PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.2.7
MxChat – AI Chatbot & Content Generation for WordPress v2.2.7
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +911 -3172 3.2.62.2.7 View file →
@@ -1,246 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads. The state machine below
5 - // queues callbacks so a chat-send that fires while the refresh AJAX is still
6 - // in flight waits for the fresh nonce instead of racing it with the stale
7 - // cached value (which would 403 as "Access denied" on the first message).
8 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
9 - var nonceRefreshCallbacks = [];
10 - function refreshNonceIfNeeded(callback) {
11 - if (typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
12 - if (callback) callback();
13 - return;
14 - }
15 - if (nonceRefreshState === 'done') {
16 - if (callback) callback();
17 - return;
18 - }
19 - if (callback) nonceRefreshCallbacks.push(callback);
20 - if (nonceRefreshState === 'pending') {
21 - return;
22 - }
23 - nonceRefreshState = 'pending';
24 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
25 - .done(function(res) {
26 - if (res && res.success && res.data && res.data.nonce) {
27 - mxchatChat.nonce = res.data.nonce;
28 - }
29 - })
30 - .always(function() {
31 - nonceRefreshState = 'done';
32 - var pending = nonceRefreshCallbacks;
33 - nonceRefreshCallbacks = [];
34 - pending.forEach(function(cb) { try { cb(); } catch (e) {} });
35 - });
36 - }
37 -
2 +
38 3 // ====================================
39 - // MULTI-INSTANCE MANAGEMENT SYSTEM
40 - // ====================================
41 -
42 - // Instance registry - tracks all chatbot instances on the page
43 - const MxChatInstances = {
44 - instances: {},
45 -
46 - // Initialize an instance for a bot
47 - init: function(botId) {
48 - if (!this.instances[botId]) {
49 - // When persistence is OFF, track when this session started
50 - // so the AI only sees messages from this page load
51 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
52 -
53 - this.instances[botId] = {
54 - botId: botId,
55 - sessionId: null,
56 - lastSeenMessageId: '',
57 - notificationCheckInterval: null,
58 - pollingInterval: null,
59 - processedMessageIds: new Set(),
60 - activePdfFile: null,
61 - activeWordFile: null,
62 - chatHistoryLoaded: false,
63 - isStreaming: false,
64 - // Fresh context timestamp - only used when persistence is OFF
65 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
66 - };
67 - }
68 - return this.instances[botId];
69 - },
70 -
71 - // Get instance by botId
72 - get: function(botId) {
73 - return this.instances[botId] || this.init(botId);
74 - },
75 -
76 - // Get all active bot IDs
77 - getAllBotIds: function() {
78 - return Object.keys(this.instances);
79 - },
80 -
81 - // Session management per bot
82 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
83 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
84 - getChatSession: function(botId) {
85 - var cookieName = 'mxchat_session_id_' + botId;
86 - var storageKey = 'mxchat_session_id_' + botId;
87 - var sessionId = getCookie(cookieName);
88 -
89 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
90 - if (!sessionId) {
91 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
92 - }
93 -
94 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
95 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
96 - // storage). Without this, ensureSession() can generate and store an ID that
97 - // getChatSession() then can't read back, causing null session_ids on send.
98 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
99 - sessionId = this.instances[botId].sessionId;
100 - }
101 -
102 - // Guard against stored sentinel values that indicate earlier broken writes.
103 - if (sessionId === 'null' || sessionId === 'undefined') {
104 - sessionId = null;
105 - }
106 -
107 - // Re-sync cookie from localStorage if cookie was lost
108 - if (sessionId && !getCookie(cookieName)) {
109 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
110 - }
111 -
112 - return sessionId || null;
113 - },
114 -
115 - // Lazy session initializer — called on first user interaction
116 - ensureSession: function(botId) {
117 - botId = botId || 'default';
118 - var instance = this.instances[botId] || this.init(botId);
119 -
120 - if (instance.sessionId) {
121 - return instance.sessionId;
122 - }
123 -
124 - // Check for existing session from cookie or localStorage
125 - var existingSession = this.getChatSession(botId);
126 -
127 - if (existingSession) {
128 - instance.sessionId = existingSession;
129 - } else {
130 - // Brand new session
131 - var newId = generateSessionId();
132 - this.setChatSession(botId, newId);
133 - instance.sessionId = newId;
134 - }
135 -
136 - // Now that we have a session, do the deferred work
137 - refreshNonceIfNeeded();
138 - trackOriginatingPage();
139 -
140 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
141 - // so we do NOT call it here to avoid a race condition.
142 -
143 - return instance.sessionId;
144 - },
145 -
146 - setChatSession: function(botId, sessionId) {
147 - var cookieName = 'mxchat_session_id_' + botId;
148 - var storageKey = 'mxchat_session_id_' + botId;
149 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
150 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
151 - if (this.instances[botId]) {
152 - this.instances[botId].sessionId = sessionId;
153 - }
154 - },
155 -
156 - resetChatSession: function(botId) {
157 - // Clear old session from localStorage before setting new one
158 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
159 - var newSessionId = generateSessionId();
160 - this.setChatSession(botId, newSessionId);
161 - var $chatBox = getElement(botId, 'chat-box');
162 - if ($chatBox.length) {
163 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
164 - }
165 - if (this.instances[botId]) {
166 - this.instances[botId].chatHistoryLoaded = false;
167 - this.instances[botId].processedMessageIds = new Set();
168 - }
169 - },
170 -
171 - // Silent reset — new session ID without clearing the chat UI
172 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
173 - silentResetSession: function(botId) {
174 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
175 - var newSessionId = generateSessionId();
176 - this.setChatSession(botId, newSessionId);
177 - if (this.instances[botId]) {
178 - this.instances[botId].sessionId = newSessionId;
179 - }
180 - return newSessionId;
181 - }
182 - };
183 -
184 - // ====================================
185 - // ELEMENT SELECTOR HELPERS
186 - // ====================================
187 -
188 - // Check if a specific bot has an AI theme assigned (skip inline colors)
189 - function shouldSkipInlineColors(botId) {
190 - // If global AI theme is active, skip inline colors for all bots
191 - if (mxchatChat.skip_inline_colors) {
192 - return true;
193 - }
194 - // Check if this specific bot has a theme assignment
195 - var botAssignments = mxchatChat.bot_theme_assignments || {};
196 - return botAssignments.hasOwnProperty(botId);
197 - }
198 -
199 - // Get element by ID with bot suffix - returns jQuery object
200 - function getElement(botId, elementName) {
201 - return $('#' + elementName + '-' + botId);
202 - }
203 -
204 - // Get element by ID with bot suffix - returns DOM element
205 - function getElementDOM(botId, elementName) {
206 - return document.getElementById(elementName + '-' + botId);
207 - }
208 -
209 - // Get bot ID from any element within a chatbot instance
210 - function getBotIdFromElement(element) {
211 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
212 - if ($wrapper.length) {
213 - return $wrapper.data('bot-id') || 'default';
214 - }
215 - // Fallback: try to find from floating container
216 - var $floating = $(element).closest('.floating-chatbot');
217 - if ($floating.length) {
218 - var id = $floating.attr('id') || '';
219 - var match = id.match(/floating-chatbot-(.+)/);
220 - if (match) return match[1];
221 - }
222 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
223 - var elementId = $(element).attr('id') || '';
224 - if (elementId) {
225 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
226 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
227 - if (idMatch) return idMatch[1];
228 - }
229 - return 'default';
230 - }
231 -
232 - // Get wrapper element for a bot
233 - function getWrapper(botId) {
234 - return getElement(botId, 'mxchat-chatbot-wrapper');
235 - }
236 -
237 - // ====================================
238 4 // GLOBAL VARIABLES & CONFIGURATION
239 5 // ====================================
240 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
241 -
242 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
243 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
244 10 var userMessageFontColor = mxchatChat.user_message_font_color;
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -245,328 +11,109 @@
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
247 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
248 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
249 -
15 +
250 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
251 25
252 - // ====================================
253 - // SESSION MANAGEMENT (Legacy compatibility)
254 - // ====================================
255 26
256 - function getCookie(name) {
257 - let value = "; " + document.cookie;
258 - let parts = value.split("; " + name + "=");
259 - if (parts.length == 2) return parts.pop().split(";").shift();
260 - }
261 -
262 - function generateSessionId() {
263 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
264 - }
265 -
266 - // Legacy function - now delegates to instance manager
267 - function getChatSession(botId) {
268 - botId = botId || 'default';
269 - return MxChatInstances.getChatSession(botId);
270 - }
271 -
272 - function setChatSession(sessionId, botId) {
273 - botId = botId || 'default';
274 - MxChatInstances.setChatSession(botId, sessionId);
275 - }
276 -
277 - function resetChatSession(botId) {
278 - botId = botId || 'default';
279 - MxChatInstances.resetChatSession(botId);
280 - }
281 -
282 27 // ====================================
283 - // INITIALIZE ALL CHATBOT INSTANCES
28 + // SESSION MANAGEMENT
284 29 // ====================================
285 -
286 - function initializeAllInstances() {
287 - // Find all chatbot wrappers on the page
288 - $('.mxchat-chatbot-wrapper').each(function() {
289 - var botId = $(this).data('bot-id') || 'default';
290 - MxChatInstances.init(botId);
291 - initializeBotInstance(botId);
292 - });
293 - }
294 -
295 - function initializeBotInstance(botId) {
296 - var instance = MxChatInstances.get(botId);
297 -
298 - // Initialize quick questions state for this bot
299 - checkQuickQuestionsState(botId);
300 -
301 - // Note: Event handlers use event delegation with class selectors,
302 - // so they work automatically for all instances without per-bot setup
303 - }
304 -
305 -// ====================================
306 -// CONTEXTUAL AWARENESS FUNCTIONALITY
307 -// ====================================
308 -
309 -function getPageContext() {
310 - // Check if contextual awareness is enabled
311 - if (mxchatChat.contextual_awareness_toggle !== 'on') {
312 - return null;
313 - }
314 30
315 - // Get page URL
316 - const pageUrl = window.location.href;
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
317 34
318 - // Get page title
319 - const pageTitle = document.title || '';
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
320 40
321 - // Get main content from the page
322 - let pageContent = '';
323 -
324 - // Try to get content from common content areas
325 - const contentSelectors = [
326 - 'main',
327 - '[role="main"]',
328 - '.content',
329 - '.main-content',
330 - '.post-content',
331 - '.entry-content',
332 - '.page-content',
333 - 'article',
334 - '#content',
335 - '#main'
336 - ];
337 -
338 - let contentElement = null;
339 - for (const selector of contentSelectors) {
340 - contentElement = document.querySelector(selector);
341 - if (contentElement) {
342 - break;
343 - }
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
344 43 }
345 44
346 - // If no specific content area found, use body but exclude header, footer, nav, sidebar
347 - if (!contentElement) {
348 - contentElement = document.body;
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
349 48 }
350 49
351 - if (contentElement) {
352 - // Clone the element to avoid modifying the original
353 - const clone = contentElement.cloneNode(true);
354 -
355 - // Remove unwanted elements
356 - const unwantedSelectors = [
357 - 'header',
358 - 'footer',
359 - 'nav',
360 - '.navigation',
361 - '.sidebar',
362 - '.widget',
363 - '.menu',
364 - 'script',
365 - 'style',
366 - '.comments',
367 - '#comments',
368 - '.breadcrumb',
369 - '.breadcrumbs',
370 - '#floating-chatbot',
371 - '#floating-chatbot-button',
372 - '.mxchat',
373 - '[class*="chat"]',
374 - '[id*="chat"]'
375 - ];
376 -
377 - unwantedSelectors.forEach(selector => {
378 - const elements = clone.querySelectorAll(selector);
379 - elements.forEach(el => el.remove());
380 - });
381 -
382 - // Extract MxChat context data attributes before getting text content
383 - const contextData = [];
384 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
385 - const contextValue = el.dataset.mxchatContext;
386 - if (contextValue && contextValue.trim()) {
387 - contextData.push(contextValue);
388 - }
389 - });
390 -
391 - // Get text content and clean it up
392 - pageContent = clone.textContent || clone.innerText || '';
393 -
394 - // Add context data to page content if any were found
395 - if (contextData.length > 0) {
396 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
397 - }
398 -
399 - // Clean up whitespace and limit length
400 - pageContent = pageContent
401 - .replace(/\s+/g, ' ')
402 - .trim()
403 - .substring(0, 3000); // Limit to 3000 characters to avoid token limits
50 + function getCookie(name) {
51 + let value = "; " + document.cookie;
52 + let parts = value.split("; " + name + "=");
53 + if (parts.length == 2) return parts.pop().split(";").shift();
404 54 }
405 55
406 - // Only return context if we have meaningful content
407 - if (!pageContent || pageContent.length < 50) {
408 - return null;
56 + function generateSessionId() {
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
409 58 }
410 -
411 - return {
412 - url: pageUrl,
413 - title: pageTitle,
414 - content: pageContent
415 - };
416 -}
417 59
418 -// Track originating page when chat starts
419 -function trackOriginatingPage() {
420 - const sessionId = getChatSession();
421 - const pageUrl = window.location.href;
422 - const pageTitle = document.title || 'Untitled Page';
423 -
424 - // Only track once per session
425 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
426 - if (sessionStorage.getItem(trackingKey)) {
427 - return;
428 - }
429 -
430 - $.ajax({
431 - url: mxchatChat.ajax_url,
432 - type: 'POST',
433 - data: {
434 - action: 'mxchat_track_originating_page',
435 - session_id: sessionId,
436 - page_url: pageUrl,
437 - page_title: pageTitle,
438 - nonce: mxchatChat.nonce
439 - },
440 - success: function(response) {
441 - if (response.success) {
442 - sessionStorage.setItem(trackingKey, 'true');
443 - }
444 - }
445 - });
446 -}
447 60
448 61 // ====================================
449 62 // CORE CHAT FUNCTIONALITY
450 63 // ====================================
451 64
452 -// Helper functions to disable/enable chat input while waiting for response
453 -function disableChatInput(botId) {
454 - botId = botId || 'default';
455 - var chatInput = getElementDOM(botId, 'chat-input');
456 - var sendButton = getElementDOM(botId, 'send-button');
457 - if (chatInput) {
458 - chatInput.disabled = true;
459 - chatInput.style.opacity = '0.6';
460 - }
461 - if (sendButton) {
462 - sendButton.disabled = true;
463 - sendButton.style.opacity = '0.5';
464 - sendButton.style.pointerEvents = 'none';
465 - }
466 -}
467 -
468 -function enableChatInput(botId) {
469 - botId = botId || 'default';
470 - var chatInput = getElementDOM(botId, 'chat-input');
471 - var sendButton = getElementDOM(botId, 'send-button');
472 - if (chatInput) {
473 - chatInput.disabled = false;
474 - chatInput.style.opacity = '1';
475 - chatInput.focus();
476 - }
477 - if (sendButton) {
478 - sendButton.disabled = false;
479 - sendButton.style.opacity = '1';
480 - sendButton.style.pointerEvents = 'auto';
481 - }
482 -}
483 -
484 65 // Update your existing sendMessage function
485 -function sendMessage(botId) {
486 - botId = botId || 'default';
487 - MxChatInstances.ensureSession(botId);
488 - var $chatInput = getElement(botId, 'chat-input');
489 - var message = $chatInput.val();
490 -
491 - // ADD PROMPT HOOK HERE
492 - if (typeof customMxChatFilter === 'function') {
493 - message = customMxChatFilter(message, "prompt");
494 - }
495 -
66 +function sendMessage() {
67 + var message = $('#chat-input').val();
496 68 if (message) {
497 - // Don't disable input in live agent mode - let users chat freely
498 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
499 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
500 - if (!isAgentMode) {
501 - disableChatInput(botId);
502 - }
69 + appendMessage("user", message);
70 + $('#chat-input').val('');
71 + $('#chat-input').css('height', 'auto');
503 72
504 - appendMessage("user", message, '', [], false, botId);
505 - $chatInput.val('');
506 - $chatInput.css('height', 'auto');
73 + $('#mxchat-popular-questions').hide();
74 + appendThinkingMessage();
75 + scrollToBottom();
507 76
508 - if (hasQuickQuestions(botId)) {
509 - collapseQuickQuestions(botId);
510 - }
511 - appendThinkingMessage(botId);
512 - scrollToBottom(botId);
77 + const currentModel = mxchatChat.model || 'gpt-4o';
513 78
514 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
515 -
516 79 // Check if streaming is enabled AND supported for this model
517 80 if (shouldUseStreaming(currentModel)) {
518 81 callMxChatStream(message, function(response) {
519 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
520 - }, botId);
82 + $('.bot-message.temporary-message').removeClass('temporary-message');
83 + });
521 84 } else {
522 85 callMxChat(message, function(response) {
523 - replaceLastMessage("bot", response, '', [], botId);
524 - }, botId);
86 + replaceLastMessage("bot", response);
87 + });
525 88 }
526 89 }
527 90 }
528 91
529 92 // Update your existing sendMessageToChatbot function
530 -function sendMessageToChatbot(message, botId) {
531 - botId = botId || 'default';
532 - MxChatInstances.ensureSession(botId);
93 +function sendMessageToChatbot(message) {
94 + var sessionId = getChatSession();
533 95
534 - // ADD PROMPT HOOK HERE
535 - if (typeof customMxChatFilter === 'function') {
536 - message = customMxChatFilter(message, "prompt");
537 - }
96 + $('#mxchat-popular-questions').hide();
97 + appendThinkingMessage();
98 + scrollToBottom();
538 99
539 - // Don't disable input in live agent mode - let users chat freely
540 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
541 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
542 - if (!isAgentMode) {
543 - disableChatInput(botId);
544 - }
100 + const currentModel = mxchatChat.model || 'gpt-4o';
545 101
546 - var sessionId = getChatSession(botId);
547 -
548 - if (hasQuickQuestions(botId)) {
549 - collapseQuickQuestions(botId);
550 - }
551 - appendThinkingMessage(botId);
552 - scrollToBottom(botId);
553 -
554 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
555 -
556 102 // Check if streaming is enabled AND supported for this model
557 103 if (shouldUseStreaming(currentModel)) {
558 104 callMxChatStream(message, function(response) {
559 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
560 - }, botId);
105 + $('.bot-message.temporary-message').removeClass('temporary-message');
106 + });
561 107 } else {
562 108 callMxChat(message, function(response) {
563 - getElement(botId, 'chat-box').find('.temporary-message').remove();
564 - replaceLastMessage("bot", response, '', [], botId);
565 - }, botId);
109 + $('.temporary-message').remove();
110 + replaceLastMessage("bot", response);
111 + });
566 112 }
567 113 }
568 114
115 +
569 116 // Updated shouldUseStreaming function with debugging
570 117 function shouldUseStreaming(model) {
571 118 // Check if streaming is enabled in settings (using your toggle naming pattern)
572 119 const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
@@ -578,200 +125,49 @@
578 125 // Only use streaming if both enabled and supported
579 126 return streamingEnabled && streamingSupported;
580 127 }
581 128
582 -// Helper function to handle chat mode updates
583 -function handleChatModeUpdates(response, responseText) {
584 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
585 - if (response.chat_mode) {
586 - updateChatModeIndicator(response.chat_mode);
587 - return; // Return early since we found explicit mode
588 - }
589 - // Check for fallback response chat mode
590 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
591 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
592 - return; // Return early since we found explicit mode
593 - }
594 -
595 - // Only do text-based detection if no explicit mode was provided
596 - // Check for specific AI chatbot response text
597 - if (responseText === 'You are now chatting with the AI chatbot.' ||
598 - responseText.includes('now chatting with the AI') ||
599 - responseText.includes('switched to AI mode') ||
600 - responseText.includes('AI chatbot is now')) {
601 - updateChatModeIndicator('ai');
602 - }
603 - // Check for agent transfer messages
604 - else if (responseText.includes('agent') &&
605 - (responseText.includes('transfer') || responseText.includes('connected'))) {
606 - updateChatModeIndicator('agent');
607 - }
608 -}
609 -
610 -// Function to get bot ID from any element or wrapper
611 -// If element is provided, finds the bot ID from its wrapper
612 -// If no element, returns 'default' (for backward compatibility)
613 -function getMxChatBotId(element) {
614 - if (element) {
615 - return getBotIdFromElement(element);
616 - }
617 - // Fallback: find first chatbot wrapper on page
618 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
619 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
620 -}
621 -
622 -function callMxChat(message, callback, botId) {
623 - botId = botId || getMxChatBotId();
624 -
625 - // Store the message in case we need to retry after session reset
626 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
627 -
628 - // Get page context if contextual awareness is enabled
629 - const pageContext = getPageContext();
630 -
631 - // Get instance for session start timestamp (used when persistence is OFF)
632 - var instance = MxChatInstances.get(botId);
633 -
634 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
635 - // and returns the guaranteed-present session id from the in-memory instance even when
636 - // cookie/localStorage writes are silently blocked by the browser.
