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MxChat – AI Chatbot & Content Generation for WordPress / 2.5.5
MxChat – AI Chatbot & Content Generation for WordPress v2.5.5
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← All changes | js/chat-script.js +1160 -2268 3.2.62.5.5 View file →
@@ -1,246 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads. The state machine below
5 - // queues callbacks so a chat-send that fires while the refresh AJAX is still
6 - // in flight waits for the fresh nonce instead of racing it with the stale
7 - // cached value (which would 403 as "Access denied" on the first message).
8 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
9 - var nonceRefreshCallbacks = [];
10 - function refreshNonceIfNeeded(callback) {
11 - if (typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
12 - if (callback) callback();
13 - return;
14 - }
15 - if (nonceRefreshState === 'done') {
16 - if (callback) callback();
17 - return;
18 - }
19 - if (callback) nonceRefreshCallbacks.push(callback);
20 - if (nonceRefreshState === 'pending') {
21 - return;
22 - }
23 - nonceRefreshState = 'pending';
24 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
25 - .done(function(res) {
26 - if (res && res.success && res.data && res.data.nonce) {
27 - mxchatChat.nonce = res.data.nonce;
28 - }
29 - })
30 - .always(function() {
31 - nonceRefreshState = 'done';
32 - var pending = nonceRefreshCallbacks;
33 - nonceRefreshCallbacks = [];
34 - pending.forEach(function(cb) { try { cb(); } catch (e) {} });
35 - });
36 - }
37 -
2 +
38 3 // ====================================
39 - // MULTI-INSTANCE MANAGEMENT SYSTEM
40 - // ====================================
41 -
42 - // Instance registry - tracks all chatbot instances on the page
43 - const MxChatInstances = {
44 - instances: {},
45 -
46 - // Initialize an instance for a bot
47 - init: function(botId) {
48 - if (!this.instances[botId]) {
49 - // When persistence is OFF, track when this session started
50 - // so the AI only sees messages from this page load
51 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
52 -
53 - this.instances[botId] = {
54 - botId: botId,
55 - sessionId: null,
56 - lastSeenMessageId: '',
57 - notificationCheckInterval: null,
58 - pollingInterval: null,
59 - processedMessageIds: new Set(),
60 - activePdfFile: null,
61 - activeWordFile: null,
62 - chatHistoryLoaded: false,
63 - isStreaming: false,
64 - // Fresh context timestamp - only used when persistence is OFF
65 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
66 - };
67 - }
68 - return this.instances[botId];
69 - },
70 -
71 - // Get instance by botId
72 - get: function(botId) {
73 - return this.instances[botId] || this.init(botId);
74 - },
75 -
76 - // Get all active bot IDs
77 - getAllBotIds: function() {
78 - return Object.keys(this.instances);
79 - },
80 -
81 - // Session management per bot
82 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
83 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
84 - getChatSession: function(botId) {
85 - var cookieName = 'mxchat_session_id_' + botId;
86 - var storageKey = 'mxchat_session_id_' + botId;
87 - var sessionId = getCookie(cookieName);
88 -
89 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
90 - if (!sessionId) {
91 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
92 - }
93 -
94 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
95 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
96 - // storage). Without this, ensureSession() can generate and store an ID that
97 - // getChatSession() then can't read back, causing null session_ids on send.
98 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
99 - sessionId = this.instances[botId].sessionId;
100 - }
101 -
102 - // Guard against stored sentinel values that indicate earlier broken writes.
103 - if (sessionId === 'null' || sessionId === 'undefined') {
104 - sessionId = null;
105 - }
106 -
107 - // Re-sync cookie from localStorage if cookie was lost
108 - if (sessionId && !getCookie(cookieName)) {
109 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
110 - }
111 -
112 - return sessionId || null;
113 - },
114 -
115 - // Lazy session initializer — called on first user interaction
116 - ensureSession: function(botId) {
117 - botId = botId || 'default';
118 - var instance = this.instances[botId] || this.init(botId);
119 -
120 - if (instance.sessionId) {
121 - return instance.sessionId;
122 - }
123 -
124 - // Check for existing session from cookie or localStorage
125 - var existingSession = this.getChatSession(botId);
126 -
127 - if (existingSession) {
128 - instance.sessionId = existingSession;
129 - } else {
130 - // Brand new session
131 - var newId = generateSessionId();
132 - this.setChatSession(botId, newId);
133 - instance.sessionId = newId;
134 - }
135 -
136 - // Now that we have a session, do the deferred work
137 - refreshNonceIfNeeded();
138 - trackOriginatingPage();
139 -
140 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
141 - // so we do NOT call it here to avoid a race condition.
142 -
143 - return instance.sessionId;
144 - },
145 -
146 - setChatSession: function(botId, sessionId) {
147 - var cookieName = 'mxchat_session_id_' + botId;
148 - var storageKey = 'mxchat_session_id_' + botId;
149 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
150 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
151 - if (this.instances[botId]) {
152 - this.instances[botId].sessionId = sessionId;
153 - }
154 - },
155 -
156 - resetChatSession: function(botId) {
157 - // Clear old session from localStorage before setting new one
158 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
159 - var newSessionId = generateSessionId();
160 - this.setChatSession(botId, newSessionId);
161 - var $chatBox = getElement(botId, 'chat-box');
162 - if ($chatBox.length) {
163 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
164 - }
165 - if (this.instances[botId]) {
166 - this.instances[botId].chatHistoryLoaded = false;
167 - this.instances[botId].processedMessageIds = new Set();
168 - }
169 - },
170 -
171 - // Silent reset — new session ID without clearing the chat UI
172 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
173 - silentResetSession: function(botId) {
174 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
175 - var newSessionId = generateSessionId();
176 - this.setChatSession(botId, newSessionId);
177 - if (this.instances[botId]) {
178 - this.instances[botId].sessionId = newSessionId;
179 - }
180 - return newSessionId;
181 - }
182 - };
183 -
184 - // ====================================
185 - // ELEMENT SELECTOR HELPERS
186 - // ====================================
187 -
188 - // Check if a specific bot has an AI theme assigned (skip inline colors)
189 - function shouldSkipInlineColors(botId) {
190 - // If global AI theme is active, skip inline colors for all bots
191 - if (mxchatChat.skip_inline_colors) {
192 - return true;
193 - }
194 - // Check if this specific bot has a theme assignment
195 - var botAssignments = mxchatChat.bot_theme_assignments || {};
196 - return botAssignments.hasOwnProperty(botId);
197 - }
198 -
199 - // Get element by ID with bot suffix - returns jQuery object
200 - function getElement(botId, elementName) {
201 - return $('#' + elementName + '-' + botId);
202 - }
203 -
204 - // Get element by ID with bot suffix - returns DOM element
205 - function getElementDOM(botId, elementName) {
206 - return document.getElementById(elementName + '-' + botId);
207 - }
208 -
209 - // Get bot ID from any element within a chatbot instance
210 - function getBotIdFromElement(element) {
211 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
212 - if ($wrapper.length) {
213 - return $wrapper.data('bot-id') || 'default';
214 - }
215 - // Fallback: try to find from floating container
216 - var $floating = $(element).closest('.floating-chatbot');
217 - if ($floating.length) {
218 - var id = $floating.attr('id') || '';
219 - var match = id.match(/floating-chatbot-(.+)/);
220 - if (match) return match[1];
221 - }
222 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
223 - var elementId = $(element).attr('id') || '';
224 - if (elementId) {
225 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
226 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
227 - if (idMatch) return idMatch[1];
228 - }
229 - return 'default';
230 - }
231 -
232 - // Get wrapper element for a bot
233 - function getWrapper(botId) {
234 - return getElement(botId, 'mxchat-chatbot-wrapper');
235 - }
236 -
237 - // ====================================
238 4 // GLOBAL VARIABLES & CONFIGURATION
239 5 // ====================================
240 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
241 -
242 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
243 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
244 10 var userMessageFontColor = mxchatChat.user_message_font_color;
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -245,64 +11,53 @@
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
247 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
248 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
249 -
15 +
250 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
251 26
252 27 // ====================================
253 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
254 29 // ====================================
255 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
256 50 function getCookie(name) {
257 51 let value = "; " + document.cookie;
258 52 let parts = value.split("; " + name + "=");
259 53 if (parts.length == 2) return parts.pop().split(";").shift();
260 54 }
261 -
55 +
262 56 function generateSessionId() {
263 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
264 58 }
265 59
266 - // Legacy function - now delegates to instance manager
267 - function getChatSession(botId) {
268 - botId = botId || 'default';
269 - return MxChatInstances.getChatSession(botId);
270 - }
271 -
272 - function setChatSession(sessionId, botId) {
273 - botId = botId || 'default';
274 - MxChatInstances.setChatSession(botId, sessionId);
275 - }
276 -
277 - function resetChatSession(botId) {
278 - botId = botId || 'default';
279 - MxChatInstances.resetChatSession(botId);
280 - }
281 -
282 - // ====================================
283 - // INITIALIZE ALL CHATBOT INSTANCES
284 - // ====================================
285 -
286 - function initializeAllInstances() {
287 - // Find all chatbot wrappers on the page
288 - $('.mxchat-chatbot-wrapper').each(function() {
289 - var botId = $(this).data('bot-id') || 'default';
290 - MxChatInstances.init(botId);
291 - initializeBotInstance(botId);
292 - });
293 - }
294 -
295 - function initializeBotInstance(botId) {
296 - var instance = MxChatInstances.get(botId);
297 -
298 - // Initialize quick questions state for this bot
299 - checkQuickQuestionsState(botId);
300 -
301 - // Note: Event handlers use event delegation with class selectors,
302 - // so they work automatically for all instances without per-bot setup
303 - }
304 -
305 60 // ====================================
306 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
307 62 // ====================================
308 63
@@ -447,123 +202,70 @@
447 202
448 203 // ====================================
449 204 // CORE CHAT FUNCTIONALITY
450 205 // ====================================
451 -
452 -// Helper functions to disable/enable chat input while waiting for response
453 -function disableChatInput(botId) {
454 - botId = botId || 'default';
455 - var chatInput = getElementDOM(botId, 'chat-input');
456 - var sendButton = getElementDOM(botId, 'send-button');
457 - if (chatInput) {
458 - chatInput.disabled = true;
459 - chatInput.style.opacity = '0.6';
460 - }
461 - if (sendButton) {
462 - sendButton.disabled = true;
463 - sendButton.style.opacity = '0.5';
464 - sendButton.style.pointerEvents = 'none';
465 - }
466 -}
467 -
468 -function enableChatInput(botId) {
469 - botId = botId || 'default';
470 - var chatInput = getElementDOM(botId, 'chat-input');
471 - var sendButton = getElementDOM(botId, 'send-button');
472 - if (chatInput) {
473 - chatInput.disabled = false;
474 - chatInput.style.opacity = '1';
475 - chatInput.focus();
476 - }
477 - if (sendButton) {
478 - sendButton.disabled = false;
479 - sendButton.style.opacity = '1';
480 - sendButton.style.pointerEvents = 'auto';
481 - }
482 -}
483 -
484 206 // Update your existing sendMessage function
485 -function sendMessage(botId) {
486 - botId = botId || 'default';
487 - MxChatInstances.ensureSession(botId);
488 - var $chatInput = getElement(botId, 'chat-input');
489 - var message = $chatInput.val();
490 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
491 210 // ADD PROMPT HOOK HERE
492 - if (typeof customMxChatFilter === 'function') {
493 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
494 213 }
495 -
214 +
496 215 if (message) {
497 - // Don't disable input in live agent mode - let users chat freely
498 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
499 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
500 - if (!isAgentMode) {
501 - disableChatInput(botId);
502 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
503 219
504 - appendMessage("user", message, '', [], false, botId);
505 - $chatInput.val('');
506 - $chatInput.css('height', 'auto');
507 -
508 - if (hasQuickQuestions(botId)) {
509 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
510 222 }
511 - appendThinkingMessage(botId);
512 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
513 225
514 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
515 227
516 228 // Check if streaming is enabled AND supported for this model
517 229 if (shouldUseStreaming(currentModel)) {
518 230 callMxChatStream(message, function(response) {
519 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
520 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
521 233 } else {
522 234 callMxChat(message, function(response) {
523 - replaceLastMessage("bot", response, '', [], botId);
524 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
525 237 }
526 238 }
527 239 }
528 240
529 241 // Update your existing sendMessageToChatbot function
530 -function sendMessageToChatbot(message, botId) {
531 - botId = botId || 'default';
532 - MxChatInstances.ensureSession(botId);
533 -
242 +function sendMessageToChatbot(message) {
534 243 // ADD PROMPT HOOK HERE
535 244 if (typeof customMxChatFilter === 'function') {
536 245 message = customMxChatFilter(message, "prompt");
537 246 }
247 +
248 + var sessionId = getChatSession();
538 249
539 - // Don't disable input in live agent mode - let users chat freely
540 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
541 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
542 - if (!isAgentMode) {
543 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
544 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
545 255
546 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
547 257
548 - if (hasQuickQuestions(botId)) {
549 - collapseQuickQuestions(botId);
550 - }
551 - appendThinkingMessage(botId);
552 - scrollToBottom(botId);
553 -
554 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
555 -
556 258 // Check if streaming is enabled AND supported for this model
557 259 if (shouldUseStreaming(currentModel)) {
558 260 callMxChatStream(message, function(response) {
559 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
560 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
561 263 } else {
562 264 callMxChat(message, function(response) {
563 - getElement(botId, 'chat-box').find('.temporary-message').remove();
564 - replaceLastMessage("bot", response, '', [], botId);
565 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
566 268 }
567 269 }
568 270
569 271 // Updated shouldUseStreaming function with debugging
@@ -606,65 +308,37 @@
606 308 updateChatModeIndicator('agent');
607 309 }
608 310 }
609 311
610 -// Function to get bot ID from any element or wrapper
611 -// If element is provided, finds the bot ID from its wrapper
612 -// If no element, returns 'default' (for backward compatibility)
613 -function getMxChatBotId(element) {
614 - if (element) {
615 - return getBotIdFromElement(element);
616 - }
617 - // Fallback: find first chatbot wrapper on page
618 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
619 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
620 316 }
621 317
622 -function callMxChat(message, callback, botId) {
623 - botId = botId || getMxChatBotId();
624 -
625 - // Store the message in case we need to retry after session reset
626 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
627 -
318 +function callMxChat(message, callback) {
628 319 // Get page context if contextual awareness is enabled
629 320 const pageContext = getPageContext();
630 -
631 - // Get instance for session start timestamp (used when persistence is OFF)
632 - var instance = MxChatInstances.get(botId);
633 -
634 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
635 - // and returns the guaranteed-present session id from the in-memory instance even when
636 - // cookie/localStorage writes are silently blocked by the browser.
637 - var sessionId = MxChatInstances.ensureSession(botId);
638 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
639 - // Last-resort generation to ensure we never POST a null marker.
640 - sessionId = generateSessionId();
641 - MxChatInstances.setChatSession(botId, sessionId);
642 - }
643 -
644 - // Wait for the page-cache nonce refresh to complete before firing the
645 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
646 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
647 - // callback guarantees we read the fresh value. See plan-c5457f.
648 - refreshNonceIfNeeded(function() {
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
649 325 // Prepare AJAX data
650 326 const ajaxData = {
651 327 action: 'mxchat_handle_chat_request',
652 328 message: message,
653 - session_id: sessionId,
329 + session_id: getChatSession(),
654 330 nonce: mxchatChat.nonce,
655 331 current_page_url: window.location.href,
656 332 current_page_title: document.title,
657 - bot_id: botId,
658 - // Pass session start timestamp so AI context matches what user sees
659 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
660 334 };
661 -
335 +
662 336 // Add page context if available
663 337 if (pageContext) {
664 338 ajaxData.page_context = JSON.stringify(pageContext);
665 339 }
666 -
340 +
667 341 // CHECK FOR VISION FLAGS AND ADD THEM
668 342 if (window.mxchatVisionProcessed) {
669 343 ajaxData.vision_processed = true;
670 344 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -673,9 +347,9 @@
673 347 window.mxchatVisionProcessed = false;
674 348 window.mxchatOriginalMessage = null;
675 349 window.mxchatVisionImagesCount = 0;
676 350 }
677 -
351 +
678 352 $.ajax({
679 353 url: mxchatChat.ajax_url,
680 354 type: 'POST',
681 355 dataType: 'json',
@@ -680,78 +354,32 @@
680 354 type: 'POST',
681 355 dataType: 'json',
682 356 data: ajaxData,
683 357 success: function(response) {
684 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
685 374 if (response.chat_mode) {
686 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
687 377 }
688 378
689 - // Also check in data property if response is wrapped
690 - if (response.data && response.data.chat_mode) {
691 - updateChatModeIndicator(response.data.chat_mode, botId);
692 - }
693 -
694 - // SECURITY FIX: Check for errors FIRST before checking for success
695 - // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
696 - if (response.success === false || (response.data && response.data.error_message)) {
697 - let errorMessage = "";
698 - let errorCode = "";
699 -
700 - // Check various possible error locations in the response
701 - if (response.data && response.data.error_message) {
702 - errorMessage = response.data.error_message;
703 - errorCode = response.data.error_code || "";
704 - } else if (response.error_message) {
705 - errorMessage = response.error_message;
706 - errorCode = response.error_code || "";
707 - } else if (response.message) {
708 - errorMessage = response.message;
709 - } else if (typeof response.data === 'string') {
710 - errorMessage = response.data;
711 - } else {
712 - // Fallback for any other unexpected response format
713 - errorMessage = "An error occurred. Please try again or contact support.";
714 - }
715 -
716 - // Handle session reset action (IP changed, session expired, etc.)
