PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.3.5
MxChat – AI Chatbot & Content Generation for WordPress v2.3.5
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1064 -2687 3.2.62.3.5 View file →
@@ -1,246 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads. The state machine below
5 - // queues callbacks so a chat-send that fires while the refresh AJAX is still
6 - // in flight waits for the fresh nonce instead of racing it with the stale
7 - // cached value (which would 403 as "Access denied" on the first message).
8 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
9 - var nonceRefreshCallbacks = [];
10 - function refreshNonceIfNeeded(callback) {
11 - if (typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
12 - if (callback) callback();
13 - return;
14 - }
15 - if (nonceRefreshState === 'done') {
16 - if (callback) callback();
17 - return;
18 - }
19 - if (callback) nonceRefreshCallbacks.push(callback);
20 - if (nonceRefreshState === 'pending') {
21 - return;
22 - }
23 - nonceRefreshState = 'pending';
24 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
25 - .done(function(res) {
26 - if (res && res.success && res.data && res.data.nonce) {
27 - mxchatChat.nonce = res.data.nonce;
28 - }
29 - })
30 - .always(function() {
31 - nonceRefreshState = 'done';
32 - var pending = nonceRefreshCallbacks;
33 - nonceRefreshCallbacks = [];
34 - pending.forEach(function(cb) { try { cb(); } catch (e) {} });
35 - });
36 - }
37 -
2 +
38 3 // ====================================
39 - // MULTI-INSTANCE MANAGEMENT SYSTEM
40 - // ====================================
41 -
42 - // Instance registry - tracks all chatbot instances on the page
43 - const MxChatInstances = {
44 - instances: {},
45 -
46 - // Initialize an instance for a bot
47 - init: function(botId) {
48 - if (!this.instances[botId]) {
49 - // When persistence is OFF, track when this session started
50 - // so the AI only sees messages from this page load
51 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
52 -
53 - this.instances[botId] = {
54 - botId: botId,
55 - sessionId: null,
56 - lastSeenMessageId: '',
57 - notificationCheckInterval: null,
58 - pollingInterval: null,
59 - processedMessageIds: new Set(),
60 - activePdfFile: null,
61 - activeWordFile: null,
62 - chatHistoryLoaded: false,
63 - isStreaming: false,
64 - // Fresh context timestamp - only used when persistence is OFF
65 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
66 - };
67 - }
68 - return this.instances[botId];
69 - },
70 -
71 - // Get instance by botId
72 - get: function(botId) {
73 - return this.instances[botId] || this.init(botId);
74 - },
75 -
76 - // Get all active bot IDs
77 - getAllBotIds: function() {
78 - return Object.keys(this.instances);
79 - },
80 -
81 - // Session management per bot
82 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
83 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
84 - getChatSession: function(botId) {
85 - var cookieName = 'mxchat_session_id_' + botId;
86 - var storageKey = 'mxchat_session_id_' + botId;
87 - var sessionId = getCookie(cookieName);
88 -
89 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
90 - if (!sessionId) {
91 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
92 - }
93 -
94 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
95 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
96 - // storage). Without this, ensureSession() can generate and store an ID that
97 - // getChatSession() then can't read back, causing null session_ids on send.
98 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
99 - sessionId = this.instances[botId].sessionId;
100 - }
101 -
102 - // Guard against stored sentinel values that indicate earlier broken writes.
103 - if (sessionId === 'null' || sessionId === 'undefined') {
104 - sessionId = null;
105 - }
106 -
107 - // Re-sync cookie from localStorage if cookie was lost
108 - if (sessionId && !getCookie(cookieName)) {
109 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
110 - }
111 -
112 - return sessionId || null;
113 - },
114 -
115 - // Lazy session initializer — called on first user interaction
116 - ensureSession: function(botId) {
117 - botId = botId || 'default';
118 - var instance = this.instances[botId] || this.init(botId);
119 -
120 - if (instance.sessionId) {
121 - return instance.sessionId;
122 - }
123 -
124 - // Check for existing session from cookie or localStorage
125 - var existingSession = this.getChatSession(botId);
126 -
127 - if (existingSession) {
128 - instance.sessionId = existingSession;
129 - } else {
130 - // Brand new session
131 - var newId = generateSessionId();
132 - this.setChatSession(botId, newId);
133 - instance.sessionId = newId;
134 - }
135 -
136 - // Now that we have a session, do the deferred work
137 - refreshNonceIfNeeded();
138 - trackOriginatingPage();
139 -
140 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
141 - // so we do NOT call it here to avoid a race condition.
142 -
143 - return instance.sessionId;
144 - },
145 -
146 - setChatSession: function(botId, sessionId) {
147 - var cookieName = 'mxchat_session_id_' + botId;
148 - var storageKey = 'mxchat_session_id_' + botId;
149 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
150 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
151 - if (this.instances[botId]) {
152 - this.instances[botId].sessionId = sessionId;
153 - }
154 - },
155 -
156 - resetChatSession: function(botId) {
157 - // Clear old session from localStorage before setting new one
158 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
159 - var newSessionId = generateSessionId();
160 - this.setChatSession(botId, newSessionId);
161 - var $chatBox = getElement(botId, 'chat-box');
162 - if ($chatBox.length) {
163 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
164 - }
165 - if (this.instances[botId]) {
166 - this.instances[botId].chatHistoryLoaded = false;
167 - this.instances[botId].processedMessageIds = new Set();
168 - }
169 - },
170 -
171 - // Silent reset — new session ID without clearing the chat UI
172 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
173 - silentResetSession: function(botId) {
174 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
175 - var newSessionId = generateSessionId();
176 - this.setChatSession(botId, newSessionId);
177 - if (this.instances[botId]) {
178 - this.instances[botId].sessionId = newSessionId;
179 - }
180 - return newSessionId;
181 - }
182 - };
183 -
184 - // ====================================
185 - // ELEMENT SELECTOR HELPERS
186 - // ====================================
187 -
188 - // Check if a specific bot has an AI theme assigned (skip inline colors)
189 - function shouldSkipInlineColors(botId) {
190 - // If global AI theme is active, skip inline colors for all bots
191 - if (mxchatChat.skip_inline_colors) {
192 - return true;
193 - }
194 - // Check if this specific bot has a theme assignment
195 - var botAssignments = mxchatChat.bot_theme_assignments || {};
196 - return botAssignments.hasOwnProperty(botId);
197 - }
198 -
199 - // Get element by ID with bot suffix - returns jQuery object
200 - function getElement(botId, elementName) {
201 - return $('#' + elementName + '-' + botId);
202 - }
203 -
204 - // Get element by ID with bot suffix - returns DOM element
205 - function getElementDOM(botId, elementName) {
206 - return document.getElementById(elementName + '-' + botId);
207 - }
208 -
209 - // Get bot ID from any element within a chatbot instance
210 - function getBotIdFromElement(element) {
211 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
212 - if ($wrapper.length) {
213 - return $wrapper.data('bot-id') || 'default';
214 - }
215 - // Fallback: try to find from floating container
216 - var $floating = $(element).closest('.floating-chatbot');
217 - if ($floating.length) {
218 - var id = $floating.attr('id') || '';
219 - var match = id.match(/floating-chatbot-(.+)/);
220 - if (match) return match[1];
221 - }
222 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
223 - var elementId = $(element).attr('id') || '';
224 - if (elementId) {
225 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
226 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
227 - if (idMatch) return idMatch[1];
228 - }
229 - return 'default';
230 - }
231 -
232 - // Get wrapper element for a bot
233 - function getWrapper(botId) {
234 - return getElement(botId, 'mxchat-chatbot-wrapper');
235 - }
236 -
237 - // ====================================
238 4 // GLOBAL VARIABLES & CONFIGURATION
239 5 // ====================================
240 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
241 -
242 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
243 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
244 10 var userMessageFontColor = mxchatChat.user_message_font_color;
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -245,64 +11,53 @@
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
247 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
248 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
249 25
250 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
251 26
252 27 // ====================================
253 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
254 29 // ====================================
255 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
256 50 function getCookie(name) {
257 51 let value = "; " + document.cookie;
258 52 let parts = value.split("; " + name + "=");
259 53 if (parts.length == 2) return parts.pop().split(";").shift();
260 54 }
261 -
55 +
262 56 function generateSessionId() {
263 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
264 58 }
265 59
266 - // Legacy function - now delegates to instance manager
267 - function getChatSession(botId) {
268 - botId = botId || 'default';
269 - return MxChatInstances.getChatSession(botId);
270 - }
271 -
272 - function setChatSession(sessionId, botId) {
273 - botId = botId || 'default';
274 - MxChatInstances.setChatSession(botId, sessionId);
275 - }
276 -
277 - function resetChatSession(botId) {
278 - botId = botId || 'default';
279 - MxChatInstances.resetChatSession(botId);
280 - }
281 -
282 - // ====================================
283 - // INITIALIZE ALL CHATBOT INSTANCES
284 - // ====================================
285 -
286 - function initializeAllInstances() {
287 - // Find all chatbot wrappers on the page
288 - $('.mxchat-chatbot-wrapper').each(function() {
289 - var botId = $(this).data('bot-id') || 'default';
290 - MxChatInstances.init(botId);
291 - initializeBotInstance(botId);
292 - });
293 - }
294 -
295 - function initializeBotInstance(botId) {
296 - var instance = MxChatInstances.get(botId);
297 -
298 - // Initialize quick questions state for this bot
299 - checkQuickQuestionsState(botId);
300 -
301 - // Note: Event handlers use event delegation with class selectors,
302 - // so they work automatically for all instances without per-bot setup
303 - }
304 -
305 60 // ====================================
306 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
307 62 // ====================================
308 63
@@ -378,9 +133,9 @@
378 133 const elements = clone.querySelectorAll(selector);
379 134 elements.forEach(el => el.remove());
380 135 });
381 136
382 - // Extract MxChat context data attributes before getting text content
137 + // NEW: Extract MxChat context data attributes before getting text content
383 138 const contextData = [];
384 139 clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
385 140 const contextValue = el.dataset.mxchatContext;
386 141 if (contextValue && contextValue.trim()) {
@@ -414,9 +169,9 @@
414 169 content: pageContent
415 170 };
416 171 }
417 172
418 -// Track originating page when chat starts
173 +// NEW: Track originating page when chat starts
419 174 function trackOriginatingPage() {
420 175 const sessionId = getChatSession();
421 176 const pageUrl = window.location.href;
422 177 const pageTitle = document.title || 'Untitled Page';
@@ -447,123 +202,70 @@
447 202
448 203 // ====================================
449 204 // CORE CHAT FUNCTIONALITY
450 205 // ====================================
451 -
452 -// Helper functions to disable/enable chat input while waiting for response
453 -function disableChatInput(botId) {
454 - botId = botId || 'default';
455 - var chatInput = getElementDOM(botId, 'chat-input');
456 - var sendButton = getElementDOM(botId, 'send-button');
457 - if (chatInput) {
458 - chatInput.disabled = true;
459 - chatInput.style.opacity = '0.6';
460 - }
461 - if (sendButton) {
462 - sendButton.disabled = true;
463 - sendButton.style.opacity = '0.5';
464 - sendButton.style.pointerEvents = 'none';
465 - }
466 -}
467 -
468 -function enableChatInput(botId) {
469 - botId = botId || 'default';
470 - var chatInput = getElementDOM(botId, 'chat-input');
471 - var sendButton = getElementDOM(botId, 'send-button');
472 - if (chatInput) {
473 - chatInput.disabled = false;
474 - chatInput.style.opacity = '1';
475 - chatInput.focus();
476 - }
477 - if (sendButton) {
478 - sendButton.disabled = false;
479 - sendButton.style.opacity = '1';
480 - sendButton.style.pointerEvents = 'auto';
481 - }
482 -}
483 -
484 206 // Update your existing sendMessage function
485 -function sendMessage(botId) {
486 - botId = botId || 'default';
487 - MxChatInstances.ensureSession(botId);
488 - var $chatInput = getElement(botId, 'chat-input');
489 - var message = $chatInput.val();
490 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
491 210 // ADD PROMPT HOOK HERE
492 - if (typeof customMxChatFilter === 'function') {
493 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
494 213 }
495 -
214 +
496 215 if (message) {
497 - // Don't disable input in live agent mode - let users chat freely
498 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
499 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
500 - if (!isAgentMode) {
501 - disableChatInput(botId);
502 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
503 219
504 - appendMessage("user", message, '', [], false, botId);
505 - $chatInput.val('');
506 - $chatInput.css('height', 'auto');
507 -
508 - if (hasQuickQuestions(botId)) {
509 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
510 222 }
511 - appendThinkingMessage(botId);
512 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
513 225
514 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
515 227
516 228 // Check if streaming is enabled AND supported for this model
517 229 if (shouldUseStreaming(currentModel)) {
518 230 callMxChatStream(message, function(response) {
519 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
520 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
521 233 } else {
522 234 callMxChat(message, function(response) {
523 - replaceLastMessage("bot", response, '', [], botId);
524 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
525 237 }
526 238 }
527 239 }
528 240
529 241 // Update your existing sendMessageToChatbot function
530 -function sendMessageToChatbot(message, botId) {
531 - botId = botId || 'default';
532 - MxChatInstances.ensureSession(botId);
533 -
242 +function sendMessageToChatbot(message) {
534 243 // ADD PROMPT HOOK HERE
535 244 if (typeof customMxChatFilter === 'function') {
536 245 message = customMxChatFilter(message, "prompt");
537 246 }
247 +
248 + var sessionId = getChatSession();
538 249
539 - // Don't disable input in live agent mode - let users chat freely
540 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
541 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
542 - if (!isAgentMode) {
543 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
544 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
545 255
546 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
547 257
548 - if (hasQuickQuestions(botId)) {
549 - collapseQuickQuestions(botId);
550 - }
551 - appendThinkingMessage(botId);
552 - scrollToBottom(botId);
553 -
554 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
555 -
556 258 // Check if streaming is enabled AND supported for this model
557 259 if (shouldUseStreaming(currentModel)) {
558 260 callMxChatStream(message, function(response) {
559 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
560 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
561 263 } else {
562 264 callMxChat(message, function(response) {
563 - getElement(botId, 'chat-box').find('.temporary-message').remove();
564 - replaceLastMessage("bot", response, '', [], botId);
565 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
566 268 }
567 269 }
568 270
569 271 // Updated shouldUseStreaming function with debugging
@@ -578,93 +280,27 @@
578 280 // Only use streaming if both enabled and supported
579 281 return streamingEnabled && streamingSupported;
580 282 }
581 283
582 -// Helper function to handle chat mode updates
583 -function handleChatModeUpdates(response, responseText) {
584 - // Check for explicit chat mode in response (THIS IS THE KEY FIX)
585 - if (response.chat_mode) {
586 - updateChatModeIndicator(response.chat_mode);
587 - return; // Return early since we found explicit mode
588 - }
589 - // Check for fallback response chat mode
590 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
591 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
592 - return; // Return early since we found explicit mode
593 - }
594 -
595 - // Only do text-based detection if no explicit mode was provided
596 - // Check for specific AI chatbot response text
597 - if (responseText === 'You are now chatting with the AI chatbot.' ||
598 - responseText.includes('now chatting with the AI') ||
599 - responseText.includes('switched to AI mode') ||
600 - responseText.includes('AI chatbot is now')) {
601 - updateChatModeIndicator('ai');
602 - }
603 - // Check for agent transfer messages
604 - else if (responseText.includes('agent') &&
605 - (responseText.includes('transfer') || responseText.includes('connected'))) {
606 - updateChatModeIndicator('agent');
607 - }
608 -}
609 -
610 -// Function to get bot ID from any element or wrapper
611 -// If element is provided, finds the bot ID from its wrapper
612 -// If no element, returns 'default' (for backward compatibility)
613 -function getMxChatBotId(element) {
614 - if (element) {
615 - return getBotIdFromElement(element);
616 - }
617 - // Fallback: find first chatbot wrapper on page
618 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
619 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
620 -}
621 -
622 -function callMxChat(message, callback, botId) {
623 - botId = botId || getMxChatBotId();
624 -
625 - // Store the message in case we need to retry after session reset
626 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
627 -
284 +function callMxChat(message, callback) {
628 285 // Get page context if contextual awareness is enabled
629 286 const pageContext = getPageContext();
630 -
631 - // Get instance for session start timestamp (used when persistence is OFF)
632 - var instance = MxChatInstances.get(botId);
633 -
634 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
635 - // and returns the guaranteed-present session id from the in-memory instance even when
636 - // cookie/localStorage writes are silently blocked by the browser.
637 - var sessionId = MxChatInstances.ensureSession(botId);
638 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
639 - // Last-resort generation to ensure we never POST a null marker.
640 - sessionId = generateSessionId();
641 - MxChatInstances.setChatSession(botId, sessionId);
642 - }
643 -
644 - // Wait for the page-cache nonce refresh to complete before firing the
645 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
646 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
647 - // callback guarantees we read the fresh value. See plan-c5457f.
648 - refreshNonceIfNeeded(function() {
287 +
649 288 // Prepare AJAX data
650 289 const ajaxData = {
651 290 action: 'mxchat_handle_chat_request',
652 291 message: message,
653 - session_id: sessionId,
292 + session_id: getChatSession(),
654 293 nonce: mxchatChat.nonce,
655 - current_page_url: window.location.href,
656 - current_page_title: document.title,
657 - bot_id: botId,
658 - // Pass session start timestamp so AI context matches what user sees
659 - session_start_timestamp: instance.sessionStartTimestamp || 0
294 + current_page_url: window.location.href,
295 + current_page_title: document.title
660 296 };
661 -
297 +
662 298 // Add page context if available
663 299 if (pageContext) {
664 300 ajaxData.page_context = JSON.stringify(pageContext);
665 301 }
666 -
302 +
667 303 // CHECK FOR VISION FLAGS AND ADD THEM
668 304 if (window.mxchatVisionProcessed) {
669 305 ajaxData.vision_processed = true;
670 306 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -673,9 +309,9 @@
673 309 window.mxchatVisionProcessed = false;
674 310 window.mxchatOriginalMessage = null;
675 311 window.mxchatVisionImagesCount = 0;
676 312 }
677 -
313 +
678 314 $.ajax({
679 315 url: mxchatChat.ajax_url,
680 316 type: 'POST',
681 317 dataType: 'json',
@@ -680,98 +316,37 @@
680 316 type: 'POST',
681 317 dataType: 'json',
682 318 data: ajaxData,
683 319 success: function(response) {
684 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
685 - if (response.chat_mode) {
686 - updateChatModeIndicator(response.chat_mode, botId);
687 - }
320 + // Log the full response for debugging
321 + //console.log("API Response:", response);
688 322
689 - // Also check in data property if response is wrapped
690 - if (response.data && response.data.chat_mode) {
691 - updateChatModeIndicator(response.data.chat_mode, botId);
692 - }
693 -
694 - // SECURITY FIX: Check for errors FIRST before checking for success
695 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
696 - if (response.success === false || (response.data && response.data.error_message)) {
697 - let errorMessage = "";
698 - let errorCode = "";
699 -
700 - // Check various possible error locations in the response
701 - if (response.data && response.data.error_message) {
702 - errorMessage = response.data.error_message;
703 - errorCode = response.data.error_code || "";
704 - } else if (response.error_message) {
705 - errorMessage = response.error_message;
706 - errorCode = response.error_code || "";
707 - } else if (response.message) {
708 - errorMessage = response.message;
709 - } else if (typeof response.data === 'string') {
710 - errorMessage = response.data;
711 - } else {
712 - // Fallback for any other unexpected response format
713 - errorMessage = "An error occurred. Please try again or contact support.";
714 - }
715 -
716 - // Handle session reset action (IP changed, session expired, etc.)
