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MxChat – AI Chatbot & Content Generation for WordPress / 1.0.8
MxChat – AI Chatbot & Content Generation for WordPress v1.0.8
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← All changes | js/chat-script.js +227 -4521 3.2.16 → 1.0.8 View file →
@@ -1,4650 +1,356 @@
1 1 jQuery(document).ready(function($) {
2 + // Check if floating chatbot button exists
3 + var floatingButton = $('#floating-chatbot-button');
2 4
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
163 - // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 - // GLOBAL VARIABLES & CONFIGURATION
376 - // ====================================
377 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
5 + // Retrieve color settings from PHP
380 6 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 7 var userMessageFontColor = mxchatChat.user_message_font_color;
382 8 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 9 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
386 10
387 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
11 + // Function to handle sending a message
12 + function sendMessage() {
13 + var message = $('#chat-input').val();
14 + if (message) {
15 + appendMessage("user", message);
16 + $('#chat-input').val('');
388 17
389 - // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
391 - // ====================================
18 + // Show typing indicator
19 + appendThinkingMessage(); // Use this instead of appendMessage for the typing indicator
20 + scrollToBottom(); // Add this line
392 21
393 - function getCookie(name) {
394 - let value = "; " + document.cookie;
395 - let parts = value.split("; " + name + "=");
396 - if (parts.length == 2) return parts.pop().split(";").shift();
397 - }
398 -
399 - function generateSessionId() {
400 - // Session IDs function as the de-facto bearer token for an anonymous
401 - // chat, so generate them with a CSPRNG when available. Math.random is a
402 - // legacy fallback for ancient/sandboxed environments that lack
403 - // window.crypto. The 'mxchat_chat_' prefix is preserved exactly (other
404 - // code pattern-matches on it). (plan-0c17b5)
405 - var rand;
406 - try {
407 - if (window.crypto && window.crypto.getRandomValues) {
408 - var buf = new Uint8Array(16); // 128 bits
409 - window.crypto.getRandomValues(buf);
410 - rand = Array.prototype.map.call(buf, function (b) {
411 - return ('0' + b.toString(16)).slice(-2);
412 - }).join('');
413 - }
414 - } catch (e) {}
415 - if (!rand) {
416 - rand = Math.random().toString(36).substr(2, 9); // legacy fallback
417 - }
418 - return 'mxchat_chat_' + rand;
419 - }
420 -
421 - // Legacy function - now delegates to instance manager
422 - function getChatSession(botId) {
423 - botId = botId || 'default';
424 - return MxChatInstances.getChatSession(botId);
425 - }
426 -
427 - function setChatSession(sessionId, botId) {
428 - botId = botId || 'default';
429 - MxChatInstances.setChatSession(botId, sessionId);
430 - }
431 -
432 - function resetChatSession(botId) {
433 - botId = botId || 'default';
434 - MxChatInstances.resetChatSession(botId);
435 - }
436 -
437 - // ====================================
438 - // INITIALIZE ALL CHATBOT INSTANCES
439 - // ====================================
440 -
441 - function initializeAllInstances() {
442 - // Find all chatbot wrappers on the page
443 - $('.mxchat-chatbot-wrapper').each(function() {
444 - var botId = $(this).data('bot-id') || 'default';
445 - MxChatInstances.init(botId);
446 - initializeBotInstance(botId);
447 - });
448 - }
449 -
450 - function initializeBotInstance(botId) {
451 - var instance = MxChatInstances.get(botId);
452 -
453 - // Initialize quick questions state for this bot
454 - checkQuickQuestionsState(botId);
455 -
456 - // Note: Event handlers use event delegation with class selectors,
457 - // so they work automatically for all instances without per-bot setup
458 - }
459 -
460 -// ====================================
461 -// CONTEXTUAL AWARENESS FUNCTIONALITY
462 -// ====================================
463 -
464 -function getPageContext() {
465 - // Check if contextual awareness is enabled
466 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
467 - return null;
468 - }
469 -
470 - // Get page URL
471 - const pageUrl = window.location.href;
472 -
473 - // Get page title
474 - const pageTitle = document.title || '';
475 -
476 - // Get main content from the page
477 - let pageContent = '';
478 -
479 - // Try to get content from common content areas
480 - const contentSelectors = [
481 - 'main',
482 - '[role="main"]',
483 - '.content',
484 - '.main-content',
485 - '.post-content',
486 - '.entry-content',
487 - '.page-content',
488 - 'article',
489 - '#content',
490 - '#main'
491 - ];
492 -
493 - let contentElement = null;
494 - for (const selector of contentSelectors) {
495 - contentElement = document.querySelector(selector);
496 - if (contentElement) {
497 - break;
498 - }
499 - }
500 -
501 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
502 - if (!contentElement) {
503 - contentElement = document.body;
504 - }
505 -
506 - if (contentElement) {
507 - // Clone the element to avoid modifying the original
508 - const clone = contentElement.cloneNode(true);
509 -
510 - // Remove unwanted elements
511 - const unwantedSelectors = [
512 - 'header',
513 - 'footer',
514 - 'nav',
515 - '.navigation',
516 - '.sidebar',
517 - '.widget',
518 - '.menu',
519 - 'script',
520 - 'style',
521 - '.comments',
522 - '#comments',
523 - '.breadcrumb',
524 - '.breadcrumbs',
525 - '#floating-chatbot',
526 - '#floating-chatbot-button',
527 - '.mxchat',
528 - '[class*="chat"]',
529 - '[id*="chat"]'
530 - ];
531 -
532 - unwantedSelectors.forEach(selector => {
533 - const elements = clone.querySelectorAll(selector);
534 - elements.forEach(el => el.remove());
535 - });
536 -
537 - // Extract MxChat context data attributes before getting text content
538 - const contextData = [];
539 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
540 - const contextValue = el.dataset.mxchatContext;
541 - if (contextValue && contextValue.trim()) {
542 - contextData.push(contextValue);
543 - }
544 - });
545 -
546 - // Get text content and clean it up
547 - pageContent = clone.textContent || clone.innerText || '';
548 -
549 - // Add context data to page content if any were found
550 - if (contextData.length > 0) {
551 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
552 - }
553 -
554 - // Clean up whitespace and limit length
555 - pageContent = pageContent
556 - .replace(/\s+/g, ' ')
557 - .trim()
558 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
559 - }
560 -
561 - // Only return context if we have meaningful content
562 - if (!pageContent || pageContent.length < 50) {
563 - return null;
564 - }
565 -
566 - return {
567 - url: pageUrl,
568 - title: pageTitle,
569 - content: pageContent
570 - };
571 -}
572 -
573 -// Track originating page when chat starts
574 -function trackOriginatingPage() {
575 - const sessionId = getChatSession();
576 - const pageUrl = window.location.href;
577 - const pageTitle = document.title || 'Untitled Page';
578 -
579 - // Only track once per session
580 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
581 - if (sessionStorage.getItem(trackingKey)) {
582 - return;
583 - }
584 -
585 - $.ajax({
586 - url: mxchatChat.ajax_url,
587 - type: 'POST',
588 - data: {
589 - action: 'mxchat_track_originating_page',
590 - session_id: sessionId,
591 - page_url: pageUrl,
592 - page_title: pageTitle,
593 - nonce: mxchatChat.nonce
594 - },
595 - success: function(response) {
596 - if (response.success) {
597 - sessionStorage.setItem(trackingKey, 'true');
598 - }
599 - }
600 - });
601 -}
602 -
603 -// ====================================
604 -// CORE CHAT FUNCTIONALITY
605 -// ====================================
606 -
607 -// Helper functions to disable/enable chat input while waiting for response
608 -function disableChatInput(botId) {
609 - botId = botId || 'default';
610 - var chatInput = getElementDOM(botId, 'chat-input');
611 - var sendButton = getElementDOM(botId, 'send-button');
612 - if (chatInput) {
613 - chatInput.disabled = true;
614 - chatInput.style.opacity = '0.6';
615 - }
616 - if (sendButton) {
617 - sendButton.disabled = true;
618 - sendButton.style.opacity = '0.5';
619 - sendButton.style.pointerEvents = 'none';
620 - }
621 -}
622 -
623 -function enableChatInput(botId) {
624 - botId = botId || 'default';
625 - var chatInput = getElementDOM(botId, 'chat-input');
626 - var sendButton = getElementDOM(botId, 'send-button');
627 - if (chatInput) {
628 - chatInput.disabled = false;
629 - chatInput.style.opacity = '1';
630 - chatInput.focus();
631 - }
632 - if (sendButton) {
633 - sendButton.disabled = false;
634 - sendButton.style.opacity = '1';
635 - sendButton.style.pointerEvents = 'auto';
636 - }
637 - // Every completion path re-enables input, so this is the single restore
638 - // point for the streaming Stop affordance (no-op when not in stop mode).
639 - mxchatRestoreSendButton(botId);
640 -}
641 -
642 -// --- Streaming Stop control -------------------------------------------------
643 -// One live stream handle per bot instance, so Stop on one widget never aborts
644 -// another bot on the same page.
645 -var mxchatActiveStreams = {};
646 -// Original send-button markup, captured once per bot the first time the Stop
647 -// state is shown (never captured while already in stop mode, so a rapid
648 -// stop-then-resend can't save the stop glyph as the "original").
649 -var mxchatSendMarkup = {};
650 -
651 -function mxchatShowStopButton(botId) {
652 - var btn = getElementDOM(botId, 'send-button');
653 - if (!btn) return;
654 - if (!btn.classList.contains('mxchat-stop-mode')) {
655 - mxchatSendMarkup[botId] = {
656 - html: btn.innerHTML,
657 - label: btn.getAttribute('aria-label')
658 - };
659 - }
660 -
661 - // Mirror the send icon's rendered size + color so the stop glyph looks
662 - // native, including custom send images/colors and theme overrides.
663 - var child = btn.querySelector('svg, img');
664 - var size = 25;
665 - var color = '';
666 - if (child) {
667 - var rect = child.getBoundingClientRect();
668 - if (rect.width) {
669 - size = Math.round(Math.min(rect.width, rect.height));
670 - }
671 - var cs = window.getComputedStyle(child);
672 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
673 - }
674 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
675 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
676 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
677 - // start a stream synchronously while the originating click is still
678 - // bubbling up to our delegated handler. Without this guard, that handler
679 - // reads the just-added stop-mode class as a user Stop press and aborts the
680 - // brand-new stream — the user's message renders but no reply ever fires
681 - // (plan-4bba64 silent message loss). The flag only spans the current event
682 - // dispatch: cleared on the next macrotask, long before a real Stop click.
683 - btn.__mxchatStopJustShown = true;
684 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
685 - btn.classList.add('mxchat-stop-mode');
686 - btn.setAttribute('aria-label', stopLabel);
687 - btn.setAttribute('title', stopLabel);
688 - // disableChatInput() ran when the turn was sent; the Stop control itself
689 - // must stay clickable while the textarea remains disabled.
690 - btn.disabled = false;
691 - btn.style.opacity = '1';
692 - btn.style.pointerEvents = 'auto';
693 -}
694 -
695 -function mxchatRestoreSendButton(botId) {
696 - var btn = getElementDOM(botId, 'send-button');
697 - var saved = mxchatSendMarkup[botId];
698 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
699 - btn.innerHTML = saved.html;
700 - btn.classList.remove('mxchat-stop-mode');
701 - btn.removeAttribute('title');
702 - if (saved.label) {
703 - btn.setAttribute('aria-label', saved.label);
704 - }
705 -}
706 -
707 -function mxchatStopStreaming(botId) {
708 - var entry = mxchatActiveStreams[botId];
709 - if (!entry || !entry.controller) return;
710 - entry.aborted = true;
711 - try { entry.controller.abort(); } catch (e) {}
712 -}
713 -
714 -// Returns true when a stream rejection came from an intentional Stop click:
715 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
716 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
717 - var entry = mxchatActiveStreams[botId];
718 - if (!entry || !entry.aborted) return false;
719 - delete mxchatActiveStreams[botId];
720 - if (!accumulatedContent) {
721 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
722 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
723 - }
724 - enableChatInput(botId); // also restores the send icon
725 - if (callback) {
726 - callback(accumulatedContent || '');
727 - }
728 - return true;
729 -}
730 -
731 -// Update your existing sendMessage function
732 -function sendMessage(botId) {
733 - botId = botId || 'default';
734 - MxChatInstances.ensureSession(botId);
735 - var $chatInput = getElement(botId, 'chat-input');
736 - var message = $chatInput.val();
737 -
738 - // ADD PROMPT HOOK HERE
739 - if (typeof customMxChatFilter === 'function') {
740 - message = customMxChatFilter(message, "prompt");
741 - }
742 -
743 - if (message) {
744 - // Don't disable input in live agent mode - let users chat freely
745 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
746 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
747 - if (!isAgentMode) {
748 - disableChatInput(botId);
749 - }
750 -
751 - appendMessage("user", message, '', [], false, botId);
752 - $chatInput.val('');
753 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
754 - $chatInput.css('height', 'auto');
755 -
756 - if (hasQuickQuestions(botId)) {
757 - collapseQuickQuestions(botId);
758 - }
759 - appendThinkingMessage(botId);
760 - scrollToBottom(botId);
761 -
762 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
763 -
764 - // Check if streaming is enabled AND supported for this model
765 - if (shouldUseStreaming(currentModel)) {
766 - callMxChatStream(message, function(response) {
767 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
768 - }, botId);
769 - } else {
770 22 callMxChat(message, function(response) {
771 - replaceLastMessage("bot", response, '', [], botId);
772 - }, botId);
773 - }
774 - }
775 -}
776 -
777 -// Update your existing sendMessageToChatbot function
778 -function sendMessageToChatbot(message, botId) {
779 - botId = botId || 'default';
780 - MxChatInstances.ensureSession(botId);
781 -
782 - // ADD PROMPT HOOK HERE
783 - if (typeof customMxChatFilter === 'function') {
784 - message = customMxChatFilter(message, "prompt");
785 - }
786 -
787 - // Don't disable input in live agent mode - let users chat freely
788 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
789 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
790 - if (!isAgentMode) {
791 - disableChatInput(botId);
792 - }
793 -
794 - var sessionId = getChatSession(botId);
795 -
796 - if (hasQuickQuestions(botId)) {
797 - collapseQuickQuestions(botId);
798 - }
799 - appendThinkingMessage(botId);
800 - scrollToBottom(botId);
801 -
802 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
803 -
804 - // Check if streaming is enabled AND supported for this model
805 - if (shouldUseStreaming(currentModel)) {
806 - callMxChatStream(message, function(response) {
807 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
808 - }, botId);
809 - } else {
810 - callMxChat(message, function(response) {
811 - getElement(botId, 'chat-box').find('.temporary-message').remove();
812 - replaceLastMessage("bot", response, '', [], botId);
813 - }, botId);
814 - }
815 -}
816 -
817 -// Updated shouldUseStreaming function with debugging
818 -function shouldUseStreaming(model) {
819 - // Check if streaming is enabled in settings (using your toggle naming pattern)
820 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
821 -
822 - // Check if model supports streaming
823 - const streamingSupported = isStreamingSupported(model);
824 -
825 -
826 - // Only use streaming if both enabled and supported
827 - return streamingEnabled && streamingSupported;
828 -}
829 -
830 -// Helper function to handle chat mode updates
831 -function handleChatModeUpdates(response, responseText) {
832 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
833 - if (response.chat_mode) {
834 - updateChatModeIndicator(response.chat_mode);
835 - return; // Return early since we found explicit mode
836 - }
837 - // Check for fallback response chat mode
838 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
839 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
840 - return; // Return early since we found explicit mode
841 - }
842 -
843 - // Only do text-based detection if no explicit mode was provided
844 - // Check for specific AI chatbot response text
845 - if (responseText === 'You are now chatting with the AI chatbot.' ||
846 - responseText.includes('now chatting with the AI') ||
847 - responseText.includes('switched to AI mode') ||
848 - responseText.includes('AI chatbot is now')) {
849 - updateChatModeIndicator('ai');
850 - }
851 - // Check for agent transfer messages
852 - else if (responseText.includes('agent') &&
853 - (responseText.includes('transfer') || responseText.includes('connected'))) {
854 - updateChatModeIndicator('agent');
855 - }
856 -}
857 -
858 -// Function to get bot ID from any element or wrapper
859 -// If element is provided, finds the bot ID from its wrapper
860 -// If no element, returns 'default' (for backward compatibility)
861 -function getMxChatBotId(element) {
862 - if (element) {
863 - return getBotIdFromElement(element);
864 - }
865 - // Fallback: find first chatbot wrapper on page
866 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
867 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
868 -}
869 -
870 -function callMxChat(message, callback, botId) {
871 - botId = botId || getMxChatBotId();
872 -
873 - // Streaming fallbacks land here: drop any leftover stream handle and
874 - // return the button to its send state (no-op for plain non-stream turns).
875 - if (mxchatActiveStreams[botId]) {
876 - delete mxchatActiveStreams[botId];
877 - }
878 - mxchatRestoreSendButton(botId);
879 -
880 - // Store the message in case we need to retry after session reset
881 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
882 -
883 - // Get page context if contextual awareness is enabled
884 - const pageContext = getPageContext();
885 -
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
888 -
889 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
890 - // and returns the guaranteed-present session id from the in-memory instance even when
891 - // cookie/localStorage writes are silently blocked by the browser.
892 - var sessionId = MxChatInstances.ensureSession(botId);
893 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
894 - // Last-resort generation to ensure we never POST a null marker.
895 - sessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, sessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh to complete before firing the
900 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
901 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
902 - // callback guarantees we read the fresh value. See plan-c5457f.
903 - refreshNonceIfNeeded(function() {
904 - // Prepare AJAX data
905 - const ajaxData = {
906 - action: 'mxchat_handle_chat_request',
907 - message: message,
908 - session_id: sessionId,
909 - nonce: mxchatChat.nonce,
910 - current_page_url: window.location.href,
911 - current_page_title: document.title,
912 - bot_id: botId,
913 - // Pass session start timestamp so AI context matches what user sees
914 - session_start_timestamp: instance.sessionStartTimestamp || 0
915 - };
916 -
917 - // Add page context if available
918 - if (pageContext) {
919 - ajaxData.page_context = JSON.stringify(pageContext);
920 - }
921 -
922 - // CHECK FOR VISION FLAGS AND ADD THEM
923 - if (window.mxchatVisionProcessed) {
924 - ajaxData.vision_processed = true;
925 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
926 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
927 - // Clear the flags after use
928 - window.mxchatVisionProcessed = false;
929 - window.mxchatOriginalMessage = null;
930 - window.mxchatVisionImagesCount = 0;
931 - }
932 -
933 - $.ajax({
934 - url: mxchatChat.ajax_url,
935 - type: 'POST',
936 - dataType: 'json',
937 - data: ajaxData,
938 - success: function(response) {
939 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
940 - if (response.chat_mode) {
941 - updateChatModeIndicator(response.chat_mode, botId);
942 - }
943 -
944 - // Also check in data property if response is wrapped
945 - if (response.data && response.data.chat_mode) {
946 - updateChatModeIndicator(response.data.chat_mode, botId);
947 - }
948 -
949 - // SECURITY FIX: Check for errors FIRST before checking for success
950 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
951 - if (response.success === false || (response.data && response.data.error_message)) {
952 - let errorMessage = "";
953 - let errorCode = "";
954 -
955 - // Check various possible error locations in the response
956 - if (response.data && response.data.error_message) {
957 - errorMessage = response.data.error_message;
958 - errorCode = response.data.error_code || "";
959 - } else if (response.error_message) {
960 - errorMessage = response.error_message;
961 - errorCode = response.error_code || "";
962 - } else if (response.message) {
963 - errorMessage = response.message;
964 - } else if (typeof response.data === 'string') {
965 - errorMessage = response.data;
966 - } else {
967 - // Fallback for any other unexpected response format
968 - errorMessage = "An error occurred. Please try again or contact support.";
969 - }
970 -
971 - // Handle session reset action (IP changed, session expired, etc.)
