← All changes | integrations/awesome-support/includes/triggers.php +145 -0 7.9.2 → 8.0.3 View file →

		@@ -1,0 +1,145 @@
	1	+<?php
	2	+/**
	3	+ * Triggers
	4	+ *
	5	+ * @package GamiPress\Awesome_Support\Triggers
	6	+ * @since 1.0.0
	7	+ */
	8	+
	9	+// Exit if accessed directly
	10	+if( !defined( 'ABSPATH' ) ) exit;
	11	+
	12	+/**
	13	+ * Register plugin activity triggers
	14	+ *
	15	+ * @param array $triggers
	16	+ * @return mixed
	17	+ */
	18	+function gamipress_awesome_support_activity_triggers( $triggers ) {
	19	+
	20	+ // Awesome Support
	21	+ // Agent
	22	+ $triggers[__( 'Awesome Support - Events for agents', 'gamipress' )] = array(
	23	+ 'gamipress_awesome_support_agent_open_ticket' => __( 'Open a new ticket', 'gamipress' ),
	24	+ 'gamipress_awesome_support_agent_reply_ticket' => __( 'Reply to ticket', 'gamipress' ),
	25	+ 'gamipress_awesome_support_agent_close_ticket' => __( 'Close a ticket', 'gamipress' ),
	26	+ );
	27	+
	28	+ // Client
	29	+ $triggers[__( 'Awesome Support - Events for clients', 'gamipress' )] = array(
	30	+ 'gamipress_awesome_support_client_open_ticket' => __( 'Open a new ticket', 'gamipress' ),
	31	+ 'gamipress_awesome_support_client_reply_ticket' => __( 'Reply to ticket', 'gamipress' ),
	32	+ 'gamipress_awesome_support_client_close_ticket' => __( 'Close a ticket', 'gamipress' ),
	33	+ );
	34	+
	35	+ return $triggers;
	36	+
	37	+}
	38	+add_filter( 'gamipress_activity_triggers', 'gamipress_awesome_support_activity_triggers' );
	39	+
	40	+/**
	41	+ * Get user for a given trigger action.
	42	+ *
	43	+ * @since 1.0.0
	44	+ *
	45	+ * @param integer $user_id user ID to override.
	46	+ * @param string $trigger Trigger name.
	47	+ * @param array $args Passed trigger args.
	48	+ * @return integer User ID.
	49	+ */
	50	+function gamipress_awesome_support_trigger_get_user_id( $user_id, $trigger, $args ) {
	51	+
	52	+ switch ( $trigger ) {
	53	+ // Agent
	54	+ case 'gamipress_awesome_support_agent_open_ticket':
	55	+ case 'gamipress_awesome_support_agent_reply_ticket':
	56	+ case 'gamipress_awesome_support_agent_close_ticket':
	57	+ // Client
	58	+ case 'gamipress_awesome_support_client_open_ticket':
	59	+ case 'gamipress_awesome_support_client_reply_ticket':
	60	+ case 'gamipress_awesome_support_client_close_ticket':
	61	+ $user_id = $args[1];
	62	+ break;
	63	+ }
	64	+
	65	+ return $user_id;
	66	+
	67	+}
	68	+add_filter( 'gamipress_trigger_get_user_id', 'gamipress_awesome_support_trigger_get_user_id', 10, 3 );
	69	+
	70	+/**
	71	+ * Extended meta data for event trigger logging
	72	+ *
	73	+ * @since 1.0.2
	74	+ *
	75	+ * @param array $log_meta
	76	+ * @param integer $user_id
	77	+ * @param string $trigger
	78	+ * @param integer $site_id
	79	+ * @param array $args
	80	+ *
	81	+ * @return array
	82	+ */
	83	+function gamipress_awesome_support_log_event_trigger_meta_data( $log_meta, $user_id, $trigger, $site_id, $args ) {
	84	+
	85	+ switch ( $trigger ) {
	86	+ // Agent
	87	+ case 'gamipress_awesome_support_agent_open_ticket':
	88	+ case 'gamipress_awesome_support_agent_reply_ticket':
	89	+ case 'gamipress_awesome_support_agent_close_ticket':
	90	+ // Client
	91	+ case 'gamipress_awesome_support_client_open_ticket':
	92	+ case 'gamipress_awesome_support_client_reply_ticket':
	93	+ case 'gamipress_awesome_support_client_close_ticket':
	94	+ // Add the post ID
	95	+ $log_meta['post_id'] = $args[0];
	96	+ break;
	97	+ }
	98	+
	99	+ return $log_meta;
	100	+}
	101	+add_filter( 'gamipress_log_event_trigger_meta_data', 'gamipress_awesome_support_log_event_trigger_meta_data', 10, 5 );
	102	+
	103	+/**
	104	+ * Extra filter to check duplicated activity
	105	+ *
	106	+ * @since 1.0.2
	107	+ *
	108	+ * @param bool $return
	109	+ * @param integer $user_id
	110	+ * @param string $trigger
	111	+ * @param integer $site_id
	112	+ * @param array $args
	113	+ *
	114	+ * @return bool True if user deserves trigger, else false
	115	+ */
	116	+function gamipress_awesome_support_trigger_duplicity_check( $return, $user_id, $trigger, $site_id, $args ) {
	117	+
	118	+ // If user doesn't deserves trigger, then bail to prevent grant access
	119	+ if( ! $return )
	120	+ return $return;
	121	+
	122	+ $log_meta = array(
	123	+ 'type' => 'event_trigger',
	124	+ 'trigger_type' => $trigger,
	125	+ );
	126	+
	127	+ switch ( $trigger ) {
	128	+ // Agent
	129	+ case 'gamipress_awesome_support_agent_open_ticket':
	130	+ case 'gamipress_awesome_support_agent_reply_ticket':
	131	+ case 'gamipress_awesome_support_agent_close_ticket':
	132	+ // Client
	133	+ case 'gamipress_awesome_support_client_open_ticket':
	134	+ case 'gamipress_awesome_support_client_reply_ticket':
	135	+ case 'gamipress_awesome_support_client_close_ticket':
	136	+ // Prevent duplicated tickets/replies
	137	+ $log_meta['post_id'] = gamipress_get_event_arg( $args, 'post_id', 0 );
	138	+ $return = (bool) ( gamipress_get_user_last_log( $user_id, $log_meta ) === false );
	139	+ break;
	140	+ }
	141	+
	142	+ return $return;
	143	+
	144	+}
	145	+add_filter( 'gamipress_user_deserves_trigger', 'gamipress_awesome_support_trigger_duplicity_check', 10, 5 );