluentBooking meetings."
3411 5805 msgstr ""
3412 5806
3413 -#: app/Services/EmailNotification/Settings.php:461
3414 -#: app/Services/EmailNotification/Settings.php:479
3415 -msgid "Tickets – Refresh"
5807 +#: app/Services/TranslationStrings.php:425
5808 +msgid "Could not load MCP settings. The controls below are hidden until the server state is confirmed."
3416 5809 msgstr ""
3417 5810
3418 -#: app/Services/EmailNotification/Settings.php:463
3419 -#: app/Services/EmailNotification/Settings.php:481
3420 -msgid "Tickets – Reset filter"
5811 +#: app/Services/TranslationStrings.php:426
5812 +msgid "Couldn't load agents."
3421 5813 msgstr ""
3422 5814
3423 -#: app/Services/EmailNotification/Settings.php:469
3424 -msgid "Tickets – Toggle (Open, active, close, all)"
5815 +#: app/Services/TranslationStrings.php:427
5816 +msgid "Couldn't load snapshots."
3425 5817 msgstr ""
3426 5818
3427 -#: app/Services/EmailNotification/Settings.php:466
3428 -#: app/Services/EmailNotification/Settings.php:484
3429 -msgid "Tickets – Unassigned"
5819 +#: app/Services/TranslationStrings.php:428
5820 +msgid "Couldn't load this data."
3430 5821 msgstr ""
3431 5822
3432 -#: app/Services/EmailNotification/Settings.php:467
3433 -#: app/Services/EmailNotification/Settings.php:485
3434 -msgid "Tickets – Waiting for reply"
5823 +#: app/Services/TranslationStrings.php:429
5824 +msgid "Create"
3435 5825 msgstr ""
3436 5826
3437 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:327
3438 -msgid "Time zone:"
5827 +#: app/Services/TranslationStrings.php:430
5828 +msgid "Create Agent Group"
3439 5829 msgstr ""
3440 5830
3441 -#: app/Hooks/Handlers/AdminBarHandler.php:89
3442 -msgid "Title"
5831 +#: app/Services/TranslationStrings.php:431
5832 +msgid "Create Customer"
3443 5833 msgstr ""
3444 5834
3445 -#: app/Modules/MCP/Tools/TicketTools.php:409
3446 -#: app/Modules/MCP/Tools/ResponseTools.php:58
3447 -msgid "title and content are required"
5835 +#: app/Services/TranslationStrings.php:432
5836 +msgid "Create New"
3448 5837 msgstr ""
3449 5838
3450 -#: app/Modules/MCP/Tools/ResponseTools.php:109
3451 -msgid "title cannot be empty"
5839 +#: app/Services/TranslationStrings.php:433
5840 +msgid "Create New Reply"
3452 5841 msgstr ""
3453 5842
3454 -#: app/Http/Controllers/CustomerPortalController.php:123
3455 -msgid "Title is required"
5843 +#: app/Services/TranslationStrings.php:434
5844 +msgid "Create New Ticket Tag"
3456 5845 msgstr ""
3457 5846
3458 -#: app/Modules/MCP/Tools/ManagementTools.php:486
3459 -msgid "title is required"
5847 +#: app/Services/TranslationStrings.php:435
5848 +msgid "Create New User in WordPress"
3460 5849 msgstr ""
3461 5850
3462 -#: app/Http/Controllers/CustomerController.php:302
3463 -msgid "Too many contact searches. Please try again in a few minutes."
5851 +#: app/Services/TranslationStrings.php:436
5852 +msgid "Create Product"
3464 5853 msgstr ""
3465 5854
3466 -#: app/Http/Controllers/AuthController.php:275
3467 -msgid "Too many login attempts. Please try again after 15 minutes."
5855 +#: app/Services/TranslationStrings.php:437
5856 +msgid "Create Task"
3468 5857 msgstr ""
3469 5858
3470 -#: app/Http/Controllers/AuthController.php:500
3471 -msgid "Too many password reset requests. Please try again after 15 minutes."
5859 +#: app/Services/TranslationStrings.php:438
5860 +#: app/Services/TranslationStrings.php:1644
5861 +#: app/Services/TranslationStrings.php:1646
5862 +msgid "Create Ticket"
3472 5863 msgstr ""
3473 5864
3474 -#: app/Hooks/Handlers/TwoFaHandler.php:125
3475 -#: app/Hooks/Handlers/TwoFaHandler.php:148
3476 -msgid "Too many verification attempts. Please try again after 15 minutes."
5865 +#: app/Services/TranslationStrings.php:439
5866 +msgid "Create Workflow"
3477 5867 msgstr ""
3478 5868
3479 -#: app/Hooks/Handlers/TwoFaHandler.php:31
3480 -msgid "Too many verification code requests. Please try again after 15 minutes."
5869 +#: app/Services/TranslationStrings.php:440
5870 +msgid "Create a Ticket"
3481 5871 msgstr ""
3482 5872
3483 -#: app/Hooks/Handlers/EmailVerificationHandler.php:51
3484 -msgid "Too many verification code requests. Please try again later."
5873 +#: app/Services/TranslationStrings.php:441
5874 +msgid "Create a WordPress application password for your account, enter it below, then copy the snippet for your AI client."
3485 5875 msgstr ""
3486 5876
3487 -#: app/Modules/StatModule.php:204
3488 -msgid "Total Closed"
5877 +#: app/Services/TranslationStrings.php:442
5878 +msgid "Create a new one."
3489 5879 msgstr ""
3490 5880
3491 -#: app/Modules/StatModule.php:196
3492 -#: app/Http/Controllers/ReportingController.php:440
3493 -msgid "Total Replies"
5881 +#: app/Services/TranslationStrings.php:443
5882 +msgid "Create a page automatically with the shortcode"
3494 5883 msgstr ""
3495 5884
3496 -#: app/Services/Tickets/TicketStats.php:19
3497 -msgid "Total Tickets"
5885 +#: app/Services/TranslationStrings.php:444
5886 +msgid "Create an application password"
3498 5887 msgstr ""
3499 5888
3500 -#: app/Services/Notifications/NotificationEventMap.php:82
3501 -msgid "triggered automation"
5889 +#: app/Services/TranslationStrings.php:445
5890 +msgid "Created"
3502 5891 msgstr ""
3503 5892
3504 -#: app/Services/Helper.php:998
3505 -msgid "Tutor LMS"
5893 +#: app/Services/TranslationStrings.php:447
5894 +msgid "Created By"
3506 5895 msgstr ""
3507 5896
3508 -#: app/Services/Tickets/TicketStats.php:37
3509 -msgid "Un-Assigned Tickets"
5897 +#: app/Services/TranslationStrings.php:448
5898 +msgid "Created On"
3510 5899 msgstr ""
3511 5900
3512 -#: app/Http/Controllers/SettingsController.php:303
3513 -msgid "Unable to delete reCAPTCHA settings, try again"
5901 +#: app/Services/TranslationStrings.php:449
5902 +msgid "Creative (2)"
3514 5903 msgstr ""
3515 5904
3516 -#: app/Http/Controllers/CustomerPortalController.php:191
3517 -msgid ""
3518 -"Unable to identify. Please make sure you have provided correct information."
5905 +#: app/Services/TranslationStrings.php:450
5906 +msgid "Current Overall"
3519 5907 msgstr ""
3520 5908
3521 -#: app/Hooks/Handlers/EmailVerificationHandler.php:87
3522 -#: app/Hooks/Handlers/TwoFaHandler.php:41
3523 -msgid "Unable to send verification code. Please try again later."
5909 +#: app/Services/TranslationStrings.php:451
5910 +msgid "Current Support Workload"
3524 5911 msgstr ""
3525 5912
3526 -#: app/Models/Traits/AgentTrait.php:178
3527 -msgid "Unassigned Tickets"
5913 +#: app/Services/TranslationStrings.php:452
5914 +msgid "Currently Responded"
3528 5915 msgstr ""
3529 5916
3530 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
3531 -msgid "Unknown error occurred"
5917 +#: app/Services/TranslationStrings.php:453
5918 +msgid "Currently no migration is available for this site"
3532 5919 msgstr ""
3533 5920
3534 -#: app/Services/Integrations/AI/BaseAIProvider.php:81
3535 -#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
3536 -msgid "Unknown error occurred."
5921 +#: app/Services/TranslationStrings.php:454
5922 +msgid "Custom"
3537 5923 msgstr ""
3538 5924
3539 -#. %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
3540 -#: app/Services/AvatarUploder.php:63
5925 +#: app/Services/TranslationStrings.php:455
5926 +msgid "Custom Field Admin Label"
5927 +msgstr ""
5928 +
5929 +#: app/Services/TranslationStrings.php:456
5930 +msgid "Custom Field Public Label"
5931 +msgstr ""
5932 +
5933 +#: app/Services/TranslationStrings.php:457
5934 +msgid "Custom Field Slug"
5935 +msgstr ""
5936 +
5937 +#: app/Services/TranslationStrings.php:458
5938 +msgid "Custom Ticket Fields"
5939 +msgstr ""
5940 +
5941 +#: app/Services/TranslationStrings.php:459
5942 +msgid "Customer"
5943 +msgstr ""
5944 +
5945 +#: app/Services/TranslationStrings.php:460
5946 +msgid "Customer Email"
5947 +msgstr ""
5948 +
5949 +#: app/Services/TranslationStrings.php:461
5950 +msgid "Customer Email:"
5951 +msgstr ""
5952 +
5953 +#: app/Services/TranslationStrings.php:462
5954 +msgid "Customer First Name"
5955 +msgstr ""
5956 +
5957 +#: app/Services/TranslationStrings.php:463
5958 +msgid "Customer First name"
5959 +msgstr ""
5960 +
5961 +#: app/Services/TranslationStrings.php:464
5962 +msgid "Customer Full Name"
5963 +msgstr ""
5964 +
5965 +#: app/Services/TranslationStrings.php:465
5966 +msgid "Customer Informations"
5967 +msgstr ""
5968 +
5969 +#: app/Services/TranslationStrings.php:466
5970 +msgid "Customer Last Name"
5971 +msgstr ""
5972 +
5973 +#: app/Services/TranslationStrings.php:467
5974 +msgid "Customer Last name"
5975 +msgstr ""
5976 +
5977 +#: app/Services/TranslationStrings.php:468
5978 +msgid "Customer Management"
5979 +msgstr ""
5980 +
5981 +#: app/Services/TranslationStrings.php:469
5982 +msgid "Customer Priority"
5983 +msgstr ""
5984 +
5985 +#: app/Services/TranslationStrings.php:470
5986 +msgid "Customer Response"
5987 +msgstr ""
5988 +
5989 +#: app/Services/TranslationStrings.php:471
5990 +msgid "Customer Sentiment"
5991 +msgstr ""
5992 +
5993 +#: app/Services/TranslationStrings.php:472
5994 +msgid "Customer Support Plugin for WordPress"
5995 +msgstr ""
5996 +
5997 +#: app/Services/TranslationStrings.php:473
5998 +msgid "Customer data from"
5999 +msgstr ""
6000 +
6001 +#: app/Services/TranslationStrings.php:474
6002 +msgid "Customer portal"
6003 +msgstr ""
6004 +
6005 +#: app/Services/TranslationStrings.php:475
6006 +msgid "Customer portal page on the main site"
6007 +msgstr ""
6008 +
6009 +#: app/Services/TranslationStrings.php:477
6010 +msgid "Customers deleted successfully"
6011 +msgstr ""
6012 +
6013 +#: app/Services/TranslationStrings.php:478
6014 +msgid "Customize the quick prompt options shown in the FluentBot chat panel"
6015 +msgstr ""
6016 +
6017 +#: app/Services/TranslationStrings.php:479
6018 +msgid "Customize your support portal preferences"
6019 +msgstr ""
6020 +
6021 +#: app/Services/TranslationStrings.php:480
6022 +msgid "DRAFT RESPONSE"
6023 +msgstr ""
6024 +
6025 +#: app/Services/TranslationStrings.php:481
6026 +msgid "Daily Activity"
6027 +msgstr ""
6028 +
6029 +#: app/Services/TranslationStrings.php:482
6030 +msgid "Daily Response Distribution"
6031 +msgstr ""
6032 +
6033 +#: app/Services/TranslationStrings.php:483
6034 +msgid "Daily Team Activity"
6035 +msgstr ""
6036 +
6037 +#: app/Services/TranslationStrings.php:484
6038 +msgid "Daily Ticket Creation"
6039 +msgstr ""
6040 +
6041 +#: app/Services/TranslationStrings.php:485
6042 +msgid "Danger zone"
6043 +msgstr ""
6044 +
6045 +#: app/Services/TranslationStrings.php:486
6046 +msgid "Dark"
6047 +msgstr ""
6048 +
6049 +#: app/Services/TranslationStrings.php:487
6050 +#: app/Services/TranslationStrings.php:1602
6051 +msgid "Date"
6052 +msgstr ""
6053 +
6054 +#: app/Services/TranslationStrings.php:488
6055 +msgid "Days"
6056 +msgstr ""
6057 +
6058 +#: app/Services/TranslationStrings.php:489
6059 +msgid "Deactivate"
6060 +msgstr ""
6061 +
6062 +#: app/Services/TranslationStrings.php:490
6063 +msgid "Deactivate this license?"
6064 +msgstr ""
6065 +
6066 +#: app/Services/TranslationStrings.php:491
6067 +msgid "Default"
6068 +msgstr ""
6069 +
6070 +#: app/Services/TranslationStrings.php:492
6071 +msgid "Delete"
6072 +msgstr ""
6073 +
6074 +#. translators: %s is the tickets such as "3 tickets"
6075 +#: app/Services/TranslationStrings.php:494
3541 6076 #, php-format
3542 -msgid "Unsupported file submitted, allowed image file types are: %s"
6077 +msgid "Delete %s"
3543 6078 msgstr ""
3544 6079
3545 -#: app/Modules/MCP/AbilitiesRegistrar.php:325
3546 -msgid ""
3547 -"Update an existing saved reply's title, content, or product scope. Only the "
3548 -"reply's creator (or an agent with settings-management permission) can update "
3549 -"it."
6080 +#. translators: %s is the number of selected tickets
6081 +#: app/Services/TranslationStrings.php:496
6082 +#, php-format
6083 +msgid "Delete %s ticket?"
3550 6084 msgstr ""
3551 6085
3552 -#: app/Modules/MCP/AbilitiesRegistrar.php:324
3553 -msgid "Update Saved Reply"
6086 +#. translators: %s is the number of selected tickets
6087 +#: app/Services/TranslationStrings.php:498
6088 +#, php-format
6089 +msgid "Delete %s tickets?"
3554 6090 msgstr ""
3555 6091
3556 -#: app/Modules/MCP/AbilitiesRegistrar.php:143
3557 -msgid "Update Ticket Properties"
6092 +#: app/Services/TranslationStrings.php:499
6093 +msgid "Delete Action"
3558 6094 msgstr ""
3559 6095
3560 -#: app/Modules/MCP/AbilitiesRegistrar.php:144
3561 -msgid ""
3562 -"Update ticket properties like title, priority, status, product, mailbox, or "
3563 -"assigned agent. Can change multiple fields at once. Use get-support-context "
3564 -"to look up valid IDs. For just closing or reopening, use close-ticket or "
3565 -"reopen-ticket instead."
6096 +#: app/Services/TranslationStrings.php:500
6097 +msgid "Delete Agent Group"
3566 6098 msgstr ""
3567 6099
3568 -#: app/Services/Notifications/NotificationEventMap.php:93
3569 -msgid "updated a ticket"
6100 +#: app/Services/TranslationStrings.php:501
6101 +msgid "Delete Imported Tickets"
3570 6102 msgstr ""
3571 6103
3572 -#: app/Http/Controllers/SettingsController.php:768
3573 -msgid "Upload and store the files to Amazon S3 cloud storage."
6104 +#: app/Services/TranslationStrings.php:502
6105 +msgid "Delete Response"
3574 6106 msgstr ""
3575 6107
3576 -#: app/Http/Controllers/SettingsController.php:758
3577 -msgid ""
3578 -"Upload and store the files to Cloudflare R2 Storage with zero egress fees."
6108 +#: app/Services/TranslationStrings.php:504
6109 +msgid "Delete custom field"
3579 6110 msgstr ""
3580 6111
3581 -#: app/Http/Controllers/SettingsController.php:739
3582 -msgid "Upload and store the files to your Dropbox Storage."
6112 +#: app/Services/TranslationStrings.php:505
6113 +msgid "Delete row"
3583 6114 msgstr ""
3584 6115
3585 -#: app/Http/Controllers/SettingsController.php:748
3586 -msgid "Upload and store the files to your Google Drive Storage."
6116 +#: app/Services/TranslationStrings.php:506
6117 +msgid "Delete tickets"
3587 6118 msgstr ""
3588 6119
3589 -#: app/Http/Controllers/SettingsController.php:729
3590 -msgid "Upload and store the files to your WordPress File System Storage."
6120 +#. translators: %s is the name of the bulk action being applied
6121 +#: app/Services/TranslationStrings.php:508
6122 +msgid "Deleting tickets"
3591 6123 msgstr ""
3592 6124
3593 -#: app/Hooks/Handlers/AuthHandler.php:357
3594 -#: app/Hooks/Handlers/AuthHandler.php:359
3595 -msgid "Username"
6125 +#: app/Services/TranslationStrings.php:509
6126 +msgid "Deleting..."
3596 6127 msgstr ""
3597 6128
3598 -#. %s is the username
3599 -#: app/Http/Controllers/AuthController.php:587
6129 +#: app/Services/TranslationStrings.php:510
6130 +#: app/Services/TranslationStrings.php:1603
6131 +msgid "Descending"
6132 +msgstr ""
6133 +
6134 +#: app/Services/TranslationStrings.php:511
6135 +msgid "Describe this log entry"
6136 +msgstr ""
6137 +
6138 +#: app/Services/TranslationStrings.php:512
6139 +msgid "Description"
6140 +msgstr ""
6141 +
6142 +#: app/Services/TranslationStrings.php:513
6143 +msgid "Direct paste is not enabled for this editor."
6144 +msgstr ""
6145 +
6146 +#: app/Services/TranslationStrings.php:514
6147 +msgid "Disable Activity Logs"
6148 +msgstr ""
6149 +
6150 +#: app/Services/TranslationStrings.php:515
6151 +msgid "Disabled"
6152 +msgstr ""
6153 +
6154 +#: app/Services/TranslationStrings.php:516
6155 +msgid "Discard"
6156 +msgstr ""
6157 +
6158 +#: app/Services/TranslationStrings.php:517
6159 +msgid "Discard Cc"
6160 +msgstr ""
6161 +
6162 +#: app/Services/TranslationStrings.php:518
6163 +msgid "Disconnect"
6164 +msgstr ""
6165 +
6166 +#: app/Services/TranslationStrings.php:519
6167 +msgid "Disliked"
6168 +msgstr ""
6169 +
6170 +#: app/Services/TranslationStrings.php:521
6171 +msgid "Display Settings"
6172 +msgstr ""
6173 +
6174 +#: app/Services/TranslationStrings.php:522
6175 +msgid "Displayed time zone"
6176 +msgstr ""
6177 +
6178 +#: app/Services/TranslationStrings.php:523
6179 +msgid "Do you want to delete all imported tickets and their data?"
6180 +msgstr ""
6181 +
6182 +#: app/Services/TranslationStrings.php:524
6183 +msgid "Don't have a license key?"
