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MxChat – AI Chatbot & Content Generation for WordPress / 2.1.5
MxChat – AI Chatbot & Content Generation for WordPress v2.1.5
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← All changes | js/chat-script.js +1196 -3692 3.2.7 → 2.1.5 View file →
@@ -1,847 +1,438 @@
1 1 jQuery(document).ready(function($) {
2 +//console.log('mxchatChat object:', mxchatChat);
3 +//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 +// Add these variables at the top of your chat-script.js file
5 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
2 6
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
7 + // Initialize color settings
8 + var userMessageBgColor = mxchatChat.user_message_bg_color;
9 + var userMessageFontColor = mxchatChat.user_message_font_color;
10 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 + var botMessageFontColor = mxchatChat.bot_message_font_color;
12 + // Add live agent message colors
13 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
21 15
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 16
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
17 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 + let lastSeenMessageId = '';
19 + let notificationCheckInterval;
20 + let notificationBadge;
21 + // Initialize session ID
22 + var sessionId = getChatSession();
46 23
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
24 + let pollingInterval; // Variable to store the interval ID
25 + let processedMessageIds = new Set(); // Add this at the top with your other variables
26 +//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 +//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 + let activePdfFile = null;
29 + let activeWordFile = null;
67 30
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 31
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
32 +// Function to create and append notification badge
33 +// Function to create and append notification badge
34 +function createNotificationBadge() {
35 + console.log("Creating notification badge...");
36 + const chatButton = document.getElementById('floating-chatbot-button');
37 + console.log("Chat button found:", !!chatButton);
38 +
39 + if (!chatButton) return;
101 40
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
41 + // Remove any existing badge first
42 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 + if (existingBadge) {
44 + console.log("Removing existing badge");
45 + existingBadge.remove();
106 46 }
107 47
108 - // ====================================
109 - // MULTI-INSTANCE MANAGEMENT SYSTEM
110 - // ====================================
48 + notificationBadge = document.createElement('div');
49 + notificationBadge.className = 'chat-notification-badge';
50 + notificationBadge.style.cssText = `
51 + display: none;
52 + position: absolute;
53 + top: -5px;
54 + right: -5px;
55 + background-color: red;
56 + color: white;
57 + border-radius: 50%;
58 + padding: 4px 8px;
59 + font-size: 12px;
60 + font-weight: bold;
61 + z-index: 10001;
62 + `;
63 + chatButton.style.position = 'relative';
64 + chatButton.appendChild(notificationBadge);
65 +
66 + console.log("Notification badge created and appended:", {
67 + exists: !!notificationBadge,
68 + parent: notificationBadge?.parentNode?.id,
69 + display: notificationBadge?.style?.display
70 + });
71 +}
111 72
112 - // Instance registry - tracks all chatbot instances on the page
113 - const MxChatInstances = {
114 - instances: {},
73 +// Function to check for new messages
74 +function checkForNewMessages() {
75 + const sessionId = getChatSession();
76 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 +
78 + if (!chatPersistenceEnabled) return;
115 79
116 - // Initialize an instance for a bot
117 - init: function(botId) {
118 - if (!this.instances[botId]) {
119 - // When persistence is OFF, track when this session started
120 - // so the AI only sees messages from this page load
121 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
122 -
123 - this.instances[botId] = {
124 - botId: botId,
125 - sessionId: null,
126 - lastSeenMessageId: '',
127 - notificationCheckInterval: null,
128 - pollingInterval: null,
129 - processedMessageIds: new Set(),
130 - activePdfFile: null,
131 - activeWordFile: null,
132 - chatHistoryLoaded: false,
133 - isStreaming: false,
134 - // Fresh context timestamp - only used when persistence is OFF
135 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
136 - };
80 + $.ajax({
81 + url: mxchatChat.ajax_url,
82 + type: 'POST',
83 + data: {
84 + action: 'mxchat_check_new_messages',
85 + session_id: sessionId,
86 + last_seen_id: lastSeenMessageId,
87 + nonce: mxchatChat.nonce
88 + },
89 + success: function(response) {
90 + if (response.success && response.data.hasNewMessages) {
91 + showNotification();
137 92 }
138 - return this.instances[botId];
139 - },
93 + }
94 + });
95 +}
140 96
141 - // Get instance by botId
142 - get: function(botId) {
143 - return this.instances[botId] || this.init(botId);
144 - },
97 +// Function to show notification
98 +function showNotification() {
99 + const badge = document.getElementById('chat-notification-badge');
100 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 + badge.style.display = 'block';
102 + badge.textContent = '1';
103 + }
104 +}
145 105
146 - // Get all active bot IDs
147 - getAllBotIds: function() {
148 - return Object.keys(this.instances);
149 - },
106 +function hideNotification() {
107 + const badge = document.getElementById('chat-notification-badge');
108 + if (badge) {
109 + badge.style.display = 'none';
110 + }
111 +}
112 +// Function to start notification checking
113 +function startNotificationChecking() {
114 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 + if (!chatPersistenceEnabled) return;
150 116
151 - // Session management per bot
152 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
153 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
154 - getChatSession: function(botId) {
155 - var cookieName = 'mxchat_session_id_' + botId;
156 - var storageKey = 'mxchat_session_id_' + botId;
157 - var sessionId = getCookie(cookieName);
117 + createNotificationBadge();
118 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 +}
158 120
159 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
160 - if (!sessionId) {
161 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
162 - }
121 +// Function to stop notification checking
122 +function stopNotificationChecking() {
123 + if (notificationCheckInterval) {
124 + clearInterval(notificationCheckInterval);
125 + }
126 +}
163 127
164 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
165 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
166 - // storage). Without this, ensureSession() can generate and store an ID that
167 - // getChatSession() then can't read back, causing null session_ids on send.
168 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
169 - sessionId = this.instances[botId].sessionId;
170 - }
171 128
172 - // Guard against stored sentinel values that indicate earlier broken writes.
173 - if (sessionId === 'null' || sessionId === 'undefined') {
174 - sessionId = null;
175 - }
176 129
177 - // Re-sync cookie from localStorage if cookie was lost
178 - if (sessionId && !getCookie(cookieName)) {
179 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
180 - }
181 130
182 - return sessionId || null;
183 - },
131 +function getChatSession() {
132 + var sessionId = getCookie('mxchat_session_id');
133 + //console.log("Session ID retrieved from cookie: ", sessionId);
184 134
185 - // Lazy session initializer — called on first user interaction
186 - ensureSession: function(botId) {
187 - botId = botId || 'default';
188 - var instance = this.instances[botId] || this.init(botId);
135 + if (!sessionId) {
136 + sessionId = generateSessionId();
137 + //console.log("Generated new session ID: ", sessionId);
138 + setChatSession(sessionId);
139 + }
189 140
190 - if (instance.sessionId) {
191 - return instance.sessionId;
192 - }
141 + //console.log("Final session ID: ", sessionId);
142 + return sessionId;
143 +}
193 144
194 - // Check for existing session from cookie or localStorage
195 - var existingSession = this.getChatSession(botId);
145 +function setChatSession(sessionId) {
146 + // Set the cookie with a 24-hour expiration (86400 seconds)
147 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 +}
196 149
197 - if (existingSession) {
198 - instance.sessionId = existingSession;
199 - } else {
200 - // Brand new session
201 - var newId = generateSessionId();
202 - this.setChatSession(botId, newId);
203 - instance.sessionId = newId;
204 - }
150 +// Get cookie value by name
151 +function getCookie(name) {
152 + let value = "; " + document.cookie;
153 + let parts = value.split("; " + name + "=");
154 + if (parts.length == 2) return parts.pop().split(";").shift();
155 +}
205 156
206 - // Now that we have a session, do the deferred work
207 - refreshNonceIfNeeded();
208 - trackOriginatingPage();
157 +// Generate a new session ID
158 +function generateSessionId() {
159 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 +}
209 161
210 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
211 - // so we do NOT call it here to avoid a race condition.
162 +// Function to send the message to the chatbot (backend)
163 +function sendMessageToChatbot(message) {
164 + var sessionId = getChatSession(); // Reuse the session ID logic
212 165
213 - return instance.sessionId;
214 - },
166 + // Hide the popular questions section
167 + $('#mxchat-popular-questions').hide();
215 168
216 - setChatSession: function(botId, sessionId) {
217 - var cookieName = 'mxchat_session_id_' + botId;
218 - var storageKey = 'mxchat_session_id_' + botId;
219 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
220 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
221 - if (this.instances[botId]) {
222 - this.instances[botId].sessionId = sessionId;
223 - }
224 - },
169 + // Show thinking indicator (no need to append the user's message again)
170 + appendThinkingMessage();
171 + scrollToBottom();
225 172
226 - resetChatSession: function(botId) {
227 - // Clear old session from localStorage before setting new one
228 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
229 - var newSessionId = generateSessionId();
230 - this.setChatSession(botId, newSessionId);
231 - var $chatBox = getElement(botId, 'chat-box');
232 - if ($chatBox.length) {
233 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
234 - }
235 - if (this.instances[botId]) {
236 - this.instances[botId].chatHistoryLoaded = false;
237 - this.instances[botId].processedMessageIds = new Set();
238 - }
239 - },
173 + //console.log("Sending message to chatbot:", message); // Log the message
174 + //console.log("Session ID:", sessionId); // Log the session ID
240 175
241 - // Silent reset — new session ID without clearing the chat UI
242 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
243 - silentResetSession: function(botId) {
244 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
245 - var newSessionId = generateSessionId();
246 - this.setChatSession(botId, newSessionId);
247 - if (this.instances[botId]) {
248 - this.instances[botId].sessionId = newSessionId;
249 - }
250 - return newSessionId;
251 - }
252 - };
176 + // Call the chatbot using the same call logic as sendMessage
177 + callMxChat(message, function(response) {
178 + // ** Ensure temporary thinking message is removed before adding new response **
179 + $('.temporary-message').remove();
253 180
254 - // ====================================
255 - // ELEMENT SELECTOR HELPERS
256 - // ====================================
181 + // Replace thinking indicator with actual response
182 + replaceLastMessage("bot", response);
183 + });
184 +}
257 185
258 - // Check if a specific bot has an AI theme assigned (skip inline colors)
259 - function shouldSkipInlineColors(botId) {
260 - // If global AI theme is active, skip inline colors for all bots
261 - if (mxchatChat.skip_inline_colors) {
262 - return true;
263 - }
264 - // Check if this specific bot has a theme assignment
265 - var botAssignments = mxchatChat.bot_theme_assignments || {};
266 - return botAssignments.hasOwnProperty(botId);
267 - }
268 186
269 - // Get element by ID with bot suffix - returns jQuery object
270 - function getElement(botId, elementName) {
271 - return $('#' + elementName + '-' + botId);
272 - }
273 187
274 - // Get element by ID with bot suffix - returns DOM element
275 - function getElementDOM(botId, elementName) {
276 - return document.getElementById(elementName + '-' + botId);
277 - }
278 188
279 - // Get bot ID from any element within a chatbot instance
280 - function getBotIdFromElement(element) {
281 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
282 - if ($wrapper.length) {
283 - return $wrapper.data('bot-id') || 'default';
284 - }
285 - // Fallback: try to find from floating container
286 - var $floating = $(element).closest('.floating-chatbot');
287 - if ($floating.length) {
288 - var id = $floating.attr('id') || '';
289 - var match = id.match(/floating-chatbot-(.+)/);
290 - if (match) return match[1];
291 - }
292 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
293 - var elementId = $(element).attr('id') || '';
294 - if (elementId) {
295 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
296 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
297 - if (idMatch) return idMatch[1];
298 - }
299 - return 'default';
300 - }
189 +function sendMessage() {
190 + var message = $('#chat-input').val(); // Get value from textarea
191 + if (message) {
192 + appendMessage("user", message); // Append user's message
193 + $('#chat-input').val(''); // Clear the textarea
194 + $('#chat-input').css('height', 'auto'); // Reset height after clearing content
301 195
302 - // Get wrapper element for a bot
303 - function getWrapper(botId) {
304 - return getElement(botId, 'mxchat-chatbot-wrapper');
305 - }
196 + // Hide the popular questions section
197 + $('#mxchat-popular-questions').hide();
306 198
307 - // ====================================
308 - // GLOBAL VARIABLES & CONFIGURATION
309 - // ====================================
310 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
199 + // Show typing indicator
200 + appendThinkingMessage();
201 + scrollToBottom();
311 202
312 - // Initialize color settings (these are global as they come from PHP)
313 - var userMessageBgColor = mxchatChat.user_message_bg_color;
314 - var userMessageFontColor = mxchatChat.user_message_font_color;
315 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
316 - var botMessageFontColor = mxchatChat.bot_message_font_color;
317 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
318 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
203 + callMxChat(message, function(response) {
204 + // Replace typing indicator with actual response
205 + replaceLastMessage("bot", response);
206 + });
207 + }
208 +}
319 209
320 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
321 210
322 - // ====================================
323 - // SESSION MANAGEMENT (Legacy compatibility)
324 - // ====================================
325 211
326 - function getCookie(name) {
327 - let value = "; " + document.cookie;
328 - let parts = value.split("; " + name + "=");
329 - if (parts.length == 2) return parts.pop().split(";").shift();
330 - }
212 + // Function to append a thinking message with animation
213 + function appendThinkingMessage() {
214 + // Remove any existing thinking dots first
215 + $('.thinking-dots').remove();
331 216
332 - function generateSessionId() {
333 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
334 - }
217 + // Retrieve the bot message font color and background color
218 + var botMessageFontColor = mxchatChat.bot_message_font_color;
219 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
335 220
336 - // Legacy function - now delegates to instance manager
337 - function getChatSession(botId) {
338 - botId = botId || 'default';
339 - return MxChatInstances.getChatSession(botId);
340 - }
341 221
342 - function setChatSession(sessionId, botId) {
343 - botId = botId || 'default';
344 - MxChatInstances.setChatSession(botId, sessionId);
345 - }
222 + var thinkingHtml = '<div class="thinking-dots-container">' +
223 + '<div class="thinking-dots">' +
224 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 + '</div>' +
228 + '</div>';
346 229
347 - function resetChatSession(botId) {
348 - botId = botId || 'default';
349 - MxChatInstances.resetChatSession(botId);
230 + // Append the thinking dots to the chat container (or within the temporary message div)
231 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 + scrollToBottom();
350 233 }
351 234
352 - // ====================================
353 - // INITIALIZE ALL CHATBOT INSTANCES
354 - // ====================================
235 + // Trigger send button click when "Enter" key is pressed in the textarea
236 + $('#chat-input').keypress(function(e) {
237 + if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 + e.preventDefault(); // Prevent default "Enter" behavior
239 + $('#send-button').click(); // Trigger send button click
240 + }
241 + });
355 242
356 - function initializeAllInstances() {
357 - // Find all chatbot wrappers on the page
358 - $('.mxchat-chatbot-wrapper').each(function() {
359 - var botId = $(this).data('bot-id') || 'default';
360 - MxChatInstances.init(botId);
361 - initializeBotInstance(botId);
362 - });
363 - }
243 + // Handle send button click
244 + $('#send-button').click(function() {
245 + sendMessage();
246 + });
364 247
365 - function initializeBotInstance(botId) {
366 - var instance = MxChatInstances.get(botId);
248 + // Handle click on popular questions
249 + $('.mxchat-popular-question').on('click', function () {
250 + var question = $(this).text(); // Get the text of the clicked question
367 251
368 - // Initialize quick questions state for this bot
369 - checkQuickQuestionsState(botId);
252 + // Append the question as if the user typed it
253 + appendMessage("user", question);
370 254
371 - // Note: Event handlers use event delegation with class selectors,
372 - // so they work automatically for all instances without per-bot setup
373 - }
255 + // Send the question to the server (backend)
256 + sendMessageToChatbot(question);
257 + });
374 258
375 -// ====================================
376 -// CONTEXTUAL AWARENESS FUNCTIONALITY
377 -// ====================================
378 259
379 -function getPageContext() {
380 - // Check if contextual awareness is enabled
381 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
382 - return null;
383 - }
384 -
385 - // Get page URL
386 - const pageUrl = window.location.href;
387 -
388 - // Get page title
389 - const pageTitle = document.title || '';
390 -
391 - // Get main content from the page
392 - let pageContent = '';
393 -
394 - // Try to get content from common content areas
395 - const contentSelectors = [
396 - 'main',
397 - '[role="main"]',
398 - '.content',
399 - '.main-content',
400 - '.post-content',
401 - '.entry-content',
402 - '.page-content',
403 - 'article',
404 - '#content',
405 - '#main'
406 - ];
407 -
408 - let contentElement = null;
409 - for (const selector of contentSelectors) {
410 - contentElement = document.querySelector(selector);
411 - if (contentElement) {
412 - break;
413 - }
414 - }
415 -
416 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
417 - if (!contentElement) {
418 - contentElement = document.body;
419 - }
420 -
421 - if (contentElement) {
422 - // Clone the element to avoid modifying the original
423 - const clone = contentElement.cloneNode(true);
424 -
425 - // Remove unwanted elements
426 - const unwantedSelectors = [
427 - 'header',
428 - 'footer',
429 - 'nav',
430 - '.navigation',
431 - '.sidebar',
432 - '.widget',
433 - '.menu',
434 - 'script',
435 - 'style',
436 - '.comments',
437 - '#comments',
438 - '.breadcrumb',
439 - '.breadcrumbs',
440 - '#floating-chatbot',
441 - '#floating-chatbot-button',
442 - '.mxchat',
443 - '[class*="chat"]',
444 - '[id*="chat"]'
445 - ];
446 -
447 - unwantedSelectors.forEach(selector => {
448 - const elements = clone.querySelectorAll(selector);
449 - elements.forEach(el => el.remove());
450 - });
451 -
452 - // Extract MxChat context data attributes before getting text content
453 - const contextData = [];
454 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
455 - const contextValue = el.dataset.mxchatContext;
456 - if (contextValue && contextValue.trim()) {
457 - contextData.push(contextValue);
458 - }
459 - });
460 -
461 - // Get text content and clean it up
462 - pageContent = clone.textContent || clone.innerText || '';
463 -
464 - // Add context data to page content if any were found
465 - if (contextData.length > 0) {
466 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
467 - }
468 -
469 - // Clean up whitespace and limit length
470 - pageContent = pageContent
471 - .replace(/\s+/g, ' ')
472 - .trim()
473 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
474 - }
475 -
476 - // Only return context if we have meaningful content
477 - if (!pageContent || pageContent.length < 50) {
478 - return null;
479 - }
480 -
481 - return {
482 - url: pageUrl,
483 - title: pageTitle,
484 - content: pageContent
485 - };
260 +// Add this new function to handle markdown headers
261 +function formatMarkdownHeaders(text) {
262 + // Handle h1 to h6 headers
263 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
264 + const level = hashes.length;
265 + return `<h${level} class="chat-heading">${content}</h${level}>`;
266 + });
486 267 }
487 268
488 -// Track originating page when chat starts
489 -function trackOriginatingPage() {
490 - const sessionId = getChatSession();
491 - const pageUrl = window.location.href;
492 - const pageTitle = document.title || 'Untitled Page';
269 +// Update the linkify function to handle URLs, markdown, and phone numbers
270 +function linkify(inputText) {
271 + if (!inputText) return '';
493 272
494 - // Only track once per session
495 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
496 - if (sessionStorage.getItem(trackingKey)) {
497 - return;
498 - }
273 + // Process markdown headers
274 + let processedText = formatMarkdownHeaders(inputText);
499 275
500 - $.ajax({
501 - url: mxchatChat.ajax_url,
502 - type: 'POST',
503 - data: {
504 - action: 'mxchat_track_originating_page',
505 - session_id: sessionId,
506 - page_url: pageUrl,
507 - page_title: pageTitle,
508 - nonce: mxchatChat.nonce
509 - },
510 - success: function(response) {
511 - if (response.success) {
512 - sessionStorage.setItem(trackingKey, 'true');
513 - }
514 - }
276 + // Process markdown links
277 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
278 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
279 + const safeUrl = encodeURI(url);
280 + const safeText = sanitizeUserInput(text);
281 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
515 282 });
516 -}
517 283
518 -// ====================================
519 -// CORE CHAT FUNCTIONALITY
520 -// ====================================
284 + // Process phone numbers (tel:)
285 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
286 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
287 + const safePhone = encodeURI(phone);
288 + const safeText = sanitizeUserInput(text);
289 + return `<a href="${safePhone}">${safeText}</a>`;
290 + });
521 291
522 -// Helper functions to disable/enable chat input while waiting for response
523 -function disableChatInput(botId) {
524 - botId = botId || 'default';
525 - var chatInput = getElementDOM(botId, 'chat-input');
526 - var sendButton = getElementDOM(botId, 'send-button');
527 - if (chatInput) {
528 - chatInput.disabled = true;
529 - chatInput.style.opacity = '0.6';
530 - }
531 - if (sendButton) {
532 - sendButton.disabled = true;
533 - sendButton.style.opacity = '0.5';
534 - sendButton.style.pointerEvents = 'none';
535 - }
292 + // Process standalone URLs
293 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
294 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
295 + const safeUrl = encodeURI(url);
296 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
297 + });
298 +
299 + // Process www. URLs
300 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
301 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
302 + const safeUrl = encodeURI(`http://${url}`);
303 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
304 + });
305 +
306 + return processedText;
536 307 }
537 308
538 -function enableChatInput(botId) {
539 - botId = botId || 'default';
540 - var chatInput = getElementDOM(botId, 'chat-input');
541 - var sendButton = getElementDOM(botId, 'send-button');
542 - if (chatInput) {
543 - chatInput.disabled = false;
544 - chatInput.style.opacity = '1';
545 - chatInput.focus();
546 - }
547 - if (sendButton) {
548 - sendButton.disabled = false;
549 - sendButton.style.opacity = '1';
550 - sendButton.style.pointerEvents = 'auto';
551 - }
309 +function scrollElementToTop(element) {
310 + var chatBox = $('#chat-box');
311 + var elementTop = element.position().top + chatBox.scrollTop();
312 + chatBox.animate({ scrollTop: elementTop }, 500);
552 313 }
553 314
554 -// Update your existing sendMessage function
555 -function sendMessage(botId) {
556 - botId = botId || 'default';
557 - MxChatInstances.ensureSession(botId);
558 - var $chatInput = getElement(botId, 'chat-input');
559 - var message = $chatInput.val();
560 315
561 - // ADD PROMPT HOOK HERE
