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MxChat – AI Chatbot & Content Generation for WordPress / 2.3.2
MxChat – AI Chatbot & Content Generation for WordPress v2.3.2
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← All changes | js/chat-script.js +1186 -3454 3.2.13 → 2.3.2 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,64 +11,53 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
386 25
387 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
388 26
389 27 // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
391 29 // ====================================
392 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
393 50 function getCookie(name) {
394 51 let value = "; " + document.cookie;
395 52 let parts = value.split("; " + name + "=");
396 53 if (parts.length == 2) return parts.pop().split(";").shift();
397 54 }
398 -
55 +
399 56 function generateSessionId() {
400 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
401 58 }
402 59
403 - // Legacy function - now delegates to instance manager
404 - function getChatSession(botId) {
405 - botId = botId || 'default';
406 - return MxChatInstances.getChatSession(botId);
407 - }
408 -
409 - function setChatSession(sessionId, botId) {
410 - botId = botId || 'default';
411 - MxChatInstances.setChatSession(botId, sessionId);
412 - }
413 -
414 - function resetChatSession(botId) {
415 - botId = botId || 'default';
416 - MxChatInstances.resetChatSession(botId);
417 - }
418 -
419 - // ====================================
420 - // INITIALIZE ALL CHATBOT INSTANCES
421 - // ====================================
422 -
423 - function initializeAllInstances() {
424 - // Find all chatbot wrappers on the page
425 - $('.mxchat-chatbot-wrapper').each(function() {
426 - var botId = $(this).data('bot-id') || 'default';
427 - MxChatInstances.init(botId);
428 - initializeBotInstance(botId);
429 - });
430 - }
431 -
432 - function initializeBotInstance(botId) {
433 - var instance = MxChatInstances.get(botId);
434 -
435 - // Initialize quick questions state for this bot
436 - checkQuickQuestionsState(botId);
437 -
438 - // Note: Event handlers use event delegation with class selectors,
439 - // so they work automatically for all instances without per-bot setup
440 - }
441 -
442 60 // ====================================
443 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
444 62 // ====================================
445 63
@@ -515,25 +133,11 @@
515 133 const elements = clone.querySelectorAll(selector);
516 134 elements.forEach(el => el.remove());
517 135 });
518 136
519 - // Extract MxChat context data attributes before getting text content
520 - const contextData = [];
521 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
522 - const contextValue = el.dataset.mxchatContext;
523 - if (contextValue && contextValue.trim()) {
524 - contextData.push(contextValue);
525 - }
526 - });
527 -
528 137 // Get text content and clean it up
529 138 pageContent = clone.textContent || clone.innerText || '';
530 139
531 - // Add context data to page content if any were found
532 - if (contextData.length > 0) {
533 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
534 - }
535 -
536 140 // Clean up whitespace and limit length
537 141 pageContent = pageContent
538 142 .replace(/\s+/g, ' ')
539 143 .trim()
@@ -551,249 +155,73 @@
551 155 content: pageContent
552 156 };
553 157 }
554 158
555 -// Track originating page when chat starts
556 -function trackOriginatingPage() {
557 - const sessionId = getChatSession();
558 - const pageUrl = window.location.href;
559 - const pageTitle = document.title || 'Untitled Page';
560 -
561 - // Only track once per session
562 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
563 - if (sessionStorage.getItem(trackingKey)) {
564 - return;
565 - }
566 -
567 - $.ajax({
568 - url: mxchatChat.ajax_url,
569 - type: 'POST',
570 - data: {
571 - action: 'mxchat_track_originating_page',
572 - session_id: sessionId,
573 - page_url: pageUrl,
574 - page_title: pageTitle,
575 - nonce: mxchatChat.nonce
576 - },
577 - success: function(response) {
578 - if (response.success) {
579 - sessionStorage.setItem(trackingKey, 'true');
580 - }
581 - }
582 - });
583 -}
584 -
585 159 // ====================================
586 160 // CORE CHAT FUNCTIONALITY
587 161 // ====================================
588 -
589 -// Helper functions to disable/enable chat input while waiting for response
590 -function disableChatInput(botId) {
591 - botId = botId || 'default';
592 - var chatInput = getElementDOM(botId, 'chat-input');
593 - var sendButton = getElementDOM(botId, 'send-button');
594 - if (chatInput) {
595 - chatInput.disabled = true;
596 - chatInput.style.opacity = '0.6';
597 - }
598 - if (sendButton) {
599 - sendButton.disabled = true;
600 - sendButton.style.opacity = '0.5';
601 - sendButton.style.pointerEvents = 'none';
602 - }
603 -}
604 -
605 -function enableChatInput(botId) {
606 - botId = botId || 'default';
607 - var chatInput = getElementDOM(botId, 'chat-input');
608 - var sendButton = getElementDOM(botId, 'send-button');
609 - if (chatInput) {
610 - chatInput.disabled = false;
611 - chatInput.style.opacity = '1';
612 - chatInput.focus();
613 - }
614 - if (sendButton) {
615 - sendButton.disabled = false;
616 - sendButton.style.opacity = '1';
617 - sendButton.style.pointerEvents = 'auto';
618 - }
619 - // Every completion path re-enables input, so this is the single restore
620 - // point for the streaming Stop affordance (no-op when not in stop mode).
621 - mxchatRestoreSendButton(botId);
622 -}
623 -
624 -// --- Streaming Stop control -------------------------------------------------
625 -// One live stream handle per bot instance, so Stop on one widget never aborts
626 -// another bot on the same page.
627 -var mxchatActiveStreams = {};
628 -// Original send-button markup, captured once per bot the first time the Stop
629 -// state is shown (never captured while already in stop mode, so a rapid
630 -// stop-then-resend can't save the stop glyph as the "original").
631 -var mxchatSendMarkup = {};
632 -
633 -function mxchatShowStopButton(botId) {
634 - var btn = getElementDOM(botId, 'send-button');
635 - if (!btn) return;
636 - if (!btn.classList.contains('mxchat-stop-mode')) {
637 - mxchatSendMarkup[botId] = {
638 - html: btn.innerHTML,
639 - label: btn.getAttribute('aria-label')
640 - };
641 - }
642 -
643 - // Mirror the send icon's rendered size + color so the stop glyph looks
644 - // native, including custom send images/colors and theme overrides.
645 - var child = btn.querySelector('svg, img');
646 - var size = 25;
647 - var color = '';
648 - if (child) {
649 - var rect = child.getBoundingClientRect();
650 - if (rect.width) {
651 - size = Math.round(Math.min(rect.width, rect.height));
652 - }
653 - var cs = window.getComputedStyle(child);
654 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
655 - }
656 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
657 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
658 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
659 - // start a stream synchronously while the originating click is still
660 - // bubbling up to our delegated handler. Without this guard, that handler
661 - // reads the just-added stop-mode class as a user Stop press and aborts the
662 - // brand-new stream — the user's message renders but no reply ever fires
663 - // (plan-4bba64 silent message loss). The flag only spans the current event
664 - // dispatch: cleared on the next macrotask, long before a real Stop click.
665 - btn.__mxchatStopJustShown = true;
666 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
667 - btn.classList.add('mxchat-stop-mode');
668 - btn.setAttribute('aria-label', stopLabel);
669 - btn.setAttribute('title', stopLabel);
670 - // disableChatInput() ran when the turn was sent; the Stop control itself
671 - // must stay clickable while the textarea remains disabled.
672 - btn.disabled = false;
673 - btn.style.opacity = '1';
674 - btn.style.pointerEvents = 'auto';
675 -}
676 -
677 -function mxchatRestoreSendButton(botId) {
678 - var btn = getElementDOM(botId, 'send-button');
679 - var saved = mxchatSendMarkup[botId];
680 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
681 - btn.innerHTML = saved.html;
682 - btn.classList.remove('mxchat-stop-mode');
683 - btn.removeAttribute('title');
684 - if (saved.label) {
685 - btn.setAttribute('aria-label', saved.label);
686 - }
687 -}
688 -
689 -function mxchatStopStreaming(botId) {
690 - var entry = mxchatActiveStreams[botId];
691 - if (!entry || !entry.controller) return;
692 - entry.aborted = true;
693 - try { entry.controller.abort(); } catch (e) {}
694 -}
695 -
696 -// Returns true when a stream rejection came from an intentional Stop click:
697 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
698 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
699 - var entry = mxchatActiveStreams[botId];
700 - if (!entry || !entry.aborted) return false;
701 - delete mxchatActiveStreams[botId];
702 - if (!accumulatedContent) {
703 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
705 - }
706 - enableChatInput(botId); // also restores the send icon
707 - if (callback) {
708 - callback(accumulatedContent || '');
709 - }
710 - return true;
711 -}
712 -
713 162 // Update your existing sendMessage function
714 -function sendMessage(botId) {
715 - botId = botId || 'default';
716 - MxChatInstances.ensureSession(botId);
717 - var $chatInput = getElement(botId, 'chat-input');
718 - var message = $chatInput.val();
719 -
163 +function sendMessage() {
164 + var message = $('#chat-input').val();
165 +
720 166 // ADD PROMPT HOOK HERE
721 - if (typeof customMxChatFilter === 'function') {
722 - message = customMxChatFilter(message, "prompt");
167 + if (typeof customMxChatFilter === 'function') {
168 + message = customMxChatFilter(message, "prompt");
723 169 }
724 -
170 +
725 171 if (message) {
726 - // Don't disable input in live agent mode - let users chat freely
727 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
728 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
729 - if (!isAgentMode) {
730 - disableChatInput(botId);
731 - }
172 + appendMessage("user", message);
173 + $('#chat-input').val('');
174 + $('#chat-input').css('height', 'auto');
732 175
733 - appendMessage("user", message, '', [], false, botId);
734 - $chatInput.val('');
735 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
736 - $chatInput.css('height', 'auto');
737 -
738 - if (hasQuickQuestions(botId)) {
739 - collapseQuickQuestions(botId);
176 + if (hasQuickQuestions()) {
177 + collapseQuickQuestions();
740 178 }
741 - appendThinkingMessage(botId);
742 - scrollToBottom(botId);
179 + appendThinkingMessage();
180 + scrollToBottom();
743 181
744 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
182 + const currentModel = mxchatChat.model || 'gpt-4o';
745 183
746 184 // Check if streaming is enabled AND supported for this model
747 185 if (shouldUseStreaming(currentModel)) {
748 186 callMxChatStream(message, function(response) {
749 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
750 - }, botId);
187 + $('.bot-message.temporary-message').removeClass('temporary-message');
188 + });
751 189 } else {
752 190 callMxChat(message, function(response) {
753 - replaceLastMessage("bot", response, '', [], botId);
754 - }, botId);
191 + replaceLastMessage("bot", response);
192 + });
755 193 }
756 194 }
757 195 }
758 196
759 197 // Update your existing sendMessageToChatbot function
760 -function sendMessageToChatbot(message, botId) {
761 - botId = botId || 'default';
762 - MxChatInstances.ensureSession(botId);
763 -
198 +function sendMessageToChatbot(message) {
764 199 // ADD PROMPT HOOK HERE
765 200 if (typeof customMxChatFilter === 'function') {
766 201 message = customMxChatFilter(message, "prompt");
767 202 }
203 +
204 + var sessionId = getChatSession();
768 205
769 - // Don't disable input in live agent mode - let users chat freely
770 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
771 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
772 - if (!isAgentMode) {
773 - disableChatInput(botId);
206 + if (hasQuickQuestions()) {
207 + collapseQuickQuestions();
774 208 }
209 + appendThinkingMessage();
210 + scrollToBottom();
775 211
776 - var sessionId = getChatSession(botId);
212 + const currentModel = mxchatChat.model || 'gpt-4o';
777 213
778 - if (hasQuickQuestions(botId)) {
779 - collapseQuickQuestions(botId);
780 - }
781 - appendThinkingMessage(botId);
782 - scrollToBottom(botId);
783 -
784 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
785 -
786 214 // Check if streaming is enabled AND supported for this model
787 215 if (shouldUseStreaming(currentModel)) {
788 216 callMxChatStream(message, function(response) {
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
790 - }, botId);
217 + $('.bot-message.temporary-message').removeClass('temporary-message');
218 + });
791 219 } else {
792 220 callMxChat(message, function(response) {
793 - getElement(botId, 'chat-box').find('.temporary-message').remove();
794 - replaceLastMessage("bot", response, '', [], botId);
795 - }, botId);
221 + $('.temporary-message').remove();
222 + replaceLastMessage("bot", response);
223 + });
796 224 }
797 225 }
798 226
799 227 // Updated shouldUseStreaming function with debugging
@@ -808,100 +236,25 @@
808 236 // Only use streaming if both enabled and supported
809 237 return streamingEnabled && streamingSupported;
810 238 }
811 239
812 -// Helper function to handle chat mode updates
813 -function handleChatModeUpdates(response, responseText) {
814 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
815 - if (response.chat_mode) {
816 - updateChatModeIndicator(response.chat_mode);
817 - return; // Return early since we found explicit mode
818 - }
819 - // Check for fallback response chat mode
820 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
821 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
822 - return; // Return early since we found explicit mode
823 - }
824 -
825 - // Only do text-based detection if no explicit mode was provided
826 - // Check for specific AI chatbot response text
827 - if (responseText === 'You are now chatting with the AI chatbot.' ||
828 - responseText.includes('now chatting with the AI') ||
829 - responseText.includes('switched to AI mode') ||
830 - responseText.includes('AI chatbot is now')) {
831 - updateChatModeIndicator('ai');
832 - }
833 - // Check for agent transfer messages
834 - else if (responseText.includes('agent') &&
835 - (responseText.includes('transfer') || responseText.includes('connected'))) {
836 - updateChatModeIndicator('agent');
837 - }
838 -}
839 -
840 -// Function to get bot ID from any element or wrapper
841 -// If element is provided, finds the bot ID from its wrapper
842 -// If no element, returns 'default' (for backward compatibility)
843 -function getMxChatBotId(element) {
844 - if (element) {
845 - return getBotIdFromElement(element);
846 - }
847 - // Fallback: find first chatbot wrapper on page
848 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
849 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
850 -}
851 -
852 -function callMxChat(message, callback, botId) {
853 - botId = botId || getMxChatBotId();
854 -
855 - // Streaming fallbacks land here: drop any leftover stream handle and
856 - // return the button to its send state (no-op for plain non-stream turns).
857 - if (mxchatActiveStreams[botId]) {
858 - delete mxchatActiveStreams[botId];
859 - }
860 - mxchatRestoreSendButton(botId);
861 -
862 - // Store the message in case we need to retry after session reset
863 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
864 -
240 +function callMxChat(message, callback) {
865 241 // Get page context if contextual awareness is enabled
866 242 const pageContext = getPageContext();
867 -
868 - // Get instance for session start timestamp (used when persistence is OFF)
869 - var instance = MxChatInstances.get(botId);
870 -
871 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
872 - // and returns the guaranteed-present session id from the in-memory instance even when
873 - // cookie/localStorage writes are silently blocked by the browser.
874 - var sessionId = MxChatInstances.ensureSession(botId);
875 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
876 - // Last-resort generation to ensure we never POST a null marker.
877 - sessionId = generateSessionId();
878 - MxChatInstances.setChatSession(botId, sessionId);
879 - }
880 -
881 - // Wait for the page-cache nonce refresh to complete before firing the
882 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
883 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
884 - // callback guarantees we read the fresh value. See plan-c5457f.
885 - refreshNonceIfNeeded(function() {
243 +
886 244 // Prepare AJAX data
887 245 const ajaxData = {
888 246 action: 'mxchat_handle_chat_request',
889 247 message: message,
890 - session_id: sessionId,
891 - nonce: mxchatChat.nonce,
892 - current_page_url: window.location.href,
893 - current_page_title: document.title,
894 - bot_id: botId,
895 - // Pass session start timestamp so AI context matches what user sees
896 - session_start_timestamp: instance.sessionStartTimestamp || 0
248 + session_id: getChatSession(),
249 + nonce: mxchatChat.nonce
897 250 };
898 -
251 +
899 252 // Add page context if available
900 253 if (pageContext) {
901 254 ajaxData.page_context = JSON.stringify(pageContext);
902 255 }
903 -
256 +
904 257 // CHECK FOR VISION FLAGS AND ADD THEM
905 258 if (window.mxchatVisionProcessed) {
906 259 ajaxData.vision_processed = true;
907 260 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -910,9 +263,9 @@
910 263 window.mxchatVisionProcessed = false;
911 264 window.mxchatOriginalMessage = null;
912 265 window.mxchatVisionImagesCount = 0;
913 266 }
914 -
267 +
915 268 $.ajax({
916 269 url: mxchatChat.ajax_url,
917 270 type: 'POST',
918 271 dataType: 'json',
@@ -917,98 +270,37 @@
917 270 type: 'POST',
918 271 dataType: 'json',
919 272 data: ajaxData,
920 273 success: function(response) {
921 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
922 - if (response.chat_mode) {
923 - updateChatModeIndicator(response.chat_mode, botId);
924 - }
274 + // Log the full response for debugging
275 + //console.log("API Response:", response);
925 276
926 - // Also check in data property if response is wrapped
927 - if (response.data && response.data.chat_mode) {
928 - updateChatModeIndicator(response.data.chat_mode, botId);
929 - }
930 -
931 - // SECURITY FIX: Check for errors FIRST before checking for success
932 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
933 - if (response.success === false || (response.data && response.data.error_message)) {
934 - let errorMessage = "";
935 - let errorCode = "";
936 -
937 - // Check various possible error locations in the response
938 - if (response.data && response.data.error_message) {
939 - errorMessage = response.data.error_message;
940 - errorCode = response.data.error_code || "";
941 - } else if (response.error_message) {
942 - errorMessage = response.error_message;
943 - errorCode = response.error_code || "";
944 - } else if (response.message) {
945 - errorMessage = response.message;
946 - } else if (typeof response.data === 'string') {
947 - errorMessage = response.data;
948 - } else {
949 - // Fallback for any other unexpected response format
950 - errorMessage = "An error occurred. Please try again or contact support.";
951 - }
952 -
953 - // Handle session reset action (IP changed, session expired, etc.)
