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MxChat – AI Chatbot & Content Generation for WordPress / 2.6.0
MxChat – AI Chatbot & Content Generation for WordPress v2.6.0
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← All changes | js/chat-script.js +3102 -1596 2.0.62.6.0 View file →
@@ -1,1596 +1,3102 @@
1 -jQuery(document).ready(function($) {
2 -//console.log('mxchatChat object:', mxchatChat);
3 -//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 -// Add these variables at the top of your chat-script.js file
5 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 -
7 - // Initialize color settings
8 - var userMessageBgColor = mxchatChat.user_message_bg_color;
9 - var userMessageFontColor = mxchatChat.user_message_font_color;
10 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 - var botMessageFontColor = mxchatChat.bot_message_font_color;
12 - // Add live agent message colors
13 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 -
16 -
17 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 - let lastSeenMessageId = '';
19 - let notificationCheckInterval;
20 - let notificationBadge;
21 - // Initialize session ID
22 - var sessionId = getChatSession();
23 -
24 - let pollingInterval; // Variable to store the interval ID
25 - let processedMessageIds = new Set(); // Add this at the top with your other variables
26 -//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 -//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 - let activePdfFile = null;
29 - let activeWordFile = null;
30 -
31 -
32 -// Function to create and append notification badge
33 -// Function to create and append notification badge
34 -function createNotificationBadge() {
35 - console.log("Creating notification badge...");
36 - const chatButton = document.getElementById('floating-chatbot-button');
37 - console.log("Chat button found:", !!chatButton);
38 -
39 - if (!chatButton) return;
40 -
41 - // Remove any existing badge first
42 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 - if (existingBadge) {
44 - console.log("Removing existing badge");
45 - existingBadge.remove();
46 - }
47 -
48 - notificationBadge = document.createElement('div');
49 - notificationBadge.className = 'chat-notification-badge';
50 - notificationBadge.style.cssText = `
51 - display: none;
52 - position: absolute;
53 - top: -5px;
54 - right: -5px;
55 - background-color: red;
56 - color: white;
57 - border-radius: 50%;
58 - padding: 4px 8px;
59 - font-size: 12px;
60 - font-weight: bold;
61 - z-index: 10001;
62 - `;
63 - chatButton.style.position = 'relative';
64 - chatButton.appendChild(notificationBadge);
65 -
66 - console.log("Notification badge created and appended:", {
67 - exists: !!notificationBadge,
68 - parent: notificationBadge?.parentNode?.id,
69 - display: notificationBadge?.style?.display
70 - });
71 -}
72 -
73 -// Function to check for new messages
74 -function checkForNewMessages() {
75 - const sessionId = getChatSession();
76 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 -
78 - if (!chatPersistenceEnabled) return;
79 -
80 - $.ajax({
81 - url: mxchatChat.ajax_url,
82 - type: 'POST',
83 - data: {
84 - action: 'mxchat_check_new_messages',
85 - session_id: sessionId,
86 - last_seen_id: lastSeenMessageId,
87 - nonce: mxchatChat.nonce
88 - },
89 - success: function(response) {
90 - if (response.success && response.data.hasNewMessages) {
91 - showNotification();
92 - }
93 - }
94 - });
95 -}
96 -
97 -// Function to show notification
98 -function showNotification() {
99 - const badge = document.getElementById('chat-notification-badge');
100 - if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 - badge.style.display = 'block';
102 - badge.textContent = '1';
103 - }
104 -}
105 -
106 -function hideNotification() {
107 - const badge = document.getElementById('chat-notification-badge');
108 - if (badge) {
109 - badge.style.display = 'none';
110 - }
111 -}
112 -// Function to start notification checking
113 -function startNotificationChecking() {
114 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 - if (!chatPersistenceEnabled) return;
116 -
117 - createNotificationBadge();
118 - notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 -}
120 -