717 - // Silent reset — keep chat UI intact, just get a new session and retry
718 - if (response.data && response.data.action === 'reset_session') {
719 - MxChatInstances.silentResetSession(botId);
720 - // Re-send the original message with the new session (user message is already displayed)
721 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
722 - if (originalMessage) {
723 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
724 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
725 - if (shouldUseStreaming(currentModel)) {
726 - callMxChatStream(originalMessage, function(response) {
727 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
728 - }, botId);
729 - } else {
730 - callMxChat(originalMessage, function(response) {
731 - replaceLastMessage("bot", response, '', [], botId);
732 - }, botId);
733 - }
734 - }
735 - return;
736 - }
737 -
738 - // Format user-friendly error message
739 - let displayMessage = errorMessage;
740 -
741 - // Customize message for admin users
742 - if (mxchatChat.is_admin) {
743 - // For admin users, show more technical details including error code
744 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
745 - }
746 -
747 - replaceLastMessage("bot", displayMessage, '', [], botId);
748 - return; // Exit early for errors
749 - }
750 -
751 - // NOW check if this is a successful response by looking for text, html, or message fields
323 + // First check if this is a successful response by looking for text, html, or message fields
752 324 // This preserves compatibility with your server response format
753 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
325 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
754 326 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
755 327
756 328 // Handle successful response - this is your original success handling code
757 329
758 - // Handle other responses
759 - let responseText = response.text || '';
760 - let responseHtml = response.html || '';
761 - let responseMessage = response.message || '';
330 + // Existing chat mode check
331 + if (response.chat_mode) {
332 + updateChatModeIndicator(response.chat_mode);
333 + }
334 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
335 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
336 + }
762 337
763 338 // Add PDF filename handling
764 339 if (response.data && response.data.filename) {
765 - showActivePdf(response.data.filename, botId);
766 - var instance = MxChatInstances.get(botId);
767 - instance.activePdfFile = response.data.filename;
340 + showActivePdf(response.data.filename);
341 + activePdfFile = response.data.filename;
768 342 }
769 343
770 344 // Add redirect check here
771 345 if (response.redirect_url) {
346 + let responseText = response.text || '';
772 347 if (responseText) {
773 - replaceLastMessage("bot", responseText, '', [], botId);
348 + replaceLastMessage("bot", responseText);
774 349 }
775 350 setTimeout(() => {
776 351 window.location.href = response.redirect_url;
777 352 }, 1500);
@@ -779,17 +354,24 @@
779 354 }
780 355
781 356 // Check for live agent response
782 357 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
783 - removeThinkingDots(botId);
784 - updateChatModeIndicator('agent', botId);
785 - enableChatInput(botId);
358 + updateChatModeIndicator('agent');
786 359 return;
787 360 }
788 361
362 + // Handle other responses
363 + let responseText = response.text || '';
364 + let responseHtml = response.html || '';
365 + let responseMessage = response.message || '';
366 +
367 + if (responseText === 'You are now chatting with the AI chatbot.') {
368 + updateChatModeIndicator('ai');
369 + }
370 +
789 371 // Handle the message and show notification if chat is hidden
790 372 if (responseText || responseHtml || responseMessage) {
791 -
373 +
792 374 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
793 375 if (responseText && typeof customMxChatFilter === 'function') {
794 376 responseText = customMxChatFilter(responseText, "response");
795 377 }
@@ -795,53 +377,89 @@
795 377 }
796 378 if (responseMessage && typeof customMxChatFilter === 'function') {
797 379 responseMessage = customMxChatFilter(responseMessage, "response");
798 380 }
799 -
381 +
800 382 // Update the messages as before
801 383 if (responseText && responseHtml) {
802 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
384 + replaceLastMessage("bot", responseText, responseHtml);
803 385 } else if (responseText) {
804 - replaceLastMessage("bot", responseText, '', [], botId);
386 + replaceLastMessage("bot", responseText);
805 387 } else if (responseHtml) {
806 - replaceLastMessage("bot", "", responseHtml, [], botId);
388 + replaceLastMessage("bot", "", responseHtml);
807 389 } else if (responseMessage) {
808 - replaceLastMessage("bot", responseMessage, '', [], botId);
390 + replaceLastMessage("bot", responseMessage);
809 391 }
810 392
811 393 // Check if chat is hidden and show notification
812 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
813 - if ($floatingChatbot.hasClass('hidden')) {
814 - var $badge = getElement(botId, 'chat-notification-badge');
815 - if ($badge.length) {
816 - $badge.show();
394 + if ($('#floating-chatbot').hasClass('hidden')) {
395 + const badge = $('#chat-notification-badge');
396 + if (badge.length) {
397 + badge.show();
817 398 }
818 399 }
819 400 } else {
820 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
821 - if (response.vectorstore_error) {
822 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
823 - }
824 - replaceLastMessage("bot", emptyMsg, '', [], botId);
401 + ////console.error("Unexpected response format:", response);
402 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
825 403 }
826 404
827 405 if (response.message_id) {
828 - var instance = MxChatInstances.get(botId);
829 - instance.lastSeenMessageId = response.message_id;
406 + lastSeenMessageId = response.message_id;
830 407 }
831 408
832 409 return;
833 410 }
834 411
835 - // Fallback for truly unexpected response formats
836 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
412 + // If we got here, it's likely an error response
413 + // Now we can check for error conditions with our robust error handling
414 +
415 + let errorMessage = "";
416 + let errorCode = "";
417 +
418 + // Check various possible error locations in the response
419 + if (response.data && response.data.error_message) {
420 + errorMessage = response.data.error_message;
421 + errorCode = response.data.error_code || "";
422 + } else if (response.error_message) {
423 + errorMessage = response.error_message;
424 + errorCode = response.error_code || "";
425 + } else if (response.message) {
426 + errorMessage = response.message;
427 + } else if (typeof response.data === 'string') {
428 + errorMessage = response.data;
429 + } else if (!response.success) {
430 + // Explicit check for success: false without other error info
431 + errorMessage = "An error occurred. Please try again or contact support.";
432 + } else {
433 + // Fallback for any other unexpected response format
434 + errorMessage = "Unexpected response received. Please try again or contact support.";
435 + }
436 +
437 + // Log the error with code for debugging
438 + //console.log("Response data:", response.data);
439 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
440 +
441 + // Format user-friendly error message
442 + let displayMessage = errorMessage;
443 +
444 + // Customize message for admin users
445 + if (mxchatChat.is_admin) {
446 + // For admin users, show more technical details including error code
447 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
448 + }
449 +
450 + replaceLastMessage("bot", displayMessage);
837 451 },
838 452 error: function(xhr, status, error) {
453 + //console.error("AJAX Error:", status, error);
454 + //console.log("Response Text:", xhr.responseText);
455 +
839 456 let errorMessage = "An unexpected error occurred.";
840 457
841 458 // Try to parse the response if it's JSON
842 459 try {
843 460 const responseJson = JSON.parse(xhr.responseText);
461 + //console.log("Parsed error response:", responseJson);
844 462
845 463 if (responseJson.data && responseJson.data.error_message) {
846 464 errorMessage = responseJson.data.error_message;
847 465 } else if (responseJson.message) {
@@ -861,23 +479,20 @@
861 479 errorMessage = "Server error: The server encountered an issue. Please try again later.";
862 480 }
863 481 }
864 482
865 - replaceLastMessage("bot", errorMessage, '', [], botId);
483 + replaceLastMessage("bot", errorMessage);
866 484 }
867 485 });
868 - }); // refreshNonceIfNeeded
869 486 }
870 487
871 -function callMxChatStream(message, callback, botId) {
872 - botId = botId || getMxChatBotId();
873 -
874 - // Store the message in case we need to retry after session reset
875 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
876 -
877 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
488 +function callMxChatStream(message, callback) {
489 + //console.log("Using streaming for message:", message);
490 +
491 + const currentModel = mxchatChat.model || 'gpt-4o';
878 492 if (!isStreamingSupported(currentModel)) {
879 - callMxChat(message, callback, botId);
493 + //console.log("Streaming not supported, falling back to regular call");
494 + callMxChat(message, callback);
880 495 return;
881 496 }
882 497
883 498 // Get page context if contextual awareness is enabled
@@ -882,35 +497,16 @@
882 497
883 498 // Get page context if contextual awareness is enabled
884 499 const pageContext = getPageContext();
885 500
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
888 -
889 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
890 - // non-string value via String(), so passing `null` would POST the literal string "null"
891 - // and land in the transcripts table as a ghost session. ensureSession() always returns
892 - // a real string even when cookies/localStorage are blocked.
893 - var streamSessionId = MxChatInstances.ensureSession(botId);
894 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
895 - streamSessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, streamSessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh before constructing formData (which
900 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
901 - refreshNonceIfNeeded(function() {
902 501 const formData = new FormData();
903 502 formData.append('action', 'mxchat_stream_chat');
904 503 formData.append('message', message);
905 - formData.append('session_id', streamSessionId);
504 + formData.append('session_id', getChatSession());
906 505 formData.append('nonce', mxchatChat.nonce);
907 506 formData.append('current_page_url', window.location.href);
908 507 formData.append('current_page_title', document.title);
909 - formData.append('bot_id', botId);
910 - // Pass session start timestamp so AI context matches what user sees
911 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
912 -
508 +
913 509 // Add page context if available
914 510 if (pageContext) {
915 511 formData.append('page_context', JSON.stringify(pageContext));
916 512 }
@@ -927,9 +523,8 @@
927 523 }
928 524
929 525 let accumulatedContent = '';
930 526 let testingDataReceived = false;
931 - let streamingStarted = false;
932 527
933 528 fetch(mxchatChat.ajax_url, {
934 529 method: 'POST',
935 530 body: formData,
@@ -935,40 +530,67 @@
935 530 body: formData,
936 531 credentials: 'same-origin'
937 532 })
938 533 .then(response => {
939 - // Store the response for potential fallback handling
940 - const responseClone = response.clone();
941 -
534 + //console.log("Streaming response received:", response);
535 +
942 536 if (!response.ok) {
943 - // Try to get error details from response
944 - return responseClone.json().then(errorData => {
945 - throw { isServerError: true, data: errorData };
946 - }).catch(() => {
947 - throw new Error('Network response was not ok');
948 - });
537 + throw new Error('Network response was not ok');
949 538 }
950 539
951 - // Check if response is JSON instead of streaming
952 - const contentType = response.headers.get('content-type');
953 - if (contentType && contentType.includes('application/json')) {
954 - return responseClone.json().then(data => {
955 - // IMMEDIATE CHAT MODE UPDATE for JSON response
956 - if (data.chat_mode) {
957 - updateChatModeIndicator(data.chat_mode, botId);
958 - }
540 + // Check if response is JSON instead of streaming
541 + const contentType = response.headers.get('content-type');
542 + if (contentType && contentType.includes('application/json')) {
543 + //console.log("Received JSON response instead of stream, handling as regular response");
544 + return response.json().then(data => {
959 545
960 - // Check for testing panel
961 - if (window.mxchatTestPanelInstance && data.testing_data) {
962 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
963 - }
546 + // FIXED: Always check for testing panel, not just in testing mode
547 + if (window.mxchatTestPanelInstance && data.testing_data) {
548 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
549 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
550 + }
551 +
552 + // Handle as regular JSON response
553 + $('.bot-message.temporary-message').remove();
554 +
555 + // Handle different response formats (including intent responses)
556 + if (data.text || data.html || data.message) {
557 +
558 + // ADD RESPONSE HOOKS HERE - FOR STREAMING JSON RESPONSES
559 + if (data.text && typeof customMxChatFilter === 'function') {
560 + data.text = customMxChatFilter(data.text, "response");
561 + }
562 + if (data.message && typeof customMxChatFilter === 'function') {
563 + data.message = customMxChatFilter(data.message, "response");
564 + }
565 +
566 + if (data.text && data.html) {
567 + replaceLastMessage("bot", data.text, data.html);
568 + } else if (data.text) {
569 + replaceLastMessage("bot", data.text);
570 + } else if (data.html) {
571 + replaceLastMessage("bot", "", data.html);
572 + } else if (data.message) {
573 + replaceLastMessage("bot", data.message);
574 + }
575 + }
576 +
577 + // Handle other response properties
578 + if (data.chat_mode) {
579 + updateChatModeIndicator(data.chat_mode);
580 + }
581 +
582 + if (data.data && data.data.filename) {
583 + showActivePdf(data.data.filename);
584 + activePdfFile = data.data.filename;
585 + }
586 +
587 + if (callback) {
588 + callback(data.text || data.message || '');
589 + }
590 + });
591 + }
964 592
965 - // Handle the JSON response directly
966 - handleNonStreamResponse(data, callback, botId);
967 - return Promise.resolve(); // Prevent further processing
968 - });
969 - }
970 -
971 593 // Continue with streaming processing
972 594 const reader = response.body.getReader();
973 595 const decoder = new TextDecoder();
974 596 let buffer = '';
@@ -975,44 +597,9 @@
975 597
976 598 function processStream() {
977 599 reader.read().then(({ done, value }) => {
978 600 if (done) {
979 - // If streaming completed but no content was received, try to get response as fallback
980 - if (!streamingStarted || !accumulatedContent) {
981 - // Try to read the response as JSON
982 - responseClone.text().then(text => {
983 - try {
984 - const data = JSON.parse(text);
985 - if (data.text || data.message || data.html) {
986 - handleNonStreamResponse(data, callback, botId);
987 - } else {
988 - // No valid data, fall back to regular call
989 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
990 - callMxChat(message, callback, botId);
991 - }
992 - } catch (e) {
993 - // Could not parse, fall back to regular call
994 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
995 - callMxChat(message, callback, botId);
996 - }
997 - }).catch(() => {
998 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
999 - callMxChat(message, callback, botId);
1000 - });
1001 - return;
1002 - }
1003 -
1004 - // Re-enable chat input when stream ends with content
1005 - enableChatInput(botId);
1006 -
1007 - // Scroll the user's last message to the top now that the
1008 - // bot's full reply has rendered (gives max reading room).
1009 - var $chatBoxDone = getElement(botId, 'chat-box');
1010 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1011 - if ($lastUserMsgDone.length) {
1012 - scrollElementToTop($lastUserMsgDone, botId);
1013 - }
1014 -
601 + //console.log("Streaming completed, final content:", accumulatedContent);
1015 602 if (callback) {
1016 603 callback(accumulatedContent);
1017 604 }
1018 605 return;
@@ -1026,25 +613,9 @@
1026 613 if (line.startsWith('data: ')) {
1027 614 const data = line.substring(6);
1028 615
1029 616 if (data === '[DONE]') {
1030 - if (!accumulatedContent) {
1031 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1032 - callMxChat(message, callback, botId);
1033 - return;
1034 - }
1035 -
1036 - // Re-enable chat input after streaming completes
1037 - enableChatInput(botId);
1038 -
1039 - // Scroll the user's last message to the top now
1040 - // that the bot's full reply has rendered.
1041 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1042 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1043 - if ($lastUserMsgStreamDone.length) {
1044 - scrollElementToTop($lastUserMsgStreamDone, botId);
1045 - }
1046 -
617 + //console.log("Received [DONE] signal");
1047 618 if (callback) {
1048 619 callback(accumulatedContent);
1049 620 }
1050 621 return;
@@ -1051,16 +622,12 @@
1051 622 }
1052 623
1053 624 try {
1054 625 const json = JSON.parse(data);
1055 -
1056 - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1057 - if (json.chat_mode) {
1058 - updateChatModeIndicator(json.chat_mode, botId);
1059 - }
1060 -
1061 - // Handle testing data
626 +
627 + // FIXED: Always check for testing panel and handle testing data properly
1062 628 if (json.testing_data && !testingDataReceived) {
629 + //console.log('Testing data received in stream:', json.testing_data);
1063 630 if (window.mxchatTestPanelInstance) {
1064 631 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1065 632 testingDataReceived = true;
1066 633 }
@@ -1066,518 +633,90 @@
1066 633 }
1067 634 }
1068 635 // Handle content streaming
1069 636 else if (json.content) {
1070 - streamingStarted = true;
1071 637 accumulatedContent += json.content;
1072 - updateStreamingMessage(accumulatedContent, botId);
1073 - }
1074 - // Handle complete response in stream (fallback response)
1075 - else if (json.text || json.message || json.html) {
1076 - handleNonStreamResponse(json, callback, botId);
1077 - return;
1078 - }
638 + updateStreamingMessage(accumulatedContent);
639 + }
1079 640 // Handle errors
1080 641 else if (json.error) {
1081 -
1082 - // Get error message from various possible fields
1083 - let errorMessage = json.error_message || json.message || json.text ||
1084 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1085 -
1086 - // Re-enable chat input on error
1087 - enableChatInput(botId);
1088 -
1089 - // Display the error directly in the chat
1090 - replaceLastMessage("bot", errorMessage, '', [], botId);
1091 -
1092 - if (callback) {
1093 - callback(errorMessage);
1094 - }
642 + //console.error("Streaming error:", json.error);
643 + replaceLastMessage("bot", "Error: " + json.error);
1095 644 return;
1096 645 }
1097 646 } catch (e) {
1098 - // SSE data parsing error - silently continue
647 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1099 648 }
1100 649 }
1101 650 }
1102 651
1103 652 processStream();
1104 - }).catch(streamError => {
1105 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1106 - callMxChat(message, callback, botId);
1107 653 });
1108 654 }
1109 655
1110 656 processStream();
1111 657 })
1112 - .catch(error => {
1113 - // Check if we have server error data with chat mode
1114 - if (error && error.isServerError && error.data) {
1115 - // Check for chat mode in error data
1116 - if (error.data.chat_mode) {
1117 - updateChatModeIndicator(error.data.chat_mode, botId);
1118 - }
1119 -
1120 - handleNonStreamResponse(error.data, callback, botId);
1121 - } else {
1122 - // Only fall back to regular call if we don't have any response data
1123 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1124 - callMxChat(message, callback, botId);
1125 - }
1126 - });
1127 - }); // refreshNonceIfNeeded
658 + .catch(error => {
659 + //console.error('Streaming error:', error);
660 + callMxChat(message, callback);
661 + });
1128 662 }
1129 663
1130 -// Helper function to handle non-streaming responses
1131 -function handleNonStreamResponse(data, callback, botId) {
1132 - botId = botId || 'default';
1133 -
1134 - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1135 - if (data.chat_mode) {
1136 - updateChatModeIndicator(data.chat_mode, botId);
1137 - }
1138 -
1139 - // Also check in data property if response is wrapped
1140 - if (data.data && data.data.chat_mode) {
1141 - updateChatModeIndicator(data.data.chat_mode, botId);
1142 - }
1143 -
1144 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1145 - // This prevents a visual gap between thinking dots disappearing and content appearing
1146 -
1147 - // SECURITY FIX: Check for errors FIRST
1148 - if (data.success === false || (data.data && data.data.error_message)) {
1149 - let errorMessage = "";
1150 - let errorCode = "";
1151 -
1152 - // Check various possible error locations
1153 - if (data.data && data.data.error_message) {
1154 - errorMessage = data.data.error_message;
1155 - errorCode = data.data.error_code || "";
1156 - } else if (data.error_message) {
1157 - errorMessage = data.error_message;
1158 - errorCode = data.error_code || "";
1159 - } else if (data.message) {
1160 - errorMessage = data.message;
1161 - } else if (typeof data.data === 'string') {
1162 - errorMessage = data.data;
1163 - } else {
1164 - errorMessage = "An error occurred. Please try again or contact support.";
1165 - }
1166 -
1167 - // Handle session reset action (IP changed, session expired, etc.)