637 - var sessionId = MxChatInstances.ensureSession(botId);
638 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
639 - // Last-resort generation to ensure we never POST a null marker.
640 - sessionId = generateSessionId();
641 - MxChatInstances.setChatSession(botId, sessionId);
642 - }
643 -
644 - // Wait for the page-cache nonce refresh to complete before firing the
645 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
646 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
647 - // callback guarantees we read the fresh value. See plan-c5457f.
648 - refreshNonceIfNeeded(function() {
649 - // Prepare AJAX data
650 - const ajaxData = {
651 - action: 'mxchat_handle_chat_request',
652 - message: message,
653 - session_id: sessionId,
654 - nonce: mxchatChat.nonce,
655 - current_page_url: window.location.href,
656 - current_page_title: document.title,
657 - bot_id: botId,
658 - // Pass session start timestamp so AI context matches what user sees
659 - session_start_timestamp: instance.sessionStartTimestamp || 0
660 - };
661 -
662 - // Add page context if available
663 - if (pageContext) {
664 - ajaxData.page_context = JSON.stringify(pageContext);
665 - }
666 -
667 - // CHECK FOR VISION FLAGS AND ADD THEM
668 - if (window.mxchatVisionProcessed) {
669 - ajaxData.vision_processed = true;
670 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
671 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
672 - // Clear the flags after use
673 - window.mxchatVisionProcessed = false;
674 - window.mxchatOriginalMessage = null;
675 - window.mxchatVisionImagesCount = 0;
676 - }
677 -
129 +function callMxChat(message, callback) {
678 130 $.ajax({
679 131 url: mxchatChat.ajax_url,
680 132 type: 'POST',
681 133 dataType: 'json',
682 - data: ajaxData,
134 + data: {
135 + action: 'mxchat_handle_chat_request',
136 + message: message,
137 + session_id: getChatSession(),
138 + nonce: mxchatChat.nonce
139 + },
683 140 success: function(response) {
684 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
685 - if (response.chat_mode) {
686 - updateChatModeIndicator(response.chat_mode, botId);
687 - }
141 + // Log the full response for debugging
142 + //console.log("API Response:", response);
688 143
689 - // Also check in data property if response is wrapped
690 - if (response.data && response.data.chat_mode) {
691 - updateChatModeIndicator(response.data.chat_mode, botId);
692 - }
693 -
694 - // SECURITY FIX: Check for errors FIRST before checking for success
695 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
696 - if (response.success === false || (response.data && response.data.error_message)) {
697 - let errorMessage = "";
698 - let errorCode = "";
699 -
700 - // Check various possible error locations in the response
701 - if (response.data && response.data.error_message) {
702 - errorMessage = response.data.error_message;
703 - errorCode = response.data.error_code || "";
704 - } else if (response.error_message) {
705 - errorMessage = response.error_message;
706 - errorCode = response.error_code || "";
707 - } else if (response.message) {
708 - errorMessage = response.message;
709 - } else if (typeof response.data === 'string') {
710 - errorMessage = response.data;
711 - } else {
712 - // Fallback for any other unexpected response format
713 - errorMessage = "An error occurred. Please try again or contact support.";
714 - }
715 -
716 - // Handle session reset action (IP changed, session expired, etc.)
717 - // Silent reset — keep chat UI intact, just get a new session and retry
718 - if (response.data && response.data.action === 'reset_session') {
719 - MxChatInstances.silentResetSession(botId);
720 - // Re-send the original message with the new session (user message is already displayed)
721 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
722 - if (originalMessage) {
723 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
724 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
725 - if (shouldUseStreaming(currentModel)) {
726 - callMxChatStream(originalMessage, function(response) {
727 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
728 - }, botId);
729 - } else {
730 - callMxChat(originalMessage, function(response) {
731 - replaceLastMessage("bot", response, '', [], botId);
732 - }, botId);
733 - }
734 - }
735 - return;
736 - }
737 -
738 - // Format user-friendly error message
739 - let displayMessage = errorMessage;
740 -
741 - // Customize message for admin users
742 - if (mxchatChat.is_admin) {
743 - // For admin users, show more technical details including error code
744 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
745 - }
746 -
747 - replaceLastMessage("bot", displayMessage, '', [], botId);
748 - return; // Exit early for errors
749 - }
750 -
751 - // NOW check if this is a successful response by looking for text, html, or message fields
144 + // First check if this is a successful response by looking for text, html, or message fields
752 145 // This preserves compatibility with your server response format
753 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
146 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
754 147 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
755 148
756 149 // Handle successful response - this is your original success handling code
757 150
758 - // Handle other responses
759 - let responseText = response.text || '';
760 - let responseHtml = response.html || '';
761 - let responseMessage = response.message || '';
151 + // Existing chat mode check
152 + if (response.chat_mode) {
153 + updateChatModeIndicator(response.chat_mode);
154 + }
155 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
156 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
157 + }
762 158
763 159 // Add PDF filename handling
764 160 if (response.data && response.data.filename) {
765 - showActivePdf(response.data.filename, botId);
766 - var instance = MxChatInstances.get(botId);
767 - instance.activePdfFile = response.data.filename;
161 + showActivePdf(response.data.filename);
162 + activePdfFile = response.data.filename;
768 163 }
769 164
770 165 // Add redirect check here
771 166 if (response.redirect_url) {
167 + let responseText = response.text || '';
772 168 if (responseText) {
773 - replaceLastMessage("bot", responseText, '', [], botId);
169 + replaceLastMessage("bot", responseText);
774 170 }
775 171 setTimeout(() => {
776 172 window.location.href = response.redirect_url;
777 173 }, 1500);
@@ -779,69 +175,103 @@
779 175 }
780 176
781 177 // Check for live agent response
782 178 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
783 - removeThinkingDots(botId);
784 - updateChatModeIndicator('agent', botId);
785 - enableChatInput(botId);
179 + updateChatModeIndicator('agent');
786 180 return;
787 181 }
788 182
183 + // Handle other responses
184 + let responseText = response.text || '';
185 + let responseHtml = response.html || '';
186 + let responseMessage = response.message || '';
187 +
188 + if (responseText === 'You are now chatting with the AI chatbot.') {
189 + updateChatModeIndicator('ai');
190 + }
191 +
789 192 // Handle the message and show notification if chat is hidden
790 193 if (responseText || responseHtml || responseMessage) {
791 -
792 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
793 - if (responseText && typeof customMxChatFilter === 'function') {
794 - responseText = customMxChatFilter(responseText, "response");
795 - }
796 - if (responseMessage && typeof customMxChatFilter === 'function') {
797 - responseMessage = customMxChatFilter(responseMessage, "response");
798 - }
799 -
800 194 // Update the messages as before
801 195 if (responseText && responseHtml) {
802 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
196 + replaceLastMessage("bot", responseText, responseHtml);
803 197 } else if (responseText) {
804 - replaceLastMessage("bot", responseText, '', [], botId);
198 + replaceLastMessage("bot", responseText);
805 199 } else if (responseHtml) {
806 - replaceLastMessage("bot", "", responseHtml, [], botId);
200 + replaceLastMessage("bot", "", responseHtml);
807 201 } else if (responseMessage) {
808 - replaceLastMessage("bot", responseMessage, '', [], botId);
202 + replaceLastMessage("bot", responseMessage);
809 203 }
810 204
811 205 // Check if chat is hidden and show notification
812 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
813 - if ($floatingChatbot.hasClass('hidden')) {
814 - var $badge = getElement(botId, 'chat-notification-badge');
815 - if ($badge.length) {
816 - $badge.show();
206 + if ($('#floating-chatbot').hasClass('hidden')) {
207 + const badge = $('#chat-notification-badge');
208 + if (badge.length) {
209 + badge.show();
817 210 }
818 211 }
819 212 } else {
820 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
821 - if (response.vectorstore_error) {
822 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
823 - }
824 - replaceLastMessage("bot", emptyMsg, '', [], botId);
213 + ////console.error("Unexpected response format:", response);
214 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
825 215 }
826 216
827 217 if (response.message_id) {
828 - var instance = MxChatInstances.get(botId);
829 - instance.lastSeenMessageId = response.message_id;
218 + lastSeenMessageId = response.message_id;
830 219 }
831 220
832 221 return;
833 222 }
834 223
835 - // Fallback for truly unexpected response formats
836 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
224 + // If we got here, it's likely an error response
225 + // Now we can check for error conditions with our robust error handling
226 +
227 + let errorMessage = "";
228 + let errorCode = "";
229 +
230 + // Check various possible error locations in the response
231 + if (response.data && response.data.error_message) {
232 + errorMessage = response.data.error_message;
233 + errorCode = response.data.error_code || "";
234 + } else if (response.error_message) {
235 + errorMessage = response.error_message;
236 + errorCode = response.error_code || "";
237 + } else if (response.message) {
238 + errorMessage = response.message;
239 + } else if (typeof response.data === 'string') {
240 + errorMessage = response.data;
241 + } else if (!response.success) {
242 + // Explicit check for success: false without other error info
243 + errorMessage = "An error occurred. Please try again or contact support.";
244 + } else {
245 + // Fallback for any other unexpected response format
246 + errorMessage = "Unexpected response received. Please try again or contact support.";
247 + }
248 +
249 + // Log the error with code for debugging
250 + //console.log("Response data:", response.data);
251 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
252 +
253 + // Format user-friendly error message
254 + let displayMessage = errorMessage;
255 +
256 + // Customize message for admin users
257 + if (mxchatChat.is_admin) {
258 + // For admin users, show more technical details including error code
259 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
260 + }
261 +
262 + replaceLastMessage("bot", displayMessage);
837 263 },
838 264 error: function(xhr, status, error) {
265 + //console.error("AJAX Error:", status, error);
266 + //console.log("Response Text:", xhr.responseText);
267 +
839 268 let errorMessage = "An unexpected error occurred.";
840 269
841 270 // Try to parse the response if it's JSON
842 271 try {
843 272 const responseJson = JSON.parse(xhr.responseText);
273 + //console.log("Parsed error response:", responseJson);
844 274
845 275 if (responseJson.data && responseJson.data.error_message) {
846 276 errorMessage = responseJson.data.error_message;
847 277 } else if (responseJson.message) {
@@ -861,75 +291,31 @@
861 291 errorMessage = "Server error: The server encountered an issue. Please try again later.";
862 292 }
863 293 }
864 294
865 - replaceLastMessage("bot", errorMessage, '', [], botId);
295 + replaceLastMessage("bot", errorMessage);
866 296 }
867 297 });
868 - }); // refreshNonceIfNeeded
869 298 }
870 299
871 -function callMxChatStream(message, callback, botId) {
872 - botId = botId || getMxChatBotId();
873 -
874 - // Store the message in case we need to retry after session reset
875 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
876 -
877 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
300 +function callMxChatStream(message, callback) {
301 + //console.log("Using streaming for message:", message);
302 +
303 + const currentModel = mxchatChat.model || 'gpt-4o';
878 304 if (!isStreamingSupported(currentModel)) {
879 - callMxChat(message, callback, botId);
305 + //console.log("Streaming not supported, falling back to regular call");
306 + callMxChat(message, callback);
880 307 return;
881 308 }
882 309
883 - // Get page context if contextual awareness is enabled
884 - const pageContext = getPageContext();
885 -
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
888 -
889 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
890 - // non-string value via String(), so passing `null` would POST the literal string "null"
891 - // and land in the transcripts table as a ghost session. ensureSession() always returns
892 - // a real string even when cookies/localStorage are blocked.
893 - var streamSessionId = MxChatInstances.ensureSession(botId);
894 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
895 - streamSessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, streamSessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh before constructing formData (which
900 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
901 - refreshNonceIfNeeded(function() {
902 310 const formData = new FormData();
903 311 formData.append('action', 'mxchat_stream_chat');
904 312 formData.append('message', message);
905 - formData.append('session_id', streamSessionId);
313 + formData.append('session_id', getChatSession());
906 314 formData.append('nonce', mxchatChat.nonce);
907 - formData.append('current_page_url', window.location.href);
908 - formData.append('current_page_title', document.title);
909 - formData.append('bot_id', botId);
910 - // Pass session start timestamp so AI context matches what user sees
911 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
912 315
913 - // Add page context if available
914 - if (pageContext) {
915 - formData.append('page_context', JSON.stringify(pageContext));
916 - }
917 -
918 - // CHECK FOR VISION FLAGS AND ADD THEM
919 - if (window.mxchatVisionProcessed) {
920 - formData.append('vision_processed', 'true');
921 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
922 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
923 - // Clear the flags after use
924 - window.mxchatVisionProcessed = false;
925 - window.mxchatOriginalMessage = null;
926 - window.mxchatVisionImagesCount = 0;
927 - }
928 -
929 316 let accumulatedContent = '';
930 317 let testingDataReceived = false;
931 - let streamingStarted = false;
932 318
933 319 fetch(mxchatChat.ajax_url, {
934 320 method: 'POST',
935 321 body: formData,
@@ -935,40 +321,58 @@
935 321 body: formData,
936 322 credentials: 'same-origin'
937 323 })
938 324 .then(response => {
939 - // Store the response for potential fallback handling
940 - const responseClone = response.clone();
941 -
325 + //console.log("Streaming response received:", response);
326 +
942 327 if (!response.ok) {
943 - // Try to get error details from response
944 - return responseClone.json().then(errorData => {
945 - throw { isServerError: true, data: errorData };
946 - }).catch(() => {
947 - throw new Error('Network response was not ok');
948 - });
328 + throw new Error('Network response was not ok');
949 329 }
950 330
951 - // Check if response is JSON instead of streaming
952 - const contentType = response.headers.get('content-type');
953 - if (contentType && contentType.includes('application/json')) {
954 - return responseClone.json().then(data => {
955 - // IMMEDIATE CHAT MODE UPDATE for JSON response
956 - if (data.chat_mode) {
957 - updateChatModeIndicator(data.chat_mode, botId);
958 - }
331 + // Check if response is JSON instead of streaming
332 + const contentType = response.headers.get('content-type');
333 + if (contentType && contentType.includes('application/json')) {
334 + //console.log("Received JSON response instead of stream, handling as regular response");
335 + return response.json().then(data => {
959 336
960 - // Check for testing panel
961 - if (window.mxchatTestPanelInstance && data.testing_data) {
962 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
963 - }
337 + // FIXED: Always check for testing panel, not just in testing mode
338 + if (window.mxchatTestPanelInstance && data.testing_data) {
339 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
340 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
341 + }
342 +
343 + // Handle as regular JSON response
344 + $('.bot-message.temporary-message').remove();
345 +
346 + // Handle different response formats (including intent responses)
347 + if (data.text || data.html || data.message) {
348 + if (data.text && data.html) {
349 + replaceLastMessage("bot", data.text, data.html);
350 + } else if (data.text) {
351 + replaceLastMessage("bot", data.text);
352 + } else if (data.html) {
353 + replaceLastMessage("bot", "", data.html);
354 + } else if (data.message) {
355 + replaceLastMessage("bot", data.message);
356 + }
357 + }
358 +
359 + // Handle other response properties
360 + if (data.chat_mode) {
361 + updateChatModeIndicator(data.chat_mode);
362 + }
363 +
364 + if (data.data && data.data.filename) {
365 + showActivePdf(data.data.filename);
366 + activePdfFile = data.data.filename;
367 + }
368 +
369 + if (callback) {
370 + callback(data.text || data.message || '');
371 + }
372 + });
373 + }
964 374
965 - // Handle the JSON response directly
966 - handleNonStreamResponse(data, callback, botId);
967 - return Promise.resolve(); // Prevent further processing
968 - });
969 - }
970 -
971 375 // Continue with streaming processing
972 376 const reader = response.body.getReader();
973 377 const decoder = new TextDecoder();
974 378 let buffer = '';
@@ -975,44 +379,9 @@
975 379
976 380 function processStream() {
977 381 reader.read().then(({ done, value }) => {
978 382 if (done) {
979 - // If streaming completed but no content was received, try to get response as fallback
980 - if (!streamingStarted || !accumulatedContent) {
981 - // Try to read the response as JSON
982 - responseClone.text().then(text => {
983 - try {
984 - const data = JSON.parse(text);
985 - if (data.text || data.message || data.html) {
986 - handleNonStreamResponse(data, callback, botId);
987 - } else {
988 - // No valid data, fall back to regular call
989 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
990 - callMxChat(message, callback, botId);
991 - }
992 - } catch (e) {
993 - // Could not parse, fall back to regular call
994 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
995 - callMxChat(message, callback, botId);
996 - }
997 - }).catch(() => {
998 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
999 - callMxChat(message, callback, botId);
1000 - });
1001 - return;
1002 - }
1003 -
1004 - // Re-enable chat input when stream ends with content
1005 - enableChatInput(botId);
1006 -
1007 - // Scroll the user's last message to the top now that the
1008 - // bot's full reply has rendered (gives max reading room).
1009 - var $chatBoxDone = getElement(botId, 'chat-box');
1010 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1011 - if ($lastUserMsgDone.length) {
1012 - scrollElementToTop($lastUserMsgDone, botId);
1013 - }
1014 -
383 + //console.log("Streaming completed, final content:", accumulatedContent);
1015 384 if (callback) {
1016 385 callback(accumulatedContent);
1017 386 }
1018 387 return;
@@ -1026,25 +395,9 @@
1026 395 if (line.startsWith('data: ')) {
1027 396 const data = line.substring(6);
1028 397
1029 398 if (data === '[DONE]') {
1030 - if (!accumulatedContent) {
1031 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1032 - callMxChat(message, callback, botId);
1033 - return;
1034 - }
1035 -
1036 - // Re-enable chat input after streaming completes
1037 - enableChatInput(botId);
1038 -
1039 - // Scroll the user's last message to the top now
1040 - // that the bot's full reply has rendered.