121 -// Function to stop notification checking
122 -function stopNotificationChecking() {
123 - if (notificationCheckInterval) {
124 - clearInterval(notificationCheckInterval);
125 - }
126 -}
127 -
128 -
129 -
130 -
131 -function getChatSession() {
132 - var sessionId = getCookie('mxchat_session_id');
133 - //console.log("Session ID retrieved from cookie: ", sessionId);
134 -
135 - if (!sessionId) {
136 - sessionId = generateSessionId();
137 - //console.log("Generated new session ID: ", sessionId);
138 - setChatSession(sessionId);
139 - }
140 -
141 - //console.log("Final session ID: ", sessionId);
142 - return sessionId;
143 -}
144 -
145 -function setChatSession(sessionId) {
146 - // Set the cookie with a 24-hour expiration (86400 seconds)
147 - document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 -}
149 -
150 -// Get cookie value by name
151 -function getCookie(name) {
152 - let value = "; " + document.cookie;
153 - let parts = value.split("; " + name + "=");
154 - if (parts.length == 2) return parts.pop().split(";").shift();
155 -}
156 -
157 -// Generate a new session ID
158 -function generateSessionId() {
159 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 -}
161 -
162 -// Function to send the message to the chatbot (backend)
163 -function sendMessageToChatbot(message) {
164 - var sessionId = getChatSession(); // Reuse the session ID logic
165 -
166 - // Hide the popular questions section
167 - $('#mxchat-popular-questions').hide();
168 -
169 - // Show thinking indicator (no need to append the user's message again)
170 - appendThinkingMessage();
171 - scrollToBottom();
172 -
173 - //console.log("Sending message to chatbot:", message); // Log the message
174 - //console.log("Session ID:", sessionId); // Log the session ID
175 -
176 - // Call the chatbot using the same call logic as sendMessage
177 - callMxChat(message, function(response) {
178 - // ** Ensure temporary thinking message is removed before adding new response **
179 - $('.temporary-message').remove();
180 -
181 - // Replace thinking indicator with actual response
182 - replaceLastMessage("bot", response);
183 - });
184 -}
185 -
186 -
187 -
188 -
189 -function sendMessage() {
190 - var message = $('#chat-input').val(); // Get value from textarea
191 - if (message) {
192 - appendMessage("user", message); // Append user's message
193 - $('#chat-input').val(''); // Clear the textarea
194 - $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 -
196 - // Hide the popular questions section
197 - $('#mxchat-popular-questions').hide();
198 -
199 - // Show typing indicator
200 - appendThinkingMessage();
201 - scrollToBottom();
202 -
203 - callMxChat(message, function(response) {
204 - // Replace typing indicator with actual response
205 - replaceLastMessage("bot", response);
206 - });
207 - }
208 -}
209 -
210 -
211 -
212 - // Function to append a thinking message with animation
213 - function appendThinkingMessage() {
214 - // Remove any existing thinking dots first
215 - $('.thinking-dots').remove();
216 -
217 - // Retrieve the bot message font color and background color
218 - var botMessageFontColor = mxchatChat.bot_message_font_color;
219 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 -
221 -
222 - var thinkingHtml = '<div class="thinking-dots-container">' +
223 - '<div class="thinking-dots">' +
224 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 - '</div>' +
228 - '</div>';
229 -
230 - // Append the thinking dots to the chat container (or within the temporary message div)
231 - $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 - scrollToBottom();
233 - }
234 -
235 - // Trigger send button click when "Enter" key is pressed in the textarea
236 - $('#chat-input').keypress(function(e) {
237 - if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 - e.preventDefault(); // Prevent default "Enter" behavior
239 - $('#send-button').click(); // Trigger send button click
240 - }
241 - });
242 -
243 - // Handle send button click
244 - $('#send-button').click(function() {
245 - sendMessage();
246 - });
247 -
248 - // Handle click on popular questions
249 - $('.mxchat-popular-question').on('click', function () {
250 - var question = $(this).text(); // Get the text of the clicked question
