options = get_option('mxchat_options'); $this->prompts_options = get_option('mxchat_prompts_options', array()); $this->chat_count = get_option('mxchat_chat_count', 0); $this->word_handler = new MXChat_Word_Handler($this->options); // Setup the cron jobs for rate limits $this->setup_rate_limit_cron_jobs(); // Add all action hooks add_action('wp_enqueue_scripts', array($this, 'mxchat_enqueue_scripts_styles')); add_action('wp_ajax_mxchat_handle_chat_request', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_nopriv_mxchat_handle_chat_request', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_mxchat_dismiss_pre_chat_message', array($this, 'mxchat_dismiss_pre_chat_message')); add_action('wp_ajax_nopriv_mxchat_dismiss_pre_chat_message', array($this, 'mxchat_dismiss_pre_chat_message')); // Add the AJAX actions for checking if the pre-chat message was dismissed add_action('wp_ajax_mxchat_check_pre_chat_message_status', array($this, 'mxchat_check_pre_chat_message_status')); add_action('wp_ajax_nopriv_mxchat_check_pre_chat_message_status', array($this, 'mxchat_check_pre_chat_message_status')); add_action('wp_ajax_mxchat_fetch_conversation_history', [$this, 'mxchat_fetch_conversation_history']); add_action('wp_ajax_nopriv_mxchat_fetch_conversation_history', [$this, 'mxchat_fetch_conversation_history']); add_action('wp_ajax_mxchat_add_to_cart', [$this, 'mxchat_add_to_cart']); add_action('wp_ajax_nopriv_mxchat_add_to_cart', [$this, 'mxchat_add_to_cart']); // Add REST API routes registration add_action('rest_api_init', array($this, 'register_routes')); add_action('wp_ajax_mxchat_fetch_new_messages', array($this, 'mxchat_fetch_new_messages')); add_action('wp_ajax_nopriv_mxchat_fetch_new_messages', array($this, 'mxchat_fetch_new_messages')); // Rate limit action - notice we removed the old schedule setup add_action('mxchat_reset_rate_limits', array($this, 'mxchat_reset_rate_limits')); // File upload and handling actions add_action('wp_ajax_mxchat_upload_pdf', [$this, 'handle_pdf_upload']); add_action('wp_ajax_nopriv_mxchat_upload_pdf', [$this, 'handle_pdf_upload']); add_action('wp_ajax_mxchat_remove_pdf', [$this, 'handle_pdf_remove']); add_action('wp_ajax_nopriv_mxchat_remove_pdf', [$this, 'handle_pdf_remove']); // Word document handling actions add_action('wp_ajax_mxchat_upload_word', array($this, 'mxchat_handle_word_upload')); add_action('wp_ajax_nopriv_mxchat_upload_word', array($this, 'mxchat_handle_word_upload')); add_action('wp_ajax_mxchat_remove_word', array($this, 'mxchat_handle_word_remove')); add_action('wp_ajax_nopriv_mxchat_remove_word', array($this, 'mxchat_handle_word_remove')); add_action('wp_ajax_mxchat_check_word_status', array($this, 'mxchat_check_word_status')); add_action('wp_ajax_nopriv_mxchat_check_word_status', array($this, 'mxchat_check_word_status')); // Email handling actions add_action('wp_ajax_nopriv_mxchat_handle_save_email_and_response', [$this, 'mxchat_handle_save_email_and_response']); add_action('wp_ajax_mxchat_handle_save_email_and_response', [$this, 'mxchat_handle_save_email_and_response']); add_action('wp_ajax_nopriv_mxchat_check_email_provided', [$this, 'mxchat_check_email_provided']); add_action('wp_ajax_mxchat_check_email_provided', [$this, 'mxchat_check_email_provided']); add_action('wp_ajax_mxchat_stream_chat', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_nopriv_mxchat_stream_chat', array($this, 'mxchat_handle_chat_request')); // Testing panel AJAX actions add_action('wp_ajax_mxchat_get_system_info', array($this, 'mxchat_get_system_info')); add_action('wp_ajax_mxchat_get_similarity_threshold', array($this, 'mxchat_get_similarity_threshold')); add_action('wp_ajax_mxchat_get_kb_status', array($this, 'mxchat_get_kb_status')); add_action('wp_ajax_mxchat_start_fresh_session', array($this, 'mxchat_start_fresh_session')); } private function mxchat_increment_chat_count() { $chat_count = get_option('mxchat_chat_count', 0); $chat_count++; update_option('mxchat_chat_count', $chat_count); } function mxchat_fetch_conversation_history() { if (empty($_POST['session_id'])) { wp_send_json_error(['message' => esc_html__('Session ID missing.', 'mxchat')]); wp_die(); } $session_id = sanitize_text_field($_POST['session_id']); $history = get_option("mxchat_history_{$session_id}", []); // Retrieve stored history $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); // Get current chat mode if (empty($history)) { // Even if history is empty, return the chat mode wp_send_json_success([ 'conversation' => [], 'chat_mode' => $chat_mode ]); wp_die(); } wp_send_json_success([ 'conversation' => $history, 'chat_mode' => $chat_mode ]); wp_die(); } private function mxchat_fetch_conversation_history_for_ai($session_id) { $history = get_option("mxchat_history_{$session_id}", []); $formatted_history = []; // Adjusted for code-heavy conversations $max_tokens = 120000; // Context window size $reserved_tokens = 5000; // Space for system prompts + current query $current_token_count = 0; // Allowed HTML tags for content sanitization $allowed_tags = [ 'pre' => ['class' => true], 'code' => ['class' => true], 'span' => ['class' => true], 'div' => ['class' => true], 'strong' => [], 'em' => [] ]; foreach (array_reverse($history) as $entry) { // Preserve code blocks while sanitizing other HTML $clean_content = wp_kses($entry['content'], $allowed_tags); // Detect code blocks in content $has_code = false; // Replace the HTML check with: // Allow messages that contain code blocks or are plain text if (strpos($clean_content, '
$max_tokens) {
// Try to fit partial content if it's the first entry
if (empty($formatted_history)) {
$clean_content = mb_substr($clean_content, 0, ($max_tokens - $reserved_tokens) * 4);
$token_estimate = ceil(mb_strlen($clean_content, 'UTF-8') / 4);
} else {
break;
}
}
// Add to formatted history
$formatted_history[] = [
'role' => $entry['role'],
'content' => $clean_content
];
$current_token_count += $token_estimate;
}
// Reverse back to maintain chronological order
$formatted_history = array_reverse($formatted_history);
// Add system message about code context
array_unshift($formatted_history, [
'role' => 'system',
'content' => 'Preserved code blocks are marked with [CODE BLOCK PRESERVED]. '
. 'Maintain formatting and syntax highlighting when referencing code.'
]);
return $formatted_history;
}
public function register_routes() {
//error_log(esc_html__('Registering MxChat REST routes', 'mxchat'));
register_rest_route('mxchat/v1', '/stream', [
'methods' => 'GET',
'callback' => [$this, 'mxchat_stream_events'],
'permission_callback' => [$this, 'verify_chat_session'],
]);
register_rest_route('mxchat/v1', '/agent-response', [
'methods' => 'POST',
'callback' => [$this, 'mxchat_handle_agent_response'],
'permission_callback' => [$this, 'verify_slack_request'],
]);
register_rest_route('mxchat/v1', '/slack-interaction', [
'methods' => 'POST',
'callback' => [$this, 'handle_slack_interaction'],
'permission_callback' => [$this, 'verify_slack_request'],
]);
register_rest_route('mxchat/v1', '/slack-messages', [
'methods' => 'POST',
'callback' => [$this, 'handle_slack_messages'],
'permission_callback' => [$this, 'verify_slack_request'],
]);
//error_log(esc_html__('MxChat REST routes registered', 'mxchat'));
}
/**
* Verify valid chat session
*/
public function verify_chat_session($request) {
$session_id = $request->get_param('session_id');
if (empty($session_id)) {
//error_log(esc_html__('Empty session ID in chat request', 'mxchat'));
return false;
}
$chat_mode = get_option("mxchat_mode_{$session_id}", 'ai');
return $chat_mode === 'agent';
}
/**
* Verify request is coming from Slack.
*
* @param WP_REST_Request $request
* @return bool True if valid, false otherwise.
*/
public function verify_slack_request($request) {
// Get the Slack signing secret from your plugin options
$valid_key = $this->options['live_agent_secret_key'] ?? '';
if (empty($valid_key)) {
//error_log(esc_html__('Slack signing secret not configured', 'mxchat'));
return false;
}
$timestamp = $request->get_header('X-Slack-Request-Timestamp');
$slack_signature = $request->get_header('X-Slack-Signature');
// Verify timestamp to prevent replay attacks
if (abs(time() - intval($timestamp)) > 300) {
//error_log(esc_html__('Slack request timestamp too old', 'mxchat'));
return false;
}
// Get raw request body
$request_body = file_get_contents('php://input');
// Create the signature base string
$sig_basestring = "v0:{$timestamp}:{$request_body}";
// Calculate expected signature
$my_signature = 'v0=' . hash_hmac('sha256', $sig_basestring, $valid_key);
// Compare signatures
return hash_equals($my_signature, $slack_signature);
}
public function mxchat_stream_events(WP_REST_Request $request) {
header('Content-Type: text/event-stream');
header('Cache-Control: no-cache');
header('Connection: keep-alive');
$session_id = sanitize_text_field($request->get_param('session_id'));
$last_seen_id = sanitize_text_field($request->get_param('last_seen_id')) ?: '';
if (empty($session_id)) {
echo esc_html__("event: error\ndata: ", 'mxchat') . esc_html__('Missing session_id', 'mxchat') . "\n\n";
flush();
exit;
}
$history = get_option("mxchat_history_{$session_id}", []);
// Filter only new messages
$new_messages = array_filter($history, function ($message) use ($last_seen_id) {
return !empty($message['id']) && $message['id'] > $last_seen_id;
});
// Send new messages if available
if (!empty($new_messages)) {
echo esc_html__("event: newMessages\ndata: ", 'mxchat') . json_encode(array_values($new_messages)) . "\n\n";
} else {
// Keep the connection alive
echo esc_html__("event: keepAlive\ndata: ", 'mxchat') . "{}\n\n";
}
flush();
exit;
}
private function mxchat_save_chat_message($session_id, $role, $message) {
global $wpdb;
$table_name = $wpdb->prefix . 'mxchat_chat_transcripts';
//error_log("[DEBUG] mxchat_save_chat_message -> START for session_id: {$session_id}, role: {$role}");
// Check if this is the first message in a new session (before any other database operations)
$is_new_session = false;
if ($role === 'user') { // Only check for user messages, not bot responses
$existing_messages = $wpdb->get_var($wpdb->prepare(
"SELECT COUNT(*) FROM $table_name WHERE session_id = %s",
$session_id
));
$is_new_session = ($existing_messages == 0);
}
// 1) Extract agent name if present
$agent_name = '';
if (preg_match('/^Agent: (.*?) - /', $message, $matches)) {
$agent_name = $matches[1];
$message = str_replace("Agent: $agent_name - ", '', $message);
$session_meta_key = "mxchat_agent_name_{$session_id}";
if (empty(get_option($session_meta_key))) {
update_option($session_meta_key, $agent_name);
//error_log("[DEBUG] mxchat_save_chat_message -> Stored agent_name in option: {$session_meta_key} => {$agent_name}");
}
}
// 2) Generate unique message_id
$message_id = uniqid();
//error_log("[DEBUG] mxchat_save_chat_message -> Generated message_id: {$message_id}");
// 3) Determine user_id
$user_id = is_user_logged_in() ? get_current_user_id() : 0;
// 4) Determine user_identifier
$user_identifier = $agent_name
? $agent_name
: MxChat_User::mxchat_get_user_identifier();
// 5) Determine displayed_name
$user_email = MxChat_User::mxchat_get_user_email();
$displayed_name = $agent_name ? $agent_name : ($user_email ?: $user_identifier);
// 6) Check for a saved email in wp_options
$email_option_key = "mxchat_email_{$session_id}";
$saved_email = get_option($email_option_key);
//error_log("[DEBUG] mxchat_save_chat_message -> Checking wp_options for email_option_key: {$email_option_key}, found: {$saved_email}");
// If found, update DB user_email
if ($saved_email) {
$update_res = $wpdb->update(
$table_name,
['user_email' => $saved_email],
['session_id' => $session_id],
['%s'],
['%s']
);
//error_log("[DEBUG] mxchat_save_chat_message -> Attempted DB user_email update for session_id {$session_id}. update_res: {$update_res}");
}
// 7) Save to session history in wp_options
$history_key = "mxchat_history_{$session_id}";
$history = get_option($history_key, []);
$history[] = [
'id' => $message_id,
'role' => $role,
'content' => $message,
'timestamp' => round(microtime(true) * 1000),
'agent_name' => $displayed_name,
];
update_option($history_key, $history, 'no');
//error_log("[DEBUG] mxchat_save_chat_message -> Updated session history in option: {$history_key}");
// 8) Save the message to DB (INSERT)
$insert_data = [
'user_id' => $user_id,
'user_identifier'=> $user_identifier,
'user_email' => $saved_email ?: $user_email,
'session_id' => $session_id,
'role' => $role,
'message' => $message,
'timestamp' => current_time('mysql', 1),
];
$wpdb->insert($table_name, $insert_data);
//error_log("[DEBUG] mxchat_save_chat_message -> Inserted message into DB. row_id: {$wpdb->insert_id}, data: " . print_r($insert_data, true));
// 9) Send notification email if this is the first user message in a new session
if ($wpdb->insert_id && $is_new_session && $role === 'user') {
$this->send_new_chat_notification($session_id, array(
'identifier' => $user_identifier,
'email' => $saved_email ?: $user_email,
'ip' => $_SERVER['REMOTE_ADDR']
));
}
//error_log("[DEBUG] mxchat_save_chat_message -> END for session_id: {$session_id}");
return $message_id;
}
private function send_new_chat_notification($session_id, $user_info = array()) {
$options = get_option('mxchat_transcripts_options');
// Check if notifications are enabled
if (empty($options['mxchat_enable_notifications'])) {
return false;
}
// Get notification email
$to = !empty($options['mxchat_notification_email']) ?
$options['mxchat_notification_email'] :
get_option('admin_email');
if (!is_email($to)) {
return false;
}
// Prepare email content
$subject = sprintf('[%s] New Chat Session Started', get_bloginfo('name'));
$user_identifier = isset($user_info['identifier']) ? $user_info['identifier'] : 'Guest';
$user_email = isset($user_info['email']) ? $user_info['email'] : 'Not provided';
$user_ip = isset($user_info['ip']) ? $user_info['ip'] : $_SERVER['REMOTE_ADDR'];
$message = sprintf(
"A new chat session has started on your website.\n\n" .
"Session ID: %s\n" .
"User: %s\n" .
"Email: %s\n" .
"IP Address: %s\n" .
"Time: %s\n\n" .
"View transcripts: %s",
$session_id,
$user_identifier,
$user_email,
$user_ip,
current_time('mysql'),
admin_url('admin.php?page=mxchat-transcripts')
);
// Send email
return wp_mail($to, $subject, $message);
}
public function mxchat_handle_save_email_and_response() {
//error_log('[DEBUG] ---------- mxchat_handle_save_email_and_response START ----------');
// Validate nonce
if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) {
//error_log(esc_html__('[ERROR] Invalid nonce in mxchat_handle_save_email_and_response', 'mxchat'));
wp_send_json_error(['message' => esc_html__('Invalid nonce.', 'mxchat')]);
wp_die();
}
$session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : '';
$email = isset($_POST['email']) ? sanitize_email($_POST['email']) : '';
//error_log("[DEBUG] handle_save_email_and_response -> session_id: {$session_id}, email: {$email}");
if (empty($session_id) || empty($email)) {
//error_log("[ERROR] Missing session_id or email: session_id={$session_id}, email={$email}");
wp_send_json_error(['message' => esc_html__('Session ID or email is missing.', 'mxchat')]);
wp_die();
}
// 1) Always store in wp_options
$option_key = "mxchat_email_{$session_id}";
update_option($option_key, $email);
//error_log("[DEBUG] handle_save_email_and_response -> updated option: {$option_key} => {$email}");
// 2) (Optional) Also store in DB if a row already exists
global $wpdb;
$table_name = $wpdb->prefix . 'mxchat_chat_transcripts';
// Make sure we have a valid placeholder in prepare
$sql = $wpdb->prepare("SELECT COUNT(*) FROM {$table_name} WHERE session_id = %s", $session_id);
$session_count = $wpdb->get_var($sql);
//error_log("[DEBUG] handle_save_email_and_response -> session_count for {$session_id}: {$session_count} (SQL: {$sql})");
if ($session_count) {
// Update user_email if row(s) exist
$update_sql = $wpdb->prepare(
"UPDATE {$table_name} SET user_email = %s WHERE session_id = %s",
$email,
$session_id
);
$wpdb->query($update_sql);
//error_log("[DEBUG] handle_save_email_and_response -> DB updated: {$update_sql}");
} else {
//error_log("[INFO] handle_save_email_and_response -> No DB entry for {$session_id}, so email is only in wp_options.");
}
// Provide success response
$bot_message = __('Thanks for providing your email! You can continue chatting now.', 'mxchat');
//error_log("[DEBUG] handle_save_email_and_response -> success, returning bot_message: {$bot_message}");
wp_send_json_success(['message' => $bot_message]);
wp_die();
}
public function mxchat_check_email_provided() {
//error_log('[DEBUG] ---------- mxchat_check_email_provided START ----------');
if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) {
//error_log('[ERROR] Invalid nonce in mxchat_check_email_provided');
wp_send_json_error(['message' => esc_html__('Invalid nonce', 'mxchat')]);
}
$session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : '';
if (empty($session_id)) {
//error_log('[ERROR] No session ID provided in mxchat_check_email_provided');
wp_send_json_error(['message' => esc_html__('No session ID provided', 'mxchat')]);
}
// Check if the user is logged in
if (is_user_logged_in()) {
$current_user = wp_get_current_user();
//error_log("[DEBUG] User is logged in as {$current_user->user_email}");
wp_send_json_success(['logged_in' => true, 'email' => $current_user->user_email]);
}
$option_key = "mxchat_email_{$session_id}";
$stored_email = get_option($option_key, '');
//error_log("[DEBUG] mxchat_check_email_provided -> Checking option: {$option_key}, found: {$stored_email}");
if (!empty($stored_email)) {
//error_log("[DEBUG] mxchat_check_email_provided -> Email found, returning success");
wp_send_json_success(['email' => $stored_email]);
} else {
//error_log("[DEBUG] mxchat_check_email_provided -> No email found, returning error");
wp_send_json_error(['message' => esc_html__('No email found', 'mxchat')]);
}
}
public function mxchat_handle_chat_request() {
global $wpdb;
// NEW: Check if this is a streaming request
$is_streaming = isset($_POST['action']) && $_POST['action'] === 'mxchat_stream_chat';
// NEW: Set streaming headers if needed
if ($is_streaming) {
// Disable output buffering
while (ob_get_level()) {
ob_end_clean();
}
// Set headers for SSE
header('Content-Type: text/event-stream');
header('Cache-Control: no-cache');
header('Connection: keep-alive');
header('X-Accel-Buffering: no');
}
// Check if MX Chat Moderation is active
if (class_exists('MX_Chat_Moderation')) {
// Get user email and IP
$user_email = '';
$user_ip = $_SERVER['REMOTE_ADDR'];
// If user is logged in, get their email
if (is_user_logged_in()) {
$current_user = wp_get_current_user();
$user_email = $current_user->user_email;
}
// Create ban handler instance
$ban_handler = new MX_Chat_Ban_Handler();
// Check if user is banned by IP
if ($ban_handler->check_ban($user_ip, 'ip')) {
wp_send_json([
'success' => false,
'message' => esc_html__('Access denied. Your IP address has been banned.', 'mxchat'),
'status' => 'banned'
]);
wp_die();
}
// If user is logged in, also check email
if (!empty($user_email) && $ban_handler->check_ban($user_email, 'email')) {
wp_send_json([
'success' => false,
'message' => esc_html__('Access denied. Your email address has been banned.', 'mxchat'),
'status' => 'banned'
]);
wp_die();
}
}
$this->fallbackResponse = ['text' => '', 'html' => '', 'images' => []];
$this->productCardHtml = '';
// Get the actual WordPress user ID if logged in
$is_logged_in = is_user_logged_in();
if ($is_logged_in) {
$user_id = get_current_user_id(); // This will get the actual WordPress user ID
} else {
// For logged-out users, use your existing identifier method
$user_id = $this->mxchat_get_user_identifier();
}
// Get and sanitize the user identifier
$user_id = sanitize_key($user_id);
// Check rate limit using new settings structure
$rate_limit_result = $this->check_rate_limit();
if ($rate_limit_result !== true) {
wp_send_json([
'success' => false,
'message' => $rate_limit_result['message'],
'status' => 'rate_limit_exceeded'
]);
wp_die();
}
// Rest of your existing code...
