PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.2.7
MxChat – AI Chatbot & Content Generation for WordPress v2.2.7
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +970 -3730 3.2.13 → 2.2.7 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,421 +11,109 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
386 -
15 +
387 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
388 25
389 - // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
391 - // ====================================
392 26
393 - function getCookie(name) {
394 - let value = "; " + document.cookie;
395 - let parts = value.split("; " + name + "=");
396 - if (parts.length == 2) return parts.pop().split(";").shift();
397 - }
398 -
399 - function generateSessionId() {
400 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
401 - }
402 -
403 - // Legacy function - now delegates to instance manager
404 - function getChatSession(botId) {
405 - botId = botId || 'default';
406 - return MxChatInstances.getChatSession(botId);
407 - }
408 -
409 - function setChatSession(sessionId, botId) {
410 - botId = botId || 'default';
411 - MxChatInstances.setChatSession(botId, sessionId);
412 - }
413 -
414 - function resetChatSession(botId) {
415 - botId = botId || 'default';
416 - MxChatInstances.resetChatSession(botId);
417 - }
418 -
419 27 // ====================================
420 - // INITIALIZE ALL CHATBOT INSTANCES
28 + // SESSION MANAGEMENT
421 29 // ====================================
422 -
423 - function initializeAllInstances() {
424 - // Find all chatbot wrappers on the page
425 - $('.mxchat-chatbot-wrapper').each(function() {
426 - var botId = $(this).data('bot-id') || 'default';
427 - MxChatInstances.init(botId);
428 - initializeBotInstance(botId);
429 - });
430 - }
431 -
432 - function initializeBotInstance(botId) {
433 - var instance = MxChatInstances.get(botId);
434 -
435 - // Initialize quick questions state for this bot
436 - checkQuickQuestionsState(botId);
437 -
438 - // Note: Event handlers use event delegation with class selectors,
439 - // so they work automatically for all instances without per-bot setup
440 - }
441 -
442 -// ====================================
443 -// CONTEXTUAL AWARENESS FUNCTIONALITY
444 -// ====================================
445 -
446 -function getPageContext() {
447 - // Check if contextual awareness is enabled
448 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
449 - return null;
450 - }
451 30
452 - // Get page URL
453 - const pageUrl = window.location.href;
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
454 34
455 - // Get page title
456 - const pageTitle = document.title || '';
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
457 40
458 - // Get main content from the page
459 - let pageContent = '';
460 -
461 - // Try to get content from common content areas
462 - const contentSelectors = [
463 - 'main',
464 - '[role="main"]',
465 - '.content',
466 - '.main-content',
467 - '.post-content',
468 - '.entry-content',
469 - '.page-content',
470 - 'article',
471 - '#content',
472 - '#main'
473 - ];
474 -
475 - let contentElement = null;
476 - for (const selector of contentSelectors) {
477 - contentElement = document.querySelector(selector);
478 - if (contentElement) {
479 - break;
480 - }
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
481 43 }
482 44
483 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
484 - if (!contentElement) {
485 - contentElement = document.body;
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
486 48 }
487 49
488 - if (contentElement) {
489 - // Clone the element to avoid modifying the original
490 - const clone = contentElement.cloneNode(true);
491 -
492 - // Remove unwanted elements
493 - const unwantedSelectors = [
494 - 'header',
495 - 'footer',
496 - 'nav',
497 - '.navigation',
498 - '.sidebar',
499 - '.widget',
500 - '.menu',
501 - 'script',
502 - 'style',
503 - '.comments',
504 - '#comments',
505 - '.breadcrumb',
506 - '.breadcrumbs',
507 - '#floating-chatbot',
508 - '#floating-chatbot-button',
509 - '.mxchat',
510 - '[class*="chat"]',
511 - '[id*="chat"]'
512 - ];
513 -
514 - unwantedSelectors.forEach(selector => {
515 - const elements = clone.querySelectorAll(selector);
516 - elements.forEach(el => el.remove());
517 - });
518 -
519 - // Extract MxChat context data attributes before getting text content
520 - const contextData = [];
521 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
522 - const contextValue = el.dataset.mxchatContext;
523 - if (contextValue && contextValue.trim()) {
524 - contextData.push(contextValue);
525 - }
526 - });
527 -
528 - // Get text content and clean it up
529 - pageContent = clone.textContent || clone.innerText || '';
530 -
531 - // Add context data to page content if any were found
532 - if (contextData.length > 0) {
533 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
534 - }
535 -
536 - // Clean up whitespace and limit length
537 - pageContent = pageContent
538 - .replace(/\s+/g, ' ')
539 - .trim()
540 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
50 + function getCookie(name) {
51 + let value = "; " + document.cookie;
52 + let parts = value.split("; " + name + "=");
53 + if (parts.length == 2) return parts.pop().split(";").shift();
541 54 }
542 55
543 - // Only return context if we have meaningful content
544 - if (!pageContent || pageContent.length < 50) {
545 - return null;
56 + function generateSessionId() {
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
546 58 }
547 -
548 - return {
549 - url: pageUrl,
550 - title: pageTitle,
551 - content: pageContent
552 - };
553 -}
554 59
555 -// Track originating page when chat starts
556 -function trackOriginatingPage() {
557 - const sessionId = getChatSession();
558 - const pageUrl = window.location.href;
559 - const pageTitle = document.title || 'Untitled Page';
560 -
561 - // Only track once per session
562 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
563 - if (sessionStorage.getItem(trackingKey)) {
564 - return;
565 - }
566 -
567 - $.ajax({
568 - url: mxchatChat.ajax_url,
569 - type: 'POST',
570 - data: {
571 - action: 'mxchat_track_originating_page',
572 - session_id: sessionId,
573 - page_url: pageUrl,
574 - page_title: pageTitle,
575 - nonce: mxchatChat.nonce
576 - },
577 - success: function(response) {
578 - if (response.success) {
579 - sessionStorage.setItem(trackingKey, 'true');
580 - }
581 - }
582 - });
583 -}
584 60
585 61 // ====================================
586 62 // CORE CHAT FUNCTIONALITY
587 63 // ====================================
588 64
589 -// Helper functions to disable/enable chat input while waiting for response
590 -function disableChatInput(botId) {
591 - botId = botId || 'default';
592 - var chatInput = getElementDOM(botId, 'chat-input');
593 - var sendButton = getElementDOM(botId, 'send-button');
594 - if (chatInput) {
595 - chatInput.disabled = true;
596 - chatInput.style.opacity = '0.6';
597 - }
598 - if (sendButton) {
599 - sendButton.disabled = true;
600 - sendButton.style.opacity = '0.5';
601 - sendButton.style.pointerEvents = 'none';
602 - }
603 -}
604 -
605 -function enableChatInput(botId) {
606 - botId = botId || 'default';
607 - var chatInput = getElementDOM(botId, 'chat-input');
608 - var sendButton = getElementDOM(botId, 'send-button');
609 - if (chatInput) {
610 - chatInput.disabled = false;
611 - chatInput.style.opacity = '1';
612 - chatInput.focus();
613 - }
614 - if (sendButton) {
615 - sendButton.disabled = false;
616 - sendButton.style.opacity = '1';
617 - sendButton.style.pointerEvents = 'auto';
618 - }
619 - // Every completion path re-enables input, so this is the single restore
620 - // point for the streaming Stop affordance (no-op when not in stop mode).
621 - mxchatRestoreSendButton(botId);
622 -}
623 -
624 -// --- Streaming Stop control -------------------------------------------------
625 -// One live stream handle per bot instance, so Stop on one widget never aborts
626 -// another bot on the same page.
627 -var mxchatActiveStreams = {};
628 -// Original send-button markup, captured once per bot the first time the Stop
629 -// state is shown (never captured while already in stop mode, so a rapid
630 -// stop-then-resend can't save the stop glyph as the "original").
631 -var mxchatSendMarkup = {};
632 -
633 -function mxchatShowStopButton(botId) {
634 - var btn = getElementDOM(botId, 'send-button');
635 - if (!btn) return;
636 - if (!btn.classList.contains('mxchat-stop-mode')) {
637 - mxchatSendMarkup[botId] = {
638 - html: btn.innerHTML,
639 - label: btn.getAttribute('aria-label')
640 - };
641 - }
642 -
643 - // Mirror the send icon's rendered size + color so the stop glyph looks
644 - // native, including custom send images/colors and theme overrides.
645 - var child = btn.querySelector('svg, img');
646 - var size = 25;
647 - var color = '';
648 - if (child) {
649 - var rect = child.getBoundingClientRect();
650 - if (rect.width) {
651 - size = Math.round(Math.min(rect.width, rect.height));
652 - }
653 - var cs = window.getComputedStyle(child);
654 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
655 - }
656 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
657 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
658 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
659 - // start a stream synchronously while the originating click is still
660 - // bubbling up to our delegated handler. Without this guard, that handler
661 - // reads the just-added stop-mode class as a user Stop press and aborts the
662 - // brand-new stream — the user's message renders but no reply ever fires
663 - // (plan-4bba64 silent message loss). The flag only spans the current event
664 - // dispatch: cleared on the next macrotask, long before a real Stop click.
665 - btn.__mxchatStopJustShown = true;
666 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
667 - btn.classList.add('mxchat-stop-mode');
668 - btn.setAttribute('aria-label', stopLabel);
669 - btn.setAttribute('title', stopLabel);
670 - // disableChatInput() ran when the turn was sent; the Stop control itself
671 - // must stay clickable while the textarea remains disabled.
672 - btn.disabled = false;
673 - btn.style.opacity = '1';
674 - btn.style.pointerEvents = 'auto';
675 -}
676 -
677 -function mxchatRestoreSendButton(botId) {
678 - var btn = getElementDOM(botId, 'send-button');
679 - var saved = mxchatSendMarkup[botId];
680 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
681 - btn.innerHTML = saved.html;
682 - btn.classList.remove('mxchat-stop-mode');
683 - btn.removeAttribute('title');
684 - if (saved.label) {
685 - btn.setAttribute('aria-label', saved.label);
686 - }
687 -}
688 -
689 -function mxchatStopStreaming(botId) {
690 - var entry = mxchatActiveStreams[botId];
691 - if (!entry || !entry.controller) return;
692 - entry.aborted = true;
693 - try { entry.controller.abort(); } catch (e) {}
694 -}
695 -
696 -// Returns true when a stream rejection came from an intentional Stop click:
697 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
698 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
699 - var entry = mxchatActiveStreams[botId];
700 - if (!entry || !entry.aborted) return false;
701 - delete mxchatActiveStreams[botId];
702 - if (!accumulatedContent) {
703 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
705 - }
706 - enableChatInput(botId); // also restores the send icon
707 - if (callback) {
708 - callback(accumulatedContent || '');
709 - }
710 - return true;
711 -}
712 -
713 65 // Update your existing sendMessage function
714 -function sendMessage(botId) {
715 - botId = botId || 'default';
716 - MxChatInstances.ensureSession(botId);
717 - var $chatInput = getElement(botId, 'chat-input');
718 - var message = $chatInput.val();
719 -
720 - // ADD PROMPT HOOK HERE
721 - if (typeof customMxChatFilter === 'function') {
722 - message = customMxChatFilter(message, "prompt");
723 - }
724 -
66 +function sendMessage() {
67 + var message = $('#chat-input').val();
725 68 if (message) {
726 - // Don't disable input in live agent mode - let users chat freely
727 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
728 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
729 - if (!isAgentMode) {
730 - disableChatInput(botId);
731 - }
69 + appendMessage("user", message);
70 + $('#chat-input').val('');
71 + $('#chat-input').css('height', 'auto');
732 72
733 - appendMessage("user", message, '', [], false, botId);
734 - $chatInput.val('');
735 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
736 - $chatInput.css('height', 'auto');
73 + $('#mxchat-popular-questions').hide();
74 + appendThinkingMessage();
75 + scrollToBottom();
737 76
738 - if (hasQuickQuestions(botId)) {
739 - collapseQuickQuestions(botId);
740 - }
741 - appendThinkingMessage(botId);
742 - scrollToBottom(botId);
77 + const currentModel = mxchatChat.model || 'gpt-4o';
743 78
744 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
745 -
746 79 // Check if streaming is enabled AND supported for this model
747 80 if (shouldUseStreaming(currentModel)) {
748 81 callMxChatStream(message, function(response) {
749 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
750 - }, botId);
82 + $('.bot-message.temporary-message').removeClass('temporary-message');
83 + });
751 84 } else {
752 85 callMxChat(message, function(response) {
753 - replaceLastMessage("bot", response, '', [], botId);
754 - }, botId);
86 + replaceLastMessage("bot", response);
87 + });
755 88 }
756 89 }
757 90 }
758 91
759 92 // Update your existing sendMessageToChatbot function
760 -function sendMessageToChatbot(message, botId) {
761 - botId = botId || 'default';
762 - MxChatInstances.ensureSession(botId);
93 +function sendMessageToChatbot(message) {
94 + var sessionId = getChatSession();
763 95
764 - // ADD PROMPT HOOK HERE
765 - if (typeof customMxChatFilter === 'function') {
766 - message = customMxChatFilter(message, "prompt");
767 - }
96 + $('#mxchat-popular-questions').hide();
97 + appendThinkingMessage();
98 + scrollToBottom();
768 99
769 - // Don't disable input in live agent mode - let users chat freely
770 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
771 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
772 - if (!isAgentMode) {
773 - disableChatInput(botId);
774 - }
100 + const currentModel = mxchatChat.model || 'gpt-4o';
775 101
776 - var sessionId = getChatSession(botId);
777 -
778 - if (hasQuickQuestions(botId)) {
779 - collapseQuickQuestions(botId);
780 - }
781 - appendThinkingMessage(botId);
782 - scrollToBottom(botId);
783 -
784 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
785 -
786 102 // Check if streaming is enabled AND supported for this model
787 103 if (shouldUseStreaming(currentModel)) {
788 104 callMxChatStream(message, function(response) {
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
790 - }, botId);
105 + $('.bot-message.temporary-message').removeClass('temporary-message');
106 + });
791 107 } else {
792 108 callMxChat(message, function(response) {
793 - getElement(botId, 'chat-box').find('.temporary-message').remove();
794 - replaceLastMessage("bot", response, '', [], botId);
795 - }, botId);
109 + $('.temporary-message').remove();
110 + replaceLastMessage("bot", response);
111 + });
796 112 }
797 113 }
798 114
115 +
799 116 // Updated shouldUseStreaming function with debugging
800 117 function shouldUseStreaming(model) {
801 118 // Check if streaming is enabled in settings (using your toggle naming pattern)
802 119 const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
@@ -808,207 +125,49 @@
808 125 // Only use streaming if both enabled and supported
809 126 return streamingEnabled && streamingSupported;
810 127 }
811 128
812 -// Helper function to handle chat mode updates
813 -function handleChatModeUpdates(response, responseText) {
814 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
815 - if (response.chat_mode) {
816 - updateChatModeIndicator(response.chat_mode);
817 - return; // Return early since we found explicit mode
818 - }
819 - // Check for fallback response chat mode
820 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
821 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
822 - return; // Return early since we found explicit mode
823 - }
824 -
825 - // Only do text-based detection if no explicit mode was provided
826 - // Check for specific AI chatbot response text
827 - if (responseText === 'You are now chatting with the AI chatbot.' ||
828 - responseText.includes('now chatting with the AI') ||
829 - responseText.includes('switched to AI mode') ||
830 - responseText.includes('AI chatbot is now')) {
831 - updateChatModeIndicator('ai');
832 - }
833 - // Check for agent transfer messages
834 - else if (responseText.includes('agent') &&
835 - (responseText.includes('transfer') || responseText.includes('connected'))) {
836 - updateChatModeIndicator('agent');
837 - }
838 -}
839 -
840 -// Function to get bot ID from any element or wrapper
841 -// If element is provided, finds the bot ID from its wrapper
842 -// If no element, returns 'default' (for backward compatibility)
843 -function getMxChatBotId(element) {
844 - if (element) {
845 - return getBotIdFromElement(element);
846 - }
847 - // Fallback: find first chatbot wrapper on page
848 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
849 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
850 -}
851 -
852 -function callMxChat(message, callback, botId) {
853 - botId = botId || getMxChatBotId();
854 -
855 - // Streaming fallbacks land here: drop any leftover stream handle and
856 - // return the button to its send state (no-op for plain non-stream turns).
857 - if (mxchatActiveStreams[botId]) {
858 - delete mxchatActiveStreams[botId];
859 - }
860 - mxchatRestoreSendButton(botId);
861 -
862 - // Store the message in case we need to retry after session reset
863 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
864 -
865 - // Get page context if contextual awareness is enabled
866 - const pageContext = getPageContext();
867 -
868 - // Get instance for session start timestamp (used when persistence is OFF)
869 - var instance = MxChatInstances.get(botId);
870 -
871 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
872 - // and returns the guaranteed-present session id from the in-memory instance even when
873 - // cookie/localStorage writes are silently blocked by the browser.
874 - var sessionId = MxChatInstances.ensureSession(botId);
875 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
876 - // Last-resort generation to ensure we never POST a null marker.
877 - sessionId = generateSessionId();
878 - MxChatInstances.setChatSession(botId, sessionId);
879 - }
880 -
881 - // Wait for the page-cache nonce refresh to complete before firing the
882 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
883 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
884 - // callback guarantees we read the fresh value. See plan-c5457f.
885 - refreshNonceIfNeeded(function() {
886 - // Prepare AJAX data
887 - const ajaxData = {
888 - action: 'mxchat_handle_chat_request',
889 - message: message,
890 - session_id: sessionId,
891 - nonce: mxchatChat.nonce,
892 - current_page_url: window.location.href,
893 - current_page_title: document.title,
894 - bot_id: botId,
895 - // Pass session start timestamp so AI context matches what user sees
896 - session_start_timestamp: instance.sessionStartTimestamp || 0
897 - };
898 -
899 - // Add page context if available
900 - if (pageContext) {
901 - ajaxData.page_context = JSON.stringify(pageContext);
902 - }
903 -
904 - // CHECK FOR VISION FLAGS AND ADD THEM
905 - if (window.mxchatVisionProcessed) {
906 - ajaxData.vision_processed = true;
907 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
908 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
909 - // Clear the flags after use
910 - window.mxchatVisionProcessed = false;
911 - window.mxchatOriginalMessage = null;
912 - window.mxchatVisionImagesCount = 0;
913 - }
914 -
129 +function callMxChat(message, callback) {
915 130 $.ajax({
916 131 url: mxchatChat.ajax_url,
917 132 type: 'POST',
918 133 dataType: 'json',
919 - data: ajaxData,
134 + data: {
135 + action: 'mxchat_handle_chat_request',
136 + message: message,
137 + session_id: getChatSession(),
138 + nonce: mxchatChat.nonce
139 + },
920 140 success: function(response) {
921 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
922 - if (response.chat_mode) {
923 - updateChatModeIndicator(response.chat_mode, botId);
924 - }
141 + // Log the full response for debugging
142 + //console.log("API Response:", response);
925 143
926 - // Also check in data property if response is wrapped
927 - if (response.data && response.data.chat_mode) {
928 - updateChatModeIndicator(response.data.chat_mode, botId);
929 - }
930 -
931 - // SECURITY FIX: Check for errors FIRST before checking for success
932 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
933 - if (response.success === false || (response.data && response.data.error_message)) {
934 - let errorMessage = "";
935 - let errorCode = "";
936 -
937 - // Check various possible error locations in the response
938 - if (response.data && response.data.error_message) {
939 - errorMessage = response.data.error_message;
940 - errorCode = response.data.error_code || "";
941 - } else if (response.error_message) {
942 - errorMessage = response.error_message;
943 - errorCode = response.error_code || "";
944 - } else if (response.message) {
945 - errorMessage = response.message;
946 - } else if (typeof response.data === 'string') {
947 - errorMessage = response.data;
948 - } else {
949 - // Fallback for any other unexpected response format
950 - errorMessage = "An error occurred. Please try again or contact support.";
951 - }
952 -
953 - // Handle session reset action (IP changed, session expired, etc.)
