PluginProbe
Fluent Support – Helpdesk & Customer Support Ticket System / 2.4.5
Fluent Support – Helpdesk & Customer Support Ticket System v2.4.5
2.4.5 2.4.0 2.3.2 2.3.1 2.3.0 2.2.1 2.2.0 trunk 1.10.0 1.10.1 1.10.2 1.10.3 1.10.4 1.10.5 1.4.0 1.4.1 1.4.2 1.4.5 1.4.6 1.4.7 1.5.0 1.5.1 1.5.2 1.5.3 1.5.4 All 69 releases
← All changes | language/fluent-support.pot +8394 -2307 2.4.0 → 2.4.5 View file →
@@ -1,583 +1,3986 @@
1 -#, fuzzy
1 +# Copyright (C) 2026 WPManageNinja LLC
2 +# This file is distributed under the GPLv2 or later.
2 3 msgid ""
3 4 msgstr ""
4 -"Project-Id-Version: Fluent Support\n"
5 -"Report-Msgid-Bugs-To: \n"
6 -"POT-Creation-Date: 2026-09-15 12:43+0000\n"
7 -"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
5 +"Project-Id-Version: Fluent Support 2.4.5\n"
6 +"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/fluent-support\n"
8 7 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
9 -"Language-Team: \n"
10 -"Language: \n"
11 -"Plural-Forms: nplurals=INTEGER; plural=EXPRESSION;\n"
8 +"Language-Team: LANGUAGE <[email protected]>\n"
12 9 "MIME-Version: 1.0\n"
13 10 "Content-Type: text/plain; charset=UTF-8\n"
14 11 "Content-Transfer-Encoding: 8bit\n"
15 -"X-Generator: Loco https://localise.biz/\n"
16 -"X-Loco-Version: 2.7.2; wp-6.8.1\n"
17 -"X-Domain: fluent-support"
12 +"POT-Creation-Date: 2026-10-09T15:25:03+00:00\n"
13 +"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
14 +"X-Generator: WP-CLI 2.12.0\n"
15 +"X-Domain: fluent-support\n"
18 16
19 -#: app/Modules/MCP/Tools/ManagementTools.php:395
17 +#. Plugin Name of the plugin
18 +#: fluent-support.php
19 +#: app/Hooks/Handlers/Menu.php:41
20 +#: app/Hooks/Handlers/Menu.php:42
21 +#: app/Modules/MCP/MCPInit.php:55
22 +#: app/Modules/MCP/MCPInit.php:166
23 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
24 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:27
25 +msgid "Fluent Support"
26 +msgstr ""
27 +
28 +#. Plugin URI of the plugin
29 +#: fluent-support.php
30 +msgid "https://fluentsupport.com"
31 +msgstr ""
32 +
33 +#. Description of the plugin
34 +#: fluent-support.php
35 +msgid "The Ultimate Support Plugin For Your WordPress."
36 +msgstr ""
37 +
38 +#. Author of the plugin
39 +#: fluent-support.php
40 +msgid "WPManageNinja LLC"
41 +msgstr ""
42 +
43 +#. Author URI of the plugin
44 +#: fluent-support.php
45 +msgid "https://wpmanageninja.com"
46 +msgstr ""
47 +
48 +#. translators: %s is the ticket title
49 +#: app/Hooks/Handlers/ActivityLogger.php:190
20 50 #, php-format
21 -msgid " (failed to create: %s)"
51 +msgid "Ticket: %s"
22 52 msgstr ""
23 53
24 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:51
25 -msgid " ago"
54 +#: app/Hooks/Handlers/AdminBarHandler.php:35
55 +msgid "Quick Summary"
26 56 msgstr ""
27 57
28 -#: app/Modules/MCP/Tools/ResponseTools.php:291
58 +#: app/Hooks/Handlers/AdminBarHandler.php:42
59 +#: app/Services/TranslationStrings.php:1309
60 +msgid "Ticket Summary"
61 +msgstr ""
62 +
63 +#: app/Hooks/Handlers/AdminBarHandler.php:75
64 +msgid "Fluent Support Stats"
65 +msgstr ""
66 +
67 +#: app/Hooks/Handlers/AdminBarHandler.php:89
68 +#: app/Services/TranslationStrings.php:1336
69 +#: app/Services/TranslationStrings.php:1636
70 +msgid "Title"
71 +msgstr ""
72 +
73 +#: app/Hooks/Handlers/AdminBarHandler.php:90
74 +msgid "Count"
75 +msgstr ""
76 +
77 +#: app/Hooks/Handlers/AdminBarHandler.php:91
78 +#: app/Services/EmailNotification/Settings.php:512
79 +#: app/Services/TranslationStrings.php:121
80 +msgid "Action"
81 +msgstr ""
82 +
83 +#: app/Hooks/Handlers/AdminBarHandler.php:101
84 +#: app/Services/TranslationStrings.php:1400
85 +msgid "View"
86 +msgstr ""
87 +
88 +#: app/Hooks/Handlers/AuthHandler.php:37
89 +#: app/Hooks/Handlers/AuthHandler.php:114
90 +#: app/Hooks/Handlers/AuthHandler.php:182
91 +msgid "You are already logged in."
92 +msgstr ""
93 +
94 +#: app/Hooks/Handlers/AuthHandler.php:79
95 +msgid "Not registered?"
96 +msgstr ""
97 +
98 +#: app/Hooks/Handlers/AuthHandler.php:81
99 +msgid "Create an account"
100 +msgstr ""
101 +
102 +#: app/Hooks/Handlers/AuthHandler.php:87
103 +msgid "Forgot your password?"
104 +msgstr ""
105 +
106 +#: app/Hooks/Handlers/AuthHandler.php:89
107 +msgid "Reset password"
108 +msgstr ""
109 +
110 +#: app/Hooks/Handlers/AuthHandler.php:125
111 +#: app/Http/Controllers/AuthController.php:36
112 +msgid "User registration is not enabled on this site."
113 +msgstr ""
114 +
115 +#: app/Hooks/Handlers/AuthHandler.php:160
116 +msgid "Signup"
117 +msgstr ""
118 +
119 +#: app/Hooks/Handlers/AuthHandler.php:168
120 +msgid "Already have an account?"
121 +msgstr ""
122 +
123 +#: app/Hooks/Handlers/AuthHandler.php:170
124 +msgid "Login"
125 +msgstr ""
126 +
127 +#: app/Hooks/Handlers/AuthHandler.php:213
128 +msgid "Reset Password"
129 +msgstr ""
130 +
131 +#. translators: %s is the URL to the support portal
132 +#: app/Hooks/Handlers/AuthHandler.php:232
29 133 #, php-format
30 -msgid " and assigned to %s"
134 +msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
31 135 msgstr ""
32 136
33 -#: app/Modules/MCP/Tools/ResponseTools.php:290
34 -msgid " and assigned to you"
137 +#: app/Hooks/Handlers/AuthHandler.php:379
138 +#: app/Hooks/Handlers/AuthHandler.php:381
139 +#: app/Services/TranslationStrings.php:621
140 +msgid "First name"
35 141 msgstr ""
36 142
37 -#: app/Services/Tickets/TicketService.php:91
38 -msgid " assign this ticket to self"
143 +#: app/Hooks/Handlers/AuthHandler.php:385
144 +#: app/Hooks/Handlers/PrivacyHandler.php:207
145 +#: app/Models/Traits/CustomerTrait.php:132
146 +#: app/Models/Traits/CustomerTrait.php:134
147 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
148 +#: app/Services/TranslationStrings.php:733
149 +msgid "Last Name"
39 150 msgstr ""
40 151
41 -#: app/Services/Tickets/TicketService.php:90
42 -msgid " assigned "
152 +#: app/Hooks/Handlers/AuthHandler.php:387
153 +#: app/Services/TranslationStrings.php:739
154 +msgid "Last name"
43 155 msgstr ""
44 156
45 -#: app/Services/Tickets/TicketService.php:90
46 -msgid " in this ticket"
157 +#: app/Hooks/Handlers/AuthHandler.php:392
158 +#: app/Hooks/Handlers/AuthHandler.php:394
159 +#: app/Services/TranslationStrings.php:1392
160 +msgid "Username"
47 161 msgstr ""
48 162
49 -#: app/Http/Controllers/TicketController.php:398
50 -#: app/Services/Tickets/TicketService.php:227
163 +#: app/Hooks/Handlers/AuthHandler.php:399
164 +#: app/Hooks/Handlers/AuthHandler.php:488
165 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
166 +#: app/Services/TranslationStrings.php:544
167 +msgid "Email Address"
168 +msgstr ""
169 +
170 +#: app/Hooks/Handlers/AuthHandler.php:401
171 +#: app/Hooks/Handlers/AuthHandler.php:490
172 +msgid "Your Email Address"
173 +msgstr ""
174 +
175 +#: app/Hooks/Handlers/AuthHandler.php:406
176 +#: app/Hooks/Handlers/AuthHandler.php:408
177 +#: app/Services/TranslationStrings.php:930
178 +msgid "Password"
179 +msgstr ""
180 +
181 +#: app/Hooks/Handlers/AuthHandler.php:432
182 +#: app/Hooks/Handlers/AuthHandler.php:434
183 +#: app/Models/Customer.php:52
184 +#: app/Models/Traits/CustomerTrait.php:182
185 +#: app/Models/Traits/CustomerTrait.php:184
186 +msgid "Address Line 1"
187 +msgstr ""
188 +
189 +#: app/Hooks/Handlers/AuthHandler.php:439
190 +#: app/Hooks/Handlers/AuthHandler.php:441
191 +#: app/Models/Customer.php:53
192 +#: app/Models/Traits/CustomerTrait.php:189
193 +#: app/Models/Traits/CustomerTrait.php:191
194 +msgid "Address Line 2"
195 +msgstr ""
196 +
197 +#: app/Hooks/Handlers/AuthHandler.php:446
198 +#: app/Hooks/Handlers/AuthHandler.php:448
199 +#: app/Hooks/Handlers/PrivacyHandler.php:235
200 +#: app/Models/Customer.php:54
201 +#: app/Models/Traits/CustomerTrait.php:196
202 +#: app/Models/Traits/CustomerTrait.php:198
203 +msgid "City"
204 +msgstr ""
205 +
206 +#: app/Hooks/Handlers/AuthHandler.php:453
207 +#: app/Hooks/Handlers/AuthHandler.php:455
208 +#: app/Hooks/Handlers/PrivacyHandler.php:239
209 +#: app/Services/Helper.php:199
210 +msgid "Zip"
211 +msgstr ""
212 +
213 +#: app/Hooks/Handlers/AuthHandler.php:460
214 +#: app/Hooks/Handlers/AuthHandler.php:462
215 +#: app/Hooks/Handlers/PrivacyHandler.php:243
216 +#: app/Models/Customer.php:55
217 +#: app/Models/Traits/CustomerTrait.php:203
218 +#: app/Models/Traits/CustomerTrait.php:205
219 +msgid "State"
220 +msgstr ""
221 +
222 +#: app/Hooks/Handlers/AuthHandler.php:467
223 +#: app/Hooks/Handlers/PrivacyHandler.php:247
224 +#: app/Models/Customer.php:57
225 +#: app/Models/Traits/CustomerTrait.php:217
226 +#: app/Models/Traits/CustomerTrait.php:218
227 +msgid "Country"
228 +msgstr ""
229 +
230 +#: app/Hooks/Handlers/AuthHandler.php:469
231 +msgid "Select a Country"
232 +msgstr ""
233 +
234 +#: app/Hooks/Handlers/AuthHandler.php:623
235 +msgid "You do not have permission to do this."
236 +msgstr ""
237 +
238 +#: app/Hooks/Handlers/CustomerPortalHandler.php:29
239 +msgid "You don't have permission to access customer support portal"
240 +msgstr ""
241 +
242 +#: app/Hooks/Handlers/CustomerPortalHandler.php:43
243 +msgid "Customer Portal is only accessible by Customers. Looks like you are a support staff"
244 +msgstr ""
245 +
246 +#: app/Hooks/Handlers/CustomerPortalHandler.php:48
247 +msgid "Go to Support Admin Page"
248 +msgstr ""
249 +
250 +#: app/Hooks/Handlers/CustomerPortalHandler.php:79
251 +msgid "Loading Customer Portal. Please wait..."
252 +msgstr ""
253 +
254 +#. translators: 1: address support mail currently goes to, 2: the account's current address
255 +#: app/Hooks/Handlers/CustomerPortalHandler.php:134
256 +#, php-format
257 +msgid "Support messages are being sent to %1$s, but your account email is now %2$s."
258 +msgstr ""
259 +
260 +#: app/Hooks/Handlers/CustomerPortalHandler.php:142
261 +msgid "Confirm the new address to move your support messages and bring across any tickets you opened from it. We will email a link to that address."
262 +msgstr ""
263 +
264 +#: app/Hooks/Handlers/CustomerPortalHandler.php:144
265 +msgid "Send confirmation email"
266 +msgstr ""
267 +
268 +#. translators: %s is the email address the confirmation was sent to
269 +#: app/Hooks/Handlers/CustomerPortalHandler.php:166
270 +#, php-format
271 +msgid "Confirmation email sent to %s. Open the link in that inbox to finish."
272 +msgstr ""
273 +
274 +#: app/Hooks/Handlers/CustomerPortalHandler.php:169
275 +msgid "Your support email address has been updated."
276 +msgstr ""
277 +
278 +#: app/Hooks/Handlers/CustomerPortalHandler.php:170
279 +msgid "Too many confirmation emails have been requested for this address. Please try again later."
280 +msgstr ""
281 +
282 +#: app/Hooks/Handlers/CustomerPortalHandler.php:171
283 +msgid "That confirmation link has expired. You can request a new one below."
284 +msgstr ""
285 +
286 +#: app/Hooks/Handlers/CustomerPortalHandler.php:172
287 +msgid "That confirmation link is no longer valid, usually because it was already used or the address changed again. You can request a new one below."
288 +msgstr ""
289 +
290 +#: app/Hooks/Handlers/CustomerPortalHandler.php:173
291 +msgid "That confirmation link belongs to a different account. Sign in as that account and open the link again."
292 +msgstr ""
293 +
294 +#: app/Hooks/Handlers/CustomerPortalHandler.php:174
295 +msgid "Another support profile already uses that address, so it cannot be moved automatically. Please contact support."
296 +msgstr ""
297 +
298 +#: app/Hooks/Handlers/CustomerPortalHandler.php:175
299 +msgid "That confirmation link could not be read. You can request a new one below."
300 +msgstr ""
301 +
302 +#: app/Hooks/Handlers/CustomerPortalHandler.php:176
303 +msgid "We could not send the confirmation email just now. Please try again in a few minutes."
304 +msgstr ""
305 +
306 +#: app/Hooks/Handlers/DataExporter.php:95
307 +msgid "Security check failed."
308 +msgstr ""
309 +
310 +#: app/Hooks/Handlers/DataExporter.php:102
311 +msgid "You do not have permission to export this data."
312 +msgstr ""
313 +
314 +#: app/Hooks/Handlers/EmailVerificationHandler.php:43
315 +msgid "Too many verification code requests. Please try again later."
316 +msgstr ""
317 +
318 +#: app/Hooks/Handlers/EmailVerificationHandler.php:79
319 +#: app/Hooks/Handlers/TwoFaHandler.php:38
320 +msgid "Unable to send verification code. Please try again later."
321 +msgstr ""
322 +
323 +#. translators: %s is the site name
324 +#: app/Hooks/Handlers/EmailVerificationHandler.php:84
325 +#, php-format
326 +msgid "Your registration verification code for %s"
327 +msgstr ""
328 +
329 +#. translators: %s is the user's first name
330 +#. translators: %s is the user's display name
331 +#. translators: %s is the customer's first name
332 +#: app/Hooks/Handlers/EmailVerificationHandler.php:89
333 +#: app/Hooks/Handlers/TwoFaHandler.php:211
334 +#: app/Services/EmailClaimService.php:147
335 +#, php-format
336 +msgid "Hello %s,"
337 +msgstr ""
338 +
339 +#: app/Hooks/Handlers/EmailVerificationHandler.php:90
340 +msgid "Thank you for registering with us! To complete the setup of your account, please enter the verification code below on the registration page."
341 +msgstr ""
342 +
343 +#. translators: %s is the verification code
344 +#. translators: %s is the two-factor authentication code
345 +#: app/Hooks/Handlers/EmailVerificationHandler.php:92
346 +#: app/Hooks/Handlers/TwoFaHandler.php:215
347 +#, php-format
348 +msgid "Verification Code: %s"
349 +msgstr ""
350 +
351 +#: app/Hooks/Handlers/EmailVerificationHandler.php:94
352 +#: app/Hooks/Handlers/TwoFaHandler.php:217
353 +msgid "This code is valid for 10 minutes and is meant to ensure the security of your account. If you did not initiate this request, please ignore this email."
354 +msgstr ""
355 +
356 +#: app/Hooks/Handlers/EmailVerificationHandler.php:100
357 +#: app/Hooks/Handlers/TwoFaHandler.php:223
358 +msgid "Activate your account"
359 +msgstr ""
360 +
361 +#. translators: %s is the email address
362 +#: app/Hooks/Handlers/EmailVerificationHandler.php:114
363 +#, php-format
364 +msgid "A verification code has been sent to %s. Please provide the code below:"
365 +msgstr ""
366 +
367 +#: app/Hooks/Handlers/EmailVerificationHandler.php:117
368 +#: app/Hooks/Handlers/TwoFaHandler.php:245
369 +msgid "Verification Code"
370 +msgstr ""
371 +
372 +#: app/Hooks/Handlers/EmailVerificationHandler.php:126
373 +msgid "Complete Signup"
374 +msgstr ""
375 +
376 +#: app/Hooks/Handlers/ExternalPages.php:21
377 +#: app/Hooks/Handlers/ExternalPages.php:158
378 +msgid "Invalid request method"
379 +msgstr ""
380 +
381 +#: app/Hooks/Handlers/ExternalPages.php:21
382 +#: app/Hooks/Handlers/ExternalPages.php:158
383 +msgid "Method Not Allowed"
384 +msgstr ""
385 +
386 +#: app/Hooks/Handlers/ExternalPages.php:27
387 +#: app/Hooks/Handlers/ExternalPages.php:34
388 +#: app/Hooks/Handlers/ExternalPages.php:165
389 +msgid "Missing required parameter"
390 +msgstr ""
391 +
392 +#: app/Hooks/Handlers/ExternalPages.php:27
393 +#: app/Hooks/Handlers/ExternalPages.php:34
394 +#: app/Hooks/Handlers/ExternalPages.php:165
395 +#: app/Hooks/Handlers/ExternalPages.php:172
396 +#: app/Hooks/Handlers/ExternalPages.php:240
397 +#: app/Hooks/Handlers/ExternalPages.php:247
398 +#: app/Hooks/Handlers/ExternalPages.php:263
399 +#: app/Hooks/Handlers/ExternalPages.php:272
400 +#: app/Hooks/Handlers/ExternalPages.php:276
401 +#: app/Hooks/Handlers/ExternalPages.php:344
402 +msgid "Bad Request"
403 +msgstr ""
404 +
405 +#: app/Hooks/Handlers/ExternalPages.php:46
406 +#: app/Hooks/Handlers/ExternalPages.php:63
407 +msgid "Invalid route"
408 +msgstr ""
409 +
410 +#: app/Hooks/Handlers/ExternalPages.php:46
411 +#: app/Hooks/Handlers/ExternalPages.php:63
412 +#: app/Hooks/Handlers/ExternalPages.php:178
413 +msgid "Not Found"
414 +msgstr ""
415 +
416 +#: app/Hooks/Handlers/ExternalPages.php:172
417 +#: app/Hooks/Handlers/ExternalPages.php:178
418 +msgid "Invalid attachment hash."
419 +msgstr ""
420 +
421 +#: app/Hooks/Handlers/ExternalPages.php:183
422 +msgid "Sorry, Your secure sign is invalid, Please reload the previous page and get new signed url"
423 +msgstr ""
424 +
425 +#: app/Hooks/Handlers/ExternalPages.php:184
426 +msgid "Forbidden"
427 +msgstr ""
428 +
429 +#: app/Hooks/Handlers/ExternalPages.php:240
430 +#: app/Hooks/Handlers/ExternalPages.php:344
431 +msgid "Missing ticket ID parameter"
432 +msgstr ""
433 +
434 +#: app/Hooks/Handlers/ExternalPages.php:247
435 +#: app/Hooks/Handlers/ExternalPages.php:276
436 +#: app/Http/Controllers/WidgetsController.php:38
437 +msgid "Invalid ticket ID"
438 +msgstr ""
439 +
440 +#: app/Hooks/Handlers/ExternalPages.php:263
441 +msgid "Missing required parameters"
442 +msgstr ""
443 +
444 +#: app/Hooks/Handlers/ExternalPages.php:272
445 +msgid "Invalid ticket hash format"
446 +msgstr ""
447 +
448 +#: app/Hooks/Handlers/ExternalPages.php:293
449 +msgid "Invalid Support Portal URL"
450 +msgstr ""
451 +
452 +#: app/Hooks/Handlers/ExternalPages.php:317
453 +msgid "File not found or access denied"
454 +msgstr ""
455 +
456 +#: app/Hooks/Handlers/ExternalPages.php:367
457 +msgid "Rate limit exceeded. Please try again later."
458 +msgstr ""
459 +
460 +#: app/Hooks/Handlers/ExternalPages.php:367
461 +msgid "Too Many Requests"
462 +msgstr ""
463 +
464 +#: app/Hooks/Handlers/InternalNotificationHandler.php:209
465 +#: app/Hooks/Handlers/InternalNotificationHandler.php:298
466 +msgid "Workflow"
467 +msgstr ""
468 +
469 +#: app/Hooks/Handlers/InternalNotificationHandler.php:302
470 +#, php-format
471 +msgid "Manual workflow \"%s\" was run"
472 +msgstr ""
473 +
474 +#: app/Hooks/Handlers/InternalNotificationHandler.php:305
475 +#, php-format
476 +msgid "Automation workflow \"%s\" was triggered"
477 +msgstr ""
478 +
479 +#: app/Hooks/Handlers/Menu.php:52
480 +#: app/Hooks/Handlers/Menu.php:53
481 +#: app/Hooks/Handlers/Menu.php:153
482 +msgid "Dashboard"
483 +msgstr ""
484 +
485 +#: app/Hooks/Handlers/Menu.php:61
486 +#: app/Hooks/Handlers/Menu.php:62
487 +#: app/Hooks/Handlers/Menu.php:158
488 +#: app/Services/TranslationStrings.php:1323
489 +msgid "Tickets"
490 +msgstr ""
491 +
492 +#: app/Hooks/Handlers/Menu.php:71
493 +#: app/Hooks/Handlers/Menu.php:72
494 +#: app/Hooks/Handlers/Menu.php:163
495 +#: app/Services/TranslationStrings.php:1062
496 +msgid "Reports"
497 +msgstr ""
498 +
499 +#: app/Hooks/Handlers/Menu.php:82
500 +#: app/Hooks/Handlers/Menu.php:83
501 +#: app/Hooks/Handlers/Menu.php:189
502 +#: app/Services/TranslationStrings.php:476
503 +msgid "Customers"
504 +msgstr ""
505 +
506 +#: app/Hooks/Handlers/Menu.php:93
507 +#: app/Hooks/Handlers/Menu.php:94
508 +#: app/Hooks/Handlers/Menu.php:181
509 +msgid "Activities"
510 +msgstr ""
511 +
512 +#: app/Hooks/Handlers/Menu.php:104
513 +#: app/Hooks/Handlers/Menu.php:105
514 +#: app/Hooks/Handlers/Menu.php:173
515 +#: app/Services/TranslationStrings.php:324
516 +msgid "Business Inboxes"
517 +msgstr ""
518 +
519 +#: app/Hooks/Handlers/Menu.php:115
520 +#: app/Hooks/Handlers/Menu.php:116
521 +#: app/Hooks/Handlers/Menu.php:207
522 +#: app/Services/TranslationStrings.php:1447
523 +msgid "Workflows"
524 +msgstr ""
525 +
526 +#: app/Hooks/Handlers/Menu.php:126
527 +#: app/Hooks/Handlers/Menu.php:127
528 +#: app/Hooks/Handlers/Menu.php:199
529 +#: app/Services/TranslationStrings.php:1105
530 +msgid "Saved Replies"
531 +msgstr ""
532 +
533 +#: app/Hooks/Handlers/Menu.php:137
534 +#: app/Hooks/Handlers/Menu.php:138
535 +#: app/Modules/PermissionManager.php:460
536 +#: app/Services/TranslationStrings.php:1184
537 +msgid "Settings"
538 +msgstr ""
539 +
540 +#: app/Hooks/Handlers/Menu.php:215
541 +#: app/Services/TranslationStrings.php:807
542 +msgid "More"
543 +msgstr ""
544 +
545 +#: app/Hooks/Handlers/Menu.php:224
546 +#: app/Services/Helper.php:1192
547 +#: app/Services/TranslationStrings.php:647
548 +msgid "Global Settings"
549 +msgstr ""
550 +
551 +#: app/Hooks/Handlers/Menu.php:258
552 +#: app/Services/TranslationStrings.php:1385
553 +msgid "Upgrade to Pro"
554 +msgstr ""
555 +
556 +#: app/Hooks/Handlers/Menu.php:398
557 +#: app/Models/Ticket.php:233
558 +#: app/Services/Helper.php:1044
559 +msgid "Telegram"
560 +msgstr ""
561 +
562 +#: app/Hooks/Handlers/Menu.php:399
563 +msgid "Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox"
564 +msgstr ""
565 +
566 +#: app/Hooks/Handlers/Menu.php:400
567 +msgid "Get activity notification to Telegram Messenger and reply directly from Telegram inbox"
568 +msgstr ""
569 +
570 +#: app/Hooks/Handlers/Menu.php:405
571 +#: app/Models/Ticket.php:234
572 +#: app/Services/Helper.php:1023
573 +msgid "Slack"
574 +msgstr ""
575 +
576 +#: app/Hooks/Handlers/Menu.php:406
577 +msgid "Send ticket activity notifications to slack"
578 +msgstr ""
579 +
580 +#: app/Hooks/Handlers/Menu.php:407
581 +msgid "Get activity notification to Slack Channel and keep your support team super engaged"
582 +msgstr ""
583 +
584 +#: app/Hooks/Handlers/Menu.php:428
585 +#: app/Services/TranslationStrings.php:1549
586 +#: app/Services/TranslationStrings.php:1609
587 +msgid "Open"
588 +msgstr ""
589 +
590 +#: app/Hooks/Handlers/Menu.php:429
591 +#: app/Services/Notifications/NotificationCategory.php:25
592 +#: app/Services/TranslationStrings.php:204
593 +#: app/Services/TranslationStrings.php:1494
594 +#: app/Services/TranslationStrings.php:1589
595 +msgid "All"
596 +msgstr ""
597 +
598 +#: app/Hooks/Handlers/PrivacyHandler.php:20
599 +msgid "Fluent Support Tickets Exporter"
600 +msgstr ""
601 +
602 +#: app/Hooks/Handlers/PrivacyHandler.php:25
603 +msgid "Fluent Support Conversations Exporter"
604 +msgstr ""
605 +
606 +#: app/Hooks/Handlers/PrivacyHandler.php:30
607 +msgid "Fluent Support Customer Exporter"
608 +msgstr ""
609 +
610 +#: app/Hooks/Handlers/PrivacyHandler.php:39
611 +msgid "Fluent Support Personal Data Eraser"
612 +msgstr ""
613 +
614 +#: app/Hooks/Handlers/PrivacyHandler.php:64
615 +msgid "Fluent Support Tickets"
616 +msgstr ""
617 +
618 +#: app/Hooks/Handlers/PrivacyHandler.php:68
619 +#: app/Hooks/Handlers/PrivacyHandler.php:149
620 +#: app/Services/TranslationStrings.php:1297
621 +#: app/Services/TranslationStrings.php:1634
622 +msgid "Ticket ID"
623 +msgstr ""
624 +
625 +#: app/Hooks/Handlers/PrivacyHandler.php:72
626 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
627 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
628 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
629 +#: app/Services/TranslationStrings.php:1311
630 +msgid "Ticket Title"
631 +msgstr ""
632 +
633 +#: app/Hooks/Handlers/PrivacyHandler.php:76
634 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
635 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
636 +#: app/Services/TranslationStrings.php:1286
637 +msgid "Ticket Content"
638 +msgstr ""
639 +
640 +#: app/Hooks/Handlers/PrivacyHandler.php:80
641 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
642 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
643 +msgid "Ticket Attachments"
644 +msgstr ""
645 +
646 +#: app/Hooks/Handlers/PrivacyHandler.php:84
647 +#: app/Services/TranslationStrings.php:1304
648 +msgid "Ticket Product"
649 +msgstr ""
650 +
651 +#: app/Hooks/Handlers/PrivacyHandler.php:88
652 +#: app/Services/Helper.php:1197
653 +#: app/Services/TranslationStrings.php:1310
654 +msgid "Ticket Tags"
655 +msgstr ""
656 +
657 +#: app/Hooks/Handlers/PrivacyHandler.php:92
658 +msgid "Ticket Status"
659 +msgstr ""
660 +
661 +#: app/Hooks/Handlers/PrivacyHandler.php:96
662 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
663 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
664 +#: app/Services/TranslationStrings.php:1303
665 +msgid "Ticket Priority"
666 +msgstr ""
667 +
668 +#: app/Hooks/Handlers/PrivacyHandler.php:100
669 +msgid "Ticket Created At"
670 +msgstr ""
671 +
672 +#: app/Hooks/Handlers/PrivacyHandler.php:141
673 +msgid "Fluent Support Conversations"
674 +msgstr ""
675 +
676 +#: app/Hooks/Handlers/PrivacyHandler.php:145
677 +msgid "Conversation ID"
678 +msgstr ""
679 +
680 +#: app/Hooks/Handlers/PrivacyHandler.php:153
681 +msgid "Conversation Content"
682 +msgstr ""
683 +
684 +#: app/Hooks/Handlers/PrivacyHandler.php:157
685 +msgid "Conversation Attachments"
686 +msgstr ""
687 +
688 +#: app/Hooks/Handlers/PrivacyHandler.php:161
689 +msgid "Conversation Created At"
690 +msgstr ""
691 +
692 +#: app/Hooks/Handlers/PrivacyHandler.php:195
693 +msgid "Fluent Support Customer"
694 +msgstr ""
695 +
696 +#: app/Hooks/Handlers/PrivacyHandler.php:199
697 +msgid "Customer ID"
698 +msgstr ""
699 +
700 +#: app/Hooks/Handlers/PrivacyHandler.php:203
701 +#: app/Models/Traits/CustomerTrait.php:125
702 +#: app/Models/Traits/CustomerTrait.php:127
703 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
704 +#: app/Services/TranslationStrings.php:620
705 +msgid "First Name"
706 +msgstr ""
707 +
708 +#: app/Hooks/Handlers/PrivacyHandler.php:211
709 +#: app/Models/Ticket.php:230
710 +#: app/Models/Traits/CustomerTrait.php:139
711 +#: app/Models/Traits/CustomerTrait.php:141
712 +#: app/Services/TranslationStrings.php:543
713 +msgid "Email"
714 +msgstr ""
715 +
716 +#: app/Hooks/Handlers/PrivacyHandler.php:215
717 +#: app/Models/Traits/CustomerTrait.php:160
718 +#: app/Services/TranslationStrings.php:1217
719 +#: app/Services/TranslationStrings.php:1624
720 +msgid "Status"
721 +msgstr ""
722 +
723 +#: app/Hooks/Handlers/PrivacyHandler.php:219
724 +msgid "IP Address"
725 +msgstr ""
726 +
727 +#: app/Hooks/Handlers/PrivacyHandler.php:223
728 +msgid "Last IP Address"
729 +msgstr ""
730 +
731 +#: app/Hooks/Handlers/PrivacyHandler.php:227
732 +msgid "Address Line One"
733 +msgstr ""
734 +
735 +#: app/Hooks/Handlers/PrivacyHandler.php:231
736 +msgid "Address Line Two"
737 +msgstr ""
738 +
739 +#: app/Hooks/Handlers/PrivacyHandler.php:251
740 +#: app/Services/TranslationStrings.php:446
741 +msgid "Created At"
742 +msgstr ""
743 +
744 +#: app/Hooks/Handlers/TwoFaHandler.php:29
745 +msgid "Too many verification code requests. Please try again after 15 minutes."
746 +msgstr ""
747 +
748 +#: app/Hooks/Handlers/TwoFaHandler.php:114
749 +msgid "Please provide a valid login code"
750 +msgstr ""
751 +
752 +#: app/Hooks/Handlers/TwoFaHandler.php:121
753 +#: app/Hooks/Handlers/TwoFaHandler.php:144
754 +msgid "Too many verification attempts. Please try again after 15 minutes."
755 +msgstr ""
756 +
757 +#: app/Hooks/Handlers/TwoFaHandler.php:129
758 +#: app/Hooks/Handlers/TwoFaHandler.php:137
759 +#: app/Hooks/Handlers/TwoFaHandler.php:178
760 +#: app/Hooks/Handlers/TwoFaHandler.php:189
761 +msgid "Your provided code or url is not valid"
762 +msgstr ""
763 +
764 +#: app/Hooks/Handlers/TwoFaHandler.php:153
765 +msgid "Sorry, your login code has been expired. Please try to login again"
766 +msgstr ""
767 +
768 +#: app/Hooks/Handlers/TwoFaHandler.php:167
769 +msgid "Invalid verification code"
770 +msgstr ""
771 +
772 +#. translators: %1s is the site name
773 +#: app/Hooks/Handlers/TwoFaHandler.php:206
774 +#, php-format
775 +msgid "Your Login code for %1s"
776 +msgstr ""
777 +
778 +#. translators: %s is the site name
779 +#: app/Hooks/Handlers/TwoFaHandler.php:213
780 +#, php-format
781 +msgid "Someone requested to login to %s and here is the Login code that you can use in the login form"
782 +msgstr ""
783 +
784 +#: app/Hooks/Handlers/TwoFaHandler.php:242
785 +msgid "Please check your email inbox and enter the two-factor verification code below:"
786 +msgstr ""
787 +
788 +#: app/Hooks/Handlers/TwoFaHandler.php:249
789 +msgid "Login Code"
790 +msgstr ""
791 +
792 +#: app/Hooks/Handlers/TwoFaHandler.php:257
793 +msgid "Verify and Login"
794 +msgstr ""
795 +
796 +#: app/Http/Controllers/AgentController.php:38
797 +msgid "Support Staff has been added"
798 +msgstr ""
799 +
800 +#: app/Http/Controllers/AgentController.php:66
801 +msgid "Support Staff has been updated"
802 +msgstr ""
803 +
804 +#: app/Http/Controllers/AgentController.php:91
805 +msgid "Support Staff has been deleted"
806 +msgstr ""
807 +
808 +#: app/Http/Controllers/AgentController.php:174
809 +msgid "Support Staff avatar reset to gravatar default"
810 +msgstr ""
811 +
812 +#: app/Http/Controllers/AgentGroupController.php:84
813 +msgid "Agent group has been created"
814 +msgstr ""
815 +
816 +#: app/Http/Controllers/AgentGroupController.php:116
817 +msgid "Agent group has been updated"
818 +msgstr ""
819 +
820 +#: app/Http/Controllers/AgentGroupController.php:129
821 +msgid "A valid fallback group is required"
822 +msgstr ""
823 +
824 +#: app/Http/Controllers/AgentGroupController.php:137
825 +msgid "The selected fallback group does not exist"
826 +msgstr ""
827 +
828 +#: app/Http/Controllers/AgentGroupController.php:172
829 +msgid "Agent group has been deleted and agents have been reassigned"
830 +msgstr ""
831 +
832 +#: app/Http/Controllers/AuthController.php:30
833 +msgid "You are not allowed to signup using this form"
834 +msgstr ""
835 +
836 +#: app/Http/Controllers/AuthController.php:42
837 +#: app/Http/Controllers/AuthController.php:475
838 +msgid "Security verification failed. Please try again"
839 +msgstr ""
840 +
841 +#: app/Http/Controllers/AuthController.php:77
842 +#: app/Http/Controllers/AuthController.php:244
843 +#: app/Http/Controllers/CustomerPortalController.php:128
844 +msgid "Your recaptcha is not verified"
845 +msgstr ""
846 +
847 +#: app/Http/Controllers/AuthController.php:100
848 +#: app/Http/Controllers/AuthController.php:108
849 +#: app/Http/Controllers/AuthController.php:142
850 +msgid "Please provide a valid verification code that was sent to your email address"
851 +msgstr ""
852 +
853 +#: app/Http/Controllers/AuthController.php:114
854 +#: app/Http/Controllers/AuthController.php:160
855 +msgid "Your verification code has already been used. Please try again"
856 +msgstr ""
857 +
858 +#: app/Http/Controllers/AuthController.php:121
859 +msgid "Your verification code has expired. Please request a new one"
860 +msgstr ""
861 +
862 +#: app/Http/Controllers/AuthController.php:130
863 +msgid "Your verification code has been expired. Please try again"
864 +msgstr ""
865 +
866 +#: app/Http/Controllers/AuthController.php:182
867 +msgid "Could not create your account. The username or email address may already be registered."
868 +msgstr ""
869 +
870 +#: app/Http/Controllers/AuthController.php:205
871 +msgid "Successfully registered to the site."
872 +msgstr ""
873 +
874 +#: app/Http/Controllers/AuthController.php:226
875 +msgid "You are not allowed to login using this form"
876 +msgstr ""
877 +
878 +#: app/Http/Controllers/AuthController.php:232
879 +msgid "Security verification failed"
880 +msgstr ""
881 +
882 +#: app/Http/Controllers/AuthController.php:251
883 +msgid "Email and Password is required"
884 +msgstr ""
885 +
886 +#: app/Http/Controllers/AuthController.php:288
887 +msgid "Too many login attempts. Please try again after 15 minutes."
888 +msgstr ""
889 +
890 +#: app/Http/Controllers/AuthController.php:293
891 +#: app/Http/Controllers/AuthController.php:312
892 +#: app/Http/Controllers/AuthController.php:351
893 +msgid "Invalid username, email address or incorrect password."
894 +msgstr ""
895 +
896 +#: app/Http/Controllers/AuthController.php:300
897 +#: app/Http/Controllers/AuthController.php:403
898 +msgid "Email or Password is not valid. Please try again"
899 +msgstr ""
900 +
901 +#. translators: %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
902 +#: app/Http/Controllers/AuthController.php:396
903 +#, php-format
904 +msgid "<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For help, please see <a href=\"%1$s\">this documentation</a> or try the <a href=\"%2$s\">support forums</a>."
905 +msgstr ""
906 +
907 +#: app/Http/Controllers/AuthController.php:467
908 +msgid "You are not allowed to reset password using this form"
909 +msgstr ""
910 +
911 +#: app/Http/Controllers/AuthController.php:483
912 +msgid "Username or email is required."
913 +msgstr ""
914 +
915 +#: app/Http/Controllers/AuthController.php:491
916 +msgid "Too many password reset requests. Please try again after 15 minutes."
917 +msgstr ""
918 +
919 +#. translators: %s is the site name
920 +#: app/Http/Controllers/AuthController.php:542
921 +#, php-format
922 +msgid "Reset your password for %s"
923 +msgstr ""
924 +
925 +#. translators: %s is the site name
926 +#: app/Http/Controllers/AuthController.php:569
927 +#, php-format
928 +msgid "Reset your password for %s support portal"
929 +msgstr ""
930 +
931 +#. translators: %s is the user's first name
932 +#: app/Http/Controllers/AuthController.php:572
933 +#, php-format
934 +msgid "Hi %s,"
935 +msgstr ""
936 +
937 +#: app/Http/Controllers/AuthController.php:573
938 +msgid "Someone has requested a new password for the following account on WordPress:"
939 +msgstr ""
940 +
941 +#. translators: %s is the username
942 +#: app/Http/Controllers/AuthController.php:575
943 +#, php-format
944 +msgid "Username: %s"
945 +msgstr ""
946 +
947 +#: app/Http/Controllers/AuthController.php:577
948 +msgid "If you did not request to reset your password, please ignore this email."
949 +msgstr ""
950 +
951 +#: app/Http/Controllers/AuthController.php:604
952 +msgid "If an account matches that username or email, a password reset link has been sent. Please check your inbox, including the spam folder."
953 +msgstr ""
954 +
955 +#: app/Http/Controllers/ChatMessageParserController.php:29
956 +#: app/Http/Controllers/ChatMessageParserController.php:58
957 +msgid "Invalid request signature."
958 +msgstr ""
959 +
960 +#: app/Http/Controllers/ChatMessageParserController.php:36
961 +msgid "Response has been successfully recorded"
962 +msgstr ""
963 +
964 +#: app/Http/Controllers/Controller.php:22
965 +#: app/Modules/MCP/AbilitiesRegistrar.php:514
966 +msgid "You do not have permission to perform this action."
967 +msgstr ""
968 +
969 +#: app/Http/Controllers/Controller.php:39
970 +msgid "Sorry, You do not have permission to this ticket"
971 +msgstr ""
972 +
973 +#: app/Http/Controllers/CustomerController.php:71
974 +msgid "user_id is not accepted when creating a customer. The WordPress user is linked by the customer email."
975 +msgstr ""
976 +
977 +#: app/Http/Controllers/CustomerController.php:121
978 +msgid "Customer has been added"
979 +msgstr ""
980 +
981 +#: app/Http/Controllers/CustomerController.php:184
982 +#: app/Http/Controllers/TicketController.php:1798
983 +msgid "Customer has been updated"
984 +msgstr ""
985 +
986 +#: app/Http/Controllers/CustomerController.php:192
987 +msgid "Email address has been assigned to other customer"
988 +msgstr ""
989 +
990 +#: app/Http/Controllers/CustomerController.php:270
991 +msgid "Customer avatar reset to gravatar default"
992 +msgstr ""
993 +
994 +#: app/Http/Controllers/CustomerController.php:289
995 +msgid "Please provide search string"
996 +msgstr ""
997 +
998 +#: app/Http/Controllers/CustomerController.php:298
999 +msgid "Please provide at least 3 characters to search"
1000 +msgstr ""
1001 +
1002 +#: app/Http/Controllers/CustomerController.php:304
1003 +msgid "Too many contact searches. Please try again in a few minutes."
1004 +msgstr ""
1005 +
1006 +#: app/Http/Controllers/CustomerPortalController.php:58
1007 +msgid "Your account is not active. Please contact support."
1008 +msgstr ""
1009 +
1010 +#. translators: %s is the time duration (e.g., "2 hours", "3 days")
1011 +#. translators: %s is a human-readable time difference, e.g. "2 hours"
1012 +#: app/Http/Controllers/CustomerPortalController.php:100
1013 +#: app/Services/CustomerPortalService.php:80
1014 +#: app/Services/CustomerPortalService.php:428
1015 +#: app/Services/CustomerPortalService.php:644
1016 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:71
1017 +#, php-format
1018 +msgid "%s ago"
1019 +msgstr ""
1020 +
1021 +#: app/Http/Controllers/CustomerPortalController.php:140
1022 +#: app/Services/TranslationStrings.php:1337
1023 +msgid "Title is required"
1024 +msgstr ""
1025 +
1026 +#: app/Http/Controllers/CustomerPortalController.php:141
1027 +msgid "Content is required"
1028 +msgstr ""
1029 +
1030 +#: app/Http/Controllers/CustomerPortalController.php:151
1031 +msgid "Product is required"
1032 +msgstr ""
1033 +
1034 +#: app/Http/Controllers/CustomerPortalController.php:180
1035 +msgid "Invalid form data submitted"
1036 +msgstr ""
1037 +
1038 +#: app/Http/Controllers/CustomerPortalController.php:205
1039 +msgid "You do not have access to this mailbox."
1040 +msgstr ""
1041 +
1042 +#: app/Http/Controllers/CustomerPortalController.php:216
1043 +msgid "Unable to identify. Please make sure you have provided correct information."
1044 +msgstr ""
1045 +
1046 +#: app/Http/Controllers/CustomerPortalController.php:226
1047 +msgid "Sorry you cannot create ticket"
1048 +msgstr ""
1049 +
1050 +#: app/Http/Controllers/CustomerPortalController.php:244
1051 +#: app/Http/Controllers/TicketController.php:209
1052 +msgid "Ticket has been created successfully"
1053 +msgstr ""
1054 +
1055 +#: app/Http/Controllers/CustomerPortalController.php:294
1056 +msgid "Sorry you cannot create response"
1057 +msgstr ""
1058 +
1059 +#: app/Http/Controllers/CustomerPortalController.php:410
1060 +msgid "You have been logged out"
1061 +msgstr ""
1062 +
1063 +#: app/Http/Controllers/FluentBoardsController.php:16
1064 +#: app/Http/Controllers/FluentBoardsController.php:38
1065 +#: app/Http/Controllers/FluentBoardsController.php:62
1066 +msgid "Fluent Boards plugin is not installed or activated."
1067 +msgstr ""
1068 +
1069 +#: app/Http/Controllers/FluentBoardsController.php:90
1070 +msgid "Failed to create task."
1071 +msgstr ""
1072 +
1073 +#: app/Http/Controllers/FluentBoardsController.php:97
1074 +msgid "Task successfully added to Fluent Boards"
1075 +msgstr ""
1076 +
1077 +#: app/Http/Controllers/FluentBotController.php:161
1078 +msgid "You do not have permission to reset chat"
1079 +msgstr ""
1080 +
1081 +#: app/Http/Controllers/FluentBotController.php:214
1082 +#: app/Services/Helper.php:1954
1083 +msgid "Something went wrong. Please try again later."
1084 +msgstr ""
1085 +
1086 +#: app/Http/Controllers/FluentBotController.php:287
1087 +msgid "No conversation to resume."
1088 +msgstr ""
1089 +
1090 +#: app/Http/Controllers/FluentBotController.php:349
1091 +#: app/Http/Controllers/FluentBotController.php:473
1092 +msgid "Invalid chat_id format"
1093 +msgstr ""
1094 +
1095 +#: app/Http/Controllers/FluentBotController.php:368
1096 +msgid "Chat ID already set for this ticket"
1097 +msgstr ""
1098 +
1099 +#: app/Http/Controllers/FluentBotController.php:485
1100 +msgid "Conversation not found for this ticket."
1101 +msgstr ""
1102 +
1103 +#: app/Http/Controllers/FluentBotController.php:523
1104 +#: app/Services/TranslationStrings.php:1600
1105 +msgid "Conversation"
1106 +msgstr ""
1107 +
1108 +#: app/Http/Controllers/FluentBotController.php:592
1109 +msgid "Invalid message_id"
1110 +msgstr ""
1111 +
1112 +#: app/Http/Controllers/FluentBotController.php:596
1113 +msgid "Invalid reaction"
1114 +msgstr ""
1115 +
1116 +#: app/Http/Controllers/FluentBotController.php:601
1117 +#: app/Http/Controllers/FluentBotController.php:627
1118 +msgid "No active chat for this ticket"
1119 +msgstr ""
1120 +
1121 +#: app/Http/Controllers/FluentBotController.php:622
1122 +msgid "Invalid feedback_id"
1123 +msgstr ""
1124 +
1125 +#: app/Http/Controllers/IntegrationController.php:41
1126 +#: app/Http/Controllers/SlackController.php:36
1127 +msgid "Settings failed to save"
1128 +msgstr ""
1129 +
1130 +#: app/Http/Controllers/IntegrationController.php:49
1131 +#: app/Http/Controllers/SettingsController.php:87
1132 +#: app/Http/Controllers/SlackController.php:43
1133 +#: app/Services/MailerInbox/MailBoxService.php:193
1134 +msgid "Settings has been updated"
1135 +msgstr ""
1136 +
1137 +#: app/Http/Controllers/MailBoxController.php:54
1138 +msgid "Mailbox has been created successfully"
1139 +msgstr ""
1140 +
1141 +#: app/Http/Controllers/MailBoxController.php:78
1142 +msgid "Mailbox has been saved"
1143 +msgstr ""
1144 +
1145 +#: app/Http/Controllers/MailBoxController.php:127
1146 +#: app/Modules/MCP/Support/TicketAccessGuard.php:52
1147 +msgid "You do not have access to the specified mailbox"
1148 +msgstr ""
1149 +
1150 +#: app/Http/Controllers/McpSettingsController.php:50
1151 +msgid "Sorry, you do not have permission to change the MCP setting."
1152 +msgstr ""
1153 +
1154 +#: app/Http/Controllers/McpSettingsController.php:67
1155 +msgid "MCP enabled. AI agents with a valid application password can now reach the Fluent Support tools."
1156 +msgstr ""
1157 +
1158 +#: app/Http/Controllers/McpSettingsController.php:68
1159 +msgid "MCP disabled. The endpoint will reject requests until re-enabled."
1160 +msgstr ""
1161 +
1162 +#: app/Http/Controllers/McpSettingsController.php:80
1163 +msgid "Sorry, you do not have permission to install plugins."
1164 +msgstr ""
1165 +
1166 +#: app/Http/Controllers/McpSettingsController.php:87
1167 +msgid "Automatic install needs a Fluent Pro plugin active. Install FluentHub manually, then reload this page to connect Fluent Support with AI agents."
1168 +msgstr ""
1169 +
1170 +#: app/Http/Controllers/McpSettingsController.php:108
1171 +msgid "FluentHub could not be installed automatically."
1172 +msgstr ""
1173 +
1174 +#: app/Http/Controllers/McpSettingsController.php:108
1175 +msgid "Install it manually, then reload this page."
1176 +msgstr ""
1177 +
1178 +#: app/Http/Controllers/McpSettingsController.php:119
1179 +msgid "FluentHub installed and activated. The MCP endpoint is ready."
1180 +msgstr ""
1181 +
1182 +#: app/Http/Controllers/McpSettingsController.php:122
1183 +msgid "FluentHub was installed. Please reload this page to finish connecting the MCP endpoint."
1184 +msgstr ""
1185 +
1186 +#: app/Http/Controllers/McpSettingsController.php:168
1187 +msgid "Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx proxy needs it to talk to self-signed SSL."
1188 +msgstr ""
1189 +
1190 +#: app/Http/Controllers/McpSettingsController.php:181
1191 +msgid "Add this to your Claude Desktop config (Settings → Developer → Edit Config), fill in your username + application password, then restart Claude Desktop."
1192 +msgstr ""
1193 +
1194 +#: app/Http/Controllers/McpSettingsController.php:196
1195 +msgid "Add to Cursor's mcp.json, replacing the placeholder with base64 of \"username:application-password\"."
1196 +msgstr ""
1197 +
1198 +#: app/Http/Controllers/McpSettingsController.php:207
1199 +msgid "In Codex, add a custom MCP server with Streamable HTTP transport and the Authorization header above."
1200 +msgstr ""
1201 +
1202 +#: app/Http/Controllers/McpSettingsController.php:221
1203 +msgid "Any MCP client that speaks Streamable HTTP can connect using this URL and a Basic auth header."
1204 +msgstr ""
1205 +
1206 +#: app/Http/Controllers/McpSettingsController.php:232
1207 +msgid "Run this in your terminal where Claude Code is installed, replacing the placeholder with base64 of \"username:application-password\"."
1208 +msgstr ""
1209 +
1210 +#: app/Http/Controllers/NotificationController.php:19
1211 +#: app/Http/Controllers/NotificationController.php:38
1212 +#: app/Http/Controllers/NotificationController.php:62
1213 +#: app/Http/Controllers/NotificationController.php:77
1214 +#: app/Http/Controllers/NotificationController.php:93
1215 +#: app/Http/Controllers/TicketController.php:506
1216 +#: app/Http/Controllers/TicketController.php:665
1217 +#: app/Http/Controllers/TicketController.php:712
1218 +msgid "Sorry, You do not have permission. Please add yourself as support agent first"
1219 +msgstr ""
1220 +
1221 +#: app/Http/Controllers/ReportingController.php:226
1222 +#: app/Modules/StatModule.php:67
1223 +#: app/Modules/StatModule.php:112
1224 +#: app/Modules/StatModule.php:164
1225 +#: app/Modules/StatModule.php:343
1226 +#: app/Services/Tickets/TicketStats.php:33
1227 +#: app/Services/TranslationStrings.php:828
1228 +msgid "New Tickets"
1229 +msgstr ""
1230 +
1231 +#: app/Http/Controllers/ReportingController.php:227
1232 +#: app/Modules/StatModule.php:71
1233 +#: app/Modules/StatModule.php:116
1234 +#: app/Services/Tickets/TicketStats.php:27
1235 +msgid "Active Tickets"
1236 +msgstr ""
1237 +
1238 +#: app/Http/Controllers/ReportingController.php:228
1239 +#: app/Modules/StatModule.php:75
1240 +#: app/Modules/StatModule.php:120
1241 +#: app/Modules/StatModule.php:168
1242 +#: app/Modules/StatModule.php:347
1243 +#: app/Services/Tickets/TicketStats.php:45
1244 +msgid "Closed Tickets"
1245 +msgstr ""
1246 +
1247 +#: app/Http/Controllers/ReportingController.php:229
1248 +#: app/Modules/StatModule.php:124
1249 +#: app/Modules/StatModule.php:172
1250 +#: app/Modules/StatModule.php:351
1251 +#: app/Services/Helper.php:867
1252 +#: app/Services/TranslationStrings.php:1080
1253 +msgid "Responses"
1254 +msgstr ""
1255 +
1256 +#: app/Http/Controllers/ReportingController.php:230
1257 +#: app/Services/Helper.php:869
1258 +#: app/Services/TranslationStrings.php:915
1259 +msgid "Open Tickets"
1260 +msgstr ""
1261 +
1262 +#: app/Http/Controllers/ReportingController.php:234
1263 +#: app/Modules/StatModule.php:79
1264 +#: app/Services/TranslationStrings.php:1344
1265 +msgid "Total Responses"
1266 +msgstr ""
1267 +
1268 +#: app/Http/Controllers/SettingsController.php:133
1269 +msgid "Please select a page or enable create page"
1270 +msgstr ""
1271 +
1272 +#: app/Http/Controllers/SettingsController.php:143
1273 +msgid "Support Portal"
1274 +msgstr ""
1275 +
1276 +#: app/Http/Controllers/SettingsController.php:207
1277 +msgid "Enable FluentCRM Integration"
1278 +msgstr ""
1279 +
1280 +#: app/Http/Controllers/SettingsController.php:211
1281 +msgid "Default status for new contacts"
1282 +msgstr ""
1283 +
1284 +#: app/Http/Controllers/SettingsController.php:215
1285 +msgid "Subscribed"
1286 +msgstr ""
1287 +
1288 +#: app/Http/Controllers/SettingsController.php:219
1289 +msgid "Pending"
1290 +msgstr ""
1291 +
1292 +#: app/Http/Controllers/SettingsController.php:227
1293 +msgid "Select the default status for new contacts. If you select pending and it's a new contact then a double optin email will be sent"
1294 +msgstr ""
1295 +
1296 +#: app/Http/Controllers/SettingsController.php:231
1297 +msgid "Add to FluentCRM list (optional)"
1298 +msgstr ""
1299 +
1300 +#: app/Http/Controllers/SettingsController.php:242
1301 +msgid "Add to Tags"
1302 +msgstr ""
1303 +
1304 +#: app/Http/Controllers/SettingsController.php:286
1305 +msgid "Installation has been completed"
1306 +msgstr ""
1307 +
1308 +#: app/Http/Controllers/SettingsController.php:298
1309 +msgid "Your reCAPTCHA settings deleted successfully."
1310 +msgstr ""
1311 +
1312 +#: app/Http/Controllers/SettingsController.php:303
1313 +msgid "Unable to delete reCAPTCHA settings, try again"
1314 +msgstr ""
1315 +
1316 +#: app/Http/Controllers/SettingsController.php:309
1317 +msgid "Invalid reCAPTCHA data."
1318 +msgstr ""
1319 +
1320 +#: app/Http/Controllers/SettingsController.php:325
1321 +msgid "Your recaptcha details are already saved."
1322 +msgstr ""
1323 +
1324 +#: app/Http/Controllers/SettingsController.php:336
1325 +msgid "Your reCAPTCHA settings are not valid."
1326 +msgstr ""
1327 +
1328 +#: app/Http/Controllers/SettingsController.php:341
1329 +msgid "Please verify reCAPTCHA before saving."
1330 +msgstr ""
1331 +
1332 +#: app/Http/Controllers/SettingsController.php:350
1333 +msgid "Your reCAPTCHA settings updated successfully."
1334 +msgstr ""
1335 +
1336 +#: app/Http/Controllers/SettingsController.php:361
1337 +msgid "Your reCAPTCHA settings added successfully."
1338 +msgstr ""
1339 +
1340 +#: app/Http/Controllers/SettingsController.php:372
1341 +msgid "Invalid AI provider selected."
1342 +msgstr ""
1343 +
1344 +#: app/Http/Controllers/SettingsController.php:402
1345 +msgid "AI settings have been successfully saved."
1346 +msgstr ""
1347 +
1348 +#: app/Http/Controllers/SettingsController.php:407
1349 +#, php-format
1350 +msgid "An error occurred while saving the settings: %s"
1351 +msgstr ""
1352 +
1353 +#: app/Http/Controllers/SettingsController.php:425
1354 +msgid "AI provider settings have been successfully disconnected."
1355 +msgstr ""
1356 +
1357 +#: app/Http/Controllers/SettingsController.php:513
1358 +#: app/Http/Controllers/SettingsController.php:535
1359 +msgid "FluentCRM plugin has been installed and activated successfully"
1360 +msgstr ""
1361 +
1362 +#: app/Http/Controllers/SettingsController.php:519
1363 +#: app/Http/Controllers/SettingsController.php:556
1364 +msgid "Sorry! you do not have permission to install plugin"
1365 +msgstr ""
1366 +
1367 +#: app/Http/Controllers/SettingsController.php:539
1368 +msgid "Sorry! FluentCRM could not be installed. Please install manually"
1369 +msgstr ""
1370 +
1371 +#: app/Http/Controllers/SettingsController.php:550
1372 +#: app/Http/Controllers/SettingsController.php:572
1373 +msgid "Fluent Forms plugin has been installed and activated successfully"
1374 +msgstr ""
1375 +
1376 +#: app/Http/Controllers/SettingsController.php:577
1377 +msgid "Fluent Forms could not be installed"
1378 +msgstr ""
1379 +
1380 +#: app/Http/Controllers/SettingsController.php:725
1381 +msgid "Default WordPress Storage"
1382 +msgstr ""
1383 +
1384 +#: app/Http/Controllers/SettingsController.php:729
1385 +msgid "Upload and store the files to your WordPress File System Storage."
1386 +msgstr ""
1387 +
1388 +#: app/Http/Controllers/SettingsController.php:739
1389 +msgid "Upload and store the files to your Dropbox Storage."
1390 +msgstr ""
1391 +
1392 +#: app/Http/Controllers/SettingsController.php:748
1393 +msgid "Upload and store the files to your Google Drive Storage."
1394 +msgstr ""
1395 +
1396 +#: app/Http/Controllers/SettingsController.php:758
1397 +msgid "Upload and store the files to Cloudflare R2 Storage with zero egress fees."
1398 +msgstr ""
1399 +
1400 +#: app/Http/Controllers/SettingsController.php:768
1401 +msgid "Upload and store the files to Amazon S3 cloud storage."
1402 +msgstr ""
1403 +
1404 +#: app/Http/Controllers/SettingsController.php:785
1405 +msgid "Upload driver updated."
1406 +msgstr ""
1407 +
1408 +#: app/Http/Controllers/SettingsController.php:938
1409 +msgid "Settings saved."
1410 +msgstr ""
1411 +
1412 +#: app/Http/Controllers/SettingsController.php:966
1413 +msgid "Prompt options saved successfully"
1414 +msgstr ""
1415 +
1416 +#: app/Http/Controllers/TicketController.php:177
1417 +msgid "A valid email is required to create a ticket"
1418 +msgstr ""
1419 +
1420 +#: app/Http/Controllers/TicketController.php:194
1421 +msgid "Customer could not be created"
1422 +msgstr ""
1423 +
1424 +#: app/Http/Controllers/TicketController.php:253
1425 +#: app/Http/Controllers/TicketController.php:410
1426 +#: app/Http/Controllers/TicketController.php:1506
1427 +#: app/Http/Controllers/TicketController.php:1548
1428 +msgid "Ticket cannot be fetched due to restricted mailbox"
1429 +msgstr ""
1430 +
1431 +#: app/Http/Controllers/TicketController.php:520
1432 +msgid "Someone replied to this ticket while you were writing."
1433 +msgstr ""
1434 +
1435 +#: app/Http/Controllers/TicketController.php:537
1436 +msgid "Response has been added"
1437 +msgstr ""
1438 +
1439 +#: app/Http/Controllers/TicketController.php:581
1440 +#: app/Http/Controllers/TicketController.php:610
1441 +msgid "Please select a FluentBooking event type."
1442 +msgstr ""
1443 +
1444 +#: app/Http/Controllers/TicketController.php:682
1445 +msgid "Draft has been updated"
1446 +msgstr ""
1447 +
1448 +#: app/Http/Controllers/TicketController.php:695
1449 +msgid "Draft has been added"
1450 +msgstr ""
1451 +
1452 +#: app/Http/Controllers/TicketController.php:750
1453 +msgid "You do not have permission to perform this action"
1454 +msgstr ""
1455 +
1456 +#: app/Http/Controllers/TicketController.php:760
1457 +msgid "Draft not found"
1458 +msgstr ""
1459 +
1460 +#: app/Http/Controllers/TicketController.php:774
1461 +msgid "You do not have permission to delete this draft"
1462 +msgstr ""
1463 +
1464 +#: app/Http/Controllers/TicketController.php:781
1465 +msgid "Discard draft successfully"
1466 +msgstr ""
1467 +
1468 +#: app/Http/Controllers/TicketController.php:858
1469 +#: app/Http/Controllers/TicketController.php:1066
1470 +msgid "This ticket property cannot be updated."
1471 +msgstr ""
1472 +
1473 +#. translators: 1: previous status, 2: new status
1474 +#: app/Http/Controllers/TicketController.php:877
1475 +#, php-format
1476 +msgid "Ticket status changed from %1$s to %2$s"
1477 +msgstr ""
1478 +
1479 +#. translators: %s: The name of the property that was updated
1480 +#: app/Http/Controllers/TicketController.php:908
1481 +#, php-format
1482 +msgid "%s has been updated"
1483 +msgstr ""
1484 +
1485 +#: app/Http/Controllers/TicketController.php:1005
1486 +msgid "Ticket title cannot be empty."
1487 +msgstr ""
1488 +
1489 +#: app/Http/Controllers/TicketController.php:1020
1490 +msgid "Invalid ticket status."
1491 +msgstr ""
1492 +
1493 +#: app/Http/Controllers/TicketController.php:1026
1494 +msgid "Closing or reopening a ticket must use the dedicated close and re-open actions."
1495 +msgstr ""
1496 +
1497 +#: app/Http/Controllers/TicketController.php:1033
1498 +#: app/Http/Controllers/TicketController.php:1301
1499 +msgid "Invalid ticket priority."
1500 +msgstr ""
1501 +
1502 +#: app/Http/Controllers/TicketController.php:1039
1503 +msgid "Invalid client priority."
1504 +msgstr ""
1505 +
1506 +#: app/Http/Controllers/TicketController.php:1046
1507 +#: app/Http/Controllers/TicketController.php:1315
1508 +msgid "Invalid product."