$session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : '';
if (empty($session_id)) {
wp_send_json_error(esc_html__('Session ID is missing.', 'mxchat'));
wp_die();
}
// Validate and sanitize the incoming message
if (empty($_POST['message'])) {
wp_send_json_error(esc_html__('No message received.', 'mxchat'));
wp_die();
}
// Modify the message sanitization to preserve PHP tags in code blocks
$allowed_tags = [
'pre' => [],
'code' => ['class' => true],
'span' => ['class' => true],
'div' => ['class' => true],
];
// First preserve code blocks
$message = preg_replace_callback('/.*?<\/code><\/pre>/s', function($matches) {
return htmlspecialchars_decode($matches[0]);
}, $_POST['message']);
// Then apply sanitization
$message = wp_kses($message, $allowed_tags);
// Preserve code blocks from markdown conversion
$message = preg_replace('/```(\w+)?\s*([\s\S]+?)```/s', '$2
', $message);
// ===== SIMPLIFIED TESTING PANEL INITIALIZATION =====
// Always initialize testing data for admins (no toggle needed)
$testing_data = null;
if (current_user_can('administrator')) {
$testing_data = [
'query' => $message,
'timestamp' => time(),
'top_matches' => [],
'action_matches' => [] // NEW: Initialize action matches array
];
// Get similarity threshold
$similarity_threshold = isset($this->options['similarity_threshold'])
? ((int) $this->options['similarity_threshold']) / 100
: 0.75;
$testing_data['similarity_threshold'] = $similarity_threshold;
// Determine knowledge base type
$addon_options = get_option('mxchat_pinecone_addon_options', array());
$use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1');
$testing_data['knowledge_base_type'] = $use_pinecone ? 'Pinecone' : 'WordPress Database';
}
// ===== END SIMPLIFIED TESTING INITIALIZATION =====
// Check if any add-ons want to pre-process this message (for web search etc.)
$pre_processed_result = apply_filters('mxchat_pre_process_message', $message, $user_id, $session_id);
// If the pre-processing returned a result (not the original message), use it directly
if (is_array($pre_processed_result) && isset($pre_processed_result['text'])) {
// Save the AI response
$this->mxchat_save_chat_message($session_id, 'bot', $pre_processed_result['text']);
// Save HTML content if provided
if (!empty($pre_processed_result['html'])) {
$this->mxchat_save_chat_message($session_id, 'bot', $pre_processed_result['html']);
}
// Add testing data if admin
$response_data = [
'text' => $pre_processed_result['text'],
'html' => $pre_processed_result['html'] ?? '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
wp_send_json($response_data);
wp_die();
}
// Save the user's message
$this->mxchat_save_chat_message($session_id, 'user', $message);
// Check if the message is an email address
if (is_email($message)) {
// Add the email to Loops
$this->add_email_to_loops($message);
// Send success response
$response_message = $this->options['email_capture_response'] ??
esc_html__('Thank you! Your coupon is on the way!', 'mxchat');
// Clear streaming headers if they were set
if ($is_streaming) {
header_remove('Content-Type');
header_remove('Cache-Control');
header_remove('Connection');
header_remove('X-Accel-Buffering');
header('Content-Type: application/json');
}
$email_response = [
'success' => true,
'status' => 'email_captured',
'message' => $response_message
];
if ($testing_data !== null) {
$email_response['testing_data'] = $testing_data;
}
wp_send_json($email_response);
wp_die();
}
$intent_info = '';
// Check chat mode
$chat_mode = get_option("mxchat_mode_{$session_id}", 'ai');
// Handle agent mode
if ($chat_mode === 'agent') {
// First, check for switch intent before doing anything else
$intent_matched = $this->mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id);
// NEW: Capture action analysis for testing panel after intent check
if ($testing_data !== null && isset($this->last_action_analysis) && !empty($this->last_action_analysis)) {
$testing_data['action_matches'] = $this->last_action_analysis;
}
// If we matched an intent and it's the switch intent, handle it
if ($intent_matched && !empty($this->fallbackResponse['text'])) {
// Update chat mode first
update_option("mxchat_mode_{$session_id}", 'ai');
// Clear any existing PDF context to start fresh
$this->clear_pdf_transients($session_id);
// Prepare clean switch response
$response_data = [
'text' => $this->fallbackResponse['text'],
'html' => '',
'session_id' => $session_id,
'chat_mode' => 'ai'
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
// Save the mode switch message
$this->mxchat_save_chat_message($session_id, 'system', esc_html__('Switched to AI chat mode', 'mxchat'));
$this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['text']);
// Send response and exit
wp_send_json($response_data);
wp_die();
} elseif (!$intent_matched) {
// No intent matched, handle live agent message
try {
$this->mxchat_send_user_message_to_agent($message, $user_id, $session_id);
$agent_response = [
'status' => 'waiting_for_agent',
'message' => esc_html__('Message sent to live agent.', 'mxchat')
];
if ($testing_data !== null) {
$agent_response['testing_data'] = $testing_data;
}
wp_send_json_success($agent_response);
} catch (\Exception $e) {
wp_send_json_error(esc_html__('Failed to send message to agent', 'mxchat'));
}
wp_die();
}
}
// Step 1: Check for new PDF URL in the message
if (preg_match('/https?:\/\/[^\s"]+/i', $message, $matches)) {
$new_pdf_url = $matches[0];
// Check if this is likely a PDF-related request
$pdf_keywords = ['pdf', 'document', 'read', 'analyze'];
$is_pdf_request = false;
foreach ($pdf_keywords as $keyword) {
if (stripos($message, $keyword) !== false) {
$is_pdf_request = true;
break;
}
}
// If it looks like a PDF request or we're waiting for a PDF URL
if ($is_pdf_request || get_transient('mxchat_waiting_for_pdf_url_' . $session_id)) {
// Validate HTTPS
if (wp_http_validate_url($new_pdf_url) && parse_url($new_pdf_url, PHP_URL_SCHEME) === 'https') {
// Extract filename from URL
$pdf_filename = basename(parse_url($new_pdf_url, PHP_URL_PATH));
// Clear previous PDF transients
$this->clear_pdf_transients($session_id);
// Process new PDF
$max_pages = $this->options['pdf_max_pages'] ?? 69;
$embeddings = $this->fetch_and_split_pdf_pages($new_pdf_url, $max_pages);
if ($embeddings === 'too_many_pages') {
$error_text = sprintf(
$this->options['pdf_intent_error_text'] ??
esc_html__("The provided PDF exceeds the maximum allowed limit of %d pages. Please provide a smaller document.", 'mxchat'),
$max_pages
);
$this->fallbackResponse['text'] = $error_text;
} elseif ($embeddings) {
// Store new PDF information
$pdf_filename = basename(parse_url($new_pdf_url, PHP_URL_PATH));
// If the filename is generic, create a more descriptive one
if (in_array($pdf_filename, ['results_download.php', 'download.php', 'view.php', 'pdf.php']) ||
strpos($pdf_filename, '.php') !== false) {
$pdf_filename = 'Document_' . date('Y-m-d_H-i') . '.pdf';
}
set_transient('mxchat_pdf_url_' . $session_id, $new_pdf_url, HOUR_IN_SECONDS);
set_transient('mxchat_pdf_filename_' . $session_id, $pdf_filename, HOUR_IN_SECONDS);
set_transient('mxchat_pdf_embeddings_' . $session_id, $embeddings, HOUR_IN_SECONDS);
set_transient('mxchat_include_pdf_in_context_' . $session_id, true, HOUR_IN_SECONDS);
$success_text = $this->options['pdf_intent_success_text'] ??
esc_html__("I've processed the new PDF '{$pdf_filename}'. What questions do you have about it?", 'mxchat');
$pdf_response = [
'success' => true,
'message' => $success_text,
'data' => [
'filename' => $pdf_filename
]
];
if ($testing_data !== null) {
$pdf_response['testing_data'] = $testing_data;
}
wp_send_json($pdf_response);
wp_die();
} else {
$error_text = $this->options['pdf_intent_error_text'] ??
esc_html__("Sorry, I couldn't process the PDF. Please ensure it's a valid file.", 'mxchat');
$this->fallbackResponse['text'] = $error_text;
}
$pdf_error_response = [
'success' => false,
'message' => $this->fallbackResponse['text']
];
if ($testing_data !== null) {
$pdf_error_response['testing_data'] = $testing_data;
}
wp_send_json($pdf_error_response);
wp_die();
}
}
}
// Check if there's an active recommendation flow session
$flow_state = get_option("mxchat_sr_flow_state_{$session_id}", array());
if (!empty($flow_state) && isset($flow_state['flow_id'])) {
// Create a dummy intent object that matches the original intent
$dummy_intent = new stdClass();
$dummy_intent->intent_label = 'Recommendation Flow ' . $flow_state['flow_id'];
$dummy_intent->phrases = ''; // Empty phrases to avoid matching the original trigger
// Call the recommendation flow handler directly
$response_data = apply_filters('mxchat_sr_recommendation_flow', false, $message, $user_id, $session_id, $dummy_intent);
// If the handler returned a response, send it
if (is_array($response_data) && (isset($response_data['text']) || isset($response_data['html']))) {
// Save the bot's response to the chat history
if (!empty($response_data['text'])) {
$this->mxchat_save_chat_message($session_id, 'bot', $response_data['text']);
}
if (!empty($response_data['html'])) {
$this->mxchat_save_chat_message($session_id, 'bot', $response_data['html']);
}
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
// Send the response
wp_send_json($response_data);
wp_die();
}
}
// Step 2: Detect intent and handle intent-based responses
$intent_result = $this->mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id);
// NEW: Capture action analysis for testing panel after intent check
if ($testing_data !== null && isset($this->last_action_analysis) && !empty($this->last_action_analysis)) {
$testing_data['action_matches'] = $this->last_action_analysis;
}
// Step 3: Handle the intent result appropriately
if ($intent_result !== false) {
// Intent was matched - ALWAYS send as JSON response, never streaming
if (is_array($intent_result) && (isset($intent_result['text']) || isset($intent_result['html']))) {
// Intent returned a direct response array
$response_data = [
'text' => $intent_result['text'] ?? '',
'html' => $intent_result['html'] ?? '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
// Clear streaming headers if they were set
if ($is_streaming) {
header_remove('Content-Type');
header_remove('Cache-Control');
header_remove('Connection');
header_remove('X-Accel-Buffering');
header('Content-Type: application/json');
}
wp_send_json($response_data);
wp_die();
}
else if ($intent_result === true && (!empty($this->fallbackResponse['text']) || !empty($this->fallbackResponse['html']))) {
// Intent returned true and set fallbackResponse
$response_data = [
'text' => $this->fallbackResponse['text'] ?? '',
'html' => $this->fallbackResponse['html'] ?? '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
// Clear streaming headers if they were set
if ($is_streaming) {
header_remove('Content-Type');
header_remove('Cache-Control');
header_remove('Connection');
header_remove('X-Accel-Buffering');
header('Content-Type: application/json');
}
wp_send_json($response_data);
wp_die();
}
}
// If we get here, no intent matched OR the intent didn't provide a usable response
// Step 4: Generate AI response
$conversation_history = $this->mxchat_fetch_conversation_history_for_ai($session_id);
$this->mxchat_increment_chat_count();
// Generate embedding for the user's query
$user_message_embedding = $this->mxchat_generate_embedding($message, $this->options['api_key']);
// Check if the embedding generation returned an error
if (is_array($user_message_embedding) && isset($user_message_embedding['error'])) {
$error_message = $user_message_embedding['error'];
$error_code = $user_message_embedding['error_code'] ?? 'embedding_error';
wp_send_json_error([
'error_message' => $error_message,
'error_code' => $error_code
]);
wp_die();
}
// Check if the embedding is valid
if (!is_array($user_message_embedding) || empty($user_message_embedding)) {
wp_send_json_error([
'error_message' => esc_html__('Unable to process your message. The embedding service is not responding correctly.', 'mxchat'),
'error_code' => 'invalid_embedding'
]);
wp_die();
}
// Build context with both knowledge base and PDF content if available
$context_content = "User asked: '{$message}'\n\n";
// Get relevant content from knowledge base - THIS IS WHERE THE SIMILARITY ANALYSIS HAPPENS
$relevant_content = $this->mxchat_find_relevant_content($user_message_embedding);
// ===== CAPTURE REAL SIMILARITY DATA FOR ADMINS =====
if ($testing_data !== null && $this->last_similarity_analysis !== null) {
// Update testing data with the REAL similarity analysis
$testing_data['top_matches'] = $this->last_similarity_analysis['top_matches'];
$testing_data['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0;
$testing_data['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'];
}
// ===== END SIMILARITY DATA CAPTURE =====
if (!empty($relevant_content)) {
$context_content .= "===== OFFICIAL KNOWLEDGE DATABASE CONTENT =====\n" . $relevant_content . "\n===== END OF OFFICIAL KNOWLEDGE DATABASE CONTENT =====\n\n";
} else {
$context_content .= "===== NO RELEVANT CONTENT FOUND IN KNOWLEDGE DATABASE =====\n";
}
// Check for and include PDF content
$pdf_url = get_transient('mxchat_pdf_url_' . $session_id);
$pdf_embeddings = get_transient('mxchat_pdf_embeddings_' . $session_id);
$pdf_filename = get_transient('mxchat_pdf_filename_' . $session_id);
if ($pdf_url && $pdf_embeddings && get_transient('mxchat_include_pdf_in_context_' . $session_id)) {
$relevant_pdf_pages = $this->find_relevant_pdf_pages($user_message_embedding, $pdf_embeddings);
if (!empty($relevant_pdf_pages)) {
$context_content .= "Relevant content from PDF document '{$pdf_filename}':\n";
foreach ($relevant_pdf_pages as $page_data) {
$context_content .= "Page {$page_data['page_number']} of '{$pdf_filename}': {$page_data['text']}\n";
}
$context_content .= "\n";
}
}
// Check for and include Word content
$word_url = get_transient('mxchat_word_url_' . $session_id);
$word_embeddings = get_transient('mxchat_word_embeddings_' . $session_id);
$word_filename = get_transient('mxchat_word_filename_' . $session_id);
if ($word_url && $word_embeddings && get_transient('mxchat_include_word_in_context_' . $session_id)) {
$relevant_word_chunks = $this->word_handler->mxchat_find_relevant_word_chunks($user_message_embedding, $word_embeddings);
if (!empty($relevant_word_chunks)) {
$context_content .= "Relevant content from Word document '{$word_filename}':\n";
foreach ($relevant_word_chunks as $chunk_data) {
$context_content .= "Section {$chunk_data['chunk_number']} of '{$word_filename}': {$chunk_data['text']}\n";
}
$context_content .= "\n";
}
}
$context_content = apply_filters('mxchat_prepare_context', $context_content, $session_id);
// Generate response
$response = $this->mxchat_generate_response(
$context_content,
$this->options['api_key'],
$this->options['xai_api_key'],
$this->options['claude_api_key'],
$this->options['deepseek_api_key'],
$this->options['gemini_api_key'],
$conversation_history,
$is_streaming,
$session_id,
$testing_data
);
// Handle streaming vs non-streaming responses
if ($is_streaming) {
// Check if streaming actually happened or if it fell back to regular response
if ($response === true) {
wp_die();
}
// If we get here, streaming fell back to regular response, continue
}
// Check if the response is an error array
if (is_array($response) && isset($response['error'])) {
wp_send_json_error([
'error_message' => $response['error'],
'error_code' => $response['error_code'] ?? 'api_error'
]);
wp_die();
}
// If we get here, the response is valid text
$this->mxchat_save_chat_message($session_id, 'bot', $response);
// Step 5: Save additional content if available
if (!empty($this->productCardHtml)) {
$this->mxchat_save_chat_message($session_id, 'bot', $this->productCardHtml);
}
if (!empty($this->fallbackResponse['html'])) {
$this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['html']);
}
// Step 6: Return the response
$response_data = [
'text' => $response,
'html' => !empty($this->productCardHtml) ? $this->productCardHtml : ($this->fallbackResponse['html'] ?? ''),
'session_id' => $session_id
];
// Always add testing data for admins (no toggle needed)
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
}
wp_send_json($response_data);
wp_die();
}
// Updated function to check intents and invoke the callback function
private function mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id) {
global $wpdb;
$chat_mode = get_option("mxchat_mode_{$session_id}", 'ai');
// Generate the user embedding
$user_embedding = $this->mxchat_generate_embedding($message, $this->options['api_key']);
// Check if embedding generation returned an error
if (is_array($user_embedding) && isset($user_embedding['error'])) {
$error_message = $user_embedding['error'];
$error_code = $user_embedding['error_code'] ?? 'embedding_error';
wp_send_json_error([
'error_message' => $error_message,
'error_code' => $error_code
]);
wp_die();
}
// Check if embedding is valid
if (!is_array($user_embedding) || empty($user_embedding)) {
wp_send_json_error([
'error_message' => esc_html__('Unable to process your message. The embedding service is not responding correctly.', 'mxchat'),
'error_code' => 'invalid_embedding'
]);
wp_die();
}
// Fetch intents from the database
$table_name = $wpdb->prefix . 'mxchat_intents';
if ($chat_mode === 'agent') {
$query = $wpdb->prepare(
"SELECT * FROM $table_name WHERE callback_function = %s AND (enabled = 1 OR enabled IS NULL)",
'mxchat_handle_switch_to_chatbot_intent'
);
$intents = $wpdb->get_results($query);
} else {
$intents = $wpdb->get_results("SELECT * FROM $table_name WHERE enabled = 1 OR enabled IS NULL");
}
if (empty($intents)) {
return false;
}
$highest_similarity = -INF;
$matched_intent = null;
// NEW: Array to store action analysis for testing panel
$action_analysis = [];
foreach ($intents as $intent) {
// Additional check for enabled state
$is_enabled = isset($intent->enabled) ? (bool)$intent->enabled : true;
if (!$is_enabled) {
continue;
}
$intent_embedding_serialized = $intent->embedding_vector;
$intent_embedding = $intent_embedding_serialized
? unserialize($intent_embedding_serialized, ['allowed_classes' => false])
: null;
if (!is_array($intent_embedding)) {
continue;
}
$similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $intent_embedding);
$intent_threshold = isset($intent->similarity_threshold) ? $intent->similarity_threshold : 0.85;
// NEW: Store action analysis data for testing panel
$action_analysis[] = [
'intent_label' => $intent->intent_label,
'callback_function' => $intent->callback_function,
'similarity' => round($similarity, 4),
'similarity_percentage' => round($similarity * 100, 2),
'threshold' => $intent_threshold,
'threshold_percentage' => round($intent_threshold * 100, 2),
'above_threshold' => $similarity >= $intent_threshold,
'triggered' => false // Will be updated below if this intent is triggered
];
if ($similarity >= $intent_threshold && $similarity > $highest_similarity) {
$highest_similarity = $similarity;
$matched_intent = $intent;
}
}
// NEW: Mark the triggered action if any
if ($matched_intent) {
foreach ($action_analysis as &$action) {
if ($action['intent_label'] === $matched_intent->intent_label) {
$action['triggered'] = true;
break;
}
}
}
// NEW: Sort actions by similarity (highest first) and store for testing panel
usort($action_analysis, function($a, $b) {
return $b['similarity'] <=> $a['similarity'];
});
// Store action analysis for testing panel capture
$this->last_action_analysis = $action_analysis;
if ($matched_intent) {
// If the callback is a method on this instance (core callback), call it directly
if (method_exists($this, $matched_intent->callback_function)) {
$callback_result = call_user_func(
[$this, $matched_intent->callback_function],
$message,
$user_id,
$session_id,
$matched_intent,
$user_context ?? null
);
} else {
// Otherwise, use apply_filters for add-on callbacks
$callback_result = apply_filters(
$matched_intent->callback_function,
false, // default return value
$message,
$user_id,
$session_id,
$matched_intent
);
}
if ($callback_result !== false) {
$this->fallbackResponse = $callback_result;
return true;
}
}
return false;
}
// Helper function to clear PDF and Word document related transients
private function clear_pdf_transients($session_id) {
// PDF transients
delete_transient('mxchat_pdf_url_' . $session_id);
delete_transient('mxchat_pdf_embeddings_' . $session_id);
delete_transient('mxchat_include_pdf_in_context_' . $session_id);
delete_transient('mxchat_waiting_for_pdf_url_' . $session_id);
// Word document transients
delete_transient('mxchat_word_url_' . $session_id);
delete_transient('mxchat_word_filename_' . $session_id);
delete_transient('mxchat_word_embeddings_' . $session_id);
delete_transient('mxchat_include_word_in_context_' . $session_id);
delete_transient('mxchat_waiting_for_word_' . $session_id);
}
//verified good
public function mxchat_handle_email_capture($message, $user_id, $session_id) {
// Log the message safely
//error_log("Triggered email capture intent for message: " . sanitize_text_field($message));
// Initiate email capture flow
$response = esc_html($this->options['triggered_phrase_response'] ?? esc_html__("Would you like to join our mailing list? Please provide your email below.", 'mxchat'));
set_transient('mxchat_email_capture_' . $user_id, true, 5 * MINUTE_IN_SECONDS);
$this->mxchat_save_chat_message($session_id, 'bot', $response);
// FIXED: Return response data instead of sending JSON directly
// This allows the main chat handler to add testing data before sending
return [
'text' => $response,
'html' => '',
'session_id' => $session_id
];
}
public function mxchat_generate_image($message, $user_id, $session_id) {
//error_log("Starting image generation for message: " . $message);
// Prepare a prompt for DALL-E
$prompt = esc_html__('Create an image of ', 'mxchat') . sanitize_text_field($message);
// Use the existing OpenAI API key
$openai_api_key = sanitize_text_field($this->options['api_key']);
// Call DALL-E to generate an image
$image_response = $this->mxchat_generate_dalle_image($prompt, $openai_api_key);
// Check if the response contains an image URL
if (isset($image_response['imageUrl'])) {
$image_url = esc_url_raw($image_response['imageUrl']);
// Construct the HTML with a CSS class instead of inline styles
$response_html = '
';
$response_text = esc_html__('Here is the image I generated:', 'mxchat');
// Save the bot message with both text and HTML
$this->mxchat_save_chat_message($session_id, 'bot', $response_text);
$this->mxchat_save_chat_message($session_id, 'bot', $response_html);
// Set the fallback response for the chat handler
$this->fallbackResponse = [
'text' => $response_text,
'html' => $response_html,
'images' => [$image_url]
];
// For debugging/verification - Use json_encode to verify what's being set
//error_log("Image generation successful - fallbackResponse set: " . json_encode($this->fallbackResponse));
// Return the response directly instead of relying on the property
return $this->fallbackResponse;
} else {
$response_text = esc_html__("I'm sorry, but I couldn't generate an image based on your request.", 'mxchat');
// Save the error message
$this->mxchat_save_chat_message($session_id, 'bot', $response_text);
// Set the fallback response for the chat handler
$this->fallbackResponse = [
'text' => $response_text,
'html' => '',
'images' => []
];
//error_log("DALL-E image generation error: " . esc_html($image_response['error'] ?? 'Unknown error.'));
//error_log("Error fallbackResponse set: " . json_encode($this->fallbackResponse));
// Return the response directly instead of relying on the property
return $this->fallbackResponse;
}
}
private function mxchat_generate_dalle_image($prompt, $api_key, $model = 'dall-e-3', $timeout = 60) {
$api_url = 'https://api.openai.com/v1/images/generations';
$body = json_encode([
'prompt' => sanitize_text_field($prompt),
'n' => 1,
'size' => '1024x1024',
'model' => sanitize_text_field($model),
]);
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . sanitize_text_field($api_key),
],
'method' => 'POST',
'timeout' => absint($timeout),
];
$response = wp_remote_post($api_url, $args);
if (is_wp_error($response)) {
//error_log("DALL-E request failed: " . $response->get_error_message());
return ['error' => esc_html__('Error generating image: ', 'mxchat') . $response->get_error_message()];
}
$response_body = json_decode(wp_remote_retrieve_body($response), true);
if (isset($response_body['data'][0]['url'])) {
return ['imageUrl' => esc_url_raw($response_body['data'][0]['url'])];
} else {
//error_log("DALL-E response error: " . wp_remote_retrieve_body($response));
return ['error' => esc_html__('Failed to generate image.', 'mxchat')];
}
}
/**
* Handle web search requests.
