PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.0.0
MxChat – AI Chatbot & Content Generation for WordPress v2.0.0
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1558 -4592 3.2.13 → 2.0.0 View file →
@@ -1,4592 +1,1558 @@
1 -jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
163 - // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 - // GLOBAL VARIABLES & CONFIGURATION
376 - // ====================================
377 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
380 - var userMessageBgColor = mxchatChat.user_message_bg_color;
381 - var userMessageFontColor = mxchatChat.user_message_font_color;
382 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 - var botMessageFontColor = mxchatChat.bot_message_font_color;
384 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
386 -
387 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
388 -
389 - // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
391 - // ====================================
392 -
393 - function getCookie(name) {
394 - let value = "; " + document.cookie;
395 - let parts = value.split("; " + name + "=");
396 - if (parts.length == 2) return parts.pop().split(";").shift();
397 - }
398 -
399 - function generateSessionId() {
400 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
401 - }
402 -
403 - // Legacy function - now delegates to instance manager
404 - function getChatSession(botId) {
405 - botId = botId || 'default';
406 - return MxChatInstances.getChatSession(botId);
407 - }
408 -
409 - function setChatSession(sessionId, botId) {
410 - botId = botId || 'default';
411 - MxChatInstances.setChatSession(botId, sessionId);
412 - }
413 -
414 - function resetChatSession(botId) {
415 - botId = botId || 'default';
416 - MxChatInstances.resetChatSession(botId);
417 - }
418 -
419 - // ====================================
420 - // INITIALIZE ALL CHATBOT INSTANCES
421 - // ====================================
422 -
423 - function initializeAllInstances() {
424 - // Find all chatbot wrappers on the page
425 - $('.mxchat-chatbot-wrapper').each(function() {
426 - var botId = $(this).data('bot-id') || 'default';
427 - MxChatInstances.init(botId);
428 - initializeBotInstance(botId);
429 - });
430 - }
431 -
432 - function initializeBotInstance(botId) {
433 - var instance = MxChatInstances.get(botId);
434 -
435 - // Initialize quick questions state for this bot
436 - checkQuickQuestionsState(botId);
437 -
438 - // Note: Event handlers use event delegation with class selectors,
439 - // so they work automatically for all instances without per-bot setup
440 - }
441 -
442 -// ====================================
443 -// CONTEXTUAL AWARENESS FUNCTIONALITY
444 -// ====================================
445 -
446 -function getPageContext() {
447 - // Check if contextual awareness is enabled
448 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
449 - return null;
450 - }
451 -
452 - // Get page URL
453 - const pageUrl = window.location.href;
454 -
455 - // Get page title
456 - const pageTitle = document.title || '';
457 -
458 - // Get main content from the page
459 - let pageContent = '';
460 -
461 - // Try to get content from common content areas
462 - const contentSelectors = [
463 - 'main',
464 - '[role="main"]',
465 - '.content',
466 - '.main-content',
467 - '.post-content',
468 - '.entry-content',
469 - '.page-content',
470 - 'article',
471 - '#content',
472 - '#main'
473 - ];
474 -
475 - let contentElement = null;
476 - for (const selector of contentSelectors) {
477 - contentElement = document.querySelector(selector);
478 - if (contentElement) {
479 - break;
480 - }
481 - }
482 -
483 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
484 - if (!contentElement) {
485 - contentElement = document.body;
486 - }
487 -
488 - if (contentElement) {
489 - // Clone the element to avoid modifying the original
490 - const clone = contentElement.cloneNode(true);
491 -
492 - // Remove unwanted elements
493 - const unwantedSelectors = [
494 - 'header',
495 - 'footer',
496 - 'nav',
497 - '.navigation',
498 - '.sidebar',
499 - '.widget',
500 - '.menu',
501 - 'script',
502 - 'style',
503 - '.comments',
504 - '#comments',
505 - '.breadcrumb',
506 - '.breadcrumbs',
507 - '#floating-chatbot',
508 - '#floating-chatbot-button',
509 - '.mxchat',
510 - '[class*="chat"]',
511 - '[id*="chat"]'
512 - ];
513 -
514 - unwantedSelectors.forEach(selector => {
515 - const elements = clone.querySelectorAll(selector);
516 - elements.forEach(el => el.remove());
517 - });
518 -
519 - // Extract MxChat context data attributes before getting text content
520 - const contextData = [];
521 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
522 - const contextValue = el.dataset.mxchatContext;
523 - if (contextValue && contextValue.trim()) {
524 - contextData.push(contextValue);
525 - }
526 - });
527 -
528 - // Get text content and clean it up
529 - pageContent = clone.textContent || clone.innerText || '';
530 -
531 - // Add context data to page content if any were found
532 - if (contextData.length > 0) {
533 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
534 - }
535 -
536 - // Clean up whitespace and limit length
537 - pageContent = pageContent
538 - .replace(/\s+/g, ' ')
539 - .trim()
540 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
541 - }
542 -
543 - // Only return context if we have meaningful content
544 - if (!pageContent || pageContent.length < 50) {
545 - return null;
546 - }
547 -
548 - return {
549 - url: pageUrl,
550 - title: pageTitle,
551 - content: pageContent
552 - };
553 -}
554 -
555 -// Track originating page when chat starts
556 -function trackOriginatingPage() {
557 - const sessionId = getChatSession();
558 - const pageUrl = window.location.href;
559 - const pageTitle = document.title || 'Untitled Page';
560 -
561 - // Only track once per session
562 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
563 - if (sessionStorage.getItem(trackingKey)) {
564 - return;
565 - }
566 -
567 - $.ajax({
568 - url: mxchatChat.ajax_url,
569 - type: 'POST',
570 - data: {
571 - action: 'mxchat_track_originating_page',
572 - session_id: sessionId,
573 - page_url: pageUrl,
574 - page_title: pageTitle,
575 - nonce: mxchatChat.nonce
576 - },
577 - success: function(response) {
578 - if (response.success) {
579 - sessionStorage.setItem(trackingKey, 'true');
580 - }
581 - }
582 - });
583 -}
584 -
585 -// ====================================
586 -// CORE CHAT FUNCTIONALITY
587 -// ====================================
588 -
589 -// Helper functions to disable/enable chat input while waiting for response
590 -function disableChatInput(botId) {
591 - botId = botId || 'default';
592 - var chatInput = getElementDOM(botId, 'chat-input');
593 - var sendButton = getElementDOM(botId, 'send-button');
594 - if (chatInput) {
595 - chatInput.disabled = true;
596 - chatInput.style.opacity = '0.6';
597 - }
598 - if (sendButton) {
599 - sendButton.disabled = true;
600 - sendButton.style.opacity = '0.5';
601 - sendButton.style.pointerEvents = 'none';
602 - }
603 -}
604 -
605 -function enableChatInput(botId) {
606 - botId = botId || 'default';
607 - var chatInput = getElementDOM(botId, 'chat-input');
608 - var sendButton = getElementDOM(botId, 'send-button');
609 - if (chatInput) {
610 - chatInput.disabled = false;
611 - chatInput.style.opacity = '1';
612 - chatInput.focus();
613 - }
614 - if (sendButton) {
615 - sendButton.disabled = false;
616 - sendButton.style.opacity = '1';
617 - sendButton.style.pointerEvents = 'auto';
618 - }
619 - // Every completion path re-enables input, so this is the single restore
620 - // point for the streaming Stop affordance (no-op when not in stop mode).
621 - mxchatRestoreSendButton(botId);
622 -}
623 -
624 -// --- Streaming Stop control -------------------------------------------------
625 -// One live stream handle per bot instance, so Stop on one widget never aborts
626 -// another bot on the same page.
627 -var mxchatActiveStreams = {};
628 -// Original send-button markup, captured once per bot the first time the Stop
629 -// state is shown (never captured while already in stop mode, so a rapid
630 -// stop-then-resend can't save the stop glyph as the "original").
631 -var mxchatSendMarkup = {};
632 -
633 -function mxchatShowStopButton(botId) {
634 - var btn = getElementDOM(botId, 'send-button');
635 - if (!btn) return;
636 - if (!btn.classList.contains('mxchat-stop-mode')) {
637 - mxchatSendMarkup[botId] = {
638 - html: btn.innerHTML,
639 - label: btn.getAttribute('aria-label')
640 - };
641 - }
642 -
643 - // Mirror the send icon's rendered size + color so the stop glyph looks
644 - // native, including custom send images/colors and theme overrides.
645 - var child = btn.querySelector('svg, img');
646 - var size = 25;
647 - var color = '';
648 - if (child) {
649 - var rect = child.getBoundingClientRect();
650 - if (rect.width) {
651 - size = Math.round(Math.min(rect.width, rect.height));
652 - }
653 - var cs = window.getComputedStyle(child);
654 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
655 - }
656 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
657 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
658 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
659 - // start a stream synchronously while the originating click is still
660 - // bubbling up to our delegated handler. Without this guard, that handler
661 - // reads the just-added stop-mode class as a user Stop press and aborts the
662 - // brand-new stream — the user's message renders but no reply ever fires
663 - // (plan-4bba64 silent message loss). The flag only spans the current event
664 - // dispatch: cleared on the next macrotask, long before a real Stop click.
665 - btn.__mxchatStopJustShown = true;
666 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
667 - btn.classList.add('mxchat-stop-mode');
668 - btn.setAttribute('aria-label', stopLabel);
669 - btn.setAttribute('title', stopLabel);
670 - // disableChatInput() ran when the turn was sent; the Stop control itself
671 - // must stay clickable while the textarea remains disabled.
672 - btn.disabled = false;
673 - btn.style.opacity = '1';
674 - btn.style.pointerEvents = 'auto';
675 -}
676 -
677 -function mxchatRestoreSendButton(botId) {
678 - var btn = getElementDOM(botId, 'send-button');
679 - var saved = mxchatSendMarkup[botId];
680 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
681 - btn.innerHTML = saved.html;
682 - btn.classList.remove('mxchat-stop-mode');
683 - btn.removeAttribute('title');
684 - if (saved.label) {
685 - btn.setAttribute('aria-label', saved.label);
686 - }
687 -}
688 -
689 -function mxchatStopStreaming(botId) {
690 - var entry = mxchatActiveStreams[botId];
691 - if (!entry || !entry.controller) return;
692 - entry.aborted = true;
693 - try { entry.controller.abort(); } catch (e) {}
694 -}
695 -
696 -// Returns true when a stream rejection came from an intentional Stop click:
697 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
698 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
699 - var entry = mxchatActiveStreams[botId];
700 - if (!entry || !entry.aborted) return false;
701 - delete mxchatActiveStreams[botId];
702 - if (!accumulatedContent) {
703 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
705 - }
706 - enableChatInput(botId); // also restores the send icon
707 - if (callback) {
708 - callback(accumulatedContent || '');
709 - }
710 - return true;
711 -}
712 -
713 -// Update your existing sendMessage function
714 -function sendMessage(botId) {
715 - botId = botId || 'default';
716 - MxChatInstances.ensureSession(botId);
717 - var $chatInput = getElement(botId, 'chat-input');
718 - var message = $chatInput.val();
719 -
720 - // ADD PROMPT HOOK HERE
721 - if (typeof customMxChatFilter === 'function') {
722 - message = customMxChatFilter(message, "prompt");
723 - }
724 -
725 - if (message) {
726 - // Don't disable input in live agent mode - let users chat freely
727 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
728 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
729 - if (!isAgentMode) {
730 - disableChatInput(botId);
731 - }
732 -
733 - appendMessage("user", message, '', [], false, botId);
734 - $chatInput.val('');
735 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
736 - $chatInput.css('height', 'auto');
737 -
738 - if (hasQuickQuestions(botId)) {
739 - collapseQuickQuestions(botId);
740 - }
741 - appendThinkingMessage(botId);
742 - scrollToBottom(botId);
743 -
744 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
745 -
746 - // Check if streaming is enabled AND supported for this model
747 - if (shouldUseStreaming(currentModel)) {
748 - callMxChatStream(message, function(response) {
749 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
750 - }, botId);
751 - } else {
752 - callMxChat(message, function(response) {
753 - replaceLastMessage("bot", response, '', [], botId);
754 - }, botId);
755 - }
756 - }
757 -}
758 -
759 -// Update your existing sendMessageToChatbot function
760 -function sendMessageToChatbot(message, botId) {
761 - botId = botId || 'default';
762 - MxChatInstances.ensureSession(botId);
763 -
764 - // ADD PROMPT HOOK HERE
765 - if (typeof customMxChatFilter === 'function') {
766 - message = customMxChatFilter(message, "prompt");
767 - }
768 -
769 - // Don't disable input in live agent mode - let users chat freely
770 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
771 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
772 - if (!isAgentMode) {
773 - disableChatInput(botId);
774 - }
775 -
776 - var sessionId = getChatSession(botId);
777 -
778 - if (hasQuickQuestions(botId)) {
779 - collapseQuickQuestions(botId);
780 - }
781 - appendThinkingMessage(botId);
782 - scrollToBottom(botId);
783 -
784 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
785 -
786 - // Check if streaming is enabled AND supported for this model
787 - if (shouldUseStreaming(currentModel)) {
788 - callMxChatStream(message, function(response) {
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
790 - }, botId);
791 - } else {
792 - callMxChat(message, function(response) {
793 - getElement(botId, 'chat-box').find('.temporary-message').remove();
794 - replaceLastMessage("bot", response, '', [], botId);
795 - }, botId);
796 - }
797 -}
798 -
799 -// Updated shouldUseStreaming function with debugging
800 -function shouldUseStreaming(model) {
801 - // Check if streaming is enabled in settings (using your toggle naming pattern)
802 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
803 -
804 - // Check if model supports streaming
805 - const streamingSupported = isStreamingSupported(model);
806 -
807 -
808 - // Only use streaming if both enabled and supported
809 - return streamingEnabled && streamingSupported;
810 -}
811 -
812 -// Helper function to handle chat mode updates
813 -function handleChatModeUpdates(response, responseText) {
814 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
815 - if (response.chat_mode) {
816 - updateChatModeIndicator(response.chat_mode);
817 - return; // Return early since we found explicit mode
818 - }
819 - // Check for fallback response chat mode
820 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
821 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
822 - return; // Return early since we found explicit mode
823 - }
824 -
825 - // Only do text-based detection if no explicit mode was provided
826 - // Check for specific AI chatbot response text
827 - if (responseText === 'You are now chatting with the AI chatbot.' ||
828 - responseText.includes('now chatting with the AI') ||
829 - responseText.includes('switched to AI mode') ||
830 - responseText.includes('AI chatbot is now')) {
831 - updateChatModeIndicator('ai');
832 - }
833 - // Check for agent transfer messages
834 - else if (responseText.includes('agent') &&
835 - (responseText.includes('transfer') || responseText.includes('connected'))) {
836 - updateChatModeIndicator('agent');
837 - }
838 -}
839 -
840 -// Function to get bot ID from any element or wrapper
841 -// If element is provided, finds the bot ID from its wrapper
842 -// If no element, returns 'default' (for backward compatibility)
843 -function getMxChatBotId(element) {
844 - if (element) {
845 - return getBotIdFromElement(element);
846 - }
847 - // Fallback: find first chatbot wrapper on page
848 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
849 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
850 -}
851 -
852 -function callMxChat(message, callback, botId) {
853 - botId = botId || getMxChatBotId();
854 -
855 - // Streaming fallbacks land here: drop any leftover stream handle and
856 - // return the button to its send state (no-op for plain non-stream turns).
857 - if (mxchatActiveStreams[botId]) {
858 - delete mxchatActiveStreams[botId];
859 - }
860 - mxchatRestoreSendButton(botId);
861 -
862 - // Store the message in case we need to retry after session reset
863 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
864 -
865 - // Get page context if contextual awareness is enabled
866 - const pageContext = getPageContext();
867 -
868 - // Get instance for session start timestamp (used when persistence is OFF)
869 - var instance = MxChatInstances.get(botId);
870 -
871 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
872 - // and returns the guaranteed-present session id from the in-memory instance even when
873 - // cookie/localStorage writes are silently blocked by the browser.
874 - var sessionId = MxChatInstances.ensureSession(botId);
875 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
876 - // Last-resort generation to ensure we never POST a null marker.
877 - sessionId = generateSessionId();
878 - MxChatInstances.setChatSession(botId, sessionId);
879 - }
880 -
881 - // Wait for the page-cache nonce refresh to complete before firing the
882 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
883 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
884 - // callback guarantees we read the fresh value. See plan-c5457f.
885 - refreshNonceIfNeeded(function() {
886 - // Prepare AJAX data
887 - const ajaxData = {
888 - action: 'mxchat_handle_chat_request',
889 - message: message,
890 - session_id: sessionId,
891 - nonce: mxchatChat.nonce,
892 - current_page_url: window.location.href,
893 - current_page_title: document.title,
894 - bot_id: botId,
895 - // Pass session start timestamp so AI context matches what user sees
896 - session_start_timestamp: instance.sessionStartTimestamp || 0
897 - };
898 -
899 - // Add page context if available
900 - if (pageContext) {
901 - ajaxData.page_context = JSON.stringify(pageContext);
902 - }
903 -
904 - // CHECK FOR VISION FLAGS AND ADD THEM
905 - if (window.mxchatVisionProcessed) {
906 - ajaxData.vision_processed = true;
907 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
908 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
909 - // Clear the flags after use
910 - window.mxchatVisionProcessed = false;
911 - window.mxchatOriginalMessage = null;
912 - window.mxchatVisionImagesCount = 0;
913 - }
914 -
915 - $.ajax({
916 - url: mxchatChat.ajax_url,
917 - type: 'POST',
918 - dataType: 'json',
919 - data: ajaxData,
920 - success: function(response) {
921 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
922 - if (response.chat_mode) {
923 - updateChatModeIndicator(response.chat_mode, botId);
924 - }
925 -
926 - // Also check in data property if response is wrapped
927 - if (response.data && response.data.chat_mode) {
928 - updateChatModeIndicator(response.data.chat_mode, botId);
929 - }
930 -
931 - // SECURITY FIX: Check for errors FIRST before checking for success
932 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
933 - if (response.success === false || (response.data && response.data.error_message)) {
934 - let errorMessage = "";
935 - let errorCode = "";
936 -
937 - // Check various possible error locations in the response
938 - if (response.data && response.data.error_message) {
939 - errorMessage = response.data.error_message;
940 - errorCode = response.data.error_code || "";
941 - } else if (response.error_message) {
942 - errorMessage = response.error_message;
943 - errorCode = response.error_code || "";
944 - } else if (response.message) {
945 - errorMessage = response.message;
946 - } else if (typeof response.data === 'string') {
947 - errorMessage = response.data;
948 - } else {
949 - // Fallback for any other unexpected response format
950 - errorMessage = "An error occurred. Please try again or contact support.";
951 - }
952 -
953 - // Handle session reset action (IP changed, session expired, etc.)
954 - // Silent reset — keep chat UI intact, just get a new session and retry
955 - if (response.data && response.data.action === 'reset_session') {
956 - MxChatInstances.silentResetSession(botId);
957 - // Re-send the original message with the new session (user message is already displayed)
958 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
959 - if (originalMessage) {
960 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
961 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
962 - if (shouldUseStreaming(currentModel)) {
963 - callMxChatStream(originalMessage, function(response) {
964 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
965 - }, botId);
966 - } else {
967 - callMxChat(originalMessage, function(response) {
968 - replaceLastMessage("bot", response, '', [], botId);
969 - }, botId);
970 - }
971 - }
972 - return;
973 - }
974 -
975 - // Format user-friendly error message
976 - let displayMessage = errorMessage;
977 -
978 - // Customize message for admin users
979 - if (mxchatChat.is_admin) {
980 - // For admin users, show more technical details including error code
981 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
982 - }
983 -
984 - replaceLastMessage("bot", displayMessage, '', [], botId);
985 - return; // Exit early for errors
986 - }
987 -
988 - // NOW check if this is a successful response by looking for text, html, or message fields
989 - // This preserves compatibility with your server response format
990 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
991 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
992 -
993 - // Handle successful response - this is your original success handling code
994 -
995 - // Handle other responses
996 - let responseText = response.text || '';
997 - let responseHtml = response.html || '';
998 - let responseMessage = response.message || '';
999 -
1000 - // Add PDF filename handling
1001 - if (response.data && response.data.filename) {
1002 - showActivePdf(response.data.filename, botId);
1003 - var instance = MxChatInstances.get(botId);
1004 - instance.activePdfFile = response.data.filename;
1005 - }
1006 -
1007 - // Add redirect check here
1008 - if (response.redirect_url) {
1009 - if (responseText) {
1010 - replaceLastMessage("bot", responseText, '', [], botId);
1011 - }
1012 - setTimeout(() => {
1013 - window.location.href = response.redirect_url;
1014 - }, 1500);
1015 - return;
1016 - }
1017 -
1018 - // Check for live agent response
1019 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1020 - removeThinkingDots(botId);
1021 - updateChatModeIndicator('agent', botId);
1022 - enableChatInput(botId);
1023 - return;
1024 - }
1025 -
1026 - // Handle the message and show notification if chat is hidden
1027 - if (responseText || responseHtml || responseMessage) {
1028 -
1029 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1030 - if (responseText && typeof customMxChatFilter === 'function') {
1031 - responseText = customMxChatFilter(responseText, "response");
1032 - }
1033 - if (responseMessage && typeof customMxChatFilter === 'function') {
1034 - responseMessage = customMxChatFilter(responseMessage, "response");
1035 - }
1036 -
1037 - // Update the messages as before
1038 - if (responseText && responseHtml) {
1039 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
1040 - } else if (responseText) {
1041 - replaceLastMessage("bot", responseText, '', [], botId);
1042 - } else if (responseHtml) {
1043 - replaceLastMessage("bot", "", responseHtml, [], botId);
1044 - } else if (responseMessage) {
1045 - replaceLastMessage("bot", responseMessage, '', [], botId);
1046 - }
1047 -
1048 - // Check if chat is hidden and show notification
1049 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1050 - if ($floatingChatbot.hasClass('hidden')) {
1051 - var $badge = getElement(botId, 'chat-notification-badge');
1052 - if ($badge.length) {
1053 - $badge.show();
1054 - }
1055 - }
1056 - } else {
1057 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1058 - if (response.vectorstore_error) {
1059 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1060 - }
1061 - replaceLastMessage("bot", emptyMsg, '', [], botId);
1062 - }
1063 -
1064 - if (response.message_id) {
1065 - var instance = MxChatInstances.get(botId);
1066 - instance.lastSeenMessageId = response.message_id;
1067 - }
1068 -
1069 - return;
1070 - }
1071 -
1072 - // Fallback for truly unexpected response formats
1073 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
1074 - },
1075 - error: function(xhr, status, error) {
1076 - let errorMessage = "An unexpected error occurred.";
1077 -
1078 - // Try to parse the response if it's JSON
1079 - try {
1080 - const responseJson = JSON.parse(xhr.responseText);
1081 -
1082 - if (responseJson.data && responseJson.data.error_message) {
1083 - errorMessage = responseJson.data.error_message;
1084 - } else if (responseJson.message) {
1085 - errorMessage = responseJson.message;
1086 - }
1087 - } catch (e) {
1088 - // Not JSON or parsing failed, use HTTP status based messages
1089 - if (xhr.status === 0) {
1090 - errorMessage = "Network error: Please check your internet connection.";
1091 - } else if (xhr.status === 403) {
1092 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
1093 - } else if (xhr.status === 404) {
1094 - errorMessage = "API endpoint not found. Please contact support.";
1095 - } else if (xhr.status === 429) {
1096 - errorMessage = "Too many requests. Please try again in a moment.";
1097 - } else if (xhr.status >= 500) {
1098 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
1099 - }
1100 - }
1101 -
1102 - replaceLastMessage("bot", errorMessage, '', [], botId);
1103 - }
1104 - });
1105 - }); // refreshNonceIfNeeded
1106 -}
1107 -
1108 -function callMxChatStream(message, callback, botId) {
1109 - botId = botId || getMxChatBotId();
1110 -
1111 - // Store the message in case we need to retry after session reset
1112 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1113 -
1114 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1115 - if (!isStreamingSupported(currentModel)) {
1116 - callMxChat(message, callback, botId);
1117 - return;
1118 - }
1119 -
1120 - // Get page context if contextual awareness is enabled
1121 - const pageContext = getPageContext();
1122 -
1123 - // Get instance for session start timestamp (used when persistence is OFF)
1124 - var instance = MxChatInstances.get(botId);
1125 -
1126 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1127 - // non-string value via String(), so passing `null` would POST the literal string "null"
1128 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1129 - // a real string even when cookies/localStorage are blocked.
