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MxChat – AI Chatbot & Content Generation for WordPress / 2.0.2
MxChat – AI Chatbot & Content Generation for WordPress v2.0.2
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← All changes | js/chat-script.js +1558 -4514 3.2.10 → 2.0.2 View file →
@@ -1,4514 +1,1558 @@
1 -jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
163 - // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 - // GLOBAL VARIABLES & CONFIGURATION
364 - // ====================================
365 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
368 - var userMessageBgColor = mxchatChat.user_message_bg_color;
369 - var userMessageFontColor = mxchatChat.user_message_font_color;
370 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 - var botMessageFontColor = mxchatChat.bot_message_font_color;
372 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
374 -
375 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
376 -
377 - // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
379 - // ====================================
380 -
381 - function getCookie(name) {
382 - let value = "; " + document.cookie;
383 - let parts = value.split("; " + name + "=");
384 - if (parts.length == 2) return parts.pop().split(";").shift();
385 - }
386 -
387 - function generateSessionId() {
388 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 - }
390 -
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
395 - }
396 -
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 -// ====================================
431 -// CONTEXTUAL AWARENESS FUNCTIONALITY
432 -// ====================================
433 -
434 -function getPageContext() {
435 - // Check if contextual awareness is enabled
436 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
437 - return null;
438 - }
439 -
440 - // Get page URL
441 - const pageUrl = window.location.href;
442 -
443 - // Get page title
444 - const pageTitle = document.title || '';
445 -
446 - // Get main content from the page
447 - let pageContent = '';
448 -
449 - // Try to get content from common content areas
450 - const contentSelectors = [
451 - 'main',
452 - '[role="main"]',
453 - '.content',
454 - '.main-content',
455 - '.post-content',
456 - '.entry-content',
457 - '.page-content',
458 - 'article',
459 - '#content',
460 - '#main'
461 - ];
462 -
463 - let contentElement = null;
464 - for (const selector of contentSelectors) {
465 - contentElement = document.querySelector(selector);
466 - if (contentElement) {
467 - break;
468 - }
469 - }
470 -
471 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
472 - if (!contentElement) {
473 - contentElement = document.body;
474 - }
475 -
476 - if (contentElement) {
477 - // Clone the element to avoid modifying the original
478 - const clone = contentElement.cloneNode(true);
479 -
480 - // Remove unwanted elements
481 - const unwantedSelectors = [
482 - 'header',
483 - 'footer',
484 - 'nav',
485 - '.navigation',
486 - '.sidebar',
487 - '.widget',
488 - '.menu',
489 - 'script',
490 - 'style',
491 - '.comments',
492 - '#comments',
493 - '.breadcrumb',
494 - '.breadcrumbs',
495 - '#floating-chatbot',
496 - '#floating-chatbot-button',
497 - '.mxchat',
498 - '[class*="chat"]',
499 - '[id*="chat"]'
500 - ];
501 -
502 - unwantedSelectors.forEach(selector => {
503 - const elements = clone.querySelectorAll(selector);
504 - elements.forEach(el => el.remove());
505 - });
506 -
507 - // Extract MxChat context data attributes before getting text content
508 - const contextData = [];
509 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
510 - const contextValue = el.dataset.mxchatContext;
511 - if (contextValue && contextValue.trim()) {
512 - contextData.push(contextValue);
513 - }
514 - });
515 -
516 - // Get text content and clean it up
517 - pageContent = clone.textContent || clone.innerText || '';
518 -
519 - // Add context data to page content if any were found
520 - if (contextData.length > 0) {
521 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
522 - }
523 -
524 - // Clean up whitespace and limit length
525 - pageContent = pageContent
526 - .replace(/\s+/g, ' ')
527 - .trim()
528 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
529 - }
530 -
531 - // Only return context if we have meaningful content
532 - if (!pageContent || pageContent.length < 50) {
533 - return null;
534 - }
535 -
536 - return {
537 - url: pageUrl,
538 - title: pageTitle,
539 - content: pageContent
540 - };
541 -}
542 -
543 -// Track originating page when chat starts
544 -function trackOriginatingPage() {
545 - const sessionId = getChatSession();
546 - const pageUrl = window.location.href;
547 - const pageTitle = document.title || 'Untitled Page';
548 -
549 - // Only track once per session
550 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
551 - if (sessionStorage.getItem(trackingKey)) {
552 - return;
553 - }
554 -
555 - $.ajax({
556 - url: mxchatChat.ajax_url,
557 - type: 'POST',
558 - data: {
559 - action: 'mxchat_track_originating_page',
560 - session_id: sessionId,
561 - page_url: pageUrl,
562 - page_title: pageTitle,
563 - nonce: mxchatChat.nonce
564 - },
565 - success: function(response) {
566 - if (response.success) {
567 - sessionStorage.setItem(trackingKey, 'true');
568 - }
569 - }
570 - });
571 -}
572 -
573 -// ====================================
574 -// CORE CHAT FUNCTIONALITY
575 -// ====================================
576 -
577 -// Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
582 - if (chatInput) {
583 - chatInput.disabled = true;
584 - chatInput.style.opacity = '0.6';
585 - }
586 - if (sendButton) {
587 - sendButton.disabled = true;
588 - sendButton.style.opacity = '0.5';
589 - sendButton.style.pointerEvents = 'none';
590 - }
591 -}
592 -
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
597 - if (chatInput) {
598 - chatInput.disabled = false;
599 - chatInput.style.opacity = '1';
600 - chatInput.focus();
601 - }
602 - if (sendButton) {
603 - sendButton.disabled = false;
604 - sendButton.style.opacity = '1';
605 - sendButton.style.pointerEvents = 'auto';
606 - }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
610 -}
611 -
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
663 -}
664 -
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
676 -
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
683 -
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
700 -
701 -// Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
707 -
708 - // ADD PROMPT HOOK HERE
709 - if (typeof customMxChatFilter === 'function') {
710 - message = customMxChatFilter(message, "prompt");
711 - }
712 -
713 - if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
720 -
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - $chatInput.css('height', 'auto');
724 -
725 - if (hasQuickQuestions(botId)) {
726 - collapseQuickQuestions(botId);
727 - }
728 - appendThinkingMessage(botId);
729 - scrollToBottom(botId);
730 -
731 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
732 -
733 - // Check if streaming is enabled AND supported for this model
734 - if (shouldUseStreaming(currentModel)) {
735 - callMxChatStream(message, function(response) {
736 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
737 - }, botId);
738 - } else {
739 - callMxChat(message, function(response) {
740 - replaceLastMessage("bot", response, '', [], botId);
741 - }, botId);
742 - }
743 - }
744 -}
745 -
746 -// Update your existing sendMessageToChatbot function
747 -function sendMessageToChatbot(message, botId) {
748 - botId = botId || 'default';
749 - MxChatInstances.ensureSession(botId);
750 -
751 - // ADD PROMPT HOOK HERE
752 - if (typeof customMxChatFilter === 'function') {
753 - message = customMxChatFilter(message, "prompt");
754 - }
755 -
756 - // Don't disable input in live agent mode - let users chat freely
757 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
758 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
759 - if (!isAgentMode) {
760 - disableChatInput(botId);
761 - }
762 -
763 - var sessionId = getChatSession(botId);
764 -
765 - if (hasQuickQuestions(botId)) {
766 - collapseQuickQuestions(botId);
767 - }
768 - appendThinkingMessage(botId);
769 - scrollToBottom(botId);
770 -
771 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
772 -
773 - // Check if streaming is enabled AND supported for this model
774 - if (shouldUseStreaming(currentModel)) {
775 - callMxChatStream(message, function(response) {
776 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
777 - }, botId);
778 - } else {
779 - callMxChat(message, function(response) {
780 - getElement(botId, 'chat-box').find('.temporary-message').remove();
781 - replaceLastMessage("bot", response, '', [], botId);
782 - }, botId);
783 - }
784 -}
785 -
786 -// Updated shouldUseStreaming function with debugging
787 -function shouldUseStreaming(model) {
788 - // Check if streaming is enabled in settings (using your toggle naming pattern)
789 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
790 -
791 - // Check if model supports streaming
792 - const streamingSupported = isStreamingSupported(model);
793 -
794 -
795 - // Only use streaming if both enabled and supported
796 - return streamingEnabled && streamingSupported;
797 -}
798 -
799 -// Helper function to handle chat mode updates
800 -function handleChatModeUpdates(response, responseText) {
801 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
802 - if (response.chat_mode) {
803 - updateChatModeIndicator(response.chat_mode);
804 - return; // Return early since we found explicit mode
805 - }
806 - // Check for fallback response chat mode
807 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
808 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
809 - return; // Return early since we found explicit mode
810 - }
811 -
812 - // Only do text-based detection if no explicit mode was provided
813 - // Check for specific AI chatbot response text
814 - if (responseText === 'You are now chatting with the AI chatbot.' ||
815 - responseText.includes('now chatting with the AI') ||
816 - responseText.includes('switched to AI mode') ||
817 - responseText.includes('AI chatbot is now')) {
818 - updateChatModeIndicator('ai');
819 - }
820 - // Check for agent transfer messages
821 - else if (responseText.includes('agent') &&
822 - (responseText.includes('transfer') || responseText.includes('connected'))) {
823 - updateChatModeIndicator('agent');
824 - }
825 -}
826 -
827 -// Function to get bot ID from any element or wrapper
828 -// If element is provided, finds the bot ID from its wrapper
829 -// If no element, returns 'default' (for backward compatibility)
830 -function getMxChatBotId(element) {
831 - if (element) {
832 - return getBotIdFromElement(element);
833 - }
834 - // Fallback: find first chatbot wrapper on page
835 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
836 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
837 -}
838 -
839 -function callMxChat(message, callback, botId) {
840 - botId = botId || getMxChatBotId();
841 -
842 - // Streaming fallbacks land here: drop any leftover stream handle and
843 - // return the button to its send state (no-op for plain non-stream turns).
844 - if (mxchatActiveStreams[botId]) {
845 - delete mxchatActiveStreams[botId];
846 - }
847 - mxchatRestoreSendButton(botId);
848 -
849 - // Store the message in case we need to retry after session reset
850 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
851 -
852 - // Get page context if contextual awareness is enabled
853 - const pageContext = getPageContext();
854 -
855 - // Get instance for session start timestamp (used when persistence is OFF)
856 - var instance = MxChatInstances.get(botId);
857 -
858 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
859 - // and returns the guaranteed-present session id from the in-memory instance even when
860 - // cookie/localStorage writes are silently blocked by the browser.
861 - var sessionId = MxChatInstances.ensureSession(botId);
862 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
863 - // Last-resort generation to ensure we never POST a null marker.
864 - sessionId = generateSessionId();
865 - MxChatInstances.setChatSession(botId, sessionId);
866 - }
867 -
868 - // Wait for the page-cache nonce refresh to complete before firing the
869 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
870 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
871 - // callback guarantees we read the fresh value. See plan-c5457f.
872 - refreshNonceIfNeeded(function() {
873 - // Prepare AJAX data
874 - const ajaxData = {
875 - action: 'mxchat_handle_chat_request',
876 - message: message,
877 - session_id: sessionId,
878 - nonce: mxchatChat.nonce,
879 - current_page_url: window.location.href,
880 - current_page_title: document.title,
881 - bot_id: botId,
882 - // Pass session start timestamp so AI context matches what user sees
883 - session_start_timestamp: instance.sessionStartTimestamp || 0
884 - };
885 -
886 - // Add page context if available
887 - if (pageContext) {
888 - ajaxData.page_context = JSON.stringify(pageContext);
889 - }
890 -
891 - // CHECK FOR VISION FLAGS AND ADD THEM
892 - if (window.mxchatVisionProcessed) {
893 - ajaxData.vision_processed = true;
894 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
895 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
896 - // Clear the flags after use
897 - window.mxchatVisionProcessed = false;
898 - window.mxchatOriginalMessage = null;
899 - window.mxchatVisionImagesCount = 0;
900 - }
901 -
902 - $.ajax({
903 - url: mxchatChat.ajax_url,
904 - type: 'POST',
905 - dataType: 'json',
906 - data: ajaxData,
907 - success: function(response) {
908 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
909 - if (response.chat_mode) {
910 - updateChatModeIndicator(response.chat_mode, botId);
911 - }
912 -
913 - // Also check in data property if response is wrapped
914 - if (response.data && response.data.chat_mode) {
915 - updateChatModeIndicator(response.data.chat_mode, botId);
916 - }
917 -
918 - // SECURITY FIX: Check for errors FIRST before checking for success
919 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
920 - if (response.success === false || (response.data && response.data.error_message)) {
921 - let errorMessage = "";
922 - let errorCode = "";
923 -
924 - // Check various possible error locations in the response
925 - if (response.data && response.data.error_message) {
926 - errorMessage = response.data.error_message;
927 - errorCode = response.data.error_code || "";
928 - } else if (response.error_message) {
929 - errorMessage = response.error_message;
930 - errorCode = response.error_code || "";
931 - } else if (response.message) {
932 - errorMessage = response.message;
933 - } else if (typeof response.data === 'string') {
934 - errorMessage = response.data;
935 - } else {
936 - // Fallback for any other unexpected response format
937 - errorMessage = "An error occurred. Please try again or contact support.";
938 - }
939 -
940 - // Handle session reset action (IP changed, session expired, etc.)
941 - // Silent reset — keep chat UI intact, just get a new session and retry
942 - if (response.data && response.data.action === 'reset_session') {
943 - MxChatInstances.silentResetSession(botId);
944 - // Re-send the original message with the new session (user message is already displayed)
945 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
946 - if (originalMessage) {
947 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
948 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
949 - if (shouldUseStreaming(currentModel)) {
950 - callMxChatStream(originalMessage, function(response) {
951 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
952 - }, botId);
953 - } else {
954 - callMxChat(originalMessage, function(response) {
955 - replaceLastMessage("bot", response, '', [], botId);
956 - }, botId);
957 - }
958 - }
959 - return;
960 - }
961 -
962 - // Format user-friendly error message
963 - let displayMessage = errorMessage;
964 -
965 - // Customize message for admin users
966 - if (mxchatChat.is_admin) {
967 - // For admin users, show more technical details including error code
968 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
969 - }
970 -
971 - replaceLastMessage("bot", displayMessage, '', [], botId);
972 - return; // Exit early for errors
973 - }
974 -
975 - // NOW check if this is a successful response by looking for text, html, or message fields
976 - // This preserves compatibility with your server response format
977 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
978 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
979 -
980 - // Handle successful response - this is your original success handling code
981 -
982 - // Handle other responses
983 - let responseText = response.text || '';
984 - let responseHtml = response.html || '';
985 - let responseMessage = response.message || '';
986 -
987 - // Add PDF filename handling
988 - if (response.data && response.data.filename) {
989 - showActivePdf(response.data.filename, botId);
990 - var instance = MxChatInstances.get(botId);
991 - instance.activePdfFile = response.data.filename;
992 - }
993 -
994 - // Add redirect check here
995 - if (response.redirect_url) {
996 - if (responseText) {
997 - replaceLastMessage("bot", responseText, '', [], botId);
998 - }
999 - setTimeout(() => {
1000 - window.location.href = response.redirect_url;
1001 - }, 1500);
1002 - return;
1003 - }
1004 -
1005 - // Check for live agent response
1006 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1007 - removeThinkingDots(botId);
1008 - updateChatModeIndicator('agent', botId);
1009 - enableChatInput(botId);
1010 - return;
1011 - }
1012 -
1013 - // Handle the message and show notification if chat is hidden
1014 - if (responseText || responseHtml || responseMessage) {
1015 -
1016 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1017 - if (responseText && typeof customMxChatFilter === 'function') {
1018 - responseText = customMxChatFilter(responseText, "response");
1019 - }
1020 - if (responseMessage && typeof customMxChatFilter === 'function') {
1021 - responseMessage = customMxChatFilter(responseMessage, "response");
1022 - }
1023 -
1024 - // Update the messages as before
1025 - if (responseText && responseHtml) {
1026 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
1027 - } else if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
1029 - } else if (responseHtml) {
1030 - replaceLastMessage("bot", "", responseHtml, [], botId);
1031 - } else if (responseMessage) {
1032 - replaceLastMessage("bot", responseMessage, '', [], botId);
1033 - }
1034 -
1035 - // Check if chat is hidden and show notification
1036 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1037 - if ($floatingChatbot.hasClass('hidden')) {
1038 - var $badge = getElement(botId, 'chat-notification-badge');
1039 - if ($badge.length) {
1040 - $badge.show();
1041 - }
1042 - }
1043 - } else {
1044 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1045 - if (response.vectorstore_error) {
1046 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1047 - }
1048 - replaceLastMessage("bot", emptyMsg, '', [], botId);
1049 - }
1050 -
1051 - if (response.message_id) {
1052 - var instance = MxChatInstances.get(botId);
1053 - instance.lastSeenMessageId = response.message_id;
1054 - }
1055 -
1056 - return;
1057 - }
1058 -
1059 - // Fallback for truly unexpected response formats
1060 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
1061 - },
1062 - error: function(xhr, status, error) {
1063 - let errorMessage = "An unexpected error occurred.";
1064 -
1065 - // Try to parse the response if it's JSON
1066 - try {
1067 - const responseJson = JSON.parse(xhr.responseText);
1068 -
1069 - if (responseJson.data && responseJson.data.error_message) {
1070 - errorMessage = responseJson.data.error_message;
1071 - } else if (responseJson.message) {
1072 - errorMessage = responseJson.message;
1073 - }
1074 - } catch (e) {
1075 - // Not JSON or parsing failed, use HTTP status based messages
1076 - if (xhr.status === 0) {
1077 - errorMessage = "Network error: Please check your internet connection.";
1078 - } else if (xhr.status === 403) {
1079 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
1080 - } else if (xhr.status === 404) {
1081 - errorMessage = "API endpoint not found. Please contact support.";
1082 - } else if (xhr.status === 429) {
1083 - errorMessage = "Too many requests. Please try again in a moment.";
1084 - } else if (xhr.status >= 500) {
1085 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
1086 - }
1087 - }
1088 -
1089 - replaceLastMessage("bot", errorMessage, '', [], botId);
1090 - }
1091 - });
1092 - }); // refreshNonceIfNeeded
1093 -}
1094 -
1095 -function callMxChatStream(message, callback, botId) {
1096 - botId = botId || getMxChatBotId();
1097 -
1098 - // Store the message in case we need to retry after session reset
1099 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1100 -
1101 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1102 - if (!isStreamingSupported(currentModel)) {
1103 - callMxChat(message, callback, botId);
1104 - return;
1105 - }
1106 -
1107 - // Get page context if contextual awareness is enabled
1108 - const pageContext = getPageContext();
1109 -
1110 - // Get instance for session start timestamp (used when persistence is OFF)
1111 - var instance = MxChatInstances.get(botId);
1112 -
1113 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1114 - // non-string value via String(), so passing `null` would POST the literal string "null"
1115 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1116 - // a real string even when cookies/localStorage are blocked.
1117 - var streamSessionId = MxChatInstances.ensureSession(botId);
1118 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1119 - streamSessionId = generateSessionId();
1120 - MxChatInstances.setChatSession(botId, streamSessionId);
1121 - }
1122 -
1123 - // Wait for the page-cache nonce refresh before constructing formData (which
1124 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1125 - refreshNonceIfNeeded(function() {
1126 - const formData = new FormData();
1127 - formData.append('action', 'mxchat_stream_chat');
1128 - formData.append('message', message);
1129 - formData.append('session_id', streamSessionId);
1130 - formData.append('nonce', mxchatChat.nonce);
1131 - formData.append('current_page_url', window.location.href);
1132 - formData.append('current_page_title', document.title);
1133 - formData.append('bot_id', botId);
1134 - // Pass session start timestamp so AI context matches what user sees
1135 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1136 -
1137 - // Add page context if available
1138 - if (pageContext) {
1139 - formData.append('page_context', JSON.stringify(pageContext));
1140 - }
1141 -
1142 - // CHECK FOR VISION FLAGS AND ADD THEM
1143 - if (window.mxchatVisionProcessed) {
1144 - formData.append('vision_processed', 'true');
1145 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1146 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1147 - // Clear the flags after use
1148 - window.mxchatVisionProcessed = false;
1149 - window.mxchatOriginalMessage = null;
1150 - window.mxchatVisionImagesCount = 0;
1151 - }
1152 -
1153 - let accumulatedContent = '';
1154 - let testingDataReceived = false;
1155 - let streamingStarted = false;
1156 -
1157 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1158 - // The Stop control (send button swapped in place) aborts both the read
1159 - // loop and the underlying request.
1160 - var streamControl = { controller: new AbortController(), aborted: false };
1161 - mxchatActiveStreams[botId] = streamControl;
1162 - mxchatShowStopButton(botId);
1163 -
1164 - fetch(mxchatChat.ajax_url, {
1165 - method: 'POST',
1166 - body: formData,
1167 - credentials: 'same-origin',
1168 - signal: streamControl.controller.signal
1169 - })
1170 - .then(response => {
1171 - // Store the response for potential fallback handling
1172 - const responseClone = response.clone();
1173 -
1174 - if (!response.ok) {
1175 - // Try to get error details from response
1176 - return responseClone.json().then(errorData => {
1177 - throw { isServerError: true, data: errorData };
1178 - }).catch(() => {
1179 - throw new Error('Network response was not ok');
1180 - });
1181 - }
1182 -
1183 - // Check if response is JSON instead of streaming
1184 - const contentType = response.headers.get('content-type');
1185 - if (contentType && contentType.includes('application/json')) {
1186 - return responseClone.json().then(data => {
1187 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1188 - if (data.chat_mode) {
1189 - updateChatModeIndicator(data.chat_mode, botId);
1190 - }
1191 -
1192 - // Check for testing panel
1193 - if (window.mxchatTestPanelInstance && data.testing_data) {
1194 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1195 - }
1196 -
1197 - // Handle the JSON response directly
1198 - handleNonStreamResponse(data, callback, botId);
1199 - return Promise.resolve(); // Prevent further processing
1200 - });
1201 - }
1202 -
1203 - // Continue with streaming processing
1204 - const reader = response.body.getReader();
1205 - const decoder = new TextDecoder();
1206 - let buffer = '';
1207 -
1208 - function processStream() {
1209 - reader.read().then(({ done, value }) => {
1210 - if (done) {
1211 - // If streaming completed but no content was received, try to get response as fallback
1212 - if (!streamingStarted || !accumulatedContent) {
1213 - // Try to read the response as JSON
1214 - responseClone.text().then(text => {
1215 - try {
1216 - const data = JSON.parse(text);
1217 - if (data.text || data.message || data.html) {
1218 - handleNonStreamResponse(data, callback, botId);
1219 - } else {
1220 - // No valid data, fall back to regular call
1221 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1222 - callMxChat(message, callback, botId);
1223 - }
1224 - } catch (e) {
1225 - // Could not parse, fall back to regular call
1226 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1227 - callMxChat(message, callback, botId);
1228 - }
1229 - }).catch(() => {
1230 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1231 - callMxChat(message, callback, botId);
1232 - });
1233 - return;
1234 - }
1235 -
1236 - // Re-enable chat input when stream ends with content
1237 - enableChatInput(botId);
1238 -
1239 - // Scroll the user's last message to the top now that the
1240 - // bot's full reply has rendered (gives max reading room).
