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MxChat – AI Chatbot & Content Generation for WordPress / 2.2.2
MxChat – AI Chatbot & Content Generation for WordPress v2.2.2
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← All changes | js/chat-script.js +962 -3482 3.2.7 → 2.2.2 View file →
@@ -1,316 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
2 +
108 3 // ====================================
109 - // MULTI-INSTANCE MANAGEMENT SYSTEM
110 - // ====================================
111 -
112 - // Instance registry - tracks all chatbot instances on the page
113 - const MxChatInstances = {
114 - instances: {},
115 -
116 - // Initialize an instance for a bot
117 - init: function(botId) {
118 - if (!this.instances[botId]) {
119 - // When persistence is OFF, track when this session started
120 - // so the AI only sees messages from this page load
121 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
122 -
123 - this.instances[botId] = {
124 - botId: botId,
125 - sessionId: null,
126 - lastSeenMessageId: '',
127 - notificationCheckInterval: null,
128 - pollingInterval: null,
129 - processedMessageIds: new Set(),
130 - activePdfFile: null,
131 - activeWordFile: null,
132 - chatHistoryLoaded: false,
133 - isStreaming: false,
134 - // Fresh context timestamp - only used when persistence is OFF
135 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
136 - };
137 - }
138 - return this.instances[botId];
139 - },
140 -
141 - // Get instance by botId
142 - get: function(botId) {
143 - return this.instances[botId] || this.init(botId);
144 - },
145 -
146 - // Get all active bot IDs
147 - getAllBotIds: function() {
148 - return Object.keys(this.instances);
149 - },
150 -
151 - // Session management per bot
152 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
153 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
154 - getChatSession: function(botId) {
155 - var cookieName = 'mxchat_session_id_' + botId;
156 - var storageKey = 'mxchat_session_id_' + botId;
157 - var sessionId = getCookie(cookieName);
158 -
159 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
160 - if (!sessionId) {
161 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
162 - }
163 -
164 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
165 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
166 - // storage). Without this, ensureSession() can generate and store an ID that
167 - // getChatSession() then can't read back, causing null session_ids on send.
168 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
169 - sessionId = this.instances[botId].sessionId;
170 - }
171 -
172 - // Guard against stored sentinel values that indicate earlier broken writes.
173 - if (sessionId === 'null' || sessionId === 'undefined') {
174 - sessionId = null;
175 - }
176 -
177 - // Re-sync cookie from localStorage if cookie was lost
178 - if (sessionId && !getCookie(cookieName)) {
179 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
180 - }
181 -
182 - return sessionId || null;
183 - },
184 -
185 - // Lazy session initializer — called on first user interaction
186 - ensureSession: function(botId) {
187 - botId = botId || 'default';
188 - var instance = this.instances[botId] || this.init(botId);
189 -
190 - if (instance.sessionId) {
191 - return instance.sessionId;
192 - }
193 -
194 - // Check for existing session from cookie or localStorage
195 - var existingSession = this.getChatSession(botId);
196 -
197 - if (existingSession) {
198 - instance.sessionId = existingSession;
199 - } else {
200 - // Brand new session
201 - var newId = generateSessionId();
202 - this.setChatSession(botId, newId);
203 - instance.sessionId = newId;
204 - }
205 -
206 - // Now that we have a session, do the deferred work
207 - refreshNonceIfNeeded();
208 - trackOriginatingPage();
209 -
210 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
211 - // so we do NOT call it here to avoid a race condition.
212 -
213 - return instance.sessionId;
214 - },
215 -
216 - setChatSession: function(botId, sessionId) {
217 - var cookieName = 'mxchat_session_id_' + botId;
218 - var storageKey = 'mxchat_session_id_' + botId;
219 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
220 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
221 - if (this.instances[botId]) {
222 - this.instances[botId].sessionId = sessionId;
223 - }
224 - },
225 -
226 - resetChatSession: function(botId) {
227 - // Clear old session from localStorage before setting new one
228 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
229 - var newSessionId = generateSessionId();
230 - this.setChatSession(botId, newSessionId);
231 - var $chatBox = getElement(botId, 'chat-box');
232 - if ($chatBox.length) {
233 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
234 - }
235 - if (this.instances[botId]) {
236 - this.instances[botId].chatHistoryLoaded = false;
237 - this.instances[botId].processedMessageIds = new Set();
238 - }
239 - },
240 -
241 - // Silent reset — new session ID without clearing the chat UI
242 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
243 - silentResetSession: function(botId) {
244 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
245 - var newSessionId = generateSessionId();
246 - this.setChatSession(botId, newSessionId);
247 - if (this.instances[botId]) {
248 - this.instances[botId].sessionId = newSessionId;
249 - }
250 - return newSessionId;
251 - }
252 - };
253 -
254 - // ====================================
255 - // ELEMENT SELECTOR HELPERS
256 - // ====================================
257 -
258 - // Check if a specific bot has an AI theme assigned (skip inline colors)
259 - function shouldSkipInlineColors(botId) {
260 - // If global AI theme is active, skip inline colors for all bots
261 - if (mxchatChat.skip_inline_colors) {
262 - return true;
263 - }
264 - // Check if this specific bot has a theme assignment
265 - var botAssignments = mxchatChat.bot_theme_assignments || {};
266 - return botAssignments.hasOwnProperty(botId);
267 - }
268 -
269 - // Get element by ID with bot suffix - returns jQuery object
270 - function getElement(botId, elementName) {
271 - return $('#' + elementName + '-' + botId);
272 - }
273 -
274 - // Get element by ID with bot suffix - returns DOM element
275 - function getElementDOM(botId, elementName) {
276 - return document.getElementById(elementName + '-' + botId);
277 - }
278 -
279 - // Get bot ID from any element within a chatbot instance
280 - function getBotIdFromElement(element) {
281 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
282 - if ($wrapper.length) {
283 - return $wrapper.data('bot-id') || 'default';
284 - }
285 - // Fallback: try to find from floating container
286 - var $floating = $(element).closest('.floating-chatbot');
287 - if ($floating.length) {
288 - var id = $floating.attr('id') || '';
289 - var match = id.match(/floating-chatbot-(.+)/);
290 - if (match) return match[1];
291 - }
292 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
293 - var elementId = $(element).attr('id') || '';
294 - if (elementId) {
295 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
296 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
297 - if (idMatch) return idMatch[1];
298 - }
299 - return 'default';
300 - }
301 -
302 - // Get wrapper element for a bot
303 - function getWrapper(botId) {
304 - return getElement(botId, 'mxchat-chatbot-wrapper');
305 - }
306 -
307 - // ====================================
308 4 // GLOBAL VARIABLES & CONFIGURATION
309 5 // ====================================
310 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
311 -
312 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
313 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
314 10 var userMessageFontColor = mxchatChat.user_message_font_color;
315 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
316 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -315,459 +11,203 @@
315 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
316 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
317 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
318 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
319 25
320 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
321 26
322 27 // ====================================
323 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
324 29 // ====================================
325 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
326 50 function getCookie(name) {
327 51 let value = "; " + document.cookie;
328 52 let parts = value.split("; " + name + "=");
329 53 if (parts.length == 2) return parts.pop().split(";").shift();
330 54 }
331 -
55 +
332 56 function generateSessionId() {
333 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
334 58 }
335 59
336 - // Legacy function - now delegates to instance manager
337 - function getChatSession(botId) {
338 - botId = botId || 'default';
339 - return MxChatInstances.getChatSession(botId);
340 - }
341 60
342 - function setChatSession(sessionId, botId) {
343 - botId = botId || 'default';
344 - MxChatInstances.setChatSession(botId, sessionId);
345 - }
346 -
347 - function resetChatSession(botId) {
348 - botId = botId || 'default';
349 - MxChatInstances.resetChatSession(botId);
350 - }
351 -
352 61 // ====================================
353 - // INITIALIZE ALL CHATBOT INSTANCES
62 + // CORE CHAT FUNCTIONALITY
354 63 // ====================================
355 -
356 - function initializeAllInstances() {
357 - // Find all chatbot wrappers on the page
358 - $('.mxchat-chatbot-wrapper').each(function() {
359 - var botId = $(this).data('bot-id') || 'default';
360 - MxChatInstances.init(botId);
361 - initializeBotInstance(botId);
362 - });
363 - }
364 -
365 - function initializeBotInstance(botId) {
366 - var instance = MxChatInstances.get(botId);
367 -
368 - // Initialize quick questions state for this bot
369 - checkQuickQuestionsState(botId);
370 -
371 - // Note: Event handlers use event delegation with class selectors,
372 - // so they work automatically for all instances without per-bot setup
373 - }
374 -
375 -// ====================================
376 -// CONTEXTUAL AWARENESS FUNCTIONALITY
377 -// ====================================
378 -
379 -function getPageContext() {
380 - // Check if contextual awareness is enabled
381 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
382 - return null;
383 - }
384 64
385 - // Get page URL
386 - const pageUrl = window.location.href;
65 + function sendMessage() {
66 + var message = $('#chat-input').val(); // Get value from textarea
67 + if (message) {
68 + appendMessage("user", message); // Append user's message
69 + $('#chat-input').val(''); // Clear the textarea
70 + $('#chat-input').css('height', 'auto'); // Reset height after clearing content
387 71
388 - // Get page title
389 - const pageTitle = document.title || '';
72 + // Hide the popular questions section
73 + $('#mxchat-popular-questions').hide();
390 74
391 - // Get main content from the page
392 - let pageContent = '';
75 + // Show typing indicator
76 + appendThinkingMessage();
77 + scrollToBottom();
393 78
394 - // Try to get content from common content areas
395 - const contentSelectors = [
396 - 'main',
397 - '[role="main"]',
398 - '.content',
399 - '.main-content',
400 - '.post-content',
401 - '.entry-content',
402 - '.page-content',
403 - 'article',
404 - '#content',
405 - '#main'
406 - ];
407 -
408 - let contentElement = null;
409 - for (const selector of contentSelectors) {
410 - contentElement = document.querySelector(selector);
411 - if (contentElement) {
412 - break;
79 + callMxChat(message, function(response) {
80 + // Replace typing indicator with actual response
81 + replaceLastMessage("bot", response);
82 + });
413 83 }
414 84 }
415 85
416 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
417 - if (!contentElement) {
418 - contentElement = document.body;
419 - }
86 + function sendMessageToChatbot(message) {
87 + var sessionId = getChatSession(); // Reuse the session ID logic
420 88
421 - if (contentElement) {
422 - // Clone the element to avoid modifying the original
423 - const clone = contentElement.cloneNode(true);
424 -
425 - // Remove unwanted elements
426 - const unwantedSelectors = [
427 - 'header',
428 - 'footer',
429 - 'nav',
430 - '.navigation',
431 - '.sidebar',
432 - '.widget',
433 - '.menu',
434 - 'script',
435 - 'style',
436 - '.comments',
437 - '#comments',
438 - '.breadcrumb',
439 - '.breadcrumbs',
440 - '#floating-chatbot',
441 - '#floating-chatbot-button',
442 - '.mxchat',
443 - '[class*="chat"]',
444 - '[id*="chat"]'
445 - ];
446 -
447 - unwantedSelectors.forEach(selector => {
448 - const elements = clone.querySelectorAll(selector);
449 - elements.forEach(el => el.remove());
450 - });
451 -
452 - // Extract MxChat context data attributes before getting text content
453 - const contextData = [];
454 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
455 - const contextValue = el.dataset.mxchatContext;
456 - if (contextValue && contextValue.trim()) {
457 - contextData.push(contextValue);
458 - }
459 - });
460 -
461 - // Get text content and clean it up
462 - pageContent = clone.textContent || clone.innerText || '';
463 -
464 - // Add context data to page content if any were found
465 - if (contextData.length > 0) {
466 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
467 - }
468 -
469 - // Clean up whitespace and limit length
470 - pageContent = pageContent
471 - .replace(/\s+/g, ' ')
472 - .trim()
473 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
474 - }
89 + // Hide the popular questions section
90 + $('#mxchat-popular-questions').hide();
475 91
476 - // Only return context if we have meaningful content
477 - if (!pageContent || pageContent.length < 50) {
478 - return null;
479 - }
92 + // Show thinking indicator (no need to append the user's message again)
93 + appendThinkingMessage();
94 + scrollToBottom();
480 95
481 - return {
482 - url: pageUrl,
483 - title: pageTitle,
484 - content: pageContent
485 - };
486 -}
487 -
488 -// Track originating page when chat starts
489 -function trackOriginatingPage() {
490 - const sessionId = getChatSession();
491 - const pageUrl = window.location.href;
492 - const pageTitle = document.title || 'Untitled Page';
96 + //console.log("Sending message to chatbot:", message); // Log the message
97 + //console.log("Session ID:", sessionId); // Log the session ID
493 98
494 - // Only track once per session
495 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
496 - if (sessionStorage.getItem(trackingKey)) {
497 - return;
498 - }
499 -
500 - $.ajax({
501 - url: mxchatChat.ajax_url,
502 - type: 'POST',
503 - data: {
504 - action: 'mxchat_track_originating_page',
505 - session_id: sessionId,
506 - page_url: pageUrl,
507 - page_title: pageTitle,
508 - nonce: mxchatChat.nonce
509 - },
510 - success: function(response) {
511 - if (response.success) {
512 - sessionStorage.setItem(trackingKey, 'true');
513 - }
514 - }
515 - });
516 -}
517 -
518 -// ====================================
519 -// CORE CHAT FUNCTIONALITY
520 -// ====================================
521 -
522 -// Helper functions to disable/enable chat input while waiting for response
523 -function disableChatInput(botId) {
524 - botId = botId || 'default';
525 - var chatInput = getElementDOM(botId, 'chat-input');
526 - var sendButton = getElementDOM(botId, 'send-button');
527 - if (chatInput) {
528 - chatInput.disabled = true;
529 - chatInput.style.opacity = '0.6';
530 - }
531 - if (sendButton) {
532 - sendButton.disabled = true;
533 - sendButton.style.opacity = '0.5';
534 - sendButton.style.pointerEvents = 'none';
535 - }
536 -}
537 -
538 -function enableChatInput(botId) {
539 - botId = botId || 'default';
540 - var chatInput = getElementDOM(botId, 'chat-input');
541 - var sendButton = getElementDOM(botId, 'send-button');
542 - if (chatInput) {
543 - chatInput.disabled = false;
544 - chatInput.style.opacity = '1';
545 - chatInput.focus();
546 - }
547 - if (sendButton) {
548 - sendButton.disabled = false;
549 - sendButton.style.opacity = '1';
550 - sendButton.style.pointerEvents = 'auto';
551 - }
552 -}
553 -
554 -// Update your existing sendMessage function
555 -function sendMessage(botId) {
556 - botId = botId || 'default';
557 - MxChatInstances.ensureSession(botId);
558 - var $chatInput = getElement(botId, 'chat-input');
559 - var message = $chatInput.val();
560 -
561 - // ADD PROMPT HOOK HERE
562 - if (typeof customMxChatFilter === 'function') {
563 - message = customMxChatFilter(message, "prompt");
564 - }
565 -
566 - if (message) {
567 - // Don't disable input in live agent mode - let users chat freely
568 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
569 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
570 - if (!isAgentMode) {
571 - disableChatInput(botId);
572 - }
573 -
574 - appendMessage("user", message, '', [], false, botId);
575 - $chatInput.val('');
576 - $chatInput.css('height', 'auto');
577 -
578 - if (hasQuickQuestions(botId)) {
579 - collapseQuickQuestions(botId);
580 - }
581 - appendThinkingMessage(botId);
582 - scrollToBottom(botId);
583 -
584 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
585 -
586 - // Check if streaming is enabled AND supported for this model
587 - if (shouldUseStreaming(currentModel)) {
588 - callMxChatStream(message, function(response) {
589 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
590 - }, botId);
591 - } else {
592 - callMxChat(message, function(response) {
593 - replaceLastMessage("bot", response, '', [], botId);
594 - }, botId);
595 - }
596 - }
597 -}
598 -
599 -// Update your existing sendMessageToChatbot function
600 -function sendMessageToChatbot(message, botId) {
601 - botId = botId || 'default';
602 - MxChatInstances.ensureSession(botId);
603 -
604 - // ADD PROMPT HOOK HERE
605 - if (typeof customMxChatFilter === 'function') {
606 - message = customMxChatFilter(message, "prompt");
607 - }
608 -
609 - // Don't disable input in live agent mode - let users chat freely
610 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
611 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
612 - if (!isAgentMode) {
613 - disableChatInput(botId);
614 - }
615 -
616 - var sessionId = getChatSession(botId);
617 -
618 - if (hasQuickQuestions(botId)) {
619 - collapseQuickQuestions(botId);
620 - }
621 - appendThinkingMessage(botId);
622 - scrollToBottom(botId);
623 -
624 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
625 -
626 - // Check if streaming is enabled AND supported for this model
627 - if (shouldUseStreaming(currentModel)) {
628 - callMxChatStream(message, function(response) {
629 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
630 - }, botId);
631 - } else {
99 + // Call the chatbot using the same call logic as sendMessage
632 100 callMxChat(message, function(response) {
633 - getElement(botId, 'chat-box').find('.temporary-message').remove();
634 - replaceLastMessage("bot", response, '', [], botId);
635 - }, botId);
636 - }
637 -}
638 -
639 -// Updated shouldUseStreaming function with debugging
640 -function shouldUseStreaming(model) {
641 - // Check if streaming is enabled in settings (using your toggle naming pattern)
642 - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
101 + // ** Ensure temporary thinking message is removed before adding new response **
102 + $('.temporary-message').remove();
643 103
644 - // Check if model supports streaming
645 - const streamingSupported = isStreamingSupported(model);
646 -
647 -
648 - // Only use streaming if both enabled and supported
649 - return streamingEnabled && streamingSupported;
650 -}
651 -
652 -// Helper function to handle chat mode updates
653 -function handleChatModeUpdates(response, responseText) {
654 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
655 - if (response.chat_mode) {
656 - updateChatModeIndicator(response.chat_mode);
657 - return; // Return early since we found explicit mode
104 + // Replace thinking indicator with actual response
105 + replaceLastMessage("bot", response);
106 + });
658 107 }
659 - // Check for fallback response chat mode
660 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
661 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
662 - return; // Return early since we found explicit mode
663 - }
664 108
665 - // Only do text-based detection if no explicit mode was provided
666 - // Check for specific AI chatbot response text
667 - if (responseText === 'You are now chatting with the AI chatbot.' ||
668 - responseText.includes('now chatting with the AI') ||
669 - responseText.includes('switched to AI mode') ||
670 - responseText.includes('AI chatbot is now')) {
671 - updateChatModeIndicator('ai');
672 - }
673 - // Check for agent transfer messages
674 - else if (responseText.includes('agent') &&
675 - (responseText.includes('transfer') || responseText.includes('connected'))) {
676 - updateChatModeIndicator('agent');
677 - }
678 -}
679 -
680 -// Function to get bot ID from any element or wrapper
681 -// If element is provided, finds the bot ID from its wrapper
682 -// If no element, returns 'default' (for backward compatibility)
683 -function getMxChatBotId(element) {
684 - if (element) {
685 - return getBotIdFromElement(element);
686 - }
687 - // Fallback: find first chatbot wrapper on page
688 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
689 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
690 -}
691 -
692 -function callMxChat(message, callback, botId) {
693 - botId = botId || getMxChatBotId();
694 -
695 - // Store the message in case we need to retry after session reset
696 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
697 -
698 - // Get page context if contextual awareness is enabled
699 - const pageContext = getPageContext();
700 -
701 - // Get instance for session start timestamp (used when persistence is OFF)
702 - var instance = MxChatInstances.get(botId);
703 -
704 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
705 - // and returns the guaranteed-present session id from the in-memory instance even when
706 - // cookie/localStorage writes are silently blocked by the browser.