972 - // Silent reset — keep chat UI intact, just get a new session and retry
973 - if (response.data && response.data.action === 'reset_session') {
974 - MxChatInstances.silentResetSession(botId);
975 - // Re-send the original message with the new session (user message is already displayed)
976 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
977 - if (originalMessage) {
978 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
979 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
980 - if (shouldUseStreaming(currentModel)) {
981 - callMxChatStream(originalMessage, function(response) {
982 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
983 - }, botId);
984 - } else {
985 - callMxChat(originalMessage, function(response) {
986 - replaceLastMessage("bot", response, '', [], botId);
987 - }, botId);
988 - }
989 - }
990 - return;
991 - }
992 -
993 - // Format user-friendly error message
994 - let displayMessage = errorMessage;
995 -
996 - // Customize message for admin users
997 - if (mxchatChat.is_admin) {
998 - // For admin users, show more technical details including error code
999 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1000 - }
1001 -
1002 - replaceLastMessage("bot", displayMessage, '', [], botId);
1003 - return; // Exit early for errors
1004 - }
1005 -
1006 - // NOW check if this is a successful response by looking for text, html, or message fields
1007 - // This preserves compatibility with your server response format
1008 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
1009 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
1010 -
1011 - // Handle successful response - this is your original success handling code
1012 -
1013 - // Handle other responses
1014 - let responseText = response.text || '';
1015 - let responseHtml = response.html || '';
1016 - let responseMessage = response.message || '';
1017 -
1018 - // Add PDF filename handling
1019 - if (response.data && response.data.filename) {
1020 - showActivePdf(response.data.filename, botId);
1021 - var instance = MxChatInstances.get(botId);
1022 - instance.activePdfFile = response.data.filename;
1023 - }
1024 -
1025 - // Add redirect check here
1026 - if (response.redirect_url) {
1027 - if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
1029 - }
1030 - setTimeout(() => {
1031 - window.location.href = response.redirect_url;
1032 - }, 1500);
1033 - return;
1034 - }
1035 -
1036 - // Check for live agent response
1037 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1038 - removeThinkingDots(botId);
1039 - updateChatModeIndicator('agent', botId);
1040 - enableChatInput(botId);
1041 - return;
1042 - }
1043 -
1044 - // Handle the message and show notification if chat is hidden
1045 - if (responseText || responseHtml || responseMessage) {
1046 -
1047 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1048 - if (responseText && typeof customMxChatFilter === 'function') {
1049 - responseText = customMxChatFilter(responseText, "response");
1050 - }
1051 - if (responseMessage && typeof customMxChatFilter === 'function') {
1052 - responseMessage = customMxChatFilter(responseMessage, "response");
1053 - }
1054 -
1055 - // Update the messages as before
1056 - if (responseText && responseHtml) {
1057 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
1058 - } else if (responseText) {
1059 - replaceLastMessage("bot", responseText, '', [], botId);
1060 - } else if (responseHtml) {
1061 - replaceLastMessage("bot", "", responseHtml, [], botId);
1062 - } else if (responseMessage) {
1063 - replaceLastMessage("bot", responseMessage, '', [], botId);
1064 - }
1065 -
1066 - // Check if chat is hidden and show notification
1067 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1068 - if ($floatingChatbot.hasClass('hidden')) {
1069 - var $badge = getElement(botId, 'chat-notification-badge');
1070 - if ($badge.length) {
1071 - $badge.show();
1072 - }
1073 - }
1074 - } else {
1075 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1076 - if (response.vectorstore_error) {
1077 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1078 - }
1079 - replaceLastMessage("bot", emptyMsg, '', [], botId);
1080 - }
1081 -
1082 - if (response.message_id) {
1083 - var instance = MxChatInstances.get(botId);
1084 - instance.lastSeenMessageId = response.message_id;
1085 - }
1086 -
1087 - return;
1088 - }
1089 -
1090 - // Fallback for truly unexpected response formats
1091 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
1092 - },
1093 - error: function(xhr, status, error) {
1094 - let errorMessage = "An unexpected error occurred.";
1095 -
1096 - // Try to parse the response if it's JSON
1097 - try {
1098 - const responseJson = JSON.parse(xhr.responseText);
1099 -
1100 - if (responseJson.data && responseJson.data.error_message) {
1101 - errorMessage = responseJson.data.error_message;
1102 - } else if (responseJson.message) {
1103 - errorMessage = responseJson.message;
1104 - }
1105 - } catch (e) {
1106 - // Not JSON or parsing failed, use HTTP status based messages
1107 - if (xhr.status === 0) {
1108 - errorMessage = "Network error: Please check your internet connection.";
1109 - } else if (xhr.status === 403) {
1110 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
1111 - } else if (xhr.status === 404) {
1112 - errorMessage = "API endpoint not found. Please contact support.";
1113 - } else if (xhr.status === 429) {
1114 - errorMessage = "Too many requests. Please try again in a moment.";
1115 - } else if (xhr.status >= 500) {
1116 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
1117 - }
1118 - }
1119 -
1120 - replaceLastMessage("bot", errorMessage, '', [], botId);
1121 - }
1122 - });
1123 - }); // refreshNonceIfNeeded
1124 -}
1125 -
1126 -function callMxChatStream(message, callback, botId) {
1127 - botId = botId || getMxChatBotId();
1128 -
1129 - // Store the message in case we need to retry after session reset
1130 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1131 -
1132 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
1133 - if (!isStreamingSupported(currentModel)) {
1134 - callMxChat(message, callback, botId);
1135 - return;
1136 - }
1137 -
1138 - // Get page context if contextual awareness is enabled
1139 - const pageContext = getPageContext();
1140 -
1141 - // Get instance for session start timestamp (used when persistence is OFF)
1142 - var instance = MxChatInstances.get(botId);
1143 -
1144 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1145 - // non-string value via String(), so passing `null` would POST the literal string "null"
1146 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1147 - // a real string even when cookies/localStorage are blocked.
1148 - var streamSessionId = MxChatInstances.ensureSession(botId);
1149 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1150 - streamSessionId = generateSessionId();
1151 - MxChatInstances.setChatSession(botId, streamSessionId);
1152 - }
1153 -
1154 - // Wait for the page-cache nonce refresh before constructing formData (which
1155 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1156 - refreshNonceIfNeeded(function() {
1157 - const formData = new FormData();
1158 - formData.append('action', 'mxchat_stream_chat');
1159 - formData.append('message', message);
1160 - formData.append('session_id', streamSessionId);
1161 - formData.append('nonce', mxchatChat.nonce);
1162 - formData.append('current_page_url', window.location.href);
1163 - formData.append('current_page_title', document.title);
1164 - formData.append('bot_id', botId);
1165 - // Pass session start timestamp so AI context matches what user sees
1166 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1167 -
1168 - // Add page context if available
1169 - if (pageContext) {
1170 - formData.append('page_context', JSON.stringify(pageContext));
1171 - }
1172 -
1173 - // CHECK FOR VISION FLAGS AND ADD THEM
1174 - if (window.mxchatVisionProcessed) {
1175 - formData.append('vision_processed', 'true');
1176 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1177 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1178 - // Clear the flags after use
1179 - window.mxchatVisionProcessed = false;
1180 - window.mxchatOriginalMessage = null;
1181 - window.mxchatVisionImagesCount = 0;
1182 - }
1183 -
1184 - let accumulatedContent = '';
1185 - let testingDataReceived = false;
1186 - let streamingStarted = false;
1187 - // Server-pushed html to append as its OWN bot bubble once the stream
1188 - // finishes (e.g. the consent-safe YouTube embed, plan 03ba33). Rendering is
1189 - // deferred to [DONE] so the embed always lands BELOW the streamed text.
1190 - let pendingAppendHtml = '';
1191 -
1192 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1193 - // The Stop control (send button swapped in place) aborts both the read
1194 - // loop and the underlying request.
1195 - var streamControl = { controller: new AbortController(), aborted: false };
1196 - mxchatActiveStreams[botId] = streamControl;
1197 - mxchatShowStopButton(botId);
1198 -
1199 - fetch(mxchatChat.ajax_url, {
1200 - method: 'POST',
1201 - body: formData,
1202 - credentials: 'same-origin',
1203 - signal: streamControl.controller.signal
1204 - })
1205 - .then(response => {
1206 - // Store the response for potential fallback handling
1207 - const responseClone = response.clone();
1208 -
1209 - if (!response.ok) {
1210 - // Try to get error details from response
1211 - return responseClone.json().then(errorData => {
1212 - throw { isServerError: true, data: errorData };
1213 - }).catch(() => {
1214 - throw new Error('Network response was not ok');
23 + // Replace typing indicator with actual response
24 + replaceLastMessage("bot", response);
1215 25 });
1216 26 }
1217 -
1218 - // Check if response is JSON instead of streaming
1219 - const contentType = response.headers.get('content-type');
1220 - if (contentType && contentType.includes('application/json')) {
1221 - return responseClone.json().then(data => {
1222 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1223 - if (data.chat_mode) {
1224 - updateChatModeIndicator(data.chat_mode, botId);
1225 - }
1226 -
1227 - // Check for testing panel
1228 - if (window.mxchatTestPanelInstance && data.testing_data) {
1229 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1230 - }
1231 -
1232 - // Handle the JSON response directly
1233 - handleNonStreamResponse(data, callback, botId);
1234 - return Promise.resolve(); // Prevent further processing
1235 - });
1236 27 }
1237 28
1238 - // Continue with streaming processing
1239 - const reader = response.body.getReader();
1240 - const decoder = new TextDecoder();
1241 - let buffer = '';
29 + // Function to append a thinking message with animation
30 + function appendThinkingMessage() {
31 + // Remove any existing thinking dots first
32 + $('.thinking-dots').remove();
1242 33
1243 - function processStream() {
1244 - reader.read().then(({ done, value }) => {
1245 - if (done) {
1246 - // If streaming completed but no content was received, try to get response as fallback
1247 - if (!streamingStarted || !accumulatedContent) {
1248 - // Try to read the response as JSON
1249 - responseClone.text().then(text => {
1250 - try {
1251 - const data = JSON.parse(text);
1252 - if (data.text || data.message || data.html) {
1253 - handleNonStreamResponse(data, callback, botId);
1254 - } else {
1255 - // No valid data, fall back to regular call
1256 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1257 - callMxChat(message, callback, botId);
1258 - }
1259 - } catch (e) {
1260 - // Could not parse, fall back to regular call
1261 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1262 - callMxChat(message, callback, botId);
1263 - }
1264 - }).catch(() => {
1265 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1266 - callMxChat(message, callback, botId);
1267 - });
1268 - return;
1269 - }
1270 -
1271 - // Re-enable chat input when stream ends with content
1272 - enableChatInput(botId);
1273 -
1274 - // Scroll the user's last message to the top now that the
1275 - // bot's full reply has rendered (gives max reading room).
1276 - var $chatBoxDone = getElement(botId, 'chat-box');
1277 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1278 - if ($lastUserMsgDone.length) {
1279 - scrollElementToTop($lastUserMsgDone, botId);
1280 - }
1281 -
1282 - if (callback) {
1283 - callback(accumulatedContent);
1284 - }
1285 - return;
1286 - }
1287 -
1288 - buffer += decoder.decode(value, { stream: true });
1289 - const lines = buffer.split('\n');
1290 - buffer = lines.pop() || '';
1291 -
1292 - for (const line of lines) {
1293 - if (line.startsWith('data: ')) {
1294 - const data = line.substring(6);
1295 -
1296 - if (data === '[DONE]') {
1297 - if (!accumulatedContent) {
1298 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1299 - callMxChat(message, callback, botId);
1300 - return;
1301 - }
1302 -
1303 - // Re-enable chat input after streaming completes
1304 - enableChatInput(botId);
1305 -
1306 - // Render any server-pushed appendix html (e.g. the
1307 - // YouTube embed) as its own bot bubble below the
1308 - // streamed text — mirrors how it is saved in the
1309 - // transcript, so history replays identically.
1310 - if (pendingAppendHtml) {
1311 - appendMessage("bot", "", pendingAppendHtml, [], false, botId);
1312 - pendingAppendHtml = '';
1313 - }
1314 -
1315 - // Scroll the user's last message to the top now
1316 - // that the bot's full reply has rendered.
1317 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1318 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1319 - if ($lastUserMsgStreamDone.length) {
1320 - scrollElementToTop($lastUserMsgStreamDone, botId);
1321 - }
1322 -
1323 - if (callback) {
1324 - callback(accumulatedContent);
1325 - }
1326 - return;
1327 - }
1328 -
1329 - try {
1330 - const json = JSON.parse(data);
1331 -
1332 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1333 - if (json.chat_mode) {
1334 - updateChatModeIndicator(json.chat_mode, botId);
1335 - }
1336 -
1337 - // Handle testing data
1338 - if (json.testing_data && !testingDataReceived) {
1339 - if (window.mxchatTestPanelInstance) {
1340 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1341 - testingDataReceived = true;
1342 - }
1343 - }
1344 - // Handle content streaming
1345 - else if (json.content) {
1346 - streamingStarted = true;
1347 - accumulatedContent += json.content;
1348 - updateStreamingMessage(accumulatedContent, botId);
1349 - }
1350 - // Stash appendix html (e.g. video embed) for [DONE]
1351 - else if (json.append_html) {
1352 - pendingAppendHtml = json.append_html;
1353 - }
1354 - // Handle complete response in stream (fallback response)
1355 - else if (json.text || json.message || json.html) {
1356 - handleNonStreamResponse(json, callback, botId);
1357 - return;
1358 - }
1359 - // Handle errors
1360 - else if (json.error) {
1361 -
1362 - // Get error message from various possible fields
1363 - let errorMessage = json.error_message || json.message || json.text ||
1364 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1365 -
1366 - // Re-enable chat input on error
1367 - enableChatInput(botId);
1368 -
1369 - // Display the error directly in the chat
1370 - replaceLastMessage("bot", errorMessage, '', [], botId);
1371 -
1372 - if (callback) {
1373 - callback(errorMessage);
1374 - }
1375 - return;
1376 - }
1377 - } catch (e) {
1378 - // SSE data parsing error - silently continue
1379 - }
1380 - }
1381 - }
1382 -
1383 - processStream();
1384 - }).catch(streamError => {
1385 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1386 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1387 - callMxChat(message, callback, botId);
1388 - });
1389 - }
1390 -
1391 - processStream();
1392 - })
1393 - .catch(error => {
1394 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1395 - // Check if we have server error data with chat mode
1396 - if (error && error.isServerError && error.data) {
1397 - // Check for chat mode in error data
1398 - if (error.data.chat_mode) {
1399 - updateChatModeIndicator(error.data.chat_mode, botId);
1400 - }
1401 -
1402 - handleNonStreamResponse(error.data, callback, botId);
1403 - } else {
1404 - // Only fall back to regular call if we don't have any response data
1405 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1406 - callMxChat(message, callback, botId);
1407 - }
1408 - });
1409 - }); // refreshNonceIfNeeded
1410 -}
1411 -
1412 -// Helper function to handle non-streaming responses
1413 -function handleNonStreamResponse(data, callback, botId) {
1414 - botId = botId || 'default';
1415 -
1416 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1417 - if (data.chat_mode) {
1418 - updateChatModeIndicator(data.chat_mode, botId);
1419 - }
1420 -
1421 - // Also check in data property if response is wrapped
1422 - if (data.data && data.data.chat_mode) {
1423 - updateChatModeIndicator(data.data.chat_mode, botId);
1424 - }
1425 -
1426 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1427 - // This prevents a visual gap between thinking dots disappearing and content appearing
1428 -
1429 - // SECURITY FIX: Check for errors FIRST
1430 - if (data.success === false || (data.data && data.data.error_message)) {
1431 - let errorMessage = "";
1432 - let errorCode = "";
1433 -
1434 - // Check various possible error locations
1435 - if (data.data && data.data.error_message) {
1436 - errorMessage = data.data.error_message;
1437 - errorCode = data.data.error_code || "";
1438 - } else if (data.error_message) {
1439 - errorMessage = data.error_message;
1440 - errorCode = data.error_code || "";
1441 - } else if (data.message) {
1442 - errorMessage = data.message;
1443 - } else if (typeof data.data === 'string') {
1444 - errorMessage = data.data;
1445 - } else {
1446 - errorMessage = "An error occurred. Please try again or contact support.";
1447 - }
1448 -
1449 - // Handle session reset action (IP changed, session expired, etc.)
