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MxChat – AI Chatbot & Content Generation for WordPress / 2.3.5
MxChat – AI Chatbot & Content Generation for WordPress v2.3.5
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← All changes | js/chat-script.js +1064 -2151 3.2.32.3.5 View file →
@@ -1,228 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
2 +
20 3 // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 4 // GLOBAL VARIABLES & CONFIGURATION
221 5 // ====================================
222 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
225 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 10 var userMessageFontColor = mxchatChat.user_message_font_color;
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -227,64 +11,53 @@
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
231 25
232 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
233 26
234 27 // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
236 29 // ====================================
237 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
238 50 function getCookie(name) {
239 51 let value = "; " + document.cookie;
240 52 let parts = value.split("; " + name + "=");
241 53 if (parts.length == 2) return parts.pop().split(";").shift();
242 54 }
243 -
55 +
244 56 function generateSessionId() {
245 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 58 }
247 59
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 60 // ====================================
288 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
289 62 // ====================================
290 63
@@ -360,9 +133,9 @@
360 133 const elements = clone.querySelectorAll(selector);
361 134 elements.forEach(el => el.remove());
362 135 });
363 136
364 - // Extract MxChat context data attributes before getting text content
137 + // NEW: Extract MxChat context data attributes before getting text content
365 138 const contextData = [];
366 139 clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
367 140 const contextValue = el.dataset.mxchatContext;
368 141 if (contextValue && contextValue.trim()) {
@@ -396,9 +169,9 @@
396 169 content: pageContent
397 170 };
398 171 }
399 172
400 -// Track originating page when chat starts
173 +// NEW: Track originating page when chat starts
401 174 function trackOriginatingPage() {
402 175 const sessionId = getChatSession();
403 176 const pageUrl = window.location.href;
404 177 const pageTitle = document.title || 'Untitled Page';
@@ -429,123 +202,70 @@
429 202
430 203 // ====================================
431 204 // CORE CHAT FUNCTIONALITY
432 205 // ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
448 -}
449 -
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
464 -}
465 -
466 206 // Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
473 210 // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
476 213 }
477 -
214 +
478 215 if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
485 219
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
489 -
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
492 222 }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
495 225
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
497 227
498 228 // Check if streaming is enabled AND supported for this model
499 229 if (shouldUseStreaming(currentModel)) {
500 230 callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
503 233 } else {
504 234 callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
507 237 }
508 238 }
509 239 }
510 240
511 241 // Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
515 -
242 +function sendMessageToChatbot(message) {
516 243 // ADD PROMPT HOOK HERE
517 244 if (typeof customMxChatFilter === 'function') {
518 245 message = customMxChatFilter(message, "prompt");
519 246 }
247 +
248 + var sessionId = getChatSession();
520 249
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
526 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
527 255
528 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
529 257
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 258 // Check if streaming is enabled AND supported for this model
539 259 if (shouldUseStreaming(currentModel)) {
540 260 callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
543 263 } else {
544 264 callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
548 268 }
549 269 }
550 270
551 271 // Updated shouldUseStreaming function with debugging
@@ -560,81 +280,20 @@
560 280 // Only use streaming if both enabled and supported
561 281 return streamingEnabled && streamingSupported;
562 282 }
563 283
564 -// Helper function to handle chat mode updates
565 -function handleChatModeUpdates(response, responseText) {
566 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
567 - if (response.chat_mode) {
568 - updateChatModeIndicator(response.chat_mode);
569 - return; // Return early since we found explicit mode
570 - }
571 - // Check for fallback response chat mode
572 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
573 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
574 - return; // Return early since we found explicit mode
575 - }
576 -
577 - // Only do text-based detection if no explicit mode was provided
578 - // Check for specific AI chatbot response text
579 - if (responseText === 'You are now chatting with the AI chatbot.' ||
580 - responseText.includes('now chatting with the AI') ||
581 - responseText.includes('switched to AI mode') ||
582 - responseText.includes('AI chatbot is now')) {
583 - updateChatModeIndicator('ai');
584 - }
585 - // Check for agent transfer messages
586 - else if (responseText.includes('agent') &&
587 - (responseText.includes('transfer') || responseText.includes('connected'))) {
588 - updateChatModeIndicator('agent');
589 - }
590 -}
591 -
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
601 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 -}
603 -
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
284 +function callMxChat(message, callback) {
610 285 // Get page context if contextual awareness is enabled
611 286 const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
287 +
626 288 // Prepare AJAX data
627 289 const ajaxData = {
628 290 action: 'mxchat_handle_chat_request',
629 291 message: message,
630 - session_id: sessionId,
292 + session_id: getChatSession(),
631 293 nonce: mxchatChat.nonce,
632 - current_page_url: window.location.href,
633 - current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
294 + current_page_url: window.location.href,
295 + current_page_title: document.title
637 296 };
638 297
639 298 // Add page context if available
640 299 if (pageContext) {
@@ -657,98 +316,37 @@
657 316 type: 'POST',
658 317 dataType: 'json',
659 318 data: ajaxData,
660 319 success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
662 - if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
664 - }
320 + // Log the full response for debugging
321 + //console.log("API Response:", response);
665 322
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
323 + // First check if this is a successful response by looking for text, html, or message fields
729 324 // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
325 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 326 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 327
733 328 // Handle successful response - this is your original success handling code
734 329
735 - // Handle other responses
736 - let responseText = response.text || '';
737 - let responseHtml = response.html || '';
738 - let responseMessage = response.message || '';
330 + // Existing chat mode check
331 + if (response.chat_mode) {
332 + updateChatModeIndicator(response.chat_mode);
333 + }
334 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
335 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
336 + }
739 337
740 338 // Add PDF filename handling
741 339 if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
340 + showActivePdf(response.data.filename);
341 + activePdfFile = response.data.filename;
745 342 }
746 343
747 344 // Add redirect check here
748 345 if (response.redirect_url) {
346 + let responseText = response.text || '';
749 347 if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
348 + replaceLastMessage("bot", responseText);
751 349 }
752 350 setTimeout(() => {
753 351 window.location.href = response.redirect_url;
754 352 }, 1500);
@@ -756,17 +354,24 @@
756 354 }
757 355
758 356 // Check for live agent response
759 357 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
358 + updateChatModeIndicator('agent');
763 359 return;
764 360 }
765 361
362 + // Handle other responses
363 + let responseText = response.text || '';
364 + let responseHtml = response.html || '';
365 + let responseMessage = response.message || '';
366 +
367 + if (responseText === 'You are now chatting with the AI chatbot.') {
368 + updateChatModeIndicator('ai');
369 + }
370 +
766 371 // Handle the message and show notification if chat is hidden
767 372 if (responseText || responseHtml || responseMessage) {
768 -
373 +
769 374 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 375 if (responseText && typeof customMxChatFilter === 'function') {
771 376 responseText = customMxChatFilter(responseText, "response");
772 377 }
@@ -772,53 +377,89 @@
772 377 }
773 378 if (responseMessage && typeof customMxChatFilter === 'function') {
774 379 responseMessage = customMxChatFilter(responseMessage, "response");
775 380 }
776 -
381 +
777 382 // Update the messages as before
778 383 if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
384 + replaceLastMessage("bot", responseText, responseHtml);
780 385 } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
386 + replaceLastMessage("bot", responseText);
782 387 } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
388 + replaceLastMessage("bot", "", responseHtml);
784 389 } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
390 + replaceLastMessage("bot", responseMessage);
786 391 }
787 392
788 393 // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
394 + if ($('#floating-chatbot').hasClass('hidden')) {
395 + const badge = $('#chat-notification-badge');
396 + if (badge.length) {
397 + badge.show();
794 398 }
795 399 }
796 400 } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
401 + ////console.error("Unexpected response format:", response);
402 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
802 403 }
803 404
804 405 if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
406 + lastSeenMessageId = response.message_id;
807 407 }
808 408
809 409 return;
810 410 }
811 411
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
412 + // If we got here, it's likely an error response
413 + // Now we can check for error conditions with our robust error handling
414 +
415 + let errorMessage = "";
416 + let errorCode = "";
417 +
418 + // Check various possible error locations in the response
419 + if (response.data && response.data.error_message) {
420 + errorMessage = response.data.error_message;
421 + errorCode = response.data.error_code || "";
422 + } else if (response.error_message) {
423 + errorMessage = response.error_message;
424 + errorCode = response.error_code || "";
425 + } else if (response.message) {
426 + errorMessage = response.message;
427 + } else if (typeof response.data === 'string') {
428 + errorMessage = response.data;
429 + } else if (!response.success) {
430 + // Explicit check for success: false without other error info
431 + errorMessage = "An error occurred. Please try again or contact support.";
432 + } else {
433 + // Fallback for any other unexpected response format
434 + errorMessage = "Unexpected response received. Please try again or contact support.";
435 + }
436 +
437 + // Log the error with code for debugging
438 + //console.log("Response data:", response.data);
439 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
440 +
441 + // Format user-friendly error message
442 + let displayMessage = errorMessage;
443 +
444 + // Customize message for admin users
445 + if (mxchatChat.is_admin) {
446 + // For admin users, show more technical details including error code
447 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
448 + }
449 +
450 + replaceLastMessage("bot", displayMessage);
814 451 },
815 452 error: function(xhr, status, error) {
453 + //console.error("AJAX Error:", status, error);
454 + //console.log("Response Text:", xhr.responseText);
455 +
816 456 let errorMessage = "An unexpected error occurred.";
817 457
818 458 // Try to parse the response if it's JSON
819 459 try {
820 460 const responseJson = JSON.parse(xhr.responseText);
461 + //console.log("Parsed error response:", responseJson);
821 462
822 463 if (responseJson.data && responseJson.data.error_message) {
823 464 errorMessage = responseJson.data.error_message;
824 465 } else if (responseJson.message) {
@@ -838,22 +479,20 @@
838 479 errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 480 }
840 481 }
841 482
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
483 + replaceLastMessage("bot", errorMessage);
843 484 }
844 485 });
845 486 }
846 487
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 -
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 -
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
488 +function callMxChatStream(message, callback) {
489 + //console.log("Using streaming for message:", message);
490 +
491 + const currentModel = mxchatChat.model || 'gpt-4o';
854 492 if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
493 + //console.log("Streaming not supported, falling back to regular call");
494 + callMxChat(message, callback);
856 495 return;
857 496 }
858 497
859 498 // Get page context if contextual awareness is enabled
@@ -858,32 +497,16 @@
858 497
859 498 // Get page context if contextual awareness is enabled
860 499 const pageContext = getPageContext();
861 500
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
864 -
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 501 const formData = new FormData();
876 502 formData.append('action', 'mxchat_stream_chat');
877 503 formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
504 + formData.append('session_id', getChatSession());
879 505 formData.append('nonce', mxchatChat.nonce);
880 506 formData.append('current_page_url', window.location.href);
881 507 formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
508 +
886 509 // Add page context if available
887 510 if (pageContext) {
888 511 formData.append('page_context', JSON.stringify(pageContext));
889 512 }
@@ -900,9 +523,8 @@
900 523 }
901 524
902 525 let accumulatedContent = '';
903 526 let testingDataReceived = false;
904 - let streamingStarted = false;
905 527
906 528 fetch(mxchatChat.ajax_url, {
907 529 method: 'POST',
908 530 body: formData,
@@ -908,40 +530,67 @@
908 530 body: formData,
909 531 credentials: 'same-origin'
910 532 })
911 533 .then(response => {
912 - // Store the response for potential fallback handling
913 - const responseClone = response.clone();
914 -
534 + //console.log("Streaming response received:", response);
535 +
915 536 if (!response.ok) {
916 - // Try to get error details from response
917 - return responseClone.json().then(errorData => {
918 - throw { isServerError: true, data: errorData };
919 - }).catch(() => {
920 - throw new Error('Network response was not ok');
921 - });
537 + throw new Error('Network response was not ok');
922 538 }
923 539
924 - // Check if response is JSON instead of streaming
925 - const contentType = response.headers.get('content-type');
926 - if (contentType && contentType.includes('application/json')) {
927 - return responseClone.json().then(data => {
928 - // IMMEDIATE CHAT MODE UPDATE for JSON response
929 - if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
931 - }
540 + // Check if response is JSON instead of streaming
541 + const contentType = response.headers.get('content-type');
542 + if (contentType && contentType.includes('application/json')) {
543 + //console.log("Received JSON response instead of stream, handling as regular response");
544 + return response.json().then(data => {
932 545
933 - // Check for testing panel
934 - if (window.mxchatTestPanelInstance && data.testing_data) {
935 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 - }
546 + // FIXED: Always check for testing panel, not just in testing mode
547 + if (window.mxchatTestPanelInstance && data.testing_data) {
548 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
549 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
550 + }
551 +
552 + // Handle as regular JSON response
553 + $('.bot-message.temporary-message').remove();