707 - var sessionId = MxChatInstances.ensureSession(botId);
708 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
709 - // Last-resort generation to ensure we never POST a null marker.
710 - sessionId = generateSessionId();
711 - MxChatInstances.setChatSession(botId, sessionId);
712 - }
713 -
714 - // Wait for the page-cache nonce refresh to complete before firing the
715 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
716 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
717 - // callback guarantees we read the fresh value. See plan-c5457f.
718 - refreshNonceIfNeeded(function() {
719 - // Prepare AJAX data
720 - const ajaxData = {
721 - action: 'mxchat_handle_chat_request',
722 - message: message,
723 - session_id: sessionId,
724 - nonce: mxchatChat.nonce,
725 - current_page_url: window.location.href,
726 - current_page_title: document.title,
727 - bot_id: botId,
728 - // Pass session start timestamp so AI context matches what user sees
729 - session_start_timestamp: instance.sessionStartTimestamp || 0
730 - };
731 -
732 - // Add page context if available
733 - if (pageContext) {
734 - ajaxData.page_context = JSON.stringify(pageContext);
735 - }
736 -
737 - // CHECK FOR VISION FLAGS AND ADD THEM
738 - if (window.mxchatVisionProcessed) {
739 - ajaxData.vision_processed = true;
740 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
741 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
742 - // Clear the flags after use
743 - window.mxchatVisionProcessed = false;
744 - window.mxchatOriginalMessage = null;
745 - window.mxchatVisionImagesCount = 0;
746 - }
747 -
748 - $.ajax({
749 - url: mxchatChat.ajax_url,
750 - type: 'POST',
751 - dataType: 'json',
752 - data: ajaxData,
753 - success: function(response) {
754 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
755 - if (response.chat_mode) {
756 - updateChatModeIndicator(response.chat_mode, botId);
757 - }
758 -
759 - // Also check in data property if response is wrapped
760 - if (response.data && response.data.chat_mode) {
761 - updateChatModeIndicator(response.data.chat_mode, botId);
762 - }
763 -
764 - // SECURITY FIX: Check for errors FIRST before checking for success
765 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
766 - if (response.success === false || (response.data && response.data.error_message)) {
109 + function callMxChat(message, callback) {
110 + $.ajax({
111 + url: mxchatChat.ajax_url,
112 + type: 'POST',
113 + dataType: 'json',
114 + data: {
115 + action: 'mxchat_handle_chat_request',
116 + message: message,
117 + session_id: getChatSession(),
118 + nonce: mxchatChat.nonce
119 + },
120 + success: function(response) {
121 + // Log the full response for debugging
122 + //console.log("API Response:", response);
123 +
124 + // First check if this is a successful response by looking for text, html, or message fields
125 + // This preserves compatibility with your server response format
126 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
127 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
128 +
129 + // Handle successful response - this is your original success handling code
130 +
131 + // Existing chat mode check
132 + if (response.chat_mode) {
133 + updateChatModeIndicator(response.chat_mode);
134 + }
135 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
136 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
137 + }
138 +
139 + // Add PDF filename handling
140 + if (response.data && response.data.filename) {
141 + showActivePdf(response.data.filename);
142 + activePdfFile = response.data.filename;
143 + }
144 +
145 + // Add redirect check here
146 + if (response.redirect_url) {
147 + let responseText = response.text || '';
148 + if (responseText) {
149 + replaceLastMessage("bot", responseText);
150 + }
151 + setTimeout(() => {
152 + window.location.href = response.redirect_url;
153 + }, 1500);
154 + return;
155 + }
156 +
157 + // Check for live agent response
158 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
159 + updateChatModeIndicator('agent');
160 + return;
161 + }
162 +
163 + // Handle other responses
164 + let responseText = response.text || '';
165 + let responseHtml = response.html || '';
166 + let responseMessage = response.message || '';
167 +
168 + if (responseText === 'You are now chatting with the AI chatbot.') {
169 + updateChatModeIndicator('ai');
170 + }
171 +
172 + // Handle the message and show notification if chat is hidden
173 + if (responseText || responseHtml || responseMessage) {
174 + // Update the messages as before
175 + if (responseText && responseHtml) {
176 + replaceLastMessage("bot", responseText, responseHtml);
177 + } else if (responseText) {
178 + replaceLastMessage("bot", responseText);
179 + } else if (responseHtml) {
180 + replaceLastMessage("bot", "", responseHtml);
181 + } else if (responseMessage) {
182 + replaceLastMessage("bot", responseMessage);
183 + }
184 +
185 + // Check if chat is hidden and show notification
186 + if ($('#floating-chatbot').hasClass('hidden')) {
187 + const badge = $('#chat-notification-badge');
188 + if (badge.length) {
189 + badge.show();
190 + }
191 + }
192 + } else {
193 + //console.error("Unexpected response format:", response);
194 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
195 + }
196 +
197 + if (response.message_id) {
198 + lastSeenMessageId = response.message_id;
199 + }
200 +
201 + return;
202 + }
203 +
204 + // If we got here, it's likely an error response
205 + // Now we can check for error conditions with our robust error handling
206 +
767 207 let errorMessage = "";
768 208 let errorCode = "";
769 -
209 +
770 210 // Check various possible error locations in the response
771 211 if (response.data && response.data.error_message) {
772 212 errorMessage = response.data.error_message;
773 213 errorCode = response.data.error_code || "";
@@ -777,1177 +217,248 @@
777 217 } else if (response.message) {
778 218 errorMessage = response.message;
779 219 } else if (typeof response.data === 'string') {
780 220 errorMessage = response.data;
221 + } else if (!response.success) {
222 + // Explicit check for success: false without other error info
223 + errorMessage = "An error occurred. Please try again or contact support.";
781 224 } else {
782 225 // Fallback for any other unexpected response format
783 - errorMessage = "An error occurred. Please try again or contact support.";
226 + errorMessage = "Unexpected response received. Please try again or contact support.";
784 227 }
785 -
786 - // Handle session reset action (IP changed, session expired, etc.)
787 - // Silent reset — keep chat UI intact, just get a new session and retry
788 - if (response.data && response.data.action === 'reset_session') {
789 - MxChatInstances.silentResetSession(botId);
790 - // Re-send the original message with the new session (user message is already displayed)
791 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
792 - if (originalMessage) {
793 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
794 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
795 - if (shouldUseStreaming(currentModel)) {
796 - callMxChatStream(originalMessage, function(response) {
797 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
798 - }, botId);
799 - } else {
800 - callMxChat(originalMessage, function(response) {
801 - replaceLastMessage("bot", response, '', [], botId);
802 - }, botId);
803 - }
804 - }
805 - return;
806 - }
807 -
228 +
229 + // Log the error with code for debugging
230 + //console.log("Response data:", response.data);
231 + //console.error("API Error:", errorMessage, "Code:", errorCode);
232 +
808 233 // Format user-friendly error message
809 234 let displayMessage = errorMessage;
810 -
235 +
811 236 // Customize message for admin users
812 237 if (mxchatChat.is_admin) {
813 238 // For admin users, show more technical details including error code
814 239 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
815 240 }
816 -
817 - replaceLastMessage("bot", displayMessage, '', [], botId);
818 - return; // Exit early for errors
819 - }
820 -
821 - // NOW check if this is a successful response by looking for text, html, or message fields
822 - // This preserves compatibility with your server response format
823 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
824 - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
825 -
826 - // Handle successful response - this is your original success handling code
827 -
828 - // Handle other responses
829 - let responseText = response.text || '';
830 - let responseHtml = response.html || '';
831 - let responseMessage = response.message || '';
832 -
833 - // Add PDF filename handling
834 - if (response.data && response.data.filename) {
835 - showActivePdf(response.data.filename, botId);
836 - var instance = MxChatInstances.get(botId);
837 - instance.activePdfFile = response.data.filename;
838 - }
839 -
840 - // Add redirect check here
841 - if (response.redirect_url) {
842 - if (responseText) {
843 - replaceLastMessage("bot", responseText, '', [], botId);
241 +
242 + replaceLastMessage("bot", displayMessage);
243 + },
244 + error: function(xhr, status, error) {
245 + console.error("AJAX Error:", status, error);
246 + //console.log("Response Text:", xhr.responseText);
247 +
248 + let errorMessage = "An unexpected error occurred.";
249 +
250 + // Try to parse the response if it's JSON
251 + try {
252 + const responseJson = JSON.parse(xhr.responseText);
253 + //console.log("Parsed error response:", responseJson);
254 +
255 + if (responseJson.data && responseJson.data.error_message) {
256 + errorMessage = responseJson.data.error_message;
257 + } else if (responseJson.message) {
258 + errorMessage = responseJson.message;
844 259 }
845 - setTimeout(() => {
846 - window.location.href = response.redirect_url;
847 - }, 1500);
848 - return;
849 - }
850 -
851 - // Check for live agent response
852 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
853 - removeThinkingDots(botId);
854 - updateChatModeIndicator('agent', botId);
855 - enableChatInput(botId);
856 - return;
857 - }
858 -
859 - // Handle the message and show notification if chat is hidden
860 - if (responseText || responseHtml || responseMessage) {
861 -
862 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
863 - if (responseText && typeof customMxChatFilter === 'function') {
864 - responseText = customMxChatFilter(responseText, "response");
260 + } catch (e) {
261 + // Not JSON or parsing failed, use HTTP status based messages
262 + if (xhr.status === 0) {
263 + errorMessage = "Network error: Please check your internet connection.";
264 + } else if (xhr.status === 403) {
265 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
266 + } else if (xhr.status === 404) {
267 + errorMessage = "API endpoint not found. Please contact support.";
268 + } else if (xhr.status === 429) {
269 + errorMessage = "Too many requests. Please try again in a moment.";
270 + } else if (xhr.status >= 500) {
271 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
865 272 }
866 - if (responseMessage && typeof customMxChatFilter === 'function') {
867 - responseMessage = customMxChatFilter(responseMessage, "response");
868 - }
869 -
870 - // Update the messages as before
871 - if (responseText && responseHtml) {
872 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
873 - } else if (responseText) {
874 - replaceLastMessage("bot", responseText, '', [], botId);
875 - } else if (responseHtml) {
876 - replaceLastMessage("bot", "", responseHtml, [], botId);
877 - } else if (responseMessage) {
878 - replaceLastMessage("bot", responseMessage, '', [], botId);
879 - }
880 -
881 - // Check if chat is hidden and show notification
882 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
883 - if ($floatingChatbot.hasClass('hidden')) {
884 - var $badge = getElement(botId, 'chat-notification-badge');
885 - if ($badge.length) {
886 - $badge.show();
887 - }
888 - }
889 - } else {
890 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
891 - if (response.vectorstore_error) {
892 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
893 - }
894 - replaceLastMessage("bot", emptyMsg, '', [], botId);
895 273 }
896 -
897 - if (response.message_id) {
898 - var instance = MxChatInstances.get(botId);
899 - instance.lastSeenMessageId = response.message_id;
900 - }
901 -
902 - return;
274 +
275 + replaceLastMessage("bot", errorMessage);
903 276 }
904 -
905 - // Fallback for truly unexpected response formats
906 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
907 - },
908 - error: function(xhr, status, error) {
909 - let errorMessage = "An unexpected error occurred.";
910 -
911 - // Try to parse the response if it's JSON
912 - try {
913 - const responseJson = JSON.parse(xhr.responseText);
914 -
915 - if (responseJson.data && responseJson.data.error_message) {
916 - errorMessage = responseJson.data.error_message;
917 - } else if (responseJson.message) {
918 - errorMessage = responseJson.message;
919 - }
920 - } catch (e) {
921 - // Not JSON or parsing failed, use HTTP status based messages
922 - if (xhr.status === 0) {
923 - errorMessage = "Network error: Please check your internet connection.";
924 - } else if (xhr.status === 403) {
925 - errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
926 - } else if (xhr.status === 404) {
927 - errorMessage = "API endpoint not found. Please contact support.";
928 - } else if (xhr.status === 429) {
929 - errorMessage = "Too many requests. Please try again in a moment.";
930 - } else if (xhr.status >= 500) {
931 - errorMessage = "Server error: The server encountered an issue. Please try again later.";
932 - }
277 + });
278 + }
279 +
280 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
281 + try {
282 + // Determine styles based on sender type
283 + let messageClass, bgColor, fontColor;
284 +
285 + if (sender === "user") {
286 + messageClass = "user-message";
287 + bgColor = userMessageBgColor;
288 + fontColor = userMessageFontColor;
289 + // Only sanitize user input
290 + messageText = sanitizeUserInput(messageText);
291 + } else if (sender === "agent") {
292 + messageClass = "agent-message";
293 + bgColor = liveAgentMessageBgColor;
294 + fontColor = liveAgentMessageFontColor;
295 + } else {
296 + messageClass = "bot-message";
297 + bgColor = botMessageBgColor;
298 + fontColor = botMessageFontColor;
933 299 }
934 -
935 - replaceLastMessage("bot", errorMessage, '', [], botId);
936 - }
937 - });
938 - }); // refreshNonceIfNeeded
939 -}
940 -
941 -function callMxChatStream(message, callback, botId) {
942 - botId = botId || getMxChatBotId();
943 -
944 - // Store the message in case we need to retry after session reset
945 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
946 -
947 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
948 - if (!isStreamingSupported(currentModel)) {
949 - callMxChat(message, callback, botId);
950 - return;
951 - }
952 -
953 - // Get page context if contextual awareness is enabled
954 - const pageContext = getPageContext();
955 -
956 - // Get instance for session start timestamp (used when persistence is OFF)
957 - var instance = MxChatInstances.get(botId);
958 -
959 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
960 - // non-string value via String(), so passing `null` would POST the literal string "null"
961 - // and land in the transcripts table as a ghost session. ensureSession() always returns
962 - // a real string even when cookies/localStorage are blocked.
963 - var streamSessionId = MxChatInstances.ensureSession(botId);
964 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
965 - streamSessionId = generateSessionId();
966 - MxChatInstances.setChatSession(botId, streamSessionId);
967 - }
968 -
969 - // Wait for the page-cache nonce refresh before constructing formData (which
970 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
971 - refreshNonceIfNeeded(function() {
972 - const formData = new FormData();
973 - formData.append('action', 'mxchat_stream_chat');
974 - formData.append('message', message);
975 - formData.append('session_id', streamSessionId);
976 - formData.append('nonce', mxchatChat.nonce);
977 - formData.append('current_page_url', window.location.href);
978 - formData.append('current_page_title', document.title);
979 - formData.append('bot_id', botId);
980 - // Pass session start timestamp so AI context matches what user sees
981 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
982 -
983 - // Add page context if available
984 - if (pageContext) {
985 - formData.append('page_context', JSON.stringify(pageContext));
986 - }
987 -
988 - // CHECK FOR VISION FLAGS AND ADD THEM
989 - if (window.mxchatVisionProcessed) {
990 - formData.append('vision_processed', 'true');
991 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
992 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
993 - // Clear the flags after use
994 - window.mxchatVisionProcessed = false;
995 - window.mxchatOriginalMessage = null;
996 - window.mxchatVisionImagesCount = 0;
997 - }
998 -
999 - let accumulatedContent = '';
1000 - let testingDataReceived = false;
1001 - let streamingStarted = false;
1002 -
1003 - fetch(mxchatChat.ajax_url, {
1004 - method: 'POST',
1005 - body: formData,
1006 - credentials: 'same-origin'
1007 - })
1008 - .then(response => {
1009 - // Store the response for potential fallback handling
1010 - const responseClone = response.clone();
1011 -
1012 - if (!response.ok) {
1013 - // Try to get error details from response
1014 - return responseClone.json().then(errorData => {
1015 - throw { isServerError: true, data: errorData };
1016 - }).catch(() => {
1017 - throw new Error('Network response was not ok');
1018 - });
1019 - }
1020 -
1021 - // Check if response is JSON instead of streaming
1022 - const contentType = response.headers.get('content-type');
1023 - if (contentType && contentType.includes('application/json')) {
1024 - return responseClone.json().then(data => {
1025 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1026 - if (data.chat_mode) {
1027 - updateChatModeIndicator(data.chat_mode, botId);
300 +
301 + const messageDiv = $('<div>')
302 + .addClass(messageClass)
303 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
304 + .css({
305 + 'background': bgColor,
306 + 'color': fontColor,
307 + 'margin-bottom': '1em'
308 + });
309 +
310 + // Process the message content based on sender
311 + let fullMessage;
312 + if (sender === "user") {
313 + // For user messages, apply linkify after sanitization
314 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
315 + } else {
316 + // For bot/agent messages, preserve HTML
317 + fullMessage = messageText;
1028 318 }
1029 -
1030 - // Check for testing panel
1031 - if (window.mxchatTestPanelInstance && data.testing_data) {
1032 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
319 +
320 + // Add images if provided
321 + if (images && images.length > 0) {
322 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
323 + images.forEach(img => {
324 + // Ensure image URLs and titles are properly escaped
325 + const safeTitle = sanitizeUserInput(img.title);
326 + const safeUrl = encodeURI(img.image_url);
327 + const safeThumbnail = encodeURI(img.thumbnail_url);
328 +
329 + fullMessage += `
330 + <div style="margin-bottom: 10px;">
331 + <strong>${safeTitle}</strong><br>
332 + <a href="${safeUrl}" target="_blank">
333 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
334 + </a>
335 + </div>`;
336 + });
337 + fullMessage += '</div>';
1033 338 }
1034 -
1035 - // Handle the JSON response directly
1036 - handleNonStreamResponse(data, callback, botId);
1037 - return Promise.resolve(); // Prevent further processing
1038 - });
1039 - }
1040 -
1041 - // Continue with streaming processing
1042 - const reader = response.body.getReader();
1043 - const decoder = new TextDecoder();
1044 - let buffer = '';
1045 -
1046 - function processStream() {
1047 - reader.read().then(({ done, value }) => {
1048 - if (done) {
1049 - // If streaming completed but no content was received, try to get response as fallback
1050 - if (!streamingStarted || !accumulatedContent) {
1051 - // Try to read the response as JSON
1052 - responseClone.text().then(text => {
1053 - try {
1054 - const data = JSON.parse(text);
1055 - if (data.text || data.message || data.html) {
1056 - handleNonStreamResponse(data, callback, botId);
1057 - } else {
1058 - // No valid data, fall back to regular call
1059 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1060 - callMxChat(message, callback, botId);
1061 - }
1062 - } catch (e) {
1063 - // Could not parse, fall back to regular call
1064 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1065 - callMxChat(message, callback, botId);
1066 - }
1067 - }).catch(() => {
1068 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1069 - callMxChat(message, callback, botId);
1070 - });
1071 - return;
339 +
340 + // Append HTML content if provided
341 + if (messageHtml && sender !== "user") {
342 + fullMessage += '<br><br>' + messageHtml;
343 + }
344 +
345 + messageDiv.html(fullMessage);
346 +
347 + if (isTemporary) {
348 + messageDiv.addClass('temporary-message');
349 + }
350 +
351 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
352 + if (sender === "bot") {
353 + const lastUserMessage = $('#chat-box').find('.user-message').last();
354 + if (lastUserMessage.length) {
355 + scrollElementToTop(lastUserMessage);
1072 356 }
1073 -
1074 - // Re-enable chat input when stream ends with content
1075 - enableChatInput(botId);
1076 -
1077 - // Scroll the user's last message to the top now that the
1078 - // bot's full reply has rendered (gives max reading room).
