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MxChat – AI Chatbot & Content Generation for WordPress / 1.2
MxChat – AI Chatbot & Content Generation for WordPress v1.2
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← All changes | js/chat-script.js +356 -4291 3.2.9 → 1.2 View file →
@@ -1,2832 +1,310 @@
1 1 jQuery(document).ready(function($) {
2 + //console.log('mxchatChat object:', mxchatChat);
2 3
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
163 - // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 - // GLOBAL VARIABLES & CONFIGURATION
364 - // ====================================
365 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
4 + // Initialize color settings
368 5 var userMessageBgColor = mxchatChat.user_message_bg_color;
369 6 var userMessageFontColor = mxchatChat.user_message_font_color;
370 7 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 8 var botMessageFontColor = mxchatChat.bot_message_font_color;
372 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
9 + var linkTarget = mxchatChat.link_target === 'on' ? '_blank' : '_self';
374 10
375 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
376 11
377 - // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
379 - // ====================================
380 -
381 - function getCookie(name) {
382 - let value = "; " + document.cookie;
383 - let parts = value.split("; " + name + "=");
384 - if (parts.length == 2) return parts.pop().split(";").shift();
385 - }
386 -
387 - function generateSessionId() {
388 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 - }
390 -
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
395 - }
396 -
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 -// ====================================
431 -// CONTEXTUAL AWARENESS FUNCTIONALITY
432 -// ====================================
433 -
434 -function getPageContext() {
435 - // Check if contextual awareness is enabled
436 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
437 - return null;
438 - }
439 12
440 - // Get page URL
441 - const pageUrl = window.location.href;
13 +function getChatSession() {
14 + var sessionId = getCookie('mxchat_session_id');
15 + //console.log("Session ID retrieved from cookie: ", sessionId);
442 16
443 - // Get page title
444 - const pageTitle = document.title || '';
445 -
446 - // Get main content from the page
447 - let pageContent = '';
448 -
449 - // Try to get content from common content areas
450 - const contentSelectors = [
451 - 'main',
452 - '[role="main"]',
453 - '.content',
454 - '.main-content',
455 - '.post-content',
456 - '.entry-content',
457 - '.page-content',
458 - 'article',
459 - '#content',
460 - '#main'
461 - ];
462 -
463 - let contentElement = null;
464 - for (const selector of contentSelectors) {
465 - contentElement = document.querySelector(selector);
466 - if (contentElement) {
467 - break;
468 - }
17 + if (!sessionId) {
18 + sessionId = generateSessionId();
19 + //console.log("Generated new session ID: ", sessionId);
20 + setChatSession(sessionId);
469 21 }
470 -
471 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
472 - if (!contentElement) {
473 - contentElement = document.body;
474 - }
475 -
476 - if (contentElement) {
477 - // Clone the element to avoid modifying the original
478 - const clone = contentElement.cloneNode(true);
479 -
480 - // Remove unwanted elements
481 - const unwantedSelectors = [
482 - 'header',
483 - 'footer',
484 - 'nav',
485 - '.navigation',
486 - '.sidebar',
487 - '.widget',
488 - '.menu',
489 - 'script',
490 - 'style',
491 - '.comments',
492 - '#comments',
493 - '.breadcrumb',
494 - '.breadcrumbs',
495 - '#floating-chatbot',
496 - '#floating-chatbot-button',
497 - '.mxchat',
498 - '[class*="chat"]',
499 - '[id*="chat"]'
500 - ];
501 -
502 - unwantedSelectors.forEach(selector => {
503 - const elements = clone.querySelectorAll(selector);
504 - elements.forEach(el => el.remove());
505 - });
506 -
507 - // Extract MxChat context data attributes before getting text content
508 - const contextData = [];
509 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
510 - const contextValue = el.dataset.mxchatContext;
511 - if (contextValue && contextValue.trim()) {
512 - contextData.push(contextValue);
513 - }
514 - });
515 -
516 - // Get text content and clean it up
517 - pageContent = clone.textContent || clone.innerText || '';
518 -
519 - // Add context data to page content if any were found
520 - if (contextData.length > 0) {
521 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
522 - }
523 -
524 - // Clean up whitespace and limit length
525 - pageContent = pageContent
526 - .replace(/\s+/g, ' ')
527 - .trim()
528 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
529 - }
530 -
531 - // Only return context if we have meaningful content
532 - if (!pageContent || pageContent.length < 50) {
533 - return null;
534 - }
535 -
536 - return {
537 - url: pageUrl,
538 - title: pageTitle,
539 - content: pageContent
540 - };
541 -}
542 22
543 -// Track originating page when chat starts
544 -function trackOriginatingPage() {
545 - const sessionId = getChatSession();
546 - const pageUrl = window.location.href;
547 - const pageTitle = document.title || 'Untitled Page';
548 -
549 - // Only track once per session
550 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
551 - if (sessionStorage.getItem(trackingKey)) {
552 - return;
553 - }
554 -
555 - $.ajax({
556 - url: mxchatChat.ajax_url,
557 - type: 'POST',
558 - data: {
559 - action: 'mxchat_track_originating_page',
560 - session_id: sessionId,
561 - page_url: pageUrl,
562 - page_title: pageTitle,
563 - nonce: mxchatChat.nonce
564 - },
565 - success: function(response) {
566 - if (response.success) {
567 - sessionStorage.setItem(trackingKey, 'true');
568 - }
569 - }
570 - });
23 + //console.log("Final session ID: ", sessionId);
24 + return sessionId;
571 25 }
572 26
573 -// ====================================
574 -// CORE CHAT FUNCTIONALITY
575 -// ====================================
576 -
577 -// Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
582 - if (chatInput) {
583 - chatInput.disabled = true;
584 - chatInput.style.opacity = '0.6';
585 - }
586 - if (sendButton) {
587 - sendButton.disabled = true;
588 - sendButton.style.opacity = '0.5';
589 - sendButton.style.pointerEvents = 'none';
590 - }
27 +function setChatSession(sessionId) {
28 + // Set the cookie with a 24-hour expiration (86400 seconds)
29 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
591 30 }
592 31
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
597 - if (chatInput) {
598 - chatInput.disabled = false;
599 - chatInput.style.opacity = '1';
600 - chatInput.focus();
601 - }
602 - if (sendButton) {
603 - sendButton.disabled = false;
604 - sendButton.style.opacity = '1';
605 - sendButton.style.pointerEvents = 'auto';
606 - }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
32 +// Get cookie value by name
33 +function getCookie(name) {
34 + let value = "; " + document.cookie;
35 + let parts = value.split("; " + name + "=");
36 + if (parts.length == 2) return parts.pop().split(";").shift();
610 37 }
611 38
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
39 +// Generate a new session ID
40 +function generateSessionId() {
41 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
663 42 }
664 43
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
44 +// Function to send the message to the chatbot (backend)
45 +function sendMessageToChatbot(message) {
46 + var sessionId = getChatSession(); // Reuse the session ID logic
676 47
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
48 + // Hide the popular questions section
49 + $('#mxchat-popular-questions').hide();
683 50
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
51 + // Show typing indicator (no need to append the user's message again)
52 + appendThinkingMessage();
53 + scrollToBottom();
700 54
701 -// Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
55 + console.log("Sending message to chatbot:", message); // Log the message
56 + console.log("Session ID:", sessionId); // Log the session ID
707 57
708 - // ADD PROMPT HOOK HERE
709 - if (typeof customMxChatFilter === 'function') {
710 - message = customMxChatFilter(message, "prompt");
711 - }
712 -
713 - if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
720 -
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - $chatInput.css('height', 'auto');
724 -
725 - if (hasQuickQuestions(botId)) {
726 - collapseQuickQuestions(botId);
727 - }
728 - appendThinkingMessage(botId);
729 - scrollToBottom(botId);
730 -
731 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
732 -
733 - // Check if streaming is enabled AND supported for this model
734 - if (shouldUseStreaming(currentModel)) {
735 - callMxChatStream(message, function(response) {
736 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
737 - }, botId);
738 - } else {
739 - callMxChat(message, function(response) {
740 - replaceLastMessage("bot", response, '', [], botId);
741 - }, botId);
742 - }
743 - }
744 -}
745 -
746 -// Update your existing sendMessageToChatbot function
747 -function sendMessageToChatbot(message, botId) {
748 - botId = botId || 'default';
749 - MxChatInstances.ensureSession(botId);
750 -
751 - // ADD PROMPT HOOK HERE
752 - if (typeof customMxChatFilter === 'function') {
753 - message = customMxChatFilter(message, "prompt");
754 - }
755 -
756 - // Don't disable input in live agent mode - let users chat freely
757 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
758 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
759 - if (!isAgentMode) {
760 - disableChatInput(botId);
761 - }
762 -
763 - var sessionId = getChatSession(botId);
764 -
765 - if (hasQuickQuestions(botId)) {
766 - collapseQuickQuestions(botId);
767 - }
768 - appendThinkingMessage(botId);
769 - scrollToBottom(botId);
770 -
771 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
772 -
773 - // Check if streaming is enabled AND supported for this model
774 - if (shouldUseStreaming(currentModel)) {
775 - callMxChatStream(message, function(response) {
776 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
777 - }, botId);
778 - } else {
779 - callMxChat(message, function(response) {
780 - getElement(botId, 'chat-box').find('.temporary-message').remove();
781 - replaceLastMessage("bot", response, '', [], botId);
782 - }, botId);
783 - }
784 -}
785 -
786 -// Updated shouldUseStreaming function with debugging
787 -function shouldUseStreaming(model) {
788 - // Check if streaming is enabled in settings (using your toggle naming pattern)
789 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
790 -
791 - // Check if model supports streaming
792 - const streamingSupported = isStreamingSupported(model);
793 -
794 -
795 - // Only use streaming if both enabled and supported
796 - return streamingEnabled && streamingSupported;
797 -}
798 -
799 -// Helper function to handle chat mode updates
800 -function handleChatModeUpdates(response, responseText) {
801 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
802 - if (response.chat_mode) {
803 - updateChatModeIndicator(response.chat_mode);
804 - return; // Return early since we found explicit mode
805 - }
806 - // Check for fallback response chat mode
807 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
808 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
809 - return; // Return early since we found explicit mode
810 - }
811 -
812 - // Only do text-based detection if no explicit mode was provided
813 - // Check for specific AI chatbot response text
814 - if (responseText === 'You are now chatting with the AI chatbot.' ||
815 - responseText.includes('now chatting with the AI') ||
816 - responseText.includes('switched to AI mode') ||
817 - responseText.includes('AI chatbot is now')) {
818 - updateChatModeIndicator('ai');
819 - }
820 - // Check for agent transfer messages
821 - else if (responseText.includes('agent') &&
822 - (responseText.includes('transfer') || responseText.includes('connected'))) {
823 - updateChatModeIndicator('agent');
824 - }
825 -}
826 -
827 -// Function to get bot ID from any element or wrapper
828 -// If element is provided, finds the bot ID from its wrapper
829 -// If no element, returns 'default' (for backward compatibility)
830 -function getMxChatBotId(element) {
831 - if (element) {
832 - return getBotIdFromElement(element);
833 - }
834 - // Fallback: find first chatbot wrapper on page
835 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
836 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
837 -}
838 -
839 -function callMxChat(message, callback, botId) {
840 - botId = botId || getMxChatBotId();
841 -
842 - // Streaming fallbacks land here: drop any leftover stream handle and
843 - // return the button to its send state (no-op for plain non-stream turns).
844 - if (mxchatActiveStreams[botId]) {
845 - delete mxchatActiveStreams[botId];
846 - }
847 - mxchatRestoreSendButton(botId);
848 -
849 - // Store the message in case we need to retry after session reset
850 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
851 -
852 - // Get page context if contextual awareness is enabled
853 - const pageContext = getPageContext();
854 -
855 - // Get instance for session start timestamp (used when persistence is OFF)
856 - var instance = MxChatInstances.get(botId);
857 -
858 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
859 - // and returns the guaranteed-present session id from the in-memory instance even when
860 - // cookie/localStorage writes are silently blocked by the browser.
861 - var sessionId = MxChatInstances.ensureSession(botId);
862 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
863 - // Last-resort generation to ensure we never POST a null marker.
864 - sessionId = generateSessionId();
865 - MxChatInstances.setChatSession(botId, sessionId);
866 - }
867 -
868 - // Wait for the page-cache nonce refresh to complete before firing the
869 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
870 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
871 - // callback guarantees we read the fresh value. See plan-c5457f.
872 - refreshNonceIfNeeded(function() {
873 - // Prepare AJAX data
874 - const ajaxData = {
875 - action: 'mxchat_handle_chat_request',
876 - message: message,
877 - session_id: sessionId,
878 - nonce: mxchatChat.nonce,
879 - current_page_url: window.location.href,
880 - current_page_title: document.title,
881 - bot_id: botId,
882 - // Pass session start timestamp so AI context matches what user sees
883 - session_start_timestamp: instance.sessionStartTimestamp || 0
884 - };
885 -
886 - // Add page context if available
887 - if (pageContext) {
888 - ajaxData.page_context = JSON.stringify(pageContext);
889 - }
890 -
891 - // CHECK FOR VISION FLAGS AND ADD THEM
892 - if (window.mxchatVisionProcessed) {
893 - ajaxData.vision_processed = true;
894 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
895 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
896 - // Clear the flags after use
897 - window.mxchatVisionProcessed = false;
898 - window.mxchatOriginalMessage = null;
899 - window.mxchatVisionImagesCount = 0;
900 - }
901 -
902 - $.ajax({
903 - url: mxchatChat.ajax_url,
904 - type: 'POST',
905 - dataType: 'json',
906 - data: ajaxData,
907 - success: function(response) {
908 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
909 - if (response.chat_mode) {
910 - updateChatModeIndicator(response.chat_mode, botId);
911 - }
912 -
913 - // Also check in data property if response is wrapped
914 - if (response.data && response.data.chat_mode) {
915 - updateChatModeIndicator(response.data.chat_mode, botId);
916 - }
917 -
918 - // SECURITY FIX: Check for errors FIRST before checking for success
919 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
920 - if (response.success === false || (response.data && response.data.error_message)) {
921 - let errorMessage = "";
922 - let errorCode = "";
923 -
924 - // Check various possible error locations in the response
925 - if (response.data && response.data.error_message) {
926 - errorMessage = response.data.error_message;
927 - errorCode = response.data.error_code || "";
928 - } else if (response.error_message) {
929 - errorMessage = response.error_message;
930 - errorCode = response.error_code || "";
931 - } else if (response.message) {
932 - errorMessage = response.message;
933 - } else if (typeof response.data === 'string') {
934 - errorMessage = response.data;
935 - } else {
936 - // Fallback for any other unexpected response format
937 - errorMessage = "An error occurred. Please try again or contact support.";
938 - }
939 -
940 - // Handle session reset action (IP changed, session expired, etc.)
941 - // Silent reset — keep chat UI intact, just get a new session and retry
942 - if (response.data && response.data.action === 'reset_session') {
943 - MxChatInstances.silentResetSession(botId);
944 - // Re-send the original message with the new session (user message is already displayed)
945 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
946 - if (originalMessage) {
947 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
948 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
949 - if (shouldUseStreaming(currentModel)) {
950 - callMxChatStream(originalMessage, function(response) {
951 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
952 - }, botId);
953 - } else {
954 - callMxChat(originalMessage, function(response) {
955 - replaceLastMessage("bot", response, '', [], botId);
956 - }, botId);
957 - }
958 - }
959 - return;
960 - }
961 -
962 - // Format user-friendly error message
963 - let displayMessage = errorMessage;
964 -
965 - // Customize message for admin users
966 - if (mxchatChat.is_admin) {
967 - // For admin users, show more technical details including error code
968 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
969 - }
970 -
971 - replaceLastMessage("bot", displayMessage, '', [], botId);
972 - return; // Exit early for errors
973 - }
974 -
975 - // NOW check if this is a successful response by looking for text, html, or message fields
976 - // This preserves compatibility with your server response format
977 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
978 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
979 -
980 - // Handle successful response - this is your original success handling code
981 -
982 - // Handle other responses
983 - let responseText = response.text || '';
984 - let responseHtml = response.html || '';
985 - let responseMessage = response.message || '';
986 -
987 - // Add PDF filename handling
988 - if (response.data && response.data.filename) {
989 - showActivePdf(response.data.filename, botId);
990 - var instance = MxChatInstances.get(botId);
991 - instance.activePdfFile = response.data.filename;
992 - }
993 -
994 - // Add redirect check here
995 - if (response.redirect_url) {
996 - if (responseText) {
997 - replaceLastMessage("bot", responseText, '', [], botId);
998 - }
999 - setTimeout(() => {
1000 - window.location.href = response.redirect_url;
1001 - }, 1500);
1002 - return;
1003 - }
1004 -
1005 - // Check for live agent response
1006 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1007 - removeThinkingDots(botId);
1008 - updateChatModeIndicator('agent', botId);
1009 - enableChatInput(botId);
1010 - return;
1011 - }
1012 -
1013 - // Handle the message and show notification if chat is hidden
1014 - if (responseText || responseHtml || responseMessage) {
1015 -
1016 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1017 - if (responseText && typeof customMxChatFilter === 'function') {
1018 - responseText = customMxChatFilter(responseText, "response");
1019 - }
1020 - if (responseMessage && typeof customMxChatFilter === 'function') {
1021 - responseMessage = customMxChatFilter(responseMessage, "response");
1022 - }
1023 -
1024 - // Update the messages as before
1025 - if (responseText && responseHtml) {
1026 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
1027 - } else if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
1029 - } else if (responseHtml) {
1030 - replaceLastMessage("bot", "", responseHtml, [], botId);
1031 - } else if (responseMessage) {
1032 - replaceLastMessage("bot", responseMessage, '', [], botId);
1033 - }
1034 -
1035 - // Check if chat is hidden and show notification
1036 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1037 - if ($floatingChatbot.hasClass('hidden')) {
1038 - var $badge = getElement(botId, 'chat-notification-badge');
1039 - if ($badge.length) {
1040 - $badge.show();
1041 - }
1042 - }
1043 - } else {
1044 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1045 - if (response.vectorstore_error) {
1046 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1047 - }
1048 - replaceLastMessage("bot", emptyMsg, '', [], botId);
1049 - }
1050 -
1051 - if (response.message_id) {
1052 - var instance = MxChatInstances.get(botId);
1053 - instance.lastSeenMessageId = response.message_id;
1054 - }
1055 -
1056 - return;
1057 - }
1058 -
1059 - // Fallback for truly unexpected response formats
1060 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
1061 - },
1062 - error: function(xhr, status, error) {
1063 - let errorMessage = "An unexpected error occurred.";
1064 -
1065 - // Try to parse the response if it's JSON
1066 - try {
1067 - const responseJson = JSON.parse(xhr.responseText);
1068 -
1069 - if (responseJson.data && responseJson.data.error_message) {
1070 - errorMessage = responseJson.data.error_message;
1071 - } else if (responseJson.message) {
1072 - errorMessage = responseJson.message;
1073 - }
1074 - } catch (e) {
1075 - // Not JSON or parsing failed, use HTTP status based messages
1076 - if (xhr.status === 0) {
1077 - errorMessage = "Network error: Please check your internet connection.";
1078 - } else if (xhr.status === 403) {
1079 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
1080 - } else if (xhr.status === 404) {
1081 - errorMessage = "API endpoint not found. Please contact support.";
1082 - } else if (xhr.status === 429) {
1083 - errorMessage = "Too many requests. Please try again in a moment.";
1084 - } else if (xhr.status >= 500) {
1085 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
1086 - }
1087 - }
1088 -
1089 - replaceLastMessage("bot", errorMessage, '', [], botId);
1090 - }
58 + // Call the chatbot using the same call logic as sendMessage
59 + callMxChat(message, function(response) {
60 + // Replace typing indicator with actual response
61 + replaceLastMessage("bot", response);
1091 62 });
1092 - }); // refreshNonceIfNeeded
1093 63 }
1094 64
1095 -function callMxChatStream(message, callback, botId) {
1096 - botId = botId || getMxChatBotId();
1097 65
1098 - // Store the message in case we need to retry after session reset
1099 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1100 66
1101 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1102 - if (!isStreamingSupported(currentModel)) {
1103 - callMxChat(message, callback, botId);
1104 - return;
1105 - }
1106 67
1107 - // Get page context if contextual awareness is enabled
1108 - const pageContext = getPageContext();
68 + // Function to handle sending a message
69 + function sendMessage() {
70 + var message = $('#chat-input').val();
71 + if (message) {
72 + appendMessage("user", message);
73 + $('#chat-input').val('');
1109 74
1110 - // Get instance for session start timestamp (used when persistence is OFF)
1111 - var instance = MxChatInstances.get(botId);
75 + // Show typing indicator
76 + appendThinkingMessage(); // Use this instead of appendMessage for the typing indicator
77 + scrollToBottom(); // Add this line
1112 78
1113 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1114 - // non-string value via String(), so passing `null` would POST the literal string "null"
1115 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1116 - // a real string even when cookies/localStorage are blocked.
