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MxChat – AI Chatbot & Content Generation for WordPress / 1.4.4
MxChat – AI Chatbot & Content Generation for WordPress v1.4.4
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← All changes | js/chat-script.js +463 -3253 3.2.1 → 1.4.4 View file →
@@ -1,1342 +1,316 @@
1 1 jQuery(document).ready(function($) {
2 + //console.log('mxchatChat object:', mxchatChat);
2 3
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
4 + // Initialize color settings
5 + var userMessageBgColor = mxchatChat.user_message_bg_color;
6 + var userMessageFontColor = mxchatChat.user_message_font_color;
7 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
8 + var botMessageFontColor = mxchatChat.bot_message_font_color;
9 + var linkTarget = mxchatChat.link_target === 'on' ? '_blank' : '_self';
19 10
20 - // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 11
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 12
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
13 +function getChatSession() {
14 + var sessionId = getCookie('mxchat_session_id');
15 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 16
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
17 + if (!sessionId) {
18 + sessionId = generateSessionId();
19 + //console.log("Generated new session ID: ", sessionId);
20 + setChatSession(sessionId);
21 + }
52 22
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
23 + //console.log("Final session ID: ", sessionId);
24 + return sessionId;
25 +}
57 26
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
27 +function setChatSession(sessionId) {
28 + // Set the cookie with a 24-hour expiration (86400 seconds)
29 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
30 +}
62 31
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage, or null if none exists.
65 - // Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
32 +// Get cookie value by name
33 +function getCookie(name) {
34 + let value = "; " + document.cookie;
35 + let parts = value.split("; " + name + "=");
36 + if (parts.length == 2) return parts.pop().split(";").shift();
37 +}
70 38
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
39 +// Generate a new session ID
40 +function generateSessionId() {
41 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
42 +}
75 43
76 - // Re-sync cookie from localStorage if cookie was lost
77 - if (sessionId && !getCookie(cookieName)) {
78 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
79 - }
44 +// Function to send the message to the chatbot (backend)
45 +function sendMessageToChatbot(message) {
46 + var sessionId = getChatSession(); // Reuse the session ID logic
80 47
81 - return sessionId || null;
82 - },
48 + // Hide the popular questions section
49 + $('#mxchat-popular-questions').hide();
83 50
84 - // Lazy session initializer — called on first user interaction
85 - ensureSession: function(botId) {
86 - botId = botId || 'default';
87 - var instance = this.instances[botId] || this.init(botId);
51 + // Show thinking indicator (no need to append the user's message again)
52 + appendThinkingMessage();
53 + scrollToBottom();
88 54
89 - if (instance.sessionId) {
90 - return instance.sessionId;
91 - }
55 + //console.log("Sending message to chatbot:", message); // Log the message
56 + //console.log("Session ID:", sessionId); // Log the session ID
92 57
93 - // Check for existing session from cookie or localStorage
94 - var existingSession = this.getChatSession(botId);
58 + // Call the chatbot using the same call logic as sendMessage
59 + callMxChat(message, function(response) {
60 + // ** Ensure temporary thinking message is removed before adding new response **
61 + $('.temporary-message').remove();
95 62
96 - if (existingSession) {
97 - instance.sessionId = existingSession;
98 - } else {
99 - // Brand new session
100 - var newId = generateSessionId();
101 - this.setChatSession(botId, newId);
102 - instance.sessionId = newId;
103 - }
63 + // Replace thinking indicator with actual response
64 + replaceLastMessage("bot", response);
65 + });
66 +}
104 67
105 - // Now that we have a session, do the deferred work
106 - refreshNonceIfNeeded();
107 - trackOriginatingPage();
108 68
109 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
110 - // so we do NOT call it here to avoid a race condition.
111 69
112 - return instance.sessionId;
113 - },
114 70
115 - setChatSession: function(botId, sessionId) {
116 - var cookieName = 'mxchat_session_id_' + botId;
117 - var storageKey = 'mxchat_session_id_' + botId;
118 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
119 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
120 - if (this.instances[botId]) {
121 - this.instances[botId].sessionId = sessionId;
122 - }
123 - },
124 71
125 - resetChatSession: function(botId) {
126 - // Clear old session from localStorage before setting new one
127 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
128 - var newSessionId = generateSessionId();
129 - this.setChatSession(botId, newSessionId);
130 - var $chatBox = getElement(botId, 'chat-box');
131 - if ($chatBox.length) {
132 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
133 - }
134 - if (this.instances[botId]) {
135 - this.instances[botId].chatHistoryLoaded = false;
136 - this.instances[botId].processedMessageIds = new Set();
137 - }
138 - },
72 +function sendMessage() {
73 + var message = $('#chat-input').val();
74 + if (message) {
75 + appendMessage("user", message);
76 + $('#chat-input').val('');
139 77
140 - // Silent reset — new session ID without clearing the chat UI
141 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
142 - silentResetSession: function(botId) {
143 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
144 - var newSessionId = generateSessionId();
145 - this.setChatSession(botId, newSessionId);
146 - if (this.instances[botId]) {
147 - this.instances[botId].sessionId = newSessionId;
148 - }
149 - return newSessionId;
150 - }
151 - };
78 + // Hide the popular questions section
79 + $('#mxchat-popular-questions').hide();
152 80
153 - // ====================================
154 - // ELEMENT SELECTOR HELPERS
155 - // ====================================
81 + // Show typing indicator
82 + appendThinkingMessage();
83 + scrollToBottom();
156 84
157 - // Check if a specific bot has an AI theme assigned (skip inline colors)
158 - function shouldSkipInlineColors(botId) {
159 - // If global AI theme is active, skip inline colors for all bots
160 - if (mxchatChat.skip_inline_colors) {
161 - return true;
162 - }
163 - // Check if this specific bot has a theme assignment
164 - var botAssignments = mxchatChat.bot_theme_assignments || {};
165 - return botAssignments.hasOwnProperty(botId);
85 + callMxChat(message, function(response) {
86 + // Replace typing indicator with actual response
87 + replaceLastMessage("bot", response);
88 + });
166 89 }
90 +}
167 91
168 - // Get element by ID with bot suffix - returns jQuery object
169 - function getElement(botId, elementName) {
170 - return $('#' + elementName + '-' + botId);
171 - }
172 92
173 - // Get element by ID with bot suffix - returns DOM element
174 - function getElementDOM(botId, elementName) {
175 - return document.getElementById(elementName + '-' + botId);
176 - }
93 + // Function to append a thinking message with animation
94 + function appendThinkingMessage() {
95 + // Remove any existing thinking dots first
96 + $('.thinking-dots').remove();
177 97
178 - // Get bot ID from any element within a chatbot instance
179 - function getBotIdFromElement(element) {
180 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
181 - if ($wrapper.length) {
182 - return $wrapper.data('bot-id') || 'default';
183 - }
184 - // Fallback: try to find from floating container
185 - var $floating = $(element).closest('.floating-chatbot');
186 - if ($floating.length) {
187 - var id = $floating.attr('id') || '';
188 - var match = id.match(/floating-chatbot-(.+)/);
189 - if (match) return match[1];
190 - }
191 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
192 - var elementId = $(element).attr('id') || '';
193 - if (elementId) {
194 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
195 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
196 - if (idMatch) return idMatch[1];
197 - }
198 - return 'default';
199 - }
98 + // Retrieve the bot message font color and background color
99 + var botMessageFontColor = mxchatChat.bot_message_font_color;
100 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
200 101
201 - // Get wrapper element for a bot
202 - function getWrapper(botId) {
203 - return getElement(botId, 'mxchat-chatbot-wrapper');
204 - }
102 + var thinkingHtml = '<div class="thinking-dots-container">' +
103 + '<div class="thinking-dots">' +
104 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
105 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
106 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
107 + '</div>' +
108 + '</div>';
205 109
206 - // ====================================
207 - // GLOBAL VARIABLES & CONFIGURATION
208 - // ====================================
209 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
210 -
211 - // Initialize color settings (these are global as they come from PHP)
212 - var userMessageBgColor = mxchatChat.user_message_bg_color;
213 - var userMessageFontColor = mxchatChat.user_message_font_color;
214 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
215 - var botMessageFontColor = mxchatChat.bot_message_font_color;
216 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
217 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
218 -
219 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
220 -
221 - // ====================================
222 - // SESSION MANAGEMENT (Legacy compatibility)
223 - // ====================================
224 -
225 - function getCookie(name) {
226 - let value = "; " + document.cookie;
227 - let parts = value.split("; " + name + "=");
228 - if (parts.length == 2) return parts.pop().split(";").shift();
110 + // Append the thinking dots to the chat container (or within the temporary message div)
111 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
112 + scrollToBottom();
229 113 }
230 114
231 - function generateSessionId() {
232 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
233 - }
115 + // Trigger send button click when "Enter" key is pressed in the input field
116 + $('#chat-input').keypress(function(e) {
117 + if (e.which == 13) {
118 + e.preventDefault();
119 + $('#send-button').click();
120 + }
121 + });
234 122
235 - // Legacy function - now delegates to instance manager
236 - function getChatSession(botId) {
237 - botId = botId || 'default';
238 - return MxChatInstances.getChatSession(botId);
239 - }
123 + // Handle send button click
124 + $('#send-button').click(function() {
125 + sendMessage();
126 + });
240 127
241 - function setChatSession(sessionId, botId) {
242 - botId = botId || 'default';
243 - MxChatInstances.setChatSession(botId, sessionId);
244 - }
128 + // Handle click on popular questions
129 + $('.mxchat-popular-question').on('click', function () {
130 + var question = $(this).text(); // Get the text of the clicked question
245 131
246 - function resetChatSession(botId) {
247 - botId = botId || 'default';
248 - MxChatInstances.resetChatSession(botId);
249 - }
132 + // Append the question as if the user typed it
133 + appendMessage("user", question);
250 134
251 - // ====================================
252 - // INITIALIZE ALL CHATBOT INSTANCES
253 - // ====================================
135 + // Send the question to the server (backend)
136 + sendMessageToChatbot(question);
137 + });
254 138
255 - function initializeAllInstances() {
256 - // Find all chatbot wrappers on the page
257 - $('.mxchat-chatbot-wrapper').each(function() {
258 - var botId = $(this).data('bot-id') || 'default';
259 - MxChatInstances.init(botId);
260 - initializeBotInstance(botId);
261 - });
262 - }
263 139
264 - function initializeBotInstance(botId) {
265 - var instance = MxChatInstances.get(botId);
140 +// Use the linkTarget in your linkify function
141 +function linkify(inputText) {
142 + // Check for already linked URLs and skip them
143 + // We use negative lookaheads to skip anything already in an <a> tag
144 + var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
145 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
266 146
267 - // Initialize quick questions state for this bot
268 - checkQuickQuestionsState(botId);
147 + // Replace standalone URLs not already in an <a> tag
148 + var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
149 + replacedText = replacedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
269 150
270 - // Note: Event handlers use event delegation with class selectors,
271 - // so they work automatically for all instances without per-bot setup
272 - }
151 + // Replace "www." prefixed URLs not already in an <a> tag
152 + var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
153 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
273 154
274 -// ====================================
275 -// CONTEXTUAL AWARENESS FUNCTIONALITY
276 -// ====================================
277 -
278 -function getPageContext() {
279 - // Check if contextual awareness is enabled
280 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
281 - return null;
282 - }
283 -
284 - // Get page URL
285 - const pageUrl = window.location.href;
286 -
287 - // Get page title
288 - const pageTitle = document.title || '';
289 -
290 - // Get main content from the page
291 - let pageContent = '';
292 -
293 - // Try to get content from common content areas
294 - const contentSelectors = [
295 - 'main',
296 - '[role="main"]',
297 - '.content',
298 - '.main-content',
299 - '.post-content',
300 - '.entry-content',
301 - '.page-content',
302 - 'article',
303 - '#content',
304 - '#main'
305 - ];
306 -
307 - let contentElement = null;
308 - for (const selector of contentSelectors) {
309 - contentElement = document.querySelector(selector);
310 - if (contentElement) {
311 - break;
312 - }
313 - }
314 -
315 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
316 - if (!contentElement) {
317 - contentElement = document.body;
318 - }
319 -
320 - if (contentElement) {
321 - // Clone the element to avoid modifying the original
322 - const clone = contentElement.cloneNode(true);
323 -
324 - // Remove unwanted elements
325 - const unwantedSelectors = [
326 - 'header',
327 - 'footer',
328 - 'nav',
329 - '.navigation',
330 - '.sidebar',
331 - '.widget',
332 - '.menu',
333 - 'script',
334 - 'style',
335 - '.comments',
336 - '#comments',
337 - '.breadcrumb',
338 - '.breadcrumbs',
339 - '#floating-chatbot',
340 - '#floating-chatbot-button',
341 - '.mxchat',
342 - '[class*="chat"]',
343 - '[id*="chat"]'
344 - ];
345 -
346 - unwantedSelectors.forEach(selector => {
347 - const elements = clone.querySelectorAll(selector);
348 - elements.forEach(el => el.remove());
349 - });
350 -
351 - // Extract MxChat context data attributes before getting text content
352 - const contextData = [];
353 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
354 - const contextValue = el.dataset.mxchatContext;
355 - if (contextValue && contextValue.trim()) {
356 - contextData.push(contextValue);
357 - }
358 - });
359 -
360 - // Get text content and clean it up
361 - pageContent = clone.textContent || clone.innerText || '';
362 -
363 - // Add context data to page content if any were found
364 - if (contextData.length > 0) {
365 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
366 - }
367 -
368 - // Clean up whitespace and limit length
369 - pageContent = pageContent
370 - .replace(/\s+/g, ' ')
371 - .trim()
372 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
373 - }
374 -
375 - // Only return context if we have meaningful content
376 - if (!pageContent || pageContent.length < 50) {
377 - return null;
378 - }
379 -
380 - return {
381 - url: pageUrl,
382 - title: pageTitle,
383 - content: pageContent
384 - };
155 + return replacedText;
385 156 }
386 157
387 -// Track originating page when chat starts
388 -function trackOriginatingPage() {
389 - const sessionId = getChatSession();
390 - const pageUrl = window.location.href;
391 - const pageTitle = document.title || 'Untitled Page';
392 -
393 - // Only track once per session
394 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
395 - if (sessionStorage.getItem(trackingKey)) {
396 - return;
397 - }
398 -
399 - $.ajax({
400 - url: mxchatChat.ajax_url,
401 - type: 'POST',
402 - data: {
403 - action: 'mxchat_track_originating_page',
404 - session_id: sessionId,
405 - page_url: pageUrl,
406 - page_title: pageTitle,
407 - nonce: mxchatChat.nonce
408 - },
409 - success: function(response) {
410 - if (response.success) {
411 - sessionStorage.setItem(trackingKey, 'true');
412 - }
413 - }
414 - });
415 -}
416 158
417 -// ====================================
418 -// CORE CHAT FUNCTIONALITY
419 -// ====================================
420 -
421 -// Helper functions to disable/enable chat input while waiting for response
422 -function disableChatInput(botId) {
423 - botId = botId || 'default';
424 - var chatInput = getElementDOM(botId, 'chat-input');
425 - var sendButton = getElementDOM(botId, 'send-button');
426 - if (chatInput) {
427 - chatInput.disabled = true;
428 - chatInput.style.opacity = '0.6';
429 - }
430 - if (sendButton) {
431 - sendButton.disabled = true;
432 - sendButton.style.opacity = '0.5';
433 - sendButton.style.pointerEvents = 'none';
434 - }
159 +function scrollElementToTop(element) {
160 + var chatBox = $('#chat-box');
161 + var elementTop = element.position().top + chatBox.scrollTop();
162 + chatBox.animate({ scrollTop: elementTop }, 500);
435 163 }
436 164
