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MxChat – AI Chatbot & Content Generation for WordPress / 2.4.8
MxChat – AI Chatbot & Content Generation for WordPress v2.4.8
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← All changes | js/chat-script.js +1210 -2498 3.2.72.4.8 View file →
@@ -1,316 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
2 +
108 3 // ====================================
109 - // MULTI-INSTANCE MANAGEMENT SYSTEM
110 - // ====================================
111 -
112 - // Instance registry - tracks all chatbot instances on the page
113 - const MxChatInstances = {
114 - instances: {},
115 -
116 - // Initialize an instance for a bot
117 - init: function(botId) {
118 - if (!this.instances[botId]) {
119 - // When persistence is OFF, track when this session started
120 - // so the AI only sees messages from this page load
121 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
122 -
123 - this.instances[botId] = {
124 - botId: botId,
125 - sessionId: null,
126 - lastSeenMessageId: '',
127 - notificationCheckInterval: null,
128 - pollingInterval: null,
129 - processedMessageIds: new Set(),
130 - activePdfFile: null,
131 - activeWordFile: null,
132 - chatHistoryLoaded: false,
133 - isStreaming: false,
134 - // Fresh context timestamp - only used when persistence is OFF
135 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
136 - };
137 - }
138 - return this.instances[botId];
139 - },
140 -
141 - // Get instance by botId
142 - get: function(botId) {
143 - return this.instances[botId] || this.init(botId);
144 - },
145 -
146 - // Get all active bot IDs
147 - getAllBotIds: function() {
148 - return Object.keys(this.instances);
149 - },
150 -
151 - // Session management per bot
152 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
153 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
154 - getChatSession: function(botId) {
155 - var cookieName = 'mxchat_session_id_' + botId;
156 - var storageKey = 'mxchat_session_id_' + botId;
157 - var sessionId = getCookie(cookieName);
158 -
159 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
160 - if (!sessionId) {
161 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
162 - }
163 -
164 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
165 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
166 - // storage). Without this, ensureSession() can generate and store an ID that
167 - // getChatSession() then can't read back, causing null session_ids on send.
168 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
169 - sessionId = this.instances[botId].sessionId;
170 - }
171 -
172 - // Guard against stored sentinel values that indicate earlier broken writes.
173 - if (sessionId === 'null' || sessionId === 'undefined') {
174 - sessionId = null;
175 - }
176 -
177 - // Re-sync cookie from localStorage if cookie was lost
178 - if (sessionId && !getCookie(cookieName)) {
179 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
180 - }
181 -
182 - return sessionId || null;
183 - },
184 -
185 - // Lazy session initializer — called on first user interaction
186 - ensureSession: function(botId) {
187 - botId = botId || 'default';
188 - var instance = this.instances[botId] || this.init(botId);
189 -
190 - if (instance.sessionId) {
191 - return instance.sessionId;
192 - }
193 -
194 - // Check for existing session from cookie or localStorage
195 - var existingSession = this.getChatSession(botId);
196 -
197 - if (existingSession) {
198 - instance.sessionId = existingSession;
199 - } else {
200 - // Brand new session
201 - var newId = generateSessionId();
202 - this.setChatSession(botId, newId);
203 - instance.sessionId = newId;
204 - }
205 -
206 - // Now that we have a session, do the deferred work
207 - refreshNonceIfNeeded();
208 - trackOriginatingPage();
209 -
210 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
211 - // so we do NOT call it here to avoid a race condition.
212 -
213 - return instance.sessionId;
214 - },
215 -
216 - setChatSession: function(botId, sessionId) {
217 - var cookieName = 'mxchat_session_id_' + botId;
218 - var storageKey = 'mxchat_session_id_' + botId;
219 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
220 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
221 - if (this.instances[botId]) {
222 - this.instances[botId].sessionId = sessionId;
223 - }
224 - },
225 -
226 - resetChatSession: function(botId) {
227 - // Clear old session from localStorage before setting new one
228 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
229 - var newSessionId = generateSessionId();
230 - this.setChatSession(botId, newSessionId);
231 - var $chatBox = getElement(botId, 'chat-box');
232 - if ($chatBox.length) {
233 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
234 - }
235 - if (this.instances[botId]) {
236 - this.instances[botId].chatHistoryLoaded = false;
237 - this.instances[botId].processedMessageIds = new Set();
238 - }
239 - },
240 -
241 - // Silent reset — new session ID without clearing the chat UI
242 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
243 - silentResetSession: function(botId) {
244 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
245 - var newSessionId = generateSessionId();
246 - this.setChatSession(botId, newSessionId);
247 - if (this.instances[botId]) {
248 - this.instances[botId].sessionId = newSessionId;
249 - }
250 - return newSessionId;
251 - }
252 - };
253 -
254 - // ====================================
255 - // ELEMENT SELECTOR HELPERS
256 - // ====================================
257 -
258 - // Check if a specific bot has an AI theme assigned (skip inline colors)
259 - function shouldSkipInlineColors(botId) {
260 - // If global AI theme is active, skip inline colors for all bots
261 - if (mxchatChat.skip_inline_colors) {
262 - return true;
263 - }
264 - // Check if this specific bot has a theme assignment
265 - var botAssignments = mxchatChat.bot_theme_assignments || {};
266 - return botAssignments.hasOwnProperty(botId);
267 - }
268 -
269 - // Get element by ID with bot suffix - returns jQuery object
270 - function getElement(botId, elementName) {
271 - return $('#' + elementName + '-' + botId);
272 - }
273 -
274 - // Get element by ID with bot suffix - returns DOM element
275 - function getElementDOM(botId, elementName) {
276 - return document.getElementById(elementName + '-' + botId);
277 - }
278 -
279 - // Get bot ID from any element within a chatbot instance
280 - function getBotIdFromElement(element) {
281 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
282 - if ($wrapper.length) {
283 - return $wrapper.data('bot-id') || 'default';
284 - }
285 - // Fallback: try to find from floating container
286 - var $floating = $(element).closest('.floating-chatbot');
287 - if ($floating.length) {
288 - var id = $floating.attr('id') || '';
289 - var match = id.match(/floating-chatbot-(.+)/);
290 - if (match) return match[1];
291 - }
292 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
293 - var elementId = $(element).attr('id') || '';
294 - if (elementId) {
295 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
296 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
297 - if (idMatch) return idMatch[1];
298 - }
299 - return 'default';
300 - }
301 -
302 - // Get wrapper element for a bot
303 - function getWrapper(botId) {
304 - return getElement(botId, 'mxchat-chatbot-wrapper');
305 - }
306 -
307 - // ====================================
308 4 // GLOBAL VARIABLES & CONFIGURATION
309 5 // ====================================
310 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
311 -
312 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
313 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
314 10 var userMessageFontColor = mxchatChat.user_message_font_color;
315 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
316 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -315,64 +11,53 @@
315 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
316 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
317 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
318 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
319 25
320 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
321 26
322 27 // ====================================
323 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
324 29 // ====================================
325 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
326 50 function getCookie(name) {
327 51 let value = "; " + document.cookie;
328 52 let parts = value.split("; " + name + "=");
329 53 if (parts.length == 2) return parts.pop().split(";").shift();
330 54 }
331 -
55 +
332 56 function generateSessionId() {
333 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
334 58 }
335 59
336 - // Legacy function - now delegates to instance manager
337 - function getChatSession(botId) {
338 - botId = botId || 'default';
339 - return MxChatInstances.getChatSession(botId);
340 - }
341 -
342 - function setChatSession(sessionId, botId) {
343 - botId = botId || 'default';
344 - MxChatInstances.setChatSession(botId, sessionId);
345 - }
346 -
347 - function resetChatSession(botId) {
348 - botId = botId || 'default';
349 - MxChatInstances.resetChatSession(botId);
350 - }
351 -
352 - // ====================================
353 - // INITIALIZE ALL CHATBOT INSTANCES
354 - // ====================================
355 -
356 - function initializeAllInstances() {
357 - // Find all chatbot wrappers on the page
358 - $('.mxchat-chatbot-wrapper').each(function() {
359 - var botId = $(this).data('bot-id') || 'default';
360 - MxChatInstances.init(botId);
361 - initializeBotInstance(botId);
362 - });
363 - }
364 -
365 - function initializeBotInstance(botId) {
366 - var instance = MxChatInstances.get(botId);
367 -
368 - // Initialize quick questions state for this bot
369 - checkQuickQuestionsState(botId);
370 -
371 - // Note: Event handlers use event delegation with class selectors,
372 - // so they work automatically for all instances without per-bot setup
373 - }
374 -
375 60 // ====================================
376 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
377 62 // ====================================
378 63
@@ -517,123 +202,70 @@
517 202
518 203 // ====================================
519 204 // CORE CHAT FUNCTIONALITY
520 205 // ====================================
521 -
522 -// Helper functions to disable/enable chat input while waiting for response
523 -function disableChatInput(botId) {
524 - botId = botId || 'default';
525 - var chatInput = getElementDOM(botId, 'chat-input');
526 - var sendButton = getElementDOM(botId, 'send-button');
527 - if (chatInput) {
528 - chatInput.disabled = true;
529 - chatInput.style.opacity = '0.6';
530 - }
531 - if (sendButton) {
532 - sendButton.disabled = true;
533 - sendButton.style.opacity = '0.5';
534 - sendButton.style.pointerEvents = 'none';
535 - }
536 -}
537 -
538 -function enableChatInput(botId) {
539 - botId = botId || 'default';
540 - var chatInput = getElementDOM(botId, 'chat-input');
541 - var sendButton = getElementDOM(botId, 'send-button');
542 - if (chatInput) {
543 - chatInput.disabled = false;
544 - chatInput.style.opacity = '1';
545 - chatInput.focus();
546 - }
547 - if (sendButton) {
548 - sendButton.disabled = false;
549 - sendButton.style.opacity = '1';
550 - sendButton.style.pointerEvents = 'auto';
551 - }
552 -}
553 -
554 206 // Update your existing sendMessage function
555 -function sendMessage(botId) {
556 - botId = botId || 'default';
557 - MxChatInstances.ensureSession(botId);
558 - var $chatInput = getElement(botId, 'chat-input');
559 - var message = $chatInput.val();
560 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
561 210 // ADD PROMPT HOOK HERE
562 - if (typeof customMxChatFilter === 'function') {
563 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
564 213 }
565 -
214 +
566 215 if (message) {
567 - // Don't disable input in live agent mode - let users chat freely
568 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
569 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
570 - if (!isAgentMode) {
571 - disableChatInput(botId);
572 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
573 219
574 - appendMessage("user", message, '', [], false, botId);
575 - $chatInput.val('');
576 - $chatInput.css('height', 'auto');
577 -
578 - if (hasQuickQuestions(botId)) {
579 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
580 222 }
581 - appendThinkingMessage(botId);
582 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
583 225
584 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
585 227
586 228 // Check if streaming is enabled AND supported for this model
587 229 if (shouldUseStreaming(currentModel)) {
588 230 callMxChatStream(message, function(response) {
589 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
590 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
591 233 } else {
592 234 callMxChat(message, function(response) {
593 - replaceLastMessage("bot", response, '', [], botId);
594 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
595 237 }
596 238 }
597 239 }
598 240
599 241 // Update your existing sendMessageToChatbot function
600 -function sendMessageToChatbot(message, botId) {
601 - botId = botId || 'default';
602 - MxChatInstances.ensureSession(botId);
603 -
242 +function sendMessageToChatbot(message) {
604 243 // ADD PROMPT HOOK HERE
605 244 if (typeof customMxChatFilter === 'function') {
606 245 message = customMxChatFilter(message, "prompt");
607 246 }
247 +
248 + var sessionId = getChatSession();
608 249
609 - // Don't disable input in live agent mode - let users chat freely
610 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
611 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
612 - if (!isAgentMode) {
613 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
614 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
615 255
616 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
617 257
618 - if (hasQuickQuestions(botId)) {
619 - collapseQuickQuestions(botId);
620 - }
621 - appendThinkingMessage(botId);
622 - scrollToBottom(botId);
623 -
624 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
625 -
626 258 // Check if streaming is enabled AND supported for this model
627 259 if (shouldUseStreaming(currentModel)) {
628 260 callMxChatStream(message, function(response) {
629 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
630 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
631 263 } else {
632 264 callMxChat(message, function(response) {
633 - getElement(botId, 'chat-box').find('.temporary-message').remove();
634 - replaceLastMessage("bot", response, '', [], botId);
635 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
636 268 }
637 269 }
638 270
639 271 // Updated shouldUseStreaming function with debugging
@@ -676,65 +308,37 @@
676 308 updateChatModeIndicator('agent');
677 309 }
678 310 }
679 311
680 -// Function to get bot ID from any element or wrapper
681 -// If element is provided, finds the bot ID from its wrapper
682 -// If no element, returns 'default' (for backward compatibility)
683 -function getMxChatBotId(element) {
684 - if (element) {
685 - return getBotIdFromElement(element);
686 - }
687 - // Fallback: find first chatbot wrapper on page
688 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
689 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
690 316 }
691 317
692 -function callMxChat(message, callback, botId) {
693 - botId = botId || getMxChatBotId();
694 -
695 - // Store the message in case we need to retry after session reset
696 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
697 -
318 +function callMxChat(message, callback) {
698 319 // Get page context if contextual awareness is enabled
699 320 const pageContext = getPageContext();
700 -
701 - // Get instance for session start timestamp (used when persistence is OFF)
702 - var instance = MxChatInstances.get(botId);
703 -
704 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
705 - // and returns the guaranteed-present session id from the in-memory instance even when
706 - // cookie/localStorage writes are silently blocked by the browser.
707 - var sessionId = MxChatInstances.ensureSession(botId);
708 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
709 - // Last-resort generation to ensure we never POST a null marker.
710 - sessionId = generateSessionId();
711 - MxChatInstances.setChatSession(botId, sessionId);
712 - }
713 -
714 - // Wait for the page-cache nonce refresh to complete before firing the
715 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
716 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
717 - // callback guarantees we read the fresh value. See plan-c5457f.
718 - refreshNonceIfNeeded(function() {
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
719 325 // Prepare AJAX data
720 326 const ajaxData = {
721 327 action: 'mxchat_handle_chat_request',
722 328 message: message,
723 - session_id: sessionId,
329 + session_id: getChatSession(),
724 330 nonce: mxchatChat.nonce,
725 331 current_page_url: window.location.href,
726 332 current_page_title: document.title,
727 - bot_id: botId,
728 - // Pass session start timestamp so AI context matches what user sees
729 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
730 334 };
731 -
335 +
732 336 // Add page context if available
733 337 if (pageContext) {
734 338 ajaxData.page_context = JSON.stringify(pageContext);
735 339 }
736 -
340 +
737 341 // CHECK FOR VISION FLAGS AND ADD THEM
738 342 if (window.mxchatVisionProcessed) {
739 343 ajaxData.vision_processed = true;
740 344 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -743,9 +347,9 @@
743 347 window.mxchatVisionProcessed = false;
744 348 window.mxchatOriginalMessage = null;
745 349 window.mxchatVisionImagesCount = 0;
746 350 }
747 -
351 +
748 352 $.ajax({
749 353 url: mxchatChat.ajax_url,
750 354 type: 'POST',
751 355 dataType: 'json',
@@ -750,78 +354,32 @@
750 354 type: 'POST',
751 355 dataType: 'json',
752 356 data: ajaxData,
753 357 success: function(response) {
754 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
755 374 if (response.chat_mode) {
756 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
757 377 }
758 378
759 - // Also check in data property if response is wrapped
760 - if (response.data && response.data.chat_mode) {
761 - updateChatModeIndicator(response.data.chat_mode, botId);
762 - }
763 -
764 - // SECURITY FIX: Check for errors FIRST before checking for success
765 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
766 - if (response.success === false || (response.data && response.data.error_message)) {
767 - let errorMessage = "";
768 - let errorCode = "";
769 -
770 - // Check various possible error locations in the response
771 - if (response.data && response.data.error_message) {
772 - errorMessage = response.data.error_message;
773 - errorCode = response.data.error_code || "";
774 - } else if (response.error_message) {
775 - errorMessage = response.error_message;
776 - errorCode = response.error_code || "";
777 - } else if (response.message) {
778 - errorMessage = response.message;
779 - } else if (typeof response.data === 'string') {
780 - errorMessage = response.data;
781 - } else {
782 - // Fallback for any other unexpected response format
783 - errorMessage = "An error occurred. Please try again or contact support.";
784 - }
785 -
786 - // Handle session reset action (IP changed, session expired, etc.)