554 +
555 + // Handle different response formats (including intent responses)
556 + if (data.text || data.html || data.message) {
557 +
558 + // ADD RESPONSE HOOKS HERE - FOR STREAMING JSON RESPONSES
559 + if (data.text && typeof customMxChatFilter === 'function') {
560 + data.text = customMxChatFilter(data.text, "response");
561 + }
562 + if (data.message && typeof customMxChatFilter === 'function') {
563 + data.message = customMxChatFilter(data.message, "response");
564 + }
565 +
566 + if (data.text && data.html) {
567 + replaceLastMessage("bot", data.text, data.html);
568 + } else if (data.text) {
569 + replaceLastMessage("bot", data.text);
570 + } else if (data.html) {
571 + replaceLastMessage("bot", "", data.html);
572 + } else if (data.message) {
573 + replaceLastMessage("bot", data.message);
574 + }
575 + }
576 +
577 + // Handle other response properties
578 + if (data.chat_mode) {
579 + updateChatModeIndicator(data.chat_mode);
580 + }
581 +
582 + if (data.data && data.data.filename) {
583 + showActivePdf(data.data.filename);
584 + activePdfFile = data.data.filename;
585 + }
586 +
587 + if (callback) {
588 + callback(data.text || data.message || '');
589 + }
590 + });
591 + }
937 592
938 - // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
940 - return Promise.resolve(); // Prevent further processing
941 - });
942 - }
943 -
944 593 // Continue with streaming processing
945 594 const reader = response.body.getReader();
946 595 const decoder = new TextDecoder();
947 596 let buffer = '';
@@ -948,36 +597,9 @@
948 597
949 598 function processStream() {
950 599 reader.read().then(({ done, value }) => {
951 600 if (done) {
952 - // If streaming completed but no content was received, try to get response as fallback
953 - if (!streamingStarted || !accumulatedContent) {
954 - // Try to read the response as JSON
955 - responseClone.text().then(text => {
956 - try {
957 - const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
960 - } else {
961 - // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
964 - }
965 - } catch (e) {
966 - // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
969 - }
970 - }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
973 - });
974 - return;
975 - }
976 -
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
979 -
601 + //console.log("Streaming completed, final content:", accumulatedContent);
980 602 if (callback) {
981 603 callback(accumulatedContent);
982 604 }
983 605 return;
@@ -991,17 +613,9 @@
991 613 if (line.startsWith('data: ')) {
992 614 const data = line.substring(6);
993 615
994 616 if (data === '[DONE]') {
995 - if (!accumulatedContent) {
996 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
997 - callMxChat(message, callback, botId);
998 - return;
999 - }
1000 -
1001 - // Re-enable chat input after streaming completes
1002 - enableChatInput(botId);
1003 -
617 + //console.log("Received [DONE] signal");
1004 618 if (callback) {
1005 619 callback(accumulatedContent);
1006 620 }
1007 621 return;
@@ -1008,16 +622,12 @@
1008 622 }
1009 623
1010 624 try {
1011 625 const json = JSON.parse(data);
1012 -
1013 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1014 - if (json.chat_mode) {
1015 - updateChatModeIndicator(json.chat_mode, botId);
1016 - }
1017 -
1018 - // Handle testing data
626 +
627 + // FIXED: Always check for testing panel and handle testing data properly
1019 628 if (json.testing_data && !testingDataReceived) {
629 + //console.log('Testing data received in stream:', json.testing_data);
1020 630 if (window.mxchatTestPanelInstance) {
1021 631 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1022 632 testingDataReceived = true;
1023 633 }
@@ -1023,297 +633,90 @@
1023 633 }
1024 634 }
1025 635 // Handle content streaming
1026 636 else if (json.content) {
1027 - streamingStarted = true;
1028 637 accumulatedContent += json.content;
1029 - updateStreamingMessage(accumulatedContent, botId);
1030 - }
1031 - // Handle complete response in stream (fallback response)
1032 - else if (json.text || json.message || json.html) {
1033 - handleNonStreamResponse(json, callback, botId);
1034 - return;
1035 - }
638 + updateStreamingMessage(accumulatedContent);
639 + }
1036 640 // Handle errors
1037 641 else if (json.error) {
1038 -
1039 - // Get error message from various possible fields
1040 - let errorMessage = json.error_message || json.message || json.text ||
1041 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1042 -
1043 - // Re-enable chat input on error
1044 - enableChatInput(botId);
1045 -
1046 - // Display the error directly in the chat
1047 - replaceLastMessage("bot", errorMessage, '', [], botId);
1048 -
1049 - if (callback) {
1050 - callback(errorMessage);
1051 - }
642 + //console.error("Streaming error:", json.error);
643 + replaceLastMessage("bot", "Error: " + json.error);
1052 644 return;
1053 645 }
1054 646 } catch (e) {
1055 - // SSE data parsing error - silently continue
647 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1056 648 }
1057 649 }
1058 650 }
1059 651
1060 652 processStream();
1061 - }).catch(streamError => {
1062 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1063 - callMxChat(message, callback, botId);
1064 653 });
1065 654 }
1066 655
1067 656 processStream();
1068 657 })
1069 - .catch(error => {
1070 - // Check if we have server error data with chat mode
1071 - if (error && error.isServerError && error.data) {
1072 - // Check for chat mode in error data
1073 - if (error.data.chat_mode) {
1074 - updateChatModeIndicator(error.data.chat_mode, botId);
1075 - }
1076 -
1077 - handleNonStreamResponse(error.data, callback, botId);
1078 - } else {
1079 - // Only fall back to regular call if we don't have any response data
1080 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1081 - callMxChat(message, callback, botId);
1082 - }
1083 - });
658 + .catch(error => {
659 + //console.error('Streaming error:', error);
660 + callMxChat(message, callback);
661 + });
1084 662 }
1085 663
1086 -// Helper function to handle non-streaming responses
1087 -function handleNonStreamResponse(data, callback, botId) {
1088 - botId = botId || 'default';
1089 -
1090 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1091 - if (data.chat_mode) {
1092 - updateChatModeIndicator(data.chat_mode, botId);
1093 - }
1094 -
1095 - // Also check in data property if response is wrapped
1096 - if (data.data && data.data.chat_mode) {
1097 - updateChatModeIndicator(data.data.chat_mode, botId);
1098 - }
1099 -
1100 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1101 - // This prevents a visual gap between thinking dots disappearing and content appearing
1102 -
1103 - // SECURITY FIX: Check for errors FIRST
1104 - if (data.success === false || (data.data && data.data.error_message)) {
1105 - let errorMessage = "";
1106 - let errorCode = "";
1107 -
1108 - // Check various possible error locations
1109 - if (data.data && data.data.error_message) {
1110 - errorMessage = data.data.error_message;
1111 - errorCode = data.data.error_code || "";
1112 - } else if (data.error_message) {
1113 - errorMessage = data.error_message;
1114 - errorCode = data.error_code || "";
1115 - } else if (data.message) {
1116 - errorMessage = data.message;
1117 - } else if (typeof data.data === 'string') {
1118 - errorMessage = data.data;
1119 - } else {
1120 - errorMessage = "An error occurred. Please try again or contact support.";
1121 - }
1122 -
1123 - // Handle session reset action (IP changed, session expired, etc.)
1124 - // Silent reset — keep chat UI intact, just get a new session and retry
1125 - if (data.data && data.data.action === 'reset_session') {
1126 - MxChatInstances.silentResetSession(botId);
1127 - // Re-send the original message with the new session (user message is already displayed)
1128 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1129 - if (originalMessage) {
1130 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1131 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1132 - if (shouldUseStreaming(currentModel)) {
1133 - callMxChatStream(originalMessage, callback, botId);
1134 - } else {
1135 - callMxChat(originalMessage, callback, botId);
1136 - }
1137 - }
1138 - return;
1139 - }
1140 -
1141 - // Format user-friendly error message
1142 - let displayMessage = errorMessage;
1143 - if (mxchatChat.is_admin) {
1144 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1145 - }
1146 -
1147 - replaceLastMessage("bot", displayMessage, '', [], botId);
1148 -
1149 - if (callback) {
1150 - callback('');
1151 - }
1152 - return; // Exit early for errors
1153 - }
1154 -
1155 - // Check for live agent response
1156 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1157 - removeThinkingDots(botId);
1158 - // Also remove any leftover bot-message that lost its temporary-message class
1159 - var $chatBox = getElement(botId, 'chat-box');
1160 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1161 - updateChatModeIndicator('agent', botId);
1162 - enableChatInput(botId);
1163 - if (callback) {
1164 - callback('');
1165 - }
1166 - return;
1167 - }
1168 -
1169 - // Handle different response formats
1170 - if (data.text || data.html || data.message) {
1171 -
1172 - // Apply response hooks
1173 - if (data.text && typeof customMxChatFilter === 'function') {
1174 - data.text = customMxChatFilter(data.text, "response");
1175 - }
1176 - if (data.message && typeof customMxChatFilter === 'function') {
1177 - data.message = customMxChatFilter(data.message, "response");
1178 - }
1179 -
1180 - // Display the response
1181 - if (data.text && data.html) {
1182 - replaceLastMessage("bot", data.text, data.html, [], botId);
1183 - } else if (data.text) {
1184 - replaceLastMessage("bot", data.text, '', [], botId);
1185 - } else if (data.html) {
1186 - replaceLastMessage("bot", "", data.html, [], botId);
1187 - } else if (data.message) {
1188 - replaceLastMessage("bot", data.message, '', [], botId);
1189 - }
1190 - }
1191 -
1192 - // Handle other response properties
1193 - if (data.data && data.data.filename) {
1194 - showActivePdf(data.data.filename, botId);
1195 - var instance = MxChatInstances.get(botId);
1196 - instance.activePdfFile = data.data.filename;
1197 - }
1198 -
1199 - if (data.redirect_url) {
1200 - setTimeout(() => {
1201 - window.location.href = data.redirect_url;
1202 - }, 1500);
1203 - }
1204 -
1205 - // Ensure chat input is re-enabled (safety net for edge cases)
1206 - enableChatInput(botId);
1207 -
1208 - if (callback) {
1209 - callback(data.text || data.message || '');
1210 - }
1211 -}
1212 -
1213 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1214 -function updateChatModeIndicator(mode, botId) {
1215 - botId = botId || 'default';
1216 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1217 - if (indicator) {
1218 - const oldText = indicator.textContent;
1219 -
1220 - if (mode === 'agent') {
1221 - indicator.textContent = 'Live Agent';
1222 - startPolling(botId);
1223 - } else {
1224 - // Everything else is AI mode
1225 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1226 - indicator.textContent = customAiText;
1227 - stopPolling(botId);
1228 - }
1229 -
1230 - // Force immediate DOM update and reflow
1231 - if (oldText !== indicator.textContent) {
1232 - // Force a reflow to ensure the change is visible immediately
1233 - indicator.style.display = 'none';
1234 - indicator.offsetHeight; // Trigger reflow
1235 - indicator.style.display = '';
1236 -
1237 - // Double-check after a brief moment to ensure the change stuck
1238 - setTimeout(() => {
1239 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1240 - indicator.textContent = 'Live Agent';
1241 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1242 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1243 - indicator.textContent = customAiText;
1244 - }
1245 - }, 50);
1246 - }
1247 - }
1248 -}
1249 -
1250 664 // Function to update message during streaming
1251 -function updateStreamingMessage(content, botId) {
1252 - botId = botId || 'default';
1253 -
665 +function updateStreamingMessage(content) {
1254 666 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1255 667 if (typeof customMxChatFilter === 'function') {
1256 668 content = customMxChatFilter(content, "response");
1257 669 }
670 +
671 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1258 672
1259 - const formattedContent = linkify(content);
673 + // Find the temporary message
674 + const tempMessage = $('.bot-message.temporary-message').last();
1260 675
1261 - // Find the temporary message in this bot's chat box
1262 - var $chatBox = getElement(botId, 'chat-box');
1263 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1264 -
1265 676 if (tempMessage.length) {
1266 677 // Update existing message
1267 678 tempMessage.html(formattedContent);
1268 679 } else {
1269 680 // Create new temporary message if it doesn't exist
1270 - appendMessage("bot", content, '', [], true, botId);
681 + appendMessage("bot", content, '', [], true);
1271 682 }
1272 683 }
1273 684
685 +// UPGRADE: Function to check if streaming is supported for the current model
1274 686 function isStreamingSupported(model) {
1275 687 if (!model) return false;
1276 688
689 + //console.log("Checking streaming support for model:", model); // Debug log
690 +
691 + // Get the model prefix
1277 692 const modelPrefix = model.split('-')[0].toLowerCase();
693 +
694 + //console.log("Model prefix:", modelPrefix); // Debug log
1278 695
1279 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1280 - const isSupported = modelPrefix === 'gpt' ||
1281 - modelPrefix === 'o1' ||
1282 - modelPrefix === 'claude' ||
1283 - modelPrefix === 'grok' ||
1284 - modelPrefix === 'deepseek' ||
1285 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
696 + // Support streaming for OpenAI, Claude, and Grok models
697 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok';
1286 698
699 + //console.log("Streaming supported:", isSupported); // Debug log
700 +
1287 701 return isSupported;
1288 702 }
1289 703
1290 -// Update the event handlers to use the correct function names (using event delegation)
1291 -// Use class-based selectors for multi-instance support
1292 -$(document).on('click', '.send-button', function() {
1293 - var botId = getBotIdFromElement(this);
1294 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1295 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1296 - disableChatInput(botId);
1297 - }
1298 - sendMessage(botId);
704 +// Update the event handlers to use the correct function names
705 +$('#send-button').off('click').on('click', function() {
706 + sendMessage(); // Use the updated sendMessage function
1299 707 });
1300 708
1301 -// Override enter key handler (using event delegation)
1302 -$(document).on('keypress', '.chat-input', function(e) {
709 +// Override enter key handler
710 +$('#chat-input').off('keypress').on('keypress', function(e) {
1303 711 if (e.which == 13 && !e.shiftKey) {
1304 712 e.preventDefault();
1305 - var botId = getBotIdFromElement(this);
1306 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1307 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1308 - disableChatInput(botId);
1309 - }
1310 - sendMessage(botId);
713 + sendMessage(); // Use the updated sendMessage function
1311 714 }
1312 715 });
1313 716
1314 717
1315 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
718 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1316 719 try {
1317 720 // Determine styles based on sender type
1318 721 let messageClass, bgColor, fontColor;
1319 722
@@ -1334,29 +737,25 @@
1334 737 }
1335 738
1336 739 const messageDiv = $('<div>')
1337 740 .addClass(messageClass)
1338 - .attr('dir', 'auto');
1339 -
1340 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1341 - var skipColors = shouldSkipInlineColors(botId);
1342 - if (skipColors) {
1343 - messageDiv.css({
1344 - 'margin-bottom': '1em'
1345 - });
1346 - } else {
1347 - messageDiv.css({
741 + .attr('dir', 'auto')
742 + .css({
1348 743 'background': bgColor,
1349 744 'color': fontColor,
1350 745 'margin-bottom': '1em'
1351 746 });
747 +
748 + // Process the message content based on sender
749 + let fullMessage;
750 + if (sender === "user") {
751 + // For user messages, apply linkify after sanitization
752 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
753 + } else {
754 + // For bot/agent messages, preserve HTML
755 + fullMessage = messageText;
1352 756 }
1353 757
1354 - // Process the message content - always run linkify to convert markdown
1355 - // links and format text. linkify() handles existing HTML safely via
1356 - // negative lookaheads that skip URLs already inside <a> tags.