1130 - var streamSessionId = MxChatInstances.ensureSession(botId);
1131 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1132 - streamSessionId = generateSessionId();
1133 - MxChatInstances.setChatSession(botId, streamSessionId);
1134 - }
1135 -
1136 - // Wait for the page-cache nonce refresh before constructing formData (which
1137 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1138 - refreshNonceIfNeeded(function() {
1139 - const formData = new FormData();
1140 - formData.append('action', 'mxchat_stream_chat');
1141 - formData.append('message', message);
1142 - formData.append('session_id', streamSessionId);
1143 - formData.append('nonce', mxchatChat.nonce);
1144 - formData.append('current_page_url', window.location.href);
1145 - formData.append('current_page_title', document.title);
1146 - formData.append('bot_id', botId);
1147 - // Pass session start timestamp so AI context matches what user sees
1148 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1149 -
1150 - // Add page context if available
1151 - if (pageContext) {
1152 - formData.append('page_context', JSON.stringify(pageContext));
1153 - }
1154 -
1155 - // CHECK FOR VISION FLAGS AND ADD THEM
1156 - if (window.mxchatVisionProcessed) {
1157 - formData.append('vision_processed', 'true');
1158 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1159 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1160 - // Clear the flags after use
1161 - window.mxchatVisionProcessed = false;
1162 - window.mxchatOriginalMessage = null;
1163 - window.mxchatVisionImagesCount = 0;
1164 - }
1165 -
1166 - let accumulatedContent = '';
1167 - let testingDataReceived = false;
1168 - let streamingStarted = false;
1169 -
1170 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1171 - // The Stop control (send button swapped in place) aborts both the read
1172 - // loop and the underlying request.
1173 - var streamControl = { controller: new AbortController(), aborted: false };
1174 - mxchatActiveStreams[botId] = streamControl;
1175 - mxchatShowStopButton(botId);
1176 -
1177 - fetch(mxchatChat.ajax_url, {
1178 - method: 'POST',
1179 - body: formData,
1180 - credentials: 'same-origin',
1181 - signal: streamControl.controller.signal
1182 - })
1183 - .then(response => {
1184 - // Store the response for potential fallback handling
1185 - const responseClone = response.clone();
1186 -
1187 - if (!response.ok) {
1188 - // Try to get error details from response
1189 - return responseClone.json().then(errorData => {
1190 - throw { isServerError: true, data: errorData };
1191 - }).catch(() => {
1192 - throw new Error('Network response was not ok');
1193 - });
1194 - }
1195 -
1196 - // Check if response is JSON instead of streaming
1197 - const contentType = response.headers.get('content-type');
1198 - if (contentType && contentType.includes('application/json')) {
1199 - return responseClone.json().then(data => {
1200 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1201 - if (data.chat_mode) {
1202 - updateChatModeIndicator(data.chat_mode, botId);
1203 - }
1204 -
1205 - // Check for testing panel
1206 - if (window.mxchatTestPanelInstance && data.testing_data) {
1207 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1208 - }
1209 -
1210 - // Handle the JSON response directly
1211 - handleNonStreamResponse(data, callback, botId);
1212 - return Promise.resolve(); // Prevent further processing
1213 - });
1214 - }
1215 -
1216 - // Continue with streaming processing
1217 - const reader = response.body.getReader();
1218 - const decoder = new TextDecoder();
1219 - let buffer = '';
1220 -
1221 - function processStream() {
1222 - reader.read().then(({ done, value }) => {
1223 - if (done) {
1224 - // If streaming completed but no content was received, try to get response as fallback
1225 - if (!streamingStarted || !accumulatedContent) {
1226 - // Try to read the response as JSON
1227 - responseClone.text().then(text => {
1228 - try {
1229 - const data = JSON.parse(text);
1230 - if (data.text || data.message || data.html) {
1231 - handleNonStreamResponse(data, callback, botId);
1232 - } else {
1233 - // No valid data, fall back to regular call
1234 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1235 - callMxChat(message, callback, botId);
1236 - }
1237 - } catch (e) {
1238 - // Could not parse, fall back to regular call
1239 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1240 - callMxChat(message, callback, botId);
1241 - }
1242 - }).catch(() => {
1243 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1244 - callMxChat(message, callback, botId);
1245 - });
1246 - return;
1247 - }
1248 -
1249 - // Re-enable chat input when stream ends with content
1250 - enableChatInput(botId);
1251 -
1252 - // Scroll the user's last message to the top now that the
1253 - // bot's full reply has rendered (gives max reading room).
1254 - var $chatBoxDone = getElement(botId, 'chat-box');
1255 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1256 - if ($lastUserMsgDone.length) {
1257 - scrollElementToTop($lastUserMsgDone, botId);
1258 - }
1259 -
1260 - if (callback) {
1261 - callback(accumulatedContent);
1262 - }
1263 - return;
1264 - }
1265 -
1266 - buffer += decoder.decode(value, { stream: true });
1267 - const lines = buffer.split('\n');
1268 - buffer = lines.pop() || '';
1269 -
1270 - for (const line of lines) {
1271 - if (line.startsWith('data: ')) {
1272 - const data = line.substring(6);
1273 -
1274 - if (data === '[DONE]') {
1275 - if (!accumulatedContent) {
1276 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1277 - callMxChat(message, callback, botId);
1278 - return;
1279 - }
1280 -
1281 - // Re-enable chat input after streaming completes
1282 - enableChatInput(botId);
1283 -
1284 - // Scroll the user's last message to the top now
1285 - // that the bot's full reply has rendered.
1286 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1287 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1288 - if ($lastUserMsgStreamDone.length) {
1289 - scrollElementToTop($lastUserMsgStreamDone, botId);
1290 - }
1291 -
1292 - if (callback) {
1293 - callback(accumulatedContent);
1294 - }
1295 - return;
1296 - }
1297 -
1298 - try {
1299 - const json = JSON.parse(data);
1300 -
1301 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1302 - if (json.chat_mode) {
1303 - updateChatModeIndicator(json.chat_mode, botId);
1304 - }
1305 -
1306 - // Handle testing data
1307 - if (json.testing_data && !testingDataReceived) {
1308 - if (window.mxchatTestPanelInstance) {
1309 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1310 - testingDataReceived = true;
1311 - }
1312 - }
1313 - // Handle content streaming
1314 - else if (json.content) {
1315 - streamingStarted = true;
1316 - accumulatedContent += json.content;
1317 - updateStreamingMessage(accumulatedContent, botId);
1318 - }
1319 - // Handle complete response in stream (fallback response)
1320 - else if (json.text || json.message || json.html) {
1321 - handleNonStreamResponse(json, callback, botId);
1322 - return;
1323 - }
1324 - // Handle errors
1325 - else if (json.error) {
1326 -
1327 - // Get error message from various possible fields
1328 - let errorMessage = json.error_message || json.message || json.text ||
1329 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1330 -
1331 - // Re-enable chat input on error
1332 - enableChatInput(botId);
1333 -
1334 - // Display the error directly in the chat
1335 - replaceLastMessage("bot", errorMessage, '', [], botId);
1336 -
1337 - if (callback) {
1338 - callback(errorMessage);
1339 - }
1340 - return;
1341 - }
1342 - } catch (e) {
1343 - // SSE data parsing error - silently continue
1344 - }
1345 - }
1346 - }
1347 -
1348 - processStream();
1349 - }).catch(streamError => {
1350 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1351 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1352 - callMxChat(message, callback, botId);
1353 - });
1354 - }
1355 -
1356 - processStream();
1357 - })
1358 - .catch(error => {
1359 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1360 - // Check if we have server error data with chat mode
1361 - if (error && error.isServerError && error.data) {
1362 - // Check for chat mode in error data
1363 - if (error.data.chat_mode) {
1364 - updateChatModeIndicator(error.data.chat_mode, botId);
1365 - }
1366 -
1367 - handleNonStreamResponse(error.data, callback, botId);
1368 - } else {
1369 - // Only fall back to regular call if we don't have any response data
1370 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1371 - callMxChat(message, callback, botId);
1372 - }
1373 - });
1374 - }); // refreshNonceIfNeeded
1375 -}
1376 -
1377 -// Helper function to handle non-streaming responses
1378 -function handleNonStreamResponse(data, callback, botId) {
1379 - botId = botId || 'default';
1380 -
1381 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1382 - if (data.chat_mode) {
1383 - updateChatModeIndicator(data.chat_mode, botId);
1384 - }
1385 -
1386 - // Also check in data property if response is wrapped
1387 - if (data.data && data.data.chat_mode) {
1388 - updateChatModeIndicator(data.data.chat_mode, botId);
1389 - }
1390 -
1391 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1392 - // This prevents a visual gap between thinking dots disappearing and content appearing
1393 -
1394 - // SECURITY FIX: Check for errors FIRST
1395 - if (data.success === false || (data.data && data.data.error_message)) {
1396 - let errorMessage = "";
1397 - let errorCode = "";
1398 -
1399 - // Check various possible error locations
1400 - if (data.data && data.data.error_message) {
1401 - errorMessage = data.data.error_message;
1402 - errorCode = data.data.error_code || "";
1403 - } else if (data.error_message) {
1404 - errorMessage = data.error_message;
1405 - errorCode = data.error_code || "";
1406 - } else if (data.message) {
1407 - errorMessage = data.message;
1408 - } else if (typeof data.data === 'string') {
1409 - errorMessage = data.data;
1410 - } else {
1411 - errorMessage = "An error occurred. Please try again or contact support.";
1412 - }
1413 -
1414 - // Handle session reset action (IP changed, session expired, etc.)
1415 - // Silent reset — keep chat UI intact, just get a new session and retry
1416 - if (data.data && data.data.action === 'reset_session') {
1417 - MxChatInstances.silentResetSession(botId);
1418 - // Re-send the original message with the new session (user message is already displayed)
1419 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1420 - if (originalMessage) {
1421 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1422 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1423 - if (shouldUseStreaming(currentModel)) {
1424 - callMxChatStream(originalMessage, callback, botId);
1425 - } else {
1426 - callMxChat(originalMessage, callback, botId);
1427 - }
1428 - }
1429 - return;
1430 - }
1431 -
1432 - // Format user-friendly error message
1433 - let displayMessage = errorMessage;
1434 - if (mxchatChat.is_admin) {
1435 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1436 - }
1437 -
1438 - replaceLastMessage("bot", displayMessage, '', [], botId);
1439 -
1440 - if (callback) {
1441 - callback('');
1442 - }
1443 - return; // Exit early for errors
1444 - }
1445 -
1446 - // Check for live agent response
1447 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1448 - removeThinkingDots(botId);
1449 - // Also remove any leftover bot-message that lost its temporary-message class
1450 - var $chatBox = getElement(botId, 'chat-box');
1451 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1452 - updateChatModeIndicator('agent', botId);
1453 - enableChatInput(botId);
1454 - if (callback) {
1455 - callback('');
1456 - }
1457 - return;
1458 - }
1459 -
1460 - // Handle different response formats
1461 - if (data.text || data.html || data.message) {
1462 -
1463 - // Apply response hooks
1464 - if (data.text && typeof customMxChatFilter === 'function') {
1465 - data.text = customMxChatFilter(data.text, "response");
1466 - }
1467 - if (data.message && typeof customMxChatFilter === 'function') {
1468 - data.message = customMxChatFilter(data.message, "response");
1469 - }
1470 -
1471 - // Display the response
1472 - if (data.text && data.html) {
1473 - replaceLastMessage("bot", data.text, data.html, [], botId);
1474 - } else if (data.text) {
1475 - replaceLastMessage("bot", data.text, '', [], botId);
1476 - } else if (data.html) {
1477 - replaceLastMessage("bot", "", data.html, [], botId);
1478 - } else if (data.message) {
1479 - replaceLastMessage("bot", data.message, '', [], botId);
1480 - }
1481 - }
1482 -
1483 - // Handle other response properties
1484 - if (data.data && data.data.filename) {
1485 - showActivePdf(data.data.filename, botId);
1486 - var instance = MxChatInstances.get(botId);
1487 - instance.activePdfFile = data.data.filename;
1488 - }
1489 -
1490 - if (data.redirect_url) {
1491 - setTimeout(() => {
1492 - window.location.href = data.redirect_url;
1493 - }, 1500);
1494 - }
1495 -
1496 - // Ensure chat input is re-enabled (safety net for edge cases)
1497 - enableChatInput(botId);
1498 -
1499 - if (callback) {
1500 - callback(data.text || data.message || '');
1501 - }
1502 -}
1503 -
1504 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1505 -function updateChatModeIndicator(mode, botId) {
1506 - botId = botId || 'default';
1507 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1508 - if (indicator) {
1509 - const oldText = indicator.textContent;
1510 -
1511 - if (mode === 'agent') {
1512 - indicator.textContent = 'Live Agent';
1513 - startPolling(botId);
1514 - } else {
1515 - // Everything else is AI mode
1516 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1517 - indicator.textContent = customAiText;
1518 - stopPolling(botId);
1519 - }
1520 -
1521 - // Force immediate DOM update and reflow
1522 - if (oldText !== indicator.textContent) {
1523 - // Force a reflow to ensure the change is visible immediately
1524 - indicator.style.display = 'none';
1525 - indicator.offsetHeight; // Trigger reflow
1526 - indicator.style.display = '';
1527 -
1528 - // Double-check after a brief moment to ensure the change stuck
1529 - setTimeout(() => {
1530 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1531 - indicator.textContent = 'Live Agent';
1532 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1533 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1534 - indicator.textContent = customAiText;
1535 - }
1536 - }, 50);
1537 - }
1538 - }
1539 -}
1540 -
1541 -// Function to update message during streaming
1542 -function updateStreamingMessage(content, botId) {
1543 - botId = botId || 'default';
1544 -
1545 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1546 - if (typeof customMxChatFilter === 'function') {
1547 - content = customMxChatFilter(content, "response");
1548 - }
1549 -
1550 - const formattedContent = linkify(content);
1551 -
1552 - // Find the temporary message in this bot's chat box
1553 - var $chatBox = getElement(botId, 'chat-box');
1554 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1555 -
1556 - if (tempMessage.length) {
1557 - // Update existing message
1558 - tempMessage.html(formattedContent);
1559 - } else {
1560 - // Create new temporary message if it doesn't exist
1561 - appendMessage("bot", content, '', [], true, botId);
1562 - }
1563 -}
1564 -
1565 -function isStreamingSupported(model) {
1566 - if (!model) return false;
1567 -
1568 - const modelPrefix = model.split('-')[0].toLowerCase();
1569 -
1570 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1571 - const isSupported = modelPrefix === 'gpt' ||
1572 - modelPrefix === 'o1' ||
1573 - modelPrefix === 'claude' ||
1574 - modelPrefix === 'grok' ||
1575 - modelPrefix === 'deepseek' ||
1576 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1577 -
1578 - return isSupported;
1579 -}
1580 -
1581 -// Update the event handlers to use the correct function names (using event delegation)
1582 -// Use class-based selectors for multi-instance support
1583 -$(document).on('click', '.send-button', function() {
1584 - var botId = getBotIdFromElement(this);
1585 - // While a response is streaming the button is a Stop control.
1586 - if (this.classList.contains('mxchat-stop-mode')) {
1587 - // Same click that just started this stream (an add-on's direct handler
1588 - // ran before this delegated one) — not a Stop press. See
1589 - // mxchatShowStopButton for the full story (plan-4bba64).
1590 - if (this.__mxchatStopJustShown) return;
1591 - mxchatStopStreaming(botId);
1592 - return;
1593 - }
1594 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1595 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1596 - disableChatInput(botId);
1597 - }
1598 - sendMessage(botId);
1599 -});
1600 -
1601 -// Override enter key handler (using event delegation)
1602 -$(document).on('keypress', '.chat-input', function(e) {
1603 - if (e.which == 13 && !e.shiftKey) {
1604 - e.preventDefault();
1605 - var botId = getBotIdFromElement(this);
1606 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1607 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1608 - disableChatInput(botId);
1609 - }
1610 - sendMessage(botId);
1611 - }
1612 -});
1613 -
1614 -// Chat input character counter + soft limit feedback (plan 7091a2).
1615 -// Language-neutral: numbers + color only, no translatable strings. The counter
1616 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1617 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1618 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1619 -function mxchatUpdateCharCounter(inputEl) {
1620 - if (!inputEl || !inputEl.closest) return;
1621 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1622 - var container = inputEl.closest('.input-container');
1623 - if (!container || !max || max <= 0) return;
1624 - var counter = container.querySelector('.mxchat-char-counter');
1625 - if (!counter) return;
1626 - var len = inputEl.value.length;
1627 - var ratio = len / max;
1628 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1629 - var cur = counter.querySelector('.mxchat-char-counter-current');
1630 - if (cur) cur.textContent = len;
1631 - var warn = ratio >= nearThreshold && len < max;
1632 - var full = len >= max;
1633 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1634 - counter.classList.toggle('is-warn', warn);
1635 - counter.classList.toggle('is-full', full);
1636 - container.classList.toggle('mxchat-input-near-limit', warn);
1637 - container.classList.toggle('mxchat-input-at-limit', full);
1638 -}
1639 -
1640 -function mxchatBumpInput(inputEl) {
1641 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1642 - if (!container) return;
1643 - container.classList.remove('mxchat-input-bump');
1644 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1645 - container.classList.add('mxchat-input-bump');
1646 - clearTimeout($(container).data('mxchatBumpTimeout'));
1647 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1648 - $(container).data('mxchatBumpTimeout', t);
1649 -}
1650 -
1651 -// Live counter update on every input.
1652 -$(document).on('input', '.chat-input', function() {
1653 - mxchatUpdateCharCounter(this);
1654 -});
1655 -
1656 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1657 -// rejected at the cap (maxlength silently swallows it otherwise).
1658 -$(document).on('keydown', '.chat-input', function(e) {
1659 - var max = parseInt(this.getAttribute('maxlength'), 10);
1660 - if (!max || max <= 0 || this.value.length < max) return;
1661 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1662 - // A single printable char with no selection to overwrite WILL be rejected.
1663 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1664 - mxchatBumpInput(this);
1665 - }
1666 -});
1667 -
1668 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1669 -$(document).on('paste', '.chat-input', function() {
1670 - var el = this;
1671 - var max = parseInt(el.getAttribute('maxlength'), 10);
1672 - if (!max || max <= 0) return;
1673 - setTimeout(function() {
1674 - mxchatUpdateCharCounter(el);
1675 - if (el.value.length >= max) mxchatBumpInput(el);
1676 - }, 0);
1677 -});
1678 -
1679 -// Builds the list of overflow-menu items for a given bot.
1680 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1681 -function mxchatGetHeaderMenuItems(botId) {
1682 - var items = [];
1683 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1684 -
1685 - // The `print_button_*` keys still gate this item for back-compat with
1686 - // existing user options. The action is now a transcript download, not print.
1687 - if (settings.print_button_enabled === 'on') {
1688 - items.push({
1689 - id: 'download-transcript',
1690 - label: settings.print_button_label || 'Download Transcript',
1691 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1692 - action: function() {
1693 - mxchatDownloadTranscript(botId);
1694 - }
1695 - });
1696 - }
1697 -
1698 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1699 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1700 - // without the site owner disabling chat persistence globally. Default OFF;
1701 - // gated by the reset_chat_enabled option. plan ac2e81.
1702 - if (settings.reset_chat_enabled === 'on') {
1703 - items.push({
1704 - id: 'reset-chat',
1705 - label: settings.reset_chat_label || 'Start new chat',
1706 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1707 - action: function() {
1708 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1709 - if (window.confirm(confirmMsg)) {
1710 - MxChatInstances.resetChatSession(botId);
1711 - }
1712 - }
1713 - });
1714 - }
1715 -
1716 - return items;
1717 -}
1718 -
1719 -// Builds a clean markdown transcript of the current conversation and triggers
1720 -// a file download. Used by the "Download Transcript" menu item.
1721 -function mxchatDownloadTranscript(botId) {
1722 - var $chatBox = getElement(botId, 'chat-box');
1723 - if (!$chatBox || !$chatBox.length) return;
1724 -
1725 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1726 - var headerTitle = settings.print_header_title || 'Chat transcript';
1727 - var now = new Date();
1728 - var stamp = now.toLocaleString();
1729 -
1730 - var lines = [];
1731 - lines.push('# ' + headerTitle);
1732 - lines.push('');
1733 - lines.push('Exported: ' + stamp);
1734 - lines.push('');
1735 - lines.push('---');
1736 - lines.push('');
1737 -
1738 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1739 - var $msg = $(this);
1740 - // Skip thinking placeholders and any in-flight temporary messages.
1741 - if ($msg.find('.thinking-dots').length) return;
1742 - if ($msg.hasClass('temporary-message')) return;
1743 -
1744 - var sender;
1745 - if ($msg.hasClass('user-message')) sender = 'User';
1746 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1747 - else sender = 'AI Agent';
1748 -
1749 - // Strip interactive UI from the cloned message so we get the conversation text.
1750 - var $clone = $msg.clone();
1751 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1752 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1753 - if (!text) return;
1754 -
1755 - lines.push('**' + sender + '**');
1756 - lines.push('');
1757 - lines.push(text);
1758 - lines.push('');
1759 - });
1760 -
1761 - var content = lines.join('\n');
1762 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1763 - var fname = 'mxchat-transcript-' + iso + '.md';
1764 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1765 - var url = URL.createObjectURL(blob);
1766 - var a = document.createElement('a');
1767 - a.href = url;
1768 - a.download = fname;
1769 - a.style.display = 'none';
1770 - document.body.appendChild(a);
1771 - a.click();
1772 - setTimeout(function() {
1773 - if (a.parentNode) a.parentNode.removeChild(a);
1774 - URL.revokeObjectURL(url);
1775 - }, 100);
1776 -}
1777 -
1778 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1779 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1780 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1781 -function mxchatSyncMenuColors(botId, $wrap) {
1782 - if (!$wrap || !$wrap.length) return;
1783 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1784 - if (!$bot.length) return;
1785 - var cs = window.getComputedStyle($bot[0]);
1786 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1787 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1788 - }
1789 - // Bot text color usually lives on a child div, not .bot-message itself.