787 - // Silent reset — keep chat UI intact, just get a new session and retry
788 - if (response.data && response.data.action === 'reset_session') {
789 - MxChatInstances.silentResetSession(botId);
790 - // Re-send the original message with the new session (user message is already displayed)
791 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
792 - if (originalMessage) {
793 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
794 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
795 - if (shouldUseStreaming(currentModel)) {
796 - callMxChatStream(originalMessage, function(response) {
797 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
798 - }, botId);
799 - } else {
800 - callMxChat(originalMessage, function(response) {
801 - replaceLastMessage("bot", response, '', [], botId);
802 - }, botId);
803 - }
804 - }
805 - return;
806 - }
807 -
808 - // Format user-friendly error message
809 - let displayMessage = errorMessage;
810 -
811 - // Customize message for admin users
812 - if (mxchatChat.is_admin) {
813 - // For admin users, show more technical details including error code
814 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
815 - }
816 -
817 - replaceLastMessage("bot", displayMessage, '', [], botId);
818 - return; // Exit early for errors
819 - }
820 -
821 - // NOW check if this is a successful response by looking for text, html, or message fields
379 + // First check if this is a successful response by looking for text, html, or message fields
822 380 // This preserves compatibility with your server response format
823 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
824 382 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
825 383
826 384 // Handle successful response - this is your original success handling code
827 385
@@ -831,17 +389,16 @@
831 389 let responseMessage = response.message || '';
832 390
833 391 // Add PDF filename handling
834 392 if (response.data && response.data.filename) {
835 - showActivePdf(response.data.filename, botId);
836 - var instance = MxChatInstances.get(botId);
837 - instance.activePdfFile = response.data.filename;
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
838 395 }
839 396
840 397 // Add redirect check here
841 398 if (response.redirect_url) {
842 399 if (responseText) {
843 - replaceLastMessage("bot", responseText, '', [], botId);
400 + replaceLastMessage("bot", responseText);
844 401 }
845 402 setTimeout(() => {
846 403 window.location.href = response.redirect_url;
847 404 }, 1500);
@@ -849,17 +406,15 @@
849 406 }
850 407
851 408 // Check for live agent response
852 409 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
853 - removeThinkingDots(botId);
854 - updateChatModeIndicator('agent', botId);
855 - enableChatInput(botId);
410 + updateChatModeIndicator('agent');
856 411 return;
857 412 }
858 413
859 414 // Handle the message and show notification if chat is hidden
860 415 if (responseText || responseHtml || responseMessage) {
861 -
416 +
862 417 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
863 418 if (responseText && typeof customMxChatFilter === 'function') {
864 419 responseText = customMxChatFilter(responseText, "response");
865 420 }
@@ -865,53 +420,89 @@
865 420 }
866 421 if (responseMessage && typeof customMxChatFilter === 'function') {
867 422 responseMessage = customMxChatFilter(responseMessage, "response");
868 423 }
869 -
424 +
870 425 // Update the messages as before
871 426 if (responseText && responseHtml) {
872 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
427 + replaceLastMessage("bot", responseText, responseHtml);
873 428 } else if (responseText) {
874 - replaceLastMessage("bot", responseText, '', [], botId);
429 + replaceLastMessage("bot", responseText);
875 430 } else if (responseHtml) {
876 - replaceLastMessage("bot", "", responseHtml, [], botId);
431 + replaceLastMessage("bot", "", responseHtml);
877 432 } else if (responseMessage) {
878 - replaceLastMessage("bot", responseMessage, '', [], botId);
433 + replaceLastMessage("bot", responseMessage);
879 434 }
880 435
881 436 // Check if chat is hidden and show notification
882 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
883 - if ($floatingChatbot.hasClass('hidden')) {
884 - var $badge = getElement(botId, 'chat-notification-badge');
885 - if ($badge.length) {
886 - $badge.show();
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
887 441 }
888 442 }
889 443 } else {
890 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
891 - if (response.vectorstore_error) {
892 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
893 - }
894 - replaceLastMessage("bot", emptyMsg, '', [], botId);
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
895 446 }
896 447
897 448 if (response.message_id) {
898 - var instance = MxChatInstances.get(botId);
899 - instance.lastSeenMessageId = response.message_id;
449 + lastSeenMessageId = response.message_id;
900 450 }
901 451
902 452 return;
903 453 }
904 454
905 - // Fallback for truly unexpected response formats
906 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
907 494 },
908 495 error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
909 499 let errorMessage = "An unexpected error occurred.";
910 500
911 501 // Try to parse the response if it's JSON
912 502 try {
913 503 const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
914 505
915 506 if (responseJson.data && responseJson.data.error_message) {
916 507 errorMessage = responseJson.data.error_message;
917 508 } else if (responseJson.message) {
@@ -931,56 +522,38 @@
931 522 errorMessage = "Server error: The server encountered an issue. Please try again later.";
932 523 }
933 524 }
934 525
935 - replaceLastMessage("bot", errorMessage, '', [], botId);
526 + replaceLastMessage("bot", errorMessage);
936 527 }
937 528 });
938 - }); // refreshNonceIfNeeded
939 529 }
940 530
941 -function callMxChatStream(message, callback, botId) {
942 - botId = botId || getMxChatBotId();
943 -
944 - // Store the message in case we need to retry after session reset
945 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
946 -
947 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
948 535 if (!isStreamingSupported(currentModel)) {
949 - callMxChat(message, callback, botId);
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
950 538 return;
951 539 }
952 540
953 541 // Get page context if contextual awareness is enabled
954 542 const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
955 546
956 - // Get instance for session start timestamp (used when persistence is OFF)
957 - var instance = MxChatInstances.get(botId);
958 -
959 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
960 - // non-string value via String(), so passing `null` would POST the literal string "null"
961 - // and land in the transcripts table as a ghost session. ensureSession() always returns
962 - // a real string even when cookies/localStorage are blocked.
963 - var streamSessionId = MxChatInstances.ensureSession(botId);
964 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
965 - streamSessionId = generateSessionId();
966 - MxChatInstances.setChatSession(botId, streamSessionId);
967 - }
968 -
969 - // Wait for the page-cache nonce refresh before constructing formData (which
970 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
971 - refreshNonceIfNeeded(function() {
972 547 const formData = new FormData();
973 548 formData.append('action', 'mxchat_stream_chat');
974 549 formData.append('message', message);
975 - formData.append('session_id', streamSessionId);
550 + formData.append('session_id', getChatSession());
976 551 formData.append('nonce', mxchatChat.nonce);
977 552 formData.append('current_page_url', window.location.href);
978 553 formData.append('current_page_title', document.title);
979 - formData.append('bot_id', botId);
980 - // Pass session start timestamp so AI context matches what user sees
981 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
982 -
554 + formData.append('bot_id', botId); // Include bot ID
555 +
983 556 // Add page context if available
984 557 if (pageContext) {
985 558 formData.append('page_context', JSON.stringify(pageContext));
986 559 }
@@ -1005,14 +578,17 @@
1005 578 body: formData,
1006 579 credentials: 'same-origin'
1007 580 })
1008 581 .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
1009 584 // Store the response for potential fallback handling
1010 585 const responseClone = response.clone();
1011 -
586 +
1012 587 if (!response.ok) {
1013 588 // Try to get error details from response
1014 589 return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
1015 591 throw { isServerError: true, data: errorData };
1016 592 }).catch(() => {
1017 593 throw new Error('Network response was not ok');
1018 594 });
@@ -1020,21 +596,26 @@
1020 596
1021 597 // Check if response is JSON instead of streaming
1022 598 const contentType = response.headers.get('content-type');
1023 599 if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
1024 601 return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
1025 604 // IMMEDIATE CHAT MODE UPDATE for JSON response
1026 605 if (data.chat_mode) {
1027 - updateChatModeIndicator(data.chat_mode, botId);
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
1028 608 }
1029 -
609 +
1030 610 // Check for testing panel
1031 611 if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
1032 613 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1033 614 }
1034 -
615 +
1035 616 // Handle the JSON response directly
1036 - handleNonStreamResponse(data, callback, botId);
617 + handleNonStreamResponse(data, callback);
1037 618 return Promise.resolve(); // Prevent further processing
1038 619 });
1039 620 }
1040 621
@@ -1045,44 +626,37 @@
1045 626
1046 627 function processStream() {
1047 628 reader.read().then(({ done, value }) => {
1048 629 if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
1049 632 // If streaming completed but no content was received, try to get response as fallback
1050 633 if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
1051 636 // Try to read the response as JSON
1052 637 responseClone.text().then(text => {
1053 638 try {
1054 639 const data = JSON.parse(text);
1055 - if (data.text || data.message || data.html) {
1056 - handleNonStreamResponse(data, callback, botId);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
1057 642 } else {
1058 643 // No valid data, fall back to regular call
1059 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1060 - callMxChat(message, callback, botId);
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
1061 646 }
1062 647 } catch (e) {
1063 648 // Could not parse, fall back to regular call
1064 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1065 - callMxChat(message, callback, botId);
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
1066 651 }
1067 652 }).catch(() => {
1068 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1069 - callMxChat(message, callback, botId);
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
1070 655 });
1071 656 return;
1072 657 }
1073 -
1074 - // Re-enable chat input when stream ends with content
1075 - enableChatInput(botId);
1076 -
1077 - // Scroll the user's last message to the top now that the
1078 - // bot's full reply has rendered (gives max reading room).
1079 - var $chatBoxDone = getElement(botId, 'chat-box');
1080 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1081 - if ($lastUserMsgDone.length) {
1082 - scrollElementToTop($lastUserMsgDone, botId);
1083 - }
1084 -
658 +
1085 659 if (callback) {
1086 660 callback(accumulatedContent);
1087 661 }
1088 662 return;
@@ -1096,25 +670,17 @@
1096 670 if (line.startsWith('data: ')) {
1097 671 const data = line.substring(6);
1098 672
1099 673 if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
1100 676 if (!accumulatedContent) {
1101 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1102 - callMxChat(message, callback, botId);
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
1103 680 return;
1104 681 }
1105 -
1106 - // Re-enable chat input after streaming completes
1107 - enableChatInput(botId);
1108 -
1109 - // Scroll the user's last message to the top now
1110 - // that the bot's full reply has rendered.
1111 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1112 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1113 - if ($lastUserMsgStreamDone.length) {
1114 - scrollElementToTop($lastUserMsgStreamDone, botId);
1115 - }
1116 -
682 +
1117 683 if (callback) {
1118 684 callback(accumulatedContent);
1119 685 }
1120 686 return;
@@ -1121,16 +687,18 @@
1121 687 }
1122 688
1123 689 try {
1124 690 const json = JSON.parse(data);
1125 -
691 +
1126 692 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1127 693 if (json.chat_mode) {
1128 - updateChatModeIndicator(json.chat_mode, botId);
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
1129 696 }
1130 -
697 +
1131 698 // Handle testing data
1132 699 if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
1133 701 if (window.mxchatTestPanelInstance) {
1134 702 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1135 703 testingDataReceived = true;
1136 704 }
@@ -1138,35 +706,31 @@
1138 706 // Handle content streaming
1139 707 else if (json.content) {
1140 708 streamingStarted = true;
1141 709 accumulatedContent += json.content;
1142 - updateStreamingMessage(accumulatedContent, botId);
1143 - }
710 + updateStreamingMessage(accumulatedContent);
711 + }
1144 712 // Handle complete response in stream (fallback response)
1145 - else if (json.text || json.message || json.html) {
1146 - handleNonStreamResponse(json, callback, botId);
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
1147 716 return;
1148 717 }
1149 718 // Handle errors
1150 719 else if (json.error) {
1151 -
1152 - // Get error message from various possible fields
1153 - let errorMessage = json.error_message || json.message || json.text ||
1154 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1155 -
1156 - // Re-enable chat input on error
1157 - enableChatInput(botId);
1158 -
1159 - // Display the error directly in the chat
1160 - replaceLastMessage("bot", errorMessage, '', [], botId);
1161 -
1162 - if (callback) {
1163 - callback(errorMessage);
720 + console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1164 728 }
1165 729 return;
1166 730 }
1167 731 } catch (e) {
1168 - // SSE data parsing error - silently continue
732 + console.error('Error parsing SSE data:', e, 'Data:', data);
1169 733 }
1170 734 }
1171 735 }
1172 736
@@ -1171,10 +735,11 @@
1171 735 }
1172 736
1173 737 processStream();
1174 738 }).catch(streamError => {
1175 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1176 - callMxChat(message, callback, botId);
739 + console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
1177 742 });
1178 743 }
1179 744
1180 745 processStream();
@@ -1179,111 +744,52 @@
1179 744
1180 745 processStream();
1181 746 })
1182 747 .catch(error => {
748 + //console.log('Streaming failed:', error);
749 +
1183 750 // Check if we have server error data with chat mode
1184 751 if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
1185 754 // Check for chat mode in error data
1186 755 if (error.data.chat_mode) {
1187 - updateChatModeIndicator(error.data.chat_mode, botId);
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
1188 758 }
1189 -
1190 - handleNonStreamResponse(error.data, callback, botId);
759 +
760 + handleNonStreamResponse(error.data, callback);
1191 761 } else {
1192 762 // Only fall back to regular call if we don't have any response data
1193 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1194 - callMxChat(message, callback, botId);
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
1195 766 }
1196 767 });
1197 - }); // refreshNonceIfNeeded
1198 768 }
1199 769
1200 -// Helper function to handle non-streaming responses
1201 -function handleNonStreamResponse(data, callback, botId) {
1202 - botId = botId || 'default';
1203 -
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
1204 774 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1205 775 if (data.chat_mode) {
1206 - updateChatModeIndicator(data.chat_mode, botId);
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
1207 778 }
1208 -
779 +
1209 780 // Also check in data property if response is wrapped
1210 781 if (data.data && data.data.chat_mode) {
1211 - updateChatModeIndicator(data.data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
1212 784 }
1213 -
1214 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1215 - // This prevents a visual gap between thinking dots disappearing and content appearing
1216 -
1217 - // SECURITY FIX: Check for errors FIRST
1218 - if (data.success === false || (data.data && data.data.error_message)) {
1219 - let errorMessage = "";
1220 - let errorCode = "";
1221 -
1222 - // Check various possible error locations
1223 - if (data.data && data.data.error_message) {
1224 - errorMessage = data.data.error_message;
1225 - errorCode = data.data.error_code || "";
1226 - } else if (data.error_message) {
1227 - errorMessage = data.error_message;
1228 - errorCode = data.error_code || "";
1229 - } else if (data.message) {
1230 - errorMessage = data.message;
1231 - } else if (typeof data.data === 'string') {
1232 - errorMessage = data.data;
1233 - } else {
1234 - errorMessage = "An error occurred. Please try again or contact support.";
1235 - }
1236 -
1237 - // Handle session reset action (IP changed, session expired, etc.)
1238 - // Silent reset — keep chat UI intact, just get a new session and retry
1239 - if (data.data && data.data.action === 'reset_session') {
1240 - MxChatInstances.silentResetSession(botId);
1241 - // Re-send the original message with the new session (user message is already displayed)
1242 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1243 - if (originalMessage) {
1244 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1245 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1246 - if (shouldUseStreaming(currentModel)) {
1247 - callMxChatStream(originalMessage, callback, botId);
1248 - } else {
1249 - callMxChat(originalMessage, callback, botId);
1250 - }
1251 - }
1252 - return;
1253 - }
1254 -
1255 - // Format user-friendly error message
1256 - let displayMessage = errorMessage;
1257 - if (mxchatChat.is_admin) {
1258 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1259 - }
1260 -
1261 - replaceLastMessage("bot", displayMessage, '', [], botId);
1262 -
1263 - if (callback) {
1264 - callback('');
1265 - }
1266 - return; // Exit early for errors
1267 - }
1268 -
1269 - // Check for live agent response
1270 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1271 - removeThinkingDots(botId);
1272 - // Also remove any leftover bot-message that lost its temporary-message class
1273 - var $chatBox = getElement(botId, 'chat-box');
1274 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1275 - updateChatModeIndicator('agent', botId);
1276 - enableChatInput(botId);
1277 - if (callback) {
1278 - callback('');
1279 - }
1280 - return;
1281 - }
1282 -
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
1283 789 // Handle different response formats
1284 790 if (data.text || data.html || data.message) {
1285 -
791 +
1286 792 // Apply response hooks
1287 793 if (data.text && typeof customMxChatFilter === 'function') {
1288 794 data.text = customMxChatFilter(data.text, "response");
1289 795 }
@@ -1289,59 +795,56 @@
1289 795 }
1290 796 if (data.message && typeof customMxChatFilter === 'function') {
1291 797 data.message = customMxChatFilter(data.message, "response");
1292 798 }
1293 -
799 +
1294 800 // Display the response
1295 801 if (data.text && data.html) {
1296 - replaceLastMessage("bot", data.text, data.html, [], botId);
802 + replaceLastMessage("bot", data.text, data.html);
1297 803 } else if (data.text) {
1298 - replaceLastMessage("bot", data.text, '', [], botId);
804 + replaceLastMessage("bot", data.text);
1299 805 } else if (data.html) {
1300 - replaceLastMessage("bot", "", data.html, [], botId);
806 + replaceLastMessage("bot", "", data.html);
1301 807 } else if (data.message) {
1302 - replaceLastMessage("bot", data.message, '', [], botId);
808 + replaceLastMessage("bot", data.message);
1303 809 }
1304 810 }
1305 -
811 +
1306 812 // Handle other response properties
1307 813 if (data.data && data.data.filename) {
1308 - showActivePdf(data.data.filename, botId);
1309 - var instance = MxChatInstances.get(botId);
1310 - instance.activePdfFile = data.data.filename;
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
1311 816 }
1312 -
817 +
1313 818 if (data.redirect_url) {
1314 819 setTimeout(() => {
1315 820 window.location.href = data.redirect_url;
1316 821 }, 1500);
1317 822 }
1318 -
1319 - // Ensure chat input is re-enabled (safety net for edge cases)
1320 - enableChatInput(botId);
1321 -
823 +
1322 824 if (callback) {
1323 825 callback(data.text || data.message || '');
1324 826 }
1325 827 }
1326 -
1327 828 // Enhanced updateChatModeIndicator function for immediate DOM updates
1328 -function updateChatModeIndicator(mode, botId) {
1329 - botId = botId || 'default';
1330 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
1331 832 if (indicator) {
1332 833 const oldText = indicator.textContent;
1333 -
834 +
1334 835 if (mode === 'agent') {
1335 836 indicator.textContent = 'Live Agent';
1336 - startPolling(botId);
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
1337 839 } else {
1338 840 // Everything else is AI mode
1339 841 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1340 842 indicator.textContent = customAiText;
1341 - stopPolling(botId);
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
1342 845 }
1343 -
846 +
1344 847 // Force immediate DOM update and reflow
1345 848 if (oldText !== indicator.textContent) {
1346 849 // Force a reflow to ensure the change is visible immediately
1347 850 indicator.style.display = 'none';
@@ -1346,36 +849,88 @@
1346 849 // Force a reflow to ensure the change is visible immediately
1347 850 indicator.style.display = 'none';
1348 851 indicator.offsetHeight; // Trigger reflow
1349 852 indicator.style.display = '';
1350 -
853 +
1351 854 // Double-check after a brief moment to ensure the change stuck
1352 855 setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
1353 857 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + console.warn("Mode indicator update failed, forcing update");
1354 859 indicator.textContent = 'Live Agent';
1355 860 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1356 862 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1357 863 indicator.textContent = customAiText;
1358 864 }
1359 865 }, 50);
1360 866 }
867 + } else {
868 + console.error("Chat mode indicator element not found!");
1361 869 }
1362 870 }
1363 871
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
1364 922 // Function to update message during streaming
1365 -function updateStreamingMessage(content, botId) {
1366 - botId = botId || 'default';
1367 -
923 +function updateStreamingMessage(content) {
1368 924 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1369 925 if (typeof customMxChatFilter === 'function') {
1370 926 content = customMxChatFilter(content, "response");
1371 927 }
1372 -
928 +
1373 929 const formattedContent = linkify(content);
1374 930
1375 - // Find the temporary message in this bot's chat box
1376 - var $chatBox = getElement(botId, 'chat-box');
1377 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
1378 933
1379 934 if (tempMessage.length) {
1380 935 // Update existing message
1381 936 tempMessage.html(formattedContent);
@@ -1380,9 +935,9 @@
1380 935 // Update existing message
1381 936 tempMessage.html(formattedContent);
1382 937 } else {
1383 938 // Create new temporary message if it doesn't exist
1384 - appendMessage("bot", content, '', [], true, botId);
939 + appendMessage("bot", content, '', [], true);
1385 940 }
1386 941 }
1387 942
1388 943 function isStreamingSupported(model) {
@@ -1400,254 +955,23 @@
1400 955
1401 956 return isSupported;
1402 957 }
1403 958
1404 -// Update the event handlers to use the correct function names (using event delegation)
1405 -// Use class-based selectors for multi-instance support
1406 -$(document).on('click', '.send-button', function() {
1407 - var botId = getBotIdFromElement(this);
1408 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1409 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1410 - disableChatInput(botId);
1411 - }
1412 - sendMessage(botId);
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
1413 962 });
1414 963
1415 -// Override enter key handler (using event delegation)
1416 -$(document).on('keypress', '.chat-input', function(e) {
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
1417 966 if (e.which == 13 && !e.shiftKey) {
1418 967 e.preventDefault();
1419 - var botId = getBotIdFromElement(this);
1420 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1421 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1422 - disableChatInput(botId);
1423 - }
1424 - sendMessage(botId);
968 + sendMessage(); // Use the updated sendMessage function
1425 969 }
1426 970 });
1427 971
1428 -// Builds the list of overflow-menu items for a given bot.
