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MxChat – AI Chatbot & Content Generation for WordPress / 1.1.9
MxChat – AI Chatbot & Content Generation for WordPress v1.1.9
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← All changes | js/chat-script.js +332 -3629 3.2.5 → 1.1.9 View file →
@@ -1,2522 +1,277 @@
1 1 jQuery(document).ready(function($) {
2 + //console.log('mxchatChat object:', mxchatChat);
2 3
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
20 - // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 - // GLOBAL VARIABLES & CONFIGURATION
221 - // ====================================
222 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
4 + // Initialize color settings
225 5 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 6 var userMessageFontColor = mxchatChat.user_message_font_color;
227 7 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 8 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
9 + var linkTarget = mxchatChat.link_target === 'on' ? '_blank' : '_self';
231 10
232 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
233 11
234 - // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
236 - // ====================================
237 -
238 - function getCookie(name) {
239 - let value = "; " + document.cookie;
240 - let parts = value.split("; " + name + "=");
241 - if (parts.length == 2) return parts.pop().split(";").shift();
242 - }
243 -
244 - function generateSessionId() {
245 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 - }
247 -
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 -// ====================================
288 -// CONTEXTUAL AWARENESS FUNCTIONALITY
289 -// ====================================
290 -
291 -function getPageContext() {
292 - // Check if contextual awareness is enabled
293 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
294 - return null;
295 - }
296 12
297 - // Get page URL
298 - const pageUrl = window.location.href;
13 +function getChatSession() {
14 + var sessionId = getCookie('mxchat_session_id');
15 + //console.log("Session ID retrieved from cookie: ", sessionId);
299 16
300 - // Get page title
301 - const pageTitle = document.title || '';
302 -
303 - // Get main content from the page
304 - let pageContent = '';
305 -
306 - // Try to get content from common content areas
307 - const contentSelectors = [
308 - 'main',
309 - '[role="main"]',
310 - '.content',
311 - '.main-content',
312 - '.post-content',
313 - '.entry-content',
314 - '.page-content',
315 - 'article',
316 - '#content',
317 - '#main'
318 - ];
319 -
320 - let contentElement = null;
321 - for (const selector of contentSelectors) {
322 - contentElement = document.querySelector(selector);
323 - if (contentElement) {
324 - break;
325 - }
17 + if (!sessionId) {
18 + sessionId = generateSessionId();
19 + //console.log("Generated new session ID: ", sessionId);
20 + setChatSession(sessionId);
326 21 }
327 -
328 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
329 - if (!contentElement) {
330 - contentElement = document.body;
331 - }
332 -
333 - if (contentElement) {
334 - // Clone the element to avoid modifying the original
335 - const clone = contentElement.cloneNode(true);
336 -
337 - // Remove unwanted elements
338 - const unwantedSelectors = [
339 - 'header',
340 - 'footer',
341 - 'nav',
342 - '.navigation',
343 - '.sidebar',
344 - '.widget',
345 - '.menu',
346 - 'script',
347 - 'style',
348 - '.comments',
349 - '#comments',
350 - '.breadcrumb',
351 - '.breadcrumbs',
352 - '#floating-chatbot',
353 - '#floating-chatbot-button',
354 - '.mxchat',
355 - '[class*="chat"]',
356 - '[id*="chat"]'
357 - ];
358 -
359 - unwantedSelectors.forEach(selector => {
360 - const elements = clone.querySelectorAll(selector);
361 - elements.forEach(el => el.remove());
362 - });
363 -
364 - // Extract MxChat context data attributes before getting text content
365 - const contextData = [];
366 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
367 - const contextValue = el.dataset.mxchatContext;
368 - if (contextValue && contextValue.trim()) {
369 - contextData.push(contextValue);
370 - }
371 - });
372 -
373 - // Get text content and clean it up
374 - pageContent = clone.textContent || clone.innerText || '';
375 -
376 - // Add context data to page content if any were found
377 - if (contextData.length > 0) {
378 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
379 - }
380 -
381 - // Clean up whitespace and limit length
382 - pageContent = pageContent
383 - .replace(/\s+/g, ' ')
384 - .trim()
385 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
386 - }
387 -
388 - // Only return context if we have meaningful content
389 - if (!pageContent || pageContent.length < 50) {
390 - return null;
391 - }
392 -
393 - return {
394 - url: pageUrl,
395 - title: pageTitle,
396 - content: pageContent
397 - };
22 +
23 + //console.log("Final session ID: ", sessionId);
24 + return sessionId;
398 25 }
399 26
400 -// Track originating page when chat starts
401 -function trackOriginatingPage() {
402 - const sessionId = getChatSession();
403 - const pageUrl = window.location.href;
404 - const pageTitle = document.title || 'Untitled Page';
405 -
406 - // Only track once per session
407 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
408 - if (sessionStorage.getItem(trackingKey)) {
409 - return;
410 - }
411 -
412 - $.ajax({
413 - url: mxchatChat.ajax_url,
414 - type: 'POST',
415 - data: {
416 - action: 'mxchat_track_originating_page',
417 - session_id: sessionId,
418 - page_url: pageUrl,
419 - page_title: pageTitle,
420 - nonce: mxchatChat.nonce
421 - },
422 - success: function(response) {
423 - if (response.success) {
424 - sessionStorage.setItem(trackingKey, 'true');
425 - }
426 - }
427 - });
27 +function setChatSession(sessionId) {
28 + // Set the cookie with a 24-hour expiration (86400 seconds)
29 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
428 30 }
429 31
430 -// ====================================
431 -// CORE CHAT FUNCTIONALITY
432 -// ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
32 +// Get cookie value by name
33 +function getCookie(name) {
34 + let value = "; " + document.cookie;
35 + let parts = value.split("; " + name + "=");
36 + if (parts.length == 2) return parts.pop().split(";").shift();
448 37 }
449 38
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
39 +// Generate a new session ID
40 +function generateSessionId() {
41 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
464 42 }
465 43
466 -// Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 44
473 - // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
476 - }
477 45
478 - if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
46 + // Function to handle sending a message
47 + function sendMessage() {
48 + var message = $('#chat-input').val();
49 + if (message) {
50 + appendMessage("user", message);
51 + $('#chat-input').val('');
485 52
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
53 + // Show typing indicator
54 + appendThinkingMessage(); // Use this instead of appendMessage for the typing indicator
55 + scrollToBottom(); // Add this line
489 56
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
492 - }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
495 -
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
497 -
498 - // Check if streaming is enabled AND supported for this model
499 - if (shouldUseStreaming(currentModel)) {
500 - callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
503 - } else {
504 57 callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
507 - }
508 - }
509 -}
510 -
511 -// Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
515 -
516 - // ADD PROMPT HOOK HERE
517 - if (typeof customMxChatFilter === 'function') {
518 - message = customMxChatFilter(message, "prompt");
519 - }
520 -
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
526 - }
527 -
528 - var sessionId = getChatSession(botId);
529 -
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 - // Check if streaming is enabled AND supported for this model
539 - if (shouldUseStreaming(currentModel)) {
540 - callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
543 - } else {
544 - callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
548 - }
549 -}
550 -
551 -// Updated shouldUseStreaming function with debugging
552 -function shouldUseStreaming(model) {
553 - // Check if streaming is enabled in settings (using your toggle naming pattern)
554 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
555 -
556 - // Check if model supports streaming
557 - const streamingSupported = isStreamingSupported(model);
558 -
559 -
560 - // Only use streaming if both enabled and supported
561 - return streamingEnabled && streamingSupported;
562 -}
563 -
564 -// Helper function to handle chat mode updates
565 -function handleChatModeUpdates(response, responseText) {
566 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
567 - if (response.chat_mode) {
568 - updateChatModeIndicator(response.chat_mode);
569 - return; // Return early since we found explicit mode
570 - }
571 - // Check for fallback response chat mode
572 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
573 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
574 - return; // Return early since we found explicit mode
575 - }
576 -
577 - // Only do text-based detection if no explicit mode was provided
578 - // Check for specific AI chatbot response text
579 - if (responseText === 'You are now chatting with the AI chatbot.' ||
580 - responseText.includes('now chatting with the AI') ||
581 - responseText.includes('switched to AI mode') ||
582 - responseText.includes('AI chatbot is now')) {
583 - updateChatModeIndicator('ai');
584 - }
585 - // Check for agent transfer messages
586 - else if (responseText.includes('agent') &&
587 - (responseText.includes('transfer') || responseText.includes('connected'))) {
588 - updateChatModeIndicator('agent');
589 - }
590 -}
591 -
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
601 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 -}
603 -
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
610 - // Get page context if contextual awareness is enabled
611 - const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
626 - // Prepare AJAX data
627 - const ajaxData = {
628 - action: 'mxchat_handle_chat_request',
629 - message: message,
630 - session_id: sessionId,
631 - nonce: mxchatChat.nonce,
632 - current_page_url: window.location.href,
633 - current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
637 - };
638 -
639 - // Add page context if available
640 - if (pageContext) {
641 - ajaxData.page_context = JSON.stringify(pageContext);
642 - }
643 -
644 - // CHECK FOR VISION FLAGS AND ADD THEM
645 - if (window.mxchatVisionProcessed) {
646 - ajaxData.vision_processed = true;
647 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
648 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
649 - // Clear the flags after use
650 - window.mxchatVisionProcessed = false;
651 - window.mxchatOriginalMessage = null;
652 - window.mxchatVisionImagesCount = 0;
653 - }
654 -
655 - $.ajax({
656 - url: mxchatChat.ajax_url,
657 - type: 'POST',
658 - dataType: 'json',
659 - data: ajaxData,
660 - success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
662 - if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
664 - }
665 -
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
729 - // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 -
733 - // Handle successful response - this is your original success handling code
734 -
735 - // Handle other responses
736 - let responseText = response.text || '';
737 - let responseHtml = response.html || '';
738 - let responseMessage = response.message || '';
739 -
740 - // Add PDF filename handling
741 - if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
745 - }
746 -
747 - // Add redirect check here
748 - if (response.redirect_url) {
749 - if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
751 - }
752 - setTimeout(() => {
753 - window.location.href = response.redirect_url;
754 - }, 1500);
755 - return;
756 - }
757 -
758 - // Check for live agent response
759 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
763 - return;
764 - }
765 -
766 - // Handle the message and show notification if chat is hidden
767 - if (responseText || responseHtml || responseMessage) {
768 -
769 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 - if (responseText && typeof customMxChatFilter === 'function') {
771 - responseText = customMxChatFilter(responseText, "response");
772 - }
773 - if (responseMessage && typeof customMxChatFilter === 'function') {
774 - responseMessage = customMxChatFilter(responseMessage, "response");
775 - }
776 -
777 - // Update the messages as before
778 - if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
780 - } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
782 - } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
784 - } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
786 - }
787 -
788 - // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
794 - }
795 - }
796 - } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
802 - }
803 -
804 - if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
807 - }
808 -
809 - return;
810 - }
811 -
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
814 - },
815 - error: function(xhr, status, error) {
816 - let errorMessage = "An unexpected error occurred.";
817 -
818 - // Try to parse the response if it's JSON
819 - try {
820 - const responseJson = JSON.parse(xhr.responseText);
821 -
822 - if (responseJson.data && responseJson.data.error_message) {
823 - errorMessage = responseJson.data.error_message;
824 - } else if (responseJson.message) {
825 - errorMessage = responseJson.message;
826 - }
827 - } catch (e) {
828 - // Not JSON or parsing failed, use HTTP status based messages
829 - if (xhr.status === 0) {
830 - errorMessage = "Network error: Please check your internet connection.";
831 - } else if (xhr.status === 403) {
832 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
833 - } else if (xhr.status === 404) {
834 - errorMessage = "API endpoint not found. Please contact support.";
835 - } else if (xhr.status === 429) {
836 - errorMessage = "Too many requests. Please try again in a moment.";
837 - } else if (xhr.status >= 500) {
838 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 - }
840 - }
841 -
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
843 - }
844 - });
845 -}
846 -
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 -
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 -
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
854 - if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
856 - return;
857 - }
858 -
859 - // Get page context if contextual awareness is enabled
860 - const pageContext = getPageContext();
861 -
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
864 -
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 - const formData = new FormData();
876 - formData.append('action', 'mxchat_stream_chat');
877 - formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
879 - formData.append('nonce', mxchatChat.nonce);
880 - formData.append('current_page_url', window.location.href);
881 - formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
886 - // Add page context if available
887 - if (pageContext) {
888 - formData.append('page_context', JSON.stringify(pageContext));
889 - }
890 -
891 - // CHECK FOR VISION FLAGS AND ADD THEM
892 - if (window.mxchatVisionProcessed) {
893 - formData.append('vision_processed', 'true');
894 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
895 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
896 - // Clear the flags after use
897 - window.mxchatVisionProcessed = false;
898 - window.mxchatOriginalMessage = null;
899 - window.mxchatVisionImagesCount = 0;
900 - }
901 -
902 - let accumulatedContent = '';
903 - let testingDataReceived = false;
904 - let streamingStarted = false;
905 -
906 - fetch(mxchatChat.ajax_url, {
907 - method: 'POST',
908 - body: formData,
909 - credentials: 'same-origin'
910 - })
911 - .then(response => {
912 - // Store the response for potential fallback handling
913 - const responseClone = response.clone();
914 -
915 - if (!response.ok) {
916 - // Try to get error details from response
917 - return responseClone.json().then(errorData => {
918 - throw { isServerError: true, data: errorData };
919 - }).catch(() => {
920 - throw new Error('Network response was not ok');
58 + // Replace typing indicator with actual response
59 + replaceLastMessage("bot", response);
921 60 });
922 61 }
923 -
924 - // Check if response is JSON instead of streaming
925 - const contentType = response.headers.get('content-type');
926 - if (contentType && contentType.includes('application/json')) {
927 - return responseClone.json().then(data => {
928 - // IMMEDIATE CHAT MODE UPDATE for JSON response
929 - if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
931 - }
932 -
933 - // Check for testing panel
934 - if (window.mxchatTestPanelInstance && data.testing_data) {
935 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 - }
937 -
938 - // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
940 - return Promise.resolve(); // Prevent further processing
941 - });
942 62 }
943 63
944 - // Continue with streaming processing
945 - const reader = response.body.getReader();
946 - const decoder = new TextDecoder();
947 - let buffer = '';
64 + // Function to append a thinking message with animation
65 + function appendThinkingMessage() {
66 + // Remove any existing thinking dots first
67 + $('.thinking-dots').remove();
948 68
949 - function processStream() {
950 - reader.read().then(({ done, value }) => {
951 - if (done) {
952 - // If streaming completed but no content was received, try to get response as fallback
953 - if (!streamingStarted || !accumulatedContent) {
954 - // Try to read the response as JSON
955 - responseClone.text().then(text => {
956 - try {
957 - const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
960 - } else {
961 - // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
964 - }
965 - } catch (e) {
966 - // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
969 - }
970 - }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
973 - });
974 - return;
975 - }
69 + // Retrieve the bot message font color and background color
70 + var botMessageFontColor = mxchatChat.bot_message_font_color;
71 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
976 72
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
73 + var thinkingHtml = '<div class="thinking-dots-container">' +
74 + '<div class="thinking-dots">' +
75 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
76 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
77 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
78 + '</div>' +
79 + '</div>';
979 80
980 - // Scroll the user's last message to the top now that the
981 - // bot's full reply has rendered (gives max reading room).
