PluginProbe
MxChat – AI Chatbot & Content Generation for WordPress / 2.5.9
MxChat – AI Chatbot & Content Generation for WordPress v2.5.9
3.2.21 3.2.20 3.2.19 3.2.18 3.2.17 3.2.16 3.2.15 3.2.14 3.2.12 3.2.13 3.2.11 3.2.10 3.2.9 3.2.8 3.2.7 3.2.6 3.2.5 3.2.4 3.2.3 3.2.2 3.2.1 2.0.3 2.0.4 2.0.5 2.0.6 All 152 releases
← All changes | js/chat-script.js +1110 -2178 3.2.62.5.9 View file →
@@ -1,246 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh is deferred until first user interaction (ensureSession)
4 - // to avoid admin-ajax calls on passive page loads. The state machine below
5 - // queues callbacks so a chat-send that fires while the refresh AJAX is still
6 - // in flight waits for the fresh nonce instead of racing it with the stale
7 - // cached value (which would 403 as "Access denied" on the first message).
8 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
9 - var nonceRefreshCallbacks = [];
10 - function refreshNonceIfNeeded(callback) {
11 - if (typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
12 - if (callback) callback();
13 - return;
14 - }
15 - if (nonceRefreshState === 'done') {
16 - if (callback) callback();
17 - return;
18 - }
19 - if (callback) nonceRefreshCallbacks.push(callback);
20 - if (nonceRefreshState === 'pending') {
21 - return;
22 - }
23 - nonceRefreshState = 'pending';
24 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
25 - .done(function(res) {
26 - if (res && res.success && res.data && res.data.nonce) {
27 - mxchatChat.nonce = res.data.nonce;
28 - }
29 - })
30 - .always(function() {
31 - nonceRefreshState = 'done';
32 - var pending = nonceRefreshCallbacks;
33 - nonceRefreshCallbacks = [];
34 - pending.forEach(function(cb) { try { cb(); } catch (e) {} });
35 - });
36 - }
37 -
2 +
38 3 // ====================================
39 - // MULTI-INSTANCE MANAGEMENT SYSTEM
40 - // ====================================
41 -
42 - // Instance registry - tracks all chatbot instances on the page
43 - const MxChatInstances = {
44 - instances: {},
45 -
46 - // Initialize an instance for a bot
47 - init: function(botId) {
48 - if (!this.instances[botId]) {
49 - // When persistence is OFF, track when this session started
50 - // so the AI only sees messages from this page load
51 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
52 -
53 - this.instances[botId] = {
54 - botId: botId,
55 - sessionId: null,
56 - lastSeenMessageId: '',
57 - notificationCheckInterval: null,
58 - pollingInterval: null,
59 - processedMessageIds: new Set(),
60 - activePdfFile: null,
61 - activeWordFile: null,
62 - chatHistoryLoaded: false,
63 - isStreaming: false,
64 - // Fresh context timestamp - only used when persistence is OFF
65 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
66 - };
67 - }
68 - return this.instances[botId];
69 - },
70 -
71 - // Get instance by botId
72 - get: function(botId) {
73 - return this.instances[botId] || this.init(botId);
74 - },
75 -
76 - // Get all active bot IDs
77 - getAllBotIds: function() {
78 - return Object.keys(this.instances);
79 - },
80 -
81 - // Session management per bot
82 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
83 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
84 - getChatSession: function(botId) {
85 - var cookieName = 'mxchat_session_id_' + botId;
86 - var storageKey = 'mxchat_session_id_' + botId;
87 - var sessionId = getCookie(cookieName);
88 -
89 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
90 - if (!sessionId) {
91 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
92 - }
93 -
94 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
95 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
96 - // storage). Without this, ensureSession() can generate and store an ID that
97 - // getChatSession() then can't read back, causing null session_ids on send.
98 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
99 - sessionId = this.instances[botId].sessionId;
100 - }
101 -
102 - // Guard against stored sentinel values that indicate earlier broken writes.
103 - if (sessionId === 'null' || sessionId === 'undefined') {
104 - sessionId = null;
105 - }
106 -
107 - // Re-sync cookie from localStorage if cookie was lost
108 - if (sessionId && !getCookie(cookieName)) {
109 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
110 - }
111 -
112 - return sessionId || null;
113 - },
114 -
115 - // Lazy session initializer — called on first user interaction
116 - ensureSession: function(botId) {
117 - botId = botId || 'default';
118 - var instance = this.instances[botId] || this.init(botId);
119 -
120 - if (instance.sessionId) {
121 - return instance.sessionId;
122 - }
123 -
124 - // Check for existing session from cookie or localStorage
125 - var existingSession = this.getChatSession(botId);
126 -
127 - if (existingSession) {
128 - instance.sessionId = existingSession;
129 - } else {
130 - // Brand new session
131 - var newId = generateSessionId();
132 - this.setChatSession(botId, newId);
133 - instance.sessionId = newId;
134 - }
135 -
136 - // Now that we have a session, do the deferred work
137 - refreshNonceIfNeeded();
138 - trackOriginatingPage();
139 -
140 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
141 - // so we do NOT call it here to avoid a race condition.
142 -
143 - return instance.sessionId;
144 - },
145 -
146 - setChatSession: function(botId, sessionId) {
147 - var cookieName = 'mxchat_session_id_' + botId;
148 - var storageKey = 'mxchat_session_id_' + botId;
149 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
150 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
151 - if (this.instances[botId]) {
152 - this.instances[botId].sessionId = sessionId;
153 - }
154 - },
155 -
156 - resetChatSession: function(botId) {
157 - // Clear old session from localStorage before setting new one
158 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
159 - var newSessionId = generateSessionId();
160 - this.setChatSession(botId, newSessionId);
161 - var $chatBox = getElement(botId, 'chat-box');
162 - if ($chatBox.length) {
163 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
164 - }
165 - if (this.instances[botId]) {
166 - this.instances[botId].chatHistoryLoaded = false;
167 - this.instances[botId].processedMessageIds = new Set();
168 - }
169 - },
170 -
171 - // Silent reset — new session ID without clearing the chat UI
172 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
173 - silentResetSession: function(botId) {
174 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
175 - var newSessionId = generateSessionId();
176 - this.setChatSession(botId, newSessionId);
177 - if (this.instances[botId]) {
178 - this.instances[botId].sessionId = newSessionId;
179 - }
180 - return newSessionId;
181 - }
182 - };
183 -
184 - // ====================================
185 - // ELEMENT SELECTOR HELPERS
186 - // ====================================
187 -
188 - // Check if a specific bot has an AI theme assigned (skip inline colors)
189 - function shouldSkipInlineColors(botId) {
190 - // If global AI theme is active, skip inline colors for all bots
191 - if (mxchatChat.skip_inline_colors) {
192 - return true;
193 - }
194 - // Check if this specific bot has a theme assignment
195 - var botAssignments = mxchatChat.bot_theme_assignments || {};
196 - return botAssignments.hasOwnProperty(botId);
197 - }
198 -
199 - // Get element by ID with bot suffix - returns jQuery object
200 - function getElement(botId, elementName) {
201 - return $('#' + elementName + '-' + botId);
202 - }
203 -
204 - // Get element by ID with bot suffix - returns DOM element
205 - function getElementDOM(botId, elementName) {
206 - return document.getElementById(elementName + '-' + botId);
207 - }
208 -
209 - // Get bot ID from any element within a chatbot instance
210 - function getBotIdFromElement(element) {
211 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
212 - if ($wrapper.length) {
213 - return $wrapper.data('bot-id') || 'default';
214 - }
215 - // Fallback: try to find from floating container
216 - var $floating = $(element).closest('.floating-chatbot');
217 - if ($floating.length) {
218 - var id = $floating.attr('id') || '';
219 - var match = id.match(/floating-chatbot-(.+)/);
220 - if (match) return match[1];
221 - }
222 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
223 - var elementId = $(element).attr('id') || '';
224 - if (elementId) {
225 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
226 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
227 - if (idMatch) return idMatch[1];
228 - }
229 - return 'default';
230 - }
231 -
232 - // Get wrapper element for a bot
233 - function getWrapper(botId) {
234 - return getElement(botId, 'mxchat-chatbot-wrapper');
235 - }
236 -
237 - // ====================================
238 4 // GLOBAL VARIABLES & CONFIGURATION
239 5 // ====================================
240 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
241 -
242 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
243 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
244 10 var userMessageFontColor = mxchatChat.user_message_font_color;
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -245,64 +11,53 @@
245 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
246 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
247 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
248 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
249 -
15 +
250 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
251 26
252 27 // ====================================
253 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
254 29 // ====================================
255 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
256 50 function getCookie(name) {
257 51 let value = "; " + document.cookie;
258 52 let parts = value.split("; " + name + "=");
259 53 if (parts.length == 2) return parts.pop().split(";").shift();
260 54 }
261 -
55 +
262 56 function generateSessionId() {
263 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
264 58 }
265 59
266 - // Legacy function - now delegates to instance manager
267 - function getChatSession(botId) {
268 - botId = botId || 'default';
269 - return MxChatInstances.getChatSession(botId);
270 - }
271 -
272 - function setChatSession(sessionId, botId) {
273 - botId = botId || 'default';
274 - MxChatInstances.setChatSession(botId, sessionId);
275 - }
276 -
277 - function resetChatSession(botId) {
278 - botId = botId || 'default';
279 - MxChatInstances.resetChatSession(botId);
280 - }
281 -
282 - // ====================================
283 - // INITIALIZE ALL CHATBOT INSTANCES
284 - // ====================================
285 -
286 - function initializeAllInstances() {
287 - // Find all chatbot wrappers on the page
288 - $('.mxchat-chatbot-wrapper').each(function() {
289 - var botId = $(this).data('bot-id') || 'default';
290 - MxChatInstances.init(botId);
291 - initializeBotInstance(botId);
292 - });
293 - }
294 -
295 - function initializeBotInstance(botId) {
296 - var instance = MxChatInstances.get(botId);
297 -
298 - // Initialize quick questions state for this bot
299 - checkQuickQuestionsState(botId);
300 -
301 - // Note: Event handlers use event delegation with class selectors,
302 - // so they work automatically for all instances without per-bot setup
303 - }
304 -
305 60 // ====================================
306 61 // CONTEXTUAL AWARENESS FUNCTIONALITY
307 62 // ====================================
308 63
@@ -447,123 +202,70 @@
447 202
448 203 // ====================================
449 204 // CORE CHAT FUNCTIONALITY
450 205 // ====================================
451 -
452 -// Helper functions to disable/enable chat input while waiting for response
453 -function disableChatInput(botId) {
454 - botId = botId || 'default';
455 - var chatInput = getElementDOM(botId, 'chat-input');
456 - var sendButton = getElementDOM(botId, 'send-button');
457 - if (chatInput) {
458 - chatInput.disabled = true;
459 - chatInput.style.opacity = '0.6';
460 - }
461 - if (sendButton) {
462 - sendButton.disabled = true;
463 - sendButton.style.opacity = '0.5';
464 - sendButton.style.pointerEvents = 'none';
465 - }
466 -}
467 -
468 -function enableChatInput(botId) {
469 - botId = botId || 'default';
470 - var chatInput = getElementDOM(botId, 'chat-input');
471 - var sendButton = getElementDOM(botId, 'send-button');
472 - if (chatInput) {
473 - chatInput.disabled = false;
474 - chatInput.style.opacity = '1';
475 - chatInput.focus();
476 - }
477 - if (sendButton) {
478 - sendButton.disabled = false;
479 - sendButton.style.opacity = '1';
480 - sendButton.style.pointerEvents = 'auto';
481 - }
482 -}
483 -
484 206 // Update your existing sendMessage function
485 -function sendMessage(botId) {
486 - botId = botId || 'default';
487 - MxChatInstances.ensureSession(botId);
488 - var $chatInput = getElement(botId, 'chat-input');
489 - var message = $chatInput.val();
490 -
207 +function sendMessage() {
208 + var message = $('#chat-input').val();
209 +
491 210 // ADD PROMPT HOOK HERE
492 - if (typeof customMxChatFilter === 'function') {
493 - message = customMxChatFilter(message, "prompt");
211 + if (typeof customMxChatFilter === 'function') {
212 + message = customMxChatFilter(message, "prompt");
494 213 }
495 -
214 +
496 215 if (message) {
497 - // Don't disable input in live agent mode - let users chat freely
498 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
499 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
500 - if (!isAgentMode) {
501 - disableChatInput(botId);
502 - }
216 + appendMessage("user", message);
217 + $('#chat-input').val('');
218 + $('#chat-input').css('height', 'auto');
503 219
504 - appendMessage("user", message, '', [], false, botId);
505 - $chatInput.val('');
506 - $chatInput.css('height', 'auto');
507 -
508 - if (hasQuickQuestions(botId)) {
509 - collapseQuickQuestions(botId);
220 + if (hasQuickQuestions()) {
221 + collapseQuickQuestions();
510 222 }
511 - appendThinkingMessage(botId);
512 - scrollToBottom(botId);
223 + appendThinkingMessage();
224 + scrollToBottom();
513 225
514 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
226 + const currentModel = mxchatChat.model || 'gpt-4o';
515 227
516 228 // Check if streaming is enabled AND supported for this model
517 229 if (shouldUseStreaming(currentModel)) {
518 230 callMxChatStream(message, function(response) {
519 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
520 - }, botId);
231 + $('.bot-message.temporary-message').removeClass('temporary-message');
232 + });
521 233 } else {
522 234 callMxChat(message, function(response) {
523 - replaceLastMessage("bot", response, '', [], botId);
524 - }, botId);
235 + replaceLastMessage("bot", response);
236 + });
525 237 }
526 238 }
527 239 }
528 240
529 241 // Update your existing sendMessageToChatbot function
530 -function sendMessageToChatbot(message, botId) {
531 - botId = botId || 'default';
532 - MxChatInstances.ensureSession(botId);
533 -
242 +function sendMessageToChatbot(message) {
534 243 // ADD PROMPT HOOK HERE
535 244 if (typeof customMxChatFilter === 'function') {
536 245 message = customMxChatFilter(message, "prompt");
537 246 }
247 +
248 + var sessionId = getChatSession();
538 249
539 - // Don't disable input in live agent mode - let users chat freely
540 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
541 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
542 - if (!isAgentMode) {
543 - disableChatInput(botId);
250 + if (hasQuickQuestions()) {
251 + collapseQuickQuestions();
544 252 }
253 + appendThinkingMessage();
254 + scrollToBottom();
545 255
546 - var sessionId = getChatSession(botId);
256 + const currentModel = mxchatChat.model || 'gpt-4o';
547 257
548 - if (hasQuickQuestions(botId)) {
549 - collapseQuickQuestions(botId);
550 - }
551 - appendThinkingMessage(botId);
552 - scrollToBottom(botId);
553 -
554 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
555 -
556 258 // Check if streaming is enabled AND supported for this model
557 259 if (shouldUseStreaming(currentModel)) {
558 260 callMxChatStream(message, function(response) {
559 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
560 - }, botId);
261 + $('.bot-message.temporary-message').removeClass('temporary-message');
262 + });
561 263 } else {
562 264 callMxChat(message, function(response) {
563 - getElement(botId, 'chat-box').find('.temporary-message').remove();
564 - replaceLastMessage("bot", response, '', [], botId);
565 - }, botId);
265 + $('.temporary-message').remove();
266 + replaceLastMessage("bot", response);
267 + });
566 268 }
567 269 }
568 270
569 271 // Updated shouldUseStreaming function with debugging
@@ -606,65 +308,37 @@
606 308 updateChatModeIndicator('agent');
607 309 }
608 310 }
609 311
610 -// Function to get bot ID from any element or wrapper
611 -// If element is provided, finds the bot ID from its wrapper
612 -// If no element, returns 'default' (for backward compatibility)
613 -function getMxChatBotId(element) {
614 - if (element) {
615 - return getBotIdFromElement(element);
616 - }
617 - // Fallback: find first chatbot wrapper on page
618 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
312 +//Function to get bot ID from the chatbot wrapper
313 +function getMxChatBotId() {
314 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
619 315 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
620 316 }
621 317
622 -function callMxChat(message, callback, botId) {
623 - botId = botId || getMxChatBotId();
624 -
625 - // Store the message in case we need to retry after session reset
626 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
627 -
318 +function callMxChat(message, callback) {
628 319 // Get page context if contextual awareness is enabled
629 320 const pageContext = getPageContext();
630 -
631 - // Get instance for session start timestamp (used when persistence is OFF)
632 - var instance = MxChatInstances.get(botId);
633 -
634 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
635 - // and returns the guaranteed-present session id from the in-memory instance even when
636 - // cookie/localStorage writes are silently blocked by the browser.
637 - var sessionId = MxChatInstances.ensureSession(botId);
638 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
639 - // Last-resort generation to ensure we never POST a null marker.
640 - sessionId = generateSessionId();
641 - MxChatInstances.setChatSession(botId, sessionId);
642 - }
643 -
644 - // Wait for the page-cache nonce refresh to complete before firing the
645 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
646 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
647 - // callback guarantees we read the fresh value. See plan-c5457f.
648 - refreshNonceIfNeeded(function() {
321 +
322 + // Get bot ID
323 + const botId = getMxChatBotId();
324 +
649 325 // Prepare AJAX data
650 326 const ajaxData = {
651 327 action: 'mxchat_handle_chat_request',
652 328 message: message,
653 - session_id: sessionId,
329 + session_id: getChatSession(),
654 330 nonce: mxchatChat.nonce,
655 331 current_page_url: window.location.href,
656 332 current_page_title: document.title,
657 - bot_id: botId,
658 - // Pass session start timestamp so AI context matches what user sees
659 - session_start_timestamp: instance.sessionStartTimestamp || 0
333 + bot_id: botId // Include bot ID
660 334 };
661 -
335 +
662 336 // Add page context if available
663 337 if (pageContext) {
664 338 ajaxData.page_context = JSON.stringify(pageContext);
665 339 }
666 -
340 +
667 341 // CHECK FOR VISION FLAGS AND ADD THEM
668 342 if (window.mxchatVisionProcessed) {
669 343 ajaxData.vision_processed = true;
670 344 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -673,9 +347,9 @@
673 347 window.mxchatVisionProcessed = false;
674 348 window.mxchatOriginalMessage = null;
675 349 window.mxchatVisionImagesCount = 0;
676 350 }
677 -
351 +
678 352 $.ajax({
679 353 url: mxchatChat.ajax_url,
680 354 type: 'POST',
681 355 dataType: 'json',
@@ -680,18 +354,29 @@
680 354 type: 'POST',
681 355 dataType: 'json',
682 356 data: ajaxData,
683 357 success: function(response) {
684 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
358 +
359 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
360 + if (response.chat_mode) {
361 + //console.log("Updating chat mode to:", response.chat_mode);
362 + updateChatModeIndicator(response.chat_mode);
363 + }
364 +
365 + // Also check in data property if response is wrapped
366 + if (response.data && response.data.chat_mode) {
367 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
368 + updateChatModeIndicator(response.data.chat_mode);
369 + }
370 + // Log the full response for debugging
371 + //console.log("API Response:", response);
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
685 374 if (response.chat_mode) {
686 - updateChatModeIndicator(response.chat_mode, botId);
375 + //console.log("Updating chat mode immediately to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
687 377 }
688 378
689 - // Also check in data property if response is wrapped
690 - if (response.data && response.data.chat_mode) {
691 - updateChatModeIndicator(response.data.chat_mode, botId);
692 - }
693 -
694 379 // SECURITY FIX: Check for errors FIRST before checking for success
695 380 // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
696 381 if (response.success === false || (response.data && response.data.error_message)) {
697 382 let errorMessage = "";
@@ -712,29 +397,11 @@
712 397 // Fallback for any other unexpected response format
713 398 errorMessage = "An error occurred. Please try again or contact support.";
714 399 }
715 400
716 - // Handle session reset action (IP changed, session expired, etc.)