251 -
252 - // Append the question as if the user typed it
253 - appendMessage("user", question);
254 -
255 - // Send the question to the server (backend)
256 - sendMessageToChatbot(question);
257 - });
258 -
259 -
260 -// Add this new function to handle markdown headers
261 -function formatMarkdownHeaders(text) {
262 - // Handle h1 to h6 headers
263 - return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
264 - const level = hashes.length;
265 - return `<h${level} class="chat-heading">${content}</h${level}>`;
266 - });
267 -}
268 -
269 -// Update the linkify function to handle both URLs and markdown
270 -// Modified linkify function that only processes URLs in user content
271 -function linkify(inputText) {
272 - if (!inputText) return '';
273 -
274 - // Process markdown headers
275 - let processedText = formatMarkdownHeaders(inputText);
276 -
277 - // Process markdown links
278 - const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
279 - processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
280 - const safeUrl = encodeURI(url);
281 - const safeText = sanitizeUserInput(text);
282 - return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
283 - });
284 -
285 - // Process standalone URLs
286 - const urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
287 - processedText = processedText.replace(urlPattern, (match, prefix, url) => {
288 - const safeUrl = encodeURI(url);
289 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
290 - });
291 -
292 - // Process www. URLs
293 - const wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
294 - processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
295 - const safeUrl = encodeURI(`http://${url}`);
296 - return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${url}</a>`;
297 - });
298 -
299 - return processedText;
300 -}
301 -
302 -
303 -function scrollElementToTop(element) {
304 - var chatBox = $('#chat-box');
305 - var elementTop = element.position().top + chatBox.scrollTop();
306 - chatBox.animate({ scrollTop: elementTop }, 500);
307 -}
308 -
309 -
310 -// Optimized scrollToBottom function for instant scrolling
311 -function scrollToBottom(instant = false) {
312 - var chatBox = $('#chat-box');
313 - if (instant) {
314 - // Instantly set the scroll position to the bottom
315 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
316 - } else {
317 - // Use requestAnimationFrame for smoother scrolling if needed
318 - let start = null;
319 - const scrollHeight = chatBox.prop("scrollHeight");
320 - const initialScroll = chatBox.scrollTop();
321 - const distance = scrollHeight - initialScroll;
322 - const duration = 500; // Duration in ms
323 -
324 - function smoothScroll(timestamp) {
325 - if (!start) start = timestamp;
326 - const progress = timestamp - start;
327 - const currentScroll = initialScroll + (distance * (progress / duration));
328 - chatBox.scrollTop(currentScroll);
329 -
330 - if (progress < duration) {
331 - requestAnimationFrame(smoothScroll);
332 - } else {
333 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
334 - }
335 - }
336 -
337 - requestAnimationFrame(smoothScroll);
338 - }
339 -}
340 -
341 -
342 - // Function to format text with **bold** inside double asterisks
343 - function formatBoldText(text) {
344 - return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
345 - }
346 -
347 - // Function to convert newline characters to HTML line breaks and handle paragraph spacing
348 -function convertNewlinesToBreaks(text) {
349 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
350 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
351 -
352 - // Wrap each paragraph in <p> tags
353 - return paragraphs
354 - .map(para => `<p>${para.trim()}</p>`)
355 - .join('');
356 -}
357 - // Copy to clipboard function
358 - // Function to copy text to clipboard
359 - function copyToClipboard(text) {
360 - var tempInput = $('<input>');
361 - $('body').append(tempInput);
362 - tempInput.val(text).select();
363 - document.execCommand('copy');
364 - tempInput.remove();
365 - }
366 -
367 -
368 -function updateChatModeIndicator(mode) {
369 - const indicator = document.getElementById('chat-mode-indicator');
370 - if (indicator) {
