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MxChat – AI Chatbot & Content Generation for WordPress / 2.2.2
MxChat – AI Chatbot & Content Generation for WordPress v2.2.2
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← All changes | js/chat-script.js +1021 -4080 3.2.20 → 2.2.2 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,600 +11,203 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
386 25
387 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
388 26
389 27 // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
391 29 // ====================================
392 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
393 50 function getCookie(name) {
394 51 let value = "; " + document.cookie;
395 52 let parts = value.split("; " + name + "=");
396 53 if (parts.length == 2) return parts.pop().split(";").shift();
397 54 }
398 -
55 +
399 56 function generateSessionId() {
400 - // Session IDs function as the de-facto bearer token for an anonymous
401 - // chat, so generate them with a CSPRNG when available. Math.random is a
402 - // legacy fallback for ancient/sandboxed environments that lack
403 - // window.crypto. The 'mxchat_chat_' prefix is preserved exactly (other
404 - // code pattern-matches on it). (plan-0c17b5)
405 - var rand;
406 - try {
407 - if (window.crypto && window.crypto.getRandomValues) {
408 - var buf = new Uint8Array(16); // 128 bits
409 - window.crypto.getRandomValues(buf);
410 - rand = Array.prototype.map.call(buf, function (b) {
411 - return ('0' + b.toString(16)).slice(-2);
412 - }).join('');
413 - }
414 - } catch (e) {}
415 - if (!rand) {
416 - rand = Math.random().toString(36).substr(2, 9); // legacy fallback
417 - }
418 - return 'mxchat_chat_' + rand;
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
419 58 }
420 59
421 - // Legacy function - now delegates to instance manager
422 - function getChatSession(botId) {
423 - botId = botId || 'default';
424 - return MxChatInstances.getChatSession(botId);
425 - }
426 60
427 - function setChatSession(sessionId, botId) {
428 - botId = botId || 'default';
429 - MxChatInstances.setChatSession(botId, sessionId);
430 - }
431 -
432 - function resetChatSession(botId) {
433 - botId = botId || 'default';
434 - MxChatInstances.resetChatSession(botId);
435 - }
436 -
437 61 // ====================================
438 - // INITIALIZE ALL CHATBOT INSTANCES
62 + // CORE CHAT FUNCTIONALITY
439 63 // ====================================
440 -
441 - function initializeAllInstances() {
442 - // Find all chatbot wrappers on the page
443 - $('.mxchat-chatbot-wrapper').each(function() {
444 - var botId = $(this).data('bot-id') || 'default';
445 - MxChatInstances.init(botId);
446 - initializeBotInstance(botId);
447 - });
448 - }
449 -
450 - function initializeBotInstance(botId) {
451 - var instance = MxChatInstances.get(botId);
452 -
453 - // Initialize quick questions state for this bot
454 - checkQuickQuestionsState(botId);
455 -
456 - // Note: Event handlers use event delegation with class selectors,
457 - // so they work automatically for all instances without per-bot setup
458 - }
459 -
460 -// ====================================
461 -// CONTEXTUAL AWARENESS FUNCTIONALITY
462 -// ====================================
463 -
464 -function getPageContext() {
465 - // Check if contextual awareness is enabled
466 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
467 - return null;
468 - }
469 64
470 - // Get page URL
471 - const pageUrl = window.location.href;
65 + function sendMessage() {
66 + var message = $('#chat-input').val(); // Get value from textarea
67 + if (message) {
68 + appendMessage("user", message); // Append user's message
69 + $('#chat-input').val(''); // Clear the textarea
70 + $('#chat-input').css('height', 'auto'); // Reset height after clearing content
472 71
473 - // Get page title
474 - const pageTitle = document.title || '';
72 + // Hide the popular questions section
73 + $('#mxchat-popular-questions').hide();
475 74
476 - // Get main content from the page
477 - let pageContent = '';
75 + // Show typing indicator
76 + appendThinkingMessage();
77 + scrollToBottom();
478 78
479 - // Try to get content from common content areas
480 - const contentSelectors = [
481 - 'main',
482 - '[role="main"]',
483 - '.content',
484 - '.main-content',
485 - '.post-content',
486 - '.entry-content',
487 - '.page-content',
488 - 'article',
489 - '#content',
490 - '#main'
491 - ];
492 -
493 - let contentElement = null;
494 - for (const selector of contentSelectors) {
495 - contentElement = document.querySelector(selector);
496 - if (contentElement) {
497 - break;
79 + callMxChat(message, function(response) {
80 + // Replace typing indicator with actual response
81 + replaceLastMessage("bot", response);
82 + });
498 83 }
499 84 }
500 85
501 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
502 - if (!contentElement) {
503 - contentElement = document.body;
504 - }
86 + function sendMessageToChatbot(message) {
87 + var sessionId = getChatSession(); // Reuse the session ID logic
505 88
506 - if (contentElement) {
507 - // Clone the element to avoid modifying the original
508 - const clone = contentElement.cloneNode(true);
509 -
510 - // Remove unwanted elements
511 - const unwantedSelectors = [
512 - 'header',
513 - 'footer',
514 - 'nav',
515 - '.navigation',
516 - '.sidebar',
517 - '.widget',
518 - '.menu',
519 - 'script',
520 - 'style',
521 - '.comments',
522 - '#comments',
523 - '.breadcrumb',
524 - '.breadcrumbs',
525 - '#floating-chatbot',
526 - '#floating-chatbot-button',
527 - '.mxchat',
528 - '[class*="chat"]',
529 - '[id*="chat"]'
530 - ];
531 -
532 - unwantedSelectors.forEach(selector => {
533 - const elements = clone.querySelectorAll(selector);
534 - elements.forEach(el => el.remove());
535 - });
536 -
537 - // Extract MxChat context data attributes before getting text content
538 - const contextData = [];
539 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
540 - const contextValue = el.dataset.mxchatContext;
541 - if (contextValue && contextValue.trim()) {
542 - contextData.push(contextValue);
543 - }
544 - });
545 -
546 - // Get text content and clean it up
547 - pageContent = clone.textContent || clone.innerText || '';
548 -
549 - // Add context data to page content if any were found
550 - if (contextData.length > 0) {
551 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
552 - }
553 -
554 - // Clean up whitespace and limit length
555 - pageContent = pageContent
556 - .replace(/\s+/g, ' ')
557 - .trim()
558 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
559 - }
89 + // Hide the popular questions section
90 + $('#mxchat-popular-questions').hide();
560 91
561 - // Only return context if we have meaningful content
562 - if (!pageContent || pageContent.length < 50) {
563 - return null;
564 - }
92 + // Show thinking indicator (no need to append the user's message again)
93 + appendThinkingMessage();
94 + scrollToBottom();
565 95
566 - return {
567 - url: pageUrl,
568 - title: pageTitle,
569 - content: pageContent
570 - };
571 -}
572 -
573 -// Track originating page when chat starts
574 -function trackOriginatingPage() {
575 - const sessionId = getChatSession();
576 - const pageUrl = window.location.href;
577 - const pageTitle = document.title || 'Untitled Page';
96 + //console.log("Sending message to chatbot:", message); // Log the message
97 + //console.log("Session ID:", sessionId); // Log the session ID
578 98
579 - // Only track once per session
580 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
581 - if (sessionStorage.getItem(trackingKey)) {
582 - return;
583 - }
584 -
585 - $.ajax({
586 - url: mxchatChat.ajax_url,
587 - type: 'POST',
588 - data: {
589 - action: 'mxchat_track_originating_page',
590 - session_id: sessionId,
591 - page_url: pageUrl,
592 - page_title: pageTitle,
593 - nonce: mxchatChat.nonce
594 - },
595 - success: function(response) {
596 - if (response.success) {
597 - sessionStorage.setItem(trackingKey, 'true');
598 - }
599 - }
600 - });
601 -}
602 -
603 -// ====================================
604 -// CORE CHAT FUNCTIONALITY
605 -// ====================================
606 -
607 -// Helper functions to disable/enable chat input while waiting for response
608 -function disableChatInput(botId) {
609 - botId = botId || 'default';
610 - var chatInput = getElementDOM(botId, 'chat-input');
611 - var sendButton = getElementDOM(botId, 'send-button');
612 - if (chatInput) {
613 - chatInput.disabled = true;
614 - chatInput.style.opacity = '0.6';
615 - }
616 - if (sendButton) {
617 - sendButton.disabled = true;
618 - sendButton.style.opacity = '0.5';
619 - sendButton.style.pointerEvents = 'none';
620 - }
621 -}
622 -
623 -// Whether the input may grab focus after a completed reply (plan 03799f).
624 -// On coarse-pointer devices focusing a text input summons the on-screen
625 -// keyboard over the answer the visitor is trying to read, so 'auto' (the
626 -// default) focuses only on fine-pointer devices. The site-wide
627 -// mxchat_autofocus_after_reply PHP filter can force 'on'/'off'.
628 -// NOT used on widget open (:~3424) — that focus is a deliberate act and is
629 -// what makes the widget keyboard-accessible.
630 -function mxchatShouldAutofocusAfterReply() {
631 - var pref = (typeof mxchatChat !== 'undefined' && mxchatChat.autofocus_after_reply) || 'auto';
632 - if (pref === 'on') return true;
633 - if (pref === 'off') return false;
634 - try {
635 - return !window.matchMedia('(pointer: coarse)').matches;
636 - } catch (err) {
637 - return true;
638 - }
639 -}
640 -
641 -function enableChatInput(botId) {
642 - botId = botId || 'default';
643 - var chatInput = getElementDOM(botId, 'chat-input');
644 - var sendButton = getElementDOM(botId, 'send-button');
645 - if (chatInput) {
646 - chatInput.disabled = false;
647 - chatInput.style.opacity = '1';
648 - if (mxchatShouldAutofocusAfterReply()) {
649 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
650 - }
651 - }
652 - if (sendButton) {
653 - sendButton.disabled = false;
654 - sendButton.style.opacity = '1';
655 - sendButton.style.pointerEvents = 'auto';
656 - }
657 - // Every completion path re-enables input, so this is the single restore
658 - // point for the streaming Stop affordance (no-op when not in stop mode).
659 - mxchatRestoreSendButton(botId);
660 -}
661 -
662 -// --- Streaming Stop control -------------------------------------------------
663 -// One live stream handle per bot instance, so Stop on one widget never aborts
664 -// another bot on the same page.
665 -var mxchatActiveStreams = {};
666 -// Original send-button markup, captured once per bot the first time the Stop
667 -// state is shown (never captured while already in stop mode, so a rapid
668 -// stop-then-resend can't save the stop glyph as the "original").
669 -var mxchatSendMarkup = {};
670 -
671 -function mxchatShowStopButton(botId) {
672 - var btn = getElementDOM(botId, 'send-button');
673 - if (!btn) return;
674 - if (!btn.classList.contains('mxchat-stop-mode')) {
675 - mxchatSendMarkup[botId] = {
676 - html: btn.innerHTML,
677 - label: btn.getAttribute('aria-label')
678 - };
679 - }
680 -
681 - // Mirror the send icon's rendered size + color so the stop glyph looks
682 - // native, including custom send images/colors and theme overrides.
683 - var child = btn.querySelector('svg, img');
684 - var size = 25;
685 - var color = '';
686 - if (child) {
687 - var rect = child.getBoundingClientRect();
688 - if (rect.width) {
689 - size = Math.round(Math.min(rect.width, rect.height));
690 - }
691 - var cs = window.getComputedStyle(child);
692 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
693 - }
694 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
695 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
696 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
697 - // start a stream synchronously while the originating click is still
698 - // bubbling up to our delegated handler. Without this guard, that handler
699 - // reads the just-added stop-mode class as a user Stop press and aborts the
700 - // brand-new stream — the user's message renders but no reply ever fires
701 - // (plan-4bba64 silent message loss). The flag only spans the current event
702 - // dispatch: cleared on the next macrotask, long before a real Stop click.
703 - btn.__mxchatStopJustShown = true;
704 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
705 - btn.classList.add('mxchat-stop-mode');
706 - btn.setAttribute('aria-label', stopLabel);
707 - btn.setAttribute('title', stopLabel);
708 - // disableChatInput() ran when the turn was sent; the Stop control itself
709 - // must stay clickable while the textarea remains disabled.
710 - btn.disabled = false;
711 - btn.style.opacity = '1';
712 - btn.style.pointerEvents = 'auto';
713 -}
714 -
715 -function mxchatRestoreSendButton(botId) {
716 - var btn = getElementDOM(botId, 'send-button');
717 - var saved = mxchatSendMarkup[botId];
718 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
719 - btn.innerHTML = saved.html;
720 - btn.classList.remove('mxchat-stop-mode');
721 - btn.removeAttribute('title');
722 - if (saved.label) {
723 - btn.setAttribute('aria-label', saved.label);
724 - }
725 -}
726 -
727 -function mxchatStopStreaming(botId) {
728 - var entry = mxchatActiveStreams[botId];
729 - if (!entry || !entry.controller) return;
730 - entry.aborted = true;
731 - try { entry.controller.abort(); } catch (e) {}
732 -}
733 -
734 -// Returns true when a stream rejection came from an intentional Stop click:
735 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
736 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
737 - var entry = mxchatActiveStreams[botId];
738 - if (!entry || !entry.aborted) return false;
739 - delete mxchatActiveStreams[botId];
740 - if (!accumulatedContent) {
741 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
742 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
743 - }
744 - enableChatInput(botId); // also restores the send icon
745 - if (callback) {
746 - callback(accumulatedContent || '');
747 - }
748 - return true;
749 -}
750 -
751 -// Update your existing sendMessage function
752 -function sendMessage(botId) {
753 - botId = botId || 'default';
754 - MxChatInstances.ensureSession(botId);
755 - var $chatInput = getElement(botId, 'chat-input');
756 - var message = $chatInput.val();
757 -
758 - // ADD PROMPT HOOK HERE
759 - if (typeof customMxChatFilter === 'function') {
760 - message = customMxChatFilter(message, "prompt");
761 - }
762 -
763 - if (message) {
764 - // Don't disable input in live agent mode - let users chat freely
765 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
766 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
767 - if (!isAgentMode) {
768 - disableChatInput(botId);
769 - }
770 -
771 - appendMessage("user", message, '', [], false, botId);
772 - $chatInput.val('');
773 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
774 - $chatInput.css('height', 'auto');
775 -
776 - if (hasQuickQuestions(botId)) {
777 - collapseQuickQuestions(botId);
778 - }
779 - appendThinkingMessage(botId);
780 - scrollToBottom(botId);
781 -
782 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
783 -
784 - // Check if streaming is enabled AND supported for this model
785 - if (shouldUseStreaming(currentModel)) {
786 - callMxChatStream(message, function(response) {
787 - // Content is final: releasing aria-busy lets the live region
788 - // announce the completed reply once (plan 67f126).
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
790 - }, botId);
791 - } else {
792 - callMxChat(message, function(response) {
793 - replaceLastMessage("bot", response, '', [], botId);
794 - }, botId);
795 - }
796 - }
797 -}
798 -
799 -// Update your existing sendMessageToChatbot function
800 -function sendMessageToChatbot(message, botId) {
801 - botId = botId || 'default';
802 - MxChatInstances.ensureSession(botId);
803 -
804 - // ADD PROMPT HOOK HERE
805 - if (typeof customMxChatFilter === 'function') {
806 - message = customMxChatFilter(message, "prompt");
807 - }
808 -
809 - // Don't disable input in live agent mode - let users chat freely
810 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
811 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
812 - if (!isAgentMode) {
813 - disableChatInput(botId);
814 - }
815 -
816 - var sessionId = getChatSession(botId);
817 -
818 - if (hasQuickQuestions(botId)) {
819 - collapseQuickQuestions(botId);
820 - }
821 - appendThinkingMessage(botId);
822 - scrollToBottom(botId);
823 -
824 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
825 -
826 - // Check if streaming is enabled AND supported for this model
827 - if (shouldUseStreaming(currentModel)) {
828 - callMxChatStream(message, function(response) {
829 - // Final content — release aria-busy so the reply announces once (67f126).
830 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
831 - }, botId);
832 - } else {
99 + // Call the chatbot using the same call logic as sendMessage
833 100 callMxChat(message, function(response) {
834 - getElement(botId, 'chat-box').find('.temporary-message').remove();
835 - replaceLastMessage("bot", response, '', [], botId);
836 - }, botId);
837 - }
838 -}
839 -
840 -// Updated shouldUseStreaming function with debugging
841 -function shouldUseStreaming(model) {
842 - // Check if streaming is enabled in settings (using your toggle naming pattern)
843 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
101 + // ** Ensure temporary thinking message is removed before adding new response **
102 + $('.temporary-message').remove();
844 103
845 - // Check if model supports streaming
846 - const streamingSupported = isStreamingSupported(model);
847 -
848 -
849 - // Only use streaming if both enabled and supported
850 - return streamingEnabled && streamingSupported;
851 -}
852 -
853 -// Helper function to handle chat mode updates
854 -function handleChatModeUpdates(response, responseText) {
855 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
856 - if (response.chat_mode) {
857 - updateChatModeIndicator(response.chat_mode);
858 - return; // Return early since we found explicit mode
104 + // Replace thinking indicator with actual response
105 + replaceLastMessage("bot", response);
106 + });
859 107 }
860 - // Check for fallback response chat mode
861 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
862 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
863 - return; // Return early since we found explicit mode
864 - }
865 108
866 - // Only do text-based detection if no explicit mode was provided
867 - // Check for specific AI chatbot response text
868 - if (responseText === 'You are now chatting with the AI chatbot.' ||
869 - responseText.includes('now chatting with the AI') ||
870 - responseText.includes('switched to AI mode') ||
871 - responseText.includes('AI chatbot is now')) {
872 - updateChatModeIndicator('ai');
873 - }
874 - // Check for agent transfer messages
875 - else if (responseText.includes('agent') &&
876 - (responseText.includes('transfer') || responseText.includes('connected'))) {
877 - updateChatModeIndicator('agent');
878 - }
879 -}
880 -
881 -// Function to get bot ID from any element or wrapper
882 -// If element is provided, finds the bot ID from its wrapper
883 -// If no element, returns 'default' (for backward compatibility)
884 -function getMxChatBotId(element) {
885 - if (element) {
886 - return getBotIdFromElement(element);
887 - }
888 - // Fallback: find first chatbot wrapper on page
889 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
890 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
891 -}
892 -
893 -function callMxChat(message, callback, botId) {
894 - botId = botId || getMxChatBotId();
895 -
896 - // Streaming fallbacks land here: drop any leftover stream handle and
897 - // return the button to its send state (no-op for plain non-stream turns).
898 - if (mxchatActiveStreams[botId]) {
899 - delete mxchatActiveStreams[botId];
900 - }
901 - mxchatRestoreSendButton(botId);
902 -
903 - // Store the message in case we need to retry after session reset
904 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
905 -
906 - // Get page context if contextual awareness is enabled
907 - const pageContext = getPageContext();
908 -
909 - // Get instance for session start timestamp (used when persistence is OFF)
910 - var instance = MxChatInstances.get(botId);
911 -
912 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
913 - // and returns the guaranteed-present session id from the in-memory instance even when
914 - // cookie/localStorage writes are silently blocked by the browser.
915 - var sessionId = MxChatInstances.ensureSession(botId);
916 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
917 - // Last-resort generation to ensure we never POST a null marker.
918 - sessionId = generateSessionId();
919 - MxChatInstances.setChatSession(botId, sessionId);
920 - }
921 -
922 - // Wait for the page-cache nonce refresh to complete before firing the
923 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
924 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
925 - // callback guarantees we read the fresh value. See plan-c5457f.
