| @@ -1,3574 +1,2830 @@ | ||
| 1 | -jQuery(document).ready(function($) { | |
| 2 | - | |
| 3 | - // Nonce refresh is deferred until first user interaction (ensureSession) | |
| 4 | - // to avoid admin-ajax calls on passive page loads. | |
| 5 | - var nonceRefreshed = false; | |
| 6 | - function refreshNonceIfNeeded(callback) { | |
| 7 | - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) { | |
| 8 | - if (callback) callback(); | |
| 9 | - return; | |
| 10 | - } | |
| 11 | - nonceRefreshed = true; | |
| 12 | - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) { | |
| 13 | - if (res && res.success && res.data && res.data.nonce) { | |
| 14 | - mxchatChat.nonce = res.data.nonce; | |
| 15 | - } | |
| 16 | - if (callback) callback(); | |
| 17 | - }); | |
| 18 | - } | |
| 19 | - | |
| 20 | - // ==================================== | |
| 21 | - // MULTI-INSTANCE MANAGEMENT SYSTEM | |
| 22 | - // ==================================== | |
| 23 | - | |
| 24 | - // Instance registry - tracks all chatbot instances on the page | |
| 25 | - const MxChatInstances = { | |
| 26 | - instances: {}, | |
| 27 | - | |
| 28 | - // Initialize an instance for a bot | |
| 29 | - init: function(botId) { | |
| 30 | - if (!this.instances[botId]) { | |
| 31 | - // When persistence is OFF, track when this session started | |
| 32 | - // so the AI only sees messages from this page load | |
| 33 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 34 | - | |
| 35 | - this.instances[botId] = { | |
| 36 | - botId: botId, | |
| 37 | - sessionId: null, | |
| 38 | - lastSeenMessageId: '', | |
| 39 | - notificationCheckInterval: null, | |
| 40 | - pollingInterval: null, | |
| 41 | - processedMessageIds: new Set(), | |
| 42 | - activePdfFile: null, | |
| 43 | - activeWordFile: null, | |
| 44 | - chatHistoryLoaded: false, | |
| 45 | - isStreaming: false, | |
| 46 | - // Fresh context timestamp - only used when persistence is OFF | |
| 47 | - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now() | |
| 48 | - }; | |
| 49 | - } | |
| 50 | - return this.instances[botId]; | |
| 51 | - }, | |
| 52 | - | |
| 53 | - // Get instance by botId | |
| 54 | - get: function(botId) { | |
| 55 | - return this.instances[botId] || this.init(botId); | |
| 56 | - }, | |
| 57 | - | |
| 58 | - // Get all active bot IDs | |
| 59 | - getAllBotIds: function() { | |
| 60 | - return Object.keys(this.instances); | |
| 61 | - }, | |
| 62 | - | |
| 63 | - // Session management per bot | |
| 64 | - // Returns existing session ID from cookie or localStorage (with in-memory fallback), | |
| 65 | - // or null if none exists. Does NOT create a new session — use ensureSession() for that. | |
| 66 | - getChatSession: function(botId) { | |
| 67 | - var cookieName = 'mxchat_session_id_' + botId; | |
| 68 | - var storageKey = 'mxchat_session_id_' + botId; | |
| 69 | - var sessionId = getCookie(cookieName); | |
| 70 | - | |
| 71 | - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent) | |
| 72 | - if (!sessionId) { | |
| 73 | - try { sessionId = localStorage.getItem(storageKey); } catch (e) {} | |
| 74 | - } | |
| 75 | - | |
| 76 | - // Fallback to in-memory instance when cookie AND localStorage are both blocked | |
| 77 | - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned | |
| 78 | - // storage). Without this, ensureSession() can generate and store an ID that | |
| 79 | - // getChatSession() then can't read back, causing null session_ids on send. | |
| 80 | - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) { | |
| 81 | - sessionId = this.instances[botId].sessionId; | |
| 82 | - } | |
| 83 | - | |
| 84 | - // Guard against stored sentinel values that indicate earlier broken writes. | |
| 85 | - if (sessionId === 'null' || sessionId === 'undefined') { | |
| 86 | - sessionId = null; | |
| 87 | - } | |
| 88 | - | |
| 89 | - // Re-sync cookie from localStorage if cookie was lost | |
| 90 | - if (sessionId && !getCookie(cookieName)) { | |
| 91 | - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; | |
| 92 | - } | |
| 93 | - | |
| 94 | - return sessionId || null; | |
| 95 | - }, | |
| 96 | - | |
| 97 | - // Lazy session initializer — called on first user interaction | |
| 98 | - ensureSession: function(botId) { | |
| 99 | - botId = botId || 'default'; | |
| 100 | - var instance = this.instances[botId] || this.init(botId); | |
| 101 | - | |
| 102 | - if (instance.sessionId) { | |
| 103 | - return instance.sessionId; | |
| 104 | - } | |
| 105 | - | |
| 106 | - // Check for existing session from cookie or localStorage | |
| 107 | - var existingSession = this.getChatSession(botId); | |
| 108 | - | |
| 109 | - if (existingSession) { | |
| 110 | - instance.sessionId = existingSession; | |
| 111 | - } else { | |
| 112 | - // Brand new session | |
| 113 | - var newId = generateSessionId(); | |
| 114 | - this.setChatSession(botId, newId); | |
| 115 | - instance.sessionId = newId; | |
| 116 | - } | |
| 117 | - | |
| 118 | - // Now that we have a session, do the deferred work | |
| 119 | - refreshNonceIfNeeded(); | |
| 120 | - trackOriginatingPage(); | |
| 121 | - | |
| 122 | - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI, | |
| 123 | - // so we do NOT call it here to avoid a race condition. | |
| 124 | - | |
| 125 | - return instance.sessionId; | |
| 126 | - }, | |
| 127 | - | |
| 128 | - setChatSession: function(botId, sessionId) { | |
| 129 | - var cookieName = 'mxchat_session_id_' + botId; | |
| 130 | - var storageKey = 'mxchat_session_id_' + botId; | |
| 131 | - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; | |
| 132 | - try { localStorage.setItem(storageKey, sessionId); } catch (e) {} | |
| 133 | - if (this.instances[botId]) { | |
| 134 | - this.instances[botId].sessionId = sessionId; | |
| 135 | - } | |
| 136 | - }, | |
| 137 | - | |
| 138 | - resetChatSession: function(botId) { | |
| 139 | - // Clear old session from localStorage before setting new one | |
| 140 | - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} | |
| 141 | - var newSessionId = generateSessionId(); | |
| 142 | - this.setChatSession(botId, newSessionId); | |
| 143 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 144 | - if ($chatBox.length) { | |
| 145 | - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove(); | |
| 146 | - } | |
| 147 | - if (this.instances[botId]) { | |
| 148 | - this.instances[botId].chatHistoryLoaded = false; | |
| 149 | - this.instances[botId].processedMessageIds = new Set(); | |
| 150 | - } | |
| 151 | - }, | |
| 152 | - | |
| 153 | - // Silent reset — new session ID without clearing the chat UI | |
| 154 | - // Used when IP changes mid-conversation so the user doesn't see messages vanish | |
| 155 | - silentResetSession: function(botId) { | |
| 156 | - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} | |
| 157 | - var newSessionId = generateSessionId(); | |
| 158 | - this.setChatSession(botId, newSessionId); | |
| 159 | - if (this.instances[botId]) { | |
| 160 | - this.instances[botId].sessionId = newSessionId; | |
| 161 | - } | |
| 162 | - return newSessionId; | |
| 163 | - } | |
| 164 | - }; | |
| 165 | - | |
| 166 | - // ==================================== | |
| 167 | - // ELEMENT SELECTOR HELPERS | |
| 168 | - // ==================================== | |
| 169 | - | |
| 170 | - // Check if a specific bot has an AI theme assigned (skip inline colors) | |
| 171 | - function shouldSkipInlineColors(botId) { | |
| 172 | - // If global AI theme is active, skip inline colors for all bots | |
| 173 | - if (mxchatChat.skip_inline_colors) { | |
| 174 | - return true; | |
| 175 | - } | |
| 176 | - // Check if this specific bot has a theme assignment | |
| 177 | - var botAssignments = mxchatChat.bot_theme_assignments || {}; | |
| 178 | - return botAssignments.hasOwnProperty(botId); | |
| 179 | - } | |
| 180 | - | |
| 181 | - // Get element by ID with bot suffix - returns jQuery object | |
| 182 | - function getElement(botId, elementName) { | |
| 183 | - return $('#' + elementName + '-' + botId); | |
| 184 | - } | |
| 185 | - | |
| 186 | - // Get element by ID with bot suffix - returns DOM element | |
| 187 | - function getElementDOM(botId, elementName) { | |
| 188 | - return document.getElementById(elementName + '-' + botId); | |
| 189 | - } | |
| 190 | - | |
| 191 | - // Get bot ID from any element within a chatbot instance | |
| 192 | - function getBotIdFromElement(element) { | |
| 193 | - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper'); | |
| 194 | - if ($wrapper.length) { | |
| 195 | - return $wrapper.data('bot-id') || 'default'; | |
| 196 | - } | |
| 197 | - // Fallback: try to find from floating container | |
| 198 | - var $floating = $(element).closest('.floating-chatbot'); | |
| 199 | - if ($floating.length) { | |
| 200 | - var id = $floating.attr('id') || ''; | |
| 201 | - var match = id.match(/floating-chatbot-(.+)/); | |
| 202 | - if (match) return match[1]; | |
| 203 | - } | |
| 204 | - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id}) | |
| 205 | - var elementId = $(element).attr('id') || ''; | |
| 206 | - if (elementId) { | |
| 207 | - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id} | |
| 208 | - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/); | |
| 209 | - if (idMatch) return idMatch[1]; | |
| 210 | - } | |
| 211 | - return 'default'; | |
| 212 | - } | |
| 213 | - | |
| 214 | - // Get wrapper element for a bot | |
| 215 | - function getWrapper(botId) { | |
| 216 | - return getElement(botId, 'mxchat-chatbot-wrapper'); | |
| 217 | - } | |
| 218 | - | |
| 219 | - // ==================================== | |
| 220 | - // GLOBAL VARIABLES & CONFIGURATION | |
| 221 | - // ==================================== | |
| 222 | - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121'; | |
| 223 | - | |
| 224 | - // Initialize color settings (these are global as they come from PHP) | |
| 225 | - var userMessageBgColor = mxchatChat.user_message_bg_color; | |
| 226 | - var userMessageFontColor = mxchatChat.user_message_font_color; | |
| 227 | - var botMessageBgColor = mxchatChat.bot_message_bg_color; | |
| 228 | - var botMessageFontColor = mxchatChat.bot_message_font_color; | |
| 229 | - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color; | |
| 230 | - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color; | |
| 231 | - | |
| 232 | - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self'; | |
| 233 | - | |
| 234 | - // ==================================== | |
| 235 | - // SESSION MANAGEMENT (Legacy compatibility) | |
| 236 | - // ==================================== | |
| 237 | - | |
| 238 | - function getCookie(name) { | |
| 239 | - let value = "; " + document.cookie; | |
| 240 | - let parts = value.split("; " + name + "="); | |
| 241 | - if (parts.length == 2) return parts.pop().split(";").shift(); | |
| 242 | - } | |
| 243 | - | |
| 244 | - function generateSessionId() { | |
| 245 | - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9); | |
| 246 | - } | |
| 247 | - | |
| 248 | - // Legacy function - now delegates to instance manager | |
| 249 | - function getChatSession(botId) { | |
| 250 | - botId = botId || 'default'; | |
| 251 | - return MxChatInstances.getChatSession(botId); | |
| 252 | - } | |
| 253 | - | |
| 254 | - function setChatSession(sessionId, botId) { | |
| 255 | - botId = botId || 'default'; | |
| 256 | - MxChatInstances.setChatSession(botId, sessionId); | |
| 257 | - } | |
| 258 | - | |
| 259 | - function resetChatSession(botId) { | |
| 260 | - botId = botId || 'default'; | |
| 261 | - MxChatInstances.resetChatSession(botId); | |
| 262 | - } | |
| 263 | - | |
| 264 | - // ==================================== | |
| 265 | - // INITIALIZE ALL CHATBOT INSTANCES | |
| 266 | - // ==================================== | |
| 267 | - | |
| 268 | - function initializeAllInstances() { | |
| 269 | - // Find all chatbot wrappers on the page | |
| 270 | - $('.mxchat-chatbot-wrapper').each(function() { | |
| 271 | - var botId = $(this).data('bot-id') || 'default'; | |
| 272 | - MxChatInstances.init(botId); | |
| 273 | - initializeBotInstance(botId); | |
| 274 | - }); | |
| 275 | - } | |
| 276 | - | |
| 277 | - function initializeBotInstance(botId) { | |
| 278 | - var instance = MxChatInstances.get(botId); | |
| 279 | - | |
| 280 | - // Initialize quick questions state for this bot | |
| 281 | - checkQuickQuestionsState(botId); | |
| 282 | - | |
| 283 | - // Note: Event handlers use event delegation with class selectors, | |
| 284 | - // so they work automatically for all instances without per-bot setup | |
| 285 | - } | |
| 286 | - | |
| 287 | -// ==================================== | |
| 288 | -// CONTEXTUAL AWARENESS FUNCTIONALITY | |
| 289 | -// ==================================== | |
| 290 | - | |
| 291 | -function getPageContext() { | |
| 292 | - // Check if contextual awareness is enabled | |
| 293 | - if (mxchatChat.contextual_awareness_toggle !== 'on') { | |
| 294 | - return null; | |
| 295 | - } | |
| 296 | - | |
| 297 | - // Get page URL | |
| 298 | - const pageUrl = window.location.href; | |
| 299 | - | |
| 300 | - // Get page title | |
| 301 | - const pageTitle = document.title || ''; | |
| 302 | - | |
| 303 | - // Get main content from the page | |
| 304 | - let pageContent = ''; | |
| 305 | - | |
| 306 | - // Try to get content from common content areas | |
| 307 | - const contentSelectors = [ | |
| 308 | - 'main', | |
| 309 | - '[role="main"]', | |
| 310 | - '.content', | |
| 311 | - '.main-content', | |
| 312 | - '.post-content', | |
| 313 | - '.entry-content', | |
| 314 | - '.page-content', | |
| 315 | - 'article', | |
| 316 | - '#content', | |
| 317 | - '#main' | |
| 318 | - ]; | |
| 319 | - | |
| 320 | - let contentElement = null; | |
| 321 | - for (const selector of contentSelectors) { | |
| 322 | - contentElement = document.querySelector(selector); | |
| 323 | - if (contentElement) { | |
| 324 | - break; | |
| 325 | - } | |
| 326 | - } | |
| 327 | - | |
| 328 | - // If no specific content area found, use body but exclude header, footer, nav, sidebar | |
| 329 | - if (!contentElement) { | |
| 330 | - contentElement = document.body; | |
| 331 | - } | |
| 332 | - | |
| 333 | - if (contentElement) { | |
| 334 | - // Clone the element to avoid modifying the original | |
| 335 | - const clone = contentElement.cloneNode(true); | |
| 336 | - | |
| 337 | - // Remove unwanted elements | |
| 338 | - const unwantedSelectors = [ | |
| 339 | - 'header', | |
| 340 | - 'footer', | |
| 341 | - 'nav', | |
| 342 | - '.navigation', | |
| 343 | - '.sidebar', | |
| 344 | - '.widget', | |
| 345 | - '.menu', | |
| 346 | - 'script', | |
| 347 | - 'style', | |
| 348 | - '.comments', | |
| 349 | - '#comments', | |
| 350 | - '.breadcrumb', | |
| 351 | - '.breadcrumbs', | |
| 352 | - '#floating-chatbot', | |
| 353 | - '#floating-chatbot-button', | |
| 354 | - '.mxchat', | |
| 355 | - '[class*="chat"]', | |
| 356 | - '[id*="chat"]' | |
| 357 | - ]; | |
| 358 | - | |
| 359 | - unwantedSelectors.forEach(selector => { | |
| 360 | - const elements = clone.querySelectorAll(selector); | |
| 361 | - elements.forEach(el => el.remove()); | |
| 362 | - }); | |
| 363 | - | |
| 364 | - // Extract MxChat context data attributes before getting text content | |
| 365 | - const contextData = []; | |
| 366 | - clone.querySelectorAll('[data-mxchat-context]').forEach(el => { | |
| 367 | - const contextValue = el.dataset.mxchatContext; | |
| 368 | - if (contextValue && contextValue.trim()) { | |
| 369 | - contextData.push(contextValue); | |
| 370 | - } | |
| 371 | - }); | |
| 372 | - | |
| 373 | - // Get text content and clean it up | |
| 374 | - pageContent = clone.textContent || clone.innerText || ''; | |
| 375 | - | |
| 376 | - // Add context data to page content if any were found | |
| 377 | - if (contextData.length > 0) { | |
| 378 | - pageContent += '\n\nAdditional Context:\n' + contextData.join('\n'); | |
| 379 | - } | |
| 380 | - | |
| 381 | - // Clean up whitespace and limit length | |
| 382 | - pageContent = pageContent | |
| 383 | - .replace(/\s+/g, ' ') | |
| 384 | - .trim() | |
| 385 | - .substring(0, 3000); // Limit to 3000 characters to avoid token limits | |
| 386 | - } | |
| 387 | - | |
| 388 | - // Only return context if we have meaningful content | |
| 389 | - if (!pageContent || pageContent.length < 50) { | |
| 390 | - return null; | |
| 391 | - } | |
| 392 | - | |
| 393 | - return { | |
| 394 | - url: pageUrl, | |
| 395 | - title: pageTitle, | |
| 396 | - content: pageContent | |
| 397 | - }; | |
| 398 | -} | |
| 399 | - | |
| 400 | -// Track originating page when chat starts | |
| 401 | -function trackOriginatingPage() { | |
| 402 | - const sessionId = getChatSession(); | |
| 403 | - const pageUrl = window.location.href; | |
| 404 | - const pageTitle = document.title || 'Untitled Page'; | |
| 405 | - | |
| 406 | - // Only track once per session | |
| 407 | - const trackingKey = 'mxchat_originating_tracked_' + sessionId; | |
| 408 | - if (sessionStorage.getItem(trackingKey)) { | |
| 409 | - return; | |
| 410 | - } | |
| 411 | - | |
| 412 | - $.ajax({ | |
| 413 | - url: mxchatChat.ajax_url, | |
| 414 | - type: 'POST', | |
| 415 | - data: { | |
| 416 | - action: 'mxchat_track_originating_page', | |
| 417 | - session_id: sessionId, | |
| 418 | - page_url: pageUrl, | |
| 419 | - page_title: pageTitle, | |
| 420 | - nonce: mxchatChat.nonce | |
| 421 | - }, | |
| 422 | - success: function(response) { | |
| 423 | - if (response.success) { | |
| 424 | - sessionStorage.setItem(trackingKey, 'true'); | |
| 425 | - } | |
| 426 | - } | |
| 427 | - }); | |
| 428 | -} | |
| 429 | - | |
| 430 | -// ==================================== | |
| 431 | -// CORE CHAT FUNCTIONALITY | |
| 432 | -// ==================================== | |
| 433 | - | |
| 434 | -// Helper functions to disable/enable chat input while waiting for response | |
| 435 | -function disableChatInput(botId) { | |
| 436 | - botId = botId || 'default'; | |
| 437 | - var chatInput = getElementDOM(botId, 'chat-input'); | |
| 438 | - var sendButton = getElementDOM(botId, 'send-button'); | |
| 439 | - if (chatInput) { | |
| 440 | - chatInput.disabled = true; | |
| 441 | - chatInput.style.opacity = '0.6'; | |
| 442 | - } | |
| 443 | - if (sendButton) { | |
| 444 | - sendButton.disabled = true; | |
| 445 | - sendButton.style.opacity = '0.5'; | |
| 446 | - sendButton.style.pointerEvents = 'none'; | |
| 447 | - } | |
| 448 | -} | |
| 449 | - | |
| 450 | -function enableChatInput(botId) { | |
| 451 | - botId = botId || 'default'; | |
| 452 | - var chatInput = getElementDOM(botId, 'chat-input'); | |
| 453 | - var sendButton = getElementDOM(botId, 'send-button'); | |
| 454 | - if (chatInput) { | |
| 455 | - chatInput.disabled = false; | |
| 456 | - chatInput.style.opacity = '1'; | |
| 457 | - chatInput.focus(); | |
| 458 | - } | |
| 459 | - if (sendButton) { | |
| 460 | - sendButton.disabled = false; | |
| 461 | - sendButton.style.opacity = '1'; | |
| 462 | - sendButton.style.pointerEvents = 'auto'; | |
| 463 | - } | |
| 464 | -} | |
| 465 | - | |
| 466 | -// Update your existing sendMessage function | |
| 467 | -function sendMessage(botId) { | |
| 468 | - botId = botId || 'default'; | |
| 469 | - MxChatInstances.ensureSession(botId); | |
| 470 | - var $chatInput = getElement(botId, 'chat-input'); | |
| 471 | - var message = $chatInput.val(); | |
| 472 | - | |
| 473 | - // ADD PROMPT HOOK HERE | |
| 474 | - if (typeof customMxChatFilter === 'function') { | |
| 475 | - message = customMxChatFilter(message, "prompt"); | |
| 476 | - } | |
| 477 | - | |
| 478 | - if (message) { | |
| 479 | - // Don't disable input in live agent mode - let users chat freely | |
| 480 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 481 | - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; | |
| 482 | - if (!isAgentMode) { | |
| 483 | - disableChatInput(botId); | |
| 484 | - } | |
| 485 | - | |
| 486 | - appendMessage("user", message, '', [], false, botId); | |
| 487 | - $chatInput.val(''); | |
| 488 | - $chatInput.css('height', 'auto'); | |
| 489 | - | |
| 490 | - if (hasQuickQuestions(botId)) { | |
| 491 | - collapseQuickQuestions(botId); | |
| 492 | - } | |
| 493 | - appendThinkingMessage(botId); | |
| 494 | - scrollToBottom(botId); | |
| 495 | - | |
| 496 | - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 497 | - | |
| 498 | - // Check if streaming is enabled AND supported for this model | |
| 499 | - if (shouldUseStreaming(currentModel)) { | |
| 500 | - callMxChatStream(message, function(response) { | |
| 501 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); | |
| 502 | - }, botId); | |
| 503 | - } else { | |
| 504 | - callMxChat(message, function(response) { | |
| 505 | - replaceLastMessage("bot", response, '', [], botId); | |
| 506 | - }, botId); | |
| 507 | - } | |
| 508 | - } | |
| 509 | -} | |
| 510 | - | |
| 511 | -// Update your existing sendMessageToChatbot function | |
| 512 | -function sendMessageToChatbot(message, botId) { | |
| 513 | - botId = botId || 'default'; | |
| 514 | - MxChatInstances.ensureSession(botId); | |
| 515 | - | |
| 516 | - // ADD PROMPT HOOK HERE | |
| 517 | - if (typeof customMxChatFilter === 'function') { | |
| 518 | - message = customMxChatFilter(message, "prompt"); | |
| 519 | - } | |
| 520 | - | |
| 521 | - // Don't disable input in live agent mode - let users chat freely | |
| 522 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 523 | - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; | |
| 524 | - if (!isAgentMode) { | |
| 525 | - disableChatInput(botId); | |
| 526 | - } | |
| 527 | - | |
| 528 | - var sessionId = getChatSession(botId); | |
| 529 | - | |
| 530 | - if (hasQuickQuestions(botId)) { | |
| 531 | - collapseQuickQuestions(botId); | |
| 532 | - } | |
| 533 | - appendThinkingMessage(botId); | |
| 534 | - scrollToBottom(botId); | |
| 535 | - | |
| 536 | - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 537 | - | |
| 538 | - // Check if streaming is enabled AND supported for this model | |
| 539 | - if (shouldUseStreaming(currentModel)) { | |
| 540 | - callMxChatStream(message, function(response) { | |
| 541 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); | |
| 542 | - }, botId); | |
| 543 | - } else { | |
| 544 | - callMxChat(message, function(response) { | |
| 545 | - getElement(botId, 'chat-box').find('.temporary-message').remove(); | |
| 546 | - replaceLastMessage("bot", response, '', [], botId); | |
| 547 | - }, botId); | |
| 548 | - } | |
| 549 | -} | |
| 550 | - | |
| 551 | -// Updated shouldUseStreaming function with debugging | |
| 552 | -function shouldUseStreaming(model) { | |
| 553 | - // Check if streaming is enabled in settings (using your toggle naming pattern) | |
| 554 | - const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on'; | |
| 555 | - | |
| 556 | - // Check if model supports streaming | |
| 557 | - const streamingSupported = isStreamingSupported(model); | |
| 558 | - | |
| 559 | - | |
| 560 | - // Only use streaming if both enabled and supported | |
| 561 | - return streamingEnabled && streamingSupported; | |
| 562 | -} | |
| 563 | - | |
| 564 | -// Helper function to handle chat mode updates | |
| 565 | -function handleChatModeUpdates(response, responseText) { | |
| 566 | - // Check for explicit chat mode in response (THIS IS THE KEY FIX) | |
| 567 | - if (response.chat_mode) { | |
| 568 | - updateChatModeIndicator(response.chat_mode); | |
| 569 | - return; // Return early since we found explicit mode | |
| 570 | - } | |
| 571 | - // Check for fallback response chat mode | |
| 572 | - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) { | |
| 573 | - updateChatModeIndicator(response.fallbackResponse.chat_mode); | |
| 574 | - return; // Return early since we found explicit mode | |
| 575 | - } | |
| 576 | - | |
| 577 | - // Only do text-based detection if no explicit mode was provided | |
| 578 | - // Check for specific AI chatbot response text | |
| 579 | - if (responseText === 'You are now chatting with the AI chatbot.' || | |
| 580 | - responseText.includes('now chatting with the AI') || | |
| 581 | - responseText.includes('switched to AI mode') || | |
| 582 | - responseText.includes('AI chatbot is now')) { | |
| 583 | - updateChatModeIndicator('ai'); | |
| 584 | - } | |
| 585 | - // Check for agent transfer messages | |
| 586 | - else if (responseText.includes('agent') && | |
| 587 | - (responseText.includes('transfer') || responseText.includes('connected'))) { | |
| 588 | - updateChatModeIndicator('agent'); | |
| 589 | - } | |
| 590 | -} | |
| 591 | - | |
| 592 | -// Function to get bot ID from any element or wrapper | |
| 593 | -// If element is provided, finds the bot ID from its wrapper | |
| 594 | -// If no element, returns 'default' (for backward compatibility) | |
| 595 | -function getMxChatBotId(element) { | |
| 596 | - if (element) { | |
| 597 | - return getBotIdFromElement(element); | |
| 598 | - } | |
| 599 | - // Fallback: find first chatbot wrapper on page | |
| 600 | - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper'); | |
| 601 | - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default'; | |
| 602 | -} | |
| 603 | - | |
| 604 | -function callMxChat(message, callback, botId) { | |
| 605 | - botId = botId || getMxChatBotId(); | |
| 606 | - | |
| 607 | - // Store the message in case we need to retry after session reset | |
| 608 | - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message); | |
| 609 | - | |
| 610 | - // Get page context if contextual awareness is enabled | |
| 611 | - const pageContext = getPageContext(); | |
| 612 | - | |
| 613 | - // Get instance for session start timestamp (used when persistence is OFF) | |
| 614 | - var instance = MxChatInstances.get(botId); | |
| 615 | - | |
| 616 | - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent | |
| 617 | - // and returns the guaranteed-present session id from the in-memory instance even when | |
| 618 | - // cookie/localStorage writes are silently blocked by the browser. | |
| 619 | - var sessionId = MxChatInstances.ensureSession(botId); | |
| 620 | - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') { | |
| 621 | - // Last-resort generation to ensure we never POST a null marker. | |
| 622 | - sessionId = generateSessionId(); | |
| 623 | - MxChatInstances.setChatSession(botId, sessionId); | |
| 624 | - } | |
| 625 | - | |
| 626 | - // Prepare AJAX data | |
| 627 | - const ajaxData = { | |
| 628 | - action: 'mxchat_handle_chat_request', | |
| 629 | - message: message, | |
| 630 | - session_id: sessionId, | |
| 631 | - nonce: mxchatChat.nonce, | |
| 632 | - current_page_url: window.location.href, | |
| 633 | - current_page_title: document.title, | |
| 634 | - bot_id: botId, | |
| 635 | - // Pass session start timestamp so AI context matches what user sees | |
| 636 | - session_start_timestamp: instance.sessionStartTimestamp || 0 | |
| 637 | - }; | |
| 638 | - | |
| 639 | - // Add page context if available | |
| 640 | - if (pageContext) { | |
| 641 | - ajaxData.page_context = JSON.stringify(pageContext); | |
| 642 | - } | |
| 643 | - | |
| 644 | - // CHECK FOR VISION FLAGS AND ADD THEM | |
| 645 | - if (window.mxchatVisionProcessed) { | |
| 646 | - ajaxData.vision_processed = true; | |
| 647 | - ajaxData.original_user_message = window.mxchatOriginalMessage || message; | |
| 648 | - ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0; | |
| 649 | - // Clear the flags after use | |
| 650 | - window.mxchatVisionProcessed = false; | |
| 651 | - window.mxchatOriginalMessage = null; | |
| 652 | - window.mxchatVisionImagesCount = 0; | |
| 653 | - } | |
| 654 | - | |
| 655 | - $.ajax({ | |
| 656 | - url: mxchatChat.ajax_url, | |
| 657 | - type: 'POST', | |
| 658 | - dataType: 'json', | |
| 659 | - data: ajaxData, | |
| 660 | - success: function(response) { | |
| 661 | - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST | |
| 662 | - if (response.chat_mode) { | |
| 663 | - updateChatModeIndicator(response.chat_mode, botId); | |
| 664 | - } | |
| 665 | - | |
| 666 | - // Also check in data property if response is wrapped | |
| 667 | - if (response.data && response.data.chat_mode) { | |
| 668 | - updateChatModeIndicator(response.data.chat_mode, botId); | |
| 669 | - } | |
| 670 | - | |
| 671 | - // SECURITY FIX: Check for errors FIRST before checking for success | |
| 672 | - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed | |
| 673 | - if (response.success === false || (response.data && response.data.error_message)) { | |
| 674 | - let errorMessage = ""; | |
| 675 | - let errorCode = ""; | |
| 676 | - | |
| 677 | - // Check various possible error locations in the response | |
| 678 | - if (response.data && response.data.error_message) { | |
| 679 | - errorMessage = response.data.error_message; | |
| 680 | - errorCode = response.data.error_code || ""; | |
| 681 | - } else if (response.error_message) { | |
| 682 | - errorMessage = response.error_message; | |
| 683 | - errorCode = response.error_code || ""; | |
| 684 | - } else if (response.message) { | |
| 685 | - errorMessage = response.message; | |
| 686 | - } else if (typeof response.data === 'string') { | |
| 687 | - errorMessage = response.data; | |
| 688 | - } else { | |
| 689 | - // Fallback for any other unexpected response format | |
| 690 | - errorMessage = "An error occurred. Please try again or contact support."; | |
| 691 | - } | |
| 692 | - | |
| 693 | - // Handle session reset action (IP changed, session expired, etc.) | |
| 694 | - // Silent reset — keep chat UI intact, just get a new session and retry | |
| 695 | - if (response.data && response.data.action === 'reset_session') { | |
| 696 | - MxChatInstances.silentResetSession(botId); | |
| 697 | - // Re-send the original message with the new session (user message is already displayed) | |
| 698 | - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); | |
| 699 | - if (originalMessage) { | |
| 700 | - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); | |
| 701 | - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 702 | - if (shouldUseStreaming(currentModel)) { | |
| 703 | - callMxChatStream(originalMessage, function(response) { | |
| 704 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); | |
| 705 | - }, botId); | |
| 706 | - } else { | |
| 707 | - callMxChat(originalMessage, function(response) { | |
| 708 | - replaceLastMessage("bot", response, '', [], botId); | |
| 709 | - }, botId); | |
| 710 | - } | |
| 711 | - } | |
| 712 | - return; | |
| 713 | - } | |
| 714 | - | |
| 715 | - // Format user-friendly error message | |
| 716 | - let displayMessage = errorMessage; | |
| 717 | - | |
| 718 | - // Customize message for admin users | |
| 719 | - if (mxchatChat.is_admin) { | |
| 720 | - // For admin users, show more technical details including error code | |
| 721 | - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : ""); | |
| 722 | - } | |
| 723 | - | |
| 724 | - replaceLastMessage("bot", displayMessage, '', [], botId); | |
| 725 | - return; // Exit early for errors | |
| 726 | - } | |
| 727 | - | |
| 728 | - // NOW check if this is a successful response by looking for text, html, or message fields | |
| 729 | - // This preserves compatibility with your server response format | |
| 730 | - if (response.text !== undefined || response.html !== undefined || response.message !== undefined || | |
| 731 | - (response.success === true && response.data && response.data.status === 'waiting_for_agent')) { | |
| 732 | - | |
| 733 | - // Handle successful response - this is your original success handling code | |
| 734 | - | |
| 735 | - // Handle other responses | |
| 736 | - let responseText = response.text || ''; | |
| 737 | - let responseHtml = response.html || ''; | |
| 738 | - let responseMessage = response.message || ''; | |
| 739 | - | |
| 740 | - // Add PDF filename handling | |
| 741 | - if (response.data && response.data.filename) { | |
| 742 | - showActivePdf(response.data.filename, botId); | |
| 743 | - var instance = MxChatInstances.get(botId); | |
| 744 | - instance.activePdfFile = response.data.filename; | |
| 745 | - } | |
| 746 | - | |
| 747 | - // Add redirect check here | |
| 748 | - if (response.redirect_url) { | |
| 749 | - if (responseText) { | |
| 750 | - replaceLastMessage("bot", responseText, '', [], botId); | |
| 751 | - } | |
| 752 | - setTimeout(() => { | |
| 753 | - window.location.href = response.redirect_url; | |
| 754 | - }, 1500); | |
| 755 | - return; | |
| 756 | - } | |
| 757 | - | |
| 758 | - // Check for live agent response | |
| 759 | - if (response.success && response.data && response.data.status === 'waiting_for_agent') { | |
| 760 | - removeThinkingDots(botId); | |
| 761 | - updateChatModeIndicator('agent', botId); | |
| 762 | - enableChatInput(botId); | |
| 763 | - return; | |
| 764 | - } | |
| 765 | - | |
| 766 | - // Handle the message and show notification if chat is hidden | |
| 767 | - if (responseText || responseHtml || responseMessage) { | |
| 768 | - | |
| 769 | - // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING | |
| 770 | - if (responseText && typeof customMxChatFilter === 'function') { | |
| 771 | - responseText = customMxChatFilter(responseText, "response"); | |
| 772 | - } | |
| 773 | - if (responseMessage && typeof customMxChatFilter === 'function') { | |
| 774 | - responseMessage = customMxChatFilter(responseMessage, "response"); | |
| 775 | - } | |
| 776 | - | |
| 777 | - // Update the messages as before | |