437 -function enableChatInput(botId) {
438 - botId = botId || 'default';
439 - var chatInput = getElementDOM(botId, 'chat-input');
440 - var sendButton = getElementDOM(botId, 'send-button');
441 - if (chatInput) {
442 - chatInput.disabled = false;
443 - chatInput.style.opacity = '1';
444 - chatInput.focus();
445 - }
446 - if (sendButton) {
447 - sendButton.disabled = false;
448 - sendButton.style.opacity = '1';
449 - sendButton.style.pointerEvents = 'auto';
450 - }
451 -}
452 165
453 -// Update your existing sendMessage function
454 -function sendMessage(botId) {
455 - botId = botId || 'default';
456 - MxChatInstances.ensureSession(botId);
457 - var $chatInput = getElement(botId, 'chat-input');
458 - var message = $chatInput.val();
166 +// Optimized scrollToBottom function for instant scrolling
167 +function scrollToBottom(instant = false) {
168 + var chatBox = $('#chat-box');
169 + if (instant) {
170 + // Instantly set the scroll position to the bottom
171 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
172 + } else {
173 + // Use requestAnimationFrame for smoother scrolling if needed
174 + let start = null;
175 + const scrollHeight = chatBox.prop("scrollHeight");
176 + const initialScroll = chatBox.scrollTop();
177 + const distance = scrollHeight - initialScroll;
178 + const duration = 500; // Duration in ms
459 179
460 - // ADD PROMPT HOOK HERE
461 - if (typeof customMxChatFilter === 'function') {
462 - message = customMxChatFilter(message, "prompt");
463 - }
180 + function smoothScroll(timestamp) {
181 + if (!start) start = timestamp;
182 + const progress = timestamp - start;
183 + const currentScroll = initialScroll + (distance * (progress / duration));
184 + chatBox.scrollTop(currentScroll);
464 185
465 - if (message) {
466 - // Don't disable input in live agent mode - let users chat freely
467 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
468 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
469 - if (!isAgentMode) {
470 - disableChatInput(botId);
186 + if (progress < duration) {
187 + requestAnimationFrame(smoothScroll);
188 + } else {
189 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
190 + }
471 191 }
472 192
473 - appendMessage("user", message, '', [], false, botId);
474 - $chatInput.val('');
475 - $chatInput.css('height', 'auto');
476 -
477 - if (hasQuickQuestions(botId)) {
478 - collapseQuickQuestions(botId);
479 - }
480 - appendThinkingMessage(botId);
481 - scrollToBottom(botId);
482 -
483 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
484 -
485 - // Check if streaming is enabled AND supported for this model
486 - if (shouldUseStreaming(currentModel)) {
487 - callMxChatStream(message, function(response) {
488 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
489 - }, botId);
490 - } else {
491 - callMxChat(message, function(response) {
492 - replaceLastMessage("bot", response, '', [], botId);
493 - }, botId);
494 - }
193 + requestAnimationFrame(smoothScroll);
495 194 }
496 195 }
497 196
498 -// Update your existing sendMessageToChatbot function
499 -function sendMessageToChatbot(message, botId) {
500 - botId = botId || 'default';
501 - MxChatInstances.ensureSession(botId);
502 197
503 - // ADD PROMPT HOOK HERE
504 - if (typeof customMxChatFilter === 'function') {
505 - message = customMxChatFilter(message, "prompt");
198 + // Function to format text with **bold** inside double asterisks
199 + function formatBoldText(text) {
200 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
506 201 }
507 202
508 - // Don't disable input in live agent mode - let users chat freely
509 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
510 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
511 - if (!isAgentMode) {
512 - disableChatInput(botId);
513 - }
203 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
204 + function convertNewlinesToBreaks(text) {
205 + var lines = text.split('\n');
206 + var formattedText = '';
514 207
515 - var sessionId = getChatSession(botId);
208 + for (var i = 0; i < lines.length; i++) {
209 + formattedText += lines[i] + '<br>';
210 + }
516 211
517 - if (hasQuickQuestions(botId)) {
518 - collapseQuickQuestions(botId);
212 + return formattedText;
519 213 }
520 - appendThinkingMessage(botId);
521 - scrollToBottom(botId);
522 214
523 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
524 -
525 - // Check if streaming is enabled AND supported for this model
526 - if (shouldUseStreaming(currentModel)) {
527 - callMxChatStream(message, function(response) {
528 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
529 - }, botId);
530 - } else {
531 - callMxChat(message, function(response) {
532 - getElement(botId, 'chat-box').find('.temporary-message').remove();
533 - replaceLastMessage("bot", response, '', [], botId);
534 - }, botId);
215 + // Copy to clipboard function
216 + // Function to copy text to clipboard
217 + function copyToClipboard(text) {
218 + var tempInput = $('<input>');
219 + $('body').append(tempInput);
220 + tempInput.val(text).select();
221 + document.execCommand('copy');
222 + tempInput.remove();
535 223 }
536 -}
537 224
538 -// Updated shouldUseStreaming function with debugging
539 -function shouldUseStreaming(model) {
540 - // Check if streaming is enabled in settings (using your toggle naming pattern)
541 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
542 -
543 - // Check if model supports streaming
544 - const streamingSupported = isStreamingSupported(model);
545 -
546 -
547 - // Only use streaming if both enabled and supported
548 - return streamingEnabled && streamingSupported;
549 -}
550 225
551 -// Helper function to handle chat mode updates
552 -function handleChatModeUpdates(response, responseText) {
553 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
554 - if (response.chat_mode) {
555 - updateChatModeIndicator(response.chat_mode);
556 - return; // Return early since we found explicit mode
557 - }
558 - // Check for fallback response chat mode
559 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
560 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
561 - return; // Return early since we found explicit mode
562 - }
563 -
564 - // Only do text-based detection if no explicit mode was provided
565 - // Check for specific AI chatbot response text
566 - if (responseText === 'You are now chatting with the AI chatbot.' ||
567 - responseText.includes('now chatting with the AI') ||
568 - responseText.includes('switched to AI mode') ||
569 - responseText.includes('AI chatbot is now')) {
570 - updateChatModeIndicator('ai');
571 - }
572 - // Check for agent transfer messages
573 - else if (responseText.includes('agent') &&
574 - (responseText.includes('transfer') || responseText.includes('connected'))) {
575 - updateChatModeIndicator('agent');
576 - }
577 -}
226 +// Initialize session ID
227 +var sessionId = getChatSession();
578 228
579 -// Function to get bot ID from any element or wrapper
580 -// If element is provided, finds the bot ID from its wrapper
581 -// If no element, returns 'default' (for backward compatibility)
582 -function getMxChatBotId(element) {
583 - if (element) {
584 - return getBotIdFromElement(element);
585 - }
586 - // Fallback: find first chatbot wrapper on page
587 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
588 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
589 -}
229 +function callMxChat(message, callback) {
230 + var sessionId = getChatSession();
231 + //console.log("Calling chatbot with session ID:", sessionId); // Debugging session ID
232 + //console.log("Message being sent:", message); // Debugging message
590 233
591 -function callMxChat(message, callback, botId) {
592 - botId = botId || getMxChatBotId();
593 -
594 - // Store the message in case we need to retry after session reset
595 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
596 -
597 - // Get page context if contextual awareness is enabled
598 - const pageContext = getPageContext();
599 -
600 - // Get instance for session start timestamp (used when persistence is OFF)
601 - var instance = MxChatInstances.get(botId);
602 -
603 - // Prepare AJAX data
604 - const ajaxData = {
605 - action: 'mxchat_handle_chat_request',
606 - message: message,
607 - session_id: getChatSession(botId),
608 - nonce: mxchatChat.nonce,
609 - current_page_url: window.location.href,
610 - current_page_title: document.title,
611 - bot_id: botId,
612 - // Pass session start timestamp so AI context matches what user sees
613 - session_start_timestamp: instance.sessionStartTimestamp || 0
614 - };
615 -
616 - // Add page context if available
617 - if (pageContext) {
618 - ajaxData.page_context = JSON.stringify(pageContext);
619 - }
620 -
621 - // CHECK FOR VISION FLAGS AND ADD THEM
622 - if (window.mxchatVisionProcessed) {
623 - ajaxData.vision_processed = true;
624 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
625 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
626 - // Clear the flags after use
627 - window.mxchatVisionProcessed = false;
628 - window.mxchatOriginalMessage = null;
629 - window.mxchatVisionImagesCount = 0;
630 - }
631 -
632 234 $.ajax({
633 235 url: mxchatChat.ajax_url,
634 236 type: 'POST',
635 237 dataType: 'json',
636 - data: ajaxData,
238 + data: {
239 + action: 'mxchat_handle_chat_request',
240 + message: message,
241 + session_id: sessionId,
242 + nonce: mxchatChat.nonce
243 + },
637 244 success: function(response) {
638 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
639 - if (response.chat_mode) {
640 - updateChatModeIndicator(response.chat_mode, botId);
641 - }
245 + //console.log("Response from server:", response); // Debugging response
642 246
643 - // Also check in data property if response is wrapped
644 - if (response.data && response.data.chat_mode) {
645 - updateChatModeIndicator(response.data.chat_mode, botId);
646 - }
247 + // Extract response data
248 + var responseText = response.text || response.message || (response.data && response.data.message) || '';
249 + var responseHtml = response.html || '';
250 + var images = response.images || [];
647 251
648 - // SECURITY FIX: Check for errors FIRST before checking for success
649 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
650 - if (response.success === false || (response.data && response.data.error_message)) {
651 - let errorMessage = "";
652 - let errorCode = "";
653 -
654 - // Check various possible error locations in the response
655 - if (response.data && response.data.error_message) {
656 - errorMessage = response.data.error_message;
657 - errorCode = response.data.error_code || "";
658 - } else if (response.error_message) {
659 - errorMessage = response.error_message;
660 - errorCode = response.error_code || "";
661 - } else if (response.message) {
662 - errorMessage = response.message;
663 - } else if (typeof response.data === 'string') {
664 - errorMessage = response.data;
665 - } else {
666 - // Fallback for any other unexpected response format
667 - errorMessage = "An error occurred. Please try again or contact support.";
668 - }
669 -
670 - // Handle session reset action (IP changed, session expired, etc.)
671 - // Silent reset — keep chat UI intact, just get a new session and retry
672 - if (response.data && response.data.action === 'reset_session') {
673 - MxChatInstances.silentResetSession(botId);
674 - // Re-send the original message with the new session (user message is already displayed)
675 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
676 - if (originalMessage) {
677 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
678 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
679 - if (shouldUseStreaming(currentModel)) {
680 - callMxChatStream(originalMessage, function(response) {
681 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
682 - }, botId);
683 - } else {
684 - callMxChat(originalMessage, function(response) {
685 - replaceLastMessage("bot", response, '', [], botId);
686 - }, botId);
687 - }
688 - }
689 - return;
690 - }
691 -
692 - // Format user-friendly error message
693 - let displayMessage = errorMessage;
694 -
695 - // Customize message for admin users
696 - if (mxchatChat.is_admin) {
697 - // For admin users, show more technical details including error code
698 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
699 - }
700 -
701 - replaceLastMessage("bot", displayMessage, '', [], botId);
702 - return; // Exit early for errors
252 + if (responseText || responseHtml || images.length > 0) {
253 + //console.log("Displaying response text:", responseText);
254 + replaceLastMessage("bot", responseText, responseHtml, images);
255 + } else {
256 + //console.error("Empty response; showing fallback error.");
257 + appendMessage("bot", "I'm sorry, something went wrong.");
703 258 }
704 259
705 - // NOW check if this is a successful response by looking for text, html, or message fields
706 - // This preserves compatibility with your server response format
707 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
708 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
709 -
710 - // Handle successful response - this is your original success handling code
711 -
712 - // Handle other responses
713 - let responseText = response.text || '';
714 - let responseHtml = response.html || '';
715 - let responseMessage = response.message || '';
716 -
717 - // Add PDF filename handling
718 - if (response.data && response.data.filename) {
719 - showActivePdf(response.data.filename, botId);
720 - var instance = MxChatInstances.get(botId);
721 - instance.activePdfFile = response.data.filename;
722 - }
723 -
724 - // Add redirect check here
725 - if (response.redirect_url) {
726 - if (responseText) {
727 - replaceLastMessage("bot", responseText, '', [], botId);
728 - }
729 - setTimeout(() => {
730 - window.location.href = response.redirect_url;
731 - }, 1500);
732 - return;
733 - }
734 -
735 - // Check for live agent response
736 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
737 - removeThinkingDots(botId);
738 - updateChatModeIndicator('agent', botId);
739 - enableChatInput(botId);
740 - return;
741 - }
742 -
743 - // Handle the message and show notification if chat is hidden
744 - if (responseText || responseHtml || responseMessage) {
745 -
746 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
747 - if (responseText && typeof customMxChatFilter === 'function') {
748 - responseText = customMxChatFilter(responseText, "response");
749 - }
750 - if (responseMessage && typeof customMxChatFilter === 'function') {
751 - responseMessage = customMxChatFilter(responseMessage, "response");
752 - }
753 -
754 - // Update the messages as before
755 - if (responseText && responseHtml) {
756 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
757 - } else if (responseText) {
758 - replaceLastMessage("bot", responseText, '', [], botId);
759 - } else if (responseHtml) {
760 - replaceLastMessage("bot", "", responseHtml, [], botId);
761 - } else if (responseMessage) {
762 - replaceLastMessage("bot", responseMessage, '', [], botId);
763 - }
764 -
765 - // Check if chat is hidden and show notification
766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
767 - if ($floatingChatbot.hasClass('hidden')) {
768 - var $badge = getElement(botId, 'chat-notification-badge');
769 - if ($badge.length) {
770 - $badge.show();
771 - }
772 - }
773 - } else {
774 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
775 - if (response.vectorstore_error) {
776 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
777 - }
778 - replaceLastMessage("bot", emptyMsg, '', [], botId);
779 - }
780 -
781 - if (response.message_id) {
782 - var instance = MxChatInstances.get(botId);
783 - instance.lastSeenMessageId = response.message_id;
784 - }
785 -
786 - return;
260 + // Handle redirection if specified
261 + if (response.redirect_url) {
262 + //console.log("Redirecting to URL:", response.redirect_url);
263 + setTimeout(function() {
264 + window.location.href = response.redirect_url;
265 + }, 2000);
787 266 }
788 -
789 - // Fallback for truly unexpected response formats
790 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
791 267 },
792 268 error: function(xhr, status, error) {
793 - let errorMessage = "An unexpected error occurred.";
269 + console.error("Error communicating with the server:", xhr.status, error);
794 270
795 - // Try to parse the response if it's JSON
796 271 try {
797 - const responseJson = JSON.parse(xhr.responseText);
272 + //console.log("Raw error response:", xhr.responseText);
273 + var response = xhr.responseJSON || JSON.parse(xhr.responseText); // Parse the error response
274 + var errorMessage = response?.data?.message
275 + ? response.data.message
276 + : "An unexpected error occurred.";
798 277
799 - if (responseJson.data && responseJson.data.error_message) {
800 - errorMessage = responseJson.data.error_message;
801 - } else if (responseJson.message) {
802 - errorMessage = responseJson.message;
803 - }
278 + //console.log("Parsed error message:", errorMessage);
279 +
280 + // Append the error message to the chat box
281 + appendMessage("bot", errorMessage);
804 282 } catch (e) {
805 - // Not JSON or parsing failed, use HTTP status based messages
806 - if (xhr.status === 0) {
807 - errorMessage = "Network error: Please check your internet connection.";
808 - } else if (xhr.status === 403) {
809 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
810 - } else if (xhr.status === 404) {
811 - errorMessage = "API endpoint not found. Please contact support.";
812 - } else if (xhr.status === 429) {
813 - errorMessage = "Too many requests. Please try again in a moment.";
814 - } else if (xhr.status >= 500) {
815 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
816 - }
283 + console.error("Error parsing server response:", e);
