PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.4.8
MxChat – AI Chatbot & Content Generation for WordPress v2.4.8
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1275 -2877 3.2.102.4.8 View file →
@@ -1,371 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 4 // GLOBAL VARIABLES & CONFIGURATION
364 5 // ====================================
365 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
368 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
369 10 var userMessageFontColor = mxchatChat.user_message_font_color;
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -370,64 +11,53 @@
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
372 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
374 25
375 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
376 26
377 27 // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
379 29 // ====================================
380 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
381 50 function getCookie(name) {
382 51 let value = "; " + document.cookie;
383 52 let parts = value.split("; " + name + "=");
384 53 if (parts.length == 2) return parts.pop().split(";").shift();
385 54 }
386 -
55 +
387 56 function generateSessionId() {
388 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 58 }
390 59
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
395 - }
396 -
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 60 // ====================================
431 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
432 62 // ====================================
433 63
@@ -572,215 +202,70 @@
572 202
573 203 // ====================================
574 204 // CORE CHAT FUNCTIONALITY
575 205 // ====================================
576 -
577 -// Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
582 - if (chatInput) {
583 - chatInput.disabled = true;
584 - chatInput.style.opacity = '0.6';
585 - }
586 - if (sendButton) {
587 - sendButton.disabled = true;
588 - sendButton.style.opacity = '0.5';
589 - sendButton.style.pointerEvents = 'none';
590 - }
591 -}
592 -
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
597 - if (chatInput) {
598 - chatInput.disabled = false;
599 - chatInput.style.opacity = '1';
600 - chatInput.focus();
601 - }
602 - if (sendButton) {
603 - sendButton.disabled = false;
604 - sendButton.style.opacity = '1';
605 - sendButton.style.pointerEvents = 'auto';
606 - }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
610 -}
611 -
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
663 -}
664 -
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
676 -
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
683 -
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
700 -
701 206 // Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
707 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
708 210 // ADD PROMPT HOOK HERE
709 - if (typeof customMxChatFilter === 'function') {
710 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
711 213 }
712 -
214 +
713 215 if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
720 219
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - $chatInput.css('height', 'auto');
724 -
725 - if (hasQuickQuestions(botId)) {
726 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
727 222 }
728 - appendThinkingMessage(botId);
729 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
730 225
731 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
732 227
733 228 // Check if streaming is enabled AND supported for this model
734 229 if (shouldUseStreaming(currentModel)) {
735 230 callMxChatStream(message, function(response) {
736 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
737 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
738 233 } else {
739 234 callMxChat(message, function(response) {
740 - replaceLastMessage("bot", response, '', [], botId);
741 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
742 237 }
743 238 }
744 239 }
745 240
746 241 // Update your existing sendMessageToChatbot function
747 -function sendMessageToChatbot(message, botId) {
748 - botId = botId || 'default';
749 - MxChatInstances.ensureSession(botId);
750 -
242 +function sendMessageToChatbot(message) {
751 243 // ADD PROMPT HOOK HERE
752 244 if (typeof customMxChatFilter === 'function') {
753 245 message = customMxChatFilter(message, "prompt");
754 246 }
247 +
248 + var sessionId = getChatSession();
755 249
756 - // Don't disable input in live agent mode - let users chat freely
757 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
758 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
759 - if (!isAgentMode) {
760 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
761 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
762 255
763 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
764 257
765 - if (hasQuickQuestions(botId)) {
766 - collapseQuickQuestions(botId);
767 - }
768 - appendThinkingMessage(botId);
769 - scrollToBottom(botId);
770 -
771 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
772 -
773 258 // Check if streaming is enabled AND supported for this model
774 259 if (shouldUseStreaming(currentModel)) {
775 260 callMxChatStream(message, function(response) {
776 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
777 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
778 263 } else {
779 264 callMxChat(message, function(response) {
780 - getElement(botId, 'chat-box').find('.temporary-message').remove();
781 - replaceLastMessage("bot", response, '', [], botId);
782 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
783 268 }
784 269 }
785 270
786 271 // Updated shouldUseStreaming function with debugging
@@ -823,72 +308,37 @@
823 308 updateChatModeIndicator('agent');
824 309 }
825 310 }
826 311
827 -// Function to get bot ID from any element or wrapper
828 -// If element is provided, finds the bot ID from its wrapper
829 -// If no element, returns 'default' (for backward compatibility)
830 -function getMxChatBotId(element) {
831 - if (element) {
832 - return getBotIdFromElement(element);
833 - }
834 - // Fallback: find first chatbot wrapper on page
835 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
836 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
837 316 }
838 317
839 -function callMxChat(message, callback, botId) {
840 - botId = botId || getMxChatBotId();
841 -
842 - // Streaming fallbacks land here: drop any leftover stream handle and
843 - // return the button to its send state (no-op for plain non-stream turns).
844 - if (mxchatActiveStreams[botId]) {
845 - delete mxchatActiveStreams[botId];
846 - }
847 - mxchatRestoreSendButton(botId);
848 -
849 - // Store the message in case we need to retry after session reset
850 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
851 -
318 +function callMxChat(message, callback) {
852 319 // Get page context if contextual awareness is enabled
853 320 const pageContext = getPageContext();
854 -
855 - // Get instance for session start timestamp (used when persistence is OFF)
856 - var instance = MxChatInstances.get(botId);
857 -
858 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
859 - // and returns the guaranteed-present session id from the in-memory instance even when
860 - // cookie/localStorage writes are silently blocked by the browser.
861 - var sessionId = MxChatInstances.ensureSession(botId);
862 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
863 - // Last-resort generation to ensure we never POST a null marker.
864 - sessionId = generateSessionId();
865 - MxChatInstances.setChatSession(botId, sessionId);
866 - }
867 -
868 - // Wait for the page-cache nonce refresh to complete before firing the
869 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
870 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
871 - // callback guarantees we read the fresh value. See plan-c5457f.
872 - refreshNonceIfNeeded(function() {
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
873 325 // Prepare AJAX data
874 326 const ajaxData = {
875 327 action: 'mxchat_handle_chat_request',
876 328 message: message,
877 - session_id: sessionId,
329 + session_id: getChatSession(),
878 330 nonce: mxchatChat.nonce,
879 331 current_page_url: window.location.href,
880 332 current_page_title: document.title,
881 - bot_id: botId,
882 - // Pass session start timestamp so AI context matches what user sees
883 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
884 334 };
885 -
335 +
886 336 // Add page context if available
887 337 if (pageContext) {
888 338 ajaxData.page_context = JSON.stringify(pageContext);
889 339 }
890 -
340 +
891 341 // CHECK FOR VISION FLAGS AND ADD THEM
892 342 if (window.mxchatVisionProcessed) {
893 343 ajaxData.vision_processed = true;
894 344 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -897,9 +347,9 @@
897 347 window.mxchatVisionProcessed = false;
898 348 window.mxchatOriginalMessage = null;
899 349 window.mxchatVisionImagesCount = 0;
900 350 }
901 -
351 +
902 352 $.ajax({
903 353 url: mxchatChat.ajax_url,
904 354 type: 'POST',
905 355 dataType: 'json',
@@ -904,78 +354,32 @@
904 354 type: 'POST',
905 355 dataType: 'json',
906 356 data: ajaxData,
907 357 success: function(response) {
908 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
909 374 if (response.chat_mode) {
910 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
911 377 }
912 378
913 - // Also check in data property if response is wrapped
914 - if (response.data && response.data.chat_mode) {
915 - updateChatModeIndicator(response.data.chat_mode, botId);
916 - }
917 -
918 - // SECURITY FIX: Check for errors FIRST before checking for success
919 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
920 - if (response.success === false || (response.data && response.data.error_message)) {
921 - let errorMessage = "";
922 - let errorCode = "";
923 -
924 - // Check various possible error locations in the response
925 - if (response.data && response.data.error_message) {
926 - errorMessage = response.data.error_message;
927 - errorCode = response.data.error_code || "";
928 - } else if (response.error_message) {
929 - errorMessage = response.error_message;
930 - errorCode = response.error_code || "";
931 - } else if (response.message) {
932 - errorMessage = response.message;
933 - } else if (typeof response.data === 'string') {
934 - errorMessage = response.data;
935 - } else {
936 - // Fallback for any other unexpected response format
937 - errorMessage = "An error occurred. Please try again or contact support.";
938 - }
939 -
940 - // Handle session reset action (IP changed, session expired, etc.)
941 - // Silent reset — keep chat UI intact, just get a new session and retry
942 - if (response.data && response.data.action === 'reset_session') {
943 - MxChatInstances.silentResetSession(botId);
944 - // Re-send the original message with the new session (user message is already displayed)
945 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
946 - if (originalMessage) {
947 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
948 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
949 - if (shouldUseStreaming(currentModel)) {
950 - callMxChatStream(originalMessage, function(response) {
951 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
952 - }, botId);
953 - } else {
954 - callMxChat(originalMessage, function(response) {
955 - replaceLastMessage("bot", response, '', [], botId);
956 - }, botId);
957 - }
958 - }
959 - return;
960 - }
961 -
962 - // Format user-friendly error message
963 - let displayMessage = errorMessage;
964 -
965 - // Customize message for admin users
966 - if (mxchatChat.is_admin) {
967 - // For admin users, show more technical details including error code
968 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
969 - }
970 -
971 - replaceLastMessage("bot", displayMessage, '', [], botId);
972 - return; // Exit early for errors
973 - }
974 -
975 - // NOW check if this is a successful response by looking for text, html, or message fields
379 + // First check if this is a successful response by looking for text, html, or message fields
976 380 // This preserves compatibility with your server response format
977 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
978 382 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
979 383
980 384 // Handle successful response - this is your original success handling code
981 385
@@ -985,17 +389,16 @@
985 389 let responseMessage = response.message || '';
986 390
987 391 // Add PDF filename handling
988 392 if (response.data && response.data.filename) {
989 - showActivePdf(response.data.filename, botId);
990 - var instance = MxChatInstances.get(botId);
991 - instance.activePdfFile = response.data.filename;
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
992 395 }
993 396
994 397 // Add redirect check here
995 398 if (response.redirect_url) {
996 399 if (responseText) {
997 - replaceLastMessage("bot", responseText, '', [], botId);
400 + replaceLastMessage("bot", responseText);
998 401 }
999 402 setTimeout(() => {
1000 403 window.location.href = response.redirect_url;
1001 404 }, 1500);
@@ -1003,17 +406,15 @@
1003 406 }
1004 407
1005 408 // Check for live agent response
1006 409 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1007 - removeThinkingDots(botId);
1008 - updateChatModeIndicator('agent', botId);
1009 - enableChatInput(botId);
410 + updateChatModeIndicator('agent');
1010 411 return;
1011 412 }
1012 413
1013 414 // Handle the message and show notification if chat is hidden
1014 415 if (responseText || responseHtml || responseMessage) {
1015 -
416 +
1016 417 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1017 418 if (responseText && typeof customMxChatFilter === 'function') {
1018 419 responseText = customMxChatFilter(responseText, "response");
1019 420 }
@@ -1019,53 +420,89 @@
1019 420 }
1020 421 if (responseMessage && typeof customMxChatFilter === 'function') {
1021 422 responseMessage = customMxChatFilter(responseMessage, "response");
1022 423 }
1023 -
424 +
1024 425 // Update the messages as before
1025 426 if (responseText && responseHtml) {
1026 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
427 + replaceLastMessage("bot", responseText, responseHtml);
1027 428 } else if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
429 + replaceLastMessage("bot", responseText);
1029 430 } else if (responseHtml) {
1030 - replaceLastMessage("bot", "", responseHtml, [], botId);
431 + replaceLastMessage("bot", "", responseHtml);
1031 432 } else if (responseMessage) {
1032 - replaceLastMessage("bot", responseMessage, '', [], botId);
433 + replaceLastMessage("bot", responseMessage);
1033 434 }
1034 435
1035 436 // Check if chat is hidden and show notification
1036 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1037 - if ($floatingChatbot.hasClass('hidden')) {
1038 - var $badge = getElement(botId, 'chat-notification-badge');
1039 - if ($badge.length) {
1040 - $badge.show();
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
1041 441 }
1042 442 }
1043 443 } else {
1044 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1045 - if (response.vectorstore_error) {
1046 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1047 - }
1048 - replaceLastMessage("bot", emptyMsg, '', [], botId);
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1049 446 }
1050 447
1051 448 if (response.message_id) {
1052 - var instance = MxChatInstances.get(botId);
1053 - instance.lastSeenMessageId = response.message_id;
449 + lastSeenMessageId = response.message_id;
1054 450 }
1055 451
1056 452 return;
1057 453 }
1058 454
1059 - // Fallback for truly unexpected response formats
1060 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
1061 494 },
1062 495 error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
1063 499 let errorMessage = "An unexpected error occurred.";
1064 500
1065 501 // Try to parse the response if it's JSON
1066 502 try {
1067 503 const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
1068 505
1069 506 if (responseJson.data && responseJson.data.error_message) {
1070 507 errorMessage = responseJson.data.error_message;
1071 508 } else if (responseJson.message) {
@@ -1085,56 +522,38 @@
1085 522 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1086 523 }
1087 524 }
1088 525
1089 - replaceLastMessage("bot", errorMessage, '', [], botId);
526 + replaceLastMessage("bot", errorMessage);
1090 527 }
1091 528 });
1092 - }); // refreshNonceIfNeeded
1093 529 }
1094 530
1095 -function callMxChatStream(message, callback, botId) {
1096 - botId = botId || getMxChatBotId();
1097 -
1098 - // Store the message in case we need to retry after session reset
1099 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1100 -
1101 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
1102 535 if (!isStreamingSupported(currentModel)) {
1103 - callMxChat(message, callback, botId);
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
1104 538 return;
1105 539 }
1106 540
1107 541 // Get page context if contextual awareness is enabled
1108 542 const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
1109 546
1110 - // Get instance for session start timestamp (used when persistence is OFF)
1111 - var instance = MxChatInstances.get(botId);
1112 -
1113 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1114 - // non-string value via String(), so passing `null` would POST the literal string "null"
1115 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1116 - // a real string even when cookies/localStorage are blocked.
1117 - var streamSessionId = MxChatInstances.ensureSession(botId);
1118 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1119 - streamSessionId = generateSessionId();
1120 - MxChatInstances.setChatSession(botId, streamSessionId);
1121 - }
1122 -
1123 - // Wait for the page-cache nonce refresh before constructing formData (which
1124 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1125 - refreshNonceIfNeeded(function() {
1126 547 const formData = new FormData();
1127 548 formData.append('action', 'mxchat_stream_chat');
1128 549 formData.append('message', message);
1129 - formData.append('session_id', streamSessionId);
550 + formData.append('session_id', getChatSession());
1130 551 formData.append('nonce', mxchatChat.nonce);
1131 552 formData.append('current_page_url', window.location.href);
1132 553 formData.append('current_page_title', document.title);
1133 - formData.append('bot_id', botId);
1134 - // Pass session start timestamp so AI context matches what user sees
1135 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1136 -
554 + formData.append('bot_id', botId); // Include bot ID
555 +
1137 556 // Add page context if available
1138 557 if (pageContext) {
1139 558 formData.append('page_context', JSON.stringify(pageContext));
1140 559 }
@@ -1153,28 +572,23 @@
1153 572 let accumulatedContent = '';
1154 573 let testingDataReceived = false;
1155 574 let streamingStarted = false;
1156 575
1157 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1158 - // The Stop control (send button swapped in place) aborts both the read
1159 - // loop and the underlying request.
1160 - var streamControl = { controller: new AbortController(), aborted: false };
1161 - mxchatActiveStreams[botId] = streamControl;
1162 - mxchatShowStopButton(botId);
1163 -
1164 576 fetch(mxchatChat.ajax_url, {
1165 577 method: 'POST',
1166 578 body: formData,
1167 - credentials: 'same-origin',
1168 - signal: streamControl.controller.signal
579 + credentials: 'same-origin'
1169 580 })
1170 581 .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
1171 584 // Store the response for potential fallback handling
1172 585 const responseClone = response.clone();
1173 -
586 +
1174 587 if (!response.ok) {
1175 588 // Try to get error details from response
1176 589 return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
1177 591 throw { isServerError: true, data: errorData };
1178 592 }).catch(() => {
1179 593 throw new Error('Network response was not ok');
1180 594 });
@@ -1182,21 +596,26 @@
1182 596
1183 597 // Check if response is JSON instead of streaming
1184 598 const contentType = response.headers.get('content-type');
1185 599 if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
1186 601 return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
1187 604 // IMMEDIATE CHAT MODE UPDATE for JSON response
1188 605 if (data.chat_mode) {
1189 - updateChatModeIndicator(data.chat_mode, botId);
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
1190 608 }
1191 -
609 +
1192 610 // Check for testing panel
1193 611 if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
1194 613 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1195 614 }
1196 -
615 +
1197 616 // Handle the JSON response directly
1198 - handleNonStreamResponse(data, callback, botId);
617 + handleNonStreamResponse(data, callback);
1199 618 return Promise.resolve(); // Prevent further processing
1200 619 });
1201 620 }
1202 621
@@ -1207,44 +626,37 @@
1207 626
1208 627 function processStream() {
1209 628 reader.read().then(({ done, value }) => {
1210 629 if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
1211 632 // If streaming completed but no content was received, try to get response as fallback
1212 633 if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
1213 636 // Try to read the response as JSON
1214 637 responseClone.text().then(text => {
1215 638 try {
1216 639 const data = JSON.parse(text);
1217 - if (data.text || data.message || data.html) {
1218 - handleNonStreamResponse(data, callback, botId);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
1219 642 } else {
1220 643 // No valid data, fall back to regular call
1221 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1222 - callMxChat(message, callback, botId);
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
1223 646 }
1224 647 } catch (e) {
1225 648 // Could not parse, fall back to regular call
1226 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1227 - callMxChat(message, callback, botId);
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
1228 651 }
1229 652 }).catch(() => {
1230 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1231 - callMxChat(message, callback, botId);
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
1232 655 });
1233 656 return;
1234 657 }
1235 -
1236 - // Re-enable chat input when stream ends with content
1237 - enableChatInput(botId);
1238 -
1239 - // Scroll the user's last message to the top now that the
1240 - // bot's full reply has rendered (gives max reading room).
1241 - var $chatBoxDone = getElement(botId, 'chat-box');
1242 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1243 - if ($lastUserMsgDone.length) {
1244 - scrollElementToTop($lastUserMsgDone, botId);
1245 - }
1246 -
658 +
1247 659 if (callback) {
1248 660 callback(accumulatedContent);
1249 661 }
1250 662 return;
@@ -1258,25 +670,17 @@
1258 670 if (line.startsWith('data: ')) {
1259 671 const data = line.substring(6);
1260 672
1261 673 if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
1262 676 if (!accumulatedContent) {
1263 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1264 - callMxChat(message, callback, botId);
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
1265 680 return;
1266 681 }
1267 -
1268 - // Re-enable chat input after streaming completes
1269 - enableChatInput(botId);
1270 -
1271 - // Scroll the user's last message to the top now
1272 - // that the bot's full reply has rendered.