982 - var $chatBoxDone = getElement(botId, 'chat-box');
983 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
984 - if ($lastUserMsgDone.length) {
985 - scrollElementToTop($lastUserMsgDone, botId);
986 - }
987 -
988 - if (callback) {
989 - callback(accumulatedContent);
990 - }
991 - return;
992 - }
993 -
994 - buffer += decoder.decode(value, { stream: true });
995 - const lines = buffer.split('\n');
996 - buffer = lines.pop() || '';
997 -
998 - for (const line of lines) {
999 - if (line.startsWith('data: ')) {
1000 - const data = line.substring(6);
1001 -
1002 - if (data === '[DONE]') {
1003 - if (!accumulatedContent) {
1004 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1005 - callMxChat(message, callback, botId);
1006 - return;
1007 - }
1008 -
1009 - // Re-enable chat input after streaming completes
1010 - enableChatInput(botId);
1011 -
1012 - // Scroll the user's last message to the top now
1013 - // that the bot's full reply has rendered.
1014 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1015 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1016 - if ($lastUserMsgStreamDone.length) {
1017 - scrollElementToTop($lastUserMsgStreamDone, botId);
1018 - }
1019 -
1020 - if (callback) {
1021 - callback(accumulatedContent);
1022 - }
1023 - return;
1024 - }
1025 -
1026 - try {
1027 - const json = JSON.parse(data);
1028 -
1029 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1030 - if (json.chat_mode) {
1031 - updateChatModeIndicator(json.chat_mode, botId);
1032 - }
1033 -
1034 - // Handle testing data
1035 - if (json.testing_data && !testingDataReceived) {
1036 - if (window.mxchatTestPanelInstance) {
1037 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1038 - testingDataReceived = true;
1039 - }
1040 - }
1041 - // Handle content streaming
1042 - else if (json.content) {
1043 - streamingStarted = true;
1044 - accumulatedContent += json.content;
1045 - updateStreamingMessage(accumulatedContent, botId);
1046 - }
1047 - // Handle complete response in stream (fallback response)
1048 - else if (json.text || json.message || json.html) {
1049 - handleNonStreamResponse(json, callback, botId);
1050 - return;
1051 - }
1052 - // Handle errors
1053 - else if (json.error) {
1054 -
1055 - // Get error message from various possible fields
1056 - let errorMessage = json.error_message || json.message || json.text ||
1057 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1058 -
1059 - // Re-enable chat input on error
1060 - enableChatInput(botId);
1061 -
1062 - // Display the error directly in the chat
1063 - replaceLastMessage("bot", errorMessage, '', [], botId);
1064 -
1065 - if (callback) {
1066 - callback(errorMessage);
1067 - }
1068 - return;
1069 - }
1070 - } catch (e) {
1071 - // SSE data parsing error - silently continue
1072 - }
1073 - }
1074 - }
1075 -
1076 - processStream();
1077 - }).catch(streamError => {
1078 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1079 - callMxChat(message, callback, botId);
1080 - });
1081 - }
1082 -
1083 - processStream();
1084 - })
1085 - .catch(error => {
1086 - // Check if we have server error data with chat mode
1087 - if (error && error.isServerError && error.data) {
1088 - // Check for chat mode in error data
1089 - if (error.data.chat_mode) {
1090 - updateChatModeIndicator(error.data.chat_mode, botId);
1091 - }
1092 -
1093 - handleNonStreamResponse(error.data, callback, botId);
1094 - } else {
1095 - // Only fall back to regular call if we don't have any response data
1096 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1097 - callMxChat(message, callback, botId);
1098 - }
1099 - });
1100 -}
1101 -
1102 -// Helper function to handle non-streaming responses
1103 -function handleNonStreamResponse(data, callback, botId) {
1104 - botId = botId || 'default';
1105 -
1106 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1107 - if (data.chat_mode) {
1108 - updateChatModeIndicator(data.chat_mode, botId);
81 + // Append the thinking dots to the chat container (or within the temporary message div)
82 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
83 + scrollToBottom();
1109 84 }
1110 85
1111 - // Also check in data property if response is wrapped
1112 - if (data.data && data.data.chat_mode) {
1113 - updateChatModeIndicator(data.data.chat_mode, botId);
1114 - }
1115 -
1116 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1117 - // This prevents a visual gap between thinking dots disappearing and content appearing
1118 -
1119 - // SECURITY FIX: Check for errors FIRST
1120 - if (data.success === false || (data.data && data.data.error_message)) {
1121 - let errorMessage = "";
1122 - let errorCode = "";
1123 -
1124 - // Check various possible error locations
1125 - if (data.data && data.data.error_message) {
1126 - errorMessage = data.data.error_message;
1127 - errorCode = data.data.error_code || "";
1128 - } else if (data.error_message) {
1129 - errorMessage = data.error_message;
1130 - errorCode = data.error_code || "";
1131 - } else if (data.message) {
1132 - errorMessage = data.message;
1133 - } else if (typeof data.data === 'string') {
1134 - errorMessage = data.data;
1135 - } else {
1136 - errorMessage = "An error occurred. Please try again or contact support.";
1137 - }
1138 -
1139 - // Handle session reset action (IP changed, session expired, etc.)
1140 - // Silent reset — keep chat UI intact, just get a new session and retry
1141 - if (data.data && data.data.action === 'reset_session') {
1142 - MxChatInstances.silentResetSession(botId);
1143 - // Re-send the original message with the new session (user message is already displayed)
1144 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1145 - if (originalMessage) {
1146 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1147 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1148 - if (shouldUseStreaming(currentModel)) {
1149 - callMxChatStream(originalMessage, callback, botId);
1150 - } else {
1151 - callMxChat(originalMessage, callback, botId);
1152 - }
1153 - }
1154 - return;
1155 - }
1156 -
1157 - // Format user-friendly error message
1158 - let displayMessage = errorMessage;
1159 - if (mxchatChat.is_admin) {
1160 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1161 - }
1162 -
1163 - replaceLastMessage("bot", displayMessage, '', [], botId);
1164 -
1165 - if (callback) {
1166 - callback('');
1167 - }
1168 - return; // Exit early for errors
1169 - }
1170 -
1171 - // Check for live agent response
1172 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1173 - removeThinkingDots(botId);
1174 - // Also remove any leftover bot-message that lost its temporary-message class
1175 - var $chatBox = getElement(botId, 'chat-box');
1176 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1177 - updateChatModeIndicator('agent', botId);
1178 - enableChatInput(botId);
1179 - if (callback) {
1180 - callback('');
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Handle different response formats
1186 - if (data.text || data.html || data.message) {
1187 -
1188 - // Apply response hooks
1189 - if (data.text && typeof customMxChatFilter === 'function') {
1190 - data.text = customMxChatFilter(data.text, "response");
1191 - }
1192 - if (data.message && typeof customMxChatFilter === 'function') {
1193 - data.message = customMxChatFilter(data.message, "response");
1194 - }
1195 -
1196 - // Display the response
1197 - if (data.text && data.html) {
1198 - replaceLastMessage("bot", data.text, data.html, [], botId);
1199 - } else if (data.text) {
1200 - replaceLastMessage("bot", data.text, '', [], botId);
1201 - } else if (data.html) {
1202 - replaceLastMessage("bot", "", data.html, [], botId);
1203 - } else if (data.message) {
1204 - replaceLastMessage("bot", data.message, '', [], botId);
1205 - }
1206 - }
1207 -
1208 - // Handle other response properties
1209 - if (data.data && data.data.filename) {
1210 - showActivePdf(data.data.filename, botId);
1211 - var instance = MxChatInstances.get(botId);
1212 - instance.activePdfFile = data.data.filename;
1213 - }
1214 -
1215 - if (data.redirect_url) {
1216 - setTimeout(() => {
1217 - window.location.href = data.redirect_url;
1218 - }, 1500);
1219 - }
1220 -
1221 - // Ensure chat input is re-enabled (safety net for edge cases)
1222 - enableChatInput(botId);
1223 -
1224 - if (callback) {
1225 - callback(data.text || data.message || '');
1226 - }
1227 -}
1228 -
1229 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1230 -function updateChatModeIndicator(mode, botId) {
1231 - botId = botId || 'default';
1232 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1233 - if (indicator) {
1234 - const oldText = indicator.textContent;
1235 -
1236 - if (mode === 'agent') {
1237 - indicator.textContent = 'Live Agent';
1238 - startPolling(botId);
1239 - } else {
1240 - // Everything else is AI mode
1241 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1242 - indicator.textContent = customAiText;
1243 - stopPolling(botId);
1244 - }
1245 -
1246 - // Force immediate DOM update and reflow
1247 - if (oldText !== indicator.textContent) {
1248 - // Force a reflow to ensure the change is visible immediately
1249 - indicator.style.display = 'none';
1250 - indicator.offsetHeight; // Trigger reflow
1251 - indicator.style.display = '';
1252 -
1253 - // Double-check after a brief moment to ensure the change stuck
1254 - setTimeout(() => {
1255 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1256 - indicator.textContent = 'Live Agent';
1257 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1258 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1259 - indicator.textContent = customAiText;
1260 - }
1261 - }, 50);
1262 - }
1263 - }
1264 -}
1265 -
1266 -// Function to update message during streaming
1267 -function updateStreamingMessage(content, botId) {
1268 - botId = botId || 'default';
1269 -
1270 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1271 - if (typeof customMxChatFilter === 'function') {
1272 - content = customMxChatFilter(content, "response");
1273 - }
1274 -
1275 - const formattedContent = linkify(content);
1276 -
1277 - // Find the temporary message in this bot's chat box
1278 - var $chatBox = getElement(botId, 'chat-box');
1279 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1280 -
1281 - if (tempMessage.length) {
1282 - // Update existing message
1283 - tempMessage.html(formattedContent);
1284 - } else {
1285 - // Create new temporary message if it doesn't exist
1286 - appendMessage("bot", content, '', [], true, botId);
1287 - }
1288 -}
1289 -
1290 -function isStreamingSupported(model) {
1291 - if (!model) return false;
1292 -
1293 - const modelPrefix = model.split('-')[0].toLowerCase();
1294 -
1295 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1296 - const isSupported = modelPrefix === 'gpt' ||
1297 - modelPrefix === 'o1' ||
1298 - modelPrefix === 'claude' ||
1299 - modelPrefix === 'grok' ||
1300 - modelPrefix === 'deepseek' ||
1301 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1302 -
1303 - return isSupported;
1304 -}
1305 -
1306 -// Update the event handlers to use the correct function names (using event delegation)
1307 -// Use class-based selectors for multi-instance support
1308 -$(document).on('click', '.send-button', function() {
1309 - var botId = getBotIdFromElement(this);
1310 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1311 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1312 - disableChatInput(botId);
1313 - }
1314 - sendMessage(botId);
1315 -});
1316 -
1317 -// Override enter key handler (using event delegation)
1318 -$(document).on('keypress', '.chat-input', function(e) {
1319 - if (e.which == 13 && !e.shiftKey) {
1320 - e.preventDefault();
1321 - var botId = getBotIdFromElement(this);
1322 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1323 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1324 - disableChatInput(botId);
1325 - }
1326 - sendMessage(botId);
1327 - }
1328 -});
1329 -
1330 -
1331 -// Tags the chat-box transcript so the print stylesheet can target it,
1332 -// and lazily initializes the header overflow menu for this bot if the
1333 -// markup is present but not yet wired (covers dynamically-rendered widgets).
1334 -// Idempotent; safe to call on every appended message.
1335 -function mxchatEnsurePrintRoot(botId) {
1336 - var $chatBox = getElement(botId, 'chat-box');
1337 - if (!$chatBox || !$chatBox.length) return;
1338 - $chatBox.addClass('mxchat-conversation-print-root');
1339 - if (!$chatBox.attr('data-print-title')) {
1340 - var nowStr = new Date().toLocaleString();
1341 - var headerTitle = ((typeof mxchatChat !== 'undefined' && mxchatChat.print_header_title) || 'Chat transcript') + ' — ' + nowStr;
1342 - $chatBox.attr('data-print-title', headerTitle);
1343 - }
1344 - if (typeof mxchatInitHeaderMenu === 'function') {
1345 - mxchatInitHeaderMenu(botId);
1346 - }
1347 -}
1348 -
1349 -// Builds the list of overflow-menu items for a given bot.
1350 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1351 -function mxchatGetHeaderMenuItems(botId) {
1352 - var items = [];
1353 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1354 -
1355 - // The `print_button_*` keys still gate this item for back-compat with
1356 - // existing user options. The action is now a transcript download, not print.
1357 - if (settings.print_button_enabled === 'on') {
1358 - items.push({
1359 - id: 'download-transcript',
1360 - label: settings.print_button_label || 'Download Transcript',
1361 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1362 - action: function() {
1363 - mxchatDownloadTranscript(botId);
1364 - }
1365 - });
1366 - }
1367 -
1368 - return items;
1369 -}
1370 -
1371 -// Builds a clean markdown transcript of the current conversation and triggers
1372 -// a file download. Used by the "Download Transcript" menu item.
1373 -function mxchatDownloadTranscript(botId) {
1374 - var $chatBox = getElement(botId, 'chat-box');
1375 - if (!$chatBox || !$chatBox.length) return;
1376 -
1377 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1378 - var headerTitle = settings.print_header_title || 'Chat transcript';
1379 - var now = new Date();
1380 - var stamp = now.toLocaleString();
1381 -
1382 - var lines = [];
1383 - lines.push('# ' + headerTitle);
1384 - lines.push('');
1385 - lines.push('Exported: ' + stamp);
1386 - lines.push('');
1387 - lines.push('---');
1388 - lines.push('');
1389 -
1390 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1391 - var $msg = $(this);
1392 - // Skip thinking placeholders and any in-flight temporary messages.
1393 - if ($msg.find('.thinking-dots').length) return;
1394 - if ($msg.hasClass('temporary-message')) return;
1395 -
1396 - var sender;
1397 - if ($msg.hasClass('user-message')) sender = 'User';
1398 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1399 - else sender = 'AI Agent';
1400 -
1401 - // Strip interactive UI from the cloned message so we get the conversation text.
1402 - var $clone = $msg.clone();
1403 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1404 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1405 - if (!text) return;
1406 -
1407 - lines.push('**' + sender + '**');
1408 - lines.push('');
1409 - lines.push(text);
1410 - lines.push('');
1411 - });
1412 -
1413 - var content = lines.join('\n');
1414 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1415 - var fname = 'mxchat-transcript-' + iso + '.md';
1416 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1417 - var url = URL.createObjectURL(blob);
1418 - var a = document.createElement('a');
1419 - a.href = url;
1420 - a.download = fname;
1421 - a.style.display = 'none';
1422 - document.body.appendChild(a);
1423 - a.click();
1424 - setTimeout(function() {
1425 - if (a.parentNode) a.parentNode.removeChild(a);
1426 - URL.revokeObjectURL(url);
1427 - }, 100);
1428 -}
1429 -
1430 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1431 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1432 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1433 -function mxchatSyncMenuColors(botId, $wrap) {
1434 - if (!$wrap || !$wrap.length) return;
1435 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1436 - if (!$bot.length) return;
1437 - var cs = window.getComputedStyle($bot[0]);
1438 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1439 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1440 - }
1441 - // Bot text color usually lives on a child div, not .bot-message itself.