1241 - var $chatBoxDone = getElement(botId, 'chat-box');
1242 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1243 - if ($lastUserMsgDone.length) {
1244 - scrollElementToTop($lastUserMsgDone, botId);
1245 - }
1246 -
1247 - if (callback) {
1248 - callback(accumulatedContent);
1249 - }
1250 - return;
1251 - }
1252 -
1253 - buffer += decoder.decode(value, { stream: true });
1254 - const lines = buffer.split('\n');
1255 - buffer = lines.pop() || '';
1256 -
1257 - for (const line of lines) {
1258 - if (line.startsWith('data: ')) {
1259 - const data = line.substring(6);
1260 -
1261 - if (data === '[DONE]') {
1262 - if (!accumulatedContent) {
1263 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1264 - callMxChat(message, callback, botId);
1265 - return;
1266 - }
1267 -
1268 - // Re-enable chat input after streaming completes
1269 - enableChatInput(botId);
1270 -
1271 - // Scroll the user's last message to the top now
1272 - // that the bot's full reply has rendered.
1273 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1274 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1275 - if ($lastUserMsgStreamDone.length) {
1276 - scrollElementToTop($lastUserMsgStreamDone, botId);
1277 - }
1278 -
1279 - if (callback) {
1280 - callback(accumulatedContent);
1281 - }
1282 - return;
1283 - }
1284 -
1285 - try {
1286 - const json = JSON.parse(data);
1287 -
1288 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1289 - if (json.chat_mode) {
1290 - updateChatModeIndicator(json.chat_mode, botId);
1291 - }
1292 -
1293 - // Handle testing data
1294 - if (json.testing_data && !testingDataReceived) {
1295 - if (window.mxchatTestPanelInstance) {
1296 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1297 - testingDataReceived = true;
1298 - }
1299 - }
1300 - // Handle content streaming
1301 - else if (json.content) {
1302 - streamingStarted = true;
1303 - accumulatedContent += json.content;
1304 - updateStreamingMessage(accumulatedContent, botId);
1305 - }
1306 - // Handle complete response in stream (fallback response)
1307 - else if (json.text || json.message || json.html) {
1308 - handleNonStreamResponse(json, callback, botId);
1309 - return;
1310 - }
1311 - // Handle errors
1312 - else if (json.error) {
1313 -
1314 - // Get error message from various possible fields
1315 - let errorMessage = json.error_message || json.message || json.text ||
1316 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1317 -
1318 - // Re-enable chat input on error
1319 - enableChatInput(botId);
1320 -
1321 - // Display the error directly in the chat
1322 - replaceLastMessage("bot", errorMessage, '', [], botId);
1323 -
1324 - if (callback) {
1325 - callback(errorMessage);
1326 - }
1327 - return;
1328 - }
1329 - } catch (e) {
1330 - // SSE data parsing error - silently continue
1331 - }
1332 - }
1333 - }
1334 -
1335 - processStream();
1336 - }).catch(streamError => {
1337 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1338 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1339 - callMxChat(message, callback, botId);
1340 - });
1341 - }
1342 -
1343 - processStream();
1344 - })
1345 - .catch(error => {
1346 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1347 - // Check if we have server error data with chat mode
1348 - if (error && error.isServerError && error.data) {
1349 - // Check for chat mode in error data
1350 - if (error.data.chat_mode) {
1351 - updateChatModeIndicator(error.data.chat_mode, botId);
1352 - }
1353 -
1354 - handleNonStreamResponse(error.data, callback, botId);
1355 - } else {
1356 - // Only fall back to regular call if we don't have any response data
1357 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1358 - callMxChat(message, callback, botId);
1359 - }
1360 - });
1361 - }); // refreshNonceIfNeeded
1362 -}
1363 -
1364 -// Helper function to handle non-streaming responses
1365 -function handleNonStreamResponse(data, callback, botId) {
1366 - botId = botId || 'default';
1367 -
1368 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1369 - if (data.chat_mode) {
1370 - updateChatModeIndicator(data.chat_mode, botId);
1371 - }
1372 -
1373 - // Also check in data property if response is wrapped
1374 - if (data.data && data.data.chat_mode) {
1375 - updateChatModeIndicator(data.data.chat_mode, botId);
1376 - }
1377 -
1378 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1379 - // This prevents a visual gap between thinking dots disappearing and content appearing
1380 -
1381 - // SECURITY FIX: Check for errors FIRST
1382 - if (data.success === false || (data.data && data.data.error_message)) {
1383 - let errorMessage = "";
1384 - let errorCode = "";
1385 -
1386 - // Check various possible error locations
1387 - if (data.data && data.data.error_message) {
1388 - errorMessage = data.data.error_message;
1389 - errorCode = data.data.error_code || "";
1390 - } else if (data.error_message) {
1391 - errorMessage = data.error_message;
1392 - errorCode = data.error_code || "";
1393 - } else if (data.message) {
1394 - errorMessage = data.message;
1395 - } else if (typeof data.data === 'string') {
1396 - errorMessage = data.data;
1397 - } else {
1398 - errorMessage = "An error occurred. Please try again or contact support.";
1399 - }
1400 -
1401 - // Handle session reset action (IP changed, session expired, etc.)
1402 - // Silent reset — keep chat UI intact, just get a new session and retry
1403 - if (data.data && data.data.action === 'reset_session') {
1404 - MxChatInstances.silentResetSession(botId);
1405 - // Re-send the original message with the new session (user message is already displayed)
1406 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1407 - if (originalMessage) {
1408 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1409 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1410 - if (shouldUseStreaming(currentModel)) {
1411 - callMxChatStream(originalMessage, callback, botId);
1412 - } else {
1413 - callMxChat(originalMessage, callback, botId);
1414 - }
1415 - }
1416 - return;
1417 - }
1418 -
1419 - // Format user-friendly error message
1420 - let displayMessage = errorMessage;
1421 - if (mxchatChat.is_admin) {
1422 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1423 - }
1424 -
1425 - replaceLastMessage("bot", displayMessage, '', [], botId);
1426 -
1427 - if (callback) {
1428 - callback('');
1429 - }
1430 - return; // Exit early for errors
1431 - }
1432 -
1433 - // Check for live agent response
1434 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1435 - removeThinkingDots(botId);
1436 - // Also remove any leftover bot-message that lost its temporary-message class
1437 - var $chatBox = getElement(botId, 'chat-box');
1438 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1439 - updateChatModeIndicator('agent', botId);
1440 - enableChatInput(botId);
1441 - if (callback) {
1442 - callback('');
1443 - }
1444 - return;
1445 - }
1446 -
1447 - // Handle different response formats
1448 - if (data.text || data.html || data.message) {
1449 -
1450 - // Apply response hooks
1451 - if (data.text && typeof customMxChatFilter === 'function') {
1452 - data.text = customMxChatFilter(data.text, "response");
1453 - }
1454 - if (data.message && typeof customMxChatFilter === 'function') {
1455 - data.message = customMxChatFilter(data.message, "response");
1456 - }
1457 -
1458 - // Display the response
1459 - if (data.text && data.html) {
1460 - replaceLastMessage("bot", data.text, data.html, [], botId);
1461 - } else if (data.text) {
1462 - replaceLastMessage("bot", data.text, '', [], botId);
1463 - } else if (data.html) {
1464 - replaceLastMessage("bot", "", data.html, [], botId);
1465 - } else if (data.message) {
1466 - replaceLastMessage("bot", data.message, '', [], botId);
1467 - }
1468 - }
1469 -
1470 - // Handle other response properties
1471 - if (data.data && data.data.filename) {
1472 - showActivePdf(data.data.filename, botId);
1473 - var instance = MxChatInstances.get(botId);
1474 - instance.activePdfFile = data.data.filename;
1475 - }
1476 -
1477 - if (data.redirect_url) {
1478 - setTimeout(() => {
1479 - window.location.href = data.redirect_url;
1480 - }, 1500);
1481 - }
1482 -
1483 - // Ensure chat input is re-enabled (safety net for edge cases)
1484 - enableChatInput(botId);
1485 -
1486 - if (callback) {
1487 - callback(data.text || data.message || '');
1488 - }
1489 -}
1490 -
1491 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1492 -function updateChatModeIndicator(mode, botId) {
1493 - botId = botId || 'default';
1494 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1495 - if (indicator) {
1496 - const oldText = indicator.textContent;
1497 -
1498 - if (mode === 'agent') {
1499 - indicator.textContent = 'Live Agent';
1500 - startPolling(botId);
1501 - } else {
1502 - // Everything else is AI mode
1503 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1504 - indicator.textContent = customAiText;
1505 - stopPolling(botId);
1506 - }
1507 -
1508 - // Force immediate DOM update and reflow
1509 - if (oldText !== indicator.textContent) {
1510 - // Force a reflow to ensure the change is visible immediately
1511 - indicator.style.display = 'none';
1512 - indicator.offsetHeight; // Trigger reflow
1513 - indicator.style.display = '';
1514 -
1515 - // Double-check after a brief moment to ensure the change stuck
1516 - setTimeout(() => {
1517 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1518 - indicator.textContent = 'Live Agent';
1519 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1520 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1521 - indicator.textContent = customAiText;
1522 - }
1523 - }, 50);
1524 - }
1525 - }
1526 -}
1527 -
1528 -// Function to update message during streaming
1529 -function updateStreamingMessage(content, botId) {
1530 - botId = botId || 'default';
1531 -
1532 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1533 - if (typeof customMxChatFilter === 'function') {
1534 - content = customMxChatFilter(content, "response");
1535 - }
1536 -
1537 - const formattedContent = linkify(content);
1538 -
1539 - // Find the temporary message in this bot's chat box
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1542 -
1543 - if (tempMessage.length) {
1544 - // Update existing message
1545 - tempMessage.html(formattedContent);
1546 - } else {
1547 - // Create new temporary message if it doesn't exist
1548 - appendMessage("bot", content, '', [], true, botId);
1549 - }
1550 -}
1551 -
1552 -function isStreamingSupported(model) {
1553 - if (!model) return false;
1554 -
1555 - const modelPrefix = model.split('-')[0].toLowerCase();
1556 -
1557 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1558 - const isSupported = modelPrefix === 'gpt' ||
1559 - modelPrefix === 'o1' ||
1560 - modelPrefix === 'claude' ||
1561 - modelPrefix === 'grok' ||
1562 - modelPrefix === 'deepseek' ||
1563 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1564 -
1565 - return isSupported;
1566 -}
1567 -
1568 -// Update the event handlers to use the correct function names (using event delegation)
1569 -// Use class-based selectors for multi-instance support
1570 -$(document).on('click', '.send-button', function() {
1571 - var botId = getBotIdFromElement(this);
1572 - // While a response is streaming the button is a Stop control.
1573 - if (this.classList.contains('mxchat-stop-mode')) {
1574 - // Same click that just started this stream (an add-on's direct handler
1575 - // ran before this delegated one) — not a Stop press. See
1576 - // mxchatShowStopButton for the full story (plan-4bba64).
1577 - if (this.__mxchatStopJustShown) return;
1578 - mxchatStopStreaming(botId);
1579 - return;
1580 - }
1581 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1582 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1583 - disableChatInput(botId);
1584 - }
1585 - sendMessage(botId);
1586 -});
1587 -
1588 -// Override enter key handler (using event delegation)
1589 -$(document).on('keypress', '.chat-input', function(e) {
1590 - if (e.which == 13 && !e.shiftKey) {
1591 - e.preventDefault();
1592 - var botId = getBotIdFromElement(this);
1593 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1594 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1595 - disableChatInput(botId);
1596 - }
1597 - sendMessage(botId);
1598 - }
1599 -});
1600 -
1601 -// Builds the list of overflow-menu items for a given bot.
1602 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1603 -function mxchatGetHeaderMenuItems(botId) {
1604 - var items = [];
1605 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1606 -
1607 - // The `print_button_*` keys still gate this item for back-compat with
1608 - // existing user options. The action is now a transcript download, not print.
1609 - if (settings.print_button_enabled === 'on') {
1610 - items.push({
1611 - id: 'download-transcript',
1612 - label: settings.print_button_label || 'Download Transcript',
1613 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1614 - action: function() {
1615 - mxchatDownloadTranscript(botId);
1616 - }
1617 - });
1618 - }
1619 -
1620 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1621 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1622 - // without the site owner disabling chat persistence globally. Default OFF;
1623 - // gated by the reset_chat_enabled option. plan ac2e81.
1624 - if (settings.reset_chat_enabled === 'on') {
1625 - items.push({
1626 - id: 'reset-chat',
1627 - label: settings.reset_chat_label || 'Start new chat',
1628 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1629 - action: function() {
1630 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1631 - if (window.confirm(confirmMsg)) {
1632 - MxChatInstances.resetChatSession(botId);
1633 - }
1634 - }
1635 - });
1636 - }
1637 -
1638 - return items;
1639 -}
1640 -
1641 -// Builds a clean markdown transcript of the current conversation and triggers
1642 -// a file download. Used by the "Download Transcript" menu item.
1643 -function mxchatDownloadTranscript(botId) {
1644 - var $chatBox = getElement(botId, 'chat-box');
1645 - if (!$chatBox || !$chatBox.length) return;
1646 -
1647 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1648 - var headerTitle = settings.print_header_title || 'Chat transcript';
1649 - var now = new Date();
1650 - var stamp = now.toLocaleString();
1651 -
1652 - var lines = [];
1653 - lines.push('# ' + headerTitle);
1654 - lines.push('');
1655 - lines.push('Exported: ' + stamp);
1656 - lines.push('');
1657 - lines.push('---');
1658 - lines.push('');
1659 -
1660 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1661 - var $msg = $(this);
1662 - // Skip thinking placeholders and any in-flight temporary messages.
1663 - if ($msg.find('.thinking-dots').length) return;
1664 - if ($msg.hasClass('temporary-message')) return;
1665 -
1666 - var sender;
1667 - if ($msg.hasClass('user-message')) sender = 'User';
1668 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1669 - else sender = 'AI Agent';
1670 -
1671 - // Strip interactive UI from the cloned message so we get the conversation text.
1672 - var $clone = $msg.clone();
1673 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1674 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1675 - if (!text) return;
1676 -
1677 - lines.push('**' + sender + '**');
1678 - lines.push('');
1679 - lines.push(text);
1680 - lines.push('');
1681 - });
1682 -
1683 - var content = lines.join('\n');
1684 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1685 - var fname = 'mxchat-transcript-' + iso + '.md';
1686 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1687 - var url = URL.createObjectURL(blob);
1688 - var a = document.createElement('a');
1689 - a.href = url;
1690 - a.download = fname;
1691 - a.style.display = 'none';
1692 - document.body.appendChild(a);
1693 - a.click();
1694 - setTimeout(function() {
1695 - if (a.parentNode) a.parentNode.removeChild(a);
1696 - URL.revokeObjectURL(url);
1697 - }, 100);
1698 -}
1699 -
1700 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1701 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1702 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1703 -function mxchatSyncMenuColors(botId, $wrap) {
1704 - if (!$wrap || !$wrap.length) return;
1705 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1706 - if (!$bot.length) return;
1707 - var cs = window.getComputedStyle($bot[0]);
1708 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1709 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1710 - }
1711 - // Bot text color usually lives on a child div, not .bot-message itself.
1712 - var $textChild = $bot.find('[style*="color"]').first();
1713 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1714 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1715 -}
1716 -
1717 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1718 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1719 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1720 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1721 -// a rebuild before init (never happens, but harmless) just skips it.
1722 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1723 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1724 - var $menu = $wrap.find('.mxchat-header-menu');
1725 - var items = mxchatGetHeaderMenuItems(botId);
1726 -
1727 - $menu.empty();
1728 -
1729 - if (!items.length) {
1730 - $trigger.hide();
1731 - $menu.hide();
1732 - return;
1733 - }
1734 -
1735 - // Clear any inline display:none a previous zero-item render left behind —
1736 - // open/close visibility is governed by the hidden prop + is-open class.
1737 - $trigger.css('display', '');
1738 - $menu.css('display', '');
1739 -
1740 - items.forEach(function(item, idx) {
1741 - var $btn = $('<button>', {
1742 - type: 'button',
1743 - 'class': 'mxchat-menu-item',
1744 - 'role': 'menuitem',
1745 - 'tabindex': '-1',
1746 - 'data-menu-id': item.id,
1747 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1748 - '<span class="mxchat-menu-item-label"></span>'
1749 - });
1750 - $btn.find('.mxchat-menu-item-label').text(item.label);
1751 - $btn.on('click', function(e) {
1752 - e.preventDefault();
1753 - e.stopPropagation();
1754 - if (closeMenuFn) closeMenuFn();
1755 - try { item.action(); } catch (err) { /* no-op */ }
1756 - });
1757 - $menu.append($btn);
1758 - });
1759 -}
1760 -
1761 -// Re-render every menu on the page after a dynamic-settings merge
1762 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1763 -// swapping items under the user mid-interaction yanks focus — and the
1764 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1765 -function mxchatRebuildHeaderMenus() {
1766 - $('.mxchat-header-menu-wrap').each(function() {
1767 - var $wrap = $(this);
1768 - var botId = $wrap.data('bot-id');
1769 - if (!botId) return;
1770 - if (!$wrap.data('mxchatMenuReady')) {
1771 - mxchatInitHeaderMenu(botId);
1772 - return;
1773 - }
1774 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1775 - $wrap.data('mxchatMenuRebuildPending', true);
1776 - return;
1777 - }
1778 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1779 - });
1780 -}
1781 -
1782 -// One-time per-widget init: renders menu items, wires open/close,
1783 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1784 -// trigger. Wiring happens even when there are zero items at init, so a
1785 -// later dynamic-settings rebuild that adds items has a working trigger.
1786 -function mxchatInitHeaderMenu(botId) {
1787 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1788 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1789 -
1790 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1791 - var $menu = $wrap.find('.mxchat-header-menu');
1792 -
1793 - // Initial color sync — covers normal page load.
1794 - mxchatSyncMenuColors(botId, $wrap);
1795 -
1796 - function openMenu() {
1797 - // Re-sync each open in case the active theme changed since init.
1798 - mxchatSyncMenuColors(botId, $wrap);
1799 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1800 - $trigger.attr('aria-expanded', 'true');
1801 - // Focus the first item for keyboard users
1802 - setTimeout(function() {
1803 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1804 - }, 0);
1805 - }
1806 - function closeMenu(returnFocus) {
1807 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1808 - $trigger.attr('aria-expanded', 'false');
1809 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1810 - if (returnFocus) $trigger.trigger('focus');
1811 - // A dynamic-settings rebuild that arrived while the menu was open
1812 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1813 - if ($wrap.data('mxchatMenuRebuildPending')) {
1814 - $wrap.removeData('mxchatMenuRebuildPending');
1815 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1816 - }
1817 - }
1818 -
1819 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1820 - // click-to-collapse handler does not fire.
1821 - $trigger.on('click', function(e) {
1822 - e.preventDefault();
1823 - e.stopPropagation();
1824 - if ($menu.hasClass('is-open')) closeMenu();
1825 - else openMenu();
1826 - });
1827 -
1828 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1829 - $menu.on('click', function(e) {
1830 - e.stopPropagation();
1831 - });
1832 -
1833 - // Outside click closes the menu.
1834 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1835 - if (!$menu.hasClass('is-open')) return;
1836 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1837 - closeMenu();
1838 - });
1839 -
1840 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1841 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1842 - var $items = $menu.find('.mxchat-menu-item');
1843 - var idx = $items.index(this);
1844 - if (e.key === 'Escape') {
1845 - e.preventDefault();
1846 - closeMenu(true);
1847 - } else if (e.key === 'ArrowDown') {
1848 - e.preventDefault();
1849 - var $next = $items.eq((idx + 1) % $items.length);
1850 - $items.attr('tabindex', '-1');
1851 - $next.attr('tabindex', '0').trigger('focus');
1852 - } else if (e.key === 'ArrowUp') {
1853 - e.preventDefault();
1854 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1855 - $items.attr('tabindex', '-1');
1856 - $prev.attr('tabindex', '0').trigger('focus');
1857 - } else if (e.key === 'Enter' || e.key === ' ') {
1858 - e.preventDefault();
1859 - $(this).trigger('click');
1860 - }
1861 - });
1862 - $trigger.on('keydown', function(e) {
1863 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1864 - e.preventDefault();
1865 - closeMenu(true);
1866 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1867 - e.preventDefault();
1868 - openMenu();
1869 - }
1870 - });
1871 -
1872 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1873 - // then do the initial item render.
1874 - $wrap.data('mxchatMenuClose', closeMenu);
1875 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1876 -
1877 - $wrap.data('mxchatMenuReady', true);
1878 -}
1879 -
1880 -// Initialize header menus for every rendered widget on DOM ready.
1881 -$(function() {
1882 - $('.mxchat-header-menu-wrap').each(function() {
1883 - var botId = $(this).data('bot-id');
1884 - if (botId) mxchatInitHeaderMenu(botId);
1885 - });
1886 -
1887 - // Embedded (non-floating) widgets are open from the moment the page
1888 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1889 - // widgets refresh on first launcher open instead.