954 - // Silent reset — keep chat UI intact, just get a new session and retry
955 - if (response.data && response.data.action === 'reset_session') {
956 - MxChatInstances.silentResetSession(botId);
957 - // Re-send the original message with the new session (user message is already displayed)
958 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
959 - if (originalMessage) {
960 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
961 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
962 - if (shouldUseStreaming(currentModel)) {
963 - callMxChatStream(originalMessage, function(response) {
964 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
965 - }, botId);
966 - } else {
967 - callMxChat(originalMessage, function(response) {
968 - replaceLastMessage("bot", response, '', [], botId);
969 - }, botId);
970 - }
971 - }
972 - return;
973 - }
974 -
975 - // Format user-friendly error message
976 - let displayMessage = errorMessage;
977 -
978 - // Customize message for admin users
979 - if (mxchatChat.is_admin) {
980 - // For admin users, show more technical details including error code
981 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
982 - }
983 -
984 - replaceLastMessage("bot", displayMessage, '', [], botId);
985 - return; // Exit early for errors
986 - }
987 -
988 - // NOW check if this is a successful response by looking for text, html, or message fields
277 + // First check if this is a successful response by looking for text, html, or message fields
989 278 // This preserves compatibility with your server response format
990 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
279 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
991 280 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
992 281
993 282 // Handle successful response - this is your original success handling code
994 283
995 - // Handle other responses
996 - let responseText = response.text || '';
997 - let responseHtml = response.html || '';
998 - let responseMessage = response.message || '';
284 + // Existing chat mode check
285 + if (response.chat_mode) {
286 + updateChatModeIndicator(response.chat_mode);
287 + }
288 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
289 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
290 + }
999 291
1000 292 // Add PDF filename handling
1001 293 if (response.data && response.data.filename) {
1002 - showActivePdf(response.data.filename, botId);
1003 - var instance = MxChatInstances.get(botId);
1004 - instance.activePdfFile = response.data.filename;
294 + showActivePdf(response.data.filename);
295 + activePdfFile = response.data.filename;
1005 296 }
1006 297
1007 298 // Add redirect check here
1008 299 if (response.redirect_url) {
300 + let responseText = response.text || '';
1009 301 if (responseText) {
1010 - replaceLastMessage("bot", responseText, '', [], botId);
302 + replaceLastMessage("bot", responseText);
1011 303 }
1012 304 setTimeout(() => {
1013 305 window.location.href = response.redirect_url;
1014 306 }, 1500);
@@ -1016,17 +308,24 @@
1016 308 }
1017 309
1018 310 // Check for live agent response
1019 311 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1020 - removeThinkingDots(botId);
1021 - updateChatModeIndicator('agent', botId);
1022 - enableChatInput(botId);
312 + updateChatModeIndicator('agent');
1023 313 return;
1024 314 }
1025 315
316 + // Handle other responses
317 + let responseText = response.text || '';
318 + let responseHtml = response.html || '';
319 + let responseMessage = response.message || '';
320 +
321 + if (responseText === 'You are now chatting with the AI chatbot.') {
322 + updateChatModeIndicator('ai');
323 + }
324 +
1026 325 // Handle the message and show notification if chat is hidden
1027 326 if (responseText || responseHtml || responseMessage) {
1028 -
327 +
1029 328 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1030 329 if (responseText && typeof customMxChatFilter === 'function') {
1031 330 responseText = customMxChatFilter(responseText, "response");
1032 331 }
@@ -1032,53 +331,89 @@
1032 331 }
1033 332 if (responseMessage && typeof customMxChatFilter === 'function') {
1034 333 responseMessage = customMxChatFilter(responseMessage, "response");
1035 334 }
1036 -
335 +
1037 336 // Update the messages as before
1038 337 if (responseText && responseHtml) {
1039 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
338 + replaceLastMessage("bot", responseText, responseHtml);
1040 339 } else if (responseText) {
1041 - replaceLastMessage("bot", responseText, '', [], botId);
340 + replaceLastMessage("bot", responseText);
1042 341 } else if (responseHtml) {
1043 - replaceLastMessage("bot", "", responseHtml, [], botId);
342 + replaceLastMessage("bot", "", responseHtml);
1044 343 } else if (responseMessage) {
1045 - replaceLastMessage("bot", responseMessage, '', [], botId);
344 + replaceLastMessage("bot", responseMessage);
1046 345 }
1047 346
1048 347 // Check if chat is hidden and show notification
1049 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1050 - if ($floatingChatbot.hasClass('hidden')) {
1051 - var $badge = getElement(botId, 'chat-notification-badge');
1052 - if ($badge.length) {
1053 - $badge.show();
348 + if ($('#floating-chatbot').hasClass('hidden')) {
349 + const badge = $('#chat-notification-badge');
350 + if (badge.length) {
351 + badge.show();
1054 352 }
1055 353 }
1056 354 } else {
1057 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1058 - if (response.vectorstore_error) {
1059 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1060 - }
1061 - replaceLastMessage("bot", emptyMsg, '', [], botId);
355 + ////console.error("Unexpected response format:", response);
356 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1062 357 }
1063 358
1064 359 if (response.message_id) {
1065 - var instance = MxChatInstances.get(botId);
1066 - instance.lastSeenMessageId = response.message_id;
360 + lastSeenMessageId = response.message_id;
1067 361 }
1068 362
1069 363 return;
1070 364 }
1071 365
1072 - // Fallback for truly unexpected response formats
1073 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
366 + // If we got here, it's likely an error response
367 + // Now we can check for error conditions with our robust error handling
368 +
369 + let errorMessage = "";
370 + let errorCode = "";
371 +
372 + // Check various possible error locations in the response
373 + if (response.data && response.data.error_message) {
374 + errorMessage = response.data.error_message;
375 + errorCode = response.data.error_code || "";
376 + } else if (response.error_message) {
377 + errorMessage = response.error_message;
378 + errorCode = response.error_code || "";
379 + } else if (response.message) {
380 + errorMessage = response.message;
381 + } else if (typeof response.data === 'string') {
382 + errorMessage = response.data;
383 + } else if (!response.success) {
384 + // Explicit check for success: false without other error info
385 + errorMessage = "An error occurred. Please try again or contact support.";
386 + } else {
387 + // Fallback for any other unexpected response format
388 + errorMessage = "Unexpected response received. Please try again or contact support.";
389 + }
390 +
391 + // Log the error with code for debugging
392 + //console.log("Response data:", response.data);
393 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
394 +
395 + // Format user-friendly error message
396 + let displayMessage = errorMessage;
397 +
398 + // Customize message for admin users
399 + if (mxchatChat.is_admin) {
400 + // For admin users, show more technical details including error code
401 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
402 + }
403 +
404 + replaceLastMessage("bot", displayMessage);
1074 405 },
1075 406 error: function(xhr, status, error) {
407 + //console.error("AJAX Error:", status, error);
408 + //console.log("Response Text:", xhr.responseText);
409 +
1076 410 let errorMessage = "An unexpected error occurred.";
1077 411
1078 412 // Try to parse the response if it's JSON
1079 413 try {
1080 414 const responseJson = JSON.parse(xhr.responseText);
415 + //console.log("Parsed error response:", responseJson);
1081 416
1082 417 if (responseJson.data && responseJson.data.error_message) {
1083 418 errorMessage = responseJson.data.error_message;
1084 419 } else if (responseJson.message) {
@@ -1098,23 +433,20 @@
1098 433 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1099 434 }
1100 435 }
1101 436
1102 - replaceLastMessage("bot", errorMessage, '', [], botId);
437 + replaceLastMessage("bot", errorMessage);
1103 438 }
1104 439 });
1105 - }); // refreshNonceIfNeeded
1106 440 }
1107 441
1108 -function callMxChatStream(message, callback, botId) {
1109 - botId = botId || getMxChatBotId();
1110 -
1111 - // Store the message in case we need to retry after session reset
1112 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1113 -
1114 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
442 +function callMxChatStream(message, callback) {
443 + //console.log("Using streaming for message:", message);
444 +
445 + const currentModel = mxchatChat.model || 'gpt-4o';
1115 446 if (!isStreamingSupported(currentModel)) {
1116 - callMxChat(message, callback, botId);
447 + //console.log("Streaming not supported, falling back to regular call");
448 + callMxChat(message, callback);
1117 449 return;
1118 450 }
1119 451
1120 452 // Get page context if contextual awareness is enabled
@@ -1119,35 +451,14 @@
1119 451
1120 452 // Get page context if contextual awareness is enabled
1121 453 const pageContext = getPageContext();
1122 454
1123 - // Get instance for session start timestamp (used when persistence is OFF)
1124 - var instance = MxChatInstances.get(botId);
1125 -
1126 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1127 - // non-string value via String(), so passing `null` would POST the literal string "null"
1128 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1129 - // a real string even when cookies/localStorage are blocked.
1130 - var streamSessionId = MxChatInstances.ensureSession(botId);
1131 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1132 - streamSessionId = generateSessionId();
1133 - MxChatInstances.setChatSession(botId, streamSessionId);
1134 - }
1135 -
1136 - // Wait for the page-cache nonce refresh before constructing formData (which
1137 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1138 - refreshNonceIfNeeded(function() {
1139 455 const formData = new FormData();
1140 456 formData.append('action', 'mxchat_stream_chat');
1141 457 formData.append('message', message);
1142 - formData.append('session_id', streamSessionId);
458 + formData.append('session_id', getChatSession());
1143 459 formData.append('nonce', mxchatChat.nonce);
1144 - formData.append('current_page_url', window.location.href);
1145 - formData.append('current_page_title', document.title);
1146 - formData.append('bot_id', botId);
1147 - // Pass session start timestamp so AI context matches what user sees
1148 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1149 -
460 +
1150 461 // Add page context if available
1151 462 if (pageContext) {
1152 463 formData.append('page_context', JSON.stringify(pageContext));
1153 464 }
@@ -1164,56 +475,74 @@
1164 475 }
1165 476
1166 477 let accumulatedContent = '';
1167 478 let testingDataReceived = false;
1168 - let streamingStarted = false;
1169 479
1170 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1171 - // The Stop control (send button swapped in place) aborts both the read
1172 - // loop and the underlying request.
1173 - var streamControl = { controller: new AbortController(), aborted: false };
1174 - mxchatActiveStreams[botId] = streamControl;
1175 - mxchatShowStopButton(botId);
1176 -
1177 480 fetch(mxchatChat.ajax_url, {
1178 481 method: 'POST',
1179 482 body: formData,
1180 - credentials: 'same-origin',
1181 - signal: streamControl.controller.signal
483 + credentials: 'same-origin'
1182 484 })
1183 485 .then(response => {
1184 - // Store the response for potential fallback handling
1185 - const responseClone = response.clone();
1186 -
486 + //console.log("Streaming response received:", response);
487 +
1187 488 if (!response.ok) {
1188 - // Try to get error details from response
1189 - return responseClone.json().then(errorData => {
1190 - throw { isServerError: true, data: errorData };
1191 - }).catch(() => {
1192 - throw new Error('Network response was not ok');
1193 - });
489 + throw new Error('Network response was not ok');
1194 490 }
1195 491
1196 - // Check if response is JSON instead of streaming
1197 - const contentType = response.headers.get('content-type');
1198 - if (contentType && contentType.includes('application/json')) {
1199 - return responseClone.json().then(data => {
1200 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1201 - if (data.chat_mode) {
1202 - updateChatModeIndicator(data.chat_mode, botId);
1203 - }
492 + // Check if response is JSON instead of streaming
493 + const contentType = response.headers.get('content-type');
494 + if (contentType && contentType.includes('application/json')) {
495 + //console.log("Received JSON response instead of stream, handling as regular response");
496 + return response.json().then(data => {
1204 497
1205 - // Check for testing panel
1206 - if (window.mxchatTestPanelInstance && data.testing_data) {
1207 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1208 - }
498 + // FIXED: Always check for testing panel, not just in testing mode
499 + if (window.mxchatTestPanelInstance && data.testing_data) {
500 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
501 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
502 + }
503 +
504 + // Handle as regular JSON response
505 + $('.bot-message.temporary-message').remove();
506 +
507 + // Handle different response formats (including intent responses)
508 + if (data.text || data.html || data.message) {
509 +
510 + // ADD RESPONSE HOOKS HERE - FOR STREAMING JSON RESPONSES
511 + if (data.text && typeof customMxChatFilter === 'function') {
512 + data.text = customMxChatFilter(data.text, "response");
513 + }
514 + if (data.message && typeof customMxChatFilter === 'function') {
515 + data.message = customMxChatFilter(data.message, "response");
516 + }
517 +
518 + if (data.text && data.html) {
519 + replaceLastMessage("bot", data.text, data.html);
520 + } else if (data.text) {
521 + replaceLastMessage("bot", data.text);
522 + } else if (data.html) {
523 + replaceLastMessage("bot", "", data.html);
524 + } else if (data.message) {
525 + replaceLastMessage("bot", data.message);
526 + }
527 + }
528 +
529 + // Handle other response properties
530 + if (data.chat_mode) {
531 + updateChatModeIndicator(data.chat_mode);
532 + }
533 +
534 + if (data.data && data.data.filename) {
535 + showActivePdf(data.data.filename);
536 + activePdfFile = data.data.filename;
537 + }
538 +
539 + if (callback) {
540 + callback(data.text || data.message || '');
541 + }
542 + });
543 + }
1209 544
1210 - // Handle the JSON response directly
1211 - handleNonStreamResponse(data, callback, botId);
1212 - return Promise.resolve(); // Prevent further processing
1213 - });
1214 - }
1215 -
1216 545 // Continue with streaming processing
1217 546 const reader = response.body.getReader();
1218 547 const decoder = new TextDecoder();
1219 548 let buffer = '';
@@ -1220,44 +549,9 @@
1220 549
1221 550 function processStream() {
1222 551 reader.read().then(({ done, value }) => {
1223 552 if (done) {
1224 - // If streaming completed but no content was received, try to get response as fallback
1225 - if (!streamingStarted || !accumulatedContent) {
1226 - // Try to read the response as JSON
1227 - responseClone.text().then(text => {
1228 - try {
1229 - const data = JSON.parse(text);
1230 - if (data.text || data.message || data.html) {
1231 - handleNonStreamResponse(data, callback, botId);
1232 - } else {
1233 - // No valid data, fall back to regular call
1234 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1235 - callMxChat(message, callback, botId);
1236 - }
1237 - } catch (e) {
1238 - // Could not parse, fall back to regular call
1239 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1240 - callMxChat(message, callback, botId);
1241 - }
1242 - }).catch(() => {
1243 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1244 - callMxChat(message, callback, botId);
1245 - });
1246 - return;
1247 - }
1248 -
1249 - // Re-enable chat input when stream ends with content
1250 - enableChatInput(botId);
1251 -
1252 - // Scroll the user's last message to the top now that the
1253 - // bot's full reply has rendered (gives max reading room).
1254 - var $chatBoxDone = getElement(botId, 'chat-box');
1255 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1256 - if ($lastUserMsgDone.length) {
1257 - scrollElementToTop($lastUserMsgDone, botId);
1258 - }
1259 -
553 + //console.log("Streaming completed, final content:", accumulatedContent);
1260 554 if (callback) {
1261 555 callback(accumulatedContent);
1262 556 }
1263 557 return;
@@ -1271,25 +565,9 @@
1271 565 if (line.startsWith('data: ')) {
1272 566 const data = line.substring(6);
1273 567
1274 568 if (data === '[DONE]') {
1275 - if (!accumulatedContent) {
1276 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1277 - callMxChat(message, callback, botId);
1278 - return;
1279 - }
1280 -
1281 - // Re-enable chat input after streaming completes
1282 - enableChatInput(botId);
1283 -
1284 - // Scroll the user's last message to the top now
1285 - // that the bot's full reply has rendered.
1286 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1287 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1288 - if ($lastUserMsgStreamDone.length) {
1289 - scrollElementToTop($lastUserMsgStreamDone, botId);
1290 - }
1291 -
569 + //console.log("Received [DONE] signal");
1292 570 if (callback) {
1293 571 callback(accumulatedContent);
1294 572 }
1295 573 return;
@@ -1296,16 +574,12 @@
1296 574 }
1297 575
1298 576 try {
1299 577 const json = JSON.parse(data);
1300 -
1301 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1302 - if (json.chat_mode) {
1303 - updateChatModeIndicator(json.chat_mode, botId);
1304 - }
1305 -
1306 - // Handle testing data
578 +
579 + // FIXED: Always check for testing panel and handle testing data properly
1307 580 if (json.testing_data && !testingDataReceived) {
581 + //console.log('Testing data received in stream:', json.testing_data);
1308 582 if (window.mxchatTestPanelInstance) {
1309 583 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1310 584 testingDataReceived = true;
1311 585 }
@@ -1311,1300 +585,359 @@
1311 585 }
1312 586 }
1313 587 // Handle content streaming
1314 588 else if (json.content) {
1315 - streamingStarted = true;
1316 589 accumulatedContent += json.content;
1317 - updateStreamingMessage(accumulatedContent, botId);
1318 - }
1319 - // Handle complete response in stream (fallback response)
1320 - else if (json.text || json.message || json.html) {
1321 - handleNonStreamResponse(json, callback, botId);
1322 - return;
1323 - }
590 + updateStreamingMessage(accumulatedContent);
591 + }
1324 592 // Handle errors
1325 593 else if (json.error) {
1326 -
1327 - // Get error message from various possible fields
1328 - let errorMessage = json.error_message || json.message || json.text ||
1329 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1330 -
1331 - // Re-enable chat input on error
1332 - enableChatInput(botId);
1333 -
1334 - // Display the error directly in the chat
1335 - replaceLastMessage("bot", errorMessage, '', [], botId);
1336 -
1337 - if (callback) {
1338 - callback(errorMessage);
1339 - }
594 + //console.error("Streaming error:", json.error);
595 + replaceLastMessage("bot", "Error: " + json.error);
1340 596 return;
1341 597 }
1342 598 } catch (e) {
1343 - // SSE data parsing error - silently continue
599 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1344 600 }
1345 601 }
1346 602 }
1347 603
1348 604 processStream();
1349 - }).catch(streamError => {
1350 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1351 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1352 - callMxChat(message, callback, botId);
1353 605 });
1354 606 }
1355 607
1356 608 processStream();
1357 609 })
1358 - .catch(error => {
1359 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1360 - // Check if we have server error data with chat mode
1361 - if (error && error.isServerError && error.data) {
1362 - // Check for chat mode in error data
1363 - if (error.data.chat_mode) {
1364 - updateChatModeIndicator(error.data.chat_mode, botId);
1365 - }
1366 -
1367 - handleNonStreamResponse(error.data, callback, botId);
1368 - } else {
1369 - // Only fall back to regular call if we don't have any response data
1370 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1371 - callMxChat(message, callback, botId);
1372 - }
1373 - });
1374 - }); // refreshNonceIfNeeded
610 + .catch(error => {
611 + //console.error('Streaming error:', error);
612 + callMxChat(message, callback);
613 + });
1375 614 }
1376 615
1377 -// Helper function to handle non-streaming responses
1378 -function handleNonStreamResponse(data, callback, botId) {
1379 - botId = botId || 'default';
1380 -
1381 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1382 - if (data.chat_mode) {
1383 - updateChatModeIndicator(data.chat_mode, botId);
1384 - }
1385 -
1386 - // Also check in data property if response is wrapped
1387 - if (data.data && data.data.chat_mode) {
1388 - updateChatModeIndicator(data.data.chat_mode, botId);
1389 - }
1390 -
1391 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1392 - // This prevents a visual gap between thinking dots disappearing and content appearing
1393 -
1394 - // SECURITY FIX: Check for errors FIRST
1395 - if (data.success === false || (data.data && data.data.error_message)) {
1396 - let errorMessage = "";
1397 - let errorCode = "";
1398 -
1399 - // Check various possible error locations
1400 - if (data.data && data.data.error_message) {
1401 - errorMessage = data.data.error_message;
1402 - errorCode = data.data.error_code || "";
1403 - } else if (data.error_message) {
1404 - errorMessage = data.error_message;
1405 - errorCode = data.error_code || "";
1406 - } else if (data.message) {
1407 - errorMessage = data.message;
1408 - } else if (typeof data.data === 'string') {
1409 - errorMessage = data.data;
1410 - } else {
1411 - errorMessage = "An error occurred. Please try again or contact support.";
1412 - }
1413 -
1414 - // Handle session reset action (IP changed, session expired, etc.)
1415 - // Silent reset — keep chat UI intact, just get a new session and retry
1416 - if (data.data && data.data.action === 'reset_session') {
1417 - MxChatInstances.silentResetSession(botId);
1418 - // Re-send the original message with the new session (user message is already displayed)
1419 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1420 - if (originalMessage) {
1421 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1422 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1423 - if (shouldUseStreaming(currentModel)) {
1424 - callMxChatStream(originalMessage, callback, botId);
1425 - } else {
1426 - callMxChat(originalMessage, callback, botId);
1427 - }
1428 - }
1429 - return;
1430 - }
1431 -
1432 - // Format user-friendly error message
1433 - let displayMessage = errorMessage;
1434 - if (mxchatChat.is_admin) {
1435 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1436 - }
1437 -
1438 - replaceLastMessage("bot", displayMessage, '', [], botId);
1439 -
1440 - if (callback) {
1441 - callback('');
1442 - }
1443 - return; // Exit early for errors
1444 - }
1445 -
1446 - // Check for live agent response
1447 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1448 - removeThinkingDots(botId);
1449 - // Also remove any leftover bot-message that lost its temporary-message class
1450 - var $chatBox = getElement(botId, 'chat-box');
1451 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1452 - updateChatModeIndicator('agent', botId);
1453 - enableChatInput(botId);
1454 - if (callback) {
1455 - callback('');
1456 - }
1457 - return;
1458 - }
1459 -
1460 - // Handle different response formats
1461 - if (data.text || data.html || data.message) {
1462 -
1463 - // Apply response hooks
1464 - if (data.text && typeof customMxChatFilter === 'function') {
1465 - data.text = customMxChatFilter(data.text, "response");
1466 - }
1467 - if (data.message && typeof customMxChatFilter === 'function') {
1468 - data.message = customMxChatFilter(data.message, "response");
1469 - }
1470 -
1471 - // Display the response
1472 - if (data.text && data.html) {
1473 - replaceLastMessage("bot", data.text, data.html, [], botId);
1474 - } else if (data.text) {
1475 - replaceLastMessage("bot", data.text, '', [], botId);
1476 - } else if (data.html) {
1477 - replaceLastMessage("bot", "", data.html, [], botId);
1478 - } else if (data.message) {
1479 - replaceLastMessage("bot", data.message, '', [], botId);
1480 - }
1481 - }
1482 -
1483 - // Handle other response properties
1484 - if (data.data && data.data.filename) {
1485 - showActivePdf(data.data.filename, botId);
1486 - var instance = MxChatInstances.get(botId);
1487 - instance.activePdfFile = data.data.filename;
1488 - }
1489 -
1490 - if (data.redirect_url) {
1491 - setTimeout(() => {
1492 - window.location.href = data.redirect_url;
1493 - }, 1500);
1494 - }
1495 -
1496 - // Ensure chat input is re-enabled (safety net for edge cases)
1497 - enableChatInput(botId);
1498 -
1499 - if (callback) {
1500 - callback(data.text || data.message || '');
1501 - }
1502 -}
1503 -
1504 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1505 -function updateChatModeIndicator(mode, botId) {
1506 - botId = botId || 'default';
1507 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1508 - if (indicator) {
1509 - const oldText = indicator.textContent;
1510 -
1511 - if (mode === 'agent') {
1512 - indicator.textContent = 'Live Agent';
1513 - startPolling(botId);
1514 - } else {
1515 - // Everything else is AI mode
1516 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1517 - indicator.textContent = customAiText;
1518 - stopPolling(botId);
1519 - }
1520 -
1521 - // Force immediate DOM update and reflow
1522 - if (oldText !== indicator.textContent) {
1523 - // Force a reflow to ensure the change is visible immediately
1524 - indicator.style.display = 'none';
1525 - indicator.offsetHeight; // Trigger reflow
1526 - indicator.style.display = '';
1527 -
1528 - // Double-check after a brief moment to ensure the change stuck
1529 - setTimeout(() => {
1530 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1531 - indicator.textContent = 'Live Agent';
1532 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1533 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1534 - indicator.textContent = customAiText;
1535 - }
1536 - }, 50);
1537 - }
1538 - }
1539 -}
1540 -
1541 616 // Function to update message during streaming
1542 -function updateStreamingMessage(content, botId) {
1543 - botId = botId || 'default';
1544 -
617 +function updateStreamingMessage(content) {
1545 618 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1546 619 if (typeof customMxChatFilter === 'function') {
1547 620 content = customMxChatFilter(content, "response");
1548 621 }
622 +
623 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1549 624
1550 - const formattedContent = linkify(content);
625 + // Find the temporary message
626 + const tempMessage = $('.bot-message.temporary-message').last();
1551 627
1552 - // Find the temporary message in this bot's chat box
1553 - var $chatBox = getElement(botId, 'chat-box');
1554 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1555 -
1556 628 if (tempMessage.length) {
1557 629 // Update existing message
1558 630 tempMessage.html(formattedContent);
1559 631 } else {
1560 632 // Create new temporary message if it doesn't exist
1561 - appendMessage("bot", content, '', [], true, botId);
633 + appendMessage("bot", content, '', [], true);
1562 634 }
1563 635 }
1564 636
637 +// UPGRADE: Function to check if streaming is supported for the current model
1565 638 function isStreamingSupported(model) {
1566 639 if (!model) return false;
1567 640
641 + //console.log("Checking streaming support for model:", model); // Debug log
642 +
643 + // Get the model prefix
1568 644 const modelPrefix = model.split('-')[0].toLowerCase();
645 +
646 + //console.log("Model prefix:", modelPrefix); // Debug log
1569 647
1570 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1571 - const isSupported = modelPrefix === 'gpt' ||
1572 - modelPrefix === 'o1' ||
1573 - modelPrefix === 'claude' ||
1574 - modelPrefix === 'grok' ||
1575 - modelPrefix === 'deepseek' ||
1576 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
648 + // Support streaming for OpenAI, Claude, and Grok models
649 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok';
1577 650
651 + //console.log("Streaming supported:", isSupported); // Debug log
652 +
1578 653 return isSupported;
1579 654 }
1580 655
1581 -// Update the event handlers to use the correct function names (using event delegation)
1582 -// Use class-based selectors for multi-instance support
1583 -$(document).on('click', '.send-button', function() {
1584 - var botId = getBotIdFromElement(this);
1585 - // While a response is streaming the button is a Stop control.
