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MxChat – AI Chatbot & Content Generation for WordPress / 2.5.4
MxChat – AI Chatbot & Content Generation for WordPress v2.5.4
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← All changes | js/chat-script.js +2967 -1558 2.0.4 → 2.5.4 View file →
@@ -1,1558 +1,2967 @@
1 -jQuery(document).ready(function($) {
2 -//console.log('mxchatChat object:', mxchatChat);
3 -//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 -// Add these variables at the top of your chat-script.js file
5 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 -
7 - // Initialize color settings
8 - var userMessageBgColor = mxchatChat.user_message_bg_color;
9 - var userMessageFontColor = mxchatChat.user_message_font_color;
10 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 - var botMessageFontColor = mxchatChat.bot_message_font_color;
12 - // Add live agent message colors
13 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 -
16 -
17 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 - let lastSeenMessageId = '';
19 - let notificationCheckInterval;
20 - let notificationBadge;
21 - // Initialize session ID
22 - var sessionId = getChatSession();
23 -
24 - let pollingInterval; // Variable to store the interval ID
25 - let processedMessageIds = new Set(); // Add this at the top with your other variables
26 -//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 -//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 - let activePdfFile = null;
29 - let activeWordFile = null;
30 -
31 -
32 -// Function to create and append notification badge
33 -// Function to create and append notification badge
34 -function createNotificationBadge() {
35 - console.log("Creating notification badge...");
36 - const chatButton = document.getElementById('floating-chatbot-button');
37 - console.log("Chat button found:", !!chatButton);
38 -
39 - if (!chatButton) return;
40 -
41 - // Remove any existing badge first
42 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 - if (existingBadge) {
44 - console.log("Removing existing badge");
45 - existingBadge.remove();
46 - }
47 -
48 - notificationBadge = document.createElement('div');
49 - notificationBadge.className = 'chat-notification-badge';
50 - notificationBadge.style.cssText = `
51 - display: none;
52 - position: absolute;
53 - top: -5px;
54 - right: -5px;
55 - background-color: red;
56 - color: white;
57 - border-radius: 50%;
58 - padding: 4px 8px;
59 - font-size: 12px;
60 - font-weight: bold;
61 - z-index: 10001;
62 - `;
63 - chatButton.style.position = 'relative';
64 - chatButton.appendChild(notificationBadge);
65 -
66 - console.log("Notification badge created and appended:", {
67 - exists: !!notificationBadge,
68 - parent: notificationBadge?.parentNode?.id,
69 - display: notificationBadge?.style?.display
70 - });
71 -}
72 -
73 -// Function to check for new messages
74 -function checkForNewMessages() {
75 - const sessionId = getChatSession();
76 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 -
78 - if (!chatPersistenceEnabled) return;
79 -
80 - $.ajax({
81 - url: mxchatChat.ajax_url,
82 - type: 'POST',
83 - data: {
84 - action: 'mxchat_check_new_messages',
85 - session_id: sessionId,
86 - last_seen_id: lastSeenMessageId,
87 - nonce: mxchatChat.nonce
88 - },
89 - success: function(response) {
90 - if (response.success && response.data.hasNewMessages) {
91 - showNotification();
92 - }
93 - }
94 - });
95 -}
96 -
97 -// Function to show notification
98 -function showNotification() {
99 - const badge = document.getElementById('chat-notification-badge');
100 - if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 - badge.style.display = 'block';
102 - badge.textContent = '1';
103 - }
104 -}
105 -
106 -function hideNotification() {
107 - const badge = document.getElementById('chat-notification-badge');
108 - if (badge) {
109 - badge.style.display = 'none';
110 - }
111 -}
112 -// Function to start notification checking
113 -function startNotificationChecking() {
114 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 - if (!chatPersistenceEnabled) return;
116 -
117 - createNotificationBadge();
118 - notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 -}
120 -
121 -// Function to stop notification checking
122 -function stopNotificationChecking() {
123 - if (notificationCheckInterval) {
124 - clearInterval(notificationCheckInterval);
125 - }
126 -}
127 -
128 -
129 -
130 -
131 -function getChatSession() {
132 - var sessionId = getCookie('mxchat_session_id');
133 - //console.log("Session ID retrieved from cookie: ", sessionId);
134 -
135 - if (!sessionId) {
136 - sessionId = generateSessionId();
137 - //console.log("Generated new session ID: ", sessionId);
138 - setChatSession(sessionId);
139 - }
140 -
141 - //console.log("Final session ID: ", sessionId);
142 - return sessionId;
143 -}
144 -
145 -function setChatSession(sessionId) {
146 - // Set the cookie with a 24-hour expiration (86400 seconds)
147 - document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 -}
149 -
150 -// Get cookie value by name
151 -function getCookie(name) {
152 - let value = "; " + document.cookie;
153 - let parts = value.split("; " + name + "=");
154 - if (parts.length == 2) return parts.pop().split(";").shift();
155 -}
156 -
157 -// Generate a new session ID
158 -function generateSessionId() {
159 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 -}
161 -
162 -// Function to send the message to the chatbot (backend)
163 -function sendMessageToChatbot(message) {
164 - var sessionId = getChatSession(); // Reuse the session ID logic
165 -
166 - // Hide the popular questions section
167 - $('#mxchat-popular-questions').hide();
168 -
169 - // Show thinking indicator (no need to append the user's message again)
170 - appendThinkingMessage();
171 - scrollToBottom();
172 -
173 - //console.log("Sending message to chatbot:", message); // Log the message
174 - //console.log("Session ID:", sessionId); // Log the session ID
175 -
176 - // Call the chatbot using the same call logic as sendMessage
177 - callMxChat(message, function(response) {
178 - // ** Ensure temporary thinking message is removed before adding new response **
179 - $('.temporary-message').remove();
180 -
181 - // Replace thinking indicator with actual response
182 - replaceLastMessage("bot", response);
183 - });
184 -}
185 -
186 -
187 -
188 -
189 -function sendMessage() {
190 - var message = $('#chat-input').val(); // Get value from textarea
191 - if (message) {
192 - appendMessage("user", message); // Append user's message
193 - $('#chat-input').val(''); // Clear the textarea
194 - $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 -
196 - // Hide the popular questions section
197 - $('#mxchat-popular-questions').hide();
198 -
199 - // Show typing indicator
200 - appendThinkingMessage();
201 - scrollToBottom();
202 -
203 - callMxChat(message, function(response) {
204 - // Replace typing indicator with actual response
205 - replaceLastMessage("bot", response);
206 - });
207 - }
208 -}
209 -
210 -
211 -
212 - // Function to append a thinking message with animation
213 - function appendThinkingMessage() {
214 - // Remove any existing thinking dots first
215 - $('.thinking-dots').remove();
216 -
217 - // Retrieve the bot message font color and background color
218 - var botMessageFontColor = mxchatChat.bot_message_font_color;
219 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 -
221 -
222 - var thinkingHtml = '<div class="thinking-dots-container">' +
223 - '<div class="thinking-dots">' +
224 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 - '</div>' +
228 - '</div>';
229 -
230 - // Append the thinking dots to the chat container (or within the temporary message div)
231 - $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 - scrollToBottom();
233 - }
234 -
235 - // Trigger send button click when "Enter" key is pressed in the textarea
236 - $('#chat-input').keypress(function(e) {
237 - if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 - e.preventDefault(); // Prevent default "Enter" behavior
239 - $('#send-button').click(); // Trigger send button click
240 - }
241 - });
242 -
243 - // Handle send button click
244 - $('#send-button').click(function() {
245 - sendMessage();
246 - });
247 -
248 - // Handle click on popular questions
249 - $('.mxchat-popular-question').on('click', function () {
250 - var question = $(this).text(); // Get the text of the clicked question
251 -
252 - // Append the question as if the user typed it
253 - appendMessage("user", question);
254 -
255 - // Send the question to the server (backend)
256 - sendMessageToChatbot(question);
257 - });
258 -
259 -
260 -// Add this new function to handle markdown headers
261 -function formatMarkdownHeaders(text) {
262 - // Handle h1 to h6 headers
263 - return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
264 - const level = hashes.length;
265 - return `<h${level} class="chat-heading">${content}</h${level}>`;
266 - });
267 -}
268 -
269 -// Update the linkify function to handle both URLs and markdown
270 -function linkify(inputText) {
271 - // First process markdown headers
272 - let processedText = formatMarkdownHeaders(inputText);
273 -
274 - // Then process links as before
275 - var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
276 - processedText = processedText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
277 -
278 - // Replace standalone URLs not already in an <a> tag
279 - var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
280 - processedText = processedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
281 -
282 - // Replace "www." prefixed URLs not already in an <a> tag
283 - var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
284 - processedText = processedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
285 -
286 - return processedText;
287 -}
288 -
289 -
290 -function scrollElementToTop(element) {
291 - var chatBox = $('#chat-box');
292 - var elementTop = element.position().top + chatBox.scrollTop();
293 - chatBox.animate({ scrollTop: elementTop }, 500);
294 -}
295 -
296 -
297 -// Optimized scrollToBottom function for instant scrolling
298 -function scrollToBottom(instant = false) {
299 - var chatBox = $('#chat-box');
300 - if (instant) {
301 - // Instantly set the scroll position to the bottom
302 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
303 - } else {
304 - // Use requestAnimationFrame for smoother scrolling if needed
305 - let start = null;
306 - const scrollHeight = chatBox.prop("scrollHeight");
307 - const initialScroll = chatBox.scrollTop();
308 - const distance = scrollHeight - initialScroll;
309 - const duration = 500; // Duration in ms
310 -
311 - function smoothScroll(timestamp) {
312 - if (!start) start = timestamp;
313 - const progress = timestamp - start;
314 - const currentScroll = initialScroll + (distance * (progress / duration));
315 - chatBox.scrollTop(currentScroll);
316 -
317 - if (progress < duration) {
318 - requestAnimationFrame(smoothScroll);
319 - } else {
320 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
321 - }
322 - }
323 -
324 - requestAnimationFrame(smoothScroll);
325 - }
326 -}
327 -
328 -
329 - // Function to format text with **bold** inside double asterisks
330 - function formatBoldText(text) {
331 - return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
332 - }
333 -
334 - // Function to convert newline characters to HTML line breaks and handle paragraph spacing
335 -function convertNewlinesToBreaks(text) {
336 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
337 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
338 -
339 - // Wrap each paragraph in <p> tags
340 - return paragraphs
341 - .map(para => `<p>${para.trim()}</p>`)
342 - .join('');
343 -}
344 - // Copy to clipboard function
345 - // Function to copy text to clipboard
346 - function copyToClipboard(text) {
347 - var tempInput = $('<input>');
348 - $('body').append(tempInput);
349 - tempInput.val(text).select();
350 - document.execCommand('copy');
351 - tempInput.remove();
352 - }
353 -
354 -
355 -function updateChatModeIndicator(mode) {
356 - const indicator = document.getElementById('chat-mode-indicator');
357 - if (indicator) {
358 - indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
359 - }
360 -
361 - // Start or stop polling based on mode
362 - if (mode === 'agent') {
363 - startPolling();
364 - } else {
365 - stopPolling();
366 - }
367 -}
368 -
369 -function callMxChat(message, callback) {
370 - $.ajax({
371 - url: mxchatChat.ajax_url,
372 - type: 'POST',
373 - dataType: 'json',
374 - data: {
375 - action: 'mxchat_handle_chat_request',
376 - message: message,
377 - session_id: getChatSession(),
378 - nonce: mxchatChat.nonce
379 - },
380 - success: function(response) {
381 - // Existing chat mode check
382 - if (response.chat_mode) {
383 - updateChatModeIndicator(response.chat_mode);
384 - }
385 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
386 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
387 - }
388 -
389 - // Add PDF filename handling
390 - if (response.data && response.data.filename) {
391 - showActivePdf(response.data.filename);
392 - activePdfFile = response.data.filename;
393 - }
394 -
395 -
396 - // Check for live agent response
397 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
398 - updateChatModeIndicator('agent');
399 - return;
400 - }
401 -
402 - // Handle other responses
403 - let responseText = response.text || '';
404 - let responseHtml = response.html || '';
405 - let responseMessage = response.message || '';
406 -
407 - if (responseText === 'You are now chatting with the AI chatbot.') {
408 - updateChatModeIndicator('ai');
409 - }
410 -
411 - // Handle the message and show notification if chat is hidden
412 - if (responseText || responseHtml || responseMessage) {
413 - // Update the messages as before
414 - if (responseText && responseHtml) {
415 - replaceLastMessage("bot", responseText, responseHtml);
416 - } else if (responseText) {
417 - replaceLastMessage("bot", responseText);
418 - } else if (responseHtml) {
419 - replaceLastMessage("bot", "", responseHtml);
420 - } else if (responseMessage) {
421 - replaceLastMessage("bot", responseMessage);
422 - }
423 -
424 - // Check if chat is hidden and show notification
425 - if ($('#floating-chatbot').hasClass('hidden')) {
426 - const badge = $('#chat-notification-badge');
427 - if (badge.length) {
428 - badge.show();
429 - }
430 - }
431 - } else {
432 - console.error("Unexpected response format:", response);
433 - replaceLastMessage("bot", "I'm sorry, something went wrong.");
434 - }
435 -
436 - if (response.message_id) {
437 - lastSeenMessageId = response.message_id;
438 - }
439 - },
440 - error: function(xhr, status, error) {
441 - replaceLastMessage("bot", "An unexpected error occurred.");
442 - }
443 - });
444 -}
445 -
446 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
447 - //console.log("Appending message. Sender:", sender, "Content:", messageText);
448 -
449 - try {
450 - // Determine styles based on sender type
451 - let messageClass, bgColor, fontColor;
452 -
453 - if (sender === "user") {
454 - messageClass = "user-message";
455 - bgColor = userMessageBgColor;
456 - fontColor = userMessageFontColor;
457 - } else if (sender === "agent") {
458 - messageClass = "agent-message";
459 - bgColor = liveAgentMessageBgColor;
460 - fontColor = liveAgentMessageFontColor;
461 - } else {
462 - messageClass = "bot-message";
463 - bgColor = botMessageBgColor;
464 - fontColor = botMessageFontColor;
465 - }
466 -
467 - const messageDiv = $('<div>')
468 - .addClass(messageClass)
469 - .css({
470 - 'background': bgColor,
471 - 'color': fontColor,
472 - });
473 -
474 - // Add CSS for paragraphs
475 - messageDiv.css({
476 - 'margin-bottom': '1em'
477 - });
478 -
479 - // Format and process the message content
480 - let fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
481 -
482 - // Add images if provided
483 - if (images && images.length > 0) {
484 - fullMessage += '<div class="image-gallery">';
485 - images.forEach(img => {
486 - fullMessage += `
487 - <div style="margin-bottom: 10px;">
488 - <strong>${img.title}</strong><br>
489 - <a href="${img.image_url}" target="_blank">
490 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
491 - </a>
492 - </div>`;
493 - });
494 - fullMessage += '</div>';
495 - }
496 -
497 - // Append HTML content if provided
498 - if (messageHtml) {
499 - fullMessage += '<br><br>' + messageHtml;
500 - }
501 -
502 - messageDiv.html(fullMessage);
503 -
504 - // Add a class for temporary messages if needed
505 - if (isTemporary) {
506 - messageDiv.addClass('temporary-message');
507 - }
508 -
509 - // Append the message to the chat box
510 - messageDiv.hide().appendTo('#chat-box').fadeIn(300, function () {
511 - if (sender === "bot") {
512 - // After bot's message is displayed, scroll the last user message to the top
513 - const lastUserMessage = $('#chat-box').find('.user-message').last();
514 - if (lastUserMessage.length) {
515 - scrollElementToTop(lastUserMessage);
516 - }
517 - }
518 - });
519 -
520 - if (messageText.id) {
521 - lastSeenMessageId = messageText.id;
522 - hideNotification();
523 - }
524 - } catch (error) {