717 - // Silent reset — keep chat UI intact, just get a new session and retry
718 - if (response.data && response.data.action === 'reset_session') {
719 - MxChatInstances.silentResetSession(botId);
720 - // Re-send the original message with the new session (user message is already displayed)
721 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
722 - if (originalMessage) {
723 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
724 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
725 - if (shouldUseStreaming(currentModel)) {
726 - callMxChatStream(originalMessage, function(response) {
727 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
728 - }, botId);
729 - } else {
730 - callMxChat(originalMessage, function(response) {
731 - replaceLastMessage("bot", response, '', [], botId);
732 - }, botId);
733 - }
734 - }
735 - return;
736 - }
737 -
738 - // Format user-friendly error message
739 - let displayMessage = errorMessage;
740 -
741 - // Customize message for admin users
742 - if (mxchatChat.is_admin) {
743 - // For admin users, show more technical details including error code
744 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
745 - }
746 -
747 - replaceLastMessage("bot", displayMessage, '', [], botId);
748 - return; // Exit early for errors
749 - }
750 -
751 - // NOW check if this is a successful response by looking for text, html, or message fields
379 + // First check if this is a successful response by looking for text, html, or message fields
752 380 // This preserves compatibility with your server response format
753 - if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
381 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
754 382 (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
755 383
756 384 // Handle successful response - this is your original success handling code
757 385
@@ -761,17 +389,16 @@
761 389 let responseMessage = response.message || '';
762 390
763 391 // Add PDF filename handling
764 392 if (response.data && response.data.filename) {
765 - showActivePdf(response.data.filename, botId);
766 - var instance = MxChatInstances.get(botId);
767 - instance.activePdfFile = response.data.filename;
393 + showActivePdf(response.data.filename);
394 + activePdfFile = response.data.filename;
768 395 }
769 396
770 397 // Add redirect check here
771 398 if (response.redirect_url) {
772 399 if (responseText) {
773 - replaceLastMessage("bot", responseText, '', [], botId);
400 + replaceLastMessage("bot", responseText);
774 401 }
775 402 setTimeout(() => {
776 403 window.location.href = response.redirect_url;
777 404 }, 1500);
@@ -779,17 +406,15 @@
779 406 }
780 407
781 408 // Check for live agent response
782 409 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
783 - removeThinkingDots(botId);
784 - updateChatModeIndicator('agent', botId);
785 - enableChatInput(botId);
410 + updateChatModeIndicator('agent');
786 411 return;
787 412 }
788 413
789 414 // Handle the message and show notification if chat is hidden
790 415 if (responseText || responseHtml || responseMessage) {
791 -
416 +
792 417 // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
793 418 if (responseText && typeof customMxChatFilter === 'function') {
794 419 responseText = customMxChatFilter(responseText, "response");
795 420 }
@@ -795,53 +420,89 @@
795 420 }
796 421 if (responseMessage && typeof customMxChatFilter === 'function') {
797 422 responseMessage = customMxChatFilter(responseMessage, "response");
798 423 }
799 -
424 +
800 425 // Update the messages as before
801 426 if (responseText && responseHtml) {
802 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
427 + replaceLastMessage("bot", responseText, responseHtml);
803 428 } else if (responseText) {
804 - replaceLastMessage("bot", responseText, '', [], botId);
429 + replaceLastMessage("bot", responseText);
805 430 } else if (responseHtml) {
806 - replaceLastMessage("bot", "", responseHtml, [], botId);
431 + replaceLastMessage("bot", "", responseHtml);
807 432 } else if (responseMessage) {
808 - replaceLastMessage("bot", responseMessage, '', [], botId);
433 + replaceLastMessage("bot", responseMessage);
809 434 }
810 435
811 436 // Check if chat is hidden and show notification
812 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
813 - if ($floatingChatbot.hasClass('hidden')) {
814 - var $badge = getElement(botId, 'chat-notification-badge');
815 - if ($badge.length) {
816 - $badge.show();
437 + if ($('#floating-chatbot').hasClass('hidden')) {
438 + const badge = $('#chat-notification-badge');
439 + if (badge.length) {
440 + badge.show();
817 441 }
818 442 }
819 443 } else {
820 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
821 - if (response.vectorstore_error) {
822 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
823 - }
824 - replaceLastMessage("bot", emptyMsg, '', [], botId);
444 + ////console.error("Unexpected response format:", response);
445 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
825 446 }
826 447
827 448 if (response.message_id) {
828 - var instance = MxChatInstances.get(botId);
829 - instance.lastSeenMessageId = response.message_id;
449 + lastSeenMessageId = response.message_id;
830 450 }
831 451
832 452 return;
833 453 }
834 454
835 - // Fallback for truly unexpected response formats
836 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
455 + // If we got here, it's likely an error response
456 + // Now we can check for error conditions with our robust error handling
457 +
458 + let errorMessage = "";
459 + let errorCode = "";
460 +
461 + // Check various possible error locations in the response
462 + if (response.data && response.data.error_message) {
463 + errorMessage = response.data.error_message;
464 + errorCode = response.data.error_code || "";
465 + } else if (response.error_message) {
466 + errorMessage = response.error_message;
467 + errorCode = response.error_code || "";
468 + } else if (response.message) {
469 + errorMessage = response.message;
470 + } else if (typeof response.data === 'string') {
471 + errorMessage = response.data;
472 + } else if (!response.success) {
473 + // Explicit check for success: false without other error info
474 + errorMessage = "An error occurred. Please try again or contact support.";
475 + } else {
476 + // Fallback for any other unexpected response format
477 + errorMessage = "Unexpected response received. Please try again or contact support.";
478 + }
479 +
480 + // Log the error with code for debugging
481 + //console.log("Response data:", response.data);
482 + //console.error("API Error:", errorMessage, "Code:", errorCode);
483 +
484 + // Format user-friendly error message
485 + let displayMessage = errorMessage;
486 +
487 + // Customize message for admin users
488 + if (mxchatChat.is_admin) {
489 + // For admin users, show more technical details including error code
490 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
491 + }
492 +
493 + replaceLastMessage("bot", displayMessage);
837 494 },
838 495 error: function(xhr, status, error) {
496 + //console.error("AJAX Error:", status, error);
497 + //console.log("Response Text:", xhr.responseText);
498 +
839 499 let errorMessage = "An unexpected error occurred.";
840 500
841 501 // Try to parse the response if it's JSON
842 502 try {
843 503 const responseJson = JSON.parse(xhr.responseText);
504 + //console.log("Parsed error response:", responseJson);
844 505
845 506 if (responseJson.data && responseJson.data.error_message) {
846 507 errorMessage = responseJson.data.error_message;
847 508 } else if (responseJson.message) {
@@ -861,56 +522,38 @@
861 522 errorMessage = "Server error: The server encountered an issue. Please try again later.";
862 523 }
863 524 }
864 525
865 - replaceLastMessage("bot", errorMessage, '', [], botId);
526 + replaceLastMessage("bot", errorMessage);
866 527 }
867 528 });
868 - }); // refreshNonceIfNeeded
869 529 }
870 530
871 -function callMxChatStream(message, callback, botId) {
872 - botId = botId || getMxChatBotId();
873 -
874 - // Store the message in case we need to retry after session reset
875 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
876 -
877 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
531 +function callMxChatStream(message, callback) {
532 + //console.log("Using streaming for message:", message);
533 +
534 + const currentModel = mxchatChat.model || 'gpt-4o';
878 535 if (!isStreamingSupported(currentModel)) {
879 - callMxChat(message, callback, botId);
536 + //console.log("Streaming not supported, falling back to regular call");
537 + callMxChat(message, callback);
880 538 return;
881 539 }
882 540
883 541 // Get page context if contextual awareness is enabled
884 542 const pageContext = getPageContext();
543 +
544 + // Get bot ID
545 + const botId = getMxChatBotId();
885 546
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
888 -
889 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
890 - // non-string value via String(), so passing `null` would POST the literal string "null"
891 - // and land in the transcripts table as a ghost session. ensureSession() always returns
892 - // a real string even when cookies/localStorage are blocked.
893 - var streamSessionId = MxChatInstances.ensureSession(botId);
894 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
895 - streamSessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, streamSessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh before constructing formData (which
900 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
901 - refreshNonceIfNeeded(function() {
902 547 const formData = new FormData();
903 548 formData.append('action', 'mxchat_stream_chat');
904 549 formData.append('message', message);
905 - formData.append('session_id', streamSessionId);
550 + formData.append('session_id', getChatSession());
906 551 formData.append('nonce', mxchatChat.nonce);
907 552 formData.append('current_page_url', window.location.href);
908 553 formData.append('current_page_title', document.title);
909 - formData.append('bot_id', botId);
910 - // Pass session start timestamp so AI context matches what user sees
911 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
912 -
554 + formData.append('bot_id', botId); // Include bot ID
555 +
913 556 // Add page context if available
914 557 if (pageContext) {
915 558 formData.append('page_context', JSON.stringify(pageContext));
916 559 }
@@ -935,14 +578,17 @@
935 578 body: formData,
936 579 credentials: 'same-origin'
937 580 })
938 581 .then(response => {
582 + //console.log("Streaming response received:", response);
583 +
939 584 // Store the response for potential fallback handling
940 585 const responseClone = response.clone();
941 -
586 +
942 587 if (!response.ok) {
943 588 // Try to get error details from response
944 589 return responseClone.json().then(errorData => {
590 + //console.log("Server returned error response:", errorData);
945 591 throw { isServerError: true, data: errorData };
946 592 }).catch(() => {
947 593 throw new Error('Network response was not ok');
948 594 });
@@ -950,21 +596,26 @@
950 596
951 597 // Check if response is JSON instead of streaming
952 598 const contentType = response.headers.get('content-type');
953 599 if (contentType && contentType.includes('application/json')) {
600 + //console.log("Received JSON response instead of stream");
954 601 return responseClone.json().then(data => {
602 + //console.log("Processing JSON response:", data);
603 +
955 604 // IMMEDIATE CHAT MODE UPDATE for JSON response
956 605 if (data.chat_mode) {
957 - updateChatModeIndicator(data.chat_mode, botId);
606 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
607 + updateChatModeIndicator(data.chat_mode);
958 608 }
959 -
609 +
960 610 // Check for testing panel
961 611 if (window.mxchatTestPanelInstance && data.testing_data) {
612 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
962 613 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
963 614 }
964 -
615 +
965 616 // Handle the JSON response directly
966 - handleNonStreamResponse(data, callback, botId);
617 + handleNonStreamResponse(data, callback);
967 618 return Promise.resolve(); // Prevent further processing
968 619 });
969 620 }
970 621
@@ -975,44 +626,37 @@
975 626
976 627 function processStream() {
977 628 reader.read().then(({ done, value }) => {
978 629 if (done) {
630 + //console.log("Streaming completed, final content:", accumulatedContent);
631 +
979 632 // If streaming completed but no content was received, try to get response as fallback
980 633 if (!streamingStarted || !accumulatedContent) {
634 + //console.log("Stream completed with no content, checking for fallback data");
635 +
981 636 // Try to read the response as JSON
982 637 responseClone.text().then(text => {
983 638 try {
984 639 const data = JSON.parse(text);
985 - if (data.text || data.message || data.html) {
986 - handleNonStreamResponse(data, callback, botId);
640 + if (data.text || data.message) {
641 + handleNonStreamResponse(data, callback);
987 642 } else {
988 643 // No valid data, fall back to regular call
989 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
990 - callMxChat(message, callback, botId);
644 + $('.bot-message.temporary-message').remove();
645 + callMxChat(message, callback);
991 646 }
992 647 } catch (e) {
993 648 // Could not parse, fall back to regular call
994 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
995 - callMxChat(message, callback, botId);
649 + $('.bot-message.temporary-message').remove();
650 + callMxChat(message, callback);
996 651 }
997 652 }).catch(() => {
998 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
999 - callMxChat(message, callback, botId);
653 + $('.bot-message.temporary-message').remove();
654 + callMxChat(message, callback);
1000 655 });
1001 656 return;
1002 657 }
1003 -
1004 - // Re-enable chat input when stream ends with content
1005 - enableChatInput(botId);
1006 -
1007 - // Scroll the user's last message to the top now that the
1008 - // bot's full reply has rendered (gives max reading room).
1009 - var $chatBoxDone = getElement(botId, 'chat-box');
1010 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1011 - if ($lastUserMsgDone.length) {
1012 - scrollElementToTop($lastUserMsgDone, botId);
1013 - }
1014 -
658 +
1015 659 if (callback) {
1016 660 callback(accumulatedContent);
1017 661 }
1018 662 return;
@@ -1026,25 +670,17 @@
1026 670 if (line.startsWith('data: ')) {
1027 671 const data = line.substring(6);
1028 672
1029 673 if (data === '[DONE]') {
674 + //console.log("Received [DONE] signal");
675 +
1030 676 if (!accumulatedContent) {
1031 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1032 - callMxChat(message, callback, botId);
677 + //console.log("No content received before [DONE]");
678 + $('.bot-message.temporary-message').remove();
679 + callMxChat(message, callback);
1033 680 return;
1034 681 }
1035 -
1036 - // Re-enable chat input after streaming completes
1037 - enableChatInput(botId);
1038 -
1039 - // Scroll the user's last message to the top now
1040 - // that the bot's full reply has rendered.
1041 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1042 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1043 - if ($lastUserMsgStreamDone.length) {
1044 - scrollElementToTop($lastUserMsgStreamDone, botId);
1045 - }
1046 -
682 +
1047 683 if (callback) {
1048 684 callback(accumulatedContent);
1049 685 }
1050 686 return;
@@ -1051,16 +687,18 @@
1051 687 }
1052 688
1053 689 try {
1054 690 const json = JSON.parse(data);
1055 -
691 +
1056 692 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1057 693 if (json.chat_mode) {
1058 - updateChatModeIndicator(json.chat_mode, botId);
694 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
695 + updateChatModeIndicator(json.chat_mode);
1059 696 }
1060 -
697 +
1061 698 // Handle testing data
1062 699 if (json.testing_data && !testingDataReceived) {
700 + //console.log('Testing data received in stream:', json.testing_data);
1063 701 if (window.mxchatTestPanelInstance) {
1064 702 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1065 703 testingDataReceived = true;
1066 704 }
@@ -1068,35 +706,31 @@
1068 706 // Handle content streaming
1069 707 else if (json.content) {
1070 708 streamingStarted = true;
1071 709 accumulatedContent += json.content;
1072 - updateStreamingMessage(accumulatedContent, botId);
1073 - }
710 + updateStreamingMessage(accumulatedContent);
711 + }
1074 712 // Handle complete response in stream (fallback response)
1075 - else if (json.text || json.message || json.html) {
1076 - handleNonStreamResponse(json, callback, botId);
713 + else if (json.text || json.message) {
714 + //console.log("Received complete response in stream:", json);
715 + handleNonStreamResponse(json, callback);
1077 716 return;
1078 717 }
1079 718 // Handle errors
1080 719 else if (json.error) {
1081 -
1082 - // Get error message from various possible fields
1083 - let errorMessage = json.error_message || json.message || json.text ||
1084 - (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1085 -
1086 - // Re-enable chat input on error
1087 - enableChatInput(botId);
1088 -
1089 - // Display the error directly in the chat
1090 - replaceLastMessage("bot", errorMessage, '', [], botId);
1091 -
1092 - if (callback) {
1093 - callback(errorMessage);
720 + //console.error("Streaming error:", json.error);
721 +
722 + // Check if we have a fallback response
723 + if (json.fallback || json.text || json.message) {
724 + handleNonStreamResponse(json, callback);
725 + } else {
726 + $('.bot-message.temporary-message').remove();
727 + callMxChat(message, callback);
1094 728 }
1095 729 return;
1096 730 }
1097 731 } catch (e) {
1098 - // SSE data parsing error - silently continue
732 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1099 733 }
1100 734 }
1101 735 }
1102 736
@@ -1101,10 +735,11 @@
1101 735 }
1102 736
1103 737 processStream();
1104 738 }).catch(streamError => {
1105 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1106 - callMxChat(message, callback, botId);
739 + //console.error('Error reading stream:', streamError);
740 + $('.bot-message.temporary-message').remove();
741 + callMxChat(message, callback);
1107 742 });
1108 743 }
1109 744
1110 745 processStream();
@@ -1109,111 +744,52 @@
1109 744
1110 745 processStream();
1111 746 })
1112 747 .catch(error => {
748 + //console.log('Streaming failed:', error);
749 +
1113 750 // Check if we have server error data with chat mode
1114 751 if (error && error.isServerError && error.data) {
752 + //console.log('Using server error response data');
753 +
1115 754 // Check for chat mode in error data
1116 755 if (error.data.chat_mode) {
1117 - updateChatModeIndicator(error.data.chat_mode, botId);
756 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
757 + updateChatModeIndicator(error.data.chat_mode);
1118 758 }
1119 -
1120 - handleNonStreamResponse(error.data, callback, botId);
759 +
760 + handleNonStreamResponse(error.data, callback);
1121 761 } else {
1122 762 // Only fall back to regular call if we don't have any response data
1123 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1124 - callMxChat(message, callback, botId);
763 + //console.log('No response data available, falling back to regular call');
764 + $('.bot-message.temporary-message').remove();
765 + callMxChat(message, callback);
1125 766 }
1126 767 });
1127 - }); // refreshNonceIfNeeded
1128 768 }
1129 769
1130 -// Helper function to handle non-streaming responses
1131 -function handleNonStreamResponse(data, callback, botId) {
1132 - botId = botId || 'default';
1133 -
770 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
771 +function handleNonStreamResponse(data, callback) {
772 + //console.log("Handling non-stream response:", data);
773 +
1134 774 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1135 775 if (data.chat_mode) {
1136 - updateChatModeIndicator(data.chat_mode, botId);
776 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
777 + updateChatModeIndicator(data.chat_mode);
1137 778 }
1138 -
779 +
1139 780 // Also check in data property if response is wrapped
1140 781 if (data.data && data.data.chat_mode) {
1141 - updateChatModeIndicator(data.data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
783 + updateChatModeIndicator(data.data.chat_mode);
1142 784 }
1143 -
1144 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1145 - // This prevents a visual gap between thinking dots disappearing and content appearing
1146 -
1147 - // SECURITY FIX: Check for errors FIRST
1148 - if (data.success === false || (data.data && data.data.error_message)) {
1149 - let errorMessage = "";
1150 - let errorCode = "";
1151 -
1152 - // Check various possible error locations
1153 - if (data.data && data.data.error_message) {
1154 - errorMessage = data.data.error_message;
1155 - errorCode = data.data.error_code || "";
1156 - } else if (data.error_message) {
1157 - errorMessage = data.error_message;
1158 - errorCode = data.error_code || "";
1159 - } else if (data.message) {
1160 - errorMessage = data.message;
1161 - } else if (typeof data.data === 'string') {
1162 - errorMessage = data.data;
1163 - } else {
1164 - errorMessage = "An error occurred. Please try again or contact support.";
1165 - }
1166 -
1167 - // Handle session reset action (IP changed, session expired, etc.)