| 778 | - if (responseText && responseHtml) { | |
| 779 | - replaceLastMessage("bot", responseText, responseHtml, [], botId); | |
| 780 | - } else if (responseText) { | |
| 781 | - replaceLastMessage("bot", responseText, '', [], botId); | |
| 782 | - } else if (responseHtml) { | |
| 783 | - replaceLastMessage("bot", "", responseHtml, [], botId); | |
| 784 | - } else if (responseMessage) { | |
| 785 | - replaceLastMessage("bot", responseMessage, '', [], botId); | |
| 786 | - } | |
| 787 | - | |
| 788 | - // Check if chat is hidden and show notification | |
| 789 | - var $floatingChatbot = getElement(botId, 'floating-chatbot'); | |
| 790 | - if ($floatingChatbot.hasClass('hidden')) { | |
| 791 | - var $badge = getElement(botId, 'chat-notification-badge'); | |
| 792 | - if ($badge.length) { | |
| 793 | - $badge.show(); | |
| 794 | - } | |
| 795 | - } | |
| 796 | - } else { | |
| 797 | - var emptyMsg = "I received an empty response. Please try again or contact support if this persists."; | |
| 798 | - if (response.vectorstore_error) { | |
| 799 | - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error; | |
| 800 | - } | |
| 801 | - replaceLastMessage("bot", emptyMsg, '', [], botId); | |
| 802 | - } | |
| 803 | - | |
| 804 | - if (response.message_id) { | |
| 805 | - var instance = MxChatInstances.get(botId); | |
| 806 | - instance.lastSeenMessageId = response.message_id; | |
| 807 | - } | |
| 808 | - | |
| 809 | - return; | |
| 810 | - } | |
| 811 | - | |
| 812 | - // Fallback for truly unexpected response formats | |
| 813 | - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId); | |
| 814 | - }, | |
| 815 | - error: function(xhr, status, error) { | |
| 816 | - let errorMessage = "An unexpected error occurred."; | |
| 817 | - | |
| 818 | - // Try to parse the response if it's JSON | |
| 819 | - try { | |
| 820 | - const responseJson = JSON.parse(xhr.responseText); | |
| 821 | - | |
| 822 | - if (responseJson.data && responseJson.data.error_message) { | |
| 823 | - errorMessage = responseJson.data.error_message; | |
| 824 | - } else if (responseJson.message) { | |
| 825 | - errorMessage = responseJson.message; | |
| 826 | - } | |
| 827 | - } catch (e) { | |
| 828 | - // Not JSON or parsing failed, use HTTP status based messages | |
| 829 | - if (xhr.status === 0) { | |
| 830 | - errorMessage = "Network error: Please check your internet connection."; | |
| 831 | - } else if (xhr.status === 403) { | |
| 832 | - errorMessage = "Access denied: Your session may have expired. Please refresh the page."; | |
| 833 | - } else if (xhr.status === 404) { | |
| 834 | - errorMessage = "API endpoint not found. Please contact support."; | |
| 835 | - } else if (xhr.status === 429) { | |
| 836 | - errorMessage = "Too many requests. Please try again in a moment."; | |
| 837 | - } else if (xhr.status >= 500) { | |
| 838 | - errorMessage = "Server error: The server encountered an issue. Please try again later."; | |
| 839 | - } | |
| 840 | - } | |
| 841 | - | |
| 842 | - replaceLastMessage("bot", errorMessage, '', [], botId); | |
| 843 | - } | |
| 844 | - }); | |
| 845 | -} | |
| 846 | - | |
| 847 | -function callMxChatStream(message, callback, botId) { | |
| 848 | - botId = botId || getMxChatBotId(); | |
| 849 | - | |
| 850 | - // Store the message in case we need to retry after session reset | |
| 851 | - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message); | |
| 852 | - | |
| 853 | - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 854 | - if (!isStreamingSupported(currentModel)) { | |
| 855 | - callMxChat(message, callback, botId); | |
| 856 | - return; | |
| 857 | - } | |
| 858 | - | |
| 859 | - // Get page context if contextual awareness is enabled | |
| 860 | - const pageContext = getPageContext(); | |
| 861 | - | |
| 862 | - // Get instance for session start timestamp (used when persistence is OFF) | |
| 863 | - var instance = MxChatInstances.get(botId); | |
| 864 | - | |
| 865 | - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any | |
| 866 | - // non-string value via String(), so passing `null` would POST the literal string "null" | |
| 867 | - // and land in the transcripts table as a ghost session. ensureSession() always returns | |
| 868 | - // a real string even when cookies/localStorage are blocked. | |
| 869 | - var streamSessionId = MxChatInstances.ensureSession(botId); | |
| 870 | - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') { | |
| 871 | - streamSessionId = generateSessionId(); | |
| 872 | - MxChatInstances.setChatSession(botId, streamSessionId); | |
| 873 | - } | |
| 874 | - | |
| 875 | - const formData = new FormData(); | |
| 876 | - formData.append('action', 'mxchat_stream_chat'); | |
| 877 | - formData.append('message', message); | |
| 878 | - formData.append('session_id', streamSessionId); | |
| 879 | - formData.append('nonce', mxchatChat.nonce); | |
| 880 | - formData.append('current_page_url', window.location.href); | |
| 881 | - formData.append('current_page_title', document.title); | |
| 882 | - formData.append('bot_id', botId); | |
| 883 | - // Pass session start timestamp so AI context matches what user sees | |
| 884 | - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0); | |
| 885 | - | |
| 886 | - // Add page context if available | |
| 887 | - if (pageContext) { | |
| 888 | - formData.append('page_context', JSON.stringify(pageContext)); | |
| 889 | - } | |
| 890 | - | |
| 891 | - // CHECK FOR VISION FLAGS AND ADD THEM | |
| 892 | - if (window.mxchatVisionProcessed) { | |
| 893 | - formData.append('vision_processed', 'true'); | |
| 894 | - formData.append('original_user_message', window.mxchatOriginalMessage || message); | |
| 895 | - formData.append('vision_images_count', window.mxchatVisionImagesCount || '0'); | |
| 896 | - // Clear the flags after use | |
| 897 | - window.mxchatVisionProcessed = false; | |
| 898 | - window.mxchatOriginalMessage = null; | |
| 899 | - window.mxchatVisionImagesCount = 0; | |
| 900 | - } | |
| 901 | - | |
| 902 | - let accumulatedContent = ''; | |
| 903 | - let testingDataReceived = false; | |
| 904 | - let streamingStarted = false; | |
| 905 | - | |
| 906 | - fetch(mxchatChat.ajax_url, { | |
| 907 | - method: 'POST', | |
| 908 | - body: formData, | |
| 909 | - credentials: 'same-origin' | |
| 910 | - }) | |
| 911 | - .then(response => { | |
| 912 | - // Store the response for potential fallback handling | |
| 913 | - const responseClone = response.clone(); | |
| 914 | - | |
| 915 | - if (!response.ok) { | |
| 916 | - // Try to get error details from response | |
| 917 | - return responseClone.json().then(errorData => { | |
| 918 | - throw { isServerError: true, data: errorData }; | |
| 919 | - }).catch(() => { | |
| 920 | - throw new Error('Network response was not ok'); | |
| 921 | - }); | |
| 922 | - } | |
| 923 | - | |
| 924 | - // Check if response is JSON instead of streaming | |
| 925 | - const contentType = response.headers.get('content-type'); | |
| 926 | - if (contentType && contentType.includes('application/json')) { | |
| 927 | - return responseClone.json().then(data => { | |
| 928 | - // IMMEDIATE CHAT MODE UPDATE for JSON response | |
| 929 | - if (data.chat_mode) { | |
| 930 | - updateChatModeIndicator(data.chat_mode, botId); | |
| 931 | - } | |
| 932 | - | |
| 933 | - // Check for testing panel | |
| 934 | - if (window.mxchatTestPanelInstance && data.testing_data) { | |
| 935 | - window.mxchatTestPanelInstance.handleTestingData(data.testing_data); | |
| 936 | - } | |
| 937 | - | |
| 938 | - // Handle the JSON response directly | |
| 939 | - handleNonStreamResponse(data, callback, botId); | |
| 940 | - return Promise.resolve(); // Prevent further processing | |
| 941 | - }); | |
| 942 | - } | |
| 943 | - | |
| 944 | - // Continue with streaming processing | |
| 945 | - const reader = response.body.getReader(); | |
| 946 | - const decoder = new TextDecoder(); | |
| 947 | - let buffer = ''; | |
| 948 | - | |
| 949 | - function processStream() { | |
| 950 | - reader.read().then(({ done, value }) => { | |
| 951 | - if (done) { | |
| 952 | - // If streaming completed but no content was received, try to get response as fallback | |
| 953 | - if (!streamingStarted || !accumulatedContent) { | |
| 954 | - // Try to read the response as JSON | |
| 955 | - responseClone.text().then(text => { | |
| 956 | - try { | |
| 957 | - const data = JSON.parse(text); | |
| 958 | - if (data.text || data.message || data.html) { | |
| 959 | - handleNonStreamResponse(data, callback, botId); | |
| 960 | - } else { | |
| 961 | - // No valid data, fall back to regular call | |
| 962 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 963 | - callMxChat(message, callback, botId); | |
| 964 | - } | |
| 965 | - } catch (e) { | |
| 966 | - // Could not parse, fall back to regular call | |
| 967 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 968 | - callMxChat(message, callback, botId); | |
| 969 | - } | |
| 970 | - }).catch(() => { | |
| 971 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 972 | - callMxChat(message, callback, botId); | |
| 973 | - }); | |
| 974 | - return; | |
| 975 | - } | |
| 976 | - | |
| 977 | - // Re-enable chat input when stream ends with content | |
| 978 | - enableChatInput(botId); | |
| 979 | - | |
| 980 | - // Scroll the user's last message to the top now that the | |
| 981 | - // bot's full reply has rendered (gives max reading room). | |
| 982 | - var $chatBoxDone = getElement(botId, 'chat-box'); | |
| 983 | - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last(); | |
| 984 | - if ($lastUserMsgDone.length) { | |
| 985 | - scrollElementToTop($lastUserMsgDone, botId); | |
| 986 | - } | |
| 987 | - | |
| 988 | - if (callback) { | |
| 989 | - callback(accumulatedContent); | |
| 990 | - } | |
| 991 | - return; | |
| 992 | - } | |
| 993 | - | |
| 994 | - buffer += decoder.decode(value, { stream: true }); | |
| 995 | - const lines = buffer.split('\n'); | |
| 996 | - buffer = lines.pop() || ''; | |
| 997 | - | |
| 998 | - for (const line of lines) { | |
| 999 | - if (line.startsWith('data: ')) { | |
| 1000 | - const data = line.substring(6); | |
| 1001 | - | |
| 1002 | - if (data === '[DONE]') { | |
| 1003 | - if (!accumulatedContent) { | |
| 1004 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 1005 | - callMxChat(message, callback, botId); | |
| 1006 | - return; | |
| 1007 | - } | |
| 1008 | - | |
| 1009 | - // Re-enable chat input after streaming completes | |
| 1010 | - enableChatInput(botId); | |
| 1011 | - | |
| 1012 | - // Scroll the user's last message to the top now | |
| 1013 | - // that the bot's full reply has rendered. | |
| 1014 | - var $chatBoxStreamDone = getElement(botId, 'chat-box'); | |
| 1015 | - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last(); | |
| 1016 | - if ($lastUserMsgStreamDone.length) { | |
| 1017 | - scrollElementToTop($lastUserMsgStreamDone, botId); | |
| 1018 | - } | |
| 1019 | - | |
| 1020 | - if (callback) { | |
| 1021 | - callback(accumulatedContent); | |
| 1022 | - } | |
| 1023 | - return; | |
| 1024 | - } | |
| 1025 | - | |
| 1026 | - try { | |
| 1027 | - const json = JSON.parse(data); | |
| 1028 | - | |
| 1029 | - // IMMEDIATE CHAT MODE UPDATE FOR STREAMING | |
| 1030 | - if (json.chat_mode) { | |
| 1031 | - updateChatModeIndicator(json.chat_mode, botId); | |
| 1032 | - } | |
| 1033 | - | |
| 1034 | - // Handle testing data | |
| 1035 | - if (json.testing_data && !testingDataReceived) { | |
| 1036 | - if (window.mxchatTestPanelInstance) { | |
| 1037 | - window.mxchatTestPanelInstance.handleTestingData(json.testing_data); | |
| 1038 | - testingDataReceived = true; | |
| 1039 | - } | |
| 1040 | - } | |
| 1041 | - // Handle content streaming | |
| 1042 | - else if (json.content) { | |
| 1043 | - streamingStarted = true; | |
| 1044 | - accumulatedContent += json.content; | |
| 1045 | - updateStreamingMessage(accumulatedContent, botId); | |
| 1046 | - } | |
| 1047 | - // Handle complete response in stream (fallback response) | |
| 1048 | - else if (json.text || json.message || json.html) { | |
| 1049 | - handleNonStreamResponse(json, callback, botId); | |
| 1050 | - return; | |
| 1051 | - } | |
| 1052 | - // Handle errors | |
| 1053 | - else if (json.error) { | |
| 1054 | - | |
| 1055 | - // Get error message from various possible fields | |
| 1056 | - let errorMessage = json.error_message || json.message || json.text || | |
| 1057 | - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.'); | |
| 1058 | - | |
| 1059 | - // Re-enable chat input on error | |
| 1060 | - enableChatInput(botId); | |
| 1061 | - | |
| 1062 | - // Display the error directly in the chat | |
| 1063 | - replaceLastMessage("bot", errorMessage, '', [], botId); | |
| 1064 | - | |
| 1065 | - if (callback) { | |
| 1066 | - callback(errorMessage); | |
| 1067 | - } | |
| 1068 | - return; | |
| 1069 | - } | |
| 1070 | - } catch (e) { | |
| 1071 | - // SSE data parsing error - silently continue | |
| 1072 | - } | |
| 1073 | - } | |
| 1074 | - } | |
| 1075 | - | |
| 1076 | - processStream(); | |
| 1077 | - }).catch(streamError => { | |
| 1078 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 1079 | - callMxChat(message, callback, botId); | |
| 1080 | - }); | |
| 1081 | - } | |
| 1082 | - | |
| 1083 | - processStream(); | |
| 1084 | - }) | |
| 1085 | - .catch(error => { | |
| 1086 | - // Check if we have server error data with chat mode | |
| 1087 | - if (error && error.isServerError && error.data) { | |
| 1088 | - // Check for chat mode in error data | |
| 1089 | - if (error.data.chat_mode) { | |
| 1090 | - updateChatModeIndicator(error.data.chat_mode, botId); | |
| 1091 | - } | |
| 1092 | - | |
| 1093 | - handleNonStreamResponse(error.data, callback, botId); | |
| 1094 | - } else { | |
| 1095 | - // Only fall back to regular call if we don't have any response data | |
| 1096 | - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 1097 | - callMxChat(message, callback, botId); | |
| 1098 | - } | |
| 1099 | - }); | |
| 1100 | -} | |
| 1101 | - | |
| 1102 | -// Helper function to handle non-streaming responses | |
| 1103 | -function handleNonStreamResponse(data, callback, botId) { | |
| 1104 | - botId = botId || 'default'; | |
| 1105 | - | |
| 1106 | - // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES | |
| 1107 | - if (data.chat_mode) { | |
| 1108 | - updateChatModeIndicator(data.chat_mode, botId); | |
| 1109 | - } | |
| 1110 | - | |
| 1111 | - // Also check in data property if response is wrapped | |
| 1112 | - if (data.data && data.data.chat_mode) { | |
| 1113 | - updateChatModeIndicator(data.data.chat_mode, botId); | |
| 1114 | - } | |
| 1115 | - | |
| 1116 | - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it | |
| 1117 | - // This prevents a visual gap between thinking dots disappearing and content appearing | |
| 1118 | - | |
| 1119 | - // SECURITY FIX: Check for errors FIRST | |
| 1120 | - if (data.success === false || (data.data && data.data.error_message)) { | |
| 1121 | - let errorMessage = ""; | |
| 1122 | - let errorCode = ""; | |
| 1123 | - | |
| 1124 | - // Check various possible error locations | |
| 1125 | - if (data.data && data.data.error_message) { | |
| 1126 | - errorMessage = data.data.error_message; | |
| 1127 | - errorCode = data.data.error_code || ""; | |
| 1128 | - } else if (data.error_message) { | |
| 1129 | - errorMessage = data.error_message; | |
| 1130 | - errorCode = data.error_code || ""; | |
| 1131 | - } else if (data.message) { | |
| 1132 | - errorMessage = data.message; | |
| 1133 | - } else if (typeof data.data === 'string') { | |
| 1134 | - errorMessage = data.data; | |
| 1135 | - } else { | |
| 1136 | - errorMessage = "An error occurred. Please try again or contact support."; | |
| 1137 | - } | |
| 1138 | - | |
| 1139 | - // Handle session reset action (IP changed, session expired, etc.) | |
| 1140 | - // Silent reset — keep chat UI intact, just get a new session and retry | |
| 1141 | - if (data.data && data.data.action === 'reset_session') { | |
| 1142 | - MxChatInstances.silentResetSession(botId); | |
| 1143 | - // Re-send the original message with the new session (user message is already displayed) | |
| 1144 | - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); | |
| 1145 | - if (originalMessage) { | |
| 1146 | - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); | |
| 1147 | - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 1148 | - if (shouldUseStreaming(currentModel)) { | |
| 1149 | - callMxChatStream(originalMessage, callback, botId); | |
| 1150 | - } else { | |
| 1151 | - callMxChat(originalMessage, callback, botId); | |
| 1152 | - } | |
| 1153 | - } | |
| 1154 | - return; | |
| 1155 | - } | |
| 1156 | - | |
| 1157 | - // Format user-friendly error message | |
| 1158 | - let displayMessage = errorMessage; | |
| 1159 | - if (mxchatChat.is_admin) { | |
| 1160 | - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : ""); | |
| 1161 | - } | |
| 1162 | - | |
| 1163 | - replaceLastMessage("bot", displayMessage, '', [], botId); | |
| 1164 | - | |
| 1165 | - if (callback) { | |
| 1166 | - callback(''); | |
| 1167 | - } | |
| 1168 | - return; // Exit early for errors | |
| 1169 | - } | |
| 1170 | - | |
| 1171 | - // Check for live agent response | |
| 1172 | - if (data.success && data.data && data.data.status === 'waiting_for_agent') { | |
| 1173 | - removeThinkingDots(botId); | |
| 1174 | - // Also remove any leftover bot-message that lost its temporary-message class | |
| 1175 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1176 | - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); | |
| 1177 | - updateChatModeIndicator('agent', botId); | |
| 1178 | - enableChatInput(botId); | |
| 1179 | - if (callback) { | |
| 1180 | - callback(''); | |
| 1181 | - } | |
| 1182 | - return; | |
| 1183 | - } | |
| 1184 | - | |
| 1185 | - // Handle different response formats | |
| 1186 | - if (data.text || data.html || data.message) { | |
| 1187 | - | |
| 1188 | - // Apply response hooks | |
| 1189 | - if (data.text && typeof customMxChatFilter === 'function') { | |
| 1190 | - data.text = customMxChatFilter(data.text, "response"); | |
| 1191 | - } | |
| 1192 | - if (data.message && typeof customMxChatFilter === 'function') { | |
| 1193 | - data.message = customMxChatFilter(data.message, "response"); | |
| 1194 | - } | |
| 1195 | - | |
| 1196 | - // Display the response | |
| 1197 | - if (data.text && data.html) { | |
| 1198 | - replaceLastMessage("bot", data.text, data.html, [], botId); | |
| 1199 | - } else if (data.text) { | |
| 1200 | - replaceLastMessage("bot", data.text, '', [], botId); | |
| 1201 | - } else if (data.html) { | |
| 1202 | - replaceLastMessage("bot", "", data.html, [], botId); | |
| 1203 | - } else if (data.message) { | |
| 1204 | - replaceLastMessage("bot", data.message, '', [], botId); | |
| 1205 | - } | |
| 1206 | - } | |
| 1207 | - | |
| 1208 | - // Handle other response properties | |
| 1209 | - if (data.data && data.data.filename) { | |
| 1210 | - showActivePdf(data.data.filename, botId); | |
| 1211 | - var instance = MxChatInstances.get(botId); | |
| 1212 | - instance.activePdfFile = data.data.filename; | |
| 1213 | - } | |
| 1214 | - | |
| 1215 | - if (data.redirect_url) { | |
| 1216 | - setTimeout(() => { | |
| 1217 | - window.location.href = data.redirect_url; | |
| 1218 | - }, 1500); | |
| 1219 | - } | |
| 1220 | - | |
| 1221 | - // Ensure chat input is re-enabled (safety net for edge cases) | |
| 1222 | - enableChatInput(botId); | |
| 1223 | - | |
| 1224 | - if (callback) { | |
| 1225 | - callback(data.text || data.message || ''); | |
| 1226 | - } | |
| 1227 | -} | |
| 1228 | - | |
| 1229 | -// Enhanced updateChatModeIndicator function for immediate DOM updates | |
| 1230 | -function updateChatModeIndicator(mode, botId) { | |
| 1231 | - botId = botId || 'default'; | |
| 1232 | - const indicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1233 | - if (indicator) { | |
| 1234 | - const oldText = indicator.textContent; | |
| 1235 | - | |
| 1236 | - if (mode === 'agent') { | |
| 1237 | - indicator.textContent = 'Live Agent'; | |
| 1238 | - startPolling(botId); | |
| 1239 | - } else { | |
| 1240 | - // Everything else is AI mode | |
| 1241 | - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; | |
| 1242 | - indicator.textContent = customAiText; | |
| 1243 | - stopPolling(botId); | |
| 1244 | - } | |
| 1245 | - | |
| 1246 | - // Force immediate DOM update and reflow | |
| 1247 | - if (oldText !== indicator.textContent) { | |
| 1248 | - // Force a reflow to ensure the change is visible immediately | |
| 1249 | - indicator.style.display = 'none'; | |
| 1250 | - indicator.offsetHeight; // Trigger reflow | |
| 1251 | - indicator.style.display = ''; | |
| 1252 | - | |
| 1253 | - // Double-check after a brief moment to ensure the change stuck | |
| 1254 | - setTimeout(() => { | |
| 1255 | - if (mode === 'agent' && indicator.textContent !== 'Live Agent') { | |
| 1256 | - indicator.textContent = 'Live Agent'; | |
| 1257 | - } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') { | |
| 1258 | - const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; | |
| 1259 | - indicator.textContent = customAiText; | |
| 1260 | - } | |
| 1261 | - }, 50); | |
| 1262 | - } | |
| 1263 | - } | |
| 1264 | -} | |
| 1265 | - | |
| 1266 | -// Function to update message during streaming | |
| 1267 | -function updateStreamingMessage(content, botId) { | |
| 1268 | - botId = botId || 'default'; | |
| 1269 | - | |
| 1270 | - // ADD RESPONSE HOOK FOR REAL-TIME STREAMING | |
| 1271 | - if (typeof customMxChatFilter === 'function') { | |
| 1272 | - content = customMxChatFilter(content, "response"); | |
| 1273 | - } | |
| 1274 | - | |
| 1275 | - const formattedContent = linkify(content); | |
| 1276 | - | |
| 1277 | - // Find the temporary message in this bot's chat box | |
| 1278 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1279 | - const tempMessage = $chatBox.find('.bot-message.temporary-message').last(); | |
| 1280 | - | |
| 1281 | - if (tempMessage.length) { | |
| 1282 | - // Update existing message | |
| 1283 | - tempMessage.html(formattedContent); | |
| 1284 | - } else { | |
| 1285 | - // Create new temporary message if it doesn't exist | |
| 1286 | - appendMessage("bot", content, '', [], true, botId); | |
| 1287 | - } | |
| 1288 | -} | |
| 1289 | - | |
| 1290 | -function isStreamingSupported(model) { | |
| 1291 | - if (!model) return false; | |
| 1292 | - | |
| 1293 | - const modelPrefix = model.split('-')[0].toLowerCase(); | |
| 1294 | - | |
| 1295 | - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models | |
| 1296 | - const isSupported = modelPrefix === 'gpt' || | |
| 1297 | - modelPrefix === 'o1' || | |
| 1298 | - modelPrefix === 'claude' || | |
| 1299 | - modelPrefix === 'grok' || | |
| 1300 | - modelPrefix === 'deepseek' || | |
| 1301 | - model === 'openrouter'; // Add this line - check full model name for OpenRouter | |
| 1302 | - | |
| 1303 | - return isSupported; | |
| 1304 | -} | |
| 1305 | - | |
| 1306 | -// Update the event handlers to use the correct function names (using event delegation) | |
| 1307 | -// Use class-based selectors for multi-instance support | |
| 1308 | -$(document).on('click', '.send-button', function() { | |
| 1309 | - var botId = getBotIdFromElement(this); | |
| 1310 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1311 | - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { | |
| 1312 | - disableChatInput(botId); | |
| 1313 | - } | |
| 1314 | - sendMessage(botId); | |
| 1315 | -}); | |
| 1316 | - | |
| 1317 | -// Override enter key handler (using event delegation) | |
| 1318 | -$(document).on('keypress', '.chat-input', function(e) { | |
| 1319 | - if (e.which == 13 && !e.shiftKey) { | |
| 1320 | - e.preventDefault(); | |
| 1321 | - var botId = getBotIdFromElement(this); | |
| 1322 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1323 | - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { | |
| 1324 | - disableChatInput(botId); | |
| 1325 | - } | |
| 1326 | - sendMessage(botId); | |
| 1327 | - } | |
| 1328 | -}); | |
| 1329 | - | |
| 1330 | - | |
| 1331 | -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') { | |
| 1332 | - try { | |
| 1333 | - // Determine styles based on sender type | |
| 1334 | - let messageClass, bgColor, fontColor; | |
| 1335 | - | |
| 1336 | - if (sender === "user") { | |
| 1337 | - messageClass = "user-message"; | |
| 1338 | - bgColor = userMessageBgColor; | |
| 1339 | - fontColor = userMessageFontColor; | |
| 1340 | - // Only sanitize user input | |
| 1341 | - messageText = sanitizeUserInput(messageText); | |
| 1342 | - } else if (sender === "agent") { | |
| 1343 | - messageClass = "agent-message"; | |
| 1344 | - bgColor = liveAgentMessageBgColor; | |
| 1345 | - fontColor = liveAgentMessageFontColor; | |
| 1346 | - } else { | |
| 1347 | - messageClass = "bot-message"; | |
| 1348 | - bgColor = botMessageBgColor; | |
| 1349 | - fontColor = botMessageFontColor; | |
| 1350 | - } | |
| 1351 | - | |
| 1352 | - const messageDiv = $('<div>') | |
| 1353 | - .addClass(messageClass) | |
| 1354 | - .attr('dir', 'auto'); | |
| 1355 | - | |
| 1356 | - // Only apply inline colors if AI theme is not active (let CSS handle it) | |
| 1357 | - var skipColors = shouldSkipInlineColors(botId); | |
| 1358 | - if (skipColors) { | |
| 1359 | - messageDiv.css({ | |
| 1360 | - 'margin-bottom': '1em' | |
| 1361 | - }); | |
| 1362 | - } else { | |
| 1363 | - messageDiv.css({ | |
| 1364 | - 'background': bgColor, | |
| 1365 | - 'color': fontColor, | |
| 1366 | - 'margin-bottom': '1em' | |
| 1367 | - }); | |
| 1368 | - } | |
| 1369 | - | |
| 1370 | - // Process the message content - always run linkify to convert markdown | |
| 1371 | - // links and format text. linkify() handles existing HTML safely via | |
| 1372 | - // negative lookaheads that skip URLs already inside <a> tags. | |
| 1373 | - let fullMessage = linkify(messageText); | |
| 1374 | - | |
| 1375 | - // Add images if provided | |
| 1376 | - if (images && images.length > 0) { | |
| 1377 | - fullMessage += '<div class="image-gallery" dir="auto">'; | |
| 1378 | - images.forEach(img => { | |
| 1379 | - const safeTitle = sanitizeUserInput(img.title); | |
| 1380 | - const safeUrl = encodeURI(img.image_url); | |
| 1381 | - const safeThumbnail = encodeURI(img.thumbnail_url); | |
| 1382 | - | |
| 1383 | - fullMessage += ` | |
| 1384 | - <div style="margin-bottom: 10px;"> | |
| 1385 | - <strong>${safeTitle}</strong><br> | |
| 1386 | - <a href="${safeUrl}" target="_blank"> | |
| 1387 | - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" /> | |
| 1388 | - </a> | |
| 1389 | - </div>`; | |
| 1390 | - }); | |
| 1391 | - fullMessage += '</div>'; | |
| 1392 | - } | |
| 1393 | - | |
| 1394 | - // Append HTML content if provided | |
| 1395 | - if (messageHtml && sender !== "user") { | |
| 1396 | - // Only add line breaks if there's actual text content before the HTML | |
| 1397 | - if (fullMessage && fullMessage.trim()) { | |
| 1398 | - fullMessage += '<br><br>' + messageHtml; | |
| 1399 | - } else { | |
| 1400 | - fullMessage = messageHtml; | |
| 1401 | - } | |
| 1402 | - } | |
| 1403 | - | |
| 1404 | - messageDiv.html(fullMessage); | |
| 1405 | - | |
| 1406 | - if (isTemporary) { | |
| 1407 | - messageDiv.addClass('temporary-message'); | |
| 1408 | - } | |
| 1409 | - | |
| 1410 | - // Append to the correct chatbot instance's chat-box | |
| 1411 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1412 | - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() { | |
| 1413 | - // FIXED: Use event delegation for link tracking | |
| 1414 | - if (sender === "bot" || sender === "agent") { | |
| 1415 | - attachLinkTracking(messageDiv, messageText, botId); | |
| 1416 | - } | |
| 1417 | - | |
| 1418 | - if (sender === "bot") { | |
| 1419 | - const lastUserMessage = $chatBox.find('.user-message').last(); | |
| 1420 | - if (lastUserMessage.length) { | |
| 1421 | - scrollElementToTop(lastUserMessage, botId); | |
| 1422 | - } | |
| 1423 | - } | |
| 1424 | - }); | |
| 1425 | - | |
| 1426 | - if (messageText.id) { | |
| 1427 | - var instance = MxChatInstances.get(botId); | |
| 1428 | - instance.lastSeenMessageId = messageText.id; | |
| 1429 | - hideNotification(botId); | |
| 1430 | - } | |
| 1431 | - } catch (error) { | |
| 1432 | - // Error rendering message - silently continue | |
| 1433 | - } | |
| 1434 | -} | |
| 1435 | - | |
| 1436 | -// Helper function to attach link tracking with proper event handling | |
| 1437 | -function attachLinkTracking(messageDiv, messageText, botId) { | |
| 1438 | - botId = botId || 'default'; | |
| 1439 | - // Use a slight delay to ensure DOM is ready | |
| 1440 | - setTimeout(function() { | |
| 1441 | - const links = messageDiv.find('a[href]').not('[data-tracked]'); | |
| 1442 | - | |
| 1443 | - links.each(function() { | |
| 1444 | - const $link = $(this); | |
| 1445 | - const originalHref = $link.attr('href'); | |
| 1446 | - | |
| 1447 | - // Mark as tracked to avoid duplicate handlers | |
| 1448 | - $link.attr('data-tracked', 'true'); | |
| 1449 | - | |
| 1450 | - // Only track external URLs | |
| 1451 | - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { | |
| 1452 | - // Remove any existing click handlers first | |
| 1453 | - $link.off('click.tracking'); | |
| 1454 | - | |
| 1455 | - // Add new click handler with namespace | |
| 1456 | - $link.on('click.tracking', function(e) { | |
| 1457 | - e.preventDefault(); | |
| 1458 | - e.stopPropagation(); | |
| 1459 | - | |
| 1460 | - const messageContext = typeof messageText === 'string' | |
| 1461 | - ? messageText.substring(0, 200) | |
| 1462 | - : ''; | |
| 1463 | - | |
| 1464 | - // Track the click | |
| 1465 | - $.ajax({ | |
| 1466 | - url: mxchatChat.ajax_url, | |
| 1467 | - type: 'POST', | |
| 1468 | - data: { | |
| 1469 | - action: 'mxchat_track_url_click', | |
| 1470 | - session_id: getChatSession(botId), | |
| 1471 | - url: originalHref, | |
| 1472 | - message_context: messageContext, | |
| 1473 | - nonce: mxchatChat.nonce | |
| 1474 | - }, | |
| 1475 | - complete: function() { | |
| 1476 | - // Always redirect, even if tracking fails | |
| 1477 | - if ($link.attr('target') === '_blank' || linkTarget === '_blank') { | |
| 1478 | - window.open(originalHref, '_blank'); | |
| 1479 | - } else { | |
| 1480 | - window.location.href = originalHref; | |
| 1481 | - } | |
| 1482 | - } | |
| 1483 | - }); | |
| 1484 | - | |
| 1485 | - return false; // Extra insurance to prevent default | |
| 1486 | - }); | |
| 1487 | - } | |
| 1488 | - }); | |
| 1489 | - }, 100); // Small delay to ensure DOM is ready | |
| 1490 | -} | |
| 1491 | - | |
| 1492 | -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') { | |
| 1493 | - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message"; | |
| 1494 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1495 | - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last(); | |
| 1496 | - | |
| 1497 | - // Determine styles | |
| 1498 | - let bgColor, fontColor; | |
| 1499 | - if (sender === "user") { | |
| 1500 | - bgColor = userMessageBgColor; | |
| 1501 | - fontColor = userMessageFontColor; | |
| 1502 | - } else if (sender === "agent") { | |
| 1503 | - bgColor = liveAgentMessageBgColor; | |
| 1504 | - fontColor = liveAgentMessageFontColor; | |
| 1505 | - } else { | |
| 1506 | - bgColor = botMessageBgColor; | |
| 1507 | - fontColor = botMessageFontColor; | |
| 1508 | - } | |
| 1509 | - | |
| 1510 | - // Always run linkify to convert markdown links and format text. | |
| 1511 | - // linkify() already handles existing HTML (its URL patterns use negative lookaheads | |
| 1512 | - // to avoid double-processing URLs that are already inside <a> tags). | |
| 1513 | - var fullMessage = linkify(responseText); | |
| 1514 | - | |
| 1515 | - if (responseHtml) { | |
| 1516 | - // Only add line breaks if there's actual text content before the HTML | |
| 1517 | - if (fullMessage && fullMessage.trim()) { | |
| 1518 | - fullMessage += '<br><br>' + responseHtml; | |
| 1519 | - } else { | |
| 1520 | - fullMessage = responseHtml; | |
| 1521 | - } | |
| 1522 | - } | |
| 1523 | - | |
| 1524 | - if (images.length > 0) { | |
| 1525 | - fullMessage += '<div class="image-gallery" dir="auto">'; | |
| 1526 | - images.forEach(img => { | |
| 1527 | - fullMessage += ` | |
| 1528 | - <div style="margin-bottom: 10px;"> | |
| 1529 | - <strong>${img.title}</strong><br> | |
| 1530 | - <a href="${img.image_url}" target="_blank"> | |
| 1531 | - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" /> | |
| 1532 | - </a> | |
| 1533 | - </div>`; | |
| 1534 | - }); | |
| 1535 | - fullMessage += '</div>'; | |
| 1536 | - } | |
| 1537 | - | |
| 1538 | - if (lastMessageDiv.length) { | |
| 1539 | - // Replace content immediately to prevent visual gap between thinking dots and response | |
| 1540 | - lastMessageDiv | |
| 1541 | - .html(fullMessage) | |
| 1542 | - .removeClass('bot-message user-message temporary-message') | |
| 1543 | - .addClass(messageClass) | |
| 1544 | - .attr('dir', 'auto'); | |
| 1545 | - | |
| 1546 | - // Only apply inline colors if AI theme is not active (let CSS handle it) | |
| 1547 | - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId); | |
| 1548 | - if (!skipColors) { | |
| 1549 | - lastMessageDiv.css({ | |
| 1550 | - 'background-color': bgColor, | |
| 1551 | - 'color': fontColor, | |
| 1552 | - }); | |
| 1553 | - } | |
| 1554 | - | |
| 1555 | - // Handle link tracking and scroll | |