1442 - var $textChild = $bot.find('[style*="color"]').first();
1443 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1444 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1445 -}
1446 -
1447 -// One-time per-widget init: renders menu items, wires open/close,
1448 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1449 -function mxchatInitHeaderMenu(botId) {
1450 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1451 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1452 -
1453 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1454 - var $menu = $wrap.find('.mxchat-header-menu');
1455 - var items = mxchatGetHeaderMenuItems(botId);
1456 -
1457 - // Initial color sync — covers normal page load.
1458 - mxchatSyncMenuColors(botId, $wrap);
1459 -
1460 - if (!items.length) {
1461 - $trigger.hide();
1462 - $menu.hide();
1463 - $wrap.data('mxchatMenuReady', true);
1464 - return;
1465 - }
1466 -
1467 - // Build the menu items.
1468 - $menu.empty();
1469 - items.forEach(function(item, idx) {
1470 - var $btn = $('<button>', {
1471 - type: 'button',
1472 - 'class': 'mxchat-menu-item',
1473 - 'role': 'menuitem',
1474 - 'tabindex': '-1',
1475 - 'data-menu-id': item.id,
1476 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1477 - '<span class="mxchat-menu-item-label"></span>'
1478 - });
1479 - $btn.find('.mxchat-menu-item-label').text(item.label);
1480 - $btn.on('click', function(e) {
86 + // Trigger send button click when "Enter" key is pressed in the input field
87 + $('#chat-input').keypress(function(e) {
88 + if (e.which == 13) {
1481 89 e.preventDefault();
1482 - e.stopPropagation();
1483 - closeMenu();
1484 - try { item.action(); } catch (err) { /* no-op */ }
1485 - });
1486 - $menu.append($btn);
1487 - });
1488 -
1489 - function openMenu() {
1490 - // Re-sync each open in case the active theme changed since init.
1491 - mxchatSyncMenuColors(botId, $wrap);
1492 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1493 - $trigger.attr('aria-expanded', 'true');
1494 - // Focus the first item for keyboard users
1495 - setTimeout(function() {
1496 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1497 - }, 0);
1498 - }
1499 - function closeMenu(returnFocus) {
1500 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1501 - $trigger.attr('aria-expanded', 'false');
1502 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1503 - if (returnFocus) $trigger.trigger('focus');
1504 - }
1505 -
1506 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1507 - // click-to-collapse handler does not fire.
1508 - $trigger.on('click', function(e) {
1509 - e.preventDefault();
1510 - e.stopPropagation();
1511 - if ($menu.hasClass('is-open')) closeMenu();
1512 - else openMenu();
1513 - });
1514 -
1515 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1516 - $menu.on('click', function(e) {
1517 - e.stopPropagation();
1518 - });
1519 -
1520 - // Outside click closes the menu.
1521 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1522 - if (!$menu.hasClass('is-open')) return;
1523 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1524 - closeMenu();
1525 - });
1526 -
1527 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1528 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1529 - var $items = $menu.find('.mxchat-menu-item');
1530 - var idx = $items.index(this);
1531 - if (e.key === 'Escape') {
1532 - e.preventDefault();
1533 - closeMenu(true);
1534 - } else if (e.key === 'ArrowDown') {
1535 - e.preventDefault();
1536 - var $next = $items.eq((idx + 1) % $items.length);
1537 - $items.attr('tabindex', '-1');
1538 - $next.attr('tabindex', '0').trigger('focus');
1539 - } else if (e.key === 'ArrowUp') {
1540 - e.preventDefault();
1541 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1542 - $items.attr('tabindex', '-1');
1543 - $prev.attr('tabindex', '0').trigger('focus');
1544 - } else if (e.key === 'Enter' || e.key === ' ') {
1545 - e.preventDefault();
1546 - $(this).trigger('click');
90 + $('#send-button').click();
1547 91 }
1548 92 });
1549 - $trigger.on('keydown', function(e) {
1550 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1551 - e.preventDefault();
1552 - closeMenu(true);
1553 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1554 - e.preventDefault();
1555 - openMenu();
1556 - }
1557 - });
1558 93
1559 - $wrap.data('mxchatMenuReady', true);
1560 -}
1561 -
1562 -// Initialize header menus for every rendered widget on DOM ready.
1563 -$(function() {
1564 - $('.mxchat-header-menu-wrap').each(function() {
1565 - var botId = $(this).data('bot-id');
1566 - if (botId) mxchatInitHeaderMenu(botId);
94 + // Handle send button click
95 + $('#send-button').click(function() {
96 + sendMessage();
1567 97 });
1568 -});
1569 98
1570 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1571 - try {
1572 - // Determine styles based on sender type
1573 - let messageClass, bgColor, fontColor;
99 + // Use the linkTarget in your linkify function
100 + function linkify(inputText) {
101 + // Convert Markdown-style links to HTML links first
102 + var markdownLinkPattern = /\[([^\]]+)\]\(([^)]+)\)/g;
103 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
1574 104
1575 - if (sender === "user") {
1576 - messageClass = "user-message";
1577 - bgColor = userMessageBgColor;
1578 - fontColor = userMessageFontColor;
1579 - // Only sanitize user input
1580 - messageText = sanitizeUserInput(messageText);
1581 - } else if (sender === "agent") {
1582 - messageClass = "agent-message";
1583 - bgColor = liveAgentMessageBgColor;
1584 - fontColor = liveAgentMessageFontColor;
1585 - } else {
1586 - messageClass = "bot-message";
1587 - bgColor = botMessageBgColor;
1588 - fontColor = botMessageFontColor;
1589 - }
105 + // URLs starting with http://, https://, or ftp://, but not already inside an <a> tag
106 + var urlPattern = /(\b(https?|ftp):\/\/[-A-Z0-9+&@#\/%?=~_|!:,.;]*[--A-Z0-9+&@#\/%=~_|])(?![^<]*<\/a>)/gim;
107 + replacedText = replacedText.replace(urlPattern, '<a href="$1" target="' + linkTarget + '">$1</a>');
1590 108
1591 - const messageDiv = $('<div>')
1592 - .addClass(messageClass)
1593 - .attr('dir', 'auto');
109 + // URLs starting with "www." not already inside an <a> tag
110 + var wwwPattern = /(^|[^\/])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
111 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
1594 112
1595 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1596 - var skipColors = shouldSkipInlineColors(botId);
1597 - if (skipColors) {
1598 - messageDiv.css({
1599 - 'margin-bottom': '1em'
1600 - });
1601 - } else {
1602 - messageDiv.css({
1603 - 'background': bgColor,
1604 - 'color': fontColor,
1605 - 'margin-bottom': '1em'
1606 - });
1607 - }
113 + return replacedText;
114 + }
1608 115
1609 - // Process the message content - always run linkify to convert markdown
1610 - // links and format text. linkify() handles existing HTML safely via
1611 - // negative lookaheads that skip URLs already inside <a> tags.
1612 - let fullMessage = linkify(messageText);
1613 116
1614 - // Add images if provided
1615 - if (images && images.length > 0) {
1616 - fullMessage += '<div class="image-gallery" dir="auto">';
1617 - images.forEach(img => {
1618 - const safeTitle = sanitizeUserInput(img.title);
1619 - const safeUrl = encodeURI(img.image_url);
1620 - const safeThumbnail = encodeURI(img.thumbnail_url);
1621 117
1622 - fullMessage += `
1623 - <div style="margin-bottom: 10px;">
1624 - <strong>${safeTitle}</strong><br>
1625 - <a href="${safeUrl}" target="_blank">
1626 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1627 - </a>
1628 - </div>`;
1629 - });
1630 - fullMessage += '</div>';
1631 - }
118 + // Updated appendMessage function with debugging
119 + function appendMessage(sender, message, isTemporary = false) {
120 + var messageClass = sender === "user" ? "user-message" : "bot-message";
121 + var bgColor = sender === "user" ? userMessageBgColor : botMessageBgColor;
122 + var fontColor = sender === "user" ? userMessageFontColor : botMessageFontColor;
1632 123
1633 - // Append HTML content if provided
1634 - if (messageHtml && sender !== "user") {
1635 - // Only add line breaks if there's actual text content before the HTML
1636 - if (fullMessage && fullMessage.trim()) {
1637 - fullMessage += '<br><br>' + messageHtml;
1638 - } else {
1639 - fullMessage = messageHtml;
1640 - }
1641 - }
124 + var messageDiv = $('<div>').addClass(messageClass).css({
125 + 'background': bgColor,
126 + 'color': fontColor
127 + }).html(linkify(formatBoldText(convertNewlinesToBreaks(message))));
1642 128
1643 - messageDiv.html(fullMessage);
1644 -
1645 129 if (isTemporary) {
1646 130 messageDiv.addClass('temporary-message');
1647 131 }
1648 132
1649 - // Append to the correct chatbot instance's chat-box
1650 - var $chatBox = getElement(botId, 'chat-box');
1651 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1652 - // FIXED: Use event delegation for link tracking
1653 - if (sender === "bot" || sender === "agent") {
1654 - attachLinkTracking(messageDiv, messageText, botId);
1655 - }
1656 -
1657 - if (sender === "bot") {
1658 - const lastUserMessage = $chatBox.find('.user-message').last();
1659 - if (lastUserMessage.length) {
1660 - scrollElementToTop(lastUserMessage, botId);
1661 - }
1662 - }
1663 -
1664 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1665 - mxchatEnsurePrintRoot(botId);
1666 - }
1667 - });
1668 -
1669 - if (messageText.id) {
1670 - var instance = MxChatInstances.get(botId);
1671 - instance.lastSeenMessageId = messageText.id;
1672 - hideNotification(botId);
1673 - }
1674 - } catch (error) {
1675 - // Error rendering message - silently continue
133 + messageDiv.hide().appendTo('#chat-box').fadeIn(300);
134 + scrollToBottom();
1676 135 }
1677 -}
1678 136
1679 -// Helper function to attach link tracking with proper event handling
1680 -function attachLinkTracking(messageDiv, messageText, botId) {
1681 - botId = botId || 'default';
1682 - // Use a slight delay to ensure DOM is ready
1683 - setTimeout(function() {
1684 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1685 137
1686 - links.each(function() {
1687 - const $link = $(this);
1688 - const originalHref = $link.attr('href');
138 + // Function to replace the last message in the chat
139 +// Function to replace the last message in the chat
140 +function replaceLastMessage(sender, newMessage) {
141 + var messageClass = sender === "user" ? "user-message" : "bot-message";
142 + var lastMessageDiv = $('#chat-box').find('.' + messageClass + '.temporary-message').last();
1689 143
1690 - // Mark as tracked to avoid duplicate handlers
1691 - $link.attr('data-tracked', 'true');
144 + // Apply linkify, formatBoldText, and convertNewlinesToBreaks to the new message
145 + var formattedMessage = linkify(formatBoldText(convertNewlinesToBreaks(newMessage)));
1692 146
1693 - // Only track external URLs
1694 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1695 - // Remove any existing click handlers first
1696 - $link.off('click.tracking');
1697 -
1698 - // Add new click handler with namespace
1699 - $link.on('click.tracking', function(e) {
1700 - e.preventDefault();
1701 - e.stopPropagation();
1702 -
1703 - const messageContext = typeof messageText === 'string'
1704 - ? messageText.substring(0, 200)
1705 - : '';
1706 -
1707 - // Track the click
1708 - $.ajax({
1709 - url: mxchatChat.ajax_url,
1710 - type: 'POST',
1711 - data: {
1712 - action: 'mxchat_track_url_click',
1713 - session_id: getChatSession(botId),
1714 - url: originalHref,
1715 - message_context: messageContext,
1716 - nonce: mxchatChat.nonce
1717 - },
1718 - complete: function() {
1719 - // Always redirect, even if tracking fails
1720 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1721 - window.open(originalHref, '_blank');
1722 - } else {
1723 - window.location.href = originalHref;
1724 - }
1725 - }
1726 - });
1727 -
1728 - return false; // Extra insurance to prevent default
1729 - });
1730 - }
1731 - });
1732 - }, 100); // Small delay to ensure DOM is ready
1733 -}
1734 -
1735 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1736 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1737 - var $chatBox = getElement(botId, 'chat-box');
1738 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1739 -
1740 - // Determine styles
1741 - let bgColor, fontColor;
1742 - if (sender === "user") {
1743 - bgColor = userMessageBgColor;
1744 - fontColor = userMessageFontColor;
1745 - } else if (sender === "agent") {
1746 - bgColor = liveAgentMessageBgColor;
1747 - fontColor = liveAgentMessageFontColor;
1748 - } else {
1749 - bgColor = botMessageBgColor;
1750 - fontColor = botMessageFontColor;
147 + // Check if the new message is the rate limit message before replacing
148 + if (newMessage === mxchatChat.rate_limit_message) {
149 + // Append rate limit message without replacing anything
150 + appendMessage("bot", formattedMessage);
151 + return; // Exit the function to prevent replacing the rate limit message
1751 152 }
1752 -
1753 - // Always run linkify to convert markdown links and format text.
1754 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1755 - // to avoid double-processing URLs that are already inside <a> tags).