1357 - let fullMessage = linkify(messageText);
1358 -
1359 758 // Add images if provided
1360 759 if (images && images.length > 0) {
1361 760 fullMessage += '<div class="image-gallery" dir="auto">';
1362 761 images.forEach(img => {
@@ -1362,9 +761,9 @@
1362 761 images.forEach(img => {
1363 762 const safeTitle = sanitizeUserInput(img.title);
1364 763 const safeUrl = encodeURI(img.image_url);
1365 764 const safeThumbnail = encodeURI(img.thumbnail_url);
1366 -
765 +
1367 766 fullMessage += `
1368 767 <div style="margin-bottom: 10px;">
1369 768 <strong>${safeTitle}</strong><br>
1370 769 <a href="${safeUrl}" target="_blank">
@@ -1376,14 +775,9 @@
1376 775 }
1377 776
1378 777 // Append HTML content if provided
1379 778 if (messageHtml && sender !== "user") {
1380 - // Only add line breaks if there's actual text content before the HTML
1381 - if (fullMessage && fullMessage.trim()) {
1382 - fullMessage += '<br><br>' + messageHtml;
1383 - } else {
1384 - fullMessage = messageHtml;
1385 - }
779 + fullMessage += '<br><br>' + messageHtml;
1386 780 }
1387 781
1388 782 messageDiv.html(fullMessage);
1389 783
@@ -1390,62 +784,58 @@
1390 784 if (isTemporary) {
1391 785 messageDiv.addClass('temporary-message');
1392 786 }
1393 787
1394 - // Append to the correct chatbot instance's chat-box
1395 - var $chatBox = getElement(botId, 'chat-box');
1396 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
788 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1397 789 // FIXED: Use event delegation for link tracking
1398 790 if (sender === "bot" || sender === "agent") {
1399 - attachLinkTracking(messageDiv, messageText, botId);
791 + attachLinkTracking(messageDiv, messageText);
1400 792 }
1401 -
793 +
1402 794 if (sender === "bot") {
1403 - const lastUserMessage = $chatBox.find('.user-message').last();
795 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1404 796 if (lastUserMessage.length) {
1405 - scrollElementToTop(lastUserMessage, botId);
797 + scrollElementToTop(lastUserMessage);
1406 798 }
1407 799 }
1408 800 });
1409 801
1410 802 if (messageText.id) {
1411 - var instance = MxChatInstances.get(botId);
1412 - instance.lastSeenMessageId = messageText.id;
1413 - hideNotification(botId);
803 + lastSeenMessageId = messageText.id;
804 + hideNotification();
1414 805 }
1415 806 } catch (error) {
1416 - // Error rendering message - silently continue
807 + console.error("Error rendering message:", error);
1417 808 }
1418 809 }
1419 810
1420 -// Helper function to attach link tracking with proper event handling
1421 -function attachLinkTracking(messageDiv, messageText, botId) {
1422 - botId = botId || 'default';
811 +// NEW: Helper function to attach link tracking with proper event handling
812 +function attachLinkTracking(messageDiv, messageText) {
1423 813 // Use a slight delay to ensure DOM is ready
1424 814 setTimeout(function() {
1425 815 const links = messageDiv.find('a[href]').not('[data-tracked]');
1426 -
816 +
1427 817 links.each(function() {
1428 818 const $link = $(this);
1429 819 const originalHref = $link.attr('href');
1430 -
820 +
1431 821 // Mark as tracked to avoid duplicate handlers
1432 822 $link.attr('data-tracked', 'true');
1433 -
823 +
1434 824 // Only track external URLs
1435 825 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1436 826 // Remove any existing click handlers first
1437 827 $link.off('click.tracking');
1438 -
828 +
1439 829 // Add new click handler with namespace
1440 830 $link.on('click.tracking', function(e) {
1441 831 e.preventDefault();
1442 832 e.stopPropagation();
1443 -
1444 - const messageContext = typeof messageText === 'string'
1445 - ? messageText.substring(0, 200)
833 +
834 + const messageContext = typeof messageText === 'string'
835 + ? messageText.substring(0, 200)
1446 836 : '';
1447 -
837 +
1448 838 // Track the click
1449 839 $.ajax({
1450 840 url: mxchatChat.ajax_url,
1451 841 type: 'POST',
@@ -1450,9 +840,9 @@
1450 840 url: mxchatChat.ajax_url,
1451 841 type: 'POST',
1452 842 data: {
1453 843 action: 'mxchat_track_url_click',
1454 - session_id: getChatSession(botId),
844 + session_id: getChatSession(),
1455 845 url: originalHref,
1456 846 message_context: messageContext,
1457 847 nonce: mxchatChat.nonce
1458 848 },
@@ -1464,9 +854,9 @@
1464 854 window.location.href = originalHref;
1465 855 }
1466 856 }
1467 857 });
1468 -
858 +
1469 859 return false; // Extra insurance to prevent default
1470 860 });
1471 861 }
1472 862 });
@@ -1472,12 +862,11 @@
1472 862 });
1473 863 }, 100); // Small delay to ensure DOM is ready
1474 864 }
1475 865
1476 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
866 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1477 867 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1478 - var $chatBox = getElement(botId, 'chat-box');
1479 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
868 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1480 869
1481 870 // Determine styles
1482 871 let bgColor, fontColor;
1483 872 if (sender === "user") {
@@ -1490,20 +879,11 @@
1490 879 bgColor = botMessageBgColor;
1491 880 fontColor = botMessageFontColor;
1492 881 }
1493 882
1494 - // Always run linkify to convert markdown links and format text.
1495 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1496 - // to avoid double-processing URLs that are already inside <a> tags).
1497 - var fullMessage = linkify(responseText);
1498 -
883 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
1499 884 if (responseHtml) {
1500 - // Only add line breaks if there's actual text content before the HTML
1501 - if (fullMessage && fullMessage.trim()) {
1502 - fullMessage += '<br><br>' + responseHtml;
1503 - } else {
1504 - fullMessage = responseHtml;
1505 - }
885 + fullMessage += '<br><br>' + responseHtml;
1506 886 }
1507 887
1508 888 if (images.length > 0) {
1509 889 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -1519,423 +899,158 @@
1519 899 fullMessage += '</div>';
1520 900 }
1521 901
1522 902 if (lastMessageDiv.length) {
1523 - // Replace content immediately to prevent visual gap between thinking dots and response
1524 - lastMessageDiv
1525 - .html(fullMessage)
1526 - .removeClass('bot-message user-message temporary-message')
1527 - .addClass(messageClass)
1528 - .attr('dir', 'auto');
1529 -
1530 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1531 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1532 - if (!skipColors) {
1533 - lastMessageDiv.css({
1534 - 'background-color': bgColor,
1535 - 'color': fontColor,
1536 - });
1537 - }
1538 -
1539 - // Handle link tracking and scroll
1540 - if (sender === "bot" || sender === "agent") {
1541 - attachLinkTracking(lastMessageDiv, responseText, botId);
1542 -
1543 - const lastUserMessage = $chatBox.find('.user-message').last();
1544 - if (lastUserMessage.length) {
1545 - scrollElementToTop(lastUserMessage, botId);
1546 - }
1547 - // Show notification if chat is hidden
1548 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1549 - if ($floatingChatbot.hasClass('hidden')) {
1550 - showNotification(botId);
1551 - }
1552 - }
1553 -
1554 - // Re-enable chat input after response is displayed
1555 - enableChatInput(botId);
903 + lastMessageDiv.fadeOut(200, function() {
904 + $(this)
905 + .html(fullMessage)
906 + .removeClass('bot-message user-message')
907 + .addClass(messageClass)
908 + .attr('dir', 'auto')
909 + .css({
910 + 'background-color': bgColor,
911 + 'color': fontColor,
912 + })
913 + .removeClass('temporary-message')
914 + .fadeIn(200, function() {
915 + // FIXED: Use the helper function for link tracking
916 + if (sender === "bot" || sender === "agent") {
917 + attachLinkTracking($(this), responseText);
918 + }
919 +
920 + if (sender === "bot" || sender === "agent") {
921 + const lastUserMessage = $('#chat-box').find('.user-message').last();
922 + if (lastUserMessage.length) {
923 + scrollElementToTop(lastUserMessage);
924 + }
925 + // Show notification if chat is hidden
926 + if ($('#floating-chatbot').hasClass('hidden')) {
927 + showNotification();
928 + }
929 + }
930 + });
931 + });
1556 932 } else {
1557 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1558 - // Re-enable chat input after response is displayed
1559 - enableChatInput(botId);
933 + appendMessage(sender, responseText, responseHtml, images);
1560 934 }
1561 935 }
1562 936
1563 937
1564 - function appendThinkingMessage(botId) {
1565 - botId = botId || 'default';
938 + function appendThinkingMessage() {
939 + // Remove any existing thinking dots first
940 + $('.thinking-dots').remove();
1566 941
1567 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1568 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1569 - if (indicator && indicator.textContent === 'Live Agent') {
1570 - return;
1571 - }
1572 -
1573 - var $chatBox = getElement(botId, 'chat-box');
1574 -
1575 - // Remove any existing thinking dots in this bot's chat first
1576 - $chatBox.find('.thinking-dots').remove();
1577 -
1578 - // Check if we should skip inline colors (AI theme is active)
1579 - var skipColors = shouldSkipInlineColors(botId);
1580 -
1581 942 // Retrieve the bot message font color and background color
1582 943 var botMessageFontColor = mxchatChat.bot_message_font_color;
1583 944 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1584 945
1585 - // Build thinking dots HTML - skip inline colors if AI theme is active
1586 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
946 +
1587 947 var thinkingHtml = '<div class="thinking-dots-container">' +
1588 948 '<div class="thinking-dots">' +
1589 - '<span class="dot"' + dotStyle + '></span>' +
1590 - '<span class="dot"' + dotStyle + '></span>' +
1591 - '<span class="dot"' + dotStyle + '></span>' +
949 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
950 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
951 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1592 952 '</div>' +
1593 953 '</div>';
1594 954
1595 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1596 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1597 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1598 - scrollToBottom(botId);
955 + // Append the thinking dots to the chat container (or within the temporary message div)
956 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
957 + scrollToBottom();
1599 958 }
959 +
960 + function removeThinkingDots() {
961 + $('.thinking-dots').closest('.temporary-message').remove();
962 + }
1600 963
1601 - function removeThinkingDots(botId) {
1602 - botId = botId || 'default';
1603 - var $chatBox = getElement(botId, 'chat-box');
1604 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1605 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1606 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1607 - }
1608 964
1609 965 // ====================================
1610 966 // TEXT FORMATTING & PROCESSING
1611 967 // ====================================
1612 968
969 +
1613 970 function linkify(inputText) {
1614 - if (!inputText) {
1615 - return '';
1616 - }
971 + if (!inputText) return '';
972 +
973 + // Process markdown headers
974 + let processedText = formatMarkdownHeaders(inputText);
975 +
976 + // Process markdown links
977 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
978 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
979 + const safeUrl = encodeURI(url);
980 + const safeText = sanitizeUserInput(text);
981 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
982 + });
1617 983
1618 - // Helper function to check if URL is already encoded
1619 - function isUrlEncoded(url) {
1620 - // Check for % followed by exactly 2 hex digits
1621 - return /%[0-9a-fA-F]{2}/.test(url);
1622 - }
984 + // Process phone numbers (tel:)
985 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
986 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
987 + const safePhone = encodeURI(phone);
988 + const safeText = sanitizeUserInput(text);
989 + return `<a href="${safePhone}">${safeText}</a>`;
990 + });
1623 991
1624 - // Helper function to safely encode URLs only if needed
1625 - function safeEncodeUrl(url) {
1626 - // If URL already contains encoded characters, return as-is
1627 - if (isUrlEncoded(url)) {
1628 - return url;
1629 - }
1630 - // Otherwise, encode it
1631 - return encodeURI(url);
1632 - }
1633 -
1634 - // Process markdown headers FIRST
1635 - let processedText = formatMarkdownHeaders(inputText);
1636 -
1637 - // Process text styling (bold, italic, strikethrough)
1638 - processedText = formatTextStyling(processedText);
1639 -
1640 - // Process code blocks BEFORE processing links
1641 - processedText = formatCodeBlocks(processedText);
1642 -
1643 - // Process markdown tables BEFORE converting newlines to paragraphs
1644 - processedText = formatMarkdownTables(processedText);
1645 -
1646 - // NOW convert to paragraphs
1647 - processedText = convertNewlinesToBreaks(processedText);
1648 -
1649 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1650 - // This prevents them from being processed as markdown links
1651 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1652 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1653 - // Clean the URL of any trailing punctuation
1654 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1655 - const safeUrl = safeEncodeUrl(cleanUrl);
1656 - // Return as a proper link without the brackets
1657 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1658 - });
1659 -
1660 - // Process markdown links: [text](url) and [](url)
1661 - // Uses balanced parenthesis matching to handle URLs containing parens
1662 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1663 - processedText = (function(input) {
1664 - var result = '';
1665 - var i = 0;
1666 - while (i < input.length) {
1667 - // Look for [ at current position
1668 - if (input[i] === '[') {
1669 - // Find closing ]
1670 - var closeBracket = input.indexOf(']', i + 1);
1671 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1672 - result += input[i];
1673 - i++;
1674 - continue;
1675 - }
1676 - var linkText = input.substring(i + 1, closeBracket);
1677 - // Check if URL starts with http
1678 - var urlStart = closeBracket + 2;
1679 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1680 - result += input[i];
1681 - i++;
1682 - continue;
1683 - }
1684 - // Find balanced closing paren
1685 - var depth = 1;
1686 - var j = urlStart;
1687 - while (j < input.length && depth > 0) {
1688 - if (input[j] === '(') depth++;
1689 - else if (input[j] === ')') depth--;
1690 - if (depth > 0) j++;
1691 - }
1692 - if (depth !== 0) {
1693 - result += input[i];
1694 - i++;
1695 - continue;
1696 - }
1697 - var url = input.substring(urlStart, j);
1698 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1699 - var encodedUrl = safeEncodeUrl(cleanUrl);
1700 - if (!linkText || !linkText.trim()) {
1701 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1702 - } else {
1703 - var safeText = sanitizeUserInput(linkText);
1704 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1705 - }
1706 - i = j + 1; // Skip past the closing )
1707 - } else {
1708 - result += input[i];
1709 - i++;
1710 - }
1711 - }
1712 - return result;
1713 - })(processedText);
1714 -
1715 - // Process phone numbers: [text](tel:number)
1716 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1717 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1718 - const safePhone = safeEncodeUrl(phone);
1719 - const safeText = sanitizeUserInput(text);
1720 - return `<a href="${safePhone}">${safeText}</a>`;
1721 - });
1722 -
1723 - // Process mailto links: [text](mailto:email)
1724 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1725 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1726 - const safeMailto = safeEncodeUrl(mailto);
1727 - const safeText = sanitizeUserInput(text);
1728 - return `<a href="${safeMailto}">${safeText}</a>`;
1729 - });
1730 -
1731 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1732 - // Updated pattern to be more careful about what it matches
1733 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1734 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1735 - // Extra check: make sure this isn't already linked
1736 - if (match.includes('href=') || match.includes('</a>')) {
1737 - return match;
1738 - }
992 + // Process standalone URLs
993 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
994 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
995 + const safeUrl = encodeURI(url);
996 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
997 + });
1739 998
1740 - // Clean trailing punctuation
1741 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1742 - const safeUrl = safeEncodeUrl(cleanUrl);
1743 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1744 - });
1745 -
1746 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
1747 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1748 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1749 - // Extra check: make sure this isn't already linked
1750 - if (match.includes('href=') || match.includes('</a>')) {
1751 - return match;
1752 - }
999 + // Process www. URLs
1000 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
1001 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1002 + const safeUrl = encodeURI(`http://${url}`);
1003 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
1004 + });
1753 1005
1754 - // Clean trailing punctuation
1755 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1756 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1757 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1758 - });
1006 + // Add this after your phone pattern
1007 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1008 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1009 + const safeMailto = encodeURI(mailto);
1010 + const safeText = sanitizeUserInput(text);
1011 + return `<a href="${safeMailto}">${safeText}</a>`;
1012 + });
1759 1013
1760 - return processedText;
1761 -}
1014 + return processedText;
1015 + }
1762 1016
1763 1017 function formatMarkdownHeaders(text) {
1764 1018 // Handle h1 to h6 headers
1765 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1019 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
1766 1020 const level = hashes.length;
1767 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1021 + return `<h${level} class="chat-heading">${content}</h${level}>`;
1768 1022 });
1769 1023 }
1770 1024
1771 -function formatTextStyling(text) {
1772 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1773 - const protectedSegments = [];
1774 - let protectedText = text;
