PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.5.2
MxChat – AI Chatbot & Content Generation for WordPress v2.5.2
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1229 -2890 3.2.13 → 2.5.2 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,64 +11,53 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
386 -
15 +
387 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
388 26
389 27 // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
391 29 // ====================================
392 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
393 50 function getCookie(name) {
394 51 let value = "; " + document.cookie;
395 52 let parts = value.split("; " + name + "=");
396 53 if (parts.length == 2) return parts.pop().split(";").shift();
397 54 }
398 -
55 +
399 56 function generateSessionId() {
400 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
401 58 }
402 59
403 - // Legacy function - now delegates to instance manager
404 - function getChatSession(botId) {
405 - botId = botId || 'default';
406 - return MxChatInstances.getChatSession(botId);
407 - }
408 -
409 - function setChatSession(sessionId, botId) {
410 - botId = botId || 'default';
411 - MxChatInstances.setChatSession(botId, sessionId);
412 - }
413 -
414 - function resetChatSession(botId) {
415 - botId = botId || 'default';
416 - MxChatInstances.resetChatSession(botId);
417 - }
418 -
419 - // ====================================
420 - // INITIALIZE ALL CHATBOT INSTANCES
421 - // ====================================
422 -
423 - function initializeAllInstances() {
424 - // Find all chatbot wrappers on the page
425 - $('.mxchat-chatbot-wrapper').each(function() {
426 - var botId = $(this).data('bot-id') || 'default';
427 - MxChatInstances.init(botId);
428 - initializeBotInstance(botId);
429 - });
430 - }
431 -
432 - function initializeBotInstance(botId) {
433 - var instance = MxChatInstances.get(botId);
434 -
435 - // Initialize quick questions state for this bot
436 - checkQuickQuestionsState(botId);
437 -
438 - // Note: Event handlers use event delegation with class selectors,
439 - // so they work automatically for all instances without per-bot setup
440 - }
441 -
442 60 // ====================================
443 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
444 62 // ====================================
445 63
@@ -584,216 +202,70 @@
584 202
585 203 // ====================================
586 204 // CORE CHAT FUNCTIONALITY
587 205 // ====================================
588 -
589 -// Helper functions to disable/enable chat input while waiting for response
590 -function disableChatInput(botId) {
591 - botId = botId || 'default';
592 - var chatInput = getElementDOM(botId, 'chat-input');
593 - var sendButton = getElementDOM(botId, 'send-button');
594 - if (chatInput) {
595 - chatInput.disabled = true;
596 - chatInput.style.opacity = '0.6';
597 - }
598 - if (sendButton) {
599 - sendButton.disabled = true;
600 - sendButton.style.opacity = '0.5';
601 - sendButton.style.pointerEvents = 'none';
602 - }
603 -}
604 -
605 -function enableChatInput(botId) {
606 - botId = botId || 'default';
607 - var chatInput = getElementDOM(botId, 'chat-input');
608 - var sendButton = getElementDOM(botId, 'send-button');
609 - if (chatInput) {
610 - chatInput.disabled = false;
611 - chatInput.style.opacity = '1';
612 - chatInput.focus();
613 - }
614 - if (sendButton) {
615 - sendButton.disabled = false;
616 - sendButton.style.opacity = '1';
617 - sendButton.style.pointerEvents = 'auto';
618 - }
619 - // Every completion path re-enables input, so this is the single restore
620 - // point for the streaming Stop affordance (no-op when not in stop mode).
621 - mxchatRestoreSendButton(botId);
622 -}
623 -
624 -// --- Streaming Stop control -------------------------------------------------
625 -// One live stream handle per bot instance, so Stop on one widget never aborts
626 -// another bot on the same page.
627 -var mxchatActiveStreams = {};
628 -// Original send-button markup, captured once per bot the first time the Stop
629 -// state is shown (never captured while already in stop mode, so a rapid
630 -// stop-then-resend can't save the stop glyph as the "original").
631 -var mxchatSendMarkup = {};
632 -
633 -function mxchatShowStopButton(botId) {
634 - var btn = getElementDOM(botId, 'send-button');
635 - if (!btn) return;
636 - if (!btn.classList.contains('mxchat-stop-mode')) {
637 - mxchatSendMarkup[botId] = {
638 - html: btn.innerHTML,
639 - label: btn.getAttribute('aria-label')
640 - };
641 - }
642 -
643 - // Mirror the send icon's rendered size + color so the stop glyph looks
644 - // native, including custom send images/colors and theme overrides.
645 - var child = btn.querySelector('svg, img');
646 - var size = 25;
647 - var color = '';
648 - if (child) {
649 - var rect = child.getBoundingClientRect();
650 - if (rect.width) {
651 - size = Math.round(Math.min(rect.width, rect.height));
652 - }
653 - var cs = window.getComputedStyle(child);
654 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
655 - }
656 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
657 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
658 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
659 - // start a stream synchronously while the originating click is still
660 - // bubbling up to our delegated handler. Without this guard, that handler
661 - // reads the just-added stop-mode class as a user Stop press and aborts the
662 - // brand-new stream — the user's message renders but no reply ever fires
663 - // (plan-4bba64 silent message loss). The flag only spans the current event
664 - // dispatch: cleared on the next macrotask, long before a real Stop click.
665 - btn.__mxchatStopJustShown = true;
666 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
667 - btn.classList.add('mxchat-stop-mode');
668 - btn.setAttribute('aria-label', stopLabel);
669 - btn.setAttribute('title', stopLabel);
670 - // disableChatInput() ran when the turn was sent; the Stop control itself
671 - // must stay clickable while the textarea remains disabled.
672 - btn.disabled = false;
673 - btn.style.opacity = '1';
674 - btn.style.pointerEvents = 'auto';
675 -}
676 -
677 -function mxchatRestoreSendButton(botId) {
678 - var btn = getElementDOM(botId, 'send-button');
679 - var saved = mxchatSendMarkup[botId];
680 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
681 - btn.innerHTML = saved.html;
682 - btn.classList.remove('mxchat-stop-mode');
683 - btn.removeAttribute('title');
684 - if (saved.label) {
685 - btn.setAttribute('aria-label', saved.label);
686 - }
687 -}
688 -
689 -function mxchatStopStreaming(botId) {
690 - var entry = mxchatActiveStreams[botId];
691 - if (!entry || !entry.controller) return;
692 - entry.aborted = true;
693 - try { entry.controller.abort(); } catch (e) {}
694 -}
695 -
696 -// Returns true when a stream rejection came from an intentional Stop click:
697 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
698 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
699 - var entry = mxchatActiveStreams[botId];
700 - if (!entry || !entry.aborted) return false;
701 - delete mxchatActiveStreams[botId];
702 - if (!accumulatedContent) {
703 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
705 - }
706 - enableChatInput(botId); // also restores the send icon
707 - if (callback) {
708 - callback(accumulatedContent || '');
709 - }
710 - return true;
711 -}
712 -
713 206 // Update your existing sendMessage function
714 -function sendMessage(botId) {
715 - botId = botId || 'default';
716 - MxChatInstances.ensureSession(botId);
717 - var $chatInput = getElement(botId, 'chat-input');
718 - var message = $chatInput.val();
719 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
720 210 // ADD PROMPT HOOK HERE
721 - if (typeof customMxChatFilter === 'function') {
722 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
723 213 }
724 -
214 +
725 215 if (message) {
726 - // Don't disable input in live agent mode - let users chat freely
727 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
728 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
729 - if (!isAgentMode) {
730 - disableChatInput(botId);
731 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
732 219
733 - appendMessage("user", message, '', [], false, botId);
734 - $chatInput.val('');
735 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
736 - $chatInput.css('height', 'auto');
737 -
738 - if (hasQuickQuestions(botId)) {
739 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
740 222 }
741 - appendThinkingMessage(botId);
742 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
743 225
744 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
745 227
746 228 // Check if streaming is enabled AND supported for this model
747 229 if (shouldUseStreaming(currentModel)) {
748 230 callMxChatStream(message, function(response) {
749 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
750 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
751 233 } else {
752 234 callMxChat(message, function(response) {
753 - replaceLastMessage("bot", response, '', [], botId);
754 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
755 237 }
756 238 }
757 239 }
758 240
759 241 // Update your existing sendMessageToChatbot function
760 -function sendMessageToChatbot(message, botId) {
761 - botId = botId || 'default';
762 - MxChatInstances.ensureSession(botId);
763 -
242 +function sendMessageToChatbot(message) {
764 243 // ADD PROMPT HOOK HERE
765 244 if (typeof customMxChatFilter === 'function') {
766 245 message = customMxChatFilter(message, "prompt");
767 246 }
247 +
248 + var sessionId = getChatSession();
768 249
769 - // Don't disable input in live agent mode - let users chat freely
770 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
771 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
772 - if (!isAgentMode) {
773 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
774 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
775 255
776 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
777 257
778 - if (hasQuickQuestions(botId)) {
779 - collapseQuickQuestions(botId);
780 - }
781 - appendThinkingMessage(botId);
782 - scrollToBottom(botId);
783 -
784 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
785 -
786 258 // Check if streaming is enabled AND supported for this model
787 259 if (shouldUseStreaming(currentModel)) {
788 260 callMxChatStream(message, function(response) {
789 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
790 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
791 263 } else {
792 264 callMxChat(message, function(response) {
793 - getElement(botId, 'chat-box').find('.temporary-message').remove();
794 - replaceLastMessage("bot", response, '', [], botId);
795 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
796 268 }
797 269 }
798 270
799 271 // Updated shouldUseStreaming function with debugging
@@ -836,72 +308,37 @@
836 308 updateChatModeIndicator('agent');
837 309 }
838 310 }
839 311
840 -// Function to get bot ID from any element or wrapper
841 -// If element is provided, finds the bot ID from its wrapper
842 -// If no element, returns 'default' (for backward compatibility)
843 -function getMxChatBotId(element) {
844 - if (element) {
845 - return getBotIdFromElement(element);
846 - }
847 - // Fallback: find first chatbot wrapper on page
848 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
849 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
850 316 }
851 317
852 -function callMxChat(message, callback, botId) {
853 - botId = botId || getMxChatBotId();
854 -
855 - // Streaming fallbacks land here: drop any leftover stream handle and
856 - // return the button to its send state (no-op for plain non-stream turns).
857 - if (mxchatActiveStreams[botId]) {
858 - delete mxchatActiveStreams[botId];
859 - }
860 - mxchatRestoreSendButton(botId);
861 -
862 - // Store the message in case we need to retry after session reset
863 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
864 -
318 +function callMxChat(message, callback) {
865 319 // Get page context if contextual awareness is enabled
866 320 const pageContext = getPageContext();
867 -
868 - // Get instance for session start timestamp (used when persistence is OFF)
869 - var instance = MxChatInstances.get(botId);
870 -
871 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
872 - // and returns the guaranteed-present session id from the in-memory instance even when
873 - // cookie/localStorage writes are silently blocked by the browser.
874 - var sessionId = MxChatInstances.ensureSession(botId);
875 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
876 - // Last-resort generation to ensure we never POST a null marker.
877 - sessionId = generateSessionId();
878 - MxChatInstances.setChatSession(botId, sessionId);
879 - }
880 -
881 - // Wait for the page-cache nonce refresh to complete before firing the
882 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
883 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
884 - // callback guarantees we read the fresh value. See plan-c5457f.
885 - refreshNonceIfNeeded(function() {
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
886 325 // Prepare AJAX data
887 326 const ajaxData = {
888 327 action: 'mxchat_handle_chat_request',
889 328 message: message,
890 - session_id: sessionId,
329 + session_id: getChatSession(),
891 330 nonce: mxchatChat.nonce,
892 331 current_page_url: window.location.href,
893 332 current_page_title: document.title,
894 - bot_id: botId,
895 - // Pass session start timestamp so AI context matches what user sees
896 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
897 334 };
898 -
335 +
899 336 // Add page context if available
900 337 if (pageContext) {
901 338 ajaxData.page_context = JSON.stringify(pageContext);
902 339 }
903 -
340 +
904 341 // CHECK FOR VISION FLAGS AND ADD THEM
905 342 if (window.mxchatVisionProcessed) {
906 343 ajaxData.vision_processed = true;
907 344 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -910,9 +347,9 @@
910 347 window.mxchatVisionProcessed = false;
911 348 window.mxchatOriginalMessage = null;
912 349 window.mxchatVisionImagesCount = 0;
913 350 }
914 -
351 +
915 352 $.ajax({
916 353 url: mxchatChat.ajax_url,
917 354 type: 'POST',
918 355 dataType: 'json',
@@ -917,78 +354,32 @@
917 354 type: 'POST',
918 355 dataType: 'json',
919 356 data: ajaxData,
920 357 success: function(response) {
921 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
922 374 if (response.chat_mode) {
923 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
924 377 }
925 378
926 - // Also check in data property if response is wrapped
927 - if (response.data && response.data.chat_mode) {
928 - updateChatModeIndicator(response.data.chat_mode, botId);
929 - }
930 -
931 - // SECURITY FIX: Check for errors FIRST before checking for success
932 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
933 - if (response.success === false || (response.data && response.data.error_message)) {
934 - let errorMessage = "";
935 - let errorCode = "";
936 -
937 - // Check various possible error locations in the response
938 - if (response.data && response.data.error_message) {
939 - errorMessage = response.data.error_message;
940 - errorCode = response.data.error_code || "";
941 - } else if (response.error_message) {
942 - errorMessage = response.error_message;
943 - errorCode = response.error_code || "";
944 - } else if (response.message) {
945 - errorMessage = response.message;
946 - } else if (typeof response.data === 'string') {
947 - errorMessage = response.data;
948 - } else {
949 - // Fallback for any other unexpected response format
950 - errorMessage = "An error occurred. Please try again or contact support.";
951 - }
952 -
953 - // Handle session reset action (IP changed, session expired, etc.)
954 - // Silent reset — keep chat UI intact, just get a new session and retry
955 - if (response.data && response.data.action === 'reset_session') {
956 - MxChatInstances.silentResetSession(botId);
957 - // Re-send the original message with the new session (user message is already displayed)
958 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
959 - if (originalMessage) {
960 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
961 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
962 - if (shouldUseStreaming(currentModel)) {
963 - callMxChatStream(originalMessage, function(response) {
964 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
965 - }, botId);
966 - } else {
967 - callMxChat(originalMessage, function(response) {
968 - replaceLastMessage("bot", response, '', [], botId);
969 - }, botId);
970 - }
971 - }
972 - return;
973 - }
974 -
975 - // Format user-friendly error message
976 - let displayMessage = errorMessage;
977 -
978 - // Customize message for admin users
979 - if (mxchatChat.is_admin) {
980 - // For admin users, show more technical details including error code
981 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
982 - }
983 -
984 - replaceLastMessage("bot", displayMessage, '', [], botId);
985 - return; // Exit early for errors
986 - }
987 -
988 - // NOW check if this is a successful response by looking for text, html, or message fields
379 + // First check if this is a successful response by looking for text, html, or message fields
989 380 // This preserves compatibility with your server response format
990 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
991 382 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
992 383
993 384 // Handle successful response - this is your original success handling code
994 385
@@ -998,17 +389,16 @@
998 389 let responseMessage = response.message || '';
999 390
1000 391 // Add PDF filename handling
1001 392 if (response.data && response.data.filename) {
1002 - showActivePdf(response.data.filename, botId);
1003 - var instance = MxChatInstances.get(botId);
1004 - instance.activePdfFile = response.data.filename;
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
1005 395 }
1006 396
1007 397 // Add redirect check here
1008 398 if (response.redirect_url) {
1009 399 if (responseText) {
1010 - replaceLastMessage("bot", responseText, '', [], botId);
400 + replaceLastMessage("bot", responseText);
1011 401 }
1012 402 setTimeout(() => {
1013 403 window.location.href = response.redirect_url;
1014 404 }, 1500);
@@ -1016,17 +406,15 @@
1016 406 }
1017 407
1018 408 // Check for live agent response
1019 409 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1020 - removeThinkingDots(botId);
1021 - updateChatModeIndicator('agent', botId);
1022 - enableChatInput(botId);
410 + updateChatModeIndicator('agent');
1023 411 return;
1024 412 }
1025 413
1026 414 // Handle the message and show notification if chat is hidden
1027 415 if (responseText || responseHtml || responseMessage) {
1028 -
416 +
1029 417 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
1030 418 if (responseText && typeof customMxChatFilter === 'function') {
1031 419 responseText = customMxChatFilter(responseText, "response");
1032 420 }
@@ -1032,53 +420,89 @@
1032 420 }
1033 421 if (responseMessage && typeof customMxChatFilter === 'function') {
1034 422 responseMessage = customMxChatFilter(responseMessage, "response");
1035 423 }
1036 -
424 +
1037 425 // Update the messages as before
1038 426 if (responseText && responseHtml) {
1039 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
427 + replaceLastMessage("bot", responseText, responseHtml);
1040 428 } else if (responseText) {
1041 - replaceLastMessage("bot", responseText, '', [], botId);
429 + replaceLastMessage("bot", responseText);
1042 430 } else if (responseHtml) {
1043 - replaceLastMessage("bot", "", responseHtml, [], botId);
431 + replaceLastMessage("bot", "", responseHtml);
1044 432 } else if (responseMessage) {
1045 - replaceLastMessage("bot", responseMessage, '', [], botId);
433 + replaceLastMessage("bot", responseMessage);
1046 434 }
1047 435
1048 436 // Check if chat is hidden and show notification
1049 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1050 - if ($floatingChatbot.hasClass('hidden')) {
1051 - var $badge = getElement(botId, 'chat-notification-badge');
1052 - if ($badge.length) {
1053 - $badge.show();
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
1054 441 }
1055 442 }
1056 443 } else {
1057 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1058 - if (response.vectorstore_error) {
1059 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1060 - }
1061 - replaceLastMessage("bot", emptyMsg, '', [], botId);
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1062 446 }
1063 447
1064 448 if (response.message_id) {
1065 - var instance = MxChatInstances.get(botId);
1066 - instance.lastSeenMessageId = response.message_id;
449 + lastSeenMessageId = response.message_id;
1067 450 }
1068 451
1069 452 return;
1070 453 }
1071 454
1072 - // Fallback for truly unexpected response formats
1073 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
1074 494 },
1075 495 error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
1076 499 let errorMessage = "An unexpected error occurred.";
1077 500
1078 501 // Try to parse the response if it's JSON
1079 502 try {
1080 503 const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
1081 505
1082 506 if (responseJson.data && responseJson.data.error_message) {
1083 507 errorMessage = responseJson.data.error_message;
1084 508 } else if (responseJson.message) {
@@ -1098,56 +522,38 @@
1098 522 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1099 523 }
1100 524 }
1101 525
1102 - replaceLastMessage("bot", errorMessage, '', [], botId);
526 + replaceLastMessage("bot", errorMessage);
1103 527 }
1104 528 });
1105 - }); // refreshNonceIfNeeded
1106 529 }
1107 530
1108 -function callMxChatStream(message, callback, botId) {
1109 - botId = botId || getMxChatBotId();
1110 -
1111 - // Store the message in case we need to retry after session reset
1112 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1113 -
1114 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
1115 535 if (!isStreamingSupported(currentModel)) {
1116 - callMxChat(message, callback, botId);
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
1117 538 return;
1118 539 }
1119 540
1120 541 // Get page context if contextual awareness is enabled
1121 542 const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
1122 546
1123 - // Get instance for session start timestamp (used when persistence is OFF)
1124 - var instance = MxChatInstances.get(botId);
1125 -
1126 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1127 - // non-string value via String(), so passing `null` would POST the literal string "null"
1128 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1129 - // a real string even when cookies/localStorage are blocked.
