PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.3.3
MxChat – AI Chatbot & Content Generation for WordPress v2.3.3
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1187 -3588 3.2.20 → 2.3.3 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,82 +11,53 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
386 25
387 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
388 26
389 27 // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
391 29 // ====================================
392 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
393 50 function getCookie(name) {
394 51 let value = "; " + document.cookie;
395 52 let parts = value.split("; " + name + "=");
396 53 if (parts.length == 2) return parts.pop().split(";").shift();
397 54 }
398 -
55 +
399 56 function generateSessionId() {
400 - // Session IDs function as the de-facto bearer token for an anonymous
401 - // chat, so generate them with a CSPRNG when available. Math.random is a
402 - // legacy fallback for ancient/sandboxed environments that lack
403 - // window.crypto. The 'mxchat_chat_' prefix is preserved exactly (other
404 - // code pattern-matches on it). (plan-0c17b5)
405 - var rand;
406 - try {
407 - if (window.crypto && window.crypto.getRandomValues) {
408 - var buf = new Uint8Array(16); // 128 bits
409 - window.crypto.getRandomValues(buf);
410 - rand = Array.prototype.map.call(buf, function (b) {
411 - return ('0' + b.toString(16)).slice(-2);
412 - }).join('');
413 - }
414 - } catch (e) {}
415 - if (!rand) {
416 - rand = Math.random().toString(36).substr(2, 9); // legacy fallback
417 - }
418 - return 'mxchat_chat_' + rand;
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
419 58 }
420 59
421 - // Legacy function - now delegates to instance manager
422 - function getChatSession(botId) {
423 - botId = botId || 'default';
424 - return MxChatInstances.getChatSession(botId);
425 - }
426 -
427 - function setChatSession(sessionId, botId) {
428 - botId = botId || 'default';
429 - MxChatInstances.setChatSession(botId, sessionId);
430 - }
431 -
432 - function resetChatSession(botId) {
433 - botId = botId || 'default';
434 - MxChatInstances.resetChatSession(botId);
435 - }
436 -
437 - // ====================================
438 - // INITIALIZE ALL CHATBOT INSTANCES
439 - // ====================================
440 -
441 - function initializeAllInstances() {
442 - // Find all chatbot wrappers on the page
443 - $('.mxchat-chatbot-wrapper').each(function() {
444 - var botId = $(this).data('bot-id') || 'default';
445 - MxChatInstances.init(botId);
446 - initializeBotInstance(botId);
447 - });
448 - }
449 -
450 - function initializeBotInstance(botId) {
451 - var instance = MxChatInstances.get(botId);
452 -
453 - // Initialize quick questions state for this bot
454 - checkQuickQuestionsState(botId);
455 -
456 - // Note: Event handlers use event delegation with class selectors,
457 - // so they work automatically for all instances without per-bot setup
458 - }
459 -
460 60 // ====================================
461 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
462 62 // ====================================
463 63
@@ -533,9 +133,9 @@
533 133 const elements = clone.querySelectorAll(selector);
534 134 elements.forEach(el => el.remove());
535 135 });
536 136
537 - // Extract MxChat context data attributes before getting text content
137 + // NEW: Extract MxChat context data attributes before getting text content
538 138 const contextData = [];
539 139 clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
540 140 const contextValue = el.dataset.mxchatContext;
541 141 if (contextValue && contextValue.trim()) {
@@ -569,272 +169,73 @@
569 169 content: pageContent
570 170 };
571 171 }
572 172
573 -// Track originating page when chat starts
574 -function trackOriginatingPage() {
575 - const sessionId = getChatSession();
576 - const pageUrl = window.location.href;
577 - const pageTitle = document.title || 'Untitled Page';
578 -
579 - // Only track once per session
580 - const trackingKey = 'mxchat_originating_tracked_' + sessionId;
581 - if (sessionStorage.getItem(trackingKey)) {
582 - return;
583 - }
584 -
585 - $.ajax({
586 - url: mxchatChat.ajax_url,
587 - type: 'POST',
588 - data: {
589 - action: 'mxchat_track_originating_page',
590 - session_id: sessionId,
591 - page_url: pageUrl,
592 - page_title: pageTitle,
593 - nonce: mxchatChat.nonce
594 - },
595 - success: function(response) {
596 - if (response.success) {
597 - sessionStorage.setItem(trackingKey, 'true');
598 - }
599 - }
600 - });
601 -}
602 -
603 173 // ====================================
604 174 // CORE CHAT FUNCTIONALITY
605 175 // ====================================
606 -
607 -// Helper functions to disable/enable chat input while waiting for response
608 -function disableChatInput(botId) {
609 - botId = botId || 'default';
610 - var chatInput = getElementDOM(botId, 'chat-input');
611 - var sendButton = getElementDOM(botId, 'send-button');
612 - if (chatInput) {
613 - chatInput.disabled = true;
614 - chatInput.style.opacity = '0.6';
615 - }
616 - if (sendButton) {
617 - sendButton.disabled = true;
618 - sendButton.style.opacity = '0.5';
619 - sendButton.style.pointerEvents = 'none';
620 - }
621 -}
622 -
623 -// Whether the input may grab focus after a completed reply (plan 03799f).
624 -// On coarse-pointer devices focusing a text input summons the on-screen
625 -// keyboard over the answer the visitor is trying to read, so 'auto' (the
626 -// default) focuses only on fine-pointer devices. The site-wide
627 -// mxchat_autofocus_after_reply PHP filter can force 'on'/'off'.
628 -// NOT used on widget open (:~3424) — that focus is a deliberate act and is
629 -// what makes the widget keyboard-accessible.
630 -function mxchatShouldAutofocusAfterReply() {
631 - var pref = (typeof mxchatChat !== 'undefined' && mxchatChat.autofocus_after_reply) || 'auto';
632 - if (pref === 'on') return true;
633 - if (pref === 'off') return false;
634 - try {
635 - return !window.matchMedia('(pointer: coarse)').matches;
636 - } catch (err) {
637 - return true;
638 - }
639 -}
640 -
641 -function enableChatInput(botId) {
642 - botId = botId || 'default';
643 - var chatInput = getElementDOM(botId, 'chat-input');
644 - var sendButton = getElementDOM(botId, 'send-button');
645 - if (chatInput) {
646 - chatInput.disabled = false;
647 - chatInput.style.opacity = '1';
648 - if (mxchatShouldAutofocusAfterReply()) {
649 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
650 - }
651 - }
652 - if (sendButton) {
653 - sendButton.disabled = false;
654 - sendButton.style.opacity = '1';
655 - sendButton.style.pointerEvents = 'auto';
656 - }
657 - // Every completion path re-enables input, so this is the single restore
658 - // point for the streaming Stop affordance (no-op when not in stop mode).
659 - mxchatRestoreSendButton(botId);
660 -}
661 -
662 -// --- Streaming Stop control -------------------------------------------------
663 -// One live stream handle per bot instance, so Stop on one widget never aborts
664 -// another bot on the same page.
665 -var mxchatActiveStreams = {};
666 -// Original send-button markup, captured once per bot the first time the Stop
667 -// state is shown (never captured while already in stop mode, so a rapid
668 -// stop-then-resend can't save the stop glyph as the "original").
669 -var mxchatSendMarkup = {};
670 -
671 -function mxchatShowStopButton(botId) {
672 - var btn = getElementDOM(botId, 'send-button');
673 - if (!btn) return;
674 - if (!btn.classList.contains('mxchat-stop-mode')) {
675 - mxchatSendMarkup[botId] = {
676 - html: btn.innerHTML,
677 - label: btn.getAttribute('aria-label')
678 - };
679 - }
680 -
681 - // Mirror the send icon's rendered size + color so the stop glyph looks
682 - // native, including custom send images/colors and theme overrides.
683 - var child = btn.querySelector('svg, img');
684 - var size = 25;
685 - var color = '';
686 - if (child) {
687 - var rect = child.getBoundingClientRect();
688 - if (rect.width) {
689 - size = Math.round(Math.min(rect.width, rect.height));
690 - }
691 - var cs = window.getComputedStyle(child);
692 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
693 - }
694 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
695 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
696 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
697 - // start a stream synchronously while the originating click is still
698 - // bubbling up to our delegated handler. Without this guard, that handler
699 - // reads the just-added stop-mode class as a user Stop press and aborts the
700 - // brand-new stream — the user's message renders but no reply ever fires
701 - // (plan-4bba64 silent message loss). The flag only spans the current event
702 - // dispatch: cleared on the next macrotask, long before a real Stop click.
703 - btn.__mxchatStopJustShown = true;
704 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
705 - btn.classList.add('mxchat-stop-mode');
706 - btn.setAttribute('aria-label', stopLabel);
707 - btn.setAttribute('title', stopLabel);
708 - // disableChatInput() ran when the turn was sent; the Stop control itself
709 - // must stay clickable while the textarea remains disabled.
710 - btn.disabled = false;
711 - btn.style.opacity = '1';
712 - btn.style.pointerEvents = 'auto';
713 -}
714 -
715 -function mxchatRestoreSendButton(botId) {
716 - var btn = getElementDOM(botId, 'send-button');
717 - var saved = mxchatSendMarkup[botId];
718 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
719 - btn.innerHTML = saved.html;
720 - btn.classList.remove('mxchat-stop-mode');
721 - btn.removeAttribute('title');
722 - if (saved.label) {
723 - btn.setAttribute('aria-label', saved.label);
724 - }
725 -}
726 -
727 -function mxchatStopStreaming(botId) {
728 - var entry = mxchatActiveStreams[botId];
729 - if (!entry || !entry.controller) return;
730 - entry.aborted = true;
731 - try { entry.controller.abort(); } catch (e) {}
732 -}
733 -
734 -// Returns true when a stream rejection came from an intentional Stop click:
735 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
736 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
737 - var entry = mxchatActiveStreams[botId];
738 - if (!entry || !entry.aborted) return false;
739 - delete mxchatActiveStreams[botId];
740 - if (!accumulatedContent) {
741 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
742 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
743 - }
744 - enableChatInput(botId); // also restores the send icon
745 - if (callback) {
746 - callback(accumulatedContent || '');
747 - }
748 - return true;
749 -}
750 -
751 176 // Update your existing sendMessage function
752 -function sendMessage(botId) {
753 - botId = botId || 'default';
754 - MxChatInstances.ensureSession(botId);
755 - var $chatInput = getElement(botId, 'chat-input');
756 - var message = $chatInput.val();
757 -
177 +function sendMessage() {
178 + var message = $('#chat-input').val();
179 +
758 180 // ADD PROMPT HOOK HERE
759 - if (typeof customMxChatFilter === 'function') {
760 - message = customMxChatFilter(message, "prompt");
181 + if (typeof customMxChatFilter === 'function') {
182 + message = customMxChatFilter(message, "prompt");
761 183 }
762 -
184 +
763 185 if (message) {
764 - // Don't disable input in live agent mode - let users chat freely
765 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
766 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
767 - if (!isAgentMode) {
768 - disableChatInput(botId);
769 - }
186 + appendMessage("user", message);
187 + $('#chat-input').val('');
188 + $('#chat-input').css('height', 'auto');
770 189
771 - appendMessage("user", message, '', [], false, botId);
772 - $chatInput.val('');
773 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
774 - $chatInput.css('height', 'auto');
775 -
776 - if (hasQuickQuestions(botId)) {
777 - collapseQuickQuestions(botId);
190 + if (hasQuickQuestions()) {
191 + collapseQuickQuestions();
778 192 }
779 - appendThinkingMessage(botId);
780 - scrollToBottom(botId);
193 + appendThinkingMessage();
194 + scrollToBottom();
781 195
782 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
196 + const currentModel = mxchatChat.model || 'gpt-4o';
783 197
784 198 // Check if streaming is enabled AND supported for this model
785 199 if (shouldUseStreaming(currentModel)) {
786 200 callMxChatStream(message, function(response) {
787 - // Content is final: releasing aria-busy lets the live region
788 - // announce the completed reply once (plan 67f126).
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
790 - }, botId);
201 + $('.bot-message.temporary-message').removeClass('temporary-message');
202 + });
791 203 } else {
792 204 callMxChat(message, function(response) {
793 - replaceLastMessage("bot", response, '', [], botId);
794 - }, botId);
205 + replaceLastMessage("bot", response);
206 + });
795 207 }
796 208 }
797 209 }
798 210
799 211 // Update your existing sendMessageToChatbot function
800 -function sendMessageToChatbot(message, botId) {
801 - botId = botId || 'default';
802 - MxChatInstances.ensureSession(botId);
803 -
212 +function sendMessageToChatbot(message) {
804 213 // ADD PROMPT HOOK HERE
805 214 if (typeof customMxChatFilter === 'function') {
806 215 message = customMxChatFilter(message, "prompt");
807 216 }
217 +
218 + var sessionId = getChatSession();
808 219
809 - // Don't disable input in live agent mode - let users chat freely
810 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
811 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
812 - if (!isAgentMode) {
813 - disableChatInput(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
814 222 }
223 + appendThinkingMessage();
224 + scrollToBottom();
815 225
816 - var sessionId = getChatSession(botId);
226 + const currentModel = mxchatChat.model || 'gpt-4o';
817 227
818 - if (hasQuickQuestions(botId)) {
819 - collapseQuickQuestions(botId);
820 - }
821 - appendThinkingMessage(botId);
822 - scrollToBottom(botId);
823 -
824 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
825 -
826 228 // Check if streaming is enabled AND supported for this model
827 229 if (shouldUseStreaming(currentModel)) {
828 230 callMxChatStream(message, function(response) {
829 - // Final content — release aria-busy so the reply announces once (67f126).
830 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
831 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
832 233 } else {
833 234 callMxChat(message, function(response) {
834 - getElement(botId, 'chat-box').find('.temporary-message').remove();
835 - replaceLastMessage("bot", response, '', [], botId);
836 - }, botId);
235 + $('.temporary-message').remove();
236 + replaceLastMessage("bot", response);
237 + });
837 238 }
838 239 }
839 240
840 241 // Updated shouldUseStreaming function with debugging
@@ -849,100 +250,25 @@
849 250 // Only use streaming if both enabled and supported
850 251 return streamingEnabled && streamingSupported;
851 252 }
852 253
853 -// Helper function to handle chat mode updates
854 -function handleChatModeUpdates(response, responseText) {
855 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
856 - if (response.chat_mode) {
857 - updateChatModeIndicator(response.chat_mode);
858 - return; // Return early since we found explicit mode
859 - }
860 - // Check for fallback response chat mode
861 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
862 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
863 - return; // Return early since we found explicit mode
864 - }
865 -
866 - // Only do text-based detection if no explicit mode was provided
867 - // Check for specific AI chatbot response text
868 - if (responseText === 'You are now chatting with the AI chatbot.' ||
869 - responseText.includes('now chatting with the AI') ||
870 - responseText.includes('switched to AI mode') ||
871 - responseText.includes('AI chatbot is now')) {
872 - updateChatModeIndicator('ai');
873 - }
874 - // Check for agent transfer messages
875 - else if (responseText.includes('agent') &&
876 - (responseText.includes('transfer') || responseText.includes('connected'))) {
877 - updateChatModeIndicator('agent');
878 - }
879 -}
880 -
881 -// Function to get bot ID from any element or wrapper
882 -// If element is provided, finds the bot ID from its wrapper
883 -// If no element, returns 'default' (for backward compatibility)
884 -function getMxChatBotId(element) {
885 - if (element) {
886 - return getBotIdFromElement(element);
887 - }
888 - // Fallback: find first chatbot wrapper on page
889 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
890 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
891 -}
892 -
893 -function callMxChat(message, callback, botId) {
894 - botId = botId || getMxChatBotId();
895 -
896 - // Streaming fallbacks land here: drop any leftover stream handle and
897 - // return the button to its send state (no-op for plain non-stream turns).
898 - if (mxchatActiveStreams[botId]) {
899 - delete mxchatActiveStreams[botId];
900 - }
901 - mxchatRestoreSendButton(botId);
902 -
903 - // Store the message in case we need to retry after session reset
904 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
905 -
254 +function callMxChat(message, callback) {
906 255 // Get page context if contextual awareness is enabled
907 256 const pageContext = getPageContext();
908 -
909 - // Get instance for session start timestamp (used when persistence is OFF)
910 - var instance = MxChatInstances.get(botId);
911 -
912 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
913 - // and returns the guaranteed-present session id from the in-memory instance even when
914 - // cookie/localStorage writes are silently blocked by the browser.
915 - var sessionId = MxChatInstances.ensureSession(botId);
916 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
917 - // Last-resort generation to ensure we never POST a null marker.
918 - sessionId = generateSessionId();
919 - MxChatInstances.setChatSession(botId, sessionId);
920 - }
921 -
922 - // Wait for the page-cache nonce refresh to complete before firing the
923 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
924 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
925 - // callback guarantees we read the fresh value. See plan-c5457f.
926 - refreshNonceIfNeeded(function() {
257 +
927 258 // Prepare AJAX data
928 259 const ajaxData = {
929 260 action: 'mxchat_handle_chat_request',
930 261 message: message,
931 - session_id: sessionId,
932 - nonce: mxchatChat.nonce,
933 - current_page_url: window.location.href,
934 - current_page_title: document.title,
935 - bot_id: botId,
936 - // Pass session start timestamp so AI context matches what user sees
937 - session_start_timestamp: instance.sessionStartTimestamp || 0
262 + session_id: getChatSession(),
263 + nonce: mxchatChat.nonce
938 264 };
939 -
265 +
940 266 // Add page context if available
941 267 if (pageContext) {
942 268 ajaxData.page_context = JSON.stringify(pageContext);
943 269 }
944 -
270 +
945 271 // CHECK FOR VISION FLAGS AND ADD THEM
946 272 if (window.mxchatVisionProcessed) {
947 273 ajaxData.vision_processed = true;
948 274 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -951,9 +277,9 @@
951 277 window.mxchatVisionProcessed = false;
952 278 window.mxchatOriginalMessage = null;
953 279 window.mxchatVisionImagesCount = 0;
954 280 }
955 -
281 +
956 282 $.ajax({
957 283 url: mxchatChat.ajax_url,
958 284 type: 'POST',
959 285 dataType: 'json',
@@ -958,99 +284,37 @@
958 284 type: 'POST',
959 285 dataType: 'json',
960 286 data: ajaxData,
961 287 success: function(response) {
962 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
963 - if (response.chat_mode) {
964 - updateChatModeIndicator(response.chat_mode, botId);
965 - }
288 + // Log the full response for debugging
289 + //console.log("API Response:", response);
966 290
967 - // Also check in data property if response is wrapped
968 - if (response.data && response.data.chat_mode) {
969 - updateChatModeIndicator(response.data.chat_mode, botId);
970 - }
971 -
972 - // SECURITY FIX: Check for errors FIRST before checking for success
973 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
974 - if (response.success === false || (response.data && response.data.error_message)) {
975 - let errorMessage = "";
976 - let errorCode = "";
977 -
978 - // Check various possible error locations in the response
979 - if (response.data && response.data.error_message) {
980 - errorMessage = response.data.error_message;
981 - errorCode = response.data.error_code || "";
982 - } else if (response.error_message) {
983 - errorMessage = response.error_message;
984 - errorCode = response.error_code || "";
985 - } else if (response.message) {
986 - errorMessage = response.message;
987 - } else if (typeof response.data === 'string') {
988 - errorMessage = response.data;
989 - } else {
990 - // Fallback for any other unexpected response format
991 - errorMessage = "An error occurred. Please try again or contact support.";
992 - }
993 -
994 - // Handle session reset action (IP changed, session expired, etc.)
995 - // Silent reset — keep chat UI intact, just get a new session and retry
996 - if (response.data && response.data.action === 'reset_session') {
997 - MxChatInstances.silentResetSession(botId);
998 - // Re-send the original message with the new session (user message is already displayed)
999 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1000 - if (originalMessage) {
1001 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1002 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
1003 - if (shouldUseStreaming(currentModel)) {
1004 - callMxChatStream(originalMessage, function(response) {
1005 - // Final content — release aria-busy so the reply announces once (67f126).