| 1556 | - if (sender === "bot" || sender === "agent") { | |
| 1557 | - attachLinkTracking(lastMessageDiv, responseText, botId); | |
| 1558 | - | |
| 1559 | - const lastUserMessage = $chatBox.find('.user-message').last(); | |
| 1560 | - if (lastUserMessage.length) { | |
| 1561 | - scrollElementToTop(lastUserMessage, botId); | |
| 1562 | - } | |
| 1563 | - // Show notification if chat is hidden | |
| 1564 | - var $floatingChatbot = getElement(botId, 'floating-chatbot'); | |
| 1565 | - if ($floatingChatbot.hasClass('hidden')) { | |
| 1566 | - showNotification(botId); | |
| 1567 | - } | |
| 1568 | - } | |
| 1569 | - | |
| 1570 | - // Re-enable chat input after response is displayed | |
| 1571 | - enableChatInput(botId); | |
| 1572 | - } else { | |
| 1573 | - appendMessage(sender, responseText, responseHtml, images, false, botId); | |
| 1574 | - // Re-enable chat input after response is displayed | |
| 1575 | - enableChatInput(botId); | |
| 1576 | - } | |
| 1577 | -} | |
| 1578 | - | |
| 1579 | - | |
| 1580 | - function appendThinkingMessage(botId) { | |
| 1581 | - botId = botId || 'default'; | |
| 1582 | - | |
| 1583 | - // Don't show thinking dots in live agent mode - message is just forwarded to a human | |
| 1584 | - var indicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1585 | - if (indicator && indicator.textContent === 'Live Agent') { | |
| 1586 | - return; | |
| 1587 | - } | |
| 1588 | - | |
| 1589 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1590 | - | |
| 1591 | - // Remove any existing thinking dots in this bot's chat first | |
| 1592 | - $chatBox.find('.thinking-dots').remove(); | |
| 1593 | - | |
| 1594 | - // Check if we should skip inline colors (AI theme is active) | |
| 1595 | - var skipColors = shouldSkipInlineColors(botId); | |
| 1596 | - | |
| 1597 | - // Retrieve the bot message font color and background color | |
| 1598 | - var botMessageFontColor = mxchatChat.bot_message_font_color; | |
| 1599 | - var botMessageBgColor = mxchatChat.bot_message_bg_color; | |
| 1600 | - | |
| 1601 | - // Build thinking dots HTML - skip inline colors if AI theme is active | |
| 1602 | - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"'; | |
| 1603 | - var thinkingHtml = '<div class="thinking-dots-container">' + | |
| 1604 | - '<div class="thinking-dots">' + | |
| 1605 | - '<span class="dot"' + dotStyle + '></span>' + | |
| 1606 | - '<span class="dot"' + dotStyle + '></span>' + | |
| 1607 | - '<span class="dot"' + dotStyle + '></span>' + | |
| 1608 | - '</div>' + | |
| 1609 | - '</div>'; | |
| 1610 | - | |
| 1611 | - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active | |
| 1612 | - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"'; | |
| 1613 | - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>'); | |
| 1614 | - scrollToBottom(botId); | |
| 1615 | - } | |
| 1616 | - | |
| 1617 | - function removeThinkingDots(botId) { | |
| 1618 | - botId = botId || 'default'; | |
| 1619 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1620 | - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots | |
| 1621 | - $chatBox.find('.thinking-dots').closest('.temporary-message').remove(); | |
| 1622 | - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); | |
| 1623 | - } | |
| 1624 | - | |
| 1625 | - // ==================================== | |
| 1626 | - // TEXT FORMATTING & PROCESSING | |
| 1627 | - // ==================================== | |
| 1628 | - | |
| 1629 | - function linkify(inputText) { | |
| 1630 | - if (!inputText) { | |
| 1631 | - return ''; | |
| 1632 | - } | |
| 1633 | - | |
| 1634 | - // Helper function to check if URL is already encoded | |
| 1635 | - function isUrlEncoded(url) { | |
| 1636 | - // Check for % followed by exactly 2 hex digits | |
| 1637 | - return /%[0-9a-fA-F]{2}/.test(url); | |
| 1638 | - } | |
| 1639 | - | |
| 1640 | - // Helper function to safely encode URLs only if needed | |
| 1641 | - function safeEncodeUrl(url) { | |
| 1642 | - // If URL already contains encoded characters, return as-is | |
| 1643 | - if (isUrlEncoded(url)) { | |
| 1644 | - return url; | |
| 1645 | - } | |
| 1646 | - // Otherwise, encode it | |
| 1647 | - return encodeURI(url); | |
| 1648 | - } | |
| 1649 | - | |
| 1650 | - // Process markdown headers FIRST | |
| 1651 | - let processedText = formatMarkdownHeaders(inputText); | |
| 1652 | - | |
| 1653 | - // Process text styling (bold, italic, strikethrough) | |
| 1654 | - processedText = formatTextStyling(processedText); | |
| 1655 | - | |
| 1656 | - // Process code blocks BEFORE processing links | |
| 1657 | - processedText = formatCodeBlocks(processedText); | |
| 1658 | - | |
| 1659 | - // Process markdown tables BEFORE converting newlines to paragraphs | |
| 1660 | - processedText = formatMarkdownTables(processedText); | |
| 1661 | - | |
| 1662 | - // NOW convert to paragraphs | |
| 1663 | - processedText = convertNewlinesToBreaks(processedText); | |
| 1664 | - | |
| 1665 | - // IMPORTANT: Handle citation-style brackets FIRST [URL] | |
| 1666 | - // This prevents them from being processed as markdown links | |
| 1667 | - // Match [URL] where URL is a complete URL in square brackets (common in AI citations) | |
| 1668 | - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => { | |
| 1669 | - // Clean the URL of any trailing punctuation | |
| 1670 | - let cleanUrl = url.replace(/[.,;!?]+$/, ''); | |
| 1671 | - const safeUrl = safeEncodeUrl(cleanUrl); | |
| 1672 | - // Return as a proper link without the brackets | |
| 1673 | - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; | |
| 1674 | - }); | |
| 1675 | - | |
| 1676 | - // Process markdown links: [text](url) and [](url) | |
| 1677 | - // Uses balanced parenthesis matching to handle URLs containing parens | |
| 1678 | - // (e.g. PDF filenames with dates like (2025-08-28).pdf) | |
| 1679 | - processedText = (function(input) { | |
| 1680 | - var result = ''; | |
| 1681 | - var i = 0; | |
| 1682 | - while (i < input.length) { | |
| 1683 | - // Look for [ at current position | |
| 1684 | - if (input[i] === '[') { | |
| 1685 | - // Find closing ] | |
| 1686 | - var closeBracket = input.indexOf(']', i + 1); | |
| 1687 | - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') { | |
| 1688 | - result += input[i]; | |
| 1689 | - i++; | |
| 1690 | - continue; | |
| 1691 | - } | |
| 1692 | - var linkText = input.substring(i + 1, closeBracket); | |
| 1693 | - // Check if URL starts with http | |
| 1694 | - var urlStart = closeBracket + 2; | |
| 1695 | - if (!input.substring(urlStart).match(/^https?:\/\//)) { | |
| 1696 | - result += input[i]; | |
| 1697 | - i++; | |
| 1698 | - continue; | |
| 1699 | - } | |
| 1700 | - // Find balanced closing paren | |
| 1701 | - var depth = 1; | |
| 1702 | - var j = urlStart; | |
| 1703 | - while (j < input.length && depth > 0) { | |
| 1704 | - if (input[j] === '(') depth++; | |
| 1705 | - else if (input[j] === ')') depth--; | |
| 1706 | - if (depth > 0) j++; | |
| 1707 | - } | |
| 1708 | - if (depth !== 0) { | |
| 1709 | - result += input[i]; | |
| 1710 | - i++; | |
| 1711 | - continue; | |
| 1712 | - } | |
| 1713 | - var url = input.substring(urlStart, j); | |
| 1714 | - var cleanUrl = url.replace(/[\].,;!?]+$/, ''); | |
| 1715 | - var encodedUrl = safeEncodeUrl(cleanUrl); | |
| 1716 | - if (!linkText || !linkText.trim()) { | |
| 1717 | - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>'; | |
| 1718 | - } else { | |
| 1719 | - var safeText = sanitizeUserInput(linkText); | |
| 1720 | - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>'; | |
| 1721 | - } | |
| 1722 | - i = j + 1; // Skip past the closing ) | |
| 1723 | - } else { | |
| 1724 | - result += input[i]; | |
| 1725 | - i++; | |
| 1726 | - } | |
| 1727 | - } | |
| 1728 | - return result; | |
| 1729 | - })(processedText); | |
| 1730 | - | |
| 1731 | - // Process phone numbers: [text](tel:number) | |
| 1732 | - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g; | |
| 1733 | - processedText = processedText.replace(phonePattern, (match, text, phone) => { | |
| 1734 | - const safePhone = safeEncodeUrl(phone); | |
| 1735 | - const safeText = sanitizeUserInput(text); | |
| 1736 | - return `<a href="${safePhone}">${safeText}</a>`; | |
| 1737 | - }); | |
| 1738 | - | |
| 1739 | - // Process mailto links: [text](mailto:email) | |
| 1740 | - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g; | |
| 1741 | - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => { | |
| 1742 | - const safeMailto = safeEncodeUrl(mailto); | |
| 1743 | - const safeText = sanitizeUserInput(text); | |
| 1744 | - return `<a href="${safeMailto}">${safeText}</a>`; | |
| 1745 | - }); | |
| 1746 | - | |
| 1747 | - // Process standalone URLs - but NOT if they're already in <a> tags or brackets | |
| 1748 | - // Updated pattern to be more careful about what it matches | |
| 1749 | - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim; | |
| 1750 | - processedText = processedText.replace(urlPattern, (match, prefix, url) => { | |
| 1751 | - // Extra check: make sure this isn't already linked | |
| 1752 | - if (match.includes('href=') || match.includes('</a>')) { | |
| 1753 | - return match; | |
| 1754 | - } | |
| 1755 | - | |
| 1756 | - // Clean trailing punctuation | |
| 1757 | - let cleanUrl = url.replace(/[.,;!?)]+$/, ''); | |
| 1758 | - const safeUrl = safeEncodeUrl(cleanUrl); | |
| 1759 | - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; | |
| 1760 | - }); | |
| 1761 | - | |
| 1762 | - // Process www. URLs - but NOT if they're already in <a> tags or brackets | |
| 1763 | - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim; | |
| 1764 | - processedText = processedText.replace(wwwPattern, (match, prefix, url) => { | |
| 1765 | - // Extra check: make sure this isn't already linked | |
| 1766 | - if (match.includes('href=') || match.includes('</a>')) { | |
| 1767 | - return match; | |
| 1768 | - } | |
| 1769 | - | |
| 1770 | - // Clean trailing punctuation | |
| 1771 | - let cleanUrl = url.replace(/[.,;!?)]+$/, ''); | |
| 1772 | - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`); | |
| 1773 | - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; | |
| 1774 | - }); | |
| 1775 | - | |
| 1776 | - return processedText; | |
| 1777 | -} | |
| 1778 | - | |
| 1779 | - function formatMarkdownHeaders(text) { | |
| 1780 | - // Handle h1 to h6 headers | |
| 1781 | - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) { | |
| 1782 | - const level = hashes.length; | |
| 1783 | - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`; | |
| 1784 | - }); | |
| 1785 | - } | |
| 1786 | - | |
| 1787 | -function formatTextStyling(text) { | |
| 1788 | - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting | |
| 1789 | - const protectedSegments = []; | |
| 1790 | - let protectedText = text; | |
| 1791 | - | |
| 1792 | - // Step 1a: Protect HTML href="..." attributes | |
| 1793 | - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) { | |
| 1794 | - const placeholder = `__PROTECTED_${protectedSegments.length}__`; | |
| 1795 | - protectedSegments.push(match); | |
| 1796 | - return placeholder; | |
| 1797 | - }); | |
| 1798 | - | |
| 1799 | - // Step 1b: Protect Markdown links [text](url) | |
| 1800 | - // This is crucial - we need to protect the URLs in markdown format | |
| 1801 | - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) { | |
| 1802 | - const placeholder = `__PROTECTED_${protectedSegments.length}__`; | |
| 1803 | - protectedSegments.push(match); | |
| 1804 | - return placeholder; | |
| 1805 | - }); | |
| 1806 | - | |
| 1807 | - // Step 1c: Also protect bare URLs that might exist | |
| 1808 | - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) { | |
| 1809 | - const placeholder = `__PROTECTED_${protectedSegments.length}__`; | |
| 1810 | - protectedSegments.push(match); | |
| 1811 | - return placeholder; | |
| 1812 | - }); | |
| 1813 | - | |
| 1814 | - // Step 2: Now apply text styling to the protected text | |
| 1815 | - // Handle bold text (**text**) | |
| 1816 | - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>'); | |
| 1817 | - | |
| 1818 | - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind) | |
| 1819 | - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another * | |
| 1820 | - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>'); | |
| 1821 | - | |
| 1822 | - // Handle underscores for italic - Safari-compatible (no lookbehind) | |
| 1823 | - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED | |
| 1824 | - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>'); | |
| 1825 | - | |
| 1826 | - // Handle strikethrough (~~text~~) | |
| 1827 | - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>'); | |
| 1828 | - | |
| 1829 | - // Step 3: Restore all protected segments | |
| 1830 | - protectedSegments.forEach((original, index) => { | |
| 1831 | - const placeholder = `__PROTECTED_${index}__`; | |
| 1832 | - protectedText = protectedText.replace(placeholder, original); | |
| 1833 | - }); | |
| 1834 | - | |
| 1835 | - return protectedText; | |
| 1836 | -} | |
| 1837 | - function formatBoldText(text) { | |
| 1838 | - // This function is kept for compatibility but now uses formatTextStyling | |
| 1839 | - return formatTextStyling(text); | |
| 1840 | - } | |
| 1841 | - | |
| 1842 | -function convertNewlinesToBreaks(text) { | |
| 1843 | - // Split the text into paragraphs (marked by double newlines or multiple <br> tags) | |
| 1844 | - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g); | |
| 1845 | - | |
| 1846 | - // Filter out empty paragraphs and wrap each paragraph in <p> tags | |
| 1847 | - return paragraphs | |
| 1848 | - .map(para => para.trim()) | |
| 1849 | - .filter(para => para.length > 0) // Remove empty paragraphs | |
| 1850 | - .map(para => `<p>${para}</p>`) | |
| 1851 | - .join(''); | |
| 1852 | -} | |
| 1853 | - function formatCodeBlocks(text) { | |
| 1854 | - // Handle fenced code blocks with language specification (```language) | |
| 1855 | - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => { | |
| 1856 | - const lang = language || 'text'; | |
| 1857 | - const escapedCode = escapeHtml(code.trim()); | |
| 1858 | - return `<div class="mxchat-code-block-container"> | |
| 1859 | - <div class="mxchat-code-header"> | |
| 1860 | - <span class="mxchat-code-language">${lang}</span> | |
| 1861 | - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button> | |
| 1862 | - </div> | |
| 1863 | - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre> | |
| 1864 | - </div>`; | |
| 1865 | - }); | |
| 1866 | - | |
| 1867 | - // Handle inline code with single backticks | |
| 1868 | - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>'); | |
| 1869 | - | |
| 1870 | - // Handle raw PHP tags (legacy support) | |
| 1871 | - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => { | |
| 1872 | - const escapedCode = escapeHtml(match); | |
| 1873 | - return `<div class="mxchat-code-block-container"> | |
| 1874 | - <div class="mxchat-code-header"> | |
| 1875 | - <span class="mxchat-code-language">php</span> | |
| 1876 | - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button> | |
| 1877 | - </div> | |
| 1878 | - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre> | |
| 1879 | - </div>`; | |
| 1880 | - }); | |
| 1881 | - | |
| 1882 | - return text; | |
| 1883 | - } | |
| 1884 | - | |
| 1885 | - function formatMarkdownTables(text) { | |
| 1886 | - var lines = text.split('\n'); | |
| 1887 | - var result = []; | |
| 1888 | - var i = 0; | |
| 1889 | - | |
| 1890 | - while (i < lines.length) { | |
| 1891 | - // Check for a table: current line has pipes AND next line is a separator row | |
| 1892 | - if (i + 1 < lines.length && | |
| 1893 | - lines[i].indexOf('|') !== -1 && | |
| 1894 | - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) { | |
| 1895 | - | |
| 1896 | - var tableLines = []; | |
| 1897 | - var headerLine = lines[i]; | |
| 1898 | - var separatorLine = lines[i + 1]; | |
| 1899 | - tableLines.push(headerLine); | |
| 1900 | - tableLines.push(separatorLine); | |
| 1901 | - | |
| 1902 | - // Collect remaining table rows | |
| 1903 | - var j = i + 2; | |
| 1904 | - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') { | |
| 1905 | - tableLines.push(lines[j]); | |
| 1906 | - j++; | |
| 1907 | - } | |
| 1908 | - | |
| 1909 | - // Parse alignment from separator row | |
| 1910 | - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 1911 | - var alignments = sepCells.map(function(cell) { | |
| 1912 | - var trimmed = cell.trim(); | |
| 1913 | - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center'; | |
| 1914 | - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right'; | |
| 1915 | - return 'left'; | |
| 1916 | - }); | |
| 1917 | - | |
| 1918 | - // Build HTML table | |
| 1919 | - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">'; | |
| 1920 | - | |
| 1921 | - // Header row | |
| 1922 | - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 1923 | - html += '<thead><tr>'; | |
| 1924 | - headerCells.forEach(function(cell, idx) { | |
| 1925 | - var align = alignments[idx] || 'left'; | |
| 1926 | - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>'; | |
| 1927 | - }); | |
| 1928 | - html += '</tr></thead>'; | |
| 1929 | - | |
| 1930 | - // Body rows | |
| 1931 | - html += '<tbody>'; | |
| 1932 | - for (var r = 2; r < tableLines.length; r++) { | |
| 1933 | - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 1934 | - html += '<tr>'; | |
| 1935 | - rowCells.forEach(function(cell, idx) { | |
| 1936 | - var align = alignments[idx] || 'left'; | |
| 1937 | - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>'; | |
| 1938 | - }); | |
| 1939 | - html += '</tr>'; | |
| 1940 | - } | |
| 1941 | - html += '</tbody></table></div>'; | |
| 1942 | - | |
| 1943 | - result.push(html); | |
| 1944 | - i = j; | |
| 1945 | - } else { | |
| 1946 | - result.push(lines[i]); | |
| 1947 | - i++; | |
| 1948 | - } | |
| 1949 | - } | |
| 1950 | - | |
| 1951 | - return result.join('\n'); | |
| 1952 | - } | |
| 1953 | - | |
| 1954 | - function sanitizeUserInput(text) { | |
| 1955 | - const div = document.createElement('div'); | |
| 1956 | - div.textContent = text; | |
| 1957 | - return div.innerHTML; | |
| 1958 | - } | |
| 1959 | - | |
| 1960 | - function escapeHtml(unsafe) { | |
| 1961 | - // Skip escaping if it's already escaped or contains HTML code block markup | |
| 1962 | - if (unsafe.includes('<') || unsafe.includes('>') || | |
| 1963 | - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) { | |
| 1964 | - return unsafe; | |
| 1965 | - } | |
| 1966 | - | |
| 1967 | - return unsafe | |
| 1968 | - .replace(/&/g, "&") | |
| 1969 | - .replace(/</g, "<") | |
| 1970 | - .replace(/>/g, ">") | |
| 1971 | - .replace(/"/g, """) | |
| 1972 | - .replace(/'/g, "'"); | |
| 1973 | - } | |
| 1974 | - | |
| 1975 | - function decodeHTMLEntities(text) { | |
| 1976 | - var textArea = document.createElement('textarea'); | |
| 1977 | - textArea.innerHTML = text; | |
| 1978 | - return textArea.value; | |
| 1979 | - } | |
| 1980 | - | |
| 1981 | - // ==================================== | |
| 1982 | - // UI & SCROLLING CONTROLS | |
| 1983 | - // ==================================== | |
| 1984 | - | |
| 1985 | - function scrollToBottom(botIdOrInstant, instant) { | |
| 1986 | - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false) | |
| 1987 | - var botId = 'default'; | |
| 1988 | - if (typeof botIdOrInstant === 'string') { | |
| 1989 | - botId = botIdOrInstant; | |
| 1990 | - instant = instant || false; | |
| 1991 | - } else if (typeof botIdOrInstant === 'boolean') { | |
| 1992 | - instant = botIdOrInstant; | |
| 1993 | - } else { | |
| 1994 | - instant = false; | |
| 1995 | - } | |
| 1996 | - | |
| 1997 | - var chatBox = getElement(botId, 'chat-box'); | |
| 1998 | - if (instant) { | |
| 1999 | - // Instantly set the scroll position to the bottom | |
| 2000 | - chatBox.scrollTop(chatBox.prop("scrollHeight")); | |
| 2001 | - } else { | |
| 2002 | - // Use requestAnimationFrame for smoother scrolling if needed | |
| 2003 | - let start = null; | |
| 2004 | - const scrollHeight = chatBox.prop("scrollHeight"); | |
| 2005 | - const initialScroll = chatBox.scrollTop(); | |
| 2006 | - const distance = scrollHeight - initialScroll; | |
| 2007 | - const duration = 500; // Duration in ms | |
| 2008 | - | |
| 2009 | - function smoothScroll(timestamp) { | |
| 2010 | - if (!start) start = timestamp; | |
| 2011 | - const progress = timestamp - start; | |
| 2012 | - const currentScroll = initialScroll + (distance * (progress / duration)); | |
| 2013 | - chatBox.scrollTop(currentScroll); | |
| 2014 | - | |
| 2015 | - if (progress < duration) { | |
| 2016 | - requestAnimationFrame(smoothScroll); | |
| 2017 | - } else { | |
| 2018 | - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom | |
| 2019 | - } | |
| 2020 | - } | |
| 2021 | - | |
| 2022 | - requestAnimationFrame(smoothScroll); | |
| 2023 | - } | |
| 2024 | - } | |
| 2025 | - | |
| 2026 | - function scrollElementToTop(element, botId, topOffset) { | |
| 2027 | - botId = botId || 'default'; | |
| 2028 | - topOffset = (typeof topOffset === 'number') ? topOffset : 2; | |
| 2029 | - var chatBox = getElement(botId, 'chat-box'); | |
| 2030 | - var elementTop = element.position().top + chatBox.scrollTop(); | |
| 2031 | - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500); | |
| 2032 | - } | |
| 2033 | - | |
| 2034 | - function showChatWidget(botId) { | |
| 2035 | - botId = botId || 'default'; | |
| 2036 | - var $button = getElement(botId, 'floating-chatbot-button'); | |
| 2037 | - // First ensure display is set | |
| 2038 | - $button.css('display', 'flex'); | |
| 2039 | - // Then handle the fade | |
| 2040 | - $button.fadeTo(500, 1); | |
| 2041 | - // Force visibility | |
| 2042 | - $button.removeClass('hidden'); | |
| 2043 | - } | |
| 2044 | - | |
| 2045 | - function hideChatWidget(botId) { | |
| 2046 | - botId = botId || 'default'; | |
| 2047 | - var $button = getElement(botId, 'floating-chatbot-button'); | |
| 2048 | - $button.css('display', 'none'); | |
| 2049 | - $button.addClass('hidden'); | |
| 2050 | - } | |
| 2051 | - | |
| 2052 | - function disableScroll() { | |
| 2053 | - if (isMobile()) { | |
| 2054 | - $('body').css('overflow', 'hidden'); | |
| 2055 | - } | |
| 2056 | - } | |
| 2057 | - | |
| 2058 | - function enableScroll() { | |
| 2059 | - if (isMobile()) { | |
| 2060 | - $('body').css('overflow', ''); | |
| 2061 | - } | |
| 2062 | - } | |
| 2063 | - | |
| 2064 | - function isMobile() { | |
| 2065 | - // This can be a simple check, or more sophisticated detection of mobile devices | |
| 2066 | - return window.innerWidth <= 768; // Example threshold for mobile devices | |
| 2067 | - } | |
| 2068 | - | |
| 2069 | - function setFullHeight() { | |
| 2070 | - var vh = $(window).innerHeight() * 0.01; | |
| 2071 | - $(':root').css('--vh', vh + 'px'); | |
| 2072 | - } | |
| 2073 | - | |
| 2074 | - | |
| 2075 | - // ==================================== | |
| 2076 | - // NOTIFICATION SYSTEM | |
| 2077 | - // ==================================== | |
| 2078 | - | |
| 2079 | - function createNotificationBadge() { | |
| 2080 | - const chatButton = document.getElementById('floating-chatbot-button'); | |
| 2081 | - | |
| 2082 | - if (!chatButton) return; | |
| 2083 | - | |
| 2084 | - // Remove any existing badge first | |
| 2085 | - const existingBadge = chatButton.querySelector('.chat-notification-badge'); | |
| 2086 | - if (existingBadge) { | |
| 2087 | - existingBadge.remove(); | |
| 2088 | - } | |
| 2089 | - | |
| 2090 | - notificationBadge = document.createElement('div'); | |
| 2091 | - notificationBadge.className = 'chat-notification-badge'; | |
| 2092 | - notificationBadge.style.cssText = ` | |
| 2093 | - display: none; | |
| 2094 | - position: absolute; | |
| 2095 | - top: -5px; | |
| 2096 | - right: -5px; | |
| 2097 | - background-color: red; | |
| 2098 | - color: white; | |
| 2099 | - border-radius: 50%; | |
| 2100 | - padding: 4px 8px; | |
| 2101 | - font-size: 12px; | |
| 2102 | - font-weight: bold; | |
| 2103 | - z-index: 10001; | |
| 2104 | - `; | |
| 2105 | - chatButton.style.position = 'relative'; | |
| 2106 | - chatButton.appendChild(notificationBadge); | |
| 2107 | - | |
| 2108 | - } | |
| 2109 | - | |
| 2110 | - function showNotification(botId) { | |
| 2111 | - botId = botId || 'default'; | |
| 2112 | - const badge = getElementDOM(botId, 'chat-notification-badge'); | |
| 2113 | - var $floatingChatbot = getElement(botId, 'floating-chatbot'); | |
| 2114 | - if (badge && $floatingChatbot.hasClass('hidden')) { | |
| 2115 | - badge.style.display = 'block'; | |
| 2116 | - badge.textContent = '1'; | |
| 2117 | - } | |
| 2118 | - } | |
| 2119 | - | |
| 2120 | - function hideNotification(botId) { | |
| 2121 | - botId = botId || 'default'; | |
| 2122 | - const badge = getElementDOM(botId, 'chat-notification-badge'); | |
| 2123 | - if (badge) { | |
| 2124 | - badge.style.display = 'none'; | |
| 2125 | - } | |
| 2126 | - } | |
| 2127 | - | |
| 2128 | - function startNotificationChecking(botId) { | |
| 2129 | - botId = botId || 'default'; | |
| 2130 | - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 2131 | - if (!chatPersistenceEnabled) return; | |
| 2132 | - | |
| 2133 | - createNotificationBadge(botId); | |
| 2134 | - var instance = MxChatInstances.get(botId); | |
| 2135 | - instance.notificationCheckInterval = setInterval(function() { | |
| 2136 | - checkForNewMessages(botId); | |
| 2137 | - }, 30000); // Check every 30 seconds | |
| 2138 | - } | |
| 2139 | - | |
| 2140 | - function stopNotificationChecking(botId) { | |
| 2141 | - botId = botId || 'default'; | |
| 2142 | - var instance = MxChatInstances.get(botId); | |
| 2143 | - if (instance.notificationCheckInterval) { | |
| 2144 | - clearInterval(instance.notificationCheckInterval); | |
| 2145 | - } | |
| 2146 | - } | |
| 2147 | - | |
| 2148 | - function checkForNewMessages() { | |
| 2149 | - const sessionId = getChatSession(); | |
| 2150 | - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 2151 | - | |
| 2152 | - if (!chatPersistenceEnabled) return; | |
| 2153 | - | |
| 2154 | - $.ajax({ | |
| 2155 | - url: mxchatChat.ajax_url, | |
| 2156 | - type: 'POST', | |
| 2157 | - data: { | |
| 2158 | - action: 'mxchat_check_new_messages', | |
| 2159 | - session_id: sessionId, | |
| 2160 | - last_seen_id: lastSeenMessageId, | |
| 2161 | - nonce: mxchatChat.nonce | |
| 2162 | - }, | |
| 2163 | - success: function(response) { | |
| 2164 | - if (response.success && response.data.hasNewMessages) { | |
| 2165 | - showNotification(); | |
| 2166 | - } | |
| 2167 | - } | |
| 2168 | - }); | |
| 2169 | - } | |
| 2170 | - | |
| 2171 | - | |
| 2172 | -// ==================================== | |
| 2173 | -// LIVE AGENT FUNCTIONALITY | |
| 2174 | -// ==================================== | |
| 2175 | - | |
| 2176 | -function startPolling(botId) { | |
| 2177 | - botId = botId || 'default'; | |
| 2178 | - var instance = MxChatInstances.get(botId); | |
| 2179 | - // Clear any existing interval first | |
| 2180 | - stopPolling(botId); | |
| 2181 | - instance.pollingInterval = setInterval(function() { | |
| 2182 | - checkForAgentMessages(botId); | |
| 2183 | - }, 5000); | |
| 2184 | -} | |
| 2185 | - | |
| 2186 | -function stopPolling(botId) { | |
| 2187 | - botId = botId || 'default'; | |
| 2188 | - var instance = MxChatInstances.get(botId); | |
| 2189 | - if (instance.pollingInterval) { | |
| 2190 | - clearInterval(instance.pollingInterval); | |
| 2191 | - instance.pollingInterval = null; | |
| 2192 | - } | |
| 2193 | -} | |
| 2194 | - | |
| 2195 | -function checkForAgentMessages(botId) { | |
| 2196 | - botId = botId || 'default'; | |
| 2197 | - var instance = MxChatInstances.get(botId); | |
| 2198 | - const sessionId = getChatSession(botId); | |
| 2199 | - $.ajax({ | |
| 2200 | - url: mxchatChat.ajax_url, | |
| 2201 | - type: 'POST', | |
| 2202 | - dataType: 'json', | |
| 2203 | - data: { | |
| 2204 | - action: 'mxchat_fetch_new_messages', | |
| 2205 | - session_id: sessionId, | |
| 2206 | - last_seen_id: instance.lastSeenMessageId, | |
| 2207 | - persistence_enabled: 'true', | |
| 2208 | - nonce: mxchatChat.nonce | |
| 2209 | - }, | |
| 2210 | - success: function (response) { | |
| 2211 | - if (response.success && response.data?.new_messages) { | |
| 2212 | - let hasNewMessage = false; | |
| 2213 | - | |
| 2214 | - response.data.new_messages.forEach(function (message) { | |
| 2215 | - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) { | |
| 2216 | - hasNewMessage = true; | |
| 2217 | - appendMessage("agent", message.content, '', [], false, botId); | |
| 2218 | - instance.lastSeenMessageId = message.id; | |
| 2219 | - instance.processedMessageIds.add(message.id); | |
| 2220 | - } | |
| 2221 | - }); | |
| 2222 | - | |
| 2223 | - if (hasNewMessage) { | |
| 2224 | - enableChatInput(botId); | |
| 2225 | - } | |
| 2226 | - | |
| 2227 | - var $floatingChatbot = getElement(botId, 'floating-chatbot'); | |
| 2228 | - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) { | |
| 2229 | - showNotification(botId); | |
| 2230 | - } | |
| 2231 | - | |
| 2232 | - scrollToBottom(botId, true); | |
| 2233 | - } | |
| 2234 | - | |
| 2235 | - // Handle chat mode transitions (e.g. agent ended chat via !endchat) | |
| 2236 | - if (response.success && response.data?.chat_mode) { | |
| 2237 | - updateChatModeIndicator(response.data.chat_mode, botId); | |
| 2238 | - } | |
| 2239 | - }, | |
| 2240 | - error: function (xhr, status, error) { | |
| 2241 | - // Polling error - silently continue | |
| 2242 | - } | |
| 2243 | - }); | |
| 2244 | -} | |
| 2245 | - | |
| 2246 | - // ==================================== | |
| 2247 | - // CHAT HISTORY & PERSISTENCE | |
| 2248 | - // ==================================== | |
| 2249 | - | |
| 2250 | -function loadChatHistory(botId, onComplete) { | |
| 2251 | - botId = botId || 'default'; | |
| 2252 | - var instance = MxChatInstances.get(botId); | |
| 2253 | - | |
| 2254 | - // Prevent duplicate loading | |
| 2255 | - if (instance.chatHistoryLoaded) { | |
| 2256 | - if (onComplete) onComplete(); | |
| 2257 | - return; | |
| 2258 | - } | |
| 2259 | - | |
| 2260 | - // Use getChatSession which returns null if no session exists (does NOT create one) | |
| 2261 | - var sessionId = getChatSession(botId); | |
| 2262 | - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 2263 | - | |
| 2264 | - // No session yet — nothing to load. History will load after first message via ensureSession. | |
| 2265 | - if (!sessionId) { | |
| 2266 | - instance.chatHistoryLoaded = true; | |
| 2267 | - if (onComplete) onComplete(); | |
| 2268 | - return; | |
| 2269 | - } | |
| 2270 | - | |
| 2271 | - if (chatPersistenceEnabled && sessionId) { | |
| 2272 | - $.ajax({ | |
| 2273 | - url: mxchatChat.ajax_url, | |
| 2274 | - type: 'POST', | |
| 2275 | - dataType: 'json', | |
| 2276 | - data: { | |
| 2277 | - action: 'mxchat_fetch_conversation_history', | |
| 2278 | - session_id: sessionId | |
| 2279 | - }, | |
| 2280 | - success: function(response) { | |
| 2281 | - // Handle session reset (IP changed while user was away) | |
| 2282 | - if (response.success === false && response.data && response.data.action === 'reset_session') { | |
| 2283 | - // Silent reset — new session but don't clear UI | |
| 2284 | - MxChatInstances.silentResetSession(botId); | |
| 2285 | - instance.chatHistoryLoaded = true; // Prevent retry loop | |
| 2286 | - if (onComplete) onComplete(); | |
| 2287 | - return; | |
| 2288 | - } | |
| 2289 | - | |
| 2290 | - // Check if the response indicates success | |
| 2291 | - if (response.success) { | |
| 2292 | - // Handle case where conversation data exists and is an array | |
| 2293 | - if (response.data && Array.isArray(response.data.conversation)) { | |
| 2294 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 2295 | - var $fragment = $(document.createDocumentFragment()); | |
| 2296 | - let highestMessageId = instance.lastSeenMessageId; | |
| 2297 | - | |
| 2298 | - // Update chat mode if provided | |
| 2299 | - if (response.data.chat_mode) { | |
| 2300 | - updateChatModeIndicator(response.data.chat_mode, botId); | |
| 2301 | - } | |
| 2302 | - | |
| 2303 | - // Only process if there are actual messages | |
| 2304 | - if (response.data.conversation.length > 0) { | |
| 2305 | - // IMPORTANT: Clear existing messages before loading history | |
| 2306 | - $chatBox.empty(); | |
| 2307 | - | |
| 2308 | - $.each(response.data.conversation, function(index, message) { | |
| 2309 | - // Skip agent messages if persistence is off | |
| 2310 | - if (!chatPersistenceEnabled && message.role === 'agent') { | |
| 2311 | - return; | |
| 2312 | - } | |
| 2313 | - | |
| 2314 | - var messageClass, messageBgColor, messageFontColor; | |
| 2315 | - | |
| 2316 | - switch (message.role) { | |
| 2317 | - case 'user': | |
| 2318 | - messageClass = 'user-message'; | |
| 2319 | - messageBgColor = userMessageBgColor; | |
| 2320 | - messageFontColor = userMessageFontColor; | |
| 2321 | - break; | |
| 2322 | - case 'agent': | |
| 2323 | - messageClass = 'agent-message'; | |
| 2324 | - messageBgColor = liveAgentMessageBgColor; | |
| 2325 | - messageFontColor = liveAgentMessageFontColor; | |
| 2326 | - break; | |
| 2327 | - default: | |
| 2328 | - messageClass = 'bot-message'; | |
| 2329 | - messageBgColor = botMessageBgColor; | |
| 2330 | - messageFontColor = botMessageFontColor; | |
| 2331 | - break; | |
| 2332 | - } | |
| 2333 | - | |