1130 - var streamSessionId = MxChatInstances.ensureSession(botId);
1131 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1132 - streamSessionId = generateSessionId();
1133 - MxChatInstances.setChatSession(botId, streamSessionId);
1134 - }
1135 -
1136 - // Wait for the page-cache nonce refresh before constructing formData (which
1137 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1138 - refreshNonceIfNeeded(function() {
1139 547 const formData = new FormData();
1140 548 formData.append('action', 'mxchat_stream_chat');
1141 549 formData.append('message', message);
1142 - formData.append('session_id', streamSessionId);
550 + formData.append('session_id', getChatSession());
1143 551 formData.append('nonce', mxchatChat.nonce);
1144 552 formData.append('current_page_url', window.location.href);
1145 553 formData.append('current_page_title', document.title);
1146 - formData.append('bot_id', botId);
1147 - // Pass session start timestamp so AI context matches what user sees
1148 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1149 -
554 + formData.append('bot_id', botId); // Include bot ID
555 +
1150 556 // Add page context if available
1151 557 if (pageContext) {
1152 558 formData.append('page_context', JSON.stringify(pageContext));
1153 559 }
@@ -1166,28 +572,23 @@
1166 572 let accumulatedContent = '';
1167 573 let testingDataReceived = false;
1168 574 let streamingStarted = false;
1169 575
1170 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1171 - // The Stop control (send button swapped in place) aborts both the read
1172 - // loop and the underlying request.
1173 - var streamControl = { controller: new AbortController(), aborted: false };
1174 - mxchatActiveStreams[botId] = streamControl;
1175 - mxchatShowStopButton(botId);
1176 -
1177 576 fetch(mxchatChat.ajax_url, {
1178 577 method: 'POST',
1179 578 body: formData,
1180 - credentials: 'same-origin',
1181 - signal: streamControl.controller.signal
579 + credentials: 'same-origin'
1182 580 })
1183 581 .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
1184 584 // Store the response for potential fallback handling
1185 585 const responseClone = response.clone();
1186 -
586 +
1187 587 if (!response.ok) {
1188 588 // Try to get error details from response
1189 589 return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
1190 591 throw { isServerError: true, data: errorData };
1191 592 }).catch(() => {
1192 593 throw new Error('Network response was not ok');
1193 594 });
@@ -1195,21 +596,26 @@
1195 596
1196 597 // Check if response is JSON instead of streaming
1197 598 const contentType = response.headers.get('content-type');
1198 599 if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
1199 601 return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
1200 604 // IMMEDIATE CHAT MODE UPDATE for JSON response
1201 605 if (data.chat_mode) {
1202 - updateChatModeIndicator(data.chat_mode, botId);
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
1203 608 }
1204 -
609 +
1205 610 // Check for testing panel
1206 611 if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
1207 613 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1208 614 }
1209 -
615 +
1210 616 // Handle the JSON response directly
1211 - handleNonStreamResponse(data, callback, botId);
617 + handleNonStreamResponse(data, callback);
1212 618 return Promise.resolve(); // Prevent further processing
1213 619 });
1214 620 }
1215 621
@@ -1220,44 +626,37 @@
1220 626
1221 627 function processStream() {
1222 628 reader.read().then(({ done, value }) => {
1223 629 if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
1224 632 // If streaming completed but no content was received, try to get response as fallback
1225 633 if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
1226 636 // Try to read the response as JSON
1227 637 responseClone.text().then(text => {
1228 638 try {
1229 639 const data = JSON.parse(text);
1230 - if (data.text || data.message || data.html) {
1231 - handleNonStreamResponse(data, callback, botId);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
1232 642 } else {
1233 643 // No valid data, fall back to regular call
1234 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1235 - callMxChat(message, callback, botId);
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
1236 646 }
1237 647 } catch (e) {
1238 648 // Could not parse, fall back to regular call
1239 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1240 - callMxChat(message, callback, botId);
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
1241 651 }
1242 652 }).catch(() => {
1243 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1244 - callMxChat(message, callback, botId);
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
1245 655 });
1246 656 return;
1247 657 }
1248 -
1249 - // Re-enable chat input when stream ends with content
1250 - enableChatInput(botId);
1251 -
1252 - // Scroll the user's last message to the top now that the
1253 - // bot's full reply has rendered (gives max reading room).
1254 - var $chatBoxDone = getElement(botId, 'chat-box');
1255 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1256 - if ($lastUserMsgDone.length) {
1257 - scrollElementToTop($lastUserMsgDone, botId);
1258 - }
1259 -
658 +
1260 659 if (callback) {
1261 660 callback(accumulatedContent);
1262 661 }
1263 662 return;
@@ -1271,25 +670,17 @@
1271 670 if (line.startsWith('data: ')) {
1272 671 const data = line.substring(6);
1273 672
1274 673 if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
1275 676 if (!accumulatedContent) {
1276 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1277 - callMxChat(message, callback, botId);
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
1278 680 return;
1279 681 }
1280 -
1281 - // Re-enable chat input after streaming completes
1282 - enableChatInput(botId);
1283 -
1284 - // Scroll the user's last message to the top now
1285 - // that the bot's full reply has rendered.
1286 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1287 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1288 - if ($lastUserMsgStreamDone.length) {
1289 - scrollElementToTop($lastUserMsgStreamDone, botId);
1290 - }
1291 -
682 +
1292 683 if (callback) {
1293 684 callback(accumulatedContent);
1294 685 }
1295 686 return;
@@ -1296,16 +687,18 @@
1296 687 }
1297 688
1298 689 try {
1299 690 const json = JSON.parse(data);
1300 -
691 +
1301 692 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1302 693 if (json.chat_mode) {
1303 - updateChatModeIndicator(json.chat_mode, botId);
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
1304 696 }
1305 -
697 +
1306 698 // Handle testing data
1307 699 if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
1308 701 if (window.mxchatTestPanelInstance) {
1309 702 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1310 703 testingDataReceived = true;
1311 704 }
@@ -1313,35 +706,31 @@
1313 706 // Handle content streaming
1314 707 else if (json.content) {
1315 708 streamingStarted = true;
1316 709 accumulatedContent += json.content;
1317 - updateStreamingMessage(accumulatedContent, botId);
1318 - }
710 + updateStreamingMessage(accumulatedContent);
711 + }
1319 712 // Handle complete response in stream (fallback response)
1320 - else if (json.text || json.message || json.html) {
1321 - handleNonStreamResponse(json, callback, botId);
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
1322 716 return;
1323 717 }
1324 718 // Handle errors
1325 719 else if (json.error) {
1326 -
1327 - // Get error message from various possible fields
1328 - let errorMessage = json.error_message || json.message || json.text ||
1329 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1330 -
1331 - // Re-enable chat input on error
1332 - enableChatInput(botId);
1333 -
1334 - // Display the error directly in the chat
1335 - replaceLastMessage("bot", errorMessage, '', [], botId);
1336 -
1337 - if (callback) {
1338 - callback(errorMessage);
720 + //console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1339 728 }
1340 729 return;
1341 730 }
1342 731 } catch (e) {
1343 - // SSE data parsing error - silently continue
732 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1344 733 }
1345 734 }
1346 735 }
1347 736
@@ -1346,11 +735,11 @@
1346 735 }
1347 736
1348 737 processStream();
1349 738 }).catch(streamError => {
1350 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1351 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1352 - callMxChat(message, callback, botId);
739 + //console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
1353 742 });
1354 743 }
1355 744
1356 745 processStream();
@@ -1355,112 +744,52 @@
1355 744
1356 745 processStream();
1357 746 })
1358 747 .catch(error => {
1359 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
748 + //console.log('Streaming failed:', error);
749 +
1360 750 // Check if we have server error data with chat mode
1361 751 if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
1362 754 // Check for chat mode in error data
1363 755 if (error.data.chat_mode) {
1364 - updateChatModeIndicator(error.data.chat_mode, botId);
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
1365 758 }
1366 -
1367 - handleNonStreamResponse(error.data, callback, botId);
759 +
760 + handleNonStreamResponse(error.data, callback);
1368 761 } else {
1369 762 // Only fall back to regular call if we don't have any response data
1370 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1371 - callMxChat(message, callback, botId);
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
1372 766 }
1373 767 });
1374 - }); // refreshNonceIfNeeded
1375 768 }
1376 769
1377 -// Helper function to handle non-streaming responses
1378 -function handleNonStreamResponse(data, callback, botId) {
1379 - botId = botId || 'default';
1380 -
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
1381 774 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1382 775 if (data.chat_mode) {
1383 - updateChatModeIndicator(data.chat_mode, botId);
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
1384 778 }
1385 -
779 +
1386 780 // Also check in data property if response is wrapped
1387 781 if (data.data && data.data.chat_mode) {
1388 - updateChatModeIndicator(data.data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
1389 784 }
1390 -
1391 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1392 - // This prevents a visual gap between thinking dots disappearing and content appearing
1393 -
1394 - // SECURITY FIX: Check for errors FIRST
1395 - if (data.success === false || (data.data && data.data.error_message)) {
1396 - let errorMessage = "";
1397 - let errorCode = "";
1398 -
1399 - // Check various possible error locations
1400 - if (data.data && data.data.error_message) {
1401 - errorMessage = data.data.error_message;
1402 - errorCode = data.data.error_code || "";
1403 - } else if (data.error_message) {
1404 - errorMessage = data.error_message;
1405 - errorCode = data.error_code || "";
1406 - } else if (data.message) {
1407 - errorMessage = data.message;
1408 - } else if (typeof data.data === 'string') {
1409 - errorMessage = data.data;
1410 - } else {
1411 - errorMessage = "An error occurred. Please try again or contact support.";
1412 - }
1413 -
1414 - // Handle session reset action (IP changed, session expired, etc.)
1415 - // Silent reset — keep chat UI intact, just get a new session and retry
1416 - if (data.data && data.data.action === 'reset_session') {
1417 - MxChatInstances.silentResetSession(botId);
1418 - // Re-send the original message with the new session (user message is already displayed)
1419 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1420 - if (originalMessage) {
1421 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1422 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1423 - if (shouldUseStreaming(currentModel)) {
1424 - callMxChatStream(originalMessage, callback, botId);
1425 - } else {
1426 - callMxChat(originalMessage, callback, botId);
1427 - }
1428 - }
1429 - return;
1430 - }
1431 -
1432 - // Format user-friendly error message
1433 - let displayMessage = errorMessage;
1434 - if (mxchatChat.is_admin) {
1435 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1436 - }
1437 -
1438 - replaceLastMessage("bot", displayMessage, '', [], botId);
1439 -
1440 - if (callback) {
1441 - callback('');
1442 - }
1443 - return; // Exit early for errors
1444 - }
1445 -
1446 - // Check for live agent response
1447 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1448 - removeThinkingDots(botId);
1449 - // Also remove any leftover bot-message that lost its temporary-message class
1450 - var $chatBox = getElement(botId, 'chat-box');
1451 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1452 - updateChatModeIndicator('agent', botId);
1453 - enableChatInput(botId);
1454 - if (callback) {
1455 - callback('');
1456 - }
1457 - return;
1458 - }
1459 -
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
1460 789 // Handle different response formats
1461 790 if (data.text || data.html || data.message) {
1462 -
791 +
1463 792 // Apply response hooks
1464 793 if (data.text && typeof customMxChatFilter === 'function') {
1465 794 data.text = customMxChatFilter(data.text, "response");
1466 795 }
@@ -1466,59 +795,56 @@
1466 795 }
1467 796 if (data.message && typeof customMxChatFilter === 'function') {
1468 797 data.message = customMxChatFilter(data.message, "response");
1469 798 }
1470 -
799 +
1471 800 // Display the response
1472 801 if (data.text && data.html) {
1473 - replaceLastMessage("bot", data.text, data.html, [], botId);
802 + replaceLastMessage("bot", data.text, data.html);
1474 803 } else if (data.text) {
1475 - replaceLastMessage("bot", data.text, '', [], botId);
804 + replaceLastMessage("bot", data.text);
1476 805 } else if (data.html) {
1477 - replaceLastMessage("bot", "", data.html, [], botId);
806 + replaceLastMessage("bot", "", data.html);
1478 807 } else if (data.message) {
1479 - replaceLastMessage("bot", data.message, '', [], botId);
808 + replaceLastMessage("bot", data.message);
1480 809 }
1481 810 }
1482 -
811 +
1483 812 // Handle other response properties
1484 813 if (data.data && data.data.filename) {
1485 - showActivePdf(data.data.filename, botId);
1486 - var instance = MxChatInstances.get(botId);
1487 - instance.activePdfFile = data.data.filename;
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
1488 816 }
1489 -
817 +
1490 818 if (data.redirect_url) {
1491 819 setTimeout(() => {
1492 820 window.location.href = data.redirect_url;
1493 821 }, 1500);
1494 822 }
1495 -
1496 - // Ensure chat input is re-enabled (safety net for edge cases)
1497 - enableChatInput(botId);
1498 -
823 +
1499 824 if (callback) {
1500 825 callback(data.text || data.message || '');
1501 826 }
1502 827 }
1503 -
1504 828 // Enhanced updateChatModeIndicator function for immediate DOM updates
1505 -function updateChatModeIndicator(mode, botId) {
1506 - botId = botId || 'default';
1507 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
1508 832 if (indicator) {
1509 833 const oldText = indicator.textContent;
1510 -
834 +
1511 835 if (mode === 'agent') {
1512 836 indicator.textContent = 'Live Agent';
1513 - startPolling(botId);
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
1514 839 } else {
1515 840 // Everything else is AI mode
1516 841 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1517 842 indicator.textContent = customAiText;
1518 - stopPolling(botId);
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
1519 845 }
1520 -
846 +
1521 847 // Force immediate DOM update and reflow
1522 848 if (oldText !== indicator.textContent) {
1523 849 // Force a reflow to ensure the change is visible immediately
1524 850 indicator.style.display = 'none';
@@ -1523,36 +849,88 @@
1523 849 // Force a reflow to ensure the change is visible immediately
1524 850 indicator.style.display = 'none';
1525 851 indicator.offsetHeight; // Trigger reflow
1526 852 indicator.style.display = '';
1527 -
853 +
1528 854 // Double-check after a brief moment to ensure the change stuck
1529 855 setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
1530 857 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + //console.warn("Mode indicator update failed, forcing update");
1531 859 indicator.textContent = 'Live Agent';
1532 860 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1533 862 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1534 863 indicator.textContent = customAiText;
1535 864 }
1536 865 }, 50);
1537 866 }
867 + } else {
868 + //console.error("Chat mode indicator element not found!");
1538 869 }
1539 870 }
1540 871
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
1541 922 // Function to update message during streaming
1542 -function updateStreamingMessage(content, botId) {
1543 - botId = botId || 'default';
1544 -
923 +function updateStreamingMessage(content) {
1545 924 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1546 925 if (typeof customMxChatFilter === 'function') {
1547 926 content = customMxChatFilter(content, "response");
1548 927 }
1549 -
928 +
1550 929 const formattedContent = linkify(content);
1551 930
1552 - // Find the temporary message in this bot's chat box
1553 - var $chatBox = getElement(botId, 'chat-box');
1554 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
1555 933
1556 934 if (tempMessage.length) {
1557 935 // Update existing message
1558 936 tempMessage.html(formattedContent);
@@ -1557,9 +935,9 @@
1557 935 // Update existing message
1558 936 tempMessage.html(formattedContent);
1559 937 } else {
1560 938 // Create new temporary message if it doesn't exist
1561 - appendMessage("bot", content, '', [], true, botId);
939 + appendMessage("bot", content, '', [], true);
1562 940 }
1563 941 }
1564 942
1565 943 function isStreamingSupported(model) {
@@ -1577,404 +955,23 @@
1577 955
1578 956 return isSupported;
1579 957 }
1580 958
1581 -// Update the event handlers to use the correct function names (using event delegation)
1582 -// Use class-based selectors for multi-instance support
1583 -$(document).on('click', '.send-button', function() {
1584 - var botId = getBotIdFromElement(this);
1585 - // While a response is streaming the button is a Stop control.
1586 - if (this.classList.contains('mxchat-stop-mode')) {
1587 - // Same click that just started this stream (an add-on's direct handler
1588 - // ran before this delegated one) — not a Stop press. See
1589 - // mxchatShowStopButton for the full story (plan-4bba64).
1590 - if (this.__mxchatStopJustShown) return;
1591 - mxchatStopStreaming(botId);
1592 - return;
1593 - }
1594 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1595 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1596 - disableChatInput(botId);
1597 - }
1598 - sendMessage(botId);
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
1599 962 });
1600 963
1601 -// Override enter key handler (using event delegation)
1602 -$(document).on('keypress', '.chat-input', function(e) {
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
1603 966 if (e.which == 13 && !e.shiftKey) {
1604 967 e.preventDefault();
1605 - var botId = getBotIdFromElement(this);
1606 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1607 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1608 - disableChatInput(botId);
1609 - }
1610 - sendMessage(botId);
968 + sendMessage(); // Use the updated sendMessage function
1611 969 }
1612 970 });
1613 971
1614 -// Chat input character counter + soft limit feedback (plan 7091a2).
1615 -// Language-neutral: numbers + color only, no translatable strings. The counter
1616 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1617 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1618 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1619 -function mxchatUpdateCharCounter(inputEl) {
1620 - if (!inputEl || !inputEl.closest) return;
1621 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1622 - var container = inputEl.closest('.input-container');
1623 - if (!container || !max || max <= 0) return;
1624 - var counter = container.querySelector('.mxchat-char-counter');
1625 - if (!counter) return;
1626 - var len = inputEl.value.length;
1627 - var ratio = len / max;
1628 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1629 - var cur = counter.querySelector('.mxchat-char-counter-current');
1630 - if (cur) cur.textContent = len;
1631 - var warn = ratio >= nearThreshold && len < max;
1632 - var full = len >= max;
1633 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1634 - counter.classList.toggle('is-warn', warn);
1635 - counter.classList.toggle('is-full', full);
1636 - container.classList.toggle('mxchat-input-near-limit', warn);
1637 - container.classList.toggle('mxchat-input-at-limit', full);
1638 -}
1639 -
1640 -function mxchatBumpInput(inputEl) {
1641 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1642 - if (!container) return;
1643 - container.classList.remove('mxchat-input-bump');
1644 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1645 - container.classList.add('mxchat-input-bump');
1646 - clearTimeout($(container).data('mxchatBumpTimeout'));
1647 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1648 - $(container).data('mxchatBumpTimeout', t);
1649 -}
1650 -
1651 -// Live counter update on every input.
1652 -$(document).on('input', '.chat-input', function() {
1653 - mxchatUpdateCharCounter(this);
1654 -});
1655 -
1656 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1657 -// rejected at the cap (maxlength silently swallows it otherwise).
1658 -$(document).on('keydown', '.chat-input', function(e) {
1659 - var max = parseInt(this.getAttribute('maxlength'), 10);
1660 - if (!max || max <= 0 || this.value.length < max) return;
1661 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1662 - // A single printable char with no selection to overwrite WILL be rejected.
1663 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1664 - mxchatBumpInput(this);
1665 - }
1666 -});
1667 -
1668 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1669 -$(document).on('paste', '.chat-input', function() {
1670 - var el = this;
1671 - var max = parseInt(el.getAttribute('maxlength'), 10);
1672 - if (!max || max <= 0) return;
1673 - setTimeout(function() {
1674 - mxchatUpdateCharCounter(el);
1675 - if (el.value.length >= max) mxchatBumpInput(el);
1676 - }, 0);
1677 -});
1678 -
1679 -// Builds the list of overflow-menu items for a given bot.
1680 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1681 -function mxchatGetHeaderMenuItems(botId) {
1682 - var items = [];
1683 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1684 -
1685 - // The `print_button_*` keys still gate this item for back-compat with
1686 - // existing user options. The action is now a transcript download, not print.