1586 - if (this.classList.contains('mxchat-stop-mode')) {
1587 - // Same click that just started this stream (an add-on's direct handler
1588 - // ran before this delegated one) — not a Stop press. See
1589 - // mxchatShowStopButton for the full story (plan-4bba64).
1590 - if (this.__mxchatStopJustShown) return;
1591 - mxchatStopStreaming(botId);
1592 - return;
1593 - }
1594 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1595 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1596 - disableChatInput(botId);
1597 - }
1598 - sendMessage(botId);
656 +// Update the event handlers to use the correct function names
657 +$('#send-button').off('click').on('click', function() {
658 + sendMessage(); // Use the updated sendMessage function
1599 659 });
1600 660
1601 -// Override enter key handler (using event delegation)
1602 -$(document).on('keypress', '.chat-input', function(e) {
661 +// Override enter key handler
662 +$('#chat-input').off('keypress').on('keypress', function(e) {
1603 663 if (e.which == 13 && !e.shiftKey) {
1604 664 e.preventDefault();
1605 - var botId = getBotIdFromElement(this);
1606 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1607 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1608 - disableChatInput(botId);
1609 - }
1610 - sendMessage(botId);
665 + sendMessage(); // Use the updated sendMessage function
1611 666 }
1612 667 });
1613 668
1614 -// Chat input character counter + soft limit feedback (plan 7091a2).
1615 -// Language-neutral: numbers + color only, no translatable strings. The counter
1616 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1617 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1618 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1619 -function mxchatUpdateCharCounter(inputEl) {
1620 - if (!inputEl || !inputEl.closest) return;
1621 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1622 - var container = inputEl.closest('.input-container');
1623 - if (!container || !max || max <= 0) return;
1624 - var counter = container.querySelector('.mxchat-char-counter');
1625 - if (!counter) return;
1626 - var len = inputEl.value.length;
1627 - var ratio = len / max;
1628 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1629 - var cur = counter.querySelector('.mxchat-char-counter-current');
1630 - if (cur) cur.textContent = len;
1631 - var warn = ratio >= nearThreshold && len < max;
1632 - var full = len >= max;
1633 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1634 - counter.classList.toggle('is-warn', warn);
1635 - counter.classList.toggle('is-full', full);
1636 - container.classList.toggle('mxchat-input-near-limit', warn);
1637 - container.classList.toggle('mxchat-input-at-limit', full);
1638 -}
1639 -
1640 -function mxchatBumpInput(inputEl) {
1641 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1642 - if (!container) return;
1643 - container.classList.remove('mxchat-input-bump');
1644 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1645 - container.classList.add('mxchat-input-bump');
1646 - clearTimeout($(container).data('mxchatBumpTimeout'));
1647 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1648 - $(container).data('mxchatBumpTimeout', t);
1649 -}
1650 -
1651 -// Live counter update on every input.
1652 -$(document).on('input', '.chat-input', function() {
1653 - mxchatUpdateCharCounter(this);
1654 -});
1655 -
1656 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1657 -// rejected at the cap (maxlength silently swallows it otherwise).
1658 -$(document).on('keydown', '.chat-input', function(e) {
1659 - var max = parseInt(this.getAttribute('maxlength'), 10);
1660 - if (!max || max <= 0 || this.value.length < max) return;
1661 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1662 - // A single printable char with no selection to overwrite WILL be rejected.
1663 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1664 - mxchatBumpInput(this);
1665 - }
1666 -});
1667 -
1668 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1669 -$(document).on('paste', '.chat-input', function() {
1670 - var el = this;
1671 - var max = parseInt(el.getAttribute('maxlength'), 10);
1672 - if (!max || max <= 0) return;
1673 - setTimeout(function() {
1674 - mxchatUpdateCharCounter(el);
1675 - if (el.value.length >= max) mxchatBumpInput(el);
1676 - }, 0);
1677 -});
1678 -
1679 -// Builds the list of overflow-menu items for a given bot.
1680 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1681 -function mxchatGetHeaderMenuItems(botId) {
1682 - var items = [];
1683 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1684 -
1685 - // The `print_button_*` keys still gate this item for back-compat with
1686 - // existing user options. The action is now a transcript download, not print.
1687 - if (settings.print_button_enabled === 'on') {
1688 - items.push({
1689 - id: 'download-transcript',
1690 - label: settings.print_button_label || 'Download Transcript',
1691 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1692 - action: function() {
1693 - mxchatDownloadTranscript(botId);
669 +
670 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
671 + try {
672 + // Determine styles based on sender type
673 + let messageClass, bgColor, fontColor;
674 +
675 + if (sender === "user") {
676 + messageClass = "user-message";
677 + bgColor = userMessageBgColor;
678 + fontColor = userMessageFontColor;
679 + // Only sanitize user input
680 + messageText = sanitizeUserInput(messageText);
681 + } else if (sender === "agent") {
682 + messageClass = "agent-message";
683 + bgColor = liveAgentMessageBgColor;
684 + fontColor = liveAgentMessageFontColor;
685 + } else {
686 + messageClass = "bot-message";
687 + bgColor = botMessageBgColor;
688 + fontColor = botMessageFontColor;
1694 689 }
1695 - });
1696 - }
1697 -
1698 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1699 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1700 - // without the site owner disabling chat persistence globally. Default OFF;
1701 - // gated by the reset_chat_enabled option. plan ac2e81.
1702 - if (settings.reset_chat_enabled === 'on') {
1703 - items.push({
1704 - id: 'reset-chat',
1705 - label: settings.reset_chat_label || 'Start new chat',
1706 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1707 - action: function() {
1708 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1709 - if (window.confirm(confirmMsg)) {
1710 - MxChatInstances.resetChatSession(botId);
690 +
691 + const messageDiv = $('<div>')
692 + .addClass(messageClass)
693 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
694 + .css({
695 + 'background': bgColor,
696 + 'color': fontColor,
697 + 'margin-bottom': '1em'
698 + });
699 +
700 + // Process the message content based on sender
701 + let fullMessage;
702 + if (sender === "user") {
703 + // For user messages, apply linkify after sanitization
704 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
705 + } else {
706 + // For bot/agent messages, preserve HTML
707 + fullMessage = messageText;
708 + }
709 +
710 + // Add images if provided
711 + if (images && images.length > 0) {
712 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
713 + images.forEach(img => {
714 + // Ensure image URLs and titles are properly escaped
715 + const safeTitle = sanitizeUserInput(img.title);
716 + const safeUrl = encodeURI(img.image_url);
717 + const safeThumbnail = encodeURI(img.thumbnail_url);
718 +
719 + fullMessage += `
720 + <div style="margin-bottom: 10px;">
721 + <strong>${safeTitle}</strong><br>
722 + <a href="${safeUrl}" target="_blank">
723 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
724 + </a>
725 + </div>`;
726 + });
727 + fullMessage += '</div>';
728 + }
729 +
730 + // Append HTML content if provided
731 + if (messageHtml && sender !== "user") {
732 + fullMessage += '<br><br>' + messageHtml;
733 + }
734 +
735 + messageDiv.html(fullMessage);
736 +
737 + if (isTemporary) {
738 + messageDiv.addClass('temporary-message');
739 + }
740 +
741 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
742 + if (sender === "bot") {
743 + const lastUserMessage = $('#chat-box').find('.user-message').last();
744 + if (lastUserMessage.length) {
745 + scrollElementToTop(lastUserMessage);
746 + }
1711 747 }
748 + });
749 +
750 + if (messageText.id) {
751 + lastSeenMessageId = messageText.id;
752 + hideNotification();
1712 753 }
1713 - });
1714 - }
1715 -
1716 - return items;
1717 -}
1718 -
1719 -// Builds a clean markdown transcript of the current conversation and triggers
1720 -// a file download. Used by the "Download Transcript" menu item.
1721 -function mxchatDownloadTranscript(botId) {
1722 - var $chatBox = getElement(botId, 'chat-box');
1723 - if (!$chatBox || !$chatBox.length) return;
1724 -
1725 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1726 - var headerTitle = settings.print_header_title || 'Chat transcript';
1727 - var now = new Date();
1728 - var stamp = now.toLocaleString();
1729 -
1730 - var lines = [];
1731 - lines.push('# ' + headerTitle);
1732 - lines.push('');
1733 - lines.push('Exported: ' + stamp);
1734 - lines.push('');
1735 - lines.push('---');
1736 - lines.push('');
1737 -
1738 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1739 - var $msg = $(this);
1740 - // Skip thinking placeholders and any in-flight temporary messages.
1741 - if ($msg.find('.thinking-dots').length) return;
1742 - if ($msg.hasClass('temporary-message')) return;
1743 -
1744 - var sender;
1745 - if ($msg.hasClass('user-message')) sender = 'User';
1746 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1747 - else sender = 'AI Agent';
1748 -
1749 - // Strip interactive UI from the cloned message so we get the conversation text.
1750 - var $clone = $msg.clone();
1751 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1752 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1753 - if (!text) return;
1754 -
1755 - lines.push('**' + sender + '**');
1756 - lines.push('');
1757 - lines.push(text);
1758 - lines.push('');
1759 - });
1760 -
1761 - var content = lines.join('\n');
1762 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1763 - var fname = 'mxchat-transcript-' + iso + '.md';
1764 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1765 - var url = URL.createObjectURL(blob);
1766 - var a = document.createElement('a');
1767 - a.href = url;
1768 - a.download = fname;
1769 - a.style.display = 'none';
1770 - document.body.appendChild(a);
1771 - a.click();
1772 - setTimeout(function() {
1773 - if (a.parentNode) a.parentNode.removeChild(a);
1774 - URL.revokeObjectURL(url);
1775 - }, 100);
1776 -}
1777 -
1778 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1779 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1780 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1781 -function mxchatSyncMenuColors(botId, $wrap) {
1782 - if (!$wrap || !$wrap.length) return;
1783 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1784 - if (!$bot.length) return;
1785 - var cs = window.getComputedStyle($bot[0]);
1786 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1787 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1788 - }
1789 - // Bot text color usually lives on a child div, not .bot-message itself.
1790 - var $textChild = $bot.find('[style*="color"]').first();
1791 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1792 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1793 -}
1794 -
1795 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1796 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1797 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1798 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1799 -// a rebuild before init (never happens, but harmless) just skips it.
1800 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1801 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1802 - var $menu = $wrap.find('.mxchat-header-menu');
1803 - var items = mxchatGetHeaderMenuItems(botId);
1804 -
1805 - $menu.empty();
1806 -
1807 - if (!items.length) {
1808 - $trigger.hide();
1809 - $menu.hide();
1810 - return;
1811 - }
1812 -
1813 - // Clear any inline display:none a previous zero-item render left behind —
1814 - // open/close visibility is governed by the hidden prop + is-open class.
1815 - $trigger.css('display', '');
1816 - $menu.css('display', '');
1817 -
1818 - items.forEach(function(item, idx) {
1819 - var $btn = $('<button>', {
1820 - type: 'button',
1821 - 'class': 'mxchat-menu-item',
1822 - 'role': 'menuitem',
1823 - 'tabindex': '-1',
1824 - 'data-menu-id': item.id,
1825 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1826 - '<span class="mxchat-menu-item-label"></span>'
1827 - });
1828 - $btn.find('.mxchat-menu-item-label').text(item.label);
1829 - $btn.on('click', function(e) {
1830 - e.preventDefault();
1831 - e.stopPropagation();
1832 - if (closeMenuFn) closeMenuFn();
1833 - try { item.action(); } catch (err) { /* no-op */ }
1834 - });
1835 - $menu.append($btn);
1836 - });
1837 -}
1838 -
1839 -// Re-render every menu on the page after a dynamic-settings merge
1840 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1841 -// swapping items under the user mid-interaction yanks focus — and the
1842 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1843 -function mxchatRebuildHeaderMenus() {
1844 - $('.mxchat-header-menu-wrap').each(function() {
1845 - var $wrap = $(this);
1846 - var botId = $wrap.data('bot-id');
1847 - if (!botId) return;
1848 - if (!$wrap.data('mxchatMenuReady')) {
1849 - mxchatInitHeaderMenu(botId);
1850 - return;
754 + } catch (error) {
755 + //console.error("Error rendering message:", error);
1851 756 }
1852 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1853 - $wrap.data('mxchatMenuRebuildPending', true);
1854 - return;
1855 - }
1856 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1857 - });
1858 -}
1859 -
1860 -// One-time per-widget init: renders menu items, wires open/close,
1861 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1862 -// trigger. Wiring happens even when there are zero items at init, so a
1863 -// later dynamic-settings rebuild that adds items has a working trigger.
1864 -function mxchatInitHeaderMenu(botId) {
1865 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1866 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1867 -
1868 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1869 - var $menu = $wrap.find('.mxchat-header-menu');
1870 -
1871 - // Initial color sync — covers normal page load.
1872 - mxchatSyncMenuColors(botId, $wrap);
1873 -
1874 - function openMenu() {
1875 - // Re-sync each open in case the active theme changed since init.
1876 - mxchatSyncMenuColors(botId, $wrap);
1877 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1878 - $trigger.attr('aria-expanded', 'true');
1879 - // Focus the first item for keyboard users
1880 - setTimeout(function() {
1881 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1882 - }, 0);
1883 757 }
1884 - function closeMenu(returnFocus) {
1885 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1886 - $trigger.attr('aria-expanded', 'false');
1887 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1888 - if (returnFocus) $trigger.trigger('focus');
1889 - // A dynamic-settings rebuild that arrived while the menu was open
1890 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1891 - if ($wrap.data('mxchatMenuRebuildPending')) {
1892 - $wrap.removeData('mxchatMenuRebuildPending');
1893 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1894 - }
1895 - }
1896 -
1897 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1898 - // click-to-collapse handler does not fire.
1899 - $trigger.on('click', function(e) {
1900 - e.preventDefault();
1901 - e.stopPropagation();
1902 - if ($menu.hasClass('is-open')) closeMenu();
1903 - else openMenu();
1904 - });
1905 -
1906 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1907 - $menu.on('click', function(e) {
1908 - e.stopPropagation();
1909 - });
1910 -
1911 - // Outside click closes the menu.
1912 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1913 - if (!$menu.hasClass('is-open')) return;
1914 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1915 - closeMenu();
1916 - });
1917 -
1918 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1919 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1920 - var $items = $menu.find('.mxchat-menu-item');
1921 - var idx = $items.index(this);
1922 - if (e.key === 'Escape') {
1923 - e.preventDefault();
1924 - closeMenu(true);
1925 - } else if (e.key === 'ArrowDown') {
1926 - e.preventDefault();
1927 - var $next = $items.eq((idx + 1) % $items.length);
1928 - $items.attr('tabindex', '-1');
1929 - $next.attr('tabindex', '0').trigger('focus');
1930 - } else if (e.key === 'ArrowUp') {
1931 - e.preventDefault();
1932 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1933 - $items.attr('tabindex', '-1');
1934 - $prev.attr('tabindex', '0').trigger('focus');
1935 - } else if (e.key === 'Enter' || e.key === ' ') {
1936 - e.preventDefault();
1937 - $(this).trigger('click');
1938 - }
1939 - });
1940 - $trigger.on('keydown', function(e) {
1941 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1942 - e.preventDefault();
1943 - closeMenu(true);
1944 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1945 - e.preventDefault();
1946 - openMenu();
1947 - }
1948 - });
1949 -
1950 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1951 - // then do the initial item render.
1952 - $wrap.data('mxchatMenuClose', closeMenu);
1953 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1954 -
1955 - $wrap.data('mxchatMenuReady', true);
1956 -}
1957 -
1958 -// Initialize header menus for every rendered widget on DOM ready.
1959 -$(function() {
1960 - $('.mxchat-header-menu-wrap').each(function() {
1961 - var botId = $(this).data('bot-id');
1962 - if (botId) mxchatInitHeaderMenu(botId);
1963 - });
1964 -
1965 - // Embedded (non-floating) widgets are open from the moment the page
1966 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1967 - // widgets refresh on first launcher open instead.
1968 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1969 - return !$(this).closest('.floating-chatbot').length;
1970 - }).length > 0;
1971 - if (hasEmbeddedWidget) {
1972 - mxchatRefreshDynamicSettings();
1973 - }
1974 -});
1975 -
1976 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1977 - try {
1978 - // Determine styles based on sender type
1979 - let messageClass, bgColor, fontColor;
1980 -
758 +
759 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
760 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
761 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
762 +
763 + // Determine styles
764 + let bgColor, fontColor;
1981 765 if (sender === "user") {
1982 - messageClass = "user-message";
1983 766 bgColor = userMessageBgColor;
1984 767 fontColor = userMessageFontColor;
1985 - // Only sanitize user input
1986 - messageText = sanitizeUserInput(messageText);
1987 768 } else if (sender === "agent") {
1988 - messageClass = "agent-message";
1989 769 bgColor = liveAgentMessageBgColor;
1990 770 fontColor = liveAgentMessageFontColor;
1991 771 } else {
1992 - messageClass = "bot-message";
1993 772 bgColor = botMessageBgColor;
1994 773 fontColor = botMessageFontColor;
1995 774 }
1996 -
1997 - const messageDiv = $('<div>')
1998 - .addClass(messageClass)
1999 - .attr('dir', 'auto');
2000 -
2001 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2002 - var skipColors = shouldSkipInlineColors(botId);
2003 - if (skipColors) {
2004 - messageDiv.css({
2005 - 'margin-bottom': '1em'
2006 - });
2007 - } else {
2008 - messageDiv.css({
2009 - 'background': bgColor,
2010 - 'color': fontColor,
2011 - 'margin-bottom': '1em'
2012 - });
775 +
776 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
777 + if (responseHtml) {
778 + fullMessage += '<br><br>' + responseHtml;
2013 779 }
2014 -
2015 - // Process the message content - always run linkify to convert markdown
2016 - // links and format text. linkify() handles existing HTML safely via
2017 - // negative lookaheads that skip URLs already inside <a> tags.