| 2334 | - var messageElement = $('<div>').addClass(messageClass) | |
| 2335 | - .css({ | |
| 2336 | - 'background': messageBgColor, | |
| 2337 | - 'color': messageFontColor | |
| 2338 | - }); | |
| 2339 | - | |
| 2340 | - var content = message.content; | |
| 2341 | - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"'); | |
| 2342 | - content = decodeHTMLEntities(content); | |
| 2343 | - | |
| 2344 | - // Skip linkify for messages containing structured HTML | |
| 2345 | - // (forms, product cards, galleries, etc.) to avoid | |
| 2346 | - // markdown formatting corrupting HTML attributes | |
| 2347 | - // (e.g. underscores in name="field_name" becoming <em> tags) | |
| 2348 | - if (content.includes("mxchat-product-card") || | |
| 2349 | - content.includes("mxchat-image-gallery") || | |
| 2350 | - content.includes("mxchat-featured-products") || | |
| 2351 | - content.includes("<form") || | |
| 2352 | - content.includes("<input") || | |
| 2353 | - content.includes("<select") || | |
| 2354 | - content.includes("<textarea")) { | |
| 2355 | - messageElement.html(content); | |
| 2356 | - } else { | |
| 2357 | - var formattedContent = linkify(content); | |
| 2358 | - messageElement.html(formattedContent); | |
| 2359 | - } | |
| 2360 | - | |
| 2361 | - $fragment.append(messageElement); | |
| 2362 | - | |
| 2363 | - // Track message IDs | |
| 2364 | - if (message.id) { | |
| 2365 | - highestMessageId = Math.max(highestMessageId, message.id); | |
| 2366 | - instance.processedMessageIds.add(message.id); | |
| 2367 | - } | |
| 2368 | - }); | |
| 2369 | - | |
| 2370 | - // Only append messages and scroll if we have content | |
| 2371 | - $chatBox.append($fragment); | |
| 2372 | - scrollToBottom(botId, true); | |
| 2373 | - | |
| 2374 | - // Collapse quick questions if we have conversation history | |
| 2375 | - // BUT skip auto-collapse for embedded bots (they should stay expanded) | |
| 2376 | - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) { | |
| 2377 | - collapseQuickQuestions(botId); | |
| 2378 | - } | |
| 2379 | - | |
| 2380 | - // Update lastSeenMessageId after history loads | |
| 2381 | - instance.lastSeenMessageId = highestMessageId; | |
| 2382 | - | |
| 2383 | - // Only update chat mode if persistence is enabled and we have messages | |
| 2384 | - if (chatPersistenceEnabled) { | |
| 2385 | - var lastMessage = response.data.conversation[response.data.conversation.length - 1]; | |
| 2386 | - if (lastMessage.role === 'agent') { | |
| 2387 | - updateChatModeIndicator('agent', botId); | |
| 2388 | - } | |
| 2389 | - } | |
| 2390 | - | |
| 2391 | - // Mark as loaded ONLY after successful load | |
| 2392 | - instance.chatHistoryLoaded = true; | |
| 2393 | - } | |
| 2394 | - } | |
| 2395 | - } | |
| 2396 | - if (onComplete) onComplete(); | |
| 2397 | - }, | |
| 2398 | - error: function(xhr, status, error) { | |
| 2399 | - // Error loading chat history - silently continue | |
| 2400 | - if (onComplete) onComplete(); | |
| 2401 | - } | |
| 2402 | - }); | |
| 2403 | - } else { | |
| 2404 | - if (onComplete) onComplete(); | |
| 2405 | - } | |
| 2406 | -} | |
| 2407 | - | |
| 2408 | - | |
| 2409 | - // ==================================== | |
| 2410 | - // FILE UPLOAD FUNCTIONALITY | |
| 2411 | - // ==================================== | |
| 2412 | - | |
| 2413 | - function addSafeEventListener(elementId, eventType, handler) { | |
| 2414 | - const element = document.getElementById(elementId); | |
| 2415 | - if (element) { | |
| 2416 | - element.addEventListener(eventType, handler); | |
| 2417 | - } | |
| 2418 | - } | |
| 2419 | - | |
| 2420 | - function showActivePdf(filename, botId) { | |
| 2421 | - botId = botId || 'default'; | |
| 2422 | - const container = getElementDOM(botId, 'active-pdf-container'); | |
| 2423 | - const nameElement = getElementDOM(botId, 'active-pdf-name'); | |
| 2424 | - | |
| 2425 | - if (!container || !nameElement) { | |
| 2426 | - return; | |
| 2427 | - } | |
| 2428 | - | |
| 2429 | - nameElement.textContent = filename; | |
| 2430 | - container.style.display = 'flex'; | |
| 2431 | - } | |
| 2432 | - | |
| 2433 | - function showActiveWord(filename, botId) { | |
| 2434 | - botId = botId || 'default'; | |
| 2435 | - const container = getElementDOM(botId, 'active-word-container'); | |
| 2436 | - const nameElement = getElementDOM(botId, 'active-word-name'); | |
| 2437 | - | |
| 2438 | - if (!container || !nameElement) { | |
| 2439 | - return; | |
| 2440 | - } | |
| 2441 | - | |
| 2442 | - nameElement.textContent = filename; | |
| 2443 | - container.style.display = 'flex'; | |
| 2444 | - } | |
| 2445 | - | |
| 2446 | - function removeActivePdf(botId) { | |
| 2447 | - botId = botId || 'default'; | |
| 2448 | - var instance = MxChatInstances.get(botId); | |
| 2449 | - const container = getElementDOM(botId, 'active-pdf-container'); | |
| 2450 | - const nameElement = getElementDOM(botId, 'active-pdf-name'); | |
| 2451 | - | |
| 2452 | - if (!container || !nameElement || !instance.activePdfFile) return; | |
| 2453 | - | |
| 2454 | - fetch(mxchatChat.ajax_url, { | |
| 2455 | - method: 'POST', | |
| 2456 | - headers: { | |
| 2457 | - 'Content-Type': 'application/x-www-form-urlencoded', | |
| 2458 | - }, | |
| 2459 | - body: new URLSearchParams({ | |
| 2460 | - 'action': 'mxchat_remove_pdf', | |
| 2461 | - 'session_id': getChatSession(botId), | |
| 2462 | - 'nonce': mxchatChat.nonce | |
| 2463 | - }) | |
| 2464 | - }) | |
| 2465 | - .then(response => response.json()) | |
| 2466 | - .then(data => { | |
| 2467 | - if (data.success) { | |
| 2468 | - container.style.display = 'none'; | |
| 2469 | - nameElement.textContent = ''; | |
| 2470 | - activePdfFile = null; | |
| 2471 | - appendMessage('bot', 'PDF removed.'); | |
| 2472 | - } | |
| 2473 | - }) | |
| 2474 | - .catch(error => { | |
| 2475 | - // Error removing PDF - silently continue | |
| 2476 | - }); | |
| 2477 | - } | |
| 2478 | - | |
| 2479 | - function removeActiveWord() { | |
| 2480 | - const container = document.getElementById('active-word-container'); | |
| 2481 | - const nameElement = document.getElementById('active-word-name'); | |
| 2482 | - | |
| 2483 | - if (!container || !nameElement || !activeWordFile) return; | |
| 2484 | - | |
| 2485 | - fetch(mxchatChat.ajax_url, { | |
| 2486 | - method: 'POST', | |
| 2487 | - headers: { | |
| 2488 | - 'Content-Type': 'application/x-www-form-urlencoded', | |
| 2489 | - }, | |
| 2490 | - body: new URLSearchParams({ | |
| 2491 | - 'action': 'mxchat_remove_word', | |
| 2492 | - 'session_id': sessionId, | |
| 2493 | - 'nonce': mxchatChat.nonce | |
| 2494 | - }) | |
| 2495 | - }) | |
| 2496 | - .then(response => response.json()) | |
| 2497 | - .then(data => { | |
| 2498 | - if (data.success) { | |
| 2499 | - container.style.display = 'none'; | |
| 2500 | - nameElement.textContent = ''; | |
| 2501 | - activeWordFile = null; | |
| 2502 | - appendMessage('bot', 'Word document removed.'); | |
| 2503 | - } | |
| 2504 | - }) | |
| 2505 | - .catch(error => { | |
| 2506 | - // Error removing Word document - silently continue | |
| 2507 | - }); | |
| 2508 | - } | |
| 2509 | - | |
| 2510 | - // ==================================== | |
| 2511 | - // CONSENT & COMPLIANCE (GDPR) | |
| 2512 | - // ==================================== | |
| 2513 | - | |
| 2514 | - function initializeChatVisibility(botId) { | |
| 2515 | - botId = botId || 'default'; | |
| 2516 | - const complianzEnabled = mxchatChat.complianz_toggle === 'on' || | |
| 2517 | - mxchatChat.complianz_toggle === '1' || | |
| 2518 | - mxchatChat.complianz_toggle === 1; | |
| 2519 | - | |
| 2520 | - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') { | |
| 2521 | - // Initial check | |
| 2522 | - checkConsentAndShowChat(botId); | |
| 2523 | - | |
| 2524 | - // Listen for consent changes | |
| 2525 | - $(document).on('cmplz_status_change', function(event) { | |
| 2526 | - checkConsentAndShowChat(botId); | |
| 2527 | - }); | |
| 2528 | - } else { | |
| 2529 | - // If Complianz is not enabled, always show | |
| 2530 | - getElement(botId, 'floating-chatbot-button') | |
| 2531 | - .css('display', 'flex') | |
| 2532 | - .removeClass('hidden no-consent') | |
| 2533 | - .fadeTo(500, 1); | |
| 2534 | - | |
| 2535 | - // Also check pre-chat message when Complianz is not enabled | |
| 2536 | - checkPreChatDismissal(botId); | |
| 2537 | - } | |
| 2538 | - } | |
| 2539 | - | |
| 2540 | - | |
| 2541 | - function checkConsentAndShowChat(botId) { | |
| 2542 | - botId = botId || 'default'; | |
| 2543 | - var consentStatus = cmplz_has_consent('marketing'); | |
| 2544 | - var consentType = complianz.consenttype; | |
| 2545 | - | |
| 2546 | - let $widget = getElement(botId, 'floating-chatbot-button'); | |
| 2547 | - let $chatbot = getElement(botId, 'floating-chatbot'); | |
| 2548 | - let $preChat = getElement(botId, 'pre-chat-message'); | |
| 2549 | - | |
| 2550 | - if (consentStatus === true) { | |
| 2551 | - $widget | |
| 2552 | - .removeClass('no-consent') | |
| 2553 | - .css('display', 'flex') | |
| 2554 | - .removeClass('hidden') | |
| 2555 | - .fadeTo(500, 1); | |
| 2556 | - $chatbot.removeClass('no-consent'); | |
| 2557 | - | |
| 2558 | - // Show pre-chat message if not dismissed | |
| 2559 | - checkPreChatDismissal(botId); | |
| 2560 | - } else { | |
| 2561 | - $widget | |
| 2562 | - .addClass('no-consent') | |
| 2563 | - .fadeTo(500, 0, function() { | |
| 2564 | - $(this) | |
| 2565 | - .css('display', 'none') | |
| 2566 | - .addClass('hidden'); | |
| 2567 | - }); | |
| 2568 | - $chatbot.addClass('no-consent'); | |
| 2569 | - | |
| 2570 | - // Hide pre-chat message when no consent | |
| 2571 | - $preChat.hide(); | |
| 2572 | - } | |
| 2573 | - } | |
| 2574 | - | |
| 2575 | - | |
| 2576 | - // ==================================== | |
| 2577 | - // PRE-CHAT MESSAGE HANDLING | |
| 2578 | - // ==================================== | |
| 2579 | - | |
| 2580 | - function checkPreChatDismissal(botId) { | |
| 2581 | - botId = botId || 'default'; | |
| 2582 | - try { | |
| 2583 | - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId); | |
| 2584 | - if (dismissedAt) { | |
| 2585 | - // Re-show after 24 hours | |
| 2586 | - var elapsed = Date.now() - parseInt(dismissedAt, 10); | |
| 2587 | - if (elapsed < 86400000) { | |
| 2588 | - getElement(botId, 'pre-chat-message').hide(); | |
| 2589 | - return; | |
| 2590 | - } | |
| 2591 | - // Expired — clear and show again | |
| 2592 | - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId); | |
| 2593 | - } | |
| 2594 | - getElement(botId, 'pre-chat-message').fadeIn(250); | |
| 2595 | - } catch (e) { | |
| 2596 | - // localStorage unavailable — show the message | |
| 2597 | - getElement(botId, 'pre-chat-message').fadeIn(250); | |
| 2598 | - } | |
| 2599 | - } | |
| 2600 | - | |
| 2601 | - function handlePreChatDismissal(botId) { | |
| 2602 | - botId = botId || 'default'; | |
| 2603 | - getElement(botId, 'pre-chat-message').fadeOut(200); | |
| 2604 | - try { | |
| 2605 | - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now())); | |
| 2606 | - } catch (e) { | |
| 2607 | - // localStorage unavailable — dismissal won't persist | |
| 2608 | - } | |
| 2609 | - } | |
| 2610 | - | |
| 2611 | - | |
| 2612 | - // ==================================== | |
| 2613 | - // UTILITY FUNCTIONS | |
| 2614 | - // ==================================== | |
| 2615 | - | |
| 2616 | - function copyToClipboard(text) { | |
| 2617 | - var tempInput = $('<input>'); | |
| 2618 | - $('body').append(tempInput); | |
| 2619 | - tempInput.val(text).select(); | |
| 2620 | - document.execCommand('copy'); | |
| 2621 | - tempInput.remove(); | |
| 2622 | - } | |
| 2623 | - | |
| 2624 | - | |
| 2625 | - function isImageHtml(str) { | |
| 2626 | - return str.startsWith('<img') && str.endsWith('>'); | |
| 2627 | - } | |
| 2628 | - | |
| 2629 | - | |
| 2630 | - // ==================================== | |
| 2631 | - // EVENT HANDLERS & INITIALIZATION | |
| 2632 | - // ==================================== | |
| 2633 | - | |
| 2634 | -$(document).on('click', '.mxchat-popular-question', function () { | |
| 2635 | - var question = $(this).text(); | |
| 2636 | - var botId = getBotIdFromElement(this); | |
| 2637 | - | |
| 2638 | - // Append the question as if the user typed it | |
| 2639 | - appendMessage("user", question, '', [], false, botId); | |
| 2640 | - | |
| 2641 | - // Only collapse if there are questions | |
| 2642 | - if (hasQuickQuestions(botId)) { | |
| 2643 | - collapseQuickQuestions(botId); | |
| 2644 | - } | |
| 2645 | - | |
| 2646 | - // Send the question to the server | |
| 2647 | - sendMessageToChatbot(question, botId); | |
| 2648 | -}); | |
| 2649 | - | |
| 2650 | -$(document).on('click', '.questions-toggle-btn', function(e) { | |
| 2651 | - e.preventDefault(); | |
| 2652 | - e.stopPropagation(); | |
| 2653 | - var botId = getBotIdFromElement(this); | |
| 2654 | - expandQuickQuestions(botId); | |
| 2655 | -}); | |
| 2656 | - | |
| 2657 | -$(document).on('click', '.questions-collapse-btn', function(e) { | |
| 2658 | - e.preventDefault(); | |
| 2659 | - e.stopPropagation(); | |
| 2660 | - var botId = getBotIdFromElement(this); | |
| 2661 | - collapseQuickQuestions(botId); | |
| 2662 | -}); | |
| 2663 | - | |
| 2664 | - // Chatbot visibility toggle handlers - use class selector for multi-instance support | |
| 2665 | - $(document).on('click', '.floating-chatbot-button', function() { | |
| 2666 | - var botId = getBotIdFromElement(this); | |
| 2667 | - var $chatbot = getElement(botId, 'floating-chatbot'); | |
| 2668 | - var $badge = getElement(botId, 'chat-notification-badge'); | |
| 2669 | - var $preChat = getElement(botId, 'pre-chat-message'); | |
| 2670 | - | |
| 2671 | - if ($chatbot.hasClass('hidden')) { | |
| 2672 | - $chatbot.removeClass('hidden').addClass('visible'); | |
| 2673 | - $(this).addClass('hidden'); | |
| 2674 | - $badge.hide(); // Hide notification when opening chat | |
| 2675 | - disableScroll(); | |
| 2676 | - $preChat.fadeOut(250); | |
| 2677 | - | |
| 2678 | - // Load chat history for returning visitors (persistence) | |
| 2679 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 2680 | - if (chatPersistenceEnabled) { | |
| 2681 | - MxChatInstances.ensureSession(botId); | |
| 2682 | - } | |
| 2683 | - | |
| 2684 | - // Deferred email check — only on first widget open | |
| 2685 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 2686 | - var instance = MxChatInstances.get(botId); | |
| 2687 | - if (emailBlocker && !instance.emailCheckDone) { | |
| 2688 | - instance.emailCheckDone = true; | |
| 2689 | - resolveEmailState(botId); | |
| 2690 | - } else if (!emailBlocker) { | |
| 2691 | - // No email collection — still route through showChatContainerForBot | |
| 2692 | - // so the loader is shown while chat history loads | |
| 2693 | - showChatContainerForBot(botId); | |
| 2694 | - } | |
| 2695 | - } else { | |
| 2696 | - $chatbot.removeClass('visible').addClass('hidden'); | |
| 2697 | - $(this).removeClass('hidden'); | |
| 2698 | - enableScroll(); | |
| 2699 | - checkPreChatDismissal(botId); | |
| 2700 | - } | |
| 2701 | - }); | |
| 2702 | - | |
| 2703 | - // Allow clicking anywhere on the title bar to close the chatbot | |
| 2704 | - $(document).on('click', '.chatbot-top-bar', function() { | |
| 2705 | - var botId = getBotIdFromElement(this); | |
| 2706 | - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible'); | |
| 2707 | - getElement(botId, 'floating-chatbot-button').removeClass('hidden'); | |
| 2708 | - enableScroll(); | |
| 2709 | - }); | |
| 2710 | - | |
| 2711 | - $(document).on('click', '.close-pre-chat-message', function(e) { | |
| 2712 | - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click | |
| 2713 | - var botId = getBotIdFromElement(this); | |
| 2714 | - handlePreChatDismissal(botId); | |
| 2715 | - }); | |
| 2716 | - | |
| 2717 | - | |
| 2718 | - // PDF upload button handlers - use class selector | |
| 2719 | - $(document).on('click', '.pdf-upload-btn', function() { | |
| 2720 | - var botId = getBotIdFromElement(this); | |
| 2721 | - var pdfInput = getElementDOM(botId, 'pdf-upload'); | |
| 2722 | - if (pdfInput) pdfInput.click(); | |
| 2723 | - }); | |
| 2724 | - | |
| 2725 | - // Word upload button handlers - use class selector | |
| 2726 | - $(document).on('click', '.word-upload-btn', function() { | |
| 2727 | - var botId = getBotIdFromElement(this); | |
| 2728 | - var wordInput = getElementDOM(botId, 'word-upload'); | |
| 2729 | - if (wordInput) wordInput.click(); | |
| 2730 | - }); | |
| 2731 | - | |
| 2732 | - // PDF file input change handler | |
| 2733 | - addSafeEventListener('pdf-upload', 'change', async function(e) { | |
| 2734 | - const file = e.target.files[0]; | |
| 2735 | - | |
| 2736 | - if (!file || file.type !== 'application/pdf') { | |
| 2737 | - alert('Please select a valid PDF file.'); | |
| 2738 | - return; | |
| 2739 | - } | |
| 2740 | - | |
| 2741 | - if (!sessionId) { | |
| 2742 | - alert('Error: No session ID found'); | |
| 2743 | - return; | |
| 2744 | - } | |
| 2745 | - | |
| 2746 | - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) { | |
| 2747 | - alert('Error: Ajax configuration missing'); | |
| 2748 | - return; | |
| 2749 | - } | |
| 2750 | - | |
| 2751 | - // Disable buttons and show loading state | |
| 2752 | - const uploadBtn = document.getElementById('pdf-upload-btn'); | |
| 2753 | - const sendBtn = document.getElementById('send-button'); | |
| 2754 | - const originalBtnContent = uploadBtn.innerHTML; | |
| 2755 | - | |
| 2756 | - try { | |
| 2757 | - const formData = new FormData(); | |
| 2758 | - formData.append('action', 'mxchat_upload_pdf'); | |
| 2759 | - formData.append('pdf_file', file); | |
| 2760 | - formData.append('session_id', sessionId); | |
| 2761 | - formData.append('nonce', mxchatChat.nonce); | |
| 2762 | - | |
| 2763 | - uploadBtn.disabled = true; | |
| 2764 | - sendBtn.disabled = true; | |
| 2765 | - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> | |
| 2766 | - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> | |
| 2767 | - </svg>`; | |
| 2768 | - | |
| 2769 | - const response = await fetch(mxchatChat.ajax_url, { | |
| 2770 | - method: 'POST', | |
| 2771 | - body: formData | |
| 2772 | - }); | |
| 2773 | - | |
| 2774 | - const data = await response.json(); | |
| 2775 | - | |
| 2776 | - if (data.success) { | |
| 2777 | - // Hide popular questions if they exist | |
| 2778 | - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2779 | - if (hasQuickQuestions()) { | |
| 2780 | - collapseQuickQuestions(); | |
| 2781 | - } | |
| 2782 | - | |
| 2783 | - // Show the active PDF name | |
| 2784 | - showActivePdf(data.data.filename); | |
| 2785 | - | |
| 2786 | - appendMessage('bot', data.data.message); | |
| 2787 | - scrollToBottom(); | |
| 2788 | - activePdfFile = data.data.filename; | |
| 2789 | - } else { | |
| 2790 | - alert('Failed to upload PDF. Please try again.'); | |
| 2791 | - } | |
| 2792 | - } catch (error) { | |
| 2793 | - alert('Error uploading file. Please try again.'); | |
| 2794 | - } finally { | |
| 2795 | - uploadBtn.disabled = false; | |
| 2796 | - sendBtn.disabled = false; | |
| 2797 | - uploadBtn.innerHTML = originalBtnContent; | |
| 2798 | - this.value = ''; // Reset file input | |
| 2799 | - } | |
| 2800 | - }); | |
| 2801 | - | |
| 2802 | - // Word file input change handler | |
| 2803 | - addSafeEventListener('word-upload', 'change', async function(e) { | |
| 2804 | - const file = e.target.files[0]; | |
| 2805 | - | |
| 2806 | - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') { | |
| 2807 | - alert('Please select a valid Word document (.docx).'); | |
| 2808 | - return; | |
| 2809 | - } | |
| 2810 | - | |
| 2811 | - if (!sessionId) { | |
| 2812 | - alert('Error: No session ID found'); | |
| 2813 | - return; | |
| 2814 | - } | |
| 2815 | - | |
| 2816 | - // Disable buttons and show loading state | |
| 2817 | - const uploadBtn = document.getElementById('word-upload-btn'); | |
| 2818 | - const sendBtn = document.getElementById('send-button'); | |
| 2819 | - const originalBtnContent = uploadBtn.innerHTML; | |
| 2820 | - | |
| 2821 | - try { | |
| 2822 | - const formData = new FormData(); | |
| 2823 | - formData.append('action', 'mxchat_upload_word'); | |
| 2824 | - formData.append('word_file', file); | |
| 2825 | - formData.append('session_id', sessionId); | |
| 2826 | - formData.append('nonce', mxchatChat.nonce); | |
| 2827 | - | |
| 2828 | - uploadBtn.disabled = true; | |
| 2829 | - sendBtn.disabled = true; | |
| 2830 | - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> | |
| 2831 | - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> | |
| 2832 | - </svg>`; | |
| 2833 | - | |
| 2834 | - const response = await fetch(mxchatChat.ajax_url, { | |
| 2835 | - method: 'POST', | |
| 2836 | - body: formData | |
| 2837 | - }); | |
| 2838 | - | |
| 2839 | - const data = await response.json(); | |
| 2840 | - | |
| 2841 | - if (data.success) { | |
| 2842 | - // Hide popular questions if they exist | |
| 2843 | - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2844 | - if (hasQuickQuestions()) { | |
| 2845 | - collapseQuickQuestions(); | |
| 2846 | - } | |
| 2847 | - | |
| 2848 | - // Show the active Word document name | |
| 2849 | - showActiveWord(data.data.filename); | |
| 2850 | - | |
| 2851 | - appendMessage('bot', data.data.message); | |
| 2852 | - scrollToBottom(); | |
| 2853 | - activeWordFile = data.data.filename; | |
| 2854 | - } else { | |
| 2855 | - alert('Failed to upload Word document. Please try again.'); | |
| 2856 | - } | |
| 2857 | - } catch (error) { | |
| 2858 | - alert('Error uploading file. Please try again.'); | |
| 2859 | - } finally { | |
| 2860 | - uploadBtn.disabled = false; | |
| 2861 | - sendBtn.disabled = false; | |
| 2862 | - uploadBtn.innerHTML = originalBtnContent; | |
| 2863 | - this.value = ''; // Reset file input | |
| 2864 | - } | |
| 2865 | - }); | |
| 2866 | - | |
| 2867 | - // Remove button click handlers | |
| 2868 | - document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) { | |
| 2869 | - e.preventDefault(); | |
| 2870 | - e.stopPropagation(); | |
| 2871 | - removeActivePdf(); | |
| 2872 | - }); | |
| 2873 | - | |
| 2874 | - document.getElementById('remove-word-btn')?.addEventListener('click', function(e) { | |
| 2875 | - e.preventDefault(); | |
| 2876 | - e.stopPropagation(); | |
| 2877 | - removeActiveWord(); | |
| 2878 | - }); | |
| 2879 | - | |
| 2880 | - // Window resize handlers | |
| 2881 | - $(window).on('resize orientationchange', function() { | |
| 2882 | - setFullHeight(); | |
| 2883 | - }); | |
| 2884 | - | |
| 2885 | - | |
| 2886 | - // ==================================== | |
| 2887 | - // TOOLBAR & STYLING SETUP | |
| 2888 | - // ==================================== | |
| 2889 | - | |
| 2890 | - // Apply toolbar settings | |
| 2891 | - if (mxchatChat.chat_toolbar_toggle === 'on') { | |
| 2892 | - $('.chat-toolbar').show(); | |
| 2893 | - } else { | |
| 2894 | - $('.chat-toolbar').hide(); | |
| 2895 | - } | |
| 2896 | - | |
| 2897 | - // Apply toolbar icon colors | |
| 2898 | - const toolbarElements = [ | |
| 2899 | - '#mxchat-chatbot .toolbar-btn svg', | |
| 2900 | - '#mxchat-chatbot .active-pdf-name', | |
| 2901 | - '#mxchat-chatbot .active-word-name', | |
| 2902 | - '#mxchat-chatbot .remove-pdf-btn svg', | |
| 2903 | - '#mxchat-chatbot .remove-word-btn svg', | |
| 2904 | - '#mxchat-chatbot .toolbar-perplexity svg' | |
| 2905 | - ]; | |
| 2906 | - | |
| 2907 | - toolbarElements.forEach(selector => { | |
| 2908 | - $(selector).css({ | |
| 2909 | - 'fill': toolbarIconColor, | |
| 2910 | - 'stroke': toolbarIconColor, | |
| 2911 | - 'color': toolbarIconColor | |
| 2912 | - }); | |
| 2913 | - }); | |
| 2914 | - | |
| 2915 | - | |
| 2916 | -// ==================================== | |
| 2917 | -// INIT LOADER & CHAT CONTAINER HELPERS | |
| 2918 | -// ==================================== | |
| 2919 | -// These must be outside the email collection block so they're always available | |
| 2920 | -// (used by persistence loading even when email collection is off) | |
| 2921 | - | |
| 2922 | -function showInitLoader(botId) { | |
| 2923 | - var loader = getElementDOM(botId, 'mxchat-init-loader'); | |
| 2924 | - if (loader) loader.style.display = 'flex'; | |
| 2925 | -} | |
| 2926 | - | |
| 2927 | -function hideInitLoader(botId) { | |
| 2928 | - var loader = getElementDOM(botId, 'mxchat-init-loader'); | |
| 2929 | - if (loader) loader.style.display = 'none'; | |
| 2930 | -} | |
| 2931 | - | |
| 2932 | -function showEmailFormForBot(botId) { | |
| 2933 | - hideInitLoader(botId); | |
| 2934 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 2935 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 2936 | - if (emailBlocker) emailBlocker.style.display = 'flex'; | |
| 2937 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 2938 | -} | |
| 2939 | - | |
| 2940 | -function showChatContainerForBot(botId) { | |
| 2941 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 2942 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 2943 | - if (emailBlocker) emailBlocker.style.display = 'none'; | |
| 2944 | - | |
| 2945 | - var instance = MxChatInstances.get(botId); | |
| 2946 | - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 2947 | - | |
| 2948 | - // If persistence is on and history hasn't loaded yet, show loader | |
| 2949 | - // while history loads to prevent flash of empty chat | |
| 2950 | - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) { | |
| 2951 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 2952 | - showInitLoader(botId); | |
| 2953 | - loadChatHistory(botId, function() { | |
| 2954 | - hideInitLoader(botId); | |
| 2955 | - if (chatContainer) chatContainer.style.display = 'flex'; | |
| 2956 | - scrollToBottom(botId, true); | |
| 2957 | - }); | |
| 2958 | - } else { | |
| 2959 | - hideInitLoader(botId); | |
| 2960 | - if (chatContainer) chatContainer.style.display = 'flex'; | |
| 2961 | - if (typeof loadChatHistory === 'function') { | |
| 2962 | - loadChatHistory(botId); | |
| 2963 | - } | |
| 2964 | - } | |
| 2965 | -} | |
| 2966 | - | |
| 2967 | -// ==================================== | |
| 2968 | -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION | |
| 2969 | -// ==================================== | |
| 2970 | -// Only run email collection setup if it's enabled | |
| 2971 | -if (mxchatChat && mxchatChat.email_collection_enabled === 'on') { | |
| 2972 | - | |
| 2973 | - // Track submitting state per bot | |
| 2974 | - const emailSubmittingState = {}; | |
| 2975 | - | |
| 2976 | - // Add CSS animations for email form (once globally) | |
| 2977 | - if (!document.getElementById('email-error-styles')) { | |
| 2978 | - const style = document.createElement('style'); | |
| 2979 | - style.id = 'email-error-styles'; | |
| 2980 | - style.textContent = ` | |
| 2981 | - @keyframes fadeInError { | |
| 2982 | - from { opacity: 0; transform: translateY(-5px); } | |
| 2983 | - to { opacity: 1; transform: translateY(0); } | |
| 2984 | - } | |
| 2985 | - .email-input-shake { | |
| 2986 | - animation: shake 0.5s ease-in-out; | |
| 2987 | - } | |
| 2988 | - @keyframes shake { | |
| 2989 | - 0%, 100% { transform: translateX(0); } | |
| 2990 | - 25% { transform: translateX(-5px); } | |
| 2991 | - 75% { transform: translateX(5px); } | |
| 2992 | - } | |
| 2993 | - @keyframes spin { | |
| 2994 | - from { transform: rotate(0deg); } | |
| 2995 | - to { transform: rotate(360deg); } | |
| 2996 | - } | |
| 2997 | - .email-spinner { | |
| 2998 | - display: inline-block; | |
| 2999 | - vertical-align: middle; | |
| 3000 | - } | |
| 3001 | - `; | |
| 3002 | - document.head.appendChild(style); | |
| 3003 | - } | |
| 3004 | - | |
| 3005 | - function isValidEmailAddress(email) { | |
| 3006 | - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/; | |
| 3007 | - return emailRegex.test(email.trim()) && email.length <= 254; | |
| 3008 | - } | |
| 3009 | - | |
| 3010 | - function isValidNameInput(name) { | |
| 3011 | - return name && name.trim().length >= 2 && name.trim().length <= 100; | |
| 3012 | - } | |
| 3013 | - | |
| 3014 | - /** | |
| 3015 | - * Replace {visitor_name} placeholder in intro message with actual visitor name | |
| 3016 | - * @param {string} botId - The bot instance ID | |
| 3017 | - * @param {string} visitorName - The visitor's name to insert | |
| 3018 | - */ | |
| 3019 | - function replaceVisitorNamePlaceholder(botId, visitorName) { | |
| 3020 | - var chatBox = getElementDOM(botId, 'chat-box'); | |
| 3021 | - if (!chatBox) return; | |
| 3022 | - | |
| 3023 | - // Find the first bot message (intro message) | |
| 3024 | - var introMessage = chatBox.querySelector('.bot-message'); | |
| 3025 | - if (!introMessage) return; | |
| 3026 | - | |
| 3027 | - var messageContent = introMessage.querySelector('div[dir="auto"]'); | |
| 3028 | - if (!messageContent) return; | |
| 3029 | - | |
| 3030 | - var html = messageContent.innerHTML; | |
| 3031 | - | |
| 3032 | - // Replace {visitor_name} placeholder (case-insensitive) | |
| 3033 | - if (visitorName && visitorName.trim()) { | |
| 3034 | - // Escape HTML to prevent XSS | |
| 3035 | - var safeName = $('<div>').text(visitorName.trim()).html(); | |
| 3036 | - html = html.replace(/\{visitor_name\}/gi, safeName); | |
| 3037 | - } else { | |
| 3038 | - // Remove placeholder and clean up spacing if no name provided | |
| 3039 | - html = html.replace(/\{visitor_name\}/gi, ''); | |
| 3040 | - // Clean up any double spaces that might result | |
| 3041 | - html = html.replace(/\s{2,}/g, ' ').trim(); | |
| 3042 | - } | |
| 3043 | - | |
| 3044 | - messageContent.innerHTML = html; | |
| 3045 | - } | |
| 3046 | - | |
| 3047 | - function setEmailSubmissionState(botId, loading) { | |
| 3048 | - var submitButton = getElementDOM(botId, 'email-submit-button'); | |
| 3049 | - var emailInput = getElementDOM(botId, 'user-email'); | |
| 3050 | - var nameInput = getElementDOM(botId, 'user-name'); | |
| 3051 | - | |
| 3052 | - if (loading) { | |
| 3053 | - emailSubmittingState[botId] = true; | |
| 3054 | - if (submitButton) submitButton.disabled = true; | |
| 3055 | - if (emailInput) emailInput.disabled = true; | |
| 3056 | - if (nameInput) nameInput.disabled = true; | |
| 3057 | - | |
| 3058 | - if (submitButton && !submitButton.getAttribute('data-original-html')) { | |
| 3059 | - submitButton.setAttribute('data-original-html', submitButton.innerHTML); | |
| 3060 | - const originalText = submitButton.textContent; | |
| 3061 | - submitButton.innerHTML = ` | |
| 3062 | - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24"> | |
| 3063 | - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416"> | |
| 3064 | - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/> | |
| 3065 | - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/> | |
| 3066 | - </circle> | |
| 3067 | - </svg> | |
| 3068 | - ${originalText} | |
| 3069 | - `; | |
| 3070 | - submitButton.style.opacity = '0.8'; | |
| 3071 | - } | |
| 3072 | - } else { | |
| 3073 | - emailSubmittingState[botId] = false; | |
| 3074 | - if (submitButton) submitButton.disabled = false; | |
| 3075 | - if (emailInput) emailInput.disabled = false; | |
| 3076 | - if (nameInput) nameInput.disabled = false; | |
| 3077 | - | |
| 3078 | - if (submitButton) { | |
| 3079 | - const originalHtml = submitButton.getAttribute('data-original-html'); | |
| 3080 | - if (originalHtml) { | |
| 3081 | - submitButton.innerHTML = originalHtml; | |
| 3082 | - } | |
| 3083 | - submitButton.style.opacity = '1'; | |
| 3084 | - } | |
| 3085 | - } | |
| 3086 | - } | |
| 3087 | - | |
| 3088 | - function showEmailError(botId, message) { | |
| 3089 | - clearEmailError(botId); | |
| 3090 | - | |
| 3091 | - var emailForm = getElementDOM(botId, 'email-collection-form'); | |
| 3092 | - if (!emailForm) return; | |
| 3093 | - | |
| 3094 | - const errorDiv = document.createElement('div'); | |
| 3095 | - errorDiv.className = 'email-error'; | |
| 3096 | - errorDiv.style.cssText = ` | |
| 3097 | - color: #e74c3c; | |
| 3098 | - font-size: 12px; | |
| 3099 | - margin-top: 8px; | |
| 3100 | - padding: 4px 0; | |
| 3101 | - animation: fadeInError 0.3s ease; | |
| 3102 | - `; | |
| 3103 | - errorDiv.textContent = message; | |
| 3104 | - emailForm.appendChild(errorDiv); | |
| 3105 | - | |
| 3106 | - // Add shake animation to inputs | |
| 3107 | - var emailInput = getElementDOM(botId, 'user-email'); | |
| 3108 | - var nameInput = getElementDOM(botId, 'user-name'); | |
| 3109 | - | |
| 3110 | - if (emailInput) { | |
| 3111 | - emailInput.classList.add('email-input-shake'); | |
| 3112 | - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500); | |
| 3113 | - } | |
| 3114 | - if (nameInput) { | |
| 3115 | - nameInput.classList.add('email-input-shake'); | |
| 3116 | - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500); | |
| 3117 | - } | |
| 3118 | - } | |
| 3119 | - | |
| 3120 | - function clearEmailError(botId) { | |
| 3121 | - var emailForm = getElementDOM(botId, 'email-collection-form'); | |
| 3122 | - if (emailForm) { | |
| 3123 | - const existingErrors = emailForm.querySelectorAll('.email-error'); | |
| 3124 | - existingErrors.forEach(error => error.remove()); | |
| 3125 | - } | |
| 3126 | - } | |
| 3127 | - | |
| 3128 | - // Resolve email state using server-side data when available, AJAX fallback otherwise | |
| 3129 | - function resolveEmailState(botId) { | |
| 3130 | - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) { | |
| 3131 | - if (mxchatChat.initial_email_state.show_email_form) { | |