284 + appendMessage("bot", "An unexpected error occurred.");
817 285 }
818 -
819 - replaceLastMessage("bot", errorMessage, '', [], botId);
820 286 }
821 287 });
822 288 }
823 289
824 -function callMxChatStream(message, callback, botId) {
825 - botId = botId || getMxChatBotId();
826 290
827 - // Store the message in case we need to retry after session reset
828 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
291 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
292 + try {
293 + var messageClass = sender === "user" ? "user-message" : "bot-message";
294 + var bgColor = sender === "user" ? userMessageBgColor : botMessageBgColor;
295 + var fontColor = sender === "user" ? userMessageFontColor : botMessageFontColor;
829 296
830 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
831 - if (!isStreamingSupported(currentModel)) {
832 - callMxChat(message, callback, botId);
833 - return;
834 - }
835 -
836 - // Get page context if contextual awareness is enabled
837 - const pageContext = getPageContext();
838 -
839 - // Get instance for session start timestamp (used when persistence is OFF)
840 - var instance = MxChatInstances.get(botId);
841 -
842 - const formData = new FormData();
843 - formData.append('action', 'mxchat_stream_chat');
844 - formData.append('message', message);
845 - formData.append('session_id', getChatSession(botId));
846 - formData.append('nonce', mxchatChat.nonce);
847 - formData.append('current_page_url', window.location.href);
848 - formData.append('current_page_title', document.title);
849 - formData.append('bot_id', botId);
850 - // Pass session start timestamp so AI context matches what user sees
851 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
852 -
853 - // Add page context if available
854 - if (pageContext) {
855 - formData.append('page_context', JSON.stringify(pageContext));
856 - }
857 -
858 - // CHECK FOR VISION FLAGS AND ADD THEM
859 - if (window.mxchatVisionProcessed) {
860 - formData.append('vision_processed', 'true');
861 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
862 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
863 - // Clear the flags after use
864 - window.mxchatVisionProcessed = false;
865 - window.mxchatOriginalMessage = null;
866 - window.mxchatVisionImagesCount = 0;
867 - }
868 -
869 - let accumulatedContent = '';
870 - let testingDataReceived = false;
871 - let streamingStarted = false;
872 -
873 - fetch(mxchatChat.ajax_url, {
874 - method: 'POST',
875 - body: formData,
876 - credentials: 'same-origin'
877 - })
878 - .then(response => {
879 - // Store the response for potential fallback handling
880 - const responseClone = response.clone();
881 -
882 - if (!response.ok) {
883 - // Try to get error details from response
884 - return responseClone.json().then(errorData => {
885 - throw { isServerError: true, data: errorData };
886 - }).catch(() => {
887 - throw new Error('Network response was not ok');
888 - });
889 - }
890 -
891 - // Check if response is JSON instead of streaming
892 - const contentType = response.headers.get('content-type');
893 - if (contentType && contentType.includes('application/json')) {
894 - return responseClone.json().then(data => {
895 - // IMMEDIATE CHAT MODE UPDATE for JSON response
896 - if (data.chat_mode) {
897 - updateChatModeIndicator(data.chat_mode, botId);
898 - }
899 -
900 - // Check for testing panel
901 - if (window.mxchatTestPanelInstance && data.testing_data) {
902 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
903 - }
904 -
905 - // Handle the JSON response directly
906 - handleNonStreamResponse(data, callback, botId);
907 - return Promise.resolve(); // Prevent further processing
297 + var messageDiv = $('<div>').addClass(messageClass).css({
298 + 'background': bgColor,
299 + 'color': fontColor
908 300 });
909 - }
910 301
911 - // Continue with streaming processing
912 - const reader = response.body.getReader();
913 - const decoder = new TextDecoder();
914 - let buffer = '';
302 + // Format the message text, including code blocks
303 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
915 304
916 - function processStream() {
917 - reader.read().then(({ done, value }) => {
918 - if (done) {
919 - // If streaming completed but no content was received, try to get response as fallback
920 - if (!streamingStarted || !accumulatedContent) {
921 - // Try to read the response as JSON
922 - responseClone.text().then(text => {
923 - try {
924 - const data = JSON.parse(text);
925 - if (data.text || data.message || data.html) {
926 - handleNonStreamResponse(data, callback, botId);
927 - } else {
928 - // No valid data, fall back to regular call
929 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
930 - callMxChat(message, callback, botId);
931 - }
932 - } catch (e) {
933 - // Could not parse, fall back to regular call
934 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
935 - callMxChat(message, callback, botId);
936 - }
937 - }).catch(() => {
938 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
939 - callMxChat(message, callback, botId);
940 - });
941 - return;
942 - }
943 -
944 - // Re-enable chat input when stream ends with content
945 - enableChatInput(botId);
946 -
947 - if (callback) {
948 - callback(accumulatedContent);
949 - }
950 - return;
951 - }
952 -
953 - buffer += decoder.decode(value, { stream: true });
954 - const lines = buffer.split('\n');
955 - buffer = lines.pop() || '';
956 -
957 - for (const line of lines) {
958 - if (line.startsWith('data: ')) {
959 - const data = line.substring(6);
960 -
961 - if (data === '[DONE]') {
962 - if (!accumulatedContent) {
963 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
964 - callMxChat(message, callback, botId);
965 - return;
966 - }
967 -
968 - // Re-enable chat input after streaming completes
969 - enableChatInput(botId);
970 -
971 - if (callback) {
972 - callback(accumulatedContent);
973 - }
974 - return;
975 - }
976 -
977 - try {
978 - const json = JSON.parse(data);
979 -
980 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
981 - if (json.chat_mode) {
982 - updateChatModeIndicator(json.chat_mode, botId);
983 - }
984 -
985 - // Handle testing data
986 - if (json.testing_data && !testingDataReceived) {
987 - if (window.mxchatTestPanelInstance) {
988 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
989 - testingDataReceived = true;
990 - }
991 - }
992 - // Handle content streaming
993 - else if (json.content) {
994 - streamingStarted = true;
995 - accumulatedContent += json.content;
996 - updateStreamingMessage(accumulatedContent, botId);
997 - }
998 - // Handle complete response in stream (fallback response)
999 - else if (json.text || json.message || json.html) {
1000 - handleNonStreamResponse(json, callback, botId);
1001 - return;
1002 - }
1003 - // Handle errors
1004 - else if (json.error) {
1005 -
1006 - // Get error message from various possible fields
1007 - let errorMessage = json.error_message || json.message || json.text ||
1008 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1009 -
1010 - // Re-enable chat input on error
1011 - enableChatInput(botId);
1012 -
1013 - // Display the error directly in the chat
1014 - replaceLastMessage("bot", errorMessage, '', [], botId);
1015 -
1016 - if (callback) {
1017 - callback(errorMessage);
1018 - }
1019 - return;
1020 - }
1021 - } catch (e) {
1022 - // SSE data parsing error - silently continue
1023 - }
1024 - }
1025 - }
1026 -
1027 - processStream();
1028 - }).catch(streamError => {
1029 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1030 - callMxChat(message, callback, botId);
1031 - });
1032 - }
1033 -
1034 - processStream();
1035 - })
1036 - .catch(error => {
1037 - // Check if we have server error data with chat mode
1038 - if (error && error.isServerError && error.data) {
1039 - // Check for chat mode in error data
1040 - if (error.data.chat_mode) {
1041 - updateChatModeIndicator(error.data.chat_mode, botId);
1042 - }
1043 -
1044 - handleNonStreamResponse(error.data, callback, botId);
1045 - } else {
1046 - // Only fall back to regular call if we don't have any response data
1047 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1048 - callMxChat(message, callback, botId);
1049 - }
1050 - });
1051 -}
1052 -
1053 -// Helper function to handle non-streaming responses
1054 -function handleNonStreamResponse(data, callback, botId) {
1055 - botId = botId || 'default';
1056 -
1057 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1058 - if (data.chat_mode) {
1059 - updateChatModeIndicator(data.chat_mode, botId);
1060 - }
1061 -
1062 - // Also check in data property if response is wrapped
1063 - if (data.data && data.data.chat_mode) {
1064 - updateChatModeIndicator(data.data.chat_mode, botId);
1065 - }
1066 -
1067 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1068 - // This prevents a visual gap between thinking dots disappearing and content appearing
1069 -
1070 - // SECURITY FIX: Check for errors FIRST
1071 - if (data.success === false || (data.data && data.data.error_message)) {
1072 - let errorMessage = "";
1073 - let errorCode = "";
1074 -
1075 - // Check various possible error locations
1076 - if (data.data && data.data.error_message) {
1077 - errorMessage = data.data.error_message;
1078 - errorCode = data.data.error_code || "";
1079 - } else if (data.error_message) {
1080 - errorMessage = data.error_message;
1081 - errorCode = data.error_code || "";
1082 - } else if (data.message) {
1083 - errorMessage = data.message;
1084 - } else if (typeof data.data === 'string') {
1085 - errorMessage = data.data;
1086 - } else {
1087 - errorMessage = "An error occurred. Please try again or contact support.";
1088 - }
1089 -
1090 - // Handle session reset action (IP changed, session expired, etc.)
1091 - // Silent reset — keep chat UI intact, just get a new session and retry
1092 - if (data.data && data.data.action === 'reset_session') {
1093 - MxChatInstances.silentResetSession(botId);
1094 - // Re-send the original message with the new session (user message is already displayed)
1095 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1096 - if (originalMessage) {
1097 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1098 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1099 - if (shouldUseStreaming(currentModel)) {
1100 - callMxChatStream(originalMessage, callback, botId);
1101 - } else {
1102 - callMxChat(originalMessage, callback, botId);
1103 - }
1104 - }
1105 - return;
1106 - }
1107 -
1108 - // Format user-friendly error message
1109 - let displayMessage = errorMessage;
1110 - if (mxchatChat.is_admin) {
1111 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1112 - }
1113 -
1114 - replaceLastMessage("bot", displayMessage, '', [], botId);
1115 -
1116 - if (callback) {
1117 - callback('');
1118 - }
1119 - return; // Exit early for errors
1120 - }
1121 -
1122 - // Check for live agent response
1123 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1124 - removeThinkingDots(botId);
1125 - // Also remove any leftover bot-message that lost its temporary-message class
1126 - var $chatBox = getElement(botId, 'chat-box');
1127 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1128 - updateChatModeIndicator('agent', botId);
1129 - enableChatInput(botId);
1130 - if (callback) {
1131 - callback('');
1132 - }
1133 - return;
1134 - }
1135 -
1136 - // Handle different response formats
1137 - if (data.text || data.html || data.message) {
1138 -
1139 - // Apply response hooks
1140 - if (data.text && typeof customMxChatFilter === 'function') {
1141 - data.text = customMxChatFilter(data.text, "response");
1142 - }
1143 - if (data.message && typeof customMxChatFilter === 'function') {
1144 - data.message = customMxChatFilter(data.message, "response");
1145 - }
1146 -
1147 - // Display the response
1148 - if (data.text && data.html) {
1149 - replaceLastMessage("bot", data.text, data.html, [], botId);
1150 - } else if (data.text) {
1151 - replaceLastMessage("bot", data.text, '', [], botId);
1152 - } else if (data.html) {
1153 - replaceLastMessage("bot", "", data.html, [], botId);
1154 - } else if (data.message) {
1155 - replaceLastMessage("bot", data.message, '', [], botId);
1156 - }
1157 - }
1158 -
1159 - // Handle other response properties
1160 - if (data.data && data.data.filename) {
1161 - showActivePdf(data.data.filename, botId);
1162 - var instance = MxChatInstances.get(botId);
1163 - instance.activePdfFile = data.data.filename;
1164 - }
1165 -
1166 - if (data.redirect_url) {
1167 - setTimeout(() => {
1168 - window.location.href = data.redirect_url;
1169 - }, 1500);
1170 - }
1171 -
1172 - // Ensure chat input is re-enabled (safety net for edge cases)
1173 - enableChatInput(botId);
1174 -
1175 - if (callback) {
1176 - callback(data.text || data.message || '');
1177 - }
1178 -}
1179 -
1180 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1181 -function updateChatModeIndicator(mode, botId) {
1182 - botId = botId || 'default';
1183 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1184 - if (indicator) {
1185 - const oldText = indicator.textContent;
1186 -
1187 - if (mode === 'agent') {
1188 - indicator.textContent = 'Live Agent';
1189 - startPolling(botId);
1190 - } else {
1191 - // Everything else is AI mode
1192 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1193 - indicator.textContent = customAiText;
1194 - stopPolling(botId);
1195 - }
1196 -
1197 - // Force immediate DOM update and reflow
1198 - if (oldText !== indicator.textContent) {
1199 - // Force a reflow to ensure the change is visible immediately
1200 - indicator.style.display = 'none';
1201 - indicator.offsetHeight; // Trigger reflow
1202 - indicator.style.display = '';
1203 -
1204 - // Double-check after a brief moment to ensure the change stuck
1205 - setTimeout(() => {
1206 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1207 - indicator.textContent = 'Live Agent';
1208 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1209 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1210 - indicator.textContent = customAiText;
1211 - }
1212 - }, 50);
1213 - }
1214 - }
1215 -}
1216 -
1217 -// Function to update message during streaming
1218 -function updateStreamingMessage(content, botId) {
1219 - botId = botId || 'default';
1220 -
1221 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1222 - if (typeof customMxChatFilter === 'function') {
1223 - content = customMxChatFilter(content, "response");
1224 - }
1225 -
1226 - const formattedContent = linkify(content);
1227 -
1228 - // Find the temporary message in this bot's chat box
1229 - var $chatBox = getElement(botId, 'chat-box');
1230 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1231 -
1232 - if (tempMessage.length) {
1233 - // Update existing message
1234 - tempMessage.html(formattedContent);
1235 - } else {
1236 - // Create new temporary message if it doesn't exist
1237 - appendMessage("bot", content, '', [], true, botId);
1238 - }
1239 -}
1240 -
1241 -function isStreamingSupported(model) {
1242 - if (!model) return false;
1243 -
1244 - const modelPrefix = model.split('-')[0].toLowerCase();
1245 -
1246 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1247 - const isSupported = modelPrefix === 'gpt' ||
1248 - modelPrefix === 'o1' ||
1249 - modelPrefix === 'claude' ||
1250 - modelPrefix === 'grok' ||
1251 - modelPrefix === 'deepseek' ||
1252 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1253 -
1254 - return isSupported;
1255 -}
1256 -
1257 -// Update the event handlers to use the correct function names (using event delegation)
1258 -// Use class-based selectors for multi-instance support
1259 -$(document).on('click', '.send-button', function() {
1260 - var botId = getBotIdFromElement(this);
1261 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1262 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1263 - disableChatInput(botId);
1264 - }
1265 - sendMessage(botId);
1266 -});
1267 -
1268 -// Override enter key handler (using event delegation)
1269 -$(document).on('keypress', '.chat-input', function(e) {
1270 - if (e.which == 13 && !e.shiftKey) {
1271 - e.preventDefault();
1272 - var botId = getBotIdFromElement(this);
1273 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1274 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1275 - disableChatInput(botId);
1276 - }
1277 - sendMessage(botId);
1278 - }
1279 -});
1280 -
1281 -
1282 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1283 - try {
1284 - // Determine styles based on sender type
1285 - let messageClass, bgColor, fontColor;
1286 -
1287 - if (sender === "user") {
1288 - messageClass = "user-message";
1289 - bgColor = userMessageBgColor;
1290 - fontColor = userMessageFontColor;
1291 - // Only sanitize user input
1292 - messageText = sanitizeUserInput(messageText);
1293 - } else if (sender === "agent") {
1294 - messageClass = "agent-message";
1295 - bgColor = liveAgentMessageBgColor;
1296 - fontColor = liveAgentMessageFontColor;
1297 - } else {
1298 - messageClass = "bot-message";
1299 - bgColor = botMessageBgColor;
1300 - fontColor = botMessageFontColor;
1301 - }
1302 -
1303 - const messageDiv = $('<div>')
1304 - .addClass(messageClass)
1305 - .attr('dir', 'auto');
1306 -
1307 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1308 - var skipColors = shouldSkipInlineColors(botId);
1309 - if (skipColors) {
1310 - messageDiv.css({
1311 - 'margin-bottom': '1em'
1312 - });
1313 - } else {
1314 - messageDiv.css({
1315 - 'background': bgColor,
1316 - 'color': fontColor,
1317 - 'margin-bottom': '1em'
1318 - });
1319 - }
1320 -
1321 - // Process the message content - always run linkify to convert markdown
1322 - // links and format text. linkify() handles existing HTML safely via
1323 - // negative lookaheads that skip URLs already inside <a> tags.