954 - // Silent reset — keep chat UI intact, just get a new session and retry
955 - if (response.data && response.data.action === 'reset_session') {
956 - MxChatInstances.silentResetSession(botId);
957 - // Re-send the original message with the new session (user message is already displayed)
958 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
959 - if (originalMessage) {
960 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
961 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
962 - if (shouldUseStreaming(currentModel)) {
963 - callMxChatStream(originalMessage, function(response) {
964 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
965 - }, botId);
966 - } else {
967 - callMxChat(originalMessage, function(response) {
968 - replaceLastMessage("bot", response, '', [], botId);
969 - }, botId);
970 - }
971 - }
972 - return;
973 - }
974 -
975 - // Format user-friendly error message
976 - let displayMessage = errorMessage;
977 -
978 - // Customize message for admin users
979 - if (mxchatChat.is_admin) {
980 - // For admin users, show more technical details including error code
981 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
982 - }
983 -
984 - replaceLastMessage("bot", displayMessage, '', [], botId);
985 - return; // Exit early for errors
986 - }
987 -
988 - // NOW check if this is a successful response by looking for text, html, or message fields
144 + // First check if this is a successful response by looking for text, html, or message fields
989 145 // This preserves compatibility with your server response format
990 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
146 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
991 147 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
992 148
993 149 // Handle successful response - this is your original success handling code
994 150
995 - // Handle other responses
996 - let responseText = response.text || '';
997 - let responseHtml = response.html || '';
998 - let responseMessage = response.message || '';
151 + // Existing chat mode check
152 + if (response.chat_mode) {
153 + updateChatModeIndicator(response.chat_mode);
154 + }
155 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
156 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
157 + }
999 158
1000 159 // Add PDF filename handling
1001 160 if (response.data && response.data.filename) {
1002 - showActivePdf(response.data.filename, botId);
1003 - var instance = MxChatInstances.get(botId);
1004 - instance.activePdfFile = response.data.filename;
161 + showActivePdf(response.data.filename);
162 + activePdfFile = response.data.filename;
1005 163 }
1006 164
1007 165 // Add redirect check here
1008 166 if (response.redirect_url) {
167 + let responseText = response.text || '';
1009 168 if (responseText) {
1010 - replaceLastMessage("bot", responseText, '', [], botId);
169 + replaceLastMessage("bot", responseText);
1011 170 }
1012 171 setTimeout(() => {
1013 172 window.location.href = response.redirect_url;
1014 173 }, 1500);
@@ -1016,69 +175,103 @@
1016 175 }
1017 176
1018 177 // Check for live agent response
1019 178 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1020 - removeThinkingDots(botId);
1021 - updateChatModeIndicator('agent', botId);
1022 - enableChatInput(botId);
179 + updateChatModeIndicator('agent');
1023 180 return;
1024 181 }
1025 182
183 + // Handle other responses
184 + let responseText = response.text || '';
185 + let responseHtml = response.html || '';
186 + let responseMessage = response.message || '';
187 +
188 + if (responseText === 'You are now chatting with the AI chatbot.') {
189 + updateChatModeIndicator('ai');
190 + }
191 +
1026 192 // Handle the message and show notification if chat is hidden
1027 193 if (responseText || responseHtml || responseMessage) {
1028 -
1029 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1030 - if (responseText && typeof customMxChatFilter === 'function') {
1031 - responseText = customMxChatFilter(responseText, "response");
1032 - }
1033 - if (responseMessage && typeof customMxChatFilter === 'function') {
1034 - responseMessage = customMxChatFilter(responseMessage, "response");
1035 - }
1036 -
1037 194 // Update the messages as before
1038 195 if (responseText && responseHtml) {
1039 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
196 + replaceLastMessage("bot", responseText, responseHtml);
1040 197 } else if (responseText) {
1041 - replaceLastMessage("bot", responseText, '', [], botId);
198 + replaceLastMessage("bot", responseText);
1042 199 } else if (responseHtml) {
1043 - replaceLastMessage("bot", "", responseHtml, [], botId);
200 + replaceLastMessage("bot", "", responseHtml);
1044 201 } else if (responseMessage) {
1045 - replaceLastMessage("bot", responseMessage, '', [], botId);
202 + replaceLastMessage("bot", responseMessage);
1046 203 }
1047 204
1048 205 // Check if chat is hidden and show notification
1049 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1050 - if ($floatingChatbot.hasClass('hidden')) {
1051 - var $badge = getElement(botId, 'chat-notification-badge');
1052 - if ($badge.length) {
1053 - $badge.show();
206 + if ($('#floating-chatbot').hasClass('hidden')) {
207 + const badge = $('#chat-notification-badge');
208 + if (badge.length) {
209 + badge.show();
1054 210 }
1055 211 }
1056 212 } else {
1057 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1058 - if (response.vectorstore_error) {
1059 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1060 - }
1061 - replaceLastMessage("bot", emptyMsg, '', [], botId);
213 + ////console.error("Unexpected response format:", response);
214 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1062 215 }
1063 216
1064 217 if (response.message_id) {
1065 - var instance = MxChatInstances.get(botId);
1066 - instance.lastSeenMessageId = response.message_id;
218 + lastSeenMessageId = response.message_id;
1067 219 }
1068 220
1069 221 return;
1070 222 }
1071 223
1072 - // Fallback for truly unexpected response formats
1073 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
224 + // If we got here, it's likely an error response
225 + // Now we can check for error conditions with our robust error handling
226 +
227 + let errorMessage = "";
228 + let errorCode = "";
229 +
230 + // Check various possible error locations in the response
231 + if (response.data && response.data.error_message) {
232 + errorMessage = response.data.error_message;
233 + errorCode = response.data.error_code || "";
234 + } else if (response.error_message) {
235 + errorMessage = response.error_message;
236 + errorCode = response.error_code || "";
237 + } else if (response.message) {
238 + errorMessage = response.message;
239 + } else if (typeof response.data === 'string') {
240 + errorMessage = response.data;
241 + } else if (!response.success) {
242 + // Explicit check for success: false without other error info
243 + errorMessage = "An error occurred. Please try again or contact support.";
244 + } else {
245 + // Fallback for any other unexpected response format
246 + errorMessage = "Unexpected response received. Please try again or contact support.";
247 + }
248 +
249 + // Log the error with code for debugging
250 + //console.log("Response data:", response.data);
251 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
252 +
253 + // Format user-friendly error message
254 + let displayMessage = errorMessage;
255 +
256 + // Customize message for admin users
257 + if (mxchatChat.is_admin) {
258 + // For admin users, show more technical details including error code
259 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
260 + }
261 +
262 + replaceLastMessage("bot", displayMessage);
1074 263 },
1075 264 error: function(xhr, status, error) {
265 + //console.error("AJAX Error:", status, error);
266 + //console.log("Response Text:", xhr.responseText);
267 +
1076 268 let errorMessage = "An unexpected error occurred.";
1077 269
1078 270 // Try to parse the response if it's JSON
1079 271 try {
1080 272 const responseJson = JSON.parse(xhr.responseText);
273 + //console.log("Parsed error response:", responseJson);
1081 274
1082 275 if (responseJson.data && responseJson.data.error_message) {
1083 276 errorMessage = responseJson.data.error_message;
1084 277 } else if (responseJson.message) {
@@ -1098,122 +291,88 @@
1098 291 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1099 292 }
1100 293 }
1101 294
1102 - replaceLastMessage("bot", errorMessage, '', [], botId);
295 + replaceLastMessage("bot", errorMessage);
1103 296 }
1104 297 });
1105 - }); // refreshNonceIfNeeded
1106 298 }
1107 299
1108 -function callMxChatStream(message, callback, botId) {
1109 - botId = botId || getMxChatBotId();
1110 -
1111 - // Store the message in case we need to retry after session reset
1112 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1113 -
1114 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
300 +function callMxChatStream(message, callback) {
301 + //console.log("Using streaming for message:", message);
302 +
303 + const currentModel = mxchatChat.model || 'gpt-4o';
1115 304 if (!isStreamingSupported(currentModel)) {
1116 - callMxChat(message, callback, botId);
305 + //console.log("Streaming not supported, falling back to regular call");
306 + callMxChat(message, callback);
1117 307 return;
1118 308 }
1119 309
1120 - // Get page context if contextual awareness is enabled
1121 - const pageContext = getPageContext();
1122 -
1123 - // Get instance for session start timestamp (used when persistence is OFF)
1124 - var instance = MxChatInstances.get(botId);
1125 -
1126 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1127 - // non-string value via String(), so passing `null` would POST the literal string "null"
1128 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1129 - // a real string even when cookies/localStorage are blocked.
1130 - var streamSessionId = MxChatInstances.ensureSession(botId);
1131 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1132 - streamSessionId = generateSessionId();
1133 - MxChatInstances.setChatSession(botId, streamSessionId);
1134 - }
1135 -
1136 - // Wait for the page-cache nonce refresh before constructing formData (which
1137 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1138 - refreshNonceIfNeeded(function() {
1139 310 const formData = new FormData();
1140 311 formData.append('action', 'mxchat_stream_chat');
1141 312 formData.append('message', message);
1142 - formData.append('session_id', streamSessionId);
313 + formData.append('session_id', getChatSession());
1143 314 formData.append('nonce', mxchatChat.nonce);
1144 - formData.append('current_page_url', window.location.href);
1145 - formData.append('current_page_title', document.title);
1146 - formData.append('bot_id', botId);
1147 - // Pass session start timestamp so AI context matches what user sees
1148 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1149 315
1150 - // Add page context if available
1151 - if (pageContext) {
1152 - formData.append('page_context', JSON.stringify(pageContext));
1153 - }
1154 -
1155 - // CHECK FOR VISION FLAGS AND ADD THEM
1156 - if (window.mxchatVisionProcessed) {
1157 - formData.append('vision_processed', 'true');
1158 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
1159 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
1160 - // Clear the flags after use
1161 - window.mxchatVisionProcessed = false;
1162 - window.mxchatOriginalMessage = null;
1163 - window.mxchatVisionImagesCount = 0;
1164 - }
1165 -
1166 316 let accumulatedContent = '';
1167 317 let testingDataReceived = false;
1168 - let streamingStarted = false;
1169 318
1170 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1171 - // The Stop control (send button swapped in place) aborts both the read
1172 - // loop and the underlying request.
1173 - var streamControl = { controller: new AbortController(), aborted: false };
1174 - mxchatActiveStreams[botId] = streamControl;
1175 - mxchatShowStopButton(botId);
1176 -
1177 319 fetch(mxchatChat.ajax_url, {
1178 320 method: 'POST',
1179 321 body: formData,
1180 - credentials: 'same-origin',
1181 - signal: streamControl.controller.signal
322 + credentials: 'same-origin'
1182 323 })
1183 324 .then(response => {
1184 - // Store the response for potential fallback handling
1185 - const responseClone = response.clone();
1186 -
325 + //console.log("Streaming response received:", response);
326 +
1187 327 if (!response.ok) {
1188 - // Try to get error details from response
1189 - return responseClone.json().then(errorData => {
1190 - throw { isServerError: true, data: errorData };
1191 - }).catch(() => {
1192 - throw new Error('Network response was not ok');
1193 - });
328 + throw new Error('Network response was not ok');
1194 329 }
1195 330
1196 - // Check if response is JSON instead of streaming
1197 - const contentType = response.headers.get('content-type');
1198 - if (contentType && contentType.includes('application/json')) {
1199 - return responseClone.json().then(data => {
1200 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1201 - if (data.chat_mode) {
1202 - updateChatModeIndicator(data.chat_mode, botId);
1203 - }
331 + // Check if response is JSON instead of streaming
332 + const contentType = response.headers.get('content-type');
333 + if (contentType && contentType.includes('application/json')) {
334 + //console.log("Received JSON response instead of stream, handling as regular response");
335 + return response.json().then(data => {
1204 336
1205 - // Check for testing panel
1206 - if (window.mxchatTestPanelInstance && data.testing_data) {
1207 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1208 - }
337 + // FIXED: Always check for testing panel, not just in testing mode
338 + if (window.mxchatTestPanelInstance && data.testing_data) {
339 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
340 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
341 + }
342 +
343 + // Handle as regular JSON response
344 + $('.bot-message.temporary-message').remove();
345 +
346 + // Handle different response formats (including intent responses)
347 + if (data.text || data.html || data.message) {
348 + if (data.text && data.html) {
349 + replaceLastMessage("bot", data.text, data.html);
350 + } else if (data.text) {
351 + replaceLastMessage("bot", data.text);
352 + } else if (data.html) {
353 + replaceLastMessage("bot", "", data.html);
354 + } else if (data.message) {
355 + replaceLastMessage("bot", data.message);
356 + }
357 + }
358 +
359 + // Handle other response properties
360 + if (data.chat_mode) {
361 + updateChatModeIndicator(data.chat_mode);
362 + }
363 +
364 + if (data.data && data.data.filename) {
365 + showActivePdf(data.data.filename);
366 + activePdfFile = data.data.filename;
367 + }
368 +
369 + if (callback) {
370 + callback(data.text || data.message || '');
371 + }
372 + });
373 + }
1209 374
1210 - // Handle the JSON response directly
1211 - handleNonStreamResponse(data, callback, botId);
1212 - return Promise.resolve(); // Prevent further processing
1213 - });
1214 - }
1215 -
1216 375 // Continue with streaming processing
1217 376 const reader = response.body.getReader();
1218 377 const decoder = new TextDecoder();
1219 378 let buffer = '';
@@ -1220,44 +379,9 @@
1220 379
1221 380 function processStream() {
1222 381 reader.read().then(({ done, value }) => {
1223 382 if (done) {
1224 - // If streaming completed but no content was received, try to get response as fallback
1225 - if (!streamingStarted || !accumulatedContent) {
1226 - // Try to read the response as JSON
1227 - responseClone.text().then(text => {
1228 - try {
1229 - const data = JSON.parse(text);
1230 - if (data.text || data.message || data.html) {
1231 - handleNonStreamResponse(data, callback, botId);
1232 - } else {
1233 - // No valid data, fall back to regular call
1234 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1235 - callMxChat(message, callback, botId);
1236 - }
1237 - } catch (e) {
1238 - // Could not parse, fall back to regular call
1239 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1240 - callMxChat(message, callback, botId);
1241 - }
1242 - }).catch(() => {
1243 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1244 - callMxChat(message, callback, botId);
1245 - });
1246 - return;
1247 - }
1248 -
1249 - // Re-enable chat input when stream ends with content
1250 - enableChatInput(botId);
1251 -
1252 - // Scroll the user's last message to the top now that the
1253 - // bot's full reply has rendered (gives max reading room).
1254 - var $chatBoxDone = getElement(botId, 'chat-box');
1255 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1256 - if ($lastUserMsgDone.length) {
1257 - scrollElementToTop($lastUserMsgDone, botId);
1258 - }
1259 -
383 + //console.log("Streaming completed, final content:", accumulatedContent);
1260 384 if (callback) {
1261 385 callback(accumulatedContent);
1262 386 }
1263 387 return;
@@ -1271,25 +395,9 @@
1271 395 if (line.startsWith('data: ')) {
1272 396 const data = line.substring(6);
1273 397
1274 398 if (data === '[DONE]') {
1275 - if (!accumulatedContent) {
1276 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1277 - callMxChat(message, callback, botId);
1278 - return;
1279 - }
1280 -
1281 - // Re-enable chat input after streaming completes
1282 - enableChatInput(botId);
1283 -
1284 - // Scroll the user's last message to the top now
1285 - // that the bot's full reply has rendered.
1286 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1287 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1288 - if ($lastUserMsgStreamDone.length) {
1289 - scrollElementToTop($lastUserMsgStreamDone, botId);
1290 - }
1291 -
399 + //console.log("Received [DONE] signal");
1292 400 if (callback) {
1293 401 callback(accumulatedContent);
1294 402 }
1295 403 return;
@@ -1296,16 +404,12 @@
1296 404 }
1297 405
1298 406 try {
1299 407 const json = JSON.parse(data);
1300 -
1301 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1302 - if (json.chat_mode) {
1303 - updateChatModeIndicator(json.chat_mode, botId);
1304 - }
1305 -
1306 - // Handle testing data
408 +
409 + // FIXED: Always check for testing panel and handle testing data properly
1307 410 if (json.testing_data && !testingDataReceived) {
411 + //console.log('Testing data received in stream:', json.testing_data);
1308 412 if (window.mxchatTestPanelInstance) {
1309 413 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1310 414 testingDataReceived = true;
1311 415 }
@@ -1311,970 +415,266 @@
1311 415 }
1312 416 }
1313 417 // Handle content streaming
1314 418 else if (json.content) {
1315 - streamingStarted = true;
1316 419 accumulatedContent += json.content;
1317 - updateStreamingMessage(accumulatedContent, botId);
1318 - }
1319 - // Handle complete response in stream (fallback response)
1320 - else if (json.text || json.message || json.html) {
1321 - handleNonStreamResponse(json, callback, botId);
1322 - return;
1323 - }
420 + updateStreamingMessage(accumulatedContent);
421 + }
1324 422 // Handle errors
1325 423 else if (json.error) {
1326 -
1327 - // Get error message from various possible fields
1328 - let errorMessage = json.error_message || json.message || json.text ||
1329 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1330 -
1331 - // Re-enable chat input on error
1332 - enableChatInput(botId);
1333 -
1334 - // Display the error directly in the chat
1335 - replaceLastMessage("bot", errorMessage, '', [], botId);
1336 -
1337 - if (callback) {
1338 - callback(errorMessage);
1339 - }
424 + //console.error("Streaming error:", json.error);
425 + replaceLastMessage("bot", "Error: " + json.error);
1340 426 return;
1341 427 }
1342 428 } catch (e) {
1343 - // SSE data parsing error - silently continue
429 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1344 430 }
1345 431 }
1346 432 }
1347 433
1348 434 processStream();
1349 - }).catch(streamError => {
1350 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1351 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1352 - callMxChat(message, callback, botId);
1353 435 });
1354 436 }
1355 437
1356 438 processStream();
1357 439 })
1358 - .catch(error => {
1359 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1360 - // Check if we have server error data with chat mode
1361 - if (error && error.isServerError && error.data) {
1362 - // Check for chat mode in error data
1363 - if (error.data.chat_mode) {
1364 - updateChatModeIndicator(error.data.chat_mode, botId);
1365 - }
1366 -
1367 - handleNonStreamResponse(error.data, callback, botId);
1368 - } else {
1369 - // Only fall back to regular call if we don't have any response data
1370 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1371 - callMxChat(message, callback, botId);
1372 - }
1373 - });
1374 - }); // refreshNonceIfNeeded
440 + .catch(error => {
441 + //console.error('Streaming error:', error);
442 + callMxChat(message, callback);
443 + });
1375 444 }
1376 445
1377 -// Helper function to handle non-streaming responses
1378 -function handleNonStreamResponse(data, callback, botId) {
1379 - botId = botId || 'default';
1380 -
1381 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1382 - if (data.chat_mode) {
1383 - updateChatModeIndicator(data.chat_mode, botId);
1384 - }
1385 -
1386 - // Also check in data property if response is wrapped
1387 - if (data.data && data.data.chat_mode) {
1388 - updateChatModeIndicator(data.data.chat_mode, botId);
1389 - }
1390 -
1391 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1392 - // This prevents a visual gap between thinking dots disappearing and content appearing
1393 -
1394 - // SECURITY FIX: Check for errors FIRST
1395 - if (data.success === false || (data.data && data.data.error_message)) {
1396 - let errorMessage = "";
1397 - let errorCode = "";
1398 -
1399 - // Check various possible error locations
1400 - if (data.data && data.data.error_message) {
1401 - errorMessage = data.data.error_message;
1402 - errorCode = data.data.error_code || "";
1403 - } else if (data.error_message) {
1404 - errorMessage = data.error_message;
1405 - errorCode = data.error_code || "";
1406 - } else if (data.message) {
1407 - errorMessage = data.message;
1408 - } else if (typeof data.data === 'string') {
1409 - errorMessage = data.data;
1410 - } else {
1411 - errorMessage = "An error occurred. Please try again or contact support.";
1412 - }
1413 -
1414 - // Handle session reset action (IP changed, session expired, etc.)