| 3132 | - showEmailFormForBot(botId); | |
| 3133 | - } else { | |
| 3134 | - showChatContainerForBot(botId); | |
| 3135 | - } | |
| 3136 | - } else { | |
| 3137 | - checkSessionAndEmailForBot(botId); | |
| 3138 | - } | |
| 3139 | - } | |
| 3140 | - | |
| 3141 | - function checkSessionAndEmailForBot(botId) { | |
| 3142 | - const sessionId = MxChatInstances.ensureSession(botId); | |
| 3143 | - | |
| 3144 | - // Hide both panels while we check — show loader instead | |
| 3145 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3146 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 3147 | - if (emailBlocker) emailBlocker.style.display = 'none'; | |
| 3148 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 3149 | - showInitLoader(botId); | |
| 3150 | - | |
| 3151 | - fetch(mxchatChat.ajax_url, { | |
| 3152 | - method: 'POST', | |
| 3153 | - headers: { | |
| 3154 | - 'Content-Type': 'application/x-www-form-urlencoded', | |
| 3155 | - }, | |
| 3156 | - body: new URLSearchParams({ | |
| 3157 | - action: 'mxchat_check_email_provided', | |
| 3158 | - session_id: sessionId, | |
| 3159 | - nonce: mxchatChat.nonce, | |
| 3160 | - }) | |
| 3161 | - }) | |
| 3162 | - .then((response) => { | |
| 3163 | - if (!response.ok) { | |
| 3164 | - throw new Error(`HTTP error! status: ${response.status}`); | |
| 3165 | - } | |
| 3166 | - return response.json(); | |
| 3167 | - }) | |
| 3168 | - .then((data) => { | |
| 3169 | - if (data.success) { | |
| 3170 | - if (data.data.logged_in || data.data.email) { | |
| 3171 | - showChatContainerForBot(botId); | |
| 3172 | - } else { | |
| 3173 | - showEmailFormForBot(botId); | |
| 3174 | - } | |
| 3175 | - } else { | |
| 3176 | - showEmailFormForBot(botId); | |
| 3177 | - } | |
| 3178 | - }) | |
| 3179 | - .catch((error) => { | |
| 3180 | - showEmailFormForBot(botId); | |
| 3181 | - }); | |
| 3182 | - } | |
| 3183 | - | |
| 3184 | - // Event delegation for email form submission | |
| 3185 | - $(document).on('submit', '.email-collection-form', function(e) { | |
| 3186 | - e.preventDefault(); | |
| 3187 | - e.stopPropagation(); | |
| 3188 | - | |
| 3189 | - var botId = getBotIdFromElement(this); | |
| 3190 | - | |
| 3191 | - // Prevent double submission | |
| 3192 | - if (emailSubmittingState[botId]) { | |
| 3193 | - return false; | |
| 3194 | - } | |
| 3195 | - | |
| 3196 | - var emailInput = getElementDOM(botId, 'user-email'); | |
| 3197 | - var nameInput = getElementDOM(botId, 'user-name'); | |
| 3198 | - var userEmail = emailInput ? emailInput.value.trim() : ''; | |
| 3199 | - var userName = nameInput ? nameInput.value.trim() : ''; | |
| 3200 | - var sessionId = MxChatInstances.ensureSession(botId); | |
| 3201 | - | |
| 3202 | - // Validate email | |
| 3203 | - if (!userEmail) { | |
| 3204 | - showEmailError(botId, 'Please enter your email address.'); | |
| 3205 | - return false; | |
| 3206 | - } | |
| 3207 | - | |
| 3208 | - if (!isValidEmailAddress(userEmail)) { | |
| 3209 | - showEmailError(botId, 'Please enter a valid email address.'); | |
| 3210 | - return false; | |
| 3211 | - } | |
| 3212 | - | |
| 3213 | - // Validate name if field exists and has content | |
| 3214 | - if (nameInput && userName && !isValidNameInput(userName)) { | |
| 3215 | - showEmailError(botId, 'Please enter a valid name (2-100 characters).'); | |
| 3216 | - return false; | |
| 3217 | - } | |
| 3218 | - | |
| 3219 | - clearEmailError(botId); | |
| 3220 | - setEmailSubmissionState(botId, true); | |
| 3221 | - | |
| 3222 | - // Prepare form data | |
| 3223 | - const formData = new URLSearchParams({ | |
| 3224 | - action: 'mxchat_handle_save_email_and_response', | |
| 3225 | - email: userEmail, | |
| 3226 | - session_id: sessionId, | |
| 3227 | - nonce: mxchatChat.nonce, | |
| 3228 | - }); | |
| 3229 | - | |
| 3230 | - if (userName) { | |
| 3231 | - formData.append('name', userName); | |
| 3232 | - } | |
| 3233 | - | |
| 3234 | - fetch(mxchatChat.ajax_url, { | |
| 3235 | - method: 'POST', | |
| 3236 | - headers: { | |
| 3237 | - 'Content-Type': 'application/x-www-form-urlencoded', | |
| 3238 | - }, | |
| 3239 | - body: formData | |
| 3240 | - }) | |
| 3241 | - .then((response) => { | |
| 3242 | - if (!response.ok) { | |
| 3243 | - throw new Error(`HTTP error! status: ${response.status}`); | |
| 3244 | - } | |
| 3245 | - return response.json(); | |
| 3246 | - }) | |
| 3247 | - .then((data) => { | |
| 3248 | - setEmailSubmissionState(botId, false); | |
| 3249 | - | |
| 3250 | - if (data.success) { | |
| 3251 | - showChatContainerForBot(botId); | |
| 3252 | - | |
| 3253 | - // Replace {visitor_name} placeholder in intro message with actual name | |
| 3254 | - if (userName) { | |
| 3255 | - replaceVisitorNamePlaceholder(botId, userName); | |
| 3256 | - } else { | |
| 3257 | - // Remove placeholder if no name provided | |
| 3258 | - replaceVisitorNamePlaceholder(botId, ''); | |
| 3259 | - } | |
| 3260 | - | |
| 3261 | - if (data.message && typeof appendMessage === 'function') { | |
| 3262 | - setTimeout(() => { | |
| 3263 | - appendMessage('bot', data.message, '', [], false, botId); | |
| 3264 | - if (typeof scrollToBottom === 'function') { | |
| 3265 | - scrollToBottom(botId); | |
| 3266 | - } | |
| 3267 | - }, 100); | |
| 3268 | - } | |
| 3269 | - } else { | |
| 3270 | - showEmailError(botId, data.message || 'Failed to save email. Please try again.'); | |
| 3271 | - } | |
| 3272 | - }) | |
| 3273 | - .catch((error) => { | |
| 3274 | - setEmailSubmissionState(botId, false); | |
| 3275 | - showEmailError(botId, 'An error occurred. Please try again.'); | |
| 3276 | - }); | |
| 3277 | - | |
| 3278 | - return false; | |
| 3279 | - }); | |
| 3280 | - | |
| 3281 | - // Real-time email validation using event delegation | |
| 3282 | - $(document).on('input', '.mxchat-email-input', function() { | |
| 3283 | - var botId = getBotIdFromElement(this); | |
| 3284 | - var $input = $(this); | |
| 3285 | - | |
| 3286 | - // Clear previous timeout | |
| 3287 | - clearTimeout($input.data('validationTimeout')); | |
| 3288 | - | |
| 3289 | - // Debounce validation | |
| 3290 | - var timeout = setTimeout(() => { | |
| 3291 | - var email = this.value.trim(); | |
| 3292 | - clearEmailError(botId); | |
| 3293 | - | |
| 3294 | - if (email && !isValidEmailAddress(email)) { | |
| 3295 | - showEmailError(botId, 'Please enter a valid email address.'); | |
| 3296 | - } | |
| 3297 | - }, 500); | |
| 3298 | - | |
| 3299 | - $input.data('validationTimeout', timeout); | |
| 3300 | - }); | |
| 3301 | - | |
| 3302 | - // Handle Enter key in email input | |
| 3303 | - $(document).on('keypress', '.mxchat-email-input', function(e) { | |
| 3304 | - if (e.key === 'Enter') { | |
| 3305 | - e.preventDefault(); | |
| 3306 | - var botId = getBotIdFromElement(this); | |
| 3307 | - if (!emailSubmittingState[botId]) { | |
| 3308 | - $(this).closest('.email-collection-form').submit(); | |
| 3309 | - } | |
| 3310 | - } | |
| 3311 | - }); | |
| 3312 | - | |
| 3313 | - // Handle Enter key in name input | |
| 3314 | - $(document).on('keypress', '.mxchat-name-input', function(e) { | |
| 3315 | - if (e.key === 'Enter') { | |
| 3316 | - e.preventDefault(); | |
| 3317 | - var botId = getBotIdFromElement(this); | |
| 3318 | - if (!emailSubmittingState[botId]) { | |
| 3319 | - $(this).closest('.email-collection-form').submit(); | |
| 3320 | - } | |
| 3321 | - } | |
| 3322 | - }); | |
| 3323 | - | |
| 3324 | - // Initialize email check for all bot instances | |
| 3325 | - // For floating bots: defer until widget is opened (zero passive AJAX) | |
| 3326 | - // For embedded bots: check immediately since the form is visible | |
| 3327 | - $('.mxchat-chatbot-wrapper').each(function() { | |
| 3328 | - var botId = $(this).data('bot-id') || 'default'; | |
| 3329 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3330 | - | |
| 3331 | - if (emailBlocker) { | |
| 3332 | - if (isEmbeddedBot(botId)) { | |
| 3333 | - // Embedded bots are always visible — check now | |
| 3334 | - resolveEmailState(botId); | |
| 3335 | - } | |
| 3336 | - // Floating bots: handled in the widget open handler | |
| 3337 | - } else if (isEmbeddedBot(botId)) { | |
| 3338 | - // Embedded bot, no email collection — load history with loader | |
| 3339 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 3340 | - if (chatPersistenceEnabled) { | |
| 3341 | - MxChatInstances.ensureSession(botId); | |
| 3342 | - showChatContainerForBot(botId); | |
| 3343 | - } | |
| 3344 | - } | |
| 3345 | - }); | |
| 3346 | -} | |
| 3347 | - | |
| 3348 | - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance | |
| 3349 | - $(document).on('click', '.pre-chat-message', function() { | |
| 3350 | - var botId = getBotIdFromElement(this); | |
| 3351 | - var $chatbot = getElement(botId, 'floating-chatbot'); | |
| 3352 | - if ($chatbot.hasClass('hidden')) { | |
| 3353 | - $chatbot.removeClass('hidden').addClass('visible'); | |
| 3354 | - getElement(botId, 'floating-chatbot-button').addClass('hidden'); | |
| 3355 | - handlePreChatDismissal(botId); | |
| 3356 | - disableScroll(); // Disable scroll when chatbot opens | |
| 3357 | - | |
| 3358 | - // Load chat history for returning visitors (persistence) | |
| 3359 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 3360 | - if (chatPersistenceEnabled) { | |
| 3361 | - MxChatInstances.ensureSession(botId); | |
| 3362 | - } | |
| 3363 | - | |
| 3364 | - // Deferred email check — only on first widget open | |
| 3365 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3366 | - var instance = MxChatInstances.get(botId); | |
| 3367 | - if (emailBlocker && !instance.emailCheckDone) { | |
| 3368 | - instance.emailCheckDone = true; | |
| 3369 | - resolveEmailState(botId); | |
| 3370 | - } else if (!emailBlocker) { | |
| 3371 | - showChatContainerForBot(botId); | |
| 3372 | - } | |
| 3373 | - } | |
| 3374 | - }); | |
| 3375 | - | |
| 3376 | - // Legacy duplicate close handler removed — handled by single event delegation above | |
| 3377 | - | |
| 3378 | - | |
| 3379 | -function hasQuickQuestions(botId) { | |
| 3380 | - botId = botId || 'default'; | |
| 3381 | - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); | |
| 3382 | - if (!questionsContainer) return false; | |
| 3383 | - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question'); | |
| 3384 | - return questionButtons.length > 0; | |
| 3385 | -} | |
| 3386 | - | |
| 3387 | -/** | |
| 3388 | - * Check if a bot is embedded (not floating) | |
| 3389 | - * Embedded bots don't have a .floating-chatbot wrapper | |
| 3390 | - */ | |
| 3391 | -function isEmbeddedBot(botId) { | |
| 3392 | - botId = botId || 'default'; | |
| 3393 | - var floatingWrapper = document.getElementById('floating-chatbot-' + botId); | |
| 3394 | - return !floatingWrapper; | |
| 3395 | -} | |
| 3396 | - | |
| 3397 | -function collapseQuickQuestions(botId) { | |
| 3398 | - botId = botId || 'default'; | |
| 3399 | - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); | |
| 3400 | - if (questionsContainer && hasQuickQuestions(botId)) { | |
| 3401 | - questionsContainer.classList.add('collapsed'); | |
| 3402 | - questionsContainer.classList.add('has-been-collapsed'); | |
| 3403 | - try { | |
| 3404 | - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true'); | |
| 3405 | - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true'); | |
| 3406 | - } catch (e) { | |
| 3407 | - // Ignore if sessionStorage is not available | |
| 3408 | - } | |
| 3409 | - } | |
| 3410 | -} | |
| 3411 | - | |
| 3412 | -function expandQuickQuestions(botId) { | |
| 3413 | - botId = botId || 'default'; | |
| 3414 | - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); | |
| 3415 | - if (questionsContainer && hasQuickQuestions(botId)) { | |
| 3416 | - questionsContainer.classList.remove('collapsed'); | |
| 3417 | - try { | |
| 3418 | - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false'); | |
| 3419 | - } catch (e) { | |
| 3420 | - // Ignore if sessionStorage is not available | |
| 3421 | - } | |
| 3422 | - } | |
| 3423 | -} | |
| 3424 | - | |
| 3425 | -function checkQuickQuestionsState(botId) { | |
| 3426 | - botId = botId || 'default'; | |
| 3427 | - if (!hasQuickQuestions(botId)) { | |
| 3428 | - return; // Don't do anything if no questions exist | |
| 3429 | - } | |
| 3430 | - | |
| 3431 | - // Skip restoring collapsed state for embedded bots - they should always start expanded | |
| 3432 | - if (isEmbeddedBot(botId)) { | |
| 3433 | - return; | |
| 3434 | - } | |
| 3435 | - | |
| 3436 | - try { | |
| 3437 | - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId); | |
| 3438 | - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId); | |
| 3439 | - | |
| 3440 | - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); | |
| 3441 | - if (questionsContainer) { | |
| 3442 | - if (hasBeenCollapsed === 'true') { | |
| 3443 | - questionsContainer.classList.add('has-been-collapsed'); | |
| 3444 | - } | |
| 3445 | - if (isCollapsed === 'true') { | |
| 3446 | - questionsContainer.classList.add('collapsed'); | |
| 3447 | - } | |
| 3448 | - } | |
| 3449 | - } catch (e) { | |
| 3450 | - // Ignore if sessionStorage is not available | |
| 3451 | - } | |
| 3452 | -} | |
| 3453 | - | |
| 3454 | -// Global delegation for dynamically added links as fallback | |
| 3455 | -// Use class selector for multi-instance support | |
| 3456 | -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) { | |
| 3457 | - const $link = $(this); | |
| 3458 | - const messageDiv = $link.closest('.bot-message, .agent-message'); | |
| 3459 | - | |
| 3460 | - // Only process bot/agent message links | |
| 3461 | - if (messageDiv.length > 0) { | |
| 3462 | - const originalHref = $link.attr('href'); | |
| 3463 | - | |
| 3464 | - if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { | |
| 3465 | - e.preventDefault(); | |
| 3466 | - e.stopPropagation(); | |
| 3467 | - | |
| 3468 | - // Mark as tracked | |
| 3469 | - $link.attr('data-tracked', 'true'); | |
| 3470 | - | |
| 3471 | - // Get bot ID from the chat box context | |
| 3472 | - var botId = getBotIdFromElement(this); | |
| 3473 | - | |
| 3474 | - // Get message context from the message div | |
| 3475 | - const messageText = messageDiv.text().substring(0, 200); | |
| 3476 | - | |
| 3477 | - $.ajax({ | |
| 3478 | - url: mxchatChat.ajax_url, | |
| 3479 | - type: 'POST', | |
| 3480 | - data: { | |
| 3481 | - action: 'mxchat_track_url_click', | |
| 3482 | - session_id: getChatSession(botId), | |
| 3483 | - url: originalHref, | |
| 3484 | - message_context: messageText, | |
| 3485 | - nonce: mxchatChat.nonce | |
| 3486 | - }, | |
| 3487 | - complete: function() { | |
| 3488 | - if ($link.attr('target') === '_blank' || linkTarget === '_blank') { | |
| 3489 | - window.open(originalHref, '_blank'); | |
| 3490 | - } else { | |
| 3491 | - window.location.href = originalHref; | |
| 3492 | - } | |
| 3493 | - } | |
| 3494 | - }); | |
| 3495 | - | |
| 3496 | - return false; | |
| 3497 | - } | |
| 3498 | - } | |
| 3499 | -}); | |
| 3500 | - | |
| 3501 | - // ==================================== | |
| 3502 | - // MAIN INITIALIZATION | |
| 3503 | - // ==================================== | |
| 3504 | - | |
| 3505 | - // Initialize all chatbot instances on the page | |
| 3506 | - initializeAllInstances(); | |
| 3507 | - | |
| 3508 | - // Legacy initialization for single bot compatibility | |
| 3509 | - $('.floating-chatbot.hidden').each(function() { | |
| 3510 | - var botId = getBotIdFromElement(this); | |
| 3511 | - getElement(botId, 'floating-chatbot-button').removeClass('hidden'); | |
| 3512 | - }); | |
| 3513 | - | |
| 3514 | - // Initialize when document is ready | |
| 3515 | - setFullHeight(); | |
| 3516 | - | |
| 3517 | - // Note: trackOriginatingPage() and loadChatHistory() are now deferred | |
| 3518 | - // until the user's first interaction via MxChatInstances.ensureSession() | |
| 3519 | - | |
| 3520 | - // Initialize chat visibility for all instances | |
| 3521 | - $('.mxchat-chatbot-wrapper').each(function() { | |
| 3522 | - var botId = $(this).data('bot-id') || 'default'; | |
| 3523 | - initializeChatVisibility(botId); | |
| 3524 | - }); | |
| 3525 | - | |
| 3526 | - // Make functions globally available for add-ons | |
| 3527 | - window.hasQuickQuestions = hasQuickQuestions; | |
| 3528 | - window.collapseQuickQuestions = collapseQuickQuestions; | |
| 3529 | - window.appendMessage = appendMessage; | |
| 3530 | - window.appendThinkingMessage = appendThinkingMessage; | |
| 3531 | - window.scrollToBottom = scrollToBottom; | |
| 3532 | - window.scrollElementToTop = scrollElementToTop; | |
| 3533 | - window.replaceLastMessage = replaceLastMessage; | |
| 3534 | - window.callMxChat = callMxChat; | |
| 3535 | - window.callMxChatStream = callMxChatStream; | |
| 3536 | - window.shouldUseStreaming = shouldUseStreaming; | |
| 3537 | - window.getChatSession = getChatSession; | |
| 3538 | - window.getPageContext = getPageContext; | |
| 3539 | - window.updateStreamingMessage = updateStreamingMessage; | |
| 3540 | - window.MxChatInstances = MxChatInstances; | |
| 3541 | - window.getElement = getElement; | |
| 3542 | - window.getElementDOM = getElementDOM; | |
| 3543 | - window.getBotIdFromElement = getBotIdFromElement; | |
| 3544 | - | |
| 3545 | -}); // End of jQuery ready | |
| 3546 | - | |
| 3547 | - | |
| 3548 | -// ==================================== | |
| 3549 | -// GLOBAL EVENT LISTENERS (Outside jQuery) | |
| 3550 | -// ==================================== | |
| 3551 | - | |
| 3552 | -// Event listener for copy button (code blocks) | |
| 3553 | -document.addEventListener("click", (e) => { | |
| 3554 | - if (e.target.classList.contains("mxchat-copy-button")) { | |
| 3555 | - const copyButton = e.target; | |
| 3556 | - const codeBlock = copyButton | |
| 3557 | - .closest(".mxchat-code-block-container") | |
| 3558 | - .querySelector(".mxchat-code-block code"); | |
| 3559 | - | |
| 3560 | - if (codeBlock) { | |
| 3561 | - // Preserve formatting using innerText | |
| 3562 | - navigator.clipboard.writeText(codeBlock.innerText).then(() => { | |
| 3563 | - copyButton.textContent = "Copied!"; | |
| 3564 | - copyButton.setAttribute("aria-label", "Copied to clipboard"); | |
| 3565 | - | |
| 3566 | - setTimeout(() => { | |
| 3567 | - copyButton.textContent = "Copy"; | |
| 3568 | - copyButton.setAttribute("aria-label", "Copy to clipboard"); | |
| 3569 | - }, 2000); | |
| 3570 | - }); | |
| 3571 | - } | |
| 3572 | - } | |
| 3573 | -}); | |
| 3574 | - | |
| 1 | +jQuery(document).ready(function($) { | |
| 2 | + | |
| 3 | + // ==================================== | |
| 4 | + // GLOBAL VARIABLES & CONFIGURATION | |
| 5 | + // ==================================== | |
| 6 | + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121'; | |
| 7 | + | |
| 8 | + // Initialize color settings | |
| 9 | + var userMessageBgColor = mxchatChat.user_message_bg_color; | |
| 10 | + var userMessageFontColor = mxchatChat.user_message_font_color; | |
| 11 | + var botMessageBgColor = mxchatChat.bot_message_bg_color; | |
| 12 | + var botMessageFontColor = mxchatChat.bot_message_font_color; | |
| 13 | + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color; | |
| 14 | + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color; | |
| 15 | + | |
| 16 | + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self'; | |
| 17 | + let lastSeenMessageId = ''; | |
| 18 | + let notificationCheckInterval; | |
| 19 | + let notificationBadge; | |
| 20 | + var sessionId = getChatSession(); | |
| 21 | + let pollingInterval; | |
| 22 | + let processedMessageIds = new Set(); | |
| 23 | + let activePdfFile = null; | |
| 24 | + let activeWordFile = null; | |
| 25 | + | |
| 26 | + | |
| 27 | + // ==================================== | |
| 28 | + // SESSION MANAGEMENT | |
| 29 | + // ==================================== | |
| 30 | + | |
| 31 | + function getChatSession() { | |
| 32 | + var sessionId = getCookie('mxchat_session_id'); | |
| 33 | + //console.log("Session ID retrieved from cookie: ", sessionId); | |
| 34 | + | |
| 35 | + if (!sessionId) { | |
| 36 | + sessionId = generateSessionId(); | |
| 37 | + //console.log("Generated new session ID: ", sessionId); | |
| 38 | + setChatSession(sessionId); | |
| 39 | + } | |
| 40 | + | |
| 41 | + //console.log("Final session ID: ", sessionId); | |
| 42 | + return sessionId; | |
| 43 | + } | |
| 44 | + | |
| 45 | + function setChatSession(sessionId) { | |
| 46 | + // Set the cookie with a 24-hour expiration (86400 seconds) | |
| 47 | + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; | |
| 48 | + } | |
| 49 | + | |
| 50 | + function getCookie(name) { | |
| 51 | + let value = "; " + document.cookie; | |
| 52 | + let parts = value.split("; " + name + "="); | |
| 53 | + if (parts.length == 2) return parts.pop().split(";").shift(); | |
| 54 | + } | |
| 55 | + | |
| 56 | + function generateSessionId() { | |
| 57 | + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9); | |
| 58 | + } | |
| 59 | + | |
| 60 | +// ==================================== | |
| 61 | +// CONTEXTUAL AWARENESS FUNCTIONALITY | |
| 62 | +// ==================================== | |
| 63 | + | |
| 64 | +function getPageContext() { | |
| 65 | + // Check if contextual awareness is enabled | |
| 66 | + if (mxchatChat.contextual_awareness_toggle !== 'on') { | |
| 67 | + return null; | |
| 68 | + } | |
| 69 | + | |
| 70 | + // Get page URL | |
| 71 | + const pageUrl = window.location.href; | |
| 72 | + | |
| 73 | + // Get page title | |
| 74 | + const pageTitle = document.title || ''; | |
| 75 | + | |
| 76 | + // Get main content from the page | |
| 77 | + let pageContent = ''; | |
| 78 | + | |
| 79 | + // Try to get content from common content areas | |
| 80 | + const contentSelectors = [ | |
| 81 | + 'main', | |
| 82 | + '[role="main"]', | |
| 83 | + '.content', | |
| 84 | + '.main-content', | |
| 85 | + '.post-content', | |
| 86 | + '.entry-content', | |
| 87 | + '.page-content', | |
| 88 | + 'article', | |
| 89 | + '#content', | |
| 90 | + '#main' | |
| 91 | + ]; | |
| 92 | + | |
| 93 | + let contentElement = null; | |
| 94 | + for (const selector of contentSelectors) { | |
| 95 | + contentElement = document.querySelector(selector); | |
| 96 | + if (contentElement) { | |
| 97 | + break; | |
| 98 | + } | |
| 99 | + } | |
| 100 | + | |
| 101 | + // If no specific content area found, use body but exclude header, footer, nav, sidebar | |
| 102 | + if (!contentElement) { | |
| 103 | + contentElement = document.body; | |
| 104 | + } | |
| 105 | + | |
| 106 | + if (contentElement) { | |
| 107 | + // Clone the element to avoid modifying the original | |
| 108 | + const clone = contentElement.cloneNode(true); | |
| 109 | + | |
| 110 | + // Remove unwanted elements | |
| 111 | + const unwantedSelectors = [ | |
| 112 | + 'header', | |
| 113 | + 'footer', | |
| 114 | + 'nav', | |
| 115 | + '.navigation', | |
| 116 | + '.sidebar', | |
| 117 | + '.widget', | |
| 118 | + '.menu', | |
| 119 | + 'script', | |
| 120 | + 'style', | |
| 121 | + '.comments', | |
| 122 | + '#comments', | |
| 123 | + '.breadcrumb', | |
| 124 | + '.breadcrumbs', | |
| 125 | + '#floating-chatbot', | |
| 126 | + '#floating-chatbot-button', | |
| 127 | + '.mxchat', | |
| 128 | + '[class*="chat"]', | |
| 129 | + '[id*="chat"]' | |
| 130 | + ]; | |
| 131 | + | |
| 132 | + unwantedSelectors.forEach(selector => { | |
| 133 | + const elements = clone.querySelectorAll(selector); | |
| 134 | + elements.forEach(el => el.remove()); | |
| 135 | + }); | |
| 136 | + | |
| 137 | + // NEW: Extract MxChat context data attributes before getting text content | |
| 138 | + const contextData = []; | |
| 139 | + clone.querySelectorAll('[data-mxchat-context]').forEach(el => { | |
| 140 | + const contextValue = el.dataset.mxchatContext; | |
| 141 | + if (contextValue && contextValue.trim()) { | |
| 142 | + contextData.push(contextValue); | |
| 143 | + } | |
| 144 | + }); | |
| 145 | + | |
| 146 | + // Get text content and clean it up | |
| 147 | + pageContent = clone.textContent || clone.innerText || ''; | |
| 148 | + | |
| 149 | + // Add context data to page content if any were found | |
| 150 | + if (contextData.length > 0) { | |
| 151 | + pageContent += '\n\nAdditional Context:\n' + contextData.join('\n'); | |
| 152 | + } | |
| 153 | + | |
| 154 | + // Clean up whitespace and limit length | |
| 155 | + pageContent = pageContent | |
| 156 | + .replace(/\s+/g, ' ') | |
| 157 | + .trim() | |
| 158 | + .substring(0, 3000); // Limit to 3000 characters to avoid token limits | |
| 159 | + } | |
| 160 | + | |
| 161 | + // Only return context if we have meaningful content | |
| 162 | + if (!pageContent || pageContent.length < 50) { | |
| 163 | + return null; | |
| 164 | + } | |
| 165 | + | |
| 166 | + return { | |
| 167 | + url: pageUrl, | |
| 168 | + title: pageTitle, | |
| 169 | + content: pageContent | |
| 170 | + }; | |
| 171 | +} | |
| 172 | + | |
| 173 | +// NEW: Track originating page when chat starts | |
| 174 | +function trackOriginatingPage() { | |
| 175 | + const sessionId = getChatSession(); | |
| 176 | + const pageUrl = window.location.href; | |
| 177 | + const pageTitle = document.title || 'Untitled Page'; | |
| 178 | + | |
| 179 | + // Only track once per session | |
| 180 | + const trackingKey = 'mxchat_originating_tracked_' + sessionId; | |
| 181 | + if (sessionStorage.getItem(trackingKey)) { | |
| 182 | + return; | |
| 183 | + } | |
| 184 | + | |
| 185 | + $.ajax({ | |
| 186 | + url: mxchatChat.ajax_url, | |
| 187 | + type: 'POST', | |
| 188 | + data: { | |
| 189 | + action: 'mxchat_track_originating_page', | |
| 190 | + session_id: sessionId, | |
| 191 | + page_url: pageUrl, | |
| 192 | + page_title: pageTitle, | |
| 193 | + nonce: mxchatChat.nonce | |
| 194 | + }, | |
| 195 | + success: function(response) { | |
| 196 | + if (response.success) { | |
| 197 | + sessionStorage.setItem(trackingKey, 'true'); | |
| 198 | + } | |
| 199 | + } | |
| 200 | + }); | |
| 201 | +} | |
| 202 | + | |
| 203 | +// ==================================== | |
| 204 | +// CORE CHAT FUNCTIONALITY | |
| 205 | +// ==================================== | |
| 206 | +// Update your existing sendMessage function | |
| 207 | +function sendMessage() { | |
| 208 | + var message = $('#chat-input').val(); | |
| 209 | + | |
| 210 | + // ADD PROMPT HOOK HERE | |
| 211 | + if (typeof customMxChatFilter === 'function') { | |
| 212 | + message = customMxChatFilter(message, "prompt"); | |
| 213 | + } | |
| 214 | + | |
| 215 | + if (message) { | |
| 216 | + appendMessage("user", message); | |
| 217 | + $('#chat-input').val(''); | |
| 218 | + $('#chat-input').css('height', 'auto'); | |
| 219 | + | |
| 220 | + if (hasQuickQuestions()) { | |
| 221 | + collapseQuickQuestions(); | |
| 222 | + } | |
| 223 | + appendThinkingMessage(); | |
| 224 | + scrollToBottom(); | |
| 225 | + | |
| 226 | + const currentModel = mxchatChat.model || 'gpt-4o'; | |
| 227 | + | |
| 228 | + // Check if streaming is enabled AND supported for this model | |
| 229 | + if (shouldUseStreaming(currentModel)) { | |
| 230 | + callMxChatStream(message, function(response) { | |
| 231 | + $('.bot-message.temporary-message').removeClass('temporary-message'); | |
| 232 | + }); | |
| 233 | + } else { | |
| 234 | + callMxChat(message, function(response) { | |
| 235 | + replaceLastMessage("bot", response); | |
| 236 | + }); | |
| 237 | + } | |
| 238 | + } | |
| 239 | +} | |
| 240 | + | |
| 241 | +// Update your existing sendMessageToChatbot function | |
| 242 | +function sendMessageToChatbot(message) { | |
| 243 | + // ADD PROMPT HOOK HERE | |
| 244 | + if (typeof customMxChatFilter === 'function') { | |
| 245 | + message = customMxChatFilter(message, "prompt"); | |
| 246 | + } | |
| 247 | + | |
| 248 | + var sessionId = getChatSession(); | |
| 249 | + | |
| 250 | + if (hasQuickQuestions()) { | |
| 251 | + collapseQuickQuestions(); | |
| 252 | + } | |
| 253 | + appendThinkingMessage(); | |
| 254 | + scrollToBottom(); | |
| 255 | + | |
| 256 | + const currentModel = mxchatChat.model || 'gpt-4o'; | |
| 257 | + | |
| 258 | + // Check if streaming is enabled AND supported for this model | |
| 259 | + if (shouldUseStreaming(currentModel)) { | |
| 260 | + callMxChatStream(message, function(response) { | |
| 261 | + $('.bot-message.temporary-message').removeClass('temporary-message'); | |
| 262 | + }); | |
| 263 | + } else { | |
| 264 | + callMxChat(message, function(response) { | |
| 265 | + $('.temporary-message').remove(); | |
| 266 | + replaceLastMessage("bot", response); | |
| 267 | + }); | |
| 268 | + } | |
| 269 | +} | |
| 270 | + | |
| 271 | +// Updated shouldUseStreaming function with debugging | |
| 272 | +function shouldUseStreaming(model) { | |
| 273 | + // Check if streaming is enabled in settings (using your toggle naming pattern) | |
| 274 | + const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on'; | |
| 275 | + | |
| 276 | + // Check if model supports streaming | |
| 277 | + const streamingSupported = isStreamingSupported(model); | |
| 278 | + | |
| 279 | + | |
| 280 | + // Only use streaming if both enabled and supported | |
| 281 | + return streamingEnabled && streamingSupported; | |
| 282 | +} | |
| 283 | + | |
| 284 | +// Helper function to handle chat mode updates | |
| 285 | +function handleChatModeUpdates(response, responseText) { | |
| 286 | + // Check for explicit chat mode in response (THIS IS THE KEY FIX) | |
| 287 | + if (response.chat_mode) { | |
| 288 | + updateChatModeIndicator(response.chat_mode); | |
| 289 | + return; // Return early since we found explicit mode | |
| 290 | + } | |
| 291 | + // Check for fallback response chat mode | |
| 292 | + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) { | |
| 293 | + updateChatModeIndicator(response.fallbackResponse.chat_mode); | |
| 294 | + return; // Return early since we found explicit mode | |
| 295 | + } | |
| 296 | + | |
| 297 | + // Only do text-based detection if no explicit mode was provided | |
| 298 | + // Check for specific AI chatbot response text | |
| 299 | + if (responseText === 'You are now chatting with the AI chatbot.' || | |
| 300 | + responseText.includes('now chatting with the AI') || | |
| 301 | + responseText.includes('switched to AI mode') || | |
| 302 | + responseText.includes('AI chatbot is now')) { | |
| 303 | + updateChatModeIndicator('ai'); | |
| 304 | + } | |
| 305 | + // Check for agent transfer messages | |
| 306 | + else if (responseText.includes('agent') && | |
| 307 | + (responseText.includes('transfer') || responseText.includes('connected'))) { | |
| 308 | + updateChatModeIndicator('agent'); | |
| 309 | + } | |
| 310 | +} | |
| 311 | + | |
| 312 | +function callMxChat(message, callback) { | |
| 313 | + // Get page context if contextual awareness is enabled | |
| 314 | + const pageContext = getPageContext(); | |
| 315 | + | |
| 316 | + // Prepare AJAX data | |
| 317 | + const ajaxData = { | |
| 318 | + action: 'mxchat_handle_chat_request', | |
| 319 | + message: message, | |
| 320 | + session_id: getChatSession(), | |
| 321 | + nonce: mxchatChat.nonce, | |
| 322 | + current_page_url: window.location.href, | |
| 323 | + current_page_title: document.title | |
| 324 | + }; | |
| 325 | + | |
| 326 | + // Add page context if available | |
| 327 | + if (pageContext) { | |
| 328 | + ajaxData.page_context = JSON.stringify(pageContext); | |
| 329 | + } | |
| 330 | + | |
| 331 | + // CHECK FOR VISION FLAGS AND ADD THEM | |
| 332 | + if (window.mxchatVisionProcessed) { | |
| 333 | + ajaxData.vision_processed = true; | |
| 334 | + ajaxData.original_user_message = window.mxchatOriginalMessage || message; | |
| 335 | + ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0; | |
| 336 | + // Clear the flags after use | |
| 337 | + window.mxchatVisionProcessed = false; | |
| 338 | + window.mxchatOriginalMessage = null; | |
| 339 | + window.mxchatVisionImagesCount = 0; | |
| 340 | + } | |
| 341 | + | |
| 342 | + $.ajax({ | |
| 343 | + url: mxchatChat.ajax_url, | |
| 344 | + type: 'POST', | |
| 345 | + dataType: 'json', | |
| 346 | + data: ajaxData, | |
| 347 | + success: function(response) { | |
| 348 | + | |
| 349 | + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST | |
| 350 | + if (response.chat_mode) { | |
| 351 | + //console.log("Updating chat mode to:", response.chat_mode); | |
| 352 | + updateChatModeIndicator(response.chat_mode); | |
| 353 | + } | |
| 354 | + | |
| 355 | + // Also check in data property if response is wrapped | |
| 356 | + if (response.data && response.data.chat_mode) { | |
| 357 | + //console.log("Updating chat mode from data to:", response.data.chat_mode); | |
| 358 | + updateChatModeIndicator(response.data.chat_mode); | |
| 359 | + } | |
| 360 | + // Log the full response for debugging | |
| 361 | + //console.log("API Response:", response); | |
| 362 | + | |
| 363 | + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing | |
| 364 | + if (response.chat_mode) { | |
| 365 | + //console.log("Updating chat mode immediately to:", response.chat_mode); | |
| 366 | + updateChatModeIndicator(response.chat_mode); | |
| 367 | + } | |
| 368 | + | |
| 369 | + // First check if this is a successful response by looking for text, html, or message fields | |
| 370 | + // This preserves compatibility with your server response format | |
| 371 | + if (response.text !== undefined || response.html !== undefined || response.message !== undefined || | |
| 372 | + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) { | |
| 373 | + | |