1509 +msgstr ""
1510 +
1511 +#: app/Http/Controllers/TicketController.php:1052
1512 +msgid "Permission denied to assign agent"
1513 +msgstr ""
1514 +
1515 +#: app/Http/Controllers/TicketController.php:1060
1516 +#: app/Services/MailerInbox/MailBoxService.php:262
1517 +msgid "Agent is restricted for this mailbox ticket"
1518 +msgstr ""
1519 +
1520 +#: app/Http/Controllers/TicketController.php:1085
1521 +#: app/Services/CustomerPortalService.php:211
1522 +#: app/Services/Tickets/ResponseService.php:123
1523 +#: app/Services/Tickets/TicketService.php:38
1524 +msgid "Ticket has been closed"
1525 +msgstr ""
1526 +
1527 +#: app/Http/Controllers/TicketController.php:1108
1528 +#: app/Services/CustomerPortalService.php:230
1529 +msgid "Ticket has been opened again"
1530 +msgstr ""
1531 +
1532 +#. translators: %d is the most tickets one bulk action can change
1533 +#: app/Http/Controllers/TicketController.php:1132
1534 +#, php-format
1535 +msgid "You can change at most %d tickets at a time."
1536 +msgstr ""
1537 +
1538 +#. translators: %d represents the number of closed tickets.
1539 +#: app/Http/Controllers/TicketController.php:1152
1540 +#, php-format
1541 +msgid "%d tickets have been closed."
1542 +msgstr ""
1543 +
1544 +#. translators: %d is the number of tickets that were deleted
1545 +#: app/Http/Controllers/TicketController.php:1167
1546 +#, php-format
1547 +msgid "%d tickets have been deleted"
1548 +msgstr ""
1549 +
1550 +#: app/Http/Controllers/TicketController.php:1173
1551 +msgid "agent_id param is required"
1552 +msgstr ""
1553 +
1554 +#. translators: %1$d is the number of tickets assigned, %2$s is the agent's name.
1555 +#: app/Http/Controllers/TicketController.php:1206
1556 +#, php-format
1557 +msgid "%1$d tickets have been assigned to %2$s."
1558 +msgstr ""
1559 +
1560 +#. translators: %1$d is the number of skipped tickets due to mailbox restrictions.
1561 +#: app/Http/Controllers/TicketController.php:1214
1562 +#, php-format
1563 +msgid "%1$d tickets were skipped due to mailbox restrictions or already being assigned."
1564 +msgstr ""
1565 +
1566 +#: app/Http/Controllers/TicketController.php:1224
1567 +msgid "agent_group_id param is required"
1568 +msgstr ""
1569 +
1570 +#: app/Http/Controllers/TicketController.php:1231
1571 +msgid "No agents found in this group"
1572 +msgstr ""
1573 +
1574 +#. translators: %1$d is tickets assigned, %2$d is tickets skipped.
1575 +#: app/Http/Controllers/TicketController.php:1263
1576 +#, php-format
1577 +msgid "%1$d tickets assigned via agent group. %2$d skipped."
1578 +msgstr ""
1579 +
1580 +#: app/Http/Controllers/TicketController.php:1280
1581 +msgid "Selected tags has been added to tickets"
1582 +msgstr ""
1583 +
1584 +#: app/Http/Controllers/TicketController.php:1287
1585 +msgid "Please select tags to remove"
1586 +msgstr ""
1587 +
1588 +#: app/Http/Controllers/TicketController.php:1295
1589 +msgid "Selected tags have been removed from the tickets"
1590 +msgstr ""
1591 +
1592 +#. translators: %d is the number of tickets whose priority changed
1593 +#: app/Http/Controllers/TicketController.php:1307
1594 +#, php-format
1595 +msgid "Priority changed on %d tickets."
1596 +msgstr ""
1597 +
1598 +#. translators: %d is the number of tickets whose product changed
1599 +#: app/Http/Controllers/TicketController.php:1321
1600 +#, php-format
1601 +msgid "Product changed on %d tickets."
1602 +msgstr ""
1603 +
1604 +#. translators: %d is the number of tickets reopened
1605 +#: app/Http/Controllers/TicketController.php:1337
1606 +#, php-format
1607 +msgid "%d tickets have been reopened."
1608 +msgstr ""
1609 +
1610 +#: app/Http/Controllers/TicketController.php:1343
1611 +msgid "Sorry no action found as available"
1612 +msgstr ""
1613 +
1614 +#: app/Http/Controllers/TicketController.php:1391
1615 +msgid "Ticket has been deleted successfully"
1616 +msgstr ""
1617 +
1618 +#: app/Http/Controllers/TicketController.php:1439
1619 +msgid "Sorry no tickets found based on your filter and bulk actions"
1620 +msgstr ""
1621 +
1622 +#: app/Http/Controllers/TicketController.php:1486
1623 +msgid "Response has been added to the selected tickets"
1624 +msgstr ""
1625 +
1626 +#: app/Http/Controllers/TicketController.php:1514
1627 +msgid "Sorry, you do not have permission to delete this response."
1628 +msgstr ""
1629 +
1630 +#: app/Http/Controllers/TicketController.php:1526
1631 +msgid "Selected response has been deleted"
1632 +msgstr ""
1633 +
1634 +#: app/Http/Controllers/TicketController.php:1562
1635 +msgid "This response type cannot be edited."
1636 +msgstr ""
1637 +
1638 +#: app/Http/Controllers/TicketController.php:1569
1639 +#: app/Http/Controllers/TicketController.php:1585
1640 +msgid "Sorry, you do not have permission to update this response."
1641 +msgstr ""
1642 +
1643 +#: app/Http/Controllers/TicketController.php:1580
1644 +msgid "Sorry, You do not have permission to approve this draft response"
1645 +msgstr ""
1646 +
1647 +#: app/Http/Controllers/TicketController.php:1600
1648 +msgid "Selected response has been updated"
1649 +msgstr ""
1650 +
1651 +#: app/Http/Controllers/TicketController.php:1615
1652 +msgid "You do not have permission to approve draft responses."
1653 +msgstr ""
1654 +
1655 +#: app/Http/Controllers/TicketController.php:1638
1656 +msgid "Draft response has been successfully approved."
1657 +msgstr ""
1658 +
1659 +#: app/Http/Controllers/TicketController.php:1721
1660 +msgid "Tag has been added to this ticket"
1661 +msgstr ""
1662 +
1663 +#: app/Http/Controllers/TicketController.php:1748
1664 +msgid "Tag has been removed from this ticket"
1665 +msgstr ""
1666 +
1667 +#: app/Http/Controllers/TicketController.php:1769
1668 +#: app/Http/Controllers/TicketController.php:1788
1669 +msgid "Invalid customer selected."
1670 +msgstr ""
1671 +
1672 +#: app/Http/Controllers/TicketController.php:1775
1673 +msgid "You do not have permission to change the ticket customer."
1674 +msgstr ""
1675 +
1676 +#: app/Http/Controllers/TicketController.php:1792
1677 +msgid "Customer already assigned to this ticket."
1678 +msgstr ""
1679 +
1680 +#: app/Http/Controllers/TicketController.php:1925
1681 +msgid "Invalid filter type."
1682 +msgstr ""
1683 +
1684 +#: app/Http/Controllers/TwofaController.php:19
1685 +msgid "Your provided code is not valid. Please try again"
1686 +msgstr ""
1687 +
1688 +#: app/Http/Controllers/UploaderController.php:112
1689 +msgid "Invalid file upload request."
1690 +msgstr ""
1691 +
1692 +#: app/Http/Controllers/UploaderController.php:134
1693 +msgid "You do not have permission to upload a file to this ticket"
1694 +msgstr ""
1695 +
1696 +#. translators: %d is the maximum number of files allowed per ticket
1697 +#: app/Http/Controllers/UploaderController.php:158
1698 +#, php-format
1699 +msgid "You can upload a maximum of %d files."
1700 +msgstr ""
1701 +
1702 +#. translators: %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
1703 +#: app/Http/Controllers/UploaderController.php:173
1704 +#, php-format
1705 +msgid "Only %s files are allowed."
1706 +msgstr ""
1707 +
1708 +#. translators: %.01f is the maximum file size in megabytes
1709 +#: app/Http/Controllers/UploaderController.php:175
1710 +#, php-format
1711 +msgid "The file cannot be more than %.01fMB. Please upload somewhere like Dropbox/Google Drive and paste the link in the response"
1712 +msgstr ""
1713 +
1714 +#: app/Http/Controllers/UploaderController.php:218
1715 +#: app/Services/CustomerPortalService.php:76
1716 +#: app/Services/CustomerPortalService.php:341
1717 +#: app/Services/CustomerPortalService.php:349
1718 +#: app/Services/CustomerPortalService.php:355
1719 +#: app/Services/CustomerPortalService.php:566
1720 +msgid "Sorry, You do not have permission to this support ticket"
1721 +msgstr ""
1722 +
1723 +#: app/Http/Controllers/UploaderController.php:260
1724 +#: app/Http/Controllers/UploaderController.php:268
1725 +msgid "You do not have permission to upload a file"
1726 +msgstr ""
1727 +
1728 +#: app/Http/Controllers/UploaderController.php:347
1729 +msgid "No image file provided."
1730 +msgstr ""
1731 +
1732 +#: app/Http/Controllers/UploaderController.php:358
1733 +msgid "Invalid image file type."
1734 +msgstr ""
1735 +
1736 +#: app/Http/Controllers/UploaderController.php:367
1737 +msgid "File content does not match the image type."
1738 +msgstr ""
1739 +
1740 +#: app/Http/Controllers/WidgetsController.php:19
1741 +msgid "Invalid filter name"
1742 +msgstr ""
1743 +
1744 +#: app/Http/Controllers/WidgetsController.php:45
1745 +#: app/Modules/MCP/Tools/ManagementTools.php:473
1746 +#: app/Modules/MCP/Tools/ResponseTools.php:100
1747 +#: app/Modules/MCP/Tools/ResponseTools.php:598
1748 +#: app/Modules/MCP/Tools/ResponseTools.php:657
1749 +#: app/Modules/MCP/Tools/TicketTools.php:296
1750 +#: app/Modules/MCP/Tools/TicketTools.php:599
1751 +#: app/Modules/MCP/Tools/TicketTools.php:662
1752 +#: app/Modules/MCP/Tools/TicketTools.php:838
1753 +#: app/Modules/MCP/Tools/TicketTools.php:868
1754 +#: app/Modules/MCP/Tools/TicketTools.php:1008
1755 +#: app/Services/TranslationStrings.php:1319
1756 +msgid "Ticket not found"
1757 +msgstr ""
1758 +
1759 +#: app/Http/Policies/AgentPolicy.php:52
1760 +msgid "You must be logged in to perform this action."
1761 +msgstr ""
1762 +
1763 +#: app/Http/Policies/AgentPolicy.php:58
1764 +msgid "Only administrators can add, edit, or delete support staff."
1765 +msgstr ""
1766 +
1767 +#: app/Http/Policies/CustomerPolicy.php:42
1768 +msgid "You do not have permission to manage customers."
1769 +msgstr ""
1770 +
1771 +#: app/Http/Policies/CustomerPolicy.php:53
1772 +msgid "Only administrators can delete customers."
1773 +msgstr ""
1774 +
1775 +#: app/Http/Policies/PortalPolicy.php:57
1776 +msgid "You do not have permission"
1777 +msgstr ""
1778 +
1779 +#: app/Http/Requests/AgentCreateRequest.php:20
1780 +msgid "Email is required"
1781 +msgstr ""
1782 +
1783 +#: app/Http/Requests/AgentCreateRequest.php:21
1784 +msgid "First name is required"
1785 +msgstr ""
1786 +
1787 +#: app/Http/Requests/ProductRequest.php:26
1788 +msgid "Product Title is required"
1789 +msgstr ""
1790 +
1791 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
1792 +msgid "Ticket title is required"
1793 +msgstr ""
1794 +
1795 +#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
1796 +msgid "Ticket content is required"
1797 +msgstr ""
1798 +
1799 +#: app/Http/Requests/TicketResponseRequest.php:25
1800 +msgid "Reply content is required"
1801 +msgstr ""
1802 +
1803 +#: app/Models/Customer.php:51
1804 +msgid "Customer Title"
1805 +msgstr ""
1806 +
1807 +#: app/Models/Customer.php:56
1808 +#: app/Models/Traits/CustomerTrait.php:210
1809 +#: app/Models/Traits/CustomerTrait.php:212
1810 +msgid "Zip Code"
1811 +msgstr ""
1812 +
1813 +#: app/Models/Product.php:89
1814 +msgid "Product has been successfully created"
1815 +msgstr ""
1816 +
1817 +#: app/Models/Product.php:107
1818 +msgid "Product has been updated"
1819 +msgstr ""
1820 +
1821 +#: app/Models/Product.php:121
1822 +msgid "Product has been deleted"
1823 +msgstr ""
1824 +
1825 +#: app/Models/Ticket.php:229
1826 +msgid "Web"
1827 +msgstr ""
1828 +
1829 +#: app/Models/Ticket.php:231
1830 +#: app/Services/TranslationStrings.php:197
1831 +msgid "Agent outreach"
1832 +msgstr ""
1833 +
1834 +#: app/Models/Ticket.php:232
1835 +msgid "MCP (AI agents)"
1836 +msgstr ""
1837 +
1838 +#: app/Models/Ticket.php:235
1839 +#: app/Services/Helper.php:1114
1840 +msgid "WhatsApp"
1841 +msgstr ""
1842 +
1843 +#: app/Models/Ticket.php:236
1844 +msgid "Imported: Awesome Support"
1845 +msgstr ""
1846 +
1847 +#: app/Models/Ticket.php:237
1848 +msgid "Imported: Freshdesk"
1849 +msgstr ""
1850 +
1851 +#: app/Models/Ticket.php:238
1852 +msgid "Imported: Help Scout"
1853 +msgstr ""
1854 +
1855 +#: app/Models/Ticket.php:239
1856 +msgid "Imported: JS Help Desk"
1857 +msgstr ""
1858 +
1859 +#: app/Models/Ticket.php:240
1860 +msgid "Imported: SupportCandy"
1861 +msgstr ""
1862 +
1863 +#: app/Models/Ticket.php:241
1864 +msgid "Imported: Zendesk"
1865 +msgstr ""
1866 +
1867 +#: app/Models/Ticket.php:242
1868 +msgid "No source"
1869 +msgstr ""
1870 +
1871 +#: app/Models/Ticket.php:781
51 1872 msgid " initialized this ticket"
52 1873 msgstr ""
53 1874
54 -#: app/Modules/MCP/Tools/TicketTools.php:116
55 -msgid " — page %d of %d"
1875 +#: app/Models/Traits/ActivityTrait.php:73
1876 +msgid "Activity settings have been updated"
56 1877 msgstr ""
57 1878
58 -#: app/Models/Traits/CustomerTrait.php:489
1879 +#: app/Models/Traits/AgentTrait.php:233
1880 +#: app/Services/TranslationStrings.php:1358
1881 +msgid "Unassigned Tickets"
1882 +msgstr ""
1883 +
1884 +#: app/Models/Traits/CustomerTrait.php:147
1885 +#: app/Models/Traits/CustomerTrait.php:149
1886 +msgid "Job Title"
1887 +msgstr ""
1888 +
1889 +#: app/Models/Traits/CustomerTrait.php:154
1890 +#: app/Models/Traits/CustomerTrait.php:156
1891 +msgid "Note"
1892 +msgstr ""
1893 +
1894 +#: app/Models/Traits/CustomerTrait.php:164
1895 +#: app/Services/Helper.php:103
1896 +#: app/Services/TranslationStrings.php:126
1897 +#: app/Services/TranslationStrings.php:1486
1898 +msgid "Active"
1899 +msgstr ""
1900 +
1901 +#: app/Models/Traits/CustomerTrait.php:165
1902 +#: app/Services/TranslationStrings.php:308
1903 +msgid "Blocked"
1904 +msgstr ""
1905 +
1906 +#: app/Models/Traits/CustomerTrait.php:176
1907 +msgid "If you select the <b>Blocked</b> status, this customer will not be able to submit a ticket or any response."
1908 +msgstr ""
1909 +
1910 +#: app/Models/Traits/CustomerTrait.php:414
1911 +msgid "Customer Deleted Successfully"
1912 +msgstr ""
1913 +
1914 +#: app/Models/Traits/CustomerTrait.php:445
1915 +msgid "No customers selected for deletion"
1916 +msgstr ""
1917 +
1918 +#. translators: %1$d: customer ID, %2$s: error message
1919 +#: app/Models/Traits/CustomerTrait.php:459
59 1920 #, php-format
1921 +msgid "Failed to delete customer ID %1$d: %2$s"
1922 +msgstr ""
1923 +
1924 +#: app/Models/Traits/CustomerTrait.php:465
1925 +msgid "Customer deleted successfully"
1926 +msgstr ""
1927 +
1928 +#. translators: %1$d: number of customers deleted
1929 +#: app/Models/Traits/CustomerTrait.php:467
1930 +#, php-format
60 1931 msgid "%1$d customers deleted successfully"
61 1932 msgstr ""
62 1933
63 -#. %1$d is tickets assigned, %2$d is tickets skipped.
64 -#: app/Http/Controllers/TicketController.php:1298
1934 +#: app/Models/Traits/CustomerTrait.php:469
1935 +msgid "No customers were deleted"
1936 +msgstr ""
1937 +
1938 +#: app/Modules/MCP/AbilitiesRegistrar.php:34
1939 +msgid "List Support Tickets"
1940 +msgstr ""
1941 +
1942 +#: app/Modules/MCP/AbilitiesRegistrar.php:67
1943 +msgid "Get Ticket Details"
1944 +msgstr ""
1945 +
1946 +#: app/Modules/MCP/AbilitiesRegistrar.php:87
1947 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
1948 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
1949 +msgid "Create Support Ticket"
1950 +msgstr ""
1951 +
1952 +#: app/Modules/MCP/AbilitiesRegistrar.php:111
1953 +msgid "Reply to Ticket"
1954 +msgstr ""
1955 +
1956 +#: app/Modules/MCP/AbilitiesRegistrar.php:133
1957 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:592
1958 +#: app/Services/TranslationStrings.php:369
1959 +#: app/Services/TranslationStrings.php:1597
1960 +msgid "Close Ticket"
1961 +msgstr ""
1962 +
1963 +#: app/Modules/MCP/AbilitiesRegistrar.php:151
1964 +msgid "Update Ticket Properties"
1965 +msgstr ""
1966 +
1967 +#: app/Modules/MCP/AbilitiesRegistrar.php:171
1968 +#: app/Services/TranslationStrings.php:503
1969 +msgid "Delete Ticket"
1970 +msgstr ""
1971 +
1972 +#: app/Modules/MCP/AbilitiesRegistrar.php:185
1973 +msgid "Get Ticket Activity Log"
1974 +msgstr ""
1975 +
1976 +#: app/Modules/MCP/AbilitiesRegistrar.php:199
1977 +#: app/Modules/PermissionManager.php:444
1978 +#: app/Services/TranslationStrings.php:797
1979 +msgid "Merge Tickets"
1980 +msgstr ""
1981 +
1982 +#: app/Modules/MCP/AbilitiesRegistrar.php:214
1983 +#: app/Modules/PermissionManager.php:445
1984 +#: app/Services/TranslationStrings.php:1211
1985 +msgid "Split Ticket"
1986 +msgstr ""
1987 +
1988 +#: app/Modules/MCP/AbilitiesRegistrar.php:236
1989 +#: app/Services/TranslationStrings.php:144
1990 +msgid "Add Internal Note"
1991 +msgstr ""
1992 +
1993 +#: app/Modules/MCP/AbilitiesRegistrar.php:253
1994 +msgid "Update Draft or Note"
1995 +msgstr ""
1996 +
1997 +#: app/Modules/MCP/AbilitiesRegistrar.php:270
1998 +msgid "Delete Draft or Note"
1999 +msgstr ""
2000 +
2001 +#: app/Modules/MCP/AbilitiesRegistrar.php:285
2002 +msgid "Publish Draft Reply"
2003 +msgstr ""
2004 +
2005 +#: app/Modules/MCP/AbilitiesRegistrar.php:302
2006 +msgid "Add or Remove Ticket Tags"
2007 +msgstr ""
2008 +
2009 +#: app/Modules/MCP/AbilitiesRegistrar.php:319
2010 +msgid "Get Customer Tickets"
2011 +msgstr ""
2012 +
2013 +#: app/Modules/MCP/AbilitiesRegistrar.php:337
2014 +msgid "Get Support Context"
2015 +msgstr ""
2016 +
2017 +#: app/Modules/MCP/AbilitiesRegistrar.php:348
2018 +msgid "List Saved Replies"
2019 +msgstr ""
2020 +
2021 +#: app/Modules/MCP/AbilitiesRegistrar.php:362
2022 +msgid "Get Support Insights"
2023 +msgstr ""
2024 +
2025 +#: app/Modules/MCP/AbilitiesRegistrar.php:376
2026 +msgid "Search Customers"
2027 +msgstr ""
2028 +
2029 +#: app/Modules/MCP/AbilitiesRegistrar.php:391
2030 +#: app/Services/TranslationStrings.php:1368
2031 +msgid "Update Customer"
2032 +msgstr ""
2033 +
2034 +#: app/Modules/MCP/AbilitiesRegistrar.php:415
2035 +msgid "Get Agent Mentions"
2036 +msgstr ""
2037 +
2038 +#: app/Modules/MCP/AbilitiesRegistrar.php:431
2039 +msgid "Bulk Ticket Action"
2040 +msgstr ""
2041 +
2042 +#: app/Modules/MCP/AbilitiesRegistrar.php:530
2043 +msgid "An unexpected error occurred. Please try again or contact support."
2044 +msgstr ""
2045 +
2046 +#: app/Modules/MCP/Helpers/MCPHelper.php:693
2047 +msgid "You do not have permission to assign agents"
2048 +msgstr ""
2049 +
2050 +#: app/Modules/MCP/Helpers/MCPHelper.php:698
65 2051 #, php-format
66 -msgid "%1$d tickets assigned via agent group. %2$d skipped."
2052 +msgid "%s must be a positive integer"
67 2053 msgstr ""
68 2054
69 -#. %1$d is the number of tickets assigned, %2$s is the agent's name.
70 -#: app/Http/Controllers/TicketController.php:1241
2055 +#: app/Modules/MCP/Helpers/MCPHelper.php:703
2056 +msgid "The specified agent does not exist"
2057 +msgstr ""
2058 +
2059 +#: app/Modules/MCP/MCPInit.php:56
2060 +msgid "Helpdesk ticket management abilities for Fluent Support."
2061 +msgstr ""
2062 +
2063 +#: app/Modules/MCP/MCPInit.php:107
2064 +msgid "Fluent Support MCP Server"
2065 +msgstr ""
2066 +
2067 +#: app/Modules/MCP/MCPInit.php:265
2068 +msgid "Fluent Support MCP is enabled but no MCP adapter was found. Install FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
2069 +msgstr ""
2070 +
2071 +#: app/Modules/MCP/PromptsRegistrar.php:23
2072 +msgid "Triage my queue"
2073 +msgstr ""
2074 +
2075 +#: app/Modules/MCP/PromptsRegistrar.php:34
2076 +msgid "Draft a reply"
2077 +msgstr ""
2078 +
2079 +#: app/Modules/MCP/PromptsRegistrar.php:47
2080 +msgid "Summarize a ticket"
2081 +msgstr ""
2082 +
2083 +#: app/Modules/MCP/PromptsRegistrar.php:60
2084 +msgid "Support report"
2085 +msgstr ""
2086 +
2087 +#: app/Modules/MCP/Support/AttachmentStager.php:39
2088 +msgid "attachments must be a list of files"
2089 +msgstr ""
2090 +
2091 +#. translators: %d is the maximum number of files
2092 +#: app/Modules/MCP/Support/AttachmentStager.php:50
71 2093 #, php-format
72 -msgid "%1$d tickets have been assigned to %2$s."
2094 +msgid "You can attach at most %d files."
73 2095 msgstr ""
74 2096
75 -#. %1$d is the number of skipped tickets due to mailbox restrictions.
76 -#: app/Http/Controllers/TicketController.php:1249
2097 +#. translators: %s is the field name, e.g. attachments[0]
2098 +#: app/Modules/MCP/Support/AttachmentStager.php:68
77 2099 #, php-format
78 -msgid ""
79 -"%1$d tickets were skipped due to mailbox restrictions or already being "
80 -"assigned."
2100 +msgid "%s needs a filename and base64 content_base64"
81 2101 msgstr ""
82 2102
83 -#: app/Services/Notifications/NotificationFormatter.php:154
2103 +#. translators: 1: file name, 2: maximum size in MB
2104 +#: app/Modules/MCP/Support/AttachmentStager.php:77
84 2105 #, php-format
85 -msgid "%1$s assigned a ticket"
2106 +msgid "%1$s is larger than the %2$sMB limit."
86 2107 msgstr ""
87 2108
88 -#: app/Services/Notifications/NotificationFormatter.php:153
2109 +#. translators: 1: file name, 2: comma-separated list of allowed file extensions
2110 +#: app/Modules/MCP/Support/AttachmentStager.php:87
89 2111 #, php-format
90 -msgid "%1$s assigned a ticket in %2$s"
2112 +msgid "%1$s is not an allowed file type. Allowed extensions: %2$s"
91 2113 msgstr ""
92 2114
93 -#. %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
94 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:460
2115 +#: app/Modules/MCP/Support/AttachmentStager.php:104
2116 +msgid "Could not store the attachment. Try again."
2117 +msgstr ""
2118 +
2119 +#. translators: %s is the file name
2120 +#: app/Modules/MCP/Support/AttachmentStager.php:115
95 2121 #, php-format
96 -msgid "%1$s at %2$s - %3$s (%4$s)"
2122 +msgid "The content of %s does not match its file type."
97 2123 msgstr ""
98 2124
99 -#: app/Services/Notifications/NotificationFormatter.php:169
2125 +#: app/Modules/MCP/Support/PermissionGate.php:27
2126 +msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
2127 +msgstr ""
2128 +
2129 +#: app/Modules/MCP/Support/PermissionGate.php:36
2130 +msgid "Authentication required to access the Fluent Support MCP server."
2131 +msgstr ""
2132 +
2133 +#: app/Modules/MCP/Support/PermissionGate.php:44
2134 +msgid "Your account does not have Fluent Support access."
2135 +msgstr ""
2136 +
2137 +#: app/Modules/MCP/Support/TicketAccessGuard.php:33
2138 +#: app/Modules/MCP/Support/TicketAccessGuard.php:38
2139 +msgid "You do not have access to this ticket"
2140 +msgstr ""
2141 +
2142 +#: app/Modules/MCP/Support/TicketAccessGuard.php:74
2143 +msgid "That agent is restricted from this ticket's mailbox"
2144 +msgstr ""
2145 +
2146 +#: app/Modules/MCP/Tools/CustomerTools.php:17
2147 +#: app/Modules/MCP/Tools/CustomerTools.php:193
2148 +#: app/Modules/MCP/Tools/ManagementTools.php:34
2149 +#: app/Modules/MCP/Tools/ManagementTools.php:463
2150 +#: app/Modules/MCP/Tools/ManagementTools.php:579
2151 +#: app/Modules/MCP/Tools/ManagementTools.php:795
2152 +#: app/Modules/MCP/Tools/ManagementTools.php:954
2153 +#: app/Modules/MCP/Tools/ResponseTools.php:25
2154 +#: app/Modules/MCP/Tools/ResponseTools.php:69
2155 +#: app/Modules/MCP/Tools/ResponseTools.php:586
2156 +#: app/Modules/MCP/Tools/ResponseTools.php:641
2157 +#: app/Modules/MCP/Tools/TicketTools.php:29
2158 +#: app/Modules/MCP/Tools/TicketTools.php:285
2159 +#: app/Modules/MCP/Tools/TicketTools.php:458
2160 +#: app/Modules/MCP/Tools/TicketTools.php:589
2161 +#: app/Modules/MCP/Tools/TicketTools.php:652
2162 +#: app/Modules/MCP/Tools/TicketTools.php:828
2163 +#: app/Modules/MCP/Tools/TicketTools.php:858
2164 +#: app/Modules/MCP/Tools/TicketTools.php:907
2165 +#: app/Modules/MCP/Tools/TicketTools.php:993
2166 +msgid "No agent found for current user"
2167 +msgstr ""
2168 +
2169 +#. translators: %1$d is the number of customers found, %2$s is the search term
2170 +#: app/Modules/MCP/Tools/CustomerTools.php:84
100 2171 #, php-format
101 -msgid "%1$s closed a ticket"
2172 +msgid "Found %1$d customer matching '%2$s'"
2173 +msgid_plural "Found %1$d customers matching '%2$s'"
2174 +msgstr[0] ""
2175 +msgstr[1] ""
2176 +
2177 +#. translators: %d is the number of customers found
2178 +#: app/Modules/MCP/Tools/CustomerTools.php:86
2179 +#, php-format
2180 +msgid "Found %d customer"
2181 +msgid_plural "Found %d customers"
2182 +msgstr[0] ""
2183 +msgstr[1] ""
2184 +
2185 +#: app/Modules/MCP/Tools/CustomerTools.php:112
2186 +msgid "Customer not found. Provide customer_id, email, or name."
102 2187 msgstr ""
103 2188
104 -#: app/Services/Notifications/NotificationFormatter.php:168
2189 +#: app/Modules/MCP/Tools/CustomerTools.php:116
2190 +#: app/Modules/MCP/Tools/CustomerTools.php:203
2191 +msgid "You do not have access to this customer"
2192 +msgstr ""
2193 +
2194 +#. translators: %1$d is the number of tickets found, %2$s is the customer email or name
2195 +#: app/Modules/MCP/Tools/CustomerTools.php:157
105 2196 #, php-format
106 -msgid "%1$s closed a ticket in %2$s"
2197 +msgid "Found %1$d ticket for %2$s"
2198 +msgid_plural "Found %1$d tickets for %2$s"
2199 +msgstr[0] ""
2200 +msgstr[1] ""
2201 +
2202 +#: app/Modules/MCP/Tools/CustomerTools.php:199
2203 +#: app/Modules/MCP/Tools/TicketTools.php:1034
2204 +#: app/Services/CustomerPortalService.php:318
2205 +msgid "Customer not found"
107 2206 msgstr ""
108 2207
2208 +#: app/Modules/MCP/Tools/CustomerTools.php:209
2209 +msgid "A customer's email address cannot be changed through MCP."
2210 +msgstr ""
2211 +
2212 +#: app/Modules/MCP/Tools/CustomerTools.php:222
2213 +msgid "Pass at least one field to change"
2214 +msgstr ""
2215 +
2216 +#: app/Modules/MCP/Tools/CustomerTools.php:226
2217 +msgid "first_name cannot be empty"
2218 +msgstr ""
2219 +
2220 +#: app/Modules/MCP/Tools/CustomerTools.php:238
2221 +msgid "Failed to update the customer"
2222 +msgstr ""
2223 +
2224 +#. translators: %d is the customer ID
2225 +#: app/Modules/MCP/Tools/CustomerTools.php:248
2226 +#, php-format
2227 +msgid "Customer #%d updated"
2228 +msgstr ""
2229 +
2230 +#: app/Modules/MCP/Tools/ManagementTools.php:468
2231 +#: app/Modules/MCP/Tools/ResponseTools.php:74
2232 +#: app/Modules/MCP/Tools/ResponseTools.php:646
2233 +#: app/Modules/MCP/Tools/TicketTools.php:290
2234 +#: app/Modules/MCP/Tools/TicketTools.php:594
2235 +#: app/Modules/MCP/Tools/TicketTools.php:657
2236 +#: app/Modules/MCP/Tools/TicketTools.php:833
2237 +#: app/Modules/MCP/Tools/TicketTools.php:863
2238 +msgid "ticket_id is required"
2239 +msgstr ""
2240 +
2241 +#: app/Modules/MCP/Tools/ManagementTools.php:488
2242 +#, php-format
2243 +msgid "add_tag_names may not exceed %d items per request. Split into multiple calls."
2244 +msgstr ""
2245 +
2246 +#. translators: %s is a comma-separated list of tag names
2247 +#: app/Modules/MCP/Tools/ManagementTools.php:498
2248 +#, php-format
2249 +msgid "No tag is called: %s"
2250 +msgstr ""
2251 +
2252 +#. translators: %d is the ticket ID
2253 +#: app/Modules/MCP/Tools/ManagementTools.php:526
2254 +#, php-format
2255 +msgid "Tags updated on ticket #%d"
2256 +msgstr ""
2257 +
2258 +#: app/Modules/MCP/Tools/ManagementTools.php:802
2259 +msgid "ticket_ids and action are required"
2260 +msgstr ""
2261 +
2262 +#: app/Modules/MCP/Tools/ManagementTools.php:806
2263 +#, php-format
2264 +msgid "ticket_ids may not exceed %d items per request. Split into multiple calls."
2265 +msgstr ""
2266 +
2267 +#: app/Modules/MCP/Tools/ManagementTools.php:811
2268 +#, php-format
2269 +msgid "action must be one of: %s"
2270 +msgstr ""
2271 +
2272 +#: app/Modules/MCP/Tools/ManagementTools.php:828
2273 +msgid "tag_ids is required for the tag action"
2274 +msgstr ""
2275 +
2276 +#: app/Modules/MCP/Tools/ManagementTools.php:833
2277 +msgid "None of the tag_ids is a ticket tag"
2278 +msgstr ""
2279 +
2280 +#: app/Modules/MCP/Tools/ManagementTools.php:838
2281 +msgid "content or saved_reply_id is required for the reply action"
2282 +msgstr ""
2283 +
2284 +#: app/Modules/MCP/Tools/ManagementTools.php:959
2285 +msgid "Internal notifications are not enabled. Enable them in Fluent Support Settings > Notifications."
2286 +msgstr ""
2287 +
2288 +#: app/Modules/MCP/Tools/ManagementTools.php:987
2289 +msgid "Internal notifications are not enabled."
2290 +msgstr ""
2291 +
2292 +#: app/Modules/MCP/Tools/ManagementTools.php:1010
2293 +#: app/Services/Notifications/NotificationFormatter.php:209
2294 +msgid "Someone"
2295 +msgstr ""
2296 +
2297 +#: app/Modules/MCP/Tools/ManagementTools.php:1014
2298 +#, php-format
2299 +msgid "%1$s mentioned you in \"%2$s\""
2300 +msgstr ""
2301 +
2302 +#: app/Modules/MCP/Tools/ManagementTools.php:1015
109 2303 #: app/Services/Notifications/NotificationFormatter.php:144
110 -#: app/Modules/MCP/Tools/ManagementTools.php:884
111 2304 #, php-format
112 2305 msgid "%1$s mentioned you"
113 2306 msgstr ""
114 2307
115 -#: app/Modules/MCP/Tools/ManagementTools.php:883
2308 +#: app/Modules/MCP/Tools/ManagementTools.php:1036
116 2309 #, php-format
117 -msgid "%1$s mentioned you in \"%2$s\""
2310 +msgid "Found %d mention"
2311 +msgid_plural "Found %d mentions"
2312 +msgstr[0] ""
2313 +msgstr[1] ""
2314 +
2315 +#: app/Modules/MCP/Tools/ResponseTools.php:47
2316 +#, php-format
2317 +msgid "Found %d saved reply"
2318 +msgid_plural "Found %d saved replies"
2319 +msgstr[0] ""
2320 +msgstr[1] ""
2321 +
2322 +#: app/Modules/MCP/Tools/ResponseTools.php:84
2323 +msgid "Saved reply not found"
118 2324 msgstr ""
119 2325
120 -#: app/Services/Notifications/NotificationFormatter.php:143
2326 +#: app/Modules/MCP/Tools/ResponseTools.php:95
2327 +msgid "content or saved_reply_id is required"
2328 +msgstr ""
2329 +
2330 +#: app/Modules/MCP/Tools/ResponseTools.php:116
2331 +msgid "A draft reply cannot be informational"
2332 +msgstr ""
2333 +
2334 +#. translators: %d is the ticket ID
2335 +#: app/Modules/MCP/Tools/ResponseTools.php:127
121 2336 #, php-format
122 -msgid "%1$s mentioned you in %2$s"
2337 +msgid "This reply was already added to ticket #%d a moment ago, so it was not sent again."
123 2338 msgstr ""
124 2339
125 -#: app/Services/Notifications/NotificationFormatter.php:159
2340 +#: app/Modules/MCP/Tools/ResponseTools.php:217
2341 +msgid "Failed to create response"
2342 +msgstr ""
2343 +
2344 +#. translators: %d is the ticket ID
2345 +#: app/Modules/MCP/Tools/ResponseTools.php:240
126 2346 #, php-format
127 -msgid "%1$s reassigned a ticket"
2347 +msgid "Reply sent and ticket #%d closed"
128 2348 msgstr ""
129 2349
130 -#: app/Services/Notifications/NotificationFormatter.php:158
2350 +#. translators: %d is the ticket ID
2351 +#: app/Modules/MCP/Tools/ResponseTools.php:242
131 2352 #, php-format
132 -msgid "%1$s reassigned a ticket in %2$s"
2353 +msgid "Reply added to ticket #%d"
133 2354 msgstr ""
134 2355
135 -#: app/Services/Notifications/NotificationFormatter.php:174
2356 +#. translators: %d is the ticket ID
2357 +#: app/Modules/MCP/Tools/ResponseTools.php:246
136 2358 #, php-format
137 -msgid "%1$s reopened a ticket"
2359 +msgid "Reply sent, ticket #%d closed and assigned to you"
138 2360 msgstr ""
139 2361
140 -#: app/Services/Notifications/NotificationFormatter.php:173
2362 +#. translators: %d is the ticket ID
2363 +#: app/Modules/MCP/Tools/ResponseTools.php:248
141 2364 #, php-format
142 -msgid "%1$s reopened a ticket in %2$s"
2365 +msgid "Reply added to ticket #%d and assigned to you"
143 2366 msgstr ""
144 2367
145 -#: app/Services/Notifications/NotificationFormatter.php:149
146 -#: app/Services/Notifications/NotificationFormatter.php:164
2368 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2369 +#: app/Modules/MCP/Tools/ResponseTools.php:253
147 2370 #, php-format
148 -msgid "%1$s replied to a ticket"
2371 +msgid "Reply sent, ticket #%1$d closed and assigned to %2$s"
149 2372 msgstr ""
150 2373
151 -#: app/Services/Notifications/NotificationFormatter.php:148
152 -#: app/Services/Notifications/NotificationFormatter.php:163
2374 +#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
2375 +#: app/Modules/MCP/Tools/ResponseTools.php:255
153 2376 #, php-format
154 -msgid "%1$s replied to a ticket in %2$s"
2377 +msgid "Reply added to ticket #%1$d and assigned to %2$s"
155 2378 msgstr ""
156 2379
157 -#: app/Services/Notifications/NotificationFormatter.php:179
2380 +#. translators: %d is the ticket ID
2381 +#: app/Modules/MCP/Tools/ResponseTools.php:260
158 2382 #, php-format
159 -msgid "%1$s triggered automation"
2383 +msgid "Ticket #%d was closed and has been reopened."
160 2384 msgstr ""
161 2385
162 -#: app/Services/Notifications/NotificationFormatter.php:178
2386 +#: app/Modules/MCP/Tools/ResponseTools.php:306
2387 +msgid "You can only save draft replies, which cannot close or assign the ticket"
2388 +msgstr ""
2389 +
2390 +#: app/Modules/MCP/Tools/ResponseTools.php:307
2391 +msgid "A draft reply cannot close or assign the ticket"
2392 +msgstr ""
2393 +
2394 +#: app/Modules/MCP/Tools/ResponseTools.php:325
2395 +msgid "Failed to save draft reply"
2396 +msgstr ""
2397 +
2398 +#. translators: %d is the ticket ID
2399 +#: app/Modules/MCP/Tools/ResponseTools.php:333
163 2400 #, php-format
164 -msgid "%1$s triggered automation in %2$s"
2401 +msgid "Draft reply saved on ticket #%d. You only have the Draft Reply permission, so your replies are saved as drafts until another agent approves them."
165 2402 msgstr ""
166 2403
167 -#: app/Services/Notifications/NotificationFormatter.php:184
2404 +#. translators: %d is the ticket ID
2405 +#: app/Modules/MCP/Tools/ResponseTools.php:335
168 2406 #, php-format
169 -msgid "%1$s updated a ticket"
2407 +msgid "Draft reply saved on ticket #%d. It is not sent until an agent approves it."
170 2408 msgstr ""
171 2409
172 -#: app/Services/Notifications/NotificationFormatter.php:183
2410 +#: app/Modules/MCP/Tools/ResponseTools.php:442
2411 +#: app/Modules/MCP/Tools/ResponseTools.php:473
2412 +msgid "Draft or note"
2413 +msgstr ""
2414 +
2415 +#: app/Modules/MCP/Tools/ResponseTools.php:451
2416 +#: app/Modules/MCP/Tools/ResponseTools.php:652
2417 +msgid "content is required"
2418 +msgstr ""
2419 +
2420 +#. translators: %d is the ticket ID
2421 +#: app/Modules/MCP/Tools/ResponseTools.php:459
173 2422 #, php-format
174 -msgid "%1$s updated a ticket in %2$s"
2423 +msgid "Draft reply updated on ticket #%d. It is still not sent."
175 2424 msgstr ""
176 2425
177 -#. %1$s is opening paragraph tag, %2$s is closing paragraph tag
178 -#: app/Services/EmailNotification/Settings.php:116
2426 +#. translators: %d is the ticket ID
2427 +#: app/Modules/MCP/Tools/ResponseTools.php:461
179 2428 #, php-format
180 -msgid ""
181 -"%1$sPlease login or create an account to access the Customer Support "
182 -"Portal%2$s [fluent_support_auth]"
2429 +msgid "Internal note updated on ticket #%d."
183 2430 msgstr ""
184 2431
185 -#. %d is meeting duration in minutes.
186 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:574
187 -msgid "%d min"
2432 +#: app/Modules/MCP/Tools/ResponseTools.php:482
2433 +msgid "Deleting a note needs the \"Delete Tickets & Individual Responses\" permission."
188 2434 msgstr ""
189 2435
190 -#. %d represents the number of closed tickets.
191 -#: app/Http/Controllers/TicketController.php:1186
192 -msgid "%d tickets have been closed."
2436 +#. translators: %d is the ticket ID
2437 +#: app/Modules/MCP/Tools/ResponseTools.php:491
2438 +#, php-format
2439 +msgid "Deleted from ticket #%d."
193 2440 msgstr ""
194 2441
195 -#. %d is the number of tickets that were deleted
196 -#: app/Http/Controllers/TicketController.php:1201
197 -msgid "%d tickets have been deleted"
2442 +#: app/Modules/MCP/Tools/ResponseTools.php:540
2443 +msgid "Draft reply"
198 2444 msgstr ""
199 2445
200 -#. %s is the time duration (e.g., "2 hours", "3 days")
201 -#: app/Services/CustomerPortalService.php:47
202 -#: app/Services/CustomerPortalService.php:376
203 -#: app/Services/CustomerPortalService.php:548
204 -#: app/Http/Controllers/CustomerPortalController.php:97
2446 +#: app/Modules/MCP/Tools/ResponseTools.php:550
2447 +msgid "You can only save drafts. An agent with the \"Approve Draft Reply\" permission must publish this one."
2448 +msgstr ""
2449 +
2450 +#. translators: %d is the ticket ID
2451 +#: app/Modules/MCP/Tools/ResponseTools.php:562
205 2452 #, php-format
206 -msgid "%s ago"
2453 +msgid "Draft reply published on ticket #%d and sent to the customer."
207 2454 msgstr ""
208 2455
209 -#. %s: The name of the property that was updated
210 -#: app/Http/Controllers/TicketController.php:946
2456 +#. translators: %s is a parameter name
2457 +#: app/Modules/MCP/Tools/ResponseTools.php:593
211 2458 #, php-format
212 -msgid "%s has been updated"
2459 +msgid "ticket_id and %s are required"
213 2460 msgstr ""
214 2461
215 -#: app/Modules/MCP/Helpers/MCPHelper.php:559
2462 +#: app/Modules/MCP/Tools/ResponseTools.php:616
2463 +msgid "This is a sent reply. The customer already has it, so it cannot be changed or deleted here."
2464 +msgstr ""
2465 +
2466 +#. translators: %s is "Draft reply" or "Internal note"
2467 +#: app/Modules/MCP/Tools/ResponseTools.php:625
216 2468 #, php-format
217 -msgid "%s must be a positive integer"
2469 +msgid "%s not found on this ticket"
218 2470 msgstr ""
219 2471
220 -#: app/Services/Helper.php:630
221 -msgid "(no title)"
2472 +#: app/Modules/MCP/Tools/ResponseTools.php:631
2473 +msgid "This was written by another agent. Only its author can change or delete it."
222 2474 msgstr ""
223 2475
224 -#: app/Services/EmailNotification/Settings.php:376
225 -msgid "15 days"
2476 +#: app/Modules/MCP/Tools/ResponseTools.php:684
2477 +msgid "Failed to create internal note"
226 2478 msgstr ""
227 2479
228 -#: app/Services/EmailNotification/Settings.php:374
229 -msgid "3 days"
2480 +#: app/Modules/MCP/Tools/TicketTools.php:72
2481 +msgid "Invalid or expired cursor, or it was generated with a different sort_by/sort_type than this request"
230 2482 msgstr ""
231 2483
232 -#: app/Services/EmailNotification/Settings.php:375
233 -msgid "7 days"
2484 +#: app/Modules/MCP/Tools/TicketTools.php:87
2485 +#, php-format
2486 +msgid "Found %d ticket"
2487 +msgid_plural "Found %d tickets"
2488 +msgstr[0] ""
2489 +msgstr[1] ""
2490 +
2491 +#. translators: %1$d is the number of tickets found, %2$d is the current page, %3$d is the last page
2492 +#: app/Modules/MCP/Tools/TicketTools.php:108
2493 +#, php-format
2494 +msgid "Found %1$d ticket (page %2$d of %3$d)"
2495 +msgid_plural "Found %1$d tickets (page %2$d of %3$d)"
2496 +msgstr[0] ""
2497 +msgstr[1] ""
2498 +
2499 +#: app/Modules/MCP/Tools/TicketTools.php:259
2500 +#, php-format
2501 +msgid "Invalid date format for '%s'"
234 2502 msgstr ""
235 2503
236 -#. %1$s is the URL to WordPress cookies documentation, %2$s is the URL to WordPress support forums
237 -#: app/Http/Controllers/AuthController.php:389
2504 +#: app/Modules/MCP/Tools/TicketTools.php:424
2505 +msgid "Response not found on this ticket"
2506 +msgstr ""
2507 +
2508 +#: app/Modules/MCP/Tools/TicketTools.php:466
2509 +msgid "title and content are required"
2510 +msgstr ""
2511 +
2512 +#: app/Modules/MCP/Tools/TicketTools.php:471
2513 +msgid "A valid customer_email is required"
2514 +msgstr ""
2515 +
2516 +#: app/Modules/MCP/Tools/TicketTools.php:498
2517 +msgid "Could not create a customer record for this email"
2518 +msgstr ""
2519 +
2520 +#: app/Modules/MCP/Tools/TicketTools.php:522
2521 +#: app/Modules/MCP/Tools/TicketTools.php:737
2522 +msgid "The specified product does not exist"
2523 +msgstr ""
2524 +
2525 +#: app/Modules/MCP/Tools/TicketTools.php:533
2526 +#: app/Modules/MCP/Tools/TicketTools.php:694
2527 +#: app/Modules/MCP/Tools/TicketTools.php:1055
2528 +msgid "The specified mailbox does not exist"
2529 +msgstr ""
2530 +
2531 +#: app/Modules/MCP/Tools/TicketTools.php:576
2532 +msgid "Ticket created unassigned. Your permission level does not include access to unassigned tickets, so follow-up actions (reply, close, update) will be denied until the ticket is assigned to you by a manager."
2533 +msgstr ""
2534 +
2535 +#: app/Modules/MCP/Tools/TicketTools.php:685
2536 +msgid "You do not have permission to move this ticket to another mailbox."
2537 +msgstr ""
2538 +
2539 +#: app/Modules/MCP/Tools/TicketTools.php:723
2540 +msgid "The assigned agent is restricted from the selected mailbox. Reassign the ticket before moving it."
2541 +msgstr ""
2542 +
2543 +#: app/Modules/MCP/Tools/TicketTools.php:755
238 2544 #, php-format
239 -msgid ""
240 -"<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For "
241 -"help, please see <a href=\"%1$s\">this documentation</a> or try the <a "
242 -"href=\"%2$s\">support forums</a>."
2545 +msgid "Invalid status '%s'"
243 2546 msgstr ""
244 2547
245 -#. %s is the site name
246 -#: app/Services/EmailClaimService.php:165
2548 +#: app/Modules/MCP/Tools/TicketTools.php:762
2549 +msgid "This ticket is closed. Pass status=active to reopen it."
2550 +msgstr ""
2551 +
2552 +#: app/Modules/MCP/Tools/TicketTools.php:911
2553 +msgid "Merge tickets requires Fluent Support Pro"
2554 +msgstr ""
2555 +
2556 +#: app/Modules/MCP/Tools/TicketTools.php:918
2557 +msgid "target_ticket_id and merge_ticket_ids are required"
2558 +msgstr ""
2559 +
2560 +#: app/Modules/MCP/Tools/TicketTools.php:926
2561 +msgid "target_ticket_id must not also appear in merge_ticket_ids"
2562 +msgstr ""
2563 +
2564 +#: app/Modules/MCP/Tools/TicketTools.php:933
2565 +msgid "Target ticket not found"
2566 +msgstr ""
2567 +
2568 +#. translators: %s is a comma-separated list of ticket IDs
2569 +#: app/Modules/MCP/Tools/TicketTools.php:954
247 2570 #, php-format
2571 +msgid "You do not have access to this ticket: %s"
2572 +msgid_plural "You do not have access to these tickets: %s"
2573 +msgstr[0] ""
2574 +msgstr[1] ""
2575 +
2576 +#: app/Modules/MCP/Tools/TicketTools.php:964
2577 +msgid "Ticket merge failed or was only partially completed. Some tickets may be in an inconsistent state."
2578 +msgstr ""
2579 +
2580 +#: app/Modules/MCP/Tools/TicketTools.php:997
2581 +msgid "Split ticket requires Fluent Support Pro"
2582 +msgstr ""
2583 +
2584 +#: app/Modules/MCP/Tools/TicketTools.php:1003
2585 +msgid "ticket_id and response_id are required"
2586 +msgstr ""
2587 +
2588 +#: app/Modules/MCP/Tools/TicketTools.php:1021
2589 +msgid "Message not found on this ticket"
2590 +msgstr ""
2591 +
2592 +#. translators: %s is the original ticket title
2593 +#: app/Modules/MCP/Tools/TicketTools.php:1045
2594 +#, php-format
2595 +msgid "Re: %s"
2596 +msgstr ""
2597 +
2598 +#: app/Modules/MCP/Tools/TicketTools.php:1094
2599 +msgid "Could not split the ticket"
2600 +msgstr ""
2601 +
2602 +#: app/Modules/MCP/Tools/TicketTools.php:1103
2603 +msgid "The new ticket could not be loaded"
2604 +msgstr ""
2605 +
2606 +#. translators: 1: response ID, 2: original ticket ID, 3: new ticket ID
2607 +#: app/Modules/MCP/Tools/TicketTools.php:1108
2608 +#, php-format
2609 +msgid "Message #%1$d moved from ticket #%2$d to new ticket #%3$d"
2610 +msgstr ""
2611 +
2612 +#: app/Modules/PermissionManager.php:436
2613 +msgid "Tickets Permissions"
2614 +msgstr ""
2615 +
2616 +#: app/Modules/PermissionManager.php:438
2617 +msgid "View Dashboard"
2618 +msgstr ""
2619 +
2620 +#: app/Modules/PermissionManager.php:439
2621 +msgid "Manage Own Tickets"
2622 +msgstr ""
2623 +
2624 +#: app/Modules/PermissionManager.php:440
2625 +msgid "Manage Unassigned Tickets"
2626 +msgstr ""
2627 +
2628 +#: app/Modules/PermissionManager.php:441
2629 +msgid "Manage Others Tickets"
2630 +msgstr ""
2631 +
2632 +#: app/Modules/PermissionManager.php:442
2633 +msgid "Assign Agents"
2634 +msgstr ""
2635 +
2636 +#: app/Modules/PermissionManager.php:443
2637 +msgid "Delete Tickets & Individual Responses"
2638 +msgstr ""
2639 +
2640 +#: app/Modules/PermissionManager.php:446
2641 +msgid "Draft Reply"
2642 +msgstr ""
2643 +
2644 +#: app/Modules/PermissionManager.php:447
2645 +msgid "Approve Draft Reply"
2646 +msgstr ""
2647 +
2648 +#: app/Modules/PermissionManager.php:448
2649 +msgid "View Tickets (Read Only)"
2650 +msgstr ""
2651 +
2652 +#: app/Modules/PermissionManager.php:452
2653 +msgid "Workflow Permissions"
2654 +msgstr ""
2655 +
2656 +#: app/Modules/PermissionManager.php:454
2657 +msgid "Manage Workflows"
2658 +msgstr ""
2659 +
2660 +#: app/Modules/PermissionManager.php:455
2661 +msgid "Run workflows"
2662 +msgstr ""
2663 +
2664 +#: app/Modules/PermissionManager.php:456
2665 +msgid "Manage Saved Replies"
2666 +msgstr ""
2667 +
2668 +#: app/Modules/PermissionManager.php:462
2669 +msgid "Manage Overall Settings"
2670 +msgstr ""
2671 +
2672 +#: app/Modules/PermissionManager.php:463
2673 +msgid "Access Private Data (Customers, Agents)"
2674 +msgstr ""
2675 +
2676 +#: app/Modules/PermissionManager.php:467
2677 +msgid "Reporting"
2678 +msgstr ""
2679 +
2680 +#: app/Modules/PermissionManager.php:469
2681 +msgid "View All Reports"
2682 +msgstr ""
2683 +
2684 +#: app/Modules/PermissionManager.php:470
2685 +msgid "View Activity Logs"
2686 +msgstr ""
2687 +
2688 +#: app/Modules/PermissionManager.php:471
2689 +msgid "View Agent Today Performance"
2690 +msgstr ""
2691 +
2692 +#: app/Modules/StatModule.php:83
2693 +#: app/Services/Helper.php:868
2694 +#: app/Services/TranslationStrings.php:707
2695 +msgid "Interactions"
2696 +msgstr ""
2697 +
2698 +#: app/Modules/StatModule.php:195
2699 +msgid "Total Replies"
2700 +msgstr ""
2701 +
2702 +#: app/Modules/StatModule.php:199
2703 +msgid "Total Closed"
2704 +msgstr ""
2705 +
2706 +#: app/Modules/StatModule.php:339
2707 +msgid "Waiting Today"
2708 +msgstr ""
2709 +
2710 +#: app/Services/AvatarUploder.php:29
2711 +msgid "Something went wrong while updating the profile picture"
2712 +msgstr ""
2713 +
2714 +#: app/Services/AvatarUploder.php:36
2715 +msgid "Profile picture has been updated successfully"
2716 +msgstr ""
2717 +
2718 +#. translators: %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
2719 +#: app/Services/AvatarUploder.php:62
2720 +#, php-format
2721 +msgid "Unsupported file submitted, allowed image file types are: %s"
2722 +msgstr ""
2723 +
2724 +#: app/Services/CustomerPortalService.php:164
2725 +#: app/Services/CustomerPortalService.php:178
2726 +msgid "Please write a reply before sending."
2727 +msgstr ""
2728 +
2729 +#: app/Services/CustomerPortalService.php:190
2730 +msgid "Reply has been added"
2731 +msgstr ""
2732 +
2733 +#: app/Services/CustomerPortalService.php:322
2734 +#: app/Services/CustomerPortalService.php:570
2735 +msgid "Sorry, You do not have access to customer portal"
2736 +msgstr ""
2737 +
2738 +#: app/Services/CustomerPortalService.php:362
2739 +msgid "Sorry! No customer found"
2740 +msgstr ""
2741 +
2742 +#. translators: %s is the action being performed (e.g., "view", "edit", "delete")
2743 +#: app/Services/CustomerPortalService.php:577
2744 +#, php-format
2745 +msgid "Sorry! You cannot %s this ticket"
2746 +msgstr ""
2747 +
2748 +#: app/Services/CustomerPortalService.php:581
2749 +msgid "You do not have permission to view this support ticket"
2750 +msgstr ""
2751 +
2752 +#: app/Services/CustomerPortalService.php:592
2753 +msgid "Sorry, You cannot access this ticket"
2754 +msgstr ""
2755 +
2756 +#: app/Services/CustomerPortalService.php:719
2757 +msgid "Invalid feedback value provided"
2758 +msgstr ""
2759 +
2760 +#: app/Services/CustomerPortalService.php:729
2761 +msgid "Invalid conversation for feedback"
2762 +msgstr ""
2763 +
2764 +#. translators: %s is the site name
2765 +#: app/Services/EmailClaimService.php:139
2766 +#, php-format
248 2767 msgid "[%s] Confirm your support email address"
249 2768 msgstr ""
250 2769
251 -#: app/Services/Helper.php:1115
252 -msgid ""
253 -"A cloud storage service by Google for storing, syncing, and sharing files."
2770 +#. translators: 1: site name, 2: the email address being confirmed
2771 +#: app/Services/EmailClaimService.php:153
2772 +#, php-format
2773 +msgid "Someone asked to use this address for support messages on %1$s. Confirming will send future support notifications to %2$s and bring any tickets opened from it into your account."
254 2774 msgstr ""
255 2775
256 -#: app/Services/Helper.php:1122
257 -msgid ""
258 -"A cloud-based file storage and sharing service that allows users to store "
259 -"files online and sync them across devices."
2776 +#: app/Services/EmailClaimService.php:158
2777 +msgid "Confirm this address"
260 2778 msgstr ""
261 2779
262 -#: app/Services/Helper.php:982
263 -msgid "A New Era of eCommerce with WordPress"
2780 +#: app/Services/EmailClaimService.php:159
2781 +msgid "You will be asked to sign in first, so this link only works for the account that requested it."
264 2782 msgstr ""
265 2783
266 -#: app/Services/Helper.php:1143
267 -msgid ""
268 -"A project management tool designed to streamline workflows and collaboration "
269 -"through customizable, kanban-style boards."
2784 +#: app/Services/EmailClaimService.php:160
2785 +msgid "If you did not ask for this, no action is needed and nothing has changed. Your support messages will keep going to the address they go to now."
270 2786 msgstr ""
271 2787
272 -#: app/Services/Helper.php:1038
273 -msgid "A robust form plugin suitable for any business"
2788 +#: app/Services/EmailClaimService.php:175
2789 +msgid "Confirm your support email address"
274 2790 msgstr ""
275 2791
276 -#: app/Services/Helper.php:1136
277 -msgid ""
278 -"A security service by Google designed to protect websites from bots and "
279 -"abuse by using challenges to distinguish between human and automated access."
2792 +#. translators: 1: merged customer record id, 2: that record's email address, 3: number of tickets moved
2793 +#: app/Services/EmailClaimService.php:356
2794 +#, php-format
2795 +msgid "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s ticket moved and its shared link was reissued."
2796 +msgid_plural "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s tickets moved and their shared links were reissued."
2797 +msgstr[0] ""
2798 +msgstr[1] ""
2799 +
2800 +#. translators: 1: customer record id, 2: that record's email address, 3: number of tickets moved
2801 +#: app/Services/EmailClaimService.php:368
2802 +#, php-format
2803 +msgid "Moved %3$s ticket from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2804 +msgid_plural "Moved %3$s tickets from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
2805 +msgstr[0] ""
2806 +msgstr[1] ""
2807 +
2808 +#. translators: %1$s is opening paragraph tag, %2$s is closing paragraph tag
2809 +#: app/Services/EmailNotification/Settings.php:123
2810 +#, php-format
2811 +msgid "%1$sPlease login or create an account to access the Customer Support Portal%2$s [fluent_support_auth]"
280 2812 msgstr ""
281 2813
282 -#: app/Modules/MCP/Tools/TicketTools.php:414
283 -msgid "A valid customer_email is required"
2814 +#: app/Services/EmailNotification/Settings.php:207
2815 +msgid "Customer Portal"
284 2816 msgstr ""
285 2817
286 -#: app/Http/Controllers/TicketController.php:190
287 -msgid "A valid email is required to create a ticket"
2818 +#: app/Services/EmailNotification/Settings.php:227
2819 +#: app/Services/TranslationStrings.php:1151
2820 +msgid "Select a Page"
288 2821 msgstr ""
289 2822
290 -#: app/Http/Controllers/AgentGroupController.php:129
291 -msgid "A valid fallback group is required"
2823 +#: app/Services/EmailNotification/Settings.php:230
2824 +msgid "Select Portal Page"
292 2825 msgstr ""
293 2826
294 -#. %s is the email address
295 -#: app/Hooks/Handlers/EmailVerificationHandler.php:122
296 -#, php-format
297 -msgid "A verification code has been sent to %s. Please provide the code below:"
2827 +#: app/Services/EmailNotification/Settings.php:232
2828 +msgid "Please provide the page id where you want to show the tickets for your customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
298 2829 msgstr ""
299 2830
300 -#: app/Services/Helper.php:1129
301 -msgid ""
302 -"A WordPress plugin that enables the creation and management of membership "
303 -"sites, including content access control and subscription billing."
2831 +#: app/Services/EmailNotification/Settings.php:243
2832 +msgid "Message for non logged in users"
304 2833 msgstr ""
305 2834
2835 +#: app/Services/EmailNotification/Settings.php:244
2836 +msgid "Please provide message for not logged in users. You can place login shortcode too. Use shortcode <code>[fluent_support_login]</code> to show built-in login form. For the user registration use this shortcode <code>[fluent_support_signup]</code> and for both form please use <code>[fluent_support_auth]</code>. Registration forms only show when \"Anyone can register\" is enabled in Settings > General."
2837 +msgstr ""
2838 +
2839 +#: app/Services/EmailNotification/Settings.php:249
2840 +msgid "Public Ticket Interaction"
2841 +msgstr ""
2842 +
2843 +#: app/Services/EmailNotification/Settings.php:252
2844 +msgid "Disable Public Ticket interaction"
2845 +msgstr ""
2846 +
2847 +#: app/Services/EmailNotification/Settings.php:253
2848 +msgid "If you enable this then only logged in user can reply the tickets. Otherwise, url will be signed and intended user can reply without logging in"
2849 +msgstr ""
2850 +
306 2851 #: app/Services/EmailNotification/Settings.php:258
307 2852 msgid "Accepted File Types"
308 2853 msgstr ""
309 2854
310 -#: app/Modules/PermissionManager.php:489
311 -msgid "Access Private Data (Customers, Agents)"
2855 +#: app/Services/EmailNotification/Settings.php:265
2856 +msgid "Max File Size (in MegaByte)"
312 2857 msgstr ""
313 2858
314 -#: app/Modules/MCP/AbilitiesRegistrar.php:417
315 -msgid ""
316 -"Act on multiple tickets at once — close, assign, or tag in bulk. More "
317 -"efficient than calling individual tools in a loop. Returns per-ticket "
318 -"results showing what succeeded/failed. Maximum 50 ticket IDs per call; split "
319 -"larger sets into multiple requests."
2859 +#: app/Services/EmailNotification/Settings.php:271
2860 +msgid "Maximum File Upload"
320 2861 msgstr ""
321 2862
322 -#: app/Hooks/Handlers/AdminBarHandler.php:91
323 -#: app/Services/EmailNotification/Settings.php:474
324 -msgid "Action"
2863 +#: app/Services/EmailNotification/Settings.php:278
2864 +msgid "Delete all attachments on ticket close"
325 2865 msgstr ""
326 2866
327 -#: app/Modules/MCP/Tools/ManagementTools.php:734
328 -#, php-format
329 -msgid "action must be one of: %s"
2867 +#: app/Services/EmailNotification/Settings.php:279
2868 +msgid "If you enable this feature, all attachments associated with a ticket will be deleted when the ticket is closed."
330 2869 msgstr ""
331 2870
332 -#: app/Hooks/Handlers/EmailVerificationHandler.php:108
333 -#: app/Hooks/Handlers/TwoFaHandler.php:229
334 -msgid "Activate your account"
2871 +#: app/Services/EmailNotification/Settings.php:286
2872 +msgid "Enable Fluent Summary In Admin Bar"
335 2873 msgstr ""
336 2874
337 -#: app/Services/Helper.php:122 app/Models/Traits/CustomerTrait.php:180
338 -msgid "Active"
2875 +#: app/Services/EmailNotification/Settings.php:287
2876 +msgid "If you enable this, logged in user can see the ticket summary from top nav bar."
