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MxChat – AI Chatbot & Content Generation for WordPress / 1.2
MxChat – AI Chatbot & Content Generation for WordPress v1.2
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← All changes | js/chat-script.js +359 -3372 3.2.4 → 1.2 View file →
@@ -1,2275 +1,310 @@
1 1 jQuery(document).ready(function($) {
2 + //console.log('mxchatChat object:', mxchatChat);
2 3
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
20 - // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 - // GLOBAL VARIABLES & CONFIGURATION
221 - // ====================================
222 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
4 + // Initialize color settings
225 5 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 6 var userMessageFontColor = mxchatChat.user_message_font_color;
227 7 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 8 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
9 + var linkTarget = mxchatChat.link_target === 'on' ? '_blank' : '_self';
231 10
232 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
233 11
234 - // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
236 - // ====================================
237 -
238 - function getCookie(name) {
239 - let value = "; " + document.cookie;
240 - let parts = value.split("; " + name + "=");
241 - if (parts.length == 2) return parts.pop().split(";").shift();
242 - }
243 -
244 - function generateSessionId() {
245 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 - }
247 -
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 -// ====================================
288 -// CONTEXTUAL AWARENESS FUNCTIONALITY
289 -// ====================================
290 -
291 -function getPageContext() {
292 - // Check if contextual awareness is enabled
293 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
294 - return null;
295 - }
296 12
297 - // Get page URL
298 - const pageUrl = window.location.href;
13 +function getChatSession() {
14 + var sessionId = getCookie('mxchat_session_id');
15 + //console.log("Session ID retrieved from cookie: ", sessionId);
299 16
300 - // Get page title
301 - const pageTitle = document.title || '';
302 -
303 - // Get main content from the page
304 - let pageContent = '';
305 -
306 - // Try to get content from common content areas
307 - const contentSelectors = [
308 - 'main',
309 - '[role="main"]',
310 - '.content',
311 - '.main-content',
312 - '.post-content',
313 - '.entry-content',
314 - '.page-content',
315 - 'article',
316 - '#content',
317 - '#main'
318 - ];
319 -
320 - let contentElement = null;
321 - for (const selector of contentSelectors) {
322 - contentElement = document.querySelector(selector);
323 - if (contentElement) {
324 - break;
325 - }
17 + if (!sessionId) {
18 + sessionId = generateSessionId();
19 + //console.log("Generated new session ID: ", sessionId);
20 + setChatSession(sessionId);
326 21 }
327 -
328 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
329 - if (!contentElement) {
330 - contentElement = document.body;
331 - }
332 -
333 - if (contentElement) {
334 - // Clone the element to avoid modifying the original
335 - const clone = contentElement.cloneNode(true);
336 -
337 - // Remove unwanted elements
338 - const unwantedSelectors = [
339 - 'header',
340 - 'footer',
341 - 'nav',
342 - '.navigation',
343 - '.sidebar',
344 - '.widget',
345 - '.menu',
346 - 'script',
347 - 'style',
348 - '.comments',
349 - '#comments',
350 - '.breadcrumb',
351 - '.breadcrumbs',
352 - '#floating-chatbot',
353 - '#floating-chatbot-button',
354 - '.mxchat',
355 - '[class*="chat"]',
356 - '[id*="chat"]'
357 - ];
358 -
359 - unwantedSelectors.forEach(selector => {
360 - const elements = clone.querySelectorAll(selector);
361 - elements.forEach(el => el.remove());
362 - });
363 -
364 - // Extract MxChat context data attributes before getting text content
365 - const contextData = [];
366 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
367 - const contextValue = el.dataset.mxchatContext;
368 - if (contextValue && contextValue.trim()) {
369 - contextData.push(contextValue);
370 - }
371 - });
372 -
373 - // Get text content and clean it up
374 - pageContent = clone.textContent || clone.innerText || '';
375 -
376 - // Add context data to page content if any were found
377 - if (contextData.length > 0) {
378 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
379 - }
380 -
381 - // Clean up whitespace and limit length
382 - pageContent = pageContent
383 - .replace(/\s+/g, ' ')
384 - .trim()
385 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
386 - }
387 -
388 - // Only return context if we have meaningful content
389 - if (!pageContent || pageContent.length < 50) {
390 - return null;
391 - }
392 -
393 - return {
394 - url: pageUrl,
395 - title: pageTitle,
396 - content: pageContent
397 - };
398 -}
399 22
400 -// Track originating page when chat starts
401 -function trackOriginatingPage() {
402 - const sessionId = getChatSession();
403 - const pageUrl = window.location.href;
404 - const pageTitle = document.title || 'Untitled Page';
405 -
406 - // Only track once per session
407 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
408 - if (sessionStorage.getItem(trackingKey)) {
409 - return;
410 - }
411 -
412 - $.ajax({
413 - url: mxchatChat.ajax_url,
414 - type: 'POST',
415 - data: {
416 - action: 'mxchat_track_originating_page',
417 - session_id: sessionId,
418 - page_url: pageUrl,
419 - page_title: pageTitle,
420 - nonce: mxchatChat.nonce
421 - },
422 - success: function(response) {
423 - if (response.success) {
424 - sessionStorage.setItem(trackingKey, 'true');
425 - }
426 - }
427 - });
23 + //console.log("Final session ID: ", sessionId);
24 + return sessionId;
428 25 }
429 26
430 -// ====================================
431 -// CORE CHAT FUNCTIONALITY
432 -// ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
27 +function setChatSession(sessionId) {
28 + // Set the cookie with a 24-hour expiration (86400 seconds)
29 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
448 30 }
449 31
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
32 +// Get cookie value by name
33 +function getCookie(name) {
34 + let value = "; " + document.cookie;
35 + let parts = value.split("; " + name + "=");
36 + if (parts.length == 2) return parts.pop().split(";").shift();
464 37 }
465 38
466 -// Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 -
473 - // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
476 - }
477 -
478 - if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
485 -
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
489 -
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
492 - }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
495 -
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
497 -
498 - // Check if streaming is enabled AND supported for this model
499 - if (shouldUseStreaming(currentModel)) {
500 - callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
503 - } else {
504 - callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
507 - }
508 - }
39 +// Generate a new session ID
40 +function generateSessionId() {
41 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
509 42 }
510 43
511 -// Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
44 +// Function to send the message to the chatbot (backend)
45 +function sendMessageToChatbot(message) {
46 + var sessionId = getChatSession(); // Reuse the session ID logic
515 47
516 - // ADD PROMPT HOOK HERE
517 - if (typeof customMxChatFilter === 'function') {
518 - message = customMxChatFilter(message, "prompt");
519 - }
48 + // Hide the popular questions section
49 + $('#mxchat-popular-questions').hide();
520 50
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
526 - }
51 + // Show typing indicator (no need to append the user's message again)
52 + appendThinkingMessage();
53 + scrollToBottom();
527 54
528 - var sessionId = getChatSession(botId);
55 + console.log("Sending message to chatbot:", message); // Log the message
56 + console.log("Session ID:", sessionId); // Log the session ID
529 57
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 - // Check if streaming is enabled AND supported for this model
539 - if (shouldUseStreaming(currentModel)) {
540 - callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
543 - } else {
544 - callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
548 - }
549 -}
550 -
551 -// Updated shouldUseStreaming function with debugging
552 -function shouldUseStreaming(model) {
553 - // Check if streaming is enabled in settings (using your toggle naming pattern)
554 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
555 -
556 - // Check if model supports streaming
557 - const streamingSupported = isStreamingSupported(model);
558 -
559 -
560 - // Only use streaming if both enabled and supported
561 - return streamingEnabled && streamingSupported;
562 -}
563 -
564 -// Helper function to handle chat mode updates
565 -function handleChatModeUpdates(response, responseText) {
566 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
567 - if (response.chat_mode) {
568 - updateChatModeIndicator(response.chat_mode);
569 - return; // Return early since we found explicit mode
570 - }
571 - // Check for fallback response chat mode
572 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
573 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
574 - return; // Return early since we found explicit mode
575 - }
576 -
577 - // Only do text-based detection if no explicit mode was provided
578 - // Check for specific AI chatbot response text
579 - if (responseText === 'You are now chatting with the AI chatbot.' ||
580 - responseText.includes('now chatting with the AI') ||
581 - responseText.includes('switched to AI mode') ||
582 - responseText.includes('AI chatbot is now')) {
583 - updateChatModeIndicator('ai');
584 - }
585 - // Check for agent transfer messages
586 - else if (responseText.includes('agent') &&
587 - (responseText.includes('transfer') || responseText.includes('connected'))) {
588 - updateChatModeIndicator('agent');
589 - }
590 -}
591 -
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
601 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 -}
603 -
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
610 - // Get page context if contextual awareness is enabled
611 - const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
626 - // Prepare AJAX data
627 - const ajaxData = {
628 - action: 'mxchat_handle_chat_request',
629 - message: message,
630 - session_id: sessionId,
631 - nonce: mxchatChat.nonce,
632 - current_page_url: window.location.href,
633 - current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
637 - };
638 -
639 - // Add page context if available
640 - if (pageContext) {
641 - ajaxData.page_context = JSON.stringify(pageContext);
642 - }
643 -
644 - // CHECK FOR VISION FLAGS AND ADD THEM
645 - if (window.mxchatVisionProcessed) {
646 - ajaxData.vision_processed = true;
647 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
648 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
649 - // Clear the flags after use
650 - window.mxchatVisionProcessed = false;
651 - window.mxchatOriginalMessage = null;
652 - window.mxchatVisionImagesCount = 0;
653 - }
654 -
655 - $.ajax({
656 - url: mxchatChat.ajax_url,
657 - type: 'POST',
658 - dataType: 'json',
659 - data: ajaxData,
660 - success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
662 - if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
664 - }
665 -
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
729 - // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 -
733 - // Handle successful response - this is your original success handling code
734 -
735 - // Handle other responses
736 - let responseText = response.text || '';
737 - let responseHtml = response.html || '';
738 - let responseMessage = response.message || '';
739 -
740 - // Add PDF filename handling
741 - if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
745 - }
746 -
747 - // Add redirect check here
748 - if (response.redirect_url) {
749 - if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
751 - }
752 - setTimeout(() => {
753 - window.location.href = response.redirect_url;
754 - }, 1500);
755 - return;
756 - }
757 -
758 - // Check for live agent response
759 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
763 - return;
764 - }
765 -
766 - // Handle the message and show notification if chat is hidden
767 - if (responseText || responseHtml || responseMessage) {
768 -
769 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 - if (responseText && typeof customMxChatFilter === 'function') {
771 - responseText = customMxChatFilter(responseText, "response");
772 - }
773 - if (responseMessage && typeof customMxChatFilter === 'function') {
774 - responseMessage = customMxChatFilter(responseMessage, "response");
775 - }
776 -
777 - // Update the messages as before
778 - if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
780 - } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
782 - } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
784 - } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
786 - }
787 -
788 - // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
794 - }
795 - }
796 - } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
802 - }
803 -
804 - if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
807 - }
808 -
809 - return;
810 - }
811 -
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
814 - },
815 - error: function(xhr, status, error) {
816 - let errorMessage = "An unexpected error occurred.";
817 -
818 - // Try to parse the response if it's JSON
819 - try {
820 - const responseJson = JSON.parse(xhr.responseText);
821 -
822 - if (responseJson.data && responseJson.data.error_message) {
823 - errorMessage = responseJson.data.error_message;
824 - } else if (responseJson.message) {
825 - errorMessage = responseJson.message;
826 - }
827 - } catch (e) {
828 - // Not JSON or parsing failed, use HTTP status based messages
829 - if (xhr.status === 0) {
830 - errorMessage = "Network error: Please check your internet connection.";
831 - } else if (xhr.status === 403) {
832 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
833 - } else if (xhr.status === 404) {
834 - errorMessage = "API endpoint not found. Please contact support.";
835 - } else if (xhr.status === 429) {
836 - errorMessage = "Too many requests. Please try again in a moment.";
837 - } else if (xhr.status >= 500) {
838 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 - }
840 - }
841 -
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
843 - }
58 + // Call the chatbot using the same call logic as sendMessage
59 + callMxChat(message, function(response) {
60 + // Replace typing indicator with actual response
61 + replaceLastMessage("bot", response);
844 62 });
845 63 }
846 64
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 65
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 66
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
854 - if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
856 - return;
857 - }
858 67
859 - // Get page context if contextual awareness is enabled
860 - const pageContext = getPageContext();
68 + // Function to handle sending a message
69 + function sendMessage() {
70 + var message = $('#chat-input').val();
71 + if (message) {
72 + appendMessage("user", message);
73 + $('#chat-input').val('');
861 74
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
75 + // Show typing indicator
76 + appendThinkingMessage(); // Use this instead of appendMessage for the typing indicator
77 + scrollToBottom(); // Add this line
864 78
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 - const formData = new FormData();
876 - formData.append('action', 'mxchat_stream_chat');
877 - formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
879 - formData.append('nonce', mxchatChat.nonce);
880 - formData.append('current_page_url', window.location.href);
881 - formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
886 - // Add page context if available
887 - if (pageContext) {
888 - formData.append('page_context', JSON.stringify(pageContext));
889 - }
890 -
891 - // CHECK FOR VISION FLAGS AND ADD THEM
892 - if (window.mxchatVisionProcessed) {
893 - formData.append('vision_processed', 'true');
894 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
895 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
896 - // Clear the flags after use
897 - window.mxchatVisionProcessed = false;
898 - window.mxchatOriginalMessage = null;
899 - window.mxchatVisionImagesCount = 0;
900 - }
901 -
902 - let accumulatedContent = '';
903 - let testingDataReceived = false;
904 - let streamingStarted = false;
905 -
906 - fetch(mxchatChat.ajax_url, {
907 - method: 'POST',
908 - body: formData,
909 - credentials: 'same-origin'
910 - })
911 - .then(response => {
912 - // Store the response for potential fallback handling
913 - const responseClone = response.clone();
914 -
915 - if (!response.ok) {
916 - // Try to get error details from response
917 - return responseClone.json().then(errorData => {
918 - throw { isServerError: true, data: errorData };
919 - }).catch(() => {
920 - throw new Error('Network response was not ok');
79 + callMxChat(message, function(response) {
80 + // Replace typing indicator with actual response
81 + replaceLastMessage("bot", response);
921 82 });
922 83 }
923 -
924 - // Check if response is JSON instead of streaming
925 - const contentType = response.headers.get('content-type');
926 - if (contentType && contentType.includes('application/json')) {
927 - return responseClone.json().then(data => {
928 - // IMMEDIATE CHAT MODE UPDATE for JSON response
929 - if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
931 - }
932 -
933 - // Check for testing panel
934 - if (window.mxchatTestPanelInstance && data.testing_data) {
935 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 - }
937 -
938 - // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
940 - return Promise.resolve(); // Prevent further processing
941 - });
942 84 }
943 85
944 - // Continue with streaming processing
945 - const reader = response.body.getReader();
946 - const decoder = new TextDecoder();
947 - let buffer = '';
86 + // Function to append a thinking message with animation
87 + function appendThinkingMessage() {
88 + // Remove any existing thinking dots first
89 + $('.thinking-dots').remove();
948 90
949 - function processStream() {
950 - reader.read().then(({ done, value }) => {
951 - if (done) {
952 - // If streaming completed but no content was received, try to get response as fallback
953 - if (!streamingStarted || !accumulatedContent) {
954 - // Try to read the response as JSON
955 - responseClone.text().then(text => {
956 - try {
957 - const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
960 - } else {
961 - // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
964 - }
965 - } catch (e) {
966 - // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
969 - }
970 - }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
973 - });
974 - return;
975 - }
976 -
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
979 -
980 - // Scroll the user's last message to the top now that the
981 - // bot's full reply has rendered (gives max reading room).