1890 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1891 - return !$(this).closest('.floating-chatbot').length;
1892 - }).length > 0;
1893 - if (hasEmbeddedWidget) {
1894 - mxchatRefreshDynamicSettings();
1895 - }
1896 -});
1897 -
1898 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1899 - try {
1900 - // Determine styles based on sender type
1901 - let messageClass, bgColor, fontColor;
1902 -
1903 - if (sender === "user") {
1904 - messageClass = "user-message";
1905 - bgColor = userMessageBgColor;
1906 - fontColor = userMessageFontColor;
1907 - // Only sanitize user input
1908 - messageText = sanitizeUserInput(messageText);
1909 - } else if (sender === "agent") {
1910 - messageClass = "agent-message";
1911 - bgColor = liveAgentMessageBgColor;
1912 - fontColor = liveAgentMessageFontColor;
1913 - } else {
1914 - messageClass = "bot-message";
1915 - bgColor = botMessageBgColor;
1916 - fontColor = botMessageFontColor;
1917 - }
1918 -
1919 - const messageDiv = $('<div>')
1920 - .addClass(messageClass)
1921 - .attr('dir', 'auto');
1922 -
1923 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1924 - var skipColors = shouldSkipInlineColors(botId);
1925 - if (skipColors) {
1926 - messageDiv.css({
1927 - 'margin-bottom': '1em'
1928 - });
1929 - } else {
1930 - messageDiv.css({
1931 - 'background': bgColor,
1932 - 'color': fontColor,
1933 - 'margin-bottom': '1em'
1934 - });
1935 - }
1936 -
1937 - // Process the message content - always run linkify to convert markdown
1938 - // links and format text. linkify() handles existing HTML safely via
1939 - // negative lookaheads that skip URLs already inside <a> tags.
1940 - let fullMessage = linkify(messageText);
1941 -
1942 - // Add images if provided
1943 - if (images && images.length > 0) {
1944 - fullMessage += '<div class="image-gallery" dir="auto">';
1945 - images.forEach(img => {
1946 - const safeTitle = sanitizeUserInput(img.title);
1947 - const safeUrl = encodeURI(img.image_url);
1948 - const safeThumbnail = encodeURI(img.thumbnail_url);
1949 -
1950 - fullMessage += `
1951 - <div style="margin-bottom: 10px;">
1952 - <strong>${safeTitle}</strong><br>
1953 - <a href="${safeUrl}" target="_blank">
1954 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1955 - </a>
1956 - </div>`;
1957 - });
1958 - fullMessage += '</div>';
1959 - }
1960 -
1961 - // Append HTML content if provided
1962 - if (messageHtml && sender !== "user") {
1963 - // Only add line breaks if there's actual text content before the HTML
1964 - if (fullMessage && fullMessage.trim()) {
1965 - fullMessage += '<br><br>' + messageHtml;
1966 - } else {
1967 - fullMessage = messageHtml;
1968 - }
1969 - }
1970 -
1971 - messageDiv.html(fullMessage);
1972 -
1973 - if (isTemporary) {
1974 - messageDiv.addClass('temporary-message');
1975 - }
1976 -
1977 - // Append to the correct chatbot instance's chat-box
1978 - var $chatBox = getElement(botId, 'chat-box');
1979 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1980 - // FIXED: Use event delegation for link tracking
1981 - if (sender === "bot" || sender === "agent") {
1982 - attachLinkTracking(messageDiv, messageText, botId);
1983 - }
1984 -
1985 - if (sender === "bot") {
1986 - const lastUserMessage = $chatBox.find('.user-message').last();
1987 - if (lastUserMessage.length) {
1988 - scrollElementToTop(lastUserMessage, botId);
1989 - }
1990 - }
1991 -
1992 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1993 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1994 - }
1995 - });
1996 -
1997 - if (messageText.id) {
1998 - var instance = MxChatInstances.get(botId);
1999 - instance.lastSeenMessageId = messageText.id;
2000 - hideNotification(botId);
2001 - }
2002 - } catch (error) {
2003 - // Error rendering message - silently continue
2004 - }
2005 -}
2006 -
2007 -// Helper function to attach link tracking with proper event handling
2008 -function attachLinkTracking(messageDiv, messageText, botId) {
2009 - botId = botId || 'default';
2010 - // Use a slight delay to ensure DOM is ready
2011 - setTimeout(function() {
2012 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2013 -
2014 - links.each(function() {
2015 - const $link = $(this);
2016 - const originalHref = $link.attr('href');
2017 -
2018 - // Mark as tracked to avoid duplicate handlers
2019 - $link.attr('data-tracked', 'true');
2020 -
2021 - // Only track external URLs
2022 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2023 - // Remove any existing click handlers first
2024 - $link.off('click.tracking');
2025 -
2026 - // Add new click handler with namespace
2027 - $link.on('click.tracking', function(e) {
2028 - e.preventDefault();
2029 - e.stopPropagation();
2030 -
2031 - const messageContext = typeof messageText === 'string'
2032 - ? messageText.substring(0, 200)
2033 - : '';
2034 -
2035 - // Track the click
2036 - $.ajax({
2037 - url: mxchatChat.ajax_url,
2038 - type: 'POST',
2039 - data: {
2040 - action: 'mxchat_track_url_click',
2041 - session_id: getChatSession(botId),
2042 - url: originalHref,
2043 - message_context: messageContext,
2044 - nonce: mxchatChat.nonce
2045 - },
2046 - complete: function() {
2047 - // Always redirect, even if tracking fails
2048 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2049 - window.open(originalHref, '_blank');
2050 - } else {
2051 - window.location.href = originalHref;
2052 - }
2053 - }
2054 - });
2055 -
2056 - return false; // Extra insurance to prevent default
2057 - });
2058 - }
2059 - });
2060 - }, 100); // Small delay to ensure DOM is ready
2061 -}
2062 -
2063 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2064 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2065 - var $chatBox = getElement(botId, 'chat-box');
2066 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2067 -
2068 - // Determine styles
2069 - let bgColor, fontColor;
2070 - if (sender === "user") {
2071 - bgColor = userMessageBgColor;
2072 - fontColor = userMessageFontColor;
2073 - } else if (sender === "agent") {
2074 - bgColor = liveAgentMessageBgColor;
2075 - fontColor = liveAgentMessageFontColor;
2076 - } else {
2077 - bgColor = botMessageBgColor;
2078 - fontColor = botMessageFontColor;
2079 - }
2080 -
2081 - // Always run linkify to convert markdown links and format text.
2082 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2083 - // to avoid double-processing URLs that are already inside <a> tags).
2084 - var fullMessage = linkify(responseText);
2085 -
2086 - if (responseHtml) {
2087 - // Only add line breaks if there's actual text content before the HTML
2088 - if (fullMessage && fullMessage.trim()) {
2089 - fullMessage += '<br><br>' + responseHtml;
2090 - } else {
2091 - fullMessage = responseHtml;
2092 - }
2093 - }
2094 -
2095 - if (images.length > 0) {
2096 - fullMessage += '<div class="image-gallery" dir="auto">';
2097 - images.forEach(img => {
2098 - fullMessage += `
2099 - <div style="margin-bottom: 10px;">
2100 - <strong>${img.title}</strong><br>
2101 - <a href="${img.image_url}" target="_blank">
2102 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2103 - </a>
2104 - </div>`;
2105 - });
2106 - fullMessage += '</div>';
2107 - }
2108 -
2109 - if (lastMessageDiv.length) {
2110 - // Replace content immediately to prevent visual gap between thinking dots and response
2111 - lastMessageDiv
2112 - .html(fullMessage)
2113 - .removeClass('bot-message user-message temporary-message')
2114 - .addClass(messageClass)
2115 - .attr('dir', 'auto');
2116 -
2117 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2118 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2119 - if (!skipColors) {
2120 - lastMessageDiv.css({
2121 - 'background-color': bgColor,
2122 - 'color': fontColor,
2123 - });
2124 - }
2125 -
2126 - // Handle link tracking and scroll
2127 - if (sender === "bot" || sender === "agent") {
2128 - attachLinkTracking(lastMessageDiv, responseText, botId);
2129 -
2130 - const lastUserMessage = $chatBox.find('.user-message').last();
2131 - if (lastUserMessage.length) {
2132 - scrollElementToTop(lastUserMessage, botId);
2133 - }
2134 - // Show notification if chat is hidden
2135 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2136 - if ($floatingChatbot.hasClass('hidden')) {
2137 - showNotification(botId);
2138 - }
2139 - }
2140 -
2141 - // Re-enable chat input after response is displayed
2142 - enableChatInput(botId);
2143 -
2144 - if (sender === "bot" || sender === "agent") {
2145 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2146 - }
2147 - } else {
2148 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2149 - // Re-enable chat input after response is displayed
2150 - enableChatInput(botId);
2151 - }
2152 -}
2153 -
2154 -
2155 - function appendThinkingMessage(botId) {
2156 - botId = botId || 'default';
2157 -
2158 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2159 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2160 - if (indicator && indicator.textContent === 'Live Agent') {
2161 - return;
2162 - }
2163 -
2164 - var $chatBox = getElement(botId, 'chat-box');
2165 -
2166 - // Remove any existing thinking dots in this bot's chat first
2167 - $chatBox.find('.thinking-dots').remove();
2168 -
2169 - // Check if we should skip inline colors (AI theme is active)
2170 - var skipColors = shouldSkipInlineColors(botId);
2171 -
2172 - // Retrieve the bot message font color and background color
2173 - var botMessageFontColor = mxchatChat.bot_message_font_color;
2174 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
2175 -
2176 - // Build thinking dots HTML - skip inline colors if AI theme is active
2177 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2178 - var thinkingHtml = '<div class="thinking-dots-container">' +
2179 - '<div class="thinking-dots">' +
2180 - '<span class="dot"' + dotStyle + '></span>' +
2181 - '<span class="dot"' + dotStyle + '></span>' +
2182 - '<span class="dot"' + dotStyle + '></span>' +
2183 - '</div>' +
2184 - '</div>';
2185 -
2186 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2187 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2188 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2189 - scrollToBottom(botId);
2190 - }
2191 -
2192 - function removeThinkingDots(botId) {
2193 - botId = botId || 'default';
2194 - var $chatBox = getElement(botId, 'chat-box');
2195 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2196 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2197 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2198 - }
2199 -
2200 - // ====================================
2201 - // TEXT FORMATTING & PROCESSING
2202 - // ====================================
2203 -
2204 - function linkify(inputText) {
2205 - if (!inputText) {
2206 - return '';
2207 - }
2208 -
2209 - // Helper function to check if URL is already encoded
2210 - function isUrlEncoded(url) {
2211 - // Check for % followed by exactly 2 hex digits
2212 - return /%[0-9a-fA-F]{2}/.test(url);
2213 - }
2214 -
2215 - // Helper function to safely encode URLs only if needed
2216 - function safeEncodeUrl(url) {
2217 - // If URL already contains encoded characters, return as-is
2218 - if (isUrlEncoded(url)) {
2219 - return url;
2220 - }
2221 - // Otherwise, encode it
2222 - return encodeURI(url);
2223 - }
2224 -
2225 - // Process markdown headers FIRST
2226 - let processedText = formatMarkdownHeaders(inputText);
2227 -
2228 - // Process text styling (bold, italic, strikethrough)
2229 - processedText = formatTextStyling(processedText);
2230 -
2231 - // Process code blocks BEFORE processing links
2232 - processedText = formatCodeBlocks(processedText);
2233 -
2234 - // Process markdown tables BEFORE converting newlines to paragraphs
2235 - processedText = formatMarkdownTables(processedText);
2236 -
2237 - // NOW convert to paragraphs
2238 - processedText = convertNewlinesToBreaks(processedText);
2239 -
2240 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2241 - // This prevents them from being processed as markdown links
2242 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2243 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2244 - // Clean the URL of any trailing punctuation
2245 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2246 - const safeUrl = safeEncodeUrl(cleanUrl);
2247 - // Return as a proper link without the brackets
2248 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2249 - });
2250 -
2251 - // Process markdown links: [text](url) and [](url)
2252 - // Uses balanced parenthesis matching to handle URLs containing parens
2253 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2254 - processedText = (function(input) {
2255 - var result = '';
2256 - var i = 0;
2257 - while (i < input.length) {
2258 - // Look for [ at current position
2259 - if (input[i] === '[') {
2260 - // Find closing ]
2261 - var closeBracket = input.indexOf(']', i + 1);
2262 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2263 - result += input[i];
2264 - i++;
2265 - continue;
2266 - }
2267 - var linkText = input.substring(i + 1, closeBracket);
2268 - // Check if URL starts with http
2269 - var urlStart = closeBracket + 2;
2270 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2271 - result += input[i];
2272 - i++;
2273 - continue;
2274 - }
2275 - // Find balanced closing paren
2276 - var depth = 1;
2277 - var j = urlStart;
2278 - while (j < input.length && depth > 0) {
2279 - if (input[j] === '(') depth++;
2280 - else if (input[j] === ')') depth--;
2281 - if (depth > 0) j++;
2282 - }
2283 - if (depth !== 0) {
2284 - result += input[i];
2285 - i++;
2286 - continue;
2287 - }
2288 - var url = input.substring(urlStart, j);
2289 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2290 - var encodedUrl = safeEncodeUrl(cleanUrl);
2291 - if (!linkText || !linkText.trim()) {
2292 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2293 - } else {
2294 - var safeText = sanitizeUserInput(linkText);
2295 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2296 - }
2297 - i = j + 1; // Skip past the closing )
2298 - } else {
2299 - result += input[i];
2300 - i++;
2301 - }
2302 - }
2303 - return result;
2304 - })(processedText);
2305 -
2306 - // Process phone numbers: [text](tel:number)
2307 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2308 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2309 - const safePhone = safeEncodeUrl(phone);
2310 - const safeText = sanitizeUserInput(text);
2311 - return `<a href="${safePhone}">${safeText}</a>`;
2312 - });
2313 -
2314 - // Process mailto links: [text](mailto:email)
2315 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2316 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2317 - const safeMailto = safeEncodeUrl(mailto);
2318 - const safeText = sanitizeUserInput(text);
2319 - return `<a href="${safeMailto}">${safeText}</a>`;
2320 - });
2321 -
2322 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2323 - // Updated pattern to be more careful about what it matches
2324 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2325 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2326 - // Extra check: make sure this isn't already linked
2327 - if (match.includes('href=') || match.includes('</a>')) {
2328 - return match;
2329 - }
2330 -
2331 - // Clean trailing punctuation
2332 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2333 - const safeUrl = safeEncodeUrl(cleanUrl);
2334 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2335 - });
2336 -
2337 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2338 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2339 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2340 - // Extra check: make sure this isn't already linked
2341 - if (match.includes('href=') || match.includes('</a>')) {
2342 - return match;
2343 - }
2344 -
2345 - // Clean trailing punctuation
2346 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2347 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2348 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2349 - });
2350 -
2351 - return processedText;
2352 -}
2353 -
2354 - function formatMarkdownHeaders(text) {
2355 - // Handle h1 to h6 headers
2356 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2357 - const level = hashes.length;
2358 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2359 - });
2360 - }
2361 -
2362 -function formatTextStyling(text) {
2363 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2364 - const protectedSegments = [];
2365 - let protectedText = text;
2366 -
2367 - // Step 1a: Protect HTML href="..." attributes
2368 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2369 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2370 - protectedSegments.push(match);
2371 - return placeholder;
2372 - });
2373 -
2374 - // Step 1b: Protect Markdown links [text](url)
2375 - // This is crucial - we need to protect the URLs in markdown format
2376 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2377 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2378 - protectedSegments.push(match);
2379 - return placeholder;
2380 - });
2381 -
2382 - // Step 1c: Also protect bare URLs that might exist
2383 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2384 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2385 - protectedSegments.push(match);
2386 - return placeholder;
2387 - });
2388 -
2389 - // Step 2: Now apply text styling to the protected text
2390 - // Handle bold text (**text**)
2391 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2392 -
2393 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2394 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2395 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2396 -
2397 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2398 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2399 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2400 -
2401 - // Handle strikethrough (~~text~~)
2402 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2403 -
2404 - // Step 3: Restore all protected segments
2405 - protectedSegments.forEach((original, index) => {
2406 - const placeholder = `__PROTECTED_${index}__`;
2407 - protectedText = protectedText.replace(placeholder, original);
2408 - });
2409 -
2410 - return protectedText;
2411 -}
2412 - function formatBoldText(text) {
2413 - // This function is kept for compatibility but now uses formatTextStyling
2414 - return formatTextStyling(text);
2415 - }
2416 -
2417 -function convertNewlinesToBreaks(text) {
2418 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2419 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2420 -
2421 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2422 - return paragraphs
2423 - .map(para => para.trim())
2424 - .filter(para => para.length > 0) // Remove empty paragraphs
2425 - .map(para => `<p>${para}</p>`)
2426 - .join('');
2427 -}
2428 - function formatCodeBlocks(text) {
2429 - // Handle fenced code blocks with language specification (```language)
2430 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2431 - const lang = language || 'text';
2432 - const escapedCode = escapeHtml(code.trim());
2433 - return `<div class="mxchat-code-block-container">
2434 - <div class="mxchat-code-header">
2435 - <span class="mxchat-code-language">${lang}</span>
2436 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2437 - </div>
2438 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2439 - </div>`;
2440 - });
2441 -
2442 - // Handle inline code with single backticks
2443 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2444 -
2445 - // Handle raw PHP tags (legacy support)
2446 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2447 - const escapedCode = escapeHtml(match);
2448 - return `<div class="mxchat-code-block-container">
2449 - <div class="mxchat-code-header">
2450 - <span class="mxchat-code-language">php</span>
2451 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2452 - </div>
2453 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2454 - </div>`;
2455 - });
2456 -
2457 - return text;
2458 - }
2459 -
2460 - function formatMarkdownTables(text) {
2461 - var lines = text.split('\n');
2462 - var result = [];
2463 - var i = 0;
2464 -
2465 - while (i < lines.length) {
2466 - // Check for a table: current line has pipes AND next line is a separator row
2467 - if (i + 1 < lines.length &&
2468 - lines[i].indexOf('|') !== -1 &&
2469 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2470 -
2471 - var tableLines = [];
2472 - var headerLine = lines[i];
2473 - var separatorLine = lines[i + 1];
2474 - tableLines.push(headerLine);
2475 - tableLines.push(separatorLine);
2476 -
2477 - // Collect remaining table rows
2478 - var j = i + 2;
2479 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2480 - tableLines.push(lines[j]);
2481 - j++;
2482 - }
2483 -
2484 - // Parse alignment from separator row
2485 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2486 - var alignments = sepCells.map(function(cell) {
2487 - var trimmed = cell.trim();
2488 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2489 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2490 - return 'left';
2491 - });
2492 -
2493 - // Build HTML table
2494 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2495 -
2496 - // Header row
2497 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2498 - html += '<thead><tr>';
2499 - headerCells.forEach(function(cell, idx) {
2500 - var align = alignments[idx] || 'left';
2501 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2502 - });
2503 - html += '</tr></thead>';
2504 -
2505 - // Body rows
2506 - html += '<tbody>';
2507 - for (var r = 2; r < tableLines.length; r++) {
2508 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2509 - html += '<tr>';
2510 - rowCells.forEach(function(cell, idx) {
2511 - var align = alignments[idx] || 'left';
2512 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2513 - });
2514 - html += '</tr>';
2515 - }
2516 - html += '</tbody></table></div>';
2517 -
2518 - result.push(html);
2519 - i = j;
2520 - } else {
2521 - result.push(lines[i]);
2522 - i++;
2523 - }
2524 - }
2525 -
2526 - return result.join('\n');
2527 - }
2528 -
2529 - function sanitizeUserInput(text) {
2530 - const div = document.createElement('div');
2531 - div.textContent = text;
2532 - return div.innerHTML;
2533 - }
2534 -
2535 - function escapeHtml(unsafe) {
2536 - // Skip escaping if it's already escaped or contains HTML code block markup
2537 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2538 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2539 - return unsafe;
2540 - }
2541 -
2542 - return unsafe
2543 - .replace(/&/g, "&amp;")
2544 - .replace(/</g, "&lt;")
2545 - .replace(/>/g, "&gt;")
2546 - .replace(/"/g, "&quot;")
2547 - .replace(/'/g, "&#039;");
2548 - }
2549 -
2550 - function decodeHTMLEntities(text) {
2551 - var textArea = document.createElement('textarea');
2552 - textArea.innerHTML = text;
2553 - return textArea.value;
2554 - }
2555 -
2556 - // ====================================
2557 - // UI & SCROLLING CONTROLS
2558 - // ====================================