1775 -
1776 - // Step 1a: Protect HTML href="..." attributes
1777 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1778 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1779 - protectedSegments.push(match);
1780 - return placeholder;
1781 - });
1782 -
1783 - // Step 1b: Protect Markdown links [text](url)
1784 - // This is crucial - we need to protect the URLs in markdown format
1785 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1786 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1787 - protectedSegments.push(match);
1788 - return placeholder;
1789 - });
1790 -
1791 - // Step 1c: Also protect bare URLs that might exist
1792 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1793 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1794 - protectedSegments.push(match);
1795 - return placeholder;
1796 - });
1797 -
1798 - // Step 2: Now apply text styling to the protected text
1799 - // Handle bold text (**text**)
1800 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1801 -
1802 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1803 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1804 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1805 -
1806 - // Handle underscores for italic - Safari-compatible (no lookbehind)
1807 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1808 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1809 -
1810 - // Handle strikethrough (~~text~~)
1811 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1812 -
1813 - // Step 3: Restore all protected segments
1814 - protectedSegments.forEach((original, index) => {
1815 - const placeholder = `__PROTECTED_${index}__`;
1816 - protectedText = protectedText.replace(placeholder, original);
1817 - });
1818 -
1819 - return protectedText;
1820 -}
1821 1025 function formatBoldText(text) {
1822 - // This function is kept for compatibility but now uses formatTextStyling
1823 - return formatTextStyling(text);
1026 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1824 1027 }
1825 1028
1826 -function convertNewlinesToBreaks(text) {
1827 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1828 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1029 + function convertNewlinesToBreaks(text) {
1030 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1031 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1032 +
1033 + // Wrap each paragraph in <p> tags
1034 + return paragraphs
1035 + .map(para => `<p>${para.trim()}</p>`)
1036 + .join('');
1037 + }
1829 1038
1830 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
1831 - return paragraphs
1832 - .map(para => para.trim())
1833 - .filter(para => para.length > 0) // Remove empty paragraphs
1834 - .map(para => `<p>${para}</p>`)
1835 - .join('');
1836 -}
1837 1039 function formatCodeBlocks(text) {
1838 - // Handle fenced code blocks with language specification (```language)
1839 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1840 - const lang = language || 'text';
1841 - const escapedCode = escapeHtml(code.trim());
1842 - return `<div class="mxchat-code-block-container">
1843 - <div class="mxchat-code-header">
1844 - <span class="mxchat-code-language">${lang}</span>
1845 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1846 - </div>
1847 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1848 - </div>`;
1040 + // First handle raw PHP tags
1041 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1042 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
1849 1043 });
1850 -
1851 - // Handle inline code with single backticks
1852 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1853 -
1854 - // Handle raw PHP tags (legacy support)
1855 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1856 - const escapedCode = escapeHtml(match);
1857 - return `<div class="mxchat-code-block-container">
1858 - <div class="mxchat-code-header">
1859 - <span class="mxchat-code-language">php</span>
1860 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1861 - </div>
1862 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1863 - </div>`;
1044 +
1045 + // Then handle code blocks with backticks
1046 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
1047 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
1864 1048 });
1865 -
1049 +
1866 1050 return text;
1867 1051 }
1868 -
1869 - function formatMarkdownTables(text) {
1870 - var lines = text.split('\n');
1871 - var result = [];
1872 - var i = 0;
1873 -
1874 - while (i < lines.length) {
1875 - // Check for a table: current line has pipes AND next line is a separator row
1876 - if (i + 1 < lines.length &&
1877 - lines[i].indexOf('|') !== -1 &&
1878 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1879 -
1880 - var tableLines = [];
1881 - var headerLine = lines[i];
1882 - var separatorLine = lines[i + 1];
1883 - tableLines.push(headerLine);
1884 - tableLines.push(separatorLine);
1885 -
1886 - // Collect remaining table rows
1887 - var j = i + 2;
1888 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1889 - tableLines.push(lines[j]);
1890 - j++;
1891 - }
1892 -
1893 - // Parse alignment from separator row
1894 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1895 - var alignments = sepCells.map(function(cell) {
1896 - var trimmed = cell.trim();
1897 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1898 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1899 - return 'left';
1900 - });
1901 -
1902 - // Build HTML table
1903 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
1904 -
1905 - // Header row
1906 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1907 - html += '<thead><tr>';
1908 - headerCells.forEach(function(cell, idx) {
1909 - var align = alignments[idx] || 'left';
1910 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1911 - });
1912 - html += '</tr></thead>';
1913 -
1914 - // Body rows
1915 - html += '<tbody>';
1916 - for (var r = 2; r < tableLines.length; r++) {
1917 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1918 - html += '<tr>';
1919 - rowCells.forEach(function(cell, idx) {
1920 - var align = alignments[idx] || 'left';
1921 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1922 - });
1923 - html += '</tr>';
1924 - }
1925 - html += '</tbody></table></div>';
1926 -
1927 - result.push(html);
1928 - i = j;
1929 - } else {
1930 - result.push(lines[i]);
1931 - i++;
1932 - }
1933 - }
1934 -
1935 - return result.join('\n');
1936 - }
1937 -
1052 +
1938 1053 function sanitizeUserInput(text) {
1939 1054 const div = document.createElement('div');
1940 1055 div.textContent = text;
1941 1056 return div.innerHTML;
@@ -1940,12 +1055,12 @@
1940 1055 div.textContent = text;
1941 1056 return div.innerHTML;
1942 1057 }
1943 1058
1059 +
1944 1060 function escapeHtml(unsafe) {
1945 - // Skip escaping if it's already escaped or contains HTML code block markup
1946 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1947 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1061 + // First check if it's already a code block
1062 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1948 1063 return unsafe;
1949 1064 }
1950 1065
1951 1066 return unsafe
@@ -1961,25 +1076,15 @@
1961 1076 textArea.innerHTML = text;
1962 1077 return textArea.value;
1963 1078 }
1964 1079
1080 +
1965 1081 // ====================================
1966 1082 // UI & SCROLLING CONTROLS
1967 1083 // ====================================
1968 1084
1969 - function scrollToBottom(botIdOrInstant, instant) {
1970 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1971 - var botId = 'default';
1972 - if (typeof botIdOrInstant === 'string') {
1973 - botId = botIdOrInstant;
1974 - instant = instant || false;
1975 - } else if (typeof botIdOrInstant === 'boolean') {
1976 - instant = botIdOrInstant;
1977 - } else {
1978 - instant = false;
1979 - }
1980 -
1981 - var chatBox = getElement(botId, 'chat-box');
1085 + function scrollToBottom(instant = false) {
1086 + var chatBox = $('#chat-box');
1982 1087 if (instant) {
1983 1088 // Instantly set the scroll position to the bottom
1984 1089 chatBox.scrollTop(chatBox.prop("scrollHeight"));
1985 1090 } else {
@@ -1988,15 +1093,15 @@
1988 1093 const scrollHeight = chatBox.prop("scrollHeight");
1989 1094 const initialScroll = chatBox.scrollTop();
1990 1095 const distance = scrollHeight - initialScroll;
1991 1096 const duration = 500; // Duration in ms
1992 -
1097 +
1993 1098 function smoothScroll(timestamp) {
1994 1099 if (!start) start = timestamp;
1995 1100 const progress = timestamp - start;
1996 1101 const currentScroll = initialScroll + (distance * (progress / duration));
1997 1102 chatBox.scrollTop(currentScroll);
1998 -
1103 +
1999 1104 if (progress < duration) {
2000 1105 requestAnimationFrame(smoothScroll);
2001 1106 } else {
2002 1107 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2001,36 +1106,33 @@
2001 1106 } else {
2002 1107 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2003 1108 }
2004 1109 }
2005 -
1110 +
2006 1111 requestAnimationFrame(smoothScroll);
2007 1112 }
2008 1113 }
2009 -
2010 - function scrollElementToTop(element, botId) {
2011 - botId = botId || 'default';
2012 - var chatBox = getElement(botId, 'chat-box');
1114 +
1115 + function scrollElementToTop(element) {
1116 + var chatBox = $('#chat-box');
2013 1117 var elementTop = element.position().top + chatBox.scrollTop();
2014 1118 chatBox.animate({ scrollTop: elementTop }, 500);
2015 1119 }
2016 -
2017 - function showChatWidget(botId) {
2018 - botId = botId || 'default';
2019 - var $button = getElement(botId, 'floating-chatbot-button');
1120 +
1121 + function showChatWidget() {
2020 1122 // First ensure display is set
2021 - $button.css('display', 'flex');
1123 + $('#floating-chatbot-button').css('display', 'flex');
2022 1124 // Then handle the fade
2023 - $button.fadeTo(500, 1);
1125 + $('#floating-chatbot-button').fadeTo(500, 1);
2024 1126 // Force visibility
2025 - $button.removeClass('hidden');
1127 + $('#floating-chatbot-button').removeClass('hidden');
1128 + //console.log('Showing widget');
2026 1129 }
2027 -
2028 - function hideChatWidget(botId) {
2029 - botId = botId || 'default';
2030 - var $button = getElement(botId, 'floating-chatbot-button');
2031 - $button.css('display', 'none');
2032 - $button.addClass('hidden');
1130 +
1131 + function hideChatWidget() {
1132 + $('#floating-chatbot-button').css('display', 'none');
1133 + $('#floating-chatbot-button').addClass('hidden');
1134 + //console.log('Hiding widget');
2033 1135 }
2034 1136
2035 1137 function disableScroll() {
2036 1138 if (isMobile()) {
@@ -2059,15 +1161,18 @@
2059 1161 // NOTIFICATION SYSTEM
2060 1162 // ====================================
2061 1163
2062 1164 function createNotificationBadge() {
1165 + //console.log("Creating notification badge...");
2063 1166 const chatButton = document.getElementById('floating-chatbot-button');
2064 -
1167 + //console.log("Chat button found:", !!chatButton);
1168 +
2065 1169 if (!chatButton) return;
2066 -
1170 +
2067 1171 // Remove any existing badge first
2068 1172 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2069 1173 if (existingBadge) {
1174 + //console.log("Removing existing badge");
2070 1175 existingBadge.remove();
2071 1176 }
2072 1177
2073 1178 notificationBadge = document.createElement('div');
@@ -2089,43 +1194,34 @@
2089 1194 chatButton.appendChild(notificationBadge);
2090 1195
2091 1196 }
2092 1197
2093 - function showNotification(botId) {
2094 - botId = botId || 'default';
2095 - const badge = getElementDOM(botId, 'chat-notification-badge');
2096 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2097 - if (badge && $floatingChatbot.hasClass('hidden')) {
1198 + function showNotification() {
1199 + const badge = document.getElementById('chat-notification-badge');
1200 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2098 1201 badge.style.display = 'block';
2099 1202 badge.textContent = '1';
2100 1203 }
2101 1204 }
2102 -
2103 - function hideNotification(botId) {
2104 - botId = botId || 'default';
2105 - const badge = getElementDOM(botId, 'chat-notification-badge');
1205 +
1206 + function hideNotification() {
1207 + const badge = document.getElementById('chat-notification-badge');
2106 1208 if (badge) {
2107 1209 badge.style.display = 'none';
2108 1210 }
2109 1211 }
2110 -
2111 - function startNotificationChecking(botId) {
2112 - botId = botId || 'default';
1212 +
1213 + function startNotificationChecking() {
2113 1214 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2114 1215 if (!chatPersistenceEnabled) return;
2115 -
2116 - createNotificationBadge(botId);
2117 - var instance = MxChatInstances.get(botId);
2118 - instance.notificationCheckInterval = setInterval(function() {
2119 - checkForNewMessages(botId);
2120 - }, 30000); // Check every 30 seconds
1216 +
1217 + createNotificationBadge();
1218 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2121 1219 }
2122 -
2123 - function stopNotificationChecking(botId) {
2124 - botId = botId || 'default';
2125 - var instance = MxChatInstances.get(botId);
2126 - if (instance.notificationCheckInterval) {
2127 - clearInterval(instance.notificationCheckInterval);
1220 +
1221 + function stopNotificationChecking() {
1222 + if (notificationCheckInterval) {
1223 + clearInterval(notificationCheckInterval);
2128 1224 }
2129 1225 }
2130 1226
2131 1227 function checkForNewMessages() {
@@ -2151,35 +1247,50 @@
2151 1247 });
2152 1248 }
2153 1249
2154 1250
2155 -// ====================================
2156 -// LIVE AGENT FUNCTIONALITY
2157 -// ====================================
2158 -
2159 -function startPolling(botId) {
2160 - botId = botId || 'default';
2161 - var instance = MxChatInstances.get(botId);
2162 - // Clear any existing interval first
2163 - stopPolling(botId);
2164 - instance.pollingInterval = setInterval(function() {
2165 - checkForAgentMessages(botId);
2166 - }, 5000);
2167 -}
2168 -
2169 -function stopPolling(botId) {
2170 - botId = botId || 'default';
2171 - var instance = MxChatInstances.get(botId);
2172 - if (instance.pollingInterval) {
2173 - clearInterval(instance.pollingInterval);
2174 - instance.pollingInterval = null;
1251 + // ====================================
1252 + // LIVE AGENT FUNCTIONALITY
1253 + // ====================================
1254 +
1255 + function updateChatModeIndicator(mode) {
1256 + const indicator = document.getElementById('chat-mode-indicator');
1257 + if (indicator) {
1258 + // For Live Agent, keep as is; for AI mode, use the customized text
1259 + if (mode === 'agent') {
1260 + indicator.textContent = 'Live Agent';
1261 + } else {
1262 + // Get the custom AI agent text from a data attribute we'll add to the element
1263 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1264 + indicator.textContent = customAiText;
1265 + }
1266 + }
1267 + // Start or stop polling based on mode
1268 + if (mode === 'agent') {
1269 + startPolling();
1270 + } else {
1271 + stopPolling();
1272 + }
2175 1273 }
2176 -}
2177 -
2178 -function checkForAgentMessages(botId) {
2179 - botId = botId || 'default';
2180 - var instance = MxChatInstances.get(botId);
2181 - const sessionId = getChatSession(botId);
1274 +
1275 + function startPolling() {
1276 + // Clear any existing interval first
1277 + stopPolling();
1278 + // Start new polling interval
1279 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1280 + //console.log("Started agent message polling");
1281 + }
1282 +
1283 + function stopPolling() {
1284 + if (pollingInterval) {
1285 + clearInterval(pollingInterval);
1286 + pollingInterval = null;
1287 + //console.log("Stopped agent message polling");
1288 + }
1289 + }
1290 +
1291 +function checkForAgentMessages() {
1292 + const sessionId = getChatSession();
2182 1293 $.ajax({
2183 1294 url: mxchatChat.ajax_url,
2184 1295 type: 'POST',
2185 1296 dataType: 'json',
@@ -2185,44 +1296,35 @@
2185 1296 dataType: 'json',
2186 1297 data: {
2187 1298 action: 'mxchat_fetch_new_messages',
2188 1299 session_id: sessionId,
2189 - last_seen_id: instance.lastSeenMessageId,
2190 - persistence_enabled: 'true',
1300 + last_seen_id: lastSeenMessageId,
1301 + persistence_enabled: 'true', // Add this too
2191 1302 nonce: mxchatChat.nonce
2192 1303 },
2193 1304 success: function (response) {
2194 1305 if (response.success && response.data?.new_messages) {
2195 1306 let hasNewMessage = false;
2196 -
1307 +
2197 1308 response.data.new_messages.forEach(function (message) {
2198 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1309 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2199 1310 hasNewMessage = true;
2200 - appendMessage("agent", message.content, '', [], false, botId);
2201 - instance.lastSeenMessageId = message.id;
2202 - instance.processedMessageIds.add(message.id);
1311 + // CHANGE THIS LINE:
1312 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1313 + lastSeenMessageId = message.id;
1314 + processedMessageIds.add(message.id);
2203 1315 }
2204 1316 });
2205 1317
2206 - if (hasNewMessage) {
2207 - enableChatInput(botId);
1318 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1319 + showNotification();
2208 1320 }
2209 -
2210 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2211 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2212 - showNotification(botId);
2213 - }
2214 -
2215 - scrollToBottom(botId, true);
1321 +
1322 + scrollToBottom(true);
2216 1323 }
2217 -
2218 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2219 - if (response.success && response.data?.chat_mode) {
2220 - updateChatModeIndicator(response.data.chat_mode, botId);
2221 - }
2222 1324 },
2223 1325 error: function (xhr, status, error) {
2224 - // Polling error - silently continue
1326 + //console.error("Polling error:", xhr, status, error);
2225 1327 }
2226 1328 });
2227 1329 }
2228 1330
@@ -2228,166 +1330,120 @@
2228 1330
2229 1331 // ====================================
2230 1332 // CHAT HISTORY & PERSISTENCE
2231 1333 // ====================================
2232 -
2233 -function loadChatHistory(botId, onComplete) {
2234 - botId = botId || 'default';
2235 - var instance = MxChatInstances.get(botId);
2236 -
2237 - // Prevent duplicate loading
2238 - if (instance.chatHistoryLoaded) {
2239 - if (onComplete) onComplete();
2240 - return;
2241 - }
2242 -
2243 - // Use getChatSession which returns null if no session exists (does NOT create one)
2244 - var sessionId = getChatSession(botId);
2245 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2246 -
2247 - // No session yet — nothing to load. History will load after first message via ensureSession.
