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MxChat – AI Chatbot & Content Generation for WordPress / 2.5.2
MxChat – AI Chatbot & Content Generation for WordPress v2.5.2
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← All changes | js/chat-script.js +1157 -1783 3.2.3 → 2.5.2 View file →
@@ -1,228 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads.
5 - var nonceRefreshed = false;
6 - function refreshNonceIfNeeded(callback) {
7 - if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 - if (callback) callback();
9 - return;
10 - }
11 - nonceRefreshed = true;
12 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 - if (res && res.success && res.data && res.data.nonce) {
14 - mxchatChat.nonce = res.data.nonce;
15 - }
16 - if (callback) callback();
17 - });
18 - }
19 -
2 +
20 3 // ====================================
21 - // MULTI-INSTANCE MANAGEMENT SYSTEM
22 - // ====================================
23 -
24 - // Instance registry - tracks all chatbot instances on the page
25 - const MxChatInstances = {
26 - instances: {},
27 -
28 - // Initialize an instance for a bot
29 - init: function(botId) {
30 - if (!this.instances[botId]) {
31 - // When persistence is OFF, track when this session started
32 - // so the AI only sees messages from this page load
33 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 -
35 - this.instances[botId] = {
36 - botId: botId,
37 - sessionId: null,
38 - lastSeenMessageId: '',
39 - notificationCheckInterval: null,
40 - pollingInterval: null,
41 - processedMessageIds: new Set(),
42 - activePdfFile: null,
43 - activeWordFile: null,
44 - chatHistoryLoaded: false,
45 - isStreaming: false,
46 - // Fresh context timestamp - only used when persistence is OFF
47 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 - };
49 - }
50 - return this.instances[botId];
51 - },
52 -
53 - // Get instance by botId
54 - get: function(botId) {
55 - return this.instances[botId] || this.init(botId);
56 - },
57 -
58 - // Get all active bot IDs
59 - getAllBotIds: function() {
60 - return Object.keys(this.instances);
61 - },
62 -
63 - // Session management per bot
64 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
65 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
66 - getChatSession: function(botId) {
67 - var cookieName = 'mxchat_session_id_' + botId;
68 - var storageKey = 'mxchat_session_id_' + botId;
69 - var sessionId = getCookie(cookieName);
70 -
71 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
72 - if (!sessionId) {
73 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
74 - }
75 -
76 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
77 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
78 - // storage). Without this, ensureSession() can generate and store an ID that
79 - // getChatSession() then can't read back, causing null session_ids on send.
80 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
81 - sessionId = this.instances[botId].sessionId;
82 - }
83 -
84 - // Guard against stored sentinel values that indicate earlier broken writes.
85 - if (sessionId === 'null' || sessionId === 'undefined') {
86 - sessionId = null;
87 - }
88 -
89 - // Re-sync cookie from localStorage if cookie was lost
90 - if (sessionId && !getCookie(cookieName)) {
91 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
92 - }
93 -
94 - return sessionId || null;
95 - },
96 -
97 - // Lazy session initializer — called on first user interaction
98 - ensureSession: function(botId) {
99 - botId = botId || 'default';
100 - var instance = this.instances[botId] || this.init(botId);
101 -
102 - if (instance.sessionId) {
103 - return instance.sessionId;
104 - }
105 -
106 - // Check for existing session from cookie or localStorage
107 - var existingSession = this.getChatSession(botId);
108 -
109 - if (existingSession) {
110 - instance.sessionId = existingSession;
111 - } else {
112 - // Brand new session
113 - var newId = generateSessionId();
114 - this.setChatSession(botId, newId);
115 - instance.sessionId = newId;
116 - }
117 -
118 - // Now that we have a session, do the deferred work
119 - refreshNonceIfNeeded();
120 - trackOriginatingPage();
121 -
122 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
123 - // so we do NOT call it here to avoid a race condition.
124 -
125 - return instance.sessionId;
126 - },
127 -
128 - setChatSession: function(botId, sessionId) {
129 - var cookieName = 'mxchat_session_id_' + botId;
130 - var storageKey = 'mxchat_session_id_' + botId;
131 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
132 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
133 - if (this.instances[botId]) {
134 - this.instances[botId].sessionId = sessionId;
135 - }
136 - },
137 -
138 - resetChatSession: function(botId) {
139 - // Clear old session from localStorage before setting new one
140 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
141 - var newSessionId = generateSessionId();
142 - this.setChatSession(botId, newSessionId);
143 - var $chatBox = getElement(botId, 'chat-box');
144 - if ($chatBox.length) {
145 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
146 - }
147 - if (this.instances[botId]) {
148 - this.instances[botId].chatHistoryLoaded = false;
149 - this.instances[botId].processedMessageIds = new Set();
150 - }
151 - },
152 -
153 - // Silent reset — new session ID without clearing the chat UI
154 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
155 - silentResetSession: function(botId) {
156 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
157 - var newSessionId = generateSessionId();
158 - this.setChatSession(botId, newSessionId);
159 - if (this.instances[botId]) {
160 - this.instances[botId].sessionId = newSessionId;
161 - }
162 - return newSessionId;
163 - }
164 - };
165 -
166 - // ====================================
167 - // ELEMENT SELECTOR HELPERS
168 - // ====================================
169 -
170 - // Check if a specific bot has an AI theme assigned (skip inline colors)
171 - function shouldSkipInlineColors(botId) {
172 - // If global AI theme is active, skip inline colors for all bots
173 - if (mxchatChat.skip_inline_colors) {
174 - return true;
175 - }
176 - // Check if this specific bot has a theme assignment
177 - var botAssignments = mxchatChat.bot_theme_assignments || {};
178 - return botAssignments.hasOwnProperty(botId);
179 - }
180 -
181 - // Get element by ID with bot suffix - returns jQuery object
182 - function getElement(botId, elementName) {
183 - return $('#' + elementName + '-' + botId);
184 - }
185 -
186 - // Get element by ID with bot suffix - returns DOM element
187 - function getElementDOM(botId, elementName) {
188 - return document.getElementById(elementName + '-' + botId);
189 - }
190 -
191 - // Get bot ID from any element within a chatbot instance
192 - function getBotIdFromElement(element) {
193 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
194 - if ($wrapper.length) {
195 - return $wrapper.data('bot-id') || 'default';
196 - }
197 - // Fallback: try to find from floating container
198 - var $floating = $(element).closest('.floating-chatbot');
199 - if ($floating.length) {
200 - var id = $floating.attr('id') || '';
201 - var match = id.match(/floating-chatbot-(.+)/);
202 - if (match) return match[1];
203 - }
204 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
205 - var elementId = $(element).attr('id') || '';
206 - if (elementId) {
207 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
208 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
209 - if (idMatch) return idMatch[1];
210 - }
211 - return 'default';
212 - }
213 -
214 - // Get wrapper element for a bot
215 - function getWrapper(botId) {
216 - return getElement(botId, 'mxchat-chatbot-wrapper');
217 - }
218 -
219 - // ====================================
220 4 // GLOBAL VARIABLES & CONFIGURATION
221 5 // ====================================
222 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
223 -
224 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
225 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
226 10 var userMessageFontColor = mxchatChat.user_message_font_color;
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -227,64 +11,53 @@
227 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
228 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
229 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
230 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
231 -
15 +
232 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
233 26
234 27 // ====================================
235 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
236 29 // ====================================
237 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
238 50 function getCookie(name) {
239 51 let value = "; " + document.cookie;
240 52 let parts = value.split("; " + name + "=");
241 53 if (parts.length == 2) return parts.pop().split(";").shift();
242 54 }
243 -
55 +
244 56 function generateSessionId() {
245 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
246 58 }
247 59
248 - // Legacy function - now delegates to instance manager
249 - function getChatSession(botId) {
250 - botId = botId || 'default';
251 - return MxChatInstances.getChatSession(botId);
252 - }
253 -
254 - function setChatSession(sessionId, botId) {
255 - botId = botId || 'default';
256 - MxChatInstances.setChatSession(botId, sessionId);
257 - }
258 -
259 - function resetChatSession(botId) {
260 - botId = botId || 'default';
261 - MxChatInstances.resetChatSession(botId);
262 - }
263 -
264 - // ====================================
265 - // INITIALIZE ALL CHATBOT INSTANCES
266 - // ====================================
267 -
268 - function initializeAllInstances() {
269 - // Find all chatbot wrappers on the page
270 - $('.mxchat-chatbot-wrapper').each(function() {
271 - var botId = $(this).data('bot-id') || 'default';
272 - MxChatInstances.init(botId);
273 - initializeBotInstance(botId);
274 - });
275 - }
276 -
277 - function initializeBotInstance(botId) {
278 - var instance = MxChatInstances.get(botId);
279 -
280 - // Initialize quick questions state for this bot
281 - checkQuickQuestionsState(botId);
282 -
283 - // Note: Event handlers use event delegation with class selectors,
284 - // so they work automatically for all instances without per-bot setup
285 - }
286 -
287 60 // ====================================
288 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
289 62 // ====================================
290 63
@@ -429,123 +202,70 @@
429 202
430 203 // ====================================
431 204 // CORE CHAT FUNCTIONALITY
432 205 // ====================================
433 -
434 -// Helper functions to disable/enable chat input while waiting for response
435 -function disableChatInput(botId) {
436 - botId = botId || 'default';
437 - var chatInput = getElementDOM(botId, 'chat-input');
438 - var sendButton = getElementDOM(botId, 'send-button');
439 - if (chatInput) {
440 - chatInput.disabled = true;
441 - chatInput.style.opacity = '0.6';
442 - }
443 - if (sendButton) {
444 - sendButton.disabled = true;
445 - sendButton.style.opacity = '0.5';
446 - sendButton.style.pointerEvents = 'none';
447 - }
448 -}
449 -
450 -function enableChatInput(botId) {
451 - botId = botId || 'default';
452 - var chatInput = getElementDOM(botId, 'chat-input');
453 - var sendButton = getElementDOM(botId, 'send-button');
454 - if (chatInput) {
455 - chatInput.disabled = false;
456 - chatInput.style.opacity = '1';
457 - chatInput.focus();
458 - }
459 - if (sendButton) {
460 - sendButton.disabled = false;
461 - sendButton.style.opacity = '1';
462 - sendButton.style.pointerEvents = 'auto';
463 - }
464 -}
465 -
466 206 // Update your existing sendMessage function
467 -function sendMessage(botId) {
468 - botId = botId || 'default';
469 - MxChatInstances.ensureSession(botId);
470 - var $chatInput = getElement(botId, 'chat-input');
471 - var message = $chatInput.val();
472 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
473 210 // ADD PROMPT HOOK HERE
474 - if (typeof customMxChatFilter === 'function') {
475 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
476 213 }
477 -
214 +
478 215 if (message) {
479 - // Don't disable input in live agent mode - let users chat freely
480 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
481 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
482 - if (!isAgentMode) {
483 - disableChatInput(botId);
484 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
485 219
486 - appendMessage("user", message, '', [], false, botId);
487 - $chatInput.val('');
488 - $chatInput.css('height', 'auto');
489 -
490 - if (hasQuickQuestions(botId)) {
491 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
492 222 }
493 - appendThinkingMessage(botId);
494 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
495 225
496 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
497 227
498 228 // Check if streaming is enabled AND supported for this model
499 229 if (shouldUseStreaming(currentModel)) {
500 230 callMxChatStream(message, function(response) {
501 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
502 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
503 233 } else {
504 234 callMxChat(message, function(response) {
505 - replaceLastMessage("bot", response, '', [], botId);
506 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
507 237 }
508 238 }
509 239 }
510 240
511 241 // Update your existing sendMessageToChatbot function
512 -function sendMessageToChatbot(message, botId) {
513 - botId = botId || 'default';
514 - MxChatInstances.ensureSession(botId);
515 -
242 +function sendMessageToChatbot(message) {
516 243 // ADD PROMPT HOOK HERE
517 244 if (typeof customMxChatFilter === 'function') {
518 245 message = customMxChatFilter(message, "prompt");
519 246 }
247 +
248 + var sessionId = getChatSession();
520 249
521 - // Don't disable input in live agent mode - let users chat freely
522 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
523 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
524 - if (!isAgentMode) {
525 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
526 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
527 255
528 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
529 257
530 - if (hasQuickQuestions(botId)) {
531 - collapseQuickQuestions(botId);
532 - }
533 - appendThinkingMessage(botId);
534 - scrollToBottom(botId);
535 -
536 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
537 -
538 258 // Check if streaming is enabled AND supported for this model
539 259 if (shouldUseStreaming(currentModel)) {
540 260 callMxChatStream(message, function(response) {
541 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
542 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
543 263 } else {
544 264 callMxChat(message, function(response) {
545 - getElement(botId, 'chat-box').find('.temporary-message').remove();
546 - replaceLastMessage("bot", response, '', [], botId);
547 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
548 268 }
549 269 }
550 270
551 271 // Updated shouldUseStreaming function with debugging
@@ -588,53 +308,30 @@
588 308 updateChatModeIndicator('agent');
589 309 }
590 310 }
591 311
592 -// Function to get bot ID from any element or wrapper
593 -// If element is provided, finds the bot ID from its wrapper
594 -// If no element, returns 'default' (for backward compatibility)
595 -function getMxChatBotId(element) {
596 - if (element) {
597 - return getBotIdFromElement(element);
598 - }
599 - // Fallback: find first chatbot wrapper on page
600 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
601 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
602 316 }
603 317
604 -function callMxChat(message, callback, botId) {
605 - botId = botId || getMxChatBotId();
606 -
607 - // Store the message in case we need to retry after session reset
608 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
609 -
318 +function callMxChat(message, callback) {
610 319 // Get page context if contextual awareness is enabled
611 320 const pageContext = getPageContext();
612 -
613 - // Get instance for session start timestamp (used when persistence is OFF)
614 - var instance = MxChatInstances.get(botId);
615 -
616 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
617 - // and returns the guaranteed-present session id from the in-memory instance even when
618 - // cookie/localStorage writes are silently blocked by the browser.
619 - var sessionId = MxChatInstances.ensureSession(botId);
620 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
621 - // Last-resort generation to ensure we never POST a null marker.
622 - sessionId = generateSessionId();
623 - MxChatInstances.setChatSession(botId, sessionId);
624 - }
625 -
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
626 325 // Prepare AJAX data
627 326 const ajaxData = {
628 327 action: 'mxchat_handle_chat_request',
629 328 message: message,
630 - session_id: sessionId,
329 + session_id: getChatSession(),
631 330 nonce: mxchatChat.nonce,
632 331 current_page_url: window.location.href,
633 332 current_page_title: document.title,
634 - bot_id: botId,
635 - // Pass session start timestamp so AI context matches what user sees
636 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
637 334 };
638 335
639 336 // Add page context if available
640 337 if (pageContext) {
@@ -657,78 +354,32 @@
657 354 type: 'POST',
658 355 dataType: 'json',
659 356 data: ajaxData,
660 357 success: function(response) {
661 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
662 374 if (response.chat_mode) {
663 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
664 377 }
665 378
666 - // Also check in data property if response is wrapped
667 - if (response.data && response.data.chat_mode) {
668 - updateChatModeIndicator(response.data.chat_mode, botId);
669 - }
670 -
671 - // SECURITY FIX: Check for errors FIRST before checking for success
672 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
673 - if (response.success === false || (response.data && response.data.error_message)) {
674 - let errorMessage = "";
675 - let errorCode = "";
676 -
677 - // Check various possible error locations in the response
678 - if (response.data && response.data.error_message) {
679 - errorMessage = response.data.error_message;
680 - errorCode = response.data.error_code || "";
681 - } else if (response.error_message) {
682 - errorMessage = response.error_message;
683 - errorCode = response.error_code || "";
684 - } else if (response.message) {
685 - errorMessage = response.message;
686 - } else if (typeof response.data === 'string') {
687 - errorMessage = response.data;
688 - } else {
689 - // Fallback for any other unexpected response format
690 - errorMessage = "An error occurred. Please try again or contact support.";
691 - }
692 -
693 - // Handle session reset action (IP changed, session expired, etc.)