1079 - var $chatBoxDone = getElement(botId, 'chat-box');
1080 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1081 - if ($lastUserMsgDone.length) {
1082 - scrollElementToTop($lastUserMsgDone, botId);
1083 - }
1084 -
1085 - if (callback) {
1086 - callback(accumulatedContent);
1087 - }
1088 - return;
1089 357 }
1090 -
1091 - buffer += decoder.decode(value, { stream: true });
1092 - const lines = buffer.split('\n');
1093 - buffer = lines.pop() || '';
1094 -
1095 - for (const line of lines) {
1096 - if (line.startsWith('data: ')) {
1097 - const data = line.substring(6);
1098 -
1099 - if (data === '[DONE]') {
1100 - if (!accumulatedContent) {
1101 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1102 - callMxChat(message, callback, botId);
1103 - return;
1104 - }
1105 -
1106 - // Re-enable chat input after streaming completes
1107 - enableChatInput(botId);
1108 -
1109 - // Scroll the user's last message to the top now
1110 - // that the bot's full reply has rendered.
1111 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1112 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1113 - if ($lastUserMsgStreamDone.length) {
1114 - scrollElementToTop($lastUserMsgStreamDone, botId);
1115 - }
1116 -
1117 - if (callback) {
1118 - callback(accumulatedContent);
1119 - }
1120 - return;
1121 - }
1122 -
1123 - try {
1124 - const json = JSON.parse(data);
1125 -
1126 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1127 - if (json.chat_mode) {
1128 - updateChatModeIndicator(json.chat_mode, botId);
1129 - }
1130 -
1131 - // Handle testing data
1132 - if (json.testing_data && !testingDataReceived) {
1133 - if (window.mxchatTestPanelInstance) {
1134 - window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1135 - testingDataReceived = true;
1136 - }
1137 - }
1138 - // Handle content streaming
1139 - else if (json.content) {
1140 - streamingStarted = true;
1141 - accumulatedContent += json.content;
1142 - updateStreamingMessage(accumulatedContent, botId);
1143 - }
1144 - // Handle complete response in stream (fallback response)
1145 - else if (json.text || json.message || json.html) {
1146 - handleNonStreamResponse(json, callback, botId);
1147 - return;
1148 - }
1149 - // Handle errors
1150 - else if (json.error) {
1151 -
1152 - // Get error message from various possible fields
1153 - let errorMessage = json.error_message || json.message || json.text ||
1154 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1155 -
1156 - // Re-enable chat input on error
1157 - enableChatInput(botId);
1158 -
1159 - // Display the error directly in the chat
1160 - replaceLastMessage("bot", errorMessage, '', [], botId);
1161 -
1162 - if (callback) {
1163 - callback(errorMessage);
1164 - }
1165 - return;
1166 - }
1167 - } catch (e) {
1168 - // SSE data parsing error - silently continue
1169 - }
1170 - }
1171 - }
1172 -
1173 - processStream();
1174 - }).catch(streamError => {
1175 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1176 - callMxChat(message, callback, botId);
1177 358 });
1178 - }
1179 -
1180 - processStream();
1181 - })
1182 - .catch(error => {
1183 - // Check if we have server error data with chat mode
1184 - if (error && error.isServerError && error.data) {
1185 - // Check for chat mode in error data
1186 - if (error.data.chat_mode) {
1187 - updateChatModeIndicator(error.data.chat_mode, botId);
1188 - }
1189 -
1190 - handleNonStreamResponse(error.data, callback, botId);
1191 - } else {
1192 - // Only fall back to regular call if we don't have any response data
1193 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1194 - callMxChat(message, callback, botId);
359 +
360 + if (messageText.id) {
361 + lastSeenMessageId = messageText.id;
362 + hideNotification();
1195 363 }
1196 - });
1197 - }); // refreshNonceIfNeeded
1198 -}
1199 -
1200 -// Helper function to handle non-streaming responses
1201 -function handleNonStreamResponse(data, callback, botId) {
1202 - botId = botId || 'default';
1203 -
1204 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1205 - if (data.chat_mode) {
1206 - updateChatModeIndicator(data.chat_mode, botId);
1207 - }
1208 -
1209 - // Also check in data property if response is wrapped
1210 - if (data.data && data.data.chat_mode) {
1211 - updateChatModeIndicator(data.data.chat_mode, botId);
1212 - }
1213 -
1214 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1215 - // This prevents a visual gap between thinking dots disappearing and content appearing
1216 -
1217 - // SECURITY FIX: Check for errors FIRST
1218 - if (data.success === false || (data.data && data.data.error_message)) {
1219 - let errorMessage = "";
1220 - let errorCode = "";
1221 -
1222 - // Check various possible error locations
1223 - if (data.data && data.data.error_message) {
1224 - errorMessage = data.data.error_message;
1225 - errorCode = data.data.error_code || "";
1226 - } else if (data.error_message) {
1227 - errorMessage = data.error_message;
1228 - errorCode = data.error_code || "";
1229 - } else if (data.message) {
1230 - errorMessage = data.message;
1231 - } else if (typeof data.data === 'string') {
1232 - errorMessage = data.data;
1233 - } else {
1234 - errorMessage = "An error occurred. Please try again or contact support.";
364 + } catch (error) {
365 + console.error("Error rendering message:", error);
1235 366 }
1236 -
1237 - // Handle session reset action (IP changed, session expired, etc.)
1238 - // Silent reset — keep chat UI intact, just get a new session and retry
1239 - if (data.data && data.data.action === 'reset_session') {
1240 - MxChatInstances.silentResetSession(botId);
1241 - // Re-send the original message with the new session (user message is already displayed)
1242 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1243 - if (originalMessage) {
1244 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1245 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1246 - if (shouldUseStreaming(currentModel)) {
1247 - callMxChatStream(originalMessage, callback, botId);
1248 - } else {
1249 - callMxChat(originalMessage, callback, botId);
1250 - }
1251 - }
1252 - return;
1253 - }
1254 -
1255 - // Format user-friendly error message
1256 - let displayMessage = errorMessage;
1257 - if (mxchatChat.is_admin) {
1258 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1259 - }
1260 -
1261 - replaceLastMessage("bot", displayMessage, '', [], botId);
1262 -
1263 - if (callback) {
1264 - callback('');
1265 - }
1266 - return; // Exit early for errors
1267 367 }
1268 -
1269 - // Check for live agent response
1270 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1271 - removeThinkingDots(botId);
1272 - // Also remove any leftover bot-message that lost its temporary-message class
1273 - var $chatBox = getElement(botId, 'chat-box');
1274 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1275 - updateChatModeIndicator('agent', botId);
1276 - enableChatInput(botId);
1277 - if (callback) {
1278 - callback('');
1279 - }
1280 - return;
1281 - }
1282 -
1283 - // Handle different response formats
1284 - if (data.text || data.html || data.message) {
1285 -
1286 - // Apply response hooks
1287 - if (data.text && typeof customMxChatFilter === 'function') {
1288 - data.text = customMxChatFilter(data.text, "response");
1289 - }
1290 - if (data.message && typeof customMxChatFilter === 'function') {
1291 - data.message = customMxChatFilter(data.message, "response");
1292 - }
1293 -
1294 - // Display the response
1295 - if (data.text && data.html) {
1296 - replaceLastMessage("bot", data.text, data.html, [], botId);
1297 - } else if (data.text) {
1298 - replaceLastMessage("bot", data.text, '', [], botId);
1299 - } else if (data.html) {
1300 - replaceLastMessage("bot", "", data.html, [], botId);
1301 - } else if (data.message) {
1302 - replaceLastMessage("bot", data.message, '', [], botId);
1303 - }
1304 - }
1305 -
1306 - // Handle other response properties
1307 - if (data.data && data.data.filename) {
1308 - showActivePdf(data.data.filename, botId);
1309 - var instance = MxChatInstances.get(botId);
1310 - instance.activePdfFile = data.data.filename;
1311 - }
1312 -
1313 - if (data.redirect_url) {
1314 - setTimeout(() => {
1315 - window.location.href = data.redirect_url;
1316 - }, 1500);
1317 - }
1318 -
1319 - // Ensure chat input is re-enabled (safety net for edge cases)
1320 - enableChatInput(botId);
1321 -
1322 - if (callback) {
1323 - callback(data.text || data.message || '');
1324 - }
1325 -}
1326 -
1327 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1328 -function updateChatModeIndicator(mode, botId) {
1329 - botId = botId || 'default';
1330 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1331 - if (indicator) {
1332 - const oldText = indicator.textContent;
1333 -
1334 - if (mode === 'agent') {
1335 - indicator.textContent = 'Live Agent';
1336 - startPolling(botId);
1337 - } else {
1338 - // Everything else is AI mode
1339 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1340 - indicator.textContent = customAiText;
1341 - stopPolling(botId);
1342 - }
1343 -
1344 - // Force immediate DOM update and reflow
1345 - if (oldText !== indicator.textContent) {
1346 - // Force a reflow to ensure the change is visible immediately
1347 - indicator.style.display = 'none';
1348 - indicator.offsetHeight; // Trigger reflow
1349 - indicator.style.display = '';
1350 -
1351 - // Double-check after a brief moment to ensure the change stuck
1352 - setTimeout(() => {
1353 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1354 - indicator.textContent = 'Live Agent';
1355 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1356 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1357 - indicator.textContent = customAiText;
1358 - }
1359 - }, 50);
1360 - }
1361 - }
1362 -}
1363 -
1364 -// Function to update message during streaming
1365 -function updateStreamingMessage(content, botId) {
1366 - botId = botId || 'default';
1367 -
1368 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1369 - if (typeof customMxChatFilter === 'function') {
1370 - content = customMxChatFilter(content, "response");
1371 - }
1372 -
1373 - const formattedContent = linkify(content);
1374 -
1375 - // Find the temporary message in this bot's chat box
1376 - var $chatBox = getElement(botId, 'chat-box');
1377 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1378 -
1379 - if (tempMessage.length) {
1380 - // Update existing message
1381 - tempMessage.html(formattedContent);
1382 - } else {
1383 - // Create new temporary message if it doesn't exist
1384 - appendMessage("bot", content, '', [], true, botId);
1385 - }
1386 -}
1387 -
1388 -function isStreamingSupported(model) {
1389 - if (!model) return false;
1390 -
1391 - const modelPrefix = model.split('-')[0].toLowerCase();
1392 -
1393 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1394 - const isSupported = modelPrefix === 'gpt' ||
1395 - modelPrefix === 'o1' ||
1396 - modelPrefix === 'claude' ||
1397 - modelPrefix === 'grok' ||
1398 - modelPrefix === 'deepseek' ||
1399 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
1400 368
1401 - return isSupported;
1402 -}
1403 -
1404 -// Update the event handlers to use the correct function names (using event delegation)
1405 -// Use class-based selectors for multi-instance support
1406 -$(document).on('click', '.send-button', function() {
1407 - var botId = getBotIdFromElement(this);
1408 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1409 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1410 - disableChatInput(botId);
1411 - }
1412 - sendMessage(botId);
1413 -});
1414 -
1415 -// Override enter key handler (using event delegation)
1416 -$(document).on('keypress', '.chat-input', function(e) {
1417 - if (e.which == 13 && !e.shiftKey) {
1418 - e.preventDefault();
1419 - var botId = getBotIdFromElement(this);
1420 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1421 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1422 - disableChatInput(botId);
1423 - }
1424 - sendMessage(botId);
1425 - }
1426 -});
1427 -
1428 -// Builds the list of overflow-menu items for a given bot.
1429 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1430 -function mxchatGetHeaderMenuItems(botId) {
1431 - var items = [];
1432 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1433 -
1434 - // The `print_button_*` keys still gate this item for back-compat with
1435 - // existing user options. The action is now a transcript download, not print.
1436 - if (settings.print_button_enabled === 'on') {
1437 - items.push({
1438 - id: 'download-transcript',
1439 - label: settings.print_button_label || 'Download Transcript',
1440 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1441 - action: function() {
1442 - mxchatDownloadTranscript(botId);
1443 - }
1444 - });
1445 - }
1446 -
1447 - return items;
1448 -}
1449 -
1450 -// Builds a clean markdown transcript of the current conversation and triggers
1451 -// a file download. Used by the "Download Transcript" menu item.
1452 -function mxchatDownloadTranscript(botId) {
1453 - var $chatBox = getElement(botId, 'chat-box');
1454 - if (!$chatBox || !$chatBox.length) return;
1455 -
1456 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1457 - var headerTitle = settings.print_header_title || 'Chat transcript';
1458 - var now = new Date();
1459 - var stamp = now.toLocaleString();
1460 -
1461 - var lines = [];
1462 - lines.push('# ' + headerTitle);
1463 - lines.push('');
1464 - lines.push('Exported: ' + stamp);
1465 - lines.push('');
1466 - lines.push('---');
1467 - lines.push('');
1468 -
1469 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1470 - var $msg = $(this);
1471 - // Skip thinking placeholders and any in-flight temporary messages.
1472 - if ($msg.find('.thinking-dots').length) return;
1473 - if ($msg.hasClass('temporary-message')) return;
1474 -
1475 - var sender;
1476 - if ($msg.hasClass('user-message')) sender = 'User';
1477 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1478 - else sender = 'AI Agent';
1479 -
1480 - // Strip interactive UI from the cloned message so we get the conversation text.
1481 - var $clone = $msg.clone();
1482 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1483 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1484 - if (!text) return;
1485 -
1486 - lines.push('**' + sender + '**');
1487 - lines.push('');
1488 - lines.push(text);
1489 - lines.push('');
1490 - });
1491 -
1492 - var content = lines.join('\n');
1493 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1494 - var fname = 'mxchat-transcript-' + iso + '.md';
1495 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1496 - var url = URL.createObjectURL(blob);
1497 - var a = document.createElement('a');
1498 - a.href = url;
1499 - a.download = fname;
1500 - a.style.display = 'none';
1501 - document.body.appendChild(a);
1502 - a.click();
1503 - setTimeout(function() {
1504 - if (a.parentNode) a.parentNode.removeChild(a);
1505 - URL.revokeObjectURL(url);
1506 - }, 100);
1507 -}
1508 -
1509 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1510 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1511 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1512 -function mxchatSyncMenuColors(botId, $wrap) {
1513 - if (!$wrap || !$wrap.length) return;
1514 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1515 - if (!$bot.length) return;
1516 - var cs = window.getComputedStyle($bot[0]);
1517 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1518 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1519 - }
1520 - // Bot text color usually lives on a child div, not .bot-message itself.
1521 - var $textChild = $bot.find('[style*="color"]').first();
1522 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1523 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1524 -}
1525 -
1526 -// One-time per-widget init: renders menu items, wires open/close,
1527 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1528 -function mxchatInitHeaderMenu(botId) {
1529 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1530 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1531 -
1532 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1533 - var $menu = $wrap.find('.mxchat-header-menu');
1534 - var items = mxchatGetHeaderMenuItems(botId);
1535 -
1536 - // Initial color sync — covers normal page load.
1537 - mxchatSyncMenuColors(botId, $wrap);
1538 -
1539 - if (!items.length) {
1540 - $trigger.hide();
1541 - $menu.hide();
1542 - $wrap.data('mxchatMenuReady', true);
1543 - return;
1544 - }
1545 -
1546 - // Build the menu items.
1547 - $menu.empty();
1548 - items.forEach(function(item, idx) {
1549 - var $btn = $('<button>', {
1550 - type: 'button',
1551 - 'class': 'mxchat-menu-item',
1552 - 'role': 'menuitem',
1553 - 'tabindex': '-1',
1554 - 'data-menu-id': item.id,
1555 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1556 - '<span class="mxchat-menu-item-label"></span>'
1557 - });
1558 - $btn.find('.mxchat-menu-item-label').text(item.label);
1559 - $btn.on('click', function(e) {
1560 - e.preventDefault();
1561 - e.stopPropagation();
1562 - closeMenu();
1563 - try { item.action(); } catch (err) { /* no-op */ }
1564 - });
1565 - $menu.append($btn);
1566 - });
1567 -
1568 - function openMenu() {
1569 - // Re-sync each open in case the active theme changed since init.
1570 - mxchatSyncMenuColors(botId, $wrap);
1571 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1572 - $trigger.attr('aria-expanded', 'true');
1573 - // Focus the first item for keyboard users
1574 - setTimeout(function() {
1575 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1576 - }, 0);
1577 - }
1578 - function closeMenu(returnFocus) {
1579 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1580 - $trigger.attr('aria-expanded', 'false');
1581 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1582 - if (returnFocus) $trigger.trigger('focus');
1583 - }
1584 -
1585 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1586 - // click-to-collapse handler does not fire.
1587 - $trigger.on('click', function(e) {
1588 - e.preventDefault();
1589 - e.stopPropagation();
1590 - if ($menu.hasClass('is-open')) closeMenu();
1591 - else openMenu();
1592 - });
1593 -
1594 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1595 - $menu.on('click', function(e) {
1596 - e.stopPropagation();
1597 - });
1598 -
1599 - // Outside click closes the menu.
1600 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1601 - if (!$menu.hasClass('is-open')) return;
1602 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1603 - closeMenu();
1604 - });
1605 -
1606 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1607 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1608 - var $items = $menu.find('.mxchat-menu-item');
1609 - var idx = $items.index(this);
1610 - if (e.key === 'Escape') {
1611 - e.preventDefault();
1612 - closeMenu(true);
1613 - } else if (e.key === 'ArrowDown') {
1614 - e.preventDefault();
1615 - var $next = $items.eq((idx + 1) % $items.length);
1616 - $items.attr('tabindex', '-1');
1617 - $next.attr('tabindex', '0').trigger('focus');
1618 - } else if (e.key === 'ArrowUp') {
1619 - e.preventDefault();
1620 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1621 - $items.attr('tabindex', '-1');
1622 - $prev.attr('tabindex', '0').trigger('focus');
1623 - } else if (e.key === 'Enter' || e.key === ' ') {
1624 - e.preventDefault();
1625 - $(this).trigger('click');
1626 - }
1627 - });
1628 - $trigger.on('keydown', function(e) {
1629 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1630 - e.preventDefault();
1631 - closeMenu(true);
1632 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1633 - e.preventDefault();
1634 - openMenu();
1635 - }
1636 - });
1637 -
1638 - $wrap.data('mxchatMenuReady', true);
1639 -}
1640 -
1641 -// Initialize header menus for every rendered widget on DOM ready.
1642 -$(function() {
1643 - $('.mxchat-header-menu-wrap').each(function() {
1644 - var botId = $(this).data('bot-id');
1645 - if (botId) mxchatInitHeaderMenu(botId);
1646 - });
1647 -});
1648 -
1649 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1650 - try {
1651 - // Determine styles based on sender type
1652 - let messageClass, bgColor, fontColor;
1653 -
369 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
370 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
371 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
372 +
373 + // Determine styles
374 + let bgColor, fontColor;
1654 375 if (sender === "user") {
1655 - messageClass = "user-message";
1656 376 bgColor = userMessageBgColor;
1657 377 fontColor = userMessageFontColor;
1658 - // Only sanitize user input
1659 - messageText = sanitizeUserInput(messageText);
1660 378 } else if (sender === "agent") {
1661 - messageClass = "agent-message";
1662 379 bgColor = liveAgentMessageBgColor;
1663 380 fontColor = liveAgentMessageFontColor;
1664 381 } else {
1665 - messageClass = "bot-message";
1666 382 bgColor = botMessageBgColor;
1667 383 fontColor = botMessageFontColor;
1668 384 }
1669 -
1670 - const messageDiv = $('<div>')
1671 - .addClass(messageClass)
1672 - .attr('dir', 'auto');
1673 -
1674 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1675 - var skipColors = shouldSkipInlineColors(botId);
1676 - if (skipColors) {
1677 - messageDiv.css({
1678 - 'margin-bottom': '1em'
1679 - });
1680 - } else {
1681 - messageDiv.css({
1682 - 'background': bgColor,
1683 - 'color': fontColor,
1684 - 'margin-bottom': '1em'
1685 - });
385 +
386 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
387 + if (responseHtml) {
388 + fullMessage += '<br><br>' + responseHtml;
1686 389 }
1687 -
1688 - // Process the message content - always run linkify to convert markdown
1689 - // links and format text. linkify() handles existing HTML safely via
1690 - // negative lookaheads that skip URLs already inside <a> tags.