1168 - // Silent reset — keep chat UI intact, just get a new session and retry
1169 - if (data.data && data.data.action === 'reset_session') {
1170 - MxChatInstances.silentResetSession(botId);
1171 - // Re-send the original message with the new session (user message is already displayed)
1172 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1173 - if (originalMessage) {
1174 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1175 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1176 - if (shouldUseStreaming(currentModel)) {
1177 - callMxChatStream(originalMessage, callback, botId);
1178 - } else {
1179 - callMxChat(originalMessage, callback, botId);
1180 - }
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Format user-friendly error message
1186 - let displayMessage = errorMessage;
1187 - if (mxchatChat.is_admin) {
1188 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1189 - }
1190 -
1191 - replaceLastMessage("bot", displayMessage, '', [], botId);
1192 -
1193 - if (callback) {
1194 - callback('');
1195 - }
1196 - return; // Exit early for errors
1197 - }
1198 -
1199 - // Check for live agent response
1200 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1201 - removeThinkingDots(botId);
1202 - // Also remove any leftover bot-message that lost its temporary-message class
1203 - var $chatBox = getElement(botId, 'chat-box');
1204 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1205 - updateChatModeIndicator('agent', botId);
1206 - enableChatInput(botId);
1207 - if (callback) {
1208 - callback('');
1209 - }
1210 - return;
1211 - }
1212 -
1213 - // Handle different response formats
1214 - if (data.text || data.html || data.message) {
1215 -
1216 - // Apply response hooks
1217 - if (data.text && typeof customMxChatFilter === 'function') {
1218 - data.text = customMxChatFilter(data.text, "response");
1219 - }
1220 - if (data.message && typeof customMxChatFilter === 'function') {
1221 - data.message = customMxChatFilter(data.message, "response");
1222 - }
1223 -
1224 - // Display the response
1225 - if (data.text && data.html) {
1226 - replaceLastMessage("bot", data.text, data.html, [], botId);
1227 - } else if (data.text) {
1228 - replaceLastMessage("bot", data.text, '', [], botId);
1229 - } else if (data.html) {
1230 - replaceLastMessage("bot", "", data.html, [], botId);
1231 - } else if (data.message) {
1232 - replaceLastMessage("bot", data.message, '', [], botId);
1233 - }
1234 - }
1235 -
1236 - // Handle other response properties
1237 - if (data.data && data.data.filename) {
1238 - showActivePdf(data.data.filename, botId);
1239 - var instance = MxChatInstances.get(botId);
1240 - instance.activePdfFile = data.data.filename;
1241 - }
1242 -
1243 - if (data.redirect_url) {
1244 - setTimeout(() => {
1245 - window.location.href = data.redirect_url;
1246 - }, 1500);
1247 - }
1248 -
1249 - // Ensure chat input is re-enabled (safety net for edge cases)
1250 - enableChatInput(botId);
1251 -
1252 - if (callback) {
1253 - callback(data.text || data.message || '');
1254 - }
1255 -}
1256 -
1257 -// Enhanced updateChatModeIndicator function for immediate DOM updates
1258 -function updateChatModeIndicator(mode, botId) {
1259 - botId = botId || 'default';
1260 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
1261 - if (indicator) {
1262 - const oldText = indicator.textContent;
1263 -
1264 - if (mode === 'agent') {
1265 - indicator.textContent = 'Live Agent';
1266 - startPolling(botId);
1267 - } else {
1268 - // Everything else is AI mode
1269 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1270 - indicator.textContent = customAiText;
1271 - stopPolling(botId);
1272 - }
1273 -
1274 - // Force immediate DOM update and reflow
1275 - if (oldText !== indicator.textContent) {
1276 - // Force a reflow to ensure the change is visible immediately
1277 - indicator.style.display = 'none';
1278 - indicator.offsetHeight; // Trigger reflow
1279 - indicator.style.display = '';
1280 -
1281 - // Double-check after a brief moment to ensure the change stuck
1282 - setTimeout(() => {
1283 - if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1284 - indicator.textContent = 'Live Agent';
1285 - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1286 - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1287 - indicator.textContent = customAiText;
1288 - }
1289 - }, 50);
1290 - }
1291 - }
1292 -}
1293 -
1294 664 // Function to update message during streaming
1295 -function updateStreamingMessage(content, botId) {
1296 - botId = botId || 'default';
1297 -
665 +function updateStreamingMessage(content) {
1298 666 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1299 667 if (typeof customMxChatFilter === 'function') {
1300 668 content = customMxChatFilter(content, "response");
1301 669 }
670 +
671 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1302 672
1303 - const formattedContent = linkify(content);
673 + // Find the temporary message
674 + const tempMessage = $('.bot-message.temporary-message').last();
1304 675
1305 - // Find the temporary message in this bot's chat box
1306 - var $chatBox = getElement(botId, 'chat-box');
1307 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1308 -
1309 676 if (tempMessage.length) {
1310 677 // Update existing message
1311 678 tempMessage.html(formattedContent);
1312 679 } else {
1313 680 // Create new temporary message if it doesn't exist
1314 - appendMessage("bot", content, '', [], true, botId);
681 + appendMessage("bot", content, '', [], true);
1315 682 }
1316 683 }
1317 684
685 +// UPGRADE: Function to check if streaming is supported for the current model
1318 686 function isStreamingSupported(model) {
1319 687 if (!model) return false;
1320 688
689 + //console.log("Checking streaming support for model:", model); // Debug log
690 +
691 + // Get the model prefix
1321 692 const modelPrefix = model.split('-')[0].toLowerCase();
693 +
694 + //console.log("Model prefix:", modelPrefix); // Debug log
1322 695
1323 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1324 - const isSupported = modelPrefix === 'gpt' ||
1325 - modelPrefix === 'o1' ||
1326 - modelPrefix === 'claude' ||
1327 - modelPrefix === 'grok' ||
1328 - modelPrefix === 'deepseek' ||
1329 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
696 + // Support streaming for OpenAI, Claude, and Grok models
697 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok';
1330 698
699 + //console.log("Streaming supported:", isSupported); // Debug log
700 +
1331 701 return isSupported;
1332 702 }
1333 703
1334 -// Update the event handlers to use the correct function names (using event delegation)
1335 -// Use class-based selectors for multi-instance support
1336 -$(document).on('click', '.send-button', function() {
1337 - var botId = getBotIdFromElement(this);
1338 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1339 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1340 - disableChatInput(botId);
1341 - }
1342 - sendMessage(botId);
704 +// Update the event handlers to use the correct function names
705 +$('#send-button').off('click').on('click', function() {
706 + sendMessage(); // Use the updated sendMessage function
1343 707 });
1344 708
1345 -// Override enter key handler (using event delegation)
1346 -$(document).on('keypress', '.chat-input', function(e) {
709 +// Override enter key handler
710 +$('#chat-input').off('keypress').on('keypress', function(e) {
1347 711 if (e.which == 13 && !e.shiftKey) {
1348 712 e.preventDefault();
1349 - var botId = getBotIdFromElement(this);
1350 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1351 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1352 - disableChatInput(botId);
1353 - }
1354 - sendMessage(botId);
713 + sendMessage(); // Use the updated sendMessage function
1355 714 }
1356 715 });
1357 716
1358 -// Builds the list of overflow-menu items for a given bot.
1359 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1360 -function mxchatGetHeaderMenuItems(botId) {
1361 - var items = [];
1362 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1363 -
1364 - // The `print_button_*` keys still gate this item for back-compat with
1365 - // existing user options. The action is now a transcript download, not print.
1366 - if (settings.print_button_enabled === 'on') {
1367 - items.push({
1368 - id: 'download-transcript',
1369 - label: settings.print_button_label || 'Download Transcript',
1370 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1371 - action: function() {
1372 - mxchatDownloadTranscript(botId);
1373 - }
1374 - });
1375 - }
1376 -
1377 - return items;
1378 -}
1379 -
1380 -// Builds a clean markdown transcript of the current conversation and triggers
1381 -// a file download. Used by the "Download Transcript" menu item.
1382 -function mxchatDownloadTranscript(botId) {
1383 - var $chatBox = getElement(botId, 'chat-box');
1384 - if (!$chatBox || !$chatBox.length) return;
1385 -
1386 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1387 - var headerTitle = settings.print_header_title || 'Chat transcript';
1388 - var now = new Date();
1389 - var stamp = now.toLocaleString();
1390 -
1391 - var lines = [];
1392 - lines.push('# ' + headerTitle);
1393 - lines.push('');
1394 - lines.push('Exported: ' + stamp);
1395 - lines.push('');
1396 - lines.push('---');
1397 - lines.push('');
1398 -
1399 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1400 - var $msg = $(this);
1401 - // Skip thinking placeholders and any in-flight temporary messages.
1402 - if ($msg.find('.thinking-dots').length) return;
1403 - if ($msg.hasClass('temporary-message')) return;
1404 -
1405 - var sender;
1406 - if ($msg.hasClass('user-message')) sender = 'User';
1407 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1408 - else sender = 'AI Agent';
1409 -
1410 - // Strip interactive UI from the cloned message so we get the conversation text.
1411 - var $clone = $msg.clone();
1412 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1413 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1414 - if (!text) return;
1415 -
1416 - lines.push('**' + sender + '**');
1417 - lines.push('');
1418 - lines.push(text);
1419 - lines.push('');
1420 - });
1421 -
1422 - var content = lines.join('\n');
1423 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1424 - var fname = 'mxchat-transcript-' + iso + '.md';
1425 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1426 - var url = URL.createObjectURL(blob);
1427 - var a = document.createElement('a');
1428 - a.href = url;
1429 - a.download = fname;
1430 - a.style.display = 'none';
1431 - document.body.appendChild(a);
1432 - a.click();
1433 - setTimeout(function() {
1434 - if (a.parentNode) a.parentNode.removeChild(a);
1435 - URL.revokeObjectURL(url);
1436 - }, 100);
1437 -}
1438 -
1439 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1440 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1441 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1442 -function mxchatSyncMenuColors(botId, $wrap) {
1443 - if (!$wrap || !$wrap.length) return;
1444 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1445 - if (!$bot.length) return;
1446 - var cs = window.getComputedStyle($bot[0]);
1447 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1448 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1449 - }
1450 - // Bot text color usually lives on a child div, not .bot-message itself.
1451 - var $textChild = $bot.find('[style*="color"]').first();
1452 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1453 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1454 -}
1455 -
1456 -// One-time per-widget init: renders menu items, wires open/close,
1457 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1458 -function mxchatInitHeaderMenu(botId) {
1459 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1460 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1461 -
1462 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1463 - var $menu = $wrap.find('.mxchat-header-menu');
1464 - var items = mxchatGetHeaderMenuItems(botId);
1465 -
1466 - // Initial color sync — covers normal page load.
1467 - mxchatSyncMenuColors(botId, $wrap);
1468 -
1469 - if (!items.length) {
1470 - $trigger.hide();
1471 - $menu.hide();
1472 - $wrap.data('mxchatMenuReady', true);
1473 - return;
1474 - }
1475 -
1476 - // Build the menu items.
1477 - $menu.empty();
1478 - items.forEach(function(item, idx) {
1479 - var $btn = $('<button>', {
1480 - type: 'button',
1481 - 'class': 'mxchat-menu-item',
1482 - 'role': 'menuitem',
1483 - 'tabindex': '-1',
1484 - 'data-menu-id': item.id,
1485 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1486 - '<span class="mxchat-menu-item-label"></span>'
1487 - });
1488 - $btn.find('.mxchat-menu-item-label').text(item.label);
1489 - $btn.on('click', function(e) {
1490 - e.preventDefault();
1491 - e.stopPropagation();
1492 - closeMenu();
1493 - try { item.action(); } catch (err) { /* no-op */ }
1494 - });
1495 - $menu.append($btn);
1496 - });
1497 -
1498 - function openMenu() {
1499 - // Re-sync each open in case the active theme changed since init.
1500 - mxchatSyncMenuColors(botId, $wrap);
1501 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1502 - $trigger.attr('aria-expanded', 'true');
1503 - // Focus the first item for keyboard users
1504 - setTimeout(function() {
1505 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1506 - }, 0);
1507 - }
1508 - function closeMenu(returnFocus) {
1509 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1510 - $trigger.attr('aria-expanded', 'false');
1511 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1512 - if (returnFocus) $trigger.trigger('focus');
1513 - }
1514 -
1515 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1516 - // click-to-collapse handler does not fire.
1517 - $trigger.on('click', function(e) {
1518 - e.preventDefault();
1519 - e.stopPropagation();
1520 - if ($menu.hasClass('is-open')) closeMenu();
1521 - else openMenu();
1522 - });
1523 -
1524 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1525 - $menu.on('click', function(e) {
1526 - e.stopPropagation();
1527 - });
1528 -
1529 - // Outside click closes the menu.
1530 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1531 - if (!$menu.hasClass('is-open')) return;
1532 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1533 - closeMenu();
1534 - });
1535 -
1536 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1537 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1538 - var $items = $menu.find('.mxchat-menu-item');
1539 - var idx = $items.index(this);
1540 - if (e.key === 'Escape') {
1541 - e.preventDefault();
1542 - closeMenu(true);
1543 - } else if (e.key === 'ArrowDown') {
1544 - e.preventDefault();
1545 - var $next = $items.eq((idx + 1) % $items.length);
1546 - $items.attr('tabindex', '-1');
1547 - $next.attr('tabindex', '0').trigger('focus');
1548 - } else if (e.key === 'ArrowUp') {
1549 - e.preventDefault();
1550 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1551 - $items.attr('tabindex', '-1');
1552 - $prev.attr('tabindex', '0').trigger('focus');
1553 - } else if (e.key === 'Enter' || e.key === ' ') {
1554 - e.preventDefault();
1555 - $(this).trigger('click');
1556 - }
1557 - });
1558 - $trigger.on('keydown', function(e) {
1559 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1560 - e.preventDefault();
1561 - closeMenu(true);
1562 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1563 - e.preventDefault();
1564 - openMenu();
1565 - }
1566 - });
1567 -
1568 - $wrap.data('mxchatMenuReady', true);
1569 -}
1570 -
1571 -// Initialize header menus for every rendered widget on DOM ready.
1572 -$(function() {
1573 - $('.mxchat-header-menu-wrap').each(function() {
1574 - var botId = $(this).data('bot-id');
1575 - if (botId) mxchatInitHeaderMenu(botId);
1576 - });
1577 -});
1578 -
1579 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
717 +
718 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1580 719 try {
1581 720 // Determine styles based on sender type
1582 721 let messageClass, bgColor, fontColor;
1583 722
@@ -1598,29 +737,25 @@
1598 737 }
1599 738
1600 739 const messageDiv = $('<div>')
1601 740 .addClass(messageClass)
1602 - .attr('dir', 'auto');
1603 -
1604 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1605 - var skipColors = shouldSkipInlineColors(botId);
1606 - if (skipColors) {
1607 - messageDiv.css({
1608 - 'margin-bottom': '1em'
1609 - });
1610 - } else {
1611 - messageDiv.css({
741 + .attr('dir', 'auto')
742 + .css({
1612 743 'background': bgColor,
1613 744 'color': fontColor,
1614 745 'margin-bottom': '1em'
1615 746 });
747 +
748 + // Process the message content based on sender
749 + let fullMessage;
750 + if (sender === "user") {
751 + // For user messages, apply linkify after sanitization
752 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
753 + } else {
754 + // For bot/agent messages, preserve HTML
755 + fullMessage = messageText;
1616 756 }
1617 757
1618 - // Process the message content - always run linkify to convert markdown
1619 - // links and format text. linkify() handles existing HTML safely via
1620 - // negative lookaheads that skip URLs already inside <a> tags.
1621 - let fullMessage = linkify(messageText);
1622 -
1623 758 // Add images if provided
1624 759 if (images && images.length > 0) {
1625 760 fullMessage += '<div class="image-gallery" dir="auto">';
1626 761 images.forEach(img => {
@@ -1626,9 +761,9 @@
1626 761 images.forEach(img => {
1627 762 const safeTitle = sanitizeUserInput(img.title);
1628 763 const safeUrl = encodeURI(img.image_url);
1629 764 const safeThumbnail = encodeURI(img.thumbnail_url);
1630 -
765 +
1631 766 fullMessage += `
1632 767 <div style="margin-bottom: 10px;">
1633 768 <strong>${safeTitle}</strong><br>
1634 769 <a href="${safeUrl}" target="_blank">
@@ -1640,14 +775,9 @@
1640 775 }
1641 776
1642 777 // Append HTML content if provided
1643 778 if (messageHtml && sender !== "user") {
1644 - // Only add line breaks if there's actual text content before the HTML
1645 - if (fullMessage && fullMessage.trim()) {
1646 - fullMessage += '<br><br>' + messageHtml;
1647 - } else {
1648 - fullMessage = messageHtml;
1649 - }
779 + fullMessage += '<br><br>' + messageHtml;
1650 780 }
1651 781
1652 782 messageDiv.html(fullMessage);
1653 783
@@ -1654,66 +784,58 @@
1654 784 if (isTemporary) {
1655 785 messageDiv.addClass('temporary-message');
1656 786 }
1657 787
1658 - // Append to the correct chatbot instance's chat-box
1659 - var $chatBox = getElement(botId, 'chat-box');
1660 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
788 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1661 789 // FIXED: Use event delegation for link tracking
1662 790 if (sender === "bot" || sender === "agent") {
1663 - attachLinkTracking(messageDiv, messageText, botId);
791 + attachLinkTracking(messageDiv, messageText);
1664 792 }
1665 -
793 +
1666 794 if (sender === "bot") {
1667 - const lastUserMessage = $chatBox.find('.user-message').last();
795 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1668 796 if (lastUserMessage.length) {
1669 - scrollElementToTop(lastUserMessage, botId);
797 + scrollElementToTop(lastUserMessage);
1670 798 }
1671 799 }
1672 -
1673 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1674 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1675 - }
1676 800 });
1677 801
1678 802 if (messageText.id) {
1679 - var instance = MxChatInstances.get(botId);
1680 - instance.lastSeenMessageId = messageText.id;
1681 - hideNotification(botId);
803 + lastSeenMessageId = messageText.id;
804 + hideNotification();
1682 805 }
1683 806 } catch (error) {
1684 - // Error rendering message - silently continue
807 + console.error("Error rendering message:", error);
1685 808 }
1686 809 }
1687 810
1688 -// Helper function to attach link tracking with proper event handling
1689 -function attachLinkTracking(messageDiv, messageText, botId) {
1690 - botId = botId || 'default';
811 +// NEW: Helper function to attach link tracking with proper event handling
812 +function attachLinkTracking(messageDiv, messageText) {
1691 813 // Use a slight delay to ensure DOM is ready
1692 814 setTimeout(function() {
1693 815 const links = messageDiv.find('a[href]').not('[data-tracked]');
1694 -
816 +
1695 817 links.each(function() {
1696 818 const $link = $(this);
1697 819 const originalHref = $link.attr('href');
1698 -
820 +
1699 821 // Mark as tracked to avoid duplicate handlers
1700 822 $link.attr('data-tracked', 'true');
1701 -
823 +
1702 824 // Only track external URLs
1703 825 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1704 826 // Remove any existing click handlers first
1705 827 $link.off('click.tracking');
1706 -
828 +
1707 829 // Add new click handler with namespace
1708 830 $link.on('click.tracking', function(e) {
1709 831 e.preventDefault();
1710 832 e.stopPropagation();
1711 -
1712 - const messageContext = typeof messageText === 'string'
1713 - ? messageText.substring(0, 200)
833 +
834 + const messageContext = typeof messageText === 'string'
835 + ? messageText.substring(0, 200)
1714 836 : '';
1715 -
837 +
1716 838 // Track the click
1717 839 $.ajax({
1718 840 url: mxchatChat.ajax_url,
1719 841 type: 'POST',
@@ -1718,9 +840,9 @@
1718 840 url: mxchatChat.ajax_url,
1719 841 type: 'POST',
1720 842 data: {
1721 843 action: 'mxchat_track_url_click',
1722 - session_id: getChatSession(botId),
844 + session_id: getChatSession(),
1723 845 url: originalHref,
1724 846 message_context: messageContext,
1725 847 nonce: mxchatChat.nonce
1726 848 },
@@ -1732,9 +854,9 @@
1732 854 window.location.href = originalHref;
1733 855 }
1734 856 }
1735 857 });
1736 -
858 +
1737 859 return false; // Extra insurance to prevent default
1738 860 });
1739 861 }
1740 862 });
@@ -1740,12 +862,11 @@
1740 862 });
1741 863 }, 100); // Small delay to ensure DOM is ready
1742 864 }
1743 865
1744 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
866 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1745 867 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1746 - var $chatBox = getElement(botId, 'chat-box');
1747 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
868 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1748 869
1749 870 // Determine styles
1750 871 let bgColor, fontColor;
1751 872 if (sender === "user") {
@@ -1758,20 +879,11 @@
1758 879 bgColor = botMessageBgColor;
1759 880 fontColor = botMessageFontColor;
1760 881 }
1761 882
1762 - // Always run linkify to convert markdown links and format text.