982 - var $chatBoxDone = getElement(botId, 'chat-box');
983 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
984 - if ($lastUserMsgDone.length) {
985 - scrollElementToTop($lastUserMsgDone, botId);
986 - }
987 -
988 - if (callback) {
989 - callback(accumulatedContent);
990 - }
991 - return;
992 - }
993 -
994 - buffer += decoder.decode(value, { stream: true });
995 - const lines = buffer.split('\n');
996 - buffer = lines.pop() || '';
997 -
998 - for (const line of lines) {
999 - if (line.startsWith('data: ')) {
1000 - const data = line.substring(6);
1001 -
1002 - if (data === '[DONE]') {
1003 - if (!accumulatedContent) {
1004 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1005 - callMxChat(message, callback, botId);
1006 - return;
1007 - }
1008 -
1009 - // Re-enable chat input after streaming completes
1010 - enableChatInput(botId);
1011 -
1012 - // Scroll the user's last message to the top now
1013 - // that the bot's full reply has rendered.
1014 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1015 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1016 - if ($lastUserMsgStreamDone.length) {
1017 - scrollElementToTop($lastUserMsgStreamDone, botId);
1018 - }
1019 -
1020 - if (callback) {
1021 - callback(accumulatedContent);
1022 - }
1023 - return;
1024 - }
1025 -
1026 - try {
1027 - const json = JSON.parse(data);
1028 -
1029 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1030 - if (json.chat_mode) {
1031 - updateChatModeIndicator(json.chat_mode, botId);
1032 - }
1033 -
1034 - // Handle testing data
1035 - if (json.testing_data && !testingDataReceived) {
1036 - if (window.mxchatTestPanelInstance) {
1037 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1038 - testingDataReceived = true;
1039 - }
1040 - }
1041 - // Handle content streaming
1042 - else if (json.content) {
1043 - streamingStarted = true;
1044 - accumulatedContent += json.content;
1045 - updateStreamingMessage(accumulatedContent, botId);
1046 - }
1047 - // Handle complete response in stream (fallback response)
1048 - else if (json.text || json.message || json.html) {
1049 - handleNonStreamResponse(json, callback, botId);
1050 - return;
1051 - }
1052 - // Handle errors
1053 - else if (json.error) {
1054 -
1055 - // Get error message from various possible fields
1056 - let errorMessage = json.error_message || json.message || json.text ||
1057 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1058 -
1059 - // Re-enable chat input on error
1060 - enableChatInput(botId);
1061 -
1062 - // Display the error directly in the chat
1063 - replaceLastMessage("bot", errorMessage, '', [], botId);
1064 -
1065 - if (callback) {
1066 - callback(errorMessage);
1067 - }
1068 - return;
1069 - }
1070 - } catch (e) {
1071 - // SSE data parsing error - silently continue
1072 - }
1073 - }
1074 - }
1075 -
1076 - processStream();
1077 - }).catch(streamError => {
1078 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1079 - callMxChat(message, callback, botId);
1080 - });
1081 - }
1082 -
1083 - processStream();
1084 - })
1085 - .catch(error => {
1086 - // Check if we have server error data with chat mode
1087 - if (error && error.isServerError && error.data) {
1088 - // Check for chat mode in error data
1089 - if (error.data.chat_mode) {
1090 - updateChatModeIndicator(error.data.chat_mode, botId);
1091 - }
1092 -
1093 - handleNonStreamResponse(error.data, callback, botId);
1094 - } else {
1095 - // Only fall back to regular call if we don't have any response data
1096 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1097 - callMxChat(message, callback, botId);
1098 - }
1099 - });
1100 -}
1101 -
1102 -// Helper function to handle non-streaming responses
1103 -function handleNonStreamResponse(data, callback, botId) {
1104 - botId = botId || 'default';
1105 -
1106 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1107 - if (data.chat_mode) {
1108 - updateChatModeIndicator(data.chat_mode, botId);
1109 - }
1110 -
1111 - // Also check in data property if response is wrapped
1112 - if (data.data && data.data.chat_mode) {
1113 - updateChatModeIndicator(data.data.chat_mode, botId);
1114 - }
1115 -
1116 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1117 - // This prevents a visual gap between thinking dots disappearing and content appearing
1118 -
1119 - // SECURITY FIX: Check for errors FIRST
1120 - if (data.success === false || (data.data && data.data.error_message)) {
1121 - let errorMessage = "";
1122 - let errorCode = "";
1123 -
1124 - // Check various possible error locations
1125 - if (data.data && data.data.error_message) {
1126 - errorMessage = data.data.error_message;
1127 - errorCode = data.data.error_code || "";
1128 - } else if (data.error_message) {
1129 - errorMessage = data.error_message;
1130 - errorCode = data.error_code || "";
1131 - } else if (data.message) {
1132 - errorMessage = data.message;
1133 - } else if (typeof data.data === 'string') {
1134 - errorMessage = data.data;
1135 - } else {
1136 - errorMessage = "An error occurred. Please try again or contact support.";
1137 - }
1138 -
1139 - // Handle session reset action (IP changed, session expired, etc.)
1140 - // Silent reset — keep chat UI intact, just get a new session and retry
1141 - if (data.data && data.data.action === 'reset_session') {
1142 - MxChatInstances.silentResetSession(botId);
1143 - // Re-send the original message with the new session (user message is already displayed)
1144 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1145 - if (originalMessage) {
1146 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1147 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1148 - if (shouldUseStreaming(currentModel)) {
1149 - callMxChatStream(originalMessage, callback, botId);
1150 - } else {
1151 - callMxChat(originalMessage, callback, botId);
1152 - }
1153 - }
1154 - return;
1155 - }
1156 -
1157 - // Format user-friendly error message
1158 - let displayMessage = errorMessage;
1159 - if (mxchatChat.is_admin) {
1160 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1161 - }
1162 -
1163 - replaceLastMessage("bot", displayMessage, '', [], botId);
1164 -
1165 - if (callback) {
1166 - callback('');
1167 - }
1168 - return; // Exit early for errors
1169 - }
1170 -
1171 - // Check for live agent response
1172 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1173 - removeThinkingDots(botId);
1174 - // Also remove any leftover bot-message that lost its temporary-message class
1175 - var $chatBox = getElement(botId, 'chat-box');
1176 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1177 - updateChatModeIndicator('agent', botId);
1178 - enableChatInput(botId);
1179 - if (callback) {
1180 - callback('');
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Handle different response formats
1186 - if (data.text || data.html || data.message) {
1187 -
1188 - // Apply response hooks
1189 - if (data.text && typeof customMxChatFilter === 'function') {
1190 - data.text = customMxChatFilter(data.text, "response");
1191 - }
1192 - if (data.message && typeof customMxChatFilter === 'function') {
1193 - data.message = customMxChatFilter(data.message, "response");
1194 - }
1195 -
1196 - // Display the response
1197 - if (data.text && data.html) {
1198 - replaceLastMessage("bot", data.text, data.html, [], botId);
1199 - } else if (data.text) {
1200 - replaceLastMessage("bot", data.text, '', [], botId);
1201 - } else if (data.html) {
1202 - replaceLastMessage("bot", "", data.html, [], botId);
1203 - } else if (data.message) {
1204 - replaceLastMessage("bot", data.message, '', [], botId);
1205 - }
1206 - }
1207 -
1208 - // Handle other response properties
1209 - if (data.data && data.data.filename) {
1210 - showActivePdf(data.data.filename, botId);
1211 - var instance = MxChatInstances.get(botId);
1212 - instance.activePdfFile = data.data.filename;
1213 - }
1214 -
1215 - if (data.redirect_url) {
1216 - setTimeout(() => {
1217 - window.location.href = data.redirect_url;
1218 - }, 1500);
1219 - }
1220 -
1221 - // Ensure chat input is re-enabled (safety net for edge cases)
1222 - enableChatInput(botId);
1223 -
1224 - if (callback) {
1225 - callback(data.text || data.message || '');
1226 - }
1227 -}
1228 -
1229 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1230 -function updateChatModeIndicator(mode, botId) {
1231 - botId = botId || 'default';
1232 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1233 - if (indicator) {
1234 - const oldText = indicator.textContent;
1235 -
1236 - if (mode === 'agent') {
1237 - indicator.textContent = 'Live Agent';
1238 - startPolling(botId);
1239 - } else {
1240 - // Everything else is AI mode
1241 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1242 - indicator.textContent = customAiText;
1243 - stopPolling(botId);
1244 - }
1245 -
1246 - // Force immediate DOM update and reflow
1247 - if (oldText !== indicator.textContent) {
1248 - // Force a reflow to ensure the change is visible immediately
1249 - indicator.style.display = 'none';
1250 - indicator.offsetHeight; // Trigger reflow
1251 - indicator.style.display = '';
1252 -
1253 - // Double-check after a brief moment to ensure the change stuck
1254 - setTimeout(() => {
1255 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1256 - indicator.textContent = 'Live Agent';
1257 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1258 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1259 - indicator.textContent = customAiText;
1260 - }
1261 - }, 50);
1262 - }
1263 - }
1264 -}
1265 -
1266 -// Function to update message during streaming
1267 -function updateStreamingMessage(content, botId) {
1268 - botId = botId || 'default';
1269 -
1270 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1271 - if (typeof customMxChatFilter === 'function') {
1272 - content = customMxChatFilter(content, "response");
1273 - }
1274 -
1275 - const formattedContent = linkify(content);
1276 -
1277 - // Find the temporary message in this bot's chat box
1278 - var $chatBox = getElement(botId, 'chat-box');
1279 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1280 -
1281 - if (tempMessage.length) {
1282 - // Update existing message
1283 - tempMessage.html(formattedContent);
1284 - } else {
1285 - // Create new temporary message if it doesn't exist
1286 - appendMessage("bot", content, '', [], true, botId);
1287 - }
1288 -}
1289 -
1290 -function isStreamingSupported(model) {
1291 - if (!model) return false;
1292 -
1293 - const modelPrefix = model.split('-')[0].toLowerCase();
1294 -
1295 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1296 - const isSupported = modelPrefix === 'gpt' ||
1297 - modelPrefix === 'o1' ||
1298 - modelPrefix === 'claude' ||
1299 - modelPrefix === 'grok' ||
1300 - modelPrefix === 'deepseek' ||
1301 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1302 -
1303 - return isSupported;
1304 -}
1305 -
1306 -// Update the event handlers to use the correct function names (using event delegation)
1307 -// Use class-based selectors for multi-instance support
1308 -$(document).on('click', '.send-button', function() {
1309 - var botId = getBotIdFromElement(this);
1310 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1311 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1312 - disableChatInput(botId);
1313 - }
1314 - sendMessage(botId);
1315 -});
1316 -
1317 -// Override enter key handler (using event delegation)
1318 -$(document).on('keypress', '.chat-input', function(e) {
1319 - if (e.which == 13 && !e.shiftKey) {
1320 - e.preventDefault();
1321 - var botId = getBotIdFromElement(this);
1322 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1323 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1324 - disableChatInput(botId);
1325 - }
1326 - sendMessage(botId);
1327 - }
1328 -});
1329 -
1330 -
1331 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1332 - try {
1333 - // Determine styles based on sender type
1334 - let messageClass, bgColor, fontColor;
1335 -
1336 - if (sender === "user") {
1337 - messageClass = "user-message";
1338 - bgColor = userMessageBgColor;
1339 - fontColor = userMessageFontColor;
1340 - // Only sanitize user input
1341 - messageText = sanitizeUserInput(messageText);
1342 - } else if (sender === "agent") {
1343 - messageClass = "agent-message";
1344 - bgColor = liveAgentMessageBgColor;
1345 - fontColor = liveAgentMessageFontColor;
1346 - } else {
1347 - messageClass = "bot-message";
1348 - bgColor = botMessageBgColor;
1349 - fontColor = botMessageFontColor;
1350 - }
1351 -
1352 - const messageDiv = $('<div>')
1353 - .addClass(messageClass)
1354 - .attr('dir', 'auto');
1355 -
1356 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1357 - var skipColors = shouldSkipInlineColors(botId);
1358 - if (skipColors) {
1359 - messageDiv.css({
1360 - 'margin-bottom': '1em'
1361 - });
1362 - } else {
1363 - messageDiv.css({
1364 - 'background': bgColor,
1365 - 'color': fontColor,
1366 - 'margin-bottom': '1em'
1367 - });
1368 - }
1369 -
1370 - // Process the message content - always run linkify to convert markdown
1371 - // links and format text. linkify() handles existing HTML safely via
1372 - // negative lookaheads that skip URLs already inside <a> tags.