*
* Sends the refined search query to the Brave Search API and uses the
* results to generate a conversational response with the AI model.
*
* @since 1.0.0
* @param string $message The user's search query.
* @param string $user_id The user identifier.
* @param string $session_id The current session ID.
* @return array Response array containing text with embedded HTML links
*/
public function mxchat_handle_search_request($message, $user_id, $session_id) {
// Step 1: Interpret and refine the search query
$refined_search_query = $this->mxchat_interpret_search_query($message);
if (empty($refined_search_query)) {
return array(
'text' => esc_html__('I apologize, but could you please rephrase your search request?', 'mxchat'),
'html' => ''
);
}
// Retrieve and validate API settings
$options = get_option('mxchat_options');
$api_key = isset($options['brave_api_key']) ? sanitize_text_field($options['brave_api_key']) : '';
$results_count = isset($options['brave_results_count']) ? absint($options['brave_results_count']) : 5;
if (empty($api_key)) {
return array(
'text' => esc_html__('Search functionality is temporarily unavailable. Please try again later.', 'mxchat'),
'html' => ''
);
}
// Build the API request URL
$api_url = add_query_arg(
array(
'q' => rawurlencode($refined_search_query),
'count' => $results_count,
'text_decorations' => 'true',
'rich_data' => 'true',
),
'https://api.search.brave.com/res/v1/web/search'
);
// Attempt to retrieve cached results first
$transient_key = 'mxchat_search_' . md5($refined_search_query);
$results = get_transient($transient_key);
if (false === $results) {
// Fetch new results from the Brave Search API
$response = wp_remote_get(
$api_url,
array(
'headers' => array(
'Accept' => 'application/json',
'Accept-Encoding' => 'gzip',
'X-Subscription-Token'=> $api_key,
),
'timeout' => 10,
)
);
if (is_wp_error($response)) {
return array(
'text' => esc_html__('I encountered an error while searching. Please try again.', 'mxchat'),
'html' => ''
);
}
$results = json_decode(wp_remote_retrieve_body($response), true);
if (json_last_error() !== JSON_ERROR_NONE) {
return array(
'text' => esc_html__('I received an invalid response from the search service.', 'mxchat'),
'html' => ''
);
}
// Cache results for one hour
set_transient($transient_key, $results, HOUR_IN_SECONDS);
}
// Process results
if (!empty($results['web']['results']) && is_array($results['web']['results'])) {
// Create a more straightforward summary with HTML links
$search_results_text = '';
// Add a simple intro
$search_results_text .= sprintf(
esc_html__("Here's what I found about '%s':", 'mxchat'),
esc_html($refined_search_query)
);
// Add the top results with HTML links
foreach (array_slice($results['web']['results'], 0, 5) as $result) {
$title = isset($result['title']) ? wp_strip_all_tags($result['title']) : '';
$url = isset($result['url']) ? esc_url($result['url']) : '';
$description = isset($result['description']) ? wp_strip_all_tags($result['description']) : '';
// Add a line break after the intro
$search_results_text .= '
';
// Add title as a link
$search_results_text .= sprintf(
'%s
',
$url,
$title
);
// Add a condensed description
$search_results_text .= sprintf("%s", $description);
}
// Save to chat history
$this->mxchat_save_chat_message($session_id, 'bot', $search_results_text);
// Return the formatted text with embedded HTML links
return array(
'text' => $search_results_text,
'html' => ''
);
} else {
return array(
'text' => sprintf(
esc_html__('I searched for "%s" but couldn\'t find any relevant results. Would you like to try different search terms?', 'mxchat'),
esc_html($refined_search_query)
),
'html' => ''
);
}
}
//very good
/**
* Handle image search requests from the chatbot
*
* @param string $message The user's search query
* @param int $user_id The user's ID
* @param string $session_id The chat session ID
* @return array Response array with text and HTML content
*/
public function mxchat_handle_image_search_request($message, $user_id, $session_id) {
// Step 1: Interpret the search query using the user's selected AI model
$refined_search_query = $this->mxchat_interpret_search_query($message);
// If no query was interpreted, return a fallback message
if (empty($refined_search_query)) {
return array(
'text' => __("I'm sorry, I couldn't interpret your search query. Please specify what you'd like to see images of.", 'mxchat'),
'html' => "",
);
}
// Brave API URL
$api_url = 'https://api.search.brave.com/res/v1/images/search';
// Retrieve Brave API settings
$options = get_option('mxchat_options');
$api_key = isset($options['brave_api_key']) ? sanitize_text_field($options['brave_api_key']) : '';
if (empty($api_key)) {
return array(
'text' => __("API key is not configured. Please set it in the Brave Search Settings.", 'mxchat'),
'html' => "",
);
}
$image_count = isset($options['brave_image_count']) ? intval($options['brave_image_count']) : 4;
$safe_search = isset($options['brave_safe_search']) ? sanitize_text_field($options['brave_safe_search']) : 'strict';
// Append query parameters based on settings
$api_url = add_query_arg([
'q' => rawurlencode($refined_search_query),
'count' => $image_count,
'safesearch' => $safe_search,
], $api_url);
// Implement caching
$transient_key = 'mxchat_image_search_' . md5($refined_search_query);
$body = get_transient($transient_key);
if (false === $body) {
$args = [
'headers' => [
'Accept' => 'application/json',
'Accept-Encoding' => 'gzip',
'X-Subscription-Token' => $api_key,
],
'timeout' => 10,
];
$response = wp_remote_get($api_url, $args);
if (is_wp_error($response)) {
return array(
'text' => __("I'm sorry, I couldn't retrieve any images based on your request.", 'mxchat'),
'html' => "",
);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
set_transient($transient_key, $body, HOUR_IN_SECONDS);
}
// Process the API response
if (isset($body['results']) && is_array($body['results']) && count($body['results']) > 0) {
$html_output = '';
// Get the configured image count (1-6)
$display_count = isset($options['brave_image_count']) ? intval($options['brave_image_count']) : 4;
$display_count = min($display_count, count($body['results'])); // Make sure we don't exceed available images
// Use only the requested number of images
for ($i = 0; $i < $display_count; $i++) {
$image = $body['results'][$i];
$image_url = isset($image['url']) ? esc_url($image['url']) : '';
$thumbnail_url = isset($image['thumbnail']['src']) ? esc_url($image['thumbnail']['src']) : '';
$title = isset($image['title']) ? esc_html($image['title']) : esc_html__('Image', 'mxchat');
if ($image_url && $thumbnail_url) {
$html_output .= '';
$html_output .= '' . $title . '';
$html_output .= '';
$html_output .= '
';
$html_output .= '';
}
}
$html_output .= '';
// Create response text
$response_text = sprintf(__("Here are some images of %s:", 'mxchat'), $refined_search_query);
// Save both response text and HTML to chat history
$this->mxchat_save_chat_message($session_id, 'bot', $response_text);
$this->mxchat_save_chat_message($session_id, 'bot', $html_output);
// Return the combined response
return array(
'text' => $response_text,
'html' => $html_output,
);
} else {
$response_text = __("I'm sorry, I couldn't retrieve any images based on your request.", 'mxchat');
// Save the error message to chat history
$this->mxchat_save_chat_message($session_id, 'bot', $response_text);
return array(
'text' => $response_text,
'html' => "",
);
}
}
/**
* Interpret the search query using the user's selected AI model
*
* @param string $user_query The original query from the user
* @return string The refined search query
*/
public function mxchat_interpret_search_query($user_query) {
$system_prompt = esc_html__("Interpret the user's request to provide only the essential keywords or phrases for image searching. Remove conversational language, politeness, or extra context. Return a concise search query that doesn't lose any of the original meaning.", 'mxchat');
// Get options and determine the selected model
$options = $this->options ?? get_option('mxchat_options');
$selected_model = isset($options['model']) ? $options['model'] : 'gpt-4o';
// Extract model prefix to determine the provider
$model_parts = explode('-', $selected_model);
$provider = strtolower($model_parts[0]);
// Determine which API key to use based on the provider
switch ($provider) {
case 'gemini':
$api_key = isset($options['gemini_api_key']) ? sanitize_text_field($options['gemini_api_key']) : '';
if (empty($api_key)) {
return sanitize_text_field($user_query); // Default to original query if API key missing
}
return $this->interpret_query_with_gemini($user_query, $system_prompt, $api_key, $selected_model);
case 'claude':
$api_key = isset($options['claude_api_key']) ? sanitize_text_field($options['claude_api_key']) : '';
if (empty($api_key)) {
return sanitize_text_field($user_query);
}
return $this->interpret_query_with_claude($user_query, $system_prompt, $api_key, $selected_model);
case 'grok':
$api_key = isset($options['xai_api_key']) ? sanitize_text_field($options['xai_api_key']) : '';
if (empty($api_key)) {
return sanitize_text_field($user_query);
}
return $this->interpret_query_with_xai($user_query, $system_prompt, $api_key, $selected_model);
case 'deepseek':
$api_key = isset($options['deepseek_api_key']) ? sanitize_text_field($options['deepseek_api_key']) : '';
if (empty($api_key)) {
return sanitize_text_field($user_query);
}
return $this->interpret_query_with_deepseek($user_query, $system_prompt, $api_key, $selected_model);
case 'gpt':
default:
// Default to OpenAI for custom models or unrecognized prefixes
$api_key = isset($options['api_key']) ? sanitize_text_field($options['api_key']) : '';
if (empty($api_key)) {
return sanitize_text_field($user_query);
}
return $this->interpret_query_with_openai($user_query, $system_prompt, $api_key, $selected_model);
}
}
/**
* Interpret query using OpenAI models
*/
private function interpret_query_with_openai($user_query, $system_prompt, $api_key, $model = 'gpt-4o') {
$url = 'https://api.openai.com/v1/chat/completions';
$args = [
'headers' => [
'Authorization' => 'Bearer ' . $api_key,
'Content-Type' => 'application/json',
],
'body' => wp_json_encode([
'model' => $model,
'messages' => [
['role' => 'system', 'content' => $system_prompt],
['role' => 'user', 'content' => sanitize_text_field($user_query)],
],
'temperature' => 0.2,
'max_tokens' => 20,
]),
'method' => 'POST',
'timeout' => 15,
];
$response = wp_remote_post($url, $args);
if (is_wp_error($response)) {
return sanitize_text_field($user_query);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
return isset($body['choices'][0]['message']['content'])
? sanitize_text_field(trim($body['choices'][0]['message']['content']))
: sanitize_text_field($user_query);
}
/**
* Interpret query using Claude models
*/
private function interpret_query_with_claude($user_query, $system_prompt, $api_key, $model) {
$url = 'https://api.anthropic.com/v1/messages';
$args = [
'headers' => [
'Content-Type' => 'application/json',
'x-api-key' => $api_key,
'anthropic-version' => '2023-06-01',
],
'body' => wp_json_encode([
'model' => $model,
'system' => $system_prompt,
'messages' => [
['role' => 'user', 'content' => sanitize_text_field($user_query)]
],
'max_tokens' => 20,
'temperature' => 0.2,
]),
'method' => 'POST',
'timeout' => 15,
];
$response = wp_remote_post($url, $args);
if (is_wp_error($response)) {
return sanitize_text_field($user_query);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
if (!empty($body['content'][0]['text'])) {
return sanitize_text_field(trim($body['content'][0]['text']));
}
return sanitize_text_field($user_query);
}
/**
* Interpret query using Gemini models
*/
private function interpret_query_with_gemini($user_query, $system_prompt, $api_key, $model) {
// Strip "gemini-" prefix for the API
$model_version = str_replace('gemini-', '', $model);
$url = "https://generativelanguage.googleapis.com/v1/models/$model_version:generateContent?key=" . urlencode($api_key);
$args = [
'headers' => [
'Content-Type' => 'application/json',
],
'body' => wp_json_encode([
'contents' => [
[
'role' => 'user',
'parts' => [
['text' => $system_prompt . "\n\nQuery: " . sanitize_text_field($user_query)]
]
]
],
'generationConfig' => [
'temperature' => 0.2,
'maxOutputTokens' => 20,
],
]),
'method' => 'POST',
'timeout' => 15,
];
$response = wp_remote_post($url, $args);
if (is_wp_error($response)) {
return sanitize_text_field($user_query);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
if (!empty($body['candidates'][0]['content']['parts'][0]['text'])) {
return sanitize_text_field(trim($body['candidates'][0]['content']['parts'][0]['text']));
}
return sanitize_text_field($user_query);
}
/**
* Interpret query using X.AI (Grok) models
*/
private function interpret_query_with_xai($user_query, $system_prompt, $api_key, $model) {
$url = 'https://api.xai.com/v1/chat/completions';
$args = [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $api_key,
],
'body' => wp_json_encode([
'model' => $model,
'messages' => [
['role' => 'system', 'content' => $system_prompt],
['role' => 'user', 'content' => sanitize_text_field($user_query)],
],
'temperature' => 0.2,
'max_tokens' => 20,
]),
'method' => 'POST',
'timeout' => 15,
];
$response = wp_remote_post($url, $args);
if (is_wp_error($response)) {
return sanitize_text_field($user_query);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
if (isset($body['choices'][0]['message']['content'])) {
return sanitize_text_field(trim($body['choices'][0]['message']['content']));
}
return sanitize_text_field($user_query);
}
/**
* Interpret query using DeepSeek models
*/
private function interpret_query_with_deepseek($user_query, $system_prompt, $api_key, $model) {
$url = 'https://api.deepseek.com/v1/chat/completions';
$args = [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $api_key,
],
'body' => wp_json_encode([
'model' => $model,
'messages' => [
['role' => 'system', 'content' => $system_prompt],
['role' => 'user', 'content' => sanitize_text_field($user_query)],
],
'temperature' => 0.2,
'max_tokens' => 20,
]),
'method' => 'POST',
'timeout' => 15,
];
$response = wp_remote_post($url, $args);
if (is_wp_error($response)) {
return sanitize_text_field($user_query);
}
$body = json_decode(wp_remote_retrieve_body($response), true);
if (isset($body['choices'][0]['message']['content'])) {
return sanitize_text_field(trim($body['choices'][0]['message']['content']));
}
return sanitize_text_field($user_query);
}
//very good
private function add_email_to_loops($email) {
// Sanitize the email
$email = sanitize_email($email);
// Retrieve and sanitize options
$api_key = isset($this->options['loops_api_key']) ? sanitize_text_field($this->options['loops_api_key']) : '';
$mailing_list_id = isset($this->options['loops_mailing_list']) ? sanitize_text_field($this->options['loops_mailing_list']) : '';
// Check for missing API key or mailing list ID
if (empty($api_key) || empty($mailing_list_id)) {
//error_log(esc_html__('Loops API key or mailing list ID is missing.', 'mxchat'));
return;
}
$data = array(
'email' => $email,
'subscribed' => true,
'source' => __('MxChat AI Chatbot', 'mxchat'),
'mailingLists' => array($mailing_list_id => true),
);
$url = 'https://app.loops.so/api/v1/contacts/create';
$args = array(
'body' => wp_json_encode($data),
'headers' => array(
'Authorization' => 'Bearer ' . $api_key,
'Content-Type' => 'application/json',
),
'method' => 'POST',
'timeout' => 45,
);
$response = wp_remote_post($url, $args);
// Handle errors in the API request
if (is_wp_error($response)) {
//error_log(esc_html__('Error adding email to Loops: ', 'mxchat') . $response->get_error_message());
return;
}
// Check for non-200 HTTP responses
$response_code = wp_remote_retrieve_response_code($response);
if ($response_code != 200) {
$response_body = wp_remote_retrieve_body($response);
//error_log(esc_html__('Loops API responded with code ', 'mxchat') . $response_code . ': ' . $response_body);
}
}
public function mxchat_handle_pdf_discussion($message, $user_id, $session_id) {
// Get the maximum number of pages allowed from admin settings
$max_pages = isset($this->options['pdf_max_pages']) ? intval($this->options['pdf_max_pages']) : 69;
// Retrieve options for dynamic texts
$trigger_text = $this->options['pdf_intent_trigger_text'] ?? __("Please provide the URL to the PDF you'd like to discuss.", 'mxchat');
$success_text = $this->options['pdf_intent_success_text'] ?? __("I've processed the PDF. What questions do you have about it?", 'mxchat');
$error_text = $this->options['pdf_intent_error_text'] ?? __("Sorry, I couldn't process the PDF. Please ensure it's a valid file.", 'mxchat');
// Check for explicit request for new PDF
$new_pdf_requested = stripos($message, 'new') !== false ||
stripos($message, 'another') !== false ||
stripos($message, 'different') !== false;
// If user mentions adding/reading a PDF, set waiting flag
if (stripos($message, 'pdf') !== false ||
stripos($message, 'document') !== false ||
stripos($message, 'read') !== false) {
set_transient('mxchat_waiting_for_pdf_url_' . $session_id, true, HOUR_IN_SECONDS);
$this->fallbackResponse['text'] = $trigger_text;
return;
}
// If we're waiting for a URL or user requested new PDF
if ($new_pdf_requested || get_transient('mxchat_waiting_for_pdf_url_' . $session_id)) {
if (preg_match('/https?:\/\/[^\s"]+/i', $message, $matches)) {
// Process URL... (rest of your existing URL processing code)
} else {
$this->fallbackResponse['text'] = $trigger_text;
}
return;
}
// Default to proceeding with conversation if no specific PDF action is needed
$this->fallbackResponse['text'] = '';
}
private function fetch_and_split_pdf_pages($pdf_source, $max_pages) {
$upload_dir = wp_upload_dir();
$temp_file = null;
try {
// Handle URL vs local file
if (filter_var($pdf_source, FILTER_VALIDATE_URL)) {
// Validate and download the file from URL
$temp_file = wp_tempnam($pdf_source); // Safe temporary file name
$response = wp_remote_get($pdf_source, ['timeout' => 60]);
if (is_wp_error($response) || wp_remote_retrieve_response_code($response) !== 200) {
//error_log(esc_html__("Failed to download PDF. Error: ", 'mxchat') . print_r($response, true));
return false;
}
file_put_contents($temp_file, wp_remote_retrieve_body($response));
// Validate that the downloaded file is a PDF
$mime_type = mime_content_type($temp_file);
if ($mime_type !== 'application/pdf') {
//error_log(esc_html__("Invalid MIME type detected for PDF: ", 'mxchat') . $mime_type);
unlink($temp_file);
return false;
}
} else {
// For local files, use the provided path directly
$temp_file = $pdf_source;
}
// Parse and process the PDF
$parser = new \Smalot\PdfParser\Parser();
$pdf = $parser->parseFile($temp_file);