2018 - let fullMessage = linkify(messageText);
2019 -
2020 - // Add images if provided
2021 - if (images && images.length > 0) {
2022 - fullMessage += '<div class="image-gallery" dir="auto">';
780 +
781 + if (images.length > 0) {
782 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
2023 783 images.forEach(img => {
2024 - const safeTitle = sanitizeUserInput(img.title);
2025 - const safeUrl = encodeURI(img.image_url);
2026 - const safeThumbnail = encodeURI(img.thumbnail_url);
2027 -
2028 784 fullMessage += `
2029 785 <div style="margin-bottom: 10px;">
2030 - <strong>${safeTitle}</strong><br>
2031 - <a href="${safeUrl}" target="_blank">
2032 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
786 + <strong>${img.title}</strong><br>
787 + <a href="${img.image_url}" target="_blank">
788 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2033 789 </a>
2034 790 </div>`;
2035 791 });
2036 792 fullMessage += '</div>';
2037 793 }
2038 -
2039 - // Append HTML content if provided
2040 - if (messageHtml && sender !== "user") {
2041 - // Only add line breaks if there's actual text content before the HTML
2042 - if (fullMessage && fullMessage.trim()) {
2043 - fullMessage += '<br><br>' + messageHtml;
2044 - } else {
2045 - fullMessage = messageHtml;
2046 - }
2047 - }
2048 -
2049 - messageDiv.html(fullMessage);
2050 -
2051 - if (isTemporary) {
2052 - messageDiv.addClass('temporary-message');
2053 - }
2054 -
2055 - // Append to the correct chatbot instance's chat-box
2056 - var $chatBox = getElement(botId, 'chat-box');
2057 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2058 - // FIXED: Use event delegation for link tracking
2059 - if (sender === "bot" || sender === "agent") {
2060 - attachLinkTracking(messageDiv, messageText, botId);
2061 - }
2062 -
2063 - if (sender === "bot") {
2064 - const lastUserMessage = $chatBox.find('.user-message').last();
2065 - if (lastUserMessage.length) {
2066 - scrollElementToTop(lastUserMessage, botId);
2067 - }
2068 - }
2069 -
2070 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2071 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2072 - }
2073 - });
2074 -
2075 - if (messageText.id) {
2076 - var instance = MxChatInstances.get(botId);
2077 - instance.lastSeenMessageId = messageText.id;
2078 - hideNotification(botId);
2079 - }
2080 - } catch (error) {
2081 - // Error rendering message - silently continue
2082 - }
2083 -}
2084 -
2085 -// Helper function to attach link tracking with proper event handling
2086 -function attachLinkTracking(messageDiv, messageText, botId) {
2087 - botId = botId || 'default';
2088 - // Use a slight delay to ensure DOM is ready
2089 - setTimeout(function() {
2090 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2091 -
2092 - links.each(function() {
2093 - const $link = $(this);
2094 - const originalHref = $link.attr('href');
2095 -
2096 - // Mark as tracked to avoid duplicate handlers
2097 - $link.attr('data-tracked', 'true');
2098 -
2099 - // Only track external URLs
2100 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2101 - // Remove any existing click handlers first
2102 - $link.off('click.tracking');
2103 -
2104 - // Add new click handler with namespace
2105 - $link.on('click.tracking', function(e) {
2106 - e.preventDefault();
2107 - e.stopPropagation();
2108 -
2109 - const messageContext = typeof messageText === 'string'
2110 - ? messageText.substring(0, 200)
2111 - : '';
2112 -
2113 - // Track the click
2114 - $.ajax({
2115 - url: mxchatChat.ajax_url,
2116 - type: 'POST',
2117 - data: {
2118 - action: 'mxchat_track_url_click',
2119 - session_id: getChatSession(botId),
2120 - url: originalHref,
2121 - message_context: messageContext,
2122 - nonce: mxchatChat.nonce
2123 - },
2124 - complete: function() {
2125 - // Always redirect, even if tracking fails
2126 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2127 - window.open(originalHref, '_blank');
2128 - } else {
2129 - window.location.href = originalHref;
794 +
795 + if (lastMessageDiv.length) {
796 + lastMessageDiv.fadeOut(200, function() {
797 + $(this)
798 + .html(fullMessage)
799 + .removeClass('bot-message user-message')
800 + .addClass(messageClass)
801 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
802 + .css({
803 + 'background-color': bgColor,
804 + 'color': fontColor,
805 + })
806 + .removeClass('temporary-message')
807 + .fadeIn(200, function() {
808 + if (sender === "bot" || sender === "agent") {
809 + const lastUserMessage = $('#chat-box').find('.user-message').last();
810 + if (lastUserMessage.length) {
811 + scrollElementToTop(lastUserMessage);
2130 812 }
813 + // Show notification if chat is hidden
814 + if ($('#floating-chatbot').hasClass('hidden')) {
815 + showNotification();
816 + }
2131 817 }
2132 818 });
2133 -
2134 - return false; // Extra insurance to prevent default
2135 - });
2136 - }
2137 - });
2138 - }, 100); // Small delay to ensure DOM is ready
2139 -}
2140 -
2141 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2142 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2143 - var $chatBox = getElement(botId, 'chat-box');
2144 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2145 -
2146 - // Determine styles
2147 - let bgColor, fontColor;
2148 - if (sender === "user") {
2149 - bgColor = userMessageBgColor;
2150 - fontColor = userMessageFontColor;
2151 - } else if (sender === "agent") {
2152 - bgColor = liveAgentMessageBgColor;
2153 - fontColor = liveAgentMessageFontColor;
2154 - } else {
2155 - bgColor = botMessageBgColor;
2156 - fontColor = botMessageFontColor;
2157 - }
2158 -
2159 - // Always run linkify to convert markdown links and format text.
2160 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2161 - // to avoid double-processing URLs that are already inside <a> tags).
2162 - var fullMessage = linkify(responseText);
2163 -
2164 - if (responseHtml) {
2165 - // Only add line breaks if there's actual text content before the HTML
2166 - if (fullMessage && fullMessage.trim()) {
2167 - fullMessage += '<br><br>' + responseHtml;
819 + });
2168 820 } else {
2169 - fullMessage = responseHtml;
821 + appendMessage(sender, responseText, responseHtml, images);
2170 822 }
2171 823 }
824 +
825 + function appendThinkingMessage() {
826 + // Remove any existing thinking dots first
827 + $('.thinking-dots').remove();
2172 828
2173 - if (images.length > 0) {
2174 - fullMessage += '<div class="image-gallery" dir="auto">';
2175 - images.forEach(img => {
2176 - fullMessage += `
2177 - <div style="margin-bottom: 10px;">
2178 - <strong>${img.title}</strong><br>
2179 - <a href="${img.image_url}" target="_blank">
2180 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2181 - </a>
2182 - </div>`;
2183 - });
2184 - fullMessage += '</div>';
2185 - }
2186 -
2187 - if (lastMessageDiv.length) {
2188 - // Replace content immediately to prevent visual gap between thinking dots and response
2189 - lastMessageDiv
2190 - .html(fullMessage)
2191 - .removeClass('bot-message user-message temporary-message')
2192 - .addClass(messageClass)
2193 - .attr('dir', 'auto');
2194 -
2195 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2196 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2197 - if (!skipColors) {
2198 - lastMessageDiv.css({
2199 - 'background-color': bgColor,
2200 - 'color': fontColor,
2201 - });
2202 - }
2203 -
2204 - // Handle link tracking and scroll
2205 - if (sender === "bot" || sender === "agent") {
2206 - attachLinkTracking(lastMessageDiv, responseText, botId);
2207 -
2208 - const lastUserMessage = $chatBox.find('.user-message').last();
2209 - if (lastUserMessage.length) {
2210 - scrollElementToTop(lastUserMessage, botId);
2211 - }
2212 - // Show notification if chat is hidden
2213 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2214 - if ($floatingChatbot.hasClass('hidden')) {
2215 - showNotification(botId);
2216 - }
2217 - }
2218 -
2219 - // Re-enable chat input after response is displayed
2220 - enableChatInput(botId);
2221 -
2222 - if (sender === "bot" || sender === "agent") {
2223 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2224 - }
2225 - } else {
2226 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2227 - // Re-enable chat input after response is displayed
2228 - enableChatInput(botId);
2229 - }
2230 -}
2231 -
2232 -
2233 - function appendThinkingMessage(botId) {
2234 - botId = botId || 'default';
2235 -
2236 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2237 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2238 - if (indicator && indicator.textContent === 'Live Agent') {
2239 - return;
2240 - }
2241 -
2242 - var $chatBox = getElement(botId, 'chat-box');
2243 -
2244 - // Remove any existing thinking dots in this bot's chat first
2245 - $chatBox.find('.thinking-dots').remove();
2246 -
2247 - // Check if we should skip inline colors (AI theme is active)
2248 - var skipColors = shouldSkipInlineColors(botId);
2249 -
2250 829 // Retrieve the bot message font color and background color
2251 830 var botMessageFontColor = mxchatChat.bot_message_font_color;
2252 831 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2253 832
2254 - // Build thinking dots HTML - skip inline colors if AI theme is active
2255 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
833 +
2256 834 var thinkingHtml = '<div class="thinking-dots-container">' +
2257 835 '<div class="thinking-dots">' +
2258 - '<span class="dot"' + dotStyle + '></span>' +
2259 - '<span class="dot"' + dotStyle + '></span>' +
2260 - '<span class="dot"' + dotStyle + '></span>' +
836 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
837 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
838 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2261 839 '</div>' +
2262 840 '</div>';
2263 841
2264 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2265 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2266 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2267 - scrollToBottom(botId);
842 + // Append the thinking dots to the chat container (or within the temporary message div)
843 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
844 + scrollToBottom();
2268 845 }
846 +
847 + function removeThinkingDots() {
848 + $('.thinking-dots').closest('.temporary-message').remove();
849 + }
2269 850
2270 - function removeThinkingDots(botId) {
2271 - botId = botId || 'default';
2272 - var $chatBox = getElement(botId, 'chat-box');
2273 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2274 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2275 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2276 - }
2277 851
2278 852 // ====================================
2279 853 // TEXT FORMATTING & PROCESSING
2280 854 // ====================================
2281 855
856 +
2282 857 function linkify(inputText) {
2283 - if (!inputText) {
2284 - return '';
2285 - }
858 + if (!inputText) return '';
859 +
860 + // Process markdown headers
861 + let processedText = formatMarkdownHeaders(inputText);
862 +
863 + // Process markdown links
864 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
865 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
866 + const safeUrl = encodeURI(url);
867 + const safeText = sanitizeUserInput(text);
868 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
869 + });
2286 870
2287 - // Helper function to check if URL is already encoded
2288 - function isUrlEncoded(url) {
2289 - // Check for % followed by exactly 2 hex digits
2290 - return /%[0-9a-fA-F]{2}/.test(url);
2291 - }
871 + // Process phone numbers (tel:)
872 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
873 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
874 + const safePhone = encodeURI(phone);
875 + const safeText = sanitizeUserInput(text);
876 + return `<a href="${safePhone}">${safeText}</a>`;
877 + });
2292 878
2293 - // Helper function to safely encode URLs only if needed
2294 - function safeEncodeUrl(url) {
2295 - // If URL already contains encoded characters, return as-is
2296 - if (isUrlEncoded(url)) {
2297 - return url;
2298 - }
2299 - // Otherwise, encode it
2300 - return encodeURI(url);
2301 - }
2302 -
2303 - // Process markdown headers FIRST
2304 - let processedText = formatMarkdownHeaders(inputText);
2305 -
2306 - // Process text styling (bold, italic, strikethrough)
2307 - processedText = formatTextStyling(processedText);
2308 -
2309 - // Process code blocks BEFORE processing links
2310 - processedText = formatCodeBlocks(processedText);
2311 -
2312 - // Process markdown tables BEFORE converting newlines to paragraphs
2313 - processedText = formatMarkdownTables(processedText);
2314 -
2315 - // NOW convert to paragraphs
2316 - processedText = convertNewlinesToBreaks(processedText);
2317 -
2318 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2319 - // This prevents them from being processed as markdown links
2320 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2321 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2322 - // Clean the URL of any trailing punctuation
2323 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2324 - const safeUrl = safeEncodeUrl(cleanUrl);
2325 - // Return as a proper link without the brackets
2326 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2327 - });
2328 -
2329 - // Process markdown links: [text](url) and [](url)
2330 - // Uses balanced parenthesis matching to handle URLs containing parens
2331 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2332 - processedText = (function(input) {
2333 - var result = '';
2334 - var i = 0;
2335 - while (i < input.length) {
2336 - // Look for [ at current position
2337 - if (input[i] === '[') {
2338 - // Find closing ]
2339 - var closeBracket = input.indexOf(']', i + 1);
2340 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2341 - result += input[i];
2342 - i++;
2343 - continue;
2344 - }
2345 - var linkText = input.substring(i + 1, closeBracket);
2346 - // Check if URL starts with http
2347 - var urlStart = closeBracket + 2;
2348 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2349 - result += input[i];
2350 - i++;
2351 - continue;
2352 - }
2353 - // Find balanced closing paren
2354 - var depth = 1;
2355 - var j = urlStart;
2356 - while (j < input.length && depth > 0) {
2357 - if (input[j] === '(') depth++;
2358 - else if (input[j] === ')') depth--;
2359 - if (depth > 0) j++;
2360 - }
2361 - if (depth !== 0) {
2362 - result += input[i];
2363 - i++;
2364 - continue;
2365 - }
2366 - var url = input.substring(urlStart, j);
2367 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2368 - var encodedUrl = safeEncodeUrl(cleanUrl);
2369 - if (!linkText || !linkText.trim()) {
2370 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2371 - } else {
2372 - var safeText = sanitizeUserInput(linkText);
2373 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2374 - }
2375 - i = j + 1; // Skip past the closing )
2376 - } else {
2377 - result += input[i];
2378 - i++;
2379 - }
2380 - }
2381 - return result;
2382 - })(processedText);
2383 -
2384 - // Process phone numbers: [text](tel:number)
2385 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2386 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2387 - const safePhone = safeEncodeUrl(phone);
2388 - const safeText = sanitizeUserInput(text);
2389 - return `<a href="${safePhone}">${safeText}</a>`;
2390 - });
2391 -
2392 - // Process mailto links: [text](mailto:email)
2393 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2394 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2395 - const safeMailto = safeEncodeUrl(mailto);
2396 - const safeText = sanitizeUserInput(text);
2397 - return `<a href="${safeMailto}">${safeText}</a>`;
2398 - });
2399 -
2400 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2401 - // Updated pattern to be more careful about what it matches
2402 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2403 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2404 - // Extra check: make sure this isn't already linked
2405 - if (match.includes('href=') || match.includes('</a>')) {
2406 - return match;
2407 - }
879 + // Process standalone URLs
880 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
881 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
882 + const safeUrl = encodeURI(url);
883 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
884 + });
2408 885
2409 - // Clean trailing punctuation
2410 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2411 - const safeUrl = safeEncodeUrl(cleanUrl);
2412 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2413 - });
2414 -
2415 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2416 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2417 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2418 - // Extra check: make sure this isn't already linked
2419 - if (match.includes('href=') || match.includes('</a>')) {
2420 - return match;
2421 - }
886 + // Process www. URLs
887 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
888 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
889 + const safeUrl = encodeURI(`http://${url}`);
890 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
891 + });
2422 892
2423 - // Clean trailing punctuation
2424 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2425 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2426 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2427 - });
893 + // Add this after your phone pattern
894 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
895 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
896 + const safeMailto = encodeURI(mailto);
897 + const safeText = sanitizeUserInput(text);
898 + return `<a href="${safeMailto}">${safeText}</a>`;
899 + });
2428 900
2429 - return processedText;
2430 -}
901 + return processedText;
902 + }
2431 903
2432 904 function formatMarkdownHeaders(text) {
2433 905 // Handle h1 to h6 headers
2434 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
906 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2435 907 const level = hashes.length;
2436 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
908 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2437 909 });
2438 910 }
2439 911
2440 -function formatTextStyling(text) {
2441 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2442 - const protectedSegments = [];
2443 - let protectedText = text;
2444 -
2445 - // Step 1a: Protect HTML href="..." attributes
2446 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2447 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2448 - protectedSegments.push(match);
2449 - return placeholder;
2450 - });
2451 -
2452 - // Step 1b: Protect Markdown links [text](url)
2453 - // This is crucial - we need to protect the URLs in markdown format
2454 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2455 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2456 - protectedSegments.push(match);
2457 - return placeholder;
2458 - });
2459 -
2460 - // Step 1c: Also protect bare URLs that might exist
2461 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2462 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2463 - protectedSegments.push(match);
2464 - return placeholder;
2465 - });
2466 -
2467 - // Step 2: Now apply text styling to the protected text
2468 - // Handle bold text (**text**)
2469 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2470 -
2471 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2472 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2473 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2474 -
2475 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2476 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2477 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2478 -
2479 - // Handle strikethrough (~~text~~)
2480 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2481 -
2482 - // Step 3: Restore all protected segments
2483 - protectedSegments.forEach((original, index) => {
2484 - const placeholder = `__PROTECTED_${index}__`;
2485 - protectedText = protectedText.replace(placeholder, original);
2486 - });
2487 -
2488 - return protectedText;
2489 -}
2490 912 function formatBoldText(text) {
2491 - // This function is kept for compatibility but now uses formatTextStyling
2492 - return formatTextStyling(text);
913 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2493 914 }
2494 915
2495 -function convertNewlinesToBreaks(text) {
2496 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2497 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
916 + function convertNewlinesToBreaks(text) {
917 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
918 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
919 +
920 + // Wrap each paragraph in <p> tags
921 + return paragraphs
922 + .map(para => `<p>${para.trim()}</p>`)
923 + .join('');
924 + }
2498 925
2499 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2500 - return paragraphs
2501 - .map(para => para.trim())
2502 - .filter(para => para.length > 0) // Remove empty paragraphs
2503 - .map(para => `<p>${para}</p>`)
2504 - .join('');
2505 -}
2506 926 function formatCodeBlocks(text) {
2507 - // Handle fenced code blocks with language specification (```language)
2508 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2509 - const lang = language || 'text';
2510 - const escapedCode = escapeHtml(code.trim());
2511 - return `<div class="mxchat-code-block-container">
2512 - <div class="mxchat-code-header">
2513 - <span class="mxchat-code-language">${lang}</span>
2514 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2515 - </div>
2516 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2517 - </div>`;
927 + // First handle raw PHP tags
928 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
929 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2518 930 });
2519 -
2520 - // Handle inline code with single backticks
2521 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2522 -
2523 - // Handle raw PHP tags (legacy support)
2524 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2525 - const escapedCode = escapeHtml(match);
2526 - return `<div class="mxchat-code-block-container">
2527 - <div class="mxchat-code-header">
2528 - <span class="mxchat-code-language">php</span>
2529 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2530 - </div>
2531 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2532 - </div>`;
931 +
932 + // Then handle code blocks with backticks
933 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
934 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2533 935 });
2534 -
936 +
2535 937 return text;
2536 938 }
2537 -
2538 - function formatMarkdownTables(text) {
2539 - var lines = text.split('\n');
2540 - var result = [];
2541 - var i = 0;
2542 -
2543 - while (i < lines.length) {
2544 - // Check for a table: current line has pipes AND next line is a separator row
2545 - if (i + 1 < lines.length &&
2546 - lines[i].indexOf('|') !== -1 &&
2547 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2548 -
2549 - var tableLines = [];
2550 - var headerLine = lines[i];
2551 - var separatorLine = lines[i + 1];
2552 - tableLines.push(headerLine);
2553 - tableLines.push(separatorLine);
2554 -
2555 - // Collect remaining table rows
2556 - var j = i + 2;
2557 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2558 - tableLines.push(lines[j]);
2559 - j++;
2560 - }
2561 -
2562 - // Parse alignment from separator row
