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MxChat – AI Chatbot & Content Generation for WordPress / 2.4.1
MxChat – AI Chatbot & Content Generation for WordPress v2.4.1
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← All changes | js/chat-script.js +1205 -1917 3.2.12.4.1 View file →
@@ -1,215 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
2 +
20 3 // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage, or null if none exists.
65 - // Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Re-sync cookie from localStorage if cookie was lost
77 - if (sessionId && !getCookie(cookieName)) {
78 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
79 - }
80 -
81 - return sessionId || null;
82 - },
83 -
84 - // Lazy session initializer — called on first user interaction
85 - ensureSession: function(botId) {
86 - botId = botId || 'default';
87 - var instance = this.instances[botId] || this.init(botId);
88 -
89 - if (instance.sessionId) {
90 - return instance.sessionId;
91 - }
92 -
93 - // Check for existing session from cookie or localStorage
94 - var existingSession = this.getChatSession(botId);
95 -
96 - if (existingSession) {
97 - instance.sessionId = existingSession;
98 - } else {
99 - // Brand new session
100 - var newId = generateSessionId();
101 - this.setChatSession(botId, newId);
102 - instance.sessionId = newId;
103 - }
104 -
105 - // Now that we have a session, do the deferred work
106 - refreshNonceIfNeeded();
107 - trackOriginatingPage();
108 -
109 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
110 - // so we do NOT call it here to avoid a race condition.
111 -
112 - return instance.sessionId;
113 - },
114 -
115 - setChatSession: function(botId, sessionId) {
116 - var cookieName = 'mxchat_session_id_' + botId;
117 - var storageKey = 'mxchat_session_id_' + botId;
118 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
119 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
120 - if (this.instances[botId]) {
121 - this.instances[botId].sessionId = sessionId;
122 - }
123 - },
124 -
125 - resetChatSession: function(botId) {
126 - // Clear old session from localStorage before setting new one
127 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
128 - var newSessionId = generateSessionId();
129 - this.setChatSession(botId, newSessionId);
130 - var $chatBox = getElement(botId, 'chat-box');
131 - if ($chatBox.length) {
132 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
133 - }
134 - if (this.instances[botId]) {
135 - this.instances[botId].chatHistoryLoaded = false;
136 - this.instances[botId].processedMessageIds = new Set();
137 - }
138 - },
139 -
140 - // Silent reset — new session ID without clearing the chat UI
141 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
142 - silentResetSession: function(botId) {
143 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
144 - var newSessionId = generateSessionId();
145 - this.setChatSession(botId, newSessionId);
146 - if (this.instances[botId]) {
147 - this.instances[botId].sessionId = newSessionId;
148 - }
149 - return newSessionId;
150 - }
151 - };
152 -
153 - // ====================================
154 - // ELEMENT SELECTOR HELPERS
155 - // ====================================
156 -
157 - // Check if a specific bot has an AI theme assigned (skip inline colors)
158 - function shouldSkipInlineColors(botId) {
159 - // If global AI theme is active, skip inline colors for all bots
160 - if (mxchatChat.skip_inline_colors) {
161 - return true;
162 - }
163 - // Check if this specific bot has a theme assignment
164 - var botAssignments = mxchatChat.bot_theme_assignments || {};
165 - return botAssignments.hasOwnProperty(botId);
166 - }
167 -
168 - // Get element by ID with bot suffix - returns jQuery object
169 - function getElement(botId, elementName) {
170 - return $('#' + elementName + '-' + botId);
171 - }
172 -
173 - // Get element by ID with bot suffix - returns DOM element
174 - function getElementDOM(botId, elementName) {
175 - return document.getElementById(elementName + '-' + botId);
176 - }
177 -
178 - // Get bot ID from any element within a chatbot instance
179 - function getBotIdFromElement(element) {
180 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
181 - if ($wrapper.length) {
182 - return $wrapper.data('bot-id') || 'default';
183 - }
184 - // Fallback: try to find from floating container
185 - var $floating = $(element).closest('.floating-chatbot');
186 - if ($floating.length) {
187 - var id = $floating.attr('id') || '';
188 - var match = id.match(/floating-chatbot-(.+)/);
189 - if (match) return match[1];
190 - }
191 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
192 - var elementId = $(element).attr('id') || '';
193 - if (elementId) {
194 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
195 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
196 - if (idMatch) return idMatch[1];
197 - }
198 - return 'default';
199 - }
200 -
201 - // Get wrapper element for a bot
202 - function getWrapper(botId) {
203 - return getElement(botId, 'mxchat-chatbot-wrapper');
204 - }
205 -
206 - // ====================================
207 4 // GLOBAL VARIABLES & CONFIGURATION
208 5 // ====================================
209 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
210 -
211 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
212 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
213 10 var userMessageFontColor = mxchatChat.user_message_font_color;
214 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
215 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -214,64 +11,53 @@
214 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
215 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
216 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
217 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
218 25
219 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
220 26
221 27 // ====================================
222 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
223 29 // ====================================
224 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
225 50 function getCookie(name) {
226 51 let value = "; " + document.cookie;
227 52 let parts = value.split("; " + name + "=");
228 53 if (parts.length == 2) return parts.pop().split(";").shift();
229 54 }
230 -
55 +
231 56 function generateSessionId() {
232 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
233 58 }
234 59
235 - // Legacy function - now delegates to instance manager
236 - function getChatSession(botId) {
237 - botId = botId || 'default';
238 - return MxChatInstances.getChatSession(botId);
239 - }
240 -
241 - function setChatSession(sessionId, botId) {
242 - botId = botId || 'default';
243 - MxChatInstances.setChatSession(botId, sessionId);
244 - }
245 -
246 - function resetChatSession(botId) {
247 - botId = botId || 'default';
248 - MxChatInstances.resetChatSession(botId);
249 - }
250 -
251 - // ====================================
252 - // INITIALIZE ALL CHATBOT INSTANCES
253 - // ====================================
254 -
255 - function initializeAllInstances() {
256 - // Find all chatbot wrappers on the page
257 - $('.mxchat-chatbot-wrapper').each(function() {
258 - var botId = $(this).data('bot-id') || 'default';
259 - MxChatInstances.init(botId);
260 - initializeBotInstance(botId);
261 - });
262 - }
263 -
264 - function initializeBotInstance(botId) {
265 - var instance = MxChatInstances.get(botId);
266 -
267 - // Initialize quick questions state for this bot
268 - checkQuickQuestionsState(botId);
269 -
270 - // Note: Event handlers use event delegation with class selectors,
271 - // so they work automatically for all instances without per-bot setup
272 - }
273 -
274 60 // ====================================
275 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
276 62 // ====================================
277 63
@@ -347,9 +133,9 @@
347 133 const elements = clone.querySelectorAll(selector);
348 134 elements.forEach(el => el.remove());
349 135 });
350 136
351 - // Extract MxChat context data attributes before getting text content
137 + // NEW: Extract MxChat context data attributes before getting text content
352 138 const contextData = [];
353 139 clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
354 140 const contextValue = el.dataset.mxchatContext;
355 141 if (contextValue && contextValue.trim()) {
@@ -383,9 +169,9 @@
383 169 content: pageContent
384 170 };
385 171 }
386 172
387 -// Track originating page when chat starts
173 +// NEW: Track originating page when chat starts
388 174 function trackOriginatingPage() {
389 175 const sessionId = getChatSession();
390 176 const pageUrl = window.location.href;
391 177 const pageTitle = document.title || 'Untitled Page';
@@ -416,123 +202,70 @@
416 202
417 203 // ====================================
418 204 // CORE CHAT FUNCTIONALITY
419 205 // ====================================
420 -
421 -// Helper functions to disable/enable chat input while waiting for response
422 -function disableChatInput(botId) {
423 - botId = botId || 'default';
424 - var chatInput = getElementDOM(botId, 'chat-input');
425 - var sendButton = getElementDOM(botId, 'send-button');
426 - if (chatInput) {
427 - chatInput.disabled = true;
428 - chatInput.style.opacity = '0.6';
429 - }
430 - if (sendButton) {
431 - sendButton.disabled = true;
432 - sendButton.style.opacity = '0.5';
433 - sendButton.style.pointerEvents = 'none';
434 - }
435 -}
436 -
437 -function enableChatInput(botId) {
438 - botId = botId || 'default';
439 - var chatInput = getElementDOM(botId, 'chat-input');
440 - var sendButton = getElementDOM(botId, 'send-button');
441 - if (chatInput) {
442 - chatInput.disabled = false;
443 - chatInput.style.opacity = '1';
444 - chatInput.focus();
445 - }
446 - if (sendButton) {
447 - sendButton.disabled = false;
448 - sendButton.style.opacity = '1';
449 - sendButton.style.pointerEvents = 'auto';
450 - }
451 -}
452 -
453 206 // Update your existing sendMessage function
454 -function sendMessage(botId) {
455 - botId = botId || 'default';
456 - MxChatInstances.ensureSession(botId);
457 - var $chatInput = getElement(botId, 'chat-input');
458 - var message = $chatInput.val();
459 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
460 210 // ADD PROMPT HOOK HERE
461 - if (typeof customMxChatFilter === 'function') {
462 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
463 213 }
464 -
214 +
465 215 if (message) {
466 - // Don't disable input in live agent mode - let users chat freely
467 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
468 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
469 - if (!isAgentMode) {
470 - disableChatInput(botId);
471 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
472 219
473 - appendMessage("user", message, '', [], false, botId);
474 - $chatInput.val('');
475 - $chatInput.css('height', 'auto');
476 -
477 - if (hasQuickQuestions(botId)) {
478 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
479 222 }
480 - appendThinkingMessage(botId);
481 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
482 225
483 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
484 227
485 228 // Check if streaming is enabled AND supported for this model
486 229 if (shouldUseStreaming(currentModel)) {
487 230 callMxChatStream(message, function(response) {
488 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
489 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
490 233 } else {
491 234 callMxChat(message, function(response) {
492 - replaceLastMessage("bot", response, '', [], botId);
493 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
494 237 }
495 238 }
496 239 }
497 240
498 241 // Update your existing sendMessageToChatbot function
499 -function sendMessageToChatbot(message, botId) {
500 - botId = botId || 'default';
501 - MxChatInstances.ensureSession(botId);
502 -
242 +function sendMessageToChatbot(message) {
503 243 // ADD PROMPT HOOK HERE
504 244 if (typeof customMxChatFilter === 'function') {
505 245 message = customMxChatFilter(message, "prompt");
506 246 }
247 +
248 + var sessionId = getChatSession();
507 249
508 - // Don't disable input in live agent mode - let users chat freely
509 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
510 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
511 - if (!isAgentMode) {
512 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
513 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
514 255
515 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
516 257
517 - if (hasQuickQuestions(botId)) {
518 - collapseQuickQuestions(botId);
519 - }
520 - appendThinkingMessage(botId);
521 - scrollToBottom(botId);
522 -
523 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
524 -
525 258 // Check if streaming is enabled AND supported for this model
526 259 if (shouldUseStreaming(currentModel)) {
527 260 callMxChatStream(message, function(response) {
528 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
529 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
530 263 } else {
531 264 callMxChat(message, function(response) {
532 - getElement(botId, 'chat-box').find('.temporary-message').remove();
533 - replaceLastMessage("bot", response, '', [], botId);
534 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
535 268 }
536 269 }
537 270
538 271 // Updated shouldUseStreaming function with debugging
@@ -575,43 +308,20 @@
575 308 updateChatModeIndicator('agent');
576 309 }
577 310 }
578 311
579 -// Function to get bot ID from any element or wrapper
580 -// If element is provided, finds the bot ID from its wrapper
581 -// If no element, returns 'default' (for backward compatibility)
582 -function getMxChatBotId(element) {
583 - if (element) {
584 - return getBotIdFromElement(element);
585 - }
586 - // Fallback: find first chatbot wrapper on page
587 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
588 - return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
589 -}
590 -
591 -function callMxChat(message, callback, botId) {
592 - botId = botId || getMxChatBotId();
593 -
594 - // Store the message in case we need to retry after session reset
595 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
596 -
312 +function callMxChat(message, callback) {
597 313 // Get page context if contextual awareness is enabled
598 314 const pageContext = getPageContext();
599 -
600 - // Get instance for session start timestamp (used when persistence is OFF)
601 - var instance = MxChatInstances.get(botId);
602 -
315 +
603 316 // Prepare AJAX data
604 317 const ajaxData = {
605 318 action: 'mxchat_handle_chat_request',
606 319 message: message,
607 - session_id: getChatSession(botId),
320 + session_id: getChatSession(),
608 321 nonce: mxchatChat.nonce,
609 322 current_page_url: window.location.href,
610 - current_page_title: document.title,
611 - bot_id: botId,
612 - // Pass session start timestamp so AI context matches what user sees
613 - session_start_timestamp: instance.sessionStartTimestamp || 0
323 + current_page_title: document.title
614 324 };
615 325
616 326 // Add page context if available
617 327 if (pageContext) {
@@ -634,78 +344,32 @@
634 344 type: 'POST',
635 345 dataType: 'json',
636 346 data: ajaxData,
637 347 success: function(response) {
638 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
348 +
349 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
350 + if (response.chat_mode) {
351 + //console.log("Updating chat mode to:", response.chat_mode);
352 + updateChatModeIndicator(response.chat_mode);
353 + }
354 +
355 + // Also check in data property if response is wrapped
356 + if (response.data && response.data.chat_mode) {
357 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
358 + updateChatModeIndicator(response.data.chat_mode);
359 + }
360 + // Log the full response for debugging
361 + //console.log("API Response:", response);
362 +
363 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
639 364 if (response.chat_mode) {
640 - updateChatModeIndicator(response.chat_mode, botId);
365 + //console.log("Updating chat mode immediately to:", response.chat_mode);
366 + updateChatModeIndicator(response.chat_mode);
641 367 }
642 368
643 - // Also check in data property if response is wrapped
644 - if (response.data && response.data.chat_mode) {
645 - updateChatModeIndicator(response.data.chat_mode, botId);
646 - }
647 -
648 - // SECURITY FIX: Check for errors FIRST before checking for success
649 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
650 - if (response.success === false || (response.data && response.data.error_message)) {
651 - let errorMessage = "";
652 - let errorCode = "";
653 -
654 - // Check various possible error locations in the response
655 - if (response.data && response.data.error_message) {
656 - errorMessage = response.data.error_message;
657 - errorCode = response.data.error_code || "";
658 - } else if (response.error_message) {
659 - errorMessage = response.error_message;
660 - errorCode = response.error_code || "";
661 - } else if (response.message) {
662 - errorMessage = response.message;
663 - } else if (typeof response.data === 'string') {
664 - errorMessage = response.data;
665 - } else {
666 - // Fallback for any other unexpected response format
667 - errorMessage = "An error occurred. Please try again or contact support.";
668 - }
669 -
670 - // Handle session reset action (IP changed, session expired, etc.)