1687 - if (settings.print_button_enabled === 'on') {
1688 - items.push({
1689 - id: 'download-transcript',
1690 - label: settings.print_button_label || 'Download Transcript',
1691 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1692 - action: function() {
1693 - mxchatDownloadTranscript(botId);
1694 - }
1695 - });
1696 - }
1697 -
1698 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1699 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1700 - // without the site owner disabling chat persistence globally. Default OFF;
1701 - // gated by the reset_chat_enabled option. plan ac2e81.
1702 - if (settings.reset_chat_enabled === 'on') {
1703 - items.push({
1704 - id: 'reset-chat',
1705 - label: settings.reset_chat_label || 'Start new chat',
1706 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1707 - action: function() {
1708 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1709 - if (window.confirm(confirmMsg)) {
1710 - MxChatInstances.resetChatSession(botId);
1711 - }
1712 - }
1713 - });
1714 - }
1715 -
1716 - return items;
1717 -}
1718 -
1719 -// Builds a clean markdown transcript of the current conversation and triggers
1720 -// a file download. Used by the "Download Transcript" menu item.
1721 -function mxchatDownloadTranscript(botId) {
1722 - var $chatBox = getElement(botId, 'chat-box');
1723 - if (!$chatBox || !$chatBox.length) return;
1724 -
1725 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1726 - var headerTitle = settings.print_header_title || 'Chat transcript';
1727 - var now = new Date();
1728 - var stamp = now.toLocaleString();
1729 -
1730 - var lines = [];
1731 - lines.push('# ' + headerTitle);
1732 - lines.push('');
1733 - lines.push('Exported: ' + stamp);
1734 - lines.push('');
1735 - lines.push('---');
1736 - lines.push('');
1737 -
1738 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1739 - var $msg = $(this);
1740 - // Skip thinking placeholders and any in-flight temporary messages.
1741 - if ($msg.find('.thinking-dots').length) return;
1742 - if ($msg.hasClass('temporary-message')) return;
1743 -
1744 - var sender;
1745 - if ($msg.hasClass('user-message')) sender = 'User';
1746 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1747 - else sender = 'AI Agent';
1748 -
1749 - // Strip interactive UI from the cloned message so we get the conversation text.
1750 - var $clone = $msg.clone();
1751 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1752 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1753 - if (!text) return;
1754 -
1755 - lines.push('**' + sender + '**');
1756 - lines.push('');
1757 - lines.push(text);
1758 - lines.push('');
1759 - });
1760 -
1761 - var content = lines.join('\n');
1762 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1763 - var fname = 'mxchat-transcript-' + iso + '.md';
1764 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1765 - var url = URL.createObjectURL(blob);
1766 - var a = document.createElement('a');
1767 - a.href = url;
1768 - a.download = fname;
1769 - a.style.display = 'none';
1770 - document.body.appendChild(a);
1771 - a.click();
1772 - setTimeout(function() {
1773 - if (a.parentNode) a.parentNode.removeChild(a);
1774 - URL.revokeObjectURL(url);
1775 - }, 100);
1776 -}
1777 -
1778 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1779 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1780 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1781 -function mxchatSyncMenuColors(botId, $wrap) {
1782 - if (!$wrap || !$wrap.length) return;
1783 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1784 - if (!$bot.length) return;
1785 - var cs = window.getComputedStyle($bot[0]);
1786 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1787 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1788 - }
1789 - // Bot text color usually lives on a child div, not .bot-message itself.
1790 - var $textChild = $bot.find('[style*="color"]').first();
1791 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1792 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1793 -}
1794 -
1795 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1796 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1797 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1798 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1799 -// a rebuild before init (never happens, but harmless) just skips it.
1800 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1801 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1802 - var $menu = $wrap.find('.mxchat-header-menu');
1803 - var items = mxchatGetHeaderMenuItems(botId);
1804 -
1805 - $menu.empty();
1806 -
1807 - if (!items.length) {
1808 - $trigger.hide();
1809 - $menu.hide();
1810 - return;
1811 - }
1812 -
1813 - // Clear any inline display:none a previous zero-item render left behind —
1814 - // open/close visibility is governed by the hidden prop + is-open class.
1815 - $trigger.css('display', '');
1816 - $menu.css('display', '');
1817 -
1818 - items.forEach(function(item, idx) {
1819 - var $btn = $('<button>', {
1820 - type: 'button',
1821 - 'class': 'mxchat-menu-item',
1822 - 'role': 'menuitem',
1823 - 'tabindex': '-1',
1824 - 'data-menu-id': item.id,
1825 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1826 - '<span class="mxchat-menu-item-label"></span>'
1827 - });
1828 - $btn.find('.mxchat-menu-item-label').text(item.label);
1829 - $btn.on('click', function(e) {
1830 - e.preventDefault();
1831 - e.stopPropagation();
1832 - if (closeMenuFn) closeMenuFn();
1833 - try { item.action(); } catch (err) { /* no-op */ }
1834 - });
1835 - $menu.append($btn);
1836 - });
1837 -}
1838 -
1839 -// Re-render every menu on the page after a dynamic-settings merge
1840 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1841 -// swapping items under the user mid-interaction yanks focus — and the
1842 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1843 -function mxchatRebuildHeaderMenus() {
1844 - $('.mxchat-header-menu-wrap').each(function() {
1845 - var $wrap = $(this);
1846 - var botId = $wrap.data('bot-id');
1847 - if (!botId) return;
1848 - if (!$wrap.data('mxchatMenuReady')) {
1849 - mxchatInitHeaderMenu(botId);
1850 - return;
1851 - }
1852 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1853 - $wrap.data('mxchatMenuRebuildPending', true);
1854 - return;
1855 - }
1856 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1857 - });
1858 -}
1859 -
1860 -// One-time per-widget init: renders menu items, wires open/close,
1861 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1862 -// trigger. Wiring happens even when there are zero items at init, so a
1863 -// later dynamic-settings rebuild that adds items has a working trigger.
1864 -function mxchatInitHeaderMenu(botId) {
1865 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1866 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1867 -
1868 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1869 - var $menu = $wrap.find('.mxchat-header-menu');
1870 -
1871 - // Initial color sync — covers normal page load.
1872 - mxchatSyncMenuColors(botId, $wrap);
1873 -
1874 - function openMenu() {
1875 - // Re-sync each open in case the active theme changed since init.
1876 - mxchatSyncMenuColors(botId, $wrap);
1877 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1878 - $trigger.attr('aria-expanded', 'true');
1879 - // Focus the first item for keyboard users
1880 - setTimeout(function() {
1881 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1882 - }, 0);
1883 - }
1884 - function closeMenu(returnFocus) {
1885 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1886 - $trigger.attr('aria-expanded', 'false');
1887 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1888 - if (returnFocus) $trigger.trigger('focus');
1889 - // A dynamic-settings rebuild that arrived while the menu was open
1890 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1891 - if ($wrap.data('mxchatMenuRebuildPending')) {
1892 - $wrap.removeData('mxchatMenuRebuildPending');
1893 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1894 - }
1895 - }
1896 -
1897 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1898 - // click-to-collapse handler does not fire.
1899 - $trigger.on('click', function(e) {
1900 - e.preventDefault();
1901 - e.stopPropagation();
1902 - if ($menu.hasClass('is-open')) closeMenu();
1903 - else openMenu();
1904 - });
1905 -
1906 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1907 - $menu.on('click', function(e) {
1908 - e.stopPropagation();
1909 - });
1910 -
1911 - // Outside click closes the menu.
1912 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1913 - if (!$menu.hasClass('is-open')) return;
1914 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1915 - closeMenu();
1916 - });
1917 -
1918 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1919 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1920 - var $items = $menu.find('.mxchat-menu-item');
1921 - var idx = $items.index(this);
1922 - if (e.key === 'Escape') {
1923 - e.preventDefault();
1924 - closeMenu(true);
1925 - } else if (e.key === 'ArrowDown') {
1926 - e.preventDefault();
1927 - var $next = $items.eq((idx + 1) % $items.length);
1928 - $items.attr('tabindex', '-1');
1929 - $next.attr('tabindex', '0').trigger('focus');
1930 - } else if (e.key === 'ArrowUp') {
1931 - e.preventDefault();
1932 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1933 - $items.attr('tabindex', '-1');
1934 - $prev.attr('tabindex', '0').trigger('focus');
1935 - } else if (e.key === 'Enter' || e.key === ' ') {
1936 - e.preventDefault();
1937 - $(this).trigger('click');
1938 - }
1939 - });
1940 - $trigger.on('keydown', function(e) {
1941 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1942 - e.preventDefault();
1943 - closeMenu(true);
1944 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1945 - e.preventDefault();
1946 - openMenu();
1947 - }
1948 - });
1949 -
1950 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1951 - // then do the initial item render.
1952 - $wrap.data('mxchatMenuClose', closeMenu);
1953 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1954 -
1955 - $wrap.data('mxchatMenuReady', true);
1956 -}
1957 -
1958 -// Initialize header menus for every rendered widget on DOM ready.
1959 -$(function() {
1960 - $('.mxchat-header-menu-wrap').each(function() {
1961 - var botId = $(this).data('bot-id');
1962 - if (botId) mxchatInitHeaderMenu(botId);
1963 - });
1964 -
1965 - // Embedded (non-floating) widgets are open from the moment the page
1966 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1967 - // widgets refresh on first launcher open instead.
1968 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1969 - return !$(this).closest('.floating-chatbot').length;
1970 - }).length > 0;
1971 - if (hasEmbeddedWidget) {
1972 - mxchatRefreshDynamicSettings();
1973 - }
1974 -});
1975 -
1976 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
972 +
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1977 974 try {
1978 975 // Determine styles based on sender type
1979 976 let messageClass, bgColor, fontColor;
1980 977
@@ -1995,29 +992,25 @@
1995 992 }
1996 993
1997 994 const messageDiv = $('<div>')
1998 995 .addClass(messageClass)
1999 - .attr('dir', 'auto');
2000 -
2001 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2002 - var skipColors = shouldSkipInlineColors(botId);
2003 - if (skipColors) {
2004 - messageDiv.css({
2005 - 'margin-bottom': '1em'
2006 - });
2007 - } else {
2008 - messageDiv.css({
996 + .attr('dir', 'auto')
997 + .css({
2009 998 'background': bgColor,
2010 999 'color': fontColor,
2011 1000 'margin-bottom': '1em'
2012 1001 });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
2013 1011 }
2014 1012
2015 - // Process the message content - always run linkify to convert markdown
2016 - // links and format text. linkify() handles existing HTML safely via
2017 - // negative lookaheads that skip URLs already inside <a> tags.
2018 - let fullMessage = linkify(messageText);
2019 -
2020 1013 // Add images if provided
2021 1014 if (images && images.length > 0) {
2022 1015 fullMessage += '<div class="image-gallery" dir="auto">';
2023 1016 images.forEach(img => {
@@ -2023,9 +1016,9 @@
2023 1016 images.forEach(img => {
2024 1017 const safeTitle = sanitizeUserInput(img.title);
2025 1018 const safeUrl = encodeURI(img.image_url);
2026 1019 const safeThumbnail = encodeURI(img.thumbnail_url);
2027 -
1020 +
2028 1021 fullMessage += `
2029 1022 <div style="margin-bottom: 10px;">
2030 1023 <strong>${safeTitle}</strong><br>
2031 1024 <a href="${safeUrl}" target="_blank">
@@ -2037,14 +1030,9 @@
2037 1030 }
2038 1031
2039 1032 // Append HTML content if provided
2040 1033 if (messageHtml && sender !== "user") {
2041 - // Only add line breaks if there's actual text content before the HTML
2042 - if (fullMessage && fullMessage.trim()) {
2043 - fullMessage += '<br><br>' + messageHtml;
2044 - } else {
2045 - fullMessage = messageHtml;
2046 - }
1034 + fullMessage += '<br><br>' + messageHtml;
2047 1035 }
2048 1036
2049 1037 messageDiv.html(fullMessage);
2050 1038
@@ -2051,66 +1039,58 @@
2051 1039 if (isTemporary) {
2052 1040 messageDiv.addClass('temporary-message');
2053 1041 }
2054 1042
2055 - // Append to the correct chatbot instance's chat-box
2056 - var $chatBox = getElement(botId, 'chat-box');
2057 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
2058 1044 // FIXED: Use event delegation for link tracking
2059 1045 if (sender === "bot" || sender === "agent") {
2060 - attachLinkTracking(messageDiv, messageText, botId);
1046 + attachLinkTracking(messageDiv, messageText);
2061 1047 }
2062 -
1048 +
2063 1049 if (sender === "bot") {
2064 - const lastUserMessage = $chatBox.find('.user-message').last();
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
2065 1051 if (lastUserMessage.length) {
2066 - scrollElementToTop(lastUserMessage, botId);
1052 + scrollElementToTop(lastUserMessage);
2067 1053 }
2068 1054 }
2069 -
2070 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2071 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2072 - }
2073 1055 });
2074 1056
2075 1057 if (messageText.id) {
2076 - var instance = MxChatInstances.get(botId);
2077 - instance.lastSeenMessageId = messageText.id;
2078 - hideNotification(botId);
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
2079 1060 }
2080 1061 } catch (error) {
2081 - // Error rendering message - silently continue
1062 + //console.error("Error rendering message:", error);
2082 1063 }
2083 1064 }
2084 1065
2085 1066 // Helper function to attach link tracking with proper event handling
2086 -function attachLinkTracking(messageDiv, messageText, botId) {
2087 - botId = botId || 'default';
1067 +function attachLinkTracking(messageDiv, messageText) {
2088 1068 // Use a slight delay to ensure DOM is ready
2089 1069 setTimeout(function() {
2090 1070 const links = messageDiv.find('a[href]').not('[data-tracked]');
2091 -
1071 +
2092 1072 links.each(function() {
2093 1073 const $link = $(this);
2094 1074 const originalHref = $link.attr('href');
2095 -
1075 +
2096 1076 // Mark as tracked to avoid duplicate handlers
2097 1077 $link.attr('data-tracked', 'true');
2098 -
1078 +
2099 1079 // Only track external URLs
2100 1080 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2101 1081 // Remove any existing click handlers first
2102 1082 $link.off('click.tracking');
2103 -
1083 +
2104 1084 // Add new click handler with namespace
2105 1085 $link.on('click.tracking', function(e) {
2106 1086 e.preventDefault();
2107 1087 e.stopPropagation();
2108 -
2109 - const messageContext = typeof messageText === 'string'
2110 - ? messageText.substring(0, 200)
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
2111 1091 : '';
2112 -
1092 +
2113 1093 // Track the click
2114 1094 $.ajax({
2115 1095 url: mxchatChat.ajax_url,
2116 1096 type: 'POST',
@@ -2115,9 +1095,9 @@
2115 1095 url: mxchatChat.ajax_url,
2116 1096 type: 'POST',
2117 1097 data: {
2118 1098 action: 'mxchat_track_url_click',
2119 - session_id: getChatSession(botId),
1099 + session_id: getChatSession(),
2120 1100 url: originalHref,
2121 1101 message_context: messageContext,
2122 1102 nonce: mxchatChat.nonce
2123 1103 },
@@ -2129,9 +1109,9 @@
2129 1109 window.location.href = originalHref;
2130 1110 }
2131 1111 }
2132 1112 });
2133 -
1113 +
2134 1114 return false; // Extra insurance to prevent default
2135 1115 });
2136 1116 }
2137 1117 });
@@ -2137,12 +1117,11 @@
2137 1117 });
2138 1118 }, 100); // Small delay to ensure DOM is ready
2139 1119 }
2140 1120
2141 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2142 1122 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2143 - var $chatBox = getElement(botId, 'chat-box');
2144 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2145 1124
2146 1125 // Determine styles
2147 1126 let bgColor, fontColor;
2148 1127 if (sender === "user") {
@@ -2155,21 +1134,17 @@
2155 1134 bgColor = botMessageBgColor;
2156 1135 fontColor = botMessageFontColor;
2157 1136 }
2158 1137
2159 - // Always run linkify to convert markdown links and format text.
2160 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2161 - // to avoid double-processing URLs that are already inside <a> tags).