1450 - // Silent reset — keep chat UI intact, just get a new session and retry
1451 - if (data.data && data.data.action === 'reset_session') {
1452 - MxChatInstances.silentResetSession(botId);
1453 - // Re-send the original message with the new session (user message is already displayed)
1454 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1455 - if (originalMessage) {
1456 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1457 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
1458 - if (shouldUseStreaming(currentModel)) {
1459 - callMxChatStream(originalMessage, callback, botId);
1460 - } else {
1461 - callMxChat(originalMessage, callback, botId);
1462 - }
1463 - }
1464 - return;
1465 - }
1466 -
1467 - // Format user-friendly error message
1468 - let displayMessage = errorMessage;
1469 - if (mxchatChat.is_admin) {
1470 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1471 - }
1472 -
1473 - replaceLastMessage("bot", displayMessage, '', [], botId);
1474 -
1475 - if (callback) {
1476 - callback('');
1477 - }
1478 - return; // Exit early for errors
1479 - }
1480 -
1481 - // Check for live agent response
1482 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1483 - removeThinkingDots(botId);
1484 - // Also remove any leftover bot-message that lost its temporary-message class
1485 - var $chatBox = getElement(botId, 'chat-box');
1486 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1487 - updateChatModeIndicator('agent', botId);
1488 - enableChatInput(botId);
1489 - if (callback) {
1490 - callback('');
1491 - }
1492 - return;
1493 - }
1494 -
1495 - // Handle different response formats
1496 - if (data.text || data.html || data.message) {
1497 -
1498 - // Apply response hooks
1499 - if (data.text && typeof customMxChatFilter === 'function') {
1500 - data.text = customMxChatFilter(data.text, "response");
1501 - }
1502 - if (data.message && typeof customMxChatFilter === 'function') {
1503 - data.message = customMxChatFilter(data.message, "response");
1504 - }
1505 -
1506 - // Display the response
1507 - if (data.text && data.html) {
1508 - replaceLastMessage("bot", data.text, data.html, [], botId);
1509 - } else if (data.text) {
1510 - replaceLastMessage("bot", data.text, '', [], botId);
1511 - } else if (data.html) {
1512 - replaceLastMessage("bot", "", data.html, [], botId);
1513 - } else if (data.message) {
1514 - replaceLastMessage("bot", data.message, '', [], botId);
1515 - }
1516 - }
1517 -
1518 - // Handle other response properties
1519 - if (data.data && data.data.filename) {
1520 - showActivePdf(data.data.filename, botId);
1521 - var instance = MxChatInstances.get(botId);
1522 - instance.activePdfFile = data.data.filename;
1523 - }
1524 -
1525 - if (data.redirect_url) {
1526 - setTimeout(() => {
1527 - window.location.href = data.redirect_url;
1528 - }, 1500);
1529 - }
1530 -
1531 - // Ensure chat input is re-enabled (safety net for edge cases)
1532 - enableChatInput(botId);
1533 -
1534 - if (callback) {
1535 - callback(data.text || data.message || '');
1536 - }
1537 -}
1538 -
1539 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1540 -function updateChatModeIndicator(mode, botId) {
1541 - botId = botId || 'default';
1542 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1543 - if (indicator) {
1544 - const oldText = indicator.textContent;
1545 -
1546 - if (mode === 'agent') {
1547 - indicator.textContent = 'Live Agent';
1548 - startPolling(botId);
1549 - } else {
1550 - // Everything else is AI mode
1551 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1552 - indicator.textContent = customAiText;
1553 - stopPolling(botId);
1554 - }
1555 -
1556 - // Force immediate DOM update and reflow
1557 - if (oldText !== indicator.textContent) {
1558 - // Force a reflow to ensure the change is visible immediately
1559 - indicator.style.display = 'none';
1560 - indicator.offsetHeight; // Trigger reflow
1561 - indicator.style.display = '';
1562 -
1563 - // Double-check after a brief moment to ensure the change stuck
1564 - setTimeout(() => {
1565 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1566 - indicator.textContent = 'Live Agent';
1567 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1568 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1569 - indicator.textContent = customAiText;
1570 - }
1571 - }, 50);
1572 - }
1573 - }
1574 -}
1575 -
1576 -// Function to update message during streaming
1577 -function updateStreamingMessage(content, botId) {
1578 - botId = botId || 'default';
1579 -
1580 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1581 - if (typeof customMxChatFilter === 'function') {
1582 - content = customMxChatFilter(content, "response");
1583 - }
1584 -
1585 - const formattedContent = linkify(content);
1586 -
1587 - // Find the temporary message in this bot's chat box
1588 - var $chatBox = getElement(botId, 'chat-box');
1589 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1590 -
1591 - if (tempMessage.length) {
1592 - // Update existing message
1593 - tempMessage.html(formattedContent);
1594 - } else {
1595 - // Create new temporary message if it doesn't exist
1596 - appendMessage("bot", content, '', [], true, botId);
1597 - }
1598 -}
1599 -
1600 -function isStreamingSupported(model) {
1601 - if (!model) return false;
1602 -
1603 - const modelPrefix = model.split('-')[0].toLowerCase();
1604 -
1605 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1606 - const isSupported = modelPrefix === 'gpt' ||
1607 - modelPrefix === 'o1' ||
1608 - modelPrefix === 'claude' ||
1609 - modelPrefix === 'grok' ||
1610 - modelPrefix === 'deepseek' ||
1611 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1612 -
1613 - return isSupported;
1614 -}
1615 -
1616 -// Update the event handlers to use the correct function names (using event delegation)
1617 -// Use class-based selectors for multi-instance support
1618 -$(document).on('click', '.send-button', function() {
1619 - var botId = getBotIdFromElement(this);
1620 - // While a response is streaming the button is a Stop control.
1621 - if (this.classList.contains('mxchat-stop-mode')) {
1622 - // Same click that just started this stream (an add-on's direct handler
1623 - // ran before this delegated one) — not a Stop press. See
1624 - // mxchatShowStopButton for the full story (plan-4bba64).
1625 - if (this.__mxchatStopJustShown) return;
1626 - mxchatStopStreaming(botId);
1627 - return;
1628 - }
1629 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1630 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1631 - disableChatInput(botId);
1632 - }
1633 - sendMessage(botId);
1634 -});
1635 -
1636 -// Override enter key handler (using event delegation)
1637 -$(document).on('keypress', '.chat-input', function(e) {
1638 - if (e.which == 13 && !e.shiftKey) {
1639 - e.preventDefault();
1640 - var botId = getBotIdFromElement(this);
1641 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1642 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1643 - disableChatInput(botId);
1644 - }
1645 - sendMessage(botId);
1646 - }
1647 -});
1648 -
1649 -// Chat input character counter + soft limit feedback (plan 7091a2).
1650 -// Language-neutral: numbers + color only, no translatable strings. The counter
1651 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1652 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1653 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1654 -function mxchatUpdateCharCounter(inputEl) {
1655 - if (!inputEl || !inputEl.closest) return;
1656 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1657 - var container = inputEl.closest('.input-container');
1658 - if (!container || !max || max <= 0) return;
1659 - var counter = container.querySelector('.mxchat-char-counter');
1660 - if (!counter) return;
1661 - var len = inputEl.value.length;
1662 - var ratio = len / max;
1663 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1664 - var cur = counter.querySelector('.mxchat-char-counter-current');
1665 - if (cur) cur.textContent = len;
1666 - var warn = ratio >= nearThreshold && len < max;
1667 - var full = len >= max;
1668 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1669 - counter.classList.toggle('is-warn', warn);
1670 - counter.classList.toggle('is-full', full);
1671 - container.classList.toggle('mxchat-input-near-limit', warn);
1672 - container.classList.toggle('mxchat-input-at-limit', full);
1673 -}
1674 -
1675 -function mxchatBumpInput(inputEl) {
1676 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1677 - if (!container) return;
1678 - container.classList.remove('mxchat-input-bump');
1679 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1680 - container.classList.add('mxchat-input-bump');
1681 - clearTimeout($(container).data('mxchatBumpTimeout'));
1682 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1683 - $(container).data('mxchatBumpTimeout', t);
1684 -}
1685 -
1686 -// Live counter update on every input.
1687 -$(document).on('input', '.chat-input', function() {
1688 - mxchatUpdateCharCounter(this);
1689 -});
1690 -
1691 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1692 -// rejected at the cap (maxlength silently swallows it otherwise).
1693 -$(document).on('keydown', '.chat-input', function(e) {
1694 - var max = parseInt(this.getAttribute('maxlength'), 10);
1695 - if (!max || max <= 0 || this.value.length < max) return;
1696 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1697 - // A single printable char with no selection to overwrite WILL be rejected.
1698 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1699 - mxchatBumpInput(this);
1700 - }
1701 -});
1702 -
1703 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1704 -$(document).on('paste', '.chat-input', function() {
1705 - var el = this;
1706 - var max = parseInt(el.getAttribute('maxlength'), 10);
1707 - if (!max || max <= 0) return;
1708 - setTimeout(function() {
1709 - mxchatUpdateCharCounter(el);
1710 - if (el.value.length >= max) mxchatBumpInput(el);
1711 - }, 0);
1712 -});
1713 -
1714 -// Builds the list of overflow-menu items for a given bot.
1715 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1716 -function mxchatGetHeaderMenuItems(botId) {
1717 - var items = [];
1718 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1719 -
1720 - // The `print_button_*` keys still gate this item for back-compat with
1721 - // existing user options. The action is now a transcript download, not print.
1722 - if (settings.print_button_enabled === 'on') {
1723 - items.push({
1724 - id: 'download-transcript',
1725 - label: settings.print_button_label || 'Download Transcript',
1726 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1727 - action: function() {
1728 - mxchatDownloadTranscript(botId);
1729 - }
1730 - });
1731 - }
1732 -
1733 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1734 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1735 - // without the site owner disabling chat persistence globally. Default OFF;
1736 - // gated by the reset_chat_enabled option. plan ac2e81.
1737 - if (settings.reset_chat_enabled === 'on') {
1738 - items.push({
1739 - id: 'reset-chat',
1740 - label: settings.reset_chat_label || 'Start new chat',
1741 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1742 - action: function() {
1743 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1744 - if (window.confirm(confirmMsg)) {
1745 - MxChatInstances.resetChatSession(botId);
1746 - }
1747 - }
1748 - });
1749 - }
1750 -
1751 - return items;
1752 -}
1753 -
1754 -// Builds a clean markdown transcript of the current conversation and triggers
1755 -// a file download. Used by the "Download Transcript" menu item.
1756 -function mxchatDownloadTranscript(botId) {
1757 - var $chatBox = getElement(botId, 'chat-box');
1758 - if (!$chatBox || !$chatBox.length) return;
1759 -
1760 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1761 - var headerTitle = settings.print_header_title || 'Chat transcript';
1762 - var now = new Date();
1763 - var stamp = now.toLocaleString();
1764 -
1765 - var lines = [];
1766 - lines.push('# ' + headerTitle);
1767 - lines.push('');
1768 - lines.push('Exported: ' + stamp);
1769 - lines.push('');
1770 - lines.push('---');
1771 - lines.push('');
1772 -
1773 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1774 - var $msg = $(this);
1775 - // Skip thinking placeholders and any in-flight temporary messages.
1776 - if ($msg.find('.thinking-dots').length) return;
1777 - if ($msg.hasClass('temporary-message')) return;
1778 -
1779 - var sender;
1780 - if ($msg.hasClass('user-message')) sender = 'User';
1781 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1782 - else sender = 'AI Agent';
1783 -
1784 - // Strip interactive UI from the cloned message so we get the conversation text.
1785 - var $clone = $msg.clone();
1786 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1787 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1788 - if (!text) return;
1789 -
1790 - lines.push('**' + sender + '**');
1791 - lines.push('');
1792 - lines.push(text);
1793 - lines.push('');
1794 - });
1795 -
1796 - var content = lines.join('\n');
1797 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1798 - var fname = 'mxchat-transcript-' + iso + '.md';
1799 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1800 - var url = URL.createObjectURL(blob);
1801 - var a = document.createElement('a');
1802 - a.href = url;
1803 - a.download = fname;
1804 - a.style.display = 'none';
1805 - document.body.appendChild(a);
1806 - a.click();
1807 - setTimeout(function() {
1808 - if (a.parentNode) a.parentNode.removeChild(a);
1809 - URL.revokeObjectURL(url);
1810 - }, 100);
1811 -}
1812 -
1813 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1814 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1815 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1816 -function mxchatSyncMenuColors(botId, $wrap) {
1817 - if (!$wrap || !$wrap.length) return;
1818 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1819 - if (!$bot.length) return;
1820 - var cs = window.getComputedStyle($bot[0]);
1821 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1822 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1823 - }
1824 - // Bot text color usually lives on a child div, not .bot-message itself.
1825 - var $textChild = $bot.find('[style*="color"]').first();
1826 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1827 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1828 -}
1829 -
1830 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1831 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1832 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1833 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1834 -// a rebuild before init (never happens, but harmless) just skips it.
1835 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1836 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1837 - var $menu = $wrap.find('.mxchat-header-menu');
1838 - var items = mxchatGetHeaderMenuItems(botId);
1839 -
1840 - $menu.empty();
1841 -
1842 - if (!items.length) {
1843 - $trigger.hide();
1844 - $menu.hide();
1845 - return;
1846 - }
1847 -
1848 - // Clear any inline display:none a previous zero-item render left behind —
1849 - // open/close visibility is governed by the hidden prop + is-open class.
1850 - $trigger.css('display', '');
1851 - $menu.css('display', '');
1852 -
1853 - items.forEach(function(item, idx) {
1854 - var $btn = $('<button>', {
1855 - type: 'button',
1856 - 'class': 'mxchat-menu-item',
1857 - 'role': 'menuitem',
1858 - 'tabindex': '-1',
1859 - 'data-menu-id': item.id,
1860 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1861 - '<span class="mxchat-menu-item-label"></span>'
1862 - });
1863 - $btn.find('.mxchat-menu-item-label').text(item.label);
1864 - $btn.on('click', function(e) {
1865 - e.preventDefault();
1866 - e.stopPropagation();
1867 - if (closeMenuFn) closeMenuFn();
1868 - try { item.action(); } catch (err) { /* no-op */ }
1869 - });
1870 - $menu.append($btn);
1871 - });
1872 -}
1873 -
1874 -// Re-render every menu on the page after a dynamic-settings merge
1875 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1876 -// swapping items under the user mid-interaction yanks focus — and the
1877 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1878 -function mxchatRebuildHeaderMenus() {
1879 - $('.mxchat-header-menu-wrap').each(function() {
1880 - var $wrap = $(this);
1881 - var botId = $wrap.data('bot-id');
1882 - if (!botId) return;
1883 - if (!$wrap.data('mxchatMenuReady')) {
1884 - mxchatInitHeaderMenu(botId);
1885 - return;
1886 - }
1887 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1888 - $wrap.data('mxchatMenuRebuildPending', true);
1889 - return;
1890 - }
1891 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1892 - });
1893 -}
1894 -
1895 -// One-time per-widget init: renders menu items, wires open/close,
1896 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1897 -// trigger. Wiring happens even when there are zero items at init, so a
1898 -// later dynamic-settings rebuild that adds items has a working trigger.
1899 -function mxchatInitHeaderMenu(botId) {
1900 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1901 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1902 -
1903 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1904 - var $menu = $wrap.find('.mxchat-header-menu');
1905 -
1906 - // Initial color sync — covers normal page load.
1907 - mxchatSyncMenuColors(botId, $wrap);
1908 -
1909 - function openMenu() {
1910 - // Re-sync each open in case the active theme changed since init.
1911 - mxchatSyncMenuColors(botId, $wrap);
1912 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1913 - $trigger.attr('aria-expanded', 'true');
1914 - // Focus the first item for keyboard users
1915 - setTimeout(function() {
1916 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1917 - }, 0);
1918 - }
1919 - function closeMenu(returnFocus) {
1920 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1921 - $trigger.attr('aria-expanded', 'false');
1922 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1923 - if (returnFocus) $trigger.trigger('focus');
1924 - // A dynamic-settings rebuild that arrived while the menu was open
1925 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1926 - if ($wrap.data('mxchatMenuRebuildPending')) {
1927 - $wrap.removeData('mxchatMenuRebuildPending');
1928 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1929 - }
1930 - }
1931 -
1932 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1933 - // click-to-collapse handler does not fire.
1934 - $trigger.on('click', function(e) {
1935 - e.preventDefault();
1936 - e.stopPropagation();
1937 - if ($menu.hasClass('is-open')) closeMenu();
1938 - else openMenu();
1939 - });
1940 -
1941 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1942 - $menu.on('click', function(e) {
1943 - e.stopPropagation();
1944 - });
1945 -
1946 - // Outside click closes the menu.
1947 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1948 - if (!$menu.hasClass('is-open')) return;
1949 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1950 - closeMenu();
1951 - });
1952 -
1953 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1954 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1955 - var $items = $menu.find('.mxchat-menu-item');
1956 - var idx = $items.index(this);
1957 - if (e.key === 'Escape') {
1958 - e.preventDefault();
1959 - closeMenu(true);
1960 - } else if (e.key === 'ArrowDown') {
1961 - e.preventDefault();
1962 - var $next = $items.eq((idx + 1) % $items.length);
1963 - $items.attr('tabindex', '-1');
1964 - $next.attr('tabindex', '0').trigger('focus');
1965 - } else if (e.key === 'ArrowUp') {
1966 - e.preventDefault();
1967 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1968 - $items.attr('tabindex', '-1');
1969 - $prev.attr('tabindex', '0').trigger('focus');
1970 - } else if (e.key === 'Enter' || e.key === ' ') {
1971 - e.preventDefault();
1972 - $(this).trigger('click');
1973 - }
1974 - });
1975 - $trigger.on('keydown', function(e) {
1976 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1977 - e.preventDefault();
1978 - closeMenu(true);
1979 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1980 - e.preventDefault();
1981 - openMenu();
1982 - }
1983 - });
1984 -
1985 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1986 - // then do the initial item render.
1987 - $wrap.data('mxchatMenuClose', closeMenu);
1988 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1989 -
1990 - $wrap.data('mxchatMenuReady', true);
1991 -}
1992 -
1993 -// Initialize header menus for every rendered widget on DOM ready.
1994 -$(function() {
1995 - $('.mxchat-header-menu-wrap').each(function() {
1996 - var botId = $(this).data('bot-id');
1997 - if (botId) mxchatInitHeaderMenu(botId);
1998 - });
1999 -
2000 - // Embedded (non-floating) widgets are open from the moment the page
2001 - // renders — refresh dynamic settings at init (plan-32db95). Floating
2002 - // widgets refresh on first launcher open instead.
2003 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
2004 - return !$(this).closest('.floating-chatbot').length;
2005 - }).length > 0;
2006 - if (hasEmbeddedWidget) {
2007 - mxchatRefreshDynamicSettings();
2008 - }
2009 -});
2010 -
2011 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
2012 - try {
2013 - // Determine styles based on sender type
2014 - let messageClass, bgColor, fontColor;
2015 -
2016 - if (sender === "user") {
2017 - messageClass = "user-message";
2018 - bgColor = userMessageBgColor;
2019 - fontColor = userMessageFontColor;
2020 - // Only sanitize user input
2021 - messageText = sanitizeUserInput(messageText);
2022 - } else if (sender === "agent") {
2023 - messageClass = "agent-message";
2024 - bgColor = liveAgentMessageBgColor;
2025 - fontColor = liveAgentMessageFontColor;
2026 - } else {
2027 - messageClass = "bot-message";
2028 - bgColor = botMessageBgColor;
2029 - fontColor = botMessageFontColor;
2030 - }
2031 -
2032 - const messageDiv = $('<div>')
2033 - .addClass(messageClass)
2034 - .attr('dir', 'auto');
2035 -
2036 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2037 - var skipColors = shouldSkipInlineColors(botId);
2038 - if (skipColors) {
2039 - messageDiv.css({
2040 - 'margin-bottom': '1em'
2041 - });
2042 - } else {
2043 - messageDiv.css({
2044 - 'background': bgColor,
2045 - 'color': fontColor,
2046 - 'margin-bottom': '1em'
2047 - });
2048 - }
2049 -
2050 - // Process the message content - always run linkify to convert markdown
2051 - // links and format text. linkify() handles existing HTML safely via
2052 - // negative lookaheads that skip URLs already inside <a> tags.