671 - // Silent reset — keep chat UI intact, just get a new session and retry
672 - if (response.data && response.data.action === 'reset_session') {
673 - MxChatInstances.silentResetSession(botId);
674 - // Re-send the original message with the new session (user message is already displayed)
675 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
676 - if (originalMessage) {
677 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
678 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
679 - if (shouldUseStreaming(currentModel)) {
680 - callMxChatStream(originalMessage, function(response) {
681 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
682 - }, botId);
683 - } else {
684 - callMxChat(originalMessage, function(response) {
685 - replaceLastMessage("bot", response, '', [], botId);
686 - }, botId);
687 - }
688 - }
689 - return;
690 - }
691 -
692 - // Format user-friendly error message
693 - let displayMessage = errorMessage;
694 -
695 - // Customize message for admin users
696 - if (mxchatChat.is_admin) {
697 - // For admin users, show more technical details including error code
698 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
699 - }
700 -
701 - replaceLastMessage("bot", displayMessage, '', [], botId);
702 - return; // Exit early for errors
703 - }
704 -
705 - // NOW check if this is a successful response by looking for text, html, or message fields
369 + // First check if this is a successful response by looking for text, html, or message fields
706 370 // This preserves compatibility with your server response format
707 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
371 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
708 372 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
709 373
710 374 // Handle successful response - this is your original success handling code
711 375
@@ -715,17 +379,16 @@
715 379 let responseMessage = response.message || '';
716 380
717 381 // Add PDF filename handling
718 382 if (response.data && response.data.filename) {
719 - showActivePdf(response.data.filename, botId);
720 - var instance = MxChatInstances.get(botId);
721 - instance.activePdfFile = response.data.filename;
383 + showActivePdf(response.data.filename);
384 + activePdfFile = response.data.filename;
722 385 }
723 386
724 387 // Add redirect check here
725 388 if (response.redirect_url) {
726 389 if (responseText) {
727 - replaceLastMessage("bot", responseText, '', [], botId);
390 + replaceLastMessage("bot", responseText);
728 391 }
729 392 setTimeout(() => {
730 393 window.location.href = response.redirect_url;
731 394 }, 1500);
@@ -733,17 +396,15 @@
733 396 }
734 397
735 398 // Check for live agent response
736 399 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
737 - removeThinkingDots(botId);
738 - updateChatModeIndicator('agent', botId);
739 - enableChatInput(botId);
400 + updateChatModeIndicator('agent');
740 401 return;
741 402 }
742 403
743 404 // Handle the message and show notification if chat is hidden
744 405 if (responseText || responseHtml || responseMessage) {
745 -
406 +
746 407 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
747 408 if (responseText && typeof customMxChatFilter === 'function') {
748 409 responseText = customMxChatFilter(responseText, "response");
749 410 }
@@ -749,53 +410,89 @@
749 410 }
750 411 if (responseMessage && typeof customMxChatFilter === 'function') {
751 412 responseMessage = customMxChatFilter(responseMessage, "response");
752 413 }
753 -
414 +
754 415 // Update the messages as before
755 416 if (responseText && responseHtml) {
756 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
417 + replaceLastMessage("bot", responseText, responseHtml);
757 418 } else if (responseText) {
758 - replaceLastMessage("bot", responseText, '', [], botId);
419 + replaceLastMessage("bot", responseText);
759 420 } else if (responseHtml) {
760 - replaceLastMessage("bot", "", responseHtml, [], botId);
421 + replaceLastMessage("bot", "", responseHtml);
761 422 } else if (responseMessage) {
762 - replaceLastMessage("bot", responseMessage, '', [], botId);
423 + replaceLastMessage("bot", responseMessage);
763 424 }
764 425
765 426 // Check if chat is hidden and show notification
766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
767 - if ($floatingChatbot.hasClass('hidden')) {
768 - var $badge = getElement(botId, 'chat-notification-badge');
769 - if ($badge.length) {
770 - $badge.show();
427 + if ($('#floating-chatbot').hasClass('hidden')) {
428 + const badge = $('#chat-notification-badge');
429 + if (badge.length) {
430 + badge.show();
771 431 }
772 432 }
773 433 } else {
774 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
775 - if (response.vectorstore_error) {
776 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
777 - }
778 - replaceLastMessage("bot", emptyMsg, '', [], botId);
434 + ////console.error("Unexpected response format:", response);
435 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
779 436 }
780 437
781 438 if (response.message_id) {
782 - var instance = MxChatInstances.get(botId);
783 - instance.lastSeenMessageId = response.message_id;
439 + lastSeenMessageId = response.message_id;
784 440 }
785 441
786 442 return;
787 443 }
788 444
789 - // Fallback for truly unexpected response formats
790 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
445 + // If we got here, it's likely an error response
446 + // Now we can check for error conditions with our robust error handling
447 +
448 + let errorMessage = "";
449 + let errorCode = "";
450 +
451 + // Check various possible error locations in the response
452 + if (response.data && response.data.error_message) {
453 + errorMessage = response.data.error_message;
454 + errorCode = response.data.error_code || "";
455 + } else if (response.error_message) {
456 + errorMessage = response.error_message;
457 + errorCode = response.error_code || "";
458 + } else if (response.message) {
459 + errorMessage = response.message;
460 + } else if (typeof response.data === 'string') {
461 + errorMessage = response.data;
462 + } else if (!response.success) {
463 + // Explicit check for success: false without other error info
464 + errorMessage = "An error occurred. Please try again or contact support.";
465 + } else {
466 + // Fallback for any other unexpected response format
467 + errorMessage = "Unexpected response received. Please try again or contact support.";
468 + }
469 +
470 + // Log the error with code for debugging
471 + //console.log("Response data:", response.data);
472 + ////console.error("API Error:", errorMessage, "Code:", errorCode);
473 +
474 + // Format user-friendly error message
475 + let displayMessage = errorMessage;
476 +
477 + // Customize message for admin users
478 + if (mxchatChat.is_admin) {
479 + // For admin users, show more technical details including error code
480 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
481 + }
482 +
483 + replaceLastMessage("bot", displayMessage);
791 484 },
792 485 error: function(xhr, status, error) {
486 + //console.error("AJAX Error:", status, error);
487 + //console.log("Response Text:", xhr.responseText);
488 +
793 489 let errorMessage = "An unexpected error occurred.";
794 490
795 491 // Try to parse the response if it's JSON
796 492 try {
797 493 const responseJson = JSON.parse(xhr.responseText);
494 + //console.log("Parsed error response:", responseJson);
798 495
799 496 if (responseJson.data && responseJson.data.error_message) {
800 497 errorMessage = responseJson.data.error_message;
801 498 } else if (responseJson.message) {
@@ -815,22 +512,20 @@
815 512 errorMessage = "Server error: The server encountered an issue. Please try again later.";
816 513 }
817 514 }
818 515
819 - replaceLastMessage("bot", errorMessage, '', [], botId);
516 + replaceLastMessage("bot", errorMessage);
820 517 }
821 518 });
822 519 }
823 520
824 -function callMxChatStream(message, callback, botId) {
825 - botId = botId || getMxChatBotId();
826 -
827 - // Store the message in case we need to retry after session reset
828 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
829 -
830 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
521 +function callMxChatStream(message, callback) {
522 + //console.log("Using streaming for message:", message);
523 +
524 + const currentModel = mxchatChat.model || 'gpt-4o';
831 525 if (!isStreamingSupported(currentModel)) {
832 - callMxChat(message, callback, botId);
526 + //console.log("Streaming not supported, falling back to regular call");
527 + callMxChat(message, callback);
833 528 return;
834 529 }
835 530
836 531 // Get page context if contextual awareness is enabled
@@ -835,22 +530,16 @@
835 530
836 531 // Get page context if contextual awareness is enabled
837 532 const pageContext = getPageContext();
838 533
839 - // Get instance for session start timestamp (used when persistence is OFF)
840 - var instance = MxChatInstances.get(botId);
841 -
842 534 const formData = new FormData();
843 535 formData.append('action', 'mxchat_stream_chat');
844 536 formData.append('message', message);
845 - formData.append('session_id', getChatSession(botId));
537 + formData.append('session_id', getChatSession());
846 538 formData.append('nonce', mxchatChat.nonce);
847 539 formData.append('current_page_url', window.location.href);
848 540 formData.append('current_page_title', document.title);
849 - formData.append('bot_id', botId);
850 - // Pass session start timestamp so AI context matches what user sees
851 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
852 -
541 +
853 542 // Add page context if available
854 543 if (pageContext) {
855 544 formData.append('page_context', JSON.stringify(pageContext));
856 545 }
@@ -875,14 +564,17 @@
875 564 body: formData,
876 565 credentials: 'same-origin'
877 566 })
878 567 .then(response => {
568 + //console.log("Streaming response received:", response);
569 +
879 570 // Store the response for potential fallback handling
880 571 const responseClone = response.clone();
881 -
572 +
882 573 if (!response.ok) {
883 574 // Try to get error details from response
884 575 return responseClone.json().then(errorData => {
576 + //console.log("Server returned error response:", errorData);
885 577 throw { isServerError: true, data: errorData };
886 578 }).catch(() => {
887 579 throw new Error('Network response was not ok');
888 580 });
@@ -887,28 +579,33 @@
887 579 throw new Error('Network response was not ok');
888 580 });
889 581 }
890 582
891 - // Check if response is JSON instead of streaming
892 - const contentType = response.headers.get('content-type');
893 - if (contentType && contentType.includes('application/json')) {
894 - return responseClone.json().then(data => {
895 - // IMMEDIATE CHAT MODE UPDATE for JSON response
896 - if (data.chat_mode) {
897 - updateChatModeIndicator(data.chat_mode, botId);
898 - }
583 +// Check if response is JSON instead of streaming
584 +const contentType = response.headers.get('content-type');
585 +if (contentType && contentType.includes('application/json')) {
586 + //console.log("Received JSON response instead of stream");
587 + return responseClone.json().then(data => {
588 + //console.log("Processing JSON response:", data);
589 +
590 + // IMMEDIATE CHAT MODE UPDATE for JSON response
591 + if (data.chat_mode) {
592 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
593 + updateChatModeIndicator(data.chat_mode);
594 + }
899 595
900 - // Check for testing panel
901 - if (window.mxchatTestPanelInstance && data.testing_data) {
902 - window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
903 - }
596 + // Check for testing panel
597 + if (window.mxchatTestPanelInstance && data.testing_data) {
598 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
599 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
600 + }
601 +
602 + // Handle the JSON response directly
603 + handleNonStreamResponse(data, callback);
604 + return Promise.resolve(); // Prevent further processing
605 + });
606 +}
904 607
905 - // Handle the JSON response directly
906 - handleNonStreamResponse(data, callback, botId);
907 - return Promise.resolve(); // Prevent further processing
908 - });
909 - }
910 -
911 608 // Continue with streaming processing
912 609 const reader = response.body.getReader();
913 610 const decoder = new TextDecoder();
914 611 let buffer = '';
@@ -915,36 +612,37 @@
915 612
916 613 function processStream() {
917 614 reader.read().then(({ done, value }) => {
918 615 if (done) {
616 + //console.log("Streaming completed, final content:", accumulatedContent);
617 +
919 618 // If streaming completed but no content was received, try to get response as fallback
920 619 if (!streamingStarted || !accumulatedContent) {
620 + //console.log("Stream completed with no content, checking for fallback data");
621 +
921 622 // Try to read the response as JSON
922 623 responseClone.text().then(text => {
923 624 try {
924 625 const data = JSON.parse(text);
925 - if (data.text || data.message || data.html) {
926 - handleNonStreamResponse(data, callback, botId);
626 + if (data.text || data.message) {
627 + handleNonStreamResponse(data, callback);
927 628 } else {
928 629 // No valid data, fall back to regular call
929 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
930 - callMxChat(message, callback, botId);
630 + $('.bot-message.temporary-message').remove();
631 + callMxChat(message, callback);
931 632 }
932 633 } catch (e) {
933 634 // Could not parse, fall back to regular call
934 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
935 - callMxChat(message, callback, botId);
635 + $('.bot-message.temporary-message').remove();
636 + callMxChat(message, callback);
936 637 }
937 638 }).catch(() => {
938 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
939 - callMxChat(message, callback, botId);
639 + $('.bot-message.temporary-message').remove();
640 + callMxChat(message, callback);
940 641 });
941 642 return;
942 643 }
943 -
944 - // Re-enable chat input when stream ends with content
945 - enableChatInput(botId);
946 -
644 +
947 645 if (callback) {
948 646 callback(accumulatedContent);
949 647 }
950 648 return;
@@ -958,17 +656,17 @@
958 656 if (line.startsWith('data: ')) {
959 657 const data = line.substring(6);
960 658
961 659 if (data === '[DONE]') {
660 + //console.log("Received [DONE] signal");
661 +
962 662 if (!accumulatedContent) {
963 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
964 - callMxChat(message, callback, botId);
663 + //console.log("No content received before [DONE]");
664 + $('.bot-message.temporary-message').remove();
665 + callMxChat(message, callback);
965 666 return;
966 667 }
967 -
968 - // Re-enable chat input after streaming completes
969 - enableChatInput(botId);
970 -
668 +
971 669 if (callback) {
972 670 callback(accumulatedContent);
973 671 }
974 672 return;
@@ -975,16 +673,18 @@
975 673 }
976 674
977 675 try {
978 676 const json = JSON.parse(data);
979 -
677 +
980 678 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
981 679 if (json.chat_mode) {
982 - updateChatModeIndicator(json.chat_mode, botId);
680 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
681 + updateChatModeIndicator(json.chat_mode);
983 682 }
984 -
683 +
985 684 // Handle testing data
986 685 if (json.testing_data && !testingDataReceived) {
686 + //console.log('Testing data received in stream:', json.testing_data);
987 687 if (window.mxchatTestPanelInstance) {
988 688 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
989 689 testingDataReceived = true;
990 690 }
@@ -992,35 +692,31 @@
992 692 // Handle content streaming
993 693 else if (json.content) {
994 694 streamingStarted = true;
995 695 accumulatedContent += json.content;
996 - updateStreamingMessage(accumulatedContent, botId);
997 - }
696 + updateStreamingMessage(accumulatedContent);
697 + }
998 698 // Handle complete response in stream (fallback response)
999 - else if (json.text || json.message || json.html) {
1000 - handleNonStreamResponse(json, callback, botId);
699 + else if (json.text || json.message) {
700 + //console.log("Received complete response in stream:", json);
701 + handleNonStreamResponse(json, callback);
1001 702 return;
1002 703 }
1003 704 // Handle errors
1004 705 else if (json.error) {
1005 -
1006 - // Get error message from various possible fields
1007 - let errorMessage = json.error_message || json.message || json.text ||
1008 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1009 -
1010 - // Re-enable chat input on error
1011 - enableChatInput(botId);
1012 -
1013 - // Display the error directly in the chat
1014 - replaceLastMessage("bot", errorMessage, '', [], botId);
1015 -
1016 - if (callback) {
1017 - callback(errorMessage);
706 + console.error("Streaming error:", json.error);
707 +
708 + // Check if we have a fallback response
709 + if (json.fallback || json.text || json.message) {
710 + handleNonStreamResponse(json, callback);
711 + } else {
712 + $('.bot-message.temporary-message').remove();
713 + callMxChat(message, callback);
1018 714 }
1019 715 return;
1020 716 }
1021 717 } catch (e) {
1022 - // SSE data parsing error - silently continue
718 + console.error('Error parsing SSE data:', e, 'Data:', data);
1023 719 }
1024 720 }
1025 721 }
1026 722
@@ -1025,10 +721,11 @@
1025 721 }
1026 722
1027 723 processStream();
1028 724 }).catch(streamError => {
1029 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1030 - callMxChat(message, callback, botId);
725 + console.error('Error reading stream:', streamError);
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1031 728 });
1032 729 }
1033 730
1034 731 processStream();
@@ -1033,110 +730,52 @@
1033 730
1034 731 processStream();
1035 732 })
1036 733 .catch(error => {
734 + //console.log('Streaming failed:', error);
735 +
1037 736 // Check if we have server error data with chat mode
1038 737 if (error && error.isServerError && error.data) {
738 + //console.log('Using server error response data');
739 +
1039 740 // Check for chat mode in error data
1040 741 if (error.data.chat_mode) {
1041 - updateChatModeIndicator(error.data.chat_mode, botId);
742 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
743 + updateChatModeIndicator(error.data.chat_mode);
1042 744 }
1043 -
1044 - handleNonStreamResponse(error.data, callback, botId);
745 +
746 + handleNonStreamResponse(error.data, callback);
1045 747 } else {
1046 748 // Only fall back to regular call if we don't have any response data
1047 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1048 - callMxChat(message, callback, botId);
749 + //console.log('No response data available, falling back to regular call');
750 + $('.bot-message.temporary-message').remove();
751 + callMxChat(message, callback);
1049 752 }
1050 753 });
1051 754 }
1052 755
1053 -// Helper function to handle non-streaming responses
1054 -function handleNonStreamResponse(data, callback, botId) {
1055 - botId = botId || 'default';
1056 -
756 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
757 +function handleNonStreamResponse(data, callback) {
758 + //console.log("Handling non-stream response:", data);
759 +
1057 760 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1058 761 if (data.chat_mode) {
1059 - updateChatModeIndicator(data.chat_mode, botId);
762 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
763 + updateChatModeIndicator(data.chat_mode);
1060 764 }
1061 -
765 +
1062 766 // Also check in data property if response is wrapped
1063 767 if (data.data && data.data.chat_mode) {
1064 - updateChatModeIndicator(data.data.chat_mode, botId);
768 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
769 + updateChatModeIndicator(data.data.chat_mode);
1065 770 }
1066 -
1067 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1068 - // This prevents a visual gap between thinking dots disappearing and content appearing
1069 -
1070 - // SECURITY FIX: Check for errors FIRST
1071 - if (data.success === false || (data.data && data.data.error_message)) {
1072 - let errorMessage = "";
1073 - let errorCode = "";
1074 -
1075 - // Check various possible error locations
1076 - if (data.data && data.data.error_message) {
1077 - errorMessage = data.data.error_message;
1078 - errorCode = data.data.error_code || "";
1079 - } else if (data.error_message) {
1080 - errorMessage = data.error_message;
1081 - errorCode = data.error_code || "";
1082 - } else if (data.message) {
1083 - errorMessage = data.message;
1084 - } else if (typeof data.data === 'string') {
1085 - errorMessage = data.data;
1086 - } else {
1087 - errorMessage = "An error occurred. Please try again or contact support.";
1088 - }
1089 -
1090 - // Handle session reset action (IP changed, session expired, etc.)