2559 -
2560 - function scrollToBottom(botIdOrInstant, instant) {
2561 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2562 - var botId = 'default';
2563 - if (typeof botIdOrInstant === 'string') {
2564 - botId = botIdOrInstant;
2565 - instant = instant || false;
2566 - } else if (typeof botIdOrInstant === 'boolean') {
2567 - instant = botIdOrInstant;
2568 - } else {
2569 - instant = false;
2570 - }
2571 -
2572 - var chatBox = getElement(botId, 'chat-box');
2573 - if (instant) {
2574 - // Instantly set the scroll position to the bottom
2575 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2576 - } else {
2577 - // Use requestAnimationFrame for smoother scrolling if needed
2578 - let start = null;
2579 - const scrollHeight = chatBox.prop("scrollHeight");
2580 - const initialScroll = chatBox.scrollTop();
2581 - const distance = scrollHeight - initialScroll;
2582 - const duration = 500; // Duration in ms
2583 -
2584 - function smoothScroll(timestamp) {
2585 - if (!start) start = timestamp;
2586 - const progress = timestamp - start;
2587 - const currentScroll = initialScroll + (distance * (progress / duration));
2588 - chatBox.scrollTop(currentScroll);
2589 -
2590 - if (progress < duration) {
2591 - requestAnimationFrame(smoothScroll);
2592 - } else {
2593 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2594 - }
2595 - }
2596 -
2597 - requestAnimationFrame(smoothScroll);
2598 - }
2599 - }
2600 -
2601 - function scrollElementToTop(element, botId, topOffset) {
2602 - botId = botId || 'default';
2603 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2604 - var chatBox = getElement(botId, 'chat-box');
2605 - var elementTop = element.position().top + chatBox.scrollTop();
2606 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
2607 - }
2608 -
2609 - function showChatWidget(botId) {
2610 - botId = botId || 'default';
2611 - var $button = getElement(botId, 'floating-chatbot-button');
2612 - // First ensure display is set
2613 - $button.css('display', 'flex');
2614 - // Then handle the fade
2615 - $button.fadeTo(500, 1);
2616 - // Force visibility
2617 - $button.removeClass('hidden');
2618 - }
2619 -
2620 - function hideChatWidget(botId) {
2621 - botId = botId || 'default';
2622 - var $button = getElement(botId, 'floating-chatbot-button');
2623 - $button.css('display', 'none');
2624 - $button.addClass('hidden');
2625 - }
2626 -
2627 - function disableScroll() {
2628 - if (isMobile()) {
2629 - $('body').css('overflow', 'hidden');
2630 - }
2631 - }
2632 -
2633 - function enableScroll() {
2634 - if (isMobile()) {
2635 - $('body').css('overflow', '');
2636 - }
2637 - }
2638 -
2639 - function isMobile() {
2640 - // This can be a simple check, or more sophisticated detection of mobile devices
2641 - return window.innerWidth <= 768; // Example threshold for mobile devices
2642 - }
2643 -
2644 - function setFullHeight() {
2645 - var vh = $(window).innerHeight() * 0.01;
2646 - $(':root').css('--vh', vh + 'px');
2647 - }
2648 -
2649 -
2650 - // ====================================
2651 - // NOTIFICATION SYSTEM
2652 - // ====================================
2653 -
2654 - function createNotificationBadge() {
2655 - const chatButton = document.getElementById('floating-chatbot-button');
2656 -
2657 - if (!chatButton) return;
2658 -
2659 - // Remove any existing badge first
2660 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2661 - if (existingBadge) {
2662 - existingBadge.remove();
2663 - }
2664 -
2665 - notificationBadge = document.createElement('div');
2666 - notificationBadge.className = 'chat-notification-badge';
2667 - notificationBadge.style.cssText = `
2668 - display: none;
2669 - position: absolute;
2670 - top: -5px;
2671 - right: -5px;
2672 - background-color: red;
2673 - color: white;
2674 - border-radius: 50%;
2675 - padding: 4px 8px;
2676 - font-size: 12px;
2677 - font-weight: bold;
2678 - z-index: 10001;
2679 - `;
2680 - chatButton.style.position = 'relative';
2681 - chatButton.appendChild(notificationBadge);
2682 -
2683 - }
2684 -
2685 - function showNotification(botId) {
2686 - botId = botId || 'default';
2687 - const badge = getElementDOM(botId, 'chat-notification-badge');
2688 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2689 - if (badge && $floatingChatbot.hasClass('hidden')) {
2690 - badge.style.display = 'block';
2691 - badge.textContent = '1';
2692 - }
2693 - }
2694 -
2695 - function hideNotification(botId) {
2696 - botId = botId || 'default';
2697 - const badge = getElementDOM(botId, 'chat-notification-badge');
2698 - if (badge) {
2699 - badge.style.display = 'none';
2700 - }
2701 - }
2702 -
2703 - function startNotificationChecking(botId) {
2704 - botId = botId || 'default';
2705 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2706 - if (!chatPersistenceEnabled) return;
2707 -
2708 - createNotificationBadge(botId);
2709 - var instance = MxChatInstances.get(botId);
2710 - instance.notificationCheckInterval = setInterval(function() {
2711 - checkForNewMessages(botId);
2712 - }, 30000); // Check every 30 seconds
2713 - }
2714 -
2715 - function stopNotificationChecking(botId) {
2716 - botId = botId || 'default';
2717 - var instance = MxChatInstances.get(botId);
2718 - if (instance.notificationCheckInterval) {
2719 - clearInterval(instance.notificationCheckInterval);
2720 - }
2721 - }
2722 -
2723 - function checkForNewMessages() {
2724 - const sessionId = getChatSession();
2725 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2726 -
2727 - if (!chatPersistenceEnabled) return;
2728 -
2729 - $.ajax({
2730 - url: mxchatChat.ajax_url,
2731 - type: 'POST',
2732 - data: {
2733 - action: 'mxchat_check_new_messages',
2734 - session_id: sessionId,
2735 - last_seen_id: lastSeenMessageId,
2736 - nonce: mxchatChat.nonce
2737 - },
2738 - success: function(response) {
2739 - if (response.success && response.data.hasNewMessages) {
2740 - showNotification();
2741 - }
2742 - }
2743 - });
2744 - }
2745 -
2746 -
2747 -// ====================================
2748 -// LIVE AGENT FUNCTIONALITY
2749 -// ====================================
2750 -
2751 -function startPolling(botId) {
2752 - botId = botId || 'default';
2753 - var instance = MxChatInstances.get(botId);
2754 - // Clear any existing interval first
2755 - stopPolling(botId);
2756 - instance.pollingInterval = setInterval(function() {
2757 - checkForAgentMessages(botId);
2758 - }, 5000);
2759 -}
2760 -
2761 -function stopPolling(botId) {
2762 - botId = botId || 'default';
2763 - var instance = MxChatInstances.get(botId);
2764 - if (instance.pollingInterval) {
2765 - clearInterval(instance.pollingInterval);
2766 - instance.pollingInterval = null;
2767 - }
2768 -}
2769 -
2770 -function checkForAgentMessages(botId) {
2771 - botId = botId || 'default';
2772 - var instance = MxChatInstances.get(botId);
2773 - const sessionId = getChatSession(botId);
2774 - $.ajax({
2775 - url: mxchatChat.ajax_url,
2776 - type: 'POST',
2777 - dataType: 'json',
2778 - data: {
2779 - action: 'mxchat_fetch_new_messages',
2780 - session_id: sessionId,
2781 - last_seen_id: instance.lastSeenMessageId,
2782 - persistence_enabled: 'true',
2783 - nonce: mxchatChat.nonce
2784 - },
2785 - success: function (response) {
2786 - if (response.success && response.data?.new_messages) {
2787 - let hasNewMessage = false;
2788 -
2789 - response.data.new_messages.forEach(function (message) {
2790 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2791 - hasNewMessage = true;
2792 - appendMessage("agent", message.content, '', [], false, botId);
2793 - instance.lastSeenMessageId = message.id;
2794 - instance.processedMessageIds.add(message.id);
2795 - }
2796 - });
2797 -
2798 - if (hasNewMessage) {
2799 - enableChatInput(botId);
2800 - }
2801 -
2802 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2803 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2804 - showNotification(botId);
2805 - }
2806 -
2807 - scrollToBottom(botId, true);
2808 - }
2809 -
2810 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2811 - if (response.success && response.data?.chat_mode) {
2812 - updateChatModeIndicator(response.data.chat_mode, botId);
2813 - }
2814 - },
2815 - error: function (xhr, status, error) {
2816 - // Polling error - silently continue
2817 - }
2818 - });
2819 -}
2820 -
2821 - // ====================================
2822 - // CHAT HISTORY & PERSISTENCE
2823 - // ====================================
2824 -
2825 -function loadChatHistory(botId, onComplete) {
2826 - botId = botId || 'default';
2827 - var instance = MxChatInstances.get(botId);
2828 -
2829 - // Prevent duplicate loading
2830 - if (instance.chatHistoryLoaded) {
2831 - if (onComplete) onComplete();
2832 - return;
2833 - }
2834 -
2835 - // Use getChatSession which returns null if no session exists (does NOT create one)
2836 - var sessionId = getChatSession(botId);
2837 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2838 -
2839 - // No session yet — nothing to load. History will load after first message via ensureSession.
2840 - if (!sessionId) {
2841 - instance.chatHistoryLoaded = true;
2842 - if (onComplete) onComplete();
2843 - return;
2844 - }
2845 -
2846 - if (chatPersistenceEnabled && sessionId) {
2847 - $.ajax({
2848 - url: mxchatChat.ajax_url,
2849 - type: 'POST',
2850 - dataType: 'json',
2851 - data: {
2852 - action: 'mxchat_fetch_conversation_history',
2853 - session_id: sessionId
2854 - },
2855 - success: function(response) {
2856 - // Handle session reset (IP changed while user was away)
2857 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2858 - // Silent reset — new session but don't clear UI
2859 - MxChatInstances.silentResetSession(botId);
2860 - instance.chatHistoryLoaded = true; // Prevent retry loop
2861 - if (onComplete) onComplete();
2862 - return;
2863 - }
2864 -
2865 - // Check if the response indicates success
2866 - if (response.success) {
2867 - // Handle case where conversation data exists and is an array
2868 - if (response.data && Array.isArray(response.data.conversation)) {
2869 - var $chatBox = getElement(botId, 'chat-box');
2870 - var $fragment = $(document.createDocumentFragment());
2871 - let highestMessageId = instance.lastSeenMessageId;
2872 -
2873 - // Update chat mode if provided
2874 - if (response.data.chat_mode) {
2875 - updateChatModeIndicator(response.data.chat_mode, botId);
2876 - }
2877 -
2878 - // Only process if there are actual messages
2879 - if (response.data.conversation.length > 0) {
2880 - // IMPORTANT: Clear existing messages before loading history
2881 - $chatBox.empty();
2882 -
2883 - $.each(response.data.conversation, function(index, message) {
2884 - // Skip agent messages if persistence is off
2885 - if (!chatPersistenceEnabled && message.role === 'agent') {
2886 - return;
2887 - }
2888 -
2889 - var messageClass, messageBgColor, messageFontColor;
2890 -
2891 - switch (message.role) {
2892 - case 'user':
2893 - messageClass = 'user-message';
2894 - messageBgColor = userMessageBgColor;
2895 - messageFontColor = userMessageFontColor;
2896 - break;
2897 - case 'agent':
2898 - messageClass = 'agent-message';
2899 - messageBgColor = liveAgentMessageBgColor;
2900 - messageFontColor = liveAgentMessageFontColor;
2901 - break;
2902 - default:
2903 - messageClass = 'bot-message';
2904 - messageBgColor = botMessageBgColor;
2905 - messageFontColor = botMessageFontColor;
2906 - break;
2907 - }
2908 -
2909 - var messageElement = $('<div>').addClass(messageClass)
2910 - .css({
2911 - 'background': messageBgColor,
2912 - 'color': messageFontColor
2913 - });
2914 -
2915 - var content = message.content;
2916 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2917 - content = decodeHTMLEntities(content);
2918 -
2919 - // Skip linkify for messages containing structured HTML
2920 - // (forms, product cards, galleries, etc.) to avoid
2921 - // markdown formatting corrupting HTML attributes
2922 - // (e.g. underscores in name="field_name" becoming <em> tags)
2923 - if (content.includes("mxchat-product-card") ||
2924 - content.includes("mxchat-image-gallery") ||
2925 - content.includes("mxchat-featured-products") ||
2926 - content.includes("<form") ||
2927 - content.includes("<input") ||
2928 - content.includes("<select") ||
2929 - content.includes("<textarea")) {
2930 - messageElement.html(content);
2931 - } else {
2932 - var formattedContent = linkify(content);
2933 - messageElement.html(formattedContent);
2934 - }
2935 -
2936 - $fragment.append(messageElement);
2937 -
2938 - // Track message IDs
2939 - if (message.id) {
2940 - highestMessageId = Math.max(highestMessageId, message.id);
2941 - instance.processedMessageIds.add(message.id);
2942 - }
2943 - });
2944 -
2945 - // Only append messages and scroll if we have content
2946 - $chatBox.append($fragment);
2947 - scrollToBottom(botId, true);
2948 -
2949 - // Collapse quick questions if we have conversation history
2950 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2951 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2952 - collapseQuickQuestions(botId);
2953 - }
2954 -
2955 - // Update lastSeenMessageId after history loads
2956 - instance.lastSeenMessageId = highestMessageId;
2957 -
2958 - // Only update chat mode if persistence is enabled and we have messages
2959 - if (chatPersistenceEnabled) {
2960 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2961 - if (lastMessage.role === 'agent') {
2962 - updateChatModeIndicator('agent', botId);
2963 - }
2964 - }
2965 -
2966 - // Mark as loaded ONLY after successful load
2967 - instance.chatHistoryLoaded = true;
2968 - }
2969 - }
2970 - }
2971 - if (onComplete) onComplete();
2972 - },
2973 - error: function(xhr, status, error) {
2974 - // Error loading chat history - silently continue
2975 - if (onComplete) onComplete();
2976 - }
2977 - });
2978 - } else {
2979 - if (onComplete) onComplete();
2980 - }
2981 -}
2982 -
2983 -
2984 - // ====================================
2985 - // FILE UPLOAD FUNCTIONALITY
2986 - // ====================================
2987 -
2988 - function addSafeEventListener(elementId, eventType, handler) {
2989 - const element = document.getElementById(elementId);
2990 - if (element) {
2991 - element.addEventListener(eventType, handler);
2992 - }
2993 - }
2994 -
2995 - function showActivePdf(filename, botId) {
2996 - botId = botId || 'default';
2997 - const container = getElementDOM(botId, 'active-pdf-container');
2998 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2999 -
3000 - if (!container || !nameElement) {
3001 - return;
3002 - }
3003 -
3004 - nameElement.textContent = filename;
3005 - container.style.display = 'flex';
3006 - }
3007 -
3008 - function showActiveWord(filename, botId) {
3009 - botId = botId || 'default';
3010 - const container = getElementDOM(botId, 'active-word-container');
3011 - const nameElement = getElementDOM(botId, 'active-word-name');
3012 -
3013 - if (!container || !nameElement) {
3014 - return;
3015 - }
3016 -
3017 - nameElement.textContent = filename;
3018 - container.style.display = 'flex';
3019 - }
3020 -
3021 - function removeActivePdf(botId) {
3022 - botId = botId || 'default';
3023 - var instance = MxChatInstances.get(botId);
3024 - const container = getElementDOM(botId, 'active-pdf-container');
3025 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3026 -
3027 - if (!container || !nameElement || !instance.activePdfFile) return;
3028 -
3029 - fetch(mxchatChat.ajax_url, {
3030 - method: 'POST',
3031 - headers: {
3032 - 'Content-Type': 'application/x-www-form-urlencoded',
3033 - },
3034 - body: new URLSearchParams({
3035 - 'action': 'mxchat_remove_pdf',
3036 - 'session_id': getChatSession(botId),
3037 - 'nonce': mxchatChat.nonce
3038 - })
3039 - })
3040 - .then(response => response.json())
3041 - .then(data => {
3042 - if (data.success) {
3043 - container.style.display = 'none';
3044 - nameElement.textContent = '';
3045 - instance.activePdfFile = null;
3046 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
3047 - }
3048 - })
3049 - .catch(error => {
3050 - // Error removing PDF - silently continue
3051 - });
3052 - }
3053 -
3054 - function removeActiveWord(botId) {
3055 - botId = botId || 'default';
3056 - var instance = MxChatInstances.get(botId);
3057 - const container = getElementDOM(botId, 'active-word-container');
3058 - const nameElement = getElementDOM(botId, 'active-word-name');
3059 -
3060 - if (!container || !nameElement || !instance.activeWordFile) return;
3061 -
3062 - fetch(mxchatChat.ajax_url, {
3063 - method: 'POST',
3064 - headers: {
3065 - 'Content-Type': 'application/x-www-form-urlencoded',
3066 - },
3067 - body: new URLSearchParams({
3068 - 'action': 'mxchat_remove_word',
3069 - 'session_id': getChatSession(botId),
3070 - 'nonce': mxchatChat.nonce
3071 - })
3072 - })
3073 - .then(response => response.json())
3074 - .then(data => {
3075 - if (data.success) {
3076 - container.style.display = 'none';
3077 - nameElement.textContent = '';
3078 - instance.activeWordFile = null;
3079 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
3080 - }
3081 - })
3082 - .catch(error => {
3083 - // Error removing Word document - silently continue
3084 - });
3085 - }
3086 -
3087 - // ====================================
3088 - // CONSENT & COMPLIANCE (GDPR)
3089 - // ====================================
3090 -
3091 - function initializeChatVisibility(botId) {
3092 - botId = botId || 'default';
3093 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3094 - mxchatChat.complianz_toggle === '1' ||
3095 - mxchatChat.complianz_toggle === 1;
3096 -
3097 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3098 - // Initial check
3099 - checkConsentAndShowChat(botId);
3100 -
3101 - // Listen for consent changes
3102 - $(document).on('cmplz_status_change', function(event) {
3103 - checkConsentAndShowChat(botId);
3104 - });
3105 - } else {
3106 - // If Complianz is not enabled, always show
3107 - getElement(botId, 'floating-chatbot-button')
3108 - .css('display', 'flex')
3109 - .removeClass('hidden no-consent')
3110 - .fadeTo(500, 1);
3111 -
3112 - // Also check pre-chat message when Complianz is not enabled
3113 - checkPreChatDismissal(botId);
3114 - }
3115 - }
3116 -
3117 -
3118 - function checkConsentAndShowChat(botId) {
3119 - botId = botId || 'default';
3120 - var consentStatus = cmplz_has_consent('marketing');
3121 - var consentType = complianz.consenttype;
3122 -
3123 - let $widget = getElement(botId, 'floating-chatbot-button');
3124 - let $chatbot = getElement(botId, 'floating-chatbot');
3125 - let $preChat = getElement(botId, 'pre-chat-message');
3126 -
3127 - if (consentStatus === true) {
3128 - $widget
3129 - .removeClass('no-consent')
3130 - .css('display', 'flex')
3131 - .removeClass('hidden')
3132 - .fadeTo(500, 1);
3133 - $chatbot.removeClass('no-consent');
3134 -
3135 - // Show pre-chat message if not dismissed
3136 - checkPreChatDismissal(botId);
3137 - } else {
3138 - $widget
3139 - .addClass('no-consent')
3140 - .fadeTo(500, 0, function() {
3141 - $(this)
3142 - .css('display', 'none')
3143 - .addClass('hidden');
3144 - });
3145 - $chatbot.addClass('no-consent');
3146 -
3147 - // Hide pre-chat message when no consent
3148 - $preChat.hide();
3149 - }
3150 - }
3151 -
3152 -
3153 - // ====================================
3154 - // PRE-CHAT MESSAGE HANDLING
3155 - // ====================================
3156 -
3157 - function checkPreChatDismissal(botId) {
3158 - botId = botId || 'default';
3159 - try {
3160 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3161 - if (dismissedAt) {
3162 - // Re-show after 24 hours
3163 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3164 - if (elapsed < 86400000) {
3165 - getElement(botId, 'pre-chat-message').hide();
3166 - return;
3167 - }
3168 - // Expired — clear and show again
3169 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
3170 - }
3171 - getElement(botId, 'pre-chat-message').fadeIn(250);
3172 - } catch (e) {
3173 - // localStorage unavailable — show the message
3174 - getElement(botId, 'pre-chat-message').fadeIn(250);
3175 - }
3176 - }
3177 -
3178 - function handlePreChatDismissal(botId) {
3179 - botId = botId || 'default';
3180 - getElement(botId, 'pre-chat-message').fadeOut(200);
3181 - try {
3182 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3183 - } catch (e) {
3184 - // localStorage unavailable — dismissal won't persist
3185 - }
3186 - }
3187 -
3188 -
3189 - // ====================================
3190 - // UTILITY FUNCTIONS
3191 - // ====================================
3192 -
3193 - function copyToClipboard(text) {
3194 - var tempInput = $('<input>');
3195 - $('body').append(tempInput);
3196 - tempInput.val(text).select();
3197 - document.execCommand('copy');
3198 - tempInput.remove();
3199 - }
3200 -
3201 -
3202 - function isImageHtml(str) {
3203 - return str.startsWith('<img') && str.endsWith('>');
3204 - }
3205 -
3206 -
3207 - // ====================================
3208 - // EVENT HANDLERS & INITIALIZATION
3209 - // ====================================
3210 -
3211 -$(document).on('click', '.mxchat-popular-question', function () {
3212 - var question = $(this).text();
3213 - var botId = getBotIdFromElement(this);
3214 -
3215 - // Append the question as if the user typed it
3216 - appendMessage("user", question, '', [], false, botId);
3217 -
3218 - // Only collapse if there are questions
3219 - if (hasQuickQuestions(botId)) {
3220 - collapseQuickQuestions(botId);
3221 - }
3222 -
3223 - // Send the question to the server
3224 - sendMessageToChatbot(question, botId);
3225 -});
3226 -
3227 -$(document).on('click', '.questions-toggle-btn', function(e) {
3228 - e.preventDefault();
3229 - e.stopPropagation();
3230 - var botId = getBotIdFromElement(this);
3231 - expandQuickQuestions(botId);
3232 -});
3233 -
3234 -$(document).on('click', '.questions-collapse-btn', function(e) {
3235 - e.preventDefault();
3236 - e.stopPropagation();
3237 - var botId = getBotIdFromElement(this);
3238 - collapseQuickQuestions(botId);
3239 -});
3240 -
3241 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3242 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3243 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3244 - if (e.type === 'keydown') {
3245 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3246 - e.preventDefault();
3247 - }
3248 - var botId = getBotIdFromElement(this);
3249 - var $chatbot = getElement(botId, 'floating-chatbot');
3250 - var $badge = getElement(botId, 'chat-notification-badge');
3251 - var $preChat = getElement(botId, 'pre-chat-message');
3252 -
3253 - if ($chatbot.hasClass('hidden')) {
3254 - $chatbot.removeClass('hidden').addClass('visible')
3255 - .attr('aria-modal', 'true').attr('role', 'dialog');
3256 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3257 - $badge.hide(); // Hide notification when opening chat
3258 - disableScroll();
3259 - $preChat.fadeOut(250);
3260 -
3261 - // First open per page load: re-fetch behavior settings in case
3262 - // this page's inline values came from a stale full-page cache
3263 - // (plan-32db95). Idempotent — later opens are a no-op.