926 - refreshNonceIfNeeded(function() {
927 - // Prepare AJAX data
928 - const ajaxData = {
929 - action: 'mxchat_handle_chat_request',
930 - message: message,
931 - session_id: sessionId,
932 - nonce: mxchatChat.nonce,
933 - current_page_url: window.location.href,
934 - current_page_title: document.title,
935 - bot_id: botId,
936 - // Pass session start timestamp so AI context matches what user sees
937 - session_start_timestamp: instance.sessionStartTimestamp || 0
938 - };
939 -
940 - // Add page context if available
941 - if (pageContext) {
942 - ajaxData.page_context = JSON.stringify(pageContext);
943 - }
944 -
945 - // CHECK FOR VISION FLAGS AND ADD THEM
946 - if (window.mxchatVisionProcessed) {
947 - ajaxData.vision_processed = true;
948 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
949 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
950 - // Clear the flags after use
951 - window.mxchatVisionProcessed = false;
952 - window.mxchatOriginalMessage = null;
953 - window.mxchatVisionImagesCount = 0;
954 - }
955 -
956 - $.ajax({
957 - url: mxchatChat.ajax_url,
958 - type: 'POST',
959 - dataType: 'json',
960 - data: ajaxData,
961 - success: function(response) {
962 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
963 - if (response.chat_mode) {
964 - updateChatModeIndicator(response.chat_mode, botId);
965 - }
966 -
967 - // Also check in data property if response is wrapped
968 - if (response.data && response.data.chat_mode) {
969 - updateChatModeIndicator(response.data.chat_mode, botId);
970 - }
971 -
972 - // SECURITY FIX: Check for errors FIRST before checking for success
973 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
974 - if (response.success === false || (response.data && response.data.error_message)) {
109 + function callMxChat(message, callback) {
110 + $.ajax({
111 + url: mxchatChat.ajax_url,
112 + type: 'POST',
113 + dataType: 'json',
114 + data: {
115 + action: 'mxchat_handle_chat_request',
116 + message: message,
117 + session_id: getChatSession(),
118 + nonce: mxchatChat.nonce
119 + },
120 + success: function(response) {
121 + // Log the full response for debugging
122 + //console.log("API Response:", response);
123 +
124 + // First check if this is a successful response by looking for text, html, or message fields
125 + // This preserves compatibility with your server response format
126 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
127 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
128 +
129 + // Handle successful response - this is your original success handling code
130 +
131 + // Existing chat mode check
132 + if (response.chat_mode) {
133 + updateChatModeIndicator(response.chat_mode);
134 + }
135 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
136 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
137 + }
138 +
139 + // Add PDF filename handling
140 + if (response.data && response.data.filename) {
141 + showActivePdf(response.data.filename);
142 + activePdfFile = response.data.filename;
143 + }
144 +
145 + // Add redirect check here
146 + if (response.redirect_url) {
147 + let responseText = response.text || '';
148 + if (responseText) {
149 + replaceLastMessage("bot", responseText);
150 + }
151 + setTimeout(() => {
152 + window.location.href = response.redirect_url;
153 + }, 1500);
154 + return;
155 + }
156 +
157 + // Check for live agent response
158 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
159 + updateChatModeIndicator('agent');
160 + return;
161 + }
162 +
163 + // Handle other responses
164 + let responseText = response.text || '';
165 + let responseHtml = response.html || '';
166 + let responseMessage = response.message || '';
167 +
168 + if (responseText === 'You are now chatting with the AI chatbot.') {
169 + updateChatModeIndicator('ai');
170 + }
171 +
172 + // Handle the message and show notification if chat is hidden
173 + if (responseText || responseHtml || responseMessage) {
174 + // Update the messages as before
175 + if (responseText && responseHtml) {
176 + replaceLastMessage("bot", responseText, responseHtml);
177 + } else if (responseText) {
178 + replaceLastMessage("bot", responseText);
179 + } else if (responseHtml) {
180 + replaceLastMessage("bot", "", responseHtml);
181 + } else if (responseMessage) {
182 + replaceLastMessage("bot", responseMessage);
183 + }
184 +
185 + // Check if chat is hidden and show notification
186 + if ($('#floating-chatbot').hasClass('hidden')) {
187 + const badge = $('#chat-notification-badge');
188 + if (badge.length) {
189 + badge.show();
190 + }
191 + }
192 + } else {
193 + //console.error("Unexpected response format:", response);
194 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
195 + }
196 +
197 + if (response.message_id) {
198 + lastSeenMessageId = response.message_id;
199 + }
200 +
201 + return;
202 + }
203 +
204 + // If we got here, it's likely an error response
205 + // Now we can check for error conditions with our robust error handling
206 +
975 207 let errorMessage = "";
976 208 let errorCode = "";
977 -
209 +
978 210 // Check various possible error locations in the response
979 211 if (response.data && response.data.error_message) {
980 212 errorMessage = response.data.error_message;
981 213 errorCode = response.data.error_code || "";
@@ -985,1381 +217,248 @@
985 217 } else if (response.message) {
986 218 errorMessage = response.message;
987 219 } else if (typeof response.data === 'string') {
988 220 errorMessage = response.data;
221 + } else if (!response.success) {
222 + // Explicit check for success: false without other error info
223 + errorMessage = "An error occurred. Please try again or contact support.";
989 224 } else {
990 225 // Fallback for any other unexpected response format
991 - errorMessage = "An error occurred. Please try again or contact support.";
226 + errorMessage = "Unexpected response received. Please try again or contact support.";
992 227 }
993 -
994 - // Handle session reset action (IP changed, session expired, etc.)
995 - // Silent reset — keep chat UI intact, just get a new session and retry
996 - if (response.data && response.data.action === 'reset_session') {
997 - MxChatInstances.silentResetSession(botId);
998 - // Re-send the original message with the new session (user message is already displayed)
999 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1000 - if (originalMessage) {
1001 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1002 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
1003 - if (shouldUseStreaming(currentModel)) {
1004 - callMxChatStream(originalMessage, function(response) {
1005 - // Final content — release aria-busy so the reply announces once (67f126).
1006 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
1007 - }, botId);
1008 - } else {
1009 - callMxChat(originalMessage, function(response) {
1010 - replaceLastMessage("bot", response, '', [], botId);
1011 - }, botId);
1012 - }
1013 - }
1014 - return;
1015 - }
1016 -
228 +
229 + // Log the error with code for debugging
230 + //console.log("Response data:", response.data);
231 + //console.error("API Error:", errorMessage, "Code:", errorCode);
232 +
1017 233 // Format user-friendly error message
1018 234 let displayMessage = errorMessage;
1019 -
235 +
1020 236 // Customize message for admin users
1021 237 if (mxchatChat.is_admin) {
1022 238 // For admin users, show more technical details including error code
1023 239 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1024 240 }
1025 -
1026 - replaceLastMessage("bot", displayMessage, '', [], botId);
1027 - return; // Exit early for errors
1028 - }
1029 -
1030 - // NOW check if this is a successful response by looking for text, html, or message fields
1031 - // This preserves compatibility with your server response format
1032 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
1033 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
1034 -
1035 - // Handle successful response - this is your original success handling code
1036 -
1037 - // Handle other responses
1038 - let responseText = response.text || '';
1039 - let responseHtml = response.html || '';
1040 - let responseMessage = response.message || '';
1041 -
1042 - // Add PDF filename handling
1043 - if (response.data && response.data.filename) {
1044 - showActivePdf(response.data.filename, botId);
1045 - var instance = MxChatInstances.get(botId);
1046 - instance.activePdfFile = response.data.filename;
1047 - }
1048 -
1049 - // Add redirect check here
1050 - if (response.redirect_url) {
1051 - if (responseText) {
1052 - replaceLastMessage("bot", responseText, '', [], botId);
241 +
242 + replaceLastMessage("bot", displayMessage);
243 + },
244 + error: function(xhr, status, error) {
245 + console.error("AJAX Error:", status, error);
246 + //console.log("Response Text:", xhr.responseText);
247 +
248 + let errorMessage = "An unexpected error occurred.";
249 +
250 + // Try to parse the response if it's JSON
251 + try {
252 + const responseJson = JSON.parse(xhr.responseText);
253 + //console.log("Parsed error response:", responseJson);
254 +
255 + if (responseJson.data && responseJson.data.error_message) {
256 + errorMessage = responseJson.data.error_message;
257 + } else if (responseJson.message) {
258 + errorMessage = responseJson.message;
1053 259 }
1054 - setTimeout(() => {
1055 - window.location.href = response.redirect_url;
1056 - }, 1500);
1057 - return;
1058 - }
1059 -
1060 - // Check for live agent response
1061 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1062 - removeThinkingDots(botId);
1063 - updateChatModeIndicator('agent', botId);
1064 - enableChatInput(botId);
1065 - return;
1066 - }
1067 -
1068 - // Handle the message and show notification if chat is hidden
1069 - if (responseText || responseHtml || responseMessage) {
1070 -
1071 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1072 - if (responseText && typeof customMxChatFilter === 'function') {
1073 - responseText = customMxChatFilter(responseText, "response");
260 + } catch (e) {
261 + // Not JSON or parsing failed, use HTTP status based messages
262 + if (xhr.status === 0) {
263 + errorMessage = "Network error: Please check your internet connection.";
264 + } else if (xhr.status === 403) {
265 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
266 + } else if (xhr.status === 404) {
267 + errorMessage = "API endpoint not found. Please contact support.";
268 + } else if (xhr.status === 429) {
269 + errorMessage = "Too many requests. Please try again in a moment.";
270 + } else if (xhr.status >= 500) {
271 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
1074 272 }
1075 - if (responseMessage && typeof customMxChatFilter === 'function') {
1076 - responseMessage = customMxChatFilter(responseMessage, "response");
1077 - }
1078 -
1079 - // Update the messages as before
1080 - if (responseText && responseHtml) {
1081 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
1082 - } else if (responseText) {
1083 - replaceLastMessage("bot", responseText, '', [], botId);
1084 - } else if (responseHtml) {
1085 - replaceLastMessage("bot", "", responseHtml, [], botId);
1086 - } else if (responseMessage) {
1087 - replaceLastMessage("bot", responseMessage, '', [], botId);
1088 - }
1089 -
1090 - // Check if chat is hidden and show notification
1091 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1092 - if ($floatingChatbot.hasClass('hidden')) {
1093 - var $badge = getElement(botId, 'chat-notification-badge');
1094 - if ($badge.length) {
1095 - $badge.show();
1096 - }
1097 - }
1098 - } else {
1099 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1100 - if (response.vectorstore_error) {
1101 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1102 - }
1103 - replaceLastMessage("bot", emptyMsg, '', [], botId);
1104 273 }
1105 -
1106 - if (response.message_id) {
1107 - var instance = MxChatInstances.get(botId);
1108 - instance.lastSeenMessageId = response.message_id;
1109 - }
1110 -
1111 - return;
274 +
275 + replaceLastMessage("bot", errorMessage);
1112 276 }
1113 -
1114 - // Fallback for truly unexpected response formats
1115 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
1116 - },
1117 - error: function(xhr, status, error) {
1118 - let errorMessage = "An unexpected error occurred.";
1119 -
1120 - // Try to parse the response if it's JSON
1121 - try {
1122 - const responseJson = JSON.parse(xhr.responseText);
1123 -
1124 - if (responseJson.data && responseJson.data.error_message) {
1125 - errorMessage = responseJson.data.error_message;
1126 - } else if (responseJson.message) {
1127 - errorMessage = responseJson.message;
1128 - }
1129 - } catch (e) {
1130 - // Not JSON or parsing failed, use HTTP status based messages
1131 - if (xhr.status === 0) {
1132 - errorMessage = "Network error: Please check your internet connection.";
1133 - } else if (xhr.status === 403) {
1134 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
1135 - } else if (xhr.status === 404) {
1136 - errorMessage = "API endpoint not found. Please contact support.";
1137 - } else if (xhr.status === 429) {
1138 - errorMessage = "Too many requests. Please try again in a moment.";
1139 - } else if (xhr.status >= 500) {
1140 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
1141 - }
1142 - }
1143 -
1144 - replaceLastMessage("bot", errorMessage, '', [], botId);
1145 - }
1146 - });
1147 - }); // refreshNonceIfNeeded
1148 -}
1149 -
1150 -function callMxChatStream(message, callback, botId) {
1151 - botId = botId || getMxChatBotId();
1152 -
1153 - // Store the message in case we need to retry after session reset
1154 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1155 -
1156 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
1157 - if (!isStreamingSupported(currentModel)) {
1158 - callMxChat(message, callback, botId);
1159 - return;
277 + });
1160 278 }
1161 -
1162 - // Get page context if contextual awareness is enabled
1163 - const pageContext = getPageContext();
1164 -
1165 - // Get instance for session start timestamp (used when persistence is OFF)
1166 - var instance = MxChatInstances.get(botId);
1167 -
1168 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1169 - // non-string value via String(), so passing `null` would POST the literal string "null"
1170 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1171 - // a real string even when cookies/localStorage are blocked.
1172 - var streamSessionId = MxChatInstances.ensureSession(botId);
1173 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1174 - streamSessionId = generateSessionId();
1175 - MxChatInstances.setChatSession(botId, streamSessionId);
1176 - }
1177 -
1178 - // Wait for the page-cache nonce refresh before constructing formData (which
1179 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1180 - refreshNonceIfNeeded(function() {
1181 - const formData = new FormData();
1182 - formData.append('action', 'mxchat_stream_chat');
1183 - formData.append('message', message);
1184 - formData.append('session_id', streamSessionId);
1185 - formData.append('nonce', mxchatChat.nonce);
1186 - formData.append('current_page_url', window.location.href);
1187 - formData.append('current_page_title', document.title);
1188 - formData.append('bot_id', botId);
1189 - // Pass session start timestamp so AI context matches what user sees
1190 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1191 -
1192 - // Add page context if available
1193 - if (pageContext) {
1194 - formData.append('page_context', JSON.stringify(pageContext));
1195 - }
1196 -
1197 - // CHECK FOR VISION FLAGS AND ADD THEM
1198 - if (window.mxchatVisionProcessed) {
1199 - formData.append('vision_processed', 'true');
1200 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1201 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1202 - // Clear the flags after use
1203 - window.mxchatVisionProcessed = false;
1204 - window.mxchatOriginalMessage = null;
1205 - window.mxchatVisionImagesCount = 0;
1206 - }
1207 -
1208 - let accumulatedContent = '';
1209 - let testingDataReceived = false;
1210 - let streamingStarted = false;
1211 - // Server-pushed html to append as its OWN bot bubble once the stream
1212 - // finishes (e.g. the consent-safe YouTube embed, plan 03ba33). Rendering is
1213 - // deferred to [DONE] so the embed always lands BELOW the streamed text.
1214 - let pendingAppendHtml = '';
1215 -
1216 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1217 - // The Stop control (send button swapped in place) aborts both the read
1218 - // loop and the underlying request.
1219 - var streamControl = { controller: new AbortController(), aborted: false };
1220 - mxchatActiveStreams[botId] = streamControl;
1221 - mxchatShowStopButton(botId);
1222 -
1223 - fetch(mxchatChat.ajax_url, {
1224 - method: 'POST',
1225 - body: formData,
1226 - credentials: 'same-origin',
1227 - signal: streamControl.controller.signal
1228 - })
1229 - .then(response => {
1230 - // Store the response for potential fallback handling
1231 - const responseClone = response.clone();
1232 -
1233 - if (!response.ok) {
1234 - // Try to get error details from response
1235 - return responseClone.json().then(errorData => {
1236 - throw { isServerError: true, data: errorData };
1237 - }).catch(() => {
1238 - throw new Error('Network response was not ok');
1239 - });
1240 - }
1241 -
1242 - // Check if response is JSON instead of streaming
1243 - const contentType = response.headers.get('content-type');
1244 - if (contentType && contentType.includes('application/json')) {
1245 - return responseClone.json().then(data => {
1246 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1247 - if (data.chat_mode) {
1248 - updateChatModeIndicator(data.chat_mode, botId);
279 +
280 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
281 + try {
282 + // Determine styles based on sender type
283 + let messageClass, bgColor, fontColor;
284 +
285 + if (sender === "user") {
286 + messageClass = "user-message";
287 + bgColor = userMessageBgColor;
288 + fontColor = userMessageFontColor;
289 + // Only sanitize user input
290 + messageText = sanitizeUserInput(messageText);
291 + } else if (sender === "agent") {
292 + messageClass = "agent-message";
293 + bgColor = liveAgentMessageBgColor;
294 + fontColor = liveAgentMessageFontColor;
295 + } else {
296 + messageClass = "bot-message";
297 + bgColor = botMessageBgColor;
298 + fontColor = botMessageFontColor;
1249 299 }
1250 -
1251 - // Check for testing panel
1252 - if (window.mxchatTestPanelInstance && data.testing_data) {
1253 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
300 +
301 + const messageDiv = $('<div>')
302 + .addClass(messageClass)
303 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
304 + .css({
305 + 'background': bgColor,
306 + 'color': fontColor,
307 + 'margin-bottom': '1em'
308 + });
309 +
310 + // Process the message content based on sender
311 + let fullMessage;
312 + if (sender === "user") {
313 + // For user messages, apply linkify after sanitization
314 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
315 + } else {
316 + // For bot/agent messages, preserve HTML
317 + fullMessage = messageText;
1254 318 }
1255 -
1256 - // Handle the JSON response directly
1257 - handleNonStreamResponse(data, callback, botId);
1258 - return Promise.resolve(); // Prevent further processing
1259 - });
1260 - }
1261 -
1262 - // Continue with streaming processing
1263 - const reader = response.body.getReader();
1264 - const decoder = new TextDecoder();
1265 - let buffer = '';
1266 -
1267 - function processStream() {
1268 - reader.read().then(({ done, value }) => {
1269 - if (done) {
1270 - // If streaming completed but no content was received, try to get response as fallback
1271 - if (!streamingStarted || !accumulatedContent) {
1272 - // Try to read the response as JSON
1273 - responseClone.text().then(text => {
1274 - try {
1275 - const data = JSON.parse(text);
1276 - if (data.text || data.message || data.html) {
1277 - handleNonStreamResponse(data, callback, botId);
1278 - } else {
1279 - // No valid data, fall back to regular call
1280 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1281 - callMxChat(message, callback, botId);
1282 - }
1283 - } catch (e) {
1284 - // Could not parse, fall back to regular call
1285 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1286 - callMxChat(message, callback, botId);
1287 - }
1288 - }).catch(() => {
1289 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1290 - callMxChat(message, callback, botId);
1291 - });
1292 - return;
1293 - }
1294 -
1295 - // Re-enable chat input when stream ends with content
1296 - enableChatInput(botId);
1297 -
1298 - // Scroll the user's last message to the top now that the
1299 - // bot's full reply has rendered (gives max reading room).
1300 - var $chatBoxDone = getElement(botId, 'chat-box');
1301 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1302 - if ($lastUserMsgDone.length) {
1303 - scrollElementToTop($lastUserMsgDone, botId);
1304 - }
1305 -
1306 - if (callback) {
1307 - callback(accumulatedContent);
1308 - }
1309 - return;
1310 - }
1311 -
1312 - buffer += decoder.decode(value, { stream: true });
1313 - const lines = buffer.split('\n');
1314 - buffer = lines.pop() || '';
1315 -
1316 - for (const line of lines) {
1317 - if (line.startsWith('data: ')) {
1318 - const data = line.substring(6);
1319 -
1320 - if (data === '[DONE]') {
1321 - if (!accumulatedContent) {
1322 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1323 - callMxChat(message, callback, botId);
1324 - return;
1325 - }
1326 -
1327 - // Re-enable chat input after streaming completes
1328 - enableChatInput(botId);
1329 -
1330 - // Render any server-pushed appendix html (e.g. the
1331 - // YouTube embed) as its own bot bubble below the
1332 - // streamed text — mirrors how it is saved in the
1333 - // transcript, so history replays identically.
1334 - if (pendingAppendHtml) {
1335 - appendMessage("bot", "", pendingAppendHtml, [], false, botId);
1336 - pendingAppendHtml = '';
1337 - }
1338 -
1339 - // Scroll the user's last message to the top now
1340 - // that the bot's full reply has rendered.
1341 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1342 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1343 - if ($lastUserMsgStreamDone.length) {
1344 - scrollElementToTop($lastUserMsgStreamDone, botId);
1345 - }
1346 -
1347 - if (callback) {
1348 - callback(accumulatedContent);
1349 - }
1350 - return;
1351 - }
1352 -
1353 - try {
1354 - const json = JSON.parse(data);
1355 -
1356 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1357 - if (json.chat_mode) {
1358 - updateChatModeIndicator(json.chat_mode, botId);
1359 - }
1360 -
1361 - // Handle testing data
1362 - if (json.testing_data && !testingDataReceived) {
1363 - if (window.mxchatTestPanelInstance) {
1364 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1365 - testingDataReceived = true;
1366 - }
1367 - }
1368 - // Handle content streaming
1369 - else if (json.content) {
1370 - streamingStarted = true;
1371 - accumulatedContent += json.content;
1372 - updateStreamingMessage(accumulatedContent, botId);
1373 - }
1374 - // Stash appendix html (e.g. video embed) for [DONE]
1375 - else if (json.append_html) {
1376 - pendingAppendHtml = json.append_html;
1377 - }
1378 - // Server-side final pass changed the assembled text
1379 - // (ffef6f: dead-link stripping) — swap the rendered
1380 - // bubble for the validated version. Arrives at most
1381 - // once, just before [DONE].
1382 - else if (json.replace_content) {
1383 - streamingStarted = true;
1384 - accumulatedContent = json.replace_content;
1385 - updateStreamingMessage(accumulatedContent, botId);
1386 - }
1387 - // Handle complete response in stream (fallback response)
1388 - else if (json.text || json.message || json.html) {
1389 - handleNonStreamResponse(json, callback, botId);
1390 - return;
1391 - }
1392 - // Handle errors
1393 - else if (json.error) {
1394 -
1395 - // Get error message from various possible fields
1396 - let errorMessage = json.error_message || json.message || json.text ||
1397 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1398 -
1399 - // Re-enable chat input on error
1400 - enableChatInput(botId);
1401 -
1402 - // Display the error directly in the chat
1403 - replaceLastMessage("bot", errorMessage, '', [], botId);
1404 -
1405 - if (callback) {
1406 - callback(errorMessage);
1407 - }
1408 - return;
1409 - }
1410 - } catch (e) {
1411 - // SSE data parsing error - silently continue
1412 - }
1413 - }
1414 - }
1415 -
1416 - processStream();
1417 - }).catch(streamError => {
1418 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1419 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1420 - callMxChat(message, callback, botId);
1421 - });
1422 - }
1423 -
1424 - processStream();
1425 - })
1426 - .catch(error => {
1427 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1428 - // Check if we have server error data with chat mode
1429 - if (error && error.isServerError && error.data) {
1430 - // Check for chat mode in error data
1431 - if (error.data.chat_mode) {
1432 - updateChatModeIndicator(error.data.chat_mode, botId);
1433 - }
1434 -
1435 - handleNonStreamResponse(error.data, callback, botId);
1436 - } else {
1437 - // Only fall back to regular call if we don't have any response data
1438 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1439 - callMxChat(message, callback, botId);
319 +
320 + // Add images if provided
321 + if (images && images.length > 0) {
322 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
323 + images.forEach(img => {
324 + // Ensure image URLs and titles are properly escaped
325 + const safeTitle = sanitizeUserInput(img.title);
326 + const safeUrl = encodeURI(img.image_url);
327 + const safeThumbnail = encodeURI(img.thumbnail_url);
328 +
329 + fullMessage += `
330 + <div style="margin-bottom: 10px;">
331 + <strong>${safeTitle}</strong><br>
332 + <a href="${safeUrl}" target="_blank">
333 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
334 + </a>
335 + </div>`;
336 + });
337 + fullMessage += '</div>';
1440 338 }
1441 - });
1442 - }); // refreshNonceIfNeeded
1443 -}
1444 -
1445 -// Helper function to handle non-streaming responses
1446 -function handleNonStreamResponse(data, callback, botId) {
1447 - botId = botId || 'default';
1448 -
1449 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1450 - if (data.chat_mode) {
1451 - updateChatModeIndicator(data.chat_mode, botId);
1452 - }
1453 -
1454 - // Also check in data property if response is wrapped
1455 - if (data.data && data.data.chat_mode) {
1456 - updateChatModeIndicator(data.data.chat_mode, botId);
1457 - }
1458 -
1459 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1460 - // This prevents a visual gap between thinking dots disappearing and content appearing
1461 -
1462 - // SECURITY FIX: Check for errors FIRST
1463 - if (data.success === false || (data.data && data.data.error_message)) {
1464 - let errorMessage = "";
1465 - let errorCode = "";
1466 -
1467 - // Check various possible error locations
1468 - if (data.data && data.data.error_message) {
1469 - errorMessage = data.data.error_message;
1470 - errorCode = data.data.error_code || "";
1471 - } else if (data.error_message) {
1472 - errorMessage = data.error_message;
1473 - errorCode = data.error_code || "";
1474 - } else if (data.message) {
1475 - errorMessage = data.message;
1476 - } else if (typeof data.data === 'string') {
1477 - errorMessage = data.data;
1478 - } else {
1479 - errorMessage = "An error occurred. Please try again or contact support.";
1480 - }
1481 -
1482 - // Handle session reset action (IP changed, session expired, etc.)