1763 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1764 - // to avoid double-processing URLs that are already inside <a> tags).
1765 - var fullMessage = linkify(responseText);
1766 -
883 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
1767 884 if (responseHtml) {
1768 - // Only add line breaks if there's actual text content before the HTML
1769 - if (fullMessage && fullMessage.trim()) {
1770 - fullMessage += '<br><br>' + responseHtml;
1771 - } else {
1772 - fullMessage = responseHtml;
1773 - }
885 + fullMessage += '<br><br>' + responseHtml;
1774 886 }
1775 887
1776 888 if (images.length > 0) {
1777 889 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -1787,427 +899,158 @@
1787 899 fullMessage += '</div>';
1788 900 }
1789 901
1790 902 if (lastMessageDiv.length) {
1791 - // Replace content immediately to prevent visual gap between thinking dots and response
1792 - lastMessageDiv
1793 - .html(fullMessage)
1794 - .removeClass('bot-message user-message temporary-message')
1795 - .addClass(messageClass)
1796 - .attr('dir', 'auto');
1797 -
1798 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1799 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1800 - if (!skipColors) {
1801 - lastMessageDiv.css({
1802 - 'background-color': bgColor,
1803 - 'color': fontColor,
1804 - });
1805 - }
1806 -
1807 - // Handle link tracking and scroll
1808 - if (sender === "bot" || sender === "agent") {
1809 - attachLinkTracking(lastMessageDiv, responseText, botId);
1810 -
1811 - const lastUserMessage = $chatBox.find('.user-message').last();
1812 - if (lastUserMessage.length) {
1813 - scrollElementToTop(lastUserMessage, botId);
1814 - }
1815 - // Show notification if chat is hidden
1816 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1817 - if ($floatingChatbot.hasClass('hidden')) {
1818 - showNotification(botId);
1819 - }
1820 - }
1821 -
1822 - // Re-enable chat input after response is displayed
1823 - enableChatInput(botId);
1824 -
1825 - if (sender === "bot" || sender === "agent") {
1826 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1827 - }
903 + lastMessageDiv.fadeOut(200, function() {
904 + $(this)
905 + .html(fullMessage)
906 + .removeClass('bot-message user-message')
907 + .addClass(messageClass)
908 + .attr('dir', 'auto')
909 + .css({
910 + 'background-color': bgColor,
911 + 'color': fontColor,
912 + })
913 + .removeClass('temporary-message')
914 + .fadeIn(200, function() {
915 + // FIXED: Use the helper function for link tracking
916 + if (sender === "bot" || sender === "agent") {
917 + attachLinkTracking($(this), responseText);
918 + }
919 +
920 + if (sender === "bot" || sender === "agent") {
921 + const lastUserMessage = $('#chat-box').find('.user-message').last();
922 + if (lastUserMessage.length) {
923 + scrollElementToTop(lastUserMessage);
924 + }
925 + // Show notification if chat is hidden
926 + if ($('#floating-chatbot').hasClass('hidden')) {
927 + showNotification();
928 + }
929 + }
930 + });
931 + });
1828 932 } else {
1829 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1830 - // Re-enable chat input after response is displayed
1831 - enableChatInput(botId);
933 + appendMessage(sender, responseText, responseHtml, images);
1832 934 }
1833 935 }
1834 936
1835 937
1836 - function appendThinkingMessage(botId) {
1837 - botId = botId || 'default';
938 + function appendThinkingMessage() {
939 + // Remove any existing thinking dots first
940 + $('.thinking-dots').remove();
1838 941
1839 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1840 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1841 - if (indicator && indicator.textContent === 'Live Agent') {
1842 - return;
1843 - }
1844 -
1845 - var $chatBox = getElement(botId, 'chat-box');
1846 -
1847 - // Remove any existing thinking dots in this bot's chat first
1848 - $chatBox.find('.thinking-dots').remove();
1849 -
1850 - // Check if we should skip inline colors (AI theme is active)
1851 - var skipColors = shouldSkipInlineColors(botId);
1852 -
1853 942 // Retrieve the bot message font color and background color
1854 943 var botMessageFontColor = mxchatChat.bot_message_font_color;
1855 944 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1856 945
1857 - // Build thinking dots HTML - skip inline colors if AI theme is active
1858 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
946 +
1859 947 var thinkingHtml = '<div class="thinking-dots-container">' +
1860 948 '<div class="thinking-dots">' +
1861 - '<span class="dot"' + dotStyle + '></span>' +
1862 - '<span class="dot"' + dotStyle + '></span>' +
1863 - '<span class="dot"' + dotStyle + '></span>' +
949 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
950 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
951 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1864 952 '</div>' +
1865 953 '</div>';
1866 954
1867 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1868 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1869 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1870 - scrollToBottom(botId);
955 + // Append the thinking dots to the chat container (or within the temporary message div)
956 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
957 + scrollToBottom();
1871 958 }
959 +
960 + function removeThinkingDots() {
961 + $('.thinking-dots').closest('.temporary-message').remove();
962 + }
1872 963
1873 - function removeThinkingDots(botId) {
1874 - botId = botId || 'default';
1875 - var $chatBox = getElement(botId, 'chat-box');
1876 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1877 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1878 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1879 - }
1880 964
1881 965 // ====================================
1882 966 // TEXT FORMATTING & PROCESSING
1883 967 // ====================================
1884 968
969 +
1885 970 function linkify(inputText) {
1886 - if (!inputText) {
1887 - return '';
1888 - }
971 + if (!inputText) return '';
972 +
973 + // Process markdown headers
974 + let processedText = formatMarkdownHeaders(inputText);
975 +
976 + // Process markdown links
977 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
978 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
979 + const safeUrl = encodeURI(url);
980 + const safeText = sanitizeUserInput(text);
981 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
982 + });
1889 983
1890 - // Helper function to check if URL is already encoded
1891 - function isUrlEncoded(url) {
1892 - // Check for % followed by exactly 2 hex digits
1893 - return /%[0-9a-fA-F]{2}/.test(url);
1894 - }
984 + // Process phone numbers (tel:)
985 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
986 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
987 + const safePhone = encodeURI(phone);
988 + const safeText = sanitizeUserInput(text);
989 + return `<a href="${safePhone}">${safeText}</a>`;
990 + });
1895 991
1896 - // Helper function to safely encode URLs only if needed
1897 - function safeEncodeUrl(url) {
1898 - // If URL already contains encoded characters, return as-is
1899 - if (isUrlEncoded(url)) {
1900 - return url;
1901 - }
1902 - // Otherwise, encode it
1903 - return encodeURI(url);
1904 - }
1905 -
1906 - // Process markdown headers FIRST
1907 - let processedText = formatMarkdownHeaders(inputText);
1908 -
1909 - // Process text styling (bold, italic, strikethrough)
1910 - processedText = formatTextStyling(processedText);
1911 -
1912 - // Process code blocks BEFORE processing links
1913 - processedText = formatCodeBlocks(processedText);
1914 -
1915 - // Process markdown tables BEFORE converting newlines to paragraphs
1916 - processedText = formatMarkdownTables(processedText);
1917 -
1918 - // NOW convert to paragraphs
1919 - processedText = convertNewlinesToBreaks(processedText);
1920 -
1921 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1922 - // This prevents them from being processed as markdown links
1923 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1924 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1925 - // Clean the URL of any trailing punctuation
1926 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1927 - const safeUrl = safeEncodeUrl(cleanUrl);
1928 - // Return as a proper link without the brackets
1929 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1930 - });
1931 -
1932 - // Process markdown links: [text](url) and [](url)
1933 - // Uses balanced parenthesis matching to handle URLs containing parens
1934 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1935 - processedText = (function(input) {
1936 - var result = '';
1937 - var i = 0;
1938 - while (i < input.length) {
1939 - // Look for [ at current position
1940 - if (input[i] === '[') {
1941 - // Find closing ]
1942 - var closeBracket = input.indexOf(']', i + 1);
1943 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1944 - result += input[i];
1945 - i++;
1946 - continue;
1947 - }
1948 - var linkText = input.substring(i + 1, closeBracket);
1949 - // Check if URL starts with http
1950 - var urlStart = closeBracket + 2;
1951 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1952 - result += input[i];
1953 - i++;
1954 - continue;
1955 - }
1956 - // Find balanced closing paren
1957 - var depth = 1;
1958 - var j = urlStart;
1959 - while (j < input.length && depth > 0) {
1960 - if (input[j] === '(') depth++;
1961 - else if (input[j] === ')') depth--;
1962 - if (depth > 0) j++;
1963 - }
1964 - if (depth !== 0) {
1965 - result += input[i];
1966 - i++;
1967 - continue;
1968 - }
1969 - var url = input.substring(urlStart, j);
1970 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1971 - var encodedUrl = safeEncodeUrl(cleanUrl);
1972 - if (!linkText || !linkText.trim()) {
1973 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1974 - } else {
1975 - var safeText = sanitizeUserInput(linkText);
1976 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1977 - }
1978 - i = j + 1; // Skip past the closing )
1979 - } else {
1980 - result += input[i];
1981 - i++;
1982 - }
1983 - }
1984 - return result;
1985 - })(processedText);
1986 -
1987 - // Process phone numbers: [text](tel:number)
1988 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1989 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1990 - const safePhone = safeEncodeUrl(phone);
1991 - const safeText = sanitizeUserInput(text);
1992 - return `<a href="${safePhone}">${safeText}</a>`;
1993 - });
1994 -
1995 - // Process mailto links: [text](mailto:email)
1996 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1997 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1998 - const safeMailto = safeEncodeUrl(mailto);
1999 - const safeText = sanitizeUserInput(text);
2000 - return `<a href="${safeMailto}">${safeText}</a>`;
2001 - });
2002 -
2003 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2004 - // Updated pattern to be more careful about what it matches
2005 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
2006 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2007 - // Extra check: make sure this isn't already linked
2008 - if (match.includes('href=') || match.includes('</a>')) {
2009 - return match;
2010 - }
992 + // Process standalone URLs
993 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
994 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
995 + const safeUrl = encodeURI(url);
996 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
997 + });
2011 998
2012 - // Clean trailing punctuation
2013 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2014 - const safeUrl = safeEncodeUrl(cleanUrl);
2015 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2016 - });
2017 -
2018 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2019 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
2020 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2021 - // Extra check: make sure this isn't already linked
2022 - if (match.includes('href=') || match.includes('</a>')) {
2023 - return match;
2024 - }
999 + // Process www. URLs
1000 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
1001 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1002 + const safeUrl = encodeURI(`http://${url}`);
1003 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
1004 + });
2025 1005
2026 - // Clean trailing punctuation
2027 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2028 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2029 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2030 - });
1006 + // Add this after your phone pattern
1007 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1008 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1009 + const safeMailto = encodeURI(mailto);
1010 + const safeText = sanitizeUserInput(text);
1011 + return `<a href="${safeMailto}">${safeText}</a>`;
1012 + });
2031 1013
2032 - return processedText;
2033 -}
1014 + return processedText;
1015 + }
2034 1016
2035 1017 function formatMarkdownHeaders(text) {
2036 1018 // Handle h1 to h6 headers
2037 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1019 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
2038 1020 const level = hashes.length;
2039 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1021 + return `<h${level} class="chat-heading">${content}</h${level}>`;
2040 1022 });
2041 1023 }
2042 1024
2043 -function formatTextStyling(text) {
2044 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2045 - const protectedSegments = [];
2046 - let protectedText = text;
2047 -
2048 - // Step 1a: Protect HTML href="..." attributes
2049 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2050 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2051 - protectedSegments.push(match);
2052 - return placeholder;
2053 - });
2054 -
2055 - // Step 1b: Protect Markdown links [text](url)
2056 - // This is crucial - we need to protect the URLs in markdown format
2057 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2058 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2059 - protectedSegments.push(match);
2060 - return placeholder;
2061 - });
2062 -
2063 - // Step 1c: Also protect bare URLs that might exist
2064 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2065 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2066 - protectedSegments.push(match);
2067 - return placeholder;
2068 - });
2069 -
2070 - // Step 2: Now apply text styling to the protected text
2071 - // Handle bold text (**text**)
2072 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2073 -
2074 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2075 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2076 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2077 -
2078 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2079 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2080 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2081 -
2082 - // Handle strikethrough (~~text~~)
2083 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2084 -
2085 - // Step 3: Restore all protected segments
2086 - protectedSegments.forEach((original, index) => {
2087 - const placeholder = `__PROTECTED_${index}__`;
2088 - protectedText = protectedText.replace(placeholder, original);
2089 - });
2090 -
2091 - return protectedText;
2092 -}
2093 1025 function formatBoldText(text) {
2094 - // This function is kept for compatibility but now uses formatTextStyling
2095 - return formatTextStyling(text);
1026 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2096 1027 }
2097 1028
2098 -function convertNewlinesToBreaks(text) {
2099 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
2100 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1029 + function convertNewlinesToBreaks(text) {
1030 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1031 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1032 +
1033 + // Wrap each paragraph in <p> tags
1034 + return paragraphs
1035 + .map(para => `<p>${para.trim()}</p>`)
1036 + .join('');
1037 + }
2101 1038
2102 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
2103 - return paragraphs
2104 - .map(para => para.trim())
2105 - .filter(para => para.length > 0) // Remove empty paragraphs
2106 - .map(para => `<p>${para}</p>`)
2107 - .join('');
2108 -}
2109 1039 function formatCodeBlocks(text) {
2110 - // Handle fenced code blocks with language specification (```language)
2111 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
2112 - const lang = language || 'text';
2113 - const escapedCode = escapeHtml(code.trim());
2114 - return `<div class="mxchat-code-block-container">
2115 - <div class="mxchat-code-header">
2116 - <span class="mxchat-code-language">${lang}</span>
2117 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2118 - </div>
2119 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
2120 - </div>`;
1040 + // First handle raw PHP tags
1041 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1042 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
2121 1043 });
2122 -
2123 - // Handle inline code with single backticks
2124 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
2125 -
2126 - // Handle raw PHP tags (legacy support)
2127 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
2128 - const escapedCode = escapeHtml(match);
2129 - return `<div class="mxchat-code-block-container">
2130 - <div class="mxchat-code-header">
2131 - <span class="mxchat-code-language">php</span>
2132 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
2133 - </div>
2134 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
2135 - </div>`;
1044 +
1045 + // Then handle code blocks with backticks
1046 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
1047 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
2136 1048 });
2137 -
1049 +
2138 1050 return text;
2139 1051 }
2140 -
2141 - function formatMarkdownTables(text) {
2142 - var lines = text.split('\n');
2143 - var result = [];
2144 - var i = 0;
2145 -
2146 - while (i < lines.length) {
2147 - // Check for a table: current line has pipes AND next line is a separator row
2148 - if (i + 1 < lines.length &&
2149 - lines[i].indexOf('|') !== -1 &&
2150 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2151 -
2152 - var tableLines = [];
2153 - var headerLine = lines[i];
2154 - var separatorLine = lines[i + 1];
2155 - tableLines.push(headerLine);
2156 - tableLines.push(separatorLine);
2157 -
2158 - // Collect remaining table rows
2159 - var j = i + 2;
2160 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2161 - tableLines.push(lines[j]);
2162 - j++;
2163 - }
2164 -
2165 - // Parse alignment from separator row
2166 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2167 - var alignments = sepCells.map(function(cell) {
2168 - var trimmed = cell.trim();
2169 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2170 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2171 - return 'left';
2172 - });
2173 -
2174 - // Build HTML table
2175 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2176 -
2177 - // Header row
2178 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2179 - html += '<thead><tr>';
2180 - headerCells.forEach(function(cell, idx) {
2181 - var align = alignments[idx] || 'left';
2182 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2183 - });
2184 - html += '</tr></thead>';
2185 -
2186 - // Body rows
2187 - html += '<tbody>';
2188 - for (var r = 2; r < tableLines.length; r++) {
2189 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2190 - html += '<tr>';
2191 - rowCells.forEach(function(cell, idx) {
2192 - var align = alignments[idx] || 'left';
2193 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2194 - });
2195 - html += '</tr>';
2196 - }
2197 - html += '</tbody></table></div>';
2198 -
2199 - result.push(html);
2200 - i = j;
2201 - } else {
2202 - result.push(lines[i]);
2203 - i++;
2204 - }
2205 - }
2206 -
2207 - return result.join('\n');
2208 - }
2209 -
1052 +
2210 1053 function sanitizeUserInput(text) {
2211 1054 const div = document.createElement('div');
2212 1055 div.textContent = text;
2213 1056 return div.innerHTML;
@@ -2212,12 +1055,12 @@
2212 1055 div.textContent = text;
2213 1056 return div.innerHTML;
2214 1057 }
2215 1058
1059 +
2216 1060 function escapeHtml(unsafe) {