525 - console.error("Error rendering message with images:", error);
526 - }
527 -}
528 -
529 -
530 -function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
531 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
532 - var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
533 -
534 - // Determine styles
535 - let bgColor, fontColor;
536 - if (sender === "user") {
537 - bgColor = userMessageBgColor;
538 - fontColor = userMessageFontColor;
539 - } else if (sender === "agent") {
540 - bgColor = liveAgentMessageBgColor;
541 - fontColor = liveAgentMessageFontColor;
542 - } else {
543 - bgColor = botMessageBgColor;
544 - fontColor = botMessageFontColor;
545 - }
546 -
547 - var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
548 - if (responseHtml) {
549 - fullMessage += '<br><br>' + responseHtml;
550 - }
551 -
552 - if (images.length > 0) {
553 - fullMessage += '<div class="image-gallery">';
554 - images.forEach(img => {
555 - fullMessage += `
556 - <div style="margin-bottom: 10px;">
557 - <strong>${img.title}</strong><br>
558 - <a href="${img.image_url}" target="_blank">
559 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
560 - </a>
561 - </div>`;
562 - });
563 - fullMessage += '</div>';
564 - }
565 -
566 - if (lastMessageDiv.length) {
567 - lastMessageDiv.fadeOut(200, function() {
568 - $(this)
569 - .html(fullMessage)
570 - .removeClass('bot-message user-message')
571 - .addClass(messageClass)
572 - .css({
573 - 'background-color': bgColor,
574 - 'color': fontColor,
575 - })
576 - .removeClass('temporary-message')
577 - .fadeIn(200, function() {
578 - if (sender === "bot" || sender === "agent") {
579 - const lastUserMessage = $('#chat-box').find('.user-message').last();
580 - if (lastUserMessage.length) {
581 - scrollElementToTop(lastUserMessage);
582 - }
583 - // Show notification if chat is hidden
584 - if ($('#floating-chatbot').hasClass('hidden')) {
585 - showNotification();
586 - }
587 - }
588 - });
589 - });
590 - } else {
591 - appendMessage(sender, responseText, responseHtml, images);
592 - }
593 -}
594 -
595 -
596 -function startPolling() {
597 - // Clear any existing interval first
598 - stopPolling();
599 - // Start new polling interval
600 - pollingInterval = setInterval(checkForAgentMessages, 5000);
601 - //console.log("Started agent message polling");
602 -}
603 -
604 -function stopPolling() {
605 - if (pollingInterval) {
606 - clearInterval(pollingInterval);
607 - pollingInterval = null;
608 - //console.log("Stopped agent message polling");
609 - }
610 -}
611 -
612 -
613 -// Update your checkForAgentMessages function
614 -function checkForAgentMessages() {
615 - const sessionId = getChatSession();
616 - $.ajax({
617 - url: mxchatChat.ajax_url,
618 - type: 'POST',
619 - dataType: 'json',
620 - data: {
621 - action: 'mxchat_fetch_new_messages',
622 - session_id: sessionId,
623 - last_seen_id: lastSeenMessageId,
624 - nonce: mxchatChat.nonce
625 - },
626 - success: function (response) {
627 - if (response.success && response.data?.new_messages) {
628 - let hasNewMessage = false;
629 -
630 - response.data.new_messages.forEach(function (message) {
631 - if (message.role === "agent" && !processedMessageIds.has(message.id)) {
632 - hasNewMessage = true;
633 - replaceLastMessage("agent", message.content);
634 - lastSeenMessageId = message.id;
635 - processedMessageIds.add(message.id);
636 - }
637 - });
638 -
639 - if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
640 - showNotification();
641 - }
642 -
643 - scrollToBottom(true);
644 - }
645 - },
646 - error: function (xhr, status, error) {
647 - console.error("Polling error:", xhr, status, error);
648 - }
649 - });
650 -}
651 -function loadChatHistory() {
652 - var sessionId = getChatSession();
653 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
654 -
655 - if (chatPersistenceEnabled && sessionId) {
656 - $.ajax({
657 - url: mxchatChat.ajax_url,
658 - type: 'POST',
659 - dataType: 'json',
660 - data: {
661 - action: 'mxchat_fetch_conversation_history',
662 - session_id: sessionId
663 - },
664 - success: function(response) {
665 - if (response.success && response.data && Array.isArray(response.data.conversation)) {
666 -
667 -
668 - var $chatBox = $('#chat-box');
669 - var $fragment = $(document.createDocumentFragment());
670 - let highestMessageId = lastSeenMessageId;
671 -
672 - if (response.data.chat_mode) {
673 - updateChatModeIndicator(response.data.chat_mode);
674 - }
675 -
676 - $.each(response.data.conversation, function(index, message) {
677 - // Skip agent messages if persistence is off
678 - if (!chatPersistenceEnabled && message.role === 'agent') {
679 - return;
680 - }
681 -
682 - var messageClass, messageBgColor, messageFontColor;
683 -
684 - switch (message.role) {
685 - case 'user':
686 - messageClass = 'user-message';
687 - messageBgColor = userMessageBgColor;
688 - messageFontColor = userMessageFontColor;
689 - break;
690 - case 'agent':
691 - messageClass = 'agent-message';
692 - messageBgColor = liveAgentMessageBgColor;
693 - messageFontColor = liveAgentMessageFontColor;
694 - break;
695 - default:
696 - messageClass = 'bot-message';
697 - messageBgColor = botMessageBgColor;
698 - messageFontColor = botMessageFontColor;
699 - break;
700 - }
701 -
702 - var messageElement = $('<div>').addClass(messageClass)
703 - .css({
704 - 'background': messageBgColor,
705 - 'color': messageFontColor
706 - });
707 -
708 - var content = message.content;
709 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
710 - content = decodeHTMLEntities(content);
711 -
712 - if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
713 - messageElement.html(content);
714 - } else {
715 - var formattedContent = linkify(
716 - formatBoldText(
717 - convertNewlinesToBreaks(formatCodeBlocks(content))
718 - )
719 - );
720 - messageElement.html(formattedContent);
721 - }
722 -
723 - $fragment.append(messageElement);
724 -
725 - // In loadChatHistory, change this part:
726 - if (message.id) {
727 - highestMessageId = Math.max(highestMessageId, message.id);
728 - processedMessageIds.add(message.id); // Add all message IDs to processed set
729 - }
730 - });
731 -
732 - $chatBox.append($fragment);
733 - scrollToBottom(true);
734 -
735 - if (response.data.conversation.length > 0) {
736 - $('#mxchat-popular-questions').hide();
737 - }
738 -
739 - // Update lastSeenMessageId after history loads
740 - lastSeenMessageId = highestMessageId;
741 -
742 - // Only update chat mode if persistence is enabled
743 - if (chatPersistenceEnabled && response.data.conversation.length > 0) {
744 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
745 - if (lastMessage.role === 'agent') {
746 - updateChatModeIndicator('agent');
747 - }
748 - }
749 - } else {
750 - console.warn("No conversation history found.");
751 - }
752 - },
753 - error: function(xhr, status, error) {
754 - console.error("Error loading chat history:", status, error);
755 - appendMessage("bot", "Unable to load chat history.");
756 - }
757 - });
758 - } else {
759 - console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
760 - }
761 -}
762 -
763 -// Function to decode HTML entities
764 -function decodeHTMLEntities(text) {
765 - var textArea = document.createElement('textarea');
766 - textArea.innerHTML = text;
767 - return textArea.value;
768 -}
769 -
770 -
771 -// Update formatCodeBlocks function
772 -function formatCodeBlocks(text) {
773 - // First handle raw PHP tags
774 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
775 - return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
776 - });
777 -
778 - // Then handle code blocks with backticks
779 - text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
780 - return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
781 - });
782 -
783 - return text;
784 -}
785 -
786 -// Update escapeHtml function to preserve existing code blocks
787 -function escapeHtml(unsafe) {
788 - // First check if it's already a code block
789 - if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
790 - return unsafe;
791 - }
792 -
793 - return unsafe
794 - .replace(/&/g, "&amp;")
795 - .replace(/</g, "&lt;")
796 - .replace(/>/g, "&gt;")
797 - .replace(/"/g, "&quot;")
798 - .replace(/'/g, "&#039;");
799 -}
800 -// Utility function to escape HTML
801 -function escapeHtml(unsafe) {
802 - return unsafe
803 - .replace(/&/g, "&amp;")
804 - .replace(/</g, "&lt;")
805 - .replace(/>/g, "&gt;")
806 - .replace(/"/g, "&quot;")
807 - .replace(/'/g, "&#039;");
808 -}
809 -
810 -
811 -
812 -
813 -// Function to convert newlines, skipping preformatted text
814 -function convertNewlinesToBreaks(text) {
815 - // Split while preserving code blocks
816 - return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
817 - if (part.startsWith('<pre')) return part;
818 - return part.replace(/(^|[^>])\n/g, '$1<br>');
819 - }).join('');
820 -}
821 -
822 -
823 -
824 -
825 - // Helper function to check if a string is an image HTML
826 - function isImageHtml(str) {
827 - return str.startsWith('<img') && str.endsWith('>');
828 - }
829 -
830 - // Function to remove thinking dots
831 - function removeThinkingDots() {
832 - $('.thinking-dots').closest('.temporary-message').remove();
833 - }
834 -
835 - function isMobile() {
836 - // This can be a simple check, or more sophisticated detection of mobile devices
837 - return window.innerWidth <= 768; // Example threshold for mobile devices
838 - }
839 -
840 - function disableScroll() {
841 - if (isMobile()) {
842 - $('body').css('overflow', 'hidden');
843 - }
844 - }
845 -
846 - function enableScroll() {
847 - if (isMobile()) {
848 - $('body').css('overflow', '');
849 - }
850 - }
851 -
852 -// Pre-chat dismissal check function (wrapped in a function for reuse)
853 - function checkPreChatDismissal() {
854 - $.ajax({
855 - url: mxchatChat.ajax_url,
856 - type: 'POST',
857 - data: {
858 - action: 'mxchat_check_pre_chat_message_status',
859 - _ajax_nonce: mxchatChat.nonce
860 - },
861 - success: function(response) {
862 - if (response.success && !response.data.dismissed) {
863 - $('#pre-chat-message').fadeIn(250);
864 - } else {
865 - $('#pre-chat-message').hide();
866 - }
867 - },
868 - error: function() {
869 - console.error('Failed to check pre-chat message dismissal status.');
870 - }
871 - });
872 - }
873 -
874 - // Function to show the chatbot widget
875 -function showChatWidget() {
876 - // First ensure display is set
877 - $('#floating-chatbot-button').css('display', 'flex');
878 - // Then handle the fade
879 - $('#floating-chatbot-button').fadeTo(500, 1);
880 - // Force visibility
881 - $('#floating-chatbot-button').removeClass('hidden');
882 - //console.log('Showing widget');
883 -}
884 -
885 -// Function to hide the chatbot widget
886 -function hideChatWidget() {
887 - $('#floating-chatbot-button').css('display', 'none');
888 - $('#floating-chatbot-button').addClass('hidden');
889 - //console.log('Hiding widget');
890 -}
891 -
892 -function initializeChatVisibility() {
893 - //console.log('Initializing chat visibility');
894 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
895 - mxchatChat.complianz_toggle === '1' ||
896 - mxchatChat.complianz_toggle === 1;
897 -
898 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
899 - // Initial check
900 - checkConsentAndShowChat();
901 -
902 - // Listen for consent changes
903 - $(document).on('cmplz_status_change', function(event) {
904 - //console.log('Status change detected');
905 - checkConsentAndShowChat();
906 - });
907 - } else {
908 - // If Complianz is not enabled, always show
909 - $('#floating-chatbot-button')
910 - .css('display', 'flex')
911 - .removeClass('hidden no-consent')
912 - .fadeTo(500, 1);
913 -
914 - // Also check pre-chat message when Complianz is not enabled
915 - checkPreChatDismissal();
916 - }
917 -}
918 -
919 -
920 -
921 -function checkConsentAndShowChat() {
922 - var consentStatus = cmplz_has_consent('marketing');
923 - var consentType = complianz.consenttype;
924 -
925 - //console.log('Checking consent:', {status: consentStatus,type: consentType});
926 -
927 - let $widget = $('#floating-chatbot-button');
928 - let $chatbot = $('#floating-chatbot');
929 - let $preChat = $('#pre-chat-message');
930 -
931 - if (consentStatus === true) {
932 - //console.log('Consent granted - showing widget');
933 - $widget
934 - .removeClass('no-consent')
935 - .css('display', 'flex')
936 - .removeClass('hidden')
937 - .fadeTo(500, 1);
938 - $chatbot.removeClass('no-consent');
939 -
940 - // Show pre-chat message if not dismissed
941 - checkPreChatDismissal();
942 - } else {
943 - //console.log('No consent - hiding widget');
944 - $widget
945 - .addClass('no-consent')
946 - .fadeTo(500, 0, function() {
947 - $(this)
948 - .css('display', 'none')
949 - .addClass('hidden');
950 - });
951 - $chatbot.addClass('no-consent');
952 -
953 - // Hide pre-chat message when no consent
954 - $preChat.hide();
955 - }
956 -}
957 -
958 - // Function to dismiss pre-chat message for 24 hours
959 - function handlePreChatDismissal() {
960 - $('#pre-chat-message').fadeOut(200);
961 - $.ajax({
962 - url: mxchatChat.ajax_url,
963 - type: 'POST',
964 - data: {
965 - action: 'mxchat_dismiss_pre_chat_message',
966 - _ajax_nonce: mxchatChat.nonce
967 - },
968 - success: function() {
969 - $('#pre-chat-message').hide();
970 - },
971 - error: function() {
972 - console.error('Failed to dismiss pre-chat message.');
973 - }
974 - });
975 - }
976 -
977 - // Handle pre-chat message dismissal on button click
978 - $(document).on('click', '.close-pre-chat-message', function(e) {
979 - e.stopPropagation();
980 - handlePreChatDismissal();
981 - });
982 -
983 - // Toggle chatbot visibility on floating button click
984 - $(document).on('click', '#floating-chatbot-button', function() {
985 - var chatbot = $('#floating-chatbot');
986 - if (chatbot.hasClass('hidden')) {
987 - chatbot.removeClass('hidden').addClass('visible');
988 - $(this).addClass('hidden');
989 - $('#chat-notification-badge').hide(); // Hide notification when opening chat
990 - disableScroll();
991 - $('#pre-chat-message').fadeOut(250);
992 - } else {
993 - chatbot.removeClass('visible').addClass('hidden');
994 - $(this).removeClass('hidden');
995 - enableScroll();
996 - checkPreChatDismissal();
997 - }
998 - });
999 -
1000 - $(document).on('click', '#exit-chat-button', function() {
1001 - $('#floating-chatbot').addClass('hidden').removeClass('visible');
1002 - $('#floating-chatbot-button').removeClass('hidden');
1003 - enableScroll();
1004 - });
1005 -
1006 - // Close pre-chat message on click
1007 - $(document).on('click', '.close-pre-chat-message', function(e) {
1008 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1009 - $('#pre-chat-message').fadeOut(200, function() {
1010 - $(this).remove();
1011 - });
1012 - });
1013 -
1014 - // Open chatbot when pre-chat message is clicked
1015 - $(document).on('click', '#pre-chat-message', function() {
1016 - var chatbot = $('#floating-chatbot');
1017 - if (chatbot.hasClass('hidden')) {
1018 - chatbot.removeClass('hidden').addClass('visible');
1019 - $('#floating-chatbot-button').addClass('hidden');
1020 - $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1021 - disableScroll(); // Disable scroll when chatbot opens
1022 - }
1023 - });
1024 -
1025 - // If the chatbot is initially hidden, ensure the button is visible
1026 - if ($('#floating-chatbot').hasClass('hidden')) {
1027 - $('#floating-chatbot-button').removeClass('hidden');
1028 - }
1029 -
1030 - function setFullHeight() {
1031 - var vh = $(window).innerHeight() * 0.01;
1032 - $(':root').css('--vh', vh + 'px');
1033 - }
1034 -
1035 - // Set the height when the page loads
1036 -
1037 -
1038 - // Set the height on resize and orientation change events
1039 - $(window).on('resize orientationchange', function() {
1040 - setFullHeight();
1041 - });
1042 -
1043 -
1044 - // Now handle the close button to dismiss the pre-chat message for 24 hours
1045 - var closeButton = document.querySelector('.close-pre-chat-message');
1046 - if (closeButton) {
1047 - closeButton.addEventListener('click', function() {
1048 - $('#pre-chat-message').fadeOut(200); // Hide the message
1049 -
1050 - // Send an AJAX request to set the transient flag for 24 hours
1051 - $.ajax({
1052 - url: mxchatChat.ajax_url,
1053 - type: 'POST',
1054 - data: {
1055 - action: 'mxchat_dismiss_pre_chat_message',
1056 - _ajax_nonce: mxchatChat.nonce
1057 - },
1058 - success: function() {
1059 - //console.log('Pre-chat message dismissed for 24 hours.');
1060 -
1061 - // Ensure the message is hidden after dismissal
1062 - $('#pre-chat-message').hide();
1063 - },
1064 - error: function() {
1065 - //console.error('Failed to dismiss pre-chat message.');
1066 - }
1067 - });
1068 - });
1069 - }
1070 -
1071 -
1072 -
1073 -
1074 -// Event listener for Add to Cart button
1075 -$(document).on('click', '.mxchat-add-to-cart-button', function() {
1076 - var productId = $(this).data('product-id');
1077 - // Add a special prefix to indicate this is from button
1078 - appendMessage("user", "add to cart");
1079 - sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1080 -});
1081 -
1082 -
1083 -if (document.getElementById('pdf-upload-btn')) {
1084 - document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1085 - document.getElementById('pdf-upload').click();