562 - if (typeof customMxChatFilter === 'function') {
563 - message = customMxChatFilter(message, "prompt");
564 - }
316 +// Optimized scrollToBottom function for instant scrolling
317 +function scrollToBottom(instant = false) {
318 + var chatBox = $('#chat-box');
319 + if (instant) {
320 + // Instantly set the scroll position to the bottom
321 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
322 + } else {
323 + // Use requestAnimationFrame for smoother scrolling if needed
324 + let start = null;
325 + const scrollHeight = chatBox.prop("scrollHeight");
326 + const initialScroll = chatBox.scrollTop();
327 + const distance = scrollHeight - initialScroll;
328 + const duration = 500; // Duration in ms
565 329
566 - if (message) {
567 - // Don't disable input in live agent mode - let users chat freely
568 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
569 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
570 - if (!isAgentMode) {
571 - disableChatInput(botId);
572 - }
330 + function smoothScroll(timestamp) {
331 + if (!start) start = timestamp;
332 + const progress = timestamp - start;
333 + const currentScroll = initialScroll + (distance * (progress / duration));
334 + chatBox.scrollTop(currentScroll);
573 335
574 - appendMessage("user", message, '', [], false, botId);
575 - $chatInput.val('');
576 - $chatInput.css('height', 'auto');
577 -
578 - if (hasQuickQuestions(botId)) {
579 - collapseQuickQuestions(botId);
336 + if (progress < duration) {
337 + requestAnimationFrame(smoothScroll);
338 + } else {
339 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
340 + }
580 341 }
581 - appendThinkingMessage(botId);
582 - scrollToBottom(botId);
583 342
584 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
585 -
586 - // Check if streaming is enabled AND supported for this model
587 - if (shouldUseStreaming(currentModel)) {
588 - callMxChatStream(message, function(response) {
589 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
590 - }, botId);
591 - } else {
592 - callMxChat(message, function(response) {
593 - replaceLastMessage("bot", response, '', [], botId);
594 - }, botId);
595 - }
343 + requestAnimationFrame(smoothScroll);
596 344 }
597 345 }
598 346
599 -// Update your existing sendMessageToChatbot function
600 -function sendMessageToChatbot(message, botId) {
601 - botId = botId || 'default';
602 - MxChatInstances.ensureSession(botId);
603 347
604 - // ADD PROMPT HOOK HERE
605 - if (typeof customMxChatFilter === 'function') {
606 - message = customMxChatFilter(message, "prompt");
348 + // Function to format text with **bold** inside double asterisks
349 + function formatBoldText(text) {
350 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
607 351 }
608 352
609 - // Don't disable input in live agent mode - let users chat freely
610 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
611 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
612 - if (!isAgentMode) {
613 - disableChatInput(botId);
353 + // Function to convert newline characters to HTML line breaks and handle paragraph spacing
354 +function convertNewlinesToBreaks(text) {
355 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
356 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
357 +
358 + // Wrap each paragraph in <p> tags
359 + return paragraphs
360 + .map(para => `<p>${para.trim()}</p>`)
361 + .join('');
362 +}
363 + // Copy to clipboard function
364 + // Function to copy text to clipboard
365 + function copyToClipboard(text) {
366 + var tempInput = $('<input>');
367 + $('body').append(tempInput);
368 + tempInput.val(text).select();
369 + document.execCommand('copy');
370 + tempInput.remove();
614 371 }
615 372
616 - var sessionId = getChatSession(botId);
617 373
618 - if (hasQuickQuestions(botId)) {
619 - collapseQuickQuestions(botId);
374 +function updateChatModeIndicator(mode) {
375 + const indicator = document.getElementById('chat-mode-indicator');
376 + if (indicator) {
377 + // For Live Agent, keep as is; for AI mode, use the customized text
378 + if (mode === 'agent') {
379 + indicator.textContent = 'Live Agent';
380 + } else {
381 + // Get the custom AI agent text from a data attribute we'll add to the element
382 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
383 + indicator.textContent = customAiText;
384 + }
620 385 }
621 - appendThinkingMessage(botId);
622 - scrollToBottom(botId);
623 -
624 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
625 -
626 - // Check if streaming is enabled AND supported for this model
627 - if (shouldUseStreaming(currentModel)) {
628 - callMxChatStream(message, function(response) {
629 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
630 - }, botId);
386 + // Start or stop polling based on mode
387 + if (mode === 'agent') {
388 + startPolling();
631 389 } else {
632 - callMxChat(message, function(response) {
633 - getElement(botId, 'chat-box').find('.temporary-message').remove();
634 - replaceLastMessage("bot", response, '', [], botId);
635 - }, botId);
390 + stopPolling();
636 391 }
637 392 }
638 393
639 -// Updated shouldUseStreaming function with debugging
640 -function shouldUseStreaming(model) {
641 - // Check if streaming is enabled in settings (using your toggle naming pattern)
642 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
643 -
644 - // Check if model supports streaming
645 - const streamingSupported = isStreamingSupported(model);
646 -
647 -
648 - // Only use streaming if both enabled and supported
649 - return streamingEnabled && streamingSupported;
650 -}
651 -
652 -// Helper function to handle chat mode updates
653 -function handleChatModeUpdates(response, responseText) {
654 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
655 - if (response.chat_mode) {
656 - updateChatModeIndicator(response.chat_mode);
657 - return; // Return early since we found explicit mode
658 - }
659 - // Check for fallback response chat mode
660 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
661 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
662 - return; // Return early since we found explicit mode
663 - }
664 -
665 - // Only do text-based detection if no explicit mode was provided
666 - // Check for specific AI chatbot response text
667 - if (responseText === 'You are now chatting with the AI chatbot.' ||
668 - responseText.includes('now chatting with the AI') ||
669 - responseText.includes('switched to AI mode') ||
670 - responseText.includes('AI chatbot is now')) {
671 - updateChatModeIndicator('ai');
672 - }
673 - // Check for agent transfer messages
674 - else if (responseText.includes('agent') &&
675 - (responseText.includes('transfer') || responseText.includes('connected'))) {
676 - updateChatModeIndicator('agent');
677 - }
678 -}
679 -
680 -// Function to get bot ID from any element or wrapper
681 -// If element is provided, finds the bot ID from its wrapper
682 -// If no element, returns 'default' (for backward compatibility)
683 -function getMxChatBotId(element) {
684 - if (element) {
685 - return getBotIdFromElement(element);
686 - }
687 - // Fallback: find first chatbot wrapper on page
688 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
689 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
690 -}
691 -
692 -function callMxChat(message, callback, botId) {
693 - botId = botId || getMxChatBotId();
694 -
695 - // Store the message in case we need to retry after session reset
696 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
697 -
698 - // Get page context if contextual awareness is enabled
699 - const pageContext = getPageContext();
700 -
701 - // Get instance for session start timestamp (used when persistence is OFF)
702 - var instance = MxChatInstances.get(botId);
703 -
704 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
705 - // and returns the guaranteed-present session id from the in-memory instance even when
706 - // cookie/localStorage writes are silently blocked by the browser.
707 - var sessionId = MxChatInstances.ensureSession(botId);
708 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
709 - // Last-resort generation to ensure we never POST a null marker.
710 - sessionId = generateSessionId();
711 - MxChatInstances.setChatSession(botId, sessionId);
712 - }
713 -
714 - // Wait for the page-cache nonce refresh to complete before firing the
715 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
716 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
717 - // callback guarantees we read the fresh value. See plan-c5457f.
718 - refreshNonceIfNeeded(function() {
719 - // Prepare AJAX data
720 - const ajaxData = {
721 - action: 'mxchat_handle_chat_request',
722 - message: message,
723 - session_id: sessionId,
724 - nonce: mxchatChat.nonce,
725 - current_page_url: window.location.href,
726 - current_page_title: document.title,
727 - bot_id: botId,
728 - // Pass session start timestamp so AI context matches what user sees
729 - session_start_timestamp: instance.sessionStartTimestamp || 0
730 - };
731 -
732 - // Add page context if available
733 - if (pageContext) {
734 - ajaxData.page_context = JSON.stringify(pageContext);
735 - }
736 -
737 - // CHECK FOR VISION FLAGS AND ADD THEM
738 - if (window.mxchatVisionProcessed) {
739 - ajaxData.vision_processed = true;
740 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
741 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
742 - // Clear the flags after use
743 - window.mxchatVisionProcessed = false;
744 - window.mxchatOriginalMessage = null;
745 - window.mxchatVisionImagesCount = 0;
746 - }
747 -
394 +function callMxChat(message, callback) {
748 395 $.ajax({
749 396 url: mxchatChat.ajax_url,
750 397 type: 'POST',
751 398 dataType: 'json',
752 - data: ajaxData,
399 + data: {
400 + action: 'mxchat_handle_chat_request',
401 + message: message,
402 + session_id: getChatSession(),
403 + nonce: mxchatChat.nonce
404 + },
753 405 success: function(response) {
754 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
755 - if (response.chat_mode) {
756 - updateChatModeIndicator(response.chat_mode, botId);
757 - }
758 -
759 - // Also check in data property if response is wrapped
760 - if (response.data && response.data.chat_mode) {
761 - updateChatModeIndicator(response.data.chat_mode, botId);
762 - }
763 -
764 - // SECURITY FIX: Check for errors FIRST before checking for success
765 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
766 - if (response.success === false || (response.data && response.data.error_message)) {
767 - let errorMessage = "";
768 - let errorCode = "";
769 -
770 - // Check various possible error locations in the response
771 - if (response.data && response.data.error_message) {
772 - errorMessage = response.data.error_message;
773 - errorCode = response.data.error_code || "";
774 - } else if (response.error_message) {
775 - errorMessage = response.error_message;
776 - errorCode = response.error_code || "";
777 - } else if (response.message) {
778 - errorMessage = response.message;
779 - } else if (typeof response.data === 'string') {
780 - errorMessage = response.data;
781 - } else {
782 - // Fallback for any other unexpected response format
783 - errorMessage = "An error occurred. Please try again or contact support.";
784 - }
785 -
786 - // Handle session reset action (IP changed, session expired, etc.)
787 - // Silent reset — keep chat UI intact, just get a new session and retry
788 - if (response.data && response.data.action === 'reset_session') {
789 - MxChatInstances.silentResetSession(botId);
790 - // Re-send the original message with the new session (user message is already displayed)
791 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
792 - if (originalMessage) {
793 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
794 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
795 - if (shouldUseStreaming(currentModel)) {
796 - callMxChatStream(originalMessage, function(response) {
797 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
798 - }, botId);
799 - } else {
800 - callMxChat(originalMessage, function(response) {
801 - replaceLastMessage("bot", response, '', [], botId);
802 - }, botId);
803 - }
804 - }
805 - return;
806 - }
807 -
808 - // Format user-friendly error message
809 - let displayMessage = errorMessage;
810 -
811 - // Customize message for admin users
812 - if (mxchatChat.is_admin) {
813 - // For admin users, show more technical details including error code
814 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
815 - }
816 -
817 - replaceLastMessage("bot", displayMessage, '', [], botId);
818 - return; // Exit early for errors
819 - }
820 -
821 - // NOW check if this is a successful response by looking for text, html, or message fields
406 + // Log the full response for debugging
407 + console.log("API Response:", response);
408 +
409 + // First check if this is a successful response by looking for text, html, or message fields
822 410 // This preserves compatibility with your server response format
823 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
411 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
824 412 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
825 -
413 +
826 414 // Handle successful response - this is your original success handling code
827 -
828 - // Handle other responses
829 - let responseText = response.text || '';
830 - let responseHtml = response.html || '';
831 - let responseMessage = response.message || '';
832 -
415 +
416 + // Existing chat mode check
417 + if (response.chat_mode) {
418 + updateChatModeIndicator(response.chat_mode);
419 + }
420 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
421 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
422 + }
423 +
833 424 // Add PDF filename handling
834 425 if (response.data && response.data.filename) {
835 - showActivePdf(response.data.filename, botId);
836 - var instance = MxChatInstances.get(botId);
837 - instance.activePdfFile = response.data.filename;
426 + showActivePdf(response.data.filename);
427 + activePdfFile = response.data.filename;
838 428 }
839 -
429 +
840 430 // Add redirect check here
841 431 if (response.redirect_url) {
432 + let responseText = response.text || '';
842 433 if (responseText) {
843 - replaceLastMessage("bot", responseText, '', [], botId);
434 + replaceLastMessage("bot", responseText);
844 435 }
845 436 setTimeout(() => {
846 437 window.location.href = response.redirect_url;
847 438 }, 1500);
@@ -846,73 +437,107 @@
846 437 window.location.href = response.redirect_url;
847 438 }, 1500);
848 439 return;
849 440 }
850 -
441 +
851 442 // Check for live agent response
852 443 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
853 - removeThinkingDots(botId);
854 - updateChatModeIndicator('agent', botId);
855 - enableChatInput(botId);
444 + updateChatModeIndicator('agent');
856 445 return;
857 446 }
858 -
447 +
448 + // Handle other responses
449 + let responseText = response.text || '';
450 + let responseHtml = response.html || '';
451 + let responseMessage = response.message || '';
452 +
453 + if (responseText === 'You are now chatting with the AI chatbot.') {
454 + updateChatModeIndicator('ai');
455 + }
456 +
859 457 // Handle the message and show notification if chat is hidden
860 458 if (responseText || responseHtml || responseMessage) {
861 -
862 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
863 - if (responseText && typeof customMxChatFilter === 'function') {
864 - responseText = customMxChatFilter(responseText, "response");
865 - }
866 - if (responseMessage && typeof customMxChatFilter === 'function') {
867 - responseMessage = customMxChatFilter(responseMessage, "response");
868 - }
869 -
870 459 // Update the messages as before
871 460 if (responseText && responseHtml) {
872 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
461 + replaceLastMessage("bot", responseText, responseHtml);
873 462 } else if (responseText) {
874 - replaceLastMessage("bot", responseText, '', [], botId);
463 + replaceLastMessage("bot", responseText);
875 464 } else if (responseHtml) {
876 - replaceLastMessage("bot", "", responseHtml, [], botId);
465 + replaceLastMessage("bot", "", responseHtml);
877 466 } else if (responseMessage) {
878 - replaceLastMessage("bot", responseMessage, '', [], botId);
467 + replaceLastMessage("bot", responseMessage);
879 468 }
880 -
469 +
881 470 // Check if chat is hidden and show notification
882 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
883 - if ($floatingChatbot.hasClass('hidden')) {
884 - var $badge = getElement(botId, 'chat-notification-badge');
885 - if ($badge.length) {
886 - $badge.show();
471 + if ($('#floating-chatbot').hasClass('hidden')) {
472 + const badge = $('#chat-notification-badge');
473 + if (badge.length) {
474 + badge.show();
887 475 }
888 476 }
889 477 } else {
890 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
891 - if (response.vectorstore_error) {
892 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
893 - }
894 - replaceLastMessage("bot", emptyMsg, '', [], botId);
478 + console.error("Unexpected response format:", response);
479 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
895 480 }
896 -
481 +
897 482 if (response.message_id) {
898 - var instance = MxChatInstances.get(botId);
899 - instance.lastSeenMessageId = response.message_id;
483 + lastSeenMessageId = response.message_id;
900 484 }
901 -
485 +
902 486 return;
903 487 }
904 -
905 - // Fallback for truly unexpected response formats
906 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
488 +
489 + // If we got here, it's likely an error response
490 + // Now we can check for error conditions with our robust error handling
491 +
492 + let errorMessage = "";
493 + let errorCode = "";
494 +
495 + // Check various possible error locations in the response
496 + if (response.data && response.data.error_message) {
497 + errorMessage = response.data.error_message;
498 + errorCode = response.data.error_code || "";
499 + } else if (response.error_message) {
500 + errorMessage = response.error_message;
501 + errorCode = response.error_code || "";
502 + } else if (response.message) {
503 + errorMessage = response.message;
504 + } else if (typeof response.data === 'string') {
505 + errorMessage = response.data;
506 + } else if (!response.success) {
507 + // Explicit check for success: false without other error info
508 + errorMessage = "An error occurred. Please try again or contact support.";
509 + } else {
510 + // Fallback for any other unexpected response format
511 + errorMessage = "Unexpected response received. Please try again or contact support.";
512 + }
513 +
514 + // Log the error with code for debugging
515 + console.log("Response data:", response.data);
516 + console.error("API Error:", errorMessage, "Code:", errorCode);
517 +
518 + // Format user-friendly error message
519 + let displayMessage = errorMessage;
520 +
521 + // Customize message for admin users
522 + if (mxchatChat.is_admin) {
523 + // For admin users, show more technical details including error code
524 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
525 + }
526 +
527 + replaceLastMessage("bot", displayMessage);
907 528 },
908 529 error: function(xhr, status, error) {
530 + console.error("AJAX Error:", status, error);
531 + console.log("Response Text:", xhr.responseText);
532 +
909 533 let errorMessage = "An unexpected error occurred.";
910 -
534 +
911 535 // Try to parse the response if it's JSON
912 536 try {
913 537 const responseJson = JSON.parse(xhr.responseText);
914 -
538 + console.log("Parsed error response:", responseJson);
539 +
915 540 if (responseJson.data && responseJson.data.error_message) {
916 541 errorMessage = responseJson.data.error_message;
917 542 } else if (responseJson.message) {
918 543 errorMessage = responseJson.message;
@@ -930,724 +555,21 @@
930 555 } else if (xhr.status >= 500) {
931 556 errorMessage = "Server error: The server encountered an issue. Please try again later.";
932 557 }
933 558 }
934 -
935 - replaceLastMessage("bot", errorMessage, '', [], botId);
559 +
560 + replaceLastMessage("bot", errorMessage);
936 561 }
937 562 });
938 - }); // refreshNonceIfNeeded
939 563 }
940 -
941 -function callMxChatStream(message, callback, botId) {
942 - botId = botId || getMxChatBotId();
943 -
944 - // Store the message in case we need to retry after session reset
945 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
946 -
947 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
948 - if (!isStreamingSupported(currentModel)) {
949 - callMxChat(message, callback, botId);
950 - return;
951 - }
952 -
953 - // Get page context if contextual awareness is enabled
954 - const pageContext = getPageContext();
955 -
956 - // Get instance for session start timestamp (used when persistence is OFF)
957 - var instance = MxChatInstances.get(botId);
958 -
959 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
960 - // non-string value via String(), so passing `null` would POST the literal string "null"
961 - // and land in the transcripts table as a ghost session. ensureSession() always returns
962 - // a real string even when cookies/localStorage are blocked.
963 - var streamSessionId = MxChatInstances.ensureSession(botId);
964 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
965 - streamSessionId = generateSessionId();
966 - MxChatInstances.setChatSession(botId, streamSessionId);
967 - }
968 -
969 - // Wait for the page-cache nonce refresh before constructing formData (which
970 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
971 - refreshNonceIfNeeded(function() {
972 - const formData = new FormData();
973 - formData.append('action', 'mxchat_stream_chat');
974 - formData.append('message', message);
975 - formData.append('session_id', streamSessionId);
976 - formData.append('nonce', mxchatChat.nonce);
977 - formData.append('current_page_url', window.location.href);
978 - formData.append('current_page_title', document.title);
979 - formData.append('bot_id', botId);
980 - // Pass session start timestamp so AI context matches what user sees
981 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
982 -
983 - // Add page context if available
984 - if (pageContext) {
985 - formData.append('page_context', JSON.stringify(pageContext));
986 - }
987 -
988 - // CHECK FOR VISION FLAGS AND ADD THEM
989 - if (window.mxchatVisionProcessed) {
990 - formData.append('vision_processed', 'true');
991 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
992 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
993 - // Clear the flags after use
994 - window.mxchatVisionProcessed = false;
995 - window.mxchatOriginalMessage = null;
996 - window.mxchatVisionImagesCount = 0;
997 - }
998 -
999 - let accumulatedContent = '';
1000 - let testingDataReceived = false;
1001 - let streamingStarted = false;
1002 -
1003 - fetch(mxchatChat.ajax_url, {
1004 - method: 'POST',
1005 - body: formData,
1006 - credentials: 'same-origin'
1007 - })
1008 - .then(response => {
1009 - // Store the response for potential fallback handling
1010 - const responseClone = response.clone();
1011 -
1012 - if (!response.ok) {
1013 - // Try to get error details from response
1014 - return responseClone.json().then(errorData => {
1015 - throw { isServerError: true, data: errorData };
1016 - }).catch(() => {
1017 - throw new Error('Network response was not ok');
1018 - });
1019 - }
1020 -
1021 - // Check if response is JSON instead of streaming
1022 - const contentType = response.headers.get('content-type');
1023 - if (contentType && contentType.includes('application/json')) {
1024 - return responseClone.json().then(data => {
1025 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1026 - if (data.chat_mode) {
1027 - updateChatModeIndicator(data.chat_mode, botId);
1028 - }
1029 -
1030 - // Check for testing panel
1031 - if (window.mxchatTestPanelInstance && data.testing_data) {
1032 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1033 - }
1034 -
1035 - // Handle the JSON response directly
1036 - handleNonStreamResponse(data, callback, botId);
1037 - return Promise.resolve(); // Prevent further processing
1038 - });
1039 - }
1040 -
1041 - // Continue with streaming processing
1042 - const reader = response.body.getReader();
1043 - const decoder = new TextDecoder();
1044 - let buffer = '';
1045 -
1046 - function processStream() {
1047 - reader.read().then(({ done, value }) => {
1048 - if (done) {
1049 - // If streaming completed but no content was received, try to get response as fallback
1050 - if (!streamingStarted || !accumulatedContent) {
1051 - // Try to read the response as JSON
1052 - responseClone.text().then(text => {
1053 - try {
1054 - const data = JSON.parse(text);
1055 - if (data.text || data.message || data.html) {
1056 - handleNonStreamResponse(data, callback, botId);
1057 - } else {
1058 - // No valid data, fall back to regular call
1059 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1060 - callMxChat(message, callback, botId);
1061 - }
1062 - } catch (e) {
1063 - // Could not parse, fall back to regular call
1064 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1065 - callMxChat(message, callback, botId);
1066 - }
1067 - }).catch(() => {
1068 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1069 - callMxChat(message, callback, botId);
1070 - });
1071 - return;
1072 - }
1073 -
1074 - // Re-enable chat input when stream ends with content
1075 - enableChatInput(botId);
1076 -
1077 - // Scroll the user's last message to the top now that the
1078 - // bot's full reply has rendered (gives max reading room).