1006 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
1007 - }, botId);
1008 - } else {
1009 - callMxChat(originalMessage, function(response) {
1010 - replaceLastMessage("bot", response, '', [], botId);
1011 - }, botId);
1012 - }
1013 - }
1014 - return;
1015 - }
1016 -
1017 - // Format user-friendly error message
1018 - let displayMessage = errorMessage;
1019 -
1020 - // Customize message for admin users
1021 - if (mxchatChat.is_admin) {
1022 - // For admin users, show more technical details including error code
1023 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1024 - }
1025 -
1026 - replaceLastMessage("bot", displayMessage, '', [], botId);
1027 - return; // Exit early for errors
1028 - }
1029 -
1030 - // NOW check if this is a successful response by looking for text, html, or message fields
291 + // First check if this is a successful response by looking for text, html, or message fields
1031 292 // This preserves compatibility with your server response format
1032 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
293 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
1033 294 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
1034 295
1035 296 // Handle successful response - this is your original success handling code
1036 297
1037 - // Handle other responses
1038 - let responseText = response.text || '';
1039 - let responseHtml = response.html || '';
1040 - let responseMessage = response.message || '';
298 + // Existing chat mode check
299 + if (response.chat_mode) {
300 + updateChatModeIndicator(response.chat_mode);
301 + }
302 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
303 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
304 + }
1041 305
1042 306 // Add PDF filename handling
1043 307 if (response.data && response.data.filename) {
1044 - showActivePdf(response.data.filename, botId);
1045 - var instance = MxChatInstances.get(botId);
1046 - instance.activePdfFile = response.data.filename;
308 + showActivePdf(response.data.filename);
309 + activePdfFile = response.data.filename;
1047 310 }
1048 311
1049 312 // Add redirect check here
1050 313 if (response.redirect_url) {
314 + let responseText = response.text || '';
1051 315 if (responseText) {
1052 - replaceLastMessage("bot", responseText, '', [], botId);
316 + replaceLastMessage("bot", responseText);
1053 317 }
1054 318 setTimeout(() => {
1055 319 window.location.href = response.redirect_url;
1056 320 }, 1500);
@@ -1058,17 +322,24 @@
1058 322 }
1059 323
1060 324 // Check for live agent response
1061 325 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1062 - removeThinkingDots(botId);
1063 - updateChatModeIndicator('agent', botId);
1064 - enableChatInput(botId);
326 + updateChatModeIndicator('agent');
1065 327 return;
1066 328 }
1067 329
330 + // Handle other responses
331 + let responseText = response.text || '';
332 + let responseHtml = response.html || '';
333 + let responseMessage = response.message || '';
334 +
335 + if (responseText === 'You are now chatting with the AI chatbot.') {
336 + updateChatModeIndicator('ai');
337 + }
338 +
1068 339 // Handle the message and show notification if chat is hidden
1069 340 if (responseText || responseHtml || responseMessage) {
1070 -
341 +
1071 342 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1072 343 if (responseText && typeof customMxChatFilter === 'function') {
1073 344 responseText = customMxChatFilter(responseText, "response");
1074 345 }
@@ -1074,53 +345,89 @@
1074 345 }
1075 346 if (responseMessage && typeof customMxChatFilter === 'function') {
1076 347 responseMessage = customMxChatFilter(responseMessage, "response");
1077 348 }
1078 -
349 +
1079 350 // Update the messages as before
1080 351 if (responseText && responseHtml) {
1081 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
352 + replaceLastMessage("bot", responseText, responseHtml);
1082 353 } else if (responseText) {
1083 - replaceLastMessage("bot", responseText, '', [], botId);
354 + replaceLastMessage("bot", responseText);
1084 355 } else if (responseHtml) {
1085 - replaceLastMessage("bot", "", responseHtml, [], botId);
356 + replaceLastMessage("bot", "", responseHtml);
1086 357 } else if (responseMessage) {
1087 - replaceLastMessage("bot", responseMessage, '', [], botId);
358 + replaceLastMessage("bot", responseMessage);
1088 359 }
1089 360
1090 361 // Check if chat is hidden and show notification
1091 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1092 - if ($floatingChatbot.hasClass('hidden')) {
1093 - var $badge = getElement(botId, 'chat-notification-badge');
1094 - if ($badge.length) {
1095 - $badge.show();
362 + if ($('#floating-chatbot').hasClass('hidden')) {
363 + const badge = $('#chat-notification-badge');
364 + if (badge.length) {
365 + badge.show();
1096 366 }
1097 367 }
1098 368 } else {
1099 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1100 - if (response.vectorstore_error) {
1101 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1102 - }
1103 - replaceLastMessage("bot", emptyMsg, '', [], botId);
369 + ////console.error("Unexpected response format:", response);
370 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1104 371 }
1105 372
1106 373 if (response.message_id) {
1107 - var instance = MxChatInstances.get(botId);
1108 - instance.lastSeenMessageId = response.message_id;
374 + lastSeenMessageId = response.message_id;
1109 375 }
1110 376
1111 377 return;
1112 378 }
1113 379
1114 - // Fallback for truly unexpected response formats
1115 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
380 + // If we got here, it's likely an error response
381 + // Now we can check for error conditions with our robust error handling
382 +
383 + let errorMessage = "";
384 + let errorCode = "";
385 +
386 + // Check various possible error locations in the response
387 + if (response.data && response.data.error_message) {
388 + errorMessage = response.data.error_message;
389 + errorCode = response.data.error_code || "";
390 + } else if (response.error_message) {
391 + errorMessage = response.error_message;
392 + errorCode = response.error_code || "";
393 + } else if (response.message) {
394 + errorMessage = response.message;
395 + } else if (typeof response.data === 'string') {
396 + errorMessage = response.data;
397 + } else if (!response.success) {
398 + // Explicit check for success: false without other error info
399 + errorMessage = "An error occurred. Please try again or contact support.";
400 + } else {
401 + // Fallback for any other unexpected response format
402 + errorMessage = "Unexpected response received. Please try again or contact support.";
403 + }
404 +
405 + // Log the error with code for debugging
406 + //console.log("Response data:", response.data);
407 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
408 +
409 + // Format user-friendly error message
410 + let displayMessage = errorMessage;
411 +
412 + // Customize message for admin users
413 + if (mxchatChat.is_admin) {
414 + // For admin users, show more technical details including error code
415 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
416 + }
417 +
418 + replaceLastMessage("bot", displayMessage);
1116 419 },
1117 420 error: function(xhr, status, error) {
421 + //console.error("AJAX Error:", status, error);
422 + //console.log("Response Text:", xhr.responseText);
423 +
1118 424 let errorMessage = "An unexpected error occurred.";
1119 425
1120 426 // Try to parse the response if it's JSON
1121 427 try {
1122 428 const responseJson = JSON.parse(xhr.responseText);
429 + //console.log("Parsed error response:", responseJson);
1123 430
1124 431 if (responseJson.data && responseJson.data.error_message) {
1125 432 errorMessage = responseJson.data.error_message;
1126 433 } else if (responseJson.message) {
@@ -1140,23 +447,20 @@
1140 447 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1141 448 }
1142 449 }
1143 450
1144 - replaceLastMessage("bot", errorMessage, '', [], botId);
451 + replaceLastMessage("bot", errorMessage);
1145 452 }
1146 453 });
1147 - }); // refreshNonceIfNeeded
1148 454 }
1149 455
1150 -function callMxChatStream(message, callback, botId) {
1151 - botId = botId || getMxChatBotId();
1152 -
1153 - // Store the message in case we need to retry after session reset
1154 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1155 -
1156 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
456 +function callMxChatStream(message, callback) {
457 + //console.log("Using streaming for message:", message);
458 +
459 + const currentModel = mxchatChat.model || 'gpt-4o';
1157 460 if (!isStreamingSupported(currentModel)) {
1158 - callMxChat(message, callback, botId);
461 + //console.log("Streaming not supported, falling back to regular call");
462 + callMxChat(message, callback);
1159 463 return;
1160 464 }
1161 465
1162 466 // Get page context if contextual awareness is enabled
@@ -1161,35 +465,14 @@
1161 465
1162 466 // Get page context if contextual awareness is enabled
1163 467 const pageContext = getPageContext();
1164 468
1165 - // Get instance for session start timestamp (used when persistence is OFF)
1166 - var instance = MxChatInstances.get(botId);
1167 -
1168 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1169 - // non-string value via String(), so passing `null` would POST the literal string "null"
1170 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1171 - // a real string even when cookies/localStorage are blocked.
1172 - var streamSessionId = MxChatInstances.ensureSession(botId);
1173 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1174 - streamSessionId = generateSessionId();
1175 - MxChatInstances.setChatSession(botId, streamSessionId);
1176 - }
1177 -
1178 - // Wait for the page-cache nonce refresh before constructing formData (which
1179 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1180 - refreshNonceIfNeeded(function() {
1181 469 const formData = new FormData();
1182 470 formData.append('action', 'mxchat_stream_chat');
1183 471 formData.append('message', message);
1184 - formData.append('session_id', streamSessionId);
472 + formData.append('session_id', getChatSession());
1185 473 formData.append('nonce', mxchatChat.nonce);
1186 - formData.append('current_page_url', window.location.href);
1187 - formData.append('current_page_title', document.title);
1188 - formData.append('bot_id', botId);
1189 - // Pass session start timestamp so AI context matches what user sees
1190 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1191 -
474 +
1192 475 // Add page context if available
1193 476 if (pageContext) {
1194 477 formData.append('page_context', JSON.stringify(pageContext));
1195 478 }
@@ -1206,60 +489,74 @@
1206 489 }
1207 490
1208 491 let accumulatedContent = '';
1209 492 let testingDataReceived = false;
1210 - let streamingStarted = false;
1211 - // Server-pushed html to append as its OWN bot bubble once the stream
1212 - // finishes (e.g. the consent-safe YouTube embed, plan 03ba33). Rendering is
1213 - // deferred to [DONE] so the embed always lands BELOW the streamed text.
1214 - let pendingAppendHtml = '';
1215 493
1216 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1217 - // The Stop control (send button swapped in place) aborts both the read
1218 - // loop and the underlying request.
1219 - var streamControl = { controller: new AbortController(), aborted: false };
1220 - mxchatActiveStreams[botId] = streamControl;
1221 - mxchatShowStopButton(botId);
1222 -
1223 494 fetch(mxchatChat.ajax_url, {
1224 495 method: 'POST',
1225 496 body: formData,
1226 - credentials: 'same-origin',
1227 - signal: streamControl.controller.signal
497 + credentials: 'same-origin'
1228 498 })
1229 499 .then(response => {
1230 - // Store the response for potential fallback handling
1231 - const responseClone = response.clone();
1232 -
500 + //console.log("Streaming response received:", response);
501 +
1233 502 if (!response.ok) {
1234 - // Try to get error details from response
1235 - return responseClone.json().then(errorData => {
1236 - throw { isServerError: true, data: errorData };
1237 - }).catch(() => {
1238 - throw new Error('Network response was not ok');
1239 - });
503 + throw new Error('Network response was not ok');
1240 504 }
1241 505
1242 - // Check if response is JSON instead of streaming
1243 - const contentType = response.headers.get('content-type');
1244 - if (contentType && contentType.includes('application/json')) {
1245 - return responseClone.json().then(data => {
1246 - // IMMEDIATE CHAT MODE UPDATE for JSON response
1247 - if (data.chat_mode) {
1248 - updateChatModeIndicator(data.chat_mode, botId);
1249 - }
506 + // Check if response is JSON instead of streaming
507 + const contentType = response.headers.get('content-type');
508 + if (contentType && contentType.includes('application/json')) {
509 + //console.log("Received JSON response instead of stream, handling as regular response");
510 + return response.json().then(data => {
1250 511
1251 - // Check for testing panel
1252 - if (window.mxchatTestPanelInstance && data.testing_data) {
1253 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1254 - }
512 + // FIXED: Always check for testing panel, not just in testing mode
513 + if (window.mxchatTestPanelInstance && data.testing_data) {
514 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
515 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
516 + }
517 +
518 + // Handle as regular JSON response
519 + $('.bot-message.temporary-message').remove();
520 +
521 + // Handle different response formats (including intent responses)
522 + if (data.text || data.html || data.message) {
523 +
524 + // ADD RESPONSE HOOKS HERE - FOR STREAMING JSON RESPONSES
525 + if (data.text && typeof customMxChatFilter === 'function') {
526 + data.text = customMxChatFilter(data.text, "response");
527 + }
528 + if (data.message && typeof customMxChatFilter === 'function') {
529 + data.message = customMxChatFilter(data.message, "response");
530 + }
531 +
532 + if (data.text && data.html) {
533 + replaceLastMessage("bot", data.text, data.html);
534 + } else if (data.text) {
535 + replaceLastMessage("bot", data.text);
536 + } else if (data.html) {
537 + replaceLastMessage("bot", "", data.html);
538 + } else if (data.message) {
539 + replaceLastMessage("bot", data.message);
540 + }
541 + }
542 +
543 + // Handle other response properties
544 + if (data.chat_mode) {
545 + updateChatModeIndicator(data.chat_mode);
546 + }
547 +
548 + if (data.data && data.data.filename) {
549 + showActivePdf(data.data.filename);
550 + activePdfFile = data.data.filename;
551 + }
552 +
553 + if (callback) {
554 + callback(data.text || data.message || '');
555 + }
556 + });
557 + }
1255 558
1256 - // Handle the JSON response directly
1257 - handleNonStreamResponse(data, callback, botId);
1258 - return Promise.resolve(); // Prevent further processing
1259 - });
1260 - }
1261 -
1262 559 // Continue with streaming processing
1263 560 const reader = response.body.getReader();
1264 561 const decoder = new TextDecoder();
1265 562 let buffer = '';
@@ -1266,44 +563,9 @@
1266 563
1267 564 function processStream() {
1268 565 reader.read().then(({ done, value }) => {
1269 566 if (done) {
1270 - // If streaming completed but no content was received, try to get response as fallback
1271 - if (!streamingStarted || !accumulatedContent) {
1272 - // Try to read the response as JSON
1273 - responseClone.text().then(text => {
1274 - try {
1275 - const data = JSON.parse(text);
1276 - if (data.text || data.message || data.html) {
1277 - handleNonStreamResponse(data, callback, botId);
1278 - } else {
1279 - // No valid data, fall back to regular call
1280 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1281 - callMxChat(message, callback, botId);
1282 - }
1283 - } catch (e) {
1284 - // Could not parse, fall back to regular call
1285 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1286 - callMxChat(message, callback, botId);
1287 - }
1288 - }).catch(() => {
1289 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1290 - callMxChat(message, callback, botId);
1291 - });
1292 - return;
1293 - }
1294 -
1295 - // Re-enable chat input when stream ends with content
1296 - enableChatInput(botId);
1297 -
1298 - // Scroll the user's last message to the top now that the
1299 - // bot's full reply has rendered (gives max reading room).
1300 - var $chatBoxDone = getElement(botId, 'chat-box');
1301 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1302 - if ($lastUserMsgDone.length) {
1303 - scrollElementToTop($lastUserMsgDone, botId);
1304 - }
1305 -
567 + //console.log("Streaming completed, final content:", accumulatedContent);
1306 568 if (callback) {
1307 569 callback(accumulatedContent);
1308 570 }
1309 571 return;
@@ -1317,34 +579,9 @@
1317 579 if (line.startsWith('data: ')) {
1318 580 const data = line.substring(6);
1319 581
1320 582 if (data === '[DONE]') {
1321 - if (!accumulatedContent) {
1322 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1323 - callMxChat(message, callback, botId);
1324 - return;
1325 - }
1326 -
1327 - // Re-enable chat input after streaming completes
1328 - enableChatInput(botId);
1329 -
1330 - // Render any server-pushed appendix html (e.g. the
1331 - // YouTube embed) as its own bot bubble below the
1332 - // streamed text — mirrors how it is saved in the
1333 - // transcript, so history replays identically.
1334 - if (pendingAppendHtml) {
1335 - appendMessage("bot", "", pendingAppendHtml, [], false, botId);
1336 - pendingAppendHtml = '';
1337 - }
1338 -
1339 - // Scroll the user's last message to the top now
1340 - // that the bot's full reply has rendered.
1341 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1342 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1343 - if ($lastUserMsgStreamDone.length) {
1344 - scrollElementToTop($lastUserMsgStreamDone, botId);
1345 - }
1346 -
583 + //console.log("Received [DONE] signal");
1347 584 if (callback) {
1348 585 callback(accumulatedContent);
1349 586 }
1350 587 return;
@@ -1351,16 +588,12 @@
1351 588 }
1352 589
1353 590 try {
1354 591 const json = JSON.parse(data);
1355 -
1356 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1357 - if (json.chat_mode) {
1358 - updateChatModeIndicator(json.chat_mode, botId);
1359 - }
1360 -
1361 - // Handle testing data
592 +
593 + // FIXED: Always check for testing panel and handle testing data properly
1362 594 if (json.testing_data && !testingDataReceived) {
595 + //console.log('Testing data received in stream:', json.testing_data);
1363 596 if (window.mxchatTestPanelInstance) {
1364 597 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1365 598 testingDataReceived = true;
1366 599 }
@@ -1366,1330 +599,359 @@
1366 599 }
1367 600 }
1368 601 // Handle content streaming
1369 602 else if (json.content) {
1370 - streamingStarted = true;
1371 603 accumulatedContent += json.content;
1372 - updateStreamingMessage(accumulatedContent, botId);
1373 - }
1374 - // Stash appendix html (e.g. video embed) for [DONE]
1375 - else if (json.append_html) {
1376 - pendingAppendHtml = json.append_html;
1377 - }
1378 - // Server-side final pass changed the assembled text
1379 - // (ffef6f: dead-link stripping) — swap the rendered
1380 - // bubble for the validated version. Arrives at most
1381 - // once, just before [DONE].
1382 - else if (json.replace_content) {
1383 - streamingStarted = true;
1384 - accumulatedContent = json.replace_content;
1385 - updateStreamingMessage(accumulatedContent, botId);
1386 - }
1387 - // Handle complete response in stream (fallback response)
1388 - else if (json.text || json.message || json.html) {
1389 - handleNonStreamResponse(json, callback, botId);
1390 - return;
1391 - }
604 + updateStreamingMessage(accumulatedContent);
605 + }
1392 606 // Handle errors
1393 607 else if (json.error) {
1394 -
1395 - // Get error message from various possible fields
1396 - let errorMessage = json.error_message || json.message || json.text ||
1397 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1398 -
1399 - // Re-enable chat input on error
1400 - enableChatInput(botId);
1401 -
1402 - // Display the error directly in the chat
1403 - replaceLastMessage("bot", errorMessage, '', [], botId);
1404 -
1405 - if (callback) {
1406 - callback(errorMessage);
1407 - }
608 + //console.error("Streaming error:", json.error);
609 + replaceLastMessage("bot", "Error: " + json.error);
1408 610 return;
1409 611 }
1410 612 } catch (e) {
1411 - // SSE data parsing error - silently continue
613 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1412 614 }
1413 615 }
1414 616 }
1415 617
1416 618 processStream();
1417 - }).catch(streamError => {
1418 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1419 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1420 - callMxChat(message, callback, botId);
1421 619 });
1422 620 }
1423 621
1424 622 processStream();
1425 623 })
1426 - .catch(error => {
1427 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1428 - // Check if we have server error data with chat mode
1429 - if (error && error.isServerError && error.data) {
1430 - // Check for chat mode in error data
1431 - if (error.data.chat_mode) {
1432 - updateChatModeIndicator(error.data.chat_mode, botId);
1433 - }
1434 -
1435 - handleNonStreamResponse(error.data, callback, botId);
1436 - } else {
1437 - // Only fall back to regular call if we don't have any response data
1438 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1439 - callMxChat(message, callback, botId);
1440 - }
1441 - });
1442 - }); // refreshNonceIfNeeded
624 + .catch(error => {
625 + //console.error('Streaming error:', error);
626 + callMxChat(message, callback);
627 + });
1443 628 }
1444 629
1445 -// Helper function to handle non-streaming responses
1446 -function handleNonStreamResponse(data, callback, botId) {
1447 - botId = botId || 'default';
1448 -
1449 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1450 - if (data.chat_mode) {
1451 - updateChatModeIndicator(data.chat_mode, botId);
1452 - }
1453 -
1454 - // Also check in data property if response is wrapped
1455 - if (data.data && data.data.chat_mode) {
1456 - updateChatModeIndicator(data.data.chat_mode, botId);
1457 - }
1458 -
1459 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1460 - // This prevents a visual gap between thinking dots disappearing and content appearing
1461 -
1462 - // SECURITY FIX: Check for errors FIRST
1463 - if (data.success === false || (data.data && data.data.error_message)) {
1464 - let errorMessage = "";
1465 - let errorCode = "";
1466 -
1467 - // Check various possible error locations
1468 - if (data.data && data.data.error_message) {
1469 - errorMessage = data.data.error_message;
1470 - errorCode = data.data.error_code || "";
1471 - } else if (data.error_message) {
1472 - errorMessage = data.error_message;
1473 - errorCode = data.error_code || "";
1474 - } else if (data.message) {
1475 - errorMessage = data.message;
1476 - } else if (typeof data.data === 'string') {
1477 - errorMessage = data.data;
1478 - } else {
1479 - errorMessage = "An error occurred. Please try again or contact support.";
1480 - }
1481 -
1482 - // Handle session reset action (IP changed, session expired, etc.)
1483 - // Silent reset — keep chat UI intact, just get a new session and retry
1484 - if (data.data && data.data.action === 'reset_session') {
1485 - MxChatInstances.silentResetSession(botId);
1486 - // Re-send the original message with the new session (user message is already displayed)
1487 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1488 - if (originalMessage) {
1489 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1490 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
1491 - if (shouldUseStreaming(currentModel)) {
1492 - callMxChatStream(originalMessage, callback, botId);
1493 - } else {
1494 - callMxChat(originalMessage, callback, botId);
1495 - }
1496 - }
1497 - return;
1498 - }
1499 -
1500 - // Format user-friendly error message
1501 - let displayMessage = errorMessage;
1502 - if (mxchatChat.is_admin) {
1503 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1504 - }
1505 -
1506 - replaceLastMessage("bot", displayMessage, '', [], botId);
1507 -
1508 - if (callback) {
1509 - callback('');
1510 - }
1511 - return; // Exit early for errors
1512 - }
1513 -
1514 - // Check for live agent response
1515 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1516 - removeThinkingDots(botId);
1517 - // Also remove any leftover bot-message that lost its temporary-message class
1518 - var $chatBox = getElement(botId, 'chat-box');
1519 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1520 - updateChatModeIndicator('agent', botId);
1521 - enableChatInput(botId);
1522 - if (callback) {
1523 - callback('');
1524 - }
1525 - return;
1526 - }
1527 -
1528 - // Handle different response formats
1529 - if (data.text || data.html || data.message) {
1530 -
1531 - // Apply response hooks
1532 - if (data.text && typeof customMxChatFilter === 'function') {
1533 - data.text = customMxChatFilter(data.text, "response");
1534 - }
1535 - if (data.message && typeof customMxChatFilter === 'function') {
1536 - data.message = customMxChatFilter(data.message, "response");
1537 - }
1538 -
1539 - // Display the response
1540 - if (data.text && data.html) {
1541 - replaceLastMessage("bot", data.text, data.html, [], botId);
1542 - } else if (data.text) {
1543 - replaceLastMessage("bot", data.text, '', [], botId);
1544 - } else if (data.html) {
1545 - replaceLastMessage("bot", "", data.html, [], botId);
1546 - } else if (data.message) {
1547 - replaceLastMessage("bot", data.message, '', [], botId);
1548 - }
1549 - }
1550 -
1551 - // Handle other response properties
1552 - if (data.data && data.data.filename) {
1553 - showActivePdf(data.data.filename, botId);
1554 - var instance = MxChatInstances.get(botId);
1555 - instance.activePdfFile = data.data.filename;
1556 - }
1557 -
1558 - if (data.redirect_url) {
1559 - setTimeout(() => {
1560 - window.location.href = data.redirect_url;
1561 - }, 1500);
1562 - }
1563 -
1564 - // Ensure chat input is re-enabled (safety net for edge cases)
1565 - enableChatInput(botId);
1566 -
1567 - if (callback) {
1568 - callback(data.text || data.message || '');
1569 - }
1570 -}
1571 -
1572 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1573 -function updateChatModeIndicator(mode, botId) {
1574 - botId = botId || 'default';
1575 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1576 - if (indicator) {
1577 - const oldText = indicator.textContent;
1578 -
1579 - if (mode === 'agent') {
1580 - indicator.textContent = 'Live Agent';
1581 - startPolling(botId);
1582 - } else {
1583 - // Everything else is AI mode
1584 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1585 - indicator.textContent = customAiText;
1586 - stopPolling(botId);
1587 - }
1588 -
1589 - // Force immediate DOM update and reflow
1590 - if (oldText !== indicator.textContent) {
1591 - // Force a reflow to ensure the change is visible immediately
1592 - indicator.style.display = 'none';
1593 - indicator.offsetHeight; // Trigger reflow
1594 - indicator.style.display = '';
1595 -
1596 - // Double-check after a brief moment to ensure the change stuck
1597 - setTimeout(() => {
1598 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1599 - indicator.textContent = 'Live Agent';
1600 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1601 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1602 - indicator.textContent = customAiText;
1603 - }
1604 - }, 50);
1605 - }
1606 - }
1607 -}
1608 -
1609 630 // Function to update message during streaming
1610 -function updateStreamingMessage(content, botId) {
1611 - botId = botId || 'default';
1612 -
631 +function updateStreamingMessage(content) {
1613 632 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1614 633 if (typeof customMxChatFilter === 'function') {
1615 634 content = customMxChatFilter(content, "response");
1616 635 }
636 +
637 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1617 638
1618 - const formattedContent = linkify(content);
639 + // Find the temporary message
640 + const tempMessage = $('.bot-message.temporary-message').last();
1619 641
1620 - // Find the temporary message in this bot's chat box
1621 - var $chatBox = getElement(botId, 'chat-box');
1622 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1623 -
1624 642 if (tempMessage.length) {
1625 - // aria-busy=true for the whole stream: the bubble is rewritten on
1626 - // every chunk, and without busy a polite live region announces those
1627 - // rewrites continuously. Flipped false once the reply is final, so
1628 - // assistive tech announces the completed message ONCE (plan 67f126).