$pages = $pdf->getPages();
if (count($pages) > $max_pages) {
//error_log(esc_html__("PDF exceeds the maximum allowed pages: ", 'mxchat') . count($pages));
if (filter_var($pdf_source, FILTER_VALIDATE_URL)) {
unlink($temp_file);
}
return esc_html__('too_many_pages', 'mxchat');
}
$embeddings = [];
foreach ($pages as $page_number => $page) {
$text = $page->getText();
// Ensure text is non-empty before generating embeddings
if (empty(trim($text))) {
//error_log(esc_html__("Skipping empty page: ", 'mxchat') . ($page_number + 1));
continue;
}
$embedding = $this->mxchat_generate_embedding(
esc_html__("Page ", 'mxchat') . ($page_number + 1) . ": " . $text,
$this->options['api_key']
);
if ($embedding) {
$embeddings[] = [
'page_number' => $page_number + 1,
'embedding' => $embedding,
'text' => $text,
];
} else {
//error_log(esc_html__("Failed to generate embedding for page ", 'mxchat') . ($page_number + 1));
}
}
// Clean up downloaded file if it was from URL
if (filter_var($pdf_source, FILTER_VALIDATE_URL) && $temp_file) {
unlink($temp_file);
}
return $embeddings;
} catch (\Exception $e) {
// //error_log(esc_html__("Error parsing or processing PDF: ", 'mxchat') . $e->getMessage());
// Cleanup in case of exception
if (filter_var($pdf_source, FILTER_VALIDATE_URL) && $temp_file && file_exists($temp_file)) {
unlink($temp_file);
}
return false;
}
}
private function find_relevant_pdf_pages($query_embedding, $embeddings) {
//error_log(esc_html__("find_relevant_pdf_pages called.", 'mxchat'));
$most_relevant = null;
$highest_similarity = -INF;
foreach ($embeddings as $page_data) {
$similarity = $this->mxchat_calculate_cosine_similarity($query_embedding, $page_data['embedding']);
if ($similarity > $highest_similarity) {
$highest_similarity = $similarity;
$most_relevant = $page_data['page_number'];
}
}
if (!is_null($most_relevant)) {
$page_numbers = range(max(1, $most_relevant - 1), min(count($embeddings), $most_relevant + 1));
return array_filter($embeddings, function ($page) use ($page_numbers) {
return in_array($page['page_number'], $page_numbers);
});
}
return [];
}
// Add this to your class
public function handle_pdf_upload() {
check_ajax_referer('mxchat_chat_nonce', 'nonce');
if (!isset($_FILES['pdf_file']) || !isset($_POST['session_id'])) {
wp_send_json_error(esc_html__('Missing required parameters.', 'mxchat'));
return;
}
$file = $_FILES['pdf_file'];
$session_id = sanitize_text_field($_POST['session_id']);
$original_filename = sanitize_text_field($file['name']);
$file_type = wp_check_filetype($file['name'], ['pdf' => 'application/pdf']);
if ($file_type['type'] !== 'application/pdf') {
wp_send_json_error(esc_html__('Invalid file type. Only PDF files are allowed.', 'mxchat'));
return;
}
$upload_dir = wp_upload_dir();
$pdf_filename = 'mxchat_' . $session_id . '_' . time() . '.pdf';
$pdf_path = $upload_dir['path'] . '/' . $pdf_filename;
if (!move_uploaded_file($file['tmp_name'], $pdf_path)) {
wp_send_json_error(esc_html__('Failed to upload file.', 'mxchat'));
return;
}
$this->clear_pdf_transients($session_id);
$max_pages = isset($this->options['pdf_max_pages']) ? intval($this->options['pdf_max_pages']) : 69;
$embeddings = $this->fetch_and_split_pdf_pages($pdf_path, $max_pages);
if ($embeddings === 'too_many_pages') {
unlink($pdf_path);
$error_message = sprintf(
$this->options['pdf_intent_error_text'] ??
esc_html__("The provided PDF exceeds the maximum allowed limit of %d pages. Please provide a smaller document.", 'mxchat'),
$max_pages
);
wp_send_json_error($error_message);
return;
}
if ($embeddings === false || empty($embeddings)) {
unlink($pdf_path);
$error_message = $this->options['pdf_intent_error_text'] ??
esc_html__('The uploaded PDF appears to be empty or contains unsupported content.', 'mxchat');
wp_send_json_error($error_message);
return;
}
if (!empty($embeddings)) {
set_transient('mxchat_pdf_url_' . $session_id, $pdf_path, HOUR_IN_SECONDS);
set_transient('mxchat_pdf_filename_' . $session_id, $original_filename, HOUR_IN_SECONDS);
set_transient('mxchat_pdf_embeddings_' . $session_id, $embeddings, HOUR_IN_SECONDS);
set_transient('mxchat_include_pdf_in_context_' . $session_id, true, HOUR_IN_SECONDS);
$success_message = $this->options['pdf_intent_success_text'] ??
esc_html__("I've processed the PDF. What questions do you have about it?", 'mxchat');
wp_send_json_success([
'message' => $success_message,
'filename' => $original_filename
]);
return;
}
unlink($pdf_path);
$error_message = $this->options['pdf_intent_error_text'] ??
esc_html__('Sorry, I couldn\'t process the PDF. Please ensure it\'s a valid file.', 'mxchat');
wp_send_json_error($error_message);
return;
}
public function handle_pdf_remove() {
check_ajax_referer('mxchat_chat_nonce', 'nonce');
if (empty($_POST['session_id'])) {
wp_send_json_error(esc_html__('Session ID missing.', 'mxchat'));
wp_die();
}
$session_id = sanitize_text_field($_POST['session_id']);
$pdf_path = get_transient('mxchat_pdf_url_' . $session_id);
if ($pdf_path && file_exists($pdf_path)) {
unlink($pdf_path);
}
$this->clear_pdf_transients($session_id);
wp_send_json_success([
'message' => esc_html__('PDF removed successfully.', 'mxchat')
]);
wp_die();
}
function mxchat_fetch_new_messages() {
$session_id = sanitize_text_field($_POST['session_id']);
$last_seen_id = sanitize_text_field($_POST['last_seen_id']);
$persistence_enabled = $_POST['persistence_enabled'] === 'true';
$initial_timestamp = isset($_POST['initial_timestamp']) ? intval($_POST['initial_timestamp']) : 0;
if (empty($session_id)) {
//error_log(esc_html__('Fetch new messages error: Session ID missing.', 'mxchat'));
wp_send_json_error(['message' => esc_html__('Session ID missing.', 'mxchat')]);
wp_die();
}
$history = get_option("mxchat_history_{$session_id}", []);
$new_messages = array_filter($history, function ($message) use ($last_seen_id, $persistence_enabled, $initial_timestamp) {
// If persistence is enabled, show all new messages
if ($persistence_enabled) {
return !empty($message['id']) &&
strcmp($message['id'], $last_seen_id) > 0 &&
$message['role'] === 'agent';
}
// If persistence is disabled, only show messages after initial timestamp
return !empty($message['id']) &&
$message['role'] === 'agent' &&
$message['timestamp'] > $initial_timestamp;
});
//error_log(esc_html__("New agent messages fetched for session $session_id. Last seen ID: $last_seen_id", 'mxchat'));
wp_send_json_success([
'new_messages' => array_values($new_messages)
]);
wp_die();
}
public function mxchat_live_agent_handover($message, $user_id, $session_id) {
// First check if live agents are available
$live_agent_available = $this->options['live_agent_status'] ?? 'off';
if ($live_agent_available !== 'on') {
$away_message = $this->options['live_agent_away_message'] ?? 'Sorry, live agents are currently unavailable. I can continue helping you as an AI assistant.';
$this->fallbackResponse = [
'text' => $away_message,
'html' => '',
'images' => [],
'chat_mode' => 'ai'
];
wp_send_json([
'text' => $away_message,
'html' => '',
'chat_mode' => 'ai',
'session_id' => $session_id
]);
wp_die();
}
$slack_bot_token = $this->options['live_agent_bot_token'] ?? '';
if (empty($slack_bot_token)) {
return false;
}
// Check if channel already exists for this session
$channel_id = get_option("mxchat_channel_{$session_id}", '');
if (empty($channel_id)) {
// Create new channel with session ID as name
$channel_name = 'chat-' . strtolower(preg_replace('/[^a-zA-Z0-9]/', '', $session_id));
//error_log("Attempting to create channel: $channel_name");
$response = wp_remote_post('https://slack.com/api/conversations.create', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_bot_token
],
'body' => json_encode([
'name' => $channel_name,
'is_private' => false // Public channel - anyone in workspace can join
])
]);
if (!is_wp_error($response)) {
$response_body = wp_remote_retrieve_body($response);
$response_data = json_decode($response_body, true);
//error_log("Channel creation response: " . $response_body);
if (isset($response_data['ok']) && $response_data['ok']) {
$channel_id = $response_data['channel']['id'];
$actual_channel_name = $response_data['channel']['name'] ?? 'unknown';
//error_log("Channel created successfully: ID=$channel_id, Name=$actual_channel_name");
update_option("mxchat_channel_{$session_id}", $channel_id);
// Auto-invite agents to the channel
$agent_user_ids = $this->options['live_agent_user_ids'] ?? '';
if (!empty($agent_user_ids)) {
// Parse user IDs (one per line)
$user_ids = array_filter(array_map('trim', explode("\n", $agent_user_ids)));
foreach ($user_ids as $user_id_to_invite) {
//error_log("Inviting user to channel: $user_id_to_invite");
$invite_response = wp_remote_post('https://slack.com/api/conversations.invite', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_bot_token
],
'body' => json_encode([
'channel' => $channel_id,
'users' => $user_id_to_invite
])
]);
if (!is_wp_error($invite_response)) {
$invite_body = wp_remote_retrieve_body($invite_response);
$invite_data = json_decode($invite_body, true);
//error_log("Invite response for $user_id_to_invite: " . $invite_body);
if (isset($invite_data['ok']) && $invite_data['ok']) {
//error_log("Successfully invited user $user_id_to_invite to channel");
} else {
//error_log("Failed to invite user $user_id_to_invite: " . ($invite_data['error'] ?? 'Unknown error'));
}
} else {
//error_log("WP Error inviting user $user_id_to_invite: " . $invite_response->get_error_message());
}
}
} else {
//error_log("No agent user IDs configured for auto-invite");
}
} else {
//error_log("Channel creation failed: " . ($response_data['error'] ?? 'Unknown error'));
}
} else {
//error_log("WP Error creating channel: " . $response->get_error_message());
}
if (empty($channel_id)) {
return false; // Failed to create channel
}
}
// Get recent chat history
$history = get_option("mxchat_history_{$session_id}", []);
$recent_history = array_slice($history, -5);
// Format conversation context
$conversation_context = "";
if (!empty($recent_history)) {
$conversation_context = "*Recent Conversation:*\n";
foreach ($recent_history as $hist_message) {
$role_display = $hist_message['role'] === 'user' ? 'User' : 'AI';
$conversation_context .= ">{$role_display}: {$hist_message['content']}\n";
}
$conversation_context .= "\n";
}
update_option("mxchat_mode_{$session_id}", 'agent');
// Send message to channel
$channel_message = "🔔 *New Live Agent Request*\n\n";
$channel_message .= "*Session ID:* `{$session_id}`\n";
$channel_message .= "*User ID:* `{$user_id}`\n\n";
if (!empty($conversation_context)) {
$channel_message .= $conversation_context;
}
$channel_message .= "*Current Message:*\n{$message}\n\n";
$channel_message .= "_Reply directly in this channel - all messages will go to the user_";
wp_remote_post('https://slack.com/api/chat.postMessage', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_bot_token
],
'body' => json_encode([
'channel' => $channel_id,
'text' => $channel_message,
'mrkdwn' => true
])
]);
$success_message = $this->options['live_agent_notification_message'] ?? 'Live agent has been notified.';
$this->mxchat_save_chat_message($session_id, 'bot', $success_message);
$this->fallbackResponse = [
'text' => $success_message,
'html' => '',
'images' => [],
'chat_mode' => 'agent'
];
wp_send_json([
'success' => true,
'text' => $success_message,
'html' => '',
'chat_mode' => 'agent',
'session_id' => $session_id,
'fallbackResponse' => $this->fallbackResponse
]);
wp_die();
}
public function mxchat_send_user_message_to_agent($message, $user_id, $session_id) {
$slack_bot_token = $this->options['live_agent_bot_token'] ?? '';
$channel_id = get_option("mxchat_channel_{$session_id}", '');
if (empty($slack_bot_token) || empty($channel_id)) {
return false;
}
$user_message = "💬 *User:* {$message}";
$response = wp_remote_post('https://slack.com/api/chat.postMessage', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_bot_token
],
'body' => json_encode([
'channel' => $channel_id,
'text' => $user_message,
'mrkdwn' => true
])
]);
return !is_wp_error($response);
}
public function handle_slack_interaction(WP_REST_Request $request) {
//error_log('Received Slack interaction');
$payload = json_decode($request->get_param('payload'), true);
//error_log('Payload: ' . print_r($payload, true));
// Handle button click
if ($payload['type'] === 'block_actions' && $payload['actions'][0]['action_id'] === 'reply_to_user') {
$session_id = $payload['actions'][0]['value'];
$trigger_id = $payload['trigger_id'];
// Get Bot Token from settings
$slack_token = $this->options['live_agent_bot_token'] ?? '';
if (empty($slack_token)) {
//error_log('Slack Bot Token not configured');
return new WP_REST_Response(['error' => esc_html__('Bot token not configured', 'mxchat')], 400);
}
$response = wp_remote_post('https://slack.com/api/views.open', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_token
],
'body' => json_encode([
'trigger_id' => $trigger_id,
'view' => [
'type' => 'modal',
'callback_id' => 'reply_modal',
'title' => [
'type' => 'plain_text',
'text' => __('Reply to User', 'mxchat')
],
'submit' => [
'type' => 'plain_text',
'text' => __('Send', 'mxchat')
],
'close' => [
'type' => 'plain_text',
'text' => __('Cancel', 'mxchat')
],
'blocks' => [
[
'type' => 'input',
'block_id' => 'reply_block',
'label' => [
'type' => 'plain_text',
'text' => sprintf(__('Reply to session: %s', 'mxchat'), $session_id)
],
'element' => [
'type' => 'plain_text_input',
'action_id' => 'message',
'multiline' => true,
'placeholder' => [
'type' => 'plain_text',
'text' => __('Type your message here...', 'mxchat')
]
]
]
],
'private_metadata' => $session_id
]
])
]);
//error_log('Views.open response: ' . print_r($response, true));
// Return immediate acknowledgment
return new WP_REST_Response(['ok' => true]);
}
// Handle modal submission
// Handle modal submission
if ($payload['type'] === 'view_submission') {
$session_id = $payload['view']['private_metadata'];
$message = $payload['view']['state']['values']['reply_block']['message']['value'];
// Save the message (keep the message_id but don't include in response)
$this->mxchat_save_chat_message($session_id, 'agent', $message);
// Keep the original response format for Slack
return new WP_REST_Response([
'response_action' => 'clear'
]);
}
// Default acknowledgment
return new WP_REST_Response(['ok' => true]);
}
public function mxchat_handle_agent_response(WP_REST_Request $request) {
//error_log('Received agent response request');
//error_log('Request data: ' . print_r($request->get_params(), true));
// //error_log('Raw body: ' . file_get_contents('php://input'));
// Get the data from Slack's slash command format
$command_text = $request->get_param('text');
// //error_log('Command text: ' . $command_text);
if (empty($command_text)) {
//error_log(esc_html__('Agent response error: No command text received', 'mxchat'));
return new WP_REST_Response([
'error' => esc_html__('Command text is required. Format: /reply session_id message', 'mxchat')
], 400);
}
// Split the command text into session_id and message
$parts = explode(' ', $command_text, 2);
if (count($parts) !== 2) {
//error_log('Agent response error: Invalid command format');
return new WP_REST_Response([
'error' => esc_html__('Invalid format. Use: /reply session_id message', 'mxchat')
], 400);
}
$session_id = sanitize_text_field($parts[0]);
$message = sanitize_text_field($parts[1]);
//error_log("Processing agent response - Session ID: $session_id, Message: $message");
// Save the message
$message_id = $this->mxchat_save_chat_message($session_id, 'agent', $message);
if (!$message_id) {
// //error_log('Failed to save agent message');
return new WP_REST_Response([
'error' => esc_html__('Failed to save message', 'mxchat')
], 500);
}
// Return success response in Slack's expected format
return new WP_REST_Response([
'response_type' => 'in_channel',
'text' => esc_html__("Message sent successfully to session $session_id", 'mxchat')
], 200);
}
public function mxchat_handle_switch_to_chatbot_intent($message, $user_id, $session_id) {
//error_log(esc_html__("Switching back to chatbot mode via intent.", 'mxchat'));
// Just update mode to AI
update_option("mxchat_mode_{$session_id}", 'ai');
// Initialize states
$this->fallbackResponse = ['text' => '', 'html' => '', 'images' => []];
$this->productCardHtml = '';
// Set the response message
$this->fallbackResponse['text'] = esc_html__('You are now chatting with the AI chatbot.', 'mxchat');
return true; // Intent was handled
}
public function handle_slack_messages(WP_REST_Request $request) {
// Log the incoming request for debugging
//error_log('Slack events request received: ' . $request->get_body());
$body = $request->get_body();
$data = json_decode($body, true);
// Handle Slack URL verification
if (isset($data['type']) && $data['type'] === 'url_verification') {
//error_log('Slack URL verification challenge: ' . $data['challenge']);
return new WP_REST_Response($data['challenge'], 200, ['Content-Type' => 'text/plain']);
}
// IMPORTANT: Handle Slack's event deduplication
if (isset($data['event_id'])) {
$event_id = $data['event_id'];
$processed_events = get_transient('mxchat_slack_events') ?: [];
// Check if we've already processed this event
if (in_array($event_id, $processed_events)) {
//error_log("Duplicate event detected: $event_id");
return new WP_REST_Response(['ok' => true]);
}
// Add this event to processed list
$processed_events[] = $event_id;
// Keep only last 100 events to prevent memory issues
if (count($processed_events) > 100) {
$processed_events = array_slice($processed_events, -100);
}
// Store for 1 hour
set_transient('mxchat_slack_events', $processed_events, HOUR_IN_SECONDS);
}
// Handle message events
if (isset($data['event']) && $data['event']['type'] === 'message') {
$event = $data['event'];
// Skip bot messages and messages with subtypes (like bot_message)
if (isset($event['bot_id']) || isset($event['subtype'])) {
return new WP_REST_Response(['ok' => true]);
}
// Additional check: Skip if this is a threaded reply to our confirmation
if (isset($event['thread_ts']) && $event['thread_ts'] !== $event['ts']) {
return new WP_REST_Response(['ok' => true]);
}
$channel_id = $event['channel'];
$message_text = $event['text'] ?? '';
$message_ts = $event['ts'] ?? '';
// Find session ID by looking for matching channel
global $wpdb;
$session_option = $wpdb->get_var(
$wpdb->prepare(
"SELECT option_name FROM {$wpdb->options}
WHERE option_name LIKE 'mxchat_channel_%'
AND option_value = %s",
$channel_id
)
);
if ($session_option) {
$session_id = str_replace('mxchat_channel_', '', $session_option);
// Create a unique key for this specific message
$message_key = md5($session_id . $message_ts . $message_text);