1079 - var $chatBoxDone = getElement(botId, 'chat-box');
1080 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1081 - if ($lastUserMsgDone.length) {
1082 - scrollElementToTop($lastUserMsgDone, botId);
1083 - }
1084 -
1085 - if (callback) {
1086 - callback(accumulatedContent);
1087 - }
1088 - return;
1089 - }
1090 -
1091 - buffer += decoder.decode(value, { stream: true });
1092 - const lines = buffer.split('\n');
1093 - buffer = lines.pop() || '';
1094 -
1095 - for (const line of lines) {
1096 - if (line.startsWith('data: ')) {
1097 - const data = line.substring(6);
1098 -
1099 - if (data === '[DONE]') {
1100 - if (!accumulatedContent) {
1101 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1102 - callMxChat(message, callback, botId);
1103 - return;
1104 - }
1105 -
1106 - // Re-enable chat input after streaming completes
1107 - enableChatInput(botId);
1108 -
1109 - // Scroll the user's last message to the top now
1110 - // that the bot's full reply has rendered.
1111 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1112 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1113 - if ($lastUserMsgStreamDone.length) {
1114 - scrollElementToTop($lastUserMsgStreamDone, botId);
1115 - }
1116 -
1117 - if (callback) {
1118 - callback(accumulatedContent);
1119 - }
1120 - return;
1121 - }
1122 -
1123 - try {
1124 - const json = JSON.parse(data);
1125 -
1126 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1127 - if (json.chat_mode) {
1128 - updateChatModeIndicator(json.chat_mode, botId);
1129 - }
1130 -
1131 - // Handle testing data
1132 - if (json.testing_data && !testingDataReceived) {
1133 - if (window.mxchatTestPanelInstance) {
1134 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1135 - testingDataReceived = true;
1136 - }
1137 - }
1138 - // Handle content streaming
1139 - else if (json.content) {
1140 - streamingStarted = true;
1141 - accumulatedContent += json.content;
1142 - updateStreamingMessage(accumulatedContent, botId);
1143 - }
1144 - // Handle complete response in stream (fallback response)
1145 - else if (json.text || json.message || json.html) {
1146 - handleNonStreamResponse(json, callback, botId);
1147 - return;
1148 - }
1149 - // Handle errors
1150 - else if (json.error) {
1151 -
1152 - // Get error message from various possible fields
1153 - let errorMessage = json.error_message || json.message || json.text ||
1154 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1155 -
1156 - // Re-enable chat input on error
1157 - enableChatInput(botId);
1158 -
1159 - // Display the error directly in the chat
1160 - replaceLastMessage("bot", errorMessage, '', [], botId);
1161 -
1162 - if (callback) {
1163 - callback(errorMessage);
1164 - }
1165 - return;
1166 - }
1167 - } catch (e) {
1168 - // SSE data parsing error - silently continue
1169 - }
1170 - }
1171 - }
1172 -
1173 - processStream();
1174 - }).catch(streamError => {
1175 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1176 - callMxChat(message, callback, botId);
1177 - });
1178 - }
1179 -
1180 - processStream();
1181 - })
1182 - .catch(error => {
1183 - // Check if we have server error data with chat mode
1184 - if (error && error.isServerError && error.data) {
1185 - // Check for chat mode in error data
1186 - if (error.data.chat_mode) {
1187 - updateChatModeIndicator(error.data.chat_mode, botId);
1188 - }
1189 -
1190 - handleNonStreamResponse(error.data, callback, botId);
1191 - } else {
1192 - // Only fall back to regular call if we don't have any response data
1193 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1194 - callMxChat(message, callback, botId);
1195 - }
1196 - });
1197 - }); // refreshNonceIfNeeded
564 +// Sanitize only user input
565 +function sanitizeUserInput(text) {
566 + const div = document.createElement('div');
567 + div.textContent = text;
568 + return div.innerHTML;
1198 569 }
1199 570
1200 -// Helper function to handle non-streaming responses
1201 -function handleNonStreamResponse(data, callback, botId) {
1202 - botId = botId || 'default';
1203 -
1204 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1205 - if (data.chat_mode) {
1206 - updateChatModeIndicator(data.chat_mode, botId);
1207 - }
1208 -
1209 - // Also check in data property if response is wrapped
1210 - if (data.data && data.data.chat_mode) {
1211 - updateChatModeIndicator(data.data.chat_mode, botId);
1212 - }
1213 -
1214 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1215 - // This prevents a visual gap between thinking dots disappearing and content appearing
1216 -
1217 - // SECURITY FIX: Check for errors FIRST
1218 - if (data.success === false || (data.data && data.data.error_message)) {
1219 - let errorMessage = "";
1220 - let errorCode = "";
1221 -
1222 - // Check various possible error locations
1223 - if (data.data && data.data.error_message) {
1224 - errorMessage = data.data.error_message;
1225 - errorCode = data.data.error_code || "";
1226 - } else if (data.error_message) {
1227 - errorMessage = data.error_message;
1228 - errorCode = data.error_code || "";
1229 - } else if (data.message) {
1230 - errorMessage = data.message;
1231 - } else if (typeof data.data === 'string') {
1232 - errorMessage = data.data;
1233 - } else {
1234 - errorMessage = "An error occurred. Please try again or contact support.";
1235 - }
1236 -
1237 - // Handle session reset action (IP changed, session expired, etc.)
1238 - // Silent reset — keep chat UI intact, just get a new session and retry
1239 - if (data.data && data.data.action === 'reset_session') {
1240 - MxChatInstances.silentResetSession(botId);
1241 - // Re-send the original message with the new session (user message is already displayed)
1242 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1243 - if (originalMessage) {
1244 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1245 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1246 - if (shouldUseStreaming(currentModel)) {
1247 - callMxChatStream(originalMessage, callback, botId);
1248 - } else {
1249 - callMxChat(originalMessage, callback, botId);
1250 - }
1251 - }
1252 - return;
1253 - }
1254 -
1255 - // Format user-friendly error message
1256 - let displayMessage = errorMessage;
1257 - if (mxchatChat.is_admin) {
1258 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1259 - }
1260 -
1261 - replaceLastMessage("bot", displayMessage, '', [], botId);
1262 -
1263 - if (callback) {
1264 - callback('');
1265 - }
1266 - return; // Exit early for errors
1267 - }
1268 -
1269 - // Check for live agent response
1270 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1271 - removeThinkingDots(botId);
1272 - // Also remove any leftover bot-message that lost its temporary-message class
1273 - var $chatBox = getElement(botId, 'chat-box');
1274 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1275 - updateChatModeIndicator('agent', botId);
1276 - enableChatInput(botId);
1277 - if (callback) {
1278 - callback('');
1279 - }
1280 - return;
1281 - }
1282 -
1283 - // Handle different response formats
1284 - if (data.text || data.html || data.message) {
1285 -
1286 - // Apply response hooks
1287 - if (data.text && typeof customMxChatFilter === 'function') {
1288 - data.text = customMxChatFilter(data.text, "response");
1289 - }
1290 - if (data.message && typeof customMxChatFilter === 'function') {
1291 - data.message = customMxChatFilter(data.message, "response");
1292 - }
1293 -
1294 - // Display the response
1295 - if (data.text && data.html) {
1296 - replaceLastMessage("bot", data.text, data.html, [], botId);
1297 - } else if (data.text) {
1298 - replaceLastMessage("bot", data.text, '', [], botId);
1299 - } else if (data.html) {
1300 - replaceLastMessage("bot", "", data.html, [], botId);
1301 - } else if (data.message) {
1302 - replaceLastMessage("bot", data.message, '', [], botId);
1303 - }
1304 - }
1305 -
1306 - // Handle other response properties
1307 - if (data.data && data.data.filename) {
1308 - showActivePdf(data.data.filename, botId);
1309 - var instance = MxChatInstances.get(botId);
1310 - instance.activePdfFile = data.data.filename;
1311 - }
1312 -
1313 - if (data.redirect_url) {
1314 - setTimeout(() => {
1315 - window.location.href = data.redirect_url;
1316 - }, 1500);
1317 - }
1318 -
1319 - // Ensure chat input is re-enabled (safety net for edge cases)
1320 - enableChatInput(botId);
1321 -
1322 - if (callback) {
1323 - callback(data.text || data.message || '');
1324 - }
1325 -}
1326 -
1327 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1328 -function updateChatModeIndicator(mode, botId) {
1329 - botId = botId || 'default';
1330 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1331 - if (indicator) {
1332 - const oldText = indicator.textContent;
1333 -
1334 - if (mode === 'agent') {
1335 - indicator.textContent = 'Live Agent';
1336 - startPolling(botId);
1337 - } else {
1338 - // Everything else is AI mode
1339 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1340 - indicator.textContent = customAiText;
1341 - stopPolling(botId);
1342 - }
1343 -
1344 - // Force immediate DOM update and reflow
1345 - if (oldText !== indicator.textContent) {
1346 - // Force a reflow to ensure the change is visible immediately
1347 - indicator.style.display = 'none';
1348 - indicator.offsetHeight; // Trigger reflow
1349 - indicator.style.display = '';
1350 -
1351 - // Double-check after a brief moment to ensure the change stuck
1352 - setTimeout(() => {
1353 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1354 - indicator.textContent = 'Live Agent';
1355 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1356 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1357 - indicator.textContent = customAiText;
1358 - }
1359 - }, 50);
1360 - }
1361 - }
1362 -}
1363 -
1364 -// Function to update message during streaming
1365 -function updateStreamingMessage(content, botId) {
1366 - botId = botId || 'default';
1367 -
1368 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1369 - if (typeof customMxChatFilter === 'function') {
1370 - content = customMxChatFilter(content, "response");
1371 - }
1372 -
1373 - const formattedContent = linkify(content);
1374 -
1375 - // Find the temporary message in this bot's chat box
1376 - var $chatBox = getElement(botId, 'chat-box');
1377 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1378 -
1379 - if (tempMessage.length) {
1380 - // Update existing message
1381 - tempMessage.html(formattedContent);
1382 - } else {
1383 - // Create new temporary message if it doesn't exist
1384 - appendMessage("bot", content, '', [], true, botId);
1385 - }
1386 -}
1387 -
1388 -function isStreamingSupported(model) {
1389 - if (!model) return false;
1390 -
1391 - const modelPrefix = model.split('-')[0].toLowerCase();
1392 -
1393 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1394 - const isSupported = modelPrefix === 'gpt' ||
1395 - modelPrefix === 'o1' ||
1396 - modelPrefix === 'claude' ||
1397 - modelPrefix === 'grok' ||
1398 - modelPrefix === 'deepseek' ||
1399 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1400 -
1401 - return isSupported;
1402 -}
1403 -
1404 -// Update the event handlers to use the correct function names (using event delegation)
1405 -// Use class-based selectors for multi-instance support
1406 -$(document).on('click', '.send-button', function() {
1407 - var botId = getBotIdFromElement(this);
1408 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1409 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1410 - disableChatInput(botId);
1411 - }
1412 - sendMessage(botId);
1413 -});
1414 -
1415 -// Override enter key handler (using event delegation)
1416 -$(document).on('keypress', '.chat-input', function(e) {
1417 - if (e.which == 13 && !e.shiftKey) {
1418 - e.preventDefault();
1419 - var botId = getBotIdFromElement(this);
1420 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1421 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1422 - disableChatInput(botId);
1423 - }
1424 - sendMessage(botId);
1425 - }
1426 -});
1427 -
1428 -// Builds the list of overflow-menu items for a given bot.
1429 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1430 -function mxchatGetHeaderMenuItems(botId) {
1431 - var items = [];
1432 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1433 -
1434 - // The `print_button_*` keys still gate this item for back-compat with
1435 - // existing user options. The action is now a transcript download, not print.
1436 - if (settings.print_button_enabled === 'on') {
1437 - items.push({
1438 - id: 'download-transcript',
1439 - label: settings.print_button_label || 'Download Transcript',
1440 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1441 - action: function() {
1442 - mxchatDownloadTranscript(botId);
1443 - }
1444 - });
1445 - }
1446 -
1447 - return items;
1448 -}
1449 -
1450 -// Builds a clean markdown transcript of the current conversation and triggers
1451 -// a file download. Used by the "Download Transcript" menu item.
1452 -function mxchatDownloadTranscript(botId) {
1453 - var $chatBox = getElement(botId, 'chat-box');
1454 - if (!$chatBox || !$chatBox.length) return;
1455 -
1456 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1457 - var headerTitle = settings.print_header_title || 'Chat transcript';
1458 - var now = new Date();
1459 - var stamp = now.toLocaleString();
1460 -
1461 - var lines = [];
1462 - lines.push('# ' + headerTitle);
1463 - lines.push('');
1464 - lines.push('Exported: ' + stamp);
1465 - lines.push('');
1466 - lines.push('---');
1467 - lines.push('');
1468 -
1469 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1470 - var $msg = $(this);
1471 - // Skip thinking placeholders and any in-flight temporary messages.
1472 - if ($msg.find('.thinking-dots').length) return;
1473 - if ($msg.hasClass('temporary-message')) return;
1474 -
1475 - var sender;
1476 - if ($msg.hasClass('user-message')) sender = 'User';
1477 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1478 - else sender = 'AI Agent';
1479 -
1480 - // Strip interactive UI from the cloned message so we get the conversation text.
1481 - var $clone = $msg.clone();
1482 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1483 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1484 - if (!text) return;
1485 -
1486 - lines.push('**' + sender + '**');
1487 - lines.push('');
1488 - lines.push(text);
1489 - lines.push('');
1490 - });
1491 -
1492 - var content = lines.join('\n');
1493 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1494 - var fname = 'mxchat-transcript-' + iso + '.md';
1495 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1496 - var url = URL.createObjectURL(blob);
1497 - var a = document.createElement('a');
1498 - a.href = url;
1499 - a.download = fname;
1500 - a.style.display = 'none';
1501 - document.body.appendChild(a);
1502 - a.click();
1503 - setTimeout(function() {
1504 - if (a.parentNode) a.parentNode.removeChild(a);
1505 - URL.revokeObjectURL(url);
1506 - }, 100);
1507 -}
1508 -
1509 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1510 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1511 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1512 -function mxchatSyncMenuColors(botId, $wrap) {
1513 - if (!$wrap || !$wrap.length) return;
1514 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1515 - if (!$bot.length) return;
1516 - var cs = window.getComputedStyle($bot[0]);
1517 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1518 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1519 - }
1520 - // Bot text color usually lives on a child div, not .bot-message itself.
1521 - var $textChild = $bot.find('[style*="color"]').first();
1522 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1523 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1524 -}
1525 -
1526 -// One-time per-widget init: renders menu items, wires open/close,
1527 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1528 -function mxchatInitHeaderMenu(botId) {
1529 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1530 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1531 -
1532 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1533 - var $menu = $wrap.find('.mxchat-header-menu');
1534 - var items = mxchatGetHeaderMenuItems(botId);
1535 -
1536 - // Initial color sync — covers normal page load.
1537 - mxchatSyncMenuColors(botId, $wrap);
1538 -
1539 - if (!items.length) {
1540 - $trigger.hide();
1541 - $menu.hide();
1542 - $wrap.data('mxchatMenuReady', true);
1543 - return;
1544 - }
1545 -
1546 - // Build the menu items.
1547 - $menu.empty();
1548 - items.forEach(function(item, idx) {
1549 - var $btn = $('<button>', {
1550 - type: 'button',
1551 - 'class': 'mxchat-menu-item',
1552 - 'role': 'menuitem',
1553 - 'tabindex': '-1',
1554 - 'data-menu-id': item.id,
1555 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1556 - '<span class="mxchat-menu-item-label"></span>'
1557 - });
1558 - $btn.find('.mxchat-menu-item-label').text(item.label);
1559 - $btn.on('click', function(e) {
1560 - e.preventDefault();
1561 - e.stopPropagation();
1562 - closeMenu();
1563 - try { item.action(); } catch (err) { /* no-op */ }
1564 - });
1565 - $menu.append($btn);
1566 - });
1567 -
1568 - function openMenu() {
1569 - // Re-sync each open in case the active theme changed since init.
1570 - mxchatSyncMenuColors(botId, $wrap);
1571 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1572 - $trigger.attr('aria-expanded', 'true');
1573 - // Focus the first item for keyboard users
1574 - setTimeout(function() {
1575 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1576 - }, 0);
1577 - }
1578 - function closeMenu(returnFocus) {
1579 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1580 - $trigger.attr('aria-expanded', 'false');
1581 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1582 - if (returnFocus) $trigger.trigger('focus');
1583 - }
1584 -
1585 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1586 - // click-to-collapse handler does not fire.
1587 - $trigger.on('click', function(e) {
1588 - e.preventDefault();
1589 - e.stopPropagation();
1590 - if ($menu.hasClass('is-open')) closeMenu();
1591 - else openMenu();
1592 - });
1593 -
1594 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1595 - $menu.on('click', function(e) {
1596 - e.stopPropagation();
1597 - });
1598 -
1599 - // Outside click closes the menu.
1600 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1601 - if (!$menu.hasClass('is-open')) return;
1602 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1603 - closeMenu();
1604 - });
1605 -
1606 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1607 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1608 - var $items = $menu.find('.mxchat-menu-item');
1609 - var idx = $items.index(this);
1610 - if (e.key === 'Escape') {
1611 - e.preventDefault();
1612 - closeMenu(true);
1613 - } else if (e.key === 'ArrowDown') {
1614 - e.preventDefault();
1615 - var $next = $items.eq((idx + 1) % $items.length);
1616 - $items.attr('tabindex', '-1');
1617 - $next.attr('tabindex', '0').trigger('focus');
1618 - } else if (e.key === 'ArrowUp') {
1619 - e.preventDefault();
1620 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1621 - $items.attr('tabindex', '-1');
1622 - $prev.attr('tabindex', '0').trigger('focus');
1623 - } else if (e.key === 'Enter' || e.key === ' ') {
1624 - e.preventDefault();
1625 - $(this).trigger('click');
1626 - }
1627 - });
1628 - $trigger.on('keydown', function(e) {
1629 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1630 - e.preventDefault();
1631 - closeMenu(true);
1632 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1633 - e.preventDefault();
1634 - openMenu();
1635 - }
1636 - });
1637 -
1638 - $wrap.data('mxchatMenuReady', true);
1639 -}
1640 -
1641 -// Initialize header menus for every rendered widget on DOM ready.
1642 -$(function() {
1643 - $('.mxchat-header-menu-wrap').each(function() {
1644 - var botId = $(this).data('bot-id');
1645 - if (botId) mxchatInitHeaderMenu(botId);
1646 - });
1647 -});
1648 -
1649 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
571 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1650 572 try {
1651 573 // Determine styles based on sender type
1652 574 let messageClass, bgColor, fontColor;
1653 575
@@ -1668,37 +590,34 @@
1668 590 }
1669 591
1670 592 const messageDiv = $('<div>')
1671 593 .addClass(messageClass)
1672 - .attr('dir', 'auto');
1673 -
1674 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1675 - var skipColors = shouldSkipInlineColors(botId);
1676 - if (skipColors) {
1677 - messageDiv.css({
1678 - 'margin-bottom': '1em'
1679 - });
1680 - } else {
1681 - messageDiv.css({
594 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
595 + .css({
1682 596 'background': bgColor,
1683 597 'color': fontColor,
1684 598 'margin-bottom': '1em'
1685 599 });
600 +
601 + // Process the message content based on sender
602 + let fullMessage;
603 + if (sender === "user") {
604 + // For user messages, apply linkify after sanitization
605 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
606 + } else {
607 + // For bot/agent messages, preserve HTML
608 + fullMessage = messageText;
1686 609 }
1687 610
1688 - // Process the message content - always run linkify to convert markdown
1689 - // links and format text. linkify() handles existing HTML safely via
1690 - // negative lookaheads that skip URLs already inside <a> tags.