1629 - if (tempMessage.attr('aria-busy') !== 'true') {
1630 - tempMessage.attr('aria-busy', 'true');
1631 - }
1632 643 // Update existing message
1633 644 tempMessage.html(formattedContent);
1634 645 } else {
1635 646 // Create new temporary message if it doesn't exist
1636 - appendMessage("bot", content, '', [], true, botId);
647 + appendMessage("bot", content, '', [], true);
1637 648 }
1638 649 }
1639 650
651 +// UPGRADE: Function to check if streaming is supported for the current model
1640 652 function isStreamingSupported(model) {
1641 653 if (!model) return false;
1642 654
655 + //console.log("Checking streaming support for model:", model); // Debug log
656 +
657 + // Get the model prefix
1643 658 const modelPrefix = model.split('-')[0].toLowerCase();
659 +
660 + //console.log("Model prefix:", modelPrefix); // Debug log
1644 661
1645 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1646 - const isSupported = modelPrefix === 'gpt' ||
1647 - modelPrefix === 'o1' ||
1648 - modelPrefix === 'claude' ||
1649 - modelPrefix === 'grok' ||
1650 - modelPrefix === 'deepseek' ||
1651 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
662 + // Support streaming for OpenAI, Claude, and Grok models
663 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok';
1652 664
665 + //console.log("Streaming supported:", isSupported); // Debug log
666 +
1653 667 return isSupported;
1654 668 }
1655 669
1656 -// Update the event handlers to use the correct function names (using event delegation)
1657 -// Use class-based selectors for multi-instance support
1658 -$(document).on('click', '.send-button', function() {
1659 - var botId = getBotIdFromElement(this);
1660 - // While a response is streaming the button is a Stop control.
1661 - if (this.classList.contains('mxchat-stop-mode')) {
1662 - // Same click that just started this stream (an add-on's direct handler
1663 - // ran before this delegated one) — not a Stop press. See
1664 - // mxchatShowStopButton for the full story (plan-4bba64).
1665 - if (this.__mxchatStopJustShown) return;
1666 - mxchatStopStreaming(botId);
1667 - return;
1668 - }
1669 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1670 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1671 - disableChatInput(botId);
1672 - }
1673 - sendMessage(botId);
670 +// Update the event handlers to use the correct function names
671 +$('#send-button').off('click').on('click', function() {
672 + sendMessage(); // Use the updated sendMessage function
1674 673 });
1675 674
1676 -// Override enter key handler (using event delegation)
1677 -$(document).on('keypress', '.chat-input', function(e) {
675 +// Override enter key handler
676 +$('#chat-input').off('keypress').on('keypress', function(e) {
1678 677 if (e.which == 13 && !e.shiftKey) {
1679 678 e.preventDefault();
1680 - var botId = getBotIdFromElement(this);
1681 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1682 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1683 - disableChatInput(botId);
1684 - }
1685 - sendMessage(botId);
679 + sendMessage(); // Use the updated sendMessage function
1686 680 }
1687 681 });
1688 682
1689 -// Chat input character counter + soft limit feedback (plan 7091a2).
1690 -// Language-neutral: numbers + color only, no translatable strings. The counter
1691 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1692 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1693 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1694 -function mxchatUpdateCharCounter(inputEl) {
1695 - if (!inputEl || !inputEl.closest) return;
1696 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1697 - var container = inputEl.closest('.input-container');
1698 - if (!container || !max || max <= 0) return;
1699 - var counter = container.querySelector('.mxchat-char-counter');
1700 - if (!counter) return;
1701 - var len = inputEl.value.length;
1702 - var ratio = len / max;
1703 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1704 - var cur = counter.querySelector('.mxchat-char-counter-current');
1705 - if (cur) cur.textContent = len;
1706 - var warn = ratio >= nearThreshold && len < max;
1707 - var full = len >= max;
1708 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1709 - counter.classList.toggle('is-warn', warn);
1710 - counter.classList.toggle('is-full', full);
1711 - container.classList.toggle('mxchat-input-near-limit', warn);
1712 - container.classList.toggle('mxchat-input-at-limit', full);
1713 -}
1714 -
1715 -function mxchatBumpInput(inputEl) {
1716 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1717 - if (!container) return;
1718 - container.classList.remove('mxchat-input-bump');
1719 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1720 - container.classList.add('mxchat-input-bump');
1721 - clearTimeout($(container).data('mxchatBumpTimeout'));
1722 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1723 - $(container).data('mxchatBumpTimeout', t);
1724 -}
1725 -
1726 -// Live counter update on every input.
1727 -$(document).on('input', '.chat-input', function() {
1728 - mxchatUpdateCharCounter(this);
1729 -});
1730 -
1731 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1732 -// rejected at the cap (maxlength silently swallows it otherwise).
1733 -$(document).on('keydown', '.chat-input', function(e) {
1734 - var max = parseInt(this.getAttribute('maxlength'), 10);
1735 - if (!max || max <= 0 || this.value.length < max) return;
1736 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1737 - // A single printable char with no selection to overwrite WILL be rejected.
1738 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1739 - mxchatBumpInput(this);
1740 - }
1741 -});
1742 -
1743 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1744 -$(document).on('paste', '.chat-input', function() {
1745 - var el = this;
1746 - var max = parseInt(el.getAttribute('maxlength'), 10);
1747 - if (!max || max <= 0) return;
1748 - setTimeout(function() {
1749 - mxchatUpdateCharCounter(el);
1750 - if (el.value.length >= max) mxchatBumpInput(el);
1751 - }, 0);
1752 -});
1753 -
1754 -// Builds the list of overflow-menu items for a given bot.
1755 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1756 -function mxchatGetHeaderMenuItems(botId) {
1757 - var items = [];
1758 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1759 -
1760 - // The `print_button_*` keys still gate this item for back-compat with
1761 - // existing user options. The action is now a transcript download, not print.
1762 - if (settings.print_button_enabled === 'on') {
1763 - items.push({
1764 - id: 'download-transcript',
1765 - label: settings.print_button_label || 'Download Transcript',
1766 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1767 - action: function() {
1768 - mxchatDownloadTranscript(botId);
683 +
684 + function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
685 + try {
686 + // Determine styles based on sender type
687 + let messageClass, bgColor, fontColor;
688 +
689 + if (sender === "user") {
690 + messageClass = "user-message";
691 + bgColor = userMessageBgColor;
692 + fontColor = userMessageFontColor;
693 + // Only sanitize user input
694 + messageText = sanitizeUserInput(messageText);
695 + } else if (sender === "agent") {
696 + messageClass = "agent-message";
697 + bgColor = liveAgentMessageBgColor;
698 + fontColor = liveAgentMessageFontColor;
699 + } else {
700 + messageClass = "bot-message";
701 + bgColor = botMessageBgColor;
702 + fontColor = botMessageFontColor;
1769 703 }
1770 - });
1771 - }
1772 -
1773 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1774 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1775 - // without the site owner disabling chat persistence globally. Default OFF;
1776 - // gated by the reset_chat_enabled option. plan ac2e81.
1777 - if (settings.reset_chat_enabled === 'on') {
1778 - items.push({
1779 - id: 'reset-chat',
1780 - label: settings.reset_chat_label || 'Start new chat',
1781 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1782 - action: function() {
1783 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1784 - if (window.confirm(confirmMsg)) {
1785 - MxChatInstances.resetChatSession(botId);
704 +
705 + const messageDiv = $('<div>')
706 + .addClass(messageClass)
707 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
708 + .css({
709 + 'background': bgColor,
710 + 'color': fontColor,
711 + 'margin-bottom': '1em'
712 + });
713 +
714 + // Process the message content based on sender
715 + let fullMessage;
716 + if (sender === "user") {
717 + // For user messages, apply linkify after sanitization
718 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
719 + } else {
720 + // For bot/agent messages, preserve HTML
721 + fullMessage = messageText;
722 + }
723 +
724 + // Add images if provided
725 + if (images && images.length > 0) {
726 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
727 + images.forEach(img => {
728 + // Ensure image URLs and titles are properly escaped
729 + const safeTitle = sanitizeUserInput(img.title);
730 + const safeUrl = encodeURI(img.image_url);
731 + const safeThumbnail = encodeURI(img.thumbnail_url);
732 +
733 + fullMessage += `
734 + <div style="margin-bottom: 10px;">
735 + <strong>${safeTitle}</strong><br>
736 + <a href="${safeUrl}" target="_blank">
737 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
738 + </a>
739 + </div>`;
740 + });
741 + fullMessage += '</div>';
742 + }
743 +
744 + // Append HTML content if provided
745 + if (messageHtml && sender !== "user") {
746 + fullMessage += '<br><br>' + messageHtml;
747 + }
748 +
749 + messageDiv.html(fullMessage);
750 +
751 + if (isTemporary) {
752 + messageDiv.addClass('temporary-message');
753 + }
754 +
755 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
756 + if (sender === "bot") {
757 + const lastUserMessage = $('#chat-box').find('.user-message').last();
758 + if (lastUserMessage.length) {
759 + scrollElementToTop(lastUserMessage);
760 + }
1786 761 }
762 + });
763 +
764 + if (messageText.id) {
765 + lastSeenMessageId = messageText.id;
766 + hideNotification();
1787 767 }
1788 - });
1789 - }
1790 -
1791 - return items;
1792 -}
1793 -
1794 -// Builds a clean markdown transcript of the current conversation and triggers
1795 -// a file download. Used by the "Download Transcript" menu item.
1796 -function mxchatDownloadTranscript(botId) {
1797 - var $chatBox = getElement(botId, 'chat-box');
1798 - if (!$chatBox || !$chatBox.length) return;
1799 -
1800 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1801 - var headerTitle = settings.print_header_title || 'Chat transcript';
1802 - var now = new Date();
1803 - var stamp = now.toLocaleString();
1804 -
1805 - var lines = [];
1806 - lines.push('# ' + headerTitle);
1807 - lines.push('');
1808 - lines.push('Exported: ' + stamp);
1809 - lines.push('');
1810 - lines.push('---');
1811 - lines.push('');
1812 -
1813 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1814 - var $msg = $(this);
1815 - // Skip thinking placeholders and any in-flight temporary messages.
1816 - if ($msg.find('.thinking-dots').length) return;
1817 - if ($msg.hasClass('temporary-message')) return;
1818 -
1819 - var sender;
1820 - if ($msg.hasClass('user-message')) sender = 'User';
1821 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1822 - else sender = 'AI Agent';
1823 -
1824 - // Strip interactive UI from the cloned message so we get the conversation text.
1825 - var $clone = $msg.clone();
1826 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1827 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1828 - if (!text) return;
1829 -
1830 - lines.push('**' + sender + '**');
1831 - lines.push('');
1832 - lines.push(text);
1833 - lines.push('');
1834 - });
1835 -
1836 - var content = lines.join('\n');
1837 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1838 - var fname = 'mxchat-transcript-' + iso + '.md';
1839 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1840 - var url = URL.createObjectURL(blob);
1841 - var a = document.createElement('a');
1842 - a.href = url;
1843 - a.download = fname;
1844 - a.style.display = 'none';
1845 - document.body.appendChild(a);
1846 - a.click();
1847 - setTimeout(function() {
1848 - if (a.parentNode) a.parentNode.removeChild(a);
1849 - URL.revokeObjectURL(url);
1850 - }, 100);
1851 -}
1852 -
1853 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1854 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1855 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1856 -function mxchatSyncMenuColors(botId, $wrap) {
1857 - if (!$wrap || !$wrap.length) return;
1858 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1859 - if (!$bot.length) return;
1860 - var cs = window.getComputedStyle($bot[0]);
1861 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1862 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1863 - }
1864 - // Bot text color usually lives on a child div, not .bot-message itself.
1865 - var $textChild = $bot.find('[style*="color"]').first();
1866 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1867 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1868 -}
1869 -
1870 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1871 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1872 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1873 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1874 -// a rebuild before init (never happens, but harmless) just skips it.
1875 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1876 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1877 - var $menu = $wrap.find('.mxchat-header-menu');
1878 - var items = mxchatGetHeaderMenuItems(botId);
1879 -
1880 - $menu.empty();
1881 -
1882 - if (!items.length) {
1883 - $trigger.hide();
1884 - $menu.hide();
1885 - return;
1886 - }
1887 -
1888 - // Clear any inline display:none a previous zero-item render left behind —
1889 - // open/close visibility is governed by the hidden prop + is-open class.
1890 - $trigger.css('display', '');
1891 - $menu.css('display', '');
1892 -
1893 - items.forEach(function(item, idx) {
1894 - var $btn = $('<button>', {
1895 - type: 'button',
1896 - 'class': 'mxchat-menu-item',
1897 - 'role': 'menuitem',
1898 - 'tabindex': '-1',
1899 - 'data-menu-id': item.id,
1900 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1901 - '<span class="mxchat-menu-item-label"></span>'
1902 - });
1903 - $btn.find('.mxchat-menu-item-label').text(item.label);
1904 - $btn.on('click', function(e) {
1905 - e.preventDefault();
1906 - e.stopPropagation();
1907 - if (closeMenuFn) closeMenuFn();
1908 - try { item.action(); } catch (err) { /* no-op */ }
1909 - });
1910 - $menu.append($btn);
1911 - });
1912 -}
1913 -
1914 -// Re-render every menu on the page after a dynamic-settings merge
1915 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1916 -// swapping items under the user mid-interaction yanks focus — and the
1917 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1918 -function mxchatRebuildHeaderMenus() {
1919 - $('.mxchat-header-menu-wrap').each(function() {
1920 - var $wrap = $(this);
1921 - var botId = $wrap.data('bot-id');
1922 - if (!botId) return;
1923 - if (!$wrap.data('mxchatMenuReady')) {
1924 - mxchatInitHeaderMenu(botId);
1925 - return;
768 + } catch (error) {
769 + //console.error("Error rendering message:", error);
1926 770 }
1927 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1928 - $wrap.data('mxchatMenuRebuildPending', true);
1929 - return;
1930 - }
1931 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1932 - });
1933 -}
1934 -
1935 -// One-time per-widget init: renders menu items, wires open/close,
1936 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1937 -// trigger. Wiring happens even when there are zero items at init, so a
1938 -// later dynamic-settings rebuild that adds items has a working trigger.
1939 -function mxchatInitHeaderMenu(botId) {
1940 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1941 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1942 -
1943 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1944 - var $menu = $wrap.find('.mxchat-header-menu');
1945 -
1946 - // Initial color sync — covers normal page load.
1947 - mxchatSyncMenuColors(botId, $wrap);
1948 -
1949 - function openMenu() {
1950 - // Re-sync each open in case the active theme changed since init.
1951 - mxchatSyncMenuColors(botId, $wrap);
1952 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1953 - $trigger.attr('aria-expanded', 'true');
1954 - // Focus the first item for keyboard users
1955 - setTimeout(function() {
1956 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1957 - }, 0);
1958 771 }
1959 - function closeMenu(returnFocus) {
1960 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1961 - $trigger.attr('aria-expanded', 'false');
1962 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1963 - if (returnFocus) $trigger.trigger('focus');
1964 - // A dynamic-settings rebuild that arrived while the menu was open
1965 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1966 - if ($wrap.data('mxchatMenuRebuildPending')) {
1967 - $wrap.removeData('mxchatMenuRebuildPending');
1968 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1969 - }
1970 - }
1971 -
1972 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1973 - // click-to-collapse handler does not fire.
1974 - $trigger.on('click', function(e) {
1975 - e.preventDefault();
1976 - e.stopPropagation();
1977 - if ($menu.hasClass('is-open')) closeMenu();
1978 - else openMenu();
1979 - });
1980 -
1981 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1982 - $menu.on('click', function(e) {
1983 - e.stopPropagation();
1984 - });
1985 -
1986 - // Outside click closes the menu.
1987 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1988 - if (!$menu.hasClass('is-open')) return;
1989 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1990 - closeMenu();
1991 - });
1992 -
1993 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1994 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1995 - var $items = $menu.find('.mxchat-menu-item');
1996 - var idx = $items.index(this);
1997 - if (e.key === 'Escape') {
1998 - e.preventDefault();
1999 - closeMenu(true);
2000 - } else if (e.key === 'ArrowDown') {
2001 - e.preventDefault();
2002 - var $next = $items.eq((idx + 1) % $items.length);
2003 - $items.attr('tabindex', '-1');
2004 - $next.attr('tabindex', '0').trigger('focus');
2005 - } else if (e.key === 'ArrowUp') {
2006 - e.preventDefault();
2007 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
2008 - $items.attr('tabindex', '-1');
2009 - $prev.attr('tabindex', '0').trigger('focus');
2010 - } else if (e.key === 'Enter' || e.key === ' ') {
2011 - e.preventDefault();
2012 - $(this).trigger('click');
2013 - }
2014 - });
2015 - $trigger.on('keydown', function(e) {
2016 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
2017 - e.preventDefault();
2018 - closeMenu(true);
2019 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
2020 - e.preventDefault();
2021 - openMenu();
2022 - }
2023 - });
2024 -
2025 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
2026 - // then do the initial item render.
2027 - $wrap.data('mxchatMenuClose', closeMenu);
2028 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
2029 -
2030 - $wrap.data('mxchatMenuReady', true);
2031 -}
2032 -
2033 -// Initialize header menus for every rendered widget on DOM ready.
2034 -$(function() {
2035 - $('.mxchat-header-menu-wrap').each(function() {
2036 - var botId = $(this).data('bot-id');
2037 - if (botId) mxchatInitHeaderMenu(botId);
2038 - });
2039 -
2040 - // Embedded (non-floating) widgets are open from the moment the page
2041 - // renders — refresh dynamic settings at init (plan-32db95). Floating
2042 - // widgets refresh on first launcher open instead.
2043 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
2044 - return !$(this).closest('.floating-chatbot').length;
2045 - }).length > 0;
2046 - if (hasEmbeddedWidget) {
2047 - mxchatRefreshDynamicSettings();
2048 - }
2049 -});
2050 -
2051 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
2052 - try {
2053 - // Determine styles based on sender type
2054 - let messageClass, bgColor, fontColor;
2055 -
772 +
773 + function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
774 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
775 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
776 +
777 + // Determine styles
778 + let bgColor, fontColor;
2056 779 if (sender === "user") {
2057 - messageClass = "user-message";
2058 780 bgColor = userMessageBgColor;
2059 781 fontColor = userMessageFontColor;
2060 - // Only sanitize user input
2061 - messageText = sanitizeUserInput(messageText);
2062 782 } else if (sender === "agent") {
2063 - messageClass = "agent-message";
2064 783 bgColor = liveAgentMessageBgColor;
2065 784 fontColor = liveAgentMessageFontColor;
2066 785 } else {
2067 - messageClass = "bot-message";
2068 786 bgColor = botMessageBgColor;
2069 787 fontColor = botMessageFontColor;
2070 788 }
2071 -
2072 - const messageDiv = $('<div>')
2073 - .addClass(messageClass)
2074 - .attr('dir', 'auto');
2075 -
2076 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2077 - var skipColors = shouldSkipInlineColors(botId);
2078 - if (skipColors) {
2079 - messageDiv.css({
2080 - 'margin-bottom': '1em'
2081 - });
2082 - } else {
2083 - messageDiv.css({
2084 - 'background': bgColor,
2085 - 'color': fontColor,
2086 - 'margin-bottom': '1em'
2087 - });
789 +
790 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
791 + if (responseHtml) {
792 + fullMessage += '<br><br>' + responseHtml;
2088 793 }
2089 -
2090 - // Process the message content - always run linkify to convert markdown
2091 - // links and format text. linkify() handles existing HTML safely via
2092 - // negative lookaheads that skip URLs already inside <a> tags.
2093 - let fullMessage = linkify(messageText);
2094 -
2095 - // Add images if provided
2096 - if (images && images.length > 0) {
2097 - fullMessage += '<div class="image-gallery" dir="auto">';
794 +
795 + if (images.length > 0) {
796 + fullMessage += '<div class="image-gallery" dir="auto">'; // Add dir="auto" to image gallery
2098 797 images.forEach(img => {
2099 - const safeTitle = sanitizeUserInput(img.title);
2100 - const safeUrl = encodeURI(img.image_url);
2101 - const safeThumbnail = encodeURI(img.thumbnail_url);
2102 -
2103 798 fullMessage += `
2104 799 <div style="margin-bottom: 10px;">
2105 - <strong>${safeTitle}</strong><br>
2106 - <a href="${safeUrl}" target="_blank">
2107 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
800 + <strong>${img.title}</strong><br>
801 + <a href="${img.image_url}" target="_blank">
802 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2108 803 </a>
2109 804 </div>`;
2110 805 });
2111 806 fullMessage += '</div>';
2112 807 }
2113 -
2114 - // Append HTML content if provided
2115 - if (messageHtml && sender !== "user") {
2116 - // Only add line breaks if there's actual text content before the HTML
2117 - if (fullMessage && fullMessage.trim()) {
2118 - fullMessage += '<br><br>' + messageHtml;
2119 - } else {
2120 - fullMessage = messageHtml;
2121 - }
2122 - }
2123 -
2124 - messageDiv.html(fullMessage);
2125 -
2126 - if (isTemporary) {
2127 - // In-flight bubble: hold aria-busy so the live region stays quiet
2128 - // until the content is finalized (plan 67f126).