1117 - var streamSessionId = MxChatInstances.ensureSession(botId);
1118 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1119 - streamSessionId = generateSessionId();
1120 - MxChatInstances.setChatSession(botId, streamSessionId);
1121 - }
1122 -
1123 - // Wait for the page-cache nonce refresh before constructing formData (which
1124 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1125 - refreshNonceIfNeeded(function() {
1126 - const formData = new FormData();
1127 - formData.append('action', 'mxchat_stream_chat');
1128 - formData.append('message', message);
1129 - formData.append('session_id', streamSessionId);
1130 - formData.append('nonce', mxchatChat.nonce);
1131 - formData.append('current_page_url', window.location.href);
1132 - formData.append('current_page_title', document.title);
1133 - formData.append('bot_id', botId);
1134 - // Pass session start timestamp so AI context matches what user sees
1135 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1136 -
1137 - // Add page context if available
1138 - if (pageContext) {
1139 - formData.append('page_context', JSON.stringify(pageContext));
1140 - }
1141 -
1142 - // CHECK FOR VISION FLAGS AND ADD THEM
1143 - if (window.mxchatVisionProcessed) {
1144 - formData.append('vision_processed', 'true');
1145 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1146 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1147 - // Clear the flags after use
1148 - window.mxchatVisionProcessed = false;
1149 - window.mxchatOriginalMessage = null;
1150 - window.mxchatVisionImagesCount = 0;
1151 - }
1152 -
1153 - let accumulatedContent = '';
1154 - let testingDataReceived = false;
1155 - let streamingStarted = false;
1156 -
1157 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1158 - // The Stop control (send button swapped in place) aborts both the read
1159 - // loop and the underlying request.
1160 - var streamControl = { controller: new AbortController(), aborted: false };
1161 - mxchatActiveStreams[botId] = streamControl;
1162 - mxchatShowStopButton(botId);
1163 -
1164 - fetch(mxchatChat.ajax_url, {
1165 - method: 'POST',
1166 - body: formData,
1167 - credentials: 'same-origin',
1168 - signal: streamControl.controller.signal
1169 - })
1170 - .then(response => {
1171 - // Store the response for potential fallback handling
1172 - const responseClone = response.clone();
1173 -
1174 - if (!response.ok) {
1175 - // Try to get error details from response
1176 - return responseClone.json().then(errorData => {
1177 - throw { isServerError: true, data: errorData };
1178 - }).catch(() => {
1179 - throw new Error('Network response was not ok');
79 + callMxChat(message, function(response) {
80 + // Replace typing indicator with actual response
81 + replaceLastMessage("bot", response);
1180 82 });
1181 83 }
1182 -
1183 - // Check if response is JSON instead of streaming
1184 - const contentType = response.headers.get('content-type');
1185 - if (contentType && contentType.includes('application/json')) {
1186 - return responseClone.json().then(data => {
1187 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1188 - if (data.chat_mode) {
1189 - updateChatModeIndicator(data.chat_mode, botId);
1190 - }
1191 -
1192 - // Check for testing panel
1193 - if (window.mxchatTestPanelInstance && data.testing_data) {
1194 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1195 - }
1196 -
1197 - // Handle the JSON response directly
1198 - handleNonStreamResponse(data, callback, botId);
1199 - return Promise.resolve(); // Prevent further processing
1200 - });
1201 84 }
1202 85
1203 - // Continue with streaming processing
1204 - const reader = response.body.getReader();
1205 - const decoder = new TextDecoder();
1206 - let buffer = '';
86 + // Function to append a thinking message with animation
87 + function appendThinkingMessage() {
88 + // Remove any existing thinking dots first
89 + $('.thinking-dots').remove();
1207 90
1208 - function processStream() {
1209 - reader.read().then(({ done, value }) => {
1210 - if (done) {
1211 - // If streaming completed but no content was received, try to get response as fallback
1212 - if (!streamingStarted || !accumulatedContent) {
1213 - // Try to read the response as JSON
1214 - responseClone.text().then(text => {
1215 - try {
1216 - const data = JSON.parse(text);
1217 - if (data.text || data.message || data.html) {
1218 - handleNonStreamResponse(data, callback, botId);
1219 - } else {
1220 - // No valid data, fall back to regular call
1221 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1222 - callMxChat(message, callback, botId);
1223 - }
1224 - } catch (e) {
1225 - // Could not parse, fall back to regular call
1226 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1227 - callMxChat(message, callback, botId);
1228 - }
1229 - }).catch(() => {
1230 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1231 - callMxChat(message, callback, botId);
1232 - });
1233 - return;
1234 - }
91 + // Retrieve the bot message font color and background color
92 + var botMessageFontColor = mxchatChat.bot_message_font_color;
93 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
1235 94
1236 - // Re-enable chat input when stream ends with content
1237 - enableChatInput(botId);
95 + var thinkingHtml = '<div class="thinking-dots-container">' +
96 + '<div class="thinking-dots">' +
97 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
98 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
99 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
100 + '</div>' +
101 + '</div>';
1238 102
1239 - // Scroll the user's last message to the top now that the
1240 - // bot's full reply has rendered (gives max reading room).
1241 - var $chatBoxDone = getElement(botId, 'chat-box');
1242 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1243 - if ($lastUserMsgDone.length) {
1244 - scrollElementToTop($lastUserMsgDone, botId);
1245 - }
1246 -
1247 - if (callback) {
1248 - callback(accumulatedContent);
1249 - }
1250 - return;
1251 - }
1252 -
1253 - buffer += decoder.decode(value, { stream: true });
1254 - const lines = buffer.split('\n');
1255 - buffer = lines.pop() || '';
1256 -
1257 - for (const line of lines) {
1258 - if (line.startsWith('data: ')) {
1259 - const data = line.substring(6);
1260 -
1261 - if (data === '[DONE]') {
1262 - if (!accumulatedContent) {
1263 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1264 - callMxChat(message, callback, botId);
1265 - return;
1266 - }
1267 -
1268 - // Re-enable chat input after streaming completes
1269 - enableChatInput(botId);
1270 -
1271 - // Scroll the user's last message to the top now
1272 - // that the bot's full reply has rendered.
1273 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1274 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1275 - if ($lastUserMsgStreamDone.length) {
1276 - scrollElementToTop($lastUserMsgStreamDone, botId);
1277 - }
1278 -
1279 - if (callback) {
1280 - callback(accumulatedContent);
1281 - }
1282 - return;
1283 - }
1284 -
1285 - try {
1286 - const json = JSON.parse(data);
1287 -
1288 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1289 - if (json.chat_mode) {
1290 - updateChatModeIndicator(json.chat_mode, botId);
1291 - }
1292 -
1293 - // Handle testing data
1294 - if (json.testing_data && !testingDataReceived) {
1295 - if (window.mxchatTestPanelInstance) {
1296 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1297 - testingDataReceived = true;
1298 - }
1299 - }
1300 - // Handle content streaming
1301 - else if (json.content) {
1302 - streamingStarted = true;
1303 - accumulatedContent += json.content;
1304 - updateStreamingMessage(accumulatedContent, botId);
1305 - }
1306 - // Handle complete response in stream (fallback response)
1307 - else if (json.text || json.message || json.html) {
1308 - handleNonStreamResponse(json, callback, botId);
1309 - return;
1310 - }
1311 - // Handle errors
1312 - else if (json.error) {
1313 -
1314 - // Get error message from various possible fields
1315 - let errorMessage = json.error_message || json.message || json.text ||
1316 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1317 -
1318 - // Re-enable chat input on error
1319 - enableChatInput(botId);
1320 -
1321 - // Display the error directly in the chat
1322 - replaceLastMessage("bot", errorMessage, '', [], botId);
1323 -
1324 - if (callback) {
1325 - callback(errorMessage);
1326 - }
1327 - return;
1328 - }
1329 - } catch (e) {
1330 - // SSE data parsing error - silently continue
1331 - }
1332 - }
1333 - }
1334 -
1335 - processStream();
1336 - }).catch(streamError => {
1337 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1338 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1339 - callMxChat(message, callback, botId);
1340 - });
1341 - }
1342 -
1343 - processStream();
1344 - })
1345 - .catch(error => {
1346 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1347 - // Check if we have server error data with chat mode
1348 - if (error && error.isServerError && error.data) {
1349 - // Check for chat mode in error data
1350 - if (error.data.chat_mode) {
1351 - updateChatModeIndicator(error.data.chat_mode, botId);
1352 - }
1353 -
1354 - handleNonStreamResponse(error.data, callback, botId);
1355 - } else {
1356 - // Only fall back to regular call if we don't have any response data
1357 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1358 - callMxChat(message, callback, botId);
1359 - }
1360 - });
1361 - }); // refreshNonceIfNeeded
1362 -}
1363 -
1364 -// Helper function to handle non-streaming responses
1365 -function handleNonStreamResponse(data, callback, botId) {
1366 - botId = botId || 'default';
1367 -
1368 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1369 - if (data.chat_mode) {
1370 - updateChatModeIndicator(data.chat_mode, botId);
103 + // Append the thinking dots to the chat container (or within the temporary message div)
104 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
105 + scrollToBottom();
1371 106 }
1372 107
1373 - // Also check in data property if response is wrapped
1374 - if (data.data && data.data.chat_mode) {
1375 - updateChatModeIndicator(data.data.chat_mode, botId);
1376 - }
1377 -
1378 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1379 - // This prevents a visual gap between thinking dots disappearing and content appearing
1380 -
1381 - // SECURITY FIX: Check for errors FIRST
1382 - if (data.success === false || (data.data && data.data.error_message)) {
1383 - let errorMessage = "";
1384 - let errorCode = "";
1385 -
1386 - // Check various possible error locations
1387 - if (data.data && data.data.error_message) {
1388 - errorMessage = data.data.error_message;
1389 - errorCode = data.data.error_code || "";
1390 - } else if (data.error_message) {
1391 - errorMessage = data.error_message;
1392 - errorCode = data.error_code || "";
1393 - } else if (data.message) {
1394 - errorMessage = data.message;
1395 - } else if (typeof data.data === 'string') {
1396 - errorMessage = data.data;
1397 - } else {
1398 - errorMessage = "An error occurred. Please try again or contact support.";
1399 - }
1400 -
1401 - // Handle session reset action (IP changed, session expired, etc.)
1402 - // Silent reset — keep chat UI intact, just get a new session and retry
1403 - if (data.data && data.data.action === 'reset_session') {
1404 - MxChatInstances.silentResetSession(botId);
1405 - // Re-send the original message with the new session (user message is already displayed)
1406 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1407 - if (originalMessage) {
1408 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1409 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1410 - if (shouldUseStreaming(currentModel)) {
1411 - callMxChatStream(originalMessage, callback, botId);
1412 - } else {
1413 - callMxChat(originalMessage, callback, botId);
1414 - }
1415 - }
1416 - return;
1417 - }
1418 -
1419 - // Format user-friendly error message
1420 - let displayMessage = errorMessage;
1421 - if (mxchatChat.is_admin) {
1422 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1423 - }
1424 -
1425 - replaceLastMessage("bot", displayMessage, '', [], botId);
1426 -
1427 - if (callback) {
1428 - callback('');
1429 - }
1430 - return; // Exit early for errors
1431 - }
1432 -
1433 - // Check for live agent response
1434 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1435 - removeThinkingDots(botId);
1436 - // Also remove any leftover bot-message that lost its temporary-message class
1437 - var $chatBox = getElement(botId, 'chat-box');
1438 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1439 - updateChatModeIndicator('agent', botId);
1440 - enableChatInput(botId);
1441 - if (callback) {
1442 - callback('');
1443 - }
1444 - return;
1445 - }
1446 -
1447 - // Handle different response formats
1448 - if (data.text || data.html || data.message) {
1449 -
1450 - // Apply response hooks
1451 - if (data.text && typeof customMxChatFilter === 'function') {
1452 - data.text = customMxChatFilter(data.text, "response");
1453 - }
1454 - if (data.message && typeof customMxChatFilter === 'function') {
1455 - data.message = customMxChatFilter(data.message, "response");
1456 - }
1457 -
1458 - // Display the response
1459 - if (data.text && data.html) {
1460 - replaceLastMessage("bot", data.text, data.html, [], botId);
1461 - } else if (data.text) {
1462 - replaceLastMessage("bot", data.text, '', [], botId);
1463 - } else if (data.html) {
1464 - replaceLastMessage("bot", "", data.html, [], botId);
1465 - } else if (data.message) {
1466 - replaceLastMessage("bot", data.message, '', [], botId);
1467 - }
1468 - }
1469 -
1470 - // Handle other response properties
1471 - if (data.data && data.data.filename) {
1472 - showActivePdf(data.data.filename, botId);
1473 - var instance = MxChatInstances.get(botId);
1474 - instance.activePdfFile = data.data.filename;
1475 - }
1476 -
1477 - if (data.redirect_url) {
1478 - setTimeout(() => {
1479 - window.location.href = data.redirect_url;
1480 - }, 1500);
1481 - }
1482 -
1483 - // Ensure chat input is re-enabled (safety net for edge cases)
1484 - enableChatInput(botId);
1485 -
1486 - if (callback) {
1487 - callback(data.text || data.message || '');
1488 - }
1489 -}
1490 -
1491 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1492 -function updateChatModeIndicator(mode, botId) {
1493 - botId = botId || 'default';
1494 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1495 - if (indicator) {
1496 - const oldText = indicator.textContent;
1497 -
1498 - if (mode === 'agent') {
1499 - indicator.textContent = 'Live Agent';
1500 - startPolling(botId);
1501 - } else {
1502 - // Everything else is AI mode
1503 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1504 - indicator.textContent = customAiText;
1505 - stopPolling(botId);
1506 - }
1507 -
1508 - // Force immediate DOM update and reflow
1509 - if (oldText !== indicator.textContent) {
1510 - // Force a reflow to ensure the change is visible immediately
1511 - indicator.style.display = 'none';
1512 - indicator.offsetHeight; // Trigger reflow
1513 - indicator.style.display = '';
1514 -
1515 - // Double-check after a brief moment to ensure the change stuck
1516 - setTimeout(() => {
1517 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1518 - indicator.textContent = 'Live Agent';
1519 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1520 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1521 - indicator.textContent = customAiText;
1522 - }
1523 - }, 50);
1524 - }
1525 - }
1526 -}
1527 -
1528 -// Function to update message during streaming
1529 -function updateStreamingMessage(content, botId) {
1530 - botId = botId || 'default';
1531 -
1532 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1533 - if (typeof customMxChatFilter === 'function') {
1534 - content = customMxChatFilter(content, "response");
1535 - }
1536 -
1537 - const formattedContent = linkify(content);
1538 -
1539 - // Find the temporary message in this bot's chat box
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1542 -
1543 - if (tempMessage.length) {
1544 - // Update existing message
1545 - tempMessage.html(formattedContent);
1546 - } else {
1547 - // Create new temporary message if it doesn't exist
1548 - appendMessage("bot", content, '', [], true, botId);
1549 - }
1550 -}
1551 -
1552 -function isStreamingSupported(model) {
1553 - if (!model) return false;
1554 -
1555 - const modelPrefix = model.split('-')[0].toLowerCase();
1556 -
1557 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1558 - const isSupported = modelPrefix === 'gpt' ||
1559 - modelPrefix === 'o1' ||
1560 - modelPrefix === 'claude' ||
1561 - modelPrefix === 'grok' ||
1562 - modelPrefix === 'deepseek' ||
1563 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1564 -
1565 - return isSupported;
1566 -}
1567 -
1568 -// Update the event handlers to use the correct function names (using event delegation)
1569 -// Use class-based selectors for multi-instance support
1570 -$(document).on('click', '.send-button', function() {
1571 - var botId = getBotIdFromElement(this);
1572 - // While a response is streaming the button is a Stop control.