1691 - let fullMessage = linkify(messageText);
1692 -
1693 611 // Add images if provided
1694 612 if (images && images.length > 0) {
1695 - fullMessage += '<div class="image-gallery" dir="auto">';
613 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1696 614 images.forEach(img => {
615 + // Ensure image URLs and titles are properly escaped
1697 616 const safeTitle = sanitizeUserInput(img.title);
1698 617 const safeUrl = encodeURI(img.image_url);
1699 618 const safeThumbnail = encodeURI(img.thumbnail_url);
1700 -
619 +
1701 620 fullMessage += `
1702 621 <div style="margin-bottom: 10px;">
1703 622 <strong>${safeTitle}</strong><br>
1704 623 <a href="${safeUrl}" target="_blank">
@@ -1710,14 +629,9 @@
1710 629 }
1711 630
1712 631 // Append HTML content if provided
1713 632 if (messageHtml && sender !== "user") {
1714 - // Only add line breaks if there's actual text content before the HTML
1715 - if (fullMessage && fullMessage.trim()) {
1716 - fullMessage += '<br><br>' + messageHtml;
1717 - } else {
1718 - fullMessage = messageHtml;
1719 - }
633 + fullMessage += '<br><br>' + messageHtml;
1720 634 }
1721 635
1722 636 messageDiv.html(fullMessage);
1723 637
@@ -1724,98 +638,29 @@
1724 638 if (isTemporary) {
1725 639 messageDiv.addClass('temporary-message');
1726 640 }
1727 641
1728 - // Append to the correct chatbot instance's chat-box
1729 - var $chatBox = getElement(botId, 'chat-box');
1730 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1731 - // FIXED: Use event delegation for link tracking
1732 - if (sender === "bot" || sender === "agent") {
1733 - attachLinkTracking(messageDiv, messageText, botId);
1734 - }
1735 -
642 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1736 643 if (sender === "bot") {
1737 - const lastUserMessage = $chatBox.find('.user-message').last();
644 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1738 645 if (lastUserMessage.length) {
1739 - scrollElementToTop(lastUserMessage, botId);
646 + scrollElementToTop(lastUserMessage);
1740 647 }
1741 648 }
1742 -
1743 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1744 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1745 - }
1746 649 });
1747 650
1748 651 if (messageText.id) {
1749 - var instance = MxChatInstances.get(botId);
1750 - instance.lastSeenMessageId = messageText.id;
1751 - hideNotification(botId);
652 + lastSeenMessageId = messageText.id;
653 + hideNotification();
1752 654 }
1753 655 } catch (error) {
1754 - // Error rendering message - silently continue
656 + console.error("Error rendering message:", error);
1755 657 }
1756 658 }
1757 659
1758 -// Helper function to attach link tracking with proper event handling
1759 -function attachLinkTracking(messageDiv, messageText, botId) {
1760 - botId = botId || 'default';
1761 - // Use a slight delay to ensure DOM is ready
1762 - setTimeout(function() {
1763 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1764 -
1765 - links.each(function() {
1766 - const $link = $(this);
1767 - const originalHref = $link.attr('href');
1768 -
1769 - // Mark as tracked to avoid duplicate handlers
1770 - $link.attr('data-tracked', 'true');
1771 -
1772 - // Only track external URLs
1773 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1774 - // Remove any existing click handlers first
1775 - $link.off('click.tracking');
1776 -
1777 - // Add new click handler with namespace
1778 - $link.on('click.tracking', function(e) {
1779 - e.preventDefault();
1780 - e.stopPropagation();
1781 -
1782 - const messageContext = typeof messageText === 'string'
1783 - ? messageText.substring(0, 200)
1784 - : '';
1785 -
1786 - // Track the click
1787 - $.ajax({
1788 - url: mxchatChat.ajax_url,
1789 - type: 'POST',
1790 - data: {
1791 - action: 'mxchat_track_url_click',
1792 - session_id: getChatSession(botId),
1793 - url: originalHref,
1794 - message_context: messageContext,
1795 - nonce: mxchatChat.nonce
1796 - },
1797 - complete: function() {
1798 - // Always redirect, even if tracking fails
1799 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1800 - window.open(originalHref, '_blank');
1801 - } else {
1802 - window.location.href = originalHref;
1803 - }
1804 - }
1805 - });
1806 -
1807 - return false; // Extra insurance to prevent default
1808 - });
1809 - }
1810 - });
1811 - }, 100); // Small delay to ensure DOM is ready
1812 -}
1813 -
1814 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
660 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1815 661 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1816 - var $chatBox = getElement(botId, 'chat-box');
1817 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
662 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1818 663
1819 664 // Determine styles
1820 665 let bgColor, fontColor;
1821 666 if (sender === "user") {
@@ -1828,24 +673,15 @@
1828 673 bgColor = botMessageBgColor;
1829 674 fontColor = botMessageFontColor;
1830 675 }
1831 676
1832 - // Always run linkify to convert markdown links and format text.
1833 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1834 - // to avoid double-processing URLs that are already inside <a> tags).
1835 - var fullMessage = linkify(responseText);
1836 -
677 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
1837 678 if (responseHtml) {
1838 - // Only add line breaks if there's actual text content before the HTML
1839 - if (fullMessage && fullMessage.trim()) {
1840 - fullMessage += '<br><br>' + responseHtml;
1841 - } else {
1842 - fullMessage = responseHtml;
1843 - }
679 + fullMessage += '<br><br>' + responseHtml;
1844 680 }
1845 681
1846 682 if (images.length > 0) {
1847 - fullMessage += '<div class="image-gallery" dir="auto">';
683 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1848 684 images.forEach(img => {
1849 685 fullMessage += `
1850 686 <div style="margin-bottom: 10px;">
1851 687 <strong>${img.title}</strong><br>
@@ -1857,672 +693,59 @@
1857 693 fullMessage += '</div>';
1858 694 }
1859 695
1860 696 if (lastMessageDiv.length) {
1861 - // Replace content immediately to prevent visual gap between thinking dots and response
1862 - lastMessageDiv
1863 - .html(fullMessage)
1864 - .removeClass('bot-message user-message temporary-message')
1865 - .addClass(messageClass)
1866 - .attr('dir', 'auto');
1867 -
1868 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1869 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1870 - if (!skipColors) {
1871 - lastMessageDiv.css({
1872 - 'background-color': bgColor,
1873 - 'color': fontColor,
1874 - });
1875 - }
1876 -
1877 - // Handle link tracking and scroll
1878 - if (sender === "bot" || sender === "agent") {
1879 - attachLinkTracking(lastMessageDiv, responseText, botId);
1880 -
1881 - const lastUserMessage = $chatBox.find('.user-message').last();
1882 - if (lastUserMessage.length) {
1883 - scrollElementToTop(lastUserMessage, botId);
1884 - }
1885 - // Show notification if chat is hidden
1886 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1887 - if ($floatingChatbot.hasClass('hidden')) {
1888 - showNotification(botId);
1889 - }
1890 - }
1891 -
1892 - // Re-enable chat input after response is displayed
1893 - enableChatInput(botId);
1894 -
1895 - if (sender === "bot" || sender === "agent") {
1896 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1897 - }
697 + lastMessageDiv.fadeOut(200, function() {
698 + $(this)
699 + .html(fullMessage)
700 + .removeClass('bot-message user-message')
701 + .addClass(messageClass)
702 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
703 + .css({
704 + 'background-color': bgColor,
705 + 'color': fontColor,
706 + })
707 + .removeClass('temporary-message')
708 + .fadeIn(200, function() {
709 + if (sender === "bot" || sender === "agent") {
710 + const lastUserMessage = $('#chat-box').find('.user-message').last();
711 + if (lastUserMessage.length) {
712 + scrollElementToTop(lastUserMessage);
713 + }
714 + // Show notification if chat is hidden
715 + if ($('#floating-chatbot').hasClass('hidden')) {
716 + showNotification();
717 + }
718 + }
719 + });
720 + });
1898 721 } else {
1899 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1900 - // Re-enable chat input after response is displayed
1901 - enableChatInput(botId);
722 + appendMessage(sender, responseText, responseHtml, images);
1902 723 }
1903 724 }
1904 725
1905 726
1906 - function appendThinkingMessage(botId) {
1907 - botId = botId || 'default';
1908 727
1909 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1910 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1911 - if (indicator && indicator.textContent === 'Live Agent') {
1912 - return;
1913 - }
1914 -
1915 - var $chatBox = getElement(botId, 'chat-box');
1916 -
1917 - // Remove any existing thinking dots in this bot's chat first
1918 - $chatBox.find('.thinking-dots').remove();
1919 -
1920 - // Check if we should skip inline colors (AI theme is active)
1921 - var skipColors = shouldSkipInlineColors(botId);
1922 -
1923 - // Retrieve the bot message font color and background color
1924 - var botMessageFontColor = mxchatChat.bot_message_font_color;
1925 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
1926 -
1927 - // Build thinking dots HTML - skip inline colors if AI theme is active
1928 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1929 - var thinkingHtml = '<div class="thinking-dots-container">' +
1930 - '<div class="thinking-dots">' +
1931 - '<span class="dot"' + dotStyle + '></span>' +
1932 - '<span class="dot"' + dotStyle + '></span>' +
1933 - '<span class="dot"' + dotStyle + '></span>' +
1934 - '</div>' +
1935 - '</div>';
1936 -
1937 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1938 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1939 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1940 - scrollToBottom(botId);
1941 - }
1942 -
1943 - function removeThinkingDots(botId) {
1944 - botId = botId || 'default';
1945 - var $chatBox = getElement(botId, 'chat-box');
1946 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1947 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1948 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1949 - }
1950 -
1951 - // ====================================
1952 - // TEXT FORMATTING & PROCESSING
1953 - // ====================================
1954 -
1955 - function linkify(inputText) {
1956 - if (!inputText) {
1957 - return '';
1958 - }
1959 -
1960 - // Helper function to check if URL is already encoded
1961 - function isUrlEncoded(url) {
1962 - // Check for % followed by exactly 2 hex digits
1963 - return /%[0-9a-fA-F]{2}/.test(url);
1964 - }
1965 -
1966 - // Helper function to safely encode URLs only if needed
1967 - function safeEncodeUrl(url) {
1968 - // If URL already contains encoded characters, return as-is
1969 - if (isUrlEncoded(url)) {
1970 - return url;
1971 - }
1972 - // Otherwise, encode it
1973 - return encodeURI(url);
1974 - }
1975 -
1976 - // Process markdown headers FIRST
1977 - let processedText = formatMarkdownHeaders(inputText);
1978 -
1979 - // Process text styling (bold, italic, strikethrough)
1980 - processedText = formatTextStyling(processedText);
1981 -
1982 - // Process code blocks BEFORE processing links
1983 - processedText = formatCodeBlocks(processedText);
1984 -
1985 - // Process markdown tables BEFORE converting newlines to paragraphs
1986 - processedText = formatMarkdownTables(processedText);
1987 -
1988 - // NOW convert to paragraphs
1989 - processedText = convertNewlinesToBreaks(processedText);
1990 -
1991 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1992 - // This prevents them from being processed as markdown links
1993 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1994 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1995 - // Clean the URL of any trailing punctuation
1996 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1997 - const safeUrl = safeEncodeUrl(cleanUrl);
1998 - // Return as a proper link without the brackets
1999 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2000 - });
2001 -
2002 - // Process markdown links: [text](url) and [](url)
2003 - // Uses balanced parenthesis matching to handle URLs containing parens
2004 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2005 - processedText = (function(input) {
2006 - var result = '';
2007 - var i = 0;
2008 - while (i < input.length) {
2009 - // Look for [ at current position
2010 - if (input[i] === '[') {
2011 - // Find closing ]
2012 - var closeBracket = input.indexOf(']', i + 1);
2013 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2014 - result += input[i];
2015 - i++;
2016 - continue;
2017 - }
2018 - var linkText = input.substring(i + 1, closeBracket);
2019 - // Check if URL starts with http
2020 - var urlStart = closeBracket + 2;
2021 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2022 - result += input[i];
2023 - i++;
2024 - continue;
2025 - }
2026 - // Find balanced closing paren
2027 - var depth = 1;
2028 - var j = urlStart;
2029 - while (j < input.length && depth > 0) {
2030 - if (input[j] === '(') depth++;
2031 - else if (input[j] === ')') depth--;
2032 - if (depth > 0) j++;
2033 - }
2034 - if (depth !== 0) {
2035 - result += input[i];
2036 - i++;
2037 - continue;
2038 - }
2039 - var url = input.substring(urlStart, j);
2040 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2041 - var encodedUrl = safeEncodeUrl(cleanUrl);
2042 - if (!linkText || !linkText.trim()) {
2043 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2044 - } else {
2045 - var safeText = sanitizeUserInput(linkText);
2046 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2047 - }
2048 - i = j + 1; // Skip past the closing )
2049 - } else {
2050 - result += input[i];
2051 - i++;
2052 - }
2053 - }
2054 - return result;
2055 - })(processedText);
2056 -
2057 - // Process phone numbers: [text](tel:number)
2058 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2059 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2060 - const safePhone = safeEncodeUrl(phone);
2061 - const safeText = sanitizeUserInput(text);
2062 - return `<a href="${safePhone}">${safeText}</a>`;
2063 - });
2064 -
2065 - // Process mailto links: [text](mailto:email)
2066 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2067 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2068 - const safeMailto = safeEncodeUrl(mailto);
2069 - const safeText = sanitizeUserInput(text);
2070 - return `<a href="${safeMailto}">${safeText}</a>`;
2071 - });
2072 -
2073 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2074 - // Updated pattern to be more careful about what it matches
2075 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2076 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2077 - // Extra check: make sure this isn't already linked
2078 - if (match.includes('href=') || match.includes('</a>')) {
2079 - return match;
2080 - }
2081 -
2082 - // Clean trailing punctuation
2083 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2084 - const safeUrl = safeEncodeUrl(cleanUrl);
2085 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2086 - });
2087 -
2088 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2089 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2090 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2091 - // Extra check: make sure this isn't already linked
2092 - if (match.includes('href=') || match.includes('</a>')) {
2093 - return match;
2094 - }
2095 -
2096 - // Clean trailing punctuation
2097 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2098 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2099 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2100 - });
2101 -
2102 - return processedText;
728 +function startPolling() {
729 + // Clear any existing interval first
730 + stopPolling();
731 + // Start new polling interval
732 + pollingInterval = setInterval(checkForAgentMessages, 5000);
733 + //console.log("Started agent message polling");
2103 734 }
2104 -
2105 - function formatMarkdownHeaders(text) {
2106 - // Handle h1 to h6 headers
2107 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
2108 - const level = hashes.length;
2109 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2110 - });
2111 - }
2112 -
2113 -function formatTextStyling(text) {
2114 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2115 - const protectedSegments = [];
2116 - let protectedText = text;
2117 -
2118 - // Step 1a: Protect HTML href="..." attributes
2119 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2120 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2121 - protectedSegments.push(match);
2122 - return placeholder;
2123 - });
2124 -
2125 - // Step 1b: Protect Markdown links [text](url)
2126 - // This is crucial - we need to protect the URLs in markdown format
2127 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2128 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2129 - protectedSegments.push(match);
2130 - return placeholder;
2131 - });
2132 -
2133 - // Step 1c: Also protect bare URLs that might exist
2134 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2135 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2136 - protectedSegments.push(match);
2137 - return placeholder;
2138 - });
2139 -
2140 - // Step 2: Now apply text styling to the protected text
2141 - // Handle bold text (**text**)
2142 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2143 735
2144 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2145 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2146 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2147 -
2148 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2149 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2150 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2151 -
2152 - // Handle strikethrough (~~text~~)
2153 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2154 -
2155 - // Step 3: Restore all protected segments
2156 - protectedSegments.forEach((original, index) => {
2157 - const placeholder = `__PROTECTED_${index}__`;
2158 - protectedText = protectedText.replace(placeholder, original);
2159 - });
2160 -
2161 - return protectedText;
2162 -}
2163 - function formatBoldText(text) {
2164 - // This function is kept for compatibility but now uses formatTextStyling
2165 - return formatTextStyling(text);
736 +function stopPolling() {
737 + if (pollingInterval) {
738 + clearInterval(pollingInterval);
739 + pollingInterval = null;
740 + //console.log("Stopped agent message polling");
2166 741 }
2167 -
2168 -function convertNewlinesToBreaks(text) {
2169 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2170 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
2171 -
2172 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2173 - return paragraphs
2174 - .map(para => para.trim())
2175 - .filter(para => para.length > 0) // Remove empty paragraphs
2176 - .map(para => `<p>${para}</p>`)
2177 - .join('');
2178 742 }
2179 - function formatCodeBlocks(text) {
2180 - // Handle fenced code blocks with language specification (```language)
2181 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2182 - const lang = language || 'text';
2183 - const escapedCode = escapeHtml(code.trim());
2184 - return `<div class="mxchat-code-block-container">
2185 - <div class="mxchat-code-header">
2186 - <span class="mxchat-code-language">${lang}</span>
2187 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2188 - </div>
2189 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2190 - </div>`;
2191 - });
2192 743
2193 - // Handle inline code with single backticks
2194 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2195 744
2196 - // Handle raw PHP tags (legacy support)
2197 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2198 - const escapedCode = escapeHtml(match);
2199 - return `<div class="mxchat-code-block-container">
2200 - <div class="mxchat-code-header">
2201 - <span class="mxchat-code-language">php</span>
2202 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2203 - </div>
2204 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2205 - </div>`;
2206 - });
2207 -
2208 - return text;
2209 - }
2210 -
2211 - function formatMarkdownTables(text) {
2212 - var lines = text.split('\n');
2213 - var result = [];
2214 - var i = 0;
2215 -
2216 - while (i < lines.length) {
2217 - // Check for a table: current line has pipes AND next line is a separator row
2218 - if (i + 1 < lines.length &&
2219 - lines[i].indexOf('|') !== -1 &&
2220 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2221 -
2222 - var tableLines = [];
2223 - var headerLine = lines[i];
2224 - var separatorLine = lines[i + 1];
2225 - tableLines.push(headerLine);
2226 - tableLines.push(separatorLine);
2227 -
2228 - // Collect remaining table rows
2229 - var j = i + 2;
2230 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2231 - tableLines.push(lines[j]);
2232 - j++;
2233 - }
2234 -
2235 - // Parse alignment from separator row
2236 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2237 - var alignments = sepCells.map(function(cell) {
2238 - var trimmed = cell.trim();
2239 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2240 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2241 - return 'left';
2242 - });
2243 -
2244 - // Build HTML table
2245 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2246 -
2247 - // Header row
2248 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2249 - html += '<thead><tr>';
2250 - headerCells.forEach(function(cell, idx) {
2251 - var align = alignments[idx] || 'left';
2252 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2253 - });
2254 - html += '</tr></thead>';
2255 -
2256 - // Body rows
2257 - html += '<tbody>';
2258 - for (var r = 2; r < tableLines.length; r++) {
2259 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2260 - html += '<tr>';
2261 - rowCells.forEach(function(cell, idx) {
2262 - var align = alignments[idx] || 'left';
2263 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2264 - });
2265 - html += '</tr>';
2266 - }
2267 - html += '</tbody></table></div>';
2268 -
2269 - result.push(html);
2270 - i = j;
2271 - } else {
2272 - result.push(lines[i]);
2273 - i++;
2274 - }
2275 - }
2276 -
2277 - return result.join('\n');
2278 - }
2279 -
2280 - function sanitizeUserInput(text) {
2281 - const div = document.createElement('div');
2282 - div.textContent = text;
2283 - return div.innerHTML;
2284 - }
2285 -
2286 - function escapeHtml(unsafe) {
2287 - // Skip escaping if it's already escaped or contains HTML code block markup
2288 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2289 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2290 - return unsafe;
2291 - }
2292 -
2293 - return unsafe
2294 - .replace(/&/g, "&amp;")
2295 - .replace(/</g, "&lt;")
2296 - .replace(/>/g, "&gt;")
2297 - .replace(/"/g, "&quot;")
2298 - .replace(/'/g, "&#039;");
2299 - }
2300 -