1273 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1274 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1275 - if ($lastUserMsgStreamDone.length) {
1276 - scrollElementToTop($lastUserMsgStreamDone, botId);
1277 - }
1278 -
682 +
1279 683 if (callback) {
1280 684 callback(accumulatedContent);
1281 685 }
1282 686 return;
@@ -1283,16 +687,18 @@
1283 687 }
1284 688
1285 689 try {
1286 690 const json = JSON.parse(data);
1287 -
691 +
1288 692 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1289 693 if (json.chat_mode) {
1290 - updateChatModeIndicator(json.chat_mode, botId);
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
1291 696 }
1292 -
697 +
1293 698 // Handle testing data
1294 699 if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
1295 701 if (window.mxchatTestPanelInstance) {
1296 702 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1297 703 testingDataReceived = true;
1298 704 }
@@ -1300,35 +706,31 @@
1300 706 // Handle content streaming
1301 707 else if (json.content) {
1302 708 streamingStarted = true;
1303 709 accumulatedContent += json.content;
1304 - updateStreamingMessage(accumulatedContent, botId);
1305 - }
710 + updateStreamingMessage(accumulatedContent);
711 + }
1306 712 // Handle complete response in stream (fallback response)
1307 - else if (json.text || json.message || json.html) {
1308 - handleNonStreamResponse(json, callback, botId);
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
1309 716 return;
1310 717 }
1311 718 // Handle errors
1312 719 else if (json.error) {
1313 -
1314 - // Get error message from various possible fields
1315 - let errorMessage = json.error_message || json.message || json.text ||
1316 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1317 -
1318 - // Re-enable chat input on error
1319 - enableChatInput(botId);
1320 -
1321 - // Display the error directly in the chat
1322 - replaceLastMessage("bot", errorMessage, '', [], botId);
1323 -
1324 - if (callback) {
1325 - callback(errorMessage);
720 + console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1326 728 }
1327 729 return;
1328 730 }
1329 731 } catch (e) {
1330 - // SSE data parsing error - silently continue
732 + console.error('Error parsing SSE data:', e, 'Data:', data);
1331 733 }
1332 734 }
1333 735 }
1334 736
@@ -1333,11 +735,11 @@
1333 735 }
1334 736
1335 737 processStream();
1336 738 }).catch(streamError => {
1337 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1338 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1339 - callMxChat(message, callback, botId);
739 + console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
1340 742 });
1341 743 }
1342 744
1343 745 processStream();
@@ -1342,112 +744,52 @@
1342 744
1343 745 processStream();
1344 746 })
1345 747 .catch(error => {
1346 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
748 + //console.log('Streaming failed:', error);
749 +
1347 750 // Check if we have server error data with chat mode
1348 751 if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
1349 754 // Check for chat mode in error data
1350 755 if (error.data.chat_mode) {
1351 - updateChatModeIndicator(error.data.chat_mode, botId);
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
1352 758 }
1353 -
1354 - handleNonStreamResponse(error.data, callback, botId);
759 +
760 + handleNonStreamResponse(error.data, callback);
1355 761 } else {
1356 762 // Only fall back to regular call if we don't have any response data
1357 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1358 - callMxChat(message, callback, botId);
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
1359 766 }
1360 767 });
1361 - }); // refreshNonceIfNeeded
1362 768 }
1363 769
1364 -// Helper function to handle non-streaming responses
1365 -function handleNonStreamResponse(data, callback, botId) {
1366 - botId = botId || 'default';
1367 -
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
1368 774 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1369 775 if (data.chat_mode) {
1370 - updateChatModeIndicator(data.chat_mode, botId);
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
1371 778 }
1372 -
779 +
1373 780 // Also check in data property if response is wrapped
1374 781 if (data.data && data.data.chat_mode) {
1375 - updateChatModeIndicator(data.data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
1376 784 }
1377 -
1378 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1379 - // This prevents a visual gap between thinking dots disappearing and content appearing
1380 -
1381 - // SECURITY FIX: Check for errors FIRST
1382 - if (data.success === false || (data.data && data.data.error_message)) {
1383 - let errorMessage = "";
1384 - let errorCode = "";
1385 -
1386 - // Check various possible error locations
1387 - if (data.data && data.data.error_message) {
1388 - errorMessage = data.data.error_message;
1389 - errorCode = data.data.error_code || "";
1390 - } else if (data.error_message) {
1391 - errorMessage = data.error_message;
1392 - errorCode = data.error_code || "";
1393 - } else if (data.message) {
1394 - errorMessage = data.message;
1395 - } else if (typeof data.data === 'string') {
1396 - errorMessage = data.data;
1397 - } else {
1398 - errorMessage = "An error occurred. Please try again or contact support.";
1399 - }
1400 -
1401 - // Handle session reset action (IP changed, session expired, etc.)
1402 - // Silent reset — keep chat UI intact, just get a new session and retry
1403 - if (data.data && data.data.action === 'reset_session') {
1404 - MxChatInstances.silentResetSession(botId);
1405 - // Re-send the original message with the new session (user message is already displayed)
1406 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1407 - if (originalMessage) {
1408 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1409 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1410 - if (shouldUseStreaming(currentModel)) {
1411 - callMxChatStream(originalMessage, callback, botId);
1412 - } else {
1413 - callMxChat(originalMessage, callback, botId);
1414 - }
1415 - }
1416 - return;
1417 - }
1418 -
1419 - // Format user-friendly error message
1420 - let displayMessage = errorMessage;
1421 - if (mxchatChat.is_admin) {
1422 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1423 - }
1424 -
1425 - replaceLastMessage("bot", displayMessage, '', [], botId);
1426 -
1427 - if (callback) {
1428 - callback('');
1429 - }
1430 - return; // Exit early for errors
1431 - }
1432 -
1433 - // Check for live agent response
1434 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1435 - removeThinkingDots(botId);
1436 - // Also remove any leftover bot-message that lost its temporary-message class
1437 - var $chatBox = getElement(botId, 'chat-box');
1438 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1439 - updateChatModeIndicator('agent', botId);
1440 - enableChatInput(botId);
1441 - if (callback) {
1442 - callback('');
1443 - }
1444 - return;
1445 - }
1446 -
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
1447 789 // Handle different response formats
1448 790 if (data.text || data.html || data.message) {
1449 -
791 +
1450 792 // Apply response hooks
1451 793 if (data.text && typeof customMxChatFilter === 'function') {
1452 794 data.text = customMxChatFilter(data.text, "response");
1453 795 }
@@ -1453,59 +795,56 @@
1453 795 }
1454 796 if (data.message && typeof customMxChatFilter === 'function') {
1455 797 data.message = customMxChatFilter(data.message, "response");
1456 798 }
1457 -
799 +
1458 800 // Display the response
1459 801 if (data.text && data.html) {
1460 - replaceLastMessage("bot", data.text, data.html, [], botId);
802 + replaceLastMessage("bot", data.text, data.html);
1461 803 } else if (data.text) {
1462 - replaceLastMessage("bot", data.text, '', [], botId);
804 + replaceLastMessage("bot", data.text);
1463 805 } else if (data.html) {
1464 - replaceLastMessage("bot", "", data.html, [], botId);
806 + replaceLastMessage("bot", "", data.html);
1465 807 } else if (data.message) {
1466 - replaceLastMessage("bot", data.message, '', [], botId);
808 + replaceLastMessage("bot", data.message);
1467 809 }
1468 810 }
1469 -
811 +
1470 812 // Handle other response properties
1471 813 if (data.data && data.data.filename) {
1472 - showActivePdf(data.data.filename, botId);
1473 - var instance = MxChatInstances.get(botId);
1474 - instance.activePdfFile = data.data.filename;
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
1475 816 }
1476 -
817 +
1477 818 if (data.redirect_url) {
1478 819 setTimeout(() => {
1479 820 window.location.href = data.redirect_url;
1480 821 }, 1500);
1481 822 }
1482 -
1483 - // Ensure chat input is re-enabled (safety net for edge cases)
1484 - enableChatInput(botId);
1485 -
823 +
1486 824 if (callback) {
1487 825 callback(data.text || data.message || '');
1488 826 }
1489 827 }
1490 -
1491 828 // Enhanced updateChatModeIndicator function for immediate DOM updates
1492 -function updateChatModeIndicator(mode, botId) {
1493 - botId = botId || 'default';
1494 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
1495 832 if (indicator) {
1496 833 const oldText = indicator.textContent;
1497 -
834 +
1498 835 if (mode === 'agent') {
1499 836 indicator.textContent = 'Live Agent';
1500 - startPolling(botId);
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
1501 839 } else {
1502 840 // Everything else is AI mode
1503 841 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1504 842 indicator.textContent = customAiText;
1505 - stopPolling(botId);
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
1506 845 }
1507 -
846 +
1508 847 // Force immediate DOM update and reflow
1509 848 if (oldText !== indicator.textContent) {
1510 849 // Force a reflow to ensure the change is visible immediately
1511 850 indicator.style.display = 'none';
@@ -1510,36 +849,88 @@
1510 849 // Force a reflow to ensure the change is visible immediately
1511 850 indicator.style.display = 'none';
1512 851 indicator.offsetHeight; // Trigger reflow
1513 852 indicator.style.display = '';
1514 -
853 +
1515 854 // Double-check after a brief moment to ensure the change stuck
1516 855 setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
1517 857 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + console.warn("Mode indicator update failed, forcing update");
1518 859 indicator.textContent = 'Live Agent';
1519 860 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1520 862 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1521 863 indicator.textContent = customAiText;
1522 864 }
1523 865 }, 50);
1524 866 }
867 + } else {
868 + console.error("Chat mode indicator element not found!");
1525 869 }
1526 870 }
1527 871
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
1528 922 // Function to update message during streaming
1529 -function updateStreamingMessage(content, botId) {
1530 - botId = botId || 'default';
1531 -
923 +function updateStreamingMessage(content) {
1532 924 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1533 925 if (typeof customMxChatFilter === 'function') {
1534 926 content = customMxChatFilter(content, "response");
1535 927 }
1536 -
928 +
1537 929 const formattedContent = linkify(content);
1538 930
1539 - // Find the temporary message in this bot's chat box
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
1542 933
1543 934 if (tempMessage.length) {
1544 935 // Update existing message
1545 936 tempMessage.html(formattedContent);
@@ -1544,9 +935,9 @@
1544 935 // Update existing message
1545 936 tempMessage.html(formattedContent);
1546 937 } else {
1547 938 // Create new temporary message if it doesn't exist
1548 - appendMessage("bot", content, '', [], true, botId);
939 + appendMessage("bot", content, '', [], true);
1549 940 }
1550 941 }
1551 942
1552 943 function isStreamingSupported(model) {
@@ -1564,339 +955,23 @@
1564 955
1565 956 return isSupported;
1566 957 }
1567 958
1568 -// Update the event handlers to use the correct function names (using event delegation)
1569 -// Use class-based selectors for multi-instance support
1570 -$(document).on('click', '.send-button', function() {
1571 - var botId = getBotIdFromElement(this);
1572 - // While a response is streaming the button is a Stop control.
1573 - if (this.classList.contains('mxchat-stop-mode')) {
1574 - // Same click that just started this stream (an add-on's direct handler
1575 - // ran before this delegated one) — not a Stop press. See
1576 - // mxchatShowStopButton for the full story (plan-4bba64).
1577 - if (this.__mxchatStopJustShown) return;
1578 - mxchatStopStreaming(botId);
1579 - return;
1580 - }
1581 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1582 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1583 - disableChatInput(botId);
1584 - }
1585 - sendMessage(botId);
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
1586 962 });
1587 963
1588 -// Override enter key handler (using event delegation)
1589 -$(document).on('keypress', '.chat-input', function(e) {
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
1590 966 if (e.which == 13 && !e.shiftKey) {
1591 967 e.preventDefault();
1592 - var botId = getBotIdFromElement(this);
1593 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1594 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1595 - disableChatInput(botId);
1596 - }
1597 - sendMessage(botId);
968 + sendMessage(); // Use the updated sendMessage function
1598 969 }
1599 970 });
1600 971
1601 -// Builds the list of overflow-menu items for a given bot.
1602 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1603 -function mxchatGetHeaderMenuItems(botId) {
1604 - var items = [];
1605 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1606 -
1607 - // The `print_button_*` keys still gate this item for back-compat with
1608 - // existing user options. The action is now a transcript download, not print.
1609 - if (settings.print_button_enabled === 'on') {
1610 - items.push({
1611 - id: 'download-transcript',
1612 - label: settings.print_button_label || 'Download Transcript',
1613 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1614 - action: function() {
1615 - mxchatDownloadTranscript(botId);
1616 - }
1617 - });
1618 - }
1619 -
1620 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1621 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1622 - // without the site owner disabling chat persistence globally. Default OFF;
1623 - // gated by the reset_chat_enabled option. plan ac2e81.
1624 - if (settings.reset_chat_enabled === 'on') {
1625 - items.push({
1626 - id: 'reset-chat',
1627 - label: settings.reset_chat_label || 'Start new chat',
1628 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1629 - action: function() {
1630 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1631 - if (window.confirm(confirmMsg)) {
1632 - MxChatInstances.resetChatSession(botId);
1633 - }
1634 - }
1635 - });
1636 - }
1637 -
1638 - return items;
1639 -}
1640 -
1641 -// Builds a clean markdown transcript of the current conversation and triggers
1642 -// a file download. Used by the "Download Transcript" menu item.
1643 -function mxchatDownloadTranscript(botId) {
1644 - var $chatBox = getElement(botId, 'chat-box');
1645 - if (!$chatBox || !$chatBox.length) return;
1646 -
1647 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1648 - var headerTitle = settings.print_header_title || 'Chat transcript';
1649 - var now = new Date();
1650 - var stamp = now.toLocaleString();
1651 -
1652 - var lines = [];
1653 - lines.push('# ' + headerTitle);
1654 - lines.push('');
1655 - lines.push('Exported: ' + stamp);
1656 - lines.push('');
1657 - lines.push('---');
1658 - lines.push('');
1659 -
1660 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1661 - var $msg = $(this);
1662 - // Skip thinking placeholders and any in-flight temporary messages.
1663 - if ($msg.find('.thinking-dots').length) return;
1664 - if ($msg.hasClass('temporary-message')) return;
1665 -
1666 - var sender;
1667 - if ($msg.hasClass('user-message')) sender = 'User';
1668 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1669 - else sender = 'AI Agent';
1670 -
1671 - // Strip interactive UI from the cloned message so we get the conversation text.
1672 - var $clone = $msg.clone();
1673 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1674 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1675 - if (!text) return;
1676 -
1677 - lines.push('**' + sender + '**');
1678 - lines.push('');
1679 - lines.push(text);
1680 - lines.push('');
1681 - });
1682 -
1683 - var content = lines.join('\n');
1684 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1685 - var fname = 'mxchat-transcript-' + iso + '.md';
1686 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1687 - var url = URL.createObjectURL(blob);
1688 - var a = document.createElement('a');
1689 - a.href = url;
1690 - a.download = fname;
1691 - a.style.display = 'none';
1692 - document.body.appendChild(a);
1693 - a.click();
1694 - setTimeout(function() {
1695 - if (a.parentNode) a.parentNode.removeChild(a);
1696 - URL.revokeObjectURL(url);
1697 - }, 100);
1698 -}
1699 -
1700 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1701 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1702 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1703 -function mxchatSyncMenuColors(botId, $wrap) {
1704 - if (!$wrap || !$wrap.length) return;
1705 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1706 - if (!$bot.length) return;
1707 - var cs = window.getComputedStyle($bot[0]);
1708 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1709 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1710 - }
1711 - // Bot text color usually lives on a child div, not .bot-message itself.
1712 - var $textChild = $bot.find('[style*="color"]').first();
1713 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1714 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1715 -}
1716 -
1717 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1718 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1719 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1720 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1721 -// a rebuild before init (never happens, but harmless) just skips it.
1722 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1723 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1724 - var $menu = $wrap.find('.mxchat-header-menu');
1725 - var items = mxchatGetHeaderMenuItems(botId);
1726 -
1727 - $menu.empty();
1728 -
1729 - if (!items.length) {
1730 - $trigger.hide();
1731 - $menu.hide();
1732 - return;
1733 - }
1734 -
1735 - // Clear any inline display:none a previous zero-item render left behind —
1736 - // open/close visibility is governed by the hidden prop + is-open class.
1737 - $trigger.css('display', '');
1738 - $menu.css('display', '');
1739 -
1740 - items.forEach(function(item, idx) {
1741 - var $btn = $('<button>', {
1742 - type: 'button',
1743 - 'class': 'mxchat-menu-item',
1744 - 'role': 'menuitem',
1745 - 'tabindex': '-1',
1746 - 'data-menu-id': item.id,
1747 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1748 - '<span class="mxchat-menu-item-label"></span>'
1749 - });
1750 - $btn.find('.mxchat-menu-item-label').text(item.label);
1751 - $btn.on('click', function(e) {
1752 - e.preventDefault();
1753 - e.stopPropagation();
1754 - if (closeMenuFn) closeMenuFn();
1755 - try { item.action(); } catch (err) { /* no-op */ }
1756 - });
1757 - $menu.append($btn);
1758 - });
1759 -}
1760 -
1761 -// Re-render every menu on the page after a dynamic-settings merge
1762 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1763 -// swapping items under the user mid-interaction yanks focus — and the
1764 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1765 -function mxchatRebuildHeaderMenus() {
1766 - $('.mxchat-header-menu-wrap').each(function() {
1767 - var $wrap = $(this);
1768 - var botId = $wrap.data('bot-id');
1769 - if (!botId) return;
1770 - if (!$wrap.data('mxchatMenuReady')) {
1771 - mxchatInitHeaderMenu(botId);
1772 - return;
1773 - }
1774 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1775 - $wrap.data('mxchatMenuRebuildPending', true);
1776 - return;
1777 - }
1778 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1779 - });
1780 -}
1781 -
1782 -// One-time per-widget init: renders menu items, wires open/close,
1783 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1784 -// trigger. Wiring happens even when there are zero items at init, so a
1785 -// later dynamic-settings rebuild that adds items has a working trigger.
1786 -function mxchatInitHeaderMenu(botId) {
1787 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1788 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1789 -
1790 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1791 - var $menu = $wrap.find('.mxchat-header-menu');
1792 -
1793 - // Initial color sync — covers normal page load.
1794 - mxchatSyncMenuColors(botId, $wrap);
1795 -
1796 - function openMenu() {
1797 - // Re-sync each open in case the active theme changed since init.
1798 - mxchatSyncMenuColors(botId, $wrap);
1799 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1800 - $trigger.attr('aria-expanded', 'true');
1801 - // Focus the first item for keyboard users
1802 - setTimeout(function() {
1803 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1804 - }, 0);
1805 - }
1806 - function closeMenu(returnFocus) {
1807 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1808 - $trigger.attr('aria-expanded', 'false');
1809 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1810 - if (returnFocus) $trigger.trigger('focus');
1811 - // A dynamic-settings rebuild that arrived while the menu was open
1812 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1813 - if ($wrap.data('mxchatMenuRebuildPending')) {
1814 - $wrap.removeData('mxchatMenuRebuildPending');
1815 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1816 - }
1817 - }
1818 -
1819 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1820 - // click-to-collapse handler does not fire.
1821 - $trigger.on('click', function(e) {
1822 - e.preventDefault();
1823 - e.stopPropagation();
1824 - if ($menu.hasClass('is-open')) closeMenu();
1825 - else openMenu();
1826 - });
1827 -
1828 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1829 - $menu.on('click', function(e) {
1830 - e.stopPropagation();
1831 - });
1832 -
1833 - // Outside click closes the menu.