6184 +msgstr ""
6185 +
6186 +#: app/Services/TranslationStrings.php:525
6187 +msgid "Done"
6188 +msgstr ""
6189 +
6190 +#: app/Services/TranslationStrings.php:526
6191 +msgid "Download the connector plugin (.zip)"
6192 +msgstr ""
6193 +
6194 +#: app/Services/TranslationStrings.php:527
6195 +msgid "Draft"
6196 +msgstr ""
6197 +
6198 +#: app/Services/TranslationStrings.php:528
6199 +msgid "Draft Response"
6200 +msgstr ""
6201 +
6202 +#. translators: %s is the date and time the draft was created
6203 +#: app/Services/TranslationStrings.php:530
3600 6204 #, php-format
3601 -msgid "Username: %s"
6205 +msgid "Draft created at %s"
3602 6206 msgstr ""
3603 6207
3604 -#: app/Hooks/Handlers/EmailVerificationHandler.php:125
3605 -#: app/Hooks/Handlers/TwoFaHandler.php:246
3606 -msgid "Verification Code"
6208 +#: app/Services/TranslationStrings.php:531
6209 +msgid "Draft response discarded successfully"
3607 6210 msgstr ""
3608 6211
3609 -#. %s is the verification code
3610 -#. %s is the two-factor authentication code
3611 -#: app/Hooks/Handlers/EmailVerificationHandler.php:100
3612 -#: app/Hooks/Handlers/TwoFaHandler.php:216
6212 +#. translators: %s is the date and time the draft was last updated
6213 +#: app/Services/TranslationStrings.php:533
3613 6214 #, php-format
3614 -msgid "Verification Code: %s"
6215 +msgid "Draft updated at %s"
3615 6216 msgstr ""
3616 6217
3617 -#: app/Hooks/Handlers/TwoFaHandler.php:258
3618 -msgid "Verify and Login"
6218 +#: app/Services/TranslationStrings.php:534
6219 +msgid "Drag and Drop Action"
3619 6220 msgstr ""
3620 6221
3621 -#: app/Hooks/Handlers/AdminBarHandler.php:101
3622 -msgid "View"
6222 +#: app/Services/TranslationStrings.php:535
6223 +msgid "Duplicate"
3623 6224 msgstr ""
3624 6225
3625 -#: app/Modules/PermissionManager.php:496
3626 -msgid "View Activity Logs"
6226 +#: app/Services/TranslationStrings.php:536
6227 +msgid "Edit"
3627 6228 msgstr ""
3628 6229
3629 -#: app/Modules/PermissionManager.php:497
3630 -msgid "View Agent Today Performance"
6230 +#: app/Services/TranslationStrings.php:537
6231 +msgid "Edit Group"
3631 6232 msgstr ""
3632 6233
3633 -#: app/Modules/PermissionManager.php:495
3634 -msgid "View All Reports"
6234 +#: app/Services/TranslationStrings.php:538
6235 +msgid "Edit Product"
3635 6236 msgstr ""
3636 6237
3637 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:282
3638 -msgid "View booking"
6238 +#: app/Services/TranslationStrings.php:539
6239 +msgid "Edit Reply"
3639 6240 msgstr ""
3640 6241
3641 -#: app/Modules/PermissionManager.php:464
3642 -msgid "View Dashboard"
6242 +#: app/Services/TranslationStrings.php:540
6243 +msgid "Edit Response"
3643 6244 msgstr ""
3644 6245
3645 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:46
3646 -msgid "View Ticket"
6246 +#: app/Services/TranslationStrings.php:541
6247 +msgid "Edit Staff"
3647 6248 msgstr ""
3648 6249
3649 -#: app/Modules/PermissionManager.php:474
3650 -msgid "View Tickets (Read Only)"
6250 +#: app/Services/TranslationStrings.php:542
6251 +msgid "Edit Tag"
3651 6252 msgstr ""
3652 6253
3653 -#: app/Services/Helper.php:841
3654 -msgid "Waiting Tickets"
6254 +#: app/Services/TranslationStrings.php:545
6255 +msgid "Email Body"
3655 6256 msgstr ""
3656 6257
3657 -#: app/Modules/StatModule.php:273
3658 -msgid "Waiting Today"
6258 +#: app/Services/TranslationStrings.php:546
6259 +msgid "Email Footer For Customers"
3659 6260 msgstr ""
3660 6261
3661 -#: app/Services/Helper.php:1075
3662 -msgid "WhatsApp"
6262 +#: app/Services/TranslationStrings.php:547
6263 +msgid "Email Piping"
3663 6264 msgstr ""
3664 6265
3665 -#: app/Services/EmailNotification/Settings.php:497
3666 -msgid "Windows"
6266 +#: app/Services/TranslationStrings.php:548
6267 +msgid "Email Settings"
3667 6268 msgstr ""
3668 6269
3669 -#: app/Services/Helper.php:1047
3670 -msgid "WishList Member"
6270 +#: app/Services/TranslationStrings.php:549
6271 +msgid "Email Subject"
3671 6272 msgstr ""
3672 6273
3673 -#: app/Services/Helper.php:963
3674 -msgid "WooCommerce"
6274 +#: app/Services/TranslationStrings.php:550
6275 +msgid "Email address for bi-monthly newsletter"
3675 6276 msgstr ""
3676 6277
3677 -#: app/Services/EmailNotification/Settings.php:417
3678 -msgid "WooCommerce Account Navigation"
6278 +#: app/Services/TranslationStrings.php:551
6279 +msgid "Your email provider may send a confirmation email for the forwarding setup. It arrives here as a new ticket, so check your latest tickets for the confirmation code."
3679 6280 msgstr ""
3680 6281
3681 -#: app/Hooks/Handlers/InternalNotificationHandler.php:209
3682 -#: app/Hooks/Handlers/InternalNotificationHandler.php:298
3683 -msgid "Workflow"
6282 +#: app/Services/TranslationStrings.php:552
6283 +msgid "Connect your email address to the Fluent Support email parser so that emails and email replies from your customers are synced with your tickets."
3684 6284 msgstr ""
3685 6285
3686 -#: app/Modules/PermissionManager.php:478
3687 -msgid "Workflow Permissions"
6286 +#: app/Services/TranslationStrings.php:553
6287 +msgid "Enable AI"
3688 6288 msgstr ""
3689 6289
3690 -#: app/Hooks/Handlers/Menu.php:115 app/Hooks/Handlers/Menu.php:116
3691 -#: app/Hooks/Handlers/Menu.php:207
3692 -msgid "Workflows"
6290 +#: app/Services/TranslationStrings.php:554
6291 +msgid "Enable Auto Closing Inactive Tickets"
3693 6292 msgstr ""
3694 6293
3695 -#: app/Modules/MCP/Tools/ManagementTools.php:916
3696 -msgid "Workflows require Fluent Support Pro"
6294 +#: app/Services/TranslationStrings.php:555
6295 +msgid "Enable Conditional Logics"
3697 6296 msgstr ""
3698 6297
3699 -#. Author of the plugin
3700 -msgid "WPManageNinja LLC"
6298 +#: app/Services/TranslationStrings.php:556
6299 +msgid "Enable MCP for AI Agents"
3701 6300 msgstr ""
3702 6301
3703 -#: app/Hooks/Handlers/AuthHandler.php:35 app/Hooks/Handlers/AuthHandler.php:114
3704 -#: app/Hooks/Handlers/AuthHandler.php:173
3705 -msgid "You are already logged in."
6302 +#: app/Services/TranslationStrings.php:557
6303 +msgid "Enable Mention Notification"
3706 6304 msgstr ""
3707 6305
3708 -#. %s is the URL to the support portal
3709 -#: app/Hooks/Handlers/AuthHandler.php:221
6306 +#: app/Services/TranslationStrings.php:558
6307 +msgid "Enable general bot"
6308 +msgstr ""
6309 +
6310 +#: app/Services/TranslationStrings.php:559
6311 +msgid "Enable reCAPTCHA"
6312 +msgstr ""
6313 +
6314 +#: app/Services/TranslationStrings.php:560
6315 +msgid "Enable reCAPTCHA for enhanced security"
6316 +msgstr ""
6317 +
6318 +#: app/Services/TranslationStrings.php:561
6319 +msgid "Enable signature for this agent"
6320 +msgstr ""
6321 +
6322 +#: app/Services/TranslationStrings.php:562
6323 +msgid "Enabled"
6324 +msgstr ""
6325 +
6326 +#: app/Services/TranslationStrings.php:563
6327 +msgid "End"
6328 +msgstr ""
6329 +
6330 +#: app/Services/TranslationStrings.php:564
6331 +msgid "End date"
6332 +msgstr ""
6333 +
6334 +#: app/Services/TranslationStrings.php:565
6335 +msgid "Ending soon"
6336 +msgstr ""
6337 +
6338 +#: app/Services/TranslationStrings.php:566
6339 +msgid "Endpoint URL"
6340 +msgstr ""
6341 +
6342 +#: app/Services/TranslationStrings.php:567
6343 +msgid "Endpoint URL copied"
6344 +msgstr ""
6345 +
6346 +#: app/Services/TranslationStrings.php:568
6347 +msgid "Enhance Responses with AI"
6348 +msgstr ""
6349 +
6350 +#: app/Services/TranslationStrings.php:569
6351 +msgid "Enter Bot ID (Required)"
6352 +msgstr ""
6353 +
6354 +#: app/Services/TranslationStrings.php:570
6355 +msgid "Enter General Bot ID (Required)"
6356 +msgstr ""
6357 +
6358 +#: app/Services/TranslationStrings.php:571
6359 +msgid "Enter a new key to replace the saved one"
6360 +msgstr ""
6361 +
6362 +#: app/Services/TranslationStrings.php:572
6363 +msgid "Enter workflow title to search"
6364 +msgstr ""
6365 +
6366 +#: app/Services/TranslationStrings.php:573
6367 +msgid "Enter your API key"
6368 +msgstr ""
6369 +
6370 +#: app/Services/TranslationStrings.php:574
6371 +msgid "Enter your API key. It will be stored securely."
6372 +msgstr ""
6373 +
6374 +#: app/Services/TranslationStrings.php:575
6375 +msgid "Enter your prompt here..."
6376 +msgstr ""
6377 +
6378 +#: app/Services/TranslationStrings.php:576
6379 +msgid "Enter your query to create a support request."
6380 +msgstr ""
6381 +
6382 +#: app/Services/TranslationStrings.php:577
6383 +msgid "Enter your reCAPTCHA secret key"
6384 +msgstr ""
6385 +
6386 +#: app/Services/TranslationStrings.php:578
6387 +msgid "Enter your reCAPTCHA site key"
6388 +msgstr ""
6389 +
6390 +#: app/Services/TranslationStrings.php:579
6391 +msgid "Equal"
6392 +msgstr ""
6393 +
6394 +#: app/Services/TranslationStrings.php:580
6395 +msgid "Error"
6396 +msgstr ""
6397 +
6398 +#: app/Services/TranslationStrings.php:581
6399 +msgid "Escalate"
6400 +msgstr ""
6401 +
6402 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
6403 +#: app/Services/TranslationStrings.php:583
6404 +msgid "Escalate ticket"
6405 +msgstr ""
6406 +
6407 +#: app/Services/TranslationStrings.php:584
6408 +msgid "Escalated"
6409 +msgstr ""
6410 +
6411 +#: app/Services/TranslationStrings.php:585
6412 +msgid "Escalation incomplete"
6413 +msgstr ""
6414 +
6415 +#: app/Services/TranslationStrings.php:586
6416 +msgid "Ex: +123456789"
6417 +msgstr ""
6418 +
6419 +#: app/Services/TranslationStrings.php:587
6420 +msgid "Example"
6421 +msgstr ""
6422 +
6423 +#: app/Services/TranslationStrings.php:588
6424 +msgid "Expand Sidebar"
6425 +msgstr ""
6426 +
6427 +#: app/Services/TranslationStrings.php:589
6428 +msgid "Expired"
6429 +msgstr ""
6430 +
6431 +#: app/Services/TranslationStrings.php:590
6432 +msgid "Expires"
6433 +msgstr ""
6434 +
6435 +#: app/Services/TranslationStrings.php:591
6436 +msgid "Export"
6437 +msgstr ""
6438 +
6439 +#: app/Services/TranslationStrings.php:592
6440 +msgid "Export Agents Summary"
6441 +msgstr ""
6442 +
6443 +#: app/Services/TranslationStrings.php:593
6444 +#: app/Services/TranslationStrings.php:1604
6445 +msgid "Failed"
6446 +msgstr ""
6447 +
6448 +#: app/Services/TranslationStrings.php:594
6449 +msgid "Failed to copy link"
6450 +msgstr ""
6451 +
6452 +#: app/Services/TranslationStrings.php:595
6453 +msgid "Failed to copy shortcode"
6454 +msgstr ""
6455 +
6456 +#: app/Services/TranslationStrings.php:596
6457 +msgid "Failed to generate response. Please try again."
6458 +msgstr ""
6459 +
6460 +#: app/Services/TranslationStrings.php:597
6461 +msgid "Failed to load chat history. Please try again."
6462 +msgstr ""
6463 +
6464 +#: app/Services/TranslationStrings.php:598
6465 +msgid "Failed to load older messages. Please try again."
6466 +msgstr ""
6467 +
6468 +#: app/Services/TranslationStrings.php:599
6469 +msgid "Failed to load past conversations."
6470 +msgstr ""
6471 +
6472 +#: app/Services/TranslationStrings.php:600
6473 +msgid "Failed to open that conversation."
6474 +msgstr ""
6475 +
6476 +#: app/Services/TranslationStrings.php:601
6477 +msgid "Failed to remove feedback. Please try again."
6478 +msgstr ""
6479 +
6480 +#: app/Services/TranslationStrings.php:602
6481 +msgid "Failed to save chat session. Your messages may not persist on reload."
6482 +msgstr ""
6483 +
6484 +#: app/Services/TranslationStrings.php:603
6485 +msgid "Failed to save feedback. Please try again."
6486 +msgstr ""
6487 +
6488 +#: app/Services/TranslationStrings.php:604
6489 +msgid "Fallback Agent"
6490 +msgstr ""
6491 +
6492 +#: app/Services/TranslationStrings.php:605
6493 +msgid "Fallback Business"
6494 +msgstr ""
6495 +
6496 +#: app/Services/TranslationStrings.php:606
6497 +msgid "Field"
6498 +msgstr ""
6499 +
6500 +#: app/Services/TranslationStrings.php:607
6501 +msgid "Field Key"
6502 +msgstr ""
6503 +
6504 +#: app/Services/TranslationStrings.php:608
6505 +msgid "Field Placeholder"
6506 +msgstr ""
6507 +
6508 +#: app/Services/TranslationStrings.php:609
6509 +msgid "Field Type"
6510 +msgstr ""
6511 +
6512 +#: app/Services/TranslationStrings.php:610
6513 +msgid "Field Value Options"
6514 +msgstr ""
6515 +
6516 +#: app/Services/TranslationStrings.php:611
6517 +msgid "Fields order updated successfully"
6518 +msgstr ""
6519 +
6520 +#: app/Services/TranslationStrings.php:612
6521 +msgid "File Storage Settings"
6522 +msgstr ""
6523 +
6524 +#: app/Services/TranslationStrings.php:613
6525 +msgid "File failed to upload"
6526 +msgstr ""
6527 +
6528 +#: app/Services/TranslationStrings.php:614
6529 +msgid "Fillable Fields"
6530 +msgstr ""
6531 +
6532 +#: app/Services/TranslationStrings.php:615
6533 +msgid "Filter"
6534 +msgstr ""
6535 +
6536 +#: app/Services/TranslationStrings.php:616
6537 +msgid "Filter by ticket title"
6538 +msgstr ""
6539 +
6540 +#: app/Services/TranslationStrings.php:617
6541 +msgid "Filter ticket"
6542 +msgstr ""
6543 +
6544 +#: app/Services/TranslationStrings.php:618
6545 +msgid "Filtered Tickets"
6546 +msgstr ""
6547 +
6548 +#: app/Services/TranslationStrings.php:619
6549 +msgid "Finish"
6550 +msgstr ""
6551 +
6552 +#: app/Services/TranslationStrings.php:622
6553 +msgid "First response"
6554 +msgstr ""
6555 +
6556 +#: app/Services/TranslationStrings.php:623
6557 +msgid "Fluent Support ships AI agent tools, but they only become available once FluentHub is installed and active."
6558 +msgstr ""
6559 +
6560 +#: app/Services/TranslationStrings.php:624
6561 +msgid "Available times are based on a sample of this event type's upcoming availability. You can adjust the times offered below."
6562 +msgstr ""
6563 +
6564 +#: app/Services/TranslationStrings.php:625
6565 +msgid "FluentBot Integration"
6566 +msgstr ""
6567 +
6568 +#: app/Services/TranslationStrings.php:626
6569 +msgid "FluentBot assistant panel"
6570 +msgstr ""
6571 +
6572 +#: app/Services/TranslationStrings.php:627
6573 +msgid "No bot is mapped to this ticket's product. Pick a configured product from the dropdown above, or add a bot for this product in FluentBot settings."
6574 +msgstr ""
6575 +
6576 +#: app/Services/TranslationStrings.php:628
6577 +msgid "Switching products changes the knowledge base used for responses. What would you like to do with the current conversation?"
6578 +msgstr ""
6579 +
6580 +#: app/Services/TranslationStrings.php:630
6581 +msgid "Freshdesk Domain"
6582 +msgstr ""
6583 +
6584 +#: app/Services/TranslationStrings.php:631
6585 +msgid "Fri"
6586 +msgstr ""
6587 +
6588 +#: app/Services/TranslationStrings.php:632
6589 +msgid "From"
6590 +msgstr ""
6591 +
6592 +#: app/Services/TranslationStrings.php:633
6593 +msgid "From Email Address"
6594 +msgstr ""
6595 +
6596 +#: app/Services/TranslationStrings.php:634
6597 +msgid "From Name"
6598 +msgstr ""
6599 +
6600 +#: app/Services/TranslationStrings.php:635
6601 +msgid "General Bot"
6602 +msgstr ""
6603 +
6604 +#: app/Services/TranslationStrings.php:636
6605 +msgid "Generate Responses with AI"
6606 +msgstr ""
6607 +
6608 +#: app/Services/TranslationStrings.php:637
6609 +msgid "Generate Responses with FluentBot"
6610 +msgstr ""
6611 +
6612 +#: app/Services/TranslationStrings.php:638
6613 +msgid "Generate a new key"
6614 +msgstr ""
6615 +
6616 +#: app/Services/TranslationStrings.php:639
6617 +msgid "Generate connection key"
6618 +msgstr ""
6619 +
6620 +#: app/Services/TranslationStrings.php:640
6621 +msgid "Generating"
6622 +msgstr ""
6623 +
6624 +#. translators: %s is the label of the Get Authorized button
6625 +#: app/Services/TranslationStrings.php:642
6626 +msgid "Get Authorized"
6627 +msgstr ""
6628 +
6629 +#: app/Services/TranslationStrings.php:643
6630 +msgid "Get FluentHub"
6631 +msgstr ""
6632 +
6633 +#: app/Services/TranslationStrings.php:644
6634 +msgid "Get Piping Email Details"
6635 +msgstr ""
6636 +
6637 +#: app/Services/TranslationStrings.php:645
6638 +msgid "Get Support"
6639 +msgstr ""
6640 +
6641 +#: app/Services/TranslationStrings.php:646
6642 +msgid "Global Email Settings"
6643 +msgstr ""
6644 +
6645 +#: app/Services/TranslationStrings.php:648
6646 +msgid "Go Back"
6647 +msgstr ""
6648 +
6649 +#: app/Services/TranslationStrings.php:649
6650 +msgid "Go back to"
6651 +msgstr ""
6652 +
6653 +#: app/Services/TranslationStrings.php:650
6654 +msgid "Go to Dashboard"
6655 +msgstr ""
6656 +
6657 +#: app/Services/TranslationStrings.php:651
6658 +msgid "Good Job"
6659 +msgstr ""
6660 +
6661 +#: app/Services/TranslationStrings.php:652
6662 +msgid "Good afternoon"
6663 +msgstr ""
6664 +
6665 +#: app/Services/TranslationStrings.php:653
6666 +msgid "Good evening"
6667 +msgstr ""
6668 +
6669 +#: app/Services/TranslationStrings.php:654
6670 +msgid "Good morning"
6671 +msgstr ""
6672 +
6673 +#: app/Services/TranslationStrings.php:655
6674 +msgid "Grace Period"
6675 +msgstr ""
6676 +
6677 +#: app/Services/TranslationStrings.php:656
6678 +msgid "Great!"
6679 +msgstr ""
6680 +
6681 +#: app/Services/TranslationStrings.php:657
6682 +msgid "Greater Than"
6683 +msgstr ""
6684 +
6685 +#: app/Services/TranslationStrings.php:658
6686 +msgid "Greeting Message"
6687 +msgstr ""
6688 +
6689 +#: app/Services/TranslationStrings.php:659
6690 +msgid "Grid View"
6691 +msgstr ""
6692 +
6693 +#: app/Services/TranslationStrings.php:660
6694 +msgid "Group"
6695 +msgstr ""
6696 +
6697 +#: app/Services/TranslationStrings.php:661
6698 +msgid "Group Description"
6699 +msgstr ""
6700 +
6701 +#: app/Services/TranslationStrings.php:662
6702 +msgid "Group Title"
6703 +msgstr ""
6704 +
6705 +#: app/Services/TranslationStrings.php:663
6706 +msgid "Groups"
6707 +msgstr ""
6708 +
6709 +#: app/Services/TranslationStrings.php:664
6710 +msgid "HOURLY RESPONSE DISTRIBUTION"
6711 +msgstr ""
6712 +
6713 +#: app/Services/TranslationStrings.php:665
6714 +msgid "HOURLY TICKET DISTRIBUTION"
6715 +msgstr ""
6716 +
6717 +#: app/Services/TranslationStrings.php:666
6718 +msgid "Have a new license key?"
6719 +msgstr ""
6720 +
6721 +#: app/Services/TranslationStrings.php:667
6722 +msgid "Help us to make FluentSupport better"
6723 +msgstr ""
6724 +
6725 +#: app/Services/TranslationStrings.php:668
6726 +msgid "Add this URL as the Redirection URL of your Help Scout app. Help Scout needs it to authorize the app before the import can start:"
6727 +msgstr ""
6728 +
6729 +#: app/Services/TranslationStrings.php:669
6730 +msgid "Helpful"
6731 +msgstr ""
6732 +
6733 +#: app/Services/TranslationStrings.php:670
6734 +msgid "Here Are A Few Tickets You May Want To Take A Look At"
6735 +msgstr ""
6736 +
6737 +#: app/Services/TranslationStrings.php:671
6738 +msgid "Hide Badge in Tickets"
6739 +msgstr ""
6740 +
6741 +#: app/Services/TranslationStrings.php:672
6742 +msgid "Hide Bulk Action"
6743 +msgstr ""
6744 +
6745 +#: app/Services/TranslationStrings.php:673
6746 +msgid "Higher = more varied answers. Saved in this browser."
6747 +msgstr ""
6748 +
6749 +#: app/Services/TranslationStrings.php:674
6750 +msgid "Hourly Activity"
6751 +msgstr ""
6752 +
6753 +#: app/Services/TranslationStrings.php:675
6754 +msgid "Hourly Response Distribution"
6755 +msgstr ""
6756 +
6757 +#: app/Services/TranslationStrings.php:676
6758 +msgid "Hourly Team Activity"
6759 +msgstr ""
6760 +
6761 +#: app/Services/TranslationStrings.php:677
6762 +msgid "Hourly Ticket Creation"
6763 +msgstr ""
6764 +
6765 +#: app/Services/TranslationStrings.php:678
6766 +msgid "Hours"
6767 +msgstr ""
6768 +
6769 +#: app/Services/TranslationStrings.php:679
6770 +msgid "I agree with the Fluent Support email parsing"
6771 +msgstr ""
6772 +
6773 +#: app/Services/TranslationStrings.php:680
6774 +msgid "I have done it"
6775 +msgstr ""
6776 +
6777 +#: app/Services/TranslationStrings.php:681
6778 +msgid "ID"
6779 +msgstr ""
6780 +
6781 +#: app/Services/TranslationStrings.php:682
6782 +msgid "If you don't select any agents, the report shows all agents. Otherwise, it shows only the selected agents."