1041 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1042 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1043 - if ($lastUserMsgStreamDone.length) {
1044 - scrollElementToTop($lastUserMsgStreamDone, botId);
1045 - }
1046 -
399 + //console.log("Received [DONE] signal");
1047 400 if (callback) {
1048 401 callback(accumulatedContent);
1049 402 }
1050 403 return;
@@ -1051,16 +404,12 @@
1051 404 }
1052 405
1053 406 try {
1054 407 const json = JSON.parse(data);
1055 -
1056 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1057 - if (json.chat_mode) {
1058 - updateChatModeIndicator(json.chat_mode, botId);
1059 - }
1060 -
1061 - // Handle testing data
408 +
409 + // FIXED: Always check for testing panel and handle testing data properly
1062 410 if (json.testing_data && !testingDataReceived) {
411 + //console.log('Testing data received in stream:', json.testing_data);
1063 412 if (window.mxchatTestPanelInstance) {
1064 413 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1065 414 testingDataReceived = true;
1066 415 }
@@ -1066,818 +415,266 @@
1066 415 }
1067 416 }
1068 417 // Handle content streaming
1069 418 else if (json.content) {
1070 - streamingStarted = true;
1071 419 accumulatedContent += json.content;
1072 - updateStreamingMessage(accumulatedContent, botId);
1073 - }
1074 - // Handle complete response in stream (fallback response)
1075 - else if (json.text || json.message || json.html) {
1076 - handleNonStreamResponse(json, callback, botId);
1077 - return;
1078 - }
420 + updateStreamingMessage(accumulatedContent);
421 + }
1079 422 // Handle errors
1080 423 else if (json.error) {
1081 -
1082 - // Get error message from various possible fields
1083 - let errorMessage = json.error_message || json.message || json.text ||
1084 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1085 -
1086 - // Re-enable chat input on error
1087 - enableChatInput(botId);
1088 -
1089 - // Display the error directly in the chat
1090 - replaceLastMessage("bot", errorMessage, '', [], botId);
1091 -
1092 - if (callback) {
1093 - callback(errorMessage);
1094 - }
424 + //console.error("Streaming error:", json.error);
425 + replaceLastMessage("bot", "Error: " + json.error);
1095 426 return;
1096 427 }
1097 428 } catch (e) {
1098 - // SSE data parsing error - silently continue
429 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1099 430 }
1100 431 }
1101 432 }
1102 433
1103 434 processStream();
1104 - }).catch(streamError => {
1105 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1106 - callMxChat(message, callback, botId);
1107 435 });
1108 436 }
1109 437
1110 438 processStream();
1111 439 })
1112 - .catch(error => {
1113 - // Check if we have server error data with chat mode
1114 - if (error && error.isServerError && error.data) {
1115 - // Check for chat mode in error data
1116 - if (error.data.chat_mode) {
1117 - updateChatModeIndicator(error.data.chat_mode, botId);
1118 - }
1119 -
1120 - handleNonStreamResponse(error.data, callback, botId);
1121 - } else {
1122 - // Only fall back to regular call if we don't have any response data
1123 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1124 - callMxChat(message, callback, botId);
1125 - }
1126 - });
1127 - }); // refreshNonceIfNeeded
440 + .catch(error => {
441 + //console.error('Streaming error:', error);
442 + callMxChat(message, callback);
443 + });
1128 444 }
1129 445
1130 -// Helper function to handle non-streaming responses
1131 -function handleNonStreamResponse(data, callback, botId) {
1132 - botId = botId || 'default';
1133 -
1134 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1135 - if (data.chat_mode) {
1136 - updateChatModeIndicator(data.chat_mode, botId);
1137 - }
1138 -
1139 - // Also check in data property if response is wrapped
1140 - if (data.data && data.data.chat_mode) {
1141 - updateChatModeIndicator(data.data.chat_mode, botId);
1142 - }
1143 -
1144 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1145 - // This prevents a visual gap between thinking dots disappearing and content appearing
1146 -
1147 - // SECURITY FIX: Check for errors FIRST
1148 - if (data.success === false || (data.data && data.data.error_message)) {
1149 - let errorMessage = "";
1150 - let errorCode = "";
1151 -
1152 - // Check various possible error locations
1153 - if (data.data && data.data.error_message) {
1154 - errorMessage = data.data.error_message;
1155 - errorCode = data.data.error_code || "";
1156 - } else if (data.error_message) {
1157 - errorMessage = data.error_message;
1158 - errorCode = data.error_code || "";
1159 - } else if (data.message) {
1160 - errorMessage = data.message;
1161 - } else if (typeof data.data === 'string') {
1162 - errorMessage = data.data;
1163 - } else {
1164 - errorMessage = "An error occurred. Please try again or contact support.";
1165 - }
1166 -
1167 - // Handle session reset action (IP changed, session expired, etc.)
1168 - // Silent reset — keep chat UI intact, just get a new session and retry
1169 - if (data.data && data.data.action === 'reset_session') {
1170 - MxChatInstances.silentResetSession(botId);
1171 - // Re-send the original message with the new session (user message is already displayed)
1172 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1173 - if (originalMessage) {
1174 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1175 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1176 - if (shouldUseStreaming(currentModel)) {
1177 - callMxChatStream(originalMessage, callback, botId);
1178 - } else {
1179 - callMxChat(originalMessage, callback, botId);
1180 - }
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Format user-friendly error message
1186 - let displayMessage = errorMessage;
1187 - if (mxchatChat.is_admin) {
1188 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1189 - }
1190 -
1191 - replaceLastMessage("bot", displayMessage, '', [], botId);
1192 -
1193 - if (callback) {
1194 - callback('');
1195 - }
1196 - return; // Exit early for errors
1197 - }
1198 -
1199 - // Check for live agent response
1200 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1201 - removeThinkingDots(botId);
1202 - // Also remove any leftover bot-message that lost its temporary-message class
1203 - var $chatBox = getElement(botId, 'chat-box');
1204 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1205 - updateChatModeIndicator('agent', botId);
1206 - enableChatInput(botId);
1207 - if (callback) {
1208 - callback('');
1209 - }
1210 - return;
1211 - }
1212 -
1213 - // Handle different response formats
1214 - if (data.text || data.html || data.message) {
1215 -
1216 - // Apply response hooks
1217 - if (data.text && typeof customMxChatFilter === 'function') {
1218 - data.text = customMxChatFilter(data.text, "response");
1219 - }
1220 - if (data.message && typeof customMxChatFilter === 'function') {
1221 - data.message = customMxChatFilter(data.message, "response");
1222 - }
1223 -
1224 - // Display the response
1225 - if (data.text && data.html) {
1226 - replaceLastMessage("bot", data.text, data.html, [], botId);
1227 - } else if (data.text) {
1228 - replaceLastMessage("bot", data.text, '', [], botId);
1229 - } else if (data.html) {
1230 - replaceLastMessage("bot", "", data.html, [], botId);
1231 - } else if (data.message) {
1232 - replaceLastMessage("bot", data.message, '', [], botId);
1233 - }
1234 - }
1235 -
1236 - // Handle other response properties
1237 - if (data.data && data.data.filename) {
1238 - showActivePdf(data.data.filename, botId);
1239 - var instance = MxChatInstances.get(botId);
1240 - instance.activePdfFile = data.data.filename;
1241 - }
1242 -
1243 - if (data.redirect_url) {
1244 - setTimeout(() => {
1245 - window.location.href = data.redirect_url;
1246 - }, 1500);
1247 - }
1248 -
1249 - // Ensure chat input is re-enabled (safety net for edge cases)
1250 - enableChatInput(botId);
1251 -
1252 - if (callback) {
1253 - callback(data.text || data.message || '');
1254 - }
1255 -}
1256 -
1257 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1258 -function updateChatModeIndicator(mode, botId) {
1259 - botId = botId || 'default';
1260 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1261 - if (indicator) {
1262 - const oldText = indicator.textContent;
1263 -
1264 - if (mode === 'agent') {
1265 - indicator.textContent = 'Live Agent';
1266 - startPolling(botId);
1267 - } else {
1268 - // Everything else is AI mode
1269 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1270 - indicator.textContent = customAiText;
1271 - stopPolling(botId);
1272 - }
1273 -
1274 - // Force immediate DOM update and reflow
1275 - if (oldText !== indicator.textContent) {
1276 - // Force a reflow to ensure the change is visible immediately
1277 - indicator.style.display = 'none';
1278 - indicator.offsetHeight; // Trigger reflow
1279 - indicator.style.display = '';
1280 -
1281 - // Double-check after a brief moment to ensure the change stuck
1282 - setTimeout(() => {
1283 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1284 - indicator.textContent = 'Live Agent';
1285 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1286 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1287 - indicator.textContent = customAiText;
1288 - }
1289 - }, 50);
1290 - }
1291 - }
1292 -}
1293 -
1294 446 // Function to update message during streaming
1295 -function updateStreamingMessage(content, botId) {
1296 - botId = botId || 'default';
447 +function updateStreamingMessage(content) {
448 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1297 449
1298 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1299 - if (typeof customMxChatFilter === 'function') {
1300 - content = customMxChatFilter(content, "response");
1301 - }
450 + // Find the temporary message
451 + const tempMessage = $('.bot-message.temporary-message').last();
1302 452
1303 - const formattedContent = linkify(content);
1304 -
1305 - // Find the temporary message in this bot's chat box
1306 - var $chatBox = getElement(botId, 'chat-box');
1307 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1308 -
1309 453 if (tempMessage.length) {
1310 454 // Update existing message
1311 455 tempMessage.html(formattedContent);
1312 456 } else {
1313 457 // Create new temporary message if it doesn't exist
1314 - appendMessage("bot", content, '', [], true, botId);
458 + appendMessage("bot", content, '', [], true);
1315 459 }
460 +
1316 461 }
1317 462
463 +// Function to check if streaming is supported for the current model
1318 464 function isStreamingSupported(model) {
1319 465 if (!model) return false;
1320 466
467 + //console.log("Checking streaming support for model:", model); // Debug log
468 +
469 + // Get the model prefix
1321 470 const modelPrefix = model.split('-')[0].toLowerCase();
471 +
472 + //console.log("Model prefix:", modelPrefix); // Debug log
1322 473
1323 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1324 - const isSupported = modelPrefix === 'gpt' ||
1325 - modelPrefix === 'o1' ||
1326 - modelPrefix === 'claude' ||
1327 - modelPrefix === 'grok' ||
1328 - modelPrefix === 'deepseek' ||
1329 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
474 + // Support streaming for OpenAI and Claude models
475 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude';
1330 476
477 + //console.log("Streaming supported:", isSupported); // Debug log
478 +
1331 479 return isSupported;
1332 480 }
1333 481
1334 -// Update the event handlers to use the correct function names (using event delegation)
1335 -// Use class-based selectors for multi-instance support
1336 -$(document).on('click', '.send-button', function() {
1337 - var botId = getBotIdFromElement(this);
1338 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1339 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1340 - disableChatInput(botId);
1341 - }
1342 - sendMessage(botId);
482 +// Update the event handlers to use the correct function names
483 +$('#send-button').off('click').on('click', function() {
484 + sendMessage(); // Use the updated sendMessage function
1343 485 });
1344 486
1345 -// Override enter key handler (using event delegation)
1346 -$(document).on('keypress', '.chat-input', function(e) {
487 +// Override enter key handler
488 +$('#chat-input').off('keypress').on('keypress', function(e) {
1347 489 if (e.which == 13 && !e.shiftKey) {
1348 490 e.preventDefault();
1349 - var botId = getBotIdFromElement(this);
1350 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1351 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1352 - disableChatInput(botId);
1353 - }
1354 - sendMessage(botId);
491 + sendMessage(); // Use the updated sendMessage function
1355 492 }
1356 493 });
1357 494
1358 -// Builds the list of overflow-menu items for a given bot.
1359 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1360 -function mxchatGetHeaderMenuItems(botId) {
1361 - var items = [];
1362 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1363 -
1364 - // The `print_button_*` keys still gate this item for back-compat with
1365 - // existing user options. The action is now a transcript download, not print.
1366 - if (settings.print_button_enabled === 'on') {
1367 - items.push({
1368 - id: 'download-transcript',
1369 - label: settings.print_button_label || 'Download Transcript',
1370 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1371 - action: function() {
1372 - mxchatDownloadTranscript(botId);
495 +
496 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
497 + try {
498 + // Determine styles based on sender type
499 + let messageClass, bgColor, fontColor;
500 +
501 + if (sender === "user") {
502 + messageClass = "user-message";
503 + bgColor = userMessageBgColor;
504 + fontColor = userMessageFontColor;
505 + // Only sanitize user input
506 + messageText = sanitizeUserInput(messageText);
507 + } else if (sender === "agent") {
508 + messageClass = "agent-message";
509 + bgColor = liveAgentMessageBgColor;
510 + fontColor = liveAgentMessageFontColor;
511 + } else {
512 + messageClass = "bot-message";
513 + bgColor = botMessageBgColor;
514 + fontColor = botMessageFontColor;
1373 515 }
1374 - });
516 +
517 + const messageDiv = $('<div>')
518 + .addClass(messageClass)
519 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
520 + .css({
521 + 'background': bgColor,
522 + 'color': fontColor,
523 + 'margin-bottom': '1em'
524 + });
525 +
526 + // Process the message content based on sender
527 + let fullMessage;
528 + if (sender === "user") {
529 + // For user messages, apply linkify after sanitization
530 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
531 + } else {
532 + // For bot/agent messages, preserve HTML
533 + fullMessage = messageText;
534 + }
535 +
536 + // Add images if provided
537 + if (images && images.length > 0) {
538 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
539 + images.forEach(img => {
540 + // Ensure image URLs and titles are properly escaped
541 + const safeTitle = sanitizeUserInput(img.title);
542 + const safeUrl = encodeURI(img.image_url);
543 + const safeThumbnail = encodeURI(img.thumbnail_url);
544 +
545 + fullMessage += `
546 + <div style="margin-bottom: 10px;">
547 + <strong>${safeTitle}</strong><br>
548 + <a href="${safeUrl}" target="_blank">
549 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
550 + </a>
551 + </div>`;
552 + });
553 + fullMessage += '</div>';
554 + }
555 +
556 + // Append HTML content if provided
557 + if (messageHtml && sender !== "user") {
558 + fullMessage += '<br><br>' + messageHtml;
559 + }
560 +
561 + messageDiv.html(fullMessage);
562 +
563 + if (isTemporary) {
564 + messageDiv.addClass('temporary-message');
565 + }
566 +
567 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
568 + if (sender === "bot") {
569 + const lastUserMessage = $('#chat-box').find('.user-message').last();
570 + if (lastUserMessage.length) {
571 + scrollElementToTop(lastUserMessage);
572 + }
573 + }
574 + });
575 +
576 + if (messageText.id) {
577 + lastSeenMessageId = messageText.id;
578 + hideNotification();
579 + }
580 + } catch (error) {
581 + //console.error("Error rendering message:", error);
582 + }
1375 583 }
1376 -
1377 - return items;
1378 -}
1379 -
1380 -// Builds a clean markdown transcript of the current conversation and triggers
1381 -// a file download. Used by the "Download Transcript" menu item.
1382 -function mxchatDownloadTranscript(botId) {
1383 - var $chatBox = getElement(botId, 'chat-box');
1384 - if (!$chatBox || !$chatBox.length) return;
1385 -
1386 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1387 - var headerTitle = settings.print_header_title || 'Chat transcript';
1388 - var now = new Date();
1389 - var stamp = now.toLocaleString();
1390 -
1391 - var lines = [];
1392 - lines.push('# ' + headerTitle);
1393 - lines.push('');
1394 - lines.push('Exported: ' + stamp);
1395 - lines.push('');
1396 - lines.push('---');
1397 - lines.push('');
1398 -
1399 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1400 - var $msg = $(this);
1401 - // Skip thinking placeholders and any in-flight temporary messages.
1402 - if ($msg.find('.thinking-dots').length) return;
1403 - if ($msg.hasClass('temporary-message')) return;
1404 -
1405 - var sender;
1406 - if ($msg.hasClass('user-message')) sender = 'User';
1407 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1408 - else sender = 'AI Agent';
1409 -
1410 - // Strip interactive UI from the cloned message so we get the conversation text.
1411 - var $clone = $msg.clone();
1412 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1413 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1414 - if (!text) return;
1415 -
1416 - lines.push('**' + sender + '**');
1417 - lines.push('');
1418 - lines.push(text);
1419 - lines.push('');
1420 - });
1421 -
1422 - var content = lines.join('\n');
1423 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1424 - var fname = 'mxchat-transcript-' + iso + '.md';
1425 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1426 - var url = URL.createObjectURL(blob);
1427 - var a = document.createElement('a');
1428 - a.href = url;
1429 - a.download = fname;
1430 - a.style.display = 'none';
1431 - document.body.appendChild(a);
1432 - a.click();
1433 - setTimeout(function() {
1434 - if (a.parentNode) a.parentNode.removeChild(a);
1435 - URL.revokeObjectURL(url);
1436 - }, 100);
1437 -}
1438 -
1439 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1440 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1441 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1442 -function mxchatSyncMenuColors(botId, $wrap) {
1443 - if (!$wrap || !$wrap.length) return;
1444 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1445 - if (!$bot.length) return;
1446 - var cs = window.getComputedStyle($bot[0]);
1447 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1448 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1449 - }
1450 - // Bot text color usually lives on a child div, not .bot-message itself.
1451 - var $textChild = $bot.find('[style*="color"]').first();
1452 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1453 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1454 -}
1455 -
1456 -// One-time per-widget init: renders menu items, wires open/close,
1457 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1458 -function mxchatInitHeaderMenu(botId) {
1459 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1460 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1461 -
1462 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1463 - var $menu = $wrap.find('.mxchat-header-menu');
1464 - var items = mxchatGetHeaderMenuItems(botId);
1465 -
1466 - // Initial color sync — covers normal page load.
1467 - mxchatSyncMenuColors(botId, $wrap);
1468 -
1469 - if (!items.length) {
1470 - $trigger.hide();
1471 - $menu.hide();
1472 - $wrap.data('mxchatMenuReady', true);
1473 - return;
1474 - }
1475 -
1476 - // Build the menu items.
1477 - $menu.empty();
1478 - items.forEach(function(item, idx) {
1479 - var $btn = $('<button>', {
1480 - type: 'button',
1481 - 'class': 'mxchat-menu-item',
1482 - 'role': 'menuitem',
1483 - 'tabindex': '-1',
1484 - 'data-menu-id': item.id,
1485 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1486 - '<span class="mxchat-menu-item-label"></span>'
1487 - });
1488 - $btn.find('.mxchat-menu-item-label').text(item.label);
1489 - $btn.on('click', function(e) {
1490 - e.preventDefault();
1491 - e.stopPropagation();
1492 - closeMenu();
1493 - try { item.action(); } catch (err) { /* no-op */ }
1494 - });
1495 - $menu.append($btn);
1496 - });
1497 -
1498 - function openMenu() {
1499 - // Re-sync each open in case the active theme changed since init.
1500 - mxchatSyncMenuColors(botId, $wrap);
1501 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1502 - $trigger.attr('aria-expanded', 'true');
1503 - // Focus the first item for keyboard users
1504 - setTimeout(function() {
1505 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1506 - }, 0);
1507 - }
1508 - function closeMenu(returnFocus) {
1509 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1510 - $trigger.attr('aria-expanded', 'false');
1511 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1512 - if (returnFocus) $trigger.trigger('focus');
1513 - }
1514 -
1515 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1516 - // click-to-collapse handler does not fire.
1517 - $trigger.on('click', function(e) {
1518 - e.preventDefault();
1519 - e.stopPropagation();
1520 - if ($menu.hasClass('is-open')) closeMenu();
1521 - else openMenu();
1522 - });
1523 -
1524 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1525 - $menu.on('click', function(e) {
1526 - e.stopPropagation();
1527 - });
1528 -
1529 - // Outside click closes the menu.