339 2877 msgstr ""
340 2878
341 -#: app/Modules/StatModule.php:78 app/Modules/StatModule.php:125
342 -#: app/Http/Controllers/ReportingController.php:243
343 -#: app/Services/Tickets/TicketStats.php:25
344 -msgid "Active Tickets"
2879 +#: app/Services/EmailNotification/Settings.php:294
2880 +#: app/Services/Notifications/NotificationSettings.php:58
2881 +msgid "Enable Internal Notifications"
345 2882 msgstr ""
346 2883
347 -#: app/Hooks/Handlers/Menu.php:93 app/Hooks/Handlers/Menu.php:94
348 -#: app/Hooks/Handlers/Menu.php:181
349 -msgid "Activities"
2884 +#: app/Services/EmailNotification/Settings.php:297
2885 +#: app/Services/Notifications/NotificationSettings.php:59
2886 +msgid "Enable the in-app notification bell, unread counts, and notification event storage for agents."
350 2887 msgstr ""
351 2888
352 -#: app/Models/Traits/ActivityTrait.php:73
353 -msgid "Activity settings have been updated"
2889 +#: app/Services/EmailNotification/Settings.php:298
2890 +msgid "Notification data older than 15 days will be removed automatically."
354 2891 msgstr ""
355 2892
356 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
357 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
358 -msgid "Add a support ticket for contact"
2893 +#: app/Services/EmailNotification/Settings.php:306
2894 +msgid "Enable Draft Mode"
359 2895 msgstr ""
360 2896
361 -#: app/Modules/MCP/AbilitiesRegistrar.php:207
362 -msgid ""
363 -"Add an internal note to a ticket. Requires ticket_id and content. Internal "
364 -"notes are only visible to agents, not to the customer."
2897 +#: app/Services/EmailNotification/Settings.php:307
2898 +msgid "If you enable this setting, any written response will be saved as a draft if an agent accidentally closes a ticket."
365 2899 msgstr ""
366 2900
367 -#: app/Modules/MCP/AbilitiesRegistrar.php:206
368 -msgid "Add Internal Note"
2901 +#: app/Services/EmailNotification/Settings.php:312
2902 +msgid "Custom Registration Form Field"
369 2903 msgstr ""
370 2904
371 -#: app/Modules/MCP/AbilitiesRegistrar.php:236
372 -msgid ""
373 -"Add or remove tags on a ticket. Use get-support-context to look up tag IDs, "
374 -"or pass add_tag_names to create-and-apply new tags in one call — a tag whose "
375 -"title already matches is reused, not duplicated. For tagging multiple "
376 -"tickets at once, use bulk-action with action=tag instead."
2905 +#: app/Services/EmailNotification/Settings.php:320
2906 +msgid "Enable Two-Factor Authentication"
377 2907 msgstr ""
378 2908
379 -#: app/Modules/MCP/AbilitiesRegistrar.php:235
380 -msgid "Add or Remove Ticket Tags"
2909 +#: app/Services/EmailNotification/Settings.php:321
2910 +msgid "If you enable this setting, users will be required to submit a second form of authentication, such as a code sent to their email, to login."
381 2911 msgstr ""
382 2912
383 -#: app/Http/Controllers/McpSettingsController.php:168
384 -msgid ""
385 -"Add this to your Claude Desktop config (Settings → Developer → Edit Config), "
386 -"fill in your username + application password, then restart Claude Desktop."
2913 +#: app/Services/EmailNotification/Settings.php:328
2914 +msgid "Enable Keyboard Shortcuts"
387 2915 msgstr ""
388 2916
389 -#: app/Http/Controllers/McpSettingsController.php:183
390 -msgid ""
391 -"Add to Cursor's mcp.json, replacing the placeholder with base64 of "
392 -"\"username:application-password\"."
2917 +#: app/Services/EmailNotification/Settings.php:329
2918 +msgid "If you enable this, agents can use keyboard shortcuts for faster actions."
393 2919 msgstr ""
394 2920
395 -#: app/Http/Controllers/SettingsController.php:231
396 -msgid "Add to FluentCRM list (optional)"
2921 +#: app/Services/EmailNotification/Settings.php:337
2922 +msgid "Enable Minimum Ticket Number"
397 2923 msgstr ""
398 2924
399 -#: app/Http/Controllers/SettingsController.php:242
400 -msgid "Add to Tags"
2925 +#: app/Services/EmailNotification/Settings.php:338
2926 +msgid "Enable this to start public ticket numbers from a custom minimum number."
401 2927 msgstr ""
402 2928
403 -#: app/Modules/MCP/Tools/ManagementTools.php:369
404 -msgid ""
405 -"add_tag_names may not exceed %d items per request. Split into multiple calls."
2929 +#: app/Services/EmailNotification/Settings.php:344
2930 +msgid "Minimum Ticket Number"
406 2931 msgstr ""
407 2932
408 -#: app/Models/Customer.php:52 app/Models/Traits/CustomerTrait.php:198
409 -#: app/Models/Traits/CustomerTrait.php:200
410 -#: app/Hooks/Handlers/AuthHandler.php:397
411 -#: app/Hooks/Handlers/AuthHandler.php:399
412 -msgid "Address Line 1"
2933 +#: app/Services/EmailNotification/Settings.php:345
2934 +msgid "Once a ticket is created, you cannot lower this value below the current highest ticket number. Set this carefully — raising it is easy, but lowering it below an existing ticket number is not allowed."
413 2935 msgstr ""
414 2936
415 -#: app/Models/Customer.php:53 app/Models/Traits/CustomerTrait.php:205
416 -#: app/Models/Traits/CustomerTrait.php:207
417 -#: app/Hooks/Handlers/AuthHandler.php:404
418 -#: app/Hooks/Handlers/AuthHandler.php:406
419 -msgid "Address Line 2"
2937 +#: app/Services/EmailNotification/Settings.php:347
2938 +#, php-format
2939 +msgid "Next Ticket Number: %d"
420 2940 msgstr ""
421 2941
422 -#: app/Hooks/Handlers/PrivacyHandler.php:232
423 -msgid "Address Line One"
2942 +#: app/Services/EmailNotification/Settings.php:361
2943 +msgid "Ticket Prefix"
424 2944 msgstr ""
425 2945
426 -#: app/Hooks/Handlers/PrivacyHandler.php:236
427 -msgid "Address Line Two"
2946 +#: app/Services/EmailNotification/Settings.php:362
2947 +msgid "Optional prefix for newly created public ticket numbers."
428 2948 msgstr ""
429 2949
2950 +#: app/Services/EmailNotification/Settings.php:372
2951 +msgid "Snapshot Retention"
2952 +msgstr ""
2953 +
2954 +#: app/Services/EmailNotification/Settings.php:374
2955 +msgid "3 days"
2956 +msgstr ""
2957 +
2958 +#: app/Services/EmailNotification/Settings.php:375
2959 +msgid "7 days"
2960 +msgstr ""
2961 +
2962 +#: app/Services/EmailNotification/Settings.php:376
2963 +msgid "15 days"
2964 +msgstr ""
2965 +
430 2966 #: app/Services/EmailNotification/Settings.php:378
431 -msgid ""
432 -"Advanced Reports saves a snapshot of each report every 6 hours. Snapshots "
433 -"older than this many days are automatically deleted."
2967 +msgid "Advanced Reports saves a snapshot of each report every 6 hours. Snapshots older than this many days are automatically deleted."
434 2968 msgstr ""
435 2969
2970 +#: app/Services/EmailNotification/Settings.php:387
2971 +msgid "Enable Fluent Booking Integration"
2972 +msgstr ""
2973 +
2974 +#: app/Services/EmailNotification/Settings.php:388
2975 +msgid "If you enable this, agents can create booking links and view meeting details inside tickets."
2976 +msgstr ""
2977 +
436 2978 #: app/Services/EmailNotification/Settings.php:398
437 2979 msgid "Agent Feedback Rating"
438 2980 msgstr ""
439 2981
440 -#: app/Services/Helper.php:843
2982 +#: app/Services/EmailNotification/Settings.php:399
2983 +msgid "If you enable this setting, users will have the option to provide feedback on an agent's response."
2984 +msgstr ""
2985 +
2986 +#: app/Services/EmailNotification/Settings.php:407
2987 +msgid "Agent Time Tracking"
2988 +msgstr ""
2989 +
2990 +#: app/Services/EmailNotification/Settings.php:408
2991 +msgid "If you enable this setting, the agent can specify the amount of time needed to complete a ticket."
2992 +msgstr ""
2993 +
2994 +#: app/Services/EmailNotification/Settings.php:431
2995 +msgid "Two-Factor Authentication"
2996 +msgstr ""
2997 +
2998 +#. translators: %s: URL of the FluentAuth settings page
2999 +#: app/Services/EmailNotification/Settings.php:435
3000 +#, php-format
3001 +msgid "Portal sign-in is handled by the FluentAuth plugin, so two-factor authentication for your customers and agents is set up there. FluentAuth applies it to the roles you choose, so include your customers' role. <a href=\"%s\">Open FluentAuth settings</a>"
3002 +msgstr ""
3003 +
3004 +#: app/Services/EmailNotification/Settings.php:459
3005 +msgid "Default Portal Page"
3006 +msgstr ""
3007 +
3008 +#: app/Services/EmailNotification/Settings.php:466
3009 +msgid "FluentCart Account Navigation"
3010 +msgstr ""
3011 +
3012 +#: app/Services/EmailNotification/Settings.php:473
3013 +msgid "WooCommerce Account Navigation"
3014 +msgstr ""
3015 +
3016 +#: app/Services/EmailNotification/Settings.php:480
3017 +msgid "FluentCommunity Portal"
3018 +msgstr ""
3019 +
3020 +#: app/Services/EmailNotification/Settings.php:496
3021 +msgid "FluentCommunity Portal URL"
3022 +msgstr ""
3023 +
3024 +#: app/Services/EmailNotification/Settings.php:499
3025 +#: app/Services/TranslationStrings.php:415
3026 +msgid "Copy"
3027 +msgstr ""
3028 +
3029 +#: app/Services/EmailNotification/Settings.php:501
3030 +msgid "Copy this URL and add it to your FluentCommunity menu."
3031 +msgstr ""
3032 +
3033 +#: app/Services/EmailNotification/Settings.php:513
3034 +msgid "Shortcut"
3035 +msgstr ""
3036 +
3037 +#: app/Services/EmailNotification/Settings.php:517
3038 +#: app/Services/EmailNotification/Settings.php:538
3039 +msgid "Tickets: Advanced filter toggle"
3040 +msgstr ""
3041 +
3042 +#: app/Services/EmailNotification/Settings.php:518
3043 +#: app/Services/EmailNotification/Settings.php:539
3044 +msgid "Tickets: Refresh"
3045 +msgstr ""
3046 +
3047 +#: app/Services/EmailNotification/Settings.php:519
3048 +#: app/Services/EmailNotification/Settings.php:540
3049 +msgid "Tickets: Create Ticket"
3050 +msgstr ""
3051 +
3052 +#: app/Services/EmailNotification/Settings.php:520
3053 +#: app/Services/EmailNotification/Settings.php:541
3054 +msgid "Tickets: Reset filter"
3055 +msgstr ""
3056 +
3057 +#: app/Services/EmailNotification/Settings.php:521
3058 +#: app/Services/EmailNotification/Settings.php:542
3059 +msgid "Tickets: All Tickets"
3060 +msgstr ""
3061 +
3062 +#: app/Services/EmailNotification/Settings.php:522
3063 +#: app/Services/EmailNotification/Settings.php:543
3064 +msgid "Tickets: My Tickets"
3065 +msgstr ""
3066 +
3067 +#: app/Services/EmailNotification/Settings.php:523
3068 +#: app/Services/EmailNotification/Settings.php:544
3069 +msgid "Tickets: Unassigned"
3070 +msgstr ""
3071 +
3072 +#: app/Services/EmailNotification/Settings.php:524
3073 +#: app/Services/EmailNotification/Settings.php:545
3074 +msgid "Tickets: Waiting for reply"
3075 +msgstr ""
3076 +
3077 +#: app/Services/EmailNotification/Settings.php:525
3078 +#: app/Services/EmailNotification/Settings.php:546
3079 +msgid "Tickets: Bookmarks"
3080 +msgstr ""
3081 +
3082 +#: app/Services/EmailNotification/Settings.php:526
3083 +#: app/Services/EmailNotification/Settings.php:547
3084 +msgid "Tickets: Toggle (Open, active, close, all)"
3085 +msgstr ""
3086 +
3087 +#: app/Services/EmailNotification/Settings.php:527
3088 +#: app/Services/EmailNotification/Settings.php:548
3089 +msgid "Ticket Reply: Reply"
3090 +msgstr ""
3091 +
3092 +#: app/Services/EmailNotification/Settings.php:528
3093 +#: app/Services/EmailNotification/Settings.php:549
3094 +msgid "Ticket Reply: Personal note"
3095 +msgstr ""
3096 +
3097 +#: app/Services/EmailNotification/Settings.php:529
3098 +#: app/Services/EmailNotification/Settings.php:550
3099 +msgid "Ticket Reply: Merge"
3100 +msgstr ""
3101 +
3102 +#: app/Services/EmailNotification/Settings.php:530
3103 +#: app/Services/EmailNotification/Settings.php:551
3104 +msgid "Ticket Reply: Bookmarks"
3105 +msgstr ""
3106 +
3107 +#: app/Services/EmailNotification/Settings.php:531
3108 +#: app/Services/EmailNotification/Settings.php:552
3109 +msgid "Ticket Reply: Refresh"
3110 +msgstr ""
3111 +
3112 +#: app/Services/EmailNotification/Settings.php:532
3113 +#: app/Services/EmailNotification/Settings.php:553
3114 +msgid "Ticket Reply: Next ticket"
3115 +msgstr ""
3116 +
3117 +#: app/Services/EmailNotification/Settings.php:533
3118 +#: app/Services/EmailNotification/Settings.php:554
3119 +msgid "Ticket Reply: Previous ticket"
3120 +msgstr ""
3121 +
3122 +#: app/Services/EmailNotification/Settings.php:534
3123 +#: app/Services/EmailNotification/Settings.php:555
3124 +msgid "Ticket Reply: Close ticket"
3125 +msgstr ""
3126 +
3127 +#: app/Services/EmailNotification/Settings.php:559
3128 +msgid "Keyboard Shortcuts"
3129 +msgstr ""
3130 +
3131 +#: app/Services/EmailNotification/Settings.php:560
3132 +msgid "macOS"
3133 +msgstr ""
3134 +
3135 +#: app/Services/EmailNotification/Settings.php:561
3136 +msgid "Windows"
3137 +msgstr ""
3138 +
3139 +#: app/Services/EmailNotification/Settings.php:596
3140 +msgid "Ticket Created (To Customer)"
3141 +msgstr ""
3142 +
3143 +#: app/Services/EmailNotification/Settings.php:597
3144 +msgid "This email will be sent when a customer submit a support ticket"
3145 +msgstr ""
3146 +
3147 +#: app/Services/EmailNotification/Settings.php:604
3148 +msgid "Replied by Agent (To Customer)"
3149 +msgstr ""
3150 +
3151 +#: app/Services/EmailNotification/Settings.php:605
3152 +msgid "This email will be sent when an agent reply to a ticket"
3153 +msgstr ""
3154 +
3155 +#: app/Services/EmailNotification/Settings.php:612
3156 +msgid "Ticket Closed by Agent (To Customer)"
3157 +msgstr ""
3158 +
3159 +#: app/Services/EmailNotification/Settings.php:613
3160 +msgid "This email will be sent when an agent close a ticket"
3161 +msgstr ""
3162 +
3163 +#: app/Services/EmailNotification/Settings.php:620
3164 +msgid "Ticket Created (To Admin)"
3165 +msgstr ""
3166 +
3167 +#: app/Services/EmailNotification/Settings.php:621
3168 +msgid "This email will be sent when the business when a new ticket has been submitted"
3169 +msgstr ""
3170 +
3171 +#: app/Services/EmailNotification/Settings.php:628
3172 +msgid "Replied by Customer (To Agent/Admin)"
3173 +msgstr ""
3174 +
3175 +#: app/Services/EmailNotification/Settings.php:629
3176 +msgid "This email will be sent to Assigned Agent or Admin when a customer reply to a ticket"
3177 +msgstr ""
3178 +
3179 +#: app/Services/EmailNotification/Settings.php:636
3180 +msgid "Ticket Agent Change (To Agent)"
3181 +msgstr ""
3182 +
3183 +#: app/Services/EmailNotification/Settings.php:637
3184 +msgid "This email will be sent to newly assigned agent"
3185 +msgstr ""
3186 +
3187 +#: app/Services/EmailNotification/Settings.php:644
3188 +msgid "Ticket Logged by Agent (To Customer)"
3189 +msgstr ""
3190 +
3191 +#: app/Services/EmailNotification/Settings.php:645
3192 +msgid "This email will be sent when an agent logs a ticket on behalf of a customer (e.g. from a phone call or email received outside the system)"
3193 +msgstr ""
3194 +
3195 +#: app/Services/EmailNotification/Settings.php:652
3196 +msgid "Agent Outreach Ticket (To Customer)"
3197 +msgstr ""
3198 +
3199 +#: app/Services/EmailNotification/Settings.php:653
3200 +msgid "This email will be sent when an agent creates a ticket using the \"Agent Initiated\" option to proactively reach out to a customer — includes the agent's message content"
3201 +msgstr ""
3202 +
3203 +#: app/Services/FluentCRMServices.php:33
3204 +msgid "FluentCRM contact tags has been updated"
3205 +msgstr ""
3206 +
3207 +#: app/Services/FluentCRMServices.php:60
3208 +msgid "FluentCRM contact lists has been updated"
3209 +msgstr ""
3210 +
3211 +#: app/Services/FluentCRMServices.php:123
3212 +msgid "Sorry you do not have permission to add contact tags"
3213 +msgstr ""
3214 +
3215 +#: app/Services/FluentCRMServices.php:132
3216 +msgid "FluentCRM is not installed or enabled"
3217 +msgstr ""
3218 +
3219 +#: app/Services/FluentCRMServices.php:141
3220 +msgid "Contact could not be found"
3221 +msgstr ""
3222 +
3223 +#: app/Services/Helper.php:50
3224 +#: app/Services/Helper.php:62
3225 +#: app/Services/TranslationStrings.php:877
3226 +#: app/Services/TranslationStrings.php:1608
3227 +msgid "Normal"
3228 +msgstr ""
3229 +
3230 +#: app/Services/Helper.php:51
3231 +#: app/Services/Helper.php:63
3232 +msgid "Medium"
3233 +msgstr ""
3234 +
3235 +#: app/Services/Helper.php:52
3236 +#: app/Services/Helper.php:64
3237 +msgid "Critical"
3238 +msgstr ""
3239 +
3240 +#: app/Services/Helper.php:102
3241 +#: app/Services/TranslationStrings.php:1545
3242 +msgid "New"
3243 +msgstr ""
3244 +
3245 +#: app/Services/Helper.php:104
3246 +#: app/Services/Helper.php:870
3247 +#: app/Services/TranslationStrings.php:373
3248 +#: app/Services/TranslationStrings.php:1507
3249 +#: app/Services/TranslationStrings.php:1598
3250 +msgid "Closed"
3251 +msgstr ""
3252 +
3253 +#. translators: %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
3254 +#: app/Services/Helper.php:157
3255 +#, php-format
3256 +msgid "Supported Types: %1$s and max file size: %2$.01fMB"
3257 +msgstr ""
3258 +
3259 +#: app/Services/Helper.php:164
3260 +msgid "Photos"
3261 +msgstr ""
3262 +
3263 +#: app/Services/Helper.php:176
3264 +msgid "CSV"
3265 +msgstr ""
3266 +
3267 +#: app/Services/Helper.php:187
3268 +msgid "PDF/Docs"
3269 +msgstr ""
3270 +
3271 +#: app/Services/Helper.php:205
3272 +msgid "JSON"
3273 +msgstr ""
3274 +
3275 +#: app/Services/Helper.php:670
3276 +msgid "(no title)"
3277 +msgstr ""
3278 +
3279 +#: app/Services/Helper.php:864
3280 +#: app/Services/TranslationStrings.php:181
441 3281 msgid "Agent First Name"
442 3282 msgstr ""
443 3283
444 -#: app/Services/Helper.php:845
3284 +#: app/Services/Helper.php:865
3285 +#: app/Services/TranslationStrings.php:187
3286 +msgid "Agent Last Name"
3287 +msgstr ""
3288 +
3289 +#: app/Services/Helper.php:866
3290 +#: app/Services/TranslationStrings.php:182
445 3291 msgid "Agent Full Name"
446 3292 msgstr ""
447 3293
448 -#: app/Http/Controllers/AgentGroupController.php:84
449 -msgid "Agent group has been created"
3294 +#: app/Services/Helper.php:871
3295 +#: app/Services/TranslationStrings.php:1410
3296 +msgid "Waiting Tickets"
450 3297 msgstr ""
451 3298
452 -#: app/Http/Controllers/AgentGroupController.php:172
453 -msgid "Agent group has been deleted and agents have been reassigned"
3299 +#: app/Services/Helper.php:872
3300 +#: app/Services/TranslationStrings.php:298
3301 +msgid "Average Waiting"
454 3302 msgstr ""
455 3303
456 -#: app/Http/Controllers/AgentGroupController.php:116
457 -msgid "Agent group has been updated"
3304 +#: app/Services/Helper.php:873
3305 +#: app/Services/TranslationStrings.php:786
3306 +msgid "Max Waiting"
458 3307 msgstr ""
459 3308
460 -#: app/Http/Controllers/TicketController.php:1062
461 -#: app/Services/MailerInbox/MailBoxService.php:260
462 -msgid "Agent is restricted for this mailbox ticket"
3309 +#: app/Services/Helper.php:877
3310 +#: app/Services/TranslationStrings.php:756
3311 +msgid "Likes"
463 3312 msgstr ""
464 3313
465 -#: app/Services/Helper.php:844
466 -msgid "Agent Last Name"
3314 +#: app/Services/Helper.php:878
3315 +#: app/Services/TranslationStrings.php:520
3316 +msgid "Dislikes"
467 3317 msgstr ""
468 3318
469 -#: app/Services/EmailNotification/Settings.php:606
470 -msgid "Agent Outreach Ticket (To Customer)"
3319 +#: app/Services/Helper.php:1002
3320 +msgid "WooCommerce"
471 3321 msgstr ""
472 3322
473 -#: app/Services/EmailNotification/Settings.php:407
474 -msgid "Agent Time Tracking"
3323 +#: app/Services/Helper.php:1005
3324 +msgid "The most popular e-commerce platform for WordPress"
475 3325 msgstr ""
476 3326
477 -#: app/Http/Controllers/TicketController.php:1259
478 -msgid "agent_group_id param is required"
3327 +#: app/Services/Helper.php:1009
3328 +msgid "FluentCart"
479 3329 msgstr ""
480 3330
481 -#: app/Http/Controllers/TicketController.php:1207
482 -msgid "agent_id param is required"
3331 +#: app/Services/Helper.php:1012
3332 +msgid "A New Era of eCommerce with WordPress"
483 3333 msgstr ""
484 3334
485 -#: app/Services/Helper.php:1377
3335 +#: app/Services/Helper.php:1016
3336 +msgid "LifterLMS"
3337 +msgstr ""
3338 +
3339 +#: app/Services/Helper.php:1019
3340 +#: app/Services/Helper.php:1040
3341 +#: app/Services/Helper.php:1138
3342 +msgid "Course and e-learning platform built for WordPress"
3343 +msgstr ""
3344 +
3345 +#: app/Services/Helper.php:1026
3346 +msgid "Business communication platform designed to scale"
3347 +msgstr ""
3348 +
3349 +#: app/Services/Helper.php:1030
3350 +msgid "Paid Memberships Pro"
3351 +msgstr ""
3352 +
3353 +#: app/Services/Helper.php:1033
3354 +msgid "The ultimate platform for any member-focused business"
3355 +msgstr ""
3356 +
3357 +#: app/Services/Helper.php:1037
3358 +msgid "Tutor LMS"
3359 +msgstr ""
3360 +
3361 +#: app/Services/Helper.php:1047
3362 +msgid "Business communication platform designed for security"
3363 +msgstr ""
3364 +
3365 +#: app/Services/Helper.php:1051
3366 +msgid "FluentCRM"
3367 +msgstr ""
3368 +
3369 +#: app/Services/Helper.php:1054
3370 +msgid "Self-hosted email and marketing automation for WordPress"
3371 +msgstr ""
3372 +
3373 +#: app/Services/Helper.php:1058
3374 +msgid "FluentCommunity"
3375 +msgstr ""
3376 +
3377 +#: app/Services/Helper.php:1061
3378 +msgid "Build and manage vibrant online communities with integrated LMS features directly within WordPress."
3379 +msgstr ""
3380 +
3381 +#: app/Services/Helper.php:1065
3382 +msgid "Fluent Forms"
3383 +msgstr ""
3384 +
3385 +#: app/Services/Helper.php:1068
3386 +msgid "A robust form plugin suitable for any business"
3387 +msgstr ""
3388 +
3389 +#: app/Services/Helper.php:1072
3390 +msgid "BuddyBoss"
3391 +msgstr ""
3392 +
3393 +#: app/Services/Helper.php:1075
3394 +#: app/Services/Helper.php:1089
3395 +#: app/Services/Helper.php:1103
3396 +msgid "Powerful platform for any member-focused business"
3397 +msgstr ""
3398 +
3399 +#: app/Services/Helper.php:1079
3400 +msgid "Discord"
3401 +msgstr ""
3402 +
3403 +#: app/Services/Helper.php:1082
3404 +msgid "Business communication platform designed for tech"
3405 +msgstr ""
3406 +
3407 +#: app/Services/Helper.php:1086
3408 +msgid "WishList Member"
3409 +msgstr ""
3410 +
3411 +#: app/Services/Helper.php:1093
3412 +msgid "Easy Digital Downloads"
3413 +msgstr ""
3414 +
3415 +#: app/Services/Helper.php:1096
3416 +msgid "The ultimate WordPress platform for digital products"
3417 +msgstr ""
3418 +
3419 +#: app/Services/Helper.php:1100
3420 +msgid "Restrict Content pro"
3421 +msgstr ""
3422 +
3423 +#: app/Services/Helper.php:1107
3424 +msgid "BetterDocs"
3425 +msgstr ""
3426 +
3427 +#: app/Services/Helper.php:1110
3428 +msgid "The standard plugin for knowledge base and documentation"
3429 +msgstr ""
3430 +
3431 +#: app/Services/Helper.php:1117
3432 +msgid "Business communication platform designed for privacy"
3433 +msgstr ""
3434 +
3435 +#: app/Services/Helper.php:1121
3436 +msgid "Paymattic"
3437 +msgstr ""
3438 +
3439 +#: app/Services/Helper.php:1124
3440 +msgid "All-in-one payment gateway designed for WordPress"
3441 +msgstr ""
3442 +
3443 +#: app/Services/Helper.php:1128
3444 +msgid "LearnDash"
3445 +msgstr ""
3446 +
3447 +#: app/Services/Helper.php:1131
3448 +msgid "The leading course platform built for WordPress"
3449 +msgstr ""
3450 +
3451 +#: app/Services/Helper.php:1135
3452 +msgid "LearnPress"
3453 +msgstr ""
3454 +
3455 +#: app/Services/Helper.php:1142
3456 +msgid "Google Drive"
3457 +msgstr ""
3458 +
3459 +#: app/Services/Helper.php:1145
3460 +msgid "A cloud storage service by Google for storing, syncing, and sharing files."
3461 +msgstr ""
3462 +
3463 +#: app/Services/Helper.php:1149
3464 +msgid "Dropbox"
3465 +msgstr ""
3466 +
3467 +#: app/Services/Helper.php:1152
3468 +msgid "A cloud-based file storage and sharing service that allows users to store files online and sync them across devices."
3469 +msgstr ""
3470 +
3471 +#: app/Services/Helper.php:1156
3472 +msgid "MemberPress"
3473 +msgstr ""
3474 +
3475 +#: app/Services/Helper.php:1159
3476 +msgid "A WordPress plugin that enables the creation and management of membership sites, including content access control and subscription billing."
3477 +msgstr ""
3478 +
3479 +#: app/Services/Helper.php:1163
3480 +msgid "Google reCAPTCHA"
3481 +msgstr ""
3482 +
3483 +#: app/Services/Helper.php:1166
3484 +msgid "A security service by Google designed to protect websites from bots and abuse by using challenges to distinguish between human and automated access."
3485 +msgstr ""
3486 +
3487 +#: app/Services/Helper.php:1170
3488 +msgid "FluentBoards"
3489 +msgstr ""
3490 +
3491 +#: app/Services/Helper.php:1173
3492 +msgid "A project management tool designed to streamline workflows and collaboration through customizable, kanban-style boards."
3493 +msgstr ""
3494 +
3495 +#: app/Services/Helper.php:1177
3496 +msgid "FluentBooking"
3497 +msgstr ""
3498 +
3499 +#: app/Services/Helper.php:1180
3500 +msgid "Appointment and booking management plugin for WordPress"
3501 +msgstr ""
3502 +
3503 +#: app/Services/Helper.php:1202
3504 +#: app/Services/TranslationStrings.php:1295
3505 +msgid "Ticket Form Config"
3506 +msgstr ""
3507 +
3508 +#: app/Services/Helper.php:1207
3509 +msgid "Custom Fields"
3510 +msgstr ""
3511 +
3512 +#: app/Services/Helper.php:1212
3513 +#: app/Services/TranslationStrings.php:997
3514 +msgid "Products"
3515 +msgstr ""
3516 +
3517 +#: app/Services/Helper.php:1217
3518 +#: app/Services/TranslationStrings.php:1235
3519 +#: app/Services/TranslationStrings.php:1626
3520 +msgid "Support Staff"
3521 +msgstr ""
3522 +
3523 +#: app/Services/Helper.php:1222
3524 +#: app/Services/TranslationStrings.php:629
3525 +msgid "FluentCRM Integration"
3526 +msgstr ""
3527 +
3528 +#: app/Services/Helper.php:1227
3529 +#: app/Services/TranslationStrings.php:696
3530 +msgid "Incoming Webhook"
3531 +msgstr ""
3532 +
3533 +#: app/Services/Helper.php:1232
3534 +#: app/Services/TranslationStrings.php:895
3535 +msgid "Notification Integrations"
3536 +msgstr ""
3537 +
3538 +#: app/Services/Helper.php:1237
3539 +msgid "File Upload Integrations"
3540 +msgstr ""
3541 +
3542 +#: app/Services/Helper.php:1242
3543 +#: app/Services/TranslationStrings.php:1023
3544 +msgid "Remote Portal"
3545 +msgstr ""
3546 +
3547 +#: app/Services/Helper.php:1247
3548 +#: app/Services/TranslationStrings.php:286
3549 +msgid "Auto Close Settings"
3550 +msgstr ""
3551 +
3552 +#: app/Services/Helper.php:1252
3553 +msgid "Ticket Importer"
3554 +msgstr ""
3555 +
3556 +#: app/Services/Helper.php:1257
3557 +msgid "Recaptcha"
3558 +msgstr ""
3559 +
3560 +#: app/Services/Helper.php:1262
3561 +#: app/Services/TranslationStrings.php:706
3562 +msgid "Integration Statuses"
3563 +msgstr ""
3564 +
3565 +#: app/Services/Helper.php:1267
3566 +msgid "AI Integration"
3567 +msgstr ""
3568 +
3569 +#: app/Services/Helper.php:1271
3570 +#: app/Services/TranslationStrings.php:110
3571 +msgid "AI Model Setup"
3572 +msgstr ""
3573 +
3574 +#: app/Services/Helper.php:1275
3575 +#: app/Services/TranslationStrings.php:768
3576 +msgid "MCP for AI Agents"
3577 +msgstr ""
3578 +
3579 +#: app/Services/Helper.php:1284
3580 +#: app/Services/TranslationStrings.php:749
3581 +msgid "License Management"
3582 +msgstr ""
3583 +
3584 +#: app/Services/Helper.php:1422
486 3585 msgid "AI Activity settings have been updated"
487 3586 msgstr ""
488 3587
489 -#: app/Modules/MCP/MCPInit.php:127
490 -msgid "AI agent tools for helpdesk ticket management."
3588 +#: app/Services/Helper.php:1437
3589 +msgid "No activity settings found"
491 3590 msgstr ""
492 3591
3592 +#: app/Services/Includes/UploadService.php:30
3593 +msgid "File upload failed"
3594 +msgstr ""
3595 +
3596 +#: app/Services/Integrations/AI/AIProviderFactory.php:30
3597 +msgid "Invalid AI provider."
3598 +msgstr ""
3599 +
493 3600 #: app/Services/Integrations/AI/AIProviderFactory.php:46
494 3601 msgid "AI features are disabled."
495 3602 msgstr ""
496 3603
497 -#: app/Services/Helper.php:1232
498 -msgid "AI Integration"
3604 +#: app/Services/Integrations/AI/AIProviderFactory.php:52
3605 +msgid "No AI provider configured."
499 3606 msgstr ""
500 3607
501 -#: app/Services/Helper.php:1236
502 -msgid "AI Model Setup"
3608 +#: app/Services/Integrations/AI/BaseAIProvider.php:81
3609 +#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
3610 +msgid "Unknown error occurred."
503 3611 msgstr ""
504 3612
505 -#: app/Http/Controllers/SettingsController.php:425
506 -msgid "AI provider settings have been successfully disconnected."
3613 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:316
3614 +msgid "Time zone:"
507 3615 msgstr ""
508 3616
509 -#: app/Http/Controllers/SettingsController.php:402
510 -msgid "AI settings have been successfully saved."
3617 +#. translators: followed by the booking URL.
3618 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:376
3619 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:121
3620 +msgid "See all available times"
511 3621 msgstr ""
512 3622
513 -#: app/Hooks/Handlers/Menu.php:429
514 -#: app/Services/Notifications/NotificationCategory.php:25
515 -msgid "All"
3623 +#. translators: %1$s is date, %2$s is start time, %3$s is end time, %4$s is timezone.
3624 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:447
3625 +#, php-format
3626 +msgid "%1$s at %2$s - %3$s (%4$s)"
516 3627 msgstr ""
517 3628
518 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
519 -msgid ""
520 -"All JS Helpdesk tickets and associated data have been deleted. You may now "
521 -"deactivate JS Helpdesk Plugin and start using Fluent Support"
3629 +#. translators: %d is meeting duration in minutes.
3630 +#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:561
3631 +#, php-format
3632 +msgid "%d min"
522 3633 msgstr ""
523 3634
524 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
525 -msgid ""
526 -"All Support Candy Tickets and associated data have been deleted. You may now "
527 -"deactivate Support Candy Plugin and start using Fluent Support"
3635 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:39
3636 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:93
3637 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:145
3638 +msgid "FluentBooking is not installed or active."
528 3639 msgstr ""
529 3640
530 -#: app/Services/MailerInbox/MailBoxService.php:129
531 -msgid "All ticket moves to the selected Business"
3641 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:99
3642 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:151
3643 +msgid "Selected FluentBooking event type is not available."
532 3644 msgstr ""
533 3645
534 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:252
535 -msgid "All tickets have been deleted successfully"
3646 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:196
3647 +msgid "FluentBooking is not installed or the ticket customer has no email address."
536 3648 msgstr ""
537 3649
538 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
539 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
540 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
541 -#: app/Services/Tickets/Importer/ZendeskTickets.php:148
542 -#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
543 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:71
544 -msgid "All tickets have been imported successfully"
3650 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:233
3651 +msgid "No meeting booked yet from these links."
545 3652 msgstr ""
546 3653
547 -#: app/Services/Helper.php:1094
548 -msgid "All-in-one payment gateway designed for WordPress"
3654 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:235
3655 +msgid "No FluentBooking meetings found for this customer."
549 3656 msgstr ""
550 3657
551 -#: app/Services/Notifications/NotificationSettings.php:120
552 -msgid "Allow Self Notifications"
3658 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:260
3659 +#: app/Services/TranslationStrings.php:792
3660 +msgid "Meeting"
553 3661 msgstr ""
554 3662
555 -#: app/Hooks/Handlers/AuthHandler.php:159
556 -msgid "Already have an account?"
3663 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:264
3664 +msgid "Meeting scheduled via FluentBooking"
557 3665 msgstr ""
558 3666
559 -#: app/Http/Controllers/SettingsController.php:407
3667 +#: app/Services/Integrations/FluentBooking/FluentBookingService.php:274
3668 +msgid "View booking"
3669 +msgstr ""
3670 +
3671 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
3672 +msgid "Invalid or empty response from API"
3673 +msgstr ""
3674 +
3675 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
3676 +msgid "Unknown error occurred"
3677 +msgstr ""
3678 +
3679 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
3680 +msgid "Something went wrong."
3681 +msgstr ""
3682 +
3683 +#: app/Services/Integrations/FluentBot/FluentBotAPI.php:51
3684 +msgid "No AI response found in the API response."
3685 +msgstr ""
3686 +
3687 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
3688 +msgid "Failed to fetch chat messages."
3689 +msgstr ""
3690 +
3691 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:323
3692 +msgid "Failed to save feedback."
3693 +msgstr ""
3694 +
3695 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:361
3696 +msgid "Failed to delete feedback."
3697 +msgstr ""
3698 +
3699 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:407
3700 +msgid "General bot is disabled and no product-specific bot is configured for this product."
3701 +msgstr ""
3702 +
3703 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:412
3704 +msgid "Bot ID is not set for this product."
3705 +msgstr ""
3706 +
3707 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:424
3708 +msgid "FluentBot API key is not set. Add it in the FluentBot integration settings."
3709 +msgstr ""
3710 +
3711 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:539
3712 +msgid "Improve Writing"
3713 +msgstr ""
3714 +
3715 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:544
3716 +msgid "Fix Spelling & Grammar"
3717 +msgstr ""
3718 +
3719 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:549
3720 +msgid "Make Shorter"
3721 +msgstr ""
3722 +
3723 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:554
3724 +msgid "Make Longer"
3725 +msgstr ""
3726 +
3727 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:559
3728 +msgid "Simplify Language"
3729 +msgstr ""
3730 +
3731 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:572
3732 +msgid "Request More Information"
3733 +msgstr ""
3734 +
3735 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:577
3736 +msgid "Acknowledge Issue"
3737 +msgstr ""
3738 +
3739 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:582
3740 +msgid "Provide Solution"
3741 +msgstr ""
3742 +
3743 +#: app/Services/Integrations/FluentBot/FluentBotHelper.php:587
3744 +msgid "Follow Up"
3745 +msgstr ""
3746 +
3747 +#: app/Services/Integrations/FluentCart/FluentCart.php:52
3748 +#: app/Services/Integrations/FluentCart/FluentCart.php:60
3749 +msgid "FluentCart Purchases"
3750 +msgstr ""
3751 +
3752 +#: app/Services/Integrations/FluentCart/FluentCart.php:78
3753 +msgid "Lifetime Value"
3754 +msgstr ""
3755 +
3756 +#: app/Services/Integrations/FluentCart/FluentCart.php:83
3757 +msgid "Paid Purchases"
3758 +msgstr ""
3759 +
3760 +#: app/Services/Integrations/FluentCart/FluentCart.php:90
3761 +msgid "First Paid Order"
3762 +msgstr ""
3763 +
3764 +#: app/Services/Integrations/FluentCart/FluentCart.php:98
3765 +msgid "Last Paid Order"
3766 +msgstr ""
3767 +
3768 +#: app/Services/Integrations/FluentCart/FluentCart.php:137
3769 +msgid "Refunded"
3770 +msgstr ""
3771 +
3772 +#. translators: %d: number of renewal payments
3773 +#: app/Services/Integrations/FluentCart/FluentCart.php:147
560 3774 #, php-format
561 -msgid "An error occurred while saving the settings: %s"
3775 +msgid "%d renewal"
3776 +msgid_plural "%d renewals"
3777 +msgstr[0] ""
3778 +msgstr[1] ""
3779 +
3780 +#. translators: %s: date
3781 +#: app/Services/Integrations/FluentCart/FluentCart.php:151
3782 +#, php-format
3783 +msgid "Next renewal %s"
562 3784 msgstr ""
563 3785
564 -#: app/Modules/MCP/AbilitiesRegistrar.php:491
565 -msgid "An unexpected error occurred. Please try again or contact support."
3786 +#. translators: %s: date
3787 +#: app/Services/Integrations/FluentCart/FluentCart.php:154
3788 +#, php-format
3789 +msgid "Expired %s"
566 3790 msgstr ""
567 3791
568 -#: app/Hooks/Handlers/CustomerPortalHandler.php:184
569 -msgid ""
570 -"Another support profile already uses that address, so it cannot be moved "
571 -"automatically. Please contact support."
3792 +#. translators: 1: product variation, 2: order number
3793 +#: app/Services/Integrations/FluentCart/FluentCart.php:169
3794 +#, php-format
3795 +msgid "%1$s · #%2$s"
572 3796 msgstr ""
573 3797
574 -#: app/Http/Controllers/McpSettingsController.php:208
575 -msgid ""
576 -"Any MCP client that speaks Streamable HTTP can connect using this URL and a "
577 -"Basic auth header."
3798 +#: app/Services/Integrations/FluentCart/FluentCart.php:192
3799 +msgid "Recent Purchases"
578 3800 msgstr ""
579 3801
3802 +#: app/Services/Integrations/FluentCart/FluentCart.php:373
3803 +#: app/Services/Integrations/IntegrationInit.php:63
3804 +msgid "Support"
3805 +msgstr ""
3806 +
3807 +#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
3808 +msgid "Loading Support Portal. Please wait..."
3809 +msgstr ""
3810 +
3811 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
3812 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
3813 +msgid "Add a support ticket for contact"
3814 +msgstr ""
3815 +
3816 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
3817 +msgid "Ticket Title (you can use any smart code)"
3818 +msgstr ""
3819 +
3820 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
3821 +msgid "Ticket Description (you can use any smart code)"
3822 +msgstr ""
3823 +
3824 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
3825 +msgid "Ticket Description"
3826 +msgstr ""
3827 +
3828 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:92
3829 +#: app/Services/TranslationStrings.php:1131
3830 +msgid "Select Business Inbox"
3831 +msgstr ""
3832 +
3833 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:93
3834 +msgid "Default Business Inbox"
3835 +msgstr ""
3836 +
3837 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:98
3838 +msgid "Select Agent (optional)"
3839 +msgstr ""
3840 +
3841 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:99
3842 +msgid "Default Assigned Agent (optional)"
3843 +msgstr ""
3844 +
3845 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:103
3846 +msgid "Priority (Admin)"
3847 +msgstr ""
3848 +
3849 +#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:104
3850 +#: app/Services/TranslationStrings.php:1145
3851 +msgid "Select Priority"
3852 +msgstr ""
3853 +
3854 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:26
3855 +msgid "Support Tickets by Fluent Support"
3856 +msgstr ""
3857 +
3858 +#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:64
3859 +msgid "View Ticket"
3860 +msgstr ""
3861 +
3862 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:38
3863 +msgid "Create Support Ticket From Your Form Submission in FluentSupport"
3864 +msgstr ""
3865 +
3866 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
3867 +msgid "Configuration required!"
3868 +msgstr ""
3869 +
3870 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
3871 +msgid "FluentSupport is not configured yet! Please configure your FluentSupport api first"
3872 +msgstr ""
3873 +
3874 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
3875 +msgid "Set FluentSupport"
3876 +msgstr ""
3877 +
3878 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
3879 +msgid "Feed Name"
3880 +msgstr ""
3881 +
3882 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
3883 +msgid "Your Feed Name"
3884 +msgstr ""
3885 +
3886 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
3887 +msgid "Business"
3888 +msgstr ""
3889 +
3890 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
3891 +msgid "Select Business"
3892 +msgstr ""
3893 +
3894 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
3895 +msgid "Select the Business you would like to add your Support Ticket to."
3896 +msgstr ""
3897 +
3898 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
3899 +#: app/Services/TranslationStrings.php:982
3900 +msgid "Product"
3901 +msgstr ""
3902 +
3903 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
3904 +msgid "Select Support Product"
3905 +msgstr ""
3906 +
3907 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
3908 +msgid "Enable Dynamic Product Selection"
3909 +msgstr ""
3910 +
3911 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
3912 +msgid "Set Product"
3913 +msgstr ""
3914 +
3915 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:151
3916 +msgid "Please input your file upload or image upload field shortcode here"
3917 +msgstr ""
3918 +
3919 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
3920 +msgid "Make sure form field values match with Fluent Support priorities"
3921 +msgstr ""
3922 +
3923 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
3924 +msgid "Please provide the ticket provider info. If user is logged in then it will use that info. For Public users you can set your customer info"
3925 +msgstr ""
3926 +
3927 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
3928 +msgid "Customer Data"
3929 +msgstr ""
3930 +
3931 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:171
3932 +msgid "Please Map Your Customer Data for this form. If your customer already logged in you can leave this"
3933 +msgstr ""
3934 +
3935 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
3936 +msgid "Support Customer Field"
3937 +msgstr ""
3938 +
3939 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
3940 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
3941 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
3942 +msgid "Form Field"
3943 +msgstr ""
3944 +
3945 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
3946 +msgid "Customer Other Fields"
3947 +msgstr ""
3948 +
3949 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
3950 +msgid "Select which Fluent Forms fields pair with their<br /> respective Fluent Support fields."
3951 +msgstr ""
3952 +
3953 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
3954 +msgid "Fluent Support Field"
3955 +msgstr ""
3956 +
3957 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
3958 +msgid "Ticket Custom Fields"
3959 +msgstr ""
3960 +
3961 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:260
3962 +msgid "Please Map Your Ticket Custom Field Data for this form."
3963 +msgstr ""
3964 +
3965 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
3966 +msgid "Fluent Support Custom Field"
3967 +msgstr ""
3968 +
3969 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:347
3970 +msgid "Support ticket creation failed, because no valid customer email found"
3971 +msgstr ""
3972 +
3973 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:365
3974 +msgid "Support ticket creation failed, because customer email is blocked"
3975 +msgstr ""
3976 +
3977 +#. translators: %d is the ticket ID number
3978 +#: app/Services/Integrations/FluentForm/FeedIntegration.php:397
3979 +#, php-format
3980 +msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
3981 +msgstr ""
3982 +
580 3983 #: app/Services/Integrations/NotificationIntegrationBase.php:68
581 3984 msgid "API Request Error"
582 3985 msgstr ""
583 3986
@@ -584,36 +3987,303 @@
584 3987 #: app/Services/Integrations/NotificationIntegrationBase.php:77
585 3988 msgid "API Response Error"
586 3989 msgstr ""
587 3990
588 -#: app/Services/Helper.php:1150
589 -msgid "Appointment and booking management plugin for WordPress"
3991 +#: app/Services/MailerInbox/MailBoxService.php:43
3992 +msgid "Fallback Box cannot be the same as MailBox ID"
590 3993 msgstr ""
591 3994
592 -#: app/Modules/PermissionManager.php:473
593 -msgid "Approve Draft Reply"
3995 +#: app/Services/MailerInbox/MailBoxService.php:80
3996 +msgid "Selected Business has been deleted"
594 3997 msgstr ""
595 3998
596 -#: app/Modules/MCP/AbilitiesRegistrar.php:222
597 -msgid ""
598 -"Assign a ticket to an agent. Use get-support-context to look up agent IDs. "
599 -"For assigning multiple tickets at once, use bulk-action with action=assign "
600 -"instead."
3999 +#: app/Services/MailerInbox/MailBoxService.php:128
4000 +msgid "All ticket moves to the selected Business"
601 4001 msgstr ""
602 4002
603 -#: app/Modules/PermissionManager.php:468
604 -msgid "Assign Agents"
4003 +#: app/Services/MailerInbox/MailBoxService.php:150
4004 +msgid "Selected Business has been set as default"
605 4005 msgstr ""
606 4006
607 -#: app/Modules/MCP/AbilitiesRegistrar.php:221
608 -msgid "Assign Ticket to Agent"
4007 +#: app/Services/MailerInbox/MailBoxService.php:205
4008 +msgid "MailBox ID must be provided"
609 4009 msgstr ""
610 4010
4011 +#: app/Services/MailerInbox/MailBoxService.php:233
4012 +msgid "New Box cannot be the same as MailBox ID"
4013 +msgstr ""
4014 +
4015 +#: app/Services/MailerInbox/MailBoxService.php:237
4016 +msgid "Invalid request submitted. Please select a ticket first"
4017 +msgstr ""
4018 +
4019 +#: app/Services/Notifications/NotificationCategory.php:29
4020 +msgid "Mentions"
4021 +msgstr ""
4022 +
4023 +#: app/Services/Notifications/NotificationCategory.php:33
4024 +#: app/Services/TranslationStrings.php:1284
4025 +msgid "Ticket Activity"
4026 +msgstr ""
4027 +
4028 +#: app/Services/Notifications/NotificationCategory.php:37
4029 +msgid "Automation Triggers"
4030 +msgstr ""
4031 +
4032 +#: app/Services/Notifications/NotificationEventMap.php:54
4033 +msgid "mentioned you"
4034 +msgstr ""
4035 +
4036 +#: app/Services/Notifications/NotificationEventMap.php:58
4037 +#: app/Services/Notifications/NotificationEventMap.php:70
4038 +msgid "replied to a ticket"
4039 +msgstr ""
4040 +
611 4041 #: app/Services/Notifications/NotificationEventMap.php:62
612 4042 msgid "assigned a ticket"
613 4043 msgstr ""
614 4044
4045 +#: app/Services/Notifications/NotificationEventMap.php:66
4046 +msgid "reassigned a ticket"
4047 +msgstr ""
4048 +
4049 +#: app/Services/Notifications/NotificationEventMap.php:74
4050 +msgid "closed a ticket"
4051 +msgstr ""
4052 +
4053 +#: app/Services/Notifications/NotificationEventMap.php:78
4054 +msgid "reopened a ticket"
4055 +msgstr ""
4056 +
4057 +#: app/Services/Notifications/NotificationEventMap.php:82
4058 +msgid "triggered automation"
4059 +msgstr ""
4060 +
4061 +#: app/Services/Notifications/NotificationEventMap.php:93
4062 +msgid "updated a ticket"
4063 +msgstr ""
4064 +
4065 +#: app/Services/Notifications/NotificationFormatter.php:143
4066 +#, php-format
4067 +msgid "%1$s mentioned you in %2$s"
4068 +msgstr ""
4069 +
4070 +#: app/Services/Notifications/NotificationFormatter.php:148
4071 +#: app/Services/Notifications/NotificationFormatter.php:163
4072 +#, php-format
4073 +msgid "%1$s replied to a ticket in %2$s"
4074 +msgstr ""
4075 +
4076 +#: app/Services/Notifications/NotificationFormatter.php:149
4077 +#: app/Services/Notifications/NotificationFormatter.php:164
4078 +#, php-format
4079 +msgid "%1$s replied to a ticket"
4080 +msgstr ""
4081 +
4082 +#: app/Services/Notifications/NotificationFormatter.php:153
4083 +#, php-format
4084 +msgid "%1$s assigned a ticket in %2$s"
4085 +msgstr ""
4086 +
4087 +#: app/Services/Notifications/NotificationFormatter.php:154
4088 +#, php-format
4089 +msgid "%1$s assigned a ticket"
4090 +msgstr ""
4091 +
4092 +#: app/Services/Notifications/NotificationFormatter.php:158
4093 +#, php-format
4094 +msgid "%1$s reassigned a ticket in %2$s"
4095 +msgstr ""
4096 +
4097 +#: app/Services/Notifications/NotificationFormatter.php:159
4098 +#, php-format
4099 +msgid "%1$s reassigned a ticket"
4100 +msgstr ""
4101 +
4102 +#: app/Services/Notifications/NotificationFormatter.php:168
4103 +#, php-format
4104 +msgid "%1$s closed a ticket in %2$s"
4105 +msgstr ""
4106 +
4107 +#: app/Services/Notifications/NotificationFormatter.php:169
4108 +#, php-format
4109 +msgid "%1$s closed a ticket"
4110 +msgstr ""
4111 +
4112 +#: app/Services/Notifications/NotificationFormatter.php:173
4113 +#, php-format
4114 +msgid "%1$s reopened a ticket in %2$s"
4115 +msgstr ""
4116 +
4117 +#: app/Services/Notifications/NotificationFormatter.php:174
4118 +#, php-format
4119 +msgid "%1$s reopened a ticket"
4120 +msgstr ""
4121 +
4122 +#: app/Services/Notifications/NotificationFormatter.php:178
4123 +#, php-format
4124 +msgid "%1$s triggered automation in %2$s"
4125 +msgstr ""
4126 +
4127 +#: app/Services/Notifications/NotificationFormatter.php:179
4128 +#, php-format
4129 +msgid "%1$s triggered automation"
4130 +msgstr ""
4131 +
4132 +#: app/Services/Notifications/NotificationFormatter.php:183
4133 +#, php-format
4134 +msgid "%1$s updated a ticket in %2$s"
4135 +msgstr ""
4136 +
4137 +#: app/Services/Notifications/NotificationFormatter.php:184
4138 +#, php-format
4139 +msgid "%1$s updated a ticket"
4140 +msgstr ""
4141 +
4142 +#: app/Services/Notifications/NotificationSettings.php:65
4143 +msgid "Enable Assignment Notifications"
4144 +msgstr ""
4145 +
4146 +#: app/Services/Notifications/NotificationSettings.php:76
4147 +msgid "Enable Customer Reply Notifications"
4148 +msgstr ""
4149 +
4150 +#: app/Services/Notifications/NotificationSettings.php:87
4151 +msgid "Enable Workflow Notifications"
4152 +msgstr ""
4153 +
4154 +#: app/Services/Notifications/NotificationSettings.php:98
4155 +msgid "Enable Ticket Status Notifications"
4156 +msgstr ""
4157 +
4158 +#: app/Services/Notifications/NotificationSettings.php:109
4159 +msgid "Notify Assigned Agent When Another Agent Replies"
4160 +msgstr ""
4161 +
4162 +#: app/Services/Notifications/NotificationSettings.php:120
4163 +msgid "Allow Self Notifications"
4164 +msgstr ""
4165 +
4166 +#: app/Services/Notifications/NotificationSettings.php:121
4167 +msgid "By default, agents are not notified for their own actions. Enable this only if agents should receive notifications when they are already the normal recipient for an action they performed themselves."
4168 +msgstr ""
4169 +
4170 +#. translators: 1: previous email address, 2: new email address
4171 +#: app/Services/ProfileInfoService.php:307
4172 +#, php-format
4173 +msgid "Contact email changed from %1$s to %2$s by an administrator editing the WordPress account."
4174 +msgstr ""
4175 +
4176 +#. translators: 1: previous email address, 2: new email address
4177 +#: app/Services/ProfileInfoService.php:312
4178 +#, php-format
4179 +msgid "Contact email changed from %1$s to %2$s by a support agent editing the customer."
4180 +msgstr ""
4181 +
4182 +#. translators: 1: previous email address, 2: new email address
4183 +#: app/Services/ProfileInfoService.php:317
4184 +#, php-format
4185 +msgid "Contact email changed from %1$s to %2$s, confirmed by the account holder from the support portal."
4186 +msgstr ""
4187 +
4188 +#. translators: 1: previous email address, 2: new email address
4189 +#: app/Services/ProfileInfoService.php:321
4190 +#, php-format
4191 +msgid "Contact email changed from %1$s to %2$s, confirmed through WordPress email verification."
4192 +msgstr ""
4193 +
4194 +#: app/Services/TicketHelper.php:479
4195 +msgid "Your saved search has been updated successfully!"
4196 +msgstr ""
4197 +
4198 +#: app/Services/TicketHelper.php:480
4199 +msgid "Your search has been saved successfully!"
4200 +msgstr ""
4201 +
4202 +#: app/Services/TicketHelper.php:531
4203 +msgid "Search deleted successfully."
4204 +msgstr ""
4205 +
4206 +#: app/Services/TicketHelper.php:536
4207 +msgid "Search ID not found."
4208 +msgstr ""
4209 +
4210 +#: app/Services/Tickets/CustomFieldsService.php:12
4211 +#: app/Services/Tickets/CustomFieldsService.php:15
4212 +msgid "Support Type"
4213 +msgstr ""
4214 +
4215 +#: app/Services/Tickets/CustomFieldsService.php:13
4216 +msgid "Please let us know about this support type"
4217 +msgstr ""
4218 +
4219 +#: app/Services/Tickets/CustomFieldsService.php:17
4220 +msgid "Bug Report"
4221 +msgstr ""
4222 +
4223 +#: app/Services/Tickets/CustomFieldsService.php:18
4224 +msgid "Feature Request"
4225 +msgstr ""
4226 +
4227 +#: app/Services/Tickets/CustomFieldsService.php:19
4228 +msgid "Integration Issues"
4229 +msgstr ""
4230 +
4231 +#: app/Services/Tickets/CustomFieldsService.php:25
4232 +#: app/Services/Tickets/CustomFieldsService.php:28
4233 +msgid "Invoice Number"
4234 +msgstr ""
4235 +
4236 +#: app/Services/Tickets/CustomFieldsService.php:26
4237 +msgid "Please let us know your invoice number"
4238 +msgstr ""
4239 +
4240 +#: app/Services/Tickets/CustomFieldsService.php:34
4241 +#: app/Services/Tickets/CustomFieldsService.php:37
4242 +msgid "Details about the issue"
4243 +msgstr ""
4244 +
4245 +#: app/Services/Tickets/CustomFieldsService.php:35
4246 +msgid "Please let us know more details about this issue"
4247 +msgstr ""
4248 +
4249 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:43
4250 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
4251 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
4252 +msgid "Sorry, no tickets available for import."
4253 +msgstr ""
4254 +
4255 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:70
4256 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
4257 +#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
4258 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
4259 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
4260 +#: app/Services/Tickets/Importer/ZendeskTickets.php:148
4261 +msgid "All tickets have been imported successfully"
4262 +msgstr ""
4263 +
4264 +#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:247
4265 +msgid "All tickets have been deleted successfully"
4266 +msgstr ""
4267 +
4268 +#: app/Services/Tickets/Importer/Common.php:88
4269 +msgid "Attachment URL is not allowed."
4270 +msgstr ""
4271 +
4272 +#: app/Services/Tickets/Importer/Common.php:94
4273 +msgid "Could not create the attachment import directory."
4274 +msgstr ""
4275 +
4276 +#: app/Services/Tickets/Importer/Common.php:99
4277 +msgid "Could not resolve the attachment import directory."
4278 +msgstr ""
4279 +
4280 +#: app/Services/Tickets/Importer/Common.php:120
4281 +msgid "Resolved attachment path escapes the import directory."
4282 +msgstr ""
4283 +
615 4284 #: app/Services/Tickets/Importer/Common.php:146
4285 +#, php-format
616 4286 msgid "Attachment download failed with HTTP status %d."
617 4287 msgstr ""
618 4288
619 4289 #: app/Services/Tickets/Importer/Common.php:151
@@ -623,3488 +4293,5905 @@
623 4293 #: app/Services/Tickets/Importer/Common.php:155
624 4294 msgid "Attachment exceeds the maximum allowed download size."
625 4295 msgstr ""
626 4296
4297 +#: app/Services/Tickets/Importer/Common.php:160
4298 +msgid "Could not write the downloaded attachment."
4299 +msgstr ""
4300 +
627 4301 #: app/Services/Tickets/Importer/Common.php:166
628 4302 msgid "Attachment file type is not allowed."
629 4303 msgstr ""
630 4304
631 -#: app/Services/Tickets/Importer/Common.php:88
632 -msgid "Attachment URL is not allowed."
4305 +#: app/Services/Tickets/Importer/Common.php:171
4306 +msgid "Could not save the downloaded attachment."
633 4307 msgstr ""
634 4308
4309 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
4310 +msgid "Freshdesk API URL is not allowed."
4311 +msgstr ""
4312 +
4313 +#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
4314 +msgid "Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk portal."
4315 +msgstr ""
4316 +
4317 +#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
4318 +msgid "All JS Helpdesk tickets and associated data have been deleted. You may now deactivate JS Helpdesk Plugin and start using Fluent Support"
4319 +msgstr ""
4320 +
4321 +#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
4322 +msgid "All Support Candy Tickets and associated data have been deleted. You may now deactivate Support Candy Plugin and start using Fluent Support"
4323 +msgstr ""
4324 +
635 4325 #: app/Services/Tickets/Importer/ZendeskTickets.php:291
636 4326 msgid "Authentication failed. Please check your Zendesk credentials."
637 4327 msgstr ""
638 4328
639 -#: app/Modules/MCP/Support/PermissionGate.php:50
640 -msgid "Authentication required to access the Fluent Support MCP server."
4329 +#: app/Services/Tickets/Importer/ZendeskTickets.php:347
4330 +msgid "Zendesk API URL is not allowed."
641 4331 msgstr ""
642 4332
643 -#: app/Services/Helper.php:1212
644 -msgid "Auto Close Settings"
4333 +#: app/Services/Tickets/Importer/ZendeskTickets.php:503
4334 +msgid "Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
645 4335 msgstr ""
646 4336
647 -#: app/Http/Controllers/McpSettingsController.php:93
648 -msgid ""
649 -"Automatic install needs a Fluent Pro plugin active. Install FluentHub "
650 -"manually, then reload this page to connect Fluent Support with AI agents."
4337 +#: app/Services/Tickets/TicketService.php:72
4338 +msgid "Ticket has been reopened"
651 4339 msgstr ""
652 4340
653 -#: app/Services/Notifications/NotificationCategory.php:37
654 -msgid "Automation Triggers"
4341 +#. translators: %1$s is the name of the person who assigned the ticket, %2$s is the assigned agent's name
4342 +#: app/Services/Tickets/TicketService.php:101
4343 +#, php-format
4344 +msgid "%1$s assigned %2$s to this ticket"
655 4345 msgstr ""
656 4346
657 -#: app/Hooks/Handlers/InternalNotificationHandler.php:305
4347 +#. translators: %s is the agent's name
4348 +#: app/Services/Tickets/TicketService.php:103
658 4349 #, php-format
659 -msgid "Automation workflow \"%s\" was triggered"
4350 +msgid "%s assigned this ticket to themselves"
660 4351 msgstr ""
661 4352
662 -#: app/Services/Helper.php:851
663 -msgid "Average Waiting"
4353 +#. translators: %s is the agent's name
4354 +#: app/Services/Tickets/TicketService.php:254
4355 +#: app/Services/TranslationStrings.php:64
4356 +#, php-format
4357 +msgid "%s started this conversation"
664 4358 msgstr ""
665 4359
666 -#: app/Services/Tickets/TicketStats.php:49
4360 +#: app/Services/Tickets/TicketService.php:340
4361 +msgid "Sorry, you do not have permission to create a ticket in this business box"
4362 +msgstr ""
4363 +
4364 +#: app/Services/Tickets/TicketStats.php:21
4365 +#: app/Services/TranslationStrings.php:1346
4366 +msgid "Total Tickets"
4367 +msgstr ""
4368 +
4369 +#: app/Services/Tickets/TicketStats.php:39
4370 +msgid "Un-Assigned Tickets"
4371 +msgstr ""
4372 +
4373 +#: app/Services/Tickets/TicketStats.php:51
667 4374 msgid "Awaiting Replies"
668 4375 msgstr ""
669 4376
670 -#: app/Services/Helper.php:1077
671 -msgid "BetterDocs"
4377 +#. translators: %1$s is the number of closed tickets in the selection, %2$s is the number of selected tickets
4378 +#: app/Services/TranslationStrings.php:18
4379 +#, php-format
4380 +msgid "%1$s of %2$s selected tickets are closed. Only they reopen."