1086 - });
1087 -}
1088 -
1089 -if (document.getElementById('word-upload-btn')) {
1090 - document.getElementById('word-upload-btn').addEventListener('click', function() {
1091 - document.getElementById('word-upload').click();
1092 - });
1093 -}
1094 -
1095 -// PDF file input change handler
1096 -document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1097 - const file = e.target.files[0];
1098 -
1099 - if (!file || file.type !== 'application/pdf') {
1100 - alert('Please select a valid PDF file.');
1101 - return;
1102 - }
1103 -
1104 - if (!sessionId) {
1105 - console.error('No session ID found');
1106 - alert('Error: No session ID found');
1107 - return;
1108 - }
1109 -
1110 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1111 - console.error('mxchatChat not properly configured:', mxchatChat);
1112 - alert('Error: Ajax configuration missing');
1113 - return;
1114 - }
1115 -
1116 - // Disable buttons and show loading state
1117 - const uploadBtn = document.getElementById('pdf-upload-btn');
1118 - const sendBtn = document.getElementById('send-button');
1119 - const originalBtnContent = uploadBtn.innerHTML;
1120 -
1121 - try {
1122 - const formData = new FormData();
1123 - formData.append('action', 'mxchat_upload_pdf');
1124 - formData.append('pdf_file', file);
1125 - formData.append('session_id', sessionId);
1126 - formData.append('nonce', mxchatChat.nonce);
1127 -
1128 - uploadBtn.disabled = true;
1129 - sendBtn.disabled = true;
1130 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1131 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1132 - </svg>`;
1133 -
1134 - const response = await fetch(mxchatChat.ajax_url, {
1135 - method: 'POST',
1136 - body: formData
1137 - });
1138 -
1139 - const data = await response.json();
1140 -
1141 - if (data.success) {
1142 - // Hide popular questions if they exist
1143 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1144 - if (popularQuestionsContainer) {
1145 - popularQuestionsContainer.style.display = 'none';
1146 - }
1147 -
1148 - // Show the active PDF name
1149 - showActivePdf(data.data.filename);
1150 -
1151 - appendMessage('bot', data.data.message);
1152 - scrollToBottom();
1153 - activePdfFile = data.data.filename;
1154 - } else {
1155 - console.error('Upload failed:', data.data);
1156 - alert('Failed to upload PDF. Please try again.');
1157 - }
1158 - } catch (error) {
1159 - console.error('Upload error:', error);
1160 - alert('Error uploading file. Please try again.');
1161 - } finally {
1162 - uploadBtn.disabled = false;
1163 - sendBtn.disabled = false;
1164 - uploadBtn.innerHTML = originalBtnContent;
1165 - this.value = ''; // Reset file input
1166 - }
1167 -});
1168 -
1169 -// Word file input change handler
1170 -document.getElementById('word-upload').addEventListener('change', async function(e) {
1171 - const file = e.target.files[0];
1172 -
1173 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1174 - alert('Please select a valid Word document (.docx).');
1175 - return;
1176 - }
1177 -
1178 - if (!sessionId) {
1179 - console.error('No session ID found');
1180 - alert('Error: No session ID found');
1181 - return;
1182 - }
1183 -
1184 - // Disable buttons and show loading state
1185 - const uploadBtn = document.getElementById('word-upload-btn');
1186 - const sendBtn = document.getElementById('send-button');
1187 - const originalBtnContent = uploadBtn.innerHTML;
1188 -
1189 - try {
1190 - const formData = new FormData();
1191 - formData.append('action', 'mxchat_upload_word');
1192 - formData.append('word_file', file);
1193 - formData.append('session_id', sessionId);
1194 - formData.append('nonce', mxchatChat.nonce);
1195 -
1196 - uploadBtn.disabled = true;
1197 - sendBtn.disabled = true;
1198 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1199 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1200 - </svg>`;
1201 -
1202 - const response = await fetch(mxchatChat.ajax_url, {
1203 - method: 'POST',
1204 - body: formData
1205 - });
1206 -
1207 - const data = await response.json();
1208 -
1209 - if (data.success) {
1210 - // Hide popular questions if they exist
1211 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1212 - if (popularQuestionsContainer) {
1213 - popularQuestionsContainer.style.display = 'none';
1214 - }
1215 -
1216 - // Show the active Word document name
1217 - showActiveWord(data.data.filename);
1218 -
1219 - appendMessage('bot', data.data.message);
1220 - scrollToBottom();
1221 - activeWordFile = data.data.filename;
1222 - } else {
1223 - console.error('Upload failed:', data.data);
1224 - alert('Failed to upload Word document. Please try again.');
1225 - }
1226 - } catch (error) {
1227 - console.error('Upload error:', error);
1228 - alert('Error uploading file. Please try again.');
1229 - } finally {
1230 - uploadBtn.disabled = false;
1231 - sendBtn.disabled = false;
1232 - uploadBtn.innerHTML = originalBtnContent;
1233 - this.value = ''; // Reset file input
1234 - }
1235 -});
1236 -
1237 -// Function to show active PDF name in toolbar
1238 -function showActivePdf(filename) {
1239 - const container = document.getElementById('active-pdf-container');
1240 - const nameElement = document.getElementById('active-pdf-name');
1241 -
1242 - if (!container || !nameElement) {
1243 - console.error('PDF container elements not found');
1244 - return;
1245 - }
1246 -
1247 - nameElement.textContent = filename;
1248 - container.style.display = 'flex';
1249 -}
1250 -
1251 -// Function to show active Word document name in toolbar
1252 -function showActiveWord(filename) {
1253 - const container = document.getElementById('active-word-container');
1254 - const nameElement = document.getElementById('active-word-name');
1255 -
1256 - if (!container || !nameElement) {
1257 - console.error('Word document container elements not found');
1258 - return;
1259 - }
1260 -
1261 - nameElement.textContent = filename;
1262 - container.style.display = 'flex';
1263 -}
1264 -
1265 -// Function to remove active PDF
1266 -function removeActivePdf() {
1267 - const container = document.getElementById('active-pdf-container');
1268 - const nameElement = document.getElementById('active-pdf-name');
1269 -
1270 - if (!container || !nameElement || !activePdfFile) return;
1271 -
1272 - fetch(mxchatChat.ajax_url, {
1273 - method: 'POST',
1274 - headers: {
1275 - 'Content-Type': 'application/x-www-form-urlencoded',
1276 - },
1277 - body: new URLSearchParams({
1278 - 'action': 'mxchat_remove_pdf',
1279 - 'session_id': sessionId,
1280 - 'nonce': mxchatChat.nonce
1281 - })
1282 - })
1283 - .then(response => response.json())
1284 - .then(data => {
1285 - if (data.success) {
1286 - container.style.display = 'none';
1287 - nameElement.textContent = '';
1288 - activePdfFile = null;
1289 - appendMessage('bot', 'PDF removed.');
1290 - }
1291 - })
1292 - .catch(error => {
1293 - console.error('Error removing PDF:', error);
1294 - });
1295 -}
1296 -
1297 -// Function to remove active Word document
1298 -function removeActiveWord() {
1299 - const container = document.getElementById('active-word-container');
1300 - const nameElement = document.getElementById('active-word-name');
1301 -
1302 - if (!container || !nameElement || !activeWordFile) return;
1303 -
1304 - fetch(mxchatChat.ajax_url, {
1305 - method: 'POST',
1306 - headers: {
1307 - 'Content-Type': 'application/x-www-form-urlencoded',
1308 - },
1309 - body: new URLSearchParams({
1310 - 'action': 'mxchat_remove_word',
1311 - 'session_id': sessionId,
1312 - 'nonce': mxchatChat.nonce
1313 - })
1314 - })
1315 - .then(response => response.json())
1316 - .then(data => {
1317 - if (data.success) {
1318 - container.style.display = 'none';
1319 - nameElement.textContent = '';
1320 - activeWordFile = null;
1321 - appendMessage('bot', 'Word document removed.');
1322 - }
1323 - })
1324 - .catch(error => {
1325 - console.error('Error removing Word document:', error);
1326 - });
1327 -}
1328 -
1329 -// Add remove button click handlers
1330 -document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1331 - e.preventDefault();
1332 - e.stopPropagation();
1333 - removeActivePdf();
1334 -});
1335 -
1336 -document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1337 - e.preventDefault();
1338 - e.stopPropagation();
1339 - removeActiveWord();
1340 -});
1341 -
1342 -// Check initial document status
1343 -function checkInitialDocumentStatus() {
1344 - if (!sessionId) return;
1345 -
1346 - // Check PDF status
1347 - fetch(mxchatChat.ajax_url, {
1348 - method: 'POST',
1349 - headers: {
1350 - 'Content-Type': 'application/x-www-form-urlencoded',
1351 - },
1352 - body: new URLSearchParams({
1353 - 'action': 'mxchat_check_pdf_status',
1354 - 'session_id': sessionId,
1355 - 'nonce': mxchatChat.nonce
1356 - })
1357 - })
1358 - .then(response => response.json())
1359 - .then(data => {
1360 - if (data.success && data.data.filename) {
1361 - showActivePdf(data.data.filename);
1362 - activePdfFile = data.data.filename;
1363 - }
1364 - })
1365 - .catch(error => {
1366 - console.error('Error checking PDF status:', error);
1367 - });
1368 -
1369 - // Check Word document status
1370 - fetch(mxchatChat.ajax_url, {
1371 - method: 'POST',
1372 - headers: {
1373 - 'Content-Type': 'application/x-www-form-urlencoded',
1374 - },
1375 - body: new URLSearchParams({
1376 - 'action': 'mxchat_check_word_status',
1377 - 'session_id': sessionId,
1378 - 'nonce': mxchatChat.nonce
1379 - })
1380 - })
1381 - .then(response => response.json())
1382 - .then(data => {
1383 - if (data.success && data.data.filename) {
1384 - showActiveWord(data.data.filename);
1385 - activeWordFile = data.data.filename;
1386 - }
1387 - })
1388 - .catch(error => {
1389 - console.error('Error checking Word document status:', error);
1390 - });
1391 -}
1392 -
1393 -// Apply toolbar settings
1394 -if (mxchatChat.chat_toolbar_toggle === 'on') {
1395 - $('.chat-toolbar').show();
1396 -} else {
1397 - $('.chat-toolbar').hide();
1398 -}
1399 -
1400 -// Initialize on page load
1401 -document.addEventListener('DOMContentLoaded', function() {
1402 - checkInitialDocumentStatus();
1403 -});
1404 -
1405 -// Style all toolbar elements
1406 -const toolbarElements = [
1407 - '#mxchat-chatbot .toolbar-btn svg',
1408 - '#mxchat-chatbot .active-pdf-name',
1409 - '#mxchat-chatbot .active-word-name',
1410 - '#mxchat-chatbot .remove-pdf-btn svg',
1411 - '#mxchat-chatbot .remove-word-btn svg'
1412 -];
1413 -$(toolbarElements.join(', ')).css({
1414 - 'fill': toolbarIconColor,
1415 - 'color': toolbarIconColor
1416 -});
1417 -
1418 -
1419 -
1420 -// Ensure essential elements are defined
1421 -const emailForm = document.getElementById('email-collection-form');
1422 -const emailBlocker = document.getElementById('email-blocker');
1423 -const chatbotWrapper = document.getElementById('chat-container');
1424 -
1425 -if (emailForm && emailBlocker && chatbotWrapper) {
1426 - // Check if email exists for the current session
1427 - function checkSessionAndEmail() {
1428 - const sessionId = getChatSession();
1429 - //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1430 -
1431 - fetch(mxchatChat.ajax_url, {
1432 - method: 'POST',
1433 - headers: {
1434 - 'Content-Type': 'application/x-www-form-urlencoded',
1435 - },
1436 - body: new URLSearchParams({
1437 - action: 'mxchat_check_email_provided',
1438 - session_id: sessionId,
1439 - nonce: mxchatChat.nonce,
1440 - }),
1441 - })
1442 - .then((response) => response.json())
1443 - .then((data) => {
1444 - //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1445 -
1446 - if (data.success) {
1447 - if (data.data.logged_in) {
1448 - //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1449 - emailBlocker.style.display = 'none';
1450 - chatbotWrapper.style.display = 'flex';
1451 - } else if (data.data.email) {
1452 - //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1453 - emailBlocker.style.display = 'none';
1454 - chatbotWrapper.style.display = 'flex';
1455 - } else {
1456 - //console.log("[DEBUG JS] No email provided. Showing email form.");
1457 - emailBlocker.style.display = 'flex';
1458 - chatbotWrapper.style.display = 'none';
1459 - }
1460 - } else {
1461 - //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1462 - emailBlocker.style.display = 'flex';
1463 - chatbotWrapper.style.display = 'none';
1464 - }
1465 - })
1466 - .catch((error) => {
1467 - // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1468 - emailBlocker.style.display = 'flex';
1469 - chatbotWrapper.style.display = 'none';
1470 - });
1471 -}
1472 -
1473 -
1474 -
1475 - // Handle email form submission
1476 - emailForm.addEventListener('submit', function (event) {
1477 - event.preventDefault();
1478 - const userEmail = document.getElementById('user-email').value;
1479 - const sessionId = getChatSession();
1480 -
1481 - if (userEmail) {
1482 - fetch(mxchatChat.ajax_url, {
1483 - method: 'POST',
1484 - headers: {
1485 - 'Content-Type': 'application/x-www-form-urlencoded',
1486 - },
1487 - body: new URLSearchParams({
1488 - action: 'mxchat_handle_save_email_and_response',
1489 - email: userEmail,
1490 - session_id: sessionId,
1491 - nonce: mxchatChat.nonce,
1492 - }),
1493 - })
1494 - .then((response) => response.json())
1495 - .then((data) => {
1496 - //console.log('Backend response:', data);
1497 - if (data.success) {
1498 - //console.log('Email saved successfully:', userEmail);
1499 - emailBlocker.style.display = 'none';
1500 - chatbotWrapper.style.display = 'flex';
1501 -
1502 - // Optionally handle bot response
1503 - if (data.message) {
1504 - appendMessage('bot', data.message);
1505 - scrollToBottom();
1506 - }
1507 - } else {
1508 - console.error('Error saving email:', data.message || 'Unknown error');
1509 - }
1510 - })
1511 - .catch((error) => {
1512 - console.error('AJAX error:', error);
1513 - });
1514 - }
1515 - });
1516 -
1517 - // Check session and email status on page load
1518 - checkSessionAndEmail();
1519 -} else {
1520 - console.error('Essential elements for email handling are missing.');
1521 -}
1522 -
1523 -
1524 -// Initialize when document is ready
1525 -$(document).ready(function() {
1526 - setFullHeight();
1527 - initializeChatVisibility();
1528 - loadChatHistory();
1529 -
1530 -});
1531 -
1532 -});
1533 -
1534 -// Event listener for copy button
1535 -document.addEventListener("click", (e) => {
1536 - if (e.target.classList.contains("mxchat-copy-button")) {
1537 - const copyButton = e.target;
1538 - const codeBlock = copyButton
1539 - .closest(".mxchat-code-block-container")
1540 - .querySelector(".mxchat-code-block code");
1541 -
1542 - if (codeBlock) {
1543 - // Preserve formatting using innerText
1544 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1545 - copyButton.textContent = "Copied!";
1546 - copyButton.setAttribute("aria-label", "Copied to clipboard");
1547 -
1548 - setTimeout(() => {
1549 - copyButton.textContent = "Copy";
1550 - copyButton.setAttribute("aria-label", "Copy to clipboard");
1551 - }, 2000);
1552 - });
1553 - }
1554 - }
1555 -});
1556 -
1557 -
1558 -
1 +jQuery(document).ready(function($) {
2 +
3 + // ====================================
4 + // GLOBAL VARIABLES & CONFIGURATION
5 + // ====================================
6 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
7 +
8 + // Initialize color settings
9 + var userMessageBgColor = mxchatChat.user_message_bg_color;
10 + var userMessageFontColor = mxchatChat.user_message_font_color;
11 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
12 + var botMessageFontColor = mxchatChat.bot_message_font_color;
13 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
26 +
27 + // ====================================
28 + // SESSION MANAGEMENT
29 + // ====================================
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
50 + function getCookie(name) {
51 + let value = "; " + document.cookie;
52 + let parts = value.split("; " + name + "=");
53 + if (parts.length == 2) return parts.pop().split(";").shift();
54 + }
55 +
56 + function generateSessionId() {
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
58 + }
59 +
60 +// ====================================
61 +// CONTEXTUAL AWARENESS FUNCTIONALITY
62 +// ====================================
63 +
64 +function getPageContext() {
65 + // Check if contextual awareness is enabled
66 + if (mxchatChat.contextual_awareness_toggle !== 'on') {
67 + return null;
68 + }
69 +
70 + // Get page URL
71 + const pageUrl = window.location.href;
72 +
73 + // Get page title
74 + const pageTitle = document.title || '';
75 +
76 + // Get main content from the page
77 + let pageContent = '';
78 +
79 + // Try to get content from common content areas
80 + const contentSelectors = [
81 + 'main',
82 + '[role="main"]',
83 + '.content',
84 + '.main-content',
85 + '.post-content',
86 + '.entry-content',
87 + '.page-content',
88 + 'article',
89 + '#content',
90 + '#main'
91 + ];
92 +
93 + let contentElement = null;
94 + for (const selector of contentSelectors) {
95 + contentElement = document.querySelector(selector);
96 + if (contentElement) {
97 + break;
98 + }
99 + }
100 +
101 + // If no specific content area found, use body but exclude header, footer, nav, sidebar
102 + if (!contentElement) {
103 + contentElement = document.body;
104 + }
105 +
106 + if (contentElement) {