2053 - let fullMessage = linkify(messageText);
2054 -
2055 - // Add images if provided
2056 - if (images && images.length > 0) {
2057 - fullMessage += '<div class="image-gallery" dir="auto">';
2058 - images.forEach(img => {
2059 - const safeTitle = sanitizeUserInput(img.title);
2060 - const safeUrl = encodeURI(img.image_url);
2061 - const safeThumbnail = encodeURI(img.thumbnail_url);
2062 -
2063 - fullMessage += `
2064 - <div style="margin-bottom: 10px;">
2065 - <strong>${safeTitle}</strong><br>
2066 - <a href="${safeUrl}" target="_blank">
2067 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
2068 - </a>
2069 - </div>`;
2070 - });
2071 - fullMessage += '</div>';
2072 - }
2073 -
2074 - // Append HTML content if provided
2075 - if (messageHtml && sender !== "user") {
2076 - // Only add line breaks if there's actual text content before the HTML
2077 - if (fullMessage && fullMessage.trim()) {
2078 - fullMessage += '<br><br>' + messageHtml;
2079 - } else {
2080 - fullMessage = messageHtml;
2081 - }
2082 - }
2083 -
2084 - messageDiv.html(fullMessage);
2085 -
2086 - if (isTemporary) {
2087 - messageDiv.addClass('temporary-message');
2088 - }
2089 -
2090 - // Append to the correct chatbot instance's chat-box
2091 - var $chatBox = getElement(botId, 'chat-box');
2092 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2093 - // FIXED: Use event delegation for link tracking
2094 - if (sender === "bot" || sender === "agent") {
2095 - attachLinkTracking(messageDiv, messageText, botId);
2096 - }
2097 -
2098 - if (sender === "bot") {
2099 - const lastUserMessage = $chatBox.find('.user-message').last();
2100 - if (lastUserMessage.length) {
2101 - scrollElementToTop(lastUserMessage, botId);
2102 - }
2103 - }
2104 -
2105 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2106 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2107 - }
2108 - });
2109 -
2110 - if (messageText.id) {
2111 - var instance = MxChatInstances.get(botId);
2112 - instance.lastSeenMessageId = messageText.id;
2113 - hideNotification(botId);
2114 - }
2115 - } catch (error) {
2116 - // Error rendering message - silently continue
2117 - }
2118 -}
2119 -
2120 -// Helper function to attach link tracking with proper event handling
2121 -function attachLinkTracking(messageDiv, messageText, botId) {
2122 - botId = botId || 'default';
2123 - // Use a slight delay to ensure DOM is ready
2124 - setTimeout(function() {
2125 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2126 -
2127 - links.each(function() {
2128 - const $link = $(this);
2129 - const originalHref = $link.attr('href');
2130 -
2131 - // Mark as tracked to avoid duplicate handlers
2132 - $link.attr('data-tracked', 'true');
2133 -
2134 - // Only track external URLs
2135 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2136 - // Remove any existing click handlers first
2137 - $link.off('click.tracking');
2138 -
2139 - // Add new click handler with namespace
2140 - $link.on('click.tracking', function(e) {
2141 - e.preventDefault();
2142 - e.stopPropagation();
2143 -
2144 - const messageContext = typeof messageText === 'string'
2145 - ? messageText.substring(0, 200)
2146 - : '';
2147 -
2148 - // Track the click
2149 - $.ajax({
2150 - url: mxchatChat.ajax_url,
2151 - type: 'POST',
2152 - data: {
2153 - action: 'mxchat_track_url_click',
2154 - session_id: getChatSession(botId),
2155 - url: originalHref,
2156 - message_context: messageContext,
2157 - nonce: mxchatChat.nonce
2158 - },
2159 - complete: function() {
2160 - // Always redirect, even if tracking fails
2161 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2162 - window.open(originalHref, '_blank');
2163 - } else {
2164 - window.location.href = originalHref;
2165 - }
2166 - }
2167 - });
2168 -
2169 - return false; // Extra insurance to prevent default
2170 - });
2171 - }
2172 - });
2173 - }, 100); // Small delay to ensure DOM is ready
2174 -}
2175 -
2176 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2177 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2178 - var $chatBox = getElement(botId, 'chat-box');
2179 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2180 -
2181 - // Determine styles
2182 - let bgColor, fontColor;
2183 - if (sender === "user") {
2184 - bgColor = userMessageBgColor;
2185 - fontColor = userMessageFontColor;
2186 - } else if (sender === "agent") {
2187 - bgColor = liveAgentMessageBgColor;
2188 - fontColor = liveAgentMessageFontColor;
2189 - } else {
2190 - bgColor = botMessageBgColor;
2191 - fontColor = botMessageFontColor;
2192 - }
2193 -
2194 - // Always run linkify to convert markdown links and format text.
2195 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2196 - // to avoid double-processing URLs that are already inside <a> tags).
2197 - var fullMessage = linkify(responseText);
2198 -
2199 - if (responseHtml) {
2200 - // Only add line breaks if there's actual text content before the HTML
2201 - if (fullMessage && fullMessage.trim()) {
2202 - fullMessage += '<br><br>' + responseHtml;
2203 - } else {
2204 - fullMessage = responseHtml;
2205 - }
2206 - }
2207 -
2208 - if (images.length > 0) {
2209 - fullMessage += '<div class="image-gallery" dir="auto">';
2210 - images.forEach(img => {
2211 - fullMessage += `
2212 - <div style="margin-bottom: 10px;">
2213 - <strong>${img.title}</strong><br>
2214 - <a href="${img.image_url}" target="_blank">
2215 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2216 - </a>
2217 - </div>`;
2218 - });
2219 - fullMessage += '</div>';
2220 - }
2221 -
2222 - if (lastMessageDiv.length) {
2223 - // Replace content immediately to prevent visual gap between thinking dots and response
2224 - lastMessageDiv
2225 - .html(fullMessage)
2226 - .removeClass('bot-message user-message temporary-message')
2227 - .addClass(messageClass)
2228 - .attr('dir', 'auto');
2229 -
2230 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2231 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2232 - if (!skipColors) {
2233 - lastMessageDiv.css({
2234 - 'background-color': bgColor,
2235 - 'color': fontColor,
2236 - });
2237 - }
2238 -
2239 - // Handle link tracking and scroll
2240 - if (sender === "bot" || sender === "agent") {
2241 - attachLinkTracking(lastMessageDiv, responseText, botId);
2242 -
2243 - const lastUserMessage = $chatBox.find('.user-message').last();
2244 - if (lastUserMessage.length) {
2245 - scrollElementToTop(lastUserMessage, botId);
2246 - }
2247 - // Show notification if chat is hidden
2248 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2249 - if ($floatingChatbot.hasClass('hidden')) {
2250 - showNotification(botId);
2251 - }
2252 - }
2253 -
2254 - // Re-enable chat input after response is displayed
2255 - enableChatInput(botId);
2256 -
2257 - if (sender === "bot" || sender === "agent") {
2258 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2259 - }
2260 - } else {
2261 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2262 - // Re-enable chat input after response is displayed
2263 - enableChatInput(botId);
2264 - }
2265 -}
2266 -
2267 -
2268 - function appendThinkingMessage(botId) {
2269 - botId = botId || 'default';
2270 -
2271 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2272 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2273 - if (indicator && indicator.textContent === 'Live Agent') {
2274 - return;
2275 - }
2276 -
2277 - var $chatBox = getElement(botId, 'chat-box');
2278 -
2279 - // Remove any existing thinking dots in this bot's chat first
2280 - $chatBox.find('.thinking-dots').remove();
2281 -
2282 - // Check if we should skip inline colors (AI theme is active)
2283 - var skipColors = shouldSkipInlineColors(botId);
2284 -
2285 34 // Retrieve the bot message font color and background color
2286 35 var botMessageFontColor = mxchatChat.bot_message_font_color;
2287 36 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2288 37
2289 - // Build thinking dots HTML - skip inline colors if AI theme is active
2290 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2291 38 var thinkingHtml = '<div class="thinking-dots-container">' +
2292 39 '<div class="thinking-dots">' +
2293 - '<span class="dot"' + dotStyle + '></span>' +
2294 - '<span class="dot"' + dotStyle + '></span>' +
2295 - '<span class="dot"' + dotStyle + '></span>' +
40 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
41 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
42 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2296 43 '</div>' +
2297 44 '</div>';
2298 45
2299 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2300 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2301 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2302 - scrollToBottom(botId);
46 + // Append the thinking dots to the chat container (or within the temporary message div)
47 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
48 + scrollToBottom();
2303 49 }
2304 50
2305 - function removeThinkingDots(botId) {
2306 - botId = botId || 'default';
2307 - var $chatBox = getElement(botId, 'chat-box');
2308 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2309 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2310 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2311 - }
51 + // Trigger send button click when "Enter" key is pressed in the input field
52 + $('#chat-input').keypress(function(e) {
53 + if (e.which == 13) {
54 + e.preventDefault();
55 + $('#send-button').click();
56 + }
57 + });
2312 58
2313 - // ====================================
2314 - // TEXT FORMATTING & PROCESSING
2315 - // ====================================
2316 -
59 + // Handle send button click
60 + $('#send-button').click(function() {
61 + sendMessage();
62 + });
63 +
2317 64 function linkify(inputText) {
2318 - if (!inputText) {
2319 - return '';
2320 - }
2321 -
2322 - // Helper function to check if URL is already encoded
2323 - function isUrlEncoded(url) {
2324 - // Check for % followed by exactly 2 hex digits
2325 - return /%[0-9a-fA-F]{2}/.test(url);
2326 - }
2327 -
2328 - // Helper function to safely encode URLs only if needed
2329 - function safeEncodeUrl(url) {
2330 - // If URL already contains encoded characters, return as-is
2331 - if (isUrlEncoded(url)) {
2332 - return url;
2333 - }
2334 - // Otherwise, encode it
2335 - return encodeURI(url);
2336 - }
2337 -
2338 - // Process markdown headers FIRST
2339 - let processedText = formatMarkdownHeaders(inputText);
2340 -
2341 - // Process text styling (bold, italic, strikethrough)
2342 - processedText = formatTextStyling(processedText);
2343 -
2344 - // Process code blocks BEFORE processing links
2345 - processedText = formatCodeBlocks(processedText);
65 + // Convert Markdown-style links to HTML links first
66 + var markdownLinkPattern = /\[([^\]]+)\]\(([^)]+)\)/g;
67 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="_blank">$1</a>');
2346 68
2347 - // Process markdown tables BEFORE converting newlines to paragraphs
2348 - processedText = formatMarkdownTables(processedText);
69 + // URLs starting with http://, https://, or ftp://, but not already inside an <a> tag
70 + var urlPattern = /(\b(https?|ftp):\/\/[-A-Z0-9+&@#\/%?=~_|!:,.;]*[--A-Z0-9+&@#\/%=~_|])(?![^<]*<\/a>)/gim;
71 + replacedText = replacedText.replace(urlPattern, '<a href="$1" target="_blank">$1</a>');
2349 72
2350 - // NOW convert to paragraphs
2351 - processedText = convertNewlinesToBreaks(processedText);
2352 -
2353 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2354 - // This prevents them from being processed as markdown links
2355 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2356 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2357 - // Clean the URL of any trailing punctuation
2358 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2359 - const safeUrl = safeEncodeUrl(cleanUrl);
2360 - // Return as a proper link without the brackets
2361 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2362 - });
2363 -
2364 - // Process markdown links: [text](url) and [](url)
2365 - // Uses balanced parenthesis matching to handle URLs containing parens
2366 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2367 - processedText = (function(input) {
2368 - var result = '';
2369 - var i = 0;
2370 - while (i < input.length) {
2371 - // Look for [ at current position
2372 - if (input[i] === '[') {
2373 - // Find closing ]
2374 - var closeBracket = input.indexOf(']', i + 1);
2375 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2376 - result += input[i];
2377 - i++;
2378 - continue;
2379 - }
2380 - var linkText = input.substring(i + 1, closeBracket);
2381 - // Check if URL starts with http
2382 - var urlStart = closeBracket + 2;
2383 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2384 - result += input[i];
2385 - i++;
2386 - continue;
2387 - }
2388 - // Find balanced closing paren
2389 - var depth = 1;
2390 - var j = urlStart;
2391 - while (j < input.length && depth > 0) {
2392 - if (input[j] === '(') depth++;
2393 - else if (input[j] === ')') depth--;
2394 - if (depth > 0) j++;
2395 - }
2396 - if (depth !== 0) {
2397 - result += input[i];
2398 - i++;
2399 - continue;
2400 - }
2401 - var url = input.substring(urlStart, j);
2402 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2403 - var encodedUrl = safeEncodeUrl(cleanUrl);
2404 - if (!linkText || !linkText.trim()) {
2405 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2406 - } else {
2407 - var safeText = sanitizeUserInput(linkText);
2408 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2409 - }
2410 - i = j + 1; // Skip past the closing )
2411 - } else {
2412 - result += input[i];
2413 - i++;
2414 - }
2415 - }
2416 - return result;
2417 - })(processedText);
2418 -
2419 - // Process phone numbers: [text](tel:number)
2420 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2421 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2422 - const safePhone = safeEncodeUrl(phone);
2423 - const safeText = sanitizeUserInput(text);
2424 - return `<a href="${safePhone}">${safeText}</a>`;
2425 - });
2426 -
2427 - // Process mailto links: [text](mailto:email)
2428 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2429 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2430 - const safeMailto = safeEncodeUrl(mailto);
2431 - const safeText = sanitizeUserInput(text);
2432 - return `<a href="${safeMailto}">${safeText}</a>`;
2433 - });
2434 -
2435 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2436 - // Updated pattern to be more careful about what it matches
2437 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2438 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2439 - // Extra check: make sure this isn't already linked
2440 - if (match.includes('href=') || match.includes('</a>')) {
2441 - return match;
2442 - }
2443 -
2444 - // Clean trailing punctuation
2445 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2446 - const safeUrl = safeEncodeUrl(cleanUrl);
2447 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2448 - });
2449 -
2450 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2451 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2452 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2453 - // Extra check: make sure this isn't already linked
2454 - if (match.includes('href=') || match.includes('</a>')) {
2455 - return match;
2456 - }
2457 -
2458 - // Clean trailing punctuation
2459 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2460 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2461 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2462 - });
2463 -
2464 - return processedText;
2465 -}
2466 -
2467 - function formatMarkdownHeaders(text) {
2468 - // Handle h1 to h6 headers
2469 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2470 - const level = hashes.length;
2471 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2472 - });
2473 - }
2474 -
2475 -function formatTextStyling(text) {
2476 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2477 - const protectedSegments = [];
2478 - let protectedText = text;
2479 -
2480 - // Step 1a: Protect HTML href="..." attributes
2481 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2482 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2483 - protectedSegments.push(match);
2484 - return placeholder;
2485 - });
2486 -
2487 - // Step 1b: Protect Markdown links [text](url)
2488 - // This is crucial - we need to protect the URLs in markdown format
2489 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2490 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2491 - protectedSegments.push(match);
2492 - return placeholder;
2493 - });
2494 -
2495 - // Step 1c: Also protect bare URLs that might exist
2496 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2497 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2498 - protectedSegments.push(match);
2499 - return placeholder;
2500 - });
2501 -
2502 - // Step 2: Now apply text styling to the protected text
2503 - // Handle bold text (**text**)
2504 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
73 + // URLs starting with "www." not already inside an <a> tag
74 + var wwwPattern = /(^|[^\/])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
75 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="_blank">$2</a>');
2505 76
2506 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2507 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2508 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2509 -
2510 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2511 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2512 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2513 -
2514 - // Handle strikethrough (~~text~~)
2515 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2516 -
2517 - // Step 3: Restore all protected segments
2518 - protectedSegments.forEach((original, index) => {
2519 - const placeholder = `__PROTECTED_${index}__`;
2520 - protectedText = protectedText.replace(placeholder, original);
2521 - });
2522 -