672 4381 msgstr ""
673 4382
674 -#: app/Models/Traits/CustomerTrait.php:181
675 -msgid "Blocked"
4383 +#. translators: %1$s is the number of selected replies, %2$s the total number of replies on the ticket
4384 +#: app/Services/TranslationStrings.php:20
4385 +#, php-format
4386 +msgid "%1$s of %2$s ticket replies sent as context"
676 4387 msgstr ""
677 4388
678 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:412
679 -msgid "Bot ID is not set for this product."
4389 +#. translators: %1$s is the number of tickets audited so far, %2$s the total number of tickets in the run
4390 +#: app/Services/TranslationStrings.php:22
4391 +#, php-format
4392 +msgid "%1$s of %2$s tickets processed"
680 4393 msgstr ""
681 4394
682 -#: app/Services/Helper.php:1042
683 -msgid "BuddyBoss"
4395 +#. translators: %1$s is the number of tickets queued for the audit, %2$s the number of tickets in the date range
4396 +#: app/Services/TranslationStrings.php:24
4397 +#, php-format
4398 +msgid "%1$s of %2$s tickets queued. Narrow the date range or run again to cover the rest."
684 4399 msgstr ""
685 4400
686 -#: app/Services/Tickets/CustomFieldsService.php:17
687 -msgid "Bug Report"
4401 +#. translators: %1$s is the number of selected tickets, %2$s the total number of tickets
4402 +#: app/Services/TranslationStrings.php:26
4403 +#, php-format
4404 +msgid "%1$s out of %2$s tickets"
688 4405 msgstr ""
689 4406
690 -#: app/Services/Helper.php:1031
691 -msgid ""
692 -"Build and manage vibrant online communities with integrated LMS features "
693 -"directly within WordPress."
4407 +#. translators: a duration, %1$s is days and %2$s is hours, for example "3d 4h"
4408 +#: app/Services/TranslationStrings.php:28
4409 +#, php-format
4410 +msgid "%1$sd %2$sh"
694 4411 msgstr ""
695 4412
696 -#: app/Modules/MCP/AbilitiesRegistrar.php:416
697 -msgid "Bulk Ticket Action"
4413 +#. translators: a duration, %1$s is hours and %2$s is minutes, for example "2h 14m"
4414 +#: app/Services/TranslationStrings.php:30
4415 +#, php-format
4416 +msgid "%1$sh %2$sm"
698 4417 msgstr ""
699 4418
700 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
701 -msgid "Business"
4419 +#. translators: %s is the integration name, e.g. Slack
4420 +#: app/Services/TranslationStrings.php:32
4421 +#, php-format
4422 +msgid "%s Integration Settings"
702 4423 msgstr ""
703 4424
704 -#: app/Services/Helper.php:1087
705 -msgid "Business communication platform designed for privacy"
4425 +#. translators: %s is the number of agents viewing this ticket
4426 +#: app/Services/TranslationStrings.php:34
4427 +#, php-format
4428 +msgid "%s People Watching"
706 4429 msgstr ""
707 4430
708 -#: app/Services/Helper.php:1017
709 -msgid "Business communication platform designed for security"
4431 +#. translators: %s is the number of permissions the agent has
4432 +#: app/Services/TranslationStrings.php:36
4433 +#, php-format
4434 +msgid "%s Permission"
710 4435 msgstr ""
711 4436
712 -#: app/Services/Helper.php:1052
713 -msgid "Business communication platform designed for tech"
4437 +#. translators: %s is the number of permissions the agent has
4438 +#: app/Services/TranslationStrings.php:38
4439 +#, php-format
4440 +msgid "%s Permissions"
714 4441 msgstr ""
715 4442
716 -#: app/Services/Helper.php:996
717 -msgid "Business communication platform designed to scale"
4443 +#. translators: %s is the number of agents viewing this ticket
4444 +#: app/Services/TranslationStrings.php:40
4445 +#, php-format
4446 +msgid "%s Person Watching"
718 4447 msgstr ""
719 4448
720 -#: app/Hooks/Handlers/Menu.php:104 app/Hooks/Handlers/Menu.php:105
721 -#: app/Hooks/Handlers/Menu.php:173
722 -msgid "Business Inboxes"
4449 +#. translators: %s is the number of teams selected in the filter
4450 +#: app/Services/TranslationStrings.php:42
4451 +#, php-format
4452 +msgid "%s Team"
723 4453 msgstr ""
724 4454
725 -#: app/Services/Notifications/NotificationSettings.php:121
726 -msgid ""
727 -"By default, agents are not notified for their own actions. Enable this only "
728 -"if agents should receive notifications when they are already the normal "
729 -"recipient for an action they performed themselves."
4455 +#. translators: %s is the number of teams selected in the filter
4456 +#: app/Services/TranslationStrings.php:44
4457 +#, php-format
4458 +msgid "%s Teams"
730 4459 msgstr ""
731 4460
732 -#: app/Modules/MCP/Tools/TicketTools.php:725
733 -msgid "Cannot change the status of a closed ticket via update-ticket."
4461 +#. translators: %s is the number of tickets closed in the selected period
4462 +#: app/Services/TranslationStrings.php:46
4463 +#, php-format
4464 +msgid "%s closed"
734 4465 msgstr ""
735 4466
736 -#: app/Modules/MCP/Tools/ResponseTools.php:224
737 -msgid "Cannot reply to a closed ticket. Reopen it first, then reply."
4467 +#. translators: %s is the estimated time, e.g. "2h"
4468 +#: app/Services/TranslationStrings.php:48
4469 +#, php-format
4470 +msgid "%s estimated"
738 4471 msgstr ""
739 4472
740 -#: app/Http/Controllers/FluentBotController.php:391
741 -msgid "Chat ID already set for this ticket"
4473 +#. translators: %s is the total time logged, e.g. "1h 30m"
4474 +#: app/Services/TranslationStrings.php:50
4475 +#, php-format
4476 +msgid "%s logged"
742 4477 msgstr ""
743 4478
744 -#: app/Models/Customer.php:54 app/Models/Traits/CustomerTrait.php:212
745 -#: app/Models/Traits/CustomerTrait.php:214
746 -#: app/Hooks/Handlers/AuthHandler.php:411
747 -#: app/Hooks/Handlers/AuthHandler.php:413
748 -#: app/Hooks/Handlers/PrivacyHandler.php:240
749 -msgid "City"
4479 +#. translators: %s is the meeting length in minutes
4480 +#: app/Services/TranslationStrings.php:52
4481 +#, php-format
4482 +msgid "%s min"
750 4483 msgstr ""
751 4484
752 -#: app/Modules/MCP/AbilitiesRegistrar.php:114
753 -msgid ""
754 -"Close a ticket. Optionally send a final customer-visible reply and/or an "
755 -"internal note in the same call. This is the simplest way to close — use it "
756 -"instead of reply-to-ticket when closing is the primary intent. Set "
757 -"silent=true to close without firing the close notification or any "
758 -"automations bound to it (the same as \"Close Silently\" in the admin UI) — "
759 -"useful for tidying up spam, duplicates, or a stale backlog."
4485 +#. translators: %s is the number of matching options not shown in the list
4486 +#: app/Services/TranslationStrings.php:54
4487 +#, php-format
4488 +msgid "%s more. Search to narrow the list."
760 4489 msgstr ""
761 4490
762 -#: app/Modules/MCP/AbilitiesRegistrar.php:113
763 -msgid "Close Ticket"
4491 +#. translators: %s is the number of replies added while the agent was writing
4492 +#: app/Services/TranslationStrings.php:56
4493 +#, php-format
4494 +msgid "%s new replies arrived while you were writing."
764 4495 msgstr ""
765 4496
766 -#: app/Services/Helper.php:123 app/Services/Helper.php:849
767 -msgid "Closed"
4497 +#. translators: %s is the number of replies added while the agent was writing
4498 +#: app/Services/TranslationStrings.php:58
4499 +#, php-format
4500 +msgid "%s new reply arrived while you were writing."
768 4501 msgstr ""
769 4502
770 -#: app/Services/Notifications/NotificationEventMap.php:74
771 -msgid "closed a ticket"
4503 +#. translators: %s is the name of the customer or agent who replied
4504 +#: app/Services/TranslationStrings.php:60
4505 +#, php-format
4506 +msgid "%s replied while you were writing."
772 4507 msgstr ""
773 4508
774 -#: app/Modules/StatModule.php:82 app/Modules/StatModule.php:129
775 -#: app/Modules/StatModule.php:181
776 -#: app/Http/Controllers/ReportingController.php:244
777 -#: app/Services/Tickets/TicketStats.php:43
778 -msgid "Closed Tickets"
4509 +#. translators: %s is the number of selected tickets
4510 +#: app/Services/TranslationStrings.php:62
4511 +#, php-format
4512 +msgid "%s selected"
779 4513 msgstr ""
780 4514
781 -#: app/Http/Controllers/TicketController.php:1028
782 -msgid ""
783 -"Closing or reopening a ticket must use the dedicated close and re-open "
784 -"actions."
4515 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4516 +#: app/Services/TranslationStrings.php:66
4517 +#, php-format
4518 +msgid "%s tag"
785 4519 msgstr ""
786 4520
787 -#: app/Hooks/Handlers/EmailVerificationHandler.php:134
788 -msgid "Complete Signup"
4521 +#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
4522 +#: app/Services/TranslationStrings.php:68
4523 +#, php-format
4524 +msgid "%s tags"
789 4525 msgstr ""
790 4526
791 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
792 -msgid "Configuration required!"
4527 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4528 +#: app/Services/TranslationStrings.php:70
4529 +#, php-format
4530 +msgid "%s ticket"
793 4531 msgstr ""
794 4532
795 -#: app/Hooks/Handlers/CustomerPortalHandler.php:152
796 -msgid ""
797 -"Confirm the new address to move your support messages and bring across any "
798 -"tickets you opened from it. We will email a link to that address."
4533 +#. translators: %s is the number of selected tickets
4534 +#: app/Services/TranslationStrings.php:72
4535 +#, php-format
4536 +msgid "%s ticket selected"
799 4537 msgstr ""
800 4538
801 -#: app/Services/EmailClaimService.php:185
802 -msgid "Confirm this address"
4539 +#. translators: %s is the number of tickets the audit run could not process
4540 +#: app/Services/TranslationStrings.php:74
4541 +#, php-format
4542 +msgid "%s ticket wasn't audited in this run. Click Run Audit again to retry it."
803 4543 msgstr ""
804 4544
805 -#: app/Services/EmailClaimService.php:202
806 -msgid "Confirm your support email address"
4545 +#. translators: %s is the number of selected tickets. Used inside button labels such as "Close 3 tickets"
4546 +#: app/Services/TranslationStrings.php:76
4547 +#, php-format
4548 +msgid "%s tickets"
807 4549 msgstr ""
808 4550
809 -#. %s is the email address the confirmation was sent to
810 -#: app/Hooks/Handlers/CustomerPortalHandler.php:176
4551 +#. translators: %s is the number of selected tickets
4552 +#: app/Services/TranslationStrings.php:78
811 4553 #, php-format
812 -msgid "Confirmation email sent to %s. Open the link in that inbox to finish."
4554 +msgid "%s tickets selected"
813 4555 msgstr ""
814 4556
815 -#: app/Services/FluentCRMServices.php:144
816 -msgid "Contact could not be found"
4557 +#. translators: %s is the number of tickets the audit run could not process
4558 +#: app/Services/TranslationStrings.php:80
4559 +#, php-format
4560 +msgid "%s tickets weren't audited in this run. Click Run Audit again to retry any that still need it."
817 4561 msgstr ""
818 4562
819 -#. 1: previous email address, 2: new email address
820 -#: app/Services/ProfileInfoService.php:299
4563 +#. translators: %s is the number of MCP tools registered
4564 +#: app/Services/TranslationStrings.php:82
821 4565 #, php-format
822 -msgid ""
823 -"Contact email changed from %1$s to %2$s by a support agent editing the "
824 -"customer."
4566 +msgid "%s tool registered"
825 4567 msgstr ""
826 4568
827 -#. 1: previous email address, 2: new email address
828 -#: app/Services/ProfileInfoService.php:294
4569 +#. translators: %s is the number of MCP tools registered
4570 +#: app/Services/TranslationStrings.php:84
829 4571 #, php-format
830 -msgid ""
831 -"Contact email changed from %1$s to %2$s by an administrator editing the "
832 -"WordPress account."
4572 +msgid "%s tools registered"
833 4573 msgstr ""
834 4574
835 -#. 1: previous email address, 2: new email address
836 -#: app/Services/ProfileInfoService.php:304
4575 +#. translators: a duration in minutes, for example "45m"
4576 +#: app/Services/TranslationStrings.php:86
837 4577 #, php-format
838 -msgid ""
839 -"Contact email changed from %1$s to %2$s, confirmed by the account holder "
840 -"from the support portal."
4578 +msgid "%sm"
841 4579 msgstr ""
842 4580
843 -#. 1: previous email address, 2: new email address
844 -#: app/Services/ProfileInfoService.php:308
4581 +#. translators: %s is the business.name smartcode
4582 +#: app/Services/TranslationStrings.php:88
845 4583 #, php-format
846 -msgid ""
847 -"Contact email changed from %1$s to %2$s, confirmed through WordPress email "
848 -"verification."
4584 +msgid "(%s is this inbox name)"
849 4585 msgstr ""
850 4586
851 -#: app/Modules/MCP/Tools/ResponseTools.php:116
852 -msgid "content cannot be empty"
4587 +#. translators: %s is the date of the last migration
4588 +#: app/Services/TranslationStrings.php:90
4589 +#, php-format
4590 +msgid "(Last migration: %s)"
853 4591 msgstr ""
854 4592
855 -#: app/Http/Controllers/CustomerPortalController.php:134
856 -msgid "Content is required"
4593 +#: app/Services/TranslationStrings.php:91
4594 +msgid "(Maximum visibility)"
857 4595 msgstr ""
858 4596
859 -#: app/Modules/MCP/Tools/ResponseTools.php:333
860 -msgid "content is required"
4597 +#: app/Services/TranslationStrings.php:92
4598 +msgid "(Standard spacing)"
861 4599 msgstr ""
862 4600
863 -#: app/Modules/MCP/Tools/ResponseTools.php:209
864 -msgid "content or saved_reply_id is required"
4601 +#: app/Services/TranslationStrings.php:93
4602 +msgid "(Table columns)"
865 4603 msgstr ""
866 4604
867 -#: app/Http/Controllers/FluentBotController.php:552
868 -msgid "Conversation"
4605 +#: app/Services/TranslationStrings.php:94
4606 +msgid "+ Add Product Bot"
869 4607 msgstr ""
870 4608
871 -#: app/Hooks/Handlers/PrivacyHandler.php:161
872 -msgid "Conversation Attachments"
4609 +#: app/Services/TranslationStrings.php:95
4610 +msgid "+ Add Prompt Option"
873 4611 msgstr ""
874 4612
875 -#: app/Hooks/Handlers/PrivacyHandler.php:157
876 -msgid "Conversation Content"
4613 +#. translators: %s is the number of additional items not shown
4614 +#: app/Services/TranslationStrings.php:97
4615 +#, php-format
4616 +msgid "+%s more"
877 4617 msgstr ""
878 4618
879 -#: app/Hooks/Handlers/PrivacyHandler.php:165
880 -msgid "Conversation Created At"
4619 +#: app/Services/TranslationStrings.php:98
4620 +msgid ". You can set your actions and run the workflow actions from ticket page."
881 4621 msgstr ""
882 4622
883 -#: app/Hooks/Handlers/PrivacyHandler.php:149
884 -msgid "Conversation ID"
4623 +#: app/Services/TranslationStrings.php:99
4624 +msgid "0.0: Deterministic"
885 4625 msgstr ""
886 4626
887 -#: app/Http/Controllers/FluentBotController.php:513
888 -msgid "Conversation not found for this ticket."
4627 +#: app/Services/TranslationStrings.php:100
4628 +msgid "0.1 to 0.3: Grounded"
889 4629 msgstr ""
890 4630
891 -#: app/Services/EmailNotification/Settings.php:461
892 -msgid "Copy"
4631 +#: app/Services/TranslationStrings.php:101
4632 +msgid "0.4 to 0.7: Balanced"
893 4633 msgstr ""
894 4634
895 -#: app/Services/EmailNotification/Settings.php:463
896 -msgid "Copy this URL and add it to your FluentCommunity menu."
4635 +#: app/Services/TranslationStrings.php:102
4636 +msgid "0.8 to 1.0: Creative"
897 4637 msgstr ""
898 4638
899 -#: app/Services/Tickets/Importer/Common.php:94
900 -msgid "Could not create the attachment import directory."
4639 +#: app/Services/TranslationStrings.php:103
4640 +msgid "1.1 to 1.5: Divergent"
901 4641 msgstr ""
902 4642
903 -#: app/Services/Tickets/Importer/Common.php:99
904 -msgid "Could not resolve the attachment import directory."
4643 +#: app/Services/TranslationStrings.php:104
4644 +msgid "1.6 to 2.0: Unstable"
905 4645 msgstr ""
906 4646
907 -#: app/Services/Tickets/Importer/Common.php:171
908 -msgid "Could not save the downloaded attachment."
4647 +#. translators: %s is the last four characters of the saved API key
4648 +#: app/Services/TranslationStrings.php:106
4649 +#, php-format
4650 +msgid "A key ending in %s is saved."
909 4651 msgstr ""
910 4652
911 -#: app/Services/Tickets/Importer/Common.php:160
912 -msgid "Could not write the downloaded attachment."
4653 +#: app/Services/TranslationStrings.php:107
4654 +msgid "A key is already saved. Enter a new one only to replace it."
913 4655 msgstr ""
914 4656
915 -#: app/Hooks/Handlers/AdminBarHandler.php:90
916 -msgid "Count"
4657 +#: app/Services/TranslationStrings.php:108
4658 +msgid "AI Activities"
917 4659 msgstr ""
918 4660
919 -#: app/Models/Customer.php:57 app/Models/Traits/CustomerTrait.php:233
920 -#: app/Models/Traits/CustomerTrait.php:234
921 -#: app/Hooks/Handlers/AuthHandler.php:432
922 -#: app/Hooks/Handlers/PrivacyHandler.php:252
923 -msgid "Country"
4661 +#: app/Services/TranslationStrings.php:109
4662 +msgid "AI Intelligence"
924 4663 msgstr ""
925 4664
926 -#: app/Services/Helper.php:989 app/Services/Helper.php:1010
927 -#: app/Services/Helper.php:1108
928 -msgid "Course and e-learning platform built for WordPress"
4665 +#: app/Services/TranslationStrings.php:111
4666 +msgid "AI Provider"
929 4667 msgstr ""
930 4668
931 -#: app/Modules/MCP/AbilitiesRegistrar.php:310
932 -msgid ""
933 -"Create a new saved/canned reply for reuse across tickets. Use when you "
934 -"notice yourself sending the same answer repeatedly. Content supports "
935 -"placeholders expanded automatically at send time: {{customer.first_name}}, "
936 -"{{customer.last_name}}, {{agent.first_name}}, {{agent.last_name}}, {{ticket."
937 -"title}}. Use the dot form exactly as shown — {{customer.first_name}}, not "
938 -"{{customer_first_name}} — unrecognized placeholders are sent to the customer "
939 -"as literal text."
4669 +#: app/Services/TranslationStrings.php:112
4670 +msgid "AI Summary"
940 4671 msgstr ""
941 4672
942 -#: app/Modules/MCP/AbilitiesRegistrar.php:73
943 -msgid ""
944 -"Create a new support ticket on behalf of a customer. Requires title, content,"
945 -" and customer_email. Automatically creates the customer if the email is new. "
946 -"By default the ticket is logged on the customer's behalf (\"created by "
947 -"agent\") — the customer gets a notification that a ticket was opened for "
948 -"them. Set agent_initiated=true only when the agent is proactively reaching "
949 -"out to start a conversation (e.g. billing follow-up, onboarding, account "
950 -"review); then the content is sent to the customer as the agent's first reply "
951 -"instead. Use get-support-context first to get valid product_id, mailbox_id, "
952 -"and agent_id values."
4673 +#: app/Services/TranslationStrings.php:113
4674 +msgid "AI Ticket Audit"
953 4675 msgstr ""
954 4676
955 -#: app/Modules/MCP/AbilitiesRegistrar.php:252
956 -msgid ""
957 -"Create a new ticket tag for categorization and reporting, without attaching "
958 -"it to a ticket. If a tag with the same title already exists, that existing "
959 -"tag is returned instead of creating a duplicate. To create and apply a tag "
960 -"to a ticket in one call, pass add_tag_names to tag-ticket instead."
4677 +#. translators: %s is the one-line summary the AI audit wrote for the ticket
4678 +#: app/Services/TranslationStrings.php:115
4679 +#, php-format
4680 +msgid "AI audit: %s"
961 4681 msgstr ""
962 4682
963 -#: app/Hooks/Handlers/AuthHandler.php:80
964 -msgid "Create an account"
4683 +#: app/Services/TranslationStrings.php:116
4684 +msgid "AND"
965 4685 msgstr ""
966 4686
967 -#: app/Modules/MCP/AbilitiesRegistrar.php:309
968 -msgid "Create Saved Reply"
4687 +#: app/Services/TranslationStrings.php:117
4688 +msgid "API Key"
969 4689 msgstr ""
970 4690
971 -#: app/Modules/MCP/AbilitiesRegistrar.php:72
972 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
973 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
974 -msgid "Create Support Ticket"
4691 +#: app/Services/TranslationStrings.php:118
4692 +msgid "API key is required"
975 4693 msgstr ""
976 4694
977 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:38
978 -msgid "Create Support Ticket From Your Form Submission in FluentSupport"
4695 +#: app/Services/TranslationStrings.php:119
4696 +msgid "API key saved. Leave blank to keep it."
979 4697 msgstr ""
980 4698
981 -#: app/Modules/MCP/AbilitiesRegistrar.php:251
982 -msgid "Create Ticket Tag"
4699 +#: app/Services/TranslationStrings.php:120
4700 +msgid "Access Token"
983 4701 msgstr ""
984 4702
985 -#: app/Hooks/Handlers/PrivacyHandler.php:256
986 -msgid "Created At"
4703 +#: app/Services/TranslationStrings.php:122
4704 +msgid "Action Title"
987 4705 msgstr ""
988 4706
989 -#: app/Services/Helper.php:63 app/Services/Helper.php:77
990 -msgid "Critical"
4707 +#: app/Services/TranslationStrings.php:123
4708 +msgid "Actions"
991 4709 msgstr ""
992 4710
993 -#: app/Services/Helper.php:195
994 -msgid "CSV"
4711 +#: app/Services/TranslationStrings.php:124
4712 +msgid "Activate FluentHub"
995 4713 msgstr ""
996 4714
997 -#: app/Services/Helper.php:1177
998 -msgid "Custom Fields"
4715 +#: app/Services/TranslationStrings.php:125
4716 +msgid "Activate a different license key"
999 4717 msgstr ""
1000 4718
1001 -#: app/Services/EmailNotification/Settings.php:312
1002 -msgid "Custom Registration Form Field"
4719 +#: app/Services/TranslationStrings.php:127
4720 +msgid "Active Agents"
1003 4721 msgstr ""
1004 4722
1005 -#: app/Http/Controllers/TicketController.php:1791
1006 -msgid "Customer already assigned to this ticket."
4723 +#: app/Services/TranslationStrings.php:128
4724 +msgid "Active agents"
1007 4725 msgstr ""
1008 4726
1009 -#: app/Http/Controllers/CustomerController.php:279
1010 -msgid "Customer avatar reset to gravatar default"
4727 +#: app/Services/TranslationStrings.php:129
4728 +msgid "Activity"
1011 4729 msgstr ""
1012 4730
1013 -#: app/Http/Controllers/TicketController.php:211
1014 -msgid "Customer could not be created"
4731 +#: app/Services/TranslationStrings.php:130
4732 +msgid "Activity Log Settings"
1015 4733 msgstr ""
1016 4734
1017 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
1018 -msgid "Customer Data"
4735 +#: app/Services/TranslationStrings.php:131
4736 +msgid "Activity Logs are currently disabled"
1019 4737 msgstr ""
1020 4738
1021 -#: app/Models/Traits/CustomerTrait.php:445
1022 -msgid "Customer Deleted Successfully"
4739 +#: app/Services/TranslationStrings.php:132
4740 +msgid "Activity Trends by Time of Day"
1023 4741 msgstr ""
1024 4742
1025 -#. %1$d: number of customers deleted
1026 -#: app/Models/Traits/CustomerTrait.php:488
1027 -msgid "Customer deleted successfully"
4743 +#: app/Services/TranslationStrings.php:133
4744 +msgid "Adapter"
1028 4745 msgstr ""
1029 4746
1030 -#: app/Http/Controllers/CustomerController.php:122
1031 -msgid "Customer has been added"
4747 +#: app/Services/TranslationStrings.php:134
4748 +msgid "Add"
1032 4749 msgstr ""
1033 4750
1034 -#: app/Http/Controllers/TicketController.php:1797
1035 -#: app/Http/Controllers/CustomerController.php:187
1036 -msgid "Customer has been updated"
4751 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
4752 +#: app/Services/TranslationStrings.php:136
4753 +#, php-format
4754 +msgid "Add %1$s to %2$s"
1037 4755 msgstr ""
1038 4756
1039 -#: app/Hooks/Handlers/PrivacyHandler.php:204
1040 -msgid "Customer ID"
4757 +#: app/Services/TranslationStrings.php:137
4758 +msgid "Add Another Action"
1041 4759 msgstr ""
1042 4760
1043 -#: app/Services/CustomerPortalService.php:278
1044 -msgid "Customer not found"
4761 +#: app/Services/TranslationStrings.php:138
4762 +#: app/Services/TranslationStrings.php:1587
4763 +msgid "Add Attachment"
1045 4764 msgstr ""
1046 4765
1047 -#: app/Modules/MCP/Tools/CustomerTools.php:110
1048 -msgid "Customer not found. Provide customer_id, email, or name."
4766 +#: app/Services/TranslationStrings.php:139
4767 +msgid "Add Bookmark"
1049 4768 msgstr ""
1050 4769
1051 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
1052 -msgid "Customer Other Fields"
4770 +#: app/Services/TranslationStrings.php:140
4771 +msgid "Add Business Inbox"
1053 4772 msgstr ""
1054 4773
1055 -#: app/Services/EmailNotification/Settings.php:207
1056 -msgid "Customer Portal"
4774 +#: app/Services/TranslationStrings.php:141
4775 +msgid "Add Customer"
1057 4776 msgstr ""
1058 4777
1059 -#: app/Hooks/Handlers/CustomerPortalHandler.php:45
1060 -msgid ""
1061 -"Customer Portal is only accessible by Customers. Looks like you are a "
1062 -"support staff"
4778 +#: app/Services/TranslationStrings.php:142
4779 +msgid "Add Draft Reply"
1063 4780 msgstr ""
1064 4781
1065 -#: app/Models/Customer.php:51
1066 -msgid "Customer Title"
4782 +#: app/Services/TranslationStrings.php:143
4783 +msgid "Add Group"
1067 4784 msgstr ""
1068 4785
1069 -#: app/Hooks/Handlers/Menu.php:82 app/Hooks/Handlers/Menu.php:83
1070 -#: app/Hooks/Handlers/Menu.php:189
1071 -msgid "Customers"
4786 +#: app/Services/TranslationStrings.php:145
4787 +msgid "Add Log"
1072 4788 msgstr ""
1073 4789
1074 -#: app/Hooks/Handlers/Menu.php:52 app/Hooks/Handlers/Menu.php:53
1075 -#: app/Hooks/Handlers/Menu.php:153
1076 -msgid "Dashboard"
4790 +#: app/Services/TranslationStrings.php:146
4791 +msgid "Add More"
1077 4792 msgstr ""
1078 4793
1079 -#: app/Services/EmailNotification/Settings.php:421
1080 -msgid "Default Portal Page"
4794 +#: app/Services/TranslationStrings.php:147
4795 +msgid "Add New"
1081 4796 msgstr ""
1082 4797
1083 -#: app/Http/Controllers/SettingsController.php:211
1084 -msgid "Default status for new contacts"
4798 +#: app/Services/TranslationStrings.php:148
4799 +msgid "Add New Business Box"
1085 4800 msgstr ""
1086 4801
1087 -#: app/Services/EmailNotification/Settings.php:278
1088 -msgid "Delete all attachments on ticket close"
4802 +#: app/Services/TranslationStrings.php:149
4803 +msgid "Add New Custom Field"
1089 4804 msgstr ""
1090 4805
1091 -#: app/Modules/MCP/AbilitiesRegistrar.php:342
1092 -msgid "Delete Saved Reply"
4806 +#: app/Services/TranslationStrings.php:150
4807 +msgid "Add New Field"
1093 4808 msgstr ""
1094 4809
1095 -#: app/Modules/MCP/AbilitiesRegistrar.php:163
1096 -msgid "Delete Ticket"
4810 +#: app/Services/TranslationStrings.php:151
4811 +msgid "Add New Support Staff"
1097 4812 msgstr ""
1098 4813
1099 -#: app/Modules/PermissionManager.php:469
1100 -msgid "Delete Tickets & Individual Responses"
4814 +#: app/Services/TranslationStrings.php:152
4815 +msgid "Add Tags"
1101 4816 msgstr ""
1102 4817
1103 -#: app/Services/Tickets/CustomFieldsService.php:34
1104 -#: app/Services/Tickets/CustomFieldsService.php:37
1105 -msgid "Details about the issue"
4818 +#: app/Services/TranslationStrings.php:153
4819 +msgid "Add Task to Fluent Boards"
1106 4820 msgstr ""
1107 4821
1108 -#: app/Services/EmailNotification/Settings.php:252
1109 -msgid "Disable Public Ticket interaction"
4822 +#: app/Services/TranslationStrings.php:154
4823 +msgid "Add Ticket"
1110 4824 msgstr ""
1111 4825
1112 -#: app/Http/Controllers/TicketController.php:810
1113 -msgid "Discard draft successfully"
4826 +#: app/Services/TranslationStrings.php:155
4827 +msgid "Add Ticket Tag"
1114 4828 msgstr ""
1115 4829
1116 -#: app/Services/Helper.php:1049
1117 -msgid "Discord"
4830 +#: app/Services/TranslationStrings.php:156
4831 +msgid "Add Watcher"
1118 4832 msgstr ""
1119 4833
1120 -#: app/Services/Helper.php:857
1121 -msgid "Dislikes"
4834 +#: app/Services/TranslationStrings.php:157
4835 +msgid "Add a New Business Inbox"
1122 4836 msgstr ""
1123 4837
1124 -#: app/Http/Controllers/TicketController.php:722
1125 -msgid "Draft has been added"
4838 +#: app/Services/TranslationStrings.php:158
4839 +msgid "Add a New Product"
1126 4840 msgstr ""
1127 4841
1128 -#: app/Http/Controllers/TicketController.php:709
1129 -msgid "Draft has been updated"
4842 +#: app/Services/TranslationStrings.php:159
4843 +msgid "Add a New Workflow"
1130 4844 msgstr ""
1131 4845
1132 -#: app/Http/Controllers/TicketController.php:788
1133 -msgid "Draft not found"
4846 +#: app/Services/TranslationStrings.php:160
4847 +msgid "Add a bot in FluentBot settings before chatting."
1134 4848 msgstr ""
1135 4849
1136 -#: app/Modules/PermissionManager.php:472
1137 -msgid "Draft Reply"
4850 +#: app/Services/TranslationStrings.php:161
4851 +msgid "Add a general bot or a product-specific bot in FluentBot settings before chatting."
1138 4852 msgstr ""
1139 4853
1140 -#: app/Http/Controllers/TicketController.php:1611
1141 -msgid "Draft response has been successfully approved."
4854 +#: app/Services/TranslationStrings.php:162
4855 +msgid "Add a message to include with the booking link (optional)"
1142 4856 msgstr ""
1143 4857
1144 -#: app/Services/Helper.php:1119
1145 -msgid "Dropbox"
4858 +#: app/Services/TranslationStrings.php:163
4859 +msgid "Add new customer"
1146 4860 msgstr ""
1147 4861
1148 -#: app/Services/Helper.php:1063
1149 -msgid "Easy Digital Downloads"
4862 +#: app/Services/TranslationStrings.php:164
4863 +msgid "Add or remove"
1150 4864 msgstr ""
1151 4865
1152 -#: app/Models/Traits/CustomerTrait.php:155
1153 -#: app/Models/Traits/CustomerTrait.php:157
1154 -#: app/Hooks/Handlers/PrivacyHandler.php:216
1155 -msgid "Email"
4866 +#: app/Services/TranslationStrings.php:165
4867 +msgid "Add team members to handle support tickets"
1156 4868 msgstr ""
1157 4869
1158 -#: app/Hooks/Handlers/AuthHandler.php:364
1159 -#: app/Hooks/Handlers/AuthHandler.php:453
1160 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
1161 -msgid "Email Address"
4870 +#: app/Services/TranslationStrings.php:166
4871 +msgid "Add to FluentBot"
1162 4872 msgstr ""
1163 4873
1164 -#: app/Http/Controllers/CustomerController.php:195
1165 -msgid "Email address has been assigned to other customer"
4874 +#: app/Services/TranslationStrings.php:167
4875 +msgid "Add to home"
1166 4876 msgstr ""
1167 4877
1168 -#: app/Http/Controllers/AuthController.php:243
1169 -msgid "Email and Password is required"
4878 +#: app/Services/TranslationStrings.php:168
4879 +msgid "Added"
1170 4880 msgstr ""
1171 4881
1172 -#: app/Http/Requests/AgentCreateRequest.php:20
1173 -msgid "Email is required"
4882 +#: app/Services/TranslationStrings.php:169
4883 +msgid "Added Internal Info"
1174 4884 msgstr ""
1175 4885
1176 -#: app/Http/Controllers/AuthController.php:292
1177 -#: app/Http/Controllers/AuthController.php:396
1178 -msgid "Email or Password is not valid. Please try again"
4886 +#: app/Services/TranslationStrings.php:170
4887 +msgid "Added Note"
1179 4888 msgstr ""
1180 4889
1181 -#: app/Services/Notifications/NotificationSettings.php:65
1182 -msgid "Enable Assignment Notifications"
4890 +#: app/Services/TranslationStrings.php:171
4891 +msgid "Additional Details"
1183 4892 msgstr ""
1184 4893
1185 -#: app/Services/Notifications/NotificationSettings.php:76
1186 -msgid "Enable Customer Reply Notifications"
4894 +#: app/Services/TranslationStrings.php:172
4895 +msgid "Additional Info"
1187 4896 msgstr ""
1188 4897
1189 -#: app/Services/EmailNotification/Settings.php:306
1190 -msgid "Enable Draft Mode"
4898 +#: app/Services/TranslationStrings.php:173
4899 +msgid "Admin Email Address"
1191 4900 msgstr ""
1192 4901
1193 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
1194 -msgid "Enable Dynamic Product Selection"
4902 +#: app/Services/TranslationStrings.php:174
4903 +msgid "Admin Label (Optional)"
1195 4904 msgstr ""
1196 4905
1197 -#: app/Services/EmailNotification/Settings.php:387
1198 -msgid "Enable Fluent Booking Integration"
4906 +#: app/Services/TranslationStrings.php:175
4907 +msgid "Admin Priority"
1199 4908 msgstr ""
1200 4909
1201 -#: app/Services/EmailNotification/Settings.php:286
1202 -msgid "Enable Fluent Summary In Admin Bar"
4910 +#: app/Services/TranslationStrings.php:176
4911 +msgid "Administrator, full site access"
1203 4912 msgstr ""
1204 4913
1205 -#: app/Http/Controllers/SettingsController.php:207
1206 -msgid "Enable FluentCRM Integration"
4914 +#: app/Services/TranslationStrings.php:177
4915 +msgid "Advanced filter"
1207 4916 msgstr ""
1208 4917
1209 -#: app/Services/EmailNotification/Settings.php:294
1210 -#: app/Services/Notifications/NotificationSettings.php:58
1211 -msgid "Enable Internal Notifications"
4918 +#: app/Services/TranslationStrings.php:178
4919 +msgid "Agent"
1212 4920 msgstr ""
1213 4921
1214 -#: app/Services/EmailNotification/Settings.php:328
1215 -msgid "Enable Keyboard Shortcuts"
4922 +#: app/Services/TranslationStrings.php:179
4923 +msgid "Agent Comparison"
1216 4924 msgstr ""
1217 4925
1218 -#: app/Services/EmailNotification/Settings.php:337
1219 -msgid "Enable Minimum Ticket Number"
4926 +#: app/Services/TranslationStrings.php:180
4927 +msgid "Agent Email"
1220 4928 msgstr ""
1221 4929
1222 -#: app/Services/EmailNotification/Settings.php:297
1223 -#: app/Services/Notifications/NotificationSettings.php:59
1224 -msgid ""
1225 -"Enable the in-app notification bell, unread counts, and notification event "
1226 -"storage for agents."
4930 +#: app/Services/TranslationStrings.php:183
4931 +msgid "Agent Group"
1227 4932 msgstr ""
1228 4933
1229 -#: app/Services/EmailNotification/Settings.php:338
1230 -msgid ""
1231 -"Enable this to start public ticket numbers from a custom minimum number."
4934 +#: app/Services/TranslationStrings.php:184
4935 +msgid "Agent Group Statistics"
1232 4936 msgstr ""
1233 4937
1234 -#: app/Services/Notifications/NotificationSettings.php:98
1235 -msgid "Enable Ticket Status Notifications"
4938 +#: app/Services/TranslationStrings.php:185
4939 +msgid "Agent Group Summary"
1236 4940 msgstr ""
1237 4941
1238 -#: app/Services/EmailNotification/Settings.php:320
1239 -msgid "Enable Two-Factor Authentication"
4942 +#: app/Services/TranslationStrings.php:186
4943 +msgid "Agent Groups Reports"
1240 4944 msgstr ""
1241 4945
1242 -#: app/Services/Notifications/NotificationSettings.php:87
1243 -msgid "Enable Workflow Notifications"
4946 +#: app/Services/TranslationStrings.php:188
4947 +msgid "Agent Only Field"
1244 4948 msgstr ""
1245 4949
1246 -#: app/Modules/MCP/Tools/ResponseTools.php:354
1247 -msgid "Failed to create internal note"
4950 +#: app/Services/TranslationStrings.php:189
4951 +msgid "Agent Performance"
1248 4952 msgstr ""
1249 4953
1250 -#: app/Modules/MCP/Tools/ResponseTools.php:276
1251 -msgid "Failed to create response"
4954 +#: app/Services/TranslationStrings.php:190
4955 +msgid "Agent Performance (Today)"
1252 4956 msgstr ""
1253 4957
1254 -#: app/Modules/MCP/Tools/ManagementTools.php:495
1255 -msgid "Failed to create tag"
4958 +#: app/Services/TranslationStrings.php:191
4959 +msgid "Agent Priority"
1256 4960 msgstr ""
1257 4961
1258 -#: app/Http/Controllers/FluentBoardsController.php:90
1259 -msgid "Failed to create task."
4962 +#: app/Services/TranslationStrings.php:192
4963 +msgid "Agent Replies"
1260 4964 msgstr ""
1261 4965
1262 -#. %1$d: customer ID, %2$s: error message
1263 -#: app/Models/Traits/CustomerTrait.php:481
4966 +#: app/Services/TranslationStrings.php:193
4967 +msgid "Agent Response"
4968 +msgstr ""
4969 +
4970 +#: app/Services/TranslationStrings.php:194
4971 +msgid "Agent Response Stats"
4972 +msgstr ""
4973 +
4974 +#: app/Services/TranslationStrings.php:195
4975 +msgid "Agent Signature"
4976 +msgstr ""
4977 +
4978 +#: app/Services/TranslationStrings.php:196
4979 +msgid "Agent Title"
4980 +msgstr ""
4981 +
4982 +#: app/Services/TranslationStrings.php:198
4983 +msgid "Agent response comparison"
4984 +msgstr ""
4985 +
4986 +#: app/Services/TranslationStrings.php:199
4987 +msgid "Agents will receive notifications when they are mentioned in replies or internal notes. This cannot be disabled from these settings."
4988 +msgstr ""
4989 +
4990 +#: app/Services/TranslationStrings.php:200
4991 +msgid "Agents"
4992 +msgstr ""
4993 +
4994 +#: app/Services/TranslationStrings.php:201
4995 +msgid "Agents Report Summary"
4996 +msgstr ""
4997 +
4998 +#: app/Services/TranslationStrings.php:202
4999 +msgid "Agents Reports"
5000 +msgstr ""
5001 +
5002 +#: app/Services/TranslationStrings.php:203
5003 +msgid "Agents Statistics"
5004 +msgstr ""
5005 +
5006 +#: app/Services/TranslationStrings.php:205
5007 +msgid "All Agent"
5008 +msgstr ""
5009 +
5010 +#: app/Services/TranslationStrings.php:206
5011 +msgid "All Agent Groups"
5012 +msgstr ""
5013 +
5014 +#: app/Services/TranslationStrings.php:207
5015 +msgid "All Business Box"
5016 +msgstr ""
5017 +
5018 +#: app/Services/TranslationStrings.php:208
5019 +msgid "All Customers"
5020 +msgstr ""
5021 +
5022 +#: app/Services/TranslationStrings.php:209
5023 +msgid "All Mailboxes"
5024 +msgstr ""
5025 +
5026 +#: app/Services/TranslationStrings.php:210
5027 +msgid "All Product"
5028 +msgstr ""
5029 +
5030 +#: app/Services/TranslationStrings.php:211
5031 +#: app/Services/TranslationStrings.php:1590
5032 +msgid "All Products"
5033 +msgstr ""
5034 +
5035 +#: app/Services/TranslationStrings.php:212
5036 +msgid "All Support Staff"
5037 +msgstr ""
5038 +
5039 +#: app/Services/TranslationStrings.php:213
5040 +msgid "All Teams"
5041 +msgstr ""
5042 +
5043 +#: app/Services/TranslationStrings.php:214
5044 +#: app/Services/TranslationStrings.php:1591
5045 +msgid "All Tickets"
5046 +msgstr ""
5047 +
5048 +#: app/Services/TranslationStrings.php:215
5049 +msgid "All Widgets"
5050 +msgstr ""
5051 +
5052 +#: app/Services/TranslationStrings.php:216
5053 +msgid "All Workflows"
5054 +msgstr ""
5055 +
5056 +#: app/Services/TranslationStrings.php:217
5057 +msgid "All agents in this group will be moved to the selected fallback group."
5058 +msgstr ""
5059 +
5060 +#: app/Services/TranslationStrings.php:218
5061 +msgid "All or Custom"
5062 +msgstr ""
5063 +
5064 +#: app/Services/TranslationStrings.php:219
5065 +msgid "All the forwarded emails to this address will be synced with your tickets. Below is your mask email address"
5066 +msgstr ""
5067 +
5068 +#: app/Services/TranslationStrings.php:220
5069 +msgid "All ticket replies sent as context"
5070 +msgstr ""
5071 +
5072 +#: app/Services/TranslationStrings.php:221
5073 +msgid "Allow Fluent Support to collect non-sensitive data and usage information."
5074 +msgstr ""
5075 +
5076 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
5077 +#: app/Services/TranslationStrings.php:223
1264 5078 #, php-format
1265 -msgid "Failed to delete customer ID %1$d: %2$s"
5079 +msgid "Already done: %1$s. The rest failed. Click \"%2$s\" again to retry it."
1266 5080 msgstr ""
1267 5081
1268 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:361
1269 -msgid "Failed to delete feedback."
5082 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
5083 +#: app/Services/TranslationStrings.php:225
5084 +msgid "Already on all"
1270 5085 msgstr ""
1271 5086
1272 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
1273 -msgid "Failed to fetch chat messages."
5087 +#: app/Services/TranslationStrings.php:226
5088 +msgid "Already set"
1274 5089 msgstr ""
1275 5090
1276 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:323
1277 -msgid "Failed to save feedback."
5091 +#. translators: %s is how much of the previous migration finished, as a percentage, e.g. "40%"
5092 +#: app/Services/TranslationStrings.php:228
5093 +#, php-format
5094 +msgid "An incomplete migration exists (%s completed). Would you like to resume from the previous one?"
1278 5095 msgstr ""
1279 5096
1280 -#: app/Services/MailerInbox/MailBoxService.php:43
1281 -msgid "Fallback Box cannot be the same as MailBox ID"
5097 +#: app/Services/TranslationStrings.php:229
5098 +msgid "An incomplete migration exists. Would you like to resume from the previous one?"
1282 5099 msgstr ""
1283 5100
1284 -#: app/Services/Tickets/CustomFieldsService.php:18
1285 -msgid "Feature Request"
5101 +#: app/Services/TranslationStrings.php:230
5102 +msgid "Answered same day"
1286 5103 msgstr ""
1287 5104
1288 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
1289 -msgid "Feed Name"
5105 +#: app/Services/TranslationStrings.php:231
5106 +msgid "App ID"
1290 5107 msgstr ""
1291 5108
1292 -#: app/Http/Controllers/UploaderController.php:313
1293 -msgid "File content does not match the image type."
5109 +#: app/Services/TranslationStrings.php:232
5110 +msgid "App Secret"
1294 5111 msgstr ""
1295 5112
1296 -#: app/Hooks/Handlers/ExternalPages.php:341
1297 -msgid "File not found or access denied"
5113 +#: app/Services/TranslationStrings.php:233
5114 +msgid "Application password"
1298 5115 msgstr ""
1299 5116
1300 -#: app/Services/Includes/UploadService.php:41
1301 -msgid "File upload failed"
5117 +#: app/Services/TranslationStrings.php:234
5118 +#: app/Services/TranslationStrings.php:1592
5119 +msgid "Apply"
1302 5120 msgstr ""
1303 5121
1304 -#: app/Services/Helper.php:1207
1305 -msgid "File Upload Integrations"
5122 +#: app/Services/TranslationStrings.php:235
5123 +msgid "Apply / Remove Lists on FluentCRM Profile"
1306 5124 msgstr ""
1307 5125
1308 -#: app/Models/Traits/CustomerTrait.php:141
1309 -#: app/Models/Traits/CustomerTrait.php:143
1310 -#: app/Hooks/Handlers/PrivacyHandler.php:208
1311 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
1312 -msgid "First Name"
5126 +#: app/Services/TranslationStrings.php:236
5127 +msgid "Apply / Remove Tags on FluentCRM Profile"
1313 5128 msgstr ""
1314 5129
1315 -#: app/Hooks/Handlers/AuthHandler.php:344
1316 -#: app/Hooks/Handlers/AuthHandler.php:346
1317 -msgid "First name"
5130 +#: app/Services/TranslationStrings.php:237
5131 +msgid "Apply Cc"
1318 5132 msgstr ""
1319 5133
1320 -#: app/Http/Requests/AgentCreateRequest.php:21
1321 -msgid "First name is required"
5134 +#: app/Services/TranslationStrings.php:238
5135 +msgid "Apply Filter"
1322 5136 msgstr ""
1323 5137
1324 -#: app/Http/Controllers/FluentBoardsController.php:16
1325 -#: app/Http/Controllers/FluentBoardsController.php:38
1326 -#: app/Http/Controllers/FluentBoardsController.php:62
1327 -msgid "Fluent Boards plugin is not installed or activated."
5138 +#. translators: %s is the name of the bulk action being applied
5139 +#: app/Services/TranslationStrings.php:240
5140 +#, php-format
5141 +msgid "Applying: %s"
1328 5142 msgstr ""
1329 5143
1330 -#: app/Services/Helper.php:1035
1331 -msgid "Fluent Forms"
5144 +#: app/Services/TranslationStrings.php:241
5145 +msgid "Approve"
1332 5146 msgstr ""
1333 5147
1334 -#: app/Http/Controllers/SettingsController.php:577
1335 -msgid "Fluent Forms could not be installed"
5148 +#: app/Services/TranslationStrings.php:242
5149 +msgid "Are You Sure? You can not undo this action."
1336 5150 msgstr ""
1337 5151
1338 -#: app/Http/Controllers/SettingsController.php:550
1339 -#: app/Http/Controllers/SettingsController.php:572
1340 -msgid "Fluent Forms plugin has been installed and activated successfully"
5152 +#: app/Services/TranslationStrings.php:243
5153 +msgid "Are you sure to delete this Ticket?"
1341 5154 msgstr ""
1342 5155
1343 -#. Name of the plugin
1344 -#: app/Hooks/Handlers/Menu.php:41 app/Hooks/Handlers/Menu.php:42
1345 -#: app/Modules/MCP/MCPInit.php:73 app/Modules/MCP/MCPInit.php:155
1346 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
1347 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:25
1348 -msgid "Fluent Support"
5156 +#: app/Services/TranslationStrings.php:244
5157 +msgid "Are you sure to delete this customer? It will delete all associated data with this customer"
1349 5158 msgstr ""
1350 5159
1351 -#: app/Hooks/Handlers/PrivacyHandler.php:145
1352 -msgid "Fluent Support Conversations"
5160 +#: app/Services/TranslationStrings.php:245
5161 +msgid "Are you sure to delete this?"
1353 5162 msgstr ""
1354 5163
1355 -#: app/Hooks/Handlers/PrivacyHandler.php:26
1356 -msgid "Fluent Support Conversations Exporter"
5164 +#: app/Services/TranslationStrings.php:246
5165 +msgid "Are you sure to delete this? All associate data will be deleted"
1357 5166 msgstr ""
1358 5167
1359 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
1360 -msgid "Fluent Support Custom Field"
5168 +#. translators: %s is the number of customers selected for deletion
5169 +#: app/Services/TranslationStrings.php:248
5170 +#, php-format
5171 +msgid "Are you sure you want to delete %s customer? All data associated with this customer will be deleted."
1361 5172 msgstr ""
1362 5173
1363 -#: app/Hooks/Handlers/PrivacyHandler.php:200
1364 -msgid "Fluent Support Customer"
5174 +#. translators: %s is the number of customers selected for deletion
5175 +#: app/Services/TranslationStrings.php:250
5176 +#, php-format
5177 +msgid "Are you sure you want to delete %s customers? All data associated with these customers will be deleted."
1365 5178 msgstr ""
1366 5179
1367 -#: app/Hooks/Handlers/PrivacyHandler.php:31
1368 -msgid "Fluent Support Customer Exporter"
5180 +#. translators: %s is the number of workflows selected for deletion
5181 +#: app/Services/TranslationStrings.php:252
5182 +#, php-format
5183 +msgid "Are you sure you want to delete %s workflow? All associated data will be deleted."
1369 5184 msgstr ""
1370 5185
1371 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
1372 -msgid "Fluent Support Field"
5186 +#. translators: %s is the number of workflows selected for deletion
5187 +#: app/Services/TranslationStrings.php:254
5188 +#, php-format
5189 +msgid "Are you sure you want to delete %s workflows? All associated data will be deleted."
1373 5190 msgstr ""
1374 5191
1375 -#: app/Modules/MCP/Support/PermissionGate.php:39
1376 -msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
5192 +#: app/Services/TranslationStrings.php:255
5193 +msgid "Are you sure you want to discard this draft response?"
1377 5194 msgstr ""
1378 5195
1379 -#: app/Modules/MCP/MCPInit.php:224
1380 -msgid ""
1381 -"Fluent Support MCP is enabled but no MCP adapter was found. Install "
1382 -"FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
5196 +#: app/Services/TranslationStrings.php:256
5197 +msgid "Are you sure you want to merge these tickets?"
1383 5198 msgstr ""
1384 5199
1385 -#: app/Modules/MCP/MCPInit.php:126
1386 -msgid "Fluent Support MCP Server"
5200 +#: app/Services/TranslationStrings.php:257
5201 +msgid "Are you sure you want to regenerate the webhook URL? You will need to update every service that uses the current URL."
1387 5202 msgstr ""
1388 5203
1389 -#: app/Hooks/Handlers/PrivacyHandler.php:41
1390 -msgid "Fluent Support Personal Data Eraser"
5204 +#: app/Services/TranslationStrings.php:258
5205 +#: app/Services/TranslationStrings.php:1593
5206 +msgid "Ascending"
1391 5207 msgstr ""
1392 5208
1393 -#: app/Hooks/Handlers/AdminBarHandler.php:75
1394 -msgid "Fluent Support Stats"
5209 +#: app/Services/TranslationStrings.php:259
5210 +msgid "Ask AI"
1395 5211 msgstr ""
1396 5212
1397 -#: app/Hooks/Handlers/PrivacyHandler.php:67
1398 -msgid "Fluent Support Tickets"
5213 +#: app/Services/TranslationStrings.php:260
5214 +msgid "Ask FluentBot"
1399 5215 msgstr ""
1400 5216
1401 -#: app/Hooks/Handlers/PrivacyHandler.php:21
1402 -msgid "Fluent Support Tickets Exporter"
5217 +#: app/Services/TranslationStrings.php:261
5218 +msgid "Assign"
1403 5219 msgstr ""
1404 5220
1405 -#: app/Services/Helper.php:1140
1406 -msgid "FluentBoards"
5221 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5222 +#: app/Services/TranslationStrings.php:263
5223 +#, php-format
5224 +msgid "Assign %1$s to %2$s"
1407 5225 msgstr ""
1408 5226
1409 -#: app/Services/Helper.php:1147
1410 -msgid "FluentBooking"
5227 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5228 +#: app/Services/TranslationStrings.php:265
5229 +#, php-format
5230 +msgid "Assign %1$s via %2$s"
1411 5231 msgstr ""
1412 5232
1413 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:43
1414 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:98
1415 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:150
1416 -msgid "FluentBooking is not installed or active."
5233 +#: app/Services/TranslationStrings.php:266
5234 +msgid "Assign Agent"
1417 5235 msgstr ""
1418 5236
1419 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:202
1420 -msgid ""
1421 -"FluentBooking is not installed or the ticket customer has no email address."
5237 +#: app/Services/TranslationStrings.php:267
5238 +msgid "Assign to"
1422 5239 msgstr ""
1423 5240
1424 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:424
1425 -msgid ""
1426 -"FluentBot API key is not set. Add it in the FluentBot integration settings."
5241 +#: app/Services/TranslationStrings.php:268
5242 +msgid "Assign to agent group"
1427 5243 msgstr ""
1428 5244
1429 -#: app/Services/Helper.php:979
1430 -msgid "FluentCart"
5245 +#: app/Services/TranslationStrings.php:269
5246 +msgid "Assigned Agent"
1431 5247 msgstr ""
1432 5248
1433 -#: app/Services/EmailNotification/Settings.php:428
1434 -msgid "FluentCart Account Navigation"
5249 +#: app/Services/TranslationStrings.php:270
5250 +msgid "Assigned Agent First Name"
1435 5251 msgstr ""
1436 5252
1437 -#: app/Services/Integrations/FluentCart/FluentCart.php:83
1438 -msgid "FluentCart Purchases"
5253 +#: app/Services/TranslationStrings.php:271
5254 +msgid "Assigned Agent Full Name"
1439 5255 msgstr ""
1440 5256
1441 -#: app/Services/Helper.php:1028
1442 -msgid "FluentCommunity"
5257 +#. translators: %s is the assigned agent's name
5258 +#: app/Services/TranslationStrings.php:273
5259 +#, php-format
5260 +msgid "Assigned Agent: %s"
1443 5261 msgstr ""
1444 5262
1445 -#: app/Services/EmailNotification/Settings.php:442
1446 -msgid "FluentCommunity Portal"
5263 +#: app/Services/TranslationStrings.php:274
5264 +msgid "Assigned Permissions"
1447 5265 msgstr ""
1448 5266
1449 -#: app/Services/EmailNotification/Settings.php:458
1450 -msgid "FluentCommunity Portal URL"
5267 +#: app/Services/TranslationStrings.php:275
5268 +msgid "AssignedAgent Last Name"
1451 5269 msgstr ""
1452 5270
1453 -#: app/Services/Helper.php:1021
1454 -msgid "FluentCRM"
5271 +#: app/Services/TranslationStrings.php:276
5272 +msgid "Assigner First Name"
1455 5273 msgstr ""
1456 5274
1457 -#: app/Services/FluentCRMServices.php:58
1458 -msgid "FluentCRM contact lists has been updated"
5275 +#: app/Services/TranslationStrings.php:277
5276 +msgid "Assigner Full Name"
1459 5277 msgstr ""
1460 5278
1461 -#: app/Services/FluentCRMServices.php:32
1462 -msgid "FluentCRM contact tags has been updated"
5279 +#: app/Services/TranslationStrings.php:278
5280 +msgid "Assigner Last Name"
1463 5281 msgstr ""
1464 5282
1465 -#: app/Services/Helper.php:1192
1466 -msgid "FluentCRM Integration"
5283 +#: app/Services/TranslationStrings.php:279
5284 +msgid "Assignment"
1467 5285 msgstr ""
1468 5286
1469 -#: app/Services/FluentCRMServices.php:134
1470 -msgid "FluentCRM is not installed or enabled"
5287 +#: app/Services/TranslationStrings.php:280
5288 +msgid "Audit incomplete"
1471 5289 msgstr ""
1472 5290
1473 -#: app/Http/Controllers/SettingsController.php:513
1474 -#: app/Http/Controllers/SettingsController.php:535
1475 -msgid "FluentCRM plugin has been installed and activated successfully"
5291 +#: app/Services/TranslationStrings.php:281
5292 +msgid "Audited"
1476 5293 msgstr ""
1477 5294
1478 -#: app/Http/Controllers/McpSettingsController.php:107
1479 -msgid "FluentHub installed and activated. The MCP endpoint is ready."
5295 +#: app/Services/TranslationStrings.php:282
5296 +msgid "Auditing tickets…"
1480 5297 msgstr ""
1481 5298
1482 -#: app/Http/Controllers/McpSettingsController.php:108
1483 -msgid ""
1484 -"FluentHub was installed. Please reload this page to finish connecting the "
1485 -"MCP endpoint."
5299 +#: app/Services/TranslationStrings.php:283
5300 +msgid "Author Name"
1486 5301 msgstr ""
1487 5302
1488 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
1489 -msgid ""
1490 -"FluentSupport is not configured yet! Please configure your FluentSupport api "
1491 -"first"
5303 +#. translators: %s is the label of the Authorization Code field
5304 +#: app/Services/TranslationStrings.php:285
5305 +msgid "Authorization Code"
1492 5306 msgstr ""
1493 5307
1494 -#: app/Hooks/Handlers/AuthHandler.php:86
1495 -msgid "Forgot your password?"
5308 +#: app/Services/TranslationStrings.php:287
5309 +msgid "Auto Close tickets based on active days or based on tags or waiting time."
1496 5310 msgstr ""
1497 5311
1498 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
1499 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
1500 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
1501 -msgid "Form Field"
5312 +#: app/Services/TranslationStrings.php:288
5313 +msgid "Automate your tickets by applying manual or automated tasks"
1502 5314 msgstr ""
1503 5315
1504 -#: app/Modules/MCP/Tools/CustomerTools.php:84
1505 -msgid "Found %d customer"
1506 -msgid_plural "Found %d customers"
1507 -msgstr[0] ""
1508 -msgstr[1] ""
5316 +#: app/Services/TranslationStrings.php:289
5317 +msgid "Automatic"
5318 +msgstr ""
1509 5319
1510 -#: app/Modules/MCP/Tools/CustomerTools.php:83
5320 +#: app/Services/TranslationStrings.php:290
5321 +msgid "When the subject line contains \"Bug Report\", Fluent Support automatically adds a tag, sends an email to the customer and assigns a support agent."
5322 +msgstr ""
5323 +
5324 +#: app/Services/TranslationStrings.php:291
5325 +msgid "Automatic workflows are always on and run on the ticket events you select. Based on what happens to your tickets and conversations, they run the defined actions automatically."
5326 +msgstr ""
5327 +
5328 +#: app/Services/TranslationStrings.php:292
5329 +msgid "Automatically delete AI activity logs after days"
5330 +msgstr ""
5331 +
5332 +#: app/Services/TranslationStrings.php:293
5333 +msgid "Automatically delete activity logs after days"
5334 +msgstr ""
5335 +
5336 +#: app/Services/TranslationStrings.php:294
5337 +msgid "Automation"
5338 +msgstr ""
5339 +
5340 +#: app/Services/TranslationStrings.php:295
5341 +msgid "Available Shortcodes"
5342 +msgstr ""
5343 +
5344 +#: app/Services/TranslationStrings.php:296
5345 +msgid "Available times"
5346 +msgstr ""
5347 +
5348 +#: app/Services/TranslationStrings.php:297
5349 +msgid "Average Response"
5350 +msgstr ""
5351 +
5352 +#. translators: %s is the average time tickets have been waiting, e.g. 3 hours
5353 +#: app/Services/TranslationStrings.php:300
1511 5354 #, php-format
1512 -msgid "Found %d customer matching '%s'"
1513 -msgid_plural "Found %d customers matching '%s'"
1514 -msgstr[0] ""
1515 -msgstr[1] ""
5355 +msgid "Average Waiting: %s"
5356 +msgstr ""
1516 5357
1517 -#: app/Modules/MCP/Tools/ManagementTools.php:905
1518 -msgid "Found %d mention"
1519 -msgid_plural "Found %d mentions"
1520 -msgstr[0] ""
1521 -msgstr[1] ""
5358 +#: app/Services/TranslationStrings.php:301
5359 +msgid "Avg. Customer Wait"
5360 +msgstr ""
1522 5361
1523 -#: app/Modules/MCP/Tools/ResponseTools.php:40
1524 -msgid "Found %d saved reply"
1525 -msgid_plural "Found %d saved replies"
1526 -msgstr[0] ""
1527 -msgstr[1] ""
5362 +#: app/Services/TranslationStrings.php:302
5363 +msgid "Avg. Response"
5364 +msgstr ""
1528 5365
1529 -#: app/Modules/MCP/Tools/TicketTools.php:96
1530 -#: app/Modules/MCP/Tools/TicketTools.php:115
1531 -msgid "Found %d ticket"
1532 -msgid_plural "Found %d tickets"
1533 -msgstr[0] ""
1534 -msgstr[1] ""
5366 +#: app/Services/TranslationStrings.php:303
5367 +msgid "Avg. Sentiment Score"
5368 +msgstr ""
1535 5369
1536 -#: app/Modules/MCP/Tools/CustomerTools.php:152
5370 +#: app/Services/TranslationStrings.php:304
5371 +msgid "Avg. Waiting Time"
5372 +msgstr ""
5373 +
5374 +#: app/Services/TranslationStrings.php:305
5375 +msgid "Back"
5376 +msgstr ""
5377 +
5378 +#: app/Services/TranslationStrings.php:306
5379 +msgid "Batch limited"
5380 +msgstr ""
5381 +
5382 +#: app/Services/TranslationStrings.php:307
5383 +msgid "Best for"
5384 +msgstr ""
5385 +
5386 +#: app/Services/TranslationStrings.php:309
5387 +msgid "Bookmarks"
5388 +msgstr ""
5389 +
5390 +#: app/Services/TranslationStrings.php:310
5391 +msgid "Bot Configuration"
5392 +msgstr ""
5393 +
5394 +#: app/Services/TranslationStrings.php:311
5395 +msgid "Bot ID"
5396 +msgstr ""
5397 +
5398 +#: app/Services/TranslationStrings.php:312
5399 +msgid "Bot ID is required"
5400 +msgstr ""
5401 +
5402 +#: app/Services/TranslationStrings.php:313
5403 +msgid "Browse File"
5404 +msgstr ""
5405 +
5406 +#: app/Services/TranslationStrings.php:314
5407 +msgid "Build a better Fluent Support"
5408 +msgstr ""
5409 +
5410 +#: app/Services/TranslationStrings.php:315
5411 +msgid "Bulk Action"
5412 +msgstr ""
5413 +
5414 +#: app/Services/TranslationStrings.php:316
5415 +msgid "Bulk actions"
5416 +msgstr ""
5417 +
5418 +#: app/Services/TranslationStrings.php:317
5419 +msgid "Business Box Reports"
5420 +msgstr ""
5421 +
5422 +#: app/Services/TranslationStrings.php:318
5423 +msgid "Business Box Statistics"
5424 +msgstr ""
5425 +
5426 +#: app/Services/TranslationStrings.php:319
5427 +msgid "Business Box Summary"
5428 +msgstr ""
5429 +
5430 +#: app/Services/TranslationStrings.php:320
5431 +msgid "Business Boxes"
5432 +msgstr ""
5433 +
5434 +#: app/Services/TranslationStrings.php:321
5435 +msgid "Business Email"
5436 +msgstr ""
5437 +
5438 +#: app/Services/TranslationStrings.php:322
5439 +msgid "Business Inbox"
5440 +msgstr ""
5441 +
5442 +#: app/Services/TranslationStrings.php:323
5443 +msgid "Business Inbox Access Restriction"
5444 +msgstr ""
5445 +
5446 +#: app/Services/TranslationStrings.php:325
5447 +msgid "Business Name"
5448 +msgstr ""
5449 +
5450 +#: app/Services/TranslationStrings.php:326
5451 +msgid "Business name"
5452 +msgstr ""
5453 +
5454 +#: app/Services/TranslationStrings.php:327
5455 +msgid "By Agents"
5456 +msgstr ""
5457 +
5458 +#: app/Services/TranslationStrings.php:328
5459 +msgid "By Customers"
5460 +msgstr ""
5461 +
5462 +#: app/Services/TranslationStrings.php:329
5463 +msgid "By Tickets"
5464 +msgstr ""
5465 +
5466 +#: app/Services/TranslationStrings.php:330
5467 +msgid "CRM"
5468 +msgstr ""
5469 +
5470 +#: app/Services/TranslationStrings.php:331
5471 +msgid "Call a Meeting"
5472 +msgstr ""
5473 +
5474 +#: app/Services/TranslationStrings.php:332
5475 +msgid "Cancel"
5476 +msgstr ""
5477 +
5478 +#: app/Services/TranslationStrings.php:333
5479 +msgid "Cancel Notes"
5480 +msgstr ""
5481 +
5482 +#: app/Services/TranslationStrings.php:334
5483 +msgid "Cancel Reply"
5484 +msgstr ""
5485 +
5486 +#: app/Services/TranslationStrings.php:335
5487 +msgid "Cc"
5488 +msgstr ""
5489 +
5490 +#: app/Services/TranslationStrings.php:336
5491 +msgid "Change Customer"
5492 +msgstr ""
5493 +
5494 +#: app/Services/TranslationStrings.php:337
5495 +msgid "Check all"
5496 +msgstr ""
5497 +
5498 +#: app/Services/TranslationStrings.php:338
5499 +msgid "Choose Mailbox"
5500 +msgstr ""
5501 +
5502 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group name
5503 +#: app/Services/TranslationStrings.php:340
5504 +msgid "Choose a group"
5505 +msgstr ""
5506 +
5507 +#: app/Services/TranslationStrings.php:341
5508 +msgid "Choose a meeting type, review available times, then insert selected booking links into your reply."