1756 - var fullMessage = linkify(responseText);
1757 -
1758 - if (responseHtml) {
1759 - // Only add line breaks if there's actual text content before the HTML
1760 - if (fullMessage && fullMessage.trim()) {
1761 - fullMessage += '<br><br>' + responseHtml;
1762 - } else {
1763 - fullMessage = responseHtml;
1764 - }
1765 - }
1766 -
1767 - if (images.length > 0) {
1768 - fullMessage += '<div class="image-gallery" dir="auto">';
1769 - images.forEach(img => {
1770 - fullMessage += `
1771 - <div style="margin-bottom: 10px;">
1772 - <strong>${img.title}</strong><br>
1773 - <a href="${img.image_url}" target="_blank">
1774 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1775 - </a>
1776 - </div>`;
153 + if (lastMessageDiv.length) {
154 + lastMessageDiv.fadeOut(200, function() {
155 + // Replace the content with the formatted message
156 + $(this).html(formattedMessage).removeClass('temporary-message').fadeIn(200);
1777 157 });
1778 - fullMessage += '</div>';
1779 - }
1780 -
1781 - if (lastMessageDiv.length) {
1782 - // Replace content immediately to prevent visual gap between thinking dots and response
1783 - lastMessageDiv
1784 - .html(fullMessage)
1785 - .removeClass('bot-message user-message temporary-message')
1786 - .addClass(messageClass)
1787 - .attr('dir', 'auto');
1788 -
1789 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1790 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1791 - if (!skipColors) {
1792 - lastMessageDiv.css({
1793 - 'background-color': bgColor,
1794 - 'color': fontColor,
1795 - });
1796 - }
1797 -
1798 - // Handle link tracking and scroll
1799 - if (sender === "bot" || sender === "agent") {
1800 - attachLinkTracking(lastMessageDiv, responseText, botId);
1801 -
1802 - const lastUserMessage = $chatBox.find('.user-message').last();
1803 - if (lastUserMessage.length) {
1804 - scrollElementToTop(lastUserMessage, botId);
1805 - }
1806 - // Show notification if chat is hidden
1807 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1808 - if ($floatingChatbot.hasClass('hidden')) {
1809 - showNotification(botId);
1810 - }
1811 - }
1812 -
1813 - // Re-enable chat input after response is displayed
1814 - enableChatInput(botId);
1815 -
1816 - if (sender === "bot" || sender === "agent") {
1817 - mxchatEnsurePrintRoot(botId);
1818 - }
1819 158 } else {
1820 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1821 - // Re-enable chat input after response is displayed
1822 - enableChatInput(botId);
159 + appendMessage(sender, formattedMessage);
1823 160 }
161 + scrollToBottom();
1824 162 }
1825 163
1826 -
1827 - function appendThinkingMessage(botId) {
1828 - botId = botId || 'default';
1829 -
1830 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1831 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1832 - if (indicator && indicator.textContent === 'Live Agent') {
1833 - return;
1834 - }
1835 -
1836 - var $chatBox = getElement(botId, 'chat-box');
1837 -
1838 - // Remove any existing thinking dots in this bot's chat first
1839 - $chatBox.find('.thinking-dots').remove();
1840 -
1841 - // Check if we should skip inline colors (AI theme is active)
1842 - var skipColors = shouldSkipInlineColors(botId);
1843 -
1844 - // Retrieve the bot message font color and background color
1845 - var botMessageFontColor = mxchatChat.bot_message_font_color;
1846 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
1847 -
1848 - // Build thinking dots HTML - skip inline colors if AI theme is active
1849 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1850 - var thinkingHtml = '<div class="thinking-dots-container">' +
1851 - '<div class="thinking-dots">' +
1852 - '<span class="dot"' + dotStyle + '></span>' +
1853 - '<span class="dot"' + dotStyle + '></span>' +
1854 - '<span class="dot"' + dotStyle + '></span>' +
1855 - '</div>' +
1856 - '</div>';
1857 -
1858 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1859 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1860 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1861 - scrollToBottom(botId);
1862 - }
1863 -
1864 - function removeThinkingDots(botId) {
1865 - botId = botId || 'default';
1866 - var $chatBox = getElement(botId, 'chat-box');
1867 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1868 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1869 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1870 - }
1871 -
1872 - // ====================================
1873 - // TEXT FORMATTING & PROCESSING
1874 - // ====================================
1875 164
1876 - function linkify(inputText) {
1877 - if (!inputText) {
1878 - return '';
1879 - }
1880 165
1881 - // Helper function to check if URL is already encoded
1882 - function isUrlEncoded(url) {
1883 - // Check for % followed by exactly 2 hex digits
1884 - return /%[0-9a-fA-F]{2}/.test(url);
1885 - }
1886 -
1887 - // Helper function to safely encode URLs only if needed
1888 - function safeEncodeUrl(url) {
1889 - // If URL already contains encoded characters, return as-is
1890 - if (isUrlEncoded(url)) {
1891 - return url;
1892 - }
1893 - // Otherwise, encode it
1894 - return encodeURI(url);
1895 - }
1896 -
1897 - // Process markdown headers FIRST
1898 - let processedText = formatMarkdownHeaders(inputText);
1899 -
1900 - // Process text styling (bold, italic, strikethrough)
1901 - processedText = formatTextStyling(processedText);
1902 -
1903 - // Process code blocks BEFORE processing links
1904 - processedText = formatCodeBlocks(processedText);
166 +// Optimized scrollToBottom function for instant scrolling
167 +function scrollToBottom(instant = false) {
168 + var chatBox = $('#chat-box');
169 + if (instant) {
170 + // Instantly set the scroll position to the bottom
171 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
172 + } else {
173 + // Use requestAnimationFrame for smoother scrolling if needed
174 + let start = null;
175 + const scrollHeight = chatBox.prop("scrollHeight");
176 + const initialScroll = chatBox.scrollTop();
177 + const distance = scrollHeight - initialScroll;
178 + const duration = 500; // Duration in ms
1905 179
1906 - // Process markdown tables BEFORE converting newlines to paragraphs
1907 - processedText = formatMarkdownTables(processedText);
180 + function smoothScroll(timestamp) {
181 + if (!start) start = timestamp;
182 + const progress = timestamp - start;
183 + const currentScroll = initialScroll + (distance * (progress / duration));
184 + chatBox.scrollTop(currentScroll);
1908 185
1909 - // NOW convert to paragraphs
1910 - processedText = convertNewlinesToBreaks(processedText);
1911 -
1912 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1913 - // This prevents them from being processed as markdown links
1914 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1915 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1916 - // Clean the URL of any trailing punctuation
1917 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1918 - const safeUrl = safeEncodeUrl(cleanUrl);
1919 - // Return as a proper link without the brackets
1920 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1921 - });
1922 -
1923 - // Process markdown links: [text](url) and [](url)
1924 - // Uses balanced parenthesis matching to handle URLs containing parens
1925 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1926 - processedText = (function(input) {
1927 - var result = '';
1928 - var i = 0;
1929 - while (i < input.length) {
1930 - // Look for [ at current position
1931 - if (input[i] === '[') {
1932 - // Find closing ]
1933 - var closeBracket = input.indexOf(']', i + 1);
1934 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1935 - result += input[i];
1936 - i++;
1937 - continue;
1938 - }
1939 - var linkText = input.substring(i + 1, closeBracket);
1940 - // Check if URL starts with http
1941 - var urlStart = closeBracket + 2;
1942 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1943 - result += input[i];
1944 - i++;
1945 - continue;
1946 - }
1947 - // Find balanced closing paren
1948 - var depth = 1;
1949 - var j = urlStart;
1950 - while (j < input.length && depth > 0) {
1951 - if (input[j] === '(') depth++;
1952 - else if (input[j] === ')') depth--;
1953 - if (depth > 0) j++;
1954 - }
1955 - if (depth !== 0) {
1956 - result += input[i];
1957 - i++;
1958 - continue;
1959 - }
1960 - var url = input.substring(urlStart, j);
1961 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1962 - var encodedUrl = safeEncodeUrl(cleanUrl);
1963 - if (!linkText || !linkText.trim()) {
1964 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1965 - } else {
1966 - var safeText = sanitizeUserInput(linkText);
1967 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1968 - }
1969 - i = j + 1; // Skip past the closing )
186 + if (progress < duration) {
187 + requestAnimationFrame(smoothScroll);
1970 188 } else {
1971 - result += input[i];
1972 - i++;
189 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1973 190 }
1974 191 }
1975 - return result;
1976 - })(processedText);
1977 -
1978 - // Process phone numbers: [text](tel:number)
1979 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1980 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1981 - const safePhone = safeEncodeUrl(phone);
1982 - const safeText = sanitizeUserInput(text);
1983 - return `<a href="${safePhone}">${safeText}</a>`;
1984 - });
1985 -
1986 - // Process mailto links: [text](mailto:email)
1987 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1988 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1989 - const safeMailto = safeEncodeUrl(mailto);
1990 - const safeText = sanitizeUserInput(text);
1991 - return `<a href="${safeMailto}">${safeText}</a>`;
1992 - });
1993 -
1994 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1995 - // Updated pattern to be more careful about what it matches
1996 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1997 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1998 - // Extra check: make sure this isn't already linked
1999 - if (match.includes('href=') || match.includes('</a>')) {
2000 - return match;
2001 - }
2002 -
2003 - // Clean trailing punctuation
2004 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2005 - const safeUrl = safeEncodeUrl(cleanUrl);
2006 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2007 - });
2008 -
2009 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2010 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2011 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2012 - // Extra check: make sure this isn't already linked
2013 - if (match.includes('href=') || match.includes('</a>')) {
2014 - return match;
2015 - }
2016 -
2017 - // Clean trailing punctuation
2018 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2019 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2020 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2021 - });
2022 -
2023 - return processedText;
2024 -}
2025 -
2026 - function formatMarkdownHeaders(text) {
2027 - // Handle h1 to h6 headers
2028 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2029 - const level = hashes.length;
2030 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2031 - });
2032 - }
2033 -
2034 -function formatTextStyling(text) {
2035 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2036 - const protectedSegments = [];
2037 - let protectedText = text;
2038 -
2039 - // Step 1a: Protect HTML href="..." attributes
2040 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2041 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2042 - protectedSegments.push(match);
2043 - return placeholder;
2044 - });
2045 -
2046 - // Step 1b: Protect Markdown links [text](url)
2047 - // This is crucial - we need to protect the URLs in markdown format
2048 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2049 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2050 - protectedSegments.push(match);
2051 - return placeholder;
2052 - });
2053 -
2054 - // Step 1c: Also protect bare URLs that might exist
2055 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2056 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2057 - protectedSegments.push(match);
2058 - return placeholder;
2059 - });
2060 -
2061 - // Step 2: Now apply text styling to the protected text
2062 - // Handle bold text (**text**)
2063 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2064 192
2065 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2066 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2067 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2068 -
2069 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2070 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2071 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2072 -
2073 - // Handle strikethrough (~~text~~)
2074 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2075 -
2076 - // Step 3: Restore all protected segments
2077 - protectedSegments.forEach((original, index) => {
2078 - const placeholder = `__PROTECTED_${index}__`;
2079 - protectedText = protectedText.replace(placeholder, original);
2080 - });
2081 -
2082 - return protectedText;
2083 -}
2084 - function formatBoldText(text) {
2085 - // This function is kept for compatibility but now uses formatTextStyling
2086 - return formatTextStyling(text);
193 + requestAnimationFrame(smoothScroll);
2087 194 }
2088 -
2089 -function convertNewlinesToBreaks(text) {
2090 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2091 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2092 -
2093 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2094 - return paragraphs
2095 - .map(para => para.trim())
2096 - .filter(para => para.length > 0) // Remove empty paragraphs
2097 - .map(para => `<p>${para}</p>`)
2098 - .join('');
2099 195 }
2100 - function formatCodeBlocks(text) {
2101 - // Handle fenced code blocks with language specification (```language)
2102 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2103 - const lang = language || 'text';
2104 - const escapedCode = escapeHtml(code.trim());
2105 - return `<div class="mxchat-code-block-container">
2106 - <div class="mxchat-code-header">
2107 - <span class="mxchat-code-language">${lang}</span>
2108 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2109 - </div>
2110 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2111 - </div>`;
2112 - });
2113 196
2114 - // Handle inline code with single backticks
2115 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2116 197
2117 - // Handle raw PHP tags (legacy support)
2118 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2119 - const escapedCode = escapeHtml(match);
2120 - return `<div class="mxchat-code-block-container">
2121 - <div class="mxchat-code-header">
2122 - <span class="mxchat-code-language">php</span>
2123 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2124 - </div>
2125 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2126 - </div>`;
2127 - });
2128 -
2129 - return text;
198 + // Function to format text with **bold** inside double asterisks
199 + function formatBoldText(text) {
200 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2130 201 }
2131 202
2132 - function formatMarkdownTables(text) {
203 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
204 + function convertNewlinesToBreaks(text) {
2133 205 var lines = text.split('\n');
2134 - var result = [];
2135 - var i = 0;
206 + var formattedText = '';
2136 207
2137 - while (i < lines.length) {
2138 - // Check for a table: current line has pipes AND next line is a separator row
2139 - if (i + 1 < lines.length &&
2140 - lines[i].indexOf('|') !== -1 &&
2141 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2142 -
2143 - var tableLines = [];
2144 - var headerLine = lines[i];
2145 - var separatorLine = lines[i + 1];
2146 - tableLines.push(headerLine);
2147 - tableLines.push(separatorLine);
2148 -
2149 - // Collect remaining table rows
2150 - var j = i + 2;
2151 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2152 - tableLines.push(lines[j]);