1790 - var $textChild = $bot.find('[style*="color"]').first();
1791 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1792 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1793 -}
1794 -
1795 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1796 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1797 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1798 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1799 -// a rebuild before init (never happens, but harmless) just skips it.
1800 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1801 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1802 - var $menu = $wrap.find('.mxchat-header-menu');
1803 - var items = mxchatGetHeaderMenuItems(botId);
1804 -
1805 - $menu.empty();
1806 -
1807 - if (!items.length) {
1808 - $trigger.hide();
1809 - $menu.hide();
1810 - return;
1811 - }
1812 -
1813 - // Clear any inline display:none a previous zero-item render left behind —
1814 - // open/close visibility is governed by the hidden prop + is-open class.
1815 - $trigger.css('display', '');
1816 - $menu.css('display', '');
1817 -
1818 - items.forEach(function(item, idx) {
1819 - var $btn = $('<button>', {
1820 - type: 'button',
1821 - 'class': 'mxchat-menu-item',
1822 - 'role': 'menuitem',
1823 - 'tabindex': '-1',
1824 - 'data-menu-id': item.id,
1825 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1826 - '<span class="mxchat-menu-item-label"></span>'
1827 - });
1828 - $btn.find('.mxchat-menu-item-label').text(item.label);
1829 - $btn.on('click', function(e) {
1830 - e.preventDefault();
1831 - e.stopPropagation();
1832 - if (closeMenuFn) closeMenuFn();
1833 - try { item.action(); } catch (err) { /* no-op */ }
1834 - });
1835 - $menu.append($btn);
1836 - });
1837 -}
1838 -
1839 -// Re-render every menu on the page after a dynamic-settings merge
1840 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1841 -// swapping items under the user mid-interaction yanks focus — and the
1842 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1843 -function mxchatRebuildHeaderMenus() {
1844 - $('.mxchat-header-menu-wrap').each(function() {
1845 - var $wrap = $(this);
1846 - var botId = $wrap.data('bot-id');
1847 - if (!botId) return;
1848 - if (!$wrap.data('mxchatMenuReady')) {
1849 - mxchatInitHeaderMenu(botId);
1850 - return;
1851 - }
1852 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1853 - $wrap.data('mxchatMenuRebuildPending', true);
1854 - return;
1855 - }
1856 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1857 - });
1858 -}
1859 -
1860 -// One-time per-widget init: renders menu items, wires open/close,
1861 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1862 -// trigger. Wiring happens even when there are zero items at init, so a
1863 -// later dynamic-settings rebuild that adds items has a working trigger.
1864 -function mxchatInitHeaderMenu(botId) {
1865 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1866 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1867 -
1868 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1869 - var $menu = $wrap.find('.mxchat-header-menu');
1870 -
1871 - // Initial color sync — covers normal page load.
1872 - mxchatSyncMenuColors(botId, $wrap);
1873 -
1874 - function openMenu() {
1875 - // Re-sync each open in case the active theme changed since init.
1876 - mxchatSyncMenuColors(botId, $wrap);
1877 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1878 - $trigger.attr('aria-expanded', 'true');
1879 - // Focus the first item for keyboard users
1880 - setTimeout(function() {
1881 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1882 - }, 0);
1883 - }
1884 - function closeMenu(returnFocus) {
1885 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1886 - $trigger.attr('aria-expanded', 'false');
1887 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1888 - if (returnFocus) $trigger.trigger('focus');
1889 - // A dynamic-settings rebuild that arrived while the menu was open
1890 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1891 - if ($wrap.data('mxchatMenuRebuildPending')) {
1892 - $wrap.removeData('mxchatMenuRebuildPending');
1893 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1894 - }
1895 - }
1896 -
1897 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1898 - // click-to-collapse handler does not fire.
1899 - $trigger.on('click', function(e) {
1900 - e.preventDefault();
1901 - e.stopPropagation();
1902 - if ($menu.hasClass('is-open')) closeMenu();
1903 - else openMenu();
1904 - });
1905 -
1906 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1907 - $menu.on('click', function(e) {
1908 - e.stopPropagation();
1909 - });
1910 -
1911 - // Outside click closes the menu.
1912 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1913 - if (!$menu.hasClass('is-open')) return;
1914 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1915 - closeMenu();
1916 - });
1917 -
1918 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1919 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1920 - var $items = $menu.find('.mxchat-menu-item');
1921 - var idx = $items.index(this);
1922 - if (e.key === 'Escape') {
1923 - e.preventDefault();
1924 - closeMenu(true);
1925 - } else if (e.key === 'ArrowDown') {
1926 - e.preventDefault();
1927 - var $next = $items.eq((idx + 1) % $items.length);
1928 - $items.attr('tabindex', '-1');
1929 - $next.attr('tabindex', '0').trigger('focus');
1930 - } else if (e.key === 'ArrowUp') {
1931 - e.preventDefault();
1932 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1933 - $items.attr('tabindex', '-1');
1934 - $prev.attr('tabindex', '0').trigger('focus');
1935 - } else if (e.key === 'Enter' || e.key === ' ') {
1936 - e.preventDefault();
1937 - $(this).trigger('click');
1938 - }
1939 - });
1940 - $trigger.on('keydown', function(e) {
1941 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1942 - e.preventDefault();
1943 - closeMenu(true);
1944 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1945 - e.preventDefault();
1946 - openMenu();
1947 - }
1948 - });
1949 -
1950 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1951 - // then do the initial item render.
1952 - $wrap.data('mxchatMenuClose', closeMenu);
1953 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1954 -
1955 - $wrap.data('mxchatMenuReady', true);
1956 -}
1957 -
1958 -// Initialize header menus for every rendered widget on DOM ready.
1959 -$(function() {
1960 - $('.mxchat-header-menu-wrap').each(function() {
1961 - var botId = $(this).data('bot-id');
1962 - if (botId) mxchatInitHeaderMenu(botId);
1963 - });
1964 -
1965 - // Embedded (non-floating) widgets are open from the moment the page
1966 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1967 - // widgets refresh on first launcher open instead.
1968 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1969 - return !$(this).closest('.floating-chatbot').length;
1970 - }).length > 0;
1971 - if (hasEmbeddedWidget) {
1972 - mxchatRefreshDynamicSettings();
1973 - }
1974 -});
1975 -
1976 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1977 - try {
1978 - // Determine styles based on sender type
1979 - let messageClass, bgColor, fontColor;
1980 -
1981 - if (sender === "user") {
1982 - messageClass = "user-message";
1983 - bgColor = userMessageBgColor;
1984 - fontColor = userMessageFontColor;
1985 - // Only sanitize user input
1986 - messageText = sanitizeUserInput(messageText);
1987 - } else if (sender === "agent") {
1988 - messageClass = "agent-message";
1989 - bgColor = liveAgentMessageBgColor;
1990 - fontColor = liveAgentMessageFontColor;
1991 - } else {
1992 - messageClass = "bot-message";
1993 - bgColor = botMessageBgColor;
1994 - fontColor = botMessageFontColor;
1995 - }
1996 -
1997 - const messageDiv = $('<div>')
1998 - .addClass(messageClass)
1999 - .attr('dir', 'auto');
2000 -
2001 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2002 - var skipColors = shouldSkipInlineColors(botId);
2003 - if (skipColors) {
2004 - messageDiv.css({
2005 - 'margin-bottom': '1em'
2006 - });
2007 - } else {
2008 - messageDiv.css({
2009 - 'background': bgColor,
2010 - 'color': fontColor,
2011 - 'margin-bottom': '1em'
2012 - });
2013 - }
2014 -
2015 - // Process the message content - always run linkify to convert markdown
2016 - // links and format text. linkify() handles existing HTML safely via
2017 - // negative lookaheads that skip URLs already inside <a> tags.
2018 - let fullMessage = linkify(messageText);
2019 -
2020 - // Add images if provided
2021 - if (images && images.length > 0) {
2022 - fullMessage += '<div class="image-gallery" dir="auto">';
2023 - images.forEach(img => {
2024 - const safeTitle = sanitizeUserInput(img.title);
2025 - const safeUrl = encodeURI(img.image_url);
2026 - const safeThumbnail = encodeURI(img.thumbnail_url);
2027 -
2028 - fullMessage += `
2029 - <div style="margin-bottom: 10px;">
2030 - <strong>${safeTitle}</strong><br>
2031 - <a href="${safeUrl}" target="_blank">
2032 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
2033 - </a>
2034 - </div>`;
2035 - });
2036 - fullMessage += '</div>';
2037 - }
2038 -
2039 - // Append HTML content if provided
2040 - if (messageHtml && sender !== "user") {
2041 - // Only add line breaks if there's actual text content before the HTML
2042 - if (fullMessage && fullMessage.trim()) {
2043 - fullMessage += '<br><br>' + messageHtml;
2044 - } else {
2045 - fullMessage = messageHtml;
2046 - }
2047 - }
2048 -
2049 - messageDiv.html(fullMessage);
2050 -
2051 - if (isTemporary) {
2052 - messageDiv.addClass('temporary-message');
2053 - }
2054 -
2055 - // Append to the correct chatbot instance's chat-box
2056 - var $chatBox = getElement(botId, 'chat-box');
2057 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2058 - // FIXED: Use event delegation for link tracking
2059 - if (sender === "bot" || sender === "agent") {
2060 - attachLinkTracking(messageDiv, messageText, botId);
2061 - }
2062 -
2063 - if (sender === "bot") {
2064 - const lastUserMessage = $chatBox.find('.user-message').last();
2065 - if (lastUserMessage.length) {
2066 - scrollElementToTop(lastUserMessage, botId);
2067 - }
2068 - }
2069 -
2070 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2071 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2072 - }
2073 - });
2074 -
2075 - if (messageText.id) {
2076 - var instance = MxChatInstances.get(botId);
2077 - instance.lastSeenMessageId = messageText.id;
2078 - hideNotification(botId);
2079 - }
2080 - } catch (error) {
2081 - // Error rendering message - silently continue
2082 - }
2083 -}
2084 -
2085 -// Helper function to attach link tracking with proper event handling
2086 -function attachLinkTracking(messageDiv, messageText, botId) {
2087 - botId = botId || 'default';
2088 - // Use a slight delay to ensure DOM is ready
2089 - setTimeout(function() {
2090 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2091 -
2092 - links.each(function() {
2093 - const $link = $(this);
2094 - const originalHref = $link.attr('href');
2095 -
2096 - // Mark as tracked to avoid duplicate handlers
2097 - $link.attr('data-tracked', 'true');
2098 -
2099 - // Only track external URLs
2100 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2101 - // Remove any existing click handlers first
2102 - $link.off('click.tracking');
2103 -
2104 - // Add new click handler with namespace
2105 - $link.on('click.tracking', function(e) {
2106 - e.preventDefault();
2107 - e.stopPropagation();
2108 -
2109 - const messageContext = typeof messageText === 'string'
2110 - ? messageText.substring(0, 200)
2111 - : '';
2112 -
2113 - // Track the click
2114 - $.ajax({
2115 - url: mxchatChat.ajax_url,
2116 - type: 'POST',
2117 - data: {
2118 - action: 'mxchat_track_url_click',
2119 - session_id: getChatSession(botId),
2120 - url: originalHref,
2121 - message_context: messageContext,
2122 - nonce: mxchatChat.nonce
2123 - },
2124 - complete: function() {
2125 - // Always redirect, even if tracking fails
2126 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2127 - window.open(originalHref, '_blank');
2128 - } else {
2129 - window.location.href = originalHref;
2130 - }
2131 - }
2132 - });
2133 -
2134 - return false; // Extra insurance to prevent default
2135 - });
2136 - }
2137 - });
2138 - }, 100); // Small delay to ensure DOM is ready
2139 -}
2140 -
2141 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2142 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2143 - var $chatBox = getElement(botId, 'chat-box');
2144 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2145 -
2146 - // Determine styles
2147 - let bgColor, fontColor;
2148 - if (sender === "user") {
2149 - bgColor = userMessageBgColor;
2150 - fontColor = userMessageFontColor;
2151 - } else if (sender === "agent") {
2152 - bgColor = liveAgentMessageBgColor;
2153 - fontColor = liveAgentMessageFontColor;
2154 - } else {
2155 - bgColor = botMessageBgColor;
2156 - fontColor = botMessageFontColor;
2157 - }
2158 -
2159 - // Always run linkify to convert markdown links and format text.
2160 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2161 - // to avoid double-processing URLs that are already inside <a> tags).
2162 - var fullMessage = linkify(responseText);
2163 -
2164 - if (responseHtml) {
2165 - // Only add line breaks if there's actual text content before the HTML
2166 - if (fullMessage && fullMessage.trim()) {
2167 - fullMessage += '<br><br>' + responseHtml;
2168 - } else {
2169 - fullMessage = responseHtml;
2170 - }
2171 - }
2172 -
2173 - if (images.length > 0) {
2174 - fullMessage += '<div class="image-gallery" dir="auto">';
2175 - images.forEach(img => {
2176 - fullMessage += `
2177 - <div style="margin-bottom: 10px;">
2178 - <strong>${img.title}</strong><br>
2179 - <a href="${img.image_url}" target="_blank">
2180 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2181 - </a>
2182 - </div>`;
2183 - });
2184 - fullMessage += '</div>';
2185 - }
2186 -
2187 - if (lastMessageDiv.length) {
2188 - // Replace content immediately to prevent visual gap between thinking dots and response
2189 - lastMessageDiv
2190 - .html(fullMessage)
2191 - .removeClass('bot-message user-message temporary-message')
2192 - .addClass(messageClass)
2193 - .attr('dir', 'auto');
2194 -
2195 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2196 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2197 - if (!skipColors) {
2198 - lastMessageDiv.css({
2199 - 'background-color': bgColor,
2200 - 'color': fontColor,
2201 - });
2202 - }
2203 -
2204 - // Handle link tracking and scroll
2205 - if (sender === "bot" || sender === "agent") {
2206 - attachLinkTracking(lastMessageDiv, responseText, botId);
2207 -
2208 - const lastUserMessage = $chatBox.find('.user-message').last();
2209 - if (lastUserMessage.length) {
2210 - scrollElementToTop(lastUserMessage, botId);
2211 - }
2212 - // Show notification if chat is hidden
2213 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2214 - if ($floatingChatbot.hasClass('hidden')) {
2215 - showNotification(botId);
2216 - }
2217 - }
2218 -
2219 - // Re-enable chat input after response is displayed
2220 - enableChatInput(botId);
2221 -
2222 - if (sender === "bot" || sender === "agent") {
2223 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2224 - }
2225 - } else {
2226 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2227 - // Re-enable chat input after response is displayed
2228 - enableChatInput(botId);
2229 - }
2230 -}
2231 -
2232 -
2233 - function appendThinkingMessage(botId) {
2234 - botId = botId || 'default';
2235 -
2236 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2237 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2238 - if (indicator && indicator.textContent === 'Live Agent') {
2239 - return;
2240 - }
2241 -
2242 - var $chatBox = getElement(botId, 'chat-box');
2243 -
2244 - // Remove any existing thinking dots in this bot's chat first
2245 - $chatBox.find('.thinking-dots').remove();
2246 -
2247 - // Check if we should skip inline colors (AI theme is active)
2248 - var skipColors = shouldSkipInlineColors(botId);
2249 -
2250 - // Retrieve the bot message font color and background color
2251 - var botMessageFontColor = mxchatChat.bot_message_font_color;
2252 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
2253 -
2254 - // Build thinking dots HTML - skip inline colors if AI theme is active
2255 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2256 - var thinkingHtml = '<div class="thinking-dots-container">' +
2257 - '<div class="thinking-dots">' +
2258 - '<span class="dot"' + dotStyle + '></span>' +
2259 - '<span class="dot"' + dotStyle + '></span>' +
2260 - '<span class="dot"' + dotStyle + '></span>' +
2261 - '</div>' +
2262 - '</div>';
2263 -
2264 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2265 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2266 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2267 - scrollToBottom(botId);
2268 - }
2269 -
2270 - function removeThinkingDots(botId) {
2271 - botId = botId || 'default';
2272 - var $chatBox = getElement(botId, 'chat-box');
2273 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2274 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2275 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2276 - }
2277 -
2278 - // ====================================
2279 - // TEXT FORMATTING & PROCESSING
2280 - // ====================================
2281 -
2282 - function linkify(inputText) {
2283 - if (!inputText) {
2284 - return '';
2285 - }
2286 -
2287 - // Helper function to check if URL is already encoded
2288 - function isUrlEncoded(url) {
2289 - // Check for % followed by exactly 2 hex digits
2290 - return /%[0-9a-fA-F]{2}/.test(url);
2291 - }
2292 -
2293 - // Helper function to safely encode URLs only if needed
2294 - function safeEncodeUrl(url) {
2295 - // If URL already contains encoded characters, return as-is
2296 - if (isUrlEncoded(url)) {
2297 - return url;
2298 - }
2299 - // Otherwise, encode it
2300 - return encodeURI(url);
2301 - }
2302 -
2303 - // Process markdown headers FIRST
2304 - let processedText = formatMarkdownHeaders(inputText);
2305 -
2306 - // Process text styling (bold, italic, strikethrough)
2307 - processedText = formatTextStyling(processedText);
2308 -
2309 - // Process code blocks BEFORE processing links
2310 - processedText = formatCodeBlocks(processedText);
2311 -
2312 - // Process markdown tables BEFORE converting newlines to paragraphs
2313 - processedText = formatMarkdownTables(processedText);
2314 -
2315 - // NOW convert to paragraphs
2316 - processedText = convertNewlinesToBreaks(processedText);
2317 -
2318 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2319 - // This prevents them from being processed as markdown links
2320 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2321 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2322 - // Clean the URL of any trailing punctuation
2323 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2324 - const safeUrl = safeEncodeUrl(cleanUrl);
2325 - // Return as a proper link without the brackets
2326 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2327 - });
2328 -
2329 - // Process markdown links: [text](url) and [](url)
2330 - // Uses balanced parenthesis matching to handle URLs containing parens
2331 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2332 - processedText = (function(input) {
2333 - var result = '';
2334 - var i = 0;
2335 - while (i < input.length) {
2336 - // Look for [ at current position
2337 - if (input[i] === '[') {
2338 - // Find closing ]
2339 - var closeBracket = input.indexOf(']', i + 1);
2340 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2341 - result += input[i];
2342 - i++;
2343 - continue;
2344 - }
2345 - var linkText = input.substring(i + 1, closeBracket);
2346 - // Check if URL starts with http
2347 - var urlStart = closeBracket + 2;
2348 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2349 - result += input[i];
2350 - i++;
2351 - continue;
2352 - }
2353 - // Find balanced closing paren
2354 - var depth = 1;
2355 - var j = urlStart;
2356 - while (j < input.length && depth > 0) {
2357 - if (input[j] === '(') depth++;
2358 - else if (input[j] === ')') depth--;
2359 - if (depth > 0) j++;
2360 - }
2361 - if (depth !== 0) {
2362 - result += input[i];
2363 - i++;
2364 - continue;
2365 - }
2366 - var url = input.substring(urlStart, j);
2367 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2368 - var encodedUrl = safeEncodeUrl(cleanUrl);
2369 - if (!linkText || !linkText.trim()) {
2370 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2371 - } else {
2372 - var safeText = sanitizeUserInput(linkText);
2373 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2374 - }
2375 - i = j + 1; // Skip past the closing )
2376 - } else {
2377 - result += input[i];
2378 - i++;
2379 - }
2380 - }
2381 - return result;
2382 - })(processedText);
2383 -
2384 - // Process phone numbers: [text](tel:number)
2385 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2386 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2387 - const safePhone = safeEncodeUrl(phone);
2388 - const safeText = sanitizeUserInput(text);
2389 - return `<a href="${safePhone}">${safeText}</a>`;
2390 - });
2391 -
2392 - // Process mailto links: [text](mailto:email)
2393 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2394 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2395 - const safeMailto = safeEncodeUrl(mailto);
2396 - const safeText = sanitizeUserInput(text);
2397 - return `<a href="${safeMailto}">${safeText}</a>`;
2398 - });
2399 -
2400 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2401 - // Updated pattern to be more careful about what it matches
2402 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2403 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2404 - // Extra check: make sure this isn't already linked
2405 - if (match.includes('href=') || match.includes('</a>')) {
2406 - return match;
2407 - }
2408 -
2409 - // Clean trailing punctuation
2410 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2411 - const safeUrl = safeEncodeUrl(cleanUrl);
2412 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2413 - });
2414 -
2415 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2416 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2417 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2418 - // Extra check: make sure this isn't already linked
2419 - if (match.includes('href=') || match.includes('</a>')) {
2420 - return match;
2421 - }
2422 -
2423 - // Clean trailing punctuation
2424 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2425 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2426 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2427 - });
2428 -
2429 - return processedText;
2430 -}
2431 -
2432 - function formatMarkdownHeaders(text) {
2433 - // Handle h1 to h6 headers
2434 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2435 - const level = hashes.length;
2436 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2437 - });
2438 - }
2439 -
2440 -function formatTextStyling(text) {
2441 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2442 - const protectedSegments = [];
2443 - let protectedText = text;
2444 -
2445 - // Step 1a: Protect HTML href="..." attributes
2446 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2447 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2448 - protectedSegments.push(match);
2449 - return placeholder;
2450 - });
2451 -
2452 - // Step 1b: Protect Markdown links [text](url)
2453 - // This is crucial - we need to protect the URLs in markdown format
2454 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2455 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2456 - protectedSegments.push(match);
2457 - return placeholder;
2458 - });
2459 -
2460 - // Step 1c: Also protect bare URLs that might exist
2461 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2462 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2463 - protectedSegments.push(match);
2464 - return placeholder;
2465 - });
2466 -
2467 - // Step 2: Now apply text styling to the protected text
2468 - // Handle bold text (**text**)
2469 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2470 -
2471 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2472 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2473 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2474 -
2475 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2476 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2477 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2478 -
2479 - // Handle strikethrough (~~text~~)
2480 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2481 -
2482 - // Step 3: Restore all protected segments
2483 - protectedSegments.forEach((original, index) => {
2484 - const placeholder = `__PROTECTED_${index}__`;
2485 - protectedText = protectedText.replace(placeholder, original);
2486 - });
2487 -
2488 - return protectedText;
2489 -}
2490 - function formatBoldText(text) {
2491 - // This function is kept for compatibility but now uses formatTextStyling
2492 - return formatTextStyling(text);
2493 - }
2494 -
2495 -function convertNewlinesToBreaks(text) {
2496 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2497 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2498 -
2499 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2500 - return paragraphs
2501 - .map(para => para.trim())
2502 - .filter(para => para.length > 0) // Remove empty paragraphs
2503 - .map(para => `<p>${para}</p>`)
2504 - .join('');
2505 -}
2506 - function formatCodeBlocks(text) {
2507 - // Handle fenced code blocks with language specification (```language)
2508 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2509 - const lang = language || 'text';
2510 - const escapedCode = escapeHtml(code.trim());
2511 - return `<div class="mxchat-code-block-container">
2512 - <div class="mxchat-code-header">
2513 - <span class="mxchat-code-language">${lang}</span>
2514 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2515 - </div>
2516 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2517 - </div>`;
2518 - });
2519 -
2520 - // Handle inline code with single backticks
2521 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2522 -
2523 - // Handle raw PHP tags (legacy support)
2524 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2525 - const escapedCode = escapeHtml(match);