3264 - mxchatRefreshDynamicSettings();
3265 -
3266 - // Load chat history for returning visitors (persistence)
3267 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3268 - if (chatPersistenceEnabled) {
3269 - MxChatInstances.ensureSession(botId);
3270 - }
3271 -
3272 - // Deferred email check — only on first widget open
3273 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3274 - var instance = MxChatInstances.get(botId);
3275 - if (emailBlocker && !instance.emailCheckDone) {
3276 - instance.emailCheckDone = true;
3277 - resolveEmailState(botId);
3278 - } else if (!emailBlocker) {
3279 - // No email collection — still route through showChatContainerForBot
3280 - // so the loader is shown while chat history loads
3281 - showChatContainerForBot(botId);
3282 - }
3283 -
3284 - // Move keyboard focus into the message input after the open transition.
3285 - setTimeout(function() {
3286 - var chatInput = getElementDOM(botId, 'chat-input');
3287 - if (chatInput && !chatInput.disabled) {
3288 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3289 - }
3290 - }, 300);
3291 - } else {
3292 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3293 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
3294 - enableScroll();
3295 - checkPreChatDismissal(botId);
3296 - }
3297 - });
3298 -
3299 - // Allow clicking anywhere on the title bar to close the chatbot.
3300 - // Returns keyboard focus to the launcher so keyboard users don't get
3301 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3302 - // heuristic-based so mouse-triggered close won't show a focus ring.
3303 - $(document).on('click', '.chatbot-top-bar', function() {
3304 - var botId = getBotIdFromElement(this);
3305 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3306 - var $launcher = getElement(botId, 'floating-chatbot-button');
3307 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3308 - enableScroll();
3309 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3310 - });
3311 -
3312 - // Global Escape-key handler — closes any visible chat widget and
3313 - // returns focus to its launcher. Standard modal-dismissal pattern;
3314 - // pairs with aria-modal="true" set on the widget when it opens.
3315 - $(document).on('keydown', function(e) {
3316 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3317 - var $visible = $('.floating-chatbot.visible');
3318 - if (!$visible.length) return;
3319 - e.preventDefault();
3320 - $visible.each(function() {
3321 - var botId = getBotIdFromElement(this);
3322 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3323 - var $launcher = getElement(botId, 'floating-chatbot-button');
3324 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3325 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3326 - });
3327 - enableScroll();
3328 - });
3329 -
3330 - $(document).on('click', '.close-pre-chat-message', function(e) {
3331 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3332 - var botId = getBotIdFromElement(this);
3333 - handlePreChatDismissal(botId);
3334 - });
3335 -
3336 -
3337 - // PDF upload button handlers - use class selector
3338 - $(document).on('click', '.pdf-upload-btn', function() {
3339 - var botId = getBotIdFromElement(this);
3340 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3341 - if (pdfInput) pdfInput.click();
3342 - });
3343 -
3344 - // Word upload button handlers - use class selector
3345 - $(document).on('click', '.word-upload-btn', function() {
3346 - var botId = getBotIdFromElement(this);
3347 - var wordInput = getElementDOM(botId, 'word-upload');
3348 - if (wordInput) wordInput.click();
3349 - });
3350 -
3351 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3352 - $(document).on('change', '.pdf-upload', async function(e) {
3353 - var botId = getBotIdFromElement(this);
3354 - var instance = MxChatInstances.get(botId);
3355 - const file = this.files[0];
3356 - const sessionId = MxChatInstances.ensureSession(botId);
3357 -
3358 - if (!file || file.type !== 'application/pdf') {
3359 - alert('Please select a valid PDF file.');
3360 - return;
3361 - }
3362 -
3363 - if (!sessionId) {
3364 - alert('Error: No session ID found');
3365 - return;
3366 - }
3367 -
3368 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3369 - alert('Error: Ajax configuration missing');
3370 - return;
3371 - }
3372 -
3373 - // Disable buttons and show loading state
3374 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3375 - const sendBtn = getElementDOM(botId, 'send-button');
3376 - if (!uploadBtn) return;
3377 - const originalBtnContent = uploadBtn.innerHTML;
3378 -
3379 - try {
3380 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3381 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3382 - const formData = new FormData();
3383 - formData.append('action', 'mxchat_upload_pdf');
3384 - formData.append('pdf_file', file);
3385 - formData.append('session_id', sessionId);
3386 - formData.append('nonce', mxchatChat.nonce);
3387 -
3388 - uploadBtn.disabled = true;
3389 - if (sendBtn) sendBtn.disabled = true;
3390 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3391 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3392 - </svg>`;
3393 -
3394 - const response = await fetch(mxchatChat.ajax_url, {
3395 - method: 'POST',
3396 - body: formData
3397 - });
3398 -
3399 - const data = await response.json();
3400 -
3401 - if (data.success) {
3402 - // Hide popular questions if they exist
3403 - if (hasQuickQuestions(botId)) {
3404 - collapseQuickQuestions(botId);
3405 - }
3406 -
3407 - // Show the active PDF name
3408 - showActivePdf(data.data.filename, botId);
3409 -
3410 - appendMessage('bot', data.data.message, '', [], false, botId);
3411 - scrollToBottom(botId);
3412 - instance.activePdfFile = data.data.filename;
3413 - } else {
3414 - alert('Failed to upload PDF. Please try again.');
3415 - }
3416 - } catch (error) {
3417 - alert('Error uploading file. Please try again.');
3418 - } finally {
3419 - uploadBtn.disabled = false;
3420 - if (sendBtn) sendBtn.disabled = false;
3421 - uploadBtn.innerHTML = originalBtnContent;
3422 - this.value = ''; // Reset file input
3423 - }
3424 - });
3425 -
3426 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3427 - $(document).on('change', '.word-upload', async function(e) {
3428 - var botId = getBotIdFromElement(this);
3429 - var instance = MxChatInstances.get(botId);
3430 - const file = this.files[0];
3431 - const sessionId = MxChatInstances.ensureSession(botId);
3432 -
3433 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3434 - alert('Please select a valid Word document (.docx).');
3435 - return;
3436 - }
3437 -
3438 - if (!sessionId) {
3439 - alert('Error: No session ID found');
3440 - return;
3441 - }
3442 -
3443 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3444 - alert('Error: Ajax configuration missing');
3445 - return;
3446 - }
3447 -
3448 - // Disable buttons and show loading state
3449 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3450 - const sendBtn = getElementDOM(botId, 'send-button');
3451 - if (!uploadBtn) return;
3452 - const originalBtnContent = uploadBtn.innerHTML;
3453 -
3454 - try {
3455 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3456 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3457 - const formData = new FormData();
3458 - formData.append('action', 'mxchat_upload_word');
3459 - formData.append('word_file', file);
3460 - formData.append('session_id', sessionId);
3461 - formData.append('nonce', mxchatChat.nonce);
3462 -
3463 - uploadBtn.disabled = true;
3464 - if (sendBtn) sendBtn.disabled = true;
3465 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3466 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3467 - </svg>`;
3468 -
3469 - const response = await fetch(mxchatChat.ajax_url, {
3470 - method: 'POST',
3471 - body: formData
3472 - });
3473 -
3474 - const data = await response.json();
3475 -
3476 - if (data.success) {
3477 - // Hide popular questions if they exist
3478 - if (hasQuickQuestions(botId)) {
3479 - collapseQuickQuestions(botId);
3480 - }
3481 -
3482 - // Show the active Word document name
3483 - showActiveWord(data.data.filename, botId);
3484 -
3485 - appendMessage('bot', data.data.message, '', [], false, botId);
3486 - scrollToBottom(botId);
3487 - instance.activeWordFile = data.data.filename;
3488 - } else {
3489 - alert('Failed to upload Word document. Please try again.');
3490 - }
3491 - } catch (error) {
3492 - alert('Error uploading file. Please try again.');
3493 - } finally {
3494 - uploadBtn.disabled = false;
3495 - if (sendBtn) sendBtn.disabled = false;
3496 - uploadBtn.innerHTML = originalBtnContent;
3497 - this.value = ''; // Reset file input
3498 - }
3499 - });
3500 -
3501 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3502 - $(document).on('click', '.remove-pdf-btn', function(e) {
3503 - e.preventDefault();
3504 - e.stopPropagation();
3505 - removeActivePdf(getBotIdFromElement(this));
3506 - });
3507 -
3508 - $(document).on('click', '.remove-word-btn', function(e) {
3509 - e.preventDefault();
3510 - e.stopPropagation();
3511 - removeActiveWord(getBotIdFromElement(this));
3512 - });
3513 -
3514 - // Window resize handlers
3515 - $(window).on('resize orientationchange', function() {
3516 - setFullHeight();
3517 - });
3518 -
3519 -
3520 - // ====================================
3521 - // TOOLBAR & STYLING SETUP
3522 - // ====================================
3523 -
3524 - // Apply toolbar settings
3525 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3526 - $('.chat-toolbar').show();
3527 - } else {
3528 - $('.chat-toolbar').hide();
3529 - }
3530 -
3531 - // Apply toolbar icon colors
3532 - const toolbarElements = [
3533 - '#mxchat-chatbot .toolbar-btn svg',
3534 - '#mxchat-chatbot .active-pdf-name',
3535 - '#mxchat-chatbot .active-word-name',
3536 - '#mxchat-chatbot .remove-pdf-btn svg',
3537 - '#mxchat-chatbot .remove-word-btn svg',
3538 - '#mxchat-chatbot .toolbar-perplexity svg'
3539 - ];
3540 -
3541 - toolbarElements.forEach(selector => {
3542 - $(selector).css({
3543 - 'fill': toolbarIconColor,
3544 - 'stroke': toolbarIconColor,
3545 - 'color': toolbarIconColor
3546 - });
3547 - });
3548 -
3549 -
3550 -// ====================================
3551 -// INIT LOADER & CHAT CONTAINER HELPERS
3552 -// ====================================
3553 -// These must be outside the email collection block so they're always available
3554 -// (used by persistence loading even when email collection is off)
3555 -
3556 -function showInitLoader(botId) {
3557 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3558 - if (loader) loader.style.display = 'flex';
3559 -}
3560 -
3561 -function hideInitLoader(botId) {
3562 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3563 - if (loader) loader.style.display = 'none';
3564 -}
3565 -
3566 -function showEmailFormForBot(botId) {
3567 - hideInitLoader(botId);
3568 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3569 - var chatContainer = getElementDOM(botId, 'chat-container');
3570 - if (emailBlocker) emailBlocker.style.display = 'flex';
3571 - if (chatContainer) chatContainer.style.display = 'none';
3572 -}
3573 -
3574 -function showChatContainerForBot(botId) {
3575 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3576 - var chatContainer = getElementDOM(botId, 'chat-container');
3577 - if (emailBlocker) emailBlocker.style.display = 'none';
3578 -
3579 - var instance = MxChatInstances.get(botId);
3580 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3581 -
3582 - // If persistence is on and history hasn't loaded yet, show loader
3583 - // while history loads to prevent flash of empty chat
3584 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3585 - if (chatContainer) chatContainer.style.display = 'none';
3586 - showInitLoader(botId);
3587 - loadChatHistory(botId, function() {
3588 - hideInitLoader(botId);
3589 - if (chatContainer) chatContainer.style.display = 'flex';
3590 - scrollToBottom(botId, true);
3591 - });
3592 - } else {
3593 - hideInitLoader(botId);
3594 - if (chatContainer) chatContainer.style.display = 'flex';
3595 - if (typeof loadChatHistory === 'function') {
3596 - loadChatHistory(botId);
3597 - }
3598 - }
3599 -}
3600 -
3601 -// ====================================
3602 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3603 -// ====================================
3604 -// Only run email collection setup if it's enabled
3605 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3606 -
3607 - // Track submitting state per bot
3608 - const emailSubmittingState = {};
3609 -
3610 - // Add CSS animations for email form (once globally)
3611 - if (!document.getElementById('email-error-styles')) {
3612 - const style = document.createElement('style');
3613 - style.id = 'email-error-styles';
3614 - style.textContent = `
3615 - @keyframes fadeInError {
3616 - from { opacity: 0; transform: translateY(-5px); }
3617 - to { opacity: 1; transform: translateY(0); }
3618 - }
3619 - .email-input-shake {
3620 - animation: shake 0.5s ease-in-out;
3621 - }
3622 - @keyframes shake {
3623 - 0%, 100% { transform: translateX(0); }
3624 - 25% { transform: translateX(-5px); }
3625 - 75% { transform: translateX(5px); }
3626 - }
3627 - @keyframes spin {
3628 - from { transform: rotate(0deg); }
3629 - to { transform: rotate(360deg); }
3630 - }
3631 - .email-spinner {
3632 - display: inline-block;
3633 - vertical-align: middle;
3634 - }
3635 - `;
3636 - document.head.appendChild(style);
3637 - }
3638 -
3639 - function isValidEmailAddress(email) {
3640 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3641 - return emailRegex.test(email.trim()) && email.length <= 254;
3642 - }
3643 -
3644 - function isValidNameInput(name) {
3645 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3646 - }
3647 -
3648 - /**
3649 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3650 - * @param {string} botId - The bot instance ID
3651 - * @param {string} visitorName - The visitor's name to insert
3652 - */
3653 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3654 - var chatBox = getElementDOM(botId, 'chat-box');
3655 - if (!chatBox) return;
3656 -
3657 - // Find the first bot message (intro message)
3658 - var introMessage = chatBox.querySelector('.bot-message');
3659 - if (!introMessage) return;
3660 -
3661 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3662 - if (!messageContent) return;
3663 -
3664 - var html = messageContent.innerHTML;
3665 -
3666 - // Replace {visitor_name} placeholder (case-insensitive)
3667 - if (visitorName && visitorName.trim()) {
3668 - // Escape HTML to prevent XSS
3669 - var safeName = $('<div>').text(visitorName.trim()).html();
3670 - html = html.replace(/\{visitor_name\}/gi, safeName);
3671 - } else {
3672 - // Remove placeholder and clean up spacing if no name provided
3673 - html = html.replace(/\{visitor_name\}/gi, '');
3674 - // Clean up any double spaces that might result
3675 - html = html.replace(/\s{2,}/g, ' ').trim();
3676 - }
3677 -
3678 - messageContent.innerHTML = html;
3679 - }
3680 -
3681 - function setEmailSubmissionState(botId, loading) {
3682 - var submitButton = getElementDOM(botId, 'email-submit-button');
3683 - var emailInput = getElementDOM(botId, 'user-email');
3684 - var nameInput = getElementDOM(botId, 'user-name');
3685 -
3686 - if (loading) {
3687 - emailSubmittingState[botId] = true;
3688 - if (submitButton) submitButton.disabled = true;
3689 - if (emailInput) emailInput.disabled = true;
3690 - if (nameInput) nameInput.disabled = true;
3691 -
3692 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3693 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3694 - const originalText = submitButton.textContent;
3695 - submitButton.innerHTML = `
3696 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3697 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3698 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3699 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3700 - </circle>
3701 - </svg>
3702 - ${originalText}
3703 - `;
3704 - submitButton.style.opacity = '0.8';
3705 - }
3706 - } else {
3707 - emailSubmittingState[botId] = false;
3708 - if (submitButton) submitButton.disabled = false;
3709 - if (emailInput) emailInput.disabled = false;
3710 - if (nameInput) nameInput.disabled = false;
3711 -
3712 - if (submitButton) {
3713 - const originalHtml = submitButton.getAttribute('data-original-html');
3714 - if (originalHtml) {
3715 - submitButton.innerHTML = originalHtml;
3716 - }
3717 - submitButton.style.opacity = '1';
3718 - }
3719 - }
3720 - }
3721 -
3722 - function showEmailError(botId, message) {
3723 - clearEmailError(botId);
3724 -
3725 - var emailForm = getElementDOM(botId, 'email-collection-form');
3726 - if (!emailForm) return;
3727 -
3728 - const errorDiv = document.createElement('div');
3729 - errorDiv.className = 'email-error';
3730 - errorDiv.style.cssText = `
3731 - color: #e74c3c;
3732 - font-size: 12px;
3733 - margin-top: 8px;
3734 - padding: 4px 0;
3735 - animation: fadeInError 0.3s ease;
3736 - `;
3737 - errorDiv.textContent = message;
3738 - emailForm.appendChild(errorDiv);
3739 -
3740 - // Add shake animation to inputs
3741 - var emailInput = getElementDOM(botId, 'user-email');
3742 - var nameInput = getElementDOM(botId, 'user-name');
3743 -
3744 - if (emailInput) {
3745 - emailInput.classList.add('email-input-shake');
3746 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3747 - }
3748 - if (nameInput) {
3749 - nameInput.classList.add('email-input-shake');
3750 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3751 - }
3752 - }
3753 -
3754 - function clearEmailError(botId) {
3755 - var emailForm = getElementDOM(botId, 'email-collection-form');
3756 - if (emailForm) {
3757 - const existingErrors = emailForm.querySelectorAll('.email-error');
3758 - existingErrors.forEach(error => error.remove());
3759 - }
3760 - }
3761 -
3762 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3763 - function resolveEmailState(botId) {
3764 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3765 - if (mxchatChat.initial_email_state.show_email_form) {
3766 - showEmailFormForBot(botId);
3767 - } else {
3768 - showChatContainerForBot(botId);
3769 - }
3770 - } else {
3771 - checkSessionAndEmailForBot(botId);
3772 - }
3773 - }
3774 -
3775 - function checkSessionAndEmailForBot(botId) {
3776 - const sessionId = MxChatInstances.ensureSession(botId);
3777 -
3778 - // Hide both panels while we check — show loader instead
3779 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3780 - var chatContainer = getElementDOM(botId, 'chat-container');
3781 - if (emailBlocker) emailBlocker.style.display = 'none';
3782 - if (chatContainer) chatContainer.style.display = 'none';
3783 - showInitLoader(botId);
3784 -
3785 - fetch(mxchatChat.ajax_url, {
3786 - method: 'POST',
3787 - headers: {
3788 - 'Content-Type': 'application/x-www-form-urlencoded',
3789 - },
3790 - body: new URLSearchParams({
3791 - action: 'mxchat_check_email_provided',
3792 - session_id: sessionId,
3793 - nonce: mxchatChat.nonce,
3794 - })
3795 - })
3796 - .then((response) => {
3797 - if (!response.ok) {
3798 - throw new Error(`HTTP error! status: ${response.status}`);
3799 - }
3800 - return response.json();
3801 - })
3802 - .then((data) => {
3803 - if (data.success) {
3804 - if (data.data.logged_in || data.data.email) {
3805 - showChatContainerForBot(botId);
3806 - } else {
3807 - showEmailFormForBot(botId);
3808 - }
3809 - } else {
3810 - showEmailFormForBot(botId);
3811 - }
3812 - })
3813 - .catch((error) => {
3814 - showEmailFormForBot(botId);
3815 - });
3816 - }
3817 -
3818 - // Event delegation for email form submission
3819 - $(document).on('submit', '.email-collection-form', function(e) {
3820 - e.preventDefault();
3821 - e.stopPropagation();
3822 -
3823 - var botId = getBotIdFromElement(this);
3824 -
3825 - // Prevent double submission
3826 - if (emailSubmittingState[botId]) {
3827 - return false;
3828 - }
3829 -
3830 - var emailInput = getElementDOM(botId, 'user-email');
3831 - var nameInput = getElementDOM(botId, 'user-name');
3832 - var userEmail = emailInput ? emailInput.value.trim() : '';
3833 - var userName = nameInput ? nameInput.value.trim() : '';
3834 - var sessionId = MxChatInstances.ensureSession(botId);
3835 -
3836 - // Validate email
3837 - if (!userEmail) {
3838 - showEmailError(botId, 'Please enter your email address.');
3839 - return false;
3840 - }
3841 -
3842 - if (!isValidEmailAddress(userEmail)) {
3843 - showEmailError(botId, 'Please enter a valid email address.');
3844 - return false;
3845 - }
3846 -
3847 - // Validate name if field exists and has content
3848 - if (nameInput && userName && !isValidNameInput(userName)) {
3849 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3850 - return false;
3851 - }
3852 -
3853 - clearEmailError(botId);
3854 - setEmailSubmissionState(botId, true);
3855 -
3856 - // Prepare form data
3857 - const formData = new URLSearchParams({
3858 - action: 'mxchat_handle_save_email_and_response',
3859 - email: userEmail,
3860 - session_id: sessionId,
3861 - nonce: mxchatChat.nonce,
3862 - });
3863 -
3864 - if (userName) {
3865 - formData.append('name', userName);
3866 - }
3867 -
3868 - fetch(mxchatChat.ajax_url, {
3869 - method: 'POST',
3870 - headers: {
3871 - 'Content-Type': 'application/x-www-form-urlencoded',
3872 - },
3873 - body: formData
3874 - })
3875 - .then((response) => {
3876 - if (!response.ok) {
3877 - throw new Error(`HTTP error! status: ${response.status}`);
3878 - }
3879 - return response.json();
3880 - })
3881 - .then((data) => {
3882 - setEmailSubmissionState(botId, false);
3883 -
3884 - if (data.success) {
3885 - showChatContainerForBot(botId);
3886 -
3887 - // Replace {visitor_name} placeholder in intro message with actual name
3888 - if (userName) {
3889 - replaceVisitorNamePlaceholder(botId, userName);
3890 - } else {
3891 - // Remove placeholder if no name provided
3892 - replaceVisitorNamePlaceholder(botId, '');
3893 - }
3894 -
3895 - if (data.message && typeof appendMessage === 'function') {
3896 - setTimeout(() => {
3897 - appendMessage('bot', data.message, '', [], false, botId);
3898 - if (typeof scrollToBottom === 'function') {
3899 - scrollToBottom(botId);
3900 - }
3901 - }, 100);
3902 - }
3903 - } else {
3904 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3905 - }
3906 - })
3907 - .catch((error) => {
3908 - setEmailSubmissionState(botId, false);
3909 - showEmailError(botId, 'An error occurred. Please try again.');
3910 - });
3911 -
3912 - return false;
3913 - });
3914 -
3915 - // Real-time email validation using event delegation
3916 - $(document).on('input', '.mxchat-email-input', function() {
3917 - var botId = getBotIdFromElement(this);
3918 - var $input = $(this);
3919 -
3920 - // Clear previous timeout
3921 - clearTimeout($input.data('validationTimeout'));
3922 -
3923 - // Debounce validation
3924 - var timeout = setTimeout(() => {
3925 - var email = this.value.trim();
3926 - clearEmailError(botId);
3927 -
3928 - if (email && !isValidEmailAddress(email)) {
3929 - showEmailError(botId, 'Please enter a valid email address.');
3930 - }
3931 - }, 500);
3932 -
3933 - $input.data('validationTimeout', timeout);
3934 - });
3935 -
3936 - // Handle Enter key in email input
3937 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3938 - if (e.key === 'Enter') {
3939 - e.preventDefault();
3940 - var botId = getBotIdFromElement(this);
