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MxChat – AI Chatbot & Content Generation for WordPress / 2.3.2
MxChat – AI Chatbot & Content Generation for WordPress v2.3.2
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← All changes | js/chat-script.js +1123 -2620 3.2.52.3.2 View file →
@@ -1,228 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
2 +
20 3 // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 4 // GLOBAL VARIABLES & CONFIGURATION
221 5 // ====================================
222 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
225 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 10 var userMessageFontColor = mxchatChat.user_message_font_color;
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -227,64 +11,53 @@
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
231 25
232 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
233 26
234 27 // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
236 29 // ====================================
237 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
238 50 function getCookie(name) {
239 51 let value = "; " + document.cookie;
240 52 let parts = value.split("; " + name + "=");
241 53 if (parts.length == 2) return parts.pop().split(";").shift();
242 54 }
243 -
55 +
244 56 function generateSessionId() {
245 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 58 }
247 59
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 60 // ====================================
288 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
289 62 // ====================================
290 63
@@ -360,25 +133,11 @@
360 133 const elements = clone.querySelectorAll(selector);
361 134 elements.forEach(el => el.remove());
362 135 });
363 136
364 - // Extract MxChat context data attributes before getting text content
365 - const contextData = [];
366 - clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
367 - const contextValue = el.dataset.mxchatContext;
368 - if (contextValue && contextValue.trim()) {
369 - contextData.push(contextValue);
370 - }
371 - });
372 -
373 137 // Get text content and clean it up
374 138 pageContent = clone.textContent || clone.innerText || '';
375 139
376 - // Add context data to page content if any were found
377 - if (contextData.length > 0) {
378 - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
379 - }
380 -
381 140 // Clean up whitespace and limit length
382 141 pageContent = pageContent
383 142 .replace(/\s+/g, ' ')
384 143 .trim()
@@ -396,156 +155,73 @@
396 155 content: pageContent
397 156 };
398 157 }
399 158
400 -// Track originating page when chat starts
401 -function trackOriginatingPage() {
402 - const sessionId = getChatSession();
403 - const pageUrl = window.location.href;
404 - const pageTitle = document.title || 'Untitled Page';
405 -
406 - // Only track once per session
407 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
408 - if (sessionStorage.getItem(trackingKey)) {
409 - return;
410 - }
411 -
412 - $.ajax({
413 - url: mxchatChat.ajax_url,
414 - type: 'POST',
415 - data: {
416 - action: 'mxchat_track_originating_page',
417 - session_id: sessionId,
418 - page_url: pageUrl,
419 - page_title: pageTitle,
420 - nonce: mxchatChat.nonce
421 - },
422 - success: function(response) {
423 - if (response.success) {
424 - sessionStorage.setItem(trackingKey, 'true');
425 - }
426 - }
427 - });
428 -}
429 -
430 159 // ====================================
431 160 // CORE CHAT FUNCTIONALITY
432 161 // ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
448 -}
449 -
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
464 -}
465 -
466 162 // Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 -
163 +function sendMessage() {
164 + var message = $('#chat-input').val();
165 +
473 166 // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
167 + if (typeof customMxChatFilter === 'function') {
168 + message = customMxChatFilter(message, "prompt");
476 169 }
477 -
170 +
478 171 if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
172 + appendMessage("user", message);
173 + $('#chat-input').val('');
174 + $('#chat-input').css('height', 'auto');
485 175
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
489 -
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
176 + if (hasQuickQuestions()) {
177 + collapseQuickQuestions();
492 178 }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
179 + appendThinkingMessage();
180 + scrollToBottom();
495 181
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
182 + const currentModel = mxchatChat.model || 'gpt-4o';
497 183
498 184 // Check if streaming is enabled AND supported for this model
499 185 if (shouldUseStreaming(currentModel)) {
500 186 callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
187 + $('.bot-message.temporary-message').removeClass('temporary-message');
188 + });
503 189 } else {
504 190 callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
191 + replaceLastMessage("bot", response);
192 + });
507 193 }
508 194 }
509 195 }
510 196
511 197 // Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
515 -
198 +function sendMessageToChatbot(message) {
516 199 // ADD PROMPT HOOK HERE
517 200 if (typeof customMxChatFilter === 'function') {
518 201 message = customMxChatFilter(message, "prompt");
519 202 }
203 +
204 + var sessionId = getChatSession();
520 205
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
206 + if (hasQuickQuestions()) {
207 + collapseQuickQuestions();
526 208 }
209 + appendThinkingMessage();
210 + scrollToBottom();
527 211
528 - var sessionId = getChatSession(botId);
212 + const currentModel = mxchatChat.model || 'gpt-4o';
529 213
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 214 // Check if streaming is enabled AND supported for this model
539 215 if (shouldUseStreaming(currentModel)) {
540 216 callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
217 + $('.bot-message.temporary-message').removeClass('temporary-message');
218 + });
543 219 } else {
544 220 callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
221 + $('.temporary-message').remove();
222 + replaceLastMessage("bot", response);
223 + });
548 224 }
549 225 }
550 226
551 227 // Updated shouldUseStreaming function with debugging
@@ -560,81 +236,18 @@
560 236 // Only use streaming if both enabled and supported
561 237 return streamingEnabled && streamingSupported;
562 238 }
563 239
564 -// Helper function to handle chat mode updates
565 -function handleChatModeUpdates(response, responseText) {
566 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
567 - if (response.chat_mode) {
568 - updateChatModeIndicator(response.chat_mode);
569 - return; // Return early since we found explicit mode
570 - }
571 - // Check for fallback response chat mode
572 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
573 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
574 - return; // Return early since we found explicit mode
575 - }
576 -
577 - // Only do text-based detection if no explicit mode was provided
578 - // Check for specific AI chatbot response text
579 - if (responseText === 'You are now chatting with the AI chatbot.' ||
580 - responseText.includes('now chatting with the AI') ||
581 - responseText.includes('switched to AI mode') ||
582 - responseText.includes('AI chatbot is now')) {
583 - updateChatModeIndicator('ai');
584 - }
585 - // Check for agent transfer messages
586 - else if (responseText.includes('agent') &&
587 - (responseText.includes('transfer') || responseText.includes('connected'))) {
588 - updateChatModeIndicator('agent');
589 - }
590 -}
591 -
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
601 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 -}
603 -
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
240 +function callMxChat(message, callback) {
610 241 // Get page context if contextual awareness is enabled
611 242 const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
243 +
626 244 // Prepare AJAX data
627 245 const ajaxData = {
628 246 action: 'mxchat_handle_chat_request',
629 247 message: message,
630 - session_id: sessionId,
631 - nonce: mxchatChat.nonce,
632 - current_page_url: window.location.href,
633 - current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
248 + session_id: getChatSession(),
249 + nonce: mxchatChat.nonce
637 250 };
638 251
639 252 // Add page context if available
640 253 if (pageContext) {
@@ -657,98 +270,37 @@
657 270 type: 'POST',
658 271 dataType: 'json',
659 272 data: ajaxData,
660 273 success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
662 - if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
664 - }
274 + // Log the full response for debugging
275 + //console.log("API Response:", response);
665 276
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
277 + // First check if this is a successful response by looking for text, html, or message fields
729 278 // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
279 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 280 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 281
733 282 // Handle successful response - this is your original success handling code
734 283
735 - // Handle other responses
736 - let responseText = response.text || '';
737 - let responseHtml = response.html || '';
738 - let responseMessage = response.message || '';
284 + // Existing chat mode check
285 + if (response.chat_mode) {
286 + updateChatModeIndicator(response.chat_mode);
287 + }
288 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
289 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
290 + }
739 291
740 292 // Add PDF filename handling
741 293 if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
294 + showActivePdf(response.data.filename);
295 + activePdfFile = response.data.filename;
745 296 }
746 297
747 298 // Add redirect check here
748 299 if (response.redirect_url) {
300 + let responseText = response.text || '';
749 301 if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
302 + replaceLastMessage("bot", responseText);
751 303 }
752 304 setTimeout(() => {
753 305 window.location.href = response.redirect_url;
754 306 }, 1500);
@@ -756,17 +308,24 @@
756 308 }
757 309
758 310 // Check for live agent response
759 311 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
312 + updateChatModeIndicator('agent');
763 313 return;
764 314 }
765 315
316 + // Handle other responses
317 + let responseText = response.text || '';
318 + let responseHtml = response.html || '';
319 + let responseMessage = response.message || '';
320 +
321 + if (responseText === 'You are now chatting with the AI chatbot.') {
322 + updateChatModeIndicator('ai');
323 + }
324 +
766 325 // Handle the message and show notification if chat is hidden
767 326 if (responseText || responseHtml || responseMessage) {
768 -
327 +
769 328 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 329 if (responseText && typeof customMxChatFilter === 'function') {
771 330 responseText = customMxChatFilter(responseText, "response");
772 331 }
@@ -772,53 +331,89 @@
772 331 }
773 332 if (responseMessage && typeof customMxChatFilter === 'function') {
774 333 responseMessage = customMxChatFilter(responseMessage, "response");
775 334 }
776 -
335 +
777 336 // Update the messages as before
778 337 if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
338 + replaceLastMessage("bot", responseText, responseHtml);
780 339 } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
340 + replaceLastMessage("bot", responseText);
782 341 } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
342 + replaceLastMessage("bot", "", responseHtml);
784 343 } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
344 + replaceLastMessage("bot", responseMessage);
786 345 }
787 346
788 347 // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
348 + if ($('#floating-chatbot').hasClass('hidden')) {
349 + const badge = $('#chat-notification-badge');
350 + if (badge.length) {
351 + badge.show();
794 352 }
795 353 }
796 354 } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
355 + ////console.error("Unexpected response format:", response);
356 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
802 357 }
803 358
804 359 if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
360 + lastSeenMessageId = response.message_id;
807 361 }
808 362
809 363 return;
810 364 }
811 365
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
366 + // If we got here, it's likely an error response
367 + // Now we can check for error conditions with our robust error handling
368 +
369 + let errorMessage = "";
370 + let errorCode = "";
371 +
372 + // Check various possible error locations in the response
373 + if (response.data && response.data.error_message) {
374 + errorMessage = response.data.error_message;
375 + errorCode = response.data.error_code || "";
376 + } else if (response.error_message) {
377 + errorMessage = response.error_message;
378 + errorCode = response.error_code || "";
379 + } else if (response.message) {
380 + errorMessage = response.message;
381 + } else if (typeof response.data === 'string') {
382 + errorMessage = response.data;
383 + } else if (!response.success) {
384 + // Explicit check for success: false without other error info
385 + errorMessage = "An error occurred. Please try again or contact support.";
386 + } else {
387 + // Fallback for any other unexpected response format
388 + errorMessage = "Unexpected response received. Please try again or contact support.";
389 + }
390 +
391 + // Log the error with code for debugging
392 + //console.log("Response data:", response.data);
393 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
394 +
395 + // Format user-friendly error message
396 + let displayMessage = errorMessage;
397 +
398 + // Customize message for admin users
399 + if (mxchatChat.is_admin) {
400 + // For admin users, show more technical details including error code
401 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
402 + }
403 +
404 + replaceLastMessage("bot", displayMessage);
814 405 },
815 406 error: function(xhr, status, error) {
407 + //console.error("AJAX Error:", status, error);
408 + //console.log("Response Text:", xhr.responseText);
409 +
816 410 let errorMessage = "An unexpected error occurred.";
817 411
818 412 // Try to parse the response if it's JSON
819 413 try {
820 414 const responseJson = JSON.parse(xhr.responseText);
415 + //console.log("Parsed error response:", responseJson);
821 416
822 417 if (responseJson.data && responseJson.data.error_message) {
823 418 errorMessage = responseJson.data.error_message;
824 419 } else if (responseJson.message) {
@@ -838,22 +433,20 @@
838 433 errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 434 }
840 435 }
841 436
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
437 + replaceLastMessage("bot", errorMessage);
843 438 }
844 439 });
845 440 }
846 441
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 -
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 -
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
442 +function callMxChatStream(message, callback) {
443 + //console.log("Using streaming for message:", message);
444 +
445 + const currentModel = mxchatChat.model || 'gpt-4o';
854 446 if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
447 + //console.log("Streaming not supported, falling back to regular call");
448 + callMxChat(message, callback);
856 449 return;
857 450 }
858 451
859 452 // Get page context if contextual awareness is enabled
@@ -858,32 +451,14 @@
858 451
859 452 // Get page context if contextual awareness is enabled
860 453 const pageContext = getPageContext();
861 454
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
864 -
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 455 const formData = new FormData();
876 456 formData.append('action', 'mxchat_stream_chat');
877 457 formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
458 + formData.append('session_id', getChatSession());
879 459 formData.append('nonce', mxchatChat.nonce);
880 - formData.append('current_page_url', window.location.href);
881 - formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
460 +
886 461 // Add page context if available
887 462 if (pageContext) {
888 463 formData.append('page_context', JSON.stringify(pageContext));
889 464 }
@@ -900,9 +475,8 @@
900 475 }
901 476
902 477 let accumulatedContent = '';
903 478 let testingDataReceived = false;
904 - let streamingStarted = false;
905 479
906 480 fetch(mxchatChat.ajax_url, {
907 481 method: 'POST',
908 482 body: formData,
@@ -908,40 +482,67 @@
908 482 body: formData,
909 483 credentials: 'same-origin'
910 484 })
911 485 .then(response => {
912 - // Store the response for potential fallback handling
913 - const responseClone = response.clone();
914 -
486 + //console.log("Streaming response received:", response);
487 +
915 488 if (!response.ok) {
916 - // Try to get error details from response
917 - return responseClone.json().then(errorData => {
918 - throw { isServerError: true, data: errorData };
919 - }).catch(() => {
920 - throw new Error('Network response was not ok');
921 - });
489 + throw new Error('Network response was not ok');
922 490 }
923 491
924 - // Check if response is JSON instead of streaming
925 - const contentType = response.headers.get('content-type');
926 - if (contentType && contentType.includes('application/json')) {
927 - return responseClone.json().then(data => {
928 - // IMMEDIATE CHAT MODE UPDATE for JSON response
929 - if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
931 - }
492 + // Check if response is JSON instead of streaming
493 + const contentType = response.headers.get('content-type');
494 + if (contentType && contentType.includes('application/json')) {
495 + //console.log("Received JSON response instead of stream, handling as regular response");
496 + return response.json().then(data => {
932 497
933 - // Check for testing panel
934 - if (window.mxchatTestPanelInstance && data.testing_data) {
935 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 - }
498 + // FIXED: Always check for testing panel, not just in testing mode
499 + if (window.mxchatTestPanelInstance && data.testing_data) {
500 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
501 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
502 + }
503 +
504 + // Handle as regular JSON response
505 + $('.bot-message.temporary-message').remove();
506 +
507 + // Handle different response formats (including intent responses)
508 + if (data.text || data.html || data.message) {
509 +
510 + // ADD RESPONSE HOOKS HERE - FOR STREAMING JSON RESPONSES
511 + if (data.text && typeof customMxChatFilter === 'function') {
512 + data.text = customMxChatFilter(data.text, "response");
513 + }
514 + if (data.message && typeof customMxChatFilter === 'function') {
515 + data.message = customMxChatFilter(data.message, "response");
516 + }
517 +
518 + if (data.text && data.html) {
519 + replaceLastMessage("bot", data.text, data.html);
520 + } else if (data.text) {
521 + replaceLastMessage("bot", data.text);
522 + } else if (data.html) {
523 + replaceLastMessage("bot", "", data.html);
524 + } else if (data.message) {
525 + replaceLastMessage("bot", data.message);
526 + }
527 + }
528 +
529 + // Handle other response properties
530 + if (data.chat_mode) {
531 + updateChatModeIndicator(data.chat_mode);
532 + }
533 +
534 + if (data.data && data.data.filename) {
535 + showActivePdf(data.data.filename);
536 + activePdfFile = data.data.filename;
537 + }
538 +
539 + if (callback) {
540 + callback(data.text || data.message || '');
541 + }
542 + });
543 + }
937 544
938 - // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
940 - return Promise.resolve(); // Prevent further processing
941 - });
942 - }
943 -
944 545 // Continue with streaming processing
945 546 const reader = response.body.getReader();
946 547 const decoder = new TextDecoder();
947 548 let buffer = '';
@@ -948,44 +549,9 @@
948 549
949 550 function processStream() {
950 551 reader.read().then(({ done, value }) => {
951 552 if (done) {
952 - // If streaming completed but no content was received, try to get response as fallback
953 - if (!streamingStarted || !accumulatedContent) {
954 - // Try to read the response as JSON
955 - responseClone.text().then(text => {
956 - try {
957 - const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
960 - } else {
961 - // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
964 - }
965 - } catch (e) {
966 - // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
969 - }
970 - }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
973 - });
974 - return;
975 - }
976 -
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
979 -
980 - // Scroll the user's last message to the top now that the
981 - // bot's full reply has rendered (gives max reading room).