1691 - let fullMessage = linkify(messageText);
1692 -
1693 - // Add images if provided
1694 - if (images && images.length > 0) {
1695 - fullMessage += '<div class="image-gallery" dir="auto">';
390 +
391 + if (images.length > 0) {
392 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1696 393 images.forEach(img => {
1697 - const safeTitle = sanitizeUserInput(img.title);
1698 - const safeUrl = encodeURI(img.image_url);
1699 - const safeThumbnail = encodeURI(img.thumbnail_url);
1700 -
1701 394 fullMessage += `
1702 395 <div style="margin-bottom: 10px;">
1703 - <strong>${safeTitle}</strong><br>
1704 - <a href="${safeUrl}" target="_blank">
1705 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
396 + <strong>${img.title}</strong><br>
397 + <a href="${img.image_url}" target="_blank">
398 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1706 399 </a>
1707 400 </div>`;
1708 401 });
1709 402 fullMessage += '</div>';
1710 403 }
1711 -
1712 - // Append HTML content if provided
1713 - if (messageHtml && sender !== "user") {
1714 - // Only add line breaks if there's actual text content before the HTML
1715 - if (fullMessage && fullMessage.trim()) {
1716 - fullMessage += '<br><br>' + messageHtml;
1717 - } else {
1718 - fullMessage = messageHtml;
1719 - }
1720 - }
1721 -
1722 - messageDiv.html(fullMessage);
1723 -
1724 - if (isTemporary) {
1725 - messageDiv.addClass('temporary-message');
1726 - }
1727 -
1728 - // Append to the correct chatbot instance's chat-box
1729 - var $chatBox = getElement(botId, 'chat-box');
1730 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1731 - // FIXED: Use event delegation for link tracking
1732 - if (sender === "bot" || sender === "agent") {
1733 - attachLinkTracking(messageDiv, messageText, botId);
1734 - }
1735 -
1736 - if (sender === "bot") {
1737 - const lastUserMessage = $chatBox.find('.user-message').last();
1738 - if (lastUserMessage.length) {
1739 - scrollElementToTop(lastUserMessage, botId);
1740 - }
1741 - }
1742 -
1743 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1744 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1745 - }
1746 - });
1747 -
1748 - if (messageText.id) {
1749 - var instance = MxChatInstances.get(botId);
1750 - instance.lastSeenMessageId = messageText.id;
1751 - hideNotification(botId);
1752 - }
1753 - } catch (error) {
1754 - // Error rendering message - silently continue
1755 - }
1756 -}
1757 -
1758 -// Helper function to attach link tracking with proper event handling
1759 -function attachLinkTracking(messageDiv, messageText, botId) {
1760 - botId = botId || 'default';
1761 - // Use a slight delay to ensure DOM is ready
1762 - setTimeout(function() {
1763 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1764 -
1765 - links.each(function() {
1766 - const $link = $(this);
1767 - const originalHref = $link.attr('href');
1768 -
1769 - // Mark as tracked to avoid duplicate handlers
1770 - $link.attr('data-tracked', 'true');
1771 -
1772 - // Only track external URLs
1773 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1774 - // Remove any existing click handlers first
1775 - $link.off('click.tracking');
1776 -
1777 - // Add new click handler with namespace
1778 - $link.on('click.tracking', function(e) {
1779 - e.preventDefault();
1780 - e.stopPropagation();
1781 -
1782 - const messageContext = typeof messageText === 'string'
1783 - ? messageText.substring(0, 200)
1784 - : '';
1785 -
1786 - // Track the click
1787 - $.ajax({
1788 - url: mxchatChat.ajax_url,
1789 - type: 'POST',
1790 - data: {
1791 - action: 'mxchat_track_url_click',
1792 - session_id: getChatSession(botId),
1793 - url: originalHref,
1794 - message_context: messageContext,
1795 - nonce: mxchatChat.nonce
1796 - },
1797 - complete: function() {
1798 - // Always redirect, even if tracking fails
1799 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1800 - window.open(originalHref, '_blank');
1801 - } else {
1802 - window.location.href = originalHref;
404 +
405 + if (lastMessageDiv.length) {
406 + lastMessageDiv.fadeOut(200, function() {
407 + $(this)
408 + .html(fullMessage)
409 + .removeClass('bot-message user-message')
410 + .addClass(messageClass)
411 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
412 + .css({
413 + 'background-color': bgColor,
414 + 'color': fontColor,
415 + })
416 + .removeClass('temporary-message')
417 + .fadeIn(200, function() {
418 + if (sender === "bot" || sender === "agent") {
419 + const lastUserMessage = $('#chat-box').find('.user-message').last();
420 + if (lastUserMessage.length) {
421 + scrollElementToTop(lastUserMessage);
1803 422 }
423 + // Show notification if chat is hidden
424 + if ($('#floating-chatbot').hasClass('hidden')) {
425 + showNotification();
426 + }
1804 427 }
1805 428 });
1806 -
1807 - return false; // Extra insurance to prevent default
1808 - });
1809 - }
1810 - });
1811 - }, 100); // Small delay to ensure DOM is ready
1812 -}
1813 -
1814 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1815 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1816 - var $chatBox = getElement(botId, 'chat-box');
1817 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1818 -
1819 - // Determine styles
1820 - let bgColor, fontColor;
1821 - if (sender === "user") {
1822 - bgColor = userMessageBgColor;
1823 - fontColor = userMessageFontColor;
1824 - } else if (sender === "agent") {
1825 - bgColor = liveAgentMessageBgColor;
1826 - fontColor = liveAgentMessageFontColor;
1827 - } else {
1828 - bgColor = botMessageBgColor;
1829 - fontColor = botMessageFontColor;
1830 - }
1831 -
1832 - // Always run linkify to convert markdown links and format text.
1833 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1834 - // to avoid double-processing URLs that are already inside <a> tags).
1835 - var fullMessage = linkify(responseText);
1836 -
1837 - if (responseHtml) {
1838 - // Only add line breaks if there's actual text content before the HTML
1839 - if (fullMessage && fullMessage.trim()) {
1840 - fullMessage += '<br><br>' + responseHtml;
429 + });
1841 430 } else {
1842 - fullMessage = responseHtml;
431 + appendMessage(sender, responseText, responseHtml, images);
1843 432 }
1844 433 }
434 +
435 + function appendThinkingMessage() {
436 + // Remove any existing thinking dots first
437 + $('.thinking-dots').remove();
1845 438
1846 - if (images.length > 0) {
1847 - fullMessage += '<div class="image-gallery" dir="auto">';
1848 - images.forEach(img => {
1849 - fullMessage += `
1850 - <div style="margin-bottom: 10px;">
1851 - <strong>${img.title}</strong><br>
1852 - <a href="${img.image_url}" target="_blank">
1853 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1854 - </a>
1855 - </div>`;
1856 - });
1857 - fullMessage += '</div>';
1858 - }
1859 -
1860 - if (lastMessageDiv.length) {
1861 - // Replace content immediately to prevent visual gap between thinking dots and response
1862 - lastMessageDiv
1863 - .html(fullMessage)
1864 - .removeClass('bot-message user-message temporary-message')
1865 - .addClass(messageClass)
1866 - .attr('dir', 'auto');
1867 -
1868 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1869 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1870 - if (!skipColors) {
1871 - lastMessageDiv.css({
1872 - 'background-color': bgColor,
1873 - 'color': fontColor,
1874 - });
1875 - }
1876 -
1877 - // Handle link tracking and scroll
1878 - if (sender === "bot" || sender === "agent") {
1879 - attachLinkTracking(lastMessageDiv, responseText, botId);
1880 -
1881 - const lastUserMessage = $chatBox.find('.user-message').last();
1882 - if (lastUserMessage.length) {
1883 - scrollElementToTop(lastUserMessage, botId);
1884 - }
1885 - // Show notification if chat is hidden
1886 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1887 - if ($floatingChatbot.hasClass('hidden')) {
1888 - showNotification(botId);
1889 - }
1890 - }
1891 -
1892 - // Re-enable chat input after response is displayed
1893 - enableChatInput(botId);
1894 -
1895 - if (sender === "bot" || sender === "agent") {
1896 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1897 - }
1898 - } else {
1899 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1900 - // Re-enable chat input after response is displayed
1901 - enableChatInput(botId);
1902 - }
1903 -}
1904 -
1905 -
1906 - function appendThinkingMessage(botId) {
1907 - botId = botId || 'default';
1908 -
1909 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1910 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1911 - if (indicator && indicator.textContent === 'Live Agent') {
1912 - return;
1913 - }
1914 -
1915 - var $chatBox = getElement(botId, 'chat-box');
1916 -
1917 - // Remove any existing thinking dots in this bot's chat first
1918 - $chatBox.find('.thinking-dots').remove();
1919 -
1920 - // Check if we should skip inline colors (AI theme is active)
1921 - var skipColors = shouldSkipInlineColors(botId);
1922 -
1923 439 // Retrieve the bot message font color and background color
1924 440 var botMessageFontColor = mxchatChat.bot_message_font_color;
1925 441 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1926 442
1927 - // Build thinking dots HTML - skip inline colors if AI theme is active
1928 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
443 +
1929 444 var thinkingHtml = '<div class="thinking-dots-container">' +
1930 445 '<div class="thinking-dots">' +
1931 - '<span class="dot"' + dotStyle + '></span>' +
1932 - '<span class="dot"' + dotStyle + '></span>' +
1933 - '<span class="dot"' + dotStyle + '></span>' +
446 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
447 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
448 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1934 449 '</div>' +
1935 450 '</div>';
1936 451
1937 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1938 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1939 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1940 - scrollToBottom(botId);
452 + // Append the thinking dots to the chat container (or within the temporary message div)
453 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
454 + scrollToBottom();
1941 455 }
456 +
457 + function removeThinkingDots() {
458 + $('.thinking-dots').closest('.temporary-message').remove();
459 + }
1942 460
1943 - function removeThinkingDots(botId) {
1944 - botId = botId || 'default';
1945 - var $chatBox = getElement(botId, 'chat-box');
1946 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1947 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1948 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1949 - }
1950 461
1951 462 // ====================================
1952 463 // TEXT FORMATTING & PROCESSING
1953 464 // ====================================
@@ -1952,332 +463,82 @@
1952 463 // TEXT FORMATTING & PROCESSING
1953 464 // ====================================
1954 465
1955 466 function linkify(inputText) {
1956 - if (!inputText) {
1957 - return '';
1958 - }
467 + if (!inputText) return '';
468 +
469 + // Process markdown headers
470 + let processedText = formatMarkdownHeaders(inputText);
471 +
472 + // Process markdown links
473 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
474 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
475 + const safeUrl = encodeURI(url);
476 + const safeText = sanitizeUserInput(text);
477 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
478 + });
1959 479
1960 - // Helper function to check if URL is already encoded
1961 - function isUrlEncoded(url) {
1962 - // Check for % followed by exactly 2 hex digits
1963 - return /%[0-9a-fA-F]{2}/.test(url);
1964 - }
480 + // Process phone numbers (tel:)
481 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
482 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
483 + const safePhone = encodeURI(phone);
484 + const safeText = sanitizeUserInput(text);
485 + return `<a href="${safePhone}">${safeText}</a>`;
486 + });
1965 487
1966 - // Helper function to safely encode URLs only if needed
1967 - function safeEncodeUrl(url) {
1968 - // If URL already contains encoded characters, return as-is
1969 - if (isUrlEncoded(url)) {
1970 - return url;
1971 - }
1972 - // Otherwise, encode it
1973 - return encodeURI(url);
1974 - }
488 + // Process standalone URLs
489 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
490 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
491 + const safeUrl = encodeURI(url);
492 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
493 + });
1975 494
1976 - // Process markdown headers FIRST
1977 - let processedText = formatMarkdownHeaders(inputText);
495 + // Process www. URLs
496 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
497 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
498 + const safeUrl = encodeURI(`http://${url}`);
499 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
500 + });
1978 501
1979 - // Process text styling (bold, italic, strikethrough)
1980 - processedText = formatTextStyling(processedText);
502 + return processedText;
503 + }
1981 504
1982 - // Process code blocks BEFORE processing links
1983 - processedText = formatCodeBlocks(processedText);
1984 -
1985 - // Process markdown tables BEFORE converting newlines to paragraphs
1986 - processedText = formatMarkdownTables(processedText);
1987 -
1988 - // NOW convert to paragraphs
1989 - processedText = convertNewlinesToBreaks(processedText);
1990 -
1991 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1992 - // This prevents them from being processed as markdown links
1993 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1994 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1995 - // Clean the URL of any trailing punctuation
1996 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1997 - const safeUrl = safeEncodeUrl(cleanUrl);
1998 - // Return as a proper link without the brackets
1999 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2000 - });
2001 -
2002 - // Process markdown links: [text](url) and [](url)
2003 - // Uses balanced parenthesis matching to handle URLs containing parens
2004 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2005 - processedText = (function(input) {
2006 - var result = '';
2007 - var i = 0;
2008 - while (i < input.length) {
2009 - // Look for [ at current position
2010 - if (input[i] === '[') {
2011 - // Find closing ]
2012 - var closeBracket = input.indexOf(']', i + 1);
2013 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2014 - result += input[i];
2015 - i++;
2016 - continue;
2017 - }
2018 - var linkText = input.substring(i + 1, closeBracket);
2019 - // Check if URL starts with http
2020 - var urlStart = closeBracket + 2;
2021 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2022 - result += input[i];
2023 - i++;
2024 - continue;
2025 - }
2026 - // Find balanced closing paren
2027 - var depth = 1;
2028 - var j = urlStart;
2029 - while (j < input.length && depth > 0) {
2030 - if (input[j] === '(') depth++;
2031 - else if (input[j] === ')') depth--;
2032 - if (depth > 0) j++;
2033 - }
2034 - if (depth !== 0) {
2035 - result += input[i];
2036 - i++;
2037 - continue;
2038 - }
2039 - var url = input.substring(urlStart, j);
2040 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2041 - var encodedUrl = safeEncodeUrl(cleanUrl);
2042 - if (!linkText || !linkText.trim()) {
2043 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2044 - } else {
2045 - var safeText = sanitizeUserInput(linkText);
2046 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2047 - }
2048 - i = j + 1; // Skip past the closing )
2049 - } else {
2050 - result += input[i];
2051 - i++;
2052 - }
2053 - }
2054 - return result;
2055 - })(processedText);
2056 -
2057 - // Process phone numbers: [text](tel:number)
2058 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2059 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2060 - const safePhone = safeEncodeUrl(phone);
2061 - const safeText = sanitizeUserInput(text);
2062 - return `<a href="${safePhone}">${safeText}</a>`;
2063 - });
2064 -
2065 - // Process mailto links: [text](mailto:email)
2066 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2067 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2068 - const safeMailto = safeEncodeUrl(mailto);
2069 - const safeText = sanitizeUserInput(text);
2070 - return `<a href="${safeMailto}">${safeText}</a>`;
2071 - });
2072 -
2073 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2074 - // Updated pattern to be more careful about what it matches
2075 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2076 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2077 - // Extra check: make sure this isn't already linked
2078 - if (match.includes('href=') || match.includes('</a>')) {
2079 - return match;
2080 - }
2081 -
2082 - // Clean trailing punctuation
2083 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2084 - const safeUrl = safeEncodeUrl(cleanUrl);
2085 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2086 - });
2087 -
2088 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2089 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2090 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2091 - // Extra check: make sure this isn't already linked
2092 - if (match.includes('href=') || match.includes('</a>')) {
2093 - return match;
2094 - }
2095 -
2096 - // Clean trailing punctuation
2097 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2098 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2099 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2100 - });
2101 -
2102 - return processedText;
2103 -}
2104 -
2105 505 function formatMarkdownHeaders(text) {
2106 506 // Handle h1 to h6 headers
2107 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
507 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2108 508 const level = hashes.length;
2109 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
509 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2110 510 });
2111 511 }
2112 512
2113 -function formatTextStyling(text) {
2114 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2115 - const protectedSegments = [];
2116 - let protectedText = text;
2117 -
2118 - // Step 1a: Protect HTML href="..." attributes
2119 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2120 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2121 - protectedSegments.push(match);
2122 - return placeholder;
2123 - });
2124 -
2125 - // Step 1b: Protect Markdown links [text](url)
2126 - // This is crucial - we need to protect the URLs in markdown format
2127 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2128 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2129 - protectedSegments.push(match);
2130 - return placeholder;
2131 - });
2132 -
2133 - // Step 1c: Also protect bare URLs that might exist
2134 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2135 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2136 - protectedSegments.push(match);
2137 - return placeholder;
2138 - });
2139 -
2140 - // Step 2: Now apply text styling to the protected text
2141 - // Handle bold text (**text**)
2142 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2143 -
2144 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2145 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2146 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2147 -
2148 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2149 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2150 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2151 -
2152 - // Handle strikethrough (~~text~~)
2153 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2154 -
2155 - // Step 3: Restore all protected segments
2156 - protectedSegments.forEach((original, index) => {
2157 - const placeholder = `__PROTECTED_${index}__`;
2158 - protectedText = protectedText.replace(placeholder, original);
2159 - });
2160 -
2161 - return protectedText;
2162 -}
2163 513 function formatBoldText(text) {
2164 - // This function is kept for compatibility but now uses formatTextStyling
2165 - return formatTextStyling(text);
514 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2166 515 }
2167 516
2168 -function convertNewlinesToBreaks(text) {
2169 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2170 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
517 + function convertNewlinesToBreaks(text) {