1091 - // Silent reset — keep chat UI intact, just get a new session and retry
1092 - if (data.data && data.data.action === 'reset_session') {
1093 - MxChatInstances.silentResetSession(botId);
1094 - // Re-send the original message with the new session (user message is already displayed)
1095 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1096 - if (originalMessage) {
1097 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1098 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1099 - if (shouldUseStreaming(currentModel)) {
1100 - callMxChatStream(originalMessage, callback, botId);
1101 - } else {
1102 - callMxChat(originalMessage, callback, botId);
1103 - }
1104 - }
1105 - return;
1106 - }
1107 -
1108 - // Format user-friendly error message
1109 - let displayMessage = errorMessage;
1110 - if (mxchatChat.is_admin) {
1111 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1112 - }
1113 -
1114 - replaceLastMessage("bot", displayMessage, '', [], botId);
1115 -
1116 - if (callback) {
1117 - callback('');
1118 - }
1119 - return; // Exit early for errors
1120 - }
1121 -
1122 - // Check for live agent response
1123 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1124 - removeThinkingDots(botId);
1125 - // Also remove any leftover bot-message that lost its temporary-message class
1126 - var $chatBox = getElement(botId, 'chat-box');
1127 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1128 - updateChatModeIndicator('agent', botId);
1129 - enableChatInput(botId);
1130 - if (callback) {
1131 - callback('');
1132 - }
1133 - return;
1134 - }
1135 -
771 +
772 + // Remove temporary message
773 + $('.bot-message.temporary-message').remove();
774 +
1136 775 // Handle different response formats
1137 776 if (data.text || data.html || data.message) {
1138 -
777 +
1139 778 // Apply response hooks
1140 779 if (data.text && typeof customMxChatFilter === 'function') {
1141 780 data.text = customMxChatFilter(data.text, "response");
1142 781 }
@@ -1142,59 +781,56 @@
1142 781 }
1143 782 if (data.message && typeof customMxChatFilter === 'function') {
1144 783 data.message = customMxChatFilter(data.message, "response");
1145 784 }
1146 -
785 +
1147 786 // Display the response
1148 787 if (data.text && data.html) {
1149 - replaceLastMessage("bot", data.text, data.html, [], botId);
788 + replaceLastMessage("bot", data.text, data.html);
1150 789 } else if (data.text) {
1151 - replaceLastMessage("bot", data.text, '', [], botId);
790 + replaceLastMessage("bot", data.text);
1152 791 } else if (data.html) {
1153 - replaceLastMessage("bot", "", data.html, [], botId);
792 + replaceLastMessage("bot", "", data.html);
1154 793 } else if (data.message) {
1155 - replaceLastMessage("bot", data.message, '', [], botId);
794 + replaceLastMessage("bot", data.message);
1156 795 }
1157 796 }
1158 -
797 +
1159 798 // Handle other response properties
1160 799 if (data.data && data.data.filename) {
1161 - showActivePdf(data.data.filename, botId);
1162 - var instance = MxChatInstances.get(botId);
1163 - instance.activePdfFile = data.data.filename;
800 + showActivePdf(data.data.filename);
801 + activePdfFile = data.data.filename;
1164 802 }
1165 -
803 +
1166 804 if (data.redirect_url) {
1167 805 setTimeout(() => {
1168 806 window.location.href = data.redirect_url;
1169 807 }, 1500);
1170 808 }
1171 -
1172 - // Ensure chat input is re-enabled (safety net for edge cases)
1173 - enableChatInput(botId);
1174 -
809 +
1175 810 if (callback) {
1176 811 callback(data.text || data.message || '');
1177 812 }
1178 813 }
1179 -
1180 814 // Enhanced updateChatModeIndicator function for immediate DOM updates
1181 -function updateChatModeIndicator(mode, botId) {
1182 - botId = botId || 'default';
1183 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
815 +function updateChatModeIndicator(mode) {
816 + //console.log("updateChatModeIndicator called with mode:", mode);
817 + const indicator = document.getElementById('chat-mode-indicator');
1184 818 if (indicator) {
1185 819 const oldText = indicator.textContent;
1186 -
820 +
1187 821 if (mode === 'agent') {
1188 822 indicator.textContent = 'Live Agent';
1189 - startPolling(botId);
823 + startPolling();
824 + //console.log("Set indicator to Live Agent");
1190 825 } else {
1191 826 // Everything else is AI mode
1192 827 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1193 828 indicator.textContent = customAiText;
1194 - stopPolling(botId);
829 + stopPolling();
830 + //console.log("Set indicator to AI Agent:", customAiText);
1195 831 }
1196 -
832 +
1197 833 // Force immediate DOM update and reflow
1198 834 if (oldText !== indicator.textContent) {
1199 835 // Force a reflow to ensure the change is visible immediately
1200 836 indicator.style.display = 'none';
@@ -1199,88 +835,132 @@
1199 835 // Force a reflow to ensure the change is visible immediately
1200 836 indicator.style.display = 'none';
1201 837 indicator.offsetHeight; // Trigger reflow
1202 838 indicator.style.display = '';
1203 -
839 +
1204 840 // Double-check after a brief moment to ensure the change stuck
1205 841 setTimeout(() => {
842 + //console.log("Final indicator text:", indicator.textContent);
1206 843 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
844 + console.warn("Mode indicator update failed, forcing update");
1207 845 indicator.textContent = 'Live Agent';
1208 846 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
847 + console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1209 848 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1210 849 indicator.textContent = customAiText;
1211 850 }
1212 851 }, 50);
1213 852 }
853 + } else {
854 + console.error("Chat mode indicator element not found!");
1214 855 }
1215 856 }
1216 857
858 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
859 +function handleNonStreamResponse(data, callback) {
860 + //console.log("Handling non-stream response:", data);
861 +
862 + // Remove temporary message
863 + $('.bot-message.temporary-message').remove();
864 +
865 + // Handle different response formats
866 + if (data.text || data.html || data.message) {
867 +
868 + // Apply response hooks
869 + if (data.text && typeof customMxChatFilter === 'function') {
870 + data.text = customMxChatFilter(data.text, "response");
871 + }
872 + if (data.message && typeof customMxChatFilter === 'function') {
873 + data.message = customMxChatFilter(data.message, "response");
874 + }
875 +
876 + // NEW: Handle chat mode updates for streaming responses too
877 + handleChatModeUpdates(data, data.text || data.message);
878 +
879 + // Display the response
880 + if (data.text && data.html) {
881 + replaceLastMessage("bot", data.text, data.html);
882 + } else if (data.text) {
883 + replaceLastMessage("bot", data.text);
884 + } else if (data.html) {
885 + replaceLastMessage("bot", "", data.html);
886 + } else if (data.message) {
887 + replaceLastMessage("bot", data.message);
888 + }
889 + }
890 +
891 + // Handle other response properties
892 + if (data.data && data.data.filename) {
893 + showActivePdf(data.data.filename);
894 + activePdfFile = data.data.filename;
895 + }
896 +
897 + if (data.redirect_url) {
898 + setTimeout(() => {
899 + window.location.href = data.redirect_url;
900 + }, 1500);
901 + }
902 +
903 + if (callback) {
904 + callback(data.text || data.message || '');
905 + }
906 +}
907 +
1217 908 // Function to update message during streaming
1218 -function updateStreamingMessage(content, botId) {
1219 - botId = botId || 'default';
1220 -
909 +function updateStreamingMessage(content) {
1221 910 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1222 911 if (typeof customMxChatFilter === 'function') {
1223 912 content = customMxChatFilter(content, "response");
1224 913 }
914 +
915 + const formattedContent = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(content))));
1225 916
1226 - const formattedContent = linkify(content);
917 + // Find the temporary message
918 + const tempMessage = $('.bot-message.temporary-message').last();
1227 919
1228 - // Find the temporary message in this bot's chat box
1229 - var $chatBox = getElement(botId, 'chat-box');
1230 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1231 -
1232 920 if (tempMessage.length) {
1233 921 // Update existing message
1234 922 tempMessage.html(formattedContent);
1235 923 } else {
1236 924 // Create new temporary message if it doesn't exist
1237 - appendMessage("bot", content, '', [], true, botId);
925 + appendMessage("bot", content, '', [], true);
1238 926 }
1239 927 }
1240 928
929 +//Function to check if streaming is supported for the current model
1241 930 function isStreamingSupported(model) {
1242 931 if (!model) return false;
1243 932
933 + //console.log("Checking streaming support for model:", model); // Debug log
934 +
935 + // Get the model prefix
1244 936 const modelPrefix = model.split('-')[0].toLowerCase();
937 +
938 + //console.log("Model prefix:", modelPrefix); // Debug log
1245 939
1246 - // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1247 - const isSupported = modelPrefix === 'gpt' ||
1248 - modelPrefix === 'o1' ||
1249 - modelPrefix === 'claude' ||
1250 - modelPrefix === 'grok' ||
1251 - modelPrefix === 'deepseek' ||
1252 - model === 'openrouter'; // Add this line - check full model name for OpenRouter
940 + // Support streaming for OpenAI, Claude, Grok, and DeepSeek models
941 + const isSupported = modelPrefix === 'gpt' || modelPrefix === 'o1' || modelPrefix === 'claude' || modelPrefix === 'grok' || modelPrefix === 'deepseek';
1253 942
943 + //console.log("Streaming supported:", isSupported); // Debug log
944 +
1254 945 return isSupported;
1255 946 }
1256 947
1257 -// Update the event handlers to use the correct function names (using event delegation)
1258 -// Use class-based selectors for multi-instance support
1259 -$(document).on('click', '.send-button', function() {
1260 - var botId = getBotIdFromElement(this);
1261 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1262 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1263 - disableChatInput(botId);
1264 - }
1265 - sendMessage(botId);
948 +// Update the event handlers to use the correct function names
949 +$('#send-button').off('click').on('click', function() {
950 + sendMessage(); // Use the updated sendMessage function
1266 951 });
1267 952
1268 -// Override enter key handler (using event delegation)
1269 -$(document).on('keypress', '.chat-input', function(e) {
953 +// Override enter key handler
954 +$('#chat-input').off('keypress').on('keypress', function(e) {
1270 955 if (e.which == 13 && !e.shiftKey) {
1271 956 e.preventDefault();
1272 - var botId = getBotIdFromElement(this);
1273 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1274 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1275 - disableChatInput(botId);
1276 - }
1277 - sendMessage(botId);
957 + sendMessage(); // Use the updated sendMessage function
1278 958 }
1279 959 });
1280 960
1281 961
1282 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
962 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1283 963 try {
1284 964 // Determine styles based on sender type
1285 965 let messageClass, bgColor, fontColor;
1286 966
@@ -1301,29 +981,25 @@
1301 981 }
1302 982
1303 983 const messageDiv = $('<div>')
1304 984 .addClass(messageClass)
1305 - .attr('dir', 'auto');
1306 -
1307 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1308 - var skipColors = shouldSkipInlineColors(botId);
1309 - if (skipColors) {
1310 - messageDiv.css({
1311 - 'margin-bottom': '1em'
1312 - });
1313 - } else {
1314 - messageDiv.css({
985 + .attr('dir', 'auto')
986 + .css({
1315 987 'background': bgColor,
1316 988 'color': fontColor,
1317 989 'margin-bottom': '1em'
1318 990 });
991 +
992 + // Process the message content based on sender
993 + let fullMessage;
994 + if (sender === "user") {
995 + // For user messages, apply linkify after sanitization
996 + fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
997 + } else {
998 + // For bot/agent messages, preserve HTML
999 + fullMessage = messageText;
1319 1000 }
1320 1001
1321 - // Process the message content - always run linkify to convert markdown
1322 - // links and format text. linkify() handles existing HTML safely via
1323 - // negative lookaheads that skip URLs already inside <a> tags.
1324 - let fullMessage = linkify(messageText);
1325 -
1326 1002 // Add images if provided
1327 1003 if (images && images.length > 0) {
1328 1004 fullMessage += '<div class="image-gallery" dir="auto">';
1329 1005 images.forEach(img => {
@@ -1329,9 +1005,9 @@
1329 1005 images.forEach(img => {
1330 1006 const safeTitle = sanitizeUserInput(img.title);
1331 1007 const safeUrl = encodeURI(img.image_url);
1332 1008 const safeThumbnail = encodeURI(img.thumbnail_url);
1333 -
1009 +
1334 1010 fullMessage += `
1335 1011 <div style="margin-bottom: 10px;">
1336 1012 <strong>${safeTitle}</strong><br>
1337 1013 <a href="${safeUrl}" target="_blank">
@@ -1343,14 +1019,9 @@
1343 1019 }
1344 1020
1345 1021 // Append HTML content if provided
1346 1022 if (messageHtml && sender !== "user") {
1347 - // Only add line breaks if there's actual text content before the HTML
1348 - if (fullMessage && fullMessage.trim()) {
1349 - fullMessage += '<br><br>' + messageHtml;
1350 - } else {
1351 - fullMessage = messageHtml;
1352 - }
1023 + fullMessage += '<br><br>' + messageHtml;
1353 1024 }
1354 1025
1355 1026 messageDiv.html(fullMessage);
1356 1027
@@ -1357,62 +1028,58 @@
1357 1028 if (isTemporary) {
1358 1029 messageDiv.addClass('temporary-message');
1359 1030 }
1360 1031
1361 - // Append to the correct chatbot instance's chat-box
1362 - var $chatBox = getElement(botId, 'chat-box');
1363 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1032 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1364 1033 // FIXED: Use event delegation for link tracking
1365 1034 if (sender === "bot" || sender === "agent") {
1366 - attachLinkTracking(messageDiv, messageText, botId);
1035 + attachLinkTracking(messageDiv, messageText);
1367 1036 }
1368 -
1037 +
1369 1038 if (sender === "bot") {
1370 - const lastUserMessage = $chatBox.find('.user-message').last();
1039 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1371 1040 if (lastUserMessage.length) {
1372 - scrollElementToTop(lastUserMessage, botId);
1041 + scrollElementToTop(lastUserMessage);
1373 1042 }
1374 1043 }
1375 1044 });
1376 1045
1377 1046 if (messageText.id) {
1378 - var instance = MxChatInstances.get(botId);
1379 - instance.lastSeenMessageId = messageText.id;
1380 - hideNotification(botId);
1047 + lastSeenMessageId = messageText.id;
1048 + hideNotification();
1381 1049 }
1382 1050 } catch (error) {
1383 - // Error rendering message - silently continue
1051 + console.error("Error rendering message:", error);
1384 1052 }
1385 1053 }
1386 1054
1387 -// Helper function to attach link tracking with proper event handling
1388 -function attachLinkTracking(messageDiv, messageText, botId) {
1389 - botId = botId || 'default';
1055 +// NEW: Helper function to attach link tracking with proper event handling
1056 +function attachLinkTracking(messageDiv, messageText) {
1390 1057 // Use a slight delay to ensure DOM is ready
1391 1058 setTimeout(function() {
1392 1059 const links = messageDiv.find('a[href]').not('[data-tracked]');
1393 -
1060 +
1394 1061 links.each(function() {
1395 1062 const $link = $(this);
1396 1063 const originalHref = $link.attr('href');
1397 -
1064 +
1398 1065 // Mark as tracked to avoid duplicate handlers
1399 1066 $link.attr('data-tracked', 'true');
1400 -
1067 +
1401 1068 // Only track external URLs
1402 1069 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1403 1070 // Remove any existing click handlers first
1404 1071 $link.off('click.tracking');
1405 -
1072 +
1406 1073 // Add new click handler with namespace
1407 1074 $link.on('click.tracking', function(e) {
1408 1075 e.preventDefault();
1409 1076 e.stopPropagation();
1410 -
1411 - const messageContext = typeof messageText === 'string'
1412 - ? messageText.substring(0, 200)
1077 +
1078 + const messageContext = typeof messageText === 'string'
1079 + ? messageText.substring(0, 200)
1413 1080 : '';
1414 -
1081 +
1415 1082 // Track the click
1416 1083 $.ajax({
1417 1084 url: mxchatChat.ajax_url,
1418 1085 type: 'POST',
@@ -1417,9 +1084,9 @@
1417 1084 url: mxchatChat.ajax_url,
1418 1085 type: 'POST',
1419 1086 data: {
1420 1087 action: 'mxchat_track_url_click',
1421 - session_id: getChatSession(botId),
1088 + session_id: getChatSession(),
1422 1089 url: originalHref,
1423 1090 message_context: messageContext,
1424 1091 nonce: mxchatChat.nonce
1425 1092 },
@@ -1431,9 +1098,9 @@
1431 1098 window.location.href = originalHref;
1432 1099 }
1433 1100 }
1434 1101 });
1435 -
1102 +
1436 1103 return false; // Extra insurance to prevent default
1437 1104 });
1438 1105 }
1439 1106 });
@@ -1439,12 +1106,11 @@
1439 1106 });
1440 1107 }, 100); // Small delay to ensure DOM is ready
1441 1108 }
1442 1109
1443 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1110 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1444 1111 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1445 - var $chatBox = getElement(botId, 'chat-box');
1446 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1112 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1447 1113
1448 1114 // Determine styles
1449 1115 let bgColor, fontColor;
1450 1116 if (sender === "user") {
@@ -1457,20 +1123,11 @@
1457 1123 bgColor = botMessageBgColor;
1458 1124 fontColor = botMessageFontColor;
1459 1125 }
1460 1126
1461 - // Always run linkify to convert markdown links and format text.
1462 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1463 - // to avoid double-processing URLs that are already inside <a> tags).