982 - var $chatBoxDone = getElement(botId, 'chat-box');
983 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
984 - if ($lastUserMsgDone.length) {
985 - scrollElementToTop($lastUserMsgDone, botId);
986 - }
987 -
553 + //console.log("Streaming completed, final content:", accumulatedContent);
988 554 if (callback) {
989 555 callback(accumulatedContent);
990 556 }
991 557 return;
@@ -999,25 +565,9 @@
999 565 if (line.startsWith('data: ')) {
1000 566 const data = line.substring(6);
1001 567
1002 568 if (data === '[DONE]') {
1003 - if (!accumulatedContent) {
1004 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1005 - callMxChat(message, callback, botId);
1006 - return;
1007 - }
1008 -
1009 - // Re-enable chat input after streaming completes
1010 - enableChatInput(botId);
1011 -
1012 - // Scroll the user's last message to the top now
1013 - // that the bot's full reply has rendered.
1014 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1015 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1016 - if ($lastUserMsgStreamDone.length) {
1017 - scrollElementToTop($lastUserMsgStreamDone, botId);
1018 - }
1019 -
569 + //console.log("Received [DONE] signal");
1020 570 if (callback) {
1021 571 callback(accumulatedContent);
1022 572 }
1023 573 return;
@@ -1024,16 +574,12 @@
1024 574 }
1025 575
1026 576 try {
1027 577 const json = JSON.parse(data);
1028 -
1029 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1030 - if (json.chat_mode) {
1031 - updateChatModeIndicator(json.chat_mode, botId);
1032 - }
1033 -
1034 - // Handle testing data
578 +
579 + // FIXED: Always check for testing panel and handle testing data properly
1035 580 if (json.testing_data && !testingDataReceived) {
581 + //console.log('Testing data received in stream:', json.testing_data);
1036 582 if (window.mxchatTestPanelInstance) {
1037 583 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1038 584 testingDataReceived = true;
1039 585 }
@@ -1039,1166 +585,359 @@
1039 585 }
1040 586 }
1041 587 // Handle content streaming
1042 588 else if (json.content) {
1043 - streamingStarted = true;
1044 589 accumulatedContent += json.content;
1045 - updateStreamingMessage(accumulatedContent, botId);
1046 - }
1047 - // Handle complete response in stream (fallback response)
1048 - else if (json.text || json.message || json.html) {
1049 - handleNonStreamResponse(json, callback, botId);
1050 - return;
1051 - }
590 + updateStreamingMessage(accumulatedContent);
591 + }
1052 592 // Handle errors
1053 593 else if (json.error) {
1054 -
1055 - // Get error message from various possible fields
1056 - let errorMessage = json.error_message || json.message || json.text ||
1057 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1058 -
1059 - // Re-enable chat input on error
1060 - enableChatInput(botId);
1061 -
1062 - // Display the error directly in the chat
1063 - replaceLastMessage("bot", errorMessage, '', [], botId);
1064 -
1065 - if (callback) {
1066 - callback(errorMessage);
1067 - }
594 + //console.error("Streaming error:", json.error);
595 + replaceLastMessage("bot", "Error: " + json.error);
1068 596 return;
1069 597 }
1070 598 } catch (e) {
1071 - // SSE data parsing error - silently continue
599 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1072 600 }
1073 601 }
1074 602 }
1075 603
1076 604 processStream();
1077 - }).catch(streamError => {
1078 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1079 - callMxChat(message, callback, botId);
1080 605 });
1081 606 }
1082 607
1083 608 processStream();
1084 609 })
1085 - .catch(error => {
1086 - // Check if we have server error data with chat mode
1087 - if (error && error.isServerError && error.data) {
1088 - // Check for chat mode in error data
1089 - if (error.data.chat_mode) {
1090 - updateChatModeIndicator(error.data.chat_mode, botId);
1091 - }
1092 -
1093 - handleNonStreamResponse(error.data, callback, botId);
1094 - } else {
1095 - // Only fall back to regular call if we don't have any response data
1096 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1097 - callMxChat(message, callback, botId);
1098 - }
1099 - });
610 + .catch(error => {
611 + //console.error('Streaming error:', error);
612 + callMxChat(message, callback);
613 + });
1100 614 }
1101 615
1102 -// Helper function to handle non-streaming responses
1103 -function handleNonStreamResponse(data, callback, botId) {
1104 - botId = botId || 'default';
1105 -
1106 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1107 - if (data.chat_mode) {
1108 - updateChatModeIndicator(data.chat_mode, botId);
1109 - }
1110 -
1111 - // Also check in data property if response is wrapped
1112 - if (data.data && data.data.chat_mode) {
1113 - updateChatModeIndicator(data.data.chat_mode, botId);
1114 - }
1115 -
1116 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1117 - // This prevents a visual gap between thinking dots disappearing and content appearing
1118 -
1119 - // SECURITY FIX: Check for errors FIRST
1120 - if (data.success === false || (data.data && data.data.error_message)) {
1121 - let errorMessage = "";
1122 - let errorCode = "";
1123 -
1124 - // Check various possible error locations
1125 - if (data.data && data.data.error_message) {
1126 - errorMessage = data.data.error_message;
1127 - errorCode = data.data.error_code || "";
1128 - } else if (data.error_message) {
1129 - errorMessage = data.error_message;
1130 - errorCode = data.error_code || "";
1131 - } else if (data.message) {
1132 - errorMessage = data.message;
1133 - } else if (typeof data.data === 'string') {
1134 - errorMessage = data.data;
1135 - } else {
1136 - errorMessage = "An error occurred. Please try again or contact support.";
1137 - }
1138 -
1139 - // Handle session reset action (IP changed, session expired, etc.)
1140 - // Silent reset — keep chat UI intact, just get a new session and retry
1141 - if (data.data && data.data.action === 'reset_session') {
1142 - MxChatInstances.silentResetSession(botId);
1143 - // Re-send the original message with the new session (user message is already displayed)
1144 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1145 - if (originalMessage) {
1146 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1147 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1148 - if (shouldUseStreaming(currentModel)) {
1149 - callMxChatStream(originalMessage, callback, botId);
1150 - } else {
1151 - callMxChat(originalMessage, callback, botId);
1152 - }
1153 - }
1154 - return;
1155 - }
1156 -
1157 - // Format user-friendly error message
1158 - let displayMessage = errorMessage;
1159 - if (mxchatChat.is_admin) {
1160 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1161 - }
1162 -
1163 - replaceLastMessage("bot", displayMessage, '', [], botId);
1164 -
1165 - if (callback) {
1166 - callback('');
1167 - }
1168 - return; // Exit early for errors
1169 - }
1170 -
1171 - // Check for live agent response
1172 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1173 - removeThinkingDots(botId);
1174 - // Also remove any leftover bot-message that lost its temporary-message class
1175 - var $chatBox = getElement(botId, 'chat-box');
1176 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1177 - updateChatModeIndicator('agent', botId);
1178 - enableChatInput(botId);
1179 - if (callback) {
1180 - callback('');
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Handle different response formats
1186 - if (data.text || data.html || data.message) {
1187 -
1188 - // Apply response hooks
1189 - if (data.text && typeof customMxChatFilter === 'function') {
1190 - data.text = customMxChatFilter(data.text, "response");
1191 - }
1192 - if (data.message && typeof customMxChatFilter === 'function') {
1193 - data.message = customMxChatFilter(data.message, "response");
1194 - }
1195 -
1196 - // Display the response
1197 - if (data.text && data.html) {
1198 - replaceLastMessage("bot", data.text, data.html, [], botId);
1199 - } else if (data.text) {
1200 - replaceLastMessage("bot", data.text, '', [], botId);
1201 - } else if (data.html) {
1202 - replaceLastMessage("bot", "", data.html, [], botId);
1203 - } else if (data.message) {
1204 - replaceLastMessage("bot", data.message, '', [], botId);
1205 - }
1206 - }
1207 -
1208 - // Handle other response properties
1209 - if (data.data && data.data.filename) {
1210 - showActivePdf(data.data.filename, botId);
1211 - var instance = MxChatInstances.get(botId);
1212 - instance.activePdfFile = data.data.filename;
1213 - }
1214 -
1215 - if (data.redirect_url) {
1216 - setTimeout(() => {
1217 - window.location.href = data.redirect_url;
1218 - }, 1500);
1219 - }
1220 -
1221 - // Ensure chat input is re-enabled (safety net for edge cases)
1222 - enableChatInput(botId);
1223 -
1224 - if (callback) {
1225 - callback(data.text || data.message || '');
1226 - }
1227 -}
1228 -
1229 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1230 -function updateChatModeIndicator(mode, botId) {
1231 - botId = botId || 'default';
1232 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1233 - if (indicator) {
1234 - const oldText = indicator.textContent;
1235 -
1236 - if (mode === 'agent') {
1237 - indicator.textContent = 'Live Agent';
1238 - startPolling(botId);
1239 - } else {
1240 - // Everything else is AI mode
1241 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1242 - indicator.textContent = customAiText;
1243 - stopPolling(botId);
1244 - }
1245 -
1246 - // Force immediate DOM update and reflow
1247 - if (oldText !== indicator.textContent) {
1248 - // Force a reflow to ensure the change is visible immediately
1249 - indicator.style.display = 'none';
1250 - indicator.offsetHeight; // Trigger reflow
1251 - indicator.style.display = '';
1252 -
1253 - // Double-check after a brief moment to ensure the change stuck
1254 - setTimeout(() => {
1255 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1256 - indicator.textContent = 'Live Agent';
1257 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1258 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1259 - indicator.textContent = customAiText;
1260 - }
1261 - }, 50);
1262 - }
1263 - }
1264 -}
1265 -
1266 616 // Function to update message during streaming
1267 -function updateStreamingMessage(content, botId) {
1268 - botId = botId || 'default';
1269 -
617 +function updateStreamingMessage(content) {
1270 618 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1271 619 if (typeof customMxChatFilter === 'function') {
1272 620 content = customMxChatFilter(content, "response");
1273 621 }
622 +
623 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1274 624
1275 - const formattedContent = linkify(content);
625 + // Find the temporary message
626 + const tempMessage = $('.bot-message.temporary-message').last();
1276 627
1277 - // Find the temporary message in this bot's chat box
1278 - var $chatBox = getElement(botId, 'chat-box');
1279 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1280 -
1281 628 if (tempMessage.length) {
1282 629 // Update existing message
1283 630 tempMessage.html(formattedContent);
1284 631 } else {
1285 632 // Create new temporary message if it doesn't exist
1286 - appendMessage("bot", content, '', [], true, botId);
633 + appendMessage("bot", content, '', [], true);
1287 634 }
1288 635 }
1289 636
637 +// UPGRADE: Function to check if streaming is supported for the current model
1290 638 function isStreamingSupported(model) {
1291 639 if (!model) return false;
1292 640
641 + //console.log("Checking streaming support for model:", model); // Debug log
642 +
643 + // Get the model prefix
1293 644 const modelPrefix = model.split('-')[0].toLowerCase();
645 +
646 + //console.log("Model prefix:", modelPrefix); // Debug log
1294 647
1295 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1296 - const isSupported = modelPrefix === 'gpt' ||
1297 - modelPrefix === 'o1' ||
1298 - modelPrefix === 'claude' ||
1299 - modelPrefix === 'grok' ||
1300 - modelPrefix === 'deepseek' ||
1301 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
648 + // Support streaming for OpenAI, Claude, and Grok models
649 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok';
1302 650
651 + //console.log("Streaming supported:", isSupported); // Debug log
652 +
1303 653 return isSupported;
1304 654 }
1305 655
1306 -// Update the event handlers to use the correct function names (using event delegation)
1307 -// Use class-based selectors for multi-instance support
1308 -$(document).on('click', '.send-button', function() {
1309 - var botId = getBotIdFromElement(this);
1310 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1311 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1312 - disableChatInput(botId);
1313 - }
1314 - sendMessage(botId);
656 +// Update the event handlers to use the correct function names
657 +$('#send-button').off('click').on('click', function() {
658 + sendMessage(); // Use the updated sendMessage function
1315 659 });
1316 660
1317 -// Override enter key handler (using event delegation)
1318 -$(document).on('keypress', '.chat-input', function(e) {
661 +// Override enter key handler
662 +$('#chat-input').off('keypress').on('keypress', function(e) {
1319 663 if (e.which == 13 && !e.shiftKey) {
1320 664 e.preventDefault();
1321 - var botId = getBotIdFromElement(this);
1322 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1323 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1324 - disableChatInput(botId);
1325 - }
1326 - sendMessage(botId);
665 + sendMessage(); // Use the updated sendMessage function
1327 666 }
1328 667 });
1329 668
1330 669
1331 -// Tags the chat-box transcript so the print stylesheet can target it,
1332 -// and lazily initializes the header overflow menu for this bot if the
1333 -// markup is present but not yet wired (covers dynamically-rendered widgets).
1334 -// Idempotent; safe to call on every appended message.
1335 -function mxchatEnsurePrintRoot(botId) {
1336 - var $chatBox = getElement(botId, 'chat-box');
1337 - if (!$chatBox || !$chatBox.length) return;
1338 - $chatBox.addClass('mxchat-conversation-print-root');
1339 - if (!$chatBox.attr('data-print-title')) {
1340 - var nowStr = new Date().toLocaleString();
1341 - var headerTitle = ((typeof mxchatChat !== 'undefined' && mxchatChat.print_header_title) || 'Chat transcript') + ' — ' + nowStr;
1342 - $chatBox.attr('data-print-title', headerTitle);
1343 - }
1344 - if (typeof mxchatInitHeaderMenu === 'function') {
1345 - mxchatInitHeaderMenu(botId);
1346 - }
1347 -}
1348 -
1349 -// Builds the list of overflow-menu items for a given bot.
1350 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1351 -function mxchatGetHeaderMenuItems(botId) {
1352 - var items = [];
1353 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1354 -
1355 - // The `print_button_*` keys still gate this item for back-compat with
1356 - // existing user options. The action is now a transcript download, not print.
1357 - if (settings.print_button_enabled === 'on') {
1358 - items.push({
1359 - id: 'download-transcript',
1360 - label: settings.print_button_label || 'Download Transcript',
1361 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1362 - action: function() {
1363 - mxchatDownloadTranscript(botId);
670 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
671 + try {
672 + // Determine styles based on sender type
673 + let messageClass, bgColor, fontColor;
674 +
675 + if (sender === "user") {
676 + messageClass = "user-message";
677 + bgColor = userMessageBgColor;
678 + fontColor = userMessageFontColor;
679 + // Only sanitize user input
680 + messageText = sanitizeUserInput(messageText);
681 + } else if (sender === "agent") {
682 + messageClass = "agent-message";
683 + bgColor = liveAgentMessageBgColor;
684 + fontColor = liveAgentMessageFontColor;
685 + } else {
686 + messageClass = "bot-message";
687 + bgColor = botMessageBgColor;
688 + fontColor = botMessageFontColor;
1364 689 }
1365 - });
690 +
691 + const messageDiv = $('<div>')
692 + .addClass(messageClass)
693 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
694 + .css({
695 + 'background': bgColor,
696 + 'color': fontColor,
697 + 'margin-bottom': '1em'
698 + });
699 +
700 + // Process the message content based on sender
701 + let fullMessage;
702 + if (sender === "user") {
703 + // For user messages, apply linkify after sanitization
704 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
705 + } else {
706 + // For bot/agent messages, preserve HTML
707 + fullMessage = messageText;
708 + }
709 +
710 + // Add images if provided
711 + if (images && images.length > 0) {
712 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
713 + images.forEach(img => {
714 + // Ensure image URLs and titles are properly escaped
715 + const safeTitle = sanitizeUserInput(img.title);
716 + const safeUrl = encodeURI(img.image_url);
717 + const safeThumbnail = encodeURI(img.thumbnail_url);
718 +
719 + fullMessage += `
720 + <div style="margin-bottom: 10px;">
721 + <strong>${safeTitle}</strong><br>
722 + <a href="${safeUrl}" target="_blank">
723 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
724 + </a>
725 + </div>`;
726 + });
727 + fullMessage += '</div>';
728 + }
729 +
730 + // Append HTML content if provided
731 + if (messageHtml && sender !== "user") {
732 + fullMessage += '<br><br>' + messageHtml;
733 + }
734 +
735 + messageDiv.html(fullMessage);
736 +
737 + if (isTemporary) {
738 + messageDiv.addClass('temporary-message');
739 + }
740 +
741 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
742 + if (sender === "bot") {
743 + const lastUserMessage = $('#chat-box').find('.user-message').last();
744 + if (lastUserMessage.length) {
745 + scrollElementToTop(lastUserMessage);
746 + }
747 + }
748 + });
749 +
750 + if (messageText.id) {
751 + lastSeenMessageId = messageText.id;
752 + hideNotification();
753 + }
754 + } catch (error) {
755 + //console.error("Error rendering message:", error);
756 + }
1366 757 }
1367 -
1368 - return items;
1369 -}
1370 -
1371 -// Builds a clean markdown transcript of the current conversation and triggers
1372 -// a file download. Used by the "Download Transcript" menu item.