2526 - return `<div class="mxchat-code-block-container">
2527 - <div class="mxchat-code-header">
2528 - <span class="mxchat-code-language">php</span>
2529 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2530 - </div>
2531 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2532 - </div>`;
2533 - });
2534 -
2535 - return text;
2536 - }
2537 -
2538 - function formatMarkdownTables(text) {
2539 - var lines = text.split('\n');
2540 - var result = [];
2541 - var i = 0;
2542 -
2543 - while (i < lines.length) {
2544 - // Check for a table: current line has pipes AND next line is a separator row
2545 - if (i + 1 < lines.length &&
2546 - lines[i].indexOf('|') !== -1 &&
2547 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2548 -
2549 - var tableLines = [];
2550 - var headerLine = lines[i];
2551 - var separatorLine = lines[i + 1];
2552 - tableLines.push(headerLine);
2553 - tableLines.push(separatorLine);
2554 -
2555 - // Collect remaining table rows
2556 - var j = i + 2;
2557 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2558 - tableLines.push(lines[j]);
2559 - j++;
2560 - }
2561 -
2562 - // Parse alignment from separator row
2563 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2564 - var alignments = sepCells.map(function(cell) {
2565 - var trimmed = cell.trim();
2566 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2567 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2568 - return 'left';
2569 - });
2570 -
2571 - // Build HTML table
2572 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2573 -
2574 - // Header row
2575 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2576 - html += '<thead><tr>';
2577 - headerCells.forEach(function(cell, idx) {
2578 - var align = alignments[idx] || 'left';
2579 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2580 - });
2581 - html += '</tr></thead>';
2582 -
2583 - // Body rows
2584 - html += '<tbody>';
2585 - for (var r = 2; r < tableLines.length; r++) {
2586 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2587 - html += '<tr>';
2588 - rowCells.forEach(function(cell, idx) {
2589 - var align = alignments[idx] || 'left';
2590 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2591 - });
2592 - html += '</tr>';
2593 - }
2594 - html += '</tbody></table></div>';
2595 -
2596 - result.push(html);
2597 - i = j;
2598 - } else {
2599 - result.push(lines[i]);
2600 - i++;
2601 - }
2602 - }
2603 -
2604 - return result.join('\n');
2605 - }
2606 -
2607 - function sanitizeUserInput(text) {
2608 - const div = document.createElement('div');
2609 - div.textContent = text;
2610 - return div.innerHTML;
2611 - }
2612 -
2613 - function escapeHtml(unsafe) {
2614 - // Skip escaping if it's already escaped or contains HTML code block markup
2615 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2616 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2617 - return unsafe;
2618 - }
2619 -
2620 - return unsafe
2621 - .replace(/&/g, "&amp;")
2622 - .replace(/</g, "&lt;")
2623 - .replace(/>/g, "&gt;")
2624 - .replace(/"/g, "&quot;")
2625 - .replace(/'/g, "&#039;");
2626 - }
2627 -
2628 - function decodeHTMLEntities(text) {
2629 - var textArea = document.createElement('textarea');
2630 - textArea.innerHTML = text;
2631 - return textArea.value;
2632 - }
2633 -
2634 - // ====================================
2635 - // UI & SCROLLING CONTROLS
2636 - // ====================================
2637 -
2638 - function scrollToBottom(botIdOrInstant, instant) {
2639 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2640 - var botId = 'default';
2641 - if (typeof botIdOrInstant === 'string') {
2642 - botId = botIdOrInstant;
2643 - instant = instant || false;
2644 - } else if (typeof botIdOrInstant === 'boolean') {
2645 - instant = botIdOrInstant;
2646 - } else {
2647 - instant = false;
2648 - }
2649 -
2650 - var chatBox = getElement(botId, 'chat-box');
2651 - if (instant) {
2652 - // Instantly set the scroll position to the bottom
2653 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2654 - } else {
2655 - // Use requestAnimationFrame for smoother scrolling if needed
2656 - let start = null;
2657 - const scrollHeight = chatBox.prop("scrollHeight");
2658 - const initialScroll = chatBox.scrollTop();
2659 - const distance = scrollHeight - initialScroll;
2660 - const duration = 500; // Duration in ms
2661 -
2662 - function smoothScroll(timestamp) {
2663 - if (!start) start = timestamp;
2664 - const progress = timestamp - start;
2665 - const currentScroll = initialScroll + (distance * (progress / duration));
2666 - chatBox.scrollTop(currentScroll);
2667 -
2668 - if (progress < duration) {
2669 - requestAnimationFrame(smoothScroll);
2670 - } else {
2671 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2672 - }
2673 - }
2674 -
2675 - requestAnimationFrame(smoothScroll);
2676 - }
2677 - }
2678 -
2679 - function scrollElementToTop(element, botId, topOffset) {
2680 - botId = botId || 'default';
2681 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2682 - var chatBox = getElement(botId, 'chat-box');
2683 - var elementTop = element.position().top + chatBox.scrollTop();
2684 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
2685 - }
2686 -
2687 - function showChatWidget(botId) {
2688 - botId = botId || 'default';
2689 - var $button = getElement(botId, 'floating-chatbot-button');
2690 - // First ensure display is set
2691 - $button.css('display', 'flex');
2692 - // Then handle the fade
2693 - $button.fadeTo(500, 1);
2694 - // Force visibility
2695 - $button.removeClass('hidden');
2696 - }
2697 -
2698 - function hideChatWidget(botId) {
2699 - botId = botId || 'default';
2700 - var $button = getElement(botId, 'floating-chatbot-button');
2701 - $button.css('display', 'none');
2702 - $button.addClass('hidden');
2703 - }
2704 -
2705 - function disableScroll() {
2706 - if (isMobile()) {
2707 - $('body').css('overflow', 'hidden');
2708 - }
2709 - }
2710 -
2711 - function enableScroll() {
2712 - if (isMobile()) {
2713 - $('body').css('overflow', '');
2714 - }
2715 - }
2716 -
2717 - function isMobile() {
2718 - // This can be a simple check, or more sophisticated detection of mobile devices
2719 - return window.innerWidth <= 768; // Example threshold for mobile devices
2720 - }
2721 -
2722 - function setFullHeight() {
2723 - var vh = $(window).innerHeight() * 0.01;
2724 - $(':root').css('--vh', vh + 'px');
2725 - }
2726 -
2727 -
2728 - // ====================================
2729 - // NOTIFICATION SYSTEM
2730 - // ====================================
2731 -
2732 - function createNotificationBadge() {
2733 - const chatButton = document.getElementById('floating-chatbot-button');
2734 -
2735 - if (!chatButton) return;
2736 -
2737 - // Remove any existing badge first
2738 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2739 - if (existingBadge) {
2740 - existingBadge.remove();
2741 - }
2742 -
2743 - notificationBadge = document.createElement('div');
2744 - notificationBadge.className = 'chat-notification-badge';
2745 - notificationBadge.style.cssText = `
2746 - display: none;
2747 - position: absolute;
2748 - top: -5px;
2749 - right: -5px;
2750 - background-color: red;
2751 - color: white;
2752 - border-radius: 50%;
2753 - padding: 4px 8px;
2754 - font-size: 12px;
2755 - font-weight: bold;
2756 - z-index: 10001;
2757 - `;
2758 - chatButton.style.position = 'relative';
2759 - chatButton.appendChild(notificationBadge);
2760 -
2761 - }
2762 -
2763 - function showNotification(botId) {
2764 - botId = botId || 'default';
2765 - const badge = getElementDOM(botId, 'chat-notification-badge');
2766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2767 - if (badge && $floatingChatbot.hasClass('hidden')) {
2768 - badge.style.display = 'block';
2769 - badge.textContent = '1';
2770 - }
2771 - }
2772 -
2773 - function hideNotification(botId) {
2774 - botId = botId || 'default';
2775 - const badge = getElementDOM(botId, 'chat-notification-badge');
2776 - if (badge) {
2777 - badge.style.display = 'none';
2778 - }
2779 - }
2780 -
2781 - function startNotificationChecking(botId) {
2782 - botId = botId || 'default';
2783 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2784 - if (!chatPersistenceEnabled) return;
2785 -
2786 - createNotificationBadge(botId);
2787 - var instance = MxChatInstances.get(botId);
2788 - instance.notificationCheckInterval = setInterval(function() {
2789 - checkForNewMessages(botId);
2790 - }, 30000); // Check every 30 seconds
2791 - }
2792 -
2793 - function stopNotificationChecking(botId) {
2794 - botId = botId || 'default';
2795 - var instance = MxChatInstances.get(botId);
2796 - if (instance.notificationCheckInterval) {
2797 - clearInterval(instance.notificationCheckInterval);
2798 - }
2799 - }
2800 -
2801 - function checkForNewMessages() {
2802 - const sessionId = getChatSession();
2803 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2804 -
2805 - if (!chatPersistenceEnabled) return;
2806 -
2807 - $.ajax({
2808 - url: mxchatChat.ajax_url,
2809 - type: 'POST',
2810 - data: {
2811 - action: 'mxchat_check_new_messages',
2812 - session_id: sessionId,
2813 - last_seen_id: lastSeenMessageId,
2814 - nonce: mxchatChat.nonce
2815 - },
2816 - success: function(response) {
2817 - if (response.success && response.data.hasNewMessages) {
2818 - showNotification();
2819 - }
2820 - }
2821 - });
2822 - }
2823 -
2824 -
2825 -// ====================================
2826 -// LIVE AGENT FUNCTIONALITY
2827 -// ====================================
2828 -
2829 -function startPolling(botId) {
2830 - botId = botId || 'default';
2831 - var instance = MxChatInstances.get(botId);
2832 - // Clear any existing interval first
2833 - stopPolling(botId);
2834 - instance.pollingInterval = setInterval(function() {
2835 - checkForAgentMessages(botId);
2836 - }, 5000);
2837 -}
2838 -
2839 -function stopPolling(botId) {
2840 - botId = botId || 'default';
2841 - var instance = MxChatInstances.get(botId);
2842 - if (instance.pollingInterval) {
2843 - clearInterval(instance.pollingInterval);
2844 - instance.pollingInterval = null;
2845 - }
2846 -}
2847 -
2848 -function checkForAgentMessages(botId) {
2849 - botId = botId || 'default';
2850 - var instance = MxChatInstances.get(botId);
2851 - const sessionId = getChatSession(botId);
2852 - $.ajax({
2853 - url: mxchatChat.ajax_url,
2854 - type: 'POST',
2855 - dataType: 'json',
2856 - data: {
2857 - action: 'mxchat_fetch_new_messages',
2858 - session_id: sessionId,
2859 - last_seen_id: instance.lastSeenMessageId,
2860 - persistence_enabled: 'true',
2861 - nonce: mxchatChat.nonce
2862 - },
2863 - success: function (response) {
2864 - if (response.success && response.data?.new_messages) {
2865 - let hasNewMessage = false;
2866 -
2867 - response.data.new_messages.forEach(function (message) {
2868 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2869 - hasNewMessage = true;
2870 - appendMessage("agent", message.content, '', [], false, botId);
2871 - instance.lastSeenMessageId = message.id;
2872 - instance.processedMessageIds.add(message.id);
2873 - }
2874 - });
2875 -
2876 - if (hasNewMessage) {
2877 - enableChatInput(botId);
2878 - }
2879 -
2880 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2881 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2882 - showNotification(botId);
2883 - }
2884 -
2885 - scrollToBottom(botId, true);
2886 - }
2887 -
2888 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2889 - if (response.success && response.data?.chat_mode) {
2890 - updateChatModeIndicator(response.data.chat_mode, botId);
2891 - }
2892 - },
2893 - error: function (xhr, status, error) {
2894 - // Polling error - silently continue
2895 - }
2896 - });
2897 -}
2898 -
2899 - // ====================================
2900 - // CHAT HISTORY & PERSISTENCE
2901 - // ====================================
2902 -
2903 -function loadChatHistory(botId, onComplete) {
2904 - botId = botId || 'default';
2905 - var instance = MxChatInstances.get(botId);
2906 -
2907 - // Prevent duplicate loading
2908 - if (instance.chatHistoryLoaded) {
2909 - if (onComplete) onComplete();
2910 - return;
2911 - }
2912 -
2913 - // Use getChatSession which returns null if no session exists (does NOT create one)
2914 - var sessionId = getChatSession(botId);
2915 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2916 -
2917 - // No session yet — nothing to load. History will load after first message via ensureSession.
2918 - if (!sessionId) {
2919 - instance.chatHistoryLoaded = true;
2920 - if (onComplete) onComplete();
2921 - return;
2922 - }
2923 -
2924 - if (chatPersistenceEnabled && sessionId) {
2925 - $.ajax({
2926 - url: mxchatChat.ajax_url,
2927 - type: 'POST',
2928 - dataType: 'json',
2929 - data: {
2930 - action: 'mxchat_fetch_conversation_history',
2931 - session_id: sessionId
2932 - },
2933 - success: function(response) {
2934 - // Handle session reset (IP changed while user was away)
2935 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2936 - // Silent reset — new session but don't clear UI
2937 - MxChatInstances.silentResetSession(botId);
2938 - instance.chatHistoryLoaded = true; // Prevent retry loop
2939 - if (onComplete) onComplete();
2940 - return;
2941 - }
2942 -
2943 - // Check if the response indicates success
2944 - if (response.success) {
2945 - // Handle case where conversation data exists and is an array
2946 - if (response.data && Array.isArray(response.data.conversation)) {
2947 - var $chatBox = getElement(botId, 'chat-box');
2948 - var $fragment = $(document.createDocumentFragment());
2949 - let highestMessageId = instance.lastSeenMessageId;
2950 -
2951 - // Update chat mode if provided
2952 - if (response.data.chat_mode) {
2953 - updateChatModeIndicator(response.data.chat_mode, botId);
2954 - }
2955 -
2956 - // Only process if there are actual messages
2957 - if (response.data.conversation.length > 0) {
2958 - // IMPORTANT: Clear existing messages before loading history
2959 - $chatBox.empty();
2960 -
2961 - $.each(response.data.conversation, function(index, message) {
2962 - // Skip agent messages if persistence is off
2963 - if (!chatPersistenceEnabled && message.role === 'agent') {
2964 - return;
2965 - }
2966 -
2967 - var messageClass, messageBgColor, messageFontColor;
2968 -
2969 - switch (message.role) {
2970 - case 'user':
2971 - messageClass = 'user-message';
2972 - messageBgColor = userMessageBgColor;
2973 - messageFontColor = userMessageFontColor;
2974 - break;
2975 - case 'agent':
2976 - messageClass = 'agent-message';
2977 - messageBgColor = liveAgentMessageBgColor;
2978 - messageFontColor = liveAgentMessageFontColor;
2979 - break;
2980 - default:
2981 - messageClass = 'bot-message';
2982 - messageBgColor = botMessageBgColor;
2983 - messageFontColor = botMessageFontColor;
2984 - break;
2985 - }
2986 -
2987 - var messageElement = $('<div>').addClass(messageClass)
2988 - .css({
2989 - 'background': messageBgColor,
2990 - 'color': messageFontColor
2991 - });
2992 -
2993 - var content = message.content;
2994 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2995 - content = decodeHTMLEntities(content);
2996 -
2997 - // Skip linkify for messages containing structured HTML
2998 - // (forms, product cards, galleries, etc.) to avoid
2999 - // markdown formatting corrupting HTML attributes
3000 - // (e.g. underscores in name="field_name" becoming <em> tags)
3001 - if (content.includes("mxchat-product-card") ||
3002 - content.includes("mxchat-image-gallery") ||
3003 - content.includes("mxchat-featured-products") ||
3004 - content.includes("<form") ||
3005 - content.includes("<input") ||
3006 - content.includes("<select") ||
3007 - content.includes("<textarea")) {
3008 - messageElement.html(content);
3009 - } else {
3010 - var formattedContent = linkify(content);
3011 - messageElement.html(formattedContent);
3012 - }
3013 -
3014 - $fragment.append(messageElement);
3015 -
3016 - // Track message IDs
3017 - if (message.id) {
3018 - highestMessageId = Math.max(highestMessageId, message.id);
3019 - instance.processedMessageIds.add(message.id);
3020 - }
3021 - });
3022 -
3023 - // Only append messages and scroll if we have content
3024 - $chatBox.append($fragment);
3025 - scrollToBottom(botId, true);
3026 -
3027 - // Collapse quick questions if we have conversation history
3028 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3029 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3030 - collapseQuickQuestions(botId);
3031 - }
3032 -
3033 - // Update lastSeenMessageId after history loads
3034 - instance.lastSeenMessageId = highestMessageId;
3035 -
3036 - // Only update chat mode if persistence is enabled and we have messages
3037 - if (chatPersistenceEnabled) {
3038 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3039 - if (lastMessage.role === 'agent') {
3040 - updateChatModeIndicator('agent', botId);
3041 - }
3042 - }
3043 -
3044 - // Mark as loaded ONLY after successful load
3045 - instance.chatHistoryLoaded = true;
3046 - }
3047 - }
3048 - }
3049 - if (onComplete) onComplete();
3050 - },
3051 - error: function(xhr, status, error) {
3052 - // Error loading chat history - silently continue
3053 - if (onComplete) onComplete();
3054 - }
3055 - });
3056 - } else {
3057 - if (onComplete) onComplete();
3058 - }
3059 -}
3060 -
3061 -
3062 - // ====================================
3063 - // FILE UPLOAD FUNCTIONALITY
3064 - // ====================================
3065 -
3066 - function addSafeEventListener(elementId, eventType, handler) {
3067 - const element = document.getElementById(elementId);
3068 - if (element) {
3069 - element.addEventListener(eventType, handler);
3070 - }
3071 - }
3072 -
3073 - function showActivePdf(filename, botId) {
3074 - botId = botId || 'default';
3075 - const container = getElementDOM(botId, 'active-pdf-container');
3076 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3077 -
3078 - if (!container || !nameElement) {
3079 - return;
3080 - }
3081 -
3082 - nameElement.textContent = filename;
3083 - container.style.display = 'flex';
3084 - }
3085 -
3086 - function showActiveWord(filename, botId) {
3087 - botId = botId || 'default';
3088 - const container = getElementDOM(botId, 'active-word-container');
3089 - const nameElement = getElementDOM(botId, 'active-word-name');
3090 -
3091 - if (!container || !nameElement) {
3092 - return;
3093 - }
3094 -
3095 - nameElement.textContent = filename;
3096 - container.style.display = 'flex';
3097 - }
3098 -
3099 - function removeActivePdf(botId) {
3100 - botId = botId || 'default';
3101 - var instance = MxChatInstances.get(botId);
3102 - const container = getElementDOM(botId, 'active-pdf-container');
3103 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3104 -
3105 - if (!container || !nameElement || !instance.activePdfFile) return;
3106 -
3107 - fetch(mxchatChat.ajax_url, {
3108 - method: 'POST',
3109 - headers: {
3110 - 'Content-Type': 'application/x-www-form-urlencoded',
3111 - },
3112 - body: new URLSearchParams({
3113 - 'action': 'mxchat_remove_pdf',
3114 - 'session_id': getChatSession(botId),
3115 - 'nonce': mxchatChat.nonce
3116 - })
3117 - })
3118 - .then(response => response.json())
3119 - .then(data => {
3120 - if (data.success) {
3121 - container.style.display = 'none';
3122 - nameElement.textContent = '';
3123 - instance.activePdfFile = null;
3124 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
3125 - }
3126 - })
3127 - .catch(error => {
3128 - // Error removing PDF - silently continue
3129 - });
3130 - }
3131 -
3132 - function removeActiveWord(botId) {
3133 - botId = botId || 'default';
3134 - var instance = MxChatInstances.get(botId);
3135 - const container = getElementDOM(botId, 'active-word-container');
3136 - const nameElement = getElementDOM(botId, 'active-word-name');
3137 -
3138 - if (!container || !nameElement || !instance.activeWordFile) return;
3139 -
3140 - fetch(mxchatChat.ajax_url, {
3141 - method: 'POST',
3142 - headers: {
3143 - 'Content-Type': 'application/x-www-form-urlencoded',
3144 - },
3145 - body: new URLSearchParams({
3146 - 'action': 'mxchat_remove_word',
3147 - 'session_id': getChatSession(botId),
3148 - 'nonce': mxchatChat.nonce
3149 - })
3150 - })
3151 - .then(response => response.json())
3152 - .then(data => {
3153 - if (data.success) {
3154 - container.style.display = 'none';
3155 - nameElement.textContent = '';
3156 - instance.activeWordFile = null;
3157 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
3158 - }
3159 - })
3160 - .catch(error => {
3161 - // Error removing Word document - silently continue
3162 - });
3163 - }
3164 -
3165 - // ====================================
3166 - // CONSENT & COMPLIANCE (GDPR)
3167 - // ====================================
3168 -
3169 - function initializeChatVisibility(botId) {
3170 - botId = botId || 'default';
3171 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3172 - mxchatChat.complianz_toggle === '1' ||
3173 - mxchatChat.complianz_toggle === 1;
3174 -
3175 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3176 - // Initial check
3177 - checkConsentAndShowChat(botId);
3178 -
3179 - // Listen for consent changes
3180 - $(document).on('cmplz_status_change', function(event) {
3181 - checkConsentAndShowChat(botId);
3182 - });
3183 - } else {
3184 - // If Complianz is not enabled, always show
3185 - getElement(botId, 'floating-chatbot-button')
3186 - .css('display', 'flex')
3187 - .removeClass('hidden no-consent')
3188 - .fadeTo(500, 1);
3189 -
3190 - // Also check pre-chat message when Complianz is not enabled
3191 - checkPreChatDismissal(botId);
3192 - }
3193 - }
3194 -
3195 -
3196 - function checkConsentAndShowChat(botId) {
3197 - botId = botId || 'default';
3198 - var consentStatus = cmplz_has_consent('marketing');
3199 - var consentType = complianz.consenttype;
3200 -
3201 - let $widget = getElement(botId, 'floating-chatbot-button');
3202 - let $chatbot = getElement(botId, 'floating-chatbot');
3203 - let $preChat = getElement(botId, 'pre-chat-message');
3204 -
3205 - if (consentStatus === true) {
3206 - $widget
3207 - .removeClass('no-consent')
3208 - .css('display', 'flex')
3209 - .removeClass('hidden')
3210 - .fadeTo(500, 1);
3211 - $chatbot.removeClass('no-consent');
3212 -
3213 - // Show pre-chat message if not dismissed
3214 - checkPreChatDismissal(botId);
3215 - } else {
3216 - $widget
3217 - .addClass('no-consent')
3218 - .fadeTo(500, 0, function() {
3219 - $(this)
3220 - .css('display', 'none')
3221 - .addClass('hidden');
3222 - });
3223 - $chatbot.addClass('no-consent');
3224 -
3225 - // Hide pre-chat message when no consent
3226 - $preChat.hide();
3227 - }
3228 - }
3229 -
3230 -
3231 - // ====================================
3232 - // PRE-CHAT MESSAGE HANDLING
3233 - // ====================================
3234 -
3235 - function checkPreChatDismissal(botId) {
3236 - botId = botId || 'default';
3237 - try {
3238 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3239 - if (dismissedAt) {
3240 - // Re-show after 24 hours
3241 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3242 - if (elapsed < 86400000) {
3243 - getElement(botId, 'pre-chat-message').hide();
3244 - return;
3245 - }
3246 - // Expired — clear and show again
3247 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
3248 - }
3249 - getElement(botId, 'pre-chat-message').fadeIn(250);
3250 - } catch (e) {
3251 - // localStorage unavailable — show the message
3252 - getElement(botId, 'pre-chat-message').fadeIn(250);
3253 - }
3254 - }
3255 -
3256 - function handlePreChatDismissal(botId) {
3257 - botId = botId || 'default';
3258 - getElement(botId, 'pre-chat-message').fadeOut(200);
3259 - try {
3260 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3261 - } catch (e) {
3262 - // localStorage unavailable — dismissal won't persist
3263 - }
3264 - }
3265 -
3266 -
3267 - // ====================================
3268 - // UTILITY FUNCTIONS
3269 - // ====================================
3270 -
3271 - function copyToClipboard(text) {
3272 - var tempInput = $('<input>');
3273 - $('body').append(tempInput);
3274 - tempInput.val(text).select();
3275 - document.execCommand('copy');
3276 - tempInput.remove();
3277 - }
3278 -
3279 -
3280 - function isImageHtml(str) {
3281 - return str.startsWith('<img') && str.endsWith('>');
3282 - }
3283 -
3284 -
3285 - // ====================================
3286 - // EVENT HANDLERS & INITIALIZATION
3287 - // ====================================
3288 -
3289 -$(document).on('click', '.mxchat-popular-question', function () {
3290 - var question = $(this).text();
3291 - var botId = getBotIdFromElement(this);
3292 -
3293 - // Append the question as if the user typed it
3294 - appendMessage("user", question, '', [], false, botId);
3295 -
3296 - // Only collapse if there are questions
3297 - if (hasQuickQuestions(botId)) {
3298 - collapseQuickQuestions(botId);
3299 - }
3300 -
3301 - // Send the question to the server
3302 - sendMessageToChatbot(question, botId);
3303 -});
3304 -
3305 -$(document).on('click', '.questions-toggle-btn', function(e) {
3306 - e.preventDefault();
3307 - e.stopPropagation();
3308 - var botId = getBotIdFromElement(this);
3309 - expandQuickQuestions(botId);
3310 -});
3311 -
3312 -$(document).on('click', '.questions-collapse-btn', function(e) {
3313 - e.preventDefault();
3314 - e.stopPropagation();
3315 - var botId = getBotIdFromElement(this);
3316 - collapseQuickQuestions(botId);
3317 -});
3318 -
3319 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3320 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3321 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3322 - if (e.type === 'keydown') {
3323 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3324 - e.preventDefault();
3325 - }
3326 - var botId = getBotIdFromElement(this);
3327 - var $chatbot = getElement(botId, 'floating-chatbot');
3328 - var $badge = getElement(botId, 'chat-notification-badge');
3329 - var $preChat = getElement(botId, 'pre-chat-message');
3330 -
3331 - if ($chatbot.hasClass('hidden')) {
3332 - $chatbot.removeClass('hidden').addClass('visible')
3333 - .attr('aria-modal', 'true').attr('role', 'dialog');
3334 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3335 - $badge.hide(); // Hide notification when opening chat
3336 - disableScroll();
3337 - $preChat.fadeOut(250);
3338 -
3339 - // First open per page load: re-fetch behavior settings in case
3340 - // this page's inline values came from a stale full-page cache
3341 - // (plan-32db95). Idempotent — later opens are a no-op.