717 - // Silent reset — keep chat UI intact, just get a new session and retry
718 - if (response.data && response.data.action === 'reset_session') {
719 - MxChatInstances.silentResetSession(botId);
720 - // Re-send the original message with the new session (user message is already displayed)
721 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
722 - if (originalMessage) {
723 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
724 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
725 - if (shouldUseStreaming(currentModel)) {
726 - callMxChatStream(originalMessage, function(response) {
727 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
728 - }, botId);
729 - } else {
730 - callMxChat(originalMessage, function(response) {
731 - replaceLastMessage("bot", response, '', [], botId);
732 - }, botId);
733 - }
734 - }
735 - return;
736 - }
401 + // Log the error with code for debugging
402 + //console.log("Response data:", response.data);
403 + //console.error("API Error:", errorMessage, "Code:", errorCode);
737 404
738 405 // Format user-friendly error message
739 406 let displayMessage = errorMessage;
740 407
@@ -743,9 +410,9 @@
743 410 // For admin users, show more technical details including error code
744 411 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
745 412 }
746 413
747 - replaceLastMessage("bot", displayMessage, '', [], botId);
414 + replaceLastMessage("bot", displayMessage);
748 415 return; // Exit early for errors
749 416 }
750 417
751 418 // NOW check if this is a successful response by looking for text, html, or message fields
@@ -761,17 +428,16 @@
761 428 let responseMessage = response.message || '';
762 429
763 430 // Add PDF filename handling
764 431 if (response.data && response.data.filename) {
765 - showActivePdf(response.data.filename, botId);
766 - var instance = MxChatInstances.get(botId);
767 - instance.activePdfFile = response.data.filename;
432 + showActivePdf(response.data.filename);
433 + activePdfFile = response.data.filename;
768 434 }
769 435
770 436 // Add redirect check here
771 437 if (response.redirect_url) {
772 438 if (responseText) {
773 - replaceLastMessage("bot", responseText, '', [], botId);
439 + replaceLastMessage("bot", responseText);
774 440 }
775 441 setTimeout(() => {
776 442 window.location.href = response.redirect_url;
777 443 }, 1500);
@@ -779,11 +445,9 @@
779 445 }
780 446
781 447 // Check for live agent response
782 448 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
783 - removeThinkingDots(botId);
784 - updateChatModeIndicator('agent', botId);
785 - enableChatInput(botId);
449 + updateChatModeIndicator('agent');
786 450 return;
787 451 }
788 452
789 453 // Handle the message and show notification if chat is hidden
@@ -798,36 +462,32 @@
798 462 }
799 463
800 464 // Update the messages as before
801 465 if (responseText && responseHtml) {
802 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
466 + replaceLastMessage("bot", responseText, responseHtml);
803 467 } else if (responseText) {
804 - replaceLastMessage("bot", responseText, '', [], botId);
468 + replaceLastMessage("bot", responseText);
805 469 } else if (responseHtml) {
806 - replaceLastMessage("bot", "", responseHtml, [], botId);
470 + replaceLastMessage("bot", "", responseHtml);
807 471 } else if (responseMessage) {
808 - replaceLastMessage("bot", responseMessage, '', [], botId);
472 + replaceLastMessage("bot", responseMessage);
809 473 }
810 474
811 475 // Check if chat is hidden and show notification
812 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
813 - if ($floatingChatbot.hasClass('hidden')) {
814 - var $badge = getElement(botId, 'chat-notification-badge');
815 - if ($badge.length) {
816 - $badge.show();
476 + if ($('#floating-chatbot').hasClass('hidden')) {
477 + const badge = $('#chat-notification-badge');
478 + if (badge.length) {
479 + badge.show();
817 480 }
818 481 }
819 482 } else {
820 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
821 - if (response.vectorstore_error) {
822 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
823 - }
824 - replaceLastMessage("bot", emptyMsg, '', [], botId);
483 + // This should rarely happen now that errors are handled above
484 + ////console.error("Unexpected response format:", response);
485 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
825 486 }
826 487
827 488 if (response.message_id) {
828 - var instance = MxChatInstances.get(botId);
829 - instance.lastSeenMessageId = response.message_id;
489 + lastSeenMessageId = response.message_id;
830 490 }
831 491
832 492 return;
833 493 }
@@ -832,16 +492,20 @@
832 492 return;
833 493 }
834 494
835 495 // Fallback for truly unexpected response formats
836 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
496 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
837 497 },
838 498 error: function(xhr, status, error) {
499 + //console.error("AJAX Error:", status, error);
500 + //console.log("Response Text:", xhr.responseText);
501 +
839 502 let errorMessage = "An unexpected error occurred.";
840 503
841 504 // Try to parse the response if it's JSON
842 505 try {
843 506 const responseJson = JSON.parse(xhr.responseText);
507 + //console.log("Parsed error response:", responseJson);
844 508
845 509 if (responseJson.data && responseJson.data.error_message) {
846 510 errorMessage = responseJson.data.error_message;
847 511 } else if (responseJson.message) {
@@ -861,56 +525,38 @@
861 525 errorMessage = "Server error: The server encountered an issue. Please try again later.";
862 526 }
863 527 }
864 528
865 - replaceLastMessage("bot", errorMessage, '', [], botId);
529 + replaceLastMessage("bot", errorMessage);
866 530 }
867 531 });
868 - }); // refreshNonceIfNeeded
869 532 }
870 533
871 -function callMxChatStream(message, callback, botId) {
872 - botId = botId || getMxChatBotId();
873 -
874 - // Store the message in case we need to retry after session reset
875 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
876 -
877 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
534 +function callMxChatStream(message, callback) {
535 + //console.log("Using streaming for message:", message);
536 +
537 + const currentModel = mxchatChat.model || 'gpt-4o';
878 538 if (!isStreamingSupported(currentModel)) {
879 - callMxChat(message, callback, botId);
539 + //console.log("Streaming not supported, falling back to regular call");
540 + callMxChat(message, callback);
880 541 return;
881 542 }
882 543
883 544 // Get page context if contextual awareness is enabled
884 545 const pageContext = getPageContext();
546 +
547 + // Get bot ID
548 + const botId = getMxChatBotId();
885 549
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
888 -
889 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
890 - // non-string value via String(), so passing `null` would POST the literal string "null"
891 - // and land in the transcripts table as a ghost session. ensureSession() always returns
892 - // a real string even when cookies/localStorage are blocked.
893 - var streamSessionId = MxChatInstances.ensureSession(botId);
894 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
895 - streamSessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, streamSessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh before constructing formData (which
900 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
901 - refreshNonceIfNeeded(function() {
902 550 const formData = new FormData();
903 551 formData.append('action', 'mxchat_stream_chat');
904 552 formData.append('message', message);
905 - formData.append('session_id', streamSessionId);
553 + formData.append('session_id', getChatSession());
906 554 formData.append('nonce', mxchatChat.nonce);
907 555 formData.append('current_page_url', window.location.href);
908 556 formData.append('current_page_title', document.title);
909 - formData.append('bot_id', botId);
910 - // Pass session start timestamp so AI context matches what user sees
911 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
912 -
557 + formData.append('bot_id', botId); // Include bot ID
558 +
913 559 // Add page context if available
914 560 if (pageContext) {
915 561 formData.append('page_context', JSON.stringify(pageContext));
916 562 }
@@ -935,14 +581,17 @@
935 581 body: formData,
936 582 credentials: 'same-origin'
937 583 })
938 584 .then(response => {
585 + //console.log("Streaming response received:", response);
586 +
939 587 // Store the response for potential fallback handling
940 588 const responseClone = response.clone();
941 -
589 +
942 590 if (!response.ok) {
943 591 // Try to get error details from response
944 592 return responseClone.json().then(errorData => {
593 + //console.log("Server returned error response:", errorData);
945 594 throw { isServerError: true, data: errorData };
946 595 }).catch(() => {
947 596 throw new Error('Network response was not ok');
948 597 });
@@ -950,21 +599,26 @@
950 599
951 600 // Check if response is JSON instead of streaming
952 601 const contentType = response.headers.get('content-type');
953 602 if (contentType && contentType.includes('application/json')) {
603 + //console.log("Received JSON response instead of stream");
954 604 return responseClone.json().then(data => {
605 + //console.log("Processing JSON response:", data);
606 +
955 607 // IMMEDIATE CHAT MODE UPDATE for JSON response
956 608 if (data.chat_mode) {
957 - updateChatModeIndicator(data.chat_mode, botId);
609 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
610 + updateChatModeIndicator(data.chat_mode);
958 611 }
959 -
612 +
960 613 // Check for testing panel
961 614 if (window.mxchatTestPanelInstance && data.testing_data) {
615 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
962 616 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
963 617 }
964 -
618 +
965 619 // Handle the JSON response directly
966 - handleNonStreamResponse(data, callback, botId);
620 + handleNonStreamResponse(data, callback);
967 621 return Promise.resolve(); // Prevent further processing
968 622 });
969 623 }
970 624
@@ -975,44 +629,37 @@
975 629
976 630 function processStream() {
977 631 reader.read().then(({ done, value }) => {
978 632 if (done) {
633 + //console.log("Streaming completed, final content:", accumulatedContent);
634 +
979 635 // If streaming completed but no content was received, try to get response as fallback
980 636 if (!streamingStarted || !accumulatedContent) {
637 + //console.log("Stream completed with no content, checking for fallback data");
638 +
981 639 // Try to read the response as JSON
982 640 responseClone.text().then(text => {
983 641 try {
984 642 const data = JSON.parse(text);
985 - if (data.text || data.message || data.html) {
986 - handleNonStreamResponse(data, callback, botId);
643 + if (data.text || data.message) {
644 + handleNonStreamResponse(data, callback);
987 645 } else {
988 646 // No valid data, fall back to regular call
989 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
990 - callMxChat(message, callback, botId);
647 + $('.bot-message.temporary-message').remove();
648 + callMxChat(message, callback);
991 649 }
992 650 } catch (e) {
993 651 // Could not parse, fall back to regular call
994 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
995 - callMxChat(message, callback, botId);
652 + $('.bot-message.temporary-message').remove();
653 + callMxChat(message, callback);
996 654 }
997 655 }).catch(() => {
998 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
999 - callMxChat(message, callback, botId);
656 + $('.bot-message.temporary-message').remove();
657 + callMxChat(message, callback);
1000 658 });
1001 659 return;
1002 660 }
1003 -
1004 - // Re-enable chat input when stream ends with content
1005 - enableChatInput(botId);
1006 -
1007 - // Scroll the user's last message to the top now that the
1008 - // bot's full reply has rendered (gives max reading room).
1009 - var $chatBoxDone = getElement(botId, 'chat-box');
1010 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1011 - if ($lastUserMsgDone.length) {
1012 - scrollElementToTop($lastUserMsgDone, botId);
1013 - }
1014 -
661 +
1015 662 if (callback) {
1016 663 callback(accumulatedContent);
1017 664 }
1018 665 return;
@@ -1026,25 +673,17 @@
1026 673 if (line.startsWith('data: ')) {
1027 674 const data = line.substring(6);
1028 675
1029 676 if (data === '[DONE]') {
677 + //console.log("Received [DONE] signal");
678 +
1030 679 if (!accumulatedContent) {
1031 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1032 - callMxChat(message, callback, botId);
680 + //console.log("No content received before [DONE]");
681 + $('.bot-message.temporary-message').remove();
682 + callMxChat(message, callback);
1033 683 return;
1034 684 }
1035 -
1036 - // Re-enable chat input after streaming completes
1037 - enableChatInput(botId);
1038 -
1039 - // Scroll the user's last message to the top now
1040 - // that the bot's full reply has rendered.
1041 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1042 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1043 - if ($lastUserMsgStreamDone.length) {
1044 - scrollElementToTop($lastUserMsgStreamDone, botId);
1045 - }
1046 -
685 +
1047 686 if (callback) {
1048 687 callback(accumulatedContent);
1049 688 }
1050 689 return;
@@ -1051,16 +690,18 @@
1051 690 }
1052 691
1053 692 try {
1054 693 const json = JSON.parse(data);
1055 -
694 +
1056 695 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1057 696 if (json.chat_mode) {
1058 - updateChatModeIndicator(json.chat_mode, botId);
697 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
698 + updateChatModeIndicator(json.chat_mode);
1059 699 }
1060 -
700 +
1061 701 // Handle testing data
1062 702 if (json.testing_data && !testingDataReceived) {
703 + //console.log('Testing data received in stream:', json.testing_data);
1063 704 if (window.mxchatTestPanelInstance) {
1064 705 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1065 706 testingDataReceived = true;
1066 707 }
@@ -1068,27 +709,26 @@
1068 709 // Handle content streaming
1069 710 else if (json.content) {
1070 711 streamingStarted = true;
1071 712 accumulatedContent += json.content;
1072 - updateStreamingMessage(accumulatedContent, botId);
1073 - }
713 + updateStreamingMessage(accumulatedContent);
714 + }
1074 715 // Handle complete response in stream (fallback response)
1075 - else if (json.text || json.message || json.html) {
1076 - handleNonStreamResponse(json, callback, botId);
716 + else if (json.text || json.message) {
717 + //console.log("Received complete response in stream:", json);
718 + handleNonStreamResponse(json, callback);
1077 719 return;
1078 720 }
1079 - // Handle errors
721 + // Handle errors - UPDATED to properly display API errors
1080 722 else if (json.error) {
723 + //console.error("Streaming error:", json.error);
1081 724
1082 725 // Get error message from various possible fields
1083 726 let errorMessage = json.error_message || json.message || json.text ||
1084 727 (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1085 728
1086 - // Re-enable chat input on error
1087 - enableChatInput(botId);
1088 -
1089 729 // Display the error directly in the chat
1090 - replaceLastMessage("bot", errorMessage, '', [], botId);
730 + replaceLastMessage("bot", errorMessage);
1091 731
1092 732 if (callback) {
1093 733 callback(errorMessage);
1094 734 }
@@ -1094,9 +734,9 @@
1094 734 }
1095 735 return;
1096 736 }
1097 737 } catch (e) {
1098 - // SSE data parsing error - silently continue
738 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1099 739 }
1100 740 }
1101 741 }
1102 742
@@ -1101,10 +741,11 @@
1101 741 }
1102 742
1103 743 processStream();
1104 744 }).catch(streamError => {
1105 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1106 - callMxChat(message, callback, botId);
745 + //console.error('Error reading stream:', streamError);
746 + $('.bot-message.temporary-message').remove();
747 + callMxChat(message, callback);
1107 748 });
1108 749 }
1109 750
1110 751 processStream();
@@ -1109,41 +750,48 @@
1109 750
1110 751 processStream();
1111 752 })
1112 753 .catch(error => {
754 + //console.log('Streaming failed:', error);
755 +
1113 756 // Check if we have server error data with chat mode
1114 757 if (error && error.isServerError && error.data) {
758 + //console.log('Using server error response data');
759 +
1115 760 // Check for chat mode in error data
1116 761 if (error.data.chat_mode) {
1117 - updateChatModeIndicator(error.data.chat_mode, botId);
762 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
763 + updateChatModeIndicator(error.data.chat_mode);
1118 764 }
1119 -
1120 - handleNonStreamResponse(error.data, callback, botId);
765 +
766 + handleNonStreamResponse(error.data, callback);
1121 767 } else {
1122 768 // Only fall back to regular call if we don't have any response data
1123 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1124 - callMxChat(message, callback, botId);
769 + //console.log('No response data available, falling back to regular call');
770 + $('.bot-message.temporary-message').remove();
771 + callMxChat(message, callback);
1125 772 }
1126 773 });
1127 - }); // refreshNonceIfNeeded
1128 774 }
1129 775
1130 -// Helper function to handle non-streaming responses
1131 -function handleNonStreamResponse(data, callback, botId) {
1132 - botId = botId || 'default';
776 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
777 +function handleNonStreamResponse(data, callback) {
778 + //console.log("Handling non-stream response:", data);
1133 779
1134 780 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1135 781 if (data.chat_mode) {
1136 - updateChatModeIndicator(data.chat_mode, botId);
782 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
783 + updateChatModeIndicator(data.chat_mode);
1137 784 }
1138 785
1139 786 // Also check in data property if response is wrapped
1140 787 if (data.data && data.data.chat_mode) {
1141 - updateChatModeIndicator(data.data.chat_mode, botId);
788 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
789 + updateChatModeIndicator(data.data.chat_mode);
1142 790 }
1143 791
1144 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1145 - // This prevents a visual gap between thinking dots disappearing and content appearing
792 + // Remove temporary message
793 + $('.bot-message.temporary-message').remove();
1146 794
1147 795 // SECURITY FIX: Check for errors FIRST
1148 796 if (data.success === false || (data.data && data.data.error_message)) {
1149 797 let errorMessage = "";
@@ -1163,26 +811,8 @@
1163 811 } else {
1164 812 errorMessage = "An error occurred. Please try again or contact support.";
1165 813 }
1166 814
1167 - // Handle session reset action (IP changed, session expired, etc.)