1429 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1430 -function mxchatGetHeaderMenuItems(botId) {
1431 - var items = [];
1432 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1433 -
1434 - // The `print_button_*` keys still gate this item for back-compat with
1435 - // existing user options. The action is now a transcript download, not print.
1436 - if (settings.print_button_enabled === 'on') {
1437 - items.push({
1438 - id: 'download-transcript',
1439 - label: settings.print_button_label || 'Download Transcript',
1440 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1441 - action: function() {
1442 - mxchatDownloadTranscript(botId);
1443 - }
1444 - });
1445 - }
1446 -
1447 - return items;
1448 -}
1449 -
1450 -// Builds a clean markdown transcript of the current conversation and triggers
1451 -// a file download. Used by the "Download Transcript" menu item.
1452 -function mxchatDownloadTranscript(botId) {
1453 - var $chatBox = getElement(botId, 'chat-box');
1454 - if (!$chatBox || !$chatBox.length) return;
1455 -
1456 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1457 - var headerTitle = settings.print_header_title || 'Chat transcript';
1458 - var now = new Date();
1459 - var stamp = now.toLocaleString();
1460 -
1461 - var lines = [];
1462 - lines.push('# ' + headerTitle);
1463 - lines.push('');
1464 - lines.push('Exported: ' + stamp);
1465 - lines.push('');
1466 - lines.push('---');
1467 - lines.push('');
1468 -
1469 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1470 - var $msg = $(this);
1471 - // Skip thinking placeholders and any in-flight temporary messages.
1472 - if ($msg.find('.thinking-dots').length) return;
1473 - if ($msg.hasClass('temporary-message')) return;
1474 -
1475 - var sender;
1476 - if ($msg.hasClass('user-message')) sender = 'User';
1477 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1478 - else sender = 'AI Agent';
1479 -
1480 - // Strip interactive UI from the cloned message so we get the conversation text.
1481 - var $clone = $msg.clone();
1482 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1483 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1484 - if (!text) return;
1485 -
1486 - lines.push('**' + sender + '**');
1487 - lines.push('');
1488 - lines.push(text);
1489 - lines.push('');
1490 - });
1491 -
1492 - var content = lines.join('\n');
1493 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1494 - var fname = 'mxchat-transcript-' + iso + '.md';
1495 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1496 - var url = URL.createObjectURL(blob);
1497 - var a = document.createElement('a');
1498 - a.href = url;
1499 - a.download = fname;
1500 - a.style.display = 'none';
1501 - document.body.appendChild(a);
1502 - a.click();
1503 - setTimeout(function() {
1504 - if (a.parentNode) a.parentNode.removeChild(a);
1505 - URL.revokeObjectURL(url);
1506 - }, 100);
1507 -}
1508 -
1509 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1510 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1511 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1512 -function mxchatSyncMenuColors(botId, $wrap) {
1513 - if (!$wrap || !$wrap.length) return;
1514 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1515 - if (!$bot.length) return;
1516 - var cs = window.getComputedStyle($bot[0]);
1517 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1518 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1519 - }
1520 - // Bot text color usually lives on a child div, not .bot-message itself.
1521 - var $textChild = $bot.find('[style*="color"]').first();
1522 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1523 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1524 -}
1525 -
1526 -// One-time per-widget init: renders menu items, wires open/close,
1527 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1528 -function mxchatInitHeaderMenu(botId) {
1529 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1530 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1531 -
1532 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1533 - var $menu = $wrap.find('.mxchat-header-menu');
1534 - var items = mxchatGetHeaderMenuItems(botId);
1535 -
1536 - // Initial color sync — covers normal page load.
1537 - mxchatSyncMenuColors(botId, $wrap);
1538 -
1539 - if (!items.length) {
1540 - $trigger.hide();
1541 - $menu.hide();
1542 - $wrap.data('mxchatMenuReady', true);
1543 - return;
1544 - }
1545 -
1546 - // Build the menu items.
1547 - $menu.empty();
1548 - items.forEach(function(item, idx) {
1549 - var $btn = $('<button>', {
1550 - type: 'button',
1551 - 'class': 'mxchat-menu-item',
1552 - 'role': 'menuitem',
1553 - 'tabindex': '-1',
1554 - 'data-menu-id': item.id,
1555 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1556 - '<span class="mxchat-menu-item-label"></span>'
1557 - });
1558 - $btn.find('.mxchat-menu-item-label').text(item.label);
1559 - $btn.on('click', function(e) {
1560 - e.preventDefault();
1561 - e.stopPropagation();
1562 - closeMenu();
1563 - try { item.action(); } catch (err) { /* no-op */ }
1564 - });
1565 - $menu.append($btn);
1566 - });
1567 -
1568 - function openMenu() {
1569 - // Re-sync each open in case the active theme changed since init.
1570 - mxchatSyncMenuColors(botId, $wrap);
1571 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1572 - $trigger.attr('aria-expanded', 'true');
1573 - // Focus the first item for keyboard users
1574 - setTimeout(function() {
1575 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1576 - }, 0);
1577 - }
1578 - function closeMenu(returnFocus) {
1579 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1580 - $trigger.attr('aria-expanded', 'false');
1581 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1582 - if (returnFocus) $trigger.trigger('focus');
1583 - }
1584 -
1585 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1586 - // click-to-collapse handler does not fire.
1587 - $trigger.on('click', function(e) {
1588 - e.preventDefault();
1589 - e.stopPropagation();
1590 - if ($menu.hasClass('is-open')) closeMenu();
1591 - else openMenu();
1592 - });
1593 -
1594 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1595 - $menu.on('click', function(e) {
1596 - e.stopPropagation();
1597 - });
1598 -
1599 - // Outside click closes the menu.
1600 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1601 - if (!$menu.hasClass('is-open')) return;
1602 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1603 - closeMenu();
1604 - });
1605 -
1606 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1607 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1608 - var $items = $menu.find('.mxchat-menu-item');
1609 - var idx = $items.index(this);
1610 - if (e.key === 'Escape') {
1611 - e.preventDefault();
1612 - closeMenu(true);
1613 - } else if (e.key === 'ArrowDown') {
1614 - e.preventDefault();
1615 - var $next = $items.eq((idx + 1) % $items.length);
1616 - $items.attr('tabindex', '-1');
1617 - $next.attr('tabindex', '0').trigger('focus');
1618 - } else if (e.key === 'ArrowUp') {
1619 - e.preventDefault();
1620 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1621 - $items.attr('tabindex', '-1');
1622 - $prev.attr('tabindex', '0').trigger('focus');
1623 - } else if (e.key === 'Enter' || e.key === ' ') {
1624 - e.preventDefault();
1625 - $(this).trigger('click');
1626 - }
1627 - });
1628 - $trigger.on('keydown', function(e) {
1629 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1630 - e.preventDefault();
1631 - closeMenu(true);
1632 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1633 - e.preventDefault();
1634 - openMenu();
1635 - }
1636 - });
1637 -
1638 - $wrap.data('mxchatMenuReady', true);
1639 -}
1640 -
1641 -// Initialize header menus for every rendered widget on DOM ready.
1642 -$(function() {
1643 - $('.mxchat-header-menu-wrap').each(function() {
1644 - var botId = $(this).data('bot-id');
1645 - if (botId) mxchatInitHeaderMenu(botId);
1646 - });
1647 -});
1648 -
1649 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
972 +
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1650 974 try {
1651 975 // Determine styles based on sender type
1652 976 let messageClass, bgColor, fontColor;
1653 977
@@ -1668,29 +992,25 @@
1668 992 }
1669 993
1670 994 const messageDiv = $('<div>')
1671 995 .addClass(messageClass)
1672 - .attr('dir', 'auto');
1673 -
1674 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1675 - var skipColors = shouldSkipInlineColors(botId);
1676 - if (skipColors) {
1677 - messageDiv.css({
1678 - 'margin-bottom': '1em'
1679 - });
1680 - } else {
1681 - messageDiv.css({
996 + .attr('dir', 'auto')
997 + .css({
1682 998 'background': bgColor,
1683 999 'color': fontColor,
1684 1000 'margin-bottom': '1em'
1685 1001 });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
1686 1011 }
1687 1012
1688 - // Process the message content - always run linkify to convert markdown
1689 - // links and format text. linkify() handles existing HTML safely via
1690 - // negative lookaheads that skip URLs already inside <a> tags.
1691 - let fullMessage = linkify(messageText);
1692 -
1693 1013 // Add images if provided
1694 1014 if (images && images.length > 0) {
1695 1015 fullMessage += '<div class="image-gallery" dir="auto">';
1696 1016 images.forEach(img => {
@@ -1696,9 +1016,9 @@
1696 1016 images.forEach(img => {
1697 1017 const safeTitle = sanitizeUserInput(img.title);
1698 1018 const safeUrl = encodeURI(img.image_url);
1699 1019 const safeThumbnail = encodeURI(img.thumbnail_url);
1700 -
1020 +
1701 1021 fullMessage += `
1702 1022 <div style="margin-bottom: 10px;">
1703 1023 <strong>${safeTitle}</strong><br>
1704 1024 <a href="${safeUrl}" target="_blank">
@@ -1710,14 +1030,9 @@
1710 1030 }
1711 1031
1712 1032 // Append HTML content if provided
1713 1033 if (messageHtml && sender !== "user") {
1714 - // Only add line breaks if there's actual text content before the HTML
1715 - if (fullMessage && fullMessage.trim()) {
1716 - fullMessage += '<br><br>' + messageHtml;
1717 - } else {
1718 - fullMessage = messageHtml;
1719 - }
1034 + fullMessage += '<br><br>' + messageHtml;
1720 1035 }
1721 1036
1722 1037 messageDiv.html(fullMessage);
1723 1038
@@ -1724,66 +1039,58 @@
1724 1039 if (isTemporary) {
1725 1040 messageDiv.addClass('temporary-message');
1726 1041 }
1727 1042
1728 - // Append to the correct chatbot instance's chat-box
1729 - var $chatBox = getElement(botId, 'chat-box');
1730 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1731 1044 // FIXED: Use event delegation for link tracking
1732 1045 if (sender === "bot" || sender === "agent") {
1733 - attachLinkTracking(messageDiv, messageText, botId);
1046 + attachLinkTracking(messageDiv, messageText);
1734 1047 }
1735 -
1048 +
1736 1049 if (sender === "bot") {
1737 - const lastUserMessage = $chatBox.find('.user-message').last();
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1738 1051 if (lastUserMessage.length) {
1739 - scrollElementToTop(lastUserMessage, botId);
1052 + scrollElementToTop(lastUserMessage);
1740 1053 }
1741 1054 }
1742 -
1743 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1744 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1745 - }
1746 1055 });
1747 1056
1748 1057 if (messageText.id) {
1749 - var instance = MxChatInstances.get(botId);
1750 - instance.lastSeenMessageId = messageText.id;
1751 - hideNotification(botId);
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
1752 1060 }
1753 1061 } catch (error) {
1754 - // Error rendering message - silently continue
1062 + console.error("Error rendering message:", error);
1755 1063 }
1756 1064 }
1757 1065
1758 1066 // Helper function to attach link tracking with proper event handling
1759 -function attachLinkTracking(messageDiv, messageText, botId) {
1760 - botId = botId || 'default';
1067 +function attachLinkTracking(messageDiv, messageText) {
1761 1068 // Use a slight delay to ensure DOM is ready
1762 1069 setTimeout(function() {
1763 1070 const links = messageDiv.find('a[href]').not('[data-tracked]');
1764 -
1071 +
1765 1072 links.each(function() {
1766 1073 const $link = $(this);
1767 1074 const originalHref = $link.attr('href');
1768 -
1075 +
1769 1076 // Mark as tracked to avoid duplicate handlers
1770 1077 $link.attr('data-tracked', 'true');
1771 -
1078 +
1772 1079 // Only track external URLs
1773 1080 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1774 1081 // Remove any existing click handlers first
1775 1082 $link.off('click.tracking');
1776 -
1083 +
1777 1084 // Add new click handler with namespace
1778 1085 $link.on('click.tracking', function(e) {
1779 1086 e.preventDefault();
1780 1087 e.stopPropagation();
1781 -
1782 - const messageContext = typeof messageText === 'string'
1783 - ? messageText.substring(0, 200)
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
1784 1091 : '';
1785 -
1092 +
1786 1093 // Track the click
1787 1094 $.ajax({
1788 1095 url: mxchatChat.ajax_url,
1789 1096 type: 'POST',
@@ -1788,9 +1095,9 @@
1788 1095 url: mxchatChat.ajax_url,
1789 1096 type: 'POST',
1790 1097 data: {
1791 1098 action: 'mxchat_track_url_click',
1792 - session_id: getChatSession(botId),
1099 + session_id: getChatSession(),
1793 1100 url: originalHref,
1794 1101 message_context: messageContext,
1795 1102 nonce: mxchatChat.nonce
1796 1103 },
@@ -1802,9 +1109,9 @@
1802 1109 window.location.href = originalHref;
1803 1110 }
1804 1111 }
1805 1112 });
1806 -
1113 +
1807 1114 return false; // Extra insurance to prevent default
1808 1115 });
1809 1116 }
1810 1117 });
@@ -1810,12 +1117,11 @@
1810 1117 });
1811 1118 }, 100); // Small delay to ensure DOM is ready
1812 1119 }
1813 1120
1814 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1815 1122 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1816 - var $chatBox = getElement(botId, 'chat-box');
1817 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1818 1124
1819 1125 // Determine styles
1820 1126 let bgColor, fontColor;
1821 1127 if (sender === "user") {
@@ -1828,20 +1134,11 @@
1828 1134 bgColor = botMessageBgColor;
1829 1135 fontColor = botMessageFontColor;
1830 1136 }
1831 1137
1832 - // Always run linkify to convert markdown links and format text.
1833 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1834 - // to avoid double-processing URLs that are already inside <a> tags).