1530 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1531 - if (!$menu.hasClass('is-open')) return;
1532 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1533 - closeMenu();
1534 - });
1535 -
1536 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1537 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1538 - var $items = $menu.find('.mxchat-menu-item');
1539 - var idx = $items.index(this);
1540 - if (e.key === 'Escape') {
1541 - e.preventDefault();
1542 - closeMenu(true);
1543 - } else if (e.key === 'ArrowDown') {
1544 - e.preventDefault();
1545 - var $next = $items.eq((idx + 1) % $items.length);
1546 - $items.attr('tabindex', '-1');
1547 - $next.attr('tabindex', '0').trigger('focus');
1548 - } else if (e.key === 'ArrowUp') {
1549 - e.preventDefault();
1550 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1551 - $items.attr('tabindex', '-1');
1552 - $prev.attr('tabindex', '0').trigger('focus');
1553 - } else if (e.key === 'Enter' || e.key === ' ') {
1554 - e.preventDefault();
1555 - $(this).trigger('click');
1556 - }
1557 - });
1558 - $trigger.on('keydown', function(e) {
1559 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1560 - e.preventDefault();
1561 - closeMenu(true);
1562 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1563 - e.preventDefault();
1564 - openMenu();
1565 - }
1566 - });
1567 -
1568 - $wrap.data('mxchatMenuReady', true);
1569 -}
1570 -
1571 -// Initialize header menus for every rendered widget on DOM ready.
1572 -$(function() {
1573 - $('.mxchat-header-menu-wrap').each(function() {
1574 - var botId = $(this).data('bot-id');
1575 - if (botId) mxchatInitHeaderMenu(botId);
1576 - });
1577 -});
1578 -
1579 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1580 - try {
1581 - // Determine styles based on sender type
1582 - let messageClass, bgColor, fontColor;
1583 -
584 +
585 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
586 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
587 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
588 +
589 + // Determine styles
590 + let bgColor, fontColor;
1584 591 if (sender === "user") {
1585 - messageClass = "user-message";
1586 592 bgColor = userMessageBgColor;
1587 593 fontColor = userMessageFontColor;
1588 - // Only sanitize user input
1589 - messageText = sanitizeUserInput(messageText);
1590 594 } else if (sender === "agent") {
1591 - messageClass = "agent-message";
1592 595 bgColor = liveAgentMessageBgColor;
1593 596 fontColor = liveAgentMessageFontColor;
1594 597 } else {
1595 - messageClass = "bot-message";
1596 598 bgColor = botMessageBgColor;
1597 599 fontColor = botMessageFontColor;
1598 600 }
1599 -
1600 - const messageDiv = $('<div>')
1601 - .addClass(messageClass)
1602 - .attr('dir', 'auto');
1603 -
1604 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1605 - var skipColors = shouldSkipInlineColors(botId);
1606 - if (skipColors) {
1607 - messageDiv.css({
1608 - 'margin-bottom': '1em'
1609 - });
1610 - } else {
1611 - messageDiv.css({
1612 - 'background': bgColor,
1613 - 'color': fontColor,
1614 - 'margin-bottom': '1em'
1615 - });
601 +
602 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
603 + if (responseHtml) {
604 + fullMessage += '<br><br>' + responseHtml;
1616 605 }
1617 -
1618 - // Process the message content - always run linkify to convert markdown
1619 - // links and format text. linkify() handles existing HTML safely via
1620 - // negative lookaheads that skip URLs already inside <a> tags.
1621 - let fullMessage = linkify(messageText);
1622 -
1623 - // Add images if provided
1624 - if (images && images.length > 0) {
1625 - fullMessage += '<div class="image-gallery" dir="auto">';
606 +
607 + if (images.length > 0) {
608 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1626 609 images.forEach(img => {
1627 - const safeTitle = sanitizeUserInput(img.title);
1628 - const safeUrl = encodeURI(img.image_url);
1629 - const safeThumbnail = encodeURI(img.thumbnail_url);
1630 -
1631 610 fullMessage += `
1632 611 <div style="margin-bottom: 10px;">
1633 - <strong>${safeTitle}</strong><br>
1634 - <a href="${safeUrl}" target="_blank">
1635 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
612 + <strong>${img.title}</strong><br>
613 + <a href="${img.image_url}" target="_blank">
614 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1636 615 </a>
1637 616 </div>`;
1638 617 });
1639 618 fullMessage += '</div>';
1640 619 }
1641 -
1642 - // Append HTML content if provided
1643 - if (messageHtml && sender !== "user") {
1644 - // Only add line breaks if there's actual text content before the HTML
1645 - if (fullMessage && fullMessage.trim()) {
1646 - fullMessage += '<br><br>' + messageHtml;
1647 - } else {
1648 - fullMessage = messageHtml;
1649 - }
1650 - }
1651 -
1652 - messageDiv.html(fullMessage);
1653 -
1654 - if (isTemporary) {
1655 - messageDiv.addClass('temporary-message');
1656 - }
1657 -
1658 - // Append to the correct chatbot instance's chat-box
1659 - var $chatBox = getElement(botId, 'chat-box');
1660 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1661 - // FIXED: Use event delegation for link tracking
1662 - if (sender === "bot" || sender === "agent") {
1663 - attachLinkTracking(messageDiv, messageText, botId);
1664 - }
1665 -
1666 - if (sender === "bot") {
1667 - const lastUserMessage = $chatBox.find('.user-message').last();
1668 - if (lastUserMessage.length) {
1669 - scrollElementToTop(lastUserMessage, botId);
1670 - }
1671 - }
1672 -
1673 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1674 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1675 - }
1676 - });
1677 -
1678 - if (messageText.id) {
1679 - var instance = MxChatInstances.get(botId);
1680 - instance.lastSeenMessageId = messageText.id;
1681 - hideNotification(botId);
1682 - }
1683 - } catch (error) {
1684 - // Error rendering message - silently continue
1685 - }
1686 -}
1687 -
1688 -// Helper function to attach link tracking with proper event handling
1689 -function attachLinkTracking(messageDiv, messageText, botId) {
1690 - botId = botId || 'default';
1691 - // Use a slight delay to ensure DOM is ready
1692 - setTimeout(function() {
1693 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1694 -
1695 - links.each(function() {
1696 - const $link = $(this);
1697 - const originalHref = $link.attr('href');
1698 -
1699 - // Mark as tracked to avoid duplicate handlers
1700 - $link.attr('data-tracked', 'true');
1701 -
1702 - // Only track external URLs
1703 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1704 - // Remove any existing click handlers first
1705 - $link.off('click.tracking');
1706 -
1707 - // Add new click handler with namespace
1708 - $link.on('click.tracking', function(e) {
1709 - e.preventDefault();
1710 - e.stopPropagation();
1711 -
1712 - const messageContext = typeof messageText === 'string'
1713 - ? messageText.substring(0, 200)
1714 - : '';
1715 -
1716 - // Track the click
1717 - $.ajax({
1718 - url: mxchatChat.ajax_url,
1719 - type: 'POST',
1720 - data: {
1721 - action: 'mxchat_track_url_click',
1722 - session_id: getChatSession(botId),
1723 - url: originalHref,
1724 - message_context: messageContext,
1725 - nonce: mxchatChat.nonce
1726 - },
1727 - complete: function() {
1728 - // Always redirect, even if tracking fails
1729 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1730 - window.open(originalHref, '_blank');
1731 - } else {
1732 - window.location.href = originalHref;
620 +
621 + if (lastMessageDiv.length) {
622 + lastMessageDiv.fadeOut(200, function() {
623 + $(this)
624 + .html(fullMessage)
625 + .removeClass('bot-message user-message')
626 + .addClass(messageClass)
627 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
628 + .css({
629 + 'background-color': bgColor,
630 + 'color': fontColor,
631 + })
632 + .removeClass('temporary-message')
633 + .fadeIn(200, function() {
634 + if (sender === "bot" || sender === "agent") {
635 + const lastUserMessage = $('#chat-box').find('.user-message').last();
636 + if (lastUserMessage.length) {
637 + scrollElementToTop(lastUserMessage);
1733 638 }
639 + // Show notification if chat is hidden
640 + if ($('#floating-chatbot').hasClass('hidden')) {
641 + showNotification();
642 + }
1734 643 }
1735 644 });
1736 -
1737 - return false; // Extra insurance to prevent default
1738 - });
1739 - }
1740 - });
1741 - }, 100); // Small delay to ensure DOM is ready
1742 -}
1743 -
1744 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1745 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1746 - var $chatBox = getElement(botId, 'chat-box');
1747 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1748 -
1749 - // Determine styles
1750 - let bgColor, fontColor;
1751 - if (sender === "user") {
1752 - bgColor = userMessageBgColor;
1753 - fontColor = userMessageFontColor;
1754 - } else if (sender === "agent") {
1755 - bgColor = liveAgentMessageBgColor;
1756 - fontColor = liveAgentMessageFontColor;
1757 - } else {
1758 - bgColor = botMessageBgColor;
1759 - fontColor = botMessageFontColor;
1760 - }
1761 -
1762 - // Always run linkify to convert markdown links and format text.
1763 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1764 - // to avoid double-processing URLs that are already inside <a> tags).
1765 - var fullMessage = linkify(responseText);
1766 -
1767 - if (responseHtml) {
1768 - // Only add line breaks if there's actual text content before the HTML
1769 - if (fullMessage && fullMessage.trim()) {
1770 - fullMessage += '<br><br>' + responseHtml;
645 + });
1771 646 } else {
1772 - fullMessage = responseHtml;
647 + appendMessage(sender, responseText, responseHtml, images);
1773 648 }
1774 649 }
650 +
651 + function appendThinkingMessage() {
652 + // Remove any existing thinking dots first
653 + $('.thinking-dots').remove();
1775 654
1776 - if (images.length > 0) {
1777 - fullMessage += '<div class="image-gallery" dir="auto">';
1778 - images.forEach(img => {
1779 - fullMessage += `
1780 - <div style="margin-bottom: 10px;">
1781 - <strong>${img.title}</strong><br>
1782 - <a href="${img.image_url}" target="_blank">
1783 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1784 - </a>
1785 - </div>`;
1786 - });
1787 - fullMessage += '</div>';
1788 - }
1789 -
1790 - if (lastMessageDiv.length) {
1791 - // Replace content immediately to prevent visual gap between thinking dots and response
1792 - lastMessageDiv
1793 - .html(fullMessage)
1794 - .removeClass('bot-message user-message temporary-message')
1795 - .addClass(messageClass)
1796 - .attr('dir', 'auto');
1797 -
1798 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1799 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1800 - if (!skipColors) {
1801 - lastMessageDiv.css({
1802 - 'background-color': bgColor,
1803 - 'color': fontColor,
1804 - });
1805 - }
1806 -
1807 - // Handle link tracking and scroll
1808 - if (sender === "bot" || sender === "agent") {
1809 - attachLinkTracking(lastMessageDiv, responseText, botId);
1810 -
1811 - const lastUserMessage = $chatBox.find('.user-message').last();
1812 - if (lastUserMessage.length) {
1813 - scrollElementToTop(lastUserMessage, botId);
1814 - }
1815 - // Show notification if chat is hidden
1816 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1817 - if ($floatingChatbot.hasClass('hidden')) {
1818 - showNotification(botId);
1819 - }
1820 - }
1821 -
1822 - // Re-enable chat input after response is displayed
1823 - enableChatInput(botId);
1824 -
1825 - if (sender === "bot" || sender === "agent") {
1826 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1827 - }
1828 - } else {
1829 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1830 - // Re-enable chat input after response is displayed
1831 - enableChatInput(botId);
1832 - }
1833 -}
1834 -
1835 -
1836 - function appendThinkingMessage(botId) {
1837 - botId = botId || 'default';
1838 -
1839 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1840 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1841 - if (indicator && indicator.textContent === 'Live Agent') {
1842 - return;
1843 - }
1844 -
1845 - var $chatBox = getElement(botId, 'chat-box');
1846 -
1847 - // Remove any existing thinking dots in this bot's chat first
1848 - $chatBox.find('.thinking-dots').remove();
1849 -
1850 - // Check if we should skip inline colors (AI theme is active)
1851 - var skipColors = shouldSkipInlineColors(botId);
1852 -
1853 655 // Retrieve the bot message font color and background color
1854 656 var botMessageFontColor = mxchatChat.bot_message_font_color;
1855 657 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1856 658
1857 - // Build thinking dots HTML - skip inline colors if AI theme is active
1858 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
659 +
1859 660 var thinkingHtml = '<div class="thinking-dots-container">' +
1860 661 '<div class="thinking-dots">' +
1861 - '<span class="dot"' + dotStyle + '></span>' +
1862 - '<span class="dot"' + dotStyle + '></span>' +
1863 - '<span class="dot"' + dotStyle + '></span>' +
662 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
663 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
664 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1864 665 '</div>' +
1865 666 '</div>';
1866 667
1867 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1868 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1869 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1870 - scrollToBottom(botId);
668 + // Append the thinking dots to the chat container (or within the temporary message div)
669 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
670 + scrollToBottom();
1871 671 }
672 +
673 + function removeThinkingDots() {
674 + $('.thinking-dots').closest('.temporary-message').remove();
675 + }
1872 676
1873 - function removeThinkingDots(botId) {
1874 - botId = botId || 'default';
1875 - var $chatBox = getElement(botId, 'chat-box');
1876 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1877 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1878 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1879 - }
1880 677
1881 678 // ====================================
1882 679 // TEXT FORMATTING & PROCESSING
1883 680 // ====================================
@@ -1882,332 +679,82 @@
1882 679 // TEXT FORMATTING & PROCESSING
1883 680 // ====================================
1884 681
1885 682 function linkify(inputText) {
1886 - if (!inputText) {
1887 - return '';
1888 - }
683 + if (!inputText) return '';
684 +
685 + // Process markdown headers
686 + let processedText = formatMarkdownHeaders(inputText);
687 +
688 + // Process markdown links
689 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
690 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
691 + const safeUrl = encodeURI(url);
692 + const safeText = sanitizeUserInput(text);
693 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
694 + });
1889 695
1890 - // Helper function to check if URL is already encoded
1891 - function isUrlEncoded(url) {
1892 - // Check for % followed by exactly 2 hex digits
1893 - return /%[0-9a-fA-F]{2}/.test(url);
1894 - }
696 + // Process phone numbers (tel:)
697 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
698 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
699 + const safePhone = encodeURI(phone);
700 + const safeText = sanitizeUserInput(text);
701 + return `<a href="${safePhone}">${safeText}</a>`;
702 + });
1895 703
1896 - // Helper function to safely encode URLs only if needed
1897 - function safeEncodeUrl(url) {
1898 - // If URL already contains encoded characters, return as-is
1899 - if (isUrlEncoded(url)) {
1900 - return url;
1901 - }
1902 - // Otherwise, encode it
1903 - return encodeURI(url);
1904 - }
704 + // Process standalone URLs
705 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
706 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
707 + const safeUrl = encodeURI(url);
708 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
709 + });
1905 710
1906 - // Process markdown headers FIRST
1907 - let processedText = formatMarkdownHeaders(inputText);
711 + // Process www. URLs
712 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
713 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
714 + const safeUrl = encodeURI(`http://${url}`);
715 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
716 + });
1908 717
1909 - // Process text styling (bold, italic, strikethrough)
1910 - processedText = formatTextStyling(processedText);
718 + return processedText;
719 + }
1911 720
1912 - // Process code blocks BEFORE processing links
1913 - processedText = formatCodeBlocks(processedText);
1914 -
1915 - // Process markdown tables BEFORE converting newlines to paragraphs
1916 - processedText = formatMarkdownTables(processedText);
1917 -
1918 - // NOW convert to paragraphs
1919 - processedText = convertNewlinesToBreaks(processedText);
1920 -
1921 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1922 - // This prevents them from being processed as markdown links
1923 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1924 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1925 - // Clean the URL of any trailing punctuation
1926 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1927 - const safeUrl = safeEncodeUrl(cleanUrl);
1928 - // Return as a proper link without the brackets
1929 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1930 - });
1931 -
1932 - // Process markdown links: [text](url) and [](url)
1933 - // Uses balanced parenthesis matching to handle URLs containing parens
1934 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1935 - processedText = (function(input) {
1936 - var result = '';
1937 - var i = 0;
1938 - while (i < input.length) {
1939 - // Look for [ at current position
1940 - if (input[i] === '[') {
1941 - // Find closing ]
1942 - var closeBracket = input.indexOf(']', i + 1);
1943 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1944 - result += input[i];
1945 - i++;
1946 - continue;
1947 - }
1948 - var linkText = input.substring(i + 1, closeBracket);
1949 - // Check if URL starts with http
1950 - var urlStart = closeBracket + 2;
1951 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1952 - result += input[i];
1953 - i++;
1954 - continue;
1955 - }
1956 - // Find balanced closing paren
1957 - var depth = 1;
1958 - var j = urlStart;
1959 - while (j < input.length && depth > 0) {
1960 - if (input[j] === '(') depth++;
1961 - else if (input[j] === ')') depth--;
1962 - if (depth > 0) j++;
1963 - }
1964 - if (depth !== 0) {
1965 - result += input[i];
1966 - i++;
1967 - continue;
1968 - }
1969 - var url = input.substring(urlStart, j);
1970 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1971 - var encodedUrl = safeEncodeUrl(cleanUrl);
1972 - if (!linkText || !linkText.trim()) {
1973 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1974 - } else {
1975 - var safeText = sanitizeUserInput(linkText);
1976 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1977 - }
1978 - i = j + 1; // Skip past the closing )
1979 - } else {
1980 - result += input[i];
1981 - i++;
1982 - }
1983 - }
1984 - return result;
1985 - })(processedText);
1986 -
1987 - // Process phone numbers: [text](tel:number)
1988 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1989 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1990 - const safePhone = safeEncodeUrl(phone);
1991 - const safeText = sanitizeUserInput(text);
1992 - return `<a href="${safePhone}">${safeText}</a>`;
1993 - });
1994 -
1995 - // Process mailto links: [text](mailto:email)
1996 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1997 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1998 - const safeMailto = safeEncodeUrl(mailto);
1999 - const safeText = sanitizeUserInput(text);
2000 - return `<a href="${safeMailto}">${safeText}</a>`;
2001 - });
2002 -
2003 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2004 - // Updated pattern to be more careful about what it matches