1168 - // Silent reset — keep chat UI intact, just get a new session and retry
1169 - if (data.data && data.data.action === 'reset_session') {
1170 - MxChatInstances.silentResetSession(botId);
1171 - // Re-send the original message with the new session (user message is already displayed)
1172 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1173 - if (originalMessage) {
1174 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1175 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1176 - if (shouldUseStreaming(currentModel)) {
1177 - callMxChatStream(originalMessage, callback, botId);
1178 - } else {
1179 - callMxChat(originalMessage, callback, botId);
1180 - }
1181 - }
1182 - return;
1183 - }
1184 -
1185 815 // Format user-friendly error message
1186 816 let displayMessage = errorMessage;
1187 817 if (mxchatChat.is_admin) {
1188 818 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
@@ -1187,9 +817,9 @@
1187 817 if (mxchatChat.is_admin) {
1188 818 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1189 819 }
1190 820
1191 - replaceLastMessage("bot", displayMessage, '', [], botId);
821 + replaceLastMessage("bot", displayMessage);
1192 822
1193 823 if (callback) {
1194 824 callback('');
1195 825 }
@@ -1195,22 +825,8 @@
1195 825 }
1196 826 return; // Exit early for errors
1197 827 }
1198 828
1199 - // Check for live agent response
1200 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1201 - removeThinkingDots(botId);
1202 - // Also remove any leftover bot-message that lost its temporary-message class
1203 - var $chatBox = getElement(botId, 'chat-box');
1204 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1205 - updateChatModeIndicator('agent', botId);
1206 - enableChatInput(botId);
1207 - if (callback) {
1208 - callback('');
1209 - }
1210 - return;
1211 - }
1212 -
1213 829 // Handle different response formats
1214 830 if (data.text || data.html || data.message) {
1215 831
1216 832 // Apply response hooks
@@ -1222,23 +838,22 @@
1222 838 }
1223 839
1224 840 // Display the response
1225 841 if (data.text && data.html) {
1226 - replaceLastMessage("bot", data.text, data.html, [], botId);
842 + replaceLastMessage("bot", data.text, data.html);
1227 843 } else if (data.text) {
1228 - replaceLastMessage("bot", data.text, '', [], botId);
844 + replaceLastMessage("bot", data.text);
1229 845 } else if (data.html) {
1230 - replaceLastMessage("bot", "", data.html, [], botId);
846 + replaceLastMessage("bot", "", data.html);
1231 847 } else if (data.message) {
1232 - replaceLastMessage("bot", data.message, '', [], botId);
848 + replaceLastMessage("bot", data.message);
1233 849 }
1234 850 }
1235 851
1236 852 // Handle other response properties
1237 853 if (data.data && data.data.filename) {
1238 - showActivePdf(data.data.filename, botId);
1239 - var instance = MxChatInstances.get(botId);
1240 - instance.activePdfFile = data.data.filename;
854 + showActivePdf(data.data.filename);
855 + activePdfFile = data.data.filename;
1241 856 }
1242 857
1243 858 if (data.redirect_url) {
1244 859 setTimeout(() => {
@@ -1245,33 +860,31 @@
1245 860 window.location.href = data.redirect_url;
1246 861 }, 1500);
1247 862 }
1248 863
1249 - // Ensure chat input is re-enabled (safety net for edge cases)
1250 - enableChatInput(botId);
1251 -
1252 864 if (callback) {
1253 865 callback(data.text || data.message || '');
1254 866 }
1255 867 }
1256 -
1257 868 // Enhanced updateChatModeIndicator function for immediate DOM updates
1258 -function updateChatModeIndicator(mode, botId) {
1259 - botId = botId || 'default';
1260 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
869 +function updateChatModeIndicator(mode) {
870 + //console.log("updateChatModeIndicator called with mode:", mode);
871 + const indicator = document.getElementById('chat-mode-indicator');
1261 872 if (indicator) {
1262 873 const oldText = indicator.textContent;
1263 -
874 +
1264 875 if (mode === 'agent') {
1265 876 indicator.textContent = 'Live Agent';
1266 - startPolling(botId);
877 + startPolling();
878 + //console.log("Set indicator to Live Agent");
1267 879 } else {
1268 880 // Everything else is AI mode
1269 881 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1270 882 indicator.textContent = customAiText;
1271 - stopPolling(botId);
883 + stopPolling();
884 + //console.log("Set indicator to AI Agent:", customAiText);
1272 885 }
1273 -
886 +
1274 887 // Force immediate DOM update and reflow
1275 888 if (oldText !== indicator.textContent) {
1276 889 // Force a reflow to ensure the change is visible immediately
1277 890 indicator.style.display = 'none';
@@ -1276,36 +889,88 @@
1276 889 // Force a reflow to ensure the change is visible immediately
1277 890 indicator.style.display = 'none';
1278 891 indicator.offsetHeight; // Trigger reflow
1279 892 indicator.style.display = '';
1280 -
893 +
1281 894 // Double-check after a brief moment to ensure the change stuck
1282 895 setTimeout(() => {
896 + //console.log("Final indicator text:", indicator.textContent);
1283 897 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
898 + //console.warn("Mode indicator update failed, forcing update");
1284 899 indicator.textContent = 'Live Agent';
1285 900 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
901 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1286 902 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1287 903 indicator.textContent = customAiText;
1288 904 }
1289 905 }, 50);
1290 906 }
907 + } else {
908 + //console.error("Chat mode indicator element not found!");
1291 909 }
1292 910 }
1293 911
912 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
913 +function handleNonStreamResponse(data, callback) {
914 + //console.log("Handling non-stream response:", data);
915 +
916 + // Remove temporary message
917 + $('.bot-message.temporary-message').remove();
918 +
919 + // Handle different response formats
920 + if (data.text || data.html || data.message) {
921 +
922 + // Apply response hooks
923 + if (data.text && typeof customMxChatFilter === 'function') {
924 + data.text = customMxChatFilter(data.text, "response");
925 + }
926 + if (data.message && typeof customMxChatFilter === 'function') {
927 + data.message = customMxChatFilter(data.message, "response");
928 + }
929 +
930 + // Handle chat mode updates for streaming responses too
931 + handleChatModeUpdates(data, data.text || data.message);
932 +
933 + // Display the response
934 + if (data.text && data.html) {
935 + replaceLastMessage("bot", data.text, data.html);
936 + } else if (data.text) {
937 + replaceLastMessage("bot", data.text);
938 + } else if (data.html) {
939 + replaceLastMessage("bot", "", data.html);
940 + } else if (data.message) {
941 + replaceLastMessage("bot", data.message);
942 + }
943 + }
944 +
945 + // Handle other response properties
946 + if (data.data && data.data.filename) {
947 + showActivePdf(data.data.filename);
948 + activePdfFile = data.data.filename;
949 + }
950 +
951 + if (data.redirect_url) {
952 + setTimeout(() => {
953 + window.location.href = data.redirect_url;
954 + }, 1500);
955 + }
956 +
957 + if (callback) {
958 + callback(data.text || data.message || '');
959 + }
960 +}
961 +
1294 962 // Function to update message during streaming
1295 -function updateStreamingMessage(content, botId) {
1296 - botId = botId || 'default';
1297 -
963 +function updateStreamingMessage(content) {
1298 964 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1299 965 if (typeof customMxChatFilter === 'function') {
1300 966 content = customMxChatFilter(content, "response");
1301 967 }
1302 -
968 +
1303 969 const formattedContent = linkify(content);
1304 970
1305 - // Find the temporary message in this bot's chat box
1306 - var $chatBox = getElement(botId, 'chat-box');
1307 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
971 + // Find the temporary message
972 + const tempMessage = $('.bot-message.temporary-message').last();
1308 973
1309 974 if (tempMessage.length) {
1310 975 // Update existing message
1311 976 tempMessage.html(formattedContent);
@@ -1310,9 +975,9 @@
1310 975 // Update existing message
1311 976 tempMessage.html(formattedContent);
1312 977 } else {
1313 978 // Create new temporary message if it doesn't exist
1314 - appendMessage("bot", content, '', [], true, botId);
979 + appendMessage("bot", content, '', [], true);
1315 980 }
1316 981 }
1317 982
1318 983 function isStreamingSupported(model) {
@@ -1330,254 +995,23 @@
1330 995
1331 996 return isSupported;
1332 997 }
1333 998
1334 -// Update the event handlers to use the correct function names (using event delegation)
1335 -// Use class-based selectors for multi-instance support
1336 -$(document).on('click', '.send-button', function() {
1337 - var botId = getBotIdFromElement(this);
1338 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1339 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1340 - disableChatInput(botId);
1341 - }
1342 - sendMessage(botId);
999 +// Update the event handlers to use the correct function names
1000 +$('#send-button').off('click').on('click', function() {
1001 + sendMessage(); // Use the updated sendMessage function
1343 1002 });
1344 1003
1345 -// Override enter key handler (using event delegation)
1346 -$(document).on('keypress', '.chat-input', function(e) {
1004 +// Override enter key handler
1005 +$('#chat-input').off('keypress').on('keypress', function(e) {
1347 1006 if (e.which == 13 && !e.shiftKey) {
1348 1007 e.preventDefault();
1349 - var botId = getBotIdFromElement(this);
1350 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1351 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1352 - disableChatInput(botId);
1353 - }
1354 - sendMessage(botId);
1008 + sendMessage(); // Use the updated sendMessage function
1355 1009 }
1356 1010 });
1357 1011
1358 -// Builds the list of overflow-menu items for a given bot.
1359 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1360 -function mxchatGetHeaderMenuItems(botId) {
1361 - var items = [];
1362 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1363 -
1364 - // The `print_button_*` keys still gate this item for back-compat with
1365 - // existing user options. The action is now a transcript download, not print.
1366 - if (settings.print_button_enabled === 'on') {
1367 - items.push({
1368 - id: 'download-transcript',
1369 - label: settings.print_button_label || 'Download Transcript',
1370 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1371 - action: function() {
1372 - mxchatDownloadTranscript(botId);
1373 - }
1374 - });
1375 - }
1376 -
1377 - return items;
1378 -}
1379 -
1380 -// Builds a clean markdown transcript of the current conversation and triggers
1381 -// a file download. Used by the "Download Transcript" menu item.
1382 -function mxchatDownloadTranscript(botId) {
1383 - var $chatBox = getElement(botId, 'chat-box');
1384 - if (!$chatBox || !$chatBox.length) return;
1385 -
1386 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1387 - var headerTitle = settings.print_header_title || 'Chat transcript';
1388 - var now = new Date();
1389 - var stamp = now.toLocaleString();
1390 -
1391 - var lines = [];
1392 - lines.push('# ' + headerTitle);
1393 - lines.push('');
1394 - lines.push('Exported: ' + stamp);
1395 - lines.push('');
1396 - lines.push('---');
1397 - lines.push('');
1398 -
1399 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1400 - var $msg = $(this);
1401 - // Skip thinking placeholders and any in-flight temporary messages.
1402 - if ($msg.find('.thinking-dots').length) return;
1403 - if ($msg.hasClass('temporary-message')) return;
1404 -
1405 - var sender;
1406 - if ($msg.hasClass('user-message')) sender = 'User';
1407 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1408 - else sender = 'AI Agent';
1409 -
1410 - // Strip interactive UI from the cloned message so we get the conversation text.
1411 - var $clone = $msg.clone();
1412 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1413 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1414 - if (!text) return;
1415 -
1416 - lines.push('**' + sender + '**');
1417 - lines.push('');
1418 - lines.push(text);
1419 - lines.push('');
1420 - });
1421 -
1422 - var content = lines.join('\n');
1423 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1424 - var fname = 'mxchat-transcript-' + iso + '.md';
1425 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1426 - var url = URL.createObjectURL(blob);
1427 - var a = document.createElement('a');
1428 - a.href = url;
1429 - a.download = fname;
1430 - a.style.display = 'none';
1431 - document.body.appendChild(a);
1432 - a.click();
1433 - setTimeout(function() {
1434 - if (a.parentNode) a.parentNode.removeChild(a);
1435 - URL.revokeObjectURL(url);
1436 - }, 100);
1437 -}
1438 -
1439 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1440 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1441 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1442 -function mxchatSyncMenuColors(botId, $wrap) {
1443 - if (!$wrap || !$wrap.length) return;
1444 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1445 - if (!$bot.length) return;
1446 - var cs = window.getComputedStyle($bot[0]);
1447 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1448 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1449 - }
1450 - // Bot text color usually lives on a child div, not .bot-message itself.
1451 - var $textChild = $bot.find('[style*="color"]').first();
1452 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1453 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1454 -}
1455 -
1456 -// One-time per-widget init: renders menu items, wires open/close,
1457 -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger.
1458 -function mxchatInitHeaderMenu(botId) {
1459 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1460 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1461 -
1462 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1463 - var $menu = $wrap.find('.mxchat-header-menu');
1464 - var items = mxchatGetHeaderMenuItems(botId);
1465 -
1466 - // Initial color sync — covers normal page load.
1467 - mxchatSyncMenuColors(botId, $wrap);
1468 -
1469 - if (!items.length) {
1470 - $trigger.hide();
1471 - $menu.hide();
1472 - $wrap.data('mxchatMenuReady', true);
1473 - return;
1474 - }
1475 -
1476 - // Build the menu items.
1477 - $menu.empty();
1478 - items.forEach(function(item, idx) {
1479 - var $btn = $('<button>', {
1480 - type: 'button',
1481 - 'class': 'mxchat-menu-item',
1482 - 'role': 'menuitem',
1483 - 'tabindex': '-1',
1484 - 'data-menu-id': item.id,
1485 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1486 - '<span class="mxchat-menu-item-label"></span>'
1487 - });
1488 - $btn.find('.mxchat-menu-item-label').text(item.label);
1489 - $btn.on('click', function(e) {
1490 - e.preventDefault();
1491 - e.stopPropagation();
1492 - closeMenu();
1493 - try { item.action(); } catch (err) { /* no-op */ }
1494 - });
1495 - $menu.append($btn);
1496 - });
1497 -
1498 - function openMenu() {
1499 - // Re-sync each open in case the active theme changed since init.
1500 - mxchatSyncMenuColors(botId, $wrap);
1501 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1502 - $trigger.attr('aria-expanded', 'true');
1503 - // Focus the first item for keyboard users
1504 - setTimeout(function() {
1505 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1506 - }, 0);
1507 - }
1508 - function closeMenu(returnFocus) {
1509 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1510 - $trigger.attr('aria-expanded', 'false');
1511 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1512 - if (returnFocus) $trigger.trigger('focus');
1513 - }
1514 -
1515 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1516 - // click-to-collapse handler does not fire.
1517 - $trigger.on('click', function(e) {
1518 - e.preventDefault();
1519 - e.stopPropagation();
1520 - if ($menu.hasClass('is-open')) closeMenu();
1521 - else openMenu();
1522 - });
1523 -
1524 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1525 - $menu.on('click', function(e) {
1526 - e.stopPropagation();
1527 - });
1528 -
1529 - // Outside click closes the menu.
1530 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1531 - if (!$menu.hasClass('is-open')) return;
1532 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1533 - closeMenu();
1534 - });
1535 -
1536 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1537 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1538 - var $items = $menu.find('.mxchat-menu-item');
1539 - var idx = $items.index(this);
1540 - if (e.key === 'Escape') {
1541 - e.preventDefault();
1542 - closeMenu(true);
1543 - } else if (e.key === 'ArrowDown') {
1544 - e.preventDefault();
1545 - var $next = $items.eq((idx + 1) % $items.length);
1546 - $items.attr('tabindex', '-1');
1547 - $next.attr('tabindex', '0').trigger('focus');
1548 - } else if (e.key === 'ArrowUp') {
1549 - e.preventDefault();
1550 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1551 - $items.attr('tabindex', '-1');
1552 - $prev.attr('tabindex', '0').trigger('focus');
1553 - } else if (e.key === 'Enter' || e.key === ' ') {
1554 - e.preventDefault();
1555 - $(this).trigger('click');
1556 - }
1557 - });
1558 - $trigger.on('keydown', function(e) {
1559 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1560 - e.preventDefault();
1561 - closeMenu(true);
1562 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1563 - e.preventDefault();
1564 - openMenu();
1565 - }
1566 - });
1567 -
1568 - $wrap.data('mxchatMenuReady', true);
1569 -}
1570 -
1571 -// Initialize header menus for every rendered widget on DOM ready.
1572 -$(function() {
1573 - $('.mxchat-header-menu-wrap').each(function() {
1574 - var botId = $(this).data('bot-id');
1575 - if (botId) mxchatInitHeaderMenu(botId);
1576 - });
1577 -});
1578 -
1579 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1012 +
1013 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1580 1014 try {
1581 1015 // Determine styles based on sender type
1582 1016 let messageClass, bgColor, fontColor;
1583 1017
@@ -1598,29 +1032,25 @@
1598 1032 }
1599 1033
1600 1034 const messageDiv = $('<div>')
1601 1035 .addClass(messageClass)
1602 - .attr('dir', 'auto');
1603 -
1604 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1605 - var skipColors = shouldSkipInlineColors(botId);
1606 - if (skipColors) {
1607 - messageDiv.css({
1608 - 'margin-bottom': '1em'
1609 - });
1610 - } else {
1611 - messageDiv.css({
1036 + .attr('dir', 'auto')
1037 + .css({
1612 1038 'background': bgColor,
1613 1039 'color': fontColor,
1614 1040 'margin-bottom': '1em'
1615 1041 });
1042 +
1043 + // Process the message content based on sender
1044 + let fullMessage;
1045 + if (sender === "user") {
1046 + // For user messages, apply linkify after sanitization
1047 + fullMessage = linkify(messageText);
1048 + } else {
1049 + // For bot/agent messages, preserve HTML
1050 + fullMessage = messageText;
1616 1051 }
1617 1052
1618 - // Process the message content - always run linkify to convert markdown
1619 - // links and format text. linkify() handles existing HTML safely via
1620 - // negative lookaheads that skip URLs already inside <a> tags.