3941 - if (!emailSubmittingState[botId]) {
3942 - $(this).closest('.email-collection-form').submit();
3943 - }
3944 - }
3945 - });
3946 -
3947 - // Handle Enter key in name input
3948 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3949 - if (e.key === 'Enter') {
3950 - e.preventDefault();
3951 - var botId = getBotIdFromElement(this);
3952 - if (!emailSubmittingState[botId]) {
3953 - $(this).closest('.email-collection-form').submit();
3954 - }
3955 - }
3956 - });
3957 -
3958 - // Initialize email check for all bot instances
3959 - // For floating bots: defer until widget is opened (zero passive AJAX)
3960 - // For embedded bots: check immediately since the form is visible
3961 - $('.mxchat-chatbot-wrapper').each(function() {
3962 - var botId = $(this).data('bot-id') || 'default';
3963 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3964 -
3965 - if (emailBlocker) {
3966 - if (isEmbeddedBot(botId)) {
3967 - // Embedded bots are always visible — check now
3968 - resolveEmailState(botId);
3969 - }
3970 - // Floating bots: handled in the widget open handler
3971 - } else if (isEmbeddedBot(botId)) {
3972 - // Embedded bot, no email collection — load history with loader
3973 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3974 - if (chatPersistenceEnabled) {
3975 - MxChatInstances.ensureSession(botId);
3976 - showChatContainerForBot(botId);
3977 - }
3978 - }
3979 - });
3980 -}
3981 -
3982 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3983 - $(document).on('click', '.pre-chat-message', function() {
3984 - var botId = getBotIdFromElement(this);
3985 - var $chatbot = getElement(botId, 'floating-chatbot');
3986 - if ($chatbot.hasClass('hidden')) {
3987 - $chatbot.removeClass('hidden').addClass('visible');
3988 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3989 - handlePreChatDismissal(botId);
3990 - disableScroll(); // Disable scroll when chatbot opens
3991 -
3992 - // Load chat history for returning visitors (persistence)
3993 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3994 - if (chatPersistenceEnabled) {
3995 - MxChatInstances.ensureSession(botId);
3996 - }
3997 -
3998 - // Deferred email check — only on first widget open
3999 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4000 - var instance = MxChatInstances.get(botId);
4001 - if (emailBlocker && !instance.emailCheckDone) {
4002 - instance.emailCheckDone = true;
4003 - resolveEmailState(botId);
4004 - } else if (!emailBlocker) {
4005 - showChatContainerForBot(botId);
4006 - }
4007 - }
4008 - });
4009 -
4010 - // Legacy duplicate close handler removed — handled by single event delegation above
4011 -
4012 -
4013 -function hasQuickQuestions(botId) {
4014 - botId = botId || 'default';
4015 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4016 - if (!questionsContainer) return false;
4017 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4018 - return questionButtons.length > 0;
4019 -}
4020 -
4021 -/**
4022 - * Check if a bot is embedded (not floating)
4023 - * Embedded bots don't have a .floating-chatbot wrapper
4024 - */
4025 -function isEmbeddedBot(botId) {
4026 - botId = botId || 'default';
4027 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4028 - return !floatingWrapper;
4029 -}
4030 -
4031 -function collapseQuickQuestions(botId) {
4032 - botId = botId || 'default';
4033 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4034 - if (questionsContainer && hasQuickQuestions(botId)) {
4035 - questionsContainer.classList.add('collapsed');
4036 - questionsContainer.classList.add('has-been-collapsed');
4037 - try {
4038 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4039 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4040 - } catch (e) {
4041 - // Ignore if sessionStorage is not available
4042 - }
4043 - }
4044 -}
4045 -
4046 -function expandQuickQuestions(botId) {
4047 - botId = botId || 'default';
4048 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4049 - if (questionsContainer && hasQuickQuestions(botId)) {
4050 - questionsContainer.classList.remove('collapsed');
4051 - try {
4052 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4053 - } catch (e) {
4054 - // Ignore if sessionStorage is not available
4055 - }
4056 - }
4057 -}
4058 -
4059 -function checkQuickQuestionsState(botId) {
4060 - botId = botId || 'default';
4061 - if (!hasQuickQuestions(botId)) {
4062 - return; // Don't do anything if no questions exist
4063 - }
4064 -
4065 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4066 - if (isEmbeddedBot(botId)) {
4067 - return;
4068 - }
4069 -
4070 - try {
4071 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4072 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4073 -
4074 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4075 - if (questionsContainer) {
4076 - if (hasBeenCollapsed === 'true') {
4077 - questionsContainer.classList.add('has-been-collapsed');
4078 - }
4079 - if (isCollapsed === 'true') {
4080 - questionsContainer.classList.add('collapsed');
4081 - }
4082 - }
4083 - } catch (e) {
4084 - // Ignore if sessionStorage is not available
4085 - }
4086 -}
4087 -
4088 -// Global delegation for dynamically added links as fallback
4089 -// Use class selector for multi-instance support
4090 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4091 - const $link = $(this);
4092 - const messageDiv = $link.closest('.bot-message, .agent-message');
4093 -
4094 - // Only process bot/agent message links
4095 - if (messageDiv.length > 0) {
4096 - const originalHref = $link.attr('href');
4097 -
4098 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4099 - e.preventDefault();
4100 - e.stopPropagation();
4101 -
4102 - // Mark as tracked
4103 - $link.attr('data-tracked', 'true');
4104 -
4105 - // Get bot ID from the chat box context
4106 - var botId = getBotIdFromElement(this);
4107 -
4108 - // Get message context from the message div
4109 - const messageText = messageDiv.text().substring(0, 200);
4110 -
4111 - $.ajax({
4112 - url: mxchatChat.ajax_url,
4113 - type: 'POST',
4114 - data: {
4115 - action: 'mxchat_track_url_click',
4116 - session_id: getChatSession(botId),
4117 - url: originalHref,
4118 - message_context: messageText,
4119 - nonce: mxchatChat.nonce
4120 - },
4121 - complete: function() {
4122 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4123 - window.open(originalHref, '_blank');
4124 - } else {
4125 - window.location.href = originalHref;
4126 - }
4127 - }
4128 - });
4129 -
4130 - return false;
4131 - }
4132 - }
4133 -});
4134 -
4135 - // ====================================
4136 - // MAIN INITIALIZATION
4137 - // ====================================
4138 -
4139 - // Initialize all chatbot instances on the page
4140 - initializeAllInstances();
4141 -
4142 - // Legacy initialization for single bot compatibility
4143 - $('.floating-chatbot.hidden').each(function() {
4144 - var botId = getBotIdFromElement(this);
4145 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4146 - });
4147 -
4148 - // Initialize when document is ready
4149 - setFullHeight();
4150 -
4151 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4152 - // until the user's first interaction via MxChatInstances.ensureSession()
4153 -
4154 - // Initialize chat visibility for all instances
4155 - $('.mxchat-chatbot-wrapper').each(function() {
4156 - var botId = $(this).data('bot-id') || 'default';
4157 - initializeChatVisibility(botId);
4158 - });
4159 -
4160 - // Make functions globally available for add-ons
4161 - window.hasQuickQuestions = hasQuickQuestions;
4162 - window.collapseQuickQuestions = collapseQuickQuestions;
4163 - window.appendMessage = appendMessage;
4164 - window.appendThinkingMessage = appendThinkingMessage;
4165 - window.scrollToBottom = scrollToBottom;
4166 - window.scrollElementToTop = scrollElementToTop;
4167 - window.replaceLastMessage = replaceLastMessage;
4168 - window.callMxChat = callMxChat;
4169 - window.callMxChatStream = callMxChatStream;
4170 - window.shouldUseStreaming = shouldUseStreaming;
4171 - window.getChatSession = getChatSession;
4172 - window.getPageContext = getPageContext;
4173 - window.updateStreamingMessage = updateStreamingMessage;
4174 - window.MxChatInstances = MxChatInstances;
4175 - window.getElement = getElement;
4176 - window.getElementDOM = getElementDOM;
4177 - window.getBotIdFromElement = getBotIdFromElement;
4178 -
4179 -}); // End of jQuery ready
4180 -
4181 -
4182 -// ====================================
4183 -// GLOBAL EVENT LISTENERS (Outside jQuery)
4184 -// ====================================
4185 -
4186 -// Event listener for copy button (code blocks)
4187 -document.addEventListener("click", (e) => {
4188 - if (e.target.classList.contains("mxchat-copy-button")) {
4189 - const copyButton = e.target;
4190 - const codeBlock = copyButton
4191 - .closest(".mxchat-code-block-container")
4192 - .querySelector(".mxchat-code-block code");
4193 -
4194 - if (codeBlock) {
4195 - // Preserve formatting using innerText
4196 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
4197 - copyButton.textContent = "Copied!";
4198 - copyButton.setAttribute("aria-label", "Copied to clipboard");
4199 -
4200 - setTimeout(() => {
4201 - copyButton.textContent = "Copy";
4202 - copyButton.setAttribute("aria-label", "Copy to clipboard");
4203 - }, 2000);
4204 - });
4205 - }
4206 - }
4207 -});
4208 -
4209 -// ============================================================================
4210 -// SATISFACTION RATING (v3.2.6)
4211 -// ============================================================================
4212 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4213 -// inactivity following a bot reply. One prompt per session, deduped via
4214 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4215 -// the option (default off) is authoritative.
4216 -jQuery(function($) {
4217 - if (typeof mxchatChat === 'undefined') return;
4218 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4219 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4220 - // old "disabled when exactly false/'off'" check let '' through and the
4221 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4222 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4223 - // (boolean-true localizations) working.
4224 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4225 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4226 - // merges fresh values over mxchatChat (that merge fires on first widget
4227 - // open, after this module has already decided). Re-evaluating would mean
4228 - // restructuring the whole module to late-bind its listeners — not worth it
4229 - // for a prompt that is at worst stale for one page load on a cached page.
4230 - var sre = mxchatChat.satisfaction_rating_enabled;
4231 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4232 -
4233 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4234 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4235 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4236 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4237 - if (idleSeconds < 5) idleSeconds = 5;
4238 - if (idleSeconds > 600) idleSeconds = 600;
4239 - var IDLE_MS = idleSeconds * 1000;
4240 - var MIN_BOT_REPLIES = 2;
4241 - var ratingState = {};
4242 -
4243 - function getState(botId) {
4244 - if (!ratingState[botId]) {
4245 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4246 - }
4247 - return ratingState[botId];
4248 - }
4249 -
4250 - function getSessionId(botId) {
4251 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4252 - return MxChatInstances.getChatSession(botId);
4253 - }
4254 - return null;
4255 - }
4256 -
4257 - function isAlreadyRated(sessionId) {
4258 - if (!sessionId) return false;
4259 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4260 - }
4261 -
4262 - function markRated(sessionId) {
4263 - if (!sessionId) return;
4264 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4265 - }
4266 -
4267 - function esc(s) {
4268 - return String(s == null ? '' : s)
4269 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4270 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4271 - }
4272 -
4273 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4274 - function ratingSkipInlineColors(botId) {
4275 - if (mxchatChat.skip_inline_colors) return true;
4276 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4277 - return botAssignments.hasOwnProperty(botId);
4278 - }
4279 -
4280 - function botBubbleStyleAttr(botId) {
4281 - if (ratingSkipInlineColors(botId)) return '';
4282 - var bg = mxchatChat.bot_message_bg_color;
4283 - var fg = mxchatChat.bot_message_font_color;
4284 - if (!bg && !fg) return '';
4285 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4286 - }
4287 -
4288 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4289 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4290 - // and paints the filled "Send" pill so it fills with the bot font color and
4291 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4292 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4293 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4294 - // unreliably inside a descendant's `background`, so a bubble-level var would
4295 - // silently fall back to the literal (white-block bug all over again). Inline
4296 - // longhand always wins. Same transparent-guard as the menu so we never paint
4297 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4298 - function syncRatingBubbleColors(botId) {
4299 - var $chatBox = getChatBoxByBotId(botId);
4300 - if (!$chatBox || !$chatBox.length) return;
4301 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4302 - if (!bubbleEl) return;
4303 - var cs = window.getComputedStyle(bubbleEl);
4304 - var fg = cs.color;
4305 - var bg = cs.backgroundColor;
4306 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4307 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4308 - // Expose on the bubble too, for any inheriting styles / future use.
4309 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4310 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4311 - // Paint the Send pill directly — the part that actually fixes the bug.
4312 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4313 - if (submitEl) {
4314 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4315 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4316 - }
4317 - }
4318 -
4319 - function copy(key) {
4320 - var c = mxchatChat.satisfaction_rating_copy || {};
4321 - var d = {
4322 - question: 'Was this helpful?',
4323 - helpful: 'Helpful',
4324 - not_helpful: 'Not helpful',
4325 - dismiss: 'Dismiss',
4326 - thanks: 'Thanks! Anything we should improve? (optional)',
4327 - placeholder: 'Tell us what could be better…',
4328 - send: 'Send',
4329 - skip: 'Skip',
4330 - saved: 'Thanks for the feedback.'
4331 - };
4332 - return c[key] || d[key];
4333 - }
4334 -
4335 - function thumbUpSvg() {
4336 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4337 - }
4338 - function thumbDownSvg() {
4339 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4340 - }
4341 -
4342 - function buildPromptHtml(botId) {
4343 - var styleAttr = botBubbleStyleAttr(botId);
4344 - return ''
4345 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4346 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4347 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4348 - + '<div class="mxchat-rating-actions">'
4349 - + '<span class="mxchat-rating-buttons">'
4350 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4351 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4352 - + '</span>'
4353 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4354 - + '</div>'
4355 - + '</div>'
4356 - + '</div>';
4357 - }
4358 -
4359 - function buildFeedbackHtml(botId, rating) {
4360 - var styleAttr = botBubbleStyleAttr(botId);
4361 - return ''
4362 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4363 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4364 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4365 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4366 - + '<div class="mxchat-rating-feedback-actions">'
4367 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4368 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4369 - + '</div>'
4370 - + '</div>'
4371 - + '</div>';
4372 - }
4373 -
4374 - function buildSavedHtml(botId) {
4375 - var styleAttr = botBubbleStyleAttr(botId);
4376 - return ''
4377 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4378 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4379 - + '</div>';
4380 - }
4381 -
4382 - function getChatBoxByBotId(botId) {
4383 - var $byId = $('#chat-box-' + botId);
4384 - if ($byId.length) return $byId.first();
4385 - return $('.chat-box').first();
4386 - }
4387 -
4388 - function scrollChatBoxToBottom($chatBox) {
4389 - if (!$chatBox || !$chatBox.length) return;
4390 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4391 - }
4392 -
4393 - function showPrompt(botId) {
4394 - var s = getState(botId);
4395 - if (s.promptShown || s.dismissed) return;
4396 - var sessionId = getSessionId(botId);
4397 - if (!sessionId) return;
4398 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4399 - var $chatBox = getChatBoxByBotId(botId);
4400 - if (!$chatBox.length) return;
4401 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4402 - $chatBox.append(buildPromptHtml(botId));
4403 - syncRatingBubbleColors(botId);
4404 - s.promptShown = true;
4405 - scrollChatBoxToBottom($chatBox);
4406 - }
4407 -
4408 - function submitRating(botId, rating, feedback) {
4409 - var sessionId = getSessionId(botId);
4410 - if (!sessionId) return;
4411 - $.post(mxchatChat.ajax_url, {
4412 - action: 'mxchat_save_rating',
4413 - session_id: sessionId,
4414 - bot_id: botId,
4415 - rating: rating,
4416 - feedback: feedback || ''
4417 - });
4418 - markRated(sessionId);
4419 - }
4420 -
4421 - function onBotReply(botId) {
4422 - var s = getState(botId);
4423 - s.botReplies += 1;
4424 - if (s.promptShown || s.dismissed) return;
4425 - var sessionId = getSessionId(botId);
4426 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4427 - if (s.botReplies < MIN_BOT_REPLIES) return;
4428 - if (s.idleTimer) clearTimeout(s.idleTimer);
4429 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4430 - }
4431 -
4432 - function onUserMessage(botId) {
4433 - var s = getState(botId);
4434 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4435 - }
4436 -
4437 - function botIdFromChatBox(el) {
4438 - var id = el && el.id ? el.id : '';
4439 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4440 - }
4441 -
4442 - function setupObserver(chatBox) {
4443 - var botId = botIdFromChatBox(chatBox);
4444 - try {
4445 - var observer = new MutationObserver(function(mutations) {
4446 - mutations.forEach(function(m) {
4447 - for (var i = 0; i < m.addedNodes.length; i++) {
4448 - var node = m.addedNodes[i];
4449 - if (!node || node.nodeType !== 1) continue;
4450 - var $n = $(node);
4451 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4452 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4453 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4454 - }
4455 - });
4456 - });
4457 - observer.observe(chatBox, { childList: true });
4458 - } catch (e) { /* noop */ }
4459 - }
4460 -
4461 - $('.chat-box').each(function() { setupObserver(this); });
4462 -
4463 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4464 - e.preventDefault();
4465 - var $btn = $(this);
4466 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4467 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4468 - var botId = $prompt.data('bot-id') || 'default';
4469 - var rating = parseInt($btn.attr('data-rating'), 10);
4470 - if (rating !== 1 && rating !== -1) return;
4471 - submitRating(botId, rating, '');
4472 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4473 - syncRatingBubbleColors(botId);
4474 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4475 - });
4476 -
4477 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4478 - e.preventDefault();
4479 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4480 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4481 - var botId = $prompt.data('bot-id') || 'default';
4482 - var s = getState(botId);
4483 - s.dismissed = true;
4484 - markRated(getSessionId(botId));
4485 - ($wrap.length ? $wrap : $prompt).remove();
4486 - });
4487 -
4488 - function closeFeedback($fb) {
4489 - var botId = $fb.data('bot-id') || 'default';
4490 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4491 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4492 - syncRatingBubbleColors(botId);
4493 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4494 - }
4495 -
4496 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4497 - e.preventDefault();
4498 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4499 - });
4500 -
4501 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4502 - e.preventDefault();
4503 - var $fb = $(this).closest('.mxchat-rating-feedback');
4504 - var botId = $fb.data('bot-id') || 'default';
4505 - var rating = parseInt($fb.attr('data-rating'), 10);
4506 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4507 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4508 - if (text !== '') {
4509 - submitRating(botId, rating, text);
4510 - }
4511 - closeFeedback($fb);
4512 - });
4513 -});
4514 -
1 +jQuery(document).ready(function($) {
2 +//console.log('mxchatChat object:', mxchatChat);
3 +//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 +// Add these variables at the top of your chat-script.js file
5 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 +
7 + // Initialize color settings
8 + var userMessageBgColor = mxchatChat.user_message_bg_color;
9 + var userMessageFontColor = mxchatChat.user_message_font_color;
10 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 + var botMessageFontColor = mxchatChat.bot_message_font_color;
12 + // Add live agent message colors
13 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 +
17 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 + let lastSeenMessageId = '';
19 + let notificationCheckInterval;
20 + let notificationBadge;
21 + // Initialize session ID
22 + var sessionId = getChatSession();
23 +
24 + let pollingInterval; // Variable to store the interval ID
25 + let processedMessageIds = new Set(); // Add this at the top with your other variables
26 +//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 +//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 + let activePdfFile = null;
29 + let activeWordFile = null;
30 +
31 +
32 +// Function to create and append notification badge
33 +// Function to create and append notification badge
34 +function createNotificationBadge() {
35 + console.log("Creating notification badge...");
36 + const chatButton = document.getElementById('floating-chatbot-button');
37 + console.log("Chat button found:", !!chatButton);
38 +
39 + if (!chatButton) return;
40 +
41 + // Remove any existing badge first
42 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 + if (existingBadge) {
44 + console.log("Removing existing badge");
45 + existingBadge.remove();
46 + }
47 +
48 + notificationBadge = document.createElement('div');
49 + notificationBadge.className = 'chat-notification-badge';
50 + notificationBadge.style.cssText = `
51 + display: none;
52 + position: absolute;
53 + top: -5px;
54 + right: -5px;
55 + background-color: red;