1834 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1835 - if (!$menu.hasClass('is-open')) return;
1836 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1837 - closeMenu();
1838 - });
1839 -
1840 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1841 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1842 - var $items = $menu.find('.mxchat-menu-item');
1843 - var idx = $items.index(this);
1844 - if (e.key === 'Escape') {
1845 - e.preventDefault();
1846 - closeMenu(true);
1847 - } else if (e.key === 'ArrowDown') {
1848 - e.preventDefault();
1849 - var $next = $items.eq((idx + 1) % $items.length);
1850 - $items.attr('tabindex', '-1');
1851 - $next.attr('tabindex', '0').trigger('focus');
1852 - } else if (e.key === 'ArrowUp') {
1853 - e.preventDefault();
1854 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1855 - $items.attr('tabindex', '-1');
1856 - $prev.attr('tabindex', '0').trigger('focus');
1857 - } else if (e.key === 'Enter' || e.key === ' ') {
1858 - e.preventDefault();
1859 - $(this).trigger('click');
1860 - }
1861 - });
1862 - $trigger.on('keydown', function(e) {
1863 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1864 - e.preventDefault();
1865 - closeMenu(true);
1866 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1867 - e.preventDefault();
1868 - openMenu();
1869 - }
1870 - });
1871 -
1872 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1873 - // then do the initial item render.
1874 - $wrap.data('mxchatMenuClose', closeMenu);
1875 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1876 -
1877 - $wrap.data('mxchatMenuReady', true);
1878 -}
1879 -
1880 -// Initialize header menus for every rendered widget on DOM ready.
1881 -$(function() {
1882 - $('.mxchat-header-menu-wrap').each(function() {
1883 - var botId = $(this).data('bot-id');
1884 - if (botId) mxchatInitHeaderMenu(botId);
1885 - });
1886 -
1887 - // Embedded (non-floating) widgets are open from the moment the page
1888 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1889 - // widgets refresh on first launcher open instead.
1890 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1891 - return !$(this).closest('.floating-chatbot').length;
1892 - }).length > 0;
1893 - if (hasEmbeddedWidget) {
1894 - mxchatRefreshDynamicSettings();
1895 - }
1896 -});
1897 -
1898 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
972 +
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1899 974 try {
1900 975 // Determine styles based on sender type
1901 976 let messageClass, bgColor, fontColor;
1902 977
@@ -1917,29 +992,25 @@
1917 992 }
1918 993
1919 994 const messageDiv = $('<div>')
1920 995 .addClass(messageClass)
1921 - .attr('dir', 'auto');
1922 -
1923 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1924 - var skipColors = shouldSkipInlineColors(botId);
1925 - if (skipColors) {
1926 - messageDiv.css({
1927 - 'margin-bottom': '1em'
1928 - });
1929 - } else {
1930 - messageDiv.css({
996 + .attr('dir', 'auto')
997 + .css({
1931 998 'background': bgColor,
1932 999 'color': fontColor,
1933 1000 'margin-bottom': '1em'
1934 1001 });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
1935 1011 }
1936 1012
1937 - // Process the message content - always run linkify to convert markdown
1938 - // links and format text. linkify() handles existing HTML safely via
1939 - // negative lookaheads that skip URLs already inside <a> tags.
1940 - let fullMessage = linkify(messageText);
1941 -
1942 1013 // Add images if provided
1943 1014 if (images && images.length > 0) {
1944 1015 fullMessage += '<div class="image-gallery" dir="auto">';
1945 1016 images.forEach(img => {
@@ -1945,9 +1016,9 @@
1945 1016 images.forEach(img => {
1946 1017 const safeTitle = sanitizeUserInput(img.title);
1947 1018 const safeUrl = encodeURI(img.image_url);
1948 1019 const safeThumbnail = encodeURI(img.thumbnail_url);
1949 -
1020 +
1950 1021 fullMessage += `
1951 1022 <div style="margin-bottom: 10px;">
1952 1023 <strong>${safeTitle}</strong><br>
1953 1024 <a href="${safeUrl}" target="_blank">
@@ -1959,14 +1030,9 @@
1959 1030 }
1960 1031
1961 1032 // Append HTML content if provided
1962 1033 if (messageHtml && sender !== "user") {
1963 - // Only add line breaks if there's actual text content before the HTML
1964 - if (fullMessage && fullMessage.trim()) {
1965 - fullMessage += '<br><br>' + messageHtml;
1966 - } else {
1967 - fullMessage = messageHtml;
1968 - }
1034 + fullMessage += '<br><br>' + messageHtml;
1969 1035 }
1970 1036
1971 1037 messageDiv.html(fullMessage);
1972 1038
@@ -1973,66 +1039,58 @@
1973 1039 if (isTemporary) {
1974 1040 messageDiv.addClass('temporary-message');
1975 1041 }
1976 1042
1977 - // Append to the correct chatbot instance's chat-box
1978 - var $chatBox = getElement(botId, 'chat-box');
1979 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1980 1044 // FIXED: Use event delegation for link tracking
1981 1045 if (sender === "bot" || sender === "agent") {
1982 - attachLinkTracking(messageDiv, messageText, botId);
1046 + attachLinkTracking(messageDiv, messageText);
1983 1047 }
1984 -
1048 +
1985 1049 if (sender === "bot") {
1986 - const lastUserMessage = $chatBox.find('.user-message').last();
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1987 1051 if (lastUserMessage.length) {
1988 - scrollElementToTop(lastUserMessage, botId);
1052 + scrollElementToTop(lastUserMessage);
1989 1053 }
1990 1054 }
1991 -
1992 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1993 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1994 - }
1995 1055 });
1996 1056
1997 1057 if (messageText.id) {
1998 - var instance = MxChatInstances.get(botId);
1999 - instance.lastSeenMessageId = messageText.id;
2000 - hideNotification(botId);
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
2001 1060 }
2002 1061 } catch (error) {
2003 - // Error rendering message - silently continue
1062 + console.error("Error rendering message:", error);
2004 1063 }
2005 1064 }
2006 1065
2007 1066 // Helper function to attach link tracking with proper event handling
2008 -function attachLinkTracking(messageDiv, messageText, botId) {
2009 - botId = botId || 'default';
1067 +function attachLinkTracking(messageDiv, messageText) {
2010 1068 // Use a slight delay to ensure DOM is ready
2011 1069 setTimeout(function() {
2012 1070 const links = messageDiv.find('a[href]').not('[data-tracked]');
2013 -
1071 +
2014 1072 links.each(function() {
2015 1073 const $link = $(this);
2016 1074 const originalHref = $link.attr('href');
2017 -
1075 +
2018 1076 // Mark as tracked to avoid duplicate handlers
2019 1077 $link.attr('data-tracked', 'true');
2020 -
1078 +
2021 1079 // Only track external URLs
2022 1080 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2023 1081 // Remove any existing click handlers first
2024 1082 $link.off('click.tracking');
2025 -
1083 +
2026 1084 // Add new click handler with namespace
2027 1085 $link.on('click.tracking', function(e) {
2028 1086 e.preventDefault();
2029 1087 e.stopPropagation();
2030 -
2031 - const messageContext = typeof messageText === 'string'
2032 - ? messageText.substring(0, 200)
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
2033 1091 : '';
2034 -
1092 +
2035 1093 // Track the click
2036 1094 $.ajax({
2037 1095 url: mxchatChat.ajax_url,
2038 1096 type: 'POST',
@@ -2037,9 +1095,9 @@
2037 1095 url: mxchatChat.ajax_url,
2038 1096 type: 'POST',
2039 1097 data: {
2040 1098 action: 'mxchat_track_url_click',
2041 - session_id: getChatSession(botId),
1099 + session_id: getChatSession(),
2042 1100 url: originalHref,
2043 1101 message_context: messageContext,
2044 1102 nonce: mxchatChat.nonce
2045 1103 },
@@ -2051,9 +1109,9 @@
2051 1109 window.location.href = originalHref;
2052 1110 }
2053 1111 }
2054 1112 });
2055 -
1113 +
2056 1114 return false; // Extra insurance to prevent default
2057 1115 });
2058 1116 }
2059 1117 });
@@ -2059,12 +1117,11 @@
2059 1117 });
2060 1118 }, 100); // Small delay to ensure DOM is ready
2061 1119 }
2062 1120
2063 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2064 1122 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2065 - var $chatBox = getElement(botId, 'chat-box');
2066 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2067 1124
2068 1125 // Determine styles
2069 1126 let bgColor, fontColor;
2070 1127 if (sender === "user") {
@@ -2077,20 +1134,11 @@
2077 1134 bgColor = botMessageBgColor;
2078 1135 fontColor = botMessageFontColor;
2079 1136 }
2080 1137
2081 - // Always run linkify to convert markdown links and format text.
2082 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2083 - // to avoid double-processing URLs that are already inside <a> tags).
2084 1138 var fullMessage = linkify(responseText);
2085 -
2086 1139 if (responseHtml) {
2087 - // Only add line breaks if there's actual text content before the HTML
2088 - if (fullMessage && fullMessage.trim()) {
2089 - fullMessage += '<br><br>' + responseHtml;
2090 - } else {
2091 - fullMessage = responseHtml;
2092 - }
1140 + fullMessage += '<br><br>' + responseHtml;
2093 1141 }
2094 1142
2095 1143 if (images.length > 0) {
2096 1144 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -2106,96 +1154,67 @@
2106 1154 fullMessage += '</div>';
2107 1155 }
2108 1156
2109 1157 if (lastMessageDiv.length) {
2110 - // Replace content immediately to prevent visual gap between thinking dots and response
2111 - lastMessageDiv
2112 - .html(fullMessage)
2113 - .removeClass('bot-message user-message temporary-message')
2114 - .addClass(messageClass)
2115 - .attr('dir', 'auto');
2116 -
2117 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2118 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2119 - if (!skipColors) {
2120 - lastMessageDiv.css({
2121 - 'background-color': bgColor,
2122 - 'color': fontColor,
2123 - });
2124 - }
2125 -
2126 - // Handle link tracking and scroll
2127 - if (sender === "bot" || sender === "agent") {
2128 - attachLinkTracking(lastMessageDiv, responseText, botId);
2129 -
2130 - const lastUserMessage = $chatBox.find('.user-message').last();
2131 - if (lastUserMessage.length) {
2132 - scrollElementToTop(lastUserMessage, botId);
2133 - }
2134 - // Show notification if chat is hidden
2135 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2136 - if ($floatingChatbot.hasClass('hidden')) {
2137 - showNotification(botId);
2138 - }
2139 - }
2140 -
2141 - // Re-enable chat input after response is displayed
2142 - enableChatInput(botId);
2143 -
2144 - if (sender === "bot" || sender === "agent") {
2145 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2146 - }
1158 + lastMessageDiv.fadeOut(200, function() {
1159 + $(this)
1160 + .html(fullMessage)
1161 + .removeClass('bot-message user-message')
1162 + .addClass(messageClass)
1163 + .attr('dir', 'auto')
1164 + .css({
1165 + 'background-color': bgColor,
1166 + 'color': fontColor,
1167 + })
1168 + .removeClass('temporary-message')
1169 + .fadeIn(200, function() {
1170 + // FIXED: Use the helper function for link tracking
1171 + if (sender === "bot" || sender === "agent") {
1172 + attachLinkTracking($(this), responseText);
1173 + }
1174 +
1175 + if (sender === "bot" || sender === "agent") {
1176 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1177 + if (lastUserMessage.length) {
1178 + scrollElementToTop(lastUserMessage);
1179 + }
1180 + // Show notification if chat is hidden
1181 + if ($('#floating-chatbot').hasClass('hidden')) {
1182 + showNotification();
1183 + }
1184 + }
1185 + });
1186 + });
2147 1187 } else {
2148 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2149 - // Re-enable chat input after response is displayed
2150 - enableChatInput(botId);
1188 + appendMessage(sender, responseText, responseHtml, images);
2151 1189 }
2152 1190 }
2153 1191
2154 1192
2155 - function appendThinkingMessage(botId) {
2156 - botId = botId || 'default';
1193 + function appendThinkingMessage() {
1194 + // Remove any existing thinking dots first
1195 + $('.thinking-dots').remove();
2157 1196
2158 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2159 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2160 - if (indicator && indicator.textContent === 'Live Agent') {
2161 - return;
2162 - }
2163 -
2164 - var $chatBox = getElement(botId, 'chat-box');
2165 -
2166 - // Remove any existing thinking dots in this bot's chat first
2167 - $chatBox.find('.thinking-dots').remove();
2168 -
2169 - // Check if we should skip inline colors (AI theme is active)
2170 - var skipColors = shouldSkipInlineColors(botId);
2171 -
2172 1197 // Retrieve the bot message font color and background color
2173 1198 var botMessageFontColor = mxchatChat.bot_message_font_color;
2174 1199 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2175 1200
2176 - // Build thinking dots HTML - skip inline colors if AI theme is active
2177 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1201 +
2178 1202 var thinkingHtml = '<div class="thinking-dots-container">' +
2179 1203 '<div class="thinking-dots">' +
2180 - '<span class="dot"' + dotStyle + '></span>' +
2181 - '<span class="dot"' + dotStyle + '></span>' +
2182 - '<span class="dot"' + dotStyle + '></span>' +
1204 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1205 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1206 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2183 1207 '</div>' +
2184 1208 '</div>';
2185 1209
2186 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2187 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2188 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2189 - scrollToBottom(botId);
1210 + // Append the thinking dots to the chat container (or within the temporary message div)
1211 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1212 + scrollToBottom();
2190 1213 }
2191 -
2192 - function removeThinkingDots(botId) {
2193 - botId = botId || 'default';
2194 - var $chatBox = getElement(botId, 'chat-box');
2195 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2196 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2197 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1214 +
1215 + function removeThinkingDots() {
1216 + $('.thinking-dots').closest('.temporary-message').remove();
2198 1217 }
2199 1218
2200 1219 // ====================================
2201 1220 // TEXT FORMATTING & PROCESSING
@@ -2201,153 +1220,112 @@
2201 1220 // TEXT FORMATTING & PROCESSING
2202 1221 // ====================================
2203 1222
2204 1223 function linkify(inputText) {
1224 + //console.log('=== LINKIFY DEBUG START ===');
1225 + //console.log('Input to linkify:', inputText);
1226 + //console.log('Input type:', typeof inputText);
1227 + //console.log('Input length:', inputText ? inputText.length : 'null/undefined');
1228 +
2205 1229 if (!inputText) {
1230 + //console.log('Empty input, returning empty string');
2206 1231 return '';
2207 1232 }
2208 1233
2209 - // Helper function to check if URL is already encoded
2210 - function isUrlEncoded(url) {
2211 - // Check for % followed by exactly 2 hex digits
2212 - return /%[0-9a-fA-F]{2}/.test(url);
2213 - }
2214 -
2215 - // Helper function to safely encode URLs only if needed
2216 - function safeEncodeUrl(url) {
2217 - // If URL already contains encoded characters, return as-is
2218 - if (isUrlEncoded(url)) {
2219 - return url;
2220 - }
2221 - // Otherwise, encode it
2222 - return encodeURI(url);
2223 - }
2224 -
2225 - // Process markdown headers FIRST
1234 + // Process markdown headers FIRST (before paragraph wrapping)
1235 + //console.log('--- Processing Headers ---');
2226 1236 let processedText = formatMarkdownHeaders(inputText);
1237 + //console.log('After headers:', processedText);
1238 + //console.log('Headers changed:', processedText !== inputText);
2227 1239
2228 1240 // Process text styling (bold, italic, strikethrough)
1241 + //console.log('--- Processing Text Styling ---');
1242 + //const beforeStyling = processedText;
2229 1243 processedText = formatTextStyling(processedText);
1244 + //console.log('After styling:', processedText);
1245 + //console.log('Styling changed:', processedText !== beforeStyling);
2230 1246
2231 - // Process code blocks BEFORE processing links
1247 + // Process code blocks BEFORE processing links to avoid conflicts
1248 + //console.log('--- Processing Code Blocks ---');
1249 + const beforeCodeBlocks = processedText;
2232 1250 processedText = formatCodeBlocks(processedText);
2233 -
2234 - // Process markdown tables BEFORE converting newlines to paragraphs
2235 - processedText = formatMarkdownTables(processedText);
2236 -
2237 - // NOW convert to paragraphs
1251 + //console.log('After code blocks:', processedText);
1252 + //console.log('Code blocks changed:', processedText !== beforeCodeBlocks);
1253 +
1254 + // NOW convert to paragraphs (this should be AFTER markdown processing)
1255 + //console.log('--- Converting to Paragraphs ---');
1256 + const beforeParagraphs = processedText;
2238 1257 processedText = convertNewlinesToBreaks(processedText);
1258 + //console.log('After paragraph conversion:', processedText);
1259 + //console.log('Paragraphs changed:', processedText !== beforeParagraphs);
2239 1260
2240 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
2241 - // This prevents them from being processed as markdown links
2242 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
2243 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
2244 - // Clean the URL of any trailing punctuation
2245 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
2246 - const safeUrl = safeEncodeUrl(cleanUrl);
2247 - // Return as a proper link without the brackets
2248 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1261 + // Process markdown links
1262 + //console.log('--- Processing Markdown Links ---');
1263 + const beforeMarkdownLinks = processedText;
1264 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1265 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1266 + //console.log('Found markdown link:', match, 'text:', text, 'url:', url);
1267 + const safeUrl = encodeURI(url);
1268 + const safeText = sanitizeUserInput(text);
1269 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
2249 1270 });
2250 -
2251 - // Process markdown links: [text](url) and [](url)
2252 - // Uses balanced parenthesis matching to handle URLs containing parens
2253 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2254 - processedText = (function(input) {
2255 - var result = '';
2256 - var i = 0;
2257 - while (i < input.length) {
2258 - // Look for [ at current position
2259 - if (input[i] === '[') {
2260 - // Find closing ]
2261 - var closeBracket = input.indexOf(']', i + 1);
2262 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2263 - result += input[i];
2264 - i++;
2265 - continue;
2266 - }
2267 - var linkText = input.substring(i + 1, closeBracket);
2268 - // Check if URL starts with http
2269 - var urlStart = closeBracket + 2;
2270 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2271 - result += input[i];
2272 - i++;
2273 - continue;
2274 - }
2275 - // Find balanced closing paren
2276 - var depth = 1;
2277 - var j = urlStart;
2278 - while (j < input.length && depth > 0) {
2279 - if (input[j] === '(') depth++;
2280 - else if (input[j] === ')') depth--;
2281 - if (depth > 0) j++;
2282 - }
2283 - if (depth !== 0) {
2284 - result += input[i];
2285 - i++;
2286 - continue;
2287 - }
2288 - var url = input.substring(urlStart, j);
2289 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2290 - var encodedUrl = safeEncodeUrl(cleanUrl);
2291 - if (!linkText || !linkText.trim()) {
2292 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2293 - } else {
2294 - var safeText = sanitizeUserInput(linkText);
2295 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2296 - }
2297 - i = j + 1; // Skip past the closing )
2298 - } else {
2299 - result += input[i];
2300 - i++;
2301 - }
2302 - }
2303 - return result;
2304 - })(processedText);
2305 -
2306 - // Process phone numbers: [text](tel:number)
1271 + //console.log('After markdown links:', processedText);
1272 + //console.log('Markdown links changed:', processedText !== beforeMarkdownLinks);
1273 +
1274 + // Process phone numbers (tel:)
1275 + //console.log('--- Processing Phone Numbers ---');
1276 + const beforePhone = processedText;
2307 1277 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2308 1278 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2309 - const safePhone = safeEncodeUrl(phone);
1279 + //console.log('Found phone link:', match, 'text:', text, 'phone:', phone);
1280 + const safePhone = encodeURI(phone);
2310 1281 const safeText = sanitizeUserInput(text);
2311 1282 return `<a href="${safePhone}">${safeText}</a>`;
2312 1283 });
2313 -