1573 - if (this.classList.contains('mxchat-stop-mode')) {
1574 - // Same click that just started this stream (an add-on's direct handler
1575 - // ran before this delegated one) — not a Stop press. See
1576 - // mxchatShowStopButton for the full story (plan-4bba64).
1577 - if (this.__mxchatStopJustShown) return;
1578 - mxchatStopStreaming(botId);
1579 - return;
1580 - }
1581 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1582 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1583 - disableChatInput(botId);
1584 - }
1585 - sendMessage(botId);
1586 -});
1587 -
1588 -// Override enter key handler (using event delegation)
1589 -$(document).on('keypress', '.chat-input', function(e) {
1590 - if (e.which == 13 && !e.shiftKey) {
1591 - e.preventDefault();
1592 - var botId = getBotIdFromElement(this);
1593 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1594 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1595 - disableChatInput(botId);
1596 - }
1597 - sendMessage(botId);
1598 - }
1599 -});
1600 -
1601 -// Builds the list of overflow-menu items for a given bot.
1602 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1603 -function mxchatGetHeaderMenuItems(botId) {
1604 - var items = [];
1605 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1606 -
1607 - // The `print_button_*` keys still gate this item for back-compat with
1608 - // existing user options. The action is now a transcript download, not print.
1609 - if (settings.print_button_enabled === 'on') {
1610 - items.push({
1611 - id: 'download-transcript',
1612 - label: settings.print_button_label || 'Download Transcript',
1613 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1614 - action: function() {
1615 - mxchatDownloadTranscript(botId);
1616 - }
1617 - });
1618 - }
1619 -
1620 - return items;
1621 -}
1622 -
1623 -// Builds a clean markdown transcript of the current conversation and triggers
1624 -// a file download. Used by the "Download Transcript" menu item.
1625 -function mxchatDownloadTranscript(botId) {
1626 - var $chatBox = getElement(botId, 'chat-box');
1627 - if (!$chatBox || !$chatBox.length) return;
1628 -
1629 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1630 - var headerTitle = settings.print_header_title || 'Chat transcript';
1631 - var now = new Date();
1632 - var stamp = now.toLocaleString();
1633 -
1634 - var lines = [];
1635 - lines.push('# ' + headerTitle);
1636 - lines.push('');
1637 - lines.push('Exported: ' + stamp);
1638 - lines.push('');
1639 - lines.push('---');
1640 - lines.push('');
1641 -
1642 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1643 - var $msg = $(this);
1644 - // Skip thinking placeholders and any in-flight temporary messages.
1645 - if ($msg.find('.thinking-dots').length) return;
1646 - if ($msg.hasClass('temporary-message')) return;
1647 -
1648 - var sender;
1649 - if ($msg.hasClass('user-message')) sender = 'User';
1650 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1651 - else sender = 'AI Agent';
1652 -
1653 - // Strip interactive UI from the cloned message so we get the conversation text.
1654 - var $clone = $msg.clone();
1655 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1656 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1657 - if (!text) return;
1658 -
1659 - lines.push('**' + sender + '**');
1660 - lines.push('');
1661 - lines.push(text);
1662 - lines.push('');
1663 - });
1664 -
1665 - var content = lines.join('\n');
1666 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1667 - var fname = 'mxchat-transcript-' + iso + '.md';
1668 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1669 - var url = URL.createObjectURL(blob);
1670 - var a = document.createElement('a');
1671 - a.href = url;
1672 - a.download = fname;
1673 - a.style.display = 'none';
1674 - document.body.appendChild(a);
1675 - a.click();
1676 - setTimeout(function() {
1677 - if (a.parentNode) a.parentNode.removeChild(a);
1678 - URL.revokeObjectURL(url);
1679 - }, 100);
1680 -}
1681 -
1682 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1683 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1684 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1685 -function mxchatSyncMenuColors(botId, $wrap) {
1686 - if (!$wrap || !$wrap.length) return;
1687 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1688 - if (!$bot.length) return;
1689 - var cs = window.getComputedStyle($bot[0]);
1690 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1691 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1692 - }
1693 - // Bot text color usually lives on a child div, not .bot-message itself.
1694 - var $textChild = $bot.find('[style*="color"]').first();
1695 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1696 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1697 -}
1698 -
1699 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1700 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1701 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1702 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1703 -// a rebuild before init (never happens, but harmless) just skips it.
1704 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1705 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1706 - var $menu = $wrap.find('.mxchat-header-menu');
1707 - var items = mxchatGetHeaderMenuItems(botId);
1708 -
1709 - $menu.empty();
1710 -
1711 - if (!items.length) {
1712 - $trigger.hide();
1713 - $menu.hide();
1714 - return;
1715 - }
1716 -
1717 - // Clear any inline display:none a previous zero-item render left behind —
1718 - // open/close visibility is governed by the hidden prop + is-open class.
1719 - $trigger.css('display', '');
1720 - $menu.css('display', '');
1721 -
1722 - items.forEach(function(item, idx) {
1723 - var $btn = $('<button>', {
1724 - type: 'button',
1725 - 'class': 'mxchat-menu-item',
1726 - 'role': 'menuitem',
1727 - 'tabindex': '-1',
1728 - 'data-menu-id': item.id,
1729 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1730 - '<span class="mxchat-menu-item-label"></span>'
1731 - });
1732 - $btn.find('.mxchat-menu-item-label').text(item.label);
1733 - $btn.on('click', function(e) {
108 + // Trigger send button click when "Enter" key is pressed in the input field
109 + $('#chat-input').keypress(function(e) {
110 + if (e.which == 13) {
1734 111 e.preventDefault();
1735 - e.stopPropagation();
1736 - if (closeMenuFn) closeMenuFn();
1737 - try { item.action(); } catch (err) { /* no-op */ }
1738 - });
1739 - $menu.append($btn);
1740 - });
1741 -}
1742 -
1743 -// Re-render every menu on the page after a dynamic-settings merge
1744 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1745 -// swapping items under the user mid-interaction yanks focus — and the
1746 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1747 -function mxchatRebuildHeaderMenus() {
1748 - $('.mxchat-header-menu-wrap').each(function() {
1749 - var $wrap = $(this);
1750 - var botId = $wrap.data('bot-id');
1751 - if (!botId) return;
1752 - if (!$wrap.data('mxchatMenuReady')) {
1753 - mxchatInitHeaderMenu(botId);
1754 - return;
112 + $('#send-button').click();
1755 113 }
1756 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1757 - $wrap.data('mxchatMenuRebuildPending', true);
1758 - return;
1759 - }
1760 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1761 114 });
1762 -}
1763 115
1764 -// One-time per-widget init: renders menu items, wires open/close,
1765 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1766 -// trigger. Wiring happens even when there are zero items at init, so a
1767 -// later dynamic-settings rebuild that adds items has a working trigger.
1768 -function mxchatInitHeaderMenu(botId) {
1769 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1770 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1771 -
1772 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1773 - var $menu = $wrap.find('.mxchat-header-menu');
1774 -
1775 - // Initial color sync — covers normal page load.
1776 - mxchatSyncMenuColors(botId, $wrap);
1777 -
1778 - function openMenu() {
1779 - // Re-sync each open in case the active theme changed since init.
1780 - mxchatSyncMenuColors(botId, $wrap);
1781 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1782 - $trigger.attr('aria-expanded', 'true');
1783 - // Focus the first item for keyboard users
1784 - setTimeout(function() {
1785 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1786 - }, 0);
1787 - }
1788 - function closeMenu(returnFocus) {
1789 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1790 - $trigger.attr('aria-expanded', 'false');
1791 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1792 - if (returnFocus) $trigger.trigger('focus');
1793 - // A dynamic-settings rebuild that arrived while the menu was open
1794 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1795 - if ($wrap.data('mxchatMenuRebuildPending')) {
1796 - $wrap.removeData('mxchatMenuRebuildPending');
1797 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1798 - }
1799 - }
1800 -
1801 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1802 - // click-to-collapse handler does not fire.
1803 - $trigger.on('click', function(e) {
1804 - e.preventDefault();
1805 - e.stopPropagation();
1806 - if ($menu.hasClass('is-open')) closeMenu();
1807 - else openMenu();
116 + // Handle send button click
117 + $('#send-button').click(function() {
118 + sendMessage();
1808 119 });
1809 -
1810 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1811 - $menu.on('click', function(e) {
1812 - e.stopPropagation();
120 +
121 + // Handle click on popular questions
122 + $('.mxchat-popular-question').on('click', function () {
123 + var question = $(this).text(); // Get the text of the clicked question
124 +
125 + // Append the question as if the user typed it
126 + appendMessage("user", question);
127 +
128 + // Send the question to the server (backend)
129 + sendMessageToChatbot(question);
1813 130 });
1814 131
1815 - // Outside click closes the menu.
1816 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1817 - if (!$menu.hasClass('is-open')) return;
1818 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1819 - closeMenu();
1820 - });
1821 132
1822 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1823 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1824 - var $items = $menu.find('.mxchat-menu-item');
1825 - var idx = $items.index(this);
1826 - if (e.key === 'Escape') {
1827 - e.preventDefault();
1828 - closeMenu(true);
1829 - } else if (e.key === 'ArrowDown') {
1830 - e.preventDefault();
1831 - var $next = $items.eq((idx + 1) % $items.length);
1832 - $items.attr('tabindex', '-1');
1833 - $next.attr('tabindex', '0').trigger('focus');
1834 - } else if (e.key === 'ArrowUp') {
1835 - e.preventDefault();
1836 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1837 - $items.attr('tabindex', '-1');
1838 - $prev.attr('tabindex', '0').trigger('focus');
1839 - } else if (e.key === 'Enter' || e.key === ' ') {
1840 - e.preventDefault();
1841 - $(this).trigger('click');
1842 - }
1843 - });
1844 - $trigger.on('keydown', function(e) {
1845 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1846 - e.preventDefault();
1847 - closeMenu(true);
1848 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1849 - e.preventDefault();
1850 - openMenu();
1851 - }
1852 - });
133 + // Use the linkTarget in your linkify function
134 + function linkify(inputText) {
135 + // Convert Markdown-style links to HTML links first
136 + var markdownLinkPattern = /\[([^\]]+)\]\(([^)]+)\)/g;
137 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
1853 138
1854 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1855 - // then do the initial item render.
1856 - $wrap.data('mxchatMenuClose', closeMenu);
1857 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
139 + // URLs starting with http://, https://, or ftp://, but not already inside an <a> tag
140 + var urlPattern = /(\b(https?|ftp):\/\/[-A-Z0-9+&@#\/%?=~_|!:,.;]*[--A-Z0-9+&@#\/%=~_|])(?![^<]*<\/a>)/gim;
141 + replacedText = replacedText.replace(urlPattern, '<a href="$1" target="' + linkTarget + '">$1</a>');
1858 142
1859 - $wrap.data('mxchatMenuReady', true);
1860 -}
143 + // URLs starting with "www." not already inside an <a> tag
144 + var wwwPattern = /(^|[^\/])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
145 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
1861 146
1862 -// Initialize header menus for every rendered widget on DOM ready.
1863 -$(function() {
1864 - $('.mxchat-header-menu-wrap').each(function() {
1865 - var botId = $(this).data('bot-id');
1866 - if (botId) mxchatInitHeaderMenu(botId);
1867 - });
1868 -
1869 - // Embedded (non-floating) widgets are open from the moment the page
1870 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1871 - // widgets refresh on first launcher open instead.
1872 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1873 - return !$(this).closest('.floating-chatbot').length;
1874 - }).length > 0;
1875 - if (hasEmbeddedWidget) {
1876 - mxchatRefreshDynamicSettings();
147 + return replacedText;
1877 148 }
1878 -});
1879 149
1880 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1881 - try {
1882 - // Determine styles based on sender type
1883 - let messageClass, bgColor, fontColor;
1884 150
1885 - if (sender === "user") {
1886 - messageClass = "user-message";
1887 - bgColor = userMessageBgColor;
1888 - fontColor = userMessageFontColor;
1889 - // Only sanitize user input
1890 - messageText = sanitizeUserInput(messageText);
1891 - } else if (sender === "agent") {
1892 - messageClass = "agent-message";
1893 - bgColor = liveAgentMessageBgColor;
1894 - fontColor = liveAgentMessageFontColor;
1895 - } else {
1896 - messageClass = "bot-message";
1897 - bgColor = botMessageBgColor;
1898 - fontColor = botMessageFontColor;
1899 - }
1900 151
1901 - const messageDiv = $('<div>')
1902 - .addClass(messageClass)
1903 - .attr('dir', 'auto');
152 + // Updated appendMessage function with debugging
153 + function appendMessage(sender, message, isTemporary = false) {
154 + var messageClass = sender === "user" ? "user-message" : "bot-message";
155 + var bgColor = sender === "user" ? userMessageBgColor : botMessageBgColor;
156 + var fontColor = sender === "user" ? userMessageFontColor : botMessageFontColor;
1904 157
1905 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1906 - var skipColors = shouldSkipInlineColors(botId);
1907 - if (skipColors) {
1908 - messageDiv.css({
1909 - 'margin-bottom': '1em'
1910 - });
1911 - } else {
1912 - messageDiv.css({
1913 - 'background': bgColor,
1914 - 'color': fontColor,
1915 - 'margin-bottom': '1em'
1916 - });
1917 - }
158 + var messageDiv = $('<div>').addClass(messageClass).css({
159 + 'background': bgColor,
160 + 'color': fontColor
161 + }).html(linkify(formatBoldText(convertNewlinesToBreaks(message))));
1918 162
1919 - // Process the message content - always run linkify to convert markdown
1920 - // links and format text. linkify() handles existing HTML safely via
1921 - // negative lookaheads that skip URLs already inside <a> tags.
1922 - let fullMessage = linkify(messageText);
1923 -
1924 - // Add images if provided
1925 - if (images && images.length > 0) {
1926 - fullMessage += '<div class="image-gallery" dir="auto">';
1927 - images.forEach(img => {
1928 - const safeTitle = sanitizeUserInput(img.title);
1929 - const safeUrl = encodeURI(img.image_url);
1930 - const safeThumbnail = encodeURI(img.thumbnail_url);
1931 -
1932 - fullMessage += `
1933 - <div style="margin-bottom: 10px;">
1934 - <strong>${safeTitle}</strong><br>
1935 - <a href="${safeUrl}" target="_blank">
1936 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1937 - </a>
1938 - </div>`;
1939 - });
1940 - fullMessage += '</div>';
1941 - }
1942 -
1943 - // Append HTML content if provided
1944 - if (messageHtml && sender !== "user") {
1945 - // Only add line breaks if there's actual text content before the HTML
1946 - if (fullMessage && fullMessage.trim()) {
1947 - fullMessage += '<br><br>' + messageHtml;
1948 - } else {
1949 - fullMessage = messageHtml;
1950 - }
1951 - }
1952 -
1953 - messageDiv.html(fullMessage);
1954 -
1955 163 if (isTemporary) {
1956 164 messageDiv.addClass('temporary-message');
1957 165 }
1958 166
1959 - // Append to the correct chatbot instance's chat-box
1960 - var $chatBox = getElement(botId, 'chat-box');
1961 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1962 - // FIXED: Use event delegation for link tracking
1963 - if (sender === "bot" || sender === "agent") {
1964 - attachLinkTracking(messageDiv, messageText, botId);
1965 - }
1966 -
1967 - if (sender === "bot") {
1968 - const lastUserMessage = $chatBox.find('.user-message').last();
1969 - if (lastUserMessage.length) {
1970 - scrollElementToTop(lastUserMessage, botId);
1971 - }
1972 - }
1973 -
1974 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1975 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1976 - }
1977 - });
1978 -
1979 - if (messageText.id) {
1980 - var instance = MxChatInstances.get(botId);
1981 - instance.lastSeenMessageId = messageText.id;
1982 - hideNotification(botId);
1983 - }
1984 - } catch (error) {
1985 - // Error rendering message - silently continue
167 + messageDiv.hide().appendTo('#chat-box').fadeIn(300);
168 + scrollToBottom();
1986 169 }
1987 -}
1988 170
1989 -// Helper function to attach link tracking with proper event handling
1990 -function attachLinkTracking(messageDiv, messageText, botId) {
1991 - botId = botId || 'default';
1992 - // Use a slight delay to ensure DOM is ready
1993 - setTimeout(function() {
1994 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1995 171
1996 - links.each(function() {
1997 - const $link = $(this);
1998 - const originalHref = $link.attr('href');
172 + // Function to replace the last message in the chat
173 +// Function to replace the last message in the chat
174 +function replaceLastMessage(sender, newMessage) {
175 + var messageClass = sender === "user" ? "user-message" : "bot-message";
176 + var lastMessageDiv = $('#chat-box').find('.' + messageClass + '.temporary-message').last();
1999 177
2000 - // Mark as tracked to avoid duplicate handlers
2001 - $link.attr('data-tracked', 'true');
178 + // Apply linkify, formatBoldText, and convertNewlinesToBreaks to the new message
179 + var formattedMessage = linkify(formatBoldText(convertNewlinesToBreaks(newMessage)));
2002 180
2003 - // Only track external URLs
2004 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2005 - // Remove any existing click handlers first
2006 - $link.off('click.tracking');
2007 -
2008 - // Add new click handler with namespace
2009 - $link.on('click.tracking', function(e) {
2010 - e.preventDefault();
2011 - e.stopPropagation();
2012 -
2013 - const messageContext = typeof messageText === 'string'
2014 - ? messageText.substring(0, 200)
2015 - : '';
2016 -
2017 - // Track the click
2018 - $.ajax({
2019 - url: mxchatChat.ajax_url,
2020 - type: 'POST',
2021 - data: {
2022 - action: 'mxchat_track_url_click',
2023 - session_id: getChatSession(botId),
2024 - url: originalHref,
2025 - message_context: messageContext,
2026 - nonce: mxchatChat.nonce
2027 - },
2028 - complete: function() {
2029 - // Always redirect, even if tracking fails
2030 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2031 - window.open(originalHref, '_blank');
2032 - } else {
2033 - window.location.href = originalHref;
2034 - }
2035 - }
2036 - });
2037 -
2038 - return false; // Extra insurance to prevent default
2039 - });
2040 - }
2041 - });
2042 - }, 100); // Small delay to ensure DOM is ready
2043 -}
2044 -
2045 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2046 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2047 - var $chatBox = getElement(botId, 'chat-box');
2048 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2049 -
2050 - // Determine styles
2051 - let bgColor, fontColor;
2052 - if (sender === "user") {
2053 - bgColor = userMessageBgColor;
2054 - fontColor = userMessageFontColor;
2055 - } else if (sender === "agent") {
2056 - bgColor = liveAgentMessageBgColor;
2057 - fontColor = liveAgentMessageFontColor;
2058 - } else {
2059 - bgColor = botMessageBgColor;
2060 - fontColor = botMessageFontColor;
181 + // Check if the new message is the rate limit message before replacing
182 + if (newMessage === mxchatChat.rate_limit_message) {
183 + // Append rate limit message without replacing anything
184 + appendMessage("bot", formattedMessage);
185 + return; // Exit the function to prevent replacing the rate limit message
2061 186 }
2062 -
2063 - // Always run linkify to convert markdown links and format text.