2217 - // Skip escaping if it's already escaped or contains HTML code block markup
2218 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
2219 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1061 + // First check if it's already a code block
1062 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
2220 1063 return unsafe;
2221 1064 }
2222 1065
2223 1066 return unsafe
@@ -2233,25 +1076,15 @@
2233 1076 textArea.innerHTML = text;
2234 1077 return textArea.value;
2235 1078 }
2236 1079
1080 +
2237 1081 // ====================================
2238 1082 // UI & SCROLLING CONTROLS
2239 1083 // ====================================
2240 1084
2241 - function scrollToBottom(botIdOrInstant, instant) {
2242 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2243 - var botId = 'default';
2244 - if (typeof botIdOrInstant === 'string') {
2245 - botId = botIdOrInstant;
2246 - instant = instant || false;
2247 - } else if (typeof botIdOrInstant === 'boolean') {
2248 - instant = botIdOrInstant;
2249 - } else {
2250 - instant = false;
2251 - }
2252 -
2253 - var chatBox = getElement(botId, 'chat-box');
1085 + function scrollToBottom(instant = false) {
1086 + var chatBox = $('#chat-box');
2254 1087 if (instant) {
2255 1088 // Instantly set the scroll position to the bottom
2256 1089 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2257 1090 } else {
@@ -2260,15 +1093,15 @@
2260 1093 const scrollHeight = chatBox.prop("scrollHeight");
2261 1094 const initialScroll = chatBox.scrollTop();
2262 1095 const distance = scrollHeight - initialScroll;
2263 1096 const duration = 500; // Duration in ms
2264 -
1097 +
2265 1098 function smoothScroll(timestamp) {
2266 1099 if (!start) start = timestamp;
2267 1100 const progress = timestamp - start;
2268 1101 const currentScroll = initialScroll + (distance * (progress / duration));
2269 1102 chatBox.scrollTop(currentScroll);
2270 -
1103 +
2271 1104 if (progress < duration) {
2272 1105 requestAnimationFrame(smoothScroll);
2273 1106 } else {
2274 1107 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2273,37 +1106,33 @@
2273 1106 } else {
2274 1107 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2275 1108 }
2276 1109 }
2277 -
1110 +
2278 1111 requestAnimationFrame(smoothScroll);
2279 1112 }
2280 1113 }
2281 -
2282 - function scrollElementToTop(element, botId, topOffset) {
2283 - botId = botId || 'default';
2284 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2285 - var chatBox = getElement(botId, 'chat-box');
1114 +
1115 + function scrollElementToTop(element) {
1116 + var chatBox = $('#chat-box');
2286 1117 var elementTop = element.position().top + chatBox.scrollTop();
2287 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1118 + chatBox.animate({ scrollTop: elementTop }, 500);
2288 1119 }
2289 -
2290 - function showChatWidget(botId) {
2291 - botId = botId || 'default';
2292 - var $button = getElement(botId, 'floating-chatbot-button');
1120 +
1121 + function showChatWidget() {
2293 1122 // First ensure display is set
2294 - $button.css('display', 'flex');
1123 + $('#floating-chatbot-button').css('display', 'flex');
2295 1124 // Then handle the fade
2296 - $button.fadeTo(500, 1);
1125 + $('#floating-chatbot-button').fadeTo(500, 1);
2297 1126 // Force visibility
2298 - $button.removeClass('hidden');
1127 + $('#floating-chatbot-button').removeClass('hidden');
1128 + //console.log('Showing widget');
2299 1129 }
2300 -
2301 - function hideChatWidget(botId) {
2302 - botId = botId || 'default';
2303 - var $button = getElement(botId, 'floating-chatbot-button');
2304 - $button.css('display', 'none');
2305 - $button.addClass('hidden');
1130 +
1131 + function hideChatWidget() {
1132 + $('#floating-chatbot-button').css('display', 'none');
1133 + $('#floating-chatbot-button').addClass('hidden');
1134 + //console.log('Hiding widget');
2306 1135 }
2307 1136
2308 1137 function disableScroll() {
2309 1138 if (isMobile()) {
@@ -2332,15 +1161,18 @@
2332 1161 // NOTIFICATION SYSTEM
2333 1162 // ====================================
2334 1163
2335 1164 function createNotificationBadge() {
1165 + //console.log("Creating notification badge...");
2336 1166 const chatButton = document.getElementById('floating-chatbot-button');
2337 -
1167 + //console.log("Chat button found:", !!chatButton);
1168 +
2338 1169 if (!chatButton) return;
2339 -
1170 +
2340 1171 // Remove any existing badge first
2341 1172 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2342 1173 if (existingBadge) {
1174 + //console.log("Removing existing badge");
2343 1175 existingBadge.remove();
2344 1176 }
2345 1177
2346 1178 notificationBadge = document.createElement('div');
@@ -2362,43 +1194,34 @@
2362 1194 chatButton.appendChild(notificationBadge);
2363 1195
2364 1196 }
2365 1197
2366 - function showNotification(botId) {
2367 - botId = botId || 'default';
2368 - const badge = getElementDOM(botId, 'chat-notification-badge');
2369 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2370 - if (badge && $floatingChatbot.hasClass('hidden')) {
1198 + function showNotification() {
1199 + const badge = document.getElementById('chat-notification-badge');
1200 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2371 1201 badge.style.display = 'block';
2372 1202 badge.textContent = '1';
2373 1203 }
2374 1204 }
2375 -
2376 - function hideNotification(botId) {
2377 - botId = botId || 'default';
2378 - const badge = getElementDOM(botId, 'chat-notification-badge');
1205 +
1206 + function hideNotification() {
1207 + const badge = document.getElementById('chat-notification-badge');
2379 1208 if (badge) {
2380 1209 badge.style.display = 'none';
2381 1210 }
2382 1211 }
2383 -
2384 - function startNotificationChecking(botId) {
2385 - botId = botId || 'default';
1212 +
1213 + function startNotificationChecking() {
2386 1214 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2387 1215 if (!chatPersistenceEnabled) return;
2388 -
2389 - createNotificationBadge(botId);
2390 - var instance = MxChatInstances.get(botId);
2391 - instance.notificationCheckInterval = setInterval(function() {
2392 - checkForNewMessages(botId);
2393 - }, 30000); // Check every 30 seconds
1216 +
1217 + createNotificationBadge();
1218 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2394 1219 }
2395 -
2396 - function stopNotificationChecking(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - if (instance.notificationCheckInterval) {
2400 - clearInterval(instance.notificationCheckInterval);
1220 +
1221 + function stopNotificationChecking() {
1222 + if (notificationCheckInterval) {
1223 + clearInterval(notificationCheckInterval);
2401 1224 }
2402 1225 }
2403 1226
2404 1227 function checkForNewMessages() {
@@ -2424,35 +1247,50 @@
2424 1247 });
2425 1248 }
2426 1249
2427 1250
2428 -// ====================================
2429 -// LIVE AGENT FUNCTIONALITY
2430 -// ====================================
2431 -
2432 -function startPolling(botId) {
2433 - botId = botId || 'default';
2434 - var instance = MxChatInstances.get(botId);
2435 - // Clear any existing interval first
2436 - stopPolling(botId);
2437 - instance.pollingInterval = setInterval(function() {
2438 - checkForAgentMessages(botId);
2439 - }, 5000);
2440 -}
2441 -
2442 -function stopPolling(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - if (instance.pollingInterval) {
2446 - clearInterval(instance.pollingInterval);
2447 - instance.pollingInterval = null;
1251 + // ====================================
1252 + // LIVE AGENT FUNCTIONALITY
1253 + // ====================================
1254 +
1255 + function updateChatModeIndicator(mode) {
1256 + const indicator = document.getElementById('chat-mode-indicator');
1257 + if (indicator) {
1258 + // For Live Agent, keep as is; for AI mode, use the customized text
1259 + if (mode === 'agent') {
1260 + indicator.textContent = 'Live Agent';
1261 + } else {
1262 + // Get the custom AI agent text from a data attribute we'll add to the element
1263 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1264 + indicator.textContent = customAiText;
1265 + }
1266 + }
1267 + // Start or stop polling based on mode
1268 + if (mode === 'agent') {
1269 + startPolling();
1270 + } else {
1271 + stopPolling();
1272 + }
2448 1273 }
2449 -}
2450 -
2451 -function checkForAgentMessages(botId) {
2452 - botId = botId || 'default';
2453 - var instance = MxChatInstances.get(botId);
2454 - const sessionId = getChatSession(botId);
1274 +
1275 + function startPolling() {
1276 + // Clear any existing interval first
1277 + stopPolling();
1278 + // Start new polling interval
1279 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1280 + //console.log("Started agent message polling");
1281 + }
1282 +
1283 + function stopPolling() {
1284 + if (pollingInterval) {
1285 + clearInterval(pollingInterval);
1286 + pollingInterval = null;
1287 + //console.log("Stopped agent message polling");
1288 + }
1289 + }
1290 +
1291 +function checkForAgentMessages() {
1292 + const sessionId = getChatSession();
2455 1293 $.ajax({
2456 1294 url: mxchatChat.ajax_url,
2457 1295 type: 'POST',
2458 1296 dataType: 'json',
@@ -2458,44 +1296,35 @@
2458 1296 dataType: 'json',
2459 1297 data: {
2460 1298 action: 'mxchat_fetch_new_messages',
2461 1299 session_id: sessionId,
2462 - last_seen_id: instance.lastSeenMessageId,
2463 - persistence_enabled: 'true',
1300 + last_seen_id: lastSeenMessageId,
1301 + persistence_enabled: 'true', // Add this too
2464 1302 nonce: mxchatChat.nonce
2465 1303 },
2466 1304 success: function (response) {
2467 1305 if (response.success && response.data?.new_messages) {
2468 1306 let hasNewMessage = false;
2469 -
1307 +
2470 1308 response.data.new_messages.forEach(function (message) {
2471 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1309 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2472 1310 hasNewMessage = true;
2473 - appendMessage("agent", message.content, '', [], false, botId);
2474 - instance.lastSeenMessageId = message.id;
2475 - instance.processedMessageIds.add(message.id);
1311 + // CHANGE THIS LINE:
1312 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1313 + lastSeenMessageId = message.id;
1314 + processedMessageIds.add(message.id);
2476 1315 }
2477 1316 });
2478 1317
2479 - if (hasNewMessage) {
2480 - enableChatInput(botId);
1318 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1319 + showNotification();
2481 1320 }
2482 -
2483 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2484 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2485 - showNotification(botId);
2486 - }
2487 -
2488 - scrollToBottom(botId, true);
1321 +
1322 + scrollToBottom(true);
2489 1323 }
2490 -
2491 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2492 - if (response.success && response.data?.chat_mode) {
2493 - updateChatModeIndicator(response.data.chat_mode, botId);
2494 - }
2495 1324 },
2496 1325 error: function (xhr, status, error) {
2497 - // Polling error - silently continue
1326 + //console.error("Polling error:", xhr, status, error);
2498 1327 }
2499 1328 });
2500 1329 }
2501 1330
@@ -2501,166 +1330,120 @@
2501 1330
2502 1331 // ====================================
2503 1332 // CHAT HISTORY & PERSISTENCE
2504 1333 // ====================================
2505 -
2506 -function loadChatHistory(botId, onComplete) {
2507 - botId = botId || 'default';
2508 - var instance = MxChatInstances.get(botId);
2509 -
2510 - // Prevent duplicate loading
2511 - if (instance.chatHistoryLoaded) {
2512 - if (onComplete) onComplete();
2513 - return;
2514 - }
2515 -
2516 - // Use getChatSession which returns null if no session exists (does NOT create one)
2517 - var sessionId = getChatSession(botId);
2518 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2519 -
2520 - // No session yet — nothing to load. History will load after first message via ensureSession.
2521 - if (!sessionId) {
2522 - instance.chatHistoryLoaded = true;
2523 - if (onComplete) onComplete();
2524 - return;
2525 - }
2526 -
2527 - if (chatPersistenceEnabled && sessionId) {
2528 - $.ajax({
2529 - url: mxchatChat.ajax_url,
2530 - type: 'POST',
2531 - dataType: 'json',
2532 - data: {
2533 - action: 'mxchat_fetch_conversation_history',
2534 - session_id: sessionId
2535 - },
2536 - success: function(response) {
2537 - // Handle session reset (IP changed while user was away)
2538 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2539 - // Silent reset — new session but don't clear UI
2540 - MxChatInstances.silentResetSession(botId);
2541 - instance.chatHistoryLoaded = true; // Prevent retry loop
2542 - if (onComplete) onComplete();
2543 - return;
2544 - }
2545 -
2546 - // Check if the response indicates success
2547 - if (response.success) {
2548 - // Handle case where conversation data exists and is an array
2549 - if (response.data && Array.isArray(response.data.conversation)) {
2550 - var $chatBox = getElement(botId, 'chat-box');
1334 +
1335 + function loadChatHistory() {
1336 + var sessionId = getChatSession();
1337 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1338 +
1339 + if (chatPersistenceEnabled && sessionId) {
1340 + $.ajax({
1341 + url: mxchatChat.ajax_url,
1342 + type: 'POST',
1343 + dataType: 'json',
1344 + data: {
1345 + action: 'mxchat_fetch_conversation_history',
1346 + session_id: sessionId
1347 + },
1348 + success: function(response) {
1349 + if (response.success && response.data && Array.isArray(response.data.conversation)) {
1350 +
1351 +
1352 + var $chatBox = $('#chat-box');
2551 1353 var $fragment = $(document.createDocumentFragment());
2552 - let highestMessageId = instance.lastSeenMessageId;
2553 -
2554 - // Update chat mode if provided
1354 + let highestMessageId = lastSeenMessageId;
1355 +
2555 1356 if (response.data.chat_mode) {
2556 - updateChatModeIndicator(response.data.chat_mode, botId);
1357 + updateChatModeIndicator(response.data.chat_mode);
2557 1358 }
2558 -
2559 - // Only process if there are actual messages
2560 - if (response.data.conversation.length > 0) {
2561 - // IMPORTANT: Clear existing messages before loading history
2562 - $chatBox.empty();
2563 -
2564 - $.each(response.data.conversation, function(index, message) {
2565 - // Skip agent messages if persistence is off
2566 - if (!chatPersistenceEnabled && message.role === 'agent') {
2567 - return;
2568 - }
2569 -
2570 - var messageClass, messageBgColor, messageFontColor;
2571 -
2572 - switch (message.role) {
2573 - case 'user':
2574 - messageClass = 'user-message';
2575 - messageBgColor = userMessageBgColor;
2576 - messageFontColor = userMessageFontColor;
2577 - break;
2578 - case 'agent':
2579 - messageClass = 'agent-message';
2580 - messageBgColor = liveAgentMessageBgColor;
2581 - messageFontColor = liveAgentMessageFontColor;
2582 - break;
2583 - default:
2584 - messageClass = 'bot-message';
2585 - messageBgColor = botMessageBgColor;
2586 - messageFontColor = botMessageFontColor;
2587 - break;
2588 - }
2589 -
2590 - var messageElement = $('<div>').addClass(messageClass)
2591 - .css({
2592 - 'background': messageBgColor,
2593 - 'color': messageFontColor
2594 - });
2595 -
2596 - var content = message.content;
2597 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2598 - content = decodeHTMLEntities(content);
2599 -
2600 - // Skip linkify for messages containing structured HTML
2601 - // (forms, product cards, galleries, etc.) to avoid
2602 - // markdown formatting corrupting HTML attributes
2603 - // (e.g. underscores in name="field_name" becoming <em> tags)
2604 - if (content.includes("mxchat-product-card") ||
2605 - content.includes("mxchat-image-gallery") ||
2606 - content.includes("mxchat-featured-products") ||
2607 - content.includes("<form") ||
2608 - content.includes("<input") ||
2609 - content.includes("<select") ||
2610 - content.includes("<textarea")) {
2611 - messageElement.html(content);
2612 - } else {
2613 - var formattedContent = linkify(content);
2614 - messageElement.html(formattedContent);
2615 - }
2616 -
2617 - $fragment.append(messageElement);
2618 -
2619 - // Track message IDs
1359 +
1360 + $.each(response.data.conversation, function(index, message) {
1361 + // Skip agent messages if persistence is off
1362 + if (!chatPersistenceEnabled && message.role === 'agent') {
1363 + return;
1364 + }
1365 +
1366 + var messageClass, messageBgColor, messageFontColor;
1367 +
1368 + switch (message.role) {
1369 + case 'user':
1370 + messageClass = 'user-message';
1371 + messageBgColor = userMessageBgColor;
1372 + messageFontColor = userMessageFontColor;
1373 + break;
1374 + case 'agent':
1375 + messageClass = 'agent-message';
1376 + messageBgColor = liveAgentMessageBgColor;
1377 + messageFontColor = liveAgentMessageFontColor;
1378 + break;
1379 + default:
1380 + messageClass = 'bot-message';
1381 + messageBgColor = botMessageBgColor;
1382 + messageFontColor = botMessageFontColor;
1383 + break;
1384 + }
1385 +
1386 + var messageElement = $('<div>').addClass(messageClass)
1387 + .css({
1388 + 'background': messageBgColor,
1389 + 'color': messageFontColor
1390 + });
1391 +
1392 + var content = message.content;
1393 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1394 + content = decodeHTMLEntities(content);
1395 +
1396 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1397 + messageElement.html(content);
1398 + } else {
1399 + var formattedContent = linkify(
1400 + formatBoldText(
1401 + convertNewlinesToBreaks(formatCodeBlocks(content))
1402 + )
1403 + );
1404 + messageElement.html(formattedContent);
1405 + }
1406 +
1407 + $fragment.append(messageElement);
1408 +
1409 + // In loadChatHistory, change this part:
2620 1410 if (message.id) {
2621 1411 highestMessageId = Math.max(highestMessageId, message.id);
2622 - instance.processedMessageIds.add(message.id);
1412 + processedMessageIds.add(message.id); // Add all message IDs to processed set
2623 1413 }
2624 - });
2625 -
2626 - // Only append messages and scroll if we have content
2627 - $chatBox.append($fragment);
2628 - scrollToBottom(botId, true);
2629 -
2630 - // Collapse quick questions if we have conversation history
2631 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2632 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2633 - collapseQuickQuestions(botId);
1414 + });
1415 +
1416 + $chatBox.append($fragment);
1417 + scrollToBottom(true);
1418 +
1419 + if (response.data.conversation.length > 0 && hasQuickQuestions()) {
1420 + collapseQuickQuestions();
1421 + }
1422 +
1423 + // Update lastSeenMessageId after history loads
1424 + lastSeenMessageId = highestMessageId;
1425 +
1426 + // Only update chat mode if persistence is enabled
1427 + if (chatPersistenceEnabled && response.data.conversation.length > 0) {
1428 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1429 + if (lastMessage.role === 'agent') {
1430 + updateChatModeIndicator('agent');
2634 1431 }
2635 -
2636 - // Update lastSeenMessageId after history loads
2637 - instance.lastSeenMessageId = highestMessageId;
2638 -
2639 - // Only update chat mode if persistence is enabled and we have messages
2640 - if (chatPersistenceEnabled) {
2641 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2642 - if (lastMessage.role === 'agent') {
2643 - updateChatModeIndicator('agent', botId);
2644 - }
2645 - }
2646 -
2647 - // Mark as loaded ONLY after successful load
2648 - instance.chatHistoryLoaded = true;
2649 1432 }
1433 + } else {
1434 + console.warn("No conversation history found.");
2650 1435 }
1436 + },
1437 + error: function(xhr, status, error) {
1438 + //console.error("Error loading chat history:", status, error);
1439 + appendMessage("bot", "Unable to load chat history.");
2651 1440 }
2652 - if (onComplete) onComplete();
2653 - },
2654 - error: function(xhr, status, error) {
2655 - // Error loading chat history - silently continue
2656 - if (onComplete) onComplete();
2657 - }
2658 - });
2659 - } else {
2660 - if (onComplete) onComplete();
1441 + });
1442 + } else {
1443 + console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
1444 + }
2661 1445 }
2662 -}
2663 1446
2664 1447
2665 1448 // ====================================
2666 1449 // FILE UPLOAD FUNCTIONALITY
@@ -2672,42 +1455,40 @@
2672 1455 element.addEventListener(eventType, handler);
2673 1456 }
2674 1457 }
2675 1458