1621 - let fullMessage = linkify(messageText);
1622 -
1623 1053 // Add images if provided
1624 1054 if (images && images.length > 0) {
1625 1055 fullMessage += '<div class="image-gallery" dir="auto">';
1626 1056 images.forEach(img => {
@@ -1626,9 +1056,9 @@
1626 1056 images.forEach(img => {
1627 1057 const safeTitle = sanitizeUserInput(img.title);
1628 1058 const safeUrl = encodeURI(img.image_url);
1629 1059 const safeThumbnail = encodeURI(img.thumbnail_url);
1630 -
1060 +
1631 1061 fullMessage += `
1632 1062 <div style="margin-bottom: 10px;">
1633 1063 <strong>${safeTitle}</strong><br>
1634 1064 <a href="${safeUrl}" target="_blank">
@@ -1640,14 +1070,9 @@
1640 1070 }
1641 1071
1642 1072 // Append HTML content if provided
1643 1073 if (messageHtml && sender !== "user") {
1644 - // Only add line breaks if there's actual text content before the HTML
1645 - if (fullMessage && fullMessage.trim()) {
1646 - fullMessage += '<br><br>' + messageHtml;
1647 - } else {
1648 - fullMessage = messageHtml;
1649 - }
1074 + fullMessage += '<br><br>' + messageHtml;
1650 1075 }
1651 1076
1652 1077 messageDiv.html(fullMessage);
1653 1078
@@ -1654,66 +1079,58 @@
1654 1079 if (isTemporary) {
1655 1080 messageDiv.addClass('temporary-message');
1656 1081 }
1657 1082
1658 - // Append to the correct chatbot instance's chat-box
1659 - var $chatBox = getElement(botId, 'chat-box');
1660 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1083 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1661 1084 // FIXED: Use event delegation for link tracking
1662 1085 if (sender === "bot" || sender === "agent") {
1663 - attachLinkTracking(messageDiv, messageText, botId);
1086 + attachLinkTracking(messageDiv, messageText);
1664 1087 }
1665 -
1088 +
1666 1089 if (sender === "bot") {
1667 - const lastUserMessage = $chatBox.find('.user-message').last();
1090 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1668 1091 if (lastUserMessage.length) {
1669 - scrollElementToTop(lastUserMessage, botId);
1092 + scrollElementToTop(lastUserMessage);
1670 1093 }
1671 1094 }
1672 -
1673 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1674 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1675 - }
1676 1095 });
1677 1096
1678 1097 if (messageText.id) {
1679 - var instance = MxChatInstances.get(botId);
1680 - instance.lastSeenMessageId = messageText.id;
1681 - hideNotification(botId);
1098 + lastSeenMessageId = messageText.id;
1099 + hideNotification();
1682 1100 }
1683 1101 } catch (error) {
1684 - // Error rendering message - silently continue
1102 + //console.error("Error rendering message:", error);
1685 1103 }
1686 1104 }
1687 1105
1688 1106 // Helper function to attach link tracking with proper event handling
1689 -function attachLinkTracking(messageDiv, messageText, botId) {
1690 - botId = botId || 'default';
1107 +function attachLinkTracking(messageDiv, messageText) {
1691 1108 // Use a slight delay to ensure DOM is ready
1692 1109 setTimeout(function() {
1693 1110 const links = messageDiv.find('a[href]').not('[data-tracked]');
1694 -
1111 +
1695 1112 links.each(function() {
1696 1113 const $link = $(this);
1697 1114 const originalHref = $link.attr('href');
1698 -
1115 +
1699 1116 // Mark as tracked to avoid duplicate handlers
1700 1117 $link.attr('data-tracked', 'true');
1701 -
1118 +
1702 1119 // Only track external URLs
1703 1120 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1704 1121 // Remove any existing click handlers first
1705 1122 $link.off('click.tracking');
1706 -
1123 +
1707 1124 // Add new click handler with namespace
1708 1125 $link.on('click.tracking', function(e) {
1709 1126 e.preventDefault();
1710 1127 e.stopPropagation();
1711 -
1712 - const messageContext = typeof messageText === 'string'
1713 - ? messageText.substring(0, 200)
1128 +
1129 + const messageContext = typeof messageText === 'string'
1130 + ? messageText.substring(0, 200)
1714 1131 : '';
1715 -
1132 +
1716 1133 // Track the click
1717 1134 $.ajax({
1718 1135 url: mxchatChat.ajax_url,
1719 1136 type: 'POST',
@@ -1718,9 +1135,9 @@
1718 1135 url: mxchatChat.ajax_url,
1719 1136 type: 'POST',
1720 1137 data: {
1721 1138 action: 'mxchat_track_url_click',
1722 - session_id: getChatSession(botId),
1139 + session_id: getChatSession(),
1723 1140 url: originalHref,
1724 1141 message_context: messageContext,
1725 1142 nonce: mxchatChat.nonce
1726 1143 },
@@ -1732,9 +1149,9 @@
1732 1149 window.location.href = originalHref;
1733 1150 }
1734 1151 }
1735 1152 });
1736 -
1153 +
1737 1154 return false; // Extra insurance to prevent default
1738 1155 });
1739 1156 }
1740 1157 });
@@ -1740,12 +1157,11 @@
1740 1157 });
1741 1158 }, 100); // Small delay to ensure DOM is ready
1742 1159 }
1743 1160
1744 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1161 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1745 1162 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1746 - var $chatBox = getElement(botId, 'chat-box');
1747 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1163 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1748 1164
1749 1165 // Determine styles
1750 1166 let bgColor, fontColor;
1751 1167 if (sender === "user") {
@@ -1758,13 +1174,27 @@
1758 1174 bgColor = botMessageBgColor;
1759 1175 fontColor = botMessageFontColor;
1760 1176 }
1761 1177
1762 - // Always run linkify to convert markdown links and format text.
1763 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
1764 - // to avoid double-processing URLs that are already inside <a> tags).
1765 - var fullMessage = linkify(responseText);
1766 -
1178 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1179 + // This prevents double-processing of URLs that are already formatted as HTML
1180 + var fullMessage;
1181 + if (sender === "user") {
1182 + // Always linkify user messages (they're plain text)
1183 + fullMessage = linkify(responseText);
1184 + } else {
1185 + // For bot/agent messages, check if HTML already exists
1186 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1187 + responseText.includes('<img') || responseText.includes('<div') ||
1188 + responseText.includes('<p>') || responseText.includes('<br>')) {
1189 + // Response already has HTML, don't process it
1190 + fullMessage = responseText;
1191 + } else {
1192 + // Plain text response, apply linkify
1193 + fullMessage = linkify(responseText);
1194 + }
1195 + }
1196 +
1767 1197 if (responseHtml) {
1768 1198 // Only add line breaks if there's actual text content before the HTML
1769 1199 if (fullMessage && fullMessage.trim()) {
1770 1200 fullMessage += '<br><br>' + responseHtml;
@@ -1787,96 +1217,67 @@
1787 1217 fullMessage += '</div>';
1788 1218 }
1789 1219
1790 1220 if (lastMessageDiv.length) {
1791 - // Replace content immediately to prevent visual gap between thinking dots and response
1792 - lastMessageDiv
1793 - .html(fullMessage)
1794 - .removeClass('bot-message user-message temporary-message')
1795 - .addClass(messageClass)
1796 - .attr('dir', 'auto');
1797 -
1798 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1799 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1800 - if (!skipColors) {
1801 - lastMessageDiv.css({
1802 - 'background-color': bgColor,
1803 - 'color': fontColor,
1804 - });
1805 - }
1806 -
1807 - // Handle link tracking and scroll
1808 - if (sender === "bot" || sender === "agent") {
1809 - attachLinkTracking(lastMessageDiv, responseText, botId);
1810 -
1811 - const lastUserMessage = $chatBox.find('.user-message').last();
1812 - if (lastUserMessage.length) {
1813 - scrollElementToTop(lastUserMessage, botId);
1814 - }
1815 - // Show notification if chat is hidden
1816 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1817 - if ($floatingChatbot.hasClass('hidden')) {
1818 - showNotification(botId);
1819 - }
1820 - }
1821 -
1822 - // Re-enable chat input after response is displayed
1823 - enableChatInput(botId);
1824 -
1825 - if (sender === "bot" || sender === "agent") {
1826 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1827 - }
1221 + lastMessageDiv.fadeOut(200, function() {
1222 + $(this)
1223 + .html(fullMessage)
1224 + .removeClass('bot-message user-message')
1225 + .addClass(messageClass)
1226 + .attr('dir', 'auto')
1227 + .css({
1228 + 'background-color': bgColor,
1229 + 'color': fontColor,
1230 + })
1231 + .removeClass('temporary-message')
1232 + .fadeIn(200, function() {
1233 + // FIXED: Use the helper function for link tracking
1234 + if (sender === "bot" || sender === "agent") {
1235 + attachLinkTracking($(this), responseText);
1236 + }
1237 +
1238 + if (sender === "bot" || sender === "agent") {
1239 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1240 + if (lastUserMessage.length) {
1241 + scrollElementToTop(lastUserMessage);
1242 + }
1243 + // Show notification if chat is hidden
1244 + if ($('#floating-chatbot').hasClass('hidden')) {
1245 + showNotification();
1246 + }
1247 + }
1248 + });
1249 + });
1828 1250 } else {
1829 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1830 - // Re-enable chat input after response is displayed
1831 - enableChatInput(botId);
1251 + appendMessage(sender, responseText, responseHtml, images);
1832 1252 }
1833 1253 }
1834 1254
1835 1255
1836 - function appendThinkingMessage(botId) {
1837 - botId = botId || 'default';
1256 + function appendThinkingMessage() {
1257 + // Remove any existing thinking dots first
1258 + $('.thinking-dots').remove();
1838 1259
1839 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
1840 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
1841 - if (indicator && indicator.textContent === 'Live Agent') {
1842 - return;
1843 - }
1844 -
1845 - var $chatBox = getElement(botId, 'chat-box');
1846 -
1847 - // Remove any existing thinking dots in this bot's chat first
1848 - $chatBox.find('.thinking-dots').remove();
1849 -
1850 - // Check if we should skip inline colors (AI theme is active)
1851 - var skipColors = shouldSkipInlineColors(botId);
1852 -
1853 1260 // Retrieve the bot message font color and background color
1854 1261 var botMessageFontColor = mxchatChat.bot_message_font_color;
1855 1262 var botMessageBgColor = mxchatChat.bot_message_bg_color;
1856 1263
1857 - // Build thinking dots HTML - skip inline colors if AI theme is active
1858 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1264 +
1859 1265 var thinkingHtml = '<div class="thinking-dots-container">' +
1860 1266 '<div class="thinking-dots">' +
1861 - '<span class="dot"' + dotStyle + '></span>' +
1862 - '<span class="dot"' + dotStyle + '></span>' +
1863 - '<span class="dot"' + dotStyle + '></span>' +
1267 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1268 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1269 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1864 1270 '</div>' +
1865 1271 '</div>';
1866 1272
1867 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1868 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1869 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1870 - scrollToBottom(botId);
1273 + // Append the thinking dots to the chat container (or within the temporary message div)
1274 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1275 + scrollToBottom();
1871 1276 }
1872 -
1873 - function removeThinkingDots(botId) {
1874 - botId = botId || 'default';
1875 - var $chatBox = getElement(botId, 'chat-box');
1876 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1877 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1878 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1277 +
1278 + function removeThinkingDots() {
1279 + $('.thinking-dots').closest('.temporary-message').remove();
1879 1280 }
1880 1281
1881 1282 // ====================================
1882 1283 // TEXT FORMATTING & PROCESSING
@@ -1910,12 +1311,9 @@
1910 1311 processedText = formatTextStyling(processedText);
1911 1312
1912 1313 // Process code blocks BEFORE processing links
1913 1314 processedText = formatCodeBlocks(processedText);
1914 -
1915 - // Process markdown tables BEFORE converting newlines to paragraphs
1916 - processedText = formatMarkdownTables(processedText);
1917 -
1315 +
1918 1316 // NOW convert to paragraphs
1919 1317 processedText = convertNewlinesToBreaks(processedText);
1920 1318
1921 1319 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -1928,63 +1326,37 @@
1928 1326 // Return as a proper link without the brackets
1929 1327 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1930 1328 });
1931 1329
1932 - // Process markdown links: [text](url) and [](url)
1933 - // Uses balanced parenthesis matching to handle URLs containing parens
1934 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
1935 - processedText = (function(input) {
1936 - var result = '';
1937 - var i = 0;
1938 - while (i < input.length) {
1939 - // Look for [ at current position
1940 - if (input[i] === '[') {
1941 - // Find closing ]
1942 - var closeBracket = input.indexOf(']', i + 1);
1943 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
1944 - result += input[i];
1945 - i++;
1946 - continue;
1947 - }
1948 - var linkText = input.substring(i + 1, closeBracket);
1949 - // Check if URL starts with http
1950 - var urlStart = closeBracket + 2;
1951 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
1952 - result += input[i];
1953 - i++;
1954 - continue;
1955 - }
1956 - // Find balanced closing paren
1957 - var depth = 1;
1958 - var j = urlStart;
1959 - while (j < input.length && depth > 0) {
1960 - if (input[j] === '(') depth++;
1961 - else if (input[j] === ')') depth--;
1962 - if (depth > 0) j++;
1963 - }
1964 - if (depth !== 0) {
1965 - result += input[i];
1966 - i++;
1967 - continue;
1968 - }
1969 - var url = input.substring(urlStart, j);
1970 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
1971 - var encodedUrl = safeEncodeUrl(cleanUrl);
1972 - if (!linkText || !linkText.trim()) {
1973 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
1974 - } else {
1975 - var safeText = sanitizeUserInput(linkText);
1976 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
1977 - }
1978 - i = j + 1; // Skip past the closing )
1979 - } else {
1980 - result += input[i];
1981 - i++;
1982 - }
1330 + // Process proper markdown links with text: [text](url)
1331 + // This MUST have non-empty text in the first brackets
1332 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1333 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1334 + // Make sure we have actual text (not just whitespace)
1335 + if (!text || !text.trim()) {
1336 + // If no text, treat the URL as the text
1337 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1338 + const safeUrl = safeEncodeUrl(cleanUrl);
1339 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1983 1340 }
1984 - return result;
1985 - })(processedText);
1341 +
1342 + // Clean the URL
1343 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1344 + const safeUrl = safeEncodeUrl(cleanUrl);
1345 + const safeText = sanitizeUserInput(text);
1346 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1347 + });
1986 1348
1349 + // Handle empty markdown links: [](url)
1350 + // This is a specific case where there's no text
1351 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1352 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1353 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1354 + const safeUrl = safeEncodeUrl(cleanUrl);
1355 + // Use the URL itself as the link text
1356 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1357 + });
1358 +
1987 1359 // Process phone numbers: [text](tel:number)
1988 1360 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1989 1361 processedText = processedText.replace(phonePattern, (match, text, phone) => {
1990 1362 const safePhone = safeEncodeUrl(phone);
@@ -2136,78 +1508,9 @@
2136 1508 });
2137 1509
2138 1510 return text;
2139 1511 }
2140 -
2141 - function formatMarkdownTables(text) {
2142 - var lines = text.split('\n');
2143 - var result = [];
2144 - var i = 0;
2145 -
2146 - while (i < lines.length) {
2147 - // Check for a table: current line has pipes AND next line is a separator row
2148 - if (i + 1 < lines.length &&
2149 - lines[i].indexOf('|') !== -1 &&
2150 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2151 -
2152 - var tableLines = [];
2153 - var headerLine = lines[i];
2154 - var separatorLine = lines[i + 1];
2155 - tableLines.push(headerLine);
2156 - tableLines.push(separatorLine);
2157 -
2158 - // Collect remaining table rows
2159 - var j = i + 2;
2160 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2161 - tableLines.push(lines[j]);
2162 - j++;
2163 - }
2164 -
2165 - // Parse alignment from separator row
2166 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2167 - var alignments = sepCells.map(function(cell) {
2168 - var trimmed = cell.trim();
2169 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2170 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2171 - return 'left';
2172 - });
2173 -
2174 - // Build HTML table
2175 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2176 -
2177 - // Header row
2178 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2179 - html += '<thead><tr>';
2180 - headerCells.forEach(function(cell, idx) {
2181 - var align = alignments[idx] || 'left';
2182 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2183 - });
2184 - html += '</tr></thead>';
2185 -
2186 - // Body rows
2187 - html += '<tbody>';
2188 - for (var r = 2; r < tableLines.length; r++) {
2189 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2190 - html += '<tr>';
2191 - rowCells.forEach(function(cell, idx) {
2192 - var align = alignments[idx] || 'left';
2193 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2194 - });
2195 - html += '</tr>';
2196 - }
2197 - html += '</tbody></table></div>';
2198 -
2199 - result.push(html);
2200 - i = j;
2201 - } else {
2202 - result.push(lines[i]);
2203 - i++;
2204 - }
2205 - }
2206 -
2207 - return result.join('\n');
2208 - }
2209 -
1512 +
2210 1513 function sanitizeUserInput(text) {
2211 1514 const div = document.createElement('div');
2212 1515 div.textContent = text;
2213 1516 return div.innerHTML;
@@ -2237,21 +1540,10 @@
2237 1540 // ====================================
2238 1541 // UI & SCROLLING CONTROLS
2239 1542 // ====================================
2240 1543
2241 - function scrollToBottom(botIdOrInstant, instant) {
2242 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2243 - var botId = 'default';
2244 - if (typeof botIdOrInstant === 'string') {
2245 - botId = botIdOrInstant;
2246 - instant = instant || false;
2247 - } else if (typeof botIdOrInstant === 'boolean') {
2248 - instant = botIdOrInstant;
2249 - } else {
2250 - instant = false;
2251 - }
2252 -
2253 - var chatBox = getElement(botId, 'chat-box');
1544 + function scrollToBottom(instant = false) {
1545 + var chatBox = $('#chat-box');
2254 1546 if (instant) {
2255 1547 // Instantly set the scroll position to the bottom
2256 1548 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2257 1549 } else {
@@ -2260,15 +1552,15 @@
2260 1552 const scrollHeight = chatBox.prop("scrollHeight");
2261 1553 const initialScroll = chatBox.scrollTop();
2262 1554 const distance = scrollHeight - initialScroll;
2263 1555 const duration = 500; // Duration in ms
2264 -
1556 +
2265 1557 function smoothScroll(timestamp) {
2266 1558 if (!start) start = timestamp;
2267 1559 const progress = timestamp - start;
2268 1560 const currentScroll = initialScroll + (distance * (progress / duration));
2269 1561 chatBox.scrollTop(currentScroll);
2270 -
1562 +
2271 1563 if (progress < duration) {
2272 1564 requestAnimationFrame(smoothScroll);
2273 1565 } else {
2274 1566 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2273,37 +1565,33 @@
2273 1565 } else {
2274 1566 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2275 1567 }
2276 1568 }
2277 -
1569 +
2278 1570 requestAnimationFrame(smoothScroll);