1483 - // Silent reset — keep chat UI intact, just get a new session and retry
1484 - if (data.data && data.data.action === 'reset_session') {
1485 - MxChatInstances.silentResetSession(botId);
1486 - // Re-send the original message with the new session (user message is already displayed)
1487 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1488 - if (originalMessage) {
1489 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1490 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
1491 - if (shouldUseStreaming(currentModel)) {
1492 - callMxChatStream(originalMessage, callback, botId);
1493 - } else {
1494 - callMxChat(originalMessage, callback, botId);
1495 - }
339 +
340 + // Append HTML content if provided
341 + if (messageHtml && sender !== "user") {
342 + fullMessage += '<br><br>' + messageHtml;
1496 343 }
1497 - return;
1498 - }
1499 -
1500 - // Format user-friendly error message
1501 - let displayMessage = errorMessage;
1502 - if (mxchatChat.is_admin) {
1503 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1504 - }
1505 -
1506 - replaceLastMessage("bot", displayMessage, '', [], botId);
1507 -
1508 - if (callback) {
1509 - callback('');
1510 - }
1511 - return; // Exit early for errors
1512 - }
1513 -
1514 - // Check for live agent response
1515 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1516 - removeThinkingDots(botId);
1517 - // Also remove any leftover bot-message that lost its temporary-message class
1518 - var $chatBox = getElement(botId, 'chat-box');
1519 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1520 - updateChatModeIndicator('agent', botId);
1521 - enableChatInput(botId);
1522 - if (callback) {
1523 - callback('');
1524 - }
1525 - return;
1526 - }
1527 -
1528 - // Handle different response formats
1529 - if (data.text || data.html || data.message) {
1530 -
1531 - // Apply response hooks
1532 - if (data.text && typeof customMxChatFilter === 'function') {
1533 - data.text = customMxChatFilter(data.text, "response");
1534 - }
1535 - if (data.message && typeof customMxChatFilter === 'function') {
1536 - data.message = customMxChatFilter(data.message, "response");
1537 - }
1538 -
1539 - // Display the response
1540 - if (data.text && data.html) {
1541 - replaceLastMessage("bot", data.text, data.html, [], botId);
1542 - } else if (data.text) {
1543 - replaceLastMessage("bot", data.text, '', [], botId);
1544 - } else if (data.html) {
1545 - replaceLastMessage("bot", "", data.html, [], botId);
1546 - } else if (data.message) {
1547 - replaceLastMessage("bot", data.message, '', [], botId);
1548 - }
1549 - }
1550 -
1551 - // Handle other response properties
1552 - if (data.data && data.data.filename) {
1553 - showActivePdf(data.data.filename, botId);
1554 - var instance = MxChatInstances.get(botId);
1555 - instance.activePdfFile = data.data.filename;
1556 - }
1557 -
1558 - if (data.redirect_url) {
1559 - setTimeout(() => {
1560 - window.location.href = data.redirect_url;
1561 - }, 1500);
1562 - }
1563 -
1564 - // Ensure chat input is re-enabled (safety net for edge cases)
1565 - enableChatInput(botId);
1566 -
1567 - if (callback) {
1568 - callback(data.text || data.message || '');
1569 - }
1570 -}
1571 -
1572 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1573 -function updateChatModeIndicator(mode, botId) {
1574 - botId = botId || 'default';
1575 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1576 - if (indicator) {
1577 - const oldText = indicator.textContent;
1578 -
1579 - if (mode === 'agent') {
1580 - indicator.textContent = 'Live Agent';
1581 - startPolling(botId);
1582 - } else {
1583 - // Everything else is AI mode
1584 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1585 - indicator.textContent = customAiText;
1586 - stopPolling(botId);
1587 - }
1588 -
1589 - // Force immediate DOM update and reflow
1590 - if (oldText !== indicator.textContent) {
1591 - // Force a reflow to ensure the change is visible immediately
1592 - indicator.style.display = 'none';
1593 - indicator.offsetHeight; // Trigger reflow
1594 - indicator.style.display = '';
1595 -
1596 - // Double-check after a brief moment to ensure the change stuck
1597 - setTimeout(() => {
1598 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1599 - indicator.textContent = 'Live Agent';
1600 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1601 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1602 - indicator.textContent = customAiText;
1603 - }
1604 - }, 50);
1605 - }
1606 - }
1607 -}
1608 -
1609 -// Function to update message during streaming
1610 -function updateStreamingMessage(content, botId) {
1611 - botId = botId || 'default';
1612 -
1613 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1614 - if (typeof customMxChatFilter === 'function') {
1615 - content = customMxChatFilter(content, "response");
1616 - }
1617 -
1618 - const formattedContent = linkify(content);
1619 -
1620 - // Find the temporary message in this bot's chat box
1621 - var $chatBox = getElement(botId, 'chat-box');
1622 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1623 -
1624 - if (tempMessage.length) {
1625 - // aria-busy=true for the whole stream: the bubble is rewritten on
1626 - // every chunk, and without busy a polite live region announces those
1627 - // rewrites continuously. Flipped false once the reply is final, so
1628 - // assistive tech announces the completed message ONCE (plan 67f126).
1629 - if (tempMessage.attr('aria-busy') !== 'true') {
1630 - tempMessage.attr('aria-busy', 'true');
1631 - }
1632 - // Update existing message
1633 - tempMessage.html(formattedContent);
1634 - } else {
1635 - // Create new temporary message if it doesn't exist
1636 - appendMessage("bot", content, '', [], true, botId);
1637 - }
1638 -}
1639 -
1640 -function isStreamingSupported(model) {
1641 - if (!model) return false;
1642 -
1643 - const modelPrefix = model.split('-')[0].toLowerCase();
1644 -
1645 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1646 - const isSupported = modelPrefix === 'gpt' ||
1647 - modelPrefix === 'o1' ||
1648 - modelPrefix === 'claude' ||
1649 - modelPrefix === 'grok' ||
1650 - modelPrefix === 'deepseek' ||
1651 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1652 344
1653 - return isSupported;
1654 -}
1655 -
1656 -// Update the event handlers to use the correct function names (using event delegation)
1657 -// Use class-based selectors for multi-instance support
1658 -$(document).on('click', '.send-button', function() {
1659 - var botId = getBotIdFromElement(this);
1660 - // While a response is streaming the button is a Stop control.
1661 - if (this.classList.contains('mxchat-stop-mode')) {
1662 - // Same click that just started this stream (an add-on's direct handler
1663 - // ran before this delegated one) — not a Stop press. See
1664 - // mxchatShowStopButton for the full story (plan-4bba64).
1665 - if (this.__mxchatStopJustShown) return;
1666 - mxchatStopStreaming(botId);
1667 - return;
1668 - }
1669 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1670 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1671 - disableChatInput(botId);
1672 - }
1673 - sendMessage(botId);
1674 -});
1675 -
1676 -// Override enter key handler (using event delegation)
1677 -$(document).on('keypress', '.chat-input', function(e) {
1678 - if (e.which == 13 && !e.shiftKey) {
1679 - e.preventDefault();
1680 - var botId = getBotIdFromElement(this);
1681 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1682 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1683 - disableChatInput(botId);
1684 - }
1685 - sendMessage(botId);
1686 - }
1687 -});
1688 -
1689 -// Chat input character counter + soft limit feedback (plan 7091a2).
1690 -// Language-neutral: numbers + color only, no translatable strings. The counter
1691 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1692 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1693 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1694 -function mxchatUpdateCharCounter(inputEl) {
1695 - if (!inputEl || !inputEl.closest) return;
1696 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1697 - var container = inputEl.closest('.input-container');
1698 - if (!container || !max || max <= 0) return;
1699 - var counter = container.querySelector('.mxchat-char-counter');
1700 - if (!counter) return;
1701 - var len = inputEl.value.length;
1702 - var ratio = len / max;
1703 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1704 - var cur = counter.querySelector('.mxchat-char-counter-current');
1705 - if (cur) cur.textContent = len;
1706 - var warn = ratio >= nearThreshold && len < max;
1707 - var full = len >= max;
1708 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1709 - counter.classList.toggle('is-warn', warn);
1710 - counter.classList.toggle('is-full', full);
1711 - container.classList.toggle('mxchat-input-near-limit', warn);
1712 - container.classList.toggle('mxchat-input-at-limit', full);
1713 -}
1714 -
1715 -function mxchatBumpInput(inputEl) {
1716 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1717 - if (!container) return;
1718 - container.classList.remove('mxchat-input-bump');
1719 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1720 - container.classList.add('mxchat-input-bump');
1721 - clearTimeout($(container).data('mxchatBumpTimeout'));
1722 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1723 - $(container).data('mxchatBumpTimeout', t);
1724 -}
1725 -
1726 -// Live counter update on every input.
1727 -$(document).on('input', '.chat-input', function() {
1728 - mxchatUpdateCharCounter(this);
1729 -});
1730 -
1731 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1732 -// rejected at the cap (maxlength silently swallows it otherwise).
1733 -$(document).on('keydown', '.chat-input', function(e) {
1734 - var max = parseInt(this.getAttribute('maxlength'), 10);
1735 - if (!max || max <= 0 || this.value.length < max) return;
1736 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1737 - // A single printable char with no selection to overwrite WILL be rejected.
1738 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1739 - mxchatBumpInput(this);
1740 - }
1741 -});
1742 -
1743 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1744 -$(document).on('paste', '.chat-input', function() {
1745 - var el = this;
1746 - var max = parseInt(el.getAttribute('maxlength'), 10);
1747 - if (!max || max <= 0) return;
1748 - setTimeout(function() {
1749 - mxchatUpdateCharCounter(el);
1750 - if (el.value.length >= max) mxchatBumpInput(el);
1751 - }, 0);
1752 -});
1753 -
1754 -// Builds the list of overflow-menu items for a given bot.
1755 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1756 -function mxchatGetHeaderMenuItems(botId) {
1757 - var items = [];
1758 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1759 -
1760 - // The `print_button_*` keys still gate this item for back-compat with
1761 - // existing user options. The action is now a transcript download, not print.
1762 - if (settings.print_button_enabled === 'on') {
1763 - items.push({
1764 - id: 'download-transcript',
1765 - label: settings.print_button_label || 'Download Transcript',
1766 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1767 - action: function() {
1768 - mxchatDownloadTranscript(botId);
345 + messageDiv.html(fullMessage);
346 +
347 + if (isTemporary) {
348 + messageDiv.addClass('temporary-message');
1769 349 }
1770 - });
1771 - }
1772 -
1773 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1774 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1775 - // without the site owner disabling chat persistence globally. Default OFF;
1776 - // gated by the reset_chat_enabled option. plan ac2e81.
1777 - if (settings.reset_chat_enabled === 'on') {
1778 - items.push({
1779 - id: 'reset-chat',
1780 - label: settings.reset_chat_label || 'Start new chat',
1781 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1782 - action: function() {
1783 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1784 - if (window.confirm(confirmMsg)) {
1785 - MxChatInstances.resetChatSession(botId);
350 +
351 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
352 + if (sender === "bot") {
353 + const lastUserMessage = $('#chat-box').find('.user-message').last();
354 + if (lastUserMessage.length) {
355 + scrollElementToTop(lastUserMessage);
356 + }
1786 357 }
358 + });
359 +
360 + if (messageText.id) {
361 + lastSeenMessageId = messageText.id;
362 + hideNotification();
1787 363 }
1788 - });
1789 - }
1790 -
1791 - return items;
1792 -}
1793 -
1794 -// Builds a clean markdown transcript of the current conversation and triggers
1795 -// a file download. Used by the "Download Transcript" menu item.
1796 -function mxchatDownloadTranscript(botId) {
1797 - var $chatBox = getElement(botId, 'chat-box');
1798 - if (!$chatBox || !$chatBox.length) return;
1799 -
1800 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1801 - var headerTitle = settings.print_header_title || 'Chat transcript';
1802 - var now = new Date();
1803 - var stamp = now.toLocaleString();
1804 -
1805 - var lines = [];
1806 - lines.push('# ' + headerTitle);
1807 - lines.push('');
1808 - lines.push('Exported: ' + stamp);
1809 - lines.push('');
1810 - lines.push('---');
1811 - lines.push('');
1812 -
1813 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1814 - var $msg = $(this);
1815 - // Skip thinking placeholders and any in-flight temporary messages.
1816 - if ($msg.find('.thinking-dots').length) return;
1817 - if ($msg.hasClass('temporary-message')) return;
1818 -
1819 - var sender;
1820 - if ($msg.hasClass('user-message')) sender = 'User';
1821 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1822 - else sender = 'AI Agent';
1823 -
1824 - // Strip interactive UI from the cloned message so we get the conversation text.
1825 - var $clone = $msg.clone();
1826 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1827 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1828 - if (!text) return;
1829 -
1830 - lines.push('**' + sender + '**');
1831 - lines.push('');
1832 - lines.push(text);
1833 - lines.push('');
1834 - });
1835 -
1836 - var content = lines.join('\n');
1837 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1838 - var fname = 'mxchat-transcript-' + iso + '.md';
1839 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1840 - var url = URL.createObjectURL(blob);
1841 - var a = document.createElement('a');
1842 - a.href = url;
1843 - a.download = fname;
1844 - a.style.display = 'none';
1845 - document.body.appendChild(a);
1846 - a.click();
1847 - setTimeout(function() {
1848 - if (a.parentNode) a.parentNode.removeChild(a);
1849 - URL.revokeObjectURL(url);
1850 - }, 100);
1851 -}
1852 -
1853 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1854 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1855 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1856 -function mxchatSyncMenuColors(botId, $wrap) {
1857 - if (!$wrap || !$wrap.length) return;
1858 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1859 - if (!$bot.length) return;
1860 - var cs = window.getComputedStyle($bot[0]);
1861 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1862 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1863 - }
1864 - // Bot text color usually lives on a child div, not .bot-message itself.
1865 - var $textChild = $bot.find('[style*="color"]').first();
1866 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1867 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1868 -}
1869 -
1870 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1871 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1872 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1873 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1874 -// a rebuild before init (never happens, but harmless) just skips it.
1875 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1876 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1877 - var $menu = $wrap.find('.mxchat-header-menu');
1878 - var items = mxchatGetHeaderMenuItems(botId);
1879 -
1880 - $menu.empty();
1881 -
1882 - if (!items.length) {
1883 - $trigger.hide();
1884 - $menu.hide();
1885 - return;
1886 - }
1887 -
1888 - // Clear any inline display:none a previous zero-item render left behind —
1889 - // open/close visibility is governed by the hidden prop + is-open class.
1890 - $trigger.css('display', '');
1891 - $menu.css('display', '');
1892 -
1893 - items.forEach(function(item, idx) {
1894 - var $btn = $('<button>', {
1895 - type: 'button',
1896 - 'class': 'mxchat-menu-item',
1897 - 'role': 'menuitem',
1898 - 'tabindex': '-1',
1899 - 'data-menu-id': item.id,
1900 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1901 - '<span class="mxchat-menu-item-label"></span>'
1902 - });
1903 - $btn.find('.mxchat-menu-item-label').text(item.label);
1904 - $btn.on('click', function(e) {
1905 - e.preventDefault();
1906 - e.stopPropagation();
1907 - if (closeMenuFn) closeMenuFn();
1908 - try { item.action(); } catch (err) { /* no-op */ }
1909 - });
1910 - $menu.append($btn);
1911 - });
1912 -}
1913 -
1914 -// Re-render every menu on the page after a dynamic-settings merge
1915 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1916 -// swapping items under the user mid-interaction yanks focus — and the
1917 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1918 -function mxchatRebuildHeaderMenus() {
1919 - $('.mxchat-header-menu-wrap').each(function() {
1920 - var $wrap = $(this);
1921 - var botId = $wrap.data('bot-id');
1922 - if (!botId) return;
1923 - if (!$wrap.data('mxchatMenuReady')) {
1924 - mxchatInitHeaderMenu(botId);
1925 - return;
364 + } catch (error) {
365 + console.error("Error rendering message:", error);
1926 366 }
1927 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1928 - $wrap.data('mxchatMenuRebuildPending', true);
1929 - return;
1930 - }
1931 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1932 - });
1933 -}
1934 -
1935 -// One-time per-widget init: renders menu items, wires open/close,
1936 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1937 -// trigger. Wiring happens even when there are zero items at init, so a
1938 -// later dynamic-settings rebuild that adds items has a working trigger.
1939 -function mxchatInitHeaderMenu(botId) {
1940 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1941 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1942 -
1943 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1944 - var $menu = $wrap.find('.mxchat-header-menu');
1945 -
1946 - // Initial color sync — covers normal page load.
1947 - mxchatSyncMenuColors(botId, $wrap);
1948 -
1949 - function openMenu() {
1950 - // Re-sync each open in case the active theme changed since init.
1951 - mxchatSyncMenuColors(botId, $wrap);
1952 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1953 - $trigger.attr('aria-expanded', 'true');
1954 - // Focus the first item for keyboard users
1955 - setTimeout(function() {
1956 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1957 - }, 0);
1958 367 }
1959 - function closeMenu(returnFocus) {
1960 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1961 - $trigger.attr('aria-expanded', 'false');
1962 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1963 - if (returnFocus) $trigger.trigger('focus');
1964 - // A dynamic-settings rebuild that arrived while the menu was open
1965 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1966 - if ($wrap.data('mxchatMenuRebuildPending')) {
1967 - $wrap.removeData('mxchatMenuRebuildPending');
1968 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1969 - }
1970 - }
1971 -
1972 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1973 - // click-to-collapse handler does not fire.
1974 - $trigger.on('click', function(e) {
1975 - e.preventDefault();
1976 - e.stopPropagation();
1977 - if ($menu.hasClass('is-open')) closeMenu();
1978 - else openMenu();
1979 - });
1980 -
1981 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1982 - $menu.on('click', function(e) {
1983 - e.stopPropagation();
1984 - });
1985 -
1986 - // Outside click closes the menu.
1987 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1988 - if (!$menu.hasClass('is-open')) return;
1989 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1990 - closeMenu();
1991 - });
1992 -
1993 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1994 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1995 - var $items = $menu.find('.mxchat-menu-item');
1996 - var idx = $items.index(this);
1997 - if (e.key === 'Escape') {
1998 - e.preventDefault();
1999 - closeMenu(true);
2000 - } else if (e.key === 'ArrowDown') {
2001 - e.preventDefault();
2002 - var $next = $items.eq((idx + 1) % $items.length);
2003 - $items.attr('tabindex', '-1');
2004 - $next.attr('tabindex', '0').trigger('focus');
2005 - } else if (e.key === 'ArrowUp') {
2006 - e.preventDefault();
2007 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
2008 - $items.attr('tabindex', '-1');
2009 - $prev.attr('tabindex', '0').trigger('focus');
2010 - } else if (e.key === 'Enter' || e.key === ' ') {
2011 - e.preventDefault();
2012 - $(this).trigger('click');
2013 - }
2014 - });
2015 - $trigger.on('keydown', function(e) {
2016 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
2017 - e.preventDefault();
2018 - closeMenu(true);
2019 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
2020 - e.preventDefault();
2021 - openMenu();
2022 - }
2023 - });
2024 -
2025 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
2026 - // then do the initial item render.
2027 - $wrap.data('mxchatMenuClose', closeMenu);
2028 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
2029 -
2030 - $wrap.data('mxchatMenuReady', true);
2031 -}
2032 -
2033 -// Initialize header menus for every rendered widget on DOM ready.
2034 -$(function() {
2035 - $('.mxchat-header-menu-wrap').each(function() {
2036 - var botId = $(this).data('bot-id');
2037 - if (botId) mxchatInitHeaderMenu(botId);
2038 - });
2039 -
2040 - // Embedded (non-floating) widgets are open from the moment the page
2041 - // renders — refresh dynamic settings at init (plan-32db95). Floating
2042 - // widgets refresh on first launcher open instead.
2043 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
2044 - return !$(this).closest('.floating-chatbot').length;
2045 - }).length > 0;
2046 - if (hasEmbeddedWidget) {
2047 - mxchatRefreshDynamicSettings();
2048 - }
2049 -});
2050 -
2051 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
2052 - try {
2053 - // Determine styles based on sender type
2054 - let messageClass, bgColor, fontColor;
2055 -
368 +
369 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
370 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
371 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
372 +
373 + // Determine styles
374 + let bgColor, fontColor;
2056 375 if (sender === "user") {
2057 - messageClass = "user-message";
2058 376 bgColor = userMessageBgColor;
2059 377 fontColor = userMessageFontColor;
2060 - // Only sanitize user input
2061 - messageText = sanitizeUserInput(messageText);
2062 378 } else if (sender === "agent") {
2063 - messageClass = "agent-message";
2064 379 bgColor = liveAgentMessageBgColor;
2065 380 fontColor = liveAgentMessageFontColor;
2066 381 } else {
2067 - messageClass = "bot-message";
2068 382 bgColor = botMessageBgColor;
2069 383 fontColor = botMessageFontColor;
2070 384 }
2071 -
2072 - const messageDiv = $('<div>')
2073 - .addClass(messageClass)
2074 - .attr('dir', 'auto');
2075 -
2076 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2077 - var skipColors = shouldSkipInlineColors(botId);
2078 - if (skipColors) {
2079 - messageDiv.css({
2080 - 'margin-bottom': '1em'
2081 - });
2082 - } else {
2083 - messageDiv.css({
2084 - 'background': bgColor,
2085 - 'color': fontColor,
2086 - 'margin-bottom': '1em'
2087 - });
385 +
386 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
387 + if (responseHtml) {
388 + fullMessage += '<br><br>' + responseHtml;
2088 389 }
2089 -
2090 - // Process the message content - always run linkify to convert markdown
2091 - // links and format text. linkify() handles existing HTML safely via
2092 - // negative lookaheads that skip URLs already inside <a> tags.