1835 1138 var fullMessage = linkify(responseText);
1836 -
1837 1139 if (responseHtml) {
1838 - // Only add line breaks if there's actual text content before the HTML
1839 - if (fullMessage && fullMessage.trim()) {
1840 - fullMessage += '<br><br>' + responseHtml;
1841 - } else {
1842 - fullMessage = responseHtml;
1843 - }
1140 + fullMessage += '<br><br>' + responseHtml;
1844 1141 }
1845 1142
1846 1143 if (images.length > 0) {
1847 1144 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -1857,96 +1154,67 @@
1857 1154 fullMessage += '</div>';
1858 1155 }
1859 1156
1860 1157 if (lastMessageDiv.length) {
1861 - // Replace content immediately to prevent visual gap between thinking dots and response
1862 - lastMessageDiv
1863 - .html(fullMessage)
1864 - .removeClass('bot-message user-message temporary-message')
1865 - .addClass(messageClass)
1866 - .attr('dir', 'auto');
1867 -
1868 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1869 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1870 - if (!skipColors) {
1871 - lastMessageDiv.css({
1872 - 'background-color': bgColor,
1873 - 'color': fontColor,
1874 - });
1875 - }
1876 -
1877 - // Handle link tracking and scroll
1878 - if (sender === "bot" || sender === "agent") {
1879 - attachLinkTracking(lastMessageDiv, responseText, botId);
1880 -
1881 - const lastUserMessage = $chatBox.find('.user-message').last();
1882 - if (lastUserMessage.length) {
1883 - scrollElementToTop(lastUserMessage, botId);
1884 - }
1885 - // Show notification if chat is hidden
1886 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1887 - if ($floatingChatbot.hasClass('hidden')) {
1888 - showNotification(botId);
1889 - }
1890 - }
1891 -
1892 - // Re-enable chat input after response is displayed
1893 - enableChatInput(botId);
1894 -
1895 - if (sender === "bot" || sender === "agent") {
1896 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1897 - }
1158 + lastMessageDiv.fadeOut(200, function() {
1159 + $(this)
1160 + .html(fullMessage)
1161 + .removeClass('bot-message user-message')
1162 + .addClass(messageClass)
1163 + .attr('dir', 'auto')
1164 + .css({
1165 + 'background-color': bgColor,
1166 + 'color': fontColor,
1167 + })
1168 + .removeClass('temporary-message')
1169 + .fadeIn(200, function() {
1170 + // FIXED: Use the helper function for link tracking
1171 + if (sender === "bot" || sender === "agent") {
1172 + attachLinkTracking($(this), responseText);
1173 + }
1174 +
1175 + if (sender === "bot" || sender === "agent") {
1176 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1177 + if (lastUserMessage.length) {
1178 + scrollElementToTop(lastUserMessage);
1179 + }
1180 + // Show notification if chat is hidden
1181 + if ($('#floating-chatbot').hasClass('hidden')) {
1182 + showNotification();
1183 + }
1184 + }
1185 + });
1186 + });
1898 1187 } else {
1899 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1900 - // Re-enable chat input after response is displayed
1901 - enableChatInput(botId);
1188 + appendMessage(sender, responseText, responseHtml, images);
1902 1189 }
1903 1190 }
1904 1191
1905 1192
1906 - function appendThinkingMessage(botId) {
1907 - botId = botId || 'default';
1193 + function appendThinkingMessage() {
1194 + // Remove any existing thinking dots first
1195 + $('.thinking-dots').remove();
1908 1196
1909 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1910 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1911 - if (indicator && indicator.textContent === 'Live Agent') {
1912 - return;
1913 - }
1914 -
1915 - var $chatBox = getElement(botId, 'chat-box');
1916 -
1917 - // Remove any existing thinking dots in this bot's chat first
1918 - $chatBox.find('.thinking-dots').remove();
1919 -
1920 - // Check if we should skip inline colors (AI theme is active)
1921 - var skipColors = shouldSkipInlineColors(botId);
1922 -
1923 1197 // Retrieve the bot message font color and background color
1924 1198 var botMessageFontColor = mxchatChat.bot_message_font_color;
1925 1199 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1926 1200
1927 - // Build thinking dots HTML - skip inline colors if AI theme is active
1928 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1201 +
1929 1202 var thinkingHtml = '<div class="thinking-dots-container">' +
1930 1203 '<div class="thinking-dots">' +
1931 - '<span class="dot"' + dotStyle + '></span>' +
1932 - '<span class="dot"' + dotStyle + '></span>' +
1933 - '<span class="dot"' + dotStyle + '></span>' +
1204 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1205 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1206 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1934 1207 '</div>' +
1935 1208 '</div>';
1936 1209
1937 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1938 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1939 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1940 - scrollToBottom(botId);
1210 + // Append the thinking dots to the chat container (or within the temporary message div)
1211 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1212 + scrollToBottom();
1941 1213 }
1942 -
1943 - function removeThinkingDots(botId) {
1944 - botId = botId || 'default';
1945 - var $chatBox = getElement(botId, 'chat-box');
1946 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1947 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1948 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1214 +
1215 + function removeThinkingDots() {
1216 + $('.thinking-dots').closest('.temporary-message').remove();
1949 1217 }
1950 1218
1951 1219 // ====================================
1952 1220 // TEXT FORMATTING & PROCESSING
@@ -1952,153 +1220,112 @@
1952 1220 // TEXT FORMATTING & PROCESSING
1953 1221 // ====================================
1954 1222
1955 1223 function linkify(inputText) {
1224 + //console.log('=== LINKIFY DEBUG START ===');
1225 + //console.log('Input to linkify:', inputText);
1226 + //console.log('Input type:', typeof inputText);
1227 + //console.log('Input length:', inputText ? inputText.length : 'null/undefined');
1228 +
1956 1229 if (!inputText) {
1230 + //console.log('Empty input, returning empty string');
1957 1231 return '';
1958 1232 }
1959 1233
1960 - // Helper function to check if URL is already encoded
1961 - function isUrlEncoded(url) {
1962 - // Check for % followed by exactly 2 hex digits
1963 - return /%[0-9a-fA-F]{2}/.test(url);
1964 - }
1965 -
1966 - // Helper function to safely encode URLs only if needed
1967 - function safeEncodeUrl(url) {
1968 - // If URL already contains encoded characters, return as-is
1969 - if (isUrlEncoded(url)) {
1970 - return url;
1971 - }
1972 - // Otherwise, encode it
1973 - return encodeURI(url);
1974 - }
1975 -
1976 - // Process markdown headers FIRST
1234 + // Process markdown headers FIRST (before paragraph wrapping)
1235 + //console.log('--- Processing Headers ---');
1977 1236 let processedText = formatMarkdownHeaders(inputText);
1237 + //console.log('After headers:', processedText);
1238 + //console.log('Headers changed:', processedText !== inputText);
1978 1239
1979 1240 // Process text styling (bold, italic, strikethrough)
1241 + //console.log('--- Processing Text Styling ---');
1242 + //const beforeStyling = processedText;
1980 1243 processedText = formatTextStyling(processedText);
1244 + //console.log('After styling:', processedText);
1245 + //console.log('Styling changed:', processedText !== beforeStyling);
1981 1246
1982 - // Process code blocks BEFORE processing links
1247 + // Process code blocks BEFORE processing links to avoid conflicts
1248 + //console.log('--- Processing Code Blocks ---');
1249 + const beforeCodeBlocks = processedText;
1983 1250 processedText = formatCodeBlocks(processedText);
1984 -
1985 - // Process markdown tables BEFORE converting newlines to paragraphs
1986 - processedText = formatMarkdownTables(processedText);
1987 -
1988 - // NOW convert to paragraphs
1251 + //console.log('After code blocks:', processedText);
1252 + //console.log('Code blocks changed:', processedText !== beforeCodeBlocks);
1253 +
1254 + // NOW convert to paragraphs (this should be AFTER markdown processing)
1255 + //console.log('--- Converting to Paragraphs ---');
1256 + const beforeParagraphs = processedText;
1989 1257 processedText = convertNewlinesToBreaks(processedText);
1258 + //console.log('After paragraph conversion:', processedText);
1259 + //console.log('Paragraphs changed:', processedText !== beforeParagraphs);
1990 1260
1991 - // IMPORTANT: Handle citation-style brackets FIRST [URL]
1992 - // This prevents them from being processed as markdown links
1993 - // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1994 - processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1995 - // Clean the URL of any trailing punctuation
1996 - let cleanUrl = url.replace(/[.,;!?]+$/, '');
1997 - const safeUrl = safeEncodeUrl(cleanUrl);
1998 - // Return as a proper link without the brackets
1999 - return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1261 + // Process markdown links
1262 + //console.log('--- Processing Markdown Links ---');
1263 + const beforeMarkdownLinks = processedText;
1264 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1265 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1266 + //console.log('Found markdown link:', match, 'text:', text, 'url:', url);
1267 + const safeUrl = encodeURI(url);
1268 + const safeText = sanitizeUserInput(text);
1269 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
2000 1270 });
2001 -
2002 - // Process markdown links: [text](url) and [](url)
2003 - // Uses balanced parenthesis matching to handle URLs containing parens
2004 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2005 - processedText = (function(input) {
2006 - var result = '';
2007 - var i = 0;
2008 - while (i < input.length) {
2009 - // Look for [ at current position
2010 - if (input[i] === '[') {
2011 - // Find closing ]
2012 - var closeBracket = input.indexOf(']', i + 1);
2013 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2014 - result += input[i];
2015 - i++;
2016 - continue;
2017 - }
2018 - var linkText = input.substring(i + 1, closeBracket);
2019 - // Check if URL starts with http
2020 - var urlStart = closeBracket + 2;
2021 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2022 - result += input[i];
2023 - i++;
2024 - continue;
2025 - }
2026 - // Find balanced closing paren
2027 - var depth = 1;
2028 - var j = urlStart;
2029 - while (j < input.length && depth > 0) {
2030 - if (input[j] === '(') depth++;
2031 - else if (input[j] === ')') depth--;
2032 - if (depth > 0) j++;
2033 - }
2034 - if (depth !== 0) {
2035 - result += input[i];
2036 - i++;
2037 - continue;
2038 - }
2039 - var url = input.substring(urlStart, j);
2040 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2041 - var encodedUrl = safeEncodeUrl(cleanUrl);
2042 - if (!linkText || !linkText.trim()) {
2043 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2044 - } else {
2045 - var safeText = sanitizeUserInput(linkText);
2046 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2047 - }
2048 - i = j + 1; // Skip past the closing )
2049 - } else {
2050 - result += input[i];
2051 - i++;
2052 - }
2053 - }
2054 - return result;
2055 - })(processedText);
2056 -
2057 - // Process phone numbers: [text](tel:number)
1271 + //console.log('After markdown links:', processedText);
1272 + //console.log('Markdown links changed:', processedText !== beforeMarkdownLinks);
1273 +
1274 + // Process phone numbers (tel:)
1275 + //console.log('--- Processing Phone Numbers ---');
1276 + const beforePhone = processedText;
2058 1277 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2059 1278 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2060 - const safePhone = safeEncodeUrl(phone);
1279 + //console.log('Found phone link:', match, 'text:', text, 'phone:', phone);
1280 + const safePhone = encodeURI(phone);
2061 1281 const safeText = sanitizeUserInput(text);
2062 1282 return `<a href="${safePhone}">${safeText}</a>`;
2063 1283 });
2064 -
2065 - // Process mailto links: [text](mailto:email)
1284 + //console.log('After phone numbers:', processedText);
1285 + //console.log('Phone numbers changed:', processedText !== beforePhone);
1286 +
1287 + // Process mailto links
1288 + //console.log('--- Processing Mailto Links ---');
1289 + const beforeMailto = processedText;
2066 1290 const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
2067 1291 processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
2068 - const safeMailto = safeEncodeUrl(mailto);
1292 + console.log('Found mailto link:', match, 'text:', text, 'mailto:', mailto);
1293 + const safeMailto = encodeURI(mailto);
2069 1294 const safeText = sanitizeUserInput(text);
2070 1295 return `<a href="${safeMailto}">${safeText}</a>`;
2071 1296 });
2072 -
2073 - // Process standalone URLs - but NOT if they're already in <a> tags or brackets
2074 - // Updated pattern to be more careful about what it matches
2075 - const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1297 + //console.log('After mailto links:', processedText);
1298 + //console.log('Mailto links changed:', processedText !== beforeMailto);
1299 +
1300 + // Process standalone URLs (avoid already processed links)
1301 + //console.log('--- Processing Standalone URLs ---');
1302 + const beforeStandaloneUrls = processedText;
1303 + const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)(?![^<]*<\/a>)/gim;
2076 1304 processedText = processedText.replace(urlPattern, (match, prefix, url) => {
2077 - // Extra check: make sure this isn't already linked
2078 - if (match.includes('href=') || match.includes('</a>')) {
2079 - return match;
2080 - }
2081 -
2082 - // Clean trailing punctuation
2083 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2084 - const safeUrl = safeEncodeUrl(cleanUrl);
2085 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1305 + //console.log('Found standalone URL:', match, 'prefix:', prefix, 'url:', url);
1306 + const safeUrl = encodeURI(url);
1307 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
2086 1308 });
1309 + //console.log('After standalone URLs:', processedText);
1310 + //console.log('Standalone URLs changed:', processedText !== beforeStandaloneUrls);
2087 1311
2088 - // Process www. URLs - but NOT if they're already in <a> tags or brackets
2089 - const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1312 + // Process www. URLs (avoid already processed links)
1313 + //console.log('--- Processing WWW URLs ---');
1314 + const beforeWwwUrls = processedText;
1315 + const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
2090 1316 processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
2091 - // Extra check: make sure this isn't already linked
2092 - if (match.includes('href=') || match.includes('</a>')) {
2093 - return match;
2094 - }
2095 -
2096 - // Clean trailing punctuation
2097 - let cleanUrl = url.replace(/[.,;!?)]+$/, '');
2098 - const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
2099 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1317 + //console.log('Found www URL:', match, 'prefix:', prefix, 'url:', url);
1318 + const safeUrl = encodeURI(`http://${url}`);
1319 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
2100 1320 });
1321 + //console.log('After www URLs:', processedText);
1322 + //console.log('WWW URLs changed:', processedText !== beforeWwwUrls);
1323 +
1324 + //console.log('=== FINAL RESULT ===');
1325 + //console.log('Final processed text:', processedText);
1326 + //console.log('Total transformation:', inputText !== processedText);
1327 + //console.log('=== LINKIFY DEBUG END ===');
2101 1328
2102 1329 return processedText;
2103 1330 }
2104 1331
@@ -2109,58 +1336,22 @@
2109 1336 return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2110 1337 });
2111 1338 }
2112 1339
2113 -function formatTextStyling(text) {
2114 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2115 - const protectedSegments = [];
2116 - let protectedText = text;
1340 + function formatTextStyling(text) {
1341 + // Handle bold text (**text**)
1342 + text = text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1343 +
1344 + // Handle italic text (*text* or _text_) - avoid conflicts with bold
1345 + text = text.replace(/(?<!\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1346 + text = text.replace(/(?<!_)_([^_\n]+)_(?!_)/g, '<em>$1</em>');
1347 +
1348 + // Handle strikethrough (~~text~~)
1349 + text = text.replace(/~~(.*?)~~/g, '<del>$1</del>');
1350 +
1351 + return text;
1352 + }
2117 1353
2118 - // Step 1a: Protect HTML href="..." attributes
2119 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2120 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2121 - protectedSegments.push(match);
2122 - return placeholder;
2123 - });
2124 -
2125 - // Step 1b: Protect Markdown links [text](url)
2126 - // This is crucial - we need to protect the URLs in markdown format
2127 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2128 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2129 - protectedSegments.push(match);
2130 - return placeholder;
2131 - });
2132 -
2133 - // Step 1c: Also protect bare URLs that might exist
2134 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2135 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2136 - protectedSegments.push(match);
2137 - return placeholder;
2138 - });
2139 -
2140 - // Step 2: Now apply text styling to the protected text
2141 - // Handle bold text (**text**)
2142 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2143 -
2144 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2145 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2146 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2147 -
2148 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2149 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2150 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2151 -
2152 - // Handle strikethrough (~~text~~)
2153 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2154 -
2155 - // Step 3: Restore all protected segments
2156 - protectedSegments.forEach((original, index) => {
2157 - const placeholder = `__PROTECTED_${index}__`;
2158 - protectedText = protectedText.replace(placeholder, original);
2159 - });
2160 -
2161 - return protectedText;
2162 -}
2163 1354 function formatBoldText(text) {
2164 1355 // This function is kept for compatibility but now uses formatTextStyling
2165 1356 return formatTextStyling(text);
2166 1357 }
@@ -2206,78 +1397,9 @@
2206 1397 });
2207 1398
2208 1399 return text;
2209 1400 }
2210 -
2211 - function formatMarkdownTables(text) {
2212 - var lines = text.split('\n');
2213 - var result = [];
2214 - var i = 0;
2215 -
2216 - while (i < lines.length) {
2217 - // Check for a table: current line has pipes AND next line is a separator row
2218 - if (i + 1 < lines.length &&
2219 - lines[i].indexOf('|') !== -1 &&
2220 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2221 -
2222 - var tableLines = [];
2223 - var headerLine = lines[i];
2224 - var separatorLine = lines[i + 1];
2225 - tableLines.push(headerLine);
2226 - tableLines.push(separatorLine);
2227 -
2228 - // Collect remaining table rows
2229 - var j = i + 2;
2230 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2231 - tableLines.push(lines[j]);
2232 - j++;
2233 - }
2234 -
2235 - // Parse alignment from separator row
2236 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2237 - var alignments = sepCells.map(function(cell) {
2238 - var trimmed = cell.trim();
2239 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2240 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2241 - return 'left';
2242 - });
2243 -
2244 - // Build HTML table
2245 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2246 -
2247 - // Header row
2248 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2249 - html += '<thead><tr>';
2250 - headerCells.forEach(function(cell, idx) {
2251 - var align = alignments[idx] || 'left';
2252 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2253 - });
2254 - html += '</tr></thead>';
2255 -
2256 - // Body rows
2257 - html += '<tbody>';
2258 - for (var r = 2; r < tableLines.length; r++) {
2259 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2260 - html += '<tr>';
2261 - rowCells.forEach(function(cell, idx) {
2262 - var align = alignments[idx] || 'left';
2263 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2264 - });
2265 - html += '</tr>';
2266 - }
2267 - html += '</tbody></table></div>';
2268 -
2269 - result.push(html);
2270 - i = j;
2271 - } else {
2272 - result.push(lines[i]);
2273 - i++;
2274 - }
2275 - }
2276 -
2277 - return result.join('\n');
2278 - }
2279 -
1401 +
2280 1402 function sanitizeUserInput(text) {
2281 1403 const div = document.createElement('div');