1168 - // Silent reset — keep chat UI intact, just get a new session and retry
1169 - if (data.data && data.data.action === 'reset_session') {
1170 - MxChatInstances.silentResetSession(botId);
1171 - // Re-send the original message with the new session (user message is already displayed)
1172 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1173 - if (originalMessage) {
1174 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1175 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1176 - if (shouldUseStreaming(currentModel)) {
1177 - callMxChatStream(originalMessage, callback, botId);
1178 - } else {
1179 - callMxChat(originalMessage, callback, botId);
1180 - }
1181 - }
1182 - return;
1183 - }
1184 -
1185 - // Format user-friendly error message
1186 - let displayMessage = errorMessage;
1187 - if (mxchatChat.is_admin) {
1188 - displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1189 - }
1190 -
1191 - replaceLastMessage("bot", displayMessage, '', [], botId);
1192 -
1193 - if (callback) {
1194 - callback('');
1195 - }
1196 - return; // Exit early for errors
1197 - }
1198 -
1199 - // Check for live agent response
1200 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1201 - removeThinkingDots(botId);
1202 - // Also remove any leftover bot-message that lost its temporary-message class
1203 - var $chatBox = getElement(botId, 'chat-box');
1204 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1205 - updateChatModeIndicator('agent', botId);
1206 - enableChatInput(botId);
1207 - if (callback) {
1208 - callback('');
1209 - }
1210 - return;
1211 - }
1212 -
785 +
786 + // Remove temporary message
787 + $('.bot-message.temporary-message').remove();
788 +
1213 789 // Handle different response formats
1214 790 if (data.text || data.html || data.message) {
1215 -
791 +
1216 792 // Apply response hooks
1217 793 if (data.text && typeof customMxChatFilter === 'function') {
1218 794 data.text = customMxChatFilter(data.text, "response");
1219 795 }
@@ -1219,59 +795,56 @@
1219 795 }
1220 796 if (data.message && typeof customMxChatFilter === 'function') {
1221 797 data.message = customMxChatFilter(data.message, "response");
1222 798 }
1223 -
799 +
1224 800 // Display the response
1225 801 if (data.text && data.html) {
1226 - replaceLastMessage("bot", data.text, data.html, [], botId);
802 + replaceLastMessage("bot", data.text, data.html);
1227 803 } else if (data.text) {
1228 - replaceLastMessage("bot", data.text, '', [], botId);
804 + replaceLastMessage("bot", data.text);
1229 805 } else if (data.html) {
1230 - replaceLastMessage("bot", "", data.html, [], botId);
806 + replaceLastMessage("bot", "", data.html);
1231 807 } else if (data.message) {
1232 - replaceLastMessage("bot", data.message, '', [], botId);
808 + replaceLastMessage("bot", data.message);
1233 809 }
1234 810 }
1235 -
811 +
1236 812 // Handle other response properties
1237 813 if (data.data && data.data.filename) {
1238 - showActivePdf(data.data.filename, botId);
1239 - var instance = MxChatInstances.get(botId);
1240 - instance.activePdfFile = data.data.filename;
814 + showActivePdf(data.data.filename);
815 + activePdfFile = data.data.filename;
1241 816 }
1242 -
817 +
1243 818 if (data.redirect_url) {
1244 819 setTimeout(() => {
1245 820 window.location.href = data.redirect_url;
1246 821 }, 1500);
1247 822 }
1248 -
1249 - // Ensure chat input is re-enabled (safety net for edge cases)
1250 - enableChatInput(botId);
1251 -
823 +
1252 824 if (callback) {
1253 825 callback(data.text || data.message || '');
1254 826 }
1255 827 }
1256 -
1257 828 // Enhanced updateChatModeIndicator function for immediate DOM updates
1258 -function updateChatModeIndicator(mode, botId) {
1259 - botId = botId || 'default';
1260 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
829 +function updateChatModeIndicator(mode) {
830 + //console.log("updateChatModeIndicator called with mode:", mode);
831 + const indicator = document.getElementById('chat-mode-indicator');
1261 832 if (indicator) {
1262 833 const oldText = indicator.textContent;
1263 -
834 +
1264 835 if (mode === 'agent') {
1265 836 indicator.textContent = 'Live Agent';
1266 - startPolling(botId);
837 + startPolling();
838 + //console.log("Set indicator to Live Agent");
1267 839 } else {
1268 840 // Everything else is AI mode
1269 841 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1270 842 indicator.textContent = customAiText;
1271 - stopPolling(botId);
843 + stopPolling();
844 + //console.log("Set indicator to AI Agent:", customAiText);
1272 845 }
1273 -
846 +
1274 847 // Force immediate DOM update and reflow
1275 848 if (oldText !== indicator.textContent) {
1276 849 // Force a reflow to ensure the change is visible immediately
1277 850 indicator.style.display = 'none';
@@ -1276,36 +849,88 @@
1276 849 // Force a reflow to ensure the change is visible immediately
1277 850 indicator.style.display = 'none';
1278 851 indicator.offsetHeight; // Trigger reflow
1279 852 indicator.style.display = '';
1280 -
853 +
1281 854 // Double-check after a brief moment to ensure the change stuck
1282 855 setTimeout(() => {
856 + //console.log("Final indicator text:", indicator.textContent);
1283 857 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
858 + //console.warn("Mode indicator update failed, forcing update");
1284 859 indicator.textContent = 'Live Agent';
1285 860 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
861 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1286 862 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1287 863 indicator.textContent = customAiText;
1288 864 }
1289 865 }, 50);
1290 866 }
867 + } else {
868 + //console.error("Chat mode indicator element not found!");
1291 869 }
1292 870 }
1293 871
872 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
873 +function handleNonStreamResponse(data, callback) {
874 + //console.log("Handling non-stream response:", data);
875 +
876 + // Remove temporary message
877 + $('.bot-message.temporary-message').remove();
878 +
879 + // Handle different response formats
880 + if (data.text || data.html || data.message) {
881 +
882 + // Apply response hooks
883 + if (data.text && typeof customMxChatFilter === 'function') {
884 + data.text = customMxChatFilter(data.text, "response");
885 + }
886 + if (data.message && typeof customMxChatFilter === 'function') {
887 + data.message = customMxChatFilter(data.message, "response");
888 + }
889 +
890 + // Handle chat mode updates for streaming responses too
891 + handleChatModeUpdates(data, data.text || data.message);
892 +
893 + // Display the response
894 + if (data.text && data.html) {
895 + replaceLastMessage("bot", data.text, data.html);
896 + } else if (data.text) {
897 + replaceLastMessage("bot", data.text);
898 + } else if (data.html) {
899 + replaceLastMessage("bot", "", data.html);
900 + } else if (data.message) {
901 + replaceLastMessage("bot", data.message);
902 + }
903 + }
904 +
905 + // Handle other response properties
906 + if (data.data && data.data.filename) {
907 + showActivePdf(data.data.filename);
908 + activePdfFile = data.data.filename;
909 + }
910 +
911 + if (data.redirect_url) {
912 + setTimeout(() => {
913 + window.location.href = data.redirect_url;
914 + }, 1500);
915 + }
916 +
917 + if (callback) {
918 + callback(data.text || data.message || '');
919 + }
920 +}
921 +
1294 922 // Function to update message during streaming
1295 -function updateStreamingMessage(content, botId) {
1296 - botId = botId || 'default';
1297 -
923 +function updateStreamingMessage(content) {
1298 924 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1299 925 if (typeof customMxChatFilter === 'function') {
1300 926 content = customMxChatFilter(content, "response");
1301 927 }
1302 -
928 +
1303 929 const formattedContent = linkify(content);
1304 930
1305 - // Find the temporary message in this bot's chat box
1306 - var $chatBox = getElement(botId, 'chat-box');
1307 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
931 + // Find the temporary message
932 + const tempMessage = $('.bot-message.temporary-message').last();
1308 933
1309 934 if (tempMessage.length) {
1310 935 // Update existing message
1311 936 tempMessage.html(formattedContent);
@@ -1310,9 +935,9 @@
1310 935 // Update existing message
1311 936 tempMessage.html(formattedContent);
1312 937 } else {
1313 938 // Create new temporary message if it doesn't exist
1314 - appendMessage("bot", content, '', [], true, botId);
939 + appendMessage("bot", content, '', [], true);
1315 940 }
1316 941 }
1317 942
1318 943 function isStreamingSupported(model) {
@@ -1330,254 +955,23 @@
1330 955
1331 956 return isSupported;
1332 957 }
1333 958
1334 -// Update the event handlers to use the correct function names (using event delegation)
1335 -// Use class-based selectors for multi-instance support
1336 -$(document).on('click', '.send-button', function() {
1337 - var botId = getBotIdFromElement(this);
1338 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1339 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1340 - disableChatInput(botId);
1341 - }
1342 - sendMessage(botId);
959 +// Update the event handlers to use the correct function names
960 +$('#send-button').off('click').on('click', function() {
961 + sendMessage(); // Use the updated sendMessage function
1343 962 });
1344 963
1345 -// Override enter key handler (using event delegation)
1346 -$(document).on('keypress', '.chat-input', function(e) {
964 +// Override enter key handler
965 +$('#chat-input').off('keypress').on('keypress', function(e) {
1347 966 if (e.which == 13 && !e.shiftKey) {
1348 967 e.preventDefault();
1349 - var botId = getBotIdFromElement(this);
1350 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1351 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1352 - disableChatInput(botId);
1353 - }
1354 - sendMessage(botId);
968 + sendMessage(); // Use the updated sendMessage function
1355 969 }
1356 970 });
1357 971
1358 -// Builds the list of overflow-menu items for a given bot.
1359 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1360 -function mxchatGetHeaderMenuItems(botId) {
1361 - var items = [];
1362 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1363 -
1364 - // The `print_button_*` keys still gate this item for back-compat with
1365 - // existing user options. The action is now a transcript download, not print.
1366 - if (settings.print_button_enabled === 'on') {
1367 - items.push({
1368 - id: 'download-transcript',
1369 - label: settings.print_button_label || 'Download Transcript',
1370 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1371 - action: function() {
1372 - mxchatDownloadTranscript(botId);
1373 - }
1374 - });
1375 - }
1376 -
1377 - return items;
1378 -}
1379 -
1380 -// Builds a clean markdown transcript of the current conversation and triggers
1381 -// a file download. Used by the "Download Transcript" menu item.
1382 -function mxchatDownloadTranscript(botId) {
1383 - var $chatBox = getElement(botId, 'chat-box');
1384 - if (!$chatBox || !$chatBox.length) return;
1385 -
1386 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1387 - var headerTitle = settings.print_header_title || 'Chat transcript';
1388 - var now = new Date();
1389 - var stamp = now.toLocaleString();
1390 -
1391 - var lines = [];
1392 - lines.push('# ' + headerTitle);
1393 - lines.push('');
1394 - lines.push('Exported: ' + stamp);
1395 - lines.push('');
1396 - lines.push('---');
1397 - lines.push('');
1398 -
1399 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1400 - var $msg = $(this);
1401 - // Skip thinking placeholders and any in-flight temporary messages.
1402 - if ($msg.find('.thinking-dots').length) return;
1403 - if ($msg.hasClass('temporary-message')) return;
1404 -
1405 - var sender;
1406 - if ($msg.hasClass('user-message')) sender = 'User';
1407 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1408 - else sender = 'AI Agent';
1409 -
1410 - // Strip interactive UI from the cloned message so we get the conversation text.
1411 - var $clone = $msg.clone();
1412 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1413 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1414 - if (!text) return;
1415 -
1416 - lines.push('**' + sender + '**');
1417 - lines.push('');
1418 - lines.push(text);
1419 - lines.push('');
1420 - });
1421 -
1422 - var content = lines.join('\n');
1423 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1424 - var fname = 'mxchat-transcript-' + iso + '.md';
1425 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1426 - var url = URL.createObjectURL(blob);
1427 - var a = document.createElement('a');
1428 - a.href = url;
1429 - a.download = fname;
1430 - a.style.display = 'none';
1431 - document.body.appendChild(a);
1432 - a.click();
1433 - setTimeout(function() {
1434 - if (a.parentNode) a.parentNode.removeChild(a);
1435 - URL.revokeObjectURL(url);
1436 - }, 100);
1437 -}
1438 -
1439 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1440 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1441 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1442 -function mxchatSyncMenuColors(botId, $wrap) {
1443 - if (!$wrap || !$wrap.length) return;
1444 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1445 - if (!$bot.length) return;
1446 - var cs = window.getComputedStyle($bot[0]);
1447 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1448 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1449 - }
1450 - // Bot text color usually lives on a child div, not .bot-message itself.
1451 - var $textChild = $bot.find('[style*="color"]').first();
1452 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1453 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1454 -}
1455 -
1456 -// One-time per-widget init: renders menu items, wires open/close,
1457 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1458 -function mxchatInitHeaderMenu(botId) {
1459 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1460 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1461 -
1462 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1463 - var $menu = $wrap.find('.mxchat-header-menu');
1464 - var items = mxchatGetHeaderMenuItems(botId);
1465 -
1466 - // Initial color sync — covers normal page load.
1467 - mxchatSyncMenuColors(botId, $wrap);
1468 -
1469 - if (!items.length) {
1470 - $trigger.hide();
1471 - $menu.hide();
1472 - $wrap.data('mxchatMenuReady', true);
1473 - return;
1474 - }
1475 -
1476 - // Build the menu items.
1477 - $menu.empty();
1478 - items.forEach(function(item, idx) {
1479 - var $btn = $('<button>', {
1480 - type: 'button',
1481 - 'class': 'mxchat-menu-item',
1482 - 'role': 'menuitem',
1483 - 'tabindex': '-1',
1484 - 'data-menu-id': item.id,
1485 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1486 - '<span class="mxchat-menu-item-label"></span>'
1487 - });
1488 - $btn.find('.mxchat-menu-item-label').text(item.label);
1489 - $btn.on('click', function(e) {
1490 - e.preventDefault();
1491 - e.stopPropagation();
1492 - closeMenu();
1493 - try { item.action(); } catch (err) { /* no-op */ }
1494 - });
1495 - $menu.append($btn);
1496 - });
1497 -
1498 - function openMenu() {
1499 - // Re-sync each open in case the active theme changed since init.
1500 - mxchatSyncMenuColors(botId, $wrap);
1501 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1502 - $trigger.attr('aria-expanded', 'true');
1503 - // Focus the first item for keyboard users
1504 - setTimeout(function() {
1505 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1506 - }, 0);
1507 - }
1508 - function closeMenu(returnFocus) {
1509 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1510 - $trigger.attr('aria-expanded', 'false');
1511 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1512 - if (returnFocus) $trigger.trigger('focus');
1513 - }
1514 -
1515 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1516 - // click-to-collapse handler does not fire.
1517 - $trigger.on('click', function(e) {
1518 - e.preventDefault();
1519 - e.stopPropagation();
1520 - if ($menu.hasClass('is-open')) closeMenu();
1521 - else openMenu();
1522 - });
1523 -
1524 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1525 - $menu.on('click', function(e) {
1526 - e.stopPropagation();
1527 - });
1528 -
1529 - // Outside click closes the menu.
1530 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1531 - if (!$menu.hasClass('is-open')) return;
1532 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1533 - closeMenu();
1534 - });
1535 -
1536 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1537 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1538 - var $items = $menu.find('.mxchat-menu-item');
1539 - var idx = $items.index(this);
1540 - if (e.key === 'Escape') {
1541 - e.preventDefault();
1542 - closeMenu(true);
1543 - } else if (e.key === 'ArrowDown') {
1544 - e.preventDefault();
1545 - var $next = $items.eq((idx + 1) % $items.length);
1546 - $items.attr('tabindex', '-1');
1547 - $next.attr('tabindex', '0').trigger('focus');
1548 - } else if (e.key === 'ArrowUp') {
1549 - e.preventDefault();
1550 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1551 - $items.attr('tabindex', '-1');
1552 - $prev.attr('tabindex', '0').trigger('focus');
1553 - } else if (e.key === 'Enter' || e.key === ' ') {
1554 - e.preventDefault();
1555 - $(this).trigger('click');
1556 - }
1557 - });
1558 - $trigger.on('keydown', function(e) {
1559 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1560 - e.preventDefault();
1561 - closeMenu(true);
1562 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1563 - e.preventDefault();
1564 - openMenu();
1565 - }
1566 - });
1567 -
1568 - $wrap.data('mxchatMenuReady', true);
1569 -}
1570 -
1571 -// Initialize header menus for every rendered widget on DOM ready.
1572 -$(function() {
1573 - $('.mxchat-header-menu-wrap').each(function() {
1574 - var botId = $(this).data('bot-id');
1575 - if (botId) mxchatInitHeaderMenu(botId);
1576 - });
1577 -});
1578 -
1579 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
972 +
973 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1580 974 try {
1581 975 // Determine styles based on sender type
1582 976 let messageClass, bgColor, fontColor;
1583 977
@@ -1598,29 +992,25 @@
1598 992 }
1599 993
1600 994 const messageDiv = $('<div>')
1601 995 .addClass(messageClass)
1602 - .attr('dir', 'auto');
1603 -
1604 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1605 - var skipColors = shouldSkipInlineColors(botId);
1606 - if (skipColors) {
1607 - messageDiv.css({
1608 - 'margin-bottom': '1em'
1609 - });
1610 - } else {
1611 - messageDiv.css({
996 + .attr('dir', 'auto')
997 + .css({
1612 998 'background': bgColor,
1613 999 'color': fontColor,
1614 1000 'margin-bottom': '1em'
1615 1001 });
1002 +
1003 + // Process the message content based on sender
1004 + let fullMessage;
1005 + if (sender === "user") {
1006 + // For user messages, apply linkify after sanitization
1007 + fullMessage = linkify(messageText);
1008 + } else {
1009 + // For bot/agent messages, preserve HTML
1010 + fullMessage = messageText;
1616 1011 }
1617 1012
1618 - // Process the message content - always run linkify to convert markdown
1619 - // links and format text. linkify() handles existing HTML safely via
1620 - // negative lookaheads that skip URLs already inside <a> tags.