2093 - let fullMessage = linkify(messageText);
2094 -
2095 - // Add images if provided
2096 - if (images && images.length > 0) {
2097 - fullMessage += '<div class="image-gallery" dir="auto">';
390 +
391 + if (images.length > 0) {
392 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
2098 393 images.forEach(img => {
2099 - const safeTitle = sanitizeUserInput(img.title);
2100 - const safeUrl = encodeURI(img.image_url);
2101 - const safeThumbnail = encodeURI(img.thumbnail_url);
2102 -
2103 394 fullMessage += `
2104 395 <div style="margin-bottom: 10px;">
2105 - <strong>${safeTitle}</strong><br>
2106 - <a href="${safeUrl}" target="_blank">
2107 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
396 + <strong>${img.title}</strong><br>
397 + <a href="${img.image_url}" target="_blank">
398 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2108 399 </a>
2109 400 </div>`;
2110 401 });
2111 402 fullMessage += '</div>';
2112 403 }
2113 -
2114 - // Append HTML content if provided
2115 - if (messageHtml && sender !== "user") {
2116 - // Only add line breaks if there's actual text content before the HTML
2117 - if (fullMessage && fullMessage.trim()) {
2118 - fullMessage += '<br><br>' + messageHtml;
2119 - } else {
2120 - fullMessage = messageHtml;
2121 - }
2122 - }
2123 -
2124 - messageDiv.html(fullMessage);
2125 -
2126 - if (isTemporary) {
2127 - // In-flight bubble: hold aria-busy so the live region stays quiet
2128 - // until the content is finalized (plan 67f126).
2129 - messageDiv.addClass('temporary-message').attr('aria-busy', 'true');
2130 - }
2131 -
2132 - // Append to the correct chatbot instance's chat-box
2133 - var $chatBox = getElement(botId, 'chat-box');
2134 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2135 - // FIXED: Use event delegation for link tracking
2136 - if (sender === "bot" || sender === "agent") {
2137 - attachLinkTracking(messageDiv, messageText, botId);
2138 - }
2139 -
2140 - if (sender === "bot") {
2141 - const lastUserMessage = $chatBox.find('.user-message').last();
2142 - if (lastUserMessage.length) {
2143 - scrollElementToTop(lastUserMessage, botId);
2144 - }
2145 - }
2146 -
2147 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2148 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2149 - }
2150 - });
2151 -
2152 - if (messageText.id) {
2153 - var instance = MxChatInstances.get(botId);
2154 - instance.lastSeenMessageId = messageText.id;
2155 - hideNotification(botId);
2156 - }
2157 - } catch (error) {
2158 - // Error rendering message - silently continue
2159 - }
2160 -}
2161 -
2162 -// Helper function to attach link tracking with proper event handling
2163 -function attachLinkTracking(messageDiv, messageText, botId) {
2164 - botId = botId || 'default';
2165 - // Use a slight delay to ensure DOM is ready
2166 - setTimeout(function() {
2167 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2168 -
2169 - links.each(function() {
2170 - const $link = $(this);
2171 - const originalHref = $link.attr('href');
2172 -
2173 - // Mark as tracked to avoid duplicate handlers
2174 - $link.attr('data-tracked', 'true');
2175 -
2176 - // Only track external URLs
2177 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2178 - // Remove any existing click handlers first
2179 - $link.off('click.tracking');
2180 -
2181 - // Add new click handler with namespace
2182 - $link.on('click.tracking', function(e) {
2183 - e.preventDefault();
2184 - e.stopPropagation();
2185 -
2186 - const messageContext = typeof messageText === 'string'
2187 - ? messageText.substring(0, 200)
2188 - : '';
2189 -
2190 - // Track the click
2191 - $.ajax({
2192 - url: mxchatChat.ajax_url,
2193 - type: 'POST',
2194 - data: {
2195 - action: 'mxchat_track_url_click',
2196 - session_id: getChatSession(botId),
2197 - url: originalHref,
2198 - message_context: messageContext,
2199 - nonce: mxchatChat.nonce
2200 - },
2201 - complete: function() {
2202 - // Always redirect, even if tracking fails
2203 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2204 - window.open(originalHref, '_blank');
2205 - } else {
2206 - window.location.href = originalHref;
404 +
405 + if (lastMessageDiv.length) {
406 + lastMessageDiv.fadeOut(200, function() {
407 + $(this)
408 + .html(fullMessage)
409 + .removeClass('bot-message user-message')
410 + .addClass(messageClass)
411 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
412 + .css({
413 + 'background-color': bgColor,
414 + 'color': fontColor,
415 + })
416 + .removeClass('temporary-message')
417 + .fadeIn(200, function() {
418 + if (sender === "bot" || sender === "agent") {
419 + const lastUserMessage = $('#chat-box').find('.user-message').last();
420 + if (lastUserMessage.length) {
421 + scrollElementToTop(lastUserMessage);
2207 422 }
423 + // Show notification if chat is hidden
424 + if ($('#floating-chatbot').hasClass('hidden')) {
425 + showNotification();
426 + }
2208 427 }
2209 428 });
2210 -
2211 - return false; // Extra insurance to prevent default
2212 - });
2213 - }
2214 - });
2215 - }, 100); // Small delay to ensure DOM is ready
2216 -}
2217 -
2218 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2219 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2220 - var $chatBox = getElement(botId, 'chat-box');
2221 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2222 -
2223 - // Determine styles
2224 - let bgColor, fontColor;
2225 - if (sender === "user") {
2226 - bgColor = userMessageBgColor;
2227 - fontColor = userMessageFontColor;
2228 - } else if (sender === "agent") {
2229 - bgColor = liveAgentMessageBgColor;
2230 - fontColor = liveAgentMessageFontColor;
2231 - } else {
2232 - bgColor = botMessageBgColor;
2233 - fontColor = botMessageFontColor;
2234 - }
2235 -
2236 - // Always run linkify to convert markdown links and format text.
2237 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2238 - // to avoid double-processing URLs that are already inside <a> tags).
2239 - var fullMessage = linkify(responseText);
2240 -
2241 - if (responseHtml) {
2242 - // Only add line breaks if there's actual text content before the HTML
2243 - if (fullMessage && fullMessage.trim()) {
2244 - fullMessage += '<br><br>' + responseHtml;
429 + });
2245 430 } else {
2246 - fullMessage = responseHtml;
431 + appendMessage(sender, responseText, responseHtml, images);
2247 432 }
2248 433 }
434 +
435 + function appendThinkingMessage() {
436 + // Remove any existing thinking dots first
437 + $('.thinking-dots').remove();
2249 438
2250 - if (images.length > 0) {
2251 - fullMessage += '<div class="image-gallery" dir="auto">';
2252 - images.forEach(img => {
2253 - fullMessage += `
2254 - <div style="margin-bottom: 10px;">
2255 - <strong>${img.title}</strong><br>
2256 - <a href="${img.image_url}" target="_blank">
2257 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2258 - </a>
2259 - </div>`;
2260 - });
2261 - fullMessage += '</div>';
2262 - }
2263 -
2264 - if (lastMessageDiv.length) {
2265 - // Replace content immediately to prevent visual gap between thinking dots and response
2266 - // aria-busy released AFTER the final content is set, so the live region
2267 - // announces the finished message once (plan 67f126).
2268 - lastMessageDiv
2269 - .html(fullMessage)
2270 - .removeClass('bot-message user-message temporary-message')
2271 - .addClass(messageClass)
2272 - .attr('dir', 'auto')
2273 - .attr('aria-busy', 'false');
2274 -
2275 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2276 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2277 - if (!skipColors) {
2278 - lastMessageDiv.css({
2279 - 'background-color': bgColor,
2280 - 'color': fontColor,
2281 - });
2282 - }
2283 -
2284 - // Handle link tracking and scroll
2285 - if (sender === "bot" || sender === "agent") {
2286 - attachLinkTracking(lastMessageDiv, responseText, botId);
2287 -
2288 - const lastUserMessage = $chatBox.find('.user-message').last();
2289 - if (lastUserMessage.length) {
2290 - scrollElementToTop(lastUserMessage, botId);
2291 - }
2292 - // Show notification if chat is hidden
2293 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2294 - if ($floatingChatbot.hasClass('hidden')) {
2295 - showNotification(botId);
2296 - }
2297 - }
2298 -
2299 - // Re-enable chat input after response is displayed
2300 - enableChatInput(botId);
2301 -
2302 - if (sender === "bot" || sender === "agent") {
2303 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2304 - }
2305 - } else {
2306 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2307 - // Re-enable chat input after response is displayed
2308 - enableChatInput(botId);
2309 - }
2310 -}
2311 -
2312 -
2313 - function appendThinkingMessage(botId) {
2314 - botId = botId || 'default';
2315 -
2316 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2317 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2318 - if (indicator && indicator.textContent === 'Live Agent') {
2319 - return;
2320 - }
2321 -
2322 - var $chatBox = getElement(botId, 'chat-box');
2323 -
2324 - // Remove any existing thinking dots in this bot's chat first
2325 - $chatBox.find('.thinking-dots').remove();
2326 -
2327 - // Check if we should skip inline colors (AI theme is active)
2328 - var skipColors = shouldSkipInlineColors(botId);
2329 -
2330 439 // Retrieve the bot message font color and background color
2331 440 var botMessageFontColor = mxchatChat.bot_message_font_color;
2332 441 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2333 442
2334 - // Build thinking dots HTML - skip inline colors if AI theme is active
2335 - // The dots are decorative; the sr-only span is what the live region
2336 - // announces for the waiting state (plan 67f126). Server-localized
2337 - // string — safe to inject (esc_html__ output, no user content).
2338 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2339 - var srThinking = mxchatChat.thinking_announcement || 'Assistant is typing';
2340 - var thinkingHtml = '<span class="sr-only">' + srThinking + '</span>' +
2341 - '<div class="thinking-dots-container" aria-hidden="true">' +
443 +
444 + var thinkingHtml = '<div class="thinking-dots-container">' +
2342 445 '<div class="thinking-dots">' +
2343 - '<span class="dot"' + dotStyle + '></span>' +
2344 - '<span class="dot"' + dotStyle + '></span>' +
2345 - '<span class="dot"' + dotStyle + '></span>' +
446 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
447 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
448 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2346 449 '</div>' +
2347 450 '</div>';
2348 451
2349 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2350 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2351 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2352 - scrollToBottom(botId);
452 + // Append the thinking dots to the chat container (or within the temporary message div)
453 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
454 + scrollToBottom();
2353 455 }
456 +
457 + function removeThinkingDots() {
458 + $('.thinking-dots').closest('.temporary-message').remove();
459 + }
2354 460
2355 - function removeThinkingDots(botId) {
2356 - botId = botId || 'default';
2357 - var $chatBox = getElement(botId, 'chat-box');
2358 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2359 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2360 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2361 - }
2362 461
2363 462 // ====================================
2364 463 // TEXT FORMATTING & PROCESSING
2365 464 // ====================================
@@ -2364,332 +463,82 @@
2364 463 // TEXT FORMATTING & PROCESSING
2365 464 // ====================================
2366 465
2367 466 function linkify(inputText) {
2368 - if (!inputText) {
2369 - return '';
2370 - }
467 + if (!inputText) return '';
468 +
469 + // Process markdown headers
470 + let processedText = formatMarkdownHeaders(inputText);
471 +
472 + // Process markdown links
473 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
474 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
475 + const safeUrl = encodeURI(url);
476 + const safeText = sanitizeUserInput(text);
477 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
478 + });
2371 479
2372 - // Helper function to check if URL is already encoded
2373 - function isUrlEncoded(url) {
2374 - // Check for % followed by exactly 2 hex digits
2375 - return /%[0-9a-fA-F]{2}/.test(url);
2376 - }
480 + // Process phone numbers (tel:)
481 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
482 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
483 + const safePhone = encodeURI(phone);
484 + const safeText = sanitizeUserInput(text);
485 + return `<a href="${safePhone}">${safeText}</a>`;
486 + });
2377 487
2378 - // Helper function to safely encode URLs only if needed
2379 - function safeEncodeUrl(url) {
2380 - // If URL already contains encoded characters, return as-is
2381 - if (isUrlEncoded(url)) {
2382 - return url;
2383 - }
2384 - // Otherwise, encode it
2385 - return encodeURI(url);
2386 - }
488 + // Process standalone URLs
489 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
490 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
491 + const safeUrl = encodeURI(url);
492 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
493 + });
2387 494
2388 - // Process markdown headers FIRST
2389 - let processedText = formatMarkdownHeaders(inputText);
495 + // Process www. URLs
496 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
497 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
498 + const safeUrl = encodeURI(`http://${url}`);
499 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
500 + });
2390 501
2391 - // Process text styling (bold, italic, strikethrough)
2392 - processedText = formatTextStyling(processedText);
502 + return processedText;
503 + }
2393 504
2394 - // Process code blocks BEFORE processing links
2395 - processedText = formatCodeBlocks(processedText);
2396 -
2397 - // Process markdown tables BEFORE converting newlines to paragraphs
2398 - processedText = formatMarkdownTables(processedText);
2399 -
2400 - // NOW convert to paragraphs
2401 - processedText = convertNewlinesToBreaks(processedText);
2402 -
2403 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2404 - // This prevents them from being processed as markdown links
2405 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2406 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2407 - // Clean the URL of any trailing punctuation
2408 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2409 - const safeUrl = safeEncodeUrl(cleanUrl);
2410 - // Return as a proper link without the brackets
2411 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2412 - });
2413 -
2414 - // Process markdown links: [text](url) and [](url)
2415 - // Uses balanced parenthesis matching to handle URLs containing parens
2416 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2417 - processedText = (function(input) {
2418 - var result = '';
2419 - var i = 0;
2420 - while (i < input.length) {
2421 - // Look for [ at current position
2422 - if (input[i] === '[') {
2423 - // Find closing ]
2424 - var closeBracket = input.indexOf(']', i + 1);
2425 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2426 - result += input[i];
2427 - i++;
2428 - continue;
2429 - }
2430 - var linkText = input.substring(i + 1, closeBracket);
2431 - // Check if URL starts with http
2432 - var urlStart = closeBracket + 2;
2433 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2434 - result += input[i];
2435 - i++;
2436 - continue;
2437 - }
2438 - // Find balanced closing paren
2439 - var depth = 1;
2440 - var j = urlStart;
2441 - while (j < input.length && depth > 0) {
2442 - if (input[j] === '(') depth++;
2443 - else if (input[j] === ')') depth--;
2444 - if (depth > 0) j++;
2445 - }
2446 - if (depth !== 0) {
2447 - result += input[i];
2448 - i++;
2449 - continue;
2450 - }
2451 - var url = input.substring(urlStart, j);
2452 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2453 - var encodedUrl = safeEncodeUrl(cleanUrl);
2454 - if (!linkText || !linkText.trim()) {
2455 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2456 - } else {
2457 - var safeText = sanitizeUserInput(linkText);
2458 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2459 - }
2460 - i = j + 1; // Skip past the closing )
2461 - } else {
2462 - result += input[i];
2463 - i++;
2464 - }
2465 - }
2466 - return result;
2467 - })(processedText);
2468 -
2469 - // Process phone numbers: [text](tel:number)
2470 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2471 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2472 - const safePhone = safeEncodeUrl(phone);
2473 - const safeText = sanitizeUserInput(text);
2474 - return `<a href="${safePhone}">${safeText}</a>`;
2475 - });
2476 -
2477 - // Process mailto links: [text](mailto:email)
2478 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2479 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2480 - const safeMailto = safeEncodeUrl(mailto);
2481 - const safeText = sanitizeUserInput(text);
2482 - return `<a href="${safeMailto}">${safeText}</a>`;
2483 - });
2484 -
2485 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2486 - // Updated pattern to be more careful about what it matches
2487 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2488 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2489 - // Extra check: make sure this isn't already linked
2490 - if (match.includes('href=') || match.includes('</a>')) {
2491 - return match;
2492 - }
2493 -
2494 - // Clean trailing punctuation
2495 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2496 - const safeUrl = safeEncodeUrl(cleanUrl);
2497 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2498 - });
2499 -
2500 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2501 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2502 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2503 - // Extra check: make sure this isn't already linked
2504 - if (match.includes('href=') || match.includes('</a>')) {
2505 - return match;
2506 - }
2507 -
2508 - // Clean trailing punctuation
2509 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2510 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2511 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2512 - });
2513 -
2514 - return processedText;
2515 -}
2516 -
2517 505 function formatMarkdownHeaders(text) {
2518 506 // Handle h1 to h6 headers
2519 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
507 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2520 508 const level = hashes.length;
2521 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
509 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2522 510 });
2523 511 }
2524 512
2525 -function formatTextStyling(text) {
2526 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2527 - const protectedSegments = [];
2528 - let protectedText = text;
2529 -
2530 - // Step 1a: Protect HTML href="..." attributes
2531 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2532 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2533 - protectedSegments.push(match);
2534 - return placeholder;
2535 - });
2536 -
2537 - // Step 1b: Protect Markdown links [text](url)
2538 - // This is crucial - we need to protect the URLs in markdown format
2539 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2540 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2541 - protectedSegments.push(match);
2542 - return placeholder;
2543 - });
2544 -
2545 - // Step 1c: Also protect bare URLs that might exist
2546 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2547 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2548 - protectedSegments.push(match);
2549 - return placeholder;
2550 - });
2551 -
2552 - // Step 2: Now apply text styling to the protected text
2553 - // Handle bold text (**text**)
2554 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2555 -
2556 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2557 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2558 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2559 -
2560 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2561 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2562 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2563 -
2564 - // Handle strikethrough (~~text~~)
2565 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2566 -
2567 - // Step 3: Restore all protected segments
2568 - protectedSegments.forEach((original, index) => {
2569 - const placeholder = `__PROTECTED_${index}__`;
2570 - protectedText = protectedText.replace(placeholder, original);
2571 - });
2572 -
2573 - return protectedText;
2574 -}
2575 513 function formatBoldText(text) {
2576 - // This function is kept for compatibility but now uses formatTextStyling
2577 - return formatTextStyling(text);
514 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2578 515 }
2579 516
2580 -function convertNewlinesToBreaks(text) {
2581 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2582 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
517 + function convertNewlinesToBreaks(text) {
518 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
519 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
520 +
521 + // Wrap each paragraph in <p> tags
522 + return paragraphs
523 + .map(para => `<p>${para.trim()}</p>`)
524 + .join('');
525 + }
2583 526
2584 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2585 - return paragraphs
2586 - .map(para => para.trim())
2587 - .filter(para => para.length > 0) // Remove empty paragraphs
2588 - .map(para => `<p>${para}</p>`)
2589 - .join('');
2590 -}
2591 527 function formatCodeBlocks(text) {
2592 - // Handle fenced code blocks with language specification (```language)
2593 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2594 - const lang = language || 'text';
2595 - const escapedCode = escapeHtml(code.trim());
2596 - return `<div class="mxchat-code-block-container">
2597 - <div class="mxchat-code-header">
2598 - <span class="mxchat-code-language">${lang}</span>
2599 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2600 - </div>
2601 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2602 - </div>`;
528 + // First handle raw PHP tags
529 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
530 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2603 531 });
2604 -
2605 - // Handle inline code with single backticks