2162 - var fullMessage = linkify(responseText);
2163 -
2164 - if (responseHtml) {
2165 - // Only add line breaks if there's actual text content before the HTML
2166 - if (fullMessage && fullMessage.trim()) {
2167 - fullMessage += '<br><br>' + responseHtml;
2168 - } else {
2169 - fullMessage = responseHtml;
1138 + var fullMessage = linkify(responseText);
1139 + if (responseHtml) {
1140 + // Only add line breaks if there's actual text content before the HTML
1141 + if (fullMessage && fullMessage.trim()) {
1142 + fullMessage += '<br><br>' + responseHtml;
1143 + } else {
1144 + fullMessage = responseHtml;
1145 + }
2170 1146 }
2171 - }
2172 1147
2173 1148 if (images.length > 0) {
2174 1149 fullMessage += '<div class="image-gallery" dir="auto">';
2175 1150 images.forEach(img => {
@@ -2184,96 +1159,67 @@
2184 1159 fullMessage += '</div>';
2185 1160 }
2186 1161
2187 1162 if (lastMessageDiv.length) {
2188 - // Replace content immediately to prevent visual gap between thinking dots and response
2189 - lastMessageDiv
2190 - .html(fullMessage)
2191 - .removeClass('bot-message user-message temporary-message')
2192 - .addClass(messageClass)
2193 - .attr('dir', 'auto');
2194 -
2195 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2196 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2197 - if (!skipColors) {
2198 - lastMessageDiv.css({
2199 - 'background-color': bgColor,
2200 - 'color': fontColor,
2201 - });
2202 - }
2203 -
2204 - // Handle link tracking and scroll
2205 - if (sender === "bot" || sender === "agent") {
2206 - attachLinkTracking(lastMessageDiv, responseText, botId);
2207 -
2208 - const lastUserMessage = $chatBox.find('.user-message').last();
2209 - if (lastUserMessage.length) {
2210 - scrollElementToTop(lastUserMessage, botId);
2211 - }
2212 - // Show notification if chat is hidden
2213 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2214 - if ($floatingChatbot.hasClass('hidden')) {
2215 - showNotification(botId);
2216 - }
2217 - }
2218 -
2219 - // Re-enable chat input after response is displayed
2220 - enableChatInput(botId);
2221 -
2222 - if (sender === "bot" || sender === "agent") {
2223 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2224 - }
1163 + lastMessageDiv.fadeOut(200, function() {
1164 + $(this)
1165 + .html(fullMessage)
1166 + .removeClass('bot-message user-message')
1167 + .addClass(messageClass)
1168 + .attr('dir', 'auto')
1169 + .css({
1170 + 'background-color': bgColor,
1171 + 'color': fontColor,
1172 + })
1173 + .removeClass('temporary-message')
1174 + .fadeIn(200, function() {
1175 + // FIXED: Use the helper function for link tracking
1176 + if (sender === "bot" || sender === "agent") {
1177 + attachLinkTracking($(this), responseText);
1178 + }
1179 +
1180 + if (sender === "bot" || sender === "agent") {
1181 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1182 + if (lastUserMessage.length) {
1183 + scrollElementToTop(lastUserMessage);
1184 + }
1185 + // Show notification if chat is hidden
1186 + if ($('#floating-chatbot').hasClass('hidden')) {
1187 + showNotification();
1188 + }
1189 + }
1190 + });
1191 + });
2225 1192 } else {
2226 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2227 - // Re-enable chat input after response is displayed
2228 - enableChatInput(botId);
1193 + appendMessage(sender, responseText, responseHtml, images);
2229 1194 }
2230 1195 }
2231 1196
2232 1197
2233 - function appendThinkingMessage(botId) {
2234 - botId = botId || 'default';
1198 + function appendThinkingMessage() {
1199 + // Remove any existing thinking dots first
1200 + $('.thinking-dots').remove();
2235 1201
2236 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2237 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2238 - if (indicator && indicator.textContent === 'Live Agent') {
2239 - return;
2240 - }
2241 -
2242 - var $chatBox = getElement(botId, 'chat-box');
2243 -
2244 - // Remove any existing thinking dots in this bot's chat first
2245 - $chatBox.find('.thinking-dots').remove();
2246 -
2247 - // Check if we should skip inline colors (AI theme is active)
2248 - var skipColors = shouldSkipInlineColors(botId);
2249 -
2250 1202 // Retrieve the bot message font color and background color
2251 1203 var botMessageFontColor = mxchatChat.bot_message_font_color;
2252 1204 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2253 1205
2254 - // Build thinking dots HTML - skip inline colors if AI theme is active
2255 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1206 +
2256 1207 var thinkingHtml = '<div class="thinking-dots-container">' +
2257 1208 '<div class="thinking-dots">' +
2258 - '<span class="dot"' + dotStyle + '></span>' +
2259 - '<span class="dot"' + dotStyle + '></span>' +
2260 - '<span class="dot"' + dotStyle + '></span>' +
1209 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1210 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1211 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2261 1212 '</div>' +
2262 1213 '</div>';
2263 1214
2264 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2265 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2266 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2267 - scrollToBottom(botId);
1215 + // Append the thinking dots to the chat container (or within the temporary message div)
1216 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1217 + scrollToBottom();
2268 1218 }
2269 -
2270 - function removeThinkingDots(botId) {
2271 - botId = botId || 'default';
2272 - var $chatBox = getElement(botId, 'chat-box');
2273 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2274 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2275 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1219 +
1220 + function removeThinkingDots() {
1221 + $('.thinking-dots').closest('.temporary-message').remove();
2276 1222 }
2277 1223
2278 1224 // ====================================
2279 1225 // TEXT FORMATTING & PROCESSING
@@ -2307,12 +1253,9 @@
2307 1253 processedText = formatTextStyling(processedText);
2308 1254
2309 1255 // Process code blocks BEFORE processing links
2310 1256 processedText = formatCodeBlocks(processedText);
2311 -
2312 - // Process markdown tables BEFORE converting newlines to paragraphs
2313 - processedText = formatMarkdownTables(processedText);
2314 -
1257 +
2315 1258 // NOW convert to paragraphs
2316 1259 processedText = convertNewlinesToBreaks(processedText);
2317 1260
2318 1261 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2325,63 +1268,37 @@
2325 1268 // Return as a proper link without the brackets
2326 1269 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2327 1270 });
2328 1271
2329 - // Process markdown links: [text](url) and [](url)
2330 - // Uses balanced parenthesis matching to handle URLs containing parens
2331 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2332 - processedText = (function(input) {
2333 - var result = '';
2334 - var i = 0;
2335 - while (i < input.length) {
2336 - // Look for [ at current position
2337 - if (input[i] === '[') {
2338 - // Find closing ]
2339 - var closeBracket = input.indexOf(']', i + 1);
2340 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2341 - result += input[i];
2342 - i++;
2343 - continue;
2344 - }
2345 - var linkText = input.substring(i + 1, closeBracket);
2346 - // Check if URL starts with http
2347 - var urlStart = closeBracket + 2;
2348 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2349 - result += input[i];
2350 - i++;
2351 - continue;
2352 - }
2353 - // Find balanced closing paren
2354 - var depth = 1;
2355 - var j = urlStart;
2356 - while (j < input.length && depth > 0) {
2357 - if (input[j] === '(') depth++;
2358 - else if (input[j] === ')') depth--;
2359 - if (depth > 0) j++;
2360 - }
2361 - if (depth !== 0) {
2362 - result += input[i];
2363 - i++;
2364 - continue;
2365 - }
2366 - var url = input.substring(urlStart, j);
2367 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2368 - var encodedUrl = safeEncodeUrl(cleanUrl);
2369 - if (!linkText || !linkText.trim()) {
2370 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2371 - } else {
2372 - var safeText = sanitizeUserInput(linkText);
2373 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2374 - }
2375 - i = j + 1; // Skip past the closing )
2376 - } else {
2377 - result += input[i];
2378 - i++;
2379 - }
1272 + // Process proper markdown links with text: [text](url)
1273 + // This MUST have non-empty text in the first brackets
1274 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1275 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1276 + // Make sure we have actual text (not just whitespace)
1277 + if (!text || !text.trim()) {
1278 + // If no text, treat the URL as the text
1279 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1280 + const safeUrl = safeEncodeUrl(cleanUrl);
1281 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2380 1282 }
2381 - return result;
2382 - })(processedText);
1283 +
1284 + // Clean the URL
1285 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1286 + const safeUrl = safeEncodeUrl(cleanUrl);
1287 + const safeText = sanitizeUserInput(text);
1288 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1289 + });
2383 1290
1291 + // Handle empty markdown links: [](url)
1292 + // This is a specific case where there's no text
1293 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1294 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1295 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1296 + const safeUrl = safeEncodeUrl(cleanUrl);
1297 + // Use the URL itself as the link text
1298 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1299 + });
1300 +
2384 1301 // Process phone numbers: [text](tel:number)
2385 1302 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2386 1303 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2387 1304 const safePhone = safeEncodeUrl(phone);
@@ -2436,58 +1353,22 @@
2436 1353 return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
2437 1354 });
2438 1355 }
2439 1356
2440 -function formatTextStyling(text) {
2441 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
2442 - const protectedSegments = [];
2443 - let protectedText = text;
1357 + function formatTextStyling(text) {
1358 + // Handle bold text (**text**)
1359 + text = text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1360 +
1361 + // Handle italic text (*text* or _text_) - avoid conflicts with bold
1362 + text = text.replace(/(?<!\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1363 + text = text.replace(/(?<!_)_([^_\n]+)_(?!_)/g, '<em>$1</em>');
1364 +
1365 + // Handle strikethrough (~~text~~)
1366 + text = text.replace(/~~(.*?)~~/g, '<del>$1</del>');
1367 +
1368 + return text;
1369 + }
2444 1370
2445 - // Step 1a: Protect HTML href="..." attributes
2446 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
2447 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2448 - protectedSegments.push(match);
2449 - return placeholder;
2450 - });
2451 -
2452 - // Step 1b: Protect Markdown links [text](url)
2453 - // This is crucial - we need to protect the URLs in markdown format
2454 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
2455 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2456 - protectedSegments.push(match);
2457 - return placeholder;
2458 - });
2459 -
2460 - // Step 1c: Also protect bare URLs that might exist
2461 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
2462 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
2463 - protectedSegments.push(match);
2464 - return placeholder;
2465 - });
2466 -
2467 - // Step 2: Now apply text styling to the protected text
2468 - // Handle bold text (**text**)
2469 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
2470 -
2471 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
2472 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
2473 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
2474 -
2475 - // Handle underscores for italic - Safari-compatible (no lookbehind)
2476 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
2477 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
2478 -
2479 - // Handle strikethrough (~~text~~)
2480 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
2481 -
2482 - // Step 3: Restore all protected segments
2483 - protectedSegments.forEach((original, index) => {
2484 - const placeholder = `__PROTECTED_${index}__`;
2485 - protectedText = protectedText.replace(placeholder, original);
2486 - });
2487 -
2488 - return protectedText;
2489 -}
2490 1371 function formatBoldText(text) {
2491 1372 // This function is kept for compatibility but now uses formatTextStyling
2492 1373 return formatTextStyling(text);
2493 1374 }
@@ -2533,78 +1414,9 @@
2533 1414 });
2534 1415
2535 1416 return text;
2536 1417 }
2537 -
2538 - function formatMarkdownTables(text) {
2539 - var lines = text.split('\n');
2540 - var result = [];
2541 - var i = 0;
2542 -
2543 - while (i < lines.length) {
2544 - // Check for a table: current line has pipes AND next line is a separator row
2545 - if (i + 1 < lines.length &&
2546 - lines[i].indexOf('|') !== -1 &&
2547 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2548 -
2549 - var tableLines = [];
2550 - var headerLine = lines[i];
2551 - var separatorLine = lines[i + 1];
2552 - tableLines.push(headerLine);
2553 - tableLines.push(separatorLine);
2554 -
2555 - // Collect remaining table rows
2556 - var j = i + 2;
2557 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2558 - tableLines.push(lines[j]);
2559 - j++;
2560 - }
2561 -
2562 - // Parse alignment from separator row
2563 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2564 - var alignments = sepCells.map(function(cell) {
2565 - var trimmed = cell.trim();
2566 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2567 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2568 - return 'left';
2569 - });
2570 -
2571 - // Build HTML table
2572 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2573 -
2574 - // Header row
2575 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2576 - html += '<thead><tr>';
2577 - headerCells.forEach(function(cell, idx) {
2578 - var align = alignments[idx] || 'left';
2579 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2580 - });
2581 - html += '</tr></thead>';
2582 -
2583 - // Body rows
2584 - html += '<tbody>';
2585 - for (var r = 2; r < tableLines.length; r++) {
2586 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2587 - html += '<tr>';
2588 - rowCells.forEach(function(cell, idx) {
2589 - var align = alignments[idx] || 'left';
2590 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2591 - });
2592 - html += '</tr>';
2593 - }
2594 - html += '</tbody></table></div>';
2595 -
2596 - result.push(html);
2597 - i = j;
2598 - } else {
2599 - result.push(lines[i]);
2600 - i++;
2601 - }
2602 - }
2603 -
2604 - return result.join('\n');
2605 - }
2606 -
1418 +
2607 1419 function sanitizeUserInput(text) {
2608 1420 const div = document.createElement('div');
2609 1421 div.textContent = text;
2610 1422 return div.innerHTML;
@@ -2634,21 +1446,10 @@
2634 1446 // ====================================
2635 1447 // UI & SCROLLING CONTROLS
2636 1448 // ====================================
2637 1449
2638 - function scrollToBottom(botIdOrInstant, instant) {
2639 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2640 - var botId = 'default';
2641 - if (typeof botIdOrInstant === 'string') {
2642 - botId = botIdOrInstant;
2643 - instant = instant || false;
2644 - } else if (typeof botIdOrInstant === 'boolean') {
2645 - instant = botIdOrInstant;
2646 - } else {
2647 - instant = false;
2648 - }
2649 -
2650 - var chatBox = getElement(botId, 'chat-box');
1450 + function scrollToBottom(instant = false) {
1451 + var chatBox = $('#chat-box');
2651 1452 if (instant) {
2652 1453 // Instantly set the scroll position to the bottom
2653 1454 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2654 1455 } else {
@@ -2657,15 +1458,15 @@
2657 1458 const scrollHeight = chatBox.prop("scrollHeight");
2658 1459 const initialScroll = chatBox.scrollTop();
2659 1460 const distance = scrollHeight - initialScroll;
2660 1461 const duration = 500; // Duration in ms
2661 -
1462 +
2662 1463 function smoothScroll(timestamp) {
2663 1464 if (!start) start = timestamp;
2664 1465 const progress = timestamp - start;
2665 1466 const currentScroll = initialScroll + (distance * (progress / duration));
2666 1467 chatBox.scrollTop(currentScroll);
2667 -
1468 +
2668 1469 if (progress < duration) {
2669 1470 requestAnimationFrame(smoothScroll);
2670 1471 } else {
2671 1472 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2670,37 +1471,33 @@
2670 1471 } else {
2671 1472 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2672 1473 }
2673 1474 }
2674 -
1475 +
2675 1476 requestAnimationFrame(smoothScroll);
2676 1477 }
2677 1478 }
2678 -
2679 - function scrollElementToTop(element, botId, topOffset) {
2680 - botId = botId || 'default';
2681 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2682 - var chatBox = getElement(botId, 'chat-box');
1479 +
1480 + function scrollElementToTop(element) {
1481 + var chatBox = $('#chat-box');
2683 1482 var elementTop = element.position().top + chatBox.scrollTop();
2684 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1483 + chatBox.animate({ scrollTop: elementTop }, 500);
2685 1484 }
2686 -
2687 - function showChatWidget(botId) {
2688 - botId = botId || 'default';
2689 - var $button = getElement(botId, 'floating-chatbot-button');
1485 +
1486 + function showChatWidget() {
2690 1487 // First ensure display is set
2691 - $button.css('display', 'flex');
1488 + $('#floating-chatbot-button').css('display', 'flex');
2692 1489 // Then handle the fade
2693 - $button.fadeTo(500, 1);
1490 + $('#floating-chatbot-button').fadeTo(500, 1);
2694 1491 // Force visibility
2695 - $button.removeClass('hidden');
1492 + $('#floating-chatbot-button').removeClass('hidden');
1493 + //console.log('Showing widget');
2696 1494 }
2697 -
2698 - function hideChatWidget(botId) {
2699 - botId = botId || 'default';
2700 - var $button = getElement(botId, 'floating-chatbot-button');
2701 - $button.css('display', 'none');
2702 - $button.addClass('hidden');
1495 +
1496 + function hideChatWidget() {
1497 + $('#floating-chatbot-button').css('display', 'none');
1498 + $('#floating-chatbot-button').addClass('hidden');
1499 + //console.log('Hiding widget');
2703 1500 }
2704 1501
2705 1502 function disableScroll() {
2706 1503 if (isMobile()) {
@@ -2729,15 +1526,18 @@
2729 1526 // NOTIFICATION SYSTEM
2730 1527 // ====================================
2731 1528
2732 1529 function createNotificationBadge() {
1530 + //console.log("Creating notification badge...");
2733 1531 const chatButton = document.getElementById('floating-chatbot-button');
2734 -
1532 + //console.log("Chat button found:", !!chatButton);
1533 +
2735 1534 if (!chatButton) return;
2736 -
1535 +
2737 1536 // Remove any existing badge first
2738 1537 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2739 1538 if (existingBadge) {
1539 + //console.log("Removing existing badge");
2740 1540 existingBadge.remove();
2741 1541 }
2742 1542
2743 1543 notificationBadge = document.createElement('div');
@@ -2759,43 +1559,34 @@
2759 1559 chatButton.appendChild(notificationBadge);
2760 1560
2761 1561 }
2762 1562
2763 - function showNotification(botId) {
2764 - botId = botId || 'default';
2765 - const badge = getElementDOM(botId, 'chat-notification-badge');
2766 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2767 - if (badge && $floatingChatbot.hasClass('hidden')) {
1563 + function showNotification() {
1564 + const badge = document.getElementById('chat-notification-badge');
1565 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2768 1566 badge.style.display = 'block';
2769 1567 badge.textContent = '1';
2770 1568 }
2771 1569 }
2772 -
2773 - function hideNotification(botId) {
2774 - botId = botId || 'default';
2775 - const badge = getElementDOM(botId, 'chat-notification-badge');
1570 +
1571 + function hideNotification() {
1572 + const badge = document.getElementById('chat-notification-badge');
2776 1573 if (badge) {
2777 1574 badge.style.display = 'none';
2778 1575 }
2779 1576 }
2780 -
2781 - function startNotificationChecking(botId) {
2782 - botId = botId || 'default';
1577 +
1578 + function startNotificationChecking() {
2783 1579 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2784 1580 if (!chatPersistenceEnabled) return;
2785 -
2786 - createNotificationBadge(botId);
2787 - var instance = MxChatInstances.get(botId);
2788 - instance.notificationCheckInterval = setInterval(function() {
2789 - checkForNewMessages(botId);
2790 - }, 30000); // Check every 30 seconds
1581 +
1582 + createNotificationBadge();
1583 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2791 1584 }
2792 -
2793 - function stopNotificationChecking(botId) {
2794 - botId = botId || 'default';
2795 - var instance = MxChatInstances.get(botId);
2796 - if (instance.notificationCheckInterval) {
2797 - clearInterval(instance.notificationCheckInterval);
1585 +
1586 + function stopNotificationChecking() {
1587 + if (notificationCheckInterval) {
1588 + clearInterval(notificationCheckInterval);
2798 1589 }
2799 1590 }
2800 1591
2801 1592 function checkForNewMessages() {
@@ -2821,35 +1612,63 @@
2821 1612 });
2822 1613 }
2823 1614
2824 1615
2825 -// ====================================
2826 -// LIVE AGENT FUNCTIONALITY
2827 -// ====================================
2828 -
2829 -function startPolling(botId) {
2830 - botId = botId || 'default';
2831 - var instance = MxChatInstances.get(botId);
2832 - // Clear any existing interval first
2833 - stopPolling(botId);
2834 - instance.pollingInterval = setInterval(function() {
2835 - checkForAgentMessages(botId);
2836 - }, 5000);
1616 + // ====================================
1617 + // LIVE AGENT FUNCTIONALITY
1618 + // ====================================
1619 +
1620 +function updateChatModeIndicator(mode) {
1621 + //console.log("updateChatModeIndicator called with mode:", mode);
1622 + const indicator = document.getElementById('chat-mode-indicator');
1623 + if (indicator) {
1624 + const oldText = indicator.textContent;
1625 +
1626 + if (mode === 'agent') {
1627 + indicator.textContent = 'Live Agent';
1628 + startPolling();
1629 + //console.log("Set indicator to Live Agent");
1630 + } else {
1631 + // Everything else is AI mode
1632 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1633 + indicator.textContent = customAiText;
1634 + stopPolling();
1635 + //console.log("Set indicator to AI Agent:", customAiText);
1636 + }
1637 +
1638 + // Force immediate DOM update
1639 + if (oldText !== indicator.textContent) {
1640 + // Force a reflow to ensure the change is visible immediately
1641 + indicator.offsetHeight;
1642 +
1643 + // Double-check after a brief moment
1644 + setTimeout(() => {
1645 + //console.log("Final indicator text:", indicator.textContent);
1646 + }, 50);
1647 + }
1648 + } else {
1649 + //console.error("Chat mode indicator element not found!");
1650 + }
2837 1651 }
2838 1652
2839 -function stopPolling(botId) {
2840 - botId = botId || 'default';
2841 - var instance = MxChatInstances.get(botId);
2842 - if (instance.pollingInterval) {
2843 - clearInterval(instance.pollingInterval);
2844 - instance.pollingInterval = null;
1653 + function startPolling() {
1654 + // Clear any existing interval first
1655 + stopPolling();
1656 + // Start new polling interval
1657 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1658 + //console.log("Started agent message polling");
2845 1659 }
2846 -}
2847 -
2848 -function checkForAgentMessages(botId) {
2849 - botId = botId || 'default';
2850 - var instance = MxChatInstances.get(botId);
2851 - const sessionId = getChatSession(botId);
1660 +
1661 + function stopPolling() {
1662 + if (pollingInterval) {
1663 + clearInterval(pollingInterval);
1664 + pollingInterval = null;
1665 + //console.log("Stopped agent message polling");
1666 + }
1667 + }
1668 +
1669 +function checkForAgentMessages() {
1670 + const sessionId = getChatSession();
2852 1671 $.ajax({
2853 1672 url: mxchatChat.ajax_url,
2854 1673 type: 'POST',
2855 1674 dataType: 'json',
@@ -2855,44 +1674,35 @@
2855 1674 dataType: 'json',
2856 1675 data: {
2857 1676 action: 'mxchat_fetch_new_messages',
2858 1677 session_id: sessionId,
2859 - last_seen_id: instance.lastSeenMessageId,
2860 - persistence_enabled: 'true',
1678 + last_seen_id: lastSeenMessageId,
1679 + persistence_enabled: 'true', // Add this too
2861 1680 nonce: mxchatChat.nonce
2862 1681 },
2863 1682 success: function (response) {
2864 1683 if (response.success && response.data?.new_messages) {
2865 1684 let hasNewMessage = false;
2866 -
1685 +
2867 1686 response.data.new_messages.forEach(function (message) {
2868 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1687 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2869 1688 hasNewMessage = true;
2870 - appendMessage("agent", message.content, '', [], false, botId);
2871 - instance.lastSeenMessageId = message.id;
2872 - instance.processedMessageIds.add(message.id);
1689 + // CHANGE THIS LINE:
1690 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1691 + lastSeenMessageId = message.id;
1692 + processedMessageIds.add(message.id);
2873 1693 }
2874 1694 });
2875 1695
2876 - if (hasNewMessage) {
2877 - enableChatInput(botId);
1696 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1697 + showNotification();
2878 1698 }
2879 -
2880 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2881 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2882 - showNotification(botId);
2883 - }
2884 -
2885 - scrollToBottom(botId, true);
1699 +
1700 + scrollToBottom(true);
2886 1701 }
2887 -
2888 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2889 - if (response.success && response.data?.chat_mode) {
2890 - updateChatModeIndicator(response.data.chat_mode, botId);
2891 - }
2892 1702 },
2893 1703 error: function (xhr, status, error) {
2894 - // Polling error - silently continue
1704 + //console.error("Polling error:", xhr, status, error);
2895 1705 }
2896 1706 });
2897 1707 }
2898 1708
@@ -2898,30 +1708,19 @@
2898 1708
2899 1709 // ====================================
2900 1710 // CHAT HISTORY & PERSISTENCE
2901 1711 // ====================================
2902 -
2903 -function loadChatHistory(botId, onComplete) {
2904 - botId = botId || 'default';
2905 - var instance = MxChatInstances.get(botId);
2906 -
1712 +// Update the loadChatHistory function:
1713 +function loadChatHistory() {
2907 1714 // Prevent duplicate loading
2908 - if (instance.chatHistoryLoaded) {
2909 - if (onComplete) onComplete();
1715 + if (chatHistoryLoaded) {
1716 + // console.log('Chat history already loaded, skipping...');
2910 1717 return;
2911 1718 }
2912 -
2913 - // Use getChatSession which returns null if no session exists (does NOT create one)
2914 - var sessionId = getChatSession(botId);
1719 +
1720 + var sessionId = getChatSession();
2915 1721 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2916 1722
2917 - // No session yet — nothing to load. History will load after first message via ensureSession.