1324 - let fullMessage = linkify(messageText);
1325 -
1326 - // Add images if provided
1327 305 if (images && images.length > 0) {
1328 - fullMessage += '<div class="image-gallery" dir="auto">';
306 + fullMessage += '<div class="image-gallery">';
1329 307 images.forEach(img => {
1330 - const safeTitle = sanitizeUserInput(img.title);
1331 - const safeUrl = encodeURI(img.image_url);
1332 - const safeThumbnail = encodeURI(img.thumbnail_url);
1333 -
1334 308 fullMessage += `
1335 309 <div style="margin-bottom: 10px;">
1336 - <strong>${safeTitle}</strong><br>
1337 - <a href="${safeUrl}" target="_blank">
1338 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
310 + <strong>${img.title}</strong><br>
311 + <a href="${img.image_url}" target="_blank">
312 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1339 313 </a>
1340 314 </div>`;
1341 315 });
1342 316 fullMessage += '</div>';
@@ -1341,16 +315,10 @@
1341 315 });
1342 316 fullMessage += '</div>';
1343 317 }
1344 318
1345 - // Append HTML content if provided
1346 - if (messageHtml && sender !== "user") {
1347 - // Only add line breaks if there's actual text content before the HTML
1348 - if (fullMessage && fullMessage.trim()) {
1349 - fullMessage += '<br><br>' + messageHtml;
1350 - } else {
1351 - fullMessage = messageHtml;
1352 - }
319 + if (messageHtml) {
320 + fullMessage += '<br><br>' + messageHtml;
1353 321 }
1354 322
1355 323 messageDiv.html(fullMessage);
1356 324
@@ -1357,124 +325,38 @@
1357 325 if (isTemporary) {
1358 326 messageDiv.addClass('temporary-message');
1359 327 }
1360 328
1361 - // Append to the correct chatbot instance's chat-box
1362 - var $chatBox = getElement(botId, 'chat-box');
1363 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1364 - // FIXED: Use event delegation for link tracking
1365 - if (sender === "bot" || sender === "agent") {
1366 - attachLinkTracking(messageDiv, messageText, botId);
1367 - }
1368 -
329 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1369 330 if (sender === "bot") {
1370 - const lastUserMessage = $chatBox.find('.user-message').last();
331 + // After bot's message is displayed, scroll last user message to top
332 + var lastUserMessage = $('#chat-box').find('.user-message').last();
1371 333 if (lastUserMessage.length) {
1372 - scrollElementToTop(lastUserMessage, botId);
334 + scrollElementToTop(lastUserMessage);
1373 335 }
1374 336 }
1375 337 });
1376 -
1377 - if (messageText.id) {
1378 - var instance = MxChatInstances.get(botId);
1379 - instance.lastSeenMessageId = messageText.id;
1380 - hideNotification(botId);
1381 - }
1382 338 } catch (error) {
1383 - // Error rendering message - silently continue
339 + console.error("Error rendering message with images:", error);
1384 340 }
1385 341 }
1386 342
1387 -// Helper function to attach link tracking with proper event handling
1388 -function attachLinkTracking(messageDiv, messageText, botId) {
1389 - botId = botId || 'default';
1390 - // Use a slight delay to ensure DOM is ready
1391 - setTimeout(function() {
1392 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1393 343
1394 - links.each(function() {
1395 - const $link = $(this);
1396 - const originalHref = $link.attr('href');
344 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
345 + var messageClass = sender === "user" ? "user-message" : "bot-message";
346 + var lastMessageDiv = $('#chat-box').find('.' + messageClass + '.temporary-message').last();
1397 347
1398 - // Mark as tracked to avoid duplicate handlers
1399 - $link.attr('data-tracked', 'true');
348 + // Format response text, including code blocks
349 + var fullMessage = Array.isArray(responseText) ?
350 + responseText.map(item => linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(item))))).join("<br>") :
351 + linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
1400 352
1401 - // Only track external URLs
1402 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1403 - // Remove any existing click handlers first
1404 - $link.off('click.tracking');
1405 -
1406 - // Add new click handler with namespace
1407 - $link.on('click.tracking', function(e) {
1408 - e.preventDefault();
1409 - e.stopPropagation();
1410 -
1411 - const messageContext = typeof messageText === 'string'
1412 - ? messageText.substring(0, 200)
1413 - : '';
1414 -
1415 - // Track the click
1416 - $.ajax({
1417 - url: mxchatChat.ajax_url,
1418 - type: 'POST',
1419 - data: {
1420 - action: 'mxchat_track_url_click',
1421 - session_id: getChatSession(botId),
1422 - url: originalHref,
1423 - message_context: messageContext,
1424 - nonce: mxchatChat.nonce
1425 - },
1426 - complete: function() {
1427 - // Always redirect, even if tracking fails
1428 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1429 - window.open(originalHref, '_blank');
1430 - } else {
1431 - window.location.href = originalHref;
1432 - }
1433 - }
1434 - });
1435 -
1436 - return false; // Extra insurance to prevent default
1437 - });
1438 - }
1439 - });
1440 - }, 100); // Small delay to ensure DOM is ready
1441 -}
1442 -
1443 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1444 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1445 - var $chatBox = getElement(botId, 'chat-box');
1446 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1447 -
1448 - // Determine styles
1449 - let bgColor, fontColor;
1450 - if (sender === "user") {
1451 - bgColor = userMessageBgColor;
1452 - fontColor = userMessageFontColor;
1453 - } else if (sender === "agent") {
1454 - bgColor = liveAgentMessageBgColor;
1455 - fontColor = liveAgentMessageFontColor;
1456 - } else {
1457 - bgColor = botMessageBgColor;
1458 - fontColor = botMessageFontColor;
1459 - }
1460 -
1461 - // Always run linkify to convert markdown links and format text.
1462 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1463 - // to avoid double-processing URLs that are already inside <a> tags).
1464 - var fullMessage = linkify(responseText);
1465 -
1466 353 if (responseHtml) {
1467 - // Only add line breaks if there's actual text content before the HTML
1468 - if (fullMessage && fullMessage.trim()) {
1469 - fullMessage += '<br><br>' + responseHtml;
1470 - } else {
1471 - fullMessage = responseHtml;
1472 - }
354 + fullMessage += '<br><br>' + responseHtml;
1473 355 }
1474 356
1475 357 if (images.length > 0) {
1476 - fullMessage += '<div class="image-gallery" dir="auto">';
358 + fullMessage += '<div class="image-gallery">';
1477 359 images.forEach(img => {
1478 360 fullMessage += `
1479 361 <div style="margin-bottom: 10px;">
1480 362 <strong>${img.title}</strong><br>
@@ -1486,2039 +368,367 @@
1486 368 fullMessage += '</div>';
1487 369 }
1488 370
1489 371 if (lastMessageDiv.length) {
1490 - // Replace content immediately to prevent visual gap between thinking dots and response
1491 - lastMessageDiv
1492 - .html(fullMessage)
1493 - .removeClass('bot-message user-message temporary-message')
1494 - .addClass(messageClass)
1495 - .attr('dir', 'auto');
1496 -
1497 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1498 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1499 - if (!skipColors) {
1500 - lastMessageDiv.css({
1501 - 'background-color': bgColor,
1502 - 'color': fontColor,
372 + lastMessageDiv.fadeOut(200, function() {
373 + $(this).html(fullMessage).removeClass('temporary-message').fadeIn(200, function() {
374 + // After bot's message is displayed, scroll last user message to top
375 + var lastUserMessage = $('#chat-box').find('.user-message').last();
376 + if (lastUserMessage.length) {
377 + scrollElementToTop(lastUserMessage);
378 + }
1503 379 });
1504 - }
1505 -
1506 - // Handle link tracking and scroll
1507 - if (sender === "bot" || sender === "agent") {
1508 - attachLinkTracking(lastMessageDiv, responseText, botId);
1509 -
1510 - const lastUserMessage = $chatBox.find('.user-message').last();
1511 - if (lastUserMessage.length) {
1512 - scrollElementToTop(lastUserMessage, botId);
1513 - }
1514 - // Show notification if chat is hidden
1515 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1516 - if ($floatingChatbot.hasClass('hidden')) {
1517 - showNotification(botId);
1518 - }
1519 - }
1520 -
1521 - // Re-enable chat input after response is displayed
1522 - enableChatInput(botId);
380 + });
1523 381 } else {
1524 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1525 - // Re-enable chat input after response is displayed
1526 - enableChatInput(botId);
382 + appendMessage(sender, responseText, responseHtml, images);
1527 383 }
1528 384 }
1529 385
1530 386
1531 - function appendThinkingMessage(botId) {
1532 - botId = botId || 'default';
387 +function loadChatHistory() {
388 + var sessionId = getChatSession();
389 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1533 390
1534 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1535 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1536 - if (indicator && indicator.textContent === 'Live Agent') {
1537 - return;
1538 - }
391 + if (chatPersistenceEnabled && sessionId) {
392 + $.ajax({
393 + url: mxchatChat.ajax_url,
394 + type: 'POST',
395 + dataType: 'json',
396 + data: {
397 + action: 'mxchat_fetch_conversation_history',
398 + session_id: sessionId
399 + },
400 + success: function(response) {
401 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
402 + var $chatBox = $('#chat-box');
403 + var $fragment = $(document.createDocumentFragment());
1539 404
1540 - var $chatBox = getElement(botId, 'chat-box');
405 + $.each(response.data.conversation, function(index, message) {
406 + var messageElement = $('<div>').addClass(message.role === 'user' ? 'user-message' : 'bot-message')
407 + .css({
408 + 'background': message.role === 'user' ? userMessageBgColor : botMessageBgColor,
409 + 'color': message.role === 'user' ? userMessageFontColor : botMessageFontColor
410 + });
1541 411
1542 - // Remove any existing thinking dots in this bot's chat first
1543 - $chatBox.find('.thinking-dots').remove();
412 + var content = message.content;
1544 413
1545 - // Check if we should skip inline colors (AI theme is active)
1546 - var skipColors = shouldSkipInlineColors(botId);
414 + // Decode any escaped characters
415 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
416 + content = decodeHTMLEntities(content);
1547 417
1548 - // Retrieve the bot message font color and background color
1549 - var botMessageFontColor = mxchatChat.bot_message_font_color;
1550 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
418 + // Detect if the content is HTML by checking for specific classes
419 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
420 + // Append HTML content directly
421 + messageElement.html(content);
422 + } else {
423 + // Format plain text content with code block support
424 + var formattedContent = linkify(
425 + formatBoldText(
426 + convertNewlinesToBreaks(formatCodeBlocks(content))
427 + )
428 + );
429 + messageElement.html(formattedContent);
430 + }
1551 431
1552 - // Build thinking dots HTML - skip inline colors if AI theme is active
1553 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1554 - var thinkingHtml = '<div class="thinking-dots-container">' +
1555 - '<div class="thinking-dots">' +
1556 - '<span class="dot"' + dotStyle + '></span>' +
1557 - '<span class="dot"' + dotStyle + '></span>' +
1558 - '<span class="dot"' + dotStyle + '></span>' +
1559 - '</div>' +
1560 - '</div>';
432 + $fragment.append(messageElement);
433 + });
1561 434
1562 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1563 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1564 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1565 - scrollToBottom(botId);
1566 - }
435 + $chatBox.append($fragment);
436 + scrollToBottom(true);
1567 437
1568 - function removeThinkingDots(botId) {
1569 - botId = botId || 'default';
1570 - var $chatBox = getElement(botId, 'chat-box');
1571 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1572 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1573 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1574 - }
1575 -
1576 - // ====================================
1577 - // TEXT FORMATTING & PROCESSING
1578 - // ====================================
1579 -
1580 - function linkify(inputText) {
1581 - if (!inputText) {
1582 - return '';
1583 - }
1584 -
1585 - // Helper function to check if URL is already encoded
1586 - function isUrlEncoded(url) {
1587 - // Check for % followed by exactly 2 hex digits
1588 - return /%[0-9a-fA-F]{2}/.test(url);
1589 - }
1590 -
1591 - // Helper function to safely encode URLs only if needed
1592 - function safeEncodeUrl(url) {
1593 - // If URL already contains encoded characters, return as-is
1594 - if (isUrlEncoded(url)) {
1595 - return url;
1596 - }
1597 - // Otherwise, encode it
1598 - return encodeURI(url);
1599 - }
1600 -
1601 - // Process markdown headers FIRST
1602 - let processedText = formatMarkdownHeaders(inputText);
1603 -
1604 - // Process text styling (bold, italic, strikethrough)
1605 - processedText = formatTextStyling(processedText);
1606 -
1607 - // Process code blocks BEFORE processing links
1608 - processedText = formatCodeBlocks(processedText);
1609 -
1610 - // Process markdown tables BEFORE converting newlines to paragraphs
1611 - processedText = formatMarkdownTables(processedText);
1612 -
1613 - // NOW convert to paragraphs
1614 - processedText = convertNewlinesToBreaks(processedText);
1615 -
1616 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1617 - // This prevents them from being processed as markdown links
1618 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1619 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1620 - // Clean the URL of any trailing punctuation
1621 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1622 - const safeUrl = safeEncodeUrl(cleanUrl);
1623 - // Return as a proper link without the brackets
1624 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1625 - });
1626 -
1627 - // Process markdown links: [text](url) and [](url)
1628 - // Uses balanced parenthesis matching to handle URLs containing parens
1629 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1630 - processedText = (function(input) {
1631 - var result = '';
1632 - var i = 0;
1633 - while (i < input.length) {
1634 - // Look for [ at current position
1635 - if (input[i] === '[') {
1636 - // Find closing ]
1637 - var closeBracket = input.indexOf(']', i + 1);
1638 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1639 - result += input[i];
1640 - i++;
1641 - continue;
1642 - }
1643 - var linkText = input.substring(i + 1, closeBracket);
1644 - // Check if URL starts with http
1645 - var urlStart = closeBracket + 2;
1646 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1647 - result += input[i];
1648 - i++;
1649 - continue;
1650 - }
1651 - // Find balanced closing paren
1652 - var depth = 1;
1653 - var j = urlStart;
1654 - while (j < input.length && depth > 0) {
1655 - if (input[j] === '(') depth++;
1656 - else if (input[j] === ')') depth--;
1657 - if (depth > 0) j++;
1658 - }
1659 - if (depth !== 0) {
1660 - result += input[i];
1661 - i++;
1662 - continue;
1663 - }
1664 - var url = input.substring(urlStart, j);
1665 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1666 - var encodedUrl = safeEncodeUrl(cleanUrl);
1667 - if (!linkText || !linkText.trim()) {
1668 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
438 + if (response.data.conversation.length > 0) {
439 + $('#mxchat-popular-questions').hide();
440 + }
1669 441 } else {
1670 - var safeText = sanitizeUserInput(linkText);
1671 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
442 + console.warn("No conversation history found.");
1672 443 }
1673 - i = j + 1; // Skip past the closing )
1674 - } else {
1675 - result += input[i];
1676 - i++;
444 + },
445 + error: function(xhr, status, error) {
446 + console.error("Error loading chat history:", status, error);
447 + appendMessage("bot", "Unable to load chat history.");
1677 448 }
1678 - }
1679 - return result;
1680 - })(processedText);
1681 -
1682 - // Process phone numbers: [text](tel:number)
1683 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1684 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1685 - const safePhone = safeEncodeUrl(phone);
1686 - const safeText = sanitizeUserInput(text);
1687 - return `<a href="${safePhone}">${safeText}</a>`;
1688 - });
1689 -
1690 - // Process mailto links: [text](mailto:email)
1691 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1692 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1693 - const safeMailto = safeEncodeUrl(mailto);
1694 - const safeText = sanitizeUserInput(text);
1695 - return `<a href="${safeMailto}">${safeText}</a>`;
1696 - });
1697 -
1698 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1699 - // Updated pattern to be more careful about what it matches
1700 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1701 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1702 - // Extra check: make sure this isn't already linked
1703 - if (match.includes('href=') || match.includes('</a>')) {
1704 - return match;
1705 - }
1706 -
1707 - // Clean trailing punctuation
1708 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1709 - const safeUrl = safeEncodeUrl(cleanUrl);
1710 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1711 - });
1712 -
1713 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
1714 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1715 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1716 - // Extra check: make sure this isn't already linked
1717 - if (match.includes('href=') || match.includes('</a>')) {
1718 - return match;
1719 - }
1720 -
1721 - // Clean trailing punctuation
1722 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1723 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1724 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1725 - });
1726 -
1727 - return processedText;
1728 -}
1729 -
1730 - function formatMarkdownHeaders(text) {
1731 - // Handle h1 to h6 headers
1732 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1733 - const level = hashes.length;
1734 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1735 449 });
450 + } else {
451 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1736 452 }
1737 -
1738 -function formatTextStyling(text) {
1739 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1740 - const protectedSegments = [];