2523 - return protectedText;
2524 -}
2525 - function formatBoldText(text) {
2526 - // This function is kept for compatibility but now uses formatTextStyling
2527 - return formatTextStyling(text);
77 + return replacedText;
2528 78 }
2529 -
2530 -function convertNewlinesToBreaks(text) {
2531 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2532 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2533 -
2534 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2535 - return paragraphs
2536 - .map(para => para.trim())
2537 - .filter(para => para.length > 0) // Remove empty paragraphs
2538 - .map(para => `<p>${para}</p>`)
2539 - .join('');
2540 -}
2541 - function formatCodeBlocks(text) {
2542 - // Handle fenced code blocks with language specification (```language)
2543 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2544 - const lang = language || 'text';
2545 - const escapedCode = escapeHtml(code.trim());
2546 - return `<div class="mxchat-code-block-container">
2547 - <div class="mxchat-code-header">
2548 - <span class="mxchat-code-language">${lang}</span>
2549 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2550 - </div>
2551 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2552 - </div>`;
2553 - });
2554 79
2555 - // Handle inline code with single backticks
2556 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
80 + // Updated appendMessage function
81 + function appendMessage(sender, message, isTemporary = false) {
82 + var messageClass = sender === "user" ? "user-message" : "bot-message";
83 + var bgColor = sender === "user" ? mxchatChat.user_message_bg_color : mxchatChat.bot_message_bg_color;
84 + var fontColor = sender === "user" ? mxchatChat.user_message_font_color : mxchatChat.bot_message_font_color;
2557 85
2558 - // Handle raw PHP tags (legacy support)
2559 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2560 - const escapedCode = escapeHtml(match);
2561 - return `<div class="mxchat-code-block-container">
2562 - <div class="mxchat-code-header">
2563 - <span class="mxchat-code-language">php</span>
2564 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2565 - </div>
2566 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2567 - </div>`;
86 + var messageDiv = $('<div>').addClass(messageClass).css({
87 + 'background': bgColor,
88 + 'color': fontColor
2568 89 });
2569 90
2570 - return text;
2571 - }
91 + if (sender === "assistant") {
92 + var codeRegex = /```([^]+)```/; // Regex to detect code blocks
93 + var match = codeRegex.exec(message);
94 + message = linkify(message);
2572 95
2573 - function formatMarkdownTables(text) {
2574 - var lines = text.split('\n');
2575 - var result = [];
2576 - var i = 0;
96 + if (match) {
97 + var beforeCode = message.substring(0, match.index);
98 + var codePart = match[1]; // Extracted code content
99 + var afterCode = message.substring(match.index + match[0].length);
2577 100
2578 - while (i < lines.length) {
2579 - // Check for a table: current line has pipes AND next line is a separator row
2580 - if (i + 1 < lines.length &&
2581 - lines[i].indexOf('|') !== -1 &&
2582 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2583 -
2584 - var tableLines = [];
2585 - var headerLine = lines[i];
2586 - var separatorLine = lines[i + 1];
2587 - tableLines.push(headerLine);
2588 - tableLines.push(separatorLine);
2589 -
2590 - // Collect remaining table rows
2591 - var j = i + 2;
2592 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2593 - tableLines.push(lines[j]);
2594 - j++;
101 + if (beforeCode.trim()) {
102 + messageDiv.append($('<span>').html(convertNewlinesToBreaks(beforeCode)));
2595 103 }
2596 104
2597 - // Parse alignment from separator row
2598 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2599 - var alignments = sepCells.map(function(cell) {
2600 - var trimmed = cell.trim();
2601 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2602 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2603 - return 'left';
2604 - });
105 + var codeBlock = $('<pre>').append($('<code>').text(codePart));
106 + var copyButton = $('<button>').text('Copy').addClass('copy-btn');
107 + messageDiv.append(codeBlock).append(copyButton);
2605 108
2606 - // Build HTML table
2607 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2608 -
2609 - // Header row
2610 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2611 - html += '<thead><tr>';
2612 - headerCells.forEach(function(cell, idx) {
2613 - var align = alignments[idx] || 'left';
2614 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
109 + copyButton.on('click', function() {
110 + copyToClipboard(codePart);
111 + alert('Code copied to clipboard!');
2615 112 });
2616 - html += '</tr></thead>';
2617 113
2618 - // Body rows
2619 - html += '<tbody>';
2620 - for (var r = 2; r < tableLines.length; r++) {
2621 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2622 - html += '<tr>';
2623 - rowCells.forEach(function(cell, idx) {
2624 - var align = alignments[idx] || 'left';
2625 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2626 - });
2627 - html += '</tr>';
114 + if (afterCode.trim()) {
115 + messageDiv.append($('<span>').html(convertNewlinesToBreaks(afterCode)));
2628 116 }
2629 - html += '</tbody></table></div>';
2630 -
2631 - result.push(html);
2632 - i = j;
2633 117 } else {
2634 - result.push(lines[i]);
2635 - i++;
118 + messageDiv.html(formatBoldText(convertNewlinesToBreaks(message)));
2636 119 }
2637 - }
2638 -
2639 - return result.join('\n');
2640 - }
2641 -
2642 - function sanitizeUserInput(text) {
2643 - const div = document.createElement('div');
2644 - div.textContent = text;
2645 - return div.innerHTML;
2646 - }
2647 -
2648 - function escapeHtml(unsafe) {
2649 - // Skip escaping if it's already escaped or contains HTML code block markup
2650 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2651 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2652 - return unsafe;
2653 - }
2654 -
2655 - return unsafe
2656 - .replace(/&/g, "&amp;")
2657 - .replace(/</g, "&lt;")
2658 - .replace(/>/g, "&gt;")
2659 - .replace(/"/g, "&quot;")
2660 - .replace(/'/g, "&#039;");
2661 - }
2662 -
2663 - function decodeHTMLEntities(text) {
2664 - var textArea = document.createElement('textarea');
2665 - textArea.innerHTML = text;
2666 - return textArea.value;
2667 - }
2668 -
2669 - // ====================================
2670 - // UI & SCROLLING CONTROLS
2671 - // ====================================
2672 -
2673 - function scrollToBottom(botIdOrInstant, instant) {
2674 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2675 - var botId = 'default';
2676 - if (typeof botIdOrInstant === 'string') {
2677 - botId = botIdOrInstant;
2678 - instant = instant || false;
2679 - } else if (typeof botIdOrInstant === 'boolean') {
2680 - instant = botIdOrInstant;
2681 120 } else {
2682 - instant = false;
121 + messageDiv.html(formatBoldText(convertNewlinesToBreaks(message)));
2683 122 }
2684 123
2685 - var chatBox = getElement(botId, 'chat-box');
2686 - if (instant) {
2687 - // Instantly set the scroll position to the bottom
2688 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2689 - } else {
2690 - // Use requestAnimationFrame for smoother scrolling if needed
2691 - let start = null;
2692 - const scrollHeight = chatBox.prop("scrollHeight");
2693 - const initialScroll = chatBox.scrollTop();
2694 - const distance = scrollHeight - initialScroll;
2695 - const duration = 500; // Duration in ms
2696 -
2697 - function smoothScroll(timestamp) {
2698 - if (!start) start = timestamp;
2699 - const progress = timestamp - start;
2700 - const currentScroll = initialScroll + (distance * (progress / duration));
2701 - chatBox.scrollTop(currentScroll);
2702 -
2703 - if (progress < duration) {
2704 - requestAnimationFrame(smoothScroll);
2705 - } else {
2706 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2707 - }
2708 - }
2709 -
2710 - requestAnimationFrame(smoothScroll);
124 + if (isTemporary) {
125 + messageDiv.addClass('temporary-message'); // Add a class for temporary messages
2711 126 }
2712 - }
2713 127
2714 - function scrollElementToTop(element, botId, topOffset) {
2715 - botId = botId || 'default';
2716 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2717 - var chatBox = getElement(botId, 'chat-box');
2718 - var elementTop = element.position().top + chatBox.scrollTop();
2719 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
128 + messageDiv.hide().appendTo('#chat-box').fadeIn(300); // Fade in the new message
2720 129 }
2721 130
2722 - function showChatWidget(botId) {
2723 - botId = botId || 'default';
2724 - var $button = getElement(botId, 'floating-chatbot-button');
2725 - // First ensure display is set
2726 - $button.css('display', 'flex');
2727 - // Then handle the fade
2728 - $button.fadeTo(500, 1);
2729 - // Force visibility
2730 - $button.removeClass('hidden');
2731 - }
131 + // Function to replace the last message in the chat
132 + function replaceLastMessage(sender, newMessage) {
133 + var messageClass = sender === "user" ? "user-message" : "bot-message";
134 + var lastMessageDiv = $('#chat-box').find('.' + messageClass + '.temporary-message').last();
2732 135
2733 - function hideChatWidget(botId) {
2734 - botId = botId || 'default';
2735 - var $button = getElement(botId, 'floating-chatbot-button');
2736 - $button.css('display', 'none');
2737 - $button.addClass('hidden');
2738 - }
2739 -
2740 - function disableScroll() {
2741 - if (isMobile()) {
2742 - $('body').css('overflow', 'hidden');
136 + // Check if the new message is the rate limit message before replacing
137 + if (newMessage === mxchatChat.rate_limit_message) {
138 + // Append rate limit message without replacing anything
139 + appendMessage("bot", newMessage);
140 + return; // Exit the function to prevent replacing the rate limit message
2743 141 }
2744 - }
2745 -
2746 - function enableScroll() {
2747 - if (isMobile()) {
2748 - $('body').css('overflow', '');
142 + if (lastMessageDiv.length) {
143 + lastMessageDiv.fadeOut(200, function() {
144 + // Replace the content and fade in
145 + $(this).html(newMessage).removeClass('temporary-message').fadeIn(200);
146 + });
147 + } else {
148 + appendMessage(sender, newMessage);
2749 149 }
150 + scrollToBottom();
2750 151 }
2751 -
2752 - function isMobile() {
2753 - // This can be a simple check, or more sophisticated detection of mobile devices
2754 - return window.innerWidth <= 768; // Example threshold for mobile devices
2755 - }
2756 -
2757 - function setFullHeight() {
2758 - var vh = $(window).innerHeight() * 0.01;
2759 - $(':root').css('--vh', vh + 'px');
2760 - }
2761 152
153 + function scrollToBottom() {
154 + var chatBox = $('#chat-box');
155 + var newMessage = chatBox.children().last();
2762 156
2763 - // ====================================
2764 - // NOTIFICATION SYSTEM
2765 - // ====================================
2766 -
2767 - function createNotificationBadge() {
2768 - const chatButton = document.getElementById('floating-chatbot-button');
157 + // Calculate the position to scroll to
158 + // which is the top of the last message
159 + var positionToScroll = newMessage.position().top + chatBox.scrollTop();
2769 160
2770 - if (!chatButton) return;
2771 -
2772 - // Remove any existing badge first
2773 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2774 - if (existingBadge) {
2775 - existingBadge.remove();
2776 - }
2777 -
2778 - notificationBadge = document.createElement('div');
2779 - notificationBadge.className = 'chat-notification-badge';
2780 - notificationBadge.style.cssText = `
2781 - display: none;
2782 - position: absolute;
2783 - top: -5px;
2784 - right: -5px;
2785 - background-color: red;
2786 - color: white;
2787 - border-radius: 50%;
2788 - padding: 4px 8px;
2789 - font-size: 12px;
2790 - font-weight: bold;
2791 - z-index: 10001;
2792 - `;
2793 - chatButton.style.position = 'relative';
2794 - chatButton.appendChild(notificationBadge);
2795 -
161 + // Animate the scrolling to the calculated position
162 + chatBox.animate({
163 + scrollTop: positionToScroll
164 + }, 500);
2796 165 }
2797 -
2798 - function showNotification(botId) {
2799 - botId = botId || 'default';
2800 - const badge = getElementDOM(botId, 'chat-notification-badge');
2801 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2802 - if (badge && $floatingChatbot.hasClass('hidden')) {
2803 - badge.style.display = 'block';
2804 - badge.textContent = '1';
2805 - }
2806 - }
2807 166
2808 - function hideNotification(botId) {
2809 - botId = botId || 'default';
2810 - const badge = getElementDOM(botId, 'chat-notification-badge');
2811 - if (badge) {
2812 - badge.style.display = 'none';
2813 - }
167 + // Function to format text with **bold** inside double asterisks
168 + function formatBoldText(text) {
169 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2814 170 }
2815 171
2816 - function startNotificationChecking(botId) {
2817 - botId = botId || 'default';
2818 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2819 - if (!chatPersistenceEnabled) return;
172 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
173 + function convertNewlinesToBreaks(text) {
174 + var lines = text.split('\n');
175 + var formattedText = '';
2820 176
2821 - createNotificationBadge(botId);
2822 - var instance = MxChatInstances.get(botId);
2823 - instance.notificationCheckInterval = setInterval(function() {
2824 - checkForNewMessages(botId);
2825 - }, 30000); // Check every 30 seconds
2826 - }
2827 -
2828 - function stopNotificationChecking(botId) {
2829 - botId = botId || 'default';
2830 - var instance = MxChatInstances.get(botId);
2831 - if (instance.notificationCheckInterval) {
2832 - clearInterval(instance.notificationCheckInterval);
177 + for (var i = 0; i < lines.length; i++) {
178 + formattedText += lines[i] + '<br>';
2833 179 }
2834 - }
2835 -
2836 - function checkForNewMessages() {
2837 - const sessionId = getChatSession();
2838 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2839 -
2840 - if (!chatPersistenceEnabled) return;
2841 -
2842 - $.ajax({
2843 - url: mxchatChat.ajax_url,
2844 - type: 'POST',
2845 - data: {
2846 - action: 'mxchat_check_new_messages',
2847 - session_id: sessionId,
2848 - last_seen_id: lastSeenMessageId,
2849 - nonce: mxchatChat.nonce
2850 - },
2851 - success: function(response) {
2852 - if (response.success && response.data.hasNewMessages) {
2853 - showNotification();
2854 - }
2855 - }
2856 - });
2857 - }
2858 180
2859 -
2860 -// ====================================
2861 -// LIVE AGENT FUNCTIONALITY
2862 -// ====================================
2863 -
2864 -function startPolling(botId) {
2865 - botId = botId || 'default';
2866 - var instance = MxChatInstances.get(botId);
2867 - // Clear any existing interval first
2868 - stopPolling(botId);
2869 - instance.pollingInterval = setInterval(function() {
2870 - checkForAgentMessages(botId);
2871 - }, 5000);
2872 -}
2873 -
2874 -function stopPolling(botId) {
2875 - botId = botId || 'default';
2876 - var instance = MxChatInstances.get(botId);
2877 - if (instance.pollingInterval) {
2878 - clearInterval(instance.pollingInterval);
2879 - instance.pollingInterval = null;
181 + return formattedText;
2880 182 }
2881 -}
2882 183
2883 -function checkForAgentMessages(botId) {
2884 - botId = botId || 'default';
2885 - var instance = MxChatInstances.get(botId);
2886 - const sessionId = getChatSession(botId);
2887 - $.ajax({
2888 - url: mxchatChat.ajax_url,
2889 - type: 'POST',
2890 - dataType: 'json',
2891 - data: {
2892 - action: 'mxchat_fetch_new_messages',
2893 - session_id: sessionId,
2894 - last_seen_id: instance.lastSeenMessageId,
2895 - persistence_enabled: 'true',
2896 - nonce: mxchatChat.nonce
2897 - },
2898 - success: function (response) {
2899 - if (response.success && response.data?.new_messages) {
2900 - let hasNewMessage = false;
2901 -
2902 - response.data.new_messages.forEach(function (message) {
2903 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2904 - hasNewMessage = true;
2905 - appendMessage("agent", message.content, '', [], false, botId);
2906 - instance.lastSeenMessageId = message.id;
2907 - instance.processedMessageIds.add(message.id);
2908 - }
2909 - });
2910 -
2911 - if (hasNewMessage) {
2912 - enableChatInput(botId);
2913 - }
2914 -
2915 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2916 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2917 - showNotification(botId);
2918 - }
2919 -
2920 - scrollToBottom(botId, true);
2921 - }
2922 -
2923 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2924 - if (response.success && response.data?.chat_mode) {
2925 - updateChatModeIndicator(response.data.chat_mode, botId);
2926 - }
2927 - },
2928 - error: function (xhr, status, error) {
2929 - // Polling error - silently continue
2930 - }
2931 - });
2932 -}
2933 -
2934 - // ====================================
2935 - // CHAT HISTORY & PERSISTENCE
2936 - // ====================================
2937 -
2938 -function loadChatHistory(botId, onComplete) {
2939 - botId = botId || 'default';
2940 - var instance = MxChatInstances.get(botId);
2941 -
2942 - // Prevent duplicate loading
2943 - if (instance.chatHistoryLoaded) {
2944 - if (onComplete) onComplete();
2945 - return;
184 + // Copy to clipboard function
185 + // Function to copy text to clipboard
186 + function copyToClipboard(text) {
187 + var tempInput = $('<input>');
188 + $('body').append(tempInput);
189 + tempInput.val(text).select();
190 + document.execCommand('copy');
191 + tempInput.remove();
2946 192 }
2947 193
2948 - // Use getChatSession which returns null if no session exists (does NOT create one)
2949 - var sessionId = getChatSession(botId);
2950 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
194 + // Retrieve the custom rate limit message
195 + var rateLimitMessage = mxchatChat.rate_limit_message || "Rate limit exceeded. Please try again later.";
2951 196
2952 - // No session yet — nothing to load. History will load after first message via ensureSession.