694 - // Silent reset — keep chat UI intact, just get a new session and retry
695 - if (response.data && response.data.action === 'reset_session') {
696 - MxChatInstances.silentResetSession(botId);
697 - // Re-send the original message with the new session (user message is already displayed)
698 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
699 - if (originalMessage) {
700 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
701 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
702 - if (shouldUseStreaming(currentModel)) {
703 - callMxChatStream(originalMessage, function(response) {
704 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
705 - }, botId);
706 - } else {
707 - callMxChat(originalMessage, function(response) {
708 - replaceLastMessage("bot", response, '', [], botId);
709 - }, botId);
710 - }
711 - }
712 - return;
713 - }
714 -
715 - // Format user-friendly error message
716 - let displayMessage = errorMessage;
717 -
718 - // Customize message for admin users
719 - if (mxchatChat.is_admin) {
720 - // For admin users, show more technical details including error code
721 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
722 - }
723 -
724 - replaceLastMessage("bot", displayMessage, '', [], botId);
725 - return; // Exit early for errors
726 - }
727 -
728 - // NOW check if this is a successful response by looking for text, html, or message fields
379 + // First check if this is a successful response by looking for text, html, or message fields
729 380 // This preserves compatibility with your server response format
730 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
731 382 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
732 383
733 384 // Handle successful response - this is your original success handling code
734 385
@@ -738,17 +389,16 @@
738 389 let responseMessage = response.message || '';
739 390
740 391 // Add PDF filename handling
741 392 if (response.data && response.data.filename) {
742 - showActivePdf(response.data.filename, botId);
743 - var instance = MxChatInstances.get(botId);
744 - instance.activePdfFile = response.data.filename;
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
745 395 }
746 396
747 397 // Add redirect check here
748 398 if (response.redirect_url) {
749 399 if (responseText) {
750 - replaceLastMessage("bot", responseText, '', [], botId);
400 + replaceLastMessage("bot", responseText);
751 401 }
752 402 setTimeout(() => {
753 403 window.location.href = response.redirect_url;
754 404 }, 1500);
@@ -756,17 +406,15 @@
756 406 }
757 407
758 408 // Check for live agent response
759 409 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
760 - removeThinkingDots(botId);
761 - updateChatModeIndicator('agent', botId);
762 - enableChatInput(botId);
410 + updateChatModeIndicator('agent');
763 411 return;
764 412 }
765 413
766 414 // Handle the message and show notification if chat is hidden
767 415 if (responseText || responseHtml || responseMessage) {
768 -
416 +
769 417 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
770 418 if (responseText && typeof customMxChatFilter === 'function') {
771 419 responseText = customMxChatFilter(responseText, "response");
772 420 }
@@ -772,53 +420,89 @@
772 420 }
773 421 if (responseMessage && typeof customMxChatFilter === 'function') {
774 422 responseMessage = customMxChatFilter(responseMessage, "response");
775 423 }
776 -
424 +
777 425 // Update the messages as before
778 426 if (responseText && responseHtml) {
779 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
427 + replaceLastMessage("bot", responseText, responseHtml);
780 428 } else if (responseText) {
781 - replaceLastMessage("bot", responseText, '', [], botId);
429 + replaceLastMessage("bot", responseText);
782 430 } else if (responseHtml) {
783 - replaceLastMessage("bot", "", responseHtml, [], botId);
431 + replaceLastMessage("bot", "", responseHtml);
784 432 } else if (responseMessage) {
785 - replaceLastMessage("bot", responseMessage, '', [], botId);
433 + replaceLastMessage("bot", responseMessage);
786 434 }
787 435
788 436 // Check if chat is hidden and show notification
789 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
790 - if ($floatingChatbot.hasClass('hidden')) {
791 - var $badge = getElement(botId, 'chat-notification-badge');
792 - if ($badge.length) {
793 - $badge.show();
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
794 441 }
795 442 }
796 443 } else {
797 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
798 - if (response.vectorstore_error) {
799 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
800 - }
801 - replaceLastMessage("bot", emptyMsg, '', [], botId);
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
802 446 }
803 447
804 448 if (response.message_id) {
805 - var instance = MxChatInstances.get(botId);
806 - instance.lastSeenMessageId = response.message_id;
449 + lastSeenMessageId = response.message_id;
807 450 }
808 451
809 452 return;
810 453 }
811 454
812 - // Fallback for truly unexpected response formats
813 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
814 494 },
815 495 error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
816 499 let errorMessage = "An unexpected error occurred.";
817 500
818 501 // Try to parse the response if it's JSON
819 502 try {
820 503 const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
821 505
822 506 if (responseJson.data && responseJson.data.error_message) {
823 507 errorMessage = responseJson.data.error_message;
824 508 } else if (responseJson.message) {
@@ -838,52 +522,38 @@
838 522 errorMessage = "Server error: The server encountered an issue. Please try again later.";
839 523 }
840 524 }
841 525
842 - replaceLastMessage("bot", errorMessage, '', [], botId);
526 + replaceLastMessage("bot", errorMessage);
843 527 }
844 528 });
845 529 }
846 530
847 -function callMxChatStream(message, callback, botId) {
848 - botId = botId || getMxChatBotId();
849 -
850 - // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
852 -
853 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
854 535 if (!isStreamingSupported(currentModel)) {
855 - callMxChat(message, callback, botId);
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
856 538 return;
857 539 }
858 540
859 541 // Get page context if contextual awareness is enabled
860 542 const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
861 546
862 - // Get instance for session start timestamp (used when persistence is OFF)
863 - var instance = MxChatInstances.get(botId);
864 -
865 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
866 - // non-string value via String(), so passing `null` would POST the literal string "null"
867 - // and land in the transcripts table as a ghost session. ensureSession() always returns
868 - // a real string even when cookies/localStorage are blocked.
869 - var streamSessionId = MxChatInstances.ensureSession(botId);
870 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
871 - streamSessionId = generateSessionId();
872 - MxChatInstances.setChatSession(botId, streamSessionId);
873 - }
874 -
875 547 const formData = new FormData();
876 548 formData.append('action', 'mxchat_stream_chat');
877 549 formData.append('message', message);
878 - formData.append('session_id', streamSessionId);
550 + formData.append('session_id', getChatSession());
879 551 formData.append('nonce', mxchatChat.nonce);
880 552 formData.append('current_page_url', window.location.href);
881 553 formData.append('current_page_title', document.title);
882 - formData.append('bot_id', botId);
883 - // Pass session start timestamp so AI context matches what user sees
884 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
885 -
554 + formData.append('bot_id', botId); // Include bot ID
555 +
886 556 // Add page context if available
887 557 if (pageContext) {
888 558 formData.append('page_context', JSON.stringify(pageContext));
889 559 }
@@ -908,14 +578,17 @@
908 578 body: formData,
909 579 credentials: 'same-origin'
910 580 })
911 581 .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
912 584 // Store the response for potential fallback handling
913 585 const responseClone = response.clone();
914 -
586 +
915 587 if (!response.ok) {
916 588 // Try to get error details from response
917 589 return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
918 591 throw { isServerError: true, data: errorData };
919 592 }).catch(() => {
920 593 throw new Error('Network response was not ok');
921 594 });
@@ -923,21 +596,26 @@
923 596
924 597 // Check if response is JSON instead of streaming
925 598 const contentType = response.headers.get('content-type');
926 599 if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
927 601 return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
928 604 // IMMEDIATE CHAT MODE UPDATE for JSON response
929 605 if (data.chat_mode) {
930 - updateChatModeIndicator(data.chat_mode, botId);
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
931 608 }
932 -
609 +
933 610 // Check for testing panel
934 611 if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
935 613 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
936 614 }
937 -
615 +
938 616 // Handle the JSON response directly
939 - handleNonStreamResponse(data, callback, botId);
617 + handleNonStreamResponse(data, callback);
940 618 return Promise.resolve(); // Prevent further processing
941 619 });
942 620 }
943 621
@@ -948,36 +626,37 @@
948 626
949 627 function processStream() {
950 628 reader.read().then(({ done, value }) => {
951 629 if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
952 632 // If streaming completed but no content was received, try to get response as fallback
953 633 if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
954 636 // Try to read the response as JSON
955 637 responseClone.text().then(text => {
956 638 try {
957 639 const data = JSON.parse(text);
958 - if (data.text || data.message || data.html) {
959 - handleNonStreamResponse(data, callback, botId);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
960 642 } else {
961 643 // No valid data, fall back to regular call
962 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
963 - callMxChat(message, callback, botId);
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
964 646 }
965 647 } catch (e) {
966 648 // Could not parse, fall back to regular call
967 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
968 - callMxChat(message, callback, botId);
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
969 651 }
970 652 }).catch(() => {
971 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
972 - callMxChat(message, callback, botId);
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
973 655 });
974 656 return;
975 657 }
976 -
977 - // Re-enable chat input when stream ends with content
978 - enableChatInput(botId);
979 -
658 +
980 659 if (callback) {
981 660 callback(accumulatedContent);
982 661 }
983 662 return;
@@ -991,17 +670,17 @@
991 670 if (line.startsWith('data: ')) {
992 671 const data = line.substring(6);
993 672
994 673 if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
995 676 if (!accumulatedContent) {
996 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
997 - callMxChat(message, callback, botId);
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
998 680 return;
999 681 }
1000 -
1001 - // Re-enable chat input after streaming completes
1002 - enableChatInput(botId);
1003 -
682 +
1004 683 if (callback) {
1005 684 callback(accumulatedContent);
1006 685 }
1007 686 return;
@@ -1008,16 +687,18 @@
1008 687 }
1009 688
1010 689 try {
1011 690 const json = JSON.parse(data);
1012 -
691 +
1013 692 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1014 693 if (json.chat_mode) {
1015 - updateChatModeIndicator(json.chat_mode, botId);
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
1016 696 }
1017 -
697 +
1018 698 // Handle testing data
1019 699 if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
1020 701 if (window.mxchatTestPanelInstance) {
1021 702 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1022 703 testingDataReceived = true;
1023 704 }
@@ -1025,35 +706,31 @@
1025 706 // Handle content streaming
1026 707 else if (json.content) {
1027 708 streamingStarted = true;
1028 709 accumulatedContent += json.content;
1029 - updateStreamingMessage(accumulatedContent, botId);
1030 - }
710 + updateStreamingMessage(accumulatedContent);
711 + }
1031 712 // Handle complete response in stream (fallback response)
1032 - else if (json.text || json.message || json.html) {
1033 - handleNonStreamResponse(json, callback, botId);
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
1034 716 return;
1035 717 }
1036 718 // Handle errors
1037 719 else if (json.error) {
1038 -
1039 - // Get error message from various possible fields
1040 - let errorMessage = json.error_message || json.message || json.text ||
1041 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1042 -
1043 - // Re-enable chat input on error
1044 - enableChatInput(botId);
1045 -
1046 - // Display the error directly in the chat
1047 - replaceLastMessage("bot", errorMessage, '', [], botId);
1048 -
1049 - if (callback) {
1050 - callback(errorMessage);
720 + //console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1051 728 }
1052 729 return;
1053 730 }
1054 731 } catch (e) {
1055 - // SSE data parsing error - silently continue
732 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1056 733 }
1057 734 }
1058 735 }
1059 736
@@ -1058,10 +735,11 @@
1058 735 }
1059 736
1060 737 processStream();
1061 738 }).catch(streamError => {
1062 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1063 - callMxChat(message, callback, botId);
739 + //console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
1064 742 });
1065 743 }
1066 744
1067 745 processStream();
@@ -1066,110 +744,52 @@
1066 744
1067 745 processStream();
1068 746 })
1069 747 .catch(error => {
748 + //console.log('Streaming failed:', error);
749 +
1070 750 // Check if we have server error data with chat mode
1071 751 if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
1072 754 // Check for chat mode in error data
1073 755 if (error.data.chat_mode) {
1074 - updateChatModeIndicator(error.data.chat_mode, botId);
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
1075 758 }
1076 -
1077 - handleNonStreamResponse(error.data, callback, botId);
759 +
760 + handleNonStreamResponse(error.data, callback);
1078 761 } else {
1079 762 // Only fall back to regular call if we don't have any response data
1080 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1081 - callMxChat(message, callback, botId);
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
1082 766 }
1083 767 });
1084 768 }
1085 769
1086 -// Helper function to handle non-streaming responses
1087 -function handleNonStreamResponse(data, callback, botId) {
1088 - botId = botId || 'default';
1089 -
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
1090 774 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1091 775 if (data.chat_mode) {
1092 - updateChatModeIndicator(data.chat_mode, botId);
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
1093 778 }
1094 -
779 +
1095 780 // Also check in data property if response is wrapped
1096 781 if (data.data && data.data.chat_mode) {
1097 - updateChatModeIndicator(data.data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
1098 784 }
1099 -
1100 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1101 - // This prevents a visual gap between thinking dots disappearing and content appearing
1102 -
1103 - // SECURITY FIX: Check for errors FIRST
1104 - if (data.success === false || (data.data && data.data.error_message)) {
1105 - let errorMessage = "";
1106 - let errorCode = "";
1107 -
1108 - // Check various possible error locations
1109 - if (data.data && data.data.error_message) {
1110 - errorMessage = data.data.error_message;
1111 - errorCode = data.data.error_code || "";
1112 - } else if (data.error_message) {
1113 - errorMessage = data.error_message;
1114 - errorCode = data.error_code || "";
1115 - } else if (data.message) {
1116 - errorMessage = data.message;
1117 - } else if (typeof data.data === 'string') {
1118 - errorMessage = data.data;
1119 - } else {
1120 - errorMessage = "An error occurred. Please try again or contact support.";
1121 - }
1122 -
1123 - // Handle session reset action (IP changed, session expired, etc.)