2282 1404 div.textContent = text;
2283 1405 return div.innerHTML;
@@ -2307,21 +1429,10 @@
2307 1429 // ====================================
2308 1430 // UI & SCROLLING CONTROLS
2309 1431 // ====================================
2310 1432
2311 - function scrollToBottom(botIdOrInstant, instant) {
2312 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2313 - var botId = 'default';
2314 - if (typeof botIdOrInstant === 'string') {
2315 - botId = botIdOrInstant;
2316 - instant = instant || false;
2317 - } else if (typeof botIdOrInstant === 'boolean') {
2318 - instant = botIdOrInstant;
2319 - } else {
2320 - instant = false;
2321 - }
2322 -
2323 - var chatBox = getElement(botId, 'chat-box');
1433 + function scrollToBottom(instant = false) {
1434 + var chatBox = $('#chat-box');
2324 1435 if (instant) {
2325 1436 // Instantly set the scroll position to the bottom
2326 1437 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2327 1438 } else {
@@ -2330,15 +1441,15 @@
2330 1441 const scrollHeight = chatBox.prop("scrollHeight");
2331 1442 const initialScroll = chatBox.scrollTop();
2332 1443 const distance = scrollHeight - initialScroll;
2333 1444 const duration = 500; // Duration in ms
2334 -
1445 +
2335 1446 function smoothScroll(timestamp) {
2336 1447 if (!start) start = timestamp;
2337 1448 const progress = timestamp - start;
2338 1449 const currentScroll = initialScroll + (distance * (progress / duration));
2339 1450 chatBox.scrollTop(currentScroll);
2340 -
1451 +
2341 1452 if (progress < duration) {
2342 1453 requestAnimationFrame(smoothScroll);
2343 1454 } else {
2344 1455 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2343,37 +1454,33 @@
2343 1454 } else {
2344 1455 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2345 1456 }
2346 1457 }
2347 -
1458 +
2348 1459 requestAnimationFrame(smoothScroll);
2349 1460 }
2350 1461 }
2351 -
2352 - function scrollElementToTop(element, botId, topOffset) {
2353 - botId = botId || 'default';
2354 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2355 - var chatBox = getElement(botId, 'chat-box');
1462 +
1463 + function scrollElementToTop(element) {
1464 + var chatBox = $('#chat-box');
2356 1465 var elementTop = element.position().top + chatBox.scrollTop();
2357 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1466 + chatBox.animate({ scrollTop: elementTop }, 500);
2358 1467 }
2359 -
2360 - function showChatWidget(botId) {
2361 - botId = botId || 'default';
2362 - var $button = getElement(botId, 'floating-chatbot-button');
1468 +
1469 + function showChatWidget() {
2363 1470 // First ensure display is set
2364 - $button.css('display', 'flex');
1471 + $('#floating-chatbot-button').css('display', 'flex');
2365 1472 // Then handle the fade
2366 - $button.fadeTo(500, 1);
1473 + $('#floating-chatbot-button').fadeTo(500, 1);
2367 1474 // Force visibility
2368 - $button.removeClass('hidden');
1475 + $('#floating-chatbot-button').removeClass('hidden');
1476 + //console.log('Showing widget');
2369 1477 }
2370 -
2371 - function hideChatWidget(botId) {
2372 - botId = botId || 'default';
2373 - var $button = getElement(botId, 'floating-chatbot-button');
2374 - $button.css('display', 'none');
2375 - $button.addClass('hidden');
1478 +
1479 + function hideChatWidget() {
1480 + $('#floating-chatbot-button').css('display', 'none');
1481 + $('#floating-chatbot-button').addClass('hidden');
1482 + //console.log('Hiding widget');
2376 1483 }
2377 1484
2378 1485 function disableScroll() {
2379 1486 if (isMobile()) {
@@ -2402,15 +1509,18 @@
2402 1509 // NOTIFICATION SYSTEM
2403 1510 // ====================================
2404 1511
2405 1512 function createNotificationBadge() {
1513 + //console.log("Creating notification badge...");
2406 1514 const chatButton = document.getElementById('floating-chatbot-button');
2407 -
1515 + //console.log("Chat button found:", !!chatButton);
1516 +
2408 1517 if (!chatButton) return;
2409 -
1518 +
2410 1519 // Remove any existing badge first
2411 1520 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2412 1521 if (existingBadge) {
1522 + //console.log("Removing existing badge");
2413 1523 existingBadge.remove();
2414 1524 }
2415 1525
2416 1526 notificationBadge = document.createElement('div');
@@ -2432,43 +1542,34 @@
2432 1542 chatButton.appendChild(notificationBadge);
2433 1543
2434 1544 }
2435 1545
2436 - function showNotification(botId) {
2437 - botId = botId || 'default';
2438 - const badge = getElementDOM(botId, 'chat-notification-badge');
2439 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2440 - if (badge && $floatingChatbot.hasClass('hidden')) {
1546 + function showNotification() {
1547 + const badge = document.getElementById('chat-notification-badge');
1548 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2441 1549 badge.style.display = 'block';
2442 1550 badge.textContent = '1';
2443 1551 }
2444 1552 }
2445 -
2446 - function hideNotification(botId) {
2447 - botId = botId || 'default';
2448 - const badge = getElementDOM(botId, 'chat-notification-badge');
1553 +
1554 + function hideNotification() {
1555 + const badge = document.getElementById('chat-notification-badge');
2449 1556 if (badge) {
2450 1557 badge.style.display = 'none';
2451 1558 }
2452 1559 }
2453 -
2454 - function startNotificationChecking(botId) {
2455 - botId = botId || 'default';
1560 +
1561 + function startNotificationChecking() {
2456 1562 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2457 1563 if (!chatPersistenceEnabled) return;
2458 -
2459 - createNotificationBadge(botId);
2460 - var instance = MxChatInstances.get(botId);
2461 - instance.notificationCheckInterval = setInterval(function() {
2462 - checkForNewMessages(botId);
2463 - }, 30000); // Check every 30 seconds
1564 +
1565 + createNotificationBadge();
1566 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2464 1567 }
2465 -
2466 - function stopNotificationChecking(botId) {
2467 - botId = botId || 'default';
2468 - var instance = MxChatInstances.get(botId);
2469 - if (instance.notificationCheckInterval) {
2470 - clearInterval(instance.notificationCheckInterval);
1568 +
1569 + function stopNotificationChecking() {
1570 + if (notificationCheckInterval) {
1571 + clearInterval(notificationCheckInterval);
2471 1572 }
2472 1573 }
2473 1574
2474 1575 function checkForNewMessages() {
@@ -2494,35 +1595,63 @@
2494 1595 });
2495 1596 }
2496 1597
2497 1598
2498 -// ====================================
2499 -// LIVE AGENT FUNCTIONALITY
2500 -// ====================================
2501 -
2502 -function startPolling(botId) {
2503 - botId = botId || 'default';
2504 - var instance = MxChatInstances.get(botId);
2505 - // Clear any existing interval first
2506 - stopPolling(botId);
2507 - instance.pollingInterval = setInterval(function() {
2508 - checkForAgentMessages(botId);
2509 - }, 5000);
1599 + // ====================================
1600 + // LIVE AGENT FUNCTIONALITY
1601 + // ====================================
1602 +
1603 +function updateChatModeIndicator(mode) {
1604 + //console.log("updateChatModeIndicator called with mode:", mode);
1605 + const indicator = document.getElementById('chat-mode-indicator');
1606 + if (indicator) {
1607 + const oldText = indicator.textContent;
1608 +
1609 + if (mode === 'agent') {
1610 + indicator.textContent = 'Live Agent';
1611 + startPolling();
1612 + //console.log("Set indicator to Live Agent");
1613 + } else {
1614 + // Everything else is AI mode
1615 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1616 + indicator.textContent = customAiText;
1617 + stopPolling();
1618 + //console.log("Set indicator to AI Agent:", customAiText);
1619 + }
1620 +
1621 + // Force immediate DOM update
1622 + if (oldText !== indicator.textContent) {
1623 + // Force a reflow to ensure the change is visible immediately
1624 + indicator.offsetHeight;
1625 +
1626 + // Double-check after a brief moment
1627 + setTimeout(() => {
1628 + //console.log("Final indicator text:", indicator.textContent);
1629 + }, 50);
1630 + }
1631 + } else {
1632 + console.error("Chat mode indicator element not found!");
1633 + }
2510 1634 }
2511 1635
2512 -function stopPolling(botId) {
2513 - botId = botId || 'default';
2514 - var instance = MxChatInstances.get(botId);
2515 - if (instance.pollingInterval) {
2516 - clearInterval(instance.pollingInterval);
2517 - instance.pollingInterval = null;
1636 + function startPolling() {
1637 + // Clear any existing interval first
1638 + stopPolling();
1639 + // Start new polling interval
1640 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1641 + //console.log("Started agent message polling");
2518 1642 }
2519 -}
2520 -
2521 -function checkForAgentMessages(botId) {
2522 - botId = botId || 'default';
2523 - var instance = MxChatInstances.get(botId);
2524 - const sessionId = getChatSession(botId);
1643 +
1644 + function stopPolling() {
1645 + if (pollingInterval) {
1646 + clearInterval(pollingInterval);
1647 + pollingInterval = null;
1648 + //console.log("Stopped agent message polling");
1649 + }
1650 + }
1651 +
1652 +function checkForAgentMessages() {
1653 + const sessionId = getChatSession();
2525 1654 $.ajax({
2526 1655 url: mxchatChat.ajax_url,
2527 1656 type: 'POST',
2528 1657 dataType: 'json',
@@ -2528,44 +1657,35 @@
2528 1657 dataType: 'json',
2529 1658 data: {
2530 1659 action: 'mxchat_fetch_new_messages',
2531 1660 session_id: sessionId,
2532 - last_seen_id: instance.lastSeenMessageId,
2533 - persistence_enabled: 'true',
1661 + last_seen_id: lastSeenMessageId,
1662 + persistence_enabled: 'true', // Add this too
2534 1663 nonce: mxchatChat.nonce
2535 1664 },
2536 1665 success: function (response) {
2537 1666 if (response.success && response.data?.new_messages) {
2538 1667 let hasNewMessage = false;
2539 -
1668 +
2540 1669 response.data.new_messages.forEach(function (message) {
2541 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1670 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2542 1671 hasNewMessage = true;
2543 - appendMessage("agent", message.content, '', [], false, botId);
2544 - instance.lastSeenMessageId = message.id;
2545 - instance.processedMessageIds.add(message.id);
1672 + // CHANGE THIS LINE:
1673 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1674 + lastSeenMessageId = message.id;
1675 + processedMessageIds.add(message.id);
2546 1676 }
2547 1677 });
2548 1678
2549 - if (hasNewMessage) {
2550 - enableChatInput(botId);
1679 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1680 + showNotification();
2551 1681 }
2552 -
2553 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2554 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2555 - showNotification(botId);
2556 - }
2557 -
2558 - scrollToBottom(botId, true);
1682 +
1683 + scrollToBottom(true);
2559 1684 }
2560 -
2561 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2562 - if (response.success && response.data?.chat_mode) {
2563 - updateChatModeIndicator(response.data.chat_mode, botId);
2564 - }
2565 1685 },
2566 1686 error: function (xhr, status, error) {
2567 - // Polling error - silently continue
1687 + //console.error("Polling error:", xhr, status, error);
2568 1688 }
2569 1689 });
2570 1690 }
2571 1691
@@ -2571,30 +1691,13 @@
2571 1691
2572 1692 // ====================================
2573 1693 // CHAT HISTORY & PERSISTENCE
2574 1694 // ====================================
2575 -
2576 -function loadChatHistory(botId, onComplete) {
2577 - botId = botId || 'default';
2578 - var instance = MxChatInstances.get(botId);
2579 -
2580 - // Prevent duplicate loading
2581 - if (instance.chatHistoryLoaded) {
2582 - if (onComplete) onComplete();
2583 - return;
2584 - }
2585 -
2586 - // Use getChatSession which returns null if no session exists (does NOT create one)
2587 - var sessionId = getChatSession(botId);
1695 +
1696 + function loadChatHistory() {
1697 + var sessionId = getChatSession();
2588 1698 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2589 1699
2590 - // No session yet — nothing to load. History will load after first message via ensureSession.
2591 - if (!sessionId) {
2592 - instance.chatHistoryLoaded = true;
2593 - if (onComplete) onComplete();
2594 - return;
2595 - }
2596 -
2597 1700 if (chatPersistenceEnabled && sessionId) {
2598 1701 $.ajax({
2599 1702 url: mxchatChat.ajax_url,
2600 1703 type: 'POST',
@@ -2603,35 +1706,23 @@
2603 1706 action: 'mxchat_fetch_conversation_history',
2604 1707 session_id: sessionId
2605 1708 },
2606 1709 success: function(response) {
2607 - // Handle session reset (IP changed while user was away)
2608 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2609 - // Silent reset — new session but don't clear UI
2610 - MxChatInstances.silentResetSession(botId);
2611 - instance.chatHistoryLoaded = true; // Prevent retry loop
2612 - if (onComplete) onComplete();
2613 - return;
2614 - }
2615 -
2616 1710 // Check if the response indicates success
2617 1711 if (response.success) {
2618 1712 // Handle case where conversation data exists and is an array
2619 1713 if (response.data && Array.isArray(response.data.conversation)) {
2620 - var $chatBox = getElement(botId, 'chat-box');
1714 + var $chatBox = $('#chat-box');
2621 1715 var $fragment = $(document.createDocumentFragment());
2622 - let highestMessageId = instance.lastSeenMessageId;
1716 + let highestMessageId = lastSeenMessageId;
2623 1717
2624 1718 // Update chat mode if provided
2625 1719 if (response.data.chat_mode) {
2626 - updateChatModeIndicator(response.data.chat_mode, botId);
1720 + updateChatModeIndicator(response.data.chat_mode);
2627 1721 }
2628 1722
2629 1723 // Only process if there are actual messages
2630 1724 if (response.data.conversation.length > 0) {
2631 - // IMPORTANT: Clear existing messages before loading history
2632 - $chatBox.empty();
2633 -
2634 1725 $.each(response.data.conversation, function(index, message) {
2635 1726 // Skip agent messages if persistence is off
2636 1727 if (!chatPersistenceEnabled && message.role === 'agent') {
2637 1728 return;
@@ -2666,19 +1757,9 @@
2666 1757 var content = message.content;
2667 1758 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2668 1759 content = decodeHTMLEntities(content);
2669 1760
2670 - // Skip linkify for messages containing structured HTML
2671 - // (forms, product cards, galleries, etc.) to avoid
2672 - // markdown formatting corrupting HTML attributes
2673 - // (e.g. underscores in name="field_name" becoming <em> tags)
2674 - if (content.includes("mxchat-product-card") ||
2675 - content.includes("mxchat-image-gallery") ||
2676 - content.includes("mxchat-featured-products") ||
2677 - content.includes("<form") ||
2678 - content.includes("<input") ||
2679 - content.includes("<select") ||
2680 - content.includes("<textarea")) {
1761 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2681 1762 messageElement.html(content);
2682 1763 } else {
2683 1764 var formattedContent = linkify(content);
2684 1765 messageElement.html(formattedContent);
@@ -2688,47 +1769,54 @@
2688 1769
2689 1770 // Track message IDs
2690 1771 if (message.id) {
2691 1772 highestMessageId = Math.max(highestMessageId, message.id);
2692 - instance.processedMessageIds.add(message.id);
1773 + processedMessageIds.add(message.id);
2693 1774 }
2694 1775 });
2695 1776
2696 1777 // Only append messages and scroll if we have content
2697 1778 $chatBox.append($fragment);
2698 - scrollToBottom(botId, true);
1779 + scrollToBottom(true);
2699 1780
2700 1781 // Collapse quick questions if we have conversation history
2701 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2702 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2703 - collapseQuickQuestions(botId);
1782 + if (hasQuickQuestions()) {
1783 + collapseQuickQuestions();
2704 1784 }
2705 1785
2706 1786 // Update lastSeenMessageId after history loads
2707 - instance.lastSeenMessageId = highestMessageId;
1787 + lastSeenMessageId = highestMessageId;
2708 1788
2709 1789 // Only update chat mode if persistence is enabled and we have messages
2710 1790 if (chatPersistenceEnabled) {
2711 1791 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2712 1792 if (lastMessage.role === 'agent') {
2713 - updateChatModeIndicator('agent', botId);
1793 + updateChatModeIndicator('agent');
2714 1794 }
2715 1795 }
2716 -
2717 - // Mark as loaded ONLY after successful load
2718 - instance.chatHistoryLoaded = true;
1796 + } else {
1797 + // No conversation history - this is normal for new chats
1798 + //console.log("No conversation history found for this session - starting fresh chat.");
2719 1799 }
1800 + } else {
1801 + // Response successful but no conversation data - this is also normal
1802 + //console.log("No conversation data in response - starting fresh chat.");
2720 1803 }
1804 + } else {
1805 + // Only show error if the response explicitly indicates an error
1806 + console.warn("Failed to load chat history:", response.message || "Unknown error");
1807 + // Don't show error message to user for failed history loads
1808 + // Just start with a fresh chat instead
2721 1809 }
2722 - if (onComplete) onComplete();
2723 1810 },
2724 1811 error: function(xhr, status, error) {
2725 - // Error loading chat history - silently continue
2726 - if (onComplete) onComplete();
1812 + // Only log AJAX errors, don't show them to the user
1813 + console.error("AJAX error loading chat history:", status, error);
1814 + // Start with fresh chat - don't show error to user
2727 1815 }
2728 1816 });
2729 1817 } else {
2730 - if (onComplete) onComplete();
1818 + //console.log("Chat persistence is disabled or no session ID found. Starting fresh chat.");
2731 1819 }
2732 1820 }
2733 1821
2734 1822
@@ -2742,42 +1830,40 @@
2742 1830 element.addEventListener(eventType, handler);
2743 1831 }
2744 1832 }
2745 1833
2746 - function showActivePdf(filename, botId) {
2747 - botId = botId || 'default';
2748 - const container = getElementDOM(botId, 'active-pdf-container');
2749 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2750 -
1834 + function showActivePdf(filename) {
1835 + const container = document.getElementById('active-pdf-container');
1836 + const nameElement = document.getElementById('active-pdf-name');
1837 +
2751 1838 if (!container || !nameElement) {
1839 + //console.error('PDF container elements not found');
2752 1840 return;
2753 1841 }
2754 -
1842 +
2755 1843 nameElement.textContent = filename;
2756 1844 container.style.display = 'flex';
2757 1845 }
2758 -
2759 - function showActiveWord(filename, botId) {
2760 - botId = botId || 'default';
2761 - const container = getElementDOM(botId, 'active-word-container');
2762 - const nameElement = getElementDOM(botId, 'active-word-name');
2763 -
1846 +
1847 + function showActiveWord(filename) {
1848 + const container = document.getElementById('active-word-container');
1849 + const nameElement = document.getElementById('active-word-name');
1850 +
2764 1851 if (!container || !nameElement) {
1852 + //console.error('Word document container elements not found');
2765 1853 return;
2766 1854 }
2767 -
1855 +
2768 1856 nameElement.textContent = filename;
2769 1857 container.style.display = 'flex';
2770 1858 }
2771 -
2772 - function removeActivePdf(botId) {
2773 - botId = botId || 'default';
2774 - var instance = MxChatInstances.get(botId);
2775 - const container = getElementDOM(botId, 'active-pdf-container');
2776 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2777 -
2778 - if (!container || !nameElement || !instance.activePdfFile) return;
2779 -
1859 +
1860 + function removeActivePdf() {
1861 + const container = document.getElementById('active-pdf-container');
1862 + const nameElement = document.getElementById('active-pdf-name');
1863 +
1864 + if (!container || !nameElement || !activePdfFile) return;
1865 +
2780 1866 fetch(mxchatChat.ajax_url, {
2781 1867 method: 'POST',
2782 1868 headers: {
2783 1869 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2783,9 +1869,9 @@
2783 1869 'Content-Type': 'application/x-www-form-urlencoded',
2784 1870 },
2785 1871 body: new URLSearchParams({
2786 1872 'action': 'mxchat_remove_pdf',
2787 - 'session_id': getChatSession(botId),
1873 + 'session_id': sessionId,
2788 1874 'nonce': mxchatChat.nonce
2789 1875 })
2790 1876 })
2791 1877 .then(response => response.json())
@@ -2797,12 +1883,12 @@
2797 1883 appendMessage('bot', 'PDF removed.');
2798 1884 }
2799 1885 })
2800 1886 .catch(error => {
2801 - // Error removing PDF - silently continue
1887 + //console.error('Error removing PDF:', error);
2802 1888 });
2803 1889 }
2804 -
1890 +
2805 1891 function removeActiveWord() {
2806 1892 const container = document.getElementById('active-word-container');
2807 1893 const nameElement = document.getElementById('active-word-name');
2808 1894
@@ -2828,53 +1914,56 @@
2828 1914 appendMessage('bot', 'Word document removed.');
2829 1915 }
2830 1916 })