2301 - function decodeHTMLEntities(text) {
2302 - var textArea = document.createElement('textarea');
2303 - textArea.innerHTML = text;
2304 - return textArea.value;
2305 - }
2306 -
2307 - // ====================================
2308 - // UI & SCROLLING CONTROLS
2309 - // ====================================
2310 -
2311 - function scrollToBottom(botIdOrInstant, instant) {
2312 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2313 - var botId = 'default';
2314 - if (typeof botIdOrInstant === 'string') {
2315 - botId = botIdOrInstant;
2316 - instant = instant || false;
2317 - } else if (typeof botIdOrInstant === 'boolean') {
2318 - instant = botIdOrInstant;
2319 - } else {
2320 - instant = false;
2321 - }
2322 -
2323 - var chatBox = getElement(botId, 'chat-box');
2324 - if (instant) {
2325 - // Instantly set the scroll position to the bottom
2326 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
2327 - } else {
2328 - // Use requestAnimationFrame for smoother scrolling if needed
2329 - let start = null;
2330 - const scrollHeight = chatBox.prop("scrollHeight");
2331 - const initialScroll = chatBox.scrollTop();
2332 - const distance = scrollHeight - initialScroll;
2333 - const duration = 500; // Duration in ms
2334 -
2335 - function smoothScroll(timestamp) {
2336 - if (!start) start = timestamp;
2337 - const progress = timestamp - start;
2338 - const currentScroll = initialScroll + (distance * (progress / duration));
2339 - chatBox.scrollTop(currentScroll);
2340 -
2341 - if (progress < duration) {
2342 - requestAnimationFrame(smoothScroll);
2343 - } else {
2344 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2345 - }
2346 - }
2347 -
2348 - requestAnimationFrame(smoothScroll);
2349 - }
2350 - }
2351 -
2352 - function scrollElementToTop(element, botId, topOffset) {
2353 - botId = botId || 'default';
2354 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2355 - var chatBox = getElement(botId, 'chat-box');
2356 - var elementTop = element.position().top + chatBox.scrollTop();
2357 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
2358 - }
2359 -
2360 - function showChatWidget(botId) {
2361 - botId = botId || 'default';
2362 - var $button = getElement(botId, 'floating-chatbot-button');
2363 - // First ensure display is set
2364 - $button.css('display', 'flex');
2365 - // Then handle the fade
2366 - $button.fadeTo(500, 1);
2367 - // Force visibility
2368 - $button.removeClass('hidden');
2369 - }
2370 -
2371 - function hideChatWidget(botId) {
2372 - botId = botId || 'default';
2373 - var $button = getElement(botId, 'floating-chatbot-button');
2374 - $button.css('display', 'none');
2375 - $button.addClass('hidden');
2376 - }
2377 -
2378 - function disableScroll() {
2379 - if (isMobile()) {
2380 - $('body').css('overflow', 'hidden');
2381 - }
2382 - }
2383 -
2384 - function enableScroll() {
2385 - if (isMobile()) {
2386 - $('body').css('overflow', '');
2387 - }
2388 - }
2389 -
2390 - function isMobile() {
2391 - // This can be a simple check, or more sophisticated detection of mobile devices
2392 - return window.innerWidth <= 768; // Example threshold for mobile devices
2393 - }
2394 -
2395 - function setFullHeight() {
2396 - var vh = $(window).innerHeight() * 0.01;
2397 - $(':root').css('--vh', vh + 'px');
2398 - }
2399 -
2400 -
2401 - // ====================================
2402 - // NOTIFICATION SYSTEM
2403 - // ====================================
2404 -
2405 - function createNotificationBadge() {
2406 - const chatButton = document.getElementById('floating-chatbot-button');
2407 -
2408 - if (!chatButton) return;
2409 -
2410 - // Remove any existing badge first
2411 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
2412 - if (existingBadge) {
2413 - existingBadge.remove();
2414 - }
2415 -
2416 - notificationBadge = document.createElement('div');
2417 - notificationBadge.className = 'chat-notification-badge';
2418 - notificationBadge.style.cssText = `
2419 - display: none;
2420 - position: absolute;
2421 - top: -5px;
2422 - right: -5px;
2423 - background-color: red;
2424 - color: white;
2425 - border-radius: 50%;
2426 - padding: 4px 8px;
2427 - font-size: 12px;
2428 - font-weight: bold;
2429 - z-index: 10001;
2430 - `;
2431 - chatButton.style.position = 'relative';
2432 - chatButton.appendChild(notificationBadge);
2433 -
2434 - }
2435 -
2436 - function showNotification(botId) {
2437 - botId = botId || 'default';
2438 - const badge = getElementDOM(botId, 'chat-notification-badge');
2439 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2440 - if (badge && $floatingChatbot.hasClass('hidden')) {
2441 - badge.style.display = 'block';
2442 - badge.textContent = '1';
2443 - }
2444 - }
2445 -
2446 - function hideNotification(botId) {
2447 - botId = botId || 'default';
2448 - const badge = getElementDOM(botId, 'chat-notification-badge');
2449 - if (badge) {
2450 - badge.style.display = 'none';
2451 - }
2452 - }
2453 -
2454 - function startNotificationChecking(botId) {
2455 - botId = botId || 'default';
2456 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2457 - if (!chatPersistenceEnabled) return;
2458 -
2459 - createNotificationBadge(botId);
2460 - var instance = MxChatInstances.get(botId);
2461 - instance.notificationCheckInterval = setInterval(function() {
2462 - checkForNewMessages(botId);
2463 - }, 30000); // Check every 30 seconds
2464 - }
2465 -
2466 - function stopNotificationChecking(botId) {
2467 - botId = botId || 'default';
2468 - var instance = MxChatInstances.get(botId);
2469 - if (instance.notificationCheckInterval) {
2470 - clearInterval(instance.notificationCheckInterval);
2471 - }
2472 - }
2473 -
2474 - function checkForNewMessages() {
2475 - const sessionId = getChatSession();
2476 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2477 -
2478 - if (!chatPersistenceEnabled) return;
2479 -
2480 - $.ajax({
2481 - url: mxchatChat.ajax_url,
2482 - type: 'POST',
2483 - data: {
2484 - action: 'mxchat_check_new_messages',
2485 - session_id: sessionId,
2486 - last_seen_id: lastSeenMessageId,
2487 - nonce: mxchatChat.nonce
2488 - },
2489 - success: function(response) {
2490 - if (response.success && response.data.hasNewMessages) {
2491 - showNotification();
2492 - }
2493 - }
2494 - });
2495 - }
2496 -
2497 -
2498 -// ====================================
2499 -// LIVE AGENT FUNCTIONALITY
2500 -// ====================================
2501 -
2502 -function startPolling(botId) {
2503 - botId = botId || 'default';
2504 - var instance = MxChatInstances.get(botId);
2505 - // Clear any existing interval first
2506 - stopPolling(botId);
2507 - instance.pollingInterval = setInterval(function() {
2508 - checkForAgentMessages(botId);
2509 - }, 5000);
2510 -}
2511 -
2512 -function stopPolling(botId) {
2513 - botId = botId || 'default';
2514 - var instance = MxChatInstances.get(botId);
2515 - if (instance.pollingInterval) {
2516 - clearInterval(instance.pollingInterval);
2517 - instance.pollingInterval = null;
2518 - }
2519 -}
2520 -
2521 -function checkForAgentMessages(botId) {
2522 - botId = botId || 'default';
2523 - var instance = MxChatInstances.get(botId);
2524 - const sessionId = getChatSession(botId);
745 +// Update your checkForAgentMessages function
746 +function checkForAgentMessages() {
747 + const sessionId = getChatSession();
2525 748 $.ajax({
2526 749 url: mxchatChat.ajax_url,
2527 750 type: 'POST',
2528 751 dataType: 'json',
@@ -2528,73 +751,43 @@
2528 751 dataType: 'json',
2529 752 data: {
2530 753 action: 'mxchat_fetch_new_messages',
2531 754 session_id: sessionId,
2532 - last_seen_id: instance.lastSeenMessageId,
2533 - persistence_enabled: 'true',
755 + last_seen_id: lastSeenMessageId,
2534 756 nonce: mxchatChat.nonce
2535 757 },
2536 758 success: function (response) {
2537 759 if (response.success && response.data?.new_messages) {
2538 760 let hasNewMessage = false;
2539 -
761 +
2540 762 response.data.new_messages.forEach(function (message) {
2541 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
763 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2542 764 hasNewMessage = true;
2543 - appendMessage("agent", message.content, '', [], false, botId);
2544 - instance.lastSeenMessageId = message.id;
2545 - instance.processedMessageIds.add(message.id);
765 + replaceLastMessage("agent", message.content);
766 + lastSeenMessageId = message.id;
767 + processedMessageIds.add(message.id);
2546 768 }
2547 769 });
2548 770
2549 - if (hasNewMessage) {
2550 - enableChatInput(botId);
771 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
772 + showNotification();
2551 773 }
2552 -
2553 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2554 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2555 - showNotification(botId);
2556 - }
2557 -
2558 - scrollToBottom(botId, true);
774 +
775 + scrollToBottom(true);
2559 776 }
2560 -
2561 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2562 - if (response.success && response.data?.chat_mode) {
2563 - updateChatModeIndicator(response.data.chat_mode, botId);
2564 - }
2565 777 },
2566 778 error: function (xhr, status, error) {
2567 - // Polling error - silently continue
779 + console.error("Polling error:", xhr, status, error);
2568 780 }
2569 781 });
2570 782 }
2571 783
2572 - // ====================================
2573 - // CHAT HISTORY & PERSISTENCE
2574 - // ====================================
2575 784
2576 -function loadChatHistory(botId, onComplete) {
2577 - botId = botId || 'default';
2578 - var instance = MxChatInstances.get(botId);
2579 785
2580 - // Prevent duplicate loading
2581 - if (instance.chatHistoryLoaded) {
2582 - if (onComplete) onComplete();
2583 - return;
2584 - }
2585 -
2586 - // Use getChatSession which returns null if no session exists (does NOT create one)
2587 - var sessionId = getChatSession(botId);
786 +function loadChatHistory() {
787 + var sessionId = getChatSession();
2588 788 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2589 789
2590 - // No session yet — nothing to load. History will load after first message via ensureSession.
2591 - if (!sessionId) {
2592 - instance.chatHistoryLoaded = true;
2593 - if (onComplete) onComplete();
2594 - return;
2595 - }
2596 -
2597 790 if (chatPersistenceEnabled && sessionId) {
2598 791 $.ajax({
2599 792 url: mxchatChat.ajax_url,
2600 793 type: 'POST',
@@ -2603,1321 +796,889 @@
2603 796 action: 'mxchat_fetch_conversation_history',
2604 797 session_id: sessionId
2605 798 },
2606 799 success: function(response) {
2607 - // Handle session reset (IP changed while user was away)
2608 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2609 - // Silent reset — new session but don't clear UI
2610 - MxChatInstances.silentResetSession(botId);
2611 - instance.chatHistoryLoaded = true; // Prevent retry loop
2612 - if (onComplete) onComplete();
2613 - return;
2614 - }
800 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
2615 801
2616 - // Check if the response indicates success
2617 - if (response.success) {
2618 - // Handle case where conversation data exists and is an array
2619 - if (response.data && Array.isArray(response.data.conversation)) {
2620 - var $chatBox = getElement(botId, 'chat-box');
2621 - var $fragment = $(document.createDocumentFragment());
2622 - let highestMessageId = instance.lastSeenMessageId;
2623 802
2624 - // Update chat mode if provided
2625 - if (response.data.chat_mode) {
2626 - updateChatModeIndicator(response.data.chat_mode, botId);
2627 - }
803 + var $chatBox = $('#chat-box');
804 + var $fragment = $(document.createDocumentFragment());
805 + let highestMessageId = lastSeenMessageId;
2628 806
2629 - // Only process if there are actual messages
2630 - if (response.data.conversation.length > 0) {
2631 - // IMPORTANT: Clear existing messages before loading history
2632 - $chatBox.empty();
807 + if (response.data.chat_mode) {
808 + updateChatModeIndicator(response.data.chat_mode);
809 + }
2633 810
2634 - $.each(response.data.conversation, function(index, message) {
2635 - // Skip agent messages if persistence is off
2636 - if (!chatPersistenceEnabled && message.role === 'agent') {
2637 - return;
2638 - }
811 + $.each(response.data.conversation, function(index, message) {
812 + // Skip agent messages if persistence is off
813 + if (!chatPersistenceEnabled && message.role === 'agent') {
814 + return;
815 + }
2639 816
2640 - var messageClass, messageBgColor, messageFontColor;
817 + var messageClass, messageBgColor, messageFontColor;
2641 818
2642 - switch (message.role) {
2643 - case 'user':
2644 - messageClass = 'user-message';
2645 - messageBgColor = userMessageBgColor;
2646 - messageFontColor = userMessageFontColor;
2647 - break;
2648 - case 'agent':
2649 - messageClass = 'agent-message';
2650 - messageBgColor = liveAgentMessageBgColor;
2651 - messageFontColor = liveAgentMessageFontColor;
2652 - break;
2653 - default:
2654 - messageClass = 'bot-message';
2655 - messageBgColor = botMessageBgColor;
2656 - messageFontColor = botMessageFontColor;
2657 - break;
2658 - }
819 + switch (message.role) {
820 + case 'user':
821 + messageClass = 'user-message';
822 + messageBgColor = userMessageBgColor;
823 + messageFontColor = userMessageFontColor;
824 + break;
825 + case 'agent':
826 + messageClass = 'agent-message';
827 + messageBgColor = liveAgentMessageBgColor;
828 + messageFontColor = liveAgentMessageFontColor;
829 + break;
830 + default:
831 + messageClass = 'bot-message';
832 + messageBgColor = botMessageBgColor;
833 + messageFontColor = botMessageFontColor;
834 + break;
835 + }
2659 836
2660 - var messageElement = $('<div>').addClass(messageClass)
2661 - .css({
2662 - 'background': messageBgColor,
2663 - 'color': messageFontColor
2664 - });
837 + var messageElement = $('<div>').addClass(messageClass)
838 + .css({
839 + 'background': messageBgColor,
840 + 'color': messageFontColor
841 + });
2665 842
2666 - var content = message.content;
2667 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2668 - content = decodeHTMLEntities(content);
843 + var content = message.content;
844 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
845 + content = decodeHTMLEntities(content);
2669 846
2670 - // Skip linkify for messages containing structured HTML
2671 - // (forms, product cards, galleries, etc.) to avoid
2672 - // markdown formatting corrupting HTML attributes
2673 - // (e.g. underscores in name="field_name" becoming <em> tags)
2674 - if (content.includes("mxchat-product-card") ||
2675 - content.includes("mxchat-image-gallery") ||
2676 - content.includes("mxchat-featured-products") ||
2677 - content.includes("<form") ||
2678 - content.includes("<input") ||
2679 - content.includes("<select") ||
2680 - content.includes("<textarea")) {
2681 - messageElement.html(content);
2682 - } else {
2683 - var formattedContent = linkify(content);
2684 - messageElement.html(formattedContent);
2685 - }
847 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
848 + messageElement.html(content);
849 + } else {
850 + var formattedContent = linkify(
851 + formatBoldText(
852 + convertNewlinesToBreaks(formatCodeBlocks(content))
853 + )
854 + );
855 + messageElement.html(formattedContent);
856 + }
2686 857
2687 - $fragment.append(messageElement);
858 + $fragment.append(messageElement);
2688 859
2689 - // Track message IDs
2690 - if (message.id) {
2691 - highestMessageId = Math.max(highestMessageId, message.id);
2692 - instance.processedMessageIds.add(message.id);
2693 - }
2694 - });
860 + // In loadChatHistory, change this part:
861 + if (message.id) {
862 + highestMessageId = Math.max(highestMessageId, message.id);
863 + processedMessageIds.add(message.id); // Add all message IDs to processed set
864 + }
865 + });
2695 866
2696 - // Only append messages and scroll if we have content
2697 - $chatBox.append($fragment);
2698 - scrollToBottom(botId, true);
867 + $chatBox.append($fragment);
868 + scrollToBottom(true);
2699 869
2700 - // Collapse quick questions if we have conversation history
2701 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2702 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2703 - collapseQuickQuestions(botId);
2704 - }
870 + if (response.data.conversation.length > 0) {
871 + $('#mxchat-popular-questions').hide();
872 + }
2705 873
2706 - // Update lastSeenMessageId after history loads
2707 - instance.lastSeenMessageId = highestMessageId;
874 + // Update lastSeenMessageId after history loads
875 + lastSeenMessageId = highestMessageId;
2708 876
2709 - // Only update chat mode if persistence is enabled and we have messages
2710 - if (chatPersistenceEnabled) {
2711 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2712 - if (lastMessage.role === 'agent') {
2713 - updateChatModeIndicator('agent', botId);
2714 - }
2715 - }
2716 -
2717 - // Mark as loaded ONLY after successful load
2718 - instance.chatHistoryLoaded = true;
877 + // Only update chat mode if persistence is enabled
878 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
879 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
880 + if (lastMessage.role === 'agent') {
881 + updateChatModeIndicator('agent');
2719 882 }
2720 883 }
884 + } else {
885 + console.warn("No conversation history found.");
2721 886 }
2722 - if (onComplete) onComplete();
2723 887 },
2724 888 error: function(xhr, status, error) {
2725 - // Error loading chat history - silently continue
2726 - if (onComplete) onComplete();
889 + console.error("Error loading chat history:", status, error);
890 + appendMessage("bot", "Unable to load chat history.");
2727 891 }
2728 892 });
2729 893 } else {
2730 - if (onComplete) onComplete();
894 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
2731 895 }
2732 896 }
2733 897
898 +// Function to decode HTML entities
899 +function decodeHTMLEntities(text) {
900 + var textArea = document.createElement('textarea');
901 + textArea.innerHTML = text;
902 + return textArea.value;
903 +}
2734 904
2735 - // ====================================
2736 - // FILE UPLOAD FUNCTIONALITY
2737 - // ====================================
2738 -
2739 - function addSafeEventListener(elementId, eventType, handler) {
2740 - const element = document.getElementById(elementId);
2741 - if (element) {
2742 - element.addEventListener(eventType, handler);
2743 - }
2744 - }
2745 -
2746 - function showActivePdf(filename, botId) {
2747 - botId = botId || 'default';
2748 - const container = getElementDOM(botId, 'active-pdf-container');
2749 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2750 905
2751 - if (!container || !nameElement) {
2752 - return;
2753 - }
906 +// Update formatCodeBlocks function
907 +function formatCodeBlocks(text) {
908 + // First handle raw PHP tags
909 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
910 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
911 + });
2754 912
2755 - nameElement.textContent = filename;
2756 - container.style.display = 'flex';
2757 - }
913 + // Then handle code blocks with backticks
914 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
915 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
916 + });
2758 917
2759 - function showActiveWord(filename, botId) {
2760 - botId = botId || 'default';
2761 - const container = getElementDOM(botId, 'active-word-container');
2762 - const nameElement = getElementDOM(botId, 'active-word-name');
918 + return text;
919 +}
2763 920
2764 - if (!container || !nameElement) {
2765 - return;
2766 - }
2767 -
2768 - nameElement.textContent = filename;
2769 - container.style.display = 'flex';
921 +// Update escapeHtml function to preserve existing code blocks
922 +function escapeHtml(unsafe) {
923 + // First check if it's already a code block
924 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
925 + return unsafe;
2770 926 }
927 +
928 + return unsafe
929 + .replace(/&/g, "&amp;")
930 + .replace(/</g, "&lt;")
931 + .replace(/>/g, "&gt;")
932 + .replace(/"/g, "&quot;")
933 + .replace(/'/g, "&#039;");
934 +}
935 +// Utility function to escape HTML
936 +function escapeHtml(unsafe) {
937 + return unsafe
938 + .replace(/&/g, "&amp;")
939 + .replace(/</g, "&lt;")
940 + .replace(/>/g, "&gt;")
941 + .replace(/"/g, "&quot;")
942 + .replace(/'/g, "&#039;");
943 +}
2771 944
2772 - function removeActivePdf(botId) {
2773 - botId = botId || 'default';
2774 - var instance = MxChatInstances.get(botId);
2775 - const container = getElementDOM(botId, 'active-pdf-container');
2776 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2777 945
2778 - if (!container || !nameElement || !instance.activePdfFile) return;
2779 946
2780 - fetch(mxchatChat.ajax_url, {
2781 - method: 'POST',
2782 - headers: {
2783 - 'Content-Type': 'application/x-www-form-urlencoded',
2784 - },
2785 - body: new URLSearchParams({
2786 - 'action': 'mxchat_remove_pdf',
2787 - 'session_id': getChatSession(botId),
2788 - 'nonce': mxchatChat.nonce
2789 - })
2790 - })
2791 - .then(response => response.json())
2792 - .then(data => {
2793 - if (data.success) {
2794 - container.style.display = 'none';
2795 - nameElement.textContent = '';
2796 - activePdfFile = null;
2797 - appendMessage('bot', 'PDF removed.');
2798 - }
2799 - })
2800 - .catch(error => {
2801 - // Error removing PDF - silently continue
2802 - });
2803 - }
2804 947
2805 - function removeActiveWord() {
2806 - const container = document.getElementById('active-word-container');
2807 - const nameElement = document.getElementById('active-word-name');
2808 -
2809 - if (!container || !nameElement || !activeWordFile) return;
2810 -
2811 - fetch(mxchatChat.ajax_url, {
2812 - method: 'POST',
2813 - headers: {
2814 - 'Content-Type': 'application/x-www-form-urlencoded',
2815 - },
2816 - body: new URLSearchParams({
2817 - 'action': 'mxchat_remove_word',
2818 - 'session_id': sessionId,
2819 - 'nonce': mxchatChat.nonce
2820 - })
2821 - })
2822 - .then(response => response.json())
2823 - .then(data => {
2824 - if (data.success) {
2825 - container.style.display = 'none';
2826 - nameElement.textContent = '';
2827 - activeWordFile = null;
2828 - appendMessage('bot', 'Word document removed.');
2829 - }
2830 - })
2831 - .catch(error => {
2832 - // Error removing Word document - silently continue
2833 - });
2834 - }
948 +// Function to convert newlines, skipping preformatted text
949 +function convertNewlinesToBreaks(text) {
950 + // Split while preserving code blocks
951 + return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
952 + if (part.startsWith('<pre')) return part;
953 + return part.replace(/(^|[^>])\n/g, '$1<br>');
954 + }).join('');
955 +}
2835 956
2836 - // ====================================
2837 - // CONSENT & COMPLIANCE (GDPR)
2838 - // ====================================
2839 957
2840 - function initializeChatVisibility(botId) {
2841 - botId = botId || 'default';
2842 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2843 - mxchatChat.complianz_toggle === '1' ||
2844 - mxchatChat.complianz_toggle === 1;
