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MxChat – AI Chatbot & Content Generation for WordPress / 2.2.8
MxChat – AI Chatbot & Content Generation for WordPress v2.2.8
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← All changes | js/chat-script.js +916 -2782 3.2.5 → 2.2.8 View file →
@@ -1,228 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
2 +
20 3 // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 4 // GLOBAL VARIABLES & CONFIGURATION
221 5 // ====================================
222 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
225 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 10 var userMessageFontColor = mxchatChat.user_message_font_color;
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -227,64 +11,53 @@
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
231 25
232 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
233 26
234 27 // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
236 29 // ====================================
237 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
238 50 function getCookie(name) {
239 51 let value = "; " + document.cookie;
240 52 let parts = value.split("; " + name + "=");
241 53 if (parts.length == 2) return parts.pop().split(";").shift();
242 54 }
243 -
55 +
244 56 function generateSessionId() {
245 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 58 }
247 59
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 60 // ====================================
288 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
289 62 // ====================================
290 63
@@ -360,25 +133,11 @@
360 133 const elements = clone.querySelectorAll(selector);
361 134 elements.forEach(el => el.remove());
362 135 });
363 136
364 - // Extract MxChat context data attributes before getting text content
365 - const contextData = [];
366 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
367 - const contextValue = el.dataset.mxchatContext;
368 - if (contextValue && contextValue.trim()) {
369 - contextData.push(contextValue);
370 - }
371 - });
372 -
373 137 // Get text content and clean it up
374 138 pageContent = clone.textContent || clone.innerText || '';
375 139
376 - // Add context data to page content if any were found
377 - if (contextData.length > 0) {
378 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
379 - }
380 -
381 140 // Clean up whitespace and limit length
382 141 pageContent = pageContent
383 142 .replace(/\s+/g, ' ')
384 143 .trim()
@@ -396,159 +155,62 @@
396 155 content: pageContent
397 156 };
398 157 }
399 158
400 -// Track originating page when chat starts
401 -function trackOriginatingPage() {
402 - const sessionId = getChatSession();
403 - const pageUrl = window.location.href;
404 - const pageTitle = document.title || 'Untitled Page';
405 -
406 - // Only track once per session
407 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
408 - if (sessionStorage.getItem(trackingKey)) {
409 - return;
410 - }
411 -
412 - $.ajax({
413 - url: mxchatChat.ajax_url,
414 - type: 'POST',
415 - data: {
416 - action: 'mxchat_track_originating_page',
417 - session_id: sessionId,
418 - page_url: pageUrl,
419 - page_title: pageTitle,
420 - nonce: mxchatChat.nonce
421 - },
422 - success: function(response) {
423 - if (response.success) {
424 - sessionStorage.setItem(trackingKey, 'true');
425 - }
426 - }
427 - });
428 -}
429 -
430 159 // ====================================
431 160 // CORE CHAT FUNCTIONALITY
432 161 // ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
448 -}
449 -
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
464 -}
465 -
466 162 // Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 -
473 - // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
476 - }
477 -
163 +function sendMessage() {
164 + var message = $('#chat-input').val();
478 165 if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
166 + appendMessage("user", message);
167 + $('#chat-input').val('');
168 + $('#chat-input').css('height', 'auto');
485 169
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
170 + $('#mxchat-popular-questions').hide();
171 + appendThinkingMessage();
172 + scrollToBottom();
489 173
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
492 - }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
174 + const currentModel = mxchatChat.model || 'gpt-4o';
495 175
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
497 -
498 176 // Check if streaming is enabled AND supported for this model
499 177 if (shouldUseStreaming(currentModel)) {
500 178 callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
179 + $('.bot-message.temporary-message').removeClass('temporary-message');
180 + });
503 181 } else {
504 182 callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
183 + replaceLastMessage("bot", response);
184 + });
507 185 }
508 186 }
509 187 }
510 188
511 189 // Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
190 +function sendMessageToChatbot(message) {
191 + var sessionId = getChatSession();
515 192
516 - // ADD PROMPT HOOK HERE
517 - if (typeof customMxChatFilter === 'function') {
518 - message = customMxChatFilter(message, "prompt");
519 - }
193 + $('#mxchat-popular-questions').hide();
194 + appendThinkingMessage();
195 + scrollToBottom();
520 196
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
526 - }
197 + const currentModel = mxchatChat.model || 'gpt-4o';
527 198
528 - var sessionId = getChatSession(botId);
529 -
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 199 // Check if streaming is enabled AND supported for this model
539 200 if (shouldUseStreaming(currentModel)) {
540 201 callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
202 + $('.bot-message.temporary-message').removeClass('temporary-message');
203 + });
543 204 } else {
544 205 callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
206 + $('.temporary-message').remove();
207 + replaceLastMessage("bot", response);
208 + });
548 209 }
549 210 }
550 211
212 +
551 213 // Updated shouldUseStreaming function with debugging
552 214 function shouldUseStreaming(model) {
553 215 // Check if streaming is enabled in settings (using your toggle naming pattern)
554 216 const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
@@ -560,81 +222,18 @@
560 222 // Only use streaming if both enabled and supported
561 223 return streamingEnabled && streamingSupported;
562 224 }
563 225
564 -// Helper function to handle chat mode updates
565 -function handleChatModeUpdates(response, responseText) {
566 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
567 - if (response.chat_mode) {
568 - updateChatModeIndicator(response.chat_mode);
569 - return; // Return early since we found explicit mode
570 - }
571 - // Check for fallback response chat mode
572 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
573 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
574 - return; // Return early since we found explicit mode
575 - }
576 -
577 - // Only do text-based detection if no explicit mode was provided
578 - // Check for specific AI chatbot response text
579 - if (responseText === 'You are now chatting with the AI chatbot.' ||
580 - responseText.includes('now chatting with the AI') ||
581 - responseText.includes('switched to AI mode') ||
582 - responseText.includes('AI chatbot is now')) {
583 - updateChatModeIndicator('ai');
584 - }
585 - // Check for agent transfer messages
586 - else if (responseText.includes('agent') &&
587 - (responseText.includes('transfer') || responseText.includes('connected'))) {
588 - updateChatModeIndicator('agent');
589 - }
590 -}
591 -
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
601 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 -}
603 -
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
226 +function callMxChat(message, callback) {
610 227 // Get page context if contextual awareness is enabled
611 228 const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
229 +
626 230 // Prepare AJAX data
627 231 const ajaxData = {
628 232 action: 'mxchat_handle_chat_request',
629 233 message: message,
630 - session_id: sessionId,
631 - nonce: mxchatChat.nonce,
632 - current_page_url: window.location.href,
633 - current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
234 + session_id: getChatSession(),
235 + nonce: mxchatChat.nonce
637 236 };
638 237
639 238 // Add page context if available
640 239 if (pageContext) {
@@ -640,19 +239,8 @@
640 239 if (pageContext) {
641 240 ajaxData.page_context = JSON.stringify(pageContext);
642 241 }
643 242
644 - // CHECK FOR VISION FLAGS AND ADD THEM
645 - if (window.mxchatVisionProcessed) {
646 - ajaxData.vision_processed = true;
647 - ajaxData.original_user_message = window.mxchatOriginalMessage || message;
648 - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
649 - // Clear the flags after use
650 - window.mxchatVisionProcessed = false;
651 - window.mxchatOriginalMessage = null;
652 - window.mxchatVisionImagesCount = 0;
653 - }
654 -
655 243 $.ajax({
656 244 url: mxchatChat.ajax_url,
657 245 type: 'POST',
658 246 dataType: 'json',
@@ -657,98 +245,37 @@
657 245 type: 'POST',
658 246 dataType: 'json',
659 247 data: ajaxData,
660 248 success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
662 - if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
664 - }
249 + // Log the full response for debugging
250 + //console.log("API Response:", response);
665 251
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
252 + // First check if this is a successful response by looking for text, html, or message fields
729 253 // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
254 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 255 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 256
733 257 // Handle successful response - this is your original success handling code
734 258
735 - // Handle other responses
736 - let responseText = response.text || '';
737 - let responseHtml = response.html || '';
738 - let responseMessage = response.message || '';
259 + // Existing chat mode check
260 + if (response.chat_mode) {
261 + updateChatModeIndicator(response.chat_mode);
262 + }
263 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
264 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
265 + }
739 266
740 267 // Add PDF filename handling
741 268 if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
269 + showActivePdf(response.data.filename);
270 + activePdfFile = response.data.filename;
745 271 }
746 272
747 273 // Add redirect check here
748 274 if (response.redirect_url) {
275 + let responseText = response.text || '';
749 276 if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
277 + replaceLastMessage("bot", responseText);
751 278 }
752 279 setTimeout(() => {
753 280 window.location.href = response.redirect_url;
754 281 }, 1500);
@@ -756,69 +283,103 @@
756 283 }
757 284
758 285 // Check for live agent response
759 286 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
287 + updateChatModeIndicator('agent');
763 288 return;
764 289 }
765 290
291 + // Handle other responses
292 + let responseText = response.text || '';
293 + let responseHtml = response.html || '';
294 + let responseMessage = response.message || '';
295 +
296 + if (responseText === 'You are now chatting with the AI chatbot.') {
297 + updateChatModeIndicator('ai');
298 + }
299 +
766 300 // Handle the message and show notification if chat is hidden
767 301 if (responseText || responseHtml || responseMessage) {
768 -
769 - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 - if (responseText && typeof customMxChatFilter === 'function') {
771 - responseText = customMxChatFilter(responseText, "response");
772 - }
773 - if (responseMessage && typeof customMxChatFilter === 'function') {
774 - responseMessage = customMxChatFilter(responseMessage, "response");
775 - }
776 -
777 302 // Update the messages as before
778 303 if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
304 + replaceLastMessage("bot", responseText, responseHtml);
780 305 } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
306 + replaceLastMessage("bot", responseText);
782 307 } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
308 + replaceLastMessage("bot", "", responseHtml);
784 309 } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
310 + replaceLastMessage("bot", responseMessage);
786 311 }
787 312
788 313 // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
314 + if ($('#floating-chatbot').hasClass('hidden')) {
315 + const badge = $('#chat-notification-badge');
316 + if (badge.length) {
317 + badge.show();
794 318 }
795 319 }
796 320 } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
321 + ////console.error("Unexpected response format:", response);
322 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
802 323 }
803 324
804 325 if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
326 + lastSeenMessageId = response.message_id;
807 327 }
808 328
809 329 return;
810 330 }
811 331
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
332 + // If we got here, it's likely an error response
333 + // Now we can check for error conditions with our robust error handling
334 +
335 + let errorMessage = "";
336 + let errorCode = "";
337 +
338 + // Check various possible error locations in the response
339 + if (response.data && response.data.error_message) {
340 + errorMessage = response.data.error_message;
341 + errorCode = response.data.error_code || "";
342 + } else if (response.error_message) {
343 + errorMessage = response.error_message;
344 + errorCode = response.error_code || "";
345 + } else if (response.message) {
346 + errorMessage = response.message;
347 + } else if (typeof response.data === 'string') {
348 + errorMessage = response.data;
349 + } else if (!response.success) {
350 + // Explicit check for success: false without other error info
351 + errorMessage = "An error occurred. Please try again or contact support.";
352 + } else {
353 + // Fallback for any other unexpected response format
354 + errorMessage = "Unexpected response received. Please try again or contact support.";
355 + }
356 +
357 + // Log the error with code for debugging
358 + //console.log("Response data:", response.data);
359 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
360 +
361 + // Format user-friendly error message
362 + let displayMessage = errorMessage;
363 +
364 + // Customize message for admin users
365 + if (mxchatChat.is_admin) {
366 + // For admin users, show more technical details including error code
367 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
368 + }
369 +
370 + replaceLastMessage("bot", displayMessage);
814 371 },
815 372 error: function(xhr, status, error) {
373 + //console.error("AJAX Error:", status, error);
374 + //console.log("Response Text:", xhr.responseText);
375 +
816 376 let errorMessage = "An unexpected error occurred.";
817 377
818 378 // Try to parse the response if it's JSON
819 379 try {
820 380 const responseJson = JSON.parse(xhr.responseText);
381 + //console.log("Parsed error response:", responseJson);
821 382
822 383 if (responseJson.data && responseJson.data.error_message) {
823 384 errorMessage = responseJson.data.error_message;
824 385 } else if (responseJson.message) {
@@ -838,22 +399,20 @@
838 399 errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 400 }
840 401 }
841 402
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
403 + replaceLastMessage("bot", errorMessage);
843 404 }
844 405 });
845 406 }
846 407
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 -
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 -
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
408 +function callMxChatStream(message, callback) {
409 + //console.log("Using streaming for message:", message);
410 +
411 + const currentModel = mxchatChat.model || 'gpt-4o';
854 412 if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
413 + //console.log("Streaming not supported, falling back to regular call");
414 + callMxChat(message, callback);
856 415 return;
857 416 }
858 417
859 418 // Get page context if contextual awareness is enabled
@@ -858,51 +417,21 @@
858 417
859 418 // Get page context if contextual awareness is enabled
860 419 const pageContext = getPageContext();
861 420
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
864 -
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 421 const formData = new FormData();
876 422 formData.append('action', 'mxchat_stream_chat');
877 423 formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
424 + formData.append('session_id', getChatSession());
879 425 formData.append('nonce', mxchatChat.nonce);
880 - formData.append('current_page_url', window.location.href);
881 - formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
426 +
886 427 // Add page context if available
887 428 if (pageContext) {
888 429 formData.append('page_context', JSON.stringify(pageContext));
889 430 }
890 431
891 - // CHECK FOR VISION FLAGS AND ADD THEM
892 - if (window.mxchatVisionProcessed) {
893 - formData.append('vision_processed', 'true');
894 - formData.append('original_user_message', window.mxchatOriginalMessage || message);
895 - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
896 - // Clear the flags after use
897 - window.mxchatVisionProcessed = false;
898 - window.mxchatOriginalMessage = null;
899 - window.mxchatVisionImagesCount = 0;
900 - }
901 -
902 432 let accumulatedContent = '';
903 433 let testingDataReceived = false;
904 - let streamingStarted = false;
905 434
906 435 fetch(mxchatChat.ajax_url, {
907 436 method: 'POST',
908 437 body: formData,
@@ -908,40 +437,58 @@
908 437 body: formData,
909 438 credentials: 'same-origin'
910 439 })
911 440 .then(response => {
912 - // Store the response for potential fallback handling
913 - const responseClone = response.clone();
914 -
441 + //console.log("Streaming response received:", response);
442 +
915 443 if (!response.ok) {
916 - // Try to get error details from response
917 - return responseClone.json().then(errorData => {
918 - throw { isServerError: true, data: errorData };
919 - }).catch(() => {
920 - throw new Error('Network response was not ok');
921 - });
444 + throw new Error('Network response was not ok');
922 445 }
923 446
924 - // Check if response is JSON instead of streaming
925 - const contentType = response.headers.get('content-type');
926 - if (contentType && contentType.includes('application/json')) {
927 - return responseClone.json().then(data => {
928 - // IMMEDIATE CHAT MODE UPDATE for JSON response
929 - if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
931 - }
447 + // Check if response is JSON instead of streaming
448 + const contentType = response.headers.get('content-type');
449 + if (contentType && contentType.includes('application/json')) {
450 + //console.log("Received JSON response instead of stream, handling as regular response");
451 + return response.json().then(data => {
932 452
933 - // Check for testing panel
934 - if (window.mxchatTestPanelInstance && data.testing_data) {
935 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 - }
453 + // FIXED: Always check for testing panel, not just in testing mode
454 + if (window.mxchatTestPanelInstance && data.testing_data) {
455 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
456 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
457 + }
458 +
459 + // Handle as regular JSON response
460 + $('.bot-message.temporary-message').remove();
461 +
462 + // Handle different response formats (including intent responses)
463 + if (data.text || data.html || data.message) {
464 + if (data.text && data.html) {
465 + replaceLastMessage("bot", data.text, data.html);
466 + } else if (data.text) {
467 + replaceLastMessage("bot", data.text);
468 + } else if (data.html) {
469 + replaceLastMessage("bot", "", data.html);
470 + } else if (data.message) {
471 + replaceLastMessage("bot", data.message);
472 + }
473 + }
474 +
475 + // Handle other response properties
476 + if (data.chat_mode) {
477 + updateChatModeIndicator(data.chat_mode);
478 + }
479 +
480 + if (data.data && data.data.filename) {
481 + showActivePdf(data.data.filename);
482 + activePdfFile = data.data.filename;
483 + }
484 +
485 + if (callback) {
486 + callback(data.text || data.message || '');
487 + }
488 + });
489 + }
937 490
938 - // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
940 - return Promise.resolve(); // Prevent further processing
941 - });
942 - }
943 -
944 491 // Continue with streaming processing
945 492 const reader = response.body.getReader();
946 493 const decoder = new TextDecoder();
947 494 let buffer = '';
@@ -948,44 +495,9 @@
948 495
949 496 function processStream() {
950 497 reader.read().then(({ done, value }) => {
951 498 if (done) {
952 - // If streaming completed but no content was received, try to get response as fallback
953 - if (!streamingStarted || !accumulatedContent) {
954 - // Try to read the response as JSON
955 - responseClone.text().then(text => {
956 - try {
957 - const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
960 - } else {
961 - // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
964 - }
965 - } catch (e) {
966 - // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
969 - }
970 - }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
973 - });
974 - return;
975 - }
976 -
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
979 -
980 - // Scroll the user's last message to the top now that the
981 - // bot's full reply has rendered (gives max reading room).