2129 - messageDiv.addClass('temporary-message').attr('aria-busy', 'true');
2130 - }
2131 -
2132 - // Append to the correct chatbot instance's chat-box
2133 - var $chatBox = getElement(botId, 'chat-box');
2134 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
2135 - // FIXED: Use event delegation for link tracking
2136 - if (sender === "bot" || sender === "agent") {
2137 - attachLinkTracking(messageDiv, messageText, botId);
2138 - }
2139 -
2140 - if (sender === "bot") {
2141 - const lastUserMessage = $chatBox.find('.user-message').last();
2142 - if (lastUserMessage.length) {
2143 - scrollElementToTop(lastUserMessage, botId);
2144 - }
2145 - }
2146 -
2147 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2148 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2149 - }
2150 - });
2151 -
2152 - if (messageText.id) {
2153 - var instance = MxChatInstances.get(botId);
2154 - instance.lastSeenMessageId = messageText.id;
2155 - hideNotification(botId);
2156 - }
2157 - } catch (error) {
2158 - // Error rendering message - silently continue
2159 - }
2160 -}
2161 -
2162 -// Helper function to attach link tracking with proper event handling
2163 -function attachLinkTracking(messageDiv, messageText, botId) {
2164 - botId = botId || 'default';
2165 - // Use a slight delay to ensure DOM is ready
2166 - setTimeout(function() {
2167 - const links = messageDiv.find('a[href]').not('[data-tracked]');
2168 -
2169 - links.each(function() {
2170 - const $link = $(this);
2171 - const originalHref = $link.attr('href');
2172 -
2173 - // Mark as tracked to avoid duplicate handlers
2174 - $link.attr('data-tracked', 'true');
2175 -
2176 - // Only track external URLs
2177 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2178 - // Remove any existing click handlers first
2179 - $link.off('click.tracking');
2180 -
2181 - // Add new click handler with namespace
2182 - $link.on('click.tracking', function(e) {
2183 - e.preventDefault();
2184 - e.stopPropagation();
2185 -
2186 - const messageContext = typeof messageText === 'string'
2187 - ? messageText.substring(0, 200)
2188 - : '';
2189 -
2190 - // Track the click
2191 - $.ajax({
2192 - url: mxchatChat.ajax_url,
2193 - type: 'POST',
2194 - data: {
2195 - action: 'mxchat_track_url_click',
2196 - session_id: getChatSession(botId),
2197 - url: originalHref,
2198 - message_context: messageContext,
2199 - nonce: mxchatChat.nonce
2200 - },
2201 - complete: function() {
2202 - // Always redirect, even if tracking fails
2203 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2204 - window.open(originalHref, '_blank');
2205 - } else {
2206 - window.location.href = originalHref;
808 +
809 + if (lastMessageDiv.length) {
810 + lastMessageDiv.fadeOut(200, function() {
811 + $(this)
812 + .html(fullMessage)
813 + .removeClass('bot-message user-message')
814 + .addClass(messageClass)
815 + .attr('dir', 'auto') // Add dir="auto" for automatic text direction
816 + .css({
817 + 'background-color': bgColor,
818 + 'color': fontColor,
819 + })
820 + .removeClass('temporary-message')
821 + .fadeIn(200, function() {
822 + if (sender === "bot" || sender === "agent") {
823 + const lastUserMessage = $('#chat-box').find('.user-message').last();
824 + if (lastUserMessage.length) {
825 + scrollElementToTop(lastUserMessage);
2207 826 }
827 + // Show notification if chat is hidden
828 + if ($('#floating-chatbot').hasClass('hidden')) {
829 + showNotification();
830 + }
2208 831 }
2209 832 });
2210 -
2211 - return false; // Extra insurance to prevent default
2212 - });
2213 - }
2214 - });
2215 - }, 100); // Small delay to ensure DOM is ready
2216 -}
2217 -
2218 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
2219 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2220 - var $chatBox = getElement(botId, 'chat-box');
2221 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2222 -
2223 - // Determine styles
2224 - let bgColor, fontColor;
2225 - if (sender === "user") {
2226 - bgColor = userMessageBgColor;
2227 - fontColor = userMessageFontColor;
2228 - } else if (sender === "agent") {
2229 - bgColor = liveAgentMessageBgColor;
2230 - fontColor = liveAgentMessageFontColor;
2231 - } else {
2232 - bgColor = botMessageBgColor;
2233 - fontColor = botMessageFontColor;
2234 - }
2235 -
2236 - // Always run linkify to convert markdown links and format text.
2237 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2238 - // to avoid double-processing URLs that are already inside <a> tags).
2239 - var fullMessage = linkify(responseText);
2240 -
2241 - if (responseHtml) {
2242 - // Only add line breaks if there's actual text content before the HTML
2243 - if (fullMessage && fullMessage.trim()) {
2244 - fullMessage += '<br><br>' + responseHtml;
833 + });
2245 834 } else {
2246 - fullMessage = responseHtml;
835 + appendMessage(sender, responseText, responseHtml, images);
2247 836 }
2248 837 }
838 +
839 + function appendThinkingMessage() {
840 + // Remove any existing thinking dots first
841 + $('.thinking-dots').remove();
2249 842
2250 - if (images.length > 0) {
2251 - fullMessage += '<div class="image-gallery" dir="auto">';
2252 - images.forEach(img => {
2253 - fullMessage += `
2254 - <div style="margin-bottom: 10px;">
2255 - <strong>${img.title}</strong><br>
2256 - <a href="${img.image_url}" target="_blank">
2257 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
2258 - </a>
2259 - </div>`;
2260 - });
2261 - fullMessage += '</div>';
2262 - }
2263 -
2264 - if (lastMessageDiv.length) {
2265 - // Replace content immediately to prevent visual gap between thinking dots and response
2266 - // aria-busy released AFTER the final content is set, so the live region
2267 - // announces the finished message once (plan 67f126).
2268 - lastMessageDiv
2269 - .html(fullMessage)
2270 - .removeClass('bot-message user-message temporary-message')
2271 - .addClass(messageClass)
2272 - .attr('dir', 'auto')
2273 - .attr('aria-busy', 'false');
2274 -
2275 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2276 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2277 - if (!skipColors) {
2278 - lastMessageDiv.css({
2279 - 'background-color': bgColor,
2280 - 'color': fontColor,
2281 - });
2282 - }
2283 -
2284 - // Handle link tracking and scroll
2285 - if (sender === "bot" || sender === "agent") {
2286 - attachLinkTracking(lastMessageDiv, responseText, botId);
2287 -
2288 - const lastUserMessage = $chatBox.find('.user-message').last();
2289 - if (lastUserMessage.length) {
2290 - scrollElementToTop(lastUserMessage, botId);
2291 - }
2292 - // Show notification if chat is hidden
2293 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2294 - if ($floatingChatbot.hasClass('hidden')) {
2295 - showNotification(botId);
2296 - }
2297 - }
2298 -
2299 - // Re-enable chat input after response is displayed
2300 - enableChatInput(botId);
2301 -
2302 - if (sender === "bot" || sender === "agent") {
2303 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2304 - }
2305 - } else {
2306 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2307 - // Re-enable chat input after response is displayed
2308 - enableChatInput(botId);
2309 - }
2310 -}
2311 -
2312 -
2313 - function appendThinkingMessage(botId) {
2314 - botId = botId || 'default';
2315 -
2316 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2317 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2318 - if (indicator && indicator.textContent === 'Live Agent') {
2319 - return;
2320 - }
2321 -
2322 - var $chatBox = getElement(botId, 'chat-box');
2323 -
2324 - // Remove any existing thinking dots in this bot's chat first
2325 - $chatBox.find('.thinking-dots').remove();
2326 -
2327 - // Check if we should skip inline colors (AI theme is active)
2328 - var skipColors = shouldSkipInlineColors(botId);
2329 -
2330 843 // Retrieve the bot message font color and background color
2331 844 var botMessageFontColor = mxchatChat.bot_message_font_color;
2332 845 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2333 846
2334 - // Build thinking dots HTML - skip inline colors if AI theme is active
2335 - // The dots are decorative; the sr-only span is what the live region
2336 - // announces for the waiting state (plan 67f126). Server-localized
2337 - // string — safe to inject (esc_html__ output, no user content).
2338 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2339 - var srThinking = mxchatChat.thinking_announcement || 'Assistant is typing';
2340 - var thinkingHtml = '<span class="sr-only">' + srThinking + '</span>' +
2341 - '<div class="thinking-dots-container" aria-hidden="true">' +
847 +
848 + var thinkingHtml = '<div class="thinking-dots-container">' +
2342 849 '<div class="thinking-dots">' +
2343 - '<span class="dot"' + dotStyle + '></span>' +
2344 - '<span class="dot"' + dotStyle + '></span>' +
2345 - '<span class="dot"' + dotStyle + '></span>' +
850 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
851 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
852 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2346 853 '</div>' +
2347 854 '</div>';
2348 855
2349 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2350 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2351 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2352 - scrollToBottom(botId);
856 + // Append the thinking dots to the chat container (or within the temporary message div)
857 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
858 + scrollToBottom();
2353 859 }
860 +
861 + function removeThinkingDots() {
862 + $('.thinking-dots').closest('.temporary-message').remove();
863 + }
2354 864
2355 - function removeThinkingDots(botId) {
2356 - botId = botId || 'default';
2357 - var $chatBox = getElement(botId, 'chat-box');
2358 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2359 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2360 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2361 - }
2362 865
2363 866 // ====================================
2364 867 // TEXT FORMATTING & PROCESSING
2365 868 // ====================================
2366 869
870 +
2367 871 function linkify(inputText) {
2368 - if (!inputText) {
2369 - return '';
2370 - }
872 + if (!inputText) return '';
873 +
874 + // Process markdown headers
875 + let processedText = formatMarkdownHeaders(inputText);
876 +
877 + // Process markdown links
878 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
879 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
880 + const safeUrl = encodeURI(url);
881 + const safeText = sanitizeUserInput(text);
882 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
883 + });
2371 884
2372 - // Helper function to check if URL is already encoded
2373 - function isUrlEncoded(url) {
2374 - // Check for % followed by exactly 2 hex digits
2375 - return /%[0-9a-fA-F]{2}/.test(url);
2376 - }
885 + // Process phone numbers (tel:)
886 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
887 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
888 + const safePhone = encodeURI(phone);
889 + const safeText = sanitizeUserInput(text);
890 + return `<a href="${safePhone}">${safeText}</a>`;
891 + });
2377 892
2378 - // Helper function to safely encode URLs only if needed
2379 - function safeEncodeUrl(url) {
2380 - // If URL already contains encoded characters, return as-is
2381 - if (isUrlEncoded(url)) {
2382 - return url;
2383 - }
2384 - // Otherwise, encode it
2385 - return encodeURI(url);
2386 - }
2387 -
2388 - // Process markdown headers FIRST
2389 - let processedText = formatMarkdownHeaders(inputText);
2390 -
2391 - // Process text styling (bold, italic, strikethrough)
2392 - processedText = formatTextStyling(processedText);
2393 -
2394 - // Process code blocks BEFORE processing links
2395 - processedText = formatCodeBlocks(processedText);
2396 -
2397 - // Process markdown tables BEFORE converting newlines to paragraphs
2398 - processedText = formatMarkdownTables(processedText);
2399 -
2400 - // NOW convert to paragraphs
2401 - processedText = convertNewlinesToBreaks(processedText);
2402 -
2403 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2404 - // This prevents them from being processed as markdown links
2405 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2406 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2407 - // Clean the URL of any trailing punctuation
2408 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2409 - const safeUrl = safeEncodeUrl(cleanUrl);
2410 - // Return as a proper link without the brackets
2411 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2412 - });
2413 -
2414 - // Process markdown links: [text](url) and [](url)
2415 - // Uses balanced parenthesis matching to handle URLs containing parens
2416 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2417 - processedText = (function(input) {
2418 - var result = '';
2419 - var i = 0;
2420 - while (i < input.length) {
2421 - // Look for [ at current position
2422 - if (input[i] === '[') {
2423 - // Find closing ]
2424 - var closeBracket = input.indexOf(']', i + 1);
2425 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2426 - result += input[i];
2427 - i++;
2428 - continue;
2429 - }
2430 - var linkText = input.substring(i + 1, closeBracket);
2431 - // Check if URL starts with http
2432 - var urlStart = closeBracket + 2;
2433 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2434 - result += input[i];
2435 - i++;
2436 - continue;
2437 - }
2438 - // Find balanced closing paren
2439 - var depth = 1;
2440 - var j = urlStart;
2441 - while (j < input.length && depth > 0) {
2442 - if (input[j] === '(') depth++;
2443 - else if (input[j] === ')') depth--;
2444 - if (depth > 0) j++;
2445 - }
2446 - if (depth !== 0) {
2447 - result += input[i];
2448 - i++;
2449 - continue;
2450 - }
2451 - var url = input.substring(urlStart, j);
2452 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2453 - var encodedUrl = safeEncodeUrl(cleanUrl);
2454 - if (!linkText || !linkText.trim()) {
2455 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2456 - } else {
2457 - var safeText = sanitizeUserInput(linkText);
2458 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2459 - }
2460 - i = j + 1; // Skip past the closing )
2461 - } else {
2462 - result += input[i];
2463 - i++;
2464 - }
2465 - }
2466 - return result;
2467 - })(processedText);
2468 -
2469 - // Process phone numbers: [text](tel:number)
2470 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2471 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
2472 - const safePhone = safeEncodeUrl(phone);
2473 - const safeText = sanitizeUserInput(text);
2474 - return `<a href="${safePhone}">${safeText}</a>`;
2475 - });
2476 -
2477 - // Process mailto links: [text](mailto:email)
2478 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2479 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2480 - const safeMailto = safeEncodeUrl(mailto);
2481 - const safeText = sanitizeUserInput(text);
2482 - return `<a href="${safeMailto}">${safeText}</a>`;
2483 - });
2484 -
2485 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2486 - // Updated pattern to be more careful about what it matches
2487 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2488 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2489 - // Extra check: make sure this isn't already linked
2490 - if (match.includes('href=') || match.includes('</a>')) {
2491 - return match;
2492 - }
893 + // Process standalone URLs
894 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
895 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
896 + const safeUrl = encodeURI(url);
897 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
898 + });
2493 899
2494 - // Clean trailing punctuation
2495 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2496 - const safeUrl = safeEncodeUrl(cleanUrl);
2497 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2498 - });
2499 -
2500 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2501 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2502 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2503 - // Extra check: make sure this isn't already linked
2504 - if (match.includes('href=') || match.includes('</a>')) {
2505 - return match;
2506 - }
900 + // Process www. URLs
901 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
902 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
903 + const safeUrl = encodeURI(`http://${url}`);
904 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
905 + });
2507 906
2508 - // Clean trailing punctuation
2509 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2510 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2511 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2512 - });
907 + // Add this after your phone pattern
908 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
909 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
910 + const safeMailto = encodeURI(mailto);
911 + const safeText = sanitizeUserInput(text);
912 + return `<a href="${safeMailto}">${safeText}</a>`;
913 + });
2513 914
2514 - return processedText;
2515 -}
915 + return processedText;
916 + }
2516 917
2517 918 function formatMarkdownHeaders(text) {
2518 919 // Handle h1 to h6 headers
2519 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
920 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2520 921 const level = hashes.length;
2521 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
922 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2522 923 });
2523 924 }
2524 925
2525 -function formatTextStyling(text) {
2526 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2527 - const protectedSegments = [];
2528 - let protectedText = text;
2529 -
2530 - // Step 1a: Protect HTML href="..." attributes
2531 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2532 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2533 - protectedSegments.push(match);
2534 - return placeholder;
2535 - });
2536 -
2537 - // Step 1b: Protect Markdown links [text](url)
2538 - // This is crucial - we need to protect the URLs in markdown format
2539 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2540 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2541 - protectedSegments.push(match);
2542 - return placeholder;
2543 - });
2544 -
2545 - // Step 1c: Also protect bare URLs that might exist
2546 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2547 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2548 - protectedSegments.push(match);
2549 - return placeholder;
2550 - });
2551 -
2552 - // Step 2: Now apply text styling to the protected text
2553 - // Handle bold text (**text**)
2554 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2555 -
2556 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2557 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2558 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2559 -
2560 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2561 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2562 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2563 -
2564 - // Handle strikethrough (~~text~~)
2565 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2566 -
2567 - // Step 3: Restore all protected segments
2568 - protectedSegments.forEach((original, index) => {
2569 - const placeholder = `__PROTECTED_${index}__`;
2570 - protectedText = protectedText.replace(placeholder, original);
2571 - });
2572 -
2573 - return protectedText;
2574 -}
2575 926 function formatBoldText(text) {
2576 - // This function is kept for compatibility but now uses formatTextStyling
2577 - return formatTextStyling(text);
927 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2578 928 }
2579 929
2580 -function convertNewlinesToBreaks(text) {
2581 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2582 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
930 + function convertNewlinesToBreaks(text) {
931 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
932 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
933 +
934 + // Wrap each paragraph in <p> tags
935 + return paragraphs
936 + .map(para => `<p>${para.trim()}</p>`)
937 + .join('');
938 + }
2583 939
2584 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2585 - return paragraphs
2586 - .map(para => para.trim())
2587 - .filter(para => para.length > 0) // Remove empty paragraphs
2588 - .map(para => `<p>${para}</p>`)
2589 - .join('');
2590 -}
2591 940 function formatCodeBlocks(text) {
2592 - // Handle fenced code blocks with language specification (```language)
2593 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2594 - const lang = language || 'text';
2595 - const escapedCode = escapeHtml(code.trim());
2596 - return `<div class="mxchat-code-block-container">
2597 - <div class="mxchat-code-header">
2598 - <span class="mxchat-code-language">${lang}</span>
2599 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2600 - </div>
2601 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2602 - </div>`;
941 + // First handle raw PHP tags
942 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
943 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2603 944 });
2604 -
2605 - // Handle inline code with single backticks
2606 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2607 -
2608 - // Handle raw PHP tags (legacy support)
2609 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2610 - const escapedCode = escapeHtml(match);
2611 - return `<div class="mxchat-code-block-container">
2612 - <div class="mxchat-code-header">
2613 - <span class="mxchat-code-language">php</span>
2614 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2615 - </div>
2616 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2617 - </div>`;
945 +
946 + // Then handle code blocks with backticks