2918 - if (!sessionId) {
2919 - instance.chatHistoryLoaded = true;
2920 - if (onComplete) onComplete();
2921 - return;
2922 - }
2923 -
2924 1723 if (chatPersistenceEnabled && sessionId) {
2925 1724 $.ajax({
2926 1725 url: mxchatChat.ajax_url,
2927 1726 type: 'POST',
@@ -2930,28 +1729,19 @@
2930 1729 action: 'mxchat_fetch_conversation_history',
2931 1730 session_id: sessionId
2932 1731 },
2933 1732 success: function(response) {
2934 - // Handle session reset (IP changed while user was away)
2935 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2936 - // Silent reset — new session but don't clear UI
2937 - MxChatInstances.silentResetSession(botId);
2938 - instance.chatHistoryLoaded = true; // Prevent retry loop
2939 - if (onComplete) onComplete();
2940 - return;
2941 - }
2942 -
2943 1733 // Check if the response indicates success
2944 1734 if (response.success) {
2945 1735 // Handle case where conversation data exists and is an array
2946 1736 if (response.data && Array.isArray(response.data.conversation)) {
2947 - var $chatBox = getElement(botId, 'chat-box');
1737 + var $chatBox = $('#chat-box');
2948 1738 var $fragment = $(document.createDocumentFragment());
2949 - let highestMessageId = instance.lastSeenMessageId;
1739 + let highestMessageId = lastSeenMessageId;
2950 1740
2951 1741 // Update chat mode if provided
2952 1742 if (response.data.chat_mode) {
2953 - updateChatModeIndicator(response.data.chat_mode, botId);
1743 + updateChatModeIndicator(response.data.chat_mode);
2954 1744 }
2955 1745
2956 1746 // Only process if there are actual messages
2957 1747 if (response.data.conversation.length > 0) {
@@ -2956,9 +1746,9 @@
2956 1746 // Only process if there are actual messages
2957 1747 if (response.data.conversation.length > 0) {
2958 1748 // IMPORTANT: Clear existing messages before loading history
2959 1749 $chatBox.empty();
2960 -
1750 +
2961 1751 $.each(response.data.conversation, function(index, message) {
2962 1752 // Skip agent messages if persistence is off
2963 1753 if (!chatPersistenceEnabled && message.role === 'agent') {
2964 1754 return;
@@ -2993,19 +1783,9 @@
2993 1783 var content = message.content;
2994 1784 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2995 1785 content = decodeHTMLEntities(content);
2996 1786
2997 - // Skip linkify for messages containing structured HTML
2998 - // (forms, product cards, galleries, etc.) to avoid
2999 - // markdown formatting corrupting HTML attributes
3000 - // (e.g. underscores in name="field_name" becoming <em> tags)
3001 - if (content.includes("mxchat-product-card") ||
3002 - content.includes("mxchat-image-gallery") ||
3003 - content.includes("mxchat-featured-products") ||
3004 - content.includes("<form") ||
3005 - content.includes("<input") ||
3006 - content.includes("<select") ||
3007 - content.includes("<textarea")) {
1787 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
3008 1788 messageElement.html(content);
3009 1789 } else {
3010 1790 var formattedContent = linkify(content);
3011 1791 messageElement.html(formattedContent);
@@ -3015,47 +1795,42 @@
3015 1795
3016 1796 // Track message IDs
3017 1797 if (message.id) {
3018 1798 highestMessageId = Math.max(highestMessageId, message.id);
3019 - instance.processedMessageIds.add(message.id);
1799 + processedMessageIds.add(message.id);
3020 1800 }
3021 1801 });
3022 1802
3023 1803 // Only append messages and scroll if we have content
3024 1804 $chatBox.append($fragment);
3025 - scrollToBottom(botId, true);
1805 + scrollToBottom(true);
3026 1806
3027 1807 // Collapse quick questions if we have conversation history
3028 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3029 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3030 - collapseQuickQuestions(botId);
1808 + if (hasQuickQuestions()) {
1809 + collapseQuickQuestions();
3031 1810 }
3032 1811
3033 1812 // Update lastSeenMessageId after history loads
3034 - instance.lastSeenMessageId = highestMessageId;
1813 + lastSeenMessageId = highestMessageId;
3035 1814
3036 1815 // Only update chat mode if persistence is enabled and we have messages
3037 1816 if (chatPersistenceEnabled) {
3038 1817 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3039 1818 if (lastMessage.role === 'agent') {
3040 - updateChatModeIndicator('agent', botId);
1819 + updateChatModeIndicator('agent');
3041 1820 }
3042 1821 }
3043 -
1822 +
3044 1823 // Mark as loaded ONLY after successful load
3045 - instance.chatHistoryLoaded = true;
1824 + chatHistoryLoaded = true;
3046 1825 }
3047 1826 }
3048 1827 }
3049 - if (onComplete) onComplete();
3050 1828 },
3051 1829 error: function(xhr, status, error) {
3052 - // Error loading chat history - silently continue
3053 - if (onComplete) onComplete();
1830 + //console.error("AJAX error loading chat history:", status, error);
3054 1831 }
3055 1832 });
3056 - } else {
3057 - if (onComplete) onComplete();
3058 1833 }
3059 1834 }
3060 1835
3061 1836
@@ -3069,42 +1844,40 @@
3069 1844 element.addEventListener(eventType, handler);
3070 1845 }
3071 1846 }
3072 1847
3073 - function showActivePdf(filename, botId) {
3074 - botId = botId || 'default';
3075 - const container = getElementDOM(botId, 'active-pdf-container');
3076 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3077 -
1848 + function showActivePdf(filename) {
1849 + const container = document.getElementById('active-pdf-container');
1850 + const nameElement = document.getElementById('active-pdf-name');
1851 +
3078 1852 if (!container || !nameElement) {
1853 + //console.error('PDF container elements not found');
3079 1854 return;
3080 1855 }
3081 -
1856 +
3082 1857 nameElement.textContent = filename;
3083 1858 container.style.display = 'flex';
3084 1859 }
3085 -
3086 - function showActiveWord(filename, botId) {
3087 - botId = botId || 'default';
3088 - const container = getElementDOM(botId, 'active-word-container');
3089 - const nameElement = getElementDOM(botId, 'active-word-name');
3090 -
1860 +
1861 + function showActiveWord(filename) {
1862 + const container = document.getElementById('active-word-container');
1863 + const nameElement = document.getElementById('active-word-name');
1864 +
3091 1865 if (!container || !nameElement) {
1866 + //console.error('Word document container elements not found');
3092 1867 return;
3093 1868 }
3094 -
1869 +
3095 1870 nameElement.textContent = filename;
3096 1871 container.style.display = 'flex';
3097 1872 }
3098 -
3099 - function removeActivePdf(botId) {
3100 - botId = botId || 'default';
3101 - var instance = MxChatInstances.get(botId);
3102 - const container = getElementDOM(botId, 'active-pdf-container');
3103 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3104 -
3105 - if (!container || !nameElement || !instance.activePdfFile) return;
3106 -
1873 +
1874 + function removeActivePdf() {
1875 + const container = document.getElementById('active-pdf-container');
1876 + const nameElement = document.getElementById('active-pdf-name');
1877 +
1878 + if (!container || !nameElement || !activePdfFile) return;
1879 +
3107 1880 fetch(mxchatChat.ajax_url, {
3108 1881 method: 'POST',
3109 1882 headers: {
3110 1883 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3110,9 +1883,9 @@
3110 1883 'Content-Type': 'application/x-www-form-urlencoded',
3111 1884 },
3112 1885 body: new URLSearchParams({
3113 1886 'action': 'mxchat_remove_pdf',
3114 - 'session_id': getChatSession(botId),
1887 + 'session_id': sessionId,
3115 1888 'nonce': mxchatChat.nonce
3116 1889 })
3117 1890 })
3118 1891 .then(response => response.json())
@@ -3119,25 +1892,23 @@
3119 1892 .then(data => {
3120 1893 if (data.success) {
3121 1894 container.style.display = 'none';
3122 1895 nameElement.textContent = '';
3123 - instance.activePdfFile = null;
3124 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1896 + activePdfFile = null;
1897 + appendMessage('bot', 'PDF removed.');
3125 1898 }
3126 1899 })
3127 1900 .catch(error => {
3128 - // Error removing PDF - silently continue
1901 + //console.error('Error removing PDF:', error);
3129 1902 });
3130 1903 }
3131 -
3132 - function removeActiveWord(botId) {
3133 - botId = botId || 'default';
3134 - var instance = MxChatInstances.get(botId);
3135 - const container = getElementDOM(botId, 'active-word-container');
3136 - const nameElement = getElementDOM(botId, 'active-word-name');
3137 -
3138 - if (!container || !nameElement || !instance.activeWordFile) return;
3139 -
1904 +
1905 + function removeActiveWord() {
1906 + const container = document.getElementById('active-word-container');
1907 + const nameElement = document.getElementById('active-word-name');
1908 +
1909 + if (!container || !nameElement || !activeWordFile) return;
1910 +
3140 1911 fetch(mxchatChat.ajax_url, {
3141 1912 method: 'POST',
3142 1913 headers: {
3143 1914 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3143,9 +1914,9 @@
3143 1914 'Content-Type': 'application/x-www-form-urlencoded',
3144 1915 },
3145 1916 body: new URLSearchParams({
3146 1917 'action': 'mxchat_remove_word',
3147 - 'session_id': getChatSession(botId),
1918 + 'session_id': sessionId,
3148 1919 'nonce': mxchatChat.nonce
3149 1920 })
3150 1921 })
3151 1922 .then(response => response.json())
@@ -3152,58 +1923,61 @@
3152 1923 .then(data => {
3153 1924 if (data.success) {
3154 1925 container.style.display = 'none';
3155 1926 nameElement.textContent = '';
3156 - instance.activeWordFile = null;
3157 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1927 + activeWordFile = null;
1928 + appendMessage('bot', 'Word document removed.');
3158 1929 }
3159 1930 })
3160 1931 .catch(error => {
3161 - // Error removing Word document - silently continue
1932 + //console.error('Error removing Word document:', error);
3162 1933 });
3163 1934 }
3164 -
1935 +
3165 1936 // ====================================
3166 1937 // CONSENT & COMPLIANCE (GDPR)
3167 1938 // ====================================
3168 -
3169 - function initializeChatVisibility(botId) {
3170 - botId = botId || 'default';
3171 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3172 - mxchatChat.complianz_toggle === '1' ||
1939 +
1940 + function initializeChatVisibility() {
1941 + //console.log('Initializing chat visibility');
1942 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1943 + mxchatChat.complianz_toggle === '1' ||
3173 1944 mxchatChat.complianz_toggle === 1;
3174 -
1945 +
3175 1946 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3176 1947 // Initial check
3177 - checkConsentAndShowChat(botId);
3178 -
1948 + checkConsentAndShowChat();
1949 +
3179 1950 // Listen for consent changes
3180 1951 $(document).on('cmplz_status_change', function(event) {
3181 - checkConsentAndShowChat(botId);
1952 + //console.log('Status change detected');
1953 + checkConsentAndShowChat();
3182 1954 });
3183 1955 } else {
3184 1956 // If Complianz is not enabled, always show
3185 - getElement(botId, 'floating-chatbot-button')
1957 + $('#floating-chatbot-button')
3186 1958 .css('display', 'flex')
3187 1959 .removeClass('hidden no-consent')
3188 1960 .fadeTo(500, 1);
3189 -
1961 +
3190 1962 // Also check pre-chat message when Complianz is not enabled
3191 - checkPreChatDismissal(botId);
1963 + checkPreChatDismissal();
3192 1964 }
3193 1965 }
3194 1966
3195 -
3196 - function checkConsentAndShowChat(botId) {
3197 - botId = botId || 'default';
1967 +
1968 + function checkConsentAndShowChat() {
3198 1969 var consentStatus = cmplz_has_consent('marketing');
3199 1970 var consentType = complianz.consenttype;
3200 -
3201 - let $widget = getElement(botId, 'floating-chatbot-button');
3202 - let $chatbot = getElement(botId, 'floating-chatbot');
3203 - let $preChat = getElement(botId, 'pre-chat-message');
3204 -
1971 +
1972 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1973 +
1974 + let $widget = $('#floating-chatbot-button');
1975 + let $chatbot = $('#floating-chatbot');
1976 + let $preChat = $('#pre-chat-message');
1977 +
3205 1978 if (consentStatus === true) {
1979 + //console.log('Consent granted - showing widget');
3206 1980 $widget
3207 1981 .removeClass('no-consent')
3208 1982 .css('display', 'flex')
3209 1983 .removeClass('hidden')
@@ -3208,12 +1982,13 @@
3208 1982 .css('display', 'flex')
3209 1983 .removeClass('hidden')
3210 1984 .fadeTo(500, 1);
3211 1985 $chatbot.removeClass('no-consent');
3212 -
1986 +
3213 1987 // Show pre-chat message if not dismissed
3214 - checkPreChatDismissal(botId);
1988 + checkPreChatDismissal();
3215 1989 } else {
1990 + //console.log('No consent - hiding widget');
3216 1991 $widget
3217 1992 .addClass('no-consent')
3218 1993 .fadeTo(500, 0, function() {
3219 1994 $(this)
@@ -3220,9 +1995,9 @@
3220 1995 .css('display', 'none')
3221 1996 .addClass('hidden');
3222 1997 });
3223 1998 $chatbot.addClass('no-consent');
3224 -
1999 +
3225 2000 // Hide pre-chat message when no consent
3226 2001 $preChat.hide();
3227 2002 }
3228 2003 }
@@ -3230,38 +2005,46 @@
3230 2005
3231 2006 // ====================================
3232 2007 // PRE-CHAT MESSAGE HANDLING
3233 2008 // ====================================
3234 -
3235 - function checkPreChatDismissal(botId) {
3236 - botId = botId || 'default';
3237 - try {
3238 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3239 - if (dismissedAt) {
3240 - // Re-show after 24 hours
3241 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3242 - if (elapsed < 86400000) {
3243 - getElement(botId, 'pre-chat-message').hide();
3244 - return;
2009 +
2010 + function checkPreChatDismissal() {
2011 + $.ajax({
2012 + url: mxchatChat.ajax_url,
2013 + type: 'POST',
2014 + data: {
2015 + action: 'mxchat_check_pre_chat_message_status',
2016 + _ajax_nonce: mxchatChat.nonce
2017 + },
2018 + success: function(response) {
2019 + if (response.success && !response.data.dismissed) {
2020 + $('#pre-chat-message').fadeIn(250);
2021 + } else {
2022 + $('#pre-chat-message').hide();
3245 2023 }
3246 - // Expired — clear and show again
3247 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2024 + },
2025 + error: function() {
2026 + //console.error('Failed to check pre-chat message dismissal status.');
3248 2027 }
3249 - getElement(botId, 'pre-chat-message').fadeIn(250);
3250 - } catch (e) {
3251 - // localStorage unavailable — show the message
3252 - getElement(botId, 'pre-chat-message').fadeIn(250);
3253 - }
2028 + });
3254 2029 }
3255 -
3256 - function handlePreChatDismissal(botId) {
3257 - botId = botId || 'default';
3258 - getElement(botId, 'pre-chat-message').fadeOut(200);
3259 - try {
3260 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3261 - } catch (e) {
3262 - // localStorage unavailable — dismissal won't persist
3263 - }
2030 +
2031 + function handlePreChatDismissal() {
2032 + $('#pre-chat-message').fadeOut(200);
2033 + $.ajax({
2034 + url: mxchatChat.ajax_url,
2035 + type: 'POST',
2036 + data: {
2037 + action: 'mxchat_dismiss_pre_chat_message',
2038 + _ajax_nonce: mxchatChat.nonce
2039 + },
2040 + success: function() {
2041 + $('#pre-chat-message').hide();
2042 + },
2043 + error: function() {
2044 + //console.error('Failed to dismiss pre-chat message.');
2045 + }
2046 + });
3264 2047 }
3265 2048
3266 2049
3267 2050 // ====================================
@@ -3287,307 +2070,231 @@
3287 2070 // ====================================
3288 2071
3289 2072 $(document).on('click', '.mxchat-popular-question', function () {
3290 2073 var question = $(this).text();
3291 - var botId = getBotIdFromElement(this);
3292 -
2074 +
3293 2075 // Append the question as if the user typed it
3294 - appendMessage("user", question, '', [], false, botId);
3295 -
2076 + appendMessage("user", question);
2077 +
3296 2078 // Only collapse if there are questions
3297 - if (hasQuickQuestions(botId)) {
3298 - collapseQuickQuestions(botId);
2079 + if (hasQuickQuestions()) {
2080 + collapseQuickQuestions();
3299 2081 }
3300 -
2082 +
3301 2083 // Send the question to the server
3302 - sendMessageToChatbot(question, botId);
2084 + sendMessageToChatbot(question);
3303 2085 });
3304 2086
3305 2087 $(document).on('click', '.questions-toggle-btn', function(e) {
3306 2088 e.preventDefault();
3307 2089 e.stopPropagation();
3308 - var botId = getBotIdFromElement(this);
3309 - expandQuickQuestions(botId);
2090 + expandQuickQuestions();
3310 2091 });
3311 2092
3312 2093 $(document).on('click', '.questions-collapse-btn', function(e) {
3313 2094 e.preventDefault();
3314 2095 e.stopPropagation();
3315 - var botId = getBotIdFromElement(this);
3316 - collapseQuickQuestions(botId);
2096 + collapseQuickQuestions();
3317 2097 });
3318 2098
3319 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3320 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3321 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3322 - if (e.type === 'keydown') {
3323 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3324 - e.preventDefault();
3325 - }
3326 - var botId = getBotIdFromElement(this);
3327 - var $chatbot = getElement(botId, 'floating-chatbot');
3328 - var $badge = getElement(botId, 'chat-notification-badge');
3329 - var $preChat = getElement(botId, 'pre-chat-message');
3330 -
3331 - if ($chatbot.hasClass('hidden')) {
3332 - $chatbot.removeClass('hidden').addClass('visible')
3333 - .attr('aria-modal', 'true').attr('role', 'dialog');
3334 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3335 - $badge.hide(); // Hide notification when opening chat
2099 + // Chatbot visibility toggle handlers
2100 + $(document).on('click', '#floating-chatbot-button', function() {
2101 + var chatbot = $('#floating-chatbot');
2102 + if (chatbot.hasClass('hidden')) {
2103 + chatbot.removeClass('hidden').addClass('visible');
2104 + $(this).addClass('hidden');
2105 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3336 2106 disableScroll();
3337 - $preChat.fadeOut(250);
3338 -
3339 - // First open per page load: re-fetch behavior settings in case
3340 - // this page's inline values came from a stale full-page cache
3341 - // (plan-32db95). Idempotent — later opens are a no-op.