5509 +msgstr ""
5510 +
5511 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
5512 +#: app/Services/TranslationStrings.php:343
5513 +msgid "Choose a priority"
5514 +msgstr ""
5515 +
5516 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
5517 +#: app/Services/TranslationStrings.php:345
5518 +msgid "Choose a product"
5519 +msgstr ""
5520 +
5521 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
5522 +#: app/Services/TranslationStrings.php:347
5523 +msgid "Choose a workflow"
5524 +msgstr ""
5525 +
5526 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
5527 +#: app/Services/TranslationStrings.php:349
5528 +msgid "Choose an agent"
5529 +msgstr ""
5530 +
5531 +#: app/Services/TranslationStrings.php:350
5532 +msgid "Choose tags"
5533 +msgstr ""
5534 +
5535 +#: app/Services/TranslationStrings.php:351
5536 +msgid "Choose the AI model for text generation."
5537 +msgstr ""
5538 +
5539 +#: app/Services/TranslationStrings.php:352
5540 +msgid "Clear"
5541 +msgstr ""
5542 +
5543 +#: app/Services/TranslationStrings.php:353
5544 +msgid "Clear All Attachments"
5545 +msgstr ""
5546 +
5547 +#: app/Services/TranslationStrings.php:354
5548 +msgid "Clear Settings"
5549 +msgstr ""
5550 +
5551 +#: app/Services/TranslationStrings.php:355
5552 +msgid "Clear rewording run to run. Starts paraphrasing your sources instead of quoting them."
5553 +msgstr ""
5554 +
5555 +#: app/Services/TranslationStrings.php:356
5556 +msgid "Clear selected agents"
5557 +msgstr ""
5558 +
5559 +#: app/Services/TranslationStrings.php:357
5560 +msgid "Clear selection"
5561 +msgstr ""
5562 +
5563 +#: app/Services/TranslationStrings.php:358
5564 +msgid "Clear selection (Esc)"
5565 +msgstr ""
5566 +
5567 +#: app/Services/TranslationStrings.php:359
5568 +msgid "Click here"
5569 +msgstr ""
5570 +
5571 +#. translators: %s is the label of the Get Authorized button
5572 +#: app/Services/TranslationStrings.php:361
1537 5573 #, php-format
1538 -msgid "Found %d ticket for %s"
1539 -msgid_plural "Found %d tickets for %s"
1540 -msgstr[0] ""
1541 -msgstr[1] ""
5574 +msgid "Click the \"%s\" button to get the authorization code."
5575 +msgstr ""
1542 5576
1543 -#: app/Modules/MCP/Tools/ManagementTools.php:961
1544 -msgid "Found %d workflow"
1545 -msgid_plural "Found %d workflows"
1546 -msgstr[0] ""
1547 -msgstr[1] ""
5577 +#: app/Services/TranslationStrings.php:362
5578 +msgid "Click to Edit Subject"
5579 +msgstr ""
1548 5580
1549 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
1550 -msgid "Freshdesk API URL is not allowed."
5581 +#: app/Services/TranslationStrings.php:363
5582 +msgid "Client Priority"
1551 5583 msgstr ""
1552 5584
1553 -#: app/Services/Integrations/FluentBot/FluentBotHelper.php:407
1554 -msgid ""
1555 -"General bot is disabled and no product-specific bot is configured for this "
1556 -"product."
5585 +#. translators: %s is the priority the customer set on the ticket
5586 +#: app/Services/TranslationStrings.php:365
5587 +#, php-format
5588 +msgid "Client Priority: %s"
1557 5589 msgstr ""
1558 5590
1559 -#: app/Modules/MCP/AbilitiesRegistrar.php:267
1560 -msgid ""
1561 -"Get a customer's tickets by email, name, or ID — no need to search for the "
1562 -"customer first. Email is the most reliable. Best tool when someone asks "
1563 -"\"show me tickets from [customer]\"."
5591 +#: app/Services/TranslationStrings.php:366
5592 +msgid "Close"
1564 5593 msgstr ""
1565 5594
1566 -#: app/Hooks/Handlers/Menu.php:407
1567 -msgid ""
1568 -"Get activity notification to Slack Channel and keep your support team super "
1569 -"engaged"
5595 +#. translators: %s is the tickets such as "3 tickets"
5596 +#: app/Services/TranslationStrings.php:368
5597 +#, php-format
5598 +msgid "Close %s"
1570 5599 msgstr ""
1571 5600
1572 -#: app/Hooks/Handlers/Menu.php:400
1573 -msgid ""
1574 -"Get activity notification to Telegram Messenger and reply directly from "
1575 -"Telegram inbox"
5601 +#: app/Services/TranslationStrings.php:370
5602 +msgid "Close Ticket Silently"
1576 5603 msgstr ""
1577 5604
1578 -#: app/Modules/MCP/AbilitiesRegistrar.php:384
1579 -msgid "Get Agent Mentions"
5605 +#: app/Services/TranslationStrings.php:371
5606 +msgid "Close panel"
1580 5607 msgstr ""
1581 5608
1582 -#: app/Modules/MCP/AbilitiesRegistrar.php:266
1583 -msgid "Get Customer Tickets"
5609 +#: app/Services/TranslationStrings.php:372
5610 +msgid "Close this ticket?"
1584 5611 msgstr ""
1585 5612
1586 -#: app/Modules/MCP/AbilitiesRegistrar.php:56
1587 -msgid ""
1588 -"Get full ticket details with conversation thread, customer history "
1589 -"(total/open tickets, first seen), previous tickets, custom fields, purchase "
1590 -"history (WooCommerce/FluentCart), and CRM data (FluentCRM tags/lists). The "
1591 -"thread is paginated: 50 responses per page, most recent first. Check "
1592 -"responses_meta.has_more and increment response_page to fetch older messages. "
1593 -"Customer name and email are included for all agents with the \"View Tickets "
1594 -"(Read Only)\" permission — agents need customer context to work their queue."
5613 +#: app/Services/TranslationStrings.php:374
5614 +msgid "Closed Ticket"
1595 5615 msgstr ""
1596 5616
1597 -#: app/Modules/MCP/AbilitiesRegistrar.php:357
1598 -msgid ""
1599 -"Get performance analytics: first-response times, resolution times, waiting "
1600 -"durations, per-agent performance (open tickets, closed count, avg "
1601 -"response/resolution time), and volume trends. Use for reporting and team "
1602 -"performance reviews. Returns human-readable durations like \"2h 30m\". "
1603 -"waiting is split into waiting_on_agent (last_reply_by=customer — genuinely "
1604 -"needs a reply) and waiting_on_customer (last_reply_by=agent — customer has "
1605 -"gone idle since our reply); a blended average across both would mostly "
1606 -"measure customer silence, not agent responsiveness. For basic ticket counts, "
1607 -"use get-support-context instead."
5617 +#: app/Services/TranslationStrings.php:375
5618 +msgid "Closed by Agent"
1608 5619 msgstr ""
1609 5620
1610 -#: app/Modules/MCP/AbilitiesRegistrar.php:284
1611 -msgid "Get Support Context"
5621 +#: app/Services/TranslationStrings.php:376
5622 +msgid "Closed by Customer"
1612 5623 msgstr ""
1613 5624
1614 -#: app/Modules/MCP/AbilitiesRegistrar.php:356
1615 -msgid "Get Support Insights"
5625 +#: app/Services/TranslationStrings.php:377
5626 +msgid "Collapse Sidebar"
1616 5627 msgstr ""
1617 5628
1618 -#: app/Modules/MCP/AbilitiesRegistrar.php:178
1619 -msgid ""
1620 -"Get the activity timeline for a ticket — who did what and when. Shows ticket "
1621 -"creation, responses, status changes, agent assignments, and closures. Use to "
1622 -"understand ticket history without reading the full conversation."
5629 +#: app/Services/TranslationStrings.php:378
5630 +msgid "Compact"
1623 5631 msgstr ""
1624 5632
1625 -#: app/Modules/MCP/AbilitiesRegistrar.php:177
1626 -msgid "Get Ticket Activity Log"
5633 +#: app/Services/TranslationStrings.php:379
5634 +msgid "Completed successfully"
1627 5635 msgstr ""
1628 5636
1629 -#: app/Modules/MCP/AbilitiesRegistrar.php:55
1630 -msgid "Get Ticket Details"
5637 +#: app/Services/TranslationStrings.php:380
5638 +msgid "Condition Match Type"
1631 5639 msgstr ""
1632 5640
1633 -#: app/Modules/MCP/AbilitiesRegistrar.php:385
1634 -msgid ""
1635 -"Get tickets where you have been @mentioned in internal notes or replies. "
1636 -"Returns mention notifications with the ticket context, who mentioned you, "
1637 -"and a content preview. Filter by read/unread status or scope to a specific "
1638 -"ticket. Requires internal notifications to be enabled in settings."
5641 +#: app/Services/TranslationStrings.php:381
5642 +msgid "Condition Value"
1639 5643 msgstr ""
1640 5644
1641 -#: app/Services/Helper.php:1162 app/Hooks/Handlers/Menu.php:224
1642 -msgid "Global Settings"
5645 +#: app/Services/TranslationStrings.php:382
5646 +msgid "Conditional Field"
1643 5647 msgstr ""
1644 5648
1645 -#: app/Hooks/Handlers/CustomerPortalHandler.php:50
1646 -msgid "Go to Support Admin Page"
5649 +#: app/Services/TranslationStrings.php:383
5650 +msgid "Conditions"
1647 5651 msgstr ""
1648 5652
1649 -#: app/Services/Helper.php:1112
1650 -msgid "Google Drive"
5653 +#: app/Services/TranslationStrings.php:384
5654 +msgid "Configure FreshDesk Import"
1651 5655 msgstr ""
1652 5656
1653 -#: app/Services/Helper.php:1133
1654 -msgid "Google reCAPTCHA"
5657 +#: app/Services/TranslationStrings.php:385
5658 +msgid "Configure Help Scout Import"
1655 5659 msgstr ""
1656 5660
1657 -#. %s is the customer's first name
1658 -#. %s is the user's first name
1659 -#. %s is the user's display name
1660 -#: app/Services/EmailClaimService.php:173
1661 -#: app/Hooks/Handlers/EmailVerificationHandler.php:97
1662 -#: app/Hooks/Handlers/TwoFaHandler.php:217
5661 +#: app/Services/TranslationStrings.php:386
5662 +msgid "Configure Zendesk Import"
5663 +msgstr ""
5664 +
5665 +#: app/Services/TranslationStrings.php:387
5666 +msgid "Configure a bot in FluentBot settings to start chatting"
5667 +msgstr ""
5668 +
5669 +#: app/Services/TranslationStrings.php:388
5670 +msgid "Configure email notifications and responses"
5671 +msgstr ""
5672 +
5673 +#: app/Services/TranslationStrings.php:389
5674 +msgid "Configure specialized bots trained for specific products"
5675 +msgstr ""
5676 +
5677 +#: app/Services/TranslationStrings.php:390
5678 +msgid "Configure these settings to get the most out of FluentSupport"
5679 +msgstr ""
5680 +
5681 +#: app/Services/TranslationStrings.php:391
5682 +msgid "Confirm"
5683 +msgstr ""
5684 +
5685 +#: app/Services/TranslationStrings.php:392
5686 +msgid "Confirm Delete"
5687 +msgstr ""
5688 +
5689 +#: app/Services/TranslationStrings.php:393
5690 +msgid "Confirm Delete This Business"
5691 +msgstr ""
5692 +
5693 +#: app/Services/TranslationStrings.php:394
5694 +msgid "Congrats! Your Support Portal"
5695 +msgstr ""
5696 +
5697 +#: app/Services/TranslationStrings.php:395
5698 +msgid "Connect a client"
5699 +msgstr ""
5700 +
5701 +#: app/Services/TranslationStrings.php:396
5702 +msgid "Connect with wp-config.php"
5703 +msgstr ""
5704 +
5705 +#: app/Services/TranslationStrings.php:397
5706 +msgid "Connect your main site"
5707 +msgstr ""
5708 +
5709 +#: app/Services/TranslationStrings.php:398
5710 +msgid "Connected"
5711 +msgstr ""
5712 +
5713 +#: app/Services/TranslationStrings.php:399
5714 +msgid "Connected as"
5715 +msgstr ""
5716 +
5717 +#: app/Services/TranslationStrings.php:400
5718 +msgid "Connection"
5719 +msgstr ""
5720 +
5721 +#: app/Services/TranslationStrings.php:401
5722 +msgid "Connection snippet copied"
5723 +msgstr ""
5724 +
5725 +#: app/Services/TranslationStrings.php:402
5726 +msgid "Connector version"
5727 +msgstr ""
5728 +
5729 +#: app/Services/TranslationStrings.php:403
5730 +msgid "Contact Details"
5731 +msgstr ""
5732 +
5733 +#: app/Services/TranslationStrings.php:404
5734 +msgid "Contact Support"
5735 +msgstr ""
5736 +
5737 +#: app/Services/TranslationStrings.php:405
5738 +msgid "Contacts List"
5739 +msgstr ""
5740 +
5741 +#: app/Services/TranslationStrings.php:406
5742 +msgid "Contacts Tag"
5743 +msgstr ""
5744 +
5745 +#: app/Services/TranslationStrings.php:407
5746 +msgid "Contains"
5747 +msgstr ""
5748 +
5749 +#: app/Services/TranslationStrings.php:408
5750 +msgid "Content"
5751 +msgstr ""
5752 +
5753 +#. translators: %s is the date and time the reply was posted
5754 +#: app/Services/TranslationStrings.php:410
1663 5755 #, php-format
1664 -msgid "Hello %s,"
5756 +msgid "Conversation created at %s"
1665 5757 msgstr ""
1666 5758
1667 -#: app/Modules/MCP/MCPInit.php:74
1668 -msgid "Helpdesk ticket management abilities for Fluent Support."
5759 +#: app/Services/TranslationStrings.php:411
5760 +msgid "Conversation options"
1669 5761 msgstr ""
1670 5762
1671 -#. %s is the user's first name
1672 -#: app/Http/Controllers/AuthController.php:571
5763 +#: app/Services/TranslationStrings.php:412
5764 +msgid "Copied to clipboard"
5765 +msgstr ""
5766 +
5767 +#. translators: %s is the customer portal URL that was copied
5768 +#: app/Services/TranslationStrings.php:414
1673 5769 #, php-format
1674 -msgid "Hi %s,"
5770 +msgid "Copied to clipboard: %s"
1675 5771 msgstr ""
1676 5772
1677 -#. URI of the plugin
1678 -msgid "https://fluentsupport.com"
5773 +#: app/Services/TranslationStrings.php:416
5774 +msgid "Copy key"
1679 5775 msgstr ""
1680 5776
1681 -#. Author URI of the plugin
1682 -msgid "https://wpmanageninja.com"
5777 +#: app/Services/TranslationStrings.php:417
5778 +msgid "Copy snippet"
1683 5779 msgstr ""
1684 5780
1685 -#: app/Modules/MCP/Tools/ResponseTools.php:94
1686 -#: app/Modules/MCP/Tools/ResponseTools.php:151
1687 -msgid "id is required"
5781 +#. translators: %s is the label of the Authorization Code field
5782 +#: app/Services/TranslationStrings.php:419
5783 +#, php-format
5784 +msgid "Copy this code and paste it into the \"%s\" field."
1688 5785 msgstr ""
1689 5786
1690 -#: app/Http/Controllers/AuthController.php:607
1691 -msgid ""
1692 -"If an account matches that username or email, a password reset link has been "
1693 -"sent. Please check your inbox, including the spam folder."
5787 +#: app/Services/TranslationStrings.php:420
5788 +msgid "Copy to Clipboard"
1694 5789 msgstr ""
1695 5790
1696 -#: app/Services/EmailClaimService.php:187
1697 -msgid ""
1698 -"If you did not ask for this, no action is needed and nothing has changed. "
1699 -"Your support messages will keep going to the address they go to now."
5791 +#: app/Services/TranslationStrings.php:421
5792 +msgid "Copy to clipboard requires HTTPS"
1700 5793 msgstr ""
1701 5794
1702 -#: app/Http/Controllers/AuthController.php:576
1703 -msgid ""
1704 -"If you did not request to reset your password, please ignore this email."
5795 +#: app/Services/TranslationStrings.php:422
5796 +msgid "Could not copy to clipboard"
1705 5797 msgstr ""
1706 5798
1707 -#: app/Services/EmailNotification/Settings.php:279
1708 -msgid ""
1709 -"If you enable this feature, all attachments associated with a ticket will be "
1710 -"deleted when the ticket is closed."
5799 +#: app/Services/TranslationStrings.php:423
5800 +msgid "Could not find a contact?"
1711 5801 msgstr ""
1712 5802
1713 -#: app/Services/EmailNotification/Settings.php:307
1714 -msgid ""
1715 -"If you enable this setting, any written response will be saved as a draft if "
1716 -"an agent accidentally closes a ticket."
5803 +#: app/Services/TranslationStrings.php:424
5804 +msgid "Could not load FluentBooking meetings."
1717 5805 msgstr ""
1718 5806
1719 -#: app/Services/EmailNotification/Settings.php:408
1720 -msgid ""
1721 -"If you enable this setting, the agent can specify the amount of time needed "
1722 -"to complete a ticket."
5807 +#: app/Services/TranslationStrings.php:425
5808 +msgid "Could not load MCP settings. The controls below are hidden until the server state is confirmed."
1723 5809 msgstr ""
1724 5810
1725 -#: app/Services/EmailNotification/Settings.php:321
1726 -msgid ""
1727 -"If you enable this setting, users will be required to submit a second form "
1728 -"of authentication, such as a code sent to their email, to login."
5811 +#: app/Services/TranslationStrings.php:426
5812 +msgid "Couldn't load agents."
1729 5813 msgstr ""
1730 5814
1731 -#: app/Services/EmailNotification/Settings.php:399
1732 -msgid ""
1733 -"If you enable this setting, users will have the option to provide feedback "
1734 -"on an agent's response."
5815 +#: app/Services/TranslationStrings.php:427
5816 +msgid "Couldn't load snapshots."
1735 5817 msgstr ""
1736 5818
1737 -#: app/Services/EmailNotification/Settings.php:253
1738 -msgid ""
1739 -"If you enable this then only logged in user can reply the tickets. Otherwise,"
1740 -" url will be signed and intended user can reply without logging in"
5819 +#: app/Services/TranslationStrings.php:428
5820 +msgid "Couldn't load this data."
1741 5821 msgstr ""
1742 5822
1743 -#: app/Services/EmailNotification/Settings.php:388
1744 -msgid ""
1745 -"If you enable this, agents can create booking links and view meeting details "
1746 -"inside tickets."
5823 +#: app/Services/TranslationStrings.php:429
5824 +msgid "Create"
1747 5825 msgstr ""
1748 5826
1749 -#: app/Services/EmailNotification/Settings.php:329
1750 -msgid ""
1751 -"If you enable this, agents can use keyboard shortcuts for faster actions."
5827 +#: app/Services/TranslationStrings.php:430
5828 +msgid "Create Agent Group"
1752 5829 msgstr ""
1753 5830
1754 -#: app/Services/EmailNotification/Settings.php:287
1755 -msgid ""
1756 -"If you enable this, logged in user can see the ticket summary from top nav "
1757 -"bar."
5831 +#: app/Services/TranslationStrings.php:431
5832 +msgid "Create Customer"
1758 5833 msgstr ""
1759 5834
1760 -#: app/Models/Traits/CustomerTrait.php:192
1761 -msgid ""
1762 -"If you select the <b>Blocked</b> status, this customer will not be able to "
1763 -"submit a ticket or any response."
5835 +#: app/Services/TranslationStrings.php:432
5836 +msgid "Create New"
1764 5837 msgstr ""
1765 5838
1766 -#: app/Http/Controllers/McpSettingsController.php:194
1767 -msgid ""
1768 -"In Codex, add a custom MCP server with Streamable HTTP transport and the "
1769 -"Authorization header above."
5839 +#: app/Services/TranslationStrings.php:433
5840 +msgid "Create New Reply"
1770 5841 msgstr ""
1771 5842
1772 -#: app/Services/Helper.php:1197
1773 -msgid "Incoming Webhook"
5843 +#: app/Services/TranslationStrings.php:434
5844 +msgid "Create New Ticket Tag"
1774 5845 msgstr ""
1775 5846
1776 -#: app/Http/Controllers/SettingsController.php:286
1777 -msgid "Installation has been completed"
5847 +#: app/Services/TranslationStrings.php:435
5848 +msgid "Create New User in WordPress"
1778 5849 msgstr ""
1779 5850
1780 -#: app/Services/Tickets/CustomFieldsService.php:19
1781 -msgid "Integration Issues"
5851 +#: app/Services/TranslationStrings.php:436
5852 +msgid "Create Product"
1782 5853 msgstr ""
1783 5854
1784 -#: app/Services/Helper.php:1227
1785 -msgid "Integration Statuses"
5855 +#: app/Services/TranslationStrings.php:437
5856 +msgid "Create Task"
1786 5857 msgstr ""
1787 5858
1788 -#: app/Modules/StatModule.php:90 app/Services/Helper.php:847
1789 -msgid "Interactions"
5859 +#: app/Services/TranslationStrings.php:438
5860 +#: app/Services/TranslationStrings.php:1644
5861 +#: app/Services/TranslationStrings.php:1646
5862 +msgid "Create Ticket"
1790 5863 msgstr ""
1791 5864
1792 -#: app/Modules/MCP/Tools/ManagementTools.php:856
1793 -msgid "Internal notifications are not enabled."
5865 +#: app/Services/TranslationStrings.php:439
5866 +msgid "Create Workflow"
1794 5867 msgstr ""
1795 5868
1796 -#: app/Modules/MCP/Tools/ManagementTools.php:828
1797 -msgid ""
1798 -"Internal notifications are not enabled. Enable them in Fluent Support "
1799 -"Settings > Notifications."
5869 +#: app/Services/TranslationStrings.php:440
5870 +msgid "Create a Ticket"
1800 5871 msgstr ""
1801 5872
1802 -#: app/Http/Controllers/SettingsController.php:372
1803 -msgid "Invalid AI provider selected."
5873 +#: app/Services/TranslationStrings.php:441
5874 +msgid "Create a WordPress application password for your account, enter it below, then copy the snippet for your AI client."
1804 5875 msgstr ""
1805 5876
1806 -#: app/Services/Integrations/AI/AIProviderFactory.php:30
1807 -msgid "Invalid AI provider."
5877 +#: app/Services/TranslationStrings.php:442
5878 +msgid "Create a new one."
1808 5879 msgstr ""
1809 5880
1810 -#: app/Http/Controllers/FluentBotController.php:369
1811 -#: app/Http/Controllers/FluentBotController.php:501
1812 -msgid "Invalid chat_id format"
5881 +#: app/Services/TranslationStrings.php:443
5882 +msgid "Create a page automatically with the shortcode"
1813 5883 msgstr ""
1814 5884
1815 -#: app/Http/Controllers/TicketController.php:1041
1816 -msgid "Invalid client priority."
5885 +#: app/Services/TranslationStrings.php:444
5886 +msgid "Create an application password"
1817 5887 msgstr ""
1818 5888
1819 -#: app/Services/CustomerPortalService.php:629
1820 -msgid "Invalid conversation for feedback"
5889 +#: app/Services/TranslationStrings.php:445
5890 +msgid "Created"
1821 5891 msgstr ""
1822 5892
1823 -#: app/Http/Controllers/TicketController.php:1767
1824 -#: app/Http/Controllers/TicketController.php:1787
1825 -msgid "Invalid customer selected."
5893 +#: app/Services/TranslationStrings.php:447
5894 +msgid "Created By"
1826 5895 msgstr ""
1827 5896
1828 -#: app/Modules/MCP/Tools/TicketTools.php:270
5897 +#: app/Services/TranslationStrings.php:448
5898 +msgid "Created On"
5899 +msgstr ""
5900 +
5901 +#: app/Services/TranslationStrings.php:449
5902 +msgid "Creative (2)"
5903 +msgstr ""
5904 +
5905 +#: app/Services/TranslationStrings.php:450
5906 +msgid "Current Overall"
5907 +msgstr ""
5908 +
5909 +#: app/Services/TranslationStrings.php:451
5910 +msgid "Current Support Workload"
5911 +msgstr ""
5912 +
5913 +#: app/Services/TranslationStrings.php:452
5914 +msgid "Currently Responded"
5915 +msgstr ""
5916 +
5917 +#: app/Services/TranslationStrings.php:453
5918 +msgid "Currently no migration is available for this site"
5919 +msgstr ""
5920 +
5921 +#: app/Services/TranslationStrings.php:454
5922 +msgid "Custom"
5923 +msgstr ""
5924 +
5925 +#: app/Services/TranslationStrings.php:455
5926 +msgid "Custom Field Admin Label"
5927 +msgstr ""
5928 +
5929 +#: app/Services/TranslationStrings.php:456
5930 +msgid "Custom Field Public Label"
5931 +msgstr ""
5932 +
5933 +#: app/Services/TranslationStrings.php:457
5934 +msgid "Custom Field Slug"
5935 +msgstr ""
5936 +
5937 +#: app/Services/TranslationStrings.php:458
5938 +msgid "Custom Ticket Fields"
5939 +msgstr ""
5940 +
5941 +#: app/Services/TranslationStrings.php:459
5942 +msgid "Customer"
5943 +msgstr ""
5944 +
5945 +#: app/Services/TranslationStrings.php:460
5946 +msgid "Customer Email"
5947 +msgstr ""
5948 +
5949 +#: app/Services/TranslationStrings.php:461
5950 +msgid "Customer Email:"
5951 +msgstr ""
5952 +
5953 +#: app/Services/TranslationStrings.php:462
5954 +msgid "Customer First Name"
5955 +msgstr ""
5956 +
5957 +#: app/Services/TranslationStrings.php:463
5958 +msgid "Customer First name"
5959 +msgstr ""
5960 +
5961 +#: app/Services/TranslationStrings.php:464
5962 +msgid "Customer Full Name"
5963 +msgstr ""
5964 +
5965 +#: app/Services/TranslationStrings.php:465
5966 +msgid "Customer Informations"
5967 +msgstr ""
5968 +
5969 +#: app/Services/TranslationStrings.php:466
5970 +msgid "Customer Last Name"
5971 +msgstr ""
5972 +
5973 +#: app/Services/TranslationStrings.php:467
5974 +msgid "Customer Last name"
5975 +msgstr ""
5976 +
5977 +#: app/Services/TranslationStrings.php:468
5978 +msgid "Customer Management"
5979 +msgstr ""
5980 +
5981 +#: app/Services/TranslationStrings.php:469
5982 +msgid "Customer Priority"
5983 +msgstr ""
5984 +
5985 +#: app/Services/TranslationStrings.php:470
5986 +msgid "Customer Response"
5987 +msgstr ""
5988 +
5989 +#: app/Services/TranslationStrings.php:471
5990 +msgid "Customer Sentiment"
5991 +msgstr ""
5992 +
5993 +#: app/Services/TranslationStrings.php:472
5994 +msgid "Customer Support Plugin for WordPress"
5995 +msgstr ""
5996 +
5997 +#: app/Services/TranslationStrings.php:473
5998 +msgid "Customer data from"
5999 +msgstr ""
6000 +
6001 +#: app/Services/TranslationStrings.php:474
6002 +msgid "Customer portal"
6003 +msgstr ""
6004 +
6005 +#: app/Services/TranslationStrings.php:475
6006 +msgid "Customer portal page on the main site"
6007 +msgstr ""
6008 +
6009 +#: app/Services/TranslationStrings.php:477
6010 +msgid "Customers deleted successfully"
6011 +msgstr ""
6012 +
6013 +#: app/Services/TranslationStrings.php:478
6014 +msgid "Customize the quick prompt options shown in the FluentBot chat panel"
6015 +msgstr ""
6016 +
6017 +#: app/Services/TranslationStrings.php:479
6018 +msgid "Customize your support portal preferences"
6019 +msgstr ""
6020 +
6021 +#: app/Services/TranslationStrings.php:480
6022 +msgid "DRAFT RESPONSE"
6023 +msgstr ""
6024 +
6025 +#: app/Services/TranslationStrings.php:481
6026 +msgid "Daily Activity"
6027 +msgstr ""
6028 +
6029 +#: app/Services/TranslationStrings.php:482
6030 +msgid "Daily Response Distribution"
6031 +msgstr ""
6032 +
6033 +#: app/Services/TranslationStrings.php:483
6034 +msgid "Daily Team Activity"
6035 +msgstr ""
6036 +
6037 +#: app/Services/TranslationStrings.php:484
6038 +msgid "Daily Ticket Creation"
6039 +msgstr ""
6040 +
6041 +#: app/Services/TranslationStrings.php:485
6042 +msgid "Danger zone"
6043 +msgstr ""
6044 +
6045 +#: app/Services/TranslationStrings.php:486
6046 +msgid "Dark"
6047 +msgstr ""
6048 +
6049 +#: app/Services/TranslationStrings.php:487
6050 +#: app/Services/TranslationStrings.php:1602
6051 +msgid "Date"
6052 +msgstr ""
6053 +
6054 +#: app/Services/TranslationStrings.php:488
6055 +msgid "Days"
6056 +msgstr ""
6057 +
6058 +#: app/Services/TranslationStrings.php:489
6059 +msgid "Deactivate"
6060 +msgstr ""
6061 +
6062 +#: app/Services/TranslationStrings.php:490
6063 +msgid "Deactivate this license?"
6064 +msgstr ""
6065 +
6066 +#: app/Services/TranslationStrings.php:491
6067 +msgid "Default"
6068 +msgstr ""
6069 +
6070 +#: app/Services/TranslationStrings.php:492
6071 +msgid "Delete"
6072 +msgstr ""
6073 +
6074 +#. translators: %s is the tickets such as "3 tickets"
6075 +#: app/Services/TranslationStrings.php:494
1829 6076 #, php-format
1830 -msgid "Invalid date format for '%s'"
6077 +msgid "Delete %s"
1831 6078 msgstr ""
1832 6079
1833 -#: app/Services/CustomerPortalService.php:619
1834 -msgid "Invalid feedback value provided"
6080 +#. translators: %s is the number of selected tickets
6081 +#: app/Services/TranslationStrings.php:496
6082 +#, php-format
6083 +msgid "Delete %s ticket?"
1835 6084 msgstr ""
1836 6085
1837 -#: app/Http/Controllers/FluentBotController.php:653
1838 -msgid "Invalid feedback_id"
6086 +#. translators: %s is the number of selected tickets
6087 +#: app/Services/TranslationStrings.php:498
6088 +#, php-format
6089 +msgid "Delete %s tickets?"
1839 6090 msgstr ""
1840 6091
1841 -#: app/Http/Controllers/UploaderController.php:92
1842 -msgid "Invalid file upload request."
6092 +#: app/Services/TranslationStrings.php:499
6093 +msgid "Delete Action"
1843 6094 msgstr ""
1844 6095
1845 -#: app/Http/Controllers/WidgetsController.php:19
1846 -msgid "Invalid filter name"
6096 +#: app/Services/TranslationStrings.php:500
6097 +msgid "Delete Agent Group"
1847 6098 msgstr ""
1848 6099
1849 -#: app/Http/Controllers/TicketController.php:1933
1850 -msgid "Invalid filter type."
6100 +#: app/Services/TranslationStrings.php:501
6101 +msgid "Delete Imported Tickets"
1851 6102 msgstr ""
1852 6103
1853 -#: app/Http/Controllers/CustomerPortalController.php:173
1854 -msgid "Invalid form data submitted"
6104 +#: app/Services/TranslationStrings.php:502
6105 +msgid "Delete Response"
1855 6106 msgstr ""
1856 6107
1857 -#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
1858 -msgid ""
1859 -"Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk "
1860 -"portal."
6108 +#: app/Services/TranslationStrings.php:504
6109 +msgid "Delete custom field"
1861 6110 msgstr ""
1862 6111
1863 -#: app/Http/Controllers/UploaderController.php:304
1864 -msgid "Invalid image file type."
6112 +#: app/Services/TranslationStrings.php:505
6113 +msgid "Delete row"
1865 6114 msgstr ""
1866 6115
1867 -#: app/Http/Controllers/FluentBotController.php:622
1868 -msgid "Invalid message_id"
6116 +#: app/Services/TranslationStrings.php:506
6117 +msgid "Delete tickets"
1869 6118 msgstr ""
1870 6119
1871 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
1872 -msgid "Invalid or empty response from API"
6120 +#. translators: %s is the name of the bulk action being applied
6121 +#: app/Services/TranslationStrings.php:508
6122 +msgid "Deleting tickets"
1873 6123 msgstr ""
1874 6124
1875 -#: app/Modules/MCP/Tools/TicketTools.php:77
1876 -msgid ""
1877 -"Invalid or expired cursor, or it was generated with a different "
1878 -"sort_by/sort_type than this request"
6125 +#: app/Services/TranslationStrings.php:509
6126 +msgid "Deleting..."
1879 6127 msgstr ""
1880 6128
1881 -#: app/Http/Controllers/TicketController.php:1078
1882 -msgid "Invalid or restricted mailbox."
6129 +#: app/Services/TranslationStrings.php:510
6130 +#: app/Services/TranslationStrings.php:1603
6131 +msgid "Descending"
1883 6132 msgstr ""
1884 6133
1885 -#: app/Http/Controllers/TicketController.php:1048
1886 -msgid "Invalid product."
6134 +#: app/Services/TranslationStrings.php:511
6135 +msgid "Describe this log entry"
1887 6136 msgstr ""
1888 6137
1889 -#: app/Http/Controllers/FluentBotController.php:626
1890 -msgid "Invalid reaction"
6138 +#: app/Services/TranslationStrings.php:512
6139 +msgid "Description"
1891 6140 msgstr ""
1892 6141
1893 -#: app/Http/Controllers/SettingsController.php:309
1894 -msgid "Invalid reCAPTCHA data."
6142 +#: app/Services/TranslationStrings.php:513
6143 +msgid "Direct paste is not enabled for this editor."
1895 6144 msgstr ""
1896 6145
1897 -#: app/Http/Controllers/ChatMessageParserController.php:31
1898 -#: app/Http/Controllers/ChatMessageParserController.php:61
1899 -msgid "Invalid request signature."
6146 +#: app/Services/TranslationStrings.php:514
6147 +msgid "Disable Activity Logs"
1900 6148 msgstr ""
1901 6149
1902 -#: app/Services/MailerInbox/MailBoxService.php:241
1903 -msgid "Invalid request submitted. Please select a ticket first"
6150 +#: app/Services/TranslationStrings.php:515
6151 +msgid "Disabled"
1904 6152 msgstr ""
1905 6153
1906 -#: app/Modules/MCP/Tools/TicketTools.php:720
6154 +#: app/Services/TranslationStrings.php:516
6155 +msgid "Discard"
6156 +msgstr ""
6157 +
6158 +#: app/Services/TranslationStrings.php:517
6159 +msgid "Discard Cc"
6160 +msgstr ""
6161 +
6162 +#: app/Services/TranslationStrings.php:518
6163 +msgid "Disconnect"
6164 +msgstr ""
6165 +
6166 +#: app/Services/TranslationStrings.php:519
6167 +msgid "Disliked"
6168 +msgstr ""
6169 +
6170 +#: app/Services/TranslationStrings.php:521
6171 +msgid "Display Settings"
6172 +msgstr ""
6173 +
6174 +#: app/Services/TranslationStrings.php:522
6175 +msgid "Displayed time zone"
6176 +msgstr ""
6177 +
6178 +#: app/Services/TranslationStrings.php:523
6179 +msgid "Do you want to delete all imported tickets and their data?"
6180 +msgstr ""
6181 +
6182 +#: app/Services/TranslationStrings.php:524
6183 +msgid "Don't have a license key?"
6184 +msgstr ""
6185 +
6186 +#: app/Services/TranslationStrings.php:525
6187 +msgid "Done"
6188 +msgstr ""
6189 +
6190 +#: app/Services/TranslationStrings.php:526
6191 +msgid "Download the connector plugin (.zip)"
6192 +msgstr ""
6193 +
6194 +#: app/Services/TranslationStrings.php:527
6195 +msgid "Draft"
6196 +msgstr ""
6197 +
6198 +#: app/Services/TranslationStrings.php:528
6199 +msgid "Draft Response"
6200 +msgstr ""
6201 +
6202 +#. translators: %s is the date and time the draft was created
6203 +#: app/Services/TranslationStrings.php:530
1907 6204 #, php-format
1908 -msgid "Invalid status '%s'"
6205 +msgid "Draft created at %s"
1909 6206 msgstr ""
1910 6207
1911 -#: app/Hooks/Handlers/ExternalPages.php:315
1912 -msgid "Invalid Support Portal URL"
6208 +#: app/Services/TranslationStrings.php:531
6209 +msgid "Draft response discarded successfully"
1913 6210 msgstr ""
1914 6211
1915 -#: app/Http/Controllers/WidgetsController.php:38
1916 -msgid "Invalid ticket ID"
6212 +#. translators: %s is the date and time the draft was last updated
6213 +#: app/Services/TranslationStrings.php:533
6214 +#, php-format
6215 +msgid "Draft updated at %s"
1917 6216 msgstr ""
1918 6217
1919 -#: app/Http/Controllers/TicketController.php:1035
1920 -msgid "Invalid ticket priority."
6218 +#: app/Services/TranslationStrings.php:534
6219 +msgid "Drag and Drop Action"
1921 6220 msgstr ""
1922 6221
1923 -#: app/Http/Controllers/TicketController.php:1021
1924 -msgid "Invalid ticket status."
6222 +#: app/Services/TranslationStrings.php:535
6223 +msgid "Duplicate"
1925 6224 msgstr ""
1926 6225
1927 -#: app/Http/Controllers/AuthController.php:285
1928 -#: app/Http/Controllers/AuthController.php:304
1929 -#: app/Http/Controllers/AuthController.php:344
1930 -msgid "Invalid username, email address or incorrect password."
6226 +#: app/Services/TranslationStrings.php:536
6227 +msgid "Edit"
1931 6228 msgstr ""
1932 6229
1933 -#: app/Hooks/Handlers/TwoFaHandler.php:175
1934 -msgid "Invalid verification code"
6230 +#: app/Services/TranslationStrings.php:537
6231 +msgid "Edit Group"
1935 6232 msgstr ""
1936 6233
1937 -#: app/Services/Tickets/Importer/ZendeskTickets.php:503
1938 -msgid ""
1939 -"Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
6234 +#: app/Services/TranslationStrings.php:538
6235 +msgid "Edit Product"
1940 6236 msgstr ""
1941 6237
1942 -#: app/Services/Tickets/CustomFieldsService.php:25
1943 -#: app/Services/Tickets/CustomFieldsService.php:28
1944 -msgid "Invoice Number"
6238 +#: app/Services/TranslationStrings.php:539
6239 +msgid "Edit Reply"
1945 6240 msgstr ""
1946 6241
1947 -#: app/Hooks/Handlers/PrivacyHandler.php:224
1948 -msgid "IP Address"
6242 +#: app/Services/TranslationStrings.php:540
6243 +msgid "Edit Response"
1949 6244 msgstr ""
1950 6245
1951 -#: app/Models/Traits/CustomerTrait.php:163
1952 -#: app/Models/Traits/CustomerTrait.php:165
1953 -msgid "Job Title"
6246 +#: app/Services/TranslationStrings.php:541
6247 +msgid "Edit Staff"
1954 6248 msgstr ""
1955 6249
1956 -#: app/Services/Helper.php:224
1957 -msgid "JSON"
6250 +#: app/Services/TranslationStrings.php:542
6251 +msgid "Edit Tag"
1958 6252 msgstr ""
1959 6253
1960 -#: app/Services/EmailNotification/Settings.php:513
1961 -msgid "Keyboard Shortcuts"
6254 +#: app/Services/TranslationStrings.php:545
6255 +msgid "Email Body"
1962 6256 msgstr ""
1963 6257
1964 -#: app/Hooks/Handlers/PrivacyHandler.php:228
1965 -msgid "Last IP Address"
6258 +#: app/Services/TranslationStrings.php:546
6259 +msgid "Email Footer For Customers"
1966 6260 msgstr ""
1967 6261
1968 -#: app/Models/Traits/CustomerTrait.php:148
1969 -#: app/Models/Traits/CustomerTrait.php:150
1970 -#: app/Hooks/Handlers/AuthHandler.php:350
1971 -#: app/Hooks/Handlers/PrivacyHandler.php:212
1972 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
1973 -msgid "Last Name"
6262 +#: app/Services/TranslationStrings.php:547
6263 +msgid "Email Piping"
1974 6264 msgstr ""
1975 6265
1976 -#: app/Hooks/Handlers/AuthHandler.php:352
1977 -msgid "Last name"
6266 +#: app/Services/TranslationStrings.php:548
6267 +msgid "Email Settings"
1978 6268 msgstr ""
1979 6269
1980 -#: app/Services/Helper.php:1098
1981 -msgid "LearnDash"
6270 +#: app/Services/TranslationStrings.php:549
6271 +msgid "Email Subject"
1982 6272 msgstr ""
1983 6273
1984 -#: app/Services/Helper.php:1105
1985 -msgid "LearnPress"
6274 +#: app/Services/TranslationStrings.php:550
6275 +msgid "Email address for bi-monthly newsletter"
1986 6276 msgstr ""
1987 6277
1988 -#: app/Services/Helper.php:1249
1989 -msgid "License Management"
6278 +#: app/Services/TranslationStrings.php:551
6279 +msgid "Your email provider may send a confirmation email for the forwarding setup. It arrives here as a new ticket, so check your latest tickets for the confirmation code."
1990 6280 msgstr ""
1991 6281
1992 -#: app/Services/Helper.php:986
1993 -msgid "LifterLMS"
6282 +#: app/Services/TranslationStrings.php:552
6283 +msgid "Connect your email address to the Fluent Support email parser so that emails and email replies from your customers are synced with your tickets."
1994 6284 msgstr ""
1995 6285
1996 -#: app/Services/Helper.php:856
1997 -msgid "Likes"
6286 +#: app/Services/TranslationStrings.php:553
6287 +msgid "Enable AI"
1998 6288 msgstr ""
1999 6289
2000 -#: app/Modules/MCP/AbilitiesRegistrar.php:24
2001 -msgid ""
2002 -"List and filter support tickets. Returns ticket summaries with content "
2003 -"preview, customer, agent, product, and tags inline — no need to call get-"
2004 -"ticket for each. Each row carries triage signals so you can sweep a backlog "
2005 -"page without opening tickets: last_reply_by (\"agent\" | \"customer\" | null)"
2006 -" and response_count. last_reply_by=\"customer\" means the customer spoke "
2007 -"last, so the ticket is awaiting an agent reply (this is the per-ticket value "
2008 -"behind the waiting_for_reply filter); \"agent\" means we replied and the "
2009 -"ball is in the customer's court. The original ticket message counts as the "
2010 -"customer speaking, so a brand-new ticket with response_count=0 still "
2011 -"resolves to last_reply_by=\"customer\" (correctly — it is awaiting an agent) "
2012 -"rather than null; null only occurs on legacy-imported tickets with no reply "
2013 -"history at all. On open tickets this is your \"is it waiting on us?\" signal;"
2014 -" on closed tickets it just reflects who spoke last. response_count is the "
2015 -"number of replies made after ticket creation (the original message and "
2016 -"internal notes are not counted, so response_count=0 does not imply "
2017 -"last_reply_by is null). An optional customer_summary line may be present "
2018 -"when an integration provides one (e.g. plan/usage info) — treat its absence "
2019 -"as normal. For triage: use sort_by=waiting_since, order=ASC, "
2020 -"waiting_for_reply=true. For a specific customer's tickets, prefer get-"
2021 -"customer-tickets instead. Customer name and email are included for all "
2022 -"agents with the \"View Tickets (Read Only)\" permission — agents need "
2023 -"customer context to work their queue. For a multi-page sweep where you act "
2024 -"on tickets as you go (replying/closing shifts waiting_since), use meta."
2025 -"paging.next_cursor from each response as the next call's cursor instead of "
2026 -"incrementing page — this is immune to rows shifting position mid-sweep; "
2027 -"plain page/per_page is fine for a one-off fetch."
6290 +#: app/Services/TranslationStrings.php:554
6291 +msgid "Enable Auto Closing Inactive Tickets"
2028 6292 msgstr ""
2029 6293
2030 -#: app/Modules/MCP/AbilitiesRegistrar.php:401
2031 -msgid ""
2032 -"List automation workflows — see what automatic actions are configured (auto-"
2033 -"assign, auto-tag, auto-reply, etc.) and their triggers. Helps you understand "
2034 -"what the system handles automatically so you don't duplicate work. Paginated;"
2035 -" use page/per_page to navigate. Requires Fluent Support Pro."
6294 +#: app/Services/TranslationStrings.php:555
6295 +msgid "Enable Conditional Logics"
2036 6296 msgstr ""
2037 6297
2038 -#: app/Modules/MCP/AbilitiesRegistrar.php:295
2039 -msgid "List Saved Replies"
6298 +#: app/Services/TranslationStrings.php:556
6299 +msgid "Enable MCP for AI Agents"
2040 6300 msgstr ""
2041 6301
2042 -#: app/Modules/MCP/AbilitiesRegistrar.php:23
2043 -msgid "List Support Tickets"
6302 +#: app/Services/TranslationStrings.php:557
6303 +msgid "Enable Mention Notification"
2044 6304 msgstr ""
2045 6305
2046 -#: app/Modules/MCP/AbilitiesRegistrar.php:400
2047 -msgid "List Workflows"
6306 +#: app/Services/TranslationStrings.php:558
6307 +msgid "Enable general bot"
2048 6308 msgstr ""
2049 6309
2050 -#: app/Modules/MCP/AbilitiesRegistrar.php:296
2051 -msgid ""
2052 -"List your saved/canned replies. Only returns replies you created. Optionally "
2053 -"filter by search text or product_id. Use the returned ID with reply-to-"
2054 -"ticket's saved_reply_id param. Content may contain placeholders like "
2055 -"{{customer.first_name}} or {{agent.first_name}}, expanded automatically when "
2056 -"the reply is sent."
6310 +#: app/Services/TranslationStrings.php:559
6311 +msgid "Enable reCAPTCHA"
2057 6312 msgstr ""
2058 6313
2059 -#: app/Hooks/Handlers/CustomerPortalHandler.php:81
2060 -msgid "Loading Customer Portal. Please wait..."
6314 +#: app/Services/TranslationStrings.php:560
6315 +msgid "Enable reCAPTCHA for enhanced security"
2061 6316 msgstr ""
2062 6317
2063 -#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
2064 -msgid "Loading Support Portal. Please wait..."
6318 +#: app/Services/TranslationStrings.php:561
6319 +msgid "Enable signature for this agent"
2065 6320 msgstr ""
2066 6321
2067 -#: app/Http/Controllers/McpSettingsController.php:155
2068 -msgid ""
2069 -"Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx "
2070 -"proxy needs it to talk to self-signed SSL."
6322 +#: app/Services/TranslationStrings.php:562
6323 +msgid "Enabled"
2071 6324 msgstr ""
2072 6325
2073 -#: app/Hooks/Handlers/AuthHandler.php:161
2074 -msgid "Login"
6326 +#: app/Services/TranslationStrings.php:563
6327 +msgid "End"
2075 6328 msgstr ""
2076 6329
2077 -#: app/Hooks/Handlers/TwoFaHandler.php:255
2078 -msgid "Login Code"
6330 +#: app/Services/TranslationStrings.php:564
6331 +msgid "End date"
2079 6332 msgstr ""
2080 6333
2081 -#: app/Services/EmailNotification/Settings.php:514
2082 -msgid "macOS"
6334 +#: app/Services/TranslationStrings.php:565
6335 +msgid "Ending soon"
2083 6336 msgstr ""
2084 6337
2085 -#: app/Http/Controllers/MailBoxController.php:56
2086 -msgid "Mailbox has been created successfully"
6338 +#: app/Services/TranslationStrings.php:566
6339 +msgid "Endpoint URL"
2087 6340 msgstr ""
2088 6341
2089 -#: app/Http/Controllers/MailBoxController.php:81
2090 -msgid "Mailbox has been saved"
6342 +#: app/Services/TranslationStrings.php:567
6343 +msgid "Endpoint URL copied"
2091 6344 msgstr ""
2092 6345
2093 -#: app/Services/MailerInbox/MailBoxService.php:209
2094 -msgid "MailBox ID must be provided"
6346 +#: app/Services/TranslationStrings.php:568
6347 +msgid "Enhance Responses with AI"
2095 6348 msgstr ""
2096 6349
2097 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
2098 -msgid "Make sure form field values match with Fluent Support priorities"
6350 +#: app/Services/TranslationStrings.php:569
6351 +msgid "Enter Bot ID (Required)"
2099 6352 msgstr ""
2100 6353
2101 -#: app/Modules/PermissionManager.php:467
2102 -msgid "Manage Others Tickets"
6354 +#: app/Services/TranslationStrings.php:570
6355 +msgid "Enter General Bot ID (Required)"
2103 6356 msgstr ""
2104 6357
2105 -#: app/Modules/PermissionManager.php:488
2106 -msgid "Manage Overall Settings"
6358 +#: app/Services/TranslationStrings.php:571
6359 +msgid "Enter a new key to replace the saved one"
2107 6360 msgstr ""
2108 6361
2109 -#: app/Modules/PermissionManager.php:465
2110 -msgid "Manage Own Tickets"
6362 +#: app/Services/TranslationStrings.php:572
6363 +msgid "Enter workflow title to search"
2111 6364 msgstr ""
2112 6365
2113 -#: app/Modules/PermissionManager.php:482
2114 -msgid "Manage Saved Replies"
6366 +#: app/Services/TranslationStrings.php:573
6367 +msgid "Enter your API key"
2115 6368 msgstr ""
2116 6369
2117 -#: app/Modules/PermissionManager.php:466
2118 -msgid "Manage Unassigned Tickets"
6370 +#: app/Services/TranslationStrings.php:574
6371 +msgid "Enter your API key. It will be stored securely."
2119 6372 msgstr ""
2120 6373
2121 -#: app/Modules/PermissionManager.php:480
2122 -msgid "Manage Workflows"
6374 +#: app/Services/TranslationStrings.php:575
6375 +msgid "Enter your prompt here..."
2123 6376 msgstr ""
2124 6377
2125 -#: app/Hooks/Handlers/InternalNotificationHandler.php:302
6378 +#: app/Services/TranslationStrings.php:576
6379 +msgid "Enter your query to create a support request."
6380 +msgstr ""
6381 +
6382 +#: app/Services/TranslationStrings.php:577
6383 +msgid "Enter your reCAPTCHA secret key"
6384 +msgstr ""
6385 +
6386 +#: app/Services/TranslationStrings.php:578
6387 +msgid "Enter your reCAPTCHA site key"
6388 +msgstr ""
6389 +
6390 +#: app/Services/TranslationStrings.php:579
6391 +msgid "Equal"
6392 +msgstr ""
6393 +
6394 +#: app/Services/TranslationStrings.php:580
6395 +msgid "Error"
6396 +msgstr ""
6397 +
6398 +#: app/Services/TranslationStrings.php:581
6399 +msgid "Escalate"
6400 +msgstr ""
6401 +
6402 +#. translators: %1$s is a comma-separated list of the escalation steps that succeeded, e.g. "agent assigned, note added"; %2$s is the label of the Escalate ticket button
6403 +#: app/Services/TranslationStrings.php:583
6404 +msgid "Escalate ticket"
6405 +msgstr ""
6406 +
6407 +#: app/Services/TranslationStrings.php:584
6408 +msgid "Escalated"
6409 +msgstr ""
6410 +
6411 +#: app/Services/TranslationStrings.php:585
6412 +msgid "Escalation incomplete"
6413 +msgstr ""
6414 +
6415 +#: app/Services/TranslationStrings.php:586
6416 +msgid "Ex: +123456789"
6417 +msgstr ""
6418 +
6419 +#: app/Services/TranslationStrings.php:587
6420 +msgid "Example"
6421 +msgstr ""
6422 +
6423 +#: app/Services/TranslationStrings.php:588
6424 +msgid "Expand Sidebar"
6425 +msgstr ""
6426 +
6427 +#: app/Services/TranslationStrings.php:589
6428 +msgid "Expired"
6429 +msgstr ""
6430 +
6431 +#: app/Services/TranslationStrings.php:590
6432 +msgid "Expires"
6433 +msgstr ""
6434 +
6435 +#: app/Services/TranslationStrings.php:591
6436 +msgid "Export"
6437 +msgstr ""
6438 +
6439 +#: app/Services/TranslationStrings.php:592
6440 +msgid "Export Agents Summary"
6441 +msgstr ""
6442 +
6443 +#: app/Services/TranslationStrings.php:593
6444 +#: app/Services/TranslationStrings.php:1604
6445 +msgid "Failed"
6446 +msgstr ""
6447 +
6448 +#: app/Services/TranslationStrings.php:594
6449 +msgid "Failed to copy link"
6450 +msgstr ""
6451 +
6452 +#: app/Services/TranslationStrings.php:595
6453 +msgid "Failed to copy shortcode"
6454 +msgstr ""
6455 +
6456 +#: app/Services/TranslationStrings.php:596
6457 +msgid "Failed to generate response. Please try again."
6458 +msgstr ""
6459 +
6460 +#: app/Services/TranslationStrings.php:597
6461 +msgid "Failed to load chat history. Please try again."
6462 +msgstr ""
6463 +
6464 +#: app/Services/TranslationStrings.php:598
6465 +msgid "Failed to load older messages. Please try again."
6466 +msgstr ""
6467 +
6468 +#: app/Services/TranslationStrings.php:599
6469 +msgid "Failed to load past conversations."
6470 +msgstr ""
6471 +
6472 +#: app/Services/TranslationStrings.php:600
6473 +msgid "Failed to open that conversation."
6474 +msgstr ""
6475 +
6476 +#: app/Services/TranslationStrings.php:601
6477 +msgid "Failed to remove feedback. Please try again."
6478 +msgstr ""
6479 +
6480 +#: app/Services/TranslationStrings.php:602
6481 +msgid "Failed to save chat session. Your messages may not persist on reload."
6482 +msgstr ""
6483 +
6484 +#: app/Services/TranslationStrings.php:603
6485 +msgid "Failed to save feedback. Please try again."
6486 +msgstr ""
6487 +
6488 +#: app/Services/TranslationStrings.php:604
6489 +msgid "Fallback Agent"
6490 +msgstr ""
6491 +
6492 +#: app/Services/TranslationStrings.php:605
6493 +msgid "Fallback Business"
6494 +msgstr ""
6495 +
6496 +#: app/Services/TranslationStrings.php:606
6497 +msgid "Field"
6498 +msgstr ""
6499 +
6500 +#: app/Services/TranslationStrings.php:607
6501 +msgid "Field Key"
6502 +msgstr ""
6503 +
6504 +#: app/Services/TranslationStrings.php:608
6505 +msgid "Field Placeholder"
6506 +msgstr ""
6507 +
6508 +#: app/Services/TranslationStrings.php:609
6509 +msgid "Field Type"
6510 +msgstr ""
6511 +
6512 +#: app/Services/TranslationStrings.php:610
6513 +msgid "Field Value Options"
6514 +msgstr ""
6515 +
6516 +#: app/Services/TranslationStrings.php:611
6517 +msgid "Fields order updated successfully"
6518 +msgstr ""
6519 +
6520 +#: app/Services/TranslationStrings.php:612
6521 +msgid "File Storage Settings"
6522 +msgstr ""
6523 +
6524 +#: app/Services/TranslationStrings.php:613
6525 +msgid "File failed to upload"
6526 +msgstr ""
6527 +
6528 +#: app/Services/TranslationStrings.php:614
6529 +msgid "Fillable Fields"
6530 +msgstr ""
6531 +
6532 +#: app/Services/TranslationStrings.php:615
6533 +msgid "Filter"
6534 +msgstr ""
6535 +
6536 +#: app/Services/TranslationStrings.php:616
6537 +msgid "Filter by ticket title"
6538 +msgstr ""
6539 +
6540 +#: app/Services/TranslationStrings.php:617
6541 +msgid "Filter ticket"
6542 +msgstr ""
6543 +
6544 +#: app/Services/TranslationStrings.php:618
6545 +msgid "Filtered Tickets"
6546 +msgstr ""
6547 +
6548 +#: app/Services/TranslationStrings.php:619
6549 +msgid "Finish"
6550 +msgstr ""
6551 +
6552 +#: app/Services/TranslationStrings.php:622
6553 +msgid "First response"
6554 +msgstr ""
6555 +
6556 +#: app/Services/TranslationStrings.php:623
6557 +msgid "Fluent Support ships AI agent tools, but they only become available once FluentHub is installed and active."
6558 +msgstr ""
6559 +
6560 +#: app/Services/TranslationStrings.php:624
6561 +msgid "Available times are based on a sample of this event type's upcoming availability. You can adjust the times offered below."
6562 +msgstr ""
6563 +
6564 +#: app/Services/TranslationStrings.php:625
6565 +msgid "FluentBot Integration"
6566 +msgstr ""
6567 +
6568 +#: app/Services/TranslationStrings.php:626
6569 +msgid "FluentBot assistant panel"
6570 +msgstr ""
6571 +
6572 +#: app/Services/TranslationStrings.php:627
6573 +msgid "No bot is mapped to this ticket's product. Pick a configured product from the dropdown above, or add a bot for this product in FluentBot settings."
6574 +msgstr ""
6575 +
6576 +#: app/Services/TranslationStrings.php:628
6577 +msgid "Switching products changes the knowledge base used for responses. What would you like to do with the current conversation?"
6578 +msgstr ""
6579 +
6580 +#: app/Services/TranslationStrings.php:630
6581 +msgid "Freshdesk Domain"
6582 +msgstr ""
6583 +
6584 +#: app/Services/TranslationStrings.php:631
6585 +msgid "Fri"
6586 +msgstr ""
6587 +
6588 +#: app/Services/TranslationStrings.php:632
6589 +msgid "From"
6590 +msgstr ""
6591 +
6592 +#: app/Services/TranslationStrings.php:633
6593 +msgid "From Email Address"
6594 +msgstr ""
6595 +
6596 +#: app/Services/TranslationStrings.php:634
6597 +msgid "From Name"
6598 +msgstr ""
6599 +
6600 +#: app/Services/TranslationStrings.php:635
6601 +msgid "General Bot"
6602 +msgstr ""
6603 +
6604 +#: app/Services/TranslationStrings.php:636
6605 +msgid "Generate Responses with AI"
6606 +msgstr ""
6607 +
6608 +#: app/Services/TranslationStrings.php:637
6609 +msgid "Generate Responses with FluentBot"
6610 +msgstr ""
6611 +
6612 +#: app/Services/TranslationStrings.php:638
6613 +msgid "Generate a new key"
6614 +msgstr ""
6615 +
6616 +#: app/Services/TranslationStrings.php:639
6617 +msgid "Generate connection key"
6618 +msgstr ""
6619 +
6620 +#: app/Services/TranslationStrings.php:640
6621 +msgid "Generating"
6622 +msgstr ""
6623 +
6624 +#. translators: %s is the label of the Get Authorized button
6625 +#: app/Services/TranslationStrings.php:642
6626 +msgid "Get Authorized"
6627 +msgstr ""
6628 +
6629 +#: app/Services/TranslationStrings.php:643
6630 +msgid "Get FluentHub"
6631 +msgstr ""
6632 +
6633 +#: app/Services/TranslationStrings.php:644
6634 +msgid "Get Piping Email Details"
6635 +msgstr ""
6636 +
6637 +#: app/Services/TranslationStrings.php:645
6638 +msgid "Get Support"
6639 +msgstr ""
6640 +
6641 +#: app/Services/TranslationStrings.php:646
6642 +msgid "Global Email Settings"
6643 +msgstr ""
6644 +
6645 +#: app/Services/TranslationStrings.php:648
6646 +msgid "Go Back"
6647 +msgstr ""
6648 +
6649 +#: app/Services/TranslationStrings.php:649
6650 +msgid "Go back to"
6651 +msgstr ""
6652 +
6653 +#: app/Services/TranslationStrings.php:650
6654 +msgid "Go to Dashboard"
6655 +msgstr ""
6656 +
6657 +#: app/Services/TranslationStrings.php:651
6658 +msgid "Good Job"
6659 +msgstr ""
6660 +
6661 +#: app/Services/TranslationStrings.php:652
6662 +msgid "Good afternoon"
6663 +msgstr ""
6664 +
6665 +#: app/Services/TranslationStrings.php:653
6666 +msgid "Good evening"
6667 +msgstr ""
6668 +
6669 +#: app/Services/TranslationStrings.php:654
6670 +msgid "Good morning"
6671 +msgstr ""
6672 +
6673 +#: app/Services/TranslationStrings.php:655
6674 +msgid "Grace Period"
6675 +msgstr ""
6676 +
6677 +#: app/Services/TranslationStrings.php:656
6678 +msgid "Great!"