3342 - mxchatRefreshDynamicSettings();
3343 -
3344 - // Load chat history for returning visitors (persistence)
3345 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3346 - if (chatPersistenceEnabled) {
3347 - MxChatInstances.ensureSession(botId);
3348 - }
3349 -
3350 - // Deferred email check — only on first widget open
3351 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3352 - var instance = MxChatInstances.get(botId);
3353 - if (emailBlocker && !instance.emailCheckDone) {
3354 - instance.emailCheckDone = true;
3355 - resolveEmailState(botId);
3356 - } else if (!emailBlocker) {
3357 - // No email collection — still route through showChatContainerForBot
3358 - // so the loader is shown while chat history loads
3359 - showChatContainerForBot(botId);
3360 - }
3361 -
3362 - // Move keyboard focus into the message input after the open transition.
3363 - setTimeout(function() {
3364 - var chatInput = getElementDOM(botId, 'chat-input');
3365 - if (chatInput && !chatInput.disabled) {
3366 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3367 - }
3368 - }, 300);
3369 - } else {
3370 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3371 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
3372 - enableScroll();
3373 - checkPreChatDismissal(botId);
3374 - }
3375 - });
3376 -
3377 - // Allow clicking anywhere on the title bar to close the chatbot.
3378 - // Returns keyboard focus to the launcher so keyboard users don't get
3379 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3380 - // heuristic-based so mouse-triggered close won't show a focus ring.
3381 - $(document).on('click', '.chatbot-top-bar', function() {
3382 - var botId = getBotIdFromElement(this);
3383 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3384 - var $launcher = getElement(botId, 'floating-chatbot-button');
3385 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3386 - enableScroll();
3387 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3388 - });
3389 -
3390 - // Global Escape-key handler — closes any visible chat widget and
3391 - // returns focus to its launcher. Standard modal-dismissal pattern;
3392 - // pairs with aria-modal="true" set on the widget when it opens.
3393 - $(document).on('keydown', function(e) {
3394 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3395 - var $visible = $('.floating-chatbot.visible');
3396 - if (!$visible.length) return;
3397 - e.preventDefault();
3398 - $visible.each(function() {
3399 - var botId = getBotIdFromElement(this);
3400 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3401 - var $launcher = getElement(botId, 'floating-chatbot-button');
3402 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3403 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3404 - });
3405 - enableScroll();
3406 - });
3407 -
3408 - $(document).on('click', '.close-pre-chat-message', function(e) {
3409 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3410 - var botId = getBotIdFromElement(this);
3411 - handlePreChatDismissal(botId);
3412 - });
3413 -
3414 -
3415 - // PDF upload button handlers - use class selector
3416 - $(document).on('click', '.pdf-upload-btn', function() {
3417 - var botId = getBotIdFromElement(this);
3418 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3419 - if (pdfInput) pdfInput.click();
3420 - });
3421 -
3422 - // Word upload button handlers - use class selector
3423 - $(document).on('click', '.word-upload-btn', function() {
3424 - var botId = getBotIdFromElement(this);
3425 - var wordInput = getElementDOM(botId, 'word-upload');
3426 - if (wordInput) wordInput.click();
3427 - });
3428 -
3429 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3430 - $(document).on('change', '.pdf-upload', async function(e) {
3431 - var botId = getBotIdFromElement(this);
3432 - var instance = MxChatInstances.get(botId);
3433 - const file = this.files[0];
3434 - const sessionId = MxChatInstances.ensureSession(botId);
3435 -
3436 - if (!file || file.type !== 'application/pdf') {
3437 - alert('Please select a valid PDF file.');
3438 - return;
3439 - }
3440 -
3441 - if (!sessionId) {
3442 - alert('Error: No session ID found');
3443 - return;
3444 - }
3445 -
3446 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3447 - alert('Error: Ajax configuration missing');
3448 - return;
3449 - }
3450 -
3451 - // Disable buttons and show loading state
3452 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3453 - const sendBtn = getElementDOM(botId, 'send-button');
3454 - if (!uploadBtn) return;
3455 - const originalBtnContent = uploadBtn.innerHTML;
3456 -
3457 - try {
3458 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3459 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3460 - const formData = new FormData();
3461 - formData.append('action', 'mxchat_upload_pdf');
3462 - formData.append('pdf_file', file);
3463 - formData.append('session_id', sessionId);
3464 - formData.append('nonce', mxchatChat.nonce);
3465 -
3466 - uploadBtn.disabled = true;
3467 - if (sendBtn) sendBtn.disabled = true;
3468 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3469 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3470 - </svg>`;
3471 -
3472 - const response = await fetch(mxchatChat.ajax_url, {
3473 - method: 'POST',
3474 - body: formData
3475 - });
3476 -
3477 - const data = await response.json();
3478 -
3479 - if (data.success) {
3480 - // Hide popular questions if they exist
3481 - if (hasQuickQuestions(botId)) {
3482 - collapseQuickQuestions(botId);
3483 - }
3484 -
3485 - // Show the active PDF name
3486 - showActivePdf(data.data.filename, botId);
3487 -
3488 - appendMessage('bot', data.data.message, '', [], false, botId);
3489 - scrollToBottom(botId);
3490 - instance.activePdfFile = data.data.filename;
3491 - } else {
3492 - alert('Failed to upload PDF. Please try again.');
3493 - }
3494 - } catch (error) {
3495 - alert('Error uploading file. Please try again.');
3496 - } finally {
3497 - uploadBtn.disabled = false;
3498 - if (sendBtn) sendBtn.disabled = false;
3499 - uploadBtn.innerHTML = originalBtnContent;
3500 - this.value = ''; // Reset file input
3501 - }
3502 - });
3503 -
3504 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3505 - $(document).on('change', '.word-upload', async function(e) {
3506 - var botId = getBotIdFromElement(this);
3507 - var instance = MxChatInstances.get(botId);
3508 - const file = this.files[0];
3509 - const sessionId = MxChatInstances.ensureSession(botId);
3510 -
3511 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3512 - alert('Please select a valid Word document (.docx).');
3513 - return;
3514 - }
3515 -
3516 - if (!sessionId) {
3517 - alert('Error: No session ID found');
3518 - return;
3519 - }
3520 -
3521 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3522 - alert('Error: Ajax configuration missing');
3523 - return;
3524 - }
3525 -
3526 - // Disable buttons and show loading state
3527 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3528 - const sendBtn = getElementDOM(botId, 'send-button');
3529 - if (!uploadBtn) return;
3530 - const originalBtnContent = uploadBtn.innerHTML;
3531 -
3532 - try {
3533 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3534 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3535 - const formData = new FormData();
3536 - formData.append('action', 'mxchat_upload_word');
3537 - formData.append('word_file', file);
3538 - formData.append('session_id', sessionId);
3539 - formData.append('nonce', mxchatChat.nonce);
3540 -
3541 - uploadBtn.disabled = true;
3542 - if (sendBtn) sendBtn.disabled = true;
3543 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3544 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3545 - </svg>`;
3546 -
3547 - const response = await fetch(mxchatChat.ajax_url, {
3548 - method: 'POST',
3549 - body: formData
3550 - });
3551 -
3552 - const data = await response.json();
3553 -
3554 - if (data.success) {
3555 - // Hide popular questions if they exist
3556 - if (hasQuickQuestions(botId)) {
3557 - collapseQuickQuestions(botId);
3558 - }
3559 -
3560 - // Show the active Word document name
3561 - showActiveWord(data.data.filename, botId);
3562 -
3563 - appendMessage('bot', data.data.message, '', [], false, botId);
3564 - scrollToBottom(botId);
3565 - instance.activeWordFile = data.data.filename;
3566 - } else {
3567 - alert('Failed to upload Word document. Please try again.');
3568 - }
3569 - } catch (error) {
3570 - alert('Error uploading file. Please try again.');
3571 - } finally {
3572 - uploadBtn.disabled = false;
3573 - if (sendBtn) sendBtn.disabled = false;
3574 - uploadBtn.innerHTML = originalBtnContent;
3575 - this.value = ''; // Reset file input
3576 - }
3577 - });
3578 -
3579 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3580 - $(document).on('click', '.remove-pdf-btn', function(e) {
3581 - e.preventDefault();
3582 - e.stopPropagation();
3583 - removeActivePdf(getBotIdFromElement(this));
3584 - });
3585 -
3586 - $(document).on('click', '.remove-word-btn', function(e) {
3587 - e.preventDefault();
3588 - e.stopPropagation();
3589 - removeActiveWord(getBotIdFromElement(this));
3590 - });
3591 -
3592 - // Window resize handlers
3593 - $(window).on('resize orientationchange', function() {
3594 - setFullHeight();
3595 - });
3596 -
3597 -
3598 - // ====================================
3599 - // TOOLBAR & STYLING SETUP
3600 - // ====================================
3601 -
3602 - // Apply toolbar settings
3603 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3604 - $('.chat-toolbar').show();
3605 - } else {
3606 - $('.chat-toolbar').hide();
3607 - }
3608 -
3609 - // Apply toolbar icon colors
3610 - const toolbarElements = [
3611 - '#mxchat-chatbot .toolbar-btn svg',
3612 - '#mxchat-chatbot .active-pdf-name',
3613 - '#mxchat-chatbot .active-word-name',
3614 - '#mxchat-chatbot .remove-pdf-btn svg',
3615 - '#mxchat-chatbot .remove-word-btn svg',
3616 - '#mxchat-chatbot .toolbar-perplexity svg'
3617 - ];
3618 -
3619 - toolbarElements.forEach(selector => {
3620 - $(selector).css({
3621 - 'fill': toolbarIconColor,
3622 - 'stroke': toolbarIconColor,
3623 - 'color': toolbarIconColor
3624 - });
3625 - });
3626 -
3627 -
3628 -// ====================================
3629 -// INIT LOADER & CHAT CONTAINER HELPERS
3630 -// ====================================
3631 -// These must be outside the email collection block so they're always available
3632 -// (used by persistence loading even when email collection is off)
3633 -
3634 -function showInitLoader(botId) {
3635 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3636 - if (loader) loader.style.display = 'flex';
3637 -}
3638 -
3639 -function hideInitLoader(botId) {
3640 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3641 - if (loader) loader.style.display = 'none';
3642 -}
3643 -
3644 -function showEmailFormForBot(botId) {
3645 - hideInitLoader(botId);
3646 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3647 - var chatContainer = getElementDOM(botId, 'chat-container');
3648 - if (emailBlocker) emailBlocker.style.display = 'flex';
3649 - if (chatContainer) chatContainer.style.display = 'none';
3650 -}
3651 -
3652 -function showChatContainerForBot(botId) {
3653 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3654 - var chatContainer = getElementDOM(botId, 'chat-container');
3655 - if (emailBlocker) emailBlocker.style.display = 'none';
3656 -
3657 - var instance = MxChatInstances.get(botId);
3658 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3659 -
3660 - // If persistence is on and history hasn't loaded yet, show loader
3661 - // while history loads to prevent flash of empty chat
3662 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3663 - if (chatContainer) chatContainer.style.display = 'none';
3664 - showInitLoader(botId);
3665 - loadChatHistory(botId, function() {
3666 - hideInitLoader(botId);
3667 - if (chatContainer) chatContainer.style.display = 'flex';
3668 - scrollToBottom(botId, true);
3669 - });
3670 - } else {
3671 - hideInitLoader(botId);
3672 - if (chatContainer) chatContainer.style.display = 'flex';
3673 - if (typeof loadChatHistory === 'function') {
3674 - loadChatHistory(botId);
3675 - }
3676 - }
3677 -}
3678 -
3679 -// ====================================
3680 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3681 -// ====================================
3682 -// Only run email collection setup if it's enabled
3683 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3684 -
3685 - // Track submitting state per bot
3686 - const emailSubmittingState = {};
3687 -
3688 - // Add CSS animations for email form (once globally)
3689 - if (!document.getElementById('email-error-styles')) {
3690 - const style = document.createElement('style');
3691 - style.id = 'email-error-styles';
3692 - style.textContent = `
3693 - @keyframes fadeInError {
3694 - from { opacity: 0; transform: translateY(-5px); }
3695 - to { opacity: 1; transform: translateY(0); }
3696 - }
3697 - .email-input-shake {
3698 - animation: shake 0.5s ease-in-out;
3699 - }
3700 - @keyframes shake {
3701 - 0%, 100% { transform: translateX(0); }
3702 - 25% { transform: translateX(-5px); }
3703 - 75% { transform: translateX(5px); }
3704 - }
3705 - @keyframes spin {
3706 - from { transform: rotate(0deg); }
3707 - to { transform: rotate(360deg); }
3708 - }
3709 - .email-spinner {
3710 - display: inline-block;
3711 - vertical-align: middle;
3712 - }
3713 - `;
3714 - document.head.appendChild(style);
3715 - }
3716 -
3717 - function isValidEmailAddress(email) {
3718 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3719 - return emailRegex.test(email.trim()) && email.length <= 254;
3720 - }
3721 -
3722 - function isValidNameInput(name) {
3723 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3724 - }
3725 -
3726 - /**
3727 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3728 - * @param {string} botId - The bot instance ID
3729 - * @param {string} visitorName - The visitor's name to insert
3730 - */
3731 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3732 - var chatBox = getElementDOM(botId, 'chat-box');
3733 - if (!chatBox) return;
3734 -
3735 - // Find the first bot message (intro message)
3736 - var introMessage = chatBox.querySelector('.bot-message');
3737 - if (!introMessage) return;
3738 -
3739 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3740 - if (!messageContent) return;
3741 -
3742 - var html = messageContent.innerHTML;
3743 -
3744 - // Replace {visitor_name} placeholder (case-insensitive)
3745 - if (visitorName && visitorName.trim()) {
3746 - // Escape HTML to prevent XSS
3747 - var safeName = $('<div>').text(visitorName.trim()).html();
3748 - html = html.replace(/\{visitor_name\}/gi, safeName);
3749 - } else {
3750 - // Remove placeholder and clean up spacing if no name provided
3751 - html = html.replace(/\{visitor_name\}/gi, '');
3752 - // Clean up any double spaces that might result
3753 - html = html.replace(/\s{2,}/g, ' ').trim();
3754 - }
3755 -
3756 - messageContent.innerHTML = html;
3757 - }
3758 -
3759 - function setEmailSubmissionState(botId, loading) {
3760 - var submitButton = getElementDOM(botId, 'email-submit-button');
3761 - var emailInput = getElementDOM(botId, 'user-email');
3762 - var nameInput = getElementDOM(botId, 'user-name');
3763 -
3764 - if (loading) {
3765 - emailSubmittingState[botId] = true;
3766 - if (submitButton) submitButton.disabled = true;
3767 - if (emailInput) emailInput.disabled = true;
3768 - if (nameInput) nameInput.disabled = true;
3769 -
3770 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3771 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3772 - const originalText = submitButton.textContent;
3773 - submitButton.innerHTML = `
3774 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3775 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3776 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3777 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3778 - </circle>
3779 - </svg>
3780 - ${originalText}
3781 - `;
3782 - submitButton.style.opacity = '0.8';
3783 - }
3784 - } else {
3785 - emailSubmittingState[botId] = false;
3786 - if (submitButton) submitButton.disabled = false;
3787 - if (emailInput) emailInput.disabled = false;
3788 - if (nameInput) nameInput.disabled = false;
3789 -
3790 - if (submitButton) {
3791 - const originalHtml = submitButton.getAttribute('data-original-html');
3792 - if (originalHtml) {
3793 - submitButton.innerHTML = originalHtml;
3794 - }
3795 - submitButton.style.opacity = '1';
3796 - }
3797 - }
3798 - }
3799 -
3800 - function showEmailError(botId, message) {
3801 - clearEmailError(botId);
3802 -
3803 - var emailForm = getElementDOM(botId, 'email-collection-form');
3804 - if (!emailForm) return;
3805 -
3806 - const errorDiv = document.createElement('div');
3807 - errorDiv.className = 'email-error';
3808 - errorDiv.style.cssText = `
3809 - color: #e74c3c;
3810 - font-size: 12px;
3811 - margin-top: 8px;
3812 - padding: 4px 0;
3813 - animation: fadeInError 0.3s ease;
3814 - `;
3815 - errorDiv.textContent = message;
3816 - emailForm.appendChild(errorDiv);
3817 -
3818 - // Add shake animation to inputs
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (emailInput) {
3823 - emailInput.classList.add('email-input-shake');
3824 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3825 - }
3826 - if (nameInput) {
3827 - nameInput.classList.add('email-input-shake');
3828 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3829 - }
3830 - }
3831 -
3832 - function clearEmailError(botId) {
3833 - var emailForm = getElementDOM(botId, 'email-collection-form');
3834 - if (emailForm) {
3835 - const existingErrors = emailForm.querySelectorAll('.email-error');
3836 - existingErrors.forEach(error => error.remove());
3837 - }
3838 - }
3839 -
3840 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3841 - function resolveEmailState(botId) {
3842 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3843 - if (mxchatChat.initial_email_state.show_email_form) {
3844 - showEmailFormForBot(botId);
3845 - } else {
3846 - showChatContainerForBot(botId);
3847 - }
3848 - } else {
3849 - checkSessionAndEmailForBot(botId);
3850 - }
3851 - }
3852 -
3853 - function checkSessionAndEmailForBot(botId) {
3854 - const sessionId = MxChatInstances.ensureSession(botId);
3855 -
3856 - // Hide both panels while we check — show loader instead
3857 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3858 - var chatContainer = getElementDOM(botId, 'chat-container');
3859 - if (emailBlocker) emailBlocker.style.display = 'none';
3860 - if (chatContainer) chatContainer.style.display = 'none';
3861 - showInitLoader(botId);
3862 -
3863 - fetch(mxchatChat.ajax_url, {
3864 - method: 'POST',
3865 - headers: {
3866 - 'Content-Type': 'application/x-www-form-urlencoded',
3867 - },
3868 - body: new URLSearchParams({
3869 - action: 'mxchat_check_email_provided',
3870 - session_id: sessionId,
3871 - nonce: mxchatChat.nonce,
3872 - })
3873 - })
3874 - .then((response) => {
3875 - if (!response.ok) {