2064 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2065 - // to avoid double-processing URLs that are already inside <a> tags).
2066 - var fullMessage = linkify(responseText);
2067 -
2068 - if (responseHtml) {
2069 - // Only add line breaks if there's actual text content before the HTML
2070 - if (fullMessage && fullMessage.trim()) {
2071 - fullMessage += '<br><br>' + responseHtml;
2072 - } else {
2073 - fullMessage = responseHtml;
2074 - }
2075 - }
2076 -
2077 - if (images.length > 0) {
2078 - fullMessage += '<div class="image-gallery" dir="auto">';
2079 - images.forEach(img => {
2080 - fullMessage += `
2081 - <div style="margin-bottom: 10px;">
2082 - <strong>${img.title}</strong><br>
2083 - <a href="${img.image_url}" target="_blank">
2084 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2085 - </a>
2086 - </div>`;
187 + if (lastMessageDiv.length) {
188 + lastMessageDiv.fadeOut(200, function() {
189 + // Replace the content with the formatted message
190 + $(this).html(formattedMessage).removeClass('temporary-message').fadeIn(200);
2087 191 });
2088 - fullMessage += '</div>';
2089 - }
2090 -
2091 - if (lastMessageDiv.length) {
2092 - // Replace content immediately to prevent visual gap between thinking dots and response
2093 - lastMessageDiv
2094 - .html(fullMessage)
2095 - .removeClass('bot-message user-message temporary-message')
2096 - .addClass(messageClass)
2097 - .attr('dir', 'auto');
2098 -
2099 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2100 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2101 - if (!skipColors) {
2102 - lastMessageDiv.css({
2103 - 'background-color': bgColor,
2104 - 'color': fontColor,
2105 - });
2106 - }
2107 -
2108 - // Handle link tracking and scroll
2109 - if (sender === "bot" || sender === "agent") {
2110 - attachLinkTracking(lastMessageDiv, responseText, botId);
2111 -
2112 - const lastUserMessage = $chatBox.find('.user-message').last();
2113 - if (lastUserMessage.length) {
2114 - scrollElementToTop(lastUserMessage, botId);
2115 - }
2116 - // Show notification if chat is hidden
2117 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2118 - if ($floatingChatbot.hasClass('hidden')) {
2119 - showNotification(botId);
2120 - }
2121 - }
2122 -
2123 - // Re-enable chat input after response is displayed
2124 - enableChatInput(botId);
2125 -
2126 - if (sender === "bot" || sender === "agent") {
2127 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2128 - }
2129 192 } else {
2130 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2131 - // Re-enable chat input after response is displayed
2132 - enableChatInput(botId);
193 + appendMessage(sender, formattedMessage);
2133 194 }
195 + scrollToBottom();
2134 196 }
2135 197
2136 -
2137 - function appendThinkingMessage(botId) {
2138 - botId = botId || 'default';
2139 -
2140 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2141 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2142 - if (indicator && indicator.textContent === 'Live Agent') {
2143 - return;
2144 - }
2145 -
2146 - var $chatBox = getElement(botId, 'chat-box');
2147 -
2148 - // Remove any existing thinking dots in this bot's chat first
2149 - $chatBox.find('.thinking-dots').remove();
2150 -
2151 - // Check if we should skip inline colors (AI theme is active)
2152 - var skipColors = shouldSkipInlineColors(botId);
2153 -
2154 - // Retrieve the bot message font color and background color
2155 - var botMessageFontColor = mxchatChat.bot_message_font_color;
2156 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
2157 -
2158 - // Build thinking dots HTML - skip inline colors if AI theme is active
2159 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2160 - var thinkingHtml = '<div class="thinking-dots-container">' +
2161 - '<div class="thinking-dots">' +
2162 - '<span class="dot"' + dotStyle + '></span>' +
2163 - '<span class="dot"' + dotStyle + '></span>' +
2164 - '<span class="dot"' + dotStyle + '></span>' +
2165 - '</div>' +
2166 - '</div>';
2167 -
2168 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2169 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2170 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2171 - scrollToBottom(botId);
2172 - }
2173 -
2174 - function removeThinkingDots(botId) {
2175 - botId = botId || 'default';
2176 - var $chatBox = getElement(botId, 'chat-box');
2177 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2178 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2179 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2180 - }
2181 -
2182 - // ====================================
2183 - // TEXT FORMATTING & PROCESSING
2184 - // ====================================
2185 198
2186 - function linkify(inputText) {
2187 - if (!inputText) {
2188 - return '';
2189 - }
2190 199
2191 - // Helper function to check if URL is already encoded
2192 - function isUrlEncoded(url) {
2193 - // Check for % followed by exactly 2 hex digits
2194 - return /%[0-9a-fA-F]{2}/.test(url);
2195 - }
2196 -
2197 - // Helper function to safely encode URLs only if needed
2198 - function safeEncodeUrl(url) {
2199 - // If URL already contains encoded characters, return as-is
2200 - if (isUrlEncoded(url)) {
2201 - return url;
2202 - }
2203 - // Otherwise, encode it
2204 - return encodeURI(url);
2205 - }
2206 -
2207 - // Process markdown headers FIRST
2208 - let processedText = formatMarkdownHeaders(inputText);
2209 -
2210 - // Process text styling (bold, italic, strikethrough)
2211 - processedText = formatTextStyling(processedText);
2212 -
2213 - // Process code blocks BEFORE processing links
2214 - processedText = formatCodeBlocks(processedText);
200 +// Optimized scrollToBottom function for instant scrolling
201 +function scrollToBottom(instant = false) {
202 + var chatBox = $('#chat-box');
203 + if (instant) {
204 + // Instantly set the scroll position to the bottom
205 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
206 + } else {
207 + // Use requestAnimationFrame for smoother scrolling if needed
208 + let start = null;
209 + const scrollHeight = chatBox.prop("scrollHeight");
210 + const initialScroll = chatBox.scrollTop();
211 + const distance = scrollHeight - initialScroll;
212 + const duration = 500; // Duration in ms
2215 213
2216 - // Process markdown tables BEFORE converting newlines to paragraphs
2217 - processedText = formatMarkdownTables(processedText);
214 + function smoothScroll(timestamp) {
215 + if (!start) start = timestamp;
216 + const progress = timestamp - start;
217 + const currentScroll = initialScroll + (distance * (progress / duration));
218 + chatBox.scrollTop(currentScroll);
2218 219
2219 - // NOW convert to paragraphs
2220 - processedText = convertNewlinesToBreaks(processedText);
2221 -
2222 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2223 - // This prevents them from being processed as markdown links
2224 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2225 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2226 - // Clean the URL of any trailing punctuation
2227 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2228 - const safeUrl = safeEncodeUrl(cleanUrl);
2229 - // Return as a proper link without the brackets
2230 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2231 - });
2232 -
2233 - // Process markdown links: [text](url) and [](url)
2234 - // Uses balanced parenthesis matching to handle URLs containing parens
2235 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2236 - processedText = (function(input) {
2237 - var result = '';
2238 - var i = 0;
2239 - while (i < input.length) {
2240 - // Look for [ at current position
2241 - if (input[i] === '[') {
2242 - // Find closing ]
2243 - var closeBracket = input.indexOf(']', i + 1);
2244 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2245 - result += input[i];
2246 - i++;
2247 - continue;
2248 - }
2249 - var linkText = input.substring(i + 1, closeBracket);
2250 - // Check if URL starts with http
2251 - var urlStart = closeBracket + 2;
2252 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2253 - result += input[i];
2254 - i++;
2255 - continue;
2256 - }
2257 - // Find balanced closing paren
2258 - var depth = 1;
2259 - var j = urlStart;
2260 - while (j < input.length && depth > 0) {
2261 - if (input[j] === '(') depth++;
2262 - else if (input[j] === ')') depth--;
2263 - if (depth > 0) j++;
2264 - }
2265 - if (depth !== 0) {
2266 - result += input[i];
2267 - i++;
2268 - continue;
2269 - }
2270 - var url = input.substring(urlStart, j);
2271 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2272 - var encodedUrl = safeEncodeUrl(cleanUrl);
2273 - if (!linkText || !linkText.trim()) {
2274 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2275 - } else {
2276 - var safeText = sanitizeUserInput(linkText);
2277 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2278 - }
2279 - i = j + 1; // Skip past the closing )
220 + if (progress < duration) {
221 + requestAnimationFrame(smoothScroll);
2280 222 } else {
2281 - result += input[i];
2282 - i++;
223 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2283 224 }
2284 225 }
2285 - return result;
2286 - })(processedText);
2287 -
2288 - // Process phone numbers: [text](tel:number)
2289 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2290 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2291 - const safePhone = safeEncodeUrl(phone);
2292 - const safeText = sanitizeUserInput(text);
2293 - return `<a href="${safePhone}">${safeText}</a>`;
2294 - });
2295 -
2296 - // Process mailto links: [text](mailto:email)
2297 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2298 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2299 - const safeMailto = safeEncodeUrl(mailto);
2300 - const safeText = sanitizeUserInput(text);
2301 - return `<a href="${safeMailto}">${safeText}</a>`;
2302 - });
2303 -
2304 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2305 - // Updated pattern to be more careful about what it matches
2306 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2307 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2308 - // Extra check: make sure this isn't already linked
2309 - if (match.includes('href=') || match.includes('</a>')) {
2310 - return match;
2311 - }
2312 -
2313 - // Clean trailing punctuation
2314 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2315 - const safeUrl = safeEncodeUrl(cleanUrl);
2316 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2317 - });
2318 -
2319 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2320 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2321 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2322 - // Extra check: make sure this isn't already linked
2323 - if (match.includes('href=') || match.includes('</a>')) {
2324 - return match;
2325 - }
2326 -
2327 - // Clean trailing punctuation
2328 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2329 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2330 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2331 - });
2332 -
2333 - return processedText;
2334 -}
2335 -
2336 - function formatMarkdownHeaders(text) {
2337 - // Handle h1 to h6 headers
2338 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2339 - const level = hashes.length;
2340 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2341 - });
2342 - }
2343 -
2344 -function formatTextStyling(text) {
2345 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2346 - const protectedSegments = [];
2347 - let protectedText = text;
2348 -
2349 - // Step 1a: Protect HTML href="..." attributes
2350 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2351 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2352 - protectedSegments.push(match);
2353 - return placeholder;
2354 - });
2355 -
2356 - // Step 1b: Protect Markdown links [text](url)
2357 - // This is crucial - we need to protect the URLs in markdown format
2358 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2359 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2360 - protectedSegments.push(match);
2361 - return placeholder;
2362 - });
2363 -
2364 - // Step 1c: Also protect bare URLs that might exist
2365 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2366 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2367 - protectedSegments.push(match);
2368 - return placeholder;
2369 - });
2370 -
2371 - // Step 2: Now apply text styling to the protected text
2372 - // Handle bold text (**text**)
2373 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2374 226
2375 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2376 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2377 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2378 -
2379 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2380 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2381 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2382 -
2383 - // Handle strikethrough (~~text~~)
2384 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2385 -
2386 - // Step 3: Restore all protected segments
2387 - protectedSegments.forEach((original, index) => {
2388 - const placeholder = `__PROTECTED_${index}__`;
2389 - protectedText = protectedText.replace(placeholder, original);
2390 - });
2391 -
2392 - return protectedText;
2393 -}
2394 - function formatBoldText(text) {
2395 - // This function is kept for compatibility but now uses formatTextStyling
2396 - return formatTextStyling(text);
227 + requestAnimationFrame(smoothScroll);
2397 228 }
2398 -
2399 -function convertNewlinesToBreaks(text) {
2400 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2401 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2402 -
2403 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2404 - return paragraphs
2405 - .map(para => para.trim())
2406 - .filter(para => para.length > 0) // Remove empty paragraphs
2407 - .map(para => `<p>${para}</p>`)
2408 - .join('');
2409 229 }
2410 - function formatCodeBlocks(text) {
2411 - // Handle fenced code blocks with language specification (```language)
2412 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2413 - const lang = language || 'text';
2414 - const escapedCode = escapeHtml(code.trim());
2415 - return `<div class="mxchat-code-block-container">
2416 - <div class="mxchat-code-header">
2417 - <span class="mxchat-code-language">${lang}</span>
2418 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2419 - </div>
2420 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2421 - </div>`;
2422 - });
2423 230
2424 - // Handle inline code with single backticks
2425 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2426 231
2427 - // Handle raw PHP tags (legacy support)
2428 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2429 - const escapedCode = escapeHtml(match);
2430 - return `<div class="mxchat-code-block-container">
2431 - <div class="mxchat-code-header">
2432 - <span class="mxchat-code-language">php</span>
2433 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2434 - </div>
2435 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2436 - </div>`;
2437 - });
2438 -
2439 - return text;
232 + // Function to format text with **bold** inside double asterisks
233 + function formatBoldText(text) {
234 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2440 235 }
2441 236
2442 - function formatMarkdownTables(text) {
237 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
238 + function convertNewlinesToBreaks(text) {
2443 239 var lines = text.split('\n');
2444 - var result = [];
2445 - var i = 0;
240 + var formattedText = '';
2446 241
2447 - while (i < lines.length) {
2448 - // Check for a table: current line has pipes AND next line is a separator row
2449 - if (i + 1 < lines.length &&
2450 - lines[i].indexOf('|') !== -1 &&
2451 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2452 -
2453 - var tableLines = [];
2454 - var headerLine = lines[i];
2455 - var separatorLine = lines[i + 1];
2456 - tableLines.push(headerLine);
2457 - tableLines.push(separatorLine);
2458 -
2459 - // Collect remaining table rows
2460 - var j = i + 2;
2461 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2462 - tableLines.push(lines[j]);
2463 - j++;
2464 - }
2465 -
2466 - // Parse alignment from separator row
2467 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2468 - var alignments = sepCells.map(function(cell) {
2469 - var trimmed = cell.trim();
2470 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2471 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2472 - return 'left';
2473 - });
2474 -
2475 - // Build HTML table
2476 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2477 -
2478 - // Header row
2479 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2480 - html += '<thead><tr>';
2481 - headerCells.forEach(function(cell, idx) {
2482 - var align = alignments[idx] || 'left';
2483 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2484 - });
2485 - html += '</tr></thead>';
2486 -
2487 - // Body rows
2488 - html += '<tbody>';
2489 - for (var r = 2; r < tableLines.length; r++) {
2490 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2491 - html += '<tr>';
2492 - rowCells.forEach(function(cell, idx) {
2493 - var align = alignments[idx] || 'left';
2494 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2495 - });
2496 - html += '</tr>';
2497 - }
2498 - html += '</tbody></table></div>';
2499 -
2500 - result.push(html);
2501 - i = j;
2502 - } else {
2503 - result.push(lines[i]);
2504 - i++;
2505 - }
242 + for (var i = 0; i < lines.length; i++) {
243 + formattedText += lines[i] + '<br>';
2506 244 }
2507 245
2508 - return result.join('\n');
246 + return formattedText;
2509 247 }
2510 248
2511 - function sanitizeUserInput(text) {
2512 - const div = document.createElement('div');
2513 - div.textContent = text;
2514 - return div.innerHTML;
249 + // Copy to clipboard function
250 + // Function to copy text to clipboard
251 + function copyToClipboard(text) {
252 + var tempInput = $('<input>');
253 + $('body').append(tempInput);
254 + tempInput.val(text).select();
255 + document.execCommand('copy');
256 + tempInput.remove();
2515 257 }
2516 258
2517 - function escapeHtml(unsafe) {
2518 - // Skip escaping if it's already escaped or contains HTML code block markup
2519 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2520 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2521 - return unsafe;
2522 - }
2523 -
2524 - return unsafe
2525 - .replace(/&/g, "&amp;")
2526 - .replace(/</g, "&lt;")
2527 - .replace(/>/g, "&gt;")
2528 - .replace(/"/g, "&quot;")
2529 - .replace(/'/g, "&#039;");
2530 - }
2531 -
2532 - function decodeHTMLEntities(text) {
2533 - var textArea = document.createElement('textarea');
2534 - textArea.innerHTML = text;
2535 - return textArea.value;
2536 - }
2537 259
2538 - // ====================================
2539 - // UI & SCROLLING CONTROLS
2540 - // ====================================
2541 -
2542 - function scrollToBottom(botIdOrInstant, instant) {
2543 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2544 - var botId = 'default';