1373 - let fullMessage = linkify(messageText);
1374 -
1375 - // Add images if provided
1376 - if (images && images.length > 0) {
1377 - fullMessage += '<div class="image-gallery" dir="auto">';
1378 - images.forEach(img => {
1379 - const safeTitle = sanitizeUserInput(img.title);
1380 - const safeUrl = encodeURI(img.image_url);
1381 - const safeThumbnail = encodeURI(img.thumbnail_url);
1382 -
1383 - fullMessage += `
1384 - <div style="margin-bottom: 10px;">
1385 - <strong>${safeTitle}</strong><br>
1386 - <a href="${safeUrl}" target="_blank">
1387 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1388 - </a>
1389 - </div>`;
1390 - });
1391 - fullMessage += '</div>';
1392 - }
1393 -
1394 - // Append HTML content if provided
1395 - if (messageHtml && sender !== "user") {
1396 - // Only add line breaks if there's actual text content before the HTML
1397 - if (fullMessage && fullMessage.trim()) {
1398 - fullMessage += '<br><br>' + messageHtml;
1399 - } else {
1400 - fullMessage = messageHtml;
1401 - }
1402 - }
1403 -
1404 - messageDiv.html(fullMessage);
1405 -
1406 - if (isTemporary) {
1407 - messageDiv.addClass('temporary-message');
1408 - }
1409 -
1410 - // Append to the correct chatbot instance's chat-box
1411 - var $chatBox = getElement(botId, 'chat-box');
1412 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1413 - // FIXED: Use event delegation for link tracking
1414 - if (sender === "bot" || sender === "agent") {
1415 - attachLinkTracking(messageDiv, messageText, botId);
1416 - }
1417 -
1418 - if (sender === "bot") {
1419 - const lastUserMessage = $chatBox.find('.user-message').last();
1420 - if (lastUserMessage.length) {
1421 - scrollElementToTop(lastUserMessage, botId);
1422 - }
1423 - }
1424 - });
1425 -
1426 - if (messageText.id) {
1427 - var instance = MxChatInstances.get(botId);
1428 - instance.lastSeenMessageId = messageText.id;
1429 - hideNotification(botId);
1430 - }
1431 - } catch (error) {
1432 - // Error rendering message - silently continue
1433 - }
1434 -}
1435 -
1436 -// Helper function to attach link tracking with proper event handling
1437 -function attachLinkTracking(messageDiv, messageText, botId) {
1438 - botId = botId || 'default';
1439 - // Use a slight delay to ensure DOM is ready
1440 - setTimeout(function() {
1441 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1442 -
1443 - links.each(function() {
1444 - const $link = $(this);
1445 - const originalHref = $link.attr('href');
1446 -
1447 - // Mark as tracked to avoid duplicate handlers
1448 - $link.attr('data-tracked', 'true');
1449 -
1450 - // Only track external URLs
1451 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1452 - // Remove any existing click handlers first
1453 - $link.off('click.tracking');
1454 -
1455 - // Add new click handler with namespace
1456 - $link.on('click.tracking', function(e) {
1457 - e.preventDefault();
1458 - e.stopPropagation();
1459 -
1460 - const messageContext = typeof messageText === 'string'
1461 - ? messageText.substring(0, 200)
1462 - : '';
1463 -
1464 - // Track the click
1465 - $.ajax({
1466 - url: mxchatChat.ajax_url,
1467 - type: 'POST',
1468 - data: {
1469 - action: 'mxchat_track_url_click',
1470 - session_id: getChatSession(botId),
1471 - url: originalHref,
1472 - message_context: messageContext,
1473 - nonce: mxchatChat.nonce
1474 - },
1475 - complete: function() {
1476 - // Always redirect, even if tracking fails
1477 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1478 - window.open(originalHref, '_blank');
1479 - } else {
1480 - window.location.href = originalHref;
1481 - }
1482 - }
1483 - });
1484 -
1485 - return false; // Extra insurance to prevent default
1486 - });
1487 - }
1488 - });
1489 - }, 100); // Small delay to ensure DOM is ready
1490 -}
1491 -
1492 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1493 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1494 - var $chatBox = getElement(botId, 'chat-box');
1495 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1496 -
1497 - // Determine styles
1498 - let bgColor, fontColor;
1499 - if (sender === "user") {
1500 - bgColor = userMessageBgColor;
1501 - fontColor = userMessageFontColor;
1502 - } else if (sender === "agent") {
1503 - bgColor = liveAgentMessageBgColor;
1504 - fontColor = liveAgentMessageFontColor;
1505 - } else {
1506 - bgColor = botMessageBgColor;
1507 - fontColor = botMessageFontColor;
1508 - }
1509 -
1510 - // Always run linkify to convert markdown links and format text.
1511 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1512 - // to avoid double-processing URLs that are already inside <a> tags).
1513 - var fullMessage = linkify(responseText);
1514 -
1515 - if (responseHtml) {
1516 - // Only add line breaks if there's actual text content before the HTML
1517 - if (fullMessage && fullMessage.trim()) {
1518 - fullMessage += '<br><br>' + responseHtml;
1519 - } else {
1520 - fullMessage = responseHtml;
1521 - }
1522 - }
1523 -
1524 - if (images.length > 0) {
1525 - fullMessage += '<div class="image-gallery" dir="auto">';
1526 - images.forEach(img => {
1527 - fullMessage += `
1528 - <div style="margin-bottom: 10px;">
1529 - <strong>${img.title}</strong><br>
1530 - <a href="${img.image_url}" target="_blank">
1531 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1532 - </a>
1533 - </div>`;
1534 - });
1535 - fullMessage += '</div>';
1536 - }
1537 -
1538 - if (lastMessageDiv.length) {
1539 - // Replace content immediately to prevent visual gap between thinking dots and response
1540 - lastMessageDiv
1541 - .html(fullMessage)
1542 - .removeClass('bot-message user-message temporary-message')
1543 - .addClass(messageClass)
1544 - .attr('dir', 'auto');
1545 -
1546 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1547 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1548 - if (!skipColors) {
1549 - lastMessageDiv.css({
1550 - 'background-color': bgColor,
1551 - 'color': fontColor,
1552 - });
1553 - }
1554 -
1555 - // Handle link tracking and scroll
1556 - if (sender === "bot" || sender === "agent") {
1557 - attachLinkTracking(lastMessageDiv, responseText, botId);
1558 -
1559 - const lastUserMessage = $chatBox.find('.user-message').last();
1560 - if (lastUserMessage.length) {
1561 - scrollElementToTop(lastUserMessage, botId);
1562 - }
1563 - // Show notification if chat is hidden
1564 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1565 - if ($floatingChatbot.hasClass('hidden')) {
1566 - showNotification(botId);
1567 - }
1568 - }
1569 -
1570 - // Re-enable chat input after response is displayed
1571 - enableChatInput(botId);
1572 - } else {
1573 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1574 - // Re-enable chat input after response is displayed
1575 - enableChatInput(botId);
1576 - }
1577 -}
1578 -
1579 -
1580 - function appendThinkingMessage(botId) {
1581 - botId = botId || 'default';
1582 -
1583 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1584 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1585 - if (indicator && indicator.textContent === 'Live Agent') {
1586 - return;
1587 - }
1588 -
1589 - var $chatBox = getElement(botId, 'chat-box');
1590 -
1591 - // Remove any existing thinking dots in this bot's chat first
1592 - $chatBox.find('.thinking-dots').remove();
1593 -
1594 - // Check if we should skip inline colors (AI theme is active)
1595 - var skipColors = shouldSkipInlineColors(botId);
1596 -
1597 91 // Retrieve the bot message font color and background color
1598 92 var botMessageFontColor = mxchatChat.bot_message_font_color;
1599 93 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1600 94
1601 - // Build thinking dots HTML - skip inline colors if AI theme is active
1602 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1603 95 var thinkingHtml = '<div class="thinking-dots-container">' +
1604 96 '<div class="thinking-dots">' +
1605 - '<span class="dot"' + dotStyle + '></span>' +
1606 - '<span class="dot"' + dotStyle + '></span>' +
1607 - '<span class="dot"' + dotStyle + '></span>' +
97 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
98 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
99 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1608 100 '</div>' +
1609 101 '</div>';
1610 102
1611 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1612 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1613 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1614 - scrollToBottom(botId);
103 + // Append the thinking dots to the chat container (or within the temporary message div)
104 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
105 + scrollToBottom();
1615 106 }
1616 107
1617 - function removeThinkingDots(botId) {
1618 - botId = botId || 'default';
1619 - var $chatBox = getElement(botId, 'chat-box');
1620 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1621 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1622 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1623 - }
1624 -
1625 - // ====================================
1626 - // TEXT FORMATTING & PROCESSING
1627 - // ====================================
1628 -
1629 - function linkify(inputText) {
1630 - if (!inputText) {
1631 - return '';
1632 - }
1633 -
1634 - // Helper function to check if URL is already encoded
1635 - function isUrlEncoded(url) {
1636 - // Check for % followed by exactly 2 hex digits
1637 - return /%[0-9a-fA-F]{2}/.test(url);
1638 - }
1639 -
1640 - // Helper function to safely encode URLs only if needed
1641 - function safeEncodeUrl(url) {
1642 - // If URL already contains encoded characters, return as-is
1643 - if (isUrlEncoded(url)) {
1644 - return url;
108 + // Trigger send button click when "Enter" key is pressed in the input field
109 + $('#chat-input').keypress(function(e) {
110 + if (e.which == 13) {
111 + e.preventDefault();
112 + $('#send-button').click();
1645 113 }
1646 - // Otherwise, encode it
1647 - return encodeURI(url);
1648 - }
1649 -
1650 - // Process markdown headers FIRST
1651 - let processedText = formatMarkdownHeaders(inputText);
1652 -
1653 - // Process text styling (bold, italic, strikethrough)
1654 - processedText = formatTextStyling(processedText);
1655 -
1656 - // Process code blocks BEFORE processing links
1657 - processedText = formatCodeBlocks(processedText);
114 + });
1658 115
1659 - // Process markdown tables BEFORE converting newlines to paragraphs
1660 - processedText = formatMarkdownTables(processedText);
1661 -
1662 - // NOW convert to paragraphs
1663 - processedText = convertNewlinesToBreaks(processedText);
1664 -
1665 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1666 - // This prevents them from being processed as markdown links
1667 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1668 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1669 - // Clean the URL of any trailing punctuation
1670 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1671 - const safeUrl = safeEncodeUrl(cleanUrl);
1672 - // Return as a proper link without the brackets
1673 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
116 + // Handle send button click
117 + $('#send-button').click(function() {
118 + sendMessage();
1674 119 });
1675 120
1676 - // Process markdown links: [text](url) and [](url)
1677 - // Uses balanced parenthesis matching to handle URLs containing parens
1678 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1679 - processedText = (function(input) {
1680 - var result = '';
1681 - var i = 0;
1682 - while (i < input.length) {
1683 - // Look for [ at current position
1684 - if (input[i] === '[') {
1685 - // Find closing ]
1686 - var closeBracket = input.indexOf(']', i + 1);
1687 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1688 - result += input[i];
1689 - i++;
1690 - continue;
1691 - }
1692 - var linkText = input.substring(i + 1, closeBracket);
1693 - // Check if URL starts with http
1694 - var urlStart = closeBracket + 2;
1695 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1696 - result += input[i];
1697 - i++;
1698 - continue;
1699 - }
1700 - // Find balanced closing paren
1701 - var depth = 1;
1702 - var j = urlStart;
1703 - while (j < input.length && depth > 0) {
1704 - if (input[j] === '(') depth++;
1705 - else if (input[j] === ')') depth--;
1706 - if (depth > 0) j++;
1707 - }
1708 - if (depth !== 0) {
1709 - result += input[i];
1710 - i++;
1711 - continue;
1712 - }
1713 - var url = input.substring(urlStart, j);
1714 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1715 - var encodedUrl = safeEncodeUrl(cleanUrl);
1716 - if (!linkText || !linkText.trim()) {
1717 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1718 - } else {
1719 - var safeText = sanitizeUserInput(linkText);
1720 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1721 - }
1722 - i = j + 1; // Skip past the closing )
1723 - } else {
1724 - result += input[i];
1725 - i++;
1726 - }
1727 - }
1728 - return result;
1729 - })(processedText);
121 + // Handle click on popular questions
122 + $('.mxchat-popular-question').on('click', function () {
123 + var question = $(this).text(); // Get the text of the clicked question
1730 124
1731 - // Process phone numbers: [text](tel:number)
1732 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1733 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1734 - const safePhone = safeEncodeUrl(phone);
1735 - const safeText = sanitizeUserInput(text);
1736 - return `<a href="${safePhone}">${safeText}</a>`;
1737 - });
125 + // Append the question as if the user typed it
126 + appendMessage("user", question);
1738 127
1739 - // Process mailto links: [text](mailto:email)
1740 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1741 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1742 - const safeMailto = safeEncodeUrl(mailto);
1743 - const safeText = sanitizeUserInput(text);
1744 - return `<a href="${safeMailto}">${safeText}</a>`;
128 + // Send the question to the server (backend)
129 + sendMessageToChatbot(question);
1745 130 });
1746 -
1747 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1748 - // Updated pattern to be more careful about what it matches
1749 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1750 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1751 - // Extra check: make sure this isn't already linked
1752 - if (match.includes('href=') || match.includes('</a>')) {
1753 - return match;
1754 - }
1755 -
1756 - // Clean trailing punctuation
1757 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1758 - const safeUrl = safeEncodeUrl(cleanUrl);
1759 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1760 - });
1761 -
1762 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