2314 - // Process mailto links: [text](mailto:email)
1284 + //console.log('After phone numbers:', processedText);
1285 + //console.log('Phone numbers changed:', processedText !== beforePhone);
1286 +
1287 + // Process mailto links
1288 + //console.log('--- Processing Mailto Links ---');
1289 + const beforeMailto = processedText;
2315 1290 const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2316 1291 processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2317 - const safeMailto = safeEncodeUrl(mailto);
1292 + console.log('Found mailto link:', match, 'text:', text, 'mailto:', mailto);
1293 + const safeMailto = encodeURI(mailto);
2318 1294 const safeText = sanitizeUserInput(text);
2319 1295 return `<a href="${safeMailto}">${safeText}</a>`;
2320 1296 });
2321 -
2322 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2323 - // Updated pattern to be more careful about what it matches
2324 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1297 + //console.log('After mailto links:', processedText);
1298 + //console.log('Mailto links changed:', processedText !== beforeMailto);
1299 +
1300 + // Process standalone URLs (avoid already processed links)
1301 + //console.log('--- Processing Standalone URLs ---');
1302 + const beforeStandaloneUrls = processedText;
1303 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)(?![^<]*<\/a>)/gim;
2325 1304 processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2326 - // Extra check: make sure this isn't already linked
2327 - if (match.includes('href=') || match.includes('</a>')) {
2328 - return match;
2329 - }
2330 -
2331 - // Clean trailing punctuation
2332 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2333 - const safeUrl = safeEncodeUrl(cleanUrl);
2334 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1305 + //console.log('Found standalone URL:', match, 'prefix:', prefix, 'url:', url);
1306 + const safeUrl = encodeURI(url);
1307 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
2335 1308 });
1309 + //console.log('After standalone URLs:', processedText);
1310 + //console.log('Standalone URLs changed:', processedText !== beforeStandaloneUrls);
2336 1311
2337 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2338 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1312 + // Process www. URLs (avoid already processed links)
1313 + //console.log('--- Processing WWW URLs ---');
1314 + const beforeWwwUrls = processedText;
1315 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
2339 1316 processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2340 - // Extra check: make sure this isn't already linked
2341 - if (match.includes('href=') || match.includes('</a>')) {
2342 - return match;
2343 - }
2344 -
2345 - // Clean trailing punctuation
2346 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2347 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2348 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1317 + //console.log('Found www URL:', match, 'prefix:', prefix, 'url:', url);
1318 + const safeUrl = encodeURI(`http://${url}`);
1319 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
2349 1320 });
1321 + //console.log('After www URLs:', processedText);
1322 + //console.log('WWW URLs changed:', processedText !== beforeWwwUrls);
1323 +
1324 + //console.log('=== FINAL RESULT ===');
1325 + //console.log('Final processed text:', processedText);
1326 + //console.log('Total transformation:', inputText !== processedText);
1327 + //console.log('=== LINKIFY DEBUG END ===');
2350 1328
2351 1329 return processedText;
2352 1330 }
2353 1331
@@ -2358,58 +1336,22 @@
2358 1336 return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2359 1337 });
2360 1338 }
2361 1339
2362 -function formatTextStyling(text) {
2363 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2364 - const protectedSegments = [];
2365 - let protectedText = text;
1340 + function formatTextStyling(text) {
1341 + // Handle bold text (**text**)
1342 + text = text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1343 +
1344 + // Handle italic text (*text* or _text_) - avoid conflicts with bold
1345 + text = text.replace(/(?<!\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1346 + text = text.replace(/(?<!_)_([^_\n]+)_(?!_)/g, '<em>$1</em>');
1347 +
1348 + // Handle strikethrough (~~text~~)
1349 + text = text.replace(/~~(.*?)~~/g, '<del>$1</del>');
1350 +
1351 + return text;
1352 + }
2366 1353
2367 - // Step 1a: Protect HTML href="..." attributes
2368 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2369 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2370 - protectedSegments.push(match);
2371 - return placeholder;
2372 - });
2373 -
2374 - // Step 1b: Protect Markdown links [text](url)
2375 - // This is crucial - we need to protect the URLs in markdown format
2376 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2377 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2378 - protectedSegments.push(match);
2379 - return placeholder;
2380 - });
2381 -
2382 - // Step 1c: Also protect bare URLs that might exist
2383 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2384 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2385 - protectedSegments.push(match);
2386 - return placeholder;
2387 - });
2388 -
2389 - // Step 2: Now apply text styling to the protected text
2390 - // Handle bold text (**text**)
2391 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2392 -
2393 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2394 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2395 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2396 -
2397 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2398 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2399 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2400 -
2401 - // Handle strikethrough (~~text~~)
2402 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2403 -
2404 - // Step 3: Restore all protected segments
2405 - protectedSegments.forEach((original, index) => {
2406 - const placeholder = `__PROTECTED_${index}__`;
2407 - protectedText = protectedText.replace(placeholder, original);
2408 - });
2409 -
2410 - return protectedText;
2411 -}
2412 1354 function formatBoldText(text) {
2413 1355 // This function is kept for compatibility but now uses formatTextStyling
2414 1356 return formatTextStyling(text);
2415 1357 }
@@ -2455,78 +1397,9 @@
2455 1397 });
2456 1398
2457 1399 return text;
2458 1400 }
2459 -
2460 - function formatMarkdownTables(text) {
2461 - var lines = text.split('\n');
2462 - var result = [];
2463 - var i = 0;
2464 -
2465 - while (i < lines.length) {
2466 - // Check for a table: current line has pipes AND next line is a separator row
2467 - if (i + 1 < lines.length &&
2468 - lines[i].indexOf('|') !== -1 &&
2469 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2470 -
2471 - var tableLines = [];
2472 - var headerLine = lines[i];
2473 - var separatorLine = lines[i + 1];
2474 - tableLines.push(headerLine);
2475 - tableLines.push(separatorLine);
2476 -
2477 - // Collect remaining table rows
2478 - var j = i + 2;
2479 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2480 - tableLines.push(lines[j]);
2481 - j++;
2482 - }
2483 -
2484 - // Parse alignment from separator row
2485 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2486 - var alignments = sepCells.map(function(cell) {
2487 - var trimmed = cell.trim();
2488 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2489 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2490 - return 'left';
2491 - });
2492 -
2493 - // Build HTML table
2494 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2495 -
2496 - // Header row
2497 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2498 - html += '<thead><tr>';
2499 - headerCells.forEach(function(cell, idx) {
2500 - var align = alignments[idx] || 'left';
2501 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2502 - });
2503 - html += '</tr></thead>';
2504 -
2505 - // Body rows
2506 - html += '<tbody>';
2507 - for (var r = 2; r < tableLines.length; r++) {
2508 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2509 - html += '<tr>';
2510 - rowCells.forEach(function(cell, idx) {
2511 - var align = alignments[idx] || 'left';
2512 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2513 - });
2514 - html += '</tr>';
2515 - }
2516 - html += '</tbody></table></div>';
2517 -
2518 - result.push(html);
2519 - i = j;
2520 - } else {
2521 - result.push(lines[i]);
2522 - i++;
2523 - }
2524 - }
2525 -
2526 - return result.join('\n');
2527 - }
2528 -
1401 +
2529 1402 function sanitizeUserInput(text) {
2530 1403 const div = document.createElement('div');
2531 1404 div.textContent = text;
2532 1405 return div.innerHTML;
@@ -2556,21 +1429,10 @@
2556 1429 // ====================================
2557 1430 // UI & SCROLLING CONTROLS
2558 1431 // ====================================
2559 1432
2560 - function scrollToBottom(botIdOrInstant, instant) {
2561 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2562 - var botId = 'default';
2563 - if (typeof botIdOrInstant === 'string') {
2564 - botId = botIdOrInstant;
2565 - instant = instant || false;
2566 - } else if (typeof botIdOrInstant === 'boolean') {
2567 - instant = botIdOrInstant;
2568 - } else {
2569 - instant = false;
2570 - }
2571 -
2572 - var chatBox = getElement(botId, 'chat-box');
1433 + function scrollToBottom(instant = false) {
1434 + var chatBox = $('#chat-box');
2573 1435 if (instant) {
2574 1436 // Instantly set the scroll position to the bottom
2575 1437 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2576 1438 } else {
@@ -2579,15 +1441,15 @@
2579 1441 const scrollHeight = chatBox.prop("scrollHeight");
2580 1442 const initialScroll = chatBox.scrollTop();
2581 1443 const distance = scrollHeight - initialScroll;
2582 1444 const duration = 500; // Duration in ms
2583 -
1445 +
2584 1446 function smoothScroll(timestamp) {
2585 1447 if (!start) start = timestamp;
2586 1448 const progress = timestamp - start;
2587 1449 const currentScroll = initialScroll + (distance * (progress / duration));
2588 1450 chatBox.scrollTop(currentScroll);
2589 -
1451 +
2590 1452 if (progress < duration) {
2591 1453 requestAnimationFrame(smoothScroll);
2592 1454 } else {
2593 1455 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2592,37 +1454,33 @@
2592 1454 } else {
2593 1455 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2594 1456 }
2595 1457 }
2596 -
1458 +
2597 1459 requestAnimationFrame(smoothScroll);
2598 1460 }
2599 1461 }
2600 -
2601 - function scrollElementToTop(element, botId, topOffset) {
2602 - botId = botId || 'default';
2603 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2604 - var chatBox = getElement(botId, 'chat-box');
1462 +
1463 + function scrollElementToTop(element) {
1464 + var chatBox = $('#chat-box');
2605 1465 var elementTop = element.position().top + chatBox.scrollTop();
2606 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1466 + chatBox.animate({ scrollTop: elementTop }, 500);
2607 1467 }
2608 -
2609 - function showChatWidget(botId) {
2610 - botId = botId || 'default';
2611 - var $button = getElement(botId, 'floating-chatbot-button');
1468 +
1469 + function showChatWidget() {
2612 1470 // First ensure display is set
2613 - $button.css('display', 'flex');
1471 + $('#floating-chatbot-button').css('display', 'flex');
2614 1472 // Then handle the fade
2615 - $button.fadeTo(500, 1);
1473 + $('#floating-chatbot-button').fadeTo(500, 1);
2616 1474 // Force visibility
2617 - $button.removeClass('hidden');
1475 + $('#floating-chatbot-button').removeClass('hidden');
1476 + //console.log('Showing widget');
2618 1477 }
2619 -
2620 - function hideChatWidget(botId) {
2621 - botId = botId || 'default';
2622 - var $button = getElement(botId, 'floating-chatbot-button');
2623 - $button.css('display', 'none');
2624 - $button.addClass('hidden');
1478 +
1479 + function hideChatWidget() {
1480 + $('#floating-chatbot-button').css('display', 'none');
1481 + $('#floating-chatbot-button').addClass('hidden');
1482 + //console.log('Hiding widget');
2625 1483 }
2626 1484
2627 1485 function disableScroll() {
2628 1486 if (isMobile()) {
@@ -2651,15 +1509,18 @@
2651 1509 // NOTIFICATION SYSTEM
2652 1510 // ====================================
2653 1511
2654 1512 function createNotificationBadge() {
1513 + //console.log("Creating notification badge...");
2655 1514 const chatButton = document.getElementById('floating-chatbot-button');
2656 -
1515 + //console.log("Chat button found:", !!chatButton);
1516 +
2657 1517 if (!chatButton) return;
2658 -
1518 +
2659 1519 // Remove any existing badge first
2660 1520 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2661 1521 if (existingBadge) {
1522 + //console.log("Removing existing badge");
2662 1523 existingBadge.remove();
2663 1524 }
2664 1525
2665 1526 notificationBadge = document.createElement('div');
@@ -2681,43 +1542,34 @@
2681 1542 chatButton.appendChild(notificationBadge);
2682 1543
2683 1544 }
2684 1545
2685 - function showNotification(botId) {
2686 - botId = botId || 'default';
2687 - const badge = getElementDOM(botId, 'chat-notification-badge');
2688 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2689 - if (badge && $floatingChatbot.hasClass('hidden')) {
1546 + function showNotification() {
1547 + const badge = document.getElementById('chat-notification-badge');
1548 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2690 1549 badge.style.display = 'block';
2691 1550 badge.textContent = '1';
2692 1551 }
2693 1552 }
2694 -
2695 - function hideNotification(botId) {
2696 - botId = botId || 'default';
2697 - const badge = getElementDOM(botId, 'chat-notification-badge');
1553 +
1554 + function hideNotification() {
1555 + const badge = document.getElementById('chat-notification-badge');
2698 1556 if (badge) {
2699 1557 badge.style.display = 'none';
2700 1558 }
2701 1559 }
2702 -
2703 - function startNotificationChecking(botId) {
2704 - botId = botId || 'default';
1560 +
1561 + function startNotificationChecking() {
2705 1562 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2706 1563 if (!chatPersistenceEnabled) return;
2707 -
2708 - createNotificationBadge(botId);
2709 - var instance = MxChatInstances.get(botId);
2710 - instance.notificationCheckInterval = setInterval(function() {
2711 - checkForNewMessages(botId);
2712 - }, 30000); // Check every 30 seconds
1564 +
1565 + createNotificationBadge();
1566 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2713 1567 }
2714 -
2715 - function stopNotificationChecking(botId) {
2716 - botId = botId || 'default';
2717 - var instance = MxChatInstances.get(botId);
2718 - if (instance.notificationCheckInterval) {
2719 - clearInterval(instance.notificationCheckInterval);
1568 +
1569 + function stopNotificationChecking() {
1570 + if (notificationCheckInterval) {
1571 + clearInterval(notificationCheckInterval);
2720 1572 }
2721 1573 }
2722 1574
2723 1575 function checkForNewMessages() {
@@ -2743,35 +1595,63 @@
2743 1595 });
2744 1596 }
2745 1597
2746 1598
2747 -// ====================================
2748 -// LIVE AGENT FUNCTIONALITY
2749 -// ====================================
2750 -
2751 -function startPolling(botId) {
2752 - botId = botId || 'default';
2753 - var instance = MxChatInstances.get(botId);
2754 - // Clear any existing interval first
2755 - stopPolling(botId);
2756 - instance.pollingInterval = setInterval(function() {
2757 - checkForAgentMessages(botId);
2758 - }, 5000);
1599 + // ====================================
1600 + // LIVE AGENT FUNCTIONALITY
1601 + // ====================================
1602 +
1603 +function updateChatModeIndicator(mode) {
1604 + //console.log("updateChatModeIndicator called with mode:", mode);
1605 + const indicator = document.getElementById('chat-mode-indicator');
1606 + if (indicator) {
1607 + const oldText = indicator.textContent;
1608 +
1609 + if (mode === 'agent') {
1610 + indicator.textContent = 'Live Agent';
1611 + startPolling();
1612 + //console.log("Set indicator to Live Agent");
1613 + } else {
1614 + // Everything else is AI mode
1615 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1616 + indicator.textContent = customAiText;
1617 + stopPolling();
1618 + //console.log("Set indicator to AI Agent:", customAiText);
1619 + }
1620 +
1621 + // Force immediate DOM update
1622 + if (oldText !== indicator.textContent) {
1623 + // Force a reflow to ensure the change is visible immediately
1624 + indicator.offsetHeight;
1625 +
1626 + // Double-check after a brief moment
1627 + setTimeout(() => {
1628 + //console.log("Final indicator text:", indicator.textContent);
1629 + }, 50);
1630 + }
1631 + } else {
1632 + console.error("Chat mode indicator element not found!");
1633 + }
2759 1634 }
2760 1635
2761 -function stopPolling(botId) {
2762 - botId = botId || 'default';
2763 - var instance = MxChatInstances.get(botId);
2764 - if (instance.pollingInterval) {
2765 - clearInterval(instance.pollingInterval);
2766 - instance.pollingInterval = null;
1636 + function startPolling() {
1637 + // Clear any existing interval first
1638 + stopPolling();
1639 + // Start new polling interval
1640 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1641 + //console.log("Started agent message polling");
2767 1642 }
2768 -}
2769 -
2770 -function checkForAgentMessages(botId) {
2771 - botId = botId || 'default';
2772 - var instance = MxChatInstances.get(botId);
2773 - const sessionId = getChatSession(botId);
1643 +
1644 + function stopPolling() {
1645 + if (pollingInterval) {
1646 + clearInterval(pollingInterval);
1647 + pollingInterval = null;
1648 + //console.log("Stopped agent message polling");
1649 + }
1650 + }
1651 +
1652 +function checkForAgentMessages() {
1653 + const sessionId = getChatSession();
2774 1654 $.ajax({
2775 1655 url: mxchatChat.ajax_url,
2776 1656 type: 'POST',
2777 1657 dataType: 'json',
@@ -2777,44 +1657,35 @@
2777 1657 dataType: 'json',
2778 1658 data: {
2779 1659 action: 'mxchat_fetch_new_messages',
2780 1660 session_id: sessionId,
2781 - last_seen_id: instance.lastSeenMessageId,
2782 - persistence_enabled: 'true',
1661 + last_seen_id: lastSeenMessageId,
1662 + persistence_enabled: 'true', // Add this too
2783 1663 nonce: mxchatChat.nonce
2784 1664 },
2785 1665 success: function (response) {
2786 1666 if (response.success && response.data?.new_messages) {
2787 1667 let hasNewMessage = false;
2788 -
1668 +
2789 1669 response.data.new_messages.forEach(function (message) {
2790 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1670 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2791 1671 hasNewMessage = true;
2792 - appendMessage("agent", message.content, '', [], false, botId);
2793 - instance.lastSeenMessageId = message.id;
2794 - instance.processedMessageIds.add(message.id);
1672 + // CHANGE THIS LINE:
1673 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1674 + lastSeenMessageId = message.id;
1675 + processedMessageIds.add(message.id);
2795 1676 }
2796 1677 });
2797 1678
2798 - if (hasNewMessage) {
2799 - enableChatInput(botId);
1679 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1680 + showNotification();
2800 1681 }
2801 -
2802 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2803 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2804 - showNotification(botId);
2805 - }
2806 -
2807 - scrollToBottom(botId, true);
1682 +
1683 + scrollToBottom(true);
2808 1684 }
2809 -
2810 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2811 - if (response.success && response.data?.chat_mode) {
2812 - updateChatModeIndicator(response.data.chat_mode, botId);
2813 - }
2814 1685 },
2815 1686 error: function (xhr, status, error) {
2816 - // Polling error - silently continue
1687 + //console.error("Polling error:", xhr, status, error);
2817 1688 }
2818 1689 });
2819 1690 }
2820 1691
@@ -2820,30 +1691,13 @@
2820 1691
2821 1692 // ====================================
2822 1693 // CHAT HISTORY & PERSISTENCE
2823 1694 // ====================================
2824 -
2825 -function loadChatHistory(botId, onComplete) {
2826 - botId = botId || 'default';
2827 - var instance = MxChatInstances.get(botId);
2828 -
2829 - // Prevent duplicate loading
2830 - if (instance.chatHistoryLoaded) {
2831 - if (onComplete) onComplete();
2832 - return;
2833 - }
2834 -
2835 - // Use getChatSession which returns null if no session exists (does NOT create one)
2836 - var sessionId = getChatSession(botId);
1695 +
1696 + function loadChatHistory() {
1697 + var sessionId = getChatSession();
2837 1698 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2838 1699
2839 - // No session yet — nothing to load. History will load after first message via ensureSession.