6783 +msgstr ""
6784 +
6785 +#: app/Services/TranslationStrings.php:683
6786 +msgid "If you don't select any column, by default system will take all."
6787 +msgstr ""
6788 +
6789 +#: app/Services/TranslationStrings.php:684
6790 +msgid "If you want to connect with your own email parser please use this following URL to send payload data"
6791 +msgstr ""
6792 +
6793 +#: app/Services/TranslationStrings.php:685
6794 +msgid "Image successfully uploaded."
6795 +msgstr ""
6796 +
6797 +#: app/Services/TranslationStrings.php:686
6798 +msgid "Import Tickets"
6799 +msgstr ""
6800 +
6801 +#: app/Services/TranslationStrings.php:687
6802 +msgid "Import from other Support Tickets Plugins"
6803 +msgstr ""
6804 +
6805 +#: app/Services/TranslationStrings.php:688
6806 +msgid "Importing..."
6807 +msgstr ""
6808 +
6809 +#: app/Services/TranslationStrings.php:689
6810 +msgid "Inbox"
6811 +msgstr ""
6812 +
6813 +#: app/Services/TranslationStrings.php:690
6814 +msgid "Inbox Color"
6815 +msgstr ""
6816 +
6817 +#: app/Services/TranslationStrings.php:691
6818 +msgid "Inbox Name"
6819 +msgstr ""
6820 +
6821 +#: app/Services/TranslationStrings.php:692
6822 +msgid "Inbox Settings"
6823 +msgstr ""
6824 +
6825 +#: app/Services/TranslationStrings.php:693
6826 +msgid "Inbox name"
6827 +msgstr ""
6828 +
6829 +#: app/Services/TranslationStrings.php:694
6830 +msgid "Include archived tickets"
6831 +msgstr ""
6832 +
6833 +#: app/Services/TranslationStrings.php:695
6834 +msgid "Includes In"
6835 +msgstr ""
6836 +
6837 +#: app/Services/TranslationStrings.php:697
6838 +msgid "Incoming Webhook URL"
6839 +msgstr ""
6840 +
6841 +#: app/Services/TranslationStrings.php:698
6842 +msgid "Initiated by agent"
6843 +msgstr ""
6844 +
6845 +#: app/Services/TranslationStrings.php:699
6846 +msgid "Insert"
6847 +msgstr ""
6848 +
6849 +#: app/Services/TranslationStrings.php:700
6850 +msgid "Insert Booking Link"
6851 +msgstr ""
6852 +
6853 +#: app/Services/TranslationStrings.php:701
6854 +msgid "Insert Content"
6855 +msgstr ""
6856 +
6857 +#: app/Services/TranslationStrings.php:702
6858 +msgid "Insert to editor"
6859 +msgstr ""
6860 +
6861 +#: app/Services/TranslationStrings.php:703
6862 +msgid "Insert with Times"
6863 +msgstr ""
6864 +
6865 +#: app/Services/TranslationStrings.php:704
6866 +msgid "Install Fluent Forms Plugin for custom Ticket Forms."
6867 +msgstr ""
6868 +
6869 +#: app/Services/TranslationStrings.php:705
6870 +msgid "Install FluentHub"
6871 +msgstr ""
6872 +
6873 +#: app/Services/TranslationStrings.php:708
6874 +msgid "Internal Note"
6875 +msgstr ""
6876 +
6877 +#: app/Services/TranslationStrings.php:709
6878 +msgid "Internal Notifications"
6879 +msgstr ""
6880 +
6881 +#. translators: %s is the internal ticket ID number
6882 +#: app/Services/TranslationStrings.php:711
3710 6883 #, php-format
3711 -msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
6884 +msgid "Internal Ticket ID: #%s"
3712 6885 msgstr ""
3713 6886
3714 -#: app/Http/Controllers/AuthController.php:213
3715 -msgid "You are not allowed to login using this form"
6887 +#: app/Services/TranslationStrings.php:712
6888 +msgid "Internal note"
3716 6889 msgstr ""
3717 6890
3718 -#: app/Http/Controllers/AuthController.php:474
3719 -msgid "You are not allowed to reset password using this form"
6891 +#: app/Services/TranslationStrings.php:713
6892 +msgid "Invalid"
3720 6893 msgstr ""
3721 6894
3722 -#: app/Http/Controllers/AuthController.php:28
3723 -msgid "You are not allowed to signup using this form"
6895 +#: app/Services/TranslationStrings.php:714
6896 +msgid "Invalid image"
3724 6897 msgstr ""
3725 6898
3726 -#. %d is the maximum number of files allowed per ticket
3727 -#: app/Http/Controllers/UploaderController.php:111
3728 -msgid "You can upload a maximum of %d files."
6899 +#: app/Services/TranslationStrings.php:715
6900 +msgid "Is after"
3729 6901 msgstr ""
3730 6902
3731 -#: app/Modules/MCP/Tools/TicketTools.php:852
6903 +#: app/Services/TranslationStrings.php:716
6904 +msgid "Is before"
6905 +msgstr ""
6906 +
6907 +#: app/Services/TranslationStrings.php:717
6908 +msgid "Is between"
6909 +msgstr ""
6910 +
6911 +#: app/Services/TranslationStrings.php:718
6912 +msgid "Join Meeting"
6913 +msgstr ""
6914 +
6915 +#: app/Services/TranslationStrings.php:719
6916 +msgid "Keep Messages"
6917 +msgstr ""
6918 +
6919 +#: app/Services/TranslationStrings.php:720
6920 +msgid "Label"
6921 +msgstr ""
6922 +
6923 +#: app/Services/TranslationStrings.php:721
6924 +msgid "Last 1 Year"
6925 +msgstr ""
6926 +
6927 +#: app/Services/TranslationStrings.php:722
6928 +msgid "Last 2 Weeks"
6929 +msgstr ""
6930 +
6931 +#: app/Services/TranslationStrings.php:723
6932 +msgid "Last 3 Months"
6933 +msgstr ""
6934 +
6935 +#: app/Services/TranslationStrings.php:724
6936 +msgid "Last 30 days"
6937 +msgstr ""
6938 +
6939 +#: app/Services/TranslationStrings.php:725
6940 +msgid "Last 6 Months"
6941 +msgstr ""
6942 +
6943 +#: app/Services/TranslationStrings.php:726
6944 +msgid "Last 7 Days"
6945 +msgstr ""
6946 +
6947 +#: app/Services/TranslationStrings.php:727
6948 +msgid "Last 7 days"
6949 +msgstr ""
6950 +
6951 +#: app/Services/TranslationStrings.php:728
6952 +msgid "Last 90 days"
6953 +msgstr ""
6954 +
6955 +#: app/Services/TranslationStrings.php:729
6956 +msgid "Last Activity"
6957 +msgstr ""
6958 +
6959 +#: app/Services/TranslationStrings.php:730
6960 +msgid "Last Agent Response"
6961 +msgstr ""
6962 +
6963 +#: app/Services/TranslationStrings.php:731
6964 +msgid "Last Customer Response"
6965 +msgstr ""
6966 +
6967 +#: app/Services/TranslationStrings.php:732
6968 +msgid "Last Month"
6969 +msgstr ""
6970 +
6971 +#: app/Services/TranslationStrings.php:734
6972 +msgid "Last Run"
6973 +msgstr ""
6974 +
6975 +#: app/Services/TranslationStrings.php:735
6976 +msgid "Last Week"
6977 +msgstr ""
6978 +
6979 +#: app/Services/TranslationStrings.php:736
6980 +msgid "Last call to main site"
6981 +msgstr ""
6982 +
6983 +#. translators: %s is how long ago the license was last checked, e.g. "5 minutes ago"
6984 +#: app/Services/TranslationStrings.php:738
3732 6985 #, php-format
3733 -msgid "You do not have access to the following ticket(s): %s"
6986 +msgid "Last checked: %s"
3734 6987 msgstr ""
3735 6988
3736 -#: app/Modules/MCP/Support/TicketAccessGuard.php:55
3737 -msgid "You do not have access to the specified mailbox"
6989 +#: app/Services/TranslationStrings.php:740
6990 +msgid "Last request from main site"
3738 6991 msgstr ""
3739 6992
3740 -#: app/Modules/MCP/Support/TicketAccessGuard.php:36
3741 -#: app/Modules/MCP/Support/TicketAccessGuard.php:41
3742 -msgid "You do not have access to this ticket"
6993 +#: app/Services/TranslationStrings.php:741
6994 +msgid "Layout Type"
3743 6995 msgstr ""
3744 6996
3745 -#: app/Http/Policies/PortalPolicy.php:38
3746 -msgid "You do not have permission"
6997 +#: app/Services/TranslationStrings.php:742
6998 +msgid "Learn More"
3747 6999 msgstr ""
3748 7000
3749 -#: app/Http/Controllers/TicketController.php:1578
3750 -msgid "You do not have permission to approve draft responses."
7001 +#: app/Services/TranslationStrings.php:743
7002 +msgid "Leave"
3751 7003 msgstr ""
3752 7004
3753 -#: app/Modules/MCP/Helpers/MCPHelper.php:554
3754 -msgid "You do not have permission to assign agents"
7005 +#: app/Services/TranslationStrings.php:744
7006 +msgid "Less"
3755 7007 msgstr ""
3756 7008
3757 -#: app/Http/Controllers/TicketController.php:1764
3758 -msgid "You do not have permission to change the ticket customer."
7009 +#: app/Services/TranslationStrings.php:745
7010 +msgid "Less than"
3759 7011 msgstr ""
3760 7012
3761 -#: app/Http/Controllers/TicketController.php:803
3762 -msgid "You do not have permission to delete this draft"
7013 +#: app/Services/TranslationStrings.php:746
7014 +msgid "Let AI draft ticket responses for you."
3763 7015 msgstr ""
3764 7016
3765 -#: app/Modules/MCP/Tools/ResponseTools.php:160
3766 -msgid "You do not have permission to delete this saved reply"
7017 +#: app/Services/TranslationStrings.php:747
7018 +msgid "Let FluentBot draft ticket responses from your knowledge base."
3767 7019 msgstr ""
3768 7020
3769 -#: app/Http/Controllers/TicketController.php:778
3770 -msgid "You do not have permission to perform this action"
7021 +#: app/Services/TranslationStrings.php:748
7022 +msgid "License Key"
3771 7023 msgstr ""
3772 7024
3773 -#: app/Http/Controllers/Controller.php:23
3774 -#: app/Modules/MCP/AbilitiesRegistrar.php:474
3775 -msgid "You do not have permission to perform this action."
7025 +#: app/Services/TranslationStrings.php:750
7026 +msgid "License key"
3776 7027 msgstr ""
3777 7028
3778 -#: app/Http/Controllers/FluentBotController.php:168
3779 -msgid "You do not have permission to reset chat"
7029 +#: app/Services/TranslationStrings.php:751
7030 +msgid "You are in a grace period, so everything keeps working for now. Updates and support end soon. Renew your license to keep them."
3780 7031 msgstr ""
3781 7032
3782 -#: app/Modules/MCP/Tools/ResponseTools.php:103
3783 -msgid "You do not have permission to update this saved reply"
7033 +#: app/Services/TranslationStrings.php:752
7034 +msgid "Licensed To"
3784 7035 msgstr ""
3785 7036
3786 -#: app/Http/Controllers/UploaderController.php:179
3787 -#: app/Http/Controllers/UploaderController.php:187
3788 -msgid "You do not have permission to upload a file"
7037 +#: app/Services/TranslationStrings.php:753
7038 +msgid "Lifetime"
3789 7039 msgstr ""
3790 7040
3791 -#: app/Services/CustomerPortalService.php:480
3792 -msgid "You do not have permission to view this support ticket"
7041 +#: app/Services/TranslationStrings.php:754
7042 +msgid "Light"
3793 7043 msgstr ""
3794 7044
3795 -#: app/Hooks/Handlers/CustomerPortalHandler.php:29
3796 -msgid "You don't have permission to access customer support portal"
7045 +#: app/Services/TranslationStrings.php:755
7046 +msgid "Liked"
3797 7047 msgstr ""
3798 7048
3799 -#: app/Http/Controllers/CustomerPortalController.php:390
3800 -msgid "You have been logged out"
7049 +#: app/Services/TranslationStrings.php:757
7050 +msgid "Limit reached"
3801 7051 msgstr ""
3802 7052
3803 -#: app/Modules/MCP/Support/PermissionGate.php:58
3804 -msgid "Your account does not have Fluent Support access."
7053 +#: app/Services/TranslationStrings.php:758
7054 +msgid "Live"
3805 7055 msgstr ""
3806 7056
3807 -#: app/Http/Controllers/CustomerPortalController.php:65
3808 -msgid "Your account is not active. Please contact support."
7057 +#: app/Services/TranslationStrings.php:759
7058 +msgid "Load More"
3809 7059 msgstr ""
3810 7060
3811 -#: app/Hooks/Handlers/AuthHandler.php:366
3812 -#: app/Hooks/Handlers/AuthHandler.php:455
3813 -msgid "Your Email Address"
7061 +#: app/Services/TranslationStrings.php:760
7062 +msgid "Load older messages"
3814 7063 msgstr ""
3815 7064
3816 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
3817 -msgid "Your Feed Name"
7065 +#: app/Services/TranslationStrings.php:761
7066 +msgid "Loading available dates..."
3818 7067 msgstr ""
3819 7068
3820 -#. %1s is the site name
3821 -#: app/Hooks/Handlers/TwoFaHandler.php:207
7069 +#: app/Services/TranslationStrings.php:762
7070 +msgid "Loading snapshots…"
7071 +msgstr ""
7072 +
7073 +#: app/Services/TranslationStrings.php:763
7074 +msgid "Loading..."
7075 +msgstr ""
7076 +
7077 +#: app/Services/TranslationStrings.php:764
7078 +msgid "Local / self-signed site (disable TLS verification)"
7079 +msgstr ""
7080 +
7081 +#: app/Services/TranslationStrings.php:765
7082 +msgid "Logged at:"
7083 +msgstr ""
7084 +
7085 +#: app/Services/TranslationStrings.php:766
7086 +msgid "Login Form"
7087 +msgstr ""
7088 +
7089 +#: app/Services/TranslationStrings.php:767
7090 +msgid "Looks like your license has expired."
7091 +msgstr ""
7092 +
7093 +#: app/Services/TranslationStrings.php:769
7094 +msgid "MailBox"
7095 +msgstr ""
7096 +
7097 +#: app/Services/TranslationStrings.php:770
7098 +msgid "Mailbox"
7099 +msgstr ""
7100 +
7101 +#. translators: %s is the mailbox name
7102 +#: app/Services/TranslationStrings.php:772
3822 7103 #, php-format
3823 -msgid "Your Login code for %1s"
7104 +msgid "Mailbox: %s"
3824 7105 msgstr ""
3825 7106
3826 -#: app/Http/Controllers/TwofaController.php:19
3827 -msgid "Your provided code is not valid. Please try again"
7107 +#: app/Services/TranslationStrings.php:773
7108 +msgid "Main site"
3828 7109 msgstr ""
3829 7110
3830 -#: app/Hooks/Handlers/TwoFaHandler.php:133
3831 -#: app/Hooks/Handlers/TwoFaHandler.php:141
3832 -#: app/Hooks/Handlers/TwoFaHandler.php:182
3833 -#: app/Hooks/Handlers/TwoFaHandler.php:190
3834 -msgid "Your provided code or url is not valid"
7111 +#: app/Services/TranslationStrings.php:774
7112 +msgid "Manage"
3835 7113 msgstr ""
3836 7114
3837 -#: app/Http/Controllers/SettingsController.php:325
3838 -msgid "Your recaptcha details are already saved."
7115 +#: app/Services/TranslationStrings.php:775
7116 +msgid "Manage Application Passwords"
3839 7117 msgstr ""
3840 7118
3841 -#: app/Http/Controllers/AuthController.php:65
3842 -#: app/Http/Controllers/AuthController.php:231
3843 -msgid "Your recaptcha is not verified"
7119 +#: app/Services/TranslationStrings.php:776
7120 +msgid "Manage Subscription"
3844 7121 msgstr ""
3845 7122
3846 -#: app/Http/Controllers/SettingsController.php:361
3847 -msgid "Your reCAPTCHA settings added successfully."
7123 +#: app/Services/TranslationStrings.php:777
7124 +msgid "Manual"
3848 7125 msgstr ""
3849 7126
3850 -#: app/Http/Controllers/SettingsController.php:336
3851 -msgid "Your reCAPTCHA settings are not valid."
7127 +#: app/Services/TranslationStrings.php:778
7128 +msgid "Manual Trigger"
3852 7129 msgstr ""
3853 7130
3854 -#: app/Http/Controllers/SettingsController.php:298
3855 -msgid "Your reCAPTCHA settings deleted successfully."
7131 +#: app/Services/TranslationStrings.php:779
7132 +msgid "When a customer writes in with a specific question, you run this workflow to send a reply, add a tag and assign the ticket to someone on your team."
3856 7133 msgstr ""
3857 7134
3858 -#: app/Http/Controllers/SettingsController.php:350
3859 -msgid "Your reCAPTCHA settings updated successfully."
7135 +#: app/Services/TranslationStrings.php:780
7136 +msgid "A manual workflow does nothing until you run it. When you apply a manual workflow to a ticket, Fluent Support performs all of its actions."
3860 7137 msgstr ""
3861 7138
3862 -#. %s is the site name
3863 -#: app/Hooks/Handlers/EmailVerificationHandler.php:92
7139 +#: app/Services/TranslationStrings.php:781
7140 +msgid "Mark all as read"
7141 +msgstr ""
7142 +
7143 +#: app/Services/TranslationStrings.php:782
7144 +msgid "Mark read"
7145 +msgstr ""
7146 +
7147 +#: app/Services/TranslationStrings.php:783
7148 +msgid "Match Value"
7149 +msgstr ""
7150 +
7151 +#: app/Services/TranslationStrings.php:784
7152 +msgid "Match all conditions"
7153 +msgstr ""
7154 +
7155 +#: app/Services/TranslationStrings.php:785
7156 +msgid "Match any conditions"
7157 +msgstr ""
7158 +
7159 +#. translators: %s is the longest time a ticket has been waiting, e.g. 2 days
7160 +#: app/Services/TranslationStrings.php:788
3864 7161 #, php-format
3865 -msgid "Your registration verification code for %s"
7162 +msgid "Max Waiting: %s"
3866 7163 msgstr ""
3867 7164
3868 -#: app/Services/TicketHelper.php:395
3869 -msgid "Your saved search has been updated successfully!"
7165 +#: app/Services/TranslationStrings.php:789
7166 +msgid "Max-time: --"
3870 7167 msgstr ""
3871 7168
3872 -#: app/Services/TicketHelper.php:396
3873 -msgid "Your search has been saved successfully!"
7169 +#: app/Services/TranslationStrings.php:790
7170 +msgid "MCP (Model Context Protocol) lets compatible AI clients like Claude Desktop, OpenAI Codex, and Cursor read and write your support data with your authorization. Enable the toggle above to connect an AI client to Fluent Support."
3874 7171 msgstr ""
3875 7172
3876 -#: app/Http/Controllers/AuthController.php:103
3877 -#: app/Http/Controllers/AuthController.php:149
3878 -msgid "Your verification code has already been used. Please try again"
7173 +#: app/Services/TranslationStrings.php:791
7174 +msgid "When enabled, Fluent Support exposes its tools through the WordPress Abilities API so AI agents can read and update support tickets with your authorization."
3879 7175 msgstr ""
3880 7176
3881 -#: app/Http/Controllers/AuthController.php:119
3882 -msgid "Your verification code has been expired. Please try again"
7177 +#: app/Services/TranslationStrings.php:793
7178 +msgid "Meeting Type"
3883 7179 msgstr ""
3884 7180
3885 -#: app/Http/Controllers/AuthController.php:111
3886 -msgid "Your verification code has expired. Please request a new one"
7181 +#: app/Services/TranslationStrings.php:794
7182 +msgid "Members"
3887 7183 msgstr ""
3888 7184
3889 -#: app/Services/Tickets/Importer/ZendeskTickets.php:347
3890 -msgid "Zendesk API URL is not allowed."
7185 +#: app/Services/TranslationStrings.php:795
7186 +msgid "Merge"
3891 7187 msgstr ""
3892 7188
3893 -#: app/Services/Helper.php:218 app/Hooks/Handlers/AuthHandler.php:418
3894 -#: app/Hooks/Handlers/AuthHandler.php:420
3895 -#: app/Hooks/Handlers/PrivacyHandler.php:244
3896 -msgid "Zip"
7189 +#: app/Services/TranslationStrings.php:796
7190 +msgid "Merge Ticket"
3897 7191 msgstr ""
3898 7192
3899 -#: app/Models/Customer.php:56 app/Models/Traits/CustomerTrait.php:149
3900 -#: app/Models/Traits/CustomerTrait.php:151
3901 -msgid "Zip Code"
7193 +#: app/Services/TranslationStrings.php:798
7194 +msgid "Message"
7195 +msgstr ""
7196 +
7197 +#. translators: %s is the name of the help desk to import from, e.g. Zendesk
7198 +#: app/Services/TranslationStrings.php:800
7199 +#, php-format
7200 +msgid "Migrate tickets from %s in one click."
7201 +msgstr ""
7202 +
7203 +#: app/Services/TranslationStrings.php:801
7204 +msgid "Migrating..."