1464 - var fullMessage = linkify(responseText);
1465 -
1127 + var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
1466 1128 if (responseHtml) {
1467 - // Only add line breaks if there's actual text content before the HTML
1468 - if (fullMessage && fullMessage.trim()) {
1469 - fullMessage += '<br><br>' + responseHtml;
1470 - } else {
1471 - fullMessage = responseHtml;
1472 - }
1129 + fullMessage += '<br><br>' + responseHtml;
1473 1130 }
1474 1131
1475 1132 if (images.length > 0) {
1476 1133 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -1486,423 +1143,158 @@
1486 1143 fullMessage += '</div>';
1487 1144 }
1488 1145
1489 1146 if (lastMessageDiv.length) {
1490 - // Replace content immediately to prevent visual gap between thinking dots and response
1491 - lastMessageDiv
1492 - .html(fullMessage)
1493 - .removeClass('bot-message user-message temporary-message')
1494 - .addClass(messageClass)
1495 - .attr('dir', 'auto');
1496 -
1497 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1498 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1499 - if (!skipColors) {
1500 - lastMessageDiv.css({
1501 - 'background-color': bgColor,
1502 - 'color': fontColor,
1503 - });
1504 - }
1505 -
1506 - // Handle link tracking and scroll
1507 - if (sender === "bot" || sender === "agent") {
1508 - attachLinkTracking(lastMessageDiv, responseText, botId);
1509 -
1510 - const lastUserMessage = $chatBox.find('.user-message').last();
1511 - if (lastUserMessage.length) {
1512 - scrollElementToTop(lastUserMessage, botId);
1513 - }
1514 - // Show notification if chat is hidden
1515 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1516 - if ($floatingChatbot.hasClass('hidden')) {
1517 - showNotification(botId);
1518 - }
1519 - }
1520 -
1521 - // Re-enable chat input after response is displayed
1522 - enableChatInput(botId);
1147 + lastMessageDiv.fadeOut(200, function() {
1148 + $(this)
1149 + .html(fullMessage)
1150 + .removeClass('bot-message user-message')
1151 + .addClass(messageClass)
1152 + .attr('dir', 'auto')
1153 + .css({
1154 + 'background-color': bgColor,
1155 + 'color': fontColor,
1156 + })
1157 + .removeClass('temporary-message')
1158 + .fadeIn(200, function() {
1159 + // FIXED: Use the helper function for link tracking
1160 + if (sender === "bot" || sender === "agent") {
1161 + attachLinkTracking($(this), responseText);
1162 + }
1163 +
1164 + if (sender === "bot" || sender === "agent") {
1165 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1166 + if (lastUserMessage.length) {
1167 + scrollElementToTop(lastUserMessage);
1168 + }
1169 + // Show notification if chat is hidden
1170 + if ($('#floating-chatbot').hasClass('hidden')) {
1171 + showNotification();
1172 + }
1173 + }
1174 + });
1175 + });
1523 1176 } else {
1524 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1525 - // Re-enable chat input after response is displayed
1526 - enableChatInput(botId);
1177 + appendMessage(sender, responseText, responseHtml, images);
1527 1178 }
1528 1179 }
1529 1180
1530 1181
1531 - function appendThinkingMessage(botId) {
1532 - botId = botId || 'default';
1182 + function appendThinkingMessage() {
1183 + // Remove any existing thinking dots first
1184 + $('.thinking-dots').remove();
1533 1185
1534 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1535 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1536 - if (indicator && indicator.textContent === 'Live Agent') {
1537 - return;
1538 - }
1539 -
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 -
1542 - // Remove any existing thinking dots in this bot's chat first
1543 - $chatBox.find('.thinking-dots').remove();
1544 -
1545 - // Check if we should skip inline colors (AI theme is active)
1546 - var skipColors = shouldSkipInlineColors(botId);
1547 -
1548 1186 // Retrieve the bot message font color and background color
1549 1187 var botMessageFontColor = mxchatChat.bot_message_font_color;
1550 1188 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1551 1189
1552 - // Build thinking dots HTML - skip inline colors if AI theme is active
1553 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1190 +
1554 1191 var thinkingHtml = '<div class="thinking-dots-container">' +
1555 1192 '<div class="thinking-dots">' +
1556 - '<span class="dot"' + dotStyle + '></span>' +
1557 - '<span class="dot"' + dotStyle + '></span>' +
1558 - '<span class="dot"' + dotStyle + '></span>' +
1193 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1194 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1195 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1559 1196 '</div>' +
1560 1197 '</div>';
1561 1198
1562 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1563 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1564 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1565 - scrollToBottom(botId);
1199 + // Append the thinking dots to the chat container (or within the temporary message div)
1200 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1201 + scrollToBottom();
1566 1202 }
1203 +
1204 + function removeThinkingDots() {
1205 + $('.thinking-dots').closest('.temporary-message').remove();
1206 + }
1567 1207
1568 - function removeThinkingDots(botId) {
1569 - botId = botId || 'default';
1570 - var $chatBox = getElement(botId, 'chat-box');
1571 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1572 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1573 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1574 - }
1575 1208
1576 1209 // ====================================
1577 1210 // TEXT FORMATTING & PROCESSING
1578 1211 // ====================================
1579 1212
1213 +
1580 1214 function linkify(inputText) {
1581 - if (!inputText) {
1582 - return '';
1583 - }
1215 + if (!inputText) return '';
1216 +
1217 + // Process markdown headers
1218 + let processedText = formatMarkdownHeaders(inputText);
1219 +
1220 + // Process markdown links
1221 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
1222 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1223 + const safeUrl = encodeURI(url);
1224 + const safeText = sanitizeUserInput(text);
1225 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1226 + });
1584 1227
1585 - // Helper function to check if URL is already encoded
1586 - function isUrlEncoded(url) {
1587 - // Check for % followed by exactly 2 hex digits
1588 - return /%[0-9a-fA-F]{2}/.test(url);
1589 - }
1228 + // Process phone numbers (tel:)
1229 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+]+)\)/g;
1230 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
1231 + const safePhone = encodeURI(phone);
1232 + const safeText = sanitizeUserInput(text);
1233 + return `<a href="${safePhone}">${safeText}</a>`;
1234 + });
1590 1235
1591 - // Helper function to safely encode URLs only if needed
1592 - function safeEncodeUrl(url) {
1593 - // If URL already contains encoded characters, return as-is
1594 - if (isUrlEncoded(url)) {
1595 - return url;
1596 - }
1597 - // Otherwise, encode it
1598 - return encodeURI(url);
1599 - }
1600 -
1601 - // Process markdown headers FIRST
1602 - let processedText = formatMarkdownHeaders(inputText);
1603 -
1604 - // Process text styling (bold, italic, strikethrough)
1605 - processedText = formatTextStyling(processedText);
1606 -
1607 - // Process code blocks BEFORE processing links
1608 - processedText = formatCodeBlocks(processedText);
1609 -
1610 - // Process markdown tables BEFORE converting newlines to paragraphs
1611 - processedText = formatMarkdownTables(processedText);
1612 -
1613 - // NOW convert to paragraphs
1614 - processedText = convertNewlinesToBreaks(processedText);
1615 -
1616 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1617 - // This prevents them from being processed as markdown links
1618 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1619 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1620 - // Clean the URL of any trailing punctuation
1621 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1622 - const safeUrl = safeEncodeUrl(cleanUrl);
1623 - // Return as a proper link without the brackets
1624 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1625 - });
1626 -
1627 - // Process markdown links: [text](url) and [](url)
1628 - // Uses balanced parenthesis matching to handle URLs containing parens
1629 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1630 - processedText = (function(input) {
1631 - var result = '';
1632 - var i = 0;
1633 - while (i < input.length) {
1634 - // Look for [ at current position
1635 - if (input[i] === '[') {
1636 - // Find closing ]
1637 - var closeBracket = input.indexOf(']', i + 1);
1638 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1639 - result += input[i];
1640 - i++;
1641 - continue;
1642 - }
1643 - var linkText = input.substring(i + 1, closeBracket);
1644 - // Check if URL starts with http
1645 - var urlStart = closeBracket + 2;
1646 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1647 - result += input[i];
1648 - i++;
1649 - continue;
1650 - }
1651 - // Find balanced closing paren
1652 - var depth = 1;
1653 - var j = urlStart;
1654 - while (j < input.length && depth > 0) {
1655 - if (input[j] === '(') depth++;
1656 - else if (input[j] === ')') depth--;
1657 - if (depth > 0) j++;
1658 - }
1659 - if (depth !== 0) {
1660 - result += input[i];
1661 - i++;
1662 - continue;
1663 - }
1664 - var url = input.substring(urlStart, j);
1665 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1666 - var encodedUrl = safeEncodeUrl(cleanUrl);
1667 - if (!linkText || !linkText.trim()) {
1668 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1669 - } else {
1670 - var safeText = sanitizeUserInput(linkText);
1671 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1672 - }
1673 - i = j + 1; // Skip past the closing )
1674 - } else {
1675 - result += input[i];
1676 - i++;
1677 - }
1678 - }
1679 - return result;
1680 - })(processedText);
1681 -
1682 - // Process phone numbers: [text](tel:number)
1683 - const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1684 - processedText = processedText.replace(phonePattern, (match, text, phone) => {
1685 - const safePhone = safeEncodeUrl(phone);
1686 - const safeText = sanitizeUserInput(text);
1687 - return `<a href="${safePhone}">${safeText}</a>`;
1688 - });
1689 -
1690 - // Process mailto links: [text](mailto:email)
1691 - const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1692 - processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1693 - const safeMailto = safeEncodeUrl(mailto);
1694 - const safeText = sanitizeUserInput(text);
1695 - return `<a href="${safeMailto}">${safeText}</a>`;
1696 - });
1697 -
1698 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1699 - // Updated pattern to be more careful about what it matches
1700 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1701 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1702 - // Extra check: make sure this isn't already linked
1703 - if (match.includes('href=') || match.includes('</a>')) {
1704 - return match;
1705 - }
1236 + // Process standalone URLs
1237 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
1238 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1239 + const safeUrl = encodeURI(url);
1240 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
1241 + });
1706 1242
1707 - // Clean trailing punctuation
1708 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1709 - const safeUrl = safeEncodeUrl(cleanUrl);
1710 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1711 - });
1712 -
1713 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
1714 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1715 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1716 - // Extra check: make sure this isn't already linked
1717 - if (match.includes('href=') || match.includes('</a>')) {
1718 - return match;
1719 - }
1243 + // Process www. URLs
1244 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
1245 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1246 + const safeUrl = encodeURI(`http://${url}`);
1247 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
1248 + });
1720 1249
1721 - // Clean trailing punctuation
1722 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1723 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1724 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1725 - });
1250 + // Add this after your phone pattern
1251 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1252 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1253 + const safeMailto = encodeURI(mailto);
1254 + const safeText = sanitizeUserInput(text);
1255 + return `<a href="${safeMailto}">${safeText}</a>`;
1256 + });
1726 1257
1727 - return processedText;
1728 -}
1258 + return processedText;
1259 + }
1729 1260
1730 1261 function formatMarkdownHeaders(text) {
1731 1262 // Handle h1 to h6 headers
1732 - return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1263 + return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
1733 1264 const level = hashes.length;
1734 - return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1265 + return `<h${level} class="chat-heading">${content}</h${level}>`;
1735 1266 });
1736 1267 }
1737 1268
1738 -function formatTextStyling(text) {
1739 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1740 - const protectedSegments = [];
1741 - let protectedText = text;
1742 -
1743 - // Step 1a: Protect HTML href="..." attributes
1744 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1745 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1746 - protectedSegments.push(match);
1747 - return placeholder;
1748 - });
1749 -
1750 - // Step 1b: Protect Markdown links [text](url)
1751 - // This is crucial - we need to protect the URLs in markdown format
1752 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1753 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1754 - protectedSegments.push(match);
1755 - return placeholder;
1756 - });
1757 -
1758 - // Step 1c: Also protect bare URLs that might exist
1759 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1760 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1761 - protectedSegments.push(match);
1762 - return placeholder;
1763 - });
1764 -
1765 - // Step 2: Now apply text styling to the protected text
1766 - // Handle bold text (**text**)
1767 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1768 -
1769 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1770 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1771 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1772 -
1773 - // Handle underscores for italic - Safari-compatible (no lookbehind)
1774 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1775 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1776 -
1777 - // Handle strikethrough (~~text~~)
1778 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1779 -
1780 - // Step 3: Restore all protected segments
1781 - protectedSegments.forEach((original, index) => {
1782 - const placeholder = `__PROTECTED_${index}__`;
1783 - protectedText = protectedText.replace(placeholder, original);
1784 - });
1785 -
1786 - return protectedText;
1787 -}
1788 1269 function formatBoldText(text) {
1789 - // This function is kept for compatibility but now uses formatTextStyling
1790 - return formatTextStyling(text);
1270 + return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1791 1271 }
1792 1272
1793 -function convertNewlinesToBreaks(text) {
1794 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1795 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1273 + function convertNewlinesToBreaks(text) {
1274 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1275 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1276 +
1277 + // Wrap each paragraph in <p> tags
1278 + return paragraphs
1279 + .map(para => `<p>${para.trim()}</p>`)
1280 + .join('');
1281 + }
1796 1282
1797 - // Filter out empty paragraphs and wrap each paragraph in <p> tags
1798 - return paragraphs
1799 - .map(para => para.trim())
1800 - .filter(para => para.length > 0) // Remove empty paragraphs
1801 - .map(para => `<p>${para}</p>`)
1802 - .join('');
1803 -}
1804 1283 function formatCodeBlocks(text) {
1805 - // Handle fenced code blocks with language specification (```language)
1806 - text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1807 - const lang = language || 'text';
1808 - const escapedCode = escapeHtml(code.trim());
1809 - return `<div class="mxchat-code-block-container">
1810 - <div class="mxchat-code-header">
1811 - <span class="mxchat-code-language">${lang}</span>
1812 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1813 - </div>
1814 - <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1815 - </div>`;
1284 + // First handle raw PHP tags
1285 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1286 + return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
1816 1287 });
1817 -
1818 - // Handle inline code with single backticks
1819 - text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1820 -
1821 - // Handle raw PHP tags (legacy support)
1822 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1823 - const escapedCode = escapeHtml(match);
1824 - return `<div class="mxchat-code-block-container">
1825 - <div class="mxchat-code-header">
1826 - <span class="mxchat-code-language">php</span>
1827 - <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1828 - </div>
1829 - <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1830 - </div>`;
1288 +
1289 + // Then handle code blocks with backticks
1290 + text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
1291 + return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
1831 1292 });
1832 -
1293 +
1833 1294 return text;
1834 1295 }
1835 -
1836 - function formatMarkdownTables(text) {
1837 - var lines = text.split('\n');
1838 - var result = [];
1839 - var i = 0;
1840 -
1841 - while (i < lines.length) {
1842 - // Check for a table: current line has pipes AND next line is a separator row
1843 - if (i + 1 < lines.length &&
1844 - lines[i].indexOf('|') !== -1 &&
1845 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1846 -
1847 - var tableLines = [];
1848 - var headerLine = lines[i];
1849 - var separatorLine = lines[i + 1];
1850 - tableLines.push(headerLine);
1851 - tableLines.push(separatorLine);
1852 -
1853 - // Collect remaining table rows