2545 - if (typeof botIdOrInstant === 'string') {
2546 - botId = botIdOrInstant;
2547 - instant = instant || false;
2548 - } else if (typeof botIdOrInstant === 'boolean') {
2549 - instant = botIdOrInstant;
2550 - } else {
2551 - instant = false;
2552 - }
260 +// Initialize session ID
261 +var sessionId = getChatSession();
2553 262
2554 - var chatBox = getElement(botId, 'chat-box');
2555 - if (instant) {
2556 - // Instantly set the scroll position to the bottom
2557 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2558 - } else {
2559 - // Use requestAnimationFrame for smoother scrolling if needed
2560 - let start = null;
2561 - const scrollHeight = chatBox.prop("scrollHeight");
2562 - const initialScroll = chatBox.scrollTop();
2563 - const distance = scrollHeight - initialScroll;
2564 - const duration = 500; // Duration in ms
2565 263
2566 - function smoothScroll(timestamp) {
2567 - if (!start) start = timestamp;
2568 - const progress = timestamp - start;
2569 - const currentScroll = initialScroll + (distance * (progress / duration));
2570 - chatBox.scrollTop(currentScroll);
2571 -
2572 - if (progress < duration) {
2573 - requestAnimationFrame(smoothScroll);
2574 - } else {
2575 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2576 - }
2577 - }
2578 -
2579 - requestAnimationFrame(smoothScroll);
2580 - }
2581 - }
2582 -
2583 - function scrollElementToTop(element, botId, topOffset) {
2584 - botId = botId || 'default';
2585 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2586 - var chatBox = getElement(botId, 'chat-box');
2587 - var elementTop = element.position().top + chatBox.scrollTop();
2588 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
2589 - }
2590 -
2591 - function showChatWidget(botId) {
2592 - botId = botId || 'default';
2593 - var $button = getElement(botId, 'floating-chatbot-button');
2594 - // First ensure display is set
2595 - $button.css('display', 'flex');
2596 - // Then handle the fade
2597 - $button.fadeTo(500, 1);
2598 - // Force visibility
2599 - $button.removeClass('hidden');
2600 - }
2601 -
2602 - function hideChatWidget(botId) {
2603 - botId = botId || 'default';
2604 - var $button = getElement(botId, 'floating-chatbot-button');
2605 - $button.css('display', 'none');
2606 - $button.addClass('hidden');
2607 - }
2608 -
2609 - function disableScroll() {
2610 - if (isMobile()) {
2611 - $('body').css('overflow', 'hidden');
2612 - }
2613 - }
2614 -
2615 - function enableScroll() {
2616 - if (isMobile()) {
2617 - $('body').css('overflow', '');
2618 - }
2619 - }
2620 -
2621 - function isMobile() {
2622 - // This can be a simple check, or more sophisticated detection of mobile devices
2623 - return window.innerWidth <= 768; // Example threshold for mobile devices
2624 - }
2625 -
2626 - function setFullHeight() {
2627 - var vh = $(window).innerHeight() * 0.01;
2628 - $(':root').css('--vh', vh + 'px');
2629 - }
2630 -
2631 -
2632 - // ====================================
2633 - // NOTIFICATION SYSTEM
2634 - // ====================================
2635 -
2636 - function createNotificationBadge() {
2637 - const chatButton = document.getElementById('floating-chatbot-button');
2638 -
2639 - if (!chatButton) return;
2640 -
2641 - // Remove any existing badge first
2642 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2643 - if (existingBadge) {
2644 - existingBadge.remove();
2645 - }
2646 -
2647 - notificationBadge = document.createElement('div');
2648 - notificationBadge.className = 'chat-notification-badge';
2649 - notificationBadge.style.cssText = `
2650 - display: none;
2651 - position: absolute;
2652 - top: -5px;
2653 - right: -5px;
2654 - background-color: red;
2655 - color: white;
2656 - border-radius: 50%;
2657 - padding: 4px 8px;
2658 - font-size: 12px;
2659 - font-weight: bold;
2660 - z-index: 10001;
2661 - `;
2662 - chatButton.style.position = 'relative';
2663 - chatButton.appendChild(notificationBadge);
2664 -
2665 - }
2666 -
2667 - function showNotification(botId) {
2668 - botId = botId || 'default';
2669 - const badge = getElementDOM(botId, 'chat-notification-badge');
2670 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2671 - if (badge && $floatingChatbot.hasClass('hidden')) {
2672 - badge.style.display = 'block';
2673 - badge.textContent = '1';
2674 - }
2675 - }
2676 -
2677 - function hideNotification(botId) {
2678 - botId = botId || 'default';
2679 - const badge = getElementDOM(botId, 'chat-notification-badge');
2680 - if (badge) {
2681 - badge.style.display = 'none';
2682 - }
2683 - }
2684 -
2685 - function startNotificationChecking(botId) {
2686 - botId = botId || 'default';
2687 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2688 - if (!chatPersistenceEnabled) return;
2689 -
2690 - createNotificationBadge(botId);
2691 - var instance = MxChatInstances.get(botId);
2692 - instance.notificationCheckInterval = setInterval(function() {
2693 - checkForNewMessages(botId);
2694 - }, 30000); // Check every 30 seconds
2695 - }
2696 -
2697 - function stopNotificationChecking(botId) {
2698 - botId = botId || 'default';
2699 - var instance = MxChatInstances.get(botId);
2700 - if (instance.notificationCheckInterval) {
2701 - clearInterval(instance.notificationCheckInterval);
2702 - }
2703 - }
2704 -
2705 - function checkForNewMessages() {
2706 - const sessionId = getChatSession();
2707 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2708 -
2709 - if (!chatPersistenceEnabled) return;
2710 -
2711 - $.ajax({
2712 - url: mxchatChat.ajax_url,
2713 - type: 'POST',
2714 - data: {
2715 - action: 'mxchat_check_new_messages',
2716 - session_id: sessionId,
2717 - last_seen_id: lastSeenMessageId,
2718 - nonce: mxchatChat.nonce
2719 - },
2720 - success: function(response) {
2721 - if (response.success && response.data.hasNewMessages) {
2722 - showNotification();
2723 - }
2724 - }
2725 - });
2726 - }
2727 -
2728 -
2729 -// ====================================
2730 -// LIVE AGENT FUNCTIONALITY
2731 -// ====================================
2732 -
2733 -function startPolling(botId) {
2734 - botId = botId || 'default';
2735 - var instance = MxChatInstances.get(botId);
2736 - // Clear any existing interval first
2737 - stopPolling(botId);
2738 - instance.pollingInterval = setInterval(function() {
2739 - checkForAgentMessages(botId);
2740 - }, 5000);
2741 -}
2742 -
2743 -function stopPolling(botId) {
2744 - botId = botId || 'default';
2745 - var instance = MxChatInstances.get(botId);
2746 - if (instance.pollingInterval) {
2747 - clearInterval(instance.pollingInterval);
2748 - instance.pollingInterval = null;
2749 - }
2750 -}
2751 -
2752 -function checkForAgentMessages(botId) {
2753 - botId = botId || 'default';
2754 - var instance = MxChatInstances.get(botId);
2755 - const sessionId = getChatSession(botId);
264 +function callMxChat(message, callback) {
265 + var sessionId = getChatSession();
2756 266 $.ajax({
2757 267 url: mxchatChat.ajax_url,
2758 268 type: 'POST',
2759 269 dataType: 'json',
2760 270 data: {
2761 - action: 'mxchat_fetch_new_messages',
271 + action: 'mxchat_handle_chat_request',
272 + message: message,
2762 273 session_id: sessionId,
2763 - last_seen_id: instance.lastSeenMessageId,
2764 - persistence_enabled: 'true',
2765 274 nonce: mxchatChat.nonce
2766 275 },
2767 - success: function (response) {
2768 - if (response.success && response.data?.new_messages) {
2769 - let hasNewMessage = false;
2770 -
2771 - response.data.new_messages.forEach(function (message) {
2772 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2773 - hasNewMessage = true;
2774 - appendMessage("agent", message.content, '', [], false, botId);
2775 - instance.lastSeenMessageId = message.id;
2776 - instance.processedMessageIds.add(message.id);
2777 - }
2778 - });
2779 -
2780 - if (hasNewMessage) {
2781 - enableChatInput(botId);
2782 - }
2783 -
2784 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2785 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2786 - showNotification(botId);
2787 - }
2788 -
2789 - scrollToBottom(botId, true);
276 + success: function(response) {
277 + // Check for redirect_url in the response and redirect
278 + if (response.redirect_url) {
279 + window.location.href = response.redirect_url;
280 + } else if (response.message) {
281 + callback(response.message);
282 + } else if (response.completion && response.completion.text) {
283 + // Handle Claude's response format
284 + callback(response.completion.text);
285 + } else {
286 + // Handle unknown response format
287 + appendMessage("bot", "Sorry, I couldn't process the response.");
2790 288 }
2791 -
2792 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2793 - if (response.success && response.data?.chat_mode) {
2794 - updateChatModeIndicator(response.data.chat_mode, botId);
2795 - }
2796 289 },
2797 - error: function (xhr, status, error) {
2798 - // Polling error - silently continue
290 + error: function(xhr, status, error) {
291 + appendMessage("bot", "Error communicating with the server.");
2799 292 }
2800 293 });
2801 294 }
2802 295
2803 - // ====================================
2804 - // CHAT HISTORY & PERSISTENCE
2805 - // ====================================
2806 296
2807 -function loadChatHistory(botId, onComplete) {
2808 - botId = botId || 'default';
2809 - var instance = MxChatInstances.get(botId);
297 +function loadChatHistory() {
298 + var sessionId = getChatSession();
2810 299
2811 - // Prevent duplicate loading
2812 - if (instance.chatHistoryLoaded) {
2813 - if (onComplete) onComplete();
2814 - return;
2815 - }
300 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; // Reading from localized script
2816 301
2817 - // Use getChatSession which returns null if no session exists (does NOT create one)
2818 - var sessionId = getChatSession(botId);
2819 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
302 + console.log("Chat persistence enabled: ", chatPersistenceEnabled);
303 + console.log("Session ID for history loading: ", sessionId);
2820 304
2821 - // No session yet — nothing to load. History will load after first message via ensureSession.
2822 - if (!sessionId) {
2823 - instance.chatHistoryLoaded = true;
2824 - if (onComplete) onComplete();
2825 - return;
2826 - }
2827 -
2828 305 if (chatPersistenceEnabled && sessionId) {
306 + console.log("Loading chat history for session ID:", sessionId);
2829 307 $.ajax({
2830 308 url: mxchatChat.ajax_url,
2831 309 type: 'POST',
2832 310 dataType: 'json',
@@ -2834,1663 +312,250 @@
2834 312 action: 'mxchat_fetch_conversation_history',
2835 313 session_id: sessionId
2836 314 },
2837 315 success: function(response) {
2838 - // Handle session reset (IP changed while user was away)
2839 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2840 - // Silent reset — new session but don't clear UI
2841 - MxChatInstances.silentResetSession(botId);
2842 - instance.chatHistoryLoaded = true; // Prevent retry loop
2843 - if (onComplete) onComplete();
2844 - return;
2845 - }
316 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
317 + var $chatBox = $('#chat-box');
318 + var $fragment = $(document.createDocumentFragment());
2846 319
2847 - // Check if the response indicates success
2848 - if (response.success) {
2849 - // Handle case where conversation data exists and is an array
2850 - if (response.data && Array.isArray(response.data.conversation)) {
2851 - var $chatBox = getElement(botId, 'chat-box');
2852 - var $fragment = $(document.createDocumentFragment());
2853 - let highestMessageId = instance.lastSeenMessageId;
320 + $.each(response.data.conversation, function(index, message) {
321 + var messageElement = $('<div>').addClass(message.role === 'user' ? 'user-message' : 'bot-message')
322 + .css({
323 + 'background': message.role === 'user' ? userMessageBgColor : botMessageBgColor,
324 + 'color': message.role === 'user' ? userMessageFontColor : botMessageFontColor
325 + })
326 + .html(linkify(formatBoldText(convertNewlinesToBreaks(message.content))));
327 + $fragment.append(messageElement);
328 + });
2854 329
2855 - // Update chat mode if provided
2856 - if (response.data.chat_mode) {
2857 - updateChatModeIndicator(response.data.chat_mode, botId);
2858 - }
330 + $chatBox.append($fragment);
331 + scrollToBottom(true);
2859 332
2860 - // Only process if there are actual messages
2861 - if (response.data.conversation.length > 0) {
2862 - // IMPORTANT: Clear existing messages before loading history
2863 - $chatBox.empty();
333 + // Hide popular questions if chat history exists
334 + if (response.data.conversation.length > 0) {
335 + $('#mxchat-popular-questions').hide();
336 + }
2864 337
2865 - $.each(response.data.conversation, function(index, message) {
2866 - // Skip agent messages if persistence is off
2867 - if (!chatPersistenceEnabled && message.role === 'agent') {
2868 - return;
2869 - }
2870 -
2871 - var messageClass, messageBgColor, messageFontColor;
2872 -
2873 - switch (message.role) {
2874 - case 'user':
2875 - messageClass = 'user-message';
2876 - messageBgColor = userMessageBgColor;
2877 - messageFontColor = userMessageFontColor;
2878 - break;
2879 - case 'agent':
2880 - messageClass = 'agent-message';
2881 - messageBgColor = liveAgentMessageBgColor;
2882 - messageFontColor = liveAgentMessageFontColor;
2883 - break;
2884 - default:
2885 - messageClass = 'bot-message';
2886 - messageBgColor = botMessageBgColor;
2887 - messageFontColor = botMessageFontColor;
2888 - break;
2889 - }
2890 -
2891 - var messageElement = $('<div>').addClass(messageClass)
2892 - .css({
2893 - 'background': messageBgColor,
2894 - 'color': messageFontColor
2895 - });
2896 -
2897 - var content = message.content;
2898 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2899 - content = decodeHTMLEntities(content);
2900 -
2901 - // Skip linkify for messages containing structured HTML
2902 - // (forms, product cards, galleries, etc.) to avoid
2903 - // markdown formatting corrupting HTML attributes
2904 - // (e.g. underscores in name="field_name" becoming <em> tags)
2905 - if (content.includes("mxchat-product-card") ||
2906 - content.includes("mxchat-image-gallery") ||
2907 - content.includes("mxchat-featured-products") ||
2908 - content.includes("<form") ||
2909 - content.includes("<input") ||
2910 - content.includes("<select") ||
2911 - content.includes("<textarea")) {
2912 - messageElement.html(content);
2913 - } else {
2914 - var formattedContent = linkify(content);
2915 - messageElement.html(formattedContent);
2916 - }
2917 -
2918 - $fragment.append(messageElement);
2919 -
2920 - // Track message IDs
2921 - if (message.id) {
2922 - highestMessageId = Math.max(highestMessageId, message.id);
2923 - instance.processedMessageIds.add(message.id);
2924 - }
2925 - });
2926 -
2927 - // Only append messages and scroll if we have content
2928 - $chatBox.append($fragment);
2929 - scrollToBottom(botId, true);
2930 -
2931 - // Collapse quick questions if we have conversation history
2932 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2933 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2934 - collapseQuickQuestions(botId);
2935 - }
2936 -
2937 - // Update lastSeenMessageId after history loads
2938 - instance.lastSeenMessageId = highestMessageId;
2939 -
2940 - // Only update chat mode if persistence is enabled and we have messages
2941 - if (chatPersistenceEnabled) {
2942 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2943 - if (lastMessage.role === 'agent') {
2944 - updateChatModeIndicator('agent', botId);
2945 - }
2946 - }
2947 -
2948 - // Mark as loaded ONLY after successful load
2949 - instance.chatHistoryLoaded = true;
2950 - }
2951 - }
338 + } else {
339 + console.warn("No conversation history found.");
2952 340 }
2953 - if (onComplete) onComplete();
2954 341 },
2955 342 error: function(xhr, status, error) {
2956 - // Error loading chat history - silently continue
2957 - if (onComplete) onComplete();
343 + console.error("Error loading chat history:", status, error);
344 + appendMessage("bot", "Unable to load chat history.");
2958 345 }
2959 346 });
2960 347 } else {
2961 - if (onComplete) onComplete();
348 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
2962 349 }
2963 350 }
2964 351
2965 352
2966 - // ====================================
2967 - // FILE UPLOAD FUNCTIONALITY
2968 - // ====================================
2969 -
2970 - function addSafeEventListener(elementId, eventType, handler) {
2971 - const element = document.getElementById(elementId);
2972 - if (element) {
2973 - element.addEventListener(eventType, handler);
2974 - }
2975 - }
2976 -
2977 - function showActivePdf(filename, botId) {
2978 - botId = botId || 'default';
2979 - const container = getElementDOM(botId, 'active-pdf-container');
2980 - const nameElement = getElementDOM(botId, 'active-pdf-name');
353 +$(document).ready(function() {
354 + loadChatHistory();
355 +});
2981 356
2982 - if (!container || !nameElement) {
2983 - return;
2984 - }
2985 357
2986 - nameElement.textContent = filename;
2987 - container.style.display = 'flex';
2988 - }
2989 358
2990 - function showActiveWord(filename, botId) {
2991 - botId = botId || 'default';
2992 - const container = getElementDOM(botId, 'active-word-container');
2993 - const nameElement = getElementDOM(botId, 'active-word-name');
2994 -
2995 - if (!container || !nameElement) {
2996 - return;
2997 - }
2998 -
2999 - nameElement.textContent = filename;
3000 - container.style.display = 'flex';
359 + // Helper function to check if a string is an image HTML
360 + function isImageHtml(str) {
361 + return str.startsWith('<img') && str.endsWith('>');
3001 362 }
3002 363
3003 - function removeActivePdf(botId) {
3004 - botId = botId || 'default';
3005 - var instance = MxChatInstances.get(botId);
3006 - const container = getElementDOM(botId, 'active-pdf-container');
3007 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3008 -
3009 - if (!container || !nameElement || !instance.activePdfFile) return;
3010 -
3011 - fetch(mxchatChat.ajax_url, {
3012 - method: 'POST',
3013 - headers: {
3014 - 'Content-Type': 'application/x-www-form-urlencoded',
3015 - },
3016 - body: new URLSearchParams({
3017 - 'action': 'mxchat_remove_pdf',
3018 - 'session_id': getChatSession(botId),
3019 - 'nonce': mxchatChat.nonce
3020 - })
3021 - })
3022 - .then(response => response.json())
3023 - .then(data => {
3024 - if (data.success) {
3025 - container.style.display = 'none';
3026 - nameElement.textContent = '';
3027 - instance.activePdfFile = null;
3028 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
3029 - }
3030 - })
3031 - .catch(error => {
3032 - // Error removing PDF - silently continue
3033 - });
364 + // Function to remove thinking dots
365 + function removeThinkingDots() {
366 + $('.thinking-dots').closest('.temporary-message').remove();
3034 367 }
3035 368
3036 - function removeActiveWord(botId) {
3037 - botId = botId || 'default';
3038 - var instance = MxChatInstances.get(botId);
3039 - const container = getElementDOM(botId, 'active-word-container');
3040 - const nameElement = getElementDOM(botId, 'active-word-name');
3041 -