2845 958
2846 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2847 - // Initial check
2848 - checkConsentAndShowChat(botId);
2849 959
2850 - // Listen for consent changes
2851 - $(document).on('cmplz_status_change', function(event) {
2852 - checkConsentAndShowChat(botId);
2853 - });
2854 - } else {
2855 - // If Complianz is not enabled, always show
2856 - getElement(botId, 'floating-chatbot-button')
2857 - .css('display', 'flex')
2858 - .removeClass('hidden no-consent')
2859 - .fadeTo(500, 1);
960 + // Helper function to check if a string is an image HTML
961 + function isImageHtml(str) {
962 + return str.startsWith('<img') && str.endsWith('>');
963 + }
2860 964
2861 - // Also check pre-chat message when Complianz is not enabled
2862 - checkPreChatDismissal(botId);
2863 - }
965 + // Function to remove thinking dots
966 + function removeThinkingDots() {
967 + $('.thinking-dots').closest('.temporary-message').remove();
2864 968 }
2865 969
2866 -
2867 - function checkConsentAndShowChat(botId) {
2868 - botId = botId || 'default';
2869 - var consentStatus = cmplz_has_consent('marketing');
2870 - var consentType = complianz.consenttype;
2871 -
2872 - let $widget = getElement(botId, 'floating-chatbot-button');
2873 - let $chatbot = getElement(botId, 'floating-chatbot');
2874 - let $preChat = getElement(botId, 'pre-chat-message');
2875 -
2876 - if (consentStatus === true) {
2877 - $widget
2878 - .removeClass('no-consent')
2879 - .css('display', 'flex')
2880 - .removeClass('hidden')
2881 - .fadeTo(500, 1);
2882 - $chatbot.removeClass('no-consent');
2883 -
2884 - // Show pre-chat message if not dismissed
2885 - checkPreChatDismissal(botId);
2886 - } else {
2887 - $widget
2888 - .addClass('no-consent')
2889 - .fadeTo(500, 0, function() {
2890 - $(this)
2891 - .css('display', 'none')
2892 - .addClass('hidden');
2893 - });
2894 - $chatbot.addClass('no-consent');
2895 -
2896 - // Hide pre-chat message when no consent
2897 - $preChat.hide();
2898 - }
970 + function isMobile() {
971 + // This can be a simple check, or more sophisticated detection of mobile devices
972 + return window.innerWidth <= 768; // Example threshold for mobile devices
2899 973 }
2900 974
2901 -
2902 - // ====================================
2903 - // PRE-CHAT MESSAGE HANDLING
2904 - // ====================================
2905 -
2906 - function checkPreChatDismissal(botId) {
2907 - botId = botId || 'default';
2908 - try {
2909 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2910 - if (dismissedAt) {
2911 - // Re-show after 24 hours
2912 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2913 - if (elapsed < 86400000) {
2914 - getElement(botId, 'pre-chat-message').hide();
2915 - return;
2916 - }
2917 - // Expired — clear and show again
2918 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2919 - }
2920 - getElement(botId, 'pre-chat-message').fadeIn(250);
2921 - } catch (e) {
2922 - // localStorage unavailable — show the message
2923 - getElement(botId, 'pre-chat-message').fadeIn(250);
975 + function disableScroll() {
976 + if (isMobile()) {
977 + $('body').css('overflow', 'hidden');
2924 978 }
2925 979 }
2926 980
2927 - function handlePreChatDismissal(botId) {
2928 - botId = botId || 'default';
2929 - getElement(botId, 'pre-chat-message').fadeOut(200);
2930 - try {
2931 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2932 - } catch (e) {
2933 - // localStorage unavailable — dismissal won't persist
981 + function enableScroll() {
982 + if (isMobile()) {
983 + $('body').css('overflow', '');
2934 984 }
2935 985 }
2936 986
2937 -
2938 - // ====================================
2939 - // UTILITY FUNCTIONS
2940 - // ====================================
2941 -
2942 - function copyToClipboard(text) {
2943 - var tempInput = $('<input>');
2944 - $('body').append(tempInput);
2945 - tempInput.val(text).select();
2946 - document.execCommand('copy');
2947 - tempInput.remove();
987 +// Pre-chat dismissal check function (wrapped in a function for reuse)
988 + function checkPreChatDismissal() {
989 + $.ajax({
990 + url: mxchatChat.ajax_url,
991 + type: 'POST',
992 + data: {
993 + action: 'mxchat_check_pre_chat_message_status',
994 + _ajax_nonce: mxchatChat.nonce
995 + },
996 + success: function(response) {
997 + if (response.success && !response.data.dismissed) {
998 + $('#pre-chat-message').fadeIn(250);
999 + } else {
1000 + $('#pre-chat-message').hide();
1001 + }
1002 + },
1003 + error: function() {
1004 + console.error('Failed to check pre-chat message dismissal status.');
1005 + }
1006 + });
2948 1007 }
2949 -
2950 1008
2951 - function isImageHtml(str) {
2952 - return str.startsWith('<img') && str.endsWith('>');
2953 - }
1009 + // Function to show the chatbot widget
1010 +function showChatWidget() {
1011 + // First ensure display is set
1012 + $('#floating-chatbot-button').css('display', 'flex');
1013 + // Then handle the fade
1014 + $('#floating-chatbot-button').fadeTo(500, 1);
1015 + // Force visibility
1016 + $('#floating-chatbot-button').removeClass('hidden');
1017 + //console.log('Showing widget');
1018 +}
2954 1019
1020 +// Function to hide the chatbot widget
1021 +function hideChatWidget() {
1022 + $('#floating-chatbot-button').css('display', 'none');
1023 + $('#floating-chatbot-button').addClass('hidden');
1024 + //console.log('Hiding widget');
1025 +}
2955 1026
2956 - // ====================================
2957 - // EVENT HANDLERS & INITIALIZATION
2958 - // ====================================
1027 +function initializeChatVisibility() {
1028 + //console.log('Initializing chat visibility');
1029 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1030 + mxchatChat.complianz_toggle === '1' ||
1031 + mxchatChat.complianz_toggle === 1;
2959 1032
2960 -$(document).on('click', '.mxchat-popular-question', function () {
2961 - var question = $(this).text();
2962 - var botId = getBotIdFromElement(this);
1033 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
1034 + // Initial check
1035 + checkConsentAndShowChat();
2963 1036
2964 - // Append the question as if the user typed it
2965 - appendMessage("user", question, '', [], false, botId);
2966 -
2967 - // Only collapse if there are questions
2968 - if (hasQuickQuestions(botId)) {
2969 - collapseQuickQuestions(botId);
1037 + // Listen for consent changes
1038 + $(document).on('cmplz_status_change', function(event) {
1039 + //console.log('Status change detected');
1040 + checkConsentAndShowChat();
1041 + });
1042 + } else {
1043 + // If Complianz is not enabled, always show
1044 + $('#floating-chatbot-button')
1045 + .css('display', 'flex')
1046 + .removeClass('hidden no-consent')
1047 + .fadeTo(500, 1);
1048 +
1049 + // Also check pre-chat message when Complianz is not enabled
1050 + checkPreChatDismissal();
2970 1051 }
1052 +}
2971 1053
2972 - // Send the question to the server
2973 - sendMessageToChatbot(question, botId);
2974 -});
2975 1054
2976 -$(document).on('click', '.questions-toggle-btn', function(e) {
2977 - e.preventDefault();
2978 - e.stopPropagation();
2979 - var botId = getBotIdFromElement(this);
2980 - expandQuickQuestions(botId);
2981 -});
2982 1055
2983 -$(document).on('click', '.questions-collapse-btn', function(e) {
2984 - e.preventDefault();
2985 - e.stopPropagation();
2986 - var botId = getBotIdFromElement(this);
2987 - collapseQuickQuestions(botId);
2988 -});
1056 +function checkConsentAndShowChat() {
1057 + var consentStatus = cmplz_has_consent('marketing');
1058 + var consentType = complianz.consenttype;
2989 1059
2990 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2991 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
2992 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
2993 - if (e.type === 'keydown') {
2994 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
2995 - e.preventDefault();
2996 - }
2997 - var botId = getBotIdFromElement(this);
2998 - var $chatbot = getElement(botId, 'floating-chatbot');
2999 - var $badge = getElement(botId, 'chat-notification-badge');
3000 - var $preChat = getElement(botId, 'pre-chat-message');
1060 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
3001 1061
3002 - if ($chatbot.hasClass('hidden')) {
3003 - $chatbot.removeClass('hidden').addClass('visible')
3004 - .attr('aria-modal', 'true').attr('role', 'dialog');
3005 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3006 - $badge.hide(); // Hide notification when opening chat
3007 - disableScroll();
3008 - $preChat.fadeOut(250);
1062 + let $widget = $('#floating-chatbot-button');
1063 + let $chatbot = $('#floating-chatbot');
1064 + let $preChat = $('#pre-chat-message');
1065 +
1066 + if (consentStatus === true) {
1067 + //console.log('Consent granted - showing widget');
1068 + $widget
1069 + .removeClass('no-consent')
1070 + .css('display', 'flex')
1071 + .removeClass('hidden')
1072 + .fadeTo(500, 1);
1073 + $chatbot.removeClass('no-consent');
1074 +
1075 + // Show pre-chat message if not dismissed
1076 + checkPreChatDismissal();
1077 + } else {
1078 + //console.log('No consent - hiding widget');
1079 + $widget
1080 + .addClass('no-consent')
1081 + .fadeTo(500, 0, function() {
1082 + $(this)
1083 + .css('display', 'none')
1084 + .addClass('hidden');
1085 + });
1086 + $chatbot.addClass('no-consent');
1087 +
1088 + // Hide pre-chat message when no consent
1089 + $preChat.hide();
1090 + }
1091 +}
3009 1092
3010 - // Load chat history for returning visitors (persistence)
3011 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3012 - if (chatPersistenceEnabled) {
3013 - MxChatInstances.ensureSession(botId);
1093 + // Function to dismiss pre-chat message for 24 hours
1094 + function handlePreChatDismissal() {
1095 + $('#pre-chat-message').fadeOut(200);
1096 + $.ajax({
1097 + url: mxchatChat.ajax_url,
1098 + type: 'POST',
1099 + data: {
1100 + action: 'mxchat_dismiss_pre_chat_message',
1101 + _ajax_nonce: mxchatChat.nonce
1102 + },
1103 + success: function() {
1104 + $('#pre-chat-message').hide();
1105 + },
1106 + error: function() {
1107 + console.error('Failed to dismiss pre-chat message.');
3014 1108 }
1109 + });
1110 + }
3015 1111
3016 - // Deferred email check — only on first widget open
3017 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3018 - var instance = MxChatInstances.get(botId);
3019 - if (emailBlocker && !instance.emailCheckDone) {
3020 - instance.emailCheckDone = true;
3021 - resolveEmailState(botId);
3022 - } else if (!emailBlocker) {
3023 - // No email collection — still route through showChatContainerForBot
3024 - // so the loader is shown while chat history loads
3025 - showChatContainerForBot(botId);
3026 - }
1112 + // Handle pre-chat message dismissal on button click
1113 + $(document).on('click', '.close-pre-chat-message', function(e) {
1114 + e.stopPropagation();
1115 + handlePreChatDismissal();
1116 + });
3027 1117
3028 - // Move keyboard focus into the message input after the open transition.
3029 - setTimeout(function() {
3030 - var chatInput = getElementDOM(botId, 'chat-input');
3031 - if (chatInput && !chatInput.disabled) {
3032 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3033 - }
3034 - }, 300);
1118 + // Toggle chatbot visibility on floating button click
1119 + $(document).on('click', '#floating-chatbot-button', function() {
1120 + var chatbot = $('#floating-chatbot');
1121 + if (chatbot.hasClass('hidden')) {
1122 + chatbot.removeClass('hidden').addClass('visible');
1123 + $(this).addClass('hidden');
1124 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
1125 + disableScroll();
1126 + $('#pre-chat-message').fadeOut(250);
3035 1127 } else {
3036 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3037 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1128 + chatbot.removeClass('visible').addClass('hidden');
1129 + $(this).removeClass('hidden');
3038 1130 enableScroll();
3039 - checkPreChatDismissal(botId);
1131 + checkPreChatDismissal();
3040 1132 }
3041 1133 });
3042 1134
3043 - // Allow clicking anywhere on the title bar to close the chatbot.
3044 - // Returns keyboard focus to the launcher so keyboard users don't get
3045 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3046 - // heuristic-based so mouse-triggered close won't show a focus ring.
3047 - $(document).on('click', '.chatbot-top-bar', function() {
3048 - var botId = getBotIdFromElement(this);
3049 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3050 - var $launcher = getElement(botId, 'floating-chatbot-button');
3051 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1135 + $(document).on('click', '#exit-chat-button', function() {
1136 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1137 + $('#floating-chatbot-button').removeClass('hidden');
3052 1138 enableScroll();
3053 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3054 1139 });
3055 1140
3056 - // Global Escape-key handler — closes any visible chat widget and
3057 - // returns focus to its launcher. Standard modal-dismissal pattern;
3058 - // pairs with aria-modal="true" set on the widget when it opens.
3059 - $(document).on('keydown', function(e) {
3060 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3061 - var $visible = $('.floating-chatbot.visible');
3062 - if (!$visible.length) return;
3063 - e.preventDefault();
3064 - $visible.each(function() {
3065 - var botId = getBotIdFromElement(this);
3066 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3067 - var $launcher = getElement(botId, 'floating-chatbot-button');
3068 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3069 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
1141 + // Close pre-chat message on click
1142 + $(document).on('click', '.close-pre-chat-message', function(e) {
1143 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1144 + $('#pre-chat-message').fadeOut(200, function() {
1145 + $(this).remove();
3070 1146 });
3071 - enableScroll();
3072 1147 });
3073 1148
3074 - $(document).on('click', '.close-pre-chat-message', function(e) {
3075 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3076 - var botId = getBotIdFromElement(this);
3077 - handlePreChatDismissal(botId);
1149 + // Open chatbot when pre-chat message is clicked
1150 + $(document).on('click', '#pre-chat-message', function() {
1151 + var chatbot = $('#floating-chatbot');
1152 + if (chatbot.hasClass('hidden')) {
1153 + chatbot.removeClass('hidden').addClass('visible');
1154 + $('#floating-chatbot-button').addClass('hidden');
1155 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1156 + disableScroll(); // Disable scroll when chatbot opens
1157 + }
3078 1158 });
3079 1159
1160 + // If the chatbot is initially hidden, ensure the button is visible
1161 + if ($('#floating-chatbot').hasClass('hidden')) {
1162 + $('#floating-chatbot-button').removeClass('hidden');
1163 + }
3080 1164
3081 - // PDF upload button handlers - use class selector
3082 - $(document).on('click', '.pdf-upload-btn', function() {
3083 - var botId = getBotIdFromElement(this);
3084 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3085 - if (pdfInput) pdfInput.click();
3086 - });
1165 + function setFullHeight() {
1166 + var vh = $(window).innerHeight() * 0.01;
1167 + $(':root').css('--vh', vh + 'px');
1168 + }
3087 1169
3088 - // Word upload button handlers - use class selector
3089 - $(document).on('click', '.word-upload-btn', function() {
3090 - var botId = getBotIdFromElement(this);
3091 - var wordInput = getElementDOM(botId, 'word-upload');
3092 - if (wordInput) wordInput.click();
3093 - });
3094 -
3095 - // PDF file input change handler
3096 - addSafeEventListener('pdf-upload', 'change', async function(e) {
3097 - const file = e.target.files[0];
3098 -
3099 - if (!file || file.type !== 'application/pdf') {
3100 - alert('Please select a valid PDF file.');
3101 - return;
3102 - }
3103 -
3104 - if (!sessionId) {
3105 - alert('Error: No session ID found');
3106 - return;
3107 - }
1170 + // Set the height when the page loads
3108 1171
3109 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3110 - alert('Error: Ajax configuration missing');
3111 - return;
3112 - }
3113 -
3114 - // Disable buttons and show loading state
3115 - const uploadBtn = document.getElementById('pdf-upload-btn');
3116 - const sendBtn = document.getElementById('send-button');
3117 - const originalBtnContent = uploadBtn.innerHTML;
3118 -
3119 - try {
3120 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3121 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3122 - const formData = new FormData();
3123 - formData.append('action', 'mxchat_upload_pdf');
3124 - formData.append('pdf_file', file);
3125 - formData.append('session_id', sessionId);
3126 - formData.append('nonce', mxchatChat.nonce);
3127 -
3128 - uploadBtn.disabled = true;
3129 - sendBtn.disabled = true;
3130 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3131 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3132 - </svg>`;
3133 -
3134 - const response = await fetch(mxchatChat.ajax_url, {
3135 - method: 'POST',
3136 - body: formData
3137 - });
3138 -
3139 - const data = await response.json();
3140 -
3141 - if (data.success) {
3142 - // Hide popular questions if they exist
3143 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3144 - if (hasQuickQuestions()) {
3145 - collapseQuickQuestions();
3146 - }
3147 -
3148 - // Show the active PDF name
3149 - showActivePdf(data.data.filename);
3150 -
3151 - appendMessage('bot', data.data.message);
3152 - scrollToBottom();
3153 - activePdfFile = data.data.filename;
3154 - } else {
3155 - alert('Failed to upload PDF. Please try again.');
3156 - }
3157 - } catch (error) {
3158 - alert('Error uploading file. Please try again.');
3159 - } finally {
3160 - uploadBtn.disabled = false;
3161 - sendBtn.disabled = false;
3162 - uploadBtn.innerHTML = originalBtnContent;
3163 - this.value = ''; // Reset file input
3164 - }
3165 - });
3166 -
3167 - // Word file input change handler
3168 - addSafeEventListener('word-upload', 'change', async function(e) {
3169 - const file = e.target.files[0];
3170 -
3171 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3172 - alert('Please select a valid Word document (.docx).');
3173 - return;
3174 - }
3175 -
3176 - if (!sessionId) {
3177 - alert('Error: No session ID found');
3178 - return;
3179 - }
3180 1172
3181 - // Disable buttons and show loading state
3182 - const uploadBtn = document.getElementById('word-upload-btn');
3183 - const sendBtn = document.getElementById('send-button');
3184 - const originalBtnContent = uploadBtn.innerHTML;
3185 -
3186 - try {
3187 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3188 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3189 - const formData = new FormData();
3190 - formData.append('action', 'mxchat_upload_word');
3191 - formData.append('word_file', file);
3192 - formData.append('session_id', sessionId);
3193 - formData.append('nonce', mxchatChat.nonce);
3194 -
3195 - uploadBtn.disabled = true;
3196 - sendBtn.disabled = true;
3197 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3198 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3199 - </svg>`;
3200 -
3201 - const response = await fetch(mxchatChat.ajax_url, {
3202 - method: 'POST',
3203 - body: formData
3204 - });
3205 -
3206 - const data = await response.json();
3207 -
3208 - if (data.success) {
3209 - // Hide popular questions if they exist
3210 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3211 - if (hasQuickQuestions()) {
3212 - collapseQuickQuestions();
3213 - }
3214 -
3215 - // Show the active Word document name
3216 - showActiveWord(data.data.filename);
3217 -
3218 - appendMessage('bot', data.data.message);
3219 - scrollToBottom();
3220 - activeWordFile = data.data.filename;
3221 - } else {
3222 - alert('Failed to upload Word document. Please try again.');
3223 - }
3224 - } catch (error) {
3225 - alert('Error uploading file. Please try again.');
3226 - } finally {
3227 - uploadBtn.disabled = false;
3228 - sendBtn.disabled = false;
3229 - uploadBtn.innerHTML = originalBtnContent;
3230 - this.value = ''; // Reset file input
3231 - }
3232 - });
3233 -
3234 - // Remove button click handlers
3235 - document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3236 - e.preventDefault();
3237 - e.stopPropagation();
3238 - removeActivePdf();
3239 - });
3240 -
3241 - document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3242 - e.preventDefault();
3243 - e.stopPropagation();
3244 - removeActiveWord();
3245 - });
3246 -
3247 - // Window resize handlers
1173 + // Set the height on resize and orientation change events
3248 1174 $(window).on('resize orientationchange', function() {
3249 1175 setFullHeight();
3250 1176 });
3251 1177
3252 1178
3253 - // ====================================
3254 - // TOOLBAR & STYLING SETUP
3255 - // ====================================
3256 -
3257 - // Apply toolbar settings
3258 - if (mxchatChat.chat_toolbar_toggle === 'on') {
3259 - $('.chat-toolbar').show();
3260 - } else {
3261 - $('.chat-toolbar').hide();
1179 + // Now handle the close button to dismiss the pre-chat message for 24 hours
1180 + var closeButton = document.querySelector('.close-pre-chat-message');
1181 + if (closeButton) {
1182 + closeButton.addEventListener('click', function() {
1183 + $('#pre-chat-message').fadeOut(200); // Hide the message
1184 +
1185 + // Send an AJAX request to set the transient flag for 24 hours
1186 + $.ajax({
1187 + url: mxchatChat.ajax_url,
1188 + type: 'POST',
1189 + data: {
1190 + action: 'mxchat_dismiss_pre_chat_message',
1191 + _ajax_nonce: mxchatChat.nonce
1192 + },
1193 + success: function() {
1194 + //console.log('Pre-chat message dismissed for 24 hours.');
1195 +
1196 + // Ensure the message is hidden after dismissal
1197 + $('#pre-chat-message').hide();
1198 + },
1199 + error: function() {
1200 + //console.error('Failed to dismiss pre-chat message.');
1201 + }
1202 + });
1203 + });
3262 1204 }
3263 -
3264 - // Apply toolbar icon colors
3265 - const toolbarElements = [
3266 - '#mxchat-chatbot .toolbar-btn svg',
3267 - '#mxchat-chatbot .active-pdf-name',
3268 - '#mxchat-chatbot .active-word-name',
3269 - '#mxchat-chatbot .remove-pdf-btn svg',
3270 - '#mxchat-chatbot .remove-word-btn svg',
3271 - '#mxchat-chatbot .toolbar-perplexity svg'
3272 - ];
3273 -
3274 - toolbarElements.forEach(selector => {
3275 - $(selector).css({
3276 - 'fill': toolbarIconColor,
3277 - 'stroke': toolbarIconColor,
3278 - 'color': toolbarIconColor
3279 - });
3280 - });
3281 1205
3282 1206
3283 -// ====================================
3284 -// INIT LOADER & CHAT CONTAINER HELPERS
3285 -// ====================================
3286 -// These must be outside the email collection block so they're always available
3287 -// (used by persistence loading even when email collection is off)
3288 1207
3289 -function showInitLoader(botId) {
3290 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3291 - if (loader) loader.style.display = 'flex';