1373 -function mxchatDownloadTranscript(botId) {
1374 - var $chatBox = getElement(botId, 'chat-box');
1375 - if (!$chatBox || !$chatBox.length) return;
1376 -
1377 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1378 - var headerTitle = settings.print_header_title || 'Chat transcript';
1379 - var now = new Date();
1380 - var stamp = now.toLocaleString();
1381 -
1382 - var lines = [];
1383 - lines.push('# ' + headerTitle);
1384 - lines.push('');
1385 - lines.push('Exported: ' + stamp);
1386 - lines.push('');
1387 - lines.push('---');
1388 - lines.push('');
1389 -
1390 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1391 - var $msg = $(this);
1392 - // Skip thinking placeholders and any in-flight temporary messages.
1393 - if ($msg.find('.thinking-dots').length) return;
1394 - if ($msg.hasClass('temporary-message')) return;
1395 -
1396 - var sender;
1397 - if ($msg.hasClass('user-message')) sender = 'User';
1398 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1399 - else sender = 'AI Agent';
1400 -
1401 - // Strip interactive UI from the cloned message so we get the conversation text.
1402 - var $clone = $msg.clone();
1403 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1404 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1405 - if (!text) return;
1406 -
1407 - lines.push('**' + sender + '**');
1408 - lines.push('');
1409 - lines.push(text);
1410 - lines.push('');
1411 - });
1412 -
1413 - var content = lines.join('\n');
1414 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1415 - var fname = 'mxchat-transcript-' + iso + '.md';
1416 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1417 - var url = URL.createObjectURL(blob);
1418 - var a = document.createElement('a');
1419 - a.href = url;
1420 - a.download = fname;
1421 - a.style.display = 'none';
1422 - document.body.appendChild(a);
1423 - a.click();
1424 - setTimeout(function() {
1425 - if (a.parentNode) a.parentNode.removeChild(a);
1426 - URL.revokeObjectURL(url);
1427 - }, 100);
1428 -}
1429 -
1430 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1431 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1432 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1433 -function mxchatSyncMenuColors(botId, $wrap) {
1434 - if (!$wrap || !$wrap.length) return;
1435 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1436 - if (!$bot.length) return;
1437 - var cs = window.getComputedStyle($bot[0]);
1438 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1439 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1440 - }
1441 - // Bot text color usually lives on a child div, not .bot-message itself.
1442 - var $textChild = $bot.find('[style*="color"]').first();
1443 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1444 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1445 -}
1446 -
1447 -// One-time per-widget init: renders menu items, wires open/close,
1448 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1449 -function mxchatInitHeaderMenu(botId) {
1450 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1451 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1452 -
1453 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1454 - var $menu = $wrap.find('.mxchat-header-menu');
1455 - var items = mxchatGetHeaderMenuItems(botId);
1456 -
1457 - // Initial color sync — covers normal page load.
1458 - mxchatSyncMenuColors(botId, $wrap);
1459 -
1460 - if (!items.length) {
1461 - $trigger.hide();
1462 - $menu.hide();
1463 - $wrap.data('mxchatMenuReady', true);
1464 - return;
1465 - }
1466 -
1467 - // Build the menu items.
1468 - $menu.empty();
1469 - items.forEach(function(item, idx) {
1470 - var $btn = $('<button>', {
1471 - type: 'button',
1472 - 'class': 'mxchat-menu-item',
1473 - 'role': 'menuitem',
1474 - 'tabindex': '-1',
1475 - 'data-menu-id': item.id,
1476 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1477 - '<span class="mxchat-menu-item-label"></span>'
1478 - });
1479 - $btn.find('.mxchat-menu-item-label').text(item.label);
1480 - $btn.on('click', function(e) {
1481 - e.preventDefault();
1482 - e.stopPropagation();
1483 - closeMenu();
1484 - try { item.action(); } catch (err) { /* no-op */ }
1485 - });
1486 - $menu.append($btn);
1487 - });
1488 -
1489 - function openMenu() {
1490 - // Re-sync each open in case the active theme changed since init.
1491 - mxchatSyncMenuColors(botId, $wrap);
1492 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1493 - $trigger.attr('aria-expanded', 'true');
1494 - // Focus the first item for keyboard users
1495 - setTimeout(function() {
1496 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1497 - }, 0);
1498 - }
1499 - function closeMenu(returnFocus) {
1500 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1501 - $trigger.attr('aria-expanded', 'false');
1502 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1503 - if (returnFocus) $trigger.trigger('focus');
1504 - }
1505 -
1506 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1507 - // click-to-collapse handler does not fire.
1508 - $trigger.on('click', function(e) {
1509 - e.preventDefault();
1510 - e.stopPropagation();
1511 - if ($menu.hasClass('is-open')) closeMenu();
1512 - else openMenu();
1513 - });
1514 -
1515 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1516 - $menu.on('click', function(e) {
1517 - e.stopPropagation();
1518 - });
1519 -
1520 - // Outside click closes the menu.
1521 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1522 - if (!$menu.hasClass('is-open')) return;
1523 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1524 - closeMenu();
1525 - });
1526 -
1527 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1528 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1529 - var $items = $menu.find('.mxchat-menu-item');
1530 - var idx = $items.index(this);
1531 - if (e.key === 'Escape') {
1532 - e.preventDefault();
1533 - closeMenu(true);
1534 - } else if (e.key === 'ArrowDown') {
1535 - e.preventDefault();
1536 - var $next = $items.eq((idx + 1) % $items.length);
1537 - $items.attr('tabindex', '-1');
1538 - $next.attr('tabindex', '0').trigger('focus');
1539 - } else if (e.key === 'ArrowUp') {
1540 - e.preventDefault();
1541 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1542 - $items.attr('tabindex', '-1');
1543 - $prev.attr('tabindex', '0').trigger('focus');
1544 - } else if (e.key === 'Enter' || e.key === ' ') {
1545 - e.preventDefault();
1546 - $(this).trigger('click');
1547 - }
1548 - });
1549 - $trigger.on('keydown', function(e) {
1550 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1551 - e.preventDefault();
1552 - closeMenu(true);
1553 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1554 - e.preventDefault();
1555 - openMenu();
1556 - }
1557 - });
1558 -
1559 - $wrap.data('mxchatMenuReady', true);
1560 -}
1561 -
1562 -// Initialize header menus for every rendered widget on DOM ready.
1563 -$(function() {
1564 - $('.mxchat-header-menu-wrap').each(function() {
1565 - var botId = $(this).data('bot-id');
1566 - if (botId) mxchatInitHeaderMenu(botId);
1567 - });
1568 -});
1569 -
1570 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1571 - try {
1572 - // Determine styles based on sender type
1573 - let messageClass, bgColor, fontColor;
1574 -
758 +
759 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
760 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
761 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
762 +
763 + // Determine styles
764 + let bgColor, fontColor;
1575 765 if (sender === "user") {
1576 - messageClass = "user-message";
1577 766 bgColor = userMessageBgColor;
1578 767 fontColor = userMessageFontColor;
1579 - // Only sanitize user input
1580 - messageText = sanitizeUserInput(messageText);
1581 768 } else if (sender === "agent") {
1582 - messageClass = "agent-message";
1583 769 bgColor = liveAgentMessageBgColor;
1584 770 fontColor = liveAgentMessageFontColor;
1585 771 } else {
1586 - messageClass = "bot-message";
1587 772 bgColor = botMessageBgColor;
1588 773 fontColor = botMessageFontColor;
1589 774 }
1590 -
1591 - const messageDiv = $('<div>')
1592 - .addClass(messageClass)
1593 - .attr('dir', 'auto');
1594 -
1595 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1596 - var skipColors = shouldSkipInlineColors(botId);
1597 - if (skipColors) {
1598 - messageDiv.css({
1599 - 'margin-bottom': '1em'
1600 - });
1601 - } else {
1602 - messageDiv.css({
1603 - 'background': bgColor,
1604 - 'color': fontColor,
1605 - 'margin-bottom': '1em'
1606 - });
775 +
776 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
777 + if (responseHtml) {
778 + fullMessage += '<br><br>' + responseHtml;
1607 779 }
1608 -
1609 - // Process the message content - always run linkify to convert markdown
1610 - // links and format text. linkify() handles existing HTML safely via
1611 - // negative lookaheads that skip URLs already inside <a> tags.
1612 - let fullMessage = linkify(messageText);
1613 -
1614 - // Add images if provided
1615 - if (images && images.length > 0) {
1616 - fullMessage += '<div class="image-gallery" dir="auto">';
780 +
781 + if (images.length > 0) {
782 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
1617 783 images.forEach(img => {
1618 - const safeTitle = sanitizeUserInput(img.title);
1619 - const safeUrl = encodeURI(img.image_url);
1620 - const safeThumbnail = encodeURI(img.thumbnail_url);
1621 -
1622 784 fullMessage += `
1623 785 <div style="margin-bottom: 10px;">
1624 - <strong>${safeTitle}</strong><br>
1625 - <a href="${safeUrl}" target="_blank">
1626 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
786 + <strong>${img.title}</strong><br>
787 + <a href="${img.image_url}" target="_blank">
788 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1627 789 </a>
1628 790 </div>`;
1629 791 });
1630 792 fullMessage += '</div>';
1631 793 }
1632 -
1633 - // Append HTML content if provided
1634 - if (messageHtml && sender !== "user") {
1635 - // Only add line breaks if there's actual text content before the HTML
1636 - if (fullMessage && fullMessage.trim()) {
1637 - fullMessage += '<br><br>' + messageHtml;
1638 - } else {
1639 - fullMessage = messageHtml;
1640 - }
1641 - }
1642 -
1643 - messageDiv.html(fullMessage);
1644 -
1645 - if (isTemporary) {
1646 - messageDiv.addClass('temporary-message');
1647 - }
1648 -
1649 - // Append to the correct chatbot instance's chat-box
1650 - var $chatBox = getElement(botId, 'chat-box');
1651 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1652 - // FIXED: Use event delegation for link tracking
1653 - if (sender === "bot" || sender === "agent") {
1654 - attachLinkTracking(messageDiv, messageText, botId);
1655 - }
1656 -
1657 - if (sender === "bot") {
1658 - const lastUserMessage = $chatBox.find('.user-message').last();
1659 - if (lastUserMessage.length) {
1660 - scrollElementToTop(lastUserMessage, botId);
1661 - }
1662 - }
1663 -
1664 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1665 - mxchatEnsurePrintRoot(botId);
1666 - }
1667 - });
1668 -
1669 - if (messageText.id) {
1670 - var instance = MxChatInstances.get(botId);
1671 - instance.lastSeenMessageId = messageText.id;
1672 - hideNotification(botId);
1673 - }
1674 - } catch (error) {
1675 - // Error rendering message - silently continue
1676 - }
1677 -}
1678 -
1679 -// Helper function to attach link tracking with proper event handling
1680 -function attachLinkTracking(messageDiv, messageText, botId) {
1681 - botId = botId || 'default';
1682 - // Use a slight delay to ensure DOM is ready
1683 - setTimeout(function() {
1684 - const links = messageDiv.find('a[href]').not('[data-tracked]');
1685 -
1686 - links.each(function() {
1687 - const $link = $(this);
1688 - const originalHref = $link.attr('href');
1689 -
1690 - // Mark as tracked to avoid duplicate handlers
1691 - $link.attr('data-tracked', 'true');
1692 -
1693 - // Only track external URLs
1694 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1695 - // Remove any existing click handlers first
1696 - $link.off('click.tracking');
1697 -
1698 - // Add new click handler with namespace
1699 - $link.on('click.tracking', function(e) {
1700 - e.preventDefault();
1701 - e.stopPropagation();
1702 -
1703 - const messageContext = typeof messageText === 'string'
1704 - ? messageText.substring(0, 200)
1705 - : '';
1706 -
1707 - // Track the click
1708 - $.ajax({
1709 - url: mxchatChat.ajax_url,
1710 - type: 'POST',
1711 - data: {
1712 - action: 'mxchat_track_url_click',
1713 - session_id: getChatSession(botId),
1714 - url: originalHref,
1715 - message_context: messageContext,
1716 - nonce: mxchatChat.nonce
1717 - },
1718 - complete: function() {
1719 - // Always redirect, even if tracking fails
1720 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1721 - window.open(originalHref, '_blank');
1722 - } else {
1723 - window.location.href = originalHref;
794 +
795 + if (lastMessageDiv.length) {
796 + lastMessageDiv.fadeOut(200, function() {
797 + $(this)
798 + .html(fullMessage)
799 + .removeClass('bot-message user-message')
800 + .addClass(messageClass)
801 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
802 + .css({
803 + 'background-color': bgColor,
804 + 'color': fontColor,
805 + })
806 + .removeClass('temporary-message')
807 + .fadeIn(200, function() {
808 + if (sender === "bot" || sender === "agent") {
809 + const lastUserMessage = $('#chat-box').find('.user-message').last();
810 + if (lastUserMessage.length) {
811 + scrollElementToTop(lastUserMessage);
1724 812 }
813 + // Show notification if chat is hidden
814 + if ($('#floating-chatbot').hasClass('hidden')) {
815 + showNotification();
816 + }
1725 817 }
1726 818 });
1727 -
1728 - return false; // Extra insurance to prevent default
1729 - });
1730 - }
1731 - });
1732 - }, 100); // Small delay to ensure DOM is ready
1733 -}
1734 -
1735 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1736 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1737 - var $chatBox = getElement(botId, 'chat-box');
1738 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1739 -
1740 - // Determine styles
1741 - let bgColor, fontColor;
1742 - if (sender === "user") {
1743 - bgColor = userMessageBgColor;
1744 - fontColor = userMessageFontColor;
1745 - } else if (sender === "agent") {
1746 - bgColor = liveAgentMessageBgColor;
1747 - fontColor = liveAgentMessageFontColor;
1748 - } else {
1749 - bgColor = botMessageBgColor;
1750 - fontColor = botMessageFontColor;
1751 - }
1752 -
1753 - // Always run linkify to convert markdown links and format text.
1754 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1755 - // to avoid double-processing URLs that are already inside <a> tags).