56 + color: white;
57 + border-radius: 50%;
58 + padding: 4px 8px;
59 + font-size: 12px;
60 + font-weight: bold;
61 + z-index: 10001;
62 + `;
63 + chatButton.style.position = 'relative';
64 + chatButton.appendChild(notificationBadge);
65 +
66 + console.log("Notification badge created and appended:", {
67 + exists: !!notificationBadge,
68 + parent: notificationBadge?.parentNode?.id,
69 + display: notificationBadge?.style?.display
70 + });
71 +}
72 +
73 +// Function to check for new messages
74 +function checkForNewMessages() {
75 + const sessionId = getChatSession();
76 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 +
78 + if (!chatPersistenceEnabled) return;
79 +
80 + $.ajax({
81 + url: mxchatChat.ajax_url,
82 + type: 'POST',
83 + data: {
84 + action: 'mxchat_check_new_messages',
85 + session_id: sessionId,
86 + last_seen_id: lastSeenMessageId,
87 + nonce: mxchatChat.nonce
88 + },
89 + success: function(response) {
90 + if (response.success && response.data.hasNewMessages) {
91 + showNotification();
92 + }
93 + }
94 + });
95 +}
96 +
97 +// Function to show notification
98 +function showNotification() {
99 + const badge = document.getElementById('chat-notification-badge');
100 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 + badge.style.display = 'block';
102 + badge.textContent = '1';
103 + }
104 +}
105 +
106 +function hideNotification() {
107 + const badge = document.getElementById('chat-notification-badge');
108 + if (badge) {
109 + badge.style.display = 'none';
110 + }
111 +}
112 +// Function to start notification checking
113 +function startNotificationChecking() {
114 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 + if (!chatPersistenceEnabled) return;
116 +
117 + createNotificationBadge();
118 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 +}
120 +
121 +// Function to stop notification checking
122 +function stopNotificationChecking() {
123 + if (notificationCheckInterval) {
124 + clearInterval(notificationCheckInterval);
125 + }
126 +}
127 +
128 +
129 +
130 +
131 +function getChatSession() {
132 + var sessionId = getCookie('mxchat_session_id');
133 + //console.log("Session ID retrieved from cookie: ", sessionId);
134 +
135 + if (!sessionId) {
136 + sessionId = generateSessionId();
137 + //console.log("Generated new session ID: ", sessionId);
138 + setChatSession(sessionId);
139 + }
140 +
141 + //console.log("Final session ID: ", sessionId);
142 + return sessionId;
143 +}
144 +
145 +function setChatSession(sessionId) {
146 + // Set the cookie with a 24-hour expiration (86400 seconds)
147 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 +}
149 +
150 +// Get cookie value by name
151 +function getCookie(name) {
152 + let value = "; " + document.cookie;
153 + let parts = value.split("; " + name + "=");
154 + if (parts.length == 2) return parts.pop().split(";").shift();
155 +}
156 +
157 +// Generate a new session ID
158 +function generateSessionId() {
159 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 +}
161 +
162 +// Function to send the message to the chatbot (backend)
163 +function sendMessageToChatbot(message) {
164 + var sessionId = getChatSession(); // Reuse the session ID logic
165 +
166 + // Hide the popular questions section
167 + $('#mxchat-popular-questions').hide();
168 +
169 + // Show thinking indicator (no need to append the user's message again)
170 + appendThinkingMessage();
171 + scrollToBottom();
172 +
173 + //console.log("Sending message to chatbot:", message); // Log the message
174 + //console.log("Session ID:", sessionId); // Log the session ID
175 +
176 + // Call the chatbot using the same call logic as sendMessage
177 + callMxChat(message, function(response) {
178 + // ** Ensure temporary thinking message is removed before adding new response **
179 + $('.temporary-message').remove();
180 +
181 + // Replace thinking indicator with actual response
182 + replaceLastMessage("bot", response);
183 + });
184 +}
185 +
186 +
187 +
188 +
189 +function sendMessage() {
190 + var message = $('#chat-input').val(); // Get value from textarea
191 + if (message) {
192 + appendMessage("user", message); // Append user's message
193 + $('#chat-input').val(''); // Clear the textarea
194 + $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 +
196 + // Hide the popular questions section
197 + $('#mxchat-popular-questions').hide();
198 +
199 + // Show typing indicator
200 + appendThinkingMessage();
201 + scrollToBottom();
202 +
203 + callMxChat(message, function(response) {
204 + // Replace typing indicator with actual response
205 + replaceLastMessage("bot", response);
206 + });
207 + }
208 +}
209 +
210 +
211 +
212 + // Function to append a thinking message with animation
213 + function appendThinkingMessage() {
214 + // Remove any existing thinking dots first
215 + $('.thinking-dots').remove();
216 +
217 + // Retrieve the bot message font color and background color
218 + var botMessageFontColor = mxchatChat.bot_message_font_color;
219 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 +
221 +
222 + var thinkingHtml = '<div class="thinking-dots-container">' +
223 + '<div class="thinking-dots">' +
224 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 + '</div>' +
228 + '</div>';
229 +
230 + // Append the thinking dots to the chat container (or within the temporary message div)
231 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 + scrollToBottom();
233 + }
234 +
235 + // Trigger send button click when "Enter" key is pressed in the textarea
236 + $('#chat-input').keypress(function(e) {
237 + if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 + e.preventDefault(); // Prevent default "Enter" behavior
239 + $('#send-button').click(); // Trigger send button click
240 + }
241 + });
242 +
243 + // Handle send button click
244 + $('#send-button').click(function() {
245 + sendMessage();
246 + });
247 +
248 + // Handle click on popular questions
249 + $('.mxchat-popular-question').on('click', function () {
250 + var question = $(this).text(); // Get the text of the clicked question
251 +
252 + // Append the question as if the user typed it
253 + appendMessage("user", question);
254 +
255 + // Send the question to the server (backend)
256 + sendMessageToChatbot(question);
257 + });
258 +
259 +
260 +// Use the linkTarget in your linkify function
261 +function linkify(inputText) {
262 + // Check for already linked URLs and skip them
263 + // We use negative lookaheads to skip anything already in an <a> tag
264 + var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
265 + var replacedText = inputText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
266 +
267 + // Replace standalone URLs not already in an <a> tag
268 + var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
269 + replacedText = replacedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
270 +
271 + // Replace "www." prefixed URLs not already in an <a> tag
272 + var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
273 + replacedText = replacedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
274 +
275 + return replacedText;
276 +}
277 +
278 +
279 +function scrollElementToTop(element) {
280 + var chatBox = $('#chat-box');
281 + var elementTop = element.position().top + chatBox.scrollTop();
282 + chatBox.animate({ scrollTop: elementTop }, 500);
283 +}
284 +
285 +
286 +// Optimized scrollToBottom function for instant scrolling
287 +function scrollToBottom(instant = false) {
288 + var chatBox = $('#chat-box');
289 + if (instant) {
290 + // Instantly set the scroll position to the bottom
291 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
292 + } else {
293 + // Use requestAnimationFrame for smoother scrolling if needed
294 + let start = null;
295 + const scrollHeight = chatBox.prop("scrollHeight");
296 + const initialScroll = chatBox.scrollTop();
297 + const distance = scrollHeight - initialScroll;
298 + const duration = 500; // Duration in ms
299 +
300 + function smoothScroll(timestamp) {
301 + if (!start) start = timestamp;
302 + const progress = timestamp - start;
303 + const currentScroll = initialScroll + (distance * (progress / duration));
304 + chatBox.scrollTop(currentScroll);
305 +
306 + if (progress < duration) {
307 + requestAnimationFrame(smoothScroll);
308 + } else {
309 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
310 + }
311 + }
312 +
313 + requestAnimationFrame(smoothScroll);
314 + }
315 +}
316 +
317 +
318 + // Function to format text with **bold** inside double asterisks
319 + function formatBoldText(text) {
320 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
321 + }
322 +
323 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
324 +function convertNewlinesToBreaks(text) {
325 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
326 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
327 +
328 + // Wrap each paragraph in <p> tags
329 + return paragraphs
330 + .map(para => `<p>${para.trim()}</p>`)
331 + .join('');
332 +}
333 + // Copy to clipboard function
334 + // Function to copy text to clipboard
335 + function copyToClipboard(text) {
336 + var tempInput = $('<input>');
337 + $('body').append(tempInput);
338 + tempInput.val(text).select();
339 + document.execCommand('copy');
340 + tempInput.remove();
341 + }
342 +
343 +
344 +function updateChatModeIndicator(mode) {
345 + const indicator = document.getElementById('chat-mode-indicator');
346 + if (indicator) {
347 + indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
348 + }
349 +
350 + // Start or stop polling based on mode
351 + if (mode === 'agent') {
352 + startPolling();
353 + } else {
354 + stopPolling();
355 + }
356 +}
357 +
358 +function callMxChat(message, callback) {
359 + $.ajax({
360 + url: mxchatChat.ajax_url,
361 + type: 'POST',
362 + dataType: 'json',
363 + data: {
364 + action: 'mxchat_handle_chat_request',
365 + message: message,
366 + session_id: getChatSession(),
367 + nonce: mxchatChat.nonce
368 + },
369 + success: function(response) {
370 + // Existing chat mode check
371 + if (response.chat_mode) {
372 + updateChatModeIndicator(response.chat_mode);
373 + }
374 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
375 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
376 + }
377 +
378 + // Add PDF filename handling
379 + if (response.data && response.data.filename) {
380 + showActivePdf(response.data.filename);
381 + activePdfFile = response.data.filename;
382 + }
383 +
384 + // Add redirect check here
385 + if (response.redirect_url) {
386 + let responseText = response.text || '';
387 + if (responseText) {
388 + replaceLastMessage("bot", responseText);
389 + }
390 + setTimeout(() => {
391 + window.location.href = response.redirect_url;
392 + }, 1500);
393 + return;
394 + }
395 +
396 + // Check for live agent response
397 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
398 + updateChatModeIndicator('agent');
399 + return;
400 + }
401 +
402 + // Handle other responses
403 + let responseText = response.text || '';
404 + let responseHtml = response.html || '';
405 + let responseMessage = response.message || '';
406 +
407 + if (responseText === 'You are now chatting with the AI chatbot.') {
408 + updateChatModeIndicator('ai');
409 + }
410 +
411 + // Handle the message and show notification if chat is hidden
412 + if (responseText || responseHtml || responseMessage) {
413 + // Update the messages as before
414 + if (responseText && responseHtml) {
415 + replaceLastMessage("bot", responseText, responseHtml);
416 + } else if (responseText) {
417 + replaceLastMessage("bot", responseText);
418 + } else if (responseHtml) {
419 + replaceLastMessage("bot", "", responseHtml);
420 + } else if (responseMessage) {
421 + replaceLastMessage("bot", responseMessage);
422 + }
423 +
424 + // Check if chat is hidden and show notification
425 + if ($('#floating-chatbot').hasClass('hidden')) {
426 + const badge = $('#chat-notification-badge');
427 + if (badge.length) {
428 + badge.show();
429 + }
430 + }
431 + } else {
432 + console.error("Unexpected response format:", response);
433 + replaceLastMessage("bot", "I'm sorry, something went wrong.");
434 + }
435 +
436 + if (response.message_id) {
437 + lastSeenMessageId = response.message_id;
438 + }
439 + },
440 + error: function(xhr, status, error) {
441 + replaceLastMessage("bot", "An unexpected error occurred.");
442 + }
443 + });
444 +}
445 +
446 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
447 + //console.log("Appending message. Sender:", sender, "Content:", messageText);
448 +
449 + try {
450 + // Determine styles based on sender type
451 + let messageClass, bgColor, fontColor;
452 +
453 + if (sender === "user") {
454 + messageClass = "user-message";
455 + bgColor = userMessageBgColor;
456 + fontColor = userMessageFontColor;
457 + } else if (sender === "agent") {
458 + messageClass = "agent-message";
459 + bgColor = liveAgentMessageBgColor;
460 + fontColor = liveAgentMessageFontColor;
461 + } else {
462 + messageClass = "bot-message";
463 + bgColor = botMessageBgColor;
464 + fontColor = botMessageFontColor;
465 + }
466 +
467 + const messageDiv = $('<div>')
468 + .addClass(messageClass)
469 + .css({
470 + 'background': bgColor,
471 + 'color': fontColor,
472 + });
473 +
474 + // Add CSS for paragraphs
475 + messageDiv.css({
476 + 'margin-bottom': '1em'
477 + });
478 +
479 + // Format and process the message content
480 + let fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
481 +
482 + // Add images if provided
483 + if (images && images.length > 0) {
484 + fullMessage += '<div class="image-gallery">';
485 + images.forEach(img => {
486 + fullMessage += `
487 + <div style="margin-bottom: 10px;">
488 + <strong>${img.title}</strong><br>
489 + <a href="${img.image_url}" target="_blank">
490 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
491 + </a>
492 + </div>`;
493 + });
494 + fullMessage += '</div>';
495 + }
496 +
497 + // Append HTML content if provided
498 + if (messageHtml) {
499 + fullMessage += '<br><br>' + messageHtml;
500 + }
501 +
502 + messageDiv.html(fullMessage);
503 +
504 + // Add a class for temporary messages if needed
505 + if (isTemporary) {
506 + messageDiv.addClass('temporary-message');
507 + }
508 +
509 + // Append the message to the chat box
510 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function () {
511 + if (sender === "bot") {
512 + // After bot's message is displayed, scroll the last user message to the top
513 + const lastUserMessage = $('#chat-box').find('.user-message').last();
514 + if (lastUserMessage.length) {
515 + scrollElementToTop(lastUserMessage);
516 + }
517 + }
518 + });
519 +
520 + if (messageText.id) {
521 + lastSeenMessageId = messageText.id;
522 + hideNotification();
523 + }
524 + } catch (error) {
525 + console.error("Error rendering message with images:", error);
526 + }
527 +}
528 +
529 +
530 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
531 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
532 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
533 +
534 + // Determine styles
535 + let bgColor, fontColor;
536 + if (sender === "user") {
537 + bgColor = userMessageBgColor;
538 + fontColor = userMessageFontColor;
539 + } else if (sender === "agent") {
540 + bgColor = liveAgentMessageBgColor;
541 + fontColor = liveAgentMessageFontColor;
542 + } else {
543 + bgColor = botMessageBgColor;
544 + fontColor = botMessageFontColor;
545 + }
546 +
547 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
548 + if (responseHtml) {
549 + fullMessage += '<br><br>' + responseHtml;
550 + }
551 +
552 + if (images.length > 0) {
553 + fullMessage += '<div class="image-gallery">';
554 + images.forEach(img => {
555 + fullMessage += `
556 + <div style="margin-bottom: 10px;">
557 + <strong>${img.title}</strong><br>
558 + <a href="${img.image_url}" target="_blank">
559 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
560 + </a>
561 + </div>`;
562 + });
563 + fullMessage += '</div>';
564 + }
565 +
566 + if (lastMessageDiv.length) {
567 + lastMessageDiv.fadeOut(200, function() {
568 + $(this)
569 + .html(fullMessage)
570 + .removeClass('bot-message user-message')
571 + .addClass(messageClass)
572 + .css({
573 + 'background-color': bgColor,
574 + 'color': fontColor,
575 + })
576 + .removeClass('temporary-message')
577 + .fadeIn(200, function() {
578 + if (sender === "bot" || sender === "agent") {
579 + const lastUserMessage = $('#chat-box').find('.user-message').last();
580 + if (lastUserMessage.length) {
581 + scrollElementToTop(lastUserMessage);
582 + }
583 + // Show notification if chat is hidden
584 + if ($('#floating-chatbot').hasClass('hidden')) {
585 + showNotification();
586 + }
587 + }
588 + });
589 + });
590 + } else {
591 + appendMessage(sender, responseText, responseHtml, images);
592 + }
593 +}
594 +
595 +
596 +function startPolling() {
597 + // Clear any existing interval first
598 + stopPolling();
599 + // Start new polling interval
600 + pollingInterval = setInterval(checkForAgentMessages, 5000);
601 + //console.log("Started agent message polling");
602 +}
603 +
604 +function stopPolling() {
605 + if (pollingInterval) {
606 + clearInterval(pollingInterval);
607 + pollingInterval = null;
608 + //console.log("Stopped agent message polling");
609 + }
610 +}
611 +
612 +
613 +// Update your checkForAgentMessages function
614 +function checkForAgentMessages() {
615 + const sessionId = getChatSession();
616 + $.ajax({
617 + url: mxchatChat.ajax_url,
618 + type: 'POST',
619 + dataType: 'json',
620 + data: {
621 + action: 'mxchat_fetch_new_messages',
622 + session_id: sessionId,
623 + last_seen_id: lastSeenMessageId,
624 + nonce: mxchatChat.nonce
625 + },
626 + success: function (response) {
627 + if (response.success && response.data?.new_messages) {
628 + let hasNewMessage = false;
629 +
630 + response.data.new_messages.forEach(function (message) {
631 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
632 + hasNewMessage = true;
633 + replaceLastMessage("agent", message.content);
634 + lastSeenMessageId = message.id;
635 + processedMessageIds.add(message.id);
636 + }
637 + });
638 +
639 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
640 + showNotification();
641 + }
642 +
643 + scrollToBottom(true);
644 + }
645 + },
646 + error: function (xhr, status, error) {
647 + console.error("Polling error:", xhr, status, error);
648 + }
649 + });
650 +}
651 +function loadChatHistory() {
652 + var sessionId = getChatSession();
653 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
654 +
655 + if (chatPersistenceEnabled && sessionId) {
656 + $.ajax({
657 + url: mxchatChat.ajax_url,
658 + type: 'POST',
659 + dataType: 'json',
660 + data: {
661 + action: 'mxchat_fetch_conversation_history',
662 + session_id: sessionId
663 + },
664 + success: function(response) {
665 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
666 +
667 +
668 + var $chatBox = $('#chat-box');
669 + var $fragment = $(document.createDocumentFragment());
670 + let highestMessageId = lastSeenMessageId;
671 +
672 + if (response.data.chat_mode) {
673 + updateChatModeIndicator(response.data.chat_mode);
674 + }
675 +
676 + $.each(response.data.conversation, function(index, message) {
677 + // Skip agent messages if persistence is off
678 + if (!chatPersistenceEnabled && message.role === 'agent') {
679 + return;
680 + }
681 +
682 + var messageClass, messageBgColor, messageFontColor;
683 +
684 + switch (message.role) {
685 + case 'user':
686 + messageClass = 'user-message';
687 + messageBgColor = userMessageBgColor;
688 + messageFontColor = userMessageFontColor;
689 + break;
690 + case 'agent':
691 + messageClass = 'agent-message';
692 + messageBgColor = liveAgentMessageBgColor;
693 + messageFontColor = liveAgentMessageFontColor;
694 + break;
695 + default:
696 + messageClass = 'bot-message';
697 + messageBgColor = botMessageBgColor;
698 + messageFontColor = botMessageFontColor;
699 + break;
700 + }
701 +
702 + var messageElement = $('<div>').addClass(messageClass)
703 + .css({
704 + 'background': messageBgColor,
705 + 'color': messageFontColor
706 + });
707 +
708 + var content = message.content;
709 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
710 + content = decodeHTMLEntities(content);
711 +
712 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
713 + messageElement.html(content);
714 + } else {
715 + var formattedContent = linkify(
716 + formatBoldText(
717 + convertNewlinesToBreaks(formatCodeBlocks(content))
718 + )
719 + );
720 + messageElement.html(formattedContent);
721 + }
722 +
723 + $fragment.append(messageElement);
724 +
725 + // In loadChatHistory, change this part:
726 + if (message.id) {
727 + highestMessageId = Math.max(highestMessageId, message.id);
728 + processedMessageIds.add(message.id); // Add all message IDs to processed set
729 + }
730 + });
731 +
732 + $chatBox.append($fragment);
733 + scrollToBottom(true);
734 +
735 + if (response.data.conversation.length > 0) {
736 + $('#mxchat-popular-questions').hide();
737 + }
738 +
739 + // Update lastSeenMessageId after history loads
740 + lastSeenMessageId = highestMessageId;
741 +
742 + // Only update chat mode if persistence is enabled
743 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
744 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
745 + if (lastMessage.role === 'agent') {
746 + updateChatModeIndicator('agent');
747 + }
748 + }
749 + } else {
750 + console.warn("No conversation history found.");
751 + }
752 + },
753 + error: function(xhr, status, error) {
754 + console.error("Error loading chat history:", status, error);
755 + appendMessage("bot", "Unable to load chat history.");
756 + }
757 + });
758 + } else {
759 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
760 + }
761 +}
762 +
763 +// Function to decode HTML entities
764 +function decodeHTMLEntities(text) {
765 + var textArea = document.createElement('textarea');
766 + textArea.innerHTML = text;
767 + return textArea.value;
768 +}
769 +
770 +
771 +// Update formatCodeBlocks function
772 +function formatCodeBlocks(text) {
773 + // First handle raw PHP tags
774 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
775 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
776 + });
777 +
778 + // Then handle code blocks with backticks
779 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
780 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
781 + });
782 +
783 + return text;
784 +}
785 +
786 +// Update escapeHtml function to preserve existing code blocks
787 +function escapeHtml(unsafe) {
788 + // First check if it's already a code block
789 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
790 + return unsafe;
791 + }
792 +
793 + return unsafe
794 + .replace(/&/g, "&amp;")
795 + .replace(/</g, "&lt;")
796 + .replace(/>/g, "&gt;")
797 + .replace(/"/g, "&quot;")
798 + .replace(/'/g, "&#039;");
799 +}
800 +// Utility function to escape HTML
801 +function escapeHtml(unsafe) {
802 + return unsafe
803 + .replace(/&/g, "&amp;")
804 + .replace(/</g, "&lt;")
805 + .replace(/>/g, "&gt;")
806 + .replace(/"/g, "&quot;")
807 + .replace(/'/g, "&#039;");
808 +}
809 +
810 +
811 +
812 +
813 +// Function to convert newlines, skipping preformatted text
814 +function convertNewlinesToBreaks(text) {
815 + // Split while preserving code blocks
816 + return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
817 + if (part.startsWith('<pre')) return part;