2831 1917 .catch(error => {
2832 - // Error removing Word document - silently continue
1918 + //console.error('Error removing Word document:', error);
2833 1919 });
2834 1920 }
2835 -
1921 +
2836 1922 // ====================================
2837 1923 // CONSENT & COMPLIANCE (GDPR)
2838 1924 // ====================================
2839 -
2840 - function initializeChatVisibility(botId) {
2841 - botId = botId || 'default';
2842 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2843 - mxchatChat.complianz_toggle === '1' ||
1925 +
1926 + function initializeChatVisibility() {
1927 + //console.log('Initializing chat visibility');
1928 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1929 + mxchatChat.complianz_toggle === '1' ||
2844 1930 mxchatChat.complianz_toggle === 1;
2845 -
1931 +
2846 1932 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2847 1933 // Initial check
2848 - checkConsentAndShowChat(botId);
2849 -
1934 + checkConsentAndShowChat();
1935 +
2850 1936 // Listen for consent changes
2851 1937 $(document).on('cmplz_status_change', function(event) {
2852 - checkConsentAndShowChat(botId);
1938 + //console.log('Status change detected');
1939 + checkConsentAndShowChat();
2853 1940 });
2854 1941 } else {
2855 1942 // If Complianz is not enabled, always show
2856 - getElement(botId, 'floating-chatbot-button')
1943 + $('#floating-chatbot-button')
2857 1944 .css('display', 'flex')
2858 1945 .removeClass('hidden no-consent')
2859 1946 .fadeTo(500, 1);
2860 -
1947 +
2861 1948 // Also check pre-chat message when Complianz is not enabled
2862 - checkPreChatDismissal(botId);
1949 + checkPreChatDismissal();
2863 1950 }
2864 1951 }
2865 1952
2866 -
2867 - function checkConsentAndShowChat(botId) {
2868 - botId = botId || 'default';
1953 +
1954 + function checkConsentAndShowChat() {
2869 1955 var consentStatus = cmplz_has_consent('marketing');
2870 1956 var consentType = complianz.consenttype;
2871 -
2872 - let $widget = getElement(botId, 'floating-chatbot-button');
2873 - let $chatbot = getElement(botId, 'floating-chatbot');
2874 - let $preChat = getElement(botId, 'pre-chat-message');
2875 -
1957 +
1958 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1959 +
1960 + let $widget = $('#floating-chatbot-button');
1961 + let $chatbot = $('#floating-chatbot');
1962 + let $preChat = $('#pre-chat-message');
1963 +
2876 1964 if (consentStatus === true) {
1965 + //console.log('Consent granted - showing widget');
2877 1966 $widget
2878 1967 .removeClass('no-consent')
2879 1968 .css('display', 'flex')
2880 1969 .removeClass('hidden')
@@ -2879,12 +1968,13 @@
2879 1968 .css('display', 'flex')
2880 1969 .removeClass('hidden')
2881 1970 .fadeTo(500, 1);
2882 1971 $chatbot.removeClass('no-consent');
2883 -
1972 +
2884 1973 // Show pre-chat message if not dismissed
2885 - checkPreChatDismissal(botId);
1974 + checkPreChatDismissal();
2886 1975 } else {
1976 + //console.log('No consent - hiding widget');
2887 1977 $widget
2888 1978 .addClass('no-consent')
2889 1979 .fadeTo(500, 0, function() {
2890 1980 $(this)
@@ -2891,9 +1981,9 @@
2891 1981 .css('display', 'none')
2892 1982 .addClass('hidden');
2893 1983 });
2894 1984 $chatbot.addClass('no-consent');
2895 -
1985 +
2896 1986 // Hide pre-chat message when no consent
2897 1987 $preChat.hide();
2898 1988 }
2899 1989 }
@@ -2901,38 +1991,46 @@
2901 1991
2902 1992 // ====================================
2903 1993 // PRE-CHAT MESSAGE HANDLING
2904 1994 // ====================================
2905 -
2906 - function checkPreChatDismissal(botId) {
2907 - botId = botId || 'default';
2908 - try {
2909 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2910 - if (dismissedAt) {
2911 - // Re-show after 24 hours
2912 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2913 - if (elapsed < 86400000) {
2914 - getElement(botId, 'pre-chat-message').hide();
2915 - return;
1995 +
1996 + function checkPreChatDismissal() {
1997 + $.ajax({
1998 + url: mxchatChat.ajax_url,
1999 + type: 'POST',
2000 + data: {
2001 + action: 'mxchat_check_pre_chat_message_status',
2002 + _ajax_nonce: mxchatChat.nonce
2003 + },
2004 + success: function(response) {
2005 + if (response.success && !response.data.dismissed) {
2006 + $('#pre-chat-message').fadeIn(250);
2007 + } else {
2008 + $('#pre-chat-message').hide();
2916 2009 }
2917 - // Expired — clear and show again
2918 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2010 + },
2011 + error: function() {
2012 + //console.error('Failed to check pre-chat message dismissal status.');
2919 2013 }
2920 - getElement(botId, 'pre-chat-message').fadeIn(250);
2921 - } catch (e) {
2922 - // localStorage unavailable — show the message
2923 - getElement(botId, 'pre-chat-message').fadeIn(250);
2924 - }
2014 + });
2925 2015 }
2926 -
2927 - function handlePreChatDismissal(botId) {
2928 - botId = botId || 'default';
2929 - getElement(botId, 'pre-chat-message').fadeOut(200);
2930 - try {
2931 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2932 - } catch (e) {
2933 - // localStorage unavailable — dismissal won't persist
2934 - }
2016 +
2017 + function handlePreChatDismissal() {
2018 + $('#pre-chat-message').fadeOut(200);
2019 + $.ajax({
2020 + url: mxchatChat.ajax_url,
2021 + type: 'POST',
2022 + data: {
2023 + action: 'mxchat_dismiss_pre_chat_message',
2024 + _ajax_nonce: mxchatChat.nonce
2025 + },
2026 + success: function() {
2027 + $('#pre-chat-message').hide();
2028 + },
2029 + error: function() {
2030 + //console.error('Failed to dismiss pre-chat message.');
2031 + }
2032 + });
2935 2033 }
2936 2034
2937 2035
2938 2036 // ====================================
@@ -2958,141 +2056,78 @@
2958 2056 // ====================================
2959 2057
2960 2058 $(document).on('click', '.mxchat-popular-question', function () {
2961 2059 var question = $(this).text();
2962 - var botId = getBotIdFromElement(this);
2963 -
2060 +
2964 2061 // Append the question as if the user typed it
2965 - appendMessage("user", question, '', [], false, botId);
2966 -
2062 + appendMessage("user", question);
2063 +
2967 2064 // Only collapse if there are questions
2968 - if (hasQuickQuestions(botId)) {
2969 - collapseQuickQuestions(botId);
2065 + if (hasQuickQuestions()) {
2066 + collapseQuickQuestions();
2970 2067 }
2971 -
2068 +
2972 2069 // Send the question to the server
2973 - sendMessageToChatbot(question, botId);
2070 + sendMessageToChatbot(question);
2974 2071 });
2975 2072
2976 2073 $(document).on('click', '.questions-toggle-btn', function(e) {
2977 2074 e.preventDefault();
2978 2075 e.stopPropagation();
2979 - var botId = getBotIdFromElement(this);
2980 - expandQuickQuestions(botId);
2076 + expandQuickQuestions();
2981 2077 });
2982 2078
2983 2079 $(document).on('click', '.questions-collapse-btn', function(e) {
2984 2080 e.preventDefault();
2985 2081 e.stopPropagation();
2986 - var botId = getBotIdFromElement(this);
2987 - collapseQuickQuestions(botId);
2082 + collapseQuickQuestions();
2988 2083 });
2989 2084
2990 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2991 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
2992 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
2993 - if (e.type === 'keydown') {
2994 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
2995 - e.preventDefault();
2996 - }
2997 - var botId = getBotIdFromElement(this);
2998 - var $chatbot = getElement(botId, 'floating-chatbot');
2999 - var $badge = getElement(botId, 'chat-notification-badge');
3000 - var $preChat = getElement(botId, 'pre-chat-message');
3001 -
3002 - if ($chatbot.hasClass('hidden')) {
3003 - $chatbot.removeClass('hidden').addClass('visible')
3004 - .attr('aria-modal', 'true').attr('role', 'dialog');
3005 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3006 - $badge.hide(); // Hide notification when opening chat
2085 + // Chatbot visibility toggle handlers
2086 + $(document).on('click', '#floating-chatbot-button', function() {
2087 + var chatbot = $('#floating-chatbot');
2088 + if (chatbot.hasClass('hidden')) {
2089 + chatbot.removeClass('hidden').addClass('visible');
2090 + $(this).addClass('hidden');
2091 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3007 2092 disableScroll();
3008 - $preChat.fadeOut(250);
3009 -
3010 - // Load chat history for returning visitors (persistence)
3011 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3012 - if (chatPersistenceEnabled) {
3013 - MxChatInstances.ensureSession(botId);
3014 - }
3015 -
3016 - // Deferred email check — only on first widget open
3017 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3018 - var instance = MxChatInstances.get(botId);
3019 - if (emailBlocker && !instance.emailCheckDone) {
3020 - instance.emailCheckDone = true;
3021 - resolveEmailState(botId);
3022 - } else if (!emailBlocker) {
3023 - // No email collection — still route through showChatContainerForBot
3024 - // so the loader is shown while chat history loads
3025 - showChatContainerForBot(botId);
3026 - }
3027 -
3028 - // Move keyboard focus into the message input after the open transition.
3029 - setTimeout(function() {
3030 - var chatInput = getElementDOM(botId, 'chat-input');
3031 - if (chatInput && !chatInput.disabled) {
3032 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3033 - }
3034 - }, 300);
2093 + $('#pre-chat-message').fadeOut(250);
3035 2094 } else {
3036 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3037 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2095 + chatbot.removeClass('visible').addClass('hidden');
2096 + $(this).removeClass('hidden');
3038 2097 enableScroll();
3039 - checkPreChatDismissal(botId);
2098 + checkPreChatDismissal();
3040 2099 }
3041 2100 });
3042 -
3043 - // Allow clicking anywhere on the title bar to close the chatbot.
3044 - // Returns keyboard focus to the launcher so keyboard users don't get
3045 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3046 - // heuristic-based so mouse-triggered close won't show a focus ring.
3047 - $(document).on('click', '.chatbot-top-bar', function() {
3048 - var botId = getBotIdFromElement(this);
3049 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3050 - var $launcher = getElement(botId, 'floating-chatbot-button');
3051 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2101 +
2102 + $(document).on('click', '#exit-chat-button', function() {
2103 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2104 + $('#floating-chatbot-button').removeClass('hidden');
3052 2105 enableScroll();
3053 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3054 2106 });
3055 -
3056 - // Global Escape-key handler — closes any visible chat widget and
3057 - // returns focus to its launcher. Standard modal-dismissal pattern;
3058 - // pairs with aria-modal="true" set on the widget when it opens.
3059 - $(document).on('keydown', function(e) {
3060 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3061 - var $visible = $('.floating-chatbot.visible');
3062 - if (!$visible.length) return;
3063 - e.preventDefault();
3064 - $visible.each(function() {
3065 - var botId = getBotIdFromElement(this);
3066 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3067 - var $launcher = getElement(botId, 'floating-chatbot-button');
3068 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3069 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3070 - });
3071 - enableScroll();
3072 - });
3073 -
2107 +
3074 2108 $(document).on('click', '.close-pre-chat-message', function(e) {
3075 2109 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3076 - var botId = getBotIdFromElement(this);
3077 - handlePreChatDismissal(botId);
2110 + $('#pre-chat-message').fadeOut(200, function() {
2111 + $(this).remove();
2112 + });
3078 2113 });
2114 +
3079 2115
3080 -
3081 - // PDF upload button handlers - use class selector
3082 - $(document).on('click', '.pdf-upload-btn', function() {
3083 - var botId = getBotIdFromElement(this);
3084 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3085 - if (pdfInput) pdfInput.click();
3086 - });
3087 -
3088 - // Word upload button handlers - use class selector
3089 - $(document).on('click', '.word-upload-btn', function() {
3090 - var botId = getBotIdFromElement(this);
3091 - var wordInput = getElementDOM(botId, 'word-upload');
3092 - if (wordInput) wordInput.click();
3093 - });
2116 + // PDF upload button handlers
2117 + if (document.getElementById('pdf-upload-btn')) {
2118 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2119 + document.getElementById('pdf-upload').click();
2120 + });
2121 + }
3094 2122
2123 + // Word upload button handlers
2124 + if (document.getElementById('word-upload-btn')) {
2125 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2126 + document.getElementById('word-upload').click();
2127 + });
2128 + }
2129 +
3095 2130 // PDF file input change handler
3096 2131 addSafeEventListener('pdf-upload', 'change', async function(e) {
3097 2132 const file = e.target.files[0];
3098 2133
@@ -3101,13 +2136,15 @@
3101 2136 return;
3102 2137 }
3103 2138
3104 2139 if (!sessionId) {
2140 + //console.error('No session ID found');
3105 2141 alert('Error: No session ID found');
3106 2142 return;
3107 2143 }
3108 -
2144 +
3109 2145 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2146 + //console.error('mxchatChat not properly configured:', mxchatChat);
3110 2147 alert('Error: Ajax configuration missing');
3111 2148 return;
3112 2149 }
3113 2150
@@ -3116,10 +2153,8 @@
3116 2153 const sendBtn = document.getElementById('send-button');
3117 2154 const originalBtnContent = uploadBtn.innerHTML;
3118 2155
3119 2156 try {
3120 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3121 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3122 2157 const formData = new FormData();
3123 2158 formData.append('action', 'mxchat_upload_pdf');
3124 2159 formData.append('pdf_file', file);
3125 2160 formData.append('session_id', sessionId);
@@ -3151,11 +2186,13 @@
3151 2186 appendMessage('bot', data.data.message);
3152 2187 scrollToBottom();
3153 2188 activePdfFile = data.data.filename;
3154 2189 } else {
2190 + //console.error('Upload failed:', data.data);
3155 2191 alert('Failed to upload PDF. Please try again.');
3156 2192 }
3157 2193 } catch (error) {
2194 + //console.error('Upload error:', error);
3158 2195 alert('Error uploading file. Please try again.');
3159 2196 } finally {
3160 2197 uploadBtn.disabled = false;
3161 2198 sendBtn.disabled = false;
@@ -3173,12 +2210,13 @@
3173 2210 return;
3174 2211 }
3175 2212
3176 2213 if (!sessionId) {
2214 + //console.error('No session ID found');
3177 2215 alert('Error: No session ID found');
3178 2216 return;
3179 2217 }
3180 -
2218 +
3181 2219 // Disable buttons and show loading state
3182 2220 const uploadBtn = document.getElementById('word-upload-btn');
3183 2221 const sendBtn = document.getElementById('send-button');
3184 2222 const originalBtnContent = uploadBtn.innerHTML;
@@ -3183,10 +2221,8 @@
3183 2221 const sendBtn = document.getElementById('send-button');
3184 2222 const originalBtnContent = uploadBtn.innerHTML;
3185 2223
3186 2224 try {
3187 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3188 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3189 2225 const formData = new FormData();
3190 2226 formData.append('action', 'mxchat_upload_word');
3191 2227 formData.append('word_file', file);
3192 2228 formData.append('session_id', sessionId);
@@ -3218,11 +2254,13 @@
3218 2254 appendMessage('bot', data.data.message);
3219 2255 scrollToBottom();
3220 2256 activeWordFile = data.data.filename;
3221 2257 } else {
2258 + //console.error('Upload failed:', data.data);
3222 2259 alert('Failed to upload Word document. Please try again.');
3223 2260 }
3224 2261 } catch (error) {
2262 + //console.error('Upload error:', error);
3225 2263 alert('Error uploading file. Please try again.');
3226 2264 } finally {
3227 2265 uploadBtn.disabled = false;
3228 2266 sendBtn.disabled = false;
@@ -3280,497 +2318,454 @@
3280 2318 });
3281 2319
3282 2320
3283 2321 // ====================================
3284 -// INIT LOADER & CHAT CONTAINER HELPERS
2322 +// EMAIL COLLECTION SETUP - FIXED VERSION
3285 2323 // ====================================
3286 -// These must be outside the email collection block so they're always available
3287 -// (used by persistence loading even when email collection is off)
3288 -
3289 -function showInitLoader(botId) {
3290 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3291 - if (loader) loader.style.display = 'flex';
3292 -}
3293 -
3294 -function hideInitLoader(botId) {
3295 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3296 - if (loader) loader.style.display = 'none';
3297 -}
3298 -
3299 -function showEmailFormForBot(botId) {
3300 - hideInitLoader(botId);
3301 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3302 - var chatContainer = getElementDOM(botId, 'chat-container');
3303 - if (emailBlocker) emailBlocker.style.display = 'flex';
3304 - if (chatContainer) chatContainer.style.display = 'none';
3305 -}
3306 -
3307 -function showChatContainerForBot(botId) {
3308 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3309 - var chatContainer = getElementDOM(botId, 'chat-container');
3310 - if (emailBlocker) emailBlocker.style.display = 'none';
3311 -
3312 - var instance = MxChatInstances.get(botId);
3313 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3314 -
3315 - // If persistence is on and history hasn't loaded yet, show loader
3316 - // while history loads to prevent flash of empty chat
3317 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3318 - if (chatContainer) chatContainer.style.display = 'none';
3319 - showInitLoader(botId);
3320 - loadChatHistory(botId, function() {
3321 - hideInitLoader(botId);
3322 - if (chatContainer) chatContainer.style.display = 'flex';
3323 - scrollToBottom(botId, true);
3324 - });
3325 - } else {
3326 - hideInitLoader(botId);
3327 - if (chatContainer) chatContainer.style.display = 'flex';
3328 - if (typeof loadChatHistory === 'function') {
3329 - loadChatHistory(botId);
3330 - }
3331 - }
3332 -}
3333 -
3334 -// ====================================
3335 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3336 -// ====================================
3337 2324 // Only run email collection setup if it's enabled
3338 2325 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2326 + //console.log('Email collection is enabled, setting up handlers...');
2327 +
2328 + // Email collection form setup and handlers
2329 + const emailForm = document.getElementById('email-collection-form');
2330 + const emailBlocker = document.getElementById('email-blocker');
2331 + const chatbotWrapper = document.getElementById('chat-container');
3339 2332
3340 - // Track submitting state per bot
3341 - const emailSubmittingState = {};
2333 + if (emailForm && emailBlocker && chatbotWrapper) {
2334 +
2335 + // Add loading state management
2336 + let isSubmitting = false;
2337 +
2338 + // Optimized UI transition functions
2339 + function showEmailForm() {
2340 + emailBlocker.style.display = 'flex';
2341 + chatbotWrapper.style.display = 'none';
2342 + }
3342 2343
3343 - // Add CSS animations for email form (once globally)
3344 - if (!document.getElementById('email-error-styles')) {
3345 - const style = document.createElement('style');
3346 - style.id = 'email-error-styles';
3347 - style.textContent = `
3348 - @keyframes fadeInError {
3349 - from { opacity: 0; transform: translateY(-5px); }
3350 - to { opacity: 1; transform: translateY(0); }
2344 + function showChatContainer() {
2345 + // Show chat immediately without delay
2346 + emailBlocker.style.display = 'none';
2347 + chatbotWrapper.style.display = 'flex';
2348 +
2349 + // Load chat history only after showing chat container
2350 + if (typeof loadChatHistory === 'function') {
2351 + loadChatHistory();
3351 2352 }
3352 - .email-input-shake {
3353 - animation: shake 0.5s ease-in-out;
3354 - }
3355 - @keyframes shake {
3356 - 0%, 100% { transform: translateX(0); }
3357 - 25% { transform: translateX(-5px); }
3358 - 75% { transform: translateX(5px); }
3359 - }
3360 - @keyframes spin {
3361 - from { transform: rotate(0deg); }
3362 - to { transform: rotate(360deg); }
3363 - }
3364 - .email-spinner {
3365 - display: inline-block;
3366 - vertical-align: middle;
3367 - }
3368 - `;
3369 - document.head.appendChild(style);
3370 - }
2353 + }
3371 2354
3372 - function isValidEmailAddress(email) {
3373 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3374 - return emailRegex.test(email.trim()) && email.length <= 254;
3375 - }
2355 + // Enhanced email validation
2356 + function isValidEmail(email) {
2357 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2358 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2359 + }
3376 2360
3377 - function isValidNameInput(name) {
3378 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3379 - }