3042 - if (!container || !nameElement || !instance.activeWordFile) return;
3043 -
3044 - fetch(mxchatChat.ajax_url, {
3045 - method: 'POST',
3046 - headers: {
3047 - 'Content-Type': 'application/x-www-form-urlencoded',
3048 - },
3049 - body: new URLSearchParams({
3050 - 'action': 'mxchat_remove_word',
3051 - 'session_id': getChatSession(botId),
3052 - 'nonce': mxchatChat.nonce
3053 - })
3054 - })
3055 - .then(response => response.json())
3056 - .then(data => {
3057 - if (data.success) {
3058 - container.style.display = 'none';
3059 - nameElement.textContent = '';
3060 - instance.activeWordFile = null;
3061 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
3062 - }
3063 - })
3064 - .catch(error => {
3065 - // Error removing Word document - silently continue
3066 - });
369 + function isMobile() {
370 + // This can be a simple check, or more sophisticated detection of mobile devices
371 + return window.innerWidth <= 768; // Example threshold for mobile devices
3067 372 }
3068 373
3069 - // ====================================
3070 - // CONSENT & COMPLIANCE (GDPR)
3071 - // ====================================
3072 -
3073 - function initializeChatVisibility(botId) {
3074 - botId = botId || 'default';
3075 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3076 - mxchatChat.complianz_toggle === '1' ||
3077 - mxchatChat.complianz_toggle === 1;
3078 -
3079 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3080 - // Initial check
3081 - checkConsentAndShowChat(botId);
3082 -
3083 - // Listen for consent changes
3084 - $(document).on('cmplz_status_change', function(event) {
3085 - checkConsentAndShowChat(botId);
3086 - });
3087 - } else {
3088 - // If Complianz is not enabled, always show
3089 - getElement(botId, 'floating-chatbot-button')
3090 - .css('display', 'flex')
3091 - .removeClass('hidden no-consent')
3092 - .fadeTo(500, 1);
3093 -
3094 - // Also check pre-chat message when Complianz is not enabled
3095 - checkPreChatDismissal(botId);
374 + function disableScroll() {
375 + if (isMobile()) {
376 + $('body').css('overflow', 'hidden');
3096 377 }
3097 378 }
3098 379
3099 -
3100 - function checkConsentAndShowChat(botId) {
3101 - botId = botId || 'default';
3102 - var consentStatus = cmplz_has_consent('marketing');
3103 - var consentType = complianz.consenttype;
3104 -
3105 - let $widget = getElement(botId, 'floating-chatbot-button');
3106 - let $chatbot = getElement(botId, 'floating-chatbot');
3107 - let $preChat = getElement(botId, 'pre-chat-message');
3108 -
3109 - if (consentStatus === true) {
3110 - $widget
3111 - .removeClass('no-consent')
3112 - .css('display', 'flex')
3113 - .removeClass('hidden')
3114 - .fadeTo(500, 1);
3115 - $chatbot.removeClass('no-consent');
3116 -
3117 - // Show pre-chat message if not dismissed
3118 - checkPreChatDismissal(botId);
3119 - } else {
3120 - $widget
3121 - .addClass('no-consent')
3122 - .fadeTo(500, 0, function() {
3123 - $(this)
3124 - .css('display', 'none')
3125 - .addClass('hidden');
3126 - });
3127 - $chatbot.addClass('no-consent');
3128 -
3129 - // Hide pre-chat message when no consent
3130 - $preChat.hide();
380 + function enableScroll() {
381 + if (isMobile()) {
382 + $('body').css('overflow', '');
3131 383 }
3132 384 }
3133 385
3134 -
3135 - // ====================================
3136 - // PRE-CHAT MESSAGE HANDLING
3137 - // ====================================
3138 -
3139 - function checkPreChatDismissal(botId) {
3140 - botId = botId || 'default';
3141 - try {
3142 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3143 - if (dismissedAt) {
3144 - // Re-show after 24 hours
3145 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3146 - if (elapsed < 86400000) {
3147 - getElement(botId, 'pre-chat-message').hide();
3148 - return;
3149 - }
3150 - // Expired — clear and show again
3151 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
3152 - }
3153 - getElement(botId, 'pre-chat-message').fadeIn(250);
3154 - } catch (e) {
3155 - // localStorage unavailable — show the message
3156 - getElement(botId, 'pre-chat-message').fadeIn(250);
3157 - }
386 + // Function to show the chatbot widget (moved outside the Complianz logic)
387 + function showChatWidget() {
388 + setTimeout(function() {
389 + $('#floating-chatbot-button').css('display', 'flex').fadeTo(500, 1);
390 + }, 250);
3158 391 }
3159 392
3160 - function handlePreChatDismissal(botId) {
3161 - botId = botId || 'default';
3162 - getElement(botId, 'pre-chat-message').fadeOut(200);
3163 - try {
3164 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3165 - } catch (e) {
3166 - // localStorage unavailable — dismissal won't persist
3167 - }
393 + // Function to hide the chatbot widget
394 + function hideChatWidget() {
395 + $('#floating-chatbot-button').css('display', 'none');
3168 396 }
3169 -
3170 -
3171 - // ====================================
3172 - // UTILITY FUNCTIONS
3173 - // ====================================
3174 397
3175 - function copyToClipboard(text) {
3176 - var tempInput = $('<input>');
3177 - $('body').append(tempInput);
3178 - tempInput.val(text).select();
3179 - document.execCommand('copy');
3180 - tempInput.remove();
398 +// Pre-chat dismissal check function (wrapped in a function for reuse)
399 + function checkPreChatDismissal() {
400 + $.ajax({
401 + url: mxchatChat.ajax_url,
402 + type: 'POST',
403 + data: {
404 + action: 'mxchat_check_pre_chat_message_status',
405 + _ajax_nonce: mxchatChat.nonce
406 + },
407 + success: function(response) {
408 + if (response.success && !response.data.dismissed) {
409 + $('#pre-chat-message').fadeIn(250);
410 + } else {
411 + $('#pre-chat-message').hide();
412 + }
413 + },
414 + error: function() {
415 + console.error('Failed to check pre-chat message dismissal status.');
416 + }
417 + });
3181 418 }
3182 419
3183 -
3184 - function isImageHtml(str) {
3185 - return str.startsWith('<img') && str.endsWith('>');
3186 - }
3187 -
3188 -
3189 - // ====================================
3190 - // EVENT HANDLERS & INITIALIZATION
3191 - // ====================================
3192 -
3193 -$(document).on('click', '.mxchat-popular-question', function () {
3194 - var question = $(this).text();
3195 - var botId = getBotIdFromElement(this);
3196 -
3197 - // Append the question as if the user typed it
3198 - appendMessage("user", question, '', [], false, botId);
3199 -
3200 - // Only collapse if there are questions
3201 - if (hasQuickQuestions(botId)) {
3202 - collapseQuickQuestions(botId);
3203 - }
3204 -
3205 - // Send the question to the server
3206 - sendMessageToChatbot(question, botId);
3207 -});
3208 -
3209 -$(document).on('click', '.questions-toggle-btn', function(e) {
3210 - e.preventDefault();
3211 - e.stopPropagation();
3212 - var botId = getBotIdFromElement(this);
3213 - expandQuickQuestions(botId);
3214 -});
3215 -
3216 -$(document).on('click', '.questions-collapse-btn', function(e) {
3217 - e.preventDefault();
3218 - e.stopPropagation();
3219 - var botId = getBotIdFromElement(this);
3220 - collapseQuickQuestions(botId);
3221 -});
3222 -
3223 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3224 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3225 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3226 - if (e.type === 'keydown') {
3227 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3228 - e.preventDefault();
3229 - }
3230 - var botId = getBotIdFromElement(this);
3231 - var $chatbot = getElement(botId, 'floating-chatbot');
3232 - var $badge = getElement(botId, 'chat-notification-badge');
3233 - var $preChat = getElement(botId, 'pre-chat-message');
3234 -
3235 - if ($chatbot.hasClass('hidden')) {
3236 - $chatbot.removeClass('hidden').addClass('visible')
3237 - .attr('aria-modal', 'true').attr('role', 'dialog');
3238 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3239 - $badge.hide(); // Hide notification when opening chat
3240 - disableScroll();
3241 - $preChat.fadeOut(250);
3242 -
3243 - // First open per page load: re-fetch behavior settings in case
3244 - // this page's inline values came from a stale full-page cache
3245 - // (plan-32db95). Idempotent — later opens are a no-op.
3246 - mxchatRefreshDynamicSettings();
3247 -
3248 - // Load chat history for returning visitors (persistence)
3249 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3250 - if (chatPersistenceEnabled) {
3251 - MxChatInstances.ensureSession(botId);
420 + // Function to dismiss pre-chat message for 24 hours
421 + function handlePreChatDismissal() {
422 + $('#pre-chat-message').fadeOut(200);
423 + $.ajax({
424 + url: mxchatChat.ajax_url,
425 + type: 'POST',
426 + data: {
427 + action: 'mxchat_dismiss_pre_chat_message',
428 + _ajax_nonce: mxchatChat.nonce
429 + },
430 + success: function() {
431 + $('#pre-chat-message').hide();
432 + },
433 + error: function() {
434 + console.error('Failed to dismiss pre-chat message.');
3252 435 }
3253 -
3254 - // Deferred email check — only on first widget open
3255 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3256 - var instance = MxChatInstances.get(botId);
3257 - if (emailBlocker && !instance.emailCheckDone) {
3258 - instance.emailCheckDone = true;
3259 - resolveEmailState(botId);
3260 - } else if (!emailBlocker) {
3261 - // No email collection — still route through showChatContainerForBot
3262 - // so the loader is shown while chat history loads
3263 - showChatContainerForBot(botId);
3264 - }
3265 -
3266 - // Move keyboard focus into the message input after the open transition.
3267 - setTimeout(function() {
3268 - var chatInput = getElementDOM(botId, 'chat-input');
3269 - if (chatInput && !chatInput.disabled) {
3270 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3271 - }
3272 - }, 300);
3273 - } else {
3274 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3275 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
3276 - enableScroll();
3277 - checkPreChatDismissal(botId);
3278 - }
3279 - });
3280 -
3281 - // Allow clicking anywhere on the title bar to close the chatbot.
3282 - // Returns keyboard focus to the launcher so keyboard users don't get
3283 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3284 - // heuristic-based so mouse-triggered close won't show a focus ring.
3285 - $(document).on('click', '.chatbot-top-bar', function() {
3286 - var botId = getBotIdFromElement(this);
3287 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3288 - var $launcher = getElement(botId, 'floating-chatbot-button');
3289 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3290 - enableScroll();
3291 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3292 - });
3293 -
3294 - // Global Escape-key handler — closes any visible chat widget and
3295 - // returns focus to its launcher. Standard modal-dismissal pattern;
3296 - // pairs with aria-modal="true" set on the widget when it opens.
3297 - $(document).on('keydown', function(e) {
3298 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3299 - var $visible = $('.floating-chatbot.visible');
3300 - if (!$visible.length) return;
3301 - e.preventDefault();
3302 - $visible.each(function() {
3303 - var botId = getBotIdFromElement(this);
3304 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3305 - var $launcher = getElement(botId, 'floating-chatbot-button');
3306 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3307 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3308 436 });
3309 - enableScroll();
3310 - });
437 + }
3311 438
439 + // Handle pre-chat message dismissal on button click
3312 440 $(document).on('click', '.close-pre-chat-message', function(e) {
3313 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3314 - var botId = getBotIdFromElement(this);
3315 - handlePreChatDismissal(botId);
441 + e.stopPropagation();
442 + handlePreChatDismissal();
3316 443 });
3317 444
445 + // Function for Complianz logic
446 + var applyComplianzLogic = mxchatChat.complianz_toggle;
447 + if (applyComplianzLogic) {
448 + function checkConsentAndShowChat() {
449 + var consentStatus = typeof cmplz_has_consent === "function" && cmplz_has_consent('marketing');
450 + var consentType = typeof complianz !== 'undefined' ? complianz.consenttype : null;
3318 451
3319 - // PDF upload button handlers - use class selector
3320 - $(document).on('click', '.pdf-upload-btn', function() {
3321 - var botId = getBotIdFromElement(this);
3322 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3323 - if (pdfInput) pdfInput.click();
3324 - });
3325 -
3326 - // Word upload button handlers - use class selector
3327 - $(document).on('click', '.word-upload-btn', function() {
3328 - var botId = getBotIdFromElement(this);
3329 - var wordInput = getElementDOM(botId, 'word-upload');
3330 - if (wordInput) wordInput.click();
3331 - });
3332 -
3333 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3334 - $(document).on('change', '.pdf-upload', async function(e) {
3335 - var botId = getBotIdFromElement(this);
3336 - var instance = MxChatInstances.get(botId);
3337 - const file = this.files[0];
3338 - const sessionId = MxChatInstances.ensureSession(botId);
3339 -
3340 - if (!file || file.type !== 'application/pdf') {
3341 - alert('Please select a valid PDF file.');
3342 - return;
3343 - }
3344 -
3345 - if (!sessionId) {
3346 - alert('Error: No session ID found');
3347 - return;
3348 - }
3349 -
3350 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3351 - alert('Error: Ajax configuration missing');
3352 - return;
3353 - }
3354 -
3355 - // Disable buttons and show loading state
3356 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3357 - const sendBtn = getElementDOM(botId, 'send-button');
3358 - if (!uploadBtn) return;
3359 - const originalBtnContent = uploadBtn.innerHTML;
3360 -
3361 - try {
3362 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3363 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3364 - const formData = new FormData();
3365 - formData.append('action', 'mxchat_upload_pdf');
3366 - formData.append('pdf_file', file);
3367 - formData.append('session_id', sessionId);
3368 - formData.append('nonce', mxchatChat.nonce);
3369 -
3370 - uploadBtn.disabled = true;
3371 - if (sendBtn) sendBtn.disabled = true;
3372 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3373 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3374 - </svg>`;
3375 -
3376 - const response = await fetch(mxchatChat.ajax_url, {
3377 - method: 'POST',
3378 - body: formData
3379 - });
3380 -
3381 - const data = await response.json();
3382 -
3383 - if (data.success) {
3384 - // Hide popular questions if they exist
3385 - if (hasQuickQuestions(botId)) {
3386 - collapseQuickQuestions(botId);
3387 - }
3388 -
3389 - // Show the active PDF name
3390 - showActivePdf(data.data.filename, botId);
3391 -
3392 - appendMessage('bot', data.data.message, '', [], false, botId);
3393 - scrollToBottom(botId);
3394 - instance.activePdfFile = data.data.filename;
452 + if (consentType === 'optin' && !consentStatus) {
453 + hideChatWidget();
454 + } else if (consentType === 'optout' && !consentStatus) {
455 + hideChatWidget();
3395 456 } else {
3396 - alert('Failed to upload PDF. Please try again.');
457 + showChatWidget();
458 + checkPreChatDismissal(); // Ensure we check dismissal after consent is handled
3397 459 }
3398 - } catch (error) {
3399 - alert('Error uploading file. Please try again.');
3400 - } finally {
3401 - uploadBtn.disabled = false;
3402 - if (sendBtn) sendBtn.disabled = false;
3403 - uploadBtn.innerHTML = originalBtnContent;
3404 - this.value = ''; // Reset file input
3405 460 }
3406 - });
3407 -
3408 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3409 - $(document).on('change', '.word-upload', async function(e) {
3410 - var botId = getBotIdFromElement(this);
3411 - var instance = MxChatInstances.get(botId);
3412 - const file = this.files[0];
3413 - const sessionId = MxChatInstances.ensureSession(botId);
3414 461
3415 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3416 - alert('Please select a valid Word document (.docx).');
3417 - return;
3418 - }
3419 -
3420 - if (!sessionId) {
3421 - alert('Error: No session ID found');
3422 - return;
3423 - }
3424 -
3425 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3426 - alert('Error: Ajax configuration missing');
3427 - return;
3428 - }
3429 -
3430 - // Disable buttons and show loading state
3431 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3432 - const sendBtn = getElementDOM(botId, 'send-button');
3433 - if (!uploadBtn) return;
3434 - const originalBtnContent = uploadBtn.innerHTML;
3435 -
3436 - try {
3437 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3438 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3439 - const formData = new FormData();
3440 - formData.append('action', 'mxchat_upload_word');
3441 - formData.append('word_file', file);
3442 - formData.append('session_id', sessionId);
3443 - formData.append('nonce', mxchatChat.nonce);
3444 -
3445 - uploadBtn.disabled = true;
3446 - if (sendBtn) sendBtn.disabled = true;
3447 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3448 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3449 - </svg>`;
3450 -
3451 - const response = await fetch(mxchatChat.ajax_url, {
3452 - method: 'POST',
3453 - body: formData
3454 - });
3455 -
3456 - const data = await response.json();
3457 -
3458 - if (data.success) {
3459 - // Hide popular questions if they exist
3460 - if (hasQuickQuestions(botId)) {
3461 - collapseQuickQuestions(botId);
3462 - }
3463 -
3464 - // Show the active Word document name
3465 - showActiveWord(data.data.filename, botId);
3466 -
3467 - appendMessage('bot', data.data.message, '', [], false, botId);
3468 - scrollToBottom(botId);
3469 - instance.activeWordFile = data.data.filename;
3470 - } else {
3471 - alert('Failed to upload Word document. Please try again.');
3472 - }
3473 - } catch (error) {
3474 - alert('Error uploading file. Please try again.');
3475 - } finally {
3476 - uploadBtn.disabled = false;
3477 - if (sendBtn) sendBtn.disabled = false;
3478 - uploadBtn.innerHTML = originalBtnContent;
3479 - this.value = ''; // Reset file input
3480 - }
3481 - });
3482 -
3483 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3484 - $(document).on('click', '.remove-pdf-btn', function(e) {
3485 - e.preventDefault();
3486 - e.stopPropagation();
3487 - removeActivePdf(getBotIdFromElement(this));
3488 - });
3489 -
3490 - $(document).on('click', '.remove-word-btn', function(e) {
3491 - e.preventDefault();
3492 - e.stopPropagation();
3493 - removeActiveWord(getBotIdFromElement(this));
3494 - });
3495 -
3496 - // Window resize handlers
3497 - $(window).on('resize orientationchange', function() {
3498 - setFullHeight();
3499 - });
3500 -
3501 -
3502 - // ====================================
3503 - // TOOLBAR & STYLING SETUP
3504 - // ====================================
3505 -
3506 - // Apply toolbar settings
3507 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3508 - $('.chat-toolbar').show();
3509 - } else {
3510 - $('.chat-toolbar').hide();
3511 - }
3512 -
3513 - // Apply toolbar icon colors
3514 - const toolbarElements = [