2153 - j++;
2154 - }
2155 -
2156 - // Parse alignment from separator row
2157 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2158 - var alignments = sepCells.map(function(cell) {
2159 - var trimmed = cell.trim();
2160 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2161 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2162 - return 'left';
2163 - });
2164 -
2165 - // Build HTML table
2166 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2167 -
2168 - // Header row
2169 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2170 - html += '<thead><tr>';
2171 - headerCells.forEach(function(cell, idx) {
2172 - var align = alignments[idx] || 'left';
2173 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2174 - });
2175 - html += '</tr></thead>';
2176 -
2177 - // Body rows
2178 - html += '<tbody>';
2179 - for (var r = 2; r < tableLines.length; r++) {
2180 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2181 - html += '<tr>';
2182 - rowCells.forEach(function(cell, idx) {
2183 - var align = alignments[idx] || 'left';
2184 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2185 - });
2186 - html += '</tr>';
2187 - }
2188 - html += '</tbody></table></div>';
2189 -
2190 - result.push(html);
2191 - i = j;
2192 - } else {
2193 - result.push(lines[i]);
2194 - i++;
2195 - }
208 + for (var i = 0; i < lines.length; i++) {
209 + formattedText += lines[i] + '<br>';
2196 210 }
2197 211
2198 - return result.join('\n');
212 + return formattedText;
2199 213 }
2200 214
2201 - function sanitizeUserInput(text) {
2202 - const div = document.createElement('div');
2203 - div.textContent = text;
2204 - return div.innerHTML;
215 + // Copy to clipboard function
216 + // Function to copy text to clipboard
217 + function copyToClipboard(text) {
218 + var tempInput = $('<input>');
219 + $('body').append(tempInput);
220 + tempInput.val(text).select();
221 + document.execCommand('copy');
222 + tempInput.remove();
2205 223 }
2206 224
2207 - function escapeHtml(unsafe) {
2208 - // Skip escaping if it's already escaped or contains HTML code block markup
2209 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2210 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2211 - return unsafe;
2212 - }
2213 -
2214 - return unsafe
2215 - .replace(/&/g, "&amp;")
2216 - .replace(/</g, "&lt;")
2217 - .replace(/>/g, "&gt;")
2218 - .replace(/"/g, "&quot;")
2219 - .replace(/'/g, "&#039;");
2220 - }
2221 -
2222 - function decodeHTMLEntities(text) {
2223 - var textArea = document.createElement('textarea');
2224 - textArea.innerHTML = text;
2225 - return textArea.value;
2226 - }
2227 225
2228 - // ====================================
2229 - // UI & SCROLLING CONTROLS
2230 - // ====================================
2231 -
2232 - function scrollToBottom(botIdOrInstant, instant) {
2233 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2234 - var botId = 'default';
2235 - if (typeof botIdOrInstant === 'string') {
2236 - botId = botIdOrInstant;
2237 - instant = instant || false;
2238 - } else if (typeof botIdOrInstant === 'boolean') {
2239 - instant = botIdOrInstant;
2240 - } else {
2241 - instant = false;
2242 - }
226 +// Initialize session ID
227 +var sessionId = getChatSession();
2243 228
2244 - var chatBox = getElement(botId, 'chat-box');
2245 - if (instant) {
2246 - // Instantly set the scroll position to the bottom
2247 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2248 - } else {
2249 - // Use requestAnimationFrame for smoother scrolling if needed
2250 - let start = null;
2251 - const scrollHeight = chatBox.prop("scrollHeight");
2252 - const initialScroll = chatBox.scrollTop();
2253 - const distance = scrollHeight - initialScroll;
2254 - const duration = 500; // Duration in ms
2255 229
2256 - function smoothScroll(timestamp) {
2257 - if (!start) start = timestamp;
2258 - const progress = timestamp - start;
2259 - const currentScroll = initialScroll + (distance * (progress / duration));
2260 - chatBox.scrollTop(currentScroll);
2261 -
2262 - if (progress < duration) {
2263 - requestAnimationFrame(smoothScroll);
2264 - } else {
2265 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2266 - }
2267 - }
2268 -
2269 - requestAnimationFrame(smoothScroll);
2270 - }
2271 - }
2272 -
2273 - function scrollElementToTop(element, botId, topOffset) {
2274 - botId = botId || 'default';
2275 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2276 - var chatBox = getElement(botId, 'chat-box');
2277 - var elementTop = element.position().top + chatBox.scrollTop();
2278 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
2279 - }
2280 -
2281 - function showChatWidget(botId) {
2282 - botId = botId || 'default';
2283 - var $button = getElement(botId, 'floating-chatbot-button');
2284 - // First ensure display is set
2285 - $button.css('display', 'flex');
2286 - // Then handle the fade
2287 - $button.fadeTo(500, 1);
2288 - // Force visibility
2289 - $button.removeClass('hidden');
2290 - }
2291 -
2292 - function hideChatWidget(botId) {
2293 - botId = botId || 'default';
2294 - var $button = getElement(botId, 'floating-chatbot-button');
2295 - $button.css('display', 'none');
2296 - $button.addClass('hidden');
2297 - }
2298 -
2299 - function disableScroll() {
2300 - if (isMobile()) {
2301 - $('body').css('overflow', 'hidden');
2302 - }
2303 - }
2304 -
2305 - function enableScroll() {
2306 - if (isMobile()) {
2307 - $('body').css('overflow', '');
2308 - }
2309 - }
2310 -
2311 - function isMobile() {
2312 - // This can be a simple check, or more sophisticated detection of mobile devices
2313 - return window.innerWidth <= 768; // Example threshold for mobile devices
2314 - }
2315 -
2316 - function setFullHeight() {
2317 - var vh = $(window).innerHeight() * 0.01;
2318 - $(':root').css('--vh', vh + 'px');
2319 - }
2320 -
2321 -
2322 - // ====================================
2323 - // NOTIFICATION SYSTEM
2324 - // ====================================
2325 -
2326 - function createNotificationBadge() {
2327 - const chatButton = document.getElementById('floating-chatbot-button');
2328 -
2329 - if (!chatButton) return;
2330 -
2331 - // Remove any existing badge first
2332 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2333 - if (existingBadge) {
2334 - existingBadge.remove();
2335 - }
2336 -
2337 - notificationBadge = document.createElement('div');
2338 - notificationBadge.className = 'chat-notification-badge';
2339 - notificationBadge.style.cssText = `
2340 - display: none;
2341 - position: absolute;
2342 - top: -5px;
2343 - right: -5px;
2344 - background-color: red;
2345 - color: white;
2346 - border-radius: 50%;
2347 - padding: 4px 8px;
2348 - font-size: 12px;
2349 - font-weight: bold;
2350 - z-index: 10001;
2351 - `;
2352 - chatButton.style.position = 'relative';
2353 - chatButton.appendChild(notificationBadge);
2354 -
2355 - }
2356 -
2357 - function showNotification(botId) {
2358 - botId = botId || 'default';
2359 - const badge = getElementDOM(botId, 'chat-notification-badge');
2360 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2361 - if (badge && $floatingChatbot.hasClass('hidden')) {
2362 - badge.style.display = 'block';
2363 - badge.textContent = '1';
2364 - }
2365 - }
2366 -
2367 - function hideNotification(botId) {
2368 - botId = botId || 'default';
2369 - const badge = getElementDOM(botId, 'chat-notification-badge');
2370 - if (badge) {
2371 - badge.style.display = 'none';
2372 - }
2373 - }
2374 -
2375 - function startNotificationChecking(botId) {
2376 - botId = botId || 'default';
2377 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2378 - if (!chatPersistenceEnabled) return;
2379 -
2380 - createNotificationBadge(botId);
2381 - var instance = MxChatInstances.get(botId);
2382 - instance.notificationCheckInterval = setInterval(function() {
2383 - checkForNewMessages(botId);
2384 - }, 30000); // Check every 30 seconds
2385 - }
2386 -
2387 - function stopNotificationChecking(botId) {
2388 - botId = botId || 'default';
2389 - var instance = MxChatInstances.get(botId);
2390 - if (instance.notificationCheckInterval) {
2391 - clearInterval(instance.notificationCheckInterval);
2392 - }
2393 - }
2394 -
2395 - function checkForNewMessages() {
2396 - const sessionId = getChatSession();
2397 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2398 -
2399 - if (!chatPersistenceEnabled) return;
2400 -
2401 - $.ajax({
2402 - url: mxchatChat.ajax_url,
2403 - type: 'POST',
2404 - data: {
2405 - action: 'mxchat_check_new_messages',
2406 - session_id: sessionId,
2407 - last_seen_id: lastSeenMessageId,
2408 - nonce: mxchatChat.nonce
2409 - },
2410 - success: function(response) {
2411 - if (response.success && response.data.hasNewMessages) {
2412 - showNotification();
2413 - }
2414 - }
2415 - });
2416 - }
2417 -
2418 -
2419 -// ====================================
2420 -// LIVE AGENT FUNCTIONALITY
2421 -// ====================================
2422 -
2423 -function startPolling(botId) {
2424 - botId = botId || 'default';
2425 - var instance = MxChatInstances.get(botId);
2426 - // Clear any existing interval first
2427 - stopPolling(botId);
2428 - instance.pollingInterval = setInterval(function() {
2429 - checkForAgentMessages(botId);
2430 - }, 5000);
2431 -}
2432 -
2433 -function stopPolling(botId) {
2434 - botId = botId || 'default';
2435 - var instance = MxChatInstances.get(botId);
2436 - if (instance.pollingInterval) {
2437 - clearInterval(instance.pollingInterval);
2438 - instance.pollingInterval = null;
2439 - }
2440 -}
2441 -
2442 -function checkForAgentMessages(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - const sessionId = getChatSession(botId);
230 +function callMxChat(message, callback) {
231 + var sessionId = getChatSession();
2446 232 $.ajax({
2447 233 url: mxchatChat.ajax_url,
2448 234 type: 'POST',
2449 235 dataType: 'json',
2450 236 data: {
2451 - action: 'mxchat_fetch_new_messages',
237 + action: 'mxchat_handle_chat_request',
238 + message: message,
2452 239 session_id: sessionId,
2453 - last_seen_id: instance.lastSeenMessageId,
2454 - persistence_enabled: 'true',
2455 240 nonce: mxchatChat.nonce
2456 241 },
2457 - success: function (response) {
2458 - if (response.success && response.data?.new_messages) {
2459 - let hasNewMessage = false;
2460 -
2461 - response.data.new_messages.forEach(function (message) {
2462 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2463 - hasNewMessage = true;
2464 - appendMessage("agent", message.content, '', [], false, botId);
2465 - instance.lastSeenMessageId = message.id;
2466 - instance.processedMessageIds.add(message.id);
2467 - }
2468 - });
2469 -
2470 - if (hasNewMessage) {
2471 - enableChatInput(botId);
2472 - }
2473 -
2474 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2475 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2476 - showNotification(botId);
2477 - }
2478 -
2479 - scrollToBottom(botId, true);
242 + success: function(response) {
243 + // Check for redirect_url in the response and redirect
244 + if (response.redirect_url) {
245 + window.location.href = response.redirect_url;
246 + } else if (response.message) {
247 + callback(response.message);
248 + } else if (response.completion && response.completion.text) {
249 + // Handle Claude's response format
250 + callback(response.completion.text);
251 + } else {
252 + // Handle unknown response format
253 + appendMessage("bot", "Sorry, I couldn't process the response.");
2480 254 }
2481 -
2482 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2483 - if (response.success && response.data?.chat_mode) {
2484 - updateChatModeIndicator(response.data.chat_mode, botId);
2485 - }
2486 255 },
2487 - error: function (xhr, status, error) {
2488 - // Polling error - silently continue
256 + error: function(xhr, status, error) {
257 + appendMessage("bot", "Error communicating with the server.");
2489 258 }
2490 259 });
2491 260 }
2492 261
2493 - // ====================================
2494 - // CHAT HISTORY & PERSISTENCE
2495 - // ====================================
2496 262
2497 -function loadChatHistory(botId, onComplete) {
2498 - botId = botId || 'default';
2499 - var instance = MxChatInstances.get(botId);
263 +function loadChatHistory() {
264 + var sessionId = getChatSession();
2500 265
2501 - // Prevent duplicate loading
2502 - if (instance.chatHistoryLoaded) {
2503 - if (onComplete) onComplete();
2504 - return;
2505 - }
266 + // Manually enable persistence for testing
267 +var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; // Reading from localized script
2506 268
2507 - // Use getChatSession which returns null if no session exists (does NOT create one)
2508 - var sessionId = getChatSession(botId);
2509 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
269 + //console.log("Chat persistence enabled: ", chatPersistenceEnabled);
270 + //console.log("Session ID for history loading: ", sessionId);
2510 271
2511 - // No session yet — nothing to load. History will load after first message via ensureSession.
2512 - if (!sessionId) {
2513 - instance.chatHistoryLoaded = true;
2514 - if (onComplete) onComplete();
2515 - return;
2516 - }
2517 -
2518 272 if (chatPersistenceEnabled && sessionId) {
273 + //console.log("Loading chat history for session ID:", sessionId);
2519 274 $.ajax({
2520 275 url: mxchatChat.ajax_url,
2521 276 type: 'POST',
2522 277 dataType: 'json',
@@ -2524,1298 +279,246 @@
2524 279 action: 'mxchat_fetch_conversation_history',
2525 280 session_id: sessionId
2526 281 },
2527 282 success: function(response) {
2528 - // Handle session reset (IP changed while user was away)
2529 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2530 - // Silent reset — new session but don't clear UI
2531 - MxChatInstances.silentResetSession(botId);
2532 - instance.chatHistoryLoaded = true; // Prevent retry loop
2533 - if (onComplete) onComplete();
2534 - return;
2535 - }
283 + //console.log("Chat history response:", response);
284 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
285 + var $chatBox = $('#chat-box');
286 + var $fragment = $(document.createDocumentFragment());
2536 287
2537 - // Check if the response indicates success
2538 - if (response.success) {
2539 - // Handle case where conversation data exists and is an array
2540 - if (response.data && Array.isArray(response.data.conversation)) {
2541 - var $chatBox = getElement(botId, 'chat-box');
2542 - var $fragment = $(document.createDocumentFragment());
2543 - let highestMessageId = instance.lastSeenMessageId;
288 + $.each(response.data.conversation, function(index, message) {
289 + var messageElement = $('<div>').addClass(message.role === 'user' ? 'user-message' : 'bot-message')
290 + .css({
291 + 'background': message.role === 'user' ? userMessageBgColor : botMessageBgColor,
292 + 'color': message.role === 'user' ? userMessageFontColor : botMessageFontColor
293 + })
294 + .html(linkify(formatBoldText(convertNewlinesToBreaks(message.content))));
295 + $fragment.append(messageElement);
296 + });
2544 297
2545 - // Update chat mode if provided
2546 - if (response.data.chat_mode) {
2547 - updateChatModeIndicator(response.data.chat_mode, botId);
2548 - }
298 + $chatBox.append($fragment);
299 + scrollToBottom(true);
2549 300
2550 - // Only process if there are actual messages
2551 - if (response.data.conversation.length > 0) {
2552 - // IMPORTANT: Clear existing messages before loading history
2553 - $chatBox.empty();
2554 -
2555 - $.each(response.data.conversation, function(index, message) {
2556 - // Skip agent messages if persistence is off
2557 - if (!chatPersistenceEnabled && message.role === 'agent') {
2558 - return;
2559 - }
2560 -
2561 - var messageClass, messageBgColor, messageFontColor;
2562 -
2563 - switch (message.role) {
2564 - case 'user':
2565 - messageClass = 'user-message';
2566 - messageBgColor = userMessageBgColor;
2567 - messageFontColor = userMessageFontColor;
2568 - break;
2569 - case 'agent':
2570 - messageClass = 'agent-message';
2571 - messageBgColor = liveAgentMessageBgColor;