1415 - // Silent reset — keep chat UI intact, just get a new session and retry
1416 - if (data.data && data.data.action === 'reset_session') {
1417 - MxChatInstances.silentResetSession(botId);
1418 - // Re-send the original message with the new session (user message is already displayed)
1419 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1420 - if (originalMessage) {
1421 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1422 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1423 - if (shouldUseStreaming(currentModel)) {
1424 - callMxChatStream(originalMessage, callback, botId);
1425 - } else {
1426 - callMxChat(originalMessage, callback, botId);
1427 - }
1428 - }
1429 - return;
1430 - }
1431 -
1432 - // Format user-friendly error message
1433 - let displayMessage = errorMessage;
1434 - if (mxchatChat.is_admin) {
1435 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1436 - }
1437 -
1438 - replaceLastMessage("bot", displayMessage, '', [], botId);
1439 -
1440 - if (callback) {
1441 - callback('');
1442 - }
1443 - return; // Exit early for errors
1444 - }
1445 -
1446 - // Check for live agent response
1447 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1448 - removeThinkingDots(botId);
1449 - // Also remove any leftover bot-message that lost its temporary-message class
1450 - var $chatBox = getElement(botId, 'chat-box');
1451 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1452 - updateChatModeIndicator('agent', botId);
1453 - enableChatInput(botId);
1454 - if (callback) {
1455 - callback('');
1456 - }
1457 - return;
1458 - }
1459 -
1460 - // Handle different response formats
1461 - if (data.text || data.html || data.message) {
1462 -
1463 - // Apply response hooks
1464 - if (data.text && typeof customMxChatFilter === 'function') {
1465 - data.text = customMxChatFilter(data.text, "response");
1466 - }
1467 - if (data.message && typeof customMxChatFilter === 'function') {
1468 - data.message = customMxChatFilter(data.message, "response");
1469 - }
1470 -
1471 - // Display the response
1472 - if (data.text && data.html) {
1473 - replaceLastMessage("bot", data.text, data.html, [], botId);
1474 - } else if (data.text) {
1475 - replaceLastMessage("bot", data.text, '', [], botId);
1476 - } else if (data.html) {
1477 - replaceLastMessage("bot", "", data.html, [], botId);
1478 - } else if (data.message) {
1479 - replaceLastMessage("bot", data.message, '', [], botId);
1480 - }
1481 - }
1482 -
1483 - // Handle other response properties
1484 - if (data.data && data.data.filename) {
1485 - showActivePdf(data.data.filename, botId);
1486 - var instance = MxChatInstances.get(botId);
1487 - instance.activePdfFile = data.data.filename;
1488 - }
1489 -
1490 - if (data.redirect_url) {
1491 - setTimeout(() => {
1492 - window.location.href = data.redirect_url;
1493 - }, 1500);
1494 - }
1495 -
1496 - // Ensure chat input is re-enabled (safety net for edge cases)
1497 - enableChatInput(botId);
1498 -
1499 - if (callback) {
1500 - callback(data.text || data.message || '');
1501 - }
1502 -}
1503 -
1504 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1505 -function updateChatModeIndicator(mode, botId) {
1506 - botId = botId || 'default';
1507 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1508 - if (indicator) {
1509 - const oldText = indicator.textContent;
1510 -
1511 - if (mode === 'agent') {
1512 - indicator.textContent = 'Live Agent';
1513 - startPolling(botId);
1514 - } else {
1515 - // Everything else is AI mode
1516 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1517 - indicator.textContent = customAiText;
1518 - stopPolling(botId);
1519 - }
1520 -
1521 - // Force immediate DOM update and reflow
1522 - if (oldText !== indicator.textContent) {
1523 - // Force a reflow to ensure the change is visible immediately
1524 - indicator.style.display = 'none';
1525 - indicator.offsetHeight; // Trigger reflow
1526 - indicator.style.display = '';
1527 -
1528 - // Double-check after a brief moment to ensure the change stuck
1529 - setTimeout(() => {
1530 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1531 - indicator.textContent = 'Live Agent';
1532 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1533 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1534 - indicator.textContent = customAiText;
1535 - }
1536 - }, 50);
1537 - }
1538 - }
1539 -}
1540 -
1541 446 // Function to update message during streaming
1542 -function updateStreamingMessage(content, botId) {
1543 - botId = botId || 'default';
447 +function updateStreamingMessage(content) {
448 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1544 449
1545 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1546 - if (typeof customMxChatFilter === 'function') {
1547 - content = customMxChatFilter(content, "response");
1548 - }
450 + // Find the temporary message
451 + const tempMessage = $('.bot-message.temporary-message').last();
1549 452
1550 - const formattedContent = linkify(content);
1551 -
1552 - // Find the temporary message in this bot's chat box
1553 - var $chatBox = getElement(botId, 'chat-box');
1554 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1555 -
1556 453 if (tempMessage.length) {
1557 454 // Update existing message
1558 455 tempMessage.html(formattedContent);
1559 456 } else {
1560 457 // Create new temporary message if it doesn't exist
1561 - appendMessage("bot", content, '', [], true, botId);
458 + appendMessage("bot", content, '', [], true);
1562 459 }
460 +
1563 461 }
1564 462
463 +// Function to check if streaming is supported for the current model
1565 464 function isStreamingSupported(model) {
1566 465 if (!model) return false;
1567 466
467 + //console.log("Checking streaming support for model:", model); // Debug log
468 +
469 + // Get the model prefix
1568 470 const modelPrefix = model.split('-')[0].toLowerCase();
471 +
472 + //console.log("Model prefix:", modelPrefix); // Debug log
1569 473
1570 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1571 - const isSupported = modelPrefix === 'gpt' ||
1572 - modelPrefix === 'o1' ||
1573 - modelPrefix === 'claude' ||
1574 - modelPrefix === 'grok' ||
1575 - modelPrefix === 'deepseek' ||
1576 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
474 + // Support streaming for OpenAI and Claude models
475 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude';
1577 476
477 + //console.log("Streaming supported:", isSupported); // Debug log
478 +
1578 479 return isSupported;
1579 480 }
1580 481
1581 -// Update the event handlers to use the correct function names (using event delegation)
1582 -// Use class-based selectors for multi-instance support
1583 -$(document).on('click', '.send-button', function() {
1584 - var botId = getBotIdFromElement(this);
1585 - // While a response is streaming the button is a Stop control.
1586 - if (this.classList.contains('mxchat-stop-mode')) {
1587 - // Same click that just started this stream (an add-on's direct handler
1588 - // ran before this delegated one) — not a Stop press. See
1589 - // mxchatShowStopButton for the full story (plan-4bba64).
1590 - if (this.__mxchatStopJustShown) return;
1591 - mxchatStopStreaming(botId);
1592 - return;
1593 - }
1594 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1595 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1596 - disableChatInput(botId);
1597 - }
1598 - sendMessage(botId);
482 +// Update the event handlers to use the correct function names
483 +$('#send-button').off('click').on('click', function() {
484 + sendMessage(); // Use the updated sendMessage function
1599 485 });
1600 486
1601 -// Override enter key handler (using event delegation)
1602 -$(document).on('keypress', '.chat-input', function(e) {
487 +// Override enter key handler
488 +$('#chat-input').off('keypress').on('keypress', function(e) {
1603 489 if (e.which == 13 && !e.shiftKey) {
1604 490 e.preventDefault();
1605 - var botId = getBotIdFromElement(this);
1606 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1607 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1608 - disableChatInput(botId);
1609 - }
1610 - sendMessage(botId);
491 + sendMessage(); // Use the updated sendMessage function
1611 492 }
1612 493 });
1613 494
1614 -// Chat input character counter + soft limit feedback (plan 7091a2).
1615 -// Language-neutral: numbers + color only, no translatable strings. The counter
1616 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1617 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1618 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1619 -function mxchatUpdateCharCounter(inputEl) {
1620 - if (!inputEl || !inputEl.closest) return;
1621 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1622 - var container = inputEl.closest('.input-container');
1623 - if (!container || !max || max <= 0) return;
1624 - var counter = container.querySelector('.mxchat-char-counter');
1625 - if (!counter) return;
1626 - var len = inputEl.value.length;
1627 - var ratio = len / max;
1628 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1629 - var cur = counter.querySelector('.mxchat-char-counter-current');
1630 - if (cur) cur.textContent = len;
1631 - var warn = ratio >= nearThreshold && len < max;
1632 - var full = len >= max;
1633 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1634 - counter.classList.toggle('is-warn', warn);
1635 - counter.classList.toggle('is-full', full);
1636 - container.classList.toggle('mxchat-input-near-limit', warn);
1637 - container.classList.toggle('mxchat-input-at-limit', full);
1638 -}
1639 -
1640 -function mxchatBumpInput(inputEl) {
1641 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1642 - if (!container) return;
1643 - container.classList.remove('mxchat-input-bump');
1644 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1645 - container.classList.add('mxchat-input-bump');
1646 - clearTimeout($(container).data('mxchatBumpTimeout'));
1647 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1648 - $(container).data('mxchatBumpTimeout', t);
1649 -}
1650 -
1651 -// Live counter update on every input.
1652 -$(document).on('input', '.chat-input', function() {
1653 - mxchatUpdateCharCounter(this);
1654 -});
1655 -
1656 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1657 -// rejected at the cap (maxlength silently swallows it otherwise).
1658 -$(document).on('keydown', '.chat-input', function(e) {
1659 - var max = parseInt(this.getAttribute('maxlength'), 10);
1660 - if (!max || max <= 0 || this.value.length < max) return;
1661 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1662 - // A single printable char with no selection to overwrite WILL be rejected.
1663 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1664 - mxchatBumpInput(this);
1665 - }
1666 -});
1667 -
1668 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1669 -$(document).on('paste', '.chat-input', function() {
1670 - var el = this;
1671 - var max = parseInt(el.getAttribute('maxlength'), 10);
1672 - if (!max || max <= 0) return;
1673 - setTimeout(function() {
1674 - mxchatUpdateCharCounter(el);
1675 - if (el.value.length >= max) mxchatBumpInput(el);
1676 - }, 0);
1677 -});
1678 -
1679 -// Builds the list of overflow-menu items for a given bot.
1680 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1681 -function mxchatGetHeaderMenuItems(botId) {
1682 - var items = [];
1683 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1684 -
1685 - // The `print_button_*` keys still gate this item for back-compat with
1686 - // existing user options. The action is now a transcript download, not print.
1687 - if (settings.print_button_enabled === 'on') {
1688 - items.push({
1689 - id: 'download-transcript',
1690 - label: settings.print_button_label || 'Download Transcript',
1691 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1692 - action: function() {
1693 - mxchatDownloadTranscript(botId);
495 +
496 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
497 + try {
498 + // Determine styles based on sender type
499 + let messageClass, bgColor, fontColor;
500 +
501 + if (sender === "user") {
502 + messageClass = "user-message";
503 + bgColor = userMessageBgColor;
504 + fontColor = userMessageFontColor;
505 + // Only sanitize user input
506 + messageText = sanitizeUserInput(messageText);
507 + } else if (sender === "agent") {
508 + messageClass = "agent-message";
509 + bgColor = liveAgentMessageBgColor;
510 + fontColor = liveAgentMessageFontColor;
511 + } else {
512 + messageClass = "bot-message";
513 + bgColor = botMessageBgColor;
514 + fontColor = botMessageFontColor;
1694 515 }
1695 - });
1696 - }
1697 -
1698 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1699 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1700 - // without the site owner disabling chat persistence globally. Default OFF;
1701 - // gated by the reset_chat_enabled option. plan ac2e81.
1702 - if (settings.reset_chat_enabled === 'on') {
1703 - items.push({
1704 - id: 'reset-chat',
1705 - label: settings.reset_chat_label || 'Start new chat',
1706 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1707 - action: function() {
1708 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1709 - if (window.confirm(confirmMsg)) {
1710 - MxChatInstances.resetChatSession(botId);
516 +
517 + const messageDiv = $('<div>')
518 + .addClass(messageClass)
519 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
520 + .css({
521 + 'background': bgColor,
522 + 'color': fontColor,
523 + 'margin-bottom': '1em'
524 + });
525 +
526 + // Process the message content based on sender
527 + let fullMessage;
528 + if (sender === "user") {
529 + // For user messages, apply linkify after sanitization
530 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
531 + } else {
532 + // For bot/agent messages, preserve HTML
533 + fullMessage = messageText;
534 + }
535 +
536 + // Add images if provided
537 + if (images && images.length > 0) {
538 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
539 + images.forEach(img => {
540 + // Ensure image URLs and titles are properly escaped
541 + const safeTitle = sanitizeUserInput(img.title);
542 + const safeUrl = encodeURI(img.image_url);
543 + const safeThumbnail = encodeURI(img.thumbnail_url);
544 +
545 + fullMessage += `
546 + <div style="margin-bottom: 10px;">
547 + <strong>${safeTitle}</strong><br>
548 + <a href="${safeUrl}" target="_blank">
549 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
550 + </a>
551 + </div>`;
552 + });
553 + fullMessage += '</div>';
554 + }
555 +
556 + // Append HTML content if provided
557 + if (messageHtml && sender !== "user") {
558 + fullMessage += '<br><br>' + messageHtml;
559 + }
560 +
561 + messageDiv.html(fullMessage);
562 +
563 + if (isTemporary) {
564 + messageDiv.addClass('temporary-message');
565 + }
566 +
567 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
568 + if (sender === "bot") {
569 + const lastUserMessage = $('#chat-box').find('.user-message').last();
570 + if (lastUserMessage.length) {
571 + scrollElementToTop(lastUserMessage);
572 + }
1711 573 }
574 + });
575 +
576 + if (messageText.id) {
577 + lastSeenMessageId = messageText.id;
578 + hideNotification();
1712 579 }
1713 - });
1714 - }
1715 -
1716 - return items;
1717 -}
1718 -
1719 -// Builds a clean markdown transcript of the current conversation and triggers
1720 -// a file download. Used by the "Download Transcript" menu item.
1721 -function mxchatDownloadTranscript(botId) {
1722 - var $chatBox = getElement(botId, 'chat-box');
1723 - if (!$chatBox || !$chatBox.length) return;
1724 -
1725 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1726 - var headerTitle = settings.print_header_title || 'Chat transcript';
1727 - var now = new Date();
1728 - var stamp = now.toLocaleString();
1729 -
1730 - var lines = [];
1731 - lines.push('# ' + headerTitle);
1732 - lines.push('');
1733 - lines.push('Exported: ' + stamp);
1734 - lines.push('');
1735 - lines.push('---');
1736 - lines.push('');
1737 -
1738 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1739 - var $msg = $(this);
1740 - // Skip thinking placeholders and any in-flight temporary messages.
1741 - if ($msg.find('.thinking-dots').length) return;
1742 - if ($msg.hasClass('temporary-message')) return;
1743 -
1744 - var sender;
1745 - if ($msg.hasClass('user-message')) sender = 'User';
1746 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1747 - else sender = 'AI Agent';
1748 -
1749 - // Strip interactive UI from the cloned message so we get the conversation text.
1750 - var $clone = $msg.clone();
1751 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1752 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1753 - if (!text) return;
1754 -
1755 - lines.push('**' + sender + '**');
1756 - lines.push('');
1757 - lines.push(text);
1758 - lines.push('');
1759 - });
1760 -
1761 - var content = lines.join('\n');
1762 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1763 - var fname = 'mxchat-transcript-' + iso + '.md';
1764 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1765 - var url = URL.createObjectURL(blob);
1766 - var a = document.createElement('a');
1767 - a.href = url;
1768 - a.download = fname;
1769 - a.style.display = 'none';
1770 - document.body.appendChild(a);
1771 - a.click();
1772 - setTimeout(function() {
1773 - if (a.parentNode) a.parentNode.removeChild(a);
1774 - URL.revokeObjectURL(url);
1775 - }, 100);
1776 -}
1777 -
1778 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1779 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1780 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1781 -function mxchatSyncMenuColors(botId, $wrap) {
1782 - if (!$wrap || !$wrap.length) return;
1783 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1784 - if (!$bot.length) return;
1785 - var cs = window.getComputedStyle($bot[0]);
1786 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1787 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1788 - }
1789 - // Bot text color usually lives on a child div, not .bot-message itself.
1790 - var $textChild = $bot.find('[style*="color"]').first();
1791 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1792 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1793 -}
1794 -
1795 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1796 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1797 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1798 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1799 -// a rebuild before init (never happens, but harmless) just skips it.
1800 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1801 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1802 - var $menu = $wrap.find('.mxchat-header-menu');
1803 - var items = mxchatGetHeaderMenuItems(botId);
1804 -
1805 - $menu.empty();
1806 -
1807 - if (!items.length) {
1808 - $trigger.hide();
1809 - $menu.hide();
1810 - return;
1811 - }
1812 -
1813 - // Clear any inline display:none a previous zero-item render left behind —
1814 - // open/close visibility is governed by the hidden prop + is-open class.
1815 - $trigger.css('display', '');
1816 - $menu.css('display', '');
1817 -
1818 - items.forEach(function(item, idx) {
1819 - var $btn = $('<button>', {
1820 - type: 'button',
1821 - 'class': 'mxchat-menu-item',
1822 - 'role': 'menuitem',
1823 - 'tabindex': '-1',
1824 - 'data-menu-id': item.id,
1825 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1826 - '<span class="mxchat-menu-item-label"></span>'
1827 - });
1828 - $btn.find('.mxchat-menu-item-label').text(item.label);
1829 - $btn.on('click', function(e) {
1830 - e.preventDefault();
1831 - e.stopPropagation();
1832 - if (closeMenuFn) closeMenuFn();
1833 - try { item.action(); } catch (err) { /* no-op */ }
1834 - });
1835 - $menu.append($btn);
1836 - });
1837 -}
1838 -
1839 -// Re-render every menu on the page after a dynamic-settings merge
1840 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1841 -// swapping items under the user mid-interaction yanks focus — and the
1842 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1843 -function mxchatRebuildHeaderMenus() {
1844 - $('.mxchat-header-menu-wrap').each(function() {
1845 - var $wrap = $(this);
1846 - var botId = $wrap.data('bot-id');
1847 - if (!botId) return;
1848 - if (!$wrap.data('mxchatMenuReady')) {
1849 - mxchatInitHeaderMenu(botId);
1850 - return;
580 + } catch (error) {
581 + //console.error("Error rendering message:", error);
1851 582 }
1852 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1853 - $wrap.data('mxchatMenuRebuildPending', true);
1854 - return;
1855 - }
1856 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1857 - });
1858 -}
1859 -
1860 -// One-time per-widget init: renders menu items, wires open/close,
1861 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1862 -// trigger. Wiring happens even when there are zero items at init, so a
1863 -// later dynamic-settings rebuild that adds items has a working trigger.
1864 -function mxchatInitHeaderMenu(botId) {
1865 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1866 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1867 -
1868 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1869 - var $menu = $wrap.find('.mxchat-header-menu');
1870 -
1871 - // Initial color sync — covers normal page load.
1872 - mxchatSyncMenuColors(botId, $wrap);
1873 -
1874 - function openMenu() {
1875 - // Re-sync each open in case the active theme changed since init.
1876 - mxchatSyncMenuColors(botId, $wrap);
1877 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1878 - $trigger.attr('aria-expanded', 'true');
1879 - // Focus the first item for keyboard users
1880 - setTimeout(function() {
1881 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1882 - }, 0);
1883 583 }
1884 - function closeMenu(returnFocus) {
1885 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1886 - $trigger.attr('aria-expanded', 'false');
1887 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1888 - if (returnFocus) $trigger.trigger('focus');
1889 - // A dynamic-settings rebuild that arrived while the menu was open
1890 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1891 - if ($wrap.data('mxchatMenuRebuildPending')) {
1892 - $wrap.removeData('mxchatMenuRebuildPending');
1893 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1894 - }
1895 - }
1896 -
1897 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1898 - // click-to-collapse handler does not fire.
1899 - $trigger.on('click', function(e) {
1900 - e.preventDefault();
1901 - e.stopPropagation();
1902 - if ($menu.hasClass('is-open')) closeMenu();
1903 - else openMenu();
1904 - });
1905 -
1906 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1907 - $menu.on('click', function(e) {
1908 - e.stopPropagation();
1909 - });
1910 -
1911 - // Outside click closes the menu.
1912 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1913 - if (!$menu.hasClass('is-open')) return;
1914 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1915 - closeMenu();
1916 - });
1917 -
1918 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1919 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1920 - var $items = $menu.find('.mxchat-menu-item');
1921 - var idx = $items.index(this);
1922 - if (e.key === 'Escape') {
1923 - e.preventDefault();
1924 - closeMenu(true);
1925 - } else if (e.key === 'ArrowDown') {
1926 - e.preventDefault();
1927 - var $next = $items.eq((idx + 1) % $items.length);
1928 - $items.attr('tabindex', '-1');
1929 - $next.attr('tabindex', '0').trigger('focus');
1930 - } else if (e.key === 'ArrowUp') {
1931 - e.preventDefault();
1932 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1933 - $items.attr('tabindex', '-1');
1934 - $prev.attr('tabindex', '0').trigger('focus');
1935 - } else if (e.key === 'Enter' || e.key === ' ') {
1936 - e.preventDefault();
1937 - $(this).trigger('click');
1938 - }
1939 - });
1940 - $trigger.on('keydown', function(e) {
1941 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1942 - e.preventDefault();
1943 - closeMenu(true);
1944 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1945 - e.preventDefault();
1946 - openMenu();
1947 - }
1948 - });
1949 -
1950 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1951 - // then do the initial item render.
1952 - $wrap.data('mxchatMenuClose', closeMenu);
1953 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1954 -
1955 - $wrap.data('mxchatMenuReady', true);
1956 -}
1957 -
1958 -// Initialize header menus for every rendered widget on DOM ready.
1959 -$(function() {
1960 - $('.mxchat-header-menu-wrap').each(function() {
1961 - var botId = $(this).data('bot-id');
1962 - if (botId) mxchatInitHeaderMenu(botId);
1963 - });
1964 -
1965 - // Embedded (non-floating) widgets are open from the moment the page
1966 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1967 - // widgets refresh on first launcher open instead.