1124 - // Silent reset — keep chat UI intact, just get a new session and retry
1125 - if (data.data && data.data.action === 'reset_session') {
1126 - MxChatInstances.silentResetSession(botId);
1127 - // Re-send the original message with the new session (user message is already displayed)
1128 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1129 - if (originalMessage) {
1130 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1131 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1132 - if (shouldUseStreaming(currentModel)) {
1133 - callMxChatStream(originalMessage, callback, botId);
1134 - } else {
1135 - callMxChat(originalMessage, callback, botId);
1136 - }
1137 - }
1138 - return;
1139 - }
1140 -
1141 - // Format user-friendly error message
1142 - let displayMessage = errorMessage;
1143 - if (mxchatChat.is_admin) {
1144 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1145 - }
1146 -
1147 - replaceLastMessage("bot", displayMessage, '', [], botId);
1148 -
1149 - if (callback) {
1150 - callback('');
1151 - }
1152 - return; // Exit early for errors
1153 - }
1154 -
1155 - // Check for live agent response
1156 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1157 - removeThinkingDots(botId);
1158 - // Also remove any leftover bot-message that lost its temporary-message class
1159 - var $chatBox = getElement(botId, 'chat-box');
1160 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1161 - updateChatModeIndicator('agent', botId);
1162 - enableChatInput(botId);
1163 - if (callback) {
1164 - callback('');
1165 - }
1166 - return;
1167 - }
1168 -
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
1169 789 // Handle different response formats
1170 790 if (data.text || data.html || data.message) {
1171 -
791 +
1172 792 // Apply response hooks
1173 793 if (data.text && typeof customMxChatFilter === 'function') {
1174 794 data.text = customMxChatFilter(data.text, "response");
1175 795 }
@@ -1175,59 +795,56 @@
1175 795 }
1176 796 if (data.message && typeof customMxChatFilter === 'function') {
1177 797 data.message = customMxChatFilter(data.message, "response");
1178 798 }
1179 -
799 +
1180 800 // Display the response
1181 801 if (data.text && data.html) {
1182 - replaceLastMessage("bot", data.text, data.html, [], botId);
802 + replaceLastMessage("bot", data.text, data.html);
1183 803 } else if (data.text) {
1184 - replaceLastMessage("bot", data.text, '', [], botId);
804 + replaceLastMessage("bot", data.text);
1185 805 } else if (data.html) {
1186 - replaceLastMessage("bot", "", data.html, [], botId);
806 + replaceLastMessage("bot", "", data.html);
1187 807 } else if (data.message) {
1188 - replaceLastMessage("bot", data.message, '', [], botId);
808 + replaceLastMessage("bot", data.message);
1189 809 }
1190 810 }
1191 -
811 +
1192 812 // Handle other response properties
1193 813 if (data.data && data.data.filename) {
1194 - showActivePdf(data.data.filename, botId);
1195 - var instance = MxChatInstances.get(botId);
1196 - instance.activePdfFile = data.data.filename;
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
1197 816 }
1198 -
817 +
1199 818 if (data.redirect_url) {
1200 819 setTimeout(() => {
1201 820 window.location.href = data.redirect_url;
1202 821 }, 1500);
1203 822 }
1204 -
1205 - // Ensure chat input is re-enabled (safety net for edge cases)
1206 - enableChatInput(botId);
1207 -
823 +
1208 824 if (callback) {
1209 825 callback(data.text || data.message || '');
1210 826 }
1211 827 }
1212 -
1213 828 // Enhanced updateChatModeIndicator function for immediate DOM updates
1214 -function updateChatModeIndicator(mode, botId) {
1215 - botId = botId || 'default';
1216 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
1217 832 if (indicator) {
1218 833 const oldText = indicator.textContent;
1219 -
834 +
1220 835 if (mode === 'agent') {
1221 836 indicator.textContent = 'Live Agent';
1222 - startPolling(botId);
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
1223 839 } else {
1224 840 // Everything else is AI mode
1225 841 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1226 842 indicator.textContent = customAiText;
1227 - stopPolling(botId);
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
1228 845 }
1229 -
846 +
1230 847 // Force immediate DOM update and reflow
1231 848 if (oldText !== indicator.textContent) {
1232 849 // Force a reflow to ensure the change is visible immediately
1233 850 indicator.style.display = 'none';
@@ -1232,36 +849,88 @@
1232 849 // Force a reflow to ensure the change is visible immediately
1233 850 indicator.style.display = 'none';
1234 851 indicator.offsetHeight; // Trigger reflow
1235 852 indicator.style.display = '';
1236 -
853 +
1237 854 // Double-check after a brief moment to ensure the change stuck
1238 855 setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
1239 857 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + //console.warn("Mode indicator update failed, forcing update");
1240 859 indicator.textContent = 'Live Agent';
1241 860 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1242 862 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1243 863 indicator.textContent = customAiText;
1244 864 }
1245 865 }, 50);
1246 866 }
867 + } else {
868 + //console.error("Chat mode indicator element not found!");
1247 869 }
1248 870 }
1249 871
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
1250 922 // Function to update message during streaming
1251 -function updateStreamingMessage(content, botId) {
1252 - botId = botId || 'default';
1253 -
923 +function updateStreamingMessage(content) {
1254 924 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1255 925 if (typeof customMxChatFilter === 'function') {
1256 926 content = customMxChatFilter(content, "response");
1257 927 }
1258 -
928 +
1259 929 const formattedContent = linkify(content);
1260 930
1261 - // Find the temporary message in this bot's chat box
1262 - var $chatBox = getElement(botId, 'chat-box');
1263 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
1264 933
1265 934 if (tempMessage.length) {
1266 935 // Update existing message
1267 936 tempMessage.html(formattedContent);
@@ -1266,9 +935,9 @@
1266 935 // Update existing message
1267 936 tempMessage.html(formattedContent);
1268 937 } else {
1269 938 // Create new temporary message if it doesn't exist
1270 - appendMessage("bot", content, '', [], true, botId);
939 + appendMessage("bot", content, '', [], true);
1271 940 }
1272 941 }
1273 942
1274 943 function isStreamingSupported(model) {
@@ -1286,34 +955,23 @@
1286 955
1287 956 return isSupported;
1288 957 }
1289 958
1290 -// Update the event handlers to use the correct function names (using event delegation)
1291 -// Use class-based selectors for multi-instance support
1292 -$(document).on('click', '.send-button', function() {
1293 - var botId = getBotIdFromElement(this);
1294 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1295 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1296 - disableChatInput(botId);
1297 - }
1298 - sendMessage(botId);
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
1299 962 });
1300 963
1301 -// Override enter key handler (using event delegation)
1302 -$(document).on('keypress', '.chat-input', function(e) {
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
1303 966 if (e.which == 13 && !e.shiftKey) {
1304 967 e.preventDefault();
1305 - var botId = getBotIdFromElement(this);
1306 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1307 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1308 - disableChatInput(botId);
1309 - }
1310 - sendMessage(botId);
968 + sendMessage(); // Use the updated sendMessage function
1311 969 }
1312 970 });
1313 971
1314 972
1315 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1316 974 try {
1317 975 // Determine styles based on sender type
1318 976 let messageClass, bgColor, fontColor;
1319 977
@@ -1334,29 +992,25 @@
1334 992 }
1335 993
1336 994 const messageDiv = $('<div>')
1337 995 .addClass(messageClass)
1338 - .attr('dir', 'auto');
1339 -
1340 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1341 - var skipColors = shouldSkipInlineColors(botId);
1342 - if (skipColors) {
1343 - messageDiv.css({
1344 - 'margin-bottom': '1em'
1345 - });
1346 - } else {
1347 - messageDiv.css({
996 + .attr('dir', 'auto')
997 + .css({
1348 998 'background': bgColor,
1349 999 'color': fontColor,
1350 1000 'margin-bottom': '1em'
1351 1001 });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
1352 1011 }
1353 1012
1354 - // Process the message content - always run linkify to convert markdown
1355 - // links and format text. linkify() handles existing HTML safely via
1356 - // negative lookaheads that skip URLs already inside <a> tags.
1357 - let fullMessage = linkify(messageText);
1358 -
1359 1013 // Add images if provided
1360 1014 if (images && images.length > 0) {
1361 1015 fullMessage += '<div class="image-gallery" dir="auto">';
1362 1016 images.forEach(img => {
@@ -1362,9 +1016,9 @@
1362 1016 images.forEach(img => {
1363 1017 const safeTitle = sanitizeUserInput(img.title);
1364 1018 const safeUrl = encodeURI(img.image_url);
1365 1019 const safeThumbnail = encodeURI(img.thumbnail_url);
1366 -
1020 +
1367 1021 fullMessage += `
1368 1022 <div style="margin-bottom: 10px;">
1369 1023 <strong>${safeTitle}</strong><br>
1370 1024 <a href="${safeUrl}" target="_blank">
@@ -1376,14 +1030,9 @@
1376 1030 }
1377 1031
1378 1032 // Append HTML content if provided
1379 1033 if (messageHtml && sender !== "user") {
1380 - // Only add line breaks if there's actual text content before the HTML
1381 - if (fullMessage && fullMessage.trim()) {
1382 - fullMessage += '<br><br>' + messageHtml;
1383 - } else {
1384 - fullMessage = messageHtml;
1385 - }
1034 + fullMessage += '<br><br>' + messageHtml;
1386 1035 }
1387 1036
1388 1037 messageDiv.html(fullMessage);
1389 1038
@@ -1390,62 +1039,58 @@
1390 1039 if (isTemporary) {
1391 1040 messageDiv.addClass('temporary-message');
1392 1041 }
1393 1042
1394 - // Append to the correct chatbot instance's chat-box
1395 - var $chatBox = getElement(botId, 'chat-box');
1396 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1397 1044 // FIXED: Use event delegation for link tracking
1398 1045 if (sender === "bot" || sender === "agent") {
1399 - attachLinkTracking(messageDiv, messageText, botId);
1046 + attachLinkTracking(messageDiv, messageText);
1400 1047 }
1401 -
1048 +
1402 1049 if (sender === "bot") {
1403 - const lastUserMessage = $chatBox.find('.user-message').last();
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1404 1051 if (lastUserMessage.length) {
1405 - scrollElementToTop(lastUserMessage, botId);
1052 + scrollElementToTop(lastUserMessage);
1406 1053 }
1407 1054 }
1408 1055 });
1409 1056
1410 1057 if (messageText.id) {
1411 - var instance = MxChatInstances.get(botId);
1412 - instance.lastSeenMessageId = messageText.id;
1413 - hideNotification(botId);
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
1414 1060 }
1415 1061 } catch (error) {
1416 - // Error rendering message - silently continue
1062 + //console.error("Error rendering message:", error);
1417 1063 }
1418 1064 }
1419 1065
1420 1066 // Helper function to attach link tracking with proper event handling
1421 -function attachLinkTracking(messageDiv, messageText, botId) {
1422 - botId = botId || 'default';
1067 +function attachLinkTracking(messageDiv, messageText) {
1423 1068 // Use a slight delay to ensure DOM is ready
1424 1069 setTimeout(function() {
1425 1070 const links = messageDiv.find('a[href]').not('[data-tracked]');
1426 -
1071 +
1427 1072 links.each(function() {
1428 1073 const $link = $(this);
1429 1074 const originalHref = $link.attr('href');
1430 -
1075 +
1431 1076 // Mark as tracked to avoid duplicate handlers
1432 1077 $link.attr('data-tracked', 'true');
1433 -
1078 +
1434 1079 // Only track external URLs
1435 1080 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1436 1081 // Remove any existing click handlers first
1437 1082 $link.off('click.tracking');
1438 -
1083 +
1439 1084 // Add new click handler with namespace
1440 1085 $link.on('click.tracking', function(e) {
1441 1086 e.preventDefault();
1442 1087 e.stopPropagation();
1443 -
1444 - const messageContext = typeof messageText === 'string'
1445 - ? messageText.substring(0, 200)
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
1446 1091 : '';
1447 -
1092 +
1448 1093 // Track the click
1449 1094 $.ajax({
1450 1095 url: mxchatChat.ajax_url,
1451 1096 type: 'POST',
@@ -1450,9 +1095,9 @@
1450 1095 url: mxchatChat.ajax_url,
1451 1096 type: 'POST',
1452 1097 data: {
1453 1098 action: 'mxchat_track_url_click',
1454 - session_id: getChatSession(botId),
1099 + session_id: getChatSession(),
1455 1100 url: originalHref,
1456 1101 message_context: messageContext,
1457 1102 nonce: mxchatChat.nonce
1458 1103 },
@@ -1464,9 +1109,9 @@
1464 1109 window.location.href = originalHref;
1465 1110 }
1466 1111 }
1467 1112 });
1468 -
1113 +
1469 1114 return false; // Extra insurance to prevent default
1470 1115 });
1471 1116 }
1472 1117 });
@@ -1472,12 +1117,11 @@
1472 1117 });
1473 1118 }, 100); // Small delay to ensure DOM is ready
1474 1119 }
1475 1120
1476 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1477 1122 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1478 - var $chatBox = getElement(botId, 'chat-box');
1479 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1480 1124
1481 1125 // Determine styles
1482 1126 let bgColor, fontColor;
1483 1127 if (sender === "user") {
@@ -1490,21 +1134,17 @@
1490 1134 bgColor = botMessageBgColor;
1491 1135 fontColor = botMessageFontColor;
1492 1136 }
1493 1137
1494 - // Always run linkify to convert markdown links and format text.
1495 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1496 - // to avoid double-processing URLs that are already inside <a> tags).
1497 - var fullMessage = linkify(responseText);
1498 -
1499 - if (responseHtml) {
1500 - // Only add line breaks if there's actual text content before the HTML
1501 - if (fullMessage && fullMessage.trim()) {
1502 - fullMessage += '<br><br>' + responseHtml;
1503 - } else {
1504 - fullMessage = responseHtml;
1138 + var fullMessage = linkify(responseText);
1139 + if (responseHtml) {
1140 + // Only add line breaks if there's actual text content before the HTML
1141 + if (fullMessage && fullMessage.trim()) {
1142 + fullMessage += '<br><br>' + responseHtml;
1143 + } else {
1144 + fullMessage = responseHtml;
1145 + }
1505 1146 }
1506 - }
1507 1147
1508 1148 if (images.length > 0) {
1509 1149 fullMessage += '<div class="image-gallery" dir="auto">';
1510 1150 images.forEach(img => {
@@ -1519,92 +1159,67 @@
1519 1159 fullMessage += '</div>';
1520 1160 }
1521 1161
1522 1162 if (lastMessageDiv.length) {
1523 - // Replace content immediately to prevent visual gap between thinking dots and response
1524 - lastMessageDiv
1525 - .html(fullMessage)
1526 - .removeClass('bot-message user-message temporary-message')
1527 - .addClass(messageClass)
1528 - .attr('dir', 'auto');
1529 -
1530 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1531 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1532 - if (!skipColors) {
1533 - lastMessageDiv.css({
1534 - 'background-color': bgColor,
1535 - 'color': fontColor,
1536 - });
1537 - }
1538 -
1539 - // Handle link tracking and scroll
1540 - if (sender === "bot" || sender === "agent") {
1541 - attachLinkTracking(lastMessageDiv, responseText, botId);
1542 -
1543 - const lastUserMessage = $chatBox.find('.user-message').last();
1544 - if (lastUserMessage.length) {
1545 - scrollElementToTop(lastUserMessage, botId);
1546 - }
1547 - // Show notification if chat is hidden
1548 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1549 - if ($floatingChatbot.hasClass('hidden')) {
1550 - showNotification(botId);
1551 - }
1552 - }
1553 -
1554 - // Re-enable chat input after response is displayed
1555 - enableChatInput(botId);
1163 + lastMessageDiv.fadeOut(200, function() {
1164 + $(this)
1165 + .html(fullMessage)
1166 + .removeClass('bot-message user-message')
1167 + .addClass(messageClass)
1168 + .attr('dir', 'auto')
1169 + .css({
1170 + 'background-color': bgColor,
1171 + 'color': fontColor,
1172 + })
1173 + .removeClass('temporary-message')
1174 + .fadeIn(200, function() {
1175 + // FIXED: Use the helper function for link tracking
1176 + if (sender === "bot" || sender === "agent") {
1177 + attachLinkTracking($(this), responseText);
1178 + }
1179 +
1180 + if (sender === "bot" || sender === "agent") {
1181 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1182 + if (lastUserMessage.length) {
1183 + scrollElementToTop(lastUserMessage);
1184 + }
1185 + // Show notification if chat is hidden
1186 + if ($('#floating-chatbot').hasClass('hidden')) {
1187 + showNotification();
1188 + }
1189 + }
1190 + });
1191 + });
1556 1192 } else {
1557 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1558 - // Re-enable chat input after response is displayed
1559 - enableChatInput(botId);
1193 + appendMessage(sender, responseText, responseHtml, images);
1560 1194 }
1561 1195 }
1562 1196
1563 1197
1564 - function appendThinkingMessage(botId) {
1565 - botId = botId || 'default';
1198 + function appendThinkingMessage() {
1199 + // Remove any existing thinking dots first
1200 + $('.thinking-dots').remove();
1566 1201
1567 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1568 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1569 - if (indicator && indicator.textContent === 'Live Agent') {
1570 - return;
1571 - }
1572 -
1573 - var $chatBox = getElement(botId, 'chat-box');
1574 -
1575 - // Remove any existing thinking dots in this bot's chat first
1576 - $chatBox.find('.thinking-dots').remove();
1577 -
1578 - // Check if we should skip inline colors (AI theme is active)
1579 - var skipColors = shouldSkipInlineColors(botId);
1580 -
1581 1202 // Retrieve the bot message font color and background color
1582 1203 var botMessageFontColor = mxchatChat.bot_message_font_color;
1583 1204 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1584 1205
1585 - // Build thinking dots HTML - skip inline colors if AI theme is active
1586 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1206 +
1587 1207 var thinkingHtml = '<div class="thinking-dots-container">' +
1588 1208 '<div class="thinking-dots">' +
1589 - '<span class="dot"' + dotStyle + '></span>' +
1590 - '<span class="dot"' + dotStyle + '></span>' +
1591 - '<span class="dot"' + dotStyle + '></span>' +
1209 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1210 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1211 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1592 1212 '</div>' +
1593 1213 '</div>';
1594 1214
1595 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1596 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1597 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1598 - scrollToBottom(botId);
1215 + // Append the thinking dots to the chat container (or within the temporary message div)
1216 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1217 + scrollToBottom();
1599 1218 }
1600 -
1601 - function removeThinkingDots(botId) {
1602 - botId = botId || 'default';
1603 - var $chatBox = getElement(botId, 'chat-box');
1604 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1605 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1606 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1219 +
1220 + function removeThinkingDots() {
1221 + $('.thinking-dots').closest('.temporary-message').remove();
1607 1222 }
1608 1223
1609 1224 // ====================================
1610 1225 // TEXT FORMATTING & PROCESSING
@@ -1638,12 +1253,9 @@
1638 1253 processedText = formatTextStyling(processedText);
1639 1254
1640 1255 // Process code blocks BEFORE processing links
1641 1256 processedText = formatCodeBlocks(processedText);
1642 -
1643 - // Process markdown tables BEFORE converting newlines to paragraphs
1644 - processedText = formatMarkdownTables(processedText);
1645 -
1257 +
1646 1258 // NOW convert to paragraphs
1647 1259 processedText = convertNewlinesToBreaks(processedText);
1648 1260
1649 1261 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -1656,63 +1268,37 @@
1656 1268 // Return as a proper link without the brackets
1657 1269 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1658 1270 });
1659 1271
1660 - // Process markdown links: [text](url) and [](url)