2572 - messageFontColor = liveAgentMessageFontColor;
2573 - break;
2574 - default:
2575 - messageClass = 'bot-message';
2576 - messageBgColor = botMessageBgColor;
2577 - messageFontColor = botMessageFontColor;
2578 - break;
2579 - }
2580 -
2581 - var messageElement = $('<div>').addClass(messageClass)
2582 - .css({
2583 - 'background': messageBgColor,
2584 - 'color': messageFontColor
2585 - });
2586 -
2587 - var content = message.content;
2588 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2589 - content = decodeHTMLEntities(content);
2590 -
2591 - // Skip linkify for messages containing structured HTML
2592 - // (forms, product cards, galleries, etc.) to avoid
2593 - // markdown formatting corrupting HTML attributes
2594 - // (e.g. underscores in name="field_name" becoming <em> tags)
2595 - if (content.includes("mxchat-product-card") ||
2596 - content.includes("mxchat-image-gallery") ||
2597 - content.includes("mxchat-featured-products") ||
2598 - content.includes("<form") ||
2599 - content.includes("<input") ||
2600 - content.includes("<select") ||
2601 - content.includes("<textarea")) {
2602 - messageElement.html(content);
2603 - } else {
2604 - var formattedContent = linkify(content);
2605 - messageElement.html(formattedContent);
2606 - }
2607 -
2608 - $fragment.append(messageElement);
2609 -
2610 - // Track message IDs
2611 - if (message.id) {
2612 - highestMessageId = Math.max(highestMessageId, message.id);
2613 - instance.processedMessageIds.add(message.id);
2614 - }
2615 - });
2616 -
2617 - // Only append messages and scroll if we have content
2618 - $chatBox.append($fragment);
2619 - scrollToBottom(botId, true);
2620 -
2621 - // Collapse quick questions if we have conversation history
2622 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2623 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2624 - collapseQuickQuestions(botId);
2625 - }
2626 -
2627 - // Update lastSeenMessageId after history loads
2628 - instance.lastSeenMessageId = highestMessageId;
2629 -
2630 - // Only update chat mode if persistence is enabled and we have messages
2631 - if (chatPersistenceEnabled) {
2632 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2633 - if (lastMessage.role === 'agent') {
2634 - updateChatModeIndicator('agent', botId);
2635 - }
2636 - }
2637 -
2638 - // Mark as loaded ONLY after successful load
2639 - instance.chatHistoryLoaded = true;
2640 - }
2641 - }
301 + } else {
302 + console.warn("No conversation history found.");
2642 303 }
2643 - if (onComplete) onComplete();
2644 304 },
2645 305 error: function(xhr, status, error) {
2646 - // Error loading chat history - silently continue
2647 - if (onComplete) onComplete();
306 + //console.error("Error loading chat history:", status, error);
307 + appendMessage("bot", "Unable to load chat history.");
2648 308 }
2649 309 });
2650 310 } else {
2651 - if (onComplete) onComplete();
311 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
2652 312 }
2653 313 }
2654 314
2655 315
2656 - // ====================================
2657 - // FILE UPLOAD FUNCTIONALITY
2658 - // ====================================
2659 -
2660 - function addSafeEventListener(elementId, eventType, handler) {
2661 - const element = document.getElementById(elementId);
2662 - if (element) {
2663 - element.addEventListener(eventType, handler);
2664 - }
2665 - }
2666 -
2667 - function showActivePdf(filename, botId) {
2668 - botId = botId || 'default';
2669 - const container = getElementDOM(botId, 'active-pdf-container');
2670 - const nameElement = getElementDOM(botId, 'active-pdf-name');
316 +$(document).ready(function() {
317 + loadChatHistory();
318 +});
2671 319
2672 - if (!container || !nameElement) {
2673 - return;
2674 - }
2675 320
2676 - nameElement.textContent = filename;
2677 - container.style.display = 'flex';
2678 - }
2679 321
2680 - function showActiveWord(filename, botId) {
2681 - botId = botId || 'default';
2682 - const container = getElementDOM(botId, 'active-word-container');
2683 - const nameElement = getElementDOM(botId, 'active-word-name');
2684 -
2685 - if (!container || !nameElement) {
2686 - return;
2687 - }
2688 -
2689 - nameElement.textContent = filename;
2690 - container.style.display = 'flex';
322 + // Helper function to check if a string is an image HTML
323 + function isImageHtml(str) {
324 + return str.startsWith('<img') && str.endsWith('>');
2691 325 }
2692 326
2693 - function removeActivePdf(botId) {
2694 - botId = botId || 'default';
2695 - var instance = MxChatInstances.get(botId);
2696 - const container = getElementDOM(botId, 'active-pdf-container');
2697 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2698 -
2699 - if (!container || !nameElement || !instance.activePdfFile) return;
2700 -
2701 - fetch(mxchatChat.ajax_url, {
2702 - method: 'POST',
2703 - headers: {
2704 - 'Content-Type': 'application/x-www-form-urlencoded',
2705 - },
2706 - body: new URLSearchParams({
2707 - 'action': 'mxchat_remove_pdf',
2708 - 'session_id': getChatSession(botId),
2709 - 'nonce': mxchatChat.nonce
2710 - })
2711 - })
2712 - .then(response => response.json())
2713 - .then(data => {
2714 - if (data.success) {
2715 - container.style.display = 'none';
2716 - nameElement.textContent = '';
2717 - activePdfFile = null;
2718 - appendMessage('bot', 'PDF removed.');
2719 - }
2720 - })
2721 - .catch(error => {
2722 - // Error removing PDF - silently continue
2723 - });
327 + // Function to remove thinking dots
328 + function removeThinkingDots() {
329 + $('.thinking-dots').closest('.temporary-message').remove();
2724 330 }
2725 331
2726 - function removeActiveWord() {
2727 - const container = document.getElementById('active-word-container');
2728 - const nameElement = document.getElementById('active-word-name');
2729 -
2730 - if (!container || !nameElement || !activeWordFile) return;
2731 -
2732 - fetch(mxchatChat.ajax_url, {
2733 - method: 'POST',
2734 - headers: {
2735 - 'Content-Type': 'application/x-www-form-urlencoded',
2736 - },
2737 - body: new URLSearchParams({
2738 - 'action': 'mxchat_remove_word',
2739 - 'session_id': sessionId,
2740 - 'nonce': mxchatChat.nonce
2741 - })
2742 - })
2743 - .then(response => response.json())
2744 - .then(data => {
2745 - if (data.success) {
2746 - container.style.display = 'none';
2747 - nameElement.textContent = '';
2748 - activeWordFile = null;
2749 - appendMessage('bot', 'Word document removed.');
2750 - }
2751 - })
2752 - .catch(error => {
2753 - // Error removing Word document - silently continue
2754 - });
332 + function isMobile() {
333 + // This can be a simple check, or more sophisticated detection of mobile devices
334 + return window.innerWidth <= 768; // Example threshold for mobile devices
2755 335 }
2756 336
2757 - // ====================================
2758 - // CONSENT & COMPLIANCE (GDPR)
2759 - // ====================================
2760 -
2761 - function initializeChatVisibility(botId) {
2762 - botId = botId || 'default';
2763 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2764 - mxchatChat.complianz_toggle === '1' ||
2765 - mxchatChat.complianz_toggle === 1;
2766 -
2767 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2768 - // Initial check
2769 - checkConsentAndShowChat(botId);
2770 -
2771 - // Listen for consent changes
2772 - $(document).on('cmplz_status_change', function(event) {
2773 - checkConsentAndShowChat(botId);
2774 - });
2775 - } else {
2776 - // If Complianz is not enabled, always show
2777 - getElement(botId, 'floating-chatbot-button')
2778 - .css('display', 'flex')
2779 - .removeClass('hidden no-consent')
2780 - .fadeTo(500, 1);
2781 -
2782 - // Also check pre-chat message when Complianz is not enabled
2783 - checkPreChatDismissal(botId);
337 + function disableScroll() {
338 + if (isMobile()) {
339 + $('body').css('overflow', 'hidden');
2784 340 }
2785 341 }
2786 342
2787 -
2788 - function checkConsentAndShowChat(botId) {
2789 - botId = botId || 'default';
2790 - var consentStatus = cmplz_has_consent('marketing');
2791 - var consentType = complianz.consenttype;
2792 -
2793 - let $widget = getElement(botId, 'floating-chatbot-button');
2794 - let $chatbot = getElement(botId, 'floating-chatbot');
2795 - let $preChat = getElement(botId, 'pre-chat-message');
2796 -
2797 - if (consentStatus === true) {
2798 - $widget
2799 - .removeClass('no-consent')
2800 - .css('display', 'flex')
2801 - .removeClass('hidden')
2802 - .fadeTo(500, 1);
2803 - $chatbot.removeClass('no-consent');
2804 -
2805 - // Show pre-chat message if not dismissed
2806 - checkPreChatDismissal(botId);
2807 - } else {
2808 - $widget
2809 - .addClass('no-consent')
2810 - .fadeTo(500, 0, function() {
2811 - $(this)
2812 - .css('display', 'none')
2813 - .addClass('hidden');
2814 - });
2815 - $chatbot.addClass('no-consent');
2816 -
2817 - // Hide pre-chat message when no consent
2818 - $preChat.hide();
343 + function enableScroll() {
344 + if (isMobile()) {
345 + $('body').css('overflow', '');
2819 346 }
2820 347 }
2821 348
2822 -
2823 - // ====================================
2824 - // PRE-CHAT MESSAGE HANDLING
2825 - // ====================================
2826 -
2827 - function checkPreChatDismissal(botId) {
2828 - botId = botId || 'default';
2829 - try {
2830 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2831 - if (dismissedAt) {
2832 - // Re-show after 24 hours
2833 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2834 - if (elapsed < 86400000) {
2835 - getElement(botId, 'pre-chat-message').hide();
2836 - return;
2837 - }
2838 - // Expired — clear and show again
2839 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2840 - }
2841 - getElement(botId, 'pre-chat-message').fadeIn(250);
2842 - } catch (e) {
2843 - // localStorage unavailable — show the message
2844 - getElement(botId, 'pre-chat-message').fadeIn(250);
2845 - }
349 + // Function to show the chatbot widget (moved outside the Complianz logic)
350 + function showChatWidget() {
351 + setTimeout(function() {
352 + $('#floating-chatbot-button').css('display', 'flex').fadeTo(500, 1);
353 + }, 250);
2846 354 }
2847 355
2848 - function handlePreChatDismissal(botId) {
2849 - botId = botId || 'default';
2850 - getElement(botId, 'pre-chat-message').fadeOut(200);
2851 - try {
2852 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2853 - } catch (e) {
2854 - // localStorage unavailable — dismissal won't persist
2855 - }
356 + // Function to hide the chatbot widget
357 + function hideChatWidget() {
358 + $('#floating-chatbot-button').css('display', 'none');
2856 359 }
2857 -
2858 -
2859 - // ====================================
2860 - // UTILITY FUNCTIONS
2861 - // ====================================
2862 360
2863 - function copyToClipboard(text) {
2864 - var tempInput = $('<input>');
2865 - $('body').append(tempInput);
2866 - tempInput.val(text).select();
2867 - document.execCommand('copy');
2868 - tempInput.remove();
361 +// Pre-chat dismissal check function (wrapped in a function for reuse)
362 + function checkPreChatDismissal() {
363 + $.ajax({
364 + url: mxchatChat.ajax_url,
365 + type: 'POST',
366 + data: {
367 + action: 'mxchat_check_pre_chat_message_status',
368 + _ajax_nonce: mxchatChat.nonce
369 + },
370 + success: function(response) {
371 + if (response.success && !response.data.dismissed) {
372 + $('#pre-chat-message').fadeIn(250);
373 + } else {
374 + $('#pre-chat-message').hide();
375 + }
376 + },
377 + error: function() {
378 + console.error('Failed to check pre-chat message dismissal status.');
379 + }
380 + });
2869 381 }
2870 382
2871 -
2872 - function isImageHtml(str) {
2873 - return str.startsWith('<img') && str.endsWith('>');
383 + // Function to dismiss pre-chat message for 24 hours
384 + function handlePreChatDismissal() {
385 + $('#pre-chat-message').fadeOut(200);
386 + $.ajax({
387 + url: mxchatChat.ajax_url,
388 + type: 'POST',
389 + data: {
390 + action: 'mxchat_dismiss_pre_chat_message',
391 + _ajax_nonce: mxchatChat.nonce
392 + },
393 + success: function() {
394 + $('#pre-chat-message').hide();
395 + },
396 + error: function() {
397 + console.error('Failed to dismiss pre-chat message.');
398 + }
399 + });
2874 400 }
2875 401
402 + // Handle pre-chat message dismissal on button click
403 + $(document).on('click', '.close-pre-chat-message', function(e) {
404 + e.stopPropagation();
405 + handlePreChatDismissal();
406 + });
2876 407
2877 - // ====================================
2878 - // EVENT HANDLERS & INITIALIZATION
2879 - // ====================================
408 + // Function for Complianz logic
409 + var applyComplianzLogic = mxchatChat.complianz_toggle;
410 + if (applyComplianzLogic) {
411 + function checkConsentAndShowChat() {
412 + var consentStatus = typeof cmplz_has_consent === "function" && cmplz_has_consent('marketing');
413 + var consentType = typeof complianz !== 'undefined' ? complianz.consenttype : null;
2880 414
2881 -$(document).on('click', '.mxchat-popular-question', function () {
2882 - var question = $(this).text();
2883 - var botId = getBotIdFromElement(this);
415 + if (consentType === 'optin' && !consentStatus) {
416 + hideChatWidget();
417 + } else if (consentType === 'optout' && !consentStatus) {
418 + hideChatWidget();
419 + } else {
420 + showChatWidget();
421 + checkPreChatDismissal(); // Ensure we check dismissal after consent is handled
422 + }
423 + }
2884 424
2885 - // Append the question as if the user typed it
2886 - appendMessage("user", question, '', [], false, botId);
2887 -
2888 - // Only collapse if there are questions
2889 - if (hasQuickQuestions(botId)) {
2890 - collapseQuickQuestions(botId);
425 + checkConsentAndShowChat();
426 + $(document).on('cmplz_status_change', function(event, category) {
427 + checkConsentAndShowChat();
428 + });
429 + } else {
430 + showChatWidget();
431 + checkPreChatDismissal(); // Always check pre-chat dismissal when consent logic is not applied
2891 432 }
2892 433
2893 - // Send the question to the server
2894 - sendMessageToChatbot(question, botId);
2895 -});
2896 -
2897 -$(document).on('click', '.questions-toggle-btn', function(e) {
2898 - e.preventDefault();
2899 - e.stopPropagation();
2900 - var botId = getBotIdFromElement(this);
2901 - expandQuickQuestions(botId);
2902 -});
2903 -
2904 -$(document).on('click', '.questions-collapse-btn', function(e) {
2905 - e.preventDefault();
2906 - e.stopPropagation();
2907 - var botId = getBotIdFromElement(this);
2908 - collapseQuickQuestions(botId);
2909 -});
2910 -
2911 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2912 - $(document).on('click', '.floating-chatbot-button', function() {
2913 - var botId = getBotIdFromElement(this);
2914 - var $chatbot = getElement(botId, 'floating-chatbot');
2915 - var $badge = getElement(botId, 'chat-notification-badge');
2916 - var $preChat = getElement(botId, 'pre-chat-message');
2917 -
2918 - if ($chatbot.hasClass('hidden')) {
2919 - $chatbot.removeClass('hidden').addClass('visible');
434 + // Toggle chatbot visibility on floating button click
435 + $(document).on('click', '#floating-chatbot-button', function() {
436 + var chatbot = $('#floating-chatbot');
437 + if (chatbot.hasClass('hidden')) {
438 + chatbot.removeClass('hidden').addClass('visible');
2920 439 $(this).addClass('hidden');
2921 - $badge.hide(); // Hide notification when opening chat
2922 440 disableScroll();
2923 - $preChat.fadeOut(250);
2924 -
2925 - // Load chat history for returning visitors (persistence)
2926 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2927 - if (chatPersistenceEnabled) {
2928 - MxChatInstances.ensureSession(botId);
2929 - }
2930 -
2931 - // Deferred email check — only on first widget open
2932 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2933 - var instance = MxChatInstances.get(botId);
2934 - if (emailBlocker && !instance.emailCheckDone) {
2935 - instance.emailCheckDone = true;
2936 - resolveEmailState(botId);
2937 - } else if (!emailBlocker) {
2938 - // No email collection — still route through showChatContainerForBot
2939 - // so the loader is shown while chat history loads