982 - var $chatBoxDone = getElement(botId, 'chat-box');
983 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
984 - if ($lastUserMsgDone.length) {
985 - scrollElementToTop($lastUserMsgDone, botId);
986 - }
987 -
499 + //console.log("Streaming completed, final content:", accumulatedContent);
988 500 if (callback) {
989 501 callback(accumulatedContent);
990 502 }
991 503 return;
@@ -999,25 +511,9 @@
999 511 if (line.startsWith('data: ')) {
1000 512 const data = line.substring(6);
1001 513
1002 514 if (data === '[DONE]') {
1003 - if (!accumulatedContent) {
1004 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1005 - callMxChat(message, callback, botId);
1006 - return;
1007 - }
1008 -
1009 - // Re-enable chat input after streaming completes
1010 - enableChatInput(botId);
1011 -
1012 - // Scroll the user's last message to the top now
1013 - // that the bot's full reply has rendered.
1014 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1015 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1016 - if ($lastUserMsgStreamDone.length) {
1017 - scrollElementToTop($lastUserMsgStreamDone, botId);
1018 - }
1019 -
515 + //console.log("Received [DONE] signal");
1020 516 if (callback) {
1021 517 callback(accumulatedContent);
1022 518 }
1023 519 return;
@@ -1024,16 +520,12 @@
1024 520 }
1025 521
1026 522 try {
1027 523 const json = JSON.parse(data);
1028 -
1029 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1030 - if (json.chat_mode) {
1031 - updateChatModeIndicator(json.chat_mode, botId);
1032 - }
1033 -
1034 - // Handle testing data
524 +
525 + // FIXED: Always check for testing panel and handle testing data properly
1035 526 if (json.testing_data && !testingDataReceived) {
527 + //console.log('Testing data received in stream:', json.testing_data);
1036 528 if (window.mxchatTestPanelInstance) {
1037 529 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1038 530 testingDataReceived = true;
1039 531 }
@@ -1039,836 +531,267 @@
1039 531 }
1040 532 }
1041 533 // Handle content streaming
1042 534 else if (json.content) {
1043 - streamingStarted = true;
1044 535 accumulatedContent += json.content;
1045 - updateStreamingMessage(accumulatedContent, botId);
1046 - }
1047 - // Handle complete response in stream (fallback response)
1048 - else if (json.text || json.message || json.html) {
1049 - handleNonStreamResponse(json, callback, botId);
1050 - return;
1051 - }
536 + updateStreamingMessage(accumulatedContent);
537 + }
1052 538 // Handle errors
1053 539 else if (json.error) {
1054 -
1055 - // Get error message from various possible fields
1056 - let errorMessage = json.error_message || json.message || json.text ||
1057 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1058 -
1059 - // Re-enable chat input on error
1060 - enableChatInput(botId);
1061 -
1062 - // Display the error directly in the chat
1063 - replaceLastMessage("bot", errorMessage, '', [], botId);
1064 -
1065 - if (callback) {
1066 - callback(errorMessage);
1067 - }
540 + //console.error("Streaming error:", json.error);
541 + replaceLastMessage("bot", "Error: " + json.error);
1068 542 return;
1069 543 }
1070 544 } catch (e) {
1071 - // SSE data parsing error - silently continue
545 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1072 546 }
1073 547 }
1074 548 }
1075 549
1076 550 processStream();
1077 - }).catch(streamError => {
1078 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1079 - callMxChat(message, callback, botId);
1080 551 });
1081 552 }
1082 553
1083 554 processStream();
1084 555 })
1085 - .catch(error => {
1086 - // Check if we have server error data with chat mode
1087 - if (error && error.isServerError && error.data) {
1088 - // Check for chat mode in error data
1089 - if (error.data.chat_mode) {
1090 - updateChatModeIndicator(error.data.chat_mode, botId);
1091 - }
1092 -
1093 - handleNonStreamResponse(error.data, callback, botId);
1094 - } else {
1095 - // Only fall back to regular call if we don't have any response data
1096 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1097 - callMxChat(message, callback, botId);
1098 - }
1099 - });
556 + .catch(error => {
557 + //console.error('Streaming error:', error);
558 + callMxChat(message, callback);
559 + });
1100 560 }
1101 561
1102 -// Helper function to handle non-streaming responses
1103 -function handleNonStreamResponse(data, callback, botId) {
1104 - botId = botId || 'default';
1105 562
1106 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1107 - if (data.chat_mode) {
1108 - updateChatModeIndicator(data.chat_mode, botId);
1109 - }
1110 -
1111 - // Also check in data property if response is wrapped
1112 - if (data.data && data.data.chat_mode) {
1113 - updateChatModeIndicator(data.data.chat_mode, botId);
1114 - }
1115 -
1116 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1117 - // This prevents a visual gap between thinking dots disappearing and content appearing
1118 -
1119 - // SECURITY FIX: Check for errors FIRST
1120 - if (data.success === false || (data.data && data.data.error_message)) {
1121 - let errorMessage = "";
1122 - let errorCode = "";
1123 -
1124 - // Check various possible error locations
1125 - if (data.data && data.data.error_message) {
1126 - errorMessage = data.data.error_message;
1127 - errorCode = data.data.error_code || "";
1128 - } else if (data.error_message) {
1129 - errorMessage = data.error_message;
1130 - errorCode = data.error_code || "";
1131 - } else if (data.message) {
1132 - errorMessage = data.message;
1133 - } else if (typeof data.data === 'string') {
1134 - errorMessage = data.data;
1135 - } else {
1136 - errorMessage = "An error occurred. Please try again or contact support.";
1137 - }
1138 -
1139 - // Handle session reset action (IP changed, session expired, etc.)
1140 - // Silent reset — keep chat UI intact, just get a new session and retry
1141 - if (data.data && data.data.action === 'reset_session') {
1142 - MxChatInstances.silentResetSession(botId);
1143 - // Re-send the original message with the new session (user message is already displayed)
1144 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1145 - if (originalMessage) {
1146 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1147 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1148 - if (shouldUseStreaming(currentModel)) {
1149 - callMxChatStream(originalMessage, callback, botId);
1150 - } else {
1151 - callMxChat(originalMessage, callback, botId);
1152 - }
1153 - }
1154 - return;
1155 - }
1156 -
1157 - // Format user-friendly error message
1158 - let displayMessage = errorMessage;
1159 - if (mxchatChat.is_admin) {
1160 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1161 - }
1162 -
1163 - replaceLastMessage("bot", displayMessage, '', [], botId);
1164 -
1165 - if (callback) {
1166 - callback('');
1167 - }
1168 - return; // Exit early for errors
1169 - }
1170 -
1171 - // Check for live agent response
1172 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1173 - removeThinkingDots(botId);
1174 - // Also remove any leftover bot-message that lost its temporary-message class
1175 - var $chatBox = getElement(botId, 'chat-box');
1176 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1177 - updateChatModeIndicator('agent', botId);
1178 - enableChatInput(botId);
1179 - if (callback) {
1180 - callback('');
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Handle different response formats
1186 - if (data.text || data.html || data.message) {
1187 -
1188 - // Apply response hooks
1189 - if (data.text && typeof customMxChatFilter === 'function') {
1190 - data.text = customMxChatFilter(data.text, "response");
1191 - }
1192 - if (data.message && typeof customMxChatFilter === 'function') {
1193 - data.message = customMxChatFilter(data.message, "response");
1194 - }
1195 -
1196 - // Display the response
1197 - if (data.text && data.html) {
1198 - replaceLastMessage("bot", data.text, data.html, [], botId);
1199 - } else if (data.text) {
1200 - replaceLastMessage("bot", data.text, '', [], botId);
1201 - } else if (data.html) {
1202 - replaceLastMessage("bot", "", data.html, [], botId);
1203 - } else if (data.message) {
1204 - replaceLastMessage("bot", data.message, '', [], botId);
1205 - }
1206 - }
1207 -
1208 - // Handle other response properties
1209 - if (data.data && data.data.filename) {
1210 - showActivePdf(data.data.filename, botId);
1211 - var instance = MxChatInstances.get(botId);
1212 - instance.activePdfFile = data.data.filename;
1213 - }
1214 -
1215 - if (data.redirect_url) {
1216 - setTimeout(() => {
1217 - window.location.href = data.redirect_url;
1218 - }, 1500);
1219 - }
1220 -
1221 - // Ensure chat input is re-enabled (safety net for edge cases)
1222 - enableChatInput(botId);
1223 -
1224 - if (callback) {
1225 - callback(data.text || data.message || '');
1226 - }
1227 -}
1228 -
1229 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1230 -function updateChatModeIndicator(mode, botId) {
1231 - botId = botId || 'default';
1232 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1233 - if (indicator) {
1234 - const oldText = indicator.textContent;
1235 -
1236 - if (mode === 'agent') {
1237 - indicator.textContent = 'Live Agent';
1238 - startPolling(botId);
1239 - } else {
1240 - // Everything else is AI mode
1241 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1242 - indicator.textContent = customAiText;
1243 - stopPolling(botId);
1244 - }
1245 -
1246 - // Force immediate DOM update and reflow
1247 - if (oldText !== indicator.textContent) {
1248 - // Force a reflow to ensure the change is visible immediately
1249 - indicator.style.display = 'none';
1250 - indicator.offsetHeight; // Trigger reflow
1251 - indicator.style.display = '';
1252 -
1253 - // Double-check after a brief moment to ensure the change stuck
1254 - setTimeout(() => {
1255 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1256 - indicator.textContent = 'Live Agent';
1257 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1258 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1259 - indicator.textContent = customAiText;
1260 - }
1261 - }, 50);
1262 - }
1263 - }
1264 -}
1265 -
1266 563 // Function to update message during streaming
1267 -function updateStreamingMessage(content, botId) {
1268 - botId = botId || 'default';
564 +function updateStreamingMessage(content) {
565 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1269 566
1270 - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1271 - if (typeof customMxChatFilter === 'function') {
1272 - content = customMxChatFilter(content, "response");
1273 - }
567 + // Find the temporary message
568 + const tempMessage = $('.bot-message.temporary-message').last();
1274 569
1275 - const formattedContent = linkify(content);
1276 -
1277 - // Find the temporary message in this bot's chat box
1278 - var $chatBox = getElement(botId, 'chat-box');
1279 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1280 -
1281 570 if (tempMessage.length) {
1282 571 // Update existing message
1283 572 tempMessage.html(formattedContent);
1284 573 } else {
1285 574 // Create new temporary message if it doesn't exist
1286 - appendMessage("bot", content, '', [], true, botId);
575 + appendMessage("bot", content, '', [], true);
1287 576 }
577 +
1288 578 }
1289 579
580 +// Function to check if streaming is supported for the current model
1290 581 function isStreamingSupported(model) {
1291 582 if (!model) return false;
1292 583
584 + //console.log("Checking streaming support for model:", model); // Debug log
585 +
586 + // Get the model prefix
1293 587 const modelPrefix = model.split('-')[0].toLowerCase();
588 +
589 + //console.log("Model prefix:", modelPrefix); // Debug log
1294 590
1295 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1296 - const isSupported = modelPrefix === 'gpt' ||
1297 - modelPrefix === 'o1' ||
1298 - modelPrefix === 'claude' ||
1299 - modelPrefix === 'grok' ||
1300 - modelPrefix === 'deepseek' ||
1301 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
591 + // Support streaming for OpenAI and Claude models
592 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude';
1302 593
594 + //console.log("Streaming supported:", isSupported); // Debug log
595 +
1303 596 return isSupported;
1304 597 }
1305 598
1306 -// Update the event handlers to use the correct function names (using event delegation)
1307 -// Use class-based selectors for multi-instance support
1308 -$(document).on('click', '.send-button', function() {
1309 - var botId = getBotIdFromElement(this);
1310 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1311 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1312 - disableChatInput(botId);
1313 - }
1314 - sendMessage(botId);
599 +// Update the event handlers to use the correct function names
600 +$('#send-button').off('click').on('click', function() {
601 + sendMessage(); // Use the updated sendMessage function
1315 602 });
1316 603
1317 -// Override enter key handler (using event delegation)
1318 -$(document).on('keypress', '.chat-input', function(e) {
604 +// Override enter key handler
605 +$('#chat-input').off('keypress').on('keypress', function(e) {
1319 606 if (e.which == 13 && !e.shiftKey) {
1320 607 e.preventDefault();
1321 - var botId = getBotIdFromElement(this);
1322 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1323 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1324 - disableChatInput(botId);
1325 - }
1326 - sendMessage(botId);
608 + sendMessage(); // Use the updated sendMessage function
1327 609 }
1328 610 });
1329 611
1330 612
1331 -// Tags the chat-box transcript so the print stylesheet can target it,
1332 -// and lazily initializes the header overflow menu for this bot if the
1333 -// markup is present but not yet wired (covers dynamically-rendered widgets).
1334 -// Idempotent; safe to call on every appended message.
1335 -function mxchatEnsurePrintRoot(botId) {
1336 - var $chatBox = getElement(botId, 'chat-box');
1337 - if (!$chatBox || !$chatBox.length) return;
1338 - $chatBox.addClass('mxchat-conversation-print-root');
1339 - if (!$chatBox.attr('data-print-title')) {
1340 - var nowStr = new Date().toLocaleString();
1341 - var headerTitle = ((typeof mxchatChat !== 'undefined' && mxchatChat.print_header_title) || 'Chat transcript') + ' — ' + nowStr;
1342 - $chatBox.attr('data-print-title', headerTitle);
1343 - }
1344 - if (typeof mxchatInitHeaderMenu === 'function') {
1345 - mxchatInitHeaderMenu(botId);
1346 - }
1347 -}
1348 -
1349 -// Builds the list of overflow-menu items for a given bot.
1350 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1351 -function mxchatGetHeaderMenuItems(botId) {
1352 - var items = [];
1353 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1354 -
1355 - // The `print_button_*` keys still gate this item for back-compat with
1356 - // existing user options. The action is now a transcript download, not print.