1661 - // Uses balanced parenthesis matching to handle URLs containing parens
1662 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1663 - processedText = (function(input) {
1664 - var result = '';
1665 - var i = 0;
1666 - while (i < input.length) {
1667 - // Look for [ at current position
1668 - if (input[i] === '[') {
1669 - // Find closing ]
1670 - var closeBracket = input.indexOf(']', i + 1);
1671 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1672 - result += input[i];
1673 - i++;
1674 - continue;
1675 - }
1676 - var linkText = input.substring(i + 1, closeBracket);
1677 - // Check if URL starts with http
1678 - var urlStart = closeBracket + 2;
1679 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1680 - result += input[i];
1681 - i++;
1682 - continue;
1683 - }
1684 - // Find balanced closing paren
1685 - var depth = 1;
1686 - var j = urlStart;
1687 - while (j < input.length && depth > 0) {
1688 - if (input[j] === '(') depth++;
1689 - else if (input[j] === ')') depth--;
1690 - if (depth > 0) j++;
1691 - }
1692 - if (depth !== 0) {
1693 - result += input[i];
1694 - i++;
1695 - continue;
1696 - }
1697 - var url = input.substring(urlStart, j);
1698 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1699 - var encodedUrl = safeEncodeUrl(cleanUrl);
1700 - if (!linkText || !linkText.trim()) {
1701 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1702 - } else {
1703 - var safeText = sanitizeUserInput(linkText);
1704 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1705 - }
1706 - i = j + 1; // Skip past the closing )
1707 - } else {
1708 - result += input[i];
1709 - i++;
1710 - }
1272 + // Process proper markdown links with text: [text](url)
1273 + // This MUST have non-empty text in the first brackets
1274 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1275 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1276 + // Make sure we have actual text (not just whitespace)
1277 + if (!text || !text.trim()) {
1278 + // If no text, treat the URL as the text
1279 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1280 + const safeUrl = safeEncodeUrl(cleanUrl);
1281 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1711 1282 }
1712 - return result;
1713 - })(processedText);
1283 +
1284 + // Clean the URL
1285 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1286 + const safeUrl = safeEncodeUrl(cleanUrl);
1287 + const safeText = sanitizeUserInput(text);
1288 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1289 + });
1714 1290
1291 + // Handle empty markdown links: [](url)
1292 + // This is a specific case where there's no text
1293 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1294 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1295 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1296 + const safeUrl = safeEncodeUrl(cleanUrl);
1297 + // Use the URL itself as the link text
1298 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1299 + });
1300 +
1715 1301 // Process phone numbers: [text](tel:number)
1716 1302 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1717 1303 processedText = processedText.replace(phonePattern, (match, text, phone) => {
1718 1304 const safePhone = safeEncodeUrl(phone);
@@ -1767,58 +1353,22 @@
1767 1353 return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1768 1354 });
1769 1355 }
1770 1356
1771 -function formatTextStyling(text) {
1772 - // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1773 - const protectedSegments = [];
1774 - let protectedText = text;
1357 + function formatTextStyling(text) {
1358 + // Handle bold text (**text**)
1359 + text = text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1360 +
1361 + // Handle italic text (*text* or _text_) - avoid conflicts with bold
1362 + text = text.replace(/(?<!\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1363 + text = text.replace(/(?<!_)_([^_\n]+)_(?!_)/g, '<em>$1</em>');
1364 +
1365 + // Handle strikethrough (~~text~~)
1366 + text = text.replace(/~~(.*?)~~/g, '<del>$1</del>');
1367 +
1368 + return text;
1369 + }
1775 1370
1776 - // Step 1a: Protect HTML href="..." attributes
1777 - protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1778 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1779 - protectedSegments.push(match);
1780 - return placeholder;
1781 - });
1782 -
1783 - // Step 1b: Protect Markdown links [text](url)
1784 - // This is crucial - we need to protect the URLs in markdown format
1785 - protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1786 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1787 - protectedSegments.push(match);
1788 - return placeholder;
1789 - });
1790 -
1791 - // Step 1c: Also protect bare URLs that might exist
1792 - protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1793 - const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1794 - protectedSegments.push(match);
1795 - return placeholder;
1796 - });
1797 -
1798 - // Step 2: Now apply text styling to the protected text
1799 - // Handle bold text (**text**)
1800 - protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1801 -
1802 - // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1803 - // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1804 - protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1805 -
1806 - // Handle underscores for italic - Safari-compatible (no lookbehind)
1807 - // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1808 - protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1809 -
1810 - // Handle strikethrough (~~text~~)
1811 - protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1812 -
1813 - // Step 3: Restore all protected segments
1814 - protectedSegments.forEach((original, index) => {
1815 - const placeholder = `__PROTECTED_${index}__`;
1816 - protectedText = protectedText.replace(placeholder, original);
1817 - });
1818 -
1819 - return protectedText;
1820 -}
1821 1371 function formatBoldText(text) {
1822 1372 // This function is kept for compatibility but now uses formatTextStyling
1823 1373 return formatTextStyling(text);
1824 1374 }
@@ -1864,78 +1414,9 @@
1864 1414 });
1865 1415
1866 1416 return text;
1867 1417 }
1868 -
1869 - function formatMarkdownTables(text) {
1870 - var lines = text.split('\n');
1871 - var result = [];
1872 - var i = 0;
1873 -
1874 - while (i < lines.length) {
1875 - // Check for a table: current line has pipes AND next line is a separator row
1876 - if (i + 1 < lines.length &&
1877 - lines[i].indexOf('|') !== -1 &&
1878 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1879 -
1880 - var tableLines = [];
1881 - var headerLine = lines[i];
1882 - var separatorLine = lines[i + 1];
1883 - tableLines.push(headerLine);
1884 - tableLines.push(separatorLine);
1885 -
1886 - // Collect remaining table rows
1887 - var j = i + 2;
1888 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1889 - tableLines.push(lines[j]);
1890 - j++;
1891 - }
1892 -
1893 - // Parse alignment from separator row
1894 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1895 - var alignments = sepCells.map(function(cell) {
1896 - var trimmed = cell.trim();
1897 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1898 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1899 - return 'left';
1900 - });
1901 -
1902 - // Build HTML table
1903 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
1904 -
1905 - // Header row
1906 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1907 - html += '<thead><tr>';
1908 - headerCells.forEach(function(cell, idx) {
1909 - var align = alignments[idx] || 'left';
1910 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1911 - });
1912 - html += '</tr></thead>';
1913 -
1914 - // Body rows
1915 - html += '<tbody>';
1916 - for (var r = 2; r < tableLines.length; r++) {
1917 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1918 - html += '<tr>';
1919 - rowCells.forEach(function(cell, idx) {
1920 - var align = alignments[idx] || 'left';
1921 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1922 - });
1923 - html += '</tr>';
1924 - }
1925 - html += '</tbody></table></div>';
1926 -
1927 - result.push(html);
1928 - i = j;
1929 - } else {
1930 - result.push(lines[i]);
1931 - i++;
1932 - }
1933 - }
1934 -
1935 - return result.join('\n');
1936 - }
1937 -
1418 +
1938 1419 function sanitizeUserInput(text) {
1939 1420 const div = document.createElement('div');
1940 1421 div.textContent = text;
1941 1422 return div.innerHTML;
@@ -1965,21 +1446,10 @@
1965 1446 // ====================================
1966 1447 // UI & SCROLLING CONTROLS
1967 1448 // ====================================
1968 1449
1969 - function scrollToBottom(botIdOrInstant, instant) {
1970 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1971 - var botId = 'default';
1972 - if (typeof botIdOrInstant === 'string') {
1973 - botId = botIdOrInstant;
1974 - instant = instant || false;
1975 - } else if (typeof botIdOrInstant === 'boolean') {
1976 - instant = botIdOrInstant;
1977 - } else {
1978 - instant = false;
1979 - }
1980 -
1981 - var chatBox = getElement(botId, 'chat-box');
1450 + function scrollToBottom(instant = false) {
1451 + var chatBox = $('#chat-box');
1982 1452 if (instant) {
1983 1453 // Instantly set the scroll position to the bottom
1984 1454 chatBox.scrollTop(chatBox.prop("scrollHeight"));
1985 1455 } else {
@@ -1988,15 +1458,15 @@
1988 1458 const scrollHeight = chatBox.prop("scrollHeight");
1989 1459 const initialScroll = chatBox.scrollTop();
1990 1460 const distance = scrollHeight - initialScroll;
1991 1461 const duration = 500; // Duration in ms
1992 -
1462 +
1993 1463 function smoothScroll(timestamp) {
1994 1464 if (!start) start = timestamp;
1995 1465 const progress = timestamp - start;
1996 1466 const currentScroll = initialScroll + (distance * (progress / duration));
1997 1467 chatBox.scrollTop(currentScroll);
1998 -
1468 +
1999 1469 if (progress < duration) {
2000 1470 requestAnimationFrame(smoothScroll);
2001 1471 } else {
2002 1472 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2001,36 +1471,33 @@
2001 1471 } else {
2002 1472 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2003 1473 }
2004 1474 }
2005 -
1475 +
2006 1476 requestAnimationFrame(smoothScroll);
2007 1477 }
2008 1478 }
2009 -
2010 - function scrollElementToTop(element, botId) {
2011 - botId = botId || 'default';
2012 - var chatBox = getElement(botId, 'chat-box');
1479 +
1480 + function scrollElementToTop(element) {
1481 + var chatBox = $('#chat-box');
2013 1482 var elementTop = element.position().top + chatBox.scrollTop();
2014 1483 chatBox.animate({ scrollTop: elementTop }, 500);
2015 1484 }
2016 -
2017 - function showChatWidget(botId) {
2018 - botId = botId || 'default';
2019 - var $button = getElement(botId, 'floating-chatbot-button');
1485 +
1486 + function showChatWidget() {
2020 1487 // First ensure display is set
2021 - $button.css('display', 'flex');
1488 + $('#floating-chatbot-button').css('display', 'flex');
2022 1489 // Then handle the fade
2023 - $button.fadeTo(500, 1);
1490 + $('#floating-chatbot-button').fadeTo(500, 1);
2024 1491 // Force visibility
2025 - $button.removeClass('hidden');
1492 + $('#floating-chatbot-button').removeClass('hidden');
1493 + //console.log('Showing widget');
2026 1494 }
2027 -
2028 - function hideChatWidget(botId) {
2029 - botId = botId || 'default';
2030 - var $button = getElement(botId, 'floating-chatbot-button');
2031 - $button.css('display', 'none');
2032 - $button.addClass('hidden');
1495 +
1496 + function hideChatWidget() {
1497 + $('#floating-chatbot-button').css('display', 'none');
1498 + $('#floating-chatbot-button').addClass('hidden');
1499 + //console.log('Hiding widget');
2033 1500 }
2034 1501
2035 1502 function disableScroll() {
2036 1503 if (isMobile()) {
@@ -2059,15 +1526,18 @@
2059 1526 // NOTIFICATION SYSTEM
2060 1527 // ====================================
2061 1528
2062 1529 function createNotificationBadge() {
1530 + //console.log("Creating notification badge...");
2063 1531 const chatButton = document.getElementById('floating-chatbot-button');
2064 -
1532 + //console.log("Chat button found:", !!chatButton);
1533 +
2065 1534 if (!chatButton) return;
2066 -
1535 +
2067 1536 // Remove any existing badge first
2068 1537 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2069 1538 if (existingBadge) {
1539 + //console.log("Removing existing badge");
2070 1540 existingBadge.remove();
2071 1541 }
2072 1542
2073 1543 notificationBadge = document.createElement('div');
@@ -2089,43 +1559,34 @@
2089 1559 chatButton.appendChild(notificationBadge);
2090 1560
2091 1561 }
2092 1562
2093 - function showNotification(botId) {
2094 - botId = botId || 'default';
2095 - const badge = getElementDOM(botId, 'chat-notification-badge');
2096 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2097 - if (badge && $floatingChatbot.hasClass('hidden')) {
1563 + function showNotification() {
1564 + const badge = document.getElementById('chat-notification-badge');
1565 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2098 1566 badge.style.display = 'block';
2099 1567 badge.textContent = '1';
2100 1568 }
2101 1569 }
2102 -
2103 - function hideNotification(botId) {
2104 - botId = botId || 'default';
2105 - const badge = getElementDOM(botId, 'chat-notification-badge');
1570 +
1571 + function hideNotification() {
1572 + const badge = document.getElementById('chat-notification-badge');
2106 1573 if (badge) {
2107 1574 badge.style.display = 'none';
2108 1575 }
2109 1576 }
2110 -
2111 - function startNotificationChecking(botId) {
2112 - botId = botId || 'default';
1577 +
1578 + function startNotificationChecking() {
2113 1579 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2114 1580 if (!chatPersistenceEnabled) return;
2115 -
2116 - createNotificationBadge(botId);
2117 - var instance = MxChatInstances.get(botId);
2118 - instance.notificationCheckInterval = setInterval(function() {
2119 - checkForNewMessages(botId);
2120 - }, 30000); // Check every 30 seconds
1581 +
1582 + createNotificationBadge();
1583 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2121 1584 }
2122 -
2123 - function stopNotificationChecking(botId) {
2124 - botId = botId || 'default';
2125 - var instance = MxChatInstances.get(botId);
2126 - if (instance.notificationCheckInterval) {
2127 - clearInterval(instance.notificationCheckInterval);
1585 +
1586 + function stopNotificationChecking() {
1587 + if (notificationCheckInterval) {
1588 + clearInterval(notificationCheckInterval);
2128 1589 }
2129 1590 }
2130 1591
2131 1592 function checkForNewMessages() {
@@ -2151,35 +1612,63 @@
2151 1612 });
2152 1613 }
2153 1614
2154 1615
2155 -// ====================================
2156 -// LIVE AGENT FUNCTIONALITY
2157 -// ====================================
2158 -
2159 -function startPolling(botId) {
2160 - botId = botId || 'default';
2161 - var instance = MxChatInstances.get(botId);
2162 - // Clear any existing interval first
2163 - stopPolling(botId);
2164 - instance.pollingInterval = setInterval(function() {
2165 - checkForAgentMessages(botId);
2166 - }, 5000);
1616 + // ====================================
1617 + // LIVE AGENT FUNCTIONALITY
1618 + // ====================================
1619 +
1620 +function updateChatModeIndicator(mode) {
1621 + //console.log("updateChatModeIndicator called with mode:", mode);
1622 + const indicator = document.getElementById('chat-mode-indicator');
1623 + if (indicator) {
1624 + const oldText = indicator.textContent;
1625 +
1626 + if (mode === 'agent') {
1627 + indicator.textContent = 'Live Agent';
1628 + startPolling();
1629 + //console.log("Set indicator to Live Agent");
1630 + } else {
1631 + // Everything else is AI mode
1632 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1633 + indicator.textContent = customAiText;
1634 + stopPolling();
1635 + //console.log("Set indicator to AI Agent:", customAiText);
1636 + }
1637 +
1638 + // Force immediate DOM update
1639 + if (oldText !== indicator.textContent) {
1640 + // Force a reflow to ensure the change is visible immediately
1641 + indicator.offsetHeight;
1642 +
1643 + // Double-check after a brief moment
1644 + setTimeout(() => {
1645 + //console.log("Final indicator text:", indicator.textContent);
1646 + }, 50);
1647 + }
1648 + } else {
1649 + //console.error("Chat mode indicator element not found!");
1650 + }
2167 1651 }
2168 1652
2169 -function stopPolling(botId) {
2170 - botId = botId || 'default';
2171 - var instance = MxChatInstances.get(botId);
2172 - if (instance.pollingInterval) {
2173 - clearInterval(instance.pollingInterval);
2174 - instance.pollingInterval = null;
1653 + function startPolling() {
1654 + // Clear any existing interval first
1655 + stopPolling();
1656 + // Start new polling interval
1657 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1658 + //console.log("Started agent message polling");
2175 1659 }
2176 -}
2177 -
2178 -function checkForAgentMessages(botId) {
2179 - botId = botId || 'default';
2180 - var instance = MxChatInstances.get(botId);
2181 - const sessionId = getChatSession(botId);
1660 +
1661 + function stopPolling() {
1662 + if (pollingInterval) {
1663 + clearInterval(pollingInterval);
1664 + pollingInterval = null;
1665 + //console.log("Stopped agent message polling");
1666 + }
1667 + }
1668 +
1669 +function checkForAgentMessages() {
1670 + const sessionId = getChatSession();
2182 1671 $.ajax({
2183 1672 url: mxchatChat.ajax_url,
2184 1673 type: 'POST',
2185 1674 dataType: 'json',
@@ -2185,44 +1674,35 @@
2185 1674 dataType: 'json',
2186 1675 data: {
2187 1676 action: 'mxchat_fetch_new_messages',
2188 1677 session_id: sessionId,
2189 - last_seen_id: instance.lastSeenMessageId,
2190 - persistence_enabled: 'true',
1678 + last_seen_id: lastSeenMessageId,
1679 + persistence_enabled: 'true', // Add this too
2191 1680 nonce: mxchatChat.nonce
2192 1681 },
2193 1682 success: function (response) {
2194 1683 if (response.success && response.data?.new_messages) {
2195 1684 let hasNewMessage = false;
2196 -
1685 +
2197 1686 response.data.new_messages.forEach(function (message) {
2198 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1687 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2199 1688 hasNewMessage = true;
2200 - appendMessage("agent", message.content, '', [], false, botId);
2201 - instance.lastSeenMessageId = message.id;
2202 - instance.processedMessageIds.add(message.id);
1689 + // CHANGE THIS LINE:
1690 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1691 + lastSeenMessageId = message.id;
1692 + processedMessageIds.add(message.id);
2203 1693 }
2204 1694 });
2205 1695
2206 - if (hasNewMessage) {
2207 - enableChatInput(botId);
1696 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1697 + showNotification();
2208 1698 }
2209 -
2210 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2211 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2212 - showNotification(botId);
2213 - }
2214 -
2215 - scrollToBottom(botId, true);
1699 +
1700 + scrollToBottom(true);
2216 1701 }
2217 -
2218 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2219 - if (response.success && response.data?.chat_mode) {
2220 - updateChatModeIndicator(response.data.chat_mode, botId);
2221 - }
2222 1702 },
2223 1703 error: function (xhr, status, error) {
2224 - // Polling error - silently continue
1704 + //console.error("Polling error:", xhr, status, error);
2225 1705 }
2226 1706 });
2227 1707 }
2228 1708
@@ -2228,30 +1708,19 @@
2228 1708
2229 1709 // ====================================
2230 1710 // CHAT HISTORY & PERSISTENCE
2231 1711 // ====================================
2232 -
2233 -function loadChatHistory(botId, onComplete) {
2234 - botId = botId || 'default';
2235 - var instance = MxChatInstances.get(botId);
2236 -
1712 +// Update the loadChatHistory function:
1713 +function loadChatHistory() {
2237 1714 // Prevent duplicate loading
2238 - if (instance.chatHistoryLoaded) {
2239 - if (onComplete) onComplete();
1715 + if (chatHistoryLoaded) {
1716 + // console.log('Chat history already loaded, skipping...');
2240 1717 return;
2241 1718 }
2242 -
2243 - // Use getChatSession which returns null if no session exists (does NOT create one)
2244 - var sessionId = getChatSession(botId);
1719 +
1720 + var sessionId = getChatSession();
2245 1721 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2246 1722
2247 - // No session yet — nothing to load. History will load after first message via ensureSession.