2248 - if (!sessionId) {
2249 - instance.chatHistoryLoaded = true;
2250 - if (onComplete) onComplete();
2251 - return;
2252 - }
2253 -
2254 - if (chatPersistenceEnabled && sessionId) {
2255 - $.ajax({
2256 - url: mxchatChat.ajax_url,
2257 - type: 'POST',
2258 - dataType: 'json',
2259 - data: {
2260 - action: 'mxchat_fetch_conversation_history',
2261 - session_id: sessionId
2262 - },
2263 - success: function(response) {
2264 - // Handle session reset (IP changed while user was away)
2265 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2266 - // Silent reset — new session but don't clear UI
2267 - MxChatInstances.silentResetSession(botId);
2268 - instance.chatHistoryLoaded = true; // Prevent retry loop
2269 - if (onComplete) onComplete();
2270 - return;
2271 - }
2272 -
2273 - // Check if the response indicates success
2274 - if (response.success) {
2275 - // Handle case where conversation data exists and is an array
2276 - if (response.data && Array.isArray(response.data.conversation)) {
2277 - var $chatBox = getElement(botId, 'chat-box');
1334 +
1335 + function loadChatHistory() {
1336 + var sessionId = getChatSession();
1337 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1338 +
1339 + if (chatPersistenceEnabled && sessionId) {
1340 + $.ajax({
1341 + url: mxchatChat.ajax_url,
1342 + type: 'POST',
1343 + dataType: 'json',
1344 + data: {
1345 + action: 'mxchat_fetch_conversation_history',
1346 + session_id: sessionId
1347 + },
1348 + success: function(response) {
1349 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1350 +
1351 +
1352 + var $chatBox = $('#chat-box');
2278 1353 var $fragment = $(document.createDocumentFragment());
2279 - let highestMessageId = instance.lastSeenMessageId;
2280 -
2281 - // Update chat mode if provided
1354 + let highestMessageId = lastSeenMessageId;
1355 +
2282 1356 if (response.data.chat_mode) {
2283 - updateChatModeIndicator(response.data.chat_mode, botId);
1357 + updateChatModeIndicator(response.data.chat_mode);
2284 1358 }
2285 -
2286 - // Only process if there are actual messages
2287 - if (response.data.conversation.length > 0) {
2288 - // IMPORTANT: Clear existing messages before loading history
2289 - $chatBox.empty();
2290 -
2291 - $.each(response.data.conversation, function(index, message) {
2292 - // Skip agent messages if persistence is off
2293 - if (!chatPersistenceEnabled && message.role === 'agent') {
2294 - return;
2295 - }
2296 -
2297 - var messageClass, messageBgColor, messageFontColor;
2298 -
2299 - switch (message.role) {
2300 - case 'user':
2301 - messageClass = 'user-message';
2302 - messageBgColor = userMessageBgColor;
2303 - messageFontColor = userMessageFontColor;
2304 - break;
2305 - case 'agent':
2306 - messageClass = 'agent-message';
2307 - messageBgColor = liveAgentMessageBgColor;
2308 - messageFontColor = liveAgentMessageFontColor;
2309 - break;
2310 - default:
2311 - messageClass = 'bot-message';
2312 - messageBgColor = botMessageBgColor;
2313 - messageFontColor = botMessageFontColor;
2314 - break;
2315 - }
2316 -
2317 - var messageElement = $('<div>').addClass(messageClass)
2318 - .css({
2319 - 'background': messageBgColor,
2320 - 'color': messageFontColor
2321 - });
2322 -
2323 - var content = message.content;
2324 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2325 - content = decodeHTMLEntities(content);
2326 -
2327 - // Skip linkify for messages containing structured HTML
2328 - // (forms, product cards, galleries, etc.) to avoid
2329 - // markdown formatting corrupting HTML attributes
2330 - // (e.g. underscores in name="field_name" becoming <em> tags)
2331 - if (content.includes("mxchat-product-card") ||
2332 - content.includes("mxchat-image-gallery") ||
2333 - content.includes("mxchat-featured-products") ||
2334 - content.includes("<form") ||
2335 - content.includes("<input") ||
2336 - content.includes("<select") ||
2337 - content.includes("<textarea")) {
2338 - messageElement.html(content);
2339 - } else {
2340 - var formattedContent = linkify(content);
2341 - messageElement.html(formattedContent);
2342 - }
2343 -
2344 - $fragment.append(messageElement);
2345 -
2346 - // Track message IDs
1359 +
1360 + $.each(response.data.conversation, function(index, message) {
1361 + // Skip agent messages if persistence is off
1362 + if (!chatPersistenceEnabled && message.role === 'agent') {
1363 + return;
1364 + }
1365 +
1366 + var messageClass, messageBgColor, messageFontColor;
1367 +
1368 + switch (message.role) {
1369 + case 'user':
1370 + messageClass = 'user-message';
1371 + messageBgColor = userMessageBgColor;
1372 + messageFontColor = userMessageFontColor;
1373 + break;
1374 + case 'agent':
1375 + messageClass = 'agent-message';
1376 + messageBgColor = liveAgentMessageBgColor;
1377 + messageFontColor = liveAgentMessageFontColor;
1378 + break;
1379 + default:
1380 + messageClass = 'bot-message';
1381 + messageBgColor = botMessageBgColor;
1382 + messageFontColor = botMessageFontColor;
1383 + break;
1384 + }
1385 +
1386 + var messageElement = $('<div>').addClass(messageClass)
1387 + .css({
1388 + 'background': messageBgColor,
1389 + 'color': messageFontColor
1390 + });
1391 +
1392 + var content = message.content;
1393 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1394 + content = decodeHTMLEntities(content);
1395 +
1396 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1397 + messageElement.html(content);
1398 + } else {
1399 + var formattedContent = linkify(
1400 + formatBoldText(
1401 + convertNewlinesToBreaks(formatCodeBlocks(content))
1402 + )
1403 + );
1404 + messageElement.html(formattedContent);
1405 + }
1406 +
1407 + $fragment.append(messageElement);
1408 +
1409 + // In loadChatHistory, change this part:
2347 1410 if (message.id) {
2348 1411 highestMessageId = Math.max(highestMessageId, message.id);
2349 - instance.processedMessageIds.add(message.id);
1412 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2350 1413 }
2351 - });
2352 -
2353 - // Only append messages and scroll if we have content
2354 - $chatBox.append($fragment);
2355 - scrollToBottom(botId, true);
2356 -
2357 - // Collapse quick questions if we have conversation history
2358 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2359 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2360 - collapseQuickQuestions(botId);
1414 + });
1415 +
1416 + $chatBox.append($fragment);
1417 + scrollToBottom(true);
1418 +
1419 + if (response.data.conversation.length > 0 && hasQuickQuestions()) {
1420 + collapseQuickQuestions();
1421 + }
1422 +
1423 + // Update lastSeenMessageId after history loads
1424 + lastSeenMessageId = highestMessageId;
1425 +
1426 + // Only update chat mode if persistence is enabled
1427 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1428 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1429 + if (lastMessage.role === 'agent') {
1430 + updateChatModeIndicator('agent');
2361 1431 }
2362 -
2363 - // Update lastSeenMessageId after history loads
2364 - instance.lastSeenMessageId = highestMessageId;
2365 -
2366 - // Only update chat mode if persistence is enabled and we have messages
2367 - if (chatPersistenceEnabled) {
2368 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2369 - if (lastMessage.role === 'agent') {
2370 - updateChatModeIndicator('agent', botId);
2371 - }
2372 - }
2373 -
2374 - // Mark as loaded ONLY after successful load
2375 - instance.chatHistoryLoaded = true;
2376 1432 }
1433 + } else {
1434 + console.warn("No conversation history found.");
2377 1435 }
1436 + },
1437 + error: function(xhr, status, error) {
1438 + //console.error("Error loading chat history:", status, error);
1439 + appendMessage("bot", "Unable to load chat history.");
2378 1440 }
2379 - if (onComplete) onComplete();
2380 - },
2381 - error: function(xhr, status, error) {
2382 - // Error loading chat history - silently continue
2383 - if (onComplete) onComplete();
2384 - }
2385 - });
2386 - } else {
2387 - if (onComplete) onComplete();
1441 + });
1442 + } else {
1443 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1444 + }
2388 1445 }
2389 -}
2390 1446
2391 1447
2392 1448 // ====================================
2393 1449 // FILE UPLOAD FUNCTIONALITY
@@ -2399,42 +1455,40 @@
2399 1455 element.addEventListener(eventType, handler);
2400 1456 }
2401 1457 }
2402 1458
2403 - function showActivePdf(filename, botId) {
2404 - botId = botId || 'default';
2405 - const container = getElementDOM(botId, 'active-pdf-container');
2406 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2407 -
1459 + function showActivePdf(filename) {
1460 + const container = document.getElementById('active-pdf-container');
1461 + const nameElement = document.getElementById('active-pdf-name');
1462 +
2408 1463 if (!container || !nameElement) {
1464 + //console.error('PDF container elements not found');
2409 1465 return;
2410 1466 }
2411 -
1467 +
2412 1468 nameElement.textContent = filename;
2413 1469 container.style.display = 'flex';
2414 1470 }
2415 -
2416 - function showActiveWord(filename, botId) {
2417 - botId = botId || 'default';
2418 - const container = getElementDOM(botId, 'active-word-container');
2419 - const nameElement = getElementDOM(botId, 'active-word-name');
2420 -
1471 +
1472 + function showActiveWord(filename) {
1473 + const container = document.getElementById('active-word-container');
1474 + const nameElement = document.getElementById('active-word-name');
1475 +
2421 1476 if (!container || !nameElement) {
1477 + //console.error('Word document container elements not found');
2422 1478 return;
2423 1479 }
2424 -
1480 +
2425 1481 nameElement.textContent = filename;
2426 1482 container.style.display = 'flex';
2427 1483 }
2428 -
2429 - function removeActivePdf(botId) {
2430 - botId = botId || 'default';
2431 - var instance = MxChatInstances.get(botId);
2432 - const container = getElementDOM(botId, 'active-pdf-container');
2433 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2434 -
2435 - if (!container || !nameElement || !instance.activePdfFile) return;
2436 -
1484 +
1485 + function removeActivePdf() {
1486 + const container = document.getElementById('active-pdf-container');
1487 + const nameElement = document.getElementById('active-pdf-name');
1488 +
1489 + if (!container || !nameElement || !activePdfFile) return;
1490 +
2437 1491 fetch(mxchatChat.ajax_url, {
2438 1492 method: 'POST',
2439 1493 headers: {
2440 1494 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2440,9 +1494,9 @@
2440 1494 'Content-Type': 'application/x-www-form-urlencoded',
2441 1495 },
2442 1496 body: new URLSearchParams({
2443 1497 'action': 'mxchat_remove_pdf',
2444 - 'session_id': getChatSession(botId),
1498 + 'session_id': sessionId,
2445 1499 'nonce': mxchatChat.nonce
2446 1500 })
2447 1501 })
2448 1502 .then(response => response.json())
@@ -2454,12 +1508,12 @@
2454 1508 appendMessage('bot', 'PDF removed.');
2455 1509 }
2456 1510 })
2457 1511 .catch(error => {
2458 - // Error removing PDF - silently continue
1512 + //console.error('Error removing PDF:', error);
2459 1513 });
2460 1514 }
2461 -
1515 +
2462 1516 function removeActiveWord() {
2463 1517 const container = document.getElementById('active-word-container');
2464 1518 const nameElement = document.getElementById('active-word-name');
2465 1519
@@ -2485,53 +1539,56 @@
2485 1539 appendMessage('bot', 'Word document removed.');
2486 1540 }
2487 1541 })
2488 1542 .catch(error => {
2489 - // Error removing Word document - silently continue
1543 + //console.error('Error removing Word document:', error);
2490 1544 });
2491 1545 }
2492 -
1546 +
2493 1547 // ====================================
2494 1548 // CONSENT & COMPLIANCE (GDPR)
2495 1549 // ====================================
2496 -
2497 - function initializeChatVisibility(botId) {
2498 - botId = botId || 'default';
2499 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2500 - mxchatChat.complianz_toggle === '1' ||
1550 +
1551 + function initializeChatVisibility() {
1552 + //console.log('Initializing chat visibility');
1553 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1554 + mxchatChat.complianz_toggle === '1' ||
2501 1555 mxchatChat.complianz_toggle === 1;
2502 -
1556 +
2503 1557 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2504 1558 // Initial check
2505 - checkConsentAndShowChat(botId);
2506 -
1559 + checkConsentAndShowChat();
1560 +
2507 1561 // Listen for consent changes
2508 1562 $(document).on('cmplz_status_change', function(event) {
2509 - checkConsentAndShowChat(botId);
1563 + //console.log('Status change detected');
1564 + checkConsentAndShowChat();
2510 1565 });
2511 1566 } else {
2512 1567 // If Complianz is not enabled, always show
2513 - getElement(botId, 'floating-chatbot-button')
1568 + $('#floating-chatbot-button')
2514 1569 .css('display', 'flex')
2515 1570 .removeClass('hidden no-consent')
2516 1571 .fadeTo(500, 1);
2517 -
1572 +
2518 1573 // Also check pre-chat message when Complianz is not enabled
2519 - checkPreChatDismissal(botId);
1574 + checkPreChatDismissal();
2520 1575 }
2521 1576 }
2522 1577
2523 -
2524 - function checkConsentAndShowChat(botId) {
2525 - botId = botId || 'default';
1578 +
1579 + function checkConsentAndShowChat() {
2526 1580 var consentStatus = cmplz_has_consent('marketing');
2527 1581 var consentType = complianz.consenttype;
2528 -
2529 - let $widget = getElement(botId, 'floating-chatbot-button');
2530 - let $chatbot = getElement(botId, 'floating-chatbot');
2531 - let $preChat = getElement(botId, 'pre-chat-message');
2532 -
1582 +
1583 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1584 +
1585 + let $widget = $('#floating-chatbot-button');
1586 + let $chatbot = $('#floating-chatbot');
1587 + let $preChat = $('#pre-chat-message');
1588 +
2533 1589 if (consentStatus === true) {
1590 + //console.log('Consent granted - showing widget');
2534 1591 $widget
2535 1592 .removeClass('no-consent')
2536 1593 .css('display', 'flex')
2537 1594 .removeClass('hidden')
@@ -2536,12 +1593,13 @@
2536 1593 .css('display', 'flex')
2537 1594 .removeClass('hidden')
2538 1595 .fadeTo(500, 1);
2539 1596 $chatbot.removeClass('no-consent');
2540 -
1597 +
2541 1598 // Show pre-chat message if not dismissed
2542 - checkPreChatDismissal(botId);
1599 + checkPreChatDismissal();
2543 1600 } else {
1601 + //console.log('No consent - hiding widget');
2544 1602 $widget
2545 1603 .addClass('no-consent')
2546 1604 .fadeTo(500, 0, function() {
2547 1605 $(this)
@@ -2548,9 +1606,9 @@
2548 1606 .css('display', 'none')
2549 1607 .addClass('hidden');
2550 1608 });
2551 1609 $chatbot.addClass('no-consent');
2552 -
1610 +
2553 1611 // Hide pre-chat message when no consent
2554 1612 $preChat.hide();