2563 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2564 - var alignments = sepCells.map(function(cell) {
2565 - var trimmed = cell.trim();
2566 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2567 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2568 - return 'left';
2569 - });
2570 -
2571 - // Build HTML table
2572 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2573 -
2574 - // Header row
2575 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2576 - html += '<thead><tr>';
2577 - headerCells.forEach(function(cell, idx) {
2578 - var align = alignments[idx] || 'left';
2579 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2580 - });
2581 - html += '</tr></thead>';
2582 -
2583 - // Body rows
2584 - html += '<tbody>';
2585 - for (var r = 2; r < tableLines.length; r++) {
2586 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2587 - html += '<tr>';
2588 - rowCells.forEach(function(cell, idx) {
2589 - var align = alignments[idx] || 'left';
2590 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2591 - });
2592 - html += '</tr>';
2593 - }
2594 - html += '</tbody></table></div>';
2595 -
2596 - result.push(html);
2597 - i = j;
2598 - } else {
2599 - result.push(lines[i]);
2600 - i++;
2601 - }
2602 - }
2603 -
2604 - return result.join('\n');
2605 - }
2606 -
939 +
2607 940 function sanitizeUserInput(text) {
2608 941 const div = document.createElement('div');
2609 942 div.textContent = text;
2610 943 return div.innerHTML;
@@ -2609,12 +942,12 @@
2609 942 div.textContent = text;
2610 943 return div.innerHTML;
2611 944 }
2612 945
946 +
2613 947 function escapeHtml(unsafe) {
2614 - // Skip escaping if it's already escaped or contains HTML code block markup
2615 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2616 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
948 + // First check if it's already a code block
949 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2617 950 return unsafe;
2618 951 }
2619 952
2620 953 return unsafe
@@ -2630,25 +963,15 @@
2630 963 textArea.innerHTML = text;
2631 964 return textArea.value;
2632 965 }
2633 966
967 +
2634 968 // ====================================
2635 969 // UI & SCROLLING CONTROLS
2636 970 // ====================================
2637 971
2638 - function scrollToBottom(botIdOrInstant, instant) {
2639 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2640 - var botId = 'default';
2641 - if (typeof botIdOrInstant === 'string') {
2642 - botId = botIdOrInstant;
2643 - instant = instant || false;
2644 - } else if (typeof botIdOrInstant === 'boolean') {
2645 - instant = botIdOrInstant;
2646 - } else {
2647 - instant = false;
2648 - }
2649 -
2650 - var chatBox = getElement(botId, 'chat-box');
972 + function scrollToBottom(instant = false) {
973 + var chatBox = $('#chat-box');
2651 974 if (instant) {
2652 975 // Instantly set the scroll position to the bottom
2653 976 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2654 977 } else {
@@ -2657,15 +980,15 @@
2657 980 const scrollHeight = chatBox.prop("scrollHeight");
2658 981 const initialScroll = chatBox.scrollTop();
2659 982 const distance = scrollHeight - initialScroll;
2660 983 const duration = 500; // Duration in ms
2661 -
984 +
2662 985 function smoothScroll(timestamp) {
2663 986 if (!start) start = timestamp;
2664 987 const progress = timestamp - start;
2665 988 const currentScroll = initialScroll + (distance * (progress / duration));
2666 989 chatBox.scrollTop(currentScroll);
2667 -
990 +
2668 991 if (progress < duration) {
2669 992 requestAnimationFrame(smoothScroll);
2670 993 } else {
2671 994 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2670,37 +993,33 @@
2670 993 } else {
2671 994 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2672 995 }
2673 996 }
2674 -
997 +
2675 998 requestAnimationFrame(smoothScroll);
2676 999 }
2677 1000 }
2678 -
2679 - function scrollElementToTop(element, botId, topOffset) {
2680 - botId = botId || 'default';
2681 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2682 - var chatBox = getElement(botId, 'chat-box');
1001 +
1002 + function scrollElementToTop(element) {
1003 + var chatBox = $('#chat-box');
2683 1004 var elementTop = element.position().top + chatBox.scrollTop();
2684 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1005 + chatBox.animate({ scrollTop: elementTop }, 500);
2685 1006 }
2686 -
2687 - function showChatWidget(botId) {
2688 - botId = botId || 'default';
2689 - var $button = getElement(botId, 'floating-chatbot-button');
1007 +
1008 + function showChatWidget() {
2690 1009 // First ensure display is set
2691 - $button.css('display', 'flex');
1010 + $('#floating-chatbot-button').css('display', 'flex');
2692 1011 // Then handle the fade
2693 - $button.fadeTo(500, 1);
1012 + $('#floating-chatbot-button').fadeTo(500, 1);
2694 1013 // Force visibility
2695 - $button.removeClass('hidden');
1014 + $('#floating-chatbot-button').removeClass('hidden');
1015 + //console.log('Showing widget');
2696 1016 }
2697 -
2698 - function hideChatWidget(botId) {
2699 - botId = botId || 'default';
2700 - var $button = getElement(botId, 'floating-chatbot-button');
2701 - $button.css('display', 'none');
2702 - $button.addClass('hidden');
1017 +
1018 + function hideChatWidget() {
1019 + $('#floating-chatbot-button').css('display', 'none');
1020 + $('#floating-chatbot-button').addClass('hidden');
1021 + //console.log('Hiding widget');
2703 1022 }
2704 1023
2705 1024 function disableScroll() {
2706 1025 if (isMobile()) {
@@ -2729,15 +1048,18 @@
2729 1048 // NOTIFICATION SYSTEM
2730 1049 // ====================================
2731 1050
2732 1051 function createNotificationBadge() {
1052 + //console.log("Creating notification badge...");
2733 1053 const chatButton = document.getElementById('floating-chatbot-button');
2734 -
1054 + //console.log("Chat button found:", !!chatButton);
1055 +
2735 1056 if (!chatButton) return;
2736 -
1057 +
2737 1058 // Remove any existing badge first
2738 1059 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2739 1060 if (existingBadge) {
1061 + //console.log("Removing existing badge");
2740 1062 existingBadge.remove();
2741 1063 }
2742 1064
2743 1065 notificationBadge = document.createElement('div');
@@ -2759,43 +1081,34 @@
2759 1081 chatButton.appendChild(notificationBadge);
2760 1082
2761 1083 }
2762 1084
2763 - function showNotification(botId) {
2764 - botId = botId || 'default';
2765 - const badge = getElementDOM(botId, 'chat-notification-badge');
2766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2767 - if (badge && $floatingChatbot.hasClass('hidden')) {
1085 + function showNotification() {
1086 + const badge = document.getElementById('chat-notification-badge');
1087 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2768 1088 badge.style.display = 'block';
2769 1089 badge.textContent = '1';
2770 1090 }
2771 1091 }
2772 -
2773 - function hideNotification(botId) {
2774 - botId = botId || 'default';
2775 - const badge = getElementDOM(botId, 'chat-notification-badge');
1092 +
1093 + function hideNotification() {
1094 + const badge = document.getElementById('chat-notification-badge');
2776 1095 if (badge) {
2777 1096 badge.style.display = 'none';
2778 1097 }
2779 1098 }
2780 -
2781 - function startNotificationChecking(botId) {
2782 - botId = botId || 'default';
1099 +
1100 + function startNotificationChecking() {
2783 1101 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2784 1102 if (!chatPersistenceEnabled) return;
2785 -
2786 - createNotificationBadge(botId);
2787 - var instance = MxChatInstances.get(botId);
2788 - instance.notificationCheckInterval = setInterval(function() {
2789 - checkForNewMessages(botId);
2790 - }, 30000); // Check every 30 seconds
1103 +
1104 + createNotificationBadge();
1105 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2791 1106 }
2792 -
2793 - function stopNotificationChecking(botId) {
2794 - botId = botId || 'default';
2795 - var instance = MxChatInstances.get(botId);
2796 - if (instance.notificationCheckInterval) {
2797 - clearInterval(instance.notificationCheckInterval);
1107 +
1108 + function stopNotificationChecking() {
1109 + if (notificationCheckInterval) {
1110 + clearInterval(notificationCheckInterval);
2798 1111 }
2799 1112 }
2800 1113
2801 1114 function checkForNewMessages() {
@@ -2821,35 +1134,50 @@
2821 1134 });
2822 1135 }
2823 1136
2824 1137
2825 -// ====================================
2826 -// LIVE AGENT FUNCTIONALITY
2827 -// ====================================
2828 -
2829 -function startPolling(botId) {
2830 - botId = botId || 'default';
2831 - var instance = MxChatInstances.get(botId);
2832 - // Clear any existing interval first
2833 - stopPolling(botId);
2834 - instance.pollingInterval = setInterval(function() {
2835 - checkForAgentMessages(botId);
2836 - }, 5000);
2837 -}
2838 -
2839 -function stopPolling(botId) {
2840 - botId = botId || 'default';
2841 - var instance = MxChatInstances.get(botId);
2842 - if (instance.pollingInterval) {
2843 - clearInterval(instance.pollingInterval);
2844 - instance.pollingInterval = null;
1138 + // ====================================
1139 + // LIVE AGENT FUNCTIONALITY
1140 + // ====================================
1141 +
1142 + function updateChatModeIndicator(mode) {
1143 + const indicator = document.getElementById('chat-mode-indicator');
1144 + if (indicator) {
1145 + // For Live Agent, keep as is; for AI mode, use the customized text
1146 + if (mode === 'agent') {
1147 + indicator.textContent = 'Live Agent';
1148 + } else {
1149 + // Get the custom AI agent text from a data attribute we'll add to the element
1150 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1151 + indicator.textContent = customAiText;
1152 + }
1153 + }
1154 + // Start or stop polling based on mode
1155 + if (mode === 'agent') {
1156 + startPolling();
1157 + } else {
1158 + stopPolling();
1159 + }
2845 1160 }
2846 -}
2847 -
2848 -function checkForAgentMessages(botId) {
2849 - botId = botId || 'default';
2850 - var instance = MxChatInstances.get(botId);
2851 - const sessionId = getChatSession(botId);
1161 +
1162 + function startPolling() {
1163 + // Clear any existing interval first
1164 + stopPolling();
1165 + // Start new polling interval
1166 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1167 + //console.log("Started agent message polling");
1168 + }
1169 +
1170 + function stopPolling() {
1171 + if (pollingInterval) {
1172 + clearInterval(pollingInterval);
1173 + pollingInterval = null;
1174 + //console.log("Stopped agent message polling");
1175 + }
1176 + }
1177 +
1178 +function checkForAgentMessages() {
1179 + const sessionId = getChatSession();
2852 1180 $.ajax({
2853 1181 url: mxchatChat.ajax_url,
2854 1182 type: 'POST',
2855 1183 dataType: 'json',
@@ -2855,44 +1183,35 @@
2855 1183 dataType: 'json',
2856 1184 data: {
2857 1185 action: 'mxchat_fetch_new_messages',
2858 1186 session_id: sessionId,
2859 - last_seen_id: instance.lastSeenMessageId,
2860 - persistence_enabled: 'true',
1187 + last_seen_id: lastSeenMessageId,
1188 + persistence_enabled: 'true', // Add this too
2861 1189 nonce: mxchatChat.nonce
2862 1190 },
2863 1191 success: function (response) {
2864 1192 if (response.success && response.data?.new_messages) {
2865 1193 let hasNewMessage = false;
2866 -
1194 +
2867 1195 response.data.new_messages.forEach(function (message) {
2868 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1196 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2869 1197 hasNewMessage = true;
2870 - appendMessage("agent", message.content, '', [], false, botId);
2871 - instance.lastSeenMessageId = message.id;
2872 - instance.processedMessageIds.add(message.id);
1198 + // CHANGE THIS LINE:
1199 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1200 + lastSeenMessageId = message.id;
1201 + processedMessageIds.add(message.id);
2873 1202 }
2874 1203 });
2875 1204
2876 - if (hasNewMessage) {
2877 - enableChatInput(botId);
1205 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1206 + showNotification();
2878 1207 }
2879 -
2880 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2881 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2882 - showNotification(botId);
2883 - }
2884 -
2885 - scrollToBottom(botId, true);
1208 +
1209 + scrollToBottom(true);
2886 1210 }
2887 -
2888 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2889 - if (response.success && response.data?.chat_mode) {
2890 - updateChatModeIndicator(response.data.chat_mode, botId);
2891 - }
2892 1211 },
2893 1212 error: function (xhr, status, error) {
2894 - // Polling error - silently continue
1213 + //console.error("Polling error:", xhr, status, error);
2895 1214 }
2896 1215 });
2897 1216 }
2898 1217
@@ -2898,166 +1217,120 @@
2898 1217
2899 1218 // ====================================
2900 1219 // CHAT HISTORY & PERSISTENCE
2901 1220 // ====================================
2902 -
2903 -function loadChatHistory(botId, onComplete) {
2904 - botId = botId || 'default';
2905 - var instance = MxChatInstances.get(botId);
2906 -
2907 - // Prevent duplicate loading
2908 - if (instance.chatHistoryLoaded) {
2909 - if (onComplete) onComplete();
2910 - return;
2911 - }
2912 -
2913 - // Use getChatSession which returns null if no session exists (does NOT create one)
2914 - var sessionId = getChatSession(botId);
2915 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2916 -
2917 - // No session yet — nothing to load. History will load after first message via ensureSession.
2918 - if (!sessionId) {
2919 - instance.chatHistoryLoaded = true;
2920 - if (onComplete) onComplete();
2921 - return;
2922 - }
2923 -
2924 - if (chatPersistenceEnabled && sessionId) {
2925 - $.ajax({
2926 - url: mxchatChat.ajax_url,
2927 - type: 'POST',
2928 - dataType: 'json',
2929 - data: {
2930 - action: 'mxchat_fetch_conversation_history',
2931 - session_id: sessionId
2932 - },
2933 - success: function(response) {
2934 - // Handle session reset (IP changed while user was away)
2935 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2936 - // Silent reset — new session but don't clear UI
2937 - MxChatInstances.silentResetSession(botId);
2938 - instance.chatHistoryLoaded = true; // Prevent retry loop
2939 - if (onComplete) onComplete();
2940 - return;
2941 - }
2942 -
2943 - // Check if the response indicates success
2944 - if (response.success) {
2945 - // Handle case where conversation data exists and is an array
2946 - if (response.data && Array.isArray(response.data.conversation)) {
2947 - var $chatBox = getElement(botId, 'chat-box');
1221 +
1222 + function loadChatHistory() {
1223 + var sessionId = getChatSession();
1224 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1225 +
1226 + if (chatPersistenceEnabled && sessionId) {
1227 + $.ajax({
1228 + url: mxchatChat.ajax_url,
1229 + type: 'POST',
1230 + dataType: 'json',
1231 + data: {
1232 + action: 'mxchat_fetch_conversation_history',
1233 + session_id: sessionId
1234 + },
1235 + success: function(response) {
1236 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1237 +
1238 +
1239 + var $chatBox = $('#chat-box');
2948 1240 var $fragment = $(document.createDocumentFragment());
2949 - let highestMessageId = instance.lastSeenMessageId;
2950 -
2951 - // Update chat mode if provided
1241 + let highestMessageId = lastSeenMessageId;
1242 +
2952 1243 if (response.data.chat_mode) {
2953 - updateChatModeIndicator(response.data.chat_mode, botId);
1244 + updateChatModeIndicator(response.data.chat_mode);
2954 1245 }
2955 -
2956 - // Only process if there are actual messages
2957 - if (response.data.conversation.length > 0) {
2958 - // IMPORTANT: Clear existing messages before loading history
2959 - $chatBox.empty();
2960 -
2961 - $.each(response.data.conversation, function(index, message) {
2962 - // Skip agent messages if persistence is off
2963 - if (!chatPersistenceEnabled && message.role === 'agent') {
2964 - return;
2965 - }
2966 -
2967 - var messageClass, messageBgColor, messageFontColor;
2968 -
2969 - switch (message.role) {
2970 - case 'user':
2971 - messageClass = 'user-message';
2972 - messageBgColor = userMessageBgColor;
2973 - messageFontColor = userMessageFontColor;
2974 - break;
2975 - case 'agent':
2976 - messageClass = 'agent-message';
2977 - messageBgColor = liveAgentMessageBgColor;
2978 - messageFontColor = liveAgentMessageFontColor;
2979 - break;
2980 - default:
2981 - messageClass = 'bot-message';
2982 - messageBgColor = botMessageBgColor;
2983 - messageFontColor = botMessageFontColor;
2984 - break;
2985 - }
2986 -
2987 - var messageElement = $('<div>').addClass(messageClass)
2988 - .css({
2989 - 'background': messageBgColor,
2990 - 'color': messageFontColor
2991 - });
2992 -
2993 - var content = message.content;
2994 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2995 - content = decodeHTMLEntities(content);
2996 -
2997 - // Skip linkify for messages containing structured HTML
2998 - // (forms, product cards, galleries, etc.) to avoid
2999 - // markdown formatting corrupting HTML attributes
3000 - // (e.g. underscores in name="field_name" becoming <em> tags)
3001 - if (content.includes("mxchat-product-card") ||
3002 - content.includes("mxchat-image-gallery") ||
3003 - content.includes("mxchat-featured-products") ||
3004 - content.includes("<form") ||
3005 - content.includes("<input") ||
3006 - content.includes("<select") ||
3007 - content.includes("<textarea")) {
3008 - messageElement.html(content);
3009 - } else {
3010 - var formattedContent = linkify(content);
3011 - messageElement.html(formattedContent);
3012 - }
3013 -
3014 - $fragment.append(messageElement);
3015 -
3016 - // Track message IDs
1246 +
1247 + $.each(response.data.conversation, function(index, message) {
1248 + // Skip agent messages if persistence is off
1249 + if (!chatPersistenceEnabled && message.role === 'agent') {
1250 + return;
1251 + }
1252 +
1253 + var messageClass, messageBgColor, messageFontColor;
1254 +
1255 + switch (message.role) {
1256 + case 'user':
1257 + messageClass = 'user-message';
1258 + messageBgColor = userMessageBgColor;
1259 + messageFontColor = userMessageFontColor;
1260 + break;
1261 + case 'agent':
1262 + messageClass = 'agent-message';
1263 + messageBgColor = liveAgentMessageBgColor;
1264 + messageFontColor = liveAgentMessageFontColor;
1265 + break;
1266 + default:
1267 + messageClass = 'bot-message';
1268 + messageBgColor = botMessageBgColor;
1269 + messageFontColor = botMessageFontColor;
1270 + break;
1271 + }
1272 +
1273 + var messageElement = $('<div>').addClass(messageClass)
1274 + .css({
1275 + 'background': messageBgColor,
1276 + 'color': messageFontColor
1277 + });
1278 +
1279 + var content = message.content;
1280 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1281 + content = decodeHTMLEntities(content);
1282 +
1283 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1284 + messageElement.html(content);
1285 + } else {
1286 + var formattedContent = linkify(
1287 + formatBoldText(
1288 + convertNewlinesToBreaks(formatCodeBlocks(content))
1289 + )
1290 + );
1291 + messageElement.html(formattedContent);
1292 + }
1293 +
1294 + $fragment.append(messageElement);
1295 +
1296 + // In loadChatHistory, change this part:
3017 1297 if (message.id) {
3018 1298 highestMessageId = Math.max(highestMessageId, message.id);
3019 - instance.processedMessageIds.add(message.id);
1299 + processedMessageIds.add(message.id); // Add all message IDs to processed set
3020 1300 }
3021 - });
3022 -
3023 - // Only append messages and scroll if we have content
3024 - $chatBox.append($fragment);
3025 - scrollToBottom(botId, true);
3026 -
3027 - // Collapse quick questions if we have conversation history
3028 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3029 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3030 - collapseQuickQuestions(botId);
1301 + });
1302 +
1303 + $chatBox.append($fragment);
1304 + scrollToBottom(true);
1305 +
1306 + if (response.data.conversation.length > 0 && hasQuickQuestions()) {
1307 + collapseQuickQuestions();
1308 + }
1309 +
1310 + // Update lastSeenMessageId after history loads
1311 + lastSeenMessageId = highestMessageId;
1312 +
1313 + // Only update chat mode if persistence is enabled
1314 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1315 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1316 + if (lastMessage.role === 'agent') {
1317 + updateChatModeIndicator('agent');
3031 1318 }
3032 -
3033 - // Update lastSeenMessageId after history loads
3034 - instance.lastSeenMessageId = highestMessageId;
3035 -
3036 - // Only update chat mode if persistence is enabled and we have messages
3037 - if (chatPersistenceEnabled) {
3038 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3039 - if (lastMessage.role === 'agent') {
3040 - updateChatModeIndicator('agent', botId);
3041 - }
3042 - }
3043 -
3044 - // Mark as loaded ONLY after successful load
3045 - instance.chatHistoryLoaded = true;
3046 1319 }
1320 + } else {
1321 + console.warn("No conversation history found.");
3047 1322 }
1323 + },
1324 + error: function(xhr, status, error) {
1325 + //console.error("Error loading chat history:", status, error);
1326 + appendMessage("bot", "Unable to load chat history.");
3048 1327 }
3049 - if (onComplete) onComplete();
3050 - },
3051 - error: function(xhr, status, error) {
3052 - // Error loading chat history - silently continue
3053 - if (onComplete) onComplete();
3054 - }
3055 - });
3056 - } else {
3057 - if (onComplete) onComplete();
1328 + });
1329 + } else {
1330 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1331 + }
3058 1332 }
3059 -}
3060 1333
3061 1334
3062 1335 // ====================================
3063 1336 // FILE UPLOAD FUNCTIONALITY
@@ -3069,42 +1342,40 @@
3069 1342 element.addEventListener(eventType, handler);
3070 1343 }
3071 1344 }
3072 1345
3073 - function showActivePdf(filename, botId) {
3074 - botId = botId || 'default';
3075 - const container = getElementDOM(botId, 'active-pdf-container');
3076 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3077 -
1346 + function showActivePdf(filename) {
1347 + const container = document.getElementById('active-pdf-container');
1348 + const nameElement = document.getElementById('active-pdf-name');
1349 +
3078 1350 if (!container || !nameElement) {
1351 + //console.error('PDF container elements not found');
3079 1352 return;
3080 1353 }
3081 -
1354 +
3082 1355 nameElement.textContent = filename;
3083 1356 container.style.display = 'flex';
3084 1357 }
3085 -
3086 - function showActiveWord(filename, botId) {
3087 - botId = botId || 'default';
3088 - const container = getElementDOM(botId, 'active-word-container');
3089 - const nameElement = getElementDOM(botId, 'active-word-name');
3090 -
1358 +
1359 + function showActiveWord(filename) {
1360 + const container = document.getElementById('active-word-container');
1361 + const nameElement = document.getElementById('active-word-name');
1362 +
3091 1363 if (!container || !nameElement) {
1364 + //console.error('Word document container elements not found');
3092 1365 return;
3093 1366 }
3094 -
1367 +
3095 1368 nameElement.textContent = filename;
3096 1369 container.style.display = 'flex';
3097 1370 }
3098 -
3099 - function removeActivePdf(botId) {
3100 - botId = botId || 'default';
3101 - var instance = MxChatInstances.get(botId);
3102 - const container = getElementDOM(botId, 'active-pdf-container');