2953 - if (!sessionId) {
2954 - instance.chatHistoryLoaded = true;
2955 - if (onComplete) onComplete();
2956 - return;
2957 - }
2958 -
2959 - if (chatPersistenceEnabled && sessionId) {
197 + // Call MxChat API
198 + function callMxChat(message, callback) {
2960 199 $.ajax({
2961 200 url: mxchatChat.ajax_url,
2962 201 type: 'POST',
2963 202 dataType: 'json',
2964 203 data: {
2965 - action: 'mxchat_fetch_conversation_history',
2966 - session_id: sessionId
204 + action: 'mxchat_handle_chat_request',
205 + message: message,
206 + nonce: mxchatChat.nonce
2967 207 },
2968 208 success: function(response) {
2969 - // Handle session reset (IP changed while user was away)
2970 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2971 - // Silent reset — new session but don't clear UI
2972 - MxChatInstances.silentResetSession(botId);
2973 - instance.chatHistoryLoaded = true; // Prevent retry loop
2974 - if (onComplete) onComplete();
2975 - return;
209 + //console.log("API Response:", response);
210 + removeThinkingDots();
211 +
212 + if (response.message && typeof response.message === 'string') {
213 + // Handle the valid response
214 + var botMessage = linkify(response.message);
215 + botMessage = convertNewlinesToBreaks(botMessage);
216 + callback(botMessage);
217 + } else if (response.error) {
218 + // Handle errors returned by the server
219 + appendMessage("bot", response.error.message || "An unexpected error occurred.");
220 + } else {
221 + // Handle unexpected formats
222 + //console.log("Unexpected API response format:", response);
223 + appendMessage("bot", "An unexpected response was received. Please try again.");
2976 224 }
2977 -
2978 - // Check if the response indicates success
2979 - if (response.success) {
2980 - // Handle case where conversation data exists and is an array
2981 - if (response.data && Array.isArray(response.data.conversation)) {
2982 - var $chatBox = getElement(botId, 'chat-box');
2983 - var $fragment = $(document.createDocumentFragment());
2984 - let highestMessageId = instance.lastSeenMessageId;
2985 -
2986 - // Update chat mode if provided
2987 - if (response.data.chat_mode) {
2988 - updateChatModeIndicator(response.data.chat_mode, botId);
2989 - }
2990 -
2991 - // Only process if there are actual messages
2992 - if (response.data.conversation.length > 0) {
2993 - // IMPORTANT: Clear existing messages before loading history
2994 - $chatBox.empty();
2995 -
2996 - $.each(response.data.conversation, function(index, message) {
2997 - // Skip agent messages if persistence is off
2998 - if (!chatPersistenceEnabled && message.role === 'agent') {
2999 - return;
3000 - }
3001 -
3002 - var messageClass, messageBgColor, messageFontColor;
3003 -
3004 - switch (message.role) {
3005 - case 'user':
3006 - messageClass = 'user-message';
3007 - messageBgColor = userMessageBgColor;
3008 - messageFontColor = userMessageFontColor;
3009 - break;
3010 - case 'agent':
3011 - messageClass = 'agent-message';
3012 - messageBgColor = liveAgentMessageBgColor;
3013 - messageFontColor = liveAgentMessageFontColor;
3014 - break;
3015 - default:
3016 - messageClass = 'bot-message';
3017 - messageBgColor = botMessageBgColor;
3018 - messageFontColor = botMessageFontColor;
3019 - break;
3020 - }
3021 -
3022 - var messageElement = $('<div>').addClass(messageClass)
3023 - .css({
3024 - 'background': messageBgColor,
3025 - 'color': messageFontColor
3026 - });
3027 -
3028 - var content = message.content;
3029 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
3030 - content = decodeHTMLEntities(content);
3031 -
3032 - // Skip linkify for messages containing structured HTML
3033 - // (forms, product cards, galleries, etc.) to avoid
3034 - // markdown formatting corrupting HTML attributes
3035 - // (e.g. underscores in name="field_name" becoming <em> tags)
3036 - if (content.includes("mxchat-product-card") ||
3037 - content.includes("mxchat-image-gallery") ||
3038 - content.includes("mxchat-featured-products") ||
3039 - content.includes("mxchat-youtube-embed") ||
3040 - content.includes("<form") ||
3041 - content.includes("<input") ||
3042 - content.includes("<select") ||
3043 - content.includes("<textarea")) {
3044 - messageElement.html(content);
3045 - } else {
3046 - var formattedContent = linkify(content);
3047 - messageElement.html(formattedContent);
3048 - }
3049 -
3050 - $fragment.append(messageElement);
3051 -
3052 - // Track message IDs
3053 - if (message.id) {
3054 - highestMessageId = Math.max(highestMessageId, message.id);
3055 - instance.processedMessageIds.add(message.id);
3056 - }
3057 - });
3058 -
3059 - // Only append messages and scroll if we have content
3060 - $chatBox.append($fragment);
3061 - scrollToBottom(botId, true);
3062 -
3063 - // Collapse quick questions if we have conversation history
3064 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3065 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3066 - collapseQuickQuestions(botId);
3067 - }
3068 -
3069 - // Update lastSeenMessageId after history loads
3070 - instance.lastSeenMessageId = highestMessageId;
3071 -
3072 - // Only update chat mode if persistence is enabled and we have messages
3073 - if (chatPersistenceEnabled) {
3074 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3075 - if (lastMessage.role === 'agent') {
3076 - updateChatModeIndicator('agent', botId);
3077 - }
3078 - }
3079 -
3080 - // Mark as loaded ONLY after successful load
3081 - instance.chatHistoryLoaded = true;
3082 - }
3083 - }
3084 - }
3085 - if (onComplete) onComplete();
3086 225 },
3087 - error: function(xhr, status, error) {
3088 - // Error loading chat history - silently continue
3089 - if (onComplete) onComplete();
226 + error: function(jqXHR, textStatus, errorThrown) {
227 + //console.error("AJAX Error:", textStatus, errorThrown);
228 + removeThinkingDots();
229 + appendMessage("bot", "Error communicating with the server.");
3090 230 }
3091 231 });
3092 - } else {
3093 - if (onComplete) onComplete();
3094 232 }
3095 -}
3096 233
3097 234
3098 - // ====================================
3099 - // FILE UPLOAD FUNCTIONALITY
3100 - // ====================================
3101 -
3102 - function addSafeEventListener(elementId, eventType, handler) {
3103 - const element = document.getElementById(elementId);
3104 - if (element) {
3105 - element.addEventListener(eventType, handler);
3106 - }
235 + // Helper function to check if a string is an image HTML
236 + function isImageHtml(str) {
237 + return str.startsWith('<img') && str.endsWith('>');
3107 238 }
3108 -
3109 - function showActivePdf(filename, botId) {
3110 - botId = botId || 'default';
3111 - const container = getElementDOM(botId, 'active-pdf-container');
3112 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3113 239
3114 - if (!container || !nameElement) {
3115 - return;
3116 - }
3117 -
3118 - nameElement.textContent = filename;
3119 - container.style.display = 'flex';
240 + // Function to remove thinking dots
241 + function removeThinkingDots() {
242 + $('.thinking-dots').closest('.temporary-message').remove();
3120 243 }
3121 244
3122 - function showActiveWord(filename, botId) {
3123 - botId = botId || 'default';
3124 - const container = getElementDOM(botId, 'active-word-container');
3125 - const nameElement = getElementDOM(botId, 'active-word-name');
3126 -
3127 - if (!container || !nameElement) {
3128 - return;
3129 - }
3130 -
3131 - nameElement.textContent = filename;
3132 - container.style.display = 'flex';
245 + function isMobile() {
246 + // This can be a simple check, or more sophisticated detection of mobile devices
247 + return window.innerWidth <= 768; // Example threshold for mobile devices
3133 248 }
3134 249
3135 - function removeActivePdf(botId) {
3136 - botId = botId || 'default';
3137 - var instance = MxChatInstances.get(botId);
3138 - const container = getElementDOM(botId, 'active-pdf-container');
3139 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3140 -
3141 - if (!container || !nameElement || !instance.activePdfFile) return;
3142 -
3143 - fetch(mxchatChat.ajax_url, {
3144 - method: 'POST',
3145 - headers: {
3146 - 'Content-Type': 'application/x-www-form-urlencoded',
3147 - },
3148 - body: new URLSearchParams({
3149 - 'action': 'mxchat_remove_pdf',
3150 - 'session_id': getChatSession(botId),
3151 - 'nonce': mxchatChat.nonce
3152 - })
3153 - })
3154 - .then(response => response.json())
3155 - .then(data => {
3156 - if (data.success) {
3157 - container.style.display = 'none';
3158 - nameElement.textContent = '';
3159 - instance.activePdfFile = null;
3160 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
3161 - }
3162 - })
3163 - .catch(error => {
3164 - // Error removing PDF - silently continue
3165 - });
3166 - }
3167 -
3168 - function removeActiveWord(botId) {
3169 - botId = botId || 'default';
3170 - var instance = MxChatInstances.get(botId);
3171 - const container = getElementDOM(botId, 'active-word-container');
3172 - const nameElement = getElementDOM(botId, 'active-word-name');
3173 -
3174 - if (!container || !nameElement || !instance.activeWordFile) return;
3175 -
3176 - fetch(mxchatChat.ajax_url, {
3177 - method: 'POST',
3178 - headers: {
3179 - 'Content-Type': 'application/x-www-form-urlencoded',
3180 - },
3181 - body: new URLSearchParams({
3182 - 'action': 'mxchat_remove_word',
3183 - 'session_id': getChatSession(botId),
3184 - 'nonce': mxchatChat.nonce
3185 - })
3186 - })
3187 - .then(response => response.json())
3188 - .then(data => {
3189 - if (data.success) {
3190 - container.style.display = 'none';
3191 - nameElement.textContent = '';
3192 - instance.activeWordFile = null;
3193 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
3194 - }
3195 - })
3196 - .catch(error => {
3197 - // Error removing Word document - silently continue
3198 - });
3199 - }
3200 -
3201 - // ====================================
3202 - // CONSENT & COMPLIANCE (GDPR)
3203 - // ====================================
3204 -
3205 - function initializeChatVisibility(botId) {
3206 - botId = botId || 'default';
3207 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3208 - mxchatChat.complianz_toggle === '1' ||
3209 - mxchatChat.complianz_toggle === 1;
3210 -
3211 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3212 - // Initial check
3213 - checkConsentAndShowChat(botId);
3214 -
3215 - // Listen for consent changes
3216 - $(document).on('cmplz_status_change', function(event) {
3217 - checkConsentAndShowChat(botId);
3218 - });
3219 - } else {
3220 - // If Complianz is not enabled, always show
3221 - getElement(botId, 'floating-chatbot-button')
3222 - .css('display', 'flex')
3223 - .removeClass('hidden no-consent')
3224 - .fadeTo(500, 1);
3225 -
3226 - // Also check pre-chat message when Complianz is not enabled
3227 - checkPreChatDismissal(botId);
250 + function disableScroll() {
251 + if (isMobile()) {
252 + $('body').css('overflow', 'hidden');
3228 253 }
3229 254 }
3230 255
3231 -
3232 - function checkConsentAndShowChat(botId) {
3233 - botId = botId || 'default';
3234 - var consentStatus = cmplz_has_consent('marketing');
3235 - var consentType = complianz.consenttype;
3236 -
3237 - let $widget = getElement(botId, 'floating-chatbot-button');
3238 - let $chatbot = getElement(botId, 'floating-chatbot');
3239 - let $preChat = getElement(botId, 'pre-chat-message');
3240 -
3241 - if (consentStatus === true) {
3242 - $widget
3243 - .removeClass('no-consent')
3244 - .css('display', 'flex')
3245 - .removeClass('hidden')
3246 - .fadeTo(500, 1);
3247 - $chatbot.removeClass('no-consent');
3248 -
3249 - // Show pre-chat message if not dismissed
3250 - checkPreChatDismissal(botId);
3251 - } else {
3252 - $widget
3253 - .addClass('no-consent')
3254 - .fadeTo(500, 0, function() {
3255 - $(this)
3256 - .css('display', 'none')
3257 - .addClass('hidden');
3258 - });
3259 - $chatbot.addClass('no-consent');
3260 -
3261 - // Hide pre-chat message when no consent
3262 - $preChat.hide();
256 + function enableScroll() {
257 + if (isMobile()) {
258 + $('body').css('overflow', '');
3263 259 }
3264 260 }
3265 261
3266 -
3267 - // ====================================
3268 - // PRE-CHAT MESSAGE HANDLING
3269 - // ====================================
3270 -
3271 - function checkPreChatDismissal(botId) {
3272 - botId = botId || 'default';
3273 - try {
3274 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3275 - if (dismissedAt) {
3276 - // Re-show after 24 hours
3277 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3278 - if (elapsed < 86400000) {
3279 - getElement(botId, 'pre-chat-message').hide();
3280 - return;
3281 - }
3282 - // Expired — clear and show again
3283 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
3284 - }
3285 - getElement(botId, 'pre-chat-message').fadeIn(250);
3286 - } catch (e) {
3287 - // localStorage unavailable — show the message
3288 - getElement(botId, 'pre-chat-message').fadeIn(250);
3289 - }
262 + // Show and fade in the chat widget after a delay
263 + function showAndFadeInChatWidget() {
264 + // Wait for 5 seconds before showing and starting the fade-in
265 + setTimeout(function() {
266 + $('#floating-chatbot-button').css('display', 'flex').fadeTo(500, 1);
267 + $('#pre-chat-message').fadeIn(500); // Fade in the pre-chat message
268 + }, 250);
3290 269 }
3291 270
3292 - function handlePreChatDismissal(botId) {
3293 - botId = botId || 'default';
3294 - getElement(botId, 'pre-chat-message').fadeOut(200);
3295 - try {
3296 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3297 - } catch (e) {
3298 - // localStorage unavailable — dismissal won't persist
3299 - }
3300 - }
271 + // Call the function when the document is ready
272 + showAndFadeInChatWidget();
3301 273
3302 -
3303 - // ====================================
3304 - // UTILITY FUNCTIONS
3305 - // ====================================
3306 -
3307 - function copyToClipboard(text) {
3308 - var tempInput = $('<input>');
3309 - $('body').append(tempInput);
3310 - tempInput.val(text).select();
3311 - document.execCommand('copy');
3312 - tempInput.remove();
3313 - }
3314 -
3315 -
3316 - function isImageHtml(str) {
3317 - return str.startsWith('<img') && str.endsWith('>');
3318 - }
3319 -
3320 -
3321 - // ====================================
3322 - // EVENT HANDLERS & INITIALIZATION
3323 - // ====================================
3324 -
3325 -$(document).on('click', '.mxchat-popular-question', function () {
3326 - var question = $(this).text();
3327 - var botId = getBotIdFromElement(this);
3328 -
3329 - // Append the question as if the user typed it
3330 - appendMessage("user", question, '', [], false, botId);
3331 -
3332 - // Only collapse if there are questions
3333 - if (hasQuickQuestions(botId)) {
3334 - collapseQuickQuestions(botId);
3335 - }
3336 -
3337 - // Send the question to the server
3338 - sendMessageToChatbot(question, botId);
3339 -});
3340 -
3341 -$(document).on('click', '.questions-toggle-btn', function(e) {
3342 - e.preventDefault();
3343 - e.stopPropagation();
3344 - var botId = getBotIdFromElement(this);
3345 - expandQuickQuestions(botId);
3346 -});
3347 -
3348 -$(document).on('click', '.questions-collapse-btn', function(e) {
3349 - e.preventDefault();
3350 - e.stopPropagation();
3351 - var botId = getBotIdFromElement(this);
3352 - collapseQuickQuestions(botId);
3353 -});
3354 -
3355 -// Consent-safe YouTube embed (plan 03ba33): the server only ever ships a
3356 -// thumbnail facade — no Google iframe exists until the visitor taps play.
3357 -// Delegated so it also works for embeds restored from chat history.
3358 -$(document).on('click', '.mxchat-youtube-embed .mxchat-youtube-facade', function(e) {
3359 - e.preventDefault();
3360 - var $wrap = $(this).closest('.mxchat-youtube-embed');
3361 - var videoId = String($wrap.data('video-id') || '').replace(/[^A-Za-z0-9_-]/g, '');
3362 - if (!videoId) {
3363 - return;
3364 - }
3365 - var title = $wrap.find('.mxchat-youtube-title').text() || 'YouTube video';
3366 - var $iframe = $('<iframe>', {
3367 - src: 'https://www.youtube-nocookie.com/embed/' + videoId + '?autoplay=1&rel=0',
3368 - title: title,
3369 - allow: 'accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture',
3370 - allowfullscreen: true,
3371 - frameborder: 0
3372 - }).addClass('mxchat-youtube-iframe');
3373 - $wrap.addClass('mxchat-youtube-playing');
3374 - $(this).replaceWith($iframe);
3375 -});
3376 -
3377 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3378 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3379 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3380 - if (e.type === 'keydown') {
3381 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3382 - e.preventDefault();
3383 - }
3384 - var botId = getBotIdFromElement(this);
3385 - var $chatbot = getElement(botId, 'floating-chatbot');
3386 - var $badge = getElement(botId, 'chat-notification-badge');
3387 - var $preChat = getElement(botId, 'pre-chat-message');
3388 -
3389 - if ($chatbot.hasClass('hidden')) {
3390 - $chatbot.removeClass('hidden').addClass('visible')
3391 - .attr('aria-modal', 'true').attr('role', 'dialog');
3392 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3393 - $badge.hide(); // Hide notification when opening chat
3394 - disableScroll();
3395 - $preChat.fadeOut(250);
3396 -
3397 - // First open per page load: re-fetch behavior settings in case
3398 - // this page's inline values came from a stale full-page cache
3399 - // (plan-32db95). Idempotent — later opens are a no-op.
3400 - mxchatRefreshDynamicSettings();
3401 -
3402 - // Load chat history for returning visitors (persistence)
3403 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3404 - if (chatPersistenceEnabled) {
3405 - MxChatInstances.ensureSession(botId);
3406 - }
3407 -
3408 - // Deferred email check — only on first widget open
3409 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3410 - var instance = MxChatInstances.get(botId);
3411 - if (emailBlocker && !instance.emailCheckDone) {
3412 - instance.emailCheckDone = true;
3413 - resolveEmailState(botId);
3414 - } else if (!emailBlocker) {
3415 - // No email collection — still route through showChatContainerForBot
3416 - // so the loader is shown while chat history loads
3417 - showChatContainerForBot(botId);
3418 - }
3419 -
3420 - // Move keyboard focus into the message input after the open transition.
3421 - setTimeout(function() {
3422 - var chatInput = getElementDOM(botId, 'chat-input');
3423 - if (chatInput && !chatInput.disabled) {
3424 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3425 - }
3426 - }, 300);
274 + // Toggle chatbot visibility on floating button click
275 + $(document).on('click', '#floating-chatbot-button', function() {
276 + var chatbot = $('#floating-chatbot');
277 + if (chatbot.hasClass('hidden')) {
278 + chatbot.removeClass('hidden').addClass('visible');
279 + $(this).addClass('hidden');
280 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
281 + disableScroll(); // Disable scroll when chatbot opens
3427 282 } else {
3428 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3429 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
3430 - enableScroll();
3431 - checkPreChatDismissal(botId);
283 + chatbot.removeClass('visible').addClass('hidden');
284 + $(this).removeClass('hidden');
285 + $('#pre-chat-message').fadeIn(250); // Show pre-chat message
286 + enableScroll(); // Enable scroll when chatbot closes
3432 287 }
3433 288 });
3434 289
3435 - // Allow clicking anywhere on the title bar to close the chatbot.
3436 - // Returns keyboard focus to the launcher so keyboard users don't get
3437 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3438 - // heuristic-based so mouse-triggered close won't show a focus ring.
3439 - $(document).on('click', '.chatbot-top-bar', function() {
3440 - var botId = getBotIdFromElement(this);
3441 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3442 - var $launcher = getElement(botId, 'floating-chatbot-button');
3443 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3444 - enableScroll();
3445 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
290 + // Close button click handler for chat widget
291 + $(document).on('click', '#exit-chat-button', function() {
292 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
293 + $('#floating-chatbot-button').removeClass('hidden');
294 + $('#pre-chat-message').fadeIn(250); // Show pre-chat message
295 + enableScroll(); // Enable scroll when chatbot is minimized
3446 296 });
3447 297
3448 - // Global Escape-key handler — closes any visible chat widget and
3449 - // returns focus to its launcher. Standard modal-dismissal pattern;
3450 - // pairs with aria-modal="true" set on the widget when it opens.