947 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
948 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2618 949 });
2619 -
950 +
2620 951 return text;
2621 952 }
2622 -
2623 - function formatMarkdownTables(text) {
2624 - var lines = text.split('\n');
2625 - var result = [];
2626 - var i = 0;
2627 -
2628 - while (i < lines.length) {
2629 - // Check for a table: current line has pipes AND next line is a separator row
2630 - if (i + 1 < lines.length &&
2631 - lines[i].indexOf('|') !== -1 &&
2632 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2633 -
2634 - var tableLines = [];
2635 - var headerLine = lines[i];
2636 - var separatorLine = lines[i + 1];
2637 - tableLines.push(headerLine);
2638 - tableLines.push(separatorLine);
2639 -
2640 - // Collect remaining table rows
2641 - var j = i + 2;
2642 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2643 - tableLines.push(lines[j]);
2644 - j++;
2645 - }
2646 -
2647 - // Parse alignment from separator row
2648 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2649 - var alignments = sepCells.map(function(cell) {
2650 - var trimmed = cell.trim();
2651 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2652 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2653 - return 'left';
2654 - });
2655 -
2656 - // Build HTML table
2657 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2658 -
2659 - // Header row
2660 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2661 - html += '<thead><tr>';
2662 - headerCells.forEach(function(cell, idx) {
2663 - var align = alignments[idx] || 'left';
2664 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2665 - });
2666 - html += '</tr></thead>';
2667 -
2668 - // Body rows
2669 - html += '<tbody>';
2670 - for (var r = 2; r < tableLines.length; r++) {
2671 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2672 - html += '<tr>';
2673 - rowCells.forEach(function(cell, idx) {
2674 - var align = alignments[idx] || 'left';
2675 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2676 - });
2677 - html += '</tr>';
2678 - }
2679 - html += '</tbody></table></div>';
2680 -
2681 - result.push(html);
2682 - i = j;
2683 - } else {
2684 - result.push(lines[i]);
2685 - i++;
2686 - }
2687 - }
2688 -
2689 - return result.join('\n');
2690 - }
2691 -
953 +
2692 954 function sanitizeUserInput(text) {
2693 955 const div = document.createElement('div');
2694 956 div.textContent = text;
2695 957 return div.innerHTML;
@@ -2694,12 +956,12 @@
2694 956 div.textContent = text;
2695 957 return div.innerHTML;
2696 958 }
2697 959
960 +
2698 961 function escapeHtml(unsafe) {
2699 - // Skip escaping if it's already escaped or contains HTML code block markup
2700 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2701 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
962 + // First check if it's already a code block
963 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2702 964 return unsafe;
2703 965 }
2704 966
2705 967 return unsafe
@@ -2715,25 +977,15 @@
2715 977 textArea.innerHTML = text;
2716 978 return textArea.value;
2717 979 }
2718 980
981 +
2719 982 // ====================================
2720 983 // UI & SCROLLING CONTROLS
2721 984 // ====================================
2722 985
2723 - function scrollToBottom(botIdOrInstant, instant) {
2724 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2725 - var botId = 'default';
2726 - if (typeof botIdOrInstant === 'string') {
2727 - botId = botIdOrInstant;
2728 - instant = instant || false;
2729 - } else if (typeof botIdOrInstant === 'boolean') {
2730 - instant = botIdOrInstant;
2731 - } else {
2732 - instant = false;
2733 - }
2734 -
2735 - var chatBox = getElement(botId, 'chat-box');
986 + function scrollToBottom(instant = false) {
987 + var chatBox = $('#chat-box');
2736 988 if (instant) {
2737 989 // Instantly set the scroll position to the bottom
2738 990 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2739 991 } else {
@@ -2742,15 +994,15 @@
2742 994 const scrollHeight = chatBox.prop("scrollHeight");
2743 995 const initialScroll = chatBox.scrollTop();
2744 996 const distance = scrollHeight - initialScroll;
2745 997 const duration = 500; // Duration in ms
2746 -
998 +
2747 999 function smoothScroll(timestamp) {
2748 1000 if (!start) start = timestamp;
2749 1001 const progress = timestamp - start;
2750 1002 const currentScroll = initialScroll + (distance * (progress / duration));
2751 1003 chatBox.scrollTop(currentScroll);
2752 -
1004 +
2753 1005 if (progress < duration) {
2754 1006 requestAnimationFrame(smoothScroll);
2755 1007 } else {
2756 1008 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2755,37 +1007,33 @@
2755 1007 } else {
2756 1008 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2757 1009 }
2758 1010 }
2759 -
1011 +
2760 1012 requestAnimationFrame(smoothScroll);
2761 1013 }
2762 1014 }
2763 -
2764 - function scrollElementToTop(element, botId, topOffset) {
2765 - botId = botId || 'default';
2766 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2767 - var chatBox = getElement(botId, 'chat-box');
1015 +
1016 + function scrollElementToTop(element) {
1017 + var chatBox = $('#chat-box');
2768 1018 var elementTop = element.position().top + chatBox.scrollTop();
2769 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1019 + chatBox.animate({ scrollTop: elementTop }, 500);
2770 1020 }
2771 -
2772 - function showChatWidget(botId) {
2773 - botId = botId || 'default';
2774 - var $button = getElement(botId, 'floating-chatbot-button');
1021 +
1022 + function showChatWidget() {
2775 1023 // First ensure display is set
2776 - $button.css('display', 'flex');
1024 + $('#floating-chatbot-button').css('display', 'flex');
2777 1025 // Then handle the fade
2778 - $button.fadeTo(500, 1);
1026 + $('#floating-chatbot-button').fadeTo(500, 1);
2779 1027 // Force visibility
2780 - $button.removeClass('hidden');
1028 + $('#floating-chatbot-button').removeClass('hidden');
1029 + //console.log('Showing widget');
2781 1030 }
2782 -
2783 - function hideChatWidget(botId) {
2784 - botId = botId || 'default';
2785 - var $button = getElement(botId, 'floating-chatbot-button');
2786 - $button.css('display', 'none');
2787 - $button.addClass('hidden');
1031 +
1032 + function hideChatWidget() {
1033 + $('#floating-chatbot-button').css('display', 'none');
1034 + $('#floating-chatbot-button').addClass('hidden');
1035 + //console.log('Hiding widget');
2788 1036 }
2789 1037
2790 1038 function disableScroll() {
2791 1039 if (isMobile()) {
@@ -2814,15 +1062,18 @@
2814 1062 // NOTIFICATION SYSTEM
2815 1063 // ====================================
2816 1064
2817 1065 function createNotificationBadge() {
1066 + //console.log("Creating notification badge...");
2818 1067 const chatButton = document.getElementById('floating-chatbot-button');
2819 -
1068 + //console.log("Chat button found:", !!chatButton);
1069 +
2820 1070 if (!chatButton) return;
2821 -
1071 +
2822 1072 // Remove any existing badge first
2823 1073 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2824 1074 if (existingBadge) {
1075 + //console.log("Removing existing badge");
2825 1076 existingBadge.remove();
2826 1077 }
2827 1078
2828 1079 notificationBadge = document.createElement('div');
@@ -2844,43 +1095,34 @@
2844 1095 chatButton.appendChild(notificationBadge);
2845 1096
2846 1097 }
2847 1098
2848 - function showNotification(botId) {
2849 - botId = botId || 'default';
2850 - const badge = getElementDOM(botId, 'chat-notification-badge');
2851 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2852 - if (badge && $floatingChatbot.hasClass('hidden')) {
1099 + function showNotification() {
1100 + const badge = document.getElementById('chat-notification-badge');
1101 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2853 1102 badge.style.display = 'block';
2854 1103 badge.textContent = '1';
2855 1104 }
2856 1105 }
2857 -
2858 - function hideNotification(botId) {
2859 - botId = botId || 'default';
2860 - const badge = getElementDOM(botId, 'chat-notification-badge');
1106 +
1107 + function hideNotification() {
1108 + const badge = document.getElementById('chat-notification-badge');
2861 1109 if (badge) {
2862 1110 badge.style.display = 'none';
2863 1111 }
2864 1112 }
2865 -
2866 - function startNotificationChecking(botId) {
2867 - botId = botId || 'default';
1113 +
1114 + function startNotificationChecking() {
2868 1115 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2869 1116 if (!chatPersistenceEnabled) return;
2870 -
2871 - createNotificationBadge(botId);
2872 - var instance = MxChatInstances.get(botId);
2873 - instance.notificationCheckInterval = setInterval(function() {
2874 - checkForNewMessages(botId);
2875 - }, 30000); // Check every 30 seconds
1117 +
1118 + createNotificationBadge();
1119 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2876 1120 }
2877 -
2878 - function stopNotificationChecking(botId) {
2879 - botId = botId || 'default';
2880 - var instance = MxChatInstances.get(botId);
2881 - if (instance.notificationCheckInterval) {
2882 - clearInterval(instance.notificationCheckInterval);
1121 +
1122 + function stopNotificationChecking() {
1123 + if (notificationCheckInterval) {
1124 + clearInterval(notificationCheckInterval);
2883 1125 }
2884 1126 }
2885 1127
2886 1128 function checkForNewMessages() {
@@ -2906,35 +1148,50 @@
2906 1148 });
2907 1149 }
2908 1150
2909 1151
2910 -// ====================================
2911 -// LIVE AGENT FUNCTIONALITY
2912 -// ====================================
2913 -
2914 -function startPolling(botId) {
2915 - botId = botId || 'default';
2916 - var instance = MxChatInstances.get(botId);
2917 - // Clear any existing interval first
2918 - stopPolling(botId);
2919 - instance.pollingInterval = setInterval(function() {
2920 - checkForAgentMessages(botId);
2921 - }, 5000);
2922 -}
2923 -
2924 -function stopPolling(botId) {
2925 - botId = botId || 'default';
2926 - var instance = MxChatInstances.get(botId);
2927 - if (instance.pollingInterval) {
2928 - clearInterval(instance.pollingInterval);
2929 - instance.pollingInterval = null;
1152 + // ====================================
1153 + // LIVE AGENT FUNCTIONALITY
1154 + // ====================================
1155 +
1156 + function updateChatModeIndicator(mode) {
1157 + const indicator = document.getElementById('chat-mode-indicator');
1158 + if (indicator) {
1159 + // For Live Agent, keep as is; for AI mode, use the customized text
1160 + if (mode === 'agent') {
1161 + indicator.textContent = 'Live Agent';
1162 + } else {
1163 + // Get the custom AI agent text from a data attribute we'll add to the element
1164 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1165 + indicator.textContent = customAiText;
1166 + }
1167 + }
1168 + // Start or stop polling based on mode
1169 + if (mode === 'agent') {
1170 + startPolling();
1171 + } else {
1172 + stopPolling();
1173 + }
2930 1174 }
2931 -}
2932 -
2933 -function checkForAgentMessages(botId) {
2934 - botId = botId || 'default';
2935 - var instance = MxChatInstances.get(botId);
2936 - const sessionId = getChatSession(botId);
1175 +
1176 + function startPolling() {
1177 + // Clear any existing interval first
1178 + stopPolling();
1179 + // Start new polling interval
1180 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1181 + //console.log("Started agent message polling");
1182 + }
1183 +
1184 + function stopPolling() {
1185 + if (pollingInterval) {
1186 + clearInterval(pollingInterval);
1187 + pollingInterval = null;
1188 + //console.log("Stopped agent message polling");
1189 + }
1190 + }
1191 +
1192 +function checkForAgentMessages() {
1193 + const sessionId = getChatSession();
2937 1194 $.ajax({
2938 1195 url: mxchatChat.ajax_url,
2939 1196 type: 'POST',
2940 1197 dataType: 'json',
@@ -2940,44 +1197,35 @@
2940 1197 dataType: 'json',
2941 1198 data: {
2942 1199 action: 'mxchat_fetch_new_messages',
2943 1200 session_id: sessionId,
2944 - last_seen_id: instance.lastSeenMessageId,
2945 - persistence_enabled: 'true',
1201 + last_seen_id: lastSeenMessageId,
1202 + persistence_enabled: 'true', // Add this too
2946 1203 nonce: mxchatChat.nonce
2947 1204 },
2948 1205 success: function (response) {
2949 1206 if (response.success && response.data?.new_messages) {
2950 1207 let hasNewMessage = false;
2951 -
1208 +
2952 1209 response.data.new_messages.forEach(function (message) {
2953 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1210 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2954 1211 hasNewMessage = true;
2955 - appendMessage("agent", message.content, '', [], false, botId);
2956 - instance.lastSeenMessageId = message.id;
2957 - instance.processedMessageIds.add(message.id);
1212 + // CHANGE THIS LINE:
1213 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1214 + lastSeenMessageId = message.id;
1215 + processedMessageIds.add(message.id);
2958 1216 }
2959 1217 });
2960 1218
2961 - if (hasNewMessage) {
2962 - enableChatInput(botId);
1219 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1220 + showNotification();
2963 1221 }
2964 -
2965 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2966 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2967 - showNotification(botId);
2968 - }
2969 -
2970 - scrollToBottom(botId, true);
1222 +
1223 + scrollToBottom(true);
2971 1224 }
2972 -
2973 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2974 - if (response.success && response.data?.chat_mode) {
2975 - updateChatModeIndicator(response.data.chat_mode, botId);
2976 - }
2977 1225 },
2978 1226 error: function (xhr, status, error) {
2979 - // Polling error - silently continue
1227 + //console.error("Polling error:", xhr, status, error);
2980 1228 }
2981 1229 });
2982 1230 }
2983 1231
@@ -2983,192 +1231,120 @@
2983 1231
2984 1232 // ====================================
2985 1233 // CHAT HISTORY & PERSISTENCE
2986 1234 // ====================================
2987 -
2988 -function loadChatHistory(botId, onComplete) {
2989 - botId = botId || 'default';
2990 - var instance = MxChatInstances.get(botId);
2991 -
2992 - // Prevent duplicate loading
2993 - if (instance.chatHistoryLoaded) {
2994 - if (onComplete) onComplete();
2995 - return;
2996 - }
2997 -
2998 - // Use getChatSession which returns null if no session exists (does NOT create one)
2999 - var sessionId = getChatSession(botId);
3000 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3001 -
3002 - // No session yet — nothing to load. History will load after first message via ensureSession.
3003 - if (!sessionId) {
3004 - instance.chatHistoryLoaded = true;
3005 - if (onComplete) onComplete();
3006 - return;
3007 - }
3008 -
3009 - if (chatPersistenceEnabled && sessionId) {
3010 - $.ajax({
3011 - url: mxchatChat.ajax_url,
3012 - type: 'POST',
3013 - dataType: 'json',
3014 - data: {
3015 - action: 'mxchat_fetch_conversation_history',
3016 - session_id: sessionId
3017 - },
3018 - success: function(response) {
3019 - // Handle session reset (IP changed while user was away)
3020 - if (response.success === false && response.data && response.data.action === 'reset_session') {
3021 - // Silent reset — new session but don't clear UI
3022 - MxChatInstances.silentResetSession(botId);
3023 - instance.chatHistoryLoaded = true; // Prevent retry loop
3024 - if (onComplete) onComplete();
3025 - return;
3026 - }
3027 -
3028 - // Check if the response indicates success
3029 - if (response.success) {
3030 - // Handle case where conversation data exists and is an array
3031 - if (response.data && Array.isArray(response.data.conversation)) {
3032 - var $chatBox = getElement(botId, 'chat-box');
1235 +
1236 + function loadChatHistory() {
1237 + var sessionId = getChatSession();
1238 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1239 +
1240 + if (chatPersistenceEnabled && sessionId) {
1241 + $.ajax({
1242 + url: mxchatChat.ajax_url,
1243 + type: 'POST',
1244 + dataType: 'json',
1245 + data: {
1246 + action: 'mxchat_fetch_conversation_history',
1247 + session_id: sessionId
1248 + },
1249 + success: function(response) {
1250 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1251 +
1252 +
1253 + var $chatBox = $('#chat-box');
3033 1254 var $fragment = $(document.createDocumentFragment());
3034 - let highestMessageId = instance.lastSeenMessageId;
3035 -
3036 - // Update chat mode if provided
1255 + let highestMessageId = lastSeenMessageId;
1256 +
3037 1257 if (response.data.chat_mode) {
3038 - updateChatModeIndicator(response.data.chat_mode, botId);
1258 + updateChatModeIndicator(response.data.chat_mode);
3039 1259 }
3040 -
3041 - // Only process if there are actual messages
3042 - if (response.data.conversation.length > 0) {
3043 - // Restored history must be SILENT to screen readers
3044 - // (plan 67f126): these are DOM additions inside the
3045 - // live region and would otherwise announce as if
3046 - // they just arrived. Lift aria-live for the batch
3047 - // repopulate, restore it after the browser has
3048 - // processed the mutations.
3049 - var mxLiveRegionEl = $chatBox.get(0);
3050 - var mxSavedAriaLive = mxLiveRegionEl ? mxLiveRegionEl.getAttribute('aria-live') : null;
3051 - if (mxLiveRegionEl) {
3052 - mxLiveRegionEl.setAttribute('aria-live', 'off');
1260 +
1261 + $.each(response.data.conversation, function(index, message) {
1262 + // Skip agent messages if persistence is off
1263 + if (!chatPersistenceEnabled && message.role === 'agent') {
1264 + return;
3053 1265 }
3054 -
3055 - // IMPORTANT: Clear existing messages before loading history
3056 - $chatBox.empty();
3057 -
3058 - $.each(response.data.conversation, function(index, message) {
3059 - // Skip agent messages if persistence is off
3060 - if (!chatPersistenceEnabled && message.role === 'agent') {
3061 - return;
3062 - }
3063 -
3064 - var messageClass, messageBgColor, messageFontColor;
3065 -
3066 - switch (message.role) {
3067 - case 'user':
3068 - messageClass = 'user-message';
3069 - messageBgColor = userMessageBgColor;
3070 - messageFontColor = userMessageFontColor;
3071 - break;
3072 - case 'agent':
3073 - messageClass = 'agent-message';
3074 - messageBgColor = liveAgentMessageBgColor;
3075 - messageFontColor = liveAgentMessageFontColor;
3076 - break;
3077 - default:
3078 - messageClass = 'bot-message';
3079 - messageBgColor = botMessageBgColor;
3080 - messageFontColor = botMessageFontColor;
3081 - break;
3082 - }
3083 -
3084 - var messageElement = $('<div>').addClass(messageClass)
3085 - .css({
3086 - 'background': messageBgColor,
3087 - 'color': messageFontColor
3088 - });
3089 -
3090 - var content = message.content;
3091 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
3092 - content = decodeHTMLEntities(content);
3093 -
3094 - // Skip linkify for messages containing structured HTML
3095 - // (forms, product cards, galleries, etc.) to avoid
3096 - // markdown formatting corrupting HTML attributes
3097 - // (e.g. underscores in name="field_name" becoming <em> tags).
3098 - // One family check instead of a per-card literal list: any
3099 - // element carrying an mxchat- prefixed class is MxChat-generated
3100 - // structured markup and replays raw. The old list drifted every
3101 - // time an add-on minted a new card class — the filtered-search
3102 - // card ("mxchat-filtered-product-card") missed it and replayed
3103 - // through linkify as visible markup.
3104 - if (/<[a-z][^>]*class\s*=\s*["'][^"']*\bmxchat-/i.test(content) ||
3105 - content.includes("<form") ||
3106 - content.includes("<input") ||
3107 - content.includes("<select") ||
3108 - content.includes("<textarea")) {
3109 - messageElement.html(content);
3110 - } else {
3111 - var formattedContent = linkify(content);
3112 - messageElement.html(formattedContent);
3113 - }
3114 -
3115 - $fragment.append(messageElement);
3116 -
3117 - // Track message IDs
1266 +
1267 + var messageClass, messageBgColor, messageFontColor;
1268 +
1269 + switch (message.role) {
1270 + case 'user':
1271 + messageClass = 'user-message';
1272 + messageBgColor = userMessageBgColor;
1273 + messageFontColor = userMessageFontColor;
1274 + break;
1275 + case 'agent':
1276 + messageClass = 'agent-message';
1277 + messageBgColor = liveAgentMessageBgColor;
1278 + messageFontColor = liveAgentMessageFontColor;
1279 + break;
1280 + default:
1281 + messageClass = 'bot-message';
1282 + messageBgColor = botMessageBgColor;
1283 + messageFontColor = botMessageFontColor;
1284 + break;
1285 + }
1286 +
1287 + var messageElement = $('<div>').addClass(messageClass)
1288 + .css({
1289 + 'background': messageBgColor,
1290 + 'color': messageFontColor
1291 + });
1292 +
1293 + var content = message.content;
1294 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1295 + content = decodeHTMLEntities(content);
1296 +
1297 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1298 + messageElement.html(content);
1299 + } else {
1300 + var formattedContent = linkify(
1301 + formatBoldText(
1302 + convertNewlinesToBreaks(formatCodeBlocks(content))
1303 + )
1304 + );
1305 + messageElement.html(formattedContent);
1306 + }
1307 +
1308 + $fragment.append(messageElement);
1309 +
1310 + // In loadChatHistory, change this part:
3118 1311 if (message.id) {
3119 1312 highestMessageId = Math.max(highestMessageId, message.id);
3120 - instance.processedMessageIds.add(message.id);
1313 + processedMessageIds.add(message.id); // Add all message IDs to processed set
3121 1314 }
3122 - });
3123 -
3124 - // Only append messages and scroll if we have content
3125 - $chatBox.append($fragment);
3126 - scrollToBottom(botId, true);
3127 -
3128 - // Re-attach live semantics AFTER the rehydration
3129 - // mutations have been processed with the region off
3130 - // (plan 67f126). Restoring later announces nothing
3131 - // retroactively; new turns announce normally.