2279 1571 }
2280 1572 }
2281 -
2282 - function scrollElementToTop(element, botId, topOffset) {
2283 - botId = botId || 'default';
2284 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2285 - var chatBox = getElement(botId, 'chat-box');
1573 +
1574 + function scrollElementToTop(element) {
1575 + var chatBox = $('#chat-box');
2286 1576 var elementTop = element.position().top + chatBox.scrollTop();
2287 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1577 + chatBox.animate({ scrollTop: elementTop }, 500);
2288 1578 }
2289 -
2290 - function showChatWidget(botId) {
2291 - botId = botId || 'default';
2292 - var $button = getElement(botId, 'floating-chatbot-button');
1579 +
1580 + function showChatWidget() {
2293 1581 // First ensure display is set
2294 - $button.css('display', 'flex');
1582 + $('#floating-chatbot-button').css('display', 'flex');
2295 1583 // Then handle the fade
2296 - $button.fadeTo(500, 1);
1584 + $('#floating-chatbot-button').fadeTo(500, 1);
2297 1585 // Force visibility
2298 - $button.removeClass('hidden');
1586 + $('#floating-chatbot-button').removeClass('hidden');
1587 + //console.log('Showing widget');
2299 1588 }
2300 -
2301 - function hideChatWidget(botId) {
2302 - botId = botId || 'default';
2303 - var $button = getElement(botId, 'floating-chatbot-button');
2304 - $button.css('display', 'none');
2305 - $button.addClass('hidden');
1589 +
1590 + function hideChatWidget() {
1591 + $('#floating-chatbot-button').css('display', 'none');
1592 + $('#floating-chatbot-button').addClass('hidden');
1593 + //console.log('Hiding widget');
2306 1594 }
2307 1595
2308 1596 function disableScroll() {
2309 1597 if (isMobile()) {
@@ -2332,15 +1620,18 @@
2332 1620 // NOTIFICATION SYSTEM
2333 1621 // ====================================
2334 1622
2335 1623 function createNotificationBadge() {
1624 + //console.log("Creating notification badge...");
2336 1625 const chatButton = document.getElementById('floating-chatbot-button');
2337 -
1626 + //console.log("Chat button found:", !!chatButton);
1627 +
2338 1628 if (!chatButton) return;
2339 -
1629 +
2340 1630 // Remove any existing badge first
2341 1631 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2342 1632 if (existingBadge) {
1633 + //console.log("Removing existing badge");
2343 1634 existingBadge.remove();
2344 1635 }
2345 1636
2346 1637 notificationBadge = document.createElement('div');
@@ -2362,43 +1653,34 @@
2362 1653 chatButton.appendChild(notificationBadge);
2363 1654
2364 1655 }
2365 1656
2366 - function showNotification(botId) {
2367 - botId = botId || 'default';
2368 - const badge = getElementDOM(botId, 'chat-notification-badge');
2369 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2370 - if (badge && $floatingChatbot.hasClass('hidden')) {
1657 + function showNotification() {
1658 + const badge = document.getElementById('chat-notification-badge');
1659 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2371 1660 badge.style.display = 'block';
2372 1661 badge.textContent = '1';
2373 1662 }
2374 1663 }
2375 -
2376 - function hideNotification(botId) {
2377 - botId = botId || 'default';
2378 - const badge = getElementDOM(botId, 'chat-notification-badge');
1664 +
1665 + function hideNotification() {
1666 + const badge = document.getElementById('chat-notification-badge');
2379 1667 if (badge) {
2380 1668 badge.style.display = 'none';
2381 1669 }
2382 1670 }
2383 -
2384 - function startNotificationChecking(botId) {
2385 - botId = botId || 'default';
1671 +
1672 + function startNotificationChecking() {
2386 1673 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2387 1674 if (!chatPersistenceEnabled) return;
2388 -
2389 - createNotificationBadge(botId);
2390 - var instance = MxChatInstances.get(botId);
2391 - instance.notificationCheckInterval = setInterval(function() {
2392 - checkForNewMessages(botId);
2393 - }, 30000); // Check every 30 seconds
1675 +
1676 + createNotificationBadge();
1677 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2394 1678 }
2395 -
2396 - function stopNotificationChecking(botId) {
2397 - botId = botId || 'default';
2398 - var instance = MxChatInstances.get(botId);
2399 - if (instance.notificationCheckInterval) {
2400 - clearInterval(instance.notificationCheckInterval);
1679 +
1680 + function stopNotificationChecking() {
1681 + if (notificationCheckInterval) {
1682 + clearInterval(notificationCheckInterval);
2401 1683 }
2402 1684 }
2403 1685
2404 1686 function checkForNewMessages() {
@@ -2424,35 +1706,63 @@
2424 1706 });
2425 1707 }
2426 1708
2427 1709
2428 -// ====================================
2429 -// LIVE AGENT FUNCTIONALITY
2430 -// ====================================
2431 -
2432 -function startPolling(botId) {
2433 - botId = botId || 'default';
2434 - var instance = MxChatInstances.get(botId);
2435 - // Clear any existing interval first
2436 - stopPolling(botId);
2437 - instance.pollingInterval = setInterval(function() {
2438 - checkForAgentMessages(botId);
2439 - }, 5000);
1710 + // ====================================
1711 + // LIVE AGENT FUNCTIONALITY
1712 + // ====================================
1713 +
1714 +function updateChatModeIndicator(mode) {
1715 + //console.log("updateChatModeIndicator called with mode:", mode);
1716 + const indicator = document.getElementById('chat-mode-indicator');
1717 + if (indicator) {
1718 + const oldText = indicator.textContent;
1719 +
1720 + if (mode === 'agent') {
1721 + indicator.textContent = 'Live Agent';
1722 + startPolling();
1723 + //console.log("Set indicator to Live Agent");
1724 + } else {
1725 + // Everything else is AI mode
1726 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1727 + indicator.textContent = customAiText;
1728 + stopPolling();
1729 + //console.log("Set indicator to AI Agent:", customAiText);
1730 + }
1731 +
1732 + // Force immediate DOM update
1733 + if (oldText !== indicator.textContent) {
1734 + // Force a reflow to ensure the change is visible immediately
1735 + indicator.offsetHeight;
1736 +
1737 + // Double-check after a brief moment
1738 + setTimeout(() => {
1739 + //console.log("Final indicator text:", indicator.textContent);
1740 + }, 50);
1741 + }
1742 + } else {
1743 + //console.error("Chat mode indicator element not found!");
1744 + }
2440 1745 }
2441 1746
2442 -function stopPolling(botId) {
2443 - botId = botId || 'default';
2444 - var instance = MxChatInstances.get(botId);
2445 - if (instance.pollingInterval) {
2446 - clearInterval(instance.pollingInterval);
2447 - instance.pollingInterval = null;
1747 + function startPolling() {
1748 + // Clear any existing interval first
1749 + stopPolling();
1750 + // Start new polling interval
1751 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1752 + //console.log("Started agent message polling");
2448 1753 }
2449 -}
2450 -
2451 -function checkForAgentMessages(botId) {
2452 - botId = botId || 'default';
2453 - var instance = MxChatInstances.get(botId);
2454 - const sessionId = getChatSession(botId);
1754 +
1755 + function stopPolling() {
1756 + if (pollingInterval) {
1757 + clearInterval(pollingInterval);
1758 + pollingInterval = null;
1759 + //console.log("Stopped agent message polling");
1760 + }
1761 + }
1762 +
1763 +function checkForAgentMessages() {
1764 + const sessionId = getChatSession();
2455 1765 $.ajax({
2456 1766 url: mxchatChat.ajax_url,
2457 1767 type: 'POST',
2458 1768 dataType: 'json',
@@ -2458,44 +1768,35 @@
2458 1768 dataType: 'json',
2459 1769 data: {
2460 1770 action: 'mxchat_fetch_new_messages',
2461 1771 session_id: sessionId,
2462 - last_seen_id: instance.lastSeenMessageId,
2463 - persistence_enabled: 'true',
1772 + last_seen_id: lastSeenMessageId,
1773 + persistence_enabled: 'true', // Add this too
2464 1774 nonce: mxchatChat.nonce
2465 1775 },
2466 1776 success: function (response) {
2467 1777 if (response.success && response.data?.new_messages) {
2468 1778 let hasNewMessage = false;
2469 -
1779 +
2470 1780 response.data.new_messages.forEach(function (message) {
2471 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1781 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2472 1782 hasNewMessage = true;
2473 - appendMessage("agent", message.content, '', [], false, botId);
2474 - instance.lastSeenMessageId = message.id;
2475 - instance.processedMessageIds.add(message.id);
1783 + // CHANGE THIS LINE:
1784 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1785 + lastSeenMessageId = message.id;
1786 + processedMessageIds.add(message.id);
2476 1787 }
2477 1788 });
2478 1789
2479 - if (hasNewMessage) {
2480 - enableChatInput(botId);
1790 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1791 + showNotification();
2481 1792 }
2482 -
2483 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2484 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2485 - showNotification(botId);
2486 - }
2487 -
2488 - scrollToBottom(botId, true);
1793 +
1794 + scrollToBottom(true);
2489 1795 }
2490 -
2491 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2492 - if (response.success && response.data?.chat_mode) {
2493 - updateChatModeIndicator(response.data.chat_mode, botId);
2494 - }
2495 1796 },
2496 1797 error: function (xhr, status, error) {
2497 - // Polling error - silently continue
1798 + //console.error("Polling error:", xhr, status, error);
2498 1799 }
2499 1800 });
2500 1801 }
2501 1802
@@ -2501,30 +1802,19 @@
2501 1802
2502 1803 // ====================================
2503 1804 // CHAT HISTORY & PERSISTENCE
2504 1805 // ====================================
2505 -
2506 -function loadChatHistory(botId, onComplete) {
2507 - botId = botId || 'default';
2508 - var instance = MxChatInstances.get(botId);
2509 -
1806 +// Update the loadChatHistory function:
1807 +function loadChatHistory() {
2510 1808 // Prevent duplicate loading
2511 - if (instance.chatHistoryLoaded) {
2512 - if (onComplete) onComplete();
1809 + if (chatHistoryLoaded) {
1810 + // console.log('Chat history already loaded, skipping...');
2513 1811 return;
2514 1812 }
2515 -
2516 - // Use getChatSession which returns null if no session exists (does NOT create one)
2517 - var sessionId = getChatSession(botId);
1813 +
1814 + var sessionId = getChatSession();
2518 1815 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2519 1816
2520 - // No session yet — nothing to load. History will load after first message via ensureSession.
2521 - if (!sessionId) {
2522 - instance.chatHistoryLoaded = true;
2523 - if (onComplete) onComplete();
2524 - return;
2525 - }
2526 -
2527 1817 if (chatPersistenceEnabled && sessionId) {
2528 1818 $.ajax({
2529 1819 url: mxchatChat.ajax_url,
2530 1820 type: 'POST',
@@ -2533,28 +1823,19 @@
2533 1823 action: 'mxchat_fetch_conversation_history',
2534 1824 session_id: sessionId
2535 1825 },
2536 1826 success: function(response) {
2537 - // Handle session reset (IP changed while user was away)
2538 - if (response.success === false && response.data && response.data.action === 'reset_session') {
2539 - // Silent reset — new session but don't clear UI
2540 - MxChatInstances.silentResetSession(botId);
2541 - instance.chatHistoryLoaded = true; // Prevent retry loop
2542 - if (onComplete) onComplete();
2543 - return;
2544 - }
2545 -
2546 1827 // Check if the response indicates success
2547 1828 if (response.success) {
2548 1829 // Handle case where conversation data exists and is an array
2549 1830 if (response.data && Array.isArray(response.data.conversation)) {
2550 - var $chatBox = getElement(botId, 'chat-box');
1831 + var $chatBox = $('#chat-box');
2551 1832 var $fragment = $(document.createDocumentFragment());
2552 - let highestMessageId = instance.lastSeenMessageId;
1833 + let highestMessageId = lastSeenMessageId;
2553 1834
2554 1835 // Update chat mode if provided
2555 1836 if (response.data.chat_mode) {
2556 - updateChatModeIndicator(response.data.chat_mode, botId);
1837 + updateChatModeIndicator(response.data.chat_mode);
2557 1838 }
2558 1839
2559 1840 // Only process if there are actual messages
2560 1841 if (response.data.conversation.length > 0) {
@@ -2559,9 +1840,9 @@
2559 1840 // Only process if there are actual messages
2560 1841 if (response.data.conversation.length > 0) {
2561 1842 // IMPORTANT: Clear existing messages before loading history
2562 1843 $chatBox.empty();
2563 -
1844 +
2564 1845 $.each(response.data.conversation, function(index, message) {
2565 1846 // Skip agent messages if persistence is off
2566 1847 if (!chatPersistenceEnabled && message.role === 'agent') {
2567 1848 return;
@@ -2596,19 +1877,9 @@
2596 1877 var content = message.content;
2597 1878 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2598 1879 content = decodeHTMLEntities(content);
2599 1880
2600 - // Skip linkify for messages containing structured HTML
2601 - // (forms, product cards, galleries, etc.) to avoid
2602 - // markdown formatting corrupting HTML attributes
2603 - // (e.g. underscores in name="field_name" becoming <em> tags)
2604 - if (content.includes("mxchat-product-card") ||
2605 - content.includes("mxchat-image-gallery") ||
2606 - content.includes("mxchat-featured-products") ||
2607 - content.includes("<form") ||
2608 - content.includes("<input") ||
2609 - content.includes("<select") ||
2610 - content.includes("<textarea")) {
1881 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2611 1882 messageElement.html(content);
2612 1883 } else {
2613 1884 var formattedContent = linkify(content);
2614 1885 messageElement.html(formattedContent);
@@ -2618,47 +1889,42 @@
2618 1889
2619 1890 // Track message IDs
2620 1891 if (message.id) {
2621 1892 highestMessageId = Math.max(highestMessageId, message.id);
2622 - instance.processedMessageIds.add(message.id);
1893 + processedMessageIds.add(message.id);
2623 1894 }
2624 1895 });
2625 1896
2626 1897 // Only append messages and scroll if we have content
2627 1898 $chatBox.append($fragment);
2628 - scrollToBottom(botId, true);
1899 + scrollToBottom(true);
2629 1900
2630 1901 // Collapse quick questions if we have conversation history
2631 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2632 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2633 - collapseQuickQuestions(botId);
1902 + if (hasQuickQuestions()) {
1903 + collapseQuickQuestions();
2634 1904 }
2635 1905
2636 1906 // Update lastSeenMessageId after history loads
2637 - instance.lastSeenMessageId = highestMessageId;
1907 + lastSeenMessageId = highestMessageId;
2638 1908
2639 1909 // Only update chat mode if persistence is enabled and we have messages
2640 1910 if (chatPersistenceEnabled) {
2641 1911 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2642 1912 if (lastMessage.role === 'agent') {
2643 - updateChatModeIndicator('agent', botId);
1913 + updateChatModeIndicator('agent');
2644 1914 }
2645 1915 }
2646 -
1916 +
2647 1917 // Mark as loaded ONLY after successful load
2648 - instance.chatHistoryLoaded = true;
1918 + chatHistoryLoaded = true;
2649 1919 }
2650 1920 }
2651 1921 }
2652 - if (onComplete) onComplete();
2653 1922 },
2654 1923 error: function(xhr, status, error) {
2655 - // Error loading chat history - silently continue
2656 - if (onComplete) onComplete();
1924 + //console.error("AJAX error loading chat history:", status, error);
2657 1925 }
2658 1926 });
2659 - } else {
2660 - if (onComplete) onComplete();
2661 1927 }
2662 1928 }
2663 1929
2664 1930
@@ -2672,42 +1938,40 @@
2672 1938 element.addEventListener(eventType, handler);
2673 1939 }
2674 1940 }
2675 1941
2676 - function showActivePdf(filename, botId) {
2677 - botId = botId || 'default';
2678 - const container = getElementDOM(botId, 'active-pdf-container');
2679 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2680 -
1942 + function showActivePdf(filename) {
1943 + const container = document.getElementById('active-pdf-container');
1944 + const nameElement = document.getElementById('active-pdf-name');
1945 +
2681 1946 if (!container || !nameElement) {
1947 + //console.error('PDF container elements not found');
2682 1948 return;
2683 1949 }
2684 -
1950 +
2685 1951 nameElement.textContent = filename;
2686 1952 container.style.display = 'flex';
2687 1953 }
2688 -
2689 - function showActiveWord(filename, botId) {
2690 - botId = botId || 'default';
2691 - const container = getElementDOM(botId, 'active-word-container');
2692 - const nameElement = getElementDOM(botId, 'active-word-name');
2693 -
1954 +
1955 + function showActiveWord(filename) {
1956 + const container = document.getElementById('active-word-container');
1957 + const nameElement = document.getElementById('active-word-name');
1958 +
2694 1959 if (!container || !nameElement) {
1960 + //console.error('Word document container elements not found');
2695 1961 return;
2696 1962 }
2697 -
1963 +
2698 1964 nameElement.textContent = filename;
2699 1965 container.style.display = 'flex';
2700 1966 }
2701 -
2702 - function removeActivePdf(botId) {
2703 - botId = botId || 'default';
2704 - var instance = MxChatInstances.get(botId);
2705 - const container = getElementDOM(botId, 'active-pdf-container');
2706 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2707 -
2708 - if (!container || !nameElement || !instance.activePdfFile) return;
2709 -
1967 +
1968 + function removeActivePdf() {
1969 + const container = document.getElementById('active-pdf-container');
1970 + const nameElement = document.getElementById('active-pdf-name');
1971 +
1972 + if (!container || !nameElement || !activePdfFile) return;
1973 +
2710 1974 fetch(mxchatChat.ajax_url, {
2711 1975 method: 'POST',
2712 1976 headers: {
2713 1977 'Content-Type': 'application/x-www-form-urlencoded',
@@ -2713,9 +1977,9 @@
2713 1977 'Content-Type': 'application/x-www-form-urlencoded',
2714 1978 },
2715 1979 body: new URLSearchParams({
2716 1980 'action': 'mxchat_remove_pdf',
2717 - 'session_id': getChatSession(botId),
1981 + 'session_id': sessionId,
2718 1982 'nonce': mxchatChat.nonce
2719 1983 })
2720 1984 })
2721 1985 .then(response => response.json())
@@ -2727,12 +1991,12 @@
2727 1991 appendMessage('bot', 'PDF removed.');
2728 1992 }
2729 1993 })
2730 1994 .catch(error => {
2731 - // Error removing PDF - silently continue
1995 + //console.error('Error removing PDF:', error);
2732 1996 });
2733 1997 }
2734 -
1998 +
2735 1999 function removeActiveWord() {
2736 2000 const container = document.getElementById('active-word-container');
2737 2001 const nameElement = document.getElementById('active-word-name');
2738 2002
@@ -2758,53 +2022,56 @@
2758 2022 appendMessage('bot', 'Word document removed.');
2759 2023 }
2760 2024 })
2761 2025 .catch(error => {
2762 - // Error removing Word document - silently continue
2026 + //console.error('Error removing Word document:', error);
2763 2027 });
2764 2028 }
2765 -
2029 +
2766 2030 // ====================================
2767 2031 // CONSENT & COMPLIANCE (GDPR)
2768 2032 // ====================================
2769 -
2770 - function initializeChatVisibility(botId) {
2771 - botId = botId || 'default';
2772 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2773 - mxchatChat.complianz_toggle === '1' ||
2033 +
2034 + function initializeChatVisibility() {
2035 + //console.log('Initializing chat visibility');
2036 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2037 + mxchatChat.complianz_toggle === '1' ||
2774 2038 mxchatChat.complianz_toggle === 1;
2775 -
2039 +
2776 2040 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2777 2041 // Initial check
2778 - checkConsentAndShowChat(botId);
2779 -
2042 + checkConsentAndShowChat();
2043 +
2780 2044 // Listen for consent changes
2781 2045 $(document).on('cmplz_status_change', function(event) {
2782 - checkConsentAndShowChat(botId);
2046 + //console.log('Status change detected');
2047 + checkConsentAndShowChat();
2783 2048 });
2784 2049 } else {
2785 2050 // If Complianz is not enabled, always show
2786 - getElement(botId, 'floating-chatbot-button')