2606 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2607 -
2608 - // Handle raw PHP tags (legacy support)
2609 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2610 - const escapedCode = escapeHtml(match);
2611 - return `<div class="mxchat-code-block-container">
2612 - <div class="mxchat-code-header">
2613 - <span class="mxchat-code-language">php</span>
2614 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2615 - </div>
2616 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2617 - </div>`;
532 +
533 + // Then handle code blocks with backticks
534 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
535 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2618 536 });
2619 -
537 +
2620 538 return text;
2621 539 }
2622 -
2623 - function formatMarkdownTables(text) {
2624 - var lines = text.split('\n');
2625 - var result = [];
2626 - var i = 0;
2627 -
2628 - while (i < lines.length) {
2629 - // Check for a table: current line has pipes AND next line is a separator row
2630 - if (i + 1 < lines.length &&
2631 - lines[i].indexOf('|') !== -1 &&
2632 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2633 -
2634 - var tableLines = [];
2635 - var headerLine = lines[i];
2636 - var separatorLine = lines[i + 1];
2637 - tableLines.push(headerLine);
2638 - tableLines.push(separatorLine);
2639 -
2640 - // Collect remaining table rows
2641 - var j = i + 2;
2642 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2643 - tableLines.push(lines[j]);
2644 - j++;
2645 - }
2646 -
2647 - // Parse alignment from separator row
2648 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2649 - var alignments = sepCells.map(function(cell) {
2650 - var trimmed = cell.trim();
2651 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2652 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2653 - return 'left';
2654 - });
2655 -
2656 - // Build HTML table
2657 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2658 -
2659 - // Header row
2660 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2661 - html += '<thead><tr>';
2662 - headerCells.forEach(function(cell, idx) {
2663 - var align = alignments[idx] || 'left';
2664 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2665 - });
2666 - html += '</tr></thead>';
2667 -
2668 - // Body rows
2669 - html += '<tbody>';
2670 - for (var r = 2; r < tableLines.length; r++) {
2671 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2672 - html += '<tr>';
2673 - rowCells.forEach(function(cell, idx) {
2674 - var align = alignments[idx] || 'left';
2675 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2676 - });
2677 - html += '</tr>';
2678 - }
2679 - html += '</tbody></table></div>';
2680 -
2681 - result.push(html);
2682 - i = j;
2683 - } else {
2684 - result.push(lines[i]);
2685 - i++;
2686 - }
2687 - }
2688 -
2689 - return result.join('\n');
2690 - }
2691 -
540 +
2692 541 function sanitizeUserInput(text) {
2693 542 const div = document.createElement('div');
2694 543 div.textContent = text;
2695 544 return div.innerHTML;
@@ -2694,12 +543,12 @@
2694 543 div.textContent = text;
2695 544 return div.innerHTML;
2696 545 }
2697 546
547 +
2698 548 function escapeHtml(unsafe) {
2699 - // Skip escaping if it's already escaped or contains HTML code block markup
2700 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2701 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
549 + // First check if it's already a code block
550 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2702 551 return unsafe;
2703 552 }
2704 553
2705 554 return unsafe
@@ -2715,25 +564,15 @@
2715 564 textArea.innerHTML = text;
2716 565 return textArea.value;
2717 566 }
2718 567
568 +
2719 569 // ====================================
2720 570 // UI & SCROLLING CONTROLS
2721 571 // ====================================
2722 572
2723 - function scrollToBottom(botIdOrInstant, instant) {
2724 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2725 - var botId = 'default';
2726 - if (typeof botIdOrInstant === 'string') {
2727 - botId = botIdOrInstant;
2728 - instant = instant || false;
2729 - } else if (typeof botIdOrInstant === 'boolean') {
2730 - instant = botIdOrInstant;
2731 - } else {
2732 - instant = false;
2733 - }
2734 -
2735 - var chatBox = getElement(botId, 'chat-box');
573 + function scrollToBottom(instant = false) {
574 + var chatBox = $('#chat-box');
2736 575 if (instant) {
2737 576 // Instantly set the scroll position to the bottom
2738 577 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2739 578 } else {
@@ -2742,15 +581,15 @@
2742 581 const scrollHeight = chatBox.prop("scrollHeight");
2743 582 const initialScroll = chatBox.scrollTop();
2744 583 const distance = scrollHeight - initialScroll;
2745 584 const duration = 500; // Duration in ms
2746 -
585 +
2747 586 function smoothScroll(timestamp) {
2748 587 if (!start) start = timestamp;
2749 588 const progress = timestamp - start;
2750 589 const currentScroll = initialScroll + (distance * (progress / duration));
2751 590 chatBox.scrollTop(currentScroll);
2752 -
591 +
2753 592 if (progress < duration) {
2754 593 requestAnimationFrame(smoothScroll);
2755 594 } else {
2756 595 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2755,37 +594,33 @@
2755 594 } else {
2756 595 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2757 596 }
2758 597 }
2759 -
598 +
2760 599 requestAnimationFrame(smoothScroll);
2761 600 }
2762 601 }
2763 -
2764 - function scrollElementToTop(element, botId, topOffset) {
2765 - botId = botId || 'default';
2766 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2767 - var chatBox = getElement(botId, 'chat-box');
602 +
603 + function scrollElementToTop(element) {
604 + var chatBox = $('#chat-box');
2768 605 var elementTop = element.position().top + chatBox.scrollTop();
2769 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
606 + chatBox.animate({ scrollTop: elementTop }, 500);
2770 607 }
2771 -
2772 - function showChatWidget(botId) {
2773 - botId = botId || 'default';
2774 - var $button = getElement(botId, 'floating-chatbot-button');
608 +
609 + function showChatWidget() {
2775 610 // First ensure display is set
2776 - $button.css('display', 'flex');
611 + $('#floating-chatbot-button').css('display', 'flex');
2777 612 // Then handle the fade
2778 - $button.fadeTo(500, 1);
613 + $('#floating-chatbot-button').fadeTo(500, 1);
2779 614 // Force visibility
2780 - $button.removeClass('hidden');
615 + $('#floating-chatbot-button').removeClass('hidden');
616 + //console.log('Showing widget');
2781 617 }
2782 -
2783 - function hideChatWidget(botId) {
2784 - botId = botId || 'default';
2785 - var $button = getElement(botId, 'floating-chatbot-button');
2786 - $button.css('display', 'none');
2787 - $button.addClass('hidden');
618 +
619 + function hideChatWidget() {
620 + $('#floating-chatbot-button').css('display', 'none');
621 + $('#floating-chatbot-button').addClass('hidden');
622 + //console.log('Hiding widget');
2788 623 }
2789 624
2790 625 function disableScroll() {
2791 626 if (isMobile()) {
@@ -2814,15 +649,18 @@
2814 649 // NOTIFICATION SYSTEM
2815 650 // ====================================
2816 651
2817 652 function createNotificationBadge() {
653 + //console.log("Creating notification badge...");
2818 654 const chatButton = document.getElementById('floating-chatbot-button');
2819 -
655 + //console.log("Chat button found:", !!chatButton);
656 +
2820 657 if (!chatButton) return;
2821 -
658 +
2822 659 // Remove any existing badge first
2823 660 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2824 661 if (existingBadge) {
662 + //console.log("Removing existing badge");
2825 663 existingBadge.remove();
2826 664 }
2827 665
2828 666 notificationBadge = document.createElement('div');
@@ -2844,43 +682,34 @@
2844 682 chatButton.appendChild(notificationBadge);
2845 683
2846 684 }
2847 685
2848 - function showNotification(botId) {
2849 - botId = botId || 'default';
2850 - const badge = getElementDOM(botId, 'chat-notification-badge');
2851 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2852 - if (badge && $floatingChatbot.hasClass('hidden')) {
686 + function showNotification() {
687 + const badge = document.getElementById('chat-notification-badge');
688 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2853 689 badge.style.display = 'block';
2854 690 badge.textContent = '1';
2855 691 }
2856 692 }
2857 -
2858 - function hideNotification(botId) {
2859 - botId = botId || 'default';
2860 - const badge = getElementDOM(botId, 'chat-notification-badge');
693 +
694 + function hideNotification() {
695 + const badge = document.getElementById('chat-notification-badge');
2861 696 if (badge) {
2862 697 badge.style.display = 'none';
2863 698 }
2864 699 }
2865 -
2866 - function startNotificationChecking(botId) {
2867 - botId = botId || 'default';
700 +
701 + function startNotificationChecking() {
2868 702 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2869 703 if (!chatPersistenceEnabled) return;
2870 -
2871 - createNotificationBadge(botId);
2872 - var instance = MxChatInstances.get(botId);
2873 - instance.notificationCheckInterval = setInterval(function() {
2874 - checkForNewMessages(botId);
2875 - }, 30000); // Check every 30 seconds
704 +
705 + createNotificationBadge();
706 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2876 707 }
2877 -
2878 - function stopNotificationChecking(botId) {
2879 - botId = botId || 'default';
2880 - var instance = MxChatInstances.get(botId);
2881 - if (instance.notificationCheckInterval) {
2882 - clearInterval(instance.notificationCheckInterval);
708 +
709 + function stopNotificationChecking() {
710 + if (notificationCheckInterval) {
711 + clearInterval(notificationCheckInterval);
2883 712 }
2884 713 }
2885 714
2886 715 function checkForNewMessages() {
@@ -2906,269 +735,202 @@
2906 735 });
2907 736 }
2908 737
2909 738
2910 -// ====================================
2911 -// LIVE AGENT FUNCTIONALITY
2912 -// ====================================
2913 -
2914 -function startPolling(botId) {
2915 - botId = botId || 'default';
2916 - var instance = MxChatInstances.get(botId);
2917 - // Clear any existing interval first
2918 - stopPolling(botId);
2919 - instance.pollingInterval = setInterval(function() {
2920 - checkForAgentMessages(botId);
2921 - }, 5000);
2922 -}
2923 -
2924 -function stopPolling(botId) {
2925 - botId = botId || 'default';
2926 - var instance = MxChatInstances.get(botId);
2927 - if (instance.pollingInterval) {
2928 - clearInterval(instance.pollingInterval);
2929 - instance.pollingInterval = null;
2930 - }
2931 -}
2932 -
2933 -function checkForAgentMessages(botId) {
2934 - botId = botId || 'default';
2935 - var instance = MxChatInstances.get(botId);
2936 - const sessionId = getChatSession(botId);
2937 - $.ajax({
2938 - url: mxchatChat.ajax_url,
2939 - type: 'POST',
2940 - dataType: 'json',
2941 - data: {
2942 - action: 'mxchat_fetch_new_messages',
2943 - session_id: sessionId,
2944 - last_seen_id: instance.lastSeenMessageId,
2945 - persistence_enabled: 'true',
2946 - nonce: mxchatChat.nonce
2947 - },
2948 - success: function (response) {
2949 - if (response.success && response.data?.new_messages) {
2950 - let hasNewMessage = false;
2951 -
2952 - response.data.new_messages.forEach(function (message) {
2953 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2954 - hasNewMessage = true;
2955 - appendMessage("agent", message.content, '', [], false, botId);
2956 - instance.lastSeenMessageId = message.id;
2957 - instance.processedMessageIds.add(message.id);
2958 - }
2959 - });
2960 -
2961 - if (hasNewMessage) {
2962 - enableChatInput(botId);
2963 - }
2964 -
2965 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2966 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2967 - showNotification(botId);
2968 - }
2969 -
2970 - scrollToBottom(botId, true);
739 + // ====================================
740 + // LIVE AGENT FUNCTIONALITY
741 + // ====================================
742 +
743 + function updateChatModeIndicator(mode) {
744 + const indicator = document.getElementById('chat-mode-indicator');
745 + if (indicator) {
746 + // For Live Agent, keep as is; for AI mode, use the customized text
747 + if (mode === 'agent') {
748 + indicator.textContent = 'Live Agent';
749 + } else {
750 + // Get the custom AI agent text from a data attribute we'll add to the element
751 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
752 + indicator.textContent = customAiText;
2971 753 }
2972 -
2973 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2974 - if (response.success && response.data?.chat_mode) {
2975 - updateChatModeIndicator(response.data.chat_mode, botId);
2976 - }
2977 - },
2978 - error: function (xhr, status, error) {
2979 - // Polling error - silently continue
2980 754 }
2981 - });
2982 -}
2983 -
2984 - // ====================================
2985 - // CHAT HISTORY & PERSISTENCE
2986 - // ====================================
2987 -
2988 -function loadChatHistory(botId, onComplete) {
2989 - botId = botId || 'default';
2990 - var instance = MxChatInstances.get(botId);
2991 -
2992 - // Prevent duplicate loading
2993 - if (instance.chatHistoryLoaded) {
2994 - if (onComplete) onComplete();
2995 - return;
755 + // Start or stop polling based on mode
756 + if (mode === 'agent') {
757 + startPolling();
758 + } else {
759 + stopPolling();
760 + }
2996 761 }
2997 -
2998 - // Use getChatSession which returns null if no session exists (does NOT create one)
2999 - var sessionId = getChatSession(botId);
3000 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3001 -
3002 - // No session yet — nothing to load. History will load after first message via ensureSession.
3003 - if (!sessionId) {
3004 - instance.chatHistoryLoaded = true;
3005 - if (onComplete) onComplete();
3006 - return;
762 +
763 + function startPolling() {
764 + // Clear any existing interval first
765 + stopPolling();
766 + // Start new polling interval
767 + pollingInterval = setInterval(checkForAgentMessages, 5000);
768 + //console.log("Started agent message polling");
3007 769 }
3008 -
3009 - if (chatPersistenceEnabled && sessionId) {
770 +
771 + function stopPolling() {
772 + if (pollingInterval) {
773 + clearInterval(pollingInterval);
774 + pollingInterval = null;
775 + //console.log("Stopped agent message polling");
776 + }
777 + }
778 +
779 + function checkForAgentMessages() {
780 + const sessionId = getChatSession();
3010 781 $.ajax({
3011 782 url: mxchatChat.ajax_url,
3012 783 type: 'POST',
3013 784 dataType: 'json',
3014 785 data: {
3015 - action: 'mxchat_fetch_conversation_history',
3016 - session_id: sessionId
786 + action: 'mxchat_fetch_new_messages',
787 + session_id: sessionId,
788 + last_seen_id: lastSeenMessageId,
789 + nonce: mxchatChat.nonce
3017 790 },
3018 - success: function(response) {
3019 - // Handle session reset (IP changed while user was away)
3020 - if (response.success === false && response.data && response.data.action === 'reset_session') {
3021 - // Silent reset — new session but don't clear UI
3022 - MxChatInstances.silentResetSession(botId);
3023 - instance.chatHistoryLoaded = true; // Prevent retry loop
3024 - if (onComplete) onComplete();
3025 - return;
791 + success: function (response) {
792 + if (response.success && response.data?.new_messages) {
793 + let hasNewMessage = false;
794 +
795 + response.data.new_messages.forEach(function (message) {
796 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
797 + hasNewMessage = true;
798 + replaceLastMessage("agent", message.content);
799 + lastSeenMessageId = message.id;
800 + processedMessageIds.add(message.id);
801 + }
802 + });
803 +
804 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
805 + showNotification();
806 + }
807 +
808 + scrollToBottom(true);
3026 809 }
810 + },
811 + error: function (xhr, status, error) {
812 + console.error("Polling error:", xhr, status, error);
813 + }
814 + });
815 + }
3027 816
3028 - // Check if the response indicates success
3029 - if (response.success) {
3030 - // Handle case where conversation data exists and is an array
3031 - if (response.data && Array.isArray(response.data.conversation)) {
3032 - var $chatBox = getElement(botId, 'chat-box');
817 +
818 + // ====================================
819 + // CHAT HISTORY & PERSISTENCE
820 + // ====================================
821 +
822 + function loadChatHistory() {
823 + var sessionId = getChatSession();
824 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
825 +
826 + if (chatPersistenceEnabled && sessionId) {
827 + $.ajax({
828 + url: mxchatChat.ajax_url,
829 + type: 'POST',
830 + dataType: 'json',
831 + data: {
832 + action: 'mxchat_fetch_conversation_history',
833 + session_id: sessionId
834 + },
835 + success: function(response) {
836 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
837 +
838 +
839 + var $chatBox = $('#chat-box');
3033 840 var $fragment = $(document.createDocumentFragment());
3034 - let highestMessageId = instance.lastSeenMessageId;
3035 -
3036 - // Update chat mode if provided
841 + let highestMessageId = lastSeenMessageId;
842 +
3037 843 if (response.data.chat_mode) {
3038 - updateChatModeIndicator(response.data.chat_mode, botId);
844 + updateChatModeIndicator(response.data.chat_mode);
3039 845 }
3040 -
3041 - // Only process if there are actual messages
3042 - if (response.data.conversation.length > 0) {
3043 - // Restored history must be SILENT to screen readers
3044 - // (plan 67f126): these are DOM additions inside the
3045 - // live region and would otherwise announce as if
3046 - // they just arrived. Lift aria-live for the batch
3047 - // repopulate, restore it after the browser has
3048 - // processed the mutations.
3049 - var mxLiveRegionEl = $chatBox.get(0);
3050 - var mxSavedAriaLive = mxLiveRegionEl ? mxLiveRegionEl.getAttribute('aria-live') : null;
3051 - if (mxLiveRegionEl) {
3052 - mxLiveRegionEl.setAttribute('aria-live', 'off');
846 +
847 + $.each(response.data.conversation, function(index, message) {
848 + // Skip agent messages if persistence is off
849 + if (!chatPersistenceEnabled && message.role === 'agent') {
850 + return;
3053 851 }
3054 -
3055 - // IMPORTANT: Clear existing messages before loading history
3056 - $chatBox.empty();
3057 -
3058 - $.each(response.data.conversation, function(index, message) {
3059 - // Skip agent messages if persistence is off
3060 - if (!chatPersistenceEnabled && message.role === 'agent') {
3061 - return;
3062 - }
3063 -
3064 - var messageClass, messageBgColor, messageFontColor;
3065 -
3066 - switch (message.role) {
3067 - case 'user':
3068 - messageClass = 'user-message';
3069 - messageBgColor = userMessageBgColor;
3070 - messageFontColor = userMessageFontColor;
3071 - break;
3072 - case 'agent':
3073 - messageClass = 'agent-message';
3074 - messageBgColor = liveAgentMessageBgColor;
3075 - messageFontColor = liveAgentMessageFontColor;
3076 - break;
3077 - default:
3078 - messageClass = 'bot-message';
3079 - messageBgColor = botMessageBgColor;
3080 - messageFontColor = botMessageFontColor;
3081 - break;
3082 - }
3083 -
3084 - var messageElement = $('<div>').addClass(messageClass)
3085 - .css({
3086 - 'background': messageBgColor,
3087 - 'color': messageFontColor
3088 - });
3089 -
3090 - var content = message.content;
3091 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
3092 - content = decodeHTMLEntities(content);
3093 -
3094 - // Skip linkify for messages containing structured HTML
3095 - // (forms, product cards, galleries, etc.) to avoid
3096 - // markdown formatting corrupting HTML attributes
3097 - // (e.g. underscores in name="field_name" becoming <em> tags).
3098 - // One family check instead of a per-card literal list: any
3099 - // element carrying an mxchat- prefixed class is MxChat-generated
3100 - // structured markup and replays raw. The old list drifted every
3101 - // time an add-on minted a new card class — the filtered-search
3102 - // card ("mxchat-filtered-product-card") missed it and replayed
3103 - // through linkify as visible markup.
3104 - if (/<[a-z][^>]*class\s*=\s*["'][^"']*\bmxchat-/i.test(content) ||
3105 - content.includes("<form") ||
3106 - content.includes("<input") ||
3107 - content.includes("<select") ||
3108 - content.includes("<textarea")) {
3109 - messageElement.html(content);
3110 - } else {
3111 - var formattedContent = linkify(content);
3112 - messageElement.html(formattedContent);
3113 - }
3114 -
3115 - $fragment.append(messageElement);
3116 -
3117 - // Track message IDs
852 +
853 + var messageClass, messageBgColor, messageFontColor;
854 +
855 + switch (message.role) {
856 + case 'user':
857 + messageClass = 'user-message';
858 + messageBgColor = userMessageBgColor;
859 + messageFontColor = userMessageFontColor;
860 + break;
861 + case 'agent':
862 + messageClass = 'agent-message';
863 + messageBgColor = liveAgentMessageBgColor;
864 + messageFontColor = liveAgentMessageFontColor;
865 + break;
866 + default:
867 + messageClass = 'bot-message';
868 + messageBgColor = botMessageBgColor;
869 + messageFontColor = botMessageFontColor;
870 + break;
871 + }
872 +
873 + var messageElement = $('<div>').addClass(messageClass)
874 + .css({
875 + 'background': messageBgColor,
876 + 'color': messageFontColor
877 + });
878 +
879 + var content = message.content;
880 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
881 + content = decodeHTMLEntities(content);
882 +
883 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
884 + messageElement.html(content);
885 + } else {
886 + var formattedContent = linkify(
887 + formatBoldText(
888 + convertNewlinesToBreaks(formatCodeBlocks(content))
889 + )
890 + );
891 + messageElement.html(formattedContent);
892 + }
893 +
894 + $fragment.append(messageElement);
895 +
896 + // In loadChatHistory, change this part:
3118 897 if (message.id) {
3119 898 highestMessageId = Math.max(highestMessageId, message.id);
3120 - instance.processedMessageIds.add(message.id);
899 + processedMessageIds.add(message.id); // Add all message IDs to processed set
3121 900 }
3122 - });
3123 -
3124 - // Only append messages and scroll if we have content
3125 - $chatBox.append($fragment);
3126 - scrollToBottom(botId, true);
3127 -
3128 - // Re-attach live semantics AFTER the rehydration
3129 - // mutations have been processed with the region off
3130 - // (plan 67f126). Restoring later announces nothing
3131 - // retroactively; new turns announce normally.