371 - indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
372 - }
373 -
374 - // Start or stop polling based on mode
375 - if (mode === 'agent') {
376 - startPolling();
377 - } else {
378 - stopPolling();
379 - }
380 -}
381 -
382 -function callMxChat(message, callback) {
383 - $.ajax({
384 - url: mxchatChat.ajax_url,
385 - type: 'POST',
386 - dataType: 'json',
387 - data: {
388 - action: 'mxchat_handle_chat_request',
389 - message: message,
390 - session_id: getChatSession(),
391 - nonce: mxchatChat.nonce
392 - },
393 - success: function(response) {
394 - // Existing chat mode check
395 - if (response.chat_mode) {
396 - updateChatModeIndicator(response.chat_mode);
397 - }
398 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
399 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
400 - }
401 -
402 - // Add PDF filename handling
403 - if (response.data && response.data.filename) {
404 - showActivePdf(response.data.filename);
405 - activePdfFile = response.data.filename;
406 - }
407 -
408 - // Add redirect check here
409 - if (response.redirect_url) {
410 - let responseText = response.text || '';
411 - if (responseText) {
412 - replaceLastMessage("bot", responseText);
413 - }
414 - setTimeout(() => {
415 - window.location.href = response.redirect_url;
416 - }, 1500);
417 - return;
418 - }
419 -
420 -
421 - // Check for live agent response
422 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
423 - updateChatModeIndicator('agent');
424 - return;
425 - }
426 -
427 - // Handle other responses
428 - let responseText = response.text || '';
429 - let responseHtml = response.html || '';
430 - let responseMessage = response.message || '';
431 -
432 - if (responseText === 'You are now chatting with the AI chatbot.') {
433 - updateChatModeIndicator('ai');
434 - }
435 -
436 - // Handle the message and show notification if chat is hidden
437 - if (responseText || responseHtml || responseMessage) {
438 - // Update the messages as before
439 - if (responseText && responseHtml) {
440 - replaceLastMessage("bot", responseText, responseHtml);
441 - } else if (responseText) {
442 - replaceLastMessage("bot", responseText);
443 - } else if (responseHtml) {
444 - replaceLastMessage("bot", "", responseHtml);
445 - } else if (responseMessage) {
446 - replaceLastMessage("bot", responseMessage);
447 - }
448 -
449 - // Check if chat is hidden and show notification
450 - if ($('#floating-chatbot').hasClass('hidden')) {
451 - const badge = $('#chat-notification-badge');
452 - if (badge.length) {
453 - badge.show();
454 - }
455 - }
456 - } else {
457 - console.error("Unexpected response format:", response);
458 - replaceLastMessage("bot", "I'm sorry, something went wrong.");
459 - }
460 -
461 - if (response.message_id) {
462 - lastSeenMessageId = response.message_id;
463 - }
464 - },
465 - error: function(xhr, status, error) {
466 - replaceLastMessage("bot", "An unexpected error occurred.");
467 - }
468 - });
469 -}
470 -
471 -// Sanitize only user input
472 -function sanitizeUserInput(text) {
473 - const div = document.createElement('div');
474 - div.textContent = text;
475 - return div.innerHTML;
476 -}
477 -
478 -// Modified appendMessage function that only sanitizes user content
479 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
480 - try {
481 - // Determine styles based on sender type
482 - let messageClass, bgColor, fontColor;
483 -
484 - if (sender === "user") {
485 - messageClass = "user-message";
486 - bgColor = userMessageBgColor;
487 - fontColor = userMessageFontColor;
488 - // Only sanitize user input
489 - messageText = sanitizeUserInput(messageText);
490 - } else if (sender === "agent") {
491 - messageClass = "agent-message";
492 - bgColor = liveAgentMessageBgColor;
493 - fontColor = liveAgentMessageFontColor;
494 - } else {
495 - messageClass = "bot-message";
496 - bgColor = botMessageBgColor;
497 - fontColor = botMessageFontColor;
498 - }
499 -
500 - const messageDiv = $('<div>')
501 - .addClass(messageClass)
502 - .css({
503 - 'background': bgColor,
504 - 'color': fontColor,
505 - 'margin-bottom': '1em'
506 - });
507 -
508 - // Process the message content based on sender
509 - let fullMessage;
510 - if (sender === "user") {