7205 +msgstr ""
7206 +
7207 +#: app/Services/TranslationStrings.php:802
7208 +msgid "Minutes"
7209 +msgstr ""
7210 +
7211 +#: app/Services/TranslationStrings.php:803
7212 +msgid "Missing required fields."
7213 +msgstr ""
7214 +
7215 +#: app/Services/TranslationStrings.php:804
7216 +msgid "Model"
7217 +msgstr ""
7218 +
7219 +#: app/Services/TranslationStrings.php:805
7220 +msgid "Mon"
7221 +msgstr ""
7222 +
7223 +#: app/Services/TranslationStrings.php:806
7224 +msgid "Mood"
7225 +msgstr ""
7226 +
7227 +#: app/Services/TranslationStrings.php:808
7228 +msgid "More Action"
7229 +msgstr ""
7230 +
7231 +#: app/Services/TranslationStrings.php:809
7232 +msgid "More Actions"
7233 +msgstr ""
7234 +
7235 +#: app/Services/TranslationStrings.php:810
7236 +msgid "More actions"
7237 +msgstr ""
7238 +
7239 +#: app/Services/TranslationStrings.php:811
7240 +msgid "Move"
7241 +msgstr ""
7242 +
7243 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
7244 +#: app/Services/TranslationStrings.php:813
7245 +#, php-format
7246 +msgid "Move %1$s to %2$s"
7247 +msgstr ""
7248 +
7249 +#: app/Services/TranslationStrings.php:814
7250 +msgid "Move Tickets"
7251 +msgstr ""
7252 +
7253 +#: app/Services/TranslationStrings.php:815
7254 +msgid "Move agents to"
7255 +msgstr ""
7256 +
7257 +#: app/Services/TranslationStrings.php:816
7258 +msgid "Move all tickets to new Business Box"
7259 +msgstr ""
7260 +
7261 +#: app/Services/TranslationStrings.php:817
7262 +msgid "My Performance"
7263 +msgstr ""
7264 +
7265 +#: app/Services/TranslationStrings.php:818
7266 +msgid "My Statistics"
7267 +msgstr ""
7268 +
7269 +#: app/Services/TranslationStrings.php:819
7270 +msgid "My Tickets"
7271 +msgstr ""
7272 +
7273 +#: app/Services/TranslationStrings.php:820
7274 +msgid "Name"
7275 +msgstr ""
7276 +
7277 +#: app/Services/TranslationStrings.php:821
7278 +msgid "Name:"
7279 +msgstr ""
7280 +
7281 +#: app/Services/TranslationStrings.php:822
7282 +msgid "Need Help?"
7283 +msgstr ""
7284 +
7285 +#: app/Services/TranslationStrings.php:823
7286 +msgid "Need attention"
7287 +msgstr ""
7288 +
7289 +#: app/Services/TranslationStrings.php:824
7290 +msgid "Needs Attention"
7291 +msgstr ""
7292 +
7293 +#: app/Services/TranslationStrings.php:825
7294 +msgid "Needs attention first"
7295 +msgstr ""
7296 +
7297 +#: app/Services/TranslationStrings.php:826
7298 +msgid "Never"
7299 +msgstr ""
7300 +
7301 +#: app/Services/TranslationStrings.php:827
7302 +msgid "New Option"
7303 +msgstr ""
7304 +
7305 +#: app/Services/TranslationStrings.php:829
7306 +msgid "New conversation"
7307 +msgstr ""
7308 +
7309 +#: app/Services/TranslationStrings.php:830
7310 +msgid "New replies loaded. Your reply is still in the editor."
7311 +msgstr ""
7312 +
7313 +#: app/Services/TranslationStrings.php:831
7314 +msgid "New reply on this ticket"
7315 +msgstr ""
7316 +
7317 +#: app/Services/TranslationStrings.php:832
7318 +msgid "Next"
7319 +msgstr ""
7320 +
7321 +#: app/Services/TranslationStrings.php:833
7322 +msgid "Next 14 days"
7323 +msgstr ""
7324 +
7325 +#: app/Services/TranslationStrings.php:834
7326 +msgid "Next 3 days"
7327 +msgstr ""
7328 +
7329 +#: app/Services/TranslationStrings.php:835
7330 +msgid "Next Meeting"
7331 +msgstr ""
7332 +
7333 +#: app/Services/TranslationStrings.php:836
7334 +msgid "Next Step"
7335 +msgstr ""
7336 +
7337 +#: app/Services/TranslationStrings.php:837
7338 +msgid "Next week"
7339 +msgstr ""
7340 +
7341 +#: app/Services/TranslationStrings.php:838
7342 +msgid "No"
7343 +msgstr ""
7344 +
7345 +#: app/Services/TranslationStrings.php:839
7346 +msgid "No Agent Groups Found"
7347 +msgstr ""
7348 +
7349 +#: app/Services/TranslationStrings.php:840
7350 +msgid "No Data"
7351 +msgstr ""
7352 +
7353 +#: app/Services/TranslationStrings.php:841
7354 +msgid "No Data Found"
7355 +msgstr ""
7356 +
7357 +#: app/Services/TranslationStrings.php:842
7358 +msgid "No FluentBot configured"
7359 +msgstr ""
7360 +
7361 +#: app/Services/TranslationStrings.php:843
7362 +msgid "No Products Found"
7363 +msgstr ""
7364 +
7365 +#: app/Services/TranslationStrings.php:844
7366 +msgid "No Results Found"
7367 +msgstr ""
7368 +
7369 +#: app/Services/TranslationStrings.php:845
7370 +msgid "No Support Staff Found"
7371 +msgstr ""
7372 +
7373 +#: app/Services/TranslationStrings.php:846
7374 +msgid "No Tags Found"
7375 +msgstr ""
7376 +
7377 +#: app/Services/TranslationStrings.php:847
7378 +msgid "No Teams"
7379 +msgstr ""
7380 +
7381 +#: app/Services/TranslationStrings.php:848
7382 +msgid "No Thanks"
7383 +msgstr ""
7384 +
7385 +#: app/Services/TranslationStrings.php:849
7386 +msgid "No additional data found"
7387 +msgstr ""
7388 +
7389 +#: app/Services/TranslationStrings.php:850
7390 +msgid "No agent found, Please select or make sure you have agents to export"
7391 +msgstr ""
7392 +
7393 +#: app/Services/TranslationStrings.php:851
7394 +msgid "No agent performance data available"
7395 +msgstr ""
7396 +
7397 +#: app/Services/TranslationStrings.php:852
7398 +msgid "No agents found"
7399 +msgstr ""
7400 +
7401 +#: app/Services/TranslationStrings.php:853
7402 +msgid "No audit for this range yet"
7403 +msgstr ""
7404 +
7405 +#: app/Services/TranslationStrings.php:854
7406 +msgid "No available tags found"
7407 +msgstr ""
7408 +
7409 +#: app/Services/TranslationStrings.php:855
7410 +msgid "No available times found for the selected dates."
7411 +msgstr ""
7412 +
7413 +#: app/Services/TranslationStrings.php:856
7414 +msgid "No available times found for this range."
7415 +msgstr ""
7416 +
7417 +#: app/Services/TranslationStrings.php:857
7418 +msgid "No bot for this product"
7419 +msgstr ""
7420 +
7421 +#: app/Services/TranslationStrings.php:858
7422 +msgid "No customers selected for deletion."
7423 +msgstr ""
7424 +
7425 +#: app/Services/TranslationStrings.php:859
7426 +msgid "No logging yet!"
7427 +msgstr ""
7428 +
7429 +#: app/Services/TranslationStrings.php:860
7430 +msgid "No past conversations yet."
7431 +msgstr ""
7432 +
7433 +#: app/Services/TranslationStrings.php:861
7434 +msgid "No prior replies on this ticket yet, so there is nothing to pick as context"
7435 +msgstr ""
7436 +
7437 +#: app/Services/TranslationStrings.php:862
7438 +msgid "No product data available"
7439 +msgstr ""
7440 +
7441 +#: app/Services/TranslationStrings.php:863
7442 +msgid "No products found"
7443 +msgstr ""
7444 +
7445 +#: app/Services/TranslationStrings.php:864
7446 +msgid "No public FluentBooking event types found. Please enable calendar sharing or publish an event type."
7447 +msgstr ""
7448 +
7449 +#: app/Services/TranslationStrings.php:865
7450 +msgid "No saved replies found."
7451 +msgstr ""
7452 +
7453 +#: app/Services/TranslationStrings.php:866
7454 +msgid "No snapshots yet."
7455 +msgstr ""
7456 +
7457 +#: app/Services/TranslationStrings.php:867
7458 +msgid "No tags yet"
7459 +msgstr ""
7460 +
7461 +#: app/Services/TranslationStrings.php:868
7462 +msgid "No ticket replies sent as context"
7463 +msgstr ""
7464 +
7465 +#: app/Services/TranslationStrings.php:869
7466 +#: app/Services/TranslationStrings.php:1607
7467 +msgid "No tickets found"
7468 +msgstr ""
7469 +
7470 +#: app/Services/TranslationStrings.php:870
7471 +msgid "No tickets found for this range."
7472 +msgstr ""
7473 +
7474 +#: app/Services/TranslationStrings.php:871
7475 +msgid "No tickets need attention in this range."
7476 +msgstr ""
7477 +
7478 +#: app/Services/TranslationStrings.php:872
7479 +msgid "No unread notifications found"
7480 +msgstr ""
7481 +
7482 +#: app/Services/TranslationStrings.php:873
7483 +msgid "No workflows selected for deletion."
7484 +msgstr ""
7485 +
7486 +#: app/Services/TranslationStrings.php:874
7487 +msgid "None"
7488 +msgstr ""
7489 +
7490 +#: app/Services/TranslationStrings.php:875
7491 +msgid "None of the selected tickets have a tag."
7492 +msgstr ""
7493 +
7494 +#: app/Services/TranslationStrings.php:876
7495 +msgid "None reported"
7496 +msgstr ""
7497 +
7498 +#: app/Services/TranslationStrings.php:878
7499 +msgid "Not Activated"
7500 +msgstr ""
7501 +
7502 +#: app/Services/TranslationStrings.php:879
7503 +msgid "Not Contains"
7504 +msgstr ""
7505 +
7506 +#: app/Services/TranslationStrings.php:880
7507 +msgid "Not Equal"
7508 +msgstr ""
7509 +
7510 +#: app/Services/TranslationStrings.php:881
7511 +msgid "Not Includes In"
7512 +msgstr ""
7513 +
7514 +#: app/Services/TranslationStrings.php:882
7515 +msgid "Not Responded Yet"
7516 +msgstr ""
7517 +
7518 +#: app/Services/TranslationStrings.php:883
7519 +msgid "Not answered same day"
7520 +msgstr ""
7521 +
7522 +#: app/Services/TranslationStrings.php:884
7523 +msgid "Not contains"
7524 +msgstr ""
7525 +
7526 +#: app/Services/TranslationStrings.php:885
7527 +msgid "Not editable"
7528 +msgstr ""
7529 +
7530 +#: app/Services/TranslationStrings.php:886
7531 +msgid "Not helpful"
7532 +msgstr ""
7533 +
7534 +#: app/Services/TranslationStrings.php:887
7535 +msgid "Not recorded"
7536 +msgstr ""
7537 +
7538 +#: app/Services/TranslationStrings.php:888
7539 +msgid "Not set yet"
7540 +msgstr ""
7541 +
7542 +#: app/Services/TranslationStrings.php:889
7543 +msgid "Not yet"
7544 +msgstr ""
7545 +
7546 +#: app/Services/TranslationStrings.php:890
7547 +msgid "Notes"
7548 +msgstr ""
7549 +
7550 +#. translators: %s is the search text
7551 +#: app/Services/TranslationStrings.php:892
7552 +#, php-format
7553 +msgid "Nothing matches \"%s\""
7554 +msgstr ""
7555 +
7556 +#: app/Services/TranslationStrings.php:893
7557 +msgid "Nothing to choose from yet"
7558 +msgstr ""
7559 +
7560 +#: app/Services/TranslationStrings.php:894
7561 +msgid "Nothing to copy"
7562 +msgstr ""
7563 +
7564 +#: app/Services/TranslationStrings.php:896
7565 +msgid "Notification Settings"
7566 +msgstr ""
7567 +
7568 +#: app/Services/TranslationStrings.php:897
7569 +msgid "Notifications"
7570 +msgstr ""
7571 +
7572 +#: app/Services/TranslationStrings.php:898
7573 +msgid "Number of responses"
7574 +msgstr ""
7575 +
7576 +#: app/Services/TranslationStrings.php:899
7577 +msgid "Number of tickets"
7578 +msgstr ""
7579 +
7580 +#: app/Services/TranslationStrings.php:900
7581 +msgid "OK"
7582 +msgstr ""
7583 +
7584 +#: app/Services/TranslationStrings.php:901
7585 +msgid "OR"
7586 +msgstr ""
7587 +
7588 +#: app/Services/TranslationStrings.php:902
7589 +msgid "Offer Availability"
7590 +msgstr ""
7591 +
7592 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7593 +#: app/Services/TranslationStrings.php:904
7594 +#, php-format
7595 +msgid "On %1$s of %2$s"
7596 +msgstr ""
7597 +
7598 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7599 +#: app/Services/TranslationStrings.php:906
7600 +msgid "On all"
7601 +msgstr ""
7602 +
7603 +#. translators: %s is the mailbox email address
7604 +#: app/Services/TranslationStrings.php:908
7605 +#, php-format
7606 +msgid "Once you activate auto-forwarding for %s, the status will become active."
7607 +msgstr ""
7608 +
7609 +#: app/Services/TranslationStrings.php:909
7610 +msgid "Only FluentBooking available dates can be selected"
7611 +msgstr ""
7612 +
7613 +#: app/Services/TranslationStrings.php:910
7614 +msgid "Only a site administrator can connect, disconnect or switch Remote Portal."
7615 +msgstr ""
7616 +
7617 +#: app/Services/TranslationStrings.php:911
7618 +msgid "Open FluentBooking"
7619 +msgstr ""
7620 +
7621 +#: app/Services/TranslationStrings.php:912
7622 +msgid "Open FluentBot settings"
7623 +msgstr ""
7624 +
7625 +#: app/Services/TranslationStrings.php:913
7626 +msgid "Open Ticket"
7627 +msgstr ""
7628 +
7629 +#: app/Services/TranslationStrings.php:914
7630 +msgid "Open Ticket in New Tab"
7631 +msgstr ""
7632 +
7633 +#: app/Services/TranslationStrings.php:916
7634 +msgid "Open exact booking in FluentBooking"
7635 +msgstr ""
7636 +
7637 +#: app/Services/TranslationStrings.php:917
7638 +msgid "Open the reply editor first to insert FluentBot content."
7639 +msgstr ""
7640 +
7641 +#: app/Services/TranslationStrings.php:918
7642 +msgid "Operator"
7643 +msgstr ""
7644 +
7645 +#: app/Services/TranslationStrings.php:919
7646 +msgid "Option Value"
7647 +msgstr ""
7648 +
7649 +#: app/Services/TranslationStrings.php:920
7650 +msgid "Optional: tell us what was wrong..."
7651 +msgstr ""
7652 +
7653 +#: app/Services/TranslationStrings.php:921
7654 +msgid "Other"
7655 +msgstr ""
7656 +
7657 +#: app/Services/TranslationStrings.php:922
7658 +msgid "Others"
7659 +msgstr ""
7660 +
7661 +#: app/Services/TranslationStrings.php:923
7662 +msgid "Overall"
7663 +msgstr ""
7664 +
7665 +#: app/Services/TranslationStrings.php:924
7666 +msgid "Overall Activities"
7667 +msgstr ""
7668 +
7669 +#: app/Services/TranslationStrings.php:925
7670 +msgid "Overall Ticket Stats"
7671 +msgstr ""
7672 +
7673 +#: app/Services/TranslationStrings.php:926
7674 +msgid "Overview"
7675 +msgstr ""
7676 +
7677 +#. translators: %1$s is the current page number, %2$s the total number of pages
7678 +#: app/Services/TranslationStrings.php:928
7679 +#: app/Services/TranslationStrings.php:1611
7680 +#, php-format
7681 +msgid "Page %1$s of %2$s"
7682 +msgstr ""
7683 +
7684 +#: app/Services/TranslationStrings.php:929
7685 +msgid "Page ID"
7686 +msgstr ""
7687 +
7688 +#: app/Services/TranslationStrings.php:931
7689 +msgid "Password (Leave blank for auto generated)"
7690 +msgstr ""
7691 +
7692 +#: app/Services/TranslationStrings.php:932
7693 +msgid "Past Meetings"
7694 +msgstr ""
7695 +
7696 +#: app/Services/TranslationStrings.php:933
7697 +msgid "Past conversations"
7698 +msgstr ""
7699 +
7700 +#: app/Services/TranslationStrings.php:934
7701 +msgid "Paste the authorization code here once you get it."
7702 +msgstr ""
7703 +
7704 +#: app/Services/TranslationStrings.php:935
7705 +msgid "Paste your FluentBot API key (fbt_...)"
7706 +msgstr ""
7707 +
7708 +#: app/Services/TranslationStrings.php:936
7709 +msgid "Permissions"
7710 +msgstr ""
7711 +
7712 +#: app/Services/TranslationStrings.php:937
7713 +msgid "Personal Reports"
7714 +msgstr ""
7715 +
7716 +#: app/Services/TranslationStrings.php:938
7717 +msgid "Pick a configured product from the dropdown before sending."
7718 +msgstr ""
7719 +
7720 +#: app/Services/TranslationStrings.php:939
7721 +msgid "Pick a configured product from the dropdown to start chatting"
7722 +msgstr ""
7723 +
7724 +#: app/Services/TranslationStrings.php:940
7725 +msgid "Pick a day"
7726 +msgstr ""
7727 +
7728 +#: app/Services/TranslationStrings.php:941
7729 +msgid "Placeholder"
7730 +msgstr ""
7731 +
7732 +#: app/Services/TranslationStrings.php:942
7733 +msgid "Please Provide label"
7734 +msgstr ""
7735 +
7736 +#: app/Services/TranslationStrings.php:943
7737 +msgid "Please add at least one group member."
7738 +msgstr ""
7739 +
7740 +#: app/Services/TranslationStrings.php:944
7741 +msgid "Please choose whether to move all tickets or only the selected ones."
7742 +msgstr ""
7743 +
7744 +#: app/Services/TranslationStrings.php:945
7745 +msgid "Please configure"
7746 +msgstr ""
7747 +
7748 +#: app/Services/TranslationStrings.php:946
7749 +msgid "Please contact our support team for assistance."
7750 +msgstr ""
7751 +
7752 +#: app/Services/TranslationStrings.php:947
7753 +msgid "Please contact with"
7754 +msgstr ""
7755 +
7756 +#. translators: %s is the mailbox email address
7757 +#: app/Services/TranslationStrings.php:949
7758 +#, php-format
7759 +msgid "Please enable auto-forwarding of your emails from %s to the following address."
7760 +msgstr ""
7761 +
7762 +#: app/Services/TranslationStrings.php:950
7763 +msgid "Please enter email"
7764 +msgstr ""
7765 +
7766 +#: app/Services/TranslationStrings.php:951
7767 +msgid "Please enter your license key."
7768 +msgstr ""
7769 +
7770 +#: app/Services/TranslationStrings.php:952
7771 +msgid "Please provide a license key"
7772 +msgstr ""
7773 +
7774 +#: app/Services/TranslationStrings.php:953
7775 +msgid "Please provide a valid email address."
7776 +msgstr ""
7777 +
7778 +#: app/Services/TranslationStrings.php:954
7779 +msgid "Please provide a valid name or filter criteria."
7780 +msgstr ""
7781 +
7782 +#: app/Services/TranslationStrings.php:955
7783 +msgid "Please provide fallback box"
7784 +msgstr ""
7785 +
7786 +#: app/Services/TranslationStrings.php:956
7787 +msgid "Please provide valid field option values"
7788 +msgstr ""
7789 +
7790 +#: app/Services/TranslationStrings.php:957
7791 +msgid "Please provide your Fluent Support license key."
7792 +msgstr ""
7793 +
7794 +#: app/Services/TranslationStrings.php:958
7795 +msgid "Please select"
7796 +msgstr ""
7797 +
7798 +#. translators: %s is the contact provider, e.g. FluentCRM
7799 +#: app/Services/TranslationStrings.php:960
7800 +#, php-format
7801 +msgid "Please select a contact (%s)"
7802 +msgstr ""
7803 +
7804 +#: app/Services/TranslationStrings.php:961
7805 +msgid "Please select a fallback business box"
7806 +msgstr ""
7807 +
7808 +#: app/Services/TranslationStrings.php:962
7809 +msgid "Please select a mailbox"
7810 +msgstr ""
7811 +
7812 +#: app/Services/TranslationStrings.php:963
7813 +msgid "Please select an agent to assign"
7814 +msgstr ""
7815 +
7816 +#: app/Services/TranslationStrings.php:964
7817 +msgid "Please select an option"
7818 +msgstr ""
7819 +
7820 +#: app/Services/TranslationStrings.php:965
7821 +msgid "Please select at least one FluentCRM Tag"
7822 +msgstr ""
7823 +
7824 +#: app/Services/TranslationStrings.php:966
7825 +msgid "Please select at least one ticket."
7826 +msgstr ""
7827 +
7828 +#: app/Services/TranslationStrings.php:967
7829 +msgid "Please setup your support portal first"
7830 +msgstr ""
7831 +
7832 +#: app/Services/TranslationStrings.php:968
7833 +msgid "Please wait for all attachments to finish uploading before creating the ticket."
7834 +msgstr ""
7835 +
7836 +#: app/Services/TranslationStrings.php:969
7837 +msgid "Please wait for all attachments to finish uploading before submitting the reply."