$processed_messages = get_transient('mxchat_processed_messages_' . $session_id) ?: [];
// Check if we've already processed this exact message
if (in_array($message_key, $processed_messages)) {
//error_log("Duplicate message detected for session $session_id");
return new WP_REST_Response(['ok' => true]);
}
// Add to processed messages
$processed_messages[] = $message_key;
// Keep only last 50 messages per session
if (count($processed_messages) > 50) {
$processed_messages = array_slice($processed_messages, -50);
}
set_transient('mxchat_processed_messages_' . $session_id, $processed_messages, HOUR_IN_SECONDS);
// Save the agent message
$this->mxchat_save_chat_message($session_id, 'agent', $message_text);
// Send confirmation back to Slack (only once)
$slack_bot_token = $this->options['live_agent_bot_token'] ?? '';
if (!empty($slack_bot_token)) {
// Use a transient to prevent duplicate confirmations
$confirm_key = 'mxchat_confirm_' . $message_key;
if (!get_transient($confirm_key)) {
wp_remote_post('https://slack.com/api/chat.postMessage', [
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $slack_bot_token
],
'body' => json_encode([
'channel' => $channel_id,
'text' => "✅ _Message sent to user_",
'thread_ts' => $event['ts'] // Reply in thread
])
]);
// Set transient to prevent duplicate confirmations
set_transient($confirm_key, true, 300); // 5 minutes
}
}
}
}
return new WP_REST_Response(['ok' => true]);
}
// For the word upload handler
public function mxchat_handle_word_upload() {
// Delegate to word handler
$this->word_handler->mxchat_handle_word_upload();
}
// For the word removal handler
public function mxchat_handle_word_remove() {
// Delegate to word handler
$this->word_handler->mxchat_handle_word_remove();
}
// For the word status check
public function mxchat_check_word_status() {
// Delegate to word handler
$this->word_handler->mxchat_check_word_status();
}
private function mxchat_get_user_identifier() {
return MxChat_User::mxchat_get_user_identifier();
}
private function mxchat_generate_embedding($text, $api_key) {
try {
// Get options and selected model
$options = get_option('mxchat_options');
$selected_model = $options['embedding_model'] ?? 'text-embedding-ada-002';
// Determine endpoint and API key based on model
if (strpos($selected_model, 'voyage') === 0) {
$endpoint = 'https://api.voyageai.com/v1/embeddings';
$api_key = $options['voyage_api_key'] ?? '';
// Check if Voyage API key is missing
if (empty($api_key)) {
//error_log('Voyage API key is missing');
return [
'error' => esc_html__('Voyage AI API key is not configured', 'mxchat'),
'error_code' => 'missing_voyage_api_key'
];
}
} elseif (strpos($selected_model, 'gemini-embedding') === 0) {
$endpoint = 'https://generativelanguage.googleapis.com/v1beta/models/' . $selected_model . ':embedContent';
$api_key = $options['gemini_api_key'] ?? '';
// Check if Gemini API key is missing
if (empty($api_key)) {
//error_log('Gemini API key is missing');
return [
'error' => esc_html__('Google Gemini API key is not configured', 'mxchat'),
'error_code' => 'missing_gemini_api_key'
];
}
} else {
$endpoint = 'https://api.openai.com/v1/embeddings';
// Use the passed API key for OpenAI
// Check if OpenAI API key is missing
if (empty($api_key)) {
//error_log('OpenAI API key is missing');
return [
'error' => esc_html__('OpenAI API key is not configured', 'mxchat'),
'error_code' => 'missing_openai_api_key'
];
}
}
// Check if text is empty
if (empty($text)) {
//error_log('Empty text provided for embedding generation');
return [
'error' => esc_html__('No text provided for embedding generation', 'mxchat'),
'error_code' => 'empty_embedding_text'
];
}
// Prepare request body based on provider
if (strpos($selected_model, 'gemini-embedding') === 0) {
// Gemini API format
$request_body = [
'model' => 'models/' . $selected_model,
'content' => [
'parts' => [
['text' => $text]
]
],
'outputDimensionality' => 1536
];
// Prepare headers for Gemini (API key as query parameter)
$endpoint .= '?key=' . $api_key;
$headers = [
'Content-Type' => 'application/json'
];
} else {
// OpenAI/Voyage API format
$request_body = [
'input' => $text,
'model' => $selected_model
];
// Add output_dimension for voyage-3-large
if ($selected_model === 'voyage-3-large') {
$request_body['output_dimension'] = 2048;
}
// Prepare headers for OpenAI/Voyage
$headers = [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $api_key
];
}
// Prepare request arguments
$args = [
'body' => wp_json_encode($request_body),
'headers' => $headers,
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
// Make the request
$response = wp_remote_post($endpoint, $args);
// Handle WordPress errors
if (is_wp_error($response)) {
$error_message = $response->get_error_message();
//error_log('Embedding Generation Error: ' . $error_message);
return [
'error' => esc_html__('Connection error when generating embeddings: ', 'mxchat') . esc_html($error_message),
'error_code' => 'embedding_connection_error'
];
}
// Check HTTP status code
$status_code = wp_remote_retrieve_response_code($response);
if ($status_code !== 200) {
$response_body = json_decode(wp_remote_retrieve_body($response), true);
$error_message = isset($response_body['error']['message'])
? $response_body['error']['message']
: 'HTTP Error ' . $status_code;
$error_type = isset($response_body['error']['type'])
? $response_body['error']['type']
: 'unknown';
//error_log('Embedding API HTTP Error: ' . $status_code . ' - ' . $error_message);
// Handle specific error types
switch ($error_type) {
case 'invalid_request_error':
if (strpos($error_message, 'API key') !== false) {
return [
'error' => esc_html__('Invalid API key for embedding generation. Please check your API key configuration.', 'mxchat'),
'error_code' => 'embedding_invalid_api_key'
];
}
break;
case 'authentication_error':
return [
'error' => esc_html__('Authentication failed for embedding generation. Please check your API key.', 'mxchat'),
'error_code' => 'embedding_auth_error'
];
case 'rate_limit_exceeded':
return [
'error' => esc_html__('Rate limit exceeded for embedding generation. Please try again later.', 'mxchat'),
'error_code' => 'embedding_rate_limit'
];
case 'quota_exceeded':
return [
'error' => esc_html__('API quota exceeded for embedding generation. Please check your billing details.', 'mxchat'),
'error_code' => 'embedding_quota_exceeded'
];
}
// Generic error fallback
return [
'error' => esc_html__('Embedding API error - check embedding API key.: ', 'mxchat') . esc_html($error_message),
'error_code' => 'embedding_api_error',
'status_code' => $status_code
];
}
$response_body = json_decode(wp_remote_retrieve_body($response), true);
// Handle different response formats based on provider
if (strpos($selected_model, 'gemini-embedding') === 0) {
// Gemini API response format
if (isset($response_body['embedding']['values']) && is_array($response_body['embedding']['values'])) {
return $response_body['embedding']['values'];
} else {
//error_log('Invalid Gemini embedding response: ' . wp_json_encode($response_body));
return [
'error' => esc_html__('Received invalid embedding data from the Gemini API.', 'mxchat'),
'error_code' => 'invalid_gemini_embedding_response'
];
}
} else {
// OpenAI/Voyage API response format
if (isset($response_body['data'][0]['embedding']) && is_array($response_body['data'][0]['embedding'])) {
return $response_body['data'][0]['embedding'];
} else {
//error_log('Invalid embedding response: ' . wp_json_encode($response_body));
return [
'error' => esc_html__('Received invalid embedding data from the API.', 'mxchat'),
'error_code' => 'invalid_embedding_response'
];
}
}
} catch (Exception $e) {
//error_log('Embedding Exception: ' . $e->getMessage());
return [
'error' => esc_html__('System error when generating embeddings: ', 'mxchat') . esc_html($e->getMessage()),
'error_code' => 'embedding_exception'
];
}
}
private function mxchat_find_relevant_content($user_embedding) {
//error_log('MXChat Vector Search: Starting content search...');
// Retrieve the add-on settings from the database.
$addon_options = get_option('mxchat_pinecone_addon_options', array());
// Determine whether Pinecone is enabled.
$use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1') ? 1 : 0;
//error_log('Pinecone enabled flag: ' . $use_pinecone);
if ($use_pinecone === 1) {
//error_log('MXChat Vector Search: Using Pinecone database');
return $this->find_relevant_content_pinecone($user_embedding);
} else {
//error_log('MXChat Vector Search: Using WordPress database');
return $this->find_relevant_content_wordpress($user_embedding);
}
}
private function find_relevant_content_wordpress($user_embedding) {
global $wpdb;
$system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content';
$cache_key = 'mxchat_system_prompt_embeddings';
$batch_size = 500;
// Initialize similarity analysis storage
$this->last_similarity_analysis = [
'knowledge_base_type' => 'WordPress Database',
'top_matches' => [],
'threshold_used' => 0,
'total_checked' => 0
];
// Retrieve embeddings from cache or database
$embeddings = wp_cache_get($cache_key, 'mxchat_system_prompts');
if ($embeddings === false) {
// Cache miss - load embeddings from database WITH CONTENT for testing
$embeddings = [];
$offset = 0;
do {
$query = $wpdb->prepare(
"SELECT id, embedding_vector, article_content, source_url
FROM {$system_prompt_table}
LIMIT %d OFFSET %d",
$batch_size,
$offset
);
$batch = $wpdb->get_results($query);
if (empty($batch)) {
break;
}
$embeddings = array_merge($embeddings, $batch);
$offset += $batch_size;
unset($batch);
} while (true);
if (empty($embeddings)) {
return '';
}
// Cache embeddings for future use (but note: this now includes content)
wp_cache_set($cache_key, $embeddings, 'mxchat_system_prompts', 3600);
}
// Get configuration options
$main_options = get_option('mxchat_options', []);
// Get base similarity threshold (default 75%)
$similarity_threshold = isset($main_options['similarity_threshold'])
? ((int) $main_options['similarity_threshold']) / 100
: 0.75;
$this->last_similarity_analysis['threshold_used'] = $similarity_threshold;
// Calculate similarities and build results array
$all_similarities = [];
$relevant_results = [];
foreach ($embeddings as $embedding) {
$database_embedding = $embedding->embedding_vector
? unserialize($embedding->embedding_vector, ['allowed_classes' => false])
: null;
if (is_array($database_embedding) && is_array($user_embedding)) {
$similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $database_embedding);
// Store ALL similarities for testing (top 10)
$source_display = '';
if (!empty($embedding->source_url) && $embedding->source_url !== '#') {
$source_display = $embedding->source_url;
} else {
$content_preview = strip_tags($embedding->article_content ?? '');
$content_preview = preg_replace('/\s+/', ' ', $content_preview);
$source_display = substr(trim($content_preview), 0, 50) . '...';
}
$all_similarities[] = [
'document_id' => $embedding->id,
'similarity' => $similarity,
'similarity_percentage' => round($similarity * 100, 2),
'above_threshold' => $similarity >= $similarity_threshold,
'source_display' => $source_display,
'content_preview' => substr(strip_tags($embedding->article_content ?? ''), 0, 100) . '...',
'used_for_context' => false // Initialize as false, we'll update this later
];
// Only consider results above threshold for actual content retrieval
if ($similarity >= $similarity_threshold) {
$relevant_results[] = [
'id' => $embedding->id,
'similarity' => $similarity
];
}
}
unset($database_embedding);
}
// Sort ALL similarities for testing display (highest first)
usort($all_similarities, function ($a, $b) {
return $b['similarity'] <=> $a['similarity'];
});
// Sort relevant results by similarity (highest first)
usort($relevant_results, function ($a, $b) {
return $b['similarity'] <=> $a['similarity'];
});
// Get top 5 results for actual content (standard approach)
$top_results = array_slice($relevant_results, 0, 5);
// NOW mark which documents are actually used for context
$used_document_ids = [];
foreach ($top_results as $result) {
$used_document_ids[] = $result['id'];
}
// Update the all_similarities array to mark which were actually used
foreach ($all_similarities as &$similarity_item) {
$similarity_item['used_for_context'] = in_array($similarity_item['document_id'], $used_document_ids);
}
// Store top 10 for testing panel (now with correct used_for_context flags)
$this->last_similarity_analysis['top_matches'] = array_slice($all_similarities, 0, 10);
$this->last_similarity_analysis['total_checked'] = count($embeddings);
//error_log("MxChat Testing: Stored " . count($this->last_similarity_analysis['top_matches']) . " top matches for testing");
// Initialize final content
$content = '';
// Track document IDs to avoid duplicates
$added_document_ids = [];
// Fetch and format content for each selected result
foreach ($top_results as $index => $result) {
if (in_array($result['id'], $added_document_ids)) {
continue;
}
$chunk_content = $this->fetch_content_with_product_links($result['id']);
$added_document_ids[] = $result['id'];
$content .= "## Reference " . ($index + 1) . " ##\n";
$content .= $chunk_content . "\n\n";
// PDF surrounding pages logic (unchanged)
if (strpos($chunk_content, '{"document_type":"pdf"') !== false) {
$surrounding_content = $wpdb->get_results($wpdb->prepare(
"SELECT id, article_content FROM {$system_prompt_table}
WHERE id IN (
(SELECT id FROM {$system_prompt_table} WHERE id < %d ORDER BY id DESC LIMIT 1),
(SELECT id FROM {$system_prompt_table} WHERE id > %d ORDER BY id ASC LIMIT 1)
)",
$result['id'],
$result['id']
));
if (!empty($surrounding_content[0])) {
$content .= "## Related Content ##\n";
$content .= $surrounding_content[0]->article_content . "\n\n";
$added_document_ids[] = $surrounding_content[0]->id;
}
if (!empty($surrounding_content[1])) {
$content .= "## Related Content ##\n";
$content .= $surrounding_content[1]->article_content . "\n\n";
$added_document_ids[] = $surrounding_content[1]->id;
}
}
}
// Add response guidelines
if (empty($top_results)) {
$content = "No reference information was found for this query.\n\n";
} else {
$content .= "\n## Response Guidelines ##\n" .
"You are an AI Chatbot. Answer naturally and helpfully using only the information from the references above. " .
"Be conversational and friendly, but never mention your knowledge base or training data. " .
"If you don't have specific information or are uncertain about any details, it's always " .
"better to honestly say you don't know rather than making up or guessing at answers. " .
"When information is incomplete, let them know you are unsure.";
}
return trim($content);
}
private function find_relevant_content_pinecone($user_embedding) {
$options = get_option('mxchat_pinecone_addon_options', array());
$api_key = $options['mxchat_pinecone_api_key'] ?? '';
$host = $options['mxchat_pinecone_host'] ?? '';
// Initialize similarity analysis storage
$this->last_similarity_analysis = [
'knowledge_base_type' => 'Pinecone',
'top_matches' => [],
'threshold_used' => 0,
'total_checked' => 0
];
if (empty($host) || empty($api_key)) {
return '';
}
// Get the similarity threshold from the main options
$main_options = get_option('mxchat_options', []);
$similarity_threshold = isset($main_options['similarity_threshold'])
? ((int) $main_options['similarity_threshold']) / 100
: 0.75;
$this->last_similarity_analysis['threshold_used'] = $similarity_threshold;
// Prepare the query request for Pinecone (request more for testing)
$api_endpoint = "https://{$host}/query";
$request_body = array(
'vector' => $user_embedding,
'topK' => 20, // Request more to get good testing data
'includeMetadata' => true,
'includeValues' => true
);
$response = wp_remote_post($api_endpoint, array(
'headers' => array(
'Api-Key' => $api_key,
'accept' => 'application/json',
'content-type' => 'application/json'
),
'body' => wp_json_encode($request_body),
'timeout' => 30
));
if (is_wp_error($response)) {
return '';
}
$response_code = wp_remote_retrieve_response_code($response);
if ($response_code !== 200) {
return '';
}
$results = json_decode(wp_remote_retrieve_body($response), true);
if (empty($results['matches'])) {
return '';
}
// First, determine which matches will actually be used for content
$matches_used_for_context = [];
$matches_used = 0;
foreach ($results['matches'] as $index => $match) {
// Skip if similarity is below threshold
if ($match['score'] < $similarity_threshold) {
continue;
}
// Limit to top 5 matches above threshold
if ($matches_used >= 5) {
break;
}
if (!empty($match['metadata']['text'])) {
$matches_used_for_context[] = $match['id'] ?? $index;
$matches_used++;
}
}
// Process ALL matches for testing data (top 10)
$all_matches = [];
foreach ($results['matches'] as $index => $match) {
if ($index >= 10) break; // Limit to top 10 for testing
$source_display = '';
if (!empty($match['metadata']['source_url'])) {
$source_display = $match['metadata']['source_url'];
} else {
$content_preview = strip_tags($match['metadata']['text'] ?? '');
$content_preview = preg_replace('/\s+/', ' ', $content_preview);
$source_display = substr(trim($content_preview), 0, 50) . '...';
}
$match_id = $match['id'] ?? $index;
$all_matches[] = [
'document_id' => $match_id,
'similarity' => $match['score'],
'similarity_percentage' => round($match['score'] * 100, 2),
'above_threshold' => $match['score'] >= $similarity_threshold,
'source_display' => $source_display,
'content_preview' => substr(strip_tags($match['metadata']['text'] ?? ''), 0, 100) . '...',
'used_for_context' => in_array($match_id, $matches_used_for_context) // Correct usage flag
];
}
// Store for testing panel
$this->last_similarity_analysis['top_matches'] = $all_matches;
$this->last_similarity_analysis['total_checked'] = count($results['matches']);
//error_log("MxChat Testing: Stored " . count($this->last_similarity_analysis['top_matches']) . " Pinecone matches for testing");
// Initialize the final content
$content = '';
$matches_used = 0;
// Process each match for actual content (this is the real content generation)
foreach ($results['matches'] as $index => $match) {
// Skip if similarity is below threshold
if ($match['score'] < $similarity_threshold) {
continue;
}
// Limit to top 5 matches above threshold
if ($matches_used >= 5) {
break;
}
if (!empty($match['metadata']['text'])) {
$content .= "## Reference " . ($matches_used + 1) . " ##\n";
$content .= $match['metadata']['text'] . "\n\n";
if (!empty($match['metadata']['source_url'])) {
$content .= "URL: " . $match['metadata']['source_url'] . "\n\n";
}
$matches_used++;
}
}
// Add response guidelines
if ($matches_used === 0) {
$content = "No reference information was found for this query.\n\n";
} else {
$content .= "\n## Response Guidelines ##\n" .