1763 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1764 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1765 - // Extra check: make sure this isn't already linked
1766 - if (match.includes('href=') || match.includes('</a>')) {
1767 - return match;
1768 - }
1769 -
1770 - // Clean trailing punctuation
1771 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1772 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1773 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1774 - });
1775 -
1776 - return processedText;
1777 -}
1778 -
1779 - function formatMarkdownHeaders(text) {
1780 - // Handle h1 to h6 headers
1781 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1782 - const level = hashes.length;
1783 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1784 - });
1785 - }
1786 -
1787 -function formatTextStyling(text) {
1788 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1789 - const protectedSegments = [];
1790 - let protectedText = text;
1791 -
1792 - // Step 1a: Protect HTML href="..." attributes
1793 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1794 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1795 - protectedSegments.push(match);
1796 - return placeholder;
1797 - });
1798 -
1799 - // Step 1b: Protect Markdown links [text](url)
1800 - // This is crucial - we need to protect the URLs in markdown format
1801 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1802 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1803 - protectedSegments.push(match);
1804 - return placeholder;
1805 - });
1806 -
1807 - // Step 1c: Also protect bare URLs that might exist
1808 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1809 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1810 - protectedSegments.push(match);
1811 - return placeholder;
1812 - });
1813 -
1814 - // Step 2: Now apply text styling to the protected text
1815 - // Handle bold text (**text**)
1816 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1817 131
1818 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1819 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1820 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1821 132
1822 - // Handle underscores for italic - Safari-compatible (no lookbehind)
1823 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1824 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1825 -
1826 - // Handle strikethrough (~~text~~)
1827 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1828 -
1829 - // Step 3: Restore all protected segments
1830 - protectedSegments.forEach((original, index) => {
1831 - const placeholder = `__PROTECTED_${index}__`;
1832 - protectedText = protectedText.replace(placeholder, original);
1833 - });
1834 -
1835 - return protectedText;
1836 -}
1837 - function formatBoldText(text) {
1838 - // This function is kept for compatibility but now uses formatTextStyling
1839 - return formatTextStyling(text);
1840 - }
1841 -
1842 -function convertNewlinesToBreaks(text) {
1843 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1844 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1845 -
1846 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
1847 - return paragraphs
1848 - .map(para => para.trim())
1849 - .filter(para => para.length > 0) // Remove empty paragraphs
1850 - .map(para => `<p>${para}</p>`)
1851 - .join('');
1852 -}
1853 - function formatCodeBlocks(text) {
1854 - // Handle fenced code blocks with language specification (```language)
1855 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1856 - const lang = language || 'text';
1857 - const escapedCode = escapeHtml(code.trim());
1858 - return `<div class="mxchat-code-block-container">
1859 - <div class="mxchat-code-header">
1860 - <span class="mxchat-code-language">${lang}</span>
1861 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1862 - </div>
1863 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1864 - </div>`;
1865 - });
133 + // Use the linkTarget in your linkify function
134 + function linkify(inputText) {
135 + // Convert Markdown-style links to HTML links first
136 + var markdownLinkPattern = /\[([^\]]+)\]\(([^)]+)\)/g;
137 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
1866 138
1867 - // Handle inline code with single backticks
1868 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
139 + // URLs starting with http://, https://, or ftp://, but not already inside an <a> tag
140 + var urlPattern = /(\b(https?|ftp):\/\/[-A-Z0-9+&@#\/%?=~_|!:,.;]*[--A-Z0-9+&@#\/%=~_|])(?![^<]*<\/a>)/gim;
141 + replacedText = replacedText.replace(urlPattern, '<a href="$1" target="' + linkTarget + '">$1</a>');
1869 142
1870 - // Handle raw PHP tags (legacy support)
1871 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1872 - const escapedCode = escapeHtml(match);
1873 - return `<div class="mxchat-code-block-container">
1874 - <div class="mxchat-code-header">
1875 - <span class="mxchat-code-language">php</span>
1876 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1877 - </div>
1878 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1879 - </div>`;
1880 - });
143 + // URLs starting with "www." not already inside an <a> tag
144 + var wwwPattern = /(^|[^\/])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
145 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
1881 146
1882 - return text;
147 + return replacedText;
1883 148 }
1884 149
1885 - function formatMarkdownTables(text) {
1886 - var lines = text.split('\n');
1887 - var result = [];
1888 - var i = 0;
1889 150
1890 - while (i < lines.length) {
1891 - // Check for a table: current line has pipes AND next line is a separator row
1892 - if (i + 1 < lines.length &&
1893 - lines[i].indexOf('|') !== -1 &&
1894 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1895 151
1896 - var tableLines = [];
1897 - var headerLine = lines[i];
1898 - var separatorLine = lines[i + 1];
1899 - tableLines.push(headerLine);
1900 - tableLines.push(separatorLine);
152 + // Updated appendMessage function with debugging
153 + function appendMessage(sender, message, isTemporary = false) {
154 + var messageClass = sender === "user" ? "user-message" : "bot-message";
155 + var bgColor = sender === "user" ? userMessageBgColor : botMessageBgColor;
156 + var fontColor = sender === "user" ? userMessageFontColor : botMessageFontColor;
1901 157
1902 - // Collect remaining table rows
1903 - var j = i + 2;
1904 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1905 - tableLines.push(lines[j]);
1906 - j++;
1907 - }
158 + var messageDiv = $('<div>').addClass(messageClass).css({
159 + 'background': bgColor,
160 + 'color': fontColor
161 + }).html(linkify(formatBoldText(convertNewlinesToBreaks(message))));
1908 162
1909 - // Parse alignment from separator row
1910 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1911 - var alignments = sepCells.map(function(cell) {
1912 - var trimmed = cell.trim();
1913 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1914 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1915 - return 'left';
1916 - });
163 + if (isTemporary) {
164 + messageDiv.addClass('temporary-message');
165 + }
1917 166
1918 - // Build HTML table
1919 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
167 + messageDiv.hide().appendTo('#chat-box').fadeIn(300);
168 + scrollToBottom();
169 + }
1920 170
1921 - // Header row
1922 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1923 - html += '<thead><tr>';
1924 - headerCells.forEach(function(cell, idx) {
1925 - var align = alignments[idx] || 'left';
1926 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1927 - });
1928 - html += '</tr></thead>';
1929 171
1930 - // Body rows
1931 - html += '<tbody>';
1932 - for (var r = 2; r < tableLines.length; r++) {
1933 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1934 - html += '<tr>';
1935 - rowCells.forEach(function(cell, idx) {
1936 - var align = alignments[idx] || 'left';
1937 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1938 - });
1939 - html += '</tr>';
1940 - }
1941 - html += '</tbody></table></div>';
172 + // Function to replace the last message in the chat
173 +// Function to replace the last message in the chat
174 +function replaceLastMessage(sender, newMessage) {
175 + var messageClass = sender === "user" ? "user-message" : "bot-message";
176 + var lastMessageDiv = $('#chat-box').find('.' + messageClass + '.temporary-message').last();
1942 177
1943 - result.push(html);
1944 - i = j;
1945 - } else {
1946 - result.push(lines[i]);
1947 - i++;
1948 - }
1949 - }
178 + // Apply linkify, formatBoldText, and convertNewlinesToBreaks to the new message
179 + var formattedMessage = linkify(formatBoldText(convertNewlinesToBreaks(newMessage)));
1950 180
1951 - return result.join('\n');
181 + // Check if the new message is the rate limit message before replacing
182 + if (newMessage === mxchatChat.rate_limit_message) {
183 + // Append rate limit message without replacing anything
184 + appendMessage("bot", formattedMessage);
185 + return; // Exit the function to prevent replacing the rate limit message
1952 186 }
1953 -
1954 - function sanitizeUserInput(text) {
1955 - const div = document.createElement('div');
1956 - div.textContent = text;
1957 - return div.innerHTML;
187 + if (lastMessageDiv.length) {
188 + lastMessageDiv.fadeOut(200, function() {
189 + // Replace the content with the formatted message
190 + $(this).html(formattedMessage).removeClass('temporary-message').fadeIn(200);
191 + });
192 + } else {
193 + appendMessage(sender, formattedMessage);
1958 194 }
195 + scrollToBottom();
196 +}
1959 197
1960 - function escapeHtml(unsafe) {
1961 - // Skip escaping if it's already escaped or contains HTML code block markup
1962 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1963 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1964 - return unsafe;
1965 - }
1966 -
1967 - return unsafe
1968 - .replace(/&/g, "&amp;")
1969 - .replace(/</g, "&lt;")
1970 - .replace(/>/g, "&gt;")
1971 - .replace(/"/g, "&quot;")
1972 - .replace(/'/g, "&#039;");
1973 - }
1974 198
1975 - function decodeHTMLEntities(text) {
1976 - var textArea = document.createElement('textarea');
1977 - textArea.innerHTML = text;
1978 - return textArea.value;
1979 - }
1980 -
1981 - // ====================================
1982 - // UI & SCROLLING CONTROLS
1983 - // ====================================
1984 199
1985 - function scrollToBottom(botIdOrInstant, instant) {
1986 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1987 - var botId = 'default';
1988 - if (typeof botIdOrInstant === 'string') {
1989 - botId = botIdOrInstant;
1990 - instant = instant || false;
1991 - } else if (typeof botIdOrInstant === 'boolean') {
1992 - instant = botIdOrInstant;
1993 - } else {
1994 - instant = false;
1995 - }
200 +// Optimized scrollToBottom function for instant scrolling
201 +function scrollToBottom(instant = false) {
202 + var chatBox = $('#chat-box');
203 + if (instant) {
204 + // Instantly set the scroll position to the bottom
205 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
206 + } else {
207 + // Use requestAnimationFrame for smoother scrolling if needed
208 + let start = null;
209 + const scrollHeight = chatBox.prop("scrollHeight");
210 + const initialScroll = chatBox.scrollTop();
211 + const distance = scrollHeight - initialScroll;
212 + const duration = 500; // Duration in ms
1996 213
1997 - var chatBox = getElement(botId, 'chat-box');
1998 - if (instant) {
1999 - // Instantly set the scroll position to the bottom
2000 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2001 - } else {
2002 - // Use requestAnimationFrame for smoother scrolling if needed
2003 - let start = null;
2004 - const scrollHeight = chatBox.prop("scrollHeight");
2005 - const initialScroll = chatBox.scrollTop();
2006 - const distance = scrollHeight - initialScroll;
2007 - const duration = 500; // Duration in ms
214 + function smoothScroll(timestamp) {
215 + if (!start) start = timestamp;
216 + const progress = timestamp - start;
217 + const currentScroll = initialScroll + (distance * (progress / duration));
218 + chatBox.scrollTop(currentScroll);
2008 219
2009 - function smoothScroll(timestamp) {
2010 - if (!start) start = timestamp;
2011 - const progress = timestamp - start;
2012 - const currentScroll = initialScroll + (distance * (progress / duration));
2013 - chatBox.scrollTop(currentScroll);
2014 -
2015 - if (progress < duration) {
2016 - requestAnimationFrame(smoothScroll);
2017 - } else {
2018 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2019 - }
220 + if (progress < duration) {
221 + requestAnimationFrame(smoothScroll);
222 + } else {
223 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2020 224 }
2021 -
2022 - requestAnimationFrame(smoothScroll);
2023 225 }
2024 - }
2025 226
2026 - function scrollElementToTop(element, botId, topOffset) {
2027 - botId = botId || 'default';
2028 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2029 - var chatBox = getElement(botId, 'chat-box');
2030 - var elementTop = element.position().top + chatBox.scrollTop();
2031 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
227 + requestAnimationFrame(smoothScroll);
2032 228 }
229 +}
2033 230
2034 - function showChatWidget(botId) {
2035 - botId = botId || 'default';
2036 - var $button = getElement(botId, 'floating-chatbot-button');
2037 - // First ensure display is set
2038 - $button.css('display', 'flex');
2039 - // Then handle the fade
2040 - $button.fadeTo(500, 1);
2041 - // Force visibility
2042 - $button.removeClass('hidden');
2043 - }
2044 231
2045 - function hideChatWidget(botId) {
2046 - botId = botId || 'default';
2047 - var $button = getElement(botId, 'floating-chatbot-button');
2048 - $button.css('display', 'none');
2049 - $button.addClass('hidden');
232 + // Function to format text with **bold** inside double asterisks
233 + function formatBoldText(text) {
234 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2050 235 }
2051 -
2052 - function disableScroll() {
2053 - if (isMobile()) {
2054 - $('body').css('overflow', 'hidden');
2055 - }
2056 - }
2057 -
2058 - function enableScroll() {
2059 - if (isMobile()) {
2060 - $('body').css('overflow', '');
2061 - }
2062 - }
2063 -
2064 - function isMobile() {
2065 - // This can be a simple check, or more sophisticated detection of mobile devices
2066 - return window.innerWidth <= 768; // Example threshold for mobile devices
2067 - }
2068 -
2069 - function setFullHeight() {
2070 - var vh = $(window).innerHeight() * 0.01;
2071 - $(':root').css('--vh', vh + 'px');
2072 - }
2073 236
237 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
238 + function convertNewlinesToBreaks(text) {
239 + var lines = text.split('\n');
240 + var formattedText = '';