2248 - if (!sessionId) {
2249 - instance.chatHistoryLoaded = true;
2250 - if (onComplete) onComplete();
2251 - return;
2252 - }
2253 -
2254 1723 if (chatPersistenceEnabled && sessionId) {
2255 1724 $.ajax({
2256 1725 url: mxchatChat.ajax_url,
2257 1726 type: 'POST',
@@ -2260,28 +1729,19 @@
2260 1729 action: 'mxchat_fetch_conversation_history',
2261 1730 session_id: sessionId
2262 1731 },
2263 1732 success: function(response) {
2264 - // Handle session reset (IP changed while user was away)
2265 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2266 - // Silent reset — new session but don't clear UI
2267 - MxChatInstances.silentResetSession(botId);
2268 - instance.chatHistoryLoaded = true; // Prevent retry loop
2269 - if (onComplete) onComplete();
2270 - return;
2271 - }
2272 -
2273 1733 // Check if the response indicates success
2274 1734 if (response.success) {
2275 1735 // Handle case where conversation data exists and is an array
2276 1736 if (response.data && Array.isArray(response.data.conversation)) {
2277 - var $chatBox = getElement(botId, 'chat-box');
1737 + var $chatBox = $('#chat-box');
2278 1738 var $fragment = $(document.createDocumentFragment());
2279 - let highestMessageId = instance.lastSeenMessageId;
1739 + let highestMessageId = lastSeenMessageId;
2280 1740
2281 1741 // Update chat mode if provided
2282 1742 if (response.data.chat_mode) {
2283 - updateChatModeIndicator(response.data.chat_mode, botId);
1743 + updateChatModeIndicator(response.data.chat_mode);
2284 1744 }
2285 1745
2286 1746 // Only process if there are actual messages
2287 1747 if (response.data.conversation.length > 0) {
@@ -2286,9 +1746,9 @@
2286 1746 // Only process if there are actual messages
2287 1747 if (response.data.conversation.length > 0) {
2288 1748 // IMPORTANT: Clear existing messages before loading history
2289 1749 $chatBox.empty();
2290 -
1750 +
2291 1751 $.each(response.data.conversation, function(index, message) {
2292 1752 // Skip agent messages if persistence is off
2293 1753 if (!chatPersistenceEnabled && message.role === 'agent') {
2294 1754 return;
@@ -2323,19 +1783,9 @@
2323 1783 var content = message.content;
2324 1784 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2325 1785 content = decodeHTMLEntities(content);
2326 1786
2327 - // Skip linkify for messages containing structured HTML
2328 - // (forms, product cards, galleries, etc.) to avoid
2329 - // markdown formatting corrupting HTML attributes
2330 - // (e.g. underscores in name="field_name" becoming <em> tags)
2331 - if (content.includes("mxchat-product-card") ||
2332 - content.includes("mxchat-image-gallery") ||
2333 - content.includes("mxchat-featured-products") ||
2334 - content.includes("<form") ||
2335 - content.includes("<input") ||
2336 - content.includes("<select") ||
2337 - content.includes("<textarea")) {
1787 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2338 1788 messageElement.html(content);
2339 1789 } else {
2340 1790 var formattedContent = linkify(content);
2341 1791 messageElement.html(formattedContent);
@@ -2345,47 +1795,42 @@
2345 1795
2346 1796 // Track message IDs
2347 1797 if (message.id) {
2348 1798 highestMessageId = Math.max(highestMessageId, message.id);
2349 - instance.processedMessageIds.add(message.id);
1799 + processedMessageIds.add(message.id);
2350 1800 }
2351 1801 });
2352 1802
2353 1803 // Only append messages and scroll if we have content
2354 1804 $chatBox.append($fragment);
2355 - scrollToBottom(botId, true);
1805 + scrollToBottom(true);
2356 1806
2357 1807 // Collapse quick questions if we have conversation history
2358 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2359 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2360 - collapseQuickQuestions(botId);
1808 + if (hasQuickQuestions()) {
1809 + collapseQuickQuestions();
2361 1810 }
2362 1811
2363 1812 // Update lastSeenMessageId after history loads
2364 - instance.lastSeenMessageId = highestMessageId;
1813 + lastSeenMessageId = highestMessageId;
2365 1814
2366 1815 // Only update chat mode if persistence is enabled and we have messages
2367 1816 if (chatPersistenceEnabled) {
2368 1817 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2369 1818 if (lastMessage.role === 'agent') {
2370 - updateChatModeIndicator('agent', botId);
1819 + updateChatModeIndicator('agent');
2371 1820 }
2372 1821 }
2373 -
1822 +
2374 1823 // Mark as loaded ONLY after successful load
2375 - instance.chatHistoryLoaded = true;
1824 + chatHistoryLoaded = true;
2376 1825 }
2377 1826 }
2378 1827 }
2379 - if (onComplete) onComplete();
2380 1828 },
2381 1829 error: function(xhr, status, error) {
2382 - // Error loading chat history - silently continue
2383 - if (onComplete) onComplete();
1830 + //console.error("AJAX error loading chat history:", status, error);
2384 1831 }
2385 1832 });
2386 - } else {
2387 - if (onComplete) onComplete();
2388 1833 }
2389 1834 }
2390 1835
2391 1836
@@ -2399,42 +1844,40 @@
2399 1844 element.addEventListener(eventType, handler);
2400 1845 }
2401 1846 }
2402 1847
2403 - function showActivePdf(filename, botId) {
2404 - botId = botId || 'default';
2405 - const container = getElementDOM(botId, 'active-pdf-container');
2406 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2407 -
1848 + function showActivePdf(filename) {
1849 + const container = document.getElementById('active-pdf-container');
1850 + const nameElement = document.getElementById('active-pdf-name');
1851 +
2408 1852 if (!container || !nameElement) {
1853 + //console.error('PDF container elements not found');
2409 1854 return;
2410 1855 }
2411 -
1856 +
2412 1857 nameElement.textContent = filename;
2413 1858 container.style.display = 'flex';
2414 1859 }
2415 -
2416 - function showActiveWord(filename, botId) {
2417 - botId = botId || 'default';
2418 - const container = getElementDOM(botId, 'active-word-container');
2419 - const nameElement = getElementDOM(botId, 'active-word-name');
2420 -
1860 +
1861 + function showActiveWord(filename) {
1862 + const container = document.getElementById('active-word-container');
1863 + const nameElement = document.getElementById('active-word-name');
1864 +
2421 1865 if (!container || !nameElement) {
1866 + //console.error('Word document container elements not found');
2422 1867 return;
2423 1868 }
2424 -
1869 +
2425 1870 nameElement.textContent = filename;
2426 1871 container.style.display = 'flex';
2427 1872 }
2428 -
2429 - function removeActivePdf(botId) {
2430 - botId = botId || 'default';
2431 - var instance = MxChatInstances.get(botId);
2432 - const container = getElementDOM(botId, 'active-pdf-container');
2433 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2434 -
2435 - if (!container || !nameElement || !instance.activePdfFile) return;
2436 -
1873 +
1874 + function removeActivePdf() {
1875 + const container = document.getElementById('active-pdf-container');
1876 + const nameElement = document.getElementById('active-pdf-name');
1877 +
1878 + if (!container || !nameElement || !activePdfFile) return;
1879 +
2437 1880 fetch(mxchatChat.ajax_url, {
2438 1881 method: 'POST',
2439 1882 headers: {
2440 1883 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2440,9 +1883,9 @@
2440 1883 'Content-Type': 'application/x-www-form-urlencoded',
2441 1884 },
2442 1885 body: new URLSearchParams({
2443 1886 'action': 'mxchat_remove_pdf',
2444 - 'session_id': getChatSession(botId),
1887 + 'session_id': sessionId,
2445 1888 'nonce': mxchatChat.nonce
2446 1889 })
2447 1890 })
2448 1891 .then(response => response.json())
@@ -2454,12 +1897,12 @@
2454 1897 appendMessage('bot', 'PDF removed.');
2455 1898 }
2456 1899 })
2457 1900 .catch(error => {
2458 - // Error removing PDF - silently continue
1901 + //console.error('Error removing PDF:', error);
2459 1902 });
2460 1903 }
2461 -
1904 +
2462 1905 function removeActiveWord() {
2463 1906 const container = document.getElementById('active-word-container');
2464 1907 const nameElement = document.getElementById('active-word-name');
2465 1908
@@ -2485,53 +1928,56 @@
2485 1928 appendMessage('bot', 'Word document removed.');
2486 1929 }
2487 1930 })
2488 1931 .catch(error => {
2489 - // Error removing Word document - silently continue
1932 + //console.error('Error removing Word document:', error);
2490 1933 });
2491 1934 }
2492 -
1935 +
2493 1936 // ====================================
2494 1937 // CONSENT & COMPLIANCE (GDPR)
2495 1938 // ====================================
2496 -
2497 - function initializeChatVisibility(botId) {
2498 - botId = botId || 'default';
2499 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2500 - mxchatChat.complianz_toggle === '1' ||
1939 +
1940 + function initializeChatVisibility() {
1941 + //console.log('Initializing chat visibility');
1942 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1943 + mxchatChat.complianz_toggle === '1' ||
2501 1944 mxchatChat.complianz_toggle === 1;
2502 -
1945 +
2503 1946 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2504 1947 // Initial check
2505 - checkConsentAndShowChat(botId);
2506 -
1948 + checkConsentAndShowChat();
1949 +
2507 1950 // Listen for consent changes
2508 1951 $(document).on('cmplz_status_change', function(event) {
2509 - checkConsentAndShowChat(botId);
1952 + //console.log('Status change detected');
1953 + checkConsentAndShowChat();
2510 1954 });
2511 1955 } else {
2512 1956 // If Complianz is not enabled, always show
2513 - getElement(botId, 'floating-chatbot-button')
1957 + $('#floating-chatbot-button')
2514 1958 .css('display', 'flex')
2515 1959 .removeClass('hidden no-consent')
2516 1960 .fadeTo(500, 1);
2517 -
1961 +
2518 1962 // Also check pre-chat message when Complianz is not enabled
2519 - checkPreChatDismissal(botId);
1963 + checkPreChatDismissal();
2520 1964 }
2521 1965 }
2522 1966
2523 -
2524 - function checkConsentAndShowChat(botId) {
2525 - botId = botId || 'default';
1967 +
1968 + function checkConsentAndShowChat() {
2526 1969 var consentStatus = cmplz_has_consent('marketing');
2527 1970 var consentType = complianz.consenttype;
2528 -
2529 - let $widget = getElement(botId, 'floating-chatbot-button');
2530 - let $chatbot = getElement(botId, 'floating-chatbot');
2531 - let $preChat = getElement(botId, 'pre-chat-message');
2532 -
1971 +
1972 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
1973 +
1974 + let $widget = $('#floating-chatbot-button');
1975 + let $chatbot = $('#floating-chatbot');
1976 + let $preChat = $('#pre-chat-message');
1977 +
2533 1978 if (consentStatus === true) {
1979 + //console.log('Consent granted - showing widget');
2534 1980 $widget
2535 1981 .removeClass('no-consent')
2536 1982 .css('display', 'flex')
2537 1983 .removeClass('hidden')
@@ -2536,12 +1982,13 @@
2536 1982 .css('display', 'flex')
2537 1983 .removeClass('hidden')
2538 1984 .fadeTo(500, 1);
2539 1985 $chatbot.removeClass('no-consent');
2540 -
1986 +
2541 1987 // Show pre-chat message if not dismissed
2542 - checkPreChatDismissal(botId);
1988 + checkPreChatDismissal();
2543 1989 } else {
1990 + //console.log('No consent - hiding widget');
2544 1991 $widget
2545 1992 .addClass('no-consent')
2546 1993 .fadeTo(500, 0, function() {
2547 1994 $(this)
@@ -2548,9 +1995,9 @@
2548 1995 .css('display', 'none')
2549 1996 .addClass('hidden');
2550 1997 });
2551 1998 $chatbot.addClass('no-consent');
2552 -
1999 +
2553 2000 // Hide pre-chat message when no consent
2554 2001 $preChat.hide();
2555 2002 }
2556 2003 }
@@ -2558,38 +2005,46 @@
2558 2005
2559 2006 // ====================================
2560 2007 // PRE-CHAT MESSAGE HANDLING
2561 2008 // ====================================
2562 -
2563 - function checkPreChatDismissal(botId) {
2564 - botId = botId || 'default';
2565 - try {
2566 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2567 - if (dismissedAt) {
2568 - // Re-show after 24 hours
2569 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2570 - if (elapsed < 86400000) {
2571 - getElement(botId, 'pre-chat-message').hide();
2572 - return;
2009 +
2010 + function checkPreChatDismissal() {
2011 + $.ajax({
2012 + url: mxchatChat.ajax_url,
2013 + type: 'POST',
2014 + data: {
2015 + action: 'mxchat_check_pre_chat_message_status',
2016 + _ajax_nonce: mxchatChat.nonce
2017 + },
2018 + success: function(response) {
2019 + if (response.success && !response.data.dismissed) {
2020 + $('#pre-chat-message').fadeIn(250);
2021 + } else {
2022 + $('#pre-chat-message').hide();
2573 2023 }
2574 - // Expired — clear and show again
2575 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2024 + },
2025 + error: function() {
2026 + //console.error('Failed to check pre-chat message dismissal status.');
2576 2027 }
2577 - getElement(botId, 'pre-chat-message').fadeIn(250);
2578 - } catch (e) {
2579 - // localStorage unavailable — show the message
2580 - getElement(botId, 'pre-chat-message').fadeIn(250);
2581 - }
2028 + });
2582 2029 }
2583 -
2584 - function handlePreChatDismissal(botId) {
2585 - botId = botId || 'default';
2586 - getElement(botId, 'pre-chat-message').fadeOut(200);
2587 - try {
2588 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2589 - } catch (e) {
2590 - // localStorage unavailable — dismissal won't persist
2591 - }
2030 +
2031 + function handlePreChatDismissal() {
2032 + $('#pre-chat-message').fadeOut(200);
2033 + $.ajax({
2034 + url: mxchatChat.ajax_url,
2035 + type: 'POST',
2036 + data: {
2037 + action: 'mxchat_dismiss_pre_chat_message',
2038 + _ajax_nonce: mxchatChat.nonce
2039 + },
2040 + success: function() {
2041 + $('#pre-chat-message').hide();
2042 + },
2043 + error: function() {
2044 + //console.error('Failed to dismiss pre-chat message.');
2045 + }
2046 + });
2592 2047 }
2593 2048
2594 2049
2595 2050 // ====================================
@@ -2615,104 +2070,78 @@
2615 2070 // ====================================
2616 2071
2617 2072 $(document).on('click', '.mxchat-popular-question', function () {
2618 2073 var question = $(this).text();
2619 - var botId = getBotIdFromElement(this);
2620 -
2074 +
2621 2075 // Append the question as if the user typed it
2622 - appendMessage("user", question, '', [], false, botId);
2623 -
2076 + appendMessage("user", question);
2077 +
2624 2078 // Only collapse if there are questions
2625 - if (hasQuickQuestions(botId)) {
2626 - collapseQuickQuestions(botId);
2079 + if (hasQuickQuestions()) {
2080 + collapseQuickQuestions();
2627 2081 }
2628 -
2082 +
2629 2083 // Send the question to the server
2630 - sendMessageToChatbot(question, botId);
2084 + sendMessageToChatbot(question);
2631 2085 });
2632 2086
2633 2087 $(document).on('click', '.questions-toggle-btn', function(e) {