1968 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1969 - return !$(this).closest('.floating-chatbot').length;
1970 - }).length > 0;
1971 - if (hasEmbeddedWidget) {
1972 - mxchatRefreshDynamicSettings();
1973 - }
1974 -});
1975 -
1976 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1977 - try {
1978 - // Determine styles based on sender type
1979 - let messageClass, bgColor, fontColor;
1980 -
584 +
585 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
586 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
587 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
588 +
589 + // Determine styles
590 + let bgColor, fontColor;
1981 591 if (sender === "user") {
1982 - messageClass = "user-message";
1983 592 bgColor = userMessageBgColor;
1984 593 fontColor = userMessageFontColor;
1985 - // Only sanitize user input
1986 - messageText = sanitizeUserInput(messageText);
1987 594 } else if (sender === "agent") {
1988 - messageClass = "agent-message";
1989 595 bgColor = liveAgentMessageBgColor;
1990 596 fontColor = liveAgentMessageFontColor;
1991 597 } else {
1992 - messageClass = "bot-message";
1993 598 bgColor = botMessageBgColor;
1994 599 fontColor = botMessageFontColor;
1995 600 }
1996 -
1997 - const messageDiv = $('<div>')
1998 - .addClass(messageClass)
1999 - .attr('dir', 'auto');
2000 -
2001 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2002 - var skipColors = shouldSkipInlineColors(botId);
2003 - if (skipColors) {
2004 - messageDiv.css({
2005 - 'margin-bottom': '1em'
2006 - });
2007 - } else {
2008 - messageDiv.css({
2009 - 'background': bgColor,
2010 - 'color': fontColor,
2011 - 'margin-bottom': '1em'
2012 - });
601 +
602 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
603 + if (responseHtml) {
604 + fullMessage += '<br><br>' + responseHtml;
2013 605 }
2014 -
2015 - // Process the message content - always run linkify to convert markdown
2016 - // links and format text. linkify() handles existing HTML safely via
2017 - // negative lookaheads that skip URLs already inside <a> tags.
2018 - let fullMessage = linkify(messageText);
2019 -
2020 - // Add images if provided
2021 - if (images && images.length > 0) {
2022 - fullMessage += '<div class="image-gallery" dir="auto">';
606 +
607 + if (images.length > 0) {
608 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
2023 609 images.forEach(img => {
2024 - const safeTitle = sanitizeUserInput(img.title);
2025 - const safeUrl = encodeURI(img.image_url);
2026 - const safeThumbnail = encodeURI(img.thumbnail_url);
2027 -
2028 610 fullMessage += `
2029 611 <div style="margin-bottom: 10px;">
2030 - <strong>${safeTitle}</strong><br>
2031 - <a href="${safeUrl}" target="_blank">
2032 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
612 + <strong>${img.title}</strong><br>
613 + <a href="${img.image_url}" target="_blank">
614 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2033 615 </a>
2034 616 </div>`;
2035 617 });
2036 618 fullMessage += '</div>';
2037 619 }
2038 -
2039 - // Append HTML content if provided
2040 - if (messageHtml && sender !== "user") {
2041 - // Only add line breaks if there's actual text content before the HTML
2042 - if (fullMessage && fullMessage.trim()) {
2043 - fullMessage += '<br><br>' + messageHtml;
2044 - } else {
2045 - fullMessage = messageHtml;
2046 - }
2047 - }
2048 -
2049 - messageDiv.html(fullMessage);
2050 -
2051 - if (isTemporary) {
2052 - messageDiv.addClass('temporary-message');
2053 - }
2054 -
2055 - // Append to the correct chatbot instance's chat-box
2056 - var $chatBox = getElement(botId, 'chat-box');
2057 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2058 - // FIXED: Use event delegation for link tracking
2059 - if (sender === "bot" || sender === "agent") {
2060 - attachLinkTracking(messageDiv, messageText, botId);
2061 - }
2062 -
2063 - if (sender === "bot") {
2064 - const lastUserMessage = $chatBox.find('.user-message').last();
2065 - if (lastUserMessage.length) {
2066 - scrollElementToTop(lastUserMessage, botId);
2067 - }
2068 - }
2069 -
2070 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2071 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2072 - }
2073 - });
2074 -
2075 - if (messageText.id) {
2076 - var instance = MxChatInstances.get(botId);
2077 - instance.lastSeenMessageId = messageText.id;
2078 - hideNotification(botId);
2079 - }
2080 - } catch (error) {
2081 - // Error rendering message - silently continue
2082 - }
2083 -}
2084 -
2085 -// Helper function to attach link tracking with proper event handling
2086 -function attachLinkTracking(messageDiv, messageText, botId) {
2087 - botId = botId || 'default';
2088 - // Use a slight delay to ensure DOM is ready
2089 - setTimeout(function() {
2090 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2091 -
2092 - links.each(function() {
2093 - const $link = $(this);
2094 - const originalHref = $link.attr('href');
2095 -
2096 - // Mark as tracked to avoid duplicate handlers
2097 - $link.attr('data-tracked', 'true');
2098 -
2099 - // Only track external URLs
2100 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2101 - // Remove any existing click handlers first
2102 - $link.off('click.tracking');
2103 -
2104 - // Add new click handler with namespace
2105 - $link.on('click.tracking', function(e) {
2106 - e.preventDefault();
2107 - e.stopPropagation();
2108 -
2109 - const messageContext = typeof messageText === 'string'
2110 - ? messageText.substring(0, 200)
2111 - : '';
2112 -
2113 - // Track the click
2114 - $.ajax({
2115 - url: mxchatChat.ajax_url,
2116 - type: 'POST',
2117 - data: {
2118 - action: 'mxchat_track_url_click',
2119 - session_id: getChatSession(botId),
2120 - url: originalHref,
2121 - message_context: messageContext,
2122 - nonce: mxchatChat.nonce
2123 - },
2124 - complete: function() {
2125 - // Always redirect, even if tracking fails
2126 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2127 - window.open(originalHref, '_blank');
2128 - } else {
2129 - window.location.href = originalHref;
620 +
621 + if (lastMessageDiv.length) {
622 + lastMessageDiv.fadeOut(200, function() {
623 + $(this)
624 + .html(fullMessage)
625 + .removeClass('bot-message user-message')
626 + .addClass(messageClass)
627 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
628 + .css({
629 + 'background-color': bgColor,
630 + 'color': fontColor,
631 + })
632 + .removeClass('temporary-message')
633 + .fadeIn(200, function() {
634 + if (sender === "bot" || sender === "agent") {
635 + const lastUserMessage = $('#chat-box').find('.user-message').last();
636 + if (lastUserMessage.length) {
637 + scrollElementToTop(lastUserMessage);
2130 638 }
639 + // Show notification if chat is hidden
640 + if ($('#floating-chatbot').hasClass('hidden')) {
641 + showNotification();
642 + }
2131 643 }
2132 644 });
2133 -
2134 - return false; // Extra insurance to prevent default
2135 - });
2136 - }
2137 - });
2138 - }, 100); // Small delay to ensure DOM is ready
2139 -}
2140 -
2141 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2142 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2143 - var $chatBox = getElement(botId, 'chat-box');
2144 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2145 -
2146 - // Determine styles
2147 - let bgColor, fontColor;
2148 - if (sender === "user") {
2149 - bgColor = userMessageBgColor;
2150 - fontColor = userMessageFontColor;
2151 - } else if (sender === "agent") {
2152 - bgColor = liveAgentMessageBgColor;
2153 - fontColor = liveAgentMessageFontColor;
2154 - } else {
2155 - bgColor = botMessageBgColor;
2156 - fontColor = botMessageFontColor;
2157 - }
2158 -
2159 - // Always run linkify to convert markdown links and format text.
2160 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2161 - // to avoid double-processing URLs that are already inside <a> tags).
2162 - var fullMessage = linkify(responseText);
2163 -
2164 - if (responseHtml) {
2165 - // Only add line breaks if there's actual text content before the HTML
2166 - if (fullMessage && fullMessage.trim()) {
2167 - fullMessage += '<br><br>' + responseHtml;
645 + });
2168 646 } else {
2169 - fullMessage = responseHtml;
647 + appendMessage(sender, responseText, responseHtml, images);
2170 648 }
2171 649 }
650 +
651 + function appendThinkingMessage() {
652 + // Remove any existing thinking dots first
653 + $('.thinking-dots').remove();
2172 654
2173 - if (images.length > 0) {
2174 - fullMessage += '<div class="image-gallery" dir="auto">';
2175 - images.forEach(img => {
2176 - fullMessage += `
2177 - <div style="margin-bottom: 10px;">
2178 - <strong>${img.title}</strong><br>
2179 - <a href="${img.image_url}" target="_blank">
2180 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2181 - </a>
2182 - </div>`;
2183 - });
2184 - fullMessage += '</div>';
2185 - }
2186 -
2187 - if (lastMessageDiv.length) {
2188 - // Replace content immediately to prevent visual gap between thinking dots and response
2189 - lastMessageDiv
2190 - .html(fullMessage)
2191 - .removeClass('bot-message user-message temporary-message')
2192 - .addClass(messageClass)
2193 - .attr('dir', 'auto');
2194 -
2195 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2196 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2197 - if (!skipColors) {
2198 - lastMessageDiv.css({
2199 - 'background-color': bgColor,
2200 - 'color': fontColor,
2201 - });
2202 - }
2203 -
2204 - // Handle link tracking and scroll
2205 - if (sender === "bot" || sender === "agent") {
2206 - attachLinkTracking(lastMessageDiv, responseText, botId);
2207 -
2208 - const lastUserMessage = $chatBox.find('.user-message').last();
2209 - if (lastUserMessage.length) {
2210 - scrollElementToTop(lastUserMessage, botId);
2211 - }
2212 - // Show notification if chat is hidden
2213 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2214 - if ($floatingChatbot.hasClass('hidden')) {
2215 - showNotification(botId);
2216 - }
2217 - }
2218 -
2219 - // Re-enable chat input after response is displayed
2220 - enableChatInput(botId);
2221 -
2222 - if (sender === "bot" || sender === "agent") {
2223 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2224 - }
2225 - } else {
2226 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2227 - // Re-enable chat input after response is displayed
2228 - enableChatInput(botId);
2229 - }
2230 -}
2231 -
2232 -
2233 - function appendThinkingMessage(botId) {
2234 - botId = botId || 'default';
2235 -
2236 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2237 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2238 - if (indicator && indicator.textContent === 'Live Agent') {
2239 - return;
2240 - }
2241 -
2242 - var $chatBox = getElement(botId, 'chat-box');
2243 -
2244 - // Remove any existing thinking dots in this bot's chat first
2245 - $chatBox.find('.thinking-dots').remove();
2246 -
2247 - // Check if we should skip inline colors (AI theme is active)
2248 - var skipColors = shouldSkipInlineColors(botId);
2249 -
2250 655 // Retrieve the bot message font color and background color
2251 656 var botMessageFontColor = mxchatChat.bot_message_font_color;
2252 657 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2253 658
2254 - // Build thinking dots HTML - skip inline colors if AI theme is active
2255 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
659 +
2256 660 var thinkingHtml = '<div class="thinking-dots-container">' +
2257 661 '<div class="thinking-dots">' +
2258 - '<span class="dot"' + dotStyle + '></span>' +
2259 - '<span class="dot"' + dotStyle + '></span>' +
2260 - '<span class="dot"' + dotStyle + '></span>' +
662 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
663 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
664 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2261 665 '</div>' +
2262 666 '</div>';
2263 667
2264 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2265 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2266 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2267 - scrollToBottom(botId);
668 + // Append the thinking dots to the chat container (or within the temporary message div)
669 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
670 + scrollToBottom();
2268 671 }
672 +
673 + function removeThinkingDots() {
674 + $('.thinking-dots').closest('.temporary-message').remove();
675 + }
2269 676
2270 - function removeThinkingDots(botId) {
2271 - botId = botId || 'default';
2272 - var $chatBox = getElement(botId, 'chat-box');
2273 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2274 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2275 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2276 - }
2277 677
2278 678 // ====================================
2279 679 // TEXT FORMATTING & PROCESSING
2280 680 // ====================================
@@ -2279,332 +679,82 @@
2279 679 // TEXT FORMATTING & PROCESSING
2280 680 // ====================================
2281 681
2282 682 function linkify(inputText) {
2283 - if (!inputText) {
2284 - return '';
2285 - }
683 + if (!inputText) return '';
684 +
685 + // Process markdown headers
686 + let processedText = formatMarkdownHeaders(inputText);
687 +
688 + // Process markdown links
689 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
690 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
691 + const safeUrl = encodeURI(url);
692 + const safeText = sanitizeUserInput(text);
693 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
694 + });
2286 695
2287 - // Helper function to check if URL is already encoded
2288 - function isUrlEncoded(url) {
2289 - // Check for % followed by exactly 2 hex digits
2290 - return /%[0-9a-fA-F]{2}/.test(url);
2291 - }
696 + // Process phone numbers (tel:)
697 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
698 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
699 + const safePhone = encodeURI(phone);
700 + const safeText = sanitizeUserInput(text);
701 + return `<a href="${safePhone}">${safeText}</a>`;
702 + });
2292 703
2293 - // Helper function to safely encode URLs only if needed
2294 - function safeEncodeUrl(url) {
2295 - // If URL already contains encoded characters, return as-is
2296 - if (isUrlEncoded(url)) {
2297 - return url;
2298 - }
2299 - // Otherwise, encode it
2300 - return encodeURI(url);
2301 - }
704 + // Process standalone URLs
705 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
706 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
707 + const safeUrl = encodeURI(url);
708 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
709 + });
2302 710
2303 - // Process markdown headers FIRST
2304 - let processedText = formatMarkdownHeaders(inputText);
711 + // Process www. URLs
712 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
713 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
714 + const safeUrl = encodeURI(`http://${url}`);
715 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
716 + });
2305 717
2306 - // Process text styling (bold, italic, strikethrough)
2307 - processedText = formatTextStyling(processedText);
718 + return processedText;
719 + }
2308 720
2309 - // Process code blocks BEFORE processing links
2310 - processedText = formatCodeBlocks(processedText);
2311 -
2312 - // Process markdown tables BEFORE converting newlines to paragraphs
2313 - processedText = formatMarkdownTables(processedText);
2314 -
2315 - // NOW convert to paragraphs
2316 - processedText = convertNewlinesToBreaks(processedText);
2317 -
2318 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2319 - // This prevents them from being processed as markdown links
2320 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2321 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2322 - // Clean the URL of any trailing punctuation
2323 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2324 - const safeUrl = safeEncodeUrl(cleanUrl);
2325 - // Return as a proper link without the brackets
2326 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2327 - });
2328 -
2329 - // Process markdown links: [text](url) and [](url)
2330 - // Uses balanced parenthesis matching to handle URLs containing parens
2331 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2332 - processedText = (function(input) {
2333 - var result = '';
2334 - var i = 0;
2335 - while (i < input.length) {
2336 - // Look for [ at current position
2337 - if (input[i] === '[') {
2338 - // Find closing ]
2339 - var closeBracket = input.indexOf(']', i + 1);
2340 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2341 - result += input[i];
2342 - i++;
2343 - continue;
2344 - }
2345 - var linkText = input.substring(i + 1, closeBracket);
2346 - // Check if URL starts with http
2347 - var urlStart = closeBracket + 2;
2348 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2349 - result += input[i];
2350 - i++;
2351 - continue;
2352 - }
2353 - // Find balanced closing paren
2354 - var depth = 1;
2355 - var j = urlStart;
2356 - while (j < input.length && depth > 0) {
2357 - if (input[j] === '(') depth++;
2358 - else if (input[j] === ')') depth--;
2359 - if (depth > 0) j++;
2360 - }
2361 - if (depth !== 0) {
2362 - result += input[i];
2363 - i++;
2364 - continue;
2365 - }
2366 - var url = input.substring(urlStart, j);
2367 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2368 - var encodedUrl = safeEncodeUrl(cleanUrl);
2369 - if (!linkText || !linkText.trim()) {
2370 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2371 - } else {
2372 - var safeText = sanitizeUserInput(linkText);
2373 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2374 - }
2375 - i = j + 1; // Skip past the closing )
2376 - } else {
2377 - result += input[i];
2378 - i++;
2379 - }
2380 - }
2381 - return result;
2382 - })(processedText);
2383 -
2384 - // Process phone numbers: [text](tel:number)
2385 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2386 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2387 - const safePhone = safeEncodeUrl(phone);
2388 - const safeText = sanitizeUserInput(text);
2389 - return `<a href="${safePhone}">${safeText}</a>`;
2390 - });
2391 -
2392 - // Process mailto links: [text](mailto:email)
2393 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2394 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2395 - const safeMailto = safeEncodeUrl(mailto);
2396 - const safeText = sanitizeUserInput(text);
2397 - return `<a href="${safeMailto}">${safeText}</a>`;
2398 - });
2399 -
2400 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2401 - // Updated pattern to be more careful about what it matches
2402 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2403 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2404 - // Extra check: make sure this isn't already linked
2405 - if (match.includes('href=') || match.includes('</a>')) {
2406 - return match;
2407 - }
2408 -
2409 - // Clean trailing punctuation
2410 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2411 - const safeUrl = safeEncodeUrl(cleanUrl);
2412 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2413 - });
2414 -
2415 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2416 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2417 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2418 - // Extra check: make sure this isn't already linked
2419 - if (match.includes('href=') || match.includes('</a>')) {
2420 - return match;
2421 - }
2422 -
2423 - // Clean trailing punctuation
2424 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2425 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2426 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2427 - });
2428 -
2429 - return processedText;
2430 -}
2431 -
2432 721 function formatMarkdownHeaders(text) {
2433 722 // Handle h1 to h6 headers
2434 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
723 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2435 724 const level = hashes.length;
2436 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
725 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2437 726 });
2438 727 }
2439 728
2440 -function formatTextStyling(text) {
2441 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2442 - const protectedSegments = [];
2443 - let protectedText = text;
2444 -
2445 - // Step 1a: Protect HTML href="..." attributes
2446 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2447 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2448 - protectedSegments.push(match);
2449 - return placeholder;
2450 - });
2451 -
2452 - // Step 1b: Protect Markdown links [text](url)
2453 - // This is crucial - we need to protect the URLs in markdown format
2454 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2455 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2456 - protectedSegments.push(match);
2457 - return placeholder;
2458 - });
2459 -
2460 - // Step 1c: Also protect bare URLs that might exist
2461 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2462 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2463 - protectedSegments.push(match);