7838 +msgstr ""
7839 +
7840 +#: app/Services/TranslationStrings.php:970
7841 +msgid "Please wait for the attachment to finish uploading before creating the ticket."
7842 +msgstr ""
7843 +
7844 +#: app/Services/TranslationStrings.php:971
7845 +msgid "Please wait for the attachment to finish uploading before submitting the reply."
7846 +msgstr ""
7847 +
7848 +#: app/Services/TranslationStrings.php:972
7849 +msgid "Precise (0)"
7850 +msgstr ""
7851 +
7852 +#: app/Services/TranslationStrings.php:973
7853 +msgid "Preferred Product"
7854 +msgstr ""
7855 +
7856 +#: app/Services/TranslationStrings.php:974
7857 +msgid "Press enter to save"
7858 +msgstr ""
7859 +
7860 +#: app/Services/TranslationStrings.php:975
7861 +msgid "Preview"
7862 +msgstr ""
7863 +
7864 +#: app/Services/TranslationStrings.php:976
7865 +msgid "Preview help"
7866 +msgstr ""
7867 +
7868 +#: app/Services/TranslationStrings.php:977
7869 +msgid "Previous Conversations"
7870 +msgstr ""
7871 +
7872 +#. translators: %s is the number of other tickets from this customer
7873 +#: app/Services/TranslationStrings.php:979
7874 +#, php-format
7875 +msgid "Previous Conversations (%s)"
7876 +msgstr ""
7877 +
7878 +#: app/Services/TranslationStrings.php:980
7879 +msgid "Priority"
7880 +msgstr ""
7881 +
7882 +#: app/Services/TranslationStrings.php:981
7883 +msgid "Priority (Customer)"
7884 +msgstr ""
7885 +
7886 +#: app/Services/TranslationStrings.php:983
7887 +msgid "Product Breakdown"
7888 +msgstr ""
7889 +
7890 +#: app/Services/TranslationStrings.php:984
7891 +msgid "Product Description"
7892 +msgstr ""
7893 +
7894 +#: app/Services/TranslationStrings.php:985
7895 +msgid "Product Distribution by Responses"
7896 +msgstr ""
7897 +
7898 +#: app/Services/TranslationStrings.php:986
7899 +msgid "Product Distribution by Tickets"
7900 +msgstr ""
7901 +
7902 +#: app/Services/TranslationStrings.php:987
7903 +msgid "Product ID"
7904 +msgstr ""
7905 +
7906 +#: app/Services/TranslationStrings.php:988
7907 +msgid "Product Insight"
7908 +msgstr ""
7909 +
7910 +#: app/Services/TranslationStrings.php:989
7911 +msgid "Product Insights"
7912 +msgstr ""
7913 +
7914 +#: app/Services/TranslationStrings.php:990
7915 +msgid "Product Reports"
7916 +msgstr ""
7917 +
7918 +#: app/Services/TranslationStrings.php:991
7919 +msgid "Product Statistics"
7920 +msgstr ""
7921 +
7922 +#: app/Services/TranslationStrings.php:992
7923 +msgid "Product Summary"
7924 +msgstr ""
7925 +
7926 +#: app/Services/TranslationStrings.php:993
7927 +msgid "Product Title"
7928 +msgstr ""
7929 +
7930 +#: app/Services/TranslationStrings.php:994
7931 +msgid "Product-Specific Bots"
7932 +msgstr ""
7933 +
7934 +#. translators: %s is the product name
7935 +#: app/Services/TranslationStrings.php:996
7936 +#, php-format
7937 +msgid "Product: %s"
7938 +msgstr ""
7939 +
7940 +#: app/Services/TranslationStrings.php:998
7941 +msgid "Products & Services"
7942 +msgstr ""
7943 +
7944 +#: app/Services/TranslationStrings.php:999
7945 +msgid "Products Settings"
7946 +msgstr ""
7947 +
7948 +#: app/Services/TranslationStrings.php:1000
7949 +msgid "Prompt"
7950 +msgstr ""
7951 +
7952 +#: app/Services/TranslationStrings.php:1001
7953 +msgid "Prompt Options"
7954 +msgstr ""
7955 +
7956 +#: app/Services/TranslationStrings.php:1002
7957 +msgid "Prompt description (sent to AI)"
7958 +msgstr ""
7959 +
7960 +#: app/Services/TranslationStrings.php:1003
7961 +msgid "Provider"
7962 +msgstr ""
7963 +
7964 +#: app/Services/TranslationStrings.php:1004
7965 +msgid "Public Label"
7966 +msgstr ""
7967 +
7968 +#: app/Services/TranslationStrings.php:1005
7969 +msgid "Public Ticket ID"
7970 +msgstr ""
7971 +
7972 +#: app/Services/TranslationStrings.php:1006
7973 +msgid "Published"
7974 +msgstr ""
7975 +
7976 +#: app/Services/TranslationStrings.php:1007
7977 +msgid "Purchase one here"
7978 +msgstr ""
7979 +
7980 +#: app/Services/TranslationStrings.php:1008
7981 +msgid "Quick Setup Options"
7982 +msgstr ""
7983 +
7984 +#: app/Services/TranslationStrings.php:1009
7985 +msgid "Rare tokens appear often and coherence degrades fast."
7986 +msgstr ""
7987 +
7988 +#: app/Services/TranslationStrings.php:1010
7989 +msgid "Re-open"
7990 +msgstr ""
7991 +
7992 +#: app/Services/TranslationStrings.php:1011
7993 +msgid "Read Documentation"
7994 +msgstr ""
7995 +
7996 +#: app/Services/TranslationStrings.php:1012
7997 +msgid "Read the email piping documentation"
7998 +msgstr ""
7999 +
8000 +#: app/Services/TranslationStrings.php:1013
8001 +msgid "Reading sources"
8002 +msgstr ""
8003 +
8004 +#. translators: %1$s is the number of tickets, %2$s the number of replies, %3$s the number of customers to migrate
8005 +#: app/Services/TranslationStrings.php:1015
8006 +#, php-format
8007 +msgid "Ready to import. Tickets: %1$s, replies: %2$s, customers: %3$s. Tickets that were already migrated are skipped."
8008 +msgstr ""
8009 +
8010 +#: app/Services/TranslationStrings.php:1016
8011 +msgid "Sign-in and registration forms are handled by the FluentAuth plugin. The settings below only apply to the ticket creation form."
8012 +msgstr ""
8013 +
8014 +#: app/Services/TranslationStrings.php:1017
8015 +msgid "Recommended"
8016 +msgstr ""
8017 +
8018 +#: app/Services/TranslationStrings.php:1018
8019 +msgid "Reconnect"
8020 +msgstr ""
8021 +
8022 +#: app/Services/TranslationStrings.php:1019
8023 +msgid "Refine ticket responses with AI for clarity and precision."
8024 +msgstr ""
8025 +
8026 +#: app/Services/TranslationStrings.php:1020
8027 +#: app/Services/TranslationStrings.php:1616
8028 +msgid "Refresh"
8029 +msgstr ""
8030 +
8031 +#: app/Services/TranslationStrings.php:1021
8032 +msgid "Regenerate"
8033 +msgstr ""
8034 +
8035 +#: app/Services/TranslationStrings.php:1022
8036 +#: app/Services/TranslationStrings.php:1653
8037 +msgid "Related Product/Service"
8038 +msgstr ""
8039 +
8040 +#: app/Services/TranslationStrings.php:1024
8041 +msgid "Replace APPLICATION PASSWORD with the Application Password you created for that user on this site. The token must be the same on both sites. Then open the Fluent Support Connector on the main site, choose the portal page, and save."
8042 +msgstr ""
8043 +
8044 +#: app/Services/TranslationStrings.php:1025
8045 +msgid "Instead of a connection key, you can set the connection in wp-config.php on both sites. Fill in the portal page and the username, then copy each snippet into the right file. The token below is new and works only once both sites have it."
8046 +msgstr ""
8047 +
8048 +#: app/Services/TranslationStrings.php:1026
8049 +msgid "A main site is connected, but Remote Portal is switched off, so the main site cannot reach this site. Switch it on to use the connection."
8050 +msgstr ""
8051 +
8052 +#: app/Services/TranslationStrings.php:1027
8053 +msgid "The main site is connected through wp-config.php. Change or remove the constants there to change the connection."
8054 +msgstr ""
8055 +
8056 +#: app/Services/TranslationStrings.php:1028
8057 +msgid "FLUENT_SUPPORT_PORTAL_BASE_URL is set in wp-config.php, but the connection is incomplete. Also set FLUENT_SUPPORT_REMOTE_API_TOKEN (the same on both sites). If FLUENT_SUPPORT_REMOTE_API_URL is set, it must be on the main site."
8058 +msgstr ""
8059 +
8060 +#: app/Services/TranslationStrings.php:1029
8061 +msgid "Any administrator or agent allowed to act for customers (connection set in wp-config.php)"
8062 +msgstr ""
8063 +
8064 +#: app/Services/TranslationStrings.php:1030
8065 +msgid "Disconnect the main site? Customer widgets stop. Its portal keeps working while it has the Application Password: revoke that from the user's profile to cut it off."
8066 +msgstr ""
8067 +
8068 +#: app/Services/TranslationStrings.php:1031
8069 +msgid "Host your helpdesk on its own site, for example support.example.com, and let customers create and follow tickets on your main website. Install the Fluent Support Connector on the main site, then connect the two sites here."
8070 +msgstr ""
8071 +
8072 +#: app/Services/TranslationStrings.php:1032
8073 +msgid "The key works once and expires 30 minutes after it was generated. This page updates when the main site connects."
8074 +msgstr ""
8075 +
8076 +#: app/Services/TranslationStrings.php:1033
8077 +msgid "The Fluent Support Server plugin is still active. Deactivate it: Remote Portal now replaces it."
8078 +msgstr ""
8079 +
8080 +#: app/Services/TranslationStrings.php:1034
8081 +msgid "Application Passwords are not available on this site. A security plugin may have turned them off, or the site is not served over HTTPS. The main site cannot connect until they are available."
8082 +msgstr ""
8083 +
8084 +#: app/Services/TranslationStrings.php:1035
8085 +msgid "This site is not served over HTTPS. Application Passwords and customer data would travel unencrypted."
8086 +msgstr ""
8087 +
8088 +#: app/Services/TranslationStrings.php:1036
8089 +msgid "Run your helpdesk on its own site and let customers create and follow tickets on your main website."
8090 +msgstr ""
8091 +
8092 +#: app/Services/TranslationStrings.php:1037
8093 +msgid "Create a WordPress user and add it as a support agent with the Sensitive Data, Manage Other Tickets and Manage Settings permissions. To limit what the main site can see, restrict the agent to the mailbox the portal will use. An administrator account also works."
8094 +msgstr ""
8095 +
8096 +#: app/Services/TranslationStrings.php:1038
8097 +msgid "On your main site, install and activate the Fluent Support Connector."
8098 +msgstr ""
8099 +
8100 +#: app/Services/TranslationStrings.php:1039
8101 +msgid "Edit that user (Users > Profile) and create an Application Password. Copy it: WordPress shows it only once."
8102 +msgstr ""
8103 +
8104 +#: app/Services/TranslationStrings.php:1040
8105 +msgid "Generate a connection key below. On the main site, open Settings > FluentSupport Client and paste the key with the username and Application Password."
8106 +msgstr ""
8107 +
8108 +#: app/Services/TranslationStrings.php:1041
8109 +msgid "Remote Portal is switched on or off by FLUENT_SUPPORT_REMOTE_PORTAL in wp-config.php."
8110 +msgstr ""
8111 +
8112 +#: app/Services/TranslationStrings.php:1042
8113 +msgid "Remove"
8114 +msgstr ""
8115 +
8116 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
8117 +#: app/Services/TranslationStrings.php:1044
8118 +#, php-format
8119 +msgid "Remove %1$s from %2$s"
8120 +msgstr ""
8121 +
8122 +#: app/Services/TranslationStrings.php:1045
8123 +msgid "Remove prompt option"
8124 +msgstr ""
8125 +
8126 +#: app/Services/TranslationStrings.php:1046
8127 +msgid "Renew License"
8128 +msgstr ""
8129 +
8130 +#: app/Services/TranslationStrings.php:1047
8131 +msgid "Renew your license to keep receiving plugin updates, new features and support."
8132 +msgstr ""
8133 +
8134 +#: app/Services/TranslationStrings.php:1048
8135 +msgid "Reopen"
8136 +msgstr ""
8137 +
8138 +#. translators: %s is the number of closed tickets to reopen
8139 +#: app/Services/TranslationStrings.php:1050
8140 +#, php-format
8141 +msgid "Reopen %s ticket"
8142 +msgstr ""
8143 +
8144 +#. translators: %s is the number of closed tickets to reopen
8145 +#: app/Services/TranslationStrings.php:1052
8146 +#, php-format
8147 +msgid "Reopen %s tickets"
8148 +msgstr ""
8149 +
8150 +#: app/Services/TranslationStrings.php:1053
8151 +#: app/Services/TranslationStrings.php:1617
8152 +msgid "Reopen This ticket"
8153 +msgstr ""
8154 +
8155 +#: app/Services/TranslationStrings.php:1054
8156 +msgid "Replied By Agent"
8157 +msgstr ""
8158 +
8159 +#: app/Services/TranslationStrings.php:1055
8160 +msgid "Replied By Customer"
8161 +msgstr ""
8162 +
8163 +#: app/Services/TranslationStrings.php:1056
8164 +msgid "Replies"
8165 +msgstr ""
8166 +
8167 +#: app/Services/TranslationStrings.php:1057
8168 +#: app/Services/TranslationStrings.php:1618
8169 +msgid "Reply"
8170 +msgstr ""
8171 +
8172 +#: app/Services/TranslationStrings.php:1058
8173 +msgid "Reply Title"
8174 +msgstr ""
8175 +
8176 +#: app/Services/TranslationStrings.php:1059
8177 +msgid "Reply To Selected Tickets"
8178 +msgstr ""
8179 +
8180 +#: app/Services/TranslationStrings.php:1060
8181 +msgid "Reply and Close Ticket"
8182 +msgstr ""
8183 +
8184 +#: app/Services/TranslationStrings.php:1061
8185 +msgid "Replying agent's name"
8186 +msgstr ""
8187 +
8188 +#: app/Services/TranslationStrings.php:1063
8189 +msgid "Request Token"
8190 +msgstr ""
8191 +
8192 +#: app/Services/TranslationStrings.php:1064
8193 +msgid "Required"
8194 +msgstr ""
8195 +
8196 +#: app/Services/TranslationStrings.php:1065
8197 +msgid "Reset"
8198 +msgstr ""
8199 +
8200 +#: app/Services/TranslationStrings.php:1066
8201 +msgid "Reset Filter"
8202 +msgstr ""
8203 +
8204 +#: app/Services/TranslationStrings.php:1067
8205 +msgid "Reset Filters"
8206 +msgstr ""
8207 +
8208 +#: app/Services/TranslationStrings.php:1068
8209 +msgid "Reset To Default Gravatar"
8210 +msgstr ""
8211 +
8212 +#: app/Services/TranslationStrings.php:1069
8213 +msgid "Reset to Defaults"
8214 +msgstr ""
8215 +
8216 +#: app/Services/TranslationStrings.php:1070
8217 +msgid "Reset to defaults"
8218 +msgstr ""
8219 +
8220 +#: app/Services/TranslationStrings.php:1071
8221 +msgid "Reset to gravatar?"
8222 +msgstr ""
8223 +
8224 +#: app/Services/TranslationStrings.php:1072
8225 +msgid "Reset zoom"
8226 +msgstr ""
8227 +
8228 +#: app/Services/TranslationStrings.php:1073
8229 +msgid "Resolve Stats"
8230 +msgstr ""
8231 +
8232 +#: app/Services/TranslationStrings.php:1074
8233 +msgid "Resolved in"
8234 +msgstr ""
8235 +
8236 +#: app/Services/TranslationStrings.php:1075
8237 +msgid "Response Activity"
8238 +msgstr ""
8239 +
8240 +#: app/Services/TranslationStrings.php:1076
8241 +msgid "Response Content"
8242 +msgstr ""
8243 +
8244 +#: app/Services/TranslationStrings.php:1077
8245 +msgid "Response Count"
8246 +msgstr ""
8247 +
8248 +#: app/Services/TranslationStrings.php:1078
8249 +msgid "Response Stats"
8250 +msgstr ""
8251 +
8252 +#: app/Services/TranslationStrings.php:1079
8253 +msgid "Response Title"
8254 +msgstr ""
8255 +
8256 +#: app/Services/TranslationStrings.php:1081
8257 +msgid "Restrictions"
8258 +msgstr ""
8259 +
8260 +#: app/Services/TranslationStrings.php:1082
8261 +msgid "Resume Previous Migration"
8262 +msgstr ""
8263 +
8264 +#: app/Services/TranslationStrings.php:1083
8265 +#: app/Services/TranslationStrings.php:1620
8266 +msgid "Retry"
8267 +msgstr ""
8268 +
8269 +#: app/Services/TranslationStrings.php:1084
8270 +msgid "Review your Workflow"
8271 +msgstr ""
8272 +
8273 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
8274 +#: app/Services/TranslationStrings.php:1086
8275 +#, php-format
8276 +msgid "Run %1$s on %2$s"
8277 +msgstr ""
8278 +
8279 +#: app/Services/TranslationStrings.php:1087
8280 +msgid "Run Audit"
8281 +msgstr ""
8282 +
8283 +#: app/Services/TranslationStrings.php:1088
8284 +msgid "Run Workflow"
8285 +msgstr ""
8286 +
8287 +#: app/Services/TranslationStrings.php:1089
8288 +msgid "Run workflow"
8289 +msgstr ""
8290 +
8291 +#. translators: %s is the workflow name
8292 +#: app/Services/TranslationStrings.php:1091
8293 +#, php-format
8294 +msgid "Running the \"%s\" workflow will perform the following actions:"
8295 +msgstr ""
8296 +
8297 +#: app/Services/TranslationStrings.php:1092
8298 +msgid "Running…"
8299 +msgstr ""
8300 +
8301 +#: app/Services/TranslationStrings.php:1093
8302 +msgid "Same prompt gives near-identical answers. Tightest grounding in your documents, but terse and formulaic."
8303 +msgstr ""
8304 +
8305 +#: app/Services/TranslationStrings.php:1094
8306 +msgid "Same-Day Response Rate"
8307 +msgstr ""
8308 +
8309 +#: app/Services/TranslationStrings.php:1095
8310 +msgid "Sat"
8311 +msgstr ""
8312 +
8313 +#: app/Services/TranslationStrings.php:1096
8314 +msgid "Save"
8315 +msgstr ""
8316 +
8317 +#: app/Services/TranslationStrings.php:1097
8318 +msgid "Save Configuration"
8319 +msgstr ""
8320 +
8321 +#: app/Services/TranslationStrings.php:1098
8322 +msgid "Save Filter"
8323 +msgstr ""
8324 +
8325 +#: app/Services/TranslationStrings.php:1099
8326 +msgid "Save Prompt Options"
8327 +msgstr ""
8328 +
8329 +#: app/Services/TranslationStrings.php:1100
8330 +msgid "Save Reply"
8331 +msgstr ""
8332 +
8333 +#: app/Services/TranslationStrings.php:1101
8334 +msgid "Save Settings"
8335 +msgstr ""
8336 +
8337 +#: app/Services/TranslationStrings.php:1102
8338 +msgid "Save search"
8339 +msgstr ""
8340 +
8341 +#: app/Services/TranslationStrings.php:1103
8342 +msgid "Saved Draft"
8343 +msgstr ""
8344 +
8345 +#: app/Services/TranslationStrings.php:1104
8346 +msgid "Saved Filters"
8347 +msgstr ""
8348 +
8349 +#: app/Services/TranslationStrings.php:1106
8350 +msgid "Score"
8351 +msgstr ""
8352 +
8353 +#: app/Services/TranslationStrings.php:1107
8354 +msgid "Search"
8355 +msgstr ""
8356 +
8357 +#: app/Services/TranslationStrings.php:1108
8358 +msgid "Search Agents"
8359 +msgstr ""
8360 +
8361 +#: app/Services/TranslationStrings.php:1109
8362 +msgid "Search Customers..."
8363 +msgstr ""
8364 +
8365 +#: app/Services/TranslationStrings.php:1110
8366 +msgid "Search Existing contact or provide email address"
8367 +msgstr ""
8368 +
8369 +#: app/Services/TranslationStrings.php:1111
8370 +msgid "Search Name"
8371 +msgstr ""
8372 +
8373 +#: app/Services/TranslationStrings.php:1112
8374 +msgid "Search Widget..."
8375 +msgstr ""
8376 +
8377 +#: app/Services/TranslationStrings.php:1113
8378 +msgid "Search agent by name or email"
8379 +msgstr ""
8380 +
8381 +#: app/Services/TranslationStrings.php:1114
8382 +msgid "Search agents"
8383 +msgstr ""
8384 +
8385 +#: app/Services/TranslationStrings.php:1115
8386 +msgid "Search agents..."
8387 +msgstr ""
8388 +
8389 +#: app/Services/TranslationStrings.php:1116
8390 +msgid "Search or provide email address"
8391 +msgstr ""
8392 +
8393 +#: app/Services/TranslationStrings.php:1117
8394 +msgid "Search replies"
8395 +msgstr ""
8396 +
8397 +#: app/Services/TranslationStrings.php:1118
8398 +msgid "Search responses..."
8399 +msgstr ""
8400 +
8401 +#: app/Services/TranslationStrings.php:1119
8402 +msgid "Search tags"
8403 +msgstr ""
8404 +
8405 +#: app/Services/TranslationStrings.php:1120
8406 +#: app/Services/TranslationStrings.php:1621
8407 +msgid "Search..."