1756 - var fullMessage = linkify(responseText);
1757 -
1758 - if (responseHtml) {
1759 - // Only add line breaks if there's actual text content before the HTML
1760 - if (fullMessage && fullMessage.trim()) {
1761 - fullMessage += '<br><br>' + responseHtml;
819 + });
1762 820 } else {
1763 - fullMessage = responseHtml;
821 + appendMessage(sender, responseText, responseHtml, images);
1764 822 }
1765 823 }
824 +
825 + function appendThinkingMessage() {
826 + // Remove any existing thinking dots first
827 + $('.thinking-dots').remove();
1766 828
1767 - if (images.length > 0) {
1768 - fullMessage += '<div class="image-gallery" dir="auto">';
1769 - images.forEach(img => {
1770 - fullMessage += `
1771 - <div style="margin-bottom: 10px;">
1772 - <strong>${img.title}</strong><br>
1773 - <a href="${img.image_url}" target="_blank">
1774 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1775 - </a>
1776 - </div>`;
1777 - });
1778 - fullMessage += '</div>';
1779 - }
1780 -
1781 - if (lastMessageDiv.length) {
1782 - // Replace content immediately to prevent visual gap between thinking dots and response
1783 - lastMessageDiv
1784 - .html(fullMessage)
1785 - .removeClass('bot-message user-message temporary-message')
1786 - .addClass(messageClass)
1787 - .attr('dir', 'auto');
1788 -
1789 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1790 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1791 - if (!skipColors) {
1792 - lastMessageDiv.css({
1793 - 'background-color': bgColor,
1794 - 'color': fontColor,
1795 - });
1796 - }
1797 -
1798 - // Handle link tracking and scroll
1799 - if (sender === "bot" || sender === "agent") {
1800 - attachLinkTracking(lastMessageDiv, responseText, botId);
1801 -
1802 - const lastUserMessage = $chatBox.find('.user-message').last();
1803 - if (lastUserMessage.length) {
1804 - scrollElementToTop(lastUserMessage, botId);
1805 - }
1806 - // Show notification if chat is hidden
1807 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1808 - if ($floatingChatbot.hasClass('hidden')) {
1809 - showNotification(botId);
1810 - }
1811 - }
1812 -
1813 - // Re-enable chat input after response is displayed
1814 - enableChatInput(botId);
1815 -
1816 - if (sender === "bot" || sender === "agent") {
1817 - mxchatEnsurePrintRoot(botId);
1818 - }
1819 - } else {
1820 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1821 - // Re-enable chat input after response is displayed
1822 - enableChatInput(botId);
1823 - }
1824 -}
1825 -
1826 -
1827 - function appendThinkingMessage(botId) {
1828 - botId = botId || 'default';
1829 -
1830 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1831 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1832 - if (indicator && indicator.textContent === 'Live Agent') {
1833 - return;
1834 - }
1835 -
1836 - var $chatBox = getElement(botId, 'chat-box');
1837 -
1838 - // Remove any existing thinking dots in this bot's chat first
1839 - $chatBox.find('.thinking-dots').remove();
1840 -
1841 - // Check if we should skip inline colors (AI theme is active)
1842 - var skipColors = shouldSkipInlineColors(botId);
1843 -
1844 829 // Retrieve the bot message font color and background color
1845 830 var botMessageFontColor = mxchatChat.bot_message_font_color;
1846 831 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1847 832
1848 - // Build thinking dots HTML - skip inline colors if AI theme is active
1849 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
833 +
1850 834 var thinkingHtml = '<div class="thinking-dots-container">' +
1851 835 '<div class="thinking-dots">' +
1852 - '<span class="dot"' + dotStyle + '></span>' +
1853 - '<span class="dot"' + dotStyle + '></span>' +
1854 - '<span class="dot"' + dotStyle + '></span>' +
836 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
837 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
838 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1855 839 '</div>' +
1856 840 '</div>';
1857 841
1858 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1859 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1860 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1861 - scrollToBottom(botId);
842 + // Append the thinking dots to the chat container (or within the temporary message div)
843 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
844 + scrollToBottom();
1862 845 }
846 +
847 + function removeThinkingDots() {
848 + $('.thinking-dots').closest('.temporary-message').remove();
849 + }
1863 850
1864 - function removeThinkingDots(botId) {
1865 - botId = botId || 'default';
1866 - var $chatBox = getElement(botId, 'chat-box');
1867 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1868 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1869 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1870 - }
1871 851
1872 852 // ====================================
1873 853 // TEXT FORMATTING & PROCESSING
1874 854 // ====================================
1875 855
856 +
1876 857 function linkify(inputText) {
1877 - if (!inputText) {
1878 - return '';
1879 - }
858 + if (!inputText) return '';
859 +
860 + // Process markdown headers
861 + let processedText = formatMarkdownHeaders(inputText);
862 +
863 + // Process markdown links
864 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
865 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
866 + const safeUrl = encodeURI(url);
867 + const safeText = sanitizeUserInput(text);
868 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
869 + });
1880 870
1881 - // Helper function to check if URL is already encoded
1882 - function isUrlEncoded(url) {
1883 - // Check for % followed by exactly 2 hex digits
1884 - return /%[0-9a-fA-F]{2}/.test(url);
1885 - }
871 + // Process phone numbers (tel:)
872 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
873 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
874 + const safePhone = encodeURI(phone);
875 + const safeText = sanitizeUserInput(text);
876 + return `<a href="${safePhone}">${safeText}</a>`;
877 + });
1886 878
1887 - // Helper function to safely encode URLs only if needed
1888 - function safeEncodeUrl(url) {
1889 - // If URL already contains encoded characters, return as-is
1890 - if (isUrlEncoded(url)) {
1891 - return url;
1892 - }
1893 - // Otherwise, encode it
1894 - return encodeURI(url);
1895 - }
1896 -
1897 - // Process markdown headers FIRST
1898 - let processedText = formatMarkdownHeaders(inputText);
1899 -
1900 - // Process text styling (bold, italic, strikethrough)
1901 - processedText = formatTextStyling(processedText);
1902 -
1903 - // Process code blocks BEFORE processing links
1904 - processedText = formatCodeBlocks(processedText);
1905 -
1906 - // Process markdown tables BEFORE converting newlines to paragraphs
1907 - processedText = formatMarkdownTables(processedText);
1908 -
1909 - // NOW convert to paragraphs
1910 - processedText = convertNewlinesToBreaks(processedText);
1911 -
1912 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1913 - // This prevents them from being processed as markdown links
1914 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1915 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1916 - // Clean the URL of any trailing punctuation
1917 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1918 - const safeUrl = safeEncodeUrl(cleanUrl);
1919 - // Return as a proper link without the brackets
1920 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1921 - });
1922 -
1923 - // Process markdown links: [text](url) and [](url)
1924 - // Uses balanced parenthesis matching to handle URLs containing parens
1925 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1926 - processedText = (function(input) {
1927 - var result = '';
1928 - var i = 0;
1929 - while (i < input.length) {
1930 - // Look for [ at current position
1931 - if (input[i] === '[') {
1932 - // Find closing ]
1933 - var closeBracket = input.indexOf(']', i + 1);
1934 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1935 - result += input[i];
1936 - i++;
1937 - continue;
1938 - }
1939 - var linkText = input.substring(i + 1, closeBracket);
1940 - // Check if URL starts with http
1941 - var urlStart = closeBracket + 2;
1942 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1943 - result += input[i];
1944 - i++;
1945 - continue;
1946 - }
1947 - // Find balanced closing paren
1948 - var depth = 1;
1949 - var j = urlStart;
1950 - while (j < input.length && depth > 0) {
1951 - if (input[j] === '(') depth++;
1952 - else if (input[j] === ')') depth--;
1953 - if (depth > 0) j++;
1954 - }
1955 - if (depth !== 0) {
1956 - result += input[i];
1957 - i++;
1958 - continue;
1959 - }
1960 - var url = input.substring(urlStart, j);
1961 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1962 - var encodedUrl = safeEncodeUrl(cleanUrl);
1963 - if (!linkText || !linkText.trim()) {
1964 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1965 - } else {
1966 - var safeText = sanitizeUserInput(linkText);
1967 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1968 - }
1969 - i = j + 1; // Skip past the closing )
1970 - } else {
1971 - result += input[i];
1972 - i++;
1973 - }
1974 - }
1975 - return result;
1976 - })(processedText);
1977 -
1978 - // Process phone numbers: [text](tel:number)
1979 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1980 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1981 - const safePhone = safeEncodeUrl(phone);
1982 - const safeText = sanitizeUserInput(text);
1983 - return `<a href="${safePhone}">${safeText}</a>`;
1984 - });
1985 -
1986 - // Process mailto links: [text](mailto:email)
1987 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1988 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1989 - const safeMailto = safeEncodeUrl(mailto);
1990 - const safeText = sanitizeUserInput(text);
1991 - return `<a href="${safeMailto}">${safeText}</a>`;
1992 - });
1993 -
1994 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1995 - // Updated pattern to be more careful about what it matches
1996 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1997 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1998 - // Extra check: make sure this isn't already linked
1999 - if (match.includes('href=') || match.includes('</a>')) {
2000 - return match;
2001 - }
879 + // Process standalone URLs
880 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
881 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
882 + const safeUrl = encodeURI(url);
883 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
884 + });
2002 885
2003 - // Clean trailing punctuation
2004 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2005 - const safeUrl = safeEncodeUrl(cleanUrl);
2006 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2007 - });
2008 -
2009 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2010 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2011 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2012 - // Extra check: make sure this isn't already linked
2013 - if (match.includes('href=') || match.includes('</a>')) {
2014 - return match;
2015 - }
886 + // Process www. URLs
887 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
888 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
889 + const safeUrl = encodeURI(`http://${url}`);
890 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
891 + });
2016 892
2017 - // Clean trailing punctuation
2018 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2019 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2020 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2021 - });
893 + // Add this after your phone pattern
894 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
895 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
896 + const safeMailto = encodeURI(mailto);
897 + const safeText = sanitizeUserInput(text);
898 + return `<a href="${safeMailto}">${safeText}</a>`;
899 + });
2022 900
2023 - return processedText;
2024 -}
901 + return processedText;
902 + }
2025 903
2026 904 function formatMarkdownHeaders(text) {
2027 905 // Handle h1 to h6 headers
2028 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
906 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2029 907 const level = hashes.length;
2030 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
908 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2031 909 });
2032 910 }
2033 911
2034 -function formatTextStyling(text) {
2035 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2036 - const protectedSegments = [];
2037 - let protectedText = text;
2038 -
2039 - // Step 1a: Protect HTML href="..." attributes
2040 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2041 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2042 - protectedSegments.push(match);
2043 - return placeholder;
2044 - });
2045 -
2046 - // Step 1b: Protect Markdown links [text](url)
2047 - // This is crucial - we need to protect the URLs in markdown format
2048 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2049 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2050 - protectedSegments.push(match);
2051 - return placeholder;
2052 - });
2053 -
2054 - // Step 1c: Also protect bare URLs that might exist
2055 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2056 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2057 - protectedSegments.push(match);
2058 - return placeholder;
2059 - });
2060 -
2061 - // Step 2: Now apply text styling to the protected text
2062 - // Handle bold text (**text**)
2063 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2064 -
2065 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2066 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2067 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2068 -
2069 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2070 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2071 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2072 -
2073 - // Handle strikethrough (~~text~~)
2074 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2075 -
2076 - // Step 3: Restore all protected segments
2077 - protectedSegments.forEach((original, index) => {
2078 - const placeholder = `__PROTECTED_${index}__`;
2079 - protectedText = protectedText.replace(placeholder, original);
2080 - });
2081 -
2082 - return protectedText;
2083 -}
2084 912 function formatBoldText(text) {
2085 - // This function is kept for compatibility but now uses formatTextStyling
2086 - return formatTextStyling(text);
913 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2087 914 }
2088 915
2089 -function convertNewlinesToBreaks(text) {
2090 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2091 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
916 + function convertNewlinesToBreaks(text) {
917 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
918 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
919 +
920 + // Wrap each paragraph in <p> tags
921 + return paragraphs
922 + .map(para => `<p>${para.trim()}</p>`)
923 + .join('');
924 + }
2092 925
2093 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2094 - return paragraphs
2095 - .map(para => para.trim())
2096 - .filter(para => para.length > 0) // Remove empty paragraphs
2097 - .map(para => `<p>${para}</p>`)
2098 - .join('');
2099 -}
2100 926 function formatCodeBlocks(text) {
2101 - // Handle fenced code blocks with language specification (```language)
2102 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2103 - const lang = language || 'text';
2104 - const escapedCode = escapeHtml(code.trim());
2105 - return `<div class="mxchat-code-block-container">
2106 - <div class="mxchat-code-header">
2107 - <span class="mxchat-code-language">${lang}</span>
2108 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2109 - </div>
2110 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2111 - </div>`;
927 + // First handle raw PHP tags
928 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
929 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2112 930 });
2113 -
2114 - // Handle inline code with single backticks
2115 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2116 -
2117 - // Handle raw PHP tags (legacy support)
2118 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2119 - const escapedCode = escapeHtml(match);
2120 - return `<div class="mxchat-code-block-container">
2121 - <div class="mxchat-code-header">
2122 - <span class="mxchat-code-language">php</span>
2123 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2124 - </div>
2125 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2126 - </div>`;
931 +
932 + // Then handle code blocks with backticks
933 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
934 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2127 935 });
2128 -
936 +
2129 937 return text;
2130 938 }
2131 -
2132 - function formatMarkdownTables(text) {
2133 - var lines = text.split('\n');
2134 - var result = [];
2135 - var i = 0;
2136 -
2137 - while (i < lines.length) {
2138 - // Check for a table: current line has pipes AND next line is a separator row
2139 - if (i + 1 < lines.length &&
2140 - lines[i].indexOf('|') !== -1 &&
2141 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2142 -
2143 - var tableLines = [];
2144 - var headerLine = lines[i];
2145 - var separatorLine = lines[i + 1];
2146 - tableLines.push(headerLine);
2147 - tableLines.push(separatorLine);
2148 -
2149 - // Collect remaining table rows
2150 - var j = i + 2;
2151 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2152 - tableLines.push(lines[j]);
2153 - j++;
2154 - }
2155 -
2156 - // Parse alignment from separator row
2157 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2158 - var alignments = sepCells.map(function(cell) {
2159 - var trimmed = cell.trim();
2160 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2161 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2162 - return 'left';
2163 - });
2164 -
2165 - // Build HTML table
2166 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2167 -