1621 - let fullMessage = linkify(messageText);
1622 -
1623 1013 // Add images if provided
1624 1014 if (images && images.length > 0) {
1625 1015 fullMessage += '<div class="image-gallery" dir="auto">';
1626 1016 images.forEach(img => {
@@ -1626,9 +1016,9 @@
1626 1016 images.forEach(img => {
1627 1017 const safeTitle = sanitizeUserInput(img.title);
1628 1018 const safeUrl = encodeURI(img.image_url);
1629 1019 const safeThumbnail = encodeURI(img.thumbnail_url);
1630 -
1020 +
1631 1021 fullMessage += `
1632 1022 <div style="margin-bottom: 10px;">
1633 1023 <strong>${safeTitle}</strong><br>
1634 1024 <a href="${safeUrl}" target="_blank">
@@ -1640,14 +1030,9 @@
1640 1030 }
1641 1031
1642 1032 // Append HTML content if provided
1643 1033 if (messageHtml && sender !== "user") {
1644 - // Only add line breaks if there's actual text content before the HTML
1645 - if (fullMessage && fullMessage.trim()) {
1646 - fullMessage += '<br><br>' + messageHtml;
1647 - } else {
1648 - fullMessage = messageHtml;
1649 - }
1034 + fullMessage += '<br><br>' + messageHtml;
1650 1035 }
1651 1036
1652 1037 messageDiv.html(fullMessage);
1653 1038
@@ -1654,66 +1039,58 @@
1654 1039 if (isTemporary) {
1655 1040 messageDiv.addClass('temporary-message');
1656 1041 }
1657 1042
1658 - // Append to the correct chatbot instance's chat-box
1659 - var $chatBox = getElement(botId, 'chat-box');
1660 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1043 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1661 1044 // FIXED: Use event delegation for link tracking
1662 1045 if (sender === "bot" || sender === "agent") {
1663 - attachLinkTracking(messageDiv, messageText, botId);
1046 + attachLinkTracking(messageDiv, messageText);
1664 1047 }
1665 -
1048 +
1666 1049 if (sender === "bot") {
1667 - const lastUserMessage = $chatBox.find('.user-message').last();
1050 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1668 1051 if (lastUserMessage.length) {
1669 - scrollElementToTop(lastUserMessage, botId);
1052 + scrollElementToTop(lastUserMessage);
1670 1053 }
1671 1054 }
1672 -
1673 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1674 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1675 - }
1676 1055 });
1677 1056
1678 1057 if (messageText.id) {
1679 - var instance = MxChatInstances.get(botId);
1680 - instance.lastSeenMessageId = messageText.id;
1681 - hideNotification(botId);
1058 + lastSeenMessageId = messageText.id;
1059 + hideNotification();
1682 1060 }
1683 1061 } catch (error) {
1684 - // Error rendering message - silently continue
1062 + //console.error("Error rendering message:", error);
1685 1063 }
1686 1064 }
1687 1065
1688 1066 // Helper function to attach link tracking with proper event handling
1689 -function attachLinkTracking(messageDiv, messageText, botId) {
1690 - botId = botId || 'default';
1067 +function attachLinkTracking(messageDiv, messageText) {
1691 1068 // Use a slight delay to ensure DOM is ready
1692 1069 setTimeout(function() {
1693 1070 const links = messageDiv.find('a[href]').not('[data-tracked]');
1694 -
1071 +
1695 1072 links.each(function() {
1696 1073 const $link = $(this);
1697 1074 const originalHref = $link.attr('href');
1698 -
1075 +
1699 1076 // Mark as tracked to avoid duplicate handlers
1700 1077 $link.attr('data-tracked', 'true');
1701 -
1078 +
1702 1079 // Only track external URLs
1703 1080 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1704 1081 // Remove any existing click handlers first
1705 1082 $link.off('click.tracking');
1706 -
1083 +
1707 1084 // Add new click handler with namespace
1708 1085 $link.on('click.tracking', function(e) {
1709 1086 e.preventDefault();
1710 1087 e.stopPropagation();
1711 -
1712 - const messageContext = typeof messageText === 'string'
1713 - ? messageText.substring(0, 200)
1088 +
1089 + const messageContext = typeof messageText === 'string'
1090 + ? messageText.substring(0, 200)
1714 1091 : '';
1715 -
1092 +
1716 1093 // Track the click
1717 1094 $.ajax({
1718 1095 url: mxchatChat.ajax_url,
1719 1096 type: 'POST',
@@ -1718,9 +1095,9 @@
1718 1095 url: mxchatChat.ajax_url,
1719 1096 type: 'POST',
1720 1097 data: {
1721 1098 action: 'mxchat_track_url_click',
1722 - session_id: getChatSession(botId),
1099 + session_id: getChatSession(),
1723 1100 url: originalHref,
1724 1101 message_context: messageContext,
1725 1102 nonce: mxchatChat.nonce
1726 1103 },
@@ -1732,9 +1109,9 @@
1732 1109 window.location.href = originalHref;
1733 1110 }
1734 1111 }
1735 1112 });
1736 -
1113 +
1737 1114 return false; // Extra insurance to prevent default
1738 1115 });
1739 1116 }
1740 1117 });
@@ -1740,12 +1117,11 @@
1740 1117 });
1741 1118 }, 100); // Small delay to ensure DOM is ready
1742 1119 }
1743 1120
1744 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1121 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1745 1122 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1746 - var $chatBox = getElement(botId, 'chat-box');
1747 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1123 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1748 1124
1749 1125 // Determine styles
1750 1126 let bgColor, fontColor;
1751 1127 if (sender === "user") {
@@ -1758,13 +1134,27 @@
1758 1134 bgColor = botMessageBgColor;
1759 1135 fontColor = botMessageFontColor;
1760 1136 }
1761 1137
1762 - // Always run linkify to convert markdown links and format text.
1763 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1764 - // to avoid double-processing URLs that are already inside <a> tags).
1765 - var fullMessage = linkify(responseText);
1766 -
1138 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1139 + // This prevents double-processing of URLs that are already formatted as HTML
1140 + var fullMessage;
1141 + if (sender === "user") {
1142 + // Always linkify user messages (they're plain text)
1143 + fullMessage = linkify(responseText);
1144 + } else {
1145 + // For bot/agent messages, check if HTML already exists
1146 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1147 + responseText.includes('<img') || responseText.includes('<div') ||
1148 + responseText.includes('<p>') || responseText.includes('<br>')) {
1149 + // Response already has HTML, don't process it
1150 + fullMessage = responseText;
1151 + } else {
1152 + // Plain text response, apply linkify
1153 + fullMessage = linkify(responseText);
1154 + }
1155 + }
1156 +
1767 1157 if (responseHtml) {
1768 1158 // Only add line breaks if there's actual text content before the HTML
1769 1159 if (fullMessage && fullMessage.trim()) {
1770 1160 fullMessage += '<br><br>' + responseHtml;
@@ -1787,96 +1177,67 @@
1787 1177 fullMessage += '</div>';
1788 1178 }
1789 1179
1790 1180 if (lastMessageDiv.length) {
1791 - // Replace content immediately to prevent visual gap between thinking dots and response
1792 - lastMessageDiv
1793 - .html(fullMessage)
1794 - .removeClass('bot-message user-message temporary-message')
1795 - .addClass(messageClass)
1796 - .attr('dir', 'auto');
1797 -
1798 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1799 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1800 - if (!skipColors) {
1801 - lastMessageDiv.css({
1802 - 'background-color': bgColor,
1803 - 'color': fontColor,
1804 - });
1805 - }
1806 -
1807 - // Handle link tracking and scroll
1808 - if (sender === "bot" || sender === "agent") {
1809 - attachLinkTracking(lastMessageDiv, responseText, botId);
1810 -
1811 - const lastUserMessage = $chatBox.find('.user-message').last();
1812 - if (lastUserMessage.length) {
1813 - scrollElementToTop(lastUserMessage, botId);
1814 - }
1815 - // Show notification if chat is hidden
1816 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1817 - if ($floatingChatbot.hasClass('hidden')) {
1818 - showNotification(botId);
1819 - }
1820 - }
1821 -
1822 - // Re-enable chat input after response is displayed
1823 - enableChatInput(botId);
1824 -
1825 - if (sender === "bot" || sender === "agent") {
1826 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1827 - }
1181 + lastMessageDiv.fadeOut(200, function() {
1182 + $(this)
1183 + .html(fullMessage)
1184 + .removeClass('bot-message user-message')
1185 + .addClass(messageClass)
1186 + .attr('dir', 'auto')
1187 + .css({
1188 + 'background-color': bgColor,
1189 + 'color': fontColor,
1190 + })
1191 + .removeClass('temporary-message')
1192 + .fadeIn(200, function() {
1193 + // FIXED: Use the helper function for link tracking
1194 + if (sender === "bot" || sender === "agent") {
1195 + attachLinkTracking($(this), responseText);
1196 + }
1197 +
1198 + if (sender === "bot" || sender === "agent") {
1199 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1200 + if (lastUserMessage.length) {
1201 + scrollElementToTop(lastUserMessage);
1202 + }
1203 + // Show notification if chat is hidden
1204 + if ($('#floating-chatbot').hasClass('hidden')) {
1205 + showNotification();
1206 + }
1207 + }
1208 + });
1209 + });
1828 1210 } else {
1829 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1830 - // Re-enable chat input after response is displayed
1831 - enableChatInput(botId);
1211 + appendMessage(sender, responseText, responseHtml, images);
1832 1212 }
1833 1213 }
1834 1214
1835 1215
1836 - function appendThinkingMessage(botId) {
1837 - botId = botId || 'default';
1216 + function appendThinkingMessage() {
1217 + // Remove any existing thinking dots first
1218 + $('.thinking-dots').remove();
1838 1219
1839 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1840 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1841 - if (indicator && indicator.textContent === 'Live Agent') {
1842 - return;
1843 - }
1844 -
1845 - var $chatBox = getElement(botId, 'chat-box');
1846 -
1847 - // Remove any existing thinking dots in this bot's chat first
1848 - $chatBox.find('.thinking-dots').remove();
1849 -
1850 - // Check if we should skip inline colors (AI theme is active)
1851 - var skipColors = shouldSkipInlineColors(botId);
1852 -
1853 1220 // Retrieve the bot message font color and background color
1854 1221 var botMessageFontColor = mxchatChat.bot_message_font_color;
1855 1222 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1856 1223
1857 - // Build thinking dots HTML - skip inline colors if AI theme is active
1858 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1224 +
1859 1225 var thinkingHtml = '<div class="thinking-dots-container">' +
1860 1226 '<div class="thinking-dots">' +
1861 - '<span class="dot"' + dotStyle + '></span>' +
1862 - '<span class="dot"' + dotStyle + '></span>' +
1863 - '<span class="dot"' + dotStyle + '></span>' +
1227 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1228 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1229 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1864 1230 '</div>' +
1865 1231 '</div>';
1866 1232
1867 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1868 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1869 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1870 - scrollToBottom(botId);
1233 + // Append the thinking dots to the chat container (or within the temporary message div)
1234 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1235 + scrollToBottom();
1871 1236 }
1872 -
1873 - function removeThinkingDots(botId) {
1874 - botId = botId || 'default';
1875 - var $chatBox = getElement(botId, 'chat-box');
1876 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1877 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1878 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1237 +
1238 + function removeThinkingDots() {
1239 + $('.thinking-dots').closest('.temporary-message').remove();
1879 1240 }
1880 1241
1881 1242 // ====================================
1882 1243 // TEXT FORMATTING & PROCESSING
@@ -1910,12 +1271,9 @@
1910 1271 processedText = formatTextStyling(processedText);
1911 1272
1912 1273 // Process code blocks BEFORE processing links
1913 1274 processedText = formatCodeBlocks(processedText);
1914 -
1915 - // Process markdown tables BEFORE converting newlines to paragraphs
1916 - processedText = formatMarkdownTables(processedText);
1917 -
1275 +
1918 1276 // NOW convert to paragraphs
1919 1277 processedText = convertNewlinesToBreaks(processedText);
1920 1278
1921 1279 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -1928,63 +1286,37 @@
1928 1286 // Return as a proper link without the brackets
1929 1287 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1930 1288 });
1931 1289
1932 - // Process markdown links: [text](url) and [](url)
1933 - // Uses balanced parenthesis matching to handle URLs containing parens
1934 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1935 - processedText = (function(input) {
1936 - var result = '';
1937 - var i = 0;
1938 - while (i < input.length) {
1939 - // Look for [ at current position
1940 - if (input[i] === '[') {
1941 - // Find closing ]
1942 - var closeBracket = input.indexOf(']', i + 1);
1943 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1944 - result += input[i];
1945 - i++;
1946 - continue;
1947 - }
1948 - var linkText = input.substring(i + 1, closeBracket);
1949 - // Check if URL starts with http
1950 - var urlStart = closeBracket + 2;
1951 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1952 - result += input[i];
1953 - i++;
1954 - continue;
1955 - }
1956 - // Find balanced closing paren
1957 - var depth = 1;
1958 - var j = urlStart;
1959 - while (j < input.length && depth > 0) {
1960 - if (input[j] === '(') depth++;
1961 - else if (input[j] === ')') depth--;
1962 - if (depth > 0) j++;
1963 - }
1964 - if (depth !== 0) {
1965 - result += input[i];
1966 - i++;
1967 - continue;
1968 - }
1969 - var url = input.substring(urlStart, j);
1970 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1971 - var encodedUrl = safeEncodeUrl(cleanUrl);
1972 - if (!linkText || !linkText.trim()) {
1973 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1974 - } else {
1975 - var safeText = sanitizeUserInput(linkText);
1976 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1977 - }
1978 - i = j + 1; // Skip past the closing )
1979 - } else {
1980 - result += input[i];
1981 - i++;
1982 - }
1290 + // Process proper markdown links with text: [text](url)
1291 + // This MUST have non-empty text in the first brackets
1292 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1293 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1294 + // Make sure we have actual text (not just whitespace)
1295 + if (!text || !text.trim()) {
1296 + // If no text, treat the URL as the text
1297 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1298 + const safeUrl = safeEncodeUrl(cleanUrl);
1299 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1983 1300 }
1984 - return result;
1985 - })(processedText);
1301 +
1302 + // Clean the URL
1303 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1304 + const safeUrl = safeEncodeUrl(cleanUrl);
1305 + const safeText = sanitizeUserInput(text);
1306 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1307 + });
1986 1308
1309 + // Handle empty markdown links: [](url)
1310 + // This is a specific case where there's no text
1311 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1312 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1313 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1314 + const safeUrl = safeEncodeUrl(cleanUrl);
1315 + // Use the URL itself as the link text
1316 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1317 + });
1318 +
1987 1319 // Process phone numbers: [text](tel:number)
1988 1320 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1989 1321 processedText = processedText.replace(phonePattern, (match, text, phone) => {
1990 1322 const safePhone = safeEncodeUrl(phone);
@@ -2136,78 +1468,9 @@
2136 1468 });
2137 1469
2138 1470 return text;
2139 1471 }
2140 -
2141 - function formatMarkdownTables(text) {
2142 - var lines = text.split('\n');
2143 - var result = [];
2144 - var i = 0;
2145 -
2146 - while (i < lines.length) {
2147 - // Check for a table: current line has pipes AND next line is a separator row
2148 - if (i + 1 < lines.length &&
2149 - lines[i].indexOf('|') !== -1 &&
2150 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2151 -
2152 - var tableLines = [];
2153 - var headerLine = lines[i];
2154 - var separatorLine = lines[i + 1];
2155 - tableLines.push(headerLine);
2156 - tableLines.push(separatorLine);
2157 -
2158 - // Collect remaining table rows
2159 - var j = i + 2;
2160 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2161 - tableLines.push(lines[j]);
2162 - j++;
2163 - }
2164 -
2165 - // Parse alignment from separator row
2166 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2167 - var alignments = sepCells.map(function(cell) {
2168 - var trimmed = cell.trim();
2169 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2170 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2171 - return 'left';
2172 - });
2173 -
2174 - // Build HTML table
2175 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2176 -
2177 - // Header row
2178 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2179 - html += '<thead><tr>';
2180 - headerCells.forEach(function(cell, idx) {
2181 - var align = alignments[idx] || 'left';
2182 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2183 - });
2184 - html += '</tr></thead>';
2185 -
2186 - // Body rows
2187 - html += '<tbody>';
2188 - for (var r = 2; r < tableLines.length; r++) {
2189 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2190 - html += '<tr>';
2191 - rowCells.forEach(function(cell, idx) {
2192 - var align = alignments[idx] || 'left';
2193 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2194 - });
2195 - html += '</tr>';
2196 - }
2197 - html += '</tbody></table></div>';
2198 -
2199 - result.push(html);
2200 - i = j;
2201 - } else {
2202 - result.push(lines[i]);
2203 - i++;
2204 - }
2205 - }
2206 -
2207 - return result.join('\n');
2208 - }
2209 -
1472 +
2210 1473 function sanitizeUserInput(text) {
2211 1474 const div = document.createElement('div');
2212 1475 div.textContent = text;
2213 1476 return div.innerHTML;
@@ -2237,21 +1500,10 @@
2237 1500 // ====================================
2238 1501 // UI & SCROLLING CONTROLS
2239 1502 // ====================================
2240 1503
2241 - function scrollToBottom(botIdOrInstant, instant) {
2242 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2243 - var botId = 'default';
2244 - if (typeof botIdOrInstant === 'string') {
2245 - botId = botIdOrInstant;
2246 - instant = instant || false;
2247 - } else if (typeof botIdOrInstant === 'boolean') {
2248 - instant = botIdOrInstant;
2249 - } else {
2250 - instant = false;
2251 - }
2252 -
2253 - var chatBox = getElement(botId, 'chat-box');
1504 + function scrollToBottom(instant = false) {
1505 + var chatBox = $('#chat-box');
2254 1506 if (instant) {
2255 1507 // Instantly set the scroll position to the bottom
2256 1508 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2257 1509 } else {
@@ -2260,15 +1512,15 @@
2260 1512 const scrollHeight = chatBox.prop("scrollHeight");
2261 1513 const initialScroll = chatBox.scrollTop();
2262 1514 const distance = scrollHeight - initialScroll;
2263 1515 const duration = 500; // Duration in ms
2264 -
1516 +
2265 1517 function smoothScroll(timestamp) {
2266 1518 if (!start) start = timestamp;
2267 1519 const progress = timestamp - start;
2268 1520 const currentScroll = initialScroll + (distance * (progress / duration));
2269 1521 chatBox.scrollTop(currentScroll);
2270 -
1522 +
2271 1523 if (progress < duration) {
2272 1524 requestAnimationFrame(smoothScroll);
2273 1525 } else {
2274 1526 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2273,37 +1525,33 @@
2273 1525 } else {
2274 1526 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2275 1527 }
2276 1528 }
2277 -
1529 +