511 - // For user messages, apply linkify after sanitization
512 - fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
513 - } else {
514 - // For bot/agent messages, preserve HTML
515 - fullMessage = messageText;
516 - }
517 -
518 - // Add images if provided
519 - if (images && images.length > 0) {
520 - fullMessage += '<div class="image-gallery">';
521 - images.forEach(img => {
522 - // Ensure image URLs and titles are properly escaped
523 - const safeTitle = sanitizeUserInput(img.title);
524 - const safeUrl = encodeURI(img.image_url);
525 - const safeThumbnail = encodeURI(img.thumbnail_url);
526 -
527 - fullMessage += `
528 - <div style="margin-bottom: 10px;">
529 - <strong>${safeTitle}</strong><br>
530 - <a href="${safeUrl}" target="_blank">
531 - <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
532 - </a>
533 - </div>`;
534 - });
535 - fullMessage += '</div>';
536 - }
537 -
538 - // Append HTML content if provided
539 - if (messageHtml && sender !== "user") {
540 - fullMessage += '<br><br>' + messageHtml;
541 - }
542 -
543 - messageDiv.html(fullMessage);
544 -
545 - if (isTemporary) {
546 - messageDiv.addClass('temporary-message');
547 - }
548 -
549 - messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
550 - if (sender === "bot") {
551 - const lastUserMessage = $('#chat-box').find('.user-message').last();
552 - if (lastUserMessage.length) {
553 - scrollElementToTop(lastUserMessage);
554 - }
555 - }
556 - });
557 -
558 - if (messageText.id) {
559 - lastSeenMessageId = messageText.id;
560 - hideNotification();
561 - }
562 - } catch (error) {
563 - console.error("Error rendering message:", error);
564 - }
565 -}
566 -
567 -
568 -function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
569 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
570 - var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
571 -
572 - // Determine styles
573 - let bgColor, fontColor;
574 - if (sender === "user") {
575 - bgColor = userMessageBgColor;
576 - fontColor = userMessageFontColor;
577 - } else if (sender === "agent") {
578 - bgColor = liveAgentMessageBgColor;
579 - fontColor = liveAgentMessageFontColor;
580 - } else {
581 - bgColor = botMessageBgColor;
582 - fontColor = botMessageFontColor;
583 - }
584 -
585 - var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
586 - if (responseHtml) {
587 - fullMessage += '<br><br>' + responseHtml;
588 - }
589 -
590 - if (images.length > 0) {
591 - fullMessage += '<div class="image-gallery">';
592 - images.forEach(img => {
593 - fullMessage += `
594 - <div style="margin-bottom: 10px;">
595 - <strong>${img.title}</strong><br>
596 - <a href="${img.image_url}" target="_blank">
597 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
598 - </a>
599 - </div>`;
600 - });
601 - fullMessage += '</div>';
602 - }
603 -
604 - if (lastMessageDiv.length) {
605 - lastMessageDiv.fadeOut(200, function() {
606 - $(this)
607 - .html(fullMessage)
608 - .removeClass('bot-message user-message')
609 - .addClass(messageClass)
610 - .css({
611 - 'background-color': bgColor,
612 - 'color': fontColor,
613 - })
614 - .removeClass('temporary-message')
615 - .fadeIn(200, function() {
616 - if (sender === "bot" || sender === "agent") {
617 - const lastUserMessage = $('#chat-box').find('.user-message').last();
618 - if (lastUserMessage.length) {
619 - scrollElementToTop(lastUserMessage);
620 - }
621 - // Show notification if chat is hidden
622 - if ($('#floating-chatbot').hasClass('hidden')) {
623 - showNotification();
624 - }
625 - }
626 - });
627 - });
628 - } else {
629 - appendMessage(sender, responseText, responseHtml, images);
630 - }
631 -}
632 -
633 -
634 -function startPolling() {
635 - // Clear any existing interval first
636 - stopPolling();
637 - // Start new polling interval
638 - pollingInterval = setInterval(checkForAgentMessages, 5000);
639 - //console.log("Started agent message polling");
640 -}
641 -
642 -function stopPolling() {
643 - if (pollingInterval) {
644 - clearInterval(pollingInterval);
645 - pollingInterval = null;
646 - //console.log("Stopped agent message polling");
647 - }
648 -}
649 -
650 -
651 -// Update your checkForAgentMessages function
652 -function checkForAgentMessages() {
653 - const sessionId = getChatSession();