"You are an AI Chatbot. Answer naturally and helpfully using only the information from the references above. " .
"Be conversational and friendly, but never mention your knowledge base or training data. " .
"If you don't have specific information or are uncertain about any details, it's always " .
"better to honestly say you don't know rather than making up or guessing at answers. " .
"When information is incomplete, let them know you are unsure.";
}
return trim($content);
}
private function mxchat_find_relevant_products($user_embedding) {
//error_log('MXChat Vector Search: Starting product search...');
// Retrieve the add-on settings from the database
$addon_options = get_option('mxchat_pinecone_addon_options', array());
// Determine whether Pinecone is enabled
$use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1') ? 1 : 0;
//error_log('Pinecone enabled flag: ' . $use_pinecone);
if ($use_pinecone === 1) {
//error_log('MXChat Vector Search: Using Pinecone database for products');
return $this->find_relevant_products_pinecone($user_embedding);
} else {
//error_log('MXChat Vector Search: Using WordPress database for products');
return $this->find_relevant_products_wordpress($user_embedding);
}
}
private function find_relevant_products_wordpress($user_embedding) {
global $wpdb;
$system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content';
$cache_key = 'mxchat_system_prompt_embeddings';
$batch_size = 500;
// Original WordPress database search logic
// [Previous implementation remains the same]
$embeddings = wp_cache_get($cache_key, 'mxchat_system_prompts');
if ($embeddings === false) {
$embeddings = [];
$offset = 0;
do {
$query = $wpdb->prepare(
"SELECT id, embedding_vector
FROM {$system_prompt_table}
LIMIT %d OFFSET %d",
$batch_size,
$offset
);
$batch = $wpdb->get_results($query);
if (empty($batch)) {
break;
}
$embeddings = array_merge($embeddings, $batch);
$offset += $batch_size;
unset($batch);
} while (true);
if (empty($embeddings)) {
return '';
}
wp_cache_set($cache_key, $embeddings, 'mxchat_system_prompts', 3600);
}
$relevant_results = [];
foreach ($embeddings as $embedding) {
$database_embedding = $embedding->embedding_vector
? unserialize($embedding->embedding_vector, ['allowed_classes' => false])
: null;
if (is_array($database_embedding) && is_array($user_embedding)) {
$similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $database_embedding);
$relevant_results[] = [
'id' => $embedding->id,
'similarity' => $similarity
];
}
unset($database_embedding);
}
// Use fixed threshold for products
$similarity_threshold = 0.85;
$relevant_results = array_filter($relevant_results, function ($result) use ($similarity_threshold) {
return $result['similarity'] >= $similarity_threshold;
});
usort($relevant_results, function ($a, $b) {
return $b['similarity'] <=> $a['similarity'];
});
$top_results = array_slice($relevant_results, 0, 5);
$content = '';
foreach ($top_results as $result) {
$chunk_content = $this->fetch_content_with_product_links($result['id']);
$content .= $chunk_content . "\n\n";
}
return trim($content);
}
private function find_relevant_products_pinecone($user_embedding) {
//error_log('Starting Pinecone product search...');
$options = get_option('mxchat_pinecone_addon_options', array());
$api_key = $options['mxchat_pinecone_api_key'] ?? '';
$host = $options['mxchat_pinecone_host'] ?? '';
if (empty($host) || empty($api_key)) {
//error_log('Pinecone credentials not properly configured for product search');
return '';
}
$similarity_threshold = 0.85;
$api_endpoint = "https://{$host}/query";
$request_body = array(
'vector' => $user_embedding,
'topK' => 5,
'includeMetadata' => true,
'includeValues' => true,
'filter' => array(
'type' => 'product'
)
);
//error_log('Sending request to Pinecone with body: ' . wp_json_encode($request_body));
$response = wp_remote_post($api_endpoint, array(
'headers' => array(
'Api-Key' => $api_key,
'accept' => 'application/json',
'content-type' => 'application/json'
),
'body' => wp_json_encode($request_body),
'timeout' => 30
));
if (is_wp_error($response)) {
//error_log('Pinecone product query error: ' . $response->get_error_message());
return '';
}
$response_code = wp_remote_retrieve_response_code($response);
//error_log('Pinecone response code: ' . $response_code);
if ($response_code !== 200) {
//error_log('Pinecone API error during product search: ' . wp_remote_retrieve_body($response));
return '';
}
$results = json_decode(wp_remote_retrieve_body($response), true);
//error_log('Pinecone raw response: ' . wp_remote_retrieve_body($response));
if (empty($results['matches'])) {
//error_log('No matches found in Pinecone response');
return '';
}
$content = '';
foreach ($results['matches'] as $match) {
if ($match['score'] < $similarity_threshold) {
//error_log("Match below threshold: " . $match['score']);
continue;
}
if (!empty($match['metadata']['text'])) {
$content .= $match['metadata']['text'];
if (!empty($match['metadata']['source_url'])) {
$content .= "\n\nFor more details, check out this product: " . esc_url($match['metadata']['source_url']);
}
$content .= "\n\n";
}
}
return trim($content);
}
private function fetch_content_with_product_links($most_relevant_id) {
global $wpdb;
$system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content';
// Fetch the article content and associated product URL
$query = $wpdb->prepare("SELECT article_content, source_url FROM {$system_prompt_table} WHERE id = %d", $most_relevant_id);
$result = $wpdb->get_row($query);
if ($result) {
// Append the product link to the content if available
$content = $result->article_content;
if (!empty($result->source_url)) {
$content .= "\n\nFor more details, check out this product: " . esc_url($result->source_url);
}
return $content;
}
return null;
}
/**
* Modified streaming functions to include testing data
*/
// 1. Update the main handler to pass testing data to streaming functions
private function mxchat_generate_response($relevant_content, $api_key, $xai_api_key, $claude_api_key, $deepseek_api_key, $gemini_api_key, $conversation_history, $streaming = false, $session_id = '', $testing_data = null) {
try {
if (!$relevant_content) {
$error_response = [
'error' => esc_html__("I couldn't find relevant information on that topic.", 'mxchat'),
'error_code' => 'no_relevant_content'
];
// Add testing data to error response if available
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to no_relevant_content error");
}
return $error_response;
}
// Ensure conversation_history is an array
if (!is_array($conversation_history)) {
$conversation_history = array();
}
// Get selected model with default fallback
$selected_model = isset($this->options['model']) ? $this->options['model'] : 'gpt-4o';
// Extract model prefix to determine the provider
$model_parts = explode('-', $selected_model);
$provider = strtolower($model_parts[0]);
// Handle model selection based on provider prefix
switch ($provider) {
case 'gemini':
if (empty($gemini_api_key)) {
$error_response = [
'error' => esc_html__('Google Gemini API key is not configured', 'mxchat'),
'error_code' => 'missing_gemini_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
$response = $this->mxchat_generate_response_gemini(
$selected_model,
$gemini_api_key,
$conversation_history,
$relevant_content
);
break;
case 'claude':
if (empty($claude_api_key)) {
$error_response = [
'error' => esc_html__('Claude API key is not configured', 'mxchat'),
'error_code' => 'missing_claude_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
if ($streaming) {
return $this->mxchat_generate_response_claude_stream(
$selected_model,
$claude_api_key,
$conversation_history,
$relevant_content,
$session_id,
$testing_data // Pass testing data
);
} else {
$response = $this->mxchat_generate_response_claude(
$selected_model,
$claude_api_key,
$conversation_history,
$relevant_content
);
}
break;
case 'grok':
if (empty($xai_api_key)) {
$error_response = [
'error' => esc_html__('X.AI API key is not configured', 'mxchat'),
'error_code' => 'missing_xai_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
$response = $this->mxchat_generate_response_xai(
$selected_model,
$xai_api_key,
$conversation_history,
$relevant_content
);
break;
case 'deepseek':
if (empty($deepseek_api_key)) {
$error_response = [
'error' => esc_html__('DeepSeek API key is not configured', 'mxchat'),
'error_code' => 'missing_deepseek_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
$response = $this->mxchat_generate_response_deepseek(
$selected_model,
$deepseek_api_key,
$conversation_history,
$relevant_content
);
break;
case 'gpt':
case 'o1':
if (empty($api_key)) {
$error_response = [
'error' => esc_html__('OpenAI API key is not configured', 'mxchat'),
'error_code' => 'missing_openai_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
if ($streaming) {
return $this->mxchat_generate_response_openai_stream(
$selected_model,
$api_key,
$conversation_history,
$relevant_content,
$session_id,
$testing_data // Pass testing data
);
} else {
$response = $this->mxchat_generate_response_openai(
$selected_model,
$api_key,
$conversation_history,
$relevant_content
);
}
break;
default:
// Default to OpenAI for custom models or unrecognized prefixes
if (empty($api_key)) {
$error_response = [
'error' => esc_html__('OpenAI API key is not configured', 'mxchat'),
'error_code' => 'missing_openai_api_key'
];
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
}
return $error_response;
}
if ($streaming) {
return $this->mxchat_generate_response_openai_stream(
$selected_model,
$api_key,
$conversation_history,
$relevant_content,
$session_id,
$testing_data // Pass testing data
);
} else {
$response = $this->mxchat_generate_response_openai(
$selected_model,
$api_key,
$conversation_history,
$relevant_content
);
}
break;
}
// Check if the response is an error array from the provider-specific function
if (is_array($response) && isset($response['error'])) {
// Add testing data to error response if available
if ($testing_data !== null) {
$response['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to provider error response");
}
return $response; // Pass through the error with testing data
}
// For successful non-streaming responses, we don't add testing data here
// because it will be added in the main handler
return $response;
} catch (Exception $e) {
//error_log('MXChat Error: ' . $e->getMessage());
$error_response = [
'error' => sprintf(esc_html__('An error occurred: %s', 'mxchat'), esc_html($e->getMessage())),
'error_code' => 'system_exception',
'exception_details' => $e->getMessage()
];
// Add testing data to exception response if available
if ($testing_data !== null) {
$error_response['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to exception response");
}
return $error_response;
}
}
// 2. Update Claude streaming function
private function mxchat_generate_response_claude_stream($selected_model, $claude_api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) {
try {
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Ensure conversation_history is an array
if (!is_array($conversation_history)) {
$conversation_history = array();
}
// Clean and validate conversation history
foreach ($conversation_history as &$message) {
// Convert bot and agent roles to assistant
if ($message['role'] === 'bot' || $message['role'] === 'agent') {
$message['role'] = 'assistant';
}
// Remove unsupported roles - Claude only supports 'assistant' and 'user'
if (!in_array($message['role'], ['assistant', 'user'])) {
$message['role'] = 'user';
}
// Ensure content field exists
if (!isset($message['content']) || empty($message['content'])) {
$message['content'] = '';
}
// Remove any unsupported fields
$message = array_intersect_key($message, array_flip(['role', 'content']));
}
// Add relevant content as the latest user message
$conversation_history[] = [
'role' => 'user',
'content' => $relevant_content
];
// Prepare the request body with stream: true
$body = json_encode([
'model' => $selected_model,
'messages' => $conversation_history,
'max_tokens' => 1000,
'temperature' => 0.8,
'system' => $system_prompt_instructions,
'stream' => true
]);
// Check if we can actually stream (headers not sent, etc.)
if (headers_sent() || !function_exists('curl_init')) {
// Fallback to regular response with testing data
//error_log("MxChat: Streaming not possible, falling back to regular response");
$regular_response = $this->mxchat_generate_response_claude(
$selected_model,
$claude_api_key,
array_slice($conversation_history, 0, -1), // Remove the added content
$relevant_content
);
// Return as JSON with testing data
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to Claude fallback response");
}
// Clear any streaming headers and send JSON
if (headers_sent() === false) {
header('Content-Type: application/json');
}
echo json_encode($response_data);
return true; // Indicate we handled the response
}
// Use cURL for streaming support
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.anthropic.com/v1/messages');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, false);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, $body);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
'Content-Type: application/json',
'x-api-key: ' . $claude_api_key,
'anthropic-version: 2023-06-01'
));
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true);
curl_setopt($ch, CURLOPT_TIMEOUT, 60);
$full_response = ''; // Accumulate full response for saving
$stream_started = false;
// Buffer control for real-time streaming
curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, $testing_data) {
// Send testing data as the first event if available
if (!$stream_started && $testing_data !== null) {
echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n";
flush();
$stream_started = true;
//error_log("MxChat Testing: Sent testing data in Claude stream");
}
// Process each chunk of data
$lines = explode("\n", $data);
foreach ($lines as $line) {
if (trim($line) === '') {
continue;
}
// Claude uses event: and data: format
if (strpos($line, 'event: ') === 0) {
// Store the event type for the next data line
continue;
}
if (strpos($line, 'data: ') === 0) {
$json_str = substr($line, 6); // Remove 'data: ' prefix
$json = json_decode($json_str, true);
if (json_last_error() !== JSON_ERROR_NONE) {
continue;
}
// Handle different event types
if (isset($json['type'])) {
switch ($json['type']) {
case 'content_block_delta':
if (isset($json['delta']['text'])) {
$content = $json['delta']['text'];
$full_response .= $content; // Accumulate
// Send as SSE format compatible with your frontend
echo "data: " . json_encode(['content' => $content]) . "\n\n";
flush();
}
break;
case 'message_stop':
echo "data: [DONE]\n\n";
flush();
break;
case 'error':
echo "data: " . json_encode(['error' => $json['error']['message'] ?? 'Unknown error']) . "\n\n";
flush();
break;
}
}
}
}
return strlen($data);
});
$response = curl_exec($ch);
$http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
if (curl_errno($ch)) {
curl_close($ch);
throw new Exception('cURL Error: ' . curl_error($ch));
}
curl_close($ch);
if ($http_code !== 200) {
// Fallback to regular response
//error_log("MxChat: Claude streaming failed with HTTP $http_code, falling back");
$regular_response = $this->mxchat_generate_response_claude(
$selected_model,
$claude_api_key,
array_slice($conversation_history, 0, -1), // Remove the added content
$relevant_content
);
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to Claude error fallback");
}
header('Content-Type: application/json');
echo json_encode($response_data);
return true;
}
// Save the complete response to maintain chat persistence
if (!empty($full_response) && !empty($session_id)) {
$this->mxchat_save_chat_message($session_id, 'bot', $full_response);
}
return true; // Indicate streaming completed successfully
} catch (Exception $e) {
//error_log("MxChat Claude streaming exception: " . $e->getMessage());
// Fallback to regular response on exception
$regular_response = $this->mxchat_generate_response_claude(
$selected_model,
$claude_api_key,
$conversation_history,
$relevant_content
);
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to Claude exception fallback");
}
header('Content-Type: application/json');
echo json_encode($response_data);
return true;
}
}
// 3. Update OpenAI streaming function similarly
private function mxchat_generate_response_openai_stream($selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) {
try {
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Ensure conversation_history is an array
if (!is_array($conversation_history)) {
$conversation_history = array();
}
// Format conversation history for OpenAI
$formatted_conversation = array();
$formatted_conversation[] = array(
'role' => 'system',
'content' => $system_prompt_instructions . " " . $relevant_content
);
foreach ($conversation_history as $message) {
if (is_array($message) && isset($message['role']) && isset($message['content'])) {
$role = $message['role'];
if ($role === 'bot' || $role === 'agent') {
$role = 'assistant';
}
if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) {
$role = 'user';
}
$formatted_conversation[] = array(
'role' => $role,
'content' => $message['content']
);
}
}
// Check if we can actually stream
if (headers_sent() || !function_exists('curl_init')) {
// Fallback to regular response with testing data
//error_log("MxChat: OpenAI streaming not possible, falling back to regular response");
$regular_response = $this->mxchat_generate_response_openai(
$selected_model,
$api_key,
$conversation_history,
$relevant_content
);
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to OpenAI fallback response");
}
header('Content-Type: application/json');
echo json_encode($response_data);
return true;
}
// Prepare the request body with stream: true
$body = json_encode([
'model' => $selected_model,
'messages' => $formatted_conversation,
'temperature' => 0.8,
'stream' => true
]);
// Use cURL for streaming support
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.openai.com/v1/chat/completions');
curl_setopt($ch, CURLOPT_RETURNTRANSFER, false);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, $body);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
'Content-Type: application/json',
'Authorization: Bearer ' . $api_key
));
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true);
curl_setopt($ch, CURLOPT_TIMEOUT, 60);
$full_response = ''; // Accumulate full response for saving
$stream_started = false;
// Buffer control for real-time streaming
curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, $testing_data) {
// Send testing data as the first event if available
if (!$stream_started && $testing_data !== null) {
echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n";
flush();
$stream_started = true;
//error_log("MxChat Testing: Sent testing data in OpenAI stream");
}
// Process each chunk of data
$lines = explode("\n", $data);
foreach ($lines as $line) {
if (trim($line) === '' || strpos($line, 'data: ') !== 0) {
continue;
}
$json_str = substr($line, 6); // Remove 'data: ' prefix
if ($json_str === '[DONE]') {
echo "data: [DONE]\n\n";
flush();
continue;
}
$json = json_decode($json_str, true);
if (isset($json['choices'][0]['delta']['content'])) {
$content = $json['choices'][0]['delta']['content'];
$full_response .= $content; // Accumulate
// Send as SSE format
echo "data: " . json_encode(['content' => $content]) . "\n\n";
flush();
}
}
return strlen($data);
});
$response = curl_exec($ch);
$http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
if (curl_errno($ch) || $http_code !== 200) {
curl_close($ch);
// Fallback to regular response
//error_log("MxChat: OpenAI streaming failed, falling back");
$regular_response = $this->mxchat_generate_response_openai(
$selected_model,
$api_key,
$conversation_history,
$relevant_content
);
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to OpenAI error fallback");
}
header('Content-Type: application/json');
echo json_encode($response_data);
return true;
}
curl_close($ch);
// Save the complete response to maintain chat persistence
if (!empty($full_response) && !empty($session_id)) {
$this->mxchat_save_chat_message($session_id, 'bot', $full_response);
}
return true; // Indicate streaming completed successfully
} catch (Exception $e) {
//error_log("MxChat OpenAI streaming exception: " . $e->getMessage());
// Fallback to regular response
$regular_response = $this->mxchat_generate_response_openai(
$selected_model,
$api_key,
$conversation_history,
$relevant_content
);
$response_data = [
'text' => $regular_response,
'html' => '',
'session_id' => $session_id
];
if ($testing_data !== null) {
$response_data['testing_data'] = $testing_data;
//error_log("MxChat Testing: Added testing data to OpenAI exception fallback");
}
header('Content-Type: application/json');
echo json_encode($response_data);
return true;
}
}
private function mxchat_generate_response_claude($selected_model, $claude_api_key, $conversation_history, $relevant_content) {
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Clean and validate conversation history
foreach ($conversation_history as &$message) {
// Convert bot and agent roles to assistant
if ($message['role'] === 'bot' || $message['role'] === 'agent') {
$message['role'] = 'assistant';
}
// Remove unsupported roles - Claude only supports 'assistant' and 'user'
if (!in_array($message['role'], ['assistant', 'user'])) {
$message['role'] = 'user';
}
// Ensure content field exists
if (!isset($message['content']) || empty($message['content'])) {
$message['content'] = '';
}
// Remove any unsupported fields
$message = array_intersect_key($message, array_flip(['role', 'content']));
}
// Add relevant content as the latest user message
$conversation_history[] = [
'role' => 'user',
'content' => $relevant_content
];
// Build request body
$body = json_encode([
'model' => $selected_model,
'max_tokens' => 1000,
'temperature' => 0.8,
'messages' => $conversation_history,
'system' => $system_prompt_instructions
]);
// Set up API request
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
'x-api-key' => $claude_api_key,
'anthropic-version' => '2023-06-01'
],
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
// Make API request
$response = wp_remote_post('https://api.anthropic.com/v1/messages', $args);
// Check for WordPress errors
if (is_wp_error($response)) {
//error_log("Claude API request error: " . $response->get_error_message());
return "Sorry, there was an error connecting to the API.";
}
// Check HTTP response code
$http_code = wp_remote_retrieve_response_code($response);
if ($http_code !== 200) {
$error_body = wp_remote_retrieve_body($response);
//error_log("Claude API HTTP error: " . $http_code . " - " . $error_body);
// Try to extract error message from response
$error_data = json_decode($error_body, true);
$error_message = isset($error_data['error']['message']) ?