518 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
519 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
520 +
521 + // Wrap each paragraph in <p> tags
522 + return paragraphs
523 + .map(para => `<p>${para.trim()}</p>`)
524 + .join('');
525 + }
2171 526
2172 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2173 - return paragraphs
2174 - .map(para => para.trim())
2175 - .filter(para => para.length > 0) // Remove empty paragraphs
2176 - .map(para => `<p>${para}</p>`)
2177 - .join('');
2178 -}
2179 527 function formatCodeBlocks(text) {
2180 - // Handle fenced code blocks with language specification (```language)
2181 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2182 - const lang = language || 'text';
2183 - const escapedCode = escapeHtml(code.trim());
2184 - return `<div class="mxchat-code-block-container">
2185 - <div class="mxchat-code-header">
2186 - <span class="mxchat-code-language">${lang}</span>
2187 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2188 - </div>
2189 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2190 - </div>`;
528 + // First handle raw PHP tags
529 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
530 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2191 531 });
2192 -
2193 - // Handle inline code with single backticks
2194 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2195 -
2196 - // Handle raw PHP tags (legacy support)
2197 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2198 - const escapedCode = escapeHtml(match);
2199 - return `<div class="mxchat-code-block-container">
2200 - <div class="mxchat-code-header">
2201 - <span class="mxchat-code-language">php</span>
2202 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2203 - </div>
2204 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2205 - </div>`;
532 +
533 + // Then handle code blocks with backticks
534 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
535 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2206 536 });
2207 -
537 +
2208 538 return text;
2209 539 }
2210 -
2211 - function formatMarkdownTables(text) {
2212 - var lines = text.split('\n');
2213 - var result = [];
2214 - var i = 0;
2215 -
2216 - while (i < lines.length) {
2217 - // Check for a table: current line has pipes AND next line is a separator row
2218 - if (i + 1 < lines.length &&
2219 - lines[i].indexOf('|') !== -1 &&
2220 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2221 -
2222 - var tableLines = [];
2223 - var headerLine = lines[i];
2224 - var separatorLine = lines[i + 1];
2225 - tableLines.push(headerLine);
2226 - tableLines.push(separatorLine);
2227 -
2228 - // Collect remaining table rows
2229 - var j = i + 2;
2230 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2231 - tableLines.push(lines[j]);
2232 - j++;
2233 - }
2234 -
2235 - // Parse alignment from separator row
2236 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2237 - var alignments = sepCells.map(function(cell) {
2238 - var trimmed = cell.trim();
2239 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2240 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2241 - return 'left';
2242 - });
2243 -
2244 - // Build HTML table
2245 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2246 -
2247 - // Header row
2248 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2249 - html += '<thead><tr>';
2250 - headerCells.forEach(function(cell, idx) {
2251 - var align = alignments[idx] || 'left';
2252 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2253 - });
2254 - html += '</tr></thead>';
2255 -
2256 - // Body rows
2257 - html += '<tbody>';
2258 - for (var r = 2; r < tableLines.length; r++) {
2259 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2260 - html += '<tr>';
2261 - rowCells.forEach(function(cell, idx) {
2262 - var align = alignments[idx] || 'left';
2263 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2264 - });
2265 - html += '</tr>';
2266 - }
2267 - html += '</tbody></table></div>';
2268 -
2269 - result.push(html);
2270 - i = j;
2271 - } else {
2272 - result.push(lines[i]);
2273 - i++;
2274 - }
2275 - }
2276 -
2277 - return result.join('\n');
2278 - }
2279 -
540 +
2280 541 function sanitizeUserInput(text) {
2281 542 const div = document.createElement('div');
2282 543 div.textContent = text;
2283 544 return div.innerHTML;
@@ -2282,12 +543,12 @@
2282 543 div.textContent = text;
2283 544 return div.innerHTML;
2284 545 }
2285 546
547 +
2286 548 function escapeHtml(unsafe) {
2287 - // Skip escaping if it's already escaped or contains HTML code block markup
2288 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2289 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
549 + // First check if it's already a code block
550 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2290 551 return unsafe;
2291 552 }
2292 553
2293 554 return unsafe
@@ -2303,25 +564,15 @@
2303 564 textArea.innerHTML = text;
2304 565 return textArea.value;
2305 566 }
2306 567
568 +
2307 569 // ====================================
2308 570 // UI & SCROLLING CONTROLS
2309 571 // ====================================
2310 572
2311 - function scrollToBottom(botIdOrInstant, instant) {
2312 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2313 - var botId = 'default';
2314 - if (typeof botIdOrInstant === 'string') {
2315 - botId = botIdOrInstant;
2316 - instant = instant || false;
2317 - } else if (typeof botIdOrInstant === 'boolean') {
2318 - instant = botIdOrInstant;
2319 - } else {
2320 - instant = false;
2321 - }
2322 -
2323 - var chatBox = getElement(botId, 'chat-box');
573 + function scrollToBottom(instant = false) {
574 + var chatBox = $('#chat-box');
2324 575 if (instant) {
2325 576 // Instantly set the scroll position to the bottom
2326 577 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2327 578 } else {
@@ -2330,15 +581,15 @@
2330 581 const scrollHeight = chatBox.prop("scrollHeight");
2331 582 const initialScroll = chatBox.scrollTop();
2332 583 const distance = scrollHeight - initialScroll;
2333 584 const duration = 500; // Duration in ms
2334 -
585 +
2335 586 function smoothScroll(timestamp) {
2336 587 if (!start) start = timestamp;
2337 588 const progress = timestamp - start;
2338 589 const currentScroll = initialScroll + (distance * (progress / duration));
2339 590 chatBox.scrollTop(currentScroll);
2340 -
591 +
2341 592 if (progress < duration) {
2342 593 requestAnimationFrame(smoothScroll);
2343 594 } else {
2344 595 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2343,37 +594,33 @@
2343 594 } else {
2344 595 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2345 596 }
2346 597 }
2347 -
598 +
2348 599 requestAnimationFrame(smoothScroll);
2349 600 }
2350 601 }
2351 -
2352 - function scrollElementToTop(element, botId, topOffset) {
2353 - botId = botId || 'default';
2354 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2355 - var chatBox = getElement(botId, 'chat-box');
602 +
603 + function scrollElementToTop(element) {
604 + var chatBox = $('#chat-box');
2356 605 var elementTop = element.position().top + chatBox.scrollTop();
2357 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
606 + chatBox.animate({ scrollTop: elementTop }, 500);
2358 607 }
2359 -
2360 - function showChatWidget(botId) {
2361 - botId = botId || 'default';
2362 - var $button = getElement(botId, 'floating-chatbot-button');
608 +
609 + function showChatWidget() {
2363 610 // First ensure display is set
2364 - $button.css('display', 'flex');
611 + $('#floating-chatbot-button').css('display', 'flex');
2365 612 // Then handle the fade
2366 - $button.fadeTo(500, 1);
613 + $('#floating-chatbot-button').fadeTo(500, 1);
2367 614 // Force visibility
2368 - $button.removeClass('hidden');
615 + $('#floating-chatbot-button').removeClass('hidden');
616 + //console.log('Showing widget');
2369 617 }
2370 -
2371 - function hideChatWidget(botId) {
2372 - botId = botId || 'default';
2373 - var $button = getElement(botId, 'floating-chatbot-button');
2374 - $button.css('display', 'none');
2375 - $button.addClass('hidden');
618 +
619 + function hideChatWidget() {
620 + $('#floating-chatbot-button').css('display', 'none');
621 + $('#floating-chatbot-button').addClass('hidden');
622 + //console.log('Hiding widget');
2376 623 }
2377 624
2378 625 function disableScroll() {
2379 626 if (isMobile()) {
@@ -2402,15 +649,18 @@
2402 649 // NOTIFICATION SYSTEM
2403 650 // ====================================
2404 651
2405 652 function createNotificationBadge() {
653 + //console.log("Creating notification badge...");
2406 654 const chatButton = document.getElementById('floating-chatbot-button');
2407 -
655 + //console.log("Chat button found:", !!chatButton);
656 +
2408 657 if (!chatButton) return;
2409 -
658 +
2410 659 // Remove any existing badge first
2411 660 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2412 661 if (existingBadge) {
662 + //console.log("Removing existing badge");
2413 663 existingBadge.remove();
2414 664 }
2415 665
2416 666 notificationBadge = document.createElement('div');
@@ -2432,43 +682,34 @@
2432 682 chatButton.appendChild(notificationBadge);
2433 683
2434 684 }
2435 685
2436 - function showNotification(botId) {
2437 - botId = botId || 'default';
2438 - const badge = getElementDOM(botId, 'chat-notification-badge');
2439 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2440 - if (badge && $floatingChatbot.hasClass('hidden')) {
686 + function showNotification() {
687 + const badge = document.getElementById('chat-notification-badge');
688 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2441 689 badge.style.display = 'block';
2442 690 badge.textContent = '1';
2443 691 }
2444 692 }
2445 -
2446 - function hideNotification(botId) {
2447 - botId = botId || 'default';
2448 - const badge = getElementDOM(botId, 'chat-notification-badge');
693 +
694 + function hideNotification() {
695 + const badge = document.getElementById('chat-notification-badge');
2449 696 if (badge) {
2450 697 badge.style.display = 'none';
2451 698 }
2452 699 }
2453 -
2454 - function startNotificationChecking(botId) {
2455 - botId = botId || 'default';
700 +
701 + function startNotificationChecking() {
2456 702 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2457 703 if (!chatPersistenceEnabled) return;
2458 -
2459 - createNotificationBadge(botId);
2460 - var instance = MxChatInstances.get(botId);
2461 - instance.notificationCheckInterval = setInterval(function() {
2462 - checkForNewMessages(botId);
2463 - }, 30000); // Check every 30 seconds
704 +
705 + createNotificationBadge();
706 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2464 707 }
2465 -
2466 - function stopNotificationChecking(botId) {
2467 - botId = botId || 'default';
2468 - var instance = MxChatInstances.get(botId);
2469 - if (instance.notificationCheckInterval) {
2470 - clearInterval(instance.notificationCheckInterval);
708 +
709 + function stopNotificationChecking() {
710 + if (notificationCheckInterval) {
711 + clearInterval(notificationCheckInterval);
2471 712 }
2472 713 }
2473 714
2474 715 function checkForNewMessages() {
@@ -2494,243 +735,202 @@
2494 735 });
2495 736 }
2496 737
2497 738
2498 -// ====================================
2499 -// LIVE AGENT FUNCTIONALITY
2500 -// ====================================
2501 -
2502 -function startPolling(botId) {
2503 - botId = botId || 'default';
2504 - var instance = MxChatInstances.get(botId);
2505 - // Clear any existing interval first
2506 - stopPolling(botId);
2507 - instance.pollingInterval = setInterval(function() {
2508 - checkForAgentMessages(botId);
2509 - }, 5000);
2510 -}
2511 -
2512 -function stopPolling(botId) {
2513 - botId = botId || 'default';
2514 - var instance = MxChatInstances.get(botId);
2515 - if (instance.pollingInterval) {
2516 - clearInterval(instance.pollingInterval);
2517 - instance.pollingInterval = null;
2518 - }
2519 -}
2520 -
2521 -function checkForAgentMessages(botId) {
2522 - botId = botId || 'default';
2523 - var instance = MxChatInstances.get(botId);
2524 - const sessionId = getChatSession(botId);
2525 - $.ajax({
2526 - url: mxchatChat.ajax_url,
2527 - type: 'POST',
2528 - dataType: 'json',
2529 - data: {
2530 - action: 'mxchat_fetch_new_messages',
2531 - session_id: sessionId,
2532 - last_seen_id: instance.lastSeenMessageId,
2533 - persistence_enabled: 'true',
2534 - nonce: mxchatChat.nonce
2535 - },
2536 - success: function (response) {
2537 - if (response.success && response.data?.new_messages) {
2538 - let hasNewMessage = false;
2539 -
2540 - response.data.new_messages.forEach(function (message) {
2541 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2542 - hasNewMessage = true;
2543 - appendMessage("agent", message.content, '', [], false, botId);
2544 - instance.lastSeenMessageId = message.id;
2545 - instance.processedMessageIds.add(message.id);
2546 - }
2547 - });
2548 -
2549 - if (hasNewMessage) {
2550 - enableChatInput(botId);
2551 - }
2552 -
2553 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2554 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2555 - showNotification(botId);
2556 - }
2557 -
2558 - scrollToBottom(botId, true);
739 + // ====================================
740 + // LIVE AGENT FUNCTIONALITY
741 + // ====================================
742 +
743 + function updateChatModeIndicator(mode) {
744 + const indicator = document.getElementById('chat-mode-indicator');
745 + if (indicator) {
746 + // For Live Agent, keep as is; for AI mode, use the customized text
747 + if (mode === 'agent') {
748 + indicator.textContent = 'Live Agent';
749 + } else {
750 + // Get the custom AI agent text from a data attribute we'll add to the element
751 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
752 + indicator.textContent = customAiText;
2559 753 }
2560 -
2561 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2562 - if (response.success && response.data?.chat_mode) {
2563 - updateChatModeIndicator(response.data.chat_mode, botId);
2564 - }
2565 - },
2566 - error: function (xhr, status, error) {
2567 - // Polling error - silently continue
2568 754 }
2569 - });
2570 -}
2571 -
2572 - // ====================================
2573 - // CHAT HISTORY & PERSISTENCE
2574 - // ====================================
2575 -
2576 -function loadChatHistory(botId, onComplete) {
2577 - botId = botId || 'default';
2578 - var instance = MxChatInstances.get(botId);
2579 -
2580 - // Prevent duplicate loading
2581 - if (instance.chatHistoryLoaded) {
2582 - if (onComplete) onComplete();
2583 - return;
755 + // Start or stop polling based on mode
756 + if (mode === 'agent') {
757 + startPolling();
758 + } else {
759 + stopPolling();
760 + }
2584 761 }
2585 -
2586 - // Use getChatSession which returns null if no session exists (does NOT create one)
2587 - var sessionId = getChatSession(botId);
2588 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2589 -
2590 - // No session yet — nothing to load. History will load after first message via ensureSession.
2591 - if (!sessionId) {
2592 - instance.chatHistoryLoaded = true;
2593 - if (onComplete) onComplete();
2594 - return;
762 +
763 + function startPolling() {
764 + // Clear any existing interval first
765 + stopPolling();
766 + // Start new polling interval
767 + pollingInterval = setInterval(checkForAgentMessages, 5000);
768 + //console.log("Started agent message polling");
2595 769 }
2596 -
2597 - if (chatPersistenceEnabled && sessionId) {
770 +
771 + function stopPolling() {
772 + if (pollingInterval) {
773 + clearInterval(pollingInterval);
774 + pollingInterval = null;
775 + //console.log("Stopped agent message polling");
776 + }
777 + }
778 +
779 + function checkForAgentMessages() {
780 + const sessionId = getChatSession();
2598 781 $.ajax({
2599 782 url: mxchatChat.ajax_url,
2600 783 type: 'POST',
2601 784 dataType: 'json',
2602 785 data: {
2603 - action: 'mxchat_fetch_conversation_history',
2604 - session_id: sessionId
786 + action: 'mxchat_fetch_new_messages',
787 + session_id: sessionId,
788 + last_seen_id: lastSeenMessageId,
789 + nonce: mxchatChat.nonce
2605 790 },
2606 - success: function(response) {
2607 - // Handle session reset (IP changed while user was away)
2608 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2609 - // Silent reset — new session but don't clear UI
2610 - MxChatInstances.silentResetSession(botId);
2611 - instance.chatHistoryLoaded = true; // Prevent retry loop
2612 - if (onComplete) onComplete();
2613 - return;
791 + success: function (response) {
792 + if (response.success && response.data?.new_messages) {
793 + let hasNewMessage = false;
794 +
795 + response.data.new_messages.forEach(function (message) {
796 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
797 + hasNewMessage = true;
798 + replaceLastMessage("agent", message.content);
799 + lastSeenMessageId = message.id;
800 + processedMessageIds.add(message.id);
801 + }
802 + });
803 +
804 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
805 + showNotification();
806 + }
807 +
808 + scrollToBottom(true);
2614 809 }
810 + },
811 + error: function (xhr, status, error) {
812 + console.error("Polling error:", xhr, status, error);
813 + }
814 + });
815 + }
2615 816
2616 - // Check if the response indicates success
2617 - if (response.success) {
2618 - // Handle case where conversation data exists and is an array
2619 - if (response.data && Array.isArray(response.data.conversation)) {
2620 - var $chatBox = getElement(botId, 'chat-box');
817 +
818 + // ====================================
819 + // CHAT HISTORY & PERSISTENCE
820 + // ====================================
821 +
822 + function loadChatHistory() {
823 + var sessionId = getChatSession();
824 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
825 +
826 + if (chatPersistenceEnabled && sessionId) {
827 + $.ajax({
828 + url: mxchatChat.ajax_url,
829 + type: 'POST',
830 + dataType: 'json',
831 + data: {
832 + action: 'mxchat_fetch_conversation_history',
833 + session_id: sessionId
834 + },
835 + success: function(response) {
836 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
837 +
838 +
839 + var $chatBox = $('#chat-box');
2621 840 var $fragment = $(document.createDocumentFragment());
2622 - let highestMessageId = instance.lastSeenMessageId;
2623 -
2624 - // Update chat mode if provided
841 + let highestMessageId = lastSeenMessageId;
842 +
2625 843 if (response.data.chat_mode) {
2626 - updateChatModeIndicator(response.data.chat_mode, botId);
844 + updateChatModeIndicator(response.data.chat_mode);
2627 845 }
2628 -
2629 - // Only process if there are actual messages
2630 - if (response.data.conversation.length > 0) {
2631 - // IMPORTANT: Clear existing messages before loading history
2632 - $chatBox.empty();
2633 -
2634 - $.each(response.data.conversation, function(index, message) {
2635 - // Skip agent messages if persistence is off
2636 - if (!chatPersistenceEnabled && message.role === 'agent') {
2637 - return;
2638 - }
2639 -
2640 - var messageClass, messageBgColor, messageFontColor;
2641 -
2642 - switch (message.role) {
2643 - case 'user':
2644 - messageClass = 'user-message';
2645 - messageBgColor = userMessageBgColor;
2646 - messageFontColor = userMessageFontColor;
2647 - break;
2648 - case 'agent':
2649 - messageClass = 'agent-message';
2650 - messageBgColor = liveAgentMessageBgColor;
2651 - messageFontColor = liveAgentMessageFontColor;
2652 - break;
2653 - default:
2654 - messageClass = 'bot-message';
2655 - messageBgColor = botMessageBgColor;
2656 - messageFontColor = botMessageFontColor;
2657 - break;
2658 - }
2659 -
2660 - var messageElement = $('<div>').addClass(messageClass)
2661 - .css({
2662 - 'background': messageBgColor,
2663 - 'color': messageFontColor
2664 - });
2665 -
2666 - var content = message.content;
2667 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2668 - content = decodeHTMLEntities(content);
2669 -
2670 - // Skip linkify for messages containing structured HTML
2671 - // (forms, product cards, galleries, etc.) to avoid
2672 - // markdown formatting corrupting HTML attributes
2673 - // (e.g. underscores in name="field_name" becoming <em> tags)
2674 - if (content.includes("mxchat-product-card") ||
2675 - content.includes("mxchat-image-gallery") ||
2676 - content.includes("mxchat-featured-products") ||
2677 - content.includes("<form") ||
2678 - content.includes("<input") ||
2679 - content.includes("<select") ||