6679 +msgstr ""
6680 +
6681 +#: app/Services/TranslationStrings.php:657
6682 +msgid "Greater Than"
6683 +msgstr ""
6684 +
6685 +#: app/Services/TranslationStrings.php:658
6686 +msgid "Greeting Message"
6687 +msgstr ""
6688 +
6689 +#: app/Services/TranslationStrings.php:659
6690 +msgid "Grid View"
6691 +msgstr ""
6692 +
6693 +#: app/Services/TranslationStrings.php:660
6694 +msgid "Group"
6695 +msgstr ""
6696 +
6697 +#: app/Services/TranslationStrings.php:661
6698 +msgid "Group Description"
6699 +msgstr ""
6700 +
6701 +#: app/Services/TranslationStrings.php:662
6702 +msgid "Group Title"
6703 +msgstr ""
6704 +
6705 +#: app/Services/TranslationStrings.php:663
6706 +msgid "Groups"
6707 +msgstr ""
6708 +
6709 +#: app/Services/TranslationStrings.php:664
6710 +msgid "HOURLY RESPONSE DISTRIBUTION"
6711 +msgstr ""
6712 +
6713 +#: app/Services/TranslationStrings.php:665
6714 +msgid "HOURLY TICKET DISTRIBUTION"
6715 +msgstr ""
6716 +
6717 +#: app/Services/TranslationStrings.php:666
6718 +msgid "Have a new license key?"
6719 +msgstr ""
6720 +
6721 +#: app/Services/TranslationStrings.php:667
6722 +msgid "Help us to make FluentSupport better"
6723 +msgstr ""
6724 +
6725 +#: app/Services/TranslationStrings.php:668
6726 +msgid "Add this URL as the Redirection URL of your Help Scout app. Help Scout needs it to authorize the app before the import can start:"
6727 +msgstr ""
6728 +
6729 +#: app/Services/TranslationStrings.php:669
6730 +msgid "Helpful"
6731 +msgstr ""
6732 +
6733 +#: app/Services/TranslationStrings.php:670
6734 +msgid "Here Are A Few Tickets You May Want To Take A Look At"
6735 +msgstr ""
6736 +
6737 +#: app/Services/TranslationStrings.php:671
6738 +msgid "Hide Badge in Tickets"
6739 +msgstr ""
6740 +
6741 +#: app/Services/TranslationStrings.php:672
6742 +msgid "Hide Bulk Action"
6743 +msgstr ""
6744 +
6745 +#: app/Services/TranslationStrings.php:673
6746 +msgid "Higher = more varied answers. Saved in this browser."
6747 +msgstr ""
6748 +
6749 +#: app/Services/TranslationStrings.php:674
6750 +msgid "Hourly Activity"
6751 +msgstr ""
6752 +
6753 +#: app/Services/TranslationStrings.php:675
6754 +msgid "Hourly Response Distribution"
6755 +msgstr ""
6756 +
6757 +#: app/Services/TranslationStrings.php:676
6758 +msgid "Hourly Team Activity"
6759 +msgstr ""
6760 +
6761 +#: app/Services/TranslationStrings.php:677
6762 +msgid "Hourly Ticket Creation"
6763 +msgstr ""
6764 +
6765 +#: app/Services/TranslationStrings.php:678
6766 +msgid "Hours"
6767 +msgstr ""
6768 +
6769 +#: app/Services/TranslationStrings.php:679
6770 +msgid "I agree with the Fluent Support email parsing"
6771 +msgstr ""
6772 +
6773 +#: app/Services/TranslationStrings.php:680
6774 +msgid "I have done it"
6775 +msgstr ""
6776 +
6777 +#: app/Services/TranslationStrings.php:681
6778 +msgid "ID"
6779 +msgstr ""
6780 +
6781 +#: app/Services/TranslationStrings.php:682
6782 +msgid "If you don't select any agents, the report shows all agents. Otherwise, it shows only the selected agents."
6783 +msgstr ""
6784 +
6785 +#: app/Services/TranslationStrings.php:683
6786 +msgid "If you don't select any column, by default system will take all."
6787 +msgstr ""
6788 +
6789 +#: app/Services/TranslationStrings.php:684
6790 +msgid "If you want to connect with your own email parser please use this following URL to send payload data"
6791 +msgstr ""
6792 +
6793 +#: app/Services/TranslationStrings.php:685
6794 +msgid "Image successfully uploaded."
6795 +msgstr ""
6796 +
6797 +#: app/Services/TranslationStrings.php:686
6798 +msgid "Import Tickets"
6799 +msgstr ""
6800 +
6801 +#: app/Services/TranslationStrings.php:687
6802 +msgid "Import from other Support Tickets Plugins"
6803 +msgstr ""
6804 +
6805 +#: app/Services/TranslationStrings.php:688
6806 +msgid "Importing..."
6807 +msgstr ""
6808 +
6809 +#: app/Services/TranslationStrings.php:689
6810 +msgid "Inbox"
6811 +msgstr ""
6812 +
6813 +#: app/Services/TranslationStrings.php:690
6814 +msgid "Inbox Color"
6815 +msgstr ""
6816 +
6817 +#: app/Services/TranslationStrings.php:691
6818 +msgid "Inbox Name"
6819 +msgstr ""
6820 +
6821 +#: app/Services/TranslationStrings.php:692
6822 +msgid "Inbox Settings"
6823 +msgstr ""
6824 +
6825 +#: app/Services/TranslationStrings.php:693
6826 +msgid "Inbox name"
6827 +msgstr ""
6828 +
6829 +#: app/Services/TranslationStrings.php:694
6830 +msgid "Include archived tickets"
6831 +msgstr ""
6832 +
6833 +#: app/Services/TranslationStrings.php:695
6834 +msgid "Includes In"
6835 +msgstr ""
6836 +
6837 +#: app/Services/TranslationStrings.php:697
6838 +msgid "Incoming Webhook URL"
6839 +msgstr ""
6840 +
6841 +#: app/Services/TranslationStrings.php:698
6842 +msgid "Initiated by agent"
6843 +msgstr ""
6844 +
6845 +#: app/Services/TranslationStrings.php:699
6846 +msgid "Insert"
6847 +msgstr ""
6848 +
6849 +#: app/Services/TranslationStrings.php:700
6850 +msgid "Insert Booking Link"
6851 +msgstr ""
6852 +
6853 +#: app/Services/TranslationStrings.php:701
6854 +msgid "Insert Content"
6855 +msgstr ""
6856 +
6857 +#: app/Services/TranslationStrings.php:702
6858 +msgid "Insert to editor"
6859 +msgstr ""
6860 +
6861 +#: app/Services/TranslationStrings.php:703
6862 +msgid "Insert with Times"
6863 +msgstr ""
6864 +
6865 +#: app/Services/TranslationStrings.php:704
6866 +msgid "Install Fluent Forms Plugin for custom Ticket Forms."
6867 +msgstr ""
6868 +
6869 +#: app/Services/TranslationStrings.php:705
6870 +msgid "Install FluentHub"
6871 +msgstr ""
6872 +
6873 +#: app/Services/TranslationStrings.php:708
6874 +msgid "Internal Note"
6875 +msgstr ""
6876 +
6877 +#: app/Services/TranslationStrings.php:709
6878 +msgid "Internal Notifications"
6879 +msgstr ""
6880 +
6881 +#. translators: %s is the internal ticket ID number
6882 +#: app/Services/TranslationStrings.php:711
2126 6883 #, php-format
2127 -msgid "Manual workflow \"%s\" was run"
6884 +msgid "Internal Ticket ID: #%s"
2128 6885 msgstr ""
2129 6886
2130 -#: app/Services/EmailNotification/Settings.php:265
2131 -msgid "Max File Size (in MegaByte)"
6887 +#: app/Services/TranslationStrings.php:712
6888 +msgid "Internal note"
2132 6889 msgstr ""
2133 6890
2134 -#: app/Services/Helper.php:852
2135 -msgid "Max Waiting"
6891 +#: app/Services/TranslationStrings.php:713
6892 +msgid "Invalid"
2136 6893 msgstr ""
2137 6894
2138 -#: app/Services/EmailNotification/Settings.php:271
2139 -msgid "Maximum File Upload"
6895 +#: app/Services/TranslationStrings.php:714
6896 +msgid "Invalid image"
2140 6897 msgstr ""
2141 6898
2142 -#: app/Http/Controllers/McpSettingsController.php:73
2143 -msgid "MCP disabled. The endpoint will reject requests until re-enabled."
6899 +#: app/Services/TranslationStrings.php:715
6900 +msgid "Is after"
2144 6901 msgstr ""
2145 6902
2146 -#: app/Http/Controllers/McpSettingsController.php:72
2147 -msgid ""
2148 -"MCP enabled. AI agents with a valid application password can now reach the "
2149 -"Fluent Support tools."
6903 +#: app/Services/TranslationStrings.php:716
6904 +msgid "Is before"
2150 6905 msgstr ""
2151 6906
2152 -#: app/Services/Helper.php:1240
2153 -msgid "MCP for AI Agents"
6907 +#: app/Services/TranslationStrings.php:717
6908 +msgid "Is between"
2154 6909 msgstr ""
2155 6910
2156 -#: app/Services/Helper.php:62 app/Services/Helper.php:76
2157 -msgid "Medium"
6911 +#: app/Services/TranslationStrings.php:718
6912 +msgid "Join Meeting"
2158 6913 msgstr ""
2159 6914
2160 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:268
2161 -msgid "Meeting"
6915 +#: app/Services/TranslationStrings.php:719
6916 +msgid "Keep Messages"
2162 6917 msgstr ""
2163 6918
2164 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:272
2165 -msgid "Meeting scheduled via FluentBooking"
6919 +#: app/Services/TranslationStrings.php:720
6920 +msgid "Label"
2166 6921 msgstr ""
2167 6922
2168 -#: app/Services/Helper.php:1126
2169 -msgid "MemberPress"
6923 +#: app/Services/TranslationStrings.php:721
6924 +msgid "Last 1 Year"
2170 6925 msgstr ""
2171 6926
2172 -#: app/Services/Notifications/NotificationEventMap.php:54
2173 -msgid "mentioned you"
6927 +#: app/Services/TranslationStrings.php:722
6928 +msgid "Last 2 Weeks"
2174 6929 msgstr ""
2175 6930
2176 -#: app/Services/Notifications/NotificationCategory.php:29
2177 -msgid "Mentions"
6931 +#: app/Services/TranslationStrings.php:723
6932 +msgid "Last 3 Months"
2178 6933 msgstr ""
2179 6934
2180 -#: app/Modules/MCP/AbilitiesRegistrar.php:192
2181 -msgid ""
2182 -"Merge duplicate tickets into one. All conversations and attachments from the "
2183 -"merged tickets are moved into the target ticket. The merged tickets are "
2184 -"deleted. Requires Fluent Support Pro."
6935 +#: app/Services/TranslationStrings.php:724
6936 +msgid "Last 30 days"
2185 6937 msgstr ""
2186 6938
2187 -#: app/Modules/PermissionManager.php:470
2188 -#: app/Modules/MCP/AbilitiesRegistrar.php:191
2189 -msgid "Merge Tickets"
6939 +#: app/Services/TranslationStrings.php:725
6940 +msgid "Last 6 Months"
2190 6941 msgstr ""
2191 6942
2192 -#: app/Modules/MCP/Tools/TicketTools.php:846
2193 -msgid "Merge tickets requires Fluent Support Pro"
6943 +#: app/Services/TranslationStrings.php:726
6944 +msgid "Last 7 Days"
2194 6945 msgstr ""
2195 6946
2196 -#. 1: merged customer record id, 2: that record's email address, 3: number of tickets moved
2197 -#: app/Services/EmailClaimService.php:412
6947 +#: app/Services/TranslationStrings.php:727
6948 +msgid "Last 7 days"
6949 +msgstr ""
6950 +
6951 +#: app/Services/TranslationStrings.php:728
6952 +msgid "Last 90 days"
6953 +msgstr ""
6954 +
6955 +#: app/Services/TranslationStrings.php:729
6956 +msgid "Last Activity"
6957 +msgstr ""
6958 +
6959 +#: app/Services/TranslationStrings.php:730
6960 +msgid "Last Agent Response"
6961 +msgstr ""
6962 +
6963 +#: app/Services/TranslationStrings.php:731
6964 +msgid "Last Customer Response"
6965 +msgstr ""
6966 +
6967 +#: app/Services/TranslationStrings.php:732
6968 +msgid "Last Month"
6969 +msgstr ""
6970 +
6971 +#: app/Services/TranslationStrings.php:734
6972 +msgid "Last Run"
6973 +msgstr ""
6974 +
6975 +#: app/Services/TranslationStrings.php:735
6976 +msgid "Last Week"
6977 +msgstr ""
6978 +
6979 +#: app/Services/TranslationStrings.php:736
6980 +msgid "Last call to main site"
6981 +msgstr ""
6982 +
6983 +#. translators: %s is how long ago the license was last checked, e.g. "5 minutes ago"
6984 +#: app/Services/TranslationStrings.php:738
2198 6985 #, php-format
2199 -msgid ""
2200 -"Merged customer record #%1$s (%2$s) into this one after the address was "
2201 -"confirmed. %3$s ticket(s) moved and their shared links were reissued."
6986 +msgid "Last checked: %s"
2202 6987 msgstr ""
2203 6988
2204 -#: app/Services/EmailNotification/Settings.php:243
2205 -msgid "Message for non logged in users"
6989 +#: app/Services/TranslationStrings.php:740
6990 +msgid "Last request from main site"
2206 6991 msgstr ""
2207 6992
2208 -#: app/Services/EmailNotification/Settings.php:344
2209 -msgid "Minimum Ticket Number"
6993 +#: app/Services/TranslationStrings.php:741
6994 +msgid "Layout Type"
2210 6995 msgstr ""
2211 6996
2212 -#: app/Hooks/Handlers/Menu.php:215
2213 -msgid "More"
6997 +#: app/Services/TranslationStrings.php:742
6998 +msgid "Learn More"
2214 6999 msgstr ""
2215 7000
2216 -#. 1: customer record id, 2: that record's email address, 3: number of tickets moved
2217 -#: app/Services/EmailClaimService.php:419
7001 +#: app/Services/TranslationStrings.php:743
7002 +msgid "Leave"
7003 +msgstr ""
7004 +
7005 +#: app/Services/TranslationStrings.php:744
7006 +msgid "Less"
7007 +msgstr ""
7008 +
7009 +#: app/Services/TranslationStrings.php:745
7010 +msgid "Less than"
7011 +msgstr ""
7012 +
7013 +#: app/Services/TranslationStrings.php:746
7014 +msgid "Let AI draft ticket responses for you."
7015 +msgstr ""
7016 +
7017 +#: app/Services/TranslationStrings.php:747
7018 +msgid "Let FluentBot draft ticket responses from your knowledge base."
7019 +msgstr ""
7020 +
7021 +#: app/Services/TranslationStrings.php:748
7022 +msgid "License Key"
7023 +msgstr ""
7024 +
7025 +#: app/Services/TranslationStrings.php:750
7026 +msgid "License key"
7027 +msgstr ""
7028 +
7029 +#: app/Services/TranslationStrings.php:751
7030 +msgid "You are in a grace period, so everything keeps working for now. Updates and support end soon. Renew your license to keep them."
7031 +msgstr ""
7032 +
7033 +#: app/Services/TranslationStrings.php:752
7034 +msgid "Licensed To"
7035 +msgstr ""
7036 +
7037 +#: app/Services/TranslationStrings.php:753
7038 +msgid "Lifetime"
7039 +msgstr ""
7040 +
7041 +#: app/Services/TranslationStrings.php:754
7042 +msgid "Light"
7043 +msgstr ""
7044 +
7045 +#: app/Services/TranslationStrings.php:755
7046 +msgid "Liked"
7047 +msgstr ""
7048 +
7049 +#: app/Services/TranslationStrings.php:757
7050 +msgid "Limit reached"
7051 +msgstr ""
7052 +
7053 +#: app/Services/TranslationStrings.php:758
7054 +msgid "Live"
7055 +msgstr ""
7056 +
7057 +#: app/Services/TranslationStrings.php:759
7058 +msgid "Load More"
7059 +msgstr ""
7060 +
7061 +#: app/Services/TranslationStrings.php:760
7062 +msgid "Load older messages"
7063 +msgstr ""
7064 +
7065 +#: app/Services/TranslationStrings.php:761
7066 +msgid "Loading available dates..."
7067 +msgstr ""
7068 +
7069 +#: app/Services/TranslationStrings.php:762
7070 +msgid "Loading snapshots…"
7071 +msgstr ""
7072 +
7073 +#: app/Services/TranslationStrings.php:763
7074 +msgid "Loading..."
7075 +msgstr ""
7076 +
7077 +#: app/Services/TranslationStrings.php:764
7078 +msgid "Local / self-signed site (disable TLS verification)"
7079 +msgstr ""
7080 +
7081 +#: app/Services/TranslationStrings.php:765
7082 +msgid "Logged at:"
7083 +msgstr ""
7084 +
7085 +#: app/Services/TranslationStrings.php:766
7086 +msgid "Login Form"
7087 +msgstr ""
7088 +
7089 +#: app/Services/TranslationStrings.php:767
7090 +msgid "Looks like your license has expired."
7091 +msgstr ""
7092 +
7093 +#: app/Services/TranslationStrings.php:769
7094 +msgid "MailBox"
7095 +msgstr ""
7096 +
7097 +#: app/Services/TranslationStrings.php:770
7098 +msgid "Mailbox"
7099 +msgstr ""
7100 +
7101 +#. translators: %s is the mailbox name
7102 +#: app/Services/TranslationStrings.php:772
2218 7103 #, php-format
2219 -msgid ""
2220 -"Moved %3$s ticket(s) from customer record #%1$s (%2$s) into this one after "
2221 -"the address was confirmed. That record still holds other data and was kept."
7104 +msgid "Mailbox: %s"
2222 7105 msgstr ""
2223 7106
2224 -#: app/Services/Helper.php:121
2225 -msgid "New"
7107 +#: app/Services/TranslationStrings.php:773
7108 +msgid "Main site"
2226 7109 msgstr ""
2227 7110
2228 -#: app/Services/MailerInbox/MailBoxService.php:237
2229 -msgid "New Box cannot be the same as MailBox ID"
7111 +#: app/Services/TranslationStrings.php:774
7112 +msgid "Manage"
2230 7113 msgstr ""
2231 7114
2232 -#: app/Modules/StatModule.php:74 app/Modules/StatModule.php:121
2233 -#: app/Modules/StatModule.php:177
2234 -#: app/Http/Controllers/ReportingController.php:242
2235 -#: app/Services/Tickets/TicketStats.php:31
2236 -msgid "New Tickets"
7115 +#: app/Services/TranslationStrings.php:775
7116 +msgid "Manage Application Passwords"
2237 7117 msgstr ""
2238 7118
2239 -#: app/Services/EmailNotification/Settings.php:347
2240 -msgid "Next Ticket Number: %d"
7119 +#: app/Services/TranslationStrings.php:776
7120 +msgid "Manage Subscription"
2241 7121 msgstr ""
2242 7122
2243 -#: app/Http/Controllers/FluentBotController.php:631
2244 -#: app/Http/Controllers/FluentBotController.php:658
2245 -msgid "No active chat for this ticket"
7123 +#: app/Services/TranslationStrings.php:777
7124 +msgid "Manual"
2246 7125 msgstr ""
2247 7126
2248 -#: app/Services/Helper.php:1392
2249 -msgid "No activity settings found"
7127 +#: app/Services/TranslationStrings.php:778
7128 +msgid "Manual Trigger"
2250 7129 msgstr ""
2251 7130
2252 -#: app/Modules/MCP/Tools/TicketTools.php:25
2253 -#: app/Modules/MCP/Tools/TicketTools.php:296
2254 -#: app/Modules/MCP/Tools/TicketTools.php:401
2255 -#: app/Modules/MCP/Tools/TicketTools.php:537
2256 -#: app/Modules/MCP/Tools/TicketTools.php:604
2257 -#: app/Modules/MCP/Tools/TicketTools.php:634
2258 -#: app/Modules/MCP/Tools/TicketTools.php:763
2259 -#: app/Modules/MCP/Tools/TicketTools.php:793
2260 -#: app/Modules/MCP/Tools/TicketTools.php:842
2261 -#: app/Modules/MCP/Tools/CustomerTools.php:16
2262 -#: app/Modules/MCP/Tools/ResponseTools.php:18
2263 -#: app/Modules/MCP/Tools/ResponseTools.php:52
2264 -#: app/Modules/MCP/Tools/ResponseTools.php:89
2265 -#: app/Modules/MCP/Tools/ResponseTools.php:146
2266 -#: app/Modules/MCP/Tools/ResponseTools.php:183
2267 -#: app/Modules/MCP/Tools/ResponseTools.php:322
2268 -#: app/Modules/MCP/Tools/ManagementTools.php:30
2269 -#: app/Modules/MCP/Tools/ManagementTools.php:306
2270 -#: app/Modules/MCP/Tools/ManagementTools.php:344
2271 -#: app/Modules/MCP/Tools/ManagementTools.php:481
2272 -#: app/Modules/MCP/Tools/ManagementTools.php:516
2273 -#: app/Modules/MCP/Tools/ManagementTools.php:718
2274 -#: app/Modules/MCP/Tools/ManagementTools.php:823
2275 -msgid "No agent found for current user"
7131 +#: app/Services/TranslationStrings.php:779
7132 +msgid "When a customer writes in with a specific question, you run this workflow to send a reply, add a tag and assign the ticket to someone on your team."
2276 7133 msgstr ""
2277 7134
2278 -#: app/Http/Controllers/TicketController.php:1266
2279 -msgid "No agents found in this group"
7135 +#: app/Services/TranslationStrings.php:780
7136 +msgid "A manual workflow does nothing until you run it. When you apply a manual workflow to a ticket, Fluent Support performs all of its actions."
2280 7137 msgstr ""
2281 7138
2282 -#: app/Services/Integrations/AI/AIProviderFactory.php:52
2283 -msgid "No AI provider configured."
7139 +#: app/Services/TranslationStrings.php:781
7140 +msgid "Mark all as read"
2284 7141 msgstr ""
2285 7142
2286 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:51
2287 -msgid "No AI response found in the API response."
7143 +#: app/Services/TranslationStrings.php:782
7144 +msgid "Mark read"
2288 7145 msgstr ""
2289 7146
2290 -#: app/Http/Controllers/FluentBotController.php:305
2291 -msgid "No conversation to resume."
7147 +#: app/Services/TranslationStrings.php:783
7148 +msgid "Match Value"
2292 7149 msgstr ""
2293 7150
2294 -#: app/Models/Traits/CustomerTrait.php:459
2295 -msgid "No customers selected for deletion"
7151 +#: app/Services/TranslationStrings.php:784
7152 +msgid "Match all conditions"
2296 7153 msgstr ""
2297 7154
2298 -#: app/Models/Traits/CustomerTrait.php:491
2299 -msgid "No customers were deleted"
7155 +#: app/Services/TranslationStrings.php:785
7156 +msgid "Match any conditions"
2300 7157 msgstr ""
2301 7158
2302 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:241
2303 -msgid "No FluentBooking meetings found for this customer."
7159 +#. translators: %s is the longest time a ticket has been waiting, e.g. 2 days
7160 +#: app/Services/TranslationStrings.php:788
7161 +#, php-format
7162 +msgid "Max Waiting: %s"
2304 7163 msgstr ""
2305 7164
2306 -#: app/Http/Controllers/UploaderController.php:293
2307 -msgid "No image file provided."
7165 +#: app/Services/TranslationStrings.php:789
7166 +msgid "Max-time: --"
2308 7167 msgstr ""
2309 7168
2310 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:239
2311 -msgid "No meeting booked yet from these links."
7169 +#: app/Services/TranslationStrings.php:790
7170 +msgid "MCP (Model Context Protocol) lets compatible AI clients like Claude Desktop, OpenAI Codex, and Cursor read and write your support data with your authorization. Enable the toggle above to connect an AI client to Fluent Support."
2312 7171 msgstr ""
2313 7172
2314 -#: app/Services/Helper.php:61 app/Services/Helper.php:75
2315 -msgid "Normal"
7173 +#: app/Services/TranslationStrings.php:791
7174 +msgid "When enabled, Fluent Support exposes its tools through the WordPress Abilities API so AI agents can read and update support tickets with your authorization."
2316 7175 msgstr ""
2317 7176
2318 -#: app/Hooks/Handlers/AuthHandler.php:78
2319 -msgid "Not registered?"
7177 +#: app/Services/TranslationStrings.php:793
7178 +msgid "Meeting Type"
2320 7179 msgstr ""
2321 7180
2322 -#: app/Models/Traits/CustomerTrait.php:170
2323 -#: app/Models/Traits/CustomerTrait.php:172
2324 -msgid "Note"
7181 +#: app/Services/TranslationStrings.php:794
7182 +msgid "Members"
2325 7183 msgstr ""
2326 7184
2327 -#: app/Services/EmailNotification/Settings.php:298
2328 -msgid "Notification data older than 15 days will be removed automatically."
7185 +#: app/Services/TranslationStrings.php:795
7186 +msgid "Merge"
2329 7187 msgstr ""
2330 7188
2331 -#: app/Services/Helper.php:1202
2332 -msgid "Notification Integrations"
7189 +#: app/Services/TranslationStrings.php:796
7190 +msgid "Merge Ticket"
2333 7191 msgstr ""
2334 7192
2335 -#: app/Services/Notifications/NotificationSettings.php:109
2336 -msgid "Notify Assigned Agent When Another Agent Replies"
7193 +#: app/Services/TranslationStrings.php:798
7194 +msgid "Message"
2337 7195 msgstr ""
2338 7196
2339 -#: app/Services/EmailNotification/Settings.php:345
2340 -msgid ""
2341 -"Once a ticket is created, you cannot lower this value below the current "
2342 -"highest ticket number. Set this carefully — raising it is easy, but lowering "
2343 -"it below an existing ticket number is not allowed."
7197 +#. translators: %s is the name of the help desk to import from, e.g. Zendesk
7198 +#: app/Services/TranslationStrings.php:800
7199 +#, php-format
7200 +msgid "Migrate tickets from %s in one click."
2344 7201 msgstr ""
2345 7202
2346 -#. %s is a comma-separated list of allowed file types (e.g., "jpg, png, pdf")
2347 -#: app/Http/Controllers/UploaderController.php:153
7203 +#: app/Services/TranslationStrings.php:801
7204 +msgid "Migrating..."
7205 +msgstr ""
7206 +
7207 +#: app/Services/TranslationStrings.php:802
7208 +msgid "Minutes"
7209 +msgstr ""
7210 +
7211 +#: app/Services/TranslationStrings.php:803
7212 +msgid "Missing required fields."
7213 +msgstr ""
7214 +
7215 +#: app/Services/TranslationStrings.php:804
7216 +msgid "Model"
7217 +msgstr ""
7218 +
7219 +#: app/Services/TranslationStrings.php:805
7220 +msgid "Mon"
7221 +msgstr ""
7222 +
7223 +#: app/Services/TranslationStrings.php:806
7224 +msgid "Mood"
7225 +msgstr ""
7226 +
7227 +#: app/Services/TranslationStrings.php:808
7228 +msgid "More Action"
7229 +msgstr ""
7230 +
7231 +#: app/Services/TranslationStrings.php:809
7232 +msgid "More Actions"
7233 +msgstr ""
7234 +
7235 +#: app/Services/TranslationStrings.php:810
7236 +msgid "More actions"
7237 +msgstr ""
7238 +
7239 +#: app/Services/TranslationStrings.php:811
7240 +msgid "Move"
7241 +msgstr ""
7242 +
7243 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
7244 +#: app/Services/TranslationStrings.php:813
2348 7245 #, php-format
2349 -msgid "Only %s files are allowed."
7246 +msgid "Move %1$s to %2$s"
2350 7247 msgstr ""
2351 7248
2352 -#: app/Http/Policies/AgentPolicy.php:63
2353 -msgid "Only administrators can add, edit, or delete support staff."
7249 +#: app/Services/TranslationStrings.php:814
7250 +msgid "Move Tickets"
2354 7251 msgstr ""
2355 7252
2356 -#: app/Http/Policies/CustomerPolicy.php:66
2357 -msgid "Only administrators can delete customers."
7253 +#: app/Services/TranslationStrings.php:815
7254 +msgid "Move agents to"
2358 7255 msgstr ""
2359 7256
2360 -#: app/Hooks/Handlers/Menu.php:428
2361 -msgid "Open"
7257 +#: app/Services/TranslationStrings.php:816
7258 +msgid "Move all tickets to new Business Box"
2362 7259 msgstr ""
2363 7260
2364 -#: app/Services/Helper.php:848 app/Http/Controllers/ReportingController.php:246
2365 -msgid "Open Tickets"
7261 +#: app/Services/TranslationStrings.php:817
7262 +msgid "My Performance"
2366 7263 msgstr ""
2367 7264
2368 -#: app/Services/EmailNotification/Settings.php:362
2369 -msgid "Optional prefix for newly created public ticket numbers."
7265 +#: app/Services/TranslationStrings.php:818
7266 +msgid "My Statistics"
2370 7267 msgstr ""
2371 7268
2372 -#: app/Services/Helper.php:1000
2373 -msgid "Paid Memberships Pro"
7269 +#: app/Services/TranslationStrings.php:819
7270 +msgid "My Tickets"
2374 7271 msgstr ""
2375 7272
2376 -#: app/Hooks/Handlers/AuthHandler.php:371
2377 -#: app/Hooks/Handlers/AuthHandler.php:373
2378 -msgid "Password"
7273 +#: app/Services/TranslationStrings.php:820
7274 +msgid "Name"
2379 7275 msgstr ""
2380 7276
2381 -#: app/Services/Helper.php:1091
2382 -msgid "Paymattic"
7277 +#: app/Services/TranslationStrings.php:821
7278 +msgid "Name:"
2383 7279 msgstr ""
2384 7280
2385 -#: app/Services/Helper.php:206
2386 -msgid "PDF/Docs"
7281 +#: app/Services/TranslationStrings.php:822
7282 +msgid "Need Help?"
2387 7283 msgstr ""
2388 7284
2389 -#: app/Http/Controllers/SettingsController.php:219
2390 -msgid "Pending"
7285 +#: app/Services/TranslationStrings.php:823
7286 +msgid "Need attention"
2391 7287 msgstr ""
2392 7288
2393 -#: app/Modules/MCP/AbilitiesRegistrar.php:343
2394 -msgid ""
2395 -"Permanently delete a saved reply. Only the reply's creator (or an agent with "
2396 -"settings-management permission) can delete it."
7289 +#: app/Services/TranslationStrings.php:824
7290 +msgid "Needs Attention"
2397 7291 msgstr ""
2398 7292
2399 -#: app/Modules/MCP/AbilitiesRegistrar.php:164
2400 -msgid ""
2401 -"Permanently delete a support ticket and all its responses, attachments, and "
2402 -"metadata. This action cannot be undone."
7293 +#: app/Services/TranslationStrings.php:825
7294 +msgid "Needs attention first"
2403 7295 msgstr ""
2404 7296
2405 -#: app/Http/Controllers/TicketController.php:1054
2406 -msgid "Permission denied to assign agent"
7297 +#: app/Services/TranslationStrings.php:826
7298 +msgid "Never"
2407 7299 msgstr ""
2408 7300
2409 -#: app/Http/Controllers/TicketController.php:1071
2410 -msgid "Permission denied to move this ticket to another mailbox."
7301 +#: app/Services/TranslationStrings.php:827
7302 +msgid "New Option"
2411 7303 msgstr ""
2412 7304
2413 -#: app/Services/Helper.php:183
2414 -msgid "Photos"
7305 +#: app/Services/TranslationStrings.php:829
7306 +msgid "New conversation"
2415 7307 msgstr ""
2416 7308
2417 -#: app/Hooks/Handlers/TwoFaHandler.php:248
2418 -msgid ""
2419 -"Please check your email inbox and enter the two-factor verification code "
2420 -"below:"
7309 +#: app/Services/TranslationStrings.php:830
7310 +msgid "New replies loaded. Your reply is still in the editor."
2421 7311 msgstr ""
2422 7312
2423 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:151
2424 -msgid "Please input your file upload or image upload field shortcode here"
7313 +#: app/Services/TranslationStrings.php:831
7314 +msgid "New reply on this ticket"
2425 7315 msgstr ""
2426 7316
2427 -#: app/Services/Tickets/CustomFieldsService.php:13
2428 -msgid "Please let us know about this support type"
7317 +#: app/Services/TranslationStrings.php:832
7318 +msgid "Next"
2429 7319 msgstr ""
2430 7320
2431 -#: app/Services/Tickets/CustomFieldsService.php:35
2432 -msgid "Please let us know more details about this issue"
7321 +#: app/Services/TranslationStrings.php:833
7322 +msgid "Next 14 days"
2433 7323 msgstr ""
2434 7324
2435 -#: app/Services/Tickets/CustomFieldsService.php:26
2436 -msgid "Please let us know your invoice number"
7325 +#: app/Services/TranslationStrings.php:834
7326 +msgid "Next 3 days"
2437 7327 msgstr ""
2438 7328
2439 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:171
2440 -msgid ""
2441 -"Please Map Your Customer Data for this form. If your customer already logged "
2442 -"in you can leave this"
7329 +#: app/Services/TranslationStrings.php:835
7330 +msgid "Next Meeting"
2443 7331 msgstr ""
2444 7332
2445 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:260
2446 -msgid "Please Map Your Ticket Custom Field Data for this form."
7333 +#: app/Services/TranslationStrings.php:836
7334 +msgid "Next Step"
2447 7335 msgstr ""
2448 7336
2449 -#: app/Hooks/Handlers/TwoFaHandler.php:118
2450 -msgid "Please provide a valid login code"
7337 +#: app/Services/TranslationStrings.php:837
7338 +msgid "Next week"
2451 7339 msgstr ""
2452 7340
2453 -#: app/Http/Controllers/AuthController.php:88
2454 -#: app/Http/Controllers/AuthController.php:96
2455 -#: app/Http/Controllers/AuthController.php:136
2456 -msgid ""
2457 -"Please provide a valid verification code that was sent to your email address"
7341 +#: app/Services/TranslationStrings.php:838
7342 +msgid "No"
2458 7343 msgstr ""
2459 7344
2460 -#: app/Http/Controllers/CustomerController.php:309
2461 -msgid "Please provide at least 3 characters to search"
7345 +#: app/Services/TranslationStrings.php:839
7346 +msgid "No Agent Groups Found"
2462 7347 msgstr ""
2463 7348
2464 -#: app/Services/EmailNotification/Settings.php:244
2465 -msgid ""
2466 -"Please provide message for not logged in users. You can place login "
2467 -"shortcode too. Use shortcode <code>[fluent_support_login]</code> to show "
2468 -"built-in login form. For the user registration use this shortcode <code>"
2469 -"[fluent_support_signup]</code> and for both form please use <code>"
2470 -"[fluent_support_auth]</code>"
7349 +#: app/Services/TranslationStrings.php:840
7350 +msgid "No Data"
2471 7351 msgstr ""
2472 7352
2473 -#: app/Http/Controllers/CustomerController.php:299
2474 -msgid "Please provide search string"
7353 +#: app/Services/TranslationStrings.php:841
7354 +msgid "No Data Found"
2475 7355 msgstr ""
2476 7356
2477 -#: app/Services/EmailNotification/Settings.php:232
2478 -msgid ""
2479 -"Please provide the page id where you want to show the tickets for your "
2480 -"customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
7357 +#: app/Services/TranslationStrings.php:842
7358 +msgid "No FluentBot configured"
2481 7359 msgstr ""
2482 7360
2483 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
2484 -msgid ""
2485 -"Please provide the ticket provider info. If user is logged in then it will "
2486 -"use that info. For Public users you can set your customer info"
7361 +#: app/Services/TranslationStrings.php:843
7362 +msgid "No Products Found"
2487 7363 msgstr ""
2488 7364
2489 -#: app/Http/Controllers/TicketController.php:601
2490 -#: app/Http/Controllers/TicketController.php:632
2491 -msgid "Please select a FluentBooking event type."
7365 +#: app/Services/TranslationStrings.php:844
7366 +msgid "No Results Found"
2492 7367 msgstr ""
2493 7368
2494 -#: app/Http/Controllers/SettingsController.php:133
2495 -msgid "Please select a page or enable create page"
7369 +#: app/Services/TranslationStrings.php:845
7370 +msgid "No Support Staff Found"
2496 7371 msgstr ""
2497 7372
2498 -#: app/Http/Controllers/SettingsController.php:341
2499 -msgid "Please verify reCAPTCHA before saving."
7373 +#: app/Services/TranslationStrings.php:846
7374 +msgid "No Tags Found"
2500 7375 msgstr ""
2501 7376
2502 -#: app/Services/Helper.php:1045 app/Services/Helper.php:1059
2503 -#: app/Services/Helper.php:1073
2504 -msgid "Powerful platform for any member-focused business"
7377 +#: app/Services/TranslationStrings.php:847
7378 +msgid "No Teams"
2505 7379 msgstr ""
2506 7380
2507 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
2508 -msgid "Product"
7381 +#: app/Services/TranslationStrings.php:848
7382 +msgid "No Thanks"
2509 7383 msgstr ""
2510 7384
2511 -#: app/Models/Product.php:128
2512 -msgid "Product has been deleted"
7385 +#: app/Services/TranslationStrings.php:849
7386 +msgid "No additional data found"
2513 7387 msgstr ""
2514 7388
2515 -#: app/Models/Product.php:94
2516 -msgid "Product has been successfully created"
7389 +#: app/Services/TranslationStrings.php:850
7390 +msgid "No agent found, Please select or make sure you have agents to export"
2517 7391 msgstr ""
2518 7392
2519 -#: app/Models/Product.php:113
2520 -msgid "Product has been updated"
7393 +#: app/Services/TranslationStrings.php:851
7394 +msgid "No agent performance data available"
2521 7395 msgstr ""
2522 7396
2523 -#: app/Http/Controllers/CustomerPortalController.php:144
2524 -msgid "Product is required"
7397 +#: app/Services/TranslationStrings.php:852
7398 +msgid "No agents found"
2525 7399 msgstr ""
2526 7400
2527 -#: app/Http/Requests/ProductRequest.php:26
2528 -msgid "Product Title is required"
7401 +#: app/Services/TranslationStrings.php:853
7402 +msgid "No audit for this range yet"
2529 7403 msgstr ""
2530 7404
2531 -#: app/Services/Helper.php:1182
2532 -msgid "Products"
7405 +#: app/Services/TranslationStrings.php:854
7406 +msgid "No available tags found"
2533 7407 msgstr ""
2534 7408
2535 -#: app/Services/AvatarUploder.php:36
2536 -msgid "Profile picture has been updated successfully"
7409 +#: app/Services/TranslationStrings.php:855
7410 +msgid "No available times found for the selected dates."
2537 7411 msgstr ""
2538 7412
2539 -#: app/Http/Controllers/SettingsController.php:966
2540 -msgid "Prompt options saved successfully"
7413 +#: app/Services/TranslationStrings.php:856
7414 +msgid "No available times found for this range."
2541 7415 msgstr ""
2542 7416
2543 -#: app/Services/EmailNotification/Settings.php:249
2544 -msgid "Public Ticket Interaction"
7417 +#: app/Services/TranslationStrings.php:857
7418 +msgid "No bot for this product"
2545 7419 msgstr ""
2546 7420
2547 -#: app/Hooks/Handlers/AdminBarHandler.php:35
2548 -msgid "Quick Summary"
7421 +#: app/Services/TranslationStrings.php:858
7422 +msgid "No customers selected for deletion."
2549 7423 msgstr ""
2550 7424
2551 -#: app/Services/Notifications/NotificationEventMap.php:66
2552 -msgid "reassigned a ticket"
7425 +#: app/Services/TranslationStrings.php:859
7426 +msgid "No logging yet!"
2553 7427 msgstr ""
2554 7428
2555 -#: app/Services/Helper.php:1222
2556 -msgid "Recaptcha"
7429 +#: app/Services/TranslationStrings.php:860
7430 +msgid "No past conversations yet."
2557 7431 msgstr ""
2558 7432
2559 -#: app/Modules/MCP/AbilitiesRegistrar.php:131
2560 -msgid ""
2561 -"Reopen a closed ticket. Sets status back to active and clears the resolved "
2562 -"date. Use when a customer follows up on a closed issue."
7433 +#: app/Services/TranslationStrings.php:861
7434 +msgid "No prior replies on this ticket yet, so there is nothing to pick as context"
2563 7435 msgstr ""
2564 7436
2565 -#: app/Modules/MCP/AbilitiesRegistrar.php:130
2566 -msgid "Reopen Ticket"
7437 +#: app/Services/TranslationStrings.php:862
7438 +msgid "No product data available"
2567 7439 msgstr ""
2568 7440
2569 -#: app/Services/Notifications/NotificationEventMap.php:78
2570 -msgid "reopened a ticket"
7441 +#: app/Services/TranslationStrings.php:863
7442 +msgid "No products found"
2571 7443 msgstr ""
2572 7444
2573 -#: app/Services/EmailNotification/Settings.php:558
2574 -msgid "Replied by Agent (To Customer)"
7445 +#: app/Services/TranslationStrings.php:864
7446 +msgid "No public FluentBooking event types found. Please enable calendar sharing or publish an event type."
2575 7447 msgstr ""
2576 7448
2577 -#: app/Services/EmailNotification/Settings.php:582
2578 -msgid "Replied by Customer (To Agent/Admin)"
7449 +#: app/Services/TranslationStrings.php:865
7450 +msgid "No saved replies found."
2579 7451 msgstr ""
2580 7452
2581 -#: app/Services/Notifications/NotificationEventMap.php:58
2582 -#: app/Services/Notifications/NotificationEventMap.php:70
2583 -msgid "replied to a ticket"
7453 +#: app/Services/TranslationStrings.php:866
7454 +msgid "No snapshots yet."
2584 7455 msgstr ""
2585 7456
2586 -#: app/Modules/MCP/Tools/ResponseTools.php:296
2587 -msgid "Reply added to ticket #%d"
7457 +#: app/Services/TranslationStrings.php:867
7458 +msgid "No tags yet"
2588 7459 msgstr ""
2589 7460
2590 -#: app/Http/Requests/TicketResponseRequest.php:25
2591 -msgid "Reply content is required"
7461 +#: app/Services/TranslationStrings.php:868
7462 +msgid "No ticket replies sent as context"
2592 7463 msgstr ""
2593 7464
2594 -#: app/Services/CustomerPortalService.php:144
2595 -msgid "Reply has been added"
7465 +#: app/Services/TranslationStrings.php:869
7466 +#: app/Services/TranslationStrings.php:1607
7467 +msgid "No tickets found"
2596 7468 msgstr ""
2597 7469
2598 -#: app/Modules/MCP/Tools/ResponseTools.php:295
2599 -msgid "Reply sent and ticket #%d closed"
7470 +#: app/Services/TranslationStrings.php:870
7471 +msgid "No tickets found for this range."
2600 7472 msgstr ""
2601 7473
2602 -#: app/Modules/MCP/AbilitiesRegistrar.php:95
2603 -msgid "Reply to Ticket"
7474 +#: app/Services/TranslationStrings.php:871
7475 +msgid "No tickets need attention in this range."
2604 7476 msgstr ""
2605 7477
2606 -#: app/Modules/PermissionManager.php:493
2607 -msgid "Reporting"
7478 +#: app/Services/TranslationStrings.php:872
7479 +msgid "No unread notifications found"
2608 7480 msgstr ""
2609 7481
2610 -#: app/Hooks/Handlers/Menu.php:71 app/Hooks/Handlers/Menu.php:72
2611 -#: app/Hooks/Handlers/Menu.php:163
2612 -msgid "Reports"
7482 +#: app/Services/TranslationStrings.php:873
7483 +msgid "No workflows selected for deletion."
2613 7484 msgstr ""
2614 7485
2615 -#: app/Hooks/Handlers/AuthHandler.php:203
2616 -msgid "Reset Password"
7486 +#: app/Services/TranslationStrings.php:874
7487 +msgid "None"
2617 7488 msgstr ""
2618 7489
2619 -#: app/Hooks/Handlers/AuthHandler.php:88
2620 -msgid "Reset password"
7490 +#: app/Services/TranslationStrings.php:875
7491 +msgid "None of the selected tickets have a tag."
2621 7492 msgstr ""
2622 7493
2623 -#. %s is the site name
2624 -#: app/Http/Controllers/AuthController.php:538
7494 +#: app/Services/TranslationStrings.php:876
7495 +msgid "None reported"
7496 +msgstr ""
7497 +
7498 +#: app/Services/TranslationStrings.php:878
7499 +msgid "Not Activated"
7500 +msgstr ""
7501 +
7502 +#: app/Services/TranslationStrings.php:879
7503 +msgid "Not Contains"
7504 +msgstr ""
7505 +
7506 +#: app/Services/TranslationStrings.php:880
7507 +msgid "Not Equal"
7508 +msgstr ""
7509 +
7510 +#: app/Services/TranslationStrings.php:881
7511 +msgid "Not Includes In"
7512 +msgstr ""
7513 +
7514 +#: app/Services/TranslationStrings.php:882
7515 +msgid "Not Responded Yet"
7516 +msgstr ""
7517 +
7518 +#: app/Services/TranslationStrings.php:883
7519 +msgid "Not answered same day"
7520 +msgstr ""
7521 +
7522 +#: app/Services/TranslationStrings.php:884
7523 +msgid "Not contains"
7524 +msgstr ""
7525 +
7526 +#: app/Services/TranslationStrings.php:885
7527 +msgid "Not editable"
7528 +msgstr ""
7529 +
7530 +#: app/Services/TranslationStrings.php:886
7531 +msgid "Not helpful"
7532 +msgstr ""
7533 +
7534 +#: app/Services/TranslationStrings.php:887
7535 +msgid "Not recorded"
7536 +msgstr ""
7537 +
7538 +#: app/Services/TranslationStrings.php:888
7539 +msgid "Not set yet"
7540 +msgstr ""
7541 +
7542 +#: app/Services/TranslationStrings.php:889
7543 +msgid "Not yet"
7544 +msgstr ""
7545 +
7546 +#: app/Services/TranslationStrings.php:890
7547 +msgid "Notes"
7548 +msgstr ""
7549 +
7550 +#. translators: %s is the search text
7551 +#: app/Services/TranslationStrings.php:892
2625 7552 #, php-format
2626 -msgid "Reset your password for %s"
7553 +msgid "Nothing matches \"%s\""
2627 7554 msgstr ""
2628 7555
2629 -#. %s is the site name
2630 -#: app/Http/Controllers/AuthController.php:568
7556 +#: app/Services/TranslationStrings.php:893
7557 +msgid "Nothing to choose from yet"
7558 +msgstr ""
7559 +
7560 +#: app/Services/TranslationStrings.php:894
7561 +msgid "Nothing to copy"
7562 +msgstr ""
7563 +
7564 +#: app/Services/TranslationStrings.php:896
7565 +msgid "Notification Settings"
7566 +msgstr ""
7567 +
7568 +#: app/Services/TranslationStrings.php:897
7569 +msgid "Notifications"
7570 +msgstr ""
7571 +
7572 +#: app/Services/TranslationStrings.php:898
7573 +msgid "Number of responses"
7574 +msgstr ""
7575 +
7576 +#: app/Services/TranslationStrings.php:899
7577 +msgid "Number of tickets"
7578 +msgstr ""
7579 +
7580 +#: app/Services/TranslationStrings.php:900
7581 +msgid "OK"
7582 +msgstr ""
7583 +
7584 +#: app/Services/TranslationStrings.php:901
7585 +msgid "OR"
7586 +msgstr ""
7587 +
7588 +#: app/Services/TranslationStrings.php:902
7589 +msgid "Offer Availability"
7590 +msgstr ""
7591 +
7592 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7593 +#: app/Services/TranslationStrings.php:904
2631 7594 #, php-format
2632 -msgid "Reset your password for %s support portal"
7595 +msgid "On %1$s of %2$s"
2633 7596 msgstr ""
2634 7597
2635 -#: app/Services/Tickets/Importer/Common.php:120
2636 -msgid "Resolved attachment path escapes the import directory."
7598 +#. translators: Short badge next to a tag name. %1$s is how many selected tickets have it, %2$s is the number of selected tickets
7599 +#: app/Services/TranslationStrings.php:906
7600 +msgid "On all"
2637 7601 msgstr ""
2638 7602
2639 -#: app/Http/Controllers/TicketController.php:555
2640 -msgid "Response has been added"
7603 +#. translators: %s is the mailbox email address
7604 +#: app/Services/TranslationStrings.php:908
7605 +#, php-format
7606 +msgid "Once you activate auto-forwarding for %s, the status will become active."
2641 7607 msgstr ""
2642 7608
2643 -#: app/Http/Controllers/TicketController.php:1444
2644 -msgid "Response has been added to the selected tickets"
7609 +#: app/Services/TranslationStrings.php:909
7610 +msgid "Only FluentBooking available dates can be selected"
2645 7611 msgstr ""
2646 7612
2647 -#: app/Http/Controllers/ChatMessageParserController.php:38
2648 -msgid "Response has been successfully recorded"
7613 +#: app/Services/TranslationStrings.php:910
7614 +msgid "Only a site administrator can connect, disconnect or switch Remote Portal."
2649 7615 msgstr ""
2650 7616
2651 -#: app/Modules/StatModule.php:86 app/Modules/StatModule.php:133
2652 -#: app/Modules/StatModule.php:185 app/Services/Helper.php:846
2653 -#: app/Http/Controllers/ReportingController.php:245
2654 -msgid "Responses"
7617 +#: app/Services/TranslationStrings.php:911
7618 +msgid "Open FluentBooking"
2655 7619 msgstr ""
2656 7620
2657 -#: app/Services/Helper.php:1070
2658 -msgid "Restrict Content pro"
7621 +#: app/Services/TranslationStrings.php:912
7622 +msgid "Open FluentBot settings"
2659 7623 msgstr ""
2660 7624
2661 -#: app/Http/Controllers/McpSettingsController.php:219
2662 -msgid ""
2663 -"Run this in your terminal where Claude Code is installed, replacing the "
2664 -"placeholder with base64 of \"username:application-password\"."
7625 +#: app/Services/TranslationStrings.php:913
7626 +msgid "Open Ticket"
2665 7627 msgstr ""
2666 7628
2667 -#: app/Modules/PermissionManager.php:481
2668 -msgid "Run workflows"
7629 +#: app/Services/TranslationStrings.php:914
7630 +msgid "Open Ticket in New Tab"
2669 7631 msgstr ""
2670 7632
2671 -#: app/Hooks/Handlers/Menu.php:126 app/Hooks/Handlers/Menu.php:127
2672 -#: app/Hooks/Handlers/Menu.php:199
2673 -msgid "Saved Replies"
7633 +#: app/Services/TranslationStrings.php:916
7634 +msgid "Open exact booking in FluentBooking"
2674 7635 msgstr ""
2675 7636
2676 -#: app/Modules/MCP/Tools/ResponseTools.php:80
7637 +#: app/Services/TranslationStrings.php:917
7638 +msgid "Open the reply editor first to insert FluentBot content."
7639 +msgstr ""
7640 +
7641 +#: app/Services/TranslationStrings.php:918
7642 +msgid "Operator"
7643 +msgstr ""
7644 +
7645 +#: app/Services/TranslationStrings.php:919
7646 +msgid "Option Value"
7647 +msgstr ""
7648 +
7649 +#: app/Services/TranslationStrings.php:920
7650 +msgid "Optional: tell us what was wrong..."
7651 +msgstr ""
7652 +
7653 +#: app/Services/TranslationStrings.php:921
7654 +msgid "Other"
7655 +msgstr ""
7656 +
7657 +#: app/Services/TranslationStrings.php:922
7658 +msgid "Others"
7659 +msgstr ""
7660 +
7661 +#: app/Services/TranslationStrings.php:923
7662 +msgid "Overall"
7663 +msgstr ""
7664 +
7665 +#: app/Services/TranslationStrings.php:924
7666 +msgid "Overall Activities"
7667 +msgstr ""
7668 +
7669 +#: app/Services/TranslationStrings.php:925
7670 +msgid "Overall Ticket Stats"
7671 +msgstr ""
7672 +
7673 +#: app/Services/TranslationStrings.php:926
7674 +msgid "Overview"
7675 +msgstr ""
7676 +
7677 +#. translators: %1$s is the current page number, %2$s the total number of pages
7678 +#: app/Services/TranslationStrings.php:928
7679 +#: app/Services/TranslationStrings.php:1611
2677 7680 #, php-format
2678 -msgid "Saved reply \"%s\" created"
7681 +msgid "Page %1$s of %2$s"
2679 7682 msgstr ""
2680 7683
2681 -#: app/Modules/MCP/Tools/ResponseTools.php:166
7684 +#: app/Services/TranslationStrings.php:929
7685 +msgid "Page ID"
7686 +msgstr ""
7687 +
7688 +#: app/Services/TranslationStrings.php:931
7689 +msgid "Password (Leave blank for auto generated)"
7690 +msgstr ""
7691 +
7692 +#: app/Services/TranslationStrings.php:932
7693 +msgid "Past Meetings"
7694 +msgstr ""
7695 +
7696 +#: app/Services/TranslationStrings.php:933
7697 +msgid "Past conversations"
7698 +msgstr ""
7699 +
7700 +#: app/Services/TranslationStrings.php:934
7701 +msgid "Paste the authorization code here once you get it."
7702 +msgstr ""
7703 +
7704 +#: app/Services/TranslationStrings.php:935
7705 +msgid "Paste your FluentBot API key (fbt_...)"
7706 +msgstr ""
7707 +
7708 +#: app/Services/TranslationStrings.php:936
7709 +msgid "Permissions"
7710 +msgstr ""
7711 +
7712 +#: app/Services/TranslationStrings.php:937
7713 +msgid "Personal Reports"
7714 +msgstr ""
7715 +
7716 +#: app/Services/TranslationStrings.php:938
7717 +msgid "Pick a configured product from the dropdown before sending."
7718 +msgstr ""
7719 +
7720 +#: app/Services/TranslationStrings.php:939
7721 +msgid "Pick a configured product from the dropdown to start chatting"
7722 +msgstr ""
7723 +
7724 +#: app/Services/TranslationStrings.php:940
7725 +msgid "Pick a day"
7726 +msgstr ""
7727 +
7728 +#: app/Services/TranslationStrings.php:941
7729 +msgid "Placeholder"
7730 +msgstr ""
7731 +
7732 +#: app/Services/TranslationStrings.php:942
7733 +msgid "Please Provide label"
7734 +msgstr ""
7735 +
7736 +#: app/Services/TranslationStrings.php:943
7737 +msgid "Please add at least one group member."
7738 +msgstr ""
7739 +
7740 +#: app/Services/TranslationStrings.php:944
7741 +msgid "Please choose whether to move all tickets or only the selected ones."
7742 +msgstr ""
7743 +
7744 +#: app/Services/TranslationStrings.php:945
7745 +msgid "Please configure"
7746 +msgstr ""
7747 +
7748 +#: app/Services/TranslationStrings.php:946
7749 +msgid "Please contact our support team for assistance."
7750 +msgstr ""
7751 +
7752 +#: app/Services/TranslationStrings.php:947
7753 +msgid "Please contact with"
7754 +msgstr ""
7755 +
7756 +#. translators: %s is the mailbox email address
7757 +#: app/Services/TranslationStrings.php:949
2682 7758 #, php-format
2683 -msgid "Saved reply \"%s\" deleted"
7759 +msgid "Please enable auto-forwarding of your emails from %s to the following address."
2684 7760 msgstr ""
2685 7761
2686 -#: app/Modules/MCP/Tools/ResponseTools.php:137
7762 +#: app/Services/TranslationStrings.php:950
7763 +msgid "Please enter email"
7764 +msgstr ""
7765 +
7766 +#: app/Services/TranslationStrings.php:951
7767 +msgid "Please enter your license key."
7768 +msgstr ""
7769 +
7770 +#: app/Services/TranslationStrings.php:952
7771 +msgid "Please provide a license key"
7772 +msgstr ""
7773 +
7774 +#: app/Services/TranslationStrings.php:953
7775 +msgid "Please provide a valid email address."
7776 +msgstr ""
7777 +
7778 +#: app/Services/TranslationStrings.php:954
7779 +msgid "Please provide a valid name or filter criteria."
7780 +msgstr ""
7781 +
7782 +#: app/Services/TranslationStrings.php:955
7783 +msgid "Please provide fallback box"
7784 +msgstr ""
7785 +
7786 +#: app/Services/TranslationStrings.php:956
7787 +msgid "Please provide valid field option values"
7788 +msgstr ""
7789 +
7790 +#: app/Services/TranslationStrings.php:957
7791 +msgid "Please provide your Fluent Support license key."
7792 +msgstr ""
7793 +
7794 +#: app/Services/TranslationStrings.php:958
7795 +msgid "Please select"
7796 +msgstr ""
7797 +
7798 +#. translators: %s is the contact provider, e.g. FluentCRM
7799 +#: app/Services/TranslationStrings.php:960
2687 7800 #, php-format
2688 -msgid "Saved reply \"%s\" updated"
7801 +msgid "Please select a contact (%s)"
2689 7802 msgstr ""
2690 7803
2691 -#: app/Modules/MCP/Tools/ResponseTools.php:99
2692 -#: app/Modules/MCP/Tools/ResponseTools.php:156
2693 -#: app/Modules/MCP/Tools/ResponseTools.php:198
2694 -msgid "Saved reply not found"
7804 +#: app/Services/TranslationStrings.php:961
7805 +msgid "Please select a fallback business box"
2695 7806 msgstr ""
2696 7807
2697 -#: app/Modules/MCP/AbilitiesRegistrar.php:369
2698 -msgid "Search Customers"
7808 +#: app/Services/TranslationStrings.php:962
7809 +msgid "Please select a mailbox"
2699 7810 msgstr ""
2700 7811
2701 -#: app/Services/TicketHelper.php:450
2702 -msgid "Search deleted successfully."
7812 +#: app/Services/TranslationStrings.php:963
7813 +msgid "Please select an agent to assign"
2703 7814 msgstr ""
2704 7815
2705 -#: app/Modules/MCP/AbilitiesRegistrar.php:370
2706 -msgid ""
2707 -"Search for customers by name or email. Returns customer profiles with "
2708 -"location and account age. Use get-customer-tickets if you already know which "
2709 -"customer and want their tickets. Use this when you need to find or identify "
2710 -"a customer first."
7816 +#: app/Services/TranslationStrings.php:964
7817 +msgid "Please select an option"
2711 7818 msgstr ""
2712 7819
2713 -#: app/Services/TicketHelper.php:455
2714 -msgid "Search ID not found."
7820 +#: app/Services/TranslationStrings.php:965
7821 +msgid "Please select at least one FluentCRM Tag"
2715 7822 msgstr ""
2716 7823
2717 -#: app/Http/Controllers/AuthController.php:224
2718 -msgid "Security verification failed"
7824 +#: app/Services/TranslationStrings.php:966
7825 +msgid "Please select at least one ticket."
2719 7826 msgstr ""
2720 7827
2721 -#: app/Http/Controllers/AuthController.php:34
2722 -#: app/Http/Controllers/AuthController.php:469
2723 -msgid "Security verification failed. Please try again"
7828 +#: app/Services/TranslationStrings.php:967
7829 +msgid "Please setup your support portal first"
2724 7830 msgstr ""
2725 7831
2726 -#. followed by the booking URL.
2727 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:387
2728 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:126
2729 -msgid "See all available times"
7832 +#: app/Services/TranslationStrings.php:968
7833 +msgid "Please wait for all attachments to finish uploading before creating the ticket."
2730 7834 msgstr ""
2731 7835
2732 -#: app/Hooks/Handlers/AuthHandler.php:434
2733 -msgid "Select a Country"
7836 +#: app/Services/TranslationStrings.php:969
7837 +msgid "Please wait for all attachments to finish uploading before submitting the reply."
2734 7838 msgstr ""
2735 7839
2736 -#: app/Services/EmailNotification/Settings.php:227
2737 -msgid "Select a Page"
7840 +#: app/Services/TranslationStrings.php:970
7841 +msgid "Please wait for the attachment to finish uploading before creating the ticket."
2738 7842 msgstr ""
2739 7843
2740 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
2741 -msgid "Select Business"
7844 +#: app/Services/TranslationStrings.php:971
7845 +msgid "Please wait for the attachment to finish uploading before submitting the reply."
2742 7846 msgstr ""
2743 7847
2744 -#: app/Services/EmailNotification/Settings.php:230
2745 -msgid "Select Portal Page"
7848 +#: app/Services/TranslationStrings.php:972
7849 +msgid "Precise (0)"
2746 7850 msgstr ""
2747 7851
2748 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
2749 -msgid "Select Support Product"
7852 +#: app/Services/TranslationStrings.php:973
7853 +msgid "Preferred Product"
2750 7854 msgstr ""
2751 7855
2752 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
2753 -msgid "Select the Business you would like to add your Support Ticket to."
7856 +#: app/Services/TranslationStrings.php:974
7857 +msgid "Press enter to save"
2754 7858 msgstr ""
2755 7859
2756 -#: app/Http/Controllers/SettingsController.php:227
2757 -msgid ""
2758 -"Select the default status for new contacts. If you select pending and it's a "
2759 -"new contact then a double optin email will be sent"
7860 +#: app/Services/TranslationStrings.php:975
7861 +msgid "Preview"
2760 7862 msgstr ""
2761 7863
2762 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
2763 -msgid ""
2764 -"Select which Fluent Forms fields pair with their<br /> respective Fluent "
2765 -"Support fields."
7864 +#: app/Services/TranslationStrings.php:976
7865 +msgid "Preview help"
2766 7866 msgstr ""
2767 7867
2768 -#: app/Services/MailerInbox/MailBoxService.php:81
2769 -msgid "Selected Business has been deleted"
7868 +#: app/Services/TranslationStrings.php:977
7869 +msgid "Previous Conversations"
2770 7870 msgstr ""
2771 7871
2772 -#: app/Services/MailerInbox/MailBoxService.php:152
2773 -msgid "Selected Business has been set as default"
7872 +#. translators: %s is the number of other tickets from this customer
7873 +#: app/Services/TranslationStrings.php:979
7874 +#, php-format
7875 +msgid "Previous Conversations (%s)"
2774 7876 msgstr ""
2775 7877
2776 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:104
2777 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:156
2778 -msgid "Selected FluentBooking event type is not available."
7878 +#: app/Services/TranslationStrings.php:980
7879 +msgid "Priority"
2779 7880 msgstr ""
2780 7881
2781 -#: app/Http/Controllers/TicketController.php:1490
2782 -msgid "Selected response has been deleted"
7882 +#: app/Services/TranslationStrings.php:981
7883 +msgid "Priority (Customer)"
2783 7884 msgstr ""
2784 7885
2785 -#: app/Http/Controllers/TicketController.php:1573
2786 -msgid "Selected response has been updated"
7886 +#: app/Services/TranslationStrings.php:983
7887 +msgid "Product Breakdown"
2787 7888 msgstr ""
2788 7889
2789 -#: app/Http/Controllers/TicketController.php:1315
2790 -msgid "Selected tags has been added to tickets"
7890 +#: app/Services/TranslationStrings.php:984
7891 +msgid "Product Description"
2791 7892 msgstr ""
2792 7893
2793 -#: app/Services/Helper.php:1024
2794 -msgid "Self-hosted email and marketing automation for WordPress"
7894 +#: app/Services/TranslationStrings.php:985
7895 +msgid "Product Distribution by Responses"
2795 7896 msgstr ""
2796 7897
2797 -#: app/Modules/MCP/AbilitiesRegistrar.php:96
2798 -msgid ""
2799 -"Send a customer-visible reply on a ticket. If the ticket is unassigned it is "
2800 -"automatically assigned to you; pass assignee_id to assign someone else in "
2801 -"the same call. Set close_ticket=true to close after replying. Supports saved "
2802 -"replies via saved_reply_id (use list-saved-replies to browse). If you just "
2803 -"need to close without a reply, use close-ticket instead."