107 + // Clone the element to avoid modifying the original
108 + const clone = contentElement.cloneNode(true);
109 +
110 + // Remove unwanted elements
111 + const unwantedSelectors = [
112 + 'header',
113 + 'footer',
114 + 'nav',
115 + '.navigation',
116 + '.sidebar',
117 + '.widget',
118 + '.menu',
119 + 'script',
120 + 'style',
121 + '.comments',
122 + '#comments',
123 + '.breadcrumb',
124 + '.breadcrumbs',
125 + '#floating-chatbot',
126 + '#floating-chatbot-button',
127 + '.mxchat',
128 + '[class*="chat"]',
129 + '[id*="chat"]'
130 + ];
131 +
132 + unwantedSelectors.forEach(selector => {
133 + const elements = clone.querySelectorAll(selector);
134 + elements.forEach(el => el.remove());
135 + });
136 +
137 + // Extract MxChat context data attributes before getting text content
138 + const contextData = [];
139 + clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
140 + const contextValue = el.dataset.mxchatContext;
141 + if (contextValue && contextValue.trim()) {
142 + contextData.push(contextValue);
143 + }
144 + });
145 +
146 + // Get text content and clean it up
147 + pageContent = clone.textContent || clone.innerText || '';
148 +
149 + // Add context data to page content if any were found
150 + if (contextData.length > 0) {
151 + pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
152 + }
153 +
154 + // Clean up whitespace and limit length
155 + pageContent = pageContent
156 + .replace(/\s+/g, ' ')
157 + .trim()
158 + .substring(0, 3000); // Limit to 3000 characters to avoid token limits
159 + }
160 +
161 + // Only return context if we have meaningful content
162 + if (!pageContent || pageContent.length < 50) {
163 + return null;
164 + }
165 +
166 + return {
167 + url: pageUrl,
168 + title: pageTitle,
169 + content: pageContent
170 + };
171 +}
172 +
173 +// Track originating page when chat starts
174 +function trackOriginatingPage() {
175 + const sessionId = getChatSession();
176 + const pageUrl = window.location.href;
177 + const pageTitle = document.title || 'Untitled Page';
178 +
179 + // Only track once per session
180 + const trackingKey = 'mxchat_originating_tracked_' + sessionId;
181 + if (sessionStorage.getItem(trackingKey)) {
182 + return;
183 + }
184 +
185 + $.ajax({
186 + url: mxchatChat.ajax_url,
187 + type: 'POST',
188 + data: {
189 + action: 'mxchat_track_originating_page',
190 + session_id: sessionId,
191 + page_url: pageUrl,
192 + page_title: pageTitle,
193 + nonce: mxchatChat.nonce
194 + },
195 + success: function(response) {
196 + if (response.success) {
197 + sessionStorage.setItem(trackingKey, 'true');
198 + }
199 + }
200 + });
201 +}
202 +
203 +// ====================================
204 +// CORE CHAT FUNCTIONALITY
205 +// ====================================
206 +// Update your existing sendMessage function
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
210 + // ADD PROMPT HOOK HERE
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
213 + }
214 +
215 + if (message) {
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
219 +
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
222 + }
223 + appendThinkingMessage();
224 + scrollToBottom();
225 +
226 + const currentModel = mxchatChat.model || 'gpt-4o';
227 +
228 + // Check if streaming is enabled AND supported for this model
229 + if (shouldUseStreaming(currentModel)) {
230 + callMxChatStream(message, function(response) {
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
233 + } else {
234 + callMxChat(message, function(response) {
235 + replaceLastMessage("bot", response);
236 + });
237 + }
238 + }
239 +}
240 +
241 +// Update your existing sendMessageToChatbot function
242 +function sendMessageToChatbot(message) {
243 + // ADD PROMPT HOOK HERE
244 + if (typeof customMxChatFilter === 'function') {
245 + message = customMxChatFilter(message, "prompt");
246 + }
247 +
248 + var sessionId = getChatSession();
249 +
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
252 + }
253 + appendThinkingMessage();
254 + scrollToBottom();
255 +
256 + const currentModel = mxchatChat.model || 'gpt-4o';
257 +
258 + // Check if streaming is enabled AND supported for this model
259 + if (shouldUseStreaming(currentModel)) {
260 + callMxChatStream(message, function(response) {
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
263 + } else {
264 + callMxChat(message, function(response) {
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
268 + }
269 +}
270 +
271 +// Updated shouldUseStreaming function with debugging
272 +function shouldUseStreaming(model) {
273 + // Check if streaming is enabled in settings (using your toggle naming pattern)
274 + const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
275 +
276 + // Check if model supports streaming
277 + const streamingSupported = isStreamingSupported(model);
278 +
279 +
280 + // Only use streaming if both enabled and supported
281 + return streamingEnabled && streamingSupported;
282 +}
283 +
284 +// Helper function to handle chat mode updates
285 +function handleChatModeUpdates(response, responseText) {
286 + // Check for explicit chat mode in response (THIS IS THE KEY FIX)
287 + if (response.chat_mode) {
288 + updateChatModeIndicator(response.chat_mode);
289 + return; // Return early since we found explicit mode
290 + }
291 + // Check for fallback response chat mode
292 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
293 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
294 + return; // Return early since we found explicit mode
295 + }
296 +
297 + // Only do text-based detection if no explicit mode was provided
298 + // Check for specific AI chatbot response text
299 + if (responseText === 'You are now chatting with the AI chatbot.' ||
300 + responseText.includes('now chatting with the AI') ||
301 + responseText.includes('switched to AI mode') ||
302 + responseText.includes('AI chatbot is now')) {
303 + updateChatModeIndicator('ai');
304 + }
305 + // Check for agent transfer messages
306 + else if (responseText.includes('agent') &&
307 + (responseText.includes('transfer') || responseText.includes('connected'))) {
308 + updateChatModeIndicator('agent');
309 + }
310 +}
311 +
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
315 + return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
316 +}
317 +
318 +function callMxChat(message, callback) {
319 + // Get page context if contextual awareness is enabled
320 + const pageContext = getPageContext();
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
325 + // Prepare AJAX data
326 + const ajaxData = {
327 + action: 'mxchat_handle_chat_request',
328 + message: message,
329 + session_id: getChatSession(),
330 + nonce: mxchatChat.nonce,
331 + current_page_url: window.location.href,
332 + current_page_title: document.title,
333 + bot_id: botId // Include bot ID
334 + };
335 +
336 + // Add page context if available
337 + if (pageContext) {
338 + ajaxData.page_context = JSON.stringify(pageContext);
339 + }
340 +
341 + // CHECK FOR VISION FLAGS AND ADD THEM
342 + if (window.mxchatVisionProcessed) {
343 + ajaxData.vision_processed = true;
344 + ajaxData.original_user_message = window.mxchatOriginalMessage || message;
345 + ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
346 + // Clear the flags after use
347 + window.mxchatVisionProcessed = false;
348 + window.mxchatOriginalMessage = null;
349 + window.mxchatVisionImagesCount = 0;
350 + }
351 +
352 + $.ajax({
353 + url: mxchatChat.ajax_url,
354 + type: 'POST',
355 + dataType: 'json',
356 + data: ajaxData,
357 + success: function(response) {
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
374 + if (response.chat_mode) {
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
377 + }
378 +
379 + // First check if this is a successful response by looking for text, html, or message fields
380 + // This preserves compatibility with your server response format
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
382 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
383 +
384 + // Handle successful response - this is your original success handling code
385 +
386 + // Handle other responses
387 + let responseText = response.text || '';
388 + let responseHtml = response.html || '';
389 + let responseMessage = response.message || '';
390 +
391 + // Add PDF filename handling
392 + if (response.data && response.data.filename) {
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
395 + }
396 +
397 + // Add redirect check here
398 + if (response.redirect_url) {
399 + if (responseText) {
400 + replaceLastMessage("bot", responseText);
401 + }
402 + setTimeout(() => {
403 + window.location.href = response.redirect_url;
404 + }, 1500);
405 + return;
406 + }
407 +
408 + // Check for live agent response
409 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
410 + updateChatModeIndicator('agent');
411 + return;
412 + }
413 +
414 + // Handle the message and show notification if chat is hidden
415 + if (responseText || responseHtml || responseMessage) {
416 +
417 + // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
418 + if (responseText && typeof customMxChatFilter === 'function') {
419 + responseText = customMxChatFilter(responseText, "response");
420 + }
421 + if (responseMessage && typeof customMxChatFilter === 'function') {
422 + responseMessage = customMxChatFilter(responseMessage, "response");
423 + }
424 +
425 + // Update the messages as before
426 + if (responseText && responseHtml) {
427 + replaceLastMessage("bot", responseText, responseHtml);
428 + } else if (responseText) {
429 + replaceLastMessage("bot", responseText);
430 + } else if (responseHtml) {
431 + replaceLastMessage("bot", "", responseHtml);
432 + } else if (responseMessage) {
433 + replaceLastMessage("bot", responseMessage);
434 + }
435 +
436 + // Check if chat is hidden and show notification
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
441 + }
442 + }
443 + } else {
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
446 + }
447 +
448 + if (response.message_id) {
449 + lastSeenMessageId = response.message_id;
450 + }
451 +
452 + return;
453 + }
454 +
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
494 + },
495 + error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
499 + let errorMessage = "An unexpected error occurred.";
500 +
501 + // Try to parse the response if it's JSON
502 + try {
503 + const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
505 +
506 + if (responseJson.data && responseJson.data.error_message) {
507 + errorMessage = responseJson.data.error_message;
508 + } else if (responseJson.message) {
509 + errorMessage = responseJson.message;
510 + }
511 + } catch (e) {
512 + // Not JSON or parsing failed, use HTTP status based messages
513 + if (xhr.status === 0) {
514 + errorMessage = "Network error: Please check your internet connection.";
515 + } else if (xhr.status === 403) {
516 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
517 + } else if (xhr.status === 404) {
518 + errorMessage = "API endpoint not found. Please contact support.";
519 + } else if (xhr.status === 429) {
520 + errorMessage = "Too many requests. Please try again in a moment.";
521 + } else if (xhr.status >= 500) {
522 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
523 + }
524 + }
525 +
526 + replaceLastMessage("bot", errorMessage);
527 + }
528 + });
529 +}
530 +
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
535 + if (!isStreamingSupported(currentModel)) {
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
538 + return;
539 + }
540 +
541 + // Get page context if contextual awareness is enabled
542 + const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
546 +
547 + const formData = new FormData();
548 + formData.append('action', 'mxchat_stream_chat');
549 + formData.append('message', message);
550 + formData.append('session_id', getChatSession());
551 + formData.append('nonce', mxchatChat.nonce);
552 + formData.append('current_page_url', window.location.href);
553 + formData.append('current_page_title', document.title);
554 + formData.append('bot_id', botId); // Include bot ID
555 +
556 + // Add page context if available
557 + if (pageContext) {
558 + formData.append('page_context', JSON.stringify(pageContext));
559 + }
560 +
561 + // CHECK FOR VISION FLAGS AND ADD THEM
562 + if (window.mxchatVisionProcessed) {
563 + formData.append('vision_processed', 'true');
564 + formData.append('original_user_message', window.mxchatOriginalMessage || message);
565 + formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
566 + // Clear the flags after use
567 + window.mxchatVisionProcessed = false;
568 + window.mxchatOriginalMessage = null;
569 + window.mxchatVisionImagesCount = 0;
570 + }
571 +
572 + let accumulatedContent = '';
573 + let testingDataReceived = false;
574 + let streamingStarted = false;
575 +
576 + fetch(mxchatChat.ajax_url, {
577 + method: 'POST',
578 + body: formData,
579 + credentials: 'same-origin'
580 + })
581 + .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
584 + // Store the response for potential fallback handling
585 + const responseClone = response.clone();
586 +
587 + if (!response.ok) {
588 + // Try to get error details from response
589 + return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
591 + throw { isServerError: true, data: errorData };
592 + }).catch(() => {
593 + throw new Error('Network response was not ok');
594 + });
595 + }
596 +
597 + // Check if response is JSON instead of streaming
598 + const contentType = response.headers.get('content-type');
599 + if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
601 + return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
604 + // IMMEDIATE CHAT MODE UPDATE for JSON response
605 + if (data.chat_mode) {
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
608 + }
609 +
610 + // Check for testing panel
611 + if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
613 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
614 + }
615 +
616 + // Handle the JSON response directly
617 + handleNonStreamResponse(data, callback);
618 + return Promise.resolve(); // Prevent further processing
619 + });
620 + }
621 +
622 + // Continue with streaming processing
623 + const reader = response.body.getReader();
624 + const decoder = new TextDecoder();
625 + let buffer = '';
626 +
627 + function processStream() {
628 + reader.read().then(({ done, value }) => {
629 + if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
632 + // If streaming completed but no content was received, try to get response as fallback
633 + if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
636 + // Try to read the response as JSON
637 + responseClone.text().then(text => {
638 + try {
639 + const data = JSON.parse(text);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
642 + } else {
643 + // No valid data, fall back to regular call
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
646 + }
647 + } catch (e) {
648 + // Could not parse, fall back to regular call
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
651 + }
652 + }).catch(() => {
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
655 + });
656 + return;
657 + }
658 +
659 + if (callback) {
660 + callback(accumulatedContent);
661 + }
662 + return;
663 + }
664 +
665 + buffer += decoder.decode(value, { stream: true });
666 + const lines = buffer.split('\n');
667 + buffer = lines.pop() || '';
668 +
669 + for (const line of lines) {
670 + if (line.startsWith('data: ')) {
671 + const data = line.substring(6);
672 +
673 + if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
676 + if (!accumulatedContent) {
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
680 + return;
681 + }
682 +
683 + if (callback) {
684 + callback(accumulatedContent);
685 + }
686 + return;
687 + }
688 +
689 + try {
690 + const json = JSON.parse(data);
691 +
692 + // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
693 + if (json.chat_mode) {
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
696 + }
697 +
698 + // Handle testing data
699 + if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
701 + if (window.mxchatTestPanelInstance) {
702 + window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
703 + testingDataReceived = true;
704 + }
705 + }
706 + // Handle content streaming
707 + else if (json.content) {
708 + streamingStarted = true;
709 + accumulatedContent += json.content;
710 + updateStreamingMessage(accumulatedContent);
711 + }
712 + // Handle complete response in stream (fallback response)
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
716 + return;
717 + }
718 + // Handle errors
719 + else if (json.error) {
720 + //console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
728 + }
729 + return;
730 + }
731 + } catch (e) {
732 + //console.error('Error parsing SSE data:', e, 'Data:', data);
733 + }
734 + }
735 + }
736 +
737 + processStream();
738 + }).catch(streamError => {
739 + //console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
742 + });
743 + }
744 +
745 + processStream();
746 + })
747 + .catch(error => {
748 + //console.log('Streaming failed:', error);
749 +
750 + // Check if we have server error data with chat mode
751 + if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
754 + // Check for chat mode in error data
755 + if (error.data.chat_mode) {