2005 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2006 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2007 - // Extra check: make sure this isn't already linked
2008 - if (match.includes('href=') || match.includes('</a>')) {
2009 - return match;
2010 - }
2011 -
2012 - // Clean trailing punctuation
2013 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2014 - const safeUrl = safeEncodeUrl(cleanUrl);
2015 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2016 - });
2017 -
2018 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2019 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2020 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2021 - // Extra check: make sure this isn't already linked
2022 - if (match.includes('href=') || match.includes('</a>')) {
2023 - return match;
2024 - }
2025 -
2026 - // Clean trailing punctuation
2027 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2028 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2029 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2030 - });
2031 -
2032 - return processedText;
2033 -}
2034 -
2035 721 function formatMarkdownHeaders(text) {
2036 722 // Handle h1 to h6 headers
2037 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
723 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2038 724 const level = hashes.length;
2039 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
725 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2040 726 });
2041 727 }
2042 728
2043 -function formatTextStyling(text) {
2044 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2045 - const protectedSegments = [];
2046 - let protectedText = text;
2047 -
2048 - // Step 1a: Protect HTML href="..." attributes
2049 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2050 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2051 - protectedSegments.push(match);
2052 - return placeholder;
2053 - });
2054 -
2055 - // Step 1b: Protect Markdown links [text](url)
2056 - // This is crucial - we need to protect the URLs in markdown format
2057 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2058 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2059 - protectedSegments.push(match);
2060 - return placeholder;
2061 - });
2062 -
2063 - // Step 1c: Also protect bare URLs that might exist
2064 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2065 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2066 - protectedSegments.push(match);
2067 - return placeholder;
2068 - });
2069 -
2070 - // Step 2: Now apply text styling to the protected text
2071 - // Handle bold text (**text**)
2072 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2073 -
2074 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2075 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2076 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2077 -
2078 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2079 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2080 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2081 -
2082 - // Handle strikethrough (~~text~~)
2083 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2084 -
2085 - // Step 3: Restore all protected segments
2086 - protectedSegments.forEach((original, index) => {
2087 - const placeholder = `__PROTECTED_${index}__`;
2088 - protectedText = protectedText.replace(placeholder, original);
2089 - });
2090 -
2091 - return protectedText;
2092 -}
2093 729 function formatBoldText(text) {
2094 - // This function is kept for compatibility but now uses formatTextStyling
2095 - return formatTextStyling(text);
730 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2096 731 }
2097 732
2098 -function convertNewlinesToBreaks(text) {
2099 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2100 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
733 + function convertNewlinesToBreaks(text) {
734 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
735 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
736 +
737 + // Wrap each paragraph in <p> tags
738 + return paragraphs
739 + .map(para => `<p>${para.trim()}</p>`)
740 + .join('');
741 + }
2101 742
2102 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2103 - return paragraphs
2104 - .map(para => para.trim())
2105 - .filter(para => para.length > 0) // Remove empty paragraphs
2106 - .map(para => `<p>${para}</p>`)
2107 - .join('');
2108 -}
2109 743 function formatCodeBlocks(text) {
2110 - // Handle fenced code blocks with language specification (```language)
2111 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2112 - const lang = language || 'text';
2113 - const escapedCode = escapeHtml(code.trim());
2114 - return `<div class="mxchat-code-block-container">
2115 - <div class="mxchat-code-header">
2116 - <span class="mxchat-code-language">${lang}</span>
2117 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2118 - </div>
2119 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2120 - </div>`;
744 + // First handle raw PHP tags
745 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
746 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2121 747 });
2122 -
2123 - // Handle inline code with single backticks
2124 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2125 -
2126 - // Handle raw PHP tags (legacy support)
2127 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2128 - const escapedCode = escapeHtml(match);
2129 - return `<div class="mxchat-code-block-container">
2130 - <div class="mxchat-code-header">
2131 - <span class="mxchat-code-language">php</span>
2132 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2133 - </div>
2134 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2135 - </div>`;
748 +
749 + // Then handle code blocks with backticks
750 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
751 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2136 752 });
2137 -
753 +
2138 754 return text;
2139 755 }
2140 -
2141 - function formatMarkdownTables(text) {
2142 - var lines = text.split('\n');
2143 - var result = [];
2144 - var i = 0;
2145 -
2146 - while (i < lines.length) {
2147 - // Check for a table: current line has pipes AND next line is a separator row
2148 - if (i + 1 < lines.length &&
2149 - lines[i].indexOf('|') !== -1 &&
2150 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2151 -
2152 - var tableLines = [];
2153 - var headerLine = lines[i];
2154 - var separatorLine = lines[i + 1];
2155 - tableLines.push(headerLine);
2156 - tableLines.push(separatorLine);
2157 -
2158 - // Collect remaining table rows
2159 - var j = i + 2;
2160 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2161 - tableLines.push(lines[j]);
2162 - j++;
2163 - }
2164 -
2165 - // Parse alignment from separator row
2166 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2167 - var alignments = sepCells.map(function(cell) {
2168 - var trimmed = cell.trim();
2169 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2170 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2171 - return 'left';
2172 - });
2173 -
2174 - // Build HTML table
2175 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2176 -
2177 - // Header row
2178 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2179 - html += '<thead><tr>';
2180 - headerCells.forEach(function(cell, idx) {
2181 - var align = alignments[idx] || 'left';
2182 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2183 - });
2184 - html += '</tr></thead>';
2185 -
2186 - // Body rows
2187 - html += '<tbody>';
2188 - for (var r = 2; r < tableLines.length; r++) {
2189 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2190 - html += '<tr>';
2191 - rowCells.forEach(function(cell, idx) {
2192 - var align = alignments[idx] || 'left';
2193 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2194 - });
2195 - html += '</tr>';
2196 - }
2197 - html += '</tbody></table></div>';
2198 -
2199 - result.push(html);
2200 - i = j;
2201 - } else {
2202 - result.push(lines[i]);
2203 - i++;
2204 - }
2205 - }
2206 -
2207 - return result.join('\n');
2208 - }
2209 -
756 +
2210 757 function sanitizeUserInput(text) {
2211 758 const div = document.createElement('div');
2212 759 div.textContent = text;
2213 760 return div.innerHTML;
@@ -2212,12 +759,12 @@
2212 759 div.textContent = text;
2213 760 return div.innerHTML;
2214 761 }
2215 762
763 +
2216 764 function escapeHtml(unsafe) {
2217 - // Skip escaping if it's already escaped or contains HTML code block markup
2218 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2219 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
765 + // First check if it's already a code block
766 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2220 767 return unsafe;
2221 768 }
2222 769
2223 770 return unsafe
@@ -2233,25 +780,15 @@
2233 780 textArea.innerHTML = text;
2234 781 return textArea.value;
2235 782 }
2236 783
784 +
2237 785 // ====================================
2238 786 // UI & SCROLLING CONTROLS
2239 787 // ====================================
2240 788
2241 - function scrollToBottom(botIdOrInstant, instant) {
2242 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2243 - var botId = 'default';
2244 - if (typeof botIdOrInstant === 'string') {
2245 - botId = botIdOrInstant;
2246 - instant = instant || false;
2247 - } else if (typeof botIdOrInstant === 'boolean') {
2248 - instant = botIdOrInstant;
2249 - } else {
2250 - instant = false;
2251 - }
2252 -
2253 - var chatBox = getElement(botId, 'chat-box');
789 + function scrollToBottom(instant = false) {
790 + var chatBox = $('#chat-box');
2254 791 if (instant) {
2255 792 // Instantly set the scroll position to the bottom
2256 793 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2257 794 } else {
@@ -2260,15 +797,15 @@
2260 797 const scrollHeight = chatBox.prop("scrollHeight");
2261 798 const initialScroll = chatBox.scrollTop();
2262 799 const distance = scrollHeight - initialScroll;
2263 800 const duration = 500; // Duration in ms
2264 -
801 +
2265 802 function smoothScroll(timestamp) {
2266 803 if (!start) start = timestamp;
2267 804 const progress = timestamp - start;
2268 805 const currentScroll = initialScroll + (distance * (progress / duration));
2269 806 chatBox.scrollTop(currentScroll);
2270 -
807 +
2271 808 if (progress < duration) {
2272 809 requestAnimationFrame(smoothScroll);
2273 810 } else {
2274 811 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2273,37 +810,33 @@
2273 810 } else {
2274 811 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2275 812 }
2276 813 }
2277 -
814 +
2278 815 requestAnimationFrame(smoothScroll);
2279 816 }
2280 817 }
2281 -
2282 - function scrollElementToTop(element, botId, topOffset) {
2283 - botId = botId || 'default';
2284 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2285 - var chatBox = getElement(botId, 'chat-box');
818 +
819 + function scrollElementToTop(element) {
820 + var chatBox = $('#chat-box');
2286 821 var elementTop = element.position().top + chatBox.scrollTop();
2287 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
822 + chatBox.animate({ scrollTop: elementTop }, 500);
2288 823 }
2289 -
2290 - function showChatWidget(botId) {
2291 - botId = botId || 'default';
2292 - var $button = getElement(botId, 'floating-chatbot-button');
824 +
825 + function showChatWidget() {
2293 826 // First ensure display is set
2294 - $button.css('display', 'flex');
827 + $('#floating-chatbot-button').css('display', 'flex');
2295 828 // Then handle the fade
2296 - $button.fadeTo(500, 1);
829 + $('#floating-chatbot-button').fadeTo(500, 1);
2297 830 // Force visibility
2298 - $button.removeClass('hidden');
831 + $('#floating-chatbot-button').removeClass('hidden');
832 + //console.log('Showing widget');
2299 833 }
2300 -
2301 - function hideChatWidget(botId) {
2302 - botId = botId || 'default';
2303 - var $button = getElement(botId, 'floating-chatbot-button');
2304 - $button.css('display', 'none');
2305 - $button.addClass('hidden');
834 +
835 + function hideChatWidget() {
836 + $('#floating-chatbot-button').css('display', 'none');
837 + $('#floating-chatbot-button').addClass('hidden');
838 + //console.log('Hiding widget');
2306 839 }
2307 840
2308 841 function disableScroll() {
2309 842 if (isMobile()) {
@@ -2332,15 +865,18 @@
2332 865 // NOTIFICATION SYSTEM
2333 866 // ====================================
2334 867
2335 868 function createNotificationBadge() {
869 + //console.log("Creating notification badge...");
2336 870 const chatButton = document.getElementById('floating-chatbot-button');
2337 -
871 + //console.log("Chat button found:", !!chatButton);
872 +
2338 873 if (!chatButton) return;
2339 -
874 +
2340 875 // Remove any existing badge first
2341 876 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2342 877 if (existingBadge) {
878 + //console.log("Removing existing badge");
2343 879 existingBadge.remove();
2344 880 }
2345 881
2346 882 notificationBadge = document.createElement('div');
@@ -2362,43 +898,34 @@
2362 898 chatButton.appendChild(notificationBadge);
2363 899
2364 900 }
2365 901
2366 - function showNotification(botId) {
2367 - botId = botId || 'default';
2368 - const badge = getElementDOM(botId, 'chat-notification-badge');
2369 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2370 - if (badge && $floatingChatbot.hasClass('hidden')) {
902 + function showNotification() {
903 + const badge = document.getElementById('chat-notification-badge');
904 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2371 905 badge.style.display = 'block';
2372 906 badge.textContent = '1';
2373 907 }
2374 908 }
2375 -
2376 - function hideNotification(botId) {
2377 - botId = botId || 'default';
2378 - const badge = getElementDOM(botId, 'chat-notification-badge');
909 +
910 + function hideNotification() {
911 + const badge = document.getElementById('chat-notification-badge');
2379 912 if (badge) {
2380 913 badge.style.display = 'none';
2381 914 }
2382 915 }
2383 -
2384 - function startNotificationChecking(botId) {
2385 - botId = botId || 'default';
916 +
917 + function startNotificationChecking() {
2386 918 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2387 919 if (!chatPersistenceEnabled) return;
2388 -
2389 - createNotificationBadge(botId);
2390 - var instance = MxChatInstances.get(botId);
2391 - instance.notificationCheckInterval = setInterval(function() {
2392 - checkForNewMessages(botId);
2393 - }, 30000); // Check every 30 seconds
920 +
921 + createNotificationBadge();
922 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2394 923 }
2395 -
2396 - function stopNotificationChecking(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - if (instance.notificationCheckInterval) {
2400 - clearInterval(instance.notificationCheckInterval);
924 +
925 + function stopNotificationChecking() {
926 + if (notificationCheckInterval) {
927 + clearInterval(notificationCheckInterval);
2401 928 }
2402 929 }
2403 930
2404 931 function checkForNewMessages() {
@@ -2424,35 +951,50 @@
2424 951 });
2425 952 }
2426 953
2427 954
2428 -// ====================================
2429 -// LIVE AGENT FUNCTIONALITY
2430 -// ====================================
2431 -
2432 -function startPolling(botId) {
2433 - botId = botId || 'default';
2434 - var instance = MxChatInstances.get(botId);
2435 - // Clear any existing interval first
2436 - stopPolling(botId);
2437 - instance.pollingInterval = setInterval(function() {
2438 - checkForAgentMessages(botId);
2439 - }, 5000);
2440 -}
2441 -
2442 -function stopPolling(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - if (instance.pollingInterval) {
2446 - clearInterval(instance.pollingInterval);
2447 - instance.pollingInterval = null;
955 + // ====================================
956 + // LIVE AGENT FUNCTIONALITY
957 + // ====================================
958 +
959 + function updateChatModeIndicator(mode) {
960 + const indicator = document.getElementById('chat-mode-indicator');
961 + if (indicator) {
962 + // For Live Agent, keep as is; for AI mode, use the customized text
963 + if (mode === 'agent') {
964 + indicator.textContent = 'Live Agent';
965 + } else {
966 + // Get the custom AI agent text from a data attribute we'll add to the element
967 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
968 + indicator.textContent = customAiText;
969 + }
970 + }
971 + // Start or stop polling based on mode
972 + if (mode === 'agent') {
973 + startPolling();
974 + } else {
975 + stopPolling();
976 + }
2448 977 }
2449 -}
2450 -
2451 -function checkForAgentMessages(botId) {
2452 - botId = botId || 'default';
2453 - var instance = MxChatInstances.get(botId);
2454 - const sessionId = getChatSession(botId);
978 +
979 + function startPolling() {
980 + // Clear any existing interval first
981 + stopPolling();
982 + // Start new polling interval
983 + pollingInterval = setInterval(checkForAgentMessages, 5000);
984 + //console.log("Started agent message polling");
985 + }
986 +
987 + function stopPolling() {
988 + if (pollingInterval) {
989 + clearInterval(pollingInterval);
990 + pollingInterval = null;
991 + //console.log("Stopped agent message polling");
992 + }
993 + }
994 +
995 +function checkForAgentMessages() {
996 + const sessionId = getChatSession();
2455 997 $.ajax({
2456 998 url: mxchatChat.ajax_url,
2457 999 type: 'POST',
2458 1000 dataType: 'json',
@@ -2458,44 +1000,35 @@
2458 1000 dataType: 'json',
2459 1001 data: {
2460 1002 action: 'mxchat_fetch_new_messages',
2461 1003 session_id: sessionId,
2462 - last_seen_id: instance.lastSeenMessageId,
2463 - persistence_enabled: 'true',
1004 + last_seen_id: lastSeenMessageId,
1005 + persistence_enabled: 'true', // Add this too
2464 1006 nonce: mxchatChat.nonce
2465 1007 },
2466 1008 success: function (response) {
2467 1009 if (response.success && response.data?.new_messages) {
2468 1010 let hasNewMessage = false;
2469 -
1011 +
2470 1012 response.data.new_messages.forEach(function (message) {
2471 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1013 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2472 1014 hasNewMessage = true;
2473 - appendMessage("agent", message.content, '', [], false, botId);
2474 - instance.lastSeenMessageId = message.id;
2475 - instance.processedMessageIds.add(message.id);
1015 + // CHANGE THIS LINE:
1016 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1017 + lastSeenMessageId = message.id;
1018 + processedMessageIds.add(message.id);
2476 1019 }
2477 1020 });
2478 1021
2479 - if (hasNewMessage) {
2480 - enableChatInput(botId);
1022 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1023 + showNotification();
2481 1024 }
2482 -
2483 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2484 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2485 - showNotification(botId);
2486 - }
2487 -
2488 - scrollToBottom(botId, true);
1025 +
1026 + scrollToBottom(true);
2489 1027 }
2490 -
2491 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2492 - if (response.success && response.data?.chat_mode) {
2493 - updateChatModeIndicator(response.data.chat_mode, botId);
2494 - }
2495 1028 },
2496 1029 error: function (xhr, status, error) {
2497 - // Polling error - silently continue
1030 + //console.error("Polling error:", xhr, status, error);
2498 1031 }
2499 1032 });
2500 1033 }
2501 1034
@@ -2501,166 +1034,120 @@
2501 1034
2502 1035 // ====================================
2503 1036 // CHAT HISTORY & PERSISTENCE
2504 1037 // ====================================
2505 -
2506 -function loadChatHistory(botId, onComplete) {
2507 - botId = botId || 'default';
2508 - var instance = MxChatInstances.get(botId);
2509 -
2510 - // Prevent duplicate loading
2511 - if (instance.chatHistoryLoaded) {
2512 - if (onComplete) onComplete();
2513 - return;
2514 - }
2515 -
2516 - // Use getChatSession which returns null if no session exists (does NOT create one)
2517 - var sessionId = getChatSession(botId);
2518 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2519 -
2520 - // No session yet — nothing to load. History will load after first message via ensureSession.