1357 - if (settings.print_button_enabled === 'on') {
1358 - items.push({
1359 - id: 'download-transcript',
1360 - label: settings.print_button_label || 'Download Transcript',
1361 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1362 - action: function() {
1363 - mxchatDownloadTranscript(botId);
613 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
614 + try {
615 + // Determine styles based on sender type
616 + let messageClass, bgColor, fontColor;
617 +
618 + if (sender === "user") {
619 + messageClass = "user-message";
620 + bgColor = userMessageBgColor;
621 + fontColor = userMessageFontColor;
622 + // Only sanitize user input
623 + messageText = sanitizeUserInput(messageText);
624 + } else if (sender === "agent") {
625 + messageClass = "agent-message";
626 + bgColor = liveAgentMessageBgColor;
627 + fontColor = liveAgentMessageFontColor;
628 + } else {
629 + messageClass = "bot-message";
630 + bgColor = botMessageBgColor;
631 + fontColor = botMessageFontColor;
1364 632 }
1365 - });
633 +
634 + const messageDiv = $('<div>')
635 + .addClass(messageClass)
636 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
637 + .css({
638 + 'background': bgColor,
639 + 'color': fontColor,
640 + 'margin-bottom': '1em'
641 + });
642 +
643 + // Process the message content based on sender
644 + let fullMessage;
645 + if (sender === "user") {
646 + // For user messages, apply linkify after sanitization
647 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
648 + } else {
649 + // For bot/agent messages, preserve HTML
650 + fullMessage = messageText;
651 + }
652 +
653 + // Add images if provided
654 + if (images && images.length > 0) {
655 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
656 + images.forEach(img => {
657 + // Ensure image URLs and titles are properly escaped
658 + const safeTitle = sanitizeUserInput(img.title);
659 + const safeUrl = encodeURI(img.image_url);
660 + const safeThumbnail = encodeURI(img.thumbnail_url);
661 +
662 + fullMessage += `
663 + <div style="margin-bottom: 10px;">
664 + <strong>${safeTitle}</strong><br>
665 + <a href="${safeUrl}" target="_blank">
666 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
667 + </a>
668 + </div>`;
669 + });
670 + fullMessage += '</div>';
671 + }
672 +
673 + // Append HTML content if provided
674 + if (messageHtml && sender !== "user") {
675 + fullMessage += '<br><br>' + messageHtml;
676 + }
677 +
678 + messageDiv.html(fullMessage);
679 +
680 + if (isTemporary) {
681 + messageDiv.addClass('temporary-message');
682 + }
683 +
684 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
685 + if (sender === "bot") {
686 + const lastUserMessage = $('#chat-box').find('.user-message').last();
687 + if (lastUserMessage.length) {
688 + scrollElementToTop(lastUserMessage);
689 + }
690 + }
691 + });
692 +
693 + if (messageText.id) {
694 + lastSeenMessageId = messageText.id;
695 + hideNotification();
696 + }
697 + } catch (error) {
698 + //console.error("Error rendering message:", error);
699 + }
1366 700 }
1367 -
1368 - return items;
1369 -}
1370 -
1371 -// Builds a clean markdown transcript of the current conversation and triggers
1372 -// a file download. Used by the "Download Transcript" menu item.
1373 -function mxchatDownloadTranscript(botId) {
1374 - var $chatBox = getElement(botId, 'chat-box');
1375 - if (!$chatBox || !$chatBox.length) return;
1376 -
1377 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1378 - var headerTitle = settings.print_header_title || 'Chat transcript';
1379 - var now = new Date();
1380 - var stamp = now.toLocaleString();
1381 -
1382 - var lines = [];
1383 - lines.push('# ' + headerTitle);
1384 - lines.push('');
1385 - lines.push('Exported: ' + stamp);
1386 - lines.push('');
1387 - lines.push('---');
1388 - lines.push('');
1389 -
1390 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1391 - var $msg = $(this);
1392 - // Skip thinking placeholders and any in-flight temporary messages.
1393 - if ($msg.find('.thinking-dots').length) return;
1394 - if ($msg.hasClass('temporary-message')) return;
1395 -
1396 - var sender;
1397 - if ($msg.hasClass('user-message')) sender = 'User';
1398 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1399 - else sender = 'AI Agent';
1400 -
1401 - // Strip interactive UI from the cloned message so we get the conversation text.
1402 - var $clone = $msg.clone();
1403 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1404 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1405 - if (!text) return;
1406 -
1407 - lines.push('**' + sender + '**');
1408 - lines.push('');
1409 - lines.push(text);
1410 - lines.push('');
1411 - });
1412 -
1413 - var content = lines.join('\n');
1414 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1415 - var fname = 'mxchat-transcript-' + iso + '.md';
1416 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1417 - var url = URL.createObjectURL(blob);
1418 - var a = document.createElement('a');
1419 - a.href = url;
1420 - a.download = fname;
1421 - a.style.display = 'none';
1422 - document.body.appendChild(a);
1423 - a.click();
1424 - setTimeout(function() {
1425 - if (a.parentNode) a.parentNode.removeChild(a);
1426 - URL.revokeObjectURL(url);
1427 - }, 100);
1428 -}
1429 -
1430 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1431 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1432 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1433 -function mxchatSyncMenuColors(botId, $wrap) {
1434 - if (!$wrap || !$wrap.length) return;
1435 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1436 - if (!$bot.length) return;
1437 - var cs = window.getComputedStyle($bot[0]);
1438 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1439 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1440 - }
1441 - // Bot text color usually lives on a child div, not .bot-message itself.
1442 - var $textChild = $bot.find('[style*="color"]').first();
1443 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1444 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1445 -}
1446 -
1447 -// One-time per-widget init: renders menu items, wires open/close,
1448 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1449 -function mxchatInitHeaderMenu(botId) {
1450 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1451 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1452 -
1453 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1454 - var $menu = $wrap.find('.mxchat-header-menu');
1455 - var items = mxchatGetHeaderMenuItems(botId);
1456 -
1457 - // Initial color sync — covers normal page load.
1458 - mxchatSyncMenuColors(botId, $wrap);
1459 -
1460 - if (!items.length) {
1461 - $trigger.hide();
1462 - $menu.hide();
1463 - $wrap.data('mxchatMenuReady', true);
1464 - return;
1465 - }
1466 -
1467 - // Build the menu items.
1468 - $menu.empty();
1469 - items.forEach(function(item, idx) {
1470 - var $btn = $('<button>', {
1471 - type: 'button',
1472 - 'class': 'mxchat-menu-item',
1473 - 'role': 'menuitem',
1474 - 'tabindex': '-1',
1475 - 'data-menu-id': item.id,
1476 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1477 - '<span class="mxchat-menu-item-label"></span>'
1478 - });
1479 - $btn.find('.mxchat-menu-item-label').text(item.label);
1480 - $btn.on('click', function(e) {
1481 - e.preventDefault();
1482 - e.stopPropagation();
1483 - closeMenu();
1484 - try { item.action(); } catch (err) { /* no-op */ }
1485 - });
1486 - $menu.append($btn);
1487 - });
1488 -
1489 - function openMenu() {
1490 - // Re-sync each open in case the active theme changed since init.
1491 - mxchatSyncMenuColors(botId, $wrap);
1492 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1493 - $trigger.attr('aria-expanded', 'true');
1494 - // Focus the first item for keyboard users
1495 - setTimeout(function() {
1496 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1497 - }, 0);
1498 - }
1499 - function closeMenu(returnFocus) {
1500 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1501 - $trigger.attr('aria-expanded', 'false');
1502 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1503 - if (returnFocus) $trigger.trigger('focus');
1504 - }
1505 -
1506 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1507 - // click-to-collapse handler does not fire.
1508 - $trigger.on('click', function(e) {
1509 - e.preventDefault();
1510 - e.stopPropagation();
1511 - if ($menu.hasClass('is-open')) closeMenu();
1512 - else openMenu();
1513 - });
1514 -
1515 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1516 - $menu.on('click', function(e) {
1517 - e.stopPropagation();
1518 - });
1519 -
1520 - // Outside click closes the menu.
1521 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1522 - if (!$menu.hasClass('is-open')) return;
1523 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1524 - closeMenu();
1525 - });
1526 -
1527 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1528 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1529 - var $items = $menu.find('.mxchat-menu-item');
1530 - var idx = $items.index(this);
1531 - if (e.key === 'Escape') {
1532 - e.preventDefault();
1533 - closeMenu(true);
1534 - } else if (e.key === 'ArrowDown') {
1535 - e.preventDefault();
1536 - var $next = $items.eq((idx + 1) % $items.length);
1537 - $items.attr('tabindex', '-1');
1538 - $next.attr('tabindex', '0').trigger('focus');
1539 - } else if (e.key === 'ArrowUp') {
1540 - e.preventDefault();
1541 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1542 - $items.attr('tabindex', '-1');
1543 - $prev.attr('tabindex', '0').trigger('focus');
1544 - } else if (e.key === 'Enter' || e.key === ' ') {
1545 - e.preventDefault();
1546 - $(this).trigger('click');
1547 - }
1548 - });
1549 - $trigger.on('keydown', function(e) {
1550 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1551 - e.preventDefault();
1552 - closeMenu(true);
1553 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1554 - e.preventDefault();
1555 - openMenu();
1556 - }
1557 - });
1558 -
1559 - $wrap.data('mxchatMenuReady', true);
1560 -}
1561 -
1562 -// Initialize header menus for every rendered widget on DOM ready.
1563 -$(function() {
1564 - $('.mxchat-header-menu-wrap').each(function() {
1565 - var botId = $(this).data('bot-id');
1566 - if (botId) mxchatInitHeaderMenu(botId);
1567 - });
1568 -});
1569 -
1570 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1571 - try {
1572 - // Determine styles based on sender type
1573 - let messageClass, bgColor, fontColor;
1574 -
701 +
702 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
703 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
704 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
705 +
706 + // Determine styles
707 + let bgColor, fontColor;
1575 708 if (sender === "user") {
1576 - messageClass = "user-message";
1577 709 bgColor = userMessageBgColor;
1578 710 fontColor = userMessageFontColor;
1579 - // Only sanitize user input
1580 - messageText = sanitizeUserInput(messageText);
1581 711 } else if (sender === "agent") {
1582 - messageClass = "agent-message";
1583 712 bgColor = liveAgentMessageBgColor;
1584 713 fontColor = liveAgentMessageFontColor;
1585 714 } else {
1586 - messageClass = "bot-message";
1587 715 bgColor = botMessageBgColor;
1588 716 fontColor = botMessageFontColor;
1589 717 }
1590 -
1591 - const messageDiv = $('<div>')
1592 - .addClass(messageClass)
1593 - .attr('dir', 'auto');
1594 -
1595 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1596 - var skipColors = shouldSkipInlineColors(botId);
1597 - if (skipColors) {
1598 - messageDiv.css({
1599 - 'margin-bottom': '1em'
1600 - });
1601 - } else {
1602 - messageDiv.css({
1603 - 'background': bgColor,
1604 - 'color': fontColor,
1605 - 'margin-bottom': '1em'
1606 - });
718 +
719 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
720 + if (responseHtml) {
721 + fullMessage += '<br><br>' + responseHtml;
1607 722 }
1608 -
1609 - // Process the message content - always run linkify to convert markdown
1610 - // links and format text. linkify() handles existing HTML safely via
1611 - // negative lookaheads that skip URLs already inside <a> tags.
1612 - let fullMessage = linkify(messageText);
1613 -
1614 - // Add images if provided
1615 - if (images && images.length > 0) {
1616 - fullMessage += '<div class="image-gallery" dir="auto">';
723 +
724 + if (images.length > 0) {
725 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1617 726 images.forEach(img => {
1618 - const safeTitle = sanitizeUserInput(img.title);
1619 - const safeUrl = encodeURI(img.image_url);
1620 - const safeThumbnail = encodeURI(img.thumbnail_url);
1621 -
1622 727 fullMessage += `
1623 728 <div style="margin-bottom: 10px;">
1624 - <strong>${safeTitle}</strong><br>
1625 - <a href="${safeUrl}" target="_blank">
1626 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
729 + <strong>${img.title}</strong><br>
730 + <a href="${img.image_url}" target="_blank">
731 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1627 732 </a>
1628 733 </div>`;
1629 734 });
1630 735 fullMessage += '</div>';
1631 736 }
1632 -
1633 - // Append HTML content if provided
1634 - if (messageHtml && sender !== "user") {
1635 - // Only add line breaks if there's actual text content before the HTML
1636 - if (fullMessage && fullMessage.trim()) {
1637 - fullMessage += '<br><br>' + messageHtml;
1638 - } else {
1639 - fullMessage = messageHtml;
1640 - }
1641 - }
1642 -
1643 - messageDiv.html(fullMessage);
1644 -
1645 - if (isTemporary) {
1646 - messageDiv.addClass('temporary-message');
1647 - }
1648 -
1649 - // Append to the correct chatbot instance's chat-box
1650 - var $chatBox = getElement(botId, 'chat-box');
1651 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1652 - // FIXED: Use event delegation for link tracking
1653 - if (sender === "bot" || sender === "agent") {
1654 - attachLinkTracking(messageDiv, messageText, botId);
1655 - }
1656 -
1657 - if (sender === "bot") {
1658 - const lastUserMessage = $chatBox.find('.user-message').last();
1659 - if (lastUserMessage.length) {
1660 - scrollElementToTop(lastUserMessage, botId);
1661 - }
1662 - }
1663 -
1664 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1665 - mxchatEnsurePrintRoot(botId);
1666 - }
1667 - });
1668 -
1669 - if (messageText.id) {
1670 - var instance = MxChatInstances.get(botId);
1671 - instance.lastSeenMessageId = messageText.id;
1672 - hideNotification(botId);
1673 - }
1674 - } catch (error) {
1675 - // Error rendering message - silently continue
1676 - }
1677 -}
1678 -
1679 -// Helper function to attach link tracking with proper event handling
1680 -function attachLinkTracking(messageDiv, messageText, botId) {
1681 - botId = botId || 'default';
1682 - // Use a slight delay to ensure DOM is ready
1683 - setTimeout(function() {
1684 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1685 -
1686 - links.each(function() {
1687 - const $link = $(this);
1688 - const originalHref = $link.attr('href');
1689 -
1690 - // Mark as tracked to avoid duplicate handlers
1691 - $link.attr('data-tracked', 'true');
1692 -
1693 - // Only track external URLs
1694 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1695 - // Remove any existing click handlers first
1696 - $link.off('click.tracking');
1697 -
1698 - // Add new click handler with namespace
1699 - $link.on('click.tracking', function(e) {
1700 - e.preventDefault();
1701 - e.stopPropagation();
1702 -
1703 - const messageContext = typeof messageText === 'string'
1704 - ? messageText.substring(0, 200)
1705 - : '';
1706 -
1707 - // Track the click
1708 - $.ajax({
1709 - url: mxchatChat.ajax_url,
1710 - type: 'POST',
1711 - data: {
1712 - action: 'mxchat_track_url_click',
1713 - session_id: getChatSession(botId),
1714 - url: originalHref,
1715 - message_context: messageContext,
1716 - nonce: mxchatChat.nonce
1717 - },
1718 - complete: function() {
1719 - // Always redirect, even if tracking fails
1720 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1721 - window.open(originalHref, '_blank');
1722 - } else {
1723 - window.location.href = originalHref;
737 +
738 + if (lastMessageDiv.length) {
739 + lastMessageDiv.fadeOut(200, function() {
740 + $(this)
741 + .html(fullMessage)
742 + .removeClass('bot-message user-message')
743 + .addClass(messageClass)
744 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
745 + .css({
746 + 'background-color': bgColor,
747 + 'color': fontColor,
748 + })
749 + .removeClass('temporary-message')
750 + .fadeIn(200, function() {
751 + if (sender === "bot" || sender === "agent") {
752 + const lastUserMessage = $('#chat-box').find('.user-message').last();
753 + if (lastUserMessage.length) {
754 + scrollElementToTop(lastUserMessage);
1724 755 }
756 + // Show notification if chat is hidden
757 + if ($('#floating-chatbot').hasClass('hidden')) {
758 + showNotification();
759 + }
1725 760 }
1726 761 });
1727 -
1728 - return false; // Extra insurance to prevent default
1729 - });
1730 - }
1731 - });
1732 - }, 100); // Small delay to ensure DOM is ready
1733 -}
1734 -
1735 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1736 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1737 - var $chatBox = getElement(botId, 'chat-box');
1738 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1739 -
1740 - // Determine styles
1741 - let bgColor, fontColor;
1742 - if (sender === "user") {
1743 - bgColor = userMessageBgColor;
1744 - fontColor = userMessageFontColor;
1745 - } else if (sender === "agent") {
1746 - bgColor = liveAgentMessageBgColor;
1747 - fontColor = liveAgentMessageFontColor;
1748 - } else {
1749 - bgColor = botMessageBgColor;
1750 - fontColor = botMessageFontColor;
1751 - }
1752 -
1753 - // Always run linkify to convert markdown links and format text.
1754 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1755 - // to avoid double-processing URLs that are already inside <a> tags).