3515 - '#mxchat-chatbot .toolbar-btn svg',
3516 - '#mxchat-chatbot .active-pdf-name',
3517 - '#mxchat-chatbot .active-word-name',
3518 - '#mxchat-chatbot .remove-pdf-btn svg',
3519 - '#mxchat-chatbot .remove-word-btn svg',
3520 - '#mxchat-chatbot .toolbar-perplexity svg'
3521 - ];
3522 -
3523 - toolbarElements.forEach(selector => {
3524 - $(selector).css({
3525 - 'fill': toolbarIconColor,
3526 - 'stroke': toolbarIconColor,
3527 - 'color': toolbarIconColor
462 + checkConsentAndShowChat();
463 + $(document).on('cmplz_status_change', function(event, category) {
464 + checkConsentAndShowChat();
3528 465 });
3529 - });
3530 -
3531 -
3532 -// ====================================
3533 -// INIT LOADER & CHAT CONTAINER HELPERS
3534 -// ====================================
3535 -// These must be outside the email collection block so they're always available
3536 -// (used by persistence loading even when email collection is off)
3537 -
3538 -function showInitLoader(botId) {
3539 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3540 - if (loader) loader.style.display = 'flex';
3541 -}
3542 -
3543 -function hideInitLoader(botId) {
3544 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3545 - if (loader) loader.style.display = 'none';
3546 -}
3547 -
3548 -function showEmailFormForBot(botId) {
3549 - hideInitLoader(botId);
3550 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3551 - var chatContainer = getElementDOM(botId, 'chat-container');
3552 - if (emailBlocker) emailBlocker.style.display = 'flex';
3553 - if (chatContainer) chatContainer.style.display = 'none';
3554 -}
3555 -
3556 -function showChatContainerForBot(botId) {
3557 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3558 - var chatContainer = getElementDOM(botId, 'chat-container');
3559 - if (emailBlocker) emailBlocker.style.display = 'none';
3560 -
3561 - var instance = MxChatInstances.get(botId);
3562 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3563 -
3564 - // If persistence is on and history hasn't loaded yet, show loader
3565 - // while history loads to prevent flash of empty chat
3566 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3567 - if (chatContainer) chatContainer.style.display = 'none';
3568 - showInitLoader(botId);
3569 - loadChatHistory(botId, function() {
3570 - hideInitLoader(botId);
3571 - if (chatContainer) chatContainer.style.display = 'flex';
3572 - scrollToBottom(botId, true);
3573 - });
3574 466 } else {
3575 - hideInitLoader(botId);
3576 - if (chatContainer) chatContainer.style.display = 'flex';
3577 - if (typeof loadChatHistory === 'function') {
3578 - loadChatHistory(botId);
3579 - }
467 + showChatWidget();
468 + checkPreChatDismissal(); // Always check pre-chat dismissal when consent logic is not applied
3580 469 }
3581 -}
3582 470
3583 -// ====================================
3584 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3585 -// ====================================
3586 -// Only run email collection setup if it's enabled
3587 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3588 -
3589 - // Track submitting state per bot
3590 - const emailSubmittingState = {};
3591 -
3592 - // Add CSS animations for email form (once globally)
3593 - if (!document.getElementById('email-error-styles')) {
3594 - const style = document.createElement('style');
3595 - style.id = 'email-error-styles';
3596 - style.textContent = `
3597 - @keyframes fadeInError {
3598 - from { opacity: 0; transform: translateY(-5px); }
3599 - to { opacity: 1; transform: translateY(0); }
3600 - }
3601 - .email-input-shake {
3602 - animation: shake 0.5s ease-in-out;
3603 - }
3604 - @keyframes shake {
3605 - 0%, 100% { transform: translateX(0); }
3606 - 25% { transform: translateX(-5px); }
3607 - 75% { transform: translateX(5px); }
3608 - }
3609 - @keyframes spin {
3610 - from { transform: rotate(0deg); }
3611 - to { transform: rotate(360deg); }
3612 - }
3613 - .email-spinner {
3614 - display: inline-block;
3615 - vertical-align: middle;
3616 - }
3617 - `;
3618 - document.head.appendChild(style);
3619 - }
3620 -
3621 - function isValidEmailAddress(email) {
3622 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3623 - return emailRegex.test(email.trim()) && email.length <= 254;
3624 - }
3625 -
3626 - function isValidNameInput(name) {
3627 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3628 - }
3629 -
3630 - /**
3631 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3632 - * @param {string} botId - The bot instance ID
3633 - * @param {string} visitorName - The visitor's name to insert
3634 - */
3635 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3636 - var chatBox = getElementDOM(botId, 'chat-box');
3637 - if (!chatBox) return;
3638 -
3639 - // Find the first bot message (intro message)
3640 - var introMessage = chatBox.querySelector('.bot-message');
3641 - if (!introMessage) return;
3642 -
3643 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3644 - if (!messageContent) return;
3645 -
3646 - var html = messageContent.innerHTML;
3647 -
3648 - // Replace {visitor_name} placeholder (case-insensitive)
3649 - if (visitorName && visitorName.trim()) {
3650 - // Escape HTML to prevent XSS
3651 - var safeName = $('<div>').text(visitorName.trim()).html();
3652 - html = html.replace(/\{visitor_name\}/gi, safeName);
471 + // Toggle chatbot visibility on floating button click
472 + $(document).on('click', '#floating-chatbot-button', function() {
473 + var chatbot = $('#floating-chatbot');
474 + if (chatbot.hasClass('hidden')) {
475 + chatbot.removeClass('hidden').addClass('visible');
476 + $(this).addClass('hidden');
477 + disableScroll();
478 + handlePreChatDismissal();
3653 479 } else {
3654 - // Remove placeholder and clean up spacing if no name provided
3655 - html = html.replace(/\{visitor_name\}/gi, '');
3656 - // Clean up any double spaces that might result
3657 - html = html.replace(/\s{2,}/g, ' ').trim();
480 + chatbot.removeClass('visible').addClass('hidden');
481 + $(this).removeClass('hidden');
482 + enableScroll();
483 + checkPreChatDismissal();
3658 484 }
3659 -
3660 - messageContent.innerHTML = html;
3661 - }
3662 -
3663 - function setEmailSubmissionState(botId, loading) {
3664 - var submitButton = getElementDOM(botId, 'email-submit-button');
3665 - var emailInput = getElementDOM(botId, 'user-email');
3666 - var nameInput = getElementDOM(botId, 'user-name');
3667 -
3668 - if (loading) {
3669 - emailSubmittingState[botId] = true;
3670 - if (submitButton) submitButton.disabled = true;
3671 - if (emailInput) emailInput.disabled = true;
3672 - if (nameInput) nameInput.disabled = true;
3673 -
3674 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3675 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3676 - const originalText = submitButton.textContent;
3677 - submitButton.innerHTML = `
3678 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3679 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3680 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3681 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3682 - </circle>
3683 - </svg>
3684 - ${originalText}
3685 - `;
3686 - submitButton.style.opacity = '0.8';
3687 - }
3688 - } else {
3689 - emailSubmittingState[botId] = false;
3690 - if (submitButton) submitButton.disabled = false;
3691 - if (emailInput) emailInput.disabled = false;
3692 - if (nameInput) nameInput.disabled = false;
3693 -
3694 - if (submitButton) {
3695 - const originalHtml = submitButton.getAttribute('data-original-html');
3696 - if (originalHtml) {
3697 - submitButton.innerHTML = originalHtml;
3698 - }
3699 - submitButton.style.opacity = '1';
3700 - }
3701 - }
3702 - }
3703 -
3704 - function showEmailError(botId, message) {
3705 - clearEmailError(botId);
3706 -
3707 - var emailForm = getElementDOM(botId, 'email-collection-form');
3708 - if (!emailForm) return;
3709 -
3710 - const errorDiv = document.createElement('div');
3711 - errorDiv.className = 'email-error';
3712 - errorDiv.style.cssText = `
3713 - color: #e74c3c;
3714 - font-size: 12px;
3715 - margin-top: 8px;
3716 - padding: 4px 0;
3717 - animation: fadeInError 0.3s ease;
3718 - `;
3719 - errorDiv.textContent = message;
3720 - emailForm.appendChild(errorDiv);
3721 -
3722 - // Add shake animation to inputs
3723 - var emailInput = getElementDOM(botId, 'user-email');
3724 - var nameInput = getElementDOM(botId, 'user-name');
3725 -
3726 - if (emailInput) {
3727 - emailInput.classList.add('email-input-shake');
3728 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3729 - }
3730 - if (nameInput) {
3731 - nameInput.classList.add('email-input-shake');
3732 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3733 - }
3734 - }
3735 -
3736 - function clearEmailError(botId) {
3737 - var emailForm = getElementDOM(botId, 'email-collection-form');
3738 - if (emailForm) {
3739 - const existingErrors = emailForm.querySelectorAll('.email-error');
3740 - existingErrors.forEach(error => error.remove());
3741 - }
3742 - }
3743 -
3744 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3745 - function resolveEmailState(botId) {
3746 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3747 - if (mxchatChat.initial_email_state.show_email_form) {
3748 - showEmailFormForBot(botId);
3749 - } else {
3750 - showChatContainerForBot(botId);
3751 - }
3752 - } else {
3753 - checkSessionAndEmailForBot(botId);
3754 - }
3755 - }
3756 -
3757 - function checkSessionAndEmailForBot(botId) {
3758 - const sessionId = MxChatInstances.ensureSession(botId);
3759 -
3760 - // Hide both panels while we check — show loader instead
3761 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3762 - var chatContainer = getElementDOM(botId, 'chat-container');
3763 - if (emailBlocker) emailBlocker.style.display = 'none';
3764 - if (chatContainer) chatContainer.style.display = 'none';
3765 - showInitLoader(botId);
3766 -
3767 - fetch(mxchatChat.ajax_url, {
3768 - method: 'POST',
3769 - headers: {
3770 - 'Content-Type': 'application/x-www-form-urlencoded',
3771 - },
3772 - body: new URLSearchParams({
3773 - action: 'mxchat_check_email_provided',
3774 - session_id: sessionId,
3775 - nonce: mxchatChat.nonce,
3776 - })
3777 - })
3778 - .then((response) => {
3779 - if (!response.ok) {
3780 - throw new Error(`HTTP error! status: ${response.status}`);
3781 - }
3782 - return response.json();
3783 - })
3784 - .then((data) => {
3785 - if (data.success) {
3786 - if (data.data.logged_in || data.data.email) {
3787 - showChatContainerForBot(botId);
3788 - } else {
3789 - showEmailFormForBot(botId);
3790 - }
3791 - } else {
3792 - showEmailFormForBot(botId);
3793 - }
3794 - })
3795 - .catch((error) => {
3796 - showEmailFormForBot(botId);
3797 - });
3798 - }
3799 -
3800 - // Event delegation for email form submission
3801 - $(document).on('submit', '.email-collection-form', function(e) {
3802 - e.preventDefault();
3803 - e.stopPropagation();
3804 -
3805 - var botId = getBotIdFromElement(this);
3806 -
3807 - // Prevent double submission
3808 - if (emailSubmittingState[botId]) {
3809 - return false;
3810 - }
3811 -
3812 - var emailInput = getElementDOM(botId, 'user-email');
3813 - var nameInput = getElementDOM(botId, 'user-name');
3814 - var userEmail = emailInput ? emailInput.value.trim() : '';
3815 - var userName = nameInput ? nameInput.value.trim() : '';
3816 - var sessionId = MxChatInstances.ensureSession(botId);
3817 -
3818 - // Validate email
3819 - if (!userEmail) {
3820 - showEmailError(botId, 'Please enter your email address.');
3821 - return false;
3822 - }
3823 -
3824 - if (!isValidEmailAddress(userEmail)) {
3825 - showEmailError(botId, 'Please enter a valid email address.');
3826 - return false;
3827 - }
3828 -
3829 - // Validate name if field exists and has content
3830 - if (nameInput && userName && !isValidNameInput(userName)) {
3831 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3832 - return false;
3833 - }
3834 -
3835 - clearEmailError(botId);
3836 - setEmailSubmissionState(botId, true);
3837 -
3838 - // Prepare form data
3839 - const formData = new URLSearchParams({
3840 - action: 'mxchat_handle_save_email_and_response',
3841 - email: userEmail,
3842 - session_id: sessionId,
3843 - nonce: mxchatChat.nonce,
3844 - });
3845 -
3846 - if (userName) {
3847 - formData.append('name', userName);
3848 - }
3849 -
3850 - fetch(mxchatChat.ajax_url, {
3851 - method: 'POST',
3852 - headers: {
3853 - 'Content-Type': 'application/x-www-form-urlencoded',
3854 - },
3855 - body: formData
3856 - })
3857 - .then((response) => {
3858 - if (!response.ok) {
3859 - throw new Error(`HTTP error! status: ${response.status}`);
3860 - }
3861 - return response.json();
3862 - })
3863 - .then((data) => {
3864 - setEmailSubmissionState(botId, false);
3865 -
3866 - if (data.success) {
3867 - showChatContainerForBot(botId);
3868 -
3869 - // Replace {visitor_name} placeholder in intro message with actual name
3870 - if (userName) {
3871 - replaceVisitorNamePlaceholder(botId, userName);
3872 - } else {
3873 - // Remove placeholder if no name provided
3874 - replaceVisitorNamePlaceholder(botId, '');
3875 - }
3876 -
3877 - if (data.message && typeof appendMessage === 'function') {
3878 - setTimeout(() => {
3879 - appendMessage('bot', data.message, '', [], false, botId);
3880 - if (typeof scrollToBottom === 'function') {
3881 - scrollToBottom(botId);
3882 - }
3883 - }, 100);
3884 - }
3885 - } else {
3886 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3887 - }
3888 - })
3889 - .catch((error) => {
3890 - setEmailSubmissionState(botId, false);
3891 - showEmailError(botId, 'An error occurred. Please try again.');
3892 - });
3893 -
3894 - return false;
3895 485 });
3896 486
3897 - // Real-time email validation using event delegation
3898 - $(document).on('input', '.mxchat-email-input', function() {
3899 - var botId = getBotIdFromElement(this);
3900 - var $input = $(this);
3901 -
3902 - // Clear previous timeout
3903 - clearTimeout($input.data('validationTimeout'));
3904 -
3905 - // Debounce validation
3906 - var timeout = setTimeout(() => {
3907 - var email = this.value.trim();
3908 - clearEmailError(botId);
3909 -
3910 - if (email && !isValidEmailAddress(email)) {
3911 - showEmailError(botId, 'Please enter a valid email address.');
3912 - }
3913 - }, 500);
3914 -
3915 - $input.data('validationTimeout', timeout);
487 + $(document).on('click', '#exit-chat-button', function() {
488 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
489 + $('#floating-chatbot-button').removeClass('hidden');
490 + enableScroll();
3916 491 });
3917 492
3918 - // Handle Enter key in email input
3919 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3920 - if (e.key === 'Enter') {
3921 - e.preventDefault();
3922 - var botId = getBotIdFromElement(this);
3923 - if (!emailSubmittingState[botId]) {
3924 - $(this).closest('.email-collection-form').submit();
3925 - }
3926 - }
493 + // Close pre-chat message on click
494 + $(document).on('click', '.close-pre-chat-message', function(e) {
495 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
496 + $('#pre-chat-message').fadeOut(200, function() {
497 + $(this).remove();
498 + });
3927 499 });
3928 500
3929 - // Handle Enter key in name input
3930 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3931 - if (e.key === 'Enter') {
3932 - e.preventDefault();
3933 - var botId = getBotIdFromElement(this);
3934 - if (!emailSubmittingState[botId]) {
3935 - $(this).closest('.email-collection-form').submit();
3936 - }
3937 - }
3938 - });
3939 -
3940 - // Initialize email check for all bot instances
3941 - // For floating bots: defer until widget is opened (zero passive AJAX)
3942 - // For embedded bots: check immediately since the form is visible
3943 - $('.mxchat-chatbot-wrapper').each(function() {
3944 - var botId = $(this).data('bot-id') || 'default';
3945 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3946 -
3947 - if (emailBlocker) {
3948 - if (isEmbeddedBot(botId)) {
3949 - // Embedded bots are always visible — check now
3950 - resolveEmailState(botId);
3951 - }
3952 - // Floating bots: handled in the widget open handler
3953 - } else if (isEmbeddedBot(botId)) {
3954 - // Embedded bot, no email collection — load history with loader
3955 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3956 - if (chatPersistenceEnabled) {
3957 - MxChatInstances.ensureSession(botId);
3958 - showChatContainerForBot(botId);
3959 - }
3960 - }
3961 - });
3962 -}
3963 -
3964 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3965 - $(document).on('click', '.pre-chat-message', function() {
3966 - var botId = getBotIdFromElement(this);
3967 - var $chatbot = getElement(botId, 'floating-chatbot');
3968 - if ($chatbot.hasClass('hidden')) {
3969 - $chatbot.removeClass('hidden').addClass('visible');
3970 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3971 - handlePreChatDismissal(botId);
501 + // Open chatbot when pre-chat message is clicked
502 + $(document).on('click', '#pre-chat-message', function() {
503 + var chatbot = $('#floating-chatbot');
504 + if (chatbot.hasClass('hidden')) {
505 + chatbot.removeClass('hidden').addClass('visible');
506 + $('#floating-chatbot-button').addClass('hidden');
507 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3972 508 disableScroll(); // Disable scroll when chatbot opens
3973 -
3974 - // Load chat history for returning visitors (persistence)
3975 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3976 - if (chatPersistenceEnabled) {
3977 - MxChatInstances.ensureSession(botId);
3978 - }
3979 -
3980 - // Deferred email check — only on first widget open
3981 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3982 - var instance = MxChatInstances.get(botId);
3983 - if (emailBlocker && !instance.emailCheckDone) {
3984 - instance.emailCheckDone = true;
3985 - resolveEmailState(botId);
3986 - } else if (!emailBlocker) {
3987 - showChatContainerForBot(botId);
3988 - }
3989 509 }
3990 510 });
3991 511
3992 - // Legacy duplicate close handler removed — handled by single event delegation above
3993 -
3994 -
3995 -function hasQuickQuestions(botId) {
3996 - botId = botId || 'default';
3997 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3998 - if (!questionsContainer) return false;
3999 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4000 - return questionButtons.length > 0;
4001 -}
4002 -
4003 -/**
4004 - * Check if a bot is embedded (not floating)
4005 - * Embedded bots don't have a .floating-chatbot wrapper
4006 - */
4007 -function isEmbeddedBot(botId) {
4008 - botId = botId || 'default';
4009 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4010 - return !floatingWrapper;
4011 -}
4012 -
4013 -function collapseQuickQuestions(botId) {
4014 - botId = botId || 'default';
4015 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4016 - if (questionsContainer && hasQuickQuestions(botId)) {
4017 - questionsContainer.classList.add('collapsed');
4018 - questionsContainer.classList.add('has-been-collapsed');
4019 - try {
4020 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4021 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4022 - } catch (e) {