3103 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3104 -
3105 - if (!container || !nameElement || !instance.activePdfFile) return;
3106 -
1371 +
1372 + function removeActivePdf() {
1373 + const container = document.getElementById('active-pdf-container');
1374 + const nameElement = document.getElementById('active-pdf-name');
1375 +
1376 + if (!container || !nameElement || !activePdfFile) return;
1377 +
3107 1378 fetch(mxchatChat.ajax_url, {
3108 1379 method: 'POST',
3109 1380 headers: {
3110 1381 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3110,9 +1381,9 @@
3110 1381 'Content-Type': 'application/x-www-form-urlencoded',
3111 1382 },
3112 1383 body: new URLSearchParams({
3113 1384 'action': 'mxchat_remove_pdf',
3114 - 'session_id': getChatSession(botId),
1385 + 'session_id': sessionId,
3115 1386 'nonce': mxchatChat.nonce
3116 1387 })
3117 1388 })
3118 1389 .then(response => response.json())
@@ -3119,25 +1390,23 @@
3119 1390 .then(data => {
3120 1391 if (data.success) {
3121 1392 container.style.display = 'none';
3122 1393 nameElement.textContent = '';
3123 - instance.activePdfFile = null;
3124 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1394 + activePdfFile = null;
1395 + appendMessage('bot', 'PDF removed.');
3125 1396 }
3126 1397 })
3127 1398 .catch(error => {
3128 - // Error removing PDF - silently continue
1399 + //console.error('Error removing PDF:', error);
3129 1400 });
3130 1401 }
3131 -
3132 - function removeActiveWord(botId) {
3133 - botId = botId || 'default';
3134 - var instance = MxChatInstances.get(botId);
3135 - const container = getElementDOM(botId, 'active-word-container');
3136 - const nameElement = getElementDOM(botId, 'active-word-name');
3137 -
3138 - if (!container || !nameElement || !instance.activeWordFile) return;
3139 -
1402 +
1403 + function removeActiveWord() {
1404 + const container = document.getElementById('active-word-container');
1405 + const nameElement = document.getElementById('active-word-name');
1406 +
1407 + if (!container || !nameElement || !activeWordFile) return;
1408 +
3140 1409 fetch(mxchatChat.ajax_url, {
3141 1410 method: 'POST',
3142 1411 headers: {
3143 1412 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3143,9 +1412,9 @@
3143 1412 'Content-Type': 'application/x-www-form-urlencoded',
3144 1413 },
3145 1414 body: new URLSearchParams({
3146 1415 'action': 'mxchat_remove_word',
3147 - 'session_id': getChatSession(botId),
1416 + 'session_id': sessionId,
3148 1417 'nonce': mxchatChat.nonce
3149 1418 })
3150 1419 })
3151 1420 .then(response => response.json())
@@ -3152,58 +1421,61 @@
3152 1421 .then(data => {
3153 1422 if (data.success) {
3154 1423 container.style.display = 'none';
3155 1424 nameElement.textContent = '';
3156 - instance.activeWordFile = null;
3157 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1425 + activeWordFile = null;
1426 + appendMessage('bot', 'Word document removed.');
3158 1427 }
3159 1428 })
3160 1429 .catch(error => {
3161 - // Error removing Word document - silently continue
1430 + //console.error('Error removing Word document:', error);
3162 1431 });
3163 1432 }
3164 -
1433 +
3165 1434 // ====================================
3166 1435 // CONSENT & COMPLIANCE (GDPR)
3167 1436 // ====================================
3168 -
3169 - function initializeChatVisibility(botId) {
3170 - botId = botId || 'default';
3171 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3172 - mxchatChat.complianz_toggle === '1' ||
1437 +
1438 + function initializeChatVisibility() {
1439 + //console.log('Initializing chat visibility');
1440 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1441 + mxchatChat.complianz_toggle === '1' ||
3173 1442 mxchatChat.complianz_toggle === 1;
3174 -
1443 +
3175 1444 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3176 1445 // Initial check
3177 - checkConsentAndShowChat(botId);
3178 -
1446 + checkConsentAndShowChat();
1447 +
3179 1448 // Listen for consent changes
3180 1449 $(document).on('cmplz_status_change', function(event) {
3181 - checkConsentAndShowChat(botId);
1450 + //console.log('Status change detected');
1451 + checkConsentAndShowChat();
3182 1452 });
3183 1453 } else {
3184 1454 // If Complianz is not enabled, always show
3185 - getElement(botId, 'floating-chatbot-button')
1455 + $('#floating-chatbot-button')
3186 1456 .css('display', 'flex')
3187 1457 .removeClass('hidden no-consent')
3188 1458 .fadeTo(500, 1);
3189 -
1459 +
3190 1460 // Also check pre-chat message when Complianz is not enabled
3191 - checkPreChatDismissal(botId);
1461 + checkPreChatDismissal();
3192 1462 }
3193 1463 }
3194 1464
3195 -
3196 - function checkConsentAndShowChat(botId) {
3197 - botId = botId || 'default';
1465 +
1466 + function checkConsentAndShowChat() {
3198 1467 var consentStatus = cmplz_has_consent('marketing');
3199 1468 var consentType = complianz.consenttype;
3200 -
3201 - let $widget = getElement(botId, 'floating-chatbot-button');
3202 - let $chatbot = getElement(botId, 'floating-chatbot');
3203 - let $preChat = getElement(botId, 'pre-chat-message');
3204 -
1469 +
1470 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1471 +
1472 + let $widget = $('#floating-chatbot-button');
1473 + let $chatbot = $('#floating-chatbot');
1474 + let $preChat = $('#pre-chat-message');
1475 +
3205 1476 if (consentStatus === true) {
1477 + //console.log('Consent granted - showing widget');
3206 1478 $widget
3207 1479 .removeClass('no-consent')
3208 1480 .css('display', 'flex')
3209 1481 .removeClass('hidden')
@@ -3208,12 +1480,13 @@
3208 1480 .css('display', 'flex')
3209 1481 .removeClass('hidden')
3210 1482 .fadeTo(500, 1);
3211 1483 $chatbot.removeClass('no-consent');
3212 -
1484 +
3213 1485 // Show pre-chat message if not dismissed
3214 - checkPreChatDismissal(botId);
1486 + checkPreChatDismissal();
3215 1487 } else {
1488 + //console.log('No consent - hiding widget');
3216 1489 $widget
3217 1490 .addClass('no-consent')
3218 1491 .fadeTo(500, 0, function() {
3219 1492 $(this)
@@ -3220,9 +1493,9 @@
3220 1493 .css('display', 'none')
3221 1494 .addClass('hidden');
3222 1495 });
3223 1496 $chatbot.addClass('no-consent');
3224 -
1497 +
3225 1498 // Hide pre-chat message when no consent
3226 1499 $preChat.hide();
3227 1500 }
3228 1501 }
@@ -3230,38 +1503,46 @@
3230 1503
3231 1504 // ====================================
3232 1505 // PRE-CHAT MESSAGE HANDLING
3233 1506 // ====================================
3234 -
3235 - function checkPreChatDismissal(botId) {
3236 - botId = botId || 'default';
3237 - try {
3238 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3239 - if (dismissedAt) {
3240 - // Re-show after 24 hours
3241 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3242 - if (elapsed < 86400000) {
3243 - getElement(botId, 'pre-chat-message').hide();
3244 - return;
1507 +
1508 + function checkPreChatDismissal() {
1509 + $.ajax({
1510 + url: mxchatChat.ajax_url,
1511 + type: 'POST',
1512 + data: {
1513 + action: 'mxchat_check_pre_chat_message_status',
1514 + _ajax_nonce: mxchatChat.nonce
1515 + },
1516 + success: function(response) {
1517 + if (response.success && !response.data.dismissed) {
1518 + $('#pre-chat-message').fadeIn(250);
1519 + } else {
1520 + $('#pre-chat-message').hide();
3245 1521 }
3246 - // Expired — clear and show again
3247 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1522 + },
1523 + error: function() {
1524 + //console.error('Failed to check pre-chat message dismissal status.');
3248 1525 }
3249 - getElement(botId, 'pre-chat-message').fadeIn(250);
3250 - } catch (e) {
3251 - // localStorage unavailable — show the message
3252 - getElement(botId, 'pre-chat-message').fadeIn(250);
3253 - }
1526 + });
3254 1527 }
3255 -
3256 - function handlePreChatDismissal(botId) {
3257 - botId = botId || 'default';
3258 - getElement(botId, 'pre-chat-message').fadeOut(200);
3259 - try {
3260 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3261 - } catch (e) {
3262 - // localStorage unavailable — dismissal won't persist
3263 - }
1528 +
1529 + function handlePreChatDismissal() {
1530 + $('#pre-chat-message').fadeOut(200);
1531 + $.ajax({
1532 + url: mxchatChat.ajax_url,
1533 + type: 'POST',
1534 + data: {
1535 + action: 'mxchat_dismiss_pre_chat_message',
1536 + _ajax_nonce: mxchatChat.nonce
1537 + },
1538 + success: function() {
1539 + $('#pre-chat-message').hide();
1540 + },
1541 + error: function() {
1542 + //console.error('Failed to dismiss pre-chat message.');
1543 + }
1544 + });
3264 1545 }
3265 1546
3266 1547
3267 1548 // ====================================
@@ -3287,307 +1568,242 @@
3287 1568 // ====================================
3288 1569
3289 1570 $(document).on('click', '.mxchat-popular-question', function () {
3290 1571 var question = $(this).text();
3291 - var botId = getBotIdFromElement(this);
3292 -
1572 +
3293 1573 // Append the question as if the user typed it
3294 - appendMessage("user", question, '', [], false, botId);
3295 -
1574 + appendMessage("user", question);
1575 +
3296 1576 // Only collapse if there are questions
3297 - if (hasQuickQuestions(botId)) {
3298 - collapseQuickQuestions(botId);
1577 + if (hasQuickQuestions()) {
1578 + collapseQuickQuestions();
3299 1579 }
3300 -
1580 +
3301 1581 // Send the question to the server
3302 - sendMessageToChatbot(question, botId);
1582 + sendMessageToChatbot(question);
3303 1583 });
3304 1584
3305 1585 $(document).on('click', '.questions-toggle-btn', function(e) {
3306 1586 e.preventDefault();
3307 1587 e.stopPropagation();
3308 - var botId = getBotIdFromElement(this);
3309 - expandQuickQuestions(botId);
1588 + expandQuickQuestions();
3310 1589 });
3311 1590
3312 1591 $(document).on('click', '.questions-collapse-btn', function(e) {
3313 1592 e.preventDefault();
3314 1593 e.stopPropagation();
3315 - var botId = getBotIdFromElement(this);
3316 - collapseQuickQuestions(botId);
1594 + collapseQuickQuestions();
3317 1595 });
3318 1596
3319 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3320 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3321 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3322 - if (e.type === 'keydown') {
3323 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3324 - e.preventDefault();
3325 - }
3326 - var botId = getBotIdFromElement(this);
3327 - var $chatbot = getElement(botId, 'floating-chatbot');
3328 - var $badge = getElement(botId, 'chat-notification-badge');
3329 - var $preChat = getElement(botId, 'pre-chat-message');
3330 -
3331 - if ($chatbot.hasClass('hidden')) {
3332 - $chatbot.removeClass('hidden').addClass('visible')
3333 - .attr('aria-modal', 'true').attr('role', 'dialog');
3334 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3335 - $badge.hide(); // Hide notification when opening chat
1597 + // Chatbot visibility toggle handlers
1598 + $(document).on('click', '#floating-chatbot-button', function() {
1599 + var chatbot = $('#floating-chatbot');
1600 + if (chatbot.hasClass('hidden')) {
1601 + chatbot.removeClass('hidden').addClass('visible');
1602 + $(this).addClass('hidden');
1603 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3336 1604 disableScroll();
3337 - $preChat.fadeOut(250);
3338 -
3339 - // First open per page load: re-fetch behavior settings in case
3340 - // this page's inline values came from a stale full-page cache
3341 - // (plan-32db95). Idempotent — later opens are a no-op.
3342 - mxchatRefreshDynamicSettings();
3343 -
3344 - // Load chat history for returning visitors (persistence)
3345 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3346 - if (chatPersistenceEnabled) {
3347 - MxChatInstances.ensureSession(botId);
3348 - }
3349 -
3350 - // Deferred email check — only on first widget open
3351 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3352 - var instance = MxChatInstances.get(botId);
3353 - if (emailBlocker && !instance.emailCheckDone) {
3354 - instance.emailCheckDone = true;
3355 - resolveEmailState(botId);
3356 - } else if (!emailBlocker) {
3357 - // No email collection — still route through showChatContainerForBot
3358 - // so the loader is shown while chat history loads
3359 - showChatContainerForBot(botId);
3360 - }
3361 -
3362 - // Move keyboard focus into the message input after the open transition.
3363 - setTimeout(function() {
3364 - var chatInput = getElementDOM(botId, 'chat-input');
3365 - if (chatInput && !chatInput.disabled) {
3366 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3367 - }
3368 - }, 300);
1605 + $('#pre-chat-message').fadeOut(250);
3369 1606 } else {
3370 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3371 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1607 + chatbot.removeClass('visible').addClass('hidden');
1608 + $(this).removeClass('hidden');
3372 1609 enableScroll();
3373 - checkPreChatDismissal(botId);
1610 + checkPreChatDismissal();
3374 1611 }
3375 1612 });
3376 -
3377 - // Allow clicking anywhere on the title bar to close the chatbot.
3378 - // Returns keyboard focus to the launcher so keyboard users don't get
3379 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3380 - // heuristic-based so mouse-triggered close won't show a focus ring.
3381 - $(document).on('click', '.chatbot-top-bar', function() {
3382 - var botId = getBotIdFromElement(this);
3383 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3384 - var $launcher = getElement(botId, 'floating-chatbot-button');
3385 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1613 +
1614 + $(document).on('click', '#exit-chat-button', function() {
1615 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1616 + $('#floating-chatbot-button').removeClass('hidden');
3386 1617 enableScroll();
3387 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3388 1618 });
3389 -
3390 - // Global Escape-key handler — closes any visible chat widget and
3391 - // returns focus to its launcher. Standard modal-dismissal pattern;
3392 - // pairs with aria-modal="true" set on the widget when it opens.
3393 - $(document).on('keydown', function(e) {
3394 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3395 - var $visible = $('.floating-chatbot.visible');
3396 - if (!$visible.length) return;
3397 - e.preventDefault();
3398 - $visible.each(function() {
3399 - var botId = getBotIdFromElement(this);
3400 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3401 - var $launcher = getElement(botId, 'floating-chatbot-button');
3402 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3403 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3404 - });
3405 - enableScroll();
3406 - });
3407 -
1619 +
3408 1620 $(document).on('click', '.close-pre-chat-message', function(e) {
3409 1621 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3410 - var botId = getBotIdFromElement(this);
3411 - handlePreChatDismissal(botId);
1622 + $('#pre-chat-message').fadeOut(200, function() {
1623 + $(this).remove();
1624 + });
3412 1625 });
3413 -
3414 -
3415 - // PDF upload button handlers - use class selector
3416 - $(document).on('click', '.pdf-upload-btn', function() {
3417 - var botId = getBotIdFromElement(this);
3418 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3419 - if (pdfInput) pdfInput.click();
1626 +
1627 + // Add to Cart button handler
1628 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1629 + var productId = $(this).data('product-id');
1630 +
1631 + // Get the button text instead of hardcoded "add to cart"
1632 + var buttonText = $(this).text() || "add to cart";
1633 +
1634 + // Add a special prefix to indicate this is from button
1635 + appendMessage("user", buttonText);
1636 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
3420 1637 });
3421 1638
3422 - // Word upload button handlers - use class selector
3423 - $(document).on('click', '.word-upload-btn', function() {
3424 - var botId = getBotIdFromElement(this);
3425 - var wordInput = getElementDOM(botId, 'word-upload');
3426 - if (wordInput) wordInput.click();
3427 - });
1639 + // PDF upload button handlers
1640 + if (document.getElementById('pdf-upload-btn')) {
1641 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1642 + document.getElementById('pdf-upload').click();
1643 + });
1644 + }
3428 1645
3429 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3430 - $(document).on('change', '.pdf-upload', async function(e) {
3431 - var botId = getBotIdFromElement(this);
3432 - var instance = MxChatInstances.get(botId);
3433 - const file = this.files[0];
3434 - const sessionId = MxChatInstances.ensureSession(botId);
3435 -
1646 + // Word upload button handlers
1647 + if (document.getElementById('word-upload-btn')) {
1648 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1649 + document.getElementById('word-upload').click();
1650 + });
1651 + }
1652 +
1653 + // PDF file input change handler
1654 + addSafeEventListener('pdf-upload', 'change', async function(e) {
1655 + const file = e.target.files[0];
1656 +
3436 1657 if (!file || file.type !== 'application/pdf') {
3437 1658 alert('Please select a valid PDF file.');
3438 1659 return;
3439 1660 }
3440 -
1661 +
3441 1662 if (!sessionId) {
1663 + //console.error('No session ID found');
3442 1664 alert('Error: No session ID found');
3443 1665 return;
3444 1666 }
3445 -
1667 +
3446 1668 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1669 + //console.error('mxchatChat not properly configured:', mxchatChat);
3447 1670 alert('Error: Ajax configuration missing');
3448 1671 return;
3449 1672 }
3450 -
1673 +
3451 1674 // Disable buttons and show loading state
3452 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3453 - const sendBtn = getElementDOM(botId, 'send-button');
3454 - if (!uploadBtn) return;
1675 + const uploadBtn = document.getElementById('pdf-upload-btn');
1676 + const sendBtn = document.getElementById('send-button');
3455 1677 const originalBtnContent = uploadBtn.innerHTML;
3456 -
1678 +
3457 1679 try {
3458 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3459 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3460 1680 const formData = new FormData();
3461 1681 formData.append('action', 'mxchat_upload_pdf');
3462 1682 formData.append('pdf_file', file);
3463 1683 formData.append('session_id', sessionId);
3464 1684 formData.append('nonce', mxchatChat.nonce);
3465 -
1685 +
3466 1686 uploadBtn.disabled = true;
3467 - if (sendBtn) sendBtn.disabled = true;
1687 + sendBtn.disabled = true;
3468 1688 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3469 1689 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3470 1690 </svg>`;
3471 -
1691 +
3472 1692 const response = await fetch(mxchatChat.ajax_url, {
3473 1693 method: 'POST',
3474 1694 body: formData
3475 1695 });
3476 -
1696 +
3477 1697 const data = await response.json();
3478 -
1698 +
3479 1699 if (data.success) {
3480 1700 // Hide popular questions if they exist
3481 - if (hasQuickQuestions(botId)) {
3482 - collapseQuickQuestions(botId);
1701 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1702 + if (hasQuickQuestions()) {
1703 + collapseQuickQuestions();
3483 1704 }
3484 -
1705 +
3485 1706 // Show the active PDF name
3486 - showActivePdf(data.data.filename, botId);
3487 -
3488 - appendMessage('bot', data.data.message, '', [], false, botId);
3489 - scrollToBottom(botId);
3490 - instance.activePdfFile = data.data.filename;
1707 + showActivePdf(data.data.filename);
1708 +
1709 + appendMessage('bot', data.data.message);
1710 + scrollToBottom();
1711 + activePdfFile = data.data.filename;
3491 1712 } else {
1713 + //console.error('Upload failed:', data.data);
3492 1714 alert('Failed to upload PDF. Please try again.');
3493 1715 }
3494 1716 } catch (error) {
1717 + //console.error('Upload error:', error);
3495 1718 alert('Error uploading file. Please try again.');
3496 1719 } finally {
3497 1720 uploadBtn.disabled = false;
3498 - if (sendBtn) sendBtn.disabled = false;
1721 + sendBtn.disabled = false;
3499 1722 uploadBtn.innerHTML = originalBtnContent;
3500 1723 this.value = ''; // Reset file input
3501 1724 }
3502 1725 });
3503 1726
3504 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3505 - $(document).on('change', '.word-upload', async function(e) {
3506 - var botId = getBotIdFromElement(this);
3507 - var instance = MxChatInstances.get(botId);
3508 - const file = this.files[0];
3509 - const sessionId = MxChatInstances.ensureSession(botId);
3510 -
1727 + // Word file input change handler
1728 + addSafeEventListener('word-upload', 'change', async function(e) {
1729 + const file = e.target.files[0];
1730 +
3511 1731 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3512 1732 alert('Please select a valid Word document (.docx).');
3513 1733 return;
3514 1734 }
3515 -
1735 +
3516 1736 if (!sessionId) {
1737 + //console.error('No session ID found');
3517 1738 alert('Error: No session ID found');
3518 1739 return;
3519 1740 }
3520 -
3521 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3522 - alert('Error: Ajax configuration missing');
3523 - return;
3524 - }
3525 -
1741 +
3526 1742 // Disable buttons and show loading state
3527 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3528 - const sendBtn = getElementDOM(botId, 'send-button');
3529 - if (!uploadBtn) return;
1743 + const uploadBtn = document.getElementById('word-upload-btn');
1744 + const sendBtn = document.getElementById('send-button');
3530 1745 const originalBtnContent = uploadBtn.innerHTML;
3531 -
1746 +
3532 1747 try {
3533 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3534 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3535 1748 const formData = new FormData();
3536 1749 formData.append('action', 'mxchat_upload_word');
3537 1750 formData.append('word_file', file);
3538 1751 formData.append('session_id', sessionId);
3539 1752 formData.append('nonce', mxchatChat.nonce);
3540 -
1753 +
3541 1754 uploadBtn.disabled = true;
3542 - if (sendBtn) sendBtn.disabled = true;
1755 + sendBtn.disabled = true;
3543 1756 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3544 1757 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3545 1758 </svg>`;
3546 -
1759 +
3547 1760 const response = await fetch(mxchatChat.ajax_url, {
3548 1761 method: 'POST',
3549 1762 body: formData
3550 1763 });
3551 -
1764 +
3552 1765 const data = await response.json();
3553 -
1766 +
3554 1767 if (data.success) {
3555 1768 // Hide popular questions if they exist
3556 - if (hasQuickQuestions(botId)) {
3557 - collapseQuickQuestions(botId);
1769 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1770 + if (hasQuickQuestions()) {
1771 + collapseQuickQuestions();
3558 1772 }
3559 -
1773 +
3560 1774 // Show the active Word document name
3561 - showActiveWord(data.data.filename, botId);
3562 -
3563 - appendMessage('bot', data.data.message, '', [], false, botId);
3564 - scrollToBottom(botId);
3565 - instance.activeWordFile = data.data.filename;
1775 + showActiveWord(data.data.filename);
1776 +
1777 + appendMessage('bot', data.data.message);
1778 + scrollToBottom();
1779 + activeWordFile = data.data.filename;
3566 1780 } else {
1781 + //console.error('Upload failed:', data.data);
3567 1782 alert('Failed to upload Word document. Please try again.');
3568 1783 }
3569 1784 } catch (error) {
1785 + //console.error('Upload error:', error);
3570 1786 alert('Error uploading file. Please try again.');
3571 1787 } finally {
3572 1788 uploadBtn.disabled = false;
3573 - if (sendBtn) sendBtn.disabled = false;
1789 + sendBtn.disabled = false;