1854 - var j = i + 2;
1855 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1856 - tableLines.push(lines[j]);
1857 - j++;
1858 - }
1859 -
1860 - // Parse alignment from separator row
1861 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1862 - var alignments = sepCells.map(function(cell) {
1863 - var trimmed = cell.trim();
1864 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1865 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1866 - return 'left';
1867 - });
1868 -
1869 - // Build HTML table
1870 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
1871 -
1872 - // Header row
1873 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1874 - html += '<thead><tr>';
1875 - headerCells.forEach(function(cell, idx) {
1876 - var align = alignments[idx] || 'left';
1877 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1878 - });
1879 - html += '</tr></thead>';
1880 -
1881 - // Body rows
1882 - html += '<tbody>';
1883 - for (var r = 2; r < tableLines.length; r++) {
1884 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1885 - html += '<tr>';
1886 - rowCells.forEach(function(cell, idx) {
1887 - var align = alignments[idx] || 'left';
1888 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1889 - });
1890 - html += '</tr>';
1891 - }
1892 - html += '</tbody></table></div>';
1893 -
1894 - result.push(html);
1895 - i = j;
1896 - } else {
1897 - result.push(lines[i]);
1898 - i++;
1899 - }
1900 - }
1901 -
1902 - return result.join('\n');
1903 - }
1904 -
1296 +
1905 1297 function sanitizeUserInput(text) {
1906 1298 const div = document.createElement('div');
1907 1299 div.textContent = text;
1908 1300 return div.innerHTML;
@@ -1907,12 +1299,12 @@
1907 1299 div.textContent = text;
1908 1300 return div.innerHTML;
1909 1301 }
1910 1302
1303 +
1911 1304 function escapeHtml(unsafe) {
1912 - // Skip escaping if it's already escaped or contains HTML code block markup
1913 - if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1914 - unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1305 + // First check if it's already a code block
1306 + if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1915 1307 return unsafe;
1916 1308 }
1917 1309
1918 1310 return unsafe
@@ -1928,25 +1320,15 @@
1928 1320 textArea.innerHTML = text;
1929 1321 return textArea.value;
1930 1322 }
1931 1323
1324 +
1932 1325 // ====================================
1933 1326 // UI & SCROLLING CONTROLS
1934 1327 // ====================================
1935 1328
1936 - function scrollToBottom(botIdOrInstant, instant) {
1937 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1938 - var botId = 'default';
1939 - if (typeof botIdOrInstant === 'string') {
1940 - botId = botIdOrInstant;
1941 - instant = instant || false;
1942 - } else if (typeof botIdOrInstant === 'boolean') {
1943 - instant = botIdOrInstant;
1944 - } else {
1945 - instant = false;
1946 - }
1947 -
1948 - var chatBox = getElement(botId, 'chat-box');
1329 + function scrollToBottom(instant = false) {
1330 + var chatBox = $('#chat-box');
1949 1331 if (instant) {
1950 1332 // Instantly set the scroll position to the bottom
1951 1333 chatBox.scrollTop(chatBox.prop("scrollHeight"));
1952 1334 } else {
@@ -1955,15 +1337,15 @@
1955 1337 const scrollHeight = chatBox.prop("scrollHeight");
1956 1338 const initialScroll = chatBox.scrollTop();
1957 1339 const distance = scrollHeight - initialScroll;
1958 1340 const duration = 500; // Duration in ms
1959 -
1341 +
1960 1342 function smoothScroll(timestamp) {
1961 1343 if (!start) start = timestamp;
1962 1344 const progress = timestamp - start;
1963 1345 const currentScroll = initialScroll + (distance * (progress / duration));
1964 1346 chatBox.scrollTop(currentScroll);
1965 -
1347 +
1966 1348 if (progress < duration) {
1967 1349 requestAnimationFrame(smoothScroll);
1968 1350 } else {
1969 1351 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -1968,36 +1350,33 @@
1968 1350 } else {
1969 1351 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1970 1352 }
1971 1353 }
1972 -
1354 +
1973 1355 requestAnimationFrame(smoothScroll);
1974 1356 }
1975 1357 }
1976 -
1977 - function scrollElementToTop(element, botId) {
1978 - botId = botId || 'default';
1979 - var chatBox = getElement(botId, 'chat-box');
1358 +
1359 + function scrollElementToTop(element) {
1360 + var chatBox = $('#chat-box');
1980 1361 var elementTop = element.position().top + chatBox.scrollTop();
1981 1362 chatBox.animate({ scrollTop: elementTop }, 500);
1982 1363 }
1983 -
1984 - function showChatWidget(botId) {
1985 - botId = botId || 'default';
1986 - var $button = getElement(botId, 'floating-chatbot-button');
1364 +
1365 + function showChatWidget() {
1987 1366 // First ensure display is set
1988 - $button.css('display', 'flex');
1367 + $('#floating-chatbot-button').css('display', 'flex');
1989 1368 // Then handle the fade
1990 - $button.fadeTo(500, 1);
1369 + $('#floating-chatbot-button').fadeTo(500, 1);
1991 1370 // Force visibility
1992 - $button.removeClass('hidden');
1371 + $('#floating-chatbot-button').removeClass('hidden');
1372 + //console.log('Showing widget');
1993 1373 }
1994 -
1995 - function hideChatWidget(botId) {
1996 - botId = botId || 'default';
1997 - var $button = getElement(botId, 'floating-chatbot-button');
1998 - $button.css('display', 'none');
1999 - $button.addClass('hidden');
1374 +
1375 + function hideChatWidget() {
1376 + $('#floating-chatbot-button').css('display', 'none');
1377 + $('#floating-chatbot-button').addClass('hidden');
1378 + //console.log('Hiding widget');
2000 1379 }
2001 1380
2002 1381 function disableScroll() {
2003 1382 if (isMobile()) {
@@ -2026,15 +1405,18 @@
2026 1405 // NOTIFICATION SYSTEM
2027 1406 // ====================================
2028 1407
2029 1408 function createNotificationBadge() {
1409 + //console.log("Creating notification badge...");
2030 1410 const chatButton = document.getElementById('floating-chatbot-button');
2031 -
1411 + //console.log("Chat button found:", !!chatButton);
1412 +
2032 1413 if (!chatButton) return;
2033 -
1414 +
2034 1415 // Remove any existing badge first
2035 1416 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2036 1417 if (existingBadge) {
1418 + //console.log("Removing existing badge");
2037 1419 existingBadge.remove();
2038 1420 }
2039 1421
2040 1422 notificationBadge = document.createElement('div');
@@ -2056,43 +1438,34 @@
2056 1438 chatButton.appendChild(notificationBadge);
2057 1439
2058 1440 }
2059 1441
2060 - function showNotification(botId) {
2061 - botId = botId || 'default';
2062 - const badge = getElementDOM(botId, 'chat-notification-badge');
2063 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2064 - if (badge && $floatingChatbot.hasClass('hidden')) {
1442 + function showNotification() {
1443 + const badge = document.getElementById('chat-notification-badge');
1444 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2065 1445 badge.style.display = 'block';
2066 1446 badge.textContent = '1';
2067 1447 }
2068 1448 }
2069 -
2070 - function hideNotification(botId) {
2071 - botId = botId || 'default';
2072 - const badge = getElementDOM(botId, 'chat-notification-badge');
1449 +
1450 + function hideNotification() {
1451 + const badge = document.getElementById('chat-notification-badge');
2073 1452 if (badge) {
2074 1453 badge.style.display = 'none';
2075 1454 }
2076 1455 }
2077 -
2078 - function startNotificationChecking(botId) {
2079 - botId = botId || 'default';
1456 +
1457 + function startNotificationChecking() {
2080 1458 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2081 1459 if (!chatPersistenceEnabled) return;
2082 -
2083 - createNotificationBadge(botId);
2084 - var instance = MxChatInstances.get(botId);
2085 - instance.notificationCheckInterval = setInterval(function() {
2086 - checkForNewMessages(botId);
2087 - }, 30000); // Check every 30 seconds
1460 +
1461 + createNotificationBadge();
1462 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2088 1463 }
2089 -
2090 - function stopNotificationChecking(botId) {
2091 - botId = botId || 'default';
2092 - var instance = MxChatInstances.get(botId);
2093 - if (instance.notificationCheckInterval) {
2094 - clearInterval(instance.notificationCheckInterval);
1464 +
1465 + function stopNotificationChecking() {
1466 + if (notificationCheckInterval) {
1467 + clearInterval(notificationCheckInterval);
2095 1468 }
2096 1469 }
2097 1470
2098 1471 function checkForNewMessages() {
@@ -2118,35 +1491,63 @@
2118 1491 });
2119 1492 }
2120 1493
2121 1494
2122 -// ====================================
2123 -// LIVE AGENT FUNCTIONALITY
2124 -// ====================================
2125 -
2126 -function startPolling(botId) {
2127 - botId = botId || 'default';
2128 - var instance = MxChatInstances.get(botId);
2129 - // Clear any existing interval first
2130 - stopPolling(botId);
2131 - instance.pollingInterval = setInterval(function() {
2132 - checkForAgentMessages(botId);
2133 - }, 5000);
1495 + // ====================================
1496 + // LIVE AGENT FUNCTIONALITY
1497 + // ====================================
1498 +
1499 +function updateChatModeIndicator(mode) {
1500 + //console.log("updateChatModeIndicator called with mode:", mode);
1501 + const indicator = document.getElementById('chat-mode-indicator');
1502 + if (indicator) {
1503 + const oldText = indicator.textContent;
1504 +
1505 + if (mode === 'agent') {
1506 + indicator.textContent = 'Live Agent';
1507 + startPolling();
1508 + //console.log("Set indicator to Live Agent");
1509 + } else {
1510 + // Everything else is AI mode
1511 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1512 + indicator.textContent = customAiText;
1513 + stopPolling();
1514 + //console.log("Set indicator to AI Agent:", customAiText);
1515 + }
1516 +
1517 + // Force immediate DOM update
1518 + if (oldText !== indicator.textContent) {
1519 + // Force a reflow to ensure the change is visible immediately
1520 + indicator.offsetHeight;
1521 +
1522 + // Double-check after a brief moment
1523 + setTimeout(() => {
1524 + //console.log("Final indicator text:", indicator.textContent);
1525 + }, 50);
1526 + }
1527 + } else {
1528 + console.error("Chat mode indicator element not found!");
1529 + }
2134 1530 }
2135 1531
2136 -function stopPolling(botId) {
2137 - botId = botId || 'default';
2138 - var instance = MxChatInstances.get(botId);
2139 - if (instance.pollingInterval) {
2140 - clearInterval(instance.pollingInterval);
2141 - instance.pollingInterval = null;
1532 + function startPolling() {
1533 + // Clear any existing interval first
1534 + stopPolling();
1535 + // Start new polling interval
1536 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1537 + //console.log("Started agent message polling");
2142 1538 }
2143 -}
2144 -
2145 -function checkForAgentMessages(botId) {
2146 - botId = botId || 'default';
2147 - var instance = MxChatInstances.get(botId);
2148 - const sessionId = getChatSession(botId);
1539 +
1540 + function stopPolling() {
1541 + if (pollingInterval) {
1542 + clearInterval(pollingInterval);
1543 + pollingInterval = null;
1544 + //console.log("Stopped agent message polling");
1545 + }
1546 + }
1547 +
1548 +function checkForAgentMessages() {
1549 + const sessionId = getChatSession();
2149 1550 $.ajax({
2150 1551 url: mxchatChat.ajax_url,
2151 1552 type: 'POST',
2152 1553 dataType: 'json',
@@ -2152,44 +1553,35 @@
2152 1553 dataType: 'json',
2153 1554 data: {
2154 1555 action: 'mxchat_fetch_new_messages',
2155 1556 session_id: sessionId,
2156 - last_seen_id: instance.lastSeenMessageId,
2157 - persistence_enabled: 'true',
1557 + last_seen_id: lastSeenMessageId,
1558 + persistence_enabled: 'true', // Add this too
2158 1559 nonce: mxchatChat.nonce
2159 1560 },
2160 1561 success: function (response) {
2161 1562 if (response.success && response.data?.new_messages) {
2162 1563 let hasNewMessage = false;
2163 -
1564 +
2164 1565 response.data.new_messages.forEach(function (message) {
2165 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1566 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2166 1567 hasNewMessage = true;
2167 - appendMessage("agent", message.content, '', [], false, botId);
2168 - instance.lastSeenMessageId = message.id;
2169 - instance.processedMessageIds.add(message.id);
1568 + // CHANGE THIS LINE:
1569 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1570 + lastSeenMessageId = message.id;
1571 + processedMessageIds.add(message.id);
2170 1572 }
2171 1573 });
2172 1574
2173 - if (hasNewMessage) {
2174 - enableChatInput(botId);
1575 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1576 + showNotification();
2175 1577 }
2176 -
2177 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2178 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2179 - showNotification(botId);
2180 - }
2181 -
2182 - scrollToBottom(botId, true);
1578 +
1579 + scrollToBottom(true);
2183 1580 }
2184 -
2185 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2186 - if (response.success && response.data?.chat_mode) {
2187 - updateChatModeIndicator(response.data.chat_mode, botId);
2188 - }
2189 1581 },
2190 1582 error: function (xhr, status, error) {
2191 - // Polling error - silently continue
1583 + //console.error("Polling error:", xhr, status, error);
2192 1584 }
2193 1585 });
2194 1586 }
2195 1587
@@ -2195,30 +1587,13 @@
2195 1587
2196 1588 // ====================================
2197 1589 // CHAT HISTORY & PERSISTENCE
2198 1590 // ====================================
2199 -
2200 -function loadChatHistory(botId, onComplete) {
2201 - botId = botId || 'default';
2202 - var instance = MxChatInstances.get(botId);
2203 -
2204 - // Prevent duplicate loading
2205 - if (instance.chatHistoryLoaded) {
2206 - if (onComplete) onComplete();
2207 - return;
2208 - }
2209 -
2210 - // Use getChatSession which returns null if no session exists (does NOT create one)
2211 - var sessionId = getChatSession(botId);
1591 +
1592 + function loadChatHistory() {
1593 + var sessionId = getChatSession();
2212 1594 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2213 1595
2214 - // No session yet — nothing to load. History will load after first message via ensureSession.
2215 - if (!sessionId) {
2216 - instance.chatHistoryLoaded = true;
2217 - if (onComplete) onComplete();
2218 - return;
2219 - }
2220 -
2221 1596 if (chatPersistenceEnabled && sessionId) {
2222 1597 $.ajax({
2223 1598 url: mxchatChat.ajax_url,
2224 1599 type: 'POST',
@@ -2227,35 +1602,23 @@
2227 1602 action: 'mxchat_fetch_conversation_history',
2228 1603 session_id: sessionId
2229 1604 },
2230 1605 success: function(response) {
2231 - // Handle session reset (IP changed while user was away)
2232 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2233 - // Silent reset — new session but don't clear UI
2234 - MxChatInstances.silentResetSession(botId);
2235 - instance.chatHistoryLoaded = true; // Prevent retry loop
2236 - if (onComplete) onComplete();
2237 - return;
2238 - }
2239 -
2240 1606 // Check if the response indicates success
2241 1607 if (response.success) {
2242 1608 // Handle case where conversation data exists and is an array
2243 1609 if (response.data && Array.isArray(response.data.conversation)) {
2244 - var $chatBox = getElement(botId, 'chat-box');
1610 + var $chatBox = $('#chat-box');
2245 1611 var $fragment = $(document.createDocumentFragment());
2246 - let highestMessageId = instance.lastSeenMessageId;
1612 + let highestMessageId = lastSeenMessageId;
2247 1613
2248 1614 // Update chat mode if provided
2249 1615 if (response.data.chat_mode) {
2250 - updateChatModeIndicator(response.data.chat_mode, botId);
1616 + updateChatModeIndicator(response.data.chat_mode);
2251 1617 }
2252 1618
2253 1619 // Only process if there are actual messages
2254 1620 if (response.data.conversation.length > 0) {
2255 - // IMPORTANT: Clear existing messages before loading history
2256 - $chatBox.empty();
2257 -
2258 1621 $.each(response.data.conversation, function(index, message) {
2259 1622 // Skip agent messages if persistence is off
2260 1623 if (!chatPersistenceEnabled && message.role === 'agent') {
2261 1624 return;
@@ -2290,22 +1653,16 @@
2290 1653 var content = message.content;
2291 1654 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2292 1655 content = decodeHTMLEntities(content);
2293 1656
2294 - // Skip linkify for messages containing structured HTML
2295 - // (forms, product cards, galleries, etc.) to avoid
2296 - // markdown formatting corrupting HTML attributes
2297 - // (e.g. underscores in name="field_name" becoming <em> tags)
2298 - if (content.includes("mxchat-product-card") ||
2299 - content.includes("mxchat-image-gallery") ||
2300 - content.includes("mxchat-featured-products") ||
2301 - content.includes("<form") ||
2302 - content.includes("<input") ||
2303 - content.includes("<select") ||
2304 - content.includes("<textarea")) {
1657 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2305 1658 messageElement.html(content);
2306 1659 } else {
2307 - var formattedContent = linkify(content);
1660 + var formattedContent = linkify(
1661 + formatBoldText(
1662 + convertNewlinesToBreaks(formatCodeBlocks(content))
1663 + )
1664 + );
2308 1665 messageElement.html(formattedContent);
2309 1666 }
2310 1667
2311 1668 $fragment.append(messageElement);
@@ -2312,47 +1669,54 @@
2312 1669
2313 1670 // Track message IDs
2314 1671 if (message.id) {
2315 1672 highestMessageId = Math.max(highestMessageId, message.id);
2316 - instance.processedMessageIds.add(message.id);
1673 + processedMessageIds.add(message.id);
2317 1674 }
2318 1675 });
2319 1676
2320 1677 // Only append messages and scroll if we have content
2321 1678 $chatBox.append($fragment);
2322 - scrollToBottom(botId, true);
1679 + scrollToBottom(true);
2323 1680
2324 1681 // Collapse quick questions if we have conversation history
2325 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2326 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2327 - collapseQuickQuestions(botId);
1682 + if (hasQuickQuestions()) {
1683 + collapseQuickQuestions();
2328 1684 }
2329 1685
2330 1686 // Update lastSeenMessageId after history loads
2331 - instance.lastSeenMessageId = highestMessageId;
1687 + lastSeenMessageId = highestMessageId;
2332 1688
2333 1689 // Only update chat mode if persistence is enabled and we have messages
2334 1690 if (chatPersistenceEnabled) {