3132 - if (mxLiveRegionEl) {
3133 - setTimeout(function() {
3134 - mxLiveRegionEl.setAttribute('aria-live', mxSavedAriaLive || 'polite');
3135 - }, 200);
1315 + });
1316 +
1317 + $chatBox.append($fragment);
1318 + scrollToBottom(true);
1319 +
1320 + if (response.data.conversation.length > 0 && hasQuickQuestions()) {
1321 + collapseQuickQuestions();
1322 + }
1323 +
1324 + // Update lastSeenMessageId after history loads
1325 + lastSeenMessageId = highestMessageId;
1326 +
1327 + // Only update chat mode if persistence is enabled
1328 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1329 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1330 + if (lastMessage.role === 'agent') {
1331 + updateChatModeIndicator('agent');
3136 1332 }
3137 -
3138 - // Collapse quick questions if we have conversation history
3139 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3140 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3141 - collapseQuickQuestions(botId);
3142 - }
3143 -
3144 - // Update lastSeenMessageId after history loads
3145 - instance.lastSeenMessageId = highestMessageId;
3146 -
3147 - // Only update chat mode if persistence is enabled and we have messages
3148 - if (chatPersistenceEnabled) {
3149 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3150 - if (lastMessage.role === 'agent') {
3151 - updateChatModeIndicator('agent', botId);
3152 - }
3153 - }
3154 -
3155 - // Mark as loaded ONLY after successful load
3156 - instance.chatHistoryLoaded = true;
3157 1333 }
1334 + } else {
1335 + console.warn("No conversation history found.");
3158 1336 }
1337 + },
1338 + error: function(xhr, status, error) {
1339 + //console.error("Error loading chat history:", status, error);
1340 + appendMessage("bot", "Unable to load chat history.");
3159 1341 }
3160 - if (onComplete) onComplete();
3161 - },
3162 - error: function(xhr, status, error) {
3163 - // Error loading chat history - silently continue
3164 - if (onComplete) onComplete();
3165 - }
3166 - });
3167 - } else {
3168 - if (onComplete) onComplete();
1342 + });
1343 + } else {
1344 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1345 + }
3169 1346 }
3170 -}
3171 1347
3172 1348
3173 1349 // ====================================
3174 1350 // FILE UPLOAD FUNCTIONALITY
@@ -3180,42 +1356,40 @@
3180 1356 element.addEventListener(eventType, handler);
3181 1357 }
3182 1358 }
3183 1359
3184 - function showActivePdf(filename, botId) {
3185 - botId = botId || 'default';
3186 - const container = getElementDOM(botId, 'active-pdf-container');
3187 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3188 -
1360 + function showActivePdf(filename) {
1361 + const container = document.getElementById('active-pdf-container');
1362 + const nameElement = document.getElementById('active-pdf-name');
1363 +
3189 1364 if (!container || !nameElement) {
1365 + //console.error('PDF container elements not found');
3190 1366 return;
3191 1367 }
3192 -
1368 +
3193 1369 nameElement.textContent = filename;
3194 1370 container.style.display = 'flex';
3195 1371 }
3196 -
3197 - function showActiveWord(filename, botId) {
3198 - botId = botId || 'default';
3199 - const container = getElementDOM(botId, 'active-word-container');
3200 - const nameElement = getElementDOM(botId, 'active-word-name');
3201 -
1372 +
1373 + function showActiveWord(filename) {
1374 + const container = document.getElementById('active-word-container');
1375 + const nameElement = document.getElementById('active-word-name');
1376 +
3202 1377 if (!container || !nameElement) {
1378 + //console.error('Word document container elements not found');
3203 1379 return;
3204 1380 }
3205 -
1381 +
3206 1382 nameElement.textContent = filename;
3207 1383 container.style.display = 'flex';
3208 1384 }
3209 -
3210 - function removeActivePdf(botId) {
3211 - botId = botId || 'default';
3212 - var instance = MxChatInstances.get(botId);
3213 - const container = getElementDOM(botId, 'active-pdf-container');
3214 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3215 -
3216 - if (!container || !nameElement || !instance.activePdfFile) return;
3217 -
1385 +
1386 + function removeActivePdf() {
1387 + const container = document.getElementById('active-pdf-container');
1388 + const nameElement = document.getElementById('active-pdf-name');
1389 +
1390 + if (!container || !nameElement || !activePdfFile) return;
1391 +
3218 1392 fetch(mxchatChat.ajax_url, {
3219 1393 method: 'POST',
3220 1394 headers: {
3221 1395 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3221,9 +1395,9 @@
3221 1395 'Content-Type': 'application/x-www-form-urlencoded',
3222 1396 },
3223 1397 body: new URLSearchParams({
3224 1398 'action': 'mxchat_remove_pdf',
3225 - 'session_id': getChatSession(botId),
1399 + 'session_id': sessionId,
3226 1400 'nonce': mxchatChat.nonce
3227 1401 })
3228 1402 })
3229 1403 .then(response => response.json())
@@ -3230,25 +1404,23 @@
3230 1404 .then(data => {
3231 1405 if (data.success) {
3232 1406 container.style.display = 'none';
3233 1407 nameElement.textContent = '';
3234 - instance.activePdfFile = null;
3235 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1408 + activePdfFile = null;
1409 + appendMessage('bot', 'PDF removed.');
3236 1410 }
3237 1411 })
3238 1412 .catch(error => {
3239 - // Error removing PDF - silently continue
1413 + //console.error('Error removing PDF:', error);
3240 1414 });
3241 1415 }
3242 -
3243 - function removeActiveWord(botId) {
3244 - botId = botId || 'default';
3245 - var instance = MxChatInstances.get(botId);
3246 - const container = getElementDOM(botId, 'active-word-container');
3247 - const nameElement = getElementDOM(botId, 'active-word-name');
3248 -
3249 - if (!container || !nameElement || !instance.activeWordFile) return;
3250 -
1416 +
1417 + function removeActiveWord() {
1418 + const container = document.getElementById('active-word-container');
1419 + const nameElement = document.getElementById('active-word-name');
1420 +
1421 + if (!container || !nameElement || !activeWordFile) return;
1422 +
3251 1423 fetch(mxchatChat.ajax_url, {
3252 1424 method: 'POST',
3253 1425 headers: {
3254 1426 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3254,9 +1426,9 @@
3254 1426 'Content-Type': 'application/x-www-form-urlencoded',
3255 1427 },
3256 1428 body: new URLSearchParams({
3257 1429 'action': 'mxchat_remove_word',
3258 - 'session_id': getChatSession(botId),
1430 + 'session_id': sessionId,
3259 1431 'nonce': mxchatChat.nonce
3260 1432 })
3261 1433 })
3262 1434 .then(response => response.json())
@@ -3263,58 +1435,61 @@
3263 1435 .then(data => {
3264 1436 if (data.success) {
3265 1437 container.style.display = 'none';
3266 1438 nameElement.textContent = '';
3267 - instance.activeWordFile = null;
3268 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1439 + activeWordFile = null;
1440 + appendMessage('bot', 'Word document removed.');
3269 1441 }
3270 1442 })
3271 1443 .catch(error => {
3272 - // Error removing Word document - silently continue
1444 + //console.error('Error removing Word document:', error);
3273 1445 });
3274 1446 }
3275 -
1447 +
3276 1448 // ====================================
3277 1449 // CONSENT & COMPLIANCE (GDPR)
3278 1450 // ====================================
3279 -
3280 - function initializeChatVisibility(botId) {
3281 - botId = botId || 'default';
3282 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3283 - mxchatChat.complianz_toggle === '1' ||
1451 +
1452 + function initializeChatVisibility() {
1453 + //console.log('Initializing chat visibility');
1454 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1455 + mxchatChat.complianz_toggle === '1' ||
3284 1456 mxchatChat.complianz_toggle === 1;
3285 -
1457 +
3286 1458 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3287 1459 // Initial check
3288 - checkConsentAndShowChat(botId);
3289 -
1460 + checkConsentAndShowChat();
1461 +
3290 1462 // Listen for consent changes
3291 1463 $(document).on('cmplz_status_change', function(event) {
3292 - checkConsentAndShowChat(botId);
1464 + //console.log('Status change detected');
1465 + checkConsentAndShowChat();
3293 1466 });
3294 1467 } else {
3295 1468 // If Complianz is not enabled, always show
3296 - getElement(botId, 'floating-chatbot-button')
1469 + $('#floating-chatbot-button')
3297 1470 .css('display', 'flex')
3298 1471 .removeClass('hidden no-consent')
3299 1472 .fadeTo(500, 1);
3300 -
1473 +
3301 1474 // Also check pre-chat message when Complianz is not enabled
3302 - checkPreChatDismissal(botId);
1475 + checkPreChatDismissal();
3303 1476 }
3304 1477 }
3305 1478
3306 -
3307 - function checkConsentAndShowChat(botId) {
3308 - botId = botId || 'default';
1479 +
1480 + function checkConsentAndShowChat() {
3309 1481 var consentStatus = cmplz_has_consent('marketing');
3310 1482 var consentType = complianz.consenttype;
3311 -
3312 - let $widget = getElement(botId, 'floating-chatbot-button');
3313 - let $chatbot = getElement(botId, 'floating-chatbot');
3314 - let $preChat = getElement(botId, 'pre-chat-message');
3315 -
1483 +
1484 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1485 +
1486 + let $widget = $('#floating-chatbot-button');
1487 + let $chatbot = $('#floating-chatbot');
1488 + let $preChat = $('#pre-chat-message');
1489 +
3316 1490 if (consentStatus === true) {
1491 + //console.log('Consent granted - showing widget');
3317 1492 $widget
3318 1493 .removeClass('no-consent')
3319 1494 .css('display', 'flex')
3320 1495 .removeClass('hidden')
@@ -3319,12 +1494,13 @@
3319 1494 .css('display', 'flex')
3320 1495 .removeClass('hidden')
3321 1496 .fadeTo(500, 1);
3322 1497 $chatbot.removeClass('no-consent');
3323 -
1498 +
3324 1499 // Show pre-chat message if not dismissed
3325 - checkPreChatDismissal(botId);
1500 + checkPreChatDismissal();
3326 1501 } else {
1502 + //console.log('No consent - hiding widget');
3327 1503 $widget
3328 1504 .addClass('no-consent')
3329 1505 .fadeTo(500, 0, function() {
3330 1506 $(this)
@@ -3331,9 +1507,9 @@
3331 1507 .css('display', 'none')
3332 1508 .addClass('hidden');
3333 1509 });
3334 1510 $chatbot.addClass('no-consent');
3335 -
1511 +
3336 1512 // Hide pre-chat message when no consent
3337 1513 $preChat.hide();
3338 1514 }
3339 1515 }
@@ -3341,38 +1517,46 @@
3341 1517
3342 1518 // ====================================
3343 1519 // PRE-CHAT MESSAGE HANDLING
3344 1520 // ====================================
3345 -
3346 - function checkPreChatDismissal(botId) {
3347 - botId = botId || 'default';
3348 - try {
3349 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3350 - if (dismissedAt) {
3351 - // Re-show after 24 hours
3352 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3353 - if (elapsed < 86400000) {
3354 - getElement(botId, 'pre-chat-message').hide();
3355 - return;
1521 +
1522 + function checkPreChatDismissal() {
1523 + $.ajax({
1524 + url: mxchatChat.ajax_url,
1525 + type: 'POST',
1526 + data: {
1527 + action: 'mxchat_check_pre_chat_message_status',
1528 + _ajax_nonce: mxchatChat.nonce
1529 + },
1530 + success: function(response) {
1531 + if (response.success && !response.data.dismissed) {
1532 + $('#pre-chat-message').fadeIn(250);
1533 + } else {
1534 + $('#pre-chat-message').hide();
3356 1535 }
3357 - // Expired — clear and show again
3358 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1536 + },
1537 + error: function() {
1538 + //console.error('Failed to check pre-chat message dismissal status.');
3359 1539 }
3360 - getElement(botId, 'pre-chat-message').fadeIn(250);
3361 - } catch (e) {
3362 - // localStorage unavailable — show the message
3363 - getElement(botId, 'pre-chat-message').fadeIn(250);
3364 - }
1540 + });
3365 1541 }
3366 -
3367 - function handlePreChatDismissal(botId) {
3368 - botId = botId || 'default';
3369 - getElement(botId, 'pre-chat-message').fadeOut(200);
3370 - try {
3371 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3372 - } catch (e) {
3373 - // localStorage unavailable — dismissal won't persist
3374 - }
1542 +
1543 + function handlePreChatDismissal() {
1544 + $('#pre-chat-message').fadeOut(200);
1545 + $.ajax({
1546 + url: mxchatChat.ajax_url,
1547 + type: 'POST',
1548 + data: {
1549 + action: 'mxchat_dismiss_pre_chat_message',
1550 + _ajax_nonce: mxchatChat.nonce
1551 + },
1552 + success: function() {
1553 + $('#pre-chat-message').hide();
1554 + },
1555 + error: function() {
1556 + //console.error('Failed to dismiss pre-chat message.');
1557 + }
1558 + });
3375 1559 }
3376 1560
3377 1561
3378 1562 // ====================================
@@ -3398,329 +1582,242 @@
3398 1582 // ====================================
3399 1583
3400 1584 $(document).on('click', '.mxchat-popular-question', function () {
3401 1585 var question = $(this).text();
3402 - var botId = getBotIdFromElement(this);
3403 -
1586 +
3404 1587 // Append the question as if the user typed it
3405 - appendMessage("user", question, '', [], false, botId);
3406 -
1588 + appendMessage("user", question);
1589 +
3407 1590 // Only collapse if there are questions
3408 - if (hasQuickQuestions(botId)) {
3409 - collapseQuickQuestions(botId);
1591 + if (hasQuickQuestions()) {
1592 + collapseQuickQuestions();
3410 1593 }
3411 -
1594 +
3412 1595 // Send the question to the server
3413 - sendMessageToChatbot(question, botId);
1596 + sendMessageToChatbot(question);
3414 1597 });
3415 1598
3416 1599 $(document).on('click', '.questions-toggle-btn', function(e) {
3417 1600 e.preventDefault();
3418 1601 e.stopPropagation();
3419 - var botId = getBotIdFromElement(this);
3420 - expandQuickQuestions(botId);
1602 + expandQuickQuestions();
3421 1603 });
3422 1604
3423 1605 $(document).on('click', '.questions-collapse-btn', function(e) {
3424 1606 e.preventDefault();
3425 1607 e.stopPropagation();
3426 - var botId = getBotIdFromElement(this);
3427 - collapseQuickQuestions(botId);
1608 + collapseQuickQuestions();
3428 1609 });
3429 -
3430 -// Consent-safe YouTube embed (plan 03ba33): the server only ever ships a
3431 -// thumbnail facade — no Google iframe exists until the visitor taps play.
3432 -// Delegated so it also works for embeds restored from chat history.
3433 -$(document).on('click', '.mxchat-youtube-embed .mxchat-youtube-facade', function(e) {
3434 - e.preventDefault();
3435 - var $wrap = $(this).closest('.mxchat-youtube-embed');
3436 - var videoId = String($wrap.data('video-id') || '').replace(/[^A-Za-z0-9_-]/g, '');
3437 - if (!videoId) {
3438 - return;
3439 - }
3440 - var title = $wrap.find('.mxchat-youtube-title').text() || 'YouTube video';
3441 - var $iframe = $('<iframe>', {
3442 - src: 'https://www.youtube-nocookie.com/embed/' + videoId + '?autoplay=1&rel=0',
3443 - title: title,
3444 - allow: 'accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture',
3445 - allowfullscreen: true,
3446 - frameborder: 0
3447 - }).addClass('mxchat-youtube-iframe');
3448 - $wrap.addClass('mxchat-youtube-playing');
3449 - $(this).replaceWith($iframe);
3450 -});
3451 1610
3452 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3453 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3454 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3455 - if (e.type === 'keydown') {
3456 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3457 - e.preventDefault();
3458 - }
3459 - var botId = getBotIdFromElement(this);
3460 - var $chatbot = getElement(botId, 'floating-chatbot');
3461 - var $badge = getElement(botId, 'chat-notification-badge');
3462 - var $preChat = getElement(botId, 'pre-chat-message');
3463 -
3464 - if ($chatbot.hasClass('hidden')) {
3465 - $chatbot.removeClass('hidden').addClass('visible')
3466 - .attr('aria-modal', 'true').attr('role', 'dialog');
3467 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3468 - $badge.hide(); // Hide notification when opening chat
1611 + // Chatbot visibility toggle handlers
1612 + $(document).on('click', '#floating-chatbot-button', function() {
1613 + var chatbot = $('#floating-chatbot');
1614 + if (chatbot.hasClass('hidden')) {
1615 + chatbot.removeClass('hidden').addClass('visible');
1616 + $(this).addClass('hidden');
1617 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3469 1618 disableScroll();
3470 - $preChat.fadeOut(250);
3471 -
3472 - // First open per page load: re-fetch behavior settings in case
3473 - // this page's inline values came from a stale full-page cache
3474 - // (plan-32db95). Idempotent — later opens are a no-op.
3475 - mxchatRefreshDynamicSettings();
3476 -
3477 - // Load chat history for returning visitors (persistence)
3478 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3479 - if (chatPersistenceEnabled) {
3480 - MxChatInstances.ensureSession(botId);
3481 - }
3482 -
3483 - // Deferred email check — only on first widget open
3484 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3485 - var instance = MxChatInstances.get(botId);
3486 - if (emailBlocker && !instance.emailCheckDone) {
3487 - instance.emailCheckDone = true;
3488 - resolveEmailState(botId);
3489 - } else if (!emailBlocker) {
3490 - // No email collection — still route through showChatContainerForBot
3491 - // so the loader is shown while chat history loads
3492 - showChatContainerForBot(botId);
3493 - }
3494 -
3495 - // Move keyboard focus into the message input after the open transition.
3496 - setTimeout(function() {
3497 - var chatInput = getElementDOM(botId, 'chat-input');
3498 - if (chatInput && !chatInput.disabled) {
3499 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3500 - }
3501 - }, 300);
1619 + $('#pre-chat-message').fadeOut(250);
3502 1620 } else {
3503 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3504 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
1621 + chatbot.removeClass('visible').addClass('hidden');
1622 + $(this).removeClass('hidden');
3505 1623 enableScroll();
3506 - checkPreChatDismissal(botId);
1624 + checkPreChatDismissal();
3507 1625 }
3508 1626 });
3509 -
3510 - // Allow clicking anywhere on the title bar to close the chatbot.
3511 - // Returns keyboard focus to the launcher so keyboard users don't get
3512 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3513 - // heuristic-based so mouse-triggered close won't show a focus ring.
3514 - $(document).on('click', '.chatbot-top-bar', function() {
3515 - var botId = getBotIdFromElement(this);
3516 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3517 - var $launcher = getElement(botId, 'floating-chatbot-button');
3518 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
1627 +
1628 + $(document).on('click', '#exit-chat-button', function() {
1629 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1630 + $('#floating-chatbot-button').removeClass('hidden');
3519 1631 enableScroll();
3520 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3521 1632 });
3522 -
3523 - // Global Escape-key handler — closes any visible chat widget and
3524 - // returns focus to its launcher. Standard modal-dismissal pattern;
3525 - // pairs with aria-modal="true" set on the widget when it opens.
3526 - $(document).on('keydown', function(e) {
3527 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3528 - var $visible = $('.floating-chatbot.visible');
3529 - if (!$visible.length) return;
3530 - e.preventDefault();
3531 - $visible.each(function() {
3532 - var botId = getBotIdFromElement(this);
3533 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3534 - var $launcher = getElement(botId, 'floating-chatbot-button');
3535 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3536 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3537 - });
3538 - enableScroll();
3539 - });
3540 -
1633 +
3541 1634 $(document).on('click', '.close-pre-chat-message', function(e) {
3542 1635 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3543 - var botId = getBotIdFromElement(this);
3544 - handlePreChatDismissal(botId);
1636 + $('#pre-chat-message').fadeOut(200, function() {
1637 + $(this).remove();
1638 + });
3545 1639 });
3546 -
3547 -
3548 - // PDF upload button handlers - use class selector
3549 - $(document).on('click', '.pdf-upload-btn', function() {
3550 - var botId = getBotIdFromElement(this);
3551 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3552 - if (pdfInput) pdfInput.click();
1640 +
1641 + // Add to Cart button handler
1642 + $(document).on('click', '.mxchat-add-to-cart-button', function() {
1643 + var productId = $(this).data('product-id');
1644 +
1645 + // Get the button text instead of hardcoded "add to cart"
1646 + var buttonText = $(this).text() || "add to cart";
1647 +
1648 + // Add a special prefix to indicate this is from button
1649 + appendMessage("user", buttonText);
1650 + sendMessageToChatbot("!addtocart"); // Special command to indicate button click
3553 1651 });
3554 1652
3555 - // Word upload button handlers - use class selector
3556 - $(document).on('click', '.word-upload-btn', function() {
3557 - var botId = getBotIdFromElement(this);
3558 - var wordInput = getElementDOM(botId, 'word-upload');
3559 - if (wordInput) wordInput.click();
3560 - });
1653 + // PDF upload button handlers
1654 + if (document.getElementById('pdf-upload-btn')) {
1655 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1656 + document.getElementById('pdf-upload').click();
1657 + });
1658 + }
3561 1659
3562 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3563 - $(document).on('change', '.pdf-upload', async function(e) {
3564 - var botId = getBotIdFromElement(this);
3565 - var instance = MxChatInstances.get(botId);
3566 - const file = this.files[0];
3567 - const sessionId = MxChatInstances.ensureSession(botId);
3568 -
1660 + // Word upload button handlers
1661 + if (document.getElementById('word-upload-btn')) {
1662 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1663 + document.getElementById('word-upload').click();
1664 + });
1665 + }
1666 +
1667 + // PDF file input change handler
1668 + addSafeEventListener('pdf-upload', 'change', async function(e) {
1669 + const file = e.target.files[0];
1670 +
3569 1671 if (!file || file.type !== 'application/pdf') {
3570 1672 alert('Please select a valid PDF file.');
3571 1673 return;
3572 1674 }
3573 -
1675 +
3574 1676 if (!sessionId) {
1677 + //console.error('No session ID found');
3575 1678 alert('Error: No session ID found');
3576 1679 return;
3577 1680 }
3578 -
1681 +
3579 1682 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1683 + //console.error('mxchatChat not properly configured:', mxchatChat);
3580 1684 alert('Error: Ajax configuration missing');
3581 1685 return;
3582 1686 }
3583 -
1687 +
3584 1688 // Disable buttons and show loading state
3585 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3586 - const sendBtn = getElementDOM(botId, 'send-button');
3587 - if (!uploadBtn) return;
1689 + const uploadBtn = document.getElementById('pdf-upload-btn');
1690 + const sendBtn = document.getElementById('send-button');
3588 1691 const originalBtnContent = uploadBtn.innerHTML;
3589 -
1692 +
3590 1693 try {