3132 - if (mxLiveRegionEl) {
3133 - setTimeout(function() {
3134 - mxLiveRegionEl.setAttribute('aria-live', mxSavedAriaLive || 'polite');
3135 - }, 200);
901 + });
902 +
903 + $chatBox.append($fragment);
904 + scrollToBottom(true);
905 +
906 + if (response.data.conversation.length > 0) {
907 + $('#mxchat-popular-questions').hide();
908 + }
909 +
910 + // Update lastSeenMessageId after history loads
911 + lastSeenMessageId = highestMessageId;
912 +
913 + // Only update chat mode if persistence is enabled
914 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
915 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
916 + if (lastMessage.role === 'agent') {
917 + updateChatModeIndicator('agent');
3136 918 }
3137 -
3138 - // Collapse quick questions if we have conversation history
3139 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3140 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3141 - collapseQuickQuestions(botId);
3142 - }
3143 -
3144 - // Update lastSeenMessageId after history loads
3145 - instance.lastSeenMessageId = highestMessageId;
3146 -
3147 - // Only update chat mode if persistence is enabled and we have messages
3148 - if (chatPersistenceEnabled) {
3149 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3150 - if (lastMessage.role === 'agent') {
3151 - updateChatModeIndicator('agent', botId);
3152 - }
3153 - }
3154 -
3155 - // Mark as loaded ONLY after successful load
3156 - instance.chatHistoryLoaded = true;
3157 919 }
920 + } else {
921 + console.warn("No conversation history found.");
3158 922 }
923 + },
924 + error: function(xhr, status, error) {
925 + console.error("Error loading chat history:", status, error);
926 + appendMessage("bot", "Unable to load chat history.");
3159 927 }
3160 - if (onComplete) onComplete();
3161 - },
3162 - error: function(xhr, status, error) {
3163 - // Error loading chat history - silently continue
3164 - if (onComplete) onComplete();
3165 - }
3166 - });
3167 - } else {
3168 - if (onComplete) onComplete();
928 + });
929 + } else {
930 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
931 + }
3169 932 }
3170 -}
3171 933
3172 934
3173 935 // ====================================
3174 936 // FILE UPLOAD FUNCTIONALITY
@@ -3180,42 +942,40 @@
3180 942 element.addEventListener(eventType, handler);
3181 943 }
3182 944 }
3183 945
3184 - function showActivePdf(filename, botId) {
3185 - botId = botId || 'default';
3186 - const container = getElementDOM(botId, 'active-pdf-container');
3187 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3188 -
946 + function showActivePdf(filename) {
947 + const container = document.getElementById('active-pdf-container');
948 + const nameElement = document.getElementById('active-pdf-name');
949 +
3189 950 if (!container || !nameElement) {
951 + console.error('PDF container elements not found');
3190 952 return;
3191 953 }
3192 -
954 +
3193 955 nameElement.textContent = filename;
3194 956 container.style.display = 'flex';
3195 957 }
3196 -
3197 - function showActiveWord(filename, botId) {
3198 - botId = botId || 'default';
3199 - const container = getElementDOM(botId, 'active-word-container');
3200 - const nameElement = getElementDOM(botId, 'active-word-name');
3201 -
958 +
959 + function showActiveWord(filename) {
960 + const container = document.getElementById('active-word-container');
961 + const nameElement = document.getElementById('active-word-name');
962 +
3202 963 if (!container || !nameElement) {
964 + console.error('Word document container elements not found');
3203 965 return;
3204 966 }
3205 -
967 +
3206 968 nameElement.textContent = filename;
3207 969 container.style.display = 'flex';
3208 970 }
3209 -
3210 - function removeActivePdf(botId) {
3211 - botId = botId || 'default';
3212 - var instance = MxChatInstances.get(botId);
3213 - const container = getElementDOM(botId, 'active-pdf-container');
3214 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3215 -
3216 - if (!container || !nameElement || !instance.activePdfFile) return;
3217 -
971 +
972 + function removeActivePdf() {
973 + const container = document.getElementById('active-pdf-container');
974 + const nameElement = document.getElementById('active-pdf-name');
975 +
976 + if (!container || !nameElement || !activePdfFile) return;
977 +
3218 978 fetch(mxchatChat.ajax_url, {
3219 979 method: 'POST',
3220 980 headers: {
3221 981 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3221,9 +981,9 @@
3221 981 'Content-Type': 'application/x-www-form-urlencoded',
3222 982 },
3223 983 body: new URLSearchParams({
3224 984 'action': 'mxchat_remove_pdf',
3225 - 'session_id': getChatSession(botId),
985 + 'session_id': sessionId,
3226 986 'nonce': mxchatChat.nonce
3227 987 })
3228 988 })
3229 989 .then(response => response.json())
@@ -3230,25 +990,23 @@
3230 990 .then(data => {
3231 991 if (data.success) {
3232 992 container.style.display = 'none';
3233 993 nameElement.textContent = '';
3234 - instance.activePdfFile = null;
3235 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
994 + activePdfFile = null;
995 + appendMessage('bot', 'PDF removed.');
3236 996 }
3237 997 })
3238 998 .catch(error => {
3239 - // Error removing PDF - silently continue
999 + console.error('Error removing PDF:', error);
3240 1000 });
3241 1001 }
3242 -
3243 - function removeActiveWord(botId) {
3244 - botId = botId || 'default';
3245 - var instance = MxChatInstances.get(botId);
3246 - const container = getElementDOM(botId, 'active-word-container');
3247 - const nameElement = getElementDOM(botId, 'active-word-name');
3248 -
3249 - if (!container || !nameElement || !instance.activeWordFile) return;
3250 -
1002 +
1003 + function removeActiveWord() {
1004 + const container = document.getElementById('active-word-container');
1005 + const nameElement = document.getElementById('active-word-name');
1006 +
1007 + if (!container || !nameElement || !activeWordFile) return;
1008 +
3251 1009 fetch(mxchatChat.ajax_url, {
3252 1010 method: 'POST',
3253 1011 headers: {
3254 1012 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3254,9 +1012,9 @@
3254 1012 'Content-Type': 'application/x-www-form-urlencoded',
3255 1013 },
3256 1014 body: new URLSearchParams({
3257 1015 'action': 'mxchat_remove_word',
3258 - 'session_id': getChatSession(botId),
1016 + 'session_id': sessionId,
3259 1017 'nonce': mxchatChat.nonce
3260 1018 })
3261 1019 })
3262 1020 .then(response => response.json())
@@ -3263,58 +1021,112 @@
3263 1021 .then(data => {
3264 1022 if (data.success) {
3265 1023 container.style.display = 'none';
3266 1024 nameElement.textContent = '';
3267 - instance.activeWordFile = null;
3268 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1025 + activeWordFile = null;
1026 + appendMessage('bot', 'Word document removed.');
3269 1027 }
3270 1028 })
3271 1029 .catch(error => {
3272 - // Error removing Word document - silently continue
1030 + console.error('Error removing Word document:', error);
3273 1031 });
3274 1032 }
1033 +
1034 + function checkInitialDocumentStatus() {
1035 + if (!sessionId) return;
1036 +
1037 + // Check PDF status
1038 + fetch(mxchatChat.ajax_url, {
1039 + method: 'POST',
1040 + headers: {
1041 + 'Content-Type': 'application/x-www-form-urlencoded',
1042 + },
1043 + body: new URLSearchParams({
1044 + 'action': 'mxchat_check_pdf_status',
1045 + 'session_id': sessionId,
1046 + 'nonce': mxchatChat.nonce
1047 + })
1048 + })
1049 + .then(response => response.json())
1050 + .then(data => {
1051 + if (data.success && data.data.filename) {
1052 + showActivePdf(data.data.filename);
1053 + activePdfFile = data.data.filename;
1054 + }
1055 + })
1056 + .catch(error => {
1057 + console.error('Error checking PDF status:', error);
1058 + });
1059 +
1060 + // Check Word document status
1061 + fetch(mxchatChat.ajax_url, {
1062 + method: 'POST',
1063 + headers: {
1064 + 'Content-Type': 'application/x-www-form-urlencoded',
1065 + },
1066 + body: new URLSearchParams({
1067 + 'action': 'mxchat_check_word_status',
1068 + 'session_id': sessionId,
1069 + 'nonce': mxchatChat.nonce
1070 + })
1071 + })
1072 + .then(response => response.json())
1073 + .then(data => {
1074 + if (data.success && data.data.filename) {
1075 + showActiveWord(data.data.filename);
1076 + activeWordFile = data.data.filename;
1077 + }
1078 + })
1079 + .catch(error => {
1080 + console.error('Error checking Word document status:', error);
1081 + });
1082 + }
3275 1083
1084 +
3276 1085 // ====================================
3277 1086 // CONSENT & COMPLIANCE (GDPR)
3278 1087 // ====================================
3279 -
3280 - function initializeChatVisibility(botId) {
3281 - botId = botId || 'default';
3282 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3283 - mxchatChat.complianz_toggle === '1' ||
1088 +
1089 + function initializeChatVisibility() {
1090 + //console.log('Initializing chat visibility');
1091 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1092 + mxchatChat.complianz_toggle === '1' ||
3284 1093 mxchatChat.complianz_toggle === 1;
3285 -
1094 +
3286 1095 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3287 1096 // Initial check
3288 - checkConsentAndShowChat(botId);
3289 -
1097 + checkConsentAndShowChat();
1098 +
3290 1099 // Listen for consent changes
3291 1100 $(document).on('cmplz_status_change', function(event) {
3292 - checkConsentAndShowChat(botId);
1101 + //console.log('Status change detected');
1102 + checkConsentAndShowChat();
3293 1103 });
3294 1104 } else {
3295 1105 // If Complianz is not enabled, always show
3296 - getElement(botId, 'floating-chatbot-button')
1106 + $('#floating-chatbot-button')
3297 1107 .css('display', 'flex')
3298 1108 .removeClass('hidden no-consent')
3299 1109 .fadeTo(500, 1);
3300 -
1110 +
3301 1111 // Also check pre-chat message when Complianz is not enabled
3302 - checkPreChatDismissal(botId);
1112 + checkPreChatDismissal();
3303 1113 }
3304 1114 }
3305 1115
3306 -
3307 - function checkConsentAndShowChat(botId) {
3308 - botId = botId || 'default';
1116 +
1117 + function checkConsentAndShowChat() {
3309 1118 var consentStatus = cmplz_has_consent('marketing');
3310 1119 var consentType = complianz.consenttype;
3311 -
3312 - let $widget = getElement(botId, 'floating-chatbot-button');
3313 - let $chatbot = getElement(botId, 'floating-chatbot');
3314 - let $preChat = getElement(botId, 'pre-chat-message');
3315 -
1120 +
1121 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1122 +
1123 + let $widget = $('#floating-chatbot-button');
1124 + let $chatbot = $('#floating-chatbot');
1125 + let $preChat = $('#pre-chat-message');
1126 +
3316 1127 if (consentStatus === true) {
1128 + //console.log('Consent granted - showing widget');
3317 1129 $widget
3318 1130 .removeClass('no-consent')
3319 1131 .css('display', 'flex')
3320 1132 .removeClass('hidden')
@@ -3319,12 +1131,13 @@
3319 1131 .css('display', 'flex')
3320 1132 .removeClass('hidden')
3321 1133 .fadeTo(500, 1);
3322 1134 $chatbot.removeClass('no-consent');
3323 -
1135 +
3324 1136 // Show pre-chat message if not dismissed
3325 - checkPreChatDismissal(botId);
1137 + checkPreChatDismissal();
3326 1138 } else {
1139 + //console.log('No consent - hiding widget');
3327 1140 $widget
3328 1141 .addClass('no-consent')
3329 1142 .fadeTo(500, 0, function() {
3330 1143 $(this)
@@ -3331,9 +1144,9 @@
3331 1144 .css('display', 'none')
3332 1145 .addClass('hidden');
3333 1146 });
3334 1147 $chatbot.addClass('no-consent');
3335 -
1148 +
3336 1149 // Hide pre-chat message when no consent
3337 1150 $preChat.hide();
3338 1151 }
3339 1152 }
@@ -3341,38 +1154,46 @@
3341 1154
3342 1155 // ====================================
3343 1156 // PRE-CHAT MESSAGE HANDLING
3344 1157 // ====================================
3345 -
3346 - function checkPreChatDismissal(botId) {
3347 - botId = botId || 'default';
3348 - try {
3349 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3350 - if (dismissedAt) {
3351 - // Re-show after 24 hours
3352 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3353 - if (elapsed < 86400000) {
3354 - getElement(botId, 'pre-chat-message').hide();
3355 - return;
1158 +
1159 + function checkPreChatDismissal() {
1160 + $.ajax({
1161 + url: mxchatChat.ajax_url,
1162 + type: 'POST',
1163 + data: {
1164 + action: 'mxchat_check_pre_chat_message_status',
1165 + _ajax_nonce: mxchatChat.nonce
1166 + },
1167 + success: function(response) {
1168 + if (response.success && !response.data.dismissed) {
1169 + $('#pre-chat-message').fadeIn(250);
1170 + } else {
1171 + $('#pre-chat-message').hide();
3356 1172 }
3357 - // Expired — clear and show again
3358 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1173 + },
1174 + error: function() {
1175 + console.error('Failed to check pre-chat message dismissal status.');
3359 1176 }
3360 - getElement(botId, 'pre-chat-message').fadeIn(250);
3361 - } catch (e) {
3362 - // localStorage unavailable — show the message
3363 - getElement(botId, 'pre-chat-message').fadeIn(250);
3364 - }
1177 + });
3365 1178 }
3366 -
3367 - function handlePreChatDismissal(botId) {
3368 - botId = botId || 'default';
3369 - getElement(botId, 'pre-chat-message').fadeOut(200);
3370 - try {
3371 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3372 - } catch (e) {
3373 - // localStorage unavailable — dismissal won't persist
3374 - }
1179 +
1180 + function handlePreChatDismissal() {
1181 + $('#pre-chat-message').fadeOut(200);
1182 + $.ajax({
1183 + url: mxchatChat.ajax_url,
1184 + type: 'POST',
1185 + data: {
1186 + action: 'mxchat_dismiss_pre_chat_message',
1187 + _ajax_nonce: mxchatChat.nonce
1188 + },
1189 + success: function() {
1190 + $('#pre-chat-message').hide();
1191 + },
1192 + error: function() {
1193 + console.error('Failed to dismiss pre-chat message.');
1194 + }
1195 + });
3375 1196 }
3376 1197
3377 1198
3378 1199 // ====================================
@@ -3396,331 +1217,243 @@
3396 1217 // ====================================
3397 1218 // EVENT HANDLERS & INITIALIZATION
3398 1219 // ====================================
3399 1220
3400 -$(document).on('click', '.mxchat-popular-question', function () {
3401 - var question = $(this).text();
3402 - var botId = getBotIdFromElement(this);
1221 + // Enter key handler for chat input
1222 + $('#chat-input').keypress(function(e) {
1223 + if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
1224 + e.preventDefault(); // Prevent default "Enter" behavior
1225 + $('#send-button').click(); // Trigger send button click
1226 + }
1227 + });
1228 +
1229 + // Send button click handler
1230 + $('#send-button').click(function() {
1231 + sendMessage();
1232 + });
1233 +
1234 + // Popular questions click handler
1235 + $('.mxchat-popular-question').on('click', function () {
1236 + var question = $(this).text(); // Get the text of the clicked question
3403 1237
3404 - // Append the question as if the user typed it
3405 - appendMessage("user", question, '', [], false, botId);
1238 + // Append the question as if the user typed it
1239 + appendMessage("user", question);
3406 1240
3407 - // Only collapse if there are questions
3408 - if (hasQuickQuestions(botId)) {
3409 - collapseQuickQuestions(botId);
3410 - }
3411 -
3412 - // Send the question to the server
3413 - sendMessageToChatbot(question, botId);
3414 -});
3415 -
3416 -$(document).on('click', '.questions-toggle-btn', function(e) {
3417 - e.preventDefault();
3418 - e.stopPropagation();
3419 - var botId = getBotIdFromElement(this);
3420 - expandQuickQuestions(botId);
3421 -});
3422 -
3423 -$(document).on('click', '.questions-collapse-btn', function(e) {
3424 - e.preventDefault();
3425 - e.stopPropagation();
3426 - var botId = getBotIdFromElement(this);
3427 - collapseQuickQuestions(botId);
3428 -});
3429 -
3430 -// Consent-safe YouTube embed (plan 03ba33): the server only ever ships a
3431 -// thumbnail facade — no Google iframe exists until the visitor taps play.
3432 -// Delegated so it also works for embeds restored from chat history.
3433 -$(document).on('click', '.mxchat-youtube-embed .mxchat-youtube-facade', function(e) {
3434 - e.preventDefault();
3435 - var $wrap = $(this).closest('.mxchat-youtube-embed');
3436 - var videoId = String($wrap.data('video-id') || '').replace(/[^A-Za-z0-9_-]/g, '');
3437 - if (!videoId) {
3438 - return;
3439 - }
3440 - var title = $wrap.find('.mxchat-youtube-title').text() || 'YouTube video';
3441 - var $iframe = $('<iframe>', {
3442 - src: 'https://www.youtube-nocookie.com/embed/' + videoId + '?autoplay=1&rel=0',
3443 - title: title,
3444 - allow: 'accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture',
3445 - allowfullscreen: true,
3446 - frameborder: 0
3447 - }).addClass('mxchat-youtube-iframe');
3448 - $wrap.addClass('mxchat-youtube-playing');
3449 - $(this).replaceWith($iframe);
3450 -});
1241 + // Send the question to the server (backend)
1242 + sendMessageToChatbot(question);
1243 + });
3451 1244
3452 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3453 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3454 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3455 - if (e.type === 'keydown') {
3456 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3457 - e.preventDefault();
3458 - }
3459 - var botId = getBotIdFromElement(this);
3460 - var $chatbot = getElement(botId, 'floating-chatbot');
3461 - var $badge = getElement(botId, 'chat-notification-badge');
3462 - var $preChat = getElement(botId, 'pre-chat-message');
3463 -
3464 - if ($chatbot.hasClass('hidden')) {
3465 - $chatbot.removeClass('hidden').addClass('visible')
3466 - .attr('aria-modal', 'true').attr('role', 'dialog');
3467 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3468 - $badge.hide(); // Hide notification when opening chat
1245 + // Pre-chat message dismissal handlers
1246 + $(document).on('click', '.close-pre-chat-message', function(e) {
1247 + e.stopPropagation();
1248 + handlePreChatDismissal();
1249 + });
1250 +
1251 + // Chatbot visibility toggle handlers
1252 + $(document).on('click', '#floating-chatbot-button', function() {
1253 + var chatbot = $('#floating-chatbot');
1254 + if (chatbot.hasClass('hidden')) {
1255 + chatbot.removeClass('hidden').addClass('visible');
1256 + $(this).addClass('hidden');
1257 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3469 1258 disableScroll();
3470 - $preChat.fadeOut(250);
3471 -
3472 - // First open per page load: re-fetch behavior settings in case
3473 - // this page's inline values came from a stale full-page cache
3474 - // (plan-32db95). Idempotent — later opens are a no-op.
3475 - mxchatRefreshDynamicSettings();
3476 -
3477 - // Load chat history for returning visitors (persistence)
3478 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3479 - if (chatPersistenceEnabled) {
3480 - MxChatInstances.ensureSession(botId);
3481 - }
3482 -
3483 - // Deferred email check — only on first widget open
3484 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3485 - var instance = MxChatInstances.get(botId);
3486 - if (emailBlocker && !instance.emailCheckDone) {
3487 - instance.emailCheckDone = true;
3488 - resolveEmailState(botId);
3489 - } else if (!emailBlocker) {
3490 - // No email collection — still route through showChatContainerForBot
3491 - // so the loader is shown while chat history loads
3492 - showChatContainerForBot(botId);
3493 - }
3494 -
3495 - // Move keyboard focus into the message input after the open transition.
3496 - setTimeout(function() {
3497 - var chatInput = getElementDOM(botId, 'chat-input');
3498 - if (chatInput && !chatInput.disabled) {
3499 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3500 - }
3501 - }, 300);
1259 + $('#pre-chat-message').fadeOut(250);
3502 1260 } else {
3503 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3504 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1261 + chatbot.removeClass('visible').addClass('hidden');
1262 + $(this).removeClass('hidden');
3505 1263 enableScroll();
3506 - checkPreChatDismissal(botId);
1264 + checkPreChatDismissal();
3507 1265 }
3508 1266 });
3509 -
3510 - // Allow clicking anywhere on the title bar to close the chatbot.
3511 - // Returns keyboard focus to the launcher so keyboard users don't get
3512 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3513 - // heuristic-based so mouse-triggered close won't show a focus ring.
3514 - $(document).on('click', '.chatbot-top-bar', function() {
3515 - var botId = getBotIdFromElement(this);
3516 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3517 - var $launcher = getElement(botId, 'floating-chatbot-button');
3518 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1267 +
1268 + $(document).on('click', '#exit-chat-button', function() {
1269 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1270 + $('#floating-chatbot-button').removeClass('hidden');
3519 1271 enableScroll();
3520 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3521 1272 });
3522 -
3523 - // Global Escape-key handler — closes any visible chat widget and
3524 - // returns focus to its launcher. Standard modal-dismissal pattern;
3525 - // pairs with aria-modal="true" set on the widget when it opens.