2840 - if (!sessionId) {
2841 - instance.chatHistoryLoaded = true;
2842 - if (onComplete) onComplete();
2843 - return;
2844 - }
2845 -
2846 1700 if (chatPersistenceEnabled && sessionId) {
2847 1701 $.ajax({
2848 1702 url: mxchatChat.ajax_url,
2849 1703 type: 'POST',
@@ -2852,35 +1706,23 @@
2852 1706 action: 'mxchat_fetch_conversation_history',
2853 1707 session_id: sessionId
2854 1708 },
2855 1709 success: function(response) {
2856 - // Handle session reset (IP changed while user was away)
2857 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2858 - // Silent reset — new session but don't clear UI
2859 - MxChatInstances.silentResetSession(botId);
2860 - instance.chatHistoryLoaded = true; // Prevent retry loop
2861 - if (onComplete) onComplete();
2862 - return;
2863 - }
2864 -
2865 1710 // Check if the response indicates success
2866 1711 if (response.success) {
2867 1712 // Handle case where conversation data exists and is an array
2868 1713 if (response.data && Array.isArray(response.data.conversation)) {
2869 - var $chatBox = getElement(botId, 'chat-box');
1714 + var $chatBox = $('#chat-box');
2870 1715 var $fragment = $(document.createDocumentFragment());
2871 - let highestMessageId = instance.lastSeenMessageId;
1716 + let highestMessageId = lastSeenMessageId;
2872 1717
2873 1718 // Update chat mode if provided
2874 1719 if (response.data.chat_mode) {
2875 - updateChatModeIndicator(response.data.chat_mode, botId);
1720 + updateChatModeIndicator(response.data.chat_mode);
2876 1721 }
2877 1722
2878 1723 // Only process if there are actual messages
2879 1724 if (response.data.conversation.length > 0) {
2880 - // IMPORTANT: Clear existing messages before loading history
2881 - $chatBox.empty();
2882 -
2883 1725 $.each(response.data.conversation, function(index, message) {
2884 1726 // Skip agent messages if persistence is off
2885 1727 if (!chatPersistenceEnabled && message.role === 'agent') {
2886 1728 return;
@@ -2915,19 +1757,9 @@
2915 1757 var content = message.content;
2916 1758 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2917 1759 content = decodeHTMLEntities(content);
2918 1760
2919 - // Skip linkify for messages containing structured HTML
2920 - // (forms, product cards, galleries, etc.) to avoid
2921 - // markdown formatting corrupting HTML attributes
2922 - // (e.g. underscores in name="field_name" becoming <em> tags)
2923 - if (content.includes("mxchat-product-card") ||
2924 - content.includes("mxchat-image-gallery") ||
2925 - content.includes("mxchat-featured-products") ||
2926 - content.includes("<form") ||
2927 - content.includes("<input") ||
2928 - content.includes("<select") ||
2929 - content.includes("<textarea")) {
1761 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2930 1762 messageElement.html(content);
2931 1763 } else {
2932 1764 var formattedContent = linkify(content);
2933 1765 messageElement.html(formattedContent);
@@ -2937,47 +1769,54 @@
2937 1769
2938 1770 // Track message IDs
2939 1771 if (message.id) {
2940 1772 highestMessageId = Math.max(highestMessageId, message.id);
2941 - instance.processedMessageIds.add(message.id);
1773 + processedMessageIds.add(message.id);
2942 1774 }
2943 1775 });
2944 1776
2945 1777 // Only append messages and scroll if we have content
2946 1778 $chatBox.append($fragment);
2947 - scrollToBottom(botId, true);
1779 + scrollToBottom(true);
2948 1780
2949 1781 // Collapse quick questions if we have conversation history
2950 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2951 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2952 - collapseQuickQuestions(botId);
1782 + if (hasQuickQuestions()) {
1783 + collapseQuickQuestions();
2953 1784 }
2954 1785
2955 1786 // Update lastSeenMessageId after history loads
2956 - instance.lastSeenMessageId = highestMessageId;
1787 + lastSeenMessageId = highestMessageId;
2957 1788
2958 1789 // Only update chat mode if persistence is enabled and we have messages
2959 1790 if (chatPersistenceEnabled) {
2960 1791 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2961 1792 if (lastMessage.role === 'agent') {
2962 - updateChatModeIndicator('agent', botId);
1793 + updateChatModeIndicator('agent');
2963 1794 }
2964 1795 }
2965 -
2966 - // Mark as loaded ONLY after successful load
2967 - instance.chatHistoryLoaded = true;
1796 + } else {
1797 + // No conversation history - this is normal for new chats
1798 + //console.log("No conversation history found for this session - starting fresh chat.");
2968 1799 }
1800 + } else {
1801 + // Response successful but no conversation data - this is also normal
1802 + //console.log("No conversation data in response - starting fresh chat.");
2969 1803 }
1804 + } else {
1805 + // Only show error if the response explicitly indicates an error
1806 + console.warn("Failed to load chat history:", response.message || "Unknown error");
1807 + // Don't show error message to user for failed history loads
1808 + // Just start with a fresh chat instead
2970 1809 }
2971 - if (onComplete) onComplete();
2972 1810 },
2973 1811 error: function(xhr, status, error) {
2974 - // Error loading chat history - silently continue
2975 - if (onComplete) onComplete();
1812 + // Only log AJAX errors, don't show them to the user
1813 + console.error("AJAX error loading chat history:", status, error);
1814 + // Start with fresh chat - don't show error to user
2976 1815 }
2977 1816 });
2978 1817 } else {
2979 - if (onComplete) onComplete();
1818 + //console.log("Chat persistence is disabled or no session ID found. Starting fresh chat.");
2980 1819 }
2981 1820 }
2982 1821
2983 1822
@@ -2991,42 +1830,40 @@
2991 1830 element.addEventListener(eventType, handler);
2992 1831 }
2993 1832 }
2994 1833
2995 - function showActivePdf(filename, botId) {
2996 - botId = botId || 'default';
2997 - const container = getElementDOM(botId, 'active-pdf-container');
2998 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2999 -
1834 + function showActivePdf(filename) {
1835 + const container = document.getElementById('active-pdf-container');
1836 + const nameElement = document.getElementById('active-pdf-name');
1837 +
3000 1838 if (!container || !nameElement) {
1839 + //console.error('PDF container elements not found');
3001 1840 return;
3002 1841 }
3003 -
1842 +
3004 1843 nameElement.textContent = filename;
3005 1844 container.style.display = 'flex';
3006 1845 }
3007 -
3008 - function showActiveWord(filename, botId) {
3009 - botId = botId || 'default';
3010 - const container = getElementDOM(botId, 'active-word-container');
3011 - const nameElement = getElementDOM(botId, 'active-word-name');
3012 -
1846 +
1847 + function showActiveWord(filename) {
1848 + const container = document.getElementById('active-word-container');
1849 + const nameElement = document.getElementById('active-word-name');
1850 +
3013 1851 if (!container || !nameElement) {
1852 + //console.error('Word document container elements not found');
3014 1853 return;
3015 1854 }
3016 -
1855 +
3017 1856 nameElement.textContent = filename;
3018 1857 container.style.display = 'flex';
3019 1858 }
3020 -
3021 - function removeActivePdf(botId) {
3022 - botId = botId || 'default';
3023 - var instance = MxChatInstances.get(botId);
3024 - const container = getElementDOM(botId, 'active-pdf-container');
3025 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3026 -
3027 - if (!container || !nameElement || !instance.activePdfFile) return;
3028 -
1859 +
1860 + function removeActivePdf() {
1861 + const container = document.getElementById('active-pdf-container');
1862 + const nameElement = document.getElementById('active-pdf-name');
1863 +
1864 + if (!container || !nameElement || !activePdfFile) return;
1865 +
3029 1866 fetch(mxchatChat.ajax_url, {
3030 1867 method: 'POST',
3031 1868 headers: {
3032 1869 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3032,9 +1869,9 @@
3032 1869 'Content-Type': 'application/x-www-form-urlencoded',
3033 1870 },
3034 1871 body: new URLSearchParams({
3035 1872 'action': 'mxchat_remove_pdf',
3036 - 'session_id': getChatSession(botId),
1873 + 'session_id': sessionId,
3037 1874 'nonce': mxchatChat.nonce
3038 1875 })
3039 1876 })
3040 1877 .then(response => response.json())
@@ -3041,25 +1878,23 @@
3041 1878 .then(data => {
3042 1879 if (data.success) {
3043 1880 container.style.display = 'none';
3044 1881 nameElement.textContent = '';
3045 - instance.activePdfFile = null;
3046 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1882 + activePdfFile = null;
1883 + appendMessage('bot', 'PDF removed.');
3047 1884 }
3048 1885 })
3049 1886 .catch(error => {
3050 - // Error removing PDF - silently continue
1887 + //console.error('Error removing PDF:', error);
3051 1888 });
3052 1889 }
3053 -
3054 - function removeActiveWord(botId) {
3055 - botId = botId || 'default';
3056 - var instance = MxChatInstances.get(botId);
3057 - const container = getElementDOM(botId, 'active-word-container');
3058 - const nameElement = getElementDOM(botId, 'active-word-name');
3059 -
3060 - if (!container || !nameElement || !instance.activeWordFile) return;
3061 -
1890 +
1891 + function removeActiveWord() {
1892 + const container = document.getElementById('active-word-container');
1893 + const nameElement = document.getElementById('active-word-name');
1894 +
1895 + if (!container || !nameElement || !activeWordFile) return;
1896 +
3062 1897 fetch(mxchatChat.ajax_url, {
3063 1898 method: 'POST',
3064 1899 headers: {
3065 1900 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3065,9 +1900,9 @@
3065 1900 'Content-Type': 'application/x-www-form-urlencoded',
3066 1901 },
3067 1902 body: new URLSearchParams({
3068 1903 'action': 'mxchat_remove_word',
3069 - 'session_id': getChatSession(botId),
1904 + 'session_id': sessionId,
3070 1905 'nonce': mxchatChat.nonce
3071 1906 })
3072 1907 })
3073 1908 .then(response => response.json())
@@ -3074,58 +1909,61 @@
3074 1909 .then(data => {
3075 1910 if (data.success) {
3076 1911 container.style.display = 'none';
3077 1912 nameElement.textContent = '';
3078 - instance.activeWordFile = null;
3079 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1913 + activeWordFile = null;
1914 + appendMessage('bot', 'Word document removed.');
3080 1915 }
3081 1916 })
3082 1917 .catch(error => {
3083 - // Error removing Word document - silently continue
1918 + //console.error('Error removing Word document:', error);
3084 1919 });
3085 1920 }
3086 -
1921 +
3087 1922 // ====================================
3088 1923 // CONSENT & COMPLIANCE (GDPR)
3089 1924 // ====================================
3090 -
3091 - function initializeChatVisibility(botId) {
3092 - botId = botId || 'default';
3093 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3094 - mxchatChat.complianz_toggle === '1' ||
1925 +
1926 + function initializeChatVisibility() {
1927 + //console.log('Initializing chat visibility');
1928 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1929 + mxchatChat.complianz_toggle === '1' ||
3095 1930 mxchatChat.complianz_toggle === 1;
3096 -
1931 +
3097 1932 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3098 1933 // Initial check
3099 - checkConsentAndShowChat(botId);
3100 -
1934 + checkConsentAndShowChat();
1935 +
3101 1936 // Listen for consent changes
3102 1937 $(document).on('cmplz_status_change', function(event) {
3103 - checkConsentAndShowChat(botId);
1938 + //console.log('Status change detected');
1939 + checkConsentAndShowChat();
3104 1940 });
3105 1941 } else {
3106 1942 // If Complianz is not enabled, always show
3107 - getElement(botId, 'floating-chatbot-button')
1943 + $('#floating-chatbot-button')
3108 1944 .css('display', 'flex')
3109 1945 .removeClass('hidden no-consent')
3110 1946 .fadeTo(500, 1);
3111 -
1947 +
3112 1948 // Also check pre-chat message when Complianz is not enabled
3113 - checkPreChatDismissal(botId);
1949 + checkPreChatDismissal();
3114 1950 }
3115 1951 }
3116 1952
3117 -
3118 - function checkConsentAndShowChat(botId) {
3119 - botId = botId || 'default';
1953 +
1954 + function checkConsentAndShowChat() {
3120 1955 var consentStatus = cmplz_has_consent('marketing');
3121 1956 var consentType = complianz.consenttype;
3122 -
3123 - let $widget = getElement(botId, 'floating-chatbot-button');
3124 - let $chatbot = getElement(botId, 'floating-chatbot');
3125 - let $preChat = getElement(botId, 'pre-chat-message');
3126 -
1957 +
1958 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1959 +
1960 + let $widget = $('#floating-chatbot-button');
1961 + let $chatbot = $('#floating-chatbot');
1962 + let $preChat = $('#pre-chat-message');
1963 +
3127 1964 if (consentStatus === true) {
1965 + //console.log('Consent granted - showing widget');
3128 1966 $widget
3129 1967 .removeClass('no-consent')
3130 1968 .css('display', 'flex')
3131 1969 .removeClass('hidden')
@@ -3130,12 +1968,13 @@
3130 1968 .css('display', 'flex')
3131 1969 .removeClass('hidden')
3132 1970 .fadeTo(500, 1);
3133 1971 $chatbot.removeClass('no-consent');
3134 -
1972 +
3135 1973 // Show pre-chat message if not dismissed
3136 - checkPreChatDismissal(botId);
1974 + checkPreChatDismissal();
3137 1975 } else {
1976 + //console.log('No consent - hiding widget');
3138 1977 $widget
3139 1978 .addClass('no-consent')
3140 1979 .fadeTo(500, 0, function() {
3141 1980 $(this)
@@ -3142,9 +1981,9 @@
3142 1981 .css('display', 'none')
3143 1982 .addClass('hidden');
3144 1983 });
3145 1984 $chatbot.addClass('no-consent');
3146 -
1985 +
3147 1986 // Hide pre-chat message when no consent
3148 1987 $preChat.hide();
3149 1988 }
3150 1989 }
@@ -3152,38 +1991,46 @@
3152 1991
3153 1992 // ====================================
3154 1993 // PRE-CHAT MESSAGE HANDLING
3155 1994 // ====================================
3156 -
3157 - function checkPreChatDismissal(botId) {
3158 - botId = botId || 'default';
3159 - try {
3160 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3161 - if (dismissedAt) {
3162 - // Re-show after 24 hours
3163 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3164 - if (elapsed < 86400000) {
3165 - getElement(botId, 'pre-chat-message').hide();
3166 - return;
1995 +
1996 + function checkPreChatDismissal() {
1997 + $.ajax({
1998 + url: mxchatChat.ajax_url,
1999 + type: 'POST',
2000 + data: {
2001 + action: 'mxchat_check_pre_chat_message_status',
2002 + _ajax_nonce: mxchatChat.nonce
2003 + },
2004 + success: function(response) {
2005 + if (response.success && !response.data.dismissed) {
2006 + $('#pre-chat-message').fadeIn(250);
2007 + } else {
2008 + $('#pre-chat-message').hide();
3167 2009 }
3168 - // Expired — clear and show again
3169 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2010 + },
2011 + error: function() {
2012 + //console.error('Failed to check pre-chat message dismissal status.');
3170 2013 }
3171 - getElement(botId, 'pre-chat-message').fadeIn(250);
3172 - } catch (e) {
3173 - // localStorage unavailable — show the message
3174 - getElement(botId, 'pre-chat-message').fadeIn(250);
3175 - }
2014 + });
3176 2015 }
3177 -
3178 - function handlePreChatDismissal(botId) {
3179 - botId = botId || 'default';
3180 - getElement(botId, 'pre-chat-message').fadeOut(200);
3181 - try {
3182 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3183 - } catch (e) {
3184 - // localStorage unavailable — dismissal won't persist
3185 - }
2016 +
2017 + function handlePreChatDismissal() {
2018 + $('#pre-chat-message').fadeOut(200);
2019 + $.ajax({
2020 + url: mxchatChat.ajax_url,
2021 + type: 'POST',
2022 + data: {
2023 + action: 'mxchat_dismiss_pre_chat_message',
2024 + _ajax_nonce: mxchatChat.nonce
2025 + },
2026 + success: function() {
2027 + $('#pre-chat-message').hide();
2028 + },
2029 + error: function() {
2030 + //console.error('Failed to dismiss pre-chat message.');
2031 + }
2032 + });
3186 2033 }
3187 2034
3188 2035
3189 2036 // ====================================
@@ -3209,307 +2056,231 @@
3209 2056 // ====================================
3210 2057
3211 2058 $(document).on('click', '.mxchat-popular-question', function () {
3212 2059 var question = $(this).text();
3213 - var botId = getBotIdFromElement(this);
3214 -
2060 +
3215 2061 // Append the question as if the user typed it
3216 - appendMessage("user", question, '', [], false, botId);
3217 -
2062 + appendMessage("user", question);
2063 +
3218 2064 // Only collapse if there are questions
3219 - if (hasQuickQuestions(botId)) {
3220 - collapseQuickQuestions(botId);
2065 + if (hasQuickQuestions()) {
2066 + collapseQuickQuestions();
3221 2067 }
3222 -
2068 +
3223 2069 // Send the question to the server
3224 - sendMessageToChatbot(question, botId);
2070 + sendMessageToChatbot(question);
3225 2071 });
3226 2072
3227 2073 $(document).on('click', '.questions-toggle-btn', function(e) {
3228 2074 e.preventDefault();
3229 2075 e.stopPropagation();
3230 - var botId = getBotIdFromElement(this);
3231 - expandQuickQuestions(botId);
2076 + expandQuickQuestions();
3232 2077 });
3233 2078
3234 2079 $(document).on('click', '.questions-collapse-btn', function(e) {
3235 2080 e.preventDefault();
3236 2081 e.stopPropagation();
3237 - var botId = getBotIdFromElement(this);
3238 - collapseQuickQuestions(botId);
2082 + collapseQuickQuestions();
3239 2083 });
3240 2084
3241 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3242 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3243 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3244 - if (e.type === 'keydown') {
3245 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3246 - e.preventDefault();
3247 - }
3248 - var botId = getBotIdFromElement(this);
3249 - var $chatbot = getElement(botId, 'floating-chatbot');
3250 - var $badge = getElement(botId, 'chat-notification-badge');
3251 - var $preChat = getElement(botId, 'pre-chat-message');
3252 -
3253 - if ($chatbot.hasClass('hidden')) {
3254 - $chatbot.removeClass('hidden').addClass('visible')
3255 - .attr('aria-modal', 'true').attr('role', 'dialog');
3256 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3257 - $badge.hide(); // Hide notification when opening chat
2085 + // Chatbot visibility toggle handlers
2086 + $(document).on('click', '#floating-chatbot-button', function() {
2087 + var chatbot = $('#floating-chatbot');
2088 + if (chatbot.hasClass('hidden')) {
2089 + chatbot.removeClass('hidden').addClass('visible');
2090 + $(this).addClass('hidden');
2091 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3258 2092 disableScroll();
3259 - $preChat.fadeOut(250);
3260 -
3261 - // First open per page load: re-fetch behavior settings in case
3262 - // this page's inline values came from a stale full-page cache
3263 - // (plan-32db95). Idempotent — later opens are a no-op.