2074 241
2075 - // ====================================
2076 - // NOTIFICATION SYSTEM
2077 - // ====================================
2078 -
2079 - function createNotificationBadge() {
2080 - const chatButton = document.getElementById('floating-chatbot-button');
2081 -
2082 - if (!chatButton) return;
2083 -
2084 - // Remove any existing badge first
2085 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2086 - if (existingBadge) {
2087 - existingBadge.remove();
242 + for (var i = 0; i < lines.length; i++) {
243 + formattedText += lines[i] + '<br>';
2088 244 }
2089 -
2090 - notificationBadge = document.createElement('div');
2091 - notificationBadge.className = 'chat-notification-badge';
2092 - notificationBadge.style.cssText = `
2093 - display: none;
2094 - position: absolute;
2095 - top: -5px;
2096 - right: -5px;
2097 - background-color: red;
2098 - color: white;
2099 - border-radius: 50%;
2100 - padding: 4px 8px;
2101 - font-size: 12px;
2102 - font-weight: bold;
2103 - z-index: 10001;
2104 - `;
2105 - chatButton.style.position = 'relative';
2106 - chatButton.appendChild(notificationBadge);
2107 -
2108 - }
2109 -
2110 - function showNotification(botId) {
2111 - botId = botId || 'default';
2112 - const badge = getElementDOM(botId, 'chat-notification-badge');
2113 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2114 - if (badge && $floatingChatbot.hasClass('hidden')) {
2115 - badge.style.display = 'block';
2116 - badge.textContent = '1';
2117 - }
2118 - }
2119 245
2120 - function hideNotification(botId) {
2121 - botId = botId || 'default';
2122 - const badge = getElementDOM(botId, 'chat-notification-badge');
2123 - if (badge) {
2124 - badge.style.display = 'none';
2125 - }
246 + return formattedText;
2126 247 }
2127 248
2128 - function startNotificationChecking(botId) {
2129 - botId = botId || 'default';
2130 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2131 - if (!chatPersistenceEnabled) return;
2132 -
2133 - createNotificationBadge(botId);
2134 - var instance = MxChatInstances.get(botId);
2135 - instance.notificationCheckInterval = setInterval(function() {
2136 - checkForNewMessages(botId);
2137 - }, 30000); // Check every 30 seconds
249 + // Copy to clipboard function
250 + // Function to copy text to clipboard
251 + function copyToClipboard(text) {
252 + var tempInput = $('<input>');
253 + $('body').append(tempInput);
254 + tempInput.val(text).select();
255 + document.execCommand('copy');
256 + tempInput.remove();
2138 257 }
2139 258
2140 - function stopNotificationChecking(botId) {
2141 - botId = botId || 'default';
2142 - var instance = MxChatInstances.get(botId);
2143 - if (instance.notificationCheckInterval) {
2144 - clearInterval(instance.notificationCheckInterval);
2145 - }
2146 - }
2147 -
2148 - function checkForNewMessages() {
2149 - const sessionId = getChatSession();
2150 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2151 -
2152 - if (!chatPersistenceEnabled) return;
2153 -
2154 - $.ajax({
2155 - url: mxchatChat.ajax_url,
2156 - type: 'POST',
2157 - data: {
2158 - action: 'mxchat_check_new_messages',
2159 - session_id: sessionId,
2160 - last_seen_id: lastSeenMessageId,
2161 - nonce: mxchatChat.nonce
2162 - },
2163 - success: function(response) {
2164 - if (response.success && response.data.hasNewMessages) {
2165 - showNotification();
2166 - }
2167 - }
2168 - });
2169 - }
2170 259
260 +// Initialize session ID
261 +var sessionId = getChatSession();
2171 262
2172 -// ====================================
2173 -// LIVE AGENT FUNCTIONALITY
2174 -// ====================================
2175 263
2176 -function startPolling(botId) {
2177 - botId = botId || 'default';
2178 - var instance = MxChatInstances.get(botId);
2179 - // Clear any existing interval first
2180 - stopPolling(botId);
2181 - instance.pollingInterval = setInterval(function() {
2182 - checkForAgentMessages(botId);
2183 - }, 5000);
2184 -}
2185 -
2186 -function stopPolling(botId) {
2187 - botId = botId || 'default';
2188 - var instance = MxChatInstances.get(botId);
2189 - if (instance.pollingInterval) {
2190 - clearInterval(instance.pollingInterval);
2191 - instance.pollingInterval = null;
2192 - }
2193 -}
2194 -
2195 -function checkForAgentMessages(botId) {
2196 - botId = botId || 'default';
2197 - var instance = MxChatInstances.get(botId);
2198 - const sessionId = getChatSession(botId);
264 +function callMxChat(message, callback) {
265 + var sessionId = getChatSession();
2199 266 $.ajax({
2200 267 url: mxchatChat.ajax_url,
2201 268 type: 'POST',
2202 269 dataType: 'json',
2203 270 data: {
2204 - action: 'mxchat_fetch_new_messages',
271 + action: 'mxchat_handle_chat_request',
272 + message: message,
2205 273 session_id: sessionId,
2206 - last_seen_id: instance.lastSeenMessageId,
2207 - persistence_enabled: 'true',
2208 274 nonce: mxchatChat.nonce
2209 275 },
2210 - success: function (response) {
2211 - if (response.success && response.data?.new_messages) {
2212 - let hasNewMessage = false;
2213 -
2214 - response.data.new_messages.forEach(function (message) {
2215 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2216 - hasNewMessage = true;
2217 - appendMessage("agent", message.content, '', [], false, botId);
2218 - instance.lastSeenMessageId = message.id;
2219 - instance.processedMessageIds.add(message.id);
2220 - }
2221 - });
2222 -
2223 - if (hasNewMessage) {
2224 - enableChatInput(botId);
2225 - }
2226 -
2227 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2228 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2229 - showNotification(botId);
2230 - }
2231 -
2232 - scrollToBottom(botId, true);
276 + success: function(response) {
277 + // Check for redirect_url in the response and redirect
278 + if (response.redirect_url) {
279 + window.location.href = response.redirect_url;
280 + } else if (response.message) {
281 + callback(response.message);
282 + } else if (response.completion && response.completion.text) {
283 + // Handle Claude's response format
284 + callback(response.completion.text);
285 + } else {
286 + // Handle unknown response format
287 + appendMessage("bot", "Sorry, I couldn't process the response.");
2233 288 }
2234 -
2235 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2236 - if (response.success && response.data?.chat_mode) {
2237 - updateChatModeIndicator(response.data.chat_mode, botId);
2238 - }
2239 289 },
2240 - error: function (xhr, status, error) {
2241 - // Polling error - silently continue
290 + error: function(xhr, status, error) {
291 + appendMessage("bot", "Error communicating with the server.");
2242 292 }
2243 293 });
2244 294 }
2245 295
2246 - // ====================================
2247 - // CHAT HISTORY & PERSISTENCE
2248 - // ====================================
2249 296
2250 -function loadChatHistory(botId, onComplete) {
2251 - botId = botId || 'default';
2252 - var instance = MxChatInstances.get(botId);
297 +function loadChatHistory() {
298 + var sessionId = getChatSession();
2253 299
2254 - // Prevent duplicate loading
2255 - if (instance.chatHistoryLoaded) {
2256 - if (onComplete) onComplete();
2257 - return;
2258 - }
300 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; // Reading from localized script
2259 301
2260 - // Use getChatSession which returns null if no session exists (does NOT create one)
2261 - var sessionId = getChatSession(botId);
2262 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
302 + console.log("Chat persistence enabled: ", chatPersistenceEnabled);
303 + console.log("Session ID for history loading: ", sessionId);
2263 304
2264 - // No session yet — nothing to load. History will load after first message via ensureSession.
2265 - if (!sessionId) {
2266 - instance.chatHistoryLoaded = true;
2267 - if (onComplete) onComplete();
2268 - return;
2269 - }
2270 -
2271 305 if (chatPersistenceEnabled && sessionId) {
306 + console.log("Loading chat history for session ID:", sessionId);
2272 307 $.ajax({
2273 308 url: mxchatChat.ajax_url,
2274 309 type: 'POST',
2275 310 dataType: 'json',
@@ -2277,1298 +312,250 @@
2277 312 action: 'mxchat_fetch_conversation_history',
2278 313 session_id: sessionId
2279 314 },
2280 315 success: function(response) {
2281 - // Handle session reset (IP changed while user was away)
2282 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2283 - // Silent reset — new session but don't clear UI
2284 - MxChatInstances.silentResetSession(botId);
2285 - instance.chatHistoryLoaded = true; // Prevent retry loop
2286 - if (onComplete) onComplete();
2287 - return;
2288 - }
316 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
317 + var $chatBox = $('#chat-box');
318 + var $fragment = $(document.createDocumentFragment());
2289 319
2290 - // Check if the response indicates success
2291 - if (response.success) {
2292 - // Handle case where conversation data exists and is an array
2293 - if (response.data && Array.isArray(response.data.conversation)) {
2294 - var $chatBox = getElement(botId, 'chat-box');
2295 - var $fragment = $(document.createDocumentFragment());
2296 - let highestMessageId = instance.lastSeenMessageId;
320 + $.each(response.data.conversation, function(index, message) {
321 + var messageElement = $('<div>').addClass(message.role === 'user' ? 'user-message' : 'bot-message')
322 + .css({
323 + 'background': message.role === 'user' ? userMessageBgColor : botMessageBgColor,
324 + 'color': message.role === 'user' ? userMessageFontColor : botMessageFontColor
325 + })
326 + .html(linkify(formatBoldText(convertNewlinesToBreaks(message.content))));
327 + $fragment.append(messageElement);
328 + });
2297 329
2298 - // Update chat mode if provided
2299 - if (response.data.chat_mode) {
2300 - updateChatModeIndicator(response.data.chat_mode, botId);
2301 - }
330 + $chatBox.append($fragment);
331 + scrollToBottom(true);
2302 332
2303 - // Only process if there are actual messages
2304 - if (response.data.conversation.length > 0) {
2305 - // IMPORTANT: Clear existing messages before loading history
2306 - $chatBox.empty();
333 + // Hide popular questions if chat history exists
334 + if (response.data.conversation.length > 0) {
335 + $('#mxchat-popular-questions').hide();
336 + }
2307 337
2308 - $.each(response.data.conversation, function(index, message) {
2309 - // Skip agent messages if persistence is off
2310 - if (!chatPersistenceEnabled && message.role === 'agent') {
2311 - return;
2312 - }
2313 -
2314 - var messageClass, messageBgColor, messageFontColor;
2315 -
2316 - switch (message.role) {
2317 - case 'user':
2318 - messageClass = 'user-message';
2319 - messageBgColor = userMessageBgColor;
2320 - messageFontColor = userMessageFontColor;
2321 - break;
2322 - case 'agent':
2323 - messageClass = 'agent-message';
2324 - messageBgColor = liveAgentMessageBgColor;
2325 - messageFontColor = liveAgentMessageFontColor;
2326 - break;
2327 - default:
2328 - messageClass = 'bot-message';
2329 - messageBgColor = botMessageBgColor;
2330 - messageFontColor = botMessageFontColor;
2331 - break;
2332 - }
2333 -
2334 - var messageElement = $('<div>').addClass(messageClass)
2335 - .css({
2336 - 'background': messageBgColor,
2337 - 'color': messageFontColor
2338 - });
2339 -
2340 - var content = message.content;
2341 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2342 - content = decodeHTMLEntities(content);
2343 -
2344 - // Skip linkify for messages containing structured HTML
2345 - // (forms, product cards, galleries, etc.) to avoid
2346 - // markdown formatting corrupting HTML attributes
2347 - // (e.g. underscores in name="field_name" becoming <em> tags)
2348 - if (content.includes("mxchat-product-card") ||
2349 - content.includes("mxchat-image-gallery") ||
2350 - content.includes("mxchat-featured-products") ||
2351 - content.includes("<form") ||
2352 - content.includes("<input") ||
2353 - content.includes("<select") ||
2354 - content.includes("<textarea")) {
2355 - messageElement.html(content);
2356 - } else {
2357 - var formattedContent = linkify(content);
2358 - messageElement.html(formattedContent);
2359 - }
2360 -
2361 - $fragment.append(messageElement);
2362 -
2363 - // Track message IDs
2364 - if (message.id) {
2365 - highestMessageId = Math.max(highestMessageId, message.id);
2366 - instance.processedMessageIds.add(message.id);
2367 - }
2368 - });
2369 -
2370 - // Only append messages and scroll if we have content
2371 - $chatBox.append($fragment);
2372 - scrollToBottom(botId, true);
2373 -
2374 - // Collapse quick questions if we have conversation history
2375 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2376 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2377 - collapseQuickQuestions(botId);
2378 - }
2379 -
2380 - // Update lastSeenMessageId after history loads
2381 - instance.lastSeenMessageId = highestMessageId;
2382 -
2383 - // Only update chat mode if persistence is enabled and we have messages
2384 - if (chatPersistenceEnabled) {
2385 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2386 - if (lastMessage.role === 'agent') {
2387 - updateChatModeIndicator('agent', botId);
2388 - }
2389 - }
2390 -
2391 - // Mark as loaded ONLY after successful load
2392 - instance.chatHistoryLoaded = true;
2393 - }
2394 - }
338 + } else {
339 + console.warn("No conversation history found.");
2395 340 }
2396 - if (onComplete) onComplete();
2397 341 },
2398 342 error: function(xhr, status, error) {
2399 - // Error loading chat history - silently continue
2400 - if (onComplete) onComplete();
343 + console.error("Error loading chat history:", status, error);
344 + appendMessage("bot", "Unable to load chat history.");
2401 345 }
2402 346 });
2403 347 } else {
2404 - if (onComplete) onComplete();
348 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
2405 349 }
2406 350 }
2407 351
2408 352
2409 - // ====================================
2410 - // FILE UPLOAD FUNCTIONALITY
2411 - // ====================================
2412 -
2413 - function addSafeEventListener(elementId, eventType, handler) {
2414 - const element = document.getElementById(elementId);
2415 - if (element) {
2416 - element.addEventListener(eventType, handler);
2417 - }
2418 - }
2419 -
2420 - function showActivePdf(filename, botId) {
2421 - botId = botId || 'default';
2422 - const container = getElementDOM(botId, 'active-pdf-container');
2423 - const nameElement = getElementDOM(botId, 'active-pdf-name');
353 +$(document).ready(function() {
354 + loadChatHistory();
355 +});
2424 356
2425 - if (!container || !nameElement) {
2426 - return;
2427 - }
2428 357
2429 - nameElement.textContent = filename;
2430 - container.style.display = 'flex';
2431 - }
2432 358
2433 - function showActiveWord(filename, botId) {
2434 - botId = botId || 'default';