8408 +msgstr ""
8409 +
8410 +#: app/Services/TranslationStrings.php:1121
8411 +msgid "Searching the knowledge base"
8412 +msgstr ""
8413 +
8414 +#: app/Services/TranslationStrings.php:1122
8415 +msgid "Searching the web"
8416 +msgstr ""
8417 +
8418 +#: app/Services/TranslationStrings.php:1123
8419 +msgid "Secret Key"
8420 +msgstr ""
8421 +
8422 +#: app/Services/TranslationStrings.php:1124
8423 +msgid "Select"
8424 +msgstr ""
8425 +
8426 +#: app/Services/TranslationStrings.php:1125
8427 +msgid "Select Action"
8428 +msgstr ""
8429 +
8430 +#: app/Services/TranslationStrings.php:1126
8431 +msgid "Select Agent"
8432 +msgstr ""
8433 +
8434 +#: app/Services/TranslationStrings.php:1127
8435 +msgid "Select Agents"
8436 +msgstr ""
8437 +
8438 +#: app/Services/TranslationStrings.php:1128
8439 +msgid "Select All"
8440 +msgstr ""
8441 +
8442 +#: app/Services/TranslationStrings.php:1129
8443 +msgid "Select Board"
8444 +msgstr ""
8445 +
8446 +#: app/Services/TranslationStrings.php:1130
8447 +msgid "Select Business Box"
8448 +msgstr ""
8449 +
8450 +#: app/Services/TranslationStrings.php:1132
8451 +msgid "Select Client Priority"
8452 +msgstr ""
8453 +
8454 +#: app/Services/TranslationStrings.php:1133
8455 +msgid "Select Contact Property"
8456 +msgstr ""
8457 +
8458 +#: app/Services/TranslationStrings.php:1134
8459 +msgid "Select Customer"
8460 +msgstr ""
8461 +
8462 +#: app/Services/TranslationStrings.php:1135
8463 +msgid "Select Fallback Agent"
8464 +msgstr ""
8465 +
8466 +#: app/Services/TranslationStrings.php:1136
8467 +msgid "Select Field"
8468 +msgstr ""
8469 +
8470 +#: app/Services/TranslationStrings.php:1137
8471 +msgid "Select Field Type"
8472 +msgstr ""
8473 +
8474 +#: app/Services/TranslationStrings.php:1138
8475 +msgid "Select Form Property"
8476 +msgstr ""
8477 +
8478 +#: app/Services/TranslationStrings.php:1139
8479 +msgid "Select Integration Event"
8480 +msgstr ""
8481 +
8482 +#: app/Services/TranslationStrings.php:1140
8483 +msgid "Select Mailbox"
8484 +msgstr ""
8485 +
8486 +#: app/Services/TranslationStrings.php:1141
8487 +msgid "Select Mailboxes"
8488 +msgstr ""
8489 +
8490 +#: app/Services/TranslationStrings.php:1142
8491 +msgid "Select Meeting Type"
8492 +msgstr ""
8493 +
8494 +#: app/Services/TranslationStrings.php:1143
8495 +msgid "Select Operator"
8496 +msgstr ""
8497 +
8498 +#: app/Services/TranslationStrings.php:1144
8499 +msgid "Select Option"
8500 +msgstr ""
8501 +
8502 +#: app/Services/TranslationStrings.php:1146
8503 +msgid "Select Product"
8504 +msgstr ""
8505 +
8506 +#: app/Services/TranslationStrings.php:1147
8507 +msgid "Select Stage"
8508 +msgstr ""
8509 +
8510 +#: app/Services/TranslationStrings.php:1148
8511 +msgid "Select Status"
8512 +msgstr ""
8513 +
8514 +#: app/Services/TranslationStrings.php:1149
8515 +msgid "Select Tags"
8516 +msgstr ""
8517 +
8518 +#: app/Services/TranslationStrings.php:1150
8519 +msgid "Select Value"
8520 +msgstr ""
8521 +
8522 +#: app/Services/TranslationStrings.php:1152
8523 +msgid "Select a customer"
8524 +msgstr ""
8525 +
8526 +#: app/Services/TranslationStrings.php:1153
8527 +msgid "Select a fallback group"
8528 +msgstr ""
8529 +
8530 +#: app/Services/TranslationStrings.php:1154
8531 +msgid "Select a product"
8532 +msgstr ""
8533 +
8534 +#: app/Services/TranslationStrings.php:1155
8535 +msgid "Select agent"
8536 +msgstr ""
8537 +
8538 +#: app/Services/TranslationStrings.php:1156
8539 +msgid "Select all"
8540 +msgstr ""
8541 +
8542 +#: app/Services/TranslationStrings.php:1157
8543 +msgid "Select an Agent"
8544 +msgstr ""
8545 +
8546 +#: app/Services/TranslationStrings.php:1158
8547 +msgid "Select an option:"
8548 +msgstr ""
8549 +
8550 +#: app/Services/TranslationStrings.php:1159
8551 +msgid "Select date range"
8552 +msgstr ""
8553 +
8554 +#: app/Services/TranslationStrings.php:1160
8555 +msgid "Select products"
8556 +msgstr ""
8557 +
8558 +#: app/Services/TranslationStrings.php:1161
8559 +#: app/Services/TranslationStrings.php:1655
8560 +msgid "Select related Product/Service"
8561 +msgstr ""
8562 +
8563 +#: app/Services/TranslationStrings.php:1162
8564 +msgid "Select the AI service you want to use."
8565 +msgstr ""
8566 +
8567 +#: app/Services/TranslationStrings.php:1163
8568 +msgid "Select the tickets you want to move"
8569 +msgstr ""
8570 +
8571 +#: app/Services/TranslationStrings.php:1164
8572 +msgid "Select up to 7 dates"
8573 +msgstr ""
8574 +
8575 +#: app/Services/TranslationStrings.php:1165
8576 +msgid "Select up to 7 dates to preview availability."
8577 +msgstr ""
8578 +
8579 +#: app/Services/TranslationStrings.php:1166
8580 +msgid "Selected item already selected"
8581 +msgstr ""
8582 +
8583 +#: app/Services/TranslationStrings.php:1167
8584 +msgid "Selected workflows deleted successfully"
8585 +msgstr ""
8586 +
8587 +#: app/Services/TranslationStrings.php:1168
8588 +msgid "Send Attachments"
8589 +msgstr ""
8590 +
8591 +#: app/Services/TranslationStrings.php:1169
8592 +msgid "Send anyway"
8593 +msgstr ""
8594 +
8595 +#: app/Services/TranslationStrings.php:1170
8596 +msgid "Send as Informational Reply"
8597 +msgstr ""
8598 +
8599 +#: app/Services/TranslationStrings.php:1171
8600 +msgid "Send message"
8601 +msgstr ""
8602 +
8603 +#: app/Services/TranslationStrings.php:1172
8604 +msgid "Sentiment distribution"
8605 +msgstr ""
8606 +
8607 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
8608 +#: app/Services/TranslationStrings.php:1174
8609 +#, php-format
8610 +msgid "Set %1$s to %2$s priority"
8611 +msgstr ""
8612 +
8613 +#: app/Services/TranslationStrings.php:1175
8614 +msgid "Set Business Mailbox"
8615 +msgstr ""
8616 +
8617 +#: app/Services/TranslationStrings.php:1176
8618 +msgid "Set Estimated Time"
8619 +msgstr ""
8620 +
8621 +#: app/Services/TranslationStrings.php:1177
8622 +msgid "Set Estimation"
8623 +msgstr ""
8624 +
8625 +#: app/Services/TranslationStrings.php:1178
8626 +msgid "Set Your Trigger & Conditions"
8627 +msgstr ""
8628 +
8629 +#: app/Services/TranslationStrings.php:1179
8630 +msgid "Set as Default"
8631 +msgstr ""
8632 +
8633 +#: app/Services/TranslationStrings.php:1180
8634 +msgid "Set as Default Group"
8635 +msgstr ""
8636 +
8637 +#. translators: %s: comma separated list of wp-config constant names
8638 +#: app/Services/TranslationStrings.php:1182
8639 +#, php-format
8640 +msgid "Set in wp-config.php: %s"
8641 +msgstr ""
8642 +
8643 +#: app/Services/TranslationStrings.php:1183
8644 +msgid "Sets priority to Critical"
8645 +msgstr ""
8646 +
8647 +#: app/Services/TranslationStrings.php:1185
8648 +msgid "Settings could not be found"
8649 +msgstr ""
8650 +
8651 +#: app/Services/TranslationStrings.php:1186
8652 +msgid "Settings could not be loaded"
8653 +msgstr ""
8654 +
8655 +#: app/Services/TranslationStrings.php:1187
8656 +msgid "Setup products/services for ticket categorization"
8657 +msgstr ""
8658 +
8659 +#: app/Services/TranslationStrings.php:1188
8660 +msgid "Share Essentials"
8661 +msgstr ""
8662 +
8663 +#. translators: %s is the shortcode that was copied, e.g. [fluent_support_portal]
8664 +#: app/Services/TranslationStrings.php:1190
8665 +#, php-format
8666 +msgid "Shortcode copied to clipboard: %s"
8667 +msgstr ""
8668 +
8669 +#: app/Services/TranslationStrings.php:1191
8670 +msgid "Show Bulk Action"
8671 +msgstr ""
8672 +
8673 +#: app/Services/TranslationStrings.php:1192
8674 +msgid "Show new replies"
8675 +msgstr ""
8676 +
8677 +#: app/Services/TranslationStrings.php:1193
8678 +msgid "Signup Form"
8679 +msgstr ""
8680 +
8681 +#: app/Services/TranslationStrings.php:1194
8682 +msgid "Site Key"
8683 +msgstr ""
8684 +
8685 +#: app/Services/TranslationStrings.php:1195
8686 +msgid "Slack Integration"
8687 +msgstr ""
8688 +
8689 +#: app/Services/TranslationStrings.php:1196
8690 +msgid "Slack User ID"
8691 +msgstr ""
8692 +
8693 +#: app/Services/TranslationStrings.php:1197
8694 +msgid "Slug"
8695 +msgstr ""
8696 +
8697 +#: app/Services/TranslationStrings.php:1198
8698 +msgid "Slug (Optional)"
8699 +msgstr ""
8700 +
8701 +#: app/Services/TranslationStrings.php:1199
8702 +msgid "Smart Codes"
8703 +msgstr ""
8704 +
8705 +#: app/Services/TranslationStrings.php:1200
8706 +msgid "Snapshot"
8707 +msgstr ""
8708 +
8709 +#: app/Services/TranslationStrings.php:1201
8710 +msgid "Some General Prompts"
8711 +msgstr ""
8712 +
8713 +#: app/Services/TranslationStrings.php:1202
8714 +msgid "Something went wrong"
8715 +msgstr ""
8716 +
8717 +#: app/Services/TranslationStrings.php:1203
8718 +msgid "Sorry about that. Can you tell us what went wrong?"
8719 +msgstr ""
8720 +
8721 +#: app/Services/TranslationStrings.php:1204
8722 +msgid "Sorry, settings could not be loaded"
8723 +msgstr ""
8724 +
8725 +#: app/Services/TranslationStrings.php:1205
8726 +#: app/Services/TranslationStrings.php:1622
8727 +msgid "Sort"
8728 +msgstr ""
8729 +
8730 +#: app/Services/TranslationStrings.php:1206
8731 +#: app/Services/TranslationStrings.php:1623
8732 +msgid "Sort By"
8733 +msgstr ""
8734 +
8735 +#: app/Services/TranslationStrings.php:1207
8736 +msgid "Source"
8737 +msgstr ""
8738 +
8739 +#. translators: %s is where the reply came from, e.g. Email or Web
8740 +#: app/Services/TranslationStrings.php:1209
8741 +#, php-format
8742 +msgid "Source: %s"
8743 +msgstr ""
8744 +
8745 +#: app/Services/TranslationStrings.php:1210
8746 +msgid "Specific Dates"
8747 +msgstr ""
8748 +
8749 +#: app/Services/TranslationStrings.php:1212
8750 +msgid "Staff"
8751 +msgstr ""
8752 +
8753 +#: app/Services/TranslationStrings.php:1213
8754 +msgid "Start"
8755 +msgstr ""
8756 +
8757 +#: app/Services/TranslationStrings.php:1214
8758 +msgid "Start Fresh"
8759 +msgstr ""
8760 +
8761 +#: app/Services/TranslationStrings.php:1215
8762 +msgid "Start date"
8763 +msgstr ""
8764 +
8765 +#: app/Services/TranslationStrings.php:1216
8766 +msgid "Stats"
8767 +msgstr ""
8768 +
8769 +#. translators: %s is a status label (a ticket status, or Published/Draft for a workflow)
8770 +#: app/Services/TranslationStrings.php:1219
8771 +#, php-format
8772 +msgid "Status: %s"
8773 +msgstr ""
8774 +
8775 +#: app/Services/TranslationStrings.php:1220
8776 +msgid "Stay"
8777 +msgstr ""
8778 +
8779 +#: app/Services/TranslationStrings.php:1221
8780 +msgid "Step 1 of 2"
8781 +msgstr ""
8782 +
8783 +#: app/Services/TranslationStrings.php:1222
8784 +msgid "Step 2 of 2"
8785 +msgstr ""
8786 +
8787 +#: app/Services/TranslationStrings.php:1223
8788 +msgid "Still tightly grounded, with slight wording variation between runs. Reads noticeably less robotic."
8789 +msgstr ""
8790 +
8791 +#: app/Services/TranslationStrings.php:1224
8792 +msgid "Strong divergence. Novel phrasings and unusual analogies."
8793 +msgstr ""
8794 +
8795 +#: app/Services/TranslationStrings.php:1225
8796 +msgid "Subject"
8797 +msgstr ""
8798 +
8799 +#: app/Services/TranslationStrings.php:1226
8800 +msgid "Submit"
8801 +msgstr ""
8802 +
8803 +#: app/Services/TranslationStrings.php:1227
8804 +msgid "Submit Log"
8805 +msgstr ""
8806 +
8807 +#: app/Services/TranslationStrings.php:1228
8808 +msgid "Subscribe to our Bi-Monthly newsletter"
8809 +msgstr ""
8810 +
8811 +#: app/Services/TranslationStrings.php:1229
8812 +msgid "Subscription"
8813 +msgstr ""
8814 +
8815 +#: app/Services/TranslationStrings.php:1230
8816 +msgid "Success"
8817 +msgstr ""
8818 +
8819 +#: app/Services/TranslationStrings.php:1231
8820 +msgid "Sun"
8821 +msgstr ""
8822 +
8823 +#: app/Services/TranslationStrings.php:1232
8824 +msgid "Support Channel"
8825 +msgstr ""
8826 +
8827 +#: app/Services/TranslationStrings.php:1233
8828 +msgid "Support Inbox Email"
8829 +msgstr ""
8830 +
8831 +#: app/Services/TranslationStrings.php:1234
8832 +msgid "Support Portal Page (For Customers)"
8833 +msgstr ""
8834 +
8835 +#. translators: %s is the number of tickets this customer has
8836 +#: app/Services/TranslationStrings.php:1237
8837 +#, php-format
8838 +msgid "Support Tickets (%s)"
8839 +msgstr ""
8840 +
8841 +#: app/Services/TranslationStrings.php:1238
8842 +msgid "Support agent"
8843 +msgstr ""
8844 +
8845 +#: app/Services/TranslationStrings.php:1239
8846 +msgid "Switch Knowledge Base"
8847 +msgstr ""
8848 +
8849 +#: app/Services/TranslationStrings.php:1240
8850 +msgid "System"
8851 +msgstr ""
8852 +
8853 +#: app/Services/TranslationStrings.php:1241
8854 +msgid "THREAD STARTER"
8855 +msgstr ""
8856 +
8857 +#: app/Services/TranslationStrings.php:1242
8858 +msgid "Tag Description"
8859 +msgstr ""
8860 +
8861 +#: app/Services/TranslationStrings.php:1243
8862 +msgid "Tag Name"
8863 +msgstr ""
8864 +
8865 +#: app/Services/TranslationStrings.php:1244
8866 +msgid "Tag Title"
8867 +msgstr ""
8868 +
8869 +#: app/Services/TranslationStrings.php:1245
8870 +msgid "Tags"
8871 +msgstr ""
8872 +
8873 +#: app/Services/TranslationStrings.php:1246
8874 +msgid "Task Description"
8875 +msgstr ""
8876 +
8877 +#: app/Services/TranslationStrings.php:1247
8878 +msgid "Task Title"
8879 +msgstr ""
8880 +
8881 +#: app/Services/TranslationStrings.php:1248
8882 +msgid "Team API key from your FluentBot dashboard (Settings → API Keys). Required to connect."
8883 +msgstr ""
8884 +
8885 +#: app/Services/TranslationStrings.php:1249
8886 +msgid "Telegram Chat ID"
8887 +msgstr ""
8888 +
8889 +#: app/Services/TranslationStrings.php:1250
8890 +msgid "Telegram Integration"
8891 +msgstr ""
8892 +
8893 +#: app/Services/TranslationStrings.php:1251
8894 +msgid "Temperature"
8895 +msgstr ""
8896 +
8897 +#: app/Services/TranslationStrings.php:1252
8898 +msgid "Templates"
8899 +msgstr ""
8900 +
8901 +#: app/Services/TranslationStrings.php:1253
8902 +msgid "Terms & Condition"
8903 +msgstr ""
8904 +
8905 +#: app/Services/TranslationStrings.php:1254
8906 +msgid "Test connection"
8907 +msgstr ""
8908 +
8909 +#: app/Services/TranslationStrings.php:1255
8910 +msgid "The connection key expired. Generate a new one."
8911 +msgstr ""
8912 +
8913 +#: app/Services/TranslationStrings.php:1256
8914 +msgid "The following settings will be applied to the newly created"
8915 +msgstr ""
8916 +
8917 +#: app/Services/TranslationStrings.php:1257
8918 +msgid "The main site is connected."
8919 +msgstr ""
8920 +
8921 +#: app/Services/TranslationStrings.php:1258
8922 +msgid "The main site's wp-config.php"
8923 +msgstr ""
8924 +
8925 +#: app/Services/TranslationStrings.php:1259
8926 +msgid "The settings could not be loaded."
8927 +msgstr ""
8928 +
8929 +#: app/Services/TranslationStrings.php:1260
8930 +msgid "This Month"
8931 +msgstr ""
8932 +
8933 +#: app/Services/TranslationStrings.php:1261
8934 +msgid "This Week"
8935 +msgstr ""
8936 +
8937 +#: app/Services/TranslationStrings.php:1262
8938 +msgid "This agent's tickets, replies and products will be reassigned to the fallback agent you select below."
8939 +msgstr ""
8940 +
8941 +#: app/Services/TranslationStrings.php:1263
8942 +msgid "This bot will handle general queries for all products"
8943 +msgstr ""
8944 +
8945 +#: app/Services/TranslationStrings.php:1264
8946 +msgid "This is a"
8947 +msgstr ""
8948 +
8949 +#: app/Services/TranslationStrings.php:1265
8950 +msgid "This is an agent only field"
8951 +msgstr ""
8952 +
8953 +#: app/Services/TranslationStrings.php:1266
8954 +msgid "This is the first ticket on this page."
8955 +msgstr ""
8956 +
8957 +#: app/Services/TranslationStrings.php:1267
8958 +msgid "This is the last ticket on this page."
8959 +msgstr ""
8960 +
8961 +#: app/Services/TranslationStrings.php:1268
8962 +msgid "This license has been disabled."
8963 +msgstr ""
8964 +
8965 +#: app/Services/TranslationStrings.php:1269
8966 +msgid "This removes the tickets with their replies, notes and attachments. It cannot be undone."
8967 +msgstr ""
8968 +
8969 +#: app/Services/TranslationStrings.php:1270
8970 +msgid "This report is coming soon."
8971 +msgstr ""
8972 +
8973 +#: app/Services/TranslationStrings.php:1271
8974 +msgid "This site will stop receiving plugin updates until a license is activated again."
8975 +msgstr ""
8976 +
8977 +#: app/Services/TranslationStrings.php:1272
8978 +msgid "This site's wp-config.php"
8979 +msgstr ""
8980 +
8981 +#. translators: %1$s is the date the ticket was closed, %2$s the name of the person who closed it
8982 +#: app/Services/TranslationStrings.php:1274
8983 +#: app/Services/TranslationStrings.php:1629
8984 +#, php-format
8985 +msgid "This ticket was closed on %1$s by %2$s."
8986 +msgstr ""
8987 +
8988 +#. translators: %s is the date the ticket was closed
8989 +#: app/Services/TranslationStrings.php:1276
8990 +#: app/Services/TranslationStrings.php:1631
8991 +#, php-format
8992 +msgid "This ticket was closed on %s."
8993 +msgstr ""
8994 +
8995 +#: app/Services/TranslationStrings.php:1277
8996 +msgid "This week"
8997 +msgstr ""
8998 +
8999 +#: app/Services/TranslationStrings.php:1278
9000 +msgid "This will remove all custom prompt options and restore the original defaults. This action cannot be undone."