2335 1691 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2336 1692 if (lastMessage.role === 'agent') {
2337 - updateChatModeIndicator('agent', botId);
1693 + updateChatModeIndicator('agent');
2338 1694 }
2339 1695 }
2340 -
2341 - // Mark as loaded ONLY after successful load
2342 - instance.chatHistoryLoaded = true;
1696 + } else {
1697 + // No conversation history - this is normal for new chats
1698 + //console.log("No conversation history found for this session - starting fresh chat.");
2343 1699 }
1700 + } else {
1701 + // Response successful but no conversation data - this is also normal
1702 + //console.log("No conversation data in response - starting fresh chat.");
2344 1703 }
1704 + } else {
1705 + // Only show error if the response explicitly indicates an error
1706 + console.warn("Failed to load chat history:", response.message || "Unknown error");
1707 + // Don't show error message to user for failed history loads
1708 + // Just start with a fresh chat instead
2345 1709 }
2346 - if (onComplete) onComplete();
2347 1710 },
2348 1711 error: function(xhr, status, error) {
2349 - // Error loading chat history - silently continue
2350 - if (onComplete) onComplete();
1712 + // Only log AJAX errors, don't show them to the user
1713 + console.error("AJAX error loading chat history:", status, error);
1714 + // Start with fresh chat - don't show error to user
2351 1715 }
2352 1716 });
2353 1717 } else {
2354 - if (onComplete) onComplete();
1718 + //console.log("Chat persistence is disabled or no session ID found. Starting fresh chat.");
2355 1719 }
2356 1720 }
2357 1721
2358 1722
@@ -2366,42 +1730,40 @@
2366 1730 element.addEventListener(eventType, handler);
2367 1731 }
2368 1732 }
2369 1733
2370 - function showActivePdf(filename, botId) {
2371 - botId = botId || 'default';
2372 - const container = getElementDOM(botId, 'active-pdf-container');
2373 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2374 -
1734 + function showActivePdf(filename) {
1735 + const container = document.getElementById('active-pdf-container');
1736 + const nameElement = document.getElementById('active-pdf-name');
1737 +
2375 1738 if (!container || !nameElement) {
1739 + //console.error('PDF container elements not found');
2376 1740 return;
2377 1741 }
2378 -
1742 +
2379 1743 nameElement.textContent = filename;
2380 1744 container.style.display = 'flex';
2381 1745 }
2382 -
2383 - function showActiveWord(filename, botId) {
2384 - botId = botId || 'default';
2385 - const container = getElementDOM(botId, 'active-word-container');
2386 - const nameElement = getElementDOM(botId, 'active-word-name');
2387 -
1746 +
1747 + function showActiveWord(filename) {
1748 + const container = document.getElementById('active-word-container');
1749 + const nameElement = document.getElementById('active-word-name');
1750 +
2388 1751 if (!container || !nameElement) {
1752 + //console.error('Word document container elements not found');
2389 1753 return;
2390 1754 }
2391 -
1755 +
2392 1756 nameElement.textContent = filename;
2393 1757 container.style.display = 'flex';
2394 1758 }
2395 -
2396 - function removeActivePdf(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - const container = getElementDOM(botId, 'active-pdf-container');
2400 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2401 -
2402 - if (!container || !nameElement || !instance.activePdfFile) return;
2403 -
1759 +
1760 + function removeActivePdf() {
1761 + const container = document.getElementById('active-pdf-container');
1762 + const nameElement = document.getElementById('active-pdf-name');
1763 +
1764 + if (!container || !nameElement || !activePdfFile) return;
1765 +
2404 1766 fetch(mxchatChat.ajax_url, {
2405 1767 method: 'POST',
2406 1768 headers: {
2407 1769 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2407,9 +1769,9 @@
2407 1769 'Content-Type': 'application/x-www-form-urlencoded',
2408 1770 },
2409 1771 body: new URLSearchParams({
2410 1772 'action': 'mxchat_remove_pdf',
2411 - 'session_id': getChatSession(botId),
1773 + 'session_id': sessionId,
2412 1774 'nonce': mxchatChat.nonce
2413 1775 })
2414 1776 })
2415 1777 .then(response => response.json())
@@ -2421,12 +1783,12 @@
2421 1783 appendMessage('bot', 'PDF removed.');
2422 1784 }
2423 1785 })
2424 1786 .catch(error => {
2425 - // Error removing PDF - silently continue
1787 + //console.error('Error removing PDF:', error);
2426 1788 });
2427 1789 }
2428 -
1790 +
2429 1791 function removeActiveWord() {
2430 1792 const container = document.getElementById('active-word-container');
2431 1793 const nameElement = document.getElementById('active-word-name');
2432 1794
@@ -2452,53 +1814,56 @@
2452 1814 appendMessage('bot', 'Word document removed.');
2453 1815 }
2454 1816 })
2455 1817 .catch(error => {
2456 - // Error removing Word document - silently continue
1818 + //console.error('Error removing Word document:', error);
2457 1819 });
2458 1820 }
2459 -
1821 +
2460 1822 // ====================================
2461 1823 // CONSENT & COMPLIANCE (GDPR)
2462 1824 // ====================================
2463 -
2464 - function initializeChatVisibility(botId) {
2465 - botId = botId || 'default';
2466 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2467 - mxchatChat.complianz_toggle === '1' ||
1825 +
1826 + function initializeChatVisibility() {
1827 + //console.log('Initializing chat visibility');
1828 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1829 + mxchatChat.complianz_toggle === '1' ||
2468 1830 mxchatChat.complianz_toggle === 1;
2469 -
1831 +
2470 1832 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2471 1833 // Initial check
2472 - checkConsentAndShowChat(botId);
2473 -
1834 + checkConsentAndShowChat();
1835 +
2474 1836 // Listen for consent changes
2475 1837 $(document).on('cmplz_status_change', function(event) {
2476 - checkConsentAndShowChat(botId);
1838 + //console.log('Status change detected');
1839 + checkConsentAndShowChat();
2477 1840 });
2478 1841 } else {
2479 1842 // If Complianz is not enabled, always show
2480 - getElement(botId, 'floating-chatbot-button')
1843 + $('#floating-chatbot-button')
2481 1844 .css('display', 'flex')
2482 1845 .removeClass('hidden no-consent')
2483 1846 .fadeTo(500, 1);
2484 -
1847 +
2485 1848 // Also check pre-chat message when Complianz is not enabled
2486 - checkPreChatDismissal(botId);
1849 + checkPreChatDismissal();
2487 1850 }
2488 1851 }
2489 1852
2490 -
2491 - function checkConsentAndShowChat(botId) {
2492 - botId = botId || 'default';
1853 +
1854 + function checkConsentAndShowChat() {
2493 1855 var consentStatus = cmplz_has_consent('marketing');
2494 1856 var consentType = complianz.consenttype;
2495 -
2496 - let $widget = getElement(botId, 'floating-chatbot-button');
2497 - let $chatbot = getElement(botId, 'floating-chatbot');
2498 - let $preChat = getElement(botId, 'pre-chat-message');
2499 -
1857 +
1858 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1859 +
1860 + let $widget = $('#floating-chatbot-button');
1861 + let $chatbot = $('#floating-chatbot');
1862 + let $preChat = $('#pre-chat-message');
1863 +
2500 1864 if (consentStatus === true) {
1865 + //console.log('Consent granted - showing widget');
2501 1866 $widget
2502 1867 .removeClass('no-consent')
2503 1868 .css('display', 'flex')
2504 1869 .removeClass('hidden')
@@ -2503,12 +1868,13 @@
2503 1868 .css('display', 'flex')
2504 1869 .removeClass('hidden')
2505 1870 .fadeTo(500, 1);
2506 1871 $chatbot.removeClass('no-consent');
2507 -
1872 +
2508 1873 // Show pre-chat message if not dismissed
2509 - checkPreChatDismissal(botId);
1874 + checkPreChatDismissal();
2510 1875 } else {
1876 + //console.log('No consent - hiding widget');
2511 1877 $widget
2512 1878 .addClass('no-consent')
2513 1879 .fadeTo(500, 0, function() {
2514 1880 $(this)
@@ -2515,9 +1881,9 @@
2515 1881 .css('display', 'none')
2516 1882 .addClass('hidden');
2517 1883 });
2518 1884 $chatbot.addClass('no-consent');
2519 -
1885 +
2520 1886 // Hide pre-chat message when no consent
2521 1887 $preChat.hide();
2522 1888 }
2523 1889 }
@@ -2525,38 +1891,46 @@
2525 1891
2526 1892 // ====================================
2527 1893 // PRE-CHAT MESSAGE HANDLING
2528 1894 // ====================================
2529 -
2530 - function checkPreChatDismissal(botId) {
2531 - botId = botId || 'default';
2532 - try {
2533 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2534 - if (dismissedAt) {
2535 - // Re-show after 24 hours
2536 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2537 - if (elapsed < 86400000) {
2538 - getElement(botId, 'pre-chat-message').hide();
2539 - return;
1895 +
1896 + function checkPreChatDismissal() {
1897 + $.ajax({
1898 + url: mxchatChat.ajax_url,
1899 + type: 'POST',
1900 + data: {
1901 + action: 'mxchat_check_pre_chat_message_status',
1902 + _ajax_nonce: mxchatChat.nonce
1903 + },
1904 + success: function(response) {
1905 + if (response.success && !response.data.dismissed) {
1906 + $('#pre-chat-message').fadeIn(250);
1907 + } else {
1908 + $('#pre-chat-message').hide();
2540 1909 }
2541 - // Expired — clear and show again
2542 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
1910 + },
1911 + error: function() {
1912 + //console.error('Failed to check pre-chat message dismissal status.');
2543 1913 }
2544 - getElement(botId, 'pre-chat-message').fadeIn(250);
2545 - } catch (e) {
2546 - // localStorage unavailable — show the message
2547 - getElement(botId, 'pre-chat-message').fadeIn(250);
2548 - }
1914 + });
2549 1915 }
2550 -
2551 - function handlePreChatDismissal(botId) {
2552 - botId = botId || 'default';
2553 - getElement(botId, 'pre-chat-message').fadeOut(200);
2554 - try {
2555 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2556 - } catch (e) {
2557 - // localStorage unavailable — dismissal won't persist
2558 - }
1916 +
1917 + function handlePreChatDismissal() {
1918 + $('#pre-chat-message').fadeOut(200);
1919 + $.ajax({
1920 + url: mxchatChat.ajax_url,
1921 + type: 'POST',
1922 + data: {
1923 + action: 'mxchat_dismiss_pre_chat_message',
1924 + _ajax_nonce: mxchatChat.nonce
1925 + },
1926 + success: function() {
1927 + $('#pre-chat-message').hide();
1928 + },
1929 + error: function() {
1930 + //console.error('Failed to dismiss pre-chat message.');
1931 + }
1932 + });
2559 1933 }
2560 1934
2561 1935
2562 1936 // ====================================
@@ -2582,104 +1956,78 @@
2582 1956 // ====================================
2583 1957
2584 1958 $(document).on('click', '.mxchat-popular-question', function () {
2585 1959 var question = $(this).text();
2586 - var botId = getBotIdFromElement(this);
2587 -
1960 +
2588 1961 // Append the question as if the user typed it
2589 - appendMessage("user", question, '', [], false, botId);
2590 -
1962 + appendMessage("user", question);
1963 +
2591 1964 // Only collapse if there are questions
2592 - if (hasQuickQuestions(botId)) {
2593 - collapseQuickQuestions(botId);
1965 + if (hasQuickQuestions()) {
1966 + collapseQuickQuestions();
2594 1967 }
2595 -
1968 +
2596 1969 // Send the question to the server
2597 - sendMessageToChatbot(question, botId);
1970 + sendMessageToChatbot(question);
2598 1971 });
2599 1972
2600 1973 $(document).on('click', '.questions-toggle-btn', function(e) {
2601 1974 e.preventDefault();
2602 1975 e.stopPropagation();
2603 - var botId = getBotIdFromElement(this);
2604 - expandQuickQuestions(botId);
1976 + expandQuickQuestions();
2605 1977 });
2606 1978
2607 1979 $(document).on('click', '.questions-collapse-btn', function(e) {
2608 1980 e.preventDefault();
2609 1981 e.stopPropagation();
2610 - var botId = getBotIdFromElement(this);
2611 - collapseQuickQuestions(botId);
1982 + collapseQuickQuestions();
2612 1983 });
2613 1984
2614 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2615 - $(document).on('click', '.floating-chatbot-button', function() {
2616 - var botId = getBotIdFromElement(this);
2617 - var $chatbot = getElement(botId, 'floating-chatbot');
2618 - var $badge = getElement(botId, 'chat-notification-badge');
2619 - var $preChat = getElement(botId, 'pre-chat-message');
2620 -
2621 - if ($chatbot.hasClass('hidden')) {
2622 - $chatbot.removeClass('hidden').addClass('visible');
1985 + // Chatbot visibility toggle handlers
1986 + $(document).on('click', '#floating-chatbot-button', function() {
1987 + var chatbot = $('#floating-chatbot');
1988 + if (chatbot.hasClass('hidden')) {
1989 + chatbot.removeClass('hidden').addClass('visible');
2623 1990 $(this).addClass('hidden');
2624 - $badge.hide(); // Hide notification when opening chat
1991 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2625 1992 disableScroll();
2626 - $preChat.fadeOut(250);
2627 -
2628 - // Load chat history for returning visitors (persistence)
2629 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2630 - if (chatPersistenceEnabled) {
2631 - MxChatInstances.ensureSession(botId);
2632 - }
2633 -
2634 - // Deferred email check — only on first widget open
2635 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2636 - var instance = MxChatInstances.get(botId);
2637 - if (emailBlocker && !instance.emailCheckDone) {
2638 - instance.emailCheckDone = true;
2639 - resolveEmailState(botId);
2640 - } else if (!emailBlocker) {
2641 - // No email collection — still route through showChatContainerForBot
2642 - // so the loader is shown while chat history loads
2643 - showChatContainerForBot(botId);
2644 - }
1993 + $('#pre-chat-message').fadeOut(250);
2645 1994 } else {
2646 - $chatbot.removeClass('visible').addClass('hidden');
1995 + chatbot.removeClass('visible').addClass('hidden');
2647 1996 $(this).removeClass('hidden');
2648 1997 enableScroll();
2649 - checkPreChatDismissal(botId);
1998 + checkPreChatDismissal();
2650 1999 }
2651 2000 });
2652 -
2653 - // Allow clicking anywhere on the title bar to close the chatbot
2654 - $(document).on('click', '.chatbot-top-bar', function() {
2655 - var botId = getBotIdFromElement(this);
2656 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2657 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2001 +
2002 + $(document).on('click', '#exit-chat-button', function() {
2003 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2004 + $('#floating-chatbot-button').removeClass('hidden');
2658 2005 enableScroll();
2659 2006 });
2660 -
2007 +
2661 2008 $(document).on('click', '.close-pre-chat-message', function(e) {
2662 2009 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2663 - var botId = getBotIdFromElement(this);
2664 - handlePreChatDismissal(botId);
2010 + $('#pre-chat-message').fadeOut(200, function() {
2011 + $(this).remove();
2012 + });
2665 2013 });
2014 +
2666 2015
2667 -
2668 - // PDF upload button handlers - use class selector
2669 - $(document).on('click', '.pdf-upload-btn', function() {
2670 - var botId = getBotIdFromElement(this);
2671 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2672 - if (pdfInput) pdfInput.click();
2673 - });
2674 -
2675 - // Word upload button handlers - use class selector
2676 - $(document).on('click', '.word-upload-btn', function() {
2677 - var botId = getBotIdFromElement(this);
2678 - var wordInput = getElementDOM(botId, 'word-upload');
2679 - if (wordInput) wordInput.click();
2680 - });
2016 + // PDF upload button handlers
2017 + if (document.getElementById('pdf-upload-btn')) {
2018 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2019 + document.getElementById('pdf-upload').click();
2020 + });
2021 + }
2681 2022
2023 + // Word upload button handlers
2024 + if (document.getElementById('word-upload-btn')) {
2025 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2026 + document.getElementById('word-upload').click();
2027 + });
2028 + }
2029 +
2682 2030 // PDF file input change handler
2683 2031 addSafeEventListener('pdf-upload', 'change', async function(e) {
2684 2032 const file = e.target.files[0];
2685 2033
@@ -2688,13 +2036,15 @@
2688 2036 return;
2689 2037 }
2690 2038
2691 2039 if (!sessionId) {
2040 + //console.error('No session ID found');
2692 2041 alert('Error: No session ID found');
2693 2042 return;
2694 2043 }
2695 -
2044 +
2696 2045 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2046 + //console.error('mxchatChat not properly configured:', mxchatChat);
2697 2047 alert('Error: Ajax configuration missing');
2698 2048 return;
2699 2049 }
2700 2050
@@ -2736,11 +2086,13 @@
2736 2086 appendMessage('bot', data.data.message);
2737 2087 scrollToBottom();
2738 2088 activePdfFile = data.data.filename;
2739 2089 } else {
2090 + //console.error('Upload failed:', data.data);
2740 2091 alert('Failed to upload PDF. Please try again.');
2741 2092 }
2742 2093 } catch (error) {
2094 + //console.error('Upload error:', error);
2743 2095 alert('Error uploading file. Please try again.');
2744 2096 } finally {
2745 2097 uploadBtn.disabled = false;
2746 2098 sendBtn.disabled = false;
@@ -2758,12 +2110,13 @@
2758 2110 return;
2759 2111 }
2760 2112
2761 2113 if (!sessionId) {
2114 + //console.error('No session ID found');
2762 2115 alert('Error: No session ID found');
2763 2116 return;
2764 2117 }
2765 -
2118 +
2766 2119 // Disable buttons and show loading state
2767 2120 const uploadBtn = document.getElementById('word-upload-btn');
2768 2121 const sendBtn = document.getElementById('send-button');
2769 2122 const originalBtnContent = uploadBtn.innerHTML;
@@ -2801,11 +2154,13 @@
2801 2154 appendMessage('bot', data.data.message);
2802 2155 scrollToBottom();
2803 2156 activeWordFile = data.data.filename;
2804 2157 } else {
2158 + //console.error('Upload failed:', data.data);
2805 2159 alert('Failed to upload Word document. Please try again.');
2806 2160 }
2807 2161 } catch (error) {
2162 + //console.error('Upload error:', error);
2808 2163 alert('Error uploading file. Please try again.');
2809 2164 } finally {
2810 2165 uploadBtn.disabled = false;
2811 2166 sendBtn.disabled = false;
@@ -2863,497 +2218,454 @@
2863 2218 });
2864 2219
2865 2220
2866 2221 // ====================================
2867 -// INIT LOADER & CHAT CONTAINER HELPERS
2222 +// EMAIL COLLECTION SETUP - FIXED VERSION
2868 2223 // ====================================
2869 -// These must be outside the email collection block so they're always available
2870 -// (used by persistence loading even when email collection is off)
2871 -
2872 -function showInitLoader(botId) {