1756 - var fullMessage = linkify(responseText);
1757 -
1758 - if (responseHtml) {
1759 - // Only add line breaks if there's actual text content before the HTML
1760 - if (fullMessage && fullMessage.trim()) {
1761 - fullMessage += '<br><br>' + responseHtml;
762 + });
1762 763 } else {
1763 - fullMessage = responseHtml;
764 + appendMessage(sender, responseText, responseHtml, images);
1764 765 }
1765 766 }
767 +
768 + function appendThinkingMessage() {
769 + // Remove any existing thinking dots first
770 + $('.thinking-dots').remove();
1766 771
1767 - if (images.length > 0) {
1768 - fullMessage += '<div class="image-gallery" dir="auto">';
1769 - images.forEach(img => {
1770 - fullMessage += `
1771 - <div style="margin-bottom: 10px;">
1772 - <strong>${img.title}</strong><br>
1773 - <a href="${img.image_url}" target="_blank">
1774 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1775 - </a>
1776 - </div>`;
1777 - });
1778 - fullMessage += '</div>';
1779 - }
1780 -
1781 - if (lastMessageDiv.length) {
1782 - // Replace content immediately to prevent visual gap between thinking dots and response
1783 - lastMessageDiv
1784 - .html(fullMessage)
1785 - .removeClass('bot-message user-message temporary-message')
1786 - .addClass(messageClass)
1787 - .attr('dir', 'auto');
1788 -
1789 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1790 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1791 - if (!skipColors) {
1792 - lastMessageDiv.css({
1793 - 'background-color': bgColor,
1794 - 'color': fontColor,
1795 - });
1796 - }
1797 -
1798 - // Handle link tracking and scroll
1799 - if (sender === "bot" || sender === "agent") {
1800 - attachLinkTracking(lastMessageDiv, responseText, botId);
1801 -
1802 - const lastUserMessage = $chatBox.find('.user-message').last();
1803 - if (lastUserMessage.length) {
1804 - scrollElementToTop(lastUserMessage, botId);
1805 - }
1806 - // Show notification if chat is hidden
1807 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1808 - if ($floatingChatbot.hasClass('hidden')) {
1809 - showNotification(botId);
1810 - }
1811 - }
1812 -
1813 - // Re-enable chat input after response is displayed
1814 - enableChatInput(botId);
1815 -
1816 - if (sender === "bot" || sender === "agent") {
1817 - mxchatEnsurePrintRoot(botId);
1818 - }
1819 - } else {
1820 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1821 - // Re-enable chat input after response is displayed
1822 - enableChatInput(botId);
1823 - }
1824 -}
1825 -
1826 -
1827 - function appendThinkingMessage(botId) {
1828 - botId = botId || 'default';
1829 -
1830 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1831 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1832 - if (indicator && indicator.textContent === 'Live Agent') {
1833 - return;
1834 - }
1835 -
1836 - var $chatBox = getElement(botId, 'chat-box');
1837 -
1838 - // Remove any existing thinking dots in this bot's chat first
1839 - $chatBox.find('.thinking-dots').remove();
1840 -
1841 - // Check if we should skip inline colors (AI theme is active)
1842 - var skipColors = shouldSkipInlineColors(botId);
1843 -
1844 772 // Retrieve the bot message font color and background color
1845 773 var botMessageFontColor = mxchatChat.bot_message_font_color;
1846 774 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1847 775
1848 - // Build thinking dots HTML - skip inline colors if AI theme is active
1849 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
776 +
1850 777 var thinkingHtml = '<div class="thinking-dots-container">' +
1851 778 '<div class="thinking-dots">' +
1852 - '<span class="dot"' + dotStyle + '></span>' +
1853 - '<span class="dot"' + dotStyle + '></span>' +
1854 - '<span class="dot"' + dotStyle + '></span>' +
779 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
780 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
781 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1855 782 '</div>' +
1856 783 '</div>';
1857 784
1858 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1859 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1860 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1861 - scrollToBottom(botId);
785 + // Append the thinking dots to the chat container (or within the temporary message div)
786 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
787 + scrollToBottom();
1862 788 }
789 +
790 + function removeThinkingDots() {
791 + $('.thinking-dots').closest('.temporary-message').remove();
792 + }
1863 793
1864 - function removeThinkingDots(botId) {
1865 - botId = botId || 'default';
1866 - var $chatBox = getElement(botId, 'chat-box');
1867 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1868 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1869 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1870 - }
1871 794
1872 795 // ====================================
1873 796 // TEXT FORMATTING & PROCESSING
1874 797 // ====================================
@@ -1873,332 +796,82 @@
1873 796 // TEXT FORMATTING & PROCESSING
1874 797 // ====================================
1875 798
1876 799 function linkify(inputText) {
1877 - if (!inputText) {
1878 - return '';
1879 - }
800 + if (!inputText) return '';
801 +
802 + // Process markdown headers
803 + let processedText = formatMarkdownHeaders(inputText);
804 +
805 + // Process markdown links
806 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
807 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
808 + const safeUrl = encodeURI(url);
809 + const safeText = sanitizeUserInput(text);
810 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
811 + });
1880 812
1881 - // Helper function to check if URL is already encoded
1882 - function isUrlEncoded(url) {
1883 - // Check for % followed by exactly 2 hex digits
1884 - return /%[0-9a-fA-F]{2}/.test(url);
1885 - }
813 + // Process phone numbers (tel:)
814 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
815 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
816 + const safePhone = encodeURI(phone);
817 + const safeText = sanitizeUserInput(text);
818 + return `<a href="${safePhone}">${safeText}</a>`;
819 + });
1886 820
1887 - // Helper function to safely encode URLs only if needed
1888 - function safeEncodeUrl(url) {
1889 - // If URL already contains encoded characters, return as-is
1890 - if (isUrlEncoded(url)) {
1891 - return url;
1892 - }
1893 - // Otherwise, encode it
1894 - return encodeURI(url);
1895 - }
821 + // Process standalone URLs
822 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
823 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
824 + const safeUrl = encodeURI(url);
825 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
826 + });
1896 827
1897 - // Process markdown headers FIRST
1898 - let processedText = formatMarkdownHeaders(inputText);
828 + // Process www. URLs
829 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
830 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
831 + const safeUrl = encodeURI(`http://${url}`);
832 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
833 + });
1899 834
1900 - // Process text styling (bold, italic, strikethrough)
1901 - processedText = formatTextStyling(processedText);
835 + return processedText;
836 + }
1902 837
1903 - // Process code blocks BEFORE processing links
1904 - processedText = formatCodeBlocks(processedText);
1905 -
1906 - // Process markdown tables BEFORE converting newlines to paragraphs
1907 - processedText = formatMarkdownTables(processedText);
1908 -
1909 - // NOW convert to paragraphs
1910 - processedText = convertNewlinesToBreaks(processedText);
1911 -
1912 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1913 - // This prevents them from being processed as markdown links
1914 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1915 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1916 - // Clean the URL of any trailing punctuation
1917 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1918 - const safeUrl = safeEncodeUrl(cleanUrl);
1919 - // Return as a proper link without the brackets
1920 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1921 - });
1922 -
1923 - // Process markdown links: [text](url) and [](url)
1924 - // Uses balanced parenthesis matching to handle URLs containing parens
1925 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1926 - processedText = (function(input) {
1927 - var result = '';
1928 - var i = 0;
1929 - while (i < input.length) {
1930 - // Look for [ at current position
1931 - if (input[i] === '[') {
1932 - // Find closing ]
1933 - var closeBracket = input.indexOf(']', i + 1);
1934 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1935 - result += input[i];
1936 - i++;
1937 - continue;
1938 - }
1939 - var linkText = input.substring(i + 1, closeBracket);
1940 - // Check if URL starts with http
1941 - var urlStart = closeBracket + 2;
1942 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1943 - result += input[i];
1944 - i++;
1945 - continue;
1946 - }
1947 - // Find balanced closing paren
1948 - var depth = 1;
1949 - var j = urlStart;
1950 - while (j < input.length && depth > 0) {
1951 - if (input[j] === '(') depth++;
1952 - else if (input[j] === ')') depth--;
1953 - if (depth > 0) j++;
1954 - }
1955 - if (depth !== 0) {
1956 - result += input[i];
1957 - i++;
1958 - continue;
1959 - }
1960 - var url = input.substring(urlStart, j);
1961 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1962 - var encodedUrl = safeEncodeUrl(cleanUrl);
1963 - if (!linkText || !linkText.trim()) {
1964 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1965 - } else {
1966 - var safeText = sanitizeUserInput(linkText);
1967 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1968 - }
1969 - i = j + 1; // Skip past the closing )
1970 - } else {
1971 - result += input[i];
1972 - i++;
1973 - }
1974 - }
1975 - return result;
1976 - })(processedText);
1977 -
1978 - // Process phone numbers: [text](tel:number)
1979 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1980 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1981 - const safePhone = safeEncodeUrl(phone);
1982 - const safeText = sanitizeUserInput(text);
1983 - return `<a href="${safePhone}">${safeText}</a>`;
1984 - });
1985 -
1986 - // Process mailto links: [text](mailto:email)
1987 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1988 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1989 - const safeMailto = safeEncodeUrl(mailto);
1990 - const safeText = sanitizeUserInput(text);
1991 - return `<a href="${safeMailto}">${safeText}</a>`;
1992 - });
1993 -
1994 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1995 - // Updated pattern to be more careful about what it matches
1996 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1997 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1998 - // Extra check: make sure this isn't already linked
1999 - if (match.includes('href=') || match.includes('</a>')) {
2000 - return match;
2001 - }
2002 -
2003 - // Clean trailing punctuation
2004 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2005 - const safeUrl = safeEncodeUrl(cleanUrl);
2006 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2007 - });
2008 -
2009 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2010 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2011 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2012 - // Extra check: make sure this isn't already linked
2013 - if (match.includes('href=') || match.includes('</a>')) {
2014 - return match;
2015 - }
2016 -
2017 - // Clean trailing punctuation
2018 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2019 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2020 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2021 - });
2022 -
2023 - return processedText;
2024 -}
2025 -
2026 838 function formatMarkdownHeaders(text) {
2027 839 // Handle h1 to h6 headers
2028 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
840 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2029 841 const level = hashes.length;
2030 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
842 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2031 843 });
2032 844 }
2033 845
2034 -function formatTextStyling(text) {
2035 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2036 - const protectedSegments = [];
2037 - let protectedText = text;
2038 -
2039 - // Step 1a: Protect HTML href="..." attributes
2040 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2041 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2042 - protectedSegments.push(match);
2043 - return placeholder;
2044 - });
2045 -
2046 - // Step 1b: Protect Markdown links [text](url)
2047 - // This is crucial - we need to protect the URLs in markdown format
2048 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2049 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2050 - protectedSegments.push(match);
2051 - return placeholder;
2052 - });
2053 -
2054 - // Step 1c: Also protect bare URLs that might exist
2055 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2056 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2057 - protectedSegments.push(match);
2058 - return placeholder;
2059 - });
2060 -
2061 - // Step 2: Now apply text styling to the protected text
2062 - // Handle bold text (**text**)
2063 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2064 -
2065 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2066 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2067 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2068 -
2069 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2070 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2071 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2072 -
2073 - // Handle strikethrough (~~text~~)
2074 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2075 -
2076 - // Step 3: Restore all protected segments
2077 - protectedSegments.forEach((original, index) => {
2078 - const placeholder = `__PROTECTED_${index}__`;
2079 - protectedText = protectedText.replace(placeholder, original);
2080 - });
2081 -
2082 - return protectedText;
2083 -}
2084 846 function formatBoldText(text) {
2085 - // This function is kept for compatibility but now uses formatTextStyling
2086 - return formatTextStyling(text);
847 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2087 848 }
2088 849
2089 -function convertNewlinesToBreaks(text) {
2090 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2091 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
850 + function convertNewlinesToBreaks(text) {
851 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
852 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
853 +
854 + // Wrap each paragraph in <p> tags
855 + return paragraphs
856 + .map(para => `<p>${para.trim()}</p>`)
857 + .join('');
858 + }
2092 859
2093 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2094 - return paragraphs
2095 - .map(para => para.trim())
2096 - .filter(para => para.length > 0) // Remove empty paragraphs
2097 - .map(para => `<p>${para}</p>`)
2098 - .join('');
2099 -}
2100 860 function formatCodeBlocks(text) {
2101 - // Handle fenced code blocks with language specification (```language)
2102 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2103 - const lang = language || 'text';
2104 - const escapedCode = escapeHtml(code.trim());
2105 - return `<div class="mxchat-code-block-container">
2106 - <div class="mxchat-code-header">
2107 - <span class="mxchat-code-language">${lang}</span>
2108 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2109 - </div>
2110 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2111 - </div>`;
861 + // First handle raw PHP tags
862 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
863 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2112 864 });
2113 -
2114 - // Handle inline code with single backticks
2115 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2116 -
2117 - // Handle raw PHP tags (legacy support)
2118 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2119 - const escapedCode = escapeHtml(match);
2120 - return `<div class="mxchat-code-block-container">
2121 - <div class="mxchat-code-header">
2122 - <span class="mxchat-code-language">php</span>
2123 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2124 - </div>
2125 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2126 - </div>`;
865 +
866 + // Then handle code blocks with backticks
867 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
868 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2127 869 });
2128 -
870 +
2129 871 return text;
2130 872 }
2131 -
2132 - function formatMarkdownTables(text) {
2133 - var lines = text.split('\n');
2134 - var result = [];
2135 - var i = 0;
2136 -
2137 - while (i < lines.length) {
2138 - // Check for a table: current line has pipes AND next line is a separator row