2168 - // Header row
2169 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2170 - html += '<thead><tr>';
2171 - headerCells.forEach(function(cell, idx) {
2172 - var align = alignments[idx] || 'left';
2173 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2174 - });
2175 - html += '</tr></thead>';
2176 -
2177 - // Body rows
2178 - html += '<tbody>';
2179 - for (var r = 2; r < tableLines.length; r++) {
2180 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2181 - html += '<tr>';
2182 - rowCells.forEach(function(cell, idx) {
2183 - var align = alignments[idx] || 'left';
2184 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2185 - });
2186 - html += '</tr>';
2187 - }
2188 - html += '</tbody></table></div>';
2189 -
2190 - result.push(html);
2191 - i = j;
2192 - } else {
2193 - result.push(lines[i]);
2194 - i++;
2195 - }
2196 - }
2197 -
2198 - return result.join('\n');
2199 - }
2200 -
939 +
2201 940 function sanitizeUserInput(text) {
2202 941 const div = document.createElement('div');
2203 942 div.textContent = text;
2204 943 return div.innerHTML;
@@ -2203,12 +942,12 @@
2203 942 div.textContent = text;
2204 943 return div.innerHTML;
2205 944 }
2206 945
946 +
2207 947 function escapeHtml(unsafe) {
2208 - // Skip escaping if it's already escaped or contains HTML code block markup
2209 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2210 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
948 + // First check if it's already a code block
949 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2211 950 return unsafe;
2212 951 }
2213 952
2214 953 return unsafe
@@ -2224,25 +963,15 @@
2224 963 textArea.innerHTML = text;
2225 964 return textArea.value;
2226 965 }
2227 966
967 +
2228 968 // ====================================
2229 969 // UI & SCROLLING CONTROLS
2230 970 // ====================================
2231 971
2232 - function scrollToBottom(botIdOrInstant, instant) {
2233 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2234 - var botId = 'default';
2235 - if (typeof botIdOrInstant === 'string') {
2236 - botId = botIdOrInstant;
2237 - instant = instant || false;
2238 - } else if (typeof botIdOrInstant === 'boolean') {
2239 - instant = botIdOrInstant;
2240 - } else {
2241 - instant = false;
2242 - }
2243 -
2244 - var chatBox = getElement(botId, 'chat-box');
972 + function scrollToBottom(instant = false) {
973 + var chatBox = $('#chat-box');
2245 974 if (instant) {
2246 975 // Instantly set the scroll position to the bottom
2247 976 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2248 977 } else {
@@ -2251,15 +980,15 @@
2251 980 const scrollHeight = chatBox.prop("scrollHeight");
2252 981 const initialScroll = chatBox.scrollTop();
2253 982 const distance = scrollHeight - initialScroll;
2254 983 const duration = 500; // Duration in ms
2255 -
984 +
2256 985 function smoothScroll(timestamp) {
2257 986 if (!start) start = timestamp;
2258 987 const progress = timestamp - start;
2259 988 const currentScroll = initialScroll + (distance * (progress / duration));
2260 989 chatBox.scrollTop(currentScroll);
2261 -
990 +
2262 991 if (progress < duration) {
2263 992 requestAnimationFrame(smoothScroll);
2264 993 } else {
2265 994 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2264,37 +993,33 @@
2264 993 } else {
2265 994 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2266 995 }
2267 996 }
2268 -
997 +
2269 998 requestAnimationFrame(smoothScroll);
2270 999 }
2271 1000 }
2272 -
2273 - function scrollElementToTop(element, botId, topOffset) {
2274 - botId = botId || 'default';
2275 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2276 - var chatBox = getElement(botId, 'chat-box');
1001 +
1002 + function scrollElementToTop(element) {
1003 + var chatBox = $('#chat-box');
2277 1004 var elementTop = element.position().top + chatBox.scrollTop();
2278 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1005 + chatBox.animate({ scrollTop: elementTop }, 500);
2279 1006 }
2280 -
2281 - function showChatWidget(botId) {
2282 - botId = botId || 'default';
2283 - var $button = getElement(botId, 'floating-chatbot-button');
1007 +
1008 + function showChatWidget() {
2284 1009 // First ensure display is set
2285 - $button.css('display', 'flex');
1010 + $('#floating-chatbot-button').css('display', 'flex');
2286 1011 // Then handle the fade
2287 - $button.fadeTo(500, 1);
1012 + $('#floating-chatbot-button').fadeTo(500, 1);
2288 1013 // Force visibility
2289 - $button.removeClass('hidden');
1014 + $('#floating-chatbot-button').removeClass('hidden');
1015 + //console.log('Showing widget');
2290 1016 }
2291 -
2292 - function hideChatWidget(botId) {
2293 - botId = botId || 'default';
2294 - var $button = getElement(botId, 'floating-chatbot-button');
2295 - $button.css('display', 'none');
2296 - $button.addClass('hidden');
1017 +
1018 + function hideChatWidget() {
1019 + $('#floating-chatbot-button').css('display', 'none');
1020 + $('#floating-chatbot-button').addClass('hidden');
1021 + //console.log('Hiding widget');
2297 1022 }
2298 1023
2299 1024 function disableScroll() {
2300 1025 if (isMobile()) {
@@ -2323,15 +1048,18 @@
2323 1048 // NOTIFICATION SYSTEM
2324 1049 // ====================================
2325 1050
2326 1051 function createNotificationBadge() {
1052 + //console.log("Creating notification badge...");
2327 1053 const chatButton = document.getElementById('floating-chatbot-button');
2328 -
1054 + //console.log("Chat button found:", !!chatButton);
1055 +
2329 1056 if (!chatButton) return;
2330 -
1057 +
2331 1058 // Remove any existing badge first
2332 1059 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2333 1060 if (existingBadge) {
1061 + //console.log("Removing existing badge");
2334 1062 existingBadge.remove();
2335 1063 }
2336 1064
2337 1065 notificationBadge = document.createElement('div');
@@ -2353,43 +1081,34 @@
2353 1081 chatButton.appendChild(notificationBadge);
2354 1082
2355 1083 }
2356 1084
2357 - function showNotification(botId) {
2358 - botId = botId || 'default';
2359 - const badge = getElementDOM(botId, 'chat-notification-badge');
2360 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2361 - if (badge && $floatingChatbot.hasClass('hidden')) {
1085 + function showNotification() {
1086 + const badge = document.getElementById('chat-notification-badge');
1087 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2362 1088 badge.style.display = 'block';
2363 1089 badge.textContent = '1';
2364 1090 }
2365 1091 }
2366 -
2367 - function hideNotification(botId) {
2368 - botId = botId || 'default';
2369 - const badge = getElementDOM(botId, 'chat-notification-badge');
1092 +
1093 + function hideNotification() {
1094 + const badge = document.getElementById('chat-notification-badge');
2370 1095 if (badge) {
2371 1096 badge.style.display = 'none';
2372 1097 }
2373 1098 }
2374 -
2375 - function startNotificationChecking(botId) {
2376 - botId = botId || 'default';
1099 +
1100 + function startNotificationChecking() {
2377 1101 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2378 1102 if (!chatPersistenceEnabled) return;
2379 -
2380 - createNotificationBadge(botId);
2381 - var instance = MxChatInstances.get(botId);
2382 - instance.notificationCheckInterval = setInterval(function() {
2383 - checkForNewMessages(botId);
2384 - }, 30000); // Check every 30 seconds
1103 +
1104 + createNotificationBadge();
1105 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2385 1106 }
2386 -
2387 - function stopNotificationChecking(botId) {
2388 - botId = botId || 'default';
2389 - var instance = MxChatInstances.get(botId);
2390 - if (instance.notificationCheckInterval) {
2391 - clearInterval(instance.notificationCheckInterval);
1107 +
1108 + function stopNotificationChecking() {
1109 + if (notificationCheckInterval) {
1110 + clearInterval(notificationCheckInterval);
2392 1111 }
2393 1112 }
2394 1113
2395 1114 function checkForNewMessages() {
@@ -2415,35 +1134,50 @@
2415 1134 });
2416 1135 }
2417 1136
2418 1137
2419 -// ====================================
2420 -// LIVE AGENT FUNCTIONALITY
2421 -// ====================================
2422 -
2423 -function startPolling(botId) {
2424 - botId = botId || 'default';
2425 - var instance = MxChatInstances.get(botId);
2426 - // Clear any existing interval first
2427 - stopPolling(botId);
2428 - instance.pollingInterval = setInterval(function() {
2429 - checkForAgentMessages(botId);
2430 - }, 5000);
2431 -}
2432 -
2433 -function stopPolling(botId) {
2434 - botId = botId || 'default';
2435 - var instance = MxChatInstances.get(botId);
2436 - if (instance.pollingInterval) {
2437 - clearInterval(instance.pollingInterval);
2438 - instance.pollingInterval = null;
1138 + // ====================================
1139 + // LIVE AGENT FUNCTIONALITY
1140 + // ====================================
1141 +
1142 + function updateChatModeIndicator(mode) {
1143 + const indicator = document.getElementById('chat-mode-indicator');
1144 + if (indicator) {
1145 + // For Live Agent, keep as is; for AI mode, use the customized text
1146 + if (mode === 'agent') {
1147 + indicator.textContent = 'Live Agent';
1148 + } else {
1149 + // Get the custom AI agent text from a data attribute we'll add to the element
1150 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1151 + indicator.textContent = customAiText;
1152 + }
1153 + }
1154 + // Start or stop polling based on mode
1155 + if (mode === 'agent') {
1156 + startPolling();
1157 + } else {
1158 + stopPolling();
1159 + }
2439 1160 }
2440 -}
2441 -
2442 -function checkForAgentMessages(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - const sessionId = getChatSession(botId);
1161 +
1162 + function startPolling() {
1163 + // Clear any existing interval first
1164 + stopPolling();
1165 + // Start new polling interval
1166 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1167 + //console.log("Started agent message polling");
1168 + }
1169 +
1170 + function stopPolling() {
1171 + if (pollingInterval) {
1172 + clearInterval(pollingInterval);
1173 + pollingInterval = null;
1174 + //console.log("Stopped agent message polling");
1175 + }
1176 + }
1177 +
1178 +function checkForAgentMessages() {
1179 + const sessionId = getChatSession();
2446 1180 $.ajax({
2447 1181 url: mxchatChat.ajax_url,
2448 1182 type: 'POST',
2449 1183 dataType: 'json',
@@ -2449,44 +1183,35 @@
2449 1183 dataType: 'json',
2450 1184 data: {
2451 1185 action: 'mxchat_fetch_new_messages',
2452 1186 session_id: sessionId,
2453 - last_seen_id: instance.lastSeenMessageId,
2454 - persistence_enabled: 'true',
1187 + last_seen_id: lastSeenMessageId,
1188 + persistence_enabled: 'true', // Add this too
2455 1189 nonce: mxchatChat.nonce
2456 1190 },
2457 1191 success: function (response) {
2458 1192 if (response.success && response.data?.new_messages) {
2459 1193 let hasNewMessage = false;
2460 -
1194 +
2461 1195 response.data.new_messages.forEach(function (message) {
2462 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1196 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2463 1197 hasNewMessage = true;
2464 - appendMessage("agent", message.content, '', [], false, botId);
2465 - instance.lastSeenMessageId = message.id;
2466 - instance.processedMessageIds.add(message.id);
1198 + // CHANGE THIS LINE:
1199 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1200 + lastSeenMessageId = message.id;
1201 + processedMessageIds.add(message.id);
2467 1202 }
2468 1203 });
2469 1204
2470 - if (hasNewMessage) {
2471 - enableChatInput(botId);
1205 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1206 + showNotification();
2472 1207 }
2473 -
2474 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2475 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2476 - showNotification(botId);
2477 - }
2478 -
2479 - scrollToBottom(botId, true);
1208 +
1209 + scrollToBottom(true);
2480 1210 }
2481 -
2482 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2483 - if (response.success && response.data?.chat_mode) {
2484 - updateChatModeIndicator(response.data.chat_mode, botId);
2485 - }
2486 1211 },
2487 1212 error: function (xhr, status, error) {
2488 - // Polling error - silently continue
1213 + //console.error("Polling error:", xhr, status, error);
2489 1214 }
2490 1215 });
2491 1216 }
2492 1217
@@ -2492,166 +1217,120 @@
2492 1217
2493 1218 // ====================================
2494 1219 // CHAT HISTORY & PERSISTENCE
2495 1220 // ====================================
2496 -
2497 -function loadChatHistory(botId, onComplete) {
2498 - botId = botId || 'default';
2499 - var instance = MxChatInstances.get(botId);
2500 -
2501 - // Prevent duplicate loading
2502 - if (instance.chatHistoryLoaded) {
2503 - if (onComplete) onComplete();
2504 - return;
2505 - }
2506 -
2507 - // Use getChatSession which returns null if no session exists (does NOT create one)
2508 - var sessionId = getChatSession(botId);
2509 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2510 -
2511 - // No session yet — nothing to load. History will load after first message via ensureSession.
2512 - if (!sessionId) {
2513 - instance.chatHistoryLoaded = true;
2514 - if (onComplete) onComplete();
2515 - return;
2516 - }
2517 -
2518 - if (chatPersistenceEnabled && sessionId) {
2519 - $.ajax({
2520 - url: mxchatChat.ajax_url,
2521 - type: 'POST',
2522 - dataType: 'json',
2523 - data: {
2524 - action: 'mxchat_fetch_conversation_history',
2525 - session_id: sessionId
2526 - },
2527 - success: function(response) {
2528 - // Handle session reset (IP changed while user was away)
2529 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2530 - // Silent reset — new session but don't clear UI
2531 - MxChatInstances.silentResetSession(botId);
2532 - instance.chatHistoryLoaded = true; // Prevent retry loop
2533 - if (onComplete) onComplete();
2534 - return;
2535 - }
2536 -
2537 - // Check if the response indicates success
2538 - if (response.success) {
2539 - // Handle case where conversation data exists and is an array
2540 - if (response.data && Array.isArray(response.data.conversation)) {
2541 - var $chatBox = getElement(botId, 'chat-box');
1221 +
1222 + function loadChatHistory() {
1223 + var sessionId = getChatSession();
1224 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1225 +
1226 + if (chatPersistenceEnabled && sessionId) {
1227 + $.ajax({
1228 + url: mxchatChat.ajax_url,
1229 + type: 'POST',
1230 + dataType: 'json',
1231 + data: {
1232 + action: 'mxchat_fetch_conversation_history',
1233 + session_id: sessionId
1234 + },
1235 + success: function(response) {
1236 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1237 +
1238 +
1239 + var $chatBox = $('#chat-box');
2542 1240 var $fragment = $(document.createDocumentFragment());
2543 - let highestMessageId = instance.lastSeenMessageId;
2544 -
2545 - // Update chat mode if provided
1241 + let highestMessageId = lastSeenMessageId;
1242 +
2546 1243 if (response.data.chat_mode) {
2547 - updateChatModeIndicator(response.data.chat_mode, botId);
1244 + updateChatModeIndicator(response.data.chat_mode);
2548 1245 }
2549 -
2550 - // Only process if there are actual messages
2551 - if (response.data.conversation.length > 0) {
2552 - // IMPORTANT: Clear existing messages before loading history
2553 - $chatBox.empty();
2554 -
2555 - $.each(response.data.conversation, function(index, message) {
2556 - // Skip agent messages if persistence is off
2557 - if (!chatPersistenceEnabled && message.role === 'agent') {
2558 - return;
2559 - }
2560 -
2561 - var messageClass, messageBgColor, messageFontColor;
2562 -
2563 - switch (message.role) {
2564 - case 'user':
2565 - messageClass = 'user-message';
2566 - messageBgColor = userMessageBgColor;
2567 - messageFontColor = userMessageFontColor;
2568 - break;
2569 - case 'agent':
2570 - messageClass = 'agent-message';
2571 - messageBgColor = liveAgentMessageBgColor;
2572 - messageFontColor = liveAgentMessageFontColor;
2573 - break;
2574 - default:
2575 - messageClass = 'bot-message';
2576 - messageBgColor = botMessageBgColor;
2577 - messageFontColor = botMessageFontColor;
2578 - break;
2579 - }
2580 -
2581 - var messageElement = $('<div>').addClass(messageClass)
2582 - .css({
2583 - 'background': messageBgColor,
2584 - 'color': messageFontColor
2585 - });
2586 -
2587 - var content = message.content;
2588 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2589 - content = decodeHTMLEntities(content);
2590 -
2591 - // Skip linkify for messages containing structured HTML
2592 - // (forms, product cards, galleries, etc.) to avoid
2593 - // markdown formatting corrupting HTML attributes
2594 - // (e.g. underscores in name="field_name" becoming <em> tags)
2595 - if (content.includes("mxchat-product-card") ||
2596 - content.includes("mxchat-image-gallery") ||
2597 - content.includes("mxchat-featured-products") ||
2598 - content.includes("<form") ||
2599 - content.includes("<input") ||
2600 - content.includes("<select") ||
2601 - content.includes("<textarea")) {
2602 - messageElement.html(content);
2603 - } else {
2604 - var formattedContent = linkify(content);
2605 - messageElement.html(formattedContent);
2606 - }
2607 -
2608 - $fragment.append(messageElement);
2609 -
2610 - // Track message IDs
1246 +
1247 + $.each(response.data.conversation, function(index, message) {
1248 + // Skip agent messages if persistence is off
1249 + if (!chatPersistenceEnabled && message.role === 'agent') {
1250 + return;
1251 + }
1252 +
1253 + var messageClass, messageBgColor, messageFontColor;
1254 +
1255 + switch (message.role) {
1256 + case 'user':
1257 + messageClass = 'user-message';
1258 + messageBgColor = userMessageBgColor;
1259 + messageFontColor = userMessageFontColor;
1260 + break;
1261 + case 'agent':
1262 + messageClass = 'agent-message';
1263 + messageBgColor = liveAgentMessageBgColor;
1264 + messageFontColor = liveAgentMessageFontColor;
1265 + break;
1266 + default:
1267 + messageClass = 'bot-message';
1268 + messageBgColor = botMessageBgColor;