3591 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3592 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3593 1694 const formData = new FormData();
3594 1695 formData.append('action', 'mxchat_upload_pdf');
3595 1696 formData.append('pdf_file', file);
3596 1697 formData.append('session_id', sessionId);
3597 1698 formData.append('nonce', mxchatChat.nonce);
3598 -
1699 +
3599 1700 uploadBtn.disabled = true;
3600 - if (sendBtn) sendBtn.disabled = true;
1701 + sendBtn.disabled = true;
3601 1702 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3602 1703 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3603 1704 </svg>`;
3604 -
1705 +
3605 1706 const response = await fetch(mxchatChat.ajax_url, {
3606 1707 method: 'POST',
3607 1708 body: formData
3608 1709 });
3609 -
1710 +
3610 1711 const data = await response.json();
3611 -
1712 +
3612 1713 if (data.success) {
3613 1714 // Hide popular questions if they exist
3614 - if (hasQuickQuestions(botId)) {
3615 - collapseQuickQuestions(botId);
1715 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1716 + if (hasQuickQuestions()) {
1717 + collapseQuickQuestions();
3616 1718 }
3617 -
1719 +
3618 1720 // Show the active PDF name
3619 - showActivePdf(data.data.filename, botId);
3620 -
3621 - appendMessage('bot', data.data.message, '', [], false, botId);
3622 - scrollToBottom(botId);
3623 - instance.activePdfFile = data.data.filename;
1721 + showActivePdf(data.data.filename);
1722 +
1723 + appendMessage('bot', data.data.message);
1724 + scrollToBottom();
1725 + activePdfFile = data.data.filename;
3624 1726 } else {
1727 + //console.error('Upload failed:', data.data);
3625 1728 alert('Failed to upload PDF. Please try again.');
3626 1729 }
3627 1730 } catch (error) {
1731 + //console.error('Upload error:', error);
3628 1732 alert('Error uploading file. Please try again.');
3629 1733 } finally {
3630 1734 uploadBtn.disabled = false;
3631 - if (sendBtn) sendBtn.disabled = false;
1735 + sendBtn.disabled = false;
3632 1736 uploadBtn.innerHTML = originalBtnContent;
3633 1737 this.value = ''; // Reset file input
3634 1738 }
3635 1739 });
3636 1740
3637 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3638 - $(document).on('change', '.word-upload', async function(e) {
3639 - var botId = getBotIdFromElement(this);
3640 - var instance = MxChatInstances.get(botId);
3641 - const file = this.files[0];
3642 - const sessionId = MxChatInstances.ensureSession(botId);
3643 -
1741 + // Word file input change handler
1742 + addSafeEventListener('word-upload', 'change', async function(e) {
1743 + const file = e.target.files[0];
1744 +
3644 1745 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3645 1746 alert('Please select a valid Word document (.docx).');
3646 1747 return;
3647 1748 }
3648 -
1749 +
3649 1750 if (!sessionId) {
1751 + //console.error('No session ID found');
3650 1752 alert('Error: No session ID found');
3651 1753 return;
3652 1754 }
3653 -
3654 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3655 - alert('Error: Ajax configuration missing');
3656 - return;
3657 - }
3658 -
1755 +
3659 1756 // Disable buttons and show loading state
3660 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3661 - const sendBtn = getElementDOM(botId, 'send-button');
3662 - if (!uploadBtn) return;
1757 + const uploadBtn = document.getElementById('word-upload-btn');
1758 + const sendBtn = document.getElementById('send-button');
3663 1759 const originalBtnContent = uploadBtn.innerHTML;
3664 -
1760 +
3665 1761 try {
3666 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3667 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3668 1762 const formData = new FormData();
3669 1763 formData.append('action', 'mxchat_upload_word');
3670 1764 formData.append('word_file', file);
3671 1765 formData.append('session_id', sessionId);
3672 1766 formData.append('nonce', mxchatChat.nonce);
3673 -
1767 +
3674 1768 uploadBtn.disabled = true;
3675 - if (sendBtn) sendBtn.disabled = true;
1769 + sendBtn.disabled = true;
3676 1770 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3677 1771 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3678 1772 </svg>`;
3679 -
1773 +
3680 1774 const response = await fetch(mxchatChat.ajax_url, {
3681 1775 method: 'POST',
3682 1776 body: formData
3683 1777 });
3684 -
1778 +
3685 1779 const data = await response.json();
3686 -
1780 +
3687 1781 if (data.success) {
3688 1782 // Hide popular questions if they exist
3689 - if (hasQuickQuestions(botId)) {
3690 - collapseQuickQuestions(botId);
1783 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1784 + if (hasQuickQuestions()) {
1785 + collapseQuickQuestions();
3691 1786 }
3692 -
1787 +
3693 1788 // Show the active Word document name
3694 - showActiveWord(data.data.filename, botId);
3695 -
3696 - appendMessage('bot', data.data.message, '', [], false, botId);
3697 - scrollToBottom(botId);
3698 - instance.activeWordFile = data.data.filename;
1789 + showActiveWord(data.data.filename);
1790 +
1791 + appendMessage('bot', data.data.message);
1792 + scrollToBottom();
1793 + activeWordFile = data.data.filename;
3699 1794 } else {
1795 + //console.error('Upload failed:', data.data);
3700 1796 alert('Failed to upload Word document. Please try again.');
3701 1797 }
3702 1798 } catch (error) {
1799 + //console.error('Upload error:', error);
3703 1800 alert('Error uploading file. Please try again.');
3704 1801 } finally {
3705 1802 uploadBtn.disabled = false;
3706 - if (sendBtn) sendBtn.disabled = false;
1803 + sendBtn.disabled = false;
3707 1804 uploadBtn.innerHTML = originalBtnContent;
3708 1805 this.value = ''; // Reset file input
3709 1806 }
3710 1807 });
3711 1808
3712 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3713 - $(document).on('click', '.remove-pdf-btn', function(e) {
1809 + // Remove button click handlers
1810 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3714 1811 e.preventDefault();
3715 1812 e.stopPropagation();
3716 - removeActivePdf(getBotIdFromElement(this));
1813 + removeActivePdf();
3717 1814 });
3718 -
3719 - $(document).on('click', '.remove-word-btn', function(e) {
1815 +
1816 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3720 1817 e.preventDefault();
3721 1818 e.stopPropagation();
3722 - removeActiveWord(getBotIdFromElement(this));
1819 + removeActiveWord();
3723 1820 });
3724 1821
3725 1822 // Window resize handlers
3726 1823 $(window).on('resize orientationchange', function() {
@@ -3758,242 +1855,28 @@
3758 1855 });
3759 1856
3760 1857
3761 1858 // ====================================
3762 -// INIT LOADER & CHAT CONTAINER HELPERS
1859 +// IMPROVED EMAIL COLLECTION SETUP
3763 1860 // ====================================
3764 -// These must be outside the email collection block so they're always available
3765 -// (used by persistence loading even when email collection is off)
3766 1861
3767 -function showInitLoader(botId) {
3768 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3769 - if (loader) loader.style.display = 'flex';
3770 -}
1862 +// Email collection form setup and handlers
1863 +const emailForm = document.getElementById('email-collection-form');
1864 +const emailBlocker = document.getElementById('email-blocker');
1865 +const chatbotWrapper = document.getElementById('chat-container');
3771 1866
3772 -function hideInitLoader(botId) {
3773 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3774 - if (loader) loader.style.display = 'none';
3775 -}
3776 -
3777 -function showEmailFormForBot(botId) {
3778 - hideInitLoader(botId);
3779 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3780 - var chatContainer = getElementDOM(botId, 'chat-container');
3781 - if (emailBlocker) emailBlocker.style.display = 'flex';
3782 - if (chatContainer) chatContainer.style.display = 'none';
3783 -}
3784 -
3785 -function showChatContainerForBot(botId) {
3786 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3787 - var chatContainer = getElementDOM(botId, 'chat-container');
3788 - if (emailBlocker) emailBlocker.style.display = 'none';
3789 -
3790 - var instance = MxChatInstances.get(botId);
3791 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3792 -
3793 - // If persistence is on and history hasn't loaded yet, show loader
3794 - // while history loads to prevent flash of empty chat
3795 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3796 - if (chatContainer) chatContainer.style.display = 'none';
3797 - showInitLoader(botId);
3798 - loadChatHistory(botId, function() {
3799 - hideInitLoader(botId);
3800 - if (chatContainer) chatContainer.style.display = 'flex';
3801 - scrollToBottom(botId, true);
3802 - });
3803 - } else {
3804 - hideInitLoader(botId);
3805 - if (chatContainer) chatContainer.style.display = 'flex';
3806 - if (typeof loadChatHistory === 'function') {
3807 - loadChatHistory(botId);
3808 - }
3809 - }
3810 -}
3811 -
3812 -// ====================================
3813 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3814 -// ====================================
3815 -// Only run email collection setup if it's enabled
3816 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3817 -
3818 - // Track submitting state per bot
3819 - const emailSubmittingState = {};
3820 -
3821 - // Add CSS animations for email form (once globally)
3822 - if (!document.getElementById('email-error-styles')) {
3823 - const style = document.createElement('style');
3824 - style.id = 'email-error-styles';
3825 - style.textContent = `
3826 - @keyframes fadeInError {
3827 - from { opacity: 0; transform: translateY(-5px); }
3828 - to { opacity: 1; transform: translateY(0); }
3829 - }
3830 - .email-input-shake {
3831 - animation: shake 0.5s ease-in-out;
3832 - }
3833 - @keyframes shake {
3834 - 0%, 100% { transform: translateX(0); }
3835 - 25% { transform: translateX(-5px); }
3836 - 75% { transform: translateX(5px); }
3837 - }
3838 - @keyframes spin {
3839 - from { transform: rotate(0deg); }
3840 - to { transform: rotate(360deg); }
3841 - }
3842 - .email-spinner {
3843 - display: inline-block;
3844 - vertical-align: middle;
3845 - }
3846 - `;
3847 - document.head.appendChild(style);
3848 - }
3849 -
3850 - function isValidEmailAddress(email) {
3851 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3852 - return emailRegex.test(email.trim()) && email.length <= 254;
3853 - }
3854 -
3855 - function isValidNameInput(name) {
3856 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3857 - }
3858 -
3859 - /**
3860 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3861 - * @param {string} botId - The bot instance ID
3862 - * @param {string} visitorName - The visitor's name to insert
3863 - */
3864 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3865 - var chatBox = getElementDOM(botId, 'chat-box');
3866 - if (!chatBox) return;
3867 -
3868 - // Find the first bot message (intro message)
3869 - var introMessage = chatBox.querySelector('.bot-message');
3870 - if (!introMessage) return;
3871 -
3872 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3873 - if (!messageContent) return;
3874 -
3875 - var html = messageContent.innerHTML;
3876 -
3877 - // Replace {visitor_name} placeholder (case-insensitive)
3878 - if (visitorName && visitorName.trim()) {
3879 - // Escape HTML to prevent XSS
3880 - var safeName = $('<div>').text(visitorName.trim()).html();
3881 - html = html.replace(/\{visitor_name\}/gi, safeName);
3882 - } else {
3883 - // Remove placeholder and clean up spacing if no name provided
3884 - html = html.replace(/\{visitor_name\}/gi, '');
3885 - // Clean up any double spaces that might result
3886 - html = html.replace(/\s{2,}/g, ' ').trim();
3887 - }
3888 -
3889 - messageContent.innerHTML = html;
3890 - }
3891 -
3892 - function setEmailSubmissionState(botId, loading) {
3893 - var submitButton = getElementDOM(botId, 'email-submit-button');
3894 - var emailInput = getElementDOM(botId, 'user-email');
3895 - var nameInput = getElementDOM(botId, 'user-name');
3896 -
3897 - if (loading) {
3898 - emailSubmittingState[botId] = true;
3899 - if (submitButton) submitButton.disabled = true;
3900 - if (emailInput) emailInput.disabled = true;
3901 - if (nameInput) nameInput.disabled = true;
3902 -
3903 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3904 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3905 - const originalText = submitButton.textContent;
3906 - submitButton.innerHTML = `
3907 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3908 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3909 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3910 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3911 - </circle>
3912 - </svg>
3913 - ${originalText}
3914 - `;
3915 - submitButton.style.opacity = '0.8';
3916 - }
3917 - } else {
3918 - emailSubmittingState[botId] = false;
3919 - if (submitButton) submitButton.disabled = false;
3920 - if (emailInput) emailInput.disabled = false;
3921 - if (nameInput) nameInput.disabled = false;
3922 -
3923 - if (submitButton) {
3924 - const originalHtml = submitButton.getAttribute('data-original-html');
3925 - if (originalHtml) {
3926 - submitButton.innerHTML = originalHtml;
3927 - }
3928 - submitButton.style.opacity = '1';
3929 - }
3930 - }
3931 - }
3932 -
3933 - function showEmailError(botId, message) {
3934 - clearEmailError(botId);
3935 -
3936 - var emailForm = getElementDOM(botId, 'email-collection-form');
3937 - if (!emailForm) return;
3938 -
3939 - const errorDiv = document.createElement('div');
3940 - errorDiv.className = 'email-error';
3941 - errorDiv.style.cssText = `
3942 - color: #e74c3c;
3943 - font-size: 12px;
3944 - margin-top: 8px;
3945 - padding: 4px 0;
3946 - animation: fadeInError 0.3s ease;
3947 - `;
3948 - errorDiv.textContent = message;
3949 - emailForm.appendChild(errorDiv);
3950 -
3951 - // Add shake animation to inputs
3952 - var emailInput = getElementDOM(botId, 'user-email');
3953 - var nameInput = getElementDOM(botId, 'user-name');
3954 -
3955 - if (emailInput) {
3956 - emailInput.classList.add('email-input-shake');
3957 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3958 - }
3959 - if (nameInput) {
3960 - nameInput.classList.add('email-input-shake');
3961 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3962 - }
3963 - }
3964 -
3965 - function clearEmailError(botId) {
3966 - var emailForm = getElementDOM(botId, 'email-collection-form');
3967 - if (emailForm) {
3968 - const existingErrors = emailForm.querySelectorAll('.email-error');
3969 - existingErrors.forEach(error => error.remove());
3970 - }
3971 - }
3972 -
3973 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3974 - function resolveEmailState(botId) {
3975 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3976 - if (mxchatChat.initial_email_state.show_email_form) {
3977 - showEmailFormForBot(botId);
3978 - } else {
3979 - showChatContainerForBot(botId);
3980 - }
3981 - } else {
3982 - checkSessionAndEmailForBot(botId);
3983 - }
3984 - }
3985 -
3986 - function checkSessionAndEmailForBot(botId) {
3987 - const sessionId = MxChatInstances.ensureSession(botId);
3988 -
3989 - // Hide both panels while we check — show loader instead
3990 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3991 - var chatContainer = getElementDOM(botId, 'chat-container');
3992 - if (emailBlocker) emailBlocker.style.display = 'none';
3993 - if (chatContainer) chatContainer.style.display = 'none';
3994 - showInitLoader(botId);
3995 -
1867 +if (emailForm && emailBlocker && chatbotWrapper) {
1868 + // Add loading state management
1869 + let isSubmitting = false;
1870 +
1871 + // Check if email exists for the current session
1872 + function checkSessionAndEmail() {
1873 + const sessionId = getChatSession();
1874 +
1875 + // Add timeout to prevent hanging
1876 + const controller = new AbortController();
1877 + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout
1878 +
3996 1879 fetch(mxchatChat.ajax_url, {
3997 1880 method: 'POST',
3998 1881 headers: {
3999 1882 'Content-Type': 'application/x-www-form-urlencoded',
@@ -4001,11 +1884,13 @@
4001 1884 body: new URLSearchParams({
4002 1885 action: 'mxchat_check_email_provided',
4003 1886 session_id: sessionId,
4004 1887 nonce: mxchatChat.nonce,
4005 - })
1888 + }),
1889 + signal: controller.signal
4006 1890 })
4007 1891 .then((response) => {
1892 + clearTimeout(timeoutId);
4008 1893 if (!response.ok) {
4009 1894 throw new Error(`HTTP error! status: ${response.status}`);
4010 1895 }
4011 1896 return response.json();
@@ -4012,93 +1897,157 @@
4012 1897 })
4013 1898 .then((data) => {
4014 1899 if (data.success) {
4015 1900 if (data.data.logged_in || data.data.email) {
4016 - showChatContainerForBot(botId);
1901 + showChatContainer();
4017 1902 } else {
4018 - showEmailFormForBot(botId);
1903 + showEmailForm();
4019 1904 }
4020 1905 } else {
4021 - showEmailFormForBot(botId);
1906 + // On error, default to showing email form
1907 + showEmailForm();
4022 1908 }
4023 1909 })
4024 1910 .catch((error) => {
4025 - showEmailFormForBot(botId);
1911 + clearTimeout(timeoutId);
1912 + console.warn('Email check failed, defaulting to email form:', error);
1913 + showEmailForm();
4026 1914 });
4027 1915 }
4028 1916
4029 - // Event delegation for email form submission
4030 - $(document).on('submit', '.email-collection-form', function(e) {
4031 - e.preventDefault();
4032 - e.stopPropagation();
1917 + // Optimized UI transition functions
1918 + function showEmailForm() {
1919 + emailBlocker.style.display = 'flex';
1920 + chatbotWrapper.style.display = 'none';
1921 + }
4033 1922
4034 - var botId = getBotIdFromElement(this);
1923 + function showChatContainer() {
1924 + // Show chat immediately without delay
1925 + emailBlocker.style.display = 'none';
1926 + chatbotWrapper.style.display = 'flex';
1927 +
1928 + // Load chat history only after showing chat container
1929 + if (typeof loadChatHistory === 'function') {
1930 + loadChatHistory();
1931 + }
1932 + }
4035 1933
4036 - // Prevent double submission
4037 - if (emailSubmittingState[botId]) {
4038 - return false;
1934 + // Enhanced email validation
1935 + function isValidEmail(email) {
1936 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
1937 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
1938 + }
1939 +
1940 + // Show loading state with spinner
1941 + function setSubmissionState(loading) {
1942 + const submitButton = document.getElementById('email-submit-button');
1943 + const emailInput = document.getElementById('user-email');
1944 +
1945 + if (loading) {
1946 + isSubmitting = true;
1947 + submitButton.disabled = true;
1948 + emailInput.disabled = true;
1949 +
1950 + // Store original content and add spinner
1951 + if (!submitButton.getAttribute('data-original-html')) {
1952 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
1953 + }
1954 +
1955 + // Add loading spinner while keeping original text
1956 + const originalText = submitButton.textContent;
1957 + submitButton.innerHTML = `
1958 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
1959 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
1960 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
1961 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
1962 + </circle>
1963 + </svg>
1964 + ${originalText}
1965 + `;
1966 +
1967 + submitButton.style.opacity = '0.8';
1968 + } else {
1969 + isSubmitting = false;
1970 + submitButton.disabled = false;
1971 + emailInput.disabled = false;
1972 +
1973 + // Restore original content
1974 + const originalHtml = submitButton.getAttribute('data-original-html');
1975 + if (originalHtml) {
1976 + submitButton.innerHTML = originalHtml;
1977 + }
1978 +
1979 + submitButton.style.opacity = '1';
4039 1980 }
1981 + }
4040 1982
4041 - var emailInput = getElementDOM(botId, 'user-email');
4042 - var nameInput = getElementDOM(botId, 'user-name');
4043 - var consentInput = getElementDOM(botId, 'user-consent');
4044 - var userEmail = emailInput ? emailInput.value.trim() : '';
4045 - var userName = nameInput ? nameInput.value.trim() : '';
4046 - var sessionId = MxChatInstances.ensureSession(botId);
1983 + // Add CSS for spinner animation if not already present
1984 + if (!document.getElementById('email-spinner-styles')) {
1985 + const style = document.createElement('style');
1986 + style.id = 'email-spinner-styles';
1987 + style.textContent = `
1988 + @keyframes spin {
1989 + from { transform: rotate(0deg); }
1990 + to { transform: rotate(360deg); }
1991 + }
1992 + .email-spinner {
1993 + display: inline-block;
1994 + vertical-align: middle;
1995 + }
1996 + `;
1997 + document.head.appendChild(style);
1998 + }
4047 1999
4048 - // Validate email
4049 - if (!userEmail) {
4050 - showEmailError(botId, 'Please enter your email address.');
4051 - return false;
2000 + // Handle email form submission with improved error handling
2001 + emailForm.addEventListener('submit', function (event) {
2002 + event.preventDefault();
2003 +
2004 + // Prevent double submission
2005 + if (isSubmitting) {
2006 + return;
4052 2007 }
4053 2008
4054 - if (!isValidEmailAddress(userEmail)) {
4055 - showEmailError(botId, 'Please enter a valid email address.');
4056 - return false;
4057 - }
2009 + const userEmail = document.getElementById('user-email').value.trim();
2010 + const sessionId = getChatSession();
4058 2011
4059 - // Validate name if field exists and has content
4060 - if (nameInput && userName && !isValidNameInput(userName)) {
4061 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
4062 - return false;
2012 + // Validate email before submission
2013 + if (!userEmail) {
2014 + showEmailError('Please enter your email address.');
2015 + return;
4063 2016 }
4064 2017
4065 - // Consent checkbox (b062c4): backstop behind the native required
4066 - // attribute; the server enforces this independently either way.
4067 - if (consentInput && consentInput.required && !consentInput.checked) {
4068 - showEmailError(botId, 'Please tick the consent box to continue.');
4069 - return false;
2018 + if (!isValidEmail(userEmail)) {
2019 + showEmailError('Please enter a valid email address.');
2020 + return;
4070 2021 }
4071 2022
4072 - clearEmailError(botId);
4073 - setEmailSubmissionState(botId, true);
2023 + // Clear any existing errors
2024 + clearEmailError();
2025 + setSubmissionState(true);
4074 2026
4075 - // Prepare form data
4076 - const formData = new URLSearchParams({
4077 - action: 'mxchat_handle_save_email_and_response',
4078 - email: userEmail,
4079 - session_id: sessionId,
4080 - nonce: mxchatChat.nonce,
4081 - });
2027 + // Add timeout for submission
2028 + const controller = new AbortController();
2029 + const timeoutId = setTimeout(() => {
2030 + controller.abort();
2031 + setSubmissionState(false);
2032 + showEmailError('Request timed out. Please try again.');
2033 + }, 15000); // 15 second timeout
4082 2034
4083 - if (userName) {
4084 - formData.append('name', userName);
4085 - }
4086 -
4087 - // Ticked/unticked both travel when the checkbox is rendered, so an
4088 - // optional-consent "no" is recorded as a decision, not an absence.