2873 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2874 - if (loader) loader.style.display = 'flex';
2875 -}
2876 -
2877 -function hideInitLoader(botId) {
2878 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2879 - if (loader) loader.style.display = 'none';
2880 -}
2881 -
2882 -function showEmailFormForBot(botId) {
2883 - hideInitLoader(botId);
2884 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2885 - var chatContainer = getElementDOM(botId, 'chat-container');
2886 - if (emailBlocker) emailBlocker.style.display = 'flex';
2887 - if (chatContainer) chatContainer.style.display = 'none';
2888 -}
2889 -
2890 -function showChatContainerForBot(botId) {
2891 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2892 - var chatContainer = getElementDOM(botId, 'chat-container');
2893 - if (emailBlocker) emailBlocker.style.display = 'none';
2894 -
2895 - var instance = MxChatInstances.get(botId);
2896 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2897 -
2898 - // If persistence is on and history hasn't loaded yet, show loader
2899 - // while history loads to prevent flash of empty chat
2900 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2901 - if (chatContainer) chatContainer.style.display = 'none';
2902 - showInitLoader(botId);
2903 - loadChatHistory(botId, function() {
2904 - hideInitLoader(botId);
2905 - if (chatContainer) chatContainer.style.display = 'flex';
2906 - scrollToBottom(botId, true);
2907 - });
2908 - } else {
2909 - hideInitLoader(botId);
2910 - if (chatContainer) chatContainer.style.display = 'flex';
2911 - if (typeof loadChatHistory === 'function') {
2912 - loadChatHistory(botId);
2913 - }
2914 - }
2915 -}
2916 -
2917 -// ====================================
2918 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2919 -// ====================================
2920 2224 // Only run email collection setup if it's enabled
2921 2225 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2226 + //console.log('Email collection is enabled, setting up handlers...');
2227 +
2228 + // Email collection form setup and handlers
2229 + const emailForm = document.getElementById('email-collection-form');
2230 + const emailBlocker = document.getElementById('email-blocker');
2231 + const chatbotWrapper = document.getElementById('chat-container');
2922 2232
2923 - // Track submitting state per bot
2924 - const emailSubmittingState = {};
2233 + if (emailForm && emailBlocker && chatbotWrapper) {
2234 +
2235 + // Add loading state management
2236 + let isSubmitting = false;
2237 +
2238 + // Optimized UI transition functions
2239 + function showEmailForm() {
2240 + emailBlocker.style.display = 'flex';
2241 + chatbotWrapper.style.display = 'none';
2242 + }
2925 2243
2926 - // Add CSS animations for email form (once globally)
2927 - if (!document.getElementById('email-error-styles')) {
2928 - const style = document.createElement('style');
2929 - style.id = 'email-error-styles';
2930 - style.textContent = `
2931 - @keyframes fadeInError {
2932 - from { opacity: 0; transform: translateY(-5px); }
2933 - to { opacity: 1; transform: translateY(0); }
2244 + function showChatContainer() {
2245 + // Show chat immediately without delay
2246 + emailBlocker.style.display = 'none';
2247 + chatbotWrapper.style.display = 'flex';
2248 +
2249 + // Load chat history only after showing chat container
2250 + if (typeof loadChatHistory === 'function') {
2251 + loadChatHistory();
2934 2252 }
2935 - .email-input-shake {
2936 - animation: shake 0.5s ease-in-out;
2937 - }
2938 - @keyframes shake {
2939 - 0%, 100% { transform: translateX(0); }
2940 - 25% { transform: translateX(-5px); }
2941 - 75% { transform: translateX(5px); }
2942 - }
2943 - @keyframes spin {
2944 - from { transform: rotate(0deg); }
2945 - to { transform: rotate(360deg); }
2946 - }
2947 - .email-spinner {
2948 - display: inline-block;
2949 - vertical-align: middle;
2950 - }
2951 - `;
2952 - document.head.appendChild(style);
2953 - }
2253 + }
2954 2254
2955 - function isValidEmailAddress(email) {
2956 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2957 - return emailRegex.test(email.trim()) && email.length <= 254;
2958 - }
2255 + // Enhanced email validation
2256 + function isValidEmail(email) {
2257 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2258 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2259 + }
2959 2260
2960 - function isValidNameInput(name) {
2961 - return name && name.trim().length >= 2 && name.trim().length <= 100;
2962 - }
2261 + // Enhanced name validation
2262 + function isValidName(name) {
2263 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2264 + }
2963 2265
2964 - /**
2965 - * Replace {visitor_name} placeholder in intro message with actual visitor name
2966 - * @param {string} botId - The bot instance ID
2967 - * @param {string} visitorName - The visitor's name to insert
2968 - */
2969 - function replaceVisitorNamePlaceholder(botId, visitorName) {
2970 - var chatBox = getElementDOM(botId, 'chat-box');
2971 - if (!chatBox) return;
2972 -
2973 - // Find the first bot message (intro message)
2974 - var introMessage = chatBox.querySelector('.bot-message');
2975 - if (!introMessage) return;
2976 -
2977 - var messageContent = introMessage.querySelector('div[dir="auto"]');
2978 - if (!messageContent) return;
2979 -
2980 - var html = messageContent.innerHTML;
2981 -
2982 - // Replace {visitor_name} placeholder (case-insensitive)
2983 - if (visitorName && visitorName.trim()) {
2984 - // Escape HTML to prevent XSS
2985 - var safeName = $('<div>').text(visitorName.trim()).html();
2986 - html = html.replace(/\{visitor_name\}/gi, safeName);
2987 - } else {
2988 - // Remove placeholder and clean up spacing if no name provided
2989 - html = html.replace(/\{visitor_name\}/gi, '');
2990 - // Clean up any double spaces that might result
2991 - html = html.replace(/\s{2,}/g, ' ').trim();
2266 + // Show loading state with spinner
2267 + function setSubmissionState(loading) {
2268 + const submitButton = document.getElementById('email-submit-button');
2269 + const emailInput = document.getElementById('user-email');
2270 + const nameInput = document.getElementById('user-name');
2271 +
2272 + if (loading) {
2273 + isSubmitting = true;
2274 + if (submitButton) submitButton.disabled = true;
2275 + if (emailInput) emailInput.disabled = true;
2276 + if (nameInput) nameInput.disabled = true;
2277 +
2278 + // Store original content and add spinner
2279 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2280 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2281 +
2282 + // Add loading spinner while keeping original text
2283 + const originalText = submitButton.textContent;
2284 + submitButton.innerHTML = `
2285 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2286 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2287 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2288 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2289 + </circle>
2290 + </svg>
2291 + ${originalText}
2292 + `;
2293 +
2294 + submitButton.style.opacity = '0.8';
2295 + }
2296 + } else {
2297 + isSubmitting = false;
2298 + if (submitButton) submitButton.disabled = false;
2299 + if (emailInput) emailInput.disabled = false;
2300 + if (nameInput) nameInput.disabled = false;
2301 +
2302 + // Restore original content
2303 + if (submitButton) {
2304 + const originalHtml = submitButton.getAttribute('data-original-html');
2305 + if (originalHtml) {
2306 + submitButton.innerHTML = originalHtml;
2307 + }
2308 + submitButton.style.opacity = '1';
2309 + }
2310 + }
2992 2311 }
2993 2312
2994 - messageContent.innerHTML = html;
2995 - }
2996 -
2997 - function setEmailSubmissionState(botId, loading) {
2998 - var submitButton = getElementDOM(botId, 'email-submit-button');
2999 - var emailInput = getElementDOM(botId, 'user-email');
3000 - var nameInput = getElementDOM(botId, 'user-name');
3001 -
3002 - if (loading) {
3003 - emailSubmittingState[botId] = true;
3004 - if (submitButton) submitButton.disabled = true;
3005 - if (emailInput) emailInput.disabled = true;
3006 - if (nameInput) nameInput.disabled = true;
3007 -
3008 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3009 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3010 - const originalText = submitButton.textContent;
3011 - submitButton.innerHTML = `
3012 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3013 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3014 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3015 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3016 - </circle>
3017 - </svg>
3018 - ${originalText}
2313 + // Error display functions
2314 + function showEmailError(message) {
2315 + clearEmailError();
2316 +
2317 + const errorDiv = document.createElement('div');
2318 + errorDiv.className = 'email-error';
2319 + errorDiv.style.cssText = `
2320 + color: #e74c3c;
2321 + font-size: 12px;
2322 + margin-top: 8px;
2323 + padding: 4px 0;
2324 + animation: fadeInError 0.3s ease;
2325 + `;
2326 + errorDiv.textContent = message;
2327 +
2328 + // Add CSS animation if not already present
2329 + if (!document.getElementById('email-error-styles')) {
2330 + const style = document.createElement('style');
2331 + style.id = 'email-error-styles';
2332 + style.textContent = `
2333 + @keyframes fadeInError {
2334 + from { opacity: 0; transform: translateY(-5px); }
2335 + to { opacity: 1; transform: translateY(0); }
2336 + }
2337 + .email-input-shake {
2338 + animation: shake 0.5s ease-in-out;
2339 + }
2340 + @keyframes shake {
2341 + 0%, 100% { transform: translateX(0); }
2342 + 25% { transform: translateX(-5px); }
2343 + 75% { transform: translateX(5px); }
2344 + }
2345 + @keyframes spin {
2346 + from { transform: rotate(0deg); }
2347 + to { transform: rotate(360deg); }
2348 + }
2349 + .email-spinner {
2350 + display: inline-block;
2351 + vertical-align: middle;
2352 + }
3019 2353 `;
3020 - submitButton.style.opacity = '0.8';
2354 + document.head.appendChild(style);
3021 2355 }
3022 - } else {
3023 - emailSubmittingState[botId] = false;
3024 - if (submitButton) submitButton.disabled = false;
3025 - if (emailInput) emailInput.disabled = false;
3026 - if (nameInput) nameInput.disabled = false;
3027 -
3028 - if (submitButton) {
3029 - const originalHtml = submitButton.getAttribute('data-original-html');
3030 - if (originalHtml) {
3031 - submitButton.innerHTML = originalHtml;
3032 - }
3033 - submitButton.style.opacity = '1';
2356 +
2357 + emailForm.appendChild(errorDiv);
2358 +
2359 + // Add shake animation to inputs
2360 + const emailInput = document.getElementById('user-email');
2361 + const nameInput = document.getElementById('user-name');
2362 +
2363 + if (emailInput) {
2364 + emailInput.classList.add('email-input-shake');
2365 + setTimeout(() => {
2366 + emailInput.classList.remove('email-input-shake');
2367 + }, 500);
3034 2368 }
2369 +
2370 + if (nameInput) {
2371 + nameInput.classList.add('email-input-shake');
2372 + setTimeout(() => {
2373 + nameInput.classList.remove('email-input-shake');
2374 + }, 500);
2375 + }
3035 2376 }
3036 - }
3037 2377
3038 - function showEmailError(botId, message) {
3039 - clearEmailError(botId);
3040 -
3041 - var emailForm = getElementDOM(botId, 'email-collection-form');
3042 - if (!emailForm) return;
3043 -
3044 - const errorDiv = document.createElement('div');
3045 - errorDiv.className = 'email-error';
3046 - errorDiv.style.cssText = `
3047 - color: #e74c3c;
3048 - font-size: 12px;
3049 - margin-top: 8px;
3050 - padding: 4px 0;
3051 - animation: fadeInError 0.3s ease;
3052 - `;
3053 - errorDiv.textContent = message;
3054 - emailForm.appendChild(errorDiv);
3055 -
3056 - // Add shake animation to inputs
3057 - var emailInput = getElementDOM(botId, 'user-email');
3058 - var nameInput = getElementDOM(botId, 'user-name');
3059 -
3060 - if (emailInput) {
3061 - emailInput.classList.add('email-input-shake');
3062 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3063 - }
3064 - if (nameInput) {
3065 - nameInput.classList.add('email-input-shake');
3066 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3067 - }
3068 - }
3069 -
3070 - function clearEmailError(botId) {
3071 - var emailForm = getElementDOM(botId, 'email-collection-form');
3072 - if (emailForm) {
2378 + function clearEmailError() {
3073 2379 const existingErrors = emailForm.querySelectorAll('.email-error');
3074 2380 existingErrors.forEach(error => error.remove());
3075 2381 }
3076 - }
3077 2382
3078 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3079 - function resolveEmailState(botId) {
3080 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3081 - if (mxchatChat.initial_email_state.show_email_form) {
3082 - showEmailFormForBot(botId);
3083 - } else {
3084 - showChatContainerForBot(botId);
2383 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2384 + //console.log('Setting up form submit handler...');
2385 +
2386 + // Remove any existing event listeners first
2387 + emailForm.removeEventListener('submit', handleFormSubmit);
2388 +
2389 + // Add the form submit handler
2390 + emailForm.addEventListener('submit', handleFormSubmit);
2391 +
2392 + function handleFormSubmit(event) {
2393 + //console.log('Form submit handler triggered!');
2394 + event.preventDefault();
2395 + event.stopPropagation();
2396 +
2397 + // Prevent double submission
2398 + if (isSubmitting) {
2399 + //console.log('Already submitting, ignoring...');
2400 + return false;
3085 2401 }
3086 - } else {
3087 - checkSessionAndEmailForBot(botId);
3088 - }
3089 - }
3090 2402
3091 - function checkSessionAndEmailForBot(botId) {
3092 - const sessionId = MxChatInstances.ensureSession(botId);
2403 + const userEmail = document.getElementById('user-email').value.trim();
2404 + const nameInput = document.getElementById('user-name');
2405 + const userName = nameInput ? nameInput.value.trim() : '';
2406 + const sessionId = getChatSession();
3093 2407
3094 - // Hide both panels while we check — show loader instead
3095 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3096 - var chatContainer = getElementDOM(botId, 'chat-container');
3097 - if (emailBlocker) emailBlocker.style.display = 'none';
3098 - if (chatContainer) chatContainer.style.display = 'none';
3099 - showInitLoader(botId);
2408 + //console.log('Form data:', { userEmail, userName, sessionId });
3100 2409
3101 - fetch(mxchatChat.ajax_url, {
3102 - method: 'POST',
3103 - headers: {
3104 - 'Content-Type': 'application/x-www-form-urlencoded',
3105 - },
3106 - body: new URLSearchParams({
3107 - action: 'mxchat_check_email_provided',
3108 - session_id: sessionId,
3109 - nonce: mxchatChat.nonce,
3110 - })
3111 - })
3112 - .then((response) => {
3113 - if (!response.ok) {
3114 - throw new Error(`HTTP error! status: ${response.status}`);
2410 + // Validate email before submission
2411 + if (!userEmail) {
2412 + showEmailError('Please enter your email address.');
2413 + return false;
3115 2414 }
3116 - return response.json();
3117 - })
3118 - .then((data) => {
3119 - if (data.success) {
3120 - if (data.data.logged_in || data.data.email) {
3121 - showChatContainerForBot(botId);
3122 - } else {
3123 - showEmailFormForBot(botId);
3124 - }
3125 - } else {
3126 - showEmailFormForBot(botId);
2415 +
2416 + if (!isValidEmail(userEmail)) {
2417 + showEmailError('Please enter a valid email address.');
2418 + return false;
3127 2419 }
3128 - })
3129 - .catch((error) => {
3130 - showEmailFormForBot(botId);
3131 - });
3132 - }
3133 2420
3134 - // Event delegation for email form submission
3135 - $(document).on('submit', '.email-collection-form', function(e) {
3136 - e.preventDefault();
3137 - e.stopPropagation();
2421 + // Validate name if field exists
2422 + if (nameInput && !isValidName(userName)) {
2423 + showEmailError('Please enter a valid name (2-100 characters).');
2424 + return false;
2425 + }
3138 2426
3139 - var botId = getBotIdFromElement(this);
2427 + // Clear any existing errors
2428 + clearEmailError();
2429 + setSubmissionState(true);
3140 2430
3141 - // Prevent double submission
3142 - if (emailSubmittingState[botId]) {
3143 - return false;
3144 - }
2431 + //console.log('Sending AJAX request...');
3145 2432
3146 - var emailInput = getElementDOM(botId, 'user-email');
3147 - var nameInput = getElementDOM(botId, 'user-name');
3148 - var userEmail = emailInput ? emailInput.value.trim() : '';
3149 - var userName = nameInput ? nameInput.value.trim() : '';
3150 - var sessionId = MxChatInstances.ensureSession(botId);
2433 + // Prepare form data with optional name
2434 + const formData = new URLSearchParams({
2435 + action: 'mxchat_handle_save_email_and_response',
2436 + email: userEmail,
2437 + session_id: sessionId,
2438 + nonce: mxchatChat.nonce,
2439 + });
3151 2440
3152 - // Validate email
3153 - if (!userEmail) {
3154 - showEmailError(botId, 'Please enter your email address.');
3155 - return false;
3156 - }
2441 + // Add name to form data if provided
2442 + if (userName) {
2443 + formData.append('name', userName);
2444 + }
3157 2445
3158 - if (!isValidEmailAddress(userEmail)) {
3159 - showEmailError(botId, 'Please enter a valid email address.');
3160 - return false;
3161 - }
2446 + fetch(mxchatChat.ajax_url, {
2447 + method: 'POST',
2448 + headers: {
2449 + 'Content-Type': 'application/x-www-form-urlencoded',
2450 + },
2451 + body: formData
2452 + })
2453 + .then((response) => {
2454 + //console.log('Response received:', response);
2455 + if (!response.ok) {
2456 + throw new Error(`HTTP error! status: ${response.status}`);
2457 + }
2458 + return response.json();
2459 + })
2460 + .then((data) => {
2461 + //console.log('Response data:', data);
2462 + setSubmissionState(false);
2463 +
2464 + if (data.success) {
2465 + // Show chat immediately
2466 + showChatContainer();
3162 2467
3163 - // Validate name if field exists and has content
3164 - if (nameInput && userName && !isValidNameInput(userName)) {
3165 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3166 - return false;
2468 + // Handle bot response if provided
2469 + if (data.message && typeof appendMessage === 'function') {
2470 + setTimeout(() => {
2471 + appendMessage('bot', data.message);
2472 + if (typeof scrollToBottom === 'function') {
2473 + scrollToBottom();
2474 + }
2475 + }, 100);
2476 + }
2477 + } else {
2478 + showEmailError(data.message || 'Failed to save email. Please try again.');
2479 + }
2480 + })
2481 + .catch((error) => {