3264 - mxchatRefreshDynamicSettings();
3265 -
3266 - // Load chat history for returning visitors (persistence)
3267 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3268 - if (chatPersistenceEnabled) {
3269 - MxChatInstances.ensureSession(botId);
3270 - }
3271 -
3272 - // Deferred email check — only on first widget open
3273 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3274 - var instance = MxChatInstances.get(botId);
3275 - if (emailBlocker && !instance.emailCheckDone) {
3276 - instance.emailCheckDone = true;
3277 - resolveEmailState(botId);
3278 - } else if (!emailBlocker) {
3279 - // No email collection — still route through showChatContainerForBot
3280 - // so the loader is shown while chat history loads
3281 - showChatContainerForBot(botId);
3282 - }
3283 -
3284 - // Move keyboard focus into the message input after the open transition.
3285 - setTimeout(function() {
3286 - var chatInput = getElementDOM(botId, 'chat-input');
3287 - if (chatInput && !chatInput.disabled) {
3288 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3289 - }
3290 - }, 300);
2093 + $('#pre-chat-message').fadeOut(250);
3291 2094 } else {
3292 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3293 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2095 + chatbot.removeClass('visible').addClass('hidden');
2096 + $(this).removeClass('hidden');
3294 2097 enableScroll();
3295 - checkPreChatDismissal(botId);
2098 + checkPreChatDismissal();
3296 2099 }
3297 2100 });
3298 -
3299 - // Allow clicking anywhere on the title bar to close the chatbot.
3300 - // Returns keyboard focus to the launcher so keyboard users don't get
3301 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3302 - // heuristic-based so mouse-triggered close won't show a focus ring.
3303 - $(document).on('click', '.chatbot-top-bar', function() {
3304 - var botId = getBotIdFromElement(this);
3305 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3306 - var $launcher = getElement(botId, 'floating-chatbot-button');
3307 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2101 +
2102 + $(document).on('click', '#exit-chat-button', function() {
2103 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2104 + $('#floating-chatbot-button').removeClass('hidden');
3308 2105 enableScroll();
3309 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3310 2106 });
3311 -
3312 - // Global Escape-key handler — closes any visible chat widget and
3313 - // returns focus to its launcher. Standard modal-dismissal pattern;
3314 - // pairs with aria-modal="true" set on the widget when it opens.
3315 - $(document).on('keydown', function(e) {
3316 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3317 - var $visible = $('.floating-chatbot.visible');
3318 - if (!$visible.length) return;
3319 - e.preventDefault();
3320 - $visible.each(function() {
3321 - var botId = getBotIdFromElement(this);
3322 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3323 - var $launcher = getElement(botId, 'floating-chatbot-button');
3324 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3325 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3326 - });
3327 - enableScroll();
3328 - });
3329 -
2107 +
3330 2108 $(document).on('click', '.close-pre-chat-message', function(e) {
3331 2109 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3332 - var botId = getBotIdFromElement(this);
3333 - handlePreChatDismissal(botId);
2110 + $('#pre-chat-message').fadeOut(200, function() {
2111 + $(this).remove();
2112 + });
3334 2113 });
2114 +
3335 2115
3336 -
3337 - // PDF upload button handlers - use class selector
3338 - $(document).on('click', '.pdf-upload-btn', function() {
3339 - var botId = getBotIdFromElement(this);
3340 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3341 - if (pdfInput) pdfInput.click();
3342 - });
3343 -
3344 - // Word upload button handlers - use class selector
3345 - $(document).on('click', '.word-upload-btn', function() {
3346 - var botId = getBotIdFromElement(this);
3347 - var wordInput = getElementDOM(botId, 'word-upload');
3348 - if (wordInput) wordInput.click();
3349 - });
2116 + // PDF upload button handlers
2117 + if (document.getElementById('pdf-upload-btn')) {
2118 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2119 + document.getElementById('pdf-upload').click();
2120 + });
2121 + }
3350 2122
3351 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3352 - $(document).on('change', '.pdf-upload', async function(e) {
3353 - var botId = getBotIdFromElement(this);
3354 - var instance = MxChatInstances.get(botId);
3355 - const file = this.files[0];
3356 - const sessionId = MxChatInstances.ensureSession(botId);
3357 -
2123 + // Word upload button handlers
2124 + if (document.getElementById('word-upload-btn')) {
2125 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2126 + document.getElementById('word-upload').click();
2127 + });
2128 + }
2129 +
2130 + // PDF file input change handler
2131 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2132 + const file = e.target.files[0];
2133 +
3358 2134 if (!file || file.type !== 'application/pdf') {
3359 2135 alert('Please select a valid PDF file.');
3360 2136 return;
3361 2137 }
3362 -
2138 +
3363 2139 if (!sessionId) {
2140 + //console.error('No session ID found');
3364 2141 alert('Error: No session ID found');
3365 2142 return;
3366 2143 }
3367 -
2144 +
3368 2145 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2146 + //console.error('mxchatChat not properly configured:', mxchatChat);
3369 2147 alert('Error: Ajax configuration missing');
3370 2148 return;
3371 2149 }
3372 -
2150 +
3373 2151 // Disable buttons and show loading state
3374 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3375 - const sendBtn = getElementDOM(botId, 'send-button');
3376 - if (!uploadBtn) return;
2152 + const uploadBtn = document.getElementById('pdf-upload-btn');
2153 + const sendBtn = document.getElementById('send-button');
3377 2154 const originalBtnContent = uploadBtn.innerHTML;
3378 -
2155 +
3379 2156 try {
3380 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3381 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3382 2157 const formData = new FormData();
3383 2158 formData.append('action', 'mxchat_upload_pdf');
3384 2159 formData.append('pdf_file', file);
3385 2160 formData.append('session_id', sessionId);
3386 2161 formData.append('nonce', mxchatChat.nonce);
3387 -
2162 +
3388 2163 uploadBtn.disabled = true;
3389 - if (sendBtn) sendBtn.disabled = true;
2164 + sendBtn.disabled = true;
3390 2165 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3391 2166 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3392 2167 </svg>`;
3393 -
2168 +
3394 2169 const response = await fetch(mxchatChat.ajax_url, {
3395 2170 method: 'POST',
3396 2171 body: formData
3397 2172 });
3398 -
2173 +
3399 2174 const data = await response.json();
3400 -
2175 +
3401 2176 if (data.success) {
3402 2177 // Hide popular questions if they exist
3403 - if (hasQuickQuestions(botId)) {
3404 - collapseQuickQuestions(botId);
2178 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2179 + if (hasQuickQuestions()) {
2180 + collapseQuickQuestions();
3405 2181 }
3406 -
2182 +
3407 2183 // Show the active PDF name
3408 - showActivePdf(data.data.filename, botId);
3409 -
3410 - appendMessage('bot', data.data.message, '', [], false, botId);
3411 - scrollToBottom(botId);
3412 - instance.activePdfFile = data.data.filename;
2184 + showActivePdf(data.data.filename);
2185 +
2186 + appendMessage('bot', data.data.message);
2187 + scrollToBottom();
2188 + activePdfFile = data.data.filename;
3413 2189 } else {
2190 + //console.error('Upload failed:', data.data);
3414 2191 alert('Failed to upload PDF. Please try again.');
3415 2192 }
3416 2193 } catch (error) {
2194 + //console.error('Upload error:', error);
3417 2195 alert('Error uploading file. Please try again.');
3418 2196 } finally {
3419 2197 uploadBtn.disabled = false;
3420 - if (sendBtn) sendBtn.disabled = false;
2198 + sendBtn.disabled = false;
3421 2199 uploadBtn.innerHTML = originalBtnContent;
3422 2200 this.value = ''; // Reset file input
3423 2201 }
3424 2202 });
3425 2203
3426 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3427 - $(document).on('change', '.word-upload', async function(e) {
3428 - var botId = getBotIdFromElement(this);
3429 - var instance = MxChatInstances.get(botId);
3430 - const file = this.files[0];
3431 - const sessionId = MxChatInstances.ensureSession(botId);
3432 -
2204 + // Word file input change handler
2205 + addSafeEventListener('word-upload', 'change', async function(e) {
2206 + const file = e.target.files[0];
2207 +
3433 2208 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3434 2209 alert('Please select a valid Word document (.docx).');
3435 2210 return;
3436 2211 }
3437 -
2212 +
3438 2213 if (!sessionId) {
2214 + //console.error('No session ID found');
3439 2215 alert('Error: No session ID found');
3440 2216 return;
3441 2217 }
3442 -
3443 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3444 - alert('Error: Ajax configuration missing');
3445 - return;
3446 - }
3447 -
2218 +
3448 2219 // Disable buttons and show loading state
3449 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3450 - const sendBtn = getElementDOM(botId, 'send-button');
3451 - if (!uploadBtn) return;
2220 + const uploadBtn = document.getElementById('word-upload-btn');
2221 + const sendBtn = document.getElementById('send-button');
3452 2222 const originalBtnContent = uploadBtn.innerHTML;
3453 -
2223 +
3454 2224 try {
3455 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3456 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3457 2225 const formData = new FormData();
3458 2226 formData.append('action', 'mxchat_upload_word');
3459 2227 formData.append('word_file', file);
3460 2228 formData.append('session_id', sessionId);
3461 2229 formData.append('nonce', mxchatChat.nonce);
3462 -
2230 +
3463 2231 uploadBtn.disabled = true;
3464 - if (sendBtn) sendBtn.disabled = true;
2232 + sendBtn.disabled = true;
3465 2233 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3466 2234 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3467 2235 </svg>`;
3468 -
2236 +
3469 2237 const response = await fetch(mxchatChat.ajax_url, {
3470 2238 method: 'POST',
3471 2239 body: formData
3472 2240 });
3473 -
2241 +
3474 2242 const data = await response.json();
3475 -
2243 +
3476 2244 if (data.success) {
3477 2245 // Hide popular questions if they exist
3478 - if (hasQuickQuestions(botId)) {
3479 - collapseQuickQuestions(botId);
2246 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2247 + if (hasQuickQuestions()) {
2248 + collapseQuickQuestions();
3480 2249 }
3481 -
2250 +
3482 2251 // Show the active Word document name
3483 - showActiveWord(data.data.filename, botId);
3484 -
3485 - appendMessage('bot', data.data.message, '', [], false, botId);
3486 - scrollToBottom(botId);
3487 - instance.activeWordFile = data.data.filename;
2252 + showActiveWord(data.data.filename);
2253 +
2254 + appendMessage('bot', data.data.message);
2255 + scrollToBottom();
2256 + activeWordFile = data.data.filename;
3488 2257 } else {
2258 + //console.error('Upload failed:', data.data);
3489 2259 alert('Failed to upload Word document. Please try again.');
3490 2260 }
3491 2261 } catch (error) {
2262 + //console.error('Upload error:', error);
3492 2263 alert('Error uploading file. Please try again.');
3493 2264 } finally {
3494 2265 uploadBtn.disabled = false;
3495 - if (sendBtn) sendBtn.disabled = false;
2266 + sendBtn.disabled = false;
3496 2267 uploadBtn.innerHTML = originalBtnContent;
3497 2268 this.value = ''; // Reset file input
3498 2269 }
3499 2270 });
3500 2271
3501 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3502 - $(document).on('click', '.remove-pdf-btn', function(e) {
2272 + // Remove button click handlers
2273 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3503 2274 e.preventDefault();
3504 2275 e.stopPropagation();
3505 - removeActivePdf(getBotIdFromElement(this));
2276 + removeActivePdf();
3506 2277 });
3507 -
3508 - $(document).on('click', '.remove-word-btn', function(e) {
2278 +
2279 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3509 2280 e.preventDefault();
3510 2281 e.stopPropagation();
3511 - removeActiveWord(getBotIdFromElement(this));
2282 + removeActiveWord();
3512 2283 });
3513 2284
3514 2285 // Window resize handlers
3515 2286 $(window).on('resize orientationchange', function() {
@@ -3547,497 +2318,454 @@
3547 2318 });
3548 2319
3549 2320
3550 2321 // ====================================
3551 -// INIT LOADER & CHAT CONTAINER HELPERS
2322 +// EMAIL COLLECTION SETUP - FIXED VERSION
3552 2323 // ====================================
3553 -// These must be outside the email collection block so they're always available
3554 -// (used by persistence loading even when email collection is off)
3555 -
3556 -function showInitLoader(botId) {
3557 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3558 - if (loader) loader.style.display = 'flex';
3559 -}
3560 -
3561 -function hideInitLoader(botId) {
3562 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3563 - if (loader) loader.style.display = 'none';
3564 -}
3565 -
3566 -function showEmailFormForBot(botId) {
3567 - hideInitLoader(botId);
3568 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3569 - var chatContainer = getElementDOM(botId, 'chat-container');
3570 - if (emailBlocker) emailBlocker.style.display = 'flex';
3571 - if (chatContainer) chatContainer.style.display = 'none';
3572 -}
3573 -
3574 -function showChatContainerForBot(botId) {
3575 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3576 - var chatContainer = getElementDOM(botId, 'chat-container');
3577 - if (emailBlocker) emailBlocker.style.display = 'none';
3578 -
3579 - var instance = MxChatInstances.get(botId);
3580 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3581 -
3582 - // If persistence is on and history hasn't loaded yet, show loader
3583 - // while history loads to prevent flash of empty chat
3584 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3585 - if (chatContainer) chatContainer.style.display = 'none';
3586 - showInitLoader(botId);
3587 - loadChatHistory(botId, function() {
3588 - hideInitLoader(botId);
3589 - if (chatContainer) chatContainer.style.display = 'flex';
3590 - scrollToBottom(botId, true);
3591 - });
3592 - } else {
3593 - hideInitLoader(botId);
3594 - if (chatContainer) chatContainer.style.display = 'flex';
3595 - if (typeof loadChatHistory === 'function') {
3596 - loadChatHistory(botId);
3597 - }
3598 - }
3599 -}
3600 -
3601 -// ====================================
3602 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3603 -// ====================================
3604 2324 // Only run email collection setup if it's enabled
3605 2325 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2326 + //console.log('Email collection is enabled, setting up handlers...');
2327 +
2328 + // Email collection form setup and handlers
2329 + const emailForm = document.getElementById('email-collection-form');
2330 + const emailBlocker = document.getElementById('email-blocker');
2331 + const chatbotWrapper = document.getElementById('chat-container');
3606 2332
3607 - // Track submitting state per bot
3608 - const emailSubmittingState = {};
2333 + if (emailForm && emailBlocker && chatbotWrapper) {
2334 +
2335 + // Add loading state management
2336 + let isSubmitting = false;
2337 +
2338 + // Optimized UI transition functions
2339 + function showEmailForm() {
2340 + emailBlocker.style.display = 'flex';
2341 + chatbotWrapper.style.display = 'none';
2342 + }
3609 2343
3610 - // Add CSS animations for email form (once globally)
3611 - if (!document.getElementById('email-error-styles')) {
3612 - const style = document.createElement('style');
3613 - style.id = 'email-error-styles';
3614 - style.textContent = `
3615 - @keyframes fadeInError {
3616 - from { opacity: 0; transform: translateY(-5px); }
3617 - to { opacity: 1; transform: translateY(0); }
2344 + function showChatContainer() {
2345 + // Show chat immediately without delay
2346 + emailBlocker.style.display = 'none';
2347 + chatbotWrapper.style.display = 'flex';
2348 +
2349 + // Load chat history only after showing chat container
2350 + if (typeof loadChatHistory === 'function') {
2351 + loadChatHistory();
3618 2352 }
3619 - .email-input-shake {
3620 - animation: shake 0.5s ease-in-out;
3621 - }
3622 - @keyframes shake {
3623 - 0%, 100% { transform: translateX(0); }
3624 - 25% { transform: translateX(-5px); }
3625 - 75% { transform: translateX(5px); }
3626 - }
3627 - @keyframes spin {
3628 - from { transform: rotate(0deg); }
3629 - to { transform: rotate(360deg); }
3630 - }
3631 - .email-spinner {
3632 - display: inline-block;
3633 - vertical-align: middle;
3634 - }
3635 - `;
3636 - document.head.appendChild(style);
3637 - }
2353 + }
3638 2354
3639 - function isValidEmailAddress(email) {
3640 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3641 - return emailRegex.test(email.trim()) && email.length <= 254;
3642 - }
2355 + // Enhanced email validation
2356 + function isValidEmail(email) {
2357 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2358 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2359 + }
3643 2360
3644 - function isValidNameInput(name) {
3645 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3646 - }
2361 + // Enhanced name validation
2362 + function isValidName(name) {
2363 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2364 + }
3647 2365
3648 - /**
3649 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3650 - * @param {string} botId - The bot instance ID
3651 - * @param {string} visitorName - The visitor's name to insert
3652 - */
3653 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3654 - var chatBox = getElementDOM(botId, 'chat-box');
3655 - if (!chatBox) return;
3656 -
3657 - // Find the first bot message (intro message)
3658 - var introMessage = chatBox.querySelector('.bot-message');
3659 - if (!introMessage) return;
3660 -
3661 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3662 - if (!messageContent) return;
3663 -
3664 - var html = messageContent.innerHTML;
3665 -
3666 - // Replace {visitor_name} placeholder (case-insensitive)
3667 - if (visitorName && visitorName.trim()) {
3668 - // Escape HTML to prevent XSS
3669 - var safeName = $('<div>').text(visitorName.trim()).html();
3670 - html = html.replace(/\{visitor_name\}/gi, safeName);
3671 - } else {
3672 - // Remove placeholder and clean up spacing if no name provided
3673 - html = html.replace(/\{visitor_name\}/gi, '');
3674 - // Clean up any double spaces that might result
3675 - html = html.replace(/\s{2,}/g, ' ').trim();
2366 + // Show loading state with spinner
2367 + function setSubmissionState(loading) {
2368 + const submitButton = document.getElementById('email-submit-button');
2369 + const emailInput = document.getElementById('user-email');
2370 + const nameInput = document.getElementById('user-name');
2371 +
2372 + if (loading) {
2373 + isSubmitting = true;
2374 + if (submitButton) submitButton.disabled = true;
2375 + if (emailInput) emailInput.disabled = true;
2376 + if (nameInput) nameInput.disabled = true;
2377 +
2378 + // Store original content and add spinner
2379 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2380 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2381 +
2382 + // Add loading spinner while keeping original text
2383 + const originalText = submitButton.textContent;
2384 + submitButton.innerHTML = `
2385 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2386 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2387 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2388 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2389 + </circle>
2390 + </svg>
2391 + ${originalText}
2392 + `;
2393 +
2394 + submitButton.style.opacity = '0.8';
2395 + }
2396 + } else {
2397 + isSubmitting = false;
2398 + if (submitButton) submitButton.disabled = false;
2399 + if (emailInput) emailInput.disabled = false;
2400 + if (nameInput) nameInput.disabled = false;
2401 +
2402 + // Restore original content
2403 + if (submitButton) {
2404 + const originalHtml = submitButton.getAttribute('data-original-html');
2405 + if (originalHtml) {
2406 + submitButton.innerHTML = originalHtml;
2407 + }
2408 + submitButton.style.opacity = '1';
2409 + }
2410 + }
3676 2411 }
3677 2412
3678 - messageContent.innerHTML = html;
3679 - }
3680 -
3681 - function setEmailSubmissionState(botId, loading) {