4089 - if (consentInput) {
4090 - formData.append('consent', consentInput.checked ? '1' : '0');
4091 - }
4092 -
4093 2035 fetch(mxchatChat.ajax_url, {
4094 2036 method: 'POST',
4095 2037 headers: {
4096 2038 'Content-Type': 'application/x-www-form-urlencoded',
4097 2039 },
4098 - body: formData
2040 + body: new URLSearchParams({
2041 + action: 'mxchat_handle_save_email_and_response',
2042 + email: userEmail,
2043 + session_id: sessionId,
2044 + nonce: mxchatChat.nonce,
2045 + }),
2046 + signal: controller.signal
4099 2047 })
4100 2048 .then((response) => {
2049 + clearTimeout(timeoutId);
4101 2050 if (!response.ok) {
4102 2051 throw new Error(`HTTP error! status: ${response.status}`);
4103 2052 }
4104 2053 return response.json();
@@ -4103,166 +2052,185 @@
4103 2052 }
4104 2053 return response.json();
4105 2054 })
4106 2055 .then((data) => {
4107 - setEmailSubmissionState(botId, false);
4108 -
2056 + setSubmissionState(false);
2057 +
4109 2058 if (data.success) {
4110 - showChatContainerForBot(botId);
2059 + // Show chat immediately
2060 + showChatContainer();
4111 2061
4112 - // Replace {visitor_name} placeholder in intro message with actual name
4113 - if (userName) {
4114 - replaceVisitorNamePlaceholder(botId, userName);
4115 - } else {
4116 - // Remove placeholder if no name provided
4117 - replaceVisitorNamePlaceholder(botId, '');
4118 - }
4119 -
2062 + // Handle bot response if provided
4120 2063 if (data.message && typeof appendMessage === 'function') {
4121 2064 setTimeout(() => {
4122 - appendMessage('bot', data.message, '', [], false, botId);
2065 + appendMessage('bot', data.message);
4123 2066 if (typeof scrollToBottom === 'function') {
4124 - scrollToBottom(botId);
2067 + scrollToBottom();
4125 2068 }
4126 2069 }, 100);
4127 2070 }
4128 2071 } else {
4129 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2072 + showEmailError(data.message || 'Failed to save email. Please try again.');
4130 2073 }
4131 2074 })
4132 2075 .catch((error) => {
4133 - setEmailSubmissionState(botId, false);
4134 - showEmailError(botId, 'An error occurred. Please try again.');
2076 + clearTimeout(timeoutId);
2077 + setSubmissionState(false);
2078 +
2079 + if (error.name === 'AbortError') {
2080 + showEmailError('Request timed out. Please try again.');
2081 + } else {
2082 + console.error('Email submission error:', error);
2083 + showEmailError('An error occurred. Please try again.');
2084 + }
4135 2085 });
4136 -
4137 - return false;
4138 2086 });
4139 2087
4140 - // Real-time email validation using event delegation
4141 - $(document).on('input', '.mxchat-email-input', function() {
4142 - var botId = getBotIdFromElement(this);
4143 - var $input = $(this);
2088 + // Real-time email validation
2089 + const emailInput = document.getElementById('user-email');
2090 + if (emailInput) {
2091 + let validationTimeout;
2092 +
2093 + emailInput.addEventListener('input', function() {
2094 + // Clear previous validation timeout
2095 + if (validationTimeout) {
2096 + clearTimeout(validationTimeout);
2097 + }
2098 +
2099 + // Debounce validation
2100 + validationTimeout = setTimeout(() => {
2101 + const email = this.value.trim();
2102 + clearEmailError();
2103 +
2104 + if (email && !isValidEmail(email)) {
2105 + showEmailError('Please enter a valid email address.');
2106 + }
2107 + }, 500);
2108 + });
4144 2109
4145 - // Clear previous timeout
4146 - clearTimeout($input.data('validationTimeout'));
4147 -
4148 - // Debounce validation
4149 - var timeout = setTimeout(() => {
4150 - var email = this.value.trim();
4151 - clearEmailError(botId);
4152 -
4153 - if (email && !isValidEmailAddress(email)) {
4154 - showEmailError(botId, 'Please enter a valid email address.');
2110 + // Handle Enter key
2111 + emailInput.addEventListener('keypress', function(e) {
2112 + if (e.key === 'Enter' && !isSubmitting) {
2113 + emailForm.dispatchEvent(new Event('submit'));
4155 2114 }
4156 - }, 500);
2115 + });
2116 + }
4157 2117
4158 - $input.data('validationTimeout', timeout);
4159 - });
4160 -
4161 - // Handle Enter key in email input
4162 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4163 - if (e.key === 'Enter') {
4164 - e.preventDefault();
4165 - var botId = getBotIdFromElement(this);
4166 - if (!emailSubmittingState[botId]) {
4167 - $(this).closest('.email-collection-form').submit();
4168 - }
2118 + // Error display functions
2119 + function showEmailError(message) {
2120 + clearEmailError();
2121 +
2122 + const errorDiv = document.createElement('div');
2123 + errorDiv.className = 'email-error';
2124 + errorDiv.style.cssText = `
2125 + color: #e74c3c;
2126 + font-size: 12px;
2127 + margin-top: 8px;
2128 + padding: 4px 0;
2129 + animation: fadeInError 0.3s ease;
2130 + `;
2131 + errorDiv.textContent = message;
2132 +
2133 + // Add CSS animation if not already present
2134 + if (!document.getElementById('email-error-styles')) {
2135 + const style = document.createElement('style');
2136 + style.id = 'email-error-styles';
2137 + style.textContent = `
2138 + @keyframes fadeInError {
2139 + from { opacity: 0; transform: translateY(-5px); }
2140 + to { opacity: 1; transform: translateY(0); }
2141 + }
2142 + .email-input-shake {
2143 + animation: shake 0.5s ease-in-out;
2144 + }
2145 + @keyframes shake {
2146 + 0%, 100% { transform: translateX(0); }
2147 + 25% { transform: translateX(-5px); }
2148 + 75% { transform: translateX(5px); }
2149 + }
2150 + `;
2151 + document.head.appendChild(style);
4169 2152 }
4170 - });
4171 -
4172 - // Handle Enter key in name input
4173 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4174 - if (e.key === 'Enter') {
4175 - e.preventDefault();
4176 - var botId = getBotIdFromElement(this);
4177 - if (!emailSubmittingState[botId]) {
4178 - $(this).closest('.email-collection-form').submit();
4179 - }
2153 +
2154 + emailForm.appendChild(errorDiv);
2155 +
2156 + // Add shake animation to input
2157 + if (emailInput) {
2158 + emailInput.classList.add('email-input-shake');
2159 + setTimeout(() => {
2160 + emailInput.classList.remove('email-input-shake');
2161 + }, 500);
4180 2162 }
4181 - });
2163 + }
4182 2164
4183 - // Initialize email check for all bot instances
4184 - // For floating bots: defer until widget is opened (zero passive AJAX)
4185 - // For embedded bots: check immediately since the form is visible
4186 - $('.mxchat-chatbot-wrapper').each(function() {
4187 - var botId = $(this).data('bot-id') || 'default';
4188 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2165 + function clearEmailError() {
2166 + const existingErrors = emailForm.querySelectorAll('.email-error');
2167 + existingErrors.forEach(error => error.remove());
2168 + }
4189 2169
4190 - if (emailBlocker) {
4191 - if (isEmbeddedBot(botId)) {
4192 - // Embedded bots are always visible — check now
4193 - resolveEmailState(botId);
4194 - }
4195 - // Floating bots: handled in the widget open handler
4196 - } else if (isEmbeddedBot(botId)) {
4197 - // Embedded bot, no email collection — load history with loader
4198 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4199 - if (chatPersistenceEnabled) {
4200 - MxChatInstances.ensureSession(botId);
4201 - showChatContainerForBot(botId);
4202 - }
4203 - }
2170 + // Initialize email check with delay to prevent race conditions
2171 + setTimeout(checkSessionAndEmail, 100);
2172 +
2173 +} else if (mxchatChat.email_collection_enabled) {
2174 + console.error('Essential elements for email handling are missing:', {
2175 + emailForm: !!emailForm,
2176 + emailBlocker: !!emailBlocker,
2177 + chatbotWrapper: !!chatbotWrapper
4204 2178 });
4205 2179 }
4206 2180
4207 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4208 - $(document).on('click', '.pre-chat-message', function() {
4209 - var botId = getBotIdFromElement(this);
4210 - var $chatbot = getElement(botId, 'floating-chatbot');
4211 - if ($chatbot.hasClass('hidden')) {
4212 - $chatbot.removeClass('hidden').addClass('visible');
4213 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4214 - handlePreChatDismissal(botId);
2181 +
2182 + // Open chatbot when pre-chat message is clicked
2183 + $(document).on('click', '#pre-chat-message', function() {
2184 + var chatbot = $('#floating-chatbot');
2185 + if (chatbot.hasClass('hidden')) {
2186 + chatbot.removeClass('hidden').addClass('visible');
2187 + $('#floating-chatbot-button').addClass('hidden');
2188 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4215 2189 disableScroll(); // Disable scroll when chatbot opens
4216 -
4217 - // Load chat history for returning visitors (persistence)
4218 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4219 - if (chatPersistenceEnabled) {
4220 - MxChatInstances.ensureSession(botId);
4221 - }
4222 -
4223 - // Deferred email check — only on first widget open
4224 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4225 - var instance = MxChatInstances.get(botId);
4226 - if (emailBlocker && !instance.emailCheckDone) {
4227 - instance.emailCheckDone = true;
4228 - resolveEmailState(botId);
4229 - } else if (!emailBlocker) {
4230 - showChatContainerForBot(botId);
4231 - }
4232 2190 }
4233 2191 });
4234 2192
4235 - // Legacy duplicate close handler removed — handled by single event delegation above
2193 + var closeButton = document.querySelector('.close-pre-chat-message');
2194 + if (closeButton) {
2195 + closeButton.addEventListener('click', function() {
2196 + $('#pre-chat-message').fadeOut(200); // Hide the message
4236 2197
2198 + // Send an AJAX request to set the transient flag for 24 hours
2199 + $.ajax({
2200 + url: mxchatChat.ajax_url,
2201 + type: 'POST',
2202 + data: {
2203 + action: 'mxchat_dismiss_pre_chat_message',
2204 + _ajax_nonce: mxchatChat.nonce
2205 + },
2206 + success: function() {
2207 + //console.log('Pre-chat message dismissed for 24 hours.');
4237 2208
4238 -function hasQuickQuestions(botId) {
4239 - botId = botId || 'default';
4240 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4241 - if (!questionsContainer) return false;
4242 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2209 + // Ensure the message is hidden after dismissal
2210 + $('#pre-chat-message').hide();
2211 + },
2212 + error: function() {
2213 + ////console.error('Failed to dismiss pre-chat message.');
2214 + }
2215 + });
2216 + });
2217 + }
2218 +
2219 +
2220 +function hasQuickQuestions() {
2221 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4243 2222 return questionButtons.length > 0;
4244 2223 }
4245 2224
4246 -/**
4247 - * Check if a bot is embedded (not floating)
4248 - * Embedded bots don't have a .floating-chatbot wrapper
4249 - */
4250 -function isEmbeddedBot(botId) {
4251 - botId = botId || 'default';
4252 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4253 - return !floatingWrapper;
4254 -}
4255 -
4256 -function collapseQuickQuestions(botId) {
4257 - botId = botId || 'default';
4258 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4259 - if (questionsContainer && hasQuickQuestions(botId)) {
2225 +function collapseQuickQuestions() {
2226 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2227 + if (questionsContainer && hasQuickQuestions()) {
4260 2228 questionsContainer.classList.add('collapsed');
4261 2229 questionsContainer.classList.add('has-been-collapsed');
4262 2230 try {
4263 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4264 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2231 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2232 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4265 2233 } catch (e) {
4266 2234 // Ignore if sessionStorage is not available
4267 2235 }
4268 2236 }
@@ -4267,15 +2235,14 @@
4267 2235 }
4268 2236 }
4269 2237 }
4270 2238
4271 -function expandQuickQuestions(botId) {
4272 - botId = botId || 'default';
4273 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4274 - if (questionsContainer && hasQuickQuestions(botId)) {
2239 +function expandQuickQuestions() {
2240 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2241 + if (questionsContainer && hasQuickQuestions()) {
4275 2242 questionsContainer.classList.remove('collapsed');
4276 2243 try {
4277 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2244 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4278 2245 } catch (e) {
4279 2246 // Ignore if sessionStorage is not available
4280 2247 }
4281 2248 }
@@ -4280,24 +2247,18 @@
4280 2247 }
4281 2248 }
4282 2249 }
4283 2250
4284 -function checkQuickQuestionsState(botId) {
4285 - botId = botId || 'default';
4286 - if (!hasQuickQuestions(botId)) {
2251 +function checkQuickQuestionsState() {
2252 + if (!hasQuickQuestions()) {
4287 2253 return; // Don't do anything if no questions exist
4288 2254 }
4289 -
4290 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4291 - if (isEmbeddedBot(botId)) {
4292 - return;
4293 - }
4294 -
2255 +
4295 2256 try {
4296 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4297 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4298 -
4299 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2257 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2258 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2259 +
2260 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4300 2261 if (questionsContainer) {
4301 2262 if (hasBeenCollapsed === 'true') {
4302 2263 questionsContainer.classList.add('has-been-collapsed');
4303 2264 }
@@ -4308,100 +2269,39 @@
4308 2269 } catch (e) {
4309 2270 // Ignore if sessionStorage is not available
4310 2271 }
4311 2272 }
2273 +
2274 +
2275 +
2276 +
2277 +// ====================================
2278 +// MAIN INITIALIZATION
2279 +// ====================================
4312 2280
4313 -// Global delegation for dynamically added links as fallback
4314 -// Use class selector for multi-instance support
4315 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
4316 - const $link = $(this);
4317 - const messageDiv = $link.closest('.bot-message, .agent-message');
2281 +if ($('#floating-chatbot').hasClass('hidden')) {
2282 + $('#floating-chatbot-button').removeClass('hidden');
2283 +}
2284 +// Initialize when document is ready
2285 +setFullHeight();
2286 +initializeChatVisibility();
2287 +loadChatHistory();
4318 2288
4319 - // Only process bot/agent message links
4320 - if (messageDiv.length > 0) {
4321 - const originalHref = $link.attr('href');
2289 +// Make functions globally available for add-ons
2290 +window.hasQuickQuestions = hasQuickQuestions;
2291 +window.collapseQuickQuestions = collapseQuickQuestions;
2292 +window.appendMessage = appendMessage;
2293 +window.appendThinkingMessage = appendThinkingMessage;
2294 +window.scrollToBottom = scrollToBottom;
2295 +window.scrollElementToTop = scrollElementToTop;
2296 +window.replaceLastMessage = replaceLastMessage;
2297 +window.callMxChat = callMxChat;
2298 +window.callMxChatStream = callMxChatStream;
2299 +window.shouldUseStreaming = shouldUseStreaming;
2300 +window.getChatSession = getChatSession;
2301 +window.getPageContext = getPageContext;
2302 +window.updateStreamingMessage = updateStreamingMessage;
4322 2303
4323 - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4324 - e.preventDefault();
4325 - e.stopPropagation();
4326 -
4327 - // Mark as tracked
4328 - $link.attr('data-tracked', 'true');
4329 -
4330 - // Get bot ID from the chat box context
4331 - var botId = getBotIdFromElement(this);
4332 -
4333 - // Get message context from the message div
4334 - const messageText = messageDiv.text().substring(0, 200);
4335 -
4336 - $.ajax({
4337 - url: mxchatChat.ajax_url,
4338 - type: 'POST',
4339 - data: {
4340 - action: 'mxchat_track_url_click',
4341 - session_id: getChatSession(botId),
4342 - url: originalHref,
4343 - message_context: messageText,
4344 - nonce: mxchatChat.nonce
4345 - },
4346 - complete: function() {
4347 - if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
4348 - window.open(originalHref, '_blank');
4349 - } else {
4350 - window.location.href = originalHref;
4351 - }
4352 - }
4353 - });
4354 -
4355 - return false;
4356 - }
4357 - }
4358 -});
4359 -
4360 - // ====================================
4361 - // MAIN INITIALIZATION
4362 - // ====================================
4363 -
4364 - // Initialize all chatbot instances on the page
4365 - initializeAllInstances();
4366 -
4367 - // Legacy initialization for single bot compatibility
4368 - $('.floating-chatbot.hidden').each(function() {
4369 - var botId = getBotIdFromElement(this);
4370 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4371 - });
4372 -
4373 - // Initialize when document is ready
4374 - setFullHeight();
4375 -
4376 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4377 - // until the user's first interaction via MxChatInstances.ensureSession()
4378 -
4379 - // Initialize chat visibility for all instances
4380 - $('.mxchat-chatbot-wrapper').each(function() {
4381 - var botId = $(this).data('bot-id') || 'default';
4382 - initializeChatVisibility(botId);
4383 - });
4384 -
4385 - // Make functions globally available for add-ons
4386 - window.hasQuickQuestions = hasQuickQuestions;
4387 - window.collapseQuickQuestions = collapseQuickQuestions;
4388 - window.appendMessage = appendMessage;
4389 - window.appendThinkingMessage = appendThinkingMessage;
4390 - window.scrollToBottom = scrollToBottom;
4391 - window.scrollElementToTop = scrollElementToTop;
4392 - window.replaceLastMessage = replaceLastMessage;
4393 - window.callMxChat = callMxChat;
4394 - window.callMxChatStream = callMxChatStream;
4395 - window.shouldUseStreaming = shouldUseStreaming;
4396 - window.getChatSession = getChatSession;
4397 - window.getPageContext = getPageContext;
4398 - window.updateStreamingMessage = updateStreamingMessage;
4399 - window.MxChatInstances = MxChatInstances;
4400 - window.getElement = getElement;
4401 - window.getElementDOM = getElementDOM;
4402 - window.getBotIdFromElement = getBotIdFromElement;
4403 -
4404 2304 }); // End of jQuery ready
4405 2305
4406 2306
4407 2307 // ====================================
@@ -4430,310 +2330,9 @@
4430 2330 }
4431 2331 }
4432 2332 });
4433 2333
4434 -// ============================================================================
4435 -// SATISFACTION RATING (v3.2.6)
4436 -// ============================================================================
4437 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4438 -// inactivity following a bot reply. One prompt per session, deduped via
4439 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4440 -// the option (default off) is authoritative.
4441 -jQuery(function($) {
4442 - if (typeof mxchatChat === 'undefined') return;
4443 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4444 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4445 - // old "disabled when exactly false/'off'" check let '' through and the
4446 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4447 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4448 - // (boolean-true localizations) working.
4449 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4450 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4451 - // merges fresh values over mxchatChat (that merge fires on first widget
4452 - // open, after this module has already decided). Re-evaluating would mean
4453 - // restructuring the whole module to late-bind its listeners — not worth it
4454 - // for a prompt that is at worst stale for one page load on a cached page.
4455 - var sre = mxchatChat.satisfaction_rating_enabled;
4456 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4457 2334
4458 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4459 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4460 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4461 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4462 - if (idleSeconds < 5) idleSeconds = 5;
4463 - if (idleSeconds > 600) idleSeconds = 600;
4464 - var IDLE_MS = idleSeconds * 1000;
4465 - var MIN_BOT_REPLIES = 2;
4466 - var ratingState = {};
4467 2335
4468 - function getState(botId) {
4469 - if (!ratingState[botId]) {
4470 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4471 - }
4472 - return ratingState[botId];
4473 - }
4474 2336
4475 - function getSessionId(botId) {
4476 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4477 - return MxChatInstances.getChatSession(botId);
4478 - }
4479 - return null;
4480 - }
4481 2337
4482 - function isAlreadyRated(sessionId) {
4483 - if (!sessionId) return false;
4484 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4485 - }
4486 -
4487 - function markRated(sessionId) {
4488 - if (!sessionId) return;
4489 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4490 - }
4491 -
4492 - function esc(s) {
4493 - return String(s == null ? '' : s)
4494 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4495 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4496 - }
4497 -
4498 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4499 - function ratingSkipInlineColors(botId) {
4500 - if (mxchatChat.skip_inline_colors) return true;
4501 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4502 - return botAssignments.hasOwnProperty(botId);
4503 - }
4504 -
4505 - function botBubbleStyleAttr(botId) {
4506 - if (ratingSkipInlineColors(botId)) return '';
4507 - var bg = mxchatChat.bot_message_bg_color;
4508 - var fg = mxchatChat.bot_message_font_color;
4509 - if (!bg && !fg) return '';
4510 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4511 - }
4512 -
4513 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4514 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4515 - // and paints the filled "Send" pill so it fills with the bot font color and
4516 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4517 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4518 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4519 - // unreliably inside a descendant's `background`, so a bubble-level var would
4520 - // silently fall back to the literal (white-block bug all over again). Inline
4521 - // longhand always wins. Same transparent-guard as the menu so we never paint
4522 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4523 - function syncRatingBubbleColors(botId) {
4524 - var $chatBox = getChatBoxByBotId(botId);
4525 - if (!$chatBox || !$chatBox.length) return;
4526 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4527 - if (!bubbleEl) return;
4528 - var cs = window.getComputedStyle(bubbleEl);
4529 - var fg = cs.color;
4530 - var bg = cs.backgroundColor;
4531 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4532 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4533 - // Expose on the bubble too, for any inheriting styles / future use.
4534 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4535 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4536 - // Paint the Send pill directly — the part that actually fixes the bug.
4537 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4538 - if (submitEl) {
4539 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4540 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4541 - }
4542 - }
4543 -
4544 - function copy(key) {
4545 - var c = mxchatChat.satisfaction_rating_copy || {};
4546 - var d = {
4547 - question: 'Was this helpful?',
4548 - helpful: 'Helpful',
4549 - not_helpful: 'Not helpful',
4550 - dismiss: 'Dismiss',
4551 - thanks: 'Thanks! Anything we should improve? (optional)',
4552 - placeholder: 'Tell us what could be better…',
4553 - send: 'Send',
4554 - skip: 'Skip',
4555 - saved: 'Thanks for the feedback.'
4556 - };
4557 - return c[key] || d[key];
4558 - }
4559 -
4560 - function thumbUpSvg() {
4561 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4562 - }
4563 - function thumbDownSvg() {
4564 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4565 - }
4566 -
4567 - function buildPromptHtml(botId) {
4568 - var styleAttr = botBubbleStyleAttr(botId);
4569 - return ''
4570 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4571 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4572 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4573 - + '<div class="mxchat-rating-actions">'
4574 - + '<span class="mxchat-rating-buttons">'
4575 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4576 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4577 - + '</span>'
4578 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4579 - + '</div>'
4580 - + '</div>'
4581 - + '</div>';
4582 - }
4583 -
4584 - function buildFeedbackHtml(botId, rating) {
4585 - var styleAttr = botBubbleStyleAttr(botId);
4586 - return ''
4587 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4588 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4589 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4590 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4591 - + '<div class="mxchat-rating-feedback-actions">'
4592 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4593 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4594 - + '</div>'
4595 - + '</div>'
4596 - + '</div>';
4597 - }
4598 -
4599 - function buildSavedHtml(botId) {
4600 - var styleAttr = botBubbleStyleAttr(botId);
4601 - return ''
4602 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4603 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4604 - + '</div>';
4605 - }
4606 -
4607 - function getChatBoxByBotId(botId) {
4608 - var $byId = $('#chat-box-' + botId);
4609 - if ($byId.length) return $byId.first();
4610 - return $('.chat-box').first();
4611 - }
4612 -
4613 - function scrollChatBoxToBottom($chatBox) {
4614 - if (!$chatBox || !$chatBox.length) return;
4615 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4616 - }
4617 -
4618 - function showPrompt(botId) {
4619 - var s = getState(botId);
4620 - if (s.promptShown || s.dismissed) return;
4621 - var sessionId = getSessionId(botId);
4622 - if (!sessionId) return;
4623 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4624 - var $chatBox = getChatBoxByBotId(botId);
4625 - if (!$chatBox.length) return;
4626 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4627 - $chatBox.append(buildPromptHtml(botId));
4628 - syncRatingBubbleColors(botId);
4629 - s.promptShown = true;
4630 - scrollChatBoxToBottom($chatBox);
4631 - }
4632 -
4633 - function submitRating(botId, rating, feedback) {
4634 - var sessionId = getSessionId(botId);
4635 - if (!sessionId) return;
4636 - $.post(mxchatChat.ajax_url, {
4637 - action: 'mxchat_save_rating',
4638 - session_id: sessionId,
4639 - bot_id: botId,
4640 - rating: rating,
4641 - feedback: feedback || ''
4642 - });
4643 - markRated(sessionId);
4644 - }
4645 -
4646 - function onBotReply(botId) {
4647 - var s = getState(botId);
4648 - s.botReplies += 1;
4649 - if (s.promptShown || s.dismissed) return;
4650 - var sessionId = getSessionId(botId);
4651 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4652 - if (s.botReplies < MIN_BOT_REPLIES) return;
4653 - if (s.idleTimer) clearTimeout(s.idleTimer);
4654 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4655 - }
4656 -
4657 - function onUserMessage(botId) {
4658 - var s = getState(botId);
4659 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4660 - }
4661 -
4662 - function botIdFromChatBox(el) {
4663 - var id = el && el.id ? el.id : '';
4664 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4665 - }
4666 -
4667 - function setupObserver(chatBox) {
4668 - var botId = botIdFromChatBox(chatBox);
4669 - try {
4670 - var observer = new MutationObserver(function(mutations) {
4671 - mutations.forEach(function(m) {
4672 - for (var i = 0; i < m.addedNodes.length; i++) {
4673 - var node = m.addedNodes[i];
4674 - if (!node || node.nodeType !== 1) continue;
4675 - var $n = $(node);
4676 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4677 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4678 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4679 - }
4680 - });
4681 - });
4682 - observer.observe(chatBox, { childList: true });
4683 - } catch (e) { /* noop */ }
4684 - }
4685 -
4686 - $('.chat-box').each(function() { setupObserver(this); });
4687 -
4688 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4689 - e.preventDefault();
4690 - var $btn = $(this);
4691 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4692 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4693 - var botId = $prompt.data('bot-id') || 'default';
4694 - var rating = parseInt($btn.attr('data-rating'), 10);
4695 - if (rating !== 1 && rating !== -1) return;
4696 - submitRating(botId, rating, '');
4697 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4698 - syncRatingBubbleColors(botId);
4699 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4700 - });
4701 -
4702 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4703 - e.preventDefault();
4704 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4705 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4706 - var botId = $prompt.data('bot-id') || 'default';
4707 - var s = getState(botId);
4708 - s.dismissed = true;
4709 - markRated(getSessionId(botId));
4710 - ($wrap.length ? $wrap : $prompt).remove();
4711 - });
4712 -
4713 - function closeFeedback($fb) {
4714 - var botId = $fb.data('bot-id') || 'default';
4715 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4716 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4717 - syncRatingBubbleColors(botId);
4718 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4719 - }
4720 -
4721 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4722 - e.preventDefault();
4723 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4724 - });
4725 -
4726 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4727 - e.preventDefault();
4728 - var $fb = $(this).closest('.mxchat-rating-feedback');
4729 - var botId = $fb.data('bot-id') || 'default';
4730 - var rating = parseInt($fb.attr('data-rating'), 10);
4731 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4732 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4733 - if (text !== '') {
4734 - submitRating(botId, rating, text);
4735 - }
4736 - closeFeedback($fb);
4737 - });
4738 -});
4739 2338