3292 -}
3293 1208
3294 -function hideInitLoader(botId) {
3295 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3296 - if (loader) loader.style.display = 'none';
1209 +// Event listener for Add to Cart button
1210 +$(document).on('click', '.mxchat-add-to-cart-button', function() {
1211 + var productId = $(this).data('product-id');
1212 + // Add a special prefix to indicate this is from button
1213 + appendMessage("user", "add to cart");
1214 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1215 +});
1216 +
1217 +
1218 +if (document.getElementById('pdf-upload-btn')) {
1219 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1220 + document.getElementById('pdf-upload').click();
1221 + });
3297 1222 }
3298 1223
3299 -function showEmailFormForBot(botId) {
3300 - hideInitLoader(botId);
3301 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3302 - var chatContainer = getElementDOM(botId, 'chat-container');
3303 - if (emailBlocker) emailBlocker.style.display = 'flex';
3304 - if (chatContainer) chatContainer.style.display = 'none';
1224 +if (document.getElementById('word-upload-btn')) {
1225 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1226 + document.getElementById('word-upload').click();
1227 + });
3305 1228 }
3306 1229
3307 -function showChatContainerForBot(botId) {
3308 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3309 - var chatContainer = getElementDOM(botId, 'chat-container');
3310 - if (emailBlocker) emailBlocker.style.display = 'none';
3311 -
3312 - var instance = MxChatInstances.get(botId);
3313 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3314 -
3315 - // If persistence is on and history hasn't loaded yet, show loader
3316 - // while history loads to prevent flash of empty chat
3317 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3318 - if (chatContainer) chatContainer.style.display = 'none';
3319 - showInitLoader(botId);
3320 - loadChatHistory(botId, function() {
3321 - hideInitLoader(botId);
3322 - if (chatContainer) chatContainer.style.display = 'flex';
3323 - scrollToBottom(botId, true);
3324 - });
3325 - } else {
3326 - hideInitLoader(botId);
3327 - if (chatContainer) chatContainer.style.display = 'flex';
3328 - if (typeof loadChatHistory === 'function') {
3329 - loadChatHistory(botId);
3330 - }
1230 +function addSafeEventListener(elementId, eventType, handler) {
1231 + const element = document.getElementById(elementId);
1232 + if (element) {
1233 + element.addEventListener(eventType, handler);
3331 1234 }
3332 1235 }
3333 1236
3334 -// ====================================
3335 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3336 -// ====================================
3337 -// Only run email collection setup if it's enabled
3338 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3339 1237
3340 - // Track submitting state per bot
3341 - const emailSubmittingState = {};
1238 +// PDF file input change handler
1239 +addSafeEventListener('pdf-upload', 'change', async function(e) {
1240 + const file = e.target.files[0];
3342 1241
3343 - // Add CSS animations for email form (once globally)
3344 - if (!document.getElementById('email-error-styles')) {
3345 - const style = document.createElement('style');
3346 - style.id = 'email-error-styles';
3347 - style.textContent = `
3348 - @keyframes fadeInError {
3349 - from { opacity: 0; transform: translateY(-5px); }
3350 - to { opacity: 1; transform: translateY(0); }
3351 - }
3352 - .email-input-shake {
3353 - animation: shake 0.5s ease-in-out;
3354 - }
3355 - @keyframes shake {
3356 - 0%, 100% { transform: translateX(0); }
3357 - 25% { transform: translateX(-5px); }
3358 - 75% { transform: translateX(5px); }
3359 - }
3360 - @keyframes spin {
3361 - from { transform: rotate(0deg); }
3362 - to { transform: rotate(360deg); }
3363 - }
3364 - .email-spinner {
3365 - display: inline-block;
3366 - vertical-align: middle;
3367 - }
3368 - `;
3369 - document.head.appendChild(style);
1242 + if (!file || file.type !== 'application/pdf') {
1243 + alert('Please select a valid PDF file.');
1244 + return;
3370 1245 }
3371 1246
3372 - function isValidEmailAddress(email) {
3373 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3374 - return emailRegex.test(email.trim()) && email.length <= 254;
1247 + if (!sessionId) {
1248 + console.error('No session ID found');
1249 + alert('Error: No session ID found');
1250 + return;
3375 1251 }
3376 1252
3377 - function isValidNameInput(name) {
3378 - return name && name.trim().length >= 2 && name.trim().length <= 100;
1253 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1254 + console.error('mxchatChat not properly configured:', mxchatChat);
1255 + alert('Error: Ajax configuration missing');
1256 + return;
3379 1257 }
3380 1258
3381 - /**
3382 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3383 - * @param {string} botId - The bot instance ID
3384 - * @param {string} visitorName - The visitor's name to insert
3385 - */
3386 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3387 - var chatBox = getElementDOM(botId, 'chat-box');
3388 - if (!chatBox) return;
1259 + // Disable buttons and show loading state
1260 + const uploadBtn = document.getElementById('pdf-upload-btn');
1261 + const sendBtn = document.getElementById('send-button');
1262 + const originalBtnContent = uploadBtn.innerHTML;
3389 1263
3390 - // Find the first bot message (intro message)
3391 - var introMessage = chatBox.querySelector('.bot-message');
3392 - if (!introMessage) return;
1264 + try {
1265 + const formData = new FormData();
1266 + formData.append('action', 'mxchat_upload_pdf');
1267 + formData.append('pdf_file', file);
1268 + formData.append('session_id', sessionId);
1269 + formData.append('nonce', mxchatChat.nonce);
3393 1270
3394 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3395 - if (!messageContent) return;
1271 + uploadBtn.disabled = true;
1272 + sendBtn.disabled = true;
1273 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1274 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1275 + </svg>`;
3396 1276
3397 - var html = messageContent.innerHTML;
1277 + const response = await fetch(mxchatChat.ajax_url, {
1278 + method: 'POST',
1279 + body: formData
1280 + });
3398 1281
3399 - // Replace {visitor_name} placeholder (case-insensitive)
3400 - if (visitorName && visitorName.trim()) {
3401 - // Escape HTML to prevent XSS
3402 - var safeName = $('<div>').text(visitorName.trim()).html();
3403 - html = html.replace(/\{visitor_name\}/gi, safeName);
1282 + const data = await response.json();
1283 +
1284 + if (data.success) {
1285 + // Hide popular questions if they exist
1286 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1287 + if (popularQuestionsContainer) {
1288 + popularQuestionsContainer.style.display = 'none';
1289 + }
1290 +
1291 + // Show the active PDF name
1292 + showActivePdf(data.data.filename);
1293 +
1294 + appendMessage('bot', data.data.message);
1295 + scrollToBottom();
1296 + activePdfFile = data.data.filename;
3404 1297 } else {
3405 - // Remove placeholder and clean up spacing if no name provided
3406 - html = html.replace(/\{visitor_name\}/gi, '');
3407 - // Clean up any double spaces that might result
3408 - html = html.replace(/\s{2,}/g, ' ').trim();
1298 + console.error('Upload failed:', data.data);
1299 + alert('Failed to upload PDF. Please try again.');
3409 1300 }
3410 -
3411 - messageContent.innerHTML = html;
1301 + } catch (error) {
1302 + console.error('Upload error:', error);
1303 + alert('Error uploading file. Please try again.');
1304 + } finally {
1305 + uploadBtn.disabled = false;
1306 + sendBtn.disabled = false;
1307 + uploadBtn.innerHTML = originalBtnContent;
1308 + this.value = ''; // Reset file input
3412 1309 }
1310 +});
3413 1311
3414 - function setEmailSubmissionState(botId, loading) {
3415 - var submitButton = getElementDOM(botId, 'email-submit-button');
3416 - var emailInput = getElementDOM(botId, 'user-email');
3417 - var nameInput = getElementDOM(botId, 'user-name');
1312 +// Word file input change handler
1313 +addSafeEventListener('word-upload', 'change', async function(e) {
1314 + const file = e.target.files[0];
3418 1315
3419 - if (loading) {
3420 - emailSubmittingState[botId] = true;
3421 - if (submitButton) submitButton.disabled = true;
3422 - if (emailInput) emailInput.disabled = true;
3423 - if (nameInput) nameInput.disabled = true;
1316 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1317 + alert('Please select a valid Word document (.docx).');
1318 + return;
1319 + }
3424 1320
3425 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3426 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3427 - const originalText = submitButton.textContent;
3428 - submitButton.innerHTML = `
3429 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3430 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3431 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3432 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3433 - </circle>
3434 - </svg>
3435 - ${originalText}
3436 - `;
3437 - submitButton.style.opacity = '0.8';
3438 - }
3439 - } else {
3440 - emailSubmittingState[botId] = false;
3441 - if (submitButton) submitButton.disabled = false;
3442 - if (emailInput) emailInput.disabled = false;
3443 - if (nameInput) nameInput.disabled = false;
3444 -
3445 - if (submitButton) {
3446 - const originalHtml = submitButton.getAttribute('data-original-html');
3447 - if (originalHtml) {
3448 - submitButton.innerHTML = originalHtml;
3449 - }
3450 - submitButton.style.opacity = '1';
3451 - }
3452 - }
1321 + if (!sessionId) {
1322 + console.error('No session ID found');
1323 + alert('Error: No session ID found');
1324 + return;
3453 1325 }
3454 1326
3455 - function showEmailError(botId, message) {
3456 - clearEmailError(botId);
1327 + // Disable buttons and show loading state
1328 + const uploadBtn = document.getElementById('word-upload-btn');
1329 + const sendBtn = document.getElementById('send-button');
1330 + const originalBtnContent = uploadBtn.innerHTML;
3457 1331
3458 - var emailForm = getElementDOM(botId, 'email-collection-form');
3459 - if (!emailForm) return;
1332 + try {
1333 + const formData = new FormData();
1334 + formData.append('action', 'mxchat_upload_word');
1335 + formData.append('word_file', file);
1336 + formData.append('session_id', sessionId);
1337 + formData.append('nonce', mxchatChat.nonce);
3460 1338
3461 - const errorDiv = document.createElement('div');
3462 - errorDiv.className = 'email-error';
3463 - errorDiv.style.cssText = `
3464 - color: #e74c3c;
3465 - font-size: 12px;
3466 - margin-top: 8px;
3467 - padding: 4px 0;
3468 - animation: fadeInError 0.3s ease;
3469 - `;
3470 - errorDiv.textContent = message;
3471 - emailForm.appendChild(errorDiv);
1339 + uploadBtn.disabled = true;
1340 + sendBtn.disabled = true;
1341 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1342 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1343 + </svg>`;
3472 1344
3473 - // Add shake animation to inputs
3474 - var emailInput = getElementDOM(botId, 'user-email');
3475 - var nameInput = getElementDOM(botId, 'user-name');
1345 + const response = await fetch(mxchatChat.ajax_url, {
1346 + method: 'POST',
1347 + body: formData
1348 + });
3476 1349
3477 - if (emailInput) {
3478 - emailInput.classList.add('email-input-shake');
3479 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3480 - }
3481 - if (nameInput) {
3482 - nameInput.classList.add('email-input-shake');
3483 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3484 - }
3485 - }
1350 + const data = await response.json();
3486 1351
3487 - function clearEmailError(botId) {
3488 - var emailForm = getElementDOM(botId, 'email-collection-form');
3489 - if (emailForm) {
3490 - const existingErrors = emailForm.querySelectorAll('.email-error');
3491 - existingErrors.forEach(error => error.remove());
3492 - }
3493 - }
1352 + if (data.success) {
1353 + // Hide popular questions if they exist
1354 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1355 + if (popularQuestionsContainer) {
1356 + popularQuestionsContainer.style.display = 'none';
1357 + }
3494 1358
3495 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3496 - function resolveEmailState(botId) {
3497 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3498 - if (mxchatChat.initial_email_state.show_email_form) {
3499 - showEmailFormForBot(botId);
3500 - } else {
3501 - showChatContainerForBot(botId);
3502 - }
1359 + // Show the active Word document name
1360 + showActiveWord(data.data.filename);
1361 +
1362 + appendMessage('bot', data.data.message);
1363 + scrollToBottom();
1364 + activeWordFile = data.data.filename;
3503 1365 } else {
3504 - checkSessionAndEmailForBot(botId);
1366 + console.error('Upload failed:', data.data);
1367 + alert('Failed to upload Word document. Please try again.');
3505 1368 }
1369 + } catch (error) {
1370 + console.error('Upload error:', error);
1371 + alert('Error uploading file. Please try again.');
1372 + } finally {
1373 + uploadBtn.disabled = false;
1374 + sendBtn.disabled = false;
1375 + uploadBtn.innerHTML = originalBtnContent;
1376 + this.value = ''; // Reset file input
3506 1377 }
1378 +});
3507 1379
3508 - function checkSessionAndEmailForBot(botId) {
3509 - const sessionId = MxChatInstances.ensureSession(botId);
1380 +// Function to show active PDF name in toolbar
1381 +function showActivePdf(filename) {
1382 + const container = document.getElementById('active-pdf-container');
1383 + const nameElement = document.getElementById('active-pdf-name');
1384 +
1385 + if (!container || !nameElement) {
1386 + console.error('PDF container elements not found');
1387 + return;
1388 + }
3510 1389
3511 - // Hide both panels while we check — show loader instead
3512 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3513 - var chatContainer = getElementDOM(botId, 'chat-container');
3514 - if (emailBlocker) emailBlocker.style.display = 'none';
3515 - if (chatContainer) chatContainer.style.display = 'none';
3516 - showInitLoader(botId);
1390 + nameElement.textContent = filename;
1391 + container.style.display = 'flex';
1392 +}
3517 1393
3518 - fetch(mxchatChat.ajax_url, {
3519 - method: 'POST',
3520 - headers: {
3521 - 'Content-Type': 'application/x-www-form-urlencoded',
3522 - },
3523 - body: new URLSearchParams({
3524 - action: 'mxchat_check_email_provided',
3525 - session_id: sessionId,
3526 - nonce: mxchatChat.nonce,
3527 - })
3528 - })
3529 - .then((response) => {
3530 - if (!response.ok) {
3531 - throw new Error(`HTTP error! status: ${response.status}`);
3532 - }
3533 - return response.json();
3534 - })
3535 - .then((data) => {
3536 - if (data.success) {
3537 - if (data.data.logged_in || data.data.email) {
3538 - showChatContainerForBot(botId);
3539 - } else {
3540 - showEmailFormForBot(botId);
3541 - }
3542 - } else {
3543 - showEmailFormForBot(botId);
3544 - }
3545 - })
3546 - .catch((error) => {
3547 - showEmailFormForBot(botId);
3548 - });
1394 +// Function to show active Word document name in toolbar
1395 +function showActiveWord(filename) {
1396 + const container = document.getElementById('active-word-container');
1397 + const nameElement = document.getElementById('active-word-name');
1398 +
1399 + if (!container || !nameElement) {
1400 + console.error('Word document container elements not found');
1401 + return;
3549 1402 }
3550 1403
3551 - // Event delegation for email form submission
3552 - $(document).on('submit', '.email-collection-form', function(e) {
3553 - e.preventDefault();
3554 - e.stopPropagation();
1404 + nameElement.textContent = filename;
1405 + container.style.display = 'flex';
1406 +}
3555 1407
3556 - var botId = getBotIdFromElement(this);
1408 +// Function to remove active PDF
1409 +function removeActivePdf() {
1410 + const container = document.getElementById('active-pdf-container');
1411 + const nameElement = document.getElementById('active-pdf-name');
1412 +
1413 + if (!container || !nameElement || !activePdfFile) return;
3557 1414
3558 - // Prevent double submission
3559 - if (emailSubmittingState[botId]) {
3560 - return false;
1415 + fetch(mxchatChat.ajax_url, {
1416 + method: 'POST',
1417 + headers: {
1418 + 'Content-Type': 'application/x-www-form-urlencoded',
1419 + },
1420 + body: new URLSearchParams({
1421 + 'action': 'mxchat_remove_pdf',
1422 + 'session_id': sessionId,
1423 + 'nonce': mxchatChat.nonce
1424 + })
1425 + })
1426 + .then(response => response.json())
1427 + .then(data => {
1428 + if (data.success) {
1429 + container.style.display = 'none';
1430 + nameElement.textContent = '';
1431 + activePdfFile = null;
1432 + appendMessage('bot', 'PDF removed.');
3561 1433 }
1434 + })
1435 + .catch(error => {
1436 + console.error('Error removing PDF:', error);
1437 + });
1438 +}
3562 1439
3563 - var emailInput = getElementDOM(botId, 'user-email');
3564 - var nameInput = getElementDOM(botId, 'user-name');
3565 - var userEmail = emailInput ? emailInput.value.trim() : '';
3566 - var userName = nameInput ? nameInput.value.trim() : '';
3567 - var sessionId = MxChatInstances.ensureSession(botId);
1440 +// Function to remove active Word document
1441 +function removeActiveWord() {
1442 + const container = document.getElementById('active-word-container');
1443 + const nameElement = document.getElementById('active-word-name');
1444 +
1445 + if (!container || !nameElement || !activeWordFile) return;
3568 1446
3569 - // Validate email
3570 - if (!userEmail) {
3571 - showEmailError(botId, 'Please enter your email address.');
3572 - return false;
1447 + fetch(mxchatChat.ajax_url, {
1448 + method: 'POST',
1449 + headers: {
1450 + 'Content-Type': 'application/x-www-form-urlencoded',
1451 + },
1452 + body: new URLSearchParams({
1453 + 'action': 'mxchat_remove_word',
1454 + 'session_id': sessionId,
1455 + 'nonce': mxchatChat.nonce
1456 + })
1457 + })
1458 + .then(response => response.json())
1459 + .then(data => {
1460 + if (data.success) {
1461 + container.style.display = 'none';
1462 + nameElement.textContent = '';
1463 + activeWordFile = null;
1464 + appendMessage('bot', 'Word document removed.');
3573 1465 }
1466 + })
1467 + .catch(error => {
1468 + console.error('Error removing Word document:', error);
1469 + });
1470 +}
3574 1471
3575 - if (!isValidEmailAddress(userEmail)) {
3576 - showEmailError(botId, 'Please enter a valid email address.');
3577 - return false;
1472 +// Add remove button click handlers
1473 +document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1474 + e.preventDefault();
1475 + e.stopPropagation();
1476 + removeActivePdf();
1477 +});
1478 +
1479 +document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1480 + e.preventDefault();
1481 + e.stopPropagation();
1482 + removeActiveWord();
1483 +});
1484 +
1485 +// Check initial document status
1486 +function checkInitialDocumentStatus() {
1487 + if (!sessionId) return;
1488 +
1489 + // Check PDF status
1490 + fetch(mxchatChat.ajax_url, {
1491 + method: 'POST',
1492 + headers: {
1493 + 'Content-Type': 'application/x-www-form-urlencoded',
1494 + },
1495 + body: new URLSearchParams({
1496 + 'action': 'mxchat_check_pdf_status',
1497 + 'session_id': sessionId,
1498 + 'nonce': mxchatChat.nonce
1499 + })
1500 + })
1501 + .then(response => response.json())
1502 + .then(data => {
1503 + if (data.success && data.data.filename) {
1504 + showActivePdf(data.data.filename);
1505 + activePdfFile = data.data.filename;
3578 1506 }
1507 + })
1508 + .catch(error => {
1509 + console.error('Error checking PDF status:', error);
1510 + });
3579 1511
3580 - // Validate name if field exists and has content
3581 - if (nameInput && userName && !isValidNameInput(userName)) {
3582 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3583 - return false;
1512 + // Check Word document status
1513 + fetch(mxchatChat.ajax_url, {
1514 + method: 'POST',
1515 + headers: {
1516 + 'Content-Type': 'application/x-www-form-urlencoded',
1517 + },
1518 + body: new URLSearchParams({
1519 + 'action': 'mxchat_check_word_status',
1520 + 'session_id': sessionId,
1521 + 'nonce': mxchatChat.nonce
1522 + })
1523 + })
1524 + .then(response => response.json())
1525 + .then(data => {
1526 + if (data.success && data.data.filename) {
1527 + showActiveWord(data.data.filename);
1528 + activeWordFile = data.data.filename;
3584 1529 }
1530 + })
1531 + .catch(error => {
1532 + console.error('Error checking Word document status:', error);
1533 + });
1534 +}
3585 1535
3586 - clearEmailError(botId);
3587 - setEmailSubmissionState(botId, true);
1536 +// Apply toolbar settings
1537 +if (mxchatChat.chat_toolbar_toggle === 'on') {
1538 + $('.chat-toolbar').show();
1539 +} else {
1540 + $('.chat-toolbar').hide();
1541 +}
3588 1542
3589 - // Prepare form data
3590 - const formData = new URLSearchParams({
3591 - action: 'mxchat_handle_save_email_and_response',
3592 - email: userEmail,
3593 - session_id: sessionId,
3594 - nonce: mxchatChat.nonce,
3595 - });
1543 +// Initialize on page load
1544 +document.addEventListener('DOMContentLoaded', function() {
1545 + checkInitialDocumentStatus();
1546 +});
3596 1547
3597 - if (userName) {
3598 - formData.append('name', userName);
3599 - }
1548 +const toolbarElements = [
1549 + '#mxchat-chatbot .toolbar-btn svg',
1550 + '#mxchat-chatbot .active-pdf-name',
1551 + '#mxchat-chatbot .active-word-name',
1552 + '#mxchat-chatbot .remove-pdf-btn svg',
1553 + '#mxchat-chatbot .remove-word-btn svg',
1554 + '#mxchat-chatbot .toolbar-perplexity svg'
1555 +];
3600 1556
1557 +toolbarElements.forEach(selector => {
1558 + $(selector).css({
1559 + 'fill': toolbarIconColor,
1560 + 'stroke': toolbarIconColor,
1561 + 'color': toolbarIconColor
1562 + });
1563 +});
1564 +
1565 +
1566 +// Ensure essential elements are defined
1567 +const emailForm = document.getElementById('email-collection-form');
1568 +const emailBlocker = document.getElementById('email-blocker');
1569 +const chatbotWrapper = document.getElementById('chat-container');
1570 +
1571 +// Only show error if email collection is enabled but elements are missing
1572 +if (emailForm && emailBlocker && chatbotWrapper) {
1573 + // Check if email exists for the current session
1574 + function checkSessionAndEmail() {
1575 + const sessionId = getChatSession();
1576 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1577 +
3601 1578 fetch(mxchatChat.ajax_url, {
3602 1579 method: 'POST',
3603 1580 headers: {
3604 1581 'Content-Type': 'application/x-www-form-urlencoded',
3605 1582 },
3606 - body: formData
1583 + body: new URLSearchParams({
1584 + action: 'mxchat_check_email_provided',
1585 + session_id: sessionId,
1586 + nonce: mxchatChat.nonce,
1587 + }),
3607 1588 })
3608 - .then((response) => {
3609 - if (!response.ok) {
3610 - throw new Error(`HTTP error! status: ${response.status}`);
3611 - }
3612 - return response.json();
3613 - })