2676 - function showActivePdf(filename, botId) {
2677 - botId = botId || 'default';
2678 - const container = getElementDOM(botId, 'active-pdf-container');
2679 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2680 -
1459 + function showActivePdf(filename) {
1460 + const container = document.getElementById('active-pdf-container');
1461 + const nameElement = document.getElementById('active-pdf-name');
1462 +
2681 1463 if (!container || !nameElement) {
1464 + //console.error('PDF container elements not found');
2682 1465 return;
2683 1466 }
2684 -
1467 +
2685 1468 nameElement.textContent = filename;
2686 1469 container.style.display = 'flex';
2687 1470 }
2688 -
2689 - function showActiveWord(filename, botId) {
2690 - botId = botId || 'default';
2691 - const container = getElementDOM(botId, 'active-word-container');
2692 - const nameElement = getElementDOM(botId, 'active-word-name');
2693 -
1471 +
1472 + function showActiveWord(filename) {
1473 + const container = document.getElementById('active-word-container');
1474 + const nameElement = document.getElementById('active-word-name');
1475 +
2694 1476 if (!container || !nameElement) {
1477 + //console.error('Word document container elements not found');
2695 1478 return;
2696 1479 }
2697 -
1480 +
2698 1481 nameElement.textContent = filename;
2699 1482 container.style.display = 'flex';
2700 1483 }
2701 -
2702 - function removeActivePdf(botId) {
2703 - botId = botId || 'default';
2704 - var instance = MxChatInstances.get(botId);
2705 - const container = getElementDOM(botId, 'active-pdf-container');
2706 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2707 -
2708 - if (!container || !nameElement || !instance.activePdfFile) return;
2709 -
1484 +
1485 + function removeActivePdf() {
1486 + const container = document.getElementById('active-pdf-container');
1487 + const nameElement = document.getElementById('active-pdf-name');
1488 +
1489 + if (!container || !nameElement || !activePdfFile) return;
1490 +
2710 1491 fetch(mxchatChat.ajax_url, {
2711 1492 method: 'POST',
2712 1493 headers: {
2713 1494 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2713,9 +1494,9 @@
2713 1494 'Content-Type': 'application/x-www-form-urlencoded',
2714 1495 },
2715 1496 body: new URLSearchParams({
2716 1497 'action': 'mxchat_remove_pdf',
2717 - 'session_id': getChatSession(botId),
1498 + 'session_id': sessionId,
2718 1499 'nonce': mxchatChat.nonce
2719 1500 })
2720 1501 })
2721 1502 .then(response => response.json())
@@ -2727,12 +1508,12 @@
2727 1508 appendMessage('bot', 'PDF removed.');
2728 1509 }
2729 1510 })
2730 1511 .catch(error => {
2731 - // Error removing PDF - silently continue
1512 + //console.error('Error removing PDF:', error);
2732 1513 });
2733 1514 }
2734 -
1515 +
2735 1516 function removeActiveWord() {
2736 1517 const container = document.getElementById('active-word-container');
2737 1518 const nameElement = document.getElementById('active-word-name');
2738 1519
@@ -2758,53 +1539,56 @@
2758 1539 appendMessage('bot', 'Word document removed.');
2759 1540 }
2760 1541 })
2761 1542 .catch(error => {
2762 - // Error removing Word document - silently continue
1543 + //console.error('Error removing Word document:', error);
2763 1544 });
2764 1545 }
2765 -
1546 +
2766 1547 // ====================================
2767 1548 // CONSENT & COMPLIANCE (GDPR)
2768 1549 // ====================================
2769 -
2770 - function initializeChatVisibility(botId) {
2771 - botId = botId || 'default';
2772 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2773 - mxchatChat.complianz_toggle === '1' ||
1550 +
1551 + function initializeChatVisibility() {
1552 + //console.log('Initializing chat visibility');
1553 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1554 + mxchatChat.complianz_toggle === '1' ||
2774 1555 mxchatChat.complianz_toggle === 1;
2775 -
1556 +
2776 1557 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2777 1558 // Initial check
2778 - checkConsentAndShowChat(botId);
2779 -
1559 + checkConsentAndShowChat();
1560 +
2780 1561 // Listen for consent changes
2781 1562 $(document).on('cmplz_status_change', function(event) {
2782 - checkConsentAndShowChat(botId);
1563 + //console.log('Status change detected');
1564 + checkConsentAndShowChat();
2783 1565 });
2784 1566 } else {
2785 1567 // If Complianz is not enabled, always show
2786 - getElement(botId, 'floating-chatbot-button')
1568 + $('#floating-chatbot-button')
2787 1569 .css('display', 'flex')
2788 1570 .removeClass('hidden no-consent')
2789 1571 .fadeTo(500, 1);
2790 -
1572 +
2791 1573 // Also check pre-chat message when Complianz is not enabled
2792 - checkPreChatDismissal(botId);
1574 + checkPreChatDismissal();
2793 1575 }
2794 1576 }
2795 1577
2796 -
2797 - function checkConsentAndShowChat(botId) {
2798 - botId = botId || 'default';
1578 +
1579 + function checkConsentAndShowChat() {
2799 1580 var consentStatus = cmplz_has_consent('marketing');
2800 1581 var consentType = complianz.consenttype;
2801 -
2802 - let $widget = getElement(botId, 'floating-chatbot-button');
2803 - let $chatbot = getElement(botId, 'floating-chatbot');
2804 - let $preChat = getElement(botId, 'pre-chat-message');
2805 -
1582 +
1583 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1584 +
1585 + let $widget = $('#floating-chatbot-button');
1586 + let $chatbot = $('#floating-chatbot');
1587 + let $preChat = $('#pre-chat-message');
1588 +
2806 1589 if (consentStatus === true) {
1590 + //console.log('Consent granted - showing widget');
2807 1591 $widget
2808 1592 .removeClass('no-consent')
2809 1593 .css('display', 'flex')
2810 1594 .removeClass('hidden')
@@ -2809,12 +1593,13 @@
2809 1593 .css('display', 'flex')
2810 1594 .removeClass('hidden')
2811 1595 .fadeTo(500, 1);
2812 1596 $chatbot.removeClass('no-consent');
2813 -
1597 +
2814 1598 // Show pre-chat message if not dismissed
2815 - checkPreChatDismissal(botId);
1599 + checkPreChatDismissal();
2816 1600 } else {
1601 + //console.log('No consent - hiding widget');
2817 1602 $widget
2818 1603 .addClass('no-consent')
2819 1604 .fadeTo(500, 0, function() {
2820 1605 $(this)
@@ -2821,9 +1606,9 @@
2821 1606 .css('display', 'none')
2822 1607 .addClass('hidden');
2823 1608 });
2824 1609 $chatbot.addClass('no-consent');
2825 -
1610 +
2826 1611 // Hide pre-chat message when no consent
2827 1612 $preChat.hide();
2828 1613 }
2829 1614 }
@@ -2831,38 +1616,46 @@
2831 1616
2832 1617 // ====================================
2833 1618 // PRE-CHAT MESSAGE HANDLING
2834 1619 // ====================================
2835 -
2836 - function checkPreChatDismissal(botId) {
2837 - botId = botId || 'default';
2838 - try {
2839 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2840 - if (dismissedAt) {
2841 - // Re-show after 24 hours
2842 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2843 - if (elapsed < 86400000) {
2844 - getElement(botId, 'pre-chat-message').hide();
2845 - return;
1620 +
1621 + function checkPreChatDismissal() {
1622 + $.ajax({
1623 + url: mxchatChat.ajax_url,
1624 + type: 'POST',
1625 + data: {
1626 + action: 'mxchat_check_pre_chat_message_status',
1627 + _ajax_nonce: mxchatChat.nonce
1628 + },
1629 + success: function(response) {
1630 + if (response.success && !response.data.dismissed) {
1631 + $('#pre-chat-message').fadeIn(250);
1632 + } else {
1633 + $('#pre-chat-message').hide();
2846 1634 }
2847 - // Expired — clear and show again
2848 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1635 + },
1636 + error: function() {
1637 + //console.error('Failed to check pre-chat message dismissal status.');
2849 1638 }
2850 - getElement(botId, 'pre-chat-message').fadeIn(250);
2851 - } catch (e) {
2852 - // localStorage unavailable — show the message
2853 - getElement(botId, 'pre-chat-message').fadeIn(250);
2854 - }
1639 + });
2855 1640 }
2856 -
2857 - function handlePreChatDismissal(botId) {
2858 - botId = botId || 'default';
2859 - getElement(botId, 'pre-chat-message').fadeOut(200);
2860 - try {
2861 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2862 - } catch (e) {
2863 - // localStorage unavailable — dismissal won't persist
2864 - }
1641 +
1642 + function handlePreChatDismissal() {
1643 + $('#pre-chat-message').fadeOut(200);
1644 + $.ajax({
1645 + url: mxchatChat.ajax_url,
1646 + type: 'POST',
1647 + data: {
1648 + action: 'mxchat_dismiss_pre_chat_message',
1649 + _ajax_nonce: mxchatChat.nonce
1650 + },
1651 + success: function() {
1652 + $('#pre-chat-message').hide();
1653 + },
1654 + error: function() {
1655 + //console.error('Failed to dismiss pre-chat message.');
1656 + }
1657 + });
2865 1658 }
2866 1659
2867 1660
2868 1661 // ====================================
@@ -2888,104 +1681,78 @@
2888 1681 // ====================================
2889 1682
2890 1683 $(document).on('click', '.mxchat-popular-question', function () {
2891 1684 var question = $(this).text();
2892 - var botId = getBotIdFromElement(this);
2893 -
1685 +
2894 1686 // Append the question as if the user typed it
2895 - appendMessage("user", question, '', [], false, botId);
2896 -
1687 + appendMessage("user", question);
1688 +
2897 1689 // Only collapse if there are questions
2898 - if (hasQuickQuestions(botId)) {
2899 - collapseQuickQuestions(botId);
1690 + if (hasQuickQuestions()) {
1691 + collapseQuickQuestions();
2900 1692 }
2901 -
1693 +
2902 1694 // Send the question to the server
2903 - sendMessageToChatbot(question, botId);
1695 + sendMessageToChatbot(question);
2904 1696 });
2905 1697
2906 1698 $(document).on('click', '.questions-toggle-btn', function(e) {
2907 1699 e.preventDefault();
2908 1700 e.stopPropagation();
2909 - var botId = getBotIdFromElement(this);
2910 - expandQuickQuestions(botId);
1701 + expandQuickQuestions();
2911 1702 });
2912 1703
2913 1704 $(document).on('click', '.questions-collapse-btn', function(e) {
2914 1705 e.preventDefault();
2915 1706 e.stopPropagation();
2916 - var botId = getBotIdFromElement(this);
2917 - collapseQuickQuestions(botId);
1707 + collapseQuickQuestions();
2918 1708 });
2919 1709
2920 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2921 - $(document).on('click', '.floating-chatbot-button', function() {
2922 - var botId = getBotIdFromElement(this);
2923 - var $chatbot = getElement(botId, 'floating-chatbot');
2924 - var $badge = getElement(botId, 'chat-notification-badge');
2925 - var $preChat = getElement(botId, 'pre-chat-message');
2926 -
2927 - if ($chatbot.hasClass('hidden')) {
2928 - $chatbot.removeClass('hidden').addClass('visible');
1710 + // Chatbot visibility toggle handlers
1711 + $(document).on('click', '#floating-chatbot-button', function() {
1712 + var chatbot = $('#floating-chatbot');
1713 + if (chatbot.hasClass('hidden')) {
1714 + chatbot.removeClass('hidden').addClass('visible');
2929 1715 $(this).addClass('hidden');
2930 - $badge.hide(); // Hide notification when opening chat
1716 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2931 1717 disableScroll();
2932 - $preChat.fadeOut(250);
2933 -
2934 - // Load chat history for returning visitors (persistence)
2935 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2936 - if (chatPersistenceEnabled) {
2937 - MxChatInstances.ensureSession(botId);
2938 - }
2939 -
2940 - // Deferred email check — only on first widget open
2941 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2942 - var instance = MxChatInstances.get(botId);
2943 - if (emailBlocker && !instance.emailCheckDone) {
2944 - instance.emailCheckDone = true;
2945 - resolveEmailState(botId);
2946 - } else if (!emailBlocker) {
2947 - // No email collection — still route through showChatContainerForBot
2948 - // so the loader is shown while chat history loads
2949 - showChatContainerForBot(botId);
2950 - }
1718 + $('#pre-chat-message').fadeOut(250);
2951 1719 } else {
2952 - $chatbot.removeClass('visible').addClass('hidden');
1720 + chatbot.removeClass('visible').addClass('hidden');
2953 1721 $(this).removeClass('hidden');
2954 1722 enableScroll();
2955 - checkPreChatDismissal(botId);
1723 + checkPreChatDismissal();
2956 1724 }
2957 1725 });
2958 -
2959 - // Allow clicking anywhere on the title bar to close the chatbot
2960 - $(document).on('click', '.chatbot-top-bar', function() {
2961 - var botId = getBotIdFromElement(this);
2962 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2963 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
1726 +
1727 + $(document).on('click', '#exit-chat-button', function() {
1728 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
1729 + $('#floating-chatbot-button').removeClass('hidden');
2964 1730 enableScroll();
2965 1731 });
2966 -
1732 +
2967 1733 $(document).on('click', '.close-pre-chat-message', function(e) {
2968 1734 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2969 - var botId = getBotIdFromElement(this);
2970 - handlePreChatDismissal(botId);
1735 + $('#pre-chat-message').fadeOut(200, function() {
1736 + $(this).remove();
1737 + });
2971 1738 });
1739 +
2972 1740
2973 -
2974 - // PDF upload button handlers - use class selector
2975 - $(document).on('click', '.pdf-upload-btn', function() {
2976 - var botId = getBotIdFromElement(this);
2977 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2978 - if (pdfInput) pdfInput.click();
2979 - });
2980 -
2981 - // Word upload button handlers - use class selector
2982 - $(document).on('click', '.word-upload-btn', function() {
2983 - var botId = getBotIdFromElement(this);
2984 - var wordInput = getElementDOM(botId, 'word-upload');
2985 - if (wordInput) wordInput.click();
2986 - });
1741 + // PDF upload button handlers
1742 + if (document.getElementById('pdf-upload-btn')) {
1743 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1744 + document.getElementById('pdf-upload').click();
1745 + });
1746 + }
2987 1747
1748 + // Word upload button handlers
1749 + if (document.getElementById('word-upload-btn')) {
1750 + document.getElementById('word-upload-btn').addEventListener('click', function() {
1751 + document.getElementById('word-upload').click();
1752 + });
1753 + }
1754 +
2988 1755 // PDF file input change handler
2989 1756 addSafeEventListener('pdf-upload', 'change', async function(e) {
2990 1757 const file = e.target.files[0];
2991 1758
@@ -2994,13 +1761,15 @@
2994 1761 return;
2995 1762 }
2996 1763
2997 1764 if (!sessionId) {
1765 + //console.error('No session ID found');
2998 1766 alert('Error: No session ID found');
2999 1767 return;
3000 1768 }
3001 -
1769 +
3002 1770 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1771 + //console.error('mxchatChat not properly configured:', mxchatChat);
3003 1772 alert('Error: Ajax configuration missing');
3004 1773 return;
3005 1774 }
3006 1775
@@ -3009,10 +1778,8 @@
3009 1778 const sendBtn = document.getElementById('send-button');
3010 1779 const originalBtnContent = uploadBtn.innerHTML;
3011 1780
3012 1781 try {
3013 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3014 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3015 1782 const formData = new FormData();
3016 1783 formData.append('action', 'mxchat_upload_pdf');
3017 1784 formData.append('pdf_file', file);
3018 1785 formData.append('session_id', sessionId);
@@ -3044,11 +1811,13 @@
3044 1811 appendMessage('bot', data.data.message);
3045 1812 scrollToBottom();
3046 1813 activePdfFile = data.data.filename;
3047 1814 } else {
1815 + //console.error('Upload failed:', data.data);
3048 1816 alert('Failed to upload PDF. Please try again.');
3049 1817 }
3050 1818 } catch (error) {
1819 + //console.error('Upload error:', error);
3051 1820 alert('Error uploading file. Please try again.');
3052 1821 } finally {
3053 1822 uploadBtn.disabled = false;
3054 1823 sendBtn.disabled = false;
@@ -3066,12 +1835,13 @@
3066 1835 return;
3067 1836 }
3068 1837
3069 1838 if (!sessionId) {
1839 + //console.error('No session ID found');
3070 1840 alert('Error: No session ID found');
3071 1841 return;
3072 1842 }
3073 -
1843 +
3074 1844 // Disable buttons and show loading state
3075 1845 const uploadBtn = document.getElementById('word-upload-btn');
3076 1846 const sendBtn = document.getElementById('send-button');
3077 1847 const originalBtnContent = uploadBtn.innerHTML;
@@ -3076,10 +1846,8 @@
3076 1846 const sendBtn = document.getElementById('send-button');
3077 1847 const originalBtnContent = uploadBtn.innerHTML;
3078 1848
3079 1849 try {
3080 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3081 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3082 1850 const formData = new FormData();
3083 1851 formData.append('action', 'mxchat_upload_word');
3084 1852 formData.append('word_file', file);
3085 1853 formData.append('session_id', sessionId);
@@ -3111,11 +1879,13 @@
3111 1879 appendMessage('bot', data.data.message);
3112 1880 scrollToBottom();
3113 1881 activeWordFile = data.data.filename;
3114 1882 } else {
1883 + //console.error('Upload failed:', data.data);
3115 1884 alert('Failed to upload Word document. Please try again.');
3116 1885 }
3117 1886 } catch (error) {
1887 + //console.error('Upload error:', error);
3118 1888 alert('Error uploading file. Please try again.');
3119 1889 } finally {
3120 1890 uploadBtn.disabled = false;
3121 1891 sendBtn.disabled = false;
@@ -3173,242 +1943,28 @@
3173 1943 });
3174 1944
3175 1945
3176 1946 // ====================================
3177 -// INIT LOADER & CHAT CONTAINER HELPERS
1947 +// IMPROVED EMAIL COLLECTION SETUP
3178 1948 // ====================================
3179 -// These must be outside the email collection block so they're always available
3180 -// (used by persistence loading even when email collection is off)
3181 1949
3182 -function showInitLoader(botId) {
3183 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3184 - if (loader) loader.style.display = 'flex';
3185 -}
1950 +// Email collection form setup and handlers
1951 +const emailForm = document.getElementById('email-collection-form');
1952 +const emailBlocker = document.getElementById('email-blocker');
1953 +const chatbotWrapper = document.getElementById('chat-container');
3186 1954
3187 -function hideInitLoader(botId) {
3188 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3189 - if (loader) loader.style.display = 'none';
3190 -}
3191 -
3192 -function showEmailFormForBot(botId) {
3193 - hideInitLoader(botId);
3194 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3195 - var chatContainer = getElementDOM(botId, 'chat-container');
3196 - if (emailBlocker) emailBlocker.style.display = 'flex';
3197 - if (chatContainer) chatContainer.style.display = 'none';
3198 -}
3199 -
3200 -function showChatContainerForBot(botId) {
3201 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3202 - var chatContainer = getElementDOM(botId, 'chat-container');
3203 - if (emailBlocker) emailBlocker.style.display = 'none';
3204 -
3205 - var instance = MxChatInstances.get(botId);
3206 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3207 -
3208 - // If persistence is on and history hasn't loaded yet, show loader
3209 - // while history loads to prevent flash of empty chat
3210 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3211 - if (chatContainer) chatContainer.style.display = 'none';
3212 - showInitLoader(botId);
3213 - loadChatHistory(botId, function() {
3214 - hideInitLoader(botId);
3215 - if (chatContainer) chatContainer.style.display = 'flex';
3216 - scrollToBottom(botId, true);
3217 - });
3218 - } else {
3219 - hideInitLoader(botId);
3220 - if (chatContainer) chatContainer.style.display = 'flex';
3221 - if (typeof loadChatHistory === 'function') {
3222 - loadChatHistory(botId);
3223 - }
3224 - }
3225 -}
3226 -
3227 -// ====================================
3228 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3229 -// ====================================
3230 -// Only run email collection setup if it's enabled
3231 -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
3232 -
3233 - // Track submitting state per bot
3234 - const emailSubmittingState = {};
3235 -
3236 - // Add CSS animations for email form (once globally)
3237 - if (!document.getElementById('email-error-styles')) {
3238 - const style = document.createElement('style');
3239 - style.id = 'email-error-styles';
3240 - style.textContent = `
3241 - @keyframes fadeInError {