3451 - $(document).on('keydown', function(e) {
3452 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3453 - var $visible = $('.floating-chatbot.visible');
3454 - if (!$visible.length) return;
3455 - e.preventDefault();
3456 - $visible.each(function() {
3457 - var botId = getBotIdFromElement(this);
3458 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3459 - var $launcher = getElement(botId, 'floating-chatbot-button');
3460 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3461 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3462 - });
3463 - enableScroll();
3464 - });
3465 -
298 + // Close pre-chat message on click
3466 299 $(document).on('click', '.close-pre-chat-message', function(e) {
3467 300 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3468 - var botId = getBotIdFromElement(this);
3469 - handlePreChatDismissal(botId);
301 + $('#pre-chat-message').fadeOut(200, function() {
302 + $(this).remove();
303 + });
3470 304 });
3471 305
3472 -
3473 - // PDF upload button handlers - use class selector
3474 - $(document).on('click', '.pdf-upload-btn', function() {
3475 - var botId = getBotIdFromElement(this);
3476 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3477 - if (pdfInput) pdfInput.click();
3478 - });
3479 -
3480 - // Word upload button handlers - use class selector
3481 - $(document).on('click', '.word-upload-btn', function() {
3482 - var botId = getBotIdFromElement(this);
3483 - var wordInput = getElementDOM(botId, 'word-upload');
3484 - if (wordInput) wordInput.click();
3485 - });
3486 -
3487 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3488 - $(document).on('change', '.pdf-upload', async function(e) {
3489 - var botId = getBotIdFromElement(this);
3490 - var instance = MxChatInstances.get(botId);
3491 - const file = this.files[0];
3492 - const sessionId = MxChatInstances.ensureSession(botId);
3493 -
3494 - if (!file || file.type !== 'application/pdf') {
3495 - alert('Please select a valid PDF file.');
3496 - return;
306 + // Open chatbot when pre-chat message is clicked
307 + $(document).on('click', '#pre-chat-message', function() {
308 + var chatbot = $('#floating-chatbot');
309 + if (chatbot.hasClass('hidden')) {
310 + chatbot.removeClass('hidden').addClass('visible');
311 + $('#floating-chatbot-button').addClass('hidden');
312 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
313 + disableScroll(); // Disable scroll when chatbot opens
3497 314 }
3498 -
3499 - if (!sessionId) {
3500 - alert('Error: No session ID found');
3501 - return;
3502 - }
3503 -
3504 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3505 - alert('Error: Ajax configuration missing');
3506 - return;
3507 - }
3508 -
3509 - // Disable buttons and show loading state
3510 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3511 - const sendBtn = getElementDOM(botId, 'send-button');
3512 - if (!uploadBtn) return;
3513 - const originalBtnContent = uploadBtn.innerHTML;
3514 -
3515 - try {
3516 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3517 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3518 - const formData = new FormData();
3519 - formData.append('action', 'mxchat_upload_pdf');
3520 - formData.append('pdf_file', file);
3521 - formData.append('session_id', sessionId);
3522 - formData.append('nonce', mxchatChat.nonce);
3523 -
3524 - uploadBtn.disabled = true;
3525 - if (sendBtn) sendBtn.disabled = true;
3526 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3527 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3528 - </svg>`;
3529 -
3530 - const response = await fetch(mxchatChat.ajax_url, {
3531 - method: 'POST',
3532 - body: formData
3533 - });
3534 -
3535 - const data = await response.json();
3536 -
3537 - if (data.success) {
3538 - // Hide popular questions if they exist
3539 - if (hasQuickQuestions(botId)) {
3540 - collapseQuickQuestions(botId);
3541 - }
3542 -
3543 - // Show the active PDF name
3544 - showActivePdf(data.data.filename, botId);
3545 -
3546 - appendMessage('bot', data.data.message, '', [], false, botId);
3547 - scrollToBottom(botId);
3548 - instance.activePdfFile = data.data.filename;
3549 - } else {
3550 - alert('Failed to upload PDF. Please try again.');
3551 - }
3552 - } catch (error) {
3553 - alert('Error uploading file. Please try again.');
3554 - } finally {
3555 - uploadBtn.disabled = false;
3556 - if (sendBtn) sendBtn.disabled = false;
3557 - uploadBtn.innerHTML = originalBtnContent;
3558 - this.value = ''; // Reset file input
3559 - }
3560 315 });
3561 -
3562 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3563 - $(document).on('change', '.word-upload', async function(e) {
3564 - var botId = getBotIdFromElement(this);
3565 - var instance = MxChatInstances.get(botId);
3566 - const file = this.files[0];
3567 - const sessionId = MxChatInstances.ensureSession(botId);
3568 316
3569 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3570 - alert('Please select a valid Word document (.docx).');
3571 - return;
3572 - }
317 + // If the chatbot is initially hidden, ensure the button is visible
318 + if ($('#floating-chatbot').hasClass('hidden')) {
319 + $('#floating-chatbot-button').removeClass('hidden');
320 + }
3573 321
3574 - if (!sessionId) {
3575 - alert('Error: No session ID found');
3576 - return;
3577 - }
322 + function setFullHeight() {
323 + var vh = $(window).innerHeight() * 0.01;
324 + $(':root').css('--vh', vh + 'px');
325 + }
3578 326
3579 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3580 - alert('Error: Ajax configuration missing');
3581 - return;
3582 - }
3583 -
3584 - // Disable buttons and show loading state
3585 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3586 - const sendBtn = getElementDOM(botId, 'send-button');
3587 - if (!uploadBtn) return;
3588 - const originalBtnContent = uploadBtn.innerHTML;
3589 -
3590 - try {
3591 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3592 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3593 - const formData = new FormData();
3594 - formData.append('action', 'mxchat_upload_word');
3595 - formData.append('word_file', file);
3596 - formData.append('session_id', sessionId);
3597 - formData.append('nonce', mxchatChat.nonce);
3598 -
3599 - uploadBtn.disabled = true;
3600 - if (sendBtn) sendBtn.disabled = true;
3601 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3602 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3603 - </svg>`;
3604 -
3605 - const response = await fetch(mxchatChat.ajax_url, {
3606 - method: 'POST',
3607 - body: formData
3608 - });
3609 -
3610 - const data = await response.json();
3611 -
3612 - if (data.success) {
3613 - // Hide popular questions if they exist
3614 - if (hasQuickQuestions(botId)) {
3615 - collapseQuickQuestions(botId);
3616 - }
3617 -
3618 - // Show the active Word document name
3619 - showActiveWord(data.data.filename, botId);
3620 -
3621 - appendMessage('bot', data.data.message, '', [], false, botId);
3622 - scrollToBottom(botId);
3623 - instance.activeWordFile = data.data.filename;
3624 - } else {
3625 - alert('Failed to upload Word document. Please try again.');
3626 - }
3627 - } catch (error) {
3628 - alert('Error uploading file. Please try again.');
3629 - } finally {
3630 - uploadBtn.disabled = false;
3631 - if (sendBtn) sendBtn.disabled = false;
3632 - uploadBtn.innerHTML = originalBtnContent;
3633 - this.value = ''; // Reset file input
3634 - }
327 + // Set the height when the page loads
328 + $(document).ready(function() {
329 + setFullHeight();
3635 330 });
3636 -
3637 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3638 - $(document).on('click', '.remove-pdf-btn', function(e) {
3639 - e.preventDefault();
3640 - e.stopPropagation();
3641 - removeActivePdf(getBotIdFromElement(this));
3642 - });
3643 331
3644 - $(document).on('click', '.remove-word-btn', function(e) {
3645 - e.preventDefault();
3646 - e.stopPropagation();
3647 - removeActiveWord(getBotIdFromElement(this));
3648 - });
3649 -
3650 - // Window resize handlers
332 + // Set the height on resize and orientation change events
3651 333 $(window).on('resize orientationchange', function() {
3652 334 setFullHeight();
3653 335 });
3654 -
3655 -
3656 - // ====================================
3657 - // TOOLBAR & STYLING SETUP
3658 - // ====================================
3659 336
3660 - // Apply toolbar settings
3661 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3662 - $('.chat-toolbar').show();
3663 - } else {
3664 - $('.chat-toolbar').hide();
3665 - }
3666 337
3667 - // Apply toolbar icon colors
3668 - const toolbarElements = [
3669 - '#mxchat-chatbot .toolbar-btn svg',
3670 - '#mxchat-chatbot .active-pdf-name',
3671 - '#mxchat-chatbot .active-word-name',
3672 - '#mxchat-chatbot .remove-pdf-btn svg',
3673 - '#mxchat-chatbot .remove-word-btn svg',
3674 - '#mxchat-chatbot .toolbar-perplexity svg'
3675 - ];
3676 338
3677 - toolbarElements.forEach(selector => {
3678 - $(selector).css({
3679 - 'fill': toolbarIconColor,
3680 - 'stroke': toolbarIconColor,
3681 - 'color': toolbarIconColor
3682 - });
3683 - });
339 +
340 + var preChatMessage = document.getElementById('pre-chat-message');
341 + var closeButton = document.querySelector('.close-pre-chat-message');
3684 342
343 + if (closeButton) {
344 + closeButton.addEventListener('click', function() {
345 + preChatMessage.style.display = 'none';
3685 346
3686 -// ====================================
3687 -// INIT LOADER & CHAT CONTAINER HELPERS
3688 -// ====================================
3689 -// These must be outside the email collection block so they're always available
3690 -// (used by persistence loading even when email collection is off)
3691 -
3692 -function showInitLoader(botId) {
3693 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3694 - if (loader) loader.style.display = 'flex';
3695 -}
3696 -
3697 -function hideInitLoader(botId) {
3698 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3699 - if (loader) loader.style.display = 'none';
3700 -}
3701 -
3702 -function showEmailFormForBot(botId) {
3703 - hideInitLoader(botId);
3704 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3705 - var chatContainer = getElementDOM(botId, 'chat-container');
3706 - if (emailBlocker) emailBlocker.style.display = 'flex';
3707 - if (chatContainer) chatContainer.style.display = 'none';
3708 -}
3709 -
3710 -function showChatContainerForBot(botId) {
3711 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3712 - var chatContainer = getElementDOM(botId, 'chat-container');
3713 - if (emailBlocker) emailBlocker.style.display = 'none';
3714 -
3715 - var instance = MxChatInstances.get(botId);
3716 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3717 -
3718 - // If persistence is on and history hasn't loaded yet, show loader
3719 - // while history loads to prevent flash of empty chat
3720 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3721 - if (chatContainer) chatContainer.style.display = 'none';
3722 - showInitLoader(botId);
3723 - loadChatHistory(botId, function() {
3724 - hideInitLoader(botId);
3725 - if (chatContainer) chatContainer.style.display = 'flex';
3726 - scrollToBottom(botId, true);
347 + // Send an AJAX request to set the transient flag
348 + var xhr = new XMLHttpRequest();
349 + xhr.open('POST', mxchatChat.ajax_url, true);
350 + xhr.setRequestHeader('Content-Type', 'application/x-www-form-urlencoded');
351 + xhr.send('action=mxchat_dismiss_pre_chat_message&_ajax_nonce=' + mxchatChat.nonce);
3727 352 });
3728 - } else {
3729 - hideInitLoader(botId);
3730 - if (chatContainer) chatContainer.style.display = 'flex';
3731 - if (typeof loadChatHistory === 'function') {
3732 - loadChatHistory(botId);
3733 - }
3734 353 }
3735 -}
3736 -
3737 -// ====================================
3738 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3739 -// ====================================
3740 -// Only run email collection setup if it's enabled
3741 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3742 -
3743 - // Track submitting state per bot
3744 - const emailSubmittingState = {};
3745 -
3746 - // Add CSS animations for email form (once globally)
3747 - if (!document.getElementById('email-error-styles')) {
3748 - const style = document.createElement('style');
3749 - style.id = 'email-error-styles';
3750 - style.textContent = `
3751 - @keyframes fadeInError {
3752 - from { opacity: 0; transform: translateY(-5px); }
3753 - to { opacity: 1; transform: translateY(0); }
3754 - }
3755 - .email-input-shake {
3756 - animation: shake 0.5s ease-in-out;
3757 - }
3758 - @keyframes shake {
3759 - 0%, 100% { transform: translateX(0); }
3760 - 25% { transform: translateX(-5px); }
3761 - 75% { transform: translateX(5px); }
3762 - }
3763 - @keyframes spin {
3764 - from { transform: rotate(0deg); }
3765 - to { transform: rotate(360deg); }
3766 - }
3767 - .email-spinner {
3768 - display: inline-block;
3769 - vertical-align: middle;
3770 - }
3771 - `;
3772 - document.head.appendChild(style);
3773 - }
3774 -
3775 - function isValidEmailAddress(email) {
3776 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3777 - return emailRegex.test(email.trim()) && email.length <= 254;
3778 - }
3779 -
3780 - function isValidNameInput(name) {
3781 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3782 - }
3783 -
3784 - /**
3785 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3786 - * @param {string} botId - The bot instance ID
3787 - * @param {string} visitorName - The visitor's name to insert
3788 - */
3789 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3790 - var chatBox = getElementDOM(botId, 'chat-box');
3791 - if (!chatBox) return;
3792 -
3793 - // Find the first bot message (intro message)
3794 - var introMessage = chatBox.querySelector('.bot-message');
3795 - if (!introMessage) return;
3796 -
3797 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3798 - if (!messageContent) return;
3799 -
3800 - var html = messageContent.innerHTML;
3801 -
3802 - // Replace {visitor_name} placeholder (case-insensitive)
3803 - if (visitorName && visitorName.trim()) {
3804 - // Escape HTML to prevent XSS
3805 - var safeName = $('<div>').text(visitorName.trim()).html();
3806 - html = html.replace(/\{visitor_name\}/gi, safeName);
3807 - } else {
3808 - // Remove placeholder and clean up spacing if no name provided
3809 - html = html.replace(/\{visitor_name\}/gi, '');
3810 - // Clean up any double spaces that might result
3811 - html = html.replace(/\s{2,}/g, ' ').trim();
3812 - }
3813 -
3814 - messageContent.innerHTML = html;
3815 - }
3816 -
3817 - function setEmailSubmissionState(botId, loading) {
3818 - var submitButton = getElementDOM(botId, 'email-submit-button');
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (loading) {
3823 - emailSubmittingState[botId] = true;
3824 - if (submitButton) submitButton.disabled = true;
3825 - if (emailInput) emailInput.disabled = true;
3826 - if (nameInput) nameInput.disabled = true;
3827 -
3828 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3829 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3830 - const originalText = submitButton.textContent;
3831 - submitButton.innerHTML = `
3832 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3833 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3834 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3835 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3836 - </circle>
3837 - </svg>
3838 - ${originalText}
3839 - `;
3840 - submitButton.style.opacity = '0.8';
3841 - }
3842 - } else {
3843 - emailSubmittingState[botId] = false;
3844 - if (submitButton) submitButton.disabled = false;
3845 - if (emailInput) emailInput.disabled = false;
3846 - if (nameInput) nameInput.disabled = false;
3847 -
3848 - if (submitButton) {
3849 - const originalHtml = submitButton.getAttribute('data-original-html');
3850 - if (originalHtml) {
3851 - submitButton.innerHTML = originalHtml;
3852 - }
3853 - submitButton.style.opacity = '1';
3854 - }
3855 - }
3856 - }
3857 -
3858 - function showEmailError(botId, message) {
3859 - clearEmailError(botId);
3860 -
3861 - var emailForm = getElementDOM(botId, 'email-collection-form');
3862 - if (!emailForm) return;
3863 -
3864 - const errorDiv = document.createElement('div');
3865 - errorDiv.className = 'email-error';
3866 - errorDiv.style.cssText = `
3867 - color: #e74c3c;
3868 - font-size: 12px;
3869 - margin-top: 8px;
3870 - padding: 4px 0;
3871 - animation: fadeInError 0.3s ease;
3872 - `;
3873 - errorDiv.textContent = message;
3874 - emailForm.appendChild(errorDiv);
3875 -
3876 - // Add shake animation to inputs
3877 - var emailInput = getElementDOM(botId, 'user-email');
3878 - var nameInput = getElementDOM(botId, 'user-name');
3879 -
3880 - if (emailInput) {
3881 - emailInput.classList.add('email-input-shake');
3882 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3883 - }
3884 - if (nameInput) {
3885 - nameInput.classList.add('email-input-shake');
3886 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3887 - }
3888 - }
3889 -
3890 - function clearEmailError(botId) {
3891 - var emailForm = getElementDOM(botId, 'email-collection-form');
3892 - if (emailForm) {
3893 - const existingErrors = emailForm.querySelectorAll('.email-error');
3894 - existingErrors.forEach(error => error.remove());
3895 - }
3896 - }
3897 -
3898 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3899 - function resolveEmailState(botId) {
3900 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3901 - if (mxchatChat.initial_email_state.show_email_form) {
3902 - showEmailFormForBot(botId);
3903 - } else {
3904 - showChatContainerForBot(botId);
3905 - }
3906 - } else {
3907 - checkSessionAndEmailForBot(botId);
3908 - }
3909 - }
3910 -
3911 - function checkSessionAndEmailForBot(botId) {
3912 - const sessionId = MxChatInstances.ensureSession(botId);
3913 -
3914 - // Hide both panels while we check — show loader instead
3915 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3916 - var chatContainer = getElementDOM(botId, 'chat-container');
3917 - if (emailBlocker) emailBlocker.style.display = 'none';
3918 - if (chatContainer) chatContainer.style.display = 'none';
3919 - showInitLoader(botId);
3920 -
3921 - fetch(mxchatChat.ajax_url, {
3922 - method: 'POST',
3923 - headers: {
3924 - 'Content-Type': 'application/x-www-form-urlencoded',
3925 - },
3926 - body: new URLSearchParams({
3927 - action: 'mxchat_check_email_provided',
3928 - session_id: sessionId,
3929 - nonce: mxchatChat.nonce,
3930 - })
3931 - })
3932 - .then((response) => {
3933 - if (!response.ok) {
3934 - throw new Error(`HTTP error! status: ${response.status}`);
3935 - }
3936 - return response.json();
3937 - })
3938 - .then((data) => {
3939 - if (data.success) {
3940 - if (data.data.logged_in || data.data.email) {
3941 - showChatContainerForBot(botId);
3942 - } else {
3943 - showEmailFormForBot(botId);
3944 - }
3945 - } else {
3946 - showEmailFormForBot(botId);
3947 - }
3948 - })
3949 - .catch((error) => {
3950 - showEmailFormForBot(botId);
3951 - });
3952 - }
3953 -
3954 - // Event delegation for email form submission
3955 - $(document).on('submit', '.email-collection-form', function(e) {
3956 - e.preventDefault();
3957 - e.stopPropagation();
3958 -
3959 - var botId = getBotIdFromElement(this);
3960 -
3961 - // Prevent double submission
3962 - if (emailSubmittingState[botId]) {
3963 - return false;
3964 - }
3965 -
3966 - var emailInput = getElementDOM(botId, 'user-email');
3967 - var nameInput = getElementDOM(botId, 'user-name');
3968 - var userEmail = emailInput ? emailInput.value.trim() : '';
3969 - var userName = nameInput ? nameInput.value.trim() : '';
3970 - var sessionId = MxChatInstances.ensureSession(botId);
3971 -
3972 - // Validate email
3973 - if (!userEmail) {
3974 - showEmailError(botId, 'Please enter your email address.');
3975 - return false;
3976 - }
3977 -
3978 - if (!isValidEmailAddress(userEmail)) {
3979 - showEmailError(botId, 'Please enter a valid email address.');
3980 - return false;
3981 - }
3982 -
3983 - // Validate name if field exists and has content
3984 - if (nameInput && userName && !isValidNameInput(userName)) {
3985 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3986 - return false;
3987 - }
3988 -
3989 - clearEmailError(botId);
3990 - setEmailSubmissionState(botId, true);
3991 -
3992 - // Prepare form data
3993 - const formData = new URLSearchParams({
3994 - action: 'mxchat_handle_save_email_and_response',
3995 - email: userEmail,
3996 - session_id: sessionId,
3997 - nonce: mxchatChat.nonce,
3998 - });
3999 -
4000 - if (userName) {
4001 - formData.append('name', userName);
4002 - }
4003 -
4004 - fetch(mxchatChat.ajax_url, {
4005 - method: 'POST',
4006 - headers: {
4007 - 'Content-Type': 'application/x-www-form-urlencoded',
4008 - },
4009 - body: formData
4010 - })
4011 - .then((response) => {
4012 - if (!response.ok) {
4013 - throw new Error(`HTTP error! status: ${response.status}`);
4014 - }
4015 - return response.json();
4016 - })
4017 - .then((data) => {
4018 - setEmailSubmissionState(botId, false);
4019 -
4020 - if (data.success) {
4021 - showChatContainerForBot(botId);
4022 -
4023 - // Replace {visitor_name} placeholder in intro message with actual name
4024 - if (userName) {
4025 - replaceVisitorNamePlaceholder(botId, userName);
4026 - } else {
4027 - // Remove placeholder if no name provided
4028 - replaceVisitorNamePlaceholder(botId, '');
4029 - }
4030 -
4031 - if (data.message && typeof appendMessage === 'function') {
4032 - setTimeout(() => {
4033 - appendMessage('bot', data.message, '', [], false, botId);
4034 - if (typeof scrollToBottom === 'function') {
4035 - scrollToBottom(botId);
4036 - }
4037 - }, 100);
4038 - }
4039 - } else {
4040 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
4041 - }
4042 - })
4043 - .catch((error) => {
4044 - setEmailSubmissionState(botId, false);
4045 - showEmailError(botId, 'An error occurred. Please try again.');
4046 - });
4047 -
4048 - return false;
4049 - });
4050 -
4051 - // Real-time email validation using event delegation
4052 - $(document).on('input', '.mxchat-email-input', function() {