3342 - mxchatRefreshDynamicSettings();
3343 -
3344 - // Load chat history for returning visitors (persistence)
3345 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3346 - if (chatPersistenceEnabled) {
3347 - MxChatInstances.ensureSession(botId);
3348 - }
3349 -
3350 - // Deferred email check — only on first widget open
3351 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3352 - var instance = MxChatInstances.get(botId);
3353 - if (emailBlocker && !instance.emailCheckDone) {
3354 - instance.emailCheckDone = true;
3355 - resolveEmailState(botId);
3356 - } else if (!emailBlocker) {
3357 - // No email collection — still route through showChatContainerForBot
3358 - // so the loader is shown while chat history loads
3359 - showChatContainerForBot(botId);
3360 - }
3361 -
3362 - // Move keyboard focus into the message input after the open transition.
3363 - setTimeout(function() {
3364 - var chatInput = getElementDOM(botId, 'chat-input');
3365 - if (chatInput && !chatInput.disabled) {
3366 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3367 - }
3368 - }, 300);
2107 + $('#pre-chat-message').fadeOut(250);
3369 2108 } else {
3370 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3371 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2109 + chatbot.removeClass('visible').addClass('hidden');
2110 + $(this).removeClass('hidden');
3372 2111 enableScroll();
3373 - checkPreChatDismissal(botId);
2112 + checkPreChatDismissal();
3374 2113 }
3375 2114 });
3376 -
3377 - // Allow clicking anywhere on the title bar to close the chatbot.
3378 - // Returns keyboard focus to the launcher so keyboard users don't get
3379 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3380 - // heuristic-based so mouse-triggered close won't show a focus ring.
3381 - $(document).on('click', '.chatbot-top-bar', function() {
3382 - var botId = getBotIdFromElement(this);
3383 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3384 - var $launcher = getElement(botId, 'floating-chatbot-button');
3385 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2115 +
2116 + $(document).on('click', '#exit-chat-button', function() {
2117 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2118 + $('#floating-chatbot-button').removeClass('hidden');
3386 2119 enableScroll();
3387 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3388 2120 });
3389 -
3390 - // Global Escape-key handler — closes any visible chat widget and
3391 - // returns focus to its launcher. Standard modal-dismissal pattern;
3392 - // pairs with aria-modal="true" set on the widget when it opens.
3393 - $(document).on('keydown', function(e) {
3394 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3395 - var $visible = $('.floating-chatbot.visible');
3396 - if (!$visible.length) return;
3397 - e.preventDefault();
3398 - $visible.each(function() {
3399 - var botId = getBotIdFromElement(this);
3400 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3401 - var $launcher = getElement(botId, 'floating-chatbot-button');
3402 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3403 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3404 - });
3405 - enableScroll();
3406 - });
3407 -
2121 +
3408 2122 $(document).on('click', '.close-pre-chat-message', function(e) {
3409 2123 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3410 - var botId = getBotIdFromElement(this);
3411 - handlePreChatDismissal(botId);
2124 + $('#pre-chat-message').fadeOut(200, function() {
2125 + $(this).remove();
2126 + });
3412 2127 });
2128 +
3413 2129
3414 -
3415 - // PDF upload button handlers - use class selector
3416 - $(document).on('click', '.pdf-upload-btn', function() {
3417 - var botId = getBotIdFromElement(this);
3418 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3419 - if (pdfInput) pdfInput.click();
3420 - });
3421 -
3422 - // Word upload button handlers - use class selector
3423 - $(document).on('click', '.word-upload-btn', function() {
3424 - var botId = getBotIdFromElement(this);
3425 - var wordInput = getElementDOM(botId, 'word-upload');
3426 - if (wordInput) wordInput.click();
3427 - });
2130 + // PDF upload button handlers
2131 + if (document.getElementById('pdf-upload-btn')) {
2132 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2133 + document.getElementById('pdf-upload').click();
2134 + });
2135 + }
3428 2136
3429 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3430 - $(document).on('change', '.pdf-upload', async function(e) {
3431 - var botId = getBotIdFromElement(this);
3432 - var instance = MxChatInstances.get(botId);
3433 - const file = this.files[0];
3434 - const sessionId = MxChatInstances.ensureSession(botId);
3435 -
2137 + // Word upload button handlers
2138 + if (document.getElementById('word-upload-btn')) {
2139 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2140 + document.getElementById('word-upload').click();
2141 + });
2142 + }
2143 +
2144 + // PDF file input change handler
2145 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2146 + const file = e.target.files[0];
2147 +
3436 2148 if (!file || file.type !== 'application/pdf') {
3437 2149 alert('Please select a valid PDF file.');
3438 2150 return;
3439 2151 }
3440 -
2152 +
3441 2153 if (!sessionId) {
2154 + //console.error('No session ID found');
3442 2155 alert('Error: No session ID found');
3443 2156 return;
3444 2157 }
3445 -
2158 +
3446 2159 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2160 + //console.error('mxchatChat not properly configured:', mxchatChat);
3447 2161 alert('Error: Ajax configuration missing');
3448 2162 return;
3449 2163 }
3450 -
2164 +
3451 2165 // Disable buttons and show loading state
3452 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3453 - const sendBtn = getElementDOM(botId, 'send-button');
3454 - if (!uploadBtn) return;
2166 + const uploadBtn = document.getElementById('pdf-upload-btn');
2167 + const sendBtn = document.getElementById('send-button');
3455 2168 const originalBtnContent = uploadBtn.innerHTML;
3456 -
2169 +
3457 2170 try {
3458 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3459 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3460 2171 const formData = new FormData();
3461 2172 formData.append('action', 'mxchat_upload_pdf');
3462 2173 formData.append('pdf_file', file);
3463 2174 formData.append('session_id', sessionId);
3464 2175 formData.append('nonce', mxchatChat.nonce);
3465 -
2176 +
3466 2177 uploadBtn.disabled = true;
3467 - if (sendBtn) sendBtn.disabled = true;
2178 + sendBtn.disabled = true;
3468 2179 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3469 2180 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3470 2181 </svg>`;
3471 -
2182 +
3472 2183 const response = await fetch(mxchatChat.ajax_url, {
3473 2184 method: 'POST',
3474 2185 body: formData
3475 2186 });
3476 -
2187 +
3477 2188 const data = await response.json();
3478 -
2189 +
3479 2190 if (data.success) {
3480 2191 // Hide popular questions if they exist
3481 - if (hasQuickQuestions(botId)) {
3482 - collapseQuickQuestions(botId);
2192 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2193 + if (hasQuickQuestions()) {
2194 + collapseQuickQuestions();
3483 2195 }
3484 -
2196 +
3485 2197 // Show the active PDF name
3486 - showActivePdf(data.data.filename, botId);
3487 -
3488 - appendMessage('bot', data.data.message, '', [], false, botId);
3489 - scrollToBottom(botId);
3490 - instance.activePdfFile = data.data.filename;
2198 + showActivePdf(data.data.filename);
2199 +
2200 + appendMessage('bot', data.data.message);
2201 + scrollToBottom();
2202 + activePdfFile = data.data.filename;
3491 2203 } else {
2204 + //console.error('Upload failed:', data.data);
3492 2205 alert('Failed to upload PDF. Please try again.');
3493 2206 }
3494 2207 } catch (error) {
2208 + //console.error('Upload error:', error);
3495 2209 alert('Error uploading file. Please try again.');
3496 2210 } finally {
3497 2211 uploadBtn.disabled = false;
3498 - if (sendBtn) sendBtn.disabled = false;
2212 + sendBtn.disabled = false;
3499 2213 uploadBtn.innerHTML = originalBtnContent;
3500 2214 this.value = ''; // Reset file input
3501 2215 }
3502 2216 });
3503 2217
3504 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3505 - $(document).on('change', '.word-upload', async function(e) {
3506 - var botId = getBotIdFromElement(this);
3507 - var instance = MxChatInstances.get(botId);
3508 - const file = this.files[0];
3509 - const sessionId = MxChatInstances.ensureSession(botId);
3510 -
2218 + // Word file input change handler
2219 + addSafeEventListener('word-upload', 'change', async function(e) {
2220 + const file = e.target.files[0];
2221 +
3511 2222 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3512 2223 alert('Please select a valid Word document (.docx).');
3513 2224 return;
3514 2225 }
3515 -
2226 +
3516 2227 if (!sessionId) {
2228 + //console.error('No session ID found');
3517 2229 alert('Error: No session ID found');
3518 2230 return;
3519 2231 }
3520 -
3521 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3522 - alert('Error: Ajax configuration missing');
3523 - return;
3524 - }
3525 -
2232 +
3526 2233 // Disable buttons and show loading state
3527 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3528 - const sendBtn = getElementDOM(botId, 'send-button');
3529 - if (!uploadBtn) return;
2234 + const uploadBtn = document.getElementById('word-upload-btn');
2235 + const sendBtn = document.getElementById('send-button');
3530 2236 const originalBtnContent = uploadBtn.innerHTML;
3531 -
2237 +
3532 2238 try {
3533 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3534 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3535 2239 const formData = new FormData();
3536 2240 formData.append('action', 'mxchat_upload_word');
3537 2241 formData.append('word_file', file);
3538 2242 formData.append('session_id', sessionId);
3539 2243 formData.append('nonce', mxchatChat.nonce);
3540 -
2244 +
3541 2245 uploadBtn.disabled = true;
3542 - if (sendBtn) sendBtn.disabled = true;
2246 + sendBtn.disabled = true;
3543 2247 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3544 2248 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3545 2249 </svg>`;
3546 -
2250 +
3547 2251 const response = await fetch(mxchatChat.ajax_url, {
3548 2252 method: 'POST',
3549 2253 body: formData
3550 2254 });
3551 -
2255 +
3552 2256 const data = await response.json();
3553 -
2257 +
3554 2258 if (data.success) {
3555 2259 // Hide popular questions if they exist
3556 - if (hasQuickQuestions(botId)) {
3557 - collapseQuickQuestions(botId);
2260 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2261 + if (hasQuickQuestions()) {
2262 + collapseQuickQuestions();
3558 2263 }
3559 -
2264 +
3560 2265 // Show the active Word document name
3561 - showActiveWord(data.data.filename, botId);
3562 -
3563 - appendMessage('bot', data.data.message, '', [], false, botId);
3564 - scrollToBottom(botId);
3565 - instance.activeWordFile = data.data.filename;
2266 + showActiveWord(data.data.filename);
2267 +
2268 + appendMessage('bot', data.data.message);
2269 + scrollToBottom();
2270 + activeWordFile = data.data.filename;
3566 2271 } else {
2272 + //console.error('Upload failed:', data.data);
3567 2273 alert('Failed to upload Word document. Please try again.');
3568 2274 }
3569 2275 } catch (error) {
2276 + //console.error('Upload error:', error);
3570 2277 alert('Error uploading file. Please try again.');
3571 2278 } finally {
3572 2279 uploadBtn.disabled = false;
3573 - if (sendBtn) sendBtn.disabled = false;
2280 + sendBtn.disabled = false;
3574 2281 uploadBtn.innerHTML = originalBtnContent;
3575 2282 this.value = ''; // Reset file input
3576 2283 }
3577 2284 });
3578 2285
3579 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3580 - $(document).on('click', '.remove-pdf-btn', function(e) {
2286 + // Remove button click handlers
2287 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3581 2288 e.preventDefault();
3582 2289 e.stopPropagation();
3583 - removeActivePdf(getBotIdFromElement(this));
2290 + removeActivePdf();
3584 2291 });
3585 -
3586 - $(document).on('click', '.remove-word-btn', function(e) {
2292 +
2293 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3587 2294 e.preventDefault();
3588 2295 e.stopPropagation();
3589 - removeActiveWord(getBotIdFromElement(this));
2296 + removeActiveWord();
3590 2297 });
3591 2298
3592 2299 // Window resize handlers
3593 2300 $(window).on('resize orientationchange', function() {
@@ -3625,497 +2332,454 @@
3625 2332 });
3626 2333
3627 2334
3628 2335 // ====================================
3629 -// INIT LOADER & CHAT CONTAINER HELPERS
2336 +// EMAIL COLLECTION SETUP - FIXED VERSION
3630 2337 // ====================================
3631 -// These must be outside the email collection block so they're always available
3632 -// (used by persistence loading even when email collection is off)
3633 -
3634 -function showInitLoader(botId) {
3635 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3636 - if (loader) loader.style.display = 'flex';
3637 -}
3638 -
3639 -function hideInitLoader(botId) {
3640 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3641 - if (loader) loader.style.display = 'none';
3642 -}
3643 -
3644 -function showEmailFormForBot(botId) {
3645 - hideInitLoader(botId);
3646 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3647 - var chatContainer = getElementDOM(botId, 'chat-container');
3648 - if (emailBlocker) emailBlocker.style.display = 'flex';
3649 - if (chatContainer) chatContainer.style.display = 'none';
3650 -}
3651 -
3652 -function showChatContainerForBot(botId) {
3653 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3654 - var chatContainer = getElementDOM(botId, 'chat-container');
3655 - if (emailBlocker) emailBlocker.style.display = 'none';
3656 -
3657 - var instance = MxChatInstances.get(botId);
3658 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3659 -
3660 - // If persistence is on and history hasn't loaded yet, show loader
3661 - // while history loads to prevent flash of empty chat
3662 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3663 - if (chatContainer) chatContainer.style.display = 'none';
3664 - showInitLoader(botId);
3665 - loadChatHistory(botId, function() {
3666 - hideInitLoader(botId);
3667 - if (chatContainer) chatContainer.style.display = 'flex';
3668 - scrollToBottom(botId, true);
3669 - });
3670 - } else {
3671 - hideInitLoader(botId);
3672 - if (chatContainer) chatContainer.style.display = 'flex';
3673 - if (typeof loadChatHistory === 'function') {
3674 - loadChatHistory(botId);
3675 - }
3676 - }
3677 -}
3678 -
3679 -// ====================================
3680 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3681 -// ====================================
3682 2338 // Only run email collection setup if it's enabled
3683 2339 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2340 + //console.log('Email collection is enabled, setting up handlers...');
2341 +
2342 + // Email collection form setup and handlers
2343 + const emailForm = document.getElementById('email-collection-form');
2344 + const emailBlocker = document.getElementById('email-blocker');
2345 + const chatbotWrapper = document.getElementById('chat-container');
3684 2346
3685 - // Track submitting state per bot
3686 - const emailSubmittingState = {};
2347 + if (emailForm && emailBlocker && chatbotWrapper) {
2348 +
2349 + // Add loading state management
2350 + let isSubmitting = false;
2351 +
2352 + // Optimized UI transition functions
2353 + function showEmailForm() {
2354 + emailBlocker.style.display = 'flex';
2355 + chatbotWrapper.style.display = 'none';
2356 + }
3687 2357
3688 - // Add CSS animations for email form (once globally)
3689 - if (!document.getElementById('email-error-styles')) {
3690 - const style = document.createElement('style');
3691 - style.id = 'email-error-styles';
3692 - style.textContent = `
3693 - @keyframes fadeInError {
3694 - from { opacity: 0; transform: translateY(-5px); }
3695 - to { opacity: 1; transform: translateY(0); }
2358 + function showChatContainer() {
2359 + // Show chat immediately without delay
2360 + emailBlocker.style.display = 'none';
2361 + chatbotWrapper.style.display = 'flex';
2362 +
2363 + // Load chat history only after showing chat container
2364 + if (typeof loadChatHistory === 'function') {
2365 + loadChatHistory();
3696 2366 }
3697 - .email-input-shake {
3698 - animation: shake 0.5s ease-in-out;
3699 - }
3700 - @keyframes shake {
3701 - 0%, 100% { transform: translateX(0); }
3702 - 25% { transform: translateX(-5px); }
3703 - 75% { transform: translateX(5px); }
3704 - }
3705 - @keyframes spin {
3706 - from { transform: rotate(0deg); }
3707 - to { transform: rotate(360deg); }
3708 - }
3709 - .email-spinner {
3710 - display: inline-block;
3711 - vertical-align: middle;
3712 - }
3713 - `;
3714 - document.head.appendChild(style);
3715 - }
2367 + }
3716 2368
3717 - function isValidEmailAddress(email) {
3718 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3719 - return emailRegex.test(email.trim()) && email.length <= 254;
3720 - }
2369 + // Enhanced email validation
2370 + function isValidEmail(email) {
2371 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2372 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2373 + }
3721 2374
3722 - function isValidNameInput(name) {
3723 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3724 - }
2375 + // Enhanced name validation
2376 + function isValidName(name) {
2377 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2378 + }
3725 2379
3726 - /**
3727 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3728 - * @param {string} botId - The bot instance ID
3729 - * @param {string} visitorName - The visitor's name to insert
3730 - */
3731 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3732 - var chatBox = getElementDOM(botId, 'chat-box');
3733 - if (!chatBox) return;
3734 -
3735 - // Find the first bot message (intro message)
3736 - var introMessage = chatBox.querySelector('.bot-message');
3737 - if (!introMessage) return;
3738 -
3739 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3740 - if (!messageContent) return;
3741 -
3742 - var html = messageContent.innerHTML;
3743 -
3744 - // Replace {visitor_name} placeholder (case-insensitive)
3745 - if (visitorName && visitorName.trim()) {
3746 - // Escape HTML to prevent XSS
3747 - var safeName = $('<div>').text(visitorName.trim()).html();
3748 - html = html.replace(/\{visitor_name\}/gi, safeName);
3749 - } else {
3750 - // Remove placeholder and clean up spacing if no name provided
3751 - html = html.replace(/\{visitor_name\}/gi, '');
3752 - // Clean up any double spaces that might result
3753 - html = html.replace(/\s{2,}/g, ' ').trim();
2380 + // Show loading state with spinner
2381 + function setSubmissionState(loading) {
2382 + const submitButton = document.getElementById('email-submit-button');
2383 + const emailInput = document.getElementById('user-email');
2384 + const nameInput = document.getElementById('user-name');
2385 +
2386 + if (loading) {
2387 + isSubmitting = true;
2388 + if (submitButton) submitButton.disabled = true;
2389 + if (emailInput) emailInput.disabled = true;
2390 + if (nameInput) nameInput.disabled = true;
2391 +
2392 + // Store original content and add spinner
2393 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2394 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2395 +
2396 + // Add loading spinner while keeping original text
2397 + const originalText = submitButton.textContent;
2398 + submitButton.innerHTML = `
2399 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2400 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2401 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2402 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2403 + </circle>
2404 + </svg>
2405 + ${originalText}
2406 + `;
2407 +
2408 + submitButton.style.opacity = '0.8';
2409 + }
2410 + } else {
2411 + isSubmitting = false;
2412 + if (submitButton) submitButton.disabled = false;
2413 + if (emailInput) emailInput.disabled = false;
2414 + if (nameInput) nameInput.disabled = false;
2415 +
2416 + // Restore original content
2417 + if (submitButton) {
2418 + const originalHtml = submitButton.getAttribute('data-original-html');
2419 + if (originalHtml) {
2420 + submitButton.innerHTML = originalHtml;
2421 + }
2422 + submitButton.style.opacity = '1';
2423 + }
2424 + }
3754 2425 }
3755 2426
3756 - messageContent.innerHTML = html;
3757 - }
3758 -
3759 - function setEmailSubmissionState(botId, loading) {