3682 - var submitButton = getElementDOM(botId, 'email-submit-button');
3683 - var emailInput = getElementDOM(botId, 'user-email');
3684 - var nameInput = getElementDOM(botId, 'user-name');
3685 -
3686 - if (loading) {
3687 - emailSubmittingState[botId] = true;
3688 - if (submitButton) submitButton.disabled = true;
3689 - if (emailInput) emailInput.disabled = true;
3690 - if (nameInput) nameInput.disabled = true;
3691 -
3692 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3693 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3694 - const originalText = submitButton.textContent;
3695 - submitButton.innerHTML = `
3696 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3697 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3698 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3699 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3700 - </circle>
3701 - </svg>
3702 - ${originalText}
2413 + // Error display functions
2414 + function showEmailError(message) {
2415 + clearEmailError();
2416 +
2417 + const errorDiv = document.createElement('div');
2418 + errorDiv.className = 'email-error';
2419 + errorDiv.style.cssText = `
2420 + color: #e74c3c;
2421 + font-size: 12px;
2422 + margin-top: 8px;
2423 + padding: 4px 0;
2424 + animation: fadeInError 0.3s ease;
2425 + `;
2426 + errorDiv.textContent = message;
2427 +
2428 + // Add CSS animation if not already present
2429 + if (!document.getElementById('email-error-styles')) {
2430 + const style = document.createElement('style');
2431 + style.id = 'email-error-styles';
2432 + style.textContent = `
2433 + @keyframes fadeInError {
2434 + from { opacity: 0; transform: translateY(-5px); }
2435 + to { opacity: 1; transform: translateY(0); }
2436 + }
2437 + .email-input-shake {
2438 + animation: shake 0.5s ease-in-out;
2439 + }
2440 + @keyframes shake {
2441 + 0%, 100% { transform: translateX(0); }
2442 + 25% { transform: translateX(-5px); }
2443 + 75% { transform: translateX(5px); }
2444 + }
2445 + @keyframes spin {
2446 + from { transform: rotate(0deg); }
2447 + to { transform: rotate(360deg); }
2448 + }
2449 + .email-spinner {
2450 + display: inline-block;
2451 + vertical-align: middle;
2452 + }
3703 2453 `;
3704 - submitButton.style.opacity = '0.8';
2454 + document.head.appendChild(style);
3705 2455 }
3706 - } else {
3707 - emailSubmittingState[botId] = false;
3708 - if (submitButton) submitButton.disabled = false;
3709 - if (emailInput) emailInput.disabled = false;
3710 - if (nameInput) nameInput.disabled = false;
3711 -
3712 - if (submitButton) {
3713 - const originalHtml = submitButton.getAttribute('data-original-html');
3714 - if (originalHtml) {
3715 - submitButton.innerHTML = originalHtml;
3716 - }
3717 - submitButton.style.opacity = '1';
2456 +
2457 + emailForm.appendChild(errorDiv);
2458 +
2459 + // Add shake animation to inputs
2460 + const emailInput = document.getElementById('user-email');
2461 + const nameInput = document.getElementById('user-name');
2462 +
2463 + if (emailInput) {
2464 + emailInput.classList.add('email-input-shake');
2465 + setTimeout(() => {
2466 + emailInput.classList.remove('email-input-shake');
2467 + }, 500);
3718 2468 }
2469 +
2470 + if (nameInput) {
2471 + nameInput.classList.add('email-input-shake');
2472 + setTimeout(() => {
2473 + nameInput.classList.remove('email-input-shake');
2474 + }, 500);
2475 + }
3719 2476 }
3720 - }
3721 2477
3722 - function showEmailError(botId, message) {
3723 - clearEmailError(botId);
3724 -
3725 - var emailForm = getElementDOM(botId, 'email-collection-form');
3726 - if (!emailForm) return;
3727 -
3728 - const errorDiv = document.createElement('div');
3729 - errorDiv.className = 'email-error';
3730 - errorDiv.style.cssText = `
3731 - color: #e74c3c;
3732 - font-size: 12px;
3733 - margin-top: 8px;
3734 - padding: 4px 0;
3735 - animation: fadeInError 0.3s ease;
3736 - `;
3737 - errorDiv.textContent = message;
3738 - emailForm.appendChild(errorDiv);
3739 -
3740 - // Add shake animation to inputs
3741 - var emailInput = getElementDOM(botId, 'user-email');
3742 - var nameInput = getElementDOM(botId, 'user-name');
3743 -
3744 - if (emailInput) {
3745 - emailInput.classList.add('email-input-shake');
3746 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3747 - }
3748 - if (nameInput) {
3749 - nameInput.classList.add('email-input-shake');
3750 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3751 - }
3752 - }
3753 -
3754 - function clearEmailError(botId) {
3755 - var emailForm = getElementDOM(botId, 'email-collection-form');
3756 - if (emailForm) {
2478 + function clearEmailError() {
3757 2479 const existingErrors = emailForm.querySelectorAll('.email-error');
3758 2480 existingErrors.forEach(error => error.remove());
3759 2481 }
3760 - }
3761 2482
3762 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3763 - function resolveEmailState(botId) {
3764 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3765 - if (mxchatChat.initial_email_state.show_email_form) {
3766 - showEmailFormForBot(botId);
3767 - } else {
3768 - showChatContainerForBot(botId);
2483 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2484 + //console.log('Setting up form submit handler...');
2485 +
2486 + // Remove any existing event listeners first
2487 + emailForm.removeEventListener('submit', handleFormSubmit);
2488 +
2489 + // Add the form submit handler
2490 + emailForm.addEventListener('submit', handleFormSubmit);
2491 +
2492 + function handleFormSubmit(event) {
2493 + //console.log('Form submit handler triggered!');
2494 + event.preventDefault();
2495 + event.stopPropagation();
2496 +
2497 + // Prevent double submission
2498 + if (isSubmitting) {
2499 + //console.log('Already submitting, ignoring...');
2500 + return false;
3769 2501 }
3770 - } else {
3771 - checkSessionAndEmailForBot(botId);
3772 - }
3773 - }
3774 2502
3775 - function checkSessionAndEmailForBot(botId) {
3776 - const sessionId = MxChatInstances.ensureSession(botId);
2503 + const userEmail = document.getElementById('user-email').value.trim();
2504 + const nameInput = document.getElementById('user-name');
2505 + const userName = nameInput ? nameInput.value.trim() : '';
2506 + const sessionId = getChatSession();
3777 2507
3778 - // Hide both panels while we check — show loader instead
3779 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3780 - var chatContainer = getElementDOM(botId, 'chat-container');
3781 - if (emailBlocker) emailBlocker.style.display = 'none';
3782 - if (chatContainer) chatContainer.style.display = 'none';
3783 - showInitLoader(botId);
2508 + //console.log('Form data:', { userEmail, userName, sessionId });
3784 2509
3785 - fetch(mxchatChat.ajax_url, {
3786 - method: 'POST',
3787 - headers: {
3788 - 'Content-Type': 'application/x-www-form-urlencoded',
3789 - },
3790 - body: new URLSearchParams({
3791 - action: 'mxchat_check_email_provided',
3792 - session_id: sessionId,
3793 - nonce: mxchatChat.nonce,
3794 - })
3795 - })
3796 - .then((response) => {
3797 - if (!response.ok) {
3798 - throw new Error(`HTTP error! status: ${response.status}`);
2510 + // Validate email before submission
2511 + if (!userEmail) {
2512 + showEmailError('Please enter your email address.');
2513 + return false;
3799 2514 }
3800 - return response.json();
3801 - })
3802 - .then((data) => {
3803 - if (data.success) {
3804 - if (data.data.logged_in || data.data.email) {
3805 - showChatContainerForBot(botId);
3806 - } else {
3807 - showEmailFormForBot(botId);
3808 - }
3809 - } else {
3810 - showEmailFormForBot(botId);
2515 +
2516 + if (!isValidEmail(userEmail)) {
2517 + showEmailError('Please enter a valid email address.');
2518 + return false;
3811 2519 }
3812 - })
3813 - .catch((error) => {
3814 - showEmailFormForBot(botId);
3815 - });
3816 - }
3817 2520
3818 - // Event delegation for email form submission
3819 - $(document).on('submit', '.email-collection-form', function(e) {
3820 - e.preventDefault();
3821 - e.stopPropagation();
2521 + // Validate name if field exists
2522 + if (nameInput && !isValidName(userName)) {
2523 + showEmailError('Please enter a valid name (2-100 characters).');
2524 + return false;
2525 + }
3822 2526
3823 - var botId = getBotIdFromElement(this);
2527 + // Clear any existing errors
2528 + clearEmailError();
2529 + setSubmissionState(true);
3824 2530
3825 - // Prevent double submission
3826 - if (emailSubmittingState[botId]) {
3827 - return false;
3828 - }
2531 + //console.log('Sending AJAX request...');
3829 2532
3830 - var emailInput = getElementDOM(botId, 'user-email');
3831 - var nameInput = getElementDOM(botId, 'user-name');
3832 - var userEmail = emailInput ? emailInput.value.trim() : '';
3833 - var userName = nameInput ? nameInput.value.trim() : '';
3834 - var sessionId = MxChatInstances.ensureSession(botId);
2533 + // Prepare form data with optional name
2534 + const formData = new URLSearchParams({
2535 + action: 'mxchat_handle_save_email_and_response',
2536 + email: userEmail,
2537 + session_id: sessionId,
2538 + nonce: mxchatChat.nonce,
2539 + });
3835 2540
3836 - // Validate email
3837 - if (!userEmail) {
3838 - showEmailError(botId, 'Please enter your email address.');
3839 - return false;
3840 - }
2541 + // Add name to form data if provided
2542 + if (userName) {
2543 + formData.append('name', userName);
2544 + }
3841 2545
3842 - if (!isValidEmailAddress(userEmail)) {
3843 - showEmailError(botId, 'Please enter a valid email address.');
3844 - return false;
3845 - }
2546 + fetch(mxchatChat.ajax_url, {
2547 + method: 'POST',
2548 + headers: {
2549 + 'Content-Type': 'application/x-www-form-urlencoded',
2550 + },
2551 + body: formData
2552 + })
2553 + .then((response) => {
2554 + //console.log('Response received:', response);
2555 + if (!response.ok) {
2556 + throw new Error(`HTTP error! status: ${response.status}`);
2557 + }
2558 + return response.json();
2559 + })
2560 + .then((data) => {
2561 + //console.log('Response data:', data);
2562 + setSubmissionState(false);
2563 +
2564 + if (data.success) {
2565 + // Show chat immediately
2566 + showChatContainer();
3846 2567
3847 - // Validate name if field exists and has content
3848 - if (nameInput && userName && !isValidNameInput(userName)) {
3849 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3850 - return false;
2568 + // Handle bot response if provided
2569 + if (data.message && typeof appendMessage === 'function') {
2570 + setTimeout(() => {
2571 + appendMessage('bot', data.message);
2572 + if (typeof scrollToBottom === 'function') {
2573 + scrollToBottom();
2574 + }
2575 + }, 100);
2576 + }
2577 + } else {
2578 + showEmailError(data.message || 'Failed to save email. Please try again.');
2579 + }
2580 + })
2581 + .catch((error) => {
2582 + console.error('Email submission error:', error);
2583 + setSubmissionState(false);
2584 + showEmailError('An error occurred. Please try again.');
2585 + });
2586 +
2587 + return false; // Extra prevention
3851 2588 }
3852 2589
3853 - clearEmailError(botId);
3854 - setEmailSubmissionState(botId, true);
2590 + // Real-time email validation
2591 + const emailInput = document.getElementById('user-email');
2592 + if (emailInput) {
2593 + let validationTimeout;
2594 +
2595 + emailInput.addEventListener('input', function() {
2596 + // Clear previous validation timeout
2597 + if (validationTimeout) {
2598 + clearTimeout(validationTimeout);
2599 + }
2600 +
2601 + // Debounce validation
2602 + validationTimeout = setTimeout(() => {
2603 + const email = this.value.trim();
2604 + clearEmailError();
2605 +
2606 + if (email && !isValidEmail(email)) {
2607 + showEmailError('Please enter a valid email address.');
2608 + }
2609 + }, 500);
2610 + });
3855 2611
3856 - // Prepare form data
3857 - const formData = new URLSearchParams({
3858 - action: 'mxchat_handle_save_email_and_response',
3859 - email: userEmail,
3860 - session_id: sessionId,
3861 - nonce: mxchatChat.nonce,
3862 - });
3863 -
3864 - if (userName) {
3865 - formData.append('name', userName);
2612 + // Handle Enter key
2613 + emailInput.addEventListener('keypress', function(e) {
2614 + if (e.key === 'Enter' && !isSubmitting) {
2615 + e.preventDefault();
2616 + emailForm.dispatchEvent(new Event('submit'));
2617 + }
2618 + });
3866 2619 }
3867 2620
3868 - fetch(mxchatChat.ajax_url, {
3869 - method: 'POST',
3870 - headers: {
3871 - 'Content-Type': 'application/x-www-form-urlencoded',
3872 - },
3873 - body: formData
3874 - })
3875 - .then((response) => {
3876 - if (!response.ok) {
3877 - throw new Error(`HTTP error! status: ${response.status}`);
3878 - }
3879 - return response.json();
3880 - })
3881 - .then((data) => {
3882 - setEmailSubmissionState(botId, false);
3883 -
3884 - if (data.success) {
3885 - showChatContainerForBot(botId);
3886 -
3887 - // Replace {visitor_name} placeholder in intro message with actual name
3888 - if (userName) {
3889 - replaceVisitorNamePlaceholder(botId, userName);
3890 - } else {
3891 - // Remove placeholder if no name provided
3892 - replaceVisitorNamePlaceholder(botId, '');
2621 + // Real-time name validation
2622 + const nameInput = document.getElementById('user-name');
2623 + if (nameInput) {
2624 + let nameValidationTimeout;
2625 +
2626 + nameInput.addEventListener('input', function() {
2627 + // Clear previous validation timeout
2628 + if (nameValidationTimeout) {
2629 + clearTimeout(nameValidationTimeout);
3893 2630 }
2631 +
2632 + // Debounce validation
2633 + nameValidationTimeout = setTimeout(() => {
2634 + const name = this.value.trim();
2635 + clearEmailError();
2636 +
2637 + if (name && !isValidName(name)) {
2638 + showEmailError('Name must be between 2 and 100 characters.');
2639 + }
2640 + }, 500);
2641 + });
3894 2642
3895 - if (data.message && typeof appendMessage === 'function') {
3896 - setTimeout(() => {
3897 - appendMessage('bot', data.message, '', [], false, botId);
3898 - if (typeof scrollToBottom === 'function') {
3899 - scrollToBottom(botId);
3900 - }
3901 - }, 100);
2643 + // Handle Enter key
2644 + nameInput.addEventListener('keypress', function(e) {
2645 + if (e.key === 'Enter' && !isSubmitting) {
2646 + e.preventDefault();
2647 + emailForm.dispatchEvent(new Event('submit'));
3902 2648 }
3903 - } else {
3904 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3905 - }
3906 - })
3907 - .catch((error) => {
3908 - setEmailSubmissionState(botId, false);
3909 - showEmailError(botId, 'An error occurred. Please try again.');
3910 - });
3911 -
3912 - return false;
3913 - });
3914 -
3915 - // Real-time email validation using event delegation
3916 - $(document).on('input', '.mxchat-email-input', function() {
3917 - var botId = getBotIdFromElement(this);
3918 - var $input = $(this);
3919 -
3920 - // Clear previous timeout
3921 - clearTimeout($input.data('validationTimeout'));
3922 -
3923 - // Debounce validation
3924 - var timeout = setTimeout(() => {
3925 - var email = this.value.trim();
3926 - clearEmailError(botId);
3927 -
3928 - if (email && !isValidEmailAddress(email)) {
3929 - showEmailError(botId, 'Please enter a valid email address.');
3930 - }
3931 - }, 500);
3932 -
3933 - $input.data('validationTimeout', timeout);
3934 - });
3935 -
3936 - // Handle Enter key in email input
3937 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3938 - if (e.key === 'Enter') {
3939 - e.preventDefault();
3940 - var botId = getBotIdFromElement(this);
3941 - if (!emailSubmittingState[botId]) {
3942 - $(this).closest('.email-collection-form').submit();
3943 - }
2649 + });
3944 2650 }
3945 - });
3946 2651
3947 - // Handle Enter key in name input
3948 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3949 - if (e.key === 'Enter') {
3950 - e.preventDefault();
3951 - var botId = getBotIdFromElement(this);
3952 - if (!emailSubmittingState[botId]) {
3953 - $(this).closest('.email-collection-form').submit();
2652 + // Initial state check
2653 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2654 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2655 +
2656 + const emailState = mxchatChat.initial_email_state;
2657 + if (emailState.show_email_form) {
2658 + showEmailForm();
2659 + } else {
2660 + showChatContainer();
3954 2661 }
2662 + } else {
2663 + // Check email status via AJAX
2664 + setTimeout(checkSessionAndEmail, 100);
3955 2665 }
3956 - });
3957 2666
3958 - // Initialize email check for all bot instances
3959 - // For floating bots: defer until widget is opened (zero passive AJAX)
3960 - // For embedded bots: check immediately since the form is visible
3961 - $('.mxchat-chatbot-wrapper').each(function() {
3962 - var botId = $(this).data('bot-id') || 'default';
3963 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3964 -
3965 - if (emailBlocker) {
3966 - if (isEmbeddedBot(botId)) {
3967 - // Embedded bots are always visible — check now
3968 - resolveEmailState(botId);
3969 - }
3970 - // Floating bots: handled in the widget open handler
3971 - } else if (isEmbeddedBot(botId)) {
3972 - // Embedded bot, no email collection — load history with loader
3973 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3974 - if (chatPersistenceEnabled) {
3975 - MxChatInstances.ensureSession(botId);
3976 - showChatContainerForBot(botId);
3977 - }
2667 + // Check if email exists for the current session
2668 + function checkSessionAndEmail() {
2669 + const sessionId = getChatSession();
2670 +
2671 + fetch(mxchatChat.ajax_url, {
2672 + method: 'POST',
2673 + headers: {
2674 + 'Content-Type': 'application/x-www-form-urlencoded',
2675 + },
2676 + body: new URLSearchParams({
2677 + action: 'mxchat_check_email_provided',
2678 + session_id: sessionId,
2679 + nonce: mxchatChat.nonce,
2680 + })
2681 + })
2682 + .then((response) => {
2683 + if (!response.ok) {
2684 + throw new Error(`HTTP error! status: ${response.status}`);
2685 + }
2686 + return response.json();
2687 + })
2688 + .then((data) => {
2689 + if (data.success) {
2690 + if (data.data.logged_in || data.data.email) {
2691 + showChatContainer();
2692 + } else {
2693 + showEmailForm();
2694 + }
2695 + } else {
2696 + // On error, default to showing email form
2697 + showEmailForm();
2698 + }
2699 + })
2700 + .catch((error) => {
2701 + console.warn('Email check failed, defaulting to email form:', error);
2702 + showEmailForm();
2703 + });
3978 2704 }
3979 - });
2705 +
2706 + } else {
2707 + console.error('Email collection is enabled but essential elements are missing:', {
2708 + emailForm: !!emailForm,
2709 + emailBlocker: !!emailBlocker,
2710 + chatbotWrapper: !!chatbotWrapper
2711 + });
2712 + }
2713 +} else {
2714 + //console.log('Email collection is disabled');
3980 2715 }
3981 2716
3982 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3983 - $(document).on('click', '.pre-chat-message', function() {
3984 - var botId = getBotIdFromElement(this);
3985 - var $chatbot = getElement(botId, 'floating-chatbot');
3986 - if ($chatbot.hasClass('hidden')) {
3987 - $chatbot.removeClass('hidden').addClass('visible');
3988 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3989 - handlePreChatDismissal(botId);
2717 + // Open chatbot when pre-chat message is clicked
2718 + $(document).on('click', '#pre-chat-message', function() {
2719 + var chatbot = $('#floating-chatbot');
2720 + if (chatbot.hasClass('hidden')) {
2721 + chatbot.removeClass('hidden').addClass('visible');
2722 + $('#floating-chatbot-button').addClass('hidden');
2723 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3990 2724 disableScroll(); // Disable scroll when chatbot opens
3991 -
3992 - // Load chat history for returning visitors (persistence)
3993 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3994 - if (chatPersistenceEnabled) {
3995 - MxChatInstances.ensureSession(botId);
3996 - }
3997 -
3998 - // Deferred email check — only on first widget open
3999 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4000 - var instance = MxChatInstances.get(botId);
4001 - if (emailBlocker && !instance.emailCheckDone) {
4002 - instance.emailCheckDone = true;
4003 - resolveEmailState(botId);
4004 - } else if (!emailBlocker) {
4005 - showChatContainerForBot(botId);
4006 - }
4007 2725 }
4008 2726 });
4009 2727
4010 - // Legacy duplicate close handler removed — handled by single event delegation above
2728 + var closeButton = document.querySelector('.close-pre-chat-message');
2729 + if (closeButton) {
2730 + closeButton.addEventListener('click', function() {
2731 + $('#pre-chat-message').fadeOut(200); // Hide the message
4011 2732
2733 + // Send an AJAX request to set the transient flag for 24 hours
2734 + $.ajax({
2735 + url: mxchatChat.ajax_url,