2680 - content.includes("<textarea")) {
2681 - messageElement.html(content);
2682 - } else {
2683 - var formattedContent = linkify(content);
2684 - messageElement.html(formattedContent);
2685 - }
2686 -
2687 - $fragment.append(messageElement);
2688 -
2689 - // Track message IDs
846 +
847 + $.each(response.data.conversation, function(index, message) {
848 + // Skip agent messages if persistence is off
849 + if (!chatPersistenceEnabled && message.role === 'agent') {
850 + return;
851 + }
852 +
853 + var messageClass, messageBgColor, messageFontColor;
854 +
855 + switch (message.role) {
856 + case 'user':
857 + messageClass = 'user-message';
858 + messageBgColor = userMessageBgColor;
859 + messageFontColor = userMessageFontColor;
860 + break;
861 + case 'agent':
862 + messageClass = 'agent-message';
863 + messageBgColor = liveAgentMessageBgColor;
864 + messageFontColor = liveAgentMessageFontColor;
865 + break;
866 + default:
867 + messageClass = 'bot-message';
868 + messageBgColor = botMessageBgColor;
869 + messageFontColor = botMessageFontColor;
870 + break;
871 + }
872 +
873 + var messageElement = $('<div>').addClass(messageClass)
874 + .css({
875 + 'background': messageBgColor,
876 + 'color': messageFontColor
877 + });
878 +
879 + var content = message.content;
880 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
881 + content = decodeHTMLEntities(content);
882 +
883 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
884 + messageElement.html(content);
885 + } else {
886 + var formattedContent = linkify(
887 + formatBoldText(
888 + convertNewlinesToBreaks(formatCodeBlocks(content))
889 + )
890 + );
891 + messageElement.html(formattedContent);
892 + }
893 +
894 + $fragment.append(messageElement);
895 +
896 + // In loadChatHistory, change this part:
2690 897 if (message.id) {
2691 898 highestMessageId = Math.max(highestMessageId, message.id);
2692 - instance.processedMessageIds.add(message.id);
899 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2693 900 }
2694 - });
2695 -
2696 - // Only append messages and scroll if we have content
2697 - $chatBox.append($fragment);
2698 - scrollToBottom(botId, true);
2699 -
2700 - // Collapse quick questions if we have conversation history
2701 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2702 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2703 - collapseQuickQuestions(botId);
901 + });
902 +
903 + $chatBox.append($fragment);
904 + scrollToBottom(true);
905 +
906 + if (response.data.conversation.length > 0) {
907 + $('#mxchat-popular-questions').hide();
908 + }
909 +
910 + // Update lastSeenMessageId after history loads
911 + lastSeenMessageId = highestMessageId;
912 +
913 + // Only update chat mode if persistence is enabled
914 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
915 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
916 + if (lastMessage.role === 'agent') {
917 + updateChatModeIndicator('agent');
2704 918 }
2705 -
2706 - // Update lastSeenMessageId after history loads
2707 - instance.lastSeenMessageId = highestMessageId;
2708 -
2709 - // Only update chat mode if persistence is enabled and we have messages
2710 - if (chatPersistenceEnabled) {
2711 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2712 - if (lastMessage.role === 'agent') {
2713 - updateChatModeIndicator('agent', botId);
2714 - }
2715 - }
2716 -
2717 - // Mark as loaded ONLY after successful load
2718 - instance.chatHistoryLoaded = true;
2719 919 }
920 + } else {
921 + console.warn("No conversation history found.");
2720 922 }
923 + },
924 + error: function(xhr, status, error) {
925 + console.error("Error loading chat history:", status, error);
926 + appendMessage("bot", "Unable to load chat history.");
2721 927 }
2722 - if (onComplete) onComplete();
2723 - },
2724 - error: function(xhr, status, error) {
2725 - // Error loading chat history - silently continue
2726 - if (onComplete) onComplete();
2727 - }
2728 - });
2729 - } else {
2730 - if (onComplete) onComplete();
928 + });
929 + } else {
930 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
931 + }
2731 932 }
2732 -}
2733 933
2734 934
2735 935 // ====================================
2736 936 // FILE UPLOAD FUNCTIONALITY
@@ -2742,42 +942,40 @@
2742 942 element.addEventListener(eventType, handler);
2743 943 }
2744 944 }
2745 945
2746 - function showActivePdf(filename, botId) {
2747 - botId = botId || 'default';
2748 - const container = getElementDOM(botId, 'active-pdf-container');
2749 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2750 -
946 + function showActivePdf(filename) {
947 + const container = document.getElementById('active-pdf-container');
948 + const nameElement = document.getElementById('active-pdf-name');
949 +
2751 950 if (!container || !nameElement) {
951 + console.error('PDF container elements not found');
2752 952 return;
2753 953 }
2754 -
954 +
2755 955 nameElement.textContent = filename;
2756 956 container.style.display = 'flex';
2757 957 }
2758 -
2759 - function showActiveWord(filename, botId) {
2760 - botId = botId || 'default';
2761 - const container = getElementDOM(botId, 'active-word-container');
2762 - const nameElement = getElementDOM(botId, 'active-word-name');
2763 -
958 +
959 + function showActiveWord(filename) {
960 + const container = document.getElementById('active-word-container');
961 + const nameElement = document.getElementById('active-word-name');
962 +
2764 963 if (!container || !nameElement) {
964 + console.error('Word document container elements not found');
2765 965 return;
2766 966 }
2767 -
967 +
2768 968 nameElement.textContent = filename;
2769 969 container.style.display = 'flex';
2770 970 }
2771 -
2772 - function removeActivePdf(botId) {
2773 - botId = botId || 'default';
2774 - var instance = MxChatInstances.get(botId);
2775 - const container = getElementDOM(botId, 'active-pdf-container');
2776 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2777 -
2778 - if (!container || !nameElement || !instance.activePdfFile) return;
2779 -
971 +
972 + function removeActivePdf() {
973 + const container = document.getElementById('active-pdf-container');
974 + const nameElement = document.getElementById('active-pdf-name');
975 +
976 + if (!container || !nameElement || !activePdfFile) return;
977 +
2780 978 fetch(mxchatChat.ajax_url, {
2781 979 method: 'POST',
2782 980 headers: {
2783 981 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2783,9 +981,9 @@
2783 981 'Content-Type': 'application/x-www-form-urlencoded',
2784 982 },
2785 983 body: new URLSearchParams({
2786 984 'action': 'mxchat_remove_pdf',
2787 - 'session_id': getChatSession(botId),
985 + 'session_id': sessionId,
2788 986 'nonce': mxchatChat.nonce
2789 987 })
2790 988 })
2791 989 .then(response => response.json())
@@ -2797,12 +995,12 @@
2797 995 appendMessage('bot', 'PDF removed.');
2798 996 }
2799 997 })
2800 998 .catch(error => {
2801 - // Error removing PDF - silently continue
999 + console.error('Error removing PDF:', error);
2802 1000 });
2803 1001 }
2804 -
1002 +
2805 1003 function removeActiveWord() {
2806 1004 const container = document.getElementById('active-word-container');
2807 1005 const nameElement = document.getElementById('active-word-name');
2808 1006
@@ -2828,53 +1026,107 @@
2828 1026 appendMessage('bot', 'Word document removed.');
2829 1027 }
2830 1028 })
2831 1029 .catch(error => {
2832 - // Error removing Word document - silently continue
1030 + console.error('Error removing Word document:', error);
2833 1031 });
2834 1032 }
1033 +
1034 + function checkInitialDocumentStatus() {
1035 + if (!sessionId) return;
1036 +
1037 + // Check PDF status
1038 + fetch(mxchatChat.ajax_url, {
1039 + method: 'POST',
1040 + headers: {
1041 + 'Content-Type': 'application/x-www-form-urlencoded',
1042 + },
1043 + body: new URLSearchParams({
1044 + 'action': 'mxchat_check_pdf_status',
1045 + 'session_id': sessionId,
1046 + 'nonce': mxchatChat.nonce
1047 + })
1048 + })
1049 + .then(response => response.json())
1050 + .then(data => {
1051 + if (data.success && data.data.filename) {
1052 + showActivePdf(data.data.filename);
1053 + activePdfFile = data.data.filename;
1054 + }
1055 + })
1056 + .catch(error => {
1057 + console.error('Error checking PDF status:', error);
1058 + });
1059 +
1060 + // Check Word document status
1061 + fetch(mxchatChat.ajax_url, {
1062 + method: 'POST',
1063 + headers: {
1064 + 'Content-Type': 'application/x-www-form-urlencoded',
1065 + },
1066 + body: new URLSearchParams({
1067 + 'action': 'mxchat_check_word_status',
1068 + 'session_id': sessionId,
1069 + 'nonce': mxchatChat.nonce
1070 + })
1071 + })
1072 + .then(response => response.json())
1073 + .then(data => {
1074 + if (data.success && data.data.filename) {
1075 + showActiveWord(data.data.filename);
1076 + activeWordFile = data.data.filename;
1077 + }
1078 + })
1079 + .catch(error => {
1080 + console.error('Error checking Word document status:', error);
1081 + });
1082 + }
2835 1083
1084 +
2836 1085 // ====================================
2837 1086 // CONSENT & COMPLIANCE (GDPR)
2838 1087 // ====================================
2839 -
2840 - function initializeChatVisibility(botId) {
2841 - botId = botId || 'default';
2842 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2843 - mxchatChat.complianz_toggle === '1' ||
1088 +
1089 + function initializeChatVisibility() {
1090 + //console.log('Initializing chat visibility');
1091 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1092 + mxchatChat.complianz_toggle === '1' ||
2844 1093 mxchatChat.complianz_toggle === 1;
2845 -
1094 +
2846 1095 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2847 1096 // Initial check
2848 - checkConsentAndShowChat(botId);
2849 -
1097 + checkConsentAndShowChat();
1098 +
2850 1099 // Listen for consent changes
2851 1100 $(document).on('cmplz_status_change', function(event) {
2852 - checkConsentAndShowChat(botId);
1101 + //console.log('Status change detected');
1102 + checkConsentAndShowChat();
2853 1103 });
2854 1104 } else {
2855 1105 // If Complianz is not enabled, always show
2856 - getElement(botId, 'floating-chatbot-button')
1106 + $('#floating-chatbot-button')
2857 1107 .css('display', 'flex')
2858 1108 .removeClass('hidden no-consent')
2859 1109 .fadeTo(500, 1);
2860 -
1110 +
2861 1111 // Also check pre-chat message when Complianz is not enabled
2862 - checkPreChatDismissal(botId);
1112 + checkPreChatDismissal();
2863 1113 }
2864 1114 }
2865 1115
2866 -
2867 - function checkConsentAndShowChat(botId) {
2868 - botId = botId || 'default';
1116 +
1117 + function checkConsentAndShowChat() {
2869 1118 var consentStatus = cmplz_has_consent('marketing');
2870 1119 var consentType = complianz.consenttype;
2871 -
2872 - let $widget = getElement(botId, 'floating-chatbot-button');
2873 - let $chatbot = getElement(botId, 'floating-chatbot');
2874 - let $preChat = getElement(botId, 'pre-chat-message');
2875 -
1120 +
1121 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1122 +
1123 + let $widget = $('#floating-chatbot-button');
1124 + let $chatbot = $('#floating-chatbot');
1125 + let $preChat = $('#pre-chat-message');
1126 +
2876 1127 if (consentStatus === true) {
1128 + //console.log('Consent granted - showing widget');
2877 1129 $widget
2878 1130 .removeClass('no-consent')
2879 1131 .css('display', 'flex')
2880 1132 .removeClass('hidden')
@@ -2879,12 +1131,13 @@
2879 1131 .css('display', 'flex')
2880 1132 .removeClass('hidden')
2881 1133 .fadeTo(500, 1);
2882 1134 $chatbot.removeClass('no-consent');
2883 -
1135 +
2884 1136 // Show pre-chat message if not dismissed
2885 - checkPreChatDismissal(botId);
1137 + checkPreChatDismissal();
2886 1138 } else {
1139 + //console.log('No consent - hiding widget');
2887 1140 $widget
2888 1141 .addClass('no-consent')
2889 1142 .fadeTo(500, 0, function() {
2890 1143 $(this)
@@ -2891,9 +1144,9 @@
2891 1144 .css('display', 'none')
2892 1145 .addClass('hidden');
2893 1146 });
2894 1147 $chatbot.addClass('no-consent');
2895 -
1148 +
2896 1149 // Hide pre-chat message when no consent
2897 1150 $preChat.hide();
2898 1151 }
2899 1152 }
@@ -2901,38 +1154,46 @@
2901 1154
2902 1155 // ====================================
2903 1156 // PRE-CHAT MESSAGE HANDLING
2904 1157 // ====================================
2905 -
2906 - function checkPreChatDismissal(botId) {
2907 - botId = botId || 'default';
2908 - try {
2909 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2910 - if (dismissedAt) {
2911 - // Re-show after 24 hours
2912 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2913 - if (elapsed < 86400000) {
2914 - getElement(botId, 'pre-chat-message').hide();
2915 - return;
1158 +
1159 + function checkPreChatDismissal() {
1160 + $.ajax({
1161 + url: mxchatChat.ajax_url,
1162 + type: 'POST',
1163 + data: {
1164 + action: 'mxchat_check_pre_chat_message_status',
1165 + _ajax_nonce: mxchatChat.nonce
1166 + },
1167 + success: function(response) {
1168 + if (response.success && !response.data.dismissed) {
1169 + $('#pre-chat-message').fadeIn(250);
1170 + } else {
1171 + $('#pre-chat-message').hide();
2916 1172 }
2917 - // Expired — clear and show again
2918 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1173 + },
1174 + error: function() {
1175 + console.error('Failed to check pre-chat message dismissal status.');
2919 1176 }
2920 - getElement(botId, 'pre-chat-message').fadeIn(250);
2921 - } catch (e) {
2922 - // localStorage unavailable — show the message
2923 - getElement(botId, 'pre-chat-message').fadeIn(250);
2924 - }
1177 + });
2925 1178 }
2926 -
2927 - function handlePreChatDismissal(botId) {
2928 - botId = botId || 'default';
2929 - getElement(botId, 'pre-chat-message').fadeOut(200);
2930 - try {
2931 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2932 - } catch (e) {
2933 - // localStorage unavailable — dismissal won't persist
2934 - }
1179 +
1180 + function handlePreChatDismissal() {
1181 + $('#pre-chat-message').fadeOut(200);
1182 + $.ajax({
1183 + url: mxchatChat.ajax_url,
1184 + type: 'POST',
1185 + data: {
1186 + action: 'mxchat_dismiss_pre_chat_message',
1187 + _ajax_nonce: mxchatChat.nonce
1188 + },
1189 + success: function() {
1190 + $('#pre-chat-message').hide();
1191 + },
1192 + error: function() {
1193 + console.error('Failed to dismiss pre-chat message.');
1194 + }
1195 + });
2935 1196 }
2936 1197
2937 1198
2938 1199 // ====================================
@@ -2956,143 +1217,90 @@
2956 1217 // ====================================
2957 1218 // EVENT HANDLERS & INITIALIZATION
2958 1219 // ====================================
2959 1220
2960 -$(document).on('click', '.mxchat-popular-question', function () {
2961 - var question = $(this).text();
2962 - var botId = getBotIdFromElement(this);
1221 + // Enter key handler for chat input
1222 + $('#chat-input').keypress(function(e) {
1223 + if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
1224 + e.preventDefault(); // Prevent default "Enter" behavior
1225 + $('#send-button').click(); // Trigger send button click
1226 + }
1227 + });
1228 +
1229 + // Send button click handler
1230 + $('#send-button').click(function() {
1231 + sendMessage();
1232 + });
1233 +
1234 + // Popular questions click handler
1235 + $('.mxchat-popular-question').on('click', function () {
1236 + var question = $(this).text(); // Get the text of the clicked question
2963 1237
2964 - // Append the question as if the user typed it
2965 - appendMessage("user", question, '', [], false, botId);
1238 + // Append the question as if the user typed it
1239 + appendMessage("user", question);
2966 1240
2967 - // Only collapse if there are questions
2968 - if (hasQuickQuestions(botId)) {
2969 - collapseQuickQuestions(botId);
2970 - }
2971 -
2972 - // Send the question to the server
2973 - sendMessageToChatbot(question, botId);
2974 -});
2975 -
2976 -$(document).on('click', '.questions-toggle-btn', function(e) {
2977 - e.preventDefault();
2978 - e.stopPropagation();
2979 - var botId = getBotIdFromElement(this);
2980 - expandQuickQuestions(botId);
2981 -});
2982 -
2983 -$(document).on('click', '.questions-collapse-btn', function(e) {
2984 - e.preventDefault();
2985 - e.stopPropagation();
2986 - var botId = getBotIdFromElement(this);
2987 - collapseQuickQuestions(botId);
2988 -});
1241 + // Send the question to the server (backend)
1242 + sendMessageToChatbot(question);
1243 + });
2989 1244
2990 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2991 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
2992 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
2993 - if (e.type === 'keydown') {
2994 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
2995 - e.preventDefault();
2996 - }
2997 - var botId = getBotIdFromElement(this);
2998 - var $chatbot = getElement(botId, 'floating-chatbot');
2999 - var $badge = getElement(botId, 'chat-notification-badge');
3000 - var $preChat = getElement(botId, 'pre-chat-message');
3001 -
3002 - if ($chatbot.hasClass('hidden')) {
3003 - $chatbot.removeClass('hidden').addClass('visible')
3004 - .attr('aria-modal', 'true').attr('role', 'dialog');
3005 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3006 - $badge.hide(); // Hide notification when opening chat
1245 + // Pre-chat message dismissal handlers
1246 + $(document).on('click', '.close-pre-chat-message', function(e) {
1247 + e.stopPropagation();
1248 + handlePreChatDismissal();
1249 + });
1250 +
1251 + // Chatbot visibility toggle handlers
1252 + $(document).on('click', '#floating-chatbot-button', function() {
1253 + var chatbot = $('#floating-chatbot');
1254 + if (chatbot.hasClass('hidden')) {
1255 + chatbot.removeClass('hidden').addClass('visible');
1256 + $(this).addClass('hidden');
1257 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3007 1258 disableScroll();
3008 - $preChat.fadeOut(250);
3009 -
3010 - // Load chat history for returning visitors (persistence)
3011 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3012 - if (chatPersistenceEnabled) {
3013 - MxChatInstances.ensureSession(botId);
3014 - }
3015 -
3016 - // Deferred email check — only on first widget open
3017 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3018 - var instance = MxChatInstances.get(botId);
3019 - if (emailBlocker && !instance.emailCheckDone) {
3020 - instance.emailCheckDone = true;
3021 - resolveEmailState(botId);
3022 - } else if (!emailBlocker) {
3023 - // No email collection — still route through showChatContainerForBot
3024 - // so the loader is shown while chat history loads
3025 - showChatContainerForBot(botId);
3026 - }
3027 -
3028 - // Move keyboard focus into the message input after the open transition.
3029 - setTimeout(function() {
3030 - var chatInput = getElementDOM(botId, 'chat-input');
3031 - if (chatInput && !chatInput.disabled) {
3032 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3033 - }
3034 - }, 300);
1259 + $('#pre-chat-message').fadeOut(250);
3035 1260 } else {
3036 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3037 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1261 + chatbot.removeClass('visible').addClass('hidden');
1262 + $(this).removeClass('hidden');
3038 1263 enableScroll();
3039 - checkPreChatDismissal(botId);
1264 + checkPreChatDismissal();
3040 1265 }
3041 1266 });
3042 -
3043 - // Allow clicking anywhere on the title bar to close the chatbot.
3044 - // Returns keyboard focus to the launcher so keyboard users don't get
3045 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3046 - // heuristic-based so mouse-triggered close won't show a focus ring.
3047 - $(document).on('click', '.chatbot-top-bar', function() {
3048 - var botId = getBotIdFromElement(this);
3049 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3050 - var $launcher = getElement(botId, 'floating-chatbot-button');
3051 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1267 +
1268 + $(document).on('click', '#exit-chat-button', function() {
1269 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1270 + $('#floating-chatbot-button').removeClass('hidden');
3052 1271 enableScroll();
3053 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3054 1272 });
3055 -
3056 - // Global Escape-key handler — closes any visible chat widget and
3057 - // returns focus to its launcher. Standard modal-dismissal pattern;
3058 - // pairs with aria-modal="true" set on the widget when it opens.