| 374 | + // Handle successful response - this is your original success handling code | |
| 375 | + | |
| 376 | + // Handle other responses | |
| 377 | + let responseText = response.text || ''; | |
| 378 | + let responseHtml = response.html || ''; | |
| 379 | + let responseMessage = response.message || ''; | |
| 380 | + | |
| 381 | + // Add PDF filename handling | |
| 382 | + if (response.data && response.data.filename) { | |
| 383 | + showActivePdf(response.data.filename); | |
| 384 | + activePdfFile = response.data.filename; | |
| 385 | + } | |
| 386 | + | |
| 387 | + // Add redirect check here | |
| 388 | + if (response.redirect_url) { | |
| 389 | + if (responseText) { | |
| 390 | + replaceLastMessage("bot", responseText); | |
| 391 | + } | |
| 392 | + setTimeout(() => { | |
| 393 | + window.location.href = response.redirect_url; | |
| 394 | + }, 1500); | |
| 395 | + return; | |
| 396 | + } | |
| 397 | + | |
| 398 | + // Check for live agent response | |
| 399 | + if (response.success && response.data && response.data.status === 'waiting_for_agent') { | |
| 400 | + updateChatModeIndicator('agent'); | |
| 401 | + return; | |
| 402 | + } | |
| 403 | + | |
| 404 | + // Handle the message and show notification if chat is hidden | |
| 405 | + if (responseText || responseHtml || responseMessage) { | |
| 406 | + | |
| 407 | + // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING | |
| 408 | + if (responseText && typeof customMxChatFilter === 'function') { | |
| 409 | + responseText = customMxChatFilter(responseText, "response"); | |
| 410 | + } | |
| 411 | + if (responseMessage && typeof customMxChatFilter === 'function') { | |
| 412 | + responseMessage = customMxChatFilter(responseMessage, "response"); | |
| 413 | + } | |
| 414 | + | |
| 415 | + // Update the messages as before | |
| 416 | + if (responseText && responseHtml) { | |
| 417 | + replaceLastMessage("bot", responseText, responseHtml); | |
| 418 | + } else if (responseText) { | |
| 419 | + replaceLastMessage("bot", responseText); | |
| 420 | + } else if (responseHtml) { | |
| 421 | + replaceLastMessage("bot", "", responseHtml); | |
| 422 | + } else if (responseMessage) { | |
| 423 | + replaceLastMessage("bot", responseMessage); | |
| 424 | + } | |
| 425 | + | |
| 426 | + // Check if chat is hidden and show notification | |
| 427 | + if ($('#floating-chatbot').hasClass('hidden')) { | |
| 428 | + const badge = $('#chat-notification-badge'); | |
| 429 | + if (badge.length) { | |
| 430 | + badge.show(); | |
| 431 | + } | |
| 432 | + } | |
| 433 | + } else { | |
| 434 | + ////console.error("Unexpected response format:", response); | |
| 435 | + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists."); | |
| 436 | + } | |
| 437 | + | |
| 438 | + if (response.message_id) { | |
| 439 | + lastSeenMessageId = response.message_id; | |
| 440 | + } | |
| 441 | + | |
| 442 | + return; | |
| 443 | + } | |
| 444 | + | |
| 445 | + // If we got here, it's likely an error response | |
| 446 | + // Now we can check for error conditions with our robust error handling | |
| 447 | + | |
| 448 | + let errorMessage = ""; | |
| 449 | + let errorCode = ""; | |
| 450 | + | |
| 451 | + // Check various possible error locations in the response | |
| 452 | + if (response.data && response.data.error_message) { | |
| 453 | + errorMessage = response.data.error_message; | |
| 454 | + errorCode = response.data.error_code || ""; | |
| 455 | + } else if (response.error_message) { | |
| 456 | + errorMessage = response.error_message; | |
| 457 | + errorCode = response.error_code || ""; | |
| 458 | + } else if (response.message) { | |
| 459 | + errorMessage = response.message; | |
| 460 | + } else if (typeof response.data === 'string') { | |
| 461 | + errorMessage = response.data; | |
| 462 | + } else if (!response.success) { | |
| 463 | + // Explicit check for success: false without other error info | |
| 464 | + errorMessage = "An error occurred. Please try again or contact support."; | |
| 465 | + } else { | |
| 466 | + // Fallback for any other unexpected response format | |
| 467 | + errorMessage = "Unexpected response received. Please try again or contact support."; | |
| 468 | + } | |
| 469 | + | |
| 470 | + // Log the error with code for debugging | |
| 471 | + //console.log("Response data:", response.data); | |
| 472 | + ////console.error("API Error:", errorMessage, "Code:", errorCode); | |
| 473 | + | |
| 474 | + // Format user-friendly error message | |
| 475 | + let displayMessage = errorMessage; | |
| 476 | + | |
| 477 | + // Customize message for admin users | |
| 478 | + if (mxchatChat.is_admin) { | |
| 479 | + // For admin users, show more technical details including error code | |
| 480 | + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : ""); | |
| 481 | + } | |
| 482 | + | |
| 483 | + replaceLastMessage("bot", displayMessage); | |
| 484 | + }, | |
| 485 | + error: function(xhr, status, error) { | |
| 486 | + //console.error("AJAX Error:", status, error); | |
| 487 | + //console.log("Response Text:", xhr.responseText); | |
| 488 | + | |
| 489 | + let errorMessage = "An unexpected error occurred."; | |
| 490 | + | |
| 491 | + // Try to parse the response if it's JSON | |
| 492 | + try { | |
| 493 | + const responseJson = JSON.parse(xhr.responseText); | |
| 494 | + //console.log("Parsed error response:", responseJson); | |
| 495 | + | |
| 496 | + if (responseJson.data && responseJson.data.error_message) { | |
| 497 | + errorMessage = responseJson.data.error_message; | |
| 498 | + } else if (responseJson.message) { | |
| 499 | + errorMessage = responseJson.message; | |
| 500 | + } | |
| 501 | + } catch (e) { | |
| 502 | + // Not JSON or parsing failed, use HTTP status based messages | |
| 503 | + if (xhr.status === 0) { | |
| 504 | + errorMessage = "Network error: Please check your internet connection."; | |
| 505 | + } else if (xhr.status === 403) { | |
| 506 | + errorMessage = "Access denied: Your session may have expired. Please refresh the page."; | |
| 507 | + } else if (xhr.status === 404) { | |
| 508 | + errorMessage = "API endpoint not found. Please contact support."; | |
| 509 | + } else if (xhr.status === 429) { | |
| 510 | + errorMessage = "Too many requests. Please try again in a moment."; | |
| 511 | + } else if (xhr.status >= 500) { | |
| 512 | + errorMessage = "Server error: The server encountered an issue. Please try again later."; | |
| 513 | + } | |
| 514 | + } | |
| 515 | + | |
| 516 | + replaceLastMessage("bot", errorMessage); | |
| 517 | + } | |
| 518 | + }); | |
| 519 | +} | |
| 520 | + | |
| 521 | +function callMxChatStream(message, callback) { | |
| 522 | + //console.log("Using streaming for message:", message); | |
| 523 | + | |
| 524 | + const currentModel = mxchatChat.model || 'gpt-4o'; | |
| 525 | + if (!isStreamingSupported(currentModel)) { | |
| 526 | + //console.log("Streaming not supported, falling back to regular call"); | |
| 527 | + callMxChat(message, callback); | |
| 528 | + return; | |
| 529 | + } | |
| 530 | + | |
| 531 | + // Get page context if contextual awareness is enabled | |
| 532 | + const pageContext = getPageContext(); | |
| 533 | + | |
| 534 | + const formData = new FormData(); | |
| 535 | + formData.append('action', 'mxchat_stream_chat'); | |
| 536 | + formData.append('message', message); | |
| 537 | + formData.append('session_id', getChatSession()); | |
| 538 | + formData.append('nonce', mxchatChat.nonce); | |
| 539 | + formData.append('current_page_url', window.location.href); | |
| 540 | + formData.append('current_page_title', document.title); | |
| 541 | + | |
| 542 | + // Add page context if available | |
| 543 | + if (pageContext) { | |
| 544 | + formData.append('page_context', JSON.stringify(pageContext)); | |
| 545 | + } | |
| 546 | + | |
| 547 | + // CHECK FOR VISION FLAGS AND ADD THEM | |
| 548 | + if (window.mxchatVisionProcessed) { | |
| 549 | + formData.append('vision_processed', 'true'); | |
| 550 | + formData.append('original_user_message', window.mxchatOriginalMessage || message); | |
| 551 | + formData.append('vision_images_count', window.mxchatVisionImagesCount || '0'); | |
| 552 | + // Clear the flags after use | |
| 553 | + window.mxchatVisionProcessed = false; | |
| 554 | + window.mxchatOriginalMessage = null; | |
| 555 | + window.mxchatVisionImagesCount = 0; | |
| 556 | + } | |
| 557 | + | |
| 558 | + let accumulatedContent = ''; | |
| 559 | + let testingDataReceived = false; | |
| 560 | + let streamingStarted = false; | |
| 561 | + | |
| 562 | + fetch(mxchatChat.ajax_url, { | |
| 563 | + method: 'POST', | |
| 564 | + body: formData, | |
| 565 | + credentials: 'same-origin' | |
| 566 | + }) | |
| 567 | + .then(response => { | |
| 568 | + //console.log("Streaming response received:", response); | |
| 569 | + | |
| 570 | + // Store the response for potential fallback handling | |
| 571 | + const responseClone = response.clone(); | |
| 572 | + | |
| 573 | + if (!response.ok) { | |
| 574 | + // Try to get error details from response | |
| 575 | + return responseClone.json().then(errorData => { | |
| 576 | + //console.log("Server returned error response:", errorData); | |
| 577 | + throw { isServerError: true, data: errorData }; | |
| 578 | + }).catch(() => { | |
| 579 | + throw new Error('Network response was not ok'); | |
| 580 | + }); | |
| 581 | + } | |
| 582 | + | |
| 583 | +// Check if response is JSON instead of streaming | |
| 584 | +const contentType = response.headers.get('content-type'); | |
| 585 | +if (contentType && contentType.includes('application/json')) { | |
| 586 | + //console.log("Received JSON response instead of stream"); | |
| 587 | + return responseClone.json().then(data => { | |
| 588 | + //console.log("Processing JSON response:", data); | |
| 589 | + | |
| 590 | + // IMMEDIATE CHAT MODE UPDATE for JSON response | |
| 591 | + if (data.chat_mode) { | |
| 592 | + //console.log("JSON Response: Updating chat mode to:", data.chat_mode); | |
| 593 | + updateChatModeIndicator(data.chat_mode); | |
| 594 | + } | |
| 595 | + | |
| 596 | + // Check for testing panel | |
| 597 | + if (window.mxchatTestPanelInstance && data.testing_data) { | |
| 598 | + //console.log('Testing data found in streaming JSON response:', data.testing_data); | |
| 599 | + window.mxchatTestPanelInstance.handleTestingData(data.testing_data); | |
| 600 | + } | |
| 601 | + | |
| 602 | + // Handle the JSON response directly | |
| 603 | + handleNonStreamResponse(data, callback); | |
| 604 | + return Promise.resolve(); // Prevent further processing | |
| 605 | + }); | |
| 606 | +} | |
| 607 | + | |
| 608 | + // Continue with streaming processing | |
| 609 | + const reader = response.body.getReader(); | |
| 610 | + const decoder = new TextDecoder(); | |
| 611 | + let buffer = ''; | |
| 612 | + | |
| 613 | + function processStream() { | |
| 614 | + reader.read().then(({ done, value }) => { | |
| 615 | + if (done) { | |
| 616 | + //console.log("Streaming completed, final content:", accumulatedContent); | |
| 617 | + | |
| 618 | + // If streaming completed but no content was received, try to get response as fallback | |
| 619 | + if (!streamingStarted || !accumulatedContent) { | |
| 620 | + //console.log("Stream completed with no content, checking for fallback data"); | |
| 621 | + | |
| 622 | + // Try to read the response as JSON | |
| 623 | + responseClone.text().then(text => { | |
| 624 | + try { | |
| 625 | + const data = JSON.parse(text); | |
| 626 | + if (data.text || data.message) { | |
| 627 | + handleNonStreamResponse(data, callback); | |
| 628 | + } else { | |
| 629 | + // No valid data, fall back to regular call | |
| 630 | + $('.bot-message.temporary-message').remove(); | |
| 631 | + callMxChat(message, callback); | |
| 632 | + } | |
| 633 | + } catch (e) { | |
| 634 | + // Could not parse, fall back to regular call | |
| 635 | + $('.bot-message.temporary-message').remove(); | |
| 636 | + callMxChat(message, callback); | |
| 637 | + } | |
| 638 | + }).catch(() => { | |
| 639 | + $('.bot-message.temporary-message').remove(); | |
| 640 | + callMxChat(message, callback); | |
| 641 | + }); | |
| 642 | + return; | |
| 643 | + } | |
| 644 | + | |
| 645 | + if (callback) { | |
| 646 | + callback(accumulatedContent); | |
| 647 | + } | |
| 648 | + return; | |
| 649 | + } | |
| 650 | + | |
| 651 | + buffer += decoder.decode(value, { stream: true }); | |
| 652 | + const lines = buffer.split('\n'); | |
| 653 | + buffer = lines.pop() || ''; | |
| 654 | + | |
| 655 | + for (const line of lines) { | |
| 656 | + if (line.startsWith('data: ')) { | |
| 657 | + const data = line.substring(6); | |
| 658 | + | |
| 659 | + if (data === '[DONE]') { | |
| 660 | + //console.log("Received [DONE] signal"); | |
| 661 | + | |
| 662 | + if (!accumulatedContent) { | |
| 663 | + //console.log("No content received before [DONE]"); | |
| 664 | + $('.bot-message.temporary-message').remove(); | |
| 665 | + callMxChat(message, callback); | |
| 666 | + return; | |
| 667 | + } | |
| 668 | + | |
| 669 | + if (callback) { | |
| 670 | + callback(accumulatedContent); | |
| 671 | + } | |
| 672 | + return; | |
| 673 | + } | |
| 674 | + | |
| 675 | + try { | |
| 676 | + const json = JSON.parse(data); | |
| 677 | + | |
| 678 | + // IMMEDIATE CHAT MODE UPDATE FOR STREAMING | |
| 679 | + if (json.chat_mode) { | |
| 680 | + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode); | |
| 681 | + updateChatModeIndicator(json.chat_mode); | |
| 682 | + } | |
| 683 | + | |
| 684 | + // Handle testing data | |
| 685 | + if (json.testing_data && !testingDataReceived) { | |
| 686 | + //console.log('Testing data received in stream:', json.testing_data); | |
| 687 | + if (window.mxchatTestPanelInstance) { | |
| 688 | + window.mxchatTestPanelInstance.handleTestingData(json.testing_data); | |
| 689 | + testingDataReceived = true; | |
| 690 | + } | |
| 691 | + } | |
| 692 | + // Handle content streaming | |
| 693 | + else if (json.content) { | |
| 694 | + streamingStarted = true; | |
| 695 | + accumulatedContent += json.content; | |
| 696 | + updateStreamingMessage(accumulatedContent); | |
| 697 | + } | |
| 698 | + // Handle complete response in stream (fallback response) | |
| 699 | + else if (json.text || json.message) { | |
| 700 | + //console.log("Received complete response in stream:", json); | |
| 701 | + handleNonStreamResponse(json, callback); | |
| 702 | + return; | |
| 703 | + } | |
| 704 | + // Handle errors | |
| 705 | + else if (json.error) { | |
| 706 | + console.error("Streaming error:", json.error); | |
| 707 | + | |
| 708 | + // Check if we have a fallback response | |
| 709 | + if (json.fallback || json.text || json.message) { | |
| 710 | + handleNonStreamResponse(json, callback); | |
| 711 | + } else { | |
| 712 | + $('.bot-message.temporary-message').remove(); | |
| 713 | + callMxChat(message, callback); | |
| 714 | + } | |
| 715 | + return; | |
| 716 | + } | |
| 717 | + } catch (e) { | |
| 718 | + console.error('Error parsing SSE data:', e, 'Data:', data); | |
| 719 | + } | |
| 720 | + } | |
| 721 | + } | |
| 722 | + | |
| 723 | + processStream(); | |
| 724 | + }).catch(streamError => { | |
| 725 | + console.error('Error reading stream:', streamError); | |
| 726 | + $('.bot-message.temporary-message').remove(); | |
| 727 | + callMxChat(message, callback); | |
| 728 | + }); | |
| 729 | + } | |
| 730 | + | |
| 731 | + processStream(); | |
| 732 | + }) | |
| 733 | + .catch(error => { | |
| 734 | + //console.log('Streaming failed:', error); | |
| 735 | + | |
| 736 | + // Check if we have server error data with chat mode | |
| 737 | + if (error && error.isServerError && error.data) { | |
| 738 | + //console.log('Using server error response data'); | |
| 739 | + | |
| 740 | + // Check for chat mode in error data | |
| 741 | + if (error.data.chat_mode) { | |
| 742 | + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode); | |
| 743 | + updateChatModeIndicator(error.data.chat_mode); | |
| 744 | + } | |
| 745 | + | |
| 746 | + handleNonStreamResponse(error.data, callback); | |
| 747 | + } else { | |
| 748 | + // Only fall back to regular call if we don't have any response data | |
| 749 | + //console.log('No response data available, falling back to regular call'); | |
| 750 | + $('.bot-message.temporary-message').remove(); | |
| 751 | + callMxChat(message, callback); | |
| 752 | + } | |
| 753 | + }); | |
| 754 | +} | |
| 755 | + | |
| 756 | +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling) | |
| 757 | +function handleNonStreamResponse(data, callback) { | |
| 758 | + //console.log("Handling non-stream response:", data); | |
| 759 | + | |
| 760 | + // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES | |
| 761 | + if (data.chat_mode) { | |
| 762 | + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode); | |
| 763 | + updateChatModeIndicator(data.chat_mode); | |
| 764 | + } | |
| 765 | + | |
| 766 | + // Also check in data property if response is wrapped | |
| 767 | + if (data.data && data.data.chat_mode) { | |
| 768 | + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode); | |
| 769 | + updateChatModeIndicator(data.data.chat_mode); | |
| 770 | + } | |
| 771 | + | |
| 772 | + // Remove temporary message | |
| 773 | + $('.bot-message.temporary-message').remove(); | |
| 774 | + | |
| 775 | + // Handle different response formats | |
| 776 | + if (data.text || data.html || data.message) { | |
| 777 | + | |
| 778 | + // Apply response hooks | |
| 779 | + if (data.text && typeof customMxChatFilter === 'function') { | |
| 780 | + data.text = customMxChatFilter(data.text, "response"); | |
| 781 | + } | |
| 782 | + if (data.message && typeof customMxChatFilter === 'function') { | |
| 783 | + data.message = customMxChatFilter(data.message, "response"); | |
| 784 | + } | |
| 785 | + | |
| 786 | + // Display the response | |
| 787 | + if (data.text && data.html) { | |
| 788 | + replaceLastMessage("bot", data.text, data.html); | |
| 789 | + } else if (data.text) { | |
| 790 | + replaceLastMessage("bot", data.text); | |
| 791 | + } else if (data.html) { | |
| 792 | + replaceLastMessage("bot", "", data.html); | |
| 793 | + } else if (data.message) { | |
| 794 | + replaceLastMessage("bot", data.message); | |
| 795 | + } | |
| 796 | + } | |
| 797 | + | |
| 798 | + // Handle other response properties | |
| 799 | + if (data.data && data.data.filename) { | |
| 800 | + showActivePdf(data.data.filename); | |
| 801 | + activePdfFile = data.data.filename; | |
| 802 | + } | |
| 803 | + | |
| 804 | + if (data.redirect_url) { | |
| 805 | + setTimeout(() => { | |
| 806 | + window.location.href = data.redirect_url; | |
| 807 | + }, 1500); | |
| 808 | + } | |
| 809 | + | |
| 810 | + if (callback) { | |
| 811 | + callback(data.text || data.message || ''); | |
| 812 | + } | |
| 813 | +} | |
| 814 | +// Enhanced updateChatModeIndicator function for immediate DOM updates | |
| 815 | +function updateChatModeIndicator(mode) { | |
| 816 | + //console.log("updateChatModeIndicator called with mode:", mode); | |
| 817 | + const indicator = document.getElementById('chat-mode-indicator'); | |
| 818 | + if (indicator) { | |
| 819 | + const oldText = indicator.textContent; | |
| 820 | + | |
| 821 | + if (mode === 'agent') { | |
| 822 | + indicator.textContent = 'Live Agent'; | |
| 823 | + startPolling(); | |
| 824 | + //console.log("Set indicator to Live Agent"); | |
| 825 | + } else { | |
| 826 | + // Everything else is AI mode | |
| 827 | + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; | |
| 828 | + indicator.textContent = customAiText; | |
| 829 | + stopPolling(); | |
| 830 | + //console.log("Set indicator to AI Agent:", customAiText); | |
| 831 | + } | |
| 832 | + | |
| 833 | + // Force immediate DOM update and reflow | |
| 834 | + if (oldText !== indicator.textContent) { | |
| 835 | + // Force a reflow to ensure the change is visible immediately | |
| 836 | + indicator.style.display = 'none'; | |
| 837 | + indicator.offsetHeight; // Trigger reflow | |
| 838 | + indicator.style.display = ''; | |
| 839 | + | |
| 840 | + // Double-check after a brief moment to ensure the change stuck | |
| 841 | + setTimeout(() => { | |
| 842 | + //console.log("Final indicator text:", indicator.textContent); | |
| 843 | + if (mode === 'agent' && indicator.textContent !== 'Live Agent') { | |
| 844 | + console.warn("Mode indicator update failed, forcing update"); | |
| 845 | + indicator.textContent = 'Live Agent'; | |
| 846 | + } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') { | |
| 847 | + console.warn("Mode indicator stuck on Live Agent, forcing AI update"); | |
| 848 | + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; | |
| 849 | + indicator.textContent = customAiText; | |
| 850 | + } | |
| 851 | + }, 50); | |
| 852 | + } | |
| 853 | + } else { | |
| 854 | + console.error("Chat mode indicator element not found!"); | |
| 855 | + } | |
| 856 | +} | |
| 857 | + | |
| 858 | +// Helper function to handle non-streaming responses (updated to include chat mode handling) | |
| 859 | +function handleNonStreamResponse(data, callback) { | |
| 860 | + //console.log("Handling non-stream response:", data); | |
| 861 | + | |
| 862 | + // Remove temporary message | |
| 863 | + $('.bot-message.temporary-message').remove(); | |
| 864 | + | |
| 865 | + // Handle different response formats | |
| 866 | + if (data.text || data.html || data.message) { | |
| 867 | + | |
| 868 | + // Apply response hooks | |
| 869 | + if (data.text && typeof customMxChatFilter === 'function') { | |
| 870 | + data.text = customMxChatFilter(data.text, "response"); | |
| 871 | + } | |
| 872 | + if (data.message && typeof customMxChatFilter === 'function') { | |
| 873 | + data.message = customMxChatFilter(data.message, "response"); | |
| 874 | + } | |
| 875 | + | |
| 876 | + // NEW: Handle chat mode updates for streaming responses too | |
| 877 | + handleChatModeUpdates(data, data.text || data.message); | |
| 878 | + | |
| 879 | + // Display the response | |
| 880 | + if (data.text && data.html) { | |
| 881 | + replaceLastMessage("bot", data.text, data.html); | |
| 882 | + } else if (data.text) { | |
| 883 | + replaceLastMessage("bot", data.text); | |
| 884 | + } else if (data.html) { | |
| 885 | + replaceLastMessage("bot", "", data.html); | |
| 886 | + } else if (data.message) { | |
| 887 | + replaceLastMessage("bot", data.message); | |
| 888 | + } | |
| 889 | + } | |
| 890 | + | |
| 891 | + // Handle other response properties | |
| 892 | + if (data.data && data.data.filename) { | |
| 893 | + showActivePdf(data.data.filename); | |
| 894 | + activePdfFile = data.data.filename; | |
| 895 | + } | |
| 896 | + | |
| 897 | + if (data.redirect_url) { | |
| 898 | + setTimeout(() => { | |
| 899 | + window.location.href = data.redirect_url; | |
| 900 | + }, 1500); | |
| 901 | + } | |
| 902 | + | |
| 903 | + if (callback) { | |
| 904 | + callback(data.text || data.message || ''); | |
| 905 | + } | |
| 906 | +} | |
| 907 | + | |
| 908 | +// Function to update message during streaming | |
| 909 | +function updateStreamingMessage(content) { | |
| 910 | + // ADD RESPONSE HOOK FOR REAL-TIME STREAMING | |
| 911 | + if (typeof customMxChatFilter === 'function') { | |
| 912 | + content = customMxChatFilter(content, "response"); | |
| 913 | + } | |
| 914 | + | |
| 915 | + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content)))); | |
| 916 | + | |
| 917 | + // Find the temporary message | |
| 918 | + const tempMessage = $('.bot-message.temporary-message').last(); | |
| 919 | + | |
| 920 | + if (tempMessage.length) { | |
| 921 | + // Update existing message | |
| 922 | + tempMessage.html(formattedContent); | |
| 923 | + } else { | |
| 924 | + // Create new temporary message if it doesn't exist | |
| 925 | + appendMessage("bot", content, '', [], true); | |
| 926 | + } | |
| 927 | +} | |
| 928 | + | |
| 929 | +//Function to check if streaming is supported for the current model | |
| 930 | +function isStreamingSupported(model) { | |
| 931 | + if (!model) return false; | |
| 932 | + | |
| 933 | + //console.log("Checking streaming support for model:", model); // Debug log | |
| 934 | + | |
| 935 | + // Get the model prefix | |
| 936 | + const modelPrefix = model.split('-')[0].toLowerCase(); | |
| 937 | + | |
| 938 | + //console.log("Model prefix:", modelPrefix); // Debug log | |
| 939 | + | |
| 940 | + // Support streaming for OpenAI, Claude, Grok, and DeepSeek models | |
| 941 | + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok' || modelPrefix === 'deepseek'; | |
| 942 | + | |
| 943 | + //console.log("Streaming supported:", isSupported); // Debug log | |
| 944 | + | |
| 945 | + return isSupported; | |
| 946 | +} | |
| 947 | + | |
| 948 | +// Update the event handlers to use the correct function names | |
| 949 | +$('#send-button').off('click').on('click', function() { | |
| 950 | + sendMessage(); // Use the updated sendMessage function | |
| 951 | +}); | |
| 952 | + | |
| 953 | +// Override enter key handler | |
| 954 | +$('#chat-input').off('keypress').on('keypress', function(e) { | |
| 955 | + if (e.which == 13 && !e.shiftKey) { | |
| 956 | + e.preventDefault(); | |
| 957 | + sendMessage(); // Use the updated sendMessage function | |
| 958 | + } | |
| 959 | +}); | |
| 960 | + | |
| 961 | + | |
| 962 | +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) { | |
| 963 | + try { | |
| 964 | + // Determine styles based on sender type | |
| 965 | + let messageClass, bgColor, fontColor; | |
| 966 | + | |
| 967 | + if (sender === "user") { | |
| 968 | + messageClass = "user-message"; | |
| 969 | + bgColor = userMessageBgColor; | |
| 970 | + fontColor = userMessageFontColor; | |
| 971 | + // Only sanitize user input | |
| 972 | + messageText = sanitizeUserInput(messageText); | |
| 973 | + } else if (sender === "agent") { | |
| 974 | + messageClass = "agent-message"; | |
| 975 | + bgColor = liveAgentMessageBgColor; | |
| 976 | + fontColor = liveAgentMessageFontColor; | |
| 977 | + } else { | |
| 978 | + messageClass = "bot-message"; | |
| 979 | + bgColor = botMessageBgColor; | |
| 980 | + fontColor = botMessageFontColor; | |
| 981 | + } | |
| 982 | + | |
| 983 | + const messageDiv = $('<div>') | |
| 984 | + .addClass(messageClass) | |
| 985 | + .attr('dir', 'auto') | |
| 986 | + .css({ | |
| 987 | + 'background': bgColor, | |
| 988 | + 'color': fontColor, | |
| 989 | + 'margin-bottom': '1em' | |
| 990 | + }); | |
| 991 | + | |
| 992 | + // Process the message content based on sender | |
| 993 | + let fullMessage; | |
| 994 | + if (sender === "user") { | |
| 995 | + // For user messages, apply linkify after sanitization | |
| 996 | + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText)))); | |
| 997 | + } else { | |
| 998 | + // For bot/agent messages, preserve HTML | |
| 999 | + fullMessage = messageText; | |
| 1000 | + } | |
| 1001 | + | |
| 1002 | + // Add images if provided | |
| 1003 | + if (images && images.length > 0) { | |
| 1004 | + fullMessage += '<div class="image-gallery" dir="auto">'; | |
| 1005 | + images.forEach(img => { | |
| 1006 | + const safeTitle = sanitizeUserInput(img.title); | |
| 1007 | + const safeUrl = encodeURI(img.image_url); | |
| 1008 | + const safeThumbnail = encodeURI(img.thumbnail_url); | |
| 1009 | + | |
| 1010 | + fullMessage += ` | |
| 1011 | + <div style="margin-bottom: 10px;"> | |
| 1012 | + <strong>${safeTitle}</strong><br> | |
| 1013 | + <a href="${safeUrl}" target="_blank"> | |
| 1014 | + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" /> | |
| 1015 | + </a> | |
| 1016 | + </div>`; | |
| 1017 | + }); | |
| 1018 | + fullMessage += '</div>'; | |
| 1019 | + } | |
| 1020 | + | |
| 1021 | + // Append HTML content if provided | |
| 1022 | + if (messageHtml && sender !== "user") { | |
| 1023 | + fullMessage += '<br><br>' + messageHtml; | |
| 1024 | + } | |
| 1025 | + | |
| 1026 | + messageDiv.html(fullMessage); | |
| 1027 | + | |
| 1028 | + if (isTemporary) { | |
| 1029 | + messageDiv.addClass('temporary-message'); | |
| 1030 | + } | |
| 1031 | + | |
| 1032 | + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() { | |
| 1033 | + // FIXED: Use event delegation for link tracking | |
| 1034 | + if (sender === "bot" || sender === "agent") { | |
| 1035 | + attachLinkTracking(messageDiv, messageText); | |
| 1036 | + } | |
| 1037 | + | |
| 1038 | + if (sender === "bot") { | |
| 1039 | + const lastUserMessage = $('#chat-box').find('.user-message').last(); | |
| 1040 | + if (lastUserMessage.length) { | |
| 1041 | + scrollElementToTop(lastUserMessage); | |
| 1042 | + } | |
| 1043 | + } | |
| 1044 | + }); | |
| 1045 | + | |
| 1046 | + if (messageText.id) { | |
| 1047 | + lastSeenMessageId = messageText.id; | |
| 1048 | + hideNotification(); | |
| 1049 | + } | |
| 1050 | + } catch (error) { | |
| 1051 | + console.error("Error rendering message:", error); | |
| 1052 | + } | |
| 1053 | +} | |
| 1054 | + | |
| 1055 | +// NEW: Helper function to attach link tracking with proper event handling | |
| 1056 | +function attachLinkTracking(messageDiv, messageText) { | |
| 1057 | + // Use a slight delay to ensure DOM is ready | |
| 1058 | + setTimeout(function() { | |
| 1059 | + const links = messageDiv.find('a[href]').not('[data-tracked]'); | |
| 1060 | + | |
| 1061 | + links.each(function() { | |
| 1062 | + const $link = $(this); | |
| 1063 | + const originalHref = $link.attr('href'); | |
| 1064 | + | |
| 1065 | + // Mark as tracked to avoid duplicate handlers | |
| 1066 | + $link.attr('data-tracked', 'true'); | |
| 1067 | + | |
| 1068 | + // Only track external URLs | |
| 1069 | + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { | |
| 1070 | + // Remove any existing click handlers first | |
| 1071 | + $link.off('click.tracking'); | |
| 1072 | + | |
| 1073 | + // Add new click handler with namespace | |
| 1074 | + $link.on('click.tracking', function(e) { | |
| 1075 | + e.preventDefault(); | |
| 1076 | + e.stopPropagation(); | |
| 1077 | + | |
| 1078 | + const messageContext = typeof messageText === 'string' | |
| 1079 | + ? messageText.substring(0, 200) | |
| 1080 | + : ''; | |
| 1081 | + | |
| 1082 | + // Track the click | |
| 1083 | + $.ajax({ | |
| 1084 | + url: mxchatChat.ajax_url, | |
| 1085 | + type: 'POST', | |
| 1086 | + data: { | |
| 1087 | + action: 'mxchat_track_url_click', | |
| 1088 | + session_id: getChatSession(), | |
| 1089 | + url: originalHref, | |
| 1090 | + message_context: messageContext, | |
| 1091 | + nonce: mxchatChat.nonce | |
| 1092 | + }, | |
| 1093 | + complete: function() { | |
| 1094 | + // Always redirect, even if tracking fails | |
| 1095 | + if ($link.attr('target') === '_blank' || linkTarget === '_blank') { | |
| 1096 | + window.open(originalHref, '_blank'); | |
| 1097 | + } else { | |
| 1098 | + window.location.href = originalHref; | |
| 1099 | + } | |
| 1100 | + } | |
| 1101 | + }); | |
| 1102 | + | |
| 1103 | + return false; // Extra insurance to prevent default | |
| 1104 | + }); | |
| 1105 | + } | |
| 1106 | + }); | |
| 1107 | + }, 100); // Small delay to ensure DOM is ready | |
| 1108 | +} | |
| 1109 | + | |
| 1110 | +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) { | |
| 1111 | + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message"; | |
| 1112 | + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last(); | |
| 1113 | + | |
| 1114 | + // Determine styles | |
| 1115 | + let bgColor, fontColor; | |
| 1116 | + if (sender === "user") { | |
| 1117 | + bgColor = userMessageBgColor; | |
| 1118 | + fontColor = userMessageFontColor; | |
| 1119 | + } else if (sender === "agent") { | |
| 1120 | + bgColor = liveAgentMessageBgColor; | |
| 1121 | + fontColor = liveAgentMessageFontColor; | |
| 1122 | + } else { | |
| 1123 | + bgColor = botMessageBgColor; | |
| 1124 | + fontColor = botMessageFontColor; | |
| 1125 | + } | |
| 1126 | + | |
| 1127 | + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText)))); | |
| 1128 | + if (responseHtml) { | |
| 1129 | + fullMessage += '<br><br>' + responseHtml; | |
| 1130 | + } | |
| 1131 | + | |
| 1132 | + if (images.length > 0) { | |
| 1133 | + fullMessage += '<div class="image-gallery" dir="auto">'; | |
| 1134 | + images.forEach(img => { | |
| 1135 | + fullMessage += ` | |
| 1136 | + <div style="margin-bottom: 10px;"> | |
| 1137 | + <strong>${img.title}</strong><br> | |
| 1138 | + <a href="${img.image_url}" target="_blank"> | |
| 1139 | + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" /> | |
| 1140 | + </a> | |
| 1141 | + </div>`; | |
| 1142 | + }); | |
| 1143 | + fullMessage += '</div>'; | |
| 1144 | + } | |
| 1145 | + | |
| 1146 | + if (lastMessageDiv.length) { | |
| 1147 | + lastMessageDiv.fadeOut(200, function() { | |
| 1148 | + $(this) | |
| 1149 | + .html(fullMessage) | |
| 1150 | + .removeClass('bot-message user-message') | |
| 1151 | + .addClass(messageClass) | |
| 1152 | + .attr('dir', 'auto') | |
| 1153 | + .css({ | |
| 1154 | + 'background-color': bgColor, | |
| 1155 | + 'color': fontColor, | |
| 1156 | + }) | |
| 1157 | + .removeClass('temporary-message') | |
| 1158 | + .fadeIn(200, function() { | |
| 1159 | + // FIXED: Use the helper function for link tracking | |
| 1160 | + if (sender === "bot" || sender === "agent") { | |
| 1161 | + attachLinkTracking($(this), responseText); | |
| 1162 | + } | |
| 1163 | + | |
| 1164 | + if (sender === "bot" || sender === "agent") { | |
| 1165 | + const lastUserMessage = $('#chat-box').find('.user-message').last(); | |
| 1166 | + if (lastUserMessage.length) { | |
| 1167 | + scrollElementToTop(lastUserMessage); | |
| 1168 | + } | |