2139 - if (i + 1 < lines.length &&
2140 - lines[i].indexOf('|') !== -1 &&
2141 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2142 -
2143 - var tableLines = [];
2144 - var headerLine = lines[i];
2145 - var separatorLine = lines[i + 1];
2146 - tableLines.push(headerLine);
2147 - tableLines.push(separatorLine);
2148 -
2149 - // Collect remaining table rows
2150 - var j = i + 2;
2151 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2152 - tableLines.push(lines[j]);
2153 - j++;
2154 - }
2155 -
2156 - // Parse alignment from separator row
2157 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2158 - var alignments = sepCells.map(function(cell) {
2159 - var trimmed = cell.trim();
2160 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2161 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2162 - return 'left';
2163 - });
2164 -
2165 - // Build HTML table
2166 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2167 -
2168 - // Header row
2169 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2170 - html += '<thead><tr>';
2171 - headerCells.forEach(function(cell, idx) {
2172 - var align = alignments[idx] || 'left';
2173 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2174 - });
2175 - html += '</tr></thead>';
2176 -
2177 - // Body rows
2178 - html += '<tbody>';
2179 - for (var r = 2; r < tableLines.length; r++) {
2180 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2181 - html += '<tr>';
2182 - rowCells.forEach(function(cell, idx) {
2183 - var align = alignments[idx] || 'left';
2184 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2185 - });
2186 - html += '</tr>';
2187 - }
2188 - html += '</tbody></table></div>';
2189 -
2190 - result.push(html);
2191 - i = j;
2192 - } else {
2193 - result.push(lines[i]);
2194 - i++;
2195 - }
2196 - }
2197 -
2198 - return result.join('\n');
2199 - }
2200 -
873 +
2201 874 function sanitizeUserInput(text) {
2202 875 const div = document.createElement('div');
2203 876 div.textContent = text;
2204 877 return div.innerHTML;
@@ -2203,12 +876,12 @@
2203 876 div.textContent = text;
2204 877 return div.innerHTML;
2205 878 }
2206 879
880 +
2207 881 function escapeHtml(unsafe) {
2208 - // Skip escaping if it's already escaped or contains HTML code block markup
2209 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2210 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
882 + // First check if it's already a code block
883 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2211 884 return unsafe;
2212 885 }
2213 886
2214 887 return unsafe
@@ -2224,25 +897,15 @@
2224 897 textArea.innerHTML = text;
2225 898 return textArea.value;
2226 899 }
2227 900
901 +
2228 902 // ====================================
2229 903 // UI & SCROLLING CONTROLS
2230 904 // ====================================
2231 905
2232 - function scrollToBottom(botIdOrInstant, instant) {
2233 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2234 - var botId = 'default';
2235 - if (typeof botIdOrInstant === 'string') {
2236 - botId = botIdOrInstant;
2237 - instant = instant || false;
2238 - } else if (typeof botIdOrInstant === 'boolean') {
2239 - instant = botIdOrInstant;
2240 - } else {
2241 - instant = false;
2242 - }
2243 -
2244 - var chatBox = getElement(botId, 'chat-box');
906 + function scrollToBottom(instant = false) {
907 + var chatBox = $('#chat-box');
2245 908 if (instant) {
2246 909 // Instantly set the scroll position to the bottom
2247 910 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2248 911 } else {
@@ -2251,15 +914,15 @@
2251 914 const scrollHeight = chatBox.prop("scrollHeight");
2252 915 const initialScroll = chatBox.scrollTop();
2253 916 const distance = scrollHeight - initialScroll;
2254 917 const duration = 500; // Duration in ms
2255 -
918 +
2256 919 function smoothScroll(timestamp) {
2257 920 if (!start) start = timestamp;
2258 921 const progress = timestamp - start;
2259 922 const currentScroll = initialScroll + (distance * (progress / duration));
2260 923 chatBox.scrollTop(currentScroll);
2261 -
924 +
2262 925 if (progress < duration) {
2263 926 requestAnimationFrame(smoothScroll);
2264 927 } else {
2265 928 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2264,37 +927,33 @@
2264 927 } else {
2265 928 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2266 929 }
2267 930 }
2268 -
931 +
2269 932 requestAnimationFrame(smoothScroll);
2270 933 }
2271 934 }
2272 -
2273 - function scrollElementToTop(element, botId, topOffset) {
2274 - botId = botId || 'default';
2275 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2276 - var chatBox = getElement(botId, 'chat-box');
935 +
936 + function scrollElementToTop(element) {
937 + var chatBox = $('#chat-box');
2277 938 var elementTop = element.position().top + chatBox.scrollTop();
2278 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
939 + chatBox.animate({ scrollTop: elementTop }, 500);
2279 940 }
2280 -
2281 - function showChatWidget(botId) {
2282 - botId = botId || 'default';
2283 - var $button = getElement(botId, 'floating-chatbot-button');
941 +
942 + function showChatWidget() {
2284 943 // First ensure display is set
2285 - $button.css('display', 'flex');
944 + $('#floating-chatbot-button').css('display', 'flex');
2286 945 // Then handle the fade
2287 - $button.fadeTo(500, 1);
946 + $('#floating-chatbot-button').fadeTo(500, 1);
2288 947 // Force visibility
2289 - $button.removeClass('hidden');
948 + $('#floating-chatbot-button').removeClass('hidden');
949 + //console.log('Showing widget');
2290 950 }
2291 -
2292 - function hideChatWidget(botId) {
2293 - botId = botId || 'default';
2294 - var $button = getElement(botId, 'floating-chatbot-button');
2295 - $button.css('display', 'none');
2296 - $button.addClass('hidden');
951 +
952 + function hideChatWidget() {
953 + $('#floating-chatbot-button').css('display', 'none');
954 + $('#floating-chatbot-button').addClass('hidden');
955 + //console.log('Hiding widget');
2297 956 }
2298 957
2299 958 function disableScroll() {
2300 959 if (isMobile()) {
@@ -2323,15 +982,18 @@
2323 982 // NOTIFICATION SYSTEM
2324 983 // ====================================
2325 984
2326 985 function createNotificationBadge() {
986 + //console.log("Creating notification badge...");
2327 987 const chatButton = document.getElementById('floating-chatbot-button');
2328 -
988 + //console.log("Chat button found:", !!chatButton);
989 +
2329 990 if (!chatButton) return;
2330 -
991 +
2331 992 // Remove any existing badge first
2332 993 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2333 994 if (existingBadge) {
995 + //console.log("Removing existing badge");
2334 996 existingBadge.remove();
2335 997 }
2336 998
2337 999 notificationBadge = document.createElement('div');
@@ -2353,43 +1015,34 @@
2353 1015 chatButton.appendChild(notificationBadge);
2354 1016
2355 1017 }
2356 1018
2357 - function showNotification(botId) {
2358 - botId = botId || 'default';
2359 - const badge = getElementDOM(botId, 'chat-notification-badge');
2360 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2361 - if (badge && $floatingChatbot.hasClass('hidden')) {
1019 + function showNotification() {
1020 + const badge = document.getElementById('chat-notification-badge');
1021 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2362 1022 badge.style.display = 'block';
2363 1023 badge.textContent = '1';
2364 1024 }
2365 1025 }
2366 -
2367 - function hideNotification(botId) {
2368 - botId = botId || 'default';
2369 - const badge = getElementDOM(botId, 'chat-notification-badge');
1026 +
1027 + function hideNotification() {
1028 + const badge = document.getElementById('chat-notification-badge');
2370 1029 if (badge) {
2371 1030 badge.style.display = 'none';
2372 1031 }
2373 1032 }
2374 -
2375 - function startNotificationChecking(botId) {
2376 - botId = botId || 'default';
1033 +
1034 + function startNotificationChecking() {
2377 1035 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2378 1036 if (!chatPersistenceEnabled) return;
2379 -
2380 - createNotificationBadge(botId);
2381 - var instance = MxChatInstances.get(botId);
2382 - instance.notificationCheckInterval = setInterval(function() {
2383 - checkForNewMessages(botId);
2384 - }, 30000); // Check every 30 seconds
1037 +
1038 + createNotificationBadge();
1039 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2385 1040 }
2386 -
2387 - function stopNotificationChecking(botId) {
2388 - botId = botId || 'default';
2389 - var instance = MxChatInstances.get(botId);
2390 - if (instance.notificationCheckInterval) {
2391 - clearInterval(instance.notificationCheckInterval);
1041 +
1042 + function stopNotificationChecking() {
1043 + if (notificationCheckInterval) {
1044 + clearInterval(notificationCheckInterval);
2392 1045 }
2393 1046 }
2394 1047
2395 1048 function checkForNewMessages() {
@@ -2415,35 +1068,50 @@
2415 1068 });
2416 1069 }
2417 1070
2418 1071
2419 -// ====================================
2420 -// LIVE AGENT FUNCTIONALITY
2421 -// ====================================
2422 -
2423 -function startPolling(botId) {
2424 - botId = botId || 'default';
2425 - var instance = MxChatInstances.get(botId);
2426 - // Clear any existing interval first
2427 - stopPolling(botId);
2428 - instance.pollingInterval = setInterval(function() {
2429 - checkForAgentMessages(botId);
2430 - }, 5000);
2431 -}
2432 -
2433 -function stopPolling(botId) {
2434 - botId = botId || 'default';
2435 - var instance = MxChatInstances.get(botId);
2436 - if (instance.pollingInterval) {
2437 - clearInterval(instance.pollingInterval);
2438 - instance.pollingInterval = null;
1072 + // ====================================
1073 + // LIVE AGENT FUNCTIONALITY
1074 + // ====================================
1075 +
1076 + function updateChatModeIndicator(mode) {
1077 + const indicator = document.getElementById('chat-mode-indicator');
1078 + if (indicator) {
1079 + // For Live Agent, keep as is; for AI mode, use the customized text
1080 + if (mode === 'agent') {
1081 + indicator.textContent = 'Live Agent';
1082 + } else {
1083 + // Get the custom AI agent text from a data attribute we'll add to the element
1084 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1085 + indicator.textContent = customAiText;
1086 + }
1087 + }
1088 + // Start or stop polling based on mode
1089 + if (mode === 'agent') {
1090 + startPolling();
1091 + } else {
1092 + stopPolling();
1093 + }
2439 1094 }
2440 -}
2441 -
2442 -function checkForAgentMessages(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - const sessionId = getChatSession(botId);
1095 +
1096 + function startPolling() {
1097 + // Clear any existing interval first
1098 + stopPolling();
1099 + // Start new polling interval
1100 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1101 + //console.log("Started agent message polling");
1102 + }
1103 +
1104 + function stopPolling() {
1105 + if (pollingInterval) {
1106 + clearInterval(pollingInterval);
1107 + pollingInterval = null;
1108 + //console.log("Stopped agent message polling");
1109 + }
1110 + }
1111 +
1112 +function checkForAgentMessages() {
1113 + const sessionId = getChatSession();
2446 1114 $.ajax({
2447 1115 url: mxchatChat.ajax_url,
2448 1116 type: 'POST',
2449 1117 dataType: 'json',
@@ -2449,44 +1117,35 @@
2449 1117 dataType: 'json',
2450 1118 data: {
2451 1119 action: 'mxchat_fetch_new_messages',
2452 1120 session_id: sessionId,
2453 - last_seen_id: instance.lastSeenMessageId,
2454 - persistence_enabled: 'true',
1121 + last_seen_id: lastSeenMessageId,
1122 + persistence_enabled: 'true', // Add this too
2455 1123 nonce: mxchatChat.nonce
2456 1124 },
2457 1125 success: function (response) {
2458 1126 if (response.success && response.data?.new_messages) {
2459 1127 let hasNewMessage = false;
2460 -
1128 +
2461 1129 response.data.new_messages.forEach(function (message) {
2462 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1130 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2463 1131 hasNewMessage = true;
2464 - appendMessage("agent", message.content, '', [], false, botId);
2465 - instance.lastSeenMessageId = message.id;
2466 - instance.processedMessageIds.add(message.id);
1132 + // CHANGE THIS LINE:
1133 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1134 + lastSeenMessageId = message.id;
1135 + processedMessageIds.add(message.id);
2467 1136 }
2468 1137 });
2469 1138
2470 - if (hasNewMessage) {
2471 - enableChatInput(botId);
1139 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1140 + showNotification();
2472 1141 }
2473 -
2474 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2475 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2476 - showNotification(botId);
2477 - }
2478 -
2479 - scrollToBottom(botId, true);
1142 +
1143 + scrollToBottom(true);
2480 1144 }
2481 -
2482 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2483 - if (response.success && response.data?.chat_mode) {
2484 - updateChatModeIndicator(response.data.chat_mode, botId);
2485 - }
2486 1145 },
2487 1146 error: function (xhr, status, error) {
2488 - // Polling error - silently continue
1147 + //console.error("Polling error:", xhr, status, error);
2489 1148 }
2490 1149 });
2491 1150 }
2492 1151
@@ -2492,166 +1151,120 @@
2492 1151
2493 1152 // ====================================
2494 1153 // CHAT HISTORY & PERSISTENCE
2495 1154 // ====================================
2496 -
2497 -function loadChatHistory(botId, onComplete) {
2498 - botId = botId || 'default';
2499 - var instance = MxChatInstances.get(botId);
2500 -
2501 - // Prevent duplicate loading
2502 - if (instance.chatHistoryLoaded) {
2503 - if (onComplete) onComplete();
2504 - return;
2505 - }
2506 -
2507 - // Use getChatSession which returns null if no session exists (does NOT create one)
2508 - var sessionId = getChatSession(botId);
2509 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2510 -
2511 - // No session yet — nothing to load. History will load after first message via ensureSession.
2512 - if (!sessionId) {
2513 - instance.chatHistoryLoaded = true;
2514 - if (onComplete) onComplete();
2515 - return;
2516 - }
2517 -
2518 - if (chatPersistenceEnabled && sessionId) {
2519 - $.ajax({
2520 - url: mxchatChat.ajax_url,
2521 - type: 'POST',
2522 - dataType: 'json',
2523 - data: {
2524 - action: 'mxchat_fetch_conversation_history',
2525 - session_id: sessionId
2526 - },
2527 - success: function(response) {
2528 - // Handle session reset (IP changed while user was away)
2529 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2530 - // Silent reset — new session but don't clear UI
2531 - MxChatInstances.silentResetSession(botId);
2532 - instance.chatHistoryLoaded = true; // Prevent retry loop
2533 - if (onComplete) onComplete();
2534 - return;
2535 - }
2536 -
2537 - // Check if the response indicates success
2538 - if (response.success) {
2539 - // Handle case where conversation data exists and is an array
2540 - if (response.data && Array.isArray(response.data.conversation)) {
2541 - var $chatBox = getElement(botId, 'chat-box');
1155 +
1156 + function loadChatHistory() {
1157 + var sessionId = getChatSession();
1158 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1159 +
1160 + if (chatPersistenceEnabled && sessionId) {
1161 + $.ajax({
1162 + url: mxchatChat.ajax_url,
1163 + type: 'POST',
1164 + dataType: 'json',
1165 + data: {
1166 + action: 'mxchat_fetch_conversation_history',
1167 + session_id: sessionId
1168 + },
1169 + success: function(response) {
1170 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1171 +
1172 +
1173 + var $chatBox = $('#chat-box');
2542 1174 var $fragment = $(document.createDocumentFragment());
2543 - let highestMessageId = instance.lastSeenMessageId;
2544 -
2545 - // Update chat mode if provided
1175 + let highestMessageId = lastSeenMessageId;
1176 +
2546 1177 if (response.data.chat_mode) {
2547 - updateChatModeIndicator(response.data.chat_mode, botId);
1178 + updateChatModeIndicator(response.data.chat_mode);
2548 1179 }
2549 -
2550 - // Only process if there are actual messages
2551 - if (response.data.conversation.length > 0) {
2552 - // IMPORTANT: Clear existing messages before loading history
2553 - $chatBox.empty();
2554 -
2555 - $.each(response.data.conversation, function(index, message) {
2556 - // Skip agent messages if persistence is off
2557 - if (!chatPersistenceEnabled && message.role === 'agent') {
2558 - return;
2559 - }
2560 -
2561 - var messageClass, messageBgColor, messageFontColor;
2562 -
2563 - switch (message.role) {
2564 - case 'user':
2565 - messageClass = 'user-message';
2566 - messageBgColor = userMessageBgColor;
2567 - messageFontColor = userMessageFontColor;
2568 - break;
2569 - case 'agent':
2570 - messageClass = 'agent-message';
2571 - messageBgColor = liveAgentMessageBgColor;
2572 - messageFontColor = liveAgentMessageFontColor;