2435 - const container = getElementDOM(botId, 'active-word-container');
2436 - const nameElement = getElementDOM(botId, 'active-word-name');
2437 -
2438 - if (!container || !nameElement) {
2439 - return;
2440 - }
2441 -
2442 - nameElement.textContent = filename;
2443 - container.style.display = 'flex';
359 + // Helper function to check if a string is an image HTML
360 + function isImageHtml(str) {
361 + return str.startsWith('<img') && str.endsWith('>');
2444 362 }
2445 363
2446 - function removeActivePdf(botId) {
2447 - botId = botId || 'default';
2448 - var instance = MxChatInstances.get(botId);
2449 - const container = getElementDOM(botId, 'active-pdf-container');
2450 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2451 -
2452 - if (!container || !nameElement || !instance.activePdfFile) return;
2453 -
2454 - fetch(mxchatChat.ajax_url, {
2455 - method: 'POST',
2456 - headers: {
2457 - 'Content-Type': 'application/x-www-form-urlencoded',
2458 - },
2459 - body: new URLSearchParams({
2460 - 'action': 'mxchat_remove_pdf',
2461 - 'session_id': getChatSession(botId),
2462 - 'nonce': mxchatChat.nonce
2463 - })
2464 - })
2465 - .then(response => response.json())
2466 - .then(data => {
2467 - if (data.success) {
2468 - container.style.display = 'none';
2469 - nameElement.textContent = '';
2470 - activePdfFile = null;
2471 - appendMessage('bot', 'PDF removed.');
2472 - }
2473 - })
2474 - .catch(error => {
2475 - // Error removing PDF - silently continue
2476 - });
364 + // Function to remove thinking dots
365 + function removeThinkingDots() {
366 + $('.thinking-dots').closest('.temporary-message').remove();
2477 367 }
2478 368
2479 - function removeActiveWord() {
2480 - const container = document.getElementById('active-word-container');
2481 - const nameElement = document.getElementById('active-word-name');
2482 -
2483 - if (!container || !nameElement || !activeWordFile) return;
2484 -
2485 - fetch(mxchatChat.ajax_url, {
2486 - method: 'POST',
2487 - headers: {
2488 - 'Content-Type': 'application/x-www-form-urlencoded',
2489 - },
2490 - body: new URLSearchParams({
2491 - 'action': 'mxchat_remove_word',
2492 - 'session_id': sessionId,
2493 - 'nonce': mxchatChat.nonce
2494 - })
2495 - })
2496 - .then(response => response.json())
2497 - .then(data => {
2498 - if (data.success) {
2499 - container.style.display = 'none';
2500 - nameElement.textContent = '';
2501 - activeWordFile = null;
2502 - appendMessage('bot', 'Word document removed.');
2503 - }
2504 - })
2505 - .catch(error => {
2506 - // Error removing Word document - silently continue
2507 - });
369 + function isMobile() {
370 + // This can be a simple check, or more sophisticated detection of mobile devices
371 + return window.innerWidth <= 768; // Example threshold for mobile devices
2508 372 }
2509 373
2510 - // ====================================
2511 - // CONSENT & COMPLIANCE (GDPR)
2512 - // ====================================
2513 -
2514 - function initializeChatVisibility(botId) {
2515 - botId = botId || 'default';
2516 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2517 - mxchatChat.complianz_toggle === '1' ||
2518 - mxchatChat.complianz_toggle === 1;
2519 -
2520 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2521 - // Initial check
2522 - checkConsentAndShowChat(botId);
2523 -
2524 - // Listen for consent changes
2525 - $(document).on('cmplz_status_change', function(event) {
2526 - checkConsentAndShowChat(botId);
2527 - });
2528 - } else {
2529 - // If Complianz is not enabled, always show
2530 - getElement(botId, 'floating-chatbot-button')
2531 - .css('display', 'flex')
2532 - .removeClass('hidden no-consent')
2533 - .fadeTo(500, 1);
2534 -
2535 - // Also check pre-chat message when Complianz is not enabled
2536 - checkPreChatDismissal(botId);
374 + function disableScroll() {
375 + if (isMobile()) {
376 + $('body').css('overflow', 'hidden');
2537 377 }
2538 378 }
2539 379
2540 -
2541 - function checkConsentAndShowChat(botId) {
2542 - botId = botId || 'default';
2543 - var consentStatus = cmplz_has_consent('marketing');
2544 - var consentType = complianz.consenttype;
2545 -
2546 - let $widget = getElement(botId, 'floating-chatbot-button');
2547 - let $chatbot = getElement(botId, 'floating-chatbot');
2548 - let $preChat = getElement(botId, 'pre-chat-message');
2549 -
2550 - if (consentStatus === true) {
2551 - $widget
2552 - .removeClass('no-consent')
2553 - .css('display', 'flex')
2554 - .removeClass('hidden')
2555 - .fadeTo(500, 1);
2556 - $chatbot.removeClass('no-consent');
2557 -
2558 - // Show pre-chat message if not dismissed
2559 - checkPreChatDismissal(botId);
2560 - } else {
2561 - $widget
2562 - .addClass('no-consent')
2563 - .fadeTo(500, 0, function() {
2564 - $(this)
2565 - .css('display', 'none')
2566 - .addClass('hidden');
2567 - });
2568 - $chatbot.addClass('no-consent');
2569 -
2570 - // Hide pre-chat message when no consent
2571 - $preChat.hide();
380 + function enableScroll() {
381 + if (isMobile()) {
382 + $('body').css('overflow', '');
2572 383 }
2573 384 }
2574 385
2575 -
2576 - // ====================================
2577 - // PRE-CHAT MESSAGE HANDLING
2578 - // ====================================
2579 -
2580 - function checkPreChatDismissal(botId) {
2581 - botId = botId || 'default';
2582 - try {
2583 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2584 - if (dismissedAt) {
2585 - // Re-show after 24 hours
2586 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2587 - if (elapsed < 86400000) {
2588 - getElement(botId, 'pre-chat-message').hide();
2589 - return;
2590 - }
2591 - // Expired — clear and show again
2592 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2593 - }
2594 - getElement(botId, 'pre-chat-message').fadeIn(250);
2595 - } catch (e) {
2596 - // localStorage unavailable — show the message
2597 - getElement(botId, 'pre-chat-message').fadeIn(250);
2598 - }
386 + // Function to show the chatbot widget (moved outside the Complianz logic)
387 + function showChatWidget() {
388 + setTimeout(function() {
389 + $('#floating-chatbot-button').css('display', 'flex').fadeTo(500, 1);
390 + }, 250);
2599 391 }
2600 392
2601 - function handlePreChatDismissal(botId) {
2602 - botId = botId || 'default';
2603 - getElement(botId, 'pre-chat-message').fadeOut(200);
2604 - try {
2605 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2606 - } catch (e) {
2607 - // localStorage unavailable — dismissal won't persist
2608 - }
393 + // Function to hide the chatbot widget
394 + function hideChatWidget() {
395 + $('#floating-chatbot-button').css('display', 'none');
2609 396 }
2610 -
2611 -
2612 - // ====================================
2613 - // UTILITY FUNCTIONS
2614 - // ====================================
2615 397
2616 - function copyToClipboard(text) {
2617 - var tempInput = $('<input>');
2618 - $('body').append(tempInput);
2619 - tempInput.val(text).select();
2620 - document.execCommand('copy');
2621 - tempInput.remove();
398 +// Pre-chat dismissal check function (wrapped in a function for reuse)
399 + function checkPreChatDismissal() {
400 + $.ajax({
401 + url: mxchatChat.ajax_url,
402 + type: 'POST',
403 + data: {
404 + action: 'mxchat_check_pre_chat_message_status',
405 + _ajax_nonce: mxchatChat.nonce
406 + },
407 + success: function(response) {
408 + if (response.success && !response.data.dismissed) {
409 + $('#pre-chat-message').fadeIn(250);
410 + } else {
411 + $('#pre-chat-message').hide();
412 + }
413 + },
414 + error: function() {
415 + console.error('Failed to check pre-chat message dismissal status.');
416 + }
417 + });
2622 418 }
2623 419
2624 -
2625 - function isImageHtml(str) {
2626 - return str.startsWith('<img') && str.endsWith('>');
420 + // Function to dismiss pre-chat message for 24 hours
421 + function handlePreChatDismissal() {
422 + $('#pre-chat-message').fadeOut(200);
423 + $.ajax({
424 + url: mxchatChat.ajax_url,
425 + type: 'POST',
426 + data: {
427 + action: 'mxchat_dismiss_pre_chat_message',
428 + _ajax_nonce: mxchatChat.nonce
429 + },
430 + success: function() {
431 + $('#pre-chat-message').hide();
432 + },
433 + error: function() {
434 + console.error('Failed to dismiss pre-chat message.');
435 + }
436 + });
2627 437 }
2628 438
439 + // Handle pre-chat message dismissal on button click
440 + $(document).on('click', '.close-pre-chat-message', function(e) {
441 + e.stopPropagation();
442 + handlePreChatDismissal();
443 + });
2629 444
2630 - // ====================================
2631 - // EVENT HANDLERS & INITIALIZATION
2632 - // ====================================
445 + // Function for Complianz logic
446 + var applyComplianzLogic = mxchatChat.complianz_toggle;
447 + if (applyComplianzLogic) {
448 + function checkConsentAndShowChat() {
449 + var consentStatus = typeof cmplz_has_consent === "function" && cmplz_has_consent('marketing');
450 + var consentType = typeof complianz !== 'undefined' ? complianz.consenttype : null;
2633 451
2634 -$(document).on('click', '.mxchat-popular-question', function () {
2635 - var question = $(this).text();
2636 - var botId = getBotIdFromElement(this);
452 + if (consentType === 'optin' && !consentStatus) {
453 + hideChatWidget();
454 + } else if (consentType === 'optout' && !consentStatus) {
455 + hideChatWidget();
456 + } else {
457 + showChatWidget();
458 + checkPreChatDismissal(); // Ensure we check dismissal after consent is handled
459 + }
460 + }
2637 461
2638 - // Append the question as if the user typed it
2639 - appendMessage("user", question, '', [], false, botId);
2640 -
2641 - // Only collapse if there are questions
2642 - if (hasQuickQuestions(botId)) {
2643 - collapseQuickQuestions(botId);
462 + checkConsentAndShowChat();
463 + $(document).on('cmplz_status_change', function(event, category) {
464 + checkConsentAndShowChat();
465 + });
466 + } else {
467 + showChatWidget();
468 + checkPreChatDismissal(); // Always check pre-chat dismissal when consent logic is not applied
2644 469 }
2645 470
2646 - // Send the question to the server
2647 - sendMessageToChatbot(question, botId);
2648 -});
2649 -
2650 -$(document).on('click', '.questions-toggle-btn', function(e) {
2651 - e.preventDefault();
2652 - e.stopPropagation();
2653 - var botId = getBotIdFromElement(this);
2654 - expandQuickQuestions(botId);
2655 -});
2656 -
2657 -$(document).on('click', '.questions-collapse-btn', function(e) {
2658 - e.preventDefault();
2659 - e.stopPropagation();
2660 - var botId = getBotIdFromElement(this);
2661 - collapseQuickQuestions(botId);
2662 -});
2663 -
2664 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2665 - $(document).on('click', '.floating-chatbot-button', function() {
2666 - var botId = getBotIdFromElement(this);
2667 - var $chatbot = getElement(botId, 'floating-chatbot');
2668 - var $badge = getElement(botId, 'chat-notification-badge');
2669 - var $preChat = getElement(botId, 'pre-chat-message');
2670 -
2671 - if ($chatbot.hasClass('hidden')) {
2672 - $chatbot.removeClass('hidden').addClass('visible');
471 + // Toggle chatbot visibility on floating button click
472 + $(document).on('click', '#floating-chatbot-button', function() {
473 + var chatbot = $('#floating-chatbot');
474 + if (chatbot.hasClass('hidden')) {
475 + chatbot.removeClass('hidden').addClass('visible');
2673 476 $(this).addClass('hidden');
2674 - $badge.hide(); // Hide notification when opening chat
2675 477 disableScroll();
2676 - $preChat.fadeOut(250);
2677 -
2678 - // Load chat history for returning visitors (persistence)
2679 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2680 - if (chatPersistenceEnabled) {
2681 - MxChatInstances.ensureSession(botId);
2682 - }
2683 -
2684 - // Deferred email check — only on first widget open
2685 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2686 - var instance = MxChatInstances.get(botId);
2687 - if (emailBlocker && !instance.emailCheckDone) {
2688 - instance.emailCheckDone = true;
2689 - resolveEmailState(botId);
2690 - } else if (!emailBlocker) {
2691 - // No email collection — still route through showChatContainerForBot
2692 - // so the loader is shown while chat history loads
2693 - showChatContainerForBot(botId);
2694 - }
478 + handlePreChatDismissal();
2695 479 } else {
2696 - $chatbot.removeClass('visible').addClass('hidden');
480 + chatbot.removeClass('visible').addClass('hidden');
2697 481 $(this).removeClass('hidden');
2698 482 enableScroll();
2699 - checkPreChatDismissal(botId);
483 + checkPreChatDismissal();
2700 484 }
2701 485 });
2702 486
2703 - // Allow clicking anywhere on the title bar to close the chatbot
2704 - $(document).on('click', '.chatbot-top-bar', function() {
2705 - var botId = getBotIdFromElement(this);
2706 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2707 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
487 + $(document).on('click', '#exit-chat-button', function() {
488 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
489 + $('#floating-chatbot-button').removeClass('hidden');
2708 490 enableScroll();
2709 491 });
2710 492
493 + // Close pre-chat message on click
2711 494 $(document).on('click', '.close-pre-chat-message', function(e) {
2712 495 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2713 - var botId = getBotIdFromElement(this);
2714 - handlePreChatDismissal(botId);
496 + $('#pre-chat-message').fadeOut(200, function() {
497 + $(this).remove();
498 + });
2715 499 });
2716 500
2717 -
2718 - // PDF upload button handlers - use class selector
2719 - $(document).on('click', '.pdf-upload-btn', function() {
2720 - var botId = getBotIdFromElement(this);
2721 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2722 - if (pdfInput) pdfInput.click();
2723 - });
2724 -
2725 - // Word upload button handlers - use class selector
2726 - $(document).on('click', '.word-upload-btn', function() {
2727 - var botId = getBotIdFromElement(this);
2728 - var wordInput = getElementDOM(botId, 'word-upload');
2729 - if (wordInput) wordInput.click();
2730 - });
2731 -
2732 - // PDF file input change handler
2733 - addSafeEventListener('pdf-upload', 'change', async function(e) {
2734 - const file = e.target.files[0];
2735 -
2736 - if (!file || file.type !== 'application/pdf') {
2737 - alert('Please select a valid PDF file.');
2738 - return;
501 + // Open chatbot when pre-chat message is clicked
502 + $(document).on('click', '#pre-chat-message', function() {
503 + var chatbot = $('#floating-chatbot');
504 + if (chatbot.hasClass('hidden')) {
505 + chatbot.removeClass('hidden').addClass('visible');
506 + $('#floating-chatbot-button').addClass('hidden');
507 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
508 + disableScroll(); // Disable scroll when chatbot opens