2464 - return placeholder;
2465 - });
2466 -
2467 - // Step 2: Now apply text styling to the protected text
2468 - // Handle bold text (**text**)
2469 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2470 -
2471 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2472 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2473 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2474 -
2475 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2476 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2477 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2478 -
2479 - // Handle strikethrough (~~text~~)
2480 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2481 -
2482 - // Step 3: Restore all protected segments
2483 - protectedSegments.forEach((original, index) => {
2484 - const placeholder = `__PROTECTED_${index}__`;
2485 - protectedText = protectedText.replace(placeholder, original);
2486 - });
2487 -
2488 - return protectedText;
2489 -}
2490 729 function formatBoldText(text) {
2491 - // This function is kept for compatibility but now uses formatTextStyling
2492 - return formatTextStyling(text);
730 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2493 731 }
2494 732
2495 -function convertNewlinesToBreaks(text) {
2496 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2497 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
733 + function convertNewlinesToBreaks(text) {
734 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
735 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
736 +
737 + // Wrap each paragraph in <p> tags
738 + return paragraphs
739 + .map(para => `<p>${para.trim()}</p>`)
740 + .join('');
741 + }
2498 742
2499 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2500 - return paragraphs
2501 - .map(para => para.trim())
2502 - .filter(para => para.length > 0) // Remove empty paragraphs
2503 - .map(para => `<p>${para}</p>`)
2504 - .join('');
2505 -}
2506 743 function formatCodeBlocks(text) {
2507 - // Handle fenced code blocks with language specification (```language)
2508 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2509 - const lang = language || 'text';
2510 - const escapedCode = escapeHtml(code.trim());
2511 - return `<div class="mxchat-code-block-container">
2512 - <div class="mxchat-code-header">
2513 - <span class="mxchat-code-language">${lang}</span>
2514 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2515 - </div>
2516 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2517 - </div>`;
744 + // First handle raw PHP tags
745 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
746 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2518 747 });
2519 -
2520 - // Handle inline code with single backticks
2521 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2522 -
2523 - // Handle raw PHP tags (legacy support)
2524 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2525 - const escapedCode = escapeHtml(match);
2526 - return `<div class="mxchat-code-block-container">
2527 - <div class="mxchat-code-header">
2528 - <span class="mxchat-code-language">php</span>
2529 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2530 - </div>
2531 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2532 - </div>`;
748 +
749 + // Then handle code blocks with backticks
750 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
751 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2533 752 });
2534 -
753 +
2535 754 return text;
2536 755 }
2537 -
2538 - function formatMarkdownTables(text) {
2539 - var lines = text.split('\n');
2540 - var result = [];
2541 - var i = 0;
2542 -
2543 - while (i < lines.length) {
2544 - // Check for a table: current line has pipes AND next line is a separator row
2545 - if (i + 1 < lines.length &&
2546 - lines[i].indexOf('|') !== -1 &&
2547 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2548 -
2549 - var tableLines = [];
2550 - var headerLine = lines[i];
2551 - var separatorLine = lines[i + 1];
2552 - tableLines.push(headerLine);
2553 - tableLines.push(separatorLine);
2554 -
2555 - // Collect remaining table rows
2556 - var j = i + 2;
2557 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2558 - tableLines.push(lines[j]);
2559 - j++;
2560 - }
2561 -
2562 - // Parse alignment from separator row
2563 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2564 - var alignments = sepCells.map(function(cell) {
2565 - var trimmed = cell.trim();
2566 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2567 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2568 - return 'left';
2569 - });
2570 -
2571 - // Build HTML table
2572 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2573 -
2574 - // Header row
2575 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2576 - html += '<thead><tr>';
2577 - headerCells.forEach(function(cell, idx) {
2578 - var align = alignments[idx] || 'left';
2579 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2580 - });
2581 - html += '</tr></thead>';
2582 -
2583 - // Body rows
2584 - html += '<tbody>';
2585 - for (var r = 2; r < tableLines.length; r++) {
2586 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2587 - html += '<tr>';
2588 - rowCells.forEach(function(cell, idx) {
2589 - var align = alignments[idx] || 'left';
2590 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2591 - });
2592 - html += '</tr>';
2593 - }
2594 - html += '</tbody></table></div>';
2595 -
2596 - result.push(html);
2597 - i = j;
2598 - } else {
2599 - result.push(lines[i]);
2600 - i++;
2601 - }
2602 - }
2603 -
2604 - return result.join('\n');
2605 - }
2606 -
756 +
2607 757 function sanitizeUserInput(text) {
2608 758 const div = document.createElement('div');
2609 759 div.textContent = text;
2610 760 return div.innerHTML;
@@ -2609,12 +759,12 @@
2609 759 div.textContent = text;
2610 760 return div.innerHTML;
2611 761 }
2612 762
763 +
2613 764 function escapeHtml(unsafe) {
2614 - // Skip escaping if it's already escaped or contains HTML code block markup
2615 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2616 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
765 + // First check if it's already a code block
766 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2617 767 return unsafe;
2618 768 }
2619 769
2620 770 return unsafe
@@ -2630,25 +780,15 @@
2630 780 textArea.innerHTML = text;
2631 781 return textArea.value;
2632 782 }
2633 783
784 +
2634 785 // ====================================
2635 786 // UI & SCROLLING CONTROLS
2636 787 // ====================================
2637 788
2638 - function scrollToBottom(botIdOrInstant, instant) {
2639 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2640 - var botId = 'default';
2641 - if (typeof botIdOrInstant === 'string') {
2642 - botId = botIdOrInstant;
2643 - instant = instant || false;
2644 - } else if (typeof botIdOrInstant === 'boolean') {
2645 - instant = botIdOrInstant;
2646 - } else {
2647 - instant = false;
2648 - }
2649 -
2650 - var chatBox = getElement(botId, 'chat-box');
789 + function scrollToBottom(instant = false) {
790 + var chatBox = $('#chat-box');
2651 791 if (instant) {
2652 792 // Instantly set the scroll position to the bottom
2653 793 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2654 794 } else {
@@ -2657,15 +797,15 @@
2657 797 const scrollHeight = chatBox.prop("scrollHeight");
2658 798 const initialScroll = chatBox.scrollTop();
2659 799 const distance = scrollHeight - initialScroll;
2660 800 const duration = 500; // Duration in ms
2661 -
801 +
2662 802 function smoothScroll(timestamp) {
2663 803 if (!start) start = timestamp;
2664 804 const progress = timestamp - start;
2665 805 const currentScroll = initialScroll + (distance * (progress / duration));
2666 806 chatBox.scrollTop(currentScroll);
2667 -
807 +
2668 808 if (progress < duration) {
2669 809 requestAnimationFrame(smoothScroll);
2670 810 } else {
2671 811 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2670,37 +810,33 @@
2670 810 } else {
2671 811 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2672 812 }
2673 813 }
2674 -
814 +
2675 815 requestAnimationFrame(smoothScroll);
2676 816 }
2677 817 }
2678 -
2679 - function scrollElementToTop(element, botId, topOffset) {
2680 - botId = botId || 'default';
2681 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2682 - var chatBox = getElement(botId, 'chat-box');
818 +
819 + function scrollElementToTop(element) {
820 + var chatBox = $('#chat-box');
2683 821 var elementTop = element.position().top + chatBox.scrollTop();
2684 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
822 + chatBox.animate({ scrollTop: elementTop }, 500);
2685 823 }
2686 -
2687 - function showChatWidget(botId) {
2688 - botId = botId || 'default';
2689 - var $button = getElement(botId, 'floating-chatbot-button');
824 +
825 + function showChatWidget() {
2690 826 // First ensure display is set
2691 - $button.css('display', 'flex');
827 + $('#floating-chatbot-button').css('display', 'flex');
2692 828 // Then handle the fade
2693 - $button.fadeTo(500, 1);
829 + $('#floating-chatbot-button').fadeTo(500, 1);
2694 830 // Force visibility
2695 - $button.removeClass('hidden');
831 + $('#floating-chatbot-button').removeClass('hidden');
832 + //console.log('Showing widget');
2696 833 }
2697 -
2698 - function hideChatWidget(botId) {
2699 - botId = botId || 'default';
2700 - var $button = getElement(botId, 'floating-chatbot-button');
2701 - $button.css('display', 'none');
2702 - $button.addClass('hidden');
834 +
835 + function hideChatWidget() {
836 + $('#floating-chatbot-button').css('display', 'none');
837 + $('#floating-chatbot-button').addClass('hidden');
838 + //console.log('Hiding widget');
2703 839 }
2704 840
2705 841 function disableScroll() {
2706 842 if (isMobile()) {
@@ -2729,15 +865,18 @@
2729 865 // NOTIFICATION SYSTEM
2730 866 // ====================================
2731 867
2732 868 function createNotificationBadge() {
869 + //console.log("Creating notification badge...");
2733 870 const chatButton = document.getElementById('floating-chatbot-button');
2734 -
871 + //console.log("Chat button found:", !!chatButton);
872 +
2735 873 if (!chatButton) return;
2736 -
874 +
2737 875 // Remove any existing badge first
2738 876 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2739 877 if (existingBadge) {
878 + //console.log("Removing existing badge");
2740 879 existingBadge.remove();
2741 880 }
2742 881
2743 882 notificationBadge = document.createElement('div');
@@ -2759,43 +898,34 @@
2759 898 chatButton.appendChild(notificationBadge);
2760 899
2761 900 }
2762 901
2763 - function showNotification(botId) {
2764 - botId = botId || 'default';
2765 - const badge = getElementDOM(botId, 'chat-notification-badge');
2766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2767 - if (badge && $floatingChatbot.hasClass('hidden')) {
902 + function showNotification() {
903 + const badge = document.getElementById('chat-notification-badge');
904 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2768 905 badge.style.display = 'block';
2769 906 badge.textContent = '1';
2770 907 }
2771 908 }
2772 -
2773 - function hideNotification(botId) {
2774 - botId = botId || 'default';
2775 - const badge = getElementDOM(botId, 'chat-notification-badge');
909 +
910 + function hideNotification() {
911 + const badge = document.getElementById('chat-notification-badge');
2776 912 if (badge) {
2777 913 badge.style.display = 'none';
2778 914 }
2779 915 }
2780 -
2781 - function startNotificationChecking(botId) {
2782 - botId = botId || 'default';
916 +
917 + function startNotificationChecking() {
2783 918 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2784 919 if (!chatPersistenceEnabled) return;
2785 -
2786 - createNotificationBadge(botId);
2787 - var instance = MxChatInstances.get(botId);
2788 - instance.notificationCheckInterval = setInterval(function() {
2789 - checkForNewMessages(botId);
2790 - }, 30000); // Check every 30 seconds
920 +
921 + createNotificationBadge();
922 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2791 923 }
2792 -
2793 - function stopNotificationChecking(botId) {
2794 - botId = botId || 'default';
2795 - var instance = MxChatInstances.get(botId);
2796 - if (instance.notificationCheckInterval) {
2797 - clearInterval(instance.notificationCheckInterval);
924 +
925 + function stopNotificationChecking() {
926 + if (notificationCheckInterval) {
927 + clearInterval(notificationCheckInterval);
2798 928 }
2799 929 }
2800 930
2801 931 function checkForNewMessages() {
@@ -2821,35 +951,50 @@
2821 951 });
2822 952 }
2823 953
2824 954
2825 -// ====================================
2826 -// LIVE AGENT FUNCTIONALITY
2827 -// ====================================
2828 -
2829 -function startPolling(botId) {
2830 - botId = botId || 'default';
2831 - var instance = MxChatInstances.get(botId);
2832 - // Clear any existing interval first
2833 - stopPolling(botId);
2834 - instance.pollingInterval = setInterval(function() {
2835 - checkForAgentMessages(botId);
2836 - }, 5000);
2837 -}
2838 -
2839 -function stopPolling(botId) {
2840 - botId = botId || 'default';
2841 - var instance = MxChatInstances.get(botId);
2842 - if (instance.pollingInterval) {
2843 - clearInterval(instance.pollingInterval);
2844 - instance.pollingInterval = null;
955 + // ====================================
956 + // LIVE AGENT FUNCTIONALITY
957 + // ====================================
958 +
959 + function updateChatModeIndicator(mode) {
960 + const indicator = document.getElementById('chat-mode-indicator');
961 + if (indicator) {
962 + // For Live Agent, keep as is; for AI mode, use the customized text
963 + if (mode === 'agent') {
964 + indicator.textContent = 'Live Agent';
965 + } else {
966 + // Get the custom AI agent text from a data attribute we'll add to the element
967 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
968 + indicator.textContent = customAiText;
969 + }
970 + }
971 + // Start or stop polling based on mode
972 + if (mode === 'agent') {
973 + startPolling();
974 + } else {
975 + stopPolling();
976 + }
2845 977 }
2846 -}
2847 -
2848 -function checkForAgentMessages(botId) {
2849 - botId = botId || 'default';
2850 - var instance = MxChatInstances.get(botId);
2851 - const sessionId = getChatSession(botId);
978 +
979 + function startPolling() {
980 + // Clear any existing interval first
981 + stopPolling();
982 + // Start new polling interval
983 + pollingInterval = setInterval(checkForAgentMessages, 5000);
984 + //console.log("Started agent message polling");
985 + }
986 +
987 + function stopPolling() {
988 + if (pollingInterval) {
989 + clearInterval(pollingInterval);
990 + pollingInterval = null;
991 + //console.log("Stopped agent message polling");
992 + }
993 + }
994 +
995 +function checkForAgentMessages() {
996 + const sessionId = getChatSession();
2852 997 $.ajax({
2853 998 url: mxchatChat.ajax_url,
2854 999 type: 'POST',
2855 1000 dataType: 'json',
@@ -2855,44 +1000,35 @@
2855 1000 dataType: 'json',
2856 1001 data: {
2857 1002 action: 'mxchat_fetch_new_messages',
2858 1003 session_id: sessionId,
2859 - last_seen_id: instance.lastSeenMessageId,
2860 - persistence_enabled: 'true',
1004 + last_seen_id: lastSeenMessageId,
1005 + persistence_enabled: 'true', // Add this too
2861 1006 nonce: mxchatChat.nonce
2862 1007 },
2863 1008 success: function (response) {
2864 1009 if (response.success && response.data?.new_messages) {
2865 1010 let hasNewMessage = false;
2866 -
1011 +
2867 1012 response.data.new_messages.forEach(function (message) {
2868 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1013 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2869 1014 hasNewMessage = true;
2870 - appendMessage("agent", message.content, '', [], false, botId);
2871 - instance.lastSeenMessageId = message.id;
2872 - instance.processedMessageIds.add(message.id);
1015 + // CHANGE THIS LINE:
1016 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1017 + lastSeenMessageId = message.id;
1018 + processedMessageIds.add(message.id);
2873 1019 }
2874 1020 });
2875 1021
2876 - if (hasNewMessage) {
2877 - enableChatInput(botId);
1022 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1023 + showNotification();
2878 1024 }
2879 -
2880 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2881 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2882 - showNotification(botId);
2883 - }
2884 -
2885 - scrollToBottom(botId, true);
1025 +
1026 + scrollToBottom(true);
2886 1027 }
2887 -
2888 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2889 - if (response.success && response.data?.chat_mode) {
2890 - updateChatModeIndicator(response.data.chat_mode, botId);
2891 - }
2892 1028 },
2893 1029 error: function (xhr, status, error) {
2894 - // Polling error - silently continue
1030 + //console.error("Polling error:", xhr, status, error);
2895 1031 }
2896 1032 });
2897 1033 }
2898 1034
@@ -2898,166 +1034,120 @@
2898 1034
2899 1035 // ====================================
2900 1036 // CHAT HISTORY & PERSISTENCE
2901 1037 // ====================================
2902 -
2903 -function loadChatHistory(botId, onComplete) {
2904 - botId = botId || 'default';
2905 - var instance = MxChatInstances.get(botId);
2906 -
2907 - // Prevent duplicate loading
2908 - if (instance.chatHistoryLoaded) {
2909 - if (onComplete) onComplete();
2910 - return;
2911 - }
2912 -
2913 - // Use getChatSession which returns null if no session exists (does NOT create one)
2914 - var sessionId = getChatSession(botId);
2915 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2916 -
2917 - // No session yet — nothing to load. History will load after first message via ensureSession.
2918 - if (!sessionId) {
2919 - instance.chatHistoryLoaded = true;
2920 - if (onComplete) onComplete();
2921 - return;
2922 - }
2923 -
2924 - if (chatPersistenceEnabled && sessionId) {
2925 - $.ajax({
2926 - url: mxchatChat.ajax_url,
2927 - type: 'POST',
2928 - dataType: 'json',
2929 - data: {
2930 - action: 'mxchat_fetch_conversation_history',
2931 - session_id: sessionId
2932 - },
2933 - success: function(response) {
2934 - // Handle session reset (IP changed while user was away)
2935 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2936 - // Silent reset — new session but don't clear UI
2937 - MxChatInstances.silentResetSession(botId);
2938 - instance.chatHistoryLoaded = true; // Prevent retry loop
2939 - if (onComplete) onComplete();
2940 - return;
2941 - }
2942 -
2943 - // Check if the response indicates success
2944 - if (response.success) {
2945 - // Handle case where conversation data exists and is an array
2946 - if (response.data && Array.isArray(response.data.conversation)) {
2947 - var $chatBox = getElement(botId, 'chat-box');
1038 +
1039 + function loadChatHistory() {
1040 + var sessionId = getChatSession();
1041 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1042 +
1043 + if (chatPersistenceEnabled && sessionId) {
1044 + $.ajax({
1045 + url: mxchatChat.ajax_url,
1046 + type: 'POST',
1047 + dataType: 'json',
1048 + data: {
1049 + action: 'mxchat_fetch_conversation_history',
1050 + session_id: sessionId
1051 + },
1052 + success: function(response) {
1053 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1054 +
1055 +
1056 + var $chatBox = $('#chat-box');
2948 1057 var $fragment = $(document.createDocumentFragment());
2949 - let highestMessageId = instance.lastSeenMessageId;
2950 -
2951 - // Update chat mode if provided
1058 + let highestMessageId = lastSeenMessageId;
1059 +
2952 1060 if (response.data.chat_mode) {
2953 - updateChatModeIndicator(response.data.chat_mode, botId);
1061 + updateChatModeIndicator(response.data.chat_mode);
2954 1062 }
2955 -
2956 - // Only process if there are actual messages
2957 - if (response.data.conversation.length > 0) {
2958 - // IMPORTANT: Clear existing messages before loading history
2959 - $chatBox.empty();
2960 -
2961 - $.each(response.data.conversation, function(index, message) {
2962 - // Skip agent messages if persistence is off
2963 - if (!chatPersistenceEnabled && message.role === 'agent') {
2964 - return;
2965 - }
2966 -
2967 - var messageClass, messageBgColor, messageFontColor;
2968 -
2969 - switch (message.role) {
2970 - case 'user':
2971 - messageClass = 'user-message';
2972 - messageBgColor = userMessageBgColor;
2973 - messageFontColor = userMessageFontColor;
2974 - break;
2975 - case 'agent':
2976 - messageClass = 'agent-message';
2977 - messageBgColor = liveAgentMessageBgColor;
2978 - messageFontColor = liveAgentMessageFontColor;
2979 - break;
2980 - default:
2981 - messageClass = 'bot-message';
2982 - messageBgColor = botMessageBgColor;
2983 - messageFontColor = botMessageFontColor;
2984 - break;
2985 - }
2986 -
2987 - var messageElement = $('<div>').addClass(messageClass)
2988 - .css({
2989 - 'background': messageBgColor,
2990 - 'color': messageFontColor
2991 - });
2992 -
2993 - var content = message.content;