2278 1530 requestAnimationFrame(smoothScroll);
2279 1531 }
2280 1532 }
2281 -
2282 - function scrollElementToTop(element, botId, topOffset) {
2283 - botId = botId || 'default';
2284 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2285 - var chatBox = getElement(botId, 'chat-box');
1533 +
1534 + function scrollElementToTop(element) {
1535 + var chatBox = $('#chat-box');
2286 1536 var elementTop = element.position().top + chatBox.scrollTop();
2287 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1537 + chatBox.animate({ scrollTop: elementTop }, 500);
2288 1538 }
2289 -
2290 - function showChatWidget(botId) {
2291 - botId = botId || 'default';
2292 - var $button = getElement(botId, 'floating-chatbot-button');
1539 +
1540 + function showChatWidget() {
2293 1541 // First ensure display is set
2294 - $button.css('display', 'flex');
1542 + $('#floating-chatbot-button').css('display', 'flex');
2295 1543 // Then handle the fade
2296 - $button.fadeTo(500, 1);
1544 + $('#floating-chatbot-button').fadeTo(500, 1);
2297 1545 // Force visibility
2298 - $button.removeClass('hidden');
1546 + $('#floating-chatbot-button').removeClass('hidden');
1547 + //console.log('Showing widget');
2299 1548 }
2300 -
2301 - function hideChatWidget(botId) {
2302 - botId = botId || 'default';
2303 - var $button = getElement(botId, 'floating-chatbot-button');
2304 - $button.css('display', 'none');
2305 - $button.addClass('hidden');
1549 +
1550 + function hideChatWidget() {
1551 + $('#floating-chatbot-button').css('display', 'none');
1552 + $('#floating-chatbot-button').addClass('hidden');
1553 + //console.log('Hiding widget');
2306 1554 }
2307 1555
2308 1556 function disableScroll() {
2309 1557 if (isMobile()) {
@@ -2332,15 +1580,18 @@
2332 1580 // NOTIFICATION SYSTEM
2333 1581 // ====================================
2334 1582
2335 1583 function createNotificationBadge() {
1584 + //console.log("Creating notification badge...");
2336 1585 const chatButton = document.getElementById('floating-chatbot-button');
2337 -
1586 + //console.log("Chat button found:", !!chatButton);
1587 +
2338 1588 if (!chatButton) return;
2339 -
1589 +
2340 1590 // Remove any existing badge first
2341 1591 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2342 1592 if (existingBadge) {
1593 + //console.log("Removing existing badge");
2343 1594 existingBadge.remove();
2344 1595 }
2345 1596
2346 1597 notificationBadge = document.createElement('div');
@@ -2362,43 +1613,34 @@
2362 1613 chatButton.appendChild(notificationBadge);
2363 1614
2364 1615 }
2365 1616
2366 - function showNotification(botId) {
2367 - botId = botId || 'default';
2368 - const badge = getElementDOM(botId, 'chat-notification-badge');
2369 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2370 - if (badge && $floatingChatbot.hasClass('hidden')) {
1617 + function showNotification() {
1618 + const badge = document.getElementById('chat-notification-badge');
1619 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2371 1620 badge.style.display = 'block';
2372 1621 badge.textContent = '1';
2373 1622 }
2374 1623 }
2375 -
2376 - function hideNotification(botId) {
2377 - botId = botId || 'default';
2378 - const badge = getElementDOM(botId, 'chat-notification-badge');
1624 +
1625 + function hideNotification() {
1626 + const badge = document.getElementById('chat-notification-badge');
2379 1627 if (badge) {
2380 1628 badge.style.display = 'none';
2381 1629 }
2382 1630 }
2383 -
2384 - function startNotificationChecking(botId) {
2385 - botId = botId || 'default';
1631 +
1632 + function startNotificationChecking() {
2386 1633 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2387 1634 if (!chatPersistenceEnabled) return;
2388 -
2389 - createNotificationBadge(botId);
2390 - var instance = MxChatInstances.get(botId);
2391 - instance.notificationCheckInterval = setInterval(function() {
2392 - checkForNewMessages(botId);
2393 - }, 30000); // Check every 30 seconds
1635 +
1636 + createNotificationBadge();
1637 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2394 1638 }
2395 -
2396 - function stopNotificationChecking(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - if (instance.notificationCheckInterval) {
2400 - clearInterval(instance.notificationCheckInterval);
1639 +
1640 + function stopNotificationChecking() {
1641 + if (notificationCheckInterval) {
1642 + clearInterval(notificationCheckInterval);
2401 1643 }
2402 1644 }
2403 1645
2404 1646 function checkForNewMessages() {
@@ -2424,35 +1666,63 @@
2424 1666 });
2425 1667 }
2426 1668
2427 1669
2428 -// ====================================
2429 -// LIVE AGENT FUNCTIONALITY
2430 -// ====================================
2431 -
2432 -function startPolling(botId) {
2433 - botId = botId || 'default';
2434 - var instance = MxChatInstances.get(botId);
2435 - // Clear any existing interval first
2436 - stopPolling(botId);
2437 - instance.pollingInterval = setInterval(function() {
2438 - checkForAgentMessages(botId);
2439 - }, 5000);
1670 + // ====================================
1671 + // LIVE AGENT FUNCTIONALITY
1672 + // ====================================
1673 +
1674 +function updateChatModeIndicator(mode) {
1675 + //console.log("updateChatModeIndicator called with mode:", mode);
1676 + const indicator = document.getElementById('chat-mode-indicator');
1677 + if (indicator) {
1678 + const oldText = indicator.textContent;
1679 +
1680 + if (mode === 'agent') {
1681 + indicator.textContent = 'Live Agent';
1682 + startPolling();
1683 + //console.log("Set indicator to Live Agent");
1684 + } else {
1685 + // Everything else is AI mode
1686 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1687 + indicator.textContent = customAiText;
1688 + stopPolling();
1689 + //console.log("Set indicator to AI Agent:", customAiText);
1690 + }
1691 +
1692 + // Force immediate DOM update
1693 + if (oldText !== indicator.textContent) {
1694 + // Force a reflow to ensure the change is visible immediately
1695 + indicator.offsetHeight;
1696 +
1697 + // Double-check after a brief moment
1698 + setTimeout(() => {
1699 + //console.log("Final indicator text:", indicator.textContent);
1700 + }, 50);
1701 + }
1702 + } else {
1703 + //console.error("Chat mode indicator element not found!");
1704 + }
2440 1705 }
2441 1706
2442 -function stopPolling(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - if (instance.pollingInterval) {
2446 - clearInterval(instance.pollingInterval);
2447 - instance.pollingInterval = null;
1707 + function startPolling() {
1708 + // Clear any existing interval first
1709 + stopPolling();
1710 + // Start new polling interval
1711 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1712 + //console.log("Started agent message polling");
2448 1713 }
2449 -}
2450 -
2451 -function checkForAgentMessages(botId) {
2452 - botId = botId || 'default';
2453 - var instance = MxChatInstances.get(botId);
2454 - const sessionId = getChatSession(botId);
1714 +
1715 + function stopPolling() {
1716 + if (pollingInterval) {
1717 + clearInterval(pollingInterval);
1718 + pollingInterval = null;
1719 + //console.log("Stopped agent message polling");
1720 + }
1721 + }
1722 +
1723 +function checkForAgentMessages() {
1724 + const sessionId = getChatSession();
2455 1725 $.ajax({
2456 1726 url: mxchatChat.ajax_url,
2457 1727 type: 'POST',
2458 1728 dataType: 'json',
@@ -2458,44 +1728,35 @@
2458 1728 dataType: 'json',
2459 1729 data: {
2460 1730 action: 'mxchat_fetch_new_messages',
2461 1731 session_id: sessionId,
2462 - last_seen_id: instance.lastSeenMessageId,
2463 - persistence_enabled: 'true',
1732 + last_seen_id: lastSeenMessageId,
1733 + persistence_enabled: 'true', // Add this too
2464 1734 nonce: mxchatChat.nonce
2465 1735 },
2466 1736 success: function (response) {
2467 1737 if (response.success && response.data?.new_messages) {
2468 1738 let hasNewMessage = false;
2469 -
1739 +
2470 1740 response.data.new_messages.forEach(function (message) {
2471 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1741 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2472 1742 hasNewMessage = true;
2473 - appendMessage("agent", message.content, '', [], false, botId);
2474 - instance.lastSeenMessageId = message.id;
2475 - instance.processedMessageIds.add(message.id);
1743 + // CHANGE THIS LINE:
1744 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1745 + lastSeenMessageId = message.id;
1746 + processedMessageIds.add(message.id);
2476 1747 }
2477 1748 });
2478 1749
2479 - if (hasNewMessage) {
2480 - enableChatInput(botId);
1750 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1751 + showNotification();
2481 1752 }
2482 -
2483 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2484 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2485 - showNotification(botId);
2486 - }
2487 -
2488 - scrollToBottom(botId, true);
1753 +
1754 + scrollToBottom(true);
2489 1755 }
2490 -
2491 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2492 - if (response.success && response.data?.chat_mode) {
2493 - updateChatModeIndicator(response.data.chat_mode, botId);
2494 - }
2495 1756 },
2496 1757 error: function (xhr, status, error) {
2497 - // Polling error - silently continue
1758 + //console.error("Polling error:", xhr, status, error);
2498 1759 }
2499 1760 });
2500 1761 }
2501 1762
@@ -2501,30 +1762,19 @@
2501 1762
2502 1763 // ====================================
2503 1764 // CHAT HISTORY & PERSISTENCE
2504 1765 // ====================================
2505 -
2506 -function loadChatHistory(botId, onComplete) {
2507 - botId = botId || 'default';
2508 - var instance = MxChatInstances.get(botId);
2509 -
1766 +// Update the loadChatHistory function:
1767 +function loadChatHistory() {
2510 1768 // Prevent duplicate loading
2511 - if (instance.chatHistoryLoaded) {
2512 - if (onComplete) onComplete();
1769 + if (chatHistoryLoaded) {
1770 + // console.log('Chat history already loaded, skipping...');
2513 1771 return;
2514 1772 }
2515 -
2516 - // Use getChatSession which returns null if no session exists (does NOT create one)
2517 - var sessionId = getChatSession(botId);
1773 +
1774 + var sessionId = getChatSession();
2518 1775 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2519 1776
2520 - // No session yet — nothing to load. History will load after first message via ensureSession.
2521 - if (!sessionId) {
2522 - instance.chatHistoryLoaded = true;
2523 - if (onComplete) onComplete();
2524 - return;
2525 - }
2526 -
2527 1777 if (chatPersistenceEnabled && sessionId) {
2528 1778 $.ajax({
2529 1779 url: mxchatChat.ajax_url,
2530 1780 type: 'POST',
@@ -2533,28 +1783,19 @@
2533 1783 action: 'mxchat_fetch_conversation_history',
2534 1784 session_id: sessionId
2535 1785 },
2536 1786 success: function(response) {
2537 - // Handle session reset (IP changed while user was away)
2538 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2539 - // Silent reset — new session but don't clear UI
2540 - MxChatInstances.silentResetSession(botId);
2541 - instance.chatHistoryLoaded = true; // Prevent retry loop
2542 - if (onComplete) onComplete();
2543 - return;
2544 - }
2545 -
2546 1787 // Check if the response indicates success
2547 1788 if (response.success) {
2548 1789 // Handle case where conversation data exists and is an array
2549 1790 if (response.data && Array.isArray(response.data.conversation)) {
2550 - var $chatBox = getElement(botId, 'chat-box');
1791 + var $chatBox = $('#chat-box');
2551 1792 var $fragment = $(document.createDocumentFragment());
2552 - let highestMessageId = instance.lastSeenMessageId;
1793 + let highestMessageId = lastSeenMessageId;
2553 1794
2554 1795 // Update chat mode if provided
2555 1796 if (response.data.chat_mode) {
2556 - updateChatModeIndicator(response.data.chat_mode, botId);
1797 + updateChatModeIndicator(response.data.chat_mode);
2557 1798 }
2558 1799
2559 1800 // Only process if there are actual messages
2560 1801 if (response.data.conversation.length > 0) {
@@ -2559,9 +1800,9 @@
2559 1800 // Only process if there are actual messages
2560 1801 if (response.data.conversation.length > 0) {
2561 1802 // IMPORTANT: Clear existing messages before loading history
2562 1803 $chatBox.empty();
2563 -
1804 +
2564 1805 $.each(response.data.conversation, function(index, message) {
2565 1806 // Skip agent messages if persistence is off
2566 1807 if (!chatPersistenceEnabled && message.role === 'agent') {
2567 1808 return;
@@ -2596,19 +1837,9 @@
2596 1837 var content = message.content;
2597 1838 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2598 1839 content = decodeHTMLEntities(content);
2599 1840
2600 - // Skip linkify for messages containing structured HTML
2601 - // (forms, product cards, galleries, etc.) to avoid
2602 - // markdown formatting corrupting HTML attributes
2603 - // (e.g. underscores in name="field_name" becoming <em> tags)
2604 - if (content.includes("mxchat-product-card") ||
2605 - content.includes("mxchat-image-gallery") ||
2606 - content.includes("mxchat-featured-products") ||
2607 - content.includes("<form") ||
2608 - content.includes("<input") ||
2609 - content.includes("<select") ||
2610 - content.includes("<textarea")) {
1841 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2611 1842 messageElement.html(content);
2612 1843 } else {
2613 1844 var formattedContent = linkify(content);
2614 1845 messageElement.html(formattedContent);
@@ -2618,47 +1849,42 @@
2618 1849
2619 1850 // Track message IDs
2620 1851 if (message.id) {
2621 1852 highestMessageId = Math.max(highestMessageId, message.id);
2622 - instance.processedMessageIds.add(message.id);
1853 + processedMessageIds.add(message.id);
2623 1854 }
2624 1855 });
2625 1856
2626 1857 // Only append messages and scroll if we have content
2627 1858 $chatBox.append($fragment);
2628 - scrollToBottom(botId, true);
1859 + scrollToBottom(true);
2629 1860
2630 1861 // Collapse quick questions if we have conversation history
2631 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2632 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2633 - collapseQuickQuestions(botId);
1862 + if (hasQuickQuestions()) {
1863 + collapseQuickQuestions();
2634 1864 }
2635 1865
2636 1866 // Update lastSeenMessageId after history loads
2637 - instance.lastSeenMessageId = highestMessageId;
1867 + lastSeenMessageId = highestMessageId;
2638 1868
2639 1869 // Only update chat mode if persistence is enabled and we have messages
2640 1870 if (chatPersistenceEnabled) {
2641 1871 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2642 1872 if (lastMessage.role === 'agent') {
2643 - updateChatModeIndicator('agent', botId);
1873 + updateChatModeIndicator('agent');
2644 1874 }
2645 1875 }
2646 -
1876 +
2647 1877 // Mark as loaded ONLY after successful load
2648 - instance.chatHistoryLoaded = true;
1878 + chatHistoryLoaded = true;
2649 1879 }
2650 1880 }
2651 1881 }
2652 - if (onComplete) onComplete();
2653 1882 },
2654 1883 error: function(xhr, status, error) {
2655 - // Error loading chat history - silently continue
2656 - if (onComplete) onComplete();
1884 + //console.error("AJAX error loading chat history:", status, error);
2657 1885 }
2658 1886 });
2659 - } else {
2660 - if (onComplete) onComplete();
2661 1887 }
2662 1888 }
2663 1889
2664 1890
@@ -2672,42 +1898,40 @@
2672 1898 element.addEventListener(eventType, handler);
2673 1899 }
2674 1900 }
2675 1901
2676 - function showActivePdf(filename, botId) {
2677 - botId = botId || 'default';
2678 - const container = getElementDOM(botId, 'active-pdf-container');
2679 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2680 -
1902 + function showActivePdf(filename) {
1903 + const container = document.getElementById('active-pdf-container');
1904 + const nameElement = document.getElementById('active-pdf-name');
1905 +
2681 1906 if (!container || !nameElement) {
1907 + //console.error('PDF container elements not found');
2682 1908 return;
2683 1909 }
2684 -
1910 +
2685 1911 nameElement.textContent = filename;
2686 1912 container.style.display = 'flex';
2687 1913 }
2688 -
2689 - function showActiveWord(filename, botId) {
2690 - botId = botId || 'default';
2691 - const container = getElementDOM(botId, 'active-word-container');
2692 - const nameElement = getElementDOM(botId, 'active-word-name');
2693 -
1914 +
1915 + function showActiveWord(filename) {
1916 + const container = document.getElementById('active-word-container');
1917 + const nameElement = document.getElementById('active-word-name');
1918 +
2694 1919 if (!container || !nameElement) {
1920 + //console.error('Word document container elements not found');
2695 1921 return;
2696 1922 }
2697 -
1923 +
2698 1924 nameElement.textContent = filename;
2699 1925 container.style.display = 'flex';
2700 1926 }
2701 -
2702 - function removeActivePdf(botId) {
2703 - botId = botId || 'default';
2704 - var instance = MxChatInstances.get(botId);
2705 - const container = getElementDOM(botId, 'active-pdf-container');
2706 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2707 -
2708 - if (!container || !nameElement || !instance.activePdfFile) return;
2709 -
1927 +
1928 + function removeActivePdf() {
1929 + const container = document.getElementById('active-pdf-container');
1930 + const nameElement = document.getElementById('active-pdf-name');
1931 +
1932 + if (!container || !nameElement || !activePdfFile) return;
1933 +
2710 1934 fetch(mxchatChat.ajax_url, {
2711 1935 method: 'POST',
2712 1936 headers: {
2713 1937 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2713,9 +1937,9 @@
2713 1937 'Content-Type': 'application/x-www-form-urlencoded',
2714 1938 },
2715 1939 body: new URLSearchParams({
2716 1940 'action': 'mxchat_remove_pdf',
2717 - 'session_id': getChatSession(botId),
1941 + 'session_id': sessionId,
2718 1942 'nonce': mxchatChat.nonce
2719 1943 })
2720 1944 })
2721 1945 .then(response => response.json())
@@ -2727,12 +1951,12 @@
2727 1951 appendMessage('bot', 'PDF removed.');
2728 1952 }
2729 1953 })
2730 1954 .catch(error => {
2731 - // Error removing PDF - silently continue
1955 + //console.error('Error removing PDF:', error);
2732 1956 });
2733 1957 }
2734 -
1958 +
2735 1959 function removeActiveWord() {
2736 1960 const container = document.getElementById('active-word-container');
2737 1961 const nameElement = document.getElementById('active-word-name');
2738 1962
@@ -2758,53 +1982,56 @@
2758 1982 appendMessage('bot', 'Word document removed.');
2759 1983 }
2760 1984 })
2761 1985 .catch(error => {
2762 - // Error removing Word document - silently continue
1986 + //console.error('Error removing Word document:', error);
2763 1987 });
2764 1988 }
2765 -
1989 +
2766 1990 // ====================================
2767 1991 // CONSENT & COMPLIANCE (GDPR)
2768 1992 // ====================================
2769 -
2770 - function initializeChatVisibility(botId) {
2771 - botId = botId || 'default';
2772 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2773 - mxchatChat.complianz_toggle === '1' ||
1993 +
1994 + function initializeChatVisibility() {
1995 + //console.log('Initializing chat visibility');
1996 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
1997 + mxchatChat.complianz_toggle === '1' ||
2774 1998 mxchatChat.complianz_toggle === 1;
2775 -
1999 +
2776 2000 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2777 2001 // Initial check
2778 - checkConsentAndShowChat(botId);
2779 -
2002 + checkConsentAndShowChat();
2003 +
2780 2004 // Listen for consent changes
2781 2005 $(document).on('cmplz_status_change', function(event) {
2782 - checkConsentAndShowChat(botId);
2006 + //console.log('Status change detected');
2007 + checkConsentAndShowChat();
2783 2008 });
2784 2009 } else {
2785 2010 // If Complianz is not enabled, always show
2786 - getElement(botId, 'floating-chatbot-button')
2011 + $('#floating-chatbot-button')