2736 + type: 'POST',
2737 + data: {
2738 + action: 'mxchat_dismiss_pre_chat_message',
2739 + _ajax_nonce: mxchatChat.nonce
2740 + },
2741 + success: function() {
2742 + //console.log('Pre-chat message dismissed for 24 hours.');
4012 2743
4013 -function hasQuickQuestions(botId) {
4014 - botId = botId || 'default';
4015 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4016 - if (!questionsContainer) return false;
4017 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2744 + // Ensure the message is hidden after dismissal
2745 + $('#pre-chat-message').hide();
2746 + },
2747 + error: function() {
2748 + ////console.error('Failed to dismiss pre-chat message.');
2749 + }
2750 + });
2751 + });
2752 + }
2753 +
2754 +
2755 +function hasQuickQuestions() {
2756 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4018 2757 return questionButtons.length > 0;
4019 2758 }
4020 2759
4021 -/**
4022 - * Check if a bot is embedded (not floating)
4023 - * Embedded bots don't have a .floating-chatbot wrapper
4024 - */
4025 -function isEmbeddedBot(botId) {
4026 - botId = botId || 'default';
4027 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4028 - return !floatingWrapper;
4029 -}
4030 -
4031 -function collapseQuickQuestions(botId) {
4032 - botId = botId || 'default';
4033 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4034 - if (questionsContainer && hasQuickQuestions(botId)) {
2760 +function collapseQuickQuestions() {
2761 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2762 + if (questionsContainer && hasQuickQuestions()) {
4035 2763 questionsContainer.classList.add('collapsed');
4036 2764 questionsContainer.classList.add('has-been-collapsed');
4037 2765 try {
4038 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4039 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2766 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2767 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4040 2768 } catch (e) {
4041 2769 // Ignore if sessionStorage is not available
4042 2770 }
4043 2771 }
@@ -4042,15 +2770,14 @@
4042 2770 }
4043 2771 }
4044 2772 }
4045 2773
4046 -function expandQuickQuestions(botId) {
4047 - botId = botId || 'default';
4048 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4049 - if (questionsContainer && hasQuickQuestions(botId)) {
2774 +function expandQuickQuestions() {
2775 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2776 + if (questionsContainer && hasQuickQuestions()) {
4050 2777 questionsContainer.classList.remove('collapsed');
4051 2778 try {
4052 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2779 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4053 2780 } catch (e) {
4054 2781 // Ignore if sessionStorage is not available
4055 2782 }
4056 2783 }
@@ -4055,24 +2782,18 @@
4055 2782 }
4056 2783 }
4057 2784 }
4058 2785
4059 -function checkQuickQuestionsState(botId) {
4060 - botId = botId || 'default';
4061 - if (!hasQuickQuestions(botId)) {
2786 +function checkQuickQuestionsState() {
2787 + if (!hasQuickQuestions()) {
4062 2788 return; // Don't do anything if no questions exist
4063 2789 }
4064 -
4065 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4066 - if (isEmbeddedBot(botId)) {
4067 - return;
4068 - }
4069 -
2790 +
4070 2791 try {
4071 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4072 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4073 -
4074 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2792 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2793 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2794 +
2795 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4075 2796 if (questionsContainer) {
4076 2797 if (hasBeenCollapsed === 'true') {
4077 2798 questionsContainer.classList.add('has-been-collapsed');
4078 2799 }
@@ -4085,36 +2806,32 @@
4085 2806 }
4086 2807 }
4087 2808
4088 2809 // Global delegation for dynamically added links as fallback
4089 -// Use class selector for multi-instance support
4090 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2810 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4091 2811 const $link = $(this);
4092 2812 const messageDiv = $link.closest('.bot-message, .agent-message');
4093 -
2813 +
4094 2814 // Only process bot/agent message links
4095 2815 if (messageDiv.length > 0) {
4096 2816 const originalHref = $link.attr('href');
4097 -
2817 +
4098 2818 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4099 2819 e.preventDefault();
4100 2820 e.stopPropagation();
4101 -
2821 +
4102 2822 // Mark as tracked
4103 2823 $link.attr('data-tracked', 'true');
4104 -
4105 - // Get bot ID from the chat box context
4106 - var botId = getBotIdFromElement(this);
4107 -
2824 +
4108 2825 // Get message context from the message div
4109 2826 const messageText = messageDiv.text().substring(0, 200);
4110 -
2827 +
4111 2828 $.ajax({
4112 2829 url: mxchatChat.ajax_url,
4113 2830 type: 'POST',
4114 2831 data: {
4115 2832 action: 'mxchat_track_url_click',
4116 - session_id: getChatSession(botId),
2833 + session_id: getChatSession(),
4117 2834 url: originalHref,
4118 2835 message_context: messageText,
4119 2836 nonce: mxchatChat.nonce
4120 2837 },
@@ -4125,58 +2842,45 @@
4125 2842 window.location.href = originalHref;
4126 2843 }
4127 2844 }
4128 2845 });
4129 -
2846 +
4130 2847 return false;
4131 2848 }
4132 2849 }
4133 2850 });
4134 2851
4135 - // ====================================
4136 - // MAIN INITIALIZATION
4137 - // ====================================
2852 +
2853 +
2854 +
2855 +// ====================================
2856 +// MAIN INITIALIZATION
2857 +// ====================================
4138 2858
4139 - // Initialize all chatbot instances on the page
4140 - initializeAllInstances();
2859 +if ($('#floating-chatbot').hasClass('hidden')) {
2860 + $('#floating-chatbot-button').removeClass('hidden');
2861 +}
2862 +// Initialize when document is ready
2863 +setFullHeight();
2864 +initializeChatVisibility();
2865 +loadChatHistory();
2866 +trackOriginatingPage();
4141 2867
4142 - // Legacy initialization for single bot compatibility
4143 - $('.floating-chatbot.hidden').each(function() {
4144 - var botId = getBotIdFromElement(this);
4145 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4146 - });
2868 +// Make functions globally available for add-ons
2869 +window.hasQuickQuestions = hasQuickQuestions;
2870 +window.collapseQuickQuestions = collapseQuickQuestions;
2871 +window.appendMessage = appendMessage;
2872 +window.appendThinkingMessage = appendThinkingMessage;
2873 +window.scrollToBottom = scrollToBottom;
2874 +window.scrollElementToTop = scrollElementToTop;
2875 +window.replaceLastMessage = replaceLastMessage;
2876 +window.callMxChat = callMxChat;
2877 +window.callMxChatStream = callMxChatStream;
2878 +window.shouldUseStreaming = shouldUseStreaming;
2879 +window.getChatSession = getChatSession;
2880 +window.getPageContext = getPageContext;
2881 +window.updateStreamingMessage = updateStreamingMessage;
4147 2882
4148 - // Initialize when document is ready
4149 - setFullHeight();
4150 -
4151 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4152 - // until the user's first interaction via MxChatInstances.ensureSession()
4153 -
4154 - // Initialize chat visibility for all instances
4155 - $('.mxchat-chatbot-wrapper').each(function() {
4156 - var botId = $(this).data('bot-id') || 'default';
4157 - initializeChatVisibility(botId);
4158 - });
4159 -
4160 - // Make functions globally available for add-ons
4161 - window.hasQuickQuestions = hasQuickQuestions;
4162 - window.collapseQuickQuestions = collapseQuickQuestions;
4163 - window.appendMessage = appendMessage;
4164 - window.appendThinkingMessage = appendThinkingMessage;
4165 - window.scrollToBottom = scrollToBottom;
4166 - window.scrollElementToTop = scrollElementToTop;
4167 - window.replaceLastMessage = replaceLastMessage;
4168 - window.callMxChat = callMxChat;
4169 - window.callMxChatStream = callMxChatStream;
4170 - window.shouldUseStreaming = shouldUseStreaming;
4171 - window.getChatSession = getChatSession;
4172 - window.getPageContext = getPageContext;
4173 - window.updateStreamingMessage = updateStreamingMessage;
4174 - window.MxChatInstances = MxChatInstances;
4175 - window.getElement = getElement;
4176 - window.getElementDOM = getElementDOM;
4177 - window.getBotIdFromElement = getBotIdFromElement;
4178 -
4179 2883 }); // End of jQuery ready
4180 2884
4181 2885
4182 2886 // ====================================
@@ -4203,312 +2907,6 @@
4203 2907 }, 2000);
4204 2908 });
4205 2909 }
4206 2910 }
4207 -});
4208 -
4209 -// ============================================================================
4210 -// SATISFACTION RATING (v3.2.6)
4211 -// ============================================================================
4212 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4213 -// inactivity following a bot reply. One prompt per session, deduped via
4214 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4215 -// the option (default off) is authoritative.
4216 -jQuery(function($) {
4217 - if (typeof mxchatChat === 'undefined') return;
4218 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4219 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4220 - // old "disabled when exactly false/'off'" check let '' through and the
4221 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4222 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4223 - // (boolean-true localizations) working.
4224 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4225 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4226 - // merges fresh values over mxchatChat (that merge fires on first widget
4227 - // open, after this module has already decided). Re-evaluating would mean
4228 - // restructuring the whole module to late-bind its listeners — not worth it
4229 - // for a prompt that is at worst stale for one page load on a cached page.
4230 - var sre = mxchatChat.satisfaction_rating_enabled;
4231 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4232 -
4233 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4234 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4235 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4236 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4237 - if (idleSeconds < 5) idleSeconds = 5;
4238 - if (idleSeconds > 600) idleSeconds = 600;
4239 - var IDLE_MS = idleSeconds * 1000;
4240 - var MIN_BOT_REPLIES = 2;
4241 - var ratingState = {};
4242 -
4243 - function getState(botId) {
4244 - if (!ratingState[botId]) {
4245 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4246 - }
4247 - return ratingState[botId];
4248 - }
4249 -
4250 - function getSessionId(botId) {
4251 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4252 - return MxChatInstances.getChatSession(botId);
4253 - }
4254 - return null;
4255 - }
4256 -
4257 - function isAlreadyRated(sessionId) {
4258 - if (!sessionId) return false;
4259 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4260 - }
4261 -
4262 - function markRated(sessionId) {
4263 - if (!sessionId) return;
4264 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4265 - }
4266 -
4267 - function esc(s) {
4268 - return String(s == null ? '' : s)
4269 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4270 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4271 - }
4272 -
4273 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4274 - function ratingSkipInlineColors(botId) {
4275 - if (mxchatChat.skip_inline_colors) return true;
4276 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4277 - return botAssignments.hasOwnProperty(botId);
4278 - }
4279 -
4280 - function botBubbleStyleAttr(botId) {
4281 - if (ratingSkipInlineColors(botId)) return '';
4282 - var bg = mxchatChat.bot_message_bg_color;
4283 - var fg = mxchatChat.bot_message_font_color;
4284 - if (!bg && !fg) return '';
4285 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4286 - }
4287 -
4288 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4289 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4290 - // and paints the filled "Send" pill so it fills with the bot font color and
4291 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4292 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4293 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4294 - // unreliably inside a descendant's `background`, so a bubble-level var would
4295 - // silently fall back to the literal (white-block bug all over again). Inline
4296 - // longhand always wins. Same transparent-guard as the menu so we never paint
4297 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4298 - function syncRatingBubbleColors(botId) {
4299 - var $chatBox = getChatBoxByBotId(botId);
4300 - if (!$chatBox || !$chatBox.length) return;
4301 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4302 - if (!bubbleEl) return;
4303 - var cs = window.getComputedStyle(bubbleEl);
4304 - var fg = cs.color;
4305 - var bg = cs.backgroundColor;
4306 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4307 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4308 - // Expose on the bubble too, for any inheriting styles / future use.
4309 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4310 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4311 - // Paint the Send pill directly — the part that actually fixes the bug.
4312 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4313 - if (submitEl) {
4314 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4315 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4316 - }
4317 - }
4318 -
4319 - function copy(key) {
4320 - var c = mxchatChat.satisfaction_rating_copy || {};
4321 - var d = {
4322 - question: 'Was this helpful?',
4323 - helpful: 'Helpful',
4324 - not_helpful: 'Not helpful',
4325 - dismiss: 'Dismiss',
4326 - thanks: 'Thanks! Anything we should improve? (optional)',
4327 - placeholder: 'Tell us what could be better…',
4328 - send: 'Send',
4329 - skip: 'Skip',
4330 - saved: 'Thanks for the feedback.'
4331 - };
4332 - return c[key] || d[key];
4333 - }
4334 -
4335 - function thumbUpSvg() {
4336 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4337 - }
4338 - function thumbDownSvg() {
4339 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4340 - }
4341 -
4342 - function buildPromptHtml(botId) {
4343 - var styleAttr = botBubbleStyleAttr(botId);
4344 - return ''
4345 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4346 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4347 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4348 - + '<div class="mxchat-rating-actions">'
4349 - + '<span class="mxchat-rating-buttons">'
4350 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4351 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4352 - + '</span>'
4353 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4354 - + '</div>'
4355 - + '</div>'
4356 - + '</div>';
4357 - }
4358 -
4359 - function buildFeedbackHtml(botId, rating) {
4360 - var styleAttr = botBubbleStyleAttr(botId);
4361 - return ''
4362 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4363 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4364 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4365 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4366 - + '<div class="mxchat-rating-feedback-actions">'
4367 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4368 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4369 - + '</div>'
4370 - + '</div>'
4371 - + '</div>';
4372 - }
4373 -
4374 - function buildSavedHtml(botId) {
4375 - var styleAttr = botBubbleStyleAttr(botId);
4376 - return ''
4377 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4378 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4379 - + '</div>';
4380 - }
4381 -
4382 - function getChatBoxByBotId(botId) {
4383 - var $byId = $('#chat-box-' + botId);
4384 - if ($byId.length) return $byId.first();
4385 - return $('.chat-box').first();
4386 - }
4387 -
4388 - function scrollChatBoxToBottom($chatBox) {
4389 - if (!$chatBox || !$chatBox.length) return;
4390 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4391 - }
4392 -
4393 - function showPrompt(botId) {
4394 - var s = getState(botId);
4395 - if (s.promptShown || s.dismissed) return;
4396 - var sessionId = getSessionId(botId);
4397 - if (!sessionId) return;
4398 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4399 - var $chatBox = getChatBoxByBotId(botId);
4400 - if (!$chatBox.length) return;
4401 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4402 - $chatBox.append(buildPromptHtml(botId));
4403 - syncRatingBubbleColors(botId);
4404 - s.promptShown = true;
4405 - scrollChatBoxToBottom($chatBox);
4406 - }
4407 -
4408 - function submitRating(botId, rating, feedback) {
4409 - var sessionId = getSessionId(botId);
4410 - if (!sessionId) return;
4411 - $.post(mxchatChat.ajax_url, {
4412 - action: 'mxchat_save_rating',
4413 - session_id: sessionId,
4414 - bot_id: botId,
4415 - rating: rating,
4416 - feedback: feedback || ''
4417 - });
4418 - markRated(sessionId);
4419 - }
4420 -
4421 - function onBotReply(botId) {
4422 - var s = getState(botId);
4423 - s.botReplies += 1;
4424 - if (s.promptShown || s.dismissed) return;
4425 - var sessionId = getSessionId(botId);
4426 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4427 - if (s.botReplies < MIN_BOT_REPLIES) return;
4428 - if (s.idleTimer) clearTimeout(s.idleTimer);
4429 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4430 - }
4431 -
4432 - function onUserMessage(botId) {
4433 - var s = getState(botId);
4434 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4435 - }
4436 -
4437 - function botIdFromChatBox(el) {
4438 - var id = el && el.id ? el.id : '';
4439 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4440 - }
4441 -
4442 - function setupObserver(chatBox) {
4443 - var botId = botIdFromChatBox(chatBox);
4444 - try {
4445 - var observer = new MutationObserver(function(mutations) {
4446 - mutations.forEach(function(m) {
4447 - for (var i = 0; i < m.addedNodes.length; i++) {
4448 - var node = m.addedNodes[i];
4449 - if (!node || node.nodeType !== 1) continue;
4450 - var $n = $(node);
4451 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4452 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4453 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4454 - }
4455 - });
4456 - });
4457 - observer.observe(chatBox, { childList: true });
4458 - } catch (e) { /* noop */ }
4459 - }
4460 -
4461 - $('.chat-box').each(function() { setupObserver(this); });
4462 -
4463 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4464 - e.preventDefault();
4465 - var $btn = $(this);
4466 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4467 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4468 - var botId = $prompt.data('bot-id') || 'default';
4469 - var rating = parseInt($btn.attr('data-rating'), 10);
4470 - if (rating !== 1 && rating !== -1) return;
4471 - submitRating(botId, rating, '');
4472 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4473 - syncRatingBubbleColors(botId);
4474 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4475 - });
4476 -
4477 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4478 - e.preventDefault();
4479 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4480 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4481 - var botId = $prompt.data('bot-id') || 'default';
4482 - var s = getState(botId);
4483 - s.dismissed = true;
4484 - markRated(getSessionId(botId));
4485 - ($wrap.length ? $wrap : $prompt).remove();
4486 - });
4487 -
4488 - function closeFeedback($fb) {
4489 - var botId = $fb.data('bot-id') || 'default';
4490 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4491 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4492 - syncRatingBubbleColors(botId);
4493 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4494 - }
4495 -
4496 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4497 - e.preventDefault();
4498 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4499 - });
4500 -
4501 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4502 - e.preventDefault();
4503 - var $fb = $(this).closest('.mxchat-rating-feedback');
4504 - var botId = $fb.data('bot-id') || 'default';
4505 - var rating = parseInt($fb.attr('data-rating'), 10);
4506 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4507 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4508 - if (text !== '') {
4509 - submitRating(botId, rating, text);
4510 - }
4511 - closeFeedback($fb);
4512 - });
4513 2911 });
4514 2912