2994 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2995 - content = decodeHTMLEntities(content);
2996 -
2997 - // Skip linkify for messages containing structured HTML
2998 - // (forms, product cards, galleries, etc.) to avoid
2999 - // markdown formatting corrupting HTML attributes
3000 - // (e.g. underscores in name="field_name" becoming <em> tags)
3001 - if (content.includes("mxchat-product-card") ||
3002 - content.includes("mxchat-image-gallery") ||
3003 - content.includes("mxchat-featured-products") ||
3004 - content.includes("<form") ||
3005 - content.includes("<input") ||
3006 - content.includes("<select") ||
3007 - content.includes("<textarea")) {
3008 - messageElement.html(content);
3009 - } else {
3010 - var formattedContent = linkify(content);
3011 - messageElement.html(formattedContent);
3012 - }
3013 -
3014 - $fragment.append(messageElement);
3015 -
3016 - // Track message IDs
1063 +
1064 + $.each(response.data.conversation, function(index, message) {
1065 + // Skip agent messages if persistence is off
1066 + if (!chatPersistenceEnabled && message.role === 'agent') {
1067 + return;
1068 + }
1069 +
1070 + var messageClass, messageBgColor, messageFontColor;
1071 +
1072 + switch (message.role) {
1073 + case 'user':
1074 + messageClass = 'user-message';
1075 + messageBgColor = userMessageBgColor;
1076 + messageFontColor = userMessageFontColor;
1077 + break;
1078 + case 'agent':
1079 + messageClass = 'agent-message';
1080 + messageBgColor = liveAgentMessageBgColor;
1081 + messageFontColor = liveAgentMessageFontColor;
1082 + break;
1083 + default:
1084 + messageClass = 'bot-message';
1085 + messageBgColor = botMessageBgColor;
1086 + messageFontColor = botMessageFontColor;
1087 + break;
1088 + }
1089 +
1090 + var messageElement = $('<div>').addClass(messageClass)
1091 + .css({
1092 + 'background': messageBgColor,
1093 + 'color': messageFontColor
1094 + });
1095 +
1096 + var content = message.content;
1097 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1098 + content = decodeHTMLEntities(content);
1099 +
1100 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1101 + messageElement.html(content);
1102 + } else {
1103 + var formattedContent = linkify(
1104 + formatBoldText(
1105 + convertNewlinesToBreaks(formatCodeBlocks(content))
1106 + )
1107 + );
1108 + messageElement.html(formattedContent);
1109 + }
1110 +
1111 + $fragment.append(messageElement);
1112 +
1113 + // In loadChatHistory, change this part:
3017 1114 if (message.id) {
3018 1115 highestMessageId = Math.max(highestMessageId, message.id);
3019 - instance.processedMessageIds.add(message.id);
1116 + processedMessageIds.add(message.id); // Add all message IDs to processed set
3020 1117 }
3021 - });
3022 -
3023 - // Only append messages and scroll if we have content
3024 - $chatBox.append($fragment);
3025 - scrollToBottom(botId, true);
3026 -
3027 - // Collapse quick questions if we have conversation history
3028 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3029 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3030 - collapseQuickQuestions(botId);
1118 + });
1119 +
1120 + $chatBox.append($fragment);
1121 + scrollToBottom(true);
1122 +
1123 + if (response.data.conversation.length > 0) {
1124 + $('#mxchat-popular-questions').hide();
1125 + }
1126 +
1127 + // Update lastSeenMessageId after history loads
1128 + lastSeenMessageId = highestMessageId;
1129 +
1130 + // Only update chat mode if persistence is enabled
1131 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1132 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1133 + if (lastMessage.role === 'agent') {
1134 + updateChatModeIndicator('agent');
3031 1135 }
3032 -
3033 - // Update lastSeenMessageId after history loads
3034 - instance.lastSeenMessageId = highestMessageId;
3035 -
3036 - // Only update chat mode if persistence is enabled and we have messages
3037 - if (chatPersistenceEnabled) {
3038 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3039 - if (lastMessage.role === 'agent') {
3040 - updateChatModeIndicator('agent', botId);
3041 - }
3042 - }
3043 -
3044 - // Mark as loaded ONLY after successful load
3045 - instance.chatHistoryLoaded = true;
3046 1136 }
1137 + } else {
1138 + console.warn("No conversation history found.");
3047 1139 }
1140 + },
1141 + error: function(xhr, status, error) {
1142 + //console.error("Error loading chat history:", status, error);
1143 + appendMessage("bot", "Unable to load chat history.");
3048 1144 }
3049 - if (onComplete) onComplete();
3050 - },
3051 - error: function(xhr, status, error) {
3052 - // Error loading chat history - silently continue
3053 - if (onComplete) onComplete();
3054 - }
3055 - });
3056 - } else {
3057 - if (onComplete) onComplete();
1145 + });
1146 + } else {
1147 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1148 + }
3058 1149 }
3059 -}
3060 1150
3061 1151
3062 1152 // ====================================
3063 1153 // FILE UPLOAD FUNCTIONALITY
@@ -3069,42 +1159,40 @@
3069 1159 element.addEventListener(eventType, handler);
3070 1160 }
3071 1161 }
3072 1162
3073 - function showActivePdf(filename, botId) {
3074 - botId = botId || 'default';
3075 - const container = getElementDOM(botId, 'active-pdf-container');
3076 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3077 -
1163 + function showActivePdf(filename) {
1164 + const container = document.getElementById('active-pdf-container');
1165 + const nameElement = document.getElementById('active-pdf-name');
1166 +
3078 1167 if (!container || !nameElement) {
1168 + //console.error('PDF container elements not found');
3079 1169 return;
3080 1170 }
3081 -
1171 +
3082 1172 nameElement.textContent = filename;
3083 1173 container.style.display = 'flex';
3084 1174 }
3085 -
3086 - function showActiveWord(filename, botId) {
3087 - botId = botId || 'default';
3088 - const container = getElementDOM(botId, 'active-word-container');
3089 - const nameElement = getElementDOM(botId, 'active-word-name');
3090 -
1175 +
1176 + function showActiveWord(filename) {
1177 + const container = document.getElementById('active-word-container');
1178 + const nameElement = document.getElementById('active-word-name');
1179 +
3091 1180 if (!container || !nameElement) {
1181 + //console.error('Word document container elements not found');
3092 1182 return;
3093 1183 }
3094 -
1184 +
3095 1185 nameElement.textContent = filename;
3096 1186 container.style.display = 'flex';
3097 1187 }
3098 -
3099 - function removeActivePdf(botId) {
3100 - botId = botId || 'default';
3101 - var instance = MxChatInstances.get(botId);
3102 - const container = getElementDOM(botId, 'active-pdf-container');
3103 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3104 -
3105 - if (!container || !nameElement || !instance.activePdfFile) return;
3106 -
1188 +
1189 + function removeActivePdf() {
1190 + const container = document.getElementById('active-pdf-container');
1191 + const nameElement = document.getElementById('active-pdf-name');
1192 +
1193 + if (!container || !nameElement || !activePdfFile) return;
1194 +
3107 1195 fetch(mxchatChat.ajax_url, {
3108 1196 method: 'POST',
3109 1197 headers: {
3110 1198 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3110,9 +1198,9 @@
3110 1198 'Content-Type': 'application/x-www-form-urlencoded',
3111 1199 },
3112 1200 body: new URLSearchParams({
3113 1201 'action': 'mxchat_remove_pdf',
3114 - 'session_id': getChatSession(botId),
1202 + 'session_id': sessionId,
3115 1203 'nonce': mxchatChat.nonce
3116 1204 })
3117 1205 })
3118 1206 .then(response => response.json())
@@ -3119,25 +1207,23 @@
3119 1207 .then(data => {
3120 1208 if (data.success) {
3121 1209 container.style.display = 'none';
3122 1210 nameElement.textContent = '';
3123 - instance.activePdfFile = null;
3124 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1211 + activePdfFile = null;
1212 + appendMessage('bot', 'PDF removed.');
3125 1213 }
3126 1214 })
3127 1215 .catch(error => {
3128 - // Error removing PDF - silently continue
1216 + //console.error('Error removing PDF:', error);
3129 1217 });
3130 1218 }
3131 -
3132 - function removeActiveWord(botId) {
3133 - botId = botId || 'default';
3134 - var instance = MxChatInstances.get(botId);
3135 - const container = getElementDOM(botId, 'active-word-container');
3136 - const nameElement = getElementDOM(botId, 'active-word-name');
3137 -
3138 - if (!container || !nameElement || !instance.activeWordFile) return;
3139 -
1219 +
1220 + function removeActiveWord() {
1221 + const container = document.getElementById('active-word-container');
1222 + const nameElement = document.getElementById('active-word-name');
1223 +
1224 + if (!container || !nameElement || !activeWordFile) return;
1225 +
3140 1226 fetch(mxchatChat.ajax_url, {
3141 1227 method: 'POST',
3142 1228 headers: {
3143 1229 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3143,9 +1229,9 @@
3143 1229 'Content-Type': 'application/x-www-form-urlencoded',
3144 1230 },
3145 1231 body: new URLSearchParams({
3146 1232 'action': 'mxchat_remove_word',
3147 - 'session_id': getChatSession(botId),
1233 + 'session_id': sessionId,
3148 1234 'nonce': mxchatChat.nonce
3149 1235 })
3150 1236 })
3151 1237 .then(response => response.json())
@@ -3152,58 +1238,61 @@
3152 1238 .then(data => {
3153 1239 if (data.success) {
3154 1240 container.style.display = 'none';
3155 1241 nameElement.textContent = '';
3156 - instance.activeWordFile = null;
3157 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1242 + activeWordFile = null;
1243 + appendMessage('bot', 'Word document removed.');
3158 1244 }
3159 1245 })
3160 1246 .catch(error => {
3161 - // Error removing Word document - silently continue
1247 + //console.error('Error removing Word document:', error);
3162 1248 });
3163 1249 }
3164 -
1250 +
3165 1251 // ====================================
3166 1252 // CONSENT & COMPLIANCE (GDPR)
3167 1253 // ====================================
3168 -
3169 - function initializeChatVisibility(botId) {
3170 - botId = botId || 'default';
3171 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3172 - mxchatChat.complianz_toggle === '1' ||
1254 +
1255 + function initializeChatVisibility() {
1256 + //console.log('Initializing chat visibility');
1257 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1258 + mxchatChat.complianz_toggle === '1' ||
3173 1259 mxchatChat.complianz_toggle === 1;
3174 -
1260 +
3175 1261 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3176 1262 // Initial check
3177 - checkConsentAndShowChat(botId);
3178 -
1263 + checkConsentAndShowChat();
1264 +
3179 1265 // Listen for consent changes
3180 1266 $(document).on('cmplz_status_change', function(event) {
3181 - checkConsentAndShowChat(botId);
1267 + //console.log('Status change detected');
1268 + checkConsentAndShowChat();
3182 1269 });
3183 1270 } else {
3184 1271 // If Complianz is not enabled, always show
3185 - getElement(botId, 'floating-chatbot-button')
1272 + $('#floating-chatbot-button')
3186 1273 .css('display', 'flex')
3187 1274 .removeClass('hidden no-consent')
3188 1275 .fadeTo(500, 1);
3189 -
1276 +
3190 1277 // Also check pre-chat message when Complianz is not enabled
3191 - checkPreChatDismissal(botId);
1278 + checkPreChatDismissal();
3192 1279 }
3193 1280 }
3194 1281
3195 -
3196 - function checkConsentAndShowChat(botId) {
3197 - botId = botId || 'default';
1282 +
1283 + function checkConsentAndShowChat() {
3198 1284 var consentStatus = cmplz_has_consent('marketing');
3199 1285 var consentType = complianz.consenttype;
3200 -
3201 - let $widget = getElement(botId, 'floating-chatbot-button');
3202 - let $chatbot = getElement(botId, 'floating-chatbot');
3203 - let $preChat = getElement(botId, 'pre-chat-message');
3204 -
1286 +
1287 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1288 +
1289 + let $widget = $('#floating-chatbot-button');
1290 + let $chatbot = $('#floating-chatbot');
1291 + let $preChat = $('#pre-chat-message');
1292 +
3205 1293 if (consentStatus === true) {
1294 + //console.log('Consent granted - showing widget');
3206 1295 $widget
3207 1296 .removeClass('no-consent')
3208 1297 .css('display', 'flex')
3209 1298 .removeClass('hidden')
@@ -3208,12 +1297,13 @@
3208 1297 .css('display', 'flex')
3209 1298 .removeClass('hidden')
3210 1299 .fadeTo(500, 1);
3211 1300 $chatbot.removeClass('no-consent');
3212 -
1301 +
3213 1302 // Show pre-chat message if not dismissed
3214 - checkPreChatDismissal(botId);
1303 + checkPreChatDismissal();
3215 1304 } else {
1305 + //console.log('No consent - hiding widget');
3216 1306 $widget
3217 1307 .addClass('no-consent')
3218 1308 .fadeTo(500, 0, function() {
3219 1309 $(this)
@@ -3220,9 +1310,9 @@
3220 1310 .css('display', 'none')
3221 1311 .addClass('hidden');
3222 1312 });
3223 1313 $chatbot.addClass('no-consent');
3224 -
1314 +
3225 1315 // Hide pre-chat message when no consent
3226 1316 $preChat.hide();
3227 1317 }
3228 1318 }
@@ -3230,38 +1320,46 @@
3230 1320
3231 1321 // ====================================
3232 1322 // PRE-CHAT MESSAGE HANDLING
3233 1323 // ====================================
3234 -
3235 - function checkPreChatDismissal(botId) {
3236 - botId = botId || 'default';
3237 - try {
3238 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3239 - if (dismissedAt) {
3240 - // Re-show after 24 hours
3241 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3242 - if (elapsed < 86400000) {
3243 - getElement(botId, 'pre-chat-message').hide();
3244 - return;
1324 +
1325 + function checkPreChatDismissal() {
1326 + $.ajax({
1327 + url: mxchatChat.ajax_url,
1328 + type: 'POST',
1329 + data: {
1330 + action: 'mxchat_check_pre_chat_message_status',
1331 + _ajax_nonce: mxchatChat.nonce
1332 + },
1333 + success: function(response) {
1334 + if (response.success && !response.data.dismissed) {
1335 + $('#pre-chat-message').fadeIn(250);
1336 + } else {
1337 + $('#pre-chat-message').hide();
3245 1338 }
3246 - // Expired — clear and show again
3247 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1339 + },
1340 + error: function() {
1341 + //console.error('Failed to check pre-chat message dismissal status.');
3248 1342 }
3249 - getElement(botId, 'pre-chat-message').fadeIn(250);
3250 - } catch (e) {
3251 - // localStorage unavailable — show the message
3252 - getElement(botId, 'pre-chat-message').fadeIn(250);
3253 - }
1343 + });
3254 1344 }
3255 -
3256 - function handlePreChatDismissal(botId) {
3257 - botId = botId || 'default';
3258 - getElement(botId, 'pre-chat-message').fadeOut(200);
3259 - try {
3260 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3261 - } catch (e) {
3262 - // localStorage unavailable — dismissal won't persist
3263 - }
1345 +
1346 + function handlePreChatDismissal() {
1347 + $('#pre-chat-message').fadeOut(200);
1348 + $.ajax({
1349 + url: mxchatChat.ajax_url,
1350 + type: 'POST',
1351 + data: {
1352 + action: 'mxchat_dismiss_pre_chat_message',
1353 + _ajax_nonce: mxchatChat.nonce
1354 + },
1355 + success: function() {
1356 + $('#pre-chat-message').hide();
1357 + },
1358 + error: function() {
1359 + //console.error('Failed to dismiss pre-chat message.');
1360 + }
1361 + });
3264 1362 }
3265 1363
3266 1364
3267 1365 // ====================================
@@ -3285,309 +1383,234 @@
3285 1383 // ====================================
3286 1384 // EVENT HANDLERS & INITIALIZATION
3287 1385 // ====================================
3288 1386
3289 -$(document).on('click', '.mxchat-popular-question', function () {
3290 - var question = $(this).text();
3291 - var botId = getBotIdFromElement(this);
1387 + // Popular questions click handler
1388 + $('.mxchat-popular-question').on('click', function () {
1389 + var question = $(this).text(); // Get the text of the clicked question
3292 1390
3293 - // Append the question as if the user typed it
3294 - appendMessage("user", question, '', [], false, botId);
1391 + // Append the question as if the user typed it
1392 + appendMessage("user", question);
3295 1393
3296 - // Only collapse if there are questions
3297 - if (hasQuickQuestions(botId)) {
3298 - collapseQuickQuestions(botId);
3299 - }
3300 -
3301 - // Send the question to the server
3302 - sendMessageToChatbot(question, botId);
3303 -});
3304 -
3305 -$(document).on('click', '.questions-toggle-btn', function(e) {
3306 - e.preventDefault();
3307 - e.stopPropagation();
3308 - var botId = getBotIdFromElement(this);
3309 - expandQuickQuestions(botId);
3310 -});
3311 -
3312 -$(document).on('click', '.questions-collapse-btn', function(e) {
3313 - e.preventDefault();
3314 - e.stopPropagation();
3315 - var botId = getBotIdFromElement(this);
3316 - collapseQuickQuestions(botId);
3317 -});
1394 + // Send the question to the server (backend)
1395 + sendMessageToChatbot(question);
1396 + });
3318 1397
3319 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3320 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3321 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3322 - if (e.type === 'keydown') {
3323 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3324 - e.preventDefault();
3325 - }
3326 - var botId = getBotIdFromElement(this);
3327 - var $chatbot = getElement(botId, 'floating-chatbot');
3328 - var $badge = getElement(botId, 'chat-notification-badge');
3329 - var $preChat = getElement(botId, 'pre-chat-message');
3330 -
3331 - if ($chatbot.hasClass('hidden')) {
3332 - $chatbot.removeClass('hidden').addClass('visible')
3333 - .attr('aria-modal', 'true').attr('role', 'dialog');
3334 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3335 - $badge.hide(); // Hide notification when opening chat
1398 + // Pre-chat message dismissal handlers
1399 + $(document).on('click', '.close-pre-chat-message', function(e) {
1400 + e.stopPropagation();
1401 + handlePreChatDismissal();
1402 + });
1403 +
1404 + // Chatbot visibility toggle handlers
1405 + $(document).on('click', '#floating-chatbot-button', function() {
1406 + var chatbot = $('#floating-chatbot');
1407 + if (chatbot.hasClass('hidden')) {
1408 + chatbot.removeClass('hidden').addClass('visible');
1409 + $(this).addClass('hidden');
1410 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3336 1411 disableScroll();
3337 - $preChat.fadeOut(250);
3338 -
3339 - // First open per page load: re-fetch behavior settings in case
3340 - // this page's inline values came from a stale full-page cache
3341 - // (plan-32db95). Idempotent — later opens are a no-op.
3342 - mxchatRefreshDynamicSettings();
3343 -
3344 - // Load chat history for returning visitors (persistence)
3345 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3346 - if (chatPersistenceEnabled) {
3347 - MxChatInstances.ensureSession(botId);
3348 - }
3349 -
3350 - // Deferred email check — only on first widget open
3351 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3352 - var instance = MxChatInstances.get(botId);
3353 - if (emailBlocker && !instance.emailCheckDone) {
3354 - instance.emailCheckDone = true;
3355 - resolveEmailState(botId);
3356 - } else if (!emailBlocker) {
3357 - // No email collection — still route through showChatContainerForBot
3358 - // so the loader is shown while chat history loads
3359 - showChatContainerForBot(botId);
3360 - }
3361 -
3362 - // Move keyboard focus into the message input after the open transition.
3363 - setTimeout(function() {
3364 - var chatInput = getElementDOM(botId, 'chat-input');
3365 - if (chatInput && !chatInput.disabled) {
3366 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3367 - }
3368 - }, 300);
1412 + $('#pre-chat-message').fadeOut(250);
3369 1413 } else {
3370 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3371 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1414 + chatbot.removeClass('visible').addClass('hidden');
1415 + $(this).removeClass('hidden');
3372 1416 enableScroll();
3373 - checkPreChatDismissal(botId);
1417 + checkPreChatDismissal();
3374 1418 }
3375 1419 });
3376 -
3377 - // Allow clicking anywhere on the title bar to close the chatbot.
3378 - // Returns keyboard focus to the launcher so keyboard users don't get
3379 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3380 - // heuristic-based so mouse-triggered close won't show a focus ring.
3381 - $(document).on('click', '.chatbot-top-bar', function() {
3382 - var botId = getBotIdFromElement(this);
3383 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3384 - var $launcher = getElement(botId, 'floating-chatbot-button');
3385 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1420 +
1421 + $(document).on('click', '#exit-chat-button', function() {
1422 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1423 + $('#floating-chatbot-button').removeClass('hidden');
3386 1424 enableScroll();
3387 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3388 1425 });
3389 -
3390 - // Global Escape-key handler — closes any visible chat widget and
3391 - // returns focus to its launcher. Standard modal-dismissal pattern;
3392 - // pairs with aria-modal="true" set on the widget when it opens.