1741 - let protectedText = text;
1742 -
1743 - // Step 1a: Protect HTML href="..." attributes
1744 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1745 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1746 - protectedSegments.push(match);
1747 - return placeholder;
1748 - });
1749 -
1750 - // Step 1b: Protect Markdown links [text](url)
1751 - // This is crucial - we need to protect the URLs in markdown format
1752 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1753 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1754 - protectedSegments.push(match);
1755 - return placeholder;
1756 - });
1757 -
1758 - // Step 1c: Also protect bare URLs that might exist
1759 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1760 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1761 - protectedSegments.push(match);
1762 - return placeholder;
1763 - });
1764 -
1765 - // Step 2: Now apply text styling to the protected text
1766 - // Handle bold text (**text**)
1767 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
453 +}
1768 454
1769 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1770 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1771 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1772 455
1773 - // Handle underscores for italic - Safari-compatible (no lookbehind)
1774 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1775 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1776 -
1777 - // Handle strikethrough (~~text~~)
1778 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1779 -
1780 - // Step 3: Restore all protected segments
1781 - protectedSegments.forEach((original, index) => {
1782 - const placeholder = `__PROTECTED_${index}__`;
1783 - protectedText = protectedText.replace(placeholder, original);
1784 - });
1785 -
1786 - return protectedText;
456 +// Function to decode HTML entities
457 +function decodeHTMLEntities(text) {
458 + var textArea = document.createElement('textarea');
459 + textArea.innerHTML = text;
460 + return textArea.value;
1787 461 }
1788 - function formatBoldText(text) {
1789 - // This function is kept for compatibility but now uses formatTextStyling
1790 - return formatTextStyling(text);
1791 - }
1792 -
1793 -function convertNewlinesToBreaks(text) {
1794 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1795 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1796 -
1797 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
1798 - return paragraphs
1799 - .map(para => para.trim())
1800 - .filter(para => para.length > 0) // Remove empty paragraphs
1801 - .map(para => `<p>${para}</p>`)
1802 - .join('');
1803 -}
1804 - function formatCodeBlocks(text) {
1805 - // Handle fenced code blocks with language specification (```language)
1806 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1807 - const lang = language || 'text';
1808 - const escapedCode = escapeHtml(code.trim());
1809 - return `<div class="mxchat-code-block-container">
1810 - <div class="mxchat-code-header">
1811 - <span class="mxchat-code-language">${lang}</span>
1812 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1813 - </div>
1814 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1815 - </div>`;
1816 - });
1817 462
1818 - // Handle inline code with single backticks
1819 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1820 463
1821 - // Handle raw PHP tags (legacy support)
1822 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1823 - const escapedCode = escapeHtml(match);
1824 - return `<div class="mxchat-code-block-container">
1825 - <div class="mxchat-code-header">
1826 - <span class="mxchat-code-language">php</span>
1827 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1828 - </div>
1829 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1830 - </div>`;
1831 - });
464 +function formatCodeBlocks(text) {
465 + // Regex to match triple backticks and capture content between them
466 + var codeBlockPattern = /```(\w+)?\n?([\s\S]+?)```/g;
1832 467
1833 - return text;
1834 - }
468 + return text.replace(codeBlockPattern, function(_, language, codeContent) {
469 + language = language || 'plaintext';
1835 470
1836 - function formatMarkdownTables(text) {
1837 - var lines = text.split('\n');
1838 - var result = [];
1839 - var i = 0;
471 + // Wrap code content in <pre> and <code> tags
472 + return `<div class="code-block-container">
473 + <pre class="code-block"><code class="language-${language}">${escapeHtml(codeContent)}</code></pre>
474 + </div>`;
475 + });
476 +}
1840 477
1841 - while (i < lines.length) {
1842 - // Check for a table: current line has pipes AND next line is a separator row
1843 - if (i + 1 < lines.length &&
1844 - lines[i].indexOf('|') !== -1 &&
1845 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
478 +function escapeHtml(unsafe) {
479 + return unsafe
480 + .replace(/&/g, "&amp;")
481 + .replace(/</g, "&lt;")
482 + .replace(/>/g, "&gt;")
483 + .replace(/"/g, "&quot;")
484 + .replace(/'/g, "&#039;");
485 +}
1846 486
1847 - var tableLines = [];
1848 - var headerLine = lines[i];
1849 - var separatorLine = lines[i + 1];
1850 - tableLines.push(headerLine);
1851 - tableLines.push(separatorLine);
487 +// Function to convert newlines, skipping preformatted text
488 +function convertNewlinesToBreaks(text) {
489 + // Regex to exclude <pre> and <code> tags from adding <br> tags
490 + return text.replace(/(^|[^>])\n/g, '$1<br>');
491 +}
1852 492
1853 - // Collect remaining table rows
1854 - var j = i + 2;
1855 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1856 - tableLines.push(lines[j]);
1857 - j++;
1858 - }
1859 493
1860 - // Parse alignment from separator row
1861 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1862 - var alignments = sepCells.map(function(cell) {
1863 - var trimmed = cell.trim();
1864 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1865 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1866 - return 'left';
1867 - });
1868 494
1869 - // Build HTML table
1870 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
495 +$(document).ready(function() {
496 + loadChatHistory();
497 +});
1871 498
1872 - // Header row
1873 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1874 - html += '<thead><tr>';
1875 - headerCells.forEach(function(cell, idx) {
1876 - var align = alignments[idx] || 'left';
1877 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1878 - });
1879 - html += '</tr></thead>';
1880 499
1881 - // Body rows
1882 - html += '<tbody>';
1883 - for (var r = 2; r < tableLines.length; r++) {
1884 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1885 - html += '<tr>';
1886 - rowCells.forEach(function(cell, idx) {
1887 - var align = alignments[idx] || 'left';
1888 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1889 - });
1890 - html += '</tr>';
1891 - }
1892 - html += '</tbody></table></div>';
1893 500
1894 - result.push(html);
1895 - i = j;
1896 - } else {
1897 - result.push(lines[i]);
1898 - i++;
1899 - }
1900 - }
1901 -
1902 - return result.join('\n');
501 + // Helper function to check if a string is an image HTML
502 + function isImageHtml(str) {
503 + return str.startsWith('<img') && str.endsWith('>');
1903 504 }
1904 505
1905 - function sanitizeUserInput(text) {
1906 - const div = document.createElement('div');
1907 - div.textContent = text;
1908 - return div.innerHTML;
506 + // Function to remove thinking dots
507 + function removeThinkingDots() {
508 + $('.thinking-dots').closest('.temporary-message').remove();
1909 509 }
1910 510
1911 - function escapeHtml(unsafe) {
1912 - // Skip escaping if it's already escaped or contains HTML code block markup
1913 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1914 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1915 - return unsafe;
1916 - }
1917 -
1918 - return unsafe
1919 - .replace(/&/g, "&amp;")
1920 - .replace(/</g, "&lt;")
1921 - .replace(/>/g, "&gt;")
1922 - .replace(/"/g, "&quot;")
1923 - .replace(/'/g, "&#039;");
511 + function isMobile() {
512 + // This can be a simple check, or more sophisticated detection of mobile devices
513 + return window.innerWidth <= 768; // Example threshold for mobile devices
1924 514 }
1925 -
1926 - function decodeHTMLEntities(text) {
1927 - var textArea = document.createElement('textarea');
1928 - textArea.innerHTML = text;
1929 - return textArea.value;
1930 - }
1931 515
1932 - // ====================================
1933 - // UI & SCROLLING CONTROLS
1934 - // ====================================
1935 -
1936 - function scrollToBottom(botIdOrInstant, instant) {
1937 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1938 - var botId = 'default';
1939 - if (typeof botIdOrInstant === 'string') {
1940 - botId = botIdOrInstant;
1941 - instant = instant || false;
1942 - } else if (typeof botIdOrInstant === 'boolean') {
1943 - instant = botIdOrInstant;
1944 - } else {
1945 - instant = false;
1946 - }
1947 -
1948 - var chatBox = getElement(botId, 'chat-box');
1949 - if (instant) {
1950 - // Instantly set the scroll position to the bottom
1951 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
1952 - } else {
1953 - // Use requestAnimationFrame for smoother scrolling if needed
1954 - let start = null;
1955 - const scrollHeight = chatBox.prop("scrollHeight");
1956 - const initialScroll = chatBox.scrollTop();
1957 - const distance = scrollHeight - initialScroll;
1958 - const duration = 500; // Duration in ms
1959 -
1960 - function smoothScroll(timestamp) {
1961 - if (!start) start = timestamp;
1962 - const progress = timestamp - start;
1963 - const currentScroll = initialScroll + (distance * (progress / duration));
1964 - chatBox.scrollTop(currentScroll);
1965 -
1966 - if (progress < duration) {
1967 - requestAnimationFrame(smoothScroll);
1968 - } else {
1969 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1970 - }
1971 - }
1972 -
1973 - requestAnimationFrame(smoothScroll);
1974 - }
1975 - }
1976 -
1977 - function scrollElementToTop(element, botId) {
1978 - botId = botId || 'default';
1979 - var chatBox = getElement(botId, 'chat-box');
1980 - var elementTop = element.position().top + chatBox.scrollTop();
1981 - chatBox.animate({ scrollTop: elementTop }, 500);
1982 - }
1983 -
1984 - function showChatWidget(botId) {
1985 - botId = botId || 'default';
1986 - var $button = getElement(botId, 'floating-chatbot-button');
1987 - // First ensure display is set
1988 - $button.css('display', 'flex');
1989 - // Then handle the fade
1990 - $button.fadeTo(500, 1);
1991 - // Force visibility
1992 - $button.removeClass('hidden');
1993 - }
1994 -
1995 - function hideChatWidget(botId) {
1996 - botId = botId || 'default';
1997 - var $button = getElement(botId, 'floating-chatbot-button');
1998 - $button.css('display', 'none');
1999 - $button.addClass('hidden');
2000 - }
2001 -
2002 516 function disableScroll() {
2003 517 if (isMobile()) {
2004 518 $('body').css('overflow', 'hidden');
2005 519 }
2006 520 }
2007 -
521 +
2008 522 function enableScroll() {
2009 523 if (isMobile()) {
2010 524 $('body').css('overflow', '');
2011 525 }
2012 526 }
2013 -
2014 - function isMobile() {
2015 - // This can be a simple check, or more sophisticated detection of mobile devices
2016 - return window.innerWidth <= 768; // Example threshold for mobile devices
2017 - }
2018 -
2019 - function setFullHeight() {
2020 - var vh = $(window).innerHeight() * 0.01;
2021 - $(':root').css('--vh', vh + 'px');
2022 - }
2023 527
2024 -
2025 - // ====================================
2026 - // NOTIFICATION SYSTEM
2027 - // ====================================
2028 -
2029 - function createNotificationBadge() {
2030 - const chatButton = document.getElementById('floating-chatbot-button');
2031 -
2032 - if (!chatButton) return;
2033 -
2034 - // Remove any existing badge first
2035 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2036 - if (existingBadge) {
2037 - existingBadge.remove();
2038 - }
2039 -
2040 - notificationBadge = document.createElement('div');
2041 - notificationBadge.className = 'chat-notification-badge';
2042 - notificationBadge.style.cssText = `
2043 - display: none;
2044 - position: absolute;
2045 - top: -5px;
2046 - right: -5px;
2047 - background-color: red;
2048 - color: white;
2049 - border-radius: 50%;
2050 - padding: 4px 8px;
2051 - font-size: 12px;
2052 - font-weight: bold;
2053 - z-index: 10001;
2054 - `;
2055 - chatButton.style.position = 'relative';
2056 - chatButton.appendChild(notificationBadge);
2057 -
528 + // Function to show the chatbot widget (moved outside the Complianz logic)
529 + function showChatWidget() {
530 + setTimeout(function() {
531 + $('#floating-chatbot-button').css('display', 'flex').fadeTo(500, 1);
532 + }, 250);
2058 533 }
2059 -
2060 - function showNotification(botId) {
2061 - botId = botId || 'default';
2062 - const badge = getElementDOM(botId, 'chat-notification-badge');
2063 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2064 - if (badge && $floatingChatbot.hasClass('hidden')) {
2065 - badge.style.display = 'block';
2066 - badge.textContent = '1';
2067 - }
2068 - }
2069 534
2070 - function hideNotification(botId) {
2071 - botId = botId || 'default';
2072 - const badge = getElementDOM(botId, 'chat-notification-badge');
2073 - if (badge) {
2074 - badge.style.display = 'none';
2075 - }
535 + // Function to hide the chatbot widget
536 + function hideChatWidget() {
537 + $('#floating-chatbot-button').css('display', 'none');
2076 538 }
2077 539
2078 - function startNotificationChecking(botId) {
2079 - botId = botId || 'default';
2080 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2081 - if (!chatPersistenceEnabled) return;
2082 -
2083 - createNotificationBadge(botId);
2084 - var instance = MxChatInstances.get(botId);
2085 - instance.notificationCheckInterval = setInterval(function() {
2086 - checkForNewMessages(botId);
2087 - }, 30000); // Check every 30 seconds
2088 - }
2089 -
2090 - function stopNotificationChecking(botId) {
2091 - botId = botId || 'default';
2092 - var instance = MxChatInstances.get(botId);
2093 - if (instance.notificationCheckInterval) {
2094 - clearInterval(instance.notificationCheckInterval);
2095 - }
2096 - }
2097 -
2098 - function checkForNewMessages() {
2099 - const sessionId = getChatSession();
2100 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2101 -
2102 - if (!chatPersistenceEnabled) return;
2103 -
540 +// Pre-chat dismissal check function (wrapped in a function for reuse)
541 + function checkPreChatDismissal() {
2104 542 $.ajax({
2105 543 url: mxchatChat.ajax_url,
2106 544 type: 'POST',
2107 545 data: {
2108 - action: 'mxchat_check_new_messages',
2109 - session_id: sessionId,
2110 - last_seen_id: lastSeenMessageId,
2111 - nonce: mxchatChat.nonce
546 + action: 'mxchat_check_pre_chat_message_status',
547 + _ajax_nonce: mxchatChat.nonce
2112 548 },
2113 549 success: function(response) {
2114 - if (response.success && response.data.hasNewMessages) {
2115 - showNotification();
550 + if (response.success && !response.data.dismissed) {
551 + $('#pre-chat-message').fadeIn(250);
552 + } else {
553 + $('#pre-chat-message').hide();
2116 554 }
555 + },
556 + error: function() {
557 + console.error('Failed to check pre-chat message dismissal status.');
2117 558 }
2118 559 });
2119 560 }
2120 561
2121 -
2122 -// ====================================
2123 -// LIVE AGENT FUNCTIONALITY
2124 -// ====================================
2125 -
2126 -function startPolling(botId) {
2127 - botId = botId || 'default';
2128 - var instance = MxChatInstances.get(botId);
2129 - // Clear any existing interval first
2130 - stopPolling(botId);
2131 - instance.pollingInterval = setInterval(function() {
2132 - checkForAgentMessages(botId);
2133 - }, 5000);
2134 -}
2135 -
2136 -function stopPolling(botId) {
2137 - botId = botId || 'default';
2138 - var instance = MxChatInstances.get(botId);
2139 - if (instance.pollingInterval) {
2140 - clearInterval(instance.pollingInterval);
2141 - instance.pollingInterval = null;
2142 - }
2143 -}
2144 -
2145 -function checkForAgentMessages(botId) {
2146 - botId = botId || 'default';
2147 - var instance = MxChatInstances.get(botId);
2148 - const sessionId = getChatSession(botId);
2149 - $.ajax({
2150 - url: mxchatChat.ajax_url,
2151 - type: 'POST',
2152 - dataType: 'json',
2153 - data: {
2154 - action: 'mxchat_fetch_new_messages',
2155 - session_id: sessionId,
2156 - last_seen_id: instance.lastSeenMessageId,
2157 - persistence_enabled: 'true',
2158 - nonce: mxchatChat.nonce
2159 - },
2160 - success: function (response) {
2161 - if (response.success && response.data?.new_messages) {
2162 - let hasNewMessage = false;
2163 -
2164 - response.data.new_messages.forEach(function (message) {
2165 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2166 - hasNewMessage = true;
2167 - appendMessage("agent", message.content, '', [], false, botId);
2168 - instance.lastSeenMessageId = message.id;
2169 - instance.processedMessageIds.add(message.id);
2170 - }
2171 - });
2172 -
2173 - if (hasNewMessage) {
2174 - enableChatInput(botId);
2175 - }
2176 -
2177 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2178 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2179 - showNotification(botId);
2180 - }
2181 -
2182 - scrollToBottom(botId, true);
2183 - }
2184 -
2185 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2186 - if (response.success && response.data?.chat_mode) {
2187 - updateChatModeIndicator(response.data.chat_mode, botId);
2188 - }
2189 - },
2190 - error: function (xhr, status, error) {
2191 - // Polling error - silently continue
2192 - }
2193 - });
2194 -}
2195 -
2196 - // ====================================
2197 - // CHAT HISTORY & PERSISTENCE
2198 - // ====================================
2199 -
2200 -function loadChatHistory(botId, onComplete) {
2201 - botId = botId || 'default';
2202 - var instance = MxChatInstances.get(botId);
2203 -
2204 - // Prevent duplicate loading
2205 - if (instance.chatHistoryLoaded) {
2206 - if (onComplete) onComplete();
2207 - return;
2208 - }
2209 -
2210 - // Use getChatSession which returns null if no session exists (does NOT create one)
2211 - var sessionId = getChatSession(botId);
2212 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2213 -
2214 - // No session yet — nothing to load. History will load after first message via ensureSession.