7898 +#: app/Services/TranslationStrings.php:986
7899 +msgid "Product Distribution by Tickets"
2804 7900 msgstr ""
2805 7901
2806 -#: app/Hooks/Handlers/CustomerPortalHandler.php:154
2807 -msgid "Send confirmation email"
7902 +#: app/Services/TranslationStrings.php:987
7903 +msgid "Product ID"
2808 7904 msgstr ""
2809 7905
2810 -#: app/Hooks/Handlers/Menu.php:399
2811 -msgid ""
2812 -"Send Telegram notifications to Group, Channel or individual person inbox and "
2813 -"reply from Telegram inbox"
7906 +#: app/Services/TranslationStrings.php:988
7907 +msgid "Product Insight"
2814 7908 msgstr ""
2815 7909
2816 -#: app/Hooks/Handlers/Menu.php:406
2817 -msgid "Send ticket activity notifications to slack"
7910 +#: app/Services/TranslationStrings.php:989
7911 +msgid "Product Insights"
2818 7912 msgstr ""
2819 7913
2820 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
2821 -msgid "Set FluentSupport"
7914 +#: app/Services/TranslationStrings.php:990
7915 +msgid "Product Reports"
2822 7916 msgstr ""
2823 7917
2824 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
2825 -msgid "Set Product"
7918 +#: app/Services/TranslationStrings.php:991
7919 +msgid "Product Statistics"
2826 7920 msgstr ""
2827 7921
2828 -#: app/Modules/PermissionManager.php:486 app/Hooks/Handlers/Menu.php:137
2829 -#: app/Hooks/Handlers/Menu.php:138
2830 -msgid "Settings"
7922 +#: app/Services/TranslationStrings.php:992
7923 +msgid "Product Summary"
2831 7924 msgstr ""
2832 7925
2833 -#: app/Http/Controllers/SlackController.php:41
2834 -#: app/Http/Controllers/IntegrationController.php:41
2835 -msgid "Settings failed to save"
7926 +#: app/Services/TranslationStrings.php:993
7927 +msgid "Product Title"
2836 7928 msgstr ""
2837 7929
2838 -#: app/Http/Controllers/SlackController.php:48
2839 -#: app/Http/Controllers/SettingsController.php:87
2840 -#: app/Http/Controllers/IntegrationController.php:49
2841 -#: app/Services/MailerInbox/MailBoxService.php:196
2842 -msgid "Settings has been updated"
7930 +#: app/Services/TranslationStrings.php:994
7931 +msgid "Product-Specific Bots"
2843 7932 msgstr ""
2844 7933
2845 -#: app/Services/EmailNotification/Settings.php:475
2846 -msgid "Shortcut"
7934 +#. translators: %s is the product name
7935 +#: app/Services/TranslationStrings.php:996
7936 +#, php-format
7937 +msgid "Product: %s"
2847 7938 msgstr ""
2848 7939
2849 -#: app/Hooks/Handlers/AuthHandler.php:151
2850 -msgid "Signup"
7940 +#: app/Services/TranslationStrings.php:998
7941 +msgid "Products & Services"
2851 7942 msgstr ""
2852 7943
2853 -#: app/Services/Helper.php:993 app/Hooks/Handlers/Menu.php:405
2854 -msgid "Slack"
7944 +#: app/Services/TranslationStrings.php:999
7945 +msgid "Products Settings"
2855 7946 msgstr ""
2856 7947
2857 -#: app/Services/EmailNotification/Settings.php:372
2858 -msgid "Snapshot Retention"
7948 +#: app/Services/TranslationStrings.php:1000
7949 +msgid "Prompt"
2859 7950 msgstr ""
2860 7951
2861 -#: app/Services/Notifications/NotificationFormatter.php:209
2862 -#: app/Modules/MCP/Tools/ManagementTools.php:879
2863 -msgid "Someone"
7952 +#: app/Services/TranslationStrings.php:1001
7953 +msgid "Prompt Options"
2864 7954 msgstr ""
2865 7955
2866 -#. 1: site name, 2: the email address being confirmed
2867 -#: app/Services/EmailClaimService.php:180
7956 +#: app/Services/TranslationStrings.php:1002
7957 +msgid "Prompt description (sent to AI)"
7958 +msgstr ""
7959 +
7960 +#: app/Services/TranslationStrings.php:1003
7961 +msgid "Provider"
7962 +msgstr ""
7963 +
7964 +#: app/Services/TranslationStrings.php:1004
7965 +msgid "Public Label"
7966 +msgstr ""
7967 +
7968 +#: app/Services/TranslationStrings.php:1005
7969 +msgid "Public Ticket ID"
7970 +msgstr ""
7971 +
7972 +#: app/Services/TranslationStrings.php:1006
7973 +msgid "Published"
7974 +msgstr ""
7975 +
7976 +#: app/Services/TranslationStrings.php:1007
7977 +msgid "Purchase one here"
7978 +msgstr ""
7979 +
7980 +#: app/Services/TranslationStrings.php:1008
7981 +msgid "Quick Setup Options"
7982 +msgstr ""
7983 +
7984 +#: app/Services/TranslationStrings.php:1009
7985 +msgid "Rare tokens appear often and coherence degrades fast."
7986 +msgstr ""
7987 +
7988 +#: app/Services/TranslationStrings.php:1010
7989 +msgid "Re-open"
7990 +msgstr ""
7991 +
7992 +#: app/Services/TranslationStrings.php:1011
7993 +msgid "Read Documentation"
7994 +msgstr ""
7995 +
7996 +#: app/Services/TranslationStrings.php:1012
7997 +msgid "Read the email piping documentation"
7998 +msgstr ""
7999 +
8000 +#: app/Services/TranslationStrings.php:1013
8001 +msgid "Reading sources"
8002 +msgstr ""
8003 +
8004 +#. translators: %1$s is the number of tickets, %2$s the number of replies, %3$s the number of customers to migrate
8005 +#: app/Services/TranslationStrings.php:1015
2868 8006 #, php-format
2869 -msgid ""
2870 -"Someone asked to use this address for support messages on %1$s. Confirming "
2871 -"will send future support notifications to %2$s and bring any tickets opened "
2872 -"from it into your account."
8007 +msgid "Ready to import. Tickets: %1$s, replies: %2$s, customers: %3$s. Tickets that were already migrated are skipped."
2873 8008 msgstr ""
2874 8009
2875 -#: app/Http/Controllers/AuthController.php:572
2876 -msgid ""
2877 -"Someone has requested a new password for the following account on WordPress:"
8010 +#: app/Services/TranslationStrings.php:1016
8011 +msgid "Sign-in and registration forms are handled by the FluentAuth plugin. The settings below only apply to the ticket creation form."
2878 8012 msgstr ""
2879 8013
2880 -#. %s is the site name
2881 -#: app/Hooks/Handlers/TwoFaHandler.php:219
8014 +#: app/Services/TranslationStrings.php:1017
8015 +msgid "Recommended"
8016 +msgstr ""
8017 +
8018 +#: app/Services/TranslationStrings.php:1018
8019 +msgid "Reconnect"
8020 +msgstr ""
8021 +
8022 +#: app/Services/TranslationStrings.php:1019
8023 +msgid "Refine ticket responses with AI for clarity and precision."
8024 +msgstr ""
8025 +
8026 +#: app/Services/TranslationStrings.php:1020
8027 +#: app/Services/TranslationStrings.php:1616
8028 +msgid "Refresh"
8029 +msgstr ""
8030 +
8031 +#: app/Services/TranslationStrings.php:1021
8032 +msgid "Regenerate"
8033 +msgstr ""
8034 +
8035 +#: app/Services/TranslationStrings.php:1022
8036 +#: app/Services/TranslationStrings.php:1653
8037 +msgid "Related Product/Service"
8038 +msgstr ""
8039 +
8040 +#: app/Services/TranslationStrings.php:1024
8041 +msgid "Replace APPLICATION PASSWORD with the Application Password you created for that user on this site. The token must be the same on both sites. Then open the Fluent Support Connector on the main site, choose the portal page, and save."
8042 +msgstr ""
8043 +
8044 +#: app/Services/TranslationStrings.php:1025
8045 +msgid "Instead of a connection key, you can set the connection in wp-config.php on both sites. Fill in the portal page and the username, then copy each snippet into the right file. The token below is new and works only once both sites have it."
8046 +msgstr ""
8047 +
8048 +#: app/Services/TranslationStrings.php:1026
8049 +msgid "A main site is connected, but Remote Portal is switched off, so the main site cannot reach this site. Switch it on to use the connection."
8050 +msgstr ""
8051 +
8052 +#: app/Services/TranslationStrings.php:1027
8053 +msgid "The main site is connected through wp-config.php. Change or remove the constants there to change the connection."
8054 +msgstr ""
8055 +
8056 +#: app/Services/TranslationStrings.php:1028
8057 +msgid "FLUENT_SUPPORT_PORTAL_BASE_URL is set in wp-config.php, but the connection is incomplete. Also set FLUENT_SUPPORT_REMOTE_API_TOKEN (the same on both sites). If FLUENT_SUPPORT_REMOTE_API_URL is set, it must be on the main site."
8058 +msgstr ""
8059 +
8060 +#: app/Services/TranslationStrings.php:1029
8061 +msgid "Any administrator or agent allowed to act for customers (connection set in wp-config.php)"
8062 +msgstr ""
8063 +
8064 +#: app/Services/TranslationStrings.php:1030
8065 +msgid "Disconnect the main site? Customer widgets stop. Its portal keeps working while it has the Application Password: revoke that from the user's profile to cut it off."
8066 +msgstr ""
8067 +
8068 +#: app/Services/TranslationStrings.php:1031
8069 +msgid "Host your helpdesk on its own site, for example support.example.com, and let customers create and follow tickets on your main website. Install the Fluent Support Connector on the main site, then connect the two sites here."
8070 +msgstr ""
8071 +
8072 +#: app/Services/TranslationStrings.php:1032
8073 +msgid "The key works once and expires 30 minutes after it was generated. This page updates when the main site connects."
8074 +msgstr ""
8075 +
8076 +#: app/Services/TranslationStrings.php:1033
8077 +msgid "The Fluent Support Server plugin is still active. Deactivate it: Remote Portal now replaces it."
8078 +msgstr ""
8079 +
8080 +#: app/Services/TranslationStrings.php:1034
8081 +msgid "Application Passwords are not available on this site. A security plugin may have turned them off, or the site is not served over HTTPS. The main site cannot connect until they are available."
8082 +msgstr ""
8083 +
8084 +#: app/Services/TranslationStrings.php:1035
8085 +msgid "This site is not served over HTTPS. Application Passwords and customer data would travel unencrypted."
8086 +msgstr ""
8087 +
8088 +#: app/Services/TranslationStrings.php:1036
8089 +msgid "Run your helpdesk on its own site and let customers create and follow tickets on your main website."
8090 +msgstr ""
8091 +
8092 +#: app/Services/TranslationStrings.php:1037
8093 +msgid "Create a WordPress user and add it as a support agent with the Sensitive Data, Manage Other Tickets and Manage Settings permissions. To limit what the main site can see, restrict the agent to the mailbox the portal will use. An administrator account also works."
8094 +msgstr ""
8095 +
8096 +#: app/Services/TranslationStrings.php:1038
8097 +msgid "On your main site, install and activate the Fluent Support Connector."
8098 +msgstr ""
8099 +
8100 +#: app/Services/TranslationStrings.php:1039
8101 +msgid "Edit that user (Users > Profile) and create an Application Password. Copy it: WordPress shows it only once."
8102 +msgstr ""
8103 +
8104 +#: app/Services/TranslationStrings.php:1040
8105 +msgid "Generate a connection key below. On the main site, open Settings > FluentSupport Client and paste the key with the username and Application Password."
8106 +msgstr ""
8107 +
8108 +#: app/Services/TranslationStrings.php:1041
8109 +msgid "Remote Portal is switched on or off by FLUENT_SUPPORT_REMOTE_PORTAL in wp-config.php."
8110 +msgstr ""
8111 +
8112 +#: app/Services/TranslationStrings.php:1042
8113 +msgid "Remove"
8114 +msgstr ""
8115 +
8116 +#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets such as "3 tickets"
8117 +#: app/Services/TranslationStrings.php:1044
2882 8118 #, php-format
2883 -msgid ""
2884 -"Someone requested to login to %s and here is the Login code that you can use "
2885 -"in the login form"
8119 +msgid "Remove %1$s from %2$s"
2886 8120 msgstr ""
2887 8121
2888 -#: app/Services/AvatarUploder.php:29
2889 -msgid "Something went wrong while updating the profile picture"
8122 +#: app/Services/TranslationStrings.php:1045
8123 +msgid "Remove prompt option"
2890 8124 msgstr ""
2891 8125
2892 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
2893 -msgid "Something went wrong."
8126 +#: app/Services/TranslationStrings.php:1046
8127 +msgid "Renew License"
2894 8128 msgstr ""
2895 8129
2896 -#: app/Services/Helper.php:1960
2897 -#: app/Http/Controllers/FluentBotController.php:227
2898 -msgid "Something went wrong. Please try again later."
8130 +#: app/Services/TranslationStrings.php:1047
8131 +msgid "Renew your license to keep receiving plugin updates, new features and support."
2899 8132 msgstr ""
2900 8133
2901 -#: app/Http/Controllers/TicketController.php:1319
2902 -msgid "Sorry no action found as available"
8134 +#: app/Services/TranslationStrings.php:1048
8135 +msgid "Reopen"
2903 8136 msgstr ""
2904 8137
2905 -#: app/Http/Controllers/TicketController.php:1396
2906 -msgid "Sorry no tickets found based on your filter and bulk actions"
8138 +#. translators: %s is the number of closed tickets to reopen
8139 +#: app/Services/TranslationStrings.php:1050
8140 +#, php-format
8141 +msgid "Reopen %s ticket"
2907 8142 msgstr ""
2908 8143
2909 -#: app/Http/Controllers/CustomerPortalController.php:276
2910 -msgid "Sorry you cannot create response"
8144 +#. translators: %s is the number of closed tickets to reopen
8145 +#: app/Services/TranslationStrings.php:1052
8146 +#, php-format
8147 +msgid "Reopen %s tickets"
2911 8148 msgstr ""
2912 8149
2913 -#: app/Http/Controllers/CustomerPortalController.php:206
2914 -msgid "Sorry you cannot create ticket"
8150 +#: app/Services/TranslationStrings.php:1053
8151 +#: app/Services/TranslationStrings.php:1617
8152 +msgid "Reopen This ticket"
2915 8153 msgstr ""
2916 8154
2917 -#: app/Services/FluentCRMServices.php:124
2918 -msgid "Sorry you do not have permission to add contact tags"
8155 +#: app/Services/TranslationStrings.php:1054
8156 +msgid "Replied By Agent"
2919 8157 msgstr ""
2920 8158
2921 -#: app/Http/Controllers/SettingsController.php:539
2922 -msgid "Sorry! FluentCRM could not be installed. Please install manually"
8159 +#: app/Services/TranslationStrings.php:1055
8160 +msgid "Replied By Customer"
2923 8161 msgstr ""
2924 8162
2925 -#: app/Services/CustomerPortalService.php:308
2926 -msgid "Sorry! No customer found"
8163 +#: app/Services/TranslationStrings.php:1056
8164 +msgid "Replies"
2927 8165 msgstr ""
2928 8166
2929 -#. %s is the action being performed (e.g., "view", "edit", "delete")
2930 -#: app/Services/CustomerPortalService.php:480
8167 +#: app/Services/TranslationStrings.php:1057
8168 +#: app/Services/TranslationStrings.php:1618
8169 +msgid "Reply"
8170 +msgstr ""
8171 +
8172 +#: app/Services/TranslationStrings.php:1058
8173 +msgid "Reply Title"
8174 +msgstr ""
8175 +
8176 +#: app/Services/TranslationStrings.php:1059
8177 +msgid "Reply To Selected Tickets"
8178 +msgstr ""
8179 +
8180 +#: app/Services/TranslationStrings.php:1060
8181 +msgid "Reply and Close Ticket"
8182 +msgstr ""
8183 +
8184 +#: app/Services/TranslationStrings.php:1061
8185 +msgid "Replying agent's name"
8186 +msgstr ""
8187 +
8188 +#: app/Services/TranslationStrings.php:1063
8189 +msgid "Request Token"
8190 +msgstr ""
8191 +
8192 +#: app/Services/TranslationStrings.php:1064
8193 +msgid "Required"
8194 +msgstr ""
8195 +
8196 +#: app/Services/TranslationStrings.php:1065
8197 +msgid "Reset"
8198 +msgstr ""
8199 +
8200 +#: app/Services/TranslationStrings.php:1066
8201 +msgid "Reset Filter"
8202 +msgstr ""
8203 +
8204 +#: app/Services/TranslationStrings.php:1067
8205 +msgid "Reset Filters"
8206 +msgstr ""
8207 +
8208 +#: app/Services/TranslationStrings.php:1068
8209 +msgid "Reset To Default Gravatar"
8210 +msgstr ""
8211 +
8212 +#: app/Services/TranslationStrings.php:1069
8213 +msgid "Reset to Defaults"
8214 +msgstr ""
8215 +
8216 +#: app/Services/TranslationStrings.php:1070
8217 +msgid "Reset to defaults"
8218 +msgstr ""
8219 +
8220 +#: app/Services/TranslationStrings.php:1071
8221 +msgid "Reset to gravatar?"
8222 +msgstr ""
8223 +
8224 +#: app/Services/TranslationStrings.php:1072
8225 +msgid "Reset zoom"
8226 +msgstr ""
8227 +
8228 +#: app/Services/TranslationStrings.php:1073
8229 +msgid "Resolve Stats"
8230 +msgstr ""
8231 +
8232 +#: app/Services/TranslationStrings.php:1074
8233 +msgid "Resolved in"
8234 +msgstr ""
8235 +
8236 +#: app/Services/TranslationStrings.php:1075
8237 +msgid "Response Activity"
8238 +msgstr ""
8239 +
8240 +#: app/Services/TranslationStrings.php:1076
8241 +msgid "Response Content"
8242 +msgstr ""
8243 +
8244 +#: app/Services/TranslationStrings.php:1077
8245 +msgid "Response Count"
8246 +msgstr ""
8247 +
8248 +#: app/Services/TranslationStrings.php:1078
8249 +msgid "Response Stats"
8250 +msgstr ""
8251 +
8252 +#: app/Services/TranslationStrings.php:1079
8253 +msgid "Response Title"
8254 +msgstr ""
8255 +
8256 +#: app/Services/TranslationStrings.php:1081
8257 +msgid "Restrictions"
8258 +msgstr ""
8259 +
8260 +#: app/Services/TranslationStrings.php:1082
8261 +msgid "Resume Previous Migration"
8262 +msgstr ""
8263 +
8264 +#: app/Services/TranslationStrings.php:1083
8265 +#: app/Services/TranslationStrings.php:1620
8266 +msgid "Retry"
8267 +msgstr ""
8268 +
8269 +#: app/Services/TranslationStrings.php:1084
8270 +msgid "Review your Workflow"
8271 +msgstr ""
8272 +
8273 +#. translators: %1$s is a workflow name, %2$s is the tickets such as "3 tickets"
8274 +#: app/Services/TranslationStrings.php:1086
2931 8275 #, php-format
2932 -msgid "Sorry! You cannot %s this ticket"
8276 +msgid "Run %1$s on %2$s"
2933 8277 msgstr ""
2934 8278
2935 -#: app/Http/Controllers/SettingsController.php:519
2936 -#: app/Http/Controllers/SettingsController.php:556
2937 -msgid "Sorry! you do not have permission to install plugin"
8279 +#: app/Services/TranslationStrings.php:1087
8280 +msgid "Run Audit"
2938 8281 msgstr ""
2939 8282
2940 -#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
2941 -#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
2942 -#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:44
2943 -msgid "Sorry, no tickets available for import."
8283 +#: app/Services/TranslationStrings.php:1088
8284 +msgid "Run Workflow"
2944 8285 msgstr ""
2945 8286
2946 -#: app/Services/CustomerPortalService.php:495
2947 -msgid "Sorry, You cannot access this ticket"
8287 +#: app/Services/TranslationStrings.php:1089
8288 +msgid "Run workflow"
2948 8289 msgstr ""
2949 8290
2950 -#: app/Services/CustomerPortalService.php:282
2951 -#: app/Services/CustomerPortalService.php:473
2952 -msgid "Sorry, You do not have access to customer portal"
8291 +#. translators: %s is the workflow name
8292 +#: app/Services/TranslationStrings.php:1091
8293 +#, php-format
8294 +msgid "Running the \"%s\" workflow will perform the following actions:"
2953 8295 msgstr ""
2954 8296
2955 -#: app/Http/Controllers/TicketController.php:1551
2956 -msgid "Sorry, You do not have permission to approve this draft response"
8297 +#: app/Services/TranslationStrings.php:1092
8298 +msgid "Running…"
2957 8299 msgstr ""
2958 8300
2959 -#: app/Http/Controllers/McpSettingsController.php:55
2960 -msgid "Sorry, you do not have permission to change the MCP setting."
8301 +#: app/Services/TranslationStrings.php:1093
8302 +msgid "Same prompt gives near-identical answers. Tightest grounding in your documents, but terse and formulaic."
2961 8303 msgstr ""
2962 8304
2963 -#: app/Services/Tickets/TicketService.php:296
2964 -msgid ""
2965 -"Sorry, you do not have permission to create a ticket in this business box"
8305 +#: app/Services/TranslationStrings.php:1094
8306 +msgid "Same-Day Response Rate"
2966 8307 msgstr ""
2967 8308
2968 -#: app/Http/Controllers/TicketController.php:1478
2969 -msgid "Sorry, you do not have permission to delete this response."
8309 +#: app/Services/TranslationStrings.php:1095
8310 +msgid "Sat"
2970 8311 msgstr ""
2971 8312
2972 -#: app/Http/Controllers/McpSettingsController.php:86
2973 -msgid "Sorry, you do not have permission to install plugins."
8313 +#: app/Services/TranslationStrings.php:1096
8314 +msgid "Save"
2974 8315 msgstr ""
2975 8316
2976 -#: app/Services/CustomerPortalService.php:300
2977 -#: app/Services/CustomerPortalService.php:469
2978 -msgid "Sorry, You do not have permission to this support ticket"
8317 +#: app/Services/TranslationStrings.php:1097
8318 +msgid "Save Configuration"
2979 8319 msgstr ""
2980 8320
2981 -#: app/Http/Controllers/Controller.php:40
2982 -msgid "Sorry, You do not have permission to this ticket"
8321 +#: app/Services/TranslationStrings.php:1098
8322 +msgid "Save Filter"
2983 8323 msgstr ""
2984 8324
2985 -#: app/Http/Controllers/TicketController.php:1539
2986 -#: app/Http/Controllers/TicketController.php:1557
2987 -msgid "Sorry, you do not have permission to update this response."
8325 +#: app/Services/TranslationStrings.php:1099
8326 +msgid "Save Prompt Options"
2988 8327 msgstr ""
2989 8328
2990 -#: app/Http/Controllers/TicketController.php:536
2991 -#: app/Http/Controllers/TicketController.php:692
2992 -#: app/Http/Controllers/TicketController.php:740
2993 -#: app/Http/Controllers/NotificationController.php:19
2994 -#: app/Http/Controllers/NotificationController.php:38
2995 -#: app/Http/Controllers/NotificationController.php:62
2996 -#: app/Http/Controllers/NotificationController.php:77
2997 -#: app/Http/Controllers/NotificationController.php:93
2998 -msgid ""
2999 -"Sorry, You do not have permission. Please add yourself as support agent first"
8329 +#: app/Services/TranslationStrings.php:1100
8330 +msgid "Save Reply"
3000 8331 msgstr ""
3001 8332
3002 -#: app/Hooks/Handlers/TwoFaHandler.php:160
3003 -msgid "Sorry, your login code has been expired. Please try to login again"
8333 +#: app/Services/TranslationStrings.php:1101
8334 +msgid "Save Settings"
3004 8335 msgstr ""
3005 8336
3006 -#: app/Hooks/Handlers/ExternalPages.php:205
3007 -msgid ""
3008 -"Sorry, Your secure sign is invalid, Please reload the previous page and get "
3009 -"new signed url"
8337 +#: app/Services/TranslationStrings.php:1102
8338 +msgid "Save search"
3010 8339 msgstr ""
3011 8340
3012 -#: app/Modules/PermissionManager.php:471
3013 -msgid "Split Ticket"
8341 +#: app/Services/TranslationStrings.php:1103
8342 +msgid "Saved Draft"
3014 8343 msgstr ""
3015 8344
3016 -#: app/Modules/MCP/AbilitiesRegistrar.php:285
3017 -msgid ""
3018 -"START HERE — call this first in any session. Returns: your agent identity, "
3019 -"your open ticket queue, tickets needing attention (unassigned/longest-"
3020 -"waiting/critical/SLA breaches), all reference data "
3021 -"(agents/products/mailboxes/tags with IDs), ticket stats, valid "
3022 -"priority/status values, and AI guidelines. One call gives you full "
3023 -"situational awareness. my_queue is split into awaiting_your_reply (customer "
3024 -"spoke last — actionable, ranked oldest-waiting-first) and awaiting_customer "
3025 -"(you replied last — informational only); each has a _total count and a "
3026 -"_truncated flag since only the first page is returned (10 rows for "
3027 -"awaiting_your_reply, 5 for awaiting_customer). Each attention-list row "
3028 -"includes last_reply_by (\"agent\" | \"customer\" | null) and response_count "
3029 -"(same meaning as in list-tickets: last_reply_by=\"customer\" means awaiting "
3030 -"an agent reply; response_count excludes internal notes) — triage your queue "
3031 -"from this single call, starting with my_queue.awaiting_your_reply; do not "
3032 -"call get-ticket per ticket unless you need the conversation body."
8345 +#: app/Services/TranslationStrings.php:1104
8346 +msgid "Saved Filters"
3033 8347 msgstr ""
3034 8348
3035 -#: app/Models/Customer.php:55 app/Models/Traits/CustomerTrait.php:219
3036 -#: app/Models/Traits/CustomerTrait.php:221
3037 -#: app/Hooks/Handlers/AuthHandler.php:425
3038 -#: app/Hooks/Handlers/AuthHandler.php:427
3039 -#: app/Hooks/Handlers/PrivacyHandler.php:248
3040 -msgid "State"
8349 +#: app/Services/TranslationStrings.php:1106
8350 +msgid "Score"
3041 8351 msgstr ""
3042 8352
3043 -#: app/Models/Traits/CustomerTrait.php:176
3044 -#: app/Hooks/Handlers/PrivacyHandler.php:220
3045 -msgid "Status"
8353 +#: app/Services/TranslationStrings.php:1107
8354 +msgid "Search"
3046 8355 msgstr ""
3047 8356
3048 -#: app/Http/Controllers/SettingsController.php:215
3049 -msgid "Subscribed"
8357 +#: app/Services/TranslationStrings.php:1108
8358 +msgid "Search Agents"
3050 8359 msgstr ""
3051 8360
3052 -#: app/Http/Controllers/AuthController.php:202
3053 -msgid "Successfully registered to the site."
8361 +#: app/Services/TranslationStrings.php:1109
8362 +msgid "Search Customers..."
3054 8363 msgstr ""
3055 8364
3056 -#: app/Services/Integrations/IntegrationInit.php:63
3057 -#: app/Services/Integrations/FluentCart/FluentCart.php:242
3058 -msgid "Support"
8365 +#: app/Services/TranslationStrings.php:1110
8366 +msgid "Search Existing contact or provide email address"
3059 8367 msgstr ""
3060 8368
3061 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
3062 -msgid "Support Customer Field"
8369 +#: app/Services/TranslationStrings.php:1111
8370 +msgid "Search Name"
3063 8371 msgstr ""
3064 8372
3065 -#. 1: address support mail currently goes to, 2: the account's current address
3066 -#: app/Hooks/Handlers/CustomerPortalHandler.php:144
8373 +#: app/Services/TranslationStrings.php:1112
8374 +msgid "Search Widget..."
8375 +msgstr ""
8376 +
8377 +#: app/Services/TranslationStrings.php:1113
8378 +msgid "Search agent by name or email"
8379 +msgstr ""
8380 +
8381 +#: app/Services/TranslationStrings.php:1114
8382 +msgid "Search agents"
8383 +msgstr ""
8384 +
8385 +#: app/Services/TranslationStrings.php:1115
8386 +msgid "Search agents..."
8387 +msgstr ""
8388 +
8389 +#: app/Services/TranslationStrings.php:1116
8390 +msgid "Search or provide email address"
8391 +msgstr ""
8392 +
8393 +#: app/Services/TranslationStrings.php:1117
8394 +msgid "Search replies"
8395 +msgstr ""
8396 +
8397 +#: app/Services/TranslationStrings.php:1118
8398 +msgid "Search responses..."
8399 +msgstr ""
8400 +
8401 +#: app/Services/TranslationStrings.php:1119
8402 +msgid "Search tags"
8403 +msgstr ""
8404 +
8405 +#: app/Services/TranslationStrings.php:1120
8406 +#: app/Services/TranslationStrings.php:1621
8407 +msgid "Search..."
8408 +msgstr ""
8409 +
8410 +#: app/Services/TranslationStrings.php:1121
8411 +msgid "Searching the knowledge base"
8412 +msgstr ""
8413 +
8414 +#: app/Services/TranslationStrings.php:1122
8415 +msgid "Searching the web"
8416 +msgstr ""
8417 +
8418 +#: app/Services/TranslationStrings.php:1123
8419 +msgid "Secret Key"
8420 +msgstr ""
8421 +
8422 +#: app/Services/TranslationStrings.php:1124
8423 +msgid "Select"
8424 +msgstr ""
8425 +
8426 +#: app/Services/TranslationStrings.php:1125
8427 +msgid "Select Action"
8428 +msgstr ""
8429 +
8430 +#: app/Services/TranslationStrings.php:1126
8431 +msgid "Select Agent"
8432 +msgstr ""
8433 +
8434 +#: app/Services/TranslationStrings.php:1127
8435 +msgid "Select Agents"
8436 +msgstr ""
8437 +
8438 +#: app/Services/TranslationStrings.php:1128
8439 +msgid "Select All"
8440 +msgstr ""
8441 +
8442 +#: app/Services/TranslationStrings.php:1129
8443 +msgid "Select Board"
8444 +msgstr ""
8445 +
8446 +#: app/Services/TranslationStrings.php:1130
8447 +msgid "Select Business Box"
8448 +msgstr ""
8449 +
8450 +#: app/Services/TranslationStrings.php:1132
8451 +msgid "Select Client Priority"
8452 +msgstr ""
8453 +
8454 +#: app/Services/TranslationStrings.php:1133
8455 +msgid "Select Contact Property"
8456 +msgstr ""
8457 +
8458 +#: app/Services/TranslationStrings.php:1134
8459 +msgid "Select Customer"
8460 +msgstr ""
8461 +
8462 +#: app/Services/TranslationStrings.php:1135
8463 +msgid "Select Fallback Agent"
8464 +msgstr ""
8465 +
8466 +#: app/Services/TranslationStrings.php:1136
8467 +msgid "Select Field"
8468 +msgstr ""
8469 +
8470 +#: app/Services/TranslationStrings.php:1137
8471 +msgid "Select Field Type"
8472 +msgstr ""
8473 +
8474 +#: app/Services/TranslationStrings.php:1138
8475 +msgid "Select Form Property"
8476 +msgstr ""
8477 +
8478 +#: app/Services/TranslationStrings.php:1139
8479 +msgid "Select Integration Event"
8480 +msgstr ""
8481 +
8482 +#: app/Services/TranslationStrings.php:1140
8483 +msgid "Select Mailbox"
8484 +msgstr ""
8485 +
8486 +#: app/Services/TranslationStrings.php:1141
8487 +msgid "Select Mailboxes"
8488 +msgstr ""
8489 +
8490 +#: app/Services/TranslationStrings.php:1142
8491 +msgid "Select Meeting Type"
8492 +msgstr ""
8493 +
8494 +#: app/Services/TranslationStrings.php:1143
8495 +msgid "Select Operator"
8496 +msgstr ""
8497 +
8498 +#: app/Services/TranslationStrings.php:1144
8499 +msgid "Select Option"
8500 +msgstr ""
8501 +
8502 +#: app/Services/TranslationStrings.php:1146
8503 +msgid "Select Product"
8504 +msgstr ""
8505 +
8506 +#: app/Services/TranslationStrings.php:1147
8507 +msgid "Select Stage"
8508 +msgstr ""
8509 +
8510 +#: app/Services/TranslationStrings.php:1148
8511 +msgid "Select Status"
8512 +msgstr ""
8513 +
8514 +#: app/Services/TranslationStrings.php:1149
8515 +msgid "Select Tags"
8516 +msgstr ""
8517 +
8518 +#: app/Services/TranslationStrings.php:1150
8519 +msgid "Select Value"
8520 +msgstr ""
8521 +
8522 +#: app/Services/TranslationStrings.php:1152
8523 +msgid "Select a customer"
8524 +msgstr ""
8525 +
8526 +#: app/Services/TranslationStrings.php:1153
8527 +msgid "Select a fallback group"
8528 +msgstr ""
8529 +
8530 +#: app/Services/TranslationStrings.php:1154
8531 +msgid "Select a product"
8532 +msgstr ""
8533 +
8534 +#: app/Services/TranslationStrings.php:1155
8535 +msgid "Select agent"
8536 +msgstr ""
8537 +
8538 +#: app/Services/TranslationStrings.php:1156
8539 +msgid "Select all"
8540 +msgstr ""
8541 +
8542 +#: app/Services/TranslationStrings.php:1157
8543 +msgid "Select an Agent"
8544 +msgstr ""
8545 +
8546 +#: app/Services/TranslationStrings.php:1158
8547 +msgid "Select an option:"
8548 +msgstr ""
8549 +
8550 +#: app/Services/TranslationStrings.php:1159
8551 +msgid "Select date range"
8552 +msgstr ""
8553 +
8554 +#: app/Services/TranslationStrings.php:1160
8555 +msgid "Select products"
8556 +msgstr ""
8557 +
8558 +#: app/Services/TranslationStrings.php:1161
8559 +#: app/Services/TranslationStrings.php:1655
8560 +msgid "Select related Product/Service"
8561 +msgstr ""
8562 +
8563 +#: app/Services/TranslationStrings.php:1162
8564 +msgid "Select the AI service you want to use."
8565 +msgstr ""
8566 +
8567 +#: app/Services/TranslationStrings.php:1163
8568 +msgid "Select the tickets you want to move"
8569 +msgstr ""
8570 +
8571 +#: app/Services/TranslationStrings.php:1164
8572 +msgid "Select up to 7 dates"
8573 +msgstr ""
8574 +
8575 +#: app/Services/TranslationStrings.php:1165
8576 +msgid "Select up to 7 dates to preview availability."
8577 +msgstr ""
8578 +
8579 +#: app/Services/TranslationStrings.php:1166
8580 +msgid "Selected item already selected"
8581 +msgstr ""
8582 +
8583 +#: app/Services/TranslationStrings.php:1167
8584 +msgid "Selected workflows deleted successfully"
8585 +msgstr ""
8586 +
8587 +#: app/Services/TranslationStrings.php:1168
8588 +msgid "Send Attachments"
8589 +msgstr ""
8590 +
8591 +#: app/Services/TranslationStrings.php:1169
8592 +msgid "Send anyway"
8593 +msgstr ""
8594 +
8595 +#: app/Services/TranslationStrings.php:1170
8596 +msgid "Send as Informational Reply"
8597 +msgstr ""
8598 +
8599 +#: app/Services/TranslationStrings.php:1171
8600 +msgid "Send message"
8601 +msgstr ""
8602 +
8603 +#: app/Services/TranslationStrings.php:1172
8604 +msgid "Sentiment distribution"
8605 +msgstr ""
8606 +
8607 +#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority such as Critical
8608 +#: app/Services/TranslationStrings.php:1174
3067 8609 #, php-format
3068 -msgid ""
3069 -"Support messages are being sent to %1$s, but your account email is now %2$s."
8610 +msgid "Set %1$s to %2$s priority"
3070 8611 msgstr ""
3071 8612
3072 -#: app/Http/Controllers/SettingsController.php:143
3073 -msgid "Support Portal"
8613 +#: app/Services/TranslationStrings.php:1175
8614 +msgid "Set Business Mailbox"
3074 8615 msgstr ""
3075 8616
3076 -#: app/Services/Helper.php:1187
3077 -msgid "Support Staff"
8617 +#: app/Services/TranslationStrings.php:1176
8618 +msgid "Set Estimated Time"
3078 8619 msgstr ""
3079 8620
3080 -#: app/Http/Controllers/AgentController.php:187
3081 -msgid "Support Staff avatar reset to gravatar default"
8621 +#: app/Services/TranslationStrings.php:1177
8622 +msgid "Set Estimation"
3082 8623 msgstr ""
3083 8624
3084 -#: app/Http/Controllers/AgentController.php:44
3085 -msgid "Support Staff has been added"
8625 +#: app/Services/TranslationStrings.php:1178
8626 +msgid "Set Your Trigger & Conditions"
3086 8627 msgstr ""
3087 8628
3088 -#: app/Http/Controllers/AgentController.php:97
3089 -msgid "Support Staff has been deleted"
8629 +#: app/Services/TranslationStrings.php:1179
8630 +msgid "Set as Default"
3090 8631 msgstr ""
3091 8632
3092 -#: app/Http/Controllers/AgentController.php:73
3093 -msgid "Support Staff has been updated"
8633 +#: app/Services/TranslationStrings.php:1180
8634 +msgid "Set as Default Group"
3094 8635 msgstr ""
3095 8636
3096 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:365
3097 -msgid "Support ticket creation failed, because customer email is blocked"
8637 +#. translators: %s: comma separated list of wp-config constant names
8638 +#: app/Services/TranslationStrings.php:1182
8639 +#, php-format
8640 +msgid "Set in wp-config.php: %s"
3098 8641 msgstr ""
3099 8642
3100 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:347
3101 -msgid "Support ticket creation failed, because no valid customer email found"
8643 +#: app/Services/TranslationStrings.php:1183
8644 +msgid "Sets priority to Critical"
3102 8645 msgstr ""
3103 8646
3104 -#. %d is the ticket ID number
3105 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:397
3106 -msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
8647 +#: app/Services/TranslationStrings.php:1185
8648 +msgid "Settings could not be found"
3107 8649 msgstr ""
3108 8650
3109 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:24
3110 -msgid "Support Tickets by Fluent Support"
8651 +#: app/Services/TranslationStrings.php:1186
8652 +msgid "Settings could not be loaded"
3111 8653 msgstr ""
3112 8654
3113 -#: app/Services/Tickets/CustomFieldsService.php:12
3114 -#: app/Services/Tickets/CustomFieldsService.php:15
3115 -msgid "Support Type"
8655 +#: app/Services/TranslationStrings.php:1187
8656 +msgid "Setup products/services for ticket categorization"
3116 8657 msgstr ""
3117 8658
3118 -#. %1$s is a comma-separated list of supported file types, %2$.01f is the maximum file size in megabytes
3119 -#: app/Services/Helper.php:176
8659 +#: app/Services/TranslationStrings.php:1188
8660 +msgid "Share Essentials"
8661 +msgstr ""
8662 +
8663 +#. translators: %s is the shortcode that was copied, e.g. [fluent_support_portal]
8664 +#: app/Services/TranslationStrings.php:1190
3120 8665 #, php-format
3121 -msgid "Supported Types: %1$s and max file size: %2$.01fMB"
8666 +msgid "Shortcode copied to clipboard: %s"
3122 8667 msgstr ""
3123 8668
3124 -#: app/Modules/MCP/Tools/ManagementTools.php:504
8669 +#: app/Services/TranslationStrings.php:1191
8670 +msgid "Show Bulk Action"
8671 +msgstr ""
8672 +
8673 +#: app/Services/TranslationStrings.php:1192
8674 +msgid "Show new replies"
8675 +msgstr ""
8676 +
8677 +#: app/Services/TranslationStrings.php:1193
8678 +msgid "Signup Form"
8679 +msgstr ""
8680 +
8681 +#: app/Services/TranslationStrings.php:1194
8682 +msgid "Site Key"
8683 +msgstr ""
8684 +
8685 +#: app/Services/TranslationStrings.php:1195
8686 +msgid "Slack Integration"
8687 +msgstr ""
8688 +
8689 +#: app/Services/TranslationStrings.php:1196
8690 +msgid "Slack User ID"
8691 +msgstr ""
8692 +
8693 +#: app/Services/TranslationStrings.php:1197
8694 +msgid "Slug"
8695 +msgstr ""
8696 +
8697 +#: app/Services/TranslationStrings.php:1198
8698 +msgid "Slug (Optional)"
8699 +msgstr ""
8700 +
8701 +#: app/Services/TranslationStrings.php:1199
8702 +msgid "Smart Codes"
8703 +msgstr ""
8704 +
8705 +#: app/Services/TranslationStrings.php:1200
8706 +msgid "Snapshot"
8707 +msgstr ""
8708 +
8709 +#: app/Services/TranslationStrings.php:1201
8710 +msgid "Some General Prompts"
8711 +msgstr ""
8712 +
8713 +#: app/Services/TranslationStrings.php:1202
8714 +msgid "Something went wrong"
8715 +msgstr ""
8716 +
8717 +#: app/Services/TranslationStrings.php:1203
8718 +msgid "Sorry about that. Can you tell us what went wrong?"
8719 +msgstr ""
8720 +
8721 +#: app/Services/TranslationStrings.php:1204
8722 +msgid "Sorry, settings could not be loaded"
8723 +msgstr ""
8724 +
8725 +#: app/Services/TranslationStrings.php:1205
8726 +#: app/Services/TranslationStrings.php:1622
8727 +msgid "Sort"
8728 +msgstr ""
8729 +
8730 +#: app/Services/TranslationStrings.php:1206
8731 +#: app/Services/TranslationStrings.php:1623
8732 +msgid "Sort By"
8733 +msgstr ""
8734 +
8735 +#: app/Services/TranslationStrings.php:1207
8736 +msgid "Source"
8737 +msgstr ""
8738 +
8739 +#. translators: %s is where the reply came from, e.g. Email or Web
8740 +#: app/Services/TranslationStrings.php:1209
3125 8741 #, php-format
3126 -msgid "Tag \"%s\" already exists"
8742 +msgid "Source: %s"
3127 8743 msgstr ""
3128 8744
3129 -#: app/Modules/MCP/Tools/ManagementTools.php:503
8745 +#: app/Services/TranslationStrings.php:1210
8746 +msgid "Specific Dates"
8747 +msgstr ""
8748 +
8749 +#: app/Services/TranslationStrings.php:1212
8750 +msgid "Staff"
8751 +msgstr ""
8752 +
8753 +#: app/Services/TranslationStrings.php:1213
8754 +msgid "Start"
8755 +msgstr ""
8756 +
8757 +#: app/Services/TranslationStrings.php:1214
8758 +msgid "Start Fresh"
8759 +msgstr ""
8760 +
8761 +#: app/Services/TranslationStrings.php:1215
8762 +msgid "Start date"
8763 +msgstr ""
8764 +
8765 +#: app/Services/TranslationStrings.php:1216
8766 +msgid "Stats"
8767 +msgstr ""
8768 +
8769 +#. translators: %s is a status label (a ticket status, or Published/Draft for a workflow)
8770 +#: app/Services/TranslationStrings.php:1219
3130 8771 #, php-format
3131 -msgid "Tag \"%s\" created"
8772 +msgid "Status: %s"
3132 8773 msgstr ""
3133 8774
3134 -#: app/Http/Controllers/TicketController.php:1719
3135 -msgid "Tag has been added to this ticket"
8775 +#: app/Services/TranslationStrings.php:1220
8776 +msgid "Stay"
3136 8777 msgstr ""
3137 8778
3138 -#: app/Http/Controllers/TicketController.php:1745
3139 -msgid "Tag has been removed from this ticket"
8779 +#: app/Services/TranslationStrings.php:1221
8780 +msgid "Step 1 of 2"
3140 8781 msgstr ""
3141 8782
3142 -#: app/Modules/MCP/Tools/ManagementTools.php:750
3143 -msgid "tag_ids is required for the tag action"
8783 +#: app/Services/TranslationStrings.php:1222
8784 +msgid "Step 2 of 2"
3144 8785 msgstr ""
3145 8786
3146 -#: app/Modules/MCP/Tools/TicketTools.php:868
3147 -msgid "Target ticket not found"
8787 +#: app/Services/TranslationStrings.php:1223
8788 +msgid "Still tightly grounded, with slight wording variation between runs. Reads noticeably less robotic."
3148 8789 msgstr ""
3149 8790
3150 -#: app/Modules/MCP/Tools/TicketTools.php:853
3151 -msgid "target_ticket_id and merge_ticket_ids are required"
8791 +#: app/Services/TranslationStrings.php:1224
8792 +msgid "Strong divergence. Novel phrasings and unusual analogies."
3152 8793 msgstr ""
3153 8794
3154 -#: app/Modules/MCP/Tools/TicketTools.php:861
3155 -msgid "target_ticket_id must not also appear in merge_ticket_ids"
8795 +#: app/Services/TranslationStrings.php:1225
8796 +msgid "Subject"
3156 8797 msgstr ""
3157 8798
3158 -#: app/Http/Controllers/FluentBoardsController.php:97
3159 -msgid "Task successfully added to Fluent Boards"
8799 +#: app/Services/TranslationStrings.php:1226
8800 +msgid "Submit"
3160 8801 msgstr ""
3161 8802
3162 -#: app/Services/Helper.php:1014 app/Hooks/Handlers/Menu.php:398
3163 -msgid "Telegram"
8803 +#: app/Services/TranslationStrings.php:1227
8804 +msgid "Submit Log"
3164 8805 msgstr ""
3165 8806
3166 -#: app/Hooks/Handlers/EmailVerificationHandler.php:98
3167 -msgid ""
3168 -"Thank you for registering with us! To complete the setup of your account, "
3169 -"please enter the verification code below on the registration page."
8807 +#: app/Services/TranslationStrings.php:1228
8808 +msgid "Subscribe to our Bi-Monthly newsletter"
3170 8809 msgstr ""
3171 8810
3172 -#: app/Modules/MCP/Support/TicketAccessGuard.php:77
3173 -msgid "That agent is restricted from this ticket's mailbox"
8811 +#: app/Services/TranslationStrings.php:1229
8812 +msgid "Subscription"
3174 8813 msgstr ""
3175 8814
3176 -#: app/Hooks/Handlers/CustomerPortalHandler.php:183
3177 -msgid ""
3178 -"That confirmation link belongs to a different account. Sign in as that "
3179 -"account and open the link again."
8815 +#: app/Services/TranslationStrings.php:1230
8816 +msgid "Success"
3180 8817 msgstr ""
3181 8818
3182 -#: app/Hooks/Handlers/CustomerPortalHandler.php:185
3183 -msgid ""
3184 -"That confirmation link could not be read. You can request a new one below."
8819 +#: app/Services/TranslationStrings.php:1231
8820 +msgid "Sun"
3185 8821 msgstr ""
3186 8822
3187 -#: app/Hooks/Handlers/CustomerPortalHandler.php:181
3188 -msgid "That confirmation link has expired. You can request a new one below."
8823 +#: app/Services/TranslationStrings.php:1232
8824 +msgid "Support Channel"
3189 8825 msgstr ""
3190 8826
3191 -#: app/Hooks/Handlers/CustomerPortalHandler.php:182
3192 -msgid ""
3193 -"That confirmation link is no longer valid, usually because it was already "
3194 -"used or the address changed again. You can request a new one below."
8827 +#: app/Services/TranslationStrings.php:1233
8828 +msgid "Support Inbox Email"
3195 8829 msgstr ""
3196 8830
3197 -#: app/Http/Controllers/TicketController.php:1091
3198 -#: app/Modules/MCP/Tools/TicketTools.php:688
3199 -msgid ""
3200 -"The assigned agent is restricted from the selected mailbox. Reassign the "
3201 -"ticket before moving it."
8831 +#: app/Services/TranslationStrings.php:1234
8832 +msgid "Support Portal Page (For Customers)"
3202 8833 msgstr ""
3203 8834
3204 -#. %.01f is the maximum file size in megabytes
3205 -#: app/Http/Controllers/UploaderController.php:155
8835 +#. translators: %s is the number of tickets this customer has
8836 +#: app/Services/TranslationStrings.php:1237
3206 8837 #, php-format
3207 -msgid ""
3208 -"The file cannot be more than %.01fMB. Please upload somewhere like "
3209 -"Dropbox/Google Drive and paste the link in the response"
8838 +msgid "Support Tickets (%s)"
3210 8839 msgstr ""
3211 8840
3212 -#: app/Services/Helper.php:1101
3213 -msgid "The leading course platform built for WordPress"
8841 +#: app/Services/TranslationStrings.php:1238
8842 +msgid "Support agent"
3214 8843 msgstr ""
3215 8844
3216 -#: app/Services/Helper.php:975
3217 -msgid "The most popular e-commerce platform for WordPress"
8845 +#: app/Services/TranslationStrings.php:1239
8846 +msgid "Switch Knowledge Base"
3218 8847 msgstr ""
3219 8848
3220 -#: app/Http/Controllers/AgentGroupController.php:137
3221 -msgid "The selected fallback group does not exist"
8849 +#: app/Services/TranslationStrings.php:1240
8850 +msgid "System"
3222 8851 msgstr ""
3223 8852
3224 -#: app/Modules/MCP/Helpers/MCPHelper.php:564
3225 -msgid "The specified agent does not exist"
8853 +#: app/Services/TranslationStrings.php:1241
8854 +msgid "THREAD STARTER"
3226 8855 msgstr ""
3227 8856
3228 -#: app/Modules/MCP/Tools/TicketTools.php:475
3229 -#: app/Modules/MCP/Tools/TicketTools.php:677
3230 -msgid "The specified mailbox does not exist"
8857 +#: app/Services/TranslationStrings.php:1242
8858 +msgid "Tag Description"
3231 8859 msgstr ""
3232 8860
3233 -#: app/Modules/MCP/Tools/TicketTools.php:464
3234 -#: app/Modules/MCP/Tools/TicketTools.php:702
3235 -#: app/Modules/MCP/Tools/ResponseTools.php:65
3236 -#: app/Modules/MCP/Tools/ResponseTools.php:128
3237 -msgid "The specified product does not exist"
8861 +#: app/Services/TranslationStrings.php:1243
8862 +msgid "Tag Name"
3238 8863 msgstr ""
3239 8864
3240 -#: app/Services/Helper.php:1080
3241 -msgid "The standard plugin for knowledge base and documentation"
8865 +#: app/Services/TranslationStrings.php:1244
8866 +msgid "Tag Title"
3242 8867 msgstr ""
3243 8868
3244 -#: app/Services/Helper.php:1003
3245 -msgid "The ultimate platform for any member-focused business"
8869 +#: app/Services/TranslationStrings.php:1245
8870 +msgid "Tags"
3246 8871 msgstr ""
3247 8872
3248 -#. Description of the plugin
3249 -msgid "The Ultimate Support Plugin For Your WordPress."
8873 +#: app/Services/TranslationStrings.php:1246
8874 +msgid "Task Description"
3250 8875 msgstr ""
3251 8876
3252 -#: app/Services/Helper.php:1066
3253 -msgid "The ultimate WordPress platform for digital products"
8877 +#: app/Services/TranslationStrings.php:1247
8878 +msgid "Task Title"
3254 8879 msgstr ""
3255 8880
3256 -#: app/Hooks/Handlers/EmailVerificationHandler.php:102
3257 -#: app/Hooks/Handlers/TwoFaHandler.php:223
3258 -msgid ""
3259 -"This code is valid for 10 minutes and is meant to ensure the security of "
3260 -"your account. If you did not initiate this request, please ignore this email."
8881 +#: app/Services/TranslationStrings.php:1248
8882 +msgid "Team API key from your FluentBot dashboard (Settings → API Keys). Required to connect."
3261 8883 msgstr ""
3262 8884
3263 -#: app/Services/EmailNotification/Settings.php:583
3264 -msgid ""
3265 -"This email will be sent to Assigned Agent or Admin when a customer reply to "
3266 -"a ticket"
8885 +#: app/Services/TranslationStrings.php:1249
8886 +msgid "Telegram Chat ID"
3267 8887 msgstr ""
3268 8888
3269 -#: app/Services/EmailNotification/Settings.php:591
3270 -msgid "This email will be sent to newly assigned agent"
8889 +#: app/Services/TranslationStrings.php:1250
8890 +msgid "Telegram Integration"
3271 8891 msgstr ""
3272 8892
3273 -#: app/Services/EmailNotification/Settings.php:551
3274 -msgid "This email will be sent when a customer submit a support ticket"
8893 +#: app/Services/TranslationStrings.php:1251
8894 +msgid "Temperature"
3275 8895 msgstr ""
3276 8896
3277 -#: app/Services/EmailNotification/Settings.php:567
3278 -msgid "This email will be sent when an agent close a ticket"
8897 +#: app/Services/TranslationStrings.php:1252
8898 +msgid "Templates"
3279 8899 msgstr ""
3280 8900
3281 -#: app/Services/EmailNotification/Settings.php:607
3282 -msgid ""
3283 -"This email will be sent when an agent creates a ticket using the \"Agent "
3284 -"Initiated\" option to proactively reach out to a customer — includes the "
3285 -"agent's message content"
8901 +#: app/Services/TranslationStrings.php:1253
8902 +msgid "Terms & Condition"
3286 8903 msgstr ""
3287 8904
3288 -#: app/Services/EmailNotification/Settings.php:599
3289 -msgid ""
3290 -"This email will be sent when an agent logs a ticket on behalf of a customer "
3291 -"(e.g. from a phone call or email received outside the system)"
8905 +#: app/Services/TranslationStrings.php:1254
8906 +msgid "Test connection"
3292 8907 msgstr ""
3293 8908
3294 -#: app/Services/EmailNotification/Settings.php:559
3295 -msgid "This email will be sent when an agent reply to a ticket"
8909 +#: app/Services/TranslationStrings.php:1255
8910 +msgid "The connection key expired. Generate a new one."
3296 8911 msgstr ""
3297 8912
3298 -#: app/Services/EmailNotification/Settings.php:575
3299 -msgid ""
3300 -"This email will be sent when the business when a new ticket has been "
3301 -"submitted"
8913 +#: app/Services/TranslationStrings.php:1256
8914 +msgid "The following settings will be applied to the newly created"
3302 8915 msgstr ""
3303 8916
3304 -#: app/Http/Controllers/TicketController.php:1531
3305 -msgid "This response type cannot be edited."
8917 +#: app/Services/TranslationStrings.php:1257
8918 +msgid "The main site is connected."
3306 8919 msgstr ""
3307 8920
3308 -#: app/Http/Controllers/TicketController.php:895
3309 -#: app/Http/Controllers/TicketController.php:1100
3310 -msgid "This ticket property cannot be updated."
8921 +#: app/Services/TranslationStrings.php:1258
8922 +msgid "The main site's wp-config.php"
3311 8923 msgstr ""
3312 8924
3313 -#: app/Services/Notifications/NotificationCategory.php:33
3314 -msgid "Ticket Activity"
8925 +#: app/Services/TranslationStrings.php:1259
8926 +msgid "The settings could not be loaded."
3315 8927 msgstr ""
3316 8928
3317 -#: app/Services/EmailNotification/Settings.php:590
3318 -msgid "Ticket Agent Change (To Agent)"
8929 +#: app/Services/TranslationStrings.php:1260
8930 +msgid "This Month"
3319 8931 msgstr ""
3320 8932
3321 -#: app/Hooks/Handlers/PrivacyHandler.php:83
3322 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
3323 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
3324 -msgid "Ticket Attachments"
8933 +#: app/Services/TranslationStrings.php:1261
8934 +msgid "This Week"
3325 8935 msgstr ""
3326 8936
3327 -#: app/Http/Controllers/TicketController.php:275
3328 -#: app/Http/Controllers/TicketController.php:438
3329 -#: app/Http/Controllers/TicketController.php:1467
3330 -#: app/Http/Controllers/TicketController.php:1513
3331 -msgid "Ticket cannot be fetched due to restricted mailbox"
8937 +#: app/Services/TranslationStrings.php:1262
8938 +msgid "This agent's tickets, replies and products will be reassigned to the fallback agent you select below."
3332 8939 msgstr ""
3333 8940
3334 -#: app/Services/EmailNotification/Settings.php:566
3335 -msgid "Ticket Closed by Agent (To Customer)"
8941 +#: app/Services/TranslationStrings.php:1263
8942 +msgid "This bot will handle general queries for all products"
3336 8943 msgstr ""
3337 8944
3338 -#: app/Hooks/Handlers/PrivacyHandler.php:79
3339 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
3340 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
3341 -msgid "Ticket Content"
8945 +#: app/Services/TranslationStrings.php:1264
8946 +msgid "This is a"
3342 8947 msgstr ""
3343 8948
3344 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
3345 -msgid "Ticket content is required"
8949 +#: app/Services/TranslationStrings.php:1265
8950 +msgid "This is an agent only field"
3346 8951 msgstr ""
3347 8952
3348 -#: app/Services/EmailNotification/Settings.php:574
3349 -msgid "Ticket Created (To Admin)"
8953 +#: app/Services/TranslationStrings.php:1266
8954 +msgid "This is the first ticket on this page."
3350 8955 msgstr ""
3351 8956
3352 -#: app/Services/EmailNotification/Settings.php:550
3353 -msgid "Ticket Created (To Customer)"
8957 +#: app/Services/TranslationStrings.php:1267
8958 +msgid "This is the last ticket on this page."
3354 8959 msgstr ""
3355 8960
3356 -#: app/Hooks/Handlers/PrivacyHandler.php:103
3357 -msgid "Ticket Created At"
8961 +#: app/Services/TranslationStrings.php:1268
8962 +msgid "This license has been disabled."
3358 8963 msgstr ""
3359 8964
3360 -#: app/Modules/MCP/Tools/TicketTools.php:524
3361 -msgid ""
3362 -"Ticket created unassigned. Your permission level does not include access to "
3363 -"unassigned tickets, so follow-up actions (reply, close, update) will be "
3364 -"denied until the ticket is assigned to you by a manager."
8965 +#: app/Services/TranslationStrings.php:1269
8966 +msgid "This removes the tickets with their replies, notes and attachments. It cannot be undone."
3365 8967 msgstr ""
3366 8968
3367 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
3368 -msgid "Ticket Custom Fields"
8969 +#: app/Services/TranslationStrings.php:1270
8970 +msgid "This report is coming soon."
3369 8971 msgstr ""
3370 8972
3371 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
3372 -msgid "Ticket Description"
8973 +#: app/Services/TranslationStrings.php:1271
8974 +msgid "This site will stop receiving plugin updates until a license is activated again."
3373 8975 msgstr ""
3374 8976
3375 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
3376 -msgid "Ticket Description (you can use any smart code)"
8977 +#: app/Services/TranslationStrings.php:1272
8978 +msgid "This site's wp-config.php"
3377 8979 msgstr ""
3378 8980
3379 -#: app/Services/Helper.php:1172
3380 -msgid "Ticket Form Config"
8981 +#. translators: %1$s is the date the ticket was closed, %2$s the name of the person who closed it
8982 +#: app/Services/TranslationStrings.php:1274
8983 +#: app/Services/TranslationStrings.php:1629
8984 +#, php-format
8985 +msgid "This ticket was closed on %1$s by %2$s."
3381 8986 msgstr ""
3382 8987
3383 -#: app/Services/CustomerPortalService.php:166
3384 -#: app/Http/Controllers/TicketController.php:1120
3385 -#: app/Services/Tickets/ResponseService.php:129
3386 -#: app/Services/Tickets/TicketService.php:39
3387 -msgid "Ticket has been closed"
8988 +#. translators: %s is the date the ticket was closed
8989 +#: app/Services/TranslationStrings.php:1276
8990 +#: app/Services/TranslationStrings.php:1631
8991 +#, php-format
8992 +msgid "This ticket was closed on %s."
3388 8993 msgstr ""
3389 8994
3390 -#: app/Http/Controllers/TicketController.php:226
3391 -#: app/Http/Controllers/CustomerPortalController.php:224
3392 -msgid "Ticket has been created successfully"
8995 +#: app/Services/TranslationStrings.php:1277
8996 +msgid "This week"
3393 8997 msgstr ""
3394 8998
3395 -#: app/Http/Controllers/TicketController.php:1342
3396 -msgid "Ticket has been deleted successfully"
8999 +#: app/Services/TranslationStrings.php:1278
9000 +msgid "This will remove all custom prompt options and restore the original defaults. This action cannot be undone."
3397 9001 msgstr ""
3398 9002
3399 -#: app/Services/CustomerPortalService.php:186
3400 -#: app/Http/Controllers/TicketController.php:1145
3401 -msgid "Ticket has been opened again"
9003 +#: app/Services/TranslationStrings.php:1279
9004 +msgid "This workflow will:"
3402 9005 msgstr ""
3403 9006
3404 -#: app/Services/Tickets/TicketService.php:75
3405 -msgid "Ticket has been reopened"
9007 +#: app/Services/TranslationStrings.php:1280
9008 +#: app/Services/TranslationStrings.php:1632
9009 +msgid "Thread Follower"
3406 9010 msgstr ""
3407 9011
3408 -#: app/Hooks/Handlers/PrivacyHandler.php:71
3409 -#: app/Hooks/Handlers/PrivacyHandler.php:153
3410 -msgid "Ticket ID"
9012 +#: app/Services/TranslationStrings.php:1281
9013 +#: app/Services/TranslationStrings.php:1633
9014 +msgid "Thread Starter"
3411 9015 msgstr ""
3412 9016
3413 -#: app/Services/Helper.php:1217
3414 -msgid "Ticket Importer"
9017 +#: app/Services/TranslationStrings.php:1282
9018 +msgid "Thu"
3415 9019 msgstr ""
3416 9020
3417 -#: app/Services/EmailNotification/Settings.php:598
3418 -msgid "Ticket Logged by Agent (To Customer)"
9021 +#: app/Services/TranslationStrings.php:1283
9022 +msgid "Ticket"
3419 9023 msgstr ""
3420 9024
3421 -#: app/Modules/MCP/Tools/TicketTools.php:895
3422 -msgid ""
3423 -"Ticket merge failed or was only partially completed. Some tickets may be in "
3424 -"an inconsistent state."