3876 - throw new Error(`HTTP error! status: ${response.status}`);
3877 - }
3878 - return response.json();
3879 - })
3880 - .then((data) => {
3881 - if (data.success) {
3882 - if (data.data.logged_in || data.data.email) {
3883 - showChatContainerForBot(botId);
3884 - } else {
3885 - showEmailFormForBot(botId);
3886 - }
3887 - } else {
3888 - showEmailFormForBot(botId);
3889 - }
3890 - })
3891 - .catch((error) => {
3892 - showEmailFormForBot(botId);
3893 - });
3894 - }
3895 -
3896 - // Event delegation for email form submission
3897 - $(document).on('submit', '.email-collection-form', function(e) {
3898 - e.preventDefault();
3899 - e.stopPropagation();
3900 -
3901 - var botId = getBotIdFromElement(this);
3902 -
3903 - // Prevent double submission
3904 - if (emailSubmittingState[botId]) {
3905 - return false;
3906 - }
3907 -
3908 - var emailInput = getElementDOM(botId, 'user-email');
3909 - var nameInput = getElementDOM(botId, 'user-name');
3910 - var userEmail = emailInput ? emailInput.value.trim() : '';
3911 - var userName = nameInput ? nameInput.value.trim() : '';
3912 - var sessionId = MxChatInstances.ensureSession(botId);
3913 -
3914 - // Validate email
3915 - if (!userEmail) {
3916 - showEmailError(botId, 'Please enter your email address.');
3917 - return false;
3918 - }
3919 -
3920 - if (!isValidEmailAddress(userEmail)) {
3921 - showEmailError(botId, 'Please enter a valid email address.');
3922 - return false;
3923 - }
3924 -
3925 - // Validate name if field exists and has content
3926 - if (nameInput && userName && !isValidNameInput(userName)) {
3927 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3928 - return false;
3929 - }
3930 -
3931 - clearEmailError(botId);
3932 - setEmailSubmissionState(botId, true);
3933 -
3934 - // Prepare form data
3935 - const formData = new URLSearchParams({
3936 - action: 'mxchat_handle_save_email_and_response',
3937 - email: userEmail,
3938 - session_id: sessionId,
3939 - nonce: mxchatChat.nonce,
3940 - });
3941 -
3942 - if (userName) {
3943 - formData.append('name', userName);
3944 - }
3945 -
3946 - fetch(mxchatChat.ajax_url, {
3947 - method: 'POST',
3948 - headers: {
3949 - 'Content-Type': 'application/x-www-form-urlencoded',
3950 - },
3951 - body: formData
3952 - })
3953 - .then((response) => {
3954 - if (!response.ok) {
3955 - throw new Error(`HTTP error! status: ${response.status}`);
3956 - }
3957 - return response.json();
3958 - })
3959 - .then((data) => {
3960 - setEmailSubmissionState(botId, false);
3961 -
3962 - if (data.success) {
3963 - showChatContainerForBot(botId);
3964 -
3965 - // Replace {visitor_name} placeholder in intro message with actual name
3966 - if (userName) {
3967 - replaceVisitorNamePlaceholder(botId, userName);
3968 - } else {
3969 - // Remove placeholder if no name provided
3970 - replaceVisitorNamePlaceholder(botId, '');
3971 - }
3972 -
3973 - if (data.message && typeof appendMessage === 'function') {
3974 - setTimeout(() => {
3975 - appendMessage('bot', data.message, '', [], false, botId);
3976 - if (typeof scrollToBottom === 'function') {
3977 - scrollToBottom(botId);
3978 - }
3979 - }, 100);
3980 - }
3981 - } else {
3982 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3983 - }
3984 - })
3985 - .catch((error) => {
3986 - setEmailSubmissionState(botId, false);
3987 - showEmailError(botId, 'An error occurred. Please try again.');
3988 - });
3989 -
3990 - return false;
3991 - });
3992 -
3993 - // Real-time email validation using event delegation
3994 - $(document).on('input', '.mxchat-email-input', function() {
3995 - var botId = getBotIdFromElement(this);
3996 - var $input = $(this);
3997 -
3998 - // Clear previous timeout
3999 - clearTimeout($input.data('validationTimeout'));
4000 -
4001 - // Debounce validation
4002 - var timeout = setTimeout(() => {
4003 - var email = this.value.trim();
4004 - clearEmailError(botId);
4005 -
4006 - if (email && !isValidEmailAddress(email)) {
4007 - showEmailError(botId, 'Please enter a valid email address.');
4008 - }
4009 - }, 500);
4010 -
4011 - $input.data('validationTimeout', timeout);
4012 - });
4013 -
4014 - // Handle Enter key in email input
4015 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4016 - if (e.key === 'Enter') {
4017 - e.preventDefault();
4018 - var botId = getBotIdFromElement(this);
4019 - if (!emailSubmittingState[botId]) {
4020 - $(this).closest('.email-collection-form').submit();
4021 - }
4022 - }
4023 - });
4024 -
4025 - // Handle Enter key in name input
4026 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4027 - if (e.key === 'Enter') {
4028 - e.preventDefault();
4029 - var botId = getBotIdFromElement(this);
4030 - if (!emailSubmittingState[botId]) {
4031 - $(this).closest('.email-collection-form').submit();
4032 - }
4033 - }
4034 - });
4035 -
4036 - // Initialize email check for all bot instances
4037 - // For floating bots: defer until widget is opened (zero passive AJAX)
4038 - // For embedded bots: check immediately since the form is visible
4039 - $('.mxchat-chatbot-wrapper').each(function() {
4040 - var botId = $(this).data('bot-id') || 'default';
4041 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4042 -
4043 - if (emailBlocker) {
4044 - if (isEmbeddedBot(botId)) {
4045 - // Embedded bots are always visible — check now
4046 - resolveEmailState(botId);
4047 - }
4048 - // Floating bots: handled in the widget open handler
4049 - } else if (isEmbeddedBot(botId)) {
4050 - // Embedded bot, no email collection — load history with loader
4051 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4052 - if (chatPersistenceEnabled) {
4053 - MxChatInstances.ensureSession(botId);
4054 - showChatContainerForBot(botId);
4055 - }
4056 - }
4057 - });
4058 -}
4059 -
4060 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4061 - $(document).on('click', '.pre-chat-message', function() {
4062 - var botId = getBotIdFromElement(this);
4063 - var $chatbot = getElement(botId, 'floating-chatbot');
4064 - if ($chatbot.hasClass('hidden')) {
4065 - $chatbot.removeClass('hidden').addClass('visible');
4066 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4067 - handlePreChatDismissal(botId);
4068 - disableScroll(); // Disable scroll when chatbot opens
4069 -
4070 - // Load chat history for returning visitors (persistence)
4071 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4072 - if (chatPersistenceEnabled) {
4073 - MxChatInstances.ensureSession(botId);
4074 - }
4075 -
4076 - // Deferred email check — only on first widget open
4077 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4078 - var instance = MxChatInstances.get(botId);
4079 - if (emailBlocker && !instance.emailCheckDone) {
4080 - instance.emailCheckDone = true;
4081 - resolveEmailState(botId);
4082 - } else if (!emailBlocker) {
4083 - showChatContainerForBot(botId);
4084 - }
4085 - }
4086 - });
4087 -
4088 - // Legacy duplicate close handler removed — handled by single event delegation above
4089 -
4090 -
4091 -function hasQuickQuestions(botId) {
4092 - botId = botId || 'default';
4093 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4094 - if (!questionsContainer) return false;
4095 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4096 - return questionButtons.length > 0;
4097 -}
4098 -
4099 -/**
4100 - * Check if a bot is embedded (not floating)
4101 - * Embedded bots don't have a .floating-chatbot wrapper
4102 - */
4103 -function isEmbeddedBot(botId) {
4104 - botId = botId || 'default';
4105 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4106 - return !floatingWrapper;
4107 -}
4108 -
4109 -function collapseQuickQuestions(botId) {
4110 - botId = botId || 'default';
4111 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4112 - if (questionsContainer && hasQuickQuestions(botId)) {
4113 - questionsContainer.classList.add('collapsed');
4114 - questionsContainer.classList.add('has-been-collapsed');
4115 - try {
4116 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4117 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4118 - } catch (e) {
4119 - // Ignore if sessionStorage is not available
4120 - }
4121 - }
4122 -}
4123 -
4124 -function expandQuickQuestions(botId) {
4125 - botId = botId || 'default';
4126 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4127 - if (questionsContainer && hasQuickQuestions(botId)) {
4128 - questionsContainer.classList.remove('collapsed');
4129 - try {
4130 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4131 - } catch (e) {
4132 - // Ignore if sessionStorage is not available
4133 - }
4134 - }
4135 -}
4136 -
4137 -function checkQuickQuestionsState(botId) {
4138 - botId = botId || 'default';
4139 - if (!hasQuickQuestions(botId)) {
4140 - return; // Don't do anything if no questions exist
4141 - }
4142 -
4143 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4144 - if (isEmbeddedBot(botId)) {
4145 - return;
4146 - }
4147 -
4148 - try {
4149 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4150 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4151 -
4152 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4153 - if (questionsContainer) {
4154 - if (hasBeenCollapsed === 'true') {
4155 - questionsContainer.classList.add('has-been-collapsed');
4156 - }
4157 - if (isCollapsed === 'true') {
4158 - questionsContainer.classList.add('collapsed');
4159 - }
4160 - }
4161 - } catch (e) {
4162 - // Ignore if sessionStorage is not available
4163 - }
4164 -}
4165 -
4166 -// Global delegation for dynamically added links as fallback
4167 -// Use class selector for multi-instance support
4168 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4169 - const $link = $(this);
4170 - const messageDiv = $link.closest('.bot-message, .agent-message');
4171 -
4172 - // Only process bot/agent message links
4173 - if (messageDiv.length > 0) {
4174 - const originalHref = $link.attr('href');
4175 -
4176 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4177 - e.preventDefault();
4178 - e.stopPropagation();
4179 -
4180 - // Mark as tracked
4181 - $link.attr('data-tracked', 'true');
4182 -
4183 - // Get bot ID from the chat box context
4184 - var botId = getBotIdFromElement(this);
4185 -
4186 - // Get message context from the message div
4187 - const messageText = messageDiv.text().substring(0, 200);
4188 -
4189 - $.ajax({
4190 - url: mxchatChat.ajax_url,
4191 - type: 'POST',
4192 - data: {
4193 - action: 'mxchat_track_url_click',
4194 - session_id: getChatSession(botId),
4195 - url: originalHref,
4196 - message_context: messageText,
4197 - nonce: mxchatChat.nonce
4198 - },
4199 - complete: function() {
4200 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4201 - window.open(originalHref, '_blank');
4202 - } else {
4203 - window.location.href = originalHref;
4204 - }
4205 - }
4206 - });
4207 -
4208 - return false;
4209 - }
4210 - }
4211 -});
4212 -
4213 - // ====================================
4214 - // MAIN INITIALIZATION
4215 - // ====================================
4216 -
4217 - // Initialize all chatbot instances on the page
4218 - initializeAllInstances();
4219 -
4220 - // Legacy initialization for single bot compatibility
4221 - $('.floating-chatbot.hidden').each(function() {
4222 - var botId = getBotIdFromElement(this);
4223 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4224 - });
4225 -
4226 - // Initialize when document is ready
4227 - setFullHeight();
4228 -
4229 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4230 - // until the user's first interaction via MxChatInstances.ensureSession()
4231 -
4232 - // Initialize chat visibility for all instances
4233 - $('.mxchat-chatbot-wrapper').each(function() {
4234 - var botId = $(this).data('bot-id') || 'default';
4235 - initializeChatVisibility(botId);
4236 - });
4237 -
4238 - // Make functions globally available for add-ons
4239 - window.hasQuickQuestions = hasQuickQuestions;
4240 - window.collapseQuickQuestions = collapseQuickQuestions;
4241 - window.appendMessage = appendMessage;
4242 - window.appendThinkingMessage = appendThinkingMessage;
4243 - window.scrollToBottom = scrollToBottom;
4244 - window.scrollElementToTop = scrollElementToTop;
4245 - window.replaceLastMessage = replaceLastMessage;
4246 - window.callMxChat = callMxChat;
4247 - window.callMxChatStream = callMxChatStream;
4248 - window.shouldUseStreaming = shouldUseStreaming;
4249 - window.getChatSession = getChatSession;
4250 - window.getPageContext = getPageContext;
4251 - window.updateStreamingMessage = updateStreamingMessage;
4252 - window.MxChatInstances = MxChatInstances;
4253 - window.getElement = getElement;
4254 - window.getElementDOM = getElementDOM;
4255 - window.getBotIdFromElement = getBotIdFromElement;
4256 -
4257 -}); // End of jQuery ready
4258 -
4259 -
4260 -// ====================================
4261 -// GLOBAL EVENT LISTENERS (Outside jQuery)
4262 -// ====================================
4263 -
4264 -// Event listener for copy button (code blocks)
4265 -document.addEventListener("click", (e) => {
4266 - if (e.target.classList.contains("mxchat-copy-button")) {
4267 - const copyButton = e.target;
4268 - const codeBlock = copyButton
4269 - .closest(".mxchat-code-block-container")
4270 - .querySelector(".mxchat-code-block code");
4271 -
4272 - if (codeBlock) {
4273 - // Preserve formatting using innerText
4274 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
4275 - copyButton.textContent = "Copied!";
4276 - copyButton.setAttribute("aria-label", "Copied to clipboard");
4277 -
4278 - setTimeout(() => {
4279 - copyButton.textContent = "Copy";
4280 - copyButton.setAttribute("aria-label", "Copy to clipboard");
4281 - }, 2000);
4282 - });
4283 - }
4284 - }
4285 -});
4286 -
4287 -// ============================================================================
4288 -// SATISFACTION RATING (v3.2.6)
4289 -// ============================================================================
4290 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4291 -// inactivity following a bot reply. One prompt per session, deduped via
4292 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4293 -// the option (default off) is authoritative.
4294 -jQuery(function($) {
4295 - if (typeof mxchatChat === 'undefined') return;
4296 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4297 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4298 - // old "disabled when exactly false/'off'" check let '' through and the
4299 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4300 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4301 - // (boolean-true localizations) working.
4302 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4303 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4304 - // merges fresh values over mxchatChat (that merge fires on first widget
4305 - // open, after this module has already decided). Re-evaluating would mean
4306 - // restructuring the whole module to late-bind its listeners — not worth it
4307 - // for a prompt that is at worst stale for one page load on a cached page.
4308 - var sre = mxchatChat.satisfaction_rating_enabled;
4309 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4310 -
4311 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4312 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4313 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4314 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4315 - if (idleSeconds < 5) idleSeconds = 5;
4316 - if (idleSeconds > 600) idleSeconds = 600;
4317 - var IDLE_MS = idleSeconds * 1000;
4318 - var MIN_BOT_REPLIES = 2;
4319 - var ratingState = {};
4320 -
4321 - function getState(botId) {
4322 - if (!ratingState[botId]) {
4323 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4324 - }
4325 - return ratingState[botId];
4326 - }
4327 -
4328 - function getSessionId(botId) {
4329 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4330 - return MxChatInstances.getChatSession(botId);
4331 - }
4332 - return null;
4333 - }
4334 -
4335 - function isAlreadyRated(sessionId) {
4336 - if (!sessionId) return false;
4337 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4338 - }
4339 -
4340 - function markRated(sessionId) {
4341 - if (!sessionId) return;
4342 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4343 - }
4344 -
4345 - function esc(s) {
4346 - return String(s == null ? '' : s)
4347 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4348 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4349 - }
4350 -
4351 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4352 - function ratingSkipInlineColors(botId) {
4353 - if (mxchatChat.skip_inline_colors) return true;
4354 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4355 - return botAssignments.hasOwnProperty(botId);
4356 - }
4357 -
4358 - function botBubbleStyleAttr(botId) {
4359 - if (ratingSkipInlineColors(botId)) return '';
4360 - var bg = mxchatChat.bot_message_bg_color;
4361 - var fg = mxchatChat.bot_message_font_color;
4362 - if (!bg && !fg) return '';
4363 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4364 - }
4365 -
4366 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4367 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4368 - // and paints the filled "Send" pill so it fills with the bot font color and
4369 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4370 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4371 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4372 - // unreliably inside a descendant's `background`, so a bubble-level var would
4373 - // silently fall back to the literal (white-block bug all over again). Inline
4374 - // longhand always wins. Same transparent-guard as the menu so we never paint
4375 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4376 - function syncRatingBubbleColors(botId) {
4377 - var $chatBox = getChatBoxByBotId(botId);
4378 - if (!$chatBox || !$chatBox.length) return;
4379 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4380 - if (!bubbleEl) return;
4381 - var cs = window.getComputedStyle(bubbleEl);
4382 - var fg = cs.color;
4383 - var bg = cs.backgroundColor;
4384 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4385 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4386 - // Expose on the bubble too, for any inheriting styles / future use.
4387 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4388 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4389 - // Paint the Send pill directly — the part that actually fixes the bug.
4390 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4391 - if (submitEl) {
4392 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4393 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4394 - }
4395 - }
4396 -
4397 - function copy(key) {
4398 - var c = mxchatChat.satisfaction_rating_copy || {};
4399 - var d = {
4400 - question: 'Was this helpful?',
4401 - helpful: 'Helpful',
4402 - not_helpful: 'Not helpful',
4403 - dismiss: 'Dismiss',
4404 - thanks: 'Thanks! Anything we should improve? (optional)',
4405 - placeholder: 'Tell us what could be better…',
4406 - send: 'Send',
4407 - skip: 'Skip',
4408 - saved: 'Thanks for the feedback.'