2739 509 }
2740 -
2741 - if (!sessionId) {
2742 - alert('Error: No session ID found');
2743 - return;
2744 - }
2745 -
2746 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2747 - alert('Error: Ajax configuration missing');
2748 - return;
2749 - }
2750 -
2751 - // Disable buttons and show loading state
2752 - const uploadBtn = document.getElementById('pdf-upload-btn');
2753 - const sendBtn = document.getElementById('send-button');
2754 - const originalBtnContent = uploadBtn.innerHTML;
2755 -
2756 - try {
2757 - const formData = new FormData();
2758 - formData.append('action', 'mxchat_upload_pdf');
2759 - formData.append('pdf_file', file);
2760 - formData.append('session_id', sessionId);
2761 - formData.append('nonce', mxchatChat.nonce);
2762 -
2763 - uploadBtn.disabled = true;
2764 - sendBtn.disabled = true;
2765 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2766 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2767 - </svg>`;
2768 -
2769 - const response = await fetch(mxchatChat.ajax_url, {
2770 - method: 'POST',
2771 - body: formData
2772 - });
2773 -
2774 - const data = await response.json();
2775 -
2776 - if (data.success) {
2777 - // Hide popular questions if they exist
2778 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2779 - if (hasQuickQuestions()) {
2780 - collapseQuickQuestions();
2781 - }
2782 -
2783 - // Show the active PDF name
2784 - showActivePdf(data.data.filename);
2785 -
2786 - appendMessage('bot', data.data.message);
2787 - scrollToBottom();
2788 - activePdfFile = data.data.filename;
2789 - } else {
2790 - alert('Failed to upload PDF. Please try again.');
2791 - }
2792 - } catch (error) {
2793 - alert('Error uploading file. Please try again.');
2794 - } finally {
2795 - uploadBtn.disabled = false;
2796 - sendBtn.disabled = false;
2797 - uploadBtn.innerHTML = originalBtnContent;
2798 - this.value = ''; // Reset file input
2799 - }
2800 510 });
2801 -
2802 - // Word file input change handler
2803 - addSafeEventListener('word-upload', 'change', async function(e) {
2804 - const file = e.target.files[0];
2805 -
2806 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2807 - alert('Please select a valid Word document (.docx).');
2808 - return;
2809 - }
2810 -
2811 - if (!sessionId) {
2812 - alert('Error: No session ID found');
2813 - return;
2814 - }
2815 511
2816 - // Disable buttons and show loading state
2817 - const uploadBtn = document.getElementById('word-upload-btn');
2818 - const sendBtn = document.getElementById('send-button');
2819 - const originalBtnContent = uploadBtn.innerHTML;
2820 -
2821 - try {
2822 - const formData = new FormData();
2823 - formData.append('action', 'mxchat_upload_word');
2824 - formData.append('word_file', file);
2825 - formData.append('session_id', sessionId);
2826 - formData.append('nonce', mxchatChat.nonce);
2827 -
2828 - uploadBtn.disabled = true;
2829 - sendBtn.disabled = true;
2830 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2831 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2832 - </svg>`;
2833 -
2834 - const response = await fetch(mxchatChat.ajax_url, {
2835 - method: 'POST',
2836 - body: formData
2837 - });
2838 -
2839 - const data = await response.json();
2840 -
2841 - if (data.success) {
2842 - // Hide popular questions if they exist
2843 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2844 - if (hasQuickQuestions()) {
2845 - collapseQuickQuestions();
2846 - }
2847 -
2848 - // Show the active Word document name
2849 - showActiveWord(data.data.filename);
2850 -
2851 - appendMessage('bot', data.data.message);
2852 - scrollToBottom();
2853 - activeWordFile = data.data.filename;
2854 - } else {
2855 - alert('Failed to upload Word document. Please try again.');
2856 - }
2857 - } catch (error) {
2858 - alert('Error uploading file. Please try again.');
2859 - } finally {
2860 - uploadBtn.disabled = false;
2861 - sendBtn.disabled = false;
2862 - uploadBtn.innerHTML = originalBtnContent;
2863 - this.value = ''; // Reset file input
2864 - }
2865 - });
2866 -
2867 - // Remove button click handlers
2868 - document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2869 - e.preventDefault();
2870 - e.stopPropagation();
2871 - removeActivePdf();
2872 - });
2873 -
2874 - document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2875 - e.preventDefault();
2876 - e.stopPropagation();
2877 - removeActiveWord();
2878 - });
2879 -
2880 - // Window resize handlers
2881 - $(window).on('resize orientationchange', function() {
2882 - setFullHeight();
2883 - });
2884 -
2885 -
2886 - // ====================================
2887 - // TOOLBAR & STYLING SETUP
2888 - // ====================================
2889 -
2890 - // Apply toolbar settings
2891 - if (mxchatChat.chat_toolbar_toggle === 'on') {
2892 - $('.chat-toolbar').show();
2893 - } else {
2894 - $('.chat-toolbar').hide();
512 + // If the chatbot is initially hidden, ensure the button is visible
513 + if ($('#floating-chatbot').hasClass('hidden')) {
514 + $('#floating-chatbot-button').removeClass('hidden');
2895 515 }
2896 -
2897 - // Apply toolbar icon colors
2898 - const toolbarElements = [
2899 - '#mxchat-chatbot .toolbar-btn svg',
2900 - '#mxchat-chatbot .active-pdf-name',
2901 - '#mxchat-chatbot .active-word-name',
2902 - '#mxchat-chatbot .remove-pdf-btn svg',
2903 - '#mxchat-chatbot .remove-word-btn svg',
2904 - '#mxchat-chatbot .toolbar-perplexity svg'
2905 - ];
2906 -
2907 - toolbarElements.forEach(selector => {
2908 - $(selector).css({
2909 - 'fill': toolbarIconColor,
2910 - 'stroke': toolbarIconColor,
2911 - 'color': toolbarIconColor
2912 - });
2913 - });
2914 516
2915 -
2916 -// ====================================
2917 -// INIT LOADER & CHAT CONTAINER HELPERS
2918 -// ====================================
2919 -// These must be outside the email collection block so they're always available
2920 -// (used by persistence loading even when email collection is off)
2921 -
2922 -function showInitLoader(botId) {
2923 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2924 - if (loader) loader.style.display = 'flex';
2925 -}
2926 -
2927 -function hideInitLoader(botId) {
2928 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2929 - if (loader) loader.style.display = 'none';
2930 -}
2931 -
2932 -function showEmailFormForBot(botId) {
2933 - hideInitLoader(botId);
2934 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2935 - var chatContainer = getElementDOM(botId, 'chat-container');
2936 - if (emailBlocker) emailBlocker.style.display = 'flex';
2937 - if (chatContainer) chatContainer.style.display = 'none';
2938 -}
2939 -
2940 -function showChatContainerForBot(botId) {
2941 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2942 - var chatContainer = getElementDOM(botId, 'chat-container');
2943 - if (emailBlocker) emailBlocker.style.display = 'none';
2944 -
2945 - var instance = MxChatInstances.get(botId);
2946 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2947 -
2948 - // If persistence is on and history hasn't loaded yet, show loader
2949 - // while history loads to prevent flash of empty chat
2950 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2951 - if (chatContainer) chatContainer.style.display = 'none';
2952 - showInitLoader(botId);
2953 - loadChatHistory(botId, function() {
2954 - hideInitLoader(botId);
2955 - if (chatContainer) chatContainer.style.display = 'flex';
2956 - scrollToBottom(botId, true);
2957 - });
2958 - } else {
2959 - hideInitLoader(botId);
2960 - if (chatContainer) chatContainer.style.display = 'flex';
2961 - if (typeof loadChatHistory === 'function') {
2962 - loadChatHistory(botId);
2963 - }
517 + function setFullHeight() {
518 + var vh = $(window).innerHeight() * 0.01;
519 + $(':root').css('--vh', vh + 'px');
2964 520 }
2965 -}
2966 521
2967 -// ====================================
2968 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2969 -// ====================================
2970 -// Only run email collection setup if it's enabled
2971 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2972 -
2973 - // Track submitting state per bot
2974 - const emailSubmittingState = {};
2975 -
2976 - // Add CSS animations for email form (once globally)
2977 - if (!document.getElementById('email-error-styles')) {
2978 - const style = document.createElement('style');
2979 - style.id = 'email-error-styles';
2980 - style.textContent = `
2981 - @keyframes fadeInError {
2982 - from { opacity: 0; transform: translateY(-5px); }
2983 - to { opacity: 1; transform: translateY(0); }
2984 - }
2985 - .email-input-shake {
2986 - animation: shake 0.5s ease-in-out;
2987 - }
2988 - @keyframes shake {
2989 - 0%, 100% { transform: translateX(0); }
2990 - 25% { transform: translateX(-5px); }
2991 - 75% { transform: translateX(5px); }
2992 - }
2993 - @keyframes spin {
2994 - from { transform: rotate(0deg); }
2995 - to { transform: rotate(360deg); }
2996 - }
2997 - .email-spinner {
2998 - display: inline-block;
2999 - vertical-align: middle;
3000 - }
3001 - `;
3002 - document.head.appendChild(style);
3003 - }
3004 -
3005 - function isValidEmailAddress(email) {
3006 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3007 - return emailRegex.test(email.trim()) && email.length <= 254;
3008 - }
3009 -
3010 - function isValidNameInput(name) {
3011 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3012 - }
3013 -
3014 - /**
3015 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3016 - * @param {string} botId - The bot instance ID
3017 - * @param {string} visitorName - The visitor's name to insert
3018 - */
3019 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3020 - var chatBox = getElementDOM(botId, 'chat-box');
3021 - if (!chatBox) return;
3022 -
3023 - // Find the first bot message (intro message)
3024 - var introMessage = chatBox.querySelector('.bot-message');
3025 - if (!introMessage) return;
3026 -
3027 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3028 - if (!messageContent) return;
3029 -
3030 - var html = messageContent.innerHTML;
3031 -
3032 - // Replace {visitor_name} placeholder (case-insensitive)
3033 - if (visitorName && visitorName.trim()) {
3034 - // Escape HTML to prevent XSS
3035 - var safeName = $('<div>').text(visitorName.trim()).html();
3036 - html = html.replace(/\{visitor_name\}/gi, safeName);
3037 - } else {
3038 - // Remove placeholder and clean up spacing if no name provided
3039 - html = html.replace(/\{visitor_name\}/gi, '');
3040 - // Clean up any double spaces that might result
3041 - html = html.replace(/\s{2,}/g, ' ').trim();
3042 - }
3043 -
3044 - messageContent.innerHTML = html;
3045 - }
3046 -
3047 - function setEmailSubmissionState(botId, loading) {
3048 - var submitButton = getElementDOM(botId, 'email-submit-button');
3049 - var emailInput = getElementDOM(botId, 'user-email');
3050 - var nameInput = getElementDOM(botId, 'user-name');
3051 -
3052 - if (loading) {
3053 - emailSubmittingState[botId] = true;
3054 - if (submitButton) submitButton.disabled = true;
3055 - if (emailInput) emailInput.disabled = true;
3056 - if (nameInput) nameInput.disabled = true;
3057 -
3058 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3059 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3060 - const originalText = submitButton.textContent;
3061 - submitButton.innerHTML = `
3062 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3063 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3064 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3065 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3066 - </circle>
3067 - </svg>
3068 - ${originalText}
3069 - `;
3070 - submitButton.style.opacity = '0.8';
3071 - }
3072 - } else {
3073 - emailSubmittingState[botId] = false;
3074 - if (submitButton) submitButton.disabled = false;
3075 - if (emailInput) emailInput.disabled = false;
3076 - if (nameInput) nameInput.disabled = false;
3077 -
3078 - if (submitButton) {
3079 - const originalHtml = submitButton.getAttribute('data-original-html');
3080 - if (originalHtml) {
3081 - submitButton.innerHTML = originalHtml;
3082 - }
3083 - submitButton.style.opacity = '1';
3084 - }
3085 - }
3086 - }
3087 -
3088 - function showEmailError(botId, message) {
3089 - clearEmailError(botId);
3090 -
3091 - var emailForm = getElementDOM(botId, 'email-collection-form');
3092 - if (!emailForm) return;
3093 -
3094 - const errorDiv = document.createElement('div');
3095 - errorDiv.className = 'email-error';
3096 - errorDiv.style.cssText = `
3097 - color: #e74c3c;
3098 - font-size: 12px;
3099 - margin-top: 8px;
3100 - padding: 4px 0;
3101 - animation: fadeInError 0.3s ease;
3102 - `;
3103 - errorDiv.textContent = message;
3104 - emailForm.appendChild(errorDiv);
3105 -
3106 - // Add shake animation to inputs
3107 - var emailInput = getElementDOM(botId, 'user-email');
3108 - var nameInput = getElementDOM(botId, 'user-name');
3109 -
3110 - if (emailInput) {
3111 - emailInput.classList.add('email-input-shake');
3112 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3113 - }
3114 - if (nameInput) {
3115 - nameInput.classList.add('email-input-shake');
3116 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3117 - }
3118 - }
3119 -
3120 - function clearEmailError(botId) {
3121 - var emailForm = getElementDOM(botId, 'email-collection-form');
3122 - if (emailForm) {
3123 - const existingErrors = emailForm.querySelectorAll('.email-error');
3124 - existingErrors.forEach(error => error.remove());
3125 - }
3126 - }
3127 -
3128 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3129 - function resolveEmailState(botId) {
3130 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3131 - if (mxchatChat.initial_email_state.show_email_form) {
3132 - showEmailFormForBot(botId);
3133 - } else {
3134 - showChatContainerForBot(botId);
3135 - }
3136 - } else {
3137 - checkSessionAndEmailForBot(botId);
3138 - }
3139 - }
3140 -
3141 - function checkSessionAndEmailForBot(botId) {
3142 - const sessionId = MxChatInstances.ensureSession(botId);
3143 -
3144 - // Hide both panels while we check — show loader instead
3145 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3146 - var chatContainer = getElementDOM(botId, 'chat-container');
3147 - if (emailBlocker) emailBlocker.style.display = 'none';
3148 - if (chatContainer) chatContainer.style.display = 'none';
3149 - showInitLoader(botId);
3150 -
3151 - fetch(mxchatChat.ajax_url, {
3152 - method: 'POST',
3153 - headers: {
3154 - 'Content-Type': 'application/x-www-form-urlencoded',
3155 - },
3156 - body: new URLSearchParams({
3157 - action: 'mxchat_check_email_provided',
3158 - session_id: sessionId,
3159 - nonce: mxchatChat.nonce,
3160 - })
3161 - })
3162 - .then((response) => {
3163 - if (!response.ok) {