$error_data['error']['message'] :
"HTTP error " . $http_code;
return "Sorry, the API returned an error: " . $error_message;
}
// Parse response
$response_body = json_decode(wp_remote_retrieve_body($response), true);
// Check for JSON decode errors
if (json_last_error() !== JSON_ERROR_NONE) {
//error_log("Claude API JSON decode error: " . json_last_error_msg());
return "Sorry, there was an error processing the API response.";
}
// Extract and validate response content
if (isset($response_body['content']) &&
is_array($response_body['content']) &&
!empty($response_body['content']) &&
isset($response_body['content'][0]['text'])) {
return trim($response_body['content'][0]['text']);
}
// Log unexpected response format
//error_log("Claude API unexpected response format: " . print_r($response_body, true));
return "Sorry, I received an unexpected response format from the API.";
}
private function mxchat_generate_response_openai($selected_model, $api_key, $conversation_history, $relevant_content) {
try {
// Ensure conversation_history is an array
if (!is_array($conversation_history)) {
$conversation_history = array();
}
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Create a new array for the formatted conversation
$formatted_conversation = array();
// Add system message first
$formatted_conversation[] = array(
'role' => 'system',
'content' => $system_prompt_instructions . " " . $relevant_content
);
// Add the rest of the conversation history
foreach ($conversation_history as $message) {
if (is_array($message) && isset($message['role']) && isset($message['content'])) {
$role = $message['role'];
// Convert roles to supported format
if ($role === 'bot' || $role === 'agent') {
$role = 'assistant';
}
if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) {
$role = 'user';
}
$formatted_conversation[] = array(
'role' => $role,
'content' => $message['content']
);
}
}
$body = json_encode([
'model' => $selected_model,
'messages' => $formatted_conversation,
'temperature' => 0.8,
'stream' => false
]);
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $api_key,
],
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
$response = wp_remote_post('https://api.openai.com/v1/chat/completions', $args);
if (is_wp_error($response)) {
$error_message = $response->get_error_message();
//error_log('OpenAI API Error: ' . $error_message);
return [
'error' => esc_html__('Connection error when contacting OpenAI: ', 'mxchat') . esc_html($error_message),
'error_code' => 'openai_connection_error',
'provider' => 'openai'
];
}
$status_code = wp_remote_retrieve_response_code($response);
if ($status_code !== 200) {
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
$error_message = isset($decoded_response['error']['message'])
? $decoded_response['error']['message']
: 'HTTP Error ' . $status_code;
$error_type = isset($decoded_response['error']['type'])
? $decoded_response['error']['type']
: 'unknown';
//error_log('OpenAI API HTTP Error: ' . $status_code . ' - ' . $error_message);
// Handle specific error types
switch ($error_type) {
case 'invalid_request_error':
if (strpos($error_message, 'API key') !== false) {
return [
'error' => esc_html__('Invalid OpenAI API key. Please check your API key configuration.', 'mxchat'),
'error_code' => 'openai_invalid_api_key',
'provider' => 'openai'
];
}
break;
case 'authentication_error':
return [
'error' => esc_html__('Authentication failed with OpenAI. Please check your API key.', 'mxchat'),
'error_code' => 'openai_auth_error',
'provider' => 'openai'
];
case 'rate_limit_exceeded':
return [
'error' => esc_html__('OpenAI rate limit exceeded. Please try again later.', 'mxchat'),
'error_code' => 'openai_rate_limit',
'provider' => 'openai'
];
case 'quota_exceeded':
return [
'error' => esc_html__('OpenAI API quota exceeded. Please check your billing details.', 'mxchat'),
'error_code' => 'openai_quota_exceeded',
'provider' => 'openai'
];
}
// Generic error fallback
return [
'error' => esc_html__('OpenAI API error: ', 'mxchat') . esc_html($error_message),
'error_code' => 'openai_api_error',
'provider' => 'openai',
'status_code' => $status_code
];
}
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
if (isset($decoded_response['choices'][0]['message']['content'])) {
return trim($decoded_response['choices'][0]['message']['content']);
} else {
//error_log('OpenAI API Response Format Error: ' . print_r($decoded_response, true));
return [
'error' => esc_html__('Unexpected response format from OpenAI.', 'mxchat'),
'error_code' => 'openai_response_format_error',
'provider' => 'openai'
];
}
} catch (Exception $e) {
//error_log('OpenAI Exception: ' . $e->getMessage());
return [
'error' => esc_html__('System error when processing OpenAI request: ', 'mxchat') . esc_html($e->getMessage()),
'error_code' => 'openai_exception',
'provider' => 'openai'
];
}
}
private function mxchat_generate_response_deepseek($selected_model, $deepseek_api_key, $conversation_history, $relevant_content) {
try {
// Ensure conversation_history is an array
if (!is_array($conversation_history)) {
$conversation_history = array();
}
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Create a new array for the formatted conversation
$formatted_conversation = array();
// Add system message first
$formatted_conversation[] = array(
'role' => 'system',
'content' => $system_prompt_instructions . " " . $relevant_content
);
// Add the rest of the conversation history
foreach ($conversation_history as $message) {
if (is_array($message) && isset($message['role']) && isset($message['content'])) {
$role = $message['role'];
// Convert roles to supported format
if ($role === 'bot' || $role === 'agent') {
$role = 'assistant';
}
if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) {
$role = 'user';
}
$formatted_conversation[] = array(
'role' => $role,
'content' => $message['content']
);
}
}
$body = json_encode([
'model' => $selected_model,
'messages' => $formatted_conversation,
'temperature' => 0.8,
'stream' => false
]);
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $deepseek_api_key,
],
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
$response = wp_remote_post('https://api.deepseek.com/v1/chat/completions', $args);
if (is_wp_error($response)) {
$error_message = $response->get_error_message();
//error_log('DeepSeek API Error: ' . $error_message);
return [
'error' => esc_html__('Connection error when contacting DeepSeek: ', 'mxchat') . esc_html($error_message),
'error_code' => 'deepseek_connection_error',
'provider' => 'deepseek'
];
}
$status_code = wp_remote_retrieve_response_code($response);
if ($status_code !== 200) {
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
$error_message = isset($decoded_response['error']['message'])
? $decoded_response['error']['message']
: 'HTTP Error ' . $status_code;
$error_type = isset($decoded_response['error']['type'])
? $decoded_response['error']['type']
: 'unknown';
//error_log('DeepSeek API HTTP Error: ' . $status_code . ' - ' . $error_message);
// Handle specific error types
switch ($status_code) {
case 401:
return [
'error' => esc_html__('Authentication failed with DeepSeek. Please check your API key.', 'mxchat'),
'error_code' => 'deepseek_auth_error',
'provider' => 'deepseek'
];
case 400:
if (strpos($error_message, 'API key') !== false) {
return [
'error' => esc_html__('Invalid DeepSeek API key. Please check your API key configuration.', 'mxchat'),
'error_code' => 'deepseek_invalid_api_key',
'provider' => 'deepseek'
];
}
break;
case 429:
if (strpos($error_message, 'quota') !== false) {
return [
'error' => esc_html__('DeepSeek API quota exceeded. Please check your billing details.', 'mxchat'),
'error_code' => 'deepseek_quota_exceeded',
'provider' => 'deepseek'
];
} else {
return [
'error' => esc_html__('DeepSeek rate limit exceeded. Please try again later.', 'mxchat'),
'error_code' => 'deepseek_rate_limit',
'provider' => 'deepseek'
];
}
case 500:
case 502:
case 503:
case 504:
return [
'error' => esc_html__('DeepSeek service is currently unavailable. Please try again later.', 'mxchat'),
'error_code' => 'deepseek_service_unavailable',
'provider' => 'deepseek'
];
}
// Generic error fallback
return [
'error' => esc_html__('DeepSeek API error: ', 'mxchat') . esc_html($error_message),
'error_code' => 'deepseek_api_error',
'provider' => 'deepseek',
'status_code' => $status_code
];
}
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
if (isset($decoded_response['choices'][0]['message']['content'])) {
return trim($decoded_response['choices'][0]['message']['content']);
} else {
//error_log('DeepSeek API Response Format Error: ' . print_r($decoded_response, true));
return [
'error' => esc_html__('Unexpected response format from DeepSeek.', 'mxchat'),
'error_code' => 'deepseek_response_format_error',
'provider' => 'deepseek'
];
}
} catch (Exception $e) {
//error_log('DeepSeek Exception: ' . $e->getMessage());
return [
'error' => esc_html__('System error when processing DeepSeek request: ', 'mxchat') . esc_html($e->getMessage()),
'error_code' => 'deepseek_exception',
'provider' => 'deepseek'
];
}
}
private function mxchat_generate_response_xai($selected_model, $xai_api_key, $conversation_history, $relevant_content) {
try {
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Add system prompt to relevant content
$content_with_instructions = $system_prompt_instructions . " " . $relevant_content;
// Prepend system instructions to the conversation history
array_unshift($conversation_history, [
'role' => 'system',
'content' => "Here are your instructions: " . $content_with_instructions
]);
// Ensure consistency: Replace 'bot' and 'agent' roles with supported values
foreach ($conversation_history as &$message) {
if ($message['role'] === 'bot') {
$message['role'] = 'assistant';
} elseif ($message['role'] === 'agent') {
// Tag the message as coming from a live agent
$message['role'] = 'assistant';
if (!isset($message['metadata'])) {
$message['metadata'] = ['source' => 'live_agent'];
}
}
// Ensure all roles are valid
if (!in_array($message['role'], ['system', 'assistant', 'user', 'function', 'tool'])) {
$message['role'] = 'user'; // Default to 'user'
}
}
// Build the request body
$body = json_encode([
'model' => $selected_model,
'messages' => $conversation_history,
'temperature' => 0.8,
'stream' => false
]);
// Set up the API request
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
'Authorization' => 'Bearer ' . $xai_api_key,
],
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
// Make the API request
$response = wp_remote_post('https://api.x.ai/v1/chat/completions', $args);
// Process the response
if (is_wp_error($response)) {
$error_message = $response->get_error_message();
//error_log('X.AI API Error: ' . $error_message);
return [
'error' => esc_html__('Connection error when contacting X.AI: ', 'mxchat') . esc_html($error_message),
'error_code' => 'xai_connection_error',
'provider' => 'xai'
];
}
$status_code = wp_remote_retrieve_response_code($response);
if ($status_code !== 200) {
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
// Log the full response for debugging
//error_log('X.AI Error Response: ' . print_r($decoded_response, true));
// Extract error message from X.AI's specific format
$error_message = '';
// Check for direct error string (as seen in your logs)
if (isset($decoded_response['error']) && is_string($decoded_response['error'])) {
$error_message = $decoded_response['error'];
}
// Check for nested error object (OpenAI style)
elseif (isset($decoded_response['error']['message'])) {
$error_message = $decoded_response['error']['message'];
}
// Check for top-level message
elseif (isset($decoded_response['message'])) {
$error_message = $decoded_response['message'];
}
// Fallback
else {
$error_message = 'HTTP Error ' . $status_code;
}
//error_log('X.AI API HTTP Error: ' . $status_code . ' - ' . $error_message);
// Check for API key errors using string matching
if (stripos($error_message, 'api key') !== false ||
stripos($error_message, 'incorrect api key') !== false ||
stripos($error_message, 'invalid api key') !== false) {
return [
'error' => esc_html__('Invalid X.AI API key. Please check your API key configuration.', 'mxchat'),
'error_code' => 'xai_invalid_api_key',
'provider' => 'xai'
];
}
// Authentication errors
if ($status_code === 401 || $status_code === 403 ||
stripos($error_message, 'auth') !== false) {
return [
'error' => esc_html__('Authentication failed with X.AI. Please check your API key.', 'mxchat'),
'error_code' => 'xai_auth_error',
'provider' => 'xai'
];
}
// Model errors
if (stripos($error_message, 'model') !== false) {
return [
'error' => esc_html__('Invalid model specified for X.AI. Please check your model configuration.', 'mxchat'),
'error_code' => 'xai_invalid_model',
'provider' => 'xai'
];
}
// Rate limit errors
if ($status_code === 429 ||
stripos($error_message, 'rate') !== false ||
stripos($error_message, 'limit') !== false) {
return [
'error' => esc_html__('X.AI rate limit exceeded. Please try again later.', 'mxchat'),
'error_code' => 'xai_rate_limit',
'provider' => 'xai'
];
}
// Quota errors
if (stripos($error_message, 'quota') !== false ||
stripos($error_message, 'billing') !== false) {
return [
'error' => esc_html__('X.AI API quota exceeded. Please check your billing details.', 'mxchat'),
'error_code' => 'xai_quota_exceeded',
'provider' => 'xai'
];
}
// Server errors
if ($status_code >= 500) {
return [
'error' => esc_html__('X.AI service is currently unavailable. Please try again later.', 'mxchat'),
'error_code' => 'xai_service_unavailable',
'provider' => 'xai'
];
}
// Generic error fallback with the actual error message
return [
'error' => esc_html__('X.AI API error: ', 'mxchat') . esc_html($error_message),
'error_code' => 'xai_api_error',
'provider' => 'xai',
'status_code' => $status_code
];
}
$response_body = wp_remote_retrieve_body($response);
$decoded_response = json_decode($response_body, true);
if (isset($decoded_response['choices'][0]['message']['content'])) {
return trim($decoded_response['choices'][0]['message']['content']);
} else {
//error_log('X.AI API Response Format Error: ' . print_r($decoded_response, true));
return [
'error' => esc_html__('Unexpected response format from X.AI.', 'mxchat'),
'error_code' => 'xai_response_format_error',
'provider' => 'xai'
];
}
} catch (Exception $e) {
//error_log('X.AI Exception: ' . $e->getMessage());
return [
'error' => esc_html__('System error when processing X.AI request: ', 'mxchat') . esc_html($e->getMessage()),
'error_code' => 'xai_exception',
'provider' => 'xai'
];
}
}
private function mxchat_generate_response_gemini($selected_model, $gemini_api_key, $conversation_history, $relevant_content) {
// Get system prompt instructions from options
$system_prompt_instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : '';
// Add system prompt to relevant content
$content_with_instructions = $system_prompt_instructions . " " . $relevant_content;
// Format messages for Gemini API
$formatted_messages = [];
// Add system message as the first user message with role prefix
// Note: Gemini doesn't have a dedicated system role, so we use a prefixed user message
$formatted_messages[] = [
'role' => 'user',
'parts' => [
['text' => "[System Instructions] " . $content_with_instructions]
]
];
// Add model response to acknowledge system instructions
$formatted_messages[] = [
'role' => 'model',
'parts' => [
['text' => "I understand and will follow these instructions."]
]
];
// Process the rest of the conversation history
$current_role = null;
$current_parts = [];
foreach ($conversation_history as $message) {
// Skip the first system message as we already handled it
if ($message['role'] === 'system') {
continue;
}
// Map roles to Gemini format
$gemini_role = '';
if ($message['role'] === 'user') {
$gemini_role = 'user';
} else if (in_array($message['role'], ['assistant', 'bot', 'agent'])) {
$gemini_role = 'model';
} else {
// Skip unsupported roles
continue;
}
// If we have a new role, add the previous message
if ($current_role !== null && $current_role !== $gemini_role && !empty($current_parts)) {
$formatted_messages[] = [
'role' => $current_role,
'parts' => $current_parts
];
$current_parts = [];
}
// Set current role and add text to parts
$current_role = $gemini_role;
$current_parts[] = ['text' => $message['content']];
}
// Add the last message if there's content
if ($current_role !== null && !empty($current_parts)) {
$formatted_messages[] = [
'role' => $current_role,
'parts' => $current_parts
];
}
// Build the request body
$body = json_encode([
'contents' => $formatted_messages,
'generationConfig' => [
'temperature' => 0.7,
'topP' => 0.95,
'topK' => 40,
'maxOutputTokens' => 8192,
],
'safetySettings' => [
[
'category' => 'HARM_CATEGORY_HARASSMENT',
'threshold' => 'BLOCK_MEDIUM_AND_ABOVE'
],
[
'category' => 'HARM_CATEGORY_HATE_SPEECH',
'threshold' => 'BLOCK_MEDIUM_AND_ABOVE'
],
[
'category' => 'HARM_CATEGORY_SEXUALLY_EXPLICIT',
'threshold' => 'BLOCK_MEDIUM_AND_ABOVE'
],
[
'category' => 'HARM_CATEGORY_DANGEROUS_CONTENT',
'threshold' => 'BLOCK_MEDIUM_AND_ABOVE'
]
]
]);
// Prepare the API endpoint
$api_endpoint = 'https://generativelanguage.googleapis.com/v1/models/' . $selected_model . ':generateContent?key=' . $gemini_api_key;
// Set up the API request
$args = [
'body' => $body,
'headers' => [
'Content-Type' => 'application/json',
],
'timeout' => 60,
'redirection' => 5,
'blocking' => true,
'httpversion' => '1.0',
'sslverify' => true,
];
// Make the API request
$response = wp_remote_post($api_endpoint, $args);
// Process the response
if (is_wp_error($response)) {
return "Sorry, there was an error processing your request: " . $response->get_error_message();
}
$response_body = json_decode(wp_remote_retrieve_body($response), true);
// Handle potential errors in the response
if (isset($response_body['error'])) {
//error_log('Gemini API Error: ' . json_encode($response_body['error']));
return "Sorry, there was an error with the Gemini API: " .