1269 + messageFontColor = botMessageFontColor;
1270 + break;
1271 + }
1272 +
1273 + var messageElement = $('<div>').addClass(messageClass)
1274 + .css({
1275 + 'background': messageBgColor,
1276 + 'color': messageFontColor
1277 + });
1278 +
1279 + var content = message.content;
1280 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1281 + content = decodeHTMLEntities(content);
1282 +
1283 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1284 + messageElement.html(content);
1285 + } else {
1286 + var formattedContent = linkify(
1287 + formatBoldText(
1288 + convertNewlinesToBreaks(formatCodeBlocks(content))
1289 + )
1290 + );
1291 + messageElement.html(formattedContent);
1292 + }
1293 +
1294 + $fragment.append(messageElement);
1295 +
1296 + // In loadChatHistory, change this part:
2611 1297 if (message.id) {
2612 1298 highestMessageId = Math.max(highestMessageId, message.id);
2613 - instance.processedMessageIds.add(message.id);
1299 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2614 1300 }
2615 - });
2616 -
2617 - // Only append messages and scroll if we have content
2618 - $chatBox.append($fragment);
2619 - scrollToBottom(botId, true);
2620 -
2621 - // Collapse quick questions if we have conversation history
2622 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2623 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2624 - collapseQuickQuestions(botId);
1301 + });
1302 +
1303 + $chatBox.append($fragment);
1304 + scrollToBottom(true);
1305 +
1306 + if (response.data.conversation.length > 0 && hasQuickQuestions()) {
1307 + collapseQuickQuestions();
1308 + }
1309 +
1310 + // Update lastSeenMessageId after history loads
1311 + lastSeenMessageId = highestMessageId;
1312 +
1313 + // Only update chat mode if persistence is enabled
1314 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1315 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1316 + if (lastMessage.role === 'agent') {
1317 + updateChatModeIndicator('agent');
2625 1318 }
2626 -
2627 - // Update lastSeenMessageId after history loads
2628 - instance.lastSeenMessageId = highestMessageId;
2629 -
2630 - // Only update chat mode if persistence is enabled and we have messages
2631 - if (chatPersistenceEnabled) {
2632 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2633 - if (lastMessage.role === 'agent') {
2634 - updateChatModeIndicator('agent', botId);
2635 - }
2636 - }
2637 -
2638 - // Mark as loaded ONLY after successful load
2639 - instance.chatHistoryLoaded = true;
2640 1319 }
1320 + } else {
1321 + console.warn("No conversation history found.");
2641 1322 }
1323 + },
1324 + error: function(xhr, status, error) {
1325 + //console.error("Error loading chat history:", status, error);
1326 + appendMessage("bot", "Unable to load chat history.");
2642 1327 }
2643 - if (onComplete) onComplete();
2644 - },
2645 - error: function(xhr, status, error) {
2646 - // Error loading chat history - silently continue
2647 - if (onComplete) onComplete();
2648 - }
2649 - });
2650 - } else {
2651 - if (onComplete) onComplete();
1328 + });
1329 + } else {
1330 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1331 + }
2652 1332 }
2653 -}
2654 1333
2655 1334
2656 1335 // ====================================
2657 1336 // FILE UPLOAD FUNCTIONALITY
@@ -2663,42 +1342,40 @@
2663 1342 element.addEventListener(eventType, handler);
2664 1343 }
2665 1344 }
2666 1345
2667 - function showActivePdf(filename, botId) {
2668 - botId = botId || 'default';
2669 - const container = getElementDOM(botId, 'active-pdf-container');
2670 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2671 -
1346 + function showActivePdf(filename) {
1347 + const container = document.getElementById('active-pdf-container');
1348 + const nameElement = document.getElementById('active-pdf-name');
1349 +
2672 1350 if (!container || !nameElement) {
1351 + //console.error('PDF container elements not found');
2673 1352 return;
2674 1353 }
2675 -
1354 +
2676 1355 nameElement.textContent = filename;
2677 1356 container.style.display = 'flex';
2678 1357 }
2679 -
2680 - function showActiveWord(filename, botId) {
2681 - botId = botId || 'default';
2682 - const container = getElementDOM(botId, 'active-word-container');
2683 - const nameElement = getElementDOM(botId, 'active-word-name');
2684 -
1358 +
1359 + function showActiveWord(filename) {
1360 + const container = document.getElementById('active-word-container');
1361 + const nameElement = document.getElementById('active-word-name');
1362 +
2685 1363 if (!container || !nameElement) {
1364 + //console.error('Word document container elements not found');
2686 1365 return;
2687 1366 }
2688 -
1367 +
2689 1368 nameElement.textContent = filename;
2690 1369 container.style.display = 'flex';
2691 1370 }
2692 -
2693 - function removeActivePdf(botId) {
2694 - botId = botId || 'default';
2695 - var instance = MxChatInstances.get(botId);
2696 - const container = getElementDOM(botId, 'active-pdf-container');
2697 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2698 -
2699 - if (!container || !nameElement || !instance.activePdfFile) return;
2700 -
1371 +
1372 + function removeActivePdf() {
1373 + const container = document.getElementById('active-pdf-container');
1374 + const nameElement = document.getElementById('active-pdf-name');
1375 +
1376 + if (!container || !nameElement || !activePdfFile) return;
1377 +
2701 1378 fetch(mxchatChat.ajax_url, {
2702 1379 method: 'POST',
2703 1380 headers: {
2704 1381 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2704,9 +1381,9 @@
2704 1381 'Content-Type': 'application/x-www-form-urlencoded',
2705 1382 },
2706 1383 body: new URLSearchParams({
2707 1384 'action': 'mxchat_remove_pdf',
2708 - 'session_id': getChatSession(botId),
1385 + 'session_id': sessionId,
2709 1386 'nonce': mxchatChat.nonce
2710 1387 })
2711 1388 })
2712 1389 .then(response => response.json())
@@ -2718,12 +1395,12 @@
2718 1395 appendMessage('bot', 'PDF removed.');
2719 1396 }
2720 1397 })
2721 1398 .catch(error => {
2722 - // Error removing PDF - silently continue
1399 + //console.error('Error removing PDF:', error);
2723 1400 });
2724 1401 }
2725 -
1402 +
2726 1403 function removeActiveWord() {
2727 1404 const container = document.getElementById('active-word-container');
2728 1405 const nameElement = document.getElementById('active-word-name');
2729 1406
@@ -2749,53 +1426,56 @@
2749 1426 appendMessage('bot', 'Word document removed.');
2750 1427 }
2751 1428 })
2752 1429 .catch(error => {
2753 - // Error removing Word document - silently continue
1430 + //console.error('Error removing Word document:', error);
2754 1431 });
2755 1432 }
2756 -
1433 +
2757 1434 // ====================================
2758 1435 // CONSENT & COMPLIANCE (GDPR)
2759 1436 // ====================================
2760 -
2761 - function initializeChatVisibility(botId) {
2762 - botId = botId || 'default';
2763 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2764 - mxchatChat.complianz_toggle === '1' ||
1437 +
1438 + function initializeChatVisibility() {
1439 + //console.log('Initializing chat visibility');
1440 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1441 + mxchatChat.complianz_toggle === '1' ||
2765 1442 mxchatChat.complianz_toggle === 1;
2766 -
1443 +
2767 1444 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2768 1445 // Initial check
2769 - checkConsentAndShowChat(botId);
2770 -
1446 + checkConsentAndShowChat();
1447 +
2771 1448 // Listen for consent changes
2772 1449 $(document).on('cmplz_status_change', function(event) {
2773 - checkConsentAndShowChat(botId);
1450 + //console.log('Status change detected');
1451 + checkConsentAndShowChat();
2774 1452 });
2775 1453 } else {
2776 1454 // If Complianz is not enabled, always show
2777 - getElement(botId, 'floating-chatbot-button')
1455 + $('#floating-chatbot-button')
2778 1456 .css('display', 'flex')
2779 1457 .removeClass('hidden no-consent')
2780 1458 .fadeTo(500, 1);
2781 -
1459 +
2782 1460 // Also check pre-chat message when Complianz is not enabled
2783 - checkPreChatDismissal(botId);
1461 + checkPreChatDismissal();
2784 1462 }
2785 1463 }
2786 1464
2787 -
2788 - function checkConsentAndShowChat(botId) {
2789 - botId = botId || 'default';
1465 +
1466 + function checkConsentAndShowChat() {
2790 1467 var consentStatus = cmplz_has_consent('marketing');
2791 1468 var consentType = complianz.consenttype;
2792 -
2793 - let $widget = getElement(botId, 'floating-chatbot-button');
2794 - let $chatbot = getElement(botId, 'floating-chatbot');
2795 - let $preChat = getElement(botId, 'pre-chat-message');
2796 -
1469 +
1470 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1471 +
1472 + let $widget = $('#floating-chatbot-button');
1473 + let $chatbot = $('#floating-chatbot');
1474 + let $preChat = $('#pre-chat-message');
1475 +
2797 1476 if (consentStatus === true) {
1477 + //console.log('Consent granted - showing widget');
2798 1478 $widget
2799 1479 .removeClass('no-consent')
2800 1480 .css('display', 'flex')
2801 1481 .removeClass('hidden')
@@ -2800,12 +1480,13 @@
2800 1480 .css('display', 'flex')
2801 1481 .removeClass('hidden')
2802 1482 .fadeTo(500, 1);
2803 1483 $chatbot.removeClass('no-consent');
2804 -
1484 +
2805 1485 // Show pre-chat message if not dismissed
2806 - checkPreChatDismissal(botId);
1486 + checkPreChatDismissal();
2807 1487 } else {
1488 + //console.log('No consent - hiding widget');
2808 1489 $widget
2809 1490 .addClass('no-consent')
2810 1491 .fadeTo(500, 0, function() {
2811 1492 $(this)
@@ -2812,9 +1493,9 @@
2812 1493 .css('display', 'none')
2813 1494 .addClass('hidden');
2814 1495 });
2815 1496 $chatbot.addClass('no-consent');
2816 -
1497 +
2817 1498 // Hide pre-chat message when no consent
2818 1499 $preChat.hide();
2819 1500 }
2820 1501 }
@@ -2822,38 +1503,46 @@
2822 1503
2823 1504 // ====================================
2824 1505 // PRE-CHAT MESSAGE HANDLING
2825 1506 // ====================================
2826 -
2827 - function checkPreChatDismissal(botId) {
2828 - botId = botId || 'default';
2829 - try {
2830 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2831 - if (dismissedAt) {
2832 - // Re-show after 24 hours
2833 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2834 - if (elapsed < 86400000) {
2835 - getElement(botId, 'pre-chat-message').hide();
2836 - return;
1507 +
1508 + function checkPreChatDismissal() {
1509 + $.ajax({
1510 + url: mxchatChat.ajax_url,
1511 + type: 'POST',
1512 + data: {
1513 + action: 'mxchat_check_pre_chat_message_status',
1514 + _ajax_nonce: mxchatChat.nonce
1515 + },
1516 + success: function(response) {
1517 + if (response.success && !response.data.dismissed) {
1518 + $('#pre-chat-message').fadeIn(250);
1519 + } else {
1520 + $('#pre-chat-message').hide();
2837 1521 }
2838 - // Expired — clear and show again
2839 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1522 + },
1523 + error: function() {
1524 + //console.error('Failed to check pre-chat message dismissal status.');
2840 1525 }
2841 - getElement(botId, 'pre-chat-message').fadeIn(250);
2842 - } catch (e) {
2843 - // localStorage unavailable — show the message
2844 - getElement(botId, 'pre-chat-message').fadeIn(250);
2845 - }
1526 + });
2846 1527 }
2847 -
2848 - function handlePreChatDismissal(botId) {
2849 - botId = botId || 'default';
2850 - getElement(botId, 'pre-chat-message').fadeOut(200);
2851 - try {
2852 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2853 - } catch (e) {
2854 - // localStorage unavailable — dismissal won't persist
2855 - }
1528 +
1529 + function handlePreChatDismissal() {
1530 + $('#pre-chat-message').fadeOut(200);
1531 + $.ajax({
1532 + url: mxchatChat.ajax_url,
1533 + type: 'POST',
1534 + data: {
1535 + action: 'mxchat_dismiss_pre_chat_message',
1536 + _ajax_nonce: mxchatChat.nonce
1537 + },
1538 + success: function() {
1539 + $('#pre-chat-message').hide();
1540 + },
1541 + error: function() {
1542 + //console.error('Failed to dismiss pre-chat message.');
1543 + }
1544 + });
2856 1545 }
2857 1546
2858 1547
2859 1548 // ====================================
@@ -2879,104 +1568,89 @@
2879 1568 // ====================================
2880 1569
2881 1570 $(document).on('click', '.mxchat-popular-question', function () {
2882 1571 var question = $(this).text();
2883 - var botId = getBotIdFromElement(this);
2884 -
1572 +
2885 1573 // Append the question as if the user typed it
2886 - appendMessage("user", question, '', [], false, botId);
2887 -
1574 + appendMessage("user", question);
1575 +
2888 1576 // Only collapse if there are questions
2889 - if (hasQuickQuestions(botId)) {
2890 - collapseQuickQuestions(botId);
1577 + if (hasQuickQuestions()) {
1578 + collapseQuickQuestions();
2891 1579 }
2892 -
1580 +
2893 1581 // Send the question to the server
2894 - sendMessageToChatbot(question, botId);
1582 + sendMessageToChatbot(question);
2895 1583 });
2896 1584
2897 1585 $(document).on('click', '.questions-toggle-btn', function(e) {
2898 1586 e.preventDefault();
2899 1587 e.stopPropagation();
2900 - var botId = getBotIdFromElement(this);
2901 - expandQuickQuestions(botId);
1588 + expandQuickQuestions();
2902 1589 });
2903 1590
2904 1591 $(document).on('click', '.questions-collapse-btn', function(e) {
2905 1592 e.preventDefault();
2906 1593 e.stopPropagation();
2907 - var botId = getBotIdFromElement(this);
2908 - collapseQuickQuestions(botId);
1594 + collapseQuickQuestions();
2909 1595 });
2910 1596
2911 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2912 - $(document).on('click', '.floating-chatbot-button', function() {
2913 - var botId = getBotIdFromElement(this);
2914 - var $chatbot = getElement(botId, 'floating-chatbot');
2915 - var $badge = getElement(botId, 'chat-notification-badge');
2916 - var $preChat = getElement(botId, 'pre-chat-message');
2917 -
2918 - if ($chatbot.hasClass('hidden')) {
2919 - $chatbot.removeClass('hidden').addClass('visible');
1597 + // Chatbot visibility toggle handlers
1598 + $(document).on('click', '#floating-chatbot-button', function() {
1599 + var chatbot = $('#floating-chatbot');
1600 + if (chatbot.hasClass('hidden')) {
1601 + chatbot.removeClass('hidden').addClass('visible');
2920 1602 $(this).addClass('hidden');
2921 - $badge.hide(); // Hide notification when opening chat
1603 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2922 1604 disableScroll();
2923 - $preChat.fadeOut(250);
2924 -
2925 - // Load chat history for returning visitors (persistence)
2926 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2927 - if (chatPersistenceEnabled) {
2928 - MxChatInstances.ensureSession(botId);
2929 - }
2930 -
2931 - // Deferred email check — only on first widget open
2932 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2933 - var instance = MxChatInstances.get(botId);
2934 - if (emailBlocker && !instance.emailCheckDone) {
2935 - instance.emailCheckDone = true;
2936 - resolveEmailState(botId);
2937 - } else if (!emailBlocker) {
2938 - // No email collection — still route through showChatContainerForBot
2939 - // so the loader is shown while chat history loads
2940 - showChatContainerForBot(botId);
2941 - }
1605 + $('#pre-chat-message').fadeOut(250);
2942 1606 } else {
2943 - $chatbot.removeClass('visible').addClass('hidden');
1607 + chatbot.removeClass('visible').addClass('hidden');
2944 1608 $(this).removeClass('hidden');
2945 1609 enableScroll();
2946 - checkPreChatDismissal(botId);
1610 + checkPreChatDismissal();
2947 1611 }
2948 1612 });
2949 -
2950 - // Allow clicking anywhere on the title bar to close the chatbot
2951 - $(document).on('click', '.chatbot-top-bar', function() {
2952 - var botId = getBotIdFromElement(this);
2953 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2954 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
1613 +
1614 + $(document).on('click', '#exit-chat-button', function() {
1615 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1616 + $('#floating-chatbot-button').removeClass('hidden');
2955 1617 enableScroll();
2956 1618 });
2957 -
1619 +
2958 1620 $(document).on('click', '.close-pre-chat-message', function(e) {
2959 1621 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2960 - var botId = getBotIdFromElement(this);
2961 - handlePreChatDismissal(botId);
1622 + $('#pre-chat-message').fadeOut(200, function() {
1623 + $(this).remove();
1624 + });
2962 1625 });
2963 -
2964 -
2965 - // PDF upload button handlers - use class selector
2966 - $(document).on('click', '.pdf-upload-btn', function() {
2967 - var botId = getBotIdFromElement(this);
2968 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2969 - if (pdfInput) pdfInput.click();
1626 +
1627 + // Add to Cart button handler
1628 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1629 + var productId = $(this).data('product-id');
1630 +
1631 + // Get the button text instead of hardcoded "add to cart"
1632 + var buttonText = $(this).text() || "add to cart";
1633 +
1634 + // Add a special prefix to indicate this is from button
1635 + appendMessage("user", buttonText);
1636 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
2970 1637 });
2971 1638
2972 - // Word upload button handlers - use class selector
2973 - $(document).on('click', '.word-upload-btn', function() {
2974 - var botId = getBotIdFromElement(this);
2975 - var wordInput = getElementDOM(botId, 'word-upload');
2976 - if (wordInput) wordInput.click();
2977 - });
1639 + // PDF upload button handlers
1640 + if (document.getElementById('pdf-upload-btn')) {
1641 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1642 + document.getElementById('pdf-upload').click();
1643 + });
1644 + }
2978 1645
1646 + // Word upload button handlers
1647 + if (document.getElementById('word-upload-btn')) {
1648 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1649 + document.getElementById('word-upload').click();
1650 + });
1651 + }
1652 +
2979 1653 // PDF file input change handler
2980 1654 addSafeEventListener('pdf-upload', 'change', async function(e) {
2981 1655 const file = e.target.files[0];