3526 - $(document).on('keydown', function(e) {
3527 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3528 - var $visible = $('.floating-chatbot.visible');
3529 - if (!$visible.length) return;
3530 - e.preventDefault();
3531 - $visible.each(function() {
3532 - var botId = getBotIdFromElement(this);
3533 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3534 - var $launcher = getElement(botId, 'floating-chatbot-button');
3535 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3536 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3537 - });
3538 - enableScroll();
3539 - });
3540 -
1273 +
3541 1274 $(document).on('click', '.close-pre-chat-message', function(e) {
3542 1275 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3543 - var botId = getBotIdFromElement(this);
3544 - handlePreChatDismissal(botId);
1276 + $('#pre-chat-message').fadeOut(200, function() {
1277 + $(this).remove();
1278 + });
3545 1279 });
3546 -
3547 -
3548 - // PDF upload button handlers - use class selector
3549 - $(document).on('click', '.pdf-upload-btn', function() {
3550 - var botId = getBotIdFromElement(this);
3551 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3552 - if (pdfInput) pdfInput.click();
1280 +
1281 + // Add to Cart button handler
1282 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1283 + var productId = $(this).data('product-id');
1284 + // Add a special prefix to indicate this is from button
1285 + appendMessage("user", "add to cart");
1286 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
3553 1287 });
3554 -
3555 - // Word upload button handlers - use class selector
3556 - $(document).on('click', '.word-upload-btn', function() {
3557 - var botId = getBotIdFromElement(this);
3558 - var wordInput = getElementDOM(botId, 'word-upload');
3559 - if (wordInput) wordInput.click();
3560 - });
3561 1288
3562 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3563 - $(document).on('change', '.pdf-upload', async function(e) {
3564 - var botId = getBotIdFromElement(this);
3565 - var instance = MxChatInstances.get(botId);
3566 - const file = this.files[0];
3567 - const sessionId = MxChatInstances.ensureSession(botId);
3568 -
1289 + // PDF upload button handlers
1290 + if (document.getElementById('pdf-upload-btn')) {
1291 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1292 + document.getElementById('pdf-upload').click();
1293 + });
1294 + }
1295 +
1296 + // Word upload button handlers
1297 + if (document.getElementById('word-upload-btn')) {
1298 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1299 + document.getElementById('word-upload').click();
1300 + });
1301 + }
1302 +
1303 + // PDF file input change handler
1304 + addSafeEventListener('pdf-upload', 'change', async function(e) {
1305 + const file = e.target.files[0];
1306 +
3569 1307 if (!file || file.type !== 'application/pdf') {
3570 1308 alert('Please select a valid PDF file.');
3571 1309 return;
3572 1310 }
3573 -
1311 +
3574 1312 if (!sessionId) {
1313 + console.error('No session ID found');
3575 1314 alert('Error: No session ID found');
3576 1315 return;
3577 1316 }
3578 -
1317 +
3579 1318 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1319 + console.error('mxchatChat not properly configured:', mxchatChat);
3580 1320 alert('Error: Ajax configuration missing');
3581 1321 return;
3582 1322 }
3583 -
1323 +
3584 1324 // Disable buttons and show loading state
3585 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3586 - const sendBtn = getElementDOM(botId, 'send-button');
3587 - if (!uploadBtn) return;
1325 + const uploadBtn = document.getElementById('pdf-upload-btn');
1326 + const sendBtn = document.getElementById('send-button');
3588 1327 const originalBtnContent = uploadBtn.innerHTML;
3589 -
1328 +
3590 1329 try {
3591 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3592 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3593 1330 const formData = new FormData();
3594 1331 formData.append('action', 'mxchat_upload_pdf');
3595 1332 formData.append('pdf_file', file);
3596 1333 formData.append('session_id', sessionId);
3597 1334 formData.append('nonce', mxchatChat.nonce);
3598 -
1335 +
3599 1336 uploadBtn.disabled = true;
3600 - if (sendBtn) sendBtn.disabled = true;
1337 + sendBtn.disabled = true;
3601 1338 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3602 1339 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3603 1340 </svg>`;
3604 -
1341 +
3605 1342 const response = await fetch(mxchatChat.ajax_url, {
3606 1343 method: 'POST',
3607 1344 body: formData
3608 1345 });
3609 -
1346 +
3610 1347 const data = await response.json();
3611 -
1348 +
3612 1349 if (data.success) {
3613 1350 // Hide popular questions if they exist
3614 - if (hasQuickQuestions(botId)) {
3615 - collapseQuickQuestions(botId);
1351 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1352 + if (popularQuestionsContainer) {
1353 + popularQuestionsContainer.style.display = 'none';
3616 1354 }
3617 -
1355 +
3618 1356 // Show the active PDF name
3619 - showActivePdf(data.data.filename, botId);
3620 -
3621 - appendMessage('bot', data.data.message, '', [], false, botId);
3622 - scrollToBottom(botId);
3623 - instance.activePdfFile = data.data.filename;
1357 + showActivePdf(data.data.filename);
1358 +
1359 + appendMessage('bot', data.data.message);
1360 + scrollToBottom();
1361 + activePdfFile = data.data.filename;
3624 1362 } else {
1363 + console.error('Upload failed:', data.data);
3625 1364 alert('Failed to upload PDF. Please try again.');
3626 1365 }
3627 1366 } catch (error) {
1367 + console.error('Upload error:', error);
3628 1368 alert('Error uploading file. Please try again.');
3629 1369 } finally {
3630 1370 uploadBtn.disabled = false;
3631 - if (sendBtn) sendBtn.disabled = false;
1371 + sendBtn.disabled = false;
3632 1372 uploadBtn.innerHTML = originalBtnContent;
3633 1373 this.value = ''; // Reset file input
3634 1374 }
3635 1375 });
3636 1376
3637 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3638 - $(document).on('change', '.word-upload', async function(e) {
3639 - var botId = getBotIdFromElement(this);
3640 - var instance = MxChatInstances.get(botId);
3641 - const file = this.files[0];
3642 - const sessionId = MxChatInstances.ensureSession(botId);
3643 -
1377 + // Word file input change handler
1378 + addSafeEventListener('word-upload', 'change', async function(e) {
1379 + const file = e.target.files[0];
1380 +
3644 1381 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3645 1382 alert('Please select a valid Word document (.docx).');
3646 1383 return;
3647 1384 }
3648 -
1385 +
3649 1386 if (!sessionId) {
1387 + console.error('No session ID found');
3650 1388 alert('Error: No session ID found');
3651 1389 return;
3652 1390 }
3653 -
3654 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3655 - alert('Error: Ajax configuration missing');
3656 - return;
3657 - }
3658 -
1391 +
3659 1392 // Disable buttons and show loading state
3660 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3661 - const sendBtn = getElementDOM(botId, 'send-button');
3662 - if (!uploadBtn) return;
1393 + const uploadBtn = document.getElementById('word-upload-btn');
1394 + const sendBtn = document.getElementById('send-button');
3663 1395 const originalBtnContent = uploadBtn.innerHTML;
3664 -
1396 +
3665 1397 try {
3666 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3667 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3668 1398 const formData = new FormData();
3669 1399 formData.append('action', 'mxchat_upload_word');
3670 1400 formData.append('word_file', file);
3671 1401 formData.append('session_id', sessionId);
3672 1402 formData.append('nonce', mxchatChat.nonce);
3673 -
1403 +
3674 1404 uploadBtn.disabled = true;
3675 - if (sendBtn) sendBtn.disabled = true;
1405 + sendBtn.disabled = true;
3676 1406 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3677 1407 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3678 1408 </svg>`;
3679 -
1409 +
3680 1410 const response = await fetch(mxchatChat.ajax_url, {
3681 1411 method: 'POST',
3682 1412 body: formData
3683 1413 });
3684 -
1414 +
3685 1415 const data = await response.json();
3686 -
1416 +
3687 1417 if (data.success) {
3688 1418 // Hide popular questions if they exist
3689 - if (hasQuickQuestions(botId)) {
3690 - collapseQuickQuestions(botId);
1419 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1420 + if (popularQuestionsContainer) {
1421 + popularQuestionsContainer.style.display = 'none';
3691 1422 }
3692 -
1423 +
3693 1424 // Show the active Word document name
3694 - showActiveWord(data.data.filename, botId);
3695 -
3696 - appendMessage('bot', data.data.message, '', [], false, botId);
3697 - scrollToBottom(botId);
3698 - instance.activeWordFile = data.data.filename;
1425 + showActiveWord(data.data.filename);
1426 +
1427 + appendMessage('bot', data.data.message);
1428 + scrollToBottom();
1429 + activeWordFile = data.data.filename;
3699 1430 } else {
1431 + console.error('Upload failed:', data.data);
3700 1432 alert('Failed to upload Word document. Please try again.');
3701 1433 }
3702 1434 } catch (error) {
1435 + console.error('Upload error:', error);
3703 1436 alert('Error uploading file. Please try again.');
3704 1437 } finally {
3705 1438 uploadBtn.disabled = false;
3706 - if (sendBtn) sendBtn.disabled = false;
1439 + sendBtn.disabled = false;
3707 1440 uploadBtn.innerHTML = originalBtnContent;
3708 1441 this.value = ''; // Reset file input
3709 1442 }
3710 1443 });
3711 1444
3712 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3713 - $(document).on('click', '.remove-pdf-btn', function(e) {
1445 + // Remove button click handlers
1446 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3714 1447 e.preventDefault();
3715 1448 e.stopPropagation();
3716 - removeActivePdf(getBotIdFromElement(this));
1449 + removeActivePdf();
3717 1450 });
3718 -
3719 - $(document).on('click', '.remove-word-btn', function(e) {
1451 +
1452 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3720 1453 e.preventDefault();
3721 1454 e.stopPropagation();
3722 - removeActiveWord(getBotIdFromElement(this));
1455 + removeActiveWord();
3723 1456 });
3724 1457
3725 1458 // Window resize handlers
3726 1459 $(window).on('resize orientationchange', function() {
@@ -3757,654 +1490,164 @@
3757 1490 });
3758 1491 });
3759 1492
3760 1493
3761 -// ====================================
3762 -// INIT LOADER & CHAT CONTAINER HELPERS
3763 -// ====================================
3764 -// These must be outside the email collection block so they're always available
3765 -// (used by persistence loading even when email collection is off)
3766 -
3767 -function showInitLoader(botId) {
3768 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3769 - if (loader) loader.style.display = 'flex';
3770 -}
3771 -
3772 -function hideInitLoader(botId) {
3773 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3774 - if (loader) loader.style.display = 'none';
3775 -}
3776 -
3777 -function showEmailFormForBot(botId) {
3778 - hideInitLoader(botId);
3779 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3780 - var chatContainer = getElementDOM(botId, 'chat-container');
3781 - if (emailBlocker) emailBlocker.style.display = 'flex';
3782 - if (chatContainer) chatContainer.style.display = 'none';
3783 -}
3784 -
3785 -function showChatContainerForBot(botId) {
3786 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3787 - var chatContainer = getElementDOM(botId, 'chat-container');
3788 - if (emailBlocker) emailBlocker.style.display = 'none';
3789 -
3790 - var instance = MxChatInstances.get(botId);
3791 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3792 -
3793 - // If persistence is on and history hasn't loaded yet, show loader
3794 - // while history loads to prevent flash of empty chat
3795 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3796 - if (chatContainer) chatContainer.style.display = 'none';
3797 - showInitLoader(botId);
3798 - loadChatHistory(botId, function() {
3799 - hideInitLoader(botId);
3800 - if (chatContainer) chatContainer.style.display = 'flex';
3801 - scrollToBottom(botId, true);
3802 - });
3803 - } else {
3804 - hideInitLoader(botId);
3805 - if (chatContainer) chatContainer.style.display = 'flex';
3806 - if (typeof loadChatHistory === 'function') {
3807 - loadChatHistory(botId);
3808 - }
3809 - }
3810 -}
3811 -
3812 -// ====================================
3813 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3814 -// ====================================
3815 -// Only run email collection setup if it's enabled
3816 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3817 -
3818 - // Track submitting state per bot
3819 - const emailSubmittingState = {};
3820 -
3821 - // Add CSS animations for email form (once globally)
3822 - if (!document.getElementById('email-error-styles')) {
3823 - const style = document.createElement('style');
3824 - style.id = 'email-error-styles';
3825 - style.textContent = `
3826 - @keyframes fadeInError {
3827 - from { opacity: 0; transform: translateY(-5px); }
3828 - to { opacity: 1; transform: translateY(0); }
3829 - }
3830 - .email-input-shake {
3831 - animation: shake 0.5s ease-in-out;
3832 - }
3833 - @keyframes shake {
3834 - 0%, 100% { transform: translateX(0); }
3835 - 25% { transform: translateX(-5px); }
3836 - 75% { transform: translateX(5px); }
3837 - }
3838 - @keyframes spin {
3839 - from { transform: rotate(0deg); }
3840 - to { transform: rotate(360deg); }
3841 - }
3842 - .email-spinner {
3843 - display: inline-block;
3844 - vertical-align: middle;
3845 - }
3846 - `;
3847 - document.head.appendChild(style);
3848 - }
3849 -
3850 - function isValidEmailAddress(email) {
3851 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3852 - return emailRegex.test(email.trim()) && email.length <= 254;
3853 - }
3854 -
3855 - function isValidNameInput(name) {
3856 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3857 - }
3858 -
3859 - /**
3860 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3861 - * @param {string} botId - The bot instance ID
3862 - * @param {string} visitorName - The visitor's name to insert
3863 - */
3864 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3865 - var chatBox = getElementDOM(botId, 'chat-box');
3866 - if (!chatBox) return;
3867 -
3868 - // Find the first bot message (intro message)
3869 - var introMessage = chatBox.querySelector('.bot-message');
3870 - if (!introMessage) return;
3871 -
3872 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3873 - if (!messageContent) return;
3874 -
3875 - var html = messageContent.innerHTML;
3876 -
3877 - // Replace {visitor_name} placeholder (case-insensitive)
3878 - if (visitorName && visitorName.trim()) {
3879 - // Escape HTML to prevent XSS
3880 - var safeName = $('<div>').text(visitorName.trim()).html();
3881 - html = html.replace(/\{visitor_name\}/gi, safeName);
3882 - } else {
3883 - // Remove placeholder and clean up spacing if no name provided
3884 - html = html.replace(/\{visitor_name\}/gi, '');
3885 - // Clean up any double spaces that might result
3886 - html = html.replace(/\s{2,}/g, ' ').trim();
3887 - }
3888 -
3889 - messageContent.innerHTML = html;
3890 - }
3891 -
3892 - function setEmailSubmissionState(botId, loading) {
3893 - var submitButton = getElementDOM(botId, 'email-submit-button');
3894 - var emailInput = getElementDOM(botId, 'user-email');
3895 - var nameInput = getElementDOM(botId, 'user-name');
3896 -
3897 - if (loading) {
3898 - emailSubmittingState[botId] = true;
3899 - if (submitButton) submitButton.disabled = true;
3900 - if (emailInput) emailInput.disabled = true;
3901 - if (nameInput) nameInput.disabled = true;
3902 -
3903 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3904 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3905 - const originalText = submitButton.textContent;
3906 - submitButton.innerHTML = `
3907 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3908 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3909 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3910 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3911 - </circle>
3912 - </svg>
3913 - ${originalText}
3914 - `;
3915 - submitButton.style.opacity = '0.8';
3916 - }
3917 - } else {
3918 - emailSubmittingState[botId] = false;
3919 - if (submitButton) submitButton.disabled = false;
3920 - if (emailInput) emailInput.disabled = false;
3921 - if (nameInput) nameInput.disabled = false;
3922 -
3923 - if (submitButton) {
3924 - const originalHtml = submitButton.getAttribute('data-original-html');
3925 - if (originalHtml) {
3926 - submitButton.innerHTML = originalHtml;
3927 - }
3928 - submitButton.style.opacity = '1';
3929 - }
3930 - }
3931 - }
3932 -
3933 - function showEmailError(botId, message) {
3934 - clearEmailError(botId);
3935 -
3936 - var emailForm = getElementDOM(botId, 'email-collection-form');
3937 - if (!emailForm) return;
3938 -
3939 - const errorDiv = document.createElement('div');
3940 - errorDiv.className = 'email-error';
3941 - errorDiv.style.cssText = `
3942 - color: #e74c3c;
3943 - font-size: 12px;
3944 - margin-top: 8px;
3945 - padding: 4px 0;
3946 - animation: fadeInError 0.3s ease;
3947 - `;
3948 - errorDiv.textContent = message;
3949 - emailForm.appendChild(errorDiv);
3950 -
3951 - // Add shake animation to inputs
3952 - var emailInput = getElementDOM(botId, 'user-email');
3953 - var nameInput = getElementDOM(botId, 'user-name');
3954 -
3955 - if (emailInput) {
3956 - emailInput.classList.add('email-input-shake');
3957 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3958 - }
3959 - if (nameInput) {
3960 - nameInput.classList.add('email-input-shake');
3961 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3962 - }
3963 - }
3964 -
3965 - function clearEmailError(botId) {
3966 - var emailForm = getElementDOM(botId, 'email-collection-form');
3967 - if (emailForm) {
3968 - const existingErrors = emailForm.querySelectorAll('.email-error');
3969 - existingErrors.forEach(error => error.remove());
3970 - }
3971 - }
3972 -
3973 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3974 - function resolveEmailState(botId) {
3975 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3976 - if (mxchatChat.initial_email_state.show_email_form) {
3977 - showEmailFormForBot(botId);
3978 - } else {
3979 - showChatContainerForBot(botId);
3980 - }
3981 - } else {
3982 - checkSessionAndEmailForBot(botId);
3983 - }
3984 - }
3985 -
3986 - function checkSessionAndEmailForBot(botId) {
3987 - const sessionId = MxChatInstances.ensureSession(botId);
3988 -
3989 - // Hide both panels while we check — show loader instead
3990 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3991 - var chatContainer = getElementDOM(botId, 'chat-container');
3992 - if (emailBlocker) emailBlocker.style.display = 'none';
3993 - if (chatContainer) chatContainer.style.display = 'none';
3994 - showInitLoader(botId);
3995 -
3996 - fetch(mxchatChat.ajax_url, {
3997 - method: 'POST',
3998 - headers: {
3999 - 'Content-Type': 'application/x-www-form-urlencoded',
4000 - },
4001 - body: new URLSearchParams({
4002 - action: 'mxchat_check_email_provided',
4003 - session_id: sessionId,
4004 - nonce: mxchatChat.nonce,
1494 + // ====================================
1495 + // EMAIL COLLECTION SETUP
1496 + // ====================================
1497 +
1498 + // Email collection form setup and handlers
1499 + const emailForm = document.getElementById('email-collection-form');
1500 + const emailBlocker = document.getElementById('email-blocker');
1501 + const chatbotWrapper = document.getElementById('chat-container');
1502 +
1503 + if (emailForm && emailBlocker && chatbotWrapper) {
1504 + // Check if email exists for the current session
1505 + function checkSessionAndEmail() {
1506 + const sessionId = getChatSession();
1507 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1508 +
1509 + fetch(mxchatChat.ajax_url, {
1510 + method: 'POST',
1511 + headers: {
1512 + 'Content-Type': 'application/x-www-form-urlencoded',
1513 + },
1514 + body: new URLSearchParams({
1515 + action: 'mxchat_check_email_provided',
1516 + session_id: sessionId,
1517 + nonce: mxchatChat.nonce,
1518 + }),
4005 1519 })
4006 - })
4007 - .then((response) => {
4008 - if (!response.ok) {
4009 - throw new Error(`HTTP error! status: ${response.status}`);
4010 - }
4011 - return response.json();
4012 - })
4013 - .then((data) => {
4014 - if (data.success) {
4015 - if (data.data.logged_in || data.data.email) {
4016 - showChatContainerForBot(botId);
1520 + .then((response) => response.json())
1521 + .then((data) => {
1522 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1523 +
1524 + if (data.success) {
1525 + if (data.data.logged_in) {
1526 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1527 + emailBlocker.style.display = 'none';
1528 + chatbotWrapper.style.display = 'flex';
1529 + } else if (data.data.email) {
1530 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1531 + emailBlocker.style.display = 'none';
1532 + chatbotWrapper.style.display = 'flex';
1533 + } else {
1534 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1535 + emailBlocker.style.display = 'flex';
1536 + chatbotWrapper.style.display = 'none';
1537 + }
4017 1538 } else {
4018 - showEmailFormForBot(botId);
1539 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1540 + emailBlocker.style.display = 'flex';
1541 + chatbotWrapper.style.display = 'none';
4019 1542 }
4020 - } else {
4021 - showEmailFormForBot(botId);
4022 - }
4023 - })
4024 - .catch((error) => {
4025 - showEmailFormForBot(botId);
4026 - });
4027 - }
4028 -
4029 - // Event delegation for email form submission
4030 - $(document).on('submit', '.email-collection-form', function(e) {
4031 - e.preventDefault();
4032 - e.stopPropagation();
4033 -
4034 - var botId = getBotIdFromElement(this);
4035 -
4036 - // Prevent double submission
4037 - if (emailSubmittingState[botId]) {
4038 - return false;
1543 + })
1544 + .catch((error) => {
1545 + // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1546 + emailBlocker.style.display = 'flex';
1547 + chatbotWrapper.style.display = 'none';
1548 + });
4039 1549 }
4040 -
4041 - var emailInput = getElementDOM(botId, 'user-email');
4042 - var nameInput = getElementDOM(botId, 'user-name');
4043 - var consentInput = getElementDOM(botId, 'user-consent');
4044 - var userEmail = emailInput ? emailInput.value.trim() : '';
4045 - var userName = nameInput ? nameInput.value.trim() : '';
4046 - var sessionId = MxChatInstances.ensureSession(botId);
4047 -
4048 - // Validate email
4049 - if (!userEmail) {
4050 - showEmailError(botId, 'Please enter your email address.');
4051 - return false;
4052 - }
4053 -
4054 - if (!isValidEmailAddress(userEmail)) {
4055 - showEmailError(botId, 'Please enter a valid email address.');
4056 - return false;
4057 - }
4058 -
4059 - // Validate name if field exists and has content
4060 - if (nameInput && userName && !isValidNameInput(userName)) {
4061 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
4062 - return false;
4063 - }
4064 -
4065 - // Consent checkbox (b062c4): backstop behind the native required
4066 - // attribute; the server enforces this independently either way.
4067 - if (consentInput && consentInput.required && !consentInput.checked) {
4068 - showEmailError(botId, 'Please tick the consent box to continue.');
4069 - return false;
4070 - }
4071 -
4072 - clearEmailError(botId);
4073 - setEmailSubmissionState(botId, true);
4074 -
4075 - // Prepare form data
4076 - const formData = new URLSearchParams({
4077 - action: 'mxchat_handle_save_email_and_response',
4078 - email: userEmail,
4079 - session_id: sessionId,
4080 - nonce: mxchatChat.nonce,
4081 - });
4082 -
4083 - if (userName) {
4084 - formData.append('name', userName);
4085 - }
4086 -
4087 - // Ticked/unticked both travel when the checkbox is rendered, so an
4088 - // optional-consent "no" is recorded as a decision, not an absence.