2573 - break;
2574 - default:
2575 - messageClass = 'bot-message';
2576 - messageBgColor = botMessageBgColor;
2577 - messageFontColor = botMessageFontColor;
2578 - break;
2579 - }
2580 -
2581 - var messageElement = $('<div>').addClass(messageClass)
2582 - .css({
2583 - 'background': messageBgColor,
2584 - 'color': messageFontColor
2585 - });
2586 -
2587 - var content = message.content;
2588 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2589 - content = decodeHTMLEntities(content);
2590 -
2591 - // Skip linkify for messages containing structured HTML
2592 - // (forms, product cards, galleries, etc.) to avoid
2593 - // markdown formatting corrupting HTML attributes
2594 - // (e.g. underscores in name="field_name" becoming <em> tags)
2595 - if (content.includes("mxchat-product-card") ||
2596 - content.includes("mxchat-image-gallery") ||
2597 - content.includes("mxchat-featured-products") ||
2598 - content.includes("<form") ||
2599 - content.includes("<input") ||
2600 - content.includes("<select") ||
2601 - content.includes("<textarea")) {
2602 - messageElement.html(content);
2603 - } else {
2604 - var formattedContent = linkify(content);
2605 - messageElement.html(formattedContent);
2606 - }
2607 -
2608 - $fragment.append(messageElement);
2609 -
2610 - // Track message IDs
1180 +
1181 + $.each(response.data.conversation, function(index, message) {
1182 + // Skip agent messages if persistence is off
1183 + if (!chatPersistenceEnabled && message.role === 'agent') {
1184 + return;
1185 + }
1186 +
1187 + var messageClass, messageBgColor, messageFontColor;
1188 +
1189 + switch (message.role) {
1190 + case 'user':
1191 + messageClass = 'user-message';
1192 + messageBgColor = userMessageBgColor;
1193 + messageFontColor = userMessageFontColor;
1194 + break;
1195 + case 'agent':
1196 + messageClass = 'agent-message';
1197 + messageBgColor = liveAgentMessageBgColor;
1198 + messageFontColor = liveAgentMessageFontColor;
1199 + break;
1200 + default:
1201 + messageClass = 'bot-message';
1202 + messageBgColor = botMessageBgColor;
1203 + messageFontColor = botMessageFontColor;
1204 + break;
1205 + }
1206 +
1207 + var messageElement = $('<div>').addClass(messageClass)
1208 + .css({
1209 + 'background': messageBgColor,
1210 + 'color': messageFontColor
1211 + });
1212 +
1213 + var content = message.content;
1214 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1215 + content = decodeHTMLEntities(content);
1216 +
1217 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1218 + messageElement.html(content);
1219 + } else {
1220 + var formattedContent = linkify(
1221 + formatBoldText(
1222 + convertNewlinesToBreaks(formatCodeBlocks(content))
1223 + )
1224 + );
1225 + messageElement.html(formattedContent);
1226 + }
1227 +
1228 + $fragment.append(messageElement);
1229 +
1230 + // In loadChatHistory, change this part:
2611 1231 if (message.id) {
2612 1232 highestMessageId = Math.max(highestMessageId, message.id);
2613 - instance.processedMessageIds.add(message.id);
1233 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2614 1234 }
2615 - });
2616 -
2617 - // Only append messages and scroll if we have content
2618 - $chatBox.append($fragment);
2619 - scrollToBottom(botId, true);
2620 -
2621 - // Collapse quick questions if we have conversation history
2622 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2623 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2624 - collapseQuickQuestions(botId);
1235 + });
1236 +
1237 + $chatBox.append($fragment);
1238 + scrollToBottom(true);
1239 +
1240 + if (response.data.conversation.length > 0) {
1241 + $('#mxchat-popular-questions').hide();
1242 + }
1243 +
1244 + // Update lastSeenMessageId after history loads
1245 + lastSeenMessageId = highestMessageId;
1246 +
1247 + // Only update chat mode if persistence is enabled
1248 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1249 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1250 + if (lastMessage.role === 'agent') {
1251 + updateChatModeIndicator('agent');
2625 1252 }
2626 -
2627 - // Update lastSeenMessageId after history loads
2628 - instance.lastSeenMessageId = highestMessageId;
2629 -
2630 - // Only update chat mode if persistence is enabled and we have messages
2631 - if (chatPersistenceEnabled) {
2632 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2633 - if (lastMessage.role === 'agent') {
2634 - updateChatModeIndicator('agent', botId);
2635 - }
2636 - }
2637 -
2638 - // Mark as loaded ONLY after successful load
2639 - instance.chatHistoryLoaded = true;
2640 1253 }
1254 + } else {
1255 + console.warn("No conversation history found.");
2641 1256 }
1257 + },
1258 + error: function(xhr, status, error) {
1259 + //console.error("Error loading chat history:", status, error);
1260 + appendMessage("bot", "Unable to load chat history.");
2642 1261 }
2643 - if (onComplete) onComplete();
2644 - },
2645 - error: function(xhr, status, error) {
2646 - // Error loading chat history - silently continue
2647 - if (onComplete) onComplete();
2648 - }
2649 - });
2650 - } else {
2651 - if (onComplete) onComplete();
1262 + });
1263 + } else {
1264 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1265 + }
2652 1266 }
2653 -}
2654 1267
2655 1268
2656 1269 // ====================================
2657 1270 // FILE UPLOAD FUNCTIONALITY
@@ -2663,42 +1276,40 @@
2663 1276 element.addEventListener(eventType, handler);
2664 1277 }
2665 1278 }
2666 1279
2667 - function showActivePdf(filename, botId) {
2668 - botId = botId || 'default';
2669 - const container = getElementDOM(botId, 'active-pdf-container');
2670 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2671 -
1280 + function showActivePdf(filename) {
1281 + const container = document.getElementById('active-pdf-container');
1282 + const nameElement = document.getElementById('active-pdf-name');
1283 +
2672 1284 if (!container || !nameElement) {
1285 + //console.error('PDF container elements not found');
2673 1286 return;
2674 1287 }
2675 -
1288 +
2676 1289 nameElement.textContent = filename;
2677 1290 container.style.display = 'flex';
2678 1291 }
2679 -
2680 - function showActiveWord(filename, botId) {
2681 - botId = botId || 'default';
2682 - const container = getElementDOM(botId, 'active-word-container');
2683 - const nameElement = getElementDOM(botId, 'active-word-name');
2684 -
1292 +
1293 + function showActiveWord(filename) {
1294 + const container = document.getElementById('active-word-container');
1295 + const nameElement = document.getElementById('active-word-name');
1296 +
2685 1297 if (!container || !nameElement) {
1298 + //console.error('Word document container elements not found');
2686 1299 return;
2687 1300 }
2688 -
1301 +
2689 1302 nameElement.textContent = filename;
2690 1303 container.style.display = 'flex';
2691 1304 }
2692 -
2693 - function removeActivePdf(botId) {
2694 - botId = botId || 'default';
2695 - var instance = MxChatInstances.get(botId);
2696 - const container = getElementDOM(botId, 'active-pdf-container');
2697 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2698 -
2699 - if (!container || !nameElement || !instance.activePdfFile) return;
2700 -
1305 +
1306 + function removeActivePdf() {
1307 + const container = document.getElementById('active-pdf-container');
1308 + const nameElement = document.getElementById('active-pdf-name');
1309 +
1310 + if (!container || !nameElement || !activePdfFile) return;
1311 +
2701 1312 fetch(mxchatChat.ajax_url, {
2702 1313 method: 'POST',
2703 1314 headers: {
2704 1315 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2704,9 +1315,9 @@
2704 1315 'Content-Type': 'application/x-www-form-urlencoded',
2705 1316 },
2706 1317 body: new URLSearchParams({
2707 1318 'action': 'mxchat_remove_pdf',
2708 - 'session_id': getChatSession(botId),
1319 + 'session_id': sessionId,
2709 1320 'nonce': mxchatChat.nonce
2710 1321 })
2711 1322 })
2712 1323 .then(response => response.json())
@@ -2718,12 +1329,12 @@
2718 1329 appendMessage('bot', 'PDF removed.');
2719 1330 }
2720 1331 })
2721 1332 .catch(error => {
2722 - // Error removing PDF - silently continue
1333 + //console.error('Error removing PDF:', error);
2723 1334 });
2724 1335 }
2725 -
1336 +
2726 1337 function removeActiveWord() {
2727 1338 const container = document.getElementById('active-word-container');
2728 1339 const nameElement = document.getElementById('active-word-name');
2729 1340
@@ -2749,53 +1360,56 @@
2749 1360 appendMessage('bot', 'Word document removed.');
2750 1361 }
2751 1362 })
2752 1363 .catch(error => {
2753 - // Error removing Word document - silently continue
1364 + //console.error('Error removing Word document:', error);
2754 1365 });
2755 1366 }
2756 -
1367 +
2757 1368 // ====================================
2758 1369 // CONSENT & COMPLIANCE (GDPR)
2759 1370 // ====================================
2760 -
2761 - function initializeChatVisibility(botId) {
2762 - botId = botId || 'default';
2763 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2764 - mxchatChat.complianz_toggle === '1' ||
1371 +
1372 + function initializeChatVisibility() {
1373 + //console.log('Initializing chat visibility');
1374 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1375 + mxchatChat.complianz_toggle === '1' ||
2765 1376 mxchatChat.complianz_toggle === 1;
2766 -
1377 +
2767 1378 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2768 1379 // Initial check
2769 - checkConsentAndShowChat(botId);
2770 -
1380 + checkConsentAndShowChat();
1381 +
2771 1382 // Listen for consent changes
2772 1383 $(document).on('cmplz_status_change', function(event) {
2773 - checkConsentAndShowChat(botId);
1384 + //console.log('Status change detected');
1385 + checkConsentAndShowChat();
2774 1386 });
2775 1387 } else {
2776 1388 // If Complianz is not enabled, always show
2777 - getElement(botId, 'floating-chatbot-button')
1389 + $('#floating-chatbot-button')
2778 1390 .css('display', 'flex')
2779 1391 .removeClass('hidden no-consent')
2780 1392 .fadeTo(500, 1);
2781 -
1393 +
2782 1394 // Also check pre-chat message when Complianz is not enabled
2783 - checkPreChatDismissal(botId);
1395 + checkPreChatDismissal();
2784 1396 }
2785 1397 }
2786 1398
2787 -
2788 - function checkConsentAndShowChat(botId) {
2789 - botId = botId || 'default';
1399 +
1400 + function checkConsentAndShowChat() {
2790 1401 var consentStatus = cmplz_has_consent('marketing');
2791 1402 var consentType = complianz.consenttype;
2792 -
2793 - let $widget = getElement(botId, 'floating-chatbot-button');
2794 - let $chatbot = getElement(botId, 'floating-chatbot');
2795 - let $preChat = getElement(botId, 'pre-chat-message');
2796 -
1403 +
1404 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1405 +
1406 + let $widget = $('#floating-chatbot-button');
1407 + let $chatbot = $('#floating-chatbot');
1408 + let $preChat = $('#pre-chat-message');
1409 +
2797 1410 if (consentStatus === true) {
1411 + //console.log('Consent granted - showing widget');
2798 1412 $widget
2799 1413 .removeClass('no-consent')
2800 1414 .css('display', 'flex')
2801 1415 .removeClass('hidden')
@@ -2800,12 +1414,13 @@
2800 1414 .css('display', 'flex')
2801 1415 .removeClass('hidden')
2802 1416 .fadeTo(500, 1);
2803 1417 $chatbot.removeClass('no-consent');
2804 -
1418 +
2805 1419 // Show pre-chat message if not dismissed
2806 - checkPreChatDismissal(botId);
1420 + checkPreChatDismissal();
2807 1421 } else {
1422 + //console.log('No consent - hiding widget');
2808 1423 $widget
2809 1424 .addClass('no-consent')
2810 1425 .fadeTo(500, 0, function() {
2811 1426 $(this)
@@ -2812,9 +1427,9 @@
2812 1427 .css('display', 'none')
2813 1428 .addClass('hidden');
2814 1429 });
2815 1430 $chatbot.addClass('no-consent');
2816 -
1431 +
2817 1432 // Hide pre-chat message when no consent
2818 1433 $preChat.hide();
2819 1434 }
2820 1435 }
@@ -2822,38 +1437,46 @@
2822 1437
2823 1438 // ====================================
2824 1439 // PRE-CHAT MESSAGE HANDLING
2825 1440 // ====================================
2826 -
2827 - function checkPreChatDismissal(botId) {
2828 - botId = botId || 'default';
2829 - try {
2830 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2831 - if (dismissedAt) {
2832 - // Re-show after 24 hours
2833 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2834 - if (elapsed < 86400000) {
2835 - getElement(botId, 'pre-chat-message').hide();
2836 - return;
1441 +
1442 + function checkPreChatDismissal() {
1443 + $.ajax({
1444 + url: mxchatChat.ajax_url,
1445 + type: 'POST',
1446 + data: {
1447 + action: 'mxchat_check_pre_chat_message_status',
1448 + _ajax_nonce: mxchatChat.nonce
1449 + },
1450 + success: function(response) {
1451 + if (response.success && !response.data.dismissed) {
1452 + $('#pre-chat-message').fadeIn(250);
1453 + } else {
1454 + $('#pre-chat-message').hide();
2837 1455 }
2838 - // Expired — clear and show again
2839 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1456 + },
1457 + error: function() {
1458 + //console.error('Failed to check pre-chat message dismissal status.');
2840 1459 }
2841 - getElement(botId, 'pre-chat-message').fadeIn(250);
2842 - } catch (e) {
2843 - // localStorage unavailable — show the message
2844 - getElement(botId, 'pre-chat-message').fadeIn(250);
2845 - }
1460 + });
2846 1461 }
2847 -
2848 - function handlePreChatDismissal(botId) {
2849 - botId = botId || 'default';
2850 - getElement(botId, 'pre-chat-message').fadeOut(200);
2851 - try {
2852 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2853 - } catch (e) {
2854 - // localStorage unavailable — dismissal won't persist
2855 - }
1462 +
1463 + function handlePreChatDismissal() {
1464 + $('#pre-chat-message').fadeOut(200);
1465 + $.ajax({
1466 + url: mxchatChat.ajax_url,
1467 + type: 'POST',
1468 + data: {
1469 + action: 'mxchat_dismiss_pre_chat_message',
1470 + _ajax_nonce: mxchatChat.nonce
1471 + },
1472 + success: function() {
1473 + $('#pre-chat-message').hide();
1474 + },
1475 + error: function() {
1476 + //console.error('Failed to dismiss pre-chat message.');
1477 + }
1478 + });
2856 1479 }
2857 1480
2858 1481
2859 1482 // ====================================
@@ -2877,106 +1500,81 @@
2877 1500 // ====================================
2878 1501 // EVENT HANDLERS & INITIALIZATION
2879 1502 // ====================================
2880 1503
2881 -$(document).on('click', '.mxchat-popular-question', function () {
2882 - var question = $(this).text();
2883 - var botId = getBotIdFromElement(this);
1504 + // Popular questions click handler
1505 + $('.mxchat-popular-question').on('click', function () {
1506 + var question = $(this).text(); // Get the text of the clicked question
2884 1507
2885 - // Append the question as if the user typed it
2886 - appendMessage("user", question, '', [], false, botId);
1508 + // Append the question as if the user typed it
1509 + appendMessage("user", question);
2887 1510
2888 - // Only collapse if there are questions
2889 - if (hasQuickQuestions(botId)) {
2890 - collapseQuickQuestions(botId);
2891 - }
2892 -
2893 - // Send the question to the server
2894 - sendMessageToChatbot(question, botId);
2895 -});
2896 -
2897 -$(document).on('click', '.questions-toggle-btn', function(e) {
2898 - e.preventDefault();
2899 - e.stopPropagation();
2900 - var botId = getBotIdFromElement(this);
2901 - expandQuickQuestions(botId);
2902 -});
2903 -
2904 -$(document).on('click', '.questions-collapse-btn', function(e) {
2905 - e.preventDefault();
2906 - e.stopPropagation();
2907 - var botId = getBotIdFromElement(this);
2908 - collapseQuickQuestions(botId);
2909 -});
1511 + // Send the question to the server (backend)
1512 + sendMessageToChatbot(question);
1513 + });
2910 1514
2911 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2912 - $(document).on('click', '.floating-chatbot-button', function() {
2913 - var botId = getBotIdFromElement(this);
2914 - var $chatbot = getElement(botId, 'floating-chatbot');
2915 - var $badge = getElement(botId, 'chat-notification-badge');
2916 - var $preChat = getElement(botId, 'pre-chat-message');
2917 -
2918 - if ($chatbot.hasClass('hidden')) {
2919 - $chatbot.removeClass('hidden').addClass('visible');
1515 + // Pre-chat message dismissal handlers
1516 + $(document).on('click', '.close-pre-chat-message', function(e) {
1517 + e.stopPropagation();
1518 + handlePreChatDismissal();
1519 + });
1520 +
1521 + // Chatbot visibility toggle handlers
1522 + $(document).on('click', '#floating-chatbot-button', function() {
1523 + var chatbot = $('#floating-chatbot');
1524 + if (chatbot.hasClass('hidden')) {
1525 + chatbot.removeClass('hidden').addClass('visible');
2920 1526 $(this).addClass('hidden');
2921 - $badge.hide(); // Hide notification when opening chat
1527 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2922 1528 disableScroll();
2923 - $preChat.fadeOut(250);