2982 1656
@@ -2985,13 +1659,15 @@
2985 1659 return;
2986 1660 }
2987 1661
2988 1662 if (!sessionId) {
1663 + //console.error('No session ID found');
2989 1664 alert('Error: No session ID found');
2990 1665 return;
2991 1666 }
2992 -
1667 +
2993 1668 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1669 + //console.error('mxchatChat not properly configured:', mxchatChat);
2994 1670 alert('Error: Ajax configuration missing');
2995 1671 return;
2996 1672 }
2997 1673
@@ -3033,11 +1709,13 @@
3033 1709 appendMessage('bot', data.data.message);
3034 1710 scrollToBottom();
3035 1711 activePdfFile = data.data.filename;
3036 1712 } else {
1713 + //console.error('Upload failed:', data.data);
3037 1714 alert('Failed to upload PDF. Please try again.');
3038 1715 }
3039 1716 } catch (error) {
1717 + //console.error('Upload error:', error);
3040 1718 alert('Error uploading file. Please try again.');
3041 1719 } finally {
3042 1720 uploadBtn.disabled = false;
3043 1721 sendBtn.disabled = false;
@@ -3055,12 +1733,13 @@
3055 1733 return;
3056 1734 }
3057 1735
3058 1736 if (!sessionId) {
1737 + //console.error('No session ID found');
3059 1738 alert('Error: No session ID found');
3060 1739 return;
3061 1740 }
3062 -
1741 +
3063 1742 // Disable buttons and show loading state
3064 1743 const uploadBtn = document.getElementById('word-upload-btn');
3065 1744 const sendBtn = document.getElementById('send-button');
3066 1745 const originalBtnContent = uploadBtn.innerHTML;
@@ -3098,11 +1777,13 @@
3098 1777 appendMessage('bot', data.data.message);
3099 1778 scrollToBottom();
3100 1779 activeWordFile = data.data.filename;
3101 1780 } else {
1781 + //console.error('Upload failed:', data.data);
3102 1782 alert('Failed to upload Word document. Please try again.');
3103 1783 }
3104 1784 } catch (error) {
1785 + //console.error('Upload error:', error);
3105 1786 alert('Error uploading file. Please try again.');
3106 1787 } finally {
3107 1788 uploadBtn.disabled = false;
3108 1789 sendBtn.disabled = false;
@@ -3160,242 +1841,28 @@
3160 1841 });
3161 1842
3162 1843
3163 1844 // ====================================
3164 -// INIT LOADER & CHAT CONTAINER HELPERS
1845 +// IMPROVED EMAIL COLLECTION SETUP
3165 1846 // ====================================
3166 -// These must be outside the email collection block so they're always available
3167 -// (used by persistence loading even when email collection is off)
3168 1847
3169 -function showInitLoader(botId) {
3170 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3171 - if (loader) loader.style.display = 'flex';
3172 -}
1848 +// Email collection form setup and handlers
1849 +const emailForm = document.getElementById('email-collection-form');
1850 +const emailBlocker = document.getElementById('email-blocker');
1851 +const chatbotWrapper = document.getElementById('chat-container');
3173 1852
3174 -function hideInitLoader(botId) {
3175 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3176 - if (loader) loader.style.display = 'none';
3177 -}
3178 -
3179 -function showEmailFormForBot(botId) {
3180 - hideInitLoader(botId);
3181 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3182 - var chatContainer = getElementDOM(botId, 'chat-container');
3183 - if (emailBlocker) emailBlocker.style.display = 'flex';
3184 - if (chatContainer) chatContainer.style.display = 'none';
3185 -}
3186 -
3187 -function showChatContainerForBot(botId) {
3188 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3189 - var chatContainer = getElementDOM(botId, 'chat-container');
3190 - if (emailBlocker) emailBlocker.style.display = 'none';
3191 -
3192 - var instance = MxChatInstances.get(botId);
3193 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3194 -
3195 - // If persistence is on and history hasn't loaded yet, show loader
3196 - // while history loads to prevent flash of empty chat
3197 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3198 - if (chatContainer) chatContainer.style.display = 'none';
3199 - showInitLoader(botId);
3200 - loadChatHistory(botId, function() {
3201 - hideInitLoader(botId);
3202 - if (chatContainer) chatContainer.style.display = 'flex';
3203 - scrollToBottom(botId, true);
3204 - });
3205 - } else {
3206 - hideInitLoader(botId);
3207 - if (chatContainer) chatContainer.style.display = 'flex';
3208 - if (typeof loadChatHistory === 'function') {
3209 - loadChatHistory(botId);
3210 - }
3211 - }
3212 -}
3213 -
3214 -// ====================================
3215 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3216 -// ====================================
3217 -// Only run email collection setup if it's enabled
3218 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3219 -
3220 - // Track submitting state per bot
3221 - const emailSubmittingState = {};
3222 -
3223 - // Add CSS animations for email form (once globally)
3224 - if (!document.getElementById('email-error-styles')) {
3225 - const style = document.createElement('style');
3226 - style.id = 'email-error-styles';
3227 - style.textContent = `
3228 - @keyframes fadeInError {
3229 - from { opacity: 0; transform: translateY(-5px); }
3230 - to { opacity: 1; transform: translateY(0); }
3231 - }
3232 - .email-input-shake {
3233 - animation: shake 0.5s ease-in-out;
3234 - }
3235 - @keyframes shake {
3236 - 0%, 100% { transform: translateX(0); }
3237 - 25% { transform: translateX(-5px); }
3238 - 75% { transform: translateX(5px); }
3239 - }
3240 - @keyframes spin {
3241 - from { transform: rotate(0deg); }
3242 - to { transform: rotate(360deg); }
3243 - }
3244 - .email-spinner {
3245 - display: inline-block;
3246 - vertical-align: middle;
3247 - }
3248 - `;
3249 - document.head.appendChild(style);
3250 - }
3251 -
3252 - function isValidEmailAddress(email) {
3253 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3254 - return emailRegex.test(email.trim()) && email.length <= 254;
3255 - }
3256 -
3257 - function isValidNameInput(name) {
3258 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3259 - }
3260 -
3261 - /**
3262 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3263 - * @param {string} botId - The bot instance ID
3264 - * @param {string} visitorName - The visitor's name to insert
3265 - */
3266 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3267 - var chatBox = getElementDOM(botId, 'chat-box');
3268 - if (!chatBox) return;
3269 -
3270 - // Find the first bot message (intro message)
3271 - var introMessage = chatBox.querySelector('.bot-message');
3272 - if (!introMessage) return;
3273 -
3274 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3275 - if (!messageContent) return;
3276 -
3277 - var html = messageContent.innerHTML;
3278 -
3279 - // Replace {visitor_name} placeholder (case-insensitive)
3280 - if (visitorName && visitorName.trim()) {
3281 - // Escape HTML to prevent XSS
3282 - var safeName = $('<div>').text(visitorName.trim()).html();
3283 - html = html.replace(/\{visitor_name\}/gi, safeName);
3284 - } else {
3285 - // Remove placeholder and clean up spacing if no name provided
3286 - html = html.replace(/\{visitor_name\}/gi, '');
3287 - // Clean up any double spaces that might result
3288 - html = html.replace(/\s{2,}/g, ' ').trim();
3289 - }
3290 -
3291 - messageContent.innerHTML = html;
3292 - }
3293 -
3294 - function setEmailSubmissionState(botId, loading) {
3295 - var submitButton = getElementDOM(botId, 'email-submit-button');
3296 - var emailInput = getElementDOM(botId, 'user-email');
3297 - var nameInput = getElementDOM(botId, 'user-name');
3298 -
3299 - if (loading) {
3300 - emailSubmittingState[botId] = true;
3301 - if (submitButton) submitButton.disabled = true;
3302 - if (emailInput) emailInput.disabled = true;
3303 - if (nameInput) nameInput.disabled = true;
3304 -
3305 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3306 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3307 - const originalText = submitButton.textContent;
3308 - submitButton.innerHTML = `
3309 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3310 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3311 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3312 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3313 - </circle>
3314 - </svg>
3315 - ${originalText}
3316 - `;
3317 - submitButton.style.opacity = '0.8';
3318 - }
3319 - } else {
3320 - emailSubmittingState[botId] = false;
3321 - if (submitButton) submitButton.disabled = false;
3322 - if (emailInput) emailInput.disabled = false;
3323 - if (nameInput) nameInput.disabled = false;
3324 -
3325 - if (submitButton) {
3326 - const originalHtml = submitButton.getAttribute('data-original-html');
3327 - if (originalHtml) {
3328 - submitButton.innerHTML = originalHtml;
3329 - }
3330 - submitButton.style.opacity = '1';
3331 - }
3332 - }
3333 - }
3334 -
3335 - function showEmailError(botId, message) {
3336 - clearEmailError(botId);
3337 -
3338 - var emailForm = getElementDOM(botId, 'email-collection-form');
3339 - if (!emailForm) return;
3340 -
3341 - const errorDiv = document.createElement('div');
3342 - errorDiv.className = 'email-error';
3343 - errorDiv.style.cssText = `
3344 - color: #e74c3c;
3345 - font-size: 12px;
3346 - margin-top: 8px;
3347 - padding: 4px 0;
3348 - animation: fadeInError 0.3s ease;
3349 - `;
3350 - errorDiv.textContent = message;
3351 - emailForm.appendChild(errorDiv);
3352 -
3353 - // Add shake animation to inputs
3354 - var emailInput = getElementDOM(botId, 'user-email');
3355 - var nameInput = getElementDOM(botId, 'user-name');
3356 -
3357 - if (emailInput) {
3358 - emailInput.classList.add('email-input-shake');
3359 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3360 - }
3361 - if (nameInput) {
3362 - nameInput.classList.add('email-input-shake');
3363 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3364 - }
3365 - }
3366 -
3367 - function clearEmailError(botId) {
3368 - var emailForm = getElementDOM(botId, 'email-collection-form');
3369 - if (emailForm) {
3370 - const existingErrors = emailForm.querySelectorAll('.email-error');
3371 - existingErrors.forEach(error => error.remove());
3372 - }
3373 - }
3374 -
3375 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3376 - function resolveEmailState(botId) {
3377 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3378 - if (mxchatChat.initial_email_state.show_email_form) {
3379 - showEmailFormForBot(botId);
3380 - } else {
3381 - showChatContainerForBot(botId);
3382 - }
3383 - } else {
3384 - checkSessionAndEmailForBot(botId);
3385 - }
3386 - }
3387 -
3388 - function checkSessionAndEmailForBot(botId) {
3389 - const sessionId = MxChatInstances.ensureSession(botId);
3390 -
3391 - // Hide both panels while we check — show loader instead
3392 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3393 - var chatContainer = getElementDOM(botId, 'chat-container');
3394 - if (emailBlocker) emailBlocker.style.display = 'none';
3395 - if (chatContainer) chatContainer.style.display = 'none';
3396 - showInitLoader(botId);
3397 -
1853 +if (emailForm && emailBlocker && chatbotWrapper) {
1854 + // Add loading state management
1855 + let isSubmitting = false;
1856 +
1857 + // Check if email exists for the current session
1858 + function checkSessionAndEmail() {
1859 + const sessionId = getChatSession();
1860 +
1861 + // Add timeout to prevent hanging
1862 + const controller = new AbortController();
1863 + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout
1864 +
3398 1865 fetch(mxchatChat.ajax_url, {
3399 1866 method: 'POST',
3400 1867 headers: {
3401 1868 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3403,11 +1870,13 @@
3403 1870 body: new URLSearchParams({
3404 1871 action: 'mxchat_check_email_provided',
3405 1872 session_id: sessionId,
3406 1873 nonce: mxchatChat.nonce,
3407 - })
1874 + }),
1875 + signal: controller.signal
3408 1876 })
3409 1877 .then((response) => {
1878 + clearTimeout(timeoutId);
3410 1879 if (!response.ok) {
3411 1880 throw new Error(`HTTP error! status: ${response.status}`);
3412 1881 }
3413 1882 return response.json();
@@ -3414,79 +1883,157 @@
3414 1883 })
3415 1884 .then((data) => {
3416 1885 if (data.success) {
3417 1886 if (data.data.logged_in || data.data.email) {
3418 - showChatContainerForBot(botId);
1887 + showChatContainer();
3419 1888 } else {
3420 - showEmailFormForBot(botId);
1889 + showEmailForm();
3421 1890 }
3422 1891 } else {
3423 - showEmailFormForBot(botId);
1892 + // On error, default to showing email form
1893 + showEmailForm();
3424 1894 }
3425 1895 })
3426 1896 .catch((error) => {
3427 - showEmailFormForBot(botId);
1897 + clearTimeout(timeoutId);
1898 + console.warn('Email check failed, defaulting to email form:', error);
1899 + showEmailForm();
3428 1900 });
3429 1901 }
3430 1902
3431 - // Event delegation for email form submission
3432 - $(document).on('submit', '.email-collection-form', function(e) {
3433 - e.preventDefault();
3434 - e.stopPropagation();
1903 + // Optimized UI transition functions
1904 + function showEmailForm() {
1905 + emailBlocker.style.display = 'flex';
1906 + chatbotWrapper.style.display = 'none';
1907 + }
3435 1908
3436 - var botId = getBotIdFromElement(this);
1909 + function showChatContainer() {
1910 + // Show chat immediately without delay
1911 + emailBlocker.style.display = 'none';
1912 + chatbotWrapper.style.display = 'flex';
1913 +
1914 + // Load chat history only after showing chat container
1915 + if (typeof loadChatHistory === 'function') {
1916 + loadChatHistory();
1917 + }
1918 + }
3437 1919
1920 + // Enhanced email validation
1921 + function isValidEmail(email) {
1922 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
1923 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
1924 + }
1925 +
1926 + // Show loading state with spinner
1927 + function setSubmissionState(loading) {
1928 + const submitButton = document.getElementById('email-submit-button');
1929 + const emailInput = document.getElementById('user-email');
1930 +
1931 + if (loading) {
1932 + isSubmitting = true;
1933 + submitButton.disabled = true;
1934 + emailInput.disabled = true;
1935 +
1936 + // Store original content and add spinner
1937 + if (!submitButton.getAttribute('data-original-html')) {
1938 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
1939 + }
1940 +
1941 + // Add loading spinner while keeping original text
1942 + const originalText = submitButton.textContent;
1943 + submitButton.innerHTML = `
1944 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
1945 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
1946 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
1947 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
1948 + </circle>
1949 + </svg>
1950 + ${originalText}
1951 + `;
1952 +
1953 + submitButton.style.opacity = '0.8';
1954 + } else {
1955 + isSubmitting = false;
1956 + submitButton.disabled = false;
1957 + emailInput.disabled = false;
1958 +
1959 + // Restore original content
1960 + const originalHtml = submitButton.getAttribute('data-original-html');
1961 + if (originalHtml) {
1962 + submitButton.innerHTML = originalHtml;
1963 + }
1964 +
1965 + submitButton.style.opacity = '1';
1966 + }
1967 + }
1968 +
1969 + // Add CSS for spinner animation if not already present
1970 + if (!document.getElementById('email-spinner-styles')) {
1971 + const style = document.createElement('style');
1972 + style.id = 'email-spinner-styles';
1973 + style.textContent = `
1974 + @keyframes spin {
1975 + from { transform: rotate(0deg); }
1976 + to { transform: rotate(360deg); }
1977 + }
1978 + .email-spinner {
1979 + display: inline-block;
1980 + vertical-align: middle;
1981 + }
1982 + `;
1983 + document.head.appendChild(style);
1984 + }
1985 +
1986 + // Handle email form submission with improved error handling
1987 + emailForm.addEventListener('submit', function (event) {
1988 + event.preventDefault();
1989 +
3438 1990 // Prevent double submission
3439 - if (emailSubmittingState[botId]) {
3440 - return false;
1991 + if (isSubmitting) {
1992 + return;
3441 1993 }
3442 1994
3443 - var emailInput = getElementDOM(botId, 'user-email');
3444 - var nameInput = getElementDOM(botId, 'user-name');
3445 - var userEmail = emailInput ? emailInput.value.trim() : '';
3446 - var userName = nameInput ? nameInput.value.trim() : '';
3447 - var sessionId = MxChatInstances.ensureSession(botId);
1995 + const userEmail = document.getElementById('user-email').value.trim();
1996 + const sessionId = getChatSession();
3448 1997
3449 - // Validate email
1998 + // Validate email before submission
3450 1999 if (!userEmail) {
3451 - showEmailError(botId, 'Please enter your email address.');
3452 - return false;
2000 + showEmailError('Please enter your email address.');
2001 + return;
3453 2002 }
3454 2003
3455 - if (!isValidEmailAddress(userEmail)) {
3456 - showEmailError(botId, 'Please enter a valid email address.');
3457 - return false;
2004 + if (!isValidEmail(userEmail)) {
2005 + showEmailError('Please enter a valid email address.');
2006 + return;
3458 2007 }
3459 2008
3460 - // Validate name if field exists and has content
3461 - if (nameInput && userName && !isValidNameInput(userName)) {
3462 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3463 - return false;
3464 - }
2009 + // Clear any existing errors
2010 + clearEmailError();
2011 + setSubmissionState(true);
3465 2012
3466 - clearEmailError(botId);
3467 - setEmailSubmissionState(botId, true);
2013 + // Add timeout for submission
2014 + const controller = new AbortController();
2015 + const timeoutId = setTimeout(() => {
2016 + controller.abort();
2017 + setSubmissionState(false);
2018 + showEmailError('Request timed out. Please try again.');
2019 + }, 15000); // 15 second timeout
3468 2020
3469 - // Prepare form data
3470 - const formData = new URLSearchParams({
3471 - action: 'mxchat_handle_save_email_and_response',
3472 - email: userEmail,
3473 - session_id: sessionId,
3474 - nonce: mxchatChat.nonce,
3475 - });
3476 -
3477 - if (userName) {
3478 - formData.append('name', userName);