9025 +#: app/Services/TranslationStrings.php:1285
9026 +msgid "Ticket Assigned"
3425 9027 msgstr ""
3426 9028
3427 -#: app/Http/Controllers/WidgetsController.php:45
3428 -#: app/Modules/MCP/Tools/TicketTools.php:307
3429 -#: app/Modules/MCP/Tools/TicketTools.php:547
3430 -#: app/Modules/MCP/Tools/TicketTools.php:614
3431 -#: app/Modules/MCP/Tools/TicketTools.php:644
3432 -#: app/Modules/MCP/Tools/TicketTools.php:773
3433 -#: app/Modules/MCP/Tools/TicketTools.php:803
3434 -#: app/Modules/MCP/Tools/ResponseTools.php:214
3435 -#: app/Modules/MCP/Tools/ResponseTools.php:338
3436 -#: app/Modules/MCP/Tools/ManagementTools.php:318
3437 -#: app/Modules/MCP/Tools/ManagementTools.php:354
3438 -msgid "Ticket not found"
9029 +#: app/Services/TranslationStrings.php:1287
9030 +msgid "Ticket Created"
3439 9031 msgstr ""
3440 9032
3441 -#: app/Services/EmailNotification/Settings.php:361
3442 -msgid "Ticket Prefix"
9033 +#: app/Services/TranslationStrings.php:1288
9034 +msgid "Ticket Creation"
3443 9035 msgstr ""
3444 9036
3445 -#: app/Hooks/Handlers/PrivacyHandler.php:99
3446 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
3447 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
3448 -msgid "Ticket Priority"
9037 +#: app/Services/TranslationStrings.php:1289
9038 +msgid "Ticket Creation Form"
3449 9039 msgstr ""
3450 9040
3451 -#: app/Hooks/Handlers/PrivacyHandler.php:87
3452 -msgid "Ticket Product"
9041 +#: app/Services/TranslationStrings.php:1290
9042 +msgid "Ticket Creation vs. Agent Replies, by Day"
3453 9043 msgstr ""
3454 9044
3455 -#: app/Services/EmailNotification/Settings.php:491
3456 -#: app/Services/EmailNotification/Settings.php:508
3457 -msgid "Ticket Reply – Bookmarks"
9045 +#: app/Services/TranslationStrings.php:1291
9046 +msgid "Ticket Creation vs. Agent Replies, by Hour"
3458 9047 msgstr ""
3459 9048
3460 -#: app/Services/EmailNotification/Settings.php:490
3461 -#: app/Services/EmailNotification/Settings.php:507
3462 -msgid "Ticket Reply – Merge"
9049 +#: app/Services/TranslationStrings.php:1292
9050 +#: app/Services/TranslationStrings.php:1659
9051 +msgid "Ticket Details"
3463 9052 msgstr ""
3464 9053
3465 -#: app/Services/EmailNotification/Settings.php:489
3466 -#: app/Services/EmailNotification/Settings.php:506
3467 -msgid "Ticket Reply – Personal note"
9054 +#: app/Services/TranslationStrings.php:1293
9055 +msgid "Ticket Email Settings"
3468 9056 msgstr ""
3469 9057
3470 -#: app/Services/EmailNotification/Settings.php:492
3471 -#: app/Services/EmailNotification/Settings.php:509
3472 -msgid "Ticket Reply – Refresh"
9058 +#: app/Services/TranslationStrings.php:1294
9059 +msgid "Ticket Filters"
3473 9060 msgstr ""
3474 9061
3475 -#: app/Services/EmailNotification/Settings.php:488
3476 -#: app/Services/EmailNotification/Settings.php:505
3477 -msgid "Ticket Reply – Reply"
9062 +#: app/Services/TranslationStrings.php:1296
9063 +msgid "Ticket Form Settings"
3478 9064 msgstr ""
3479 9065
3480 -#: app/Hooks/Handlers/PrivacyHandler.php:95
3481 -msgid "Ticket Status"
9066 +#: app/Services/TranslationStrings.php:1298
9067 +msgid "Ticket Link(Agent)"
3482 9068 msgstr ""
3483 9069
3484 -#. 1: previous status, 2: new status
3485 -#: app/Http/Controllers/TicketController.php:915
9070 +#: app/Services/TranslationStrings.php:1299
9071 +msgid "Ticket Link(Customer)"
9072 +msgstr ""
9073 +
9074 +#: app/Services/TranslationStrings.php:1300
9075 +msgid "Ticket Mailbox"
9076 +msgstr ""
9077 +
9078 +#: app/Services/TranslationStrings.php:1301
9079 +msgid "Ticket Migration Settings"
9080 +msgstr ""
9081 +
9082 +#: app/Services/TranslationStrings.php:1302
9083 +msgid "Ticket Overview"
9084 +msgstr ""
9085 +
9086 +#: app/Services/TranslationStrings.php:1305
9087 +msgid "Ticket Public URL"
9088 +msgstr ""
9089 +
9090 +#: app/Services/TranslationStrings.php:1306
9091 +msgid "Ticket Resolve Stats"
9092 +msgstr ""
9093 +
9094 +#: app/Services/TranslationStrings.php:1307
9095 +msgid "Ticket Stats"
9096 +msgstr ""
9097 +
9098 +#: app/Services/TranslationStrings.php:1308
9099 +msgid "Ticket Submitted"
9100 +msgstr ""
9101 +
9102 +#: app/Services/TranslationStrings.php:1312
9103 +msgid "Ticket Volume"
9104 +msgstr ""
9105 +
9106 +#: app/Services/TranslationStrings.php:1313
9107 +msgid "Ticket Volume by Product"
9108 +msgstr ""
9109 +
9110 +#: app/Services/TranslationStrings.php:1314
9111 +msgid "Ticket content excluded"
9112 +msgstr ""
9113 +
9114 +#: app/Services/TranslationStrings.php:1315
9115 +msgid "Ticket content included"
9116 +msgstr ""
9117 +
9118 +#. translators: %s is the date and time the ticket was created
9119 +#: app/Services/TranslationStrings.php:1317
3486 9120 #, php-format
3487 -msgid "Ticket status changed from %1$s to %2$s"
9121 +msgid "Ticket created at %s"
3488 9122 msgstr ""
3489 9123
3490 -#: app/Hooks/Handlers/AdminBarHandler.php:42
3491 -msgid "Ticket Summary"
9124 +#: app/Services/TranslationStrings.php:1318
9125 +msgid "Ticket has been escalated."
3492 9126 msgstr ""
3493 9127
3494 -#: app/Services/Helper.php:1167 app/Hooks/Handlers/PrivacyHandler.php:91
3495 -msgid "Ticket Tags"
9128 +#: app/Services/TranslationStrings.php:1320
9129 +msgid "Ticket volume by product"
3496 9130 msgstr ""
3497 9131
3498 -#: app/Hooks/Handlers/PrivacyHandler.php:75
3499 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
3500 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
3501 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
3502 -msgid "Ticket Title"
9132 +#: app/Services/TranslationStrings.php:1321
9133 +msgid "Pick a date range and run an audit to get the mood, sentiment score and a one-line summary for every ticket. Tickets that already have a recent audit are skipped automatically."
3503 9134 msgstr ""
3504 9135
3505 -#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
3506 -msgid "Ticket Title (you can use any smart code)"
9136 +#: app/Services/TranslationStrings.php:1322
9137 +msgid "If you use another ticketing plugin such as Awesome Support or Support Candy, you can migrate its tickets from this section."
3507 9138 msgstr ""
3508 9139
3509 -#: app/Http/Controllers/TicketController.php:1001
3510 -msgid "Ticket title cannot be empty."
9140 +#: app/Services/TranslationStrings.php:1324
9141 +msgid "Tickets Awaiting Reply"
3511 9142 msgstr ""
3512 9143
3513 -#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
3514 -msgid "Ticket title is required"
9144 +#: app/Services/TranslationStrings.php:1325
9145 +msgid "Tickets Handled"
3515 9146 msgstr ""
3516 9147
3517 -#. %s is the ticket title
3518 -#: app/Hooks/Handlers/ActivityLogger.php:206
9148 +#: app/Services/TranslationStrings.php:1326
9149 +msgid "Tickets Waiting Longest"
9150 +msgstr ""
9151 +
9152 +#: app/Services/TranslationStrings.php:1327
9153 +msgid "Tickets audited"
9154 +msgstr ""
9155 +
9156 +#: app/Services/TranslationStrings.php:1328
9157 +msgid "Tickets closed"
9158 +msgstr ""
9159 +
9160 +#: app/Services/TranslationStrings.php:1329
9161 +msgid "Tickets that are already closed are skipped. Customers get the ticket closed email if it is turned on for the inbox."
9162 +msgstr ""
9163 +
9164 +#: app/Services/TranslationStrings.php:1330
9165 +msgid "Time"
9166 +msgstr ""
9167 +
9168 +#: app/Services/TranslationStrings.php:1331
9169 +msgid "Time Logging"
9170 +msgstr ""
9171 +
9172 +#: app/Services/TranslationStrings.php:1332
9173 +msgid "Time Sheet"
9174 +msgstr ""
9175 +
9176 +#. translators: %s is the meeting's time zone
9177 +#: app/Services/TranslationStrings.php:1334
3519 9178 #, php-format
3520 -msgid "Ticket: %s"
9179 +msgid "Timezone: %s"
3521 9180 msgstr ""
3522 9181
3523 -#: app/Modules/MCP/Tools/ManagementTools.php:313
3524 -msgid "ticket_id and agent_id are required"
9182 +#: app/Services/TranslationStrings.php:1335
9183 +msgid "Tip: Fluent Support Pro can install it for you in one click."
3525 9184 msgstr ""
3526 9185
3527 -#: app/Modules/MCP/Tools/TicketTools.php:301
3528 -#: app/Modules/MCP/Tools/TicketTools.php:542
3529 -#: app/Modules/MCP/Tools/TicketTools.php:609
3530 -#: app/Modules/MCP/Tools/TicketTools.php:639
3531 -#: app/Modules/MCP/Tools/TicketTools.php:768
3532 -#: app/Modules/MCP/Tools/TicketTools.php:798
3533 -#: app/Modules/MCP/Tools/ResponseTools.php:188
3534 -#: app/Modules/MCP/Tools/ResponseTools.php:327
3535 -#: app/Modules/MCP/Tools/ManagementTools.php:349
3536 -msgid "ticket_id is required"
9186 +#: app/Services/TranslationStrings.php:1338
9187 +msgid "To"
3537 9188 msgstr ""
3538 9189
3539 -#: app/Modules/MCP/Tools/ManagementTools.php:725
3540 -msgid "ticket_ids and action are required"
9190 +#: app/Services/TranslationStrings.php:1339
9191 +msgid "Today"
3541 9192 msgstr ""
3542 9193
3543 -#: app/Modules/MCP/Tools/ManagementTools.php:729
3544 -msgid ""
3545 -"ticket_ids may not exceed %d items per request. Split into multiple calls."
9194 +#: app/Services/TranslationStrings.php:1340
9195 +msgid "Tokens"
3546 9196 msgstr ""
3547 9197
3548 -#: app/Hooks/Handlers/Menu.php:61 app/Hooks/Handlers/Menu.php:62
3549 -#: app/Hooks/Handlers/Menu.php:158
3550 -msgid "Tickets"
9198 +#: app/Services/TranslationStrings.php:1341
9199 +msgid "Tone of customer"
3551 9200 msgstr ""
3552 9201
3553 -#: app/Modules/PermissionManager.php:462
3554 -msgid "Tickets Permissions"
9202 +#: app/Services/TranslationStrings.php:1342
9203 +msgid "Total"
3555 9204 msgstr ""
3556 9205
3557 -#: app/Services/EmailNotification/Settings.php:478
3558 -#: app/Services/EmailNotification/Settings.php:496
3559 -msgid "Tickets – Advanced filter toggle"
9206 +#: app/Services/TranslationStrings.php:1343
9207 +msgid "Total Hours"
3560 9208 msgstr ""
3561 9209
3562 -#: app/Services/EmailNotification/Settings.php:482
3563 -#: app/Services/EmailNotification/Settings.php:500
3564 -msgid "Tickets – All Tickets"
9210 +#: app/Services/TranslationStrings.php:1345
9211 +msgid "Total Summaries"
3565 9212 msgstr ""
3566 9213
3567 -#: app/Services/EmailNotification/Settings.php:486
3568 -#: app/Services/EmailNotification/Settings.php:504
3569 -msgid "Tickets – Bookmarks"
9214 +#: app/Services/TranslationStrings.php:1347
9215 +msgid "Trigger"
3570 9216 msgstr ""
3571 9217
3572 -#: app/Services/EmailNotification/Settings.php:480
3573 -#: app/Services/EmailNotification/Settings.php:498
3574 -msgid "Tickets – Create Ticket"
9218 +#: app/Services/TranslationStrings.php:1348
9219 +msgid "Trigger Type"
3575 9220 msgstr ""
3576 9221
3577 -#: app/Services/EmailNotification/Settings.php:483
3578 -#: app/Services/EmailNotification/Settings.php:501
3579 -msgid "Tickets – My Tickets"
9222 +#: app/Services/TranslationStrings.php:1349
9223 +msgid "Try again"
3580 9224 msgstr ""
3581 9225
3582 -#: app/Services/EmailNotification/Settings.php:479
3583 -#: app/Services/EmailNotification/Settings.php:497
3584 -msgid "Tickets – Refresh"
9226 +#: app/Services/TranslationStrings.php:1350
9227 +msgid "Tue"
3585 9228 msgstr ""
3586 9229
3587 -#: app/Services/EmailNotification/Settings.php:481
3588 -#: app/Services/EmailNotification/Settings.php:499
3589 -msgid "Tickets – Reset filter"
9230 +#: app/Services/TranslationStrings.php:1351
9231 +msgid "Twilio Integration"
3590 9232 msgstr ""
3591 9233
3592 -#: app/Services/EmailNotification/Settings.php:487
3593 -msgid "Tickets – Toggle (Open, active, close, all)"
9234 +#: app/Services/TranslationStrings.php:1352
9235 +msgid "Type"
3594 9236 msgstr ""
3595 9237
3596 -#: app/Services/EmailNotification/Settings.php:484
3597 -#: app/Services/EmailNotification/Settings.php:502
3598 -msgid "Tickets – Unassigned"
9238 +#: app/Services/TranslationStrings.php:1353
9239 +msgid "Type Compare Value"
3599 9240 msgstr ""
3600 9241
3601 -#: app/Services/EmailNotification/Settings.php:485
3602 -#: app/Services/EmailNotification/Settings.php:503
3603 -msgid "Tickets – Waiting for reply"
9242 +#: app/Services/TranslationStrings.php:1354
9243 +msgid "Un-Assigned"
3604 9244 msgstr ""
3605 9245
3606 -#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:327
3607 -msgid "Time zone:"
9246 +#: app/Services/TranslationStrings.php:1355
9247 +msgid "Unanswered"
3608 9248 msgstr ""
3609 9249
3610 -#: app/Hooks/Handlers/AdminBarHandler.php:89
3611 -msgid "Title"
9250 +#: app/Services/TranslationStrings.php:1356
9251 +msgid "Unanswered Tickets"
3612 9252 msgstr ""
3613 9253
3614 -#: app/Modules/MCP/Tools/TicketTools.php:409
3615 -#: app/Modules/MCP/Tools/ResponseTools.php:58
3616 -msgid "title and content are required"
9254 +#: app/Services/TranslationStrings.php:1357
9255 +msgid "Unassigned"
3617 9256 msgstr ""
3618 9257
3619 -#: app/Modules/MCP/Tools/ResponseTools.php:109
3620 -msgid "title cannot be empty"
9258 +#: app/Services/TranslationStrings.php:1359
9259 +msgid "Uncheck all"
3621 9260 msgstr ""
3622 9261
3623 -#: app/Http/Controllers/CustomerPortalController.php:133
3624 -msgid "Title is required"
9262 +#: app/Services/TranslationStrings.php:1360
9263 +msgid "Under a minute"
3625 9264 msgstr ""
3626 9265
3627 -#: app/Modules/MCP/Tools/ManagementTools.php:486
3628 -msgid "title is required"
9266 +#: app/Services/TranslationStrings.php:1361
9267 +msgid "Unknown File"
3629 9268 msgstr ""
3630 9269
3631 -#: app/Hooks/Handlers/CustomerPortalHandler.php:180
3632 -msgid ""
3633 -"Too many confirmation emails have been requested for this address. Please "
3634 -"try again later."
9270 +#: app/Services/TranslationStrings.php:1362
9271 +msgid "Unread Notifications"
3635 9272 msgstr ""
3636 9273
3637 -#: app/Http/Controllers/CustomerController.php:315
3638 -msgid "Too many contact searches. Please try again in a few minutes."
9274 +#: app/Services/TranslationStrings.php:1363
9275 +msgid "Unread only"
3639 9276 msgstr ""
3640 9277
3641 -#: app/Http/Controllers/AuthController.php:280
3642 -msgid "Too many login attempts. Please try again after 15 minutes."
9278 +#: app/Services/TranslationStrings.php:1364
9279 +msgid "Unsent reply"
3643 9280 msgstr ""
3644 9281
3645 -#: app/Http/Controllers/AuthController.php:487
3646 -msgid "Too many password reset requests. Please try again after 15 minutes."
9282 +#: app/Services/TranslationStrings.php:1365
9283 +msgid "Update"
3647 9284 msgstr ""
3648 9285
3649 -#: app/Hooks/Handlers/TwoFaHandler.php:125
3650 -#: app/Hooks/Handlers/TwoFaHandler.php:148
3651 -msgid "Too many verification attempts. Please try again after 15 minutes."
9286 +#: app/Services/TranslationStrings.php:1366
9287 +msgid "Update And Approve Response"
3652 9288 msgstr ""
3653 9289
3654 -#: app/Hooks/Handlers/TwoFaHandler.php:31
3655 -msgid "Too many verification code requests. Please try again after 15 minutes."
9290 +#: app/Services/TranslationStrings.php:1367
9291 +msgid "Update Custom Field"
3656 9292 msgstr ""
3657 9293
3658 -#: app/Hooks/Handlers/EmailVerificationHandler.php:51
3659 -msgid "Too many verification code requests. Please try again later."
9294 +#: app/Services/TranslationStrings.php:1369
9295 +msgid "Update Estimation"
3660 9296 msgstr ""
3661 9297
3662 -#: app/Modules/StatModule.php:225
3663 -msgid "Total Closed"
9298 +#: app/Services/TranslationStrings.php:1370
9299 +msgid "Update Field"
3664 9300 msgstr ""
3665 9301
3666 -#: app/Modules/StatModule.php:217
3667 -#: app/Http/Controllers/ReportingController.php:241
3668 -msgid "Total Replies"
9302 +#: app/Services/TranslationStrings.php:1371
9303 +msgid "Update Filter"
3669 9304 msgstr ""
3670 9305
3671 -#: app/Services/Tickets/TicketStats.php:19
3672 -msgid "Total Tickets"
9306 +#: app/Services/TranslationStrings.php:1372
9307 +msgid "Update Group"
3673 9308 msgstr ""
3674 9309
3675 -#: app/Services/Notifications/NotificationEventMap.php:82
3676 -msgid "triggered automation"
9310 +#: app/Services/TranslationStrings.php:1373
9311 +msgid "Update Product"
3677 9312 msgstr ""
3678 9313
3679 -#: app/Services/Helper.php:1007
3680 -msgid "Tutor LMS"
9314 +#: app/Services/TranslationStrings.php:1374
9315 +msgid "Update Reply"
3681 9316 msgstr ""
3682 9317
3683 -#: app/Services/Tickets/TicketStats.php:37
3684 -msgid "Un-Assigned Tickets"
9318 +#: app/Services/TranslationStrings.php:1375
9319 +msgid "Update Response"
3685 9320 msgstr ""
3686 9321
3687 -#: app/Http/Controllers/SettingsController.php:303
3688 -msgid "Unable to delete reCAPTCHA settings, try again"
9322 +#: app/Services/TranslationStrings.php:1376
9323 +msgid "Update Settings"
3689 9324 msgstr ""
3690 9325
3691 -#: app/Http/Controllers/CustomerPortalController.php:196
3692 -msgid ""
3693 -"Unable to identify. Please make sure you have provided correct information."
9326 +#: app/Services/TranslationStrings.php:1377
9327 +msgid "Update Ticket Tag"
3694 9328 msgstr ""
3695 9329
3696 -#: app/Hooks/Handlers/EmailVerificationHandler.php:87
3697 -#: app/Hooks/Handlers/TwoFaHandler.php:41
3698 -msgid "Unable to send verification code. Please try again later."
9330 +#: app/Services/TranslationStrings.php:1378
9331 +msgid "Update Workflow"
3699 9332 msgstr ""
3700 9333
3701 -#: app/Models/Traits/AgentTrait.php:179
3702 -msgid "Unassigned Tickets"
9334 +#: app/Services/TranslationStrings.php:1379
9335 +msgid "Update customer"
3703 9336 msgstr ""
3704 9337
3705 -#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
3706 -msgid "Unknown error occurred"
9338 +#: app/Services/TranslationStrings.php:1380
9339 +msgid "Updated since audit"
3707 9340 msgstr ""
3708 9341
3709 -#: app/Services/Integrations/AI/BaseAIProvider.php:81
3710 -#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
3711 -msgid "Unknown error occurred."
9342 +#: app/Services/TranslationStrings.php:1381
9343 +msgid "Updates & Support"
3712 9344 msgstr ""
3713 9345
3714 -#. %s is a comma-separated list of allowed file extensions (e.g., "jpg, png, gif")
3715 -#: app/Services/AvatarUploder.php:63
9346 +#: app/Services/TranslationStrings.php:1382
9347 +msgid "Updating Custom Field Data"
9348 +msgstr ""
9349 +
9350 +#: app/Services/TranslationStrings.php:1383
9351 +msgid "Upgrade To Pro"
9352 +msgstr ""
9353 +
9354 +#: app/Services/TranslationStrings.php:1384
9355 +msgid "Upgrade to Fluent Support Pro to unlock this report."
9356 +msgstr ""
9357 +
9358 +#: app/Services/TranslationStrings.php:1386
9359 +msgid "Upload a Custom Picture"
9360 +msgstr ""
9361 +
9362 +#: app/Services/TranslationStrings.php:1387
9363 +msgid "Uploading 1 attachment. Please wait before submitting."
9364 +msgstr ""
9365 +
9366 +#: app/Services/TranslationStrings.php:1388
9367 +msgid "Use AI for responses, ticket summaries, and sentiment analysis"
9368 +msgstr ""
9369 +
9370 +#: app/Services/TranslationStrings.php:1389
9371 +msgid "Use Shortcode"
9372 +msgstr ""
9373 +
9374 +#: app/Services/TranslationStrings.php:1390
9375 +msgid "Use reCAPTCHA on"
9376 +msgstr ""
9377 +
9378 +#: app/Services/TranslationStrings.php:1391
9379 +msgid "Use wp-config.php instead"
9380 +msgstr ""
9381 +
9382 +#: app/Services/TranslationStrings.php:1393
9383 +msgid "Username is required for WordPress user."
9384 +msgstr ""
9385 +
9386 +#: app/Services/TranslationStrings.php:1394
9387 +msgid "Username on this site"
9388 +msgstr ""
9389 +
9390 +#: app/Services/TranslationStrings.php:1395
9391 +msgid "Validate Captcha"
9392 +msgstr ""
9393 +
9394 +#: app/Services/TranslationStrings.php:1396
9395 +msgid "Varied structure and wording. Will volunteer information that is not in your documents."
9396 +msgstr ""
9397 +
9398 +#: app/Services/TranslationStrings.php:1397
9399 +msgid "Verify License"
9400 +msgstr ""
9401 +
9402 +#: app/Services/TranslationStrings.php:1398
9403 +msgid "Version 2"
9404 +msgstr ""
9405 +
9406 +#: app/Services/TranslationStrings.php:1399
9407 +msgid "Version 3"
9408 +msgstr ""
9409 +
9410 +#: app/Services/TranslationStrings.php:1401
9411 +msgid "View All"
9412 +msgstr ""
9413 +
9414 +#: app/Services/TranslationStrings.php:1402
9415 +msgid "View Details"
9416 +msgstr ""
9417 +
9418 +#: app/Services/TranslationStrings.php:1403
9419 +msgid "View completed bookings in FluentBooking"
9420 +msgstr ""
9421 +
9422 +#: app/Services/TranslationStrings.php:1404
9423 +msgid "View upcoming bookings in FluentBooking"
9424 +msgstr ""
9425 +
9426 +#. translators: %1$s is the snapshot date, %2$s the snapshot time
9427 +#: app/Services/TranslationStrings.php:1406
3716 9428 #, php-format
3717 -msgid "Unsupported file submitted, allowed image file types are: %s"
9429 +msgid "Viewing snapshot from %1$s at %2$s"
3718 9430 msgstr ""
3719 9431
3720 -#: app/Modules/MCP/AbilitiesRegistrar.php:326
3721 -msgid ""
3722 -"Update an existing saved reply's title, content, or product scope. Only the "
3723 -"reply's creator (or an agent with settings-management permission) can update "
3724 -"it."
9432 +#: app/Services/TranslationStrings.php:1407
9433 +msgid "Wait Time"
3725 9434 msgstr ""
3726 9435
3727 -#: app/Modules/MCP/AbilitiesRegistrar.php:325
3728 -msgid "Update Saved Reply"
9436 +#: app/Services/TranslationStrings.php:1408
9437 +msgid "Waiting For Reply"
3729 9438 msgstr ""
3730 9439
3731 -#: app/Modules/MCP/AbilitiesRegistrar.php:144
3732 -msgid "Update Ticket Properties"
9440 +#: app/Services/TranslationStrings.php:1409
9441 +msgid "Waiting Since"
3733 9442 msgstr ""
3734 9443
3735 -#: app/Modules/MCP/AbilitiesRegistrar.php:145
3736 -msgid ""
3737 -"Update ticket properties like title, priority, status, product, mailbox, or "
3738 -"assigned agent. Can change multiple fields at once. Use get-support-context "
3739 -"to look up valid IDs. For just closing or reopening, use close-ticket or "
3740 -"reopen-ticket instead."
9444 +#. translators: %s is the number of tickets waiting for this agent's reply
9445 +#: app/Services/TranslationStrings.php:1412
9446 +#, php-format
9447 +msgid "Waiting Tickets: %s"
3741 9448 msgstr ""
3742 9449
3743 -#: app/Services/Notifications/NotificationEventMap.php:93
3744 -msgid "updated a ticket"
9450 +#: app/Services/TranslationStrings.php:1413
9451 +msgid "Waiting Time"
3745 9452 msgstr ""
3746 9453
3747 -#: app/Http/Controllers/SettingsController.php:768
3748 -msgid "Upload and store the files to Amazon S3 cloud storage."
9454 +#. translators: %s is the date and time the ticket started waiting for a reply
9455 +#: app/Services/TranslationStrings.php:1415
9456 +#, php-format
9457 +msgid "Waiting Time: %s"
3749 9458 msgstr ""
3750 9459
3751 -#: app/Http/Controllers/SettingsController.php:758
3752 -msgid ""
3753 -"Upload and store the files to Cloudflare R2 Storage with zero egress fees."
9460 +#: app/Services/TranslationStrings.php:1416
9461 +msgid "Waiting Workload"
3754 9462 msgstr ""
3755 9463
3756 -#: app/Http/Controllers/SettingsController.php:739
3757 -msgid "Upload and store the files to your Dropbox Storage."
9464 +#. translators: %s is how long the ticket has been waiting, e.g. "2 hours ago"
9465 +#: app/Services/TranslationStrings.php:1418
9466 +#, php-format
9467 +msgid "Waiting: %s"
3758 9468 msgstr ""
3759 9469
3760 -#: app/Http/Controllers/SettingsController.php:748
3761 -msgid "Upload and store the files to your Google Drive Storage."
9470 +#: app/Services/TranslationStrings.php:1419
9471 +msgid "Want to move all or custom selected"
3762 9472 msgstr ""
3763 9473
3764 -#: app/Http/Controllers/SettingsController.php:729
3765 -msgid "Upload and store the files to your WordPress File System Storage."
9474 +#: app/Services/TranslationStrings.php:1420
9475 +msgid "Warning"
3766 9476 msgstr ""
3767 9477
3768 -#: app/Hooks/Handlers/AuthHandler.php:357
3769 -#: app/Hooks/Handlers/AuthHandler.php:359
3770 -msgid "Username"
9478 +#: app/Services/TranslationStrings.php:1421
9479 +msgid "Watch out"
3771 9480 msgstr ""
3772 9481
3773 -#. %s is the username
3774 -#: app/Http/Controllers/AuthController.php:574
9482 +#. translators: %s is the number of agents watching the ticket
9483 +#: app/Services/TranslationStrings.php:1423
3775 9484 #, php-format
3776 -msgid "Username: %s"
9485 +msgid "Watchers (%s)"
3777 9486 msgstr ""
3778 9487
3779 -#: app/Hooks/Handlers/EmailVerificationHandler.php:125
3780 -#: app/Hooks/Handlers/TwoFaHandler.php:251
3781 -msgid "Verification Code"
9488 +#: app/Services/TranslationStrings.php:1424
9489 +msgid "We could not verify this license."
3782 9490 msgstr ""
3783 9491
3784 -#. %s is the verification code
3785 -#. %s is the two-factor authentication code
3786 -#: app/Hooks/Handlers/EmailVerificationHandler.php:100
3787 -#: app/Hooks/Handlers/TwoFaHandler.php:221
9492 +#: app/Services/TranslationStrings.php:1425
9493 +msgid "We will send tips and advanced usage of FluentSupport (monthly)"
9494 +msgstr ""
9495 +
9496 +#: app/Services/TranslationStrings.php:1426
9497 +msgid "Web Based"
9498 +msgstr ""
9499 +
9500 +#: app/Services/TranslationStrings.php:1427
9501 +msgid "Web Search"
9502 +msgstr ""
9503 +
9504 +#: app/Services/TranslationStrings.php:1428
9505 +msgid "Web search disabled"
9506 +msgstr ""
9507 +
9508 +#: app/Services/TranslationStrings.php:1429
9509 +msgid "Web search enabled"
9510 +msgstr ""
9511 +
9512 +#: app/Services/TranslationStrings.php:1430
9513 +msgid "Wed"
9514 +msgstr ""
9515 +
9516 +#: app/Services/TranslationStrings.php:1431
9517 +msgid "Welcome aboard!"
9518 +msgstr ""
9519 +
9520 +#: app/Services/TranslationStrings.php:1432
9521 +msgid "Welcome back to Fluent Support"
9522 +msgstr ""
9523 +
9524 +#: app/Services/TranslationStrings.php:1433
9525 +msgid "What we collect"
9526 +msgstr ""
9527 +
9528 +#: app/Services/TranslationStrings.php:1434
9529 +#: app/Services/TranslationStrings.php:1657
9530 +msgid "What's this support ticket about?"
9531 +msgstr ""
9532 +
9533 +#: app/Services/TranslationStrings.php:1435
9534 +msgid "WhatsApp Phone Number"
9535 +msgstr ""
9536 +
9537 +#: app/Services/TranslationStrings.php:1436
9538 +msgid "When enabled, AI will be available for response suggestions and ticket summaries."
9539 +msgstr ""
9540 +
9541 +#: app/Services/TranslationStrings.php:1437
9542 +msgid "When new agents are created without being assigned to any group, they will automatically be added to the default group."
9543 +msgstr ""
9544 +
9545 +#: app/Services/TranslationStrings.php:1438
9546 +msgid "WordPress username"
9547 +msgstr ""
9548 +
9549 +#: app/Services/TranslationStrings.php:1439
9550 +msgid "Work Description"
9551 +msgstr ""
9552 +
9553 +#: app/Services/TranslationStrings.php:1440
9554 +msgid "Work Description:"
9555 +msgstr ""
9556 +
9557 +#: app/Services/TranslationStrings.php:1441
9558 +msgid "Workflow Actions (Tasks)"
9559 +msgstr ""
9560 +
9561 +#: app/Services/TranslationStrings.php:1442
9562 +msgid "Workflow Name"
9563 +msgstr ""
9564 +
9565 +#: app/Services/TranslationStrings.php:1443
9566 +msgid "Workflow Trigger"
9567 +msgstr ""
9568 +
9569 +#: app/Services/TranslationStrings.php:1444
9570 +msgid "Workflow Type"
9571 +msgstr ""
9572 +
9573 +#: app/Services/TranslationStrings.php:1445
9574 +msgid "Workflow duplicated successfully"
9575 +msgstr ""
9576 +
9577 +#: app/Services/TranslationStrings.php:1446
9578 +msgid "Workflow title is required"
9579 +msgstr ""
9580 +
9581 +#: app/Services/TranslationStrings.php:1448
9582 +msgid "Working"
9583 +msgstr ""
9584 +
9585 +#: app/Services/TranslationStrings.php:1449
9586 +msgid "Yes"
9587 +msgstr ""
9588 +
9589 +#: app/Services/TranslationStrings.php:1450
9590 +msgid "Yes, Count me in!"
9591 +msgstr ""
9592 +
9593 +#: app/Services/TranslationStrings.php:1451
9594 +msgid "Yes, Deactivate"
9595 +msgstr ""
9596 +
9597 +#: app/Services/TranslationStrings.php:1452
9598 +msgid "Yes, Delete this Action"
9599 +msgstr ""
9600 +
9601 +#: app/Services/TranslationStrings.php:1453
9602 +msgid "Yesterday"
9603 +msgstr ""
9604 +
9605 +#: app/Services/TranslationStrings.php:1454
9606 +#: app/Services/TranslationStrings.php:1641
9607 +msgid "You"
9608 +msgstr ""
9609 +
9610 +#: app/Services/TranslationStrings.php:1455
9611 +msgid "You are adding internal Note. Only support staff can see this note."
9612 +msgstr ""
9613 +
9614 +#: app/Services/TranslationStrings.php:1456
9615 +msgid "You are almost done"
9616 +msgstr ""
9617 +
9618 +#: app/Services/TranslationStrings.php:1457
9619 +msgid "You can not change the slug once save a custom field"
9620 +msgstr ""
9621 +
9622 +#: app/Services/TranslationStrings.php:1458
9623 +msgid "You can select up to 7 dates."
9624 +msgstr ""
9625 +
9626 +#. translators: %s is the maximum number of files allowed per upload
9627 +#: app/Services/TranslationStrings.php:1460
3788 9628 #, php-format
3789 -msgid "Verification Code: %s"
9629 +msgid "You can upload a maximum of %s file."
3790 9630 msgstr ""
3791 9631
3792 -#: app/Hooks/Handlers/TwoFaHandler.php:263
3793 -msgid "Verify and Login"
9632 +#. translators: %s is the maximum number of files allowed per upload
9633 +#: app/Services/TranslationStrings.php:1462
9634 +#, php-format
9635 +msgid "You can upload a maximum of %s files."
3794 9636 msgstr ""
3795 9637
3796 -#: app/Hooks/Handlers/AdminBarHandler.php:101
3797 -msgid "View"
9638 +#: app/Services/TranslationStrings.php:1463
9639 +msgid "You're Almost There!"
3798 9640 msgstr ""
3799 9641
3800 -#: app/Modules/PermissionManager.php:496
3801 -msgid "View Activity Logs"
9642 +#: app/Services/TranslationStrings.php:1464
9643 +msgid "Your Account"
3802 9644 msgstr ""
3803 9645
3804 -#: app/Modules/PermissionManager.php:497
3805 -msgid "View Agent Today Performance"
9646 +#: app/Services/TranslationStrings.php:1465
9647 +msgid "Your Admin Email Address and Support From Email should not be same. Please use a different email address."
3806 9648 msgstr ""
3807 9649
3808 -#: app/Modules/PermissionManager.php:495
3809 -msgid "View All Reports"
9650 +#: app/Services/TranslationStrings.php:1466
9651 +msgid "Your Bookmarked Tickets"
3810 9652 msgstr ""
3811 9653
3812 -#: app/Services/Integrations/FluentBooking/FluentBookingService.php:282
3813 -msgid "View booking"
9654 +#: app/Services/TranslationStrings.php:1467
9655 +msgid "Your Help Scout authorization code is:"
3814 9656 msgstr ""
3815 9657
3816 -#: app/Modules/PermissionManager.php:464
3817 -msgid "View Dashboard"
9658 +#: app/Services/TranslationStrings.php:1468
9659 +msgid "Your Workflow Name"
3818 9660 msgstr ""
3819 9661
3820 -#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:46
3821 -msgid "View Ticket"
9662 +#. translators: %s is the date the license expired
9663 +#: app/Services/TranslationStrings.php:1470
9664 +#, php-format
9665 +msgid "Your license expired on %s"
3822 9666 msgstr ""
3823 9667
3824 -#: app/Modules/PermissionManager.php:474
3825 -msgid "View Tickets (Read Only)"
9668 +#. translators: %d is the number of days until the license expires
9669 +#: app/Services/TranslationStrings.php:1472
9670 +#, php-format
9671 +msgid "Your license expires in %d day"
3826 9672 msgstr ""
3827 9673
3828 -#: app/Services/Helper.php:850
3829 -msgid "Waiting Tickets"
9674 +#. translators: %d is the number of days until the license expires
9675 +#: app/Services/TranslationStrings.php:1474
9676 +#, php-format
9677 +msgid "Your license expires in %d days"
3830 9678 msgstr ""
3831 9679
3832 -#: app/Modules/StatModule.php:302
3833 -msgid "Waiting Today"
9680 +#: app/Services/TranslationStrings.php:1475
9681 +msgid "Your license expires today."
3834 9682 msgstr ""
3835 9683
3836 -#: app/Hooks/Handlers/CustomerPortalHandler.php:186
3837 -msgid ""
3838 -"We could not send the confirmation email just now. Please try again in a few "
3839 -"minutes."
9684 +#: app/Services/TranslationStrings.php:1476
9685 +msgid "Your license has expired."
3840 9686 msgstr ""
3841 9687
3842 -#: app/Services/Helper.php:1084
3843 -msgid "WhatsApp"
9688 +#. translators: %s is the license expiry date
9689 +#: app/Services/TranslationStrings.php:1478
9690 +#, php-format
9691 +msgid "Your license will not renew on its own. It expires on %s."
3844 9692 msgstr ""
3845 9693
3846 -#: app/Services/EmailNotification/Settings.php:515
3847 -msgid "Windows"
9694 +#: app/Services/TranslationStrings.php:1479
9695 +msgid "Your mailbox is active."
3848 9696 msgstr ""
3849 9697
3850 -#: app/Services/Helper.php:1056
3851 -msgid "WishList Member"
9698 +#: app/Services/TranslationStrings.php:1480
9699 +msgid "Your masked mailbox email has been issued"
3852 9700 msgstr ""
3853 9701
3854 -#: app/Services/Helper.php:972
3855 -msgid "WooCommerce"
9702 +#: app/Services/TranslationStrings.php:1481
9703 +msgid "Your reply has not been sent. Leave this ticket?"
3856 9704 msgstr ""
3857 9705
3858 -#: app/Services/EmailNotification/Settings.php:435
3859 -msgid "WooCommerce Account Navigation"
9706 +#. translators: %s is the subscription status, e.g. "Cancelled" or "Paused"
9707 +#: app/Services/TranslationStrings.php:1483
9708 +#, php-format
9709 +msgid "Your subscription is not active (%s)"
3860 9710 msgstr ""
3861 9711
3862 -#: app/Hooks/Handlers/InternalNotificationHandler.php:209
3863 -#: app/Hooks/Handlers/InternalNotificationHandler.php:298
3864 -msgid "Workflow"
9712 +#: app/Services/TranslationStrings.php:1484
9713 +msgid "Your support portal is now configured and ready to help your customers."
3865 9714 msgstr ""
3866 9715
3867 -#: app/Modules/PermissionManager.php:478
3868 -msgid "Workflow Permissions"
9716 +#: app/Services/TranslationStrings.php:1485
9717 +msgid "Zendesk Domain"
3869 9718 msgstr ""
3870 9719
3871 -#: app/Hooks/Handlers/Menu.php:115 app/Hooks/Handlers/Menu.php:116
3872 -#: app/Hooks/Handlers/Menu.php:207
3873 -msgid "Workflows"
9720 +#: app/Services/TranslationStrings.php:1487
9721 +msgid "Today's Active Tickets By Products"
3874 9722 msgstr ""
3875 9723
3876 -#: app/Modules/MCP/Tools/ManagementTools.php:916
3877 -msgid "Workflows require Fluent Support Pro"
9724 +#: app/Services/TranslationStrings.php:1488
9725 +msgid "Please provide the email address where admin will get email if enabled in email settings"
3878 9726 msgstr ""
3879 9727
3880 -#. Author of the plugin
3881 -msgid "WPManageNinja LLC"
9728 +#: app/Services/TranslationStrings.php:1489
9729 +msgid "Using advanced filtering you can get more specific tickets"
3882 9730 msgstr ""
3883 9731
3884 -#: app/Hooks/Handlers/AuthHandler.php:35 app/Hooks/Handlers/AuthHandler.php:114
3885 -#: app/Hooks/Handlers/AuthHandler.php:173
3886 -msgid "You are already logged in."
9732 +#: app/Services/TranslationStrings.php:1490
9733 +msgid "agent assigned"
3887 9734 msgstr ""
3888 9735
3889 -#. %s is the URL to the support portal
3890 -#: app/Hooks/Handlers/AuthHandler.php:221
9736 +#: app/Services/TranslationStrings.php:1491
9737 +msgid "Are you sure to delete this agent? All associated data will be deleted"
9738 +msgstr ""
9739 +
9740 +#: app/Services/TranslationStrings.php:1492
9741 +msgid "The signature is added to emails through the {{agent.signature}} smartcode in your inbox email templates (Inbox Settings > Email Settings). Templates you saved before version 2.4.1 need it added to include the signature."
9742 +msgstr ""
9743 +
9744 +#: app/Services/TranslationStrings.php:1493
9745 +msgid "Agent Job Title( ex: Developer, Support Staff )"
9746 +msgstr ""
9747 +
9748 +#: app/Services/TranslationStrings.php:1495
9749 +#: app/Services/TranslationStrings.php:1643
9750 +msgid "Files with a size less than 2MB. Supported Types: images, text, pdf, zip"
9751 +msgstr ""
9752 +
9753 +#: app/Services/TranslationStrings.php:1496
9754 +msgid "almost nothing. Safest natural-sounding band."
9755 +msgstr ""
9756 +
9757 +#: app/Services/TranslationStrings.php:1497
9758 +msgid "and"
9759 +msgstr ""
9760 +
9761 +#: app/Services/TranslationStrings.php:1498
9762 +msgid "are waiting for reply with"
9763 +msgstr ""
9764 +
9765 +#: app/Services/TranslationStrings.php:1499
9766 +msgid "average"
9767 +msgstr ""
9768 +
9769 +#: app/Services/TranslationStrings.php:1500
9770 +msgid "Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
9771 +msgstr ""
9772 +
9773 +#: app/Services/TranslationStrings.php:1501
9774 +msgid "brainstorming, marketing copy."
9775 +msgstr ""
9776 +
9777 +#. translators: %s is the customer's first name
9778 +#: app/Services/TranslationStrings.php:1503
3891 9779 #, php-format
3892 -msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
9780 +msgid "by %s"
3893 9781 msgstr ""
3894 9782
3895 -#: app/Http/Controllers/AuthController.php:218
3896 -msgid "You are not allowed to login using this form"
9783 +#: app/Services/TranslationStrings.php:1504
9784 +msgid "can repeat itself, and keeps one framing even when that framing is wrong."
3897 9785 msgstr ""
3898 9786
3899 -#: app/Http/Controllers/AuthController.php:461
3900 -msgid "You are not allowed to reset password using this form"
9787 +#: app/Services/TranslationStrings.php:1505
9788 +msgid "You cannot edit subject for this email. This subject pattern is required for email reply parsing"
3901 9789 msgstr ""
3902 9790
3903 -#: app/Http/Controllers/AuthController.php:28
3904 -msgid "You are not allowed to signup using this form"
9791 +#: app/Services/TranslationStrings.php:1506
9792 +msgid "cancel"
3905 9793 msgstr ""
3906 9794
3907 -#. %d is the maximum number of files allowed per ticket
3908 -#: app/Http/Controllers/UploaderController.php:138
3909 -msgid "You can upload a maximum of %d files."
9795 +#: app/Services/TranslationStrings.php:1508
9796 +msgid "complete"
3910 9797 msgstr ""
3911 9798
3912 -#: app/Modules/MCP/Tools/TicketTools.php:887
9799 +#: app/Services/TranslationStrings.php:1509
9800 +msgid "confirm"
9801 +msgstr ""
9802 +
9803 +#: app/Services/TranslationStrings.php:1510
9804 +msgid "Create reply templates and quickly send responses to the tickets."
9805 +msgstr ""
9806 +
9807 +#: app/Services/TranslationStrings.php:1511
9808 +msgid "Sorry, this customer has one ticket only"
9809 +msgstr ""
9810 +
9811 +#: app/Services/TranslationStrings.php:1512
9812 +msgid "Looks like you have caught up everything for now"
9813 +msgstr ""
9814 +
9815 +#: app/Services/TranslationStrings.php:1513
9816 +msgid "Are you sure to delete this Action?"
9817 +msgstr ""
9818 +
9819 +#: app/Services/TranslationStrings.php:1514
9820 +msgid "eg: Awesome Business Inc"
9821 +msgstr ""
9822 +
9823 +#: app/Services/TranslationStrings.php:1515
9824 +msgid "Web and Email Based (MailBox)"
9825 +msgstr ""
9826 +
9827 +#: app/Services/TranslationStrings.php:1516
9828 +msgid "Please make sure your website can send emails from this email address"
9829 +msgstr ""
9830 +
9831 +#: app/Services/TranslationStrings.php:1517
9832 +msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress"
9833 +msgstr ""
9834 +
9835 +#: app/Services/TranslationStrings.php:1518
9836 +msgid "is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!"
9837 +msgstr ""
9838 +
9839 +#: app/Services/TranslationStrings.php:1519
9840 +msgid "Enable This Email Notification"
9841 +msgstr ""
9842 +
9843 +#: app/Services/TranslationStrings.php:1520
9844 +msgid "Include Agents in Summary"
9845 +msgstr ""
9846 +
9847 +#: app/Services/TranslationStrings.php:1521
9848 +msgid "Select columns that you want to export"
9849 +msgstr ""
9850 +
9851 +#. translators: %d is the number of days since the license expired
9852 +#: app/Services/TranslationStrings.php:1523
3913 9853 #, php-format
3914 -msgid "You do not have access to the following ticket(s): %s"
9854 +msgid "expired %d day ago"
3915 9855 msgstr ""
3916 9856
3917 -#: app/Modules/MCP/Support/TicketAccessGuard.php:55
3918 -msgid "You do not have access to the specified mailbox"
9857 +#. translators: %d is the number of days since the license expired
9858 +#: app/Services/TranslationStrings.php:1525
9859 +#, php-format
9860 +msgid "expired %d days ago"
3919 9861 msgstr ""
3920 9862
3921 -#: app/Modules/MCP/Support/TicketAccessGuard.php:36
3922 -#: app/Modules/MCP/Support/TicketAccessGuard.php:41
3923 -msgid "You do not have access to this ticket"
9863 +#: app/Services/TranslationStrings.php:1526
9864 +msgid "expires today"
3924 9865 msgstr ""
3925 9866
3926 -#: app/Http/Policies/PortalPolicy.php:39
3927 -msgid "You do not have permission"
9867 +#: app/Services/TranslationStrings.php:1527
9868 +msgid "formatting breaks down and the answer can contradict its own context."
3928 9869 msgstr ""
3929 9870
3930 -#: app/Http/Controllers/TicketController.php:1588
3931 -msgid "You do not have permission to approve draft responses."
9871 +#: app/Services/TranslationStrings.php:1528
9872 +msgid "Applies to replies and outreach emails written by an agent. Automatic emails, such as confirmations, always use the inbox name. The email address stays the same, so customer replies still reach this inbox."
3932 9873 msgstr ""
3933 9874
3934 -#: app/Modules/MCP/Helpers/MCPHelper.php:554
3935 -msgid "You do not have permission to assign agents"
9875 +#: app/Services/TranslationStrings.php:1529
9876 +msgid "general assistant chat, copy drafting."
3936 9877 msgstr ""
3937 9878
3938 -#: app/Http/Controllers/TicketController.php:1774
3939 -msgid "You do not have permission to change the ticket customer."
9879 +#: app/Services/TranslationStrings.php:1530
9880 +msgid "Get Overall reports of all the support agents and their performance"
3940 9881 msgstr ""
3941 9882
3942 -#: app/Http/Controllers/TicketController.php:803
3943 -msgid "You do not have permission to delete this draft"
9883 +#: app/Services/TranslationStrings.php:1531
9884 +msgid "idea generation only."
3944 9885 msgstr ""
3945 9886
3946 -#: app/Modules/MCP/Tools/ResponseTools.php:160
3947 -msgid "You do not have permission to delete this saved reply"
9887 +#. translators: %d is the number of days until the license expires
9888 +#: app/Services/TranslationStrings.php:1533
9889 +#, php-format
9890 +msgid "in %d day"
3948 9891 msgstr ""
3949 9892
3950 -#: app/Http/Policies/CustomerPolicy.php:52
3951 -msgid "You do not have permission to manage customers."
9893 +#. translators: %d is the number of days until the license expires
9894 +#: app/Services/TranslationStrings.php:1535
9895 +#, php-format
9896 +msgid "in %d days"
3952 9897 msgstr ""
3953 9898
3954 -#: app/Modules/MCP/Tools/TicketTools.php:668
3955 -msgid "You do not have permission to move this ticket to another mailbox."
9899 +#: app/Services/TranslationStrings.php:1536
9900 +msgid "This reply will be visible to the customer but will not update the ticket's 'waiting since' timestamp."
3956 9901 msgstr ""
3957 9902
3958 -#: app/Http/Controllers/TicketController.php:778
3959 -msgid "You do not have permission to perform this action"
9903 +#: app/Services/TranslationStrings.php:1537
9904 +msgid "Install & Activate FluentCRM (it's free)"
3960 9905 msgstr ""
3961 9906
3962 -#: app/Http/Controllers/Controller.php:23
3963 -#: app/Modules/MCP/AbilitiesRegistrar.php:475
3964 -msgid "You do not have permission to perform this action."
9907 +#: app/Services/TranslationStrings.php:1538
9908 +msgid "Integrate your support customers with FluentCRM to segment, automate your email marketing."
3965 9909 msgstr ""
3966 9910
3967 -#: app/Http/Controllers/FluentBotController.php:168
3968 -msgid "You do not have permission to reset chat"
9911 +#: app/Services/TranslationStrings.php:1539
9912 +msgid "knowledge-base answers, extraction, classification."
3969 9913 msgstr ""
3970 9914
3971 -#: app/Modules/MCP/Tools/ResponseTools.php:103
3972 -msgid "You do not have permission to update this saved reply"
9915 +#: app/Services/TranslationStrings.php:1540
9916 +msgid "made-up details climb clearly, and tool arguments get sloppy."
3973 9917 msgstr ""
3974 9918
3975 -#: app/Http/Controllers/UploaderController.php:206
3976 -#: app/Http/Controllers/UploaderController.php:214
3977 -msgid "You do not have permission to upload a file"
9919 +#: app/Services/TranslationStrings.php:1541
9920 +msgid "manual workflow"
3978 9921 msgstr ""
3979 9922
3980 -#: app/Http/Controllers/UploaderController.php:114
3981 -msgid "You do not have permission to upload a file to this ticket"
9923 +#: app/Services/TranslationStrings.php:1542
9924 +msgid "max wait time"
3982 9925 msgstr ""
3983 9926
3984 -#: app/Services/CustomerPortalService.php:484
3985 -msgid "You do not have permission to view this support ticket"
9927 +#: app/Services/TranslationStrings.php:1543
9928 +msgid "mild fact drift. It will smooth over gaps in the context instead of flagging them."
3986 9929 msgstr ""
3987 9930
3988 -#: app/Hooks/Handlers/CustomerPortalHandler.php:30
3989 -msgid "You don't have permission to access customer support portal"
9931 +#: app/Services/TranslationStrings.php:1544
9932 +msgid "Filter and select specific ticket and move these to another mailbox easily"
3990 9933 msgstr ""
3991 9934
3992 -#: app/Http/Controllers/CustomerPortalController.php:395
3993 -msgid "You have been logged out"
9935 +#: app/Services/TranslationStrings.php:1546
9936 +msgid "At this moment you don't have any bookmarked tickets."
3994 9937 msgstr ""
3995 9938
3996 -#: app/Http/Policies/AgentPolicy.php:57
3997 -msgid "You must be logged in to perform this action."
9939 +#: app/Services/TranslationStrings.php:1547
9940 +msgid "not usable for customer-facing replies."
3998 9941 msgstr ""
3999 9942
4000 -#: app/Services/EmailClaimService.php:186
4001 -msgid ""
4002 -"You will be asked to sign in first, so this link only works for the account "
4003 -"that requested it."
9943 +#: app/Services/TranslationStrings.php:1548
9944 +msgid "note added"
4004 9945 msgstr ""
4005 9946
4006 -#: app/Modules/MCP/Support/PermissionGate.php:58
4007 -msgid "Your account does not have Fluent Support access."
9947 +#: app/Services/TranslationStrings.php:1550
9948 +msgid "or contact support for assistance."
4008 9949 msgstr ""
4009 9950
4010 -#: app/Http/Controllers/CustomerPortalController.php:61
4011 -msgid "Your account is not active. Please contact support."
9951 +#: app/Services/TranslationStrings.php:1551
9952 +msgid "priority set to Critical"
4012 9953 msgstr ""
4013 9954
4014 -#: app/Hooks/Handlers/AuthHandler.php:366
4015 -#: app/Hooks/Handlers/AuthHandler.php:455
4016 -msgid "Your Email Address"
9955 +#: app/Services/TranslationStrings.php:1552
9956 +msgid "This is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
4017 9957 msgstr ""
4018 9958
4019 -#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
4020 -msgid "Your Feed Name"
9959 +#: app/Services/TranslationStrings.php:1553
9960 +msgid "Are you sure to delete this product?"
4021 9961 msgstr ""
4022 9962
4023 -#. %1s is the site name
4024 -#: app/Hooks/Handlers/TwoFaHandler.php:212
9963 +#: app/Services/TranslationStrings.php:1554
9964 +msgid "reCAPTCHA Settings"
9965 +msgstr ""
9966 +
9967 +#: app/Services/TranslationStrings.php:1555
9968 +msgid "reCAPTCHA Version"
9969 +msgstr ""
9970 +
9971 +#: app/Services/TranslationStrings.php:1556
9972 +msgid "Are you sure to delete this template?"
9973 +msgstr ""
9974 +
9975 +#: app/Services/TranslationStrings.php:1557
9976 +msgid "This will permanently delete response. Continue?"
9977 +msgstr ""
9978 +
9979 +#. translators: %s is the sentiment score the AI audit gave the ticket
9980 +#: app/Services/TranslationStrings.php:1559
4025 9981 #, php-format
4026 -msgid "Your Login code for %1s"
9982 +msgid "score %s"
4027 9983 msgstr ""
4028 9984
4029 -#: app/Http/Controllers/TwofaController.php:19
4030 -msgid "Your provided code is not valid. Please try again"
9985 +#: app/Services/TranslationStrings.php:1560
9986 +msgid "Add Tags and segment your tickets by tags filter then you can also do bulk actions"
4031 9987 msgstr ""
4032 9988
4033 -#: app/Hooks/Handlers/TwoFaHandler.php:133
4034 -#: app/Hooks/Handlers/TwoFaHandler.php:141
4035 -#: app/Hooks/Handlers/TwoFaHandler.php:187
4036 -#: app/Hooks/Handlers/TwoFaHandler.php:195
4037 -msgid "Your provided code or url is not valid"
9989 +#: app/Services/TranslationStrings.php:1561
9990 +msgid "Please select the fallback business in where the existing tickets will be transferred"
4038 9991 msgstr ""
4039 9992
4040 -#: app/Http/Controllers/SettingsController.php:325
4041 -msgid "Your recaptcha details are already saved."
9993 +#: app/Services/TranslationStrings.php:1562
9994 +msgid "Please select the business in where you want to move the tickets"
4042 9995 msgstr ""
4043 9996
4044 -#: app/Http/Controllers/AuthController.php:65
4045 -#: app/Http/Controllers/AuthController.php:236
4046 -#: app/Http/Controllers/CustomerPortalController.php:121
4047 -msgid "Your recaptcha is not verified"
9997 +#: app/Services/TranslationStrings.php:1563
9998 +msgid "Are you sure want to set this business box for webhook?"
4048 9999 msgstr ""
4049 10000
4050 -#: app/Http/Controllers/SettingsController.php:361
4051 -msgid "Your reCAPTCHA settings added successfully."
10001 +#: app/Services/TranslationStrings.php:1564
10002 +msgid "Create Multiple Shared inbox and connect your email inbox with Fluent Support"
4052 10003 msgstr ""
4053 10004
4054 -#: app/Http/Controllers/SettingsController.php:336
4055 -msgid "Your reCAPTCHA settings are not valid."
10005 +#: app/Services/TranslationStrings.php:1565
10006 +msgid "support replies, ticket summaries."
4056 10007 msgstr ""
4057 10008
4058 -#: app/Http/Controllers/SettingsController.php:298
4059 -msgid "Your reCAPTCHA settings deleted successfully."
10009 +#: app/Services/TranslationStrings.php:1566
10010 +msgid "Are you sure to delete this tag?"
4060 10011 msgstr ""
4061 10012
4062 -#: app/Http/Controllers/SettingsController.php:350
4063 -msgid "Your reCAPTCHA settings updated successfully."
10013 +#: app/Services/TranslationStrings.php:1567
10014 +msgid "Ticket Form Customization including Knowledge base integration is available on Pro Version"
4064 10015 msgstr ""
4065 10016
4066 -#. %s is the site name
4067 -#: app/Hooks/Handlers/EmailVerificationHandler.php:92
10017 +#: app/Services/TranslationStrings.php:1568
10018 +msgid "tickets"
10019 +msgstr ""
10020 +
10021 +#: app/Services/TranslationStrings.php:1569
10022 +msgid "Add custom fields to your tickets and collect extra data from ticket open form."
10023 +msgstr ""
10024 +
10025 +#: app/Services/TranslationStrings.php:1570
10026 +msgid "To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site."
10027 +msgstr ""
10028 +
10029 +#: app/Services/TranslationStrings.php:1571
10030 +msgid "type and press enter"
10031 +msgstr ""
10032 +
10033 +#: app/Services/TranslationStrings.php:1572
10034 +msgid "Upgrade Now"
10035 +msgstr ""
10036 +
10037 +#: app/Services/TranslationStrings.php:1573
10038 +msgid "Use incoming webhook to create ticket from external sites."
10039 +msgstr ""
10040 +
10041 +#. translators: %s is where the ticket came from, such as Web or Email
10042 +#: app/Services/TranslationStrings.php:1575
4068 10043 #, php-format
4069 -msgid "Your registration verification code for %s"
10044 +msgid "via %s"
4070 10045 msgstr ""
4071 10046
4072 -#: app/Services/TicketHelper.php:395
4073 -msgid "Your saved search has been updated successfully!"
10047 +#: app/Services/TranslationStrings.php:1576
10048 +msgid "wait time"
4074 10049 msgstr ""
4075 10050
4076 -#: app/Services/TicketHelper.php:396
4077 -msgid "Your search has been saved successfully!"
10051 +#: app/Services/TranslationStrings.php:1577
10052 +msgid "Are you sure to remove this bookmark?"
4078 10053 msgstr ""
4079 10054
4080 -#: app/Hooks/Handlers/CustomerPortalHandler.php:179
4081 -msgid "Your support email address has been updated."
10055 +#: app/Services/TranslationStrings.php:1578
10056 +msgid "word salad, unexpected language switching, runaway repetition."
4082 10057 msgstr ""
4083 10058
4084 -#: app/Http/Controllers/AuthController.php:103
4085 -#: app/Http/Controllers/AuthController.php:154
4086 -msgid "Your verification code has already been used. Please try again"
10059 +#: app/Services/TranslationStrings.php:1579
10060 +msgid "your email piping settings first"
4087 10061 msgstr ""
4088 10062
4089 -#: app/Http/Controllers/AuthController.php:124
4090 -msgid "Your verification code has been expired. Please try again"
10063 +#: app/Services/TranslationStrings.php:1588
10064 +msgid "Additional info"
4091 10065 msgstr ""
4092 10066
4093 -#: app/Http/Controllers/AuthController.php:111
4094 -msgid "Your verification code has expired. Please request a new one"
10067 +#: app/Services/TranslationStrings.php:1594
10068 +msgid "Back to All Tickets"
4095 10069 msgstr ""
4096 10070
4097 -#: app/Services/Tickets/Importer/ZendeskTickets.php:347
4098 -msgid "Zendesk API URL is not allowed."
10071 +#: app/Services/TranslationStrings.php:1595
10072 +msgid "Browse Files"
4099 10073 msgstr ""
4100 10074
4101 -#: app/Services/Helper.php:218 app/Hooks/Handlers/AuthHandler.php:418
4102 -#: app/Hooks/Handlers/AuthHandler.php:420
4103 -#: app/Hooks/Handlers/PrivacyHandler.php:244
4104 -msgid "Zip"
10075 +#: app/Services/TranslationStrings.php:1596
10076 +msgid "Click Here to Write a reply"
4105 10077 msgstr ""
4106 10078
4107 -#: app/Models/Customer.php:56 app/Models/Traits/CustomerTrait.php:226
4108 -#: app/Models/Traits/CustomerTrait.php:228
4109 -msgid "Zip Code"
10079 +#: app/Services/TranslationStrings.php:1599
10080 +msgid "Completed"
10081 +msgstr ""
10082 +
10083 +#: app/Services/TranslationStrings.php:1601
10084 +msgid "Created at"
10085 +msgstr ""
10086 +
10087 +#: app/Services/TranslationStrings.php:1605
10088 +msgid "If you still need help with this issue, reopen the ticket and reply."
10089 +msgstr ""
10090 +
10091 +#: app/Services/TranslationStrings.php:1606
10092 +msgid "Log Out"
10093 +msgstr ""
10094 +
10095 +#: app/Services/TranslationStrings.php:1612
10096 +msgid "Please verify that you are not a robot."
10097 +msgstr ""
10098 +
10099 +#: app/Services/TranslationStrings.php:1613
10100 +msgid "Private"
10101 +msgstr ""
10102 +
10103 +#: app/Services/TranslationStrings.php:1614
10104 +msgid "Processing"
10105 +msgstr ""
10106 +
10107 +#: app/Services/TranslationStrings.php:1615
10108 +msgid "Public"
10109 +msgstr ""
10110 +
10111 +#: app/Services/TranslationStrings.php:1619
10112 +msgid "Reply and Close"
10113 +msgstr ""
10114 +
10115 +#: app/Services/TranslationStrings.php:1625
10116 +msgid "Suggested Articles"
10117 +msgstr ""
10118 +
10119 +#: app/Services/TranslationStrings.php:1627
10120 +msgid "This ticket is"
10121 +msgstr ""
10122 +
10123 +#: app/Services/TranslationStrings.php:1635
10124 +msgid "Ticket number:"
10125 +msgstr ""
10126 +
10127 +#: app/Services/TranslationStrings.php:1637
10128 +msgid "Unknown error. Please reload this page"
10129 +msgstr ""
10130 +
10131 +#: app/Services/TranslationStrings.php:1638
10132 +msgid "View Your Tickets"
10133 +msgstr ""
10134 +
10135 +#: app/Services/TranslationStrings.php:1639
10136 +msgid "Waiting for your reply"
10137 +msgstr ""
10138 +
10139 +#: app/Services/TranslationStrings.php:1640
10140 +msgid "Write a reply"
10141 +msgstr ""
10142 +
10143 +#: app/Services/TranslationStrings.php:1642
10144 +msgid "Only you and official support agents can view this conversation"
10145 +msgstr ""
10146 +
10147 +#: app/Services/TranslationStrings.php:1645
10148 +msgid "started the conversation"
10149 +msgstr ""
10150 +
10151 +#: app/Services/TranslationStrings.php:1647
10152 +msgid "created this ticket on your behalf"
10153 +msgstr ""
10154 +
10155 +#: app/Services/TranslationStrings.php:1648
10156 +msgid "Your account is currently inactive. You cannot create new tickets or reply to existing ones. Please contact the site administrator for assistance"
10157 +msgstr ""
10158 +
10159 +#: app/Services/TranslationStrings.php:1649
10160 +msgid "Please provide details about your problem"
10161 +msgstr ""
10162 +
10163 +#: app/Services/TranslationStrings.php:1650
10164 +msgid "Please do not share any private information."
10165 +msgstr ""
10166 +
10167 +#: app/Services/TranslationStrings.php:1651
10168 +msgid "page"
10169 +msgstr ""
10170 +
10171 +#: app/Services/TranslationStrings.php:1652
10172 +msgid "priority"
10173 +msgstr ""
10174 +
10175 +#: app/Services/TranslationStrings.php:1654
10176 +msgid "reCAPTCHA failed to load."
10177 +msgstr ""
10178 +
10179 +#: app/Services/TranslationStrings.php:1656
10180 +msgid "subject"
10181 +msgstr ""
10182 +
10183 +#: app/Services/TranslationStrings.php:1658
10184 +msgid "Submit a Support Ticket"
10185 +msgstr ""
10186 +
10187 +#. translators: %s is the Help Scout authorization code
10188 +#: app/Views/authorizer/helpScout.php:6
10189 +#, php-format
10190 +msgid "Your code is %s"
10191 +msgstr ""
10192 +
10193 +#. translators: %s is the site URL
10194 +#: app/Views/emails/notification.php:139
10195 +#, php-format
10196 +msgid "This email was sent by Fluent Support. Site: %s"
4110 10197 msgstr ""