2555 1613 }
2556 1614 }
@@ -2558,38 +1616,46 @@
2558 1616
2559 1617 // ====================================
2560 1618 // PRE-CHAT MESSAGE HANDLING
2561 1619 // ====================================
2562 -
2563 - function checkPreChatDismissal(botId) {
2564 - botId = botId || 'default';
2565 - try {
2566 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2567 - if (dismissedAt) {
2568 - // Re-show after 24 hours
2569 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2570 - if (elapsed < 86400000) {
2571 - getElement(botId, 'pre-chat-message').hide();
2572 - return;
1620 +
1621 + function checkPreChatDismissal() {
1622 + $.ajax({
1623 + url: mxchatChat.ajax_url,
1624 + type: 'POST',
1625 + data: {
1626 + action: 'mxchat_check_pre_chat_message_status',
1627 + _ajax_nonce: mxchatChat.nonce
1628 + },
1629 + success: function(response) {
1630 + if (response.success && !response.data.dismissed) {
1631 + $('#pre-chat-message').fadeIn(250);
1632 + } else {
1633 + $('#pre-chat-message').hide();
2573 1634 }
2574 - // Expired — clear and show again
2575 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1635 + },
1636 + error: function() {
1637 + //console.error('Failed to check pre-chat message dismissal status.');
2576 1638 }
2577 - getElement(botId, 'pre-chat-message').fadeIn(250);
2578 - } catch (e) {
2579 - // localStorage unavailable — show the message
2580 - getElement(botId, 'pre-chat-message').fadeIn(250);
2581 - }
1639 + });
2582 1640 }
2583 -
2584 - function handlePreChatDismissal(botId) {
2585 - botId = botId || 'default';
2586 - getElement(botId, 'pre-chat-message').fadeOut(200);
2587 - try {
2588 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2589 - } catch (e) {
2590 - // localStorage unavailable — dismissal won't persist
2591 - }
1641 +
1642 + function handlePreChatDismissal() {
1643 + $('#pre-chat-message').fadeOut(200);
1644 + $.ajax({
1645 + url: mxchatChat.ajax_url,
1646 + type: 'POST',
1647 + data: {
1648 + action: 'mxchat_dismiss_pre_chat_message',
1649 + _ajax_nonce: mxchatChat.nonce
1650 + },
1651 + success: function() {
1652 + $('#pre-chat-message').hide();
1653 + },
1654 + error: function() {
1655 + //console.error('Failed to dismiss pre-chat message.');
1656 + }
1657 + });
2592 1658 }
2593 1659
2594 1660
2595 1661 // ====================================
@@ -2615,104 +1681,78 @@
2615 1681 // ====================================
2616 1682
2617 1683 $(document).on('click', '.mxchat-popular-question', function () {
2618 1684 var question = $(this).text();
2619 - var botId = getBotIdFromElement(this);
2620 -
1685 +
2621 1686 // Append the question as if the user typed it
2622 - appendMessage("user", question, '', [], false, botId);
2623 -
1687 + appendMessage("user", question);
1688 +
2624 1689 // Only collapse if there are questions
2625 - if (hasQuickQuestions(botId)) {
2626 - collapseQuickQuestions(botId);
1690 + if (hasQuickQuestions()) {
1691 + collapseQuickQuestions();
2627 1692 }
2628 -
1693 +
2629 1694 // Send the question to the server
2630 - sendMessageToChatbot(question, botId);
1695 + sendMessageToChatbot(question);
2631 1696 });
2632 1697
2633 1698 $(document).on('click', '.questions-toggle-btn', function(e) {
2634 1699 e.preventDefault();
2635 1700 e.stopPropagation();
2636 - var botId = getBotIdFromElement(this);
2637 - expandQuickQuestions(botId);
1701 + expandQuickQuestions();
2638 1702 });
2639 1703
2640 1704 $(document).on('click', '.questions-collapse-btn', function(e) {
2641 1705 e.preventDefault();
2642 1706 e.stopPropagation();
2643 - var botId = getBotIdFromElement(this);
2644 - collapseQuickQuestions(botId);
1707 + collapseQuickQuestions();
2645 1708 });
2646 1709
2647 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2648 - $(document).on('click', '.floating-chatbot-button', function() {
2649 - var botId = getBotIdFromElement(this);
2650 - var $chatbot = getElement(botId, 'floating-chatbot');
2651 - var $badge = getElement(botId, 'chat-notification-badge');
2652 - var $preChat = getElement(botId, 'pre-chat-message');
2653 -
2654 - if ($chatbot.hasClass('hidden')) {
2655 - $chatbot.removeClass('hidden').addClass('visible');
1710 + // Chatbot visibility toggle handlers
1711 + $(document).on('click', '#floating-chatbot-button', function() {
1712 + var chatbot = $('#floating-chatbot');
1713 + if (chatbot.hasClass('hidden')) {
1714 + chatbot.removeClass('hidden').addClass('visible');
2656 1715 $(this).addClass('hidden');
2657 - $badge.hide(); // Hide notification when opening chat
1716 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2658 1717 disableScroll();
2659 - $preChat.fadeOut(250);
2660 -
2661 - // Load chat history for returning visitors (persistence)
2662 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2663 - if (chatPersistenceEnabled) {
2664 - MxChatInstances.ensureSession(botId);
2665 - }
2666 -
2667 - // Deferred email check — only on first widget open
2668 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2669 - var instance = MxChatInstances.get(botId);
2670 - if (emailBlocker && !instance.emailCheckDone) {
2671 - instance.emailCheckDone = true;
2672 - resolveEmailState(botId);
2673 - } else if (!emailBlocker) {
2674 - // No email collection — still route through showChatContainerForBot
2675 - // so the loader is shown while chat history loads
2676 - showChatContainerForBot(botId);
2677 - }
1718 + $('#pre-chat-message').fadeOut(250);
2678 1719 } else {
2679 - $chatbot.removeClass('visible').addClass('hidden');
1720 + chatbot.removeClass('visible').addClass('hidden');
2680 1721 $(this).removeClass('hidden');
2681 1722 enableScroll();
2682 - checkPreChatDismissal(botId);
1723 + checkPreChatDismissal();
2683 1724 }
2684 1725 });
2685 -
2686 - // Allow clicking anywhere on the title bar to close the chatbot
2687 - $(document).on('click', '.chatbot-top-bar', function() {
2688 - var botId = getBotIdFromElement(this);
2689 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2690 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
1726 +
1727 + $(document).on('click', '#exit-chat-button', function() {
1728 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1729 + $('#floating-chatbot-button').removeClass('hidden');
2691 1730 enableScroll();
2692 1731 });
2693 -
1732 +
2694 1733 $(document).on('click', '.close-pre-chat-message', function(e) {
2695 1734 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2696 - var botId = getBotIdFromElement(this);
2697 - handlePreChatDismissal(botId);
1735 + $('#pre-chat-message').fadeOut(200, function() {
1736 + $(this).remove();
1737 + });
2698 1738 });
1739 +
2699 1740
2700 -
2701 - // PDF upload button handlers - use class selector
2702 - $(document).on('click', '.pdf-upload-btn', function() {
2703 - var botId = getBotIdFromElement(this);
2704 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2705 - if (pdfInput) pdfInput.click();
2706 - });
2707 -
2708 - // Word upload button handlers - use class selector
2709 - $(document).on('click', '.word-upload-btn', function() {
2710 - var botId = getBotIdFromElement(this);
2711 - var wordInput = getElementDOM(botId, 'word-upload');
2712 - if (wordInput) wordInput.click();
2713 - });
1741 + // PDF upload button handlers
1742 + if (document.getElementById('pdf-upload-btn')) {
1743 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1744 + document.getElementById('pdf-upload').click();
1745 + });
1746 + }
2714 1747
1748 + // Word upload button handlers
1749 + if (document.getElementById('word-upload-btn')) {
1750 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1751 + document.getElementById('word-upload').click();
1752 + });
1753 + }
1754 +
2715 1755 // PDF file input change handler
2716 1756 addSafeEventListener('pdf-upload', 'change', async function(e) {
2717 1757 const file = e.target.files[0];
2718 1758
@@ -2721,13 +1761,15 @@
2721 1761 return;
2722 1762 }
2723 1763
2724 1764 if (!sessionId) {
1765 + //console.error('No session ID found');
2725 1766 alert('Error: No session ID found');
2726 1767 return;
2727 1768 }
2728 -
1769 +
2729 1770 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1771 + //console.error('mxchatChat not properly configured:', mxchatChat);
2730 1772 alert('Error: Ajax configuration missing');
2731 1773 return;
2732 1774 }
2733 1775
@@ -2769,11 +1811,13 @@
2769 1811 appendMessage('bot', data.data.message);
2770 1812 scrollToBottom();
2771 1813 activePdfFile = data.data.filename;
2772 1814 } else {
1815 + //console.error('Upload failed:', data.data);
2773 1816 alert('Failed to upload PDF. Please try again.');
2774 1817 }
2775 1818 } catch (error) {
1819 + //console.error('Upload error:', error);
2776 1820 alert('Error uploading file. Please try again.');
2777 1821 } finally {
2778 1822 uploadBtn.disabled = false;
2779 1823 sendBtn.disabled = false;
@@ -2791,12 +1835,13 @@
2791 1835 return;
2792 1836 }
2793 1837
2794 1838 if (!sessionId) {
1839 + //console.error('No session ID found');
2795 1840 alert('Error: No session ID found');
2796 1841 return;
2797 1842 }
2798 -
1843 +
2799 1844 // Disable buttons and show loading state
2800 1845 const uploadBtn = document.getElementById('word-upload-btn');
2801 1846 const sendBtn = document.getElementById('send-button');
2802 1847 const originalBtnContent = uploadBtn.innerHTML;
@@ -2834,11 +1879,13 @@
2834 1879 appendMessage('bot', data.data.message);
2835 1880 scrollToBottom();
2836 1881 activeWordFile = data.data.filename;
2837 1882 } else {
1883 + //console.error('Upload failed:', data.data);
2838 1884 alert('Failed to upload Word document. Please try again.');
2839 1885 }
2840 1886 } catch (error) {
1887 + //console.error('Upload error:', error);
2841 1888 alert('Error uploading file. Please try again.');
2842 1889 } finally {
2843 1890 uploadBtn.disabled = false;
2844 1891 sendBtn.disabled = false;
@@ -2896,242 +1943,28 @@
2896 1943 });
2897 1944
2898 1945
2899 1946 // ====================================
2900 -// INIT LOADER & CHAT CONTAINER HELPERS
1947 +// IMPROVED EMAIL COLLECTION SETUP
2901 1948 // ====================================
2902 -// These must be outside the email collection block so they're always available
2903 -// (used by persistence loading even when email collection is off)
2904 1949
2905 -function showInitLoader(botId) {
2906 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2907 - if (loader) loader.style.display = 'flex';
2908 -}
1950 +// Email collection form setup and handlers
1951 +const emailForm = document.getElementById('email-collection-form');
1952 +const emailBlocker = document.getElementById('email-blocker');
1953 +const chatbotWrapper = document.getElementById('chat-container');
2909 1954
2910 -function hideInitLoader(botId) {
2911 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2912 - if (loader) loader.style.display = 'none';
2913 -}
2914 -
2915 -function showEmailFormForBot(botId) {
2916 - hideInitLoader(botId);
2917 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2918 - var chatContainer = getElementDOM(botId, 'chat-container');
2919 - if (emailBlocker) emailBlocker.style.display = 'flex';
2920 - if (chatContainer) chatContainer.style.display = 'none';
2921 -}
2922 -
2923 -function showChatContainerForBot(botId) {
2924 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2925 - var chatContainer = getElementDOM(botId, 'chat-container');
2926 - if (emailBlocker) emailBlocker.style.display = 'none';
2927 -
2928 - var instance = MxChatInstances.get(botId);
2929 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2930 -
2931 - // If persistence is on and history hasn't loaded yet, show loader
2932 - // while history loads to prevent flash of empty chat
2933 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2934 - if (chatContainer) chatContainer.style.display = 'none';
2935 - showInitLoader(botId);
2936 - loadChatHistory(botId, function() {
2937 - hideInitLoader(botId);
2938 - if (chatContainer) chatContainer.style.display = 'flex';
2939 - scrollToBottom(botId, true);
2940 - });
2941 - } else {
2942 - hideInitLoader(botId);
2943 - if (chatContainer) chatContainer.style.display = 'flex';
2944 - if (typeof loadChatHistory === 'function') {
2945 - loadChatHistory(botId);
2946 - }
2947 - }
2948 -}
2949 -
2950 -// ====================================
2951 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2952 -// ====================================
2953 -// Only run email collection setup if it's enabled
2954 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2955 -
2956 - // Track submitting state per bot
2957 - const emailSubmittingState = {};
2958 -
2959 - // Add CSS animations for email form (once globally)
2960 - if (!document.getElementById('email-error-styles')) {
2961 - const style = document.createElement('style');
2962 - style.id = 'email-error-styles';
2963 - style.textContent = `
2964 - @keyframes fadeInError {
2965 - from { opacity: 0; transform: translateY(-5px); }
2966 - to { opacity: 1; transform: translateY(0); }
2967 - }
2968 - .email-input-shake {
2969 - animation: shake 0.5s ease-in-out;
2970 - }
2971 - @keyframes shake {
2972 - 0%, 100% { transform: translateX(0); }
2973 - 25% { transform: translateX(-5px); }
2974 - 75% { transform: translateX(5px); }
2975 - }
2976 - @keyframes spin {
2977 - from { transform: rotate(0deg); }
2978 - to { transform: rotate(360deg); }
2979 - }
2980 - .email-spinner {
2981 - display: inline-block;
2982 - vertical-align: middle;
2983 - }
2984 - `;
2985 - document.head.appendChild(style);
2986 - }
2987 -
2988 - function isValidEmailAddress(email) {
2989 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2990 - return emailRegex.test(email.trim()) && email.length <= 254;
2991 - }
2992 -
2993 - function isValidNameInput(name) {
2994 - return name && name.trim().length >= 2 && name.trim().length <= 100;
2995 - }
2996 -
2997 - /**
2998 - * Replace {visitor_name} placeholder in intro message with actual visitor name
2999 - * @param {string} botId - The bot instance ID
3000 - * @param {string} visitorName - The visitor's name to insert
3001 - */
3002 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3003 - var chatBox = getElementDOM(botId, 'chat-box');
3004 - if (!chatBox) return;
3005 -
3006 - // Find the first bot message (intro message)
3007 - var introMessage = chatBox.querySelector('.bot-message');
3008 - if (!introMessage) return;
3009 -
3010 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3011 - if (!messageContent) return;
3012 -
3013 - var html = messageContent.innerHTML;
3014 -
3015 - // Replace {visitor_name} placeholder (case-insensitive)
3016 - if (visitorName && visitorName.trim()) {
3017 - // Escape HTML to prevent XSS