9001 +msgstr ""
9002 +
9003 +#: app/Services/TranslationStrings.php:1279
9004 +msgid "This workflow will:"
9005 +msgstr ""
9006 +
9007 +#: app/Services/TranslationStrings.php:1280
9008 +#: app/Services/TranslationStrings.php:1632
9009 +msgid "Thread Follower"
9010 +msgstr ""
9011 +
9012 +#: app/Services/TranslationStrings.php:1281
9013 +#: app/Services/TranslationStrings.php:1633
9014 +msgid "Thread Starter"
9015 +msgstr ""
9016 +
9017 +#: app/Services/TranslationStrings.php:1282
9018 +msgid "Thu"
9019 +msgstr ""
9020 +
9021 +#: app/Services/TranslationStrings.php:1283
9022 +msgid "Ticket"
9023 +msgstr ""
9024 +
9025 +#: app/Services/TranslationStrings.php:1285
9026 +msgid "Ticket Assigned"
9027 +msgstr ""
9028 +
9029 +#: app/Services/TranslationStrings.php:1287
9030 +msgid "Ticket Created"
9031 +msgstr ""
9032 +
9033 +#: app/Services/TranslationStrings.php:1288
9034 +msgid "Ticket Creation"
9035 +msgstr ""
9036 +
9037 +#: app/Services/TranslationStrings.php:1289
9038 +msgid "Ticket Creation Form"
9039 +msgstr ""
9040 +
9041 +#: app/Services/TranslationStrings.php:1290
9042 +msgid "Ticket Creation vs. Agent Replies, by Day"
9043 +msgstr ""
9044 +
9045 +#: app/Services/TranslationStrings.php:1291
9046 +msgid "Ticket Creation vs. Agent Replies, by Hour"
9047 +msgstr ""
9048 +
9049 +#: app/Services/TranslationStrings.php:1292
9050 +#: app/Services/TranslationStrings.php:1659
9051 +msgid "Ticket Details"
9052 +msgstr ""
9053 +
9054 +#: app/Services/TranslationStrings.php:1293
9055 +msgid "Ticket Email Settings"
9056 +msgstr ""
9057 +
9058 +#: app/Services/TranslationStrings.php:1294
9059 +msgid "Ticket Filters"
9060 +msgstr ""
9061 +
9062 +#: app/Services/TranslationStrings.php:1296
9063 +msgid "Ticket Form Settings"
9064 +msgstr ""
9065 +
9066 +#: app/Services/TranslationStrings.php:1298
9067 +msgid "Ticket Link(Agent)"
9068 +msgstr ""
9069 +
9070 +#: app/Services/TranslationStrings.php:1299
9071 +msgid "Ticket Link(Customer)"
9072 +msgstr ""
9073 +
9074 +#: app/Services/TranslationStrings.php:1300
9075 +msgid "Ticket Mailbox"
9076 +msgstr ""
9077 +
9078 +#: app/Services/TranslationStrings.php:1301
9079 +msgid "Ticket Migration Settings"
9080 +msgstr ""
9081 +
9082 +#: app/Services/TranslationStrings.php:1302
9083 +msgid "Ticket Overview"
9084 +msgstr ""
9085 +
9086 +#: app/Services/TranslationStrings.php:1305
9087 +msgid "Ticket Public URL"
9088 +msgstr ""
9089 +
9090 +#: app/Services/TranslationStrings.php:1306
9091 +msgid "Ticket Resolve Stats"
9092 +msgstr ""
9093 +
9094 +#: app/Services/TranslationStrings.php:1307
9095 +msgid "Ticket Stats"
9096 +msgstr ""
9097 +
9098 +#: app/Services/TranslationStrings.php:1308
9099 +msgid "Ticket Submitted"
9100 +msgstr ""
9101 +
9102 +#: app/Services/TranslationStrings.php:1312
9103 +msgid "Ticket Volume"
9104 +msgstr ""
9105 +
9106 +#: app/Services/TranslationStrings.php:1313
9107 +msgid "Ticket Volume by Product"
9108 +msgstr ""
9109 +
9110 +#: app/Services/TranslationStrings.php:1314
9111 +msgid "Ticket content excluded"
9112 +msgstr ""
9113 +
9114 +#: app/Services/TranslationStrings.php:1315
9115 +msgid "Ticket content included"
9116 +msgstr ""
9117 +
9118 +#. translators: %s is the date and time the ticket was created
9119 +#: app/Services/TranslationStrings.php:1317
9120 +#, php-format
9121 +msgid "Ticket created at %s"
9122 +msgstr ""
9123 +
9124 +#: app/Services/TranslationStrings.php:1318
9125 +msgid "Ticket has been escalated."
9126 +msgstr ""
9127 +
9128 +#: app/Services/TranslationStrings.php:1320
9129 +msgid "Ticket volume by product"
9130 +msgstr ""
9131 +
9132 +#: app/Services/TranslationStrings.php:1321
9133 +msgid "Pick a date range and run an audit to get the mood, sentiment score and a one-line summary for every ticket. Tickets that already have a recent audit are skipped automatically."
9134 +msgstr ""
9135 +
9136 +#: app/Services/TranslationStrings.php:1322
9137 +msgid "If you use another ticketing plugin such as Awesome Support or Support Candy, you can migrate its tickets from this section."
9138 +msgstr ""
9139 +
9140 +#: app/Services/TranslationStrings.php:1324
9141 +msgid "Tickets Awaiting Reply"
9142 +msgstr ""
9143 +
9144 +#: app/Services/TranslationStrings.php:1325
9145 +msgid "Tickets Handled"
9146 +msgstr ""
9147 +
9148 +#: app/Services/TranslationStrings.php:1326
9149 +msgid "Tickets Waiting Longest"
9150 +msgstr ""
9151 +
9152 +#: app/Services/TranslationStrings.php:1327
9153 +msgid "Tickets audited"
9154 +msgstr ""
9155 +
9156 +#: app/Services/TranslationStrings.php:1328
9157 +msgid "Tickets closed"
9158 +msgstr ""
9159 +
9160 +#: app/Services/TranslationStrings.php:1329
9161 +msgid "Tickets that are already closed are skipped. Customers get the ticket closed email if it is turned on for the inbox."
9162 +msgstr ""
9163 +
9164 +#: app/Services/TranslationStrings.php:1330
9165 +msgid "Time"
9166 +msgstr ""
9167 +
9168 +#: app/Services/TranslationStrings.php:1331
9169 +msgid "Time Logging"
9170 +msgstr ""
9171 +
9172 +#: app/Services/TranslationStrings.php:1332
9173 +msgid "Time Sheet"
9174 +msgstr ""
9175 +
9176 +#. translators: %s is the meeting's time zone
9177 +#: app/Services/TranslationStrings.php:1334
9178 +#, php-format
9179 +msgid "Timezone: %s"
9180 +msgstr ""
9181 +
9182 +#: app/Services/TranslationStrings.php:1335
9183 +msgid "Tip: Fluent Support Pro can install it for you in one click."
9184 +msgstr ""
9185 +
9186 +#: app/Services/TranslationStrings.php:1338
9187 +msgid "To"
9188 +msgstr ""
9189 +
9190 +#: app/Services/TranslationStrings.php:1339
9191 +msgid "Today"
9192 +msgstr ""
9193 +
9194 +#: app/Services/TranslationStrings.php:1340
9195 +msgid "Tokens"
9196 +msgstr ""
9197 +
9198 +#: app/Services/TranslationStrings.php:1341
9199 +msgid "Tone of customer"
9200 +msgstr ""
9201 +
9202 +#: app/Services/TranslationStrings.php:1342
9203 +msgid "Total"
9204 +msgstr ""
9205 +
9206 +#: app/Services/TranslationStrings.php:1343
9207 +msgid "Total Hours"
9208 +msgstr ""
9209 +
9210 +#: app/Services/TranslationStrings.php:1345
9211 +msgid "Total Summaries"
9212 +msgstr ""
9213 +
9214 +#: app/Services/TranslationStrings.php:1347
9215 +msgid "Trigger"
9216 +msgstr ""
9217 +
9218 +#: app/Services/TranslationStrings.php:1348
9219 +msgid "Trigger Type"
9220 +msgstr ""
9221 +
9222 +#: app/Services/TranslationStrings.php:1349
9223 +msgid "Try again"
9224 +msgstr ""
9225 +
9226 +#: app/Services/TranslationStrings.php:1350
9227 +msgid "Tue"
9228 +msgstr ""
9229 +
9230 +#: app/Services/TranslationStrings.php:1351
9231 +msgid "Twilio Integration"
9232 +msgstr ""
9233 +
9234 +#: app/Services/TranslationStrings.php:1352
9235 +msgid "Type"
9236 +msgstr ""
9237 +
9238 +#: app/Services/TranslationStrings.php:1353
9239 +msgid "Type Compare Value"
9240 +msgstr ""
9241 +
9242 +#: app/Services/TranslationStrings.php:1354
9243 +msgid "Un-Assigned"
9244 +msgstr ""
9245 +
9246 +#: app/Services/TranslationStrings.php:1355
9247 +msgid "Unanswered"
9248 +msgstr ""
9249 +
9250 +#: app/Services/TranslationStrings.php:1356
9251 +msgid "Unanswered Tickets"
9252 +msgstr ""
9253 +
9254 +#: app/Services/TranslationStrings.php:1357
9255 +msgid "Unassigned"
9256 +msgstr ""
9257 +
9258 +#: app/Services/TranslationStrings.php:1359
9259 +msgid "Uncheck all"
9260 +msgstr ""
9261 +
9262 +#: app/Services/TranslationStrings.php:1360
9263 +msgid "Under a minute"
9264 +msgstr ""
9265 +
9266 +#: app/Services/TranslationStrings.php:1361
9267 +msgid "Unknown File"
9268 +msgstr ""
9269 +
9270 +#: app/Services/TranslationStrings.php:1362
9271 +msgid "Unread Notifications"
9272 +msgstr ""
9273 +
9274 +#: app/Services/TranslationStrings.php:1363
9275 +msgid "Unread only"
9276 +msgstr ""
9277 +
9278 +#: app/Services/TranslationStrings.php:1364
9279 +msgid "Unsent reply"
9280 +msgstr ""
9281 +
9282 +#: app/Services/TranslationStrings.php:1365
9283 +msgid "Update"
9284 +msgstr ""
9285 +
9286 +#: app/Services/TranslationStrings.php:1366
9287 +msgid "Update And Approve Response"
9288 +msgstr ""
9289 +
9290 +#: app/Services/TranslationStrings.php:1367
9291 +msgid "Update Custom Field"
9292 +msgstr ""
9293 +
9294 +#: app/Services/TranslationStrings.php:1369
9295 +msgid "Update Estimation"
9296 +msgstr ""
9297 +
9298 +#: app/Services/TranslationStrings.php:1370
9299 +msgid "Update Field"
9300 +msgstr ""
9301 +
9302 +#: app/Services/TranslationStrings.php:1371
9303 +msgid "Update Filter"
9304 +msgstr ""
9305 +
9306 +#: app/Services/TranslationStrings.php:1372
9307 +msgid "Update Group"
9308 +msgstr ""
9309 +
9310 +#: app/Services/TranslationStrings.php:1373
9311 +msgid "Update Product"
9312 +msgstr ""
9313 +
9314 +#: app/Services/TranslationStrings.php:1374
9315 +msgid "Update Reply"
9316 +msgstr ""
9317 +
9318 +#: app/Services/TranslationStrings.php:1375
9319 +msgid "Update Response"
9320 +msgstr ""
9321 +
9322 +#: app/Services/TranslationStrings.php:1376
9323 +msgid "Update Settings"
9324 +msgstr ""
9325 +
9326 +#: app/Services/TranslationStrings.php:1377
9327 +msgid "Update Ticket Tag"
9328 +msgstr ""
9329 +
9330 +#: app/Services/TranslationStrings.php:1378
9331 +msgid "Update Workflow"
9332 +msgstr ""
9333 +
9334 +#: app/Services/TranslationStrings.php:1379
9335 +msgid "Update customer"
9336 +msgstr ""
9337 +
9338 +#: app/Services/TranslationStrings.php:1380
9339 +msgid "Updated since audit"
9340 +msgstr ""
9341 +
9342 +#: app/Services/TranslationStrings.php:1381
9343 +msgid "Updates & Support"
9344 +msgstr ""
9345 +
9346 +#: app/Services/TranslationStrings.php:1382
9347 +msgid "Updating Custom Field Data"
9348 +msgstr ""
9349 +
9350 +#: app/Services/TranslationStrings.php:1383
9351 +msgid "Upgrade To Pro"
9352 +msgstr ""
9353 +
9354 +#: app/Services/TranslationStrings.php:1384
9355 +msgid "Upgrade to Fluent Support Pro to unlock this report."
9356 +msgstr ""
9357 +
9358 +#: app/Services/TranslationStrings.php:1386
9359 +msgid "Upload a Custom Picture"
9360 +msgstr ""
9361 +
9362 +#: app/Services/TranslationStrings.php:1387
9363 +msgid "Uploading 1 attachment. Please wait before submitting."
9364 +msgstr ""
9365 +
9366 +#: app/Services/TranslationStrings.php:1388
9367 +msgid "Use AI for responses, ticket summaries, and sentiment analysis"
9368 +msgstr ""
9369 +
9370 +#: app/Services/TranslationStrings.php:1389
9371 +msgid "Use Shortcode"
9372 +msgstr ""
9373 +
9374 +#: app/Services/TranslationStrings.php:1390
9375 +msgid "Use reCAPTCHA on"
9376 +msgstr ""
9377 +
9378 +#: app/Services/TranslationStrings.php:1391
9379 +msgid "Use wp-config.php instead"
9380 +msgstr ""
9381 +
9382 +#: app/Services/TranslationStrings.php:1393
9383 +msgid "Username is required for WordPress user."
9384 +msgstr ""
9385 +
9386 +#: app/Services/TranslationStrings.php:1394
9387 +msgid "Username on this site"
9388 +msgstr ""
9389 +
9390 +#: app/Services/TranslationStrings.php:1395
9391 +msgid "Validate Captcha"
9392 +msgstr ""
9393 +
9394 +#: app/Services/TranslationStrings.php:1396
9395 +msgid "Varied structure and wording. Will volunteer information that is not in your documents."
9396 +msgstr ""
9397 +
9398 +#: app/Services/TranslationStrings.php:1397
9399 +msgid "Verify License"
9400 +msgstr ""
9401 +
9402 +#: app/Services/TranslationStrings.php:1398
9403 +msgid "Version 2"
9404 +msgstr ""
9405 +
9406 +#: app/Services/TranslationStrings.php:1399
9407 +msgid "Version 3"
9408 +msgstr ""
9409 +
9410 +#: app/Services/TranslationStrings.php:1401
9411 +msgid "View All"
9412 +msgstr ""
9413 +
9414 +#: app/Services/TranslationStrings.php:1402
9415 +msgid "View Details"
9416 +msgstr ""
9417 +
9418 +#: app/Services/TranslationStrings.php:1403
9419 +msgid "View completed bookings in FluentBooking"
9420 +msgstr ""
9421 +
9422 +#: app/Services/TranslationStrings.php:1404
9423 +msgid "View upcoming bookings in FluentBooking"
9424 +msgstr ""
9425 +
9426 +#. translators: %1$s is the snapshot date, %2$s the snapshot time
9427 +#: app/Services/TranslationStrings.php:1406
9428 +#, php-format
9429 +msgid "Viewing snapshot from %1$s at %2$s"
9430 +msgstr ""
9431 +
9432 +#: app/Services/TranslationStrings.php:1407
9433 +msgid "Wait Time"
9434 +msgstr ""
9435 +
9436 +#: app/Services/TranslationStrings.php:1408
9437 +msgid "Waiting For Reply"
9438 +msgstr ""
9439 +
9440 +#: app/Services/TranslationStrings.php:1409
9441 +msgid "Waiting Since"
9442 +msgstr ""
9443 +
9444 +#. translators: %s is the number of tickets waiting for this agent's reply
9445 +#: app/Services/TranslationStrings.php:1412
9446 +#, php-format
9447 +msgid "Waiting Tickets: %s"
9448 +msgstr ""
9449 +
9450 +#: app/Services/TranslationStrings.php:1413
9451 +msgid "Waiting Time"
9452 +msgstr ""
9453 +
9454 +#. translators: %s is the date and time the ticket started waiting for a reply
9455 +#: app/Services/TranslationStrings.php:1415
9456 +#, php-format
9457 +msgid "Waiting Time: %s"
9458 +msgstr ""
9459 +
9460 +#: app/Services/TranslationStrings.php:1416
9461 +msgid "Waiting Workload"
9462 +msgstr ""
9463 +
9464 +#. translators: %s is how long the ticket has been waiting, e.g. "2 hours ago"
9465 +#: app/Services/TranslationStrings.php:1418
9466 +#, php-format
9467 +msgid "Waiting: %s"
9468 +msgstr ""
9469 +
9470 +#: app/Services/TranslationStrings.php:1419
9471 +msgid "Want to move all or custom selected"
9472 +msgstr ""
9473 +
9474 +#: app/Services/TranslationStrings.php:1420
9475 +msgid "Warning"
9476 +msgstr ""
9477 +
9478 +#: app/Services/TranslationStrings.php:1421
9479 +msgid "Watch out"
9480 +msgstr ""
9481 +
9482 +#. translators: %s is the number of agents watching the ticket
9483 +#: app/Services/TranslationStrings.php:1423
9484 +#, php-format
9485 +msgid "Watchers (%s)"
9486 +msgstr ""
9487 +
9488 +#: app/Services/TranslationStrings.php:1424
9489 +msgid "We could not verify this license."
9490 +msgstr ""
9491 +
9492 +#: app/Services/TranslationStrings.php:1425
9493 +msgid "We will send tips and advanced usage of FluentSupport (monthly)"
9494 +msgstr ""
9495 +
9496 +#: app/Services/TranslationStrings.php:1426
9497 +msgid "Web Based"
9498 +msgstr ""
9499 +
9500 +#: app/Services/TranslationStrings.php:1427
9501 +msgid "Web Search"
9502 +msgstr ""
9503 +
9504 +#: app/Services/TranslationStrings.php:1428
9505 +msgid "Web search disabled"
9506 +msgstr ""
9507 +
9508 +#: app/Services/TranslationStrings.php:1429
9509 +msgid "Web search enabled"
9510 +msgstr ""
9511 +
9512 +#: app/Services/TranslationStrings.php:1430
9513 +msgid "Wed"
9514 +msgstr ""
9515 +
9516 +#: app/Services/TranslationStrings.php:1431
9517 +msgid "Welcome aboard!"
9518 +msgstr ""
9519 +
9520 +#: app/Services/TranslationStrings.php:1432
9521 +msgid "Welcome back to Fluent Support"
9522 +msgstr ""
9523 +
9524 +#: app/Services/TranslationStrings.php:1433
9525 +msgid "What we collect"
9526 +msgstr ""
9527 +
9528 +#: app/Services/TranslationStrings.php:1434
9529 +#: app/Services/TranslationStrings.php:1657
9530 +msgid "What's this support ticket about?"
9531 +msgstr ""
9532 +
9533 +#: app/Services/TranslationStrings.php:1435
9534 +msgid "WhatsApp Phone Number"
9535 +msgstr ""
9536 +
9537 +#: app/Services/TranslationStrings.php:1436
9538 +msgid "When enabled, AI will be available for response suggestions and ticket summaries."
9539 +msgstr ""
9540 +
9541 +#: app/Services/TranslationStrings.php:1437
9542 +msgid "When new agents are created without being assigned to any group, they will automatically be added to the default group."
9543 +msgstr ""
9544 +
9545 +#: app/Services/TranslationStrings.php:1438
9546 +msgid "WordPress username"
9547 +msgstr ""
9548 +
9549 +#: app/Services/TranslationStrings.php:1439
9550 +msgid "Work Description"
9551 +msgstr ""
9552 +
9553 +#: app/Services/TranslationStrings.php:1440
9554 +msgid "Work Description:"
9555 +msgstr ""
9556 +
9557 +#: app/Services/TranslationStrings.php:1441
9558 +msgid "Workflow Actions (Tasks)"
9559 +msgstr ""
9560 +
9561 +#: app/Services/TranslationStrings.php:1442
9562 +msgid "Workflow Name"
9563 +msgstr ""
9564 +
9565 +#: app/Services/TranslationStrings.php:1443
9566 +msgid "Workflow Trigger"
9567 +msgstr ""
9568 +
9569 +#: app/Services/TranslationStrings.php:1444
9570 +msgid "Workflow Type"
9571 +msgstr ""
9572 +
9573 +#: app/Services/TranslationStrings.php:1445
9574 +msgid "Workflow duplicated successfully"
9575 +msgstr ""
9576 +
9577 +#: app/Services/TranslationStrings.php:1446
9578 +msgid "Workflow title is required"
9579 +msgstr ""
9580 +
9581 +#: app/Services/TranslationStrings.php:1448
9582 +msgid "Working"
9583 +msgstr ""
9584 +
9585 +#: app/Services/TranslationStrings.php:1449
9586 +msgid "Yes"
9587 +msgstr ""
9588 +
9589 +#: app/Services/TranslationStrings.php:1450
9590 +msgid "Yes, Count me in!"
9591 +msgstr ""
9592 +
9593 +#: app/Services/TranslationStrings.php:1451
9594 +msgid "Yes, Deactivate"
9595 +msgstr ""
9596 +
9597 +#: app/Services/TranslationStrings.php:1452
9598 +msgid "Yes, Delete this Action"
9599 +msgstr ""
9600 +
9601 +#: app/Services/TranslationStrings.php:1453
9602 +msgid "Yesterday"
9603 +msgstr ""
9604 +
9605 +#: app/Services/TranslationStrings.php:1454
9606 +#: app/Services/TranslationStrings.php:1641
9607 +msgid "You"
9608 +msgstr ""
9609 +
9610 +#: app/Services/TranslationStrings.php:1455
9611 +msgid "You are adding internal Note. Only support staff can see this note."
9612 +msgstr ""
9613 +
9614 +#: app/Services/TranslationStrings.php:1456
9615 +msgid "You are almost done"
9616 +msgstr ""
9617 +
9618 +#: app/Services/TranslationStrings.php:1457
9619 +msgid "You can not change the slug once save a custom field"
9620 +msgstr ""
9621 +
9622 +#: app/Services/TranslationStrings.php:1458
9623 +msgid "You can select up to 7 dates."