3164 - throw new Error(`HTTP error! status: ${response.status}`);
3165 - }
3166 - return response.json();
3167 - })
3168 - .then((data) => {
3169 - if (data.success) {
3170 - if (data.data.logged_in || data.data.email) {
3171 - showChatContainerForBot(botId);
3172 - } else {
3173 - showEmailFormForBot(botId);
3174 - }
3175 - } else {
3176 - showEmailFormForBot(botId);
3177 - }
3178 - })
3179 - .catch((error) => {
3180 - showEmailFormForBot(botId);
3181 - });
3182 - }
3183 -
3184 - // Event delegation for email form submission
3185 - $(document).on('submit', '.email-collection-form', function(e) {
3186 - e.preventDefault();
3187 - e.stopPropagation();
3188 -
3189 - var botId = getBotIdFromElement(this);
3190 -
3191 - // Prevent double submission
3192 - if (emailSubmittingState[botId]) {
3193 - return false;
3194 - }
3195 -
3196 - var emailInput = getElementDOM(botId, 'user-email');
3197 - var nameInput = getElementDOM(botId, 'user-name');
3198 - var userEmail = emailInput ? emailInput.value.trim() : '';
3199 - var userName = nameInput ? nameInput.value.trim() : '';
3200 - var sessionId = MxChatInstances.ensureSession(botId);
3201 -
3202 - // Validate email
3203 - if (!userEmail) {
3204 - showEmailError(botId, 'Please enter your email address.');
3205 - return false;
3206 - }
3207 -
3208 - if (!isValidEmailAddress(userEmail)) {
3209 - showEmailError(botId, 'Please enter a valid email address.');
3210 - return false;
3211 - }
3212 -
3213 - // Validate name if field exists and has content
3214 - if (nameInput && userName && !isValidNameInput(userName)) {
3215 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3216 - return false;
3217 - }
3218 -
3219 - clearEmailError(botId);
3220 - setEmailSubmissionState(botId, true);
3221 -
3222 - // Prepare form data
3223 - const formData = new URLSearchParams({
3224 - action: 'mxchat_handle_save_email_and_response',
3225 - email: userEmail,
3226 - session_id: sessionId,
3227 - nonce: mxchatChat.nonce,
3228 - });
3229 -
3230 - if (userName) {
3231 - formData.append('name', userName);
3232 - }
3233 -
3234 - fetch(mxchatChat.ajax_url, {
3235 - method: 'POST',
3236 - headers: {
3237 - 'Content-Type': 'application/x-www-form-urlencoded',
3238 - },
3239 - body: formData
3240 - })
3241 - .then((response) => {
3242 - if (!response.ok) {
3243 - throw new Error(`HTTP error! status: ${response.status}`);
3244 - }
3245 - return response.json();
3246 - })
3247 - .then((data) => {
3248 - setEmailSubmissionState(botId, false);
3249 -
3250 - if (data.success) {
3251 - showChatContainerForBot(botId);
3252 -
3253 - // Replace {visitor_name} placeholder in intro message with actual name
3254 - if (userName) {
3255 - replaceVisitorNamePlaceholder(botId, userName);
3256 - } else {
3257 - // Remove placeholder if no name provided
3258 - replaceVisitorNamePlaceholder(botId, '');
3259 - }
3260 -
3261 - if (data.message && typeof appendMessage === 'function') {
3262 - setTimeout(() => {
3263 - appendMessage('bot', data.message, '', [], false, botId);
3264 - if (typeof scrollToBottom === 'function') {
3265 - scrollToBottom(botId);
3266 - }
3267 - }, 100);
3268 - }
3269 - } else {
3270 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3271 - }
3272 - })
3273 - .catch((error) => {
3274 - setEmailSubmissionState(botId, false);
3275 - showEmailError(botId, 'An error occurred. Please try again.');
3276 - });
3277 -
3278 - return false;
522 + // Set the height when the page loads
523 + $(document).ready(function() {
524 + setFullHeight();
3279 525 });
3280 526
3281 - // Real-time email validation using event delegation
3282 - $(document).on('input', '.mxchat-email-input', function() {
3283 - var botId = getBotIdFromElement(this);
3284 - var $input = $(this);
3285 -
3286 - // Clear previous timeout
3287 - clearTimeout($input.data('validationTimeout'));
3288 -
3289 - // Debounce validation
3290 - var timeout = setTimeout(() => {
3291 - var email = this.value.trim();
3292 - clearEmailError(botId);
3293 -
3294 - if (email && !isValidEmailAddress(email)) {
3295 - showEmailError(botId, 'Please enter a valid email address.');
3296 - }
3297 - }, 500);
3298 -
3299 - $input.data('validationTimeout', timeout);
527 + // Set the height on resize and orientation change events
528 + $(window).on('resize orientationchange', function() {
529 + setFullHeight();
3300 530 });
531 +
3301 532
3302 - // Handle Enter key in email input
3303 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3304 - if (e.key === 'Enter') {
3305 - e.preventDefault();
3306 - var botId = getBotIdFromElement(this);
3307 - if (!emailSubmittingState[botId]) {
3308 - $(this).closest('.email-collection-form').submit();
3309 - }
3310 - }
3311 - });
533 + // Now handle the close button to dismiss the pre-chat message for 24 hours
534 + var closeButton = document.querySelector('.close-pre-chat-message');
535 + if (closeButton) {
536 + closeButton.addEventListener('click', function() {
537 + $('#pre-chat-message').fadeOut(200); // Hide the message
3312 538
3313 - // Handle Enter key in name input
3314 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3315 - if (e.key === 'Enter') {
3316 - e.preventDefault();
3317 - var botId = getBotIdFromElement(this);
3318 - if (!emailSubmittingState[botId]) {
3319 - $(this).closest('.email-collection-form').submit();
3320 - }
3321 - }
3322 - });
3323 -
3324 - // Initialize email check for all bot instances
3325 - // For floating bots: defer until widget is opened (zero passive AJAX)
3326 - // For embedded bots: check immediately since the form is visible
3327 - $('.mxchat-chatbot-wrapper').each(function() {
3328 - var botId = $(this).data('bot-id') || 'default';
3329 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3330 -
3331 - if (emailBlocker) {
3332 - if (isEmbeddedBot(botId)) {
3333 - // Embedded bots are always visible — check now
3334 - resolveEmailState(botId);
3335 - }
3336 - // Floating bots: handled in the widget open handler
3337 - } else if (isEmbeddedBot(botId)) {
3338 - // Embedded bot, no email collection — load history with loader
3339 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3340 - if (chatPersistenceEnabled) {
3341 - MxChatInstances.ensureSession(botId);
3342 - showChatContainerForBot(botId);
3343 - }
3344 - }
3345 - });
3346 -}
3347 -
3348 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3349 - $(document).on('click', '.pre-chat-message', function() {
3350 - var botId = getBotIdFromElement(this);
3351 - var $chatbot = getElement(botId, 'floating-chatbot');
3352 - if ($chatbot.hasClass('hidden')) {
3353 - $chatbot.removeClass('hidden').addClass('visible');
3354 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3355 - handlePreChatDismissal(botId);
3356 - disableScroll(); // Disable scroll when chatbot opens
3357 -
3358 - // Load chat history for returning visitors (persistence)
3359 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3360 - if (chatPersistenceEnabled) {
3361 - MxChatInstances.ensureSession(botId);
3362 - }
3363 -
3364 - // Deferred email check — only on first widget open
3365 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3366 - var instance = MxChatInstances.get(botId);
3367 - if (emailBlocker && !instance.emailCheckDone) {
3368 - instance.emailCheckDone = true;
3369 - resolveEmailState(botId);
3370 - } else if (!emailBlocker) {
3371 - showChatContainerForBot(botId);
3372 - }
3373 - }
3374 - });
3375 -
3376 - // Legacy duplicate close handler removed — handled by single event delegation above
3377 -
3378 -
3379 -function hasQuickQuestions(botId) {
3380 - botId = botId || 'default';
3381 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3382 - if (!questionsContainer) return false;
3383 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3384 - return questionButtons.length > 0;
3385 -}
3386 -
3387 -/**
3388 - * Check if a bot is embedded (not floating)
3389 - * Embedded bots don't have a .floating-chatbot wrapper
3390 - */
3391 -function isEmbeddedBot(botId) {
3392 - botId = botId || 'default';
3393 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3394 - return !floatingWrapper;
3395 -}
3396 -
3397 -function collapseQuickQuestions(botId) {
3398 - botId = botId || 'default';
3399 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3400 - if (questionsContainer && hasQuickQuestions(botId)) {
3401 - questionsContainer.classList.add('collapsed');
3402 - questionsContainer.classList.add('has-been-collapsed');
3403 - try {
3404 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3405 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3406 - } catch (e) {
3407 - // Ignore if sessionStorage is not available
3408 - }
3409 - }
3410 -}
3411 -
3412 -function expandQuickQuestions(botId) {
3413 - botId = botId || 'default';
3414 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3415 - if (questionsContainer && hasQuickQuestions(botId)) {
3416 - questionsContainer.classList.remove('collapsed');
3417 - try {
3418 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3419 - } catch (e) {
3420 - // Ignore if sessionStorage is not available
3421 - }
3422 - }
3423 -}
3424 -
3425 -function checkQuickQuestionsState(botId) {
3426 - botId = botId || 'default';
3427 - if (!hasQuickQuestions(botId)) {
3428 - return; // Don't do anything if no questions exist
3429 - }
3430 -
3431 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3432 - if (isEmbeddedBot(botId)) {
3433 - return;
3434 - }
3435 -
3436 - try {
3437 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3438 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3439 -
3440 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3441 - if (questionsContainer) {
3442 - if (hasBeenCollapsed === 'true') {
3443 - questionsContainer.classList.add('has-been-collapsed');
3444 - }
3445 - if (isCollapsed === 'true') {
3446 - questionsContainer.classList.add('collapsed');
3447 - }
3448 - }
3449 - } catch (e) {
3450 - // Ignore if sessionStorage is not available
3451 - }
3452 -}
3453 -
3454 -// Global delegation for dynamically added links as fallback
3455 -// Use class selector for multi-instance support
3456 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3457 - const $link = $(this);
3458 - const messageDiv = $link.closest('.bot-message, .agent-message');
3459 -
3460 - // Only process bot/agent message links
3461 - if (messageDiv.length > 0) {
3462 - const originalHref = $link.attr('href');
3463 -
3464 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3465 - e.preventDefault();
3466 - e.stopPropagation();
3467 -
3468 - // Mark as tracked
3469 - $link.attr('data-tracked', 'true');
3470 -
3471 - // Get bot ID from the chat box context
3472 - var botId = getBotIdFromElement(this);
3473 -
3474 - // Get message context from the message div
3475 - const messageText = messageDiv.text().substring(0, 200);
3476 -
539 + // Send an AJAX request to set the transient flag for 24 hours
3477 540 $.ajax({
3478 541 url: mxchatChat.ajax_url,
3479 542 type: 'POST',
3480 543 data: {
3481 - action: 'mxchat_track_url_click',
3482 - session_id: getChatSession(botId),
3483 - url: originalHref,
3484 - message_context: messageText,
3485 - nonce: mxchatChat.nonce
544 + action: 'mxchat_dismiss_pre_chat_message',
545 + _ajax_nonce: mxchatChat.nonce
3486 546 },
3487 - complete: function() {
3488 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3489 - window.open(originalHref, '_blank');
3490 - } else {
3491 - window.location.href = originalHref;
3492 - }
547 + success: function() {
548 + //console.log('Pre-chat message dismissed for 24 hours.');
549 +
550 + // Ensure the message is hidden after dismissal
551 + $('#pre-chat-message').hide();
552 + },
553 + error: function() {
554 + //console.error('Failed to dismiss pre-chat message.');
3493 555 }
3494 556 });
3495 -
3496 - return false;
3497 - }
557 + });
3498 558 }
559 +
560 +
3499 561 });
3500 -
3501 - // ====================================
3502 - // MAIN INITIALIZATION
3503 - // ====================================
3504 -
3505 - // Initialize all chatbot instances on the page
3506 - initializeAllInstances();
3507 -
3508 - // Legacy initialization for single bot compatibility
3509 - $('.floating-chatbot.hidden').each(function() {
3510 - var botId = getBotIdFromElement(this);
3511 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3512 - });
3513 -
3514 - // Initialize when document is ready
3515 - setFullHeight();
3516 -
3517 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3518 - // until the user's first interaction via MxChatInstances.ensureSession()
3519 -
3520 - // Initialize chat visibility for all instances
3521 - $('.mxchat-chatbot-wrapper').each(function() {
3522 - var botId = $(this).data('bot-id') || 'default';
3523 - initializeChatVisibility(botId);
3524 - });
3525 -
3526 - // Make functions globally available for add-ons
3527 - window.hasQuickQuestions = hasQuickQuestions;
3528 - window.collapseQuickQuestions = collapseQuickQuestions;
3529 - window.appendMessage = appendMessage;
3530 - window.appendThinkingMessage = appendThinkingMessage;
3531 - window.scrollToBottom = scrollToBottom;
3532 - window.scrollElementToTop = scrollElementToTop;
3533 - window.replaceLastMessage = replaceLastMessage;
3534 - window.callMxChat = callMxChat;
3535 - window.callMxChatStream = callMxChatStream;
3536 - window.shouldUseStreaming = shouldUseStreaming;
3537 - window.getChatSession = getChatSession;
3538 - window.getPageContext = getPageContext;
3539 - window.updateStreamingMessage = updateStreamingMessage;
3540 - window.MxChatInstances = MxChatInstances;
3541 - window.getElement = getElement;
3542 - window.getElementDOM = getElementDOM;
3543 - window.getBotIdFromElement = getBotIdFromElement;
3544 -
3545 -}); // End of jQuery ready
3546 -
3547 -
3548 -// ====================================
3549 -// GLOBAL EVENT LISTENERS (Outside jQuery)
3550 -// ====================================
3551 -
3552 -// Event listener for copy button (code blocks)
3553 -document.addEventListener("click", (e) => {
3554 - if (e.target.classList.contains("mxchat-copy-button")) {
3555 - const copyButton = e.target;
3556 - const codeBlock = copyButton
3557 - .closest(".mxchat-code-block-container")
3558 - .querySelector(".mxchat-code-block code");
3559 -
3560 - if (codeBlock) {
3561 - // Preserve formatting using innerText
3562 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3563 - copyButton.textContent = "Copied!";
3564 - copyButton.setAttribute("aria-label", "Copied to clipboard");
3565 -
3566 - setTimeout(() => {
3567 - copyButton.textContent = "Copy";
3568 - copyButton.setAttribute("aria-label", "Copy to clipboard");
3569 - }, 2000);
3570 - });
3571 - }
3572 - }
3573 -});
3574 -