2634 2088 e.preventDefault();
2635 2089 e.stopPropagation();
2636 - var botId = getBotIdFromElement(this);
2637 - expandQuickQuestions(botId);
2090 + expandQuickQuestions();
2638 2091 });
2639 2092
2640 2093 $(document).on('click', '.questions-collapse-btn', function(e) {
2641 2094 e.preventDefault();
2642 2095 e.stopPropagation();
2643 - var botId = getBotIdFromElement(this);
2644 - collapseQuickQuestions(botId);
2096 + collapseQuickQuestions();
2645 2097 });
2646 2098
2647 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2648 - $(document).on('click', '.floating-chatbot-button', function() {
2649 - var botId = getBotIdFromElement(this);
2650 - var $chatbot = getElement(botId, 'floating-chatbot');
2651 - var $badge = getElement(botId, 'chat-notification-badge');
2652 - var $preChat = getElement(botId, 'pre-chat-message');
2653 -
2654 - if ($chatbot.hasClass('hidden')) {
2655 - $chatbot.removeClass('hidden').addClass('visible');
2099 + // Chatbot visibility toggle handlers
2100 + $(document).on('click', '#floating-chatbot-button', function() {
2101 + var chatbot = $('#floating-chatbot');
2102 + if (chatbot.hasClass('hidden')) {
2103 + chatbot.removeClass('hidden').addClass('visible');
2656 2104 $(this).addClass('hidden');
2657 - $badge.hide(); // Hide notification when opening chat
2105 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2658 2106 disableScroll();
2659 - $preChat.fadeOut(250);
2660 -
2661 - // Load chat history for returning visitors (persistence)
2662 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2663 - if (chatPersistenceEnabled) {
2664 - MxChatInstances.ensureSession(botId);
2665 - }
2666 -
2667 - // Deferred email check — only on first widget open
2668 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2669 - var instance = MxChatInstances.get(botId);
2670 - if (emailBlocker && !instance.emailCheckDone) {
2671 - instance.emailCheckDone = true;
2672 - resolveEmailState(botId);
2673 - } else if (!emailBlocker) {
2674 - // No email collection — still route through showChatContainerForBot
2675 - // so the loader is shown while chat history loads
2676 - showChatContainerForBot(botId);
2677 - }
2107 + $('#pre-chat-message').fadeOut(250);
2678 2108 } else {
2679 - $chatbot.removeClass('visible').addClass('hidden');
2109 + chatbot.removeClass('visible').addClass('hidden');
2680 2110 $(this).removeClass('hidden');
2681 2111 enableScroll();
2682 - checkPreChatDismissal(botId);
2112 + checkPreChatDismissal();
2683 2113 }
2684 2114 });
2685 -
2686 - // Allow clicking anywhere on the title bar to close the chatbot
2687 - $(document).on('click', '.chatbot-top-bar', function() {
2688 - var botId = getBotIdFromElement(this);
2689 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2690 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2115 +
2116 + $(document).on('click', '#exit-chat-button', function() {
2117 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2118 + $('#floating-chatbot-button').removeClass('hidden');
2691 2119 enableScroll();
2692 2120 });
2693 -
2121 +
2694 2122 $(document).on('click', '.close-pre-chat-message', function(e) {
2695 2123 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2696 - var botId = getBotIdFromElement(this);
2697 - handlePreChatDismissal(botId);
2124 + $('#pre-chat-message').fadeOut(200, function() {
2125 + $(this).remove();
2126 + });
2698 2127 });
2128 +
2699 2129
2700 -
2701 - // PDF upload button handlers - use class selector
2702 - $(document).on('click', '.pdf-upload-btn', function() {
2703 - var botId = getBotIdFromElement(this);
2704 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2705 - if (pdfInput) pdfInput.click();
2706 - });
2707 -
2708 - // Word upload button handlers - use class selector
2709 - $(document).on('click', '.word-upload-btn', function() {
2710 - var botId = getBotIdFromElement(this);
2711 - var wordInput = getElementDOM(botId, 'word-upload');
2712 - if (wordInput) wordInput.click();
2713 - });
2130 + // PDF upload button handlers
2131 + if (document.getElementById('pdf-upload-btn')) {
2132 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2133 + document.getElementById('pdf-upload').click();
2134 + });
2135 + }
2714 2136
2137 + // Word upload button handlers
2138 + if (document.getElementById('word-upload-btn')) {
2139 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2140 + document.getElementById('word-upload').click();
2141 + });
2142 + }
2143 +
2715 2144 // PDF file input change handler
2716 2145 addSafeEventListener('pdf-upload', 'change', async function(e) {
2717 2146 const file = e.target.files[0];
2718 2147
@@ -2721,13 +2150,15 @@
2721 2150 return;
2722 2151 }
2723 2152
2724 2153 if (!sessionId) {
2154 + //console.error('No session ID found');
2725 2155 alert('Error: No session ID found');
2726 2156 return;
2727 2157 }
2728 -
2158 +
2729 2159 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2160 + //console.error('mxchatChat not properly configured:', mxchatChat);
2730 2161 alert('Error: Ajax configuration missing');
2731 2162 return;
2732 2163 }
2733 2164
@@ -2769,11 +2200,13 @@
2769 2200 appendMessage('bot', data.data.message);
2770 2201 scrollToBottom();
2771 2202 activePdfFile = data.data.filename;
2772 2203 } else {
2204 + //console.error('Upload failed:', data.data);
2773 2205 alert('Failed to upload PDF. Please try again.');
2774 2206 }
2775 2207 } catch (error) {
2208 + //console.error('Upload error:', error);
2776 2209 alert('Error uploading file. Please try again.');
2777 2210 } finally {
2778 2211 uploadBtn.disabled = false;
2779 2212 sendBtn.disabled = false;
@@ -2791,12 +2224,13 @@
2791 2224 return;
2792 2225 }
2793 2226
2794 2227 if (!sessionId) {
2228 + //console.error('No session ID found');
2795 2229 alert('Error: No session ID found');
2796 2230 return;
2797 2231 }
2798 -
2232 +
2799 2233 // Disable buttons and show loading state
2800 2234 const uploadBtn = document.getElementById('word-upload-btn');
2801 2235 const sendBtn = document.getElementById('send-button');
2802 2236 const originalBtnContent = uploadBtn.innerHTML;
@@ -2834,11 +2268,13 @@
2834 2268 appendMessage('bot', data.data.message);
2835 2269 scrollToBottom();
2836 2270 activeWordFile = data.data.filename;
2837 2271 } else {
2272 + //console.error('Upload failed:', data.data);
2838 2273 alert('Failed to upload Word document. Please try again.');
2839 2274 }
2840 2275 } catch (error) {
2276 + //console.error('Upload error:', error);
2841 2277 alert('Error uploading file. Please try again.');
2842 2278 } finally {
2843 2279 uploadBtn.disabled = false;
2844 2280 sendBtn.disabled = false;
@@ -2896,497 +2332,454 @@
2896 2332 });
2897 2333
2898 2334
2899 2335 // ====================================
2900 -// INIT LOADER & CHAT CONTAINER HELPERS
2336 +// EMAIL COLLECTION SETUP - FIXED VERSION
2901 2337 // ====================================
2902 -// These must be outside the email collection block so they're always available
2903 -// (used by persistence loading even when email collection is off)
2904 -
2905 -function showInitLoader(botId) {
2906 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2907 - if (loader) loader.style.display = 'flex';
2908 -}
2909 -
2910 -function hideInitLoader(botId) {
2911 - var loader = getElementDOM(botId, 'mxchat-init-loader');
2912 - if (loader) loader.style.display = 'none';
2913 -}
2914 -
2915 -function showEmailFormForBot(botId) {
2916 - hideInitLoader(botId);
2917 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2918 - var chatContainer = getElementDOM(botId, 'chat-container');
2919 - if (emailBlocker) emailBlocker.style.display = 'flex';
2920 - if (chatContainer) chatContainer.style.display = 'none';
2921 -}
2922 -
2923 -function showChatContainerForBot(botId) {
2924 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2925 - var chatContainer = getElementDOM(botId, 'chat-container');
2926 - if (emailBlocker) emailBlocker.style.display = 'none';
2927 -
2928 - var instance = MxChatInstances.get(botId);
2929 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2930 -
2931 - // If persistence is on and history hasn't loaded yet, show loader
2932 - // while history loads to prevent flash of empty chat
2933 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2934 - if (chatContainer) chatContainer.style.display = 'none';
2935 - showInitLoader(botId);
2936 - loadChatHistory(botId, function() {
2937 - hideInitLoader(botId);
2938 - if (chatContainer) chatContainer.style.display = 'flex';
2939 - scrollToBottom(botId, true);
2940 - });
2941 - } else {
2942 - hideInitLoader(botId);
2943 - if (chatContainer) chatContainer.style.display = 'flex';
2944 - if (typeof loadChatHistory === 'function') {
2945 - loadChatHistory(botId);
2946 - }
2947 - }
2948 -}
2949 -
2950 -// ====================================
2951 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2952 -// ====================================
2953 2338 // Only run email collection setup if it's enabled
2954 2339 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2340 + //console.log('Email collection is enabled, setting up handlers...');
2341 +
2342 + // Email collection form setup and handlers
2343 + const emailForm = document.getElementById('email-collection-form');
2344 + const emailBlocker = document.getElementById('email-blocker');
2345 + const chatbotWrapper = document.getElementById('chat-container');
2955 2346
2956 - // Track submitting state per bot
2957 - const emailSubmittingState = {};
2347 + if (emailForm && emailBlocker && chatbotWrapper) {
2348 +
2349 + // Add loading state management
2350 + let isSubmitting = false;
2351 +
2352 + // Optimized UI transition functions
2353 + function showEmailForm() {
2354 + emailBlocker.style.display = 'flex';
2355 + chatbotWrapper.style.display = 'none';
2356 + }
2958 2357
2959 - // Add CSS animations for email form (once globally)
2960 - if (!document.getElementById('email-error-styles')) {
2961 - const style = document.createElement('style');
2962 - style.id = 'email-error-styles';
2963 - style.textContent = `
2964 - @keyframes fadeInError {
2965 - from { opacity: 0; transform: translateY(-5px); }
2966 - to { opacity: 1; transform: translateY(0); }
2358 + function showChatContainer() {
2359 + // Show chat immediately without delay
2360 + emailBlocker.style.display = 'none';
2361 + chatbotWrapper.style.display = 'flex';
2362 +
2363 + // Load chat history only after showing chat container
2364 + if (typeof loadChatHistory === 'function') {
2365 + loadChatHistory();
2967 2366 }
2968 - .email-input-shake {
2969 - animation: shake 0.5s ease-in-out;
2970 - }
2971 - @keyframes shake {
2972 - 0%, 100% { transform: translateX(0); }
2973 - 25% { transform: translateX(-5px); }
2974 - 75% { transform: translateX(5px); }
2975 - }
2976 - @keyframes spin {
2977 - from { transform: rotate(0deg); }
2978 - to { transform: rotate(360deg); }
2979 - }
2980 - .email-spinner {
2981 - display: inline-block;
2982 - vertical-align: middle;
2983 - }
2984 - `;
2985 - document.head.appendChild(style);
2986 - }
2367 + }
2987 2368
2988 - function isValidEmailAddress(email) {
2989 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2990 - return emailRegex.test(email.trim()) && email.length <= 254;
2991 - }
2369 + // Enhanced email validation
2370 + function isValidEmail(email) {
2371 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2372 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2373 + }
2992 2374
2993 - function isValidNameInput(name) {
2994 - return name && name.trim().length >= 2 && name.trim().length <= 100;
2995 - }
2375 + // Enhanced name validation
2376 + function isValidName(name) {
2377 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2378 + }
2996 2379
2997 - /**
2998 - * Replace {visitor_name} placeholder in intro message with actual visitor name
2999 - * @param {string} botId - The bot instance ID
3000 - * @param {string} visitorName - The visitor's name to insert
3001 - */
3002 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3003 - var chatBox = getElementDOM(botId, 'chat-box');
3004 - if (!chatBox) return;
3005 -
3006 - // Find the first bot message (intro message)
3007 - var introMessage = chatBox.querySelector('.bot-message');
3008 - if (!introMessage) return;
3009 -
3010 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3011 - if (!messageContent) return;
3012 -
3013 - var html = messageContent.innerHTML;
3014 -
3015 - // Replace {visitor_name} placeholder (case-insensitive)
3016 - if (visitorName && visitorName.trim()) {
3017 - // Escape HTML to prevent XSS
3018 - var safeName = $('<div>').text(visitorName.trim()).html();
3019 - html = html.replace(/\{visitor_name\}/gi, safeName);
3020 - } else {
3021 - // Remove placeholder and clean up spacing if no name provided
3022 - html = html.replace(/\{visitor_name\}/gi, '');
3023 - // Clean up any double spaces that might result
3024 - html = html.replace(/\s{2,}/g, ' ').trim();
2380 + // Show loading state with spinner
2381 + function setSubmissionState(loading) {
2382 + const submitButton = document.getElementById('email-submit-button');
2383 + const emailInput = document.getElementById('user-email');
2384 + const nameInput = document.getElementById('user-name');
2385 +
2386 + if (loading) {
2387 + isSubmitting = true;
2388 + if (submitButton) submitButton.disabled = true;
2389 + if (emailInput) emailInput.disabled = true;
2390 + if (nameInput) nameInput.disabled = true;
2391 +
2392 + // Store original content and add spinner
2393 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2394 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2395 +
2396 + // Add loading spinner while keeping original text
2397 + const originalText = submitButton.textContent;
2398 + submitButton.innerHTML = `
2399 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2400 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2401 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2402 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2403 + </circle>
2404 + </svg>
2405 + ${originalText}
2406 + `;
2407 +
2408 + submitButton.style.opacity = '0.8';
2409 + }
2410 + } else {
2411 + isSubmitting = false;
2412 + if (submitButton) submitButton.disabled = false;
2413 + if (emailInput) emailInput.disabled = false;
2414 + if (nameInput) nameInput.disabled = false;
2415 +
2416 + // Restore original content
2417 + if (submitButton) {
2418 + const originalHtml = submitButton.getAttribute('data-original-html');
2419 + if (originalHtml) {
2420 + submitButton.innerHTML = originalHtml;
2421 + }
2422 + submitButton.style.opacity = '1';
2423 + }