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
758 + }
759 +
760 + handleNonStreamResponse(error.data, callback);
761 + } else {
762 + // Only fall back to regular call if we don't have any response data
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
766 + }
767 + });
768 +}
769 +
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
774 + // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
775 + if (data.chat_mode) {
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
778 + }
779 +
780 + // Also check in data property if response is wrapped
781 + if (data.data && data.data.chat_mode) {
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
784 + }
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
789 + // Handle different response formats
790 + if (data.text || data.html || data.message) {
791 +
792 + // Apply response hooks
793 + if (data.text && typeof customMxChatFilter === 'function') {
794 + data.text = customMxChatFilter(data.text, "response");
795 + }
796 + if (data.message && typeof customMxChatFilter === 'function') {
797 + data.message = customMxChatFilter(data.message, "response");
798 + }
799 +
800 + // Display the response
801 + if (data.text && data.html) {
802 + replaceLastMessage("bot", data.text, data.html);
803 + } else if (data.text) {
804 + replaceLastMessage("bot", data.text);
805 + } else if (data.html) {
806 + replaceLastMessage("bot", "", data.html);
807 + } else if (data.message) {
808 + replaceLastMessage("bot", data.message);
809 + }
810 + }
811 +
812 + // Handle other response properties
813 + if (data.data && data.data.filename) {
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
816 + }
817 +
818 + if (data.redirect_url) {
819 + setTimeout(() => {
820 + window.location.href = data.redirect_url;
821 + }, 1500);
822 + }
823 +
824 + if (callback) {
825 + callback(data.text || data.message || '');
826 + }
827 +}
828 +// Enhanced updateChatModeIndicator function for immediate DOM updates
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
832 + if (indicator) {
833 + const oldText = indicator.textContent;
834 +
835 + if (mode === 'agent') {
836 + indicator.textContent = 'Live Agent';
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
839 + } else {
840 + // Everything else is AI mode
841 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
842 + indicator.textContent = customAiText;
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
845 + }
846 +
847 + // Force immediate DOM update and reflow
848 + if (oldText !== indicator.textContent) {
849 + // Force a reflow to ensure the change is visible immediately
850 + indicator.style.display = 'none';
851 + indicator.offsetHeight; // Trigger reflow
852 + indicator.style.display = '';
853 +
854 + // Double-check after a brief moment to ensure the change stuck
855 + setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
857 + if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + //console.warn("Mode indicator update failed, forcing update");
859 + indicator.textContent = 'Live Agent';
860 + } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
862 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
863 + indicator.textContent = customAiText;
864 + }
865 + }, 50);
866 + }
867 + } else {
868 + //console.error("Chat mode indicator element not found!");
869 + }
870 +}
871 +
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
922 +// Function to update message during streaming
923 +function updateStreamingMessage(content) {
924 + // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
925 + if (typeof customMxChatFilter === 'function') {
926 + content = customMxChatFilter(content, "response");
927 + }
928 +
929 + const formattedContent = linkify(content);
930 +
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
933 +
934 + if (tempMessage.length) {
935 + // Update existing message
936 + tempMessage.html(formattedContent);
937 + } else {
938 + // Create new temporary message if it doesn't exist
939 + appendMessage("bot", content, '', [], true);
940 + }
941 +}
942 +
943 +function isStreamingSupported(model) {
944 + if (!model) return false;
945 +
946 + const modelPrefix = model.split('-')[0].toLowerCase();
947 +
948 + // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
949 + const isSupported = modelPrefix === 'gpt' ||
950 + modelPrefix === 'o1' ||
951 + modelPrefix === 'claude' ||
952 + modelPrefix === 'grok' ||
953 + modelPrefix === 'deepseek' ||
954 + model === 'openrouter'; // Add this line - check full model name for OpenRouter
955 +
956 + return isSupported;
957 +}
958 +
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
962 +});
963 +
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
966 + if (e.which == 13 && !e.shiftKey) {
967 + e.preventDefault();
968 + sendMessage(); // Use the updated sendMessage function
969 + }
970 +});
971 +
972 +
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
974 + try {
975 + // Determine styles based on sender type
976 + let messageClass, bgColor, fontColor;
977 +
978 + if (sender === "user") {
979 + messageClass = "user-message";
980 + bgColor = userMessageBgColor;
981 + fontColor = userMessageFontColor;
982 + // Only sanitize user input
983 + messageText = sanitizeUserInput(messageText);
984 + } else if (sender === "agent") {
985 + messageClass = "agent-message";
986 + bgColor = liveAgentMessageBgColor;
987 + fontColor = liveAgentMessageFontColor;
988 + } else {
989 + messageClass = "bot-message";
990 + bgColor = botMessageBgColor;
991 + fontColor = botMessageFontColor;
992 + }
993 +
994 + const messageDiv = $('<div>')
995 + .addClass(messageClass)
996 + .attr('dir', 'auto')
997 + .css({
998 + 'background': bgColor,
999 + 'color': fontColor,
1000 + 'margin-bottom': '1em'
1001 + });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
1011 + }
1012 +
1013 + // Add images if provided
1014 + if (images && images.length > 0) {
1015 + fullMessage += '<div class="image-gallery" dir="auto">';
1016 + images.forEach(img => {
1017 + const safeTitle = sanitizeUserInput(img.title);
1018 + const safeUrl = encodeURI(img.image_url);
1019 + const safeThumbnail = encodeURI(img.thumbnail_url);
1020 +
1021 + fullMessage += `
1022 + <div style="margin-bottom: 10px;">
1023 + <strong>${safeTitle}</strong><br>
1024 + <a href="${safeUrl}" target="_blank">
1025 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1026 + </a>
1027 + </div>`;
1028 + });
1029 + fullMessage += '</div>';
1030 + }
1031 +
1032 + // Append HTML content if provided
1033 + if (messageHtml && sender !== "user") {
1034 + fullMessage += '<br><br>' + messageHtml;
1035 + }
1036 +
1037 + messageDiv.html(fullMessage);
1038 +
1039 + if (isTemporary) {
1040 + messageDiv.addClass('temporary-message');
1041 + }
1042 +
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1044 + // FIXED: Use event delegation for link tracking
1045 + if (sender === "bot" || sender === "agent") {
1046 + attachLinkTracking(messageDiv, messageText);
1047 + }
1048 +
1049 + if (sender === "bot") {
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1051 + if (lastUserMessage.length) {
1052 + scrollElementToTop(lastUserMessage);
1053 + }
1054 + }
1055 + });
1056 +
1057 + if (messageText.id) {
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
1060 + }
1061 + } catch (error) {
1062 + //console.error("Error rendering message:", error);
1063 + }
1064 +}
1065 +
1066 +// Helper function to attach link tracking with proper event handling
1067 +function attachLinkTracking(messageDiv, messageText) {
1068 + // Use a slight delay to ensure DOM is ready
1069 + setTimeout(function() {
1070 + const links = messageDiv.find('a[href]').not('[data-tracked]');
1071 +
1072 + links.each(function() {
1073 + const $link = $(this);
1074 + const originalHref = $link.attr('href');
1075 +
1076 + // Mark as tracked to avoid duplicate handlers
1077 + $link.attr('data-tracked', 'true');
1078 +
1079 + // Only track external URLs
1080 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1081 + // Remove any existing click handlers first
1082 + $link.off('click.tracking');
1083 +
1084 + // Add new click handler with namespace
1085 + $link.on('click.tracking', function(e) {
1086 + e.preventDefault();
1087 + e.stopPropagation();
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
1091 + : '';
1092 +
1093 + // Track the click
1094 + $.ajax({
1095 + url: mxchatChat.ajax_url,
1096 + type: 'POST',
1097 + data: {
1098 + action: 'mxchat_track_url_click',
1099 + session_id: getChatSession(),
1100 + url: originalHref,
1101 + message_context: messageContext,
1102 + nonce: mxchatChat.nonce
1103 + },
1104 + complete: function() {
1105 + // Always redirect, even if tracking fails
1106 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1107 + window.open(originalHref, '_blank');
1108 + } else {
1109 + window.location.href = originalHref;
1110 + }
1111 + }
1112 + });
1113 +
1114 + return false; // Extra insurance to prevent default
1115 + });
1116 + }
1117 + });
1118 + }, 100); // Small delay to ensure DOM is ready
1119 +}
1120 +
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1122 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1124 +
1125 + // Determine styles
1126 + let bgColor, fontColor;
1127 + if (sender === "user") {
1128 + bgColor = userMessageBgColor;
1129 + fontColor = userMessageFontColor;
1130 + } else if (sender === "agent") {
1131 + bgColor = liveAgentMessageBgColor;
1132 + fontColor = liveAgentMessageFontColor;
1133 + } else {
1134 + bgColor = botMessageBgColor;
1135 + fontColor = botMessageFontColor;
1136 + }
1137 +
1138 + var fullMessage = linkify(responseText);
1139 + if (responseHtml) {
1140 + // Only add line breaks if there's actual text content before the HTML
1141 + if (fullMessage && fullMessage.trim()) {
1142 + fullMessage += '<br><br>' + responseHtml;
1143 + } else {
1144 + fullMessage = responseHtml;
1145 + }
1146 + }
1147 +
1148 + if (images.length > 0) {
1149 + fullMessage += '<div class="image-gallery" dir="auto">';
1150 + images.forEach(img => {
1151 + fullMessage += `
1152 + <div style="margin-bottom: 10px;">
1153 + <strong>${img.title}</strong><br>
1154 + <a href="${img.image_url}" target="_blank">
1155 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1156 + </a>
1157 + </div>`;
1158 + });
1159 + fullMessage += '</div>';
1160 + }
1161 +
1162 + if (lastMessageDiv.length) {
1163 + lastMessageDiv.fadeOut(200, function() {
1164 + $(this)
1165 + .html(fullMessage)
1166 + .removeClass('bot-message user-message')
1167 + .addClass(messageClass)
1168 + .attr('dir', 'auto')
1169 + .css({
1170 + 'background-color': bgColor,
1171 + 'color': fontColor,
1172 + })
1173 + .removeClass('temporary-message')
1174 + .fadeIn(200, function() {
1175 + // FIXED: Use the helper function for link tracking
1176 + if (sender === "bot" || sender === "agent") {
1177 + attachLinkTracking($(this), responseText);
1178 + }
1179 +
1180 + if (sender === "bot" || sender === "agent") {
1181 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1182 + if (lastUserMessage.length) {
1183 + scrollElementToTop(lastUserMessage);
1184 + }
1185 + // Show notification if chat is hidden
1186 + if ($('#floating-chatbot').hasClass('hidden')) {
1187 + showNotification();
1188 + }
1189 + }
1190 + });
1191 + });
1192 + } else {
1193 + appendMessage(sender, responseText, responseHtml, images);
1194 + }
1195 +}
1196 +
1197 +
1198 + function appendThinkingMessage() {
1199 + // Remove any existing thinking dots first
1200 + $('.thinking-dots').remove();
1201 +
1202 + // Retrieve the bot message font color and background color
1203 + var botMessageFontColor = mxchatChat.bot_message_font_color;
1204 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
1205 +
1206 +
1207 + var thinkingHtml = '<div class="thinking-dots-container">' +
1208 + '<div class="thinking-dots">' +
1209 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1210 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1211 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1212 + '</div>' +
1213 + '</div>';
1214 +
1215 + // Append the thinking dots to the chat container (or within the temporary message div)
1216 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1217 + scrollToBottom();
1218 + }
1219 +
1220 + function removeThinkingDots() {
1221 + $('.thinking-dots').closest('.temporary-message').remove();
1222 + }
1223 +
1224 + // ====================================
1225 + // TEXT FORMATTING & PROCESSING
1226 + // ====================================
1227 +
1228 + function linkify(inputText) {
1229 + if (!inputText) {
1230 + return '';
1231 + }
1232 +
1233 + // Helper function to check if URL is already encoded
1234 + function isUrlEncoded(url) {
1235 + // Check for % followed by exactly 2 hex digits
1236 + return /%[0-9a-fA-F]{2}/.test(url);
1237 + }
1238 +
1239 + // Helper function to safely encode URLs only if needed
1240 + function safeEncodeUrl(url) {
1241 + // If URL already contains encoded characters, return as-is
1242 + if (isUrlEncoded(url)) {
1243 + return url;
1244 + }
1245 + // Otherwise, encode it
1246 + return encodeURI(url);
1247 + }
1248 +
1249 + // Process markdown headers FIRST
1250 + let processedText = formatMarkdownHeaders(inputText);
1251 +
1252 + // Process text styling (bold, italic, strikethrough)
1253 + processedText = formatTextStyling(processedText);
1254 +
1255 + // Process code blocks BEFORE processing links
1256 + processedText = formatCodeBlocks(processedText);
1257 +
1258 + // NOW convert to paragraphs
1259 + processedText = convertNewlinesToBreaks(processedText);
1260 +
1261 + // IMPORTANT: Handle citation-style brackets FIRST [URL]
1262 + // This prevents them from being processed as markdown links
1263 + // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1264 + processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1265 + // Clean the URL of any trailing punctuation
1266 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1267 + const safeUrl = safeEncodeUrl(cleanUrl);
1268 + // Return as a proper link without the brackets
1269 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1270 + });
1271 +
1272 + // Process proper markdown links with text: [text](url)
1273 + // This MUST have non-empty text in the first brackets
1274 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1275 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1276 + // Make sure we have actual text (not just whitespace)
1277 + if (!text || !text.trim()) {
1278 + // If no text, treat the URL as the text
1279 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1280 + const safeUrl = safeEncodeUrl(cleanUrl);
1281 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1282 + }
1283 +
1284 + // Clean the URL
1285 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1286 + const safeUrl = safeEncodeUrl(cleanUrl);
1287 + const safeText = sanitizeUserInput(text);
1288 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1289 + });
1290 +
1291 + // Handle empty markdown links: [](url)
1292 + // This is a specific case where there's no text
1293 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1294 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1295 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1296 + const safeUrl = safeEncodeUrl(cleanUrl);
1297 + // Use the URL itself as the link text
1298 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1299 + });
1300 +
1301 + // Process phone numbers: [text](tel:number)
1302 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1303 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
1304 + const safePhone = safeEncodeUrl(phone);
1305 + const safeText = sanitizeUserInput(text);
1306 + return `<a href="${safePhone}">${safeText}</a>`;
1307 + });
1308 +
1309 + // Process mailto links: [text](mailto:email)
1310 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1311 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1312 + const safeMailto = safeEncodeUrl(mailto);
1313 + const safeText = sanitizeUserInput(text);
1314 + return `<a href="${safeMailto}">${safeText}</a>`;
1315 + });
1316 +
1317 + // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1318 + // Updated pattern to be more careful about what it matches
1319 + const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1320 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1321 + // Extra check: make sure this isn't already linked
1322 + if (match.includes('href=') || match.includes('</a>')) {
1323 + return match;
1324 + }
1325 +
1326 + // Clean trailing punctuation
1327 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1328 + const safeUrl = safeEncodeUrl(cleanUrl);
1329 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1330 + });
1331 +
1332 + // Process www. URLs - but NOT if they're already in <a> tags or brackets
1333 + const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1334 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1335 + // Extra check: make sure this isn't already linked
1336 + if (match.includes('href=') || match.includes('</a>')) {
1337 + return match;
1338 + }
1339 +
1340 + // Clean trailing punctuation
1341 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1342 + const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1343 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1344 + });