9624 +msgstr ""
9625 +
9626 +#. translators: %s is the maximum number of files allowed per upload
9627 +#: app/Services/TranslationStrings.php:1460
9628 +#, php-format
9629 +msgid "You can upload a maximum of %s file."
9630 +msgstr ""
9631 +
9632 +#. translators: %s is the maximum number of files allowed per upload
9633 +#: app/Services/TranslationStrings.php:1462
9634 +#, php-format
9635 +msgid "You can upload a maximum of %s files."
9636 +msgstr ""
9637 +
9638 +#: app/Services/TranslationStrings.php:1463
9639 +msgid "You're Almost There!"
9640 +msgstr ""
9641 +
9642 +#: app/Services/TranslationStrings.php:1464
9643 +msgid "Your Account"
9644 +msgstr ""
9645 +
9646 +#: app/Services/TranslationStrings.php:1465
9647 +msgid "Your Admin Email Address and Support From Email should not be same. Please use a different email address."
9648 +msgstr ""
9649 +
9650 +#: app/Services/TranslationStrings.php:1466
9651 +msgid "Your Bookmarked Tickets"
9652 +msgstr ""
9653 +
9654 +#: app/Services/TranslationStrings.php:1467
9655 +msgid "Your Help Scout authorization code is:"
9656 +msgstr ""
9657 +
9658 +#: app/Services/TranslationStrings.php:1468
9659 +msgid "Your Workflow Name"
9660 +msgstr ""
9661 +
9662 +#. translators: %s is the date the license expired
9663 +#: app/Services/TranslationStrings.php:1470
9664 +#, php-format
9665 +msgid "Your license expired on %s"
9666 +msgstr ""
9667 +
9668 +#. translators: %d is the number of days until the license expires
9669 +#: app/Services/TranslationStrings.php:1472
9670 +#, php-format
9671 +msgid "Your license expires in %d day"
9672 +msgstr ""
9673 +
9674 +#. translators: %d is the number of days until the license expires
9675 +#: app/Services/TranslationStrings.php:1474
9676 +#, php-format
9677 +msgid "Your license expires in %d days"
9678 +msgstr ""
9679 +
9680 +#: app/Services/TranslationStrings.php:1475
9681 +msgid "Your license expires today."
9682 +msgstr ""
9683 +
9684 +#: app/Services/TranslationStrings.php:1476
9685 +msgid "Your license has expired."
9686 +msgstr ""
9687 +
9688 +#. translators: %s is the license expiry date
9689 +#: app/Services/TranslationStrings.php:1478
9690 +#, php-format
9691 +msgid "Your license will not renew on its own. It expires on %s."
9692 +msgstr ""
9693 +
9694 +#: app/Services/TranslationStrings.php:1479
9695 +msgid "Your mailbox is active."
9696 +msgstr ""
9697 +
9698 +#: app/Services/TranslationStrings.php:1480
9699 +msgid "Your masked mailbox email has been issued"
9700 +msgstr ""
9701 +
9702 +#: app/Services/TranslationStrings.php:1481
9703 +msgid "Your reply has not been sent. Leave this ticket?"
9704 +msgstr ""
9705 +
9706 +#. translators: %s is the subscription status, e.g. "Cancelled" or "Paused"
9707 +#: app/Services/TranslationStrings.php:1483
9708 +#, php-format
9709 +msgid "Your subscription is not active (%s)"
9710 +msgstr ""
9711 +
9712 +#: app/Services/TranslationStrings.php:1484
9713 +msgid "Your support portal is now configured and ready to help your customers."
9714 +msgstr ""
9715 +
9716 +#: app/Services/TranslationStrings.php:1485
9717 +msgid "Zendesk Domain"
9718 +msgstr ""
9719 +
9720 +#: app/Services/TranslationStrings.php:1487
9721 +msgid "Today's Active Tickets By Products"
9722 +msgstr ""
9723 +
9724 +#: app/Services/TranslationStrings.php:1488
9725 +msgid "Please provide the email address where admin will get email if enabled in email settings"
9726 +msgstr ""
9727 +
9728 +#: app/Services/TranslationStrings.php:1489
9729 +msgid "Using advanced filtering you can get more specific tickets"
9730 +msgstr ""
9731 +
9732 +#: app/Services/TranslationStrings.php:1490
9733 +msgid "agent assigned"
9734 +msgstr ""
9735 +
9736 +#: app/Services/TranslationStrings.php:1491
9737 +msgid "Are you sure to delete this agent? All associated data will be deleted"
9738 +msgstr ""
9739 +
9740 +#: app/Services/TranslationStrings.php:1492
9741 +msgid "The signature is added to emails through the {{agent.signature}} smartcode in your inbox email templates (Inbox Settings > Email Settings). Templates you saved before version 2.4.1 need it added to include the signature."
9742 +msgstr ""
9743 +
9744 +#: app/Services/TranslationStrings.php:1493
9745 +msgid "Agent Job Title( ex: Developer, Support Staff )"
9746 +msgstr ""
9747 +
9748 +#: app/Services/TranslationStrings.php:1495
9749 +#: app/Services/TranslationStrings.php:1643
9750 +msgid "Files with a size less than 2MB. Supported Types: images, text, pdf, zip"
9751 +msgstr ""
9752 +
9753 +#: app/Services/TranslationStrings.php:1496
9754 +msgid "almost nothing. Safest natural-sounding band."
9755 +msgstr ""
9756 +
9757 +#: app/Services/TranslationStrings.php:1497
9758 +msgid "and"
9759 +msgstr ""
9760 +
9761 +#: app/Services/TranslationStrings.php:1498
9762 +msgid "are waiting for reply with"
9763 +msgstr ""
9764 +
9765 +#: app/Services/TranslationStrings.php:1499
9766 +msgid "average"
9767 +msgstr ""
9768 +
9769 +#: app/Services/TranslationStrings.php:1500
9770 +msgid "Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
9771 +msgstr ""
9772 +
9773 +#: app/Services/TranslationStrings.php:1501
9774 +msgid "brainstorming, marketing copy."
9775 +msgstr ""
9776 +
9777 +#. translators: %s is the customer's first name
9778 +#: app/Services/TranslationStrings.php:1503
9779 +#, php-format
9780 +msgid "by %s"
9781 +msgstr ""
9782 +
9783 +#: app/Services/TranslationStrings.php:1504
9784 +msgid "can repeat itself, and keeps one framing even when that framing is wrong."
9785 +msgstr ""
9786 +
9787 +#: app/Services/TranslationStrings.php:1505
9788 +msgid "You cannot edit subject for this email. This subject pattern is required for email reply parsing"
9789 +msgstr ""
9790 +
9791 +#: app/Services/TranslationStrings.php:1506
9792 +msgid "cancel"
9793 +msgstr ""
9794 +
9795 +#: app/Services/TranslationStrings.php:1508
9796 +msgid "complete"
9797 +msgstr ""
9798 +
9799 +#: app/Services/TranslationStrings.php:1509
9800 +msgid "confirm"
9801 +msgstr ""
9802 +
9803 +#: app/Services/TranslationStrings.php:1510
9804 +msgid "Create reply templates and quickly send responses to the tickets."
9805 +msgstr ""
9806 +
9807 +#: app/Services/TranslationStrings.php:1511
9808 +msgid "Sorry, this customer has one ticket only"
9809 +msgstr ""
9810 +
9811 +#: app/Services/TranslationStrings.php:1512
9812 +msgid "Looks like you have caught up everything for now"
9813 +msgstr ""
9814 +
9815 +#: app/Services/TranslationStrings.php:1513
9816 +msgid "Are you sure to delete this Action?"
9817 +msgstr ""
9818 +
9819 +#: app/Services/TranslationStrings.php:1514
9820 +msgid "eg: Awesome Business Inc"
9821 +msgstr ""
9822 +
9823 +#: app/Services/TranslationStrings.php:1515
9824 +msgid "Web and Email Based (MailBox)"
9825 +msgstr ""
9826 +
9827 +#: app/Services/TranslationStrings.php:1516
9828 +msgid "Please make sure your website can send emails from this email address"
9829 +msgstr ""
9830 +
9831 +#: app/Services/TranslationStrings.php:1517
9832 +msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress"
9833 +msgstr ""
9834 +
9835 +#: app/Services/TranslationStrings.php:1518
9836 +msgid "is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!"
9837 +msgstr ""
9838 +
9839 +#: app/Services/TranslationStrings.php:1519
9840 +msgid "Enable This Email Notification"
9841 +msgstr ""
9842 +
9843 +#: app/Services/TranslationStrings.php:1520
9844 +msgid "Include Agents in Summary"
9845 +msgstr ""
9846 +
9847 +#: app/Services/TranslationStrings.php:1521
9848 +msgid "Select columns that you want to export"
9849 +msgstr ""
9850 +
9851 +#. translators: %d is the number of days since the license expired
9852 +#: app/Services/TranslationStrings.php:1523
9853 +#, php-format
9854 +msgid "expired %d day ago"
9855 +msgstr ""
9856 +
9857 +#. translators: %d is the number of days since the license expired
9858 +#: app/Services/TranslationStrings.php:1525
9859 +#, php-format
9860 +msgid "expired %d days ago"
9861 +msgstr ""
9862 +
9863 +#: app/Services/TranslationStrings.php:1526
9864 +msgid "expires today"
9865 +msgstr ""
9866 +
9867 +#: app/Services/TranslationStrings.php:1527
9868 +msgid "formatting breaks down and the answer can contradict its own context."
9869 +msgstr ""
9870 +
9871 +#: app/Services/TranslationStrings.php:1528
9872 +msgid "Applies to replies and outreach emails written by an agent. Automatic emails, such as confirmations, always use the inbox name. The email address stays the same, so customer replies still reach this inbox."
9873 +msgstr ""
9874 +
9875 +#: app/Services/TranslationStrings.php:1529
9876 +msgid "general assistant chat, copy drafting."
9877 +msgstr ""
9878 +
9879 +#: app/Services/TranslationStrings.php:1530
9880 +msgid "Get Overall reports of all the support agents and their performance"
9881 +msgstr ""
9882 +
9883 +#: app/Services/TranslationStrings.php:1531
9884 +msgid "idea generation only."
9885 +msgstr ""
9886 +
9887 +#. translators: %d is the number of days until the license expires
9888 +#: app/Services/TranslationStrings.php:1533
9889 +#, php-format
9890 +msgid "in %d day"
9891 +msgstr ""
9892 +
9893 +#. translators: %d is the number of days until the license expires
9894 +#: app/Services/TranslationStrings.php:1535
9895 +#, php-format
9896 +msgid "in %d days"
9897 +msgstr ""
9898 +
9899 +#: app/Services/TranslationStrings.php:1536
9900 +msgid "This reply will be visible to the customer but will not update the ticket's 'waiting since' timestamp."
9901 +msgstr ""
9902 +
9903 +#: app/Services/TranslationStrings.php:1537
9904 +msgid "Install & Activate FluentCRM (it's free)"
9905 +msgstr ""
9906 +
9907 +#: app/Services/TranslationStrings.php:1538
9908 +msgid "Integrate your support customers with FluentCRM to segment, automate your email marketing."
9909 +msgstr ""
9910 +
9911 +#: app/Services/TranslationStrings.php:1539
9912 +msgid "knowledge-base answers, extraction, classification."
9913 +msgstr ""
9914 +
9915 +#: app/Services/TranslationStrings.php:1540
9916 +msgid "made-up details climb clearly, and tool arguments get sloppy."
9917 +msgstr ""
9918 +
9919 +#: app/Services/TranslationStrings.php:1541
9920 +msgid "manual workflow"
9921 +msgstr ""
9922 +
9923 +#: app/Services/TranslationStrings.php:1542
9924 +msgid "max wait time"
9925 +msgstr ""
9926 +
9927 +#: app/Services/TranslationStrings.php:1543
9928 +msgid "mild fact drift. It will smooth over gaps in the context instead of flagging them."
9929 +msgstr ""
9930 +
9931 +#: app/Services/TranslationStrings.php:1544
9932 +msgid "Filter and select specific ticket and move these to another mailbox easily"
9933 +msgstr ""
9934 +
9935 +#: app/Services/TranslationStrings.php:1546
9936 +msgid "At this moment you don't have any bookmarked tickets."
9937 +msgstr ""
9938 +
9939 +#: app/Services/TranslationStrings.php:1547
9940 +msgid "not usable for customer-facing replies."
9941 +msgstr ""
9942 +
9943 +#: app/Services/TranslationStrings.php:1548
9944 +msgid "note added"
9945 +msgstr ""
9946 +
9947 +#: app/Services/TranslationStrings.php:1550
9948 +msgid "or contact support for assistance."
9949 +msgstr ""
9950 +
9951 +#: app/Services/TranslationStrings.php:1551
9952 +msgid "priority set to Critical"
9953 +msgstr ""
9954 +
9955 +#: app/Services/TranslationStrings.php:1552
9956 +msgid "This is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
9957 +msgstr ""
9958 +
9959 +#: app/Services/TranslationStrings.php:1553
9960 +msgid "Are you sure to delete this product?"
9961 +msgstr ""
9962 +
9963 +#: app/Services/TranslationStrings.php:1554
9964 +msgid "reCAPTCHA Settings"
9965 +msgstr ""
9966 +
9967 +#: app/Services/TranslationStrings.php:1555
9968 +msgid "reCAPTCHA Version"
9969 +msgstr ""
9970 +
9971 +#: app/Services/TranslationStrings.php:1556
9972 +msgid "Are you sure to delete this template?"
9973 +msgstr ""
9974 +
9975 +#: app/Services/TranslationStrings.php:1557
9976 +msgid "This will permanently delete response. Continue?"
9977 +msgstr ""
9978 +
9979 +#. translators: %s is the sentiment score the AI audit gave the ticket
9980 +#: app/Services/TranslationStrings.php:1559
9981 +#, php-format
9982 +msgid "score %s"
9983 +msgstr ""
9984 +
9985 +#: app/Services/TranslationStrings.php:1560
9986 +msgid "Add Tags and segment your tickets by tags filter then you can also do bulk actions"
9987 +msgstr ""
9988 +
9989 +#: app/Services/TranslationStrings.php:1561
9990 +msgid "Please select the fallback business in where the existing tickets will be transferred"
9991 +msgstr ""
9992 +
9993 +#: app/Services/TranslationStrings.php:1562
9994 +msgid "Please select the business in where you want to move the tickets"
9995 +msgstr ""
9996 +
9997 +#: app/Services/TranslationStrings.php:1563
9998 +msgid "Are you sure want to set this business box for webhook?"
9999 +msgstr ""
10000 +
10001 +#: app/Services/TranslationStrings.php:1564
10002 +msgid "Create Multiple Shared inbox and connect your email inbox with Fluent Support"
10003 +msgstr ""
10004 +
10005 +#: app/Services/TranslationStrings.php:1565
10006 +msgid "support replies, ticket summaries."
10007 +msgstr ""
10008 +
10009 +#: app/Services/TranslationStrings.php:1566
10010 +msgid "Are you sure to delete this tag?"
10011 +msgstr ""
10012 +
10013 +#: app/Services/TranslationStrings.php:1567
10014 +msgid "Ticket Form Customization including Knowledge base integration is available on Pro Version"
10015 +msgstr ""
10016 +
10017 +#: app/Services/TranslationStrings.php:1568
10018 +msgid "tickets"
10019 +msgstr ""
10020 +
10021 +#: app/Services/TranslationStrings.php:1569
10022 +msgid "Add custom fields to your tickets and collect extra data from ticket open form."
10023 +msgstr ""
10024 +
10025 +#: app/Services/TranslationStrings.php:1570
10026 +msgid "To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site."
10027 +msgstr ""
10028 +
10029 +#: app/Services/TranslationStrings.php:1571
10030 +msgid "type and press enter"
10031 +msgstr ""
10032 +
10033 +#: app/Services/TranslationStrings.php:1572
10034 +msgid "Upgrade Now"
10035 +msgstr ""
10036 +
10037 +#: app/Services/TranslationStrings.php:1573
10038 +msgid "Use incoming webhook to create ticket from external sites."
10039 +msgstr ""
10040 +
10041 +#. translators: %s is where the ticket came from, such as Web or Email
10042 +#: app/Services/TranslationStrings.php:1575
10043 +#, php-format
10044 +msgid "via %s"
10045 +msgstr ""
10046 +
10047 +#: app/Services/TranslationStrings.php:1576
10048 +msgid "wait time"
10049 +msgstr ""
10050 +
10051 +#: app/Services/TranslationStrings.php:1577
10052 +msgid "Are you sure to remove this bookmark?"
10053 +msgstr ""
10054 +
10055 +#: app/Services/TranslationStrings.php:1578
10056 +msgid "word salad, unexpected language switching, runaway repetition."
10057 +msgstr ""
10058 +
10059 +#: app/Services/TranslationStrings.php:1579
10060 +msgid "your email piping settings first"
10061 +msgstr ""
10062 +
10063 +#: app/Services/TranslationStrings.php:1588
10064 +msgid "Additional info"
10065 +msgstr ""
10066 +
10067 +#: app/Services/TranslationStrings.php:1594
10068 +msgid "Back to All Tickets"
10069 +msgstr ""
10070 +
10071 +#: app/Services/TranslationStrings.php:1595
10072 +msgid "Browse Files"
10073 +msgstr ""
10074 +
10075 +#: app/Services/TranslationStrings.php:1596
10076 +msgid "Click Here to Write a reply"
10077 +msgstr ""
10078 +
10079 +#: app/Services/TranslationStrings.php:1599
10080 +msgid "Completed"
10081 +msgstr ""
10082 +
10083 +#: app/Services/TranslationStrings.php:1601
10084 +msgid "Created at"
10085 +msgstr ""
10086 +
10087 +#: app/Services/TranslationStrings.php:1605
10088 +msgid "If you still need help with this issue, reopen the ticket and reply."
10089 +msgstr ""
10090 +
10091 +#: app/Services/TranslationStrings.php:1606
10092 +msgid "Log Out"
10093 +msgstr ""
10094 +
10095 +#: app/Services/TranslationStrings.php:1612
10096 +msgid "Please verify that you are not a robot."
10097 +msgstr ""
10098 +
10099 +#: app/Services/TranslationStrings.php:1613
10100 +msgid "Private"
10101 +msgstr ""
10102 +
10103 +#: app/Services/TranslationStrings.php:1614
10104 +msgid "Processing"
10105 +msgstr ""
10106 +
10107 +#: app/Services/TranslationStrings.php:1615
10108 +msgid "Public"
10109 +msgstr ""
10110 +
10111 +#: app/Services/TranslationStrings.php:1619
10112 +msgid "Reply and Close"
10113 +msgstr ""
10114 +
10115 +#: app/Services/TranslationStrings.php:1625
10116 +msgid "Suggested Articles"
10117 +msgstr ""
10118 +
10119 +#: app/Services/TranslationStrings.php:1627
10120 +msgid "This ticket is"
10121 +msgstr ""
10122 +
10123 +#: app/Services/TranslationStrings.php:1635
10124 +msgid "Ticket number:"
10125 +msgstr ""
10126 +
10127 +#: app/Services/TranslationStrings.php:1637
10128 +msgid "Unknown error. Please reload this page"
10129 +msgstr ""
10130 +
10131 +#: app/Services/TranslationStrings.php:1638
10132 +msgid "View Your Tickets"
10133 +msgstr ""
10134 +
10135 +#: app/Services/TranslationStrings.php:1639
10136 +msgid "Waiting for your reply"
10137 +msgstr ""
10138 +
10139 +#: app/Services/TranslationStrings.php:1640
10140 +msgid "Write a reply"
10141 +msgstr ""
10142 +
10143 +#: app/Services/TranslationStrings.php:1642
10144 +msgid "Only you and official support agents can view this conversation"
10145 +msgstr ""
10146 +
10147 +#: app/Services/TranslationStrings.php:1645
10148 +msgid "started the conversation"
10149 +msgstr ""
10150 +
10151 +#: app/Services/TranslationStrings.php:1647
10152 +msgid "created this ticket on your behalf"
10153 +msgstr ""
10154 +
10155 +#: app/Services/TranslationStrings.php:1648
10156 +msgid "Your account is currently inactive. You cannot create new tickets or reply to existing ones. Please contact the site administrator for assistance"
10157 +msgstr ""
10158 +
10159 +#: app/Services/TranslationStrings.php:1649
10160 +msgid "Please provide details about your problem"
10161 +msgstr ""
10162 +
10163 +#: app/Services/TranslationStrings.php:1650
10164 +msgid "Please do not share any private information."
10165 +msgstr ""
10166 +
10167 +#: app/Services/TranslationStrings.php:1651
10168 +msgid "page"
10169 +msgstr ""
10170 +
10171 +#: app/Services/TranslationStrings.php:1652
10172 +msgid "priority"
10173 +msgstr ""
10174 +
10175 +#: app/Services/TranslationStrings.php:1654
10176 +msgid "reCAPTCHA failed to load."
10177 +msgstr ""
10178 +
10179 +#: app/Services/TranslationStrings.php:1656
10180 +msgid "subject"
10181 +msgstr ""
10182 +
10183 +#: app/Services/TranslationStrings.php:1658
10184 +msgid "Submit a Support Ticket"
10185 +msgstr ""
10186 +
10187 +#. translators: %s is the Help Scout authorization code
10188 +#: app/Views/authorizer/helpScout.php:6
10189 +#, php-format
10190 +msgid "Your code is %s"
10191 +msgstr ""
10192 +
10193 +#. translators: %s is the site URL
10194 +#: app/Views/emails/notification.php:139
10195 +#, php-format
10196 +msgid "This email was sent by Fluent Support. Site: %s"
3902 10197 msgstr ""