2787 2012 .css('display', 'flex')
2788 2013 .removeClass('hidden no-consent')
2789 2014 .fadeTo(500, 1);
2790 -
2015 +
2791 2016 // Also check pre-chat message when Complianz is not enabled
2792 - checkPreChatDismissal(botId);
2017 + checkPreChatDismissal();
2793 2018 }
2794 2019 }
2795 2020
2796 -
2797 - function checkConsentAndShowChat(botId) {
2798 - botId = botId || 'default';
2021 +
2022 + function checkConsentAndShowChat() {
2799 2023 var consentStatus = cmplz_has_consent('marketing');
2800 2024 var consentType = complianz.consenttype;
2801 -
2802 - let $widget = getElement(botId, 'floating-chatbot-button');
2803 - let $chatbot = getElement(botId, 'floating-chatbot');
2804 - let $preChat = getElement(botId, 'pre-chat-message');
2805 -
2025 +
2026 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2027 +
2028 + let $widget = $('#floating-chatbot-button');
2029 + let $chatbot = $('#floating-chatbot');
2030 + let $preChat = $('#pre-chat-message');
2031 +
2806 2032 if (consentStatus === true) {
2033 + //console.log('Consent granted - showing widget');
2807 2034 $widget
2808 2035 .removeClass('no-consent')
2809 2036 .css('display', 'flex')
2810 2037 .removeClass('hidden')
@@ -2809,12 +2036,13 @@
2809 2036 .css('display', 'flex')
2810 2037 .removeClass('hidden')
2811 2038 .fadeTo(500, 1);
2812 2039 $chatbot.removeClass('no-consent');
2813 -
2040 +
2814 2041 // Show pre-chat message if not dismissed
2815 - checkPreChatDismissal(botId);
2042 + checkPreChatDismissal();
2816 2043 } else {
2044 + //console.log('No consent - hiding widget');
2817 2045 $widget
2818 2046 .addClass('no-consent')
2819 2047 .fadeTo(500, 0, function() {
2820 2048 $(this)
@@ -2821,9 +2049,9 @@
2821 2049 .css('display', 'none')
2822 2050 .addClass('hidden');
2823 2051 });
2824 2052 $chatbot.addClass('no-consent');
2825 -
2053 +
2826 2054 // Hide pre-chat message when no consent
2827 2055 $preChat.hide();
2828 2056 }
2829 2057 }
@@ -2831,38 +2059,46 @@
2831 2059
2832 2060 // ====================================
2833 2061 // PRE-CHAT MESSAGE HANDLING
2834 2062 // ====================================
2835 -
2836 - function checkPreChatDismissal(botId) {
2837 - botId = botId || 'default';
2838 - try {
2839 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2840 - if (dismissedAt) {
2841 - // Re-show after 24 hours
2842 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2843 - if (elapsed < 86400000) {
2844 - getElement(botId, 'pre-chat-message').hide();
2845 - return;
2063 +
2064 + function checkPreChatDismissal() {
2065 + $.ajax({
2066 + url: mxchatChat.ajax_url,
2067 + type: 'POST',
2068 + data: {
2069 + action: 'mxchat_check_pre_chat_message_status',
2070 + _ajax_nonce: mxchatChat.nonce
2071 + },
2072 + success: function(response) {
2073 + if (response.success && !response.data.dismissed) {
2074 + $('#pre-chat-message').fadeIn(250);
2075 + } else {
2076 + $('#pre-chat-message').hide();
2846 2077 }
2847 - // Expired — clear and show again
2848 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2078 + },
2079 + error: function() {
2080 + //console.error('Failed to check pre-chat message dismissal status.');
2849 2081 }
2850 - getElement(botId, 'pre-chat-message').fadeIn(250);
2851 - } catch (e) {
2852 - // localStorage unavailable — show the message
2853 - getElement(botId, 'pre-chat-message').fadeIn(250);
2854 - }
2082 + });
2855 2083 }
2856 -
2857 - function handlePreChatDismissal(botId) {
2858 - botId = botId || 'default';
2859 - getElement(botId, 'pre-chat-message').fadeOut(200);
2860 - try {
2861 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2862 - } catch (e) {
2863 - // localStorage unavailable — dismissal won't persist
2864 - }
2084 +
2085 + function handlePreChatDismissal() {
2086 + $('#pre-chat-message').fadeOut(200);
2087 + $.ajax({
2088 + url: mxchatChat.ajax_url,
2089 + type: 'POST',
2090 + data: {
2091 + action: 'mxchat_dismiss_pre_chat_message',
2092 + _ajax_nonce: mxchatChat.nonce
2093 + },
2094 + success: function() {
2095 + $('#pre-chat-message').hide();
2096 + },
2097 + error: function() {
2098 + //console.error('Failed to dismiss pre-chat message.');
2099 + }
2100 + });
2865 2101 }
2866 2102
2867 2103
2868 2104 // ====================================
@@ -2888,104 +2124,78 @@
2888 2124 // ====================================
2889 2125
2890 2126 $(document).on('click', '.mxchat-popular-question', function () {
2891 2127 var question = $(this).text();
2892 - var botId = getBotIdFromElement(this);
2893 -
2128 +
2894 2129 // Append the question as if the user typed it
2895 - appendMessage("user", question, '', [], false, botId);
2896 -
2130 + appendMessage("user", question);
2131 +
2897 2132 // Only collapse if there are questions
2898 - if (hasQuickQuestions(botId)) {
2899 - collapseQuickQuestions(botId);
2133 + if (hasQuickQuestions()) {
2134 + collapseQuickQuestions();
2900 2135 }
2901 -
2136 +
2902 2137 // Send the question to the server
2903 - sendMessageToChatbot(question, botId);
2138 + sendMessageToChatbot(question);
2904 2139 });
2905 2140
2906 2141 $(document).on('click', '.questions-toggle-btn', function(e) {
2907 2142 e.preventDefault();
2908 2143 e.stopPropagation();
2909 - var botId = getBotIdFromElement(this);
2910 - expandQuickQuestions(botId);
2144 + expandQuickQuestions();
2911 2145 });
2912 2146
2913 2147 $(document).on('click', '.questions-collapse-btn', function(e) {
2914 2148 e.preventDefault();
2915 2149 e.stopPropagation();
2916 - var botId = getBotIdFromElement(this);
2917 - collapseQuickQuestions(botId);
2150 + collapseQuickQuestions();
2918 2151 });
2919 2152
2920 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2921 - $(document).on('click', '.floating-chatbot-button', function() {
2922 - var botId = getBotIdFromElement(this);
2923 - var $chatbot = getElement(botId, 'floating-chatbot');
2924 - var $badge = getElement(botId, 'chat-notification-badge');
2925 - var $preChat = getElement(botId, 'pre-chat-message');
2926 -
2927 - if ($chatbot.hasClass('hidden')) {
2928 - $chatbot.removeClass('hidden').addClass('visible');
2153 + // Chatbot visibility toggle handlers
2154 + $(document).on('click', '#floating-chatbot-button', function() {
2155 + var chatbot = $('#floating-chatbot');
2156 + if (chatbot.hasClass('hidden')) {
2157 + chatbot.removeClass('hidden').addClass('visible');
2929 2158 $(this).addClass('hidden');
2930 - $badge.hide(); // Hide notification when opening chat
2159 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2931 2160 disableScroll();
2932 - $preChat.fadeOut(250);
2933 -
2934 - // Load chat history for returning visitors (persistence)
2935 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2936 - if (chatPersistenceEnabled) {
2937 - MxChatInstances.ensureSession(botId);
2938 - }
2939 -
2940 - // Deferred email check — only on first widget open
2941 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2942 - var instance = MxChatInstances.get(botId);
2943 - if (emailBlocker && !instance.emailCheckDone) {
2944 - instance.emailCheckDone = true;
2945 - resolveEmailState(botId);
2946 - } else if (!emailBlocker) {
2947 - // No email collection — still route through showChatContainerForBot
2948 - // so the loader is shown while chat history loads
2949 - showChatContainerForBot(botId);
2950 - }
2161 + $('#pre-chat-message').fadeOut(250);
2951 2162 } else {
2952 - $chatbot.removeClass('visible').addClass('hidden');
2163 + chatbot.removeClass('visible').addClass('hidden');
2953 2164 $(this).removeClass('hidden');
2954 2165 enableScroll();
2955 - checkPreChatDismissal(botId);
2166 + checkPreChatDismissal();
2956 2167 }
2957 2168 });
2958 -
2959 - // Allow clicking anywhere on the title bar to close the chatbot
2960 - $(document).on('click', '.chatbot-top-bar', function() {
2961 - var botId = getBotIdFromElement(this);
2962 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2963 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2169 +
2170 + $(document).on('click', '#exit-chat-button', function() {
2171 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2172 + $('#floating-chatbot-button').removeClass('hidden');
2964 2173 enableScroll();
2965 2174 });
2966 -
2175 +
2967 2176 $(document).on('click', '.close-pre-chat-message', function(e) {
2968 2177 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2969 - var botId = getBotIdFromElement(this);
2970 - handlePreChatDismissal(botId);
2178 + $('#pre-chat-message').fadeOut(200, function() {
2179 + $(this).remove();
2180 + });
2971 2181 });
2182 +
2972 2183
2973 -
2974 - // PDF upload button handlers - use class selector
2975 - $(document).on('click', '.pdf-upload-btn', function() {
2976 - var botId = getBotIdFromElement(this);
2977 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2978 - if (pdfInput) pdfInput.click();
2979 - });
2980 -
2981 - // Word upload button handlers - use class selector
2982 - $(document).on('click', '.word-upload-btn', function() {
2983 - var botId = getBotIdFromElement(this);
2984 - var wordInput = getElementDOM(botId, 'word-upload');
2985 - if (wordInput) wordInput.click();
2986 - });
2184 + // PDF upload button handlers
2185 + if (document.getElementById('pdf-upload-btn')) {
2186 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2187 + document.getElementById('pdf-upload').click();
2188 + });
2189 + }
2987 2190
2191 + // Word upload button handlers
2192 + if (document.getElementById('word-upload-btn')) {
2193 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2194 + document.getElementById('word-upload').click();
2195 + });
2196 + }
2197 +
2988 2198 // PDF file input change handler
2989 2199 addSafeEventListener('pdf-upload', 'change', async function(e) {
2990 2200 const file = e.target.files[0];
2991 2201
@@ -2994,13 +2204,15 @@
2994 2204 return;
2995 2205 }
2996 2206
2997 2207 if (!sessionId) {
2208 + //console.error('No session ID found');
2998 2209 alert('Error: No session ID found');
2999 2210 return;
3000 2211 }
3001 -
2212 +
3002 2213 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2214 + //console.error('mxchatChat not properly configured:', mxchatChat);
3003 2215 alert('Error: Ajax configuration missing');
3004 2216 return;
3005 2217 }
3006 2218
@@ -3009,10 +2221,8 @@
3009 2221 const sendBtn = document.getElementById('send-button');
3010 2222 const originalBtnContent = uploadBtn.innerHTML;
3011 2223
3012 2224 try {
3013 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3014 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3015 2225 const formData = new FormData();
3016 2226 formData.append('action', 'mxchat_upload_pdf');
3017 2227 formData.append('pdf_file', file);
3018 2228 formData.append('session_id', sessionId);
@@ -3044,11 +2254,13 @@
3044 2254 appendMessage('bot', data.data.message);
3045 2255 scrollToBottom();
3046 2256 activePdfFile = data.data.filename;
3047 2257 } else {
2258 + //console.error('Upload failed:', data.data);
3048 2259 alert('Failed to upload PDF. Please try again.');
3049 2260 }
3050 2261 } catch (error) {
2262 + //console.error('Upload error:', error);
3051 2263 alert('Error uploading file. Please try again.');
3052 2264 } finally {
3053 2265 uploadBtn.disabled = false;
3054 2266 sendBtn.disabled = false;
@@ -3066,12 +2278,13 @@
3066 2278 return;
3067 2279 }
3068 2280
3069 2281 if (!sessionId) {
2282 + //console.error('No session ID found');
3070 2283 alert('Error: No session ID found');
3071 2284 return;
3072 2285 }
3073 -
2286 +
3074 2287 // Disable buttons and show loading state
3075 2288 const uploadBtn = document.getElementById('word-upload-btn');
3076 2289 const sendBtn = document.getElementById('send-button');
3077 2290 const originalBtnContent = uploadBtn.innerHTML;
@@ -3076,10 +2289,8 @@
3076 2289 const sendBtn = document.getElementById('send-button');
3077 2290 const originalBtnContent = uploadBtn.innerHTML;
3078 2291
3079 2292 try {
3080 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3081 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3082 2293 const formData = new FormData();
3083 2294 formData.append('action', 'mxchat_upload_word');
3084 2295 formData.append('word_file', file);
3085 2296 formData.append('session_id', sessionId);
@@ -3111,11 +2322,13 @@
3111 2322 appendMessage('bot', data.data.message);
3112 2323 scrollToBottom();
3113 2324 activeWordFile = data.data.filename;
3114 2325 } else {
2326 + //console.error('Upload failed:', data.data);
3115 2327 alert('Failed to upload Word document. Please try again.');
3116 2328 }
3117 2329 } catch (error) {
2330 + //console.error('Upload error:', error);
3118 2331 alert('Error uploading file. Please try again.');
3119 2332 } finally {
3120 2333 uploadBtn.disabled = false;
3121 2334 sendBtn.disabled = false;
@@ -3173,497 +2386,454 @@
3173 2386 });
3174 2387
3175 2388
3176 2389 // ====================================
3177 -// INIT LOADER & CHAT CONTAINER HELPERS
2390 +// EMAIL COLLECTION SETUP - FIXED VERSION
3178 2391 // ====================================
3179 -// These must be outside the email collection block so they're always available
3180 -// (used by persistence loading even when email collection is off)
3181 -
3182 -function showInitLoader(botId) {
3183 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3184 - if (loader) loader.style.display = 'flex';
3185 -}
3186 -
3187 -function hideInitLoader(botId) {
3188 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3189 - if (loader) loader.style.display = 'none';
3190 -}
3191 -
3192 -function showEmailFormForBot(botId) {
3193 - hideInitLoader(botId);
3194 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3195 - var chatContainer = getElementDOM(botId, 'chat-container');
3196 - if (emailBlocker) emailBlocker.style.display = 'flex';
3197 - if (chatContainer) chatContainer.style.display = 'none';
3198 -}
3199 -
3200 -function showChatContainerForBot(botId) {
3201 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3202 - var chatContainer = getElementDOM(botId, 'chat-container');
3203 - if (emailBlocker) emailBlocker.style.display = 'none';
3204 -
3205 - var instance = MxChatInstances.get(botId);
3206 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3207 -
3208 - // If persistence is on and history hasn't loaded yet, show loader
3209 - // while history loads to prevent flash of empty chat
3210 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3211 - if (chatContainer) chatContainer.style.display = 'none';
3212 - showInitLoader(botId);
3213 - loadChatHistory(botId, function() {
3214 - hideInitLoader(botId);
3215 - if (chatContainer) chatContainer.style.display = 'flex';
3216 - scrollToBottom(botId, true);
3217 - });
3218 - } else {
3219 - hideInitLoader(botId);
3220 - if (chatContainer) chatContainer.style.display = 'flex';
3221 - if (typeof loadChatHistory === 'function') {
3222 - loadChatHistory(botId);
3223 - }
3224 - }
3225 -}
3226 -
3227 -// ====================================
3228 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3229 -// ====================================
3230 2392 // Only run email collection setup if it's enabled
3231 2393 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2394 + //console.log('Email collection is enabled, setting up handlers...');
2395 +
2396 + // Email collection form setup and handlers
2397 + const emailForm = document.getElementById('email-collection-form');
2398 + const emailBlocker = document.getElementById('email-blocker');
2399 + const chatbotWrapper = document.getElementById('chat-container');
3232 2400
3233 - // Track submitting state per bot
3234 - const emailSubmittingState = {};
2401 + if (emailForm && emailBlocker && chatbotWrapper) {
2402 +
2403 + // Add loading state management
2404 + let isSubmitting = false;
2405 +
2406 + // Optimized UI transition functions
2407 + function showEmailForm() {
2408 + emailBlocker.style.display = 'flex';
2409 + chatbotWrapper.style.display = 'none';
2410 + }
3235 2411
3236 - // Add CSS animations for email form (once globally)
3237 - if (!document.getElementById('email-error-styles')) {
3238 - const style = document.createElement('style');
3239 - style.id = 'email-error-styles';
3240 - style.textContent = `
3241 - @keyframes fadeInError {
3242 - from { opacity: 0; transform: translateY(-5px); }
3243 - to { opacity: 1; transform: translateY(0); }
2412 + function showChatContainer() {
2413 + // Show chat immediately without delay
2414 + emailBlocker.style.display = 'none';
2415 + chatbotWrapper.style.display = 'flex';
2416 +
2417 + // Load chat history only after showing chat container
2418 + if (typeof loadChatHistory === 'function') {
2419 + loadChatHistory();
3244 2420 }
3245 - .email-input-shake {
3246 - animation: shake 0.5s ease-in-out;
3247 - }
3248 - @keyframes shake {
3249 - 0%, 100% { transform: translateX(0); }
3250 - 25% { transform: translateX(-5px); }
3251 - 75% { transform: translateX(5px); }
3252 - }
3253 - @keyframes spin {
3254 - from { transform: rotate(0deg); }
3255 - to { transform: rotate(360deg); }
3256 - }
3257 - .email-spinner {
3258 - display: inline-block;
3259 - vertical-align: middle;
3260 - }
3261 - `;
3262 - document.head.appendChild(style);
3263 - }
2421 + }
3264 2422
3265 - function isValidEmailAddress(email) {
3266 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3267 - return emailRegex.test(email.trim()) && email.length <= 254;
3268 - }
2423 + // Enhanced email validation
2424 + function isValidEmail(email) {
2425 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2426 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2427 + }
3269 2428
3270 - function isValidNameInput(name) {
3271 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3272 - }
2429 + // Enhanced name validation
2430 + function isValidName(name) {
2431 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2432 + }
3273 2433
3274 - /**
3275 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3276 - * @param {string} botId - The bot instance ID
3277 - * @param {string} visitorName - The visitor's name to insert
3278 - */
3279 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3280 - var chatBox = getElementDOM(botId, 'chat-box');
3281 - if (!chatBox) return;
3282 -
3283 - // Find the first bot message (intro message)
3284 - var introMessage = chatBox.querySelector('.bot-message');
3285 - if (!introMessage) return;
3286 -
3287 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3288 - if (!messageContent) return;
3289 -
3290 - var html = messageContent.innerHTML;
3291 -
3292 - // Replace {visitor_name} placeholder (case-insensitive)
3293 - if (visitorName && visitorName.trim()) {
3294 - // Escape HTML to prevent XSS
3295 - var safeName = $('<div>').text(visitorName.trim()).html();
3296 - html = html.replace(/\{visitor_name\}/gi, safeName);
3297 - } else {
3298 - // Remove placeholder and clean up spacing if no name provided
3299 - html = html.replace(/\{visitor_name\}/gi, '');
3300 - // Clean up any double spaces that might result
3301 - html = html.replace(/\s{2,}/g, ' ').trim();
2434 + // Show loading state with spinner
2435 + function setSubmissionState(loading) {
2436 + const submitButton = document.getElementById('email-submit-button');
2437 + const emailInput = document.getElementById('user-email');
2438 + const nameInput = document.getElementById('user-name');
2439 +
2440 + if (loading) {
2441 + isSubmitting = true;
2442 + if (submitButton) submitButton.disabled = true;
2443 + if (emailInput) emailInput.disabled = true;
2444 + if (nameInput) nameInput.disabled = true;
2445 +
2446 + // Store original content and add spinner
2447 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2448 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2449 +
2450 + // Add loading spinner while keeping original text
2451 + const originalText = submitButton.textContent;