3242 - from { opacity: 0; transform: translateY(-5px); }
3243 - to { opacity: 1; transform: translateY(0); }
3244 - }
3245 - .email-input-shake {
3246 - animation: shake 0.5s ease-in-out;
3247 - }
3248 - @keyframes shake {
3249 - 0%, 100% { transform: translateX(0); }
3250 - 25% { transform: translateX(-5px); }
3251 - 75% { transform: translateX(5px); }
3252 - }
3253 - @keyframes spin {
3254 - from { transform: rotate(0deg); }
3255 - to { transform: rotate(360deg); }
3256 - }
3257 - .email-spinner {
3258 - display: inline-block;
3259 - vertical-align: middle;
3260 - }
3261 - `;
3262 - document.head.appendChild(style);
3263 - }
3264 -
3265 - function isValidEmailAddress(email) {
3266 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3267 - return emailRegex.test(email.trim()) && email.length <= 254;
3268 - }
3269 -
3270 - function isValidNameInput(name) {
3271 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3272 - }
3273 -
3274 - /**
3275 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3276 - * @param {string} botId - The bot instance ID
3277 - * @param {string} visitorName - The visitor's name to insert
3278 - */
3279 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3280 - var chatBox = getElementDOM(botId, 'chat-box');
3281 - if (!chatBox) return;
3282 -
3283 - // Find the first bot message (intro message)
3284 - var introMessage = chatBox.querySelector('.bot-message');
3285 - if (!introMessage) return;
3286 -
3287 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3288 - if (!messageContent) return;
3289 -
3290 - var html = messageContent.innerHTML;
3291 -
3292 - // Replace {visitor_name} placeholder (case-insensitive)
3293 - if (visitorName && visitorName.trim()) {
3294 - // Escape HTML to prevent XSS
3295 - var safeName = $('<div>').text(visitorName.trim()).html();
3296 - html = html.replace(/\{visitor_name\}/gi, safeName);
3297 - } else {
3298 - // Remove placeholder and clean up spacing if no name provided
3299 - html = html.replace(/\{visitor_name\}/gi, '');
3300 - // Clean up any double spaces that might result
3301 - html = html.replace(/\s{2,}/g, ' ').trim();
3302 - }
3303 -
3304 - messageContent.innerHTML = html;
3305 - }
3306 -
3307 - function setEmailSubmissionState(botId, loading) {
3308 - var submitButton = getElementDOM(botId, 'email-submit-button');
3309 - var emailInput = getElementDOM(botId, 'user-email');
3310 - var nameInput = getElementDOM(botId, 'user-name');
3311 -
3312 - if (loading) {
3313 - emailSubmittingState[botId] = true;
3314 - if (submitButton) submitButton.disabled = true;
3315 - if (emailInput) emailInput.disabled = true;
3316 - if (nameInput) nameInput.disabled = true;
3317 -
3318 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3319 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3320 - const originalText = submitButton.textContent;
3321 - submitButton.innerHTML = `
3322 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3323 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3324 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3325 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3326 - </circle>
3327 - </svg>
3328 - ${originalText}
3329 - `;
3330 - submitButton.style.opacity = '0.8';
3331 - }
3332 - } else {
3333 - emailSubmittingState[botId] = false;
3334 - if (submitButton) submitButton.disabled = false;
3335 - if (emailInput) emailInput.disabled = false;
3336 - if (nameInput) nameInput.disabled = false;
3337 -
3338 - if (submitButton) {
3339 - const originalHtml = submitButton.getAttribute('data-original-html');
3340 - if (originalHtml) {
3341 - submitButton.innerHTML = originalHtml;
3342 - }
3343 - submitButton.style.opacity = '1';
3344 - }
3345 - }
3346 - }
3347 -
3348 - function showEmailError(botId, message) {
3349 - clearEmailError(botId);
3350 -
3351 - var emailForm = getElementDOM(botId, 'email-collection-form');
3352 - if (!emailForm) return;
3353 -
3354 - const errorDiv = document.createElement('div');
3355 - errorDiv.className = 'email-error';
3356 - errorDiv.style.cssText = `
3357 - color: #e74c3c;
3358 - font-size: 12px;
3359 - margin-top: 8px;
3360 - padding: 4px 0;
3361 - animation: fadeInError 0.3s ease;
3362 - `;
3363 - errorDiv.textContent = message;
3364 - emailForm.appendChild(errorDiv);
3365 -
3366 - // Add shake animation to inputs
3367 - var emailInput = getElementDOM(botId, 'user-email');
3368 - var nameInput = getElementDOM(botId, 'user-name');
3369 -
3370 - if (emailInput) {
3371 - emailInput.classList.add('email-input-shake');
3372 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3373 - }
3374 - if (nameInput) {
3375 - nameInput.classList.add('email-input-shake');
3376 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3377 - }
3378 - }
3379 -
3380 - function clearEmailError(botId) {
3381 - var emailForm = getElementDOM(botId, 'email-collection-form');
3382 - if (emailForm) {
3383 - const existingErrors = emailForm.querySelectorAll('.email-error');
3384 - existingErrors.forEach(error => error.remove());
3385 - }
3386 - }
3387 -
3388 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3389 - function resolveEmailState(botId) {
3390 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3391 - if (mxchatChat.initial_email_state.show_email_form) {
3392 - showEmailFormForBot(botId);
3393 - } else {
3394 - showChatContainerForBot(botId);
3395 - }
3396 - } else {
3397 - checkSessionAndEmailForBot(botId);
3398 - }
3399 - }
3400 -
3401 - function checkSessionAndEmailForBot(botId) {
3402 - const sessionId = MxChatInstances.ensureSession(botId);
3403 -
3404 - // Hide both panels while we check — show loader instead
3405 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3406 - var chatContainer = getElementDOM(botId, 'chat-container');
3407 - if (emailBlocker) emailBlocker.style.display = 'none';
3408 - if (chatContainer) chatContainer.style.display = 'none';
3409 - showInitLoader(botId);
3410 -
1955 +if (emailForm && emailBlocker && chatbotWrapper) {
1956 + // Add loading state management
1957 + let isSubmitting = false;
1958 +
1959 + // Check if email exists for the current session
1960 + function checkSessionAndEmail() {
1961 + const sessionId = getChatSession();
1962 +
1963 + // Add timeout to prevent hanging
1964 + const controller = new AbortController();
1965 + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout
1966 +
3411 1967 fetch(mxchatChat.ajax_url, {
3412 1968 method: 'POST',
3413 1969 headers: {
3414 1970 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3416,11 +1972,13 @@
3416 1972 body: new URLSearchParams({
3417 1973 action: 'mxchat_check_email_provided',
3418 1974 session_id: sessionId,
3419 1975 nonce: mxchatChat.nonce,
3420 - })
1976 + }),
1977 + signal: controller.signal
3421 1978 })
3422 1979 .then((response) => {
1980 + clearTimeout(timeoutId);
3423 1981 if (!response.ok) {
3424 1982 throw new Error(`HTTP error! status: ${response.status}`);
3425 1983 }
3426 1984 return response.json();
@@ -3427,79 +1985,157 @@
3427 1985 })
3428 1986 .then((data) => {
3429 1987 if (data.success) {
3430 1988 if (data.data.logged_in || data.data.email) {
3431 - showChatContainerForBot(botId);
1989 + showChatContainer();
3432 1990 } else {
3433 - showEmailFormForBot(botId);
1991 + showEmailForm();
3434 1992 }
3435 1993 } else {
3436 - showEmailFormForBot(botId);
1994 + // On error, default to showing email form
1995 + showEmailForm();
3437 1996 }
3438 1997 })
3439 1998 .catch((error) => {
3440 - showEmailFormForBot(botId);
1999 + clearTimeout(timeoutId);
2000 + console.warn('Email check failed, defaulting to email form:', error);
2001 + showEmailForm();
3441 2002 });
3442 2003 }
3443 2004
3444 - // Event delegation for email form submission
3445 - $(document).on('submit', '.email-collection-form', function(e) {
3446 - e.preventDefault();
3447 - e.stopPropagation();
2005 + // Optimized UI transition functions
2006 + function showEmailForm() {
2007 + emailBlocker.style.display = 'flex';
2008 + chatbotWrapper.style.display = 'none';
2009 + }
3448 2010
3449 - var botId = getBotIdFromElement(this);
2011 + function showChatContainer() {
2012 + // Show chat immediately without delay
2013 + emailBlocker.style.display = 'none';
2014 + chatbotWrapper.style.display = 'flex';
2015 +
2016 + // Load chat history only after showing chat container
2017 + if (typeof loadChatHistory === 'function') {
2018 + loadChatHistory();
2019 + }
2020 + }
3450 2021
2022 + // Enhanced email validation
2023 + function isValidEmail(email) {
2024 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2025 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2026 + }
2027 +
2028 + // Show loading state with spinner
2029 + function setSubmissionState(loading) {
2030 + const submitButton = document.getElementById('email-submit-button');
2031 + const emailInput = document.getElementById('user-email');
2032 +
2033 + if (loading) {
2034 + isSubmitting = true;
2035 + submitButton.disabled = true;
2036 + emailInput.disabled = true;
2037 +
2038 + // Store original content and add spinner
2039 + if (!submitButton.getAttribute('data-original-html')) {
2040 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2041 + }
2042 +
2043 + // Add loading spinner while keeping original text
2044 + const originalText = submitButton.textContent;
2045 + submitButton.innerHTML = `
2046 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2047 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2048 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2049 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2050 + </circle>
2051 + </svg>
2052 + ${originalText}
2053 + `;
2054 +
2055 + submitButton.style.opacity = '0.8';
2056 + } else {
2057 + isSubmitting = false;
2058 + submitButton.disabled = false;
2059 + emailInput.disabled = false;
2060 +
2061 + // Restore original content
2062 + const originalHtml = submitButton.getAttribute('data-original-html');
2063 + if (originalHtml) {
2064 + submitButton.innerHTML = originalHtml;
2065 + }
2066 +
2067 + submitButton.style.opacity = '1';
2068 + }
2069 + }
2070 +
2071 + // Add CSS for spinner animation if not already present
2072 + if (!document.getElementById('email-spinner-styles')) {
2073 + const style = document.createElement('style');
2074 + style.id = 'email-spinner-styles';
2075 + style.textContent = `
2076 + @keyframes spin {
2077 + from { transform: rotate(0deg); }
2078 + to { transform: rotate(360deg); }
2079 + }
2080 + .email-spinner {
2081 + display: inline-block;
2082 + vertical-align: middle;
2083 + }
2084 + `;
2085 + document.head.appendChild(style);
2086 + }
2087 +
2088 + // Handle email form submission with improved error handling
2089 + emailForm.addEventListener('submit', function (event) {
2090 + event.preventDefault();
2091 +
3451 2092 // Prevent double submission
3452 - if (emailSubmittingState[botId]) {
3453 - return false;
2093 + if (isSubmitting) {
2094 + return;
3454 2095 }
3455 2096
3456 - var emailInput = getElementDOM(botId, 'user-email');
3457 - var nameInput = getElementDOM(botId, 'user-name');
3458 - var userEmail = emailInput ? emailInput.value.trim() : '';
3459 - var userName = nameInput ? nameInput.value.trim() : '';
3460 - var sessionId = MxChatInstances.ensureSession(botId);
2097 + const userEmail = document.getElementById('user-email').value.trim();
2098 + const sessionId = getChatSession();
3461 2099
3462 - // Validate email
2100 + // Validate email before submission
3463 2101 if (!userEmail) {
3464 - showEmailError(botId, 'Please enter your email address.');
3465 - return false;
2102 + showEmailError('Please enter your email address.');
2103 + return;
3466 2104 }
3467 2105
3468 - if (!isValidEmailAddress(userEmail)) {
3469 - showEmailError(botId, 'Please enter a valid email address.');
3470 - return false;
2106 + if (!isValidEmail(userEmail)) {
2107 + showEmailError('Please enter a valid email address.');
2108 + return;
3471 2109 }
3472 2110
3473 - // Validate name if field exists and has content
3474 - if (nameInput && userName && !isValidNameInput(userName)) {
3475 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3476 - return false;
3477 - }
2111 + // Clear any existing errors
2112 + clearEmailError();
2113 + setSubmissionState(true);
3478 2114
3479 - clearEmailError(botId);
3480 - setEmailSubmissionState(botId, true);
2115 + // Add timeout for submission
2116 + const controller = new AbortController();
2117 + const timeoutId = setTimeout(() => {
2118 + controller.abort();
2119 + setSubmissionState(false);
2120 + showEmailError('Request timed out. Please try again.');
2121 + }, 15000); // 15 second timeout
3481 2122
3482 - // Prepare form data
3483 - const formData = new URLSearchParams({
3484 - action: 'mxchat_handle_save_email_and_response',
3485 - email: userEmail,
3486 - session_id: sessionId,
3487 - nonce: mxchatChat.nonce,
3488 - });
3489 -
3490 - if (userName) {
3491 - formData.append('name', userName);
3492 - }
3493 -
3494 2123 fetch(mxchatChat.ajax_url, {
3495 2124 method: 'POST',
3496 2125 headers: {
3497 2126 'Content-Type': 'application/x-www-form-urlencoded',
3498 2127 },
3499 - body: formData
2128 + body: new URLSearchParams({
2129 + action: 'mxchat_handle_save_email_and_response',
2130 + email: userEmail,
2131 + session_id: sessionId,
2132 + nonce: mxchatChat.nonce,
2133 + }),
2134 + signal: controller.signal
3500 2135 })
3501 2136 .then((response) => {
2137 + clearTimeout(timeoutId);
3502 2138 if (!response.ok) {
3503 2139 throw new Error(`HTTP error! status: ${response.status}`);
3504 2140 }
3505 2141 return response.json();
@@ -3504,166 +2140,185 @@
3504 2140 }
3505 2141 return response.json();
3506 2142 })
3507 2143 .then((data) => {
3508 - setEmailSubmissionState(botId, false);
3509 -
2144 + setSubmissionState(false);
2145 +
3510 2146 if (data.success) {
3511 - showChatContainerForBot(botId);
2147 + // Show chat immediately
2148 + showChatContainer();
3512 2149
3513 - // Replace {visitor_name} placeholder in intro message with actual name
3514 - if (userName) {
3515 - replaceVisitorNamePlaceholder(botId, userName);
3516 - } else {
3517 - // Remove placeholder if no name provided
3518 - replaceVisitorNamePlaceholder(botId, '');
3519 - }
3520 -
2150 + // Handle bot response if provided
3521 2151 if (data.message && typeof appendMessage === 'function') {
3522 2152 setTimeout(() => {
3523 - appendMessage('bot', data.message, '', [], false, botId);
2153 + appendMessage('bot', data.message);
3524 2154 if (typeof scrollToBottom === 'function') {
3525 - scrollToBottom(botId);
2155 + scrollToBottom();
3526 2156 }
3527 2157 }, 100);
3528 2158 }
3529 2159 } else {
3530 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2160 + showEmailError(data.message || 'Failed to save email. Please try again.');
3531 2161 }
3532 2162 })
3533 2163 .catch((error) => {
3534 - setEmailSubmissionState(botId, false);
3535 - showEmailError(botId, 'An error occurred. Please try again.');
2164 + clearTimeout(timeoutId);
2165 + setSubmissionState(false);
2166 +
2167 + if (error.name === 'AbortError') {
2168 + showEmailError('Request timed out. Please try again.');
2169 + } else {
2170 + console.error('Email submission error:', error);
2171 + showEmailError('An error occurred. Please try again.');
2172 + }
3536 2173 });
3537 -
3538 - return false;
3539 2174 });
3540 2175
3541 - // Real-time email validation using event delegation
3542 - $(document).on('input', '.mxchat-email-input', function() {
3543 - var botId = getBotIdFromElement(this);
3544 - var $input = $(this);
2176 + // Real-time email validation
2177 + const emailInput = document.getElementById('user-email');
2178 + if (emailInput) {
2179 + let validationTimeout;
2180 +
2181 + emailInput.addEventListener('input', function() {
2182 + // Clear previous validation timeout
2183 + if (validationTimeout) {
2184 + clearTimeout(validationTimeout);
2185 + }
2186 +
2187 + // Debounce validation
2188 + validationTimeout = setTimeout(() => {
2189 + const email = this.value.trim();
2190 + clearEmailError();
2191 +
2192 + if (email && !isValidEmail(email)) {
2193 + showEmailError('Please enter a valid email address.');
2194 + }
2195 + }, 500);
2196 + });
3545 2197
3546 - // Clear previous timeout
3547 - clearTimeout($input.data('validationTimeout'));
3548 -
3549 - // Debounce validation
3550 - var timeout = setTimeout(() => {
3551 - var email = this.value.trim();
3552 - clearEmailError(botId);
3553 -
3554 - if (email && !isValidEmailAddress(email)) {
3555 - showEmailError(botId, 'Please enter a valid email address.');
2198 + // Handle Enter key
2199 + emailInput.addEventListener('keypress', function(e) {
2200 + if (e.key === 'Enter' && !isSubmitting) {
2201 + emailForm.dispatchEvent(new Event('submit'));
3556 2202 }
3557 - }, 500);
2203 + });
2204 + }
3558 2205
3559 - $input.data('validationTimeout', timeout);
3560 - });
3561 -
3562 - // Handle Enter key in email input
3563 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3564 - if (e.key === 'Enter') {
3565 - e.preventDefault();
3566 - var botId = getBotIdFromElement(this);
3567 - if (!emailSubmittingState[botId]) {
3568 - $(this).closest('.email-collection-form').submit();
3569 - }
2206 + // Error display functions
2207 + function showEmailError(message) {
2208 + clearEmailError();
2209 +
2210 + const errorDiv = document.createElement('div');
2211 + errorDiv.className = 'email-error';
2212 + errorDiv.style.cssText = `
2213 + color: #e74c3c;
2214 + font-size: 12px;
2215 + margin-top: 8px;
2216 + padding: 4px 0;
2217 + animation: fadeInError 0.3s ease;
2218 + `;
2219 + errorDiv.textContent = message;
2220 +
2221 + // Add CSS animation if not already present
2222 + if (!document.getElementById('email-error-styles')) {
2223 + const style = document.createElement('style');
2224 + style.id = 'email-error-styles';
2225 + style.textContent = `
2226 + @keyframes fadeInError {
2227 + from { opacity: 0; transform: translateY(-5px); }
2228 + to { opacity: 1; transform: translateY(0); }
2229 + }
2230 + .email-input-shake {
2231 + animation: shake 0.5s ease-in-out;
2232 + }
2233 + @keyframes shake {
2234 + 0%, 100% { transform: translateX(0); }
2235 + 25% { transform: translateX(-5px); }
2236 + 75% { transform: translateX(5px); }
2237 + }
2238 + `;
2239 + document.head.appendChild(style);
3570 2240 }
3571 - });
3572 -
3573 - // Handle Enter key in name input
3574 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3575 - if (e.key === 'Enter') {
3576 - e.preventDefault();
3577 - var botId = getBotIdFromElement(this);
3578 - if (!emailSubmittingState[botId]) {
3579 - $(this).closest('.email-collection-form').submit();
3580 - }
2241 +
2242 + emailForm.appendChild(errorDiv);
2243 +
2244 + // Add shake animation to input
2245 + if (emailInput) {
2246 + emailInput.classList.add('email-input-shake');
2247 + setTimeout(() => {
2248 + emailInput.classList.remove('email-input-shake');
2249 + }, 500);
3581 2250 }
3582 - });
2251 + }
3583 2252
3584 - // Initialize email check for all bot instances
3585 - // For floating bots: defer until widget is opened (zero passive AJAX)
3586 - // For embedded bots: check immediately since the form is visible
3587 - $('.mxchat-chatbot-wrapper').each(function() {
3588 - var botId = $(this).data('bot-id') || 'default';
3589 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2253 + function clearEmailError() {
2254 + const existingErrors = emailForm.querySelectorAll('.email-error');
2255 + existingErrors.forEach(error => error.remove());
2256 + }
3590 2257
3591 - if (emailBlocker) {
3592 - if (isEmbeddedBot(botId)) {
3593 - // Embedded bots are always visible — check now
3594 - resolveEmailState(botId);
3595 - }
3596 - // Floating bots: handled in the widget open handler
3597 - } else if (isEmbeddedBot(botId)) {
3598 - // Embedded bot, no email collection — load history with loader
3599 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3600 - if (chatPersistenceEnabled) {
3601 - MxChatInstances.ensureSession(botId);
3602 - showChatContainerForBot(botId);
3603 - }
3604 - }
2258 + // Initialize email check with delay to prevent race conditions
2259 + setTimeout(checkSessionAndEmail, 100);
2260 +
2261 +} else if (mxchatChat.email_collection_enabled) {