2521 - if (!sessionId) {
2522 - instance.chatHistoryLoaded = true;
2523 - if (onComplete) onComplete();
2524 - return;
2525 - }
2526 -
2527 - if (chatPersistenceEnabled && sessionId) {
2528 - $.ajax({
2529 - url: mxchatChat.ajax_url,
2530 - type: 'POST',
2531 - dataType: 'json',
2532 - data: {
2533 - action: 'mxchat_fetch_conversation_history',
2534 - session_id: sessionId
2535 - },
2536 - success: function(response) {
2537 - // Handle session reset (IP changed while user was away)
2538 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2539 - // Silent reset — new session but don't clear UI
2540 - MxChatInstances.silentResetSession(botId);
2541 - instance.chatHistoryLoaded = true; // Prevent retry loop
2542 - if (onComplete) onComplete();
2543 - return;
2544 - }
2545 -
2546 - // Check if the response indicates success
2547 - if (response.success) {
2548 - // Handle case where conversation data exists and is an array
2549 - if (response.data && Array.isArray(response.data.conversation)) {
2550 - var $chatBox = getElement(botId, 'chat-box');
1038 +
1039 + function loadChatHistory() {
1040 + var sessionId = getChatSession();
1041 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1042 +
1043 + if (chatPersistenceEnabled && sessionId) {
1044 + $.ajax({
1045 + url: mxchatChat.ajax_url,
1046 + type: 'POST',
1047 + dataType: 'json',
1048 + data: {
1049 + action: 'mxchat_fetch_conversation_history',
1050 + session_id: sessionId
1051 + },
1052 + success: function(response) {
1053 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1054 +
1055 +
1056 + var $chatBox = $('#chat-box');
2551 1057 var $fragment = $(document.createDocumentFragment());
2552 - let highestMessageId = instance.lastSeenMessageId;
2553 -
2554 - // Update chat mode if provided
1058 + let highestMessageId = lastSeenMessageId;
1059 +
2555 1060 if (response.data.chat_mode) {
2556 - updateChatModeIndicator(response.data.chat_mode, botId);
1061 + updateChatModeIndicator(response.data.chat_mode);
2557 1062 }
2558 -
2559 - // Only process if there are actual messages
2560 - if (response.data.conversation.length > 0) {
2561 - // IMPORTANT: Clear existing messages before loading history
2562 - $chatBox.empty();
2563 -
2564 - $.each(response.data.conversation, function(index, message) {
2565 - // Skip agent messages if persistence is off
2566 - if (!chatPersistenceEnabled && message.role === 'agent') {
2567 - return;
2568 - }
2569 -
2570 - var messageClass, messageBgColor, messageFontColor;
2571 -
2572 - switch (message.role) {
2573 - case 'user':
2574 - messageClass = 'user-message';
2575 - messageBgColor = userMessageBgColor;
2576 - messageFontColor = userMessageFontColor;
2577 - break;
2578 - case 'agent':
2579 - messageClass = 'agent-message';
2580 - messageBgColor = liveAgentMessageBgColor;
2581 - messageFontColor = liveAgentMessageFontColor;
2582 - break;
2583 - default:
2584 - messageClass = 'bot-message';
2585 - messageBgColor = botMessageBgColor;
2586 - messageFontColor = botMessageFontColor;
2587 - break;
2588 - }
2589 -
2590 - var messageElement = $('<div>').addClass(messageClass)
2591 - .css({
2592 - 'background': messageBgColor,
2593 - 'color': messageFontColor
2594 - });
2595 -
2596 - var content = message.content;
2597 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2598 - content = decodeHTMLEntities(content);
2599 -
2600 - // Skip linkify for messages containing structured HTML
2601 - // (forms, product cards, galleries, etc.) to avoid
2602 - // markdown formatting corrupting HTML attributes
2603 - // (e.g. underscores in name="field_name" becoming <em> tags)
2604 - if (content.includes("mxchat-product-card") ||
2605 - content.includes("mxchat-image-gallery") ||
2606 - content.includes("mxchat-featured-products") ||
2607 - content.includes("<form") ||
2608 - content.includes("<input") ||
2609 - content.includes("<select") ||
2610 - content.includes("<textarea")) {
2611 - messageElement.html(content);
2612 - } else {
2613 - var formattedContent = linkify(content);
2614 - messageElement.html(formattedContent);
2615 - }
2616 -
2617 - $fragment.append(messageElement);
2618 -
2619 - // Track message IDs
1063 +
1064 + $.each(response.data.conversation, function(index, message) {
1065 + // Skip agent messages if persistence is off
1066 + if (!chatPersistenceEnabled && message.role === 'agent') {
1067 + return;
1068 + }
1069 +
1070 + var messageClass, messageBgColor, messageFontColor;
1071 +
1072 + switch (message.role) {
1073 + case 'user':
1074 + messageClass = 'user-message';
1075 + messageBgColor = userMessageBgColor;
1076 + messageFontColor = userMessageFontColor;
1077 + break;
1078 + case 'agent':
1079 + messageClass = 'agent-message';
1080 + messageBgColor = liveAgentMessageBgColor;
1081 + messageFontColor = liveAgentMessageFontColor;
1082 + break;
1083 + default:
1084 + messageClass = 'bot-message';
1085 + messageBgColor = botMessageBgColor;
1086 + messageFontColor = botMessageFontColor;
1087 + break;
1088 + }
1089 +
1090 + var messageElement = $('<div>').addClass(messageClass)
1091 + .css({
1092 + 'background': messageBgColor,
1093 + 'color': messageFontColor
1094 + });
1095 +
1096 + var content = message.content;
1097 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1098 + content = decodeHTMLEntities(content);
1099 +
1100 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1101 + messageElement.html(content);
1102 + } else {
1103 + var formattedContent = linkify(
1104 + formatBoldText(
1105 + convertNewlinesToBreaks(formatCodeBlocks(content))
1106 + )
1107 + );
1108 + messageElement.html(formattedContent);
1109 + }
1110 +
1111 + $fragment.append(messageElement);
1112 +
1113 + // In loadChatHistory, change this part:
2620 1114 if (message.id) {
2621 1115 highestMessageId = Math.max(highestMessageId, message.id);
2622 - instance.processedMessageIds.add(message.id);
1116 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2623 1117 }
2624 - });
2625 -
2626 - // Only append messages and scroll if we have content
2627 - $chatBox.append($fragment);
2628 - scrollToBottom(botId, true);
2629 -
2630 - // Collapse quick questions if we have conversation history
2631 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2632 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2633 - collapseQuickQuestions(botId);
1118 + });
1119 +
1120 + $chatBox.append($fragment);
1121 + scrollToBottom(true);
1122 +
1123 + if (response.data.conversation.length > 0) {
1124 + $('#mxchat-popular-questions').hide();
1125 + }
1126 +
1127 + // Update lastSeenMessageId after history loads
1128 + lastSeenMessageId = highestMessageId;
1129 +
1130 + // Only update chat mode if persistence is enabled
1131 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1132 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1133 + if (lastMessage.role === 'agent') {
1134 + updateChatModeIndicator('agent');
2634 1135 }
2635 -
2636 - // Update lastSeenMessageId after history loads
2637 - instance.lastSeenMessageId = highestMessageId;
2638 -
2639 - // Only update chat mode if persistence is enabled and we have messages
2640 - if (chatPersistenceEnabled) {
2641 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2642 - if (lastMessage.role === 'agent') {
2643 - updateChatModeIndicator('agent', botId);
2644 - }
2645 - }
2646 -
2647 - // Mark as loaded ONLY after successful load
2648 - instance.chatHistoryLoaded = true;
2649 1136 }
1137 + } else {
1138 + console.warn("No conversation history found.");
2650 1139 }
1140 + },
1141 + error: function(xhr, status, error) {
1142 + //console.error("Error loading chat history:", status, error);
1143 + appendMessage("bot", "Unable to load chat history.");
2651 1144 }
2652 - if (onComplete) onComplete();
2653 - },
2654 - error: function(xhr, status, error) {
2655 - // Error loading chat history - silently continue
2656 - if (onComplete) onComplete();
2657 - }
2658 - });
2659 - } else {
2660 - if (onComplete) onComplete();
1145 + });
1146 + } else {
1147 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1148 + }
2661 1149 }
2662 -}
2663 1150
2664 1151
2665 1152 // ====================================
2666 1153 // FILE UPLOAD FUNCTIONALITY
@@ -2672,42 +1159,40 @@
2672 1159 element.addEventListener(eventType, handler);
2673 1160 }
2674 1161 }
2675 1162
2676 - function showActivePdf(filename, botId) {
2677 - botId = botId || 'default';
2678 - const container = getElementDOM(botId, 'active-pdf-container');
2679 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2680 -
1163 + function showActivePdf(filename) {
1164 + const container = document.getElementById('active-pdf-container');
1165 + const nameElement = document.getElementById('active-pdf-name');
1166 +
2681 1167 if (!container || !nameElement) {
1168 + //console.error('PDF container elements not found');
2682 1169 return;
2683 1170 }
2684 -
1171 +
2685 1172 nameElement.textContent = filename;
2686 1173 container.style.display = 'flex';
2687 1174 }
2688 -
2689 - function showActiveWord(filename, botId) {
2690 - botId = botId || 'default';
2691 - const container = getElementDOM(botId, 'active-word-container');
2692 - const nameElement = getElementDOM(botId, 'active-word-name');
2693 -
1175 +
1176 + function showActiveWord(filename) {
1177 + const container = document.getElementById('active-word-container');
1178 + const nameElement = document.getElementById('active-word-name');
1179 +
2694 1180 if (!container || !nameElement) {
1181 + //console.error('Word document container elements not found');
2695 1182 return;
2696 1183 }
2697 -
1184 +
2698 1185 nameElement.textContent = filename;
2699 1186 container.style.display = 'flex';
2700 1187 }
2701 -
2702 - function removeActivePdf(botId) {
2703 - botId = botId || 'default';
2704 - var instance = MxChatInstances.get(botId);
2705 - const container = getElementDOM(botId, 'active-pdf-container');
2706 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2707 -
2708 - if (!container || !nameElement || !instance.activePdfFile) return;
2709 -
1188 +
1189 + function removeActivePdf() {
1190 + const container = document.getElementById('active-pdf-container');
1191 + const nameElement = document.getElementById('active-pdf-name');
1192 +
1193 + if (!container || !nameElement || !activePdfFile) return;
1194 +
2710 1195 fetch(mxchatChat.ajax_url, {
2711 1196 method: 'POST',
2712 1197 headers: {
2713 1198 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2713,9 +1198,9 @@
2713 1198 'Content-Type': 'application/x-www-form-urlencoded',
2714 1199 },
2715 1200 body: new URLSearchParams({
2716 1201 'action': 'mxchat_remove_pdf',
2717 - 'session_id': getChatSession(botId),
1202 + 'session_id': sessionId,
2718 1203 'nonce': mxchatChat.nonce
2719 1204 })
2720 1205 })
2721 1206 .then(response => response.json())
@@ -2727,12 +1212,12 @@
2727 1212 appendMessage('bot', 'PDF removed.');
2728 1213 }
2729 1214 })
2730 1215 .catch(error => {
2731 - // Error removing PDF - silently continue
1216 + //console.error('Error removing PDF:', error);
2732 1217 });
2733 1218 }
2734 -
1219 +
2735 1220 function removeActiveWord() {
2736 1221 const container = document.getElementById('active-word-container');
2737 1222 const nameElement = document.getElementById('active-word-name');
2738 1223
@@ -2758,53 +1243,56 @@
2758 1243 appendMessage('bot', 'Word document removed.');
2759 1244 }
2760 1245 })
2761 1246 .catch(error => {
2762 - // Error removing Word document - silently continue
1247 + //console.error('Error removing Word document:', error);
2763 1248 });
2764 1249 }
2765 -
1250 +
2766 1251 // ====================================
2767 1252 // CONSENT & COMPLIANCE (GDPR)
2768 1253 // ====================================
2769 -
2770 - function initializeChatVisibility(botId) {
2771 - botId = botId || 'default';
2772 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2773 - mxchatChat.complianz_toggle === '1' ||
1254 +
1255 + function initializeChatVisibility() {
1256 + //console.log('Initializing chat visibility');
1257 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1258 + mxchatChat.complianz_toggle === '1' ||
2774 1259 mxchatChat.complianz_toggle === 1;
2775 -
1260 +
2776 1261 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2777 1262 // Initial check
2778 - checkConsentAndShowChat(botId);
2779 -
1263 + checkConsentAndShowChat();
1264 +
2780 1265 // Listen for consent changes
2781 1266 $(document).on('cmplz_status_change', function(event) {
2782 - checkConsentAndShowChat(botId);
1267 + //console.log('Status change detected');
1268 + checkConsentAndShowChat();
2783 1269 });
2784 1270 } else {
2785 1271 // If Complianz is not enabled, always show
2786 - getElement(botId, 'floating-chatbot-button')
1272 + $('#floating-chatbot-button')
2787 1273 .css('display', 'flex')
2788 1274 .removeClass('hidden no-consent')
2789 1275 .fadeTo(500, 1);
2790 -
1276 +
2791 1277 // Also check pre-chat message when Complianz is not enabled
2792 - checkPreChatDismissal(botId);
1278 + checkPreChatDismissal();
2793 1279 }
2794 1280 }
2795 1281
2796 -
2797 - function checkConsentAndShowChat(botId) {
2798 - botId = botId || 'default';
1282 +
1283 + function checkConsentAndShowChat() {
2799 1284 var consentStatus = cmplz_has_consent('marketing');
2800 1285 var consentType = complianz.consenttype;
2801 -
2802 - let $widget = getElement(botId, 'floating-chatbot-button');
2803 - let $chatbot = getElement(botId, 'floating-chatbot');
2804 - let $preChat = getElement(botId, 'pre-chat-message');
2805 -
1286 +
1287 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1288 +
1289 + let $widget = $('#floating-chatbot-button');
1290 + let $chatbot = $('#floating-chatbot');
1291 + let $preChat = $('#pre-chat-message');
1292 +
2806 1293 if (consentStatus === true) {
1294 + //console.log('Consent granted - showing widget');
2807 1295 $widget
2808 1296 .removeClass('no-consent')
2809 1297 .css('display', 'flex')
2810 1298 .removeClass('hidden')
@@ -2809,12 +1297,13 @@
2809 1297 .css('display', 'flex')
2810 1298 .removeClass('hidden')
2811 1299 .fadeTo(500, 1);
2812 1300 $chatbot.removeClass('no-consent');
2813 -
1301 +
2814 1302 // Show pre-chat message if not dismissed
2815 - checkPreChatDismissal(botId);
1303 + checkPreChatDismissal();
2816 1304 } else {
1305 + //console.log('No consent - hiding widget');
2817 1306 $widget
2818 1307 .addClass('no-consent')
2819 1308 .fadeTo(500, 0, function() {
2820 1309 $(this)
@@ -2821,9 +1310,9 @@
2821 1310 .css('display', 'none')
2822 1311 .addClass('hidden');
2823 1312 });
2824 1313 $chatbot.addClass('no-consent');
2825 -
1314 +
2826 1315 // Hide pre-chat message when no consent
2827 1316 $preChat.hide();
2828 1317 }
2829 1318 }
@@ -2831,38 +1320,46 @@
2831 1320
2832 1321 // ====================================
2833 1322 // PRE-CHAT MESSAGE HANDLING
2834 1323 // ====================================
2835 -
2836 - function checkPreChatDismissal(botId) {
2837 - botId = botId || 'default';
2838 - try {
2839 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2840 - if (dismissedAt) {
2841 - // Re-show after 24 hours
2842 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2843 - if (elapsed < 86400000) {
2844 - getElement(botId, 'pre-chat-message').hide();
2845 - return;
1324 +
1325 + function checkPreChatDismissal() {
1326 + $.ajax({
1327 + url: mxchatChat.ajax_url,
1328 + type: 'POST',
1329 + data: {
1330 + action: 'mxchat_check_pre_chat_message_status',
1331 + _ajax_nonce: mxchatChat.nonce
1332 + },
1333 + success: function(response) {
1334 + if (response.success && !response.data.dismissed) {
1335 + $('#pre-chat-message').fadeIn(250);
1336 + } else {
1337 + $('#pre-chat-message').hide();
2846 1338 }
2847 - // Expired — clear and show again
2848 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1339 + },
1340 + error: function() {
1341 + //console.error('Failed to check pre-chat message dismissal status.');
2849 1342 }
2850 - getElement(botId, 'pre-chat-message').fadeIn(250);
2851 - } catch (e) {
2852 - // localStorage unavailable — show the message
2853 - getElement(botId, 'pre-chat-message').fadeIn(250);
2854 - }
1343 + });
2855 1344 }
2856 -
2857 - function handlePreChatDismissal(botId) {
2858 - botId = botId || 'default';
2859 - getElement(botId, 'pre-chat-message').fadeOut(200);
2860 - try {
2861 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2862 - } catch (e) {
2863 - // localStorage unavailable — dismissal won't persist
2864 - }
1345 +
1346 + function handlePreChatDismissal() {
1347 + $('#pre-chat-message').fadeOut(200);
1348 + $.ajax({
1349 + url: mxchatChat.ajax_url,
1350 + type: 'POST',
1351 + data: {
1352 + action: 'mxchat_dismiss_pre_chat_message',
1353 + _ajax_nonce: mxchatChat.nonce
1354 + },
1355 + success: function() {
1356 + $('#pre-chat-message').hide();
1357 + },
1358 + error: function() {
1359 + //console.error('Failed to dismiss pre-chat message.');
1360 + }
1361 + });
2865 1362 }
2866 1363
2867 1364
2868 1365 // ====================================
@@ -2886,106 +1383,81 @@
2886 1383 // ====================================
2887 1384 // EVENT HANDLERS & INITIALIZATION
2888 1385 // ====================================
2889 1386
2890 -$(document).on('click', '.mxchat-popular-question', function () {
2891 - var question = $(this).text();
2892 - var botId = getBotIdFromElement(this);
1387 + // Popular questions click handler
1388 + $('.mxchat-popular-question').on('click', function () {
1389 + var question = $(this).text(); // Get the text of the clicked question
2893 1390
2894 - // Append the question as if the user typed it
2895 - appendMessage("user", question, '', [], false, botId);
1391 + // Append the question as if the user typed it
1392 + appendMessage("user", question);
2896 1393
2897 - // Only collapse if there are questions
2898 - if (hasQuickQuestions(botId)) {
2899 - collapseQuickQuestions(botId);
2900 - }
2901 -
2902 - // Send the question to the server
2903 - sendMessageToChatbot(question, botId);
2904 -});
2905 -
2906 -$(document).on('click', '.questions-toggle-btn', function(e) {
2907 - e.preventDefault();
2908 - e.stopPropagation();
2909 - var botId = getBotIdFromElement(this);
2910 - expandQuickQuestions(botId);
2911 -});
2912 -
2913 -$(document).on('click', '.questions-collapse-btn', function(e) {
2914 - e.preventDefault();
2915 - e.stopPropagation();
2916 - var botId = getBotIdFromElement(this);
2917 - collapseQuickQuestions(botId);
2918 -});
1394 + // Send the question to the server (backend)
1395 + sendMessageToChatbot(question);
1396 + });
2919 1397
2920 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2921 - $(document).on('click', '.floating-chatbot-button', function() {
2922 - var botId = getBotIdFromElement(this);
2923 - var $chatbot = getElement(botId, 'floating-chatbot');
2924 - var $badge = getElement(botId, 'chat-notification-badge');
2925 - var $preChat = getElement(botId, 'pre-chat-message');
2926 -
2927 - if ($chatbot.hasClass('hidden')) {
2928 - $chatbot.removeClass('hidden').addClass('visible');
1398 + // Pre-chat message dismissal handlers
1399 + $(document).on('click', '.close-pre-chat-message', function(e) {
1400 + e.stopPropagation();
1401 + handlePreChatDismissal();
1402 + });
1403 +
1404 + // Chatbot visibility toggle handlers
1405 + $(document).on('click', '#floating-chatbot-button', function() {
1406 + var chatbot = $('#floating-chatbot');
1407 + if (chatbot.hasClass('hidden')) {
1408 + chatbot.removeClass('hidden').addClass('visible');
2929 1409 $(this).addClass('hidden');
2930 - $badge.hide(); // Hide notification when opening chat
1410 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2931 1411 disableScroll();
2932 - $preChat.fadeOut(250);
2933 -
2934 - // Load chat history for returning visitors (persistence)
2935 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2936 - if (chatPersistenceEnabled) {
2937 - MxChatInstances.ensureSession(botId);
2938 - }
2939 -
2940 - // Deferred email check — only on first widget open
2941 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2942 - var instance = MxChatInstances.get(botId);
2943 - if (emailBlocker && !instance.emailCheckDone) {
2944 - instance.emailCheckDone = true;
2945 - resolveEmailState(botId);
2946 - } else if (!emailBlocker) {
2947 - // No email collection — still route through showChatContainerForBot
2948 - // so the loader is shown while chat history loads
2949 - showChatContainerForBot(botId);
2950 - }
1412 + $('#pre-chat-message').fadeOut(250);
2951 1413 } else {
2952 - $chatbot.removeClass('visible').addClass('hidden');
1414 + chatbot.removeClass('visible').addClass('hidden');
2953 1415 $(this).removeClass('hidden');
2954 1416 enableScroll();
2955 - checkPreChatDismissal(botId);
1417 + checkPreChatDismissal();
2956 1418 }
2957 1419 });
2958 -
2959 - // Allow clicking anywhere on the title bar to close the chatbot
2960 - $(document).on('click', '.chatbot-top-bar', function() {
2961 - var botId = getBotIdFromElement(this);
2962 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2963 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
1420 +
1421 + $(document).on('click', '#exit-chat-button', function() {