| 1169 | + // Show notification if chat is hidden | |
| 1170 | + if ($('#floating-chatbot').hasClass('hidden')) { | |
| 1171 | + showNotification(); | |
| 1172 | + } | |
| 1173 | + } | |
| 1174 | + }); | |
| 1175 | + }); | |
| 1176 | + } else { | |
| 1177 | + appendMessage(sender, responseText, responseHtml, images); | |
| 1178 | + } | |
| 1179 | +} | |
| 1180 | + | |
| 1181 | + | |
| 1182 | + function appendThinkingMessage() { | |
| 1183 | + // Remove any existing thinking dots first | |
| 1184 | + $('.thinking-dots').remove(); | |
| 1185 | + | |
| 1186 | + // Retrieve the bot message font color and background color | |
| 1187 | + var botMessageFontColor = mxchatChat.bot_message_font_color; | |
| 1188 | + var botMessageBgColor = mxchatChat.bot_message_bg_color; | |
| 1189 | + | |
| 1190 | + | |
| 1191 | + var thinkingHtml = '<div class="thinking-dots-container">' + | |
| 1192 | + '<div class="thinking-dots">' + | |
| 1193 | + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' + | |
| 1194 | + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' + | |
| 1195 | + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' + | |
| 1196 | + '</div>' + | |
| 1197 | + '</div>'; | |
| 1198 | + | |
| 1199 | + // Append the thinking dots to the chat container (or within the temporary message div) | |
| 1200 | + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>'); | |
| 1201 | + scrollToBottom(); | |
| 1202 | + } | |
| 1203 | + | |
| 1204 | + function removeThinkingDots() { | |
| 1205 | + $('.thinking-dots').closest('.temporary-message').remove(); | |
| 1206 | + } | |
| 1207 | + | |
| 1208 | + | |
| 1209 | + // ==================================== | |
| 1210 | + // TEXT FORMATTING & PROCESSING | |
| 1211 | + // ==================================== | |
| 1212 | + | |
| 1213 | + | |
| 1214 | + function linkify(inputText) { | |
| 1215 | + if (!inputText) return ''; | |
| 1216 | + | |
| 1217 | + // Process markdown headers | |
| 1218 | + let processedText = formatMarkdownHeaders(inputText); | |
| 1219 | + | |
| 1220 | + // Process markdown links | |
| 1221 | + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g; | |
| 1222 | + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => { | |
| 1223 | + const safeUrl = encodeURI(url); | |
| 1224 | + const safeText = sanitizeUserInput(text); | |
| 1225 | + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`; | |
| 1226 | + }); | |
| 1227 | + | |
| 1228 | + // Process phone numbers (tel:) | |
| 1229 | + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g; | |
| 1230 | + processedText = processedText.replace(phonePattern, (match, text, phone) => { | |
| 1231 | + const safePhone = encodeURI(phone); | |
| 1232 | + const safeText = sanitizeUserInput(text); | |
| 1233 | + return `<a href="${safePhone}">${safeText}</a>`; | |
| 1234 | + }); | |
| 1235 | + | |
| 1236 | + // Process standalone URLs | |
| 1237 | + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim; | |
| 1238 | + processedText = processedText.replace(urlPattern, (match, prefix, url) => { | |
| 1239 | + const safeUrl = encodeURI(url); | |
| 1240 | + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`; | |
| 1241 | + }); | |
| 1242 | + | |
| 1243 | + // Process www. URLs | |
| 1244 | + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim; | |
| 1245 | + processedText = processedText.replace(wwwPattern, (match, prefix, url) => { | |
| 1246 | + const safeUrl = encodeURI(`http://${url}`); | |
| 1247 | + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`; | |
| 1248 | + }); | |
| 1249 | + | |
| 1250 | + // Add this after your phone pattern | |
| 1251 | + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g; | |
| 1252 | + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => { | |
| 1253 | + const safeMailto = encodeURI(mailto); | |
| 1254 | + const safeText = sanitizeUserInput(text); | |
| 1255 | + return `<a href="${safeMailto}">${safeText}</a>`; | |
| 1256 | + }); | |
| 1257 | + | |
| 1258 | + return processedText; | |
| 1259 | + } | |
| 1260 | + | |
| 1261 | + function formatMarkdownHeaders(text) { | |
| 1262 | + // Handle h1 to h6 headers | |
| 1263 | + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) { | |
| 1264 | + const level = hashes.length; | |
| 1265 | + return `<h${level} class="chat-heading">${content}</h${level}>`; | |
| 1266 | + }); | |
| 1267 | + } | |
| 1268 | + | |
| 1269 | + function formatBoldText(text) { | |
| 1270 | + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>'); | |
| 1271 | + } | |
| 1272 | + | |
| 1273 | + function convertNewlinesToBreaks(text) { | |
| 1274 | + // Split the text into paragraphs (marked by double newlines or multiple <br> tags) | |
| 1275 | + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g); | |
| 1276 | + | |
| 1277 | + // Wrap each paragraph in <p> tags | |
| 1278 | + return paragraphs | |
| 1279 | + .map(para => `<p>${para.trim()}</p>`) | |
| 1280 | + .join(''); | |
| 1281 | + } | |
| 1282 | + | |
| 1283 | + function formatCodeBlocks(text) { | |
| 1284 | + // First handle raw PHP tags | |
| 1285 | + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => { | |
| 1286 | + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`; | |
| 1287 | + }); | |
| 1288 | + | |
| 1289 | + // Then handle code blocks with backticks | |
| 1290 | + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => { | |
| 1291 | + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`; | |
| 1292 | + }); | |
| 1293 | + | |
| 1294 | + return text; | |
| 1295 | + } | |
| 1296 | + | |
| 1297 | + function sanitizeUserInput(text) { | |
| 1298 | + const div = document.createElement('div'); | |
| 1299 | + div.textContent = text; | |
| 1300 | + return div.innerHTML; | |
| 1301 | + } | |
| 1302 | + | |
| 1303 | + | |
| 1304 | + function escapeHtml(unsafe) { | |
| 1305 | + // First check if it's already a code block | |
| 1306 | + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) { | |
| 1307 | + return unsafe; | |
| 1308 | + } | |
| 1309 | + | |
| 1310 | + return unsafe | |
| 1311 | + .replace(/&/g, "&") | |
| 1312 | + .replace(/</g, "<") | |
| 1313 | + .replace(/>/g, ">") | |
| 1314 | + .replace(/"/g, """) | |
| 1315 | + .replace(/'/g, "'"); | |
| 1316 | + } | |
| 1317 | + | |
| 1318 | + function decodeHTMLEntities(text) { | |
| 1319 | + var textArea = document.createElement('textarea'); | |
| 1320 | + textArea.innerHTML = text; | |
| 1321 | + return textArea.value; | |
| 1322 | + } | |
| 1323 | + | |
| 1324 | + | |
| 1325 | + // ==================================== | |
| 1326 | + // UI & SCROLLING CONTROLS | |
| 1327 | + // ==================================== | |
| 1328 | + | |
| 1329 | + function scrollToBottom(instant = false) { | |
| 1330 | + var chatBox = $('#chat-box'); | |
| 1331 | + if (instant) { | |
| 1332 | + // Instantly set the scroll position to the bottom | |
| 1333 | + chatBox.scrollTop(chatBox.prop("scrollHeight")); | |
| 1334 | + } else { | |
| 1335 | + // Use requestAnimationFrame for smoother scrolling if needed | |
| 1336 | + let start = null; | |
| 1337 | + const scrollHeight = chatBox.prop("scrollHeight"); | |
| 1338 | + const initialScroll = chatBox.scrollTop(); | |
| 1339 | + const distance = scrollHeight - initialScroll; | |
| 1340 | + const duration = 500; // Duration in ms | |
| 1341 | + | |
| 1342 | + function smoothScroll(timestamp) { | |
| 1343 | + if (!start) start = timestamp; | |
| 1344 | + const progress = timestamp - start; | |
| 1345 | + const currentScroll = initialScroll + (distance * (progress / duration)); | |
| 1346 | + chatBox.scrollTop(currentScroll); | |
| 1347 | + | |
| 1348 | + if (progress < duration) { | |
| 1349 | + requestAnimationFrame(smoothScroll); | |
| 1350 | + } else { | |
| 1351 | + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom | |
| 1352 | + } | |
| 1353 | + } | |
| 1354 | + | |
| 1355 | + requestAnimationFrame(smoothScroll); | |
| 1356 | + } | |
| 1357 | + } | |
| 1358 | + | |
| 1359 | + function scrollElementToTop(element) { | |
| 1360 | + var chatBox = $('#chat-box'); | |
| 1361 | + var elementTop = element.position().top + chatBox.scrollTop(); | |
| 1362 | + chatBox.animate({ scrollTop: elementTop }, 500); | |
| 1363 | + } | |
| 1364 | + | |
| 1365 | + function showChatWidget() { | |
| 1366 | + // First ensure display is set | |
| 1367 | + $('#floating-chatbot-button').css('display', 'flex'); | |
| 1368 | + // Then handle the fade | |
| 1369 | + $('#floating-chatbot-button').fadeTo(500, 1); | |
| 1370 | + // Force visibility | |
| 1371 | + $('#floating-chatbot-button').removeClass('hidden'); | |
| 1372 | + //console.log('Showing widget'); | |
| 1373 | + } | |
| 1374 | + | |
| 1375 | + function hideChatWidget() { | |
| 1376 | + $('#floating-chatbot-button').css('display', 'none'); | |
| 1377 | + $('#floating-chatbot-button').addClass('hidden'); | |
| 1378 | + //console.log('Hiding widget'); | |
| 1379 | + } | |
| 1380 | + | |
| 1381 | + function disableScroll() { | |
| 1382 | + if (isMobile()) { | |
| 1383 | + $('body').css('overflow', 'hidden'); | |
| 1384 | + } | |
| 1385 | + } | |
| 1386 | + | |
| 1387 | + function enableScroll() { | |
| 1388 | + if (isMobile()) { | |
| 1389 | + $('body').css('overflow', ''); | |
| 1390 | + } | |
| 1391 | + } | |
| 1392 | + | |
| 1393 | + function isMobile() { | |
| 1394 | + // This can be a simple check, or more sophisticated detection of mobile devices | |
| 1395 | + return window.innerWidth <= 768; // Example threshold for mobile devices | |
| 1396 | + } | |
| 1397 | + | |
| 1398 | + function setFullHeight() { | |
| 1399 | + var vh = $(window).innerHeight() * 0.01; | |
| 1400 | + $(':root').css('--vh', vh + 'px'); | |
| 1401 | + } | |
| 1402 | + | |
| 1403 | + | |
| 1404 | + // ==================================== | |
| 1405 | + // NOTIFICATION SYSTEM | |
| 1406 | + // ==================================== | |
| 1407 | + | |
| 1408 | + function createNotificationBadge() { | |
| 1409 | + //console.log("Creating notification badge..."); | |
| 1410 | + const chatButton = document.getElementById('floating-chatbot-button'); | |
| 1411 | + //console.log("Chat button found:", !!chatButton); | |
| 1412 | + | |
| 1413 | + if (!chatButton) return; | |
| 1414 | + | |
| 1415 | + // Remove any existing badge first | |
| 1416 | + const existingBadge = chatButton.querySelector('.chat-notification-badge'); | |
| 1417 | + if (existingBadge) { | |
| 1418 | + //console.log("Removing existing badge"); | |
| 1419 | + existingBadge.remove(); | |
| 1420 | + } | |
| 1421 | + | |
| 1422 | + notificationBadge = document.createElement('div'); | |
| 1423 | + notificationBadge.className = 'chat-notification-badge'; | |
| 1424 | + notificationBadge.style.cssText = ` | |
| 1425 | + display: none; | |
| 1426 | + position: absolute; | |
| 1427 | + top: -5px; | |
| 1428 | + right: -5px; | |
| 1429 | + background-color: red; | |
| 1430 | + color: white; | |
| 1431 | + border-radius: 50%; | |
| 1432 | + padding: 4px 8px; | |
| 1433 | + font-size: 12px; | |
| 1434 | + font-weight: bold; | |
| 1435 | + z-index: 10001; | |
| 1436 | + `; | |
| 1437 | + chatButton.style.position = 'relative'; | |
| 1438 | + chatButton.appendChild(notificationBadge); | |
| 1439 | + | |
| 1440 | + } | |
| 1441 | + | |
| 1442 | + function showNotification() { | |
| 1443 | + const badge = document.getElementById('chat-notification-badge'); | |
| 1444 | + if (badge && $('#floating-chatbot').hasClass('hidden')) { | |
| 1445 | + badge.style.display = 'block'; | |
| 1446 | + badge.textContent = '1'; | |
| 1447 | + } | |
| 1448 | + } | |
| 1449 | + | |
| 1450 | + function hideNotification() { | |
| 1451 | + const badge = document.getElementById('chat-notification-badge'); | |
| 1452 | + if (badge) { | |
| 1453 | + badge.style.display = 'none'; | |
| 1454 | + } | |
| 1455 | + } | |
| 1456 | + | |
| 1457 | + function startNotificationChecking() { | |
| 1458 | + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 1459 | + if (!chatPersistenceEnabled) return; | |
| 1460 | + | |
| 1461 | + createNotificationBadge(); | |
| 1462 | + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds | |
| 1463 | + } | |
| 1464 | + | |
| 1465 | + function stopNotificationChecking() { | |
| 1466 | + if (notificationCheckInterval) { | |
| 1467 | + clearInterval(notificationCheckInterval); | |
| 1468 | + } | |
| 1469 | + } | |
| 1470 | + | |
| 1471 | + function checkForNewMessages() { | |
| 1472 | + const sessionId = getChatSession(); | |
| 1473 | + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 1474 | + | |
| 1475 | + if (!chatPersistenceEnabled) return; | |
| 1476 | + | |
| 1477 | + $.ajax({ | |
| 1478 | + url: mxchatChat.ajax_url, | |
| 1479 | + type: 'POST', | |
| 1480 | + data: { | |
| 1481 | + action: 'mxchat_check_new_messages', | |
| 1482 | + session_id: sessionId, | |
| 1483 | + last_seen_id: lastSeenMessageId, | |
| 1484 | + nonce: mxchatChat.nonce | |
| 1485 | + }, | |
| 1486 | + success: function(response) { | |
| 1487 | + if (response.success && response.data.hasNewMessages) { | |
| 1488 | + showNotification(); | |
| 1489 | + } | |
| 1490 | + } | |
| 1491 | + }); | |
| 1492 | + } | |
| 1493 | + | |
| 1494 | + | |
| 1495 | + // ==================================== | |
| 1496 | + // LIVE AGENT FUNCTIONALITY | |
| 1497 | + // ==================================== | |
| 1498 | + | |
| 1499 | +function updateChatModeIndicator(mode) { | |
| 1500 | + //console.log("updateChatModeIndicator called with mode:", mode); | |
| 1501 | + const indicator = document.getElementById('chat-mode-indicator'); | |
| 1502 | + if (indicator) { | |
| 1503 | + const oldText = indicator.textContent; | |
| 1504 | + | |
| 1505 | + if (mode === 'agent') { | |
| 1506 | + indicator.textContent = 'Live Agent'; | |
| 1507 | + startPolling(); | |
| 1508 | + //console.log("Set indicator to Live Agent"); | |
| 1509 | + } else { | |
| 1510 | + // Everything else is AI mode | |
| 1511 | + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; | |
| 1512 | + indicator.textContent = customAiText; | |
| 1513 | + stopPolling(); | |
| 1514 | + //console.log("Set indicator to AI Agent:", customAiText); | |
| 1515 | + } | |
| 1516 | + | |
| 1517 | + // Force immediate DOM update | |
| 1518 | + if (oldText !== indicator.textContent) { | |
| 1519 | + // Force a reflow to ensure the change is visible immediately | |
| 1520 | + indicator.offsetHeight; | |
| 1521 | + | |
| 1522 | + // Double-check after a brief moment | |
| 1523 | + setTimeout(() => { | |
| 1524 | + //console.log("Final indicator text:", indicator.textContent); | |
| 1525 | + }, 50); | |
| 1526 | + } | |
| 1527 | + } else { | |
| 1528 | + console.error("Chat mode indicator element not found!"); | |
| 1529 | + } | |
| 1530 | +} | |
| 1531 | + | |
| 1532 | + function startPolling() { | |
| 1533 | + // Clear any existing interval first | |
| 1534 | + stopPolling(); | |
| 1535 | + // Start new polling interval | |
| 1536 | + pollingInterval = setInterval(checkForAgentMessages, 5000); | |
| 1537 | + //console.log("Started agent message polling"); | |
| 1538 | + } | |
| 1539 | + | |
| 1540 | + function stopPolling() { | |
| 1541 | + if (pollingInterval) { | |
| 1542 | + clearInterval(pollingInterval); | |
| 1543 | + pollingInterval = null; | |
| 1544 | + //console.log("Stopped agent message polling"); | |
| 1545 | + } | |
| 1546 | + } | |
| 1547 | + | |
| 1548 | +function checkForAgentMessages() { | |
| 1549 | + const sessionId = getChatSession(); | |
| 1550 | + $.ajax({ | |
| 1551 | + url: mxchatChat.ajax_url, | |
| 1552 | + type: 'POST', | |
| 1553 | + dataType: 'json', | |
| 1554 | + data: { | |
| 1555 | + action: 'mxchat_fetch_new_messages', | |
| 1556 | + session_id: sessionId, | |
| 1557 | + last_seen_id: lastSeenMessageId, | |
| 1558 | + persistence_enabled: 'true', // Add this too | |
| 1559 | + nonce: mxchatChat.nonce | |
| 1560 | + }, | |
| 1561 | + success: function (response) { | |
| 1562 | + if (response.success && response.data?.new_messages) { | |
| 1563 | + let hasNewMessage = false; | |
| 1564 | + | |
| 1565 | + response.data.new_messages.forEach(function (message) { | |
| 1566 | + if (message.role === "agent" && !processedMessageIds.has(message.id)) { | |
| 1567 | + hasNewMessage = true; | |
| 1568 | + // CHANGE THIS LINE: | |
| 1569 | + appendMessage("agent", message.content); // Instead of replaceLastMessage | |
| 1570 | + lastSeenMessageId = message.id; | |
| 1571 | + processedMessageIds.add(message.id); | |
| 1572 | + } | |
| 1573 | + }); | |
| 1574 | + | |
| 1575 | + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) { | |
| 1576 | + showNotification(); | |
| 1577 | + } | |
| 1578 | + | |
| 1579 | + scrollToBottom(true); | |
| 1580 | + } | |
| 1581 | + }, | |
| 1582 | + error: function (xhr, status, error) { | |
| 1583 | + //console.error("Polling error:", xhr, status, error); | |
| 1584 | + } | |
| 1585 | + }); | |
| 1586 | +} | |
| 1587 | + | |
| 1588 | + // ==================================== | |
| 1589 | + // CHAT HISTORY & PERSISTENCE | |
| 1590 | + // ==================================== | |
| 1591 | + | |
| 1592 | + function loadChatHistory() { | |
| 1593 | + var sessionId = getChatSession(); | |
| 1594 | + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 1595 | + | |
| 1596 | + if (chatPersistenceEnabled && sessionId) { | |
| 1597 | + $.ajax({ | |
| 1598 | + url: mxchatChat.ajax_url, | |
| 1599 | + type: 'POST', | |
| 1600 | + dataType: 'json', | |
| 1601 | + data: { | |
| 1602 | + action: 'mxchat_fetch_conversation_history', | |
| 1603 | + session_id: sessionId | |
| 1604 | + }, | |
| 1605 | + success: function(response) { | |
| 1606 | + // Check if the response indicates success | |
| 1607 | + if (response.success) { | |
| 1608 | + // Handle case where conversation data exists and is an array | |
| 1609 | + if (response.data && Array.isArray(response.data.conversation)) { | |
| 1610 | + var $chatBox = $('#chat-box'); | |
| 1611 | + var $fragment = $(document.createDocumentFragment()); | |
| 1612 | + let highestMessageId = lastSeenMessageId; | |
| 1613 | + | |
| 1614 | + // Update chat mode if provided | |
| 1615 | + if (response.data.chat_mode) { | |
| 1616 | + updateChatModeIndicator(response.data.chat_mode); | |
| 1617 | + } | |
| 1618 | + | |
| 1619 | + // Only process if there are actual messages | |
| 1620 | + if (response.data.conversation.length > 0) { | |
| 1621 | + $.each(response.data.conversation, function(index, message) { | |
| 1622 | + // Skip agent messages if persistence is off | |
| 1623 | + if (!chatPersistenceEnabled && message.role === 'agent') { | |
| 1624 | + return; | |
| 1625 | + } | |
| 1626 | + | |
| 1627 | + var messageClass, messageBgColor, messageFontColor; | |
| 1628 | + | |
| 1629 | + switch (message.role) { | |
| 1630 | + case 'user': | |
| 1631 | + messageClass = 'user-message'; | |
| 1632 | + messageBgColor = userMessageBgColor; | |
| 1633 | + messageFontColor = userMessageFontColor; | |
| 1634 | + break; | |
| 1635 | + case 'agent': | |
| 1636 | + messageClass = 'agent-message'; | |
| 1637 | + messageBgColor = liveAgentMessageBgColor; | |
| 1638 | + messageFontColor = liveAgentMessageFontColor; | |
| 1639 | + break; | |
| 1640 | + default: | |
| 1641 | + messageClass = 'bot-message'; | |
| 1642 | + messageBgColor = botMessageBgColor; | |
| 1643 | + messageFontColor = botMessageFontColor; | |
| 1644 | + break; | |
| 1645 | + } | |
| 1646 | + | |
| 1647 | + var messageElement = $('<div>').addClass(messageClass) | |
| 1648 | + .css({ | |
| 1649 | + 'background': messageBgColor, | |
| 1650 | + 'color': messageFontColor | |
| 1651 | + }); | |
| 1652 | + | |
| 1653 | + var content = message.content; | |
| 1654 | + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"'); | |
| 1655 | + content = decodeHTMLEntities(content); | |
| 1656 | + | |
| 1657 | + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) { | |
| 1658 | + messageElement.html(content); | |
| 1659 | + } else { | |
| 1660 | + var formattedContent = linkify( | |
| 1661 | + formatBoldText( | |
| 1662 | + convertNewlinesToBreaks(formatCodeBlocks(content)) | |
| 1663 | + ) | |
| 1664 | + ); | |
| 1665 | + messageElement.html(formattedContent); | |
| 1666 | + } | |
| 1667 | + | |
| 1668 | + $fragment.append(messageElement); | |
| 1669 | + | |
| 1670 | + // Track message IDs | |
| 1671 | + if (message.id) { | |
| 1672 | + highestMessageId = Math.max(highestMessageId, message.id); | |
| 1673 | + processedMessageIds.add(message.id); | |
| 1674 | + } | |
| 1675 | + }); | |
| 1676 | + | |
| 1677 | + // Only append messages and scroll if we have content | |
| 1678 | + $chatBox.append($fragment); | |
| 1679 | + scrollToBottom(true); | |
| 1680 | + | |
| 1681 | + // Collapse quick questions if we have conversation history | |
| 1682 | + if (hasQuickQuestions()) { | |
| 1683 | + collapseQuickQuestions(); | |
| 1684 | + } | |
| 1685 | + | |
| 1686 | + // Update lastSeenMessageId after history loads | |
| 1687 | + lastSeenMessageId = highestMessageId; | |
| 1688 | + | |
| 1689 | + // Only update chat mode if persistence is enabled and we have messages | |
| 1690 | + if (chatPersistenceEnabled) { | |
| 1691 | + var lastMessage = response.data.conversation[response.data.conversation.length - 1]; | |
| 1692 | + if (lastMessage.role === 'agent') { | |
| 1693 | + updateChatModeIndicator('agent'); | |
| 1694 | + } | |
| 1695 | + } | |
| 1696 | + } else { | |
| 1697 | + // No conversation history - this is normal for new chats | |
| 1698 | + //console.log("No conversation history found for this session - starting fresh chat."); | |
| 1699 | + } | |
| 1700 | + } else { | |
| 1701 | + // Response successful but no conversation data - this is also normal | |
| 1702 | + //console.log("No conversation data in response - starting fresh chat."); | |
| 1703 | + } | |
| 1704 | + } else { | |
| 1705 | + // Only show error if the response explicitly indicates an error | |
| 1706 | + console.warn("Failed to load chat history:", response.message || "Unknown error"); | |
| 1707 | + // Don't show error message to user for failed history loads | |
| 1708 | + // Just start with a fresh chat instead | |
| 1709 | + } | |
| 1710 | + }, | |
| 1711 | + error: function(xhr, status, error) { | |
| 1712 | + // Only log AJAX errors, don't show them to the user | |
| 1713 | + console.error("AJAX error loading chat history:", status, error); | |
| 1714 | + // Start with fresh chat - don't show error to user | |
| 1715 | + } | |
| 1716 | + }); | |
| 1717 | + } else { | |
| 1718 | + //console.log("Chat persistence is disabled or no session ID found. Starting fresh chat."); | |
| 1719 | + } | |
| 1720 | +} | |
| 1721 | + | |
| 1722 | + | |
| 1723 | + // ==================================== | |
| 1724 | + // FILE UPLOAD FUNCTIONALITY | |
| 1725 | + // ==================================== | |
| 1726 | + | |
| 1727 | + function addSafeEventListener(elementId, eventType, handler) { | |
| 1728 | + const element = document.getElementById(elementId); | |
| 1729 | + if (element) { | |
| 1730 | + element.addEventListener(eventType, handler); | |
| 1731 | + } | |
| 1732 | + } | |
| 1733 | + | |
| 1734 | + function showActivePdf(filename) { | |
| 1735 | + const container = document.getElementById('active-pdf-container'); | |
| 1736 | + const nameElement = document.getElementById('active-pdf-name'); | |
| 1737 | + | |
| 1738 | + if (!container || !nameElement) { | |
| 1739 | + //console.error('PDF container elements not found'); | |
| 1740 | + return; | |
| 1741 | + } | |
| 1742 | + | |
| 1743 | + nameElement.textContent = filename; | |
| 1744 | + container.style.display = 'flex'; | |
| 1745 | + } | |
| 1746 | + | |
| 1747 | + function showActiveWord(filename) { | |
| 1748 | + const container = document.getElementById('active-word-container'); | |
| 1749 | + const nameElement = document.getElementById('active-word-name'); | |
| 1750 | + | |
| 1751 | + if (!container || !nameElement) { | |
| 1752 | + //console.error('Word document container elements not found'); | |
| 1753 | + return; | |
| 1754 | + } | |
| 1755 | + | |
| 1756 | + nameElement.textContent = filename; | |
| 1757 | + container.style.display = 'flex'; | |
| 1758 | + } | |
| 1759 | + | |
| 1760 | + function removeActivePdf() { | |
| 1761 | + const container = document.getElementById('active-pdf-container'); | |
| 1762 | + const nameElement = document.getElementById('active-pdf-name'); | |
| 1763 | + | |
| 1764 | + if (!container || !nameElement || !activePdfFile) return; | |
| 1765 | + | |
| 1766 | + fetch(mxchatChat.ajax_url, { | |
| 1767 | + method: 'POST', | |
| 1768 | + headers: { | |
| 1769 | + 'Content-Type': 'application/x-www-form-urlencoded', | |
| 1770 | + }, | |
| 1771 | + body: new URLSearchParams({ | |
| 1772 | + 'action': 'mxchat_remove_pdf', | |
| 1773 | + 'session_id': sessionId, | |
| 1774 | + 'nonce': mxchatChat.nonce | |
| 1775 | + }) | |
| 1776 | + }) | |
| 1777 | + .then(response => response.json()) | |
| 1778 | + .then(data => { | |
| 1779 | + if (data.success) { | |
| 1780 | + container.style.display = 'none'; | |
| 1781 | + nameElement.textContent = ''; | |
| 1782 | + activePdfFile = null; | |
| 1783 | + appendMessage('bot', 'PDF removed.'); | |
| 1784 | + } | |
| 1785 | + }) | |
| 1786 | + .catch(error => { | |
| 1787 | + //console.error('Error removing PDF:', error); | |
| 1788 | + }); | |
| 1789 | + } | |
| 1790 | + | |
| 1791 | + function removeActiveWord() { | |
| 1792 | + const container = document.getElementById('active-word-container'); | |
| 1793 | + const nameElement = document.getElementById('active-word-name'); | |
| 1794 | + | |
| 1795 | + if (!container || !nameElement || !activeWordFile) return; | |
| 1796 | + | |
| 1797 | + fetch(mxchatChat.ajax_url, { | |
| 1798 | + method: 'POST', | |
| 1799 | + headers: { | |
| 1800 | + 'Content-Type': 'application/x-www-form-urlencoded', | |
| 1801 | + }, | |
| 1802 | + body: new URLSearchParams({ | |
| 1803 | + 'action': 'mxchat_remove_word', | |
| 1804 | + 'session_id': sessionId, | |
| 1805 | + 'nonce': mxchatChat.nonce | |
| 1806 | + }) | |
| 1807 | + }) | |
| 1808 | + .then(response => response.json()) | |
| 1809 | + .then(data => { | |
| 1810 | + if (data.success) { | |
| 1811 | + container.style.display = 'none'; | |
| 1812 | + nameElement.textContent = ''; | |
| 1813 | + activeWordFile = null; | |
| 1814 | + appendMessage('bot', 'Word document removed.'); | |
| 1815 | + } | |
| 1816 | + }) | |
| 1817 | + .catch(error => { | |
| 1818 | + //console.error('Error removing Word document:', error); | |
| 1819 | + }); | |
| 1820 | + } | |
| 1821 | + | |
| 1822 | + // ==================================== | |
| 1823 | + // CONSENT & COMPLIANCE (GDPR) | |
| 1824 | + // ==================================== | |
| 1825 | + | |
| 1826 | + function initializeChatVisibility() { | |
| 1827 | + //console.log('Initializing chat visibility'); | |
| 1828 | + const complianzEnabled = mxchatChat.complianz_toggle === 'on' || | |
| 1829 | + mxchatChat.complianz_toggle === '1' || | |
| 1830 | + mxchatChat.complianz_toggle === 1; | |
| 1831 | + | |
| 1832 | + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') { | |
| 1833 | + // Initial check | |
| 1834 | + checkConsentAndShowChat(); | |
| 1835 | + | |
| 1836 | + // Listen for consent changes | |
| 1837 | + $(document).on('cmplz_status_change', function(event) { | |
| 1838 | + //console.log('Status change detected'); | |
| 1839 | + checkConsentAndShowChat(); | |
| 1840 | + }); | |
| 1841 | + } else { | |
| 1842 | + // If Complianz is not enabled, always show | |
| 1843 | + $('#floating-chatbot-button') | |
| 1844 | + .css('display', 'flex') | |
| 1845 | + .removeClass('hidden no-consent') | |
| 1846 | + .fadeTo(500, 1); | |
| 1847 | + | |
| 1848 | + // Also check pre-chat message when Complianz is not enabled | |
| 1849 | + checkPreChatDismissal(); | |
| 1850 | + } | |
| 1851 | + } | |
| 1852 | + | |
| 1853 | + | |
| 1854 | + function checkConsentAndShowChat() { | |
| 1855 | + var consentStatus = cmplz_has_consent('marketing'); | |
| 1856 | + var consentType = complianz.consenttype; | |
| 1857 | + | |
| 1858 | + //console.log('Checking consent:', {status: consentStatus,type: consentType}); | |
| 1859 | + | |
| 1860 | + let $widget = $('#floating-chatbot-button'); | |
| 1861 | + let $chatbot = $('#floating-chatbot'); | |
| 1862 | + let $preChat = $('#pre-chat-message'); | |
| 1863 | + | |
| 1864 | + if (consentStatus === true) { | |
| 1865 | + //console.log('Consent granted - showing widget'); | |
| 1866 | + $widget | |
| 1867 | + .removeClass('no-consent') | |
| 1868 | + .css('display', 'flex') | |
| 1869 | + .removeClass('hidden') | |
| 1870 | + .fadeTo(500, 1); | |
| 1871 | + $chatbot.removeClass('no-consent'); | |
| 1872 | + | |
| 1873 | + // Show pre-chat message if not dismissed | |
| 1874 | + checkPreChatDismissal(); | |
| 1875 | + } else { | |
| 1876 | + //console.log('No consent - hiding widget'); | |
| 1877 | + $widget | |
| 1878 | + .addClass('no-consent') | |
| 1879 | + .fadeTo(500, 0, function() { | |
| 1880 | + $(this) | |
| 1881 | + .css('display', 'none') | |
| 1882 | + .addClass('hidden'); | |
| 1883 | + }); | |
| 1884 | + $chatbot.addClass('no-consent'); | |
| 1885 | + | |
| 1886 | + // Hide pre-chat message when no consent | |
| 1887 | + $preChat.hide(); | |
| 1888 | + } | |
| 1889 | + } | |
| 1890 | + | |
| 1891 | + | |
| 1892 | + // ==================================== | |
| 1893 | + // PRE-CHAT MESSAGE HANDLING | |
| 1894 | + // ==================================== | |
| 1895 | + | |
| 1896 | + function checkPreChatDismissal() { | |
| 1897 | + $.ajax({ | |
| 1898 | + url: mxchatChat.ajax_url, | |
| 1899 | + type: 'POST', | |
| 1900 | + data: { | |
| 1901 | + action: 'mxchat_check_pre_chat_message_status', | |
| 1902 | + _ajax_nonce: mxchatChat.nonce | |
| 1903 | + }, | |
| 1904 | + success: function(response) { | |
| 1905 | + if (response.success && !response.data.dismissed) { | |
| 1906 | + $('#pre-chat-message').fadeIn(250); | |
| 1907 | + } else { | |
| 1908 | + $('#pre-chat-message').hide(); | |
| 1909 | + } | |
| 1910 | + }, | |
| 1911 | + error: function() { | |
| 1912 | + //console.error('Failed to check pre-chat message dismissal status.'); | |
| 1913 | + } | |
| 1914 | + }); | |
| 1915 | + } | |
| 1916 | + | |
| 1917 | + function handlePreChatDismissal() { | |
| 1918 | + $('#pre-chat-message').fadeOut(200); | |
| 1919 | + $.ajax({ | |
| 1920 | + url: mxchatChat.ajax_url, | |
| 1921 | + type: 'POST', | |
| 1922 | + data: { | |
| 1923 | + action: 'mxchat_dismiss_pre_chat_message', | |
| 1924 | + _ajax_nonce: mxchatChat.nonce | |
| 1925 | + }, | |
| 1926 | + success: function() { | |
| 1927 | + $('#pre-chat-message').hide(); | |
| 1928 | + }, | |
| 1929 | + error: function() { | |
| 1930 | + //console.error('Failed to dismiss pre-chat message.'); | |
| 1931 | + } | |
| 1932 | + }); | |
| 1933 | + } | |
| 1934 | + | |
| 1935 | + | |
| 1936 | + // ==================================== | |
| 1937 | + // UTILITY FUNCTIONS | |
| 1938 | + // ==================================== | |
| 1939 | + | |
| 1940 | + function copyToClipboard(text) { | |
| 1941 | + var tempInput = $('<input>'); | |
| 1942 | + $('body').append(tempInput); | |
| 1943 | + tempInput.val(text).select(); | |
| 1944 | + document.execCommand('copy'); | |
| 1945 | + tempInput.remove(); | |
| 1946 | + } | |
| 1947 | + | |
| 1948 | + | |
| 1949 | + function isImageHtml(str) { | |
| 1950 | + return str.startsWith('<img') && str.endsWith('>'); | |
| 1951 | + } | |
| 1952 | + | |
| 1953 | + | |
| 1954 | + // ==================================== | |
| 1955 | + // EVENT HANDLERS & INITIALIZATION | |
| 1956 | + // ==================================== | |
| 1957 | + | |
| 1958 | +$(document).on('click', '.mxchat-popular-question', function () { | |
| 1959 | + var question = $(this).text(); | |
| 1960 | + | |
| 1961 | + // Append the question as if the user typed it | |
| 1962 | + appendMessage("user", question); | |
| 1963 | + | |
| 1964 | + // Only collapse if there are questions | |
| 1965 | + if (hasQuickQuestions()) { | |
| 1966 | + collapseQuickQuestions(); | |
| 1967 | + } | |
| 1968 | + | |
| 1969 | + // Send the question to the server | |
| 1970 | + sendMessageToChatbot(question); | |
| 1971 | +}); | |
| 1972 | + | |
| 1973 | +$(document).on('click', '.questions-toggle-btn', function(e) { | |
| 1974 | + e.preventDefault(); | |
| 1975 | + e.stopPropagation(); | |
| 1976 | + expandQuickQuestions(); | |
| 1977 | +}); | |
| 1978 | + | |
| 1979 | +$(document).on('click', '.questions-collapse-btn', function(e) { | |
| 1980 | + e.preventDefault(); | |
| 1981 | + e.stopPropagation(); | |
| 1982 | + collapseQuickQuestions(); | |
| 1983 | +}); | |
| 1984 | + | |
| 1985 | + // Chatbot visibility toggle handlers | |
| 1986 | + $(document).on('click', '#floating-chatbot-button', function() { | |
| 1987 | + var chatbot = $('#floating-chatbot'); | |
| 1988 | + if (chatbot.hasClass('hidden')) { | |
| 1989 | + chatbot.removeClass('hidden').addClass('visible'); | |
| 1990 | + $(this).addClass('hidden'); | |
| 1991 | + $('#chat-notification-badge').hide(); // Hide notification when opening chat | |
| 1992 | + disableScroll(); | |
| 1993 | + $('#pre-chat-message').fadeOut(250); | |
| 1994 | + } else { | |
| 1995 | + chatbot.removeClass('visible').addClass('hidden'); | |
| 1996 | + $(this).removeClass('hidden'); | |
| 1997 | + enableScroll(); | |
| 1998 | + checkPreChatDismissal(); | |
| 1999 | + } | |
| 2000 | + }); | |
| 2001 | + | |