3059 - $(document).on('keydown', function(e) {
3060 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3061 - var $visible = $('.floating-chatbot.visible');
3062 - if (!$visible.length) return;
3063 - e.preventDefault();
3064 - $visible.each(function() {
3065 - var botId = getBotIdFromElement(this);
3066 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3067 - var $launcher = getElement(botId, 'floating-chatbot-button');
3068 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3069 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3070 - });
3071 - enableScroll();
3072 - });
3073 -
1273 +
3074 1274 $(document).on('click', '.close-pre-chat-message', function(e) {
3075 1275 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3076 - var botId = getBotIdFromElement(this);
3077 - handlePreChatDismissal(botId);
1276 + $('#pre-chat-message').fadeOut(200, function() {
1277 + $(this).remove();
1278 + });
3078 1279 });
3079 -
3080 -
3081 - // PDF upload button handlers - use class selector
3082 - $(document).on('click', '.pdf-upload-btn', function() {
3083 - var botId = getBotIdFromElement(this);
3084 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3085 - if (pdfInput) pdfInput.click();
1280 +
1281 + // Add to Cart button handler
1282 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1283 + var productId = $(this).data('product-id');
1284 + // Add a special prefix to indicate this is from button
1285 + appendMessage("user", "add to cart");
1286 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
3086 1287 });
3087 -
3088 - // Word upload button handlers - use class selector
3089 - $(document).on('click', '.word-upload-btn', function() {
3090 - var botId = getBotIdFromElement(this);
3091 - var wordInput = getElementDOM(botId, 'word-upload');
3092 - if (wordInput) wordInput.click();
3093 - });
3094 1288
1289 + // PDF upload button handlers
1290 + if (document.getElementById('pdf-upload-btn')) {
1291 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1292 + document.getElementById('pdf-upload').click();
1293 + });
1294 + }
1295 +
1296 + // Word upload button handlers
1297 + if (document.getElementById('word-upload-btn')) {
1298 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1299 + document.getElementById('word-upload').click();
1300 + });
1301 + }
1302 +
3095 1303 // PDF file input change handler
3096 1304 addSafeEventListener('pdf-upload', 'change', async function(e) {
3097 1305 const file = e.target.files[0];
3098 1306
@@ -3101,13 +1309,15 @@
3101 1309 return;
3102 1310 }
3103 1311
3104 1312 if (!sessionId) {
1313 + console.error('No session ID found');
3105 1314 alert('Error: No session ID found');
3106 1315 return;
3107 1316 }
3108 -
1317 +
3109 1318 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1319 + console.error('mxchatChat not properly configured:', mxchatChat);
3110 1320 alert('Error: Ajax configuration missing');
3111 1321 return;
3112 1322 }
3113 1323
@@ -3116,10 +1326,8 @@
3116 1326 const sendBtn = document.getElementById('send-button');
3117 1327 const originalBtnContent = uploadBtn.innerHTML;
3118 1328
3119 1329 try {
3120 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3121 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3122 1330 const formData = new FormData();
3123 1331 formData.append('action', 'mxchat_upload_pdf');
3124 1332 formData.append('pdf_file', file);
3125 1333 formData.append('session_id', sessionId);
@@ -3140,12 +1348,12 @@
3140 1348
3141 1349 if (data.success) {
3142 1350 // Hide popular questions if they exist
3143 1351 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3144 - if (hasQuickQuestions()) {
3145 - collapseQuickQuestions();
1352 + if (popularQuestionsContainer) {
1353 + popularQuestionsContainer.style.display = 'none';
3146 1354 }
3147 -
1355 +
3148 1356 // Show the active PDF name
3149 1357 showActivePdf(data.data.filename);
3150 1358
3151 1359 appendMessage('bot', data.data.message);
@@ -3151,11 +1359,13 @@
3151 1359 appendMessage('bot', data.data.message);
3152 1360 scrollToBottom();
3153 1361 activePdfFile = data.data.filename;
3154 1362 } else {
1363 + console.error('Upload failed:', data.data);
3155 1364 alert('Failed to upload PDF. Please try again.');
3156 1365 }
3157 1366 } catch (error) {
1367 + console.error('Upload error:', error);
3158 1368 alert('Error uploading file. Please try again.');
3159 1369 } finally {
3160 1370 uploadBtn.disabled = false;
3161 1371 sendBtn.disabled = false;
@@ -3173,12 +1383,13 @@
3173 1383 return;
3174 1384 }
3175 1385
3176 1386 if (!sessionId) {
1387 + console.error('No session ID found');
3177 1388 alert('Error: No session ID found');
3178 1389 return;
3179 1390 }
3180 -
1391 +
3181 1392 // Disable buttons and show loading state
3182 1393 const uploadBtn = document.getElementById('word-upload-btn');
3183 1394 const sendBtn = document.getElementById('send-button');
3184 1395 const originalBtnContent = uploadBtn.innerHTML;
@@ -3183,10 +1394,8 @@
3183 1394 const sendBtn = document.getElementById('send-button');
3184 1395 const originalBtnContent = uploadBtn.innerHTML;
3185 1396
3186 1397 try {
3187 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3188 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3189 1398 const formData = new FormData();
3190 1399 formData.append('action', 'mxchat_upload_word');
3191 1400 formData.append('word_file', file);
3192 1401 formData.append('session_id', sessionId);
@@ -3207,10 +1416,10 @@
3207 1416
3208 1417 if (data.success) {
3209 1418 // Hide popular questions if they exist
3210 1419 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3211 - if (hasQuickQuestions()) {
3212 - collapseQuickQuestions();
1420 + if (popularQuestionsContainer) {
1421 + popularQuestionsContainer.style.display = 'none';
3213 1422 }
3214 1423
3215 1424 // Show the active Word document name
3216 1425 showActiveWord(data.data.filename);
@@ -3218,11 +1427,13 @@
3218 1427 appendMessage('bot', data.data.message);
3219 1428 scrollToBottom();
3220 1429 activeWordFile = data.data.filename;
3221 1430 } else {
1431 + console.error('Upload failed:', data.data);
3222 1432 alert('Failed to upload Word document. Please try again.');
3223 1433 }
3224 1434 } catch (error) {
1435 + console.error('Upload error:', error);
3225 1436 alert('Error uploading file. Please try again.');
3226 1437 } finally {
3227 1438 uploadBtn.disabled = false;
3228 1439 sendBtn.disabled = false;
@@ -3279,640 +1490,164 @@
3279 1490 });
3280 1491 });
3281 1492
3282 1493
3283 -// ====================================
3284 -// INIT LOADER & CHAT CONTAINER HELPERS
3285 -// ====================================
3286 -// These must be outside the email collection block so they're always available
3287 -// (used by persistence loading even when email collection is off)
3288 -
3289 -function showInitLoader(botId) {
3290 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3291 - if (loader) loader.style.display = 'flex';
3292 -}
3293 -
3294 -function hideInitLoader(botId) {
3295 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3296 - if (loader) loader.style.display = 'none';
3297 -}
3298 -
3299 -function showEmailFormForBot(botId) {
3300 - hideInitLoader(botId);
3301 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3302 - var chatContainer = getElementDOM(botId, 'chat-container');
3303 - if (emailBlocker) emailBlocker.style.display = 'flex';
3304 - if (chatContainer) chatContainer.style.display = 'none';
3305 -}
3306 -
3307 -function showChatContainerForBot(botId) {
3308 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3309 - var chatContainer = getElementDOM(botId, 'chat-container');
3310 - if (emailBlocker) emailBlocker.style.display = 'none';
3311 -
3312 - var instance = MxChatInstances.get(botId);
3313 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3314 -
3315 - // If persistence is on and history hasn't loaded yet, show loader
3316 - // while history loads to prevent flash of empty chat
3317 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3318 - if (chatContainer) chatContainer.style.display = 'none';
3319 - showInitLoader(botId);
3320 - loadChatHistory(botId, function() {
3321 - hideInitLoader(botId);
3322 - if (chatContainer) chatContainer.style.display = 'flex';
3323 - scrollToBottom(botId, true);
3324 - });
3325 - } else {
3326 - hideInitLoader(botId);
3327 - if (chatContainer) chatContainer.style.display = 'flex';
3328 - if (typeof loadChatHistory === 'function') {
3329 - loadChatHistory(botId);
3330 - }
3331 - }
3332 -}
3333 -
3334 -// ====================================
3335 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3336 -// ====================================
3337 -// Only run email collection setup if it's enabled
3338 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3339 -
3340 - // Track submitting state per bot
3341 - const emailSubmittingState = {};
3342 -
3343 - // Add CSS animations for email form (once globally)
3344 - if (!document.getElementById('email-error-styles')) {
3345 - const style = document.createElement('style');
3346 - style.id = 'email-error-styles';
3347 - style.textContent = `
3348 - @keyframes fadeInError {
3349 - from { opacity: 0; transform: translateY(-5px); }
3350 - to { opacity: 1; transform: translateY(0); }
3351 - }
3352 - .email-input-shake {
3353 - animation: shake 0.5s ease-in-out;
3354 - }
3355 - @keyframes shake {
3356 - 0%, 100% { transform: translateX(0); }
3357 - 25% { transform: translateX(-5px); }
3358 - 75% { transform: translateX(5px); }
3359 - }
3360 - @keyframes spin {
3361 - from { transform: rotate(0deg); }
3362 - to { transform: rotate(360deg); }
3363 - }
3364 - .email-spinner {
3365 - display: inline-block;
3366 - vertical-align: middle;
3367 - }
3368 - `;
3369 - document.head.appendChild(style);
3370 - }
3371 -
3372 - function isValidEmailAddress(email) {
3373 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3374 - return emailRegex.test(email.trim()) && email.length <= 254;
3375 - }
3376 -
3377 - function isValidNameInput(name) {
3378 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3379 - }
3380 -
3381 - /**
3382 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3383 - * @param {string} botId - The bot instance ID
3384 - * @param {string} visitorName - The visitor's name to insert
3385 - */
3386 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3387 - var chatBox = getElementDOM(botId, 'chat-box');
3388 - if (!chatBox) return;
3389 -
3390 - // Find the first bot message (intro message)
3391 - var introMessage = chatBox.querySelector('.bot-message');
3392 - if (!introMessage) return;
3393 -
3394 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3395 - if (!messageContent) return;
3396 -
3397 - var html = messageContent.innerHTML;
3398 -
3399 - // Replace {visitor_name} placeholder (case-insensitive)
3400 - if (visitorName && visitorName.trim()) {
3401 - // Escape HTML to prevent XSS
3402 - var safeName = $('<div>').text(visitorName.trim()).html();
3403 - html = html.replace(/\{visitor_name\}/gi, safeName);
3404 - } else {
3405 - // Remove placeholder and clean up spacing if no name provided
3406 - html = html.replace(/\{visitor_name\}/gi, '');
3407 - // Clean up any double spaces that might result
3408 - html = html.replace(/\s{2,}/g, ' ').trim();
3409 - }
3410 -
3411 - messageContent.innerHTML = html;
3412 - }
3413 -
3414 - function setEmailSubmissionState(botId, loading) {
3415 - var submitButton = getElementDOM(botId, 'email-submit-button');
3416 - var emailInput = getElementDOM(botId, 'user-email');
3417 - var nameInput = getElementDOM(botId, 'user-name');
3418 -
3419 - if (loading) {
3420 - emailSubmittingState[botId] = true;
3421 - if (submitButton) submitButton.disabled = true;
3422 - if (emailInput) emailInput.disabled = true;
3423 - if (nameInput) nameInput.disabled = true;
3424 -
3425 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3426 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3427 - const originalText = submitButton.textContent;
3428 - submitButton.innerHTML = `
3429 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3430 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3431 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3432 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3433 - </circle>
3434 - </svg>
3435 - ${originalText}
3436 - `;
3437 - submitButton.style.opacity = '0.8';
3438 - }
3439 - } else {
3440 - emailSubmittingState[botId] = false;
3441 - if (submitButton) submitButton.disabled = false;
3442 - if (emailInput) emailInput.disabled = false;
3443 - if (nameInput) nameInput.disabled = false;
3444 -
3445 - if (submitButton) {
3446 - const originalHtml = submitButton.getAttribute('data-original-html');
3447 - if (originalHtml) {
3448 - submitButton.innerHTML = originalHtml;
3449 - }
3450 - submitButton.style.opacity = '1';
3451 - }
3452 - }
3453 - }
3454 -
3455 - function showEmailError(botId, message) {
3456 - clearEmailError(botId);
3457 -
3458 - var emailForm = getElementDOM(botId, 'email-collection-form');
3459 - if (!emailForm) return;
3460 -
3461 - const errorDiv = document.createElement('div');
3462 - errorDiv.className = 'email-error';
3463 - errorDiv.style.cssText = `
3464 - color: #e74c3c;
3465 - font-size: 12px;
3466 - margin-top: 8px;
3467 - padding: 4px 0;
3468 - animation: fadeInError 0.3s ease;
3469 - `;
3470 - errorDiv.textContent = message;
3471 - emailForm.appendChild(errorDiv);
3472 -
3473 - // Add shake animation to inputs
3474 - var emailInput = getElementDOM(botId, 'user-email');
3475 - var nameInput = getElementDOM(botId, 'user-name');
3476 -
3477 - if (emailInput) {
3478 - emailInput.classList.add('email-input-shake');
3479 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3480 - }
3481 - if (nameInput) {
3482 - nameInput.classList.add('email-input-shake');
3483 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3484 - }
3485 - }
3486 -
3487 - function clearEmailError(botId) {
3488 - var emailForm = getElementDOM(botId, 'email-collection-form');
3489 - if (emailForm) {
3490 - const existingErrors = emailForm.querySelectorAll('.email-error');
3491 - existingErrors.forEach(error => error.remove());
3492 - }
3493 - }
3494 -
3495 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3496 - function resolveEmailState(botId) {
3497 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3498 - if (mxchatChat.initial_email_state.show_email_form) {
3499 - showEmailFormForBot(botId);
3500 - } else {
3501 - showChatContainerForBot(botId);
3502 - }
3503 - } else {
3504 - checkSessionAndEmailForBot(botId);
3505 - }
3506 - }
3507 -
3508 - function checkSessionAndEmailForBot(botId) {
3509 - const sessionId = MxChatInstances.ensureSession(botId);
3510 -
3511 - // Hide both panels while we check — show loader instead
3512 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3513 - var chatContainer = getElementDOM(botId, 'chat-container');
3514 - if (emailBlocker) emailBlocker.style.display = 'none';
3515 - if (chatContainer) chatContainer.style.display = 'none';
3516 - showInitLoader(botId);
3517 -
3518 - fetch(mxchatChat.ajax_url, {
3519 - method: 'POST',
3520 - headers: {
3521 - 'Content-Type': 'application/x-www-form-urlencoded',
3522 - },
3523 - body: new URLSearchParams({
3524 - action: 'mxchat_check_email_provided',
3525 - session_id: sessionId,
3526 - nonce: mxchatChat.nonce,
1494 + // ====================================
1495 + // EMAIL COLLECTION SETUP
1496 + // ====================================
1497 +
1498 + // Email collection form setup and handlers
1499 + const emailForm = document.getElementById('email-collection-form');
1500 + const emailBlocker = document.getElementById('email-blocker');
1501 + const chatbotWrapper = document.getElementById('chat-container');
1502 +
1503 + if (emailForm && emailBlocker && chatbotWrapper) {
1504 + // Check if email exists for the current session
1505 + function checkSessionAndEmail() {
1506 + const sessionId = getChatSession();
1507 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1508 +
1509 + fetch(mxchatChat.ajax_url, {
1510 + method: 'POST',
1511 + headers: {
1512 + 'Content-Type': 'application/x-www-form-urlencoded',
1513 + },
1514 + body: new URLSearchParams({
1515 + action: 'mxchat_check_email_provided',
1516 + session_id: sessionId,
1517 + nonce: mxchatChat.nonce,
1518 + }),
3527 1519 })
3528 - })
3529 - .then((response) => {
3530 - if (!response.ok) {
3531 - throw new Error(`HTTP error! status: ${response.status}`);
3532 - }
3533 - return response.json();
3534 - })
3535 - .then((data) => {
3536 - if (data.success) {
3537 - if (data.data.logged_in || data.data.email) {
3538 - showChatContainerForBot(botId);
1520 + .then((response) => response.json())
1521 + .then((data) => {
1522 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1523 +
1524 + if (data.success) {
1525 + if (data.data.logged_in) {
1526 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1527 + emailBlocker.style.display = 'none';
1528 + chatbotWrapper.style.display = 'flex';
1529 + } else if (data.data.email) {
1530 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1531 + emailBlocker.style.display = 'none';
1532 + chatbotWrapper.style.display = 'flex';
1533 + } else {
1534 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1535 + emailBlocker.style.display = 'flex';
1536 + chatbotWrapper.style.display = 'none';
1537 + }
3539 1538 } else {
3540 - showEmailFormForBot(botId);
1539 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1540 + emailBlocker.style.display = 'flex';
1541 + chatbotWrapper.style.display = 'none';
3541 1542 }
3542 - } else {
3543 - showEmailFormForBot(botId);
3544 - }
3545 - })
3546 - .catch((error) => {
3547 - showEmailFormForBot(botId);
3548 - });
3549 - }
3550 -
3551 - // Event delegation for email form submission
3552 - $(document).on('submit', '.email-collection-form', function(e) {
3553 - e.preventDefault();
3554 - e.stopPropagation();
3555 -
3556 - var botId = getBotIdFromElement(this);
3557 -
3558 - // Prevent double submission
3559 - if (emailSubmittingState[botId]) {
3560 - return false;
1543 + })
1544 + .catch((error) => {
1545 + // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1546 + emailBlocker.style.display = 'flex';
1547 + chatbotWrapper.style.display = 'none';
1548 + });
3561 1549 }
3562 -
3563 - var emailInput = getElementDOM(botId, 'user-email');
3564 - var nameInput = getElementDOM(botId, 'user-name');
3565 - var userEmail = emailInput ? emailInput.value.trim() : '';
3566 - var userName = nameInput ? nameInput.value.trim() : '';
3567 - var sessionId = MxChatInstances.ensureSession(botId);
3568 -
3569 - // Validate email
3570 - if (!userEmail) {
3571 - showEmailError(botId, 'Please enter your email address.');
3572 - return false;
3573 - }
3574 -
3575 - if (!isValidEmailAddress(userEmail)) {
3576 - showEmailError(botId, 'Please enter a valid email address.');
3577 - return false;
3578 - }
3579 -
3580 - // Validate name if field exists and has content
3581 - if (nameInput && userName && !isValidNameInput(userName)) {
3582 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3583 - return false;
3584 - }
3585 -
3586 - clearEmailError(botId);
3587 - setEmailSubmissionState(botId, true);
3588 -
3589 - // Prepare form data
3590 - const formData = new URLSearchParams({
3591 - action: 'mxchat_handle_save_email_and_response',
3592 - email: userEmail,
3593 - session_id: sessionId,
3594 - nonce: mxchatChat.nonce,
3595 - });
3596 -
3597 - if (userName) {
3598 - formData.append('name', userName);
3599 - }
3600 -
3601 - fetch(mxchatChat.ajax_url, {
3602 - method: 'POST',
3603 - headers: {
3604 - 'Content-Type': 'application/x-www-form-urlencoded',
3605 - },
3606 - body: formData
3607 - })
3608 - .then((response) => {
3609 - if (!response.ok) {
3610 - throw new Error(`HTTP error! status: ${response.status}`);
3611 - }
3612 - return response.json();
3613 - })
3614 - .then((data) => {
3615 - setEmailSubmissionState(botId, false);
3616 -
3617 - if (data.success) {
3618 - showChatContainerForBot(botId);
3619 -
3620 - // Replace {visitor_name} placeholder in intro message with actual name
3621 - if (userName) {
3622 - replaceVisitorNamePlaceholder(botId, userName);
3623 - } else {
3624 - // Remove placeholder if no name provided
3625 - replaceVisitorNamePlaceholder(botId, '');
3626 - }
3627 -
3628 - if (data.message && typeof appendMessage === 'function') {
3629 - setTimeout(() => {
3630 - appendMessage('bot', data.message, '', [], false, botId);
3631 - if (typeof scrollToBottom === 'function') {
3632 - scrollToBottom(botId);
1550 +
1551 + // Handle email form submission
1552 + emailForm.addEventListener('submit', function (event) {
1553 + event.preventDefault();
1554 + const userEmail = document.getElementById('user-email').value;
1555 + const sessionId = getChatSession();
1556 +
1557 + if (userEmail) {
1558 + fetch(mxchatChat.ajax_url, {
1559 + method: 'POST',
1560 + headers: {
1561 + 'Content-Type': 'application/x-www-form-urlencoded',
1562 + },
1563 + body: new URLSearchParams({
1564 + action: 'mxchat_handle_save_email_and_response',
1565 + email: userEmail,
1566 + session_id: sessionId,
1567 + nonce: mxchatChat.nonce,
1568 + }),
1569 + })
1570 + .then((response) => response.json())
1571 + .then((data) => {
1572 + //console.log('Backend response:', data);
1573 + if (data.success) {
1574 + //console.log('Email saved successfully:', userEmail);