2051 + $('#floating-chatbot-button')
2787 2052 .css('display', 'flex')
2788 2053 .removeClass('hidden no-consent')
2789 2054 .fadeTo(500, 1);
2790 -
2055 +
2791 2056 // Also check pre-chat message when Complianz is not enabled
2792 - checkPreChatDismissal(botId);
2057 + checkPreChatDismissal();
2793 2058 }
2794 2059 }
2795 2060
2796 -
2797 - function checkConsentAndShowChat(botId) {
2798 - botId = botId || 'default';
2061 +
2062 + function checkConsentAndShowChat() {
2799 2063 var consentStatus = cmplz_has_consent('marketing');
2800 2064 var consentType = complianz.consenttype;
2801 -
2802 - let $widget = getElement(botId, 'floating-chatbot-button');
2803 - let $chatbot = getElement(botId, 'floating-chatbot');
2804 - let $preChat = getElement(botId, 'pre-chat-message');
2805 -
2065 +
2066 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2067 +
2068 + let $widget = $('#floating-chatbot-button');
2069 + let $chatbot = $('#floating-chatbot');
2070 + let $preChat = $('#pre-chat-message');
2071 +
2806 2072 if (consentStatus === true) {
2073 + //console.log('Consent granted - showing widget');
2807 2074 $widget
2808 2075 .removeClass('no-consent')
2809 2076 .css('display', 'flex')
2810 2077 .removeClass('hidden')
@@ -2809,12 +2076,13 @@
2809 2076 .css('display', 'flex')
2810 2077 .removeClass('hidden')
2811 2078 .fadeTo(500, 1);
2812 2079 $chatbot.removeClass('no-consent');
2813 -
2080 +
2814 2081 // Show pre-chat message if not dismissed
2815 - checkPreChatDismissal(botId);
2082 + checkPreChatDismissal();
2816 2083 } else {
2084 + //console.log('No consent - hiding widget');
2817 2085 $widget
2818 2086 .addClass('no-consent')
2819 2087 .fadeTo(500, 0, function() {
2820 2088 $(this)
@@ -2821,9 +2089,9 @@
2821 2089 .css('display', 'none')
2822 2090 .addClass('hidden');
2823 2091 });
2824 2092 $chatbot.addClass('no-consent');
2825 -
2093 +
2826 2094 // Hide pre-chat message when no consent
2827 2095 $preChat.hide();
2828 2096 }
2829 2097 }
@@ -2831,38 +2099,46 @@
2831 2099
2832 2100 // ====================================
2833 2101 // PRE-CHAT MESSAGE HANDLING
2834 2102 // ====================================
2835 -
2836 - function checkPreChatDismissal(botId) {
2837 - botId = botId || 'default';
2838 - try {
2839 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2840 - if (dismissedAt) {
2841 - // Re-show after 24 hours
2842 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
2843 - if (elapsed < 86400000) {
2844 - getElement(botId, 'pre-chat-message').hide();
2845 - return;
2103 +
2104 + function checkPreChatDismissal() {
2105 + $.ajax({
2106 + url: mxchatChat.ajax_url,
2107 + type: 'POST',
2108 + data: {
2109 + action: 'mxchat_check_pre_chat_message_status',
2110 + _ajax_nonce: mxchatChat.nonce
2111 + },
2112 + success: function(response) {
2113 + if (response.success && !response.data.dismissed) {
2114 + $('#pre-chat-message').fadeIn(250);
2115 + } else {
2116 + $('#pre-chat-message').hide();
2846 2117 }
2847 - // Expired — clear and show again
2848 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2118 + },
2119 + error: function() {
2120 + //console.error('Failed to check pre-chat message dismissal status.');
2849 2121 }
2850 - getElement(botId, 'pre-chat-message').fadeIn(250);
2851 - } catch (e) {
2852 - // localStorage unavailable — show the message
2853 - getElement(botId, 'pre-chat-message').fadeIn(250);
2854 - }
2122 + });
2855 2123 }
2856 -
2857 - function handlePreChatDismissal(botId) {
2858 - botId = botId || 'default';
2859 - getElement(botId, 'pre-chat-message').fadeOut(200);
2860 - try {
2861 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
2862 - } catch (e) {
2863 - // localStorage unavailable — dismissal won't persist
2864 - }
2124 +
2125 + function handlePreChatDismissal() {
2126 + $('#pre-chat-message').fadeOut(200);
2127 + $.ajax({
2128 + url: mxchatChat.ajax_url,
2129 + type: 'POST',
2130 + data: {
2131 + action: 'mxchat_dismiss_pre_chat_message',
2132 + _ajax_nonce: mxchatChat.nonce
2133 + },
2134 + success: function() {
2135 + $('#pre-chat-message').hide();
2136 + },
2137 + error: function() {
2138 + //console.error('Failed to dismiss pre-chat message.');
2139 + }
2140 + });
2865 2141 }
2866 2142
2867 2143
2868 2144 // ====================================
@@ -2888,104 +2164,78 @@
2888 2164 // ====================================
2889 2165
2890 2166 $(document).on('click', '.mxchat-popular-question', function () {
2891 2167 var question = $(this).text();
2892 - var botId = getBotIdFromElement(this);
2893 -
2168 +
2894 2169 // Append the question as if the user typed it
2895 - appendMessage("user", question, '', [], false, botId);
2896 -
2170 + appendMessage("user", question);
2171 +
2897 2172 // Only collapse if there are questions
2898 - if (hasQuickQuestions(botId)) {
2899 - collapseQuickQuestions(botId);
2173 + if (hasQuickQuestions()) {
2174 + collapseQuickQuestions();
2900 2175 }
2901 -
2176 +
2902 2177 // Send the question to the server
2903 - sendMessageToChatbot(question, botId);
2178 + sendMessageToChatbot(question);
2904 2179 });
2905 2180
2906 2181 $(document).on('click', '.questions-toggle-btn', function(e) {
2907 2182 e.preventDefault();
2908 2183 e.stopPropagation();
2909 - var botId = getBotIdFromElement(this);
2910 - expandQuickQuestions(botId);
2184 + expandQuickQuestions();
2911 2185 });
2912 2186
2913 2187 $(document).on('click', '.questions-collapse-btn', function(e) {
2914 2188 e.preventDefault();
2915 2189 e.stopPropagation();
2916 - var botId = getBotIdFromElement(this);
2917 - collapseQuickQuestions(botId);
2190 + collapseQuickQuestions();
2918 2191 });
2919 2192
2920 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
2921 - $(document).on('click', '.floating-chatbot-button', function() {
2922 - var botId = getBotIdFromElement(this);
2923 - var $chatbot = getElement(botId, 'floating-chatbot');
2924 - var $badge = getElement(botId, 'chat-notification-badge');
2925 - var $preChat = getElement(botId, 'pre-chat-message');
2926 -
2927 - if ($chatbot.hasClass('hidden')) {
2928 - $chatbot.removeClass('hidden').addClass('visible');
2193 + // Chatbot visibility toggle handlers
2194 + $(document).on('click', '#floating-chatbot-button', function() {
2195 + var chatbot = $('#floating-chatbot');
2196 + if (chatbot.hasClass('hidden')) {
2197 + chatbot.removeClass('hidden').addClass('visible');
2929 2198 $(this).addClass('hidden');
2930 - $badge.hide(); // Hide notification when opening chat
2199 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2931 2200 disableScroll();
2932 - $preChat.fadeOut(250);
2933 -
2934 - // Load chat history for returning visitors (persistence)
2935 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
2936 - if (chatPersistenceEnabled) {
2937 - MxChatInstances.ensureSession(botId);
2938 - }
2939 -
2940 - // Deferred email check — only on first widget open
2941 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2942 - var instance = MxChatInstances.get(botId);
2943 - if (emailBlocker && !instance.emailCheckDone) {
2944 - instance.emailCheckDone = true;
2945 - resolveEmailState(botId);
2946 - } else if (!emailBlocker) {
2947 - // No email collection — still route through showChatContainerForBot
2948 - // so the loader is shown while chat history loads
2949 - showChatContainerForBot(botId);
2950 - }
2201 + $('#pre-chat-message').fadeOut(250);
2951 2202 } else {
2952 - $chatbot.removeClass('visible').addClass('hidden');
2203 + chatbot.removeClass('visible').addClass('hidden');
2953 2204 $(this).removeClass('hidden');
2954 2205 enableScroll();
2955 - checkPreChatDismissal(botId);
2206 + checkPreChatDismissal();
2956 2207 }
2957 2208 });
2958 -
2959 - // Allow clicking anywhere on the title bar to close the chatbot
2960 - $(document).on('click', '.chatbot-top-bar', function() {
2961 - var botId = getBotIdFromElement(this);
2962 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2963 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2209 +
2210 + $(document).on('click', '#exit-chat-button', function() {
2211 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2212 + $('#floating-chatbot-button').removeClass('hidden');
2964 2213 enableScroll();
2965 2214 });
2966 -
2215 +
2967 2216 $(document).on('click', '.close-pre-chat-message', function(e) {
2968 2217 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2969 - var botId = getBotIdFromElement(this);
2970 - handlePreChatDismissal(botId);
2218 + $('#pre-chat-message').fadeOut(200, function() {
2219 + $(this).remove();
2220 + });
2971 2221 });
2222 +
2972 2223
2973 -
2974 - // PDF upload button handlers - use class selector
2975 - $(document).on('click', '.pdf-upload-btn', function() {
2976 - var botId = getBotIdFromElement(this);
2977 - var pdfInput = getElementDOM(botId, 'pdf-upload');
2978 - if (pdfInput) pdfInput.click();
2979 - });
2980 -
2981 - // Word upload button handlers - use class selector
2982 - $(document).on('click', '.word-upload-btn', function() {
2983 - var botId = getBotIdFromElement(this);
2984 - var wordInput = getElementDOM(botId, 'word-upload');
2985 - if (wordInput) wordInput.click();
2986 - });
2224 + // PDF upload button handlers
2225 + if (document.getElementById('pdf-upload-btn')) {
2226 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2227 + document.getElementById('pdf-upload').click();
2228 + });
2229 + }
2987 2230
2231 + // Word upload button handlers
2232 + if (document.getElementById('word-upload-btn')) {
2233 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2234 + document.getElementById('word-upload').click();
2235 + });
2236 + }
2237 +
2988 2238 // PDF file input change handler
2989 2239 addSafeEventListener('pdf-upload', 'change', async function(e) {
2990 2240 const file = e.target.files[0];
2991 2241
@@ -2994,13 +2244,15 @@
2994 2244 return;
2995 2245 }
2996 2246
2997 2247 if (!sessionId) {
2248 + //console.error('No session ID found');
2998 2249 alert('Error: No session ID found');
2999 2250 return;
3000 2251 }
3001 -
2252 +
3002 2253 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2254 + //console.error('mxchatChat not properly configured:', mxchatChat);
3003 2255 alert('Error: Ajax configuration missing');
3004 2256 return;
3005 2257 }
3006 2258
@@ -3009,10 +2261,8 @@
3009 2261 const sendBtn = document.getElementById('send-button');
3010 2262 const originalBtnContent = uploadBtn.innerHTML;
3011 2263
3012 2264 try {
3013 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3014 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3015 2265 const formData = new FormData();
3016 2266 formData.append('action', 'mxchat_upload_pdf');
3017 2267 formData.append('pdf_file', file);
3018 2268 formData.append('session_id', sessionId);
@@ -3044,11 +2294,13 @@
3044 2294 appendMessage('bot', data.data.message);
3045 2295 scrollToBottom();
3046 2296 activePdfFile = data.data.filename;
3047 2297 } else {
2298 + //console.error('Upload failed:', data.data);
3048 2299 alert('Failed to upload PDF. Please try again.');
3049 2300 }
3050 2301 } catch (error) {
2302 + //console.error('Upload error:', error);
3051 2303 alert('Error uploading file. Please try again.');
3052 2304 } finally {
3053 2305 uploadBtn.disabled = false;
3054 2306 sendBtn.disabled = false;
@@ -3066,12 +2318,13 @@
3066 2318 return;
3067 2319 }
3068 2320
3069 2321 if (!sessionId) {
2322 + //console.error('No session ID found');
3070 2323 alert('Error: No session ID found');
3071 2324 return;
3072 2325 }
3073 -
2326 +
3074 2327 // Disable buttons and show loading state
3075 2328 const uploadBtn = document.getElementById('word-upload-btn');
3076 2329 const sendBtn = document.getElementById('send-button');
3077 2330 const originalBtnContent = uploadBtn.innerHTML;
@@ -3076,10 +2329,8 @@
3076 2329 const sendBtn = document.getElementById('send-button');
3077 2330 const originalBtnContent = uploadBtn.innerHTML;
3078 2331
3079 2332 try {
3080 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3081 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3082 2333 const formData = new FormData();
3083 2334 formData.append('action', 'mxchat_upload_word');
3084 2335 formData.append('word_file', file);
3085 2336 formData.append('session_id', sessionId);
@@ -3111,11 +2362,13 @@
3111 2362 appendMessage('bot', data.data.message);
3112 2363 scrollToBottom();
3113 2364 activeWordFile = data.data.filename;
3114 2365 } else {
2366 + //console.error('Upload failed:', data.data);
3115 2367 alert('Failed to upload Word document. Please try again.');
3116 2368 }
3117 2369 } catch (error) {
2370 + //console.error('Upload error:', error);
3118 2371 alert('Error uploading file. Please try again.');
3119 2372 } finally {
3120 2373 uploadBtn.disabled = false;
3121 2374 sendBtn.disabled = false;
@@ -3173,497 +2426,454 @@
3173 2426 });
3174 2427
3175 2428
3176 2429 // ====================================
3177 -// INIT LOADER & CHAT CONTAINER HELPERS
2430 +// EMAIL COLLECTION SETUP - FIXED VERSION
3178 2431 // ====================================
3179 -// These must be outside the email collection block so they're always available
3180 -// (used by persistence loading even when email collection is off)
3181 -
3182 -function showInitLoader(botId) {
3183 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3184 - if (loader) loader.style.display = 'flex';
3185 -}
3186 -
3187 -function hideInitLoader(botId) {
3188 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3189 - if (loader) loader.style.display = 'none';
3190 -}
3191 -
3192 -function showEmailFormForBot(botId) {
3193 - hideInitLoader(botId);
3194 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3195 - var chatContainer = getElementDOM(botId, 'chat-container');
3196 - if (emailBlocker) emailBlocker.style.display = 'flex';
3197 - if (chatContainer) chatContainer.style.display = 'none';
3198 -}
3199 -
3200 -function showChatContainerForBot(botId) {
3201 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3202 - var chatContainer = getElementDOM(botId, 'chat-container');
3203 - if (emailBlocker) emailBlocker.style.display = 'none';
3204 -
3205 - var instance = MxChatInstances.get(botId);
3206 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3207 -
3208 - // If persistence is on and history hasn't loaded yet, show loader
3209 - // while history loads to prevent flash of empty chat
3210 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3211 - if (chatContainer) chatContainer.style.display = 'none';
3212 - showInitLoader(botId);
3213 - loadChatHistory(botId, function() {
3214 - hideInitLoader(botId);
3215 - if (chatContainer) chatContainer.style.display = 'flex';
3216 - scrollToBottom(botId, true);
3217 - });
3218 - } else {
3219 - hideInitLoader(botId);
3220 - if (chatContainer) chatContainer.style.display = 'flex';
3221 - if (typeof loadChatHistory === 'function') {
3222 - loadChatHistory(botId);
3223 - }
3224 - }
3225 -}
3226 -
3227 -// ====================================
3228 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3229 -// ====================================
3230 2432 // Only run email collection setup if it's enabled
3231 2433 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2434 + //console.log('Email collection is enabled, setting up handlers...');
2435 +
2436 + // Email collection form setup and handlers
2437 + const emailForm = document.getElementById('email-collection-form');
2438 + const emailBlocker = document.getElementById('email-blocker');
2439 + const chatbotWrapper = document.getElementById('chat-container');
3232 2440
3233 - // Track submitting state per bot
3234 - const emailSubmittingState = {};
2441 + if (emailForm && emailBlocker && chatbotWrapper) {
2442 +
2443 + // Add loading state management
2444 + let isSubmitting = false;
2445 +
2446 + // Optimized UI transition functions
2447 + function showEmailForm() {
2448 + emailBlocker.style.display = 'flex';
2449 + chatbotWrapper.style.display = 'none';
2450 + }
3235 2451
3236 - // Add CSS animations for email form (once globally)
3237 - if (!document.getElementById('email-error-styles')) {
3238 - const style = document.createElement('style');
3239 - style.id = 'email-error-styles';
3240 - style.textContent = `
3241 - @keyframes fadeInError {
3242 - from { opacity: 0; transform: translateY(-5px); }
3243 - to { opacity: 1; transform: translateY(0); }
2452 + function showChatContainer() {
2453 + // Show chat immediately without delay
2454 + emailBlocker.style.display = 'none';
2455 + chatbotWrapper.style.display = 'flex';
2456 +
2457 + // Load chat history only after showing chat container
2458 + if (typeof loadChatHistory === 'function') {
2459 + loadChatHistory();
3244 2460 }
3245 - .email-input-shake {
3246 - animation: shake 0.5s ease-in-out;
3247 - }
3248 - @keyframes shake {
3249 - 0%, 100% { transform: translateX(0); }
3250 - 25% { transform: translateX(-5px); }
3251 - 75% { transform: translateX(5px); }
3252 - }
3253 - @keyframes spin {
3254 - from { transform: rotate(0deg); }
3255 - to { transform: rotate(360deg); }
3256 - }
3257 - .email-spinner {
3258 - display: inline-block;
3259 - vertical-align: middle;
3260 - }
3261 - `;
3262 - document.head.appendChild(style);
3263 - }
2461 + }
3264 2462
3265 - function isValidEmailAddress(email) {
3266 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3267 - return emailRegex.test(email.trim()) && email.length <= 254;
3268 - }
2463 + // Enhanced email validation
2464 + function isValidEmail(email) {
2465 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2466 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2467 + }
3269 2468
3270 - function isValidNameInput(name) {
3271 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3272 - }
2469 + // Enhanced name validation
2470 + function isValidName(name) {
2471 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2472 + }
3273 2473
3274 - /**
3275 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3276 - * @param {string} botId - The bot instance ID
3277 - * @param {string} visitorName - The visitor's name to insert
3278 - */
3279 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3280 - var chatBox = getElementDOM(botId, 'chat-box');
3281 - if (!chatBox) return;
3282 -
3283 - // Find the first bot message (intro message)
3284 - var introMessage = chatBox.querySelector('.bot-message');
3285 - if (!introMessage) return;
3286 -
3287 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3288 - if (!messageContent) return;
3289 -
3290 - var html = messageContent.innerHTML;
3291 -
3292 - // Replace {visitor_name} placeholder (case-insensitive)
3293 - if (visitorName && visitorName.trim()) {
3294 - // Escape HTML to prevent XSS
3295 - var safeName = $('<div>').text(visitorName.trim()).html();
3296 - html = html.replace(/\{visitor_name\}/gi, safeName);
3297 - } else {
3298 - // Remove placeholder and clean up spacing if no name provided
3299 - html = html.replace(/\{visitor_name\}/gi, '');
3300 - // Clean up any double spaces that might result
3301 - html = html.replace(/\s{2,}/g, ' ').trim();
2474 + // Show loading state with spinner
2475 + function setSubmissionState(loading) {
2476 + const submitButton = document.getElementById('email-submit-button');
2477 + const emailInput = document.getElementById('user-email');
2478 + const nameInput = document.getElementById('user-name');
2479 +
2480 + if (loading) {
2481 + isSubmitting = true;
2482 + if (submitButton) submitButton.disabled = true;
2483 + if (emailInput) emailInput.disabled = true;
2484 + if (nameInput) nameInput.disabled = true;
2485 +
2486 + // Store original content and add spinner
2487 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2488 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2489 +
2490 + // Add loading spinner while keeping original text
2491 + const originalText = submitButton.textContent;
2492 + submitButton.innerHTML = `