2424 + }
3025 2425 }
3026 2426
3027 - messageContent.innerHTML = html;
3028 - }
3029 -
3030 - function setEmailSubmissionState(botId, loading) {
3031 - var submitButton = getElementDOM(botId, 'email-submit-button');
3032 - var emailInput = getElementDOM(botId, 'user-email');
3033 - var nameInput = getElementDOM(botId, 'user-name');
3034 -
3035 - if (loading) {
3036 - emailSubmittingState[botId] = true;
3037 - if (submitButton) submitButton.disabled = true;
3038 - if (emailInput) emailInput.disabled = true;
3039 - if (nameInput) nameInput.disabled = true;
3040 -
3041 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3042 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3043 - const originalText = submitButton.textContent;
3044 - submitButton.innerHTML = `
3045 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3046 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3047 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3048 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3049 - </circle>
3050 - </svg>
3051 - ${originalText}
2427 + // Error display functions
2428 + function showEmailError(message) {
2429 + clearEmailError();
2430 +
2431 + const errorDiv = document.createElement('div');
2432 + errorDiv.className = 'email-error';
2433 + errorDiv.style.cssText = `
2434 + color: #e74c3c;
2435 + font-size: 12px;
2436 + margin-top: 8px;
2437 + padding: 4px 0;
2438 + animation: fadeInError 0.3s ease;
2439 + `;
2440 + errorDiv.textContent = message;
2441 +
2442 + // Add CSS animation if not already present
2443 + if (!document.getElementById('email-error-styles')) {
2444 + const style = document.createElement('style');
2445 + style.id = 'email-error-styles';
2446 + style.textContent = `
2447 + @keyframes fadeInError {
2448 + from { opacity: 0; transform: translateY(-5px); }
2449 + to { opacity: 1; transform: translateY(0); }
2450 + }
2451 + .email-input-shake {
2452 + animation: shake 0.5s ease-in-out;
2453 + }
2454 + @keyframes shake {
2455 + 0%, 100% { transform: translateX(0); }
2456 + 25% { transform: translateX(-5px); }
2457 + 75% { transform: translateX(5px); }
2458 + }
2459 + @keyframes spin {
2460 + from { transform: rotate(0deg); }
2461 + to { transform: rotate(360deg); }
2462 + }
2463 + .email-spinner {
2464 + display: inline-block;
2465 + vertical-align: middle;
2466 + }
3052 2467 `;
3053 - submitButton.style.opacity = '0.8';
2468 + document.head.appendChild(style);
3054 2469 }
3055 - } else {
3056 - emailSubmittingState[botId] = false;
3057 - if (submitButton) submitButton.disabled = false;
3058 - if (emailInput) emailInput.disabled = false;
3059 - if (nameInput) nameInput.disabled = false;
3060 -
3061 - if (submitButton) {
3062 - const originalHtml = submitButton.getAttribute('data-original-html');
3063 - if (originalHtml) {
3064 - submitButton.innerHTML = originalHtml;
3065 - }
3066 - submitButton.style.opacity = '1';
2470 +
2471 + emailForm.appendChild(errorDiv);
2472 +
2473 + // Add shake animation to inputs
2474 + const emailInput = document.getElementById('user-email');
2475 + const nameInput = document.getElementById('user-name');
2476 +
2477 + if (emailInput) {
2478 + emailInput.classList.add('email-input-shake');
2479 + setTimeout(() => {
2480 + emailInput.classList.remove('email-input-shake');
2481 + }, 500);
3067 2482 }
2483 +
2484 + if (nameInput) {
2485 + nameInput.classList.add('email-input-shake');
2486 + setTimeout(() => {
2487 + nameInput.classList.remove('email-input-shake');
2488 + }, 500);
2489 + }
3068 2490 }
3069 - }
3070 2491
3071 - function showEmailError(botId, message) {
3072 - clearEmailError(botId);
3073 -
3074 - var emailForm = getElementDOM(botId, 'email-collection-form');
3075 - if (!emailForm) return;
3076 -
3077 - const errorDiv = document.createElement('div');
3078 - errorDiv.className = 'email-error';
3079 - errorDiv.style.cssText = `
3080 - color: #e74c3c;
3081 - font-size: 12px;
3082 - margin-top: 8px;
3083 - padding: 4px 0;
3084 - animation: fadeInError 0.3s ease;
3085 - `;
3086 - errorDiv.textContent = message;
3087 - emailForm.appendChild(errorDiv);
3088 -
3089 - // Add shake animation to inputs
3090 - var emailInput = getElementDOM(botId, 'user-email');
3091 - var nameInput = getElementDOM(botId, 'user-name');
3092 -
3093 - if (emailInput) {
3094 - emailInput.classList.add('email-input-shake');
3095 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3096 - }
3097 - if (nameInput) {
3098 - nameInput.classList.add('email-input-shake');
3099 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3100 - }
3101 - }
3102 -
3103 - function clearEmailError(botId) {
3104 - var emailForm = getElementDOM(botId, 'email-collection-form');
3105 - if (emailForm) {
2492 + function clearEmailError() {
3106 2493 const existingErrors = emailForm.querySelectorAll('.email-error');
3107 2494 existingErrors.forEach(error => error.remove());
3108 2495 }
3109 - }
3110 2496
3111 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3112 - function resolveEmailState(botId) {
3113 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3114 - if (mxchatChat.initial_email_state.show_email_form) {
3115 - showEmailFormForBot(botId);
3116 - } else {
3117 - showChatContainerForBot(botId);
2497 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2498 + //console.log('Setting up form submit handler...');
2499 +
2500 + // Remove any existing event listeners first
2501 + emailForm.removeEventListener('submit', handleFormSubmit);
2502 +
2503 + // Add the form submit handler
2504 + emailForm.addEventListener('submit', handleFormSubmit);
2505 +
2506 + function handleFormSubmit(event) {
2507 + //console.log('Form submit handler triggered!');
2508 + event.preventDefault();
2509 + event.stopPropagation();
2510 +
2511 + // Prevent double submission
2512 + if (isSubmitting) {
2513 + //console.log('Already submitting, ignoring...');
2514 + return false;
3118 2515 }
3119 - } else {
3120 - checkSessionAndEmailForBot(botId);
3121 - }
3122 - }
3123 2516
3124 - function checkSessionAndEmailForBot(botId) {
3125 - const sessionId = MxChatInstances.ensureSession(botId);
2517 + const userEmail = document.getElementById('user-email').value.trim();
2518 + const nameInput = document.getElementById('user-name');
2519 + const userName = nameInput ? nameInput.value.trim() : '';
2520 + const sessionId = getChatSession();
3126 2521
3127 - // Hide both panels while we check — show loader instead
3128 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3129 - var chatContainer = getElementDOM(botId, 'chat-container');
3130 - if (emailBlocker) emailBlocker.style.display = 'none';
3131 - if (chatContainer) chatContainer.style.display = 'none';
3132 - showInitLoader(botId);
2522 + //console.log('Form data:', { userEmail, userName, sessionId });
3133 2523
3134 - fetch(mxchatChat.ajax_url, {
3135 - method: 'POST',
3136 - headers: {
3137 - 'Content-Type': 'application/x-www-form-urlencoded',
3138 - },
3139 - body: new URLSearchParams({
3140 - action: 'mxchat_check_email_provided',
3141 - session_id: sessionId,
3142 - nonce: mxchatChat.nonce,
3143 - })
3144 - })
3145 - .then((response) => {
3146 - if (!response.ok) {
3147 - throw new Error(`HTTP error! status: ${response.status}`);
2524 + // Validate email before submission
2525 + if (!userEmail) {
2526 + showEmailError('Please enter your email address.');
2527 + return false;
3148 2528 }
3149 - return response.json();
3150 - })
3151 - .then((data) => {
3152 - if (data.success) {
3153 - if (data.data.logged_in || data.data.email) {
3154 - showChatContainerForBot(botId);
3155 - } else {
3156 - showEmailFormForBot(botId);
3157 - }
3158 - } else {
3159 - showEmailFormForBot(botId);
2529 +
2530 + if (!isValidEmail(userEmail)) {
2531 + showEmailError('Please enter a valid email address.');
2532 + return false;
3160 2533 }
3161 - })
3162 - .catch((error) => {
3163 - showEmailFormForBot(botId);
3164 - });
3165 - }
3166 2534
3167 - // Event delegation for email form submission
3168 - $(document).on('submit', '.email-collection-form', function(e) {
3169 - e.preventDefault();
3170 - e.stopPropagation();
2535 + // Validate name if field exists
2536 + if (nameInput && !isValidName(userName)) {
2537 + showEmailError('Please enter a valid name (2-100 characters).');
2538 + return false;
2539 + }
3171 2540
3172 - var botId = getBotIdFromElement(this);
2541 + // Clear any existing errors
2542 + clearEmailError();
2543 + setSubmissionState(true);
3173 2544
3174 - // Prevent double submission
3175 - if (emailSubmittingState[botId]) {
3176 - return false;
3177 - }
2545 + //console.log('Sending AJAX request...');
3178 2546
3179 - var emailInput = getElementDOM(botId, 'user-email');
3180 - var nameInput = getElementDOM(botId, 'user-name');
3181 - var userEmail = emailInput ? emailInput.value.trim() : '';
3182 - var userName = nameInput ? nameInput.value.trim() : '';
3183 - var sessionId = MxChatInstances.ensureSession(botId);
2547 + // Prepare form data with optional name
2548 + const formData = new URLSearchParams({
2549 + action: 'mxchat_handle_save_email_and_response',
2550 + email: userEmail,
2551 + session_id: sessionId,
2552 + nonce: mxchatChat.nonce,
2553 + });
3184 2554
3185 - // Validate email
3186 - if (!userEmail) {
3187 - showEmailError(botId, 'Please enter your email address.');
3188 - return false;
3189 - }
2555 + // Add name to form data if provided
2556 + if (userName) {
2557 + formData.append('name', userName);
2558 + }
3190 2559
3191 - if (!isValidEmailAddress(userEmail)) {
3192 - showEmailError(botId, 'Please enter a valid email address.');
3193 - return false;
3194 - }
2560 + fetch(mxchatChat.ajax_url, {
2561 + method: 'POST',
2562 + headers: {
2563 + 'Content-Type': 'application/x-www-form-urlencoded',
2564 + },
2565 + body: formData
2566 + })
2567 + .then((response) => {
2568 + //console.log('Response received:', response);
2569 + if (!response.ok) {
2570 + throw new Error(`HTTP error! status: ${response.status}`);
2571 + }
2572 + return response.json();
2573 + })
2574 + .then((data) => {
2575 + //console.log('Response data:', data);
2576 + setSubmissionState(false);
2577 +
2578 + if (data.success) {
2579 + // Show chat immediately
2580 + showChatContainer();
3195 2581
3196 - // Validate name if field exists and has content
3197 - if (nameInput && userName && !isValidNameInput(userName)) {
3198 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3199 - return false;
2582 + // Handle bot response if provided
2583 + if (data.message && typeof appendMessage === 'function') {
2584 + setTimeout(() => {
2585 + appendMessage('bot', data.message);
2586 + if (typeof scrollToBottom === 'function') {
2587 + scrollToBottom();
2588 + }
2589 + }, 100);
2590 + }
2591 + } else {
2592 + showEmailError(data.message || 'Failed to save email. Please try again.');
2593 + }
2594 + })
2595 + .catch((error) => {
2596 + //console.error('Email submission error:', error);
2597 + setSubmissionState(false);
2598 + showEmailError('An error occurred. Please try again.');
2599 + });
2600 +
2601 + return false; // Extra prevention
3200 2602 }
3201 2603
3202 - clearEmailError(botId);
3203 - setEmailSubmissionState(botId, true);
2604 + // Real-time email validation
2605 + const emailInput = document.getElementById('user-email');
2606 + if (emailInput) {
2607 + let validationTimeout;
2608 +
2609 + emailInput.addEventListener('input', function() {
2610 + // Clear previous validation timeout
2611 + if (validationTimeout) {
2612 + clearTimeout(validationTimeout);
2613 + }
2614 +
2615 + // Debounce validation
2616 + validationTimeout = setTimeout(() => {
2617 + const email = this.value.trim();
2618 + clearEmailError();
2619 +
2620 + if (email && !isValidEmail(email)) {
2621 + showEmailError('Please enter a valid email address.');
2622 + }
2623 + }, 500);
2624 + });
3204 2625
3205 - // Prepare form data
3206 - const formData = new URLSearchParams({
3207 - action: 'mxchat_handle_save_email_and_response',
3208 - email: userEmail,
3209 - session_id: sessionId,
3210 - nonce: mxchatChat.nonce,
3211 - });
3212 -
3213 - if (userName) {
3214 - formData.append('name', userName);
2626 + // Handle Enter key
2627 + emailInput.addEventListener('keypress', function(e) {
2628 + if (e.key === 'Enter' && !isSubmitting) {
2629 + e.preventDefault();
2630 + emailForm.dispatchEvent(new Event('submit'));
2631 + }
2632 + });
3215 2633 }
3216 2634
3217 - fetch(mxchatChat.ajax_url, {
3218 - method: 'POST',
3219 - headers: {
3220 - 'Content-Type': 'application/x-www-form-urlencoded',
3221 - },
3222 - body: formData
3223 - })
3224 - .then((response) => {
3225 - if (!response.ok) {
3226 - throw new Error(`HTTP error! status: ${response.status}`);
3227 - }
3228 - return response.json();
3229 - })
3230 - .then((data) => {
3231 - setEmailSubmissionState(botId, false);
3232 -
3233 - if (data.success) {
3234 - showChatContainerForBot(botId);
3235 -
3236 - // Replace {visitor_name} placeholder in intro message with actual name
3237 - if (userName) {
3238 - replaceVisitorNamePlaceholder(botId, userName);
3239 - } else {
3240 - // Remove placeholder if no name provided
3241 - replaceVisitorNamePlaceholder(botId, '');
2635 + // Real-time name validation
2636 + const nameInput = document.getElementById('user-name');
2637 + if (nameInput) {
2638 + let nameValidationTimeout;
2639 +
2640 + nameInput.addEventListener('input', function() {
2641 + // Clear previous validation timeout
2642 + if (nameValidationTimeout) {
2643 + clearTimeout(nameValidationTimeout);
3242 2644 }
2645 +
2646 + // Debounce validation
2647 + nameValidationTimeout = setTimeout(() => {
2648 + const name = this.value.trim();
2649 + clearEmailError();
2650 +
2651 + if (name && !isValidName(name)) {
2652 + showEmailError('Name must be between 2 and 100 characters.');
2653 + }
2654 + }, 500);
2655 + });
3243 2656
3244 - if (data.message && typeof appendMessage === 'function') {
3245 - setTimeout(() => {
3246 - appendMessage('bot', data.message, '', [], false, botId);
3247 - if (typeof scrollToBottom === 'function') {
3248 - scrollToBottom(botId);
3249 - }
3250 - }, 100);
2657 + // Handle Enter key
2658 + nameInput.addEventListener('keypress', function(e) {
2659 + if (e.key === 'Enter' && !isSubmitting) {
2660 + e.preventDefault();
2661 + emailForm.dispatchEvent(new Event('submit'));
3251 2662 }
3252 - } else {
3253 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3254 - }
3255 - })
3256 - .catch((error) => {
3257 - setEmailSubmissionState(botId, false);
3258 - showEmailError(botId, 'An error occurred. Please try again.');
3259 - });
3260 -
3261 - return false;
3262 - });
3263 -