2482 + console.error('Email submission error:', error);
2483 + setSubmissionState(false);
2484 + showEmailError('An error occurred. Please try again.');
2485 + });
2486 +
2487 + return false; // Extra prevention
3167 2488 }
3168 2489
3169 - clearEmailError(botId);
3170 - setEmailSubmissionState(botId, true);
2490 + // Real-time email validation
2491 + const emailInput = document.getElementById('user-email');
2492 + if (emailInput) {
2493 + let validationTimeout;
2494 +
2495 + emailInput.addEventListener('input', function() {
2496 + // Clear previous validation timeout
2497 + if (validationTimeout) {
2498 + clearTimeout(validationTimeout);
2499 + }
2500 +
2501 + // Debounce validation
2502 + validationTimeout = setTimeout(() => {
2503 + const email = this.value.trim();
2504 + clearEmailError();
2505 +
2506 + if (email && !isValidEmail(email)) {
2507 + showEmailError('Please enter a valid email address.');
2508 + }
2509 + }, 500);
2510 + });
3171 2511
3172 - // Prepare form data
3173 - const formData = new URLSearchParams({
3174 - action: 'mxchat_handle_save_email_and_response',
3175 - email: userEmail,
3176 - session_id: sessionId,
3177 - nonce: mxchatChat.nonce,
3178 - });
3179 -
3180 - if (userName) {
3181 - formData.append('name', userName);
2512 + // Handle Enter key
2513 + emailInput.addEventListener('keypress', function(e) {
2514 + if (e.key === 'Enter' && !isSubmitting) {
2515 + e.preventDefault();
2516 + emailForm.dispatchEvent(new Event('submit'));
2517 + }
2518 + });
3182 2519 }
3183 2520
3184 - fetch(mxchatChat.ajax_url, {
3185 - method: 'POST',
3186 - headers: {
3187 - 'Content-Type': 'application/x-www-form-urlencoded',
3188 - },
3189 - body: formData
3190 - })
3191 - .then((response) => {
3192 - if (!response.ok) {
3193 - throw new Error(`HTTP error! status: ${response.status}`);
3194 - }
3195 - return response.json();
3196 - })
3197 - .then((data) => {
3198 - setEmailSubmissionState(botId, false);
3199 -
3200 - if (data.success) {
3201 - showChatContainerForBot(botId);
3202 -
3203 - // Replace {visitor_name} placeholder in intro message with actual name
3204 - if (userName) {
3205 - replaceVisitorNamePlaceholder(botId, userName);
3206 - } else {
3207 - // Remove placeholder if no name provided
3208 - replaceVisitorNamePlaceholder(botId, '');
2521 + // Real-time name validation
2522 + const nameInput = document.getElementById('user-name');
2523 + if (nameInput) {
2524 + let nameValidationTimeout;
2525 +
2526 + nameInput.addEventListener('input', function() {
2527 + // Clear previous validation timeout
2528 + if (nameValidationTimeout) {
2529 + clearTimeout(nameValidationTimeout);
3209 2530 }
2531 +
2532 + // Debounce validation
2533 + nameValidationTimeout = setTimeout(() => {
2534 + const name = this.value.trim();
2535 + clearEmailError();
2536 +
2537 + if (name && !isValidName(name)) {
2538 + showEmailError('Name must be between 2 and 100 characters.');
2539 + }
2540 + }, 500);
2541 + });
3210 2542
3211 - if (data.message && typeof appendMessage === 'function') {
3212 - setTimeout(() => {
3213 - appendMessage('bot', data.message, '', [], false, botId);
3214 - if (typeof scrollToBottom === 'function') {
3215 - scrollToBottom(botId);
3216 - }
3217 - }, 100);
2543 + // Handle Enter key
2544 + nameInput.addEventListener('keypress', function(e) {
2545 + if (e.key === 'Enter' && !isSubmitting) {
2546 + e.preventDefault();
2547 + emailForm.dispatchEvent(new Event('submit'));
3218 2548 }
3219 - } else {
3220 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3221 - }
3222 - })
3223 - .catch((error) => {
3224 - setEmailSubmissionState(botId, false);
3225 - showEmailError(botId, 'An error occurred. Please try again.');
3226 - });
3227 -
3228 - return false;
3229 - });
3230 -
3231 - // Real-time email validation using event delegation
3232 - $(document).on('input', '.mxchat-email-input', function() {
3233 - var botId = getBotIdFromElement(this);
3234 - var $input = $(this);
3235 -
3236 - // Clear previous timeout
3237 - clearTimeout($input.data('validationTimeout'));
3238 -
3239 - // Debounce validation
3240 - var timeout = setTimeout(() => {
3241 - var email = this.value.trim();
3242 - clearEmailError(botId);
3243 -
3244 - if (email && !isValidEmailAddress(email)) {
3245 - showEmailError(botId, 'Please enter a valid email address.');
3246 - }
3247 - }, 500);
3248 -
3249 - $input.data('validationTimeout', timeout);
3250 - });
3251 -
3252 - // Handle Enter key in email input
3253 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3254 - if (e.key === 'Enter') {
3255 - e.preventDefault();
3256 - var botId = getBotIdFromElement(this);
3257 - if (!emailSubmittingState[botId]) {
3258 - $(this).closest('.email-collection-form').submit();
3259 - }
2549 + });
3260 2550 }
3261 - });
3262 2551
3263 - // Handle Enter key in name input
3264 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3265 - if (e.key === 'Enter') {
3266 - e.preventDefault();
3267 - var botId = getBotIdFromElement(this);
3268 - if (!emailSubmittingState[botId]) {
3269 - $(this).closest('.email-collection-form').submit();
2552 + // Initial state check
2553 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2554 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2555 +
2556 + const emailState = mxchatChat.initial_email_state;
2557 + if (emailState.show_email_form) {
2558 + showEmailForm();
2559 + } else {
2560 + showChatContainer();
3270 2561 }
2562 + } else {
2563 + // Check email status via AJAX
2564 + setTimeout(checkSessionAndEmail, 100);
3271 2565 }
3272 - });
3273 2566
3274 - // Initialize email check for all bot instances
3275 - // For floating bots: defer until widget is opened (zero passive AJAX)
3276 - // For embedded bots: check immediately since the form is visible
3277 - $('.mxchat-chatbot-wrapper').each(function() {
3278 - var botId = $(this).data('bot-id') || 'default';
3279 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3280 -
3281 - if (emailBlocker) {
3282 - if (isEmbeddedBot(botId)) {
3283 - // Embedded bots are always visible — check now
3284 - resolveEmailState(botId);
3285 - }
3286 - // Floating bots: handled in the widget open handler
3287 - } else if (isEmbeddedBot(botId)) {
3288 - // Embedded bot, no email collection — load history with loader
3289 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3290 - if (chatPersistenceEnabled) {
3291 - MxChatInstances.ensureSession(botId);
3292 - showChatContainerForBot(botId);
3293 - }
2567 + // Check if email exists for the current session
2568 + function checkSessionAndEmail() {
2569 + const sessionId = getChatSession();
2570 +
2571 + fetch(mxchatChat.ajax_url, {
2572 + method: 'POST',
2573 + headers: {
2574 + 'Content-Type': 'application/x-www-form-urlencoded',
2575 + },
2576 + body: new URLSearchParams({
2577 + action: 'mxchat_check_email_provided',
2578 + session_id: sessionId,
2579 + nonce: mxchatChat.nonce,
2580 + })
2581 + })
2582 + .then((response) => {
2583 + if (!response.ok) {
2584 + throw new Error(`HTTP error! status: ${response.status}`);
2585 + }
2586 + return response.json();
2587 + })
2588 + .then((data) => {
2589 + if (data.success) {
2590 + if (data.data.logged_in || data.data.email) {
2591 + showChatContainer();
2592 + } else {
2593 + showEmailForm();
2594 + }
2595 + } else {
2596 + // On error, default to showing email form
2597 + showEmailForm();
2598 + }
2599 + })
2600 + .catch((error) => {
2601 + console.warn('Email check failed, defaulting to email form:', error);
2602 + showEmailForm();
2603 + });
3294 2604 }
3295 - });
2605 +
2606 + } else {
2607 + console.error('Email collection is enabled but essential elements are missing:', {
2608 + emailForm: !!emailForm,
2609 + emailBlocker: !!emailBlocker,
2610 + chatbotWrapper: !!chatbotWrapper
2611 + });
2612 + }
2613 +} else {
2614 + //console.log('Email collection is disabled');
3296 2615 }
3297 2616
3298 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3299 - $(document).on('click', '.pre-chat-message', function() {
3300 - var botId = getBotIdFromElement(this);
3301 - var $chatbot = getElement(botId, 'floating-chatbot');
3302 - if ($chatbot.hasClass('hidden')) {
3303 - $chatbot.removeClass('hidden').addClass('visible');
3304 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3305 - handlePreChatDismissal(botId);
2617 + // Open chatbot when pre-chat message is clicked
2618 + $(document).on('click', '#pre-chat-message', function() {
2619 + var chatbot = $('#floating-chatbot');
2620 + if (chatbot.hasClass('hidden')) {
2621 + chatbot.removeClass('hidden').addClass('visible');
2622 + $('#floating-chatbot-button').addClass('hidden');
2623 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3306 2624 disableScroll(); // Disable scroll when chatbot opens
3307 -
3308 - // Load chat history for returning visitors (persistence)
3309 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3310 - if (chatPersistenceEnabled) {
3311 - MxChatInstances.ensureSession(botId);
3312 - }
3313 -
3314 - // Deferred email check — only on first widget open
3315 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3316 - var instance = MxChatInstances.get(botId);
3317 - if (emailBlocker && !instance.emailCheckDone) {
3318 - instance.emailCheckDone = true;
3319 - resolveEmailState(botId);
3320 - } else if (!emailBlocker) {
3321 - showChatContainerForBot(botId);
3322 - }
3323 2625 }
3324 2626 });
3325 2627
3326 - // Legacy duplicate close handler removed — handled by single event delegation above
2628 + var closeButton = document.querySelector('.close-pre-chat-message');
2629 + if (closeButton) {
2630 + closeButton.addEventListener('click', function() {
2631 + $('#pre-chat-message').fadeOut(200); // Hide the message
3327 2632
2633 + // Send an AJAX request to set the transient flag for 24 hours
2634 + $.ajax({
2635 + url: mxchatChat.ajax_url,
2636 + type: 'POST',
2637 + data: {
2638 + action: 'mxchat_dismiss_pre_chat_message',
2639 + _ajax_nonce: mxchatChat.nonce
2640 + },
2641 + success: function() {
2642 + //console.log('Pre-chat message dismissed for 24 hours.');
3328 2643
3329 -function hasQuickQuestions(botId) {
3330 - botId = botId || 'default';
3331 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3332 - if (!questionsContainer) return false;
3333 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2644 + // Ensure the message is hidden after dismissal
2645 + $('#pre-chat-message').hide();
2646 + },
2647 + error: function() {
2648 + ////console.error('Failed to dismiss pre-chat message.');
2649 + }
2650 + });
2651 + });
2652 + }
2653 +
2654 +
2655 +function hasQuickQuestions() {
2656 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3334 2657 return questionButtons.length > 0;
3335 2658 }
3336 2659
3337 -/**
3338 - * Check if a bot is embedded (not floating)
3339 - * Embedded bots don't have a .floating-chatbot wrapper
3340 - */
3341 -function isEmbeddedBot(botId) {
3342 - botId = botId || 'default';
3343 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3344 - return !floatingWrapper;
3345 -}
3346 -
3347 -function collapseQuickQuestions(botId) {
3348 - botId = botId || 'default';
3349 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3350 - if (questionsContainer && hasQuickQuestions(botId)) {
2660 +function collapseQuickQuestions() {
2661 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2662 + if (questionsContainer && hasQuickQuestions()) {
3351 2663 questionsContainer.classList.add('collapsed');
3352 2664 questionsContainer.classList.add('has-been-collapsed');
3353 2665 try {
3354 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3355 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2666 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2667 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3356 2668 } catch (e) {
3357 2669 // Ignore if sessionStorage is not available
3358 2670 }
3359 2671 }
@@ -3358,15 +2670,14 @@
3358 2670 }
3359 2671 }
3360 2672 }
3361 2673
3362 -function expandQuickQuestions(botId) {
3363 - botId = botId || 'default';
3364 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3365 - if (questionsContainer && hasQuickQuestions(botId)) {
2674 +function expandQuickQuestions() {
2675 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2676 + if (questionsContainer && hasQuickQuestions()) {
3366 2677 questionsContainer.classList.remove('collapsed');
3367 2678 try {
3368 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2679 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3369 2680 } catch (e) {
3370 2681 // Ignore if sessionStorage is not available
3371 2682 }
3372 2683 }
@@ -3371,24 +2682,18 @@
3371 2682 }
3372 2683 }
3373 2684 }
3374 2685
3375 -function checkQuickQuestionsState(botId) {
3376 - botId = botId || 'default';
3377 - if (!hasQuickQuestions(botId)) {
2686 +function checkQuickQuestionsState() {
2687 + if (!hasQuickQuestions()) {
3378 2688 return; // Don't do anything if no questions exist
3379 2689 }
3380 -
3381 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3382 - if (isEmbeddedBot(botId)) {
3383 - return;
3384 - }
3385 -
2690 +
3386 2691 try {
3387 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3388 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3389 -
3390 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2692 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2693 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2694 +
2695 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3391 2696 if (questionsContainer) {
3392 2697 if (hasBeenCollapsed === 'true') {
3393 2698 questionsContainer.classList.add('has-been-collapsed');
3394 2699 }
@@ -3400,37 +2705,33 @@
3400 2705 // Ignore if sessionStorage is not available
3401 2706 }
3402 2707 }
3403 2708
3404 -// Global delegation for dynamically added links as fallback
3405 -// Use class selector for multi-instance support
3406 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2709 +// NEW: Global delegation for dynamically added links as fallback
2710 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3407 2711 const $link = $(this);
3408 2712 const messageDiv = $link.closest('.bot-message, .agent-message');
3409 -
2713 +
3410 2714 // Only process bot/agent message links
3411 2715 if (messageDiv.length > 0) {
3412 2716 const originalHref = $link.attr('href');
3413 -
2717 +
3414 2718 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3415 2719 e.preventDefault();
3416 2720 e.stopPropagation();
3417 -
2721 +
3418 2722 // Mark as tracked
3419 2723 $link.attr('data-tracked', 'true');
3420 -
3421 - // Get bot ID from the chat box context
3422 - var botId = getBotIdFromElement(this);
3423 -
2724 +
3424 2725 // Get message context from the message div
3425 2726 const messageText = messageDiv.text().substring(0, 200);
3426 -
2727 +
3427 2728 $.ajax({
3428 2729 url: mxchatChat.ajax_url,
3429 2730 type: 'POST',
3430 2731 data: {
3431 2732 action: 'mxchat_track_url_click',
3432 - session_id: getChatSession(botId),
2733 + session_id: getChatSession(),
3433 2734 url: originalHref,
3434 2735 message_context: messageText,
3435 2736 nonce: mxchatChat.nonce
3436 2737 },
@@ -3441,57 +2742,44 @@
3441 2742 window.location.href = originalHref;
3442 2743 }
3443 2744 }
3444 2745 });
3445 -
2746 +
3446 2747 return false;
3447 2748 }
3448 2749 }
3449 2750 });
3450 2751
3451 - // ====================================
3452 - // MAIN INITIALIZATION
3453 - // ====================================
2752 +
2753 +
2754 +
2755 +// ====================================
2756 +// MAIN INITIALIZATION
2757 +// ====================================
3454 2758
3455 - // Initialize all chatbot instances on the page
3456 - initializeAllInstances();
2759 +if ($('#floating-chatbot').hasClass('hidden')) {
2760 + $('#floating-chatbot-button').removeClass('hidden');
2761 +}
2762 +// Initialize when document is ready
2763 +setFullHeight();
2764 +initializeChatVisibility();
2765 +loadChatHistory();
2766 +trackOriginatingPage();
3457 2767
3458 - // Legacy initialization for single bot compatibility
3459 - $('.floating-chatbot.hidden').each(function() {
3460 - var botId = getBotIdFromElement(this);
3461 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3462 - });
3463 -
3464 - // Initialize when document is ready
3465 - setFullHeight();
3466 -
3467 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3468 - // until the user's first interaction via MxChatInstances.ensureSession()
3469 -
3470 - // Initialize chat visibility for all instances
3471 - $('.mxchat-chatbot-wrapper').each(function() {
3472 - var botId = $(this).data('bot-id') || 'default';
3473 - initializeChatVisibility(botId);
3474 - });
3475 -
3476 - // Make functions globally available for add-ons
3477 - window.hasQuickQuestions = hasQuickQuestions;
3478 - window.collapseQuickQuestions = collapseQuickQuestions;
3479 - window.appendMessage = appendMessage;
3480 - window.appendThinkingMessage = appendThinkingMessage;
3481 - window.scrollToBottom = scrollToBottom;
3482 - window.scrollElementToTop = scrollElementToTop;
3483 - window.replaceLastMessage = replaceLastMessage;
3484 - window.callMxChat = callMxChat;
3485 - window.callMxChatStream = callMxChatStream;
3486 - window.shouldUseStreaming = shouldUseStreaming;
3487 - window.getChatSession = getChatSession;
3488 - window.getPageContext = getPageContext;
3489 - window.updateStreamingMessage = updateStreamingMessage;
3490 - window.MxChatInstances = MxChatInstances;
3491 - window.getElement = getElement;
3492 - window.getElementDOM = getElementDOM;
3493 - window.getBotIdFromElement = getBotIdFromElement;
2768 +// Make functions globally available for add-ons
2769 +window.hasQuickQuestions = hasQuickQuestions;
2770 +window.collapseQuickQuestions = collapseQuickQuestions;
2771 +window.appendMessage = appendMessage;
2772 +window.appendThinkingMessage = appendThinkingMessage;
2773 +window.scrollToBottom = scrollToBottom;
2774 +window.scrollElementToTop = scrollElementToTop;
2775 +window.replaceLastMessage = replaceLastMessage;
2776 +window.callMxChat = callMxChat;
2777 +window.callMxChatStream = callMxChatStream;
2778 +window.shouldUseStreaming = shouldUseStreaming;
2779 +window.getChatSession = getChatSession;
2780 +window.getPageContext = getPageContext;
2781 +window.updateStreamingMessage = updateStreamingMessage;
3494 2782
3495 2783 }); // End of jQuery ready
3496 2784
3497 2785