2940 - showChatContainerForBot(botId);
2941 - }
441 + handlePreChatDismissal();
2942 442 } else {
2943 - $chatbot.removeClass('visible').addClass('hidden');
443 + chatbot.removeClass('visible').addClass('hidden');
2944 444 $(this).removeClass('hidden');
2945 445 enableScroll();
2946 - checkPreChatDismissal(botId);
446 + checkPreChatDismissal();
2947 447 }
2948 448 });
2949 449
2950 - // Allow clicking anywhere on the title bar to close the chatbot
2951 - $(document).on('click', '.chatbot-top-bar', function() {
2952 - var botId = getBotIdFromElement(this);
2953 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2954 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
450 + $(document).on('click', '#exit-chat-button', function() {
451 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
452 + $('#floating-chatbot-button').removeClass('hidden');
2955 453 enableScroll();
2956 454 });
2957 455
456 + // Close pre-chat message on click
2958 457 $(document).on('click', '.close-pre-chat-message', function(e) {
2959 458 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2960 - var botId = getBotIdFromElement(this);
2961 - handlePreChatDismissal(botId);
459 + $('#pre-chat-message').fadeOut(200, function() {
460 + $(this).remove();
461 + });
2962 462 });
2963 463
2964 -
2965 - // PDF upload button handlers - use class selector
2966 - $(document).on('click', '.pdf-upload-btn', function() {
2967 - var botId = getBotIdFromElement(this);
2968 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2969 - if (pdfInput) pdfInput.click();
2970 - });
2971 -
2972 - // Word upload button handlers - use class selector
2973 - $(document).on('click', '.word-upload-btn', function() {
2974 - var botId = getBotIdFromElement(this);
2975 - var wordInput = getElementDOM(botId, 'word-upload');
2976 - if (wordInput) wordInput.click();
2977 - });
2978 -
2979 - // PDF file input change handler
2980 - addSafeEventListener('pdf-upload', 'change', async function(e) {
2981 - const file = e.target.files[0];
2982 -
2983 - if (!file || file.type !== 'application/pdf') {
2984 - alert('Please select a valid PDF file.');
2985 - return;
464 + // Open chatbot when pre-chat message is clicked
465 + $(document).on('click', '#pre-chat-message', function() {
466 + var chatbot = $('#floating-chatbot');
467 + if (chatbot.hasClass('hidden')) {
468 + chatbot.removeClass('hidden').addClass('visible');
469 + $('#floating-chatbot-button').addClass('hidden');
470 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
471 + disableScroll(); // Disable scroll when chatbot opens
2986 472 }
2987 -
2988 - if (!sessionId) {
2989 - alert('Error: No session ID found');
2990 - return;
2991 - }
2992 -
2993 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2994 - alert('Error: Ajax configuration missing');
2995 - return;
2996 - }
2997 -
2998 - // Disable buttons and show loading state
2999 - const uploadBtn = document.getElementById('pdf-upload-btn');
3000 - const sendBtn = document.getElementById('send-button');
3001 - const originalBtnContent = uploadBtn.innerHTML;
3002 -
3003 - try {
3004 - const formData = new FormData();
3005 - formData.append('action', 'mxchat_upload_pdf');
3006 - formData.append('pdf_file', file);
3007 - formData.append('session_id', sessionId);
3008 - formData.append('nonce', mxchatChat.nonce);
3009 -
3010 - uploadBtn.disabled = true;
3011 - sendBtn.disabled = true;
3012 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3013 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3014 - </svg>`;
3015 -
3016 - const response = await fetch(mxchatChat.ajax_url, {
3017 - method: 'POST',
3018 - body: formData
3019 - });
3020 -
3021 - const data = await response.json();
3022 -
3023 - if (data.success) {
3024 - // Hide popular questions if they exist
3025 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3026 - if (hasQuickQuestions()) {
3027 - collapseQuickQuestions();
3028 - }
3029 -
3030 - // Show the active PDF name
3031 - showActivePdf(data.data.filename);
3032 -
3033 - appendMessage('bot', data.data.message);
3034 - scrollToBottom();
3035 - activePdfFile = data.data.filename;
3036 - } else {
3037 - alert('Failed to upload PDF. Please try again.');
3038 - }
3039 - } catch (error) {
3040 - alert('Error uploading file. Please try again.');
3041 - } finally {
3042 - uploadBtn.disabled = false;
3043 - sendBtn.disabled = false;
3044 - uploadBtn.innerHTML = originalBtnContent;
3045 - this.value = ''; // Reset file input
3046 - }
3047 473 });
3048 -
3049 - // Word file input change handler
3050 - addSafeEventListener('word-upload', 'change', async function(e) {
3051 - const file = e.target.files[0];
3052 -
3053 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3054 - alert('Please select a valid Word document (.docx).');
3055 - return;
3056 - }
3057 -
3058 - if (!sessionId) {
3059 - alert('Error: No session ID found');
3060 - return;
3061 - }
3062 474
3063 - // Disable buttons and show loading state
3064 - const uploadBtn = document.getElementById('word-upload-btn');
3065 - const sendBtn = document.getElementById('send-button');
3066 - const originalBtnContent = uploadBtn.innerHTML;
3067 -
3068 - try {
3069 - const formData = new FormData();
3070 - formData.append('action', 'mxchat_upload_word');
3071 - formData.append('word_file', file);
3072 - formData.append('session_id', sessionId);
3073 - formData.append('nonce', mxchatChat.nonce);
3074 -
3075 - uploadBtn.disabled = true;
3076 - sendBtn.disabled = true;
3077 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3078 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3079 - </svg>`;
3080 -
3081 - const response = await fetch(mxchatChat.ajax_url, {
3082 - method: 'POST',
3083 - body: formData
3084 - });
3085 -
3086 - const data = await response.json();
3087 -
3088 - if (data.success) {
3089 - // Hide popular questions if they exist
3090 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3091 - if (hasQuickQuestions()) {
3092 - collapseQuickQuestions();
3093 - }
3094 -
3095 - // Show the active Word document name
3096 - showActiveWord(data.data.filename);
3097 -
3098 - appendMessage('bot', data.data.message);
3099 - scrollToBottom();
3100 - activeWordFile = data.data.filename;
3101 - } else {
3102 - alert('Failed to upload Word document. Please try again.');
3103 - }
3104 - } catch (error) {
3105 - alert('Error uploading file. Please try again.');
3106 - } finally {
3107 - uploadBtn.disabled = false;
3108 - sendBtn.disabled = false;
3109 - uploadBtn.innerHTML = originalBtnContent;
3110 - this.value = ''; // Reset file input
3111 - }
3112 - });
3113 -
3114 - // Remove button click handlers
3115 - document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3116 - e.preventDefault();
3117 - e.stopPropagation();
3118 - removeActivePdf();
3119 - });
3120 -
3121 - document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3122 - e.preventDefault();
3123 - e.stopPropagation();
3124 - removeActiveWord();
3125 - });
3126 -
3127 - // Window resize handlers
3128 - $(window).on('resize orientationchange', function() {
3129 - setFullHeight();
3130 - });
3131 -
3132 -
3133 - // ====================================
3134 - // TOOLBAR & STYLING SETUP
3135 - // ====================================
3136 -
3137 - // Apply toolbar settings
3138 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3139 - $('.chat-toolbar').show();
3140 - } else {
3141 - $('.chat-toolbar').hide();
475 + // If the chatbot is initially hidden, ensure the button is visible
476 + if ($('#floating-chatbot').hasClass('hidden')) {
477 + $('#floating-chatbot-button').removeClass('hidden');
3142 478 }
3143 -
3144 - // Apply toolbar icon colors
3145 - const toolbarElements = [
3146 - '#mxchat-chatbot .toolbar-btn svg',
3147 - '#mxchat-chatbot .active-pdf-name',
3148 - '#mxchat-chatbot .active-word-name',
3149 - '#mxchat-chatbot .remove-pdf-btn svg',
3150 - '#mxchat-chatbot .remove-word-btn svg',
3151 - '#mxchat-chatbot .toolbar-perplexity svg'
3152 - ];
3153 -
3154 - toolbarElements.forEach(selector => {
3155 - $(selector).css({
3156 - 'fill': toolbarIconColor,
3157 - 'stroke': toolbarIconColor,
3158 - 'color': toolbarIconColor
3159 - });
3160 - });
3161 479
3162 -
3163 -// ====================================
3164 -// INIT LOADER & CHAT CONTAINER HELPERS
3165 -// ====================================
3166 -// These must be outside the email collection block so they're always available
3167 -// (used by persistence loading even when email collection is off)
3168 -
3169 -function showInitLoader(botId) {
3170 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3171 - if (loader) loader.style.display = 'flex';
3172 -}
3173 -
3174 -function hideInitLoader(botId) {
3175 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3176 - if (loader) loader.style.display = 'none';
3177 -}
3178 -
3179 -function showEmailFormForBot(botId) {
3180 - hideInitLoader(botId);
3181 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3182 - var chatContainer = getElementDOM(botId, 'chat-container');
3183 - if (emailBlocker) emailBlocker.style.display = 'flex';
3184 - if (chatContainer) chatContainer.style.display = 'none';
3185 -}
3186 -
3187 -function showChatContainerForBot(botId) {
3188 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3189 - var chatContainer = getElementDOM(botId, 'chat-container');
3190 - if (emailBlocker) emailBlocker.style.display = 'none';
3191 -
3192 - var instance = MxChatInstances.get(botId);
3193 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3194 -
3195 - // If persistence is on and history hasn't loaded yet, show loader
3196 - // while history loads to prevent flash of empty chat
3197 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3198 - if (chatContainer) chatContainer.style.display = 'none';
3199 - showInitLoader(botId);
3200 - loadChatHistory(botId, function() {
3201 - hideInitLoader(botId);
3202 - if (chatContainer) chatContainer.style.display = 'flex';
3203 - scrollToBottom(botId, true);
3204 - });
3205 - } else {
3206 - hideInitLoader(botId);
3207 - if (chatContainer) chatContainer.style.display = 'flex';
3208 - if (typeof loadChatHistory === 'function') {
3209 - loadChatHistory(botId);
3210 - }
480 + function setFullHeight() {
481 + var vh = $(window).innerHeight() * 0.01;
482 + $(':root').css('--vh', vh + 'px');
3211 483 }
3212 -}
3213 484
3214 -// ====================================
3215 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3216 -// ====================================
3217 -// Only run email collection setup if it's enabled
3218 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3219 -
3220 - // Track submitting state per bot
3221 - const emailSubmittingState = {};
3222 -
3223 - // Add CSS animations for email form (once globally)
3224 - if (!document.getElementById('email-error-styles')) {
3225 - const style = document.createElement('style');
3226 - style.id = 'email-error-styles';
3227 - style.textContent = `
3228 - @keyframes fadeInError {
3229 - from { opacity: 0; transform: translateY(-5px); }
3230 - to { opacity: 1; transform: translateY(0); }
3231 - }
3232 - .email-input-shake {
3233 - animation: shake 0.5s ease-in-out;
3234 - }
3235 - @keyframes shake {
3236 - 0%, 100% { transform: translateX(0); }
3237 - 25% { transform: translateX(-5px); }
3238 - 75% { transform: translateX(5px); }
3239 - }
3240 - @keyframes spin {
3241 - from { transform: rotate(0deg); }
3242 - to { transform: rotate(360deg); }
3243 - }
3244 - .email-spinner {
3245 - display: inline-block;
3246 - vertical-align: middle;
3247 - }
3248 - `;
3249 - document.head.appendChild(style);
3250 - }
3251 -
3252 - function isValidEmailAddress(email) {
3253 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3254 - return emailRegex.test(email.trim()) && email.length <= 254;
3255 - }
3256 -
3257 - function isValidNameInput(name) {
3258 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3259 - }
3260 -
3261 - /**
3262 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3263 - * @param {string} botId - The bot instance ID
3264 - * @param {string} visitorName - The visitor's name to insert
3265 - */
3266 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3267 - var chatBox = getElementDOM(botId, 'chat-box');
3268 - if (!chatBox) return;
3269 -
3270 - // Find the first bot message (intro message)
3271 - var introMessage = chatBox.querySelector('.bot-message');
3272 - if (!introMessage) return;
3273 -
3274 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3275 - if (!messageContent) return;
3276 -
3277 - var html = messageContent.innerHTML;
3278 -
3279 - // Replace {visitor_name} placeholder (case-insensitive)
3280 - if (visitorName && visitorName.trim()) {
3281 - // Escape HTML to prevent XSS
3282 - var safeName = $('<div>').text(visitorName.trim()).html();
3283 - html = html.replace(/\{visitor_name\}/gi, safeName);
3284 - } else {
3285 - // Remove placeholder and clean up spacing if no name provided
3286 - html = html.replace(/\{visitor_name\}/gi, '');
3287 - // Clean up any double spaces that might result
3288 - html = html.replace(/\s{2,}/g, ' ').trim();
3289 - }
3290 -
3291 - messageContent.innerHTML = html;
3292 - }
3293 -
3294 - function setEmailSubmissionState(botId, loading) {
3295 - var submitButton = getElementDOM(botId, 'email-submit-button');
3296 - var emailInput = getElementDOM(botId, 'user-email');
3297 - var nameInput = getElementDOM(botId, 'user-name');
3298 -
3299 - if (loading) {
3300 - emailSubmittingState[botId] = true;
3301 - if (submitButton) submitButton.disabled = true;
3302 - if (emailInput) emailInput.disabled = true;
3303 - if (nameInput) nameInput.disabled = true;
3304 -
3305 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3306 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3307 - const originalText = submitButton.textContent;
3308 - submitButton.innerHTML = `
3309 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3310 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3311 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3312 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3313 - </circle>
3314 - </svg>
3315 - ${originalText}
3316 - `;
3317 - submitButton.style.opacity = '0.8';
3318 - }
3319 - } else {
3320 - emailSubmittingState[botId] = false;
3321 - if (submitButton) submitButton.disabled = false;
3322 - if (emailInput) emailInput.disabled = false;
3323 - if (nameInput) nameInput.disabled = false;
3324 -
3325 - if (submitButton) {
3326 - const originalHtml = submitButton.getAttribute('data-original-html');
3327 - if (originalHtml) {
3328 - submitButton.innerHTML = originalHtml;
3329 - }
3330 - submitButton.style.opacity = '1';
3331 - }
3332 - }
3333 - }
3334 -
3335 - function showEmailError(botId, message) {
3336 - clearEmailError(botId);
3337 -
3338 - var emailForm = getElementDOM(botId, 'email-collection-form');
3339 - if (!emailForm) return;
3340 -
3341 - const errorDiv = document.createElement('div');
3342 - errorDiv.className = 'email-error';
3343 - errorDiv.style.cssText = `
3344 - color: #e74c3c;
3345 - font-size: 12px;
3346 - margin-top: 8px;
3347 - padding: 4px 0;
3348 - animation: fadeInError 0.3s ease;
3349 - `;
3350 - errorDiv.textContent = message;
3351 - emailForm.appendChild(errorDiv);
3352 -
3353 - // Add shake animation to inputs
3354 - var emailInput = getElementDOM(botId, 'user-email');
3355 - var nameInput = getElementDOM(botId, 'user-name');
3356 -
3357 - if (emailInput) {
3358 - emailInput.classList.add('email-input-shake');
3359 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3360 - }
3361 - if (nameInput) {
3362 - nameInput.classList.add('email-input-shake');
3363 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3364 - }
3365 - }
3366 -
3367 - function clearEmailError(botId) {
3368 - var emailForm = getElementDOM(botId, 'email-collection-form');
3369 - if (emailForm) {
3370 - const existingErrors = emailForm.querySelectorAll('.email-error');