3264 - // Real-time email validation using event delegation
3265 - $(document).on('input', '.mxchat-email-input', function() {
3266 - var botId = getBotIdFromElement(this);
3267 - var $input = $(this);
3268 -
3269 - // Clear previous timeout
3270 - clearTimeout($input.data('validationTimeout'));
3271 -
3272 - // Debounce validation
3273 - var timeout = setTimeout(() => {
3274 - var email = this.value.trim();
3275 - clearEmailError(botId);
3276 -
3277 - if (email && !isValidEmailAddress(email)) {
3278 - showEmailError(botId, 'Please enter a valid email address.');
3279 - }
3280 - }, 500);
3281 -
3282 - $input.data('validationTimeout', timeout);
3283 - });
3284 -
3285 - // Handle Enter key in email input
3286 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3287 - if (e.key === 'Enter') {
3288 - e.preventDefault();
3289 - var botId = getBotIdFromElement(this);
3290 - if (!emailSubmittingState[botId]) {
3291 - $(this).closest('.email-collection-form').submit();
3292 - }
2663 + });
3293 2664 }
3294 - });
3295 2665
3296 - // Handle Enter key in name input
3297 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3298 - if (e.key === 'Enter') {
3299 - e.preventDefault();
3300 - var botId = getBotIdFromElement(this);
3301 - if (!emailSubmittingState[botId]) {
3302 - $(this).closest('.email-collection-form').submit();
2666 + // Initial state check
2667 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2668 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2669 +
2670 + const emailState = mxchatChat.initial_email_state;
2671 + if (emailState.show_email_form) {
2672 + showEmailForm();
2673 + } else {
2674 + showChatContainer();
3303 2675 }
2676 + } else {
2677 + // Check email status via AJAX
2678 + setTimeout(checkSessionAndEmail, 100);
3304 2679 }
3305 - });
3306 2680
3307 - // Initialize email check for all bot instances
3308 - // For floating bots: defer until widget is opened (zero passive AJAX)
3309 - // For embedded bots: check immediately since the form is visible
3310 - $('.mxchat-chatbot-wrapper').each(function() {
3311 - var botId = $(this).data('bot-id') || 'default';
3312 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3313 -
3314 - if (emailBlocker) {
3315 - if (isEmbeddedBot(botId)) {
3316 - // Embedded bots are always visible — check now
3317 - resolveEmailState(botId);
3318 - }
3319 - // Floating bots: handled in the widget open handler
3320 - } else if (isEmbeddedBot(botId)) {
3321 - // Embedded bot, no email collection — load history with loader
3322 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3323 - if (chatPersistenceEnabled) {
3324 - MxChatInstances.ensureSession(botId);
3325 - showChatContainerForBot(botId);
3326 - }
2681 + // Check if email exists for the current session
2682 + function checkSessionAndEmail() {
2683 + const sessionId = getChatSession();
2684 +
2685 + fetch(mxchatChat.ajax_url, {
2686 + method: 'POST',
2687 + headers: {
2688 + 'Content-Type': 'application/x-www-form-urlencoded',
2689 + },
2690 + body: new URLSearchParams({
2691 + action: 'mxchat_check_email_provided',
2692 + session_id: sessionId,
2693 + nonce: mxchatChat.nonce,
2694 + })
2695 + })
2696 + .then((response) => {
2697 + if (!response.ok) {
2698 + throw new Error(`HTTP error! status: ${response.status}`);
2699 + }
2700 + return response.json();
2701 + })
2702 + .then((data) => {
2703 + if (data.success) {
2704 + if (data.data.logged_in || data.data.email) {
2705 + showChatContainer();
2706 + } else {
2707 + showEmailForm();
2708 + }
2709 + } else {
2710 + // On error, default to showing email form
2711 + showEmailForm();
2712 + }
2713 + })
2714 + .catch((error) => {
2715 + //console.warn('Email check failed, defaulting to email form:', error);
2716 + showEmailForm();
2717 + });
3327 2718 }
3328 - });
2719 +
2720 + } else {
2721 + console.error('Email collection is enabled but essential elements are missing:', {
2722 + emailForm: !!emailForm,
2723 + emailBlocker: !!emailBlocker,
2724 + chatbotWrapper: !!chatbotWrapper
2725 + });
2726 + }
2727 +} else {
2728 + //console.log('Email collection is disabled');
3329 2729 }
3330 2730
3331 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3332 - $(document).on('click', '.pre-chat-message', function() {
3333 - var botId = getBotIdFromElement(this);
3334 - var $chatbot = getElement(botId, 'floating-chatbot');
3335 - if ($chatbot.hasClass('hidden')) {
3336 - $chatbot.removeClass('hidden').addClass('visible');
3337 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3338 - handlePreChatDismissal(botId);
2731 + // Open chatbot when pre-chat message is clicked
2732 + $(document).on('click', '#pre-chat-message', function() {
2733 + var chatbot = $('#floating-chatbot');
2734 + if (chatbot.hasClass('hidden')) {
2735 + chatbot.removeClass('hidden').addClass('visible');
2736 + $('#floating-chatbot-button').addClass('hidden');
2737 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3339 2738 disableScroll(); // Disable scroll when chatbot opens
3340 -
3341 - // Load chat history for returning visitors (persistence)
3342 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3343 - if (chatPersistenceEnabled) {
3344 - MxChatInstances.ensureSession(botId);
3345 - }
3346 -
3347 - // Deferred email check — only on first widget open
3348 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3349 - var instance = MxChatInstances.get(botId);
3350 - if (emailBlocker && !instance.emailCheckDone) {
3351 - instance.emailCheckDone = true;
3352 - resolveEmailState(botId);
3353 - } else if (!emailBlocker) {
3354 - showChatContainerForBot(botId);
3355 - }
3356 2739 }
3357 2740 });
3358 2741
3359 - // Legacy duplicate close handler removed — handled by single event delegation above
2742 + var closeButton = document.querySelector('.close-pre-chat-message');
2743 + if (closeButton) {
2744 + closeButton.addEventListener('click', function() {
2745 + $('#pre-chat-message').fadeOut(200); // Hide the message
3360 2746
2747 + // Send an AJAX request to set the transient flag for 24 hours
2748 + $.ajax({
2749 + url: mxchatChat.ajax_url,
2750 + type: 'POST',
2751 + data: {
2752 + action: 'mxchat_dismiss_pre_chat_message',
2753 + _ajax_nonce: mxchatChat.nonce
2754 + },
2755 + success: function() {
2756 + //console.log('Pre-chat message dismissed for 24 hours.');
3361 2757
3362 -function hasQuickQuestions(botId) {
3363 - botId = botId || 'default';
3364 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3365 - if (!questionsContainer) return false;
3366 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2758 + // Ensure the message is hidden after dismissal
2759 + $('#pre-chat-message').hide();
2760 + },
2761 + error: function() {
2762 + //console.error('Failed to dismiss pre-chat message.');
2763 + }
2764 + });
2765 + });
2766 + }
2767 +
2768 +
2769 +function hasQuickQuestions() {
2770 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3367 2771 return questionButtons.length > 0;
3368 2772 }
3369 2773
3370 -/**
3371 - * Check if a bot is embedded (not floating)
3372 - * Embedded bots don't have a .floating-chatbot wrapper
3373 - */
3374 -function isEmbeddedBot(botId) {
3375 - botId = botId || 'default';
3376 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3377 - return !floatingWrapper;
3378 -}
3379 -
3380 -function collapseQuickQuestions(botId) {
3381 - botId = botId || 'default';
3382 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3383 - if (questionsContainer && hasQuickQuestions(botId)) {
2774 +function collapseQuickQuestions() {
2775 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2776 + if (questionsContainer && hasQuickQuestions()) {
3384 2777 questionsContainer.classList.add('collapsed');
3385 2778 questionsContainer.classList.add('has-been-collapsed');
3386 2779 try {
3387 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3388 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2780 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2781 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3389 2782 } catch (e) {
3390 2783 // Ignore if sessionStorage is not available
3391 2784 }
3392 2785 }
@@ -3391,15 +2784,14 @@
3391 2784 }
3392 2785 }
3393 2786 }
3394 2787
3395 -function expandQuickQuestions(botId) {
3396 - botId = botId || 'default';
3397 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3398 - if (questionsContainer && hasQuickQuestions(botId)) {
2788 +function expandQuickQuestions() {
2789 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2790 + if (questionsContainer && hasQuickQuestions()) {
3399 2791 questionsContainer.classList.remove('collapsed');
3400 2792 try {
3401 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2793 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3402 2794 } catch (e) {
3403 2795 // Ignore if sessionStorage is not available
3404 2796 }
3405 2797 }
@@ -3404,24 +2796,18 @@
3404 2796 }
3405 2797 }
3406 2798 }
3407 2799
3408 -function checkQuickQuestionsState(botId) {
3409 - botId = botId || 'default';
3410 - if (!hasQuickQuestions(botId)) {
2800 +function checkQuickQuestionsState() {
2801 + if (!hasQuickQuestions()) {
3411 2802 return; // Don't do anything if no questions exist
3412 2803 }
3413 -
3414 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3415 - if (isEmbeddedBot(botId)) {
3416 - return;
3417 - }
3418 -
2804 +
3419 2805 try {
3420 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3421 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3422 -
3423 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2806 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2807 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2808 +
2809 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3424 2810 if (questionsContainer) {
3425 2811 if (hasBeenCollapsed === 'true') {
3426 2812 questionsContainer.classList.add('has-been-collapsed');
3427 2813 }
@@ -3434,36 +2820,32 @@
3434 2820 }
3435 2821 }
3436 2822
3437 2823 // Global delegation for dynamically added links as fallback
3438 -// Use class selector for multi-instance support
3439 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2824 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3440 2825 const $link = $(this);
3441 2826 const messageDiv = $link.closest('.bot-message, .agent-message');
3442 -
2827 +
3443 2828 // Only process bot/agent message links
3444 2829 if (messageDiv.length > 0) {
3445 2830 const originalHref = $link.attr('href');
3446 -
2831 +
3447 2832 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3448 2833 e.preventDefault();
3449 2834 e.stopPropagation();
3450 -
2835 +
3451 2836 // Mark as tracked
3452 2837 $link.attr('data-tracked', 'true');
3453 -
3454 - // Get bot ID from the chat box context
3455 - var botId = getBotIdFromElement(this);
3456 -
2838 +
3457 2839 // Get message context from the message div
3458 2840 const messageText = messageDiv.text().substring(0, 200);
3459 -
2841 +
3460 2842 $.ajax({
3461 2843 url: mxchatChat.ajax_url,
3462 2844 type: 'POST',
3463 2845 data: {
3464 2846 action: 'mxchat_track_url_click',
3465 - session_id: getChatSession(botId),
2847 + session_id: getChatSession(),
3466 2848 url: originalHref,
3467 2849 message_context: messageText,
3468 2850 nonce: mxchatChat.nonce
3469 2851 },
@@ -3474,57 +2856,49 @@
3474 2856 window.location.href = originalHref;
3475 2857 }
3476 2858 }
3477 2859 });
3478 -
2860 +
3479 2861 return false;
3480 2862 }
3481 2863 }
3482 2864 });
3483 2865
3484 - // ====================================
3485 - // MAIN INITIALIZATION
3486 - // ====================================
2866 +
2867 +
2868 +
2869 +// ====================================
2870 +// MAIN INITIALIZATION
2871 +// ====================================
3487 2872
3488 - // Initialize all chatbot instances on the page
3489 - initializeAllInstances();
2873 +if ($('#floating-chatbot').hasClass('hidden')) {
2874 + $('#floating-chatbot-button').removeClass('hidden');
2875 +}
2876 +// Initialize when document is ready
2877 +setFullHeight();
2878 +trackOriginatingPage();
3490 2879
3491 - // Legacy initialization for single bot compatibility
3492 - $('.floating-chatbot.hidden').each(function() {
3493 - var botId = getBotIdFromElement(this);
3494 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3495 - });
2880 +// Only load chat history if email collection is disabled
2881 +if (mxchatChat.email_collection_enabled !== 'on') {
2882 + loadChatHistory();
2883 +}
3496 2884
3497 - // Initialize when document is ready
3498 - setFullHeight();
2885 +initializeChatVisibility();
3499 2886
3500 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3501 - // until the user's first interaction via MxChatInstances.ensureSession()
3502 -
3503 - // Initialize chat visibility for all instances
3504 - $('.mxchat-chatbot-wrapper').each(function() {
3505 - var botId = $(this).data('bot-id') || 'default';
3506 - initializeChatVisibility(botId);
3507 - });
3508 -
3509 - // Make functions globally available for add-ons
3510 - window.hasQuickQuestions = hasQuickQuestions;
3511 - window.collapseQuickQuestions = collapseQuickQuestions;
3512 - window.appendMessage = appendMessage;
3513 - window.appendThinkingMessage = appendThinkingMessage;
3514 - window.scrollToBottom = scrollToBottom;
3515 - window.scrollElementToTop = scrollElementToTop;
3516 - window.replaceLastMessage = replaceLastMessage;
3517 - window.callMxChat = callMxChat;
3518 - window.callMxChatStream = callMxChatStream;
3519 - window.shouldUseStreaming = shouldUseStreaming;
3520 - window.getChatSession = getChatSession;
3521 - window.getPageContext = getPageContext;
3522 - window.updateStreamingMessage = updateStreamingMessage;
3523 - window.MxChatInstances = MxChatInstances;
3524 - window.getElement = getElement;
3525 - window.getElementDOM = getElementDOM;
3526 - window.getBotIdFromElement = getBotIdFromElement;
2887 +// Make functions globally available for add-ons
2888 +window.hasQuickQuestions = hasQuickQuestions;
2889 +window.collapseQuickQuestions = collapseQuickQuestions;
2890 +window.appendMessage = appendMessage;
2891 +window.appendThinkingMessage = appendThinkingMessage;
2892 +window.scrollToBottom = scrollToBottom;
2893 +window.scrollElementToTop = scrollElementToTop;
2894 +window.replaceLastMessage = replaceLastMessage;
2895 +window.callMxChat = callMxChat;
2896 +window.callMxChatStream = callMxChatStream;
2897 +window.shouldUseStreaming = shouldUseStreaming;
2898 +window.getChatSession = getChatSession;
2899 +window.getPageContext = getPageContext;
2900 +window.updateStreamingMessage = updateStreamingMessage;
3527 2901
3528 2902 }); // End of jQuery ready
3529 2903
3530 2904