2924 -
2925 - // Load chat history for returning visitors (persistence)
2926 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2927 - if (chatPersistenceEnabled) {
2928 - MxChatInstances.ensureSession(botId);
2929 - }
2930 -
2931 - // Deferred email check — only on first widget open
2932 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2933 - var instance = MxChatInstances.get(botId);
2934 - if (emailBlocker && !instance.emailCheckDone) {
2935 - instance.emailCheckDone = true;
2936 - resolveEmailState(botId);
2937 - } else if (!emailBlocker) {
2938 - // No email collection — still route through showChatContainerForBot
2939 - // so the loader is shown while chat history loads
2940 - showChatContainerForBot(botId);
2941 - }
1529 + $('#pre-chat-message').fadeOut(250);
2942 1530 } else {
2943 - $chatbot.removeClass('visible').addClass('hidden');
1531 + chatbot.removeClass('visible').addClass('hidden');
2944 1532 $(this).removeClass('hidden');
2945 1533 enableScroll();
2946 - checkPreChatDismissal(botId);
1534 + checkPreChatDismissal();
2947 1535 }
2948 1536 });
2949 -
2950 - // Allow clicking anywhere on the title bar to close the chatbot
2951 - $(document).on('click', '.chatbot-top-bar', function() {
2952 - var botId = getBotIdFromElement(this);
2953 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2954 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
1537 +
1538 + $(document).on('click', '#exit-chat-button', function() {
1539 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1540 + $('#floating-chatbot-button').removeClass('hidden');
2955 1541 enableScroll();
2956 1542 });
2957 -
1543 +
2958 1544 $(document).on('click', '.close-pre-chat-message', function(e) {
2959 1545 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2960 - var botId = getBotIdFromElement(this);
2961 - handlePreChatDismissal(botId);
1546 + $('#pre-chat-message').fadeOut(200, function() {
1547 + $(this).remove();
1548 + });
2962 1549 });
2963 -
2964 -
2965 - // PDF upload button handlers - use class selector
2966 - $(document).on('click', '.pdf-upload-btn', function() {
2967 - var botId = getBotIdFromElement(this);
2968 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2969 - if (pdfInput) pdfInput.click();
1550 +
1551 + // Add to Cart button handler
1552 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1553 + var productId = $(this).data('product-id');
1554 +
1555 + // Get the button text instead of hardcoded "add to cart"
1556 + var buttonText = $(this).text() || "add to cart";
1557 +
1558 + // Add a special prefix to indicate this is from button
1559 + appendMessage("user", buttonText);
1560 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
2970 1561 });
2971 1562
2972 - // Word upload button handlers - use class selector
2973 - $(document).on('click', '.word-upload-btn', function() {
2974 - var botId = getBotIdFromElement(this);
2975 - var wordInput = getElementDOM(botId, 'word-upload');
2976 - if (wordInput) wordInput.click();
2977 - });
1563 + // PDF upload button handlers
1564 + if (document.getElementById('pdf-upload-btn')) {
1565 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1566 + document.getElementById('pdf-upload').click();
1567 + });
1568 + }
2978 1569
1570 + // Word upload button handlers
1571 + if (document.getElementById('word-upload-btn')) {
1572 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1573 + document.getElementById('word-upload').click();
1574 + });
1575 + }
1576 +
2979 1577 // PDF file input change handler
2980 1578 addSafeEventListener('pdf-upload', 'change', async function(e) {
2981 1579 const file = e.target.files[0];
2982 1580
@@ -2985,13 +1583,15 @@
2985 1583 return;
2986 1584 }
2987 1585
2988 1586 if (!sessionId) {
1587 + //console.error('No session ID found');
2989 1588 alert('Error: No session ID found');
2990 1589 return;
2991 1590 }
2992 -
1591 +
2993 1592 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1593 + //console.error('mxchatChat not properly configured:', mxchatChat);
2994 1594 alert('Error: Ajax configuration missing');
2995 1595 return;
2996 1596 }
2997 1597
@@ -3022,12 +1622,12 @@
3022 1622
3023 1623 if (data.success) {
3024 1624 // Hide popular questions if they exist
3025 1625 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3026 - if (hasQuickQuestions()) {
3027 - collapseQuickQuestions();
1626 + if (popularQuestionsContainer) {
1627 + popularQuestionsContainer.style.display = 'none';
3028 1628 }
3029 -
1629 +
3030 1630 // Show the active PDF name
3031 1631 showActivePdf(data.data.filename);
3032 1632
3033 1633 appendMessage('bot', data.data.message);
@@ -3033,11 +1633,13 @@
3033 1633 appendMessage('bot', data.data.message);
3034 1634 scrollToBottom();
3035 1635 activePdfFile = data.data.filename;
3036 1636 } else {
1637 + //console.error('Upload failed:', data.data);
3037 1638 alert('Failed to upload PDF. Please try again.');
3038 1639 }
3039 1640 } catch (error) {
1641 + //console.error('Upload error:', error);
3040 1642 alert('Error uploading file. Please try again.');
3041 1643 } finally {
3042 1644 uploadBtn.disabled = false;
3043 1645 sendBtn.disabled = false;
@@ -3055,12 +1657,13 @@
3055 1657 return;
3056 1658 }
3057 1659
3058 1660 if (!sessionId) {
1661 + //console.error('No session ID found');
3059 1662 alert('Error: No session ID found');
3060 1663 return;
3061 1664 }
3062 -
1665 +
3063 1666 // Disable buttons and show loading state
3064 1667 const uploadBtn = document.getElementById('word-upload-btn');
3065 1668 const sendBtn = document.getElementById('send-button');
3066 1669 const originalBtnContent = uploadBtn.innerHTML;
@@ -3087,10 +1690,10 @@
3087 1690
3088 1691 if (data.success) {
3089 1692 // Hide popular questions if they exist
3090 1693 const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
3091 - if (hasQuickQuestions()) {
3092 - collapseQuickQuestions();
1694 + if (popularQuestionsContainer) {
1695 + popularQuestionsContainer.style.display = 'none';
3093 1696 }
3094 1697
3095 1698 // Show the active Word document name
3096 1699 showActiveWord(data.data.filename);
@@ -3098,11 +1701,13 @@
3098 1701 appendMessage('bot', data.data.message);
3099 1702 scrollToBottom();
3100 1703 activeWordFile = data.data.filename;
3101 1704 } else {
1705 + //console.error('Upload failed:', data.data);
3102 1706 alert('Failed to upload Word document. Please try again.');
3103 1707 }
3104 1708 } catch (error) {
1709 + //console.error('Upload error:', error);
3105 1710 alert('Error uploading file. Please try again.');
3106 1711 } finally {
3107 1712 uploadBtn.disabled = false;
3108 1713 sendBtn.disabled = false;
@@ -3159,640 +1764,164 @@
3159 1764 });
3160 1765 });
3161 1766
3162 1767
3163 -// ====================================
3164 -// INIT LOADER & CHAT CONTAINER HELPERS
3165 -// ====================================
3166 -// These must be outside the email collection block so they're always available
3167 -// (used by persistence loading even when email collection is off)
3168 -
3169 -function showInitLoader(botId) {
3170 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3171 - if (loader) loader.style.display = 'flex';
3172 -}
3173 -
3174 -function hideInitLoader(botId) {
3175 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3176 - if (loader) loader.style.display = 'none';
3177 -}
3178 -
3179 -function showEmailFormForBot(botId) {
3180 - hideInitLoader(botId);
3181 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3182 - var chatContainer = getElementDOM(botId, 'chat-container');
3183 - if (emailBlocker) emailBlocker.style.display = 'flex';
3184 - if (chatContainer) chatContainer.style.display = 'none';
3185 -}
3186 -
3187 -function showChatContainerForBot(botId) {
3188 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3189 - var chatContainer = getElementDOM(botId, 'chat-container');
3190 - if (emailBlocker) emailBlocker.style.display = 'none';
3191 -
3192 - var instance = MxChatInstances.get(botId);
3193 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3194 -
3195 - // If persistence is on and history hasn't loaded yet, show loader
3196 - // while history loads to prevent flash of empty chat
3197 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3198 - if (chatContainer) chatContainer.style.display = 'none';
3199 - showInitLoader(botId);
3200 - loadChatHistory(botId, function() {
3201 - hideInitLoader(botId);
3202 - if (chatContainer) chatContainer.style.display = 'flex';
3203 - scrollToBottom(botId, true);
3204 - });
3205 - } else {
3206 - hideInitLoader(botId);
3207 - if (chatContainer) chatContainer.style.display = 'flex';
3208 - if (typeof loadChatHistory === 'function') {
3209 - loadChatHistory(botId);
3210 - }
3211 - }
3212 -}
3213 -
3214 -// ====================================
3215 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3216 -// ====================================
3217 -// Only run email collection setup if it's enabled
3218 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3219 -
3220 - // Track submitting state per bot
3221 - const emailSubmittingState = {};
3222 -
3223 - // Add CSS animations for email form (once globally)
3224 - if (!document.getElementById('email-error-styles')) {
3225 - const style = document.createElement('style');
3226 - style.id = 'email-error-styles';
3227 - style.textContent = `
3228 - @keyframes fadeInError {
3229 - from { opacity: 0; transform: translateY(-5px); }
3230 - to { opacity: 1; transform: translateY(0); }
3231 - }
3232 - .email-input-shake {
3233 - animation: shake 0.5s ease-in-out;
3234 - }
3235 - @keyframes shake {
3236 - 0%, 100% { transform: translateX(0); }
3237 - 25% { transform: translateX(-5px); }
3238 - 75% { transform: translateX(5px); }
3239 - }
3240 - @keyframes spin {
3241 - from { transform: rotate(0deg); }
3242 - to { transform: rotate(360deg); }
3243 - }
3244 - .email-spinner {
3245 - display: inline-block;
3246 - vertical-align: middle;
3247 - }
3248 - `;
3249 - document.head.appendChild(style);
3250 - }
3251 -
3252 - function isValidEmailAddress(email) {
3253 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3254 - return emailRegex.test(email.trim()) && email.length <= 254;
3255 - }
3256 -
3257 - function isValidNameInput(name) {
3258 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3259 - }
3260 -
3261 - /**
3262 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3263 - * @param {string} botId - The bot instance ID
3264 - * @param {string} visitorName - The visitor's name to insert
3265 - */
3266 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3267 - var chatBox = getElementDOM(botId, 'chat-box');
3268 - if (!chatBox) return;
3269 -
3270 - // Find the first bot message (intro message)
3271 - var introMessage = chatBox.querySelector('.bot-message');
3272 - if (!introMessage) return;
3273 -
3274 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3275 - if (!messageContent) return;
3276 -
3277 - var html = messageContent.innerHTML;
3278 -
3279 - // Replace {visitor_name} placeholder (case-insensitive)
3280 - if (visitorName && visitorName.trim()) {
3281 - // Escape HTML to prevent XSS
3282 - var safeName = $('<div>').text(visitorName.trim()).html();
3283 - html = html.replace(/\{visitor_name\}/gi, safeName);
3284 - } else {
3285 - // Remove placeholder and clean up spacing if no name provided
3286 - html = html.replace(/\{visitor_name\}/gi, '');
3287 - // Clean up any double spaces that might result
3288 - html = html.replace(/\s{2,}/g, ' ').trim();
3289 - }
3290 -
3291 - messageContent.innerHTML = html;
3292 - }
3293 -
3294 - function setEmailSubmissionState(botId, loading) {
3295 - var submitButton = getElementDOM(botId, 'email-submit-button');
3296 - var emailInput = getElementDOM(botId, 'user-email');
3297 - var nameInput = getElementDOM(botId, 'user-name');
3298 -
3299 - if (loading) {
3300 - emailSubmittingState[botId] = true;
3301 - if (submitButton) submitButton.disabled = true;
3302 - if (emailInput) emailInput.disabled = true;
3303 - if (nameInput) nameInput.disabled = true;
3304 -
3305 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3306 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3307 - const originalText = submitButton.textContent;
3308 - submitButton.innerHTML = `
3309 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3310 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3311 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3312 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3313 - </circle>
3314 - </svg>
3315 - ${originalText}
3316 - `;
3317 - submitButton.style.opacity = '0.8';
3318 - }
3319 - } else {
3320 - emailSubmittingState[botId] = false;
3321 - if (submitButton) submitButton.disabled = false;
3322 - if (emailInput) emailInput.disabled = false;
3323 - if (nameInput) nameInput.disabled = false;
3324 -
3325 - if (submitButton) {
3326 - const originalHtml = submitButton.getAttribute('data-original-html');
3327 - if (originalHtml) {
3328 - submitButton.innerHTML = originalHtml;
3329 - }
3330 - submitButton.style.opacity = '1';
3331 - }
3332 - }
3333 - }
3334 -
3335 - function showEmailError(botId, message) {
3336 - clearEmailError(botId);
3337 -
3338 - var emailForm = getElementDOM(botId, 'email-collection-form');
3339 - if (!emailForm) return;
3340 -
3341 - const errorDiv = document.createElement('div');
3342 - errorDiv.className = 'email-error';
3343 - errorDiv.style.cssText = `
3344 - color: #e74c3c;
3345 - font-size: 12px;
3346 - margin-top: 8px;
3347 - padding: 4px 0;
3348 - animation: fadeInError 0.3s ease;
3349 - `;
3350 - errorDiv.textContent = message;
3351 - emailForm.appendChild(errorDiv);
3352 -
3353 - // Add shake animation to inputs
3354 - var emailInput = getElementDOM(botId, 'user-email');
3355 - var nameInput = getElementDOM(botId, 'user-name');
3356 -
3357 - if (emailInput) {
3358 - emailInput.classList.add('email-input-shake');
3359 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3360 - }
3361 - if (nameInput) {
3362 - nameInput.classList.add('email-input-shake');
3363 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3364 - }
3365 - }
3366 -
3367 - function clearEmailError(botId) {
3368 - var emailForm = getElementDOM(botId, 'email-collection-form');
3369 - if (emailForm) {
3370 - const existingErrors = emailForm.querySelectorAll('.email-error');
3371 - existingErrors.forEach(error => error.remove());
3372 - }
3373 - }
3374 -
3375 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3376 - function resolveEmailState(botId) {
3377 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3378 - if (mxchatChat.initial_email_state.show_email_form) {
3379 - showEmailFormForBot(botId);
3380 - } else {
3381 - showChatContainerForBot(botId);
3382 - }
3383 - } else {
3384 - checkSessionAndEmailForBot(botId);
3385 - }
3386 - }
3387 -
3388 - function checkSessionAndEmailForBot(botId) {
3389 - const sessionId = MxChatInstances.ensureSession(botId);
3390 -
3391 - // Hide both panels while we check — show loader instead
3392 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3393 - var chatContainer = getElementDOM(botId, 'chat-container');
3394 - if (emailBlocker) emailBlocker.style.display = 'none';
3395 - if (chatContainer) chatContainer.style.display = 'none';
3396 - showInitLoader(botId);
3397 -
3398 - fetch(mxchatChat.ajax_url, {
3399 - method: 'POST',
3400 - headers: {
3401 - 'Content-Type': 'application/x-www-form-urlencoded',
3402 - },
3403 - body: new URLSearchParams({
3404 - action: 'mxchat_check_email_provided',
3405 - session_id: sessionId,
3406 - nonce: mxchatChat.nonce,
1768 + // ====================================
1769 + // EMAIL COLLECTION SETUP
1770 + // ====================================
1771 +
1772 + // Email collection form setup and handlers
1773 + const emailForm = document.getElementById('email-collection-form');
1774 + const emailBlocker = document.getElementById('email-blocker');
1775 + const chatbotWrapper = document.getElementById('chat-container');
1776 +
1777 + if (emailForm && emailBlocker && chatbotWrapper) {
1778 + // Check if email exists for the current session
1779 + function checkSessionAndEmail() {
1780 + const sessionId = getChatSession();
1781 + //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1782 +
1783 + fetch(mxchatChat.ajax_url, {
1784 + method: 'POST',
1785 + headers: {
1786 + 'Content-Type': 'application/x-www-form-urlencoded',
1787 + },
1788 + body: new URLSearchParams({
1789 + action: 'mxchat_check_email_provided',
1790 + session_id: sessionId,
1791 + nonce: mxchatChat.nonce,
1792 + }),
3407 1793 })
3408 - })
3409 - .then((response) => {
3410 - if (!response.ok) {
3411 - throw new Error(`HTTP error! status: ${response.status}`);
3412 - }
3413 - return response.json();
3414 - })
3415 - .then((data) => {
3416 - if (data.success) {
3417 - if (data.data.logged_in || data.data.email) {