2452 + submitButton.innerHTML = `
2453 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2454 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2455 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2456 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2457 + </circle>
2458 + </svg>
2459 + ${originalText}
2460 + `;
2461 +
2462 + submitButton.style.opacity = '0.8';
2463 + }
2464 + } else {
2465 + isSubmitting = false;
2466 + if (submitButton) submitButton.disabled = false;
2467 + if (emailInput) emailInput.disabled = false;
2468 + if (nameInput) nameInput.disabled = false;
2469 +
2470 + // Restore original content
2471 + if (submitButton) {
2472 + const originalHtml = submitButton.getAttribute('data-original-html');
2473 + if (originalHtml) {
2474 + submitButton.innerHTML = originalHtml;
2475 + }
2476 + submitButton.style.opacity = '1';
2477 + }
2478 + }
3302 2479 }
3303 2480
3304 - messageContent.innerHTML = html;
3305 - }
3306 -
3307 - function setEmailSubmissionState(botId, loading) {
3308 - var submitButton = getElementDOM(botId, 'email-submit-button');
3309 - var emailInput = getElementDOM(botId, 'user-email');
3310 - var nameInput = getElementDOM(botId, 'user-name');
3311 -
3312 - if (loading) {
3313 - emailSubmittingState[botId] = true;
3314 - if (submitButton) submitButton.disabled = true;
3315 - if (emailInput) emailInput.disabled = true;
3316 - if (nameInput) nameInput.disabled = true;
3317 -
3318 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3319 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3320 - const originalText = submitButton.textContent;
3321 - submitButton.innerHTML = `
3322 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3323 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3324 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3325 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3326 - </circle>
3327 - </svg>
3328 - ${originalText}
2481 + // Error display functions
2482 + function showEmailError(message) {
2483 + clearEmailError();
2484 +
2485 + const errorDiv = document.createElement('div');
2486 + errorDiv.className = 'email-error';
2487 + errorDiv.style.cssText = `
2488 + color: #e74c3c;
2489 + font-size: 12px;
2490 + margin-top: 8px;
2491 + padding: 4px 0;
2492 + animation: fadeInError 0.3s ease;
2493 + `;
2494 + errorDiv.textContent = message;
2495 +
2496 + // Add CSS animation if not already present
2497 + if (!document.getElementById('email-error-styles')) {
2498 + const style = document.createElement('style');
2499 + style.id = 'email-error-styles';
2500 + style.textContent = `
2501 + @keyframes fadeInError {
2502 + from { opacity: 0; transform: translateY(-5px); }
2503 + to { opacity: 1; transform: translateY(0); }
2504 + }
2505 + .email-input-shake {
2506 + animation: shake 0.5s ease-in-out;
2507 + }
2508 + @keyframes shake {
2509 + 0%, 100% { transform: translateX(0); }
2510 + 25% { transform: translateX(-5px); }
2511 + 75% { transform: translateX(5px); }
2512 + }
2513 + @keyframes spin {
2514 + from { transform: rotate(0deg); }
2515 + to { transform: rotate(360deg); }
2516 + }
2517 + .email-spinner {
2518 + display: inline-block;
2519 + vertical-align: middle;
2520 + }
3329 2521 `;
3330 - submitButton.style.opacity = '0.8';
2522 + document.head.appendChild(style);
3331 2523 }
3332 - } else {
3333 - emailSubmittingState[botId] = false;
3334 - if (submitButton) submitButton.disabled = false;
3335 - if (emailInput) emailInput.disabled = false;
3336 - if (nameInput) nameInput.disabled = false;
3337 -
3338 - if (submitButton) {
3339 - const originalHtml = submitButton.getAttribute('data-original-html');
3340 - if (originalHtml) {
3341 - submitButton.innerHTML = originalHtml;
3342 - }
3343 - submitButton.style.opacity = '1';
2524 +
2525 + emailForm.appendChild(errorDiv);
2526 +
2527 + // Add shake animation to inputs
2528 + const emailInput = document.getElementById('user-email');
2529 + const nameInput = document.getElementById('user-name');
2530 +
2531 + if (emailInput) {
2532 + emailInput.classList.add('email-input-shake');
2533 + setTimeout(() => {
2534 + emailInput.classList.remove('email-input-shake');
2535 + }, 500);
3344 2536 }
2537 +
2538 + if (nameInput) {
2539 + nameInput.classList.add('email-input-shake');
2540 + setTimeout(() => {
2541 + nameInput.classList.remove('email-input-shake');
2542 + }, 500);
2543 + }
3345 2544 }
3346 - }
3347 2545
3348 - function showEmailError(botId, message) {
3349 - clearEmailError(botId);
3350 -
3351 - var emailForm = getElementDOM(botId, 'email-collection-form');
3352 - if (!emailForm) return;
3353 -
3354 - const errorDiv = document.createElement('div');
3355 - errorDiv.className = 'email-error';
3356 - errorDiv.style.cssText = `
3357 - color: #e74c3c;
3358 - font-size: 12px;
3359 - margin-top: 8px;
3360 - padding: 4px 0;
3361 - animation: fadeInError 0.3s ease;
3362 - `;
3363 - errorDiv.textContent = message;
3364 - emailForm.appendChild(errorDiv);
3365 -
3366 - // Add shake animation to inputs
3367 - var emailInput = getElementDOM(botId, 'user-email');
3368 - var nameInput = getElementDOM(botId, 'user-name');
3369 -
3370 - if (emailInput) {
3371 - emailInput.classList.add('email-input-shake');
3372 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3373 - }
3374 - if (nameInput) {
3375 - nameInput.classList.add('email-input-shake');
3376 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3377 - }
3378 - }
3379 -
3380 - function clearEmailError(botId) {
3381 - var emailForm = getElementDOM(botId, 'email-collection-form');
3382 - if (emailForm) {
2546 + function clearEmailError() {
3383 2547 const existingErrors = emailForm.querySelectorAll('.email-error');
3384 2548 existingErrors.forEach(error => error.remove());
3385 2549 }
3386 - }
3387 2550
3388 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3389 - function resolveEmailState(botId) {
3390 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3391 - if (mxchatChat.initial_email_state.show_email_form) {
3392 - showEmailFormForBot(botId);
3393 - } else {
3394 - showChatContainerForBot(botId);
2551 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2552 + //console.log('Setting up form submit handler...');
2553 +
2554 + // Remove any existing event listeners first
2555 + emailForm.removeEventListener('submit', handleFormSubmit);
2556 +
2557 + // Add the form submit handler
2558 + emailForm.addEventListener('submit', handleFormSubmit);
2559 +
2560 + function handleFormSubmit(event) {
2561 + //console.log('Form submit handler triggered!');
2562 + event.preventDefault();
2563 + event.stopPropagation();
2564 +
2565 + // Prevent double submission
2566 + if (isSubmitting) {
2567 + //console.log('Already submitting, ignoring...');
2568 + return false;
3395 2569 }
3396 - } else {
3397 - checkSessionAndEmailForBot(botId);
3398 - }
3399 - }
3400 2570
3401 - function checkSessionAndEmailForBot(botId) {
3402 - const sessionId = MxChatInstances.ensureSession(botId);
2571 + const userEmail = document.getElementById('user-email').value.trim();
2572 + const nameInput = document.getElementById('user-name');
2573 + const userName = nameInput ? nameInput.value.trim() : '';
2574 + const sessionId = getChatSession();
3403 2575
3404 - // Hide both panels while we check — show loader instead
3405 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3406 - var chatContainer = getElementDOM(botId, 'chat-container');
3407 - if (emailBlocker) emailBlocker.style.display = 'none';
3408 - if (chatContainer) chatContainer.style.display = 'none';
3409 - showInitLoader(botId);
2576 + //console.log('Form data:', { userEmail, userName, sessionId });
3410 2577
3411 - fetch(mxchatChat.ajax_url, {
3412 - method: 'POST',
3413 - headers: {
3414 - 'Content-Type': 'application/x-www-form-urlencoded',
3415 - },
3416 - body: new URLSearchParams({
3417 - action: 'mxchat_check_email_provided',
3418 - session_id: sessionId,
3419 - nonce: mxchatChat.nonce,
3420 - })
3421 - })
3422 - .then((response) => {
3423 - if (!response.ok) {
3424 - throw new Error(`HTTP error! status: ${response.status}`);
2578 + // Validate email before submission
2579 + if (!userEmail) {
2580 + showEmailError('Please enter your email address.');
2581 + return false;
3425 2582 }
3426 - return response.json();
3427 - })
3428 - .then((data) => {
3429 - if (data.success) {
3430 - if (data.data.logged_in || data.data.email) {
3431 - showChatContainerForBot(botId);
3432 - } else {
3433 - showEmailFormForBot(botId);
3434 - }
3435 - } else {
3436 - showEmailFormForBot(botId);
2583 +
2584 + if (!isValidEmail(userEmail)) {
2585 + showEmailError('Please enter a valid email address.');
2586 + return false;
3437 2587 }
3438 - })
3439 - .catch((error) => {
3440 - showEmailFormForBot(botId);
3441 - });
3442 - }
3443 2588
3444 - // Event delegation for email form submission
3445 - $(document).on('submit', '.email-collection-form', function(e) {
3446 - e.preventDefault();
3447 - e.stopPropagation();
2589 + // Validate name if field exists
2590 + if (nameInput && !isValidName(userName)) {
2591 + showEmailError('Please enter a valid name (2-100 characters).');
2592 + return false;
2593 + }
3448 2594
3449 - var botId = getBotIdFromElement(this);
2595 + // Clear any existing errors
2596 + clearEmailError();
2597 + setSubmissionState(true);
3450 2598
3451 - // Prevent double submission
3452 - if (emailSubmittingState[botId]) {
3453 - return false;
3454 - }
2599 + //console.log('Sending AJAX request...');
3455 2600
3456 - var emailInput = getElementDOM(botId, 'user-email');
3457 - var nameInput = getElementDOM(botId, 'user-name');
3458 - var userEmail = emailInput ? emailInput.value.trim() : '';
3459 - var userName = nameInput ? nameInput.value.trim() : '';
3460 - var sessionId = MxChatInstances.ensureSession(botId);
2601 + // Prepare form data with optional name
2602 + const formData = new URLSearchParams({
2603 + action: 'mxchat_handle_save_email_and_response',
2604 + email: userEmail,
2605 + session_id: sessionId,
2606 + nonce: mxchatChat.nonce,
2607 + });
3461 2608
3462 - // Validate email
3463 - if (!userEmail) {
3464 - showEmailError(botId, 'Please enter your email address.');
3465 - return false;
3466 - }
2609 + // Add name to form data if provided
2610 + if (userName) {
2611 + formData.append('name', userName);
2612 + }
3467 2613
3468 - if (!isValidEmailAddress(userEmail)) {
3469 - showEmailError(botId, 'Please enter a valid email address.');
3470 - return false;
3471 - }
2614 + fetch(mxchatChat.ajax_url, {
2615 + method: 'POST',
2616 + headers: {
2617 + 'Content-Type': 'application/x-www-form-urlencoded',
2618 + },
2619 + body: formData
2620 + })
2621 + .then((response) => {
2622 + //console.log('Response received:', response);
2623 + if (!response.ok) {
2624 + throw new Error(`HTTP error! status: ${response.status}`);
2625 + }
2626 + return response.json();
2627 + })
2628 + .then((data) => {
2629 + //console.log('Response data:', data);
2630 + setSubmissionState(false);
2631 +
2632 + if (data.success) {
2633 + // Show chat immediately
2634 + showChatContainer();
3472 2635
3473 - // Validate name if field exists and has content
3474 - if (nameInput && userName && !isValidNameInput(userName)) {
3475 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3476 - return false;
2636 + // Handle bot response if provided
2637 + if (data.message && typeof appendMessage === 'function') {
2638 + setTimeout(() => {
2639 + appendMessage('bot', data.message);
2640 + if (typeof scrollToBottom === 'function') {
2641 + scrollToBottom();
2642 + }
2643 + }, 100);
2644 + }
2645 + } else {
2646 + showEmailError(data.message || 'Failed to save email. Please try again.');
2647 + }
2648 + })
2649 + .catch((error) => {
2650 + //console.error('Email submission error:', error);
2651 + setSubmissionState(false);
2652 + showEmailError('An error occurred. Please try again.');
2653 + });
2654 +
2655 + return false; // Extra prevention
3477 2656 }
3478 2657
3479 - clearEmailError(botId);
3480 - setEmailSubmissionState(botId, true);
2658 + // Real-time email validation
2659 + const emailInput = document.getElementById('user-email');
2660 + if (emailInput) {
2661 + let validationTimeout;
2662 +
2663 + emailInput.addEventListener('input', function() {
2664 + // Clear previous validation timeout
2665 + if (validationTimeout) {
2666 + clearTimeout(validationTimeout);
2667 + }
2668 +
2669 + // Debounce validation
2670 + validationTimeout = setTimeout(() => {
2671 + const email = this.value.trim();
2672 + clearEmailError();
2673 +
2674 + if (email && !isValidEmail(email)) {
2675 + showEmailError('Please enter a valid email address.');
2676 + }
2677 + }, 500);
2678 + });
3481 2679
3482 - // Prepare form data
3483 - const formData = new URLSearchParams({
3484 - action: 'mxchat_handle_save_email_and_response',
3485 - email: userEmail,
3486 - session_id: sessionId,
3487 - nonce: mxchatChat.nonce,
3488 - });
3489 -
3490 - if (userName) {
3491 - formData.append('name', userName);
2680 + // Handle Enter key
2681 + emailInput.addEventListener('keypress', function(e) {
2682 + if (e.key === 'Enter' && !isSubmitting) {
2683 + e.preventDefault();
2684 + emailForm.dispatchEvent(new Event('submit'));
2685 + }
2686 + });
3492 2687 }
3493 2688
3494 - fetch(mxchatChat.ajax_url, {
3495 - method: 'POST',
3496 - headers: {
3497 - 'Content-Type': 'application/x-www-form-urlencoded',
3498 - },
3499 - body: formData
3500 - })
3501 - .then((response) => {
3502 - if (!response.ok) {
3503 - throw new Error(`HTTP error! status: ${response.status}`);
3504 - }
3505 - return response.json();
3506 - })
3507 - .then((data) => {
3508 - setEmailSubmissionState(botId, false);
3509 -
3510 - if (data.success) {
3511 - showChatContainerForBot(botId);
3512 -
3513 - // Replace {visitor_name} placeholder in intro message with actual name
3514 - if (userName) {
3515 - replaceVisitorNamePlaceholder(botId, userName);
3516 - } else {
3517 - // Remove placeholder if no name provided
3518 - replaceVisitorNamePlaceholder(botId, '');
2689 + // Real-time name validation
2690 + const nameInput = document.getElementById('user-name');
2691 + if (nameInput) {
2692 + let nameValidationTimeout;
2693 +
2694 + nameInput.addEventListener('input', function() {
2695 + // Clear previous validation timeout
2696 + if (nameValidationTimeout) {
2697 + clearTimeout(nameValidationTimeout);
3519 2698 }
2699 +
2700 + // Debounce validation
2701 + nameValidationTimeout = setTimeout(() => {
2702 + const name = this.value.trim();
2703 + clearEmailError();
2704 +
2705 + if (name && !isValidName(name)) {
2706 + showEmailError('Name must be between 2 and 100 characters.');
2707 + }
2708 + }, 500);
2709 + });
3520 2710
3521 - if (data.message && typeof appendMessage === 'function') {
3522 - setTimeout(() => {
3523 - appendMessage('bot', data.message, '', [], false, botId);
3524 - if (typeof scrollToBottom === 'function') {
3525 - scrollToBottom(botId);
3526 - }
3527 - }, 100);
2711 + // Handle Enter key
2712 + nameInput.addEventListener('keypress', function(e) {
2713 + if (e.key === 'Enter' && !isSubmitting) {
2714 + e.preventDefault();
2715 + emailForm.dispatchEvent(new Event('submit'));
3528 2716 }
3529 - } else {
3530 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3531 - }
3532 - })
3533 - .catch((error) => {
3534 - setEmailSubmissionState(botId, false);
3535 - showEmailError(botId, 'An error occurred. Please try again.');
3536 - });
3537 -
3538 - return false;
3539 - });
3540 -
3541 - // Real-time email validation using event delegation
3542 - $(document).on('input', '.mxchat-email-input', function() {
3543 - var botId = getBotIdFromElement(this);
3544 - var $input = $(this);
3545 -
3546 - // Clear previous timeout
3547 - clearTimeout($input.data('validationTimeout'));
3548 -
3549 - // Debounce validation
3550 - var timeout = setTimeout(() => {
3551 - var email = this.value.trim();
3552 - clearEmailError(botId);
3553 -
3554 - if (email && !isValidEmailAddress(email)) {
3555 - showEmailError(botId, 'Please enter a valid email address.');
3556 - }
3557 - }, 500);
3558 -
3559 - $input.data('validationTimeout', timeout);
3560 - });
3561 -
3562 - // Handle Enter key in email input
3563 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3564 - if (e.key === 'Enter') {
3565 - e.preventDefault();
3566 - var botId = getBotIdFromElement(this);
3567 - if (!emailSubmittingState[botId]) {
3568 - $(this).closest('.email-collection-form').submit();
3569 - }
2717 + });
3570 2718 }
3571 - });
3572 2719
3573 - // Handle Enter key in name input
3574 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3575 - if (e.key === 'Enter') {
3576 - e.preventDefault();
3577 - var botId = getBotIdFromElement(this);
3578 - if (!emailSubmittingState[botId]) {
3579 - $(this).closest('.email-collection-form').submit();
2720 + // Initial state check
2721 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2722 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2723 +
2724 + const emailState = mxchatChat.initial_email_state;
2725 + if (emailState.show_email_form) {
2726 + showEmailForm();
2727 + } else {
2728 + showChatContainer();
3580 2729 }
2730 + } else {
2731 + // Check email status via AJAX
2732 + setTimeout(checkSessionAndEmail, 100);
3581 2733 }
3582 - });
3583 2734
3584 - // Initialize email check for all bot instances
3585 - // For floating bots: defer until widget is opened (zero passive AJAX)
3586 - // For embedded bots: check immediately since the form is visible
3587 - $('.mxchat-chatbot-wrapper').each(function() {
3588 - var botId = $(this).data('bot-id') || 'default';
3589 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3590 -
3591 - if (emailBlocker) {
3592 - if (isEmbeddedBot(botId)) {
3593 - // Embedded bots are always visible — check now
3594 - resolveEmailState(botId);
3595 - }
3596 - // Floating bots: handled in the widget open handler
3597 - } else if (isEmbeddedBot(botId)) {
3598 - // Embedded bot, no email collection — load history with loader
3599 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3600 - if (chatPersistenceEnabled) {
3601 - MxChatInstances.ensureSession(botId);
3602 - showChatContainerForBot(botId);
3603 - }
2735 + // Check if email exists for the current session
2736 + function checkSessionAndEmail() {
2737 + const sessionId = getChatSession();
2738 +
2739 + fetch(mxchatChat.ajax_url, {
2740 + method: 'POST',
2741 + headers: {
2742 + 'Content-Type': 'application/x-www-form-urlencoded',
2743 + },
2744 + body: new URLSearchParams({
2745 + action: 'mxchat_check_email_provided',
2746 + session_id: sessionId,
2747 + nonce: mxchatChat.nonce,
2748 + })
2749 + })
2750 + .then((response) => {
2751 + if (!response.ok) {
2752 + throw new Error(`HTTP error! status: ${response.status}`);
2753 + }
2754 + return response.json();
2755 + })
2756 + .then((data) => {
2757 + if (data.success) {
2758 + if (data.data.logged_in || data.data.email) {
2759 + showChatContainer();
2760 + } else {
2761 + showEmailForm();
2762 + }
2763 + } else {
2764 + // On error, default to showing email form
2765 + showEmailForm();
2766 + }
2767 + })
2768 + .catch((error) => {
2769 + //console.warn('Email check failed, defaulting to email form:', error);
2770 + showEmailForm();
2771 + });
3604 2772 }
3605 - });
2773 +
2774 + } else {
2775 + console.error('Email collection is enabled but essential elements are missing:', {
2776 + emailForm: !!emailForm,
2777 + emailBlocker: !!emailBlocker,
2778 + chatbotWrapper: !!chatbotWrapper
2779 + });
2780 + }
2781 +} else {
2782 + //console.log('Email collection is disabled');
3606 2783 }
3607 2784
3608 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3609 - $(document).on('click', '.pre-chat-message', function() {
3610 - var botId = getBotIdFromElement(this);
3611 - var $chatbot = getElement(botId, 'floating-chatbot');