(isset($response_body['error']['message']) ? $response_body['error']['message'] : 'Unknown error');
}
// Extract the response text
if (isset($response_body['candidates'][0]['content']['parts'][0]['text'])) {
return trim($response_body['candidates'][0]['content']['parts'][0]['text']);
} else {
//error_log('Unexpected Gemini API response format: ' . json_encode($response_body));
return "Sorry, I couldn't process that request. The response format was unexpected.";
}
}
public function mxchat_dismiss_pre_chat_message() {
// Get and sanitize the user identifier
$user_id = $this->mxchat_get_user_identifier();
$user_id = sanitize_key($user_id);
// Set a transient to track that the user has dismissed the pre-chat message
$transient_key = 'mxchat_pre_chat_message_dismissed_' . $user_id;
set_transient($transient_key, true, DAY_IN_SECONDS);
wp_send_json_success();
}
public function mxchat_check_pre_chat_message_status() {
// Get and sanitize the user identifier
$user_id = $this->mxchat_get_user_identifier();
$user_id = sanitize_key($user_id);
// Check if the transient exists (i.e., if the message was dismissed)
$transient_key = 'mxchat_pre_chat_message_dismissed_' . $user_id;
$dismissed = get_transient($transient_key);
// Log the result to see if it's being set correctly
//error_log("Check pre-chat message dismissed for $user_id: " . ($dismissed ? 'Yes' : 'No'));
if ($dismissed) {
wp_send_json_success(['dismissed' => true]);
} else {
wp_send_json_success(['dismissed' => false]);
}
wp_die();
}
private function mxchat_calculate_cosine_similarity($vectorA, $vectorB) {
if (!is_array($vectorA) || !is_array($vectorB) || empty($vectorA) || empty($vectorB)) {
return 0;
}
$dotProduct = array_sum(array_map(function ($a, $b) {
return $a * $b;
}, $vectorA, $vectorB));
$normA = sqrt(array_sum(array_map(function ($a) {
return $a * $a;
}, $vectorA)));
$normB = sqrt(array_sum(array_map(function ($b) {
return $b * $b;
}, $vectorB)));
if ($normA == 0 || $normB == 0) {
return 0;
}
return $dotProduct / ($normA * $normB);
}
public function mxchat_enqueue_scripts_styles() {
// Define version numbers for the styles and scripts
$chat_style_version = '2.2.6';
$chat_script_version = '2.2.6';
// Enqueue the script
wp_enqueue_script(
'mxchat-chat-js',
plugin_dir_url(__FILE__) . '../js/chat-script.js',
array('jquery'),
$chat_script_version,
true
);
// Enqueue the CSS
wp_enqueue_style(
'mxchat-chat-css',
plugin_dir_url(__FILE__) . '../css/chat-style.css',
array(),
$chat_style_version
);
// Fetch options from the database
$this->options = get_option('mxchat_options');
$prompts_options = get_option('mxchat_prompts_options', array());
// Prepare settings for JavaScript
$style_settings = array(
'ajax_url' => admin_url('admin-ajax.php'),
'nonce' => wp_create_nonce('mxchat_chat_nonce'),
'model' => isset($this->options['model']) ? $this->options['model'] : 'gpt-4o',
'enable_streaming_toggle' => isset($this->options['enable_streaming_toggle']) ? $this->options['enable_streaming_toggle'] : 'on', // ADD THIS LINE
'link_target_toggle' => $this->options['link_target_toggle'] ?? 'off',
'rate_limit_message' => $this->options['rate_limit_message'] ?? 'Rate limit exceeded. Please try again later.',
'complianz_toggle' => isset($this->options['complianz_toggle']) && $this->options['complianz_toggle'] === 'on',
'user_message_bg_color' => $this->options['user_message_bg_color'] ?? '#fff',
'user_message_font_color' => $this->options['user_message_font_color'] ?? '#212121',
'bot_message_bg_color' => $this->options['bot_message_bg_color'] ?? '#212121',
'bot_message_font_color' => $this->options['bot_message_font_color'] ?? '#fff',
'top_bar_bg_color' => $this->options['top_bar_bg_color'] ?? '#212121',
'send_button_font_color' => $this->options['send_button_font_color'] ?? '#212121',
'close_button_color' => $this->options['close_button_color'] ?? '#fff',
'chatbot_background_color' => $this->options['chatbot_background_color'] ?? '#212121',
'chatbot_bg_color' => $this->options['chatbot_bg_color'] ?? '#fff',
'icon_color' => $this->options['icon_color'] ?? '#fff',
'chat_input_font_color' => $this->options['chat_input_font_color'] ?? '#212121',
'chat_persistence_toggle' => $this->options['chat_persistence_toggle'] ?? 'off',
'appendWidgetToBody' => $this->options['append_to_body'] ?? 'off',
'live_agent_message_bg_color' => $this->options['live_agent_message_bg_color'] ?? '#ffffff',
'live_agent_message_font_color' => $this->options['live_agent_message_font_color'] ?? '#333333',
'chat_toolbar_toggle' => $this->options['chat_toolbar_toggle'] ?? 'off',
'mode_indicator_bg_color' => $this->options['mode_indicator_bg_color'] ?? '#767676',
'mode_indicator_font_color' => $this->options['mode_indicator_font_color'] ?? '#ffffff',
'toolbar_icon_color' => $this->options['toolbar_icon_color'] ?? '#212121',
'use_pinecone' => $prompts_options['mxchat_use_pinecone'] ?? '0',
'pinecone_enabled' => isset($prompts_options['mxchat_use_pinecone']) && $prompts_options['mxchat_use_pinecone'] === '1'
);
// Pass the settings to the script
wp_localize_script('mxchat-chat-js', 'mxchatChat', $style_settings);
}
// Modify the mxchat_reset_rate_limits function to handle different timeframes
public function mxchat_reset_rate_limits() {
try {
global $wpdb;
$all_options = get_option('mxchat_options', []);
$current_time = time();
// Get rate limit options with a limit to avoid memory issues
$option_names = $wpdb->get_col(
"SELECT option_name FROM {$wpdb->options}
WHERE option_name LIKE 'mxchat_chat_limit_%'
LIMIT 500"
);
if (empty($option_names)) {
return;
}
foreach ($option_names as $option_name) {
// Parse the option name to extract role and user ID
$parts = explode('_', $option_name);
// Skip if the option name doesn't match our expected format
if (count($parts) < 4) {
continue;
}
// Extract role (may be multiple parts like 'shop_manager')
$role_parts = array_slice($parts, 3, -1);
$role = implode('_', $role_parts);
// Skip if role doesn't exist in our settings
if (!isset($all_options['rate_limits'][$role])) {
continue;
}
$timeframe = $all_options['rate_limits'][$role]['timeframe'] ?? 'daily';
$limit_data = get_option($option_name);
if (!$limit_data || !is_array($limit_data) || !isset($limit_data['timestamp'])) {
continue;
}
$timestamp = $limit_data['timestamp'];
$should_reset = false;
// Determine if we should reset based on the timeframe
switch ($timeframe) {
case 'hourly':
$should_reset = ($current_time - $timestamp) >= 3600;
break;
case 'daily':
$should_reset = ($current_time - $timestamp) >= 86400;
break;
case 'weekly':
$should_reset = ($current_time - $timestamp) >= 604800;
break;
case 'monthly':
$should_reset = ($current_time - $timestamp) >= 2592000;
break;
}
// Reset the counter if the timeframe has passed
if ($should_reset) {
delete_option($option_name);
wp_cache_delete($option_name, 'options');
}
}
// Clean up any orphaned entries
wp_cache_delete('mxchat_all_chat_limits', 'options');
} catch (Exception $e) {
//error_log('MxChat: Rate limit reset error: ' . $e->getMessage());
}
}
/**
* Clean up cron events on deactivation
*/
public function cleanup_cron_events() {
wp_clear_scheduled_hook('mxchat_reset_rate_limits');
}
/**
* Check if the current user has exceeded their rate limit based on role
*
* @return true|array True if limit not exceeded, or array with error message if exceeded
*/
public function check_rate_limit() {
$all_options = get_option('mxchat_options', []);
//error_log('MXChat Rate Limit: Starting check');
//error_log('MXChat Rate Limit: Options: ' . print_r($all_options, true));
// Determine user role or if logged out
if (is_user_logged_in()) {
$user = wp_get_current_user();
$user_id = $user->ID;
// Get the user's primary role using reset() to safely get the first element
$user_roles = $user->roles;
// Safely get the first role regardless of array key structure
if (!empty($user_roles) && is_array($user_roles)) {
$role = reset($user_roles); // This safely gets the first element regardless of key
} else {
$role = 'subscriber'; // Default to subscriber if no role found
}
//error_log('MXChat Rate Limit: User ID: ' . $user_id . ', Role: ' . $role);
} else {
$role = 'logged_out';
// Use IP address for non-logged-in users
$user_id = $this->get_client_ip();
//error_log('MXChat Rate Limit: Logged out user IP: ' . $user_id);
}
// Check if rate limits are configured for this role
if (!isset($all_options['rate_limits'][$role])) {
//error_log('MXChat Rate Limit: No rate limit configured for role: ' . $role);
return true; // No limit set for this role
}
$limit = $all_options['rate_limits'][$role]['limit'];
//error_log('MXChat Rate Limit: Limit for role ' . $role . ': ' . $limit);
// If unlimited, return true immediately
if ($limit === 'unlimited') {
//error_log('MXChat Rate Limit: Unlimited setting, no limit applied');
return true;
}
// Get the option name for this user/role
$option_name = 'mxchat_chat_limit_' . $role . '_' . $user_id;
//error_log('MXChat Rate Limit: Option name: ' . $option_name);
// Get the counter data
$limit_data = get_option($option_name, ['count' => 0, 'timestamp' => time()]);
//error_log('MXChat Rate Limit: Current limit data: ' . print_r($limit_data, true));
// If first request or counter reset needed, set the initial timestamp
if ($limit_data['count'] === 0) {
$limit_data['timestamp'] = time();
update_option($option_name, $limit_data);
//error_log('MXChat Rate Limit: First request, initialized timestamp');
}
// Get the timeframe
$timeframe = isset($all_options['rate_limits'][$role]['timeframe']) ?
$all_options['rate_limits'][$role]['timeframe'] : 'daily';
//error_log('MXChat Rate Limit: Timeframe: ' . $timeframe);
// Check if the counter needs to be reset based on timeframe
$current_time = time();
$timestamp = $limit_data['timestamp'];
$should_reset = false;
switch ($timeframe) {
case 'hourly':
$should_reset = ($current_time - $timestamp) >= 3600; // 1 hour
break;
case 'daily':
$should_reset = ($current_time - $timestamp) >= 86400; // 24 hours
break;
case 'weekly':
$should_reset = ($current_time - $timestamp) >= 604800; // 7 days
break;
case 'monthly':
$should_reset = ($current_time - $timestamp) >= 2592000; // 30 days
break;
}
//error_log('MXChat Rate Limit: Current time: ' . $current_time . ', Last timestamp: ' . $timestamp);
//error_log('MXChat Rate Limit: Time elapsed: ' . ($current_time - $timestamp) . ' seconds');
//error_log('MXChat Rate Limit: Should reset: ' . ($should_reset ? 'Yes' : 'No'));
// Reset the counter if the timeframe has passed
if ($should_reset) {
$limit_data = ['count' => 0, 'timestamp' => $current_time];
update_option($option_name, $limit_data);
//error_log('MXChat Rate Limit: Reset counter to 0');
}
// Check if user has exceeded their limit
if ($limit_data['count'] >= intval($limit)) {
// Get the custom message for this role
$message = !empty($all_options['rate_limits'][$role]['message'])
? $all_options['rate_limits'][$role]['message']
: __('Rate limit exceeded. Please try again later.', 'mxchat');
// Add timeframe information to the message if placeholders exist
$timeframe_label = '';
switch ($timeframe) {
case 'hourly':
$timeframe_label = __('hour', 'mxchat');
break;
case 'daily':
$timeframe_label = __('day', 'mxchat');
break;
case 'weekly':
$timeframe_label = __('week', 'mxchat');
break;
case 'monthly':
$timeframe_label = __('month', 'mxchat');
break;
}
// Replace placeholders in the message
$message = str_replace(
['{limit}', '{count}', '{remaining}', '{timeframe}'],
[intval($limit), $limit_data['count'], max(0, intval($limit) - $limit_data['count']), $timeframe_label],
$message
);
//error_log('MXChat Rate Limit: Limit exceeded. Message: ' . $message);
// Return error with the custom message
return [
'error' => true,
'message' => $message
];
}
// Increment the counter
$limit_data['count']++;
update_option($option_name, $limit_data);
//error_log('MXChat Rate Limit: Incremented counter to ' . $limit_data['count']);
return true;
}
// Helper function to get client IP address
private function get_client_ip() {
// Check for shared internet/ISP IP
if (!empty($_SERVER['HTTP_CLIENT_IP'])) {
return sanitize_text_field($_SERVER['HTTP_CLIENT_IP']);
}
// Check for IPs passing through proxies
if (!empty($_SERVER['HTTP_X_FORWARDED_FOR'])) {
// Use the first value in the comma-separated list
$forwarded_for = explode(',', sanitize_text_field($_SERVER['HTTP_X_FORWARDED_FOR']));
return trim($forwarded_for[0]);
}
if (!empty($_SERVER['REMOTE_ADDR'])) {
return sanitize_text_field($_SERVER['REMOTE_ADDR']);
}
// Fallback
return 'unknown';
}
/**
* AJAX handler to get system information for testing panel
*/
public function mxchat_get_system_info() {
// Verify nonce for security
if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) {
wp_send_json_error(['message' => 'Invalid nonce']);
return;
}
// Only allow admin users
if (!current_user_can('administrator')) {
wp_send_json_error(['message' => 'Unauthorized']);
return;
}
// Get system prompt from options
$system_prompt = isset($this->options['system_prompt_instructions'])
? $this->options['system_prompt_instructions']
: 'No system prompt configured';
// Get selected model
$selected_model = isset($this->options['model']) ? $this->options['model'] : 'gpt-4o';
// Get API key status (just check if they exist, don't expose the keys)
$api_status = [];
$api_status['openai'] = !empty($this->options['api_key']);
$api_status['claude'] = !empty($this->options['claude_api_key']);
$api_status['gemini'] = !empty($this->options['gemini_api_key']);
$api_status['xai'] = !empty($this->options['xai_api_key']);
$api_status['deepseek'] = !empty($this->options['deepseek_api_key']);
wp_send_json_success([
'system_prompt' => $system_prompt,
'selected_model' => $selected_model,
'api_status' => $api_status
]);
}
/**
* AJAX handler to get similarity threshold
*/
public function mxchat_get_similarity_threshold() {
// Verify nonce for security
if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) {
wp_send_json_error(['message' => 'Invalid nonce']);
return;
}
// Only allow admin users
if (!current_user_can('administrator')) {
wp_send_json_error(['message' => 'Unauthorized']);
return;
}
// Get similarity threshold from main options (default 75%)
$similarity_threshold = isset($this->options['similarity_threshold'])
? ((int) $this->options['similarity_threshold']) / 100
: 0.75;
wp_send_json_success([
'threshold' => $similarity_threshold,
'threshold_percentage' => ($similarity_threshold * 100) . '%'
]);
}
/**
* AJAX handler to get knowledge base status
*/
public function mxchat_get_kb_status() {
// Verify nonce for security
if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) {
wp_send_json_error(['message' => 'Invalid nonce']);
return;
}
// Only allow admin users
if (!current_user_can('administrator')) {
wp_send_json_error(['message' => 'Unauthorized']);
return;
}
// Check Pinecone vs WordPress
$addon_options = get_option('mxchat_pinecone_addon_options', array());
$use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1');
$kb_info = [
'type' => $use_pinecone ? 'Pinecone' : 'WordPress Database',
'status' => 'Active'
];
// Get document count
if ($use_pinecone) {
$kb_info['documents'] = 'Connected to Pinecone';
$kb_info['api_configured'] = !empty($addon_options['mxchat_pinecone_api_key']);
} else {
// Count documents in WordPress database
global $wpdb;
$table_name = $wpdb->prefix . 'mxchat_system_prompt_content';
$count = $wpdb->get_var("SELECT COUNT(*) FROM {$table_name}");
$kb_info['documents'] = $count ? $count . ' documents' : 'No documents';
}
wp_send_json_success($kb_info);
}
/**
* AJAX handler to start a completely fresh session (NEW - replaces old clear session)
*/
public function mxchat_start_fresh_session() {
// Verify nonce for security
if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) {
wp_send_json_error(['message' => 'Invalid nonce']);
return;
}
// Only allow admin users
if (!current_user_can('administrator')) {
wp_send_json_error(['message' => 'Unauthorized']);
return;
}
$old_session_id = isset($_POST['old_session_id']) ? sanitize_text_field($_POST['old_session_id']) : '';
$new_session_id = isset($_POST['new_session_id']) ? sanitize_text_field($_POST['new_session_id']) : '';
if (empty($old_session_id)) {
wp_send_json_error(['message' => 'Old session ID required']);
return;
}
// If no new session ID provided, generate one
if (empty($new_session_id)) {
$new_session_id = 'mxchat_chat_' . substr(md5(uniqid()), 0, 9);
}
// Clear ALL data associated with the old session
$this->clear_complete_session_data($old_session_id);
// Initialize the new session
$this->initialize_fresh_session($new_session_id);
wp_send_json_success([
'message' => 'Fresh session started successfully',
'new_session_id' => $new_session_id,
'old_session_id' => $old_session_id
]);
}
/**
* Clear ALL data associated with a session (ENHANCED)
*/
private function clear_complete_session_data($session_id) {
// Clear chat history
delete_option("mxchat_history_{$session_id}");
// Clear chat mode
delete_option("mxchat_mode_{$session_id}");
// Clear any PDF/Word transients
$this->clear_pdf_transients($session_id);
if (method_exists($this, 'clear_word_transients')) {
$this->clear_word_transients($session_id);
}
// Clear agent-related data
delete_option("mxchat_channel_{$session_id}");
delete_option("mxchat_agent_name_{$session_id}");
delete_option("mxchat_email_{$session_id}");
// Clear any recommendation flow state
delete_option("mxchat_sr_flow_state_{$session_id}");
// Clear any cached embeddings or context
delete_transient("mxchat_context_{$session_id}");
delete_transient("mxchat_last_query_{$session_id}");
// Clear any testing data
delete_transient("mxchat_testing_data_{$session_id}");
// Clear any rate limiting data for this session
delete_transient("mxchat_rate_limit_{$session_id}");
// Clear any other session-specific transients
delete_transient("mxchat_waiting_for_pdf_url_{$session_id}");
delete_transient("mxchat_include_pdf_in_context_{$session_id}");
delete_transient("mxchat_include_word_in_context_{$session_id}");
//error_log("MxChat: Cleared all data for session: {$session_id}");
}
/**
* Initialize a fresh session with default data
*/
private function initialize_fresh_session($session_id) {
// Set default chat mode
update_option("mxchat_mode_{$session_id}", 'ai');
//error_log("MxChat: Initialized fresh session: {$session_id}");
}
/**
* Helper method to clear Word document transients (if you have Word support)
*/
private function clear_word_transients($session_id) {
delete_transient('mxchat_word_url_' . $session_id);
delete_transient('mxchat_word_filename_' . $session_id);
delete_transient('mxchat_word_embeddings_' . $session_id);
delete_transient('mxchat_include_word_in_context_' . $session_id);
}
/**
* Simplified testing data capture method (CLEANED UP)
*/
private function capture_testing_data($user_embedding, $message, $session_id) {
// Only capture for admin users
if (!current_user_can('administrator')) {
return null;
}
$testing_data = [
'query' => $message,
'timestamp' => time(),
'top_matches' => [],
'action_matches' => [] // NEW: Add action matches
];
// Get similarity threshold
$similarity_threshold = isset($this->options['similarity_threshold'])
? ((int) $this->options['similarity_threshold']) / 100
: 0.75;
$testing_data['similarity_threshold'] = $similarity_threshold;
// Use the real similarity analysis if available
if ($this->last_similarity_analysis !== null) {
$testing_data['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'];
$testing_data['top_matches'] = $this->last_similarity_analysis['top_matches'];
$testing_data['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0;
} else {
// Fallback: determine knowledge base type
$addon_options = get_option('mxchat_pinecone_addon_options', array());
$use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1');
$testing_data['knowledge_base_type'] = $use_pinecone ? 'Pinecone' : 'WordPress Database';
}
// NEW: Include action analysis if available
if (isset($this->last_action_analysis) && !empty($this->last_action_analysis)) {
$testing_data['action_matches'] = $this->last_action_analysis;
// Clear it after capturing to avoid stale data
$this->last_action_analysis = null;
}
return $testing_data;
}
}
?>