3418 - showChatContainerForBot(botId);
1794 + .then((response) => response.json())
1795 + .then((data) => {
1796 + //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1797 +
1798 + if (data.success) {
1799 + if (data.data.logged_in) {
1800 + //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1801 + emailBlocker.style.display = 'none';
1802 + chatbotWrapper.style.display = 'flex';
1803 + } else if (data.data.email) {
1804 + //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1805 + emailBlocker.style.display = 'none';
1806 + chatbotWrapper.style.display = 'flex';
1807 + } else {
1808 + //console.log("[DEBUG JS] No email provided. Showing email form.");
1809 + emailBlocker.style.display = 'flex';
1810 + chatbotWrapper.style.display = 'none';
1811 + }
3419 1812 } else {
3420 - showEmailFormForBot(botId);
1813 + //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1814 + emailBlocker.style.display = 'flex';
1815 + chatbotWrapper.style.display = 'none';
3421 1816 }
3422 - } else {
3423 - showEmailFormForBot(botId);
3424 - }
3425 - })
3426 - .catch((error) => {
3427 - showEmailFormForBot(botId);
3428 - });
3429 - }
3430 -
3431 - // Event delegation for email form submission
3432 - $(document).on('submit', '.email-collection-form', function(e) {
3433 - e.preventDefault();
3434 - e.stopPropagation();
3435 -
3436 - var botId = getBotIdFromElement(this);
3437 -
3438 - // Prevent double submission
3439 - if (emailSubmittingState[botId]) {
3440 - return false;
1817 + })
1818 + .catch((error) => {
1819 + // //console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1820 + emailBlocker.style.display = 'flex';
1821 + chatbotWrapper.style.display = 'none';
1822 + });
3441 1823 }
3442 -
3443 - var emailInput = getElementDOM(botId, 'user-email');
3444 - var nameInput = getElementDOM(botId, 'user-name');
3445 - var userEmail = emailInput ? emailInput.value.trim() : '';
3446 - var userName = nameInput ? nameInput.value.trim() : '';
3447 - var sessionId = MxChatInstances.ensureSession(botId);
3448 -
3449 - // Validate email
3450 - if (!userEmail) {
3451 - showEmailError(botId, 'Please enter your email address.');
3452 - return false;
3453 - }
3454 -
3455 - if (!isValidEmailAddress(userEmail)) {
3456 - showEmailError(botId, 'Please enter a valid email address.');
3457 - return false;
3458 - }
3459 -
3460 - // Validate name if field exists and has content
3461 - if (nameInput && userName && !isValidNameInput(userName)) {
3462 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3463 - return false;
3464 - }
3465 -
3466 - clearEmailError(botId);
3467 - setEmailSubmissionState(botId, true);
3468 -
3469 - // Prepare form data
3470 - const formData = new URLSearchParams({
3471 - action: 'mxchat_handle_save_email_and_response',
3472 - email: userEmail,
3473 - session_id: sessionId,
3474 - nonce: mxchatChat.nonce,
3475 - });
3476 -
3477 - if (userName) {
3478 - formData.append('name', userName);
3479 - }
3480 -
3481 - fetch(mxchatChat.ajax_url, {
3482 - method: 'POST',
3483 - headers: {
3484 - 'Content-Type': 'application/x-www-form-urlencoded',
3485 - },
3486 - body: formData
3487 - })
3488 - .then((response) => {
3489 - if (!response.ok) {
3490 - throw new Error(`HTTP error! status: ${response.status}`);
3491 - }
3492 - return response.json();
3493 - })
3494 - .then((data) => {
3495 - setEmailSubmissionState(botId, false);
3496 -
3497 - if (data.success) {
3498 - showChatContainerForBot(botId);
3499 -
3500 - // Replace {visitor_name} placeholder in intro message with actual name
3501 - if (userName) {
3502 - replaceVisitorNamePlaceholder(botId, userName);
3503 - } else {
3504 - // Remove placeholder if no name provided
3505 - replaceVisitorNamePlaceholder(botId, '');
3506 - }
3507 -
3508 - if (data.message && typeof appendMessage === 'function') {
3509 - setTimeout(() => {
3510 - appendMessage('bot', data.message, '', [], false, botId);
3511 - if (typeof scrollToBottom === 'function') {
3512 - scrollToBottom(botId);
1824 +
1825 + // Handle email form submission
1826 + emailForm.addEventListener('submit', function (event) {
1827 + event.preventDefault();
1828 + const userEmail = document.getElementById('user-email').value;
1829 + const sessionId = getChatSession();
1830 +
1831 + if (userEmail) {
1832 + fetch(mxchatChat.ajax_url, {
1833 + method: 'POST',
1834 + headers: {
1835 + 'Content-Type': 'application/x-www-form-urlencoded',
1836 + },
1837 + body: new URLSearchParams({
1838 + action: 'mxchat_handle_save_email_and_response',
1839 + email: userEmail,
1840 + session_id: sessionId,
1841 + nonce: mxchatChat.nonce,
1842 + }),
1843 + })
1844 + .then((response) => response.json())
1845 + .then((data) => {
1846 + //console.log('Backend response:', data);
1847 + if (data.success) {
1848 + //console.log('Email saved successfully:', userEmail);
1849 + emailBlocker.style.display = 'none';
1850 + chatbotWrapper.style.display = 'flex';
1851 +
1852 + // Optionally handle bot response
1853 + if (data.message) {
1854 + appendMessage('bot', data.message);
1855 + scrollToBottom();
3513 1856 }
3514 - }, 100);
3515 - }
3516 - } else {
3517 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
1857 + } else {
1858 + //console.error('Error saving email:', data.message || 'Unknown error');
1859 + }
1860 + })
1861 + .catch((error) => {
1862 + //console.error('AJAX error:', error);
1863 + });
3518 1864 }
3519 - })
3520 - .catch((error) => {
3521 - setEmailSubmissionState(botId, false);
3522 - showEmailError(botId, 'An error occurred. Please try again.');
3523 1865 });
1866 +
1867 + // Check session and email status on page load
1868 + checkSessionAndEmail();
1869 + } else if (mxchatChat.email_collection_enabled) {
1870 + // Only show error if email collection is enabled but elements are missing
1871 + //console.error('Essential elements for email handling are missing.');
1872 + }
3524 1873
3525 - return false;
3526 - });
3527 -
3528 - // Real-time email validation using event delegation
3529 - $(document).on('input', '.mxchat-email-input', function() {
3530 - var botId = getBotIdFromElement(this);
3531 - var $input = $(this);
3532 -
3533 - // Clear previous timeout
3534 - clearTimeout($input.data('validationTimeout'));
3535 -
3536 - // Debounce validation
3537 - var timeout = setTimeout(() => {
3538 - var email = this.value.trim();
3539 - clearEmailError(botId);
3540 -
3541 - if (email && !isValidEmailAddress(email)) {
3542 - showEmailError(botId, 'Please enter a valid email address.');
3543 - }
3544 - }, 500);
3545 -
3546 - $input.data('validationTimeout', timeout);
3547 - });
3548 -
3549 - // Handle Enter key in email input
3550 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3551 - if (e.key === 'Enter') {
3552 - e.preventDefault();
3553 - var botId = getBotIdFromElement(this);
3554 - if (!emailSubmittingState[botId]) {
3555 - $(this).closest('.email-collection-form').submit();
3556 - }
3557 - }
3558 - });
3559 -
3560 - // Handle Enter key in name input
3561 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3562 - if (e.key === 'Enter') {
3563 - e.preventDefault();
3564 - var botId = getBotIdFromElement(this);
3565 - if (!emailSubmittingState[botId]) {
3566 - $(this).closest('.email-collection-form').submit();
3567 - }
3568 - }
3569 - });
3570 -
3571 - // Initialize email check for all bot instances
3572 - // For floating bots: defer until widget is opened (zero passive AJAX)
3573 - // For embedded bots: check immediately since the form is visible
3574 - $('.mxchat-chatbot-wrapper').each(function() {
3575 - var botId = $(this).data('bot-id') || 'default';
3576 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3577 -
3578 - if (emailBlocker) {
3579 - if (isEmbeddedBot(botId)) {
3580 - // Embedded bots are always visible — check now
3581 - resolveEmailState(botId);
3582 - }
3583 - // Floating bots: handled in the widget open handler
3584 - } else if (isEmbeddedBot(botId)) {
3585 - // Embedded bot, no email collection — load history with loader
3586 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3587 - if (chatPersistenceEnabled) {
3588 - MxChatInstances.ensureSession(botId);
3589 - showChatContainerForBot(botId);
3590 - }
3591 - }
3592 - });
3593 -}
3594 -
3595 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3596 - $(document).on('click', '.pre-chat-message', function() {
3597 - var botId = getBotIdFromElement(this);
3598 - var $chatbot = getElement(botId, 'floating-chatbot');
3599 - if ($chatbot.hasClass('hidden')) {
3600 - $chatbot.removeClass('hidden').addClass('visible');
3601 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3602 - handlePreChatDismissal(botId);
1874 + // Open chatbot when pre-chat message is clicked
1875 + $(document).on('click', '#pre-chat-message', function() {
1876 + var chatbot = $('#floating-chatbot');
1877 + if (chatbot.hasClass('hidden')) {
1878 + chatbot.removeClass('hidden').addClass('visible');
1879 + $('#floating-chatbot-button').addClass('hidden');
1880 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3603 1881 disableScroll(); // Disable scroll when chatbot opens
3604 -
3605 - // Load chat history for returning visitors (persistence)
3606 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3607 - if (chatPersistenceEnabled) {
3608 - MxChatInstances.ensureSession(botId);
3609 - }
3610 -
3611 - // Deferred email check — only on first widget open
3612 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3613 - var instance = MxChatInstances.get(botId);
3614 - if (emailBlocker && !instance.emailCheckDone) {
3615 - instance.emailCheckDone = true;
3616 - resolveEmailState(botId);
3617 - } else if (!emailBlocker) {
3618 - showChatContainerForBot(botId);
3619 - }
3620 1882 }
3621 1883 });
3622 1884
3623 - // Legacy duplicate close handler removed — handled by single event delegation above
1885 + var closeButton = document.querySelector('.close-pre-chat-message');
1886 + if (closeButton) {
1887 + closeButton.addEventListener('click', function() {
1888 + $('#pre-chat-message').fadeOut(200); // Hide the message
3624 1889
3625 -
3626 -function hasQuickQuestions(botId) {
3627 - botId = botId || 'default';
3628 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3629 - if (!questionsContainer) return false;
3630 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3631 - return questionButtons.length > 0;
3632 -}
3633 -
3634 -/**
3635 - * Check if a bot is embedded (not floating)
3636 - * Embedded bots don't have a .floating-chatbot wrapper
3637 - */
3638 -function isEmbeddedBot(botId) {
3639 - botId = botId || 'default';
3640 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3641 - return !floatingWrapper;
3642 -}
3643 -
3644 -function collapseQuickQuestions(botId) {
3645 - botId = botId || 'default';
3646 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3647 - if (questionsContainer && hasQuickQuestions(botId)) {
3648 - questionsContainer.classList.add('collapsed');
3649 - questionsContainer.classList.add('has-been-collapsed');
3650 - try {
3651 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3652 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3653 - } catch (e) {
3654 - // Ignore if sessionStorage is not available
3655 - }
3656 - }
3657 -}
3658 -
3659 -function expandQuickQuestions(botId) {
3660 - botId = botId || 'default';
3661 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3662 - if (questionsContainer && hasQuickQuestions(botId)) {
3663 - questionsContainer.classList.remove('collapsed');
3664 - try {
3665 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3666 - } catch (e) {
3667 - // Ignore if sessionStorage is not available
3668 - }
3669 - }
3670 -}
3671 -
3672 -function checkQuickQuestionsState(botId) {
3673 - botId = botId || 'default';
3674 - if (!hasQuickQuestions(botId)) {
3675 - return; // Don't do anything if no questions exist
3676 - }
3677 -
3678 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3679 - if (isEmbeddedBot(botId)) {
3680 - return;
3681 - }
3682 -
3683 - try {
3684 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3685 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3686 -
3687 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3688 - if (questionsContainer) {
3689 - if (hasBeenCollapsed === 'true') {
3690 - questionsContainer.classList.add('has-been-collapsed');
3691 - }
3692 - if (isCollapsed === 'true') {
3693 - questionsContainer.classList.add('collapsed');
3694 - }
3695 - }
3696 - } catch (e) {
3697 - // Ignore if sessionStorage is not available
3698 - }
3699 -}
3700 -
3701 -// Global delegation for dynamically added links as fallback
3702 -// Use class selector for multi-instance support
3703 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3704 - const $link = $(this);
3705 - const messageDiv = $link.closest('.bot-message, .agent-message');
3706 -
3707 - // Only process bot/agent message links
3708 - if (messageDiv.length > 0) {
3709 - const originalHref = $link.attr('href');
3710 -
3711 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3712 - e.preventDefault();
3713 - e.stopPropagation();
3714 -
3715 - // Mark as tracked
3716 - $link.attr('data-tracked', 'true');
3717 -
3718 - // Get bot ID from the chat box context
3719 - var botId = getBotIdFromElement(this);
3720 -
3721 - // Get message context from the message div
3722 - const messageText = messageDiv.text().substring(0, 200);
3723 -
1890 + // Send an AJAX request to set the transient flag for 24 hours
3724 1891 $.ajax({
3725 1892 url: mxchatChat.ajax_url,
3726 1893 type: 'POST',
3727 1894 data: {
3728 - action: 'mxchat_track_url_click',
3729 - session_id: getChatSession(botId),
3730 - url: originalHref,
3731 - message_context: messageText,
3732 - nonce: mxchatChat.nonce
1895 + action: 'mxchat_dismiss_pre_chat_message',
1896 + _ajax_nonce: mxchatChat.nonce
3733 1897 },
3734 - complete: function() {
3735 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3736 - window.open(originalHref, '_blank');
3737 - } else {
3738 - window.location.href = originalHref;
3739 - }
1898 + success: function() {
1899 + //console.log('Pre-chat message dismissed for 24 hours.');
1900 +
1901 + // Ensure the message is hidden after dismissal
1902 + $('#pre-chat-message').hide();
1903 + },
1904 + error: function() {
1905 + ////console.error('Failed to dismiss pre-chat message.');
3740 1906 }
3741 1907 });
3742 -
3743 - return false;
3744 - }
1908 + });
3745 1909 }
3746 -});
3747 -
3748 1910 // ====================================
3749 1911 // MAIN INITIALIZATION
3750 1912 // ====================================
3751 -
3752 - // Initialize all chatbot instances on the page
3753 - initializeAllInstances();
3754 -
3755 - // Legacy initialization for single bot compatibility
3756 - $('.floating-chatbot.hidden').each(function() {
3757 - var botId = getBotIdFromElement(this);
3758 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3759 - });
3760 -
1913 +
1914 + if ($('#floating-chatbot').hasClass('hidden')) {
1915 + $('#floating-chatbot-button').removeClass('hidden');
1916 + }
3761 1917 // Initialize when document is ready
3762 1918 setFullHeight();
1919 + initializeChatVisibility();
1920 + loadChatHistory();
3763 1921
3764 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3765 - // until the user's first interaction via MxChatInstances.ensureSession()
3766 -
3767 - // Initialize chat visibility for all instances
3768 - $('.mxchat-chatbot-wrapper').each(function() {
3769 - var botId = $(this).data('bot-id') || 'default';
3770 - initializeChatVisibility(botId);
3771 - });
3772 -
3773 - // Make functions globally available for add-ons
3774 - window.hasQuickQuestions = hasQuickQuestions;
3775 - window.collapseQuickQuestions = collapseQuickQuestions;
3776 - window.appendMessage = appendMessage;
3777 - window.appendThinkingMessage = appendThinkingMessage;
3778 - window.scrollToBottom = scrollToBottom;
3779 - window.scrollElementToTop = scrollElementToTop;
3780 - window.replaceLastMessage = replaceLastMessage;
3781 - window.callMxChat = callMxChat;
3782 - window.callMxChatStream = callMxChatStream;
3783 - window.shouldUseStreaming = shouldUseStreaming;
3784 - window.getChatSession = getChatSession;
3785 - window.getPageContext = getPageContext;
3786 - window.updateStreamingMessage = updateStreamingMessage;
3787 - window.MxChatInstances = MxChatInstances;
3788 - window.getElement = getElement;
3789 - window.getElementDOM = getElementDOM;
3790 - window.getBotIdFromElement = getBotIdFromElement;
3791 -
3792 1922 }); // End of jQuery ready
3793 1923
3794 -
3795 1924 // ====================================
3796 1925 // GLOBAL EVENT LISTENERS (Outside jQuery)
3797 1926 // ====================================
3798 1927
@@ -3817,5 +1946,10 @@
3817 1946 });
3818 1947 }
3819 1948 }
3820 1949 });
1950 +
1951 +
1952 +
1953 +
1954 +
3821 1955