1422 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1423 + $('#floating-chatbot-button').removeClass('hidden');
2964 1424 enableScroll();
2965 1425 });
2966 -
1426 +
2967 1427 $(document).on('click', '.close-pre-chat-message', function(e) {
2968 1428 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2969 - var botId = getBotIdFromElement(this);
2970 - handlePreChatDismissal(botId);
1429 + $('#pre-chat-message').fadeOut(200, function() {
1430 + $(this).remove();
1431 + });
2971 1432 });
2972 -
2973 -
2974 - // PDF upload button handlers - use class selector
2975 - $(document).on('click', '.pdf-upload-btn', function() {
2976 - var botId = getBotIdFromElement(this);
2977 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2978 - if (pdfInput) pdfInput.click();
1433 +
1434 + // Add to Cart button handler
1435 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1436 + var productId = $(this).data('product-id');
1437 +
1438 + // Get the button text instead of hardcoded "add to cart"
1439 + var buttonText = $(this).text() || "add to cart";
1440 +
1441 + // Add a special prefix to indicate this is from button
1442 + appendMessage("user", buttonText);
1443 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
2979 1444 });
2980 1445
2981 - // Word upload button handlers - use class selector
2982 - $(document).on('click', '.word-upload-btn', function() {
2983 - var botId = getBotIdFromElement(this);
2984 - var wordInput = getElementDOM(botId, 'word-upload');
2985 - if (wordInput) wordInput.click();
2986 - });
1446 + // PDF upload button handlers
1447 + if (document.getElementById('pdf-upload-btn')) {
1448 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1449 + document.getElementById('pdf-upload').click();
1450 + });
1451 + }
2987 1452
1453 + // Word upload button handlers
1454 + if (document.getElementById('word-upload-btn')) {
1455 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1456 + document.getElementById('word-upload').click();
1457 + });
1458 + }
1459 +
2988 1460 // PDF file input change handler
2989 1461 addSafeEventListener('pdf-upload', 'change', async function(e) {
2990 1462 const file = e.target.files[0];
2991 1463
@@ -2994,13 +1466,15 @@
2994 1466 return;
2995 1467 }
2996 1468
2997 1469 if (!sessionId) {
1470 + //console.error('No session ID found');
2998 1471 alert('Error: No session ID found');
2999 1472 return;
3000 1473 }
3001 -
1474 +
3002 1475 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1476 + //console.error('mxchatChat not properly configured:', mxchatChat);
3003 1477 alert('Error: Ajax configuration missing');
3004 1478 return;
3005 1479 }
3006 1480
@@ -3009,10 +1483,8 @@
3009 1483 const sendBtn = document.getElementById('send-button');
3010 1484 const originalBtnContent = uploadBtn.innerHTML;
3011 1485
3012 1486 try {
3013 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3014 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3015 1487 const formData = new FormData();
3016 1488 formData.append('action', 'mxchat_upload_pdf');
3017 1489 formData.append('pdf_file', file);
3018 1490 formData.append('session_id', sessionId);
@@ -3033,12 +1505,12 @@
3033 1505
3034 1506 if (data.success) {
3035 1507 // Hide popular questions if they exist
3036 1508 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3037 - if (hasQuickQuestions()) {
3038 - collapseQuickQuestions();
1509 + if (popularQuestionsContainer) {
1510 + popularQuestionsContainer.style.display = 'none';
3039 1511 }
3040 -
1512 +
3041 1513 // Show the active PDF name
3042 1514 showActivePdf(data.data.filename);
3043 1515
3044 1516 appendMessage('bot', data.data.message);
@@ -3044,11 +1516,13 @@
3044 1516 appendMessage('bot', data.data.message);
3045 1517 scrollToBottom();
3046 1518 activePdfFile = data.data.filename;
3047 1519 } else {
1520 + //console.error('Upload failed:', data.data);
3048 1521 alert('Failed to upload PDF. Please try again.');
3049 1522 }
3050 1523 } catch (error) {
1524 + //console.error('Upload error:', error);
3051 1525 alert('Error uploading file. Please try again.');
3052 1526 } finally {
3053 1527 uploadBtn.disabled = false;
3054 1528 sendBtn.disabled = false;
@@ -3066,12 +1540,13 @@
3066 1540 return;
3067 1541 }
3068 1542
3069 1543 if (!sessionId) {
1544 + //console.error('No session ID found');
3070 1545 alert('Error: No session ID found');
3071 1546 return;
3072 1547 }
3073 -
1548 +
3074 1549 // Disable buttons and show loading state
3075 1550 const uploadBtn = document.getElementById('word-upload-btn');
3076 1551 const sendBtn = document.getElementById('send-button');
3077 1552 const originalBtnContent = uploadBtn.innerHTML;
@@ -3076,10 +1551,8 @@
3076 1551 const sendBtn = document.getElementById('send-button');
3077 1552 const originalBtnContent = uploadBtn.innerHTML;
3078 1553
3079 1554 try {
3080 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3081 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3082 1555 const formData = new FormData();
3083 1556 formData.append('action', 'mxchat_upload_word');
3084 1557 formData.append('word_file', file);
3085 1558 formData.append('session_id', sessionId);
@@ -3100,10 +1573,10 @@
3100 1573
3101 1574 if (data.success) {
3102 1575 // Hide popular questions if they exist
3103 1576 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3104 - if (hasQuickQuestions()) {
3105 - collapseQuickQuestions();
1577 + if (popularQuestionsContainer) {
1578 + popularQuestionsContainer.style.display = 'none';
3106 1579 }
3107 1580
3108 1581 // Show the active Word document name
3109 1582 showActiveWord(data.data.filename);
@@ -3111,11 +1584,13 @@
3111 1584 appendMessage('bot', data.data.message);
3112 1585 scrollToBottom();
3113 1586 activeWordFile = data.data.filename;
3114 1587 } else {
1588 + //console.error('Upload failed:', data.data);
3115 1589 alert('Failed to upload Word document. Please try again.');
3116 1590 }
3117 1591 } catch (error) {
1592 + //console.error('Upload error:', error);
3118 1593 alert('Error uploading file. Please try again.');
3119 1594 } finally {
3120 1595 uploadBtn.disabled = false;
3121 1596 sendBtn.disabled = false;
@@ -3172,640 +1647,164 @@
3172 1647 });
3173 1648 });
3174 1649
3175 1650
3176 -// ====================================
3177 -// INIT LOADER & CHAT CONTAINER HELPERS
3178 -// ====================================
3179 -// These must be outside the email collection block so they're always available
3180 -// (used by persistence loading even when email collection is off)
3181 -
3182 -function showInitLoader(botId) {
3183 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3184 - if (loader) loader.style.display = 'flex';
3185 -}
3186 -
3187 -function hideInitLoader(botId) {
3188 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3189 - if (loader) loader.style.display = 'none';
3190 -}
3191 -
3192 -function showEmailFormForBot(botId) {
3193 - hideInitLoader(botId);
3194 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3195 - var chatContainer = getElementDOM(botId, 'chat-container');
3196 - if (emailBlocker) emailBlocker.style.display = 'flex';
3197 - if (chatContainer) chatContainer.style.display = 'none';
3198 -}
3199 -
3200 -function showChatContainerForBot(botId) {
3201 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3202 - var chatContainer = getElementDOM(botId, 'chat-container');
3203 - if (emailBlocker) emailBlocker.style.display = 'none';
3204 -
3205 - var instance = MxChatInstances.get(botId);
3206 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3207 -
3208 - // If persistence is on and history hasn't loaded yet, show loader
3209 - // while history loads to prevent flash of empty chat
3210 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3211 - if (chatContainer) chatContainer.style.display = 'none';
3212 - showInitLoader(botId);
3213 - loadChatHistory(botId, function() {
3214 - hideInitLoader(botId);
3215 - if (chatContainer) chatContainer.style.display = 'flex';
3216 - scrollToBottom(botId, true);
3217 - });
3218 - } else {
3219 - hideInitLoader(botId);
3220 - if (chatContainer) chatContainer.style.display = 'flex';
3221 - if (typeof loadChatHistory === 'function') {
3222 - loadChatHistory(botId);
3223 - }
3224 - }
3225 -}
3226 -
3227 -// ====================================
3228 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3229 -// ====================================
3230 -// Only run email collection setup if it's enabled
3231 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3232 -
3233 - // Track submitting state per bot
3234 - const emailSubmittingState = {};
3235 -
3236 - // Add CSS animations for email form (once globally)
3237 - if (!document.getElementById('email-error-styles')) {
3238 - const style = document.createElement('style');
3239 - style.id = 'email-error-styles';
3240 - style.textContent = `
3241 - @keyframes fadeInError {
3242 - from { opacity: 0; transform: translateY(-5px); }
3243 - to { opacity: 1; transform: translateY(0); }
3244 - }
3245 - .email-input-shake {
3246 - animation: shake 0.5s ease-in-out;
3247 - }
3248 - @keyframes shake {
3249 - 0%, 100% { transform: translateX(0); }
3250 - 25% { transform: translateX(-5px); }
3251 - 75% { transform: translateX(5px); }
3252 - }
3253 - @keyframes spin {
3254 - from { transform: rotate(0deg); }
3255 - to { transform: rotate(360deg); }
3256 - }
3257 - .email-spinner {
3258 - display: inline-block;
3259 - vertical-align: middle;
3260 - }
3261 - `;
3262 - document.head.appendChild(style);
3263 - }
3264 -
3265 - function isValidEmailAddress(email) {
3266 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3267 - return emailRegex.test(email.trim()) && email.length <= 254;
3268 - }
3269 -
3270 - function isValidNameInput(name) {
3271 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3272 - }
3273 -
3274 - /**
3275 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3276 - * @param {string} botId - The bot instance ID
3277 - * @param {string} visitorName - The visitor's name to insert
3278 - */
3279 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3280 - var chatBox = getElementDOM(botId, 'chat-box');
3281 - if (!chatBox) return;
3282 -
3283 - // Find the first bot message (intro message)
3284 - var introMessage = chatBox.querySelector('.bot-message');
3285 - if (!introMessage) return;
3286 -
3287 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3288 - if (!messageContent) return;
3289 -
3290 - var html = messageContent.innerHTML;
3291 -
3292 - // Replace {visitor_name} placeholder (case-insensitive)
3293 - if (visitorName && visitorName.trim()) {
3294 - // Escape HTML to prevent XSS
3295 - var safeName = $('<div>').text(visitorName.trim()).html();
3296 - html = html.replace(/\{visitor_name\}/gi, safeName);
3297 - } else {
3298 - // Remove placeholder and clean up spacing if no name provided
3299 - html = html.replace(/\{visitor_name\}/gi, '');
3300 - // Clean up any double spaces that might result
3301 - html = html.replace(/\s{2,}/g, ' ').trim();
3302 - }
3303 -
3304 - messageContent.innerHTML = html;
3305 - }
3306 -
3307 - function setEmailSubmissionState(botId, loading) {
3308 - var submitButton = getElementDOM(botId, 'email-submit-button');
3309 - var emailInput = getElementDOM(botId, 'user-email');
3310 - var nameInput = getElementDOM(botId, 'user-name');
3311 -
3312 - if (loading) {
3313 - emailSubmittingState[botId] = true;
3314 - if (submitButton) submitButton.disabled = true;
3315 - if (emailInput) emailInput.disabled = true;
3316 - if (nameInput) nameInput.disabled = true;
3317 -
3318 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3319 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3320 - const originalText = submitButton.textContent;
3321 - submitButton.innerHTML = `
3322 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3323 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3324 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3325 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3326 - </circle>
3327 - </svg>
3328 - ${originalText}
3329 - `;
3330 - submitButton.style.opacity = '0.8';
3331 - }
3332 - } else {
3333 - emailSubmittingState[botId] = false;
3334 - if (submitButton) submitButton.disabled = false;
3335 - if (emailInput) emailInput.disabled = false;
3336 - if (nameInput) nameInput.disabled = false;
3337 -
3338 - if (submitButton) {
3339 - const originalHtml = submitButton.getAttribute('data-original-html');
3340 - if (originalHtml) {
3341 - submitButton.innerHTML = originalHtml;
3342 - }
3343 - submitButton.style.opacity = '1';
3344 - }
3345 - }
3346 - }
3347 -
3348 - function showEmailError(botId, message) {
3349 - clearEmailError(botId);
3350 -
3351 - var emailForm = getElementDOM(botId, 'email-collection-form');
3352 - if (!emailForm) return;
3353 -
3354 - const errorDiv = document.createElement('div');
3355 - errorDiv.className = 'email-error';
3356 - errorDiv.style.cssText = `
3357 - color: #e74c3c;
3358 - font-size: 12px;
3359 - margin-top: 8px;
3360 - padding: 4px 0;
3361 - animation: fadeInError 0.3s ease;
3362 - `;
3363 - errorDiv.textContent = message;
3364 - emailForm.appendChild(errorDiv);
3365 -
3366 - // Add shake animation to inputs
3367 - var emailInput = getElementDOM(botId, 'user-email');
3368 - var nameInput = getElementDOM(botId, 'user-name');
3369 -
3370 - if (emailInput) {
3371 - emailInput.classList.add('email-input-shake');
3372 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3373 - }
3374 - if (nameInput) {
3375 - nameInput.classList.add('email-input-shake');
3376 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3377 - }
3378 - }
3379 -
3380 - function clearEmailError(botId) {
3381 - var emailForm = getElementDOM(botId, 'email-collection-form');
3382 - if (emailForm) {
3383 - const existingErrors = emailForm.querySelectorAll('.email-error');
3384 - existingErrors.forEach(error => error.remove());
3385 - }
3386 - }
3387 -
3388 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3389 - function resolveEmailState(botId) {
3390 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3391 - if (mxchatChat.initial_email_state.show_email_form) {
3392 - showEmailFormForBot(botId);
3393 - } else {
3394 - showChatContainerForBot(botId);
3395 - }
3396 - } else {
3397 - checkSessionAndEmailForBot(botId);
3398 - }
3399 - }
3400 -
3401 - function checkSessionAndEmailForBot(botId) {
3402 - const sessionId = MxChatInstances.ensureSession(botId);
3403 -
3404 - // Hide both panels while we check — show loader instead
3405 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3406 - var chatContainer = getElementDOM(botId, 'chat-container');
3407 - if (emailBlocker) emailBlocker.style.display = 'none';
3408 - if (chatContainer) chatContainer.style.display = 'none';
3409 - showInitLoader(botId);
3410 -
3411 - fetch(mxchatChat.ajax_url, {
3412 - method: 'POST',
3413 - headers: {
3414 - 'Content-Type': 'application/x-www-form-urlencoded',
3415 - },
3416 - body: new URLSearchParams({
3417 - action: 'mxchat_check_email_provided',
3418 - session_id: sessionId,
3419 - nonce: mxchatChat.nonce,
1651 + // ====================================
1652 + // EMAIL COLLECTION SETUP
1653 + // ====================================
1654 +
1655 + // Email collection form setup and handlers
1656 + const emailForm = document.getElementById('email-collection-form');
1657 + const emailBlocker = document.getElementById('email-blocker');
1658 + const chatbotWrapper = document.getElementById('chat-container');
1659 +
1660 + if (emailForm && emailBlocker && chatbotWrapper) {
1661 + // Check if email exists for the current session
1662 + function checkSessionAndEmail() {
1663 + const sessionId = getChatSession();
1664 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1665 +
1666 + fetch(mxchatChat.ajax_url, {
1667 + method: 'POST',
1668 + headers: {
1669 + 'Content-Type': 'application/x-www-form-urlencoded',
1670 + },
1671 + body: new URLSearchParams({
1672 + action: 'mxchat_check_email_provided',
1673 + session_id: sessionId,
1674 + nonce: mxchatChat.nonce,
1675 + }),
3420 1676 })
3421 - })
3422 - .then((response) => {
3423 - if (!response.ok) {
3424 - throw new Error(`HTTP error! status: ${response.status}`);
3425 - }
3426 - return response.json();
3427 - })
3428 - .then((data) => {
3429 - if (data.success) {
3430 - if (data.data.logged_in || data.data.email) {
3431 - showChatContainerForBot(botId);
1677 + .then((response) => response.json())
1678 + .then((data) => {
1679 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1680 +
1681 + if (data.success) {
1682 + if (data.data.logged_in) {
1683 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1684 + emailBlocker.style.display = 'none';
1685 + chatbotWrapper.style.display = 'flex';
1686 + } else if (data.data.email) {
1687 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1688 + emailBlocker.style.display = 'none';
1689 + chatbotWrapper.style.display = 'flex';
1690 + } else {
1691 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1692 + emailBlocker.style.display = 'flex';
1693 + chatbotWrapper.style.display = 'none';
1694 + }
3432 1695 } else {
3433 - showEmailFormForBot(botId);
1696 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1697 + emailBlocker.style.display = 'flex';
1698 + chatbotWrapper.style.display = 'none';
3434 1699 }
3435 - } else {
3436 - showEmailFormForBot(botId);
3437 - }
3438 - })
3439 - .catch((error) => {
3440 - showEmailFormForBot(botId);
3441 - });
3442 - }
3443 -
3444 - // Event delegation for email form submission
3445 - $(document).on('submit', '.email-collection-form', function(e) {
3446 - e.preventDefault();
3447 - e.stopPropagation();
3448 -
3449 - var botId = getBotIdFromElement(this);
3450 -
3451 - // Prevent double submission
3452 - if (emailSubmittingState[botId]) {
3453 - return false;
1700 + })
1701 + .catch((error) => {
1702 + // //console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1703 + emailBlocker.style.display = 'flex';
1704 + chatbotWrapper.style.display = 'none';
1705 + });
3454 1706 }
3455 -
3456 - var emailInput = getElementDOM(botId, 'user-email');
3457 - var nameInput = getElementDOM(botId, 'user-name');
3458 - var userEmail = emailInput ? emailInput.value.trim() : '';
3459 - var userName = nameInput ? nameInput.value.trim() : '';
3460 - var sessionId = MxChatInstances.ensureSession(botId);
3461 -
3462 - // Validate email
3463 - if (!userEmail) {
3464 - showEmailError(botId, 'Please enter your email address.');
3465 - return false;
3466 - }
3467 -
3468 - if (!isValidEmailAddress(userEmail)) {
3469 - showEmailError(botId, 'Please enter a valid email address.');
3470 - return false;
3471 - }
3472 -
3473 - // Validate name if field exists and has content
3474 - if (nameInput && userName && !isValidNameInput(userName)) {
3475 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3476 - return false;
3477 - }
3478 -
3479 - clearEmailError(botId);
3480 - setEmailSubmissionState(botId, true);
3481 -
3482 - // Prepare form data
3483 - const formData = new URLSearchParams({
3484 - action: 'mxchat_handle_save_email_and_response',
3485 - email: userEmail,
3486 - session_id: sessionId,
3487 - nonce: mxchatChat.nonce,
3488 - });
3489 -
3490 - if (userName) {
3491 - formData.append('name', userName);
3492 - }
3493 -
3494 - fetch(mxchatChat.ajax_url, {
3495 - method: 'POST',
3496 - headers: {
3497 - 'Content-Type': 'application/x-www-form-urlencoded',
3498 - },
3499 - body: formData
3500 - })
3501 - .then((response) => {
3502 - if (!response.ok) {
3503 - throw new Error(`HTTP error! status: ${response.status}`);
3504 - }
3505 - return response.json();
3506 - })
3507 - .then((data) => {
3508 - setEmailSubmissionState(botId, false);
3509 -
3510 - if (data.success) {
3511 - showChatContainerForBot(botId);
3512 -
3513 - // Replace {visitor_name} placeholder in intro message with actual name
3514 - if (userName) {
3515 - replaceVisitorNamePlaceholder(botId, userName);
3516 - } else {
3517 - // Remove placeholder if no name provided
3518 - replaceVisitorNamePlaceholder(botId, '');
3519 - }
3520 -
3521 - if (data.message && typeof appendMessage === 'function') {
3522 - setTimeout(() => {
3523 - appendMessage('bot', data.message, '', [], false, botId);
3524 - if (typeof scrollToBottom === 'function') {
3525 - scrollToBottom(botId);
1707 +
1708 + // Handle email form submission
1709 + emailForm.addEventListener('submit', function (event) {
1710 + event.preventDefault();
1711 + const userEmail = document.getElementById('user-email').value;
1712 + const sessionId = getChatSession();
1713 +
1714 + if (userEmail) {
1715 + fetch(mxchatChat.ajax_url, {
1716 + method: 'POST',
1717 + headers: {
1718 + 'Content-Type': 'application/x-www-form-urlencoded',
1719 + },
1720 + body: new URLSearchParams({
1721 + action: 'mxchat_handle_save_email_and_response',
1722 + email: userEmail,
1723 + session_id: sessionId,
1724 + nonce: mxchatChat.nonce,
1725 + }),
1726 + })
1727 + .then((response) => response.json())
1728 + .then((data) => {
1729 + //console.log('Backend response:', data);
1730 + if (data.success) {
1731 + //console.log('Email saved successfully:', userEmail);
1732 + emailBlocker.style.display = 'none';
1733 + chatbotWrapper.style.display = 'flex';
1734 +