2262 + console.error('Essential elements for email handling are missing:', {
2263 + emailForm: !!emailForm,
2264 + emailBlocker: !!emailBlocker,
2265 + chatbotWrapper: !!chatbotWrapper
3605 2266 });
3606 2267 }
3607 2268
3608 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3609 - $(document).on('click', '.pre-chat-message', function() {
3610 - var botId = getBotIdFromElement(this);
3611 - var $chatbot = getElement(botId, 'floating-chatbot');
3612 - if ($chatbot.hasClass('hidden')) {
3613 - $chatbot.removeClass('hidden').addClass('visible');
3614 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3615 - handlePreChatDismissal(botId);
2269 +
2270 + // Open chatbot when pre-chat message is clicked
2271 + $(document).on('click', '#pre-chat-message', function() {
2272 + var chatbot = $('#floating-chatbot');
2273 + if (chatbot.hasClass('hidden')) {
2274 + chatbot.removeClass('hidden').addClass('visible');
2275 + $('#floating-chatbot-button').addClass('hidden');
2276 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3616 2277 disableScroll(); // Disable scroll when chatbot opens
3617 -
3618 - // Load chat history for returning visitors (persistence)
3619 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3620 - if (chatPersistenceEnabled) {
3621 - MxChatInstances.ensureSession(botId);
3622 - }
3623 -
3624 - // Deferred email check — only on first widget open
3625 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3626 - var instance = MxChatInstances.get(botId);
3627 - if (emailBlocker && !instance.emailCheckDone) {
3628 - instance.emailCheckDone = true;
3629 - resolveEmailState(botId);
3630 - } else if (!emailBlocker) {
3631 - showChatContainerForBot(botId);
3632 - }
3633 2278 }
3634 2279 });
3635 2280
3636 - // Legacy duplicate close handler removed — handled by single event delegation above
2281 + var closeButton = document.querySelector('.close-pre-chat-message');
2282 + if (closeButton) {
2283 + closeButton.addEventListener('click', function() {
2284 + $('#pre-chat-message').fadeOut(200); // Hide the message
3637 2285
2286 + // Send an AJAX request to set the transient flag for 24 hours
2287 + $.ajax({
2288 + url: mxchatChat.ajax_url,
2289 + type: 'POST',
2290 + data: {
2291 + action: 'mxchat_dismiss_pre_chat_message',
2292 + _ajax_nonce: mxchatChat.nonce
2293 + },
2294 + success: function() {
2295 + //console.log('Pre-chat message dismissed for 24 hours.');
3638 2296
3639 -function hasQuickQuestions(botId) {
3640 - botId = botId || 'default';
3641 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3642 - if (!questionsContainer) return false;
3643 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2297 + // Ensure the message is hidden after dismissal
2298 + $('#pre-chat-message').hide();
2299 + },
2300 + error: function() {
2301 + ////console.error('Failed to dismiss pre-chat message.');
2302 + }
2303 + });
2304 + });
2305 + }
2306 +
2307 +
2308 +function hasQuickQuestions() {
2309 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3644 2310 return questionButtons.length > 0;
3645 2311 }
3646 2312
3647 -/**
3648 - * Check if a bot is embedded (not floating)
3649 - * Embedded bots don't have a .floating-chatbot wrapper
3650 - */
3651 -function isEmbeddedBot(botId) {
3652 - botId = botId || 'default';
3653 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3654 - return !floatingWrapper;
3655 -}
3656 -
3657 -function collapseQuickQuestions(botId) {
3658 - botId = botId || 'default';
3659 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3660 - if (questionsContainer && hasQuickQuestions(botId)) {
2313 +function collapseQuickQuestions() {
2314 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2315 + if (questionsContainer && hasQuickQuestions()) {
3661 2316 questionsContainer.classList.add('collapsed');
3662 2317 questionsContainer.classList.add('has-been-collapsed');
3663 2318 try {
3664 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3665 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2319 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2320 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3666 2321 } catch (e) {
3667 2322 // Ignore if sessionStorage is not available
3668 2323 }
3669 2324 }
@@ -3668,15 +2323,14 @@
3668 2323 }
3669 2324 }
3670 2325 }
3671 2326
3672 -function expandQuickQuestions(botId) {
3673 - botId = botId || 'default';
3674 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3675 - if (questionsContainer && hasQuickQuestions(botId)) {
2327 +function expandQuickQuestions() {
2328 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2329 + if (questionsContainer && hasQuickQuestions()) {
3676 2330 questionsContainer.classList.remove('collapsed');
3677 2331 try {
3678 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2332 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3679 2333 } catch (e) {
3680 2334 // Ignore if sessionStorage is not available
3681 2335 }
3682 2336 }
@@ -3681,24 +2335,18 @@
3681 2335 }
3682 2336 }
3683 2337 }
3684 2338
3685 -function checkQuickQuestionsState(botId) {
3686 - botId = botId || 'default';
3687 - if (!hasQuickQuestions(botId)) {
2339 +function checkQuickQuestionsState() {
2340 + if (!hasQuickQuestions()) {
3688 2341 return; // Don't do anything if no questions exist
3689 2342 }
3690 -
3691 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3692 - if (isEmbeddedBot(botId)) {
3693 - return;
3694 - }
3695 -
2343 +
3696 2344 try {
3697 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3698 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3699 -
3700 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2345 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2346 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2347 +
2348 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3701 2349 if (questionsContainer) {
3702 2350 if (hasBeenCollapsed === 'true') {
3703 2351 questionsContainer.classList.add('has-been-collapsed');
3704 2352 }
@@ -3710,37 +2358,33 @@
3710 2358 // Ignore if sessionStorage is not available
3711 2359 }
3712 2360 }
3713 2361
3714 -// Global delegation for dynamically added links as fallback
3715 -// Use class selector for multi-instance support
3716 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2362 +// NEW: Global delegation for dynamically added links as fallback
2363 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3717 2364 const $link = $(this);
3718 2365 const messageDiv = $link.closest('.bot-message, .agent-message');
3719 -
2366 +
3720 2367 // Only process bot/agent message links
3721 2368 if (messageDiv.length > 0) {
3722 2369 const originalHref = $link.attr('href');
3723 -
2370 +
3724 2371 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3725 2372 e.preventDefault();
3726 2373 e.stopPropagation();
3727 -
2374 +
3728 2375 // Mark as tracked
3729 2376 $link.attr('data-tracked', 'true');
3730 -
3731 - // Get bot ID from the chat box context
3732 - var botId = getBotIdFromElement(this);
3733 -
2377 +
3734 2378 // Get message context from the message div
3735 2379 const messageText = messageDiv.text().substring(0, 200);
3736 -
2380 +
3737 2381 $.ajax({
3738 2382 url: mxchatChat.ajax_url,
3739 2383 type: 'POST',
3740 2384 data: {
3741 2385 action: 'mxchat_track_url_click',
3742 - session_id: getChatSession(botId),
2386 + session_id: getChatSession(),
3743 2387 url: originalHref,
3744 2388 message_context: messageText,
3745 2389 nonce: mxchatChat.nonce
3746 2390 },
@@ -3751,58 +2395,45 @@
3751 2395 window.location.href = originalHref;
3752 2396 }
3753 2397 }
3754 2398 });
3755 -
2399 +
3756 2400 return false;
3757 2401 }
3758 2402 }
3759 2403 });
3760 2404
3761 - // ====================================
3762 - // MAIN INITIALIZATION
3763 - // ====================================
2405 +
2406 +
2407 +
2408 +// ====================================
2409 +// MAIN INITIALIZATION
2410 +// ====================================
3764 2411
3765 - // Initialize all chatbot instances on the page
3766 - initializeAllInstances();
2412 +if ($('#floating-chatbot').hasClass('hidden')) {
2413 + $('#floating-chatbot-button').removeClass('hidden');
2414 +}
2415 +// Initialize when document is ready
2416 +setFullHeight();
2417 +initializeChatVisibility();
2418 +loadChatHistory();
2419 +trackOriginatingPage();
3767 2420
3768 - // Legacy initialization for single bot compatibility
3769 - $('.floating-chatbot.hidden').each(function() {
3770 - var botId = getBotIdFromElement(this);
3771 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3772 - });
2421 +// Make functions globally available for add-ons
2422 +window.hasQuickQuestions = hasQuickQuestions;
2423 +window.collapseQuickQuestions = collapseQuickQuestions;
2424 +window.appendMessage = appendMessage;
2425 +window.appendThinkingMessage = appendThinkingMessage;
2426 +window.scrollToBottom = scrollToBottom;
2427 +window.scrollElementToTop = scrollElementToTop;
2428 +window.replaceLastMessage = replaceLastMessage;
2429 +window.callMxChat = callMxChat;
2430 +window.callMxChatStream = callMxChatStream;
2431 +window.shouldUseStreaming = shouldUseStreaming;
2432 +window.getChatSession = getChatSession;
2433 +window.getPageContext = getPageContext;
2434 +window.updateStreamingMessage = updateStreamingMessage;
3773 2435
3774 - // Initialize when document is ready
3775 - setFullHeight();
3776 -
3777 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3778 - // until the user's first interaction via MxChatInstances.ensureSession()
3779 -
3780 - // Initialize chat visibility for all instances
3781 - $('.mxchat-chatbot-wrapper').each(function() {
3782 - var botId = $(this).data('bot-id') || 'default';
3783 - initializeChatVisibility(botId);
3784 - });
3785 -
3786 - // Make functions globally available for add-ons
3787 - window.hasQuickQuestions = hasQuickQuestions;
3788 - window.collapseQuickQuestions = collapseQuickQuestions;
3789 - window.appendMessage = appendMessage;
3790 - window.appendThinkingMessage = appendThinkingMessage;
3791 - window.scrollToBottom = scrollToBottom;
3792 - window.scrollElementToTop = scrollElementToTop;
3793 - window.replaceLastMessage = replaceLastMessage;
3794 - window.callMxChat = callMxChat;
3795 - window.callMxChatStream = callMxChatStream;
3796 - window.shouldUseStreaming = shouldUseStreaming;
3797 - window.getChatSession = getChatSession;
3798 - window.getPageContext = getPageContext;
3799 - window.updateStreamingMessage = updateStreamingMessage;
3800 - window.MxChatInstances = MxChatInstances;
3801 - window.getElement = getElement;
3802 - window.getElementDOM = getElementDOM;
3803 - window.getBotIdFromElement = getBotIdFromElement;
3804 -
3805 2436 }); // End of jQuery ready
3806 2437
3807 2438
3808 2439 // ====================================
@@ -3831,263 +2462,9 @@
3831 2462 }
3832 2463 }
3833 2464 });
3834 2465
3835 -// ============================================================================
3836 -// SATISFACTION RATING (v3.2.6)
3837 -// ============================================================================
3838 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3839 -// inactivity following a bot reply. One prompt per session, deduped via
3840 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3841 -// is exactly false (default ON).
3842 -jQuery(function($) {
3843 - if (typeof mxchatChat === 'undefined') return;
3844 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3845 2466
3846 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3847 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3848 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3849 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3850 - if (idleSeconds < 5) idleSeconds = 5;
3851 - if (idleSeconds > 600) idleSeconds = 600;
3852 - var IDLE_MS = idleSeconds * 1000;
3853 - var MIN_BOT_REPLIES = 2;
3854 - var ratingState = {};
3855 2467
3856 - function getState(botId) {
3857 - if (!ratingState[botId]) {
3858 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3859 - }
3860 - return ratingState[botId];
3861 - }
3862 2468
3863 - function getSessionId(botId) {
3864 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3865 - return MxChatInstances.getChatSession(botId);
3866 - }
3867 - return null;
3868 - }
3869 2469
3870 - function isAlreadyRated(sessionId) {
3871 - if (!sessionId) return false;
3872 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3873 - }
3874 -
3875 - function markRated(sessionId) {
3876 - if (!sessionId) return;
3877 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3878 - }
3879 -
3880 - function esc(s) {
3881 - return String(s == null ? '' : s)
3882 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3883 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3884 - }
3885 -
3886 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3887 - function ratingSkipInlineColors(botId) {
3888 - if (mxchatChat.skip_inline_colors) return true;
3889 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3890 - return botAssignments.hasOwnProperty(botId);
3891 - }
3892 -
3893 - function botBubbleStyleAttr(botId) {
3894 - if (ratingSkipInlineColors(botId)) return '';
3895 - var bg = mxchatChat.bot_message_bg_color;
3896 - var fg = mxchatChat.bot_message_font_color;
3897 - if (!bg && !fg) return '';
3898 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
3899 - }
3900 -
3901 - function copy(key) {
3902 - var c = mxchatChat.satisfaction_rating_copy || {};
3903 - var d = {
3904 - question: 'Was this helpful?',
3905 - helpful: 'Helpful',
3906 - not_helpful: 'Not helpful',
3907 - dismiss: 'Dismiss',
3908 - thanks: 'Thanks! Anything we should improve? (optional)',
3909 - placeholder: 'Tell us what could be better…',
3910 - send: 'Send',
3911 - skip: 'Skip',
3912 - saved: 'Thanks for the feedback.'
3913 - };
3914 - return c[key] || d[key];
3915 - }
3916 -
3917 - function thumbUpSvg() {
3918 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
3919 - }
3920 - function thumbDownSvg() {
3921 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
3922 - }
3923 -
3924 - function buildPromptHtml(botId) {
3925 - var styleAttr = botBubbleStyleAttr(botId);
3926 - return ''
3927 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3928 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
3929 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
3930 - + '<div class="mxchat-rating-actions">'
3931 - + '<span class="mxchat-rating-buttons">'
3932 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
3933 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
3934 - + '</span>'
3935 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
3936 - + '</div>'
3937 - + '</div>'
3938 - + '</div>';
3939 - }
3940 -
3941 - function buildFeedbackHtml(botId, rating) {
3942 - var styleAttr = botBubbleStyleAttr(botId);
3943 - return ''
3944 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3945 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
3946 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
3947 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
3948 - + '<div class="mxchat-rating-feedback-actions">'
3949 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
3950 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
3951 - + '</div>'
3952 - + '</div>'
3953 - + '</div>';
3954 - }
3955 -
3956 - function buildSavedHtml(botId) {
3957 - var styleAttr = botBubbleStyleAttr(botId);
3958 - return ''
3959 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3960 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
3961 - + '</div>';
3962 - }
3963 -
3964 - function getChatBoxByBotId(botId) {
3965 - var $byId = $('#chat-box-' + botId);
3966 - if ($byId.length) return $byId.first();
3967 - return $('.chat-box').first();
3968 - }
3969 -
3970 - function scrollChatBoxToBottom($chatBox) {
3971 - if (!$chatBox || !$chatBox.length) return;
3972 - $chatBox.scrollTop($chatBox[0].scrollHeight);
3973 - }
3974 -
3975 - function showPrompt(botId) {
3976 - var s = getState(botId);
3977 - if (s.promptShown || s.dismissed) return;
3978 - var sessionId = getSessionId(botId);
3979 - if (!sessionId) return;
3980 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
3981 - var $chatBox = getChatBoxByBotId(botId);
3982 - if (!$chatBox.length) return;
3983 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
3984 - $chatBox.append(buildPromptHtml(botId));
3985 - s.promptShown = true;
3986 - scrollChatBoxToBottom($chatBox);
3987 - }
3988 -
3989 - function submitRating(botId, rating, feedback) {
3990 - var sessionId = getSessionId(botId);
3991 - if (!sessionId) return;
3992 - $.post(mxchatChat.ajax_url, {
3993 - action: 'mxchat_save_rating',
3994 - session_id: sessionId,
3995 - bot_id: botId,
3996 - rating: rating,
3997 - feedback: feedback || ''
3998 - });
3999 - markRated(sessionId);
4000 - }
4001 -
4002 - function onBotReply(botId) {
4003 - var s = getState(botId);
4004 - s.botReplies += 1;
4005 - if (s.promptShown || s.dismissed) return;
4006 - var sessionId = getSessionId(botId);
4007 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4008 - if (s.botReplies < MIN_BOT_REPLIES) return;
4009 - if (s.idleTimer) clearTimeout(s.idleTimer);
4010 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4011 - }
4012 -
4013 - function onUserMessage(botId) {
4014 - var s = getState(botId);
4015 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4016 - }
4017 -
4018 - function botIdFromChatBox(el) {
4019 - var id = el && el.id ? el.id : '';
4020 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4021 - }
4022 -
4023 - function setupObserver(chatBox) {
4024 - var botId = botIdFromChatBox(chatBox);
4025 - try {
4026 - var observer = new MutationObserver(function(mutations) {
4027 - mutations.forEach(function(m) {
4028 - for (var i = 0; i < m.addedNodes.length; i++) {
4029 - var node = m.addedNodes[i];
4030 - if (!node || node.nodeType !== 1) continue;
4031 - var $n = $(node);
4032 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4033 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4034 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4035 - }
4036 - });
4037 - });
4038 - observer.observe(chatBox, { childList: true });
4039 - } catch (e) { /* noop */ }
4040 - }
4041 -
4042 - $('.chat-box').each(function() { setupObserver(this); });
4043 -
4044 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4045 - e.preventDefault();
4046 - var $btn = $(this);
4047 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4048 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4049 - var botId = $prompt.data('bot-id') || 'default';
4050 - var rating = parseInt($btn.attr('data-rating'), 10);
4051 - if (rating !== 1 && rating !== -1) return;
4052 - submitRating(botId, rating, '');
4053 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4054 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4055 - });
4056 -
4057 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4058 - e.preventDefault();
4059 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4060 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4061 - var botId = $prompt.data('bot-id') || 'default';
4062 - var s = getState(botId);
4063 - s.dismissed = true;
4064 - markRated(getSessionId(botId));
4065 - ($wrap.length ? $wrap : $prompt).remove();
4066 - });
4067 -
4068 - function closeFeedback($fb) {
4069 - var botId = $fb.data('bot-id') || 'default';
4070 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4071 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4072 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4073 - }
4074 -
4075 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4076 - e.preventDefault();
4077 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4078 - });
4079 -
4080 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4081 - e.preventDefault();
4082 - var $fb = $(this).closest('.mxchat-rating-feedback');
4083 - var botId = $fb.data('bot-id') || 'default';
4084 - var rating = parseInt($fb.attr('data-rating'), 10);
4085 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4086 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4087 - if (text !== '') {
4088 - submitRating(botId, rating, text);
4089 - }
4090 - closeFeedback($fb);
4091 - });
4092 -});
4093 2470