2493 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2494 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2495 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2496 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2497 + </circle>
2498 + </svg>
2499 + ${originalText}
2500 + `;
2501 +
2502 + submitButton.style.opacity = '0.8';
2503 + }
2504 + } else {
2505 + isSubmitting = false;
2506 + if (submitButton) submitButton.disabled = false;
2507 + if (emailInput) emailInput.disabled = false;
2508 + if (nameInput) nameInput.disabled = false;
2509 +
2510 + // Restore original content
2511 + if (submitButton) {
2512 + const originalHtml = submitButton.getAttribute('data-original-html');
2513 + if (originalHtml) {
2514 + submitButton.innerHTML = originalHtml;
2515 + }
2516 + submitButton.style.opacity = '1';
2517 + }
2518 + }
3302 2519 }
3303 2520
3304 - messageContent.innerHTML = html;
3305 - }
3306 -
3307 - function setEmailSubmissionState(botId, loading) {
3308 - var submitButton = getElementDOM(botId, 'email-submit-button');
3309 - var emailInput = getElementDOM(botId, 'user-email');
3310 - var nameInput = getElementDOM(botId, 'user-name');
3311 -
3312 - if (loading) {
3313 - emailSubmittingState[botId] = true;
3314 - if (submitButton) submitButton.disabled = true;
3315 - if (emailInput) emailInput.disabled = true;
3316 - if (nameInput) nameInput.disabled = true;
3317 -
3318 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3319 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3320 - const originalText = submitButton.textContent;
3321 - submitButton.innerHTML = `
3322 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3323 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3324 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3325 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3326 - </circle>
3327 - </svg>
3328 - ${originalText}
2521 + // Error display functions
2522 + function showEmailError(message) {
2523 + clearEmailError();
2524 +
2525 + const errorDiv = document.createElement('div');
2526 + errorDiv.className = 'email-error';
2527 + errorDiv.style.cssText = `
2528 + color: #e74c3c;
2529 + font-size: 12px;
2530 + margin-top: 8px;
2531 + padding: 4px 0;
2532 + animation: fadeInError 0.3s ease;
2533 + `;
2534 + errorDiv.textContent = message;
2535 +
2536 + // Add CSS animation if not already present
2537 + if (!document.getElementById('email-error-styles')) {
2538 + const style = document.createElement('style');
2539 + style.id = 'email-error-styles';
2540 + style.textContent = `
2541 + @keyframes fadeInError {
2542 + from { opacity: 0; transform: translateY(-5px); }
2543 + to { opacity: 1; transform: translateY(0); }
2544 + }
2545 + .email-input-shake {
2546 + animation: shake 0.5s ease-in-out;
2547 + }
2548 + @keyframes shake {
2549 + 0%, 100% { transform: translateX(0); }
2550 + 25% { transform: translateX(-5px); }
2551 + 75% { transform: translateX(5px); }
2552 + }
2553 + @keyframes spin {
2554 + from { transform: rotate(0deg); }
2555 + to { transform: rotate(360deg); }
2556 + }
2557 + .email-spinner {
2558 + display: inline-block;
2559 + vertical-align: middle;
2560 + }
3329 2561 `;
3330 - submitButton.style.opacity = '0.8';
2562 + document.head.appendChild(style);
3331 2563 }
3332 - } else {
3333 - emailSubmittingState[botId] = false;
3334 - if (submitButton) submitButton.disabled = false;
3335 - if (emailInput) emailInput.disabled = false;
3336 - if (nameInput) nameInput.disabled = false;
3337 -
3338 - if (submitButton) {
3339 - const originalHtml = submitButton.getAttribute('data-original-html');
3340 - if (originalHtml) {
3341 - submitButton.innerHTML = originalHtml;
3342 - }
3343 - submitButton.style.opacity = '1';
2564 +
2565 + emailForm.appendChild(errorDiv);
2566 +
2567 + // Add shake animation to inputs
2568 + const emailInput = document.getElementById('user-email');
2569 + const nameInput = document.getElementById('user-name');
2570 +
2571 + if (emailInput) {
2572 + emailInput.classList.add('email-input-shake');
2573 + setTimeout(() => {
2574 + emailInput.classList.remove('email-input-shake');
2575 + }, 500);
3344 2576 }
2577 +
2578 + if (nameInput) {
2579 + nameInput.classList.add('email-input-shake');
2580 + setTimeout(() => {
2581 + nameInput.classList.remove('email-input-shake');
2582 + }, 500);
2583 + }
3345 2584 }
3346 - }
3347 2585
3348 - function showEmailError(botId, message) {
3349 - clearEmailError(botId);
3350 -
3351 - var emailForm = getElementDOM(botId, 'email-collection-form');
3352 - if (!emailForm) return;
3353 -
3354 - const errorDiv = document.createElement('div');
3355 - errorDiv.className = 'email-error';
3356 - errorDiv.style.cssText = `
3357 - color: #e74c3c;
3358 - font-size: 12px;
3359 - margin-top: 8px;
3360 - padding: 4px 0;
3361 - animation: fadeInError 0.3s ease;
3362 - `;
3363 - errorDiv.textContent = message;
3364 - emailForm.appendChild(errorDiv);
3365 -
3366 - // Add shake animation to inputs
3367 - var emailInput = getElementDOM(botId, 'user-email');
3368 - var nameInput = getElementDOM(botId, 'user-name');
3369 -
3370 - if (emailInput) {
3371 - emailInput.classList.add('email-input-shake');
3372 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3373 - }
3374 - if (nameInput) {
3375 - nameInput.classList.add('email-input-shake');
3376 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3377 - }
3378 - }
3379 -
3380 - function clearEmailError(botId) {
3381 - var emailForm = getElementDOM(botId, 'email-collection-form');
3382 - if (emailForm) {
2586 + function clearEmailError() {
3383 2587 const existingErrors = emailForm.querySelectorAll('.email-error');
3384 2588 existingErrors.forEach(error => error.remove());
3385 2589 }
3386 - }
3387 2590
3388 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3389 - function resolveEmailState(botId) {
3390 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3391 - if (mxchatChat.initial_email_state.show_email_form) {
3392 - showEmailFormForBot(botId);
3393 - } else {
3394 - showChatContainerForBot(botId);
2591 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2592 + //console.log('Setting up form submit handler...');
2593 +
2594 + // Remove any existing event listeners first
2595 + emailForm.removeEventListener('submit', handleFormSubmit);
2596 +
2597 + // Add the form submit handler
2598 + emailForm.addEventListener('submit', handleFormSubmit);
2599 +
2600 + function handleFormSubmit(event) {
2601 + //console.log('Form submit handler triggered!');
2602 + event.preventDefault();
2603 + event.stopPropagation();
2604 +
2605 + // Prevent double submission
2606 + if (isSubmitting) {
2607 + //console.log('Already submitting, ignoring...');
2608 + return false;
3395 2609 }
3396 - } else {
3397 - checkSessionAndEmailForBot(botId);
3398 - }
3399 - }
3400 2610
3401 - function checkSessionAndEmailForBot(botId) {
3402 - const sessionId = MxChatInstances.ensureSession(botId);
2611 + const userEmail = document.getElementById('user-email').value.trim();
2612 + const nameInput = document.getElementById('user-name');
2613 + const userName = nameInput ? nameInput.value.trim() : '';
2614 + const sessionId = getChatSession();
3403 2615
3404 - // Hide both panels while we check — show loader instead
3405 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3406 - var chatContainer = getElementDOM(botId, 'chat-container');
3407 - if (emailBlocker) emailBlocker.style.display = 'none';
3408 - if (chatContainer) chatContainer.style.display = 'none';
3409 - showInitLoader(botId);
2616 + //console.log('Form data:', { userEmail, userName, sessionId });
3410 2617
3411 - fetch(mxchatChat.ajax_url, {
3412 - method: 'POST',
3413 - headers: {
3414 - 'Content-Type': 'application/x-www-form-urlencoded',
3415 - },
3416 - body: new URLSearchParams({
3417 - action: 'mxchat_check_email_provided',
3418 - session_id: sessionId,
3419 - nonce: mxchatChat.nonce,
3420 - })
3421 - })
3422 - .then((response) => {
3423 - if (!response.ok) {
3424 - throw new Error(`HTTP error! status: ${response.status}`);
2618 + // Validate email before submission
2619 + if (!userEmail) {
2620 + showEmailError('Please enter your email address.');
2621 + return false;
3425 2622 }
3426 - return response.json();
3427 - })
3428 - .then((data) => {
3429 - if (data.success) {
3430 - if (data.data.logged_in || data.data.email) {
3431 - showChatContainerForBot(botId);
3432 - } else {
3433 - showEmailFormForBot(botId);
3434 - }
3435 - } else {
3436 - showEmailFormForBot(botId);
2623 +
2624 + if (!isValidEmail(userEmail)) {
2625 + showEmailError('Please enter a valid email address.');
2626 + return false;
3437 2627 }
3438 - })
3439 - .catch((error) => {
3440 - showEmailFormForBot(botId);
3441 - });
3442 - }
3443 2628
3444 - // Event delegation for email form submission
3445 - $(document).on('submit', '.email-collection-form', function(e) {
3446 - e.preventDefault();
3447 - e.stopPropagation();
2629 + // Validate name if field exists
2630 + if (nameInput && !isValidName(userName)) {
2631 + showEmailError('Please enter a valid name (2-100 characters).');
2632 + return false;
2633 + }
3448 2634
3449 - var botId = getBotIdFromElement(this);
2635 + // Clear any existing errors
2636 + clearEmailError();
2637 + setSubmissionState(true);
3450 2638
3451 - // Prevent double submission
3452 - if (emailSubmittingState[botId]) {
3453 - return false;
3454 - }
2639 + //console.log('Sending AJAX request...');
3455 2640
3456 - var emailInput = getElementDOM(botId, 'user-email');
3457 - var nameInput = getElementDOM(botId, 'user-name');
3458 - var userEmail = emailInput ? emailInput.value.trim() : '';
3459 - var userName = nameInput ? nameInput.value.trim() : '';
3460 - var sessionId = MxChatInstances.ensureSession(botId);
2641 + // Prepare form data with optional name
2642 + const formData = new URLSearchParams({
2643 + action: 'mxchat_handle_save_email_and_response',
2644 + email: userEmail,
2645 + session_id: sessionId,
2646 + nonce: mxchatChat.nonce,
2647 + });
3461 2648
3462 - // Validate email
3463 - if (!userEmail) {
3464 - showEmailError(botId, 'Please enter your email address.');
3465 - return false;
3466 - }
2649 + // Add name to form data if provided
2650 + if (userName) {
2651 + formData.append('name', userName);
2652 + }
3467 2653
3468 - if (!isValidEmailAddress(userEmail)) {
3469 - showEmailError(botId, 'Please enter a valid email address.');
3470 - return false;
3471 - }
2654 + fetch(mxchatChat.ajax_url, {
2655 + method: 'POST',
2656 + headers: {
2657 + 'Content-Type': 'application/x-www-form-urlencoded',
2658 + },
2659 + body: formData
2660 + })
2661 + .then((response) => {
2662 + //console.log('Response received:', response);
2663 + if (!response.ok) {
2664 + throw new Error(`HTTP error! status: ${response.status}`);
2665 + }
2666 + return response.json();
2667 + })
2668 + .then((data) => {
2669 + //console.log('Response data:', data);
2670 + setSubmissionState(false);
2671 +
2672 + if (data.success) {
2673 + // Show chat immediately
2674 + showChatContainer();
3472 2675
3473 - // Validate name if field exists and has content
3474 - if (nameInput && userName && !isValidNameInput(userName)) {
3475 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3476 - return false;
2676 + // Handle bot response if provided
2677 + if (data.message && typeof appendMessage === 'function') {
2678 + setTimeout(() => {
2679 + appendMessage('bot', data.message);
2680 + if (typeof scrollToBottom === 'function') {
2681 + scrollToBottom();
2682 + }
2683 + }, 100);
2684 + }
2685 + } else {
2686 + showEmailError(data.message || 'Failed to save email. Please try again.');
2687 + }
2688 + })
2689 + .catch((error) => {
2690 + //console.error('Email submission error:', error);
2691 + setSubmissionState(false);
2692 + showEmailError('An error occurred. Please try again.');
2693 + });
2694 +
2695 + return false; // Extra prevention
3477 2696 }
3478 2697
3479 - clearEmailError(botId);
3480 - setEmailSubmissionState(botId, true);
2698 + // Real-time email validation
2699 + const emailInput = document.getElementById('user-email');
2700 + if (emailInput) {
2701 + let validationTimeout;
2702 +
2703 + emailInput.addEventListener('input', function() {
2704 + // Clear previous validation timeout
2705 + if (validationTimeout) {
2706 + clearTimeout(validationTimeout);
2707 + }
2708 +
2709 + // Debounce validation
2710 + validationTimeout = setTimeout(() => {
2711 + const email = this.value.trim();
2712 + clearEmailError();
2713 +
2714 + if (email && !isValidEmail(email)) {
2715 + showEmailError('Please enter a valid email address.');
2716 + }
2717 + }, 500);
2718 + });
3481 2719
3482 - // Prepare form data
3483 - const formData = new URLSearchParams({
3484 - action: 'mxchat_handle_save_email_and_response',
3485 - email: userEmail,
3486 - session_id: sessionId,
3487 - nonce: mxchatChat.nonce,
3488 - });
3489 -
3490 - if (userName) {
3491 - formData.append('name', userName);
2720 + // Handle Enter key
2721 + emailInput.addEventListener('keypress', function(e) {
2722 + if (e.key === 'Enter' && !isSubmitting) {
2723 + e.preventDefault();
2724 + emailForm.dispatchEvent(new Event('submit'));
2725 + }
2726 + });
3492 2727 }
3493 2728
3494 - fetch(mxchatChat.ajax_url, {
3495 - method: 'POST',
3496 - headers: {
3497 - 'Content-Type': 'application/x-www-form-urlencoded',
3498 - },
3499 - body: formData
3500 - })
3501 - .then((response) => {
3502 - if (!response.ok) {
3503 - throw new Error(`HTTP error! status: ${response.status}`);
3504 - }
3505 - return response.json();
3506 - })
3507 - .then((data) => {
3508 - setEmailSubmissionState(botId, false);
3509 -
3510 - if (data.success) {
3511 - showChatContainerForBot(botId);
3512 -
3513 - // Replace {visitor_name} placeholder in intro message with actual name
3514 - if (userName) {
3515 - replaceVisitorNamePlaceholder(botId, userName);
3516 - } else {
3517 - // Remove placeholder if no name provided
3518 - replaceVisitorNamePlaceholder(botId, '');
2729 + // Real-time name validation
2730 + const nameInput = document.getElementById('user-name');
2731 + if (nameInput) {
2732 + let nameValidationTimeout;
2733 +
2734 + nameInput.addEventListener('input', function() {
2735 + // Clear previous validation timeout
2736 + if (nameValidationTimeout) {
2737 + clearTimeout(nameValidationTimeout);
3519 2738 }
2739 +
2740 + // Debounce validation
2741 + nameValidationTimeout = setTimeout(() => {
2742 + const name = this.value.trim();
2743 + clearEmailError();
2744 +
2745 + if (name && !isValidName(name)) {
2746 + showEmailError('Name must be between 2 and 100 characters.');
2747 + }
2748 + }, 500);
2749 + });
3520 2750
3521 - if (data.message && typeof appendMessage === 'function') {
3522 - setTimeout(() => {
3523 - appendMessage('bot', data.message, '', [], false, botId);
3524 - if (typeof scrollToBottom === 'function') {
3525 - scrollToBottom(botId);
3526 - }
3527 - }, 100);
2751 + // Handle Enter key
2752 + nameInput.addEventListener('keypress', function(e) {
2753 + if (e.key === 'Enter' && !isSubmitting) {
2754 + e.preventDefault();
2755 + emailForm.dispatchEvent(new Event('submit'));
3528 2756 }
3529 - } else {
3530 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3531 - }
3532 - })
3533 - .catch((error) => {
3534 - setEmailSubmissionState(botId, false);
3535 - showEmailError(botId, 'An error occurred. Please try again.');
3536 - });
3537 -
3538 - return false;
3539 - });
3540 -
3541 - // Real-time email validation using event delegation
3542 - $(document).on('input', '.mxchat-email-input', function() {
3543 - var botId = getBotIdFromElement(this);
3544 - var $input = $(this);
3545 -
3546 - // Clear previous timeout
3547 - clearTimeout($input.data('validationTimeout'));
3548 -
3549 - // Debounce validation
3550 - var timeout = setTimeout(() => {
3551 - var email = this.value.trim();
3552 - clearEmailError(botId);
3553 -
3554 - if (email && !isValidEmailAddress(email)) {
3555 - showEmailError(botId, 'Please enter a valid email address.');
3556 - }
3557 - }, 500);
3558 -
3559 - $input.data('validationTimeout', timeout);
3560 - });
3561 -
3562 - // Handle Enter key in email input
3563 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3564 - if (e.key === 'Enter') {
3565 - e.preventDefault();
3566 - var botId = getBotIdFromElement(this);
3567 - if (!emailSubmittingState[botId]) {
3568 - $(this).closest('.email-collection-form').submit();
3569 - }
2757 + });
3570 2758 }
3571 - });
3572 2759
3573 - // Handle Enter key in name input
3574 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3575 - if (e.key === 'Enter') {
3576 - e.preventDefault();
3577 - var botId = getBotIdFromElement(this);
3578 - if (!emailSubmittingState[botId]) {
3579 - $(this).closest('.email-collection-form').submit();
2760 + // Initial state check
2761 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2762 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2763 +
2764 + const emailState = mxchatChat.initial_email_state;
2765 + if (emailState.show_email_form) {
2766 + showEmailForm();
2767 + } else {
2768 + showChatContainer();
3580 2769 }
2770 + } else {
2771 + // Check email status via AJAX
2772 + setTimeout(checkSessionAndEmail, 100);
3581 2773 }
3582 - });
3583 2774
3584 - // Initialize email check for all bot instances
3585 - // For floating bots: defer until widget is opened (zero passive AJAX)
3586 - // For embedded bots: check immediately since the form is visible
3587 - $('.mxchat-chatbot-wrapper').each(function() {
3588 - var botId = $(this).data('bot-id') || 'default';
3589 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3590 -
3591 - if (emailBlocker) {
3592 - if (isEmbeddedBot(botId)) {
3593 - // Embedded bots are always visible — check now
3594 - resolveEmailState(botId);
3595 - }
3596 - // Floating bots: handled in the widget open handler
3597 - } else if (isEmbeddedBot(botId)) {
3598 - // Embedded bot, no email collection — load history with loader
3599 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3600 - if (chatPersistenceEnabled) {
3601 - MxChatInstances.ensureSession(botId);
3602 - showChatContainerForBot(botId);
3603 - }
2775 + // Check if email exists for the current session
2776 + function checkSessionAndEmail() {
2777 + const sessionId = getChatSession();
2778 +
2779 + fetch(mxchatChat.ajax_url, {
2780 + method: 'POST',
2781 + headers: {
2782 + 'Content-Type': 'application/x-www-form-urlencoded',
2783 + },
2784 + body: new URLSearchParams({
2785 + action: 'mxchat_check_email_provided',
2786 + session_id: sessionId,
2787 + nonce: mxchatChat.nonce,
2788 + })
2789 + })
2790 + .then((response) => {
2791 + if (!response.ok) {
2792 + throw new Error(`HTTP error! status: ${response.status}`);
2793 + }
2794 + return response.json();
2795 + })
2796 + .then((data) => {
2797 + if (data.success) {
2798 + if (data.data.logged_in || data.data.email) {
2799 + showChatContainer();
2800 + } else {
2801 + showEmailForm();
2802 + }
2803 + } else {
2804 + // On error, default to showing email form
2805 + showEmailForm();
2806 + }
2807 + })
2808 + .catch((error) => {
2809 + //console.warn('Email check failed, defaulting to email form:', error);
2810 + showEmailForm();
2811 + });
3604 2812 }
3605 - });
2813 +
2814 + } else {
2815 + console.error('Email collection is enabled but essential elements are missing:', {
2816 + emailForm: !!emailForm,
2817 + emailBlocker: !!emailBlocker,
2818 + chatbotWrapper: !!chatbotWrapper
2819 + });
2820 + }
2821 +} else {
2822 + //console.log('Email collection is disabled');
3606 2823 }
3607 2824
3608 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3609 - $(document).on('click', '.pre-chat-message', function() {
3610 - var botId = getBotIdFromElement(this);
3611 - var $chatbot = getElement(botId, 'floating-chatbot');
3612 - if ($chatbot.hasClass('hidden')) {