1575 + emailBlocker.style.display = 'none';
1576 + chatbotWrapper.style.display = 'flex';
1577 +
1578 + // Optionally handle bot response
1579 + if (data.message) {
1580 + appendMessage('bot', data.message);
1581 + scrollToBottom();
3633 1582 }
3634 - }, 100);
3635 - }
3636 - } else {
3637 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1583 + } else {
1584 + console.error('Error saving email:', data.message || 'Unknown error');
1585 + }
1586 + })
1587 + .catch((error) => {
1588 + console.error('AJAX error:', error);
1589 + });
3638 1590 }
3639 - })
3640 - .catch((error) => {
3641 - setEmailSubmissionState(botId, false);
3642 - showEmailError(botId, 'An error occurred. Please try again.');
3643 1591 });
1592 +
1593 + // Check session and email status on page load
1594 + checkSessionAndEmail();
1595 + } else if (mxchatChat.email_collection_enabled) {
1596 + // Only show error if email collection is enabled but elements are missing
1597 + console.error('Essential elements for email handling are missing.');
1598 + }
3644 1599
3645 - return false;
3646 - });
3647 -
3648 - // Real-time email validation using event delegation
3649 - $(document).on('input', '.mxchat-email-input', function() {
3650 - var botId = getBotIdFromElement(this);
3651 - var $input = $(this);
3652 -
3653 - // Clear previous timeout
3654 - clearTimeout($input.data('validationTimeout'));
3655 -
3656 - // Debounce validation
3657 - var timeout = setTimeout(() => {
3658 - var email = this.value.trim();
3659 - clearEmailError(botId);
3660 -
3661 - if (email && !isValidEmailAddress(email)) {
3662 - showEmailError(botId, 'Please enter a valid email address.');
3663 - }
3664 - }, 500);
3665 -
3666 - $input.data('validationTimeout', timeout);
3667 - });
3668 -
3669 - // Handle Enter key in email input
3670 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3671 - if (e.key === 'Enter') {
3672 - e.preventDefault();
3673 - var botId = getBotIdFromElement(this);
3674 - if (!emailSubmittingState[botId]) {
3675 - $(this).closest('.email-collection-form').submit();
3676 - }
3677 - }
3678 - });
3679 -
3680 - // Handle Enter key in name input
3681 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3682 - if (e.key === 'Enter') {
3683 - e.preventDefault();
3684 - var botId = getBotIdFromElement(this);
3685 - if (!emailSubmittingState[botId]) {
3686 - $(this).closest('.email-collection-form').submit();
3687 - }
3688 - }
3689 - });
3690 -
3691 - // Initialize email check for all bot instances
3692 - // For floating bots: defer until widget is opened (zero passive AJAX)
3693 - // For embedded bots: check immediately since the form is visible
3694 - $('.mxchat-chatbot-wrapper').each(function() {
3695 - var botId = $(this).data('bot-id') || 'default';
3696 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3697 -
3698 - if (emailBlocker) {
3699 - if (isEmbeddedBot(botId)) {
3700 - // Embedded bots are always visible — check now
3701 - resolveEmailState(botId);
3702 - }
3703 - // Floating bots: handled in the widget open handler
3704 - } else if (isEmbeddedBot(botId)) {
3705 - // Embedded bot, no email collection — load history with loader
3706 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3707 - if (chatPersistenceEnabled) {
3708 - MxChatInstances.ensureSession(botId);
3709 - showChatContainerForBot(botId);
3710 - }
3711 - }
3712 - });
3713 -}
3714 -
3715 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3716 - $(document).on('click', '.pre-chat-message', function() {
3717 - var botId = getBotIdFromElement(this);
3718 - var $chatbot = getElement(botId, 'floating-chatbot');
3719 - if ($chatbot.hasClass('hidden')) {
3720 - $chatbot.removeClass('hidden').addClass('visible');
3721 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3722 - handlePreChatDismissal(botId);
1600 + // Open chatbot when pre-chat message is clicked
1601 + $(document).on('click', '#pre-chat-message', function() {
1602 + var chatbot = $('#floating-chatbot');
1603 + if (chatbot.hasClass('hidden')) {
1604 + chatbot.removeClass('hidden').addClass('visible');
1605 + $('#floating-chatbot-button').addClass('hidden');
1606 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3723 1607 disableScroll(); // Disable scroll when chatbot opens
3724 -
3725 - // Load chat history for returning visitors (persistence)
3726 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3727 - if (chatPersistenceEnabled) {
3728 - MxChatInstances.ensureSession(botId);
3729 - }
3730 -
3731 - // Deferred email check — only on first widget open
3732 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3733 - var instance = MxChatInstances.get(botId);
3734 - if (emailBlocker && !instance.emailCheckDone) {
3735 - instance.emailCheckDone = true;
3736 - resolveEmailState(botId);
3737 - } else if (!emailBlocker) {
3738 - showChatContainerForBot(botId);
3739 - }
3740 1608 }
3741 1609 });
3742 1610
3743 - // Legacy duplicate close handler removed — handled by single event delegation above
1611 + var closeButton = document.querySelector('.close-pre-chat-message');
1612 + if (closeButton) {
1613 + closeButton.addEventListener('click', function() {
1614 + $('#pre-chat-message').fadeOut(200); // Hide the message
3744 1615
3745 -
3746 -function hasQuickQuestions(botId) {
3747 - botId = botId || 'default';
3748 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3749 - if (!questionsContainer) return false;
3750 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3751 - return questionButtons.length > 0;
3752 -}
3753 -
3754 -/**
3755 - * Check if a bot is embedded (not floating)
3756 - * Embedded bots don't have a .floating-chatbot wrapper
3757 - */
3758 -function isEmbeddedBot(botId) {
3759 - botId = botId || 'default';
3760 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3761 - return !floatingWrapper;
3762 -}
3763 -
3764 -function collapseQuickQuestions(botId) {
3765 - botId = botId || 'default';
3766 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3767 - if (questionsContainer && hasQuickQuestions(botId)) {
3768 - questionsContainer.classList.add('collapsed');
3769 - questionsContainer.classList.add('has-been-collapsed');
3770 - try {
3771 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3772 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3773 - } catch (e) {
3774 - // Ignore if sessionStorage is not available
3775 - }
3776 - }
3777 -}
3778 -
3779 -function expandQuickQuestions(botId) {
3780 - botId = botId || 'default';
3781 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3782 - if (questionsContainer && hasQuickQuestions(botId)) {
3783 - questionsContainer.classList.remove('collapsed');
3784 - try {
3785 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3786 - } catch (e) {
3787 - // Ignore if sessionStorage is not available
3788 - }
3789 - }
3790 -}
3791 -
3792 -function checkQuickQuestionsState(botId) {
3793 - botId = botId || 'default';
3794 - if (!hasQuickQuestions(botId)) {
3795 - return; // Don't do anything if no questions exist
3796 - }
3797 -
3798 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3799 - if (isEmbeddedBot(botId)) {
3800 - return;
3801 - }
3802 -
3803 - try {
3804 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3805 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3806 -
3807 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3808 - if (questionsContainer) {
3809 - if (hasBeenCollapsed === 'true') {
3810 - questionsContainer.classList.add('has-been-collapsed');
3811 - }
3812 - if (isCollapsed === 'true') {
3813 - questionsContainer.classList.add('collapsed');
3814 - }
3815 - }
3816 - } catch (e) {
3817 - // Ignore if sessionStorage is not available
3818 - }
3819 -}
3820 -
3821 -// Global delegation for dynamically added links as fallback
3822 -// Use class selector for multi-instance support
3823 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3824 - const $link = $(this);
3825 - const messageDiv = $link.closest('.bot-message, .agent-message');
3826 -
3827 - // Only process bot/agent message links
3828 - if (messageDiv.length > 0) {
3829 - const originalHref = $link.attr('href');
3830 -
3831 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3832 - e.preventDefault();
3833 - e.stopPropagation();
3834 -
3835 - // Mark as tracked
3836 - $link.attr('data-tracked', 'true');
3837 -
3838 - // Get bot ID from the chat box context
3839 - var botId = getBotIdFromElement(this);
3840 -
3841 - // Get message context from the message div
3842 - const messageText = messageDiv.text().substring(0, 200);
3843 -
1616 + // Send an AJAX request to set the transient flag for 24 hours
3844 1617 $.ajax({
3845 1618 url: mxchatChat.ajax_url,
3846 1619 type: 'POST',
3847 1620 data: {
3848 - action: 'mxchat_track_url_click',
3849 - session_id: getChatSession(botId),
3850 - url: originalHref,
3851 - message_context: messageText,
3852 - nonce: mxchatChat.nonce
1621 + action: 'mxchat_dismiss_pre_chat_message',
1622 + _ajax_nonce: mxchatChat.nonce
3853 1623 },
3854 - complete: function() {
3855 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3856 - window.open(originalHref, '_blank');
3857 - } else {
3858 - window.location.href = originalHref;
3859 - }
1624 + success: function() {
1625 + //console.log('Pre-chat message dismissed for 24 hours.');
1626 +
1627 + // Ensure the message is hidden after dismissal
1628 + $('#pre-chat-message').hide();
1629 + },
1630 + error: function() {
1631 + //console.error('Failed to dismiss pre-chat message.');
3860 1632 }
3861 1633 });
3862 -
3863 - return false;
3864 - }
1634 + });
3865 1635 }
3866 -});
3867 -
3868 1636 // ====================================
3869 1637 // MAIN INITIALIZATION
3870 1638 // ====================================
3871 -
3872 - // Initialize all chatbot instances on the page
3873 - initializeAllInstances();
3874 -
3875 - // Legacy initialization for single bot compatibility
3876 - $('.floating-chatbot.hidden').each(function() {
3877 - var botId = getBotIdFromElement(this);
3878 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3879 - });
3880 -
1639 +
1640 + if ($('#floating-chatbot').hasClass('hidden')) {
1641 + $('#floating-chatbot-button').removeClass('hidden');
1642 + }
3881 1643 // Initialize when document is ready
3882 1644 setFullHeight();
1645 + initializeChatVisibility();
1646 + loadChatHistory();
3883 1647
3884 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3885 - // until the user's first interaction via MxChatInstances.ensureSession()
3886 -
3887 - // Initialize chat visibility for all instances
3888 - $('.mxchat-chatbot-wrapper').each(function() {
3889 - var botId = $(this).data('bot-id') || 'default';
3890 - initializeChatVisibility(botId);
3891 - });
3892 -
3893 - // Make functions globally available for add-ons
3894 - window.hasQuickQuestions = hasQuickQuestions;
3895 - window.collapseQuickQuestions = collapseQuickQuestions;
3896 - window.appendMessage = appendMessage;
3897 - window.appendThinkingMessage = appendThinkingMessage;
3898 - window.scrollToBottom = scrollToBottom;
3899 - window.scrollElementToTop = scrollElementToTop;
3900 - window.replaceLastMessage = replaceLastMessage;
3901 - window.callMxChat = callMxChat;
3902 - window.callMxChatStream = callMxChatStream;
3903 - window.shouldUseStreaming = shouldUseStreaming;
3904 - window.getChatSession = getChatSession;
3905 - window.getPageContext = getPageContext;
3906 - window.updateStreamingMessage = updateStreamingMessage;
3907 - window.MxChatInstances = MxChatInstances;
3908 - window.getElement = getElement;
3909 - window.getElementDOM = getElementDOM;
3910 - window.getBotIdFromElement = getBotIdFromElement;
3911 -
3912 1648 }); // End of jQuery ready
3913 1649
3914 -
3915 1650 // ====================================
3916 1651 // GLOBAL EVENT LISTENERS (Outside jQuery)
3917 1652 // ====================================
3918 1653
@@ -3938,263 +1673,8 @@
3938 1673 }
3939 1674 }
3940 1675 });
3941 1676
3942 -// ============================================================================
3943 -// SATISFACTION RATING (v3.2.6)
3944 -// ============================================================================
3945 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3946 -// inactivity following a bot reply. One prompt per session, deduped via
3947 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3948 -// is exactly false (default ON).
3949 -jQuery(function($) {
3950 - if (typeof mxchatChat === 'undefined') return;
3951 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3952 -
3953 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3954 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3955 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3956 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3957 - if (idleSeconds < 5) idleSeconds = 5;
3958 - if (idleSeconds > 600) idleSeconds = 600;
3959 - var IDLE_MS = idleSeconds * 1000;
3960 - var MIN_BOT_REPLIES = 2;
3961 - var ratingState = {};
3962 -
3963 - function getState(botId) {
3964 - if (!ratingState[botId]) {
3965 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3966 - }
3967 - return ratingState[botId];
3968 - }
3969 -
3970 - function getSessionId(botId) {
3971 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3972 - return MxChatInstances.getChatSession(botId);
3973 - }
3974 - return null;
3975 - }
3976 -
3977 - function isAlreadyRated(sessionId) {
3978 - if (!sessionId) return false;
3979 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3980 - }
3981 -
3982 - function markRated(sessionId) {
3983 - if (!sessionId) return;
3984 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3985 - }
3986 -
3987 - function esc(s) {
3988 - return String(s == null ? '' : s)
3989 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3990 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3991 - }
3992 -
3993 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3994 - function ratingSkipInlineColors(botId) {
3995 - if (mxchatChat.skip_inline_colors) return true;
3996 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3997 - return botAssignments.hasOwnProperty(botId);
3998 - }
3999 -
4000 - function botBubbleStyleAttr(botId) {
4001 - if (ratingSkipInlineColors(botId)) return '';
4002 - var bg = mxchatChat.bot_message_bg_color;
4003 - var fg = mxchatChat.bot_message_font_color;
4004 - if (!bg && !fg) return '';
4005 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4006 - }
4007 -
4008 - function copy(key) {
4009 - var c = mxchatChat.satisfaction_rating_copy || {};
4010 - var d = {
4011 - question: 'Was this helpful?',
4012 - helpful: 'Helpful',
4013 - not_helpful: 'Not helpful',
4014 - dismiss: 'Dismiss',
4015 - thanks: 'Thanks! Anything we should improve? (optional)',
4016 - placeholder: 'Tell us what could be better…',
4017 - send: 'Send',
4018 - skip: 'Skip',
4019 - saved: 'Thanks for the feedback.'
4020 - };
4021 - return c[key] || d[key];
4022 - }
4023 -
4024 - function thumbUpSvg() {
4025 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4026 - }
4027 - function thumbDownSvg() {
4028 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4029 - }
4030 -
4031 - function buildPromptHtml(botId) {
4032 - var styleAttr = botBubbleStyleAttr(botId);
4033 - return ''
4034 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4035 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4036 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4037 - + '<div class="mxchat-rating-actions">'
4038 - + '<span class="mxchat-rating-buttons">'
4039 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4040 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4041 - + '</span>'
4042 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4043 - + '</div>'
4044 - + '</div>'
4045 - + '</div>';
4046 - }
4047 -
4048 - function buildFeedbackHtml(botId, rating) {
4049 - var styleAttr = botBubbleStyleAttr(botId);
4050 - return ''
4051 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4052 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4053 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4054 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4055 - + '<div class="mxchat-rating-feedback-actions">'
4056 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4057 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4058 - + '</div>'
4059 - + '</div>'
4060 - + '</div>';
4061 - }
4062 -
4063 - function buildSavedHtml(botId) {
4064 - var styleAttr = botBubbleStyleAttr(botId);
4065 - return ''
4066 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4067 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4068 - + '</div>';
4069 - }
4070 -
4071 - function getChatBoxByBotId(botId) {
4072 - var $byId = $('#chat-box-' + botId);
4073 - if ($byId.length) return $byId.first();
4074 - return $('.chat-box').first();
4075 - }
4076 -
4077 - function scrollChatBoxToBottom($chatBox) {
4078 - if (!$chatBox || !$chatBox.length) return;
4079 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4080 - }
4081 -
4082 - function showPrompt(botId) {
4083 - var s = getState(botId);
4084 - if (s.promptShown || s.dismissed) return;
4085 - var sessionId = getSessionId(botId);
4086 - if (!sessionId) return;
4087 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4088 - var $chatBox = getChatBoxByBotId(botId);
4089 - if (!$chatBox.length) return;
4090 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4091 - $chatBox.append(buildPromptHtml(botId));
4092 - s.promptShown = true;
4093 - scrollChatBoxToBottom($chatBox);
4094 - }
4095 -
4096 - function submitRating(botId, rating, feedback) {
4097 - var sessionId = getSessionId(botId);
4098 - if (!sessionId) return;
4099 - $.post(mxchatChat.ajax_url, {
4100 - action: 'mxchat_save_rating',
4101 - session_id: sessionId,
4102 - bot_id: botId,
4103 - rating: rating,
4104 - feedback: feedback || ''
4105 - });
4106 - markRated(sessionId);
4107 - }
4108 -
4109 - function onBotReply(botId) {
4110 - var s = getState(botId);
4111 - s.botReplies += 1;
4112 - if (s.promptShown || s.dismissed) return;
4113 - var sessionId = getSessionId(botId);
4114 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4115 - if (s.botReplies < MIN_BOT_REPLIES) return;
4116 - if (s.idleTimer) clearTimeout(s.idleTimer);
4117 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4118 - }
4119 -
4120 - function onUserMessage(botId) {
4121 - var s = getState(botId);
4122 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4123 - }
4124 -
4125 - function botIdFromChatBox(el) {
4126 - var id = el && el.id ? el.id : '';
4127 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4128 - }
4129 -
4130 - function setupObserver(chatBox) {
4131 - var botId = botIdFromChatBox(chatBox);
4132 - try {
4133 - var observer = new MutationObserver(function(mutations) {
4134 - mutations.forEach(function(m) {
4135 - for (var i = 0; i < m.addedNodes.length; i++) {
4136 - var node = m.addedNodes[i];
4137 - if (!node || node.nodeType !== 1) continue;
4138 - var $n = $(node);
4139 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4140 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4141 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4142 - }
4143 - });
4144 - });
4145 - observer.observe(chatBox, { childList: true });
4146 - } catch (e) { /* noop */ }
4147 - }
4148 -
4149 - $('.chat-box').each(function() { setupObserver(this); });
4150 -
4151 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4152 - e.preventDefault();
4153 - var $btn = $(this);
4154 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4155 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4156 - var botId = $prompt.data('bot-id') || 'default';
4157 - var rating = parseInt($btn.attr('data-rating'), 10);
4158 - if (rating !== 1 && rating !== -1) return;
4159 - submitRating(botId, rating, '');
4160 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4161 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4162 - });
4163 -
4164 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4165 - e.preventDefault();
4166 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4167 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4168 - var botId = $prompt.data('bot-id') || 'default';
4169 - var s = getState(botId);
4170 - s.dismissed = true;
4171 - markRated(getSessionId(botId));
4172 - ($wrap.length ? $wrap : $prompt).remove();
4173 - });
4174 -
4175 - function closeFeedback($fb) {
4176 - var botId = $fb.data('bot-id') || 'default';
4177 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4178 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4179 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4180 - }
4181 -
4182 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4183 - e.preventDefault();
4184 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4185 - });
4186 -
4187 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4188 - e.preventDefault();
4189 - var $fb = $(this).closest('.mxchat-rating-feedback');
4190 - var botId = $fb.data('bot-id') || 'default';
4191 - var rating = parseInt($fb.attr('data-rating'), 10);
4192 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4193 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4194 - if (text !== '') {
4195 - submitRating(botId, rating, text);
4196 - }
4197 - closeFeedback($fb);
4198 - });
4199 -});
4200 -
1677 +// Initialize on page load
1678 +document.addEventListener('DOMContentLoaded', function() {
1679 + checkInitialDocumentStatus();
1680 +});