4409 - };
4410 - return c[key] || d[key];
4411 - }
4412 -
4413 - function thumbUpSvg() {
4414 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4415 - }
4416 - function thumbDownSvg() {
4417 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4418 - }
4419 -
4420 - function buildPromptHtml(botId) {
4421 - var styleAttr = botBubbleStyleAttr(botId);
4422 - return ''
4423 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4424 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4425 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4426 - + '<div class="mxchat-rating-actions">'
4427 - + '<span class="mxchat-rating-buttons">'
4428 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4429 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4430 - + '</span>'
4431 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4432 - + '</div>'
4433 - + '</div>'
4434 - + '</div>';
4435 - }
4436 -
4437 - function buildFeedbackHtml(botId, rating) {
4438 - var styleAttr = botBubbleStyleAttr(botId);
4439 - return ''
4440 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4441 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4442 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4443 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4444 - + '<div class="mxchat-rating-feedback-actions">'
4445 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4446 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4447 - + '</div>'
4448 - + '</div>'
4449 - + '</div>';
4450 - }
4451 -
4452 - function buildSavedHtml(botId) {
4453 - var styleAttr = botBubbleStyleAttr(botId);
4454 - return ''
4455 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4456 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4457 - + '</div>';
4458 - }
4459 -
4460 - function getChatBoxByBotId(botId) {
4461 - var $byId = $('#chat-box-' + botId);
4462 - if ($byId.length) return $byId.first();
4463 - return $('.chat-box').first();
4464 - }
4465 -
4466 - function scrollChatBoxToBottom($chatBox) {
4467 - if (!$chatBox || !$chatBox.length) return;
4468 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4469 - }
4470 -
4471 - function showPrompt(botId) {
4472 - var s = getState(botId);
4473 - if (s.promptShown || s.dismissed) return;
4474 - var sessionId = getSessionId(botId);
4475 - if (!sessionId) return;
4476 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4477 - var $chatBox = getChatBoxByBotId(botId);
4478 - if (!$chatBox.length) return;
4479 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4480 - $chatBox.append(buildPromptHtml(botId));
4481 - syncRatingBubbleColors(botId);
4482 - s.promptShown = true;
4483 - scrollChatBoxToBottom($chatBox);
4484 - }
4485 -
4486 - function submitRating(botId, rating, feedback) {
4487 - var sessionId = getSessionId(botId);
4488 - if (!sessionId) return;
4489 - $.post(mxchatChat.ajax_url, {
4490 - action: 'mxchat_save_rating',
4491 - session_id: sessionId,
4492 - bot_id: botId,
4493 - rating: rating,
4494 - feedback: feedback || ''
4495 - });
4496 - markRated(sessionId);
4497 - }
4498 -
4499 - function onBotReply(botId) {
4500 - var s = getState(botId);
4501 - s.botReplies += 1;
4502 - if (s.promptShown || s.dismissed) return;
4503 - var sessionId = getSessionId(botId);
4504 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4505 - if (s.botReplies < MIN_BOT_REPLIES) return;
4506 - if (s.idleTimer) clearTimeout(s.idleTimer);
4507 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4508 - }
4509 -
4510 - function onUserMessage(botId) {
4511 - var s = getState(botId);
4512 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4513 - }
4514 -
4515 - function botIdFromChatBox(el) {
4516 - var id = el && el.id ? el.id : '';
4517 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4518 - }
4519 -
4520 - function setupObserver(chatBox) {
4521 - var botId = botIdFromChatBox(chatBox);
4522 - try {
4523 - var observer = new MutationObserver(function(mutations) {
4524 - mutations.forEach(function(m) {
4525 - for (var i = 0; i < m.addedNodes.length; i++) {
4526 - var node = m.addedNodes[i];
4527 - if (!node || node.nodeType !== 1) continue;
4528 - var $n = $(node);
4529 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4530 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4531 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4532 - }
4533 - });
4534 - });
4535 - observer.observe(chatBox, { childList: true });
4536 - } catch (e) { /* noop */ }
4537 - }
4538 -
4539 - $('.chat-box').each(function() { setupObserver(this); });
4540 -
4541 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4542 - e.preventDefault();
4543 - var $btn = $(this);
4544 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4545 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4546 - var botId = $prompt.data('bot-id') || 'default';
4547 - var rating = parseInt($btn.attr('data-rating'), 10);
4548 - if (rating !== 1 && rating !== -1) return;
4549 - submitRating(botId, rating, '');
4550 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4551 - syncRatingBubbleColors(botId);
4552 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4553 - });
4554 -
4555 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4556 - e.preventDefault();
4557 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4558 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4559 - var botId = $prompt.data('bot-id') || 'default';
4560 - var s = getState(botId);
4561 - s.dismissed = true;
4562 - markRated(getSessionId(botId));
4563 - ($wrap.length ? $wrap : $prompt).remove();
4564 - });
4565 -
4566 - function closeFeedback($fb) {
4567 - var botId = $fb.data('bot-id') || 'default';
4568 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4569 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4570 - syncRatingBubbleColors(botId);
4571 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4572 - }
4573 -
4574 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4575 - e.preventDefault();
4576 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4577 - });
4578 -
4579 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4580 - e.preventDefault();
4581 - var $fb = $(this).closest('.mxchat-rating-feedback');
4582 - var botId = $fb.data('bot-id') || 'default';
4583 - var rating = parseInt($fb.attr('data-rating'), 10);
4584 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4585 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4586 - if (text !== '') {
4587 - submitRating(botId, rating, text);
4588 - }
4589 - closeFeedback($fb);
4590 - });
4591 -});
4592 -
1 +jQuery(document).ready(function($) {
2 +//console.log('mxchatChat object:', mxchatChat);
3 +//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 +// Add these variables at the top of your chat-script.js file
5 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 +
7 + // Initialize color settings
8 + var userMessageBgColor = mxchatChat.user_message_bg_color;
9 + var userMessageFontColor = mxchatChat.user_message_font_color;
10 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 + var botMessageFontColor = mxchatChat.bot_message_font_color;
12 + // Add live agent message colors
13 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 +
17 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 + let lastSeenMessageId = '';
19 + let notificationCheckInterval;
20 + let notificationBadge;
21 + // Initialize session ID
22 + var sessionId = getChatSession();
23 +
24 + let pollingInterval; // Variable to store the interval ID
25 + let processedMessageIds = new Set(); // Add this at the top with your other variables
26 +//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 +//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 + let activePdfFile = null;
29 + let activeWordFile = null;
30 +
31 +
32 +// Function to create and append notification badge
33 +// Function to create and append notification badge
34 +function createNotificationBadge() {
35 + console.log("Creating notification badge...");
36 + const chatButton = document.getElementById('floating-chatbot-button');
37 + console.log("Chat button found:", !!chatButton);
38 +
39 + if (!chatButton) return;
40 +
41 + // Remove any existing badge first
42 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 + if (existingBadge) {
44 + console.log("Removing existing badge");
45 + existingBadge.remove();
46 + }
47 +
48 + notificationBadge = document.createElement('div');
49 + notificationBadge.className = 'chat-notification-badge';
50 + notificationBadge.style.cssText = `
51 + display: none;
52 + position: absolute;
53 + top: -5px;
54 + right: -5px;
55 + background-color: red;
56 + color: white;
57 + border-radius: 50%;
58 + padding: 4px 8px;
59 + font-size: 12px;
60 + font-weight: bold;
61 + z-index: 10001;
62 + `;
63 + chatButton.style.position = 'relative';
64 + chatButton.appendChild(notificationBadge);
65 +
66 + console.log("Notification badge created and appended:", {
67 + exists: !!notificationBadge,
68 + parent: notificationBadge?.parentNode?.id,
69 + display: notificationBadge?.style?.display
70 + });
71 +}
72 +
73 +// Function to check for new messages
74 +function checkForNewMessages() {
75 + const sessionId = getChatSession();
76 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 +
78 + if (!chatPersistenceEnabled) return;
79 +
80 + $.ajax({
81 + url: mxchatChat.ajax_url,
82 + type: 'POST',
83 + data: {
84 + action: 'mxchat_check_new_messages',
85 + session_id: sessionId,
86 + last_seen_id: lastSeenMessageId,
87 + nonce: mxchatChat.nonce
88 + },
89 + success: function(response) {
90 + if (response.success && response.data.hasNewMessages) {
91 + showNotification();
92 + }
93 + }
94 + });
95 +}
96 +
97 +// Function to show notification
98 +function showNotification() {
99 + const badge = document.getElementById('chat-notification-badge');
100 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 + badge.style.display = 'block';
102 + badge.textContent = '1';
103 + }
104 +}
105 +
106 +function hideNotification() {
107 + const badge = document.getElementById('chat-notification-badge');
108 + if (badge) {
109 + badge.style.display = 'none';
110 + }
111 +}
112 +// Function to start notification checking
113 +function startNotificationChecking() {
114 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 + if (!chatPersistenceEnabled) return;
116 +
117 + createNotificationBadge();
118 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 +}
120 +
121 +// Function to stop notification checking
122 +function stopNotificationChecking() {
123 + if (notificationCheckInterval) {
124 + clearInterval(notificationCheckInterval);
125 + }
126 +}
127 +
128 +
129 +
130 +
131 +function getChatSession() {
132 + var sessionId = getCookie('mxchat_session_id');
133 + //console.log("Session ID retrieved from cookie: ", sessionId);
134 +
135 + if (!sessionId) {
136 + sessionId = generateSessionId();
137 + //console.log("Generated new session ID: ", sessionId);
138 + setChatSession(sessionId);
139 + }
140 +
141 + //console.log("Final session ID: ", sessionId);
142 + return sessionId;
143 +}
144 +
145 +function setChatSession(sessionId) {
146 + // Set the cookie with a 24-hour expiration (86400 seconds)
147 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 +}
149 +
150 +// Get cookie value by name
151 +function getCookie(name) {
152 + let value = "; " + document.cookie;
153 + let parts = value.split("; " + name + "=");
154 + if (parts.length == 2) return parts.pop().split(";").shift();
155 +}
156 +
157 +// Generate a new session ID
158 +function generateSessionId() {
159 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 +}
161 +
162 +// Function to send the message to the chatbot (backend)
163 +function sendMessageToChatbot(message) {
164 + var sessionId = getChatSession(); // Reuse the session ID logic
165 +
166 + // Hide the popular questions section
167 + $('#mxchat-popular-questions').hide();
168 +
169 + // Show thinking indicator (no need to append the user's message again)
170 + appendThinkingMessage();
171 + scrollToBottom();
172 +
173 + //console.log("Sending message to chatbot:", message); // Log the message
174 + //console.log("Session ID:", sessionId); // Log the session ID
175 +
176 + // Call the chatbot using the same call logic as sendMessage
177 + callMxChat(message, function(response) {
178 + // ** Ensure temporary thinking message is removed before adding new response **
179 + $('.temporary-message').remove();
180 +
181 + // Replace thinking indicator with actual response
182 + replaceLastMessage("bot", response);
183 + });
184 +}
185 +
186 +
187 +
188 +
189 +function sendMessage() {
190 + var message = $('#chat-input').val(); // Get value from textarea
191 + if (message) {
192 + appendMessage("user", message); // Append user's message
193 + $('#chat-input').val(''); // Clear the textarea
194 + $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 +
196 + // Hide the popular questions section
197 + $('#mxchat-popular-questions').hide();
198 +
199 + // Show typing indicator
200 + appendThinkingMessage();
201 + scrollToBottom();
202 +
203 + callMxChat(message, function(response) {
204 + // Replace typing indicator with actual response
205 + replaceLastMessage("bot", response);
206 + });
207 + }
208 +}
209 +
210 +
211 +
212 + // Function to append a thinking message with animation
213 + function appendThinkingMessage() {
214 + // Remove any existing thinking dots first
215 + $('.thinking-dots').remove();
216 +
217 + // Retrieve the bot message font color and background color
218 + var botMessageFontColor = mxchatChat.bot_message_font_color;
219 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 +
221 +
222 + var thinkingHtml = '<div class="thinking-dots-container">' +
223 + '<div class="thinking-dots">' +
224 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 + '</div>' +
228 + '</div>';
229 +
230 + // Append the thinking dots to the chat container (or within the temporary message div)
231 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 + scrollToBottom();
233 + }
234 +
235 + // Trigger send button click when "Enter" key is pressed in the textarea
236 + $('#chat-input').keypress(function(e) {
237 + if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 + e.preventDefault(); // Prevent default "Enter" behavior
239 + $('#send-button').click(); // Trigger send button click
240 + }
241 + });
242 +
243 + // Handle send button click
244 + $('#send-button').click(function() {
245 + sendMessage();
246 + });
247 +
248 + // Handle click on popular questions
249 + $('.mxchat-popular-question').on('click', function () {
250 + var question = $(this).text(); // Get the text of the clicked question
251 +
252 + // Append the question as if the user typed it
253 + appendMessage("user", question);
254 +
255 + // Send the question to the server (backend)
256 + sendMessageToChatbot(question);
257 + });
258 +
259 +
260 +// Use the linkTarget in your linkify function
261 +function linkify(inputText) {
262 + // Check for already linked URLs and skip them
263 + // We use negative lookaheads to skip anything already in an <a> tag
264 + var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
265 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
266 +
267 + // Replace standalone URLs not already in an <a> tag
268 + var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
269 + replacedText = replacedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
270 +
271 + // Replace "www." prefixed URLs not already in an <a> tag
272 + var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
273 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
274 +
275 + return replacedText;
276 +}
277 +
278 +
279 +function scrollElementToTop(element) {
280 + var chatBox = $('#chat-box');
281 + var elementTop = element.position().top + chatBox.scrollTop();
282 + chatBox.animate({ scrollTop: elementTop }, 500);
283 +}
284 +
285 +
286 +// Optimized scrollToBottom function for instant scrolling
287 +function scrollToBottom(instant = false) {
288 + var chatBox = $('#chat-box');
289 + if (instant) {
290 + // Instantly set the scroll position to the bottom
291 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
292 + } else {
293 + // Use requestAnimationFrame for smoother scrolling if needed
294 + let start = null;
295 + const scrollHeight = chatBox.prop("scrollHeight");
296 + const initialScroll = chatBox.scrollTop();
297 + const distance = scrollHeight - initialScroll;
298 + const duration = 500; // Duration in ms
299 +
300 + function smoothScroll(timestamp) {
301 + if (!start) start = timestamp;
302 + const progress = timestamp - start;
303 + const currentScroll = initialScroll + (distance * (progress / duration));
304 + chatBox.scrollTop(currentScroll);
305 +
306 + if (progress < duration) {
307 + requestAnimationFrame(smoothScroll);
308 + } else {
309 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
310 + }
311 + }
312 +
313 + requestAnimationFrame(smoothScroll);
314 + }
315 +}
316 +
317 +
318 + // Function to format text with **bold** inside double asterisks
319 + function formatBoldText(text) {
320 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
321 + }
322 +
323 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
324 +function convertNewlinesToBreaks(text) {
325 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
326 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
327 +
328 + // Wrap each paragraph in <p> tags
329 + return paragraphs
330 + .map(para => `<p>${para.trim()}</p>`)
331 + .join('');
332 +}
333 + // Copy to clipboard function
334 + // Function to copy text to clipboard
335 + function copyToClipboard(text) {
336 + var tempInput = $('<input>');
337 + $('body').append(tempInput);
338 + tempInput.val(text).select();
339 + document.execCommand('copy');
340 + tempInput.remove();
341 + }
342 +
343 +
344 +function updateChatModeIndicator(mode) {
345 + const indicator = document.getElementById('chat-mode-indicator');
346 + if (indicator) {
347 + indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
348 + }
349 +
350 + // Start or stop polling based on mode
351 + if (mode === 'agent') {
352 + startPolling();
353 + } else {
354 + stopPolling();
355 + }
356 +}
357 +
358 +function callMxChat(message, callback) {
359 + $.ajax({
360 + url: mxchatChat.ajax_url,
361 + type: 'POST',
362 + dataType: 'json',
363 + data: {
364 + action: 'mxchat_handle_chat_request',
365 + message: message,
366 + session_id: getChatSession(),
367 + nonce: mxchatChat.nonce
368 + },
369 + success: function(response) {
370 + // Existing chat mode check
371 + if (response.chat_mode) {
372 + updateChatModeIndicator(response.chat_mode);
373 + }
374 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
375 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
376 + }
377 +
378 + // Add PDF filename handling
379 + if (response.data && response.data.filename) {
380 + showActivePdf(response.data.filename);
381 + activePdfFile = response.data.filename;
382 + }
383 +
384 + // Add redirect check here
385 + if (response.redirect_url) {
386 + let responseText = response.text || '';
387 + if (responseText) {
388 + replaceLastMessage("bot", responseText);
389 + }
390 + setTimeout(() => {
391 + window.location.href = response.redirect_url;
392 + }, 1500);
393 + return;
394 + }
395 +
396 + // Check for live agent response
397 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
398 + updateChatModeIndicator('agent');
399 + return;
400 + }
401 +
402 + // Handle other responses
403 + let responseText = response.text || '';
404 + let responseHtml = response.html || '';
405 + let responseMessage = response.message || '';
406 +
407 + if (responseText === 'You are now chatting with the AI chatbot.') {
408 + updateChatModeIndicator('ai');
409 + }
410 +
411 + // Handle the message and show notification if chat is hidden
412 + if (responseText || responseHtml || responseMessage) {
413 + // Update the messages as before
414 + if (responseText && responseHtml) {
415 + replaceLastMessage("bot", responseText, responseHtml);
416 + } else if (responseText) {
417 + replaceLastMessage("bot", responseText);
418 + } else if (responseHtml) {
419 + replaceLastMessage("bot", "", responseHtml);
420 + } else if (responseMessage) {
421 + replaceLastMessage("bot", responseMessage);
422 + }
423 +
424 + // Check if chat is hidden and show notification
425 + if ($('#floating-chatbot').hasClass('hidden')) {
426 + const badge = $('#chat-notification-badge');
427 + if (badge.length) {
428 + badge.show();
429 + }
430 + }
431 + } else {
432 + console.error("Unexpected response format:", response);
433 + replaceLastMessage("bot", "I'm sorry, something went wrong.");
434 + }
435 +
436 + if (response.message_id) {
437 + lastSeenMessageId = response.message_id;
438 + }
439 + },
440 + error: function(xhr, status, error) {
441 + replaceLastMessage("bot", "An unexpected error occurred.");
442 + }
443 + });
444 +}
445 +
446 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
447 + //console.log("Appending message. Sender:", sender, "Content:", messageText);
448 +
449 + try {
450 + // Determine styles based on sender type
451 + let messageClass, bgColor, fontColor;
452 +
453 + if (sender === "user") {
454 + messageClass = "user-message";
455 + bgColor = userMessageBgColor;
456 + fontColor = userMessageFontColor;
457 + } else if (sender === "agent") {
458 + messageClass = "agent-message";
459 + bgColor = liveAgentMessageBgColor;
460 + fontColor = liveAgentMessageFontColor;
461 + } else {
462 + messageClass = "bot-message";
463 + bgColor = botMessageBgColor;
464 + fontColor = botMessageFontColor;
465 + }
466 +
467 + const messageDiv = $('<div>')
468 + .addClass(messageClass)
469 + .css({
470 + 'background': bgColor,
471 + 'color': fontColor,
472 + });
473 +
474 + // Add CSS for paragraphs
475 + messageDiv.css({
476 + 'margin-bottom': '1em'
477 + });
478 +
479 + // Format and process the message content
480 + let fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
481 +
482 + // Add images if provided
483 + if (images && images.length > 0) {
484 + fullMessage += '<div class="image-gallery">';
485 + images.forEach(img => {
486 + fullMessage += `
487 + <div style="margin-bottom: 10px;">
488 + <strong>${img.title}</strong><br>
489 + <a href="${img.image_url}" target="_blank">
490 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
491 + </a>
492 + </div>`;
493 + });
494 + fullMessage += '</div>';
495 + }
496 +
497 + // Append HTML content if provided
498 + if (messageHtml) {
499 + fullMessage += '<br><br>' + messageHtml;
500 + }
501 +
502 + messageDiv.html(fullMessage);
503 +
504 + // Add a class for temporary messages if needed
505 + if (isTemporary) {
506 + messageDiv.addClass('temporary-message');
507 + }
508 +
509 + // Append the message to the chat box
510 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function () {
511 + if (sender === "bot") {
512 + // After bot's message is displayed, scroll the last user message to the top
513 + const lastUserMessage = $('#chat-box').find('.user-message').last();
514 + if (lastUserMessage.length) {
515 + scrollElementToTop(lastUserMessage);
516 + }
517 + }
518 + });
519 +
520 + if (messageText.id) {
521 + lastSeenMessageId = messageText.id;
522 + hideNotification();
523 + }
524 + } catch (error) {
525 + console.error("Error rendering message with images:", error);
526 + }
527 +}
528 +
529 +
530 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
531 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
532 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
533 +
534 + // Determine styles
535 + let bgColor, fontColor;
536 + if (sender === "user") {
537 + bgColor = userMessageBgColor;
538 + fontColor = userMessageFontColor;
539 + } else if (sender === "agent") {
540 + bgColor = liveAgentMessageBgColor;
541 + fontColor = liveAgentMessageFontColor;
542 + } else {
543 + bgColor = botMessageBgColor;
544 + fontColor = botMessageFontColor;
545 + }
546 +
547 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
548 + if (responseHtml) {
549 + fullMessage += '<br><br>' + responseHtml;
550 + }
551 +
552 + if (images.length > 0) {
553 + fullMessage += '<div class="image-gallery">';
554 + images.forEach(img => {
555 + fullMessage += `
556 + <div style="margin-bottom: 10px;">
557 + <strong>${img.title}</strong><br>
558 + <a href="${img.image_url}" target="_blank">
559 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
560 + </a>
561 + </div>`;
562 + });
563 + fullMessage += '</div>';
564 + }
565 +
566 + if (lastMessageDiv.length) {
567 + lastMessageDiv.fadeOut(200, function() {
568 + $(this)
569 + .html(fullMessage)
570 + .removeClass('bot-message user-message')
571 + .addClass(messageClass)
572 + .css({
573 + 'background-color': bgColor,
574 + 'color': fontColor,
575 + })
576 + .removeClass('temporary-message')
577 + .fadeIn(200, function() {
578 + if (sender === "bot" || sender === "agent") {
579 + const lastUserMessage = $('#chat-box').find('.user-message').last();
580 + if (lastUserMessage.length) {
581 + scrollElementToTop(lastUserMessage);
582 + }
583 + // Show notification if chat is hidden
584 + if ($('#floating-chatbot').hasClass('hidden')) {
585 + showNotification();
586 + }
587 + }
588 + });
589 + });
590 + } else {
591 + appendMessage(sender, responseText, responseHtml, images);
592 + }
593 +}
594 +
595 +
596 +function startPolling() {
597 + // Clear any existing interval first
598 + stopPolling();
599 + // Start new polling interval
600 + pollingInterval = setInterval(checkForAgentMessages, 5000);
601 + //console.log("Started agent message polling");
602 +}
603 +
604 +function stopPolling() {
605 + if (pollingInterval) {
606 + clearInterval(pollingInterval);
607 + pollingInterval = null;
608 + //console.log("Stopped agent message polling");
609 + }
610 +}
611 +
612 +
613 +// Update your checkForAgentMessages function
614 +function checkForAgentMessages() {
615 + const sessionId = getChatSession();
616 + $.ajax({
617 + url: mxchatChat.ajax_url,
618 + type: 'POST',
619 + dataType: 'json',
620 + data: {
621 + action: 'mxchat_fetch_new_messages',
622 + session_id: sessionId,
623 + last_seen_id: lastSeenMessageId,
624 + nonce: mxchatChat.nonce
625 + },
626 + success: function (response) {
627 + if (response.success && response.data?.new_messages) {
628 + let hasNewMessage = false;
629 +
630 + response.data.new_messages.forEach(function (message) {
631 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
632 + hasNewMessage = true;
633 + replaceLastMessage("agent", message.content);
634 + lastSeenMessageId = message.id;
635 + processedMessageIds.add(message.id);
636 + }
637 + });
638 +
639 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
640 + showNotification();
641 + }
642 +
643 + scrollToBottom(true);
644 + }
645 + },
646 + error: function (xhr, status, error) {
647 + console.error("Polling error:", xhr, status, error);
648 + }
649 + });
650 +}
651 +function loadChatHistory() {
652 + var sessionId = getChatSession();
653 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
654 +
655 + if (chatPersistenceEnabled && sessionId) {
656 + $.ajax({
657 + url: mxchatChat.ajax_url,
658 + type: 'POST',
659 + dataType: 'json',
660 + data: {
661 + action: 'mxchat_fetch_conversation_history',
662 + session_id: sessionId
663 + },
664 + success: function(response) {
665 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
666 +
667 +
668 + var $chatBox = $('#chat-box');
669 + var $fragment = $(document.createDocumentFragment());
670 + let highestMessageId = lastSeenMessageId;
671 +
672 + if (response.data.chat_mode) {
673 + updateChatModeIndicator(response.data.chat_mode);
674 + }
675 +