3613 - $chatbot.removeClass('hidden').addClass('visible');
3614 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3615 - handlePreChatDismissal(botId);
2825 + // Open chatbot when pre-chat message is clicked
2826 + $(document).on('click', '#pre-chat-message', function() {
2827 + var chatbot = $('#floating-chatbot');
2828 + if (chatbot.hasClass('hidden')) {
2829 + chatbot.removeClass('hidden').addClass('visible');
2830 + $('#floating-chatbot-button').addClass('hidden');
2831 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3616 2832 disableScroll(); // Disable scroll when chatbot opens
3617 -
3618 - // Load chat history for returning visitors (persistence)
3619 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3620 - if (chatPersistenceEnabled) {
3621 - MxChatInstances.ensureSession(botId);
3622 - }
3623 -
3624 - // Deferred email check — only on first widget open
3625 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3626 - var instance = MxChatInstances.get(botId);
3627 - if (emailBlocker && !instance.emailCheckDone) {
3628 - instance.emailCheckDone = true;
3629 - resolveEmailState(botId);
3630 - } else if (!emailBlocker) {
3631 - showChatContainerForBot(botId);
3632 - }
3633 2833 }
3634 2834 });
3635 2835
3636 - // Legacy duplicate close handler removed — handled by single event delegation above
2836 + var closeButton = document.querySelector('.close-pre-chat-message');
2837 + if (closeButton) {
2838 + closeButton.addEventListener('click', function() {
2839 + $('#pre-chat-message').fadeOut(200); // Hide the message
3637 2840
2841 + // Send an AJAX request to set the transient flag for 24 hours
2842 + $.ajax({
2843 + url: mxchatChat.ajax_url,
2844 + type: 'POST',
2845 + data: {
2846 + action: 'mxchat_dismiss_pre_chat_message',
2847 + _ajax_nonce: mxchatChat.nonce
2848 + },
2849 + success: function() {
2850 + //console.log('Pre-chat message dismissed for 24 hours.');
3638 2851
3639 -function hasQuickQuestions(botId) {
3640 - botId = botId || 'default';
3641 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3642 - if (!questionsContainer) return false;
3643 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2852 + // Ensure the message is hidden after dismissal
2853 + $('#pre-chat-message').hide();
2854 + },
2855 + error: function() {
2856 + //console.error('Failed to dismiss pre-chat message.');
2857 + }
2858 + });
2859 + });
2860 + }
2861 +
2862 +
2863 +function hasQuickQuestions() {
2864 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
3644 2865 return questionButtons.length > 0;
3645 2866 }
3646 2867
3647 -/**
3648 - * Check if a bot is embedded (not floating)
3649 - * Embedded bots don't have a .floating-chatbot wrapper
3650 - */
3651 -function isEmbeddedBot(botId) {
3652 - botId = botId || 'default';
3653 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3654 - return !floatingWrapper;
3655 -}
3656 -
3657 -function collapseQuickQuestions(botId) {
3658 - botId = botId || 'default';
3659 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3660 - if (questionsContainer && hasQuickQuestions(botId)) {
2868 +function collapseQuickQuestions() {
2869 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2870 + if (questionsContainer && hasQuickQuestions()) {
3661 2871 questionsContainer.classList.add('collapsed');
3662 2872 questionsContainer.classList.add('has-been-collapsed');
3663 2873 try {
3664 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3665 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2874 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2875 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
3666 2876 } catch (e) {
3667 2877 // Ignore if sessionStorage is not available
3668 2878 }
3669 2879 }
@@ -3668,15 +2878,14 @@
3668 2878 }
3669 2879 }
3670 2880 }
3671 2881
3672 -function expandQuickQuestions(botId) {
3673 - botId = botId || 'default';
3674 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3675 - if (questionsContainer && hasQuickQuestions(botId)) {
2882 +function expandQuickQuestions() {
2883 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2884 + if (questionsContainer && hasQuickQuestions()) {
3676 2885 questionsContainer.classList.remove('collapsed');
3677 2886 try {
3678 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2887 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
3679 2888 } catch (e) {
3680 2889 // Ignore if sessionStorage is not available
3681 2890 }
3682 2891 }
@@ -3681,24 +2890,18 @@
3681 2890 }
3682 2891 }
3683 2892 }
3684 2893
3685 -function checkQuickQuestionsState(botId) {
3686 - botId = botId || 'default';
3687 - if (!hasQuickQuestions(botId)) {
2894 +function checkQuickQuestionsState() {
2895 + if (!hasQuickQuestions()) {
3688 2896 return; // Don't do anything if no questions exist
3689 2897 }
3690 -
3691 - // Skip restoring collapsed state for embedded bots - they should always start expanded
3692 - if (isEmbeddedBot(botId)) {
3693 - return;
3694 - }
3695 -
2898 +
3696 2899 try {
3697 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3698 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3699 -
3700 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2900 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2901 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2902 +
2903 + const questionsContainer = document.getElementById('mxchat-popular-questions');
3701 2904 if (questionsContainer) {
3702 2905 if (hasBeenCollapsed === 'true') {
3703 2906 questionsContainer.classList.add('has-been-collapsed');
3704 2907 }
@@ -3711,36 +2914,32 @@
3711 2914 }
3712 2915 }
3713 2916
3714 2917 // Global delegation for dynamically added links as fallback
3715 -// Use class selector for multi-instance support
3716 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2918 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
3717 2919 const $link = $(this);
3718 2920 const messageDiv = $link.closest('.bot-message, .agent-message');
3719 -
2921 +
3720 2922 // Only process bot/agent message links
3721 2923 if (messageDiv.length > 0) {
3722 2924 const originalHref = $link.attr('href');
3723 -
2925 +
3724 2926 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3725 2927 e.preventDefault();
3726 2928 e.stopPropagation();
3727 -
2929 +
3728 2930 // Mark as tracked
3729 2931 $link.attr('data-tracked', 'true');
3730 -
3731 - // Get bot ID from the chat box context
3732 - var botId = getBotIdFromElement(this);
3733 -
2932 +
3734 2933 // Get message context from the message div
3735 2934 const messageText = messageDiv.text().substring(0, 200);
3736 -
2935 +
3737 2936 $.ajax({
3738 2937 url: mxchatChat.ajax_url,
3739 2938 type: 'POST',
3740 2939 data: {
3741 2940 action: 'mxchat_track_url_click',
3742 - session_id: getChatSession(botId),
2941 + session_id: getChatSession(),
3743 2942 url: originalHref,
3744 2943 message_context: messageText,
3745 2944 nonce: mxchatChat.nonce
3746 2945 },
@@ -3751,58 +2950,50 @@
3751 2950 window.location.href = originalHref;
3752 2951 }
3753 2952 }
3754 2953 });
3755 -
2954 +
3756 2955 return false;
3757 2956 }
3758 2957 }
3759 2958 });
3760 2959
3761 - // ====================================
3762 - // MAIN INITIALIZATION
3763 - // ====================================
2960 +
2961 +
2962 +
2963 +// ====================================
2964 +// MAIN INITIALIZATION
2965 +// ====================================
3764 2966
3765 - // Initialize all chatbot instances on the page
3766 - initializeAllInstances();
2967 +if ($('#floating-chatbot').hasClass('hidden')) {
2968 + $('#floating-chatbot-button').removeClass('hidden');
2969 +}
2970 +// Initialize when document is ready
2971 +setFullHeight();
2972 +trackOriginatingPage();
3767 2973
3768 - // Legacy initialization for single bot compatibility
3769 - $('.floating-chatbot.hidden').each(function() {
3770 - var botId = getBotIdFromElement(this);
3771 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3772 - });
2974 +// Only load chat history if email collection is disabled
2975 +if (mxchatChat.email_collection_enabled !== 'on') {
2976 + loadChatHistory();
2977 +}
3773 2978
3774 - // Initialize when document is ready
3775 - setFullHeight();
2979 +initializeChatVisibility();
3776 2980
3777 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3778 - // until the user's first interaction via MxChatInstances.ensureSession()
2981 +// Make functions globally available for add-ons
2982 +window.hasQuickQuestions = hasQuickQuestions;
2983 +window.collapseQuickQuestions = collapseQuickQuestions;
2984 +window.appendMessage = appendMessage;
2985 +window.appendThinkingMessage = appendThinkingMessage;
2986 +window.scrollToBottom = scrollToBottom;
2987 +window.scrollElementToTop = scrollElementToTop;
2988 +window.replaceLastMessage = replaceLastMessage;
2989 +window.callMxChat = callMxChat;
2990 +window.callMxChatStream = callMxChatStream;
2991 +window.shouldUseStreaming = shouldUseStreaming;
2992 +window.getChatSession = getChatSession;
2993 +window.getPageContext = getPageContext;
2994 +window.updateStreamingMessage = updateStreamingMessage;
3779 2995
3780 - // Initialize chat visibility for all instances
3781 - $('.mxchat-chatbot-wrapper').each(function() {
3782 - var botId = $(this).data('bot-id') || 'default';
3783 - initializeChatVisibility(botId);
3784 - });
3785 -
3786 - // Make functions globally available for add-ons
3787 - window.hasQuickQuestions = hasQuickQuestions;
3788 - window.collapseQuickQuestions = collapseQuickQuestions;
3789 - window.appendMessage = appendMessage;
3790 - window.appendThinkingMessage = appendThinkingMessage;
3791 - window.scrollToBottom = scrollToBottom;
3792 - window.scrollElementToTop = scrollElementToTop;
3793 - window.replaceLastMessage = replaceLastMessage;
3794 - window.callMxChat = callMxChat;
3795 - window.callMxChatStream = callMxChatStream;
3796 - window.shouldUseStreaming = shouldUseStreaming;
3797 - window.getChatSession = getChatSession;
3798 - window.getPageContext = getPageContext;
3799 - window.updateStreamingMessage = updateStreamingMessage;
3800 - window.MxChatInstances = MxChatInstances;
3801 - window.getElement = getElement;
3802 - window.getElementDOM = getElementDOM;
3803 - window.getBotIdFromElement = getBotIdFromElement;
3804 -
3805 2996 }); // End of jQuery ready
3806 2997
3807 2998
3808 2999 // ====================================
@@ -3829,265 +3020,6 @@
3829 3020 }, 2000);
3830 3021 });
3831 3022 }
3832 3023 }
3833 -});
3834 -
3835 -// ============================================================================
3836 -// SATISFACTION RATING (v3.2.6)
3837 -// ============================================================================
3838 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
3839 -// inactivity following a bot reply. One prompt per session, deduped via
3840 -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled
3841 -// is exactly false (default ON).
3842 -jQuery(function($) {
3843 - if (typeof mxchatChat === 'undefined') return;
3844 - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return;
3845 -
3846 - // wp_localize_script stringifies ints, so accept both number and numeric string.
3847 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
3848 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
3849 - if (!isFinite(idleSeconds)) idleSeconds = 60;
3850 - if (idleSeconds < 5) idleSeconds = 5;
3851 - if (idleSeconds > 600) idleSeconds = 600;
3852 - var IDLE_MS = idleSeconds * 1000;
3853 - var MIN_BOT_REPLIES = 2;
3854 - var ratingState = {};
3855 -
3856 - function getState(botId) {
3857 - if (!ratingState[botId]) {
3858 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
3859 - }
3860 - return ratingState[botId];
3861 - }
3862 -
3863 - function getSessionId(botId) {
3864 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
3865 - return MxChatInstances.getChatSession(botId);
3866 - }
3867 - return null;
3868 - }
3869 -
3870 - function isAlreadyRated(sessionId) {
3871 - if (!sessionId) return false;
3872 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
3873 - }
3874 -
3875 - function markRated(sessionId) {
3876 - if (!sessionId) return;
3877 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
3878 - }
3879 -
3880 - function esc(s) {
3881 - return String(s == null ? '' : s)
3882 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
3883 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
3884 - }
3885 -
3886 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
3887 - function ratingSkipInlineColors(botId) {
3888 - if (mxchatChat.skip_inline_colors) return true;
3889 - var botAssignments = mxchatChat.bot_theme_assignments || {};
3890 - return botAssignments.hasOwnProperty(botId);
3891 - }
3892 -
3893 - function botBubbleStyleAttr(botId) {
3894 - if (ratingSkipInlineColors(botId)) return '';
3895 - var bg = mxchatChat.bot_message_bg_color;
3896 - var fg = mxchatChat.bot_message_font_color;
3897 - if (!bg && !fg) return '';
3898 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
3899 - }
3900 -
3901 - function copy(key) {
3902 - var c = mxchatChat.satisfaction_rating_copy || {};
3903 - var d = {
3904 - question: 'Was this helpful?',
3905 - helpful: 'Helpful',
3906 - not_helpful: 'Not helpful',
3907 - dismiss: 'Dismiss',
3908 - thanks: 'Thanks! Anything we should improve? (optional)',
3909 - placeholder: 'Tell us what could be better…',
3910 - send: 'Send',
3911 - skip: 'Skip',
3912 - saved: 'Thanks for the feedback.'
3913 - };
3914 - return c[key] || d[key];
3915 - }
3916 -
3917 - function thumbUpSvg() {
3918 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
3919 - }
3920 - function thumbDownSvg() {
3921 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
3922 - }
3923 -
3924 - function buildPromptHtml(botId) {
3925 - var styleAttr = botBubbleStyleAttr(botId);
3926 - return ''
3927 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3928 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
3929 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
3930 - + '<div class="mxchat-rating-actions">'
3931 - + '<span class="mxchat-rating-buttons">'
3932 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
3933 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
3934 - + '</span>'
3935 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
3936 - + '</div>'
3937 - + '</div>'
3938 - + '</div>';
3939 - }
3940 -
3941 - function buildFeedbackHtml(botId, rating) {
3942 - var styleAttr = botBubbleStyleAttr(botId);
3943 - return ''
3944 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3945 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
3946 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
3947 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
3948 - + '<div class="mxchat-rating-feedback-actions">'
3949 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
3950 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
3951 - + '</div>'
3952 - + '</div>'
3953 - + '</div>';
3954 - }
3955 -
3956 - function buildSavedHtml(botId) {
3957 - var styleAttr = botBubbleStyleAttr(botId);
3958 - return ''
3959 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
3960 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
3961 - + '</div>';
3962 - }
3963 -
3964 - function getChatBoxByBotId(botId) {
3965 - var $byId = $('#chat-box-' + botId);
3966 - if ($byId.length) return $byId.first();
3967 - return $('.chat-box').first();
3968 - }
3969 -
3970 - function scrollChatBoxToBottom($chatBox) {
3971 - if (!$chatBox || !$chatBox.length) return;
3972 - $chatBox.scrollTop($chatBox[0].scrollHeight);
3973 - }
3974 -
3975 - function showPrompt(botId) {
3976 - var s = getState(botId);
3977 - if (s.promptShown || s.dismissed) return;
3978 - var sessionId = getSessionId(botId);
3979 - if (!sessionId) return;
3980 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
3981 - var $chatBox = getChatBoxByBotId(botId);
3982 - if (!$chatBox.length) return;
3983 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
3984 - $chatBox.append(buildPromptHtml(botId));
3985 - s.promptShown = true;
3986 - scrollChatBoxToBottom($chatBox);
3987 - }
3988 -
3989 - function submitRating(botId, rating, feedback) {
3990 - var sessionId = getSessionId(botId);
3991 - if (!sessionId) return;
3992 - $.post(mxchatChat.ajax_url, {
3993 - action: 'mxchat_save_rating',
3994 - session_id: sessionId,
3995 - bot_id: botId,
3996 - rating: rating,
3997 - feedback: feedback || ''
3998 - });
3999 - markRated(sessionId);
4000 - }
4001 -
4002 - function onBotReply(botId) {
4003 - var s = getState(botId);
4004 - s.botReplies += 1;
4005 - if (s.promptShown || s.dismissed) return;
4006 - var sessionId = getSessionId(botId);
4007 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4008 - if (s.botReplies < MIN_BOT_REPLIES) return;
4009 - if (s.idleTimer) clearTimeout(s.idleTimer);
4010 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4011 - }
4012 -
4013 - function onUserMessage(botId) {
4014 - var s = getState(botId);
4015 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4016 - }
4017 -
4018 - function botIdFromChatBox(el) {
4019 - var id = el && el.id ? el.id : '';
4020 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4021 - }
4022 -
4023 - function setupObserver(chatBox) {
4024 - var botId = botIdFromChatBox(chatBox);
4025 - try {
4026 - var observer = new MutationObserver(function(mutations) {
4027 - mutations.forEach(function(m) {
4028 - for (var i = 0; i < m.addedNodes.length; i++) {
4029 - var node = m.addedNodes[i];
4030 - if (!node || node.nodeType !== 1) continue;
4031 - var $n = $(node);
4032 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4033 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4034 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4035 - }
4036 - });
4037 - });
4038 - observer.observe(chatBox, { childList: true });
4039 - } catch (e) { /* noop */ }
4040 - }
4041 -
4042 - $('.chat-box').each(function() { setupObserver(this); });
4043 -
4044 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4045 - e.preventDefault();
4046 - var $btn = $(this);
4047 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4048 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4049 - var botId = $prompt.data('bot-id') || 'default';
4050 - var rating = parseInt($btn.attr('data-rating'), 10);
4051 - if (rating !== 1 && rating !== -1) return;
4052 - submitRating(botId, rating, '');
4053 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4054 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4055 - });
4056 -
4057 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4058 - e.preventDefault();
4059 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4060 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4061 - var botId = $prompt.data('bot-id') || 'default';
4062 - var s = getState(botId);
4063 - s.dismissed = true;
4064 - markRated(getSessionId(botId));
4065 - ($wrap.length ? $wrap : $prompt).remove();
4066 - });
4067 -
4068 - function closeFeedback($fb) {
4069 - var botId = $fb.data('bot-id') || 'default';
4070 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4071 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4072 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4073 - }
4074 -
4075 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4076 - e.preventDefault();
4077 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4078 - });
4079 -
4080 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4081 - e.preventDefault();
4082 - var $fb = $(this).closest('.mxchat-rating-feedback');
4083 - var botId = $fb.data('bot-id') || 'default';
4084 - var rating = parseInt($fb.attr('data-rating'), 10);
4085 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4086 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4087 - if (text !== '') {
4088 - submitRating(botId, rating, text);
4089 - }
4090 - closeFeedback($fb);
4091 - });
4092 3024 });
4093 3025