2215 - if (!sessionId) {
2216 - instance.chatHistoryLoaded = true;
2217 - if (onComplete) onComplete();
2218 - return;
2219 - }
2220 -
2221 - if (chatPersistenceEnabled && sessionId) {
562 + // Function to dismiss pre-chat message for 24 hours
563 + function handlePreChatDismissal() {
564 + $('#pre-chat-message').fadeOut(200);
2222 565 $.ajax({
2223 566 url: mxchatChat.ajax_url,
2224 567 type: 'POST',
2225 - dataType: 'json',
2226 568 data: {
2227 - action: 'mxchat_fetch_conversation_history',
2228 - session_id: sessionId
569 + action: 'mxchat_dismiss_pre_chat_message',
570 + _ajax_nonce: mxchatChat.nonce
2229 571 },
2230 - success: function(response) {
2231 - // Handle session reset (IP changed while user was away)
2232 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2233 - // Silent reset — new session but don't clear UI
2234 - MxChatInstances.silentResetSession(botId);
2235 - instance.chatHistoryLoaded = true; // Prevent retry loop
2236 - if (onComplete) onComplete();
2237 - return;
2238 - }
2239 -
2240 - // Check if the response indicates success
2241 - if (response.success) {
2242 - // Handle case where conversation data exists and is an array
2243 - if (response.data && Array.isArray(response.data.conversation)) {
2244 - var $chatBox = getElement(botId, 'chat-box');
2245 - var $fragment = $(document.createDocumentFragment());
2246 - let highestMessageId = instance.lastSeenMessageId;
2247 -
2248 - // Update chat mode if provided
2249 - if (response.data.chat_mode) {
2250 - updateChatModeIndicator(response.data.chat_mode, botId);
2251 - }
2252 -
2253 - // Only process if there are actual messages
2254 - if (response.data.conversation.length > 0) {
2255 - // IMPORTANT: Clear existing messages before loading history
2256 - $chatBox.empty();
2257 -
2258 - $.each(response.data.conversation, function(index, message) {
2259 - // Skip agent messages if persistence is off
2260 - if (!chatPersistenceEnabled && message.role === 'agent') {
2261 - return;
2262 - }
2263 -
2264 - var messageClass, messageBgColor, messageFontColor;
2265 -
2266 - switch (message.role) {
2267 - case 'user':
2268 - messageClass = 'user-message';
2269 - messageBgColor = userMessageBgColor;
2270 - messageFontColor = userMessageFontColor;
2271 - break;
2272 - case 'agent':
2273 - messageClass = 'agent-message';
2274 - messageBgColor = liveAgentMessageBgColor;
2275 - messageFontColor = liveAgentMessageFontColor;
2276 - break;
2277 - default:
2278 - messageClass = 'bot-message';
2279 - messageBgColor = botMessageBgColor;
2280 - messageFontColor = botMessageFontColor;
2281 - break;
2282 - }
2283 -
2284 - var messageElement = $('<div>').addClass(messageClass)
2285 - .css({
2286 - 'background': messageBgColor,
2287 - 'color': messageFontColor
2288 - });
2289 -
2290 - var content = message.content;
2291 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2292 - content = decodeHTMLEntities(content);
2293 -
2294 - // Skip linkify for messages containing structured HTML
2295 - // (forms, product cards, galleries, etc.) to avoid
2296 - // markdown formatting corrupting HTML attributes
2297 - // (e.g. underscores in name="field_name" becoming <em> tags)
2298 - if (content.includes("mxchat-product-card") ||
2299 - content.includes("mxchat-image-gallery") ||
2300 - content.includes("mxchat-featured-products") ||
2301 - content.includes("<form") ||
2302 - content.includes("<input") ||
2303 - content.includes("<select") ||
2304 - content.includes("<textarea")) {
2305 - messageElement.html(content);
2306 - } else {
2307 - var formattedContent = linkify(content);
2308 - messageElement.html(formattedContent);
2309 - }
2310 -
2311 - $fragment.append(messageElement);
2312 -
2313 - // Track message IDs
2314 - if (message.id) {
2315 - highestMessageId = Math.max(highestMessageId, message.id);
2316 - instance.processedMessageIds.add(message.id);
2317 - }
2318 - });
2319 -
2320 - // Only append messages and scroll if we have content
2321 - $chatBox.append($fragment);
2322 - scrollToBottom(botId, true);
2323 -
2324 - // Collapse quick questions if we have conversation history
2325 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2326 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2327 - collapseQuickQuestions(botId);
2328 - }
2329 -
2330 - // Update lastSeenMessageId after history loads
2331 - instance.lastSeenMessageId = highestMessageId;
2332 -
2333 - // Only update chat mode if persistence is enabled and we have messages
2334 - if (chatPersistenceEnabled) {
2335 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2336 - if (lastMessage.role === 'agent') {
2337 - updateChatModeIndicator('agent', botId);
2338 - }
2339 - }
2340 -
2341 - // Mark as loaded ONLY after successful load
2342 - instance.chatHistoryLoaded = true;
2343 - }
2344 - }
2345 - }
2346 - if (onComplete) onComplete();
572 + success: function() {
573 + $('#pre-chat-message').hide();
2347 574 },
2348 - error: function(xhr, status, error) {
2349 - // Error loading chat history - silently continue
2350 - if (onComplete) onComplete();
575 + error: function() {
576 + console.error('Failed to dismiss pre-chat message.');
2351 577 }
2352 578 });
2353 - } else {
2354 - if (onComplete) onComplete();
2355 579 }
2356 -}
2357 580
581 + // Handle pre-chat message dismissal on button click
582 + $(document).on('click', '.close-pre-chat-message', function(e) {
583 + e.stopPropagation();
584 + handlePreChatDismissal();
585 + });
2358 586
2359 - // ====================================
2360 - // FILE UPLOAD FUNCTIONALITY
2361 - // ====================================
587 + // Function for Complianz logic
588 + var applyComplianzLogic = mxchatChat.complianz_toggle;
589 + if (applyComplianzLogic) {
590 + function checkConsentAndShowChat() {
591 + var consentStatus = typeof cmplz_has_consent === "function" && cmplz_has_consent('marketing');
592 + var consentType = typeof complianz !== 'undefined' ? complianz.consenttype : null;
2362 593
2363 - function addSafeEventListener(elementId, eventType, handler) {
2364 - const element = document.getElementById(elementId);
2365 - if (element) {
2366 - element.addEventListener(eventType, handler);
2367 - }
2368 - }
594 + // Show the chatbot by default
595 + showChatWidget();
2369 596
2370 - function showActivePdf(filename, botId) {
2371 - botId = botId || 'default';
2372 - const container = getElementDOM(botId, 'active-pdf-container');
2373 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2374 -
2375 - if (!container || !nameElement) {
2376 - return;
2377 - }
2378 -
2379 - nameElement.textContent = filename;
2380 - container.style.display = 'flex';
2381 - }
2382 -
2383 - function showActiveWord(filename, botId) {
2384 - botId = botId || 'default';
2385 - const container = getElementDOM(botId, 'active-word-container');
2386 - const nameElement = getElementDOM(botId, 'active-word-name');
2387 -
2388 - if (!container || !nameElement) {
2389 - return;
2390 - }
2391 -
2392 - nameElement.textContent = filename;
2393 - container.style.display = 'flex';
2394 - }
2395 -
2396 - function removeActivePdf(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - const container = getElementDOM(botId, 'active-pdf-container');
2400 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2401 -
2402 - if (!container || !nameElement || !instance.activePdfFile) return;
2403 -
2404 - fetch(mxchatChat.ajax_url, {
2405 - method: 'POST',
2406 - headers: {
2407 - 'Content-Type': 'application/x-www-form-urlencoded',
2408 - },
2409 - body: new URLSearchParams({
2410 - 'action': 'mxchat_remove_pdf',
2411 - 'session_id': getChatSession(botId),
2412 - 'nonce': mxchatChat.nonce
2413 - })
2414 - })
2415 - .then(response => response.json())
2416 - .then(data => {
2417 - if (data.success) {
2418 - container.style.display = 'none';
2419 - nameElement.textContent = '';
2420 - activePdfFile = null;
2421 - appendMessage('bot', 'PDF removed.');
597 + if (consentType === 'optin' && !consentStatus) {
598 + // For opt-in, hide only if user explicitly denies consent
599 + hideChatWidget();
600 + } else if (consentType === 'optout' && consentStatus === false) {
601 + // For opt-out, hide only if user explicitly denies consent
602 + hideChatWidget();
603 + } else {
604 + // Keep showing the chatbot
605 + showChatWidget();
2422 606 }
2423 - })
2424 - .catch(error => {
2425 - // Error removing PDF - silently continue
2426 - });
2427 - }
2428 -
2429 - function removeActiveWord() {
2430 - const container = document.getElementById('active-word-container');
2431 - const nameElement = document.getElementById('active-word-name');
2432 -
2433 - if (!container || !nameElement || !activeWordFile) return;
2434 607
2435 - fetch(mxchatChat.ajax_url, {
2436 - method: 'POST',
2437 - headers: {
2438 - 'Content-Type': 'application/x-www-form-urlencoded',
2439 - },
2440 - body: new URLSearchParams({
2441 - 'action': 'mxchat_remove_word',
2442 - 'session_id': sessionId,
2443 - 'nonce': mxchatChat.nonce
2444 - })
2445 - })
2446 - .then(response => response.json())
2447 - .then(data => {
2448 - if (data.success) {
2449 - container.style.display = 'none';
2450 - nameElement.textContent = '';
2451 - activeWordFile = null;
2452 - appendMessage('bot', 'Word document removed.');
2453 - }
2454 - })
2455 - .catch(error => {
2456 - // Error removing Word document - silently continue
2457 - });
2458 - }
2459 -
2460 - // ====================================
2461 - // CONSENT & COMPLIANCE (GDPR)
2462 - // ====================================
2463 -
2464 - function initializeChatVisibility(botId) {
2465 - botId = botId || 'default';
2466 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2467 - mxchatChat.complianz_toggle === '1' ||
2468 - mxchatChat.complianz_toggle === 1;
2469 -
2470 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2471 - // Initial check
2472 - checkConsentAndShowChat(botId);
2473 -
2474 - // Listen for consent changes
2475 - $(document).on('cmplz_status_change', function(event) {
2476 - checkConsentAndShowChat(botId);
2477 - });
2478 - } else {
2479 - // If Complianz is not enabled, always show
2480 - getElement(botId, 'floating-chatbot-button')
2481 - .css('display', 'flex')
2482 - .removeClass('hidden no-consent')
2483 - .fadeTo(500, 1);
2484 -
2485 - // Also check pre-chat message when Complianz is not enabled
2486 - checkPreChatDismissal(botId);
608 + checkPreChatDismissal(); // Ensure we check dismissal after consent is handled
2487 609 }
2488 - }
2489 -
2490 -
2491 - function checkConsentAndShowChat(botId) {
2492 - botId = botId || 'default';
2493 - var consentStatus = cmplz_has_consent('marketing');
2494 - var consentType = complianz.consenttype;
2495 -
2496 - let $widget = getElement(botId, 'floating-chatbot-button');
2497 - let $chatbot = getElement(botId, 'floating-chatbot');
2498 - let $preChat = getElement(botId, 'pre-chat-message');
2499 -
2500 - if (consentStatus === true) {
2501 - $widget
2502 - .removeClass('no-consent')
2503 - .css('display', 'flex')
2504 - .removeClass('hidden')
2505 - .fadeTo(500, 1);
2506 - $chatbot.removeClass('no-consent');
2507 -
2508 - // Show pre-chat message if not dismissed
2509 - checkPreChatDismissal(botId);
2510 - } else {
2511 - $widget
2512 - .addClass('no-consent')
2513 - .fadeTo(500, 0, function() {
2514 - $(this)
2515 - .css('display', 'none')
2516 - .addClass('hidden');
2517 - });
2518 - $chatbot.addClass('no-consent');
2519 -
2520 - // Hide pre-chat message when no consent
2521 - $preChat.hide();
2522 - }
2523 - }
2524 -
2525 -
2526 - // ====================================
2527 - // PRE-CHAT MESSAGE HANDLING
2528 - // ====================================
2529 -
2530 - function checkPreChatDismissal(botId) {
2531 - botId = botId || 'default';
2532 - try {
2533 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2534 - if (dismissedAt) {
2535 - // Re-show after 24 hours
2536 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2537 - if (elapsed < 86400000) {
2538 - getElement(botId, 'pre-chat-message').hide();
2539 - return;
2540 - }
2541 - // Expired — clear and show again
2542 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2543 - }
2544 - getElement(botId, 'pre-chat-message').fadeIn(250);
2545 - } catch (e) {
2546 - // localStorage unavailable — show the message
2547 - getElement(botId, 'pre-chat-message').fadeIn(250);
2548 - }
2549 - }
2550 -
2551 - function handlePreChatDismissal(botId) {
2552 - botId = botId || 'default';
2553 - getElement(botId, 'pre-chat-message').fadeOut(200);
2554 - try {
2555 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2556 - } catch (e) {
2557 - // localStorage unavailable — dismissal won't persist
2558 - }
2559 - }
2560 -
2561 -
2562 - // ====================================
2563 - // UTILITY FUNCTIONS
2564 - // ====================================
2565 610
2566 - function copyToClipboard(text) {
2567 - var tempInput = $('<input>');
2568 - $('body').append(tempInput);
2569 - tempInput.val(text).select();
2570 - document.execCommand('copy');
2571 - tempInput.remove();
2572 - }
2573 -
611 + // Initial check when the page loads
612 + checkConsentAndShowChat();
2574 613
2575 - function isImageHtml(str) {
2576 - return str.startsWith('<img') && str.endsWith('>');
614 + // Listen for changes in consent status
615 + $(document).on('cmplz_status_change', function(event, category) {
616 + if (category === 'marketing') {
617 + checkConsentAndShowChat();
618 + }
619 + });
620 + } else {
621 + // If Complianz is not toggled on, always show the chatbot
622 + showChatWidget();
623 + checkPreChatDismissal(); // Always check pre-chat dismissal when consent logic is not applied
2577 624 }
2578 625
2579 -
2580 - // ====================================
2581 - // EVENT HANDLERS & INITIALIZATION
2582 - // ====================================
2583 -
2584 -$(document).on('click', '.mxchat-popular-question', function () {
2585 - var question = $(this).text();
2586 - var botId = getBotIdFromElement(this);
2587 -
2588 - // Append the question as if the user typed it
2589 - appendMessage("user", question, '', [], false, botId);
2590 -
2591 - // Only collapse if there are questions
2592 - if (hasQuickQuestions(botId)) {
2593 - collapseQuickQuestions(botId);
2594 - }
2595 -
2596 - // Send the question to the server
2597 - sendMessageToChatbot(question, botId);
2598 -});
2599 -
2600 -$(document).on('click', '.questions-toggle-btn', function(e) {
2601 - e.preventDefault();
2602 - e.stopPropagation();
2603 - var botId = getBotIdFromElement(this);
2604 - expandQuickQuestions(botId);
2605 -});
2606 -
2607 -$(document).on('click', '.questions-collapse-btn', function(e) {
2608 - e.preventDefault();
2609 - e.stopPropagation();
2610 - var botId = getBotIdFromElement(this);
2611 - collapseQuickQuestions(botId);
2612 -});
2613 -
2614 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2615 - $(document).on('click', '.floating-chatbot-button', function() {
2616 - var botId = getBotIdFromElement(this);
2617 - var $chatbot = getElement(botId, 'floating-chatbot');
2618 - var $badge = getElement(botId, 'chat-notification-badge');
2619 - var $preChat = getElement(botId, 'pre-chat-message');
2620 -
2621 - if ($chatbot.hasClass('hidden')) {
2622 - $chatbot.removeClass('hidden').addClass('visible');
626 + // Toggle chatbot visibility on floating button click
627 + $(document).on('click', '#floating-chatbot-button', function() {
628 + var chatbot = $('#floating-chatbot');
629 + if (chatbot.hasClass('hidden')) {
630 + chatbot.removeClass('hidden').addClass('visible');
2623 631 $(this).addClass('hidden');
2624 - $badge.hide(); // Hide notification when opening chat
2625 632 disableScroll();
2626 - $preChat.fadeOut(250);
2627 -
2628 - // Load chat history for returning visitors (persistence)
2629 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2630 - if (chatPersistenceEnabled) {
2631 - MxChatInstances.ensureSession(botId);
2632 - }
2633 -
2634 - // Deferred email check — only on first widget open
2635 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2636 - var instance = MxChatInstances.get(botId);
2637 - if (emailBlocker && !instance.emailCheckDone) {
2638 - instance.emailCheckDone = true;
2639 - resolveEmailState(botId);
2640 - } else if (!emailBlocker) {
2641 - // No email collection — still route through showChatContainerForBot
2642 - // so the loader is shown while chat history loads