4053 - var botId = getBotIdFromElement(this);
4054 - var $input = $(this);
4055 -
4056 - // Clear previous timeout
4057 - clearTimeout($input.data('validationTimeout'));
4058 -
4059 - // Debounce validation
4060 - var timeout = setTimeout(() => {
4061 - var email = this.value.trim();
4062 - clearEmailError(botId);
4063 -
4064 - if (email && !isValidEmailAddress(email)) {
4065 - showEmailError(botId, 'Please enter a valid email address.');
4066 - }
4067 - }, 500);
4068 -
4069 - $input.data('validationTimeout', timeout);
4070 - });
4071 -
4072 - // Handle Enter key in email input
4073 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4074 - if (e.key === 'Enter') {
4075 - e.preventDefault();
4076 - var botId = getBotIdFromElement(this);
4077 - if (!emailSubmittingState[botId]) {
4078 - $(this).closest('.email-collection-form').submit();
4079 - }
4080 - }
4081 - });
4082 -
4083 - // Handle Enter key in name input
4084 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4085 - if (e.key === 'Enter') {
4086 - e.preventDefault();
4087 - var botId = getBotIdFromElement(this);
4088 - if (!emailSubmittingState[botId]) {
4089 - $(this).closest('.email-collection-form').submit();
4090 - }
4091 - }
4092 - });
4093 -
4094 - // Initialize email check for all bot instances
4095 - // For floating bots: defer until widget is opened (zero passive AJAX)
4096 - // For embedded bots: check immediately since the form is visible
4097 - $('.mxchat-chatbot-wrapper').each(function() {
4098 - var botId = $(this).data('bot-id') || 'default';
4099 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4100 -
4101 - if (emailBlocker) {
4102 - if (isEmbeddedBot(botId)) {
4103 - // Embedded bots are always visible — check now
4104 - resolveEmailState(botId);
4105 - }
4106 - // Floating bots: handled in the widget open handler
4107 - } else if (isEmbeddedBot(botId)) {
4108 - // Embedded bot, no email collection — load history with loader
4109 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4110 - if (chatPersistenceEnabled) {
4111 - MxChatInstances.ensureSession(botId);
4112 - showChatContainerForBot(botId);
4113 - }
4114 - }
4115 - });
4116 -}
4117 -
4118 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4119 - $(document).on('click', '.pre-chat-message', function() {
4120 - var botId = getBotIdFromElement(this);
4121 - var $chatbot = getElement(botId, 'floating-chatbot');
4122 - if ($chatbot.hasClass('hidden')) {
4123 - $chatbot.removeClass('hidden').addClass('visible');
4124 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4125 - handlePreChatDismissal(botId);
4126 - disableScroll(); // Disable scroll when chatbot opens
4127 -
4128 - // Load chat history for returning visitors (persistence)
4129 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4130 - if (chatPersistenceEnabled) {
4131 - MxChatInstances.ensureSession(botId);
4132 - }
4133 -
4134 - // Deferred email check — only on first widget open
4135 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4136 - var instance = MxChatInstances.get(botId);
4137 - if (emailBlocker && !instance.emailCheckDone) {
4138 - instance.emailCheckDone = true;
4139 - resolveEmailState(botId);
4140 - } else if (!emailBlocker) {
4141 - showChatContainerForBot(botId);
4142 - }
4143 - }
4144 - });
4145 -
4146 - // Legacy duplicate close handler removed — handled by single event delegation above
4147 -
4148 -
4149 -function hasQuickQuestions(botId) {
4150 - botId = botId || 'default';
4151 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4152 - if (!questionsContainer) return false;
4153 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4154 - return questionButtons.length > 0;
4155 -}
4156 -
4157 -/**
4158 - * Check if a bot is embedded (not floating)
4159 - * Embedded bots don't have a .floating-chatbot wrapper
4160 - */
4161 -function isEmbeddedBot(botId) {
4162 - botId = botId || 'default';
4163 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4164 - return !floatingWrapper;
4165 -}
4166 -
4167 -function collapseQuickQuestions(botId) {
4168 - botId = botId || 'default';
4169 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4170 - if (questionsContainer && hasQuickQuestions(botId)) {
4171 - questionsContainer.classList.add('collapsed');
4172 - questionsContainer.classList.add('has-been-collapsed');
4173 - try {
4174 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4175 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4176 - } catch (e) {
4177 - // Ignore if sessionStorage is not available
4178 - }
4179 - }
4180 -}
4181 -
4182 -function expandQuickQuestions(botId) {
4183 - botId = botId || 'default';
4184 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4185 - if (questionsContainer && hasQuickQuestions(botId)) {
4186 - questionsContainer.classList.remove('collapsed');
4187 - try {
4188 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4189 - } catch (e) {
4190 - // Ignore if sessionStorage is not available
4191 - }
4192 - }
4193 -}
4194 -
4195 -function checkQuickQuestionsState(botId) {
4196 - botId = botId || 'default';
4197 - if (!hasQuickQuestions(botId)) {
4198 - return; // Don't do anything if no questions exist
4199 - }
4200 -
4201 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4202 - if (isEmbeddedBot(botId)) {
4203 - return;
4204 - }
4205 -
4206 - try {
4207 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4208 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4209 -
4210 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4211 - if (questionsContainer) {
4212 - if (hasBeenCollapsed === 'true') {
4213 - questionsContainer.classList.add('has-been-collapsed');
4214 - }
4215 - if (isCollapsed === 'true') {
4216 - questionsContainer.classList.add('collapsed');
4217 - }
4218 - }
4219 - } catch (e) {
4220 - // Ignore if sessionStorage is not available
4221 - }
4222 -}
4223 -
4224 -// Global delegation for dynamically added links as fallback
4225 -// Use class selector for multi-instance support
4226 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4227 - const $link = $(this);
4228 - const messageDiv = $link.closest('.bot-message, .agent-message');
4229 -
4230 - // Only process bot/agent message links
4231 - if (messageDiv.length > 0) {
4232 - const originalHref = $link.attr('href');
4233 -
4234 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4235 - e.preventDefault();
4236 - e.stopPropagation();
4237 -
4238 - // Mark as tracked
4239 - $link.attr('data-tracked', 'true');
4240 -
4241 - // Get bot ID from the chat box context
4242 - var botId = getBotIdFromElement(this);
4243 -
4244 - // Get message context from the message div
4245 - const messageText = messageDiv.text().substring(0, 200);
4246 -
4247 - $.ajax({
4248 - url: mxchatChat.ajax_url,
4249 - type: 'POST',
4250 - data: {
4251 - action: 'mxchat_track_url_click',
4252 - session_id: getChatSession(botId),
4253 - url: originalHref,
4254 - message_context: messageText,
4255 - nonce: mxchatChat.nonce
4256 - },
4257 - complete: function() {
4258 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4259 - window.open(originalHref, '_blank');
4260 - } else {
4261 - window.location.href = originalHref;
4262 - }
4263 - }
4264 - });
4265 -
4266 - return false;
4267 - }
4268 - }
354 +
355 +
4269 356 });
4270 -
4271 - // ====================================
4272 - // MAIN INITIALIZATION
4273 - // ====================================
4274 -
4275 - // Initialize all chatbot instances on the page
4276 - initializeAllInstances();
4277 -
4278 - // Legacy initialization for single bot compatibility
4279 - $('.floating-chatbot.hidden').each(function() {
4280 - var botId = getBotIdFromElement(this);
4281 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4282 - });
4283 -
4284 - // Initialize when document is ready
4285 - setFullHeight();
4286 -
4287 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4288 - // until the user's first interaction via MxChatInstances.ensureSession()
4289 -
4290 - // Initialize chat visibility for all instances
4291 - $('.mxchat-chatbot-wrapper').each(function() {
4292 - var botId = $(this).data('bot-id') || 'default';
4293 - initializeChatVisibility(botId);
4294 - });
4295 -
4296 - // Make functions globally available for add-ons
4297 - window.hasQuickQuestions = hasQuickQuestions;
4298 - window.collapseQuickQuestions = collapseQuickQuestions;
4299 - window.appendMessage = appendMessage;
4300 - window.appendThinkingMessage = appendThinkingMessage;
4301 - window.scrollToBottom = scrollToBottom;
4302 - window.scrollElementToTop = scrollElementToTop;
4303 - window.replaceLastMessage = replaceLastMessage;
4304 - window.callMxChat = callMxChat;
4305 - window.callMxChatStream = callMxChatStream;
4306 - window.shouldUseStreaming = shouldUseStreaming;
4307 - window.getChatSession = getChatSession;
4308 - window.getPageContext = getPageContext;
4309 - window.updateStreamingMessage = updateStreamingMessage;
4310 - window.MxChatInstances = MxChatInstances;
4311 - window.getElement = getElement;
4312 - window.getElementDOM = getElementDOM;
4313 - window.getBotIdFromElement = getBotIdFromElement;
4314 -
4315 -}); // End of jQuery ready
4316 -
4317 -
4318 -// ====================================
4319 -// GLOBAL EVENT LISTENERS (Outside jQuery)
4320 -// ====================================
4321 -
4322 -// Event listener for copy button (code blocks)
4323 -document.addEventListener("click", (e) => {
4324 - if (e.target.classList.contains("mxchat-copy-button")) {
4325 - const copyButton = e.target;
4326 - const codeBlock = copyButton
4327 - .closest(".mxchat-code-block-container")
4328 - .querySelector(".mxchat-code-block code");
4329 -
4330 - if (codeBlock) {
4331 - // Preserve formatting using innerText
4332 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
4333 - copyButton.textContent = "Copied!";
4334 - copyButton.setAttribute("aria-label", "Copied to clipboard");
4335 -
4336 - setTimeout(() => {
4337 - copyButton.textContent = "Copy";
4338 - copyButton.setAttribute("aria-label", "Copy to clipboard");
4339 - }, 2000);
4340 - });
4341 - }
4342 - }
4343 -});
4344 -
4345 -// ============================================================================
4346 -// SATISFACTION RATING (v3.2.6)
4347 -// ============================================================================
4348 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4349 -// inactivity following a bot reply. One prompt per session, deduped via
4350 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4351 -// the option (default off) is authoritative.
4352 -jQuery(function($) {
4353 - if (typeof mxchatChat === 'undefined') return;
4354 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4355 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4356 - // old "disabled when exactly false/'off'" check let '' through and the
4357 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4358 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4359 - // (boolean-true localizations) working.
4360 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4361 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4362 - // merges fresh values over mxchatChat (that merge fires on first widget
4363 - // open, after this module has already decided). Re-evaluating would mean
4364 - // restructuring the whole module to late-bind its listeners — not worth it
4365 - // for a prompt that is at worst stale for one page load on a cached page.
4366 - var sre = mxchatChat.satisfaction_rating_enabled;
4367 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4368 -
4369 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4370 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4371 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4372 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4373 - if (idleSeconds < 5) idleSeconds = 5;
4374 - if (idleSeconds > 600) idleSeconds = 600;
4375 - var IDLE_MS = idleSeconds * 1000;
4376 - var MIN_BOT_REPLIES = 2;
4377 - var ratingState = {};
4378 -
4379 - function getState(botId) {
4380 - if (!ratingState[botId]) {
4381 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4382 - }
4383 - return ratingState[botId];
4384 - }
4385 -
4386 - function getSessionId(botId) {
4387 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4388 - return MxChatInstances.getChatSession(botId);
4389 - }
4390 - return null;
4391 - }
4392 -
4393 - function isAlreadyRated(sessionId) {
4394 - if (!sessionId) return false;
4395 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4396 - }
4397 -
4398 - function markRated(sessionId) {
4399 - if (!sessionId) return;
4400 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4401 - }
4402 -
4403 - function esc(s) {
4404 - return String(s == null ? '' : s)
4405 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4406 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4407 - }
4408 -
4409 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4410 - function ratingSkipInlineColors(botId) {
4411 - if (mxchatChat.skip_inline_colors) return true;
4412 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4413 - return botAssignments.hasOwnProperty(botId);
4414 - }
4415 -
4416 - function botBubbleStyleAttr(botId) {
4417 - if (ratingSkipInlineColors(botId)) return '';
4418 - var bg = mxchatChat.bot_message_bg_color;
4419 - var fg = mxchatChat.bot_message_font_color;
4420 - if (!bg && !fg) return '';
4421 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4422 - }
4423 -
4424 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4425 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4426 - // and paints the filled "Send" pill so it fills with the bot font color and
4427 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4428 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4429 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4430 - // unreliably inside a descendant's `background`, so a bubble-level var would
4431 - // silently fall back to the literal (white-block bug all over again). Inline
4432 - // longhand always wins. Same transparent-guard as the menu so we never paint
4433 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4434 - function syncRatingBubbleColors(botId) {
4435 - var $chatBox = getChatBoxByBotId(botId);
4436 - if (!$chatBox || !$chatBox.length) return;
4437 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4438 - if (!bubbleEl) return;
4439 - var cs = window.getComputedStyle(bubbleEl);
4440 - var fg = cs.color;
4441 - var bg = cs.backgroundColor;
4442 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4443 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4444 - // Expose on the bubble too, for any inheriting styles / future use.
4445 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4446 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4447 - // Paint the Send pill directly — the part that actually fixes the bug.
4448 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4449 - if (submitEl) {
4450 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4451 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4452 - }
4453 - }
4454 -
4455 - function copy(key) {
4456 - var c = mxchatChat.satisfaction_rating_copy || {};
4457 - var d = {
4458 - question: 'Was this helpful?',
4459 - helpful: 'Helpful',
4460 - not_helpful: 'Not helpful',
4461 - dismiss: 'Dismiss',
4462 - thanks: 'Thanks! Anything we should improve? (optional)',
4463 - placeholder: 'Tell us what could be better…',
4464 - send: 'Send',
4465 - skip: 'Skip',
4466 - saved: 'Thanks for the feedback.'
4467 - };
4468 - return c[key] || d[key];
4469 - }
4470 -
4471 - function thumbUpSvg() {
4472 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4473 - }
4474 - function thumbDownSvg() {
4475 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4476 - }
4477 -
4478 - function buildPromptHtml(botId) {
4479 - var styleAttr = botBubbleStyleAttr(botId);
4480 - return ''
4481 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4482 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4483 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4484 - + '<div class="mxchat-rating-actions">'
4485 - + '<span class="mxchat-rating-buttons">'
4486 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4487 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4488 - + '</span>'
4489 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4490 - + '</div>'
4491 - + '</div>'
4492 - + '</div>';
4493 - }
4494 -
4495 - function buildFeedbackHtml(botId, rating) {
4496 - var styleAttr = botBubbleStyleAttr(botId);
4497 - return ''
4498 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4499 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4500 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4501 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4502 - + '<div class="mxchat-rating-feedback-actions">'
4503 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4504 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4505 - + '</div>'
4506 - + '</div>'
4507 - + '</div>';
4508 - }
4509 -
4510 - function buildSavedHtml(botId) {
4511 - var styleAttr = botBubbleStyleAttr(botId);
4512 - return ''
4513 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4514 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4515 - + '</div>';
4516 - }
4517 -
4518 - function getChatBoxByBotId(botId) {
4519 - var $byId = $('#chat-box-' + botId);
4520 - if ($byId.length) return $byId.first();
4521 - return $('.chat-box').first();
4522 - }
4523 -
4524 - function scrollChatBoxToBottom($chatBox) {
4525 - if (!$chatBox || !$chatBox.length) return;
4526 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4527 - }
4528 -
4529 - function showPrompt(botId) {
4530 - var s = getState(botId);
4531 - if (s.promptShown || s.dismissed) return;
4532 - var sessionId = getSessionId(botId);
4533 - if (!sessionId) return;
4534 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4535 - var $chatBox = getChatBoxByBotId(botId);
4536 - if (!$chatBox.length) return;
4537 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4538 - $chatBox.append(buildPromptHtml(botId));
4539 - syncRatingBubbleColors(botId);
4540 - s.promptShown = true;
4541 - scrollChatBoxToBottom($chatBox);
4542 - }
4543 -
4544 - function submitRating(botId, rating, feedback) {
4545 - var sessionId = getSessionId(botId);
4546 - if (!sessionId) return;
4547 - $.post(mxchatChat.ajax_url, {
4548 - action: 'mxchat_save_rating',
4549 - session_id: sessionId,
4550 - bot_id: botId,
4551 - rating: rating,
4552 - feedback: feedback || ''
4553 - });
4554 - markRated(sessionId);
4555 - }
4556 -
4557 - function onBotReply(botId) {
4558 - var s = getState(botId);
4559 - s.botReplies += 1;
4560 - if (s.promptShown || s.dismissed) return;
4561 - var sessionId = getSessionId(botId);
4562 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4563 - if (s.botReplies < MIN_BOT_REPLIES) return;
4564 - if (s.idleTimer) clearTimeout(s.idleTimer);
4565 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4566 - }
4567 -
4568 - function onUserMessage(botId) {
4569 - var s = getState(botId);
4570 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4571 - }
4572 -
4573 - function botIdFromChatBox(el) {
4574 - var id = el && el.id ? el.id : '';
4575 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4576 - }
4577 -
4578 - function setupObserver(chatBox) {
4579 - var botId = botIdFromChatBox(chatBox);
4580 - try {
4581 - var observer = new MutationObserver(function(mutations) {
4582 - mutations.forEach(function(m) {
4583 - for (var i = 0; i < m.addedNodes.length; i++) {
4584 - var node = m.addedNodes[i];
4585 - if (!node || node.nodeType !== 1) continue;
4586 - var $n = $(node);
4587 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4588 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4589 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4590 - }
4591 - });
4592 - });
4593 - observer.observe(chatBox, { childList: true });
4594 - } catch (e) { /* noop */ }
4595 - }
4596 -
4597 - $('.chat-box').each(function() { setupObserver(this); });
4598 -
4599 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4600 - e.preventDefault();
4601 - var $btn = $(this);
4602 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4603 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4604 - var botId = $prompt.data('bot-id') || 'default';
4605 - var rating = parseInt($btn.attr('data-rating'), 10);
4606 - if (rating !== 1 && rating !== -1) return;
4607 - submitRating(botId, rating, '');
4608 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4609 - syncRatingBubbleColors(botId);
4610 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4611 - });
4612 -
4613 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4614 - e.preventDefault();
4615 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4616 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4617 - var botId = $prompt.data('bot-id') || 'default';
4618 - var s = getState(botId);
4619 - s.dismissed = true;
4620 - markRated(getSessionId(botId));
4621 - ($wrap.length ? $wrap : $prompt).remove();
4622 - });
4623 -
4624 - function closeFeedback($fb) {
4625 - var botId = $fb.data('bot-id') || 'default';
4626 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4627 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4628 - syncRatingBubbleColors(botId);
4629 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4630 - }
4631 -
4632 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4633 - e.preventDefault();
4634 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4635 - });
4636 -
4637 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4638 - e.preventDefault();
4639 - var $fb = $(this).closest('.mxchat-rating-feedback');
4640 - var botId = $fb.data('bot-id') || 'default';
4641 - var rating = parseInt($fb.attr('data-rating'), 10);
4642 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4643 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4644 - if (text !== '') {
4645 - submitRating(botId, rating, text);
4646 - }
4647 - closeFeedback($fb);
4648 - });
4649 -});
4650 -