2361 + // Enhanced name validation
2362 + function isValidName(name) {
2363 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2364 + }
3380 2365
3381 - /**
3382 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3383 - * @param {string} botId - The bot instance ID
3384 - * @param {string} visitorName - The visitor's name to insert
3385 - */
3386 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3387 - var chatBox = getElementDOM(botId, 'chat-box');
3388 - if (!chatBox) return;
3389 -
3390 - // Find the first bot message (intro message)
3391 - var introMessage = chatBox.querySelector('.bot-message');
3392 - if (!introMessage) return;
3393 -
3394 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3395 - if (!messageContent) return;
3396 -
3397 - var html = messageContent.innerHTML;
3398 -
3399 - // Replace {visitor_name} placeholder (case-insensitive)
3400 - if (visitorName && visitorName.trim()) {
3401 - // Escape HTML to prevent XSS
3402 - var safeName = $('<div>').text(visitorName.trim()).html();
3403 - html = html.replace(/\{visitor_name\}/gi, safeName);
3404 - } else {
3405 - // Remove placeholder and clean up spacing if no name provided
3406 - html = html.replace(/\{visitor_name\}/gi, '');
3407 - // Clean up any double spaces that might result
3408 - html = html.replace(/\s{2,}/g, ' ').trim();
2366 + // Show loading state with spinner
2367 + function setSubmissionState(loading) {
2368 + const submitButton = document.getElementById('email-submit-button');
2369 + const emailInput = document.getElementById('user-email');
2370 + const nameInput = document.getElementById('user-name');
2371 +
2372 + if (loading) {
2373 + isSubmitting = true;
2374 + if (submitButton) submitButton.disabled = true;
2375 + if (emailInput) emailInput.disabled = true;
2376 + if (nameInput) nameInput.disabled = true;
2377 +
2378 + // Store original content and add spinner
2379 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2380 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2381 +
2382 + // Add loading spinner while keeping original text
2383 + const originalText = submitButton.textContent;
2384 + submitButton.innerHTML = `
2385 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2386 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2387 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2388 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2389 + </circle>
2390 + </svg>
2391 + ${originalText}
2392 + `;
2393 +
2394 + submitButton.style.opacity = '0.8';
2395 + }
2396 + } else {
2397 + isSubmitting = false;
2398 + if (submitButton) submitButton.disabled = false;
2399 + if (emailInput) emailInput.disabled = false;
2400 + if (nameInput) nameInput.disabled = false;
2401 +
2402 + // Restore original content
2403 + if (submitButton) {
2404 + const originalHtml = submitButton.getAttribute('data-original-html');
2405 + if (originalHtml) {
2406 + submitButton.innerHTML = originalHtml;
2407 + }
2408 + submitButton.style.opacity = '1';
2409 + }
2410 + }
3409 2411 }
3410 2412
3411 - messageContent.innerHTML = html;
3412 - }
3413 -
3414 - function setEmailSubmissionState(botId, loading) {
3415 - var submitButton = getElementDOM(botId, 'email-submit-button');
3416 - var emailInput = getElementDOM(botId, 'user-email');
3417 - var nameInput = getElementDOM(botId, 'user-name');
3418 -
3419 - if (loading) {
3420 - emailSubmittingState[botId] = true;
3421 - if (submitButton) submitButton.disabled = true;
3422 - if (emailInput) emailInput.disabled = true;
3423 - if (nameInput) nameInput.disabled = true;
3424 -
3425 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3426 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3427 - const originalText = submitButton.textContent;
3428 - submitButton.innerHTML = `
3429 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3430 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3431 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3432 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3433 - </circle>
3434 - </svg>
3435 - ${originalText}
2413 + // Error display functions
2414 + function showEmailError(message) {
2415 + clearEmailError();
2416 +
2417 + const errorDiv = document.createElement('div');
2418 + errorDiv.className = 'email-error';
2419 + errorDiv.style.cssText = `
2420 + color: #e74c3c;
2421 + font-size: 12px;
2422 + margin-top: 8px;
2423 + padding: 4px 0;
2424 + animation: fadeInError 0.3s ease;
2425 + `;
2426 + errorDiv.textContent = message;
2427 +
2428 + // Add CSS animation if not already present
2429 + if (!document.getElementById('email-error-styles')) {
2430 + const style = document.createElement('style');
2431 + style.id = 'email-error-styles';
2432 + style.textContent = `
2433 + @keyframes fadeInError {
2434 + from { opacity: 0; transform: translateY(-5px); }
2435 + to { opacity: 1; transform: translateY(0); }
2436 + }
2437 + .email-input-shake {
2438 + animation: shake 0.5s ease-in-out;
2439 + }
2440 + @keyframes shake {
2441 + 0%, 100% { transform: translateX(0); }
2442 + 25% { transform: translateX(-5px); }
2443 + 75% { transform: translateX(5px); }
2444 + }
2445 + @keyframes spin {
2446 + from { transform: rotate(0deg); }
2447 + to { transform: rotate(360deg); }
2448 + }
2449 + .email-spinner {
2450 + display: inline-block;
2451 + vertical-align: middle;
2452 + }
3436 2453 `;
3437 - submitButton.style.opacity = '0.8';
2454 + document.head.appendChild(style);
3438 2455 }
3439 - } else {
3440 - emailSubmittingState[botId] = false;
3441 - if (submitButton) submitButton.disabled = false;
3442 - if (emailInput) emailInput.disabled = false;
3443 - if (nameInput) nameInput.disabled = false;
3444 -
3445 - if (submitButton) {
3446 - const originalHtml = submitButton.getAttribute('data-original-html');
3447 - if (originalHtml) {
3448 - submitButton.innerHTML = originalHtml;
3449 - }
3450 - submitButton.style.opacity = '1';
2456 +
2457 + emailForm.appendChild(errorDiv);
2458 +
2459 + // Add shake animation to inputs
2460 + const emailInput = document.getElementById('user-email');
2461 + const nameInput = document.getElementById('user-name');
2462 +
2463 + if (emailInput) {
2464 + emailInput.classList.add('email-input-shake');
2465 + setTimeout(() => {
2466 + emailInput.classList.remove('email-input-shake');
2467 + }, 500);
3451 2468 }
2469 +
2470 + if (nameInput) {
2471 + nameInput.classList.add('email-input-shake');
2472 + setTimeout(() => {
2473 + nameInput.classList.remove('email-input-shake');
2474 + }, 500);
2475 + }
3452 2476 }
3453 - }
3454 2477
3455 - function showEmailError(botId, message) {
3456 - clearEmailError(botId);
3457 -
3458 - var emailForm = getElementDOM(botId, 'email-collection-form');
3459 - if (!emailForm) return;
3460 -
3461 - const errorDiv = document.createElement('div');
3462 - errorDiv.className = 'email-error';
3463 - errorDiv.style.cssText = `
3464 - color: #e74c3c;
3465 - font-size: 12px;
3466 - margin-top: 8px;
3467 - padding: 4px 0;
3468 - animation: fadeInError 0.3s ease;
3469 - `;
3470 - errorDiv.textContent = message;
3471 - emailForm.appendChild(errorDiv);
3472 -
3473 - // Add shake animation to inputs
3474 - var emailInput = getElementDOM(botId, 'user-email');
3475 - var nameInput = getElementDOM(botId, 'user-name');
3476 -
3477 - if (emailInput) {
3478 - emailInput.classList.add('email-input-shake');
3479 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3480 - }
3481 - if (nameInput) {
3482 - nameInput.classList.add('email-input-shake');
3483 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3484 - }
3485 - }
3486 -
3487 - function clearEmailError(botId) {
3488 - var emailForm = getElementDOM(botId, 'email-collection-form');
3489 - if (emailForm) {
2478 + function clearEmailError() {
3490 2479 const existingErrors = emailForm.querySelectorAll('.email-error');
3491 2480 existingErrors.forEach(error => error.remove());
3492 2481 }
3493 - }
3494 2482
3495 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3496 - function resolveEmailState(botId) {
3497 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3498 - if (mxchatChat.initial_email_state.show_email_form) {
3499 - showEmailFormForBot(botId);
3500 - } else {
3501 - showChatContainerForBot(botId);
2483 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2484 + //console.log('Setting up form submit handler...');
2485 +
2486 + // Remove any existing event listeners first
2487 + emailForm.removeEventListener('submit', handleFormSubmit);
2488 +
2489 + // Add the form submit handler
2490 + emailForm.addEventListener('submit', handleFormSubmit);
2491 +
2492 + function handleFormSubmit(event) {
2493 + //console.log('Form submit handler triggered!');
2494 + event.preventDefault();
2495 + event.stopPropagation();
2496 +
2497 + // Prevent double submission
2498 + if (isSubmitting) {
2499 + //console.log('Already submitting, ignoring...');
2500 + return false;
3502 2501 }
3503 - } else {
3504 - checkSessionAndEmailForBot(botId);
3505 - }
3506 - }
3507 2502
3508 - function checkSessionAndEmailForBot(botId) {
3509 - const sessionId = MxChatInstances.ensureSession(botId);
2503 + const userEmail = document.getElementById('user-email').value.trim();
2504 + const nameInput = document.getElementById('user-name');
2505 + const userName = nameInput ? nameInput.value.trim() : '';
2506 + const sessionId = getChatSession();
3510 2507
3511 - // Hide both panels while we check — show loader instead
3512 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3513 - var chatContainer = getElementDOM(botId, 'chat-container');
3514 - if (emailBlocker) emailBlocker.style.display = 'none';
3515 - if (chatContainer) chatContainer.style.display = 'none';
3516 - showInitLoader(botId);
2508 + //console.log('Form data:', { userEmail, userName, sessionId });
3517 2509
3518 - fetch(mxchatChat.ajax_url, {
3519 - method: 'POST',
3520 - headers: {
3521 - 'Content-Type': 'application/x-www-form-urlencoded',
3522 - },
3523 - body: new URLSearchParams({
3524 - action: 'mxchat_check_email_provided',
3525 - session_id: sessionId,
3526 - nonce: mxchatChat.nonce,
3527 - })
3528 - })
3529 - .then((response) => {
3530 - if (!response.ok) {
3531 - throw new Error(`HTTP error! status: ${response.status}`);
2510 + // Validate email before submission
2511 + if (!userEmail) {
2512 + showEmailError('Please enter your email address.');
2513 + return false;
3532 2514 }
3533 - return response.json();
3534 - })
3535 - .then((data) => {
3536 - if (data.success) {
3537 - if (data.data.logged_in || data.data.email) {
3538 - showChatContainerForBot(botId);
3539 - } else {
3540 - showEmailFormForBot(botId);
3541 - }
3542 - } else {
3543 - showEmailFormForBot(botId);
2515 +
2516 + if (!isValidEmail(userEmail)) {
2517 + showEmailError('Please enter a valid email address.');
2518 + return false;
3544 2519 }
3545 - })
3546 - .catch((error) => {
3547 - showEmailFormForBot(botId);
3548 - });
3549 - }
3550 2520
3551 - // Event delegation for email form submission
3552 - $(document).on('submit', '.email-collection-form', function(e) {
3553 - e.preventDefault();
3554 - e.stopPropagation();
2521 + // Validate name if field exists
2522 + if (nameInput && !isValidName(userName)) {
2523 + showEmailError('Please enter a valid name (2-100 characters).');
2524 + return false;
2525 + }
3555 2526
3556 - var botId = getBotIdFromElement(this);
2527 + // Clear any existing errors
2528 + clearEmailError();
2529 + setSubmissionState(true);
3557 2530
3558 - // Prevent double submission
3559 - if (emailSubmittingState[botId]) {
3560 - return false;
3561 - }
2531 + //console.log('Sending AJAX request...');
3562 2532
3563 - var emailInput = getElementDOM(botId, 'user-email');
3564 - var nameInput = getElementDOM(botId, 'user-name');
3565 - var userEmail = emailInput ? emailInput.value.trim() : '';
3566 - var userName = nameInput ? nameInput.value.trim() : '';
3567 - var sessionId = MxChatInstances.ensureSession(botId);
2533 + // Prepare form data with optional name
2534 + const formData = new URLSearchParams({
2535 + action: 'mxchat_handle_save_email_and_response',
2536 + email: userEmail,
2537 + session_id: sessionId,
2538 + nonce: mxchatChat.nonce,
2539 + });
3568 2540
3569 - // Validate email
3570 - if (!userEmail) {
3571 - showEmailError(botId, 'Please enter your email address.');
3572 - return false;
3573 - }
2541 + // Add name to form data if provided
2542 + if (userName) {
2543 + formData.append('name', userName);
2544 + }
3574 2545
3575 - if (!isValidEmailAddress(userEmail)) {
3576 - showEmailError(botId, 'Please enter a valid email address.');
3577 - return false;
3578 - }
2546 + fetch(mxchatChat.ajax_url, {
2547 + method: 'POST',
2548 + headers: {
2549 + 'Content-Type': 'application/x-www-form-urlencoded',
2550 + },
2551 + body: formData
2552 + })
2553 + .then((response) => {
2554 + //console.log('Response received:', response);
2555 + if (!response.ok) {
2556 + throw new Error(`HTTP error! status: ${response.status}`);
2557 + }
2558 + return response.json();
2559 + })
2560 + .then((data) => {
2561 + //console.log('Response data:', data);
2562 + setSubmissionState(false);
2563 +
2564 + if (data.success) {
2565 + // Show chat immediately
2566 + showChatContainer();
3579 2567
3580 - // Validate name if field exists and has content
3581 - if (nameInput && userName && !isValidNameInput(userName)) {
3582 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3583 - return false;
2568 + // Handle bot response if provided
2569 + if (data.message && typeof appendMessage === 'function') {
2570 + setTimeout(() => {
2571 + appendMessage('bot', data.message);
2572 + if (typeof scrollToBottom === 'function') {
2573 + scrollToBottom();
2574 + }
2575 + }, 100);
2576 + }
2577 + } else {
2578 + showEmailError(data.message || 'Failed to save email. Please try again.');
2579 + }
2580 + })
2581 + .catch((error) => {
2582 + console.error('Email submission error:', error);
2583 + setSubmissionState(false);
2584 + showEmailError('An error occurred. Please try again.');
2585 + });
2586 +
2587 + return false; // Extra prevention
3584 2588 }
3585 2589
3586 - clearEmailError(botId);
3587 - setEmailSubmissionState(botId, true);
2590 + // Real-time email validation
2591 + const emailInput = document.getElementById('user-email');
2592 + if (emailInput) {
2593 + let validationTimeout;
2594 +
2595 + emailInput.addEventListener('input', function() {
2596 + // Clear previous validation timeout
2597 + if (validationTimeout) {
2598 + clearTimeout(validationTimeout);
2599 + }
2600 +
2601 + // Debounce validation
2602 + validationTimeout = setTimeout(() => {
2603 + const email = this.value.trim();
2604 + clearEmailError();
2605 +
2606 + if (email && !isValidEmail(email)) {
2607 + showEmailError('Please enter a valid email address.');
2608 + }
2609 + }, 500);
2610 + });
3588 2611
3589 - // Prepare form data
3590 - const formData = new URLSearchParams({
3591 - action: 'mxchat_handle_save_email_and_response',
3592 - email: userEmail,
3593 - session_id: sessionId,
3594 - nonce: mxchatChat.nonce,
3595 - });
3596 -
3597 - if (userName) {
3598 - formData.append('name', userName);
2612 + // Handle Enter key
2613 + emailInput.addEventListener('keypress', function(e) {
2614 + if (e.key === 'Enter' && !isSubmitting) {
2615 + e.preventDefault();
2616 + emailForm.dispatchEvent(new Event('submit'));
2617 + }
2618 + });
3599 2619 }
3600 2620
3601 - fetch(mxchatChat.ajax_url, {
3602 - method: 'POST',
3603 - headers: {
3604 - 'Content-Type': 'application/x-www-form-urlencoded',
3605 - },
3606 - body: formData
3607 - })
3608 - .then((response) => {
3609 - if (!response.ok) {
3610 - throw new Error(`HTTP error! status: ${response.status}`);
3611 - }
3612 - return response.json();
3613 - })
3614 - .then((data) => {
3615 - setEmailSubmissionState(botId, false);
3616 -
3617 - if (data.success) {
3618 - showChatContainerForBot(botId);
3619 -
3620 - // Replace {visitor_name} placeholder in intro message with actual name
3621 - if (userName) {
3622 - replaceVisitorNamePlaceholder(botId, userName);
3623 - } else {
3624 - // Remove placeholder if no name provided
3625 - replaceVisitorNamePlaceholder(botId, '');
2621 + // Real-time name validation
2622 + const nameInput = document.getElementById('user-name');
2623 + if (nameInput) {
2624 + let nameValidationTimeout;
2625 +
2626 + nameInput.addEventListener('input', function() {
2627 + // Clear previous validation timeout
2628 + if (nameValidationTimeout) {
2629 + clearTimeout(nameValidationTimeout);
3626 2630 }
2631 +
2632 + // Debounce validation
2633 + nameValidationTimeout = setTimeout(() => {
2634 + const name = this.value.trim();
2635 + clearEmailError();
2636 +
2637 + if (name && !isValidName(name)) {
2638 + showEmailError('Name must be between 2 and 100 characters.');
2639 + }
2640 + }, 500);
2641 + });
3627 2642
3628 - if (data.message && typeof appendMessage === 'function') {
3629 - setTimeout(() => {
3630 - appendMessage('bot', data.message, '', [], false, botId);
3631 - if (typeof scrollToBottom === 'function') {
3632 - scrollToBottom(botId);
3633 - }
3634 - }, 100);
2643 + // Handle Enter key
2644 + nameInput.addEventListener('keypress', function(e) {
2645 + if (e.key === 'Enter' && !isSubmitting) {
2646 + e.preventDefault();
2647 + emailForm.dispatchEvent(new Event('submit'));
3635 2648 }
3636 - } else {
3637 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3638 - }
3639 - })
3640 - .catch((error) => {
3641 - setEmailSubmissionState(botId, false);
3642 - showEmailError(botId, 'An error occurred. Please try again.');
3643 - });
3644 -
3645 - return false;
3646 - });
3647 -
3648 - // Real-time email validation using event delegation
3649 - $(document).on('input', '.mxchat-email-input', function() {
3650 - var botId = getBotIdFromElement(this);
3651 - var $input = $(this);
3652 -
3653 - // Clear previous timeout
3654 - clearTimeout($input.data('validationTimeout'));
3655 -
3656 - // Debounce validation
3657 - var timeout = setTimeout(() => {
3658 - var email = this.value.trim();
3659 - clearEmailError(botId);
3660 -
3661 - if (email && !isValidEmailAddress(email)) {
3662 - showEmailError(botId, 'Please enter a valid email address.');
3663 - }
3664 - }, 500);
3665 -
3666 - $input.data('validationTimeout', timeout);
3667 - });
3668 -
3669 - // Handle Enter key in email input
3670 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3671 - if (e.key === 'Enter') {
3672 - e.preventDefault();
3673 - var botId = getBotIdFromElement(this);
3674 - if (!emailSubmittingState[botId]) {
3675 - $(this).closest('.email-collection-form').submit();
3676 - }
2649 + });
3677 2650 }
3678 - });
3679 2651
3680 - // Handle Enter key in name input
3681 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3682 - if (e.key === 'Enter') {
3683 - e.preventDefault();
3684 - var botId = getBotIdFromElement(this);
3685 - if (!emailSubmittingState[botId]) {
3686 - $(this).closest('.email-collection-form').submit();
2652 + // Initial state check
2653 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2654 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2655 +
2656 + const emailState = mxchatChat.initial_email_state;
2657 + if (emailState.show_email_form) {
2658 + showEmailForm();
2659 + } else {
2660 + showChatContainer();
3687 2661 }
2662 + } else {
2663 + // Check email status via AJAX
2664 + setTimeout(checkSessionAndEmail, 100);
3688 2665 }
3689 - });
3690 2666
3691 - // Initialize email check for all bot instances
3692 - // For floating bots: defer until widget is opened (zero passive AJAX)
3693 - // For embedded bots: check immediately since the form is visible
3694 - $('.mxchat-chatbot-wrapper').each(function() {
3695 - var botId = $(this).data('bot-id') || 'default';
3696 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3697 -
3698 - if (emailBlocker) {
3699 - if (isEmbeddedBot(botId)) {
3700 - // Embedded bots are always visible — check now
3701 - resolveEmailState(botId);
3702 - }
3703 - // Floating bots: handled in the widget open handler
3704 - } else if (isEmbeddedBot(botId)) {
3705 - // Embedded bot, no email collection — load history with loader
3706 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3707 - if (chatPersistenceEnabled) {
3708 - MxChatInstances.ensureSession(botId);
3709 - showChatContainerForBot(botId);
3710 - }
2667 + // Check if email exists for the current session
2668 + function checkSessionAndEmail() {
2669 + const sessionId = getChatSession();
2670 +
2671 + fetch(mxchatChat.ajax_url, {
2672 + method: 'POST',
2673 + headers: {
2674 + 'Content-Type': 'application/x-www-form-urlencoded',
2675 + },
2676 + body: new URLSearchParams({
2677 + action: 'mxchat_check_email_provided',
2678 + session_id: sessionId,
2679 + nonce: mxchatChat.nonce,
2680 + })
2681 + })
2682 + .then((response) => {