1589 + .then((response) => response.json())
3614 1590 .then((data) => {
3615 - setEmailSubmissionState(botId, false);
3616 -
1591 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1592 +
3617 1593 if (data.success) {
3618 - showChatContainerForBot(botId);
3619 -
3620 - // Replace {visitor_name} placeholder in intro message with actual name
3621 - if (userName) {
3622 - replaceVisitorNamePlaceholder(botId, userName);
1594 + if (data.data.logged_in) {
1595 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1596 + emailBlocker.style.display = 'none';
1597 + chatbotWrapper.style.display = 'flex';
1598 + } else if (data.data.email) {
1599 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1600 + emailBlocker.style.display = 'none';
1601 + chatbotWrapper.style.display = 'flex';
3623 1602 } else {
3624 - // Remove placeholder if no name provided
3625 - replaceVisitorNamePlaceholder(botId, '');
1603 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1604 + emailBlocker.style.display = 'flex';
1605 + chatbotWrapper.style.display = 'none';
3626 1606 }
3627 -
3628 - if (data.message && typeof appendMessage === 'function') {
3629 - setTimeout(() => {
3630 - appendMessage('bot', data.message, '', [], false, botId);
3631 - if (typeof scrollToBottom === 'function') {
3632 - scrollToBottom(botId);
3633 - }
3634 - }, 100);
3635 - }
3636 1607 } else {
3637 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1608 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1609 + emailBlocker.style.display = 'flex';
1610 + chatbotWrapper.style.display = 'none';
3638 1611 }
3639 1612 })
3640 1613 .catch((error) => {
3641 - setEmailSubmissionState(botId, false);
3642 - showEmailError(botId, 'An error occurred. Please try again.');
1614 + // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1615 + emailBlocker.style.display = 'flex';
1616 + chatbotWrapper.style.display = 'none';
3643 1617 });
3644 -
3645 - return false;
3646 - });
3647 -
3648 - // Real-time email validation using event delegation
3649 - $(document).on('input', '.mxchat-email-input', function() {
3650 - var botId = getBotIdFromElement(this);
3651 - var $input = $(this);
3652 -
3653 - // Clear previous timeout
3654 - clearTimeout($input.data('validationTimeout'));
3655 -
3656 - // Debounce validation
3657 - var timeout = setTimeout(() => {
3658 - var email = this.value.trim();
3659 - clearEmailError(botId);
3660 -
3661 - if (email && !isValidEmailAddress(email)) {
3662 - showEmailError(botId, 'Please enter a valid email address.');
3663 - }
3664 - }, 500);
3665 -
3666 - $input.data('validationTimeout', timeout);
3667 - });
3668 -
3669 - // Handle Enter key in email input
3670 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3671 - if (e.key === 'Enter') {
3672 - e.preventDefault();
3673 - var botId = getBotIdFromElement(this);
3674 - if (!emailSubmittingState[botId]) {
3675 - $(this).closest('.email-collection-form').submit();
3676 - }
3677 - }
3678 - });
3679 -
3680 - // Handle Enter key in name input
3681 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3682 - if (e.key === 'Enter') {
3683 - e.preventDefault();
3684 - var botId = getBotIdFromElement(this);
3685 - if (!emailSubmittingState[botId]) {
3686 - $(this).closest('.email-collection-form').submit();
3687 - }
3688 - }
3689 - });
3690 -
3691 - // Initialize email check for all bot instances
3692 - // For floating bots: defer until widget is opened (zero passive AJAX)
3693 - // For embedded bots: check immediately since the form is visible
3694 - $('.mxchat-chatbot-wrapper').each(function() {
3695 - var botId = $(this).data('bot-id') || 'default';
3696 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3697 -
3698 - if (emailBlocker) {
3699 - if (isEmbeddedBot(botId)) {
3700 - // Embedded bots are always visible — check now
3701 - resolveEmailState(botId);
3702 - }
3703 - // Floating bots: handled in the widget open handler
3704 - } else if (isEmbeddedBot(botId)) {
3705 - // Embedded bot, no email collection — load history with loader
3706 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3707 - if (chatPersistenceEnabled) {
3708 - MxChatInstances.ensureSession(botId);
3709 - showChatContainerForBot(botId);
3710 - }
3711 - }
3712 - });
3713 -}
3714 -
3715 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3716 - $(document).on('click', '.pre-chat-message', function() {
3717 - var botId = getBotIdFromElement(this);
3718 - var $chatbot = getElement(botId, 'floating-chatbot');
3719 - if ($chatbot.hasClass('hidden')) {
3720 - $chatbot.removeClass('hidden').addClass('visible');
3721 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3722 - handlePreChatDismissal(botId);
3723 - disableScroll(); // Disable scroll when chatbot opens
3724 -
3725 - // Load chat history for returning visitors (persistence)
3726 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3727 - if (chatPersistenceEnabled) {
3728 - MxChatInstances.ensureSession(botId);
3729 - }
3730 -
3731 - // Deferred email check — only on first widget open
3732 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3733 - var instance = MxChatInstances.get(botId);
3734 - if (emailBlocker && !instance.emailCheckDone) {
3735 - instance.emailCheckDone = true;
3736 - resolveEmailState(botId);
3737 - } else if (!emailBlocker) {
3738 - showChatContainerForBot(botId);
3739 - }
3740 - }
3741 - });
3742 -
3743 - // Legacy duplicate close handler removed — handled by single event delegation above
3744 -
3745 -
3746 -function hasQuickQuestions(botId) {
3747 - botId = botId || 'default';
3748 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3749 - if (!questionsContainer) return false;
3750 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3751 - return questionButtons.length > 0;
3752 -}
3753 -
3754 -/**
3755 - * Check if a bot is embedded (not floating)
3756 - * Embedded bots don't have a .floating-chatbot wrapper
3757 - */
3758 -function isEmbeddedBot(botId) {
3759 - botId = botId || 'default';
3760 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3761 - return !floatingWrapper;
3762 -}
3763 -
3764 -function collapseQuickQuestions(botId) {
3765 - botId = botId || 'default';
3766 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3767 - if (questionsContainer && hasQuickQuestions(botId)) {
3768 - questionsContainer.classList.add('collapsed');
3769 - questionsContainer.classList.add('has-been-collapsed');
3770 - try {
3771 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3772 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3773 - } catch (e) {
3774 - // Ignore if sessionStorage is not available
3775 - }
3776 1618 }
3777 -}
3778 1619
3779 -function expandQuickQuestions(botId) {
3780 - botId = botId || 'default';
3781 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3782 - if (questionsContainer && hasQuickQuestions(botId)) {
3783 - questionsContainer.classList.remove('collapsed');
3784 - try {
3785 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3786 - } catch (e) {
3787 - // Ignore if sessionStorage is not available
3788 - }
3789 - }
3790 -}
1620 + // Handle email form submission
1621 + emailForm.addEventListener('submit', function (event) {
1622 + event.preventDefault();
1623 + const userEmail = document.getElementById('user-email').value;
1624 + const sessionId = getChatSession();
3791 1625
3792 -function checkQuickQuestionsState(botId) {
3793 - botId = botId || 'default';
3794 - if (!hasQuickQuestions(botId)) {
3795 - return; // Don't do anything if no questions exist
3796 - }
1626 + if (userEmail) {
1627 + fetch(mxchatChat.ajax_url, {
1628 + method: 'POST',
1629 + headers: {
1630 + 'Content-Type': 'application/x-www-form-urlencoded',
1631 + },
1632 + body: new URLSearchParams({
1633 + action: 'mxchat_handle_save_email_and_response',
1634 + email: userEmail,
1635 + session_id: sessionId,
1636 + nonce: mxchatChat.nonce,
1637 + }),
1638 + })
1639 + .then((response) => response.json())
1640 + .then((data) => {
1641 + //console.log('Backend response:', data);
1642 + if (data.success) {
1643 + //console.log('Email saved successfully:', userEmail);
1644 + emailBlocker.style.display = 'none';
1645 + chatbotWrapper.style.display = 'flex';
3797 1646
3798 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3799 - if (isEmbeddedBot(botId)) {
3800 - return;
3801 - }
3802 -
3803 - try {
3804 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3805 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3806 -
3807 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3808 - if (questionsContainer) {
3809 - if (hasBeenCollapsed === 'true') {
3810 - questionsContainer.classList.add('has-been-collapsed');
3811 - }
3812 - if (isCollapsed === 'true') {
3813 - questionsContainer.classList.add('collapsed');
3814 - }
3815 - }
3816 - } catch (e) {
3817 - // Ignore if sessionStorage is not available
3818 - }
3819 -}
3820 -
3821 -// Global delegation for dynamically added links as fallback
3822 -// Use class selector for multi-instance support
3823 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3824 - const $link = $(this);
3825 - const messageDiv = $link.closest('.bot-message, .agent-message');
3826 -
3827 - // Only process bot/agent message links
3828 - if (messageDiv.length > 0) {
3829 - const originalHref = $link.attr('href');
3830 -
3831 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3832 - e.preventDefault();
3833 - e.stopPropagation();
3834 -
3835 - // Mark as tracked
3836 - $link.attr('data-tracked', 'true');
3837 -
3838 - // Get bot ID from the chat box context
3839 - var botId = getBotIdFromElement(this);
3840 -
3841 - // Get message context from the message div
3842 - const messageText = messageDiv.text().substring(0, 200);
3843 -
3844 - $.ajax({
3845 - url: mxchatChat.ajax_url,
3846 - type: 'POST',
3847 - data: {
3848 - action: 'mxchat_track_url_click',
3849 - session_id: getChatSession(botId),
3850 - url: originalHref,
3851 - message_context: messageText,
3852 - nonce: mxchatChat.nonce
3853 - },
3854 - complete: function() {
3855 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3856 - window.open(originalHref, '_blank');
3857 - } else {
3858 - window.location.href = originalHref;
1647 + // Optionally handle bot response
1648 + if (data.message) {
1649 + appendMessage('bot', data.message);
1650 + scrollToBottom();
3859 1651 }
1652 + } else {
1653 + console.error('Error saving email:', data.message || 'Unknown error');
3860 1654 }
1655 + })
1656 + .catch((error) => {
1657 + console.error('AJAX error:', error);
3861 1658 });
3862 -
3863 - return false;
3864 1659 }
3865 - }
3866 -});
3867 -
3868 - // ====================================
3869 - // MAIN INITIALIZATION
3870 - // ====================================
3871 -
3872 - // Initialize all chatbot instances on the page
3873 - initializeAllInstances();
3874 -
3875 - // Legacy initialization for single bot compatibility
3876 - $('.floating-chatbot.hidden').each(function() {
3877 - var botId = getBotIdFromElement(this);
3878 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3879 1660 });
3880 1661
3881 - // Initialize when document is ready
3882 - setFullHeight();
1662 + // Check session and email status on page load
1663 + checkSessionAndEmail();
1664 +} else if (mxchatChat.email_collection_enabled) {
1665 + // Only show error if email collection is enabled but elements are missing
1666 + console.error('Essential elements for email handling are missing.');
1667 +}
3883 1668
3884 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3885 - // until the user's first interaction via MxChatInstances.ensureSession()
3886 1669
3887 - // Initialize chat visibility for all instances
3888 - $('.mxchat-chatbot-wrapper').each(function() {
3889 - var botId = $(this).data('bot-id') || 'default';
3890 - initializeChatVisibility(botId);
3891 - });
1670 +// Initialize when document is ready
1671 +$(document).ready(function() {
1672 + setFullHeight();
1673 + initializeChatVisibility();
1674 + loadChatHistory();
3892 1675
3893 - // Make functions globally available for add-ons
3894 - window.hasQuickQuestions = hasQuickQuestions;
3895 - window.collapseQuickQuestions = collapseQuickQuestions;
3896 - window.appendMessage = appendMessage;
3897 - window.appendThinkingMessage = appendThinkingMessage;
3898 - window.scrollToBottom = scrollToBottom;
3899 - window.scrollElementToTop = scrollElementToTop;
3900 - window.replaceLastMessage = replaceLastMessage;
3901 - window.callMxChat = callMxChat;
3902 - window.callMxChatStream = callMxChatStream;
3903 - window.shouldUseStreaming = shouldUseStreaming;
3904 - window.getChatSession = getChatSession;
3905 - window.getPageContext = getPageContext;
3906 - window.updateStreamingMessage = updateStreamingMessage;
3907 - window.MxChatInstances = MxChatInstances;
3908 - window.getElement = getElement;
3909 - window.getElementDOM = getElementDOM;
3910 - window.getBotIdFromElement = getBotIdFromElement;
1676 +});
3911 1677
3912 -}); // End of jQuery ready
1678 +});
3913 1679
3914 -
3915 -// ====================================
3916 -// GLOBAL EVENT LISTENERS (Outside jQuery)
3917 -// ====================================
3918 -
3919 -// Event listener for copy button (code blocks)
1680 +// Event listener for copy button
3920 1681 document.addEventListener("click", (e) => {
3921 1682 if (e.target.classList.contains("mxchat-copy-button")) {
3922 1683 const copyButton = e.target;
3923 1684 const codeBlock = copyButton
@@ -3938,263 +1699,6 @@
3938 1699 }
3939 1700 }
3940 1701 });
3941 1702
3942 -// ============================================================================
3943 -// SATISFACTION RATING (v3.2.6)
3944 -// ============================================================================
3945 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3946 -// inactivity following a bot reply. One prompt per session, deduped via
3947 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3948 -// is exactly false (default ON).
3949 -jQuery(function($) {
3950 - if (typeof mxchatChat === 'undefined') return;
3951 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3952 1703
3953 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3954 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3955 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3956 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3957 - if (idleSeconds < 5) idleSeconds = 5;
3958 - if (idleSeconds > 600) idleSeconds = 600;
3959 - var IDLE_MS = idleSeconds * 1000;
3960 - var MIN_BOT_REPLIES = 2;
3961 - var ratingState = {};
3962 -
3963 - function getState(botId) {
3964 - if (!ratingState[botId]) {
3965 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3966 - }
3967 - return ratingState[botId];
3968 - }
3969 -
3970 - function getSessionId(botId) {
3971 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3972 - return MxChatInstances.getChatSession(botId);
3973 - }
3974 - return null;
3975 - }
3976 -
3977 - function isAlreadyRated(sessionId) {
3978 - if (!sessionId) return false;
3979 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3980 - }
3981 -
3982 - function markRated(sessionId) {
3983 - if (!sessionId) return;
3984 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3985 - }
3986 -
3987 - function esc(s) {
3988 - return String(s == null ? '' : s)
3989 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3990 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3991 - }
3992 -
3993 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3994 - function ratingSkipInlineColors(botId) {
3995 - if (mxchatChat.skip_inline_colors) return true;
3996 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3997 - return botAssignments.hasOwnProperty(botId);
3998 - }
3999 -
4000 - function botBubbleStyleAttr(botId) {
4001 - if (ratingSkipInlineColors(botId)) return '';
4002 - var bg = mxchatChat.bot_message_bg_color;
4003 - var fg = mxchatChat.bot_message_font_color;
4004 - if (!bg && !fg) return '';
4005 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4006 - }
4007 -
4008 - function copy(key) {
4009 - var c = mxchatChat.satisfaction_rating_copy || {};
4010 - var d = {
4011 - question: 'Was this helpful?',
4012 - helpful: 'Helpful',
4013 - not_helpful: 'Not helpful',
4014 - dismiss: 'Dismiss',
4015 - thanks: 'Thanks! Anything we should improve? (optional)',
4016 - placeholder: 'Tell us what could be better…',
4017 - send: 'Send',
4018 - skip: 'Skip',
4019 - saved: 'Thanks for the feedback.'
4020 - };
4021 - return c[key] || d[key];
4022 - }
4023 -
4024 - function thumbUpSvg() {
4025 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4026 - }
4027 - function thumbDownSvg() {
4028 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4029 - }
4030 -
4031 - function buildPromptHtml(botId) {
4032 - var styleAttr = botBubbleStyleAttr(botId);
4033 - return ''
4034 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4035 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4036 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4037 - + '<div class="mxchat-rating-actions">'
4038 - + '<span class="mxchat-rating-buttons">'
4039 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4040 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4041 - + '</span>'
4042 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4043 - + '</div>'
4044 - + '</div>'
4045 - + '</div>';
4046 - }
4047 -
4048 - function buildFeedbackHtml(botId, rating) {
4049 - var styleAttr = botBubbleStyleAttr(botId);
4050 - return ''
4051 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4052 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4053 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4054 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4055 - + '<div class="mxchat-rating-feedback-actions">'
4056 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4057 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4058 - + '</div>'
4059 - + '</div>'
4060 - + '</div>';
4061 - }
4062 -
4063 - function buildSavedHtml(botId) {
4064 - var styleAttr = botBubbleStyleAttr(botId);
4065 - return ''
4066 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4067 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4068 - + '</div>';
4069 - }
4070 -
4071 - function getChatBoxByBotId(botId) {
4072 - var $byId = $('#chat-box-' + botId);
4073 - if ($byId.length) return $byId.first();
4074 - return $('.chat-box').first();
4075 - }
4076 -
4077 - function scrollChatBoxToBottom($chatBox) {
4078 - if (!$chatBox || !$chatBox.length) return;
4079 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4080 - }
4081 -
4082 - function showPrompt(botId) {
4083 - var s = getState(botId);
4084 - if (s.promptShown || s.dismissed) return;
4085 - var sessionId = getSessionId(botId);
4086 - if (!sessionId) return;
4087 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4088 - var $chatBox = getChatBoxByBotId(botId);
4089 - if (!$chatBox.length) return;
4090 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4091 - $chatBox.append(buildPromptHtml(botId));
4092 - s.promptShown = true;
4093 - scrollChatBoxToBottom($chatBox);
4094 - }
4095 -
4096 - function submitRating(botId, rating, feedback) {
4097 - var sessionId = getSessionId(botId);
4098 - if (!sessionId) return;
4099 - $.post(mxchatChat.ajax_url, {
4100 - action: 'mxchat_save_rating',
4101 - session_id: sessionId,
4102 - bot_id: botId,
4103 - rating: rating,
4104 - feedback: feedback || ''
4105 - });
4106 - markRated(sessionId);
4107 - }
4108 -
4109 - function onBotReply(botId) {
4110 - var s = getState(botId);
4111 - s.botReplies += 1;
4112 - if (s.promptShown || s.dismissed) return;
4113 - var sessionId = getSessionId(botId);
4114 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4115 - if (s.botReplies < MIN_BOT_REPLIES) return;
4116 - if (s.idleTimer) clearTimeout(s.idleTimer);
4117 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4118 - }
4119 -
4120 - function onUserMessage(botId) {
4121 - var s = getState(botId);
4122 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4123 - }
4124 -
4125 - function botIdFromChatBox(el) {
4126 - var id = el && el.id ? el.id : '';
4127 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4128 - }
4129 -
4130 - function setupObserver(chatBox) {
4131 - var botId = botIdFromChatBox(chatBox);
4132 - try {
4133 - var observer = new MutationObserver(function(mutations) {
4134 - mutations.forEach(function(m) {
4135 - for (var i = 0; i < m.addedNodes.length; i++) {
4136 - var node = m.addedNodes[i];
4137 - if (!node || node.nodeType !== 1) continue;
4138 - var $n = $(node);
4139 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4140 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4141 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4142 - }
4143 - });
4144 - });
4145 - observer.observe(chatBox, { childList: true });
4146 - } catch (e) { /* noop */ }
4147 - }
4148 -
4149 - $('.chat-box').each(function() { setupObserver(this); });
4150 -
4151 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4152 - e.preventDefault();
4153 - var $btn = $(this);
4154 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4155 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4156 - var botId = $prompt.data('bot-id') || 'default';
4157 - var rating = parseInt($btn.attr('data-rating'), 10);
4158 - if (rating !== 1 && rating !== -1) return;
4159 - submitRating(botId, rating, '');
4160 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4161 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4162 - });
4163 -
4164 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4165 - e.preventDefault();
4166 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4167 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4168 - var botId = $prompt.data('bot-id') || 'default';
4169 - var s = getState(botId);
4170 - s.dismissed = true;
4171 - markRated(getSessionId(botId));
4172 - ($wrap.length ? $wrap : $prompt).remove();
4173 - });
4174 -
4175 - function closeFeedback($fb) {
4176 - var botId = $fb.data('bot-id') || 'default';
4177 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4178 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4179 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4180 - }
4181 -
4182 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4183 - e.preventDefault();
4184 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4185 - });
4186 -
4187 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4188 - e.preventDefault();
4189 - var $fb = $(this).closest('.mxchat-rating-feedback');
4190 - var botId = $fb.data('bot-id') || 'default';
4191 - var rating = parseInt($fb.attr('data-rating'), 10);
4192 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4193 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4194 - if (text !== '') {
4195 - submitRating(botId, rating, text);
4196 - }
4197 - closeFeedback($fb);
4198 - });
4199 -});
4200 1704