3479 - }
3480 -
3481 2021 fetch(mxchatChat.ajax_url, {
3482 2022 method: 'POST',
3483 2023 headers: {
3484 2024 'Content-Type': 'application/x-www-form-urlencoded',
3485 2025 },
3486 - body: formData
2026 + body: new URLSearchParams({
2027 + action: 'mxchat_handle_save_email_and_response',
2028 + email: userEmail,
2029 + session_id: sessionId,
2030 + nonce: mxchatChat.nonce,
2031 + }),
2032 + signal: controller.signal
3487 2033 })
3488 2034 .then((response) => {
2035 + clearTimeout(timeoutId);
3489 2036 if (!response.ok) {
3490 2037 throw new Error(`HTTP error! status: ${response.status}`);
3491 2038 }
3492 2039 return response.json();
@@ -3491,166 +2038,185 @@
3491 2038 }
3492 2039 return response.json();
3493 2040 })
3494 2041 .then((data) => {
3495 - setEmailSubmissionState(botId, false);
3496 -
2042 + setSubmissionState(false);
2043 +
3497 2044 if (data.success) {
3498 - showChatContainerForBot(botId);
2045 + // Show chat immediately
2046 + showChatContainer();
3499 2047
3500 - // Replace {visitor_name} placeholder in intro message with actual name
3501 - if (userName) {
3502 - replaceVisitorNamePlaceholder(botId, userName);
3503 - } else {
3504 - // Remove placeholder if no name provided
3505 - replaceVisitorNamePlaceholder(botId, '');
3506 - }
3507 -
2048 + // Handle bot response if provided
3508 2049 if (data.message && typeof appendMessage === 'function') {
3509 2050 setTimeout(() => {
3510 - appendMessage('bot', data.message, '', [], false, botId);
2051 + appendMessage('bot', data.message);
3511 2052 if (typeof scrollToBottom === 'function') {
3512 - scrollToBottom(botId);
2053 + scrollToBottom();
3513 2054 }
3514 2055 }, 100);
3515 2056 }
3516 2057 } else {
3517 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2058 + showEmailError(data.message || 'Failed to save email. Please try again.');
3518 2059 }
3519 2060 })
3520 2061 .catch((error) => {
3521 - setEmailSubmissionState(botId, false);
3522 - showEmailError(botId, 'An error occurred. Please try again.');
2062 + clearTimeout(timeoutId);
2063 + setSubmissionState(false);
2064 +
2065 + if (error.name === 'AbortError') {
2066 + showEmailError('Request timed out. Please try again.');
2067 + } else {
2068 + console.error('Email submission error:', error);
2069 + showEmailError('An error occurred. Please try again.');
2070 + }
3523 2071 });
3524 -
3525 - return false;
3526 2072 });
3527 2073
3528 - // Real-time email validation using event delegation
3529 - $(document).on('input', '.mxchat-email-input', function() {
3530 - var botId = getBotIdFromElement(this);
3531 - var $input = $(this);
2074 + // Real-time email validation
2075 + const emailInput = document.getElementById('user-email');
2076 + if (emailInput) {
2077 + let validationTimeout;
2078 +
2079 + emailInput.addEventListener('input', function() {
2080 + // Clear previous validation timeout
2081 + if (validationTimeout) {
2082 + clearTimeout(validationTimeout);
2083 + }
2084 +
2085 + // Debounce validation
2086 + validationTimeout = setTimeout(() => {
2087 + const email = this.value.trim();
2088 + clearEmailError();
2089 +
2090 + if (email && !isValidEmail(email)) {
2091 + showEmailError('Please enter a valid email address.');
2092 + }
2093 + }, 500);
2094 + });
3532 2095
3533 - // Clear previous timeout
3534 - clearTimeout($input.data('validationTimeout'));
3535 -
3536 - // Debounce validation
3537 - var timeout = setTimeout(() => {
3538 - var email = this.value.trim();
3539 - clearEmailError(botId);
3540 -
3541 - if (email && !isValidEmailAddress(email)) {
3542 - showEmailError(botId, 'Please enter a valid email address.');
2096 + // Handle Enter key
2097 + emailInput.addEventListener('keypress', function(e) {
2098 + if (e.key === 'Enter' && !isSubmitting) {
2099 + emailForm.dispatchEvent(new Event('submit'));
3543 2100 }
3544 - }, 500);
2101 + });
2102 + }
3545 2103
3546 - $input.data('validationTimeout', timeout);
3547 - });
3548 -
3549 - // Handle Enter key in email input
3550 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3551 - if (e.key === 'Enter') {
3552 - e.preventDefault();
3553 - var botId = getBotIdFromElement(this);
3554 - if (!emailSubmittingState[botId]) {
3555 - $(this).closest('.email-collection-form').submit();
3556 - }
2104 + // Error display functions
2105 + function showEmailError(message) {
2106 + clearEmailError();
2107 +
2108 + const errorDiv = document.createElement('div');
2109 + errorDiv.className = 'email-error';
2110 + errorDiv.style.cssText = `
2111 + color: #e74c3c;
2112 + font-size: 12px;
2113 + margin-top: 8px;
2114 + padding: 4px 0;
2115 + animation: fadeInError 0.3s ease;
2116 + `;
2117 + errorDiv.textContent = message;
2118 +
2119 + // Add CSS animation if not already present
2120 + if (!document.getElementById('email-error-styles')) {
2121 + const style = document.createElement('style');
2122 + style.id = 'email-error-styles';
2123 + style.textContent = `
2124 + @keyframes fadeInError {
2125 + from { opacity: 0; transform: translateY(-5px); }
2126 + to { opacity: 1; transform: translateY(0); }
2127 + }
2128 + .email-input-shake {
2129 + animation: shake 0.5s ease-in-out;
2130 + }
2131 + @keyframes shake {
2132 + 0%, 100% { transform: translateX(0); }
2133 + 25% { transform: translateX(-5px); }
2134 + 75% { transform: translateX(5px); }
2135 + }
2136 + `;
2137 + document.head.appendChild(style);
3557 2138 }
3558 - });
3559 -
3560 - // Handle Enter key in name input
3561 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3562 - if (e.key === 'Enter') {
3563 - e.preventDefault();
3564 - var botId = getBotIdFromElement(this);
3565 - if (!emailSubmittingState[botId]) {
3566 - $(this).closest('.email-collection-form').submit();
3567 - }
2139 +
2140 + emailForm.appendChild(errorDiv);
2141 +
2142 + // Add shake animation to input
2143 + if (emailInput) {
2144 + emailInput.classList.add('email-input-shake');
2145 + setTimeout(() => {
2146 + emailInput.classList.remove('email-input-shake');
2147 + }, 500);
3568 2148 }
3569 - });
2149 + }
3570 2150
3571 - // Initialize email check for all bot instances
3572 - // For floating bots: defer until widget is opened (zero passive AJAX)
3573 - // For embedded bots: check immediately since the form is visible
3574 - $('.mxchat-chatbot-wrapper').each(function() {
3575 - var botId = $(this).data('bot-id') || 'default';
3576 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2151 + function clearEmailError() {
2152 + const existingErrors = emailForm.querySelectorAll('.email-error');
2153 + existingErrors.forEach(error => error.remove());
2154 + }
3577 2155
3578 - if (emailBlocker) {
3579 - if (isEmbeddedBot(botId)) {
3580 - // Embedded bots are always visible — check now
3581 - resolveEmailState(botId);
3582 - }
3583 - // Floating bots: handled in the widget open handler
3584 - } else if (isEmbeddedBot(botId)) {
3585 - // Embedded bot, no email collection — load history with loader
3586 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3587 - if (chatPersistenceEnabled) {
3588 - MxChatInstances.ensureSession(botId);
3589 - showChatContainerForBot(botId);
3590 - }
3591 - }
2156 + // Initialize email check with delay to prevent race conditions
2157 + setTimeout(checkSessionAndEmail, 100);
2158 +
2159 +} else if (mxchatChat.email_collection_enabled) {
2160 + console.error('Essential elements for email handling are missing:', {
2161 + emailForm: !!emailForm,
2162 + emailBlocker: !!emailBlocker,
2163 + chatbotWrapper: !!chatbotWrapper
3592 2164 });
3593 2165 }
3594 2166
3595 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3596 - $(document).on('click', '.pre-chat-message', function() {
3597 - var botId = getBotIdFromElement(this);
3598 - var $chatbot = getElement(botId, 'floating-chatbot');
3599 - if ($chatbot.hasClass('hidden')) {
3600 - $chatbot.removeClass('hidden').addClass('visible');
3601 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3602 - handlePreChatDismissal(botId);
2167 +
2168 + // Open chatbot when pre-chat message is clicked
2169 + $(document).on('click', '#pre-chat-message', function() {
2170 + var chatbot = $('#floating-chatbot');
2171 + if (chatbot.hasClass('hidden')) {
2172 + chatbot.removeClass('hidden').addClass('visible');
2173 + $('#floating-chatbot-button').addClass('hidden');
2174 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3603 2175 disableScroll(); // Disable scroll when chatbot opens
3604 -
3605 - // Load chat history for returning visitors (persistence)
3606 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3607 - if (chatPersistenceEnabled) {
3608 - MxChatInstances.ensureSession(botId);
3609 - }
3610 -
3611 - // Deferred email check — only on first widget open
3612 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3613 - var instance = MxChatInstances.get(botId);
3614 - if (emailBlocker && !instance.emailCheckDone) {
3615 - instance.emailCheckDone = true;
3616 - resolveEmailState(botId);
3617 - } else if (!emailBlocker) {
3618 - showChatContainerForBot(botId);
3619 - }
3620 2176 }
3621 2177 });
3622 2178
3623 - // Legacy duplicate close handler removed — handled by single event delegation above
2179 + var closeButton = document.querySelector('.close-pre-chat-message');
2180 + if (closeButton) {
2181 + closeButton.addEventListener('click', function() {
2182 + $('#pre-chat-message').fadeOut(200); // Hide the message
3624 2183
2184 + // Send an AJAX request to set the transient flag for 24 hours
2185 + $.ajax({
2186 + url: mxchatChat.ajax_url,
2187 + type: 'POST',
2188 + data: {
2189 + action: 'mxchat_dismiss_pre_chat_message',
2190 + _ajax_nonce: mxchatChat.nonce
2191 + },
2192 + success: function() {
2193 + //console.log('Pre-chat message dismissed for 24 hours.');
3625 2194
3626 -function hasQuickQuestions(botId) {
3627 - botId = botId || 'default';
3628 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3629 - if (!questionsContainer) return false;
3630 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2195 + // Ensure the message is hidden after dismissal
2196 + $('#pre-chat-message').hide();
2197 + },
2198 + error: function() {
2199 + ////console.error('Failed to dismiss pre-chat message.');
2200 + }
2201 + });
2202 + });
2203 + }
2204 +
2205 +
2206 +function hasQuickQuestions() {
2207 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3631 2208 return questionButtons.length > 0;
3632 2209 }
3633 2210
3634 -/**
3635 - * Check if a bot is embedded (not floating)
3636 - * Embedded bots don't have a .floating-chatbot wrapper
3637 - */
3638 -function isEmbeddedBot(botId) {
3639 - botId = botId || 'default';
3640 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3641 - return !floatingWrapper;
3642 -}
3643 -
3644 -function collapseQuickQuestions(botId) {
3645 - botId = botId || 'default';
3646 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3647 - if (questionsContainer && hasQuickQuestions(botId)) {
2211 +function collapseQuickQuestions() {
2212 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2213 + if (questionsContainer && hasQuickQuestions()) {
3648 2214 questionsContainer.classList.add('collapsed');
3649 2215 questionsContainer.classList.add('has-been-collapsed');
3650 2216 try {
3651 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3652 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2217 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2218 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3653 2219 } catch (e) {
3654 2220 // Ignore if sessionStorage is not available
3655 2221 }
3656 2222 }
@@ -3655,15 +2221,14 @@
3655 2221 }
3656 2222 }
3657 2223 }
3658 2224
3659 -function expandQuickQuestions(botId) {
3660 - botId = botId || 'default';
3661 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3662 - if (questionsContainer && hasQuickQuestions(botId)) {
2225 +function expandQuickQuestions() {
2226 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2227 + if (questionsContainer && hasQuickQuestions()) {
3663 2228 questionsContainer.classList.remove('collapsed');
3664 2229 try {
3665 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2230 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3666 2231 } catch (e) {
3667 2232 // Ignore if sessionStorage is not available
3668 2233 }
3669 2234 }
@@ -3668,24 +2233,18 @@
3668 2233 }
3669 2234 }
3670 2235 }
3671 2236
3672 -function checkQuickQuestionsState(botId) {
3673 - botId = botId || 'default';
3674 - if (!hasQuickQuestions(botId)) {
2237 +function checkQuickQuestionsState() {
2238 + if (!hasQuickQuestions()) {
3675 2239 return; // Don't do anything if no questions exist
3676 2240 }
3677 -
3678 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3679 - if (isEmbeddedBot(botId)) {
3680 - return;
3681 - }
3682 -
2241 +
3683 2242 try {
3684 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3685 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3686 -
3687 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2243 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2244 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2245 +
2246 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3688 2247 if (questionsContainer) {
3689 2248 if (hasBeenCollapsed === 'true') {
3690 2249 questionsContainer.classList.add('has-been-collapsed');
3691 2250 }
@@ -3696,100 +2255,39 @@
3696 2255 } catch (e) {
3697 2256 // Ignore if sessionStorage is not available
3698 2257 }
3699 2258 }
2259 +
2260 +
2261 +
2262 +
2263 +// ====================================
2264 +// MAIN INITIALIZATION
2265 +// ====================================
3700 2266
3701 -// Global delegation for dynamically added links as fallback
3702 -// Use class selector for multi-instance support
3703 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3704 - const $link = $(this);
3705 - const messageDiv = $link.closest('.bot-message, .agent-message');
2267 +if ($('#floating-chatbot').hasClass('hidden')) {
2268 + $('#floating-chatbot-button').removeClass('hidden');
2269 +}
2270 +// Initialize when document is ready
2271 +setFullHeight();
2272 +initializeChatVisibility();
2273 +loadChatHistory();
3706 2274
3707 - // Only process bot/agent message links
3708 - if (messageDiv.length > 0) {
3709 - const originalHref = $link.attr('href');
2275 +// Make functions globally available for add-ons
2276 +window.hasQuickQuestions = hasQuickQuestions;
2277 +window.collapseQuickQuestions = collapseQuickQuestions;
2278 +window.appendMessage = appendMessage;
2279 +window.appendThinkingMessage = appendThinkingMessage;
2280 +window.scrollToBottom = scrollToBottom;
2281 +window.scrollElementToTop = scrollElementToTop;
2282 +window.replaceLastMessage = replaceLastMessage;
2283 +window.callMxChat = callMxChat;
2284 +window.callMxChatStream = callMxChatStream;
2285 +window.shouldUseStreaming = shouldUseStreaming;
2286 +window.getChatSession = getChatSession;
2287 +window.getPageContext = getPageContext;
2288 +window.updateStreamingMessage = updateStreamingMessage;
3710 2289
3711 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3712 - e.preventDefault();
3713 - e.stopPropagation();
3714 -
3715 - // Mark as tracked
3716 - $link.attr('data-tracked', 'true');
3717 -
3718 - // Get bot ID from the chat box context
3719 - var botId = getBotIdFromElement(this);
3720 -
3721 - // Get message context from the message div
3722 - const messageText = messageDiv.text().substring(0, 200);
3723 -
3724 - $.ajax({
3725 - url: mxchatChat.ajax_url,
3726 - type: 'POST',
3727 - data: {
3728 - action: 'mxchat_track_url_click',
3729 - session_id: getChatSession(botId),
3730 - url: originalHref,
3731 - message_context: messageText,
3732 - nonce: mxchatChat.nonce
3733 - },
3734 - complete: function() {
3735 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3736 - window.open(originalHref, '_blank');
3737 - } else {
3738 - window.location.href = originalHref;
3739 - }
3740 - }
3741 - });
3742 -
3743 - return false;
3744 - }
3745 - }
3746 -});
3747 -
3748 - // ====================================
3749 - // MAIN INITIALIZATION
3750 - // ====================================
3751 -
3752 - // Initialize all chatbot instances on the page
3753 - initializeAllInstances();
3754 -
3755 - // Legacy initialization for single bot compatibility
3756 - $('.floating-chatbot.hidden').each(function() {
3757 - var botId = getBotIdFromElement(this);
3758 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3759 - });
3760 -
3761 - // Initialize when document is ready
3762 - setFullHeight();
3763 -
3764 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3765 - // until the user's first interaction via MxChatInstances.ensureSession()
3766 -
3767 - // Initialize chat visibility for all instances
3768 - $('.mxchat-chatbot-wrapper').each(function() {
3769 - var botId = $(this).data('bot-id') || 'default';
3770 - initializeChatVisibility(botId);
3771 - });
3772 -
3773 - // Make functions globally available for add-ons
3774 - window.hasQuickQuestions = hasQuickQuestions;
3775 - window.collapseQuickQuestions = collapseQuickQuestions;
3776 - window.appendMessage = appendMessage;
3777 - window.appendThinkingMessage = appendThinkingMessage;
3778 - window.scrollToBottom = scrollToBottom;
3779 - window.scrollElementToTop = scrollElementToTop;
3780 - window.replaceLastMessage = replaceLastMessage;
3781 - window.callMxChat = callMxChat;
3782 - window.callMxChatStream = callMxChatStream;
3783 - window.shouldUseStreaming = shouldUseStreaming;
3784 - window.getChatSession = getChatSession;
3785 - window.getPageContext = getPageContext;
3786 - window.updateStreamingMessage = updateStreamingMessage;
3787 - window.MxChatInstances = MxChatInstances;
3788 - window.getElement = getElement;
3789 - window.getElementDOM = getElementDOM;
3790 - window.getBotIdFromElement = getBotIdFromElement;
3791 -
3792 2290 }); // End of jQuery ready
3793 2291
3794 2292
3795 2293 // ====================================
@@ -3817,5 +2315,10 @@
3817 2315 });
3818 2316 }
3819 2317 }
3820 2318 });
2319 +
2320 +
2321 +
2322 +
2323 +
3821 2324