3018 - var safeName = $('<div>').text(visitorName.trim()).html();
3019 - html = html.replace(/\{visitor_name\}/gi, safeName);
3020 - } else {
3021 - // Remove placeholder and clean up spacing if no name provided
3022 - html = html.replace(/\{visitor_name\}/gi, '');
3023 - // Clean up any double spaces that might result
3024 - html = html.replace(/\s{2,}/g, ' ').trim();
3025 - }
3026 -
3027 - messageContent.innerHTML = html;
3028 - }
3029 -
3030 - function setEmailSubmissionState(botId, loading) {
3031 - var submitButton = getElementDOM(botId, 'email-submit-button');
3032 - var emailInput = getElementDOM(botId, 'user-email');
3033 - var nameInput = getElementDOM(botId, 'user-name');
3034 -
3035 - if (loading) {
3036 - emailSubmittingState[botId] = true;
3037 - if (submitButton) submitButton.disabled = true;
3038 - if (emailInput) emailInput.disabled = true;
3039 - if (nameInput) nameInput.disabled = true;
3040 -
3041 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3042 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3043 - const originalText = submitButton.textContent;
3044 - submitButton.innerHTML = `
3045 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3046 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3047 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3048 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3049 - </circle>
3050 - </svg>
3051 - ${originalText}
3052 - `;
3053 - submitButton.style.opacity = '0.8';
3054 - }
3055 - } else {
3056 - emailSubmittingState[botId] = false;
3057 - if (submitButton) submitButton.disabled = false;
3058 - if (emailInput) emailInput.disabled = false;
3059 - if (nameInput) nameInput.disabled = false;
3060 -
3061 - if (submitButton) {
3062 - const originalHtml = submitButton.getAttribute('data-original-html');
3063 - if (originalHtml) {
3064 - submitButton.innerHTML = originalHtml;
3065 - }
3066 - submitButton.style.opacity = '1';
3067 - }
3068 - }
3069 - }
3070 -
3071 - function showEmailError(botId, message) {
3072 - clearEmailError(botId);
3073 -
3074 - var emailForm = getElementDOM(botId, 'email-collection-form');
3075 - if (!emailForm) return;
3076 -
3077 - const errorDiv = document.createElement('div');
3078 - errorDiv.className = 'email-error';
3079 - errorDiv.style.cssText = `
3080 - color: #e74c3c;
3081 - font-size: 12px;
3082 - margin-top: 8px;
3083 - padding: 4px 0;
3084 - animation: fadeInError 0.3s ease;
3085 - `;
3086 - errorDiv.textContent = message;
3087 - emailForm.appendChild(errorDiv);
3088 -
3089 - // Add shake animation to inputs
3090 - var emailInput = getElementDOM(botId, 'user-email');
3091 - var nameInput = getElementDOM(botId, 'user-name');
3092 -
3093 - if (emailInput) {
3094 - emailInput.classList.add('email-input-shake');
3095 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3096 - }
3097 - if (nameInput) {
3098 - nameInput.classList.add('email-input-shake');
3099 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3100 - }
3101 - }
3102 -
3103 - function clearEmailError(botId) {
3104 - var emailForm = getElementDOM(botId, 'email-collection-form');
3105 - if (emailForm) {
3106 - const existingErrors = emailForm.querySelectorAll('.email-error');
3107 - existingErrors.forEach(error => error.remove());
3108 - }
3109 - }
3110 -
3111 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3112 - function resolveEmailState(botId) {
3113 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3114 - if (mxchatChat.initial_email_state.show_email_form) {
3115 - showEmailFormForBot(botId);
3116 - } else {
3117 - showChatContainerForBot(botId);
3118 - }
3119 - } else {
3120 - checkSessionAndEmailForBot(botId);
3121 - }
3122 - }
3123 -
3124 - function checkSessionAndEmailForBot(botId) {
3125 - const sessionId = MxChatInstances.ensureSession(botId);
3126 -
3127 - // Hide both panels while we check — show loader instead
3128 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3129 - var chatContainer = getElementDOM(botId, 'chat-container');
3130 - if (emailBlocker) emailBlocker.style.display = 'none';
3131 - if (chatContainer) chatContainer.style.display = 'none';
3132 - showInitLoader(botId);
3133 -
1955 +if (emailForm && emailBlocker && chatbotWrapper) {
1956 + // Add loading state management
1957 + let isSubmitting = false;
1958 +
1959 + // Check if email exists for the current session
1960 + function checkSessionAndEmail() {
1961 + const sessionId = getChatSession();
1962 +
1963 + // Add timeout to prevent hanging
1964 + const controller = new AbortController();
1965 + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout
1966 +
3134 1967 fetch(mxchatChat.ajax_url, {
3135 1968 method: 'POST',
3136 1969 headers: {
3137 1970 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3139,11 +1972,13 @@
3139 1972 body: new URLSearchParams({
3140 1973 action: 'mxchat_check_email_provided',
3141 1974 session_id: sessionId,
3142 1975 nonce: mxchatChat.nonce,
3143 - })
1976 + }),
1977 + signal: controller.signal
3144 1978 })
3145 1979 .then((response) => {
1980 + clearTimeout(timeoutId);
3146 1981 if (!response.ok) {
3147 1982 throw new Error(`HTTP error! status: ${response.status}`);
3148 1983 }
3149 1984 return response.json();
@@ -3150,79 +1985,157 @@
3150 1985 })
3151 1986 .then((data) => {
3152 1987 if (data.success) {
3153 1988 if (data.data.logged_in || data.data.email) {
3154 - showChatContainerForBot(botId);
1989 + showChatContainer();
3155 1990 } else {
3156 - showEmailFormForBot(botId);
1991 + showEmailForm();
3157 1992 }
3158 1993 } else {
3159 - showEmailFormForBot(botId);
1994 + // On error, default to showing email form
1995 + showEmailForm();
3160 1996 }
3161 1997 })
3162 1998 .catch((error) => {
3163 - showEmailFormForBot(botId);
1999 + clearTimeout(timeoutId);
2000 + console.warn('Email check failed, defaulting to email form:', error);
2001 + showEmailForm();
3164 2002 });
3165 2003 }
3166 2004
3167 - // Event delegation for email form submission
3168 - $(document).on('submit', '.email-collection-form', function(e) {
3169 - e.preventDefault();
3170 - e.stopPropagation();
2005 + // Optimized UI transition functions
2006 + function showEmailForm() {
2007 + emailBlocker.style.display = 'flex';
2008 + chatbotWrapper.style.display = 'none';
2009 + }
3171 2010
3172 - var botId = getBotIdFromElement(this);
2011 + function showChatContainer() {
2012 + // Show chat immediately without delay
2013 + emailBlocker.style.display = 'none';
2014 + chatbotWrapper.style.display = 'flex';
2015 +
2016 + // Load chat history only after showing chat container
2017 + if (typeof loadChatHistory === 'function') {
2018 + loadChatHistory();
2019 + }
2020 + }
3173 2021
2022 + // Enhanced email validation
2023 + function isValidEmail(email) {
2024 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2025 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2026 + }
2027 +
2028 + // Show loading state with spinner
2029 + function setSubmissionState(loading) {
2030 + const submitButton = document.getElementById('email-submit-button');
2031 + const emailInput = document.getElementById('user-email');
2032 +
2033 + if (loading) {
2034 + isSubmitting = true;
2035 + submitButton.disabled = true;
2036 + emailInput.disabled = true;
2037 +
2038 + // Store original content and add spinner
2039 + if (!submitButton.getAttribute('data-original-html')) {
2040 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2041 + }
2042 +
2043 + // Add loading spinner while keeping original text
2044 + const originalText = submitButton.textContent;
2045 + submitButton.innerHTML = `
2046 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2047 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2048 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2049 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2050 + </circle>
2051 + </svg>
2052 + ${originalText}
2053 + `;
2054 +
2055 + submitButton.style.opacity = '0.8';
2056 + } else {
2057 + isSubmitting = false;
2058 + submitButton.disabled = false;
2059 + emailInput.disabled = false;
2060 +
2061 + // Restore original content
2062 + const originalHtml = submitButton.getAttribute('data-original-html');
2063 + if (originalHtml) {
2064 + submitButton.innerHTML = originalHtml;
2065 + }
2066 +
2067 + submitButton.style.opacity = '1';
2068 + }
2069 + }
2070 +
2071 + // Add CSS for spinner animation if not already present
2072 + if (!document.getElementById('email-spinner-styles')) {
2073 + const style = document.createElement('style');
2074 + style.id = 'email-spinner-styles';
2075 + style.textContent = `
2076 + @keyframes spin {
2077 + from { transform: rotate(0deg); }
2078 + to { transform: rotate(360deg); }
2079 + }
2080 + .email-spinner {
2081 + display: inline-block;
2082 + vertical-align: middle;
2083 + }
2084 + `;
2085 + document.head.appendChild(style);
2086 + }
2087 +
2088 + // Handle email form submission with improved error handling
2089 + emailForm.addEventListener('submit', function (event) {
2090 + event.preventDefault();
2091 +
3174 2092 // Prevent double submission
3175 - if (emailSubmittingState[botId]) {
3176 - return false;
2093 + if (isSubmitting) {
2094 + return;
3177 2095 }
3178 2096
3179 - var emailInput = getElementDOM(botId, 'user-email');
3180 - var nameInput = getElementDOM(botId, 'user-name');
3181 - var userEmail = emailInput ? emailInput.value.trim() : '';
3182 - var userName = nameInput ? nameInput.value.trim() : '';
3183 - var sessionId = MxChatInstances.ensureSession(botId);
2097 + const userEmail = document.getElementById('user-email').value.trim();
2098 + const sessionId = getChatSession();
3184 2099
3185 - // Validate email
2100 + // Validate email before submission
3186 2101 if (!userEmail) {
3187 - showEmailError(botId, 'Please enter your email address.');
3188 - return false;
2102 + showEmailError('Please enter your email address.');
2103 + return;
3189 2104 }
3190 2105
3191 - if (!isValidEmailAddress(userEmail)) {
3192 - showEmailError(botId, 'Please enter a valid email address.');
3193 - return false;
2106 + if (!isValidEmail(userEmail)) {
2107 + showEmailError('Please enter a valid email address.');
2108 + return;
3194 2109 }
3195 2110
3196 - // Validate name if field exists and has content
3197 - if (nameInput && userName && !isValidNameInput(userName)) {
3198 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3199 - return false;
3200 - }
2111 + // Clear any existing errors
2112 + clearEmailError();
2113 + setSubmissionState(true);
3201 2114
3202 - clearEmailError(botId);
3203 - setEmailSubmissionState(botId, true);
2115 + // Add timeout for submission
2116 + const controller = new AbortController();
2117 + const timeoutId = setTimeout(() => {
2118 + controller.abort();
2119 + setSubmissionState(false);
2120 + showEmailError('Request timed out. Please try again.');
2121 + }, 15000); // 15 second timeout
3204 2122
3205 - // Prepare form data
3206 - const formData = new URLSearchParams({
3207 - action: 'mxchat_handle_save_email_and_response',
3208 - email: userEmail,
3209 - session_id: sessionId,
3210 - nonce: mxchatChat.nonce,
3211 - });
3212 -
3213 - if (userName) {
3214 - formData.append('name', userName);
3215 - }
3216 -
3217 2123 fetch(mxchatChat.ajax_url, {
3218 2124 method: 'POST',
3219 2125 headers: {
3220 2126 'Content-Type': 'application/x-www-form-urlencoded',
3221 2127 },
3222 - body: formData
2128 + body: new URLSearchParams({
2129 + action: 'mxchat_handle_save_email_and_response',
2130 + email: userEmail,
2131 + session_id: sessionId,
2132 + nonce: mxchatChat.nonce,
2133 + }),
2134 + signal: controller.signal
3223 2135 })
3224 2136 .then((response) => {
2137 + clearTimeout(timeoutId);
3225 2138 if (!response.ok) {
3226 2139 throw new Error(`HTTP error! status: ${response.status}`);
3227 2140 }
3228 2141 return response.json();
@@ -3227,166 +2140,185 @@
3227 2140 }
3228 2141 return response.json();
3229 2142 })
3230 2143 .then((data) => {
3231 - setEmailSubmissionState(botId, false);
3232 -
2144 + setSubmissionState(false);
2145 +
3233 2146 if (data.success) {
3234 - showChatContainerForBot(botId);
2147 + // Show chat immediately
2148 + showChatContainer();
3235 2149
3236 - // Replace {visitor_name} placeholder in intro message with actual name
3237 - if (userName) {
3238 - replaceVisitorNamePlaceholder(botId, userName);
3239 - } else {
3240 - // Remove placeholder if no name provided
3241 - replaceVisitorNamePlaceholder(botId, '');
3242 - }
3243 -
2150 + // Handle bot response if provided
3244 2151 if (data.message && typeof appendMessage === 'function') {
3245 2152 setTimeout(() => {
3246 - appendMessage('bot', data.message, '', [], false, botId);
2153 + appendMessage('bot', data.message);
3247 2154 if (typeof scrollToBottom === 'function') {
3248 - scrollToBottom(botId);
2155 + scrollToBottom();
3249 2156 }
3250 2157 }, 100);
3251 2158 }
3252 2159 } else {
3253 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2160 + showEmailError(data.message || 'Failed to save email. Please try again.');
3254 2161 }
3255 2162 })
3256 2163 .catch((error) => {
3257 - setEmailSubmissionState(botId, false);
3258 - showEmailError(botId, 'An error occurred. Please try again.');
2164 + clearTimeout(timeoutId);
2165 + setSubmissionState(false);
2166 +
2167 + if (error.name === 'AbortError') {
2168 + showEmailError('Request timed out. Please try again.');
2169 + } else {
2170 + console.error('Email submission error:', error);
2171 + showEmailError('An error occurred. Please try again.');
2172 + }
3259 2173 });
3260 -
3261 - return false;
3262 2174 });
3263 2175
3264 - // Real-time email validation using event delegation
3265 - $(document).on('input', '.mxchat-email-input', function() {
3266 - var botId = getBotIdFromElement(this);
3267 - var $input = $(this);
2176 + // Real-time email validation
2177 + const emailInput = document.getElementById('user-email');
2178 + if (emailInput) {
2179 + let validationTimeout;
2180 +
2181 + emailInput.addEventListener('input', function() {
2182 + // Clear previous validation timeout
2183 + if (validationTimeout) {
2184 + clearTimeout(validationTimeout);
2185 + }
2186 +
2187 + // Debounce validation
2188 + validationTimeout = setTimeout(() => {
2189 + const email = this.value.trim();
2190 + clearEmailError();
2191 +
2192 + if (email && !isValidEmail(email)) {
2193 + showEmailError('Please enter a valid email address.');
2194 + }
2195 + }, 500);
2196 + });
3268 2197
3269 - // Clear previous timeout
3270 - clearTimeout($input.data('validationTimeout'));
3271 -
3272 - // Debounce validation
3273 - var timeout = setTimeout(() => {
3274 - var email = this.value.trim();
3275 - clearEmailError(botId);
3276 -