3393 - $(document).on('keydown', function(e) {
3394 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3395 - var $visible = $('.floating-chatbot.visible');
3396 - if (!$visible.length) return;
3397 - e.preventDefault();
3398 - $visible.each(function() {
3399 - var botId = getBotIdFromElement(this);
3400 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3401 - var $launcher = getElement(botId, 'floating-chatbot-button');
3402 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3403 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3404 - });
3405 - enableScroll();
3406 - });
3407 -
1426 +
3408 1427 $(document).on('click', '.close-pre-chat-message', function(e) {
3409 1428 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3410 - var botId = getBotIdFromElement(this);
3411 - handlePreChatDismissal(botId);
1429 + $('#pre-chat-message').fadeOut(200, function() {
1430 + $(this).remove();
1431 + });
3412 1432 });
3413 -
3414 -
3415 - // PDF upload button handlers - use class selector
3416 - $(document).on('click', '.pdf-upload-btn', function() {
3417 - var botId = getBotIdFromElement(this);
3418 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3419 - if (pdfInput) pdfInput.click();
1433 +
1434 + // Add to Cart button handler
1435 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1436 + var productId = $(this).data('product-id');
1437 +
1438 + // Get the button text instead of hardcoded "add to cart"
1439 + var buttonText = $(this).text() || "add to cart";
1440 +
1441 + // Add a special prefix to indicate this is from button
1442 + appendMessage("user", buttonText);
1443 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
3420 1444 });
3421 1445
3422 - // Word upload button handlers - use class selector
3423 - $(document).on('click', '.word-upload-btn', function() {
3424 - var botId = getBotIdFromElement(this);
3425 - var wordInput = getElementDOM(botId, 'word-upload');
3426 - if (wordInput) wordInput.click();
3427 - });
1446 + // PDF upload button handlers
1447 + if (document.getElementById('pdf-upload-btn')) {
1448 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1449 + document.getElementById('pdf-upload').click();
1450 + });
1451 + }
3428 1452
3429 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3430 - $(document).on('change', '.pdf-upload', async function(e) {
3431 - var botId = getBotIdFromElement(this);
3432 - var instance = MxChatInstances.get(botId);
3433 - const file = this.files[0];
3434 - const sessionId = MxChatInstances.ensureSession(botId);
3435 -
1453 + // Word upload button handlers
1454 + if (document.getElementById('word-upload-btn')) {
1455 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1456 + document.getElementById('word-upload').click();
1457 + });
1458 + }
1459 +
1460 + // PDF file input change handler
1461 + addSafeEventListener('pdf-upload', 'change', async function(e) {
1462 + const file = e.target.files[0];
1463 +
3436 1464 if (!file || file.type !== 'application/pdf') {
3437 1465 alert('Please select a valid PDF file.');
3438 1466 return;
3439 1467 }
3440 -
1468 +
3441 1469 if (!sessionId) {
1470 + //console.error('No session ID found');
3442 1471 alert('Error: No session ID found');
3443 1472 return;
3444 1473 }
3445 -
1474 +
3446 1475 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1476 + //console.error('mxchatChat not properly configured:', mxchatChat);
3447 1477 alert('Error: Ajax configuration missing');
3448 1478 return;
3449 1479 }
3450 -
1480 +
3451 1481 // Disable buttons and show loading state
3452 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3453 - const sendBtn = getElementDOM(botId, 'send-button');
3454 - if (!uploadBtn) return;
1482 + const uploadBtn = document.getElementById('pdf-upload-btn');
1483 + const sendBtn = document.getElementById('send-button');
3455 1484 const originalBtnContent = uploadBtn.innerHTML;
3456 -
1485 +
3457 1486 try {
3458 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3459 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3460 1487 const formData = new FormData();
3461 1488 formData.append('action', 'mxchat_upload_pdf');
3462 1489 formData.append('pdf_file', file);
3463 1490 formData.append('session_id', sessionId);
3464 1491 formData.append('nonce', mxchatChat.nonce);
3465 -
1492 +
3466 1493 uploadBtn.disabled = true;
3467 - if (sendBtn) sendBtn.disabled = true;
1494 + sendBtn.disabled = true;
3468 1495 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3469 1496 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3470 1497 </svg>`;
3471 -
1498 +
3472 1499 const response = await fetch(mxchatChat.ajax_url, {
3473 1500 method: 'POST',
3474 1501 body: formData
3475 1502 });
3476 -
1503 +
3477 1504 const data = await response.json();
3478 -
1505 +
3479 1506 if (data.success) {
3480 1507 // Hide popular questions if they exist
3481 - if (hasQuickQuestions(botId)) {
3482 - collapseQuickQuestions(botId);
1508 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1509 + if (popularQuestionsContainer) {
1510 + popularQuestionsContainer.style.display = 'none';
3483 1511 }
3484 -
1512 +
3485 1513 // Show the active PDF name
3486 - showActivePdf(data.data.filename, botId);
3487 -
3488 - appendMessage('bot', data.data.message, '', [], false, botId);
3489 - scrollToBottom(botId);
3490 - instance.activePdfFile = data.data.filename;
1514 + showActivePdf(data.data.filename);
1515 +
1516 + appendMessage('bot', data.data.message);
1517 + scrollToBottom();
1518 + activePdfFile = data.data.filename;
3491 1519 } else {
1520 + //console.error('Upload failed:', data.data);
3492 1521 alert('Failed to upload PDF. Please try again.');
3493 1522 }
3494 1523 } catch (error) {
1524 + //console.error('Upload error:', error);
3495 1525 alert('Error uploading file. Please try again.');
3496 1526 } finally {
3497 1527 uploadBtn.disabled = false;
3498 - if (sendBtn) sendBtn.disabled = false;
1528 + sendBtn.disabled = false;
3499 1529 uploadBtn.innerHTML = originalBtnContent;
3500 1530 this.value = ''; // Reset file input
3501 1531 }
3502 1532 });
3503 1533
3504 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3505 - $(document).on('change', '.word-upload', async function(e) {
3506 - var botId = getBotIdFromElement(this);
3507 - var instance = MxChatInstances.get(botId);
3508 - const file = this.files[0];
3509 - const sessionId = MxChatInstances.ensureSession(botId);
3510 -
1534 + // Word file input change handler
1535 + addSafeEventListener('word-upload', 'change', async function(e) {
1536 + const file = e.target.files[0];
1537 +
3511 1538 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3512 1539 alert('Please select a valid Word document (.docx).');
3513 1540 return;
3514 1541 }
3515 -
1542 +
3516 1543 if (!sessionId) {
1544 + //console.error('No session ID found');
3517 1545 alert('Error: No session ID found');
3518 1546 return;
3519 1547 }
3520 -
3521 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3522 - alert('Error: Ajax configuration missing');
3523 - return;
3524 - }
3525 -
1548 +
3526 1549 // Disable buttons and show loading state
3527 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3528 - const sendBtn = getElementDOM(botId, 'send-button');
3529 - if (!uploadBtn) return;
1550 + const uploadBtn = document.getElementById('word-upload-btn');
1551 + const sendBtn = document.getElementById('send-button');
3530 1552 const originalBtnContent = uploadBtn.innerHTML;
3531 -
1553 +
3532 1554 try {
3533 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3534 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3535 1555 const formData = new FormData();
3536 1556 formData.append('action', 'mxchat_upload_word');
3537 1557 formData.append('word_file', file);
3538 1558 formData.append('session_id', sessionId);
3539 1559 formData.append('nonce', mxchatChat.nonce);
3540 -
1560 +
3541 1561 uploadBtn.disabled = true;
3542 - if (sendBtn) sendBtn.disabled = true;
1562 + sendBtn.disabled = true;
3543 1563 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3544 1564 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3545 1565 </svg>`;
3546 -
1566 +
3547 1567 const response = await fetch(mxchatChat.ajax_url, {
3548 1568 method: 'POST',
3549 1569 body: formData
3550 1570 });
3551 -
1571 +
3552 1572 const data = await response.json();
3553 -
1573 +
3554 1574 if (data.success) {
3555 1575 // Hide popular questions if they exist
3556 - if (hasQuickQuestions(botId)) {
3557 - collapseQuickQuestions(botId);
1576 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1577 + if (popularQuestionsContainer) {
1578 + popularQuestionsContainer.style.display = 'none';
3558 1579 }
3559 -
1580 +
3560 1581 // Show the active Word document name
3561 - showActiveWord(data.data.filename, botId);
3562 -
3563 - appendMessage('bot', data.data.message, '', [], false, botId);
3564 - scrollToBottom(botId);
3565 - instance.activeWordFile = data.data.filename;
1582 + showActiveWord(data.data.filename);
1583 +
1584 + appendMessage('bot', data.data.message);
1585 + scrollToBottom();
1586 + activeWordFile = data.data.filename;
3566 1587 } else {
1588 + //console.error('Upload failed:', data.data);
3567 1589 alert('Failed to upload Word document. Please try again.');
3568 1590 }
3569 1591 } catch (error) {
1592 + //console.error('Upload error:', error);
3570 1593 alert('Error uploading file. Please try again.');
3571 1594 } finally {
3572 1595 uploadBtn.disabled = false;
3573 - if (sendBtn) sendBtn.disabled = false;
1596 + sendBtn.disabled = false;
3574 1597 uploadBtn.innerHTML = originalBtnContent;
3575 1598 this.value = ''; // Reset file input
3576 1599 }
3577 1600 });
3578 1601
3579 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3580 - $(document).on('click', '.remove-pdf-btn', function(e) {
1602 + // Remove button click handlers
1603 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3581 1604 e.preventDefault();
3582 1605 e.stopPropagation();
3583 - removeActivePdf(getBotIdFromElement(this));
1606 + removeActivePdf();
3584 1607 });
3585 -
3586 - $(document).on('click', '.remove-word-btn', function(e) {
1608 +
1609 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3587 1610 e.preventDefault();
3588 1611 e.stopPropagation();
3589 - removeActiveWord(getBotIdFromElement(this));
1612 + removeActiveWord();
3590 1613 });
3591 1614
3592 1615 // Window resize handlers
3593 1616 $(window).on('resize orientationchange', function() {
@@ -3624,640 +1647,164 @@
3624 1647 });
3625 1648 });
3626 1649
3627 1650
3628 -// ====================================
3629 -// INIT LOADER & CHAT CONTAINER HELPERS
3630 -// ====================================
3631 -// These must be outside the email collection block so they're always available
3632 -// (used by persistence loading even when email collection is off)
3633 -
3634 -function showInitLoader(botId) {
3635 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3636 - if (loader) loader.style.display = 'flex';
3637 -}
3638 -
3639 -function hideInitLoader(botId) {
3640 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3641 - if (loader) loader.style.display = 'none';
3642 -}
3643 -
3644 -function showEmailFormForBot(botId) {
3645 - hideInitLoader(botId);
3646 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3647 - var chatContainer = getElementDOM(botId, 'chat-container');
3648 - if (emailBlocker) emailBlocker.style.display = 'flex';
3649 - if (chatContainer) chatContainer.style.display = 'none';
3650 -}
3651 -
3652 -function showChatContainerForBot(botId) {
3653 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3654 - var chatContainer = getElementDOM(botId, 'chat-container');
3655 - if (emailBlocker) emailBlocker.style.display = 'none';
3656 -
3657 - var instance = MxChatInstances.get(botId);
3658 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3659 -
3660 - // If persistence is on and history hasn't loaded yet, show loader
3661 - // while history loads to prevent flash of empty chat
3662 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3663 - if (chatContainer) chatContainer.style.display = 'none';
3664 - showInitLoader(botId);
3665 - loadChatHistory(botId, function() {
3666 - hideInitLoader(botId);
3667 - if (chatContainer) chatContainer.style.display = 'flex';
3668 - scrollToBottom(botId, true);
3669 - });
3670 - } else {
3671 - hideInitLoader(botId);
3672 - if (chatContainer) chatContainer.style.display = 'flex';
3673 - if (typeof loadChatHistory === 'function') {
3674 - loadChatHistory(botId);
3675 - }
3676 - }
3677 -}
3678 -
3679 -// ====================================
3680 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3681 -// ====================================
3682 -// Only run email collection setup if it's enabled
3683 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3684 -
3685 - // Track submitting state per bot
3686 - const emailSubmittingState = {};
3687 -
3688 - // Add CSS animations for email form (once globally)
3689 - if (!document.getElementById('email-error-styles')) {
3690 - const style = document.createElement('style');
3691 - style.id = 'email-error-styles';
3692 - style.textContent = `
3693 - @keyframes fadeInError {
3694 - from { opacity: 0; transform: translateY(-5px); }
3695 - to { opacity: 1; transform: translateY(0); }
3696 - }
3697 - .email-input-shake {
3698 - animation: shake 0.5s ease-in-out;
3699 - }
3700 - @keyframes shake {
3701 - 0%, 100% { transform: translateX(0); }
3702 - 25% { transform: translateX(-5px); }
3703 - 75% { transform: translateX(5px); }
3704 - }
3705 - @keyframes spin {
3706 - from { transform: rotate(0deg); }
3707 - to { transform: rotate(360deg); }
3708 - }
3709 - .email-spinner {
3710 - display: inline-block;
3711 - vertical-align: middle;
3712 - }
3713 - `;
3714 - document.head.appendChild(style);
3715 - }
3716 -
3717 - function isValidEmailAddress(email) {
3718 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3719 - return emailRegex.test(email.trim()) && email.length <= 254;
3720 - }
3721 -
3722 - function isValidNameInput(name) {
3723 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3724 - }
3725 -
3726 - /**
3727 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3728 - * @param {string} botId - The bot instance ID
3729 - * @param {string} visitorName - The visitor's name to insert
3730 - */
3731 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3732 - var chatBox = getElementDOM(botId, 'chat-box');
3733 - if (!chatBox) return;
3734 -
3735 - // Find the first bot message (intro message)
3736 - var introMessage = chatBox.querySelector('.bot-message');
3737 - if (!introMessage) return;
3738 -
3739 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3740 - if (!messageContent) return;
3741 -
3742 - var html = messageContent.innerHTML;
3743 -
3744 - // Replace {visitor_name} placeholder (case-insensitive)
3745 - if (visitorName && visitorName.trim()) {
3746 - // Escape HTML to prevent XSS
3747 - var safeName = $('<div>').text(visitorName.trim()).html();
3748 - html = html.replace(/\{visitor_name\}/gi, safeName);
3749 - } else {
3750 - // Remove placeholder and clean up spacing if no name provided
3751 - html = html.replace(/\{visitor_name\}/gi, '');
3752 - // Clean up any double spaces that might result
3753 - html = html.replace(/\s{2,}/g, ' ').trim();
3754 - }
3755 -
3756 - messageContent.innerHTML = html;
3757 - }
3758 -
3759 - function setEmailSubmissionState(botId, loading) {
3760 - var submitButton = getElementDOM(botId, 'email-submit-button');
3761 - var emailInput = getElementDOM(botId, 'user-email');
3762 - var nameInput = getElementDOM(botId, 'user-name');
3763 -
3764 - if (loading) {
3765 - emailSubmittingState[botId] = true;
3766 - if (submitButton) submitButton.disabled = true;
3767 - if (emailInput) emailInput.disabled = true;
3768 - if (nameInput) nameInput.disabled = true;
3769 -
3770 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3771 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3772 - const originalText = submitButton.textContent;
3773 - submitButton.innerHTML = `
3774 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3775 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3776 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3777 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3778 - </circle>
3779 - </svg>
3780 - ${originalText}
3781 - `;
3782 - submitButton.style.opacity = '0.8';
3783 - }
3784 - } else {
3785 - emailSubmittingState[botId] = false;
3786 - if (submitButton) submitButton.disabled = false;
3787 - if (emailInput) emailInput.disabled = false;
3788 - if (nameInput) nameInput.disabled = false;
3789 -
3790 - if (submitButton) {
3791 - const originalHtml = submitButton.getAttribute('data-original-html');
3792 - if (originalHtml) {
3793 - submitButton.innerHTML = originalHtml;
3794 - }
3795 - submitButton.style.opacity = '1';
3796 - }
3797 - }
3798 - }
3799 -
3800 - function showEmailError(botId, message) {
3801 - clearEmailError(botId);
3802 -
3803 - var emailForm = getElementDOM(botId, 'email-collection-form');
3804 - if (!emailForm) return;
3805 -
3806 - const errorDiv = document.createElement('div');
3807 - errorDiv.className = 'email-error';
3808 - errorDiv.style.cssText = `
3809 - color: #e74c3c;
3810 - font-size: 12px;
3811 - margin-top: 8px;
3812 - padding: 4px 0;
3813 - animation: fadeInError 0.3s ease;
3814 - `;
3815 - errorDiv.textContent = message;
3816 - emailForm.appendChild(errorDiv);
3817 -
3818 - // Add shake animation to inputs
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (emailInput) {
3823 - emailInput.classList.add('email-input-shake');
3824 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3825 - }
3826 - if (nameInput) {
3827 - nameInput.classList.add('email-input-shake');
3828 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3829 - }
3830 - }
3831 -
3832 - function clearEmailError(botId) {
3833 - var emailForm = getElementDOM(botId, 'email-collection-form');
3834 - if (emailForm) {
3835 - const existingErrors = emailForm.querySelectorAll('.email-error');
3836 - existingErrors.forEach(error => error.remove());
3837 - }
3838 - }
3839 -
3840 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3841 - function resolveEmailState(botId) {
3842 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3843 - if (mxchatChat.initial_email_state.show_email_form) {
3844 - showEmailFormForBot(botId);
3845 - } else {
3846 - showChatContainerForBot(botId);
3847 - }
3848 - } else {
3849 - checkSessionAndEmailForBot(botId);
3850 - }
3851 - }
3852 -
3853 - function checkSessionAndEmailForBot(botId) {
3854 - const sessionId = MxChatInstances.ensureSession(botId);
3855 -
3856 - // Hide both panels while we check — show loader instead
3857 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3858 - var chatContainer = getElementDOM(botId, 'chat-container');
3859 - if (emailBlocker) emailBlocker.style.display = 'none';
3860 - if (chatContainer) chatContainer.style.display = 'none';
3861 - showInitLoader(botId);
3862 -
3863 - fetch(mxchatChat.ajax_url, {
3864 - method: 'POST',
3865 - headers: {
3866 - 'Content-Type': 'application/x-www-form-urlencoded',
3867 - },
3868 - body: new URLSearchParams({
3869 - action: 'mxchat_check_email_provided',
3870 - session_id: sessionId,
3871 - nonce: mxchatChat.nonce,
1651 + // ====================================
1652 + // EMAIL COLLECTION SETUP
1653 + // ====================================
1654 +
1655 + // Email collection form setup and handlers
1656 + const emailForm = document.getElementById('email-collection-form');
1657 + const emailBlocker = document.getElementById('email-blocker');
1658 + const chatbotWrapper = document.getElementById('chat-container');
1659 +
1660 + if (emailForm && emailBlocker && chatbotWrapper) {
1661 + // Check if email exists for the current session
1662 + function checkSessionAndEmail() {
1663 + const sessionId = getChatSession();
1664 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1665 +
1666 + fetch(mxchatChat.ajax_url, {
1667 + method: 'POST',
1668 + headers: {
1669 + 'Content-Type': 'application/x-www-form-urlencoded',
1670 + },
1671 + body: new URLSearchParams({
1672 + action: 'mxchat_check_email_provided',
1673 + session_id: sessionId,
1674 + nonce: mxchatChat.nonce,
1675 + }),
3872 1676 })
3873 - })
3874 - .then((response) => {
3875 - if (!response.ok) {
3876 - throw new Error(`HTTP error! status: ${response.status}`);
3877 - }
3878 - return response.json();
3879 - })
3880 - .then((data) => {
3881 - if (data.success) {
3882 - if (data.data.logged_in || data.data.email) {
3883 - showChatContainerForBot(botId);
1677 + .then((response) => response.json())
1678 + .then((data) => {
1679 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1680 +
1681 + if (data.success) {
1682 + if (data.data.logged_in) {
1683 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1684 + emailBlocker.style.display = 'none';
1685 + chatbotWrapper.style.display = 'flex';
1686 + } else if (data.data.email) {
1687 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1688 + emailBlocker.style.display = 'none';
1689 + chatbotWrapper.style.display = 'flex';
1690 + } else {
1691 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1692 + emailBlocker.style.display = 'flex';
1693 + chatbotWrapper.style.display = 'none';
1694 + }
3884 1695 } else {
3885 - showEmailFormForBot(botId);
1696 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1697 + emailBlocker.style.display = 'flex';
1698 + chatbotWrapper.style.display = 'none';
3886 1699 }
3887 - } else {
3888 - showEmailFormForBot(botId);
3889 - }
3890 - })
3891 - .catch((error) => {
3892 - showEmailFormForBot(botId);
3893 - });
3894 - }
3895 -
3896 - // Event delegation for email form submission
3897 - $(document).on('submit', '.email-collection-form', function(e) {
3898 - e.preventDefault();
3899 - e.stopPropagation();
3900 -
3901 - var botId = getBotIdFromElement(this);
3902 -
3903 - // Prevent double submission
3904 - if (emailSubmittingState[botId]) {
3905 - return false;
1700 + })
1701 + .catch((error) => {
1702 + // //console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1703 + emailBlocker.style.display = 'flex';
1704 + chatbotWrapper.style.display = 'none';
1705 + });
3906 1706 }
3907 -
3908 - var emailInput = getElementDOM(botId, 'user-email');
3909 - var nameInput = getElementDOM(botId, 'user-name');
3910 - var userEmail = emailInput ? emailInput.value.trim() : '';
3911 - var userName = nameInput ? nameInput.value.trim() : '';
3912 - var sessionId = MxChatInstances.ensureSession(botId);
3913 -
3914 - // Validate email
3915 - if (!userEmail) {
3916 - showEmailError(botId, 'Please enter your email address.');
3917 - return false;
3918 - }
3919 -
3920 - if (!isValidEmailAddress(userEmail)) {
3921 - showEmailError(botId, 'Please enter a valid email address.');
3922 - return false;
3923 - }
3924 -
3925 - // Validate name if field exists and has content
3926 - if (nameInput && userName && !isValidNameInput(userName)) {
3927 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3928 - return false;
3929 - }
3930 -
3931 - clearEmailError(botId);
3932 - setEmailSubmissionState(botId, true);
3933 -
3934 - // Prepare form data
3935 - const formData = new URLSearchParams({
3936 - action: 'mxchat_handle_save_email_and_response',
3937 - email: userEmail,
3938 - session_id: sessionId,
3939 - nonce: mxchatChat.nonce,
3940 - });
3941 -
3942 - if (userName) {
3943 - formData.append('name', userName);
3944 - }
3945 -
3946 - fetch(mxchatChat.ajax_url, {
3947 - method: 'POST',
3948 - headers: {
3949 - 'Content-Type': 'application/x-www-form-urlencoded',
3950 - },
3951 - body: formData
3952 - })
3953 - .then((response) => {
3954 - if (!response.ok) {
3955 - throw new Error(`HTTP error! status: ${response.status}`);
3956 - }
3957 - return response.json();
3958 - })
3959 - .then((data) => {
3960 - setEmailSubmissionState(botId, false);
3961 -
3962 - if (data.success) {
3963 - showChatContainerForBot(botId);
3964 -
3965 - // Replace {visitor_name} placeholder in intro message with actual name
3966 - if (userName) {
3967 - replaceVisitorNamePlaceholder(botId, userName);
3968 - } else {
3969 - // Remove placeholder if no name provided
3970 - replaceVisitorNamePlaceholder(botId, '');
3971 - }
3972 -
3973 - if (data.message && typeof appendMessage === 'function') {
3974 - setTimeout(() => {
3975 - appendMessage('bot', data.message, '', [], false, botId);
3976 - if (typeof scrollToBottom === 'function') {
3977 - scrollToBottom(botId);
1707 +
1708 + // Handle email form submission
1709 + emailForm.addEventListener('submit', function (event) {
1710 + event.preventDefault();