4089 - if (consentInput) {
4090 - formData.append('consent', consentInput.checked ? '1' : '0');
4091 - }
4092 -
4093 - fetch(mxchatChat.ajax_url, {
4094 - method: 'POST',
4095 - headers: {
4096 - 'Content-Type': 'application/x-www-form-urlencoded',
4097 - },
4098 - body: formData
4099 - })
4100 - .then((response) => {
4101 - if (!response.ok) {
4102 - throw new Error(`HTTP error! status: ${response.status}`);
4103 - }
4104 - return response.json();
4105 - })
4106 - .then((data) => {
4107 - setEmailSubmissionState(botId, false);
4108 -
4109 - if (data.success) {
4110 - showChatContainerForBot(botId);
4111 -
4112 - // Replace {visitor_name} placeholder in intro message with actual name
4113 - if (userName) {
4114 - replaceVisitorNamePlaceholder(botId, userName);
4115 - } else {
4116 - // Remove placeholder if no name provided
4117 - replaceVisitorNamePlaceholder(botId, '');
4118 - }
4119 -
4120 - if (data.message && typeof appendMessage === 'function') {
4121 - setTimeout(() => {
4122 - appendMessage('bot', data.message, '', [], false, botId);
4123 - if (typeof scrollToBottom === 'function') {
4124 - scrollToBottom(botId);
1550 +
1551 + // Handle email form submission
1552 + emailForm.addEventListener('submit', function (event) {
1553 + event.preventDefault();
1554 + const userEmail = document.getElementById('user-email').value;
1555 + const sessionId = getChatSession();
1556 +
1557 + if (userEmail) {
1558 + fetch(mxchatChat.ajax_url, {
1559 + method: 'POST',
1560 + headers: {
1561 + 'Content-Type': 'application/x-www-form-urlencoded',
1562 + },
1563 + body: new URLSearchParams({
1564 + action: 'mxchat_handle_save_email_and_response',
1565 + email: userEmail,
1566 + session_id: sessionId,
1567 + nonce: mxchatChat.nonce,
1568 + }),
1569 + })
1570 + .then((response) => response.json())
1571 + .then((data) => {
1572 + //console.log('Backend response:', data);
1573 + if (data.success) {
1574 + //console.log('Email saved successfully:', userEmail);
1575 + emailBlocker.style.display = 'none';
1576 + chatbotWrapper.style.display = 'flex';
1577 +
1578 + // Optionally handle bot response
1579 + if (data.message) {
1580 + appendMessage('bot', data.message);
1581 + scrollToBottom();
4125 1582 }
4126 - }, 100);
4127 - }
4128 - } else {
4129 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1583 + } else {
1584 + console.error('Error saving email:', data.message || 'Unknown error');
1585 + }
1586 + })
1587 + .catch((error) => {
1588 + console.error('AJAX error:', error);
1589 + });
4130 1590 }
4131 - })
4132 - .catch((error) => {
4133 - setEmailSubmissionState(botId, false);
4134 - showEmailError(botId, 'An error occurred. Please try again.');
4135 1591 });
1592 +
1593 + // Check session and email status on page load
1594 + checkSessionAndEmail();
1595 + } else if (mxchatChat.email_collection_enabled) {
1596 + // Only show error if email collection is enabled but elements are missing
1597 + console.error('Essential elements for email handling are missing.');
1598 + }
4136 1599
4137 - return false;
4138 - });
4139 -
4140 - // Real-time email validation using event delegation
4141 - $(document).on('input', '.mxchat-email-input', function() {
4142 - var botId = getBotIdFromElement(this);
4143 - var $input = $(this);
4144 -
4145 - // Clear previous timeout
4146 - clearTimeout($input.data('validationTimeout'));
4147 -
4148 - // Debounce validation
4149 - var timeout = setTimeout(() => {
4150 - var email = this.value.trim();
4151 - clearEmailError(botId);
4152 -
4153 - if (email && !isValidEmailAddress(email)) {
4154 - showEmailError(botId, 'Please enter a valid email address.');
4155 - }
4156 - }, 500);
4157 -
4158 - $input.data('validationTimeout', timeout);
4159 - });
4160 -
4161 - // Handle Enter key in email input
4162 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4163 - if (e.key === 'Enter') {
4164 - e.preventDefault();
4165 - var botId = getBotIdFromElement(this);
4166 - if (!emailSubmittingState[botId]) {
4167 - $(this).closest('.email-collection-form').submit();
4168 - }
4169 - }
4170 - });
4171 -
4172 - // Handle Enter key in name input
4173 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4174 - if (e.key === 'Enter') {
4175 - e.preventDefault();
4176 - var botId = getBotIdFromElement(this);
4177 - if (!emailSubmittingState[botId]) {
4178 - $(this).closest('.email-collection-form').submit();
4179 - }
4180 - }
4181 - });
4182 -
4183 - // Initialize email check for all bot instances
4184 - // For floating bots: defer until widget is opened (zero passive AJAX)
4185 - // For embedded bots: check immediately since the form is visible
4186 - $('.mxchat-chatbot-wrapper').each(function() {
4187 - var botId = $(this).data('bot-id') || 'default';
4188 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4189 -
4190 - if (emailBlocker) {
4191 - if (isEmbeddedBot(botId)) {
4192 - // Embedded bots are always visible — check now
4193 - resolveEmailState(botId);
4194 - }
4195 - // Floating bots: handled in the widget open handler
4196 - } else if (isEmbeddedBot(botId)) {
4197 - // Embedded bot, no email collection — load history with loader
4198 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4199 - if (chatPersistenceEnabled) {
4200 - MxChatInstances.ensureSession(botId);
4201 - showChatContainerForBot(botId);
4202 - }
4203 - }
4204 - });
4205 -}
4206 -
4207 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4208 - $(document).on('click', '.pre-chat-message', function() {
4209 - var botId = getBotIdFromElement(this);
4210 - var $chatbot = getElement(botId, 'floating-chatbot');
4211 - if ($chatbot.hasClass('hidden')) {
4212 - $chatbot.removeClass('hidden').addClass('visible');
4213 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4214 - handlePreChatDismissal(botId);
1600 + // Open chatbot when pre-chat message is clicked
1601 + $(document).on('click', '#pre-chat-message', function() {
1602 + var chatbot = $('#floating-chatbot');
1603 + if (chatbot.hasClass('hidden')) {
1604 + chatbot.removeClass('hidden').addClass('visible');
1605 + $('#floating-chatbot-button').addClass('hidden');
1606 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4215 1607 disableScroll(); // Disable scroll when chatbot opens
4216 -
4217 - // Load chat history for returning visitors (persistence)
4218 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4219 - if (chatPersistenceEnabled) {
4220 - MxChatInstances.ensureSession(botId);
4221 - }
4222 -
4223 - // Deferred email check — only on first widget open
4224 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4225 - var instance = MxChatInstances.get(botId);
4226 - if (emailBlocker && !instance.emailCheckDone) {
4227 - instance.emailCheckDone = true;
4228 - resolveEmailState(botId);
4229 - } else if (!emailBlocker) {
4230 - showChatContainerForBot(botId);
4231 - }
4232 1608 }
4233 1609 });
4234 1610
4235 - // Legacy duplicate close handler removed — handled by single event delegation above
1611 + var closeButton = document.querySelector('.close-pre-chat-message');
1612 + if (closeButton) {
1613 + closeButton.addEventListener('click', function() {
1614 + $('#pre-chat-message').fadeOut(200); // Hide the message
4236 1615
4237 -
4238 -function hasQuickQuestions(botId) {
4239 - botId = botId || 'default';
4240 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4241 - if (!questionsContainer) return false;
4242 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4243 - return questionButtons.length > 0;
4244 -}
4245 -
4246 -/**
4247 - * Check if a bot is embedded (not floating)
4248 - * Embedded bots don't have a .floating-chatbot wrapper
4249 - */
4250 -function isEmbeddedBot(botId) {
4251 - botId = botId || 'default';
4252 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4253 - return !floatingWrapper;
4254 -}
4255 -
4256 -function collapseQuickQuestions(botId) {
4257 - botId = botId || 'default';
4258 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4259 - if (questionsContainer && hasQuickQuestions(botId)) {
4260 - questionsContainer.classList.add('collapsed');
4261 - questionsContainer.classList.add('has-been-collapsed');
4262 - try {
4263 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4264 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4265 - } catch (e) {
4266 - // Ignore if sessionStorage is not available
4267 - }
4268 - }
4269 -}
4270 -
4271 -function expandQuickQuestions(botId) {
4272 - botId = botId || 'default';
4273 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4274 - if (questionsContainer && hasQuickQuestions(botId)) {
4275 - questionsContainer.classList.remove('collapsed');
4276 - try {
4277 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4278 - } catch (e) {
4279 - // Ignore if sessionStorage is not available
4280 - }
4281 - }
4282 -}
4283 -
4284 -function checkQuickQuestionsState(botId) {
4285 - botId = botId || 'default';
4286 - if (!hasQuickQuestions(botId)) {
4287 - return; // Don't do anything if no questions exist
4288 - }
4289 -
4290 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4291 - if (isEmbeddedBot(botId)) {
4292 - return;
4293 - }
4294 -
4295 - try {
4296 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4297 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4298 -
4299 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4300 - if (questionsContainer) {
4301 - if (hasBeenCollapsed === 'true') {
4302 - questionsContainer.classList.add('has-been-collapsed');
4303 - }
4304 - if (isCollapsed === 'true') {
4305 - questionsContainer.classList.add('collapsed');
4306 - }
4307 - }
4308 - } catch (e) {
4309 - // Ignore if sessionStorage is not available
4310 - }
4311 -}
4312 -
4313 -// Global delegation for dynamically added links as fallback
4314 -// Use class selector for multi-instance support
4315 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4316 - const $link = $(this);
4317 - const messageDiv = $link.closest('.bot-message, .agent-message');
4318 -
4319 - // Only process bot/agent message links
4320 - if (messageDiv.length > 0) {
4321 - const originalHref = $link.attr('href');
4322 -
4323 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4324 - e.preventDefault();
4325 - e.stopPropagation();
4326 -
4327 - // Mark as tracked
4328 - $link.attr('data-tracked', 'true');
4329 -
4330 - // Get bot ID from the chat box context
4331 - var botId = getBotIdFromElement(this);
4332 -
4333 - // Get message context from the message div
4334 - const messageText = messageDiv.text().substring(0, 200);
4335 -
1616 + // Send an AJAX request to set the transient flag for 24 hours
4336 1617 $.ajax({
4337 1618 url: mxchatChat.ajax_url,
4338 1619 type: 'POST',
4339 1620 data: {
4340 - action: 'mxchat_track_url_click',
4341 - session_id: getChatSession(botId),
4342 - url: originalHref,
4343 - message_context: messageText,
4344 - nonce: mxchatChat.nonce
1621 + action: 'mxchat_dismiss_pre_chat_message',
1622 + _ajax_nonce: mxchatChat.nonce
4345 1623 },
4346 - complete: function() {
4347 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4348 - window.open(originalHref, '_blank');
4349 - } else {
4350 - window.location.href = originalHref;
4351 - }
1624 + success: function() {
1625 + //console.log('Pre-chat message dismissed for 24 hours.');
1626 +
1627 + // Ensure the message is hidden after dismissal
1628 + $('#pre-chat-message').hide();
1629 + },
1630 + error: function() {
1631 + //console.error('Failed to dismiss pre-chat message.');
4352 1632 }
4353 1633 });
4354 -
4355 - return false;
4356 - }
1634 + });
4357 1635 }
4358 -});
4359 -
4360 1636 // ====================================
4361 1637 // MAIN INITIALIZATION
4362 1638 // ====================================
4363 -
4364 - // Initialize all chatbot instances on the page
4365 - initializeAllInstances();
4366 -
4367 - // Legacy initialization for single bot compatibility
4368 - $('.floating-chatbot.hidden').each(function() {
4369 - var botId = getBotIdFromElement(this);
4370 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4371 - });
4372 -
1639 +
1640 + if ($('#floating-chatbot').hasClass('hidden')) {
1641 + $('#floating-chatbot-button').removeClass('hidden');
1642 + }
4373 1643 // Initialize when document is ready
4374 1644 setFullHeight();
1645 + initializeChatVisibility();
1646 + loadChatHistory();
4375 1647
4376 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4377 - // until the user's first interaction via MxChatInstances.ensureSession()
4378 -
4379 - // Initialize chat visibility for all instances
4380 - $('.mxchat-chatbot-wrapper').each(function() {
4381 - var botId = $(this).data('bot-id') || 'default';
4382 - initializeChatVisibility(botId);
4383 - });
4384 -
4385 - // Make functions globally available for add-ons
4386 - window.hasQuickQuestions = hasQuickQuestions;
4387 - window.collapseQuickQuestions = collapseQuickQuestions;
4388 - window.appendMessage = appendMessage;
4389 - window.appendThinkingMessage = appendThinkingMessage;
4390 - window.scrollToBottom = scrollToBottom;
4391 - window.scrollElementToTop = scrollElementToTop;
4392 - window.replaceLastMessage = replaceLastMessage;
4393 - window.callMxChat = callMxChat;
4394 - window.callMxChatStream = callMxChatStream;
4395 - window.shouldUseStreaming = shouldUseStreaming;
4396 - window.getChatSession = getChatSession;
4397 - window.getPageContext = getPageContext;
4398 - window.updateStreamingMessage = updateStreamingMessage;
4399 - window.MxChatInstances = MxChatInstances;
4400 - window.getElement = getElement;
4401 - window.getElementDOM = getElementDOM;
4402 - window.getBotIdFromElement = getBotIdFromElement;
4403 -
4404 1648 }); // End of jQuery ready
4405 1649
4406 -
4407 1650 // ====================================
4408 1651 // GLOBAL EVENT LISTENERS (Outside jQuery)
4409 1652 // ====================================
4410 1653
@@ -4430,310 +1673,8 @@
4430 1673 }
4431 1674 }
4432 1675 });
4433 1676
4434 -// ============================================================================
4435 -// SATISFACTION RATING (v3.2.6)
4436 -// ============================================================================
4437 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4438 -// inactivity following a bot reply. One prompt per session, deduped via
4439 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4440 -// the option (default off) is authoritative.
4441 -jQuery(function($) {
4442 - if (typeof mxchatChat === 'undefined') return;
4443 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4444 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4445 - // old "disabled when exactly false/'off'" check let '' through and the
4446 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4447 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4448 - // (boolean-true localizations) working.
4449 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4450 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4451 - // merges fresh values over mxchatChat (that merge fires on first widget
4452 - // open, after this module has already decided). Re-evaluating would mean
4453 - // restructuring the whole module to late-bind its listeners — not worth it
4454 - // for a prompt that is at worst stale for one page load on a cached page.
4455 - var sre = mxchatChat.satisfaction_rating_enabled;
4456 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4457 -
4458 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4459 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4460 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4461 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4462 - if (idleSeconds < 5) idleSeconds = 5;
4463 - if (idleSeconds > 600) idleSeconds = 600;
4464 - var IDLE_MS = idleSeconds * 1000;
4465 - var MIN_BOT_REPLIES = 2;
4466 - var ratingState = {};
4467 -
4468 - function getState(botId) {
4469 - if (!ratingState[botId]) {
4470 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4471 - }
4472 - return ratingState[botId];
4473 - }
4474 -
4475 - function getSessionId(botId) {
4476 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4477 - return MxChatInstances.getChatSession(botId);
4478 - }
4479 - return null;
4480 - }
4481 -
4482 - function isAlreadyRated(sessionId) {
4483 - if (!sessionId) return false;
4484 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4485 - }
4486 -
4487 - function markRated(sessionId) {
4488 - if (!sessionId) return;
4489 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4490 - }
4491 -
4492 - function esc(s) {
4493 - return String(s == null ? '' : s)
4494 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4495 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4496 - }
4497 -
4498 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4499 - function ratingSkipInlineColors(botId) {
4500 - if (mxchatChat.skip_inline_colors) return true;
4501 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4502 - return botAssignments.hasOwnProperty(botId);
4503 - }
4504 -
4505 - function botBubbleStyleAttr(botId) {
4506 - if (ratingSkipInlineColors(botId)) return '';
4507 - var bg = mxchatChat.bot_message_bg_color;
4508 - var fg = mxchatChat.bot_message_font_color;
4509 - if (!bg && !fg) return '';
4510 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4511 - }
4512 -
4513 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4514 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4515 - // and paints the filled "Send" pill so it fills with the bot font color and
4516 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4517 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4518 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4519 - // unreliably inside a descendant's `background`, so a bubble-level var would
4520 - // silently fall back to the literal (white-block bug all over again). Inline
4521 - // longhand always wins. Same transparent-guard as the menu so we never paint
4522 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4523 - function syncRatingBubbleColors(botId) {
4524 - var $chatBox = getChatBoxByBotId(botId);
4525 - if (!$chatBox || !$chatBox.length) return;
4526 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4527 - if (!bubbleEl) return;
4528 - var cs = window.getComputedStyle(bubbleEl);
4529 - var fg = cs.color;
4530 - var bg = cs.backgroundColor;
4531 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4532 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4533 - // Expose on the bubble too, for any inheriting styles / future use.
4534 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4535 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4536 - // Paint the Send pill directly — the part that actually fixes the bug.
4537 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4538 - if (submitEl) {
4539 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4540 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4541 - }
4542 - }
4543 -
4544 - function copy(key) {
4545 - var c = mxchatChat.satisfaction_rating_copy || {};
4546 - var d = {
4547 - question: 'Was this helpful?',
4548 - helpful: 'Helpful',
4549 - not_helpful: 'Not helpful',
4550 - dismiss: 'Dismiss',
4551 - thanks: 'Thanks! Anything we should improve? (optional)',
4552 - placeholder: 'Tell us what could be better…',
4553 - send: 'Send',
4554 - skip: 'Skip',
4555 - saved: 'Thanks for the feedback.'
4556 - };
4557 - return c[key] || d[key];
4558 - }
4559 -
4560 - function thumbUpSvg() {
4561 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4562 - }
4563 - function thumbDownSvg() {
4564 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4565 - }
4566 -
4567 - function buildPromptHtml(botId) {
4568 - var styleAttr = botBubbleStyleAttr(botId);
4569 - return ''
4570 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4571 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4572 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4573 - + '<div class="mxchat-rating-actions">'
4574 - + '<span class="mxchat-rating-buttons">'
4575 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4576 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4577 - + '</span>'
4578 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4579 - + '</div>'
4580 - + '</div>'
4581 - + '</div>';
4582 - }
4583 -
4584 - function buildFeedbackHtml(botId, rating) {
4585 - var styleAttr = botBubbleStyleAttr(botId);
4586 - return ''
4587 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4588 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4589 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4590 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4591 - + '<div class="mxchat-rating-feedback-actions">'
4592 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4593 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4594 - + '</div>'
4595 - + '</div>'
4596 - + '</div>';
4597 - }
4598 -
4599 - function buildSavedHtml(botId) {
4600 - var styleAttr = botBubbleStyleAttr(botId);
4601 - return ''
4602 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4603 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4604 - + '</div>';
4605 - }
4606 -
4607 - function getChatBoxByBotId(botId) {
4608 - var $byId = $('#chat-box-' + botId);
4609 - if ($byId.length) return $byId.first();
4610 - return $('.chat-box').first();
4611 - }
4612 -
4613 - function scrollChatBoxToBottom($chatBox) {
4614 - if (!$chatBox || !$chatBox.length) return;
4615 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4616 - }
4617 -
4618 - function showPrompt(botId) {
4619 - var s = getState(botId);
4620 - if (s.promptShown || s.dismissed) return;
4621 - var sessionId = getSessionId(botId);
4622 - if (!sessionId) return;
4623 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4624 - var $chatBox = getChatBoxByBotId(botId);
4625 - if (!$chatBox.length) return;
4626 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4627 - $chatBox.append(buildPromptHtml(botId));
4628 - syncRatingBubbleColors(botId);
4629 - s.promptShown = true;
4630 - scrollChatBoxToBottom($chatBox);
4631 - }
4632 -
4633 - function submitRating(botId, rating, feedback) {
4634 - var sessionId = getSessionId(botId);
4635 - if (!sessionId) return;
4636 - $.post(mxchatChat.ajax_url, {
4637 - action: 'mxchat_save_rating',
4638 - session_id: sessionId,
4639 - bot_id: botId,
4640 - rating: rating,
4641 - feedback: feedback || ''
4642 - });
4643 - markRated(sessionId);
4644 - }
4645 -
4646 - function onBotReply(botId) {
4647 - var s = getState(botId);
4648 - s.botReplies += 1;
4649 - if (s.promptShown || s.dismissed) return;
4650 - var sessionId = getSessionId(botId);
4651 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4652 - if (s.botReplies < MIN_BOT_REPLIES) return;
4653 - if (s.idleTimer) clearTimeout(s.idleTimer);
4654 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4655 - }
4656 -
4657 - function onUserMessage(botId) {
4658 - var s = getState(botId);
4659 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4660 - }
4661 -
4662 - function botIdFromChatBox(el) {
4663 - var id = el && el.id ? el.id : '';
4664 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4665 - }
4666 -
4667 - function setupObserver(chatBox) {
4668 - var botId = botIdFromChatBox(chatBox);
4669 - try {
4670 - var observer = new MutationObserver(function(mutations) {
4671 - mutations.forEach(function(m) {
4672 - for (var i = 0; i < m.addedNodes.length; i++) {
4673 - var node = m.addedNodes[i];
4674 - if (!node || node.nodeType !== 1) continue;
4675 - var $n = $(node);
4676 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4677 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4678 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4679 - }
4680 - });
4681 - });
4682 - observer.observe(chatBox, { childList: true });
4683 - } catch (e) { /* noop */ }
4684 - }
4685 -
4686 - $('.chat-box').each(function() { setupObserver(this); });
4687 -
4688 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4689 - e.preventDefault();
4690 - var $btn = $(this);
4691 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4692 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4693 - var botId = $prompt.data('bot-id') || 'default';
4694 - var rating = parseInt($btn.attr('data-rating'), 10);
4695 - if (rating !== 1 && rating !== -1) return;
4696 - submitRating(botId, rating, '');
4697 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4698 - syncRatingBubbleColors(botId);
4699 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4700 - });
4701 -
4702 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4703 - e.preventDefault();
4704 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4705 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4706 - var botId = $prompt.data('bot-id') || 'default';
4707 - var s = getState(botId);
4708 - s.dismissed = true;
4709 - markRated(getSessionId(botId));
4710 - ($wrap.length ? $wrap : $prompt).remove();
4711 - });
4712 -
4713 - function closeFeedback($fb) {
4714 - var botId = $fb.data('bot-id') || 'default';
4715 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4716 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4717 - syncRatingBubbleColors(botId);
4718 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4719 - }
4720 -
4721 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4722 - e.preventDefault();
4723 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4724 - });
4725 -
4726 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4727 - e.preventDefault();
4728 - var $fb = $(this).closest('.mxchat-rating-feedback');
4729 - var botId = $fb.data('bot-id') || 'default';
4730 - var rating = parseInt($fb.attr('data-rating'), 10);
4731 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4732 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4733 - if (text !== '') {
4734 - submitRating(botId, rating, text);
4735 - }
4736 - closeFeedback($fb);
4737 - });
4738 -});
4739 -
1677 +// Initialize on page load
1678 +document.addEventListener('DOMContentLoaded', function() {
1679 + checkInitialDocumentStatus();
1680 +});