1345 +
1346 + return processedText;
1347 +}
1348 +
1349 + function formatMarkdownHeaders(text) {
1350 + // Handle h1 to h6 headers
1351 + return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1352 + const level = hashes.length;
1353 + return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1354 + });
1355 + }
1356 +
1357 +function formatTextStyling(text) {
1358 + // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1359 + const protectedSegments = [];
1360 + let protectedText = text;
1361 +
1362 + // Step 1a: Protect HTML href="..." attributes
1363 + protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1364 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1365 + protectedSegments.push(match);
1366 + return placeholder;
1367 + });
1368 +
1369 + // Step 1b: Protect Markdown links [text](url)
1370 + // This is crucial - we need to protect the URLs in markdown format
1371 + protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1372 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1373 + protectedSegments.push(match);
1374 + return placeholder;
1375 + });
1376 +
1377 + // Step 1c: Also protect bare URLs that might exist
1378 + protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1379 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1380 + protectedSegments.push(match);
1381 + return placeholder;
1382 + });
1383 +
1384 + // Step 2: Now apply text styling to the protected text
1385 + // Handle bold text (**text**)
1386 + protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1387 +
1388 + // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1389 + // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1390 + protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1391 +
1392 + // Handle underscores for italic - Safari-compatible (no lookbehind)
1393 + // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1394 + protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1395 +
1396 + // Handle strikethrough (~~text~~)
1397 + protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1398 +
1399 + // Step 3: Restore all protected segments
1400 + protectedSegments.forEach((original, index) => {
1401 + const placeholder = `__PROTECTED_${index}__`;
1402 + protectedText = protectedText.replace(placeholder, original);
1403 + });
1404 +
1405 + return protectedText;
1406 +}
1407 + function formatBoldText(text) {
1408 + // This function is kept for compatibility but now uses formatTextStyling
1409 + return formatTextStyling(text);
1410 + }
1411 +
1412 +function convertNewlinesToBreaks(text) {
1413 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1414 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1415 +
1416 + // Filter out empty paragraphs and wrap each paragraph in <p> tags
1417 + return paragraphs
1418 + .map(para => para.trim())
1419 + .filter(para => para.length > 0) // Remove empty paragraphs
1420 + .map(para => `<p>${para}</p>`)
1421 + .join('');
1422 +}
1423 + function formatCodeBlocks(text) {
1424 + // Handle fenced code blocks with language specification (```language)
1425 + text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1426 + const lang = language || 'text';
1427 + const escapedCode = escapeHtml(code.trim());
1428 + return `<div class="mxchat-code-block-container">
1429 + <div class="mxchat-code-header">
1430 + <span class="mxchat-code-language">${lang}</span>
1431 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1432 + </div>
1433 + <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1434 + </div>`;
1435 + });
1436 +
1437 + // Handle inline code with single backticks
1438 + text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1439 +
1440 + // Handle raw PHP tags (legacy support)
1441 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1442 + const escapedCode = escapeHtml(match);
1443 + return `<div class="mxchat-code-block-container">
1444 + <div class="mxchat-code-header">
1445 + <span class="mxchat-code-language">php</span>
1446 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1447 + </div>
1448 + <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1449 + </div>`;
1450 + });
1451 +
1452 + return text;
1453 + }
1454 +
1455 + function sanitizeUserInput(text) {
1456 + const div = document.createElement('div');
1457 + div.textContent = text;
1458 + return div.innerHTML;
1459 + }
1460 +
1461 + function escapeHtml(unsafe) {
1462 + // Skip escaping if it's already escaped or contains HTML code block markup
1463 + if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1464 + unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1465 + return unsafe;
1466 + }
1467 +
1468 + return unsafe
1469 + .replace(/&/g, "&amp;")
1470 + .replace(/</g, "&lt;")
1471 + .replace(/>/g, "&gt;")
1472 + .replace(/"/g, "&quot;")
1473 + .replace(/'/g, "&#039;");
1474 + }
1475 +
1476 + function decodeHTMLEntities(text) {
1477 + var textArea = document.createElement('textarea');
1478 + textArea.innerHTML = text;
1479 + return textArea.value;
1480 + }
1481 +
1482 + // ====================================
1483 + // UI & SCROLLING CONTROLS
1484 + // ====================================
1485 +
1486 + function scrollToBottom(instant = false) {
1487 + var chatBox = $('#chat-box');
1488 + if (instant) {
1489 + // Instantly set the scroll position to the bottom
1490 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
1491 + } else {
1492 + // Use requestAnimationFrame for smoother scrolling if needed
1493 + let start = null;
1494 + const scrollHeight = chatBox.prop("scrollHeight");
1495 + const initialScroll = chatBox.scrollTop();
1496 + const distance = scrollHeight - initialScroll;
1497 + const duration = 500; // Duration in ms
1498 +
1499 + function smoothScroll(timestamp) {
1500 + if (!start) start = timestamp;
1501 + const progress = timestamp - start;
1502 + const currentScroll = initialScroll + (distance * (progress / duration));
1503 + chatBox.scrollTop(currentScroll);
1504 +
1505 + if (progress < duration) {
1506 + requestAnimationFrame(smoothScroll);
1507 + } else {
1508 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1509 + }
1510 + }
1511 +
1512 + requestAnimationFrame(smoothScroll);
1513 + }
1514 + }
1515 +
1516 + function scrollElementToTop(element) {
1517 + var chatBox = $('#chat-box');
1518 + var elementTop = element.position().top + chatBox.scrollTop();
1519 + chatBox.animate({ scrollTop: elementTop }, 500);
1520 + }
1521 +
1522 + function showChatWidget() {
1523 + // First ensure display is set
1524 + $('#floating-chatbot-button').css('display', 'flex');
1525 + // Then handle the fade
1526 + $('#floating-chatbot-button').fadeTo(500, 1);
1527 + // Force visibility
1528 + $('#floating-chatbot-button').removeClass('hidden');
1529 + //console.log('Showing widget');
1530 + }
1531 +
1532 + function hideChatWidget() {
1533 + $('#floating-chatbot-button').css('display', 'none');
1534 + $('#floating-chatbot-button').addClass('hidden');
1535 + //console.log('Hiding widget');
1536 + }
1537 +
1538 + function disableScroll() {
1539 + if (isMobile()) {
1540 + $('body').css('overflow', 'hidden');
1541 + }
1542 + }
1543 +
1544 + function enableScroll() {
1545 + if (isMobile()) {
1546 + $('body').css('overflow', '');
1547 + }
1548 + }
1549 +
1550 + function isMobile() {
1551 + // This can be a simple check, or more sophisticated detection of mobile devices
1552 + return window.innerWidth <= 768; // Example threshold for mobile devices
1553 + }
1554 +
1555 + function setFullHeight() {
1556 + var vh = $(window).innerHeight() * 0.01;
1557 + $(':root').css('--vh', vh + 'px');
1558 + }
1559 +
1560 +
1561 + // ====================================
1562 + // NOTIFICATION SYSTEM
1563 + // ====================================
1564 +
1565 + function createNotificationBadge() {
1566 + //console.log("Creating notification badge...");
1567 + const chatButton = document.getElementById('floating-chatbot-button');
1568 + //console.log("Chat button found:", !!chatButton);
1569 +
1570 + if (!chatButton) return;
1571 +
1572 + // Remove any existing badge first
1573 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
1574 + if (existingBadge) {
1575 + //console.log("Removing existing badge");
1576 + existingBadge.remove();
1577 + }
1578 +
1579 + notificationBadge = document.createElement('div');
1580 + notificationBadge.className = 'chat-notification-badge';
1581 + notificationBadge.style.cssText = `
1582 + display: none;
1583 + position: absolute;
1584 + top: -5px;
1585 + right: -5px;
1586 + background-color: red;
1587 + color: white;
1588 + border-radius: 50%;
1589 + padding: 4px 8px;
1590 + font-size: 12px;
1591 + font-weight: bold;
1592 + z-index: 10001;
1593 + `;
1594 + chatButton.style.position = 'relative';
1595 + chatButton.appendChild(notificationBadge);
1596 +
1597 + }
1598 +
1599 + function showNotification() {
1600 + const badge = document.getElementById('chat-notification-badge');
1601 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
1602 + badge.style.display = 'block';
1603 + badge.textContent = '1';
1604 + }
1605 + }
1606 +
1607 + function hideNotification() {
1608 + const badge = document.getElementById('chat-notification-badge');
1609 + if (badge) {
1610 + badge.style.display = 'none';
1611 + }
1612 + }
1613 +
1614 + function startNotificationChecking() {
1615 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1616 + if (!chatPersistenceEnabled) return;
1617 +
1618 + createNotificationBadge();
1619 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
1620 + }
1621 +
1622 + function stopNotificationChecking() {
1623 + if (notificationCheckInterval) {
1624 + clearInterval(notificationCheckInterval);
1625 + }
1626 + }
1627 +
1628 + function checkForNewMessages() {
1629 + const sessionId = getChatSession();
1630 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1631 +
1632 + if (!chatPersistenceEnabled) return;
1633 +
1634 + $.ajax({
1635 + url: mxchatChat.ajax_url,
1636 + type: 'POST',
1637 + data: {
1638 + action: 'mxchat_check_new_messages',
1639 + session_id: sessionId,
1640 + last_seen_id: lastSeenMessageId,
1641 + nonce: mxchatChat.nonce
1642 + },
1643 + success: function(response) {
1644 + if (response.success && response.data.hasNewMessages) {
1645 + showNotification();
1646 + }
1647 + }
1648 + });
1649 + }
1650 +
1651 +
1652 + // ====================================
1653 + // LIVE AGENT FUNCTIONALITY
1654 + // ====================================
1655 +
1656 +function updateChatModeIndicator(mode) {
1657 + //console.log("updateChatModeIndicator called with mode:", mode);
1658 + const indicator = document.getElementById('chat-mode-indicator');
1659 + if (indicator) {
1660 + const oldText = indicator.textContent;
1661 +
1662 + if (mode === 'agent') {
1663 + indicator.textContent = 'Live Agent';
1664 + startPolling();
1665 + //console.log("Set indicator to Live Agent");
1666 + } else {
1667 + // Everything else is AI mode
1668 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1669 + indicator.textContent = customAiText;
1670 + stopPolling();
1671 + //console.log("Set indicator to AI Agent:", customAiText);
1672 + }
1673 +
1674 + // Force immediate DOM update
1675 + if (oldText !== indicator.textContent) {
1676 + // Force a reflow to ensure the change is visible immediately
1677 + indicator.offsetHeight;
1678 +
1679 + // Double-check after a brief moment
1680 + setTimeout(() => {
1681 + //console.log("Final indicator text:", indicator.textContent);
1682 + }, 50);
1683 + }
1684 + } else {
1685 + //console.error("Chat mode indicator element not found!");
1686 + }
1687 +}
1688 +
1689 + function startPolling() {
1690 + // Clear any existing interval first
1691 + stopPolling();
1692 + // Start new polling interval
1693 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1694 + //console.log("Started agent message polling");
1695 + }
1696 +
1697 + function stopPolling() {
1698 + if (pollingInterval) {
1699 + clearInterval(pollingInterval);
1700 + pollingInterval = null;
1701 + //console.log("Stopped agent message polling");
1702 + }
1703 + }
1704 +
1705 +function checkForAgentMessages() {
1706 + const sessionId = getChatSession();
1707 + $.ajax({
1708 + url: mxchatChat.ajax_url,
1709 + type: 'POST',
1710 + dataType: 'json',
1711 + data: {
1712 + action: 'mxchat_fetch_new_messages',
1713 + session_id: sessionId,
1714 + last_seen_id: lastSeenMessageId,
1715 + persistence_enabled: 'true', // Add this too
1716 + nonce: mxchatChat.nonce
1717 + },
1718 + success: function (response) {
1719 + if (response.success && response.data?.new_messages) {
1720 + let hasNewMessage = false;
1721 +
1722 + response.data.new_messages.forEach(function (message) {
1723 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
1724 + hasNewMessage = true;
1725 + // CHANGE THIS LINE:
1726 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1727 + lastSeenMessageId = message.id;
1728 + processedMessageIds.add(message.id);
1729 + }
1730 + });
1731 +
1732 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1733 + showNotification();
1734 + }
1735 +
1736 + scrollToBottom(true);
1737 + }
1738 + },
1739 + error: function (xhr, status, error) {
1740 + //console.error("Polling error:", xhr, status, error);
1741 + }
1742 + });
1743 +}
1744 +
1745 + // ====================================
1746 + // CHAT HISTORY & PERSISTENCE
1747 + // ====================================
1748 +// Update the loadChatHistory function:
1749 +function loadChatHistory() {
1750 + // Prevent duplicate loading
1751 + if (chatHistoryLoaded) {
1752 + // console.log('Chat history already loaded, skipping...');
1753 + return;
1754 + }
1755 +
1756 + var sessionId = getChatSession();
1757 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1758 +
1759 + if (chatPersistenceEnabled && sessionId) {
1760 + $.ajax({
1761 + url: mxchatChat.ajax_url,
1762 + type: 'POST',
1763 + dataType: 'json',
1764 + data: {
1765 + action: 'mxchat_fetch_conversation_history',
1766 + session_id: sessionId
1767 + },
1768 + success: function(response) {
1769 + // Check if the response indicates success
1770 + if (response.success) {
1771 + // Handle case where conversation data exists and is an array
1772 + if (response.data && Array.isArray(response.data.conversation)) {
1773 + var $chatBox = $('#chat-box');
1774 + var $fragment = $(document.createDocumentFragment());
1775 + let highestMessageId = lastSeenMessageId;
1776 +
1777 + // Update chat mode if provided
1778 + if (response.data.chat_mode) {
1779 + updateChatModeIndicator(response.data.chat_mode);
1780 + }
1781 +
1782 + // Only process if there are actual messages
1783 + if (response.data.conversation.length > 0) {
1784 + // IMPORTANT: Clear existing messages before loading history
1785 + $chatBox.empty();
1786 +
1787 + $.each(response.data.conversation, function(index, message) {
1788 + // Skip agent messages if persistence is off
1789 + if (!chatPersistenceEnabled && message.role === 'agent') {
1790 + return;
1791 + }
1792 +
1793 + var messageClass, messageBgColor, messageFontColor;
1794 +
1795 + switch (message.role) {
1796 + case 'user':
1797 + messageClass = 'user-message';
1798 + messageBgColor = userMessageBgColor;
1799 + messageFontColor = userMessageFontColor;
1800 + break;
1801 + case 'agent':
1802 + messageClass = 'agent-message';
1803 + messageBgColor = liveAgentMessageBgColor;
1804 + messageFontColor = liveAgentMessageFontColor;
1805 + break;
1806 + default:
1807 + messageClass = 'bot-message';
1808 + messageBgColor = botMessageBgColor;
1809 + messageFontColor = botMessageFontColor;
1810 + break;
1811 + }
1812 +
1813 + var messageElement = $('<div>').addClass(messageClass)
1814 + .css({
1815 + 'background': messageBgColor,
1816 + 'color': messageFontColor
1817 + });
1818 +
1819 + var content = message.content;
1820 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1821 + content = decodeHTMLEntities(content);
1822 +
1823 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1824 + messageElement.html(content);
1825 + } else {
1826 + var formattedContent = linkify(content);
1827 + messageElement.html(formattedContent);
1828 + }
1829 +
1830 + $fragment.append(messageElement);
1831 +
1832 + // Track message IDs
1833 + if (message.id) {
1834 + highestMessageId = Math.max(highestMessageId, message.id);
1835 + processedMessageIds.add(message.id);
1836 + }
1837 + });
1838 +
1839 + // Only append messages and scroll if we have content
1840 + $chatBox.append($fragment);
1841 + scrollToBottom(true);
1842 +
1843 + // Collapse quick questions if we have conversation history
1844 + if (hasQuickQuestions()) {
1845 + collapseQuickQuestions();
1846 + }
1847 +
1848 + // Update lastSeenMessageId after history loads
1849 + lastSeenMessageId = highestMessageId;
1850 +
1851 + // Only update chat mode if persistence is enabled and we have messages
1852 + if (chatPersistenceEnabled) {
1853 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1854 + if (lastMessage.role === 'agent') {
1855 + updateChatModeIndicator('agent');
1856 + }
1857 + }
1858 +
1859 + // Mark as loaded ONLY after successful load
1860 + chatHistoryLoaded = true;
1861 + }
1862 + }
1863 + }
1864 + },
1865 + error: function(xhr, status, error) {
1866 + //console.error("AJAX error loading chat history:", status, error);
1867 + }
1868 + });
1869 + }
1870 +}