2683 + if (!response.ok) {
2684 + throw new Error(`HTTP error! status: ${response.status}`);
2685 + }
2686 + return response.json();
2687 + })
2688 + .then((data) => {
2689 + if (data.success) {
2690 + if (data.data.logged_in || data.data.email) {
2691 + showChatContainer();
2692 + } else {
2693 + showEmailForm();
2694 + }
2695 + } else {
2696 + // On error, default to showing email form
2697 + showEmailForm();
2698 + }
2699 + })
2700 + .catch((error) => {
2701 + console.warn('Email check failed, defaulting to email form:', error);
2702 + showEmailForm();
2703 + });
3711 2704 }
3712 - });
2705 +
2706 + } else {
2707 + console.error('Email collection is enabled but essential elements are missing:', {
2708 + emailForm: !!emailForm,
2709 + emailBlocker: !!emailBlocker,
2710 + chatbotWrapper: !!chatbotWrapper
2711 + });
2712 + }
2713 +} else {
2714 + //console.log('Email collection is disabled');
3713 2715 }
3714 2716
3715 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3716 - $(document).on('click', '.pre-chat-message', function() {
3717 - var botId = getBotIdFromElement(this);
3718 - var $chatbot = getElement(botId, 'floating-chatbot');
3719 - if ($chatbot.hasClass('hidden')) {
3720 - $chatbot.removeClass('hidden').addClass('visible');
3721 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3722 - handlePreChatDismissal(botId);
2717 + // Open chatbot when pre-chat message is clicked
2718 + $(document).on('click', '#pre-chat-message', function() {
2719 + var chatbot = $('#floating-chatbot');
2720 + if (chatbot.hasClass('hidden')) {
2721 + chatbot.removeClass('hidden').addClass('visible');
2722 + $('#floating-chatbot-button').addClass('hidden');
2723 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3723 2724 disableScroll(); // Disable scroll when chatbot opens
3724 -
3725 - // Load chat history for returning visitors (persistence)
3726 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3727 - if (chatPersistenceEnabled) {
3728 - MxChatInstances.ensureSession(botId);
3729 - }
3730 -
3731 - // Deferred email check — only on first widget open
3732 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3733 - var instance = MxChatInstances.get(botId);
3734 - if (emailBlocker && !instance.emailCheckDone) {
3735 - instance.emailCheckDone = true;
3736 - resolveEmailState(botId);
3737 - } else if (!emailBlocker) {
3738 - showChatContainerForBot(botId);
3739 - }
3740 2725 }
3741 2726 });
3742 2727
3743 - // Legacy duplicate close handler removed — handled by single event delegation above
2728 + var closeButton = document.querySelector('.close-pre-chat-message');
2729 + if (closeButton) {
2730 + closeButton.addEventListener('click', function() {
2731 + $('#pre-chat-message').fadeOut(200); // Hide the message
3744 2732
2733 + // Send an AJAX request to set the transient flag for 24 hours
2734 + $.ajax({
2735 + url: mxchatChat.ajax_url,
2736 + type: 'POST',
2737 + data: {
2738 + action: 'mxchat_dismiss_pre_chat_message',
2739 + _ajax_nonce: mxchatChat.nonce
2740 + },
2741 + success: function() {
2742 + //console.log('Pre-chat message dismissed for 24 hours.');
3745 2743
3746 -function hasQuickQuestions(botId) {
3747 - botId = botId || 'default';
3748 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3749 - if (!questionsContainer) return false;
3750 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2744 + // Ensure the message is hidden after dismissal
2745 + $('#pre-chat-message').hide();
2746 + },
2747 + error: function() {
2748 + ////console.error('Failed to dismiss pre-chat message.');
2749 + }
2750 + });
2751 + });
2752 + }
2753 +
2754 +
2755 +function hasQuickQuestions() {
2756 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3751 2757 return questionButtons.length > 0;
3752 2758 }
3753 2759
3754 -/**
3755 - * Check if a bot is embedded (not floating)
3756 - * Embedded bots don't have a .floating-chatbot wrapper
3757 - */
3758 -function isEmbeddedBot(botId) {
3759 - botId = botId || 'default';
3760 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3761 - return !floatingWrapper;
3762 -}
3763 -
3764 -function collapseQuickQuestions(botId) {
3765 - botId = botId || 'default';
3766 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3767 - if (questionsContainer && hasQuickQuestions(botId)) {
2760 +function collapseQuickQuestions() {
2761 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2762 + if (questionsContainer && hasQuickQuestions()) {
3768 2763 questionsContainer.classList.add('collapsed');
3769 2764 questionsContainer.classList.add('has-been-collapsed');
3770 2765 try {
3771 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3772 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2766 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2767 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3773 2768 } catch (e) {
3774 2769 // Ignore if sessionStorage is not available
3775 2770 }
3776 2771 }
@@ -3775,15 +2770,14 @@
3775 2770 }
3776 2771 }
3777 2772 }
3778 2773
3779 -function expandQuickQuestions(botId) {
3780 - botId = botId || 'default';
3781 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3782 - if (questionsContainer && hasQuickQuestions(botId)) {
2774 +function expandQuickQuestions() {
2775 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2776 + if (questionsContainer && hasQuickQuestions()) {
3783 2777 questionsContainer.classList.remove('collapsed');
3784 2778 try {
3785 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2779 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3786 2780 } catch (e) {
3787 2781 // Ignore if sessionStorage is not available
3788 2782 }
3789 2783 }
@@ -3788,24 +2782,18 @@
3788 2782 }
3789 2783 }
3790 2784 }
3791 2785
3792 -function checkQuickQuestionsState(botId) {
3793 - botId = botId || 'default';
3794 - if (!hasQuickQuestions(botId)) {
2786 +function checkQuickQuestionsState() {
2787 + if (!hasQuickQuestions()) {
3795 2788 return; // Don't do anything if no questions exist
3796 2789 }
3797 -
3798 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3799 - if (isEmbeddedBot(botId)) {
3800 - return;
3801 - }
3802 -
2790 +
3803 2791 try {
3804 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3805 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3806 -
3807 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2792 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2793 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2794 +
2795 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3808 2796 if (questionsContainer) {
3809 2797 if (hasBeenCollapsed === 'true') {
3810 2798 questionsContainer.classList.add('has-been-collapsed');
3811 2799 }
@@ -3818,36 +2806,32 @@
3818 2806 }
3819 2807 }
3820 2808
3821 2809 // Global delegation for dynamically added links as fallback
3822 -// Use class selector for multi-instance support
3823 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2810 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3824 2811 const $link = $(this);
3825 2812 const messageDiv = $link.closest('.bot-message, .agent-message');
3826 -
2813 +
3827 2814 // Only process bot/agent message links
3828 2815 if (messageDiv.length > 0) {
3829 2816 const originalHref = $link.attr('href');
3830 -
2817 +
3831 2818 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3832 2819 e.preventDefault();
3833 2820 e.stopPropagation();
3834 -
2821 +
3835 2822 // Mark as tracked
3836 2823 $link.attr('data-tracked', 'true');
3837 -
3838 - // Get bot ID from the chat box context
3839 - var botId = getBotIdFromElement(this);
3840 -
2824 +
3841 2825 // Get message context from the message div
3842 2826 const messageText = messageDiv.text().substring(0, 200);
3843 -
2827 +
3844 2828 $.ajax({
3845 2829 url: mxchatChat.ajax_url,
3846 2830 type: 'POST',
3847 2831 data: {
3848 2832 action: 'mxchat_track_url_click',
3849 - session_id: getChatSession(botId),
2833 + session_id: getChatSession(),
3850 2834 url: originalHref,
3851 2835 message_context: messageText,
3852 2836 nonce: mxchatChat.nonce
3853 2837 },
@@ -3858,58 +2842,45 @@
3858 2842 window.location.href = originalHref;
3859 2843 }
3860 2844 }
3861 2845 });
3862 -
2846 +
3863 2847 return false;
3864 2848 }
3865 2849 }
3866 2850 });
3867 2851
3868 - // ====================================
3869 - // MAIN INITIALIZATION
3870 - // ====================================
2852 +
2853 +
2854 +
2855 +// ====================================
2856 +// MAIN INITIALIZATION
2857 +// ====================================
3871 2858
3872 - // Initialize all chatbot instances on the page
3873 - initializeAllInstances();
2859 +if ($('#floating-chatbot').hasClass('hidden')) {
2860 + $('#floating-chatbot-button').removeClass('hidden');
2861 +}
2862 +// Initialize when document is ready
2863 +setFullHeight();
2864 +initializeChatVisibility();
2865 +loadChatHistory();
2866 +trackOriginatingPage();
3874 2867
3875 - // Legacy initialization for single bot compatibility
3876 - $('.floating-chatbot.hidden').each(function() {
3877 - var botId = getBotIdFromElement(this);
3878 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3879 - });
2868 +// Make functions globally available for add-ons
2869 +window.hasQuickQuestions = hasQuickQuestions;
2870 +window.collapseQuickQuestions = collapseQuickQuestions;
2871 +window.appendMessage = appendMessage;
2872 +window.appendThinkingMessage = appendThinkingMessage;
2873 +window.scrollToBottom = scrollToBottom;
2874 +window.scrollElementToTop = scrollElementToTop;
2875 +window.replaceLastMessage = replaceLastMessage;
2876 +window.callMxChat = callMxChat;
2877 +window.callMxChatStream = callMxChatStream;
2878 +window.shouldUseStreaming = shouldUseStreaming;
2879 +window.getChatSession = getChatSession;
2880 +window.getPageContext = getPageContext;
2881 +window.updateStreamingMessage = updateStreamingMessage;
3880 2882
3881 - // Initialize when document is ready
3882 - setFullHeight();
3883 -
3884 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3885 - // until the user's first interaction via MxChatInstances.ensureSession()
3886 -
3887 - // Initialize chat visibility for all instances
3888 - $('.mxchat-chatbot-wrapper').each(function() {
3889 - var botId = $(this).data('bot-id') || 'default';
3890 - initializeChatVisibility(botId);
3891 - });
3892 -
3893 - // Make functions globally available for add-ons
3894 - window.hasQuickQuestions = hasQuickQuestions;
3895 - window.collapseQuickQuestions = collapseQuickQuestions;
3896 - window.appendMessage = appendMessage;
3897 - window.appendThinkingMessage = appendThinkingMessage;
3898 - window.scrollToBottom = scrollToBottom;
3899 - window.scrollElementToTop = scrollElementToTop;
3900 - window.replaceLastMessage = replaceLastMessage;
3901 - window.callMxChat = callMxChat;
3902 - window.callMxChatStream = callMxChatStream;
3903 - window.shouldUseStreaming = shouldUseStreaming;
3904 - window.getChatSession = getChatSession;
3905 - window.getPageContext = getPageContext;
3906 - window.updateStreamingMessage = updateStreamingMessage;
3907 - window.MxChatInstances = MxChatInstances;
3908 - window.getElement = getElement;
3909 - window.getElementDOM = getElementDOM;
3910 - window.getBotIdFromElement = getBotIdFromElement;
3911 -
3912 2883 }); // End of jQuery ready
3913 2884
3914 2885
3915 2886 // ====================================
@@ -3936,265 +2907,6 @@
3936 2907 }, 2000);
3937 2908 });
3938 2909 }
3939 2910 }
3940 -});
3941 -
3942 -// ============================================================================
3943 -// SATISFACTION RATING (v3.2.6)
3944 -// ============================================================================
3945 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3946 -// inactivity following a bot reply. One prompt per session, deduped via
3947 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3948 -// is exactly false (default ON).
3949 -jQuery(function($) {
3950 - if (typeof mxchatChat === 'undefined') return;
3951 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3952 -
3953 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3954 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3955 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3956 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3957 - if (idleSeconds < 5) idleSeconds = 5;
3958 - if (idleSeconds > 600) idleSeconds = 600;
3959 - var IDLE_MS = idleSeconds * 1000;
3960 - var MIN_BOT_REPLIES = 2;
3961 - var ratingState = {};
3962 -
3963 - function getState(botId) {
3964 - if (!ratingState[botId]) {
3965 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3966 - }
3967 - return ratingState[botId];
3968 - }
3969 -
3970 - function getSessionId(botId) {
3971 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3972 - return MxChatInstances.getChatSession(botId);
3973 - }
3974 - return null;
3975 - }
3976 -
3977 - function isAlreadyRated(sessionId) {
3978 - if (!sessionId) return false;
3979 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3980 - }
3981 -
3982 - function markRated(sessionId) {
3983 - if (!sessionId) return;
3984 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3985 - }
3986 -
3987 - function esc(s) {
3988 - return String(s == null ? '' : s)
3989 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3990 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3991 - }
3992 -
3993 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3994 - function ratingSkipInlineColors(botId) {
3995 - if (mxchatChat.skip_inline_colors) return true;
3996 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3997 - return botAssignments.hasOwnProperty(botId);
3998 - }
3999 -
4000 - function botBubbleStyleAttr(botId) {
4001 - if (ratingSkipInlineColors(botId)) return '';
4002 - var bg = mxchatChat.bot_message_bg_color;
4003 - var fg = mxchatChat.bot_message_font_color;
4004 - if (!bg && !fg) return '';
4005 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4006 - }
4007 -
4008 - function copy(key) {
4009 - var c = mxchatChat.satisfaction_rating_copy || {};
4010 - var d = {
4011 - question: 'Was this helpful?',
4012 - helpful: 'Helpful',
4013 - not_helpful: 'Not helpful',
4014 - dismiss: 'Dismiss',
4015 - thanks: 'Thanks! Anything we should improve? (optional)',
4016 - placeholder: 'Tell us what could be better…',
4017 - send: 'Send',
4018 - skip: 'Skip',
4019 - saved: 'Thanks for the feedback.'
4020 - };
4021 - return c[key] || d[key];
4022 - }
4023 -
4024 - function thumbUpSvg() {
4025 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4026 - }
4027 - function thumbDownSvg() {
4028 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4029 - }
4030 -
4031 - function buildPromptHtml(botId) {
4032 - var styleAttr = botBubbleStyleAttr(botId);
4033 - return ''
4034 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4035 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4036 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4037 - + '<div class="mxchat-rating-actions">'
4038 - + '<span class="mxchat-rating-buttons">'
4039 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4040 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4041 - + '</span>'
4042 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4043 - + '</div>'
4044 - + '</div>'
4045 - + '</div>';
4046 - }
4047 -
4048 - function buildFeedbackHtml(botId, rating) {
4049 - var styleAttr = botBubbleStyleAttr(botId);
4050 - return ''
4051 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4052 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4053 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4054 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4055 - + '<div class="mxchat-rating-feedback-actions">'
4056 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4057 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4058 - + '</div>'
4059 - + '</div>'
4060 - + '</div>';
4061 - }
4062 -
4063 - function buildSavedHtml(botId) {
4064 - var styleAttr = botBubbleStyleAttr(botId);
4065 - return ''
4066 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4067 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4068 - + '</div>';
4069 - }
4070 -
4071 - function getChatBoxByBotId(botId) {
4072 - var $byId = $('#chat-box-' + botId);
4073 - if ($byId.length) return $byId.first();
4074 - return $('.chat-box').first();
4075 - }
4076 -
4077 - function scrollChatBoxToBottom($chatBox) {
4078 - if (!$chatBox || !$chatBox.length) return;
4079 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4080 - }
4081 -
4082 - function showPrompt(botId) {
4083 - var s = getState(botId);
4084 - if (s.promptShown || s.dismissed) return;
4085 - var sessionId = getSessionId(botId);
4086 - if (!sessionId) return;
4087 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4088 - var $chatBox = getChatBoxByBotId(botId);
4089 - if (!$chatBox.length) return;
4090 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4091 - $chatBox.append(buildPromptHtml(botId));
4092 - s.promptShown = true;
4093 - scrollChatBoxToBottom($chatBox);
4094 - }
4095 -
4096 - function submitRating(botId, rating, feedback) {
4097 - var sessionId = getSessionId(botId);
4098 - if (!sessionId) return;
4099 - $.post(mxchatChat.ajax_url, {
4100 - action: 'mxchat_save_rating',
4101 - session_id: sessionId,
4102 - bot_id: botId,
4103 - rating: rating,
4104 - feedback: feedback || ''
4105 - });
4106 - markRated(sessionId);
4107 - }
4108 -
4109 - function onBotReply(botId) {
4110 - var s = getState(botId);
4111 - s.botReplies += 1;
4112 - if (s.promptShown || s.dismissed) return;
4113 - var sessionId = getSessionId(botId);
4114 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4115 - if (s.botReplies < MIN_BOT_REPLIES) return;
4116 - if (s.idleTimer) clearTimeout(s.idleTimer);
4117 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4118 - }
4119 -
4120 - function onUserMessage(botId) {
4121 - var s = getState(botId);
4122 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4123 - }
4124 -
4125 - function botIdFromChatBox(el) {
4126 - var id = el && el.id ? el.id : '';
4127 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4128 - }
4129 -
4130 - function setupObserver(chatBox) {
4131 - var botId = botIdFromChatBox(chatBox);
4132 - try {
4133 - var observer = new MutationObserver(function(mutations) {
4134 - mutations.forEach(function(m) {
4135 - for (var i = 0; i < m.addedNodes.length; i++) {
4136 - var node = m.addedNodes[i];
4137 - if (!node || node.nodeType !== 1) continue;
4138 - var $n = $(node);
4139 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4140 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4141 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4142 - }
4143 - });
4144 - });
4145 - observer.observe(chatBox, { childList: true });
4146 - } catch (e) { /* noop */ }
4147 - }
4148 -
4149 - $('.chat-box').each(function() { setupObserver(this); });
4150 -
4151 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4152 - e.preventDefault();
4153 - var $btn = $(this);
4154 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4155 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4156 - var botId = $prompt.data('bot-id') || 'default';
4157 - var rating = parseInt($btn.attr('data-rating'), 10);
4158 - if (rating !== 1 && rating !== -1) return;
4159 - submitRating(botId, rating, '');
4160 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4161 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4162 - });
4163 -
4164 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4165 - e.preventDefault();
4166 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4167 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4168 - var botId = $prompt.data('bot-id') || 'default';
4169 - var s = getState(botId);
4170 - s.dismissed = true;
4171 - markRated(getSessionId(botId));
4172 - ($wrap.length ? $wrap : $prompt).remove();
4173 - });
4174 -
4175 - function closeFeedback($fb) {
4176 - var botId = $fb.data('bot-id') || 'default';
4177 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4178 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4179 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4180 - }
4181 -
4182 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4183 - e.preventDefault();
4184 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4185 - });
4186 -
4187 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4188 - e.preventDefault();
4189 - var $fb = $(this).closest('.mxchat-rating-feedback');
4190 - var botId = $fb.data('bot-id') || 'default';
4191 - var rating = parseInt($fb.attr('data-rating'), 10);
4192 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4193 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4194 - if (text !== '') {
4195 - submitRating(botId, rating, text);
4196 - }
4197 - closeFeedback($fb);
4198 - });
4199 2911 });
4200 2912