| 2002 | + $(document).on('click', '#exit-chat-button', function() { | |
| 2003 | + $('#floating-chatbot').addClass('hidden').removeClass('visible'); | |
| 2004 | + $('#floating-chatbot-button').removeClass('hidden'); | |
| 2005 | + enableScroll(); | |
| 2006 | + }); | |
| 2007 | + | |
| 2008 | + $(document).on('click', '.close-pre-chat-message', function(e) { | |
| 2009 | + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click | |
| 2010 | + $('#pre-chat-message').fadeOut(200, function() { | |
| 2011 | + $(this).remove(); | |
| 2012 | + }); | |
| 2013 | + }); | |
| 2014 | + | |
| 2015 | + | |
| 2016 | + // PDF upload button handlers | |
| 2017 | + if (document.getElementById('pdf-upload-btn')) { | |
| 2018 | + document.getElementById('pdf-upload-btn').addEventListener('click', function() { | |
| 2019 | + document.getElementById('pdf-upload').click(); | |
| 2020 | + }); | |
| 2021 | + } | |
| 2022 | + | |
| 2023 | + // Word upload button handlers | |
| 2024 | + if (document.getElementById('word-upload-btn')) { | |
| 2025 | + document.getElementById('word-upload-btn').addEventListener('click', function() { | |
| 2026 | + document.getElementById('word-upload').click(); | |
| 2027 | + }); | |
| 2028 | + } | |
| 2029 | + | |
| 2030 | + // PDF file input change handler | |
| 2031 | + addSafeEventListener('pdf-upload', 'change', async function(e) { | |
| 2032 | + const file = e.target.files[0]; | |
| 2033 | + | |
| 2034 | + if (!file || file.type !== 'application/pdf') { | |
| 2035 | + alert('Please select a valid PDF file.'); | |
| 2036 | + return; | |
| 2037 | + } | |
| 2038 | + | |
| 2039 | + if (!sessionId) { | |
| 2040 | + //console.error('No session ID found'); | |
| 2041 | + alert('Error: No session ID found'); | |
| 2042 | + return; | |
| 2043 | + } | |
| 2044 | + | |
| 2045 | + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) { | |
| 2046 | + //console.error('mxchatChat not properly configured:', mxchatChat); | |
| 2047 | + alert('Error: Ajax configuration missing'); | |
| 2048 | + return; | |
| 2049 | + } | |
| 2050 | + | |
| 2051 | + // Disable buttons and show loading state | |
| 2052 | + const uploadBtn = document.getElementById('pdf-upload-btn'); | |
| 2053 | + const sendBtn = document.getElementById('send-button'); | |
| 2054 | + const originalBtnContent = uploadBtn.innerHTML; | |
| 2055 | + | |
| 2056 | + try { | |
| 2057 | + const formData = new FormData(); | |
| 2058 | + formData.append('action', 'mxchat_upload_pdf'); | |
| 2059 | + formData.append('pdf_file', file); | |
| 2060 | + formData.append('session_id', sessionId); | |
| 2061 | + formData.append('nonce', mxchatChat.nonce); | |
| 2062 | + | |
| 2063 | + uploadBtn.disabled = true; | |
| 2064 | + sendBtn.disabled = true; | |
| 2065 | + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> | |
| 2066 | + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> | |
| 2067 | + </svg>`; | |
| 2068 | + | |
| 2069 | + const response = await fetch(mxchatChat.ajax_url, { | |
| 2070 | + method: 'POST', | |
| 2071 | + body: formData | |
| 2072 | + }); | |
| 2073 | + | |
| 2074 | + const data = await response.json(); | |
| 2075 | + | |
| 2076 | + if (data.success) { | |
| 2077 | + // Hide popular questions if they exist | |
| 2078 | + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2079 | + if (hasQuickQuestions()) { | |
| 2080 | + collapseQuickQuestions(); | |
| 2081 | + } | |
| 2082 | + | |
| 2083 | + // Show the active PDF name | |
| 2084 | + showActivePdf(data.data.filename); | |
| 2085 | + | |
| 2086 | + appendMessage('bot', data.data.message); | |
| 2087 | + scrollToBottom(); | |
| 2088 | + activePdfFile = data.data.filename; | |
| 2089 | + } else { | |
| 2090 | + //console.error('Upload failed:', data.data); | |
| 2091 | + alert('Failed to upload PDF. Please try again.'); | |
| 2092 | + } | |
| 2093 | + } catch (error) { | |
| 2094 | + //console.error('Upload error:', error); | |
| 2095 | + alert('Error uploading file. Please try again.'); | |
| 2096 | + } finally { | |
| 2097 | + uploadBtn.disabled = false; | |
| 2098 | + sendBtn.disabled = false; | |
| 2099 | + uploadBtn.innerHTML = originalBtnContent; | |
| 2100 | + this.value = ''; // Reset file input | |
| 2101 | + } | |
| 2102 | + }); | |
| 2103 | + | |
| 2104 | + // Word file input change handler | |
| 2105 | + addSafeEventListener('word-upload', 'change', async function(e) { | |
| 2106 | + const file = e.target.files[0]; | |
| 2107 | + | |
| 2108 | + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') { | |
| 2109 | + alert('Please select a valid Word document (.docx).'); | |
| 2110 | + return; | |
| 2111 | + } | |
| 2112 | + | |
| 2113 | + if (!sessionId) { | |
| 2114 | + //console.error('No session ID found'); | |
| 2115 | + alert('Error: No session ID found'); | |
| 2116 | + return; | |
| 2117 | + } | |
| 2118 | + | |
| 2119 | + // Disable buttons and show loading state | |
| 2120 | + const uploadBtn = document.getElementById('word-upload-btn'); | |
| 2121 | + const sendBtn = document.getElementById('send-button'); | |
| 2122 | + const originalBtnContent = uploadBtn.innerHTML; | |
| 2123 | + | |
| 2124 | + try { | |
| 2125 | + const formData = new FormData(); | |
| 2126 | + formData.append('action', 'mxchat_upload_word'); | |
| 2127 | + formData.append('word_file', file); | |
| 2128 | + formData.append('session_id', sessionId); | |
| 2129 | + formData.append('nonce', mxchatChat.nonce); | |
| 2130 | + | |
| 2131 | + uploadBtn.disabled = true; | |
| 2132 | + sendBtn.disabled = true; | |
| 2133 | + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> | |
| 2134 | + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> | |
| 2135 | + </svg>`; | |
| 2136 | + | |
| 2137 | + const response = await fetch(mxchatChat.ajax_url, { | |
| 2138 | + method: 'POST', | |
| 2139 | + body: formData | |
| 2140 | + }); | |
| 2141 | + | |
| 2142 | + const data = await response.json(); | |
| 2143 | + | |
| 2144 | + if (data.success) { | |
| 2145 | + // Hide popular questions if they exist | |
| 2146 | + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2147 | + if (hasQuickQuestions()) { | |
| 2148 | + collapseQuickQuestions(); | |
| 2149 | + } | |
| 2150 | + | |
| 2151 | + // Show the active Word document name | |
| 2152 | + showActiveWord(data.data.filename); | |
| 2153 | + | |
| 2154 | + appendMessage('bot', data.data.message); | |
| 2155 | + scrollToBottom(); | |
| 2156 | + activeWordFile = data.data.filename; | |
| 2157 | + } else { | |
| 2158 | + //console.error('Upload failed:', data.data); | |
| 2159 | + alert('Failed to upload Word document. Please try again.'); | |
| 2160 | + } | |
| 2161 | + } catch (error) { | |
| 2162 | + //console.error('Upload error:', error); | |
| 2163 | + alert('Error uploading file. Please try again.'); | |
| 2164 | + } finally { | |
| 2165 | + uploadBtn.disabled = false; | |
| 2166 | + sendBtn.disabled = false; | |
| 2167 | + uploadBtn.innerHTML = originalBtnContent; | |
| 2168 | + this.value = ''; // Reset file input | |
| 2169 | + } | |
| 2170 | + }); | |
| 2171 | + | |
| 2172 | + // Remove button click handlers | |
| 2173 | + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) { | |
| 2174 | + e.preventDefault(); | |
| 2175 | + e.stopPropagation(); | |
| 2176 | + removeActivePdf(); | |
| 2177 | + }); | |
| 2178 | + | |
| 2179 | + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) { | |
| 2180 | + e.preventDefault(); | |
| 2181 | + e.stopPropagation(); | |
| 2182 | + removeActiveWord(); | |
| 2183 | + }); | |
| 2184 | + | |
| 2185 | + // Window resize handlers | |
| 2186 | + $(window).on('resize orientationchange', function() { | |
| 2187 | + setFullHeight(); | |
| 2188 | + }); | |
| 2189 | + | |
| 2190 | + | |
| 2191 | + // ==================================== | |
| 2192 | + // TOOLBAR & STYLING SETUP | |
| 2193 | + // ==================================== | |
| 2194 | + | |
| 2195 | + // Apply toolbar settings | |
| 2196 | + if (mxchatChat.chat_toolbar_toggle === 'on') { | |
| 2197 | + $('.chat-toolbar').show(); | |
| 2198 | + } else { | |
| 2199 | + $('.chat-toolbar').hide(); | |
| 2200 | + } | |
| 2201 | + | |
| 2202 | + // Apply toolbar icon colors | |
| 2203 | + const toolbarElements = [ | |
| 2204 | + '#mxchat-chatbot .toolbar-btn svg', | |
| 2205 | + '#mxchat-chatbot .active-pdf-name', | |
| 2206 | + '#mxchat-chatbot .active-word-name', | |
| 2207 | + '#mxchat-chatbot .remove-pdf-btn svg', | |
| 2208 | + '#mxchat-chatbot .remove-word-btn svg', | |
| 2209 | + '#mxchat-chatbot .toolbar-perplexity svg' | |
| 2210 | + ]; | |
| 2211 | + | |
| 2212 | + toolbarElements.forEach(selector => { | |
| 2213 | + $(selector).css({ | |
| 2214 | + 'fill': toolbarIconColor, | |
| 2215 | + 'stroke': toolbarIconColor, | |
| 2216 | + 'color': toolbarIconColor | |
| 2217 | + }); | |
| 2218 | + }); | |
| 2219 | + | |
| 2220 | + | |
| 2221 | +// ==================================== | |
| 2222 | +// EMAIL COLLECTION SETUP | |
| 2223 | +// ==================================== | |
| 2224 | +// Only run email collection setup if it's enabled | |
| 2225 | +if (mxchatChat && mxchatChat.enable_email_block === 'on') { | |
| 2226 | + // Email collection form setup and handlers | |
| 2227 | + const emailForm = document.getElementById('email-collection-form'); | |
| 2228 | + const emailBlocker = document.getElementById('email-blocker'); | |
| 2229 | + const chatbotWrapper = document.getElementById('chat-container'); | |
| 2230 | + | |
| 2231 | + if (emailForm && emailBlocker && chatbotWrapper) { | |
| 2232 | + | |
| 2233 | + // NEW: Check if server already provided the email state | |
| 2234 | + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) { | |
| 2235 | + //console.log('Using server-provided email state:', mxchatChat.initial_email_state); | |
| 2236 | + | |
| 2237 | + // Use server-provided state instead of making AJAX call | |
| 2238 | + const emailState = mxchatChat.initial_email_state; | |
| 2239 | + if (emailState.show_email_form) { | |
| 2240 | + showEmailForm(); | |
| 2241 | + } else { | |
| 2242 | + showChatContainer(); | |
| 2243 | + } | |
| 2244 | + | |
| 2245 | + // Continue to set up form handlers but skip the AJAX check | |
| 2246 | + setupFormHandlers(); | |
| 2247 | + | |
| 2248 | + } else { | |
| 2249 | + // FALLBACK: Use existing AJAX approach if server state not available | |
| 2250 | + //console.log('Server state not available, using AJAX fallback'); | |
| 2251 | + setupFormHandlers(); | |
| 2252 | + // Initialize email check with delay to prevent race conditions | |
| 2253 | + setTimeout(checkSessionAndEmail, 100); | |
| 2254 | + } | |
| 2255 | + | |
| 2256 | + // Add loading state management | |
| 2257 | + let isSubmitting = false; | |
| 2258 | + | |
| 2259 | + // Check if email exists for the current session | |
| 2260 | + function checkSessionAndEmail() { | |
| 2261 | + const sessionId = getChatSession(); | |
| 2262 | + | |
| 2263 | + // Add timeout to prevent hanging | |
| 2264 | + const controller = new AbortController(); | |
| 2265 | + const timeoutId = setTimeout(() => controller.abort(), 10000); // 10 second timeout | |
| 2266 | + | |
| 2267 | + fetch(mxchatChat.ajax_url, { | |
| 2268 | + method: 'POST', | |
| 2269 | + headers: { | |
| 2270 | + 'Content-Type': 'application/x-www-form-urlencoded', | |
| 2271 | + }, | |
| 2272 | + body: new URLSearchParams({ | |
| 2273 | + action: 'mxchat_check_email_provided', | |
| 2274 | + session_id: sessionId, | |
| 2275 | + nonce: mxchatChat.nonce, | |
| 2276 | + }), | |
| 2277 | + signal: controller.signal | |
| 2278 | + }) | |
| 2279 | + .then((response) => { | |
| 2280 | + clearTimeout(timeoutId); | |
| 2281 | + if (!response.ok) { | |
| 2282 | + throw new Error(`HTTP error! status: ${response.status}`); | |
| 2283 | + } | |
| 2284 | + return response.json(); | |
| 2285 | + }) | |
| 2286 | + .then((data) => { | |
| 2287 | + if (data.success) { | |
| 2288 | + if (data.data.logged_in || data.data.email) { | |
| 2289 | + showChatContainer(); | |
| 2290 | + } else { | |
| 2291 | + showEmailForm(); | |
| 2292 | + } | |
| 2293 | + } else { | |
| 2294 | + // On error, default to showing email form | |
| 2295 | + showEmailForm(); | |
| 2296 | + } | |
| 2297 | + }) | |
| 2298 | + .catch((error) => { | |
| 2299 | + clearTimeout(timeoutId); | |
| 2300 | + console.warn('Email check failed, defaulting to email form:', error); | |
| 2301 | + showEmailForm(); | |
| 2302 | + }); | |
| 2303 | + } | |
| 2304 | + | |
| 2305 | + // Optimized UI transition functions | |
| 2306 | + function showEmailForm() { | |
| 2307 | + emailBlocker.style.display = 'flex'; | |
| 2308 | + chatbotWrapper.style.display = 'none'; | |
| 2309 | + } | |
| 2310 | + | |
| 2311 | + function showChatContainer() { | |
| 2312 | + // Show chat immediately without delay | |
| 2313 | + emailBlocker.style.display = 'none'; | |
| 2314 | + chatbotWrapper.style.display = 'flex'; | |
| 2315 | + | |
| 2316 | + // Load chat history only after showing chat container | |
| 2317 | + if (typeof loadChatHistory === 'function') { | |
| 2318 | + loadChatHistory(); | |
| 2319 | + } | |
| 2320 | + } | |
| 2321 | + | |
| 2322 | + // Enhanced email validation | |
| 2323 | + function isValidEmail(email) { | |
| 2324 | + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/; | |
| 2325 | + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit | |
| 2326 | + } | |
| 2327 | + | |
| 2328 | + // Enhanced name validation | |
| 2329 | + function isValidName(name) { | |
| 2330 | + return name && name.trim().length >= 2 && name.trim().length <= 100; | |
| 2331 | + } | |
| 2332 | + | |
| 2333 | + // Show loading state with spinner | |
| 2334 | + function setSubmissionState(loading) { | |
| 2335 | + const submitButton = document.getElementById('email-submit-button'); | |
| 2336 | + const emailInput = document.getElementById('user-email'); | |
| 2337 | + const nameInput = document.getElementById('user-name'); | |
| 2338 | + | |
| 2339 | + if (loading) { | |
| 2340 | + isSubmitting = true; | |
| 2341 | + submitButton.disabled = true; | |
| 2342 | + emailInput.disabled = true; | |
| 2343 | + if (nameInput) nameInput.disabled = true; | |
| 2344 | + | |
| 2345 | + // Store original content and add spinner | |
| 2346 | + if (!submitButton.getAttribute('data-original-html')) { | |
| 2347 | + submitButton.setAttribute('data-original-html', submitButton.innerHTML); | |
| 2348 | + } | |
| 2349 | + | |
| 2350 | + // Add loading spinner while keeping original text | |
| 2351 | + const originalText = submitButton.textContent; | |
| 2352 | + submitButton.innerHTML = ` | |
| 2353 | + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24"> | |
| 2354 | + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416"> | |
| 2355 | + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/> | |
| 2356 | + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/> | |
| 2357 | + </circle> | |
| 2358 | + </svg> | |
| 2359 | + ${originalText} | |
| 2360 | + `; | |
| 2361 | + | |
| 2362 | + submitButton.style.opacity = '0.8'; | |
| 2363 | + } else { | |
| 2364 | + isSubmitting = false; | |
| 2365 | + submitButton.disabled = false; | |
| 2366 | + emailInput.disabled = false; | |
| 2367 | + if (nameInput) nameInput.disabled = false; | |
| 2368 | + | |
| 2369 | + // Restore original content | |
| 2370 | + const originalHtml = submitButton.getAttribute('data-original-html'); | |
| 2371 | + if (originalHtml) { | |
| 2372 | + submitButton.innerHTML = originalHtml; | |
| 2373 | + } | |
| 2374 | + | |
| 2375 | + submitButton.style.opacity = '1'; | |
| 2376 | + } | |
| 2377 | + } | |
| 2378 | + | |
| 2379 | + // Error display functions | |
| 2380 | + function showEmailError(message) { | |
| 2381 | + clearEmailError(); | |
| 2382 | + | |
| 2383 | + const errorDiv = document.createElement('div'); | |
| 2384 | + errorDiv.className = 'email-error'; | |
| 2385 | + errorDiv.style.cssText = ` | |
| 2386 | + color: #e74c3c; | |
| 2387 | + font-size: 12px; | |
| 2388 | + margin-top: 8px; | |
| 2389 | + padding: 4px 0; | |
| 2390 | + animation: fadeInError 0.3s ease; | |
| 2391 | + `; | |
| 2392 | + errorDiv.textContent = message; | |
| 2393 | + | |
| 2394 | + // Add CSS animation if not already present | |
| 2395 | + if (!document.getElementById('email-error-styles')) { | |
| 2396 | + const style = document.createElement('style'); | |
| 2397 | + style.id = 'email-error-styles'; | |
| 2398 | + style.textContent = ` | |
| 2399 | + @keyframes fadeInError { | |
| 2400 | + from { opacity: 0; transform: translateY(-5px); } | |
| 2401 | + to { opacity: 1; transform: translateY(0); } | |
| 2402 | + } | |
| 2403 | + .email-input-shake { | |
| 2404 | + animation: shake 0.5s ease-in-out; | |
| 2405 | + } | |
| 2406 | + @keyframes shake { | |
| 2407 | + 0%, 100% { transform: translateX(0); } | |
| 2408 | + 25% { transform: translateX(-5px); } | |
| 2409 | + 75% { transform: translateX(5px); } | |
| 2410 | + } | |
| 2411 | + `; | |
| 2412 | + document.head.appendChild(style); | |
| 2413 | + } | |
| 2414 | + | |
| 2415 | + emailForm.appendChild(errorDiv); | |
| 2416 | + | |
| 2417 | + // Add shake animation to inputs | |
| 2418 | + const emailInput = document.getElementById('user-email'); | |
| 2419 | + const nameInput = document.getElementById('user-name'); | |
| 2420 | + | |
| 2421 | + if (emailInput) { | |
| 2422 | + emailInput.classList.add('email-input-shake'); | |
| 2423 | + setTimeout(() => { | |
| 2424 | + emailInput.classList.remove('email-input-shake'); | |
| 2425 | + }, 500); | |
| 2426 | + } | |
| 2427 | + | |
| 2428 | + if (nameInput) { | |
| 2429 | + nameInput.classList.add('email-input-shake'); | |
| 2430 | + setTimeout(() => { | |
| 2431 | + nameInput.classList.remove('email-input-shake'); | |
| 2432 | + }, 500); | |
| 2433 | + } | |
| 2434 | + } | |
| 2435 | + | |
| 2436 | + function clearEmailError() { | |
| 2437 | + const existingErrors = emailForm.querySelectorAll('.email-error'); | |
| 2438 | + existingErrors.forEach(error => error.remove()); | |
| 2439 | + } | |
| 2440 | + | |
| 2441 | + // NEW: Separate function to set up all form handlers | |
| 2442 | + function setupFormHandlers() { | |
| 2443 | + // Add CSS for spinner animation if not already present | |
| 2444 | + if (!document.getElementById('email-spinner-styles')) { | |
| 2445 | + const style = document.createElement('style'); | |
| 2446 | + style.id = 'email-spinner-styles'; | |
| 2447 | + style.textContent = ` | |
| 2448 | + @keyframes spin { | |
| 2449 | + from { transform: rotate(0deg); } | |
| 2450 | + to { transform: rotate(360deg); } | |
| 2451 | + } | |
| 2452 | + .email-spinner { | |
| 2453 | + display: inline-block; | |
| 2454 | + vertical-align: middle; | |
| 2455 | + } | |
| 2456 | + `; | |
| 2457 | + document.head.appendChild(style); | |
| 2458 | + } | |
| 2459 | + | |
| 2460 | + // Handle email form submission with improved error handling | |
| 2461 | + emailForm.addEventListener('submit', function (event) { | |
| 2462 | + event.preventDefault(); | |
| 2463 | + | |
| 2464 | + // Prevent double submission | |
| 2465 | + if (isSubmitting) { | |
| 2466 | + return; | |
| 2467 | + } | |
| 2468 | + | |
| 2469 | + const userEmail = document.getElementById('user-email').value.trim(); | |
| 2470 | + const nameInput = document.getElementById('user-name'); | |
| 2471 | + const userName = nameInput ? nameInput.value.trim() : ''; | |
| 2472 | + const sessionId = getChatSession(); | |
| 2473 | + | |
| 2474 | + // Validate email before submission | |
| 2475 | + if (!userEmail) { | |
| 2476 | + showEmailError('Please enter your email address.'); | |
| 2477 | + return; | |
| 2478 | + } | |
| 2479 | + | |
| 2480 | + if (!isValidEmail(userEmail)) { | |
| 2481 | + showEmailError('Please enter a valid email address.'); | |
| 2482 | + return; | |
| 2483 | + } | |
| 2484 | + | |
| 2485 | + // Validate name if field exists | |
| 2486 | + if (nameInput && !isValidName(userName)) { | |
| 2487 | + showEmailError('Please enter a valid name (2-100 characters).'); | |
| 2488 | + return; | |
| 2489 | + } | |
| 2490 | + | |
| 2491 | + // Clear any existing errors | |
| 2492 | + clearEmailError(); | |
| 2493 | + setSubmissionState(true); | |
| 2494 | + | |
| 2495 | + // Add timeout for submission | |
| 2496 | + const controller = new AbortController(); | |
| 2497 | + const timeoutId = setTimeout(() => { | |
| 2498 | + controller.abort(); | |
| 2499 | + setSubmissionState(false); | |
| 2500 | + showEmailError('Request timed out. Please try again.'); | |
| 2501 | + }, 15000); // 15 second timeout | |
| 2502 | + | |
| 2503 | + // Prepare form data with optional name | |
| 2504 | + const formData = new URLSearchParams({ | |
| 2505 | + action: 'mxchat_handle_save_email_and_response', | |
| 2506 | + email: userEmail, | |
| 2507 | + session_id: sessionId, | |
| 2508 | + nonce: mxchatChat.nonce, | |
| 2509 | + }); | |
| 2510 | + | |
| 2511 | + // Add name to form data if provided | |
| 2512 | + if (userName) { | |
| 2513 | + formData.append('name', userName); | |
| 2514 | + } | |
| 2515 | + | |
| 2516 | + fetch(mxchatChat.ajax_url, { | |
| 2517 | + method: 'POST', | |
| 2518 | + headers: { | |
| 2519 | + 'Content-Type': 'application/x-www-form-urlencoded', | |
| 2520 | + }, | |
| 2521 | + body: formData, | |
| 2522 | + signal: controller.signal | |
| 2523 | + }) | |
| 2524 | + .then((response) => { | |
| 2525 | + clearTimeout(timeoutId); | |
| 2526 | + if (!response.ok) { | |
| 2527 | + throw new Error(`HTTP error! status: ${response.status}`); | |
| 2528 | + } | |
| 2529 | + return response.json(); | |
| 2530 | + }) | |
| 2531 | + .then((data) => { | |
| 2532 | + setSubmissionState(false); | |
| 2533 | + | |
| 2534 | + if (data.success) { | |
| 2535 | + // Show chat immediately | |
| 2536 | + showChatContainer(); | |
| 2537 | + | |
| 2538 | + // Handle bot response if provided | |
| 2539 | + if (data.message && typeof appendMessage === 'function') { | |
| 2540 | + setTimeout(() => { | |
| 2541 | + appendMessage('bot', data.message); | |
| 2542 | + if (typeof scrollToBottom === 'function') { | |
| 2543 | + scrollToBottom(); | |
| 2544 | + } | |
| 2545 | + }, 100); | |
| 2546 | + } | |
| 2547 | + } else { | |
| 2548 | + showEmailError(data.message || 'Failed to save email. Please try again.'); | |
| 2549 | + } | |
| 2550 | + }) | |
| 2551 | + .catch((error) => { | |
| 2552 | + clearTimeout(timeoutId); | |
| 2553 | + setSubmissionState(false); | |
| 2554 | + | |
| 2555 | + if (error.name === 'AbortError') { | |
| 2556 | + showEmailError('Request timed out. Please try again.'); | |
| 2557 | + } else { | |
| 2558 | + console.error('Email submission error:', error); | |
| 2559 | + showEmailError('An error occurred. Please try again.'); | |
| 2560 | + } | |
| 2561 | + }); | |
| 2562 | + }); | |
| 2563 | + | |
| 2564 | + // Real-time email validation | |
| 2565 | + const emailInput = document.getElementById('user-email'); | |
| 2566 | + if (emailInput) { | |
| 2567 | + let validationTimeout; | |
| 2568 | + | |
| 2569 | + emailInput.addEventListener('input', function() { | |
| 2570 | + // Clear previous validation timeout | |
| 2571 | + if (validationTimeout) { | |
| 2572 | + clearTimeout(validationTimeout); | |
| 2573 | + } | |
| 2574 | + | |
| 2575 | + // Debounce validation | |
| 2576 | + validationTimeout = setTimeout(() => { | |
| 2577 | + const email = this.value.trim(); | |
| 2578 | + clearEmailError(); | |
| 2579 | + | |
| 2580 | + if (email && !isValidEmail(email)) { | |
| 2581 | + showEmailError('Please enter a valid email address.'); | |
| 2582 | + } | |
| 2583 | + }, 500); | |
| 2584 | + }); | |
| 2585 | + | |
| 2586 | + // Handle Enter key | |
| 2587 | + emailInput.addEventListener('keypress', function(e) { | |
| 2588 | + if (e.key === 'Enter' && !isSubmitting) { | |
| 2589 | + emailForm.dispatchEvent(new Event('submit')); | |
| 2590 | + } | |
| 2591 | + }); | |
| 2592 | + } | |
| 2593 | + | |
| 2594 | + // Real-time name validation | |
| 2595 | + const nameInput = document.getElementById('user-name'); | |
| 2596 | + if (nameInput) { | |
| 2597 | + let nameValidationTimeout; | |
| 2598 | + | |
| 2599 | + nameInput.addEventListener('input', function() { | |
| 2600 | + // Clear previous validation timeout | |
| 2601 | + if (nameValidationTimeout) { | |
| 2602 | + clearTimeout(nameValidationTimeout); | |
| 2603 | + } | |
| 2604 | + | |
| 2605 | + // Debounce validation | |
| 2606 | + nameValidationTimeout = setTimeout(() => { | |
| 2607 | + const name = this.value.trim(); | |
| 2608 | + clearEmailError(); | |
| 2609 | + | |
| 2610 | + if (name && !isValidName(name)) { | |
| 2611 | + showEmailError('Name must be between 2 and 100 characters.'); | |
| 2612 | + } | |
| 2613 | + }, 500); | |
| 2614 | + }); | |
| 2615 | + | |
| 2616 | + // Handle Enter key | |
| 2617 | + nameInput.addEventListener('keypress', function(e) { | |
| 2618 | + if (e.key === 'Enter' && !isSubmitting) { | |
| 2619 | + emailForm.dispatchEvent(new Event('submit')); | |
| 2620 | + } | |
| 2621 | + }); | |
| 2622 | + } | |
| 2623 | + } | |
| 2624 | + | |
| 2625 | + } else { | |
| 2626 | + console.error('Email collection is enabled but essential elements are missing:', { | |
| 2627 | + emailForm: !!emailForm, | |
| 2628 | + emailBlocker: !!emailBlocker, | |
| 2629 | + chatbotWrapper: !!chatbotWrapper | |
| 2630 | + }); | |
| 2631 | + } | |
| 2632 | +} | |
| 2633 | + | |
| 2634 | + | |
| 2635 | + // Open chatbot when pre-chat message is clicked | |
| 2636 | + $(document).on('click', '#pre-chat-message', function() { | |
| 2637 | + var chatbot = $('#floating-chatbot'); | |
| 2638 | + if (chatbot.hasClass('hidden')) { | |
| 2639 | + chatbot.removeClass('hidden').addClass('visible'); | |
| 2640 | + $('#floating-chatbot-button').addClass('hidden'); | |
| 2641 | + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message | |
| 2642 | + disableScroll(); // Disable scroll when chatbot opens | |
| 2643 | + } | |
| 2644 | + }); | |
| 2645 | + | |
| 2646 | + var closeButton = document.querySelector('.close-pre-chat-message'); | |
| 2647 | + if (closeButton) { | |
| 2648 | + closeButton.addEventListener('click', function() { | |
| 2649 | + $('#pre-chat-message').fadeOut(200); // Hide the message | |
| 2650 | + | |
| 2651 | + // Send an AJAX request to set the transient flag for 24 hours | |
| 2652 | + $.ajax({ | |
| 2653 | + url: mxchatChat.ajax_url, | |
| 2654 | + type: 'POST', | |
| 2655 | + data: { | |
| 2656 | + action: 'mxchat_dismiss_pre_chat_message', | |
| 2657 | + _ajax_nonce: mxchatChat.nonce | |
| 2658 | + }, | |
| 2659 | + success: function() { | |
| 2660 | + //console.log('Pre-chat message dismissed for 24 hours.'); | |
| 2661 | + | |
| 2662 | + // Ensure the message is hidden after dismissal | |
| 2663 | + $('#pre-chat-message').hide(); | |
| 2664 | + }, | |
| 2665 | + error: function() { | |
| 2666 | + ////console.error('Failed to dismiss pre-chat message.'); | |
| 2667 | + } | |
| 2668 | + }); | |
| 2669 | + }); | |
| 2670 | + } | |
| 2671 | + | |
| 2672 | + | |
| 2673 | +function hasQuickQuestions() { | |
| 2674 | + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question'); | |
| 2675 | + return questionButtons.length > 0; | |
| 2676 | +} | |
| 2677 | + | |
| 2678 | +function collapseQuickQuestions() { | |
| 2679 | + const questionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2680 | + if (questionsContainer && hasQuickQuestions()) { | |
| 2681 | + questionsContainer.classList.add('collapsed'); | |
| 2682 | + questionsContainer.classList.add('has-been-collapsed'); | |
| 2683 | + try { | |
| 2684 | + sessionStorage.setItem('mxchat_questions_collapsed', 'true'); | |
| 2685 | + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true'); | |
| 2686 | + } catch (e) { | |
| 2687 | + // Ignore if sessionStorage is not available | |
| 2688 | + } | |
| 2689 | + } | |
| 2690 | +} | |
| 2691 | + | |
| 2692 | +function expandQuickQuestions() { | |
| 2693 | + const questionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2694 | + if (questionsContainer && hasQuickQuestions()) { | |
| 2695 | + questionsContainer.classList.remove('collapsed'); | |
| 2696 | + try { | |
| 2697 | + sessionStorage.setItem('mxchat_questions_collapsed', 'false'); | |
| 2698 | + } catch (e) { | |
| 2699 | + // Ignore if sessionStorage is not available | |
| 2700 | + } | |
| 2701 | + } | |
| 2702 | +} | |
| 2703 | + | |
| 2704 | +function checkQuickQuestionsState() { | |
| 2705 | + if (!hasQuickQuestions()) { | |
| 2706 | + return; // Don't do anything if no questions exist | |
| 2707 | + } | |
| 2708 | + | |
| 2709 | + try { | |
| 2710 | + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed'); | |
| 2711 | + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed'); | |
| 2712 | + | |
| 2713 | + const questionsContainer = document.getElementById('mxchat-popular-questions'); | |
| 2714 | + if (questionsContainer) { | |
| 2715 | + if (hasBeenCollapsed === 'true') { | |
| 2716 | + questionsContainer.classList.add('has-been-collapsed'); | |
| 2717 | + } | |
| 2718 | + if (isCollapsed === 'true') { | |
| 2719 | + questionsContainer.classList.add('collapsed'); | |
| 2720 | + } | |
| 2721 | + } | |
| 2722 | + } catch (e) { | |
| 2723 | + // Ignore if sessionStorage is not available | |
| 2724 | + } | |
| 2725 | +} | |
| 2726 | + | |
| 2727 | +// NEW: Global delegation for dynamically added links as fallback | |
| 2728 | +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) { | |
| 2729 | + const $link = $(this); | |
| 2730 | + const messageDiv = $link.closest('.bot-message, .agent-message'); | |
| 2731 | + | |
| 2732 | + // Only process bot/agent message links | |
| 2733 | + if (messageDiv.length > 0) { | |
| 2734 | + const originalHref = $link.attr('href'); | |
| 2735 | + | |
| 2736 | + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { | |
| 2737 | + e.preventDefault(); | |
| 2738 | + e.stopPropagation(); | |
| 2739 | + | |
| 2740 | + // Mark as tracked | |
| 2741 | + $link.attr('data-tracked', 'true'); | |
| 2742 | + | |
| 2743 | + // Get message context from the message div | |
| 2744 | + const messageText = messageDiv.text().substring(0, 200); | |
| 2745 | + | |
| 2746 | + $.ajax({ | |
| 2747 | + url: mxchatChat.ajax_url, | |
| 2748 | + type: 'POST', | |
| 2749 | + data: { | |
| 2750 | + action: 'mxchat_track_url_click', | |
| 2751 | + session_id: getChatSession(), | |
| 2752 | + url: originalHref, | |
| 2753 | + message_context: messageText, | |
| 2754 | + nonce: mxchatChat.nonce | |
| 2755 | + }, | |
| 2756 | + complete: function() { | |
| 2757 | + if ($link.attr('target') === '_blank' || linkTarget === '_blank') { | |
| 2758 | + window.open(originalHref, '_blank'); | |
| 2759 | + } else { | |
| 2760 | + window.location.href = originalHref; | |
| 2761 | + } | |
| 2762 | + } | |
| 2763 | + }); | |
| 2764 | + | |
| 2765 | + return false; | |
| 2766 | + } | |
| 2767 | + } | |
| 2768 | +}); | |
| 2769 | + | |
| 2770 | + | |
| 2771 | + | |
| 2772 | + | |
| 2773 | +// ==================================== | |
| 2774 | +// MAIN INITIALIZATION | |
| 2775 | +// ==================================== | |
| 2776 | + | |
| 2777 | +if ($('#floating-chatbot').hasClass('hidden')) { | |
| 2778 | + $('#floating-chatbot-button').removeClass('hidden'); | |
| 2779 | +} | |
| 2780 | +// Initialize when document is ready | |
| 2781 | +setFullHeight(); | |
| 2782 | +initializeChatVisibility(); | |
| 2783 | +loadChatHistory(); | |
| 2784 | +trackOriginatingPage(); | |
| 2785 | + | |
| 2786 | +// Make functions globally available for add-ons | |
| 2787 | +window.hasQuickQuestions = hasQuickQuestions; | |
| 2788 | +window.collapseQuickQuestions = collapseQuickQuestions; | |
| 2789 | +window.appendMessage = appendMessage; | |
| 2790 | +window.appendThinkingMessage = appendThinkingMessage; | |
| 2791 | +window.scrollToBottom = scrollToBottom; | |
| 2792 | +window.scrollElementToTop = scrollElementToTop; | |
| 2793 | +window.replaceLastMessage = replaceLastMessage; | |
| 2794 | +window.callMxChat = callMxChat; | |
| 2795 | +window.callMxChatStream = callMxChatStream; | |
| 2796 | +window.shouldUseStreaming = shouldUseStreaming; | |
| 2797 | +window.getChatSession = getChatSession; | |
| 2798 | +window.getPageContext = getPageContext; | |
| 2799 | +window.updateStreamingMessage = updateStreamingMessage; | |
| 2800 | + | |
| 2801 | +}); // End of jQuery ready | |
| 2802 | + | |
| 2803 | + | |
| 2804 | +// ==================================== | |
| 2805 | +// GLOBAL EVENT LISTENERS (Outside jQuery) | |
| 2806 | +// ==================================== | |
| 2807 | + | |
| 2808 | +// Event listener for copy button (code blocks) | |
| 2809 | +document.addEventListener("click", (e) => { | |
| 2810 | + if (e.target.classList.contains("mxchat-copy-button")) { | |
| 2811 | + const copyButton = e.target; | |
| 2812 | + const codeBlock = copyButton | |
| 2813 | + .closest(".mxchat-code-block-container") | |
| 2814 | + .querySelector(".mxchat-code-block code"); | |
| 2815 | + | |
| 2816 | + if (codeBlock) { | |
| 2817 | + // Preserve formatting using innerText | |
| 2818 | + navigator.clipboard.writeText(codeBlock.innerText).then(() => { | |
| 2819 | + copyButton.textContent = "Copied!"; | |
| 2820 | + copyButton.setAttribute("aria-label", "Copied to clipboard"); | |
| 2821 | + | |
| 2822 | + setTimeout(() => { | |
| 2823 | + copyButton.textContent = "Copy"; | |
| 2824 | + copyButton.setAttribute("aria-label", "Copy to clipboard"); | |
| 2825 | + }, 2000); | |
| 2826 | + }); | |
| 2827 | + } | |
| 2828 | + } | |
| 2829 | +}); | |
| 2830 | + | |