3612 - if ($chatbot.hasClass('hidden')) {
3613 - $chatbot.removeClass('hidden').addClass('visible');
3614 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3615 - handlePreChatDismissal(botId);
2785 + // Open chatbot when pre-chat message is clicked
2786 + $(document).on('click', '#pre-chat-message', function() {
2787 + var chatbot = $('#floating-chatbot');
2788 + if (chatbot.hasClass('hidden')) {
2789 + chatbot.removeClass('hidden').addClass('visible');
2790 + $('#floating-chatbot-button').addClass('hidden');
2791 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3616 2792 disableScroll(); // Disable scroll when chatbot opens
3617 -
3618 - // Load chat history for returning visitors (persistence)
3619 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3620 - if (chatPersistenceEnabled) {
3621 - MxChatInstances.ensureSession(botId);
3622 - }
3623 -
3624 - // Deferred email check — only on first widget open
3625 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3626 - var instance = MxChatInstances.get(botId);
3627 - if (emailBlocker && !instance.emailCheckDone) {
3628 - instance.emailCheckDone = true;
3629 - resolveEmailState(botId);
3630 - } else if (!emailBlocker) {
3631 - showChatContainerForBot(botId);
3632 - }
3633 2793 }
3634 2794 });
3635 2795
3636 - // Legacy duplicate close handler removed — handled by single event delegation above
2796 + var closeButton = document.querySelector('.close-pre-chat-message');
2797 + if (closeButton) {
2798 + closeButton.addEventListener('click', function() {
2799 + $('#pre-chat-message').fadeOut(200); // Hide the message
3637 2800
2801 + // Send an AJAX request to set the transient flag for 24 hours
2802 + $.ajax({
2803 + url: mxchatChat.ajax_url,
2804 + type: 'POST',
2805 + data: {
2806 + action: 'mxchat_dismiss_pre_chat_message',
2807 + _ajax_nonce: mxchatChat.nonce
2808 + },
2809 + success: function() {
2810 + //console.log('Pre-chat message dismissed for 24 hours.');
3638 2811
3639 -function hasQuickQuestions(botId) {
3640 - botId = botId || 'default';
3641 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3642 - if (!questionsContainer) return false;
3643 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2812 + // Ensure the message is hidden after dismissal
2813 + $('#pre-chat-message').hide();
2814 + },
2815 + error: function() {
2816 + //console.error('Failed to dismiss pre-chat message.');
2817 + }
2818 + });
2819 + });
2820 + }
2821 +
2822 +
2823 +function hasQuickQuestions() {
2824 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3644 2825 return questionButtons.length > 0;
3645 2826 }
3646 2827
3647 -/**
3648 - * Check if a bot is embedded (not floating)
3649 - * Embedded bots don't have a .floating-chatbot wrapper
3650 - */
3651 -function isEmbeddedBot(botId) {
3652 - botId = botId || 'default';
3653 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3654 - return !floatingWrapper;
3655 -}
3656 -
3657 -function collapseQuickQuestions(botId) {
3658 - botId = botId || 'default';
3659 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3660 - if (questionsContainer && hasQuickQuestions(botId)) {
2828 +function collapseQuickQuestions() {
2829 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2830 + if (questionsContainer && hasQuickQuestions()) {
3661 2831 questionsContainer.classList.add('collapsed');
3662 2832 questionsContainer.classList.add('has-been-collapsed');
3663 2833 try {
3664 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3665 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2834 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2835 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3666 2836 } catch (e) {
3667 2837 // Ignore if sessionStorage is not available
3668 2838 }
3669 2839 }
@@ -3668,15 +2838,14 @@
3668 2838 }
3669 2839 }
3670 2840 }
3671 2841
3672 -function expandQuickQuestions(botId) {
3673 - botId = botId || 'default';
3674 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3675 - if (questionsContainer && hasQuickQuestions(botId)) {
2842 +function expandQuickQuestions() {
2843 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2844 + if (questionsContainer && hasQuickQuestions()) {
3676 2845 questionsContainer.classList.remove('collapsed');
3677 2846 try {
3678 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2847 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3679 2848 } catch (e) {
3680 2849 // Ignore if sessionStorage is not available
3681 2850 }
3682 2851 }
@@ -3681,24 +2850,18 @@
3681 2850 }
3682 2851 }
3683 2852 }
3684 2853
3685 -function checkQuickQuestionsState(botId) {
3686 - botId = botId || 'default';
3687 - if (!hasQuickQuestions(botId)) {
2854 +function checkQuickQuestionsState() {
2855 + if (!hasQuickQuestions()) {
3688 2856 return; // Don't do anything if no questions exist
3689 2857 }
3690 -
3691 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3692 - if (isEmbeddedBot(botId)) {
3693 - return;
3694 - }
3695 -
2858 +
3696 2859 try {
3697 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3698 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3699 -
3700 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2860 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2861 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2862 +
2863 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3701 2864 if (questionsContainer) {
3702 2865 if (hasBeenCollapsed === 'true') {
3703 2866 questionsContainer.classList.add('has-been-collapsed');
3704 2867 }
@@ -3711,36 +2874,32 @@
3711 2874 }
3712 2875 }
3713 2876
3714 2877 // Global delegation for dynamically added links as fallback
3715 -// Use class selector for multi-instance support
3716 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2878 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3717 2879 const $link = $(this);
3718 2880 const messageDiv = $link.closest('.bot-message, .agent-message');
3719 -
2881 +
3720 2882 // Only process bot/agent message links
3721 2883 if (messageDiv.length > 0) {
3722 2884 const originalHref = $link.attr('href');
3723 -
2885 +
3724 2886 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3725 2887 e.preventDefault();
3726 2888 e.stopPropagation();
3727 -
2889 +
3728 2890 // Mark as tracked
3729 2891 $link.attr('data-tracked', 'true');
3730 -
3731 - // Get bot ID from the chat box context
3732 - var botId = getBotIdFromElement(this);
3733 -
2892 +
3734 2893 // Get message context from the message div
3735 2894 const messageText = messageDiv.text().substring(0, 200);
3736 -
2895 +
3737 2896 $.ajax({
3738 2897 url: mxchatChat.ajax_url,
3739 2898 type: 'POST',
3740 2899 data: {
3741 2900 action: 'mxchat_track_url_click',
3742 - session_id: getChatSession(botId),
2901 + session_id: getChatSession(),
3743 2902 url: originalHref,
3744 2903 message_context: messageText,
3745 2904 nonce: mxchatChat.nonce
3746 2905 },
@@ -3751,58 +2910,50 @@
3751 2910 window.location.href = originalHref;
3752 2911 }
3753 2912 }
3754 2913 });
3755 -
2914 +
3756 2915 return false;
3757 2916 }
3758 2917 }
3759 2918 });
3760 2919
3761 - // ====================================
3762 - // MAIN INITIALIZATION
3763 - // ====================================
2920 +
2921 +
2922 +
2923 +// ====================================
2924 +// MAIN INITIALIZATION
2925 +// ====================================
3764 2926
3765 - // Initialize all chatbot instances on the page
3766 - initializeAllInstances();
2927 +if ($('#floating-chatbot').hasClass('hidden')) {
2928 + $('#floating-chatbot-button').removeClass('hidden');
2929 +}
2930 +// Initialize when document is ready
2931 +setFullHeight();
2932 +trackOriginatingPage();
3767 2933
3768 - // Legacy initialization for single bot compatibility
3769 - $('.floating-chatbot.hidden').each(function() {
3770 - var botId = getBotIdFromElement(this);
3771 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3772 - });
2934 +// Only load chat history if email collection is disabled
2935 +if (mxchatChat.email_collection_enabled !== 'on') {
2936 + loadChatHistory();
2937 +}
3773 2938
3774 - // Initialize when document is ready
3775 - setFullHeight();
2939 +initializeChatVisibility();
3776 2940
3777 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3778 - // until the user's first interaction via MxChatInstances.ensureSession()
2941 +// Make functions globally available for add-ons
2942 +window.hasQuickQuestions = hasQuickQuestions;
2943 +window.collapseQuickQuestions = collapseQuickQuestions;
2944 +window.appendMessage = appendMessage;
2945 +window.appendThinkingMessage = appendThinkingMessage;
2946 +window.scrollToBottom = scrollToBottom;
2947 +window.scrollElementToTop = scrollElementToTop;
2948 +window.replaceLastMessage = replaceLastMessage;
2949 +window.callMxChat = callMxChat;
2950 +window.callMxChatStream = callMxChatStream;
2951 +window.shouldUseStreaming = shouldUseStreaming;
2952 +window.getChatSession = getChatSession;
2953 +window.getPageContext = getPageContext;
2954 +window.updateStreamingMessage = updateStreamingMessage;
3779 2955
3780 - // Initialize chat visibility for all instances
3781 - $('.mxchat-chatbot-wrapper').each(function() {
3782 - var botId = $(this).data('bot-id') || 'default';
3783 - initializeChatVisibility(botId);
3784 - });
3785 -
3786 - // Make functions globally available for add-ons
3787 - window.hasQuickQuestions = hasQuickQuestions;
3788 - window.collapseQuickQuestions = collapseQuickQuestions;
3789 - window.appendMessage = appendMessage;
3790 - window.appendThinkingMessage = appendThinkingMessage;
3791 - window.scrollToBottom = scrollToBottom;
3792 - window.scrollElementToTop = scrollElementToTop;
3793 - window.replaceLastMessage = replaceLastMessage;
3794 - window.callMxChat = callMxChat;
3795 - window.callMxChatStream = callMxChatStream;
3796 - window.shouldUseStreaming = shouldUseStreaming;
3797 - window.getChatSession = getChatSession;
3798 - window.getPageContext = getPageContext;
3799 - window.updateStreamingMessage = updateStreamingMessage;
3800 - window.MxChatInstances = MxChatInstances;
3801 - window.getElement = getElement;
3802 - window.getElementDOM = getElementDOM;
3803 - window.getBotIdFromElement = getBotIdFromElement;
3804 -
3805 2956 }); // End of jQuery ready
3806 2957
3807 2958
3808 2959 // ====================================
@@ -3829,265 +2980,6 @@
3829 2980 }, 2000);
3830 2981 });
3831 2982 }
3832 2983 }
3833 -});
3834 -
3835 -// ============================================================================
3836 -// SATISFACTION RATING (v3.2.6)
3837 -// ============================================================================
3838 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3839 -// inactivity following a bot reply. One prompt per session, deduped via
3840 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3841 -// is exactly false (default ON).
3842 -jQuery(function($) {
3843 - if (typeof mxchatChat === 'undefined') return;
3844 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3845 -
3846 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3847 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3848 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3849 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3850 - if (idleSeconds < 5) idleSeconds = 5;
3851 - if (idleSeconds > 600) idleSeconds = 600;
3852 - var IDLE_MS = idleSeconds * 1000;
3853 - var MIN_BOT_REPLIES = 2;
3854 - var ratingState = {};
3855 -
3856 - function getState(botId) {
3857 - if (!ratingState[botId]) {
3858 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3859 - }
3860 - return ratingState[botId];
3861 - }
3862 -
3863 - function getSessionId(botId) {
3864 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3865 - return MxChatInstances.getChatSession(botId);
3866 - }
3867 - return null;
3868 - }
3869 -
3870 - function isAlreadyRated(sessionId) {
3871 - if (!sessionId) return false;
3872 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3873 - }
3874 -
3875 - function markRated(sessionId) {
3876 - if (!sessionId) return;
3877 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3878 - }
3879 -
3880 - function esc(s) {
3881 - return String(s == null ? '' : s)
3882 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3883 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3884 - }
3885 -
3886 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3887 - function ratingSkipInlineColors(botId) {
3888 - if (mxchatChat.skip_inline_colors) return true;
3889 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3890 - return botAssignments.hasOwnProperty(botId);
3891 - }
3892 -
3893 - function botBubbleStyleAttr(botId) {
3894 - if (ratingSkipInlineColors(botId)) return '';
3895 - var bg = mxchatChat.bot_message_bg_color;
3896 - var fg = mxchatChat.bot_message_font_color;
3897 - if (!bg && !fg) return '';
3898 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
3899 - }
3900 -
3901 - function copy(key) {
3902 - var c = mxchatChat.satisfaction_rating_copy || {};
3903 - var d = {
3904 - question: 'Was this helpful?',
3905 - helpful: 'Helpful',
3906 - not_helpful: 'Not helpful',
3907 - dismiss: 'Dismiss',
3908 - thanks: 'Thanks! Anything we should improve? (optional)',
3909 - placeholder: 'Tell us what could be better…',
3910 - send: 'Send',
3911 - skip: 'Skip',
3912 - saved: 'Thanks for the feedback.'
3913 - };
3914 - return c[key] || d[key];
3915 - }
3916 -
3917 - function thumbUpSvg() {
3918 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
3919 - }
3920 - function thumbDownSvg() {
3921 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
3922 - }
3923 -
3924 - function buildPromptHtml(botId) {
3925 - var styleAttr = botBubbleStyleAttr(botId);
3926 - return ''
3927 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3928 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
3929 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
3930 - + '<div class="mxchat-rating-actions">'
3931 - + '<span class="mxchat-rating-buttons">'
3932 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
3933 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
3934 - + '</span>'
3935 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
3936 - + '</div>'
3937 - + '</div>'
3938 - + '</div>';
3939 - }
3940 -
3941 - function buildFeedbackHtml(botId, rating) {
3942 - var styleAttr = botBubbleStyleAttr(botId);
3943 - return ''
3944 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3945 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
3946 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
3947 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
3948 - + '<div class="mxchat-rating-feedback-actions">'
3949 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
3950 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
3951 - + '</div>'
3952 - + '</div>'
3953 - + '</div>';
3954 - }
3955 -
3956 - function buildSavedHtml(botId) {
3957 - var styleAttr = botBubbleStyleAttr(botId);
3958 - return ''
3959 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3960 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
3961 - + '</div>';
3962 - }
3963 -
3964 - function getChatBoxByBotId(botId) {
3965 - var $byId = $('#chat-box-' + botId);
3966 - if ($byId.length) return $byId.first();
3967 - return $('.chat-box').first();
3968 - }
3969 -
3970 - function scrollChatBoxToBottom($chatBox) {
3971 - if (!$chatBox || !$chatBox.length) return;
3972 - $chatBox.scrollTop($chatBox[0].scrollHeight);
3973 - }
3974 -
3975 - function showPrompt(botId) {
3976 - var s = getState(botId);
3977 - if (s.promptShown || s.dismissed) return;
3978 - var sessionId = getSessionId(botId);
3979 - if (!sessionId) return;
3980 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
3981 - var $chatBox = getChatBoxByBotId(botId);
3982 - if (!$chatBox.length) return;
3983 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
3984 - $chatBox.append(buildPromptHtml(botId));
3985 - s.promptShown = true;
3986 - scrollChatBoxToBottom($chatBox);
3987 - }
3988 -
3989 - function submitRating(botId, rating, feedback) {
3990 - var sessionId = getSessionId(botId);
3991 - if (!sessionId) return;
3992 - $.post(mxchatChat.ajax_url, {
3993 - action: 'mxchat_save_rating',
3994 - session_id: sessionId,
3995 - bot_id: botId,
3996 - rating: rating,
3997 - feedback: feedback || ''
3998 - });
3999 - markRated(sessionId);
4000 - }
4001 -
4002 - function onBotReply(botId) {
4003 - var s = getState(botId);
4004 - s.botReplies += 1;
4005 - if (s.promptShown || s.dismissed) return;
4006 - var sessionId = getSessionId(botId);
4007 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4008 - if (s.botReplies < MIN_BOT_REPLIES) return;
4009 - if (s.idleTimer) clearTimeout(s.idleTimer);
4010 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4011 - }
4012 -
4013 - function onUserMessage(botId) {
4014 - var s = getState(botId);
4015 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4016 - }
4017 -
4018 - function botIdFromChatBox(el) {
4019 - var id = el && el.id ? el.id : '';
4020 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4021 - }
4022 -
4023 - function setupObserver(chatBox) {
4024 - var botId = botIdFromChatBox(chatBox);
4025 - try {
4026 - var observer = new MutationObserver(function(mutations) {
4027 - mutations.forEach(function(m) {
4028 - for (var i = 0; i < m.addedNodes.length; i++) {
4029 - var node = m.addedNodes[i];
4030 - if (!node || node.nodeType !== 1) continue;
4031 - var $n = $(node);
4032 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4033 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4034 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4035 - }
4036 - });
4037 - });
4038 - observer.observe(chatBox, { childList: true });
4039 - } catch (e) { /* noop */ }
4040 - }
4041 -
4042 - $('.chat-box').each(function() { setupObserver(this); });
4043 -
4044 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4045 - e.preventDefault();
4046 - var $btn = $(this);
4047 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4048 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4049 - var botId = $prompt.data('bot-id') || 'default';
4050 - var rating = parseInt($btn.attr('data-rating'), 10);
4051 - if (rating !== 1 && rating !== -1) return;
4052 - submitRating(botId, rating, '');
4053 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4054 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4055 - });
4056 -
4057 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4058 - e.preventDefault();
4059 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4060 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4061 - var botId = $prompt.data('bot-id') || 'default';
4062 - var s = getState(botId);
4063 - s.dismissed = true;
4064 - markRated(getSessionId(botId));
4065 - ($wrap.length ? $wrap : $prompt).remove();
4066 - });
4067 -
4068 - function closeFeedback($fb) {
4069 - var botId = $fb.data('bot-id') || 'default';
4070 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4071 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4072 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4073 - }
4074 -
4075 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4076 - e.preventDefault();
4077 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4078 - });
4079 -
4080 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4081 - e.preventDefault();
4082 - var $fb = $(this).closest('.mxchat-rating-feedback');
4083 - var botId = $fb.data('bot-id') || 'default';
4084 - var rating = parseInt($fb.attr('data-rating'), 10);
4085 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4086 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4087 - if (text !== '') {
4088 - submitRating(botId, rating, text);
4089 - }
4090 - closeFeedback($fb);
4091 - });
4092 2984 });
4093 2985