3277 - if (email && !isValidEmailAddress(email)) {
3278 - showEmailError(botId, 'Please enter a valid email address.');
2198 + // Handle Enter key
2199 + emailInput.addEventListener('keypress', function(e) {
2200 + if (e.key === 'Enter' && !isSubmitting) {
2201 + emailForm.dispatchEvent(new Event('submit'));
3279 2202 }
3280 - }, 500);
2203 + });
2204 + }
3281 2205
3282 - $input.data('validationTimeout', timeout);
3283 - });
3284 -
3285 - // Handle Enter key in email input
3286 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3287 - if (e.key === 'Enter') {
3288 - e.preventDefault();
3289 - var botId = getBotIdFromElement(this);
3290 - if (!emailSubmittingState[botId]) {
3291 - $(this).closest('.email-collection-form').submit();
3292 - }
2206 + // Error display functions
2207 + function showEmailError(message) {
2208 + clearEmailError();
2209 +
2210 + const errorDiv = document.createElement('div');
2211 + errorDiv.className = 'email-error';
2212 + errorDiv.style.cssText = `
2213 + color: #e74c3c;
2214 + font-size: 12px;
2215 + margin-top: 8px;
2216 + padding: 4px 0;
2217 + animation: fadeInError 0.3s ease;
2218 + `;
2219 + errorDiv.textContent = message;
2220 +
2221 + // Add CSS animation if not already present
2222 + if (!document.getElementById('email-error-styles')) {
2223 + const style = document.createElement('style');
2224 + style.id = 'email-error-styles';
2225 + style.textContent = `
2226 + @keyframes fadeInError {
2227 + from { opacity: 0; transform: translateY(-5px); }
2228 + to { opacity: 1; transform: translateY(0); }
2229 + }
2230 + .email-input-shake {
2231 + animation: shake 0.5s ease-in-out;
2232 + }
2233 + @keyframes shake {
2234 + 0%, 100% { transform: translateX(0); }
2235 + 25% { transform: translateX(-5px); }
2236 + 75% { transform: translateX(5px); }
2237 + }
2238 + `;
2239 + document.head.appendChild(style);
3293 2240 }
3294 - });
3295 -
3296 - // Handle Enter key in name input
3297 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3298 - if (e.key === 'Enter') {
3299 - e.preventDefault();
3300 - var botId = getBotIdFromElement(this);
3301 - if (!emailSubmittingState[botId]) {
3302 - $(this).closest('.email-collection-form').submit();
3303 - }
2241 +
2242 + emailForm.appendChild(errorDiv);
2243 +
2244 + // Add shake animation to input
2245 + if (emailInput) {
2246 + emailInput.classList.add('email-input-shake');
2247 + setTimeout(() => {
2248 + emailInput.classList.remove('email-input-shake');
2249 + }, 500);
3304 2250 }
3305 - });
2251 + }
3306 2252
3307 - // Initialize email check for all bot instances
3308 - // For floating bots: defer until widget is opened (zero passive AJAX)
3309 - // For embedded bots: check immediately since the form is visible
3310 - $('.mxchat-chatbot-wrapper').each(function() {
3311 - var botId = $(this).data('bot-id') || 'default';
3312 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2253 + function clearEmailError() {
2254 + const existingErrors = emailForm.querySelectorAll('.email-error');
2255 + existingErrors.forEach(error => error.remove());
2256 + }
3313 2257
3314 - if (emailBlocker) {
3315 - if (isEmbeddedBot(botId)) {
3316 - // Embedded bots are always visible — check now
3317 - resolveEmailState(botId);
3318 - }
3319 - // Floating bots: handled in the widget open handler
3320 - } else if (isEmbeddedBot(botId)) {
3321 - // Embedded bot, no email collection — load history with loader
3322 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3323 - if (chatPersistenceEnabled) {
3324 - MxChatInstances.ensureSession(botId);
3325 - showChatContainerForBot(botId);
3326 - }
3327 - }
2258 + // Initialize email check with delay to prevent race conditions
2259 + setTimeout(checkSessionAndEmail, 100);
2260 +
2261 +} else if (mxchatChat.email_collection_enabled) {
2262 + console.error('Essential elements for email handling are missing:', {
2263 + emailForm: !!emailForm,
2264 + emailBlocker: !!emailBlocker,
2265 + chatbotWrapper: !!chatbotWrapper
3328 2266 });
3329 2267 }
3330 2268
3331 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3332 - $(document).on('click', '.pre-chat-message', function() {
3333 - var botId = getBotIdFromElement(this);
3334 - var $chatbot = getElement(botId, 'floating-chatbot');
3335 - if ($chatbot.hasClass('hidden')) {
3336 - $chatbot.removeClass('hidden').addClass('visible');
3337 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3338 - handlePreChatDismissal(botId);
2269 +
2270 + // Open chatbot when pre-chat message is clicked
2271 + $(document).on('click', '#pre-chat-message', function() {
2272 + var chatbot = $('#floating-chatbot');
2273 + if (chatbot.hasClass('hidden')) {
2274 + chatbot.removeClass('hidden').addClass('visible');
2275 + $('#floating-chatbot-button').addClass('hidden');
2276 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3339 2277 disableScroll(); // Disable scroll when chatbot opens
3340 -
3341 - // Load chat history for returning visitors (persistence)
3342 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3343 - if (chatPersistenceEnabled) {
3344 - MxChatInstances.ensureSession(botId);
3345 - }
3346 -
3347 - // Deferred email check — only on first widget open
3348 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3349 - var instance = MxChatInstances.get(botId);
3350 - if (emailBlocker && !instance.emailCheckDone) {
3351 - instance.emailCheckDone = true;
3352 - resolveEmailState(botId);
3353 - } else if (!emailBlocker) {
3354 - showChatContainerForBot(botId);
3355 - }
3356 2278 }
3357 2279 });
3358 2280
3359 - // Legacy duplicate close handler removed — handled by single event delegation above
2281 + var closeButton = document.querySelector('.close-pre-chat-message');
2282 + if (closeButton) {
2283 + closeButton.addEventListener('click', function() {
2284 + $('#pre-chat-message').fadeOut(200); // Hide the message
3360 2285
2286 + // Send an AJAX request to set the transient flag for 24 hours
2287 + $.ajax({
2288 + url: mxchatChat.ajax_url,
2289 + type: 'POST',
2290 + data: {
2291 + action: 'mxchat_dismiss_pre_chat_message',
2292 + _ajax_nonce: mxchatChat.nonce
2293 + },
2294 + success: function() {
2295 + //console.log('Pre-chat message dismissed for 24 hours.');
3361 2296
3362 -function hasQuickQuestions(botId) {
3363 - botId = botId || 'default';
3364 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3365 - if (!questionsContainer) return false;
3366 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2297 + // Ensure the message is hidden after dismissal
2298 + $('#pre-chat-message').hide();
2299 + },
2300 + error: function() {
2301 + ////console.error('Failed to dismiss pre-chat message.');
2302 + }
2303 + });
2304 + });
2305 + }
2306 +
2307 +
2308 +function hasQuickQuestions() {
2309 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3367 2310 return questionButtons.length > 0;
3368 2311 }
3369 2312
3370 -/**
3371 - * Check if a bot is embedded (not floating)
3372 - * Embedded bots don't have a .floating-chatbot wrapper
3373 - */
3374 -function isEmbeddedBot(botId) {
3375 - botId = botId || 'default';
3376 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3377 - return !floatingWrapper;
3378 -}
3379 -
3380 -function collapseQuickQuestions(botId) {
3381 - botId = botId || 'default';
3382 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3383 - if (questionsContainer && hasQuickQuestions(botId)) {
2313 +function collapseQuickQuestions() {
2314 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2315 + if (questionsContainer && hasQuickQuestions()) {
3384 2316 questionsContainer.classList.add('collapsed');
3385 2317 questionsContainer.classList.add('has-been-collapsed');
3386 2318 try {
3387 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3388 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2319 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2320 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3389 2321 } catch (e) {
3390 2322 // Ignore if sessionStorage is not available
3391 2323 }
3392 2324 }
@@ -3391,15 +2323,14 @@
3391 2323 }
3392 2324 }
3393 2325 }
3394 2326
3395 -function expandQuickQuestions(botId) {
3396 - botId = botId || 'default';
3397 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3398 - if (questionsContainer && hasQuickQuestions(botId)) {
2327 +function expandQuickQuestions() {
2328 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2329 + if (questionsContainer && hasQuickQuestions()) {
3399 2330 questionsContainer.classList.remove('collapsed');
3400 2331 try {
3401 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2332 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3402 2333 } catch (e) {
3403 2334 // Ignore if sessionStorage is not available
3404 2335 }
3405 2336 }
@@ -3404,24 +2335,18 @@
3404 2335 }
3405 2336 }
3406 2337 }
3407 2338
3408 -function checkQuickQuestionsState(botId) {
3409 - botId = botId || 'default';
3410 - if (!hasQuickQuestions(botId)) {
2339 +function checkQuickQuestionsState() {
2340 + if (!hasQuickQuestions()) {
3411 2341 return; // Don't do anything if no questions exist
3412 2342 }
3413 -
3414 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3415 - if (isEmbeddedBot(botId)) {
3416 - return;
3417 - }
3418 -
2343 +
3419 2344 try {
3420 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3421 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3422 -
3423 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2345 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2346 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2347 +
2348 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3424 2349 if (questionsContainer) {
3425 2350 if (hasBeenCollapsed === 'true') {
3426 2351 questionsContainer.classList.add('has-been-collapsed');
3427 2352 }
@@ -3433,37 +2358,33 @@
3433 2358 // Ignore if sessionStorage is not available
3434 2359 }
3435 2360 }
3436 2361
3437 -// Global delegation for dynamically added links as fallback
3438 -// Use class selector for multi-instance support
3439 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2362 +// NEW: Global delegation for dynamically added links as fallback
2363 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3440 2364 const $link = $(this);
3441 2365 const messageDiv = $link.closest('.bot-message, .agent-message');
3442 -
2366 +
3443 2367 // Only process bot/agent message links
3444 2368 if (messageDiv.length > 0) {
3445 2369 const originalHref = $link.attr('href');
3446 -
2370 +
3447 2371 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3448 2372 e.preventDefault();
3449 2373 e.stopPropagation();
3450 -
2374 +
3451 2375 // Mark as tracked
3452 2376 $link.attr('data-tracked', 'true');
3453 -
3454 - // Get bot ID from the chat box context
3455 - var botId = getBotIdFromElement(this);
3456 -
2377 +
3457 2378 // Get message context from the message div
3458 2379 const messageText = messageDiv.text().substring(0, 200);
3459 -
2380 +
3460 2381 $.ajax({
3461 2382 url: mxchatChat.ajax_url,
3462 2383 type: 'POST',
3463 2384 data: {
3464 2385 action: 'mxchat_track_url_click',
3465 - session_id: getChatSession(botId),
2386 + session_id: getChatSession(),
3466 2387 url: originalHref,
3467 2388 message_context: messageText,
3468 2389 nonce: mxchatChat.nonce
3469 2390 },
@@ -3474,58 +2395,45 @@
3474 2395 window.location.href = originalHref;
3475 2396 }
3476 2397 }
3477 2398 });
3478 -
2399 +
3479 2400 return false;
3480 2401 }
3481 2402 }
3482 2403 });
3483 2404
3484 - // ====================================
3485 - // MAIN INITIALIZATION
3486 - // ====================================
2405 +
2406 +
2407 +
2408 +// ====================================
2409 +// MAIN INITIALIZATION
2410 +// ====================================
3487 2411
3488 - // Initialize all chatbot instances on the page
3489 - initializeAllInstances();
2412 +if ($('#floating-chatbot').hasClass('hidden')) {
2413 + $('#floating-chatbot-button').removeClass('hidden');
2414 +}
2415 +// Initialize when document is ready
2416 +setFullHeight();
2417 +initializeChatVisibility();
2418 +loadChatHistory();
2419 +trackOriginatingPage();
3490 2420
3491 - // Legacy initialization for single bot compatibility
3492 - $('.floating-chatbot.hidden').each(function() {
3493 - var botId = getBotIdFromElement(this);
3494 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3495 - });
2421 +// Make functions globally available for add-ons
2422 +window.hasQuickQuestions = hasQuickQuestions;
2423 +window.collapseQuickQuestions = collapseQuickQuestions;
2424 +window.appendMessage = appendMessage;
2425 +window.appendThinkingMessage = appendThinkingMessage;
2426 +window.scrollToBottom = scrollToBottom;
2427 +window.scrollElementToTop = scrollElementToTop;
2428 +window.replaceLastMessage = replaceLastMessage;
2429 +window.callMxChat = callMxChat;
2430 +window.callMxChatStream = callMxChatStream;
2431 +window.shouldUseStreaming = shouldUseStreaming;
2432 +window.getChatSession = getChatSession;
2433 +window.getPageContext = getPageContext;
2434 +window.updateStreamingMessage = updateStreamingMessage;
3496 2435
3497 - // Initialize when document is ready
3498 - setFullHeight();
3499 -
3500 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3501 - // until the user's first interaction via MxChatInstances.ensureSession()
3502 -
3503 - // Initialize chat visibility for all instances
3504 - $('.mxchat-chatbot-wrapper').each(function() {
3505 - var botId = $(this).data('bot-id') || 'default';
3506 - initializeChatVisibility(botId);
3507 - });
3508 -
3509 - // Make functions globally available for add-ons
3510 - window.hasQuickQuestions = hasQuickQuestions;
3511 - window.collapseQuickQuestions = collapseQuickQuestions;
3512 - window.appendMessage = appendMessage;
3513 - window.appendThinkingMessage = appendThinkingMessage;
3514 - window.scrollToBottom = scrollToBottom;
3515 - window.scrollElementToTop = scrollElementToTop;
3516 - window.replaceLastMessage = replaceLastMessage;
3517 - window.callMxChat = callMxChat;
3518 - window.callMxChatStream = callMxChatStream;
3519 - window.shouldUseStreaming = shouldUseStreaming;
3520 - window.getChatSession = getChatSession;
3521 - window.getPageContext = getPageContext;
3522 - window.updateStreamingMessage = updateStreamingMessage;
3523 - window.MxChatInstances = MxChatInstances;
3524 - window.getElement = getElement;
3525 - window.getElementDOM = getElementDOM;
3526 - window.getBotIdFromElement = getBotIdFromElement;
3527 -
3528 2436 }); // End of jQuery ready
3529 2437
3530 2438
3531 2439 // ====================================
@@ -3553,5 +2461,10 @@
3553 2461 });
3554 2462 }
3555 2463 }
3556 2464 });
2465 +
2466 +
2467 +
2468 +
2469 +
3557 2470