1871 +
1872 +
1873 + // ====================================
1874 + // FILE UPLOAD FUNCTIONALITY
1875 + // ====================================
1876 +
1877 + function addSafeEventListener(elementId, eventType, handler) {
1878 + const element = document.getElementById(elementId);
1879 + if (element) {
1880 + element.addEventListener(eventType, handler);
1881 + }
1882 + }
1883 +
1884 + function showActivePdf(filename) {
1885 + const container = document.getElementById('active-pdf-container');
1886 + const nameElement = document.getElementById('active-pdf-name');
1887 +
1888 + if (!container || !nameElement) {
1889 + //console.error('PDF container elements not found');
1890 + return;
1891 + }
1892 +
1893 + nameElement.textContent = filename;
1894 + container.style.display = 'flex';
1895 + }
1896 +
1897 + function showActiveWord(filename) {
1898 + const container = document.getElementById('active-word-container');
1899 + const nameElement = document.getElementById('active-word-name');
1900 +
1901 + if (!container || !nameElement) {
1902 + //console.error('Word document container elements not found');
1903 + return;
1904 + }
1905 +
1906 + nameElement.textContent = filename;
1907 + container.style.display = 'flex';
1908 + }
1909 +
1910 + function removeActivePdf() {
1911 + const container = document.getElementById('active-pdf-container');
1912 + const nameElement = document.getElementById('active-pdf-name');
1913 +
1914 + if (!container || !nameElement || !activePdfFile) return;
1915 +
1916 + fetch(mxchatChat.ajax_url, {
1917 + method: 'POST',
1918 + headers: {
1919 + 'Content-Type': 'application/x-www-form-urlencoded',
1920 + },
1921 + body: new URLSearchParams({
1922 + 'action': 'mxchat_remove_pdf',
1923 + 'session_id': sessionId,
1924 + 'nonce': mxchatChat.nonce
1925 + })
1926 + })
1927 + .then(response => response.json())
1928 + .then(data => {
1929 + if (data.success) {
1930 + container.style.display = 'none';
1931 + nameElement.textContent = '';
1932 + activePdfFile = null;
1933 + appendMessage('bot', 'PDF removed.');
1934 + }
1935 + })
1936 + .catch(error => {
1937 + //console.error('Error removing PDF:', error);
1938 + });
1939 + }
1940 +
1941 + function removeActiveWord() {
1942 + const container = document.getElementById('active-word-container');
1943 + const nameElement = document.getElementById('active-word-name');
1944 +
1945 + if (!container || !nameElement || !activeWordFile) return;
1946 +
1947 + fetch(mxchatChat.ajax_url, {
1948 + method: 'POST',
1949 + headers: {
1950 + 'Content-Type': 'application/x-www-form-urlencoded',
1951 + },
1952 + body: new URLSearchParams({
1953 + 'action': 'mxchat_remove_word',
1954 + 'session_id': sessionId,
1955 + 'nonce': mxchatChat.nonce
1956 + })
1957 + })
1958 + .then(response => response.json())
1959 + .then(data => {
1960 + if (data.success) {
1961 + container.style.display = 'none';
1962 + nameElement.textContent = '';
1963 + activeWordFile = null;
1964 + appendMessage('bot', 'Word document removed.');
1965 + }
1966 + })
1967 + .catch(error => {
1968 + //console.error('Error removing Word document:', error);
1969 + });
1970 + }
1971 +
1972 + // ====================================
1973 + // CONSENT & COMPLIANCE (GDPR)
1974 + // ====================================
1975 +
1976 + function initializeChatVisibility() {
1977 + //console.log('Initializing chat visibility');
1978 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1979 + mxchatChat.complianz_toggle === '1' ||
1980 + mxchatChat.complianz_toggle === 1;
1981 +
1982 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
1983 + // Initial check
1984 + checkConsentAndShowChat();
1985 +
1986 + // Listen for consent changes
1987 + $(document).on('cmplz_status_change', function(event) {
1988 + //console.log('Status change detected');
1989 + checkConsentAndShowChat();
1990 + });
1991 + } else {
1992 + // If Complianz is not enabled, always show
1993 + $('#floating-chatbot-button')
1994 + .css('display', 'flex')
1995 + .removeClass('hidden no-consent')
1996 + .fadeTo(500, 1);
1997 +
1998 + // Also check pre-chat message when Complianz is not enabled
1999 + checkPreChatDismissal();
2000 + }
2001 + }
2002 +
2003 +
2004 + function checkConsentAndShowChat() {
2005 + var consentStatus = cmplz_has_consent('marketing');
2006 + var consentType = complianz.consenttype;
2007 +
2008 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2009 +
2010 + let $widget = $('#floating-chatbot-button');
2011 + let $chatbot = $('#floating-chatbot');
2012 + let $preChat = $('#pre-chat-message');
2013 +
2014 + if (consentStatus === true) {
2015 + //console.log('Consent granted - showing widget');
2016 + $widget
2017 + .removeClass('no-consent')
2018 + .css('display', 'flex')
2019 + .removeClass('hidden')
2020 + .fadeTo(500, 1);
2021 + $chatbot.removeClass('no-consent');
2022 +
2023 + // Show pre-chat message if not dismissed
2024 + checkPreChatDismissal();
2025 + } else {
2026 + //console.log('No consent - hiding widget');
2027 + $widget
2028 + .addClass('no-consent')
2029 + .fadeTo(500, 0, function() {
2030 + $(this)
2031 + .css('display', 'none')
2032 + .addClass('hidden');
2033 + });
2034 + $chatbot.addClass('no-consent');
2035 +
2036 + // Hide pre-chat message when no consent
2037 + $preChat.hide();
2038 + }
2039 + }
2040 +
2041 +
2042 + // ====================================
2043 + // PRE-CHAT MESSAGE HANDLING
2044 + // ====================================
2045 +
2046 + function checkPreChatDismissal() {
2047 + $.ajax({
2048 + url: mxchatChat.ajax_url,
2049 + type: 'POST',
2050 + data: {
2051 + action: 'mxchat_check_pre_chat_message_status',
2052 + _ajax_nonce: mxchatChat.nonce
2053 + },
2054 + success: function(response) {
2055 + if (response.success && !response.data.dismissed) {
2056 + $('#pre-chat-message').fadeIn(250);
2057 + } else {
2058 + $('#pre-chat-message').hide();
2059 + }
2060 + },
2061 + error: function() {
2062 + //console.error('Failed to check pre-chat message dismissal status.');
2063 + }
2064 + });
2065 + }
2066 +
2067 + function handlePreChatDismissal() {
2068 + $('#pre-chat-message').fadeOut(200);
2069 + $.ajax({
2070 + url: mxchatChat.ajax_url,
2071 + type: 'POST',
2072 + data: {
2073 + action: 'mxchat_dismiss_pre_chat_message',
2074 + _ajax_nonce: mxchatChat.nonce
2075 + },
2076 + success: function() {
2077 + $('#pre-chat-message').hide();
2078 + },
2079 + error: function() {
2080 + //console.error('Failed to dismiss pre-chat message.');
2081 + }
2082 + });
2083 + }
2084 +
2085 +
2086 + // ====================================
2087 + // UTILITY FUNCTIONS
2088 + // ====================================
2089 +
2090 + function copyToClipboard(text) {
2091 + var tempInput = $('<input>');
2092 + $('body').append(tempInput);
2093 + tempInput.val(text).select();
2094 + document.execCommand('copy');
2095 + tempInput.remove();
2096 + }
2097 +
2098 +
2099 + function isImageHtml(str) {
2100 + return str.startsWith('<img') && str.endsWith('>');
2101 + }
2102 +
2103 +
2104 + // ====================================
2105 + // EVENT HANDLERS & INITIALIZATION
2106 + // ====================================
2107 +
2108 +$(document).on('click', '.mxchat-popular-question', function () {
2109 + var question = $(this).text();
2110 +
2111 + // Append the question as if the user typed it
2112 + appendMessage("user", question);
2113 +
2114 + // Only collapse if there are questions
2115 + if (hasQuickQuestions()) {
2116 + collapseQuickQuestions();
2117 + }
2118 +
2119 + // Send the question to the server
2120 + sendMessageToChatbot(question);
2121 +});
2122 +
2123 +$(document).on('click', '.questions-toggle-btn', function(e) {
2124 + e.preventDefault();
2125 + e.stopPropagation();
2126 + expandQuickQuestions();
2127 +});
2128 +
2129 +$(document).on('click', '.questions-collapse-btn', function(e) {
2130 + e.preventDefault();
2131 + e.stopPropagation();
2132 + collapseQuickQuestions();
2133 +});
2134 +
2135 + // Chatbot visibility toggle handlers
2136 + $(document).on('click', '#floating-chatbot-button', function() {
2137 + var chatbot = $('#floating-chatbot');
2138 + if (chatbot.hasClass('hidden')) {
2139 + chatbot.removeClass('hidden').addClass('visible');
2140 + $(this).addClass('hidden');
2141 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2142 + disableScroll();
2143 + $('#pre-chat-message').fadeOut(250);
2144 + } else {
2145 + chatbot.removeClass('visible').addClass('hidden');
2146 + $(this).removeClass('hidden');
2147 + enableScroll();
2148 + checkPreChatDismissal();
2149 + }
2150 + });
2151 +
2152 + $(document).on('click', '#exit-chat-button', function() {
2153 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2154 + $('#floating-chatbot-button').removeClass('hidden');
2155 + enableScroll();
2156 + });
2157 +
2158 + $(document).on('click', '.close-pre-chat-message', function(e) {
2159 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2160 + $('#pre-chat-message').fadeOut(200, function() {
2161 + $(this).remove();
2162 + });
2163 + });
2164 +
2165 +
2166 + // PDF upload button handlers
2167 + if (document.getElementById('pdf-upload-btn')) {
2168 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2169 + document.getElementById('pdf-upload').click();
2170 + });
2171 + }
2172 +
2173 + // Word upload button handlers
2174 + if (document.getElementById('word-upload-btn')) {
2175 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2176 + document.getElementById('word-upload').click();
2177 + });
2178 + }
2179 +
2180 + // PDF file input change handler
2181 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2182 + const file = e.target.files[0];
2183 +
2184 + if (!file || file.type !== 'application/pdf') {
2185 + alert('Please select a valid PDF file.');
2186 + return;
2187 + }
2188 +
2189 + if (!sessionId) {
2190 + //console.error('No session ID found');
2191 + alert('Error: No session ID found');
2192 + return;
2193 + }
2194 +
2195 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2196 + //console.error('mxchatChat not properly configured:', mxchatChat);
2197 + alert('Error: Ajax configuration missing');
2198 + return;
2199 + }
2200 +
2201 + // Disable buttons and show loading state
2202 + const uploadBtn = document.getElementById('pdf-upload-btn');
2203 + const sendBtn = document.getElementById('send-button');
2204 + const originalBtnContent = uploadBtn.innerHTML;
2205 +
2206 + try {
2207 + const formData = new FormData();
2208 + formData.append('action', 'mxchat_upload_pdf');
2209 + formData.append('pdf_file', file);
2210 + formData.append('session_id', sessionId);
2211 + formData.append('nonce', mxchatChat.nonce);
2212 +
2213 + uploadBtn.disabled = true;
2214 + sendBtn.disabled = true;
2215 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2216 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2217 + </svg>`;
2218 +
2219 + const response = await fetch(mxchatChat.ajax_url, {
2220 + method: 'POST',
2221 + body: formData
2222 + });
2223 +
2224 + const data = await response.json();
2225 +
2226 + if (data.success) {
2227 + // Hide popular questions if they exist
2228 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2229 + if (hasQuickQuestions()) {
2230 + collapseQuickQuestions();
2231 + }
2232 +
2233 + // Show the active PDF name
2234 + showActivePdf(data.data.filename);
2235 +
2236 + appendMessage('bot', data.data.message);
2237 + scrollToBottom();
2238 + activePdfFile = data.data.filename;
2239 + } else {
2240 + //console.error('Upload failed:', data.data);
2241 + alert('Failed to upload PDF. Please try again.');
2242 + }
2243 + } catch (error) {
2244 + //console.error('Upload error:', error);
2245 + alert('Error uploading file. Please try again.');
2246 + } finally {
2247 + uploadBtn.disabled = false;
2248 + sendBtn.disabled = false;
2249 + uploadBtn.innerHTML = originalBtnContent;
2250 + this.value = ''; // Reset file input
2251 + }
2252 + });
2253 +
2254 + // Word file input change handler
2255 + addSafeEventListener('word-upload', 'change', async function(e) {
2256 + const file = e.target.files[0];
2257 +
2258 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2259 + alert('Please select a valid Word document (.docx).');
2260 + return;
2261 + }
2262 +
2263 + if (!sessionId) {
2264 + //console.error('No session ID found');
2265 + alert('Error: No session ID found');
2266 + return;
2267 + }
2268 +
2269 + // Disable buttons and show loading state
2270 + const uploadBtn = document.getElementById('word-upload-btn');
2271 + const sendBtn = document.getElementById('send-button');
2272 + const originalBtnContent = uploadBtn.innerHTML;
2273 +
2274 + try {
2275 + const formData = new FormData();
2276 + formData.append('action', 'mxchat_upload_word');
2277 + formData.append('word_file', file);
2278 + formData.append('session_id', sessionId);
2279 + formData.append('nonce', mxchatChat.nonce);
2280 +
2281 + uploadBtn.disabled = true;
2282 + sendBtn.disabled = true;
2283 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2284 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2285 + </svg>`;
2286 +
2287 + const response = await fetch(mxchatChat.ajax_url, {
2288 + method: 'POST',
2289 + body: formData
2290 + });
2291 +
2292 + const data = await response.json();
2293 +
2294 + if (data.success) {
2295 + // Hide popular questions if they exist
2296 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2297 + if (hasQuickQuestions()) {
2298 + collapseQuickQuestions();
2299 + }
2300 +
2301 + // Show the active Word document name
2302 + showActiveWord(data.data.filename);
2303 +
2304 + appendMessage('bot', data.data.message);
2305 + scrollToBottom();
2306 + activeWordFile = data.data.filename;
2307 + } else {
2308 + //console.error('Upload failed:', data.data);
2309 + alert('Failed to upload Word document. Please try again.');
2310 + }
2311 + } catch (error) {
2312 + //console.error('Upload error:', error);
2313 + alert('Error uploading file. Please try again.');
2314 + } finally {
2315 + uploadBtn.disabled = false;
2316 + sendBtn.disabled = false;
2317 + uploadBtn.innerHTML = originalBtnContent;
2318 + this.value = ''; // Reset file input
2319 + }
2320 + });
2321 +
2322 + // Remove button click handlers
2323 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2324 + e.preventDefault();
2325 + e.stopPropagation();
2326 + removeActivePdf();
2327 + });
2328 +
2329 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2330 + e.preventDefault();
2331 + e.stopPropagation();
2332 + removeActiveWord();
2333 + });
2334 +
2335 + // Window resize handlers
2336 + $(window).on('resize orientationchange', function() {
2337 + setFullHeight();
2338 + });
2339 +
2340 +
2341 + // ====================================
2342 + // TOOLBAR & STYLING SETUP
2343 + // ====================================
2344 +
2345 + // Apply toolbar settings
2346 + if (mxchatChat.chat_toolbar_toggle === 'on') {
2347 + $('.chat-toolbar').show();
2348 + } else {
2349 + $('.chat-toolbar').hide();
2350 + }
2351 +
2352 + // Apply toolbar icon colors
2353 + const toolbarElements = [
2354 + '#mxchat-chatbot .toolbar-btn svg',
2355 + '#mxchat-chatbot .active-pdf-name',
2356 + '#mxchat-chatbot .active-word-name',
2357 + '#mxchat-chatbot .remove-pdf-btn svg',
2358 + '#mxchat-chatbot .remove-word-btn svg',
2359 + '#mxchat-chatbot .toolbar-perplexity svg'
2360 + ];
2361 +
2362 + toolbarElements.forEach(selector => {
2363 + $(selector).css({
2364 + 'fill': toolbarIconColor,
2365 + 'stroke': toolbarIconColor,
2366 + 'color': toolbarIconColor
2367 + });
2368 + });
2369 +
2370 +
2371 +// ====================================
2372 +// EMAIL COLLECTION SETUP - FIXED VERSION
2373 +// ====================================
2374 +// Only run email collection setup if it's enabled
2375 +if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2376 + //console.log('Email collection is enabled, setting up handlers...');
2377 +
2378 + // Email collection form setup and handlers
2379 + const emailForm = document.getElementById('email-collection-form');
2380 + const emailBlocker = document.getElementById('email-blocker');
2381 + const chatbotWrapper = document.getElementById('chat-container');
2382 +
2383 + if (emailForm && emailBlocker && chatbotWrapper) {
2384 +
2385 + // Add loading state management
2386 + let isSubmitting = false;
2387 +
2388 + // Optimized UI transition functions
2389 + function showEmailForm() {
2390 + emailBlocker.style.display = 'flex';
2391 + chatbotWrapper.style.display = 'none';
2392 + }
2393 +
2394 + function showChatContainer() {
2395 + // Show chat immediately without delay
2396 + emailBlocker.style.display = 'none';
2397 + chatbotWrapper.style.display = 'flex';
2398 +
2399 + // Load chat history only after showing chat container
2400 + if (typeof loadChatHistory === 'function') {
2401 + loadChatHistory();
2402 + }
2403 + }
2404 +
2405 + // Enhanced email validation
2406 + function isValidEmail(email) {
2407 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2408 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2409 + }
2410 +
2411 + // Enhanced name validation
2412 + function isValidName(name) {
2413 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2414 + }
2415 +
2416 + // Show loading state with spinner
2417 + function setSubmissionState(loading) {