818 + return part.replace(/(^|[^>])\n/g, '$1<br>');
819 + }).join('');
820 +}
821 +
822 +
823 +
824 +
825 + // Helper function to check if a string is an image HTML
826 + function isImageHtml(str) {
827 + return str.startsWith('<img') && str.endsWith('>');
828 + }
829 +
830 + // Function to remove thinking dots
831 + function removeThinkingDots() {
832 + $('.thinking-dots').closest('.temporary-message').remove();
833 + }
834 +
835 + function isMobile() {
836 + // This can be a simple check, or more sophisticated detection of mobile devices
837 + return window.innerWidth <= 768; // Example threshold for mobile devices
838 + }
839 +
840 + function disableScroll() {
841 + if (isMobile()) {
842 + $('body').css('overflow', 'hidden');
843 + }
844 + }
845 +
846 + function enableScroll() {
847 + if (isMobile()) {
848 + $('body').css('overflow', '');
849 + }
850 + }
851 +
852 +// Pre-chat dismissal check function (wrapped in a function for reuse)
853 + function checkPreChatDismissal() {
854 + $.ajax({
855 + url: mxchatChat.ajax_url,
856 + type: 'POST',
857 + data: {
858 + action: 'mxchat_check_pre_chat_message_status',
859 + _ajax_nonce: mxchatChat.nonce
860 + },
861 + success: function(response) {
862 + if (response.success && !response.data.dismissed) {
863 + $('#pre-chat-message').fadeIn(250);
864 + } else {
865 + $('#pre-chat-message').hide();
866 + }
867 + },
868 + error: function() {
869 + console.error('Failed to check pre-chat message dismissal status.');
870 + }
871 + });
872 + }
873 +
874 + // Function to show the chatbot widget
875 +function showChatWidget() {
876 + // First ensure display is set
877 + $('#floating-chatbot-button').css('display', 'flex');
878 + // Then handle the fade
879 + $('#floating-chatbot-button').fadeTo(500, 1);
880 + // Force visibility
881 + $('#floating-chatbot-button').removeClass('hidden');
882 + //console.log('Showing widget');
883 +}
884 +
885 +// Function to hide the chatbot widget
886 +function hideChatWidget() {
887 + $('#floating-chatbot-button').css('display', 'none');
888 + $('#floating-chatbot-button').addClass('hidden');
889 + //console.log('Hiding widget');
890 +}
891 +
892 +function initializeChatVisibility() {
893 + //console.log('Initializing chat visibility');
894 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
895 + mxchatChat.complianz_toggle === '1' ||
896 + mxchatChat.complianz_toggle === 1;
897 +
898 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
899 + // Initial check
900 + checkConsentAndShowChat();
901 +
902 + // Listen for consent changes
903 + $(document).on('cmplz_status_change', function(event) {
904 + //console.log('Status change detected');
905 + checkConsentAndShowChat();
906 + });
907 + } else {
908 + // If Complianz is not enabled, always show
909 + $('#floating-chatbot-button')
910 + .css('display', 'flex')
911 + .removeClass('hidden no-consent')
912 + .fadeTo(500, 1);
913 +
914 + // Also check pre-chat message when Complianz is not enabled
915 + checkPreChatDismissal();
916 + }
917 +}
918 +
919 +
920 +
921 +function checkConsentAndShowChat() {
922 + var consentStatus = cmplz_has_consent('marketing');
923 + var consentType = complianz.consenttype;
924 +
925 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
926 +
927 + let $widget = $('#floating-chatbot-button');
928 + let $chatbot = $('#floating-chatbot');
929 + let $preChat = $('#pre-chat-message');
930 +
931 + if (consentStatus === true) {
932 + //console.log('Consent granted - showing widget');
933 + $widget
934 + .removeClass('no-consent')
935 + .css('display', 'flex')
936 + .removeClass('hidden')
937 + .fadeTo(500, 1);
938 + $chatbot.removeClass('no-consent');
939 +
940 + // Show pre-chat message if not dismissed
941 + checkPreChatDismissal();
942 + } else {
943 + //console.log('No consent - hiding widget');
944 + $widget
945 + .addClass('no-consent')
946 + .fadeTo(500, 0, function() {
947 + $(this)
948 + .css('display', 'none')
949 + .addClass('hidden');
950 + });
951 + $chatbot.addClass('no-consent');
952 +
953 + // Hide pre-chat message when no consent
954 + $preChat.hide();
955 + }
956 +}
957 +
958 + // Function to dismiss pre-chat message for 24 hours
959 + function handlePreChatDismissal() {
960 + $('#pre-chat-message').fadeOut(200);
961 + $.ajax({
962 + url: mxchatChat.ajax_url,
963 + type: 'POST',
964 + data: {
965 + action: 'mxchat_dismiss_pre_chat_message',
966 + _ajax_nonce: mxchatChat.nonce
967 + },
968 + success: function() {
969 + $('#pre-chat-message').hide();
970 + },
971 + error: function() {
972 + console.error('Failed to dismiss pre-chat message.');
973 + }
974 + });
975 + }
976 +
977 + // Handle pre-chat message dismissal on button click
978 + $(document).on('click', '.close-pre-chat-message', function(e) {
979 + e.stopPropagation();
980 + handlePreChatDismissal();
981 + });
982 +
983 + // Toggle chatbot visibility on floating button click
984 + $(document).on('click', '#floating-chatbot-button', function() {
985 + var chatbot = $('#floating-chatbot');
986 + if (chatbot.hasClass('hidden')) {
987 + chatbot.removeClass('hidden').addClass('visible');
988 + $(this).addClass('hidden');
989 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
990 + disableScroll();
991 + $('#pre-chat-message').fadeOut(250);
992 + } else {
993 + chatbot.removeClass('visible').addClass('hidden');
994 + $(this).removeClass('hidden');
995 + enableScroll();
996 + checkPreChatDismissal();
997 + }
998 + });
999 +
1000 + $(document).on('click', '#exit-chat-button', function() {
1001 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1002 + $('#floating-chatbot-button').removeClass('hidden');
1003 + enableScroll();
1004 + });
1005 +
1006 + // Close pre-chat message on click
1007 + $(document).on('click', '.close-pre-chat-message', function(e) {
1008 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1009 + $('#pre-chat-message').fadeOut(200, function() {
1010 + $(this).remove();
1011 + });
1012 + });
1013 +
1014 + // Open chatbot when pre-chat message is clicked
1015 + $(document).on('click', '#pre-chat-message', function() {
1016 + var chatbot = $('#floating-chatbot');
1017 + if (chatbot.hasClass('hidden')) {
1018 + chatbot.removeClass('hidden').addClass('visible');
1019 + $('#floating-chatbot-button').addClass('hidden');
1020 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1021 + disableScroll(); // Disable scroll when chatbot opens
1022 + }
1023 + });
1024 +
1025 + // If the chatbot is initially hidden, ensure the button is visible
1026 + if ($('#floating-chatbot').hasClass('hidden')) {
1027 + $('#floating-chatbot-button').removeClass('hidden');
1028 + }
1029 +
1030 + function setFullHeight() {
1031 + var vh = $(window).innerHeight() * 0.01;
1032 + $(':root').css('--vh', vh + 'px');
1033 + }
1034 +
1035 + // Set the height when the page loads
1036 +
1037 +
1038 + // Set the height on resize and orientation change events
1039 + $(window).on('resize orientationchange', function() {
1040 + setFullHeight();
1041 + });
1042 +
1043 +
1044 + // Now handle the close button to dismiss the pre-chat message for 24 hours
1045 + var closeButton = document.querySelector('.close-pre-chat-message');
1046 + if (closeButton) {
1047 + closeButton.addEventListener('click', function() {
1048 + $('#pre-chat-message').fadeOut(200); // Hide the message
1049 +
1050 + // Send an AJAX request to set the transient flag for 24 hours
1051 + $.ajax({
1052 + url: mxchatChat.ajax_url,
1053 + type: 'POST',
1054 + data: {
1055 + action: 'mxchat_dismiss_pre_chat_message',
1056 + _ajax_nonce: mxchatChat.nonce
1057 + },
1058 + success: function() {
1059 + //console.log('Pre-chat message dismissed for 24 hours.');
1060 +
1061 + // Ensure the message is hidden after dismissal
1062 + $('#pre-chat-message').hide();
1063 + },
1064 + error: function() {
1065 + //console.error('Failed to dismiss pre-chat message.');
1066 + }
1067 + });
1068 + });
1069 + }
1070 +
1071 +
1072 +
1073 +
1074 +// Event listener for Add to Cart button
1075 +$(document).on('click', '.mxchat-add-to-cart-button', function() {
1076 + var productId = $(this).data('product-id');
1077 + // Add a special prefix to indicate this is from button
1078 + appendMessage("user", "add to cart");
1079 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1080 +});
1081 +
1082 +
1083 +if (document.getElementById('pdf-upload-btn')) {
1084 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1085 + document.getElementById('pdf-upload').click();
1086 + });
1087 +}
1088 +
1089 +if (document.getElementById('word-upload-btn')) {
1090 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1091 + document.getElementById('word-upload').click();
1092 + });
1093 +}
1094 +
1095 +// PDF file input change handler
1096 +document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1097 + const file = e.target.files[0];
1098 +
1099 + if (!file || file.type !== 'application/pdf') {
1100 + alert('Please select a valid PDF file.');
1101 + return;
1102 + }
1103 +
1104 + if (!sessionId) {
1105 + console.error('No session ID found');
1106 + alert('Error: No session ID found');
1107 + return;
1108 + }
1109 +
1110 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1111 + console.error('mxchatChat not properly configured:', mxchatChat);
1112 + alert('Error: Ajax configuration missing');
1113 + return;
1114 + }
1115 +
1116 + // Disable buttons and show loading state
1117 + const uploadBtn = document.getElementById('pdf-upload-btn');
1118 + const sendBtn = document.getElementById('send-button');
1119 + const originalBtnContent = uploadBtn.innerHTML;
1120 +
1121 + try {
1122 + const formData = new FormData();
1123 + formData.append('action', 'mxchat_upload_pdf');
1124 + formData.append('pdf_file', file);
1125 + formData.append('session_id', sessionId);
1126 + formData.append('nonce', mxchatChat.nonce);
1127 +
1128 + uploadBtn.disabled = true;
1129 + sendBtn.disabled = true;
1130 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1131 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1132 + </svg>`;
1133 +
1134 + const response = await fetch(mxchatChat.ajax_url, {
1135 + method: 'POST',
1136 + body: formData
1137 + });
1138 +
1139 + const data = await response.json();
1140 +
1141 + if (data.success) {
1142 + // Hide popular questions if they exist
1143 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1144 + if (popularQuestionsContainer) {
1145 + popularQuestionsContainer.style.display = 'none';
1146 + }
1147 +
1148 + // Show the active PDF name
1149 + showActivePdf(data.data.filename);
1150 +
1151 + appendMessage('bot', data.data.message);
1152 + scrollToBottom();
1153 + activePdfFile = data.data.filename;
1154 + } else {
1155 + console.error('Upload failed:', data.data);
1156 + alert('Failed to upload PDF. Please try again.');
1157 + }
1158 + } catch (error) {
1159 + console.error('Upload error:', error);
1160 + alert('Error uploading file. Please try again.');
1161 + } finally {
1162 + uploadBtn.disabled = false;
1163 + sendBtn.disabled = false;
1164 + uploadBtn.innerHTML = originalBtnContent;
1165 + this.value = ''; // Reset file input
1166 + }
1167 +});
1168 +
1169 +// Word file input change handler
1170 +document.getElementById('word-upload').addEventListener('change', async function(e) {
1171 + const file = e.target.files[0];
1172 +
1173 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1174 + alert('Please select a valid Word document (.docx).');
1175 + return;
1176 + }
1177 +
1178 + if (!sessionId) {
1179 + console.error('No session ID found');
1180 + alert('Error: No session ID found');
1181 + return;
1182 + }
1183 +
1184 + // Disable buttons and show loading state
1185 + const uploadBtn = document.getElementById('word-upload-btn');
1186 + const sendBtn = document.getElementById('send-button');
1187 + const originalBtnContent = uploadBtn.innerHTML;
1188 +
1189 + try {
1190 + const formData = new FormData();
1191 + formData.append('action', 'mxchat_upload_word');
1192 + formData.append('word_file', file);
1193 + formData.append('session_id', sessionId);
1194 + formData.append('nonce', mxchatChat.nonce);
1195 +
1196 + uploadBtn.disabled = true;
1197 + sendBtn.disabled = true;
1198 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1199 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1200 + </svg>`;
1201 +
1202 + const response = await fetch(mxchatChat.ajax_url, {
1203 + method: 'POST',
1204 + body: formData
1205 + });
1206 +
1207 + const data = await response.json();
1208 +
1209 + if (data.success) {
1210 + // Hide popular questions if they exist
1211 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1212 + if (popularQuestionsContainer) {
1213 + popularQuestionsContainer.style.display = 'none';
1214 + }
1215 +
1216 + // Show the active Word document name
1217 + showActiveWord(data.data.filename);
1218 +
1219 + appendMessage('bot', data.data.message);
1220 + scrollToBottom();
1221 + activeWordFile = data.data.filename;
1222 + } else {
1223 + console.error('Upload failed:', data.data);
1224 + alert('Failed to upload Word document. Please try again.');
1225 + }
1226 + } catch (error) {
1227 + console.error('Upload error:', error);
1228 + alert('Error uploading file. Please try again.');
1229 + } finally {
1230 + uploadBtn.disabled = false;
1231 + sendBtn.disabled = false;
1232 + uploadBtn.innerHTML = originalBtnContent;
1233 + this.value = ''; // Reset file input
1234 + }
1235 +});
1236 +
1237 +// Function to show active PDF name in toolbar
1238 +function showActivePdf(filename) {
1239 + const container = document.getElementById('active-pdf-container');
1240 + const nameElement = document.getElementById('active-pdf-name');
1241 +
1242 + if (!container || !nameElement) {
1243 + console.error('PDF container elements not found');
1244 + return;
1245 + }
1246 +
1247 + nameElement.textContent = filename;
1248 + container.style.display = 'flex';
1249 +}
1250 +
1251 +// Function to show active Word document name in toolbar
1252 +function showActiveWord(filename) {
1253 + const container = document.getElementById('active-word-container');
1254 + const nameElement = document.getElementById('active-word-name');
1255 +
1256 + if (!container || !nameElement) {
1257 + console.error('Word document container elements not found');
1258 + return;
1259 + }
1260 +
1261 + nameElement.textContent = filename;
1262 + container.style.display = 'flex';
1263 +}
1264 +
1265 +// Function to remove active PDF
1266 +function removeActivePdf() {
1267 + const container = document.getElementById('active-pdf-container');
1268 + const nameElement = document.getElementById('active-pdf-name');
1269 +
1270 + if (!container || !nameElement || !activePdfFile) return;
1271 +
1272 + fetch(mxchatChat.ajax_url, {
1273 + method: 'POST',
1274 + headers: {
1275 + 'Content-Type': 'application/x-www-form-urlencoded',
1276 + },
1277 + body: new URLSearchParams({
1278 + 'action': 'mxchat_remove_pdf',
1279 + 'session_id': sessionId,
1280 + 'nonce': mxchatChat.nonce
1281 + })
1282 + })
1283 + .then(response => response.json())
1284 + .then(data => {
1285 + if (data.success) {
1286 + container.style.display = 'none';
1287 + nameElement.textContent = '';
1288 + activePdfFile = null;
1289 + appendMessage('bot', 'PDF removed.');
1290 + }
1291 + })
1292 + .catch(error => {
1293 + console.error('Error removing PDF:', error);
1294 + });
1295 +}
1296 +
1297 +// Function to remove active Word document
1298 +function removeActiveWord() {
1299 + const container = document.getElementById('active-word-container');
1300 + const nameElement = document.getElementById('active-word-name');
1301 +
1302 + if (!container || !nameElement || !activeWordFile) return;
1303 +
1304 + fetch(mxchatChat.ajax_url, {
1305 + method: 'POST',
1306 + headers: {
1307 + 'Content-Type': 'application/x-www-form-urlencoded',
1308 + },
1309 + body: new URLSearchParams({
1310 + 'action': 'mxchat_remove_word',
1311 + 'session_id': sessionId,
1312 + 'nonce': mxchatChat.nonce
1313 + })
1314 + })
1315 + .then(response => response.json())
1316 + .then(data => {
1317 + if (data.success) {
1318 + container.style.display = 'none';
1319 + nameElement.textContent = '';
1320 + activeWordFile = null;
1321 + appendMessage('bot', 'Word document removed.');
1322 + }
1323 + })
1324 + .catch(error => {
1325 + console.error('Error removing Word document:', error);
1326 + });
1327 +}
1328 +
1329 +// Add remove button click handlers
1330 +document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1331 + e.preventDefault();
1332 + e.stopPropagation();
1333 + removeActivePdf();
1334 +});
1335 +
1336 +document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1337 + e.preventDefault();
1338 + e.stopPropagation();
1339 + removeActiveWord();
1340 +});
1341 +
1342 +// Check initial document status
1343 +function checkInitialDocumentStatus() {
1344 + if (!sessionId) return;
1345 +
1346 + // Check PDF status
1347 + fetch(mxchatChat.ajax_url, {
1348 + method: 'POST',
1349 + headers: {
1350 + 'Content-Type': 'application/x-www-form-urlencoded',
1351 + },
1352 + body: new URLSearchParams({
1353 + 'action': 'mxchat_check_pdf_status',
1354 + 'session_id': sessionId,
1355 + 'nonce': mxchatChat.nonce
1356 + })
1357 + })
1358 + .then(response => response.json())
1359 + .then(data => {
1360 + if (data.success && data.data.filename) {
1361 + showActivePdf(data.data.filename);
1362 + activePdfFile = data.data.filename;
1363 + }
1364 + })
1365 + .catch(error => {
1366 + console.error('Error checking PDF status:', error);
1367 + });
1368 +
1369 + // Check Word document status
1370 + fetch(mxchatChat.ajax_url, {
1371 + method: 'POST',
1372 + headers: {
1373 + 'Content-Type': 'application/x-www-form-urlencoded',
1374 + },
1375 + body: new URLSearchParams({
1376 + 'action': 'mxchat_check_word_status',
1377 + 'session_id': sessionId,
1378 + 'nonce': mxchatChat.nonce
1379 + })
1380 + })
1381 + .then(response => response.json())
1382 + .then(data => {
1383 + if (data.success && data.data.filename) {
1384 + showActiveWord(data.data.filename);
1385 + activeWordFile = data.data.filename;
1386 + }
1387 + })
1388 + .catch(error => {
1389 + console.error('Error checking Word document status:', error);
1390 + });
1391 +}
1392 +
1393 +// Apply toolbar settings
1394 +if (mxchatChat.chat_toolbar_toggle === 'on') {
1395 + $('.chat-toolbar').show();
1396 +} else {
1397 + $('.chat-toolbar').hide();
1398 +}
1399 +
1400 +// Initialize on page load
1401 +document.addEventListener('DOMContentLoaded', function() {
1402 + checkInitialDocumentStatus();
1403 +});
1404 +
1405 +// Style all toolbar elements
1406 +const toolbarElements = [
1407 + '#mxchat-chatbot .toolbar-btn svg',
1408 + '#mxchat-chatbot .active-pdf-name',
1409 + '#mxchat-chatbot .active-word-name',
1410 + '#mxchat-chatbot .remove-pdf-btn svg',
1411 + '#mxchat-chatbot .remove-word-btn svg'
1412 +];
1413 +$(toolbarElements.join(', ')).css({
1414 + 'fill': toolbarIconColor,
1415 + 'color': toolbarIconColor
1416 +});
1417 +
1418 +
1419 +
1420 +// Ensure essential elements are defined
1421 +const emailForm = document.getElementById('email-collection-form');
1422 +const emailBlocker = document.getElementById('email-blocker');
1423 +const chatbotWrapper = document.getElementById('chat-container');
1424 +
1425 +if (emailForm && emailBlocker && chatbotWrapper) {
1426 + // Check if email exists for the current session
1427 + function checkSessionAndEmail() {
1428 + const sessionId = getChatSession();
1429 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1430 +
1431 + fetch(mxchatChat.ajax_url, {
1432 + method: 'POST',
1433 + headers: {
1434 + 'Content-Type': 'application/x-www-form-urlencoded',
1435 + },
1436 + body: new URLSearchParams({
1437 + action: 'mxchat_check_email_provided',
1438 + session_id: sessionId,
1439 + nonce: mxchatChat.nonce,
1440 + }),
1441 + })
1442 + .then((response) => response.json())
1443 + .then((data) => {
1444 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1445 +
1446 + if (data.success) {
1447 + if (data.data.logged_in) {
1448 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1449 + emailBlocker.style.display = 'none';
1450 + chatbotWrapper.style.display = 'flex';
1451 + } else if (data.data.email) {
1452 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1453 + emailBlocker.style.display = 'none';
1454 + chatbotWrapper.style.display = 'flex';
1455 + } else {
1456 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1457 + emailBlocker.style.display = 'flex';
1458 + chatbotWrapper.style.display = 'none';
1459 + }
1460 + } else {
1461 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1462 + emailBlocker.style.display = 'flex';
1463 + chatbotWrapper.style.display = 'none';
1464 + }
1465 + })
1466 + .catch((error) => {
1467 + // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1468 + emailBlocker.style.display = 'flex';
1469 + chatbotWrapper.style.display = 'none';
1470 + });
1471 +}
1472 +
1473 +
1474 +
1475 + // Handle email form submission
1476 + emailForm.addEventListener('submit', function (event) {
1477 + event.preventDefault();
1478 + const userEmail = document.getElementById('user-email').value;
1479 + const sessionId = getChatSession();
1480 +
1481 + if (userEmail) {
1482 + fetch(mxchatChat.ajax_url, {
1483 + method: 'POST',
1484 + headers: {
1485 + 'Content-Type': 'application/x-www-form-urlencoded',
1486 + },
1487 + body: new URLSearchParams({
1488 + action: 'mxchat_handle_save_email_and_response',
1489 + email: userEmail,
1490 + session_id: sessionId,
1491 + nonce: mxchatChat.nonce,
1492 + }),
1493 + })
1494 + .then((response) => response.json())
1495 + .then((data) => {
1496 + //console.log('Backend response:', data);
1497 + if (data.success) {
1498 + //console.log('Email saved successfully:', userEmail);
1499 + emailBlocker.style.display = 'none';
1500 + chatbotWrapper.style.display = 'flex';
1501 +
1502 + // Optionally handle bot response
1503 + if (data.message) {
1504 + appendMessage('bot', data.message);
1505 + scrollToBottom();
1506 + }
1507 + } else {
1508 + console.error('Error saving email:', data.message || 'Unknown error');
1509 + }
1510 + })
1511 + .catch((error) => {
1512 + console.error('AJAX error:', error);
1513 + });
1514 + }
1515 + });
1516 +
1517 + // Check session and email status on page load
1518 + checkSessionAndEmail();
1519 +} else {
1520 + console.error('Essential elements for email handling are missing.');
1521 +}
1522 +
1523 +
1524 +// Initialize when document is ready
1525 +$(document).ready(function() {
1526 + setFullHeight();
1527 + initializeChatVisibility();
1528 + loadChatHistory();
1529 +
1530 +});
1531 +
1532 +});
1533 +
1534 +// Event listener for copy button
1535 +document.addEventListener("click", (e) => {
1536 + if (e.target.classList.contains("mxchat-copy-button")) {
1537 + const copyButton = e.target;
1538 + const codeBlock = copyButton
1539 + .closest(".mxchat-code-block-container")
1540 + .querySelector(".mxchat-code-block code");
1541 +
1542 + if (codeBlock) {
1543 + // Preserve formatting using innerText
1544 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1545 + copyButton.textContent = "Copied!";
1546 + copyButton.setAttribute("aria-label", "Copied to clipboard");
1547 +
1548 + setTimeout(() => {
1549 + copyButton.textContent = "Copy";
1550 + copyButton.setAttribute("aria-label", "Copy to clipboard");
1551 + }, 2000);
1552 + });
1553 + }
1554 + }
1555 +});
1556 +
1557 +
1558 +