2643 - showChatContainerForBot(botId);
2644 - }
633 + // Hide the pre-chat message without dismissing it
634 + $('#pre-chat-message').fadeOut(250);
2645 635 } else {
2646 - $chatbot.removeClass('visible').addClass('hidden');
636 + chatbot.removeClass('visible').addClass('hidden');
2647 637 $(this).removeClass('hidden');
2648 638 enableScroll();
2649 - checkPreChatDismissal(botId);
639 + // Show the pre-chat message again if it hasn't been dismissed
640 + checkPreChatDismissal();
2650 641 }
2651 642 });
2652 643
2653 - // Allow clicking anywhere on the title bar to close the chatbot
2654 - $(document).on('click', '.chatbot-top-bar', function() {
2655 - var botId = getBotIdFromElement(this);
2656 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2657 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
644 + $(document).on('click', '#exit-chat-button', function() {
645 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
646 + $('#floating-chatbot-button').removeClass('hidden');
2658 647 enableScroll();
2659 648 });
2660 649
650 + // Close pre-chat message on click
2661 651 $(document).on('click', '.close-pre-chat-message', function(e) {
2662 652 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2663 - var botId = getBotIdFromElement(this);
2664 - handlePreChatDismissal(botId);
653 + $('#pre-chat-message').fadeOut(200, function() {
654 + $(this).remove();
655 + });
2665 656 });
2666 657
2667 -
2668 - // PDF upload button handlers - use class selector
2669 - $(document).on('click', '.pdf-upload-btn', function() {
2670 - var botId = getBotIdFromElement(this);
2671 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2672 - if (pdfInput) pdfInput.click();
2673 - });
2674 -
2675 - // Word upload button handlers - use class selector
2676 - $(document).on('click', '.word-upload-btn', function() {
2677 - var botId = getBotIdFromElement(this);
2678 - var wordInput = getElementDOM(botId, 'word-upload');
2679 - if (wordInput) wordInput.click();
2680 - });
2681 -
2682 - // PDF file input change handler
2683 - addSafeEventListener('pdf-upload', 'change', async function(e) {
2684 - const file = e.target.files[0];
2685 -
2686 - if (!file || file.type !== 'application/pdf') {
2687 - alert('Please select a valid PDF file.');
2688 - return;
658 + // Open chatbot when pre-chat message is clicked
659 + $(document).on('click', '#pre-chat-message', function() {
660 + var chatbot = $('#floating-chatbot');
661 + if (chatbot.hasClass('hidden')) {
662 + chatbot.removeClass('hidden').addClass('visible');
663 + $('#floating-chatbot-button').addClass('hidden');
664 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
665 + disableScroll(); // Disable scroll when chatbot opens
2689 666 }
2690 -
2691 - if (!sessionId) {
2692 - alert('Error: No session ID found');
2693 - return;
2694 - }
2695 -
2696 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2697 - alert('Error: Ajax configuration missing');
2698 - return;
2699 - }
2700 -
2701 - // Disable buttons and show loading state
2702 - const uploadBtn = document.getElementById('pdf-upload-btn');
2703 - const sendBtn = document.getElementById('send-button');
2704 - const originalBtnContent = uploadBtn.innerHTML;
2705 -
2706 - try {
2707 - const formData = new FormData();
2708 - formData.append('action', 'mxchat_upload_pdf');
2709 - formData.append('pdf_file', file);
2710 - formData.append('session_id', sessionId);
2711 - formData.append('nonce', mxchatChat.nonce);
2712 -
2713 - uploadBtn.disabled = true;
2714 - sendBtn.disabled = true;
2715 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2716 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2717 - </svg>`;
2718 -
2719 - const response = await fetch(mxchatChat.ajax_url, {
2720 - method: 'POST',
2721 - body: formData
2722 - });
2723 -
2724 - const data = await response.json();
2725 -
2726 - if (data.success) {
2727 - // Hide popular questions if they exist
2728 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2729 - if (hasQuickQuestions()) {
2730 - collapseQuickQuestions();
2731 - }
2732 -
2733 - // Show the active PDF name
2734 - showActivePdf(data.data.filename);
2735 -
2736 - appendMessage('bot', data.data.message);
2737 - scrollToBottom();
2738 - activePdfFile = data.data.filename;
2739 - } else {
2740 - alert('Failed to upload PDF. Please try again.');
2741 - }
2742 - } catch (error) {
2743 - alert('Error uploading file. Please try again.');
2744 - } finally {
2745 - uploadBtn.disabled = false;
2746 - sendBtn.disabled = false;
2747 - uploadBtn.innerHTML = originalBtnContent;
2748 - this.value = ''; // Reset file input
2749 - }
2750 667 });
2751 -
2752 - // Word file input change handler
2753 - addSafeEventListener('word-upload', 'change', async function(e) {
2754 - const file = e.target.files[0];
2755 -
2756 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2757 - alert('Please select a valid Word document (.docx).');
2758 - return;
2759 - }
2760 -
2761 - if (!sessionId) {
2762 - alert('Error: No session ID found');
2763 - return;
2764 - }
2765 668
2766 - // Disable buttons and show loading state
2767 - const uploadBtn = document.getElementById('word-upload-btn');
2768 - const sendBtn = document.getElementById('send-button');
2769 - const originalBtnContent = uploadBtn.innerHTML;
2770 -
2771 - try {
2772 - const formData = new FormData();
2773 - formData.append('action', 'mxchat_upload_word');
2774 - formData.append('word_file', file);
2775 - formData.append('session_id', sessionId);
2776 - formData.append('nonce', mxchatChat.nonce);
2777 -
2778 - uploadBtn.disabled = true;
2779 - sendBtn.disabled = true;
2780 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2781 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2782 - </svg>`;
2783 -
2784 - const response = await fetch(mxchatChat.ajax_url, {
2785 - method: 'POST',
2786 - body: formData
2787 - });
2788 -
2789 - const data = await response.json();
2790 -
2791 - if (data.success) {
2792 - // Hide popular questions if they exist
2793 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2794 - if (hasQuickQuestions()) {
2795 - collapseQuickQuestions();
2796 - }
2797 -
2798 - // Show the active Word document name
2799 - showActiveWord(data.data.filename);
2800 -
2801 - appendMessage('bot', data.data.message);
2802 - scrollToBottom();
2803 - activeWordFile = data.data.filename;
2804 - } else {
2805 - alert('Failed to upload Word document. Please try again.');
2806 - }
2807 - } catch (error) {
2808 - alert('Error uploading file. Please try again.');
2809 - } finally {
2810 - uploadBtn.disabled = false;
2811 - sendBtn.disabled = false;
2812 - uploadBtn.innerHTML = originalBtnContent;
2813 - this.value = ''; // Reset file input
2814 - }
2815 - });
2816 -
2817 - // Remove button click handlers
2818 - document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2819 - e.preventDefault();
2820 - e.stopPropagation();
2821 - removeActivePdf();
2822 - });
2823 -
2824 - document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2825 - e.preventDefault();
2826 - e.stopPropagation();
2827 - removeActiveWord();
2828 - });
2829 -
2830 - // Window resize handlers
2831 - $(window).on('resize orientationchange', function() {
2832 - setFullHeight();
2833 - });
2834 -
2835 -
2836 - // ====================================
2837 - // TOOLBAR & STYLING SETUP
2838 - // ====================================
2839 -
2840 - // Apply toolbar settings
2841 - if (mxchatChat.chat_toolbar_toggle === 'on') {
2842 - $('.chat-toolbar').show();
2843 - } else {
2844 - $('.chat-toolbar').hide();
669 + // If the chatbot is initially hidden, ensure the button is visible
670 + if ($('#floating-chatbot').hasClass('hidden')) {
671 + $('#floating-chatbot-button').removeClass('hidden');
2845 672 }
2846 -
2847 - // Apply toolbar icon colors
2848 - const toolbarElements = [
2849 - '#mxchat-chatbot .toolbar-btn svg',
2850 - '#mxchat-chatbot .active-pdf-name',
2851 - '#mxchat-chatbot .active-word-name',
2852 - '#mxchat-chatbot .remove-pdf-btn svg',
2853 - '#mxchat-chatbot .remove-word-btn svg',
2854 - '#mxchat-chatbot .toolbar-perplexity svg'
2855 - ];
2856 -
2857 - toolbarElements.forEach(selector => {
2858 - $(selector).css({
2859 - 'fill': toolbarIconColor,
2860 - 'stroke': toolbarIconColor,
2861 - 'color': toolbarIconColor
2862 - });
2863 - });
2864 673
2865 -
2866 -// ====================================
2867 -// INIT LOADER & CHAT CONTAINER HELPERS
2868 -// ====================================
2869 -// These must be outside the email collection block so they're always available
2870 -// (used by persistence loading even when email collection is off)
2871 -
2872 -function showInitLoader(botId) {
2873 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2874 - if (loader) loader.style.display = 'flex';
2875 -}
2876 -
2877 -function hideInitLoader(botId) {
2878 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2879 - if (loader) loader.style.display = 'none';
2880 -}
2881 -
2882 -function showEmailFormForBot(botId) {
2883 - hideInitLoader(botId);
2884 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2885 - var chatContainer = getElementDOM(botId, 'chat-container');
2886 - if (emailBlocker) emailBlocker.style.display = 'flex';
2887 - if (chatContainer) chatContainer.style.display = 'none';
2888 -}
2889 -
2890 -function showChatContainerForBot(botId) {
2891 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2892 - var chatContainer = getElementDOM(botId, 'chat-container');
2893 - if (emailBlocker) emailBlocker.style.display = 'none';
2894 -
2895 - var instance = MxChatInstances.get(botId);
2896 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2897 -
2898 - // If persistence is on and history hasn't loaded yet, show loader
2899 - // while history loads to prevent flash of empty chat
2900 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2901 - if (chatContainer) chatContainer.style.display = 'none';
2902 - showInitLoader(botId);
2903 - loadChatHistory(botId, function() {
2904 - hideInitLoader(botId);
2905 - if (chatContainer) chatContainer.style.display = 'flex';
2906 - scrollToBottom(botId, true);
2907 - });
2908 - } else {
2909 - hideInitLoader(botId);
2910 - if (chatContainer) chatContainer.style.display = 'flex';
2911 - if (typeof loadChatHistory === 'function') {
2912 - loadChatHistory(botId);
2913 - }
674 + function setFullHeight() {
675 + var vh = $(window).innerHeight() * 0.01;
676 + $(':root').css('--vh', vh + 'px');
2914 677 }
2915 -}
2916 678
2917 -// ====================================
2918 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2919 -// ====================================
2920 -// Only run email collection setup if it's enabled
2921 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2922 -
2923 - // Track submitting state per bot
2924 - const emailSubmittingState = {};
2925 -
2926 - // Add CSS animations for email form (once globally)
2927 - if (!document.getElementById('email-error-styles')) {
2928 - const style = document.createElement('style');
2929 - style.id = 'email-error-styles';
2930 - style.textContent = `
2931 - @keyframes fadeInError {
2932 - from { opacity: 0; transform: translateY(-5px); }
2933 - to { opacity: 1; transform: translateY(0); }
2934 - }
2935 - .email-input-shake {
2936 - animation: shake 0.5s ease-in-out;
2937 - }
2938 - @keyframes shake {
2939 - 0%, 100% { transform: translateX(0); }
2940 - 25% { transform: translateX(-5px); }
2941 - 75% { transform: translateX(5px); }
2942 - }
2943 - @keyframes spin {
2944 - from { transform: rotate(0deg); }
2945 - to { transform: rotate(360deg); }
2946 - }
2947 - .email-spinner {
2948 - display: inline-block;
2949 - vertical-align: middle;
2950 - }
2951 - `;
2952 - document.head.appendChild(style);
2953 - }
2954 -
2955 - function isValidEmailAddress(email) {
2956 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2957 - return emailRegex.test(email.trim()) && email.length <= 254;
2958 - }
2959 -
2960 - function isValidNameInput(name) {
2961 - return name && name.trim().length >= 2 && name.trim().length <= 100;
2962 - }
2963 -
2964 - /**
2965 - * Replace {visitor_name} placeholder in intro message with actual visitor name
2966 - * @param {string} botId - The bot instance ID
2967 - * @param {string} visitorName - The visitor's name to insert
2968 - */
2969 - function replaceVisitorNamePlaceholder(botId, visitorName) {
2970 - var chatBox = getElementDOM(botId, 'chat-box');
2971 - if (!chatBox) return;
2972 -
2973 - // Find the first bot message (intro message)
2974 - var introMessage = chatBox.querySelector('.bot-message');
2975 - if (!introMessage) return;
2976 -
2977 - var messageContent = introMessage.querySelector('div[dir="auto"]');
2978 - if (!messageContent) return;
2979 -
2980 - var html = messageContent.innerHTML;
2981 -
2982 - // Replace {visitor_name} placeholder (case-insensitive)
2983 - if (visitorName && visitorName.trim()) {
2984 - // Escape HTML to prevent XSS
2985 - var safeName = $('<div>').text(visitorName.trim()).html();
2986 - html = html.replace(/\{visitor_name\}/gi, safeName);
2987 - } else {
2988 - // Remove placeholder and clean up spacing if no name provided
2989 - html = html.replace(/\{visitor_name\}/gi, '');
2990 - // Clean up any double spaces that might result
2991 - html = html.replace(/\s{2,}/g, ' ').trim();
2992 - }
2993 -
2994 - messageContent.innerHTML = html;
2995 - }
2996 -
2997 - function setEmailSubmissionState(botId, loading) {
2998 - var submitButton = getElementDOM(botId, 'email-submit-button');
2999 - var emailInput = getElementDOM(botId, 'user-email');
3000 - var nameInput = getElementDOM(botId, 'user-name');
3001 -
3002 - if (loading) {
3003 - emailSubmittingState[botId] = true;
3004 - if (submitButton) submitButton.disabled = true;
3005 - if (emailInput) emailInput.disabled = true;
3006 - if (nameInput) nameInput.disabled = true;
3007 -
3008 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3009 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3010 - const originalText = submitButton.textContent;
3011 - submitButton.innerHTML = `
3012 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3013 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3014 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3015 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3016 - </circle>
3017 - </svg>
3018 - ${originalText}
3019 - `;
3020 - submitButton.style.opacity = '0.8';
3021 - }
3022 - } else {
3023 - emailSubmittingState[botId] = false;
3024 - if (submitButton) submitButton.disabled = false;
3025 - if (emailInput) emailInput.disabled = false;
3026 - if (nameInput) nameInput.disabled = false;
3027 -
3028 - if (submitButton) {
3029 - const originalHtml = submitButton.getAttribute('data-original-html');
3030 - if (originalHtml) {
3031 - submitButton.innerHTML = originalHtml;
3032 - }
3033 - submitButton.style.opacity = '1';
3034 - }
3035 - }
3036 - }
3037 -
3038 - function showEmailError(botId, message) {
3039 - clearEmailError(botId);
3040 -
3041 - var emailForm = getElementDOM(botId, 'email-collection-form');
3042 - if (!emailForm) return;
3043 -
3044 - const errorDiv = document.createElement('div');
3045 - errorDiv.className = 'email-error';
3046 - errorDiv.style.cssText = `
3047 - color: #e74c3c;
3048 - font-size: 12px;
3049 - margin-top: 8px;
3050 - padding: 4px 0;
3051 - animation: fadeInError 0.3s ease;
3052 - `;
3053 - errorDiv.textContent = message;
3054 - emailForm.appendChild(errorDiv);
3055 -
3056 - // Add shake animation to inputs
3057 - var emailInput = getElementDOM(botId, 'user-email');
3058 - var nameInput = getElementDOM(botId, 'user-name');
3059 -
3060 - if (emailInput) {
3061 - emailInput.classList.add('email-input-shake');
3062 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3063 - }
3064 - if (nameInput) {
3065 - nameInput.classList.add('email-input-shake');
3066 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3067 - }
3068 - }
3069 -
3070 - function clearEmailError(botId) {
3071 - var emailForm = getElementDOM(botId, 'email-collection-form');
3072 - if (emailForm) {
3073 - const existingErrors = emailForm.querySelectorAll('.email-error');
3074 - existingErrors.forEach(error => error.remove());
3075 - }
3076 - }
3077 -
3078 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3079 - function resolveEmailState(botId) {