3760 - var submitButton = getElementDOM(botId, 'email-submit-button');
3761 - var emailInput = getElementDOM(botId, 'user-email');
3762 - var nameInput = getElementDOM(botId, 'user-name');
3763 -
3764 - if (loading) {
3765 - emailSubmittingState[botId] = true;
3766 - if (submitButton) submitButton.disabled = true;
3767 - if (emailInput) emailInput.disabled = true;
3768 - if (nameInput) nameInput.disabled = true;
3769 -
3770 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3771 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3772 - const originalText = submitButton.textContent;
3773 - submitButton.innerHTML = `
3774 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3775 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3776 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3777 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3778 - </circle>
3779 - </svg>
3780 - ${originalText}
2427 + // Error display functions
2428 + function showEmailError(message) {
2429 + clearEmailError();
2430 +
2431 + const errorDiv = document.createElement('div');
2432 + errorDiv.className = 'email-error';
2433 + errorDiv.style.cssText = `
2434 + color: #e74c3c;
2435 + font-size: 12px;
2436 + margin-top: 8px;
2437 + padding: 4px 0;
2438 + animation: fadeInError 0.3s ease;
2439 + `;
2440 + errorDiv.textContent = message;
2441 +
2442 + // Add CSS animation if not already present
2443 + if (!document.getElementById('email-error-styles')) {
2444 + const style = document.createElement('style');
2445 + style.id = 'email-error-styles';
2446 + style.textContent = `
2447 + @keyframes fadeInError {
2448 + from { opacity: 0; transform: translateY(-5px); }
2449 + to { opacity: 1; transform: translateY(0); }
2450 + }
2451 + .email-input-shake {
2452 + animation: shake 0.5s ease-in-out;
2453 + }
2454 + @keyframes shake {
2455 + 0%, 100% { transform: translateX(0); }
2456 + 25% { transform: translateX(-5px); }
2457 + 75% { transform: translateX(5px); }
2458 + }
2459 + @keyframes spin {
2460 + from { transform: rotate(0deg); }
2461 + to { transform: rotate(360deg); }
2462 + }
2463 + .email-spinner {
2464 + display: inline-block;
2465 + vertical-align: middle;
2466 + }
3781 2467 `;
3782 - submitButton.style.opacity = '0.8';
2468 + document.head.appendChild(style);
3783 2469 }
3784 - } else {
3785 - emailSubmittingState[botId] = false;
3786 - if (submitButton) submitButton.disabled = false;
3787 - if (emailInput) emailInput.disabled = false;
3788 - if (nameInput) nameInput.disabled = false;
3789 -
3790 - if (submitButton) {
3791 - const originalHtml = submitButton.getAttribute('data-original-html');
3792 - if (originalHtml) {
3793 - submitButton.innerHTML = originalHtml;
3794 - }
3795 - submitButton.style.opacity = '1';
2470 +
2471 + emailForm.appendChild(errorDiv);
2472 +
2473 + // Add shake animation to inputs
2474 + const emailInput = document.getElementById('user-email');
2475 + const nameInput = document.getElementById('user-name');
2476 +
2477 + if (emailInput) {
2478 + emailInput.classList.add('email-input-shake');
2479 + setTimeout(() => {
2480 + emailInput.classList.remove('email-input-shake');
2481 + }, 500);
3796 2482 }
2483 +
2484 + if (nameInput) {
2485 + nameInput.classList.add('email-input-shake');
2486 + setTimeout(() => {
2487 + nameInput.classList.remove('email-input-shake');
2488 + }, 500);
2489 + }
3797 2490 }
3798 - }
3799 2491
3800 - function showEmailError(botId, message) {
3801 - clearEmailError(botId);
3802 -
3803 - var emailForm = getElementDOM(botId, 'email-collection-form');
3804 - if (!emailForm) return;
3805 -
3806 - const errorDiv = document.createElement('div');
3807 - errorDiv.className = 'email-error';
3808 - errorDiv.style.cssText = `
3809 - color: #e74c3c;
3810 - font-size: 12px;
3811 - margin-top: 8px;
3812 - padding: 4px 0;
3813 - animation: fadeInError 0.3s ease;
3814 - `;
3815 - errorDiv.textContent = message;
3816 - emailForm.appendChild(errorDiv);
3817 -
3818 - // Add shake animation to inputs
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (emailInput) {
3823 - emailInput.classList.add('email-input-shake');
3824 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3825 - }
3826 - if (nameInput) {
3827 - nameInput.classList.add('email-input-shake');
3828 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3829 - }
3830 - }
3831 -
3832 - function clearEmailError(botId) {
3833 - var emailForm = getElementDOM(botId, 'email-collection-form');
3834 - if (emailForm) {
2492 + function clearEmailError() {
3835 2493 const existingErrors = emailForm.querySelectorAll('.email-error');
3836 2494 existingErrors.forEach(error => error.remove());
3837 2495 }
3838 - }
3839 2496
3840 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3841 - function resolveEmailState(botId) {
3842 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3843 - if (mxchatChat.initial_email_state.show_email_form) {
3844 - showEmailFormForBot(botId);
3845 - } else {
3846 - showChatContainerForBot(botId);
2497 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2498 + //console.log('Setting up form submit handler...');
2499 +
2500 + // Remove any existing event listeners first
2501 + emailForm.removeEventListener('submit', handleFormSubmit);
2502 +
2503 + // Add the form submit handler
2504 + emailForm.addEventListener('submit', handleFormSubmit);
2505 +
2506 + function handleFormSubmit(event) {
2507 + //console.log('Form submit handler triggered!');
2508 + event.preventDefault();
2509 + event.stopPropagation();
2510 +
2511 + // Prevent double submission
2512 + if (isSubmitting) {
2513 + //console.log('Already submitting, ignoring...');
2514 + return false;
3847 2515 }
3848 - } else {
3849 - checkSessionAndEmailForBot(botId);
3850 - }
3851 - }
3852 2516
3853 - function checkSessionAndEmailForBot(botId) {
3854 - const sessionId = MxChatInstances.ensureSession(botId);
2517 + const userEmail = document.getElementById('user-email').value.trim();
2518 + const nameInput = document.getElementById('user-name');
2519 + const userName = nameInput ? nameInput.value.trim() : '';
2520 + const sessionId = getChatSession();
3855 2521
3856 - // Hide both panels while we check — show loader instead
3857 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3858 - var chatContainer = getElementDOM(botId, 'chat-container');
3859 - if (emailBlocker) emailBlocker.style.display = 'none';
3860 - if (chatContainer) chatContainer.style.display = 'none';
3861 - showInitLoader(botId);
2522 + //console.log('Form data:', { userEmail, userName, sessionId });
3862 2523
3863 - fetch(mxchatChat.ajax_url, {
3864 - method: 'POST',
3865 - headers: {
3866 - 'Content-Type': 'application/x-www-form-urlencoded',
3867 - },
3868 - body: new URLSearchParams({
3869 - action: 'mxchat_check_email_provided',
3870 - session_id: sessionId,
3871 - nonce: mxchatChat.nonce,
3872 - })
3873 - })
3874 - .then((response) => {
3875 - if (!response.ok) {
3876 - throw new Error(`HTTP error! status: ${response.status}`);
2524 + // Validate email before submission
2525 + if (!userEmail) {
2526 + showEmailError('Please enter your email address.');
2527 + return false;
3877 2528 }
3878 - return response.json();
3879 - })
3880 - .then((data) => {
3881 - if (data.success) {
3882 - if (data.data.logged_in || data.data.email) {
3883 - showChatContainerForBot(botId);
3884 - } else {
3885 - showEmailFormForBot(botId);
3886 - }
3887 - } else {
3888 - showEmailFormForBot(botId);
2529 +
2530 + if (!isValidEmail(userEmail)) {
2531 + showEmailError('Please enter a valid email address.');
2532 + return false;
3889 2533 }
3890 - })
3891 - .catch((error) => {
3892 - showEmailFormForBot(botId);
3893 - });
3894 - }
3895 2534
3896 - // Event delegation for email form submission
3897 - $(document).on('submit', '.email-collection-form', function(e) {
3898 - e.preventDefault();
3899 - e.stopPropagation();
2535 + // Validate name if field exists
2536 + if (nameInput && !isValidName(userName)) {
2537 + showEmailError('Please enter a valid name (2-100 characters).');
2538 + return false;
2539 + }
3900 2540
3901 - var botId = getBotIdFromElement(this);
2541 + // Clear any existing errors
2542 + clearEmailError();
2543 + setSubmissionState(true);
3902 2544
3903 - // Prevent double submission
3904 - if (emailSubmittingState[botId]) {
3905 - return false;
3906 - }
2545 + //console.log('Sending AJAX request...');
3907 2546
3908 - var emailInput = getElementDOM(botId, 'user-email');
3909 - var nameInput = getElementDOM(botId, 'user-name');
3910 - var userEmail = emailInput ? emailInput.value.trim() : '';
3911 - var userName = nameInput ? nameInput.value.trim() : '';
3912 - var sessionId = MxChatInstances.ensureSession(botId);
2547 + // Prepare form data with optional name
2548 + const formData = new URLSearchParams({
2549 + action: 'mxchat_handle_save_email_and_response',
2550 + email: userEmail,
2551 + session_id: sessionId,
2552 + nonce: mxchatChat.nonce,
2553 + });
3913 2554
3914 - // Validate email
3915 - if (!userEmail) {
3916 - showEmailError(botId, 'Please enter your email address.');
3917 - return false;
3918 - }
2555 + // Add name to form data if provided
2556 + if (userName) {
2557 + formData.append('name', userName);
2558 + }
3919 2559
3920 - if (!isValidEmailAddress(userEmail)) {
3921 - showEmailError(botId, 'Please enter a valid email address.');
3922 - return false;
3923 - }
2560 + fetch(mxchatChat.ajax_url, {
2561 + method: 'POST',
2562 + headers: {
2563 + 'Content-Type': 'application/x-www-form-urlencoded',
2564 + },
2565 + body: formData
2566 + })
2567 + .then((response) => {
2568 + //console.log('Response received:', response);
2569 + if (!response.ok) {
2570 + throw new Error(`HTTP error! status: ${response.status}`);
2571 + }
2572 + return response.json();
2573 + })
2574 + .then((data) => {
2575 + //console.log('Response data:', data);
2576 + setSubmissionState(false);
2577 +
2578 + if (data.success) {
2579 + // Show chat immediately
2580 + showChatContainer();
3924 2581
3925 - // Validate name if field exists and has content
3926 - if (nameInput && userName && !isValidNameInput(userName)) {
3927 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3928 - return false;
2582 + // Handle bot response if provided
2583 + if (data.message && typeof appendMessage === 'function') {
2584 + setTimeout(() => {
2585 + appendMessage('bot', data.message);
2586 + if (typeof scrollToBottom === 'function') {
2587 + scrollToBottom();
2588 + }
2589 + }, 100);
2590 + }
2591 + } else {
2592 + showEmailError(data.message || 'Failed to save email. Please try again.');
2593 + }
2594 + })
2595 + .catch((error) => {
2596 + //console.error('Email submission error:', error);
2597 + setSubmissionState(false);
2598 + showEmailError('An error occurred. Please try again.');
2599 + });
2600 +
2601 + return false; // Extra prevention
3929 2602 }
3930 2603
3931 - clearEmailError(botId);
3932 - setEmailSubmissionState(botId, true);
2604 + // Real-time email validation
2605 + const emailInput = document.getElementById('user-email');
2606 + if (emailInput) {
2607 + let validationTimeout;
2608 +
2609 + emailInput.addEventListener('input', function() {
2610 + // Clear previous validation timeout
2611 + if (validationTimeout) {
2612 + clearTimeout(validationTimeout);
2613 + }
2614 +
2615 + // Debounce validation
2616 + validationTimeout = setTimeout(() => {
2617 + const email = this.value.trim();
2618 + clearEmailError();
2619 +
2620 + if (email && !isValidEmail(email)) {
2621 + showEmailError('Please enter a valid email address.');
2622 + }
2623 + }, 500);
2624 + });
3933 2625
3934 - // Prepare form data
3935 - const formData = new URLSearchParams({
3936 - action: 'mxchat_handle_save_email_and_response',
3937 - email: userEmail,
3938 - session_id: sessionId,
3939 - nonce: mxchatChat.nonce,
3940 - });
3941 -
3942 - if (userName) {
3943 - formData.append('name', userName);
2626 + // Handle Enter key
2627 + emailInput.addEventListener('keypress', function(e) {
2628 + if (e.key === 'Enter' && !isSubmitting) {
2629 + e.preventDefault();
2630 + emailForm.dispatchEvent(new Event('submit'));
2631 + }
2632 + });
3944 2633 }
3945 2634
3946 - fetch(mxchatChat.ajax_url, {
3947 - method: 'POST',
3948 - headers: {
3949 - 'Content-Type': 'application/x-www-form-urlencoded',
3950 - },
3951 - body: formData
3952 - })
3953 - .then((response) => {
3954 - if (!response.ok) {
3955 - throw new Error(`HTTP error! status: ${response.status}`);
3956 - }
3957 - return response.json();
3958 - })
3959 - .then((data) => {
3960 - setEmailSubmissionState(botId, false);
3961 -
3962 - if (data.success) {
3963 - showChatContainerForBot(botId);
3964 -
3965 - // Replace {visitor_name} placeholder in intro message with actual name
3966 - if (userName) {
3967 - replaceVisitorNamePlaceholder(botId, userName);
3968 - } else {
3969 - // Remove placeholder if no name provided
3970 - replaceVisitorNamePlaceholder(botId, '');
2635 + // Real-time name validation
2636 + const nameInput = document.getElementById('user-name');
2637 + if (nameInput) {
2638 + let nameValidationTimeout;
2639 +
2640 + nameInput.addEventListener('input', function() {
2641 + // Clear previous validation timeout
2642 + if (nameValidationTimeout) {
2643 + clearTimeout(nameValidationTimeout);
3971 2644 }
2645 +
2646 + // Debounce validation
2647 + nameValidationTimeout = setTimeout(() => {
2648 + const name = this.value.trim();
2649 + clearEmailError();
2650 +
2651 + if (name && !isValidName(name)) {
2652 + showEmailError('Name must be between 2 and 100 characters.');
2653 + }
2654 + }, 500);
2655 + });
3972 2656
3973 - if (data.message && typeof appendMessage === 'function') {
3974 - setTimeout(() => {
3975 - appendMessage('bot', data.message, '', [], false, botId);
3976 - if (typeof scrollToBottom === 'function') {
3977 - scrollToBottom(botId);
3978 - }
3979 - }, 100);
2657 + // Handle Enter key
2658 + nameInput.addEventListener('keypress', function(e) {
2659 + if (e.key === 'Enter' && !isSubmitting) {
2660 + e.preventDefault();
2661 + emailForm.dispatchEvent(new Event('submit'));
3980 2662 }
3981 - } else {
3982 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3983 - }
3984 - })
3985 - .catch((error) => {
3986 - setEmailSubmissionState(botId, false);
3987 - showEmailError(botId, 'An error occurred. Please try again.');
3988 - });
3989 -
3990 - return false;
3991 - });
3992 -
3993 - // Real-time email validation using event delegation
3994 - $(document).on('input', '.mxchat-email-input', function() {
3995 - var botId = getBotIdFromElement(this);
3996 - var $input = $(this);
3997 -
3998 - // Clear previous timeout
3999 - clearTimeout($input.data('validationTimeout'));
4000 -
4001 - // Debounce validation
4002 - var timeout = setTimeout(() => {
4003 - var email = this.value.trim();
4004 - clearEmailError(botId);
4005 -
4006 - if (email && !isValidEmailAddress(email)) {
4007 - showEmailError(botId, 'Please enter a valid email address.');
4008 - }
4009 - }, 500);
4010 -
4011 - $input.data('validationTimeout', timeout);
4012 - });
4013 -
4014 - // Handle Enter key in email input
4015 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4016 - if (e.key === 'Enter') {
4017 - e.preventDefault();
4018 - var botId = getBotIdFromElement(this);
4019 - if (!emailSubmittingState[botId]) {
4020 - $(this).closest('.email-collection-form').submit();
4021 - }
2663 + });
4022 2664 }
4023 - });
4024 2665
4025 - // Handle Enter key in name input
4026 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4027 - if (e.key === 'Enter') {
4028 - e.preventDefault();
4029 - var botId = getBotIdFromElement(this);
4030 - if (!emailSubmittingState[botId]) {
4031 - $(this).closest('.email-collection-form').submit();
2666 + // Initial state check
2667 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2668 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2669 +
2670 + const emailState = mxchatChat.initial_email_state;
2671 + if (emailState.show_email_form) {
2672 + showEmailForm();
2673 + } else {
2674 + showChatContainer();
4032 2675 }
2676 + } else {
2677 + // Check email status via AJAX
2678 + setTimeout(checkSessionAndEmail, 100);
4033 2679 }
4034 - });
4035 2680
4036 - // Initialize email check for all bot instances
4037 - // For floating bots: defer until widget is opened (zero passive AJAX)
4038 - // For embedded bots: check immediately since the form is visible
4039 - $('.mxchat-chatbot-wrapper').each(function() {
4040 - var botId = $(this).data('bot-id') || 'default';
4041 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4042 -
4043 - if (emailBlocker) {
4044 - if (isEmbeddedBot(botId)) {
4045 - // Embedded bots are always visible — check now
4046 - resolveEmailState(botId);
4047 - }
4048 - // Floating bots: handled in the widget open handler
4049 - } else if (isEmbeddedBot(botId)) {
4050 - // Embedded bot, no email collection — load history with loader
4051 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4052 - if (chatPersistenceEnabled) {
4053 - MxChatInstances.ensureSession(botId);
4054 - showChatContainerForBot(botId);
4055 - }
2681 + // Check if email exists for the current session
2682 + function checkSessionAndEmail() {
2683 + const sessionId = getChatSession();
2684 +
2685 + fetch(mxchatChat.ajax_url, {
2686 + method: 'POST',
2687 + headers: {
2688 + 'Content-Type': 'application/x-www-form-urlencoded',
2689 + },
2690 + body: new URLSearchParams({
2691 + action: 'mxchat_check_email_provided',
2692 + session_id: sessionId,
2693 + nonce: mxchatChat.nonce,
2694 + })
2695 + })
2696 + .then((response) => {
2697 + if (!response.ok) {
2698 + throw new Error(`HTTP error! status: ${response.status}`);
2699 + }
2700 + return response.json();
2701 + })
2702 + .then((data) => {
2703 + if (data.success) {
2704 + if (data.data.logged_in || data.data.email) {
2705 + showChatContainer();
2706 + } else {
2707 + showEmailForm();
2708 + }
2709 + } else {
2710 + // On error, default to showing email form
2711 + showEmailForm();
2712 + }
2713 + })
2714 + .catch((error) => {
2715 + //console.warn('Email check failed, defaulting to email form:', error);
2716 + showEmailForm();
2717 + });
4056 2718 }
4057 - });
2719 +
2720 + } else {
2721 + console.error('Email collection is enabled but essential elements are missing:', {
2722 + emailForm: !!emailForm,
2723 + emailBlocker: !!emailBlocker,
2724 + chatbotWrapper: !!chatbotWrapper
2725 + });
2726 + }
2727 +} else {
2728 + //console.log('Email collection is disabled');
4058 2729 }
4059 2730
4060 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4061 - $(document).on('click', '.pre-chat-message', function() {
4062 - var botId = getBotIdFromElement(this);
4063 - var $chatbot = getElement(botId, 'floating-chatbot');
4064 - if ($chatbot.hasClass('hidden')) {
4065 - $chatbot.removeClass('hidden').addClass('visible');
4066 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4067 - handlePreChatDismissal(botId);
2731 + // Open chatbot when pre-chat message is clicked
2732 + $(document).on('click', '#pre-chat-message', function() {
2733 + var chatbot = $('#floating-chatbot');
2734 + if (chatbot.hasClass('hidden')) {
2735 + chatbot.removeClass('hidden').addClass('visible');
2736 + $('#floating-chatbot-button').addClass('hidden');
2737 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4068 2738 disableScroll(); // Disable scroll when chatbot opens
4069 -
4070 - // Load chat history for returning visitors (persistence)
4071 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4072 - if (chatPersistenceEnabled) {
4073 - MxChatInstances.ensureSession(botId);
4074 - }
4075 -
4076 - // Deferred email check — only on first widget open
4077 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4078 - var instance = MxChatInstances.get(botId);
4079 - if (emailBlocker && !instance.emailCheckDone) {
4080 - instance.emailCheckDone = true;
4081 - resolveEmailState(botId);
4082 - } else if (!emailBlocker) {
4083 - showChatContainerForBot(botId);
4084 - }
4085 2739 }
4086 2740 });
4087 2741
4088 - // Legacy duplicate close handler removed — handled by single event delegation above
2742 + var closeButton = document.querySelector('.close-pre-chat-message');
2743 + if (closeButton) {
2744 + closeButton.addEventListener('click', function() {
2745 + $('#pre-chat-message').fadeOut(200); // Hide the message
4089 2746
2747 + // Send an AJAX request to set the transient flag for 24 hours
2748 + $.ajax({
2749 + url: mxchatChat.ajax_url,
2750 + type: 'POST',
2751 + data: {
2752 + action: 'mxchat_dismiss_pre_chat_message',
2753 + _ajax_nonce: mxchatChat.nonce