3574 1790 uploadBtn.innerHTML = originalBtnContent;
3575 1791 this.value = ''; // Reset file input
3576 1792 }
3577 1793 });
3578 1794
3579 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3580 - $(document).on('click', '.remove-pdf-btn', function(e) {
1795 + // Remove button click handlers
1796 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3581 1797 e.preventDefault();
3582 1798 e.stopPropagation();
3583 - removeActivePdf(getBotIdFromElement(this));
1799 + removeActivePdf();
3584 1800 });
3585 -
3586 - $(document).on('click', '.remove-word-btn', function(e) {
1801 +
1802 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3587 1803 e.preventDefault();
3588 1804 e.stopPropagation();
3589 - removeActiveWord(getBotIdFromElement(this));
1805 + removeActiveWord();
3590 1806 });
3591 1807
3592 1808 // Window resize handlers
3593 1809 $(window).on('resize orientationchange', function() {
@@ -3625,242 +1841,28 @@
3625 1841 });
3626 1842
3627 1843
3628 1844 // ====================================
3629 -// INIT LOADER & CHAT CONTAINER HELPERS
1845 +// IMPROVED EMAIL COLLECTION SETUP
3630 1846 // ====================================
3631 -// These must be outside the email collection block so they're always available
3632 -// (used by persistence loading even when email collection is off)
3633 1847
3634 -function showInitLoader(botId) {
3635 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3636 - if (loader) loader.style.display = 'flex';
3637 -}
1848 +// Email collection form setup and handlers
1849 +const emailForm = document.getElementById('email-collection-form');
1850 +const emailBlocker = document.getElementById('email-blocker');
1851 +const chatbotWrapper = document.getElementById('chat-container');
3638 1852
3639 -function hideInitLoader(botId) {
3640 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3641 - if (loader) loader.style.display = 'none';
3642 -}
3643 -
3644 -function showEmailFormForBot(botId) {
3645 - hideInitLoader(botId);
3646 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3647 - var chatContainer = getElementDOM(botId, 'chat-container');
3648 - if (emailBlocker) emailBlocker.style.display = 'flex';
3649 - if (chatContainer) chatContainer.style.display = 'none';
3650 -}
3651 -
3652 -function showChatContainerForBot(botId) {
3653 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3654 - var chatContainer = getElementDOM(botId, 'chat-container');
3655 - if (emailBlocker) emailBlocker.style.display = 'none';
3656 -
3657 - var instance = MxChatInstances.get(botId);
3658 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3659 -
3660 - // If persistence is on and history hasn't loaded yet, show loader
3661 - // while history loads to prevent flash of empty chat
3662 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3663 - if (chatContainer) chatContainer.style.display = 'none';
3664 - showInitLoader(botId);
3665 - loadChatHistory(botId, function() {
3666 - hideInitLoader(botId);
3667 - if (chatContainer) chatContainer.style.display = 'flex';
3668 - scrollToBottom(botId, true);
3669 - });
3670 - } else {
3671 - hideInitLoader(botId);
3672 - if (chatContainer) chatContainer.style.display = 'flex';
3673 - if (typeof loadChatHistory === 'function') {
3674 - loadChatHistory(botId);
3675 - }
3676 - }
3677 -}
3678 -
3679 -// ====================================
3680 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3681 -// ====================================
3682 -// Only run email collection setup if it's enabled
3683 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3684 -
3685 - // Track submitting state per bot
3686 - const emailSubmittingState = {};
3687 -
3688 - // Add CSS animations for email form (once globally)
3689 - if (!document.getElementById('email-error-styles')) {
3690 - const style = document.createElement('style');
3691 - style.id = 'email-error-styles';
3692 - style.textContent = `
3693 - @keyframes fadeInError {
3694 - from { opacity: 0; transform: translateY(-5px); }
3695 - to { opacity: 1; transform: translateY(0); }
3696 - }
3697 - .email-input-shake {
3698 - animation: shake 0.5s ease-in-out;
3699 - }
3700 - @keyframes shake {
3701 - 0%, 100% { transform: translateX(0); }
3702 - 25% { transform: translateX(-5px); }
3703 - 75% { transform: translateX(5px); }
3704 - }
3705 - @keyframes spin {
3706 - from { transform: rotate(0deg); }
3707 - to { transform: rotate(360deg); }
3708 - }
3709 - .email-spinner {
3710 - display: inline-block;
3711 - vertical-align: middle;
3712 - }
3713 - `;
3714 - document.head.appendChild(style);
3715 - }
3716 -
3717 - function isValidEmailAddress(email) {
3718 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3719 - return emailRegex.test(email.trim()) && email.length <= 254;
3720 - }
3721 -
3722 - function isValidNameInput(name) {
3723 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3724 - }
3725 -
3726 - /**
3727 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3728 - * @param {string} botId - The bot instance ID
3729 - * @param {string} visitorName - The visitor's name to insert
3730 - */
3731 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3732 - var chatBox = getElementDOM(botId, 'chat-box');
3733 - if (!chatBox) return;
3734 -
3735 - // Find the first bot message (intro message)
3736 - var introMessage = chatBox.querySelector('.bot-message');
3737 - if (!introMessage) return;
3738 -
3739 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3740 - if (!messageContent) return;
3741 -
3742 - var html = messageContent.innerHTML;
3743 -
3744 - // Replace {visitor_name} placeholder (case-insensitive)
3745 - if (visitorName && visitorName.trim()) {
3746 - // Escape HTML to prevent XSS
3747 - var safeName = $('<div>').text(visitorName.trim()).html();
3748 - html = html.replace(/\{visitor_name\}/gi, safeName);
3749 - } else {
3750 - // Remove placeholder and clean up spacing if no name provided
3751 - html = html.replace(/\{visitor_name\}/gi, '');
3752 - // Clean up any double spaces that might result
3753 - html = html.replace(/\s{2,}/g, ' ').trim();
3754 - }
3755 -
3756 - messageContent.innerHTML = html;
3757 - }
3758 -
3759 - function setEmailSubmissionState(botId, loading) {
3760 - var submitButton = getElementDOM(botId, 'email-submit-button');
3761 - var emailInput = getElementDOM(botId, 'user-email');
3762 - var nameInput = getElementDOM(botId, 'user-name');
3763 -
3764 - if (loading) {
3765 - emailSubmittingState[botId] = true;
3766 - if (submitButton) submitButton.disabled = true;
3767 - if (emailInput) emailInput.disabled = true;
3768 - if (nameInput) nameInput.disabled = true;
3769 -
3770 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3771 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3772 - const originalText = submitButton.textContent;
3773 - submitButton.innerHTML = `
3774 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3775 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3776 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3777 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3778 - </circle>
3779 - </svg>
3780 - ${originalText}
3781 - `;
3782 - submitButton.style.opacity = '0.8';
3783 - }
3784 - } else {
3785 - emailSubmittingState[botId] = false;
3786 - if (submitButton) submitButton.disabled = false;
3787 - if (emailInput) emailInput.disabled = false;
3788 - if (nameInput) nameInput.disabled = false;
3789 -
3790 - if (submitButton) {
3791 - const originalHtml = submitButton.getAttribute('data-original-html');
3792 - if (originalHtml) {
3793 - submitButton.innerHTML = originalHtml;
3794 - }
3795 - submitButton.style.opacity = '1';
3796 - }
3797 - }
3798 - }
3799 -
3800 - function showEmailError(botId, message) {
3801 - clearEmailError(botId);
3802 -
3803 - var emailForm = getElementDOM(botId, 'email-collection-form');
3804 - if (!emailForm) return;
3805 -
3806 - const errorDiv = document.createElement('div');
3807 - errorDiv.className = 'email-error';
3808 - errorDiv.style.cssText = `
3809 - color: #e74c3c;
3810 - font-size: 12px;
3811 - margin-top: 8px;
3812 - padding: 4px 0;
3813 - animation: fadeInError 0.3s ease;
3814 - `;
3815 - errorDiv.textContent = message;
3816 - emailForm.appendChild(errorDiv);
3817 -
3818 - // Add shake animation to inputs
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (emailInput) {
3823 - emailInput.classList.add('email-input-shake');
3824 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3825 - }
3826 - if (nameInput) {
3827 - nameInput.classList.add('email-input-shake');
3828 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3829 - }
3830 - }
3831 -
3832 - function clearEmailError(botId) {
3833 - var emailForm = getElementDOM(botId, 'email-collection-form');
3834 - if (emailForm) {
3835 - const existingErrors = emailForm.querySelectorAll('.email-error');
3836 - existingErrors.forEach(error => error.remove());
3837 - }
3838 - }
3839 -
3840 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3841 - function resolveEmailState(botId) {
3842 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3843 - if (mxchatChat.initial_email_state.show_email_form) {
3844 - showEmailFormForBot(botId);
3845 - } else {
3846 - showChatContainerForBot(botId);
3847 - }
3848 - } else {
3849 - checkSessionAndEmailForBot(botId);
3850 - }
3851 - }
3852 -
3853 - function checkSessionAndEmailForBot(botId) {
3854 - const sessionId = MxChatInstances.ensureSession(botId);
3855 -
3856 - // Hide both panels while we check — show loader instead
3857 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3858 - var chatContainer = getElementDOM(botId, 'chat-container');
3859 - if (emailBlocker) emailBlocker.style.display = 'none';
3860 - if (chatContainer) chatContainer.style.display = 'none';
3861 - showInitLoader(botId);
3862 -
1853 +if (emailForm && emailBlocker && chatbotWrapper) {
1854 + // Add loading state management
1855 + let isSubmitting = false;
1856 +
1857 + // Check if email exists for the current session
1858 + function checkSessionAndEmail() {
1859 + const sessionId = getChatSession();
1860 +
1861 + // Add timeout to prevent hanging
1862 + const controller = new AbortController();
1863 + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout
1864 +
3863 1865 fetch(mxchatChat.ajax_url, {
3864 1866 method: 'POST',
3865 1867 headers: {
3866 1868 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3868,11 +1870,13 @@
3868 1870 body: new URLSearchParams({
3869 1871 action: 'mxchat_check_email_provided',
3870 1872 session_id: sessionId,
3871 1873 nonce: mxchatChat.nonce,
3872 - })
1874 + }),
1875 + signal: controller.signal
3873 1876 })
3874 1877 .then((response) => {
1878 + clearTimeout(timeoutId);
3875 1879 if (!response.ok) {
3876 1880 throw new Error(`HTTP error! status: ${response.status}`);
3877 1881 }
3878 1882 return response.json();
@@ -3879,79 +1883,157 @@
3879 1883 })
3880 1884 .then((data) => {
3881 1885 if (data.success) {
3882 1886 if (data.data.logged_in || data.data.email) {
3883 - showChatContainerForBot(botId);
1887 + showChatContainer();
3884 1888 } else {
3885 - showEmailFormForBot(botId);
1889 + showEmailForm();
3886 1890 }
3887 1891 } else {
3888 - showEmailFormForBot(botId);
1892 + // On error, default to showing email form
1893 + showEmailForm();
3889 1894 }
3890 1895 })
3891 1896 .catch((error) => {
3892 - showEmailFormForBot(botId);
1897 + clearTimeout(timeoutId);
1898 + console.warn('Email check failed, defaulting to email form:', error);
1899 + showEmailForm();
3893 1900 });
3894 1901 }
3895 1902
3896 - // Event delegation for email form submission
3897 - $(document).on('submit', '.email-collection-form', function(e) {
3898 - e.preventDefault();
3899 - e.stopPropagation();
1903 + // Optimized UI transition functions
1904 + function showEmailForm() {
1905 + emailBlocker.style.display = 'flex';
1906 + chatbotWrapper.style.display = 'none';
1907 + }
3900 1908
3901 - var botId = getBotIdFromElement(this);
1909 + function showChatContainer() {
1910 + // Show chat immediately without delay
1911 + emailBlocker.style.display = 'none';
1912 + chatbotWrapper.style.display = 'flex';
1913 +
1914 + // Load chat history only after showing chat container
1915 + if (typeof loadChatHistory === 'function') {
1916 + loadChatHistory();
1917 + }
1918 + }
3902 1919
1920 + // Enhanced email validation
1921 + function isValidEmail(email) {
1922 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
1923 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
1924 + }
1925 +
1926 + // Show loading state with spinner
1927 + function setSubmissionState(loading) {
1928 + const submitButton = document.getElementById('email-submit-button');
1929 + const emailInput = document.getElementById('user-email');
1930 +
1931 + if (loading) {
1932 + isSubmitting = true;
1933 + submitButton.disabled = true;
1934 + emailInput.disabled = true;
1935 +
1936 + // Store original content and add spinner
1937 + if (!submitButton.getAttribute('data-original-html')) {
1938 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
1939 + }
1940 +
1941 + // Add loading spinner while keeping original text
1942 + const originalText = submitButton.textContent;
1943 + submitButton.innerHTML = `
1944 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
1945 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
1946 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
1947 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
1948 + </circle>
1949 + </svg>
1950 + ${originalText}
1951 + `;
1952 +
1953 + submitButton.style.opacity = '0.8';
1954 + } else {
1955 + isSubmitting = false;
1956 + submitButton.disabled = false;
1957 + emailInput.disabled = false;
1958 +
1959 + // Restore original content
1960 + const originalHtml = submitButton.getAttribute('data-original-html');
1961 + if (originalHtml) {
1962 + submitButton.innerHTML = originalHtml;
1963 + }
1964 +
1965 + submitButton.style.opacity = '1';
1966 + }
1967 + }
1968 +
1969 + // Add CSS for spinner animation if not already present
1970 + if (!document.getElementById('email-spinner-styles')) {
1971 + const style = document.createElement('style');
1972 + style.id = 'email-spinner-styles';
1973 + style.textContent = `
1974 + @keyframes spin {
1975 + from { transform: rotate(0deg); }
1976 + to { transform: rotate(360deg); }
1977 + }
1978 + .email-spinner {
1979 + display: inline-block;
1980 + vertical-align: middle;
1981 + }
1982 + `;
1983 + document.head.appendChild(style);
1984 + }
1985 +
1986 + // Handle email form submission with improved error handling
1987 + emailForm.addEventListener('submit', function (event) {
1988 + event.preventDefault();
1989 +
3903 1990 // Prevent double submission
3904 - if (emailSubmittingState[botId]) {
3905 - return false;
1991 + if (isSubmitting) {
1992 + return;
3906 1993 }
3907 1994
3908 - var emailInput = getElementDOM(botId, 'user-email');
3909 - var nameInput = getElementDOM(botId, 'user-name');
3910 - var userEmail = emailInput ? emailInput.value.trim() : '';
3911 - var userName = nameInput ? nameInput.value.trim() : '';
3912 - var sessionId = MxChatInstances.ensureSession(botId);
1995 + const userEmail = document.getElementById('user-email').value.trim();
1996 + const sessionId = getChatSession();
3913 1997
3914 - // Validate email
1998 + // Validate email before submission
3915 1999 if (!userEmail) {
3916 - showEmailError(botId, 'Please enter your email address.');
3917 - return false;
2000 + showEmailError('Please enter your email address.');
2001 + return;
3918 2002 }
3919 2003
3920 - if (!isValidEmailAddress(userEmail)) {
3921 - showEmailError(botId, 'Please enter a valid email address.');
3922 - return false;
2004 + if (!isValidEmail(userEmail)) {
2005 + showEmailError('Please enter a valid email address.');
2006 + return;
3923 2007 }
3924 2008
3925 - // Validate name if field exists and has content
3926 - if (nameInput && userName && !isValidNameInput(userName)) {
3927 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3928 - return false;
3929 - }
2009 + // Clear any existing errors
2010 + clearEmailError();
2011 + setSubmissionState(true);
3930 2012
3931 - clearEmailError(botId);
3932 - setEmailSubmissionState(botId, true);
2013 + // Add timeout for submission
2014 + const controller = new AbortController();
2015 + const timeoutId = setTimeout(() => {
2016 + controller.abort();
2017 + setSubmissionState(false);
2018 + showEmailError('Request timed out. Please try again.');
2019 + }, 15000); // 15 second timeout
3933 2020
3934 - // Prepare form data
3935 - const formData = new URLSearchParams({
3936 - action: 'mxchat_handle_save_email_and_response',
3937 - email: userEmail,
3938 - session_id: sessionId,
3939 - nonce: mxchatChat.nonce,
3940 - });
3941 -
3942 - if (userName) {
3943 - formData.append('name', userName);
3944 - }
3945 -
3946 2021 fetch(mxchatChat.ajax_url, {
3947 2022 method: 'POST',
3948 2023 headers: {
3949 2024 'Content-Type': 'application/x-www-form-urlencoded',
3950 2025 },
3951 - body: formData
2026 + body: new URLSearchParams({
2027 + action: 'mxchat_handle_save_email_and_response',
2028 + email: userEmail,
2029 + session_id: sessionId,
2030 + nonce: mxchatChat.nonce,
2031 + }),
2032 + signal: controller.signal
3952 2033 })
3953 2034 .then((response) => {
2035 + clearTimeout(timeoutId);
3954 2036 if (!response.ok) {
3955 2037 throw new Error(`HTTP error! status: ${response.status}`);
3956 2038 }
3957 2039 return response.json();
@@ -3956,166 +2038,185 @@
3956 2038 }
3957 2039 return response.json();
3958 2040 })
3959 2041 .then((data) => {
3960 - setEmailSubmissionState(botId, false);
3961 -
2042 + setSubmissionState(false);
2043 +
3962 2044 if (data.success) {
3963 - showChatContainerForBot(botId);
2045 + // Show chat immediately
2046 + showChatContainer();
3964 2047
3965 - // Replace {visitor_name} placeholder in intro message with actual name
3966 - if (userName) {
3967 - replaceVisitorNamePlaceholder(botId, userName);
3968 - } else {
3969 - // Remove placeholder if no name provided
3970 - replaceVisitorNamePlaceholder(botId, '');
3971 - }
3972 -
2048 + // Handle bot response if provided
3973 2049 if (data.message && typeof appendMessage === 'function') {
3974 2050 setTimeout(() => {
3975 - appendMessage('bot', data.message, '', [], false, botId);
2051 + appendMessage('bot', data.message);
3976 2052 if (typeof scrollToBottom === 'function') {
3977 - scrollToBottom(botId);
2053 + scrollToBottom();
3978 2054 }
3979 2055 }, 100);
3980 2056 }
3981 2057 } else {
3982 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2058 + showEmailError(data.message || 'Failed to save email. Please try again.');
3983 2059 }
3984 2060 })
3985 2061 .catch((error) => {
3986 - setEmailSubmissionState(botId, false);
3987 - showEmailError(botId, 'An error occurred. Please try again.');
2062 + clearTimeout(timeoutId);
2063 + setSubmissionState(false);
2064 +
2065 + if (error.name === 'AbortError') {
2066 + showEmailError('Request timed out. Please try again.');
2067 + } else {
2068 + console.error('Email submission error:', error);
2069 + showEmailError('An error occurred. Please try again.');
2070 + }
3988 2071 });
3989 -
3990 - return false;
3991 2072 });
3992 2073
3993 - // Real-time email validation using event delegation
3994 - $(document).on('input', '.mxchat-email-input', function() {
3995 - var botId = getBotIdFromElement(this);
3996 - var $input = $(this);
2074 + // Real-time email validation
2075 + const emailInput = document.getElementById('user-email');
2076 + if (emailInput) {
2077 + let validationTimeout;
2078 +
2079 + emailInput.addEventListener('input', function() {
2080 + // Clear previous validation timeout
2081 + if (validationTimeout) {
2082 + clearTimeout(validationTimeout);
2083 + }
2084 +
2085 + // Debounce validation
2086 + validationTimeout = setTimeout(() => {
2087 + const email = this.value.trim();
2088 + clearEmailError();
2089 +
2090 + if (email && !isValidEmail(email)) {
2091 + showEmailError('Please enter a valid email address.');
2092 + }
2093 + }, 500);
2094 + });
3997 2095
3998 - // Clear previous timeout
3999 - clearTimeout($input.data('validationTimeout'));
4000 -
4001 - // Debounce validation
4002 - var timeout = setTimeout(() => {
4003 - var email = this.value.trim();
4004 - clearEmailError(botId);
4005 -
4006 - if (email && !isValidEmailAddress(email)) {
4007 - showEmailError(botId, 'Please enter a valid email address.');
2096 + // Handle Enter key
2097 + emailInput.addEventListener('keypress', function(e) {
2098 + if (e.key === 'Enter' && !isSubmitting) {
2099 + emailForm.dispatchEvent(new Event('submit'));
4008 2100 }
4009 - }, 500);
2101 + });
2102 + }
4010 2103
4011 - $input.data('validationTimeout', timeout);
4012 - });
4013 -
4014 - // Handle Enter key in email input
4015 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4016 - if (e.key === 'Enter') {
4017 - e.preventDefault();
4018 - var botId = getBotIdFromElement(this);
4019 - if (!emailSubmittingState[botId]) {
4020 - $(this).closest('.email-collection-form').submit();
4021 - }
2104 + // Error display functions
2105 + function showEmailError(message) {
2106 + clearEmailError();
2107 +
2108 + const errorDiv = document.createElement('div');
2109 + errorDiv.className = 'email-error';
2110 + errorDiv.style.cssText = `
2111 + color: #e74c3c;
2112 + font-size: 12px;
2113 + margin-top: 8px;
2114 + padding: 4px 0;
2115 + animation: fadeInError 0.3s ease;
2116 + `;
2117 + errorDiv.textContent = message;
2118 +
2119 + // Add CSS animation if not already present
2120 + if (!document.getElementById('email-error-styles')) {
2121 + const style = document.createElement('style');
2122 + style.id = 'email-error-styles';
2123 + style.textContent = `
2124 + @keyframes fadeInError {
2125 + from { opacity: 0; transform: translateY(-5px); }
2126 + to { opacity: 1; transform: translateY(0); }
2127 + }
2128 + .email-input-shake {
2129 + animation: shake 0.5s ease-in-out;
2130 + }
2131 + @keyframes shake {
2132 + 0%, 100% { transform: translateX(0); }
2133 + 25% { transform: translateX(-5px); }
2134 + 75% { transform: translateX(5px); }
2135 + }
2136 + `;
2137 + document.head.appendChild(style);
4022 2138 }
4023 - });
4024 -
4025 - // Handle Enter key in name input
4026 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4027 - if (e.key === 'Enter') {
4028 - e.preventDefault();
4029 - var botId = getBotIdFromElement(this);
4030 - if (!emailSubmittingState[botId]) {
4031 - $(this).closest('.email-collection-form').submit();
4032 - }
2139 +
2140 + emailForm.appendChild(errorDiv);
2141 +
2142 + // Add shake animation to input
2143 + if (emailInput) {
2144 + emailInput.classList.add('email-input-shake');
2145 + setTimeout(() => {
2146 + emailInput.classList.remove('email-input-shake');
2147 + }, 500);
4033 2148 }
4034 - });
2149 + }
4035 2150
4036 - // Initialize email check for all bot instances
4037 - // For floating bots: defer until widget is opened (zero passive AJAX)
4038 - // For embedded bots: check immediately since the form is visible
4039 - $('.mxchat-chatbot-wrapper').each(function() {
4040 - var botId = $(this).data('bot-id') || 'default';
4041 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2151 + function clearEmailError() {
2152 + const existingErrors = emailForm.querySelectorAll('.email-error');
2153 + existingErrors.forEach(error => error.remove());
2154 + }
4042 2155