4023 - // Ignore if sessionStorage is not available
4024 - }
512 + // If the chatbot is initially hidden, ensure the button is visible
513 + if ($('#floating-chatbot').hasClass('hidden')) {
514 + $('#floating-chatbot-button').removeClass('hidden');
4025 515 }
4026 -}
4027 516
4028 -function expandQuickQuestions(botId) {
4029 - botId = botId || 'default';
4030 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4031 - if (questionsContainer && hasQuickQuestions(botId)) {
4032 - questionsContainer.classList.remove('collapsed');
4033 - try {
4034 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4035 - } catch (e) {
4036 - // Ignore if sessionStorage is not available
4037 - }
517 + function setFullHeight() {
518 + var vh = $(window).innerHeight() * 0.01;
519 + $(':root').css('--vh', vh + 'px');
4038 520 }
4039 -}
4040 521
4041 -function checkQuickQuestionsState(botId) {
4042 - botId = botId || 'default';
4043 - if (!hasQuickQuestions(botId)) {
4044 - return; // Don't do anything if no questions exist
4045 - }
522 + // Set the height when the page loads
523 + $(document).ready(function() {
524 + setFullHeight();
525 + });
4046 526
4047 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4048 - if (isEmbeddedBot(botId)) {
4049 - return;
4050 - }
527 + // Set the height on resize and orientation change events
528 + $(window).on('resize orientationchange', function() {
529 + setFullHeight();
530 + });
531 +
4051 532
4052 - try {
4053 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4054 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
533 + // Now handle the close button to dismiss the pre-chat message for 24 hours
534 + var closeButton = document.querySelector('.close-pre-chat-message');
535 + if (closeButton) {
536 + closeButton.addEventListener('click', function() {
537 + $('#pre-chat-message').fadeOut(200); // Hide the message
4055 538
4056 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4057 - if (questionsContainer) {
4058 - if (hasBeenCollapsed === 'true') {
4059 - questionsContainer.classList.add('has-been-collapsed');
4060 - }
4061 - if (isCollapsed === 'true') {
4062 - questionsContainer.classList.add('collapsed');
4063 - }
4064 - }
4065 - } catch (e) {
4066 - // Ignore if sessionStorage is not available
4067 - }
4068 -}
4069 -
4070 -// Global delegation for dynamically added links as fallback
4071 -// Use class selector for multi-instance support
4072 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4073 - const $link = $(this);
4074 - const messageDiv = $link.closest('.bot-message, .agent-message');
4075 -
4076 - // Only process bot/agent message links
4077 - if (messageDiv.length > 0) {
4078 - const originalHref = $link.attr('href');
4079 -
4080 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4081 - e.preventDefault();
4082 - e.stopPropagation();
4083 -
4084 - // Mark as tracked
4085 - $link.attr('data-tracked', 'true');
4086 -
4087 - // Get bot ID from the chat box context
4088 - var botId = getBotIdFromElement(this);
4089 -
4090 - // Get message context from the message div
4091 - const messageText = messageDiv.text().substring(0, 200);
4092 -
539 + // Send an AJAX request to set the transient flag for 24 hours
4093 540 $.ajax({
4094 541 url: mxchatChat.ajax_url,
4095 542 type: 'POST',
4096 543 data: {
4097 - action: 'mxchat_track_url_click',
4098 - session_id: getChatSession(botId),
4099 - url: originalHref,
4100 - message_context: messageText,
4101 - nonce: mxchatChat.nonce
544 + action: 'mxchat_dismiss_pre_chat_message',
545 + _ajax_nonce: mxchatChat.nonce
4102 546 },
4103 - complete: function() {
4104 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4105 - window.open(originalHref, '_blank');
4106 - } else {
4107 - window.location.href = originalHref;
4108 - }
547 + success: function() {
548 + //console.log('Pre-chat message dismissed for 24 hours.');
549 +
550 + // Ensure the message is hidden after dismissal
551 + $('#pre-chat-message').hide();
552 + },
553 + error: function() {
554 + //console.error('Failed to dismiss pre-chat message.');
4109 555 }
4110 556 });
4111 -
4112 - return false;
4113 - }
4114 - }
4115 -});
4116 -
4117 - // ====================================
4118 - // MAIN INITIALIZATION
4119 - // ====================================
4120 -
4121 - // Initialize all chatbot instances on the page
4122 - initializeAllInstances();
4123 -
4124 - // Legacy initialization for single bot compatibility
4125 - $('.floating-chatbot.hidden').each(function() {
4126 - var botId = getBotIdFromElement(this);
4127 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4128 - });
4129 -
4130 - // Initialize when document is ready
4131 - setFullHeight();
4132 -
4133 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4134 - // until the user's first interaction via MxChatInstances.ensureSession()
4135 -
4136 - // Initialize chat visibility for all instances
4137 - $('.mxchat-chatbot-wrapper').each(function() {
4138 - var botId = $(this).data('bot-id') || 'default';
4139 - initializeChatVisibility(botId);
4140 - });
4141 -
4142 - // Make functions globally available for add-ons
4143 - window.hasQuickQuestions = hasQuickQuestions;
4144 - window.collapseQuickQuestions = collapseQuickQuestions;
4145 - window.appendMessage = appendMessage;
4146 - window.appendThinkingMessage = appendThinkingMessage;
4147 - window.scrollToBottom = scrollToBottom;
4148 - window.scrollElementToTop = scrollElementToTop;
4149 - window.replaceLastMessage = replaceLastMessage;
4150 - window.callMxChat = callMxChat;
4151 - window.callMxChatStream = callMxChatStream;
4152 - window.shouldUseStreaming = shouldUseStreaming;
4153 - window.getChatSession = getChatSession;
4154 - window.getPageContext = getPageContext;
4155 - window.updateStreamingMessage = updateStreamingMessage;
4156 - window.MxChatInstances = MxChatInstances;
4157 - window.getElement = getElement;
4158 - window.getElementDOM = getElementDOM;
4159 - window.getBotIdFromElement = getBotIdFromElement;
4160 -
4161 -}); // End of jQuery ready
4162 -
4163 -
4164 -// ====================================
4165 -// GLOBAL EVENT LISTENERS (Outside jQuery)
4166 -// ====================================
4167 -
4168 -// Event listener for copy button (code blocks)
4169 -document.addEventListener("click", (e) => {
4170 - if (e.target.classList.contains("mxchat-copy-button")) {
4171 - const copyButton = e.target;
4172 - const codeBlock = copyButton
4173 - .closest(".mxchat-code-block-container")
4174 - .querySelector(".mxchat-code-block code");
4175 -
4176 - if (codeBlock) {
4177 - // Preserve formatting using innerText
4178 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
4179 - copyButton.textContent = "Copied!";
4180 - copyButton.setAttribute("aria-label", "Copied to clipboard");
4181 -
4182 - setTimeout(() => {
4183 - copyButton.textContent = "Copy";
4184 - copyButton.setAttribute("aria-label", "Copy to clipboard");
4185 - }, 2000);
4186 - });
4187 - }
4188 - }
4189 -});
4190 -
4191 -// ============================================================================
4192 -// SATISFACTION RATING (v3.2.6)
4193 -// ============================================================================
4194 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4195 -// inactivity following a bot reply. One prompt per session, deduped via
4196 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4197 -// the option (default off) is authoritative.
4198 -jQuery(function($) {
4199 - if (typeof mxchatChat === 'undefined') return;
4200 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4201 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4202 - // old "disabled when exactly false/'off'" check let '' through and the
4203 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4204 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4205 - // (boolean-true localizations) working.
4206 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4207 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4208 - // merges fresh values over mxchatChat (that merge fires on first widget
4209 - // open, after this module has already decided). Re-evaluating would mean
4210 - // restructuring the whole module to late-bind its listeners — not worth it
4211 - // for a prompt that is at worst stale for one page load on a cached page.
4212 - var sre = mxchatChat.satisfaction_rating_enabled;
4213 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4214 -
4215 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4216 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4217 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4218 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4219 - if (idleSeconds < 5) idleSeconds = 5;
4220 - if (idleSeconds > 600) idleSeconds = 600;
4221 - var IDLE_MS = idleSeconds * 1000;
4222 - var MIN_BOT_REPLIES = 2;
4223 - var ratingState = {};
4224 -
4225 - function getState(botId) {
4226 - if (!ratingState[botId]) {
4227 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4228 - }
4229 - return ratingState[botId];
4230 - }
4231 -
4232 - function getSessionId(botId) {
4233 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4234 - return MxChatInstances.getChatSession(botId);
4235 - }
4236 - return null;
4237 - }
4238 -
4239 - function isAlreadyRated(sessionId) {
4240 - if (!sessionId) return false;
4241 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4242 - }
4243 -
4244 - function markRated(sessionId) {
4245 - if (!sessionId) return;
4246 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4247 - }
4248 -
4249 - function esc(s) {
4250 - return String(s == null ? '' : s)
4251 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4252 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4253 - }
4254 -
4255 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4256 - function ratingSkipInlineColors(botId) {
4257 - if (mxchatChat.skip_inline_colors) return true;
4258 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4259 - return botAssignments.hasOwnProperty(botId);
4260 - }
4261 -
4262 - function botBubbleStyleAttr(botId) {
4263 - if (ratingSkipInlineColors(botId)) return '';
4264 - var bg = mxchatChat.bot_message_bg_color;
4265 - var fg = mxchatChat.bot_message_font_color;
4266 - if (!bg && !fg) return '';
4267 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4268 - }
4269 -
4270 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4271 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4272 - // and paints the filled "Send" pill so it fills with the bot font color and
4273 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4274 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4275 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4276 - // unreliably inside a descendant's `background`, so a bubble-level var would
4277 - // silently fall back to the literal (white-block bug all over again). Inline
4278 - // longhand always wins. Same transparent-guard as the menu so we never paint
4279 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4280 - function syncRatingBubbleColors(botId) {
4281 - var $chatBox = getChatBoxByBotId(botId);
4282 - if (!$chatBox || !$chatBox.length) return;
4283 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4284 - if (!bubbleEl) return;
4285 - var cs = window.getComputedStyle(bubbleEl);
4286 - var fg = cs.color;
4287 - var bg = cs.backgroundColor;
4288 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4289 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4290 - // Expose on the bubble too, for any inheriting styles / future use.
4291 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4292 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4293 - // Paint the Send pill directly — the part that actually fixes the bug.
4294 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4295 - if (submitEl) {
4296 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4297 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4298 - }
4299 - }
4300 -
4301 - function copy(key) {
4302 - var c = mxchatChat.satisfaction_rating_copy || {};
4303 - var d = {
4304 - question: 'Was this helpful?',
4305 - helpful: 'Helpful',
4306 - not_helpful: 'Not helpful',
4307 - dismiss: 'Dismiss',
4308 - thanks: 'Thanks! Anything we should improve? (optional)',
4309 - placeholder: 'Tell us what could be better…',
4310 - send: 'Send',
4311 - skip: 'Skip',
4312 - saved: 'Thanks for the feedback.'
4313 - };
4314 - return c[key] || d[key];
4315 - }
4316 -
4317 - function thumbUpSvg() {
4318 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4319 - }
4320 - function thumbDownSvg() {
4321 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4322 - }
4323 -
4324 - function buildPromptHtml(botId) {
4325 - var styleAttr = botBubbleStyleAttr(botId);
4326 - return ''
4327 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4328 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4329 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4330 - + '<div class="mxchat-rating-actions">'
4331 - + '<span class="mxchat-rating-buttons">'
4332 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4333 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4334 - + '</span>'
4335 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4336 - + '</div>'
4337 - + '</div>'
4338 - + '</div>';
4339 - }
4340 -
4341 - function buildFeedbackHtml(botId, rating) {
4342 - var styleAttr = botBubbleStyleAttr(botId);
4343 - return ''
4344 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4345 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4346 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4347 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4348 - + '<div class="mxchat-rating-feedback-actions">'
4349 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4350 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4351 - + '</div>'
4352 - + '</div>'
4353 - + '</div>';
4354 - }
4355 -
4356 - function buildSavedHtml(botId) {
4357 - var styleAttr = botBubbleStyleAttr(botId);
4358 - return ''
4359 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4360 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4361 - + '</div>';
4362 - }
4363 -
4364 - function getChatBoxByBotId(botId) {
4365 - var $byId = $('#chat-box-' + botId);
4366 - if ($byId.length) return $byId.first();
4367 - return $('.chat-box').first();
4368 - }
4369 -
4370 - function scrollChatBoxToBottom($chatBox) {
4371 - if (!$chatBox || !$chatBox.length) return;
4372 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4373 - }
4374 -
4375 - function showPrompt(botId) {
4376 - var s = getState(botId);
4377 - if (s.promptShown || s.dismissed) return;
4378 - var sessionId = getSessionId(botId);
4379 - if (!sessionId) return;
4380 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4381 - var $chatBox = getChatBoxByBotId(botId);
4382 - if (!$chatBox.length) return;
4383 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4384 - $chatBox.append(buildPromptHtml(botId));
4385 - syncRatingBubbleColors(botId);
4386 - s.promptShown = true;
4387 - scrollChatBoxToBottom($chatBox);
4388 - }
4389 -
4390 - function submitRating(botId, rating, feedback) {
4391 - var sessionId = getSessionId(botId);
4392 - if (!sessionId) return;
4393 - $.post(mxchatChat.ajax_url, {
4394 - action: 'mxchat_save_rating',
4395 - session_id: sessionId,
4396 - bot_id: botId,
4397 - rating: rating,
4398 - feedback: feedback || ''
4399 557 });
4400 - markRated(sessionId);
4401 558 }
4402 -
4403 - function onBotReply(botId) {
4404 - var s = getState(botId);
4405 - s.botReplies += 1;
4406 - if (s.promptShown || s.dismissed) return;
4407 - var sessionId = getSessionId(botId);
4408 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4409 - if (s.botReplies < MIN_BOT_REPLIES) return;
4410 - if (s.idleTimer) clearTimeout(s.idleTimer);
4411 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4412 - }
4413 -
4414 - function onUserMessage(botId) {
4415 - var s = getState(botId);
4416 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4417 - }
4418 -
4419 - function botIdFromChatBox(el) {
4420 - var id = el && el.id ? el.id : '';
4421 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4422 - }
4423 -
4424 - function setupObserver(chatBox) {
4425 - var botId = botIdFromChatBox(chatBox);
4426 - try {
4427 - var observer = new MutationObserver(function(mutations) {
4428 - mutations.forEach(function(m) {
4429 - for (var i = 0; i < m.addedNodes.length; i++) {
4430 - var node = m.addedNodes[i];
4431 - if (!node || node.nodeType !== 1) continue;
4432 - var $n = $(node);
4433 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4434 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4435 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4436 - }
4437 - });
4438 - });
4439 - observer.observe(chatBox, { childList: true });
4440 - } catch (e) { /* noop */ }
4441 - }
4442 -
4443 - $('.chat-box').each(function() { setupObserver(this); });
4444 -
4445 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4446 - e.preventDefault();
4447 - var $btn = $(this);
4448 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4449 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4450 - var botId = $prompt.data('bot-id') || 'default';
4451 - var rating = parseInt($btn.attr('data-rating'), 10);
4452 - if (rating !== 1 && rating !== -1) return;
4453 - submitRating(botId, rating, '');
4454 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4455 - syncRatingBubbleColors(botId);
4456 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4457 - });
4458 -
4459 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4460 - e.preventDefault();
4461 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4462 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4463 - var botId = $prompt.data('bot-id') || 'default';
4464 - var s = getState(botId);
4465 - s.dismissed = true;
4466 - markRated(getSessionId(botId));
4467 - ($wrap.length ? $wrap : $prompt).remove();
4468 - });
4469 -
4470 - function closeFeedback($fb) {
4471 - var botId = $fb.data('bot-id') || 'default';
4472 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4473 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4474 - syncRatingBubbleColors(botId);
4475 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4476 - }
4477 -
4478 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4479 - e.preventDefault();
4480 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4481 - });
4482 -
4483 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4484 - e.preventDefault();
4485 - var $fb = $(this).closest('.mxchat-rating-feedback');
4486 - var botId = $fb.data('bot-id') || 'default';
4487 - var rating = parseInt($fb.attr('data-rating'), 10);
4488 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4489 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4490 - if (text !== '') {
4491 - submitRating(botId, rating, text);
4492 - }
4493 - closeFeedback($fb);
4494 - });
559 +
560 +
4495 561 });
4496 -