1711 + const userEmail = document.getElementById('user-email').value;
1712 + const sessionId = getChatSession();
1713 +
1714 + if (userEmail) {
1715 + fetch(mxchatChat.ajax_url, {
1716 + method: 'POST',
1717 + headers: {
1718 + 'Content-Type': 'application/x-www-form-urlencoded',
1719 + },
1720 + body: new URLSearchParams({
1721 + action: 'mxchat_handle_save_email_and_response',
1722 + email: userEmail,
1723 + session_id: sessionId,
1724 + nonce: mxchatChat.nonce,
1725 + }),
1726 + })
1727 + .then((response) => response.json())
1728 + .then((data) => {
1729 + //console.log('Backend response:', data);
1730 + if (data.success) {
1731 + //console.log('Email saved successfully:', userEmail);
1732 + emailBlocker.style.display = 'none';
1733 + chatbotWrapper.style.display = 'flex';
1734 +
1735 + // Optionally handle bot response
1736 + if (data.message) {
1737 + appendMessage('bot', data.message);
1738 + scrollToBottom();
3978 1739 }
3979 - }, 100);
3980 - }
3981 - } else {
3982 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1740 + } else {
1741 + //console.error('Error saving email:', data.message || 'Unknown error');
1742 + }
1743 + })
1744 + .catch((error) => {
1745 + //console.error('AJAX error:', error);
1746 + });
3983 1747 }
3984 - })
3985 - .catch((error) => {
3986 - setEmailSubmissionState(botId, false);
3987 - showEmailError(botId, 'An error occurred. Please try again.');
3988 1748 });
1749 +
1750 + // Check session and email status on page load
1751 + checkSessionAndEmail();
1752 + } else if (mxchatChat.email_collection_enabled) {
1753 + // Only show error if email collection is enabled but elements are missing
1754 + //console.error('Essential elements for email handling are missing.');
1755 + }
3989 1756
3990 - return false;
3991 - });
3992 -
3993 - // Real-time email validation using event delegation
3994 - $(document).on('input', '.mxchat-email-input', function() {
3995 - var botId = getBotIdFromElement(this);
3996 - var $input = $(this);
3997 -
3998 - // Clear previous timeout
3999 - clearTimeout($input.data('validationTimeout'));
4000 -
4001 - // Debounce validation
4002 - var timeout = setTimeout(() => {
4003 - var email = this.value.trim();
4004 - clearEmailError(botId);
4005 -
4006 - if (email && !isValidEmailAddress(email)) {
4007 - showEmailError(botId, 'Please enter a valid email address.');
4008 - }
4009 - }, 500);
4010 -
4011 - $input.data('validationTimeout', timeout);
4012 - });
4013 -
4014 - // Handle Enter key in email input
4015 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4016 - if (e.key === 'Enter') {
4017 - e.preventDefault();
4018 - var botId = getBotIdFromElement(this);
4019 - if (!emailSubmittingState[botId]) {
4020 - $(this).closest('.email-collection-form').submit();
4021 - }
4022 - }
4023 - });
4024 -
4025 - // Handle Enter key in name input
4026 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4027 - if (e.key === 'Enter') {
4028 - e.preventDefault();
4029 - var botId = getBotIdFromElement(this);
4030 - if (!emailSubmittingState[botId]) {
4031 - $(this).closest('.email-collection-form').submit();
4032 - }
4033 - }
4034 - });
4035 -
4036 - // Initialize email check for all bot instances
4037 - // For floating bots: defer until widget is opened (zero passive AJAX)
4038 - // For embedded bots: check immediately since the form is visible
4039 - $('.mxchat-chatbot-wrapper').each(function() {
4040 - var botId = $(this).data('bot-id') || 'default';
4041 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4042 -
4043 - if (emailBlocker) {
4044 - if (isEmbeddedBot(botId)) {
4045 - // Embedded bots are always visible — check now
4046 - resolveEmailState(botId);
4047 - }
4048 - // Floating bots: handled in the widget open handler
4049 - } else if (isEmbeddedBot(botId)) {
4050 - // Embedded bot, no email collection — load history with loader
4051 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4052 - if (chatPersistenceEnabled) {
4053 - MxChatInstances.ensureSession(botId);
4054 - showChatContainerForBot(botId);
4055 - }
4056 - }
4057 - });
4058 -}
4059 -
4060 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4061 - $(document).on('click', '.pre-chat-message', function() {
4062 - var botId = getBotIdFromElement(this);
4063 - var $chatbot = getElement(botId, 'floating-chatbot');
4064 - if ($chatbot.hasClass('hidden')) {
4065 - $chatbot.removeClass('hidden').addClass('visible');
4066 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4067 - handlePreChatDismissal(botId);
1757 + // Open chatbot when pre-chat message is clicked
1758 + $(document).on('click', '#pre-chat-message', function() {
1759 + var chatbot = $('#floating-chatbot');
1760 + if (chatbot.hasClass('hidden')) {
1761 + chatbot.removeClass('hidden').addClass('visible');
1762 + $('#floating-chatbot-button').addClass('hidden');
1763 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4068 1764 disableScroll(); // Disable scroll when chatbot opens
4069 -
4070 - // Load chat history for returning visitors (persistence)
4071 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4072 - if (chatPersistenceEnabled) {
4073 - MxChatInstances.ensureSession(botId);
4074 - }
4075 -
4076 - // Deferred email check — only on first widget open
4077 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4078 - var instance = MxChatInstances.get(botId);
4079 - if (emailBlocker && !instance.emailCheckDone) {
4080 - instance.emailCheckDone = true;
4081 - resolveEmailState(botId);
4082 - } else if (!emailBlocker) {
4083 - showChatContainerForBot(botId);
4084 - }
4085 1765 }
4086 1766 });
4087 1767
4088 - // Legacy duplicate close handler removed — handled by single event delegation above
1768 + var closeButton = document.querySelector('.close-pre-chat-message');
1769 + if (closeButton) {
1770 + closeButton.addEventListener('click', function() {
1771 + $('#pre-chat-message').fadeOut(200); // Hide the message
4089 1772
4090 -
4091 -function hasQuickQuestions(botId) {
4092 - botId = botId || 'default';
4093 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4094 - if (!questionsContainer) return false;
4095 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
4096 - return questionButtons.length > 0;
4097 -}
4098 -
4099 -/**
4100 - * Check if a bot is embedded (not floating)
4101 - * Embedded bots don't have a .floating-chatbot wrapper
4102 - */
4103 -function isEmbeddedBot(botId) {
4104 - botId = botId || 'default';
4105 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4106 - return !floatingWrapper;
4107 -}
4108 -
4109 -function collapseQuickQuestions(botId) {
4110 - botId = botId || 'default';
4111 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4112 - if (questionsContainer && hasQuickQuestions(botId)) {
4113 - questionsContainer.classList.add('collapsed');
4114 - questionsContainer.classList.add('has-been-collapsed');
4115 - try {
4116 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4117 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
4118 - } catch (e) {
4119 - // Ignore if sessionStorage is not available
4120 - }
4121 - }
4122 -}
4123 -
4124 -function expandQuickQuestions(botId) {
4125 - botId = botId || 'default';
4126 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4127 - if (questionsContainer && hasQuickQuestions(botId)) {
4128 - questionsContainer.classList.remove('collapsed');
4129 - try {
4130 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
4131 - } catch (e) {
4132 - // Ignore if sessionStorage is not available
4133 - }
4134 - }
4135 -}
4136 -
4137 -function checkQuickQuestionsState(botId) {
4138 - botId = botId || 'default';
4139 - if (!hasQuickQuestions(botId)) {
4140 - return; // Don't do anything if no questions exist
4141 - }
4142 -
4143 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4144 - if (isEmbeddedBot(botId)) {
4145 - return;
4146 - }
4147 -
4148 - try {
4149 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4150 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4151 -
4152 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4153 - if (questionsContainer) {
4154 - if (hasBeenCollapsed === 'true') {
4155 - questionsContainer.classList.add('has-been-collapsed');
4156 - }
4157 - if (isCollapsed === 'true') {
4158 - questionsContainer.classList.add('collapsed');
4159 - }
4160 - }
4161 - } catch (e) {
4162 - // Ignore if sessionStorage is not available
4163 - }
4164 -}
4165 -
4166 -// Global delegation for dynamically added links as fallback
4167 -// Use class selector for multi-instance support
4168 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4169 - const $link = $(this);
4170 - const messageDiv = $link.closest('.bot-message, .agent-message');
4171 -
4172 - // Only process bot/agent message links
4173 - if (messageDiv.length > 0) {
4174 - const originalHref = $link.attr('href');
4175 -
4176 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4177 - e.preventDefault();
4178 - e.stopPropagation();
4179 -
4180 - // Mark as tracked
4181 - $link.attr('data-tracked', 'true');
4182 -
4183 - // Get bot ID from the chat box context
4184 - var botId = getBotIdFromElement(this);
4185 -
4186 - // Get message context from the message div
4187 - const messageText = messageDiv.text().substring(0, 200);
4188 -
1773 + // Send an AJAX request to set the transient flag for 24 hours
4189 1774 $.ajax({
4190 1775 url: mxchatChat.ajax_url,
4191 1776 type: 'POST',
4192 1777 data: {
4193 - action: 'mxchat_track_url_click',
4194 - session_id: getChatSession(botId),
4195 - url: originalHref,
4196 - message_context: messageText,
4197 - nonce: mxchatChat.nonce
1778 + action: 'mxchat_dismiss_pre_chat_message',
1779 + _ajax_nonce: mxchatChat.nonce
4198 1780 },
4199 - complete: function() {
4200 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4201 - window.open(originalHref, '_blank');
4202 - } else {
4203 - window.location.href = originalHref;
4204 - }
1781 + success: function() {
1782 + //console.log('Pre-chat message dismissed for 24 hours.');
1783 +
1784 + // Ensure the message is hidden after dismissal
1785 + $('#pre-chat-message').hide();
1786 + },
1787 + error: function() {
1788 + ////console.error('Failed to dismiss pre-chat message.');
4205 1789 }
4206 1790 });
4207 -
4208 - return false;
4209 - }
1791 + });
4210 1792 }
4211 -});
4212 -
4213 1793 // ====================================
4214 1794 // MAIN INITIALIZATION
4215 1795 // ====================================
4216 -
4217 - // Initialize all chatbot instances on the page
4218 - initializeAllInstances();
4219 -
4220 - // Legacy initialization for single bot compatibility
4221 - $('.floating-chatbot.hidden').each(function() {
4222 - var botId = getBotIdFromElement(this);
4223 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4224 - });
4225 -
1796 +
1797 + if ($('#floating-chatbot').hasClass('hidden')) {
1798 + $('#floating-chatbot-button').removeClass('hidden');
1799 + }
4226 1800 // Initialize when document is ready
4227 1801 setFullHeight();
1802 + initializeChatVisibility();
1803 + loadChatHistory();
4228 1804
4229 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4230 - // until the user's first interaction via MxChatInstances.ensureSession()
4231 -
4232 - // Initialize chat visibility for all instances
4233 - $('.mxchat-chatbot-wrapper').each(function() {
4234 - var botId = $(this).data('bot-id') || 'default';
4235 - initializeChatVisibility(botId);
4236 - });
4237 -
4238 - // Make functions globally available for add-ons
4239 - window.hasQuickQuestions = hasQuickQuestions;
4240 - window.collapseQuickQuestions = collapseQuickQuestions;
4241 - window.appendMessage = appendMessage;
4242 - window.appendThinkingMessage = appendThinkingMessage;
4243 - window.scrollToBottom = scrollToBottom;
4244 - window.scrollElementToTop = scrollElementToTop;
4245 - window.replaceLastMessage = replaceLastMessage;
4246 - window.callMxChat = callMxChat;
4247 - window.callMxChatStream = callMxChatStream;
4248 - window.shouldUseStreaming = shouldUseStreaming;
4249 - window.getChatSession = getChatSession;
4250 - window.getPageContext = getPageContext;
4251 - window.updateStreamingMessage = updateStreamingMessage;
4252 - window.MxChatInstances = MxChatInstances;
4253 - window.getElement = getElement;
4254 - window.getElementDOM = getElementDOM;
4255 - window.getBotIdFromElement = getBotIdFromElement;
4256 -
4257 1805 }); // End of jQuery ready
4258 1806
4259 -
4260 1807 // ====================================
4261 1808 // GLOBAL EVENT LISTENERS (Outside jQuery)
4262 1809 // ====================================
4263 1810
@@ -4282,311 +1829,4 @@
4282 1829 });
4283 1830 }
4284 1831 }
4285 1832 });
4286 -
4287 -// ============================================================================
4288 -// SATISFACTION RATING (v3.2.6)
4289 -// ============================================================================
4290 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4291 -// inactivity following a bot reply. One prompt per session, deduped via
4292 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4293 -// the option (default off) is authoritative.
4294 -jQuery(function($) {
4295 - if (typeof mxchatChat === 'undefined') return;
4296 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4297 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4298 - // old "disabled when exactly false/'off'" check let '' through and the
4299 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4300 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4301 - // (boolean-true localizations) working.
4302 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4303 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4304 - // merges fresh values over mxchatChat (that merge fires on first widget
4305 - // open, after this module has already decided). Re-evaluating would mean
4306 - // restructuring the whole module to late-bind its listeners — not worth it
4307 - // for a prompt that is at worst stale for one page load on a cached page.
4308 - var sre = mxchatChat.satisfaction_rating_enabled;
4309 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4310 -
4311 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4312 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4313 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4314 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4315 - if (idleSeconds < 5) idleSeconds = 5;
4316 - if (idleSeconds > 600) idleSeconds = 600;
4317 - var IDLE_MS = idleSeconds * 1000;
4318 - var MIN_BOT_REPLIES = 2;
4319 - var ratingState = {};
4320 -
4321 - function getState(botId) {
4322 - if (!ratingState[botId]) {
4323 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4324 - }
4325 - return ratingState[botId];
4326 - }
4327 -
4328 - function getSessionId(botId) {
4329 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4330 - return MxChatInstances.getChatSession(botId);
4331 - }
4332 - return null;
4333 - }
4334 -
4335 - function isAlreadyRated(sessionId) {
4336 - if (!sessionId) return false;
4337 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4338 - }
4339 -
4340 - function markRated(sessionId) {
4341 - if (!sessionId) return;
4342 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4343 - }
4344 -
4345 - function esc(s) {
4346 - return String(s == null ? '' : s)
4347 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4348 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4349 - }
4350 -
4351 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4352 - function ratingSkipInlineColors(botId) {
4353 - if (mxchatChat.skip_inline_colors) return true;
4354 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4355 - return botAssignments.hasOwnProperty(botId);
4356 - }
4357 -
4358 - function botBubbleStyleAttr(botId) {
4359 - if (ratingSkipInlineColors(botId)) return '';
4360 - var bg = mxchatChat.bot_message_bg_color;
4361 - var fg = mxchatChat.bot_message_font_color;
4362 - if (!bg && !fg) return '';
4363 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4364 - }
4365 -
4366 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4367 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4368 - // and paints the filled "Send" pill so it fills with the bot font color and
4369 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4370 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4371 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4372 - // unreliably inside a descendant's `background`, so a bubble-level var would
4373 - // silently fall back to the literal (white-block bug all over again). Inline
4374 - // longhand always wins. Same transparent-guard as the menu so we never paint
4375 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4376 - function syncRatingBubbleColors(botId) {
4377 - var $chatBox = getChatBoxByBotId(botId);
4378 - if (!$chatBox || !$chatBox.length) return;
4379 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4380 - if (!bubbleEl) return;
4381 - var cs = window.getComputedStyle(bubbleEl);
4382 - var fg = cs.color;
4383 - var bg = cs.backgroundColor;
4384 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4385 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4386 - // Expose on the bubble too, for any inheriting styles / future use.
4387 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4388 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4389 - // Paint the Send pill directly — the part that actually fixes the bug.
4390 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4391 - if (submitEl) {
4392 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4393 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4394 - }
4395 - }
4396 -
4397 - function copy(key) {
4398 - var c = mxchatChat.satisfaction_rating_copy || {};
4399 - var d = {
4400 - question: 'Was this helpful?',
4401 - helpful: 'Helpful',
4402 - not_helpful: 'Not helpful',
4403 - dismiss: 'Dismiss',
4404 - thanks: 'Thanks! Anything we should improve? (optional)',
4405 - placeholder: 'Tell us what could be better…',
4406 - send: 'Send',
4407 - skip: 'Skip',
4408 - saved: 'Thanks for the feedback.'
4409 - };
4410 - return c[key] || d[key];
4411 - }
4412 -
4413 - function thumbUpSvg() {
4414 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4415 - }
4416 - function thumbDownSvg() {
4417 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4418 - }
4419 -
4420 - function buildPromptHtml(botId) {
4421 - var styleAttr = botBubbleStyleAttr(botId);
4422 - return ''
4423 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4424 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4425 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4426 - + '<div class="mxchat-rating-actions">'
4427 - + '<span class="mxchat-rating-buttons">'
4428 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4429 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4430 - + '</span>'
4431 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4432 - + '</div>'
4433 - + '</div>'
4434 - + '</div>';
4435 - }
4436 -
4437 - function buildFeedbackHtml(botId, rating) {
4438 - var styleAttr = botBubbleStyleAttr(botId);
4439 - return ''
4440 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4441 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4442 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4443 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4444 - + '<div class="mxchat-rating-feedback-actions">'
4445 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4446 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4447 - + '</div>'
4448 - + '</div>'
4449 - + '</div>';
4450 - }
4451 -
4452 - function buildSavedHtml(botId) {
4453 - var styleAttr = botBubbleStyleAttr(botId);
4454 - return ''
4455 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4456 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4457 - + '</div>';
4458 - }
4459 -
4460 - function getChatBoxByBotId(botId) {
4461 - var $byId = $('#chat-box-' + botId);
4462 - if ($byId.length) return $byId.first();
4463 - return $('.chat-box').first();
4464 - }
4465 -
4466 - function scrollChatBoxToBottom($chatBox) {
4467 - if (!$chatBox || !$chatBox.length) return;
4468 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4469 - }
4470 -
4471 - function showPrompt(botId) {
4472 - var s = getState(botId);
4473 - if (s.promptShown || s.dismissed) return;
4474 - var sessionId = getSessionId(botId);
4475 - if (!sessionId) return;
4476 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4477 - var $chatBox = getChatBoxByBotId(botId);
4478 - if (!$chatBox.length) return;
4479 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4480 - $chatBox.append(buildPromptHtml(botId));
4481 - syncRatingBubbleColors(botId);
4482 - s.promptShown = true;
4483 - scrollChatBoxToBottom($chatBox);
4484 - }
4485 -
4486 - function submitRating(botId, rating, feedback) {
4487 - var sessionId = getSessionId(botId);
4488 - if (!sessionId) return;
4489 - $.post(mxchatChat.ajax_url, {
4490 - action: 'mxchat_save_rating',
4491 - session_id: sessionId,
4492 - bot_id: botId,
4493 - rating: rating,
4494 - feedback: feedback || ''
4495 - });
4496 - markRated(sessionId);
4497 - }
4498 -
4499 - function onBotReply(botId) {
4500 - var s = getState(botId);
4501 - s.botReplies += 1;
4502 - if (s.promptShown || s.dismissed) return;
4503 - var sessionId = getSessionId(botId);
4504 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4505 - if (s.botReplies < MIN_BOT_REPLIES) return;
4506 - if (s.idleTimer) clearTimeout(s.idleTimer);
4507 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4508 - }
4509 -
4510 - function onUserMessage(botId) {
4511 - var s = getState(botId);
4512 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4513 - }
4514 -
4515 - function botIdFromChatBox(el) {
4516 - var id = el && el.id ? el.id : '';
4517 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4518 - }
4519 -
4520 - function setupObserver(chatBox) {
4521 - var botId = botIdFromChatBox(chatBox);
4522 - try {
4523 - var observer = new MutationObserver(function(mutations) {
4524 - mutations.forEach(function(m) {
4525 - for (var i = 0; i < m.addedNodes.length; i++) {
4526 - var node = m.addedNodes[i];
4527 - if (!node || node.nodeType !== 1) continue;
4528 - var $n = $(node);
4529 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4530 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4531 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4532 - }
4533 - });
4534 - });
4535 - observer.observe(chatBox, { childList: true });
4536 - } catch (e) { /* noop */ }
4537 - }
4538 -
4539 - $('.chat-box').each(function() { setupObserver(this); });
4540 -
4541 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4542 - e.preventDefault();
4543 - var $btn = $(this);
4544 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4545 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4546 - var botId = $prompt.data('bot-id') || 'default';
4547 - var rating = parseInt($btn.attr('data-rating'), 10);
4548 - if (rating !== 1 && rating !== -1) return;
4549 - submitRating(botId, rating, '');
4550 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4551 - syncRatingBubbleColors(botId);
4552 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4553 - });
4554 -
4555 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4556 - e.preventDefault();
4557 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4558 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4559 - var botId = $prompt.data('bot-id') || 'default';
4560 - var s = getState(botId);
4561 - s.dismissed = true;
4562 - markRated(getSessionId(botId));
4563 - ($wrap.length ? $wrap : $prompt).remove();
4564 - });
4565 -
4566 - function closeFeedback($fb) {
4567 - var botId = $fb.data('bot-id') || 'default';
4568 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4569 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4570 - syncRatingBubbleColors(botId);
4571 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4572 - }
4573 -
4574 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4575 - e.preventDefault();
4576 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4577 - });
4578 -
4579 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4580 - e.preventDefault();
4581 - var $fb = $(this).closest('.mxchat-rating-feedback');
4582 - var botId = $fb.data('bot-id') || 'default';
4583 - var rating = parseInt($fb.attr('data-rating'), 10);
4584 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4585 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4586 - if (text !== '') {
4587 - submitRating(botId, rating, text);
4588 - }
4589 - closeFeedback($fb);
4590 - });
4591 -});
4592 -