4043 - if (emailBlocker) {
4044 - if (isEmbeddedBot(botId)) {
4045 - // Embedded bots are always visible — check now
4046 - resolveEmailState(botId);
4047 - }
4048 - // Floating bots: handled in the widget open handler
4049 - } else if (isEmbeddedBot(botId)) {
4050 - // Embedded bot, no email collection — load history with loader
4051 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4052 - if (chatPersistenceEnabled) {
4053 - MxChatInstances.ensureSession(botId);
4054 - showChatContainerForBot(botId);
4055 - }
4056 - }
2156 + // Initialize email check with delay to prevent race conditions
2157 + setTimeout(checkSessionAndEmail, 100);
2158 +
2159 +} else if (mxchatChat.email_collection_enabled) {
2160 + console.error('Essential elements for email handling are missing:', {
2161 + emailForm: !!emailForm,
2162 + emailBlocker: !!emailBlocker,
2163 + chatbotWrapper: !!chatbotWrapper
4057 2164 });
4058 2165 }
4059 2166
4060 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4061 - $(document).on('click', '.pre-chat-message', function() {
4062 - var botId = getBotIdFromElement(this);
4063 - var $chatbot = getElement(botId, 'floating-chatbot');
4064 - if ($chatbot.hasClass('hidden')) {
4065 - $chatbot.removeClass('hidden').addClass('visible');
4066 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4067 - handlePreChatDismissal(botId);
2167 +
2168 + // Open chatbot when pre-chat message is clicked
2169 + $(document).on('click', '#pre-chat-message', function() {
2170 + var chatbot = $('#floating-chatbot');
2171 + if (chatbot.hasClass('hidden')) {
2172 + chatbot.removeClass('hidden').addClass('visible');
2173 + $('#floating-chatbot-button').addClass('hidden');
2174 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4068 2175 disableScroll(); // Disable scroll when chatbot opens
4069 -
4070 - // Load chat history for returning visitors (persistence)
4071 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4072 - if (chatPersistenceEnabled) {
4073 - MxChatInstances.ensureSession(botId);
4074 - }
4075 -
4076 - // Deferred email check — only on first widget open
4077 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4078 - var instance = MxChatInstances.get(botId);
4079 - if (emailBlocker && !instance.emailCheckDone) {
4080 - instance.emailCheckDone = true;
4081 - resolveEmailState(botId);
4082 - } else if (!emailBlocker) {
4083 - showChatContainerForBot(botId);
4084 - }
4085 2176 }
4086 2177 });
4087 2178
4088 - // Legacy duplicate close handler removed — handled by single event delegation above
2179 + var closeButton = document.querySelector('.close-pre-chat-message');
2180 + if (closeButton) {
2181 + closeButton.addEventListener('click', function() {
2182 + $('#pre-chat-message').fadeOut(200); // Hide the message
4089 2183
2184 + // Send an AJAX request to set the transient flag for 24 hours
2185 + $.ajax({
2186 + url: mxchatChat.ajax_url,
2187 + type: 'POST',
2188 + data: {
2189 + action: 'mxchat_dismiss_pre_chat_message',
2190 + _ajax_nonce: mxchatChat.nonce
2191 + },
2192 + success: function() {
2193 + //console.log('Pre-chat message dismissed for 24 hours.');
4090 2194
4091 -function hasQuickQuestions(botId) {
4092 - botId = botId || 'default';
4093 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4094 - if (!questionsContainer) return false;
4095 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2195 + // Ensure the message is hidden after dismissal
2196 + $('#pre-chat-message').hide();
2197 + },
2198 + error: function() {
2199 + ////console.error('Failed to dismiss pre-chat message.');
2200 + }
2201 + });
2202 + });
2203 + }
2204 +
2205 +
2206 +function hasQuickQuestions() {
2207 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4096 2208 return questionButtons.length > 0;
4097 2209 }
4098 2210
4099 -/**
4100 - * Check if a bot is embedded (not floating)
4101 - * Embedded bots don't have a .floating-chatbot wrapper
4102 - */
4103 -function isEmbeddedBot(botId) {
4104 - botId = botId || 'default';
4105 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4106 - return !floatingWrapper;
4107 -}
4108 -
4109 -function collapseQuickQuestions(botId) {
4110 - botId = botId || 'default';
4111 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4112 - if (questionsContainer && hasQuickQuestions(botId)) {
2211 +function collapseQuickQuestions() {
2212 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2213 + if (questionsContainer && hasQuickQuestions()) {
4113 2214 questionsContainer.classList.add('collapsed');
4114 2215 questionsContainer.classList.add('has-been-collapsed');
4115 2216 try {
4116 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4117 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2217 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2218 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4118 2219 } catch (e) {
4119 2220 // Ignore if sessionStorage is not available
4120 2221 }
4121 2222 }
@@ -4120,15 +2221,14 @@
4120 2221 }
4121 2222 }
4122 2223 }
4123 2224
4124 -function expandQuickQuestions(botId) {
4125 - botId = botId || 'default';
4126 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4127 - if (questionsContainer && hasQuickQuestions(botId)) {
2225 +function expandQuickQuestions() {
2226 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2227 + if (questionsContainer && hasQuickQuestions()) {
4128 2228 questionsContainer.classList.remove('collapsed');
4129 2229 try {
4130 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2230 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4131 2231 } catch (e) {
4132 2232 // Ignore if sessionStorage is not available
4133 2233 }
4134 2234 }
@@ -4133,24 +2233,18 @@
4133 2233 }
4134 2234 }
4135 2235 }
4136 2236
4137 -function checkQuickQuestionsState(botId) {
4138 - botId = botId || 'default';
4139 - if (!hasQuickQuestions(botId)) {
2237 +function checkQuickQuestionsState() {
2238 + if (!hasQuickQuestions()) {
4140 2239 return; // Don't do anything if no questions exist
4141 2240 }
4142 -
4143 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4144 - if (isEmbeddedBot(botId)) {
4145 - return;
4146 - }
4147 -
2241 +
4148 2242 try {
4149 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4150 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4151 -
4152 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2243 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2244 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2245 +
2246 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4153 2247 if (questionsContainer) {
4154 2248 if (hasBeenCollapsed === 'true') {
4155 2249 questionsContainer.classList.add('has-been-collapsed');
4156 2250 }
@@ -4161,100 +2255,39 @@
4161 2255 } catch (e) {
4162 2256 // Ignore if sessionStorage is not available
4163 2257 }
4164 2258 }
2259 +
2260 +
2261 +
2262 +
2263 +// ====================================
2264 +// MAIN INITIALIZATION
2265 +// ====================================
4165 2266
4166 -// Global delegation for dynamically added links as fallback
4167 -// Use class selector for multi-instance support
4168 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4169 - const $link = $(this);
4170 - const messageDiv = $link.closest('.bot-message, .agent-message');
2267 +if ($('#floating-chatbot').hasClass('hidden')) {
2268 + $('#floating-chatbot-button').removeClass('hidden');
2269 +}
2270 +// Initialize when document is ready
2271 +setFullHeight();
2272 +initializeChatVisibility();
2273 +loadChatHistory();
4171 2274
4172 - // Only process bot/agent message links
4173 - if (messageDiv.length > 0) {
4174 - const originalHref = $link.attr('href');
2275 +// Make functions globally available for add-ons
2276 +window.hasQuickQuestions = hasQuickQuestions;
2277 +window.collapseQuickQuestions = collapseQuickQuestions;
2278 +window.appendMessage = appendMessage;
2279 +window.appendThinkingMessage = appendThinkingMessage;
2280 +window.scrollToBottom = scrollToBottom;
2281 +window.scrollElementToTop = scrollElementToTop;
2282 +window.replaceLastMessage = replaceLastMessage;
2283 +window.callMxChat = callMxChat;
2284 +window.callMxChatStream = callMxChatStream;
2285 +window.shouldUseStreaming = shouldUseStreaming;
2286 +window.getChatSession = getChatSession;
2287 +window.getPageContext = getPageContext;
2288 +window.updateStreamingMessage = updateStreamingMessage;
4175 2289
4176 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4177 - e.preventDefault();
4178 - e.stopPropagation();
4179 -
4180 - // Mark as tracked
4181 - $link.attr('data-tracked', 'true');
4182 -
4183 - // Get bot ID from the chat box context
4184 - var botId = getBotIdFromElement(this);
4185 -
4186 - // Get message context from the message div
4187 - const messageText = messageDiv.text().substring(0, 200);
4188 -
4189 - $.ajax({
4190 - url: mxchatChat.ajax_url,
4191 - type: 'POST',
4192 - data: {
4193 - action: 'mxchat_track_url_click',
4194 - session_id: getChatSession(botId),
4195 - url: originalHref,
4196 - message_context: messageText,
4197 - nonce: mxchatChat.nonce
4198 - },
4199 - complete: function() {
4200 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4201 - window.open(originalHref, '_blank');
4202 - } else {
4203 - window.location.href = originalHref;
4204 - }
4205 - }
4206 - });
4207 -
4208 - return false;
4209 - }
4210 - }
4211 -});
4212 -
4213 - // ====================================
4214 - // MAIN INITIALIZATION
4215 - // ====================================
4216 -
4217 - // Initialize all chatbot instances on the page
4218 - initializeAllInstances();
4219 -
4220 - // Legacy initialization for single bot compatibility
4221 - $('.floating-chatbot.hidden').each(function() {
4222 - var botId = getBotIdFromElement(this);
4223 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4224 - });
4225 -
4226 - // Initialize when document is ready
4227 - setFullHeight();
4228 -
4229 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4230 - // until the user's first interaction via MxChatInstances.ensureSession()
4231 -
4232 - // Initialize chat visibility for all instances
4233 - $('.mxchat-chatbot-wrapper').each(function() {
4234 - var botId = $(this).data('bot-id') || 'default';
4235 - initializeChatVisibility(botId);
4236 - });
4237 -
4238 - // Make functions globally available for add-ons
4239 - window.hasQuickQuestions = hasQuickQuestions;
4240 - window.collapseQuickQuestions = collapseQuickQuestions;
4241 - window.appendMessage = appendMessage;
4242 - window.appendThinkingMessage = appendThinkingMessage;
4243 - window.scrollToBottom = scrollToBottom;
4244 - window.scrollElementToTop = scrollElementToTop;
4245 - window.replaceLastMessage = replaceLastMessage;
4246 - window.callMxChat = callMxChat;
4247 - window.callMxChatStream = callMxChatStream;
4248 - window.shouldUseStreaming = shouldUseStreaming;
4249 - window.getChatSession = getChatSession;
4250 - window.getPageContext = getPageContext;
4251 - window.updateStreamingMessage = updateStreamingMessage;
4252 - window.MxChatInstances = MxChatInstances;
4253 - window.getElement = getElement;
4254 - window.getElementDOM = getElementDOM;
4255 - window.getBotIdFromElement = getBotIdFromElement;
4256 -
4257 2290 }); // End of jQuery ready
4258 2291
4259 2292
4260 2293 // ====================================
@@ -4283,310 +2316,9 @@
4283 2316 }
4284 2317 }
4285 2318 });
4286 2319
4287 -// ============================================================================
4288 -// SATISFACTION RATING (v3.2.6)
4289 -// ============================================================================
4290 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4291 -// inactivity following a bot reply. One prompt per session, deduped via
4292 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4293 -// the option (default off) is authoritative.
4294 -jQuery(function($) {
4295 - if (typeof mxchatChat === 'undefined') return;
4296 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4297 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4298 - // old "disabled when exactly false/'off'" check let '' through and the
4299 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4300 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4301 - // (boolean-true localizations) working.
4302 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4303 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4304 - // merges fresh values over mxchatChat (that merge fires on first widget
4305 - // open, after this module has already decided). Re-evaluating would mean
4306 - // restructuring the whole module to late-bind its listeners — not worth it
4307 - // for a prompt that is at worst stale for one page load on a cached page.
4308 - var sre = mxchatChat.satisfaction_rating_enabled;
4309 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4310 2320
4311 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4312 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4313 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4314 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4315 - if (idleSeconds < 5) idleSeconds = 5;
4316 - if (idleSeconds > 600) idleSeconds = 600;
4317 - var IDLE_MS = idleSeconds * 1000;
4318 - var MIN_BOT_REPLIES = 2;
4319 - var ratingState = {};
4320 2321
4321 - function getState(botId) {
4322 - if (!ratingState[botId]) {
4323 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4324 - }
4325 - return ratingState[botId];
4326 - }
4327 2322
4328 - function getSessionId(botId) {
4329 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4330 - return MxChatInstances.getChatSession(botId);
4331 - }
4332 - return null;
4333 - }
4334 2323
4335 - function isAlreadyRated(sessionId) {
4336 - if (!sessionId) return false;
4337 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4338 - }
4339 -
4340 - function markRated(sessionId) {
4341 - if (!sessionId) return;
4342 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4343 - }
4344 -
4345 - function esc(s) {
4346 - return String(s == null ? '' : s)
4347 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4348 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4349 - }
4350 -
4351 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4352 - function ratingSkipInlineColors(botId) {
4353 - if (mxchatChat.skip_inline_colors) return true;
4354 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4355 - return botAssignments.hasOwnProperty(botId);
4356 - }
4357 -
4358 - function botBubbleStyleAttr(botId) {
4359 - if (ratingSkipInlineColors(botId)) return '';
4360 - var bg = mxchatChat.bot_message_bg_color;
4361 - var fg = mxchatChat.bot_message_font_color;
4362 - if (!bg && !fg) return '';
4363 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4364 - }
4365 -
4366 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4367 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4368 - // and paints the filled "Send" pill so it fills with the bot font color and
4369 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4370 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4371 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4372 - // unreliably inside a descendant's `background`, so a bubble-level var would
4373 - // silently fall back to the literal (white-block bug all over again). Inline
4374 - // longhand always wins. Same transparent-guard as the menu so we never paint
4375 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4376 - function syncRatingBubbleColors(botId) {
4377 - var $chatBox = getChatBoxByBotId(botId);
4378 - if (!$chatBox || !$chatBox.length) return;
4379 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4380 - if (!bubbleEl) return;
4381 - var cs = window.getComputedStyle(bubbleEl);
4382 - var fg = cs.color;
4383 - var bg = cs.backgroundColor;
4384 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4385 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4386 - // Expose on the bubble too, for any inheriting styles / future use.
4387 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4388 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4389 - // Paint the Send pill directly — the part that actually fixes the bug.
4390 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4391 - if (submitEl) {
4392 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4393 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4394 - }
4395 - }
4396 -
4397 - function copy(key) {
4398 - var c = mxchatChat.satisfaction_rating_copy || {};
4399 - var d = {
4400 - question: 'Was this helpful?',
4401 - helpful: 'Helpful',
4402 - not_helpful: 'Not helpful',
4403 - dismiss: 'Dismiss',
4404 - thanks: 'Thanks! Anything we should improve? (optional)',
4405 - placeholder: 'Tell us what could be better…',
4406 - send: 'Send',
4407 - skip: 'Skip',
4408 - saved: 'Thanks for the feedback.'
4409 - };
4410 - return c[key] || d[key];
4411 - }
4412 -
4413 - function thumbUpSvg() {
4414 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4415 - }
4416 - function thumbDownSvg() {
4417 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4418 - }
4419 -
4420 - function buildPromptHtml(botId) {
4421 - var styleAttr = botBubbleStyleAttr(botId);
4422 - return ''
4423 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4424 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4425 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4426 - + '<div class="mxchat-rating-actions">'
4427 - + '<span class="mxchat-rating-buttons">'
4428 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4429 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4430 - + '</span>'
4431 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4432 - + '</div>'
4433 - + '</div>'
4434 - + '</div>';
4435 - }
4436 -
4437 - function buildFeedbackHtml(botId, rating) {
4438 - var styleAttr = botBubbleStyleAttr(botId);
4439 - return ''
4440 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4441 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4442 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4443 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4444 - + '<div class="mxchat-rating-feedback-actions">'
4445 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4446 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4447 - + '</div>'
4448 - + '</div>'
4449 - + '</div>';
4450 - }
4451 -
4452 - function buildSavedHtml(botId) {
4453 - var styleAttr = botBubbleStyleAttr(botId);
4454 - return ''
4455 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4456 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4457 - + '</div>';
4458 - }
4459 -
4460 - function getChatBoxByBotId(botId) {
4461 - var $byId = $('#chat-box-' + botId);
4462 - if ($byId.length) return $byId.first();
4463 - return $('.chat-box').first();
4464 - }
4465 -
4466 - function scrollChatBoxToBottom($chatBox) {
4467 - if (!$chatBox || !$chatBox.length) return;
4468 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4469 - }
4470 -
4471 - function showPrompt(botId) {
4472 - var s = getState(botId);
4473 - if (s.promptShown || s.dismissed) return;
4474 - var sessionId = getSessionId(botId);
4475 - if (!sessionId) return;
4476 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4477 - var $chatBox = getChatBoxByBotId(botId);
4478 - if (!$chatBox.length) return;
4479 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4480 - $chatBox.append(buildPromptHtml(botId));
4481 - syncRatingBubbleColors(botId);
4482 - s.promptShown = true;
4483 - scrollChatBoxToBottom($chatBox);
4484 - }
4485 -
4486 - function submitRating(botId, rating, feedback) {
4487 - var sessionId = getSessionId(botId);
4488 - if (!sessionId) return;
4489 - $.post(mxchatChat.ajax_url, {
4490 - action: 'mxchat_save_rating',
4491 - session_id: sessionId,
4492 - bot_id: botId,
4493 - rating: rating,
4494 - feedback: feedback || ''
4495 - });
4496 - markRated(sessionId);
4497 - }
4498 -
4499 - function onBotReply(botId) {
4500 - var s = getState(botId);
4501 - s.botReplies += 1;
4502 - if (s.promptShown || s.dismissed) return;
4503 - var sessionId = getSessionId(botId);
4504 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4505 - if (s.botReplies < MIN_BOT_REPLIES) return;
4506 - if (s.idleTimer) clearTimeout(s.idleTimer);
4507 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4508 - }
4509 -
4510 - function onUserMessage(botId) {
4511 - var s = getState(botId);
4512 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4513 - }
4514 -
4515 - function botIdFromChatBox(el) {
4516 - var id = el && el.id ? el.id : '';
4517 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4518 - }
4519 -
4520 - function setupObserver(chatBox) {
4521 - var botId = botIdFromChatBox(chatBox);
4522 - try {
4523 - var observer = new MutationObserver(function(mutations) {
4524 - mutations.forEach(function(m) {
4525 - for (var i = 0; i < m.addedNodes.length; i++) {
4526 - var node = m.addedNodes[i];
4527 - if (!node || node.nodeType !== 1) continue;
4528 - var $n = $(node);
4529 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4530 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4531 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4532 - }
4533 - });
4534 - });
4535 - observer.observe(chatBox, { childList: true });
4536 - } catch (e) { /* noop */ }
4537 - }
4538 -
4539 - $('.chat-box').each(function() { setupObserver(this); });
4540 -
4541 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4542 - e.preventDefault();
4543 - var $btn = $(this);
4544 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4545 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4546 - var botId = $prompt.data('bot-id') || 'default';
4547 - var rating = parseInt($btn.attr('data-rating'), 10);
4548 - if (rating !== 1 && rating !== -1) return;
4549 - submitRating(botId, rating, '');
4550 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4551 - syncRatingBubbleColors(botId);
4552 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4553 - });
4554 -
4555 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4556 - e.preventDefault();
4557 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4558 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4559 - var botId = $prompt.data('bot-id') || 'default';
4560 - var s = getState(botId);
4561 - s.dismissed = true;
4562 - markRated(getSessionId(botId));
4563 - ($wrap.length ? $wrap : $prompt).remove();
4564 - });
4565 -
4566 - function closeFeedback($fb) {
4567 - var botId = $fb.data('bot-id') || 'default';
4568 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4569 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4570 - syncRatingBubbleColors(botId);
4571 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4572 - }
4573 -
4574 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4575 - e.preventDefault();
4576 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4577 - });
4578 -
4579 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4580 - e.preventDefault();
4581 - var $fb = $(this).closest('.mxchat-rating-feedback');
4582 - var botId = $fb.data('bot-id') || 'default';
4583 - var rating = parseInt($fb.attr('data-rating'), 10);
4584 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4585 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4586 - if (text !== '') {
4587 - submitRating(botId, rating, text);
4588 - }
4589 - closeFeedback($fb);
4590 - });
4591 -});
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