676 + $.each(response.data.conversation, function(index, message) {
677 + // Skip agent messages if persistence is off
678 + if (!chatPersistenceEnabled && message.role === 'agent') {
679 + return;
680 + }
681 +
682 + var messageClass, messageBgColor, messageFontColor;
683 +
684 + switch (message.role) {
685 + case 'user':
686 + messageClass = 'user-message';
687 + messageBgColor = userMessageBgColor;
688 + messageFontColor = userMessageFontColor;
689 + break;
690 + case 'agent':
691 + messageClass = 'agent-message';
692 + messageBgColor = liveAgentMessageBgColor;
693 + messageFontColor = liveAgentMessageFontColor;
694 + break;
695 + default:
696 + messageClass = 'bot-message';
697 + messageBgColor = botMessageBgColor;
698 + messageFontColor = botMessageFontColor;
699 + break;
700 + }
701 +
702 + var messageElement = $('<div>').addClass(messageClass)
703 + .css({
704 + 'background': messageBgColor,
705 + 'color': messageFontColor
706 + });
707 +
708 + var content = message.content;
709 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
710 + content = decodeHTMLEntities(content);
711 +
712 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
713 + messageElement.html(content);
714 + } else {
715 + var formattedContent = linkify(
716 + formatBoldText(
717 + convertNewlinesToBreaks(formatCodeBlocks(content))
718 + )
719 + );
720 + messageElement.html(formattedContent);
721 + }
722 +
723 + $fragment.append(messageElement);
724 +
725 + // In loadChatHistory, change this part:
726 + if (message.id) {
727 + highestMessageId = Math.max(highestMessageId, message.id);
728 + processedMessageIds.add(message.id); // Add all message IDs to processed set
729 + }
730 + });
731 +
732 + $chatBox.append($fragment);
733 + scrollToBottom(true);
734 +
735 + if (response.data.conversation.length > 0) {
736 + $('#mxchat-popular-questions').hide();
737 + }
738 +
739 + // Update lastSeenMessageId after history loads
740 + lastSeenMessageId = highestMessageId;
741 +
742 + // Only update chat mode if persistence is enabled
743 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
744 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
745 + if (lastMessage.role === 'agent') {
746 + updateChatModeIndicator('agent');
747 + }
748 + }
749 + } else {
750 + console.warn("No conversation history found.");
751 + }
752 + },
753 + error: function(xhr, status, error) {
754 + console.error("Error loading chat history:", status, error);
755 + appendMessage("bot", "Unable to load chat history.");
756 + }
757 + });
758 + } else {
759 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
760 + }
761 +}
762 +
763 +// Function to decode HTML entities
764 +function decodeHTMLEntities(text) {
765 + var textArea = document.createElement('textarea');
766 + textArea.innerHTML = text;
767 + return textArea.value;
768 +}
769 +
770 +
771 +// Update formatCodeBlocks function
772 +function formatCodeBlocks(text) {
773 + // First handle raw PHP tags
774 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
775 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
776 + });
777 +
778 + // Then handle code blocks with backticks
779 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
780 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
781 + });
782 +
783 + return text;
784 +}
785 +
786 +// Update escapeHtml function to preserve existing code blocks
787 +function escapeHtml(unsafe) {
788 + // First check if it's already a code block
789 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
790 + return unsafe;
791 + }
792 +
793 + return unsafe
794 + .replace(/&/g, "&amp;")
795 + .replace(/</g, "&lt;")
796 + .replace(/>/g, "&gt;")
797 + .replace(/"/g, "&quot;")
798 + .replace(/'/g, "&#039;");
799 +}
800 +// Utility function to escape HTML
801 +function escapeHtml(unsafe) {
802 + return unsafe
803 + .replace(/&/g, "&amp;")
804 + .replace(/</g, "&lt;")
805 + .replace(/>/g, "&gt;")
806 + .replace(/"/g, "&quot;")
807 + .replace(/'/g, "&#039;");
808 +}
809 +
810 +
811 +
812 +
813 +// Function to convert newlines, skipping preformatted text
814 +function convertNewlinesToBreaks(text) {
815 + // Split while preserving code blocks
816 + return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
817 + if (part.startsWith('<pre')) return part;
818 + return part.replace(/(^|[^>])\n/g, '$1<br>');
819 + }).join('');
820 +}
821 +
822 +
823 +
824 +
825 + // Helper function to check if a string is an image HTML
826 + function isImageHtml(str) {
827 + return str.startsWith('<img') && str.endsWith('>');
828 + }
829 +
830 + // Function to remove thinking dots
831 + function removeThinkingDots() {
832 + $('.thinking-dots').closest('.temporary-message').remove();
833 + }
834 +
835 + function isMobile() {
836 + // This can be a simple check, or more sophisticated detection of mobile devices
837 + return window.innerWidth <= 768; // Example threshold for mobile devices
838 + }
839 +
840 + function disableScroll() {
841 + if (isMobile()) {
842 + $('body').css('overflow', 'hidden');
843 + }
844 + }
845 +
846 + function enableScroll() {
847 + if (isMobile()) {
848 + $('body').css('overflow', '');
849 + }
850 + }
851 +
852 +// Pre-chat dismissal check function (wrapped in a function for reuse)
853 + function checkPreChatDismissal() {
854 + $.ajax({
855 + url: mxchatChat.ajax_url,
856 + type: 'POST',
857 + data: {
858 + action: 'mxchat_check_pre_chat_message_status',
859 + _ajax_nonce: mxchatChat.nonce
860 + },
861 + success: function(response) {
862 + if (response.success && !response.data.dismissed) {
863 + $('#pre-chat-message').fadeIn(250);
864 + } else {
865 + $('#pre-chat-message').hide();
866 + }
867 + },
868 + error: function() {
869 + console.error('Failed to check pre-chat message dismissal status.');
870 + }
871 + });
872 + }
873 +
874 + // Function to show the chatbot widget
875 +function showChatWidget() {
876 + // First ensure display is set
877 + $('#floating-chatbot-button').css('display', 'flex');
878 + // Then handle the fade
879 + $('#floating-chatbot-button').fadeTo(500, 1);
880 + // Force visibility
881 + $('#floating-chatbot-button').removeClass('hidden');
882 + //console.log('Showing widget');
883 +}
884 +
885 +// Function to hide the chatbot widget
886 +function hideChatWidget() {
887 + $('#floating-chatbot-button').css('display', 'none');
888 + $('#floating-chatbot-button').addClass('hidden');
889 + //console.log('Hiding widget');
890 +}
891 +
892 +function initializeChatVisibility() {
893 + //console.log('Initializing chat visibility');
894 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
895 + mxchatChat.complianz_toggle === '1' ||
896 + mxchatChat.complianz_toggle === 1;
897 +
898 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
899 + // Initial check
900 + checkConsentAndShowChat();
901 +
902 + // Listen for consent changes
903 + $(document).on('cmplz_status_change', function(event) {
904 + //console.log('Status change detected');
905 + checkConsentAndShowChat();
906 + });
907 + } else {
908 + // If Complianz is not enabled, always show
909 + $('#floating-chatbot-button')
910 + .css('display', 'flex')
911 + .removeClass('hidden no-consent')
912 + .fadeTo(500, 1);
913 +
914 + // Also check pre-chat message when Complianz is not enabled
915 + checkPreChatDismissal();
916 + }
917 +}
918 +
919 +
920 +
921 +function checkConsentAndShowChat() {
922 + var consentStatus = cmplz_has_consent('marketing');
923 + var consentType = complianz.consenttype;
924 +
925 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
926 +
927 + let $widget = $('#floating-chatbot-button');
928 + let $chatbot = $('#floating-chatbot');
929 + let $preChat = $('#pre-chat-message');
930 +
931 + if (consentStatus === true) {
932 + //console.log('Consent granted - showing widget');
933 + $widget
934 + .removeClass('no-consent')
935 + .css('display', 'flex')
936 + .removeClass('hidden')
937 + .fadeTo(500, 1);
938 + $chatbot.removeClass('no-consent');
939 +
940 + // Show pre-chat message if not dismissed
941 + checkPreChatDismissal();
942 + } else {
943 + //console.log('No consent - hiding widget');
944 + $widget
945 + .addClass('no-consent')
946 + .fadeTo(500, 0, function() {
947 + $(this)
948 + .css('display', 'none')
949 + .addClass('hidden');
950 + });
951 + $chatbot.addClass('no-consent');
952 +
953 + // Hide pre-chat message when no consent
954 + $preChat.hide();
955 + }
956 +}
957 +
958 + // Function to dismiss pre-chat message for 24 hours
959 + function handlePreChatDismissal() {
960 + $('#pre-chat-message').fadeOut(200);
961 + $.ajax({
962 + url: mxchatChat.ajax_url,
963 + type: 'POST',
964 + data: {
965 + action: 'mxchat_dismiss_pre_chat_message',
966 + _ajax_nonce: mxchatChat.nonce
967 + },
968 + success: function() {
969 + $('#pre-chat-message').hide();
970 + },
971 + error: function() {
972 + console.error('Failed to dismiss pre-chat message.');
973 + }
974 + });
975 + }
976 +
977 + // Handle pre-chat message dismissal on button click
978 + $(document).on('click', '.close-pre-chat-message', function(e) {
979 + e.stopPropagation();
980 + handlePreChatDismissal();
981 + });
982 +
983 + // Toggle chatbot visibility on floating button click
984 + $(document).on('click', '#floating-chatbot-button', function() {
985 + var chatbot = $('#floating-chatbot');
986 + if (chatbot.hasClass('hidden')) {
987 + chatbot.removeClass('hidden').addClass('visible');
988 + $(this).addClass('hidden');
989 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
990 + disableScroll();
991 + $('#pre-chat-message').fadeOut(250);
992 + } else {
993 + chatbot.removeClass('visible').addClass('hidden');
994 + $(this).removeClass('hidden');
995 + enableScroll();
996 + checkPreChatDismissal();
997 + }
998 + });
999 +
1000 + $(document).on('click', '#exit-chat-button', function() {
1001 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1002 + $('#floating-chatbot-button').removeClass('hidden');
1003 + enableScroll();
1004 + });
1005 +
1006 + // Close pre-chat message on click
1007 + $(document).on('click', '.close-pre-chat-message', function(e) {
1008 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1009 + $('#pre-chat-message').fadeOut(200, function() {
1010 + $(this).remove();
1011 + });
1012 + });
1013 +
1014 + // Open chatbot when pre-chat message is clicked
1015 + $(document).on('click', '#pre-chat-message', function() {
1016 + var chatbot = $('#floating-chatbot');
1017 + if (chatbot.hasClass('hidden')) {
1018 + chatbot.removeClass('hidden').addClass('visible');
1019 + $('#floating-chatbot-button').addClass('hidden');
1020 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1021 + disableScroll(); // Disable scroll when chatbot opens
1022 + }
1023 + });
1024 +
1025 + // If the chatbot is initially hidden, ensure the button is visible
1026 + if ($('#floating-chatbot').hasClass('hidden')) {
1027 + $('#floating-chatbot-button').removeClass('hidden');
1028 + }
1029 +
1030 + function setFullHeight() {
1031 + var vh = $(window).innerHeight() * 0.01;
1032 + $(':root').css('--vh', vh + 'px');
1033 + }
1034 +
1035 + // Set the height when the page loads
1036 +
1037 +
1038 + // Set the height on resize and orientation change events
1039 + $(window).on('resize orientationchange', function() {
1040 + setFullHeight();
1041 + });
1042 +
1043 +
1044 + // Now handle the close button to dismiss the pre-chat message for 24 hours
1045 + var closeButton = document.querySelector('.close-pre-chat-message');
1046 + if (closeButton) {
1047 + closeButton.addEventListener('click', function() {
1048 + $('#pre-chat-message').fadeOut(200); // Hide the message
1049 +
1050 + // Send an AJAX request to set the transient flag for 24 hours
1051 + $.ajax({
1052 + url: mxchatChat.ajax_url,
1053 + type: 'POST',
1054 + data: {
1055 + action: 'mxchat_dismiss_pre_chat_message',
1056 + _ajax_nonce: mxchatChat.nonce
1057 + },
1058 + success: function() {
1059 + //console.log('Pre-chat message dismissed for 24 hours.');
1060 +
1061 + // Ensure the message is hidden after dismissal
1062 + $('#pre-chat-message').hide();
1063 + },
1064 + error: function() {
1065 + //console.error('Failed to dismiss pre-chat message.');
1066 + }
1067 + });
1068 + });
1069 + }
1070 +
1071 +
1072 +
1073 +
1074 +// Event listener for Add to Cart button
1075 +$(document).on('click', '.mxchat-add-to-cart-button', function() {
1076 + var productId = $(this).data('product-id');
1077 + // Add a special prefix to indicate this is from button
1078 + appendMessage("user", "add to cart");
1079 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1080 +});
1081 +
1082 +
1083 +if (document.getElementById('pdf-upload-btn')) {
1084 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1085 + document.getElementById('pdf-upload').click();
1086 + });
1087 +}
1088 +
1089 +if (document.getElementById('word-upload-btn')) {
1090 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1091 + document.getElementById('word-upload').click();
1092 + });
1093 +}
1094 +
1095 +// PDF file input change handler
1096 +document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1097 + const file = e.target.files[0];
1098 +
1099 + if (!file || file.type !== 'application/pdf') {
1100 + alert('Please select a valid PDF file.');
1101 + return;
1102 + }
1103 +
1104 + if (!sessionId) {
1105 + console.error('No session ID found');
1106 + alert('Error: No session ID found');
1107 + return;
1108 + }
1109 +
1110 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1111 + console.error('mxchatChat not properly configured:', mxchatChat);
1112 + alert('Error: Ajax configuration missing');
1113 + return;
1114 + }
1115 +
1116 + // Disable buttons and show loading state
1117 + const uploadBtn = document.getElementById('pdf-upload-btn');
1118 + const sendBtn = document.getElementById('send-button');
1119 + const originalBtnContent = uploadBtn.innerHTML;
1120 +
1121 + try {
1122 + const formData = new FormData();
1123 + formData.append('action', 'mxchat_upload_pdf');
1124 + formData.append('pdf_file', file);
1125 + formData.append('session_id', sessionId);
1126 + formData.append('nonce', mxchatChat.nonce);
1127 +
1128 + uploadBtn.disabled = true;
1129 + sendBtn.disabled = true;
1130 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1131 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1132 + </svg>`;
1133 +
1134 + const response = await fetch(mxchatChat.ajax_url, {
1135 + method: 'POST',
1136 + body: formData
1137 + });
1138 +
1139 + const data = await response.json();
1140 +
1141 + if (data.success) {
1142 + // Hide popular questions if they exist
1143 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1144 + if (popularQuestionsContainer) {
1145 + popularQuestionsContainer.style.display = 'none';
1146 + }
1147 +
1148 + // Show the active PDF name
1149 + showActivePdf(data.data.filename);
1150 +
1151 + appendMessage('bot', data.data.message);
1152 + scrollToBottom();
1153 + activePdfFile = data.data.filename;
1154 + } else {
1155 + console.error('Upload failed:', data.data);
1156 + alert('Failed to upload PDF. Please try again.');
1157 + }
1158 + } catch (error) {
1159 + console.error('Upload error:', error);
1160 + alert('Error uploading file. Please try again.');
1161 + } finally {
1162 + uploadBtn.disabled = false;
1163 + sendBtn.disabled = false;
1164 + uploadBtn.innerHTML = originalBtnContent;
1165 + this.value = ''; // Reset file input
1166 + }
1167 +});
1168 +
1169 +// Word file input change handler
1170 +document.getElementById('word-upload').addEventListener('change', async function(e) {
1171 + const file = e.target.files[0];
1172 +
1173 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1174 + alert('Please select a valid Word document (.docx).');
1175 + return;
1176 + }
1177 +
1178 + if (!sessionId) {
1179 + console.error('No session ID found');
1180 + alert('Error: No session ID found');
1181 + return;
1182 + }
1183 +
1184 + // Disable buttons and show loading state
1185 + const uploadBtn = document.getElementById('word-upload-btn');
1186 + const sendBtn = document.getElementById('send-button');
1187 + const originalBtnContent = uploadBtn.innerHTML;
1188 +
1189 + try {
1190 + const formData = new FormData();
1191 + formData.append('action', 'mxchat_upload_word');
1192 + formData.append('word_file', file);
1193 + formData.append('session_id', sessionId);
1194 + formData.append('nonce', mxchatChat.nonce);
1195 +
1196 + uploadBtn.disabled = true;
1197 + sendBtn.disabled = true;
1198 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1199 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1200 + </svg>`;
1201 +
1202 + const response = await fetch(mxchatChat.ajax_url, {
1203 + method: 'POST',
1204 + body: formData
1205 + });
1206 +
1207 + const data = await response.json();
1208 +
1209 + if (data.success) {
1210 + // Hide popular questions if they exist
1211 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1212 + if (popularQuestionsContainer) {
1213 + popularQuestionsContainer.style.display = 'none';
1214 + }
1215 +
1216 + // Show the active Word document name
1217 + showActiveWord(data.data.filename);
1218 +
1219 + appendMessage('bot', data.data.message);
1220 + scrollToBottom();
1221 + activeWordFile = data.data.filename;
1222 + } else {
1223 + console.error('Upload failed:', data.data);
1224 + alert('Failed to upload Word document. Please try again.');
1225 + }
1226 + } catch (error) {
1227 + console.error('Upload error:', error);
1228 + alert('Error uploading file. Please try again.');
1229 + } finally {
1230 + uploadBtn.disabled = false;
1231 + sendBtn.disabled = false;
1232 + uploadBtn.innerHTML = originalBtnContent;
1233 + this.value = ''; // Reset file input
1234 + }
1235 +});
1236 +
1237 +// Function to show active PDF name in toolbar
1238 +function showActivePdf(filename) {
1239 + const container = document.getElementById('active-pdf-container');
1240 + const nameElement = document.getElementById('active-pdf-name');
1241 +
1242 + if (!container || !nameElement) {
1243 + console.error('PDF container elements not found');
1244 + return;
1245 + }
1246 +
1247 + nameElement.textContent = filename;
1248 + container.style.display = 'flex';
1249 +}
1250 +
1251 +// Function to show active Word document name in toolbar
1252 +function showActiveWord(filename) {
1253 + const container = document.getElementById('active-word-container');
1254 + const nameElement = document.getElementById('active-word-name');
1255 +
1256 + if (!container || !nameElement) {
1257 + console.error('Word document container elements not found');
1258 + return;
1259 + }
1260 +
1261 + nameElement.textContent = filename;
1262 + container.style.display = 'flex';
1263 +}
1264 +
1265 +// Function to remove active PDF
1266 +function removeActivePdf() {
1267 + const container = document.getElementById('active-pdf-container');
1268 + const nameElement = document.getElementById('active-pdf-name');
1269 +
1270 + if (!container || !nameElement || !activePdfFile) return;
1271 +
1272 + fetch(mxchatChat.ajax_url, {
1273 + method: 'POST',
1274 + headers: {
1275 + 'Content-Type': 'application/x-www-form-urlencoded',
1276 + },
1277 + body: new URLSearchParams({
1278 + 'action': 'mxchat_remove_pdf',
1279 + 'session_id': sessionId,
1280 + 'nonce': mxchatChat.nonce
1281 + })
1282 + })
1283 + .then(response => response.json())
1284 + .then(data => {
1285 + if (data.success) {
1286 + container.style.display = 'none';
1287 + nameElement.textContent = '';
1288 + activePdfFile = null;
1289 + appendMessage('bot', 'PDF removed.');
1290 + }
1291 + })
1292 + .catch(error => {
1293 + console.error('Error removing PDF:', error);
1294 + });
1295 +}
1296 +
1297 +// Function to remove active Word document
1298 +function removeActiveWord() {
1299 + const container = document.getElementById('active-word-container');
1300 + const nameElement = document.getElementById('active-word-name');
1301 +
1302 + if (!container || !nameElement || !activeWordFile) return;
1303 +
1304 + fetch(mxchatChat.ajax_url, {
1305 + method: 'POST',
1306 + headers: {
1307 + 'Content-Type': 'application/x-www-form-urlencoded',
1308 + },
1309 + body: new URLSearchParams({
1310 + 'action': 'mxchat_remove_word',
1311 + 'session_id': sessionId,
1312 + 'nonce': mxchatChat.nonce
1313 + })
1314 + })
1315 + .then(response => response.json())
1316 + .then(data => {
1317 + if (data.success) {
1318 + container.style.display = 'none';
1319 + nameElement.textContent = '';
1320 + activeWordFile = null;
1321 + appendMessage('bot', 'Word document removed.');
1322 + }
1323 + })
1324 + .catch(error => {
1325 + console.error('Error removing Word document:', error);
1326 + });
1327 +}
1328 +
1329 +// Add remove button click handlers
1330 +document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1331 + e.preventDefault();
1332 + e.stopPropagation();
1333 + removeActivePdf();
1334 +});
1335 +
1336 +document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1337 + e.preventDefault();
1338 + e.stopPropagation();
1339 + removeActiveWord();
1340 +});
1341 +
1342 +// Check initial document status
1343 +function checkInitialDocumentStatus() {
1344 + if (!sessionId) return;
1345 +
1346 + // Check PDF status
1347 + fetch(mxchatChat.ajax_url, {
1348 + method: 'POST',
1349 + headers: {
1350 + 'Content-Type': 'application/x-www-form-urlencoded',
1351 + },
1352 + body: new URLSearchParams({
1353 + 'action': 'mxchat_check_pdf_status',
1354 + 'session_id': sessionId,
1355 + 'nonce': mxchatChat.nonce
1356 + })
1357 + })
1358 + .then(response => response.json())
1359 + .then(data => {
1360 + if (data.success && data.data.filename) {
1361 + showActivePdf(data.data.filename);
1362 + activePdfFile = data.data.filename;
1363 + }
1364 + })
1365 + .catch(error => {
1366 + console.error('Error checking PDF status:', error);
1367 + });
1368 +
1369 + // Check Word document status
1370 + fetch(mxchatChat.ajax_url, {
1371 + method: 'POST',
1372 + headers: {
1373 + 'Content-Type': 'application/x-www-form-urlencoded',
1374 + },
1375 + body: new URLSearchParams({
1376 + 'action': 'mxchat_check_word_status',
1377 + 'session_id': sessionId,
1378 + 'nonce': mxchatChat.nonce
1379 + })
1380 + })
1381 + .then(response => response.json())
1382 + .then(data => {
1383 + if (data.success && data.data.filename) {
1384 + showActiveWord(data.data.filename);
1385 + activeWordFile = data.data.filename;
1386 + }
1387 + })
1388 + .catch(error => {
1389 + console.error('Error checking Word document status:', error);
1390 + });
1391 +}
1392 +
1393 +// Apply toolbar settings
1394 +if (mxchatChat.chat_toolbar_toggle === 'on') {
1395 + $('.chat-toolbar').show();
1396 +} else {
1397 + $('.chat-toolbar').hide();
1398 +}
1399 +
1400 +// Initialize on page load
1401 +document.addEventListener('DOMContentLoaded', function() {
1402 + checkInitialDocumentStatus();
1403 +});
1404 +
1405 +// Style all toolbar elements
1406 +const toolbarElements = [
1407 + '#mxchat-chatbot .toolbar-btn svg',
1408 + '#mxchat-chatbot .active-pdf-name',
1409 + '#mxchat-chatbot .active-word-name',
1410 + '#mxchat-chatbot .remove-pdf-btn svg',
1411 + '#mxchat-chatbot .remove-word-btn svg'
1412 +];
1413 +$(toolbarElements.join(', ')).css({
1414 + 'fill': toolbarIconColor,
1415 + 'color': toolbarIconColor
1416 +});
1417 +
1418 +
1419 +
1420 +// Ensure essential elements are defined
1421 +const emailForm = document.getElementById('email-collection-form');
1422 +const emailBlocker = document.getElementById('email-blocker');
1423 +const chatbotWrapper = document.getElementById('chat-container');
1424 +
1425 +if (emailForm && emailBlocker && chatbotWrapper) {
1426 + // Check if email exists for the current session
1427 + function checkSessionAndEmail() {
1428 + const sessionId = getChatSession();
1429 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1430 +
1431 + fetch(mxchatChat.ajax_url, {
1432 + method: 'POST',
1433 + headers: {
1434 + 'Content-Type': 'application/x-www-form-urlencoded',
1435 + },
1436 + body: new URLSearchParams({
1437 + action: 'mxchat_check_email_provided',
1438 + session_id: sessionId,
1439 + nonce: mxchatChat.nonce,
1440 + }),
1441 + })
1442 + .then((response) => response.json())
1443 + .then((data) => {
1444 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1445 +
1446 + if (data.success) {
1447 + if (data.data.logged_in) {
1448 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1449 + emailBlocker.style.display = 'none';
1450 + chatbotWrapper.style.display = 'flex';
1451 + } else if (data.data.email) {
1452 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1453 + emailBlocker.style.display = 'none';
1454 + chatbotWrapper.style.display = 'flex';
1455 + } else {
1456 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1457 + emailBlocker.style.display = 'flex';
1458 + chatbotWrapper.style.display = 'none';
1459 + }
1460 + } else {
1461 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1462 + emailBlocker.style.display = 'flex';
1463 + chatbotWrapper.style.display = 'none';
1464 + }
1465 + })
1466 + .catch((error) => {
1467 + // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1468 + emailBlocker.style.display = 'flex';
1469 + chatbotWrapper.style.display = 'none';
1470 + });
1471 +}
1472 +
1473 +
1474 +
1475 + // Handle email form submission
1476 + emailForm.addEventListener('submit', function (event) {
1477 + event.preventDefault();
1478 + const userEmail = document.getElementById('user-email').value;
1479 + const sessionId = getChatSession();
1480 +
1481 + if (userEmail) {
1482 + fetch(mxchatChat.ajax_url, {
1483 + method: 'POST',
1484 + headers: {
1485 + 'Content-Type': 'application/x-www-form-urlencoded',
1486 + },
1487 + body: new URLSearchParams({
1488 + action: 'mxchat_handle_save_email_and_response',
1489 + email: userEmail,
1490 + session_id: sessionId,
1491 + nonce: mxchatChat.nonce,
1492 + }),
1493 + })
1494 + .then((response) => response.json())
1495 + .then((data) => {
1496 + //console.log('Backend response:', data);
1497 + if (data.success) {
1498 + //console.log('Email saved successfully:', userEmail);
1499 + emailBlocker.style.display = 'none';
1500 + chatbotWrapper.style.display = 'flex';
1501 +
1502 + // Optionally handle bot response
1503 + if (data.message) {
1504 + appendMessage('bot', data.message);
1505 + scrollToBottom();
1506 + }
1507 + } else {
1508 + console.error('Error saving email:', data.message || 'Unknown error');
1509 + }
1510 + })
1511 + .catch((error) => {
1512 + console.error('AJAX error:', error);
1513 + });
1514 + }
1515 + });
1516 +
1517 + // Check session and email status on page load
1518 + checkSessionAndEmail();
1519 +} else {
1520 + console.error('Essential elements for email handling are missing.');
1521 +}
1522 +
1523 +
1524 +// Initialize when document is ready
1525 +$(document).ready(function() {
1526 + setFullHeight();
1527 + initializeChatVisibility();
1528 + loadChatHistory();
1529 +
1530 +});
1531 +
1532 +});
1533 +
1534 +// Event listener for copy button
1535 +document.addEventListener("click", (e) => {
1536 + if (e.target.classList.contains("mxchat-copy-button")) {
1537 + const copyButton = e.target;
1538 + const codeBlock = copyButton
1539 + .closest(".mxchat-code-block-container")
1540 + .querySelector(".mxchat-code-block code");
1541 +
1542 + if (codeBlock) {
1543 + // Preserve formatting using innerText
1544 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1545 + copyButton.textContent = "Copied!";
1546 + copyButton.setAttribute("aria-label", "Copied to clipboard");
1547 +
1548 + setTimeout(() => {
1549 + copyButton.textContent = "Copy";
1550 + copyButton.setAttribute("aria-label", "Copy to clipboard");
1551 + }, 2000);
1552 + });
1553 + }
1554 + }
1555 +});
1556 +
1557 +
1558 +