3371 - existingErrors.forEach(error => error.remove());
3372 - }
3373 - }
3374 -
3375 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3376 - function resolveEmailState(botId) {
3377 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3378 - if (mxchatChat.initial_email_state.show_email_form) {
3379 - showEmailFormForBot(botId);
3380 - } else {
3381 - showChatContainerForBot(botId);
3382 - }
3383 - } else {
3384 - checkSessionAndEmailForBot(botId);
3385 - }
3386 - }
3387 -
3388 - function checkSessionAndEmailForBot(botId) {
3389 - const sessionId = MxChatInstances.ensureSession(botId);
3390 -
3391 - // Hide both panels while we check — show loader instead
3392 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3393 - var chatContainer = getElementDOM(botId, 'chat-container');
3394 - if (emailBlocker) emailBlocker.style.display = 'none';
3395 - if (chatContainer) chatContainer.style.display = 'none';
3396 - showInitLoader(botId);
3397 -
3398 - fetch(mxchatChat.ajax_url, {
3399 - method: 'POST',
3400 - headers: {
3401 - 'Content-Type': 'application/x-www-form-urlencoded',
3402 - },
3403 - body: new URLSearchParams({
3404 - action: 'mxchat_check_email_provided',
3405 - session_id: sessionId,
3406 - nonce: mxchatChat.nonce,
3407 - })
3408 - })
3409 - .then((response) => {
3410 - if (!response.ok) {
3411 - throw new Error(`HTTP error! status: ${response.status}`);
3412 - }
3413 - return response.json();
3414 - })
3415 - .then((data) => {
3416 - if (data.success) {
3417 - if (data.data.logged_in || data.data.email) {
3418 - showChatContainerForBot(botId);
3419 - } else {
3420 - showEmailFormForBot(botId);
3421 - }
3422 - } else {
3423 - showEmailFormForBot(botId);
3424 - }
3425 - })
3426 - .catch((error) => {
3427 - showEmailFormForBot(botId);
3428 - });
3429 - }
3430 -
3431 - // Event delegation for email form submission
3432 - $(document).on('submit', '.email-collection-form', function(e) {
3433 - e.preventDefault();
3434 - e.stopPropagation();
3435 -
3436 - var botId = getBotIdFromElement(this);
3437 -
3438 - // Prevent double submission
3439 - if (emailSubmittingState[botId]) {
3440 - return false;
3441 - }
3442 -
3443 - var emailInput = getElementDOM(botId, 'user-email');
3444 - var nameInput = getElementDOM(botId, 'user-name');
3445 - var userEmail = emailInput ? emailInput.value.trim() : '';
3446 - var userName = nameInput ? nameInput.value.trim() : '';
3447 - var sessionId = MxChatInstances.ensureSession(botId);
3448 -
3449 - // Validate email
3450 - if (!userEmail) {
3451 - showEmailError(botId, 'Please enter your email address.');
3452 - return false;
3453 - }
3454 -
3455 - if (!isValidEmailAddress(userEmail)) {
3456 - showEmailError(botId, 'Please enter a valid email address.');
3457 - return false;
3458 - }
3459 -
3460 - // Validate name if field exists and has content
3461 - if (nameInput && userName && !isValidNameInput(userName)) {
3462 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3463 - return false;
3464 - }
3465 -
3466 - clearEmailError(botId);
3467 - setEmailSubmissionState(botId, true);
3468 -
3469 - // Prepare form data
3470 - const formData = new URLSearchParams({
3471 - action: 'mxchat_handle_save_email_and_response',
3472 - email: userEmail,
3473 - session_id: sessionId,
3474 - nonce: mxchatChat.nonce,
3475 - });
3476 -
3477 - if (userName) {
3478 - formData.append('name', userName);
3479 - }
3480 -
3481 - fetch(mxchatChat.ajax_url, {
3482 - method: 'POST',
3483 - headers: {
3484 - 'Content-Type': 'application/x-www-form-urlencoded',
3485 - },
3486 - body: formData
3487 - })
3488 - .then((response) => {
3489 - if (!response.ok) {
3490 - throw new Error(`HTTP error! status: ${response.status}`);
3491 - }
3492 - return response.json();
3493 - })
3494 - .then((data) => {
3495 - setEmailSubmissionState(botId, false);
3496 -
3497 - if (data.success) {
3498 - showChatContainerForBot(botId);
3499 -
3500 - // Replace {visitor_name} placeholder in intro message with actual name
3501 - if (userName) {
3502 - replaceVisitorNamePlaceholder(botId, userName);
3503 - } else {
3504 - // Remove placeholder if no name provided
3505 - replaceVisitorNamePlaceholder(botId, '');
3506 - }
3507 -
3508 - if (data.message && typeof appendMessage === 'function') {
3509 - setTimeout(() => {
3510 - appendMessage('bot', data.message, '', [], false, botId);
3511 - if (typeof scrollToBottom === 'function') {
3512 - scrollToBottom(botId);
3513 - }
3514 - }, 100);
3515 - }
3516 - } else {
3517 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3518 - }
3519 - })
3520 - .catch((error) => {
3521 - setEmailSubmissionState(botId, false);
3522 - showEmailError(botId, 'An error occurred. Please try again.');
3523 - });
3524 -
3525 - return false;
485 + // Set the height when the page loads
486 + $(document).ready(function() {
487 + setFullHeight();
3526 488 });
3527 489
3528 - // Real-time email validation using event delegation
3529 - $(document).on('input', '.mxchat-email-input', function() {
3530 - var botId = getBotIdFromElement(this);
3531 - var $input = $(this);
3532 -
3533 - // Clear previous timeout
3534 - clearTimeout($input.data('validationTimeout'));
3535 -
3536 - // Debounce validation
3537 - var timeout = setTimeout(() => {
3538 - var email = this.value.trim();
3539 - clearEmailError(botId);
3540 -
3541 - if (email && !isValidEmailAddress(email)) {
3542 - showEmailError(botId, 'Please enter a valid email address.');
3543 - }
3544 - }, 500);
3545 -
3546 - $input.data('validationTimeout', timeout);
490 + // Set the height on resize and orientation change events
491 + $(window).on('resize orientationchange', function() {
492 + setFullHeight();
3547 493 });
494 +
3548 495
3549 - // Handle Enter key in email input
3550 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3551 - if (e.key === 'Enter') {
3552 - e.preventDefault();
3553 - var botId = getBotIdFromElement(this);
3554 - if (!emailSubmittingState[botId]) {
3555 - $(this).closest('.email-collection-form').submit();
3556 - }
3557 - }
3558 - });
496 + // Now handle the close button to dismiss the pre-chat message for 24 hours
497 + var closeButton = document.querySelector('.close-pre-chat-message');
498 + if (closeButton) {
499 + closeButton.addEventListener('click', function() {
500 + $('#pre-chat-message').fadeOut(200); // Hide the message
3559 501
3560 - // Handle Enter key in name input
3561 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3562 - if (e.key === 'Enter') {
3563 - e.preventDefault();
3564 - var botId = getBotIdFromElement(this);
3565 - if (!emailSubmittingState[botId]) {
3566 - $(this).closest('.email-collection-form').submit();
3567 - }
3568 - }
3569 - });
3570 -
3571 - // Initialize email check for all bot instances
3572 - // For floating bots: defer until widget is opened (zero passive AJAX)
3573 - // For embedded bots: check immediately since the form is visible
3574 - $('.mxchat-chatbot-wrapper').each(function() {
3575 - var botId = $(this).data('bot-id') || 'default';
3576 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3577 -
3578 - if (emailBlocker) {
3579 - if (isEmbeddedBot(botId)) {
3580 - // Embedded bots are always visible — check now
3581 - resolveEmailState(botId);
3582 - }
3583 - // Floating bots: handled in the widget open handler
3584 - } else if (isEmbeddedBot(botId)) {
3585 - // Embedded bot, no email collection — load history with loader
3586 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3587 - if (chatPersistenceEnabled) {
3588 - MxChatInstances.ensureSession(botId);
3589 - showChatContainerForBot(botId);
3590 - }
3591 - }
3592 - });
3593 -}
3594 -
3595 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3596 - $(document).on('click', '.pre-chat-message', function() {
3597 - var botId = getBotIdFromElement(this);
3598 - var $chatbot = getElement(botId, 'floating-chatbot');
3599 - if ($chatbot.hasClass('hidden')) {
3600 - $chatbot.removeClass('hidden').addClass('visible');
3601 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3602 - handlePreChatDismissal(botId);
3603 - disableScroll(); // Disable scroll when chatbot opens
3604 -
3605 - // Load chat history for returning visitors (persistence)
3606 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3607 - if (chatPersistenceEnabled) {
3608 - MxChatInstances.ensureSession(botId);
3609 - }
3610 -
3611 - // Deferred email check — only on first widget open
3612 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3613 - var instance = MxChatInstances.get(botId);
3614 - if (emailBlocker && !instance.emailCheckDone) {
3615 - instance.emailCheckDone = true;
3616 - resolveEmailState(botId);
3617 - } else if (!emailBlocker) {
3618 - showChatContainerForBot(botId);
3619 - }
3620 - }
3621 - });
3622 -
3623 - // Legacy duplicate close handler removed — handled by single event delegation above
3624 -
3625 -
3626 -function hasQuickQuestions(botId) {
3627 - botId = botId || 'default';
3628 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3629 - if (!questionsContainer) return false;
3630 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3631 - return questionButtons.length > 0;
3632 -}
3633 -
3634 -/**
3635 - * Check if a bot is embedded (not floating)
3636 - * Embedded bots don't have a .floating-chatbot wrapper
3637 - */
3638 -function isEmbeddedBot(botId) {
3639 - botId = botId || 'default';
3640 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3641 - return !floatingWrapper;
3642 -}
3643 -
3644 -function collapseQuickQuestions(botId) {
3645 - botId = botId || 'default';
3646 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3647 - if (questionsContainer && hasQuickQuestions(botId)) {
3648 - questionsContainer.classList.add('collapsed');
3649 - questionsContainer.classList.add('has-been-collapsed');
3650 - try {
3651 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3652 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3653 - } catch (e) {
3654 - // Ignore if sessionStorage is not available
3655 - }
3656 - }
3657 -}
3658 -
3659 -function expandQuickQuestions(botId) {
3660 - botId = botId || 'default';
3661 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3662 - if (questionsContainer && hasQuickQuestions(botId)) {
3663 - questionsContainer.classList.remove('collapsed');
3664 - try {
3665 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3666 - } catch (e) {
3667 - // Ignore if sessionStorage is not available
3668 - }
3669 - }
3670 -}
3671 -
3672 -function checkQuickQuestionsState(botId) {
3673 - botId = botId || 'default';
3674 - if (!hasQuickQuestions(botId)) {
3675 - return; // Don't do anything if no questions exist
3676 - }
3677 -
3678 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3679 - if (isEmbeddedBot(botId)) {
3680 - return;
3681 - }
3682 -
3683 - try {
3684 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3685 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3686 -
3687 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3688 - if (questionsContainer) {
3689 - if (hasBeenCollapsed === 'true') {
3690 - questionsContainer.classList.add('has-been-collapsed');
3691 - }
3692 - if (isCollapsed === 'true') {
3693 - questionsContainer.classList.add('collapsed');
3694 - }
3695 - }
3696 - } catch (e) {
3697 - // Ignore if sessionStorage is not available
3698 - }
3699 -}
3700 -
3701 -// Global delegation for dynamically added links as fallback
3702 -// Use class selector for multi-instance support
3703 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3704 - const $link = $(this);
3705 - const messageDiv = $link.closest('.bot-message, .agent-message');
3706 -
3707 - // Only process bot/agent message links
3708 - if (messageDiv.length > 0) {
3709 - const originalHref = $link.attr('href');
3710 -
3711 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3712 - e.preventDefault();
3713 - e.stopPropagation();
3714 -
3715 - // Mark as tracked
3716 - $link.attr('data-tracked', 'true');
3717 -
3718 - // Get bot ID from the chat box context
3719 - var botId = getBotIdFromElement(this);
3720 -
3721 - // Get message context from the message div
3722 - const messageText = messageDiv.text().substring(0, 200);
3723 -
502 + // Send an AJAX request to set the transient flag for 24 hours
3724 503 $.ajax({
3725 504 url: mxchatChat.ajax_url,
3726 505 type: 'POST',
3727 506 data: {
3728 - action: 'mxchat_track_url_click',
3729 - session_id: getChatSession(botId),
3730 - url: originalHref,
3731 - message_context: messageText,
3732 - nonce: mxchatChat.nonce
507 + action: 'mxchat_dismiss_pre_chat_message',
508 + _ajax_nonce: mxchatChat.nonce
3733 509 },
3734 - complete: function() {
3735 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3736 - window.open(originalHref, '_blank');
3737 - } else {
3738 - window.location.href = originalHref;
3739 - }
510 + success: function() {
511 + //console.log('Pre-chat message dismissed for 24 hours.');
512 +
513 + // Ensure the message is hidden after dismissal
514 + $('#pre-chat-message').hide();
515 + },
516 + error: function() {
517 + //console.error('Failed to dismiss pre-chat message.');
3740 518 }
3741 519 });
3742 -
3743 - return false;
3744 - }
520 + });
3745 521 }
522 +
523 +
3746 524 });
3747 -
3748 - // ====================================
3749 - // MAIN INITIALIZATION
3750 - // ====================================
3751 -
3752 - // Initialize all chatbot instances on the page
3753 - initializeAllInstances();
3754 -
3755 - // Legacy initialization for single bot compatibility
3756 - $('.floating-chatbot.hidden').each(function() {
3757 - var botId = getBotIdFromElement(this);
3758 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3759 - });
3760 -
3761 - // Initialize when document is ready
3762 - setFullHeight();
3763 -
3764 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3765 - // until the user's first interaction via MxChatInstances.ensureSession()
3766 -
3767 - // Initialize chat visibility for all instances
3768 - $('.mxchat-chatbot-wrapper').each(function() {
3769 - var botId = $(this).data('bot-id') || 'default';
3770 - initializeChatVisibility(botId);
3771 - });
3772 -
3773 - // Make functions globally available for add-ons
3774 - window.hasQuickQuestions = hasQuickQuestions;
3775 - window.collapseQuickQuestions = collapseQuickQuestions;
3776 - window.appendMessage = appendMessage;
3777 - window.appendThinkingMessage = appendThinkingMessage;
3778 - window.scrollToBottom = scrollToBottom;
3779 - window.scrollElementToTop = scrollElementToTop;
3780 - window.replaceLastMessage = replaceLastMessage;
3781 - window.callMxChat = callMxChat;
3782 - window.callMxChatStream = callMxChatStream;
3783 - window.shouldUseStreaming = shouldUseStreaming;
3784 - window.getChatSession = getChatSession;
3785 - window.getPageContext = getPageContext;
3786 - window.updateStreamingMessage = updateStreamingMessage;
3787 - window.MxChatInstances = MxChatInstances;
3788 - window.getElement = getElement;
3789 - window.getElementDOM = getElementDOM;
3790 - window.getBotIdFromElement = getBotIdFromElement;
3791 -
3792 -}); // End of jQuery ready
3793 -
3794 -
3795 -// ====================================
3796 -// GLOBAL EVENT LISTENERS (Outside jQuery)
3797 -// ====================================
3798 -
3799 -// Event listener for copy button (code blocks)
3800 -document.addEventListener("click", (e) => {
3801 - if (e.target.classList.contains("mxchat-copy-button")) {
3802 - const copyButton = e.target;
3803 - const codeBlock = copyButton
3804 - .closest(".mxchat-code-block-container")
3805 - .querySelector(".mxchat-code-block code");
3806 -
3807 - if (codeBlock) {
3808 - // Preserve formatting using innerText
3809 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3810 - copyButton.textContent = "Copied!";
3811 - copyButton.setAttribute("aria-label", "Copied to clipboard");
3812 -
3813 - setTimeout(() => {
3814 - copyButton.textContent = "Copy";
3815 - copyButton.setAttribute("aria-label", "Copy to clipboard");
3816 - }, 2000);
3817 - });
3818 - }
3819 - }
3820 -});
3821 -