3080 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3081 - if (mxchatChat.initial_email_state.show_email_form) {
3082 - showEmailFormForBot(botId);
3083 - } else {
3084 - showChatContainerForBot(botId);
3085 - }
3086 - } else {
3087 - checkSessionAndEmailForBot(botId);
3088 - }
3089 - }
3090 -
3091 - function checkSessionAndEmailForBot(botId) {
3092 - const sessionId = MxChatInstances.ensureSession(botId);
3093 -
3094 - // Hide both panels while we check — show loader instead
3095 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3096 - var chatContainer = getElementDOM(botId, 'chat-container');
3097 - if (emailBlocker) emailBlocker.style.display = 'none';
3098 - if (chatContainer) chatContainer.style.display = 'none';
3099 - showInitLoader(botId);
3100 -
3101 - fetch(mxchatChat.ajax_url, {
3102 - method: 'POST',
3103 - headers: {
3104 - 'Content-Type': 'application/x-www-form-urlencoded',
3105 - },
3106 - body: new URLSearchParams({
3107 - action: 'mxchat_check_email_provided',
3108 - session_id: sessionId,
3109 - nonce: mxchatChat.nonce,
3110 - })
3111 - })
3112 - .then((response) => {
3113 - if (!response.ok) {
3114 - throw new Error(`HTTP error! status: ${response.status}`);
3115 - }
3116 - return response.json();
3117 - })
3118 - .then((data) => {
3119 - if (data.success) {
3120 - if (data.data.logged_in || data.data.email) {
3121 - showChatContainerForBot(botId);
3122 - } else {
3123 - showEmailFormForBot(botId);
3124 - }
3125 - } else {
3126 - showEmailFormForBot(botId);
3127 - }
3128 - })
3129 - .catch((error) => {
3130 - showEmailFormForBot(botId);
3131 - });
3132 - }
3133 -
3134 - // Event delegation for email form submission
3135 - $(document).on('submit', '.email-collection-form', function(e) {
3136 - e.preventDefault();
3137 - e.stopPropagation();
3138 -
3139 - var botId = getBotIdFromElement(this);
3140 -
3141 - // Prevent double submission
3142 - if (emailSubmittingState[botId]) {
3143 - return false;
3144 - }
3145 -
3146 - var emailInput = getElementDOM(botId, 'user-email');
3147 - var nameInput = getElementDOM(botId, 'user-name');
3148 - var userEmail = emailInput ? emailInput.value.trim() : '';
3149 - var userName = nameInput ? nameInput.value.trim() : '';
3150 - var sessionId = MxChatInstances.ensureSession(botId);
3151 -
3152 - // Validate email
3153 - if (!userEmail) {
3154 - showEmailError(botId, 'Please enter your email address.');
3155 - return false;
3156 - }
3157 -
3158 - if (!isValidEmailAddress(userEmail)) {
3159 - showEmailError(botId, 'Please enter a valid email address.');
3160 - return false;
3161 - }
3162 -
3163 - // Validate name if field exists and has content
3164 - if (nameInput && userName && !isValidNameInput(userName)) {
3165 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3166 - return false;
3167 - }
3168 -
3169 - clearEmailError(botId);
3170 - setEmailSubmissionState(botId, true);
3171 -
3172 - // Prepare form data
3173 - const formData = new URLSearchParams({
3174 - action: 'mxchat_handle_save_email_and_response',
3175 - email: userEmail,
3176 - session_id: sessionId,
3177 - nonce: mxchatChat.nonce,
3178 - });
3179 -
3180 - if (userName) {
3181 - formData.append('name', userName);
3182 - }
3183 -
3184 - fetch(mxchatChat.ajax_url, {
3185 - method: 'POST',
3186 - headers: {
3187 - 'Content-Type': 'application/x-www-form-urlencoded',
3188 - },
3189 - body: formData
3190 - })
3191 - .then((response) => {
3192 - if (!response.ok) {
3193 - throw new Error(`HTTP error! status: ${response.status}`);
3194 - }
3195 - return response.json();
3196 - })
3197 - .then((data) => {
3198 - setEmailSubmissionState(botId, false);
3199 -
3200 - if (data.success) {
3201 - showChatContainerForBot(botId);
3202 -
3203 - // Replace {visitor_name} placeholder in intro message with actual name
3204 - if (userName) {
3205 - replaceVisitorNamePlaceholder(botId, userName);
3206 - } else {
3207 - // Remove placeholder if no name provided
3208 - replaceVisitorNamePlaceholder(botId, '');
3209 - }
3210 -
3211 - if (data.message && typeof appendMessage === 'function') {
3212 - setTimeout(() => {
3213 - appendMessage('bot', data.message, '', [], false, botId);
3214 - if (typeof scrollToBottom === 'function') {
3215 - scrollToBottom(botId);
3216 - }
3217 - }, 100);
3218 - }
3219 - } else {
3220 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3221 - }
3222 - })
3223 - .catch((error) => {
3224 - setEmailSubmissionState(botId, false);
3225 - showEmailError(botId, 'An error occurred. Please try again.');
3226 - });
3227 -
3228 - return false;
679 + // Set the height when the page loads
680 + $(document).ready(function() {
681 + setFullHeight();
3229 682 });
3230 683
3231 - // Real-time email validation using event delegation
3232 - $(document).on('input', '.mxchat-email-input', function() {
3233 - var botId = getBotIdFromElement(this);
3234 - var $input = $(this);
3235 -
3236 - // Clear previous timeout
3237 - clearTimeout($input.data('validationTimeout'));
3238 -
3239 - // Debounce validation
3240 - var timeout = setTimeout(() => {
3241 - var email = this.value.trim();
3242 - clearEmailError(botId);
3243 -
3244 - if (email && !isValidEmailAddress(email)) {
3245 - showEmailError(botId, 'Please enter a valid email address.');
3246 - }
3247 - }, 500);
3248 -
3249 - $input.data('validationTimeout', timeout);
684 + // Set the height on resize and orientation change events
685 + $(window).on('resize orientationchange', function() {
686 + setFullHeight();
3250 687 });
3251 688
3252 - // Handle Enter key in email input
3253 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3254 - if (e.key === 'Enter') {
3255 - e.preventDefault();
3256 - var botId = getBotIdFromElement(this);
3257 - if (!emailSubmittingState[botId]) {
3258 - $(this).closest('.email-collection-form').submit();
3259 - }
3260 - }
3261 - });
3262 689
3263 - // Handle Enter key in name input
3264 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3265 - if (e.key === 'Enter') {
3266 - e.preventDefault();
3267 - var botId = getBotIdFromElement(this);
3268 - if (!emailSubmittingState[botId]) {
3269 - $(this).closest('.email-collection-form').submit();
3270 - }
3271 - }
3272 - });
690 + // Now handle the close button to dismiss the pre-chat message for 24 hours
691 + var closeButton = document.querySelector('.close-pre-chat-message');
692 + if (closeButton) {
693 + closeButton.addEventListener('click', function() {
694 + $('#pre-chat-message').fadeOut(200); // Hide the message
3273 695
3274 - // Initialize email check for all bot instances
3275 - // For floating bots: defer until widget is opened (zero passive AJAX)
3276 - // For embedded bots: check immediately since the form is visible
3277 - $('.mxchat-chatbot-wrapper').each(function() {
3278 - var botId = $(this).data('bot-id') || 'default';
3279 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3280 -
3281 - if (emailBlocker) {
3282 - if (isEmbeddedBot(botId)) {
3283 - // Embedded bots are always visible — check now
3284 - resolveEmailState(botId);
3285 - }
3286 - // Floating bots: handled in the widget open handler
3287 - } else if (isEmbeddedBot(botId)) {
3288 - // Embedded bot, no email collection — load history with loader
3289 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3290 - if (chatPersistenceEnabled) {
3291 - MxChatInstances.ensureSession(botId);
3292 - showChatContainerForBot(botId);
3293 - }
3294 - }
3295 - });
3296 -}
3297 -
3298 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3299 - $(document).on('click', '.pre-chat-message', function() {
3300 - var botId = getBotIdFromElement(this);
3301 - var $chatbot = getElement(botId, 'floating-chatbot');
3302 - if ($chatbot.hasClass('hidden')) {
3303 - $chatbot.removeClass('hidden').addClass('visible');
3304 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3305 - handlePreChatDismissal(botId);
3306 - disableScroll(); // Disable scroll when chatbot opens
3307 -
3308 - // Load chat history for returning visitors (persistence)
3309 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3310 - if (chatPersistenceEnabled) {
3311 - MxChatInstances.ensureSession(botId);
3312 - }
3313 -
3314 - // Deferred email check — only on first widget open
3315 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3316 - var instance = MxChatInstances.get(botId);
3317 - if (emailBlocker && !instance.emailCheckDone) {
3318 - instance.emailCheckDone = true;
3319 - resolveEmailState(botId);
3320 - } else if (!emailBlocker) {
3321 - showChatContainerForBot(botId);
3322 - }
3323 - }
3324 - });
3325 -
3326 - // Legacy duplicate close handler removed — handled by single event delegation above
3327 -
3328 -
3329 -function hasQuickQuestions(botId) {
3330 - botId = botId || 'default';
3331 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3332 - if (!questionsContainer) return false;
3333 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3334 - return questionButtons.length > 0;
3335 -}
3336 -
3337 -/**
3338 - * Check if a bot is embedded (not floating)
3339 - * Embedded bots don't have a .floating-chatbot wrapper
3340 - */
3341 -function isEmbeddedBot(botId) {
3342 - botId = botId || 'default';
3343 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3344 - return !floatingWrapper;
3345 -}
3346 -
3347 -function collapseQuickQuestions(botId) {
3348 - botId = botId || 'default';
3349 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3350 - if (questionsContainer && hasQuickQuestions(botId)) {
3351 - questionsContainer.classList.add('collapsed');
3352 - questionsContainer.classList.add('has-been-collapsed');
3353 - try {
3354 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3355 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3356 - } catch (e) {
3357 - // Ignore if sessionStorage is not available
3358 - }
3359 - }
3360 -}
3361 -
3362 -function expandQuickQuestions(botId) {
3363 - botId = botId || 'default';
3364 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3365 - if (questionsContainer && hasQuickQuestions(botId)) {
3366 - questionsContainer.classList.remove('collapsed');
3367 - try {
3368 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3369 - } catch (e) {
3370 - // Ignore if sessionStorage is not available
3371 - }
3372 - }
3373 -}
3374 -
3375 -function checkQuickQuestionsState(botId) {
3376 - botId = botId || 'default';
3377 - if (!hasQuickQuestions(botId)) {
3378 - return; // Don't do anything if no questions exist
3379 - }
3380 -
3381 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3382 - if (isEmbeddedBot(botId)) {
3383 - return;
3384 - }
3385 -
3386 - try {
3387 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3388 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3389 -
3390 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3391 - if (questionsContainer) {
3392 - if (hasBeenCollapsed === 'true') {
3393 - questionsContainer.classList.add('has-been-collapsed');
3394 - }
3395 - if (isCollapsed === 'true') {
3396 - questionsContainer.classList.add('collapsed');
3397 - }
3398 - }
3399 - } catch (e) {
3400 - // Ignore if sessionStorage is not available
3401 - }
3402 -}
3403 -
3404 -// Global delegation for dynamically added links as fallback
3405 -// Use class selector for multi-instance support
3406 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3407 - const $link = $(this);
3408 - const messageDiv = $link.closest('.bot-message, .agent-message');
3409 -
3410 - // Only process bot/agent message links
3411 - if (messageDiv.length > 0) {
3412 - const originalHref = $link.attr('href');
3413 -
3414 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3415 - e.preventDefault();
3416 - e.stopPropagation();
3417 -
3418 - // Mark as tracked
3419 - $link.attr('data-tracked', 'true');
3420 -
3421 - // Get bot ID from the chat box context
3422 - var botId = getBotIdFromElement(this);
3423 -
3424 - // Get message context from the message div
3425 - const messageText = messageDiv.text().substring(0, 200);
3426 -
696 + // Send an AJAX request to set the transient flag for 24 hours
3427 697 $.ajax({
3428 698 url: mxchatChat.ajax_url,
3429 699 type: 'POST',
3430 700 data: {
3431 - action: 'mxchat_track_url_click',
3432 - session_id: getChatSession(botId),
3433 - url: originalHref,
3434 - message_context: messageText,
3435 - nonce: mxchatChat.nonce
701 + action: 'mxchat_dismiss_pre_chat_message',
702 + _ajax_nonce: mxchatChat.nonce
3436 703 },
3437 - complete: function() {
3438 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3439 - window.open(originalHref, '_blank');
3440 - } else {
3441 - window.location.href = originalHref;
3442 - }
704 + success: function() {
705 + //console.log('Pre-chat message dismissed for 24 hours.');
706 +
707 + // Ensure the message is hidden after dismissal
708 + $('#pre-chat-message').hide();
709 + },
710 + error: function() {
711 + //console.error('Failed to dismiss pre-chat message.');
3443 712 }
3444 713 });
3445 -
3446 - return false;
3447 - }
714 + });
3448 715 }
3449 -});
3450 716
3451 - // ====================================
3452 - // MAIN INITIALIZATION
3453 - // ====================================
3454 717
3455 - // Initialize all chatbot instances on the page
3456 - initializeAllInstances();
3457 718
3458 - // Legacy initialization for single bot compatibility
3459 - $('.floating-chatbot.hidden').each(function() {
3460 - var botId = getBotIdFromElement(this);
3461 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3462 - });
719 +
720 +// Event listener for Add to Cart button
721 +$(document).on('click', '.mxchat-add-to-cart-button', function() {
722 + var productId = $(this).data('product-id'); // Get product ID from data attribute
3463 723
3464 - // Initialize when document is ready
3465 - setFullHeight();
724 + // Simulate user message first for proper ordering
725 + appendMessage("user", "add to cart"); // Display the user's "add to cart" message first
3466 726
3467 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3468 - // until the user's first interaction via MxChatInstances.ensureSession()
3469 727
3470 - // Initialize chat visibility for all instances
3471 - $('.mxchat-chatbot-wrapper').each(function() {
3472 - var botId = $(this).data('bot-id') || 'default';
3473 - initializeChatVisibility(botId);
3474 - });
728 + // Use existing function to send the "add to cart" command to the chatbot
729 + sendMessageToChatbot("add to cart"); // Triggers the chatbot response as though user typed it
730 +});
3475 731
3476 - // Make functions globally available for add-ons
3477 - window.hasQuickQuestions = hasQuickQuestions;
3478 - window.collapseQuickQuestions = collapseQuickQuestions;
3479 - window.appendMessage = appendMessage;
3480 - window.appendThinkingMessage = appendThinkingMessage;
3481 - window.scrollToBottom = scrollToBottom;
3482 - window.scrollElementToTop = scrollElementToTop;
3483 - window.replaceLastMessage = replaceLastMessage;
3484 - window.callMxChat = callMxChat;
3485 - window.callMxChatStream = callMxChatStream;
3486 - window.shouldUseStreaming = shouldUseStreaming;
3487 - window.getChatSession = getChatSession;
3488 - window.getPageContext = getPageContext;
3489 - window.updateStreamingMessage = updateStreamingMessage;
3490 - window.MxChatInstances = MxChatInstances;
3491 - window.getElement = getElement;
3492 - window.getElementDOM = getElementDOM;
3493 - window.getBotIdFromElement = getBotIdFromElement;
3494 732
3495 -}); // End of jQuery ready
3496 733
3497 -
3498 -// ====================================
3499 -// GLOBAL EVENT LISTENERS (Outside jQuery)
3500 -// ====================================
3501 -
3502 -// Event listener for copy button (code blocks)
3503 -document.addEventListener("click", (e) => {
3504 - if (e.target.classList.contains("mxchat-copy-button")) {
3505 - const copyButton = e.target;
3506 - const codeBlock = copyButton
3507 - .closest(".mxchat-code-block-container")
3508 - .querySelector(".mxchat-code-block code");
3509 -
3510 - if (codeBlock) {
3511 - // Preserve formatting using innerText
3512 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3513 - copyButton.textContent = "Copied!";
3514 - copyButton.setAttribute("aria-label", "Copied to clipboard");
3515 -
3516 - setTimeout(() => {
3517 - copyButton.textContent = "Copy";
3518 - copyButton.setAttribute("aria-label", "Copy to clipboard");
3519 - }, 2000);
3520 - });
3521 - }
3522 - }
3523 734 });
3524 -