2418 + const submitButton = document.getElementById('email-submit-button');
2419 + const emailInput = document.getElementById('user-email');
2420 + const nameInput = document.getElementById('user-name');
2421 +
2422 + if (loading) {
2423 + isSubmitting = true;
2424 + if (submitButton) submitButton.disabled = true;
2425 + if (emailInput) emailInput.disabled = true;
2426 + if (nameInput) nameInput.disabled = true;
2427 +
2428 + // Store original content and add spinner
2429 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2430 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2431 +
2432 + // Add loading spinner while keeping original text
2433 + const originalText = submitButton.textContent;
2434 + submitButton.innerHTML = `
2435 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2436 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2437 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2438 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2439 + </circle>
2440 + </svg>
2441 + ${originalText}
2442 + `;
2443 +
2444 + submitButton.style.opacity = '0.8';
2445 + }
2446 + } else {
2447 + isSubmitting = false;
2448 + if (submitButton) submitButton.disabled = false;
2449 + if (emailInput) emailInput.disabled = false;
2450 + if (nameInput) nameInput.disabled = false;
2451 +
2452 + // Restore original content
2453 + if (submitButton) {
2454 + const originalHtml = submitButton.getAttribute('data-original-html');
2455 + if (originalHtml) {
2456 + submitButton.innerHTML = originalHtml;
2457 + }
2458 + submitButton.style.opacity = '1';
2459 + }
2460 + }
2461 + }
2462 +
2463 + // Error display functions
2464 + function showEmailError(message) {
2465 + clearEmailError();
2466 +
2467 + const errorDiv = document.createElement('div');
2468 + errorDiv.className = 'email-error';
2469 + errorDiv.style.cssText = `
2470 + color: #e74c3c;
2471 + font-size: 12px;
2472 + margin-top: 8px;
2473 + padding: 4px 0;
2474 + animation: fadeInError 0.3s ease;
2475 + `;
2476 + errorDiv.textContent = message;
2477 +
2478 + // Add CSS animation if not already present
2479 + if (!document.getElementById('email-error-styles')) {
2480 + const style = document.createElement('style');
2481 + style.id = 'email-error-styles';
2482 + style.textContent = `
2483 + @keyframes fadeInError {
2484 + from { opacity: 0; transform: translateY(-5px); }
2485 + to { opacity: 1; transform: translateY(0); }
2486 + }
2487 + .email-input-shake {
2488 + animation: shake 0.5s ease-in-out;
2489 + }
2490 + @keyframes shake {
2491 + 0%, 100% { transform: translateX(0); }
2492 + 25% { transform: translateX(-5px); }
2493 + 75% { transform: translateX(5px); }
2494 + }
2495 + @keyframes spin {
2496 + from { transform: rotate(0deg); }
2497 + to { transform: rotate(360deg); }
2498 + }
2499 + .email-spinner {
2500 + display: inline-block;
2501 + vertical-align: middle;
2502 + }
2503 + `;
2504 + document.head.appendChild(style);
2505 + }
2506 +
2507 + emailForm.appendChild(errorDiv);
2508 +
2509 + // Add shake animation to inputs
2510 + const emailInput = document.getElementById('user-email');
2511 + const nameInput = document.getElementById('user-name');
2512 +
2513 + if (emailInput) {
2514 + emailInput.classList.add('email-input-shake');
2515 + setTimeout(() => {
2516 + emailInput.classList.remove('email-input-shake');
2517 + }, 500);
2518 + }
2519 +
2520 + if (nameInput) {
2521 + nameInput.classList.add('email-input-shake');
2522 + setTimeout(() => {
2523 + nameInput.classList.remove('email-input-shake');
2524 + }, 500);
2525 + }
2526 + }
2527 +
2528 + function clearEmailError() {
2529 + const existingErrors = emailForm.querySelectorAll('.email-error');
2530 + existingErrors.forEach(error => error.remove());
2531 + }
2532 +
2533 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2534 + //console.log('Setting up form submit handler...');
2535 +
2536 + // Remove any existing event listeners first
2537 + emailForm.removeEventListener('submit', handleFormSubmit);
2538 +
2539 + // Add the form submit handler
2540 + emailForm.addEventListener('submit', handleFormSubmit);
2541 +
2542 + function handleFormSubmit(event) {
2543 + //console.log('Form submit handler triggered!');
2544 + event.preventDefault();
2545 + event.stopPropagation();
2546 +
2547 + // Prevent double submission
2548 + if (isSubmitting) {
2549 + //console.log('Already submitting, ignoring...');
2550 + return false;
2551 + }
2552 +
2553 + const userEmail = document.getElementById('user-email').value.trim();
2554 + const nameInput = document.getElementById('user-name');
2555 + const userName = nameInput ? nameInput.value.trim() : '';
2556 + const sessionId = getChatSession();
2557 +
2558 + //console.log('Form data:', { userEmail, userName, sessionId });
2559 +
2560 + // Validate email before submission
2561 + if (!userEmail) {
2562 + showEmailError('Please enter your email address.');
2563 + return false;
2564 + }
2565 +
2566 + if (!isValidEmail(userEmail)) {
2567 + showEmailError('Please enter a valid email address.');
2568 + return false;
2569 + }
2570 +
2571 + // Validate name if field exists
2572 + if (nameInput && !isValidName(userName)) {
2573 + showEmailError('Please enter a valid name (2-100 characters).');
2574 + return false;
2575 + }
2576 +
2577 + // Clear any existing errors
2578 + clearEmailError();
2579 + setSubmissionState(true);
2580 +
2581 + //console.log('Sending AJAX request...');
2582 +
2583 + // Prepare form data with optional name
2584 + const formData = new URLSearchParams({
2585 + action: 'mxchat_handle_save_email_and_response',
2586 + email: userEmail,
2587 + session_id: sessionId,
2588 + nonce: mxchatChat.nonce,
2589 + });
2590 +
2591 + // Add name to form data if provided
2592 + if (userName) {
2593 + formData.append('name', userName);
2594 + }
2595 +
2596 + fetch(mxchatChat.ajax_url, {
2597 + method: 'POST',
2598 + headers: {
2599 + 'Content-Type': 'application/x-www-form-urlencoded',
2600 + },
2601 + body: formData
2602 + })
2603 + .then((response) => {
2604 + //console.log('Response received:', response);
2605 + if (!response.ok) {
2606 + throw new Error(`HTTP error! status: ${response.status}`);
2607 + }
2608 + return response.json();
2609 + })
2610 + .then((data) => {
2611 + //console.log('Response data:', data);
2612 + setSubmissionState(false);
2613 +
2614 + if (data.success) {
2615 + // Show chat immediately
2616 + showChatContainer();
2617 +
2618 + // Handle bot response if provided
2619 + if (data.message && typeof appendMessage === 'function') {
2620 + setTimeout(() => {
2621 + appendMessage('bot', data.message);
2622 + if (typeof scrollToBottom === 'function') {
2623 + scrollToBottom();
2624 + }
2625 + }, 100);
2626 + }
2627 + } else {
2628 + showEmailError(data.message || 'Failed to save email. Please try again.');
2629 + }
2630 + })
2631 + .catch((error) => {
2632 + //console.error('Email submission error:', error);
2633 + setSubmissionState(false);
2634 + showEmailError('An error occurred. Please try again.');
2635 + });
2636 +
2637 + return false; // Extra prevention
2638 + }
2639 +
2640 + // Real-time email validation
2641 + const emailInput = document.getElementById('user-email');
2642 + if (emailInput) {
2643 + let validationTimeout;
2644 +
2645 + emailInput.addEventListener('input', function() {
2646 + // Clear previous validation timeout
2647 + if (validationTimeout) {
2648 + clearTimeout(validationTimeout);
2649 + }
2650 +
2651 + // Debounce validation
2652 + validationTimeout = setTimeout(() => {
2653 + const email = this.value.trim();
2654 + clearEmailError();
2655 +
2656 + if (email && !isValidEmail(email)) {
2657 + showEmailError('Please enter a valid email address.');
2658 + }
2659 + }, 500);
2660 + });
2661 +
2662 + // Handle Enter key
2663 + emailInput.addEventListener('keypress', function(e) {
2664 + if (e.key === 'Enter' && !isSubmitting) {
2665 + e.preventDefault();
2666 + emailForm.dispatchEvent(new Event('submit'));
2667 + }
2668 + });
2669 + }
2670 +
2671 + // Real-time name validation
2672 + const nameInput = document.getElementById('user-name');
2673 + if (nameInput) {
2674 + let nameValidationTimeout;
2675 +
2676 + nameInput.addEventListener('input', function() {
2677 + // Clear previous validation timeout
2678 + if (nameValidationTimeout) {
2679 + clearTimeout(nameValidationTimeout);
2680 + }
2681 +
2682 + // Debounce validation
2683 + nameValidationTimeout = setTimeout(() => {
2684 + const name = this.value.trim();
2685 + clearEmailError();
2686 +
2687 + if (name && !isValidName(name)) {
2688 + showEmailError('Name must be between 2 and 100 characters.');
2689 + }
2690 + }, 500);
2691 + });
2692 +
2693 + // Handle Enter key
2694 + nameInput.addEventListener('keypress', function(e) {
2695 + if (e.key === 'Enter' && !isSubmitting) {
2696 + e.preventDefault();
2697 + emailForm.dispatchEvent(new Event('submit'));
2698 + }
2699 + });
2700 + }
2701 +
2702 + // Initial state check
2703 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2704 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2705 +
2706 + const emailState = mxchatChat.initial_email_state;
2707 + if (emailState.show_email_form) {
2708 + showEmailForm();
2709 + } else {
2710 + showChatContainer();
2711 + }
2712 + } else {
2713 + // Check email status via AJAX
2714 + setTimeout(checkSessionAndEmail, 100);
2715 + }
2716 +
2717 + // Check if email exists for the current session
2718 + function checkSessionAndEmail() {
2719 + const sessionId = getChatSession();
2720 +
2721 + fetch(mxchatChat.ajax_url, {
2722 + method: 'POST',
2723 + headers: {
2724 + 'Content-Type': 'application/x-www-form-urlencoded',
2725 + },
2726 + body: new URLSearchParams({
2727 + action: 'mxchat_check_email_provided',
2728 + session_id: sessionId,
2729 + nonce: mxchatChat.nonce,
2730 + })
2731 + })
2732 + .then((response) => {
2733 + if (!response.ok) {
2734 + throw new Error(`HTTP error! status: ${response.status}`);
2735 + }
2736 + return response.json();
2737 + })
2738 + .then((data) => {
2739 + if (data.success) {
2740 + if (data.data.logged_in || data.data.email) {
2741 + showChatContainer();
2742 + } else {
2743 + showEmailForm();
2744 + }
2745 + } else {
2746 + // On error, default to showing email form
2747 + showEmailForm();
2748 + }
2749 + })
2750 + .catch((error) => {
2751 + //console.warn('Email check failed, defaulting to email form:', error);
2752 + showEmailForm();
2753 + });
2754 + }
2755 +
2756 + } else {
2757 + console.error('Email collection is enabled but essential elements are missing:', {
2758 + emailForm: !!emailForm,
2759 + emailBlocker: !!emailBlocker,
2760 + chatbotWrapper: !!chatbotWrapper
2761 + });
2762 + }
2763 +} else {
2764 + //console.log('Email collection is disabled');
2765 +}
2766 +
2767 + // Open chatbot when pre-chat message is clicked
2768 + $(document).on('click', '#pre-chat-message', function() {
2769 + var chatbot = $('#floating-chatbot');
2770 + if (chatbot.hasClass('hidden')) {
2771 + chatbot.removeClass('hidden').addClass('visible');
2772 + $('#floating-chatbot-button').addClass('hidden');
2773 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
2774 + disableScroll(); // Disable scroll when chatbot opens
2775 + }
2776 + });
2777 +
2778 + var closeButton = document.querySelector('.close-pre-chat-message');
2779 + if (closeButton) {
2780 + closeButton.addEventListener('click', function() {
2781 + $('#pre-chat-message').fadeOut(200); // Hide the message
2782 +
2783 + // Send an AJAX request to set the transient flag for 24 hours
2784 + $.ajax({
2785 + url: mxchatChat.ajax_url,
2786 + type: 'POST',
2787 + data: {
2788 + action: 'mxchat_dismiss_pre_chat_message',
2789 + _ajax_nonce: mxchatChat.nonce
2790 + },
2791 + success: function() {
2792 + //console.log('Pre-chat message dismissed for 24 hours.');
2793 +
2794 + // Ensure the message is hidden after dismissal
2795 + $('#pre-chat-message').hide();
2796 + },
2797 + error: function() {
2798 + //console.error('Failed to dismiss pre-chat message.');
2799 + }
2800 + });
2801 + });
2802 + }
2803 +
2804 +
2805 +function hasQuickQuestions() {
2806 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
2807 + return questionButtons.length > 0;
2808 +}
2809 +
2810 +function collapseQuickQuestions() {
2811 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2812 + if (questionsContainer && hasQuickQuestions()) {
2813 + questionsContainer.classList.add('collapsed');
2814 + questionsContainer.classList.add('has-been-collapsed');
2815 + try {
2816 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2817 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
2818 + } catch (e) {
2819 + // Ignore if sessionStorage is not available
2820 + }
2821 + }
2822 +}
2823 +
2824 +function expandQuickQuestions() {
2825 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2826 + if (questionsContainer && hasQuickQuestions()) {
2827 + questionsContainer.classList.remove('collapsed');
2828 + try {
2829 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
2830 + } catch (e) {
2831 + // Ignore if sessionStorage is not available
2832 + }
2833 + }
2834 +}
2835 +
2836 +function checkQuickQuestionsState() {
2837 + if (!hasQuickQuestions()) {
2838 + return; // Don't do anything if no questions exist
2839 + }
2840 +
2841 + try {
2842 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2843 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2844 +
2845 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2846 + if (questionsContainer) {
2847 + if (hasBeenCollapsed === 'true') {
2848 + questionsContainer.classList.add('has-been-collapsed');
2849 + }
2850 + if (isCollapsed === 'true') {
2851 + questionsContainer.classList.add('collapsed');
2852 + }
2853 + }
2854 + } catch (e) {
2855 + // Ignore if sessionStorage is not available
2856 + }
2857 +}
2858 +
2859 +// Global delegation for dynamically added links as fallback
2860 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
2861 + const $link = $(this);
2862 + const messageDiv = $link.closest('.bot-message, .agent-message');
2863 +
2864 + // Only process bot/agent message links
2865 + if (messageDiv.length > 0) {
2866 + const originalHref = $link.attr('href');
2867 +
2868 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2869 + e.preventDefault();
2870 + e.stopPropagation();
2871 +
2872 + // Mark as tracked
2873 + $link.attr('data-tracked', 'true');
2874 +
2875 + // Get message context from the message div
2876 + const messageText = messageDiv.text().substring(0, 200);
2877 +
2878 + $.ajax({
2879 + url: mxchatChat.ajax_url,
2880 + type: 'POST',
2881 + data: {
2882 + action: 'mxchat_track_url_click',
2883 + session_id: getChatSession(),
2884 + url: originalHref,
2885 + message_context: messageText,
2886 + nonce: mxchatChat.nonce
2887 + },
2888 + complete: function() {
2889 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
2890 + window.open(originalHref, '_blank');
2891 + } else {
2892 + window.location.href = originalHref;
2893 + }
2894 + }
2895 + });
2896 +
2897 + return false;
2898 + }
2899 + }
2900 +});
2901 +
2902 +
2903 +
2904 +
2905 +// ====================================
2906 +// MAIN INITIALIZATION
2907 +// ====================================
2908 +
2909 +if ($('#floating-chatbot').hasClass('hidden')) {
2910 + $('#floating-chatbot-button').removeClass('hidden');
2911 +}
2912 +// Initialize when document is ready
2913 +setFullHeight();
2914 +trackOriginatingPage();
2915 +
2916 +// Only load chat history if email collection is disabled
2917 +if (mxchatChat.email_collection_enabled !== 'on') {
2918 + loadChatHistory();
2919 +}
2920 +
2921 +initializeChatVisibility();
2922 +
2923 +// Make functions globally available for add-ons
2924 +window.hasQuickQuestions = hasQuickQuestions;
2925 +window.collapseQuickQuestions = collapseQuickQuestions;
2926 +window.appendMessage = appendMessage;
2927 +window.appendThinkingMessage = appendThinkingMessage;
2928 +window.scrollToBottom = scrollToBottom;
2929 +window.scrollElementToTop = scrollElementToTop;
2930 +window.replaceLastMessage = replaceLastMessage;
2931 +window.callMxChat = callMxChat;
2932 +window.callMxChatStream = callMxChatStream;
2933 +window.shouldUseStreaming = shouldUseStreaming;
2934 +window.getChatSession = getChatSession;
2935 +window.getPageContext = getPageContext;
2936 +window.updateStreamingMessage = updateStreamingMessage;
2937 +
2938 +}); // End of jQuery ready
2939 +
2940 +
2941 +// ====================================
2942 +// GLOBAL EVENT LISTENERS (Outside jQuery)
2943 +// ====================================
2944 +
2945 +// Event listener for copy button (code blocks)
2946 +document.addEventListener("click", (e) => {
2947 + if (e.target.classList.contains("mxchat-copy-button")) {
2948 + const copyButton = e.target;
2949 + const codeBlock = copyButton
2950 + .closest(".mxchat-code-block-container")
2951 + .querySelector(".mxchat-code-block code");
2952 +
2953 + if (codeBlock) {
2954 + // Preserve formatting using innerText
2955 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
2956 + copyButton.textContent = "Copied!";
2957 + copyButton.setAttribute("aria-label", "Copied to clipboard");
2958 +
2959 + setTimeout(() => {
2960 + copyButton.textContent = "Copy";
2961 + copyButton.setAttribute("aria-label", "Copy to clipboard");
2962 + }, 2000);
2963 + });
2964 + }
2965 + }
2966 +});
2967 +