1735 + // Optionally handle bot response
1736 + if (data.message) {
1737 + appendMessage('bot', data.message);
1738 + scrollToBottom();
3526 1739 }
3527 - }, 100);
3528 - }
3529 - } else {
3530 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1740 + } else {
1741 + //console.error('Error saving email:', data.message || 'Unknown error');
1742 + }
1743 + })
1744 + .catch((error) => {
1745 + //console.error('AJAX error:', error);
1746 + });
3531 1747 }
3532 - })
3533 - .catch((error) => {
3534 - setEmailSubmissionState(botId, false);
3535 - showEmailError(botId, 'An error occurred. Please try again.');
3536 1748 });
1749 +
1750 + // Check session and email status on page load
1751 + checkSessionAndEmail();
1752 + } else if (mxchatChat.email_collection_enabled) {
1753 + // Only show error if email collection is enabled but elements are missing
1754 + //console.error('Essential elements for email handling are missing.');
1755 + }
3537 1756
3538 - return false;
3539 - });
3540 -
3541 - // Real-time email validation using event delegation
3542 - $(document).on('input', '.mxchat-email-input', function() {
3543 - var botId = getBotIdFromElement(this);
3544 - var $input = $(this);
3545 -
3546 - // Clear previous timeout
3547 - clearTimeout($input.data('validationTimeout'));
3548 -
3549 - // Debounce validation
3550 - var timeout = setTimeout(() => {
3551 - var email = this.value.trim();
3552 - clearEmailError(botId);
3553 -
3554 - if (email && !isValidEmailAddress(email)) {
3555 - showEmailError(botId, 'Please enter a valid email address.');
3556 - }
3557 - }, 500);
3558 -
3559 - $input.data('validationTimeout', timeout);
3560 - });
3561 -
3562 - // Handle Enter key in email input
3563 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3564 - if (e.key === 'Enter') {
3565 - e.preventDefault();
3566 - var botId = getBotIdFromElement(this);
3567 - if (!emailSubmittingState[botId]) {
3568 - $(this).closest('.email-collection-form').submit();
3569 - }
3570 - }
3571 - });
3572 -
3573 - // Handle Enter key in name input
3574 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3575 - if (e.key === 'Enter') {
3576 - e.preventDefault();
3577 - var botId = getBotIdFromElement(this);
3578 - if (!emailSubmittingState[botId]) {
3579 - $(this).closest('.email-collection-form').submit();
3580 - }
3581 - }
3582 - });
3583 -
3584 - // Initialize email check for all bot instances
3585 - // For floating bots: defer until widget is opened (zero passive AJAX)
3586 - // For embedded bots: check immediately since the form is visible
3587 - $('.mxchat-chatbot-wrapper').each(function() {
3588 - var botId = $(this).data('bot-id') || 'default';
3589 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3590 -
3591 - if (emailBlocker) {
3592 - if (isEmbeddedBot(botId)) {
3593 - // Embedded bots are always visible — check now
3594 - resolveEmailState(botId);
3595 - }
3596 - // Floating bots: handled in the widget open handler
3597 - } else if (isEmbeddedBot(botId)) {
3598 - // Embedded bot, no email collection — load history with loader
3599 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3600 - if (chatPersistenceEnabled) {
3601 - MxChatInstances.ensureSession(botId);
3602 - showChatContainerForBot(botId);
3603 - }
3604 - }
3605 - });
3606 -}
3607 -
3608 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3609 - $(document).on('click', '.pre-chat-message', function() {
3610 - var botId = getBotIdFromElement(this);
3611 - var $chatbot = getElement(botId, 'floating-chatbot');
3612 - if ($chatbot.hasClass('hidden')) {
3613 - $chatbot.removeClass('hidden').addClass('visible');
3614 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3615 - handlePreChatDismissal(botId);
1757 + // Open chatbot when pre-chat message is clicked
1758 + $(document).on('click', '#pre-chat-message', function() {
1759 + var chatbot = $('#floating-chatbot');
1760 + if (chatbot.hasClass('hidden')) {
1761 + chatbot.removeClass('hidden').addClass('visible');
1762 + $('#floating-chatbot-button').addClass('hidden');
1763 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3616 1764 disableScroll(); // Disable scroll when chatbot opens
3617 -
3618 - // Load chat history for returning visitors (persistence)
3619 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3620 - if (chatPersistenceEnabled) {
3621 - MxChatInstances.ensureSession(botId);
3622 - }
3623 -
3624 - // Deferred email check — only on first widget open
3625 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3626 - var instance = MxChatInstances.get(botId);
3627 - if (emailBlocker && !instance.emailCheckDone) {
3628 - instance.emailCheckDone = true;
3629 - resolveEmailState(botId);
3630 - } else if (!emailBlocker) {
3631 - showChatContainerForBot(botId);
3632 - }
3633 1765 }
3634 1766 });
3635 1767
3636 - // Legacy duplicate close handler removed — handled by single event delegation above
1768 + var closeButton = document.querySelector('.close-pre-chat-message');
1769 + if (closeButton) {
1770 + closeButton.addEventListener('click', function() {
1771 + $('#pre-chat-message').fadeOut(200); // Hide the message
3637 1772
3638 -
3639 -function hasQuickQuestions(botId) {
3640 - botId = botId || 'default';
3641 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3642 - if (!questionsContainer) return false;
3643 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3644 - return questionButtons.length > 0;
3645 -}
3646 -
3647 -/**
3648 - * Check if a bot is embedded (not floating)
3649 - * Embedded bots don't have a .floating-chatbot wrapper
3650 - */
3651 -function isEmbeddedBot(botId) {
3652 - botId = botId || 'default';
3653 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3654 - return !floatingWrapper;
3655 -}
3656 -
3657 -function collapseQuickQuestions(botId) {
3658 - botId = botId || 'default';
3659 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3660 - if (questionsContainer && hasQuickQuestions(botId)) {
3661 - questionsContainer.classList.add('collapsed');
3662 - questionsContainer.classList.add('has-been-collapsed');
3663 - try {
3664 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3665 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3666 - } catch (e) {
3667 - // Ignore if sessionStorage is not available
3668 - }
3669 - }
3670 -}
3671 -
3672 -function expandQuickQuestions(botId) {
3673 - botId = botId || 'default';
3674 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3675 - if (questionsContainer && hasQuickQuestions(botId)) {
3676 - questionsContainer.classList.remove('collapsed');
3677 - try {
3678 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3679 - } catch (e) {
3680 - // Ignore if sessionStorage is not available
3681 - }
3682 - }
3683 -}
3684 -
3685 -function checkQuickQuestionsState(botId) {
3686 - botId = botId || 'default';
3687 - if (!hasQuickQuestions(botId)) {
3688 - return; // Don't do anything if no questions exist
3689 - }
3690 -
3691 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3692 - if (isEmbeddedBot(botId)) {
3693 - return;
3694 - }
3695 -
3696 - try {
3697 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3698 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3699 -
3700 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3701 - if (questionsContainer) {
3702 - if (hasBeenCollapsed === 'true') {
3703 - questionsContainer.classList.add('has-been-collapsed');
3704 - }
3705 - if (isCollapsed === 'true') {
3706 - questionsContainer.classList.add('collapsed');
3707 - }
3708 - }
3709 - } catch (e) {
3710 - // Ignore if sessionStorage is not available
3711 - }
3712 -}
3713 -
3714 -// Global delegation for dynamically added links as fallback
3715 -// Use class selector for multi-instance support
3716 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3717 - const $link = $(this);
3718 - const messageDiv = $link.closest('.bot-message, .agent-message');
3719 -
3720 - // Only process bot/agent message links
3721 - if (messageDiv.length > 0) {
3722 - const originalHref = $link.attr('href');
3723 -
3724 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3725 - e.preventDefault();
3726 - e.stopPropagation();
3727 -
3728 - // Mark as tracked
3729 - $link.attr('data-tracked', 'true');
3730 -
3731 - // Get bot ID from the chat box context
3732 - var botId = getBotIdFromElement(this);
3733 -
3734 - // Get message context from the message div
3735 - const messageText = messageDiv.text().substring(0, 200);
3736 -
1773 + // Send an AJAX request to set the transient flag for 24 hours
3737 1774 $.ajax({
3738 1775 url: mxchatChat.ajax_url,
3739 1776 type: 'POST',
3740 1777 data: {
3741 - action: 'mxchat_track_url_click',
3742 - session_id: getChatSession(botId),
3743 - url: originalHref,
3744 - message_context: messageText,
3745 - nonce: mxchatChat.nonce
1778 + action: 'mxchat_dismiss_pre_chat_message',
1779 + _ajax_nonce: mxchatChat.nonce
3746 1780 },
3747 - complete: function() {
3748 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3749 - window.open(originalHref, '_blank');
3750 - } else {
3751 - window.location.href = originalHref;
3752 - }
1781 + success: function() {
1782 + //console.log('Pre-chat message dismissed for 24 hours.');
1783 +
1784 + // Ensure the message is hidden after dismissal
1785 + $('#pre-chat-message').hide();
1786 + },
1787 + error: function() {
1788 + ////console.error('Failed to dismiss pre-chat message.');
3753 1789 }
3754 1790 });
3755 -
3756 - return false;
3757 - }
1791 + });
3758 1792 }
3759 -});
3760 -
3761 1793 // ====================================
3762 1794 // MAIN INITIALIZATION
3763 1795 // ====================================
3764 -
3765 - // Initialize all chatbot instances on the page
3766 - initializeAllInstances();
3767 -
3768 - // Legacy initialization for single bot compatibility
3769 - $('.floating-chatbot.hidden').each(function() {
3770 - var botId = getBotIdFromElement(this);
3771 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3772 - });
3773 -
1796 +
1797 + if ($('#floating-chatbot').hasClass('hidden')) {
1798 + $('#floating-chatbot-button').removeClass('hidden');
1799 + }
3774 1800 // Initialize when document is ready
3775 1801 setFullHeight();
1802 + initializeChatVisibility();
1803 + loadChatHistory();
3776 1804
3777 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3778 - // until the user's first interaction via MxChatInstances.ensureSession()
3779 -
3780 - // Initialize chat visibility for all instances
3781 - $('.mxchat-chatbot-wrapper').each(function() {
3782 - var botId = $(this).data('bot-id') || 'default';
3783 - initializeChatVisibility(botId);
3784 - });
3785 -
3786 - // Make functions globally available for add-ons
3787 - window.hasQuickQuestions = hasQuickQuestions;
3788 - window.collapseQuickQuestions = collapseQuickQuestions;
3789 - window.appendMessage = appendMessage;
3790 - window.appendThinkingMessage = appendThinkingMessage;
3791 - window.scrollToBottom = scrollToBottom;
3792 - window.scrollElementToTop = scrollElementToTop;
3793 - window.replaceLastMessage = replaceLastMessage;
3794 - window.callMxChat = callMxChat;
3795 - window.callMxChatStream = callMxChatStream;
3796 - window.shouldUseStreaming = shouldUseStreaming;
3797 - window.getChatSession = getChatSession;
3798 - window.getPageContext = getPageContext;
3799 - window.updateStreamingMessage = updateStreamingMessage;
3800 - window.MxChatInstances = MxChatInstances;
3801 - window.getElement = getElement;
3802 - window.getElementDOM = getElementDOM;
3803 - window.getBotIdFromElement = getBotIdFromElement;
3804 -
3805 1805 }); // End of jQuery ready
3806 1806
3807 -
3808 1807 // ====================================
3809 1808 // GLOBAL EVENT LISTENERS (Outside jQuery)
3810 1809 // ====================================
3811 1810
@@ -3830,264 +1829,4 @@
3830 1829 });
3831 1830 }
3832 1831 }
3833 1832 });
3834 -
3835 -// ============================================================================
3836 -// SATISFACTION RATING (v3.2.6)
3837 -// ============================================================================
3838 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3839 -// inactivity following a bot reply. One prompt per session, deduped via
3840 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3841 -// is exactly false (default ON).
3842 -jQuery(function($) {
3843 - if (typeof mxchatChat === 'undefined') return;
3844 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3845 -
3846 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3847 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3848 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3849 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3850 - if (idleSeconds < 5) idleSeconds = 5;
3851 - if (idleSeconds > 600) idleSeconds = 600;
3852 - var IDLE_MS = idleSeconds * 1000;
3853 - var MIN_BOT_REPLIES = 2;
3854 - var ratingState = {};
3855 -
3856 - function getState(botId) {
3857 - if (!ratingState[botId]) {
3858 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3859 - }
3860 - return ratingState[botId];
3861 - }
3862 -
3863 - function getSessionId(botId) {
3864 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3865 - return MxChatInstances.getChatSession(botId);
3866 - }
3867 - return null;
3868 - }
3869 -
3870 - function isAlreadyRated(sessionId) {
3871 - if (!sessionId) return false;
3872 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3873 - }
3874 -
3875 - function markRated(sessionId) {
3876 - if (!sessionId) return;
3877 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3878 - }
3879 -
3880 - function esc(s) {
3881 - return String(s == null ? '' : s)
3882 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3883 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3884 - }
3885 -
3886 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3887 - function ratingSkipInlineColors(botId) {
3888 - if (mxchatChat.skip_inline_colors) return true;
3889 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3890 - return botAssignments.hasOwnProperty(botId);
3891 - }
3892 -
3893 - function botBubbleStyleAttr(botId) {
3894 - if (ratingSkipInlineColors(botId)) return '';
3895 - var bg = mxchatChat.bot_message_bg_color;
3896 - var fg = mxchatChat.bot_message_font_color;
3897 - if (!bg && !fg) return '';
3898 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
3899 - }
3900 -
3901 - function copy(key) {
3902 - var c = mxchatChat.satisfaction_rating_copy || {};
3903 - var d = {
3904 - question: 'Was this helpful?',
3905 - helpful: 'Helpful',
3906 - not_helpful: 'Not helpful',
3907 - dismiss: 'Dismiss',
3908 - thanks: 'Thanks! Anything we should improve? (optional)',
3909 - placeholder: 'Tell us what could be better…',
3910 - send: 'Send',
3911 - skip: 'Skip',
3912 - saved: 'Thanks for the feedback.'
3913 - };
3914 - return c[key] || d[key];
3915 - }
3916 -
3917 - function thumbUpSvg() {
3918 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
3919 - }
3920 - function thumbDownSvg() {
3921 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
3922 - }
3923 -
3924 - function buildPromptHtml(botId) {
3925 - var styleAttr = botBubbleStyleAttr(botId);
3926 - return ''
3927 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3928 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
3929 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
3930 - + '<div class="mxchat-rating-actions">'
3931 - + '<span class="mxchat-rating-buttons">'
3932 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
3933 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
3934 - + '</span>'
3935 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
3936 - + '</div>'
3937 - + '</div>'
3938 - + '</div>';
3939 - }
3940 -
3941 - function buildFeedbackHtml(botId, rating) {
3942 - var styleAttr = botBubbleStyleAttr(botId);
3943 - return ''
3944 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3945 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
3946 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
3947 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
3948 - + '<div class="mxchat-rating-feedback-actions">'
3949 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
3950 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
3951 - + '</div>'
3952 - + '</div>'
3953 - + '</div>';
3954 - }
3955 -
3956 - function buildSavedHtml(botId) {
3957 - var styleAttr = botBubbleStyleAttr(botId);
3958 - return ''
3959 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3960 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
3961 - + '</div>';
3962 - }
3963 -
3964 - function getChatBoxByBotId(botId) {
3965 - var $byId = $('#chat-box-' + botId);
3966 - if ($byId.length) return $byId.first();
3967 - return $('.chat-box').first();
3968 - }
3969 -
3970 - function scrollChatBoxToBottom($chatBox) {
3971 - if (!$chatBox || !$chatBox.length) return;
3972 - $chatBox.scrollTop($chatBox[0].scrollHeight);
3973 - }
3974 -
3975 - function showPrompt(botId) {
3976 - var s = getState(botId);
3977 - if (s.promptShown || s.dismissed) return;
3978 - var sessionId = getSessionId(botId);
3979 - if (!sessionId) return;
3980 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
3981 - var $chatBox = getChatBoxByBotId(botId);
3982 - if (!$chatBox.length) return;
3983 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
3984 - $chatBox.append(buildPromptHtml(botId));
3985 - s.promptShown = true;
3986 - scrollChatBoxToBottom($chatBox);
3987 - }
3988 -
3989 - function submitRating(botId, rating, feedback) {
3990 - var sessionId = getSessionId(botId);
3991 - if (!sessionId) return;
3992 - $.post(mxchatChat.ajax_url, {
3993 - action: 'mxchat_save_rating',
3994 - session_id: sessionId,
3995 - bot_id: botId,
3996 - rating: rating,
3997 - feedback: feedback || ''
3998 - });
3999 - markRated(sessionId);
4000 - }
4001 -
4002 - function onBotReply(botId) {
4003 - var s = getState(botId);
4004 - s.botReplies += 1;
4005 - if (s.promptShown || s.dismissed) return;
4006 - var sessionId = getSessionId(botId);
4007 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4008 - if (s.botReplies < MIN_BOT_REPLIES) return;
4009 - if (s.idleTimer) clearTimeout(s.idleTimer);
4010 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4011 - }
4012 -
4013 - function onUserMessage(botId) {
4014 - var s = getState(botId);
4015 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4016 - }
4017 -
4018 - function botIdFromChatBox(el) {
4019 - var id = el && el.id ? el.id : '';
4020 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4021 - }
4022 -
4023 - function setupObserver(chatBox) {
4024 - var botId = botIdFromChatBox(chatBox);
4025 - try {
4026 - var observer = new MutationObserver(function(mutations) {
4027 - mutations.forEach(function(m) {
4028 - for (var i = 0; i < m.addedNodes.length; i++) {
4029 - var node = m.addedNodes[i];
4030 - if (!node || node.nodeType !== 1) continue;
4031 - var $n = $(node);
4032 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4033 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4034 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4035 - }
4036 - });
4037 - });
4038 - observer.observe(chatBox, { childList: true });
4039 - } catch (e) { /* noop */ }
4040 - }
4041 -
4042 - $('.chat-box').each(function() { setupObserver(this); });
4043 -
4044 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4045 - e.preventDefault();
4046 - var $btn = $(this);
4047 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4048 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4049 - var botId = $prompt.data('bot-id') || 'default';
4050 - var rating = parseInt($btn.attr('data-rating'), 10);
4051 - if (rating !== 1 && rating !== -1) return;
4052 - submitRating(botId, rating, '');
4053 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4054 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4055 - });
4056 -
4057 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4058 - e.preventDefault();
4059 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4060 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4061 - var botId = $prompt.data('bot-id') || 'default';
4062 - var s = getState(botId);
4063 - s.dismissed = true;
4064 - markRated(getSessionId(botId));
4065 - ($wrap.length ? $wrap : $prompt).remove();
4066 - });
4067 -
4068 - function closeFeedback($fb) {
4069 - var botId = $fb.data('bot-id') || 'default';
4070 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4071 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4072 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4073 - }
4074 -
4075 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4076 - e.preventDefault();
4077 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4078 - });
4079 -
4080 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4081 - e.preventDefault();
4082 - var $fb = $(this).closest('.mxchat-rating-feedback');
4083 - var botId = $fb.data('bot-id') || 'default';
4084 - var rating = parseInt($fb.attr('data-rating'), 10);
4085 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4086 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4087 - if (text !== '') {
4088 - submitRating(botId, rating, text);
4089 - }
4090 - closeFeedback($fb);
4091 - });
4092 -});
4093 -