2754 + },
2755 + success: function() {
2756 + //console.log('Pre-chat message dismissed for 24 hours.');
4090 2757
4091 -function hasQuickQuestions(botId) {
4092 - botId = botId || 'default';
4093 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4094 - if (!questionsContainer) return false;
4095 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2758 + // Ensure the message is hidden after dismissal
2759 + $('#pre-chat-message').hide();
2760 + },
2761 + error: function() {
2762 + //console.error('Failed to dismiss pre-chat message.');
2763 + }
2764 + });
2765 + });
2766 + }
2767 +
2768 +
2769 +function hasQuickQuestions() {
2770 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4096 2771 return questionButtons.length > 0;
4097 2772 }
4098 2773
4099 -/**
4100 - * Check if a bot is embedded (not floating)
4101 - * Embedded bots don't have a .floating-chatbot wrapper
4102 - */
4103 -function isEmbeddedBot(botId) {
4104 - botId = botId || 'default';
4105 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4106 - return !floatingWrapper;
4107 -}
4108 -
4109 -function collapseQuickQuestions(botId) {
4110 - botId = botId || 'default';
4111 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4112 - if (questionsContainer && hasQuickQuestions(botId)) {
2774 +function collapseQuickQuestions() {
2775 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2776 + if (questionsContainer && hasQuickQuestions()) {
4113 2777 questionsContainer.classList.add('collapsed');
4114 2778 questionsContainer.classList.add('has-been-collapsed');
4115 2779 try {
4116 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4117 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2780 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2781 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4118 2782 } catch (e) {
4119 2783 // Ignore if sessionStorage is not available
4120 2784 }
4121 2785 }
@@ -4120,15 +2784,14 @@
4120 2784 }
4121 2785 }
4122 2786 }
4123 2787
4124 -function expandQuickQuestions(botId) {
4125 - botId = botId || 'default';
4126 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4127 - if (questionsContainer && hasQuickQuestions(botId)) {
2788 +function expandQuickQuestions() {
2789 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2790 + if (questionsContainer && hasQuickQuestions()) {
4128 2791 questionsContainer.classList.remove('collapsed');
4129 2792 try {
4130 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2793 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4131 2794 } catch (e) {
4132 2795 // Ignore if sessionStorage is not available
4133 2796 }
4134 2797 }
@@ -4133,24 +2796,18 @@
4133 2796 }
4134 2797 }
4135 2798 }
4136 2799
4137 -function checkQuickQuestionsState(botId) {
4138 - botId = botId || 'default';
4139 - if (!hasQuickQuestions(botId)) {
2800 +function checkQuickQuestionsState() {
2801 + if (!hasQuickQuestions()) {
4140 2802 return; // Don't do anything if no questions exist
4141 2803 }
4142 -
4143 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4144 - if (isEmbeddedBot(botId)) {
4145 - return;
4146 - }
4147 -
2804 +
4148 2805 try {
4149 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4150 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4151 -
4152 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2806 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2807 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2808 +
2809 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4153 2810 if (questionsContainer) {
4154 2811 if (hasBeenCollapsed === 'true') {
4155 2812 questionsContainer.classList.add('has-been-collapsed');
4156 2813 }
@@ -4163,36 +2820,32 @@
4163 2820 }
4164 2821 }
4165 2822
4166 2823 // Global delegation for dynamically added links as fallback
4167 -// Use class selector for multi-instance support
4168 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2824 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4169 2825 const $link = $(this);
4170 2826 const messageDiv = $link.closest('.bot-message, .agent-message');
4171 -
2827 +
4172 2828 // Only process bot/agent message links
4173 2829 if (messageDiv.length > 0) {
4174 2830 const originalHref = $link.attr('href');
4175 -
2831 +
4176 2832 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4177 2833 e.preventDefault();
4178 2834 e.stopPropagation();
4179 -
2835 +
4180 2836 // Mark as tracked
4181 2837 $link.attr('data-tracked', 'true');
4182 -
4183 - // Get bot ID from the chat box context
4184 - var botId = getBotIdFromElement(this);
4185 -
2838 +
4186 2839 // Get message context from the message div
4187 2840 const messageText = messageDiv.text().substring(0, 200);
4188 -
2841 +
4189 2842 $.ajax({
4190 2843 url: mxchatChat.ajax_url,
4191 2844 type: 'POST',
4192 2845 data: {
4193 2846 action: 'mxchat_track_url_click',
4194 - session_id: getChatSession(botId),
2847 + session_id: getChatSession(),
4195 2848 url: originalHref,
4196 2849 message_context: messageText,
4197 2850 nonce: mxchatChat.nonce
4198 2851 },
@@ -4203,58 +2856,50 @@
4203 2856 window.location.href = originalHref;
4204 2857 }
4205 2858 }
4206 2859 });
4207 -
2860 +
4208 2861 return false;
4209 2862 }
4210 2863 }
4211 2864 });
4212 2865
4213 - // ====================================
4214 - // MAIN INITIALIZATION
4215 - // ====================================
2866 +
2867 +
2868 +
2869 +// ====================================
2870 +// MAIN INITIALIZATION
2871 +// ====================================
4216 2872
4217 - // Initialize all chatbot instances on the page
4218 - initializeAllInstances();
2873 +if ($('#floating-chatbot').hasClass('hidden')) {
2874 + $('#floating-chatbot-button').removeClass('hidden');
2875 +}
2876 +// Initialize when document is ready
2877 +setFullHeight();
2878 +trackOriginatingPage();
4219 2879
4220 - // Legacy initialization for single bot compatibility
4221 - $('.floating-chatbot.hidden').each(function() {
4222 - var botId = getBotIdFromElement(this);
4223 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4224 - });
2880 +// Only load chat history if email collection is disabled
2881 +if (mxchatChat.email_collection_enabled !== 'on') {
2882 + loadChatHistory();
2883 +}
4225 2884
4226 - // Initialize when document is ready
4227 - setFullHeight();
2885 +initializeChatVisibility();
4228 2886
4229 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4230 - // until the user's first interaction via MxChatInstances.ensureSession()
2887 +// Make functions globally available for add-ons
2888 +window.hasQuickQuestions = hasQuickQuestions;
2889 +window.collapseQuickQuestions = collapseQuickQuestions;
2890 +window.appendMessage = appendMessage;
2891 +window.appendThinkingMessage = appendThinkingMessage;
2892 +window.scrollToBottom = scrollToBottom;
2893 +window.scrollElementToTop = scrollElementToTop;
2894 +window.replaceLastMessage = replaceLastMessage;
2895 +window.callMxChat = callMxChat;
2896 +window.callMxChatStream = callMxChatStream;
2897 +window.shouldUseStreaming = shouldUseStreaming;
2898 +window.getChatSession = getChatSession;
2899 +window.getPageContext = getPageContext;
2900 +window.updateStreamingMessage = updateStreamingMessage;
4231 2901
4232 - // Initialize chat visibility for all instances
4233 - $('.mxchat-chatbot-wrapper').each(function() {
4234 - var botId = $(this).data('bot-id') || 'default';
4235 - initializeChatVisibility(botId);
4236 - });
4237 -
4238 - // Make functions globally available for add-ons
4239 - window.hasQuickQuestions = hasQuickQuestions;
4240 - window.collapseQuickQuestions = collapseQuickQuestions;
4241 - window.appendMessage = appendMessage;
4242 - window.appendThinkingMessage = appendThinkingMessage;
4243 - window.scrollToBottom = scrollToBottom;
4244 - window.scrollElementToTop = scrollElementToTop;
4245 - window.replaceLastMessage = replaceLastMessage;
4246 - window.callMxChat = callMxChat;
4247 - window.callMxChatStream = callMxChatStream;
4248 - window.shouldUseStreaming = shouldUseStreaming;
4249 - window.getChatSession = getChatSession;
4250 - window.getPageContext = getPageContext;
4251 - window.updateStreamingMessage = updateStreamingMessage;
4252 - window.MxChatInstances = MxChatInstances;
4253 - window.getElement = getElement;
4254 - window.getElementDOM = getElementDOM;
4255 - window.getBotIdFromElement = getBotIdFromElement;
4256 -
4257 2902 }); // End of jQuery ready
4258 2903
4259 2904
4260 2905 // ====================================
@@ -4281,312 +2926,6 @@
4281 2926 }, 2000);
4282 2927 });
4283 2928 }
4284 2929 }
4285 -});
4286 -
4287 -// ============================================================================
4288 -// SATISFACTION RATING (v3.2.6)
4289 -// ============================================================================
4290 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4291 -// inactivity following a bot reply. One prompt per session, deduped via
4292 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4293 -// the option (default off) is authoritative.
4294 -jQuery(function($) {
4295 - if (typeof mxchatChat === 'undefined') return;
4296 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4297 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4298 - // old "disabled when exactly false/'off'" check let '' through and the
4299 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4300 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4301 - // (boolean-true localizations) working.
4302 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4303 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4304 - // merges fresh values over mxchatChat (that merge fires on first widget
4305 - // open, after this module has already decided). Re-evaluating would mean
4306 - // restructuring the whole module to late-bind its listeners — not worth it
4307 - // for a prompt that is at worst stale for one page load on a cached page.
4308 - var sre = mxchatChat.satisfaction_rating_enabled;
4309 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4310 -
4311 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4312 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4313 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4314 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4315 - if (idleSeconds < 5) idleSeconds = 5;
4316 - if (idleSeconds > 600) idleSeconds = 600;
4317 - var IDLE_MS = idleSeconds * 1000;
4318 - var MIN_BOT_REPLIES = 2;
4319 - var ratingState = {};
4320 -
4321 - function getState(botId) {
4322 - if (!ratingState[botId]) {
4323 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4324 - }
4325 - return ratingState[botId];
4326 - }
4327 -
4328 - function getSessionId(botId) {
4329 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4330 - return MxChatInstances.getChatSession(botId);
4331 - }
4332 - return null;
4333 - }
4334 -
4335 - function isAlreadyRated(sessionId) {
4336 - if (!sessionId) return false;
4337 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4338 - }
4339 -
4340 - function markRated(sessionId) {
4341 - if (!sessionId) return;
4342 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4343 - }
4344 -
4345 - function esc(s) {
4346 - return String(s == null ? '' : s)
4347 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4348 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4349 - }
4350 -
4351 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4352 - function ratingSkipInlineColors(botId) {
4353 - if (mxchatChat.skip_inline_colors) return true;
4354 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4355 - return botAssignments.hasOwnProperty(botId);
4356 - }
4357 -
4358 - function botBubbleStyleAttr(botId) {
4359 - if (ratingSkipInlineColors(botId)) return '';
4360 - var bg = mxchatChat.bot_message_bg_color;
4361 - var fg = mxchatChat.bot_message_font_color;
4362 - if (!bg && !fg) return '';
4363 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4364 - }
4365 -
4366 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4367 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4368 - // and paints the filled "Send" pill so it fills with the bot font color and
4369 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4370 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4371 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4372 - // unreliably inside a descendant's `background`, so a bubble-level var would
4373 - // silently fall back to the literal (white-block bug all over again). Inline
4374 - // longhand always wins. Same transparent-guard as the menu so we never paint
4375 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4376 - function syncRatingBubbleColors(botId) {
4377 - var $chatBox = getChatBoxByBotId(botId);
4378 - if (!$chatBox || !$chatBox.length) return;
4379 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4380 - if (!bubbleEl) return;
4381 - var cs = window.getComputedStyle(bubbleEl);
4382 - var fg = cs.color;
4383 - var bg = cs.backgroundColor;
4384 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4385 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4386 - // Expose on the bubble too, for any inheriting styles / future use.
4387 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4388 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4389 - // Paint the Send pill directly — the part that actually fixes the bug.
4390 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4391 - if (submitEl) {
4392 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4393 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4394 - }
4395 - }
4396 -
4397 - function copy(key) {
4398 - var c = mxchatChat.satisfaction_rating_copy || {};
4399 - var d = {
4400 - question: 'Was this helpful?',
4401 - helpful: 'Helpful',
4402 - not_helpful: 'Not helpful',
4403 - dismiss: 'Dismiss',
4404 - thanks: 'Thanks! Anything we should improve? (optional)',
4405 - placeholder: 'Tell us what could be better…',
4406 - send: 'Send',
4407 - skip: 'Skip',
4408 - saved: 'Thanks for the feedback.'
4409 - };
4410 - return c[key] || d[key];
4411 - }
4412 -
4413 - function thumbUpSvg() {
4414 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4415 - }
4416 - function thumbDownSvg() {
4417 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4418 - }
4419 -
4420 - function buildPromptHtml(botId) {
4421 - var styleAttr = botBubbleStyleAttr(botId);
4422 - return ''
4423 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4424 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4425 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4426 - + '<div class="mxchat-rating-actions">'
4427 - + '<span class="mxchat-rating-buttons">'
4428 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4429 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4430 - + '</span>'
4431 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4432 - + '</div>'
4433 - + '</div>'
4434 - + '</div>';
4435 - }
4436 -
4437 - function buildFeedbackHtml(botId, rating) {
4438 - var styleAttr = botBubbleStyleAttr(botId);
4439 - return ''
4440 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4441 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4442 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4443 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4444 - + '<div class="mxchat-rating-feedback-actions">'
4445 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4446 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4447 - + '</div>'
4448 - + '</div>'
4449 - + '</div>';
4450 - }
4451 -
4452 - function buildSavedHtml(botId) {
4453 - var styleAttr = botBubbleStyleAttr(botId);
4454 - return ''
4455 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4456 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4457 - + '</div>';
4458 - }
4459 -
4460 - function getChatBoxByBotId(botId) {
4461 - var $byId = $('#chat-box-' + botId);
4462 - if ($byId.length) return $byId.first();
4463 - return $('.chat-box').first();
4464 - }
4465 -
4466 - function scrollChatBoxToBottom($chatBox) {
4467 - if (!$chatBox || !$chatBox.length) return;
4468 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4469 - }
4470 -
4471 - function showPrompt(botId) {
4472 - var s = getState(botId);
4473 - if (s.promptShown || s.dismissed) return;
4474 - var sessionId = getSessionId(botId);
4475 - if (!sessionId) return;
4476 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4477 - var $chatBox = getChatBoxByBotId(botId);
4478 - if (!$chatBox.length) return;
4479 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4480 - $chatBox.append(buildPromptHtml(botId));
4481 - syncRatingBubbleColors(botId);
4482 - s.promptShown = true;
4483 - scrollChatBoxToBottom($chatBox);
4484 - }
4485 -
4486 - function submitRating(botId, rating, feedback) {
4487 - var sessionId = getSessionId(botId);
4488 - if (!sessionId) return;
4489 - $.post(mxchatChat.ajax_url, {
4490 - action: 'mxchat_save_rating',
4491 - session_id: sessionId,
4492 - bot_id: botId,
4493 - rating: rating,
4494 - feedback: feedback || ''
4495 - });
4496 - markRated(sessionId);
4497 - }
4498 -
4499 - function onBotReply(botId) {
4500 - var s = getState(botId);
4501 - s.botReplies += 1;
4502 - if (s.promptShown || s.dismissed) return;
4503 - var sessionId = getSessionId(botId);
4504 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4505 - if (s.botReplies < MIN_BOT_REPLIES) return;
4506 - if (s.idleTimer) clearTimeout(s.idleTimer);
4507 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4508 - }
4509 -
4510 - function onUserMessage(botId) {
4511 - var s = getState(botId);
4512 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4513 - }
4514 -
4515 - function botIdFromChatBox(el) {
4516 - var id = el && el.id ? el.id : '';
4517 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4518 - }
4519 -
4520 - function setupObserver(chatBox) {
4521 - var botId = botIdFromChatBox(chatBox);
4522 - try {
4523 - var observer = new MutationObserver(function(mutations) {
4524 - mutations.forEach(function(m) {
4525 - for (var i = 0; i < m.addedNodes.length; i++) {
4526 - var node = m.addedNodes[i];
4527 - if (!node || node.nodeType !== 1) continue;
4528 - var $n = $(node);
4529 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4530 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4531 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4532 - }
4533 - });
4534 - });
4535 - observer.observe(chatBox, { childList: true });
4536 - } catch (e) { /* noop */ }
4537 - }
4538 -
4539 - $('.chat-box').each(function() { setupObserver(this); });
4540 -
4541 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4542 - e.preventDefault();
4543 - var $btn = $(this);
4544 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4545 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4546 - var botId = $prompt.data('bot-id') || 'default';
4547 - var rating = parseInt($btn.attr('data-rating'), 10);
4548 - if (rating !== 1 && rating !== -1) return;
4549 - submitRating(botId, rating, '');
4550 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4551 - syncRatingBubbleColors(botId);
4552 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4553 - });
4554 -
4555 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4556 - e.preventDefault();
4557 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4558 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4559 - var botId = $prompt.data('bot-id') || 'default';
4560 - var s = getState(botId);
4561 - s.dismissed = true;
4562 - markRated(getSessionId(botId));
4563 - ($wrap.length ? $wrap : $prompt).remove();
4564 - });
4565 -
4566 - function closeFeedback($fb) {
4567 - var botId = $fb.data('bot-id') || 'default';
4568 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4569 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4570 - syncRatingBubbleColors(botId);
4571 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4572 - }
4573 -
4574 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4575 - e.preventDefault();
4576 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4577 - });
4578 -
4579 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4580 - e.preventDefault();
4581 - var $fb = $(this).closest('.mxchat-rating-feedback');
4582 - var botId = $fb.data('bot-id') || 'default';
4583 - var rating = parseInt($fb.attr('data-rating'), 10);
4584 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4585 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4586 - if (text !== '') {
4587 - submitRating(botId, rating, text);
4588 - }
4589 - closeFeedback($fb);
4590 - });
4591 2930 });
4592 2931