654 - $.ajax({
655 - url: mxchatChat.ajax_url,
656 - type: 'POST',
657 - dataType: 'json',
658 - data: {
659 - action: 'mxchat_fetch_new_messages',
660 - session_id: sessionId,
661 - last_seen_id: lastSeenMessageId,
662 - nonce: mxchatChat.nonce
663 - },
664 - success: function (response) {
665 - if (response.success && response.data?.new_messages) {
666 - let hasNewMessage = false;
667 -
668 - response.data.new_messages.forEach(function (message) {
669 - if (message.role === "agent" && !processedMessageIds.has(message.id)) {
670 - hasNewMessage = true;
671 - replaceLastMessage("agent", message.content);
672 - lastSeenMessageId = message.id;
673 - processedMessageIds.add(message.id);
674 - }
675 - });
676 -
677 - if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
678 - showNotification();
679 - }
680 -
681 - scrollToBottom(true);
682 - }
683 - },
684 - error: function (xhr, status, error) {
685 - console.error("Polling error:", xhr, status, error);
686 - }
687 - });
688 -}
689 -function loadChatHistory() {
690 - var sessionId = getChatSession();
691 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
692 -
693 - if (chatPersistenceEnabled && sessionId) {
694 - $.ajax({
695 - url: mxchatChat.ajax_url,
696 - type: 'POST',
697 - dataType: 'json',
698 - data: {
699 - action: 'mxchat_fetch_conversation_history',
700 - session_id: sessionId
701 - },
702 - success: function(response) {
703 - if (response.success && response.data && Array.isArray(response.data.conversation)) {
704 -
705 -
706 - var $chatBox = $('#chat-box');
707 - var $fragment = $(document.createDocumentFragment());
708 - let highestMessageId = lastSeenMessageId;
709 -
710 - if (response.data.chat_mode) {
711 - updateChatModeIndicator(response.data.chat_mode);
712 - }
713 -
714 - $.each(response.data.conversation, function(index, message) {
715 - // Skip agent messages if persistence is off
716 - if (!chatPersistenceEnabled && message.role === 'agent') {
717 - return;
718 - }
719 -
720 - var messageClass, messageBgColor, messageFontColor;
721 -
722 - switch (message.role) {
723 - case 'user':
724 - messageClass = 'user-message';
725 - messageBgColor = userMessageBgColor;
726 - messageFontColor = userMessageFontColor;
727 - break;
728 - case 'agent':
729 - messageClass = 'agent-message';
730 - messageBgColor = liveAgentMessageBgColor;
731 - messageFontColor = liveAgentMessageFontColor;
732 - break;
733 - default:
734 - messageClass = 'bot-message';
735 - messageBgColor = botMessageBgColor;
736 - messageFontColor = botMessageFontColor;
737 - break;
738 - }
739 -
740 - var messageElement = $('<div>').addClass(messageClass)
741 - .css({
742 - 'background': messageBgColor,
743 - 'color': messageFontColor
744 - });
745 -
746 - var content = message.content;
747 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
748 - content = decodeHTMLEntities(content);
749 -
750 - if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
751 - messageElement.html(content);
752 - } else {
753 - var formattedContent = linkify(
754 - formatBoldText(
755 - convertNewlinesToBreaks(formatCodeBlocks(content))
756 - )
757 - );
758 - messageElement.html(formattedContent);
759 - }
760 -
761 - $fragment.append(messageElement);
762 -
763 - // In loadChatHistory, change this part:
764 - if (message.id) {
765 - highestMessageId = Math.max(highestMessageId, message.id);
766 - processedMessageIds.add(message.id); // Add all message IDs to processed set
767 - }
768 - });
769 -
770 - $chatBox.append($fragment);
771 - scrollToBottom(true);
772 -
773 - if (response.data.conversation.length > 0) {
774 - $('#mxchat-popular-questions').hide();
775 - }
776 -
777 - // Update lastSeenMessageId after history loads
778 - lastSeenMessageId = highestMessageId;
779 -
780 - // Only update chat mode if persistence is enabled
781 - if (chatPersistenceEnabled && response.data.conversation.length > 0) {
782 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
783 - if (lastMessage.role === 'agent') {
784 - updateChatModeIndicator('agent');
785 - }
786 - }
787 - } else {
788 - console.warn("No conversation history found.");
789 - }
790 - },
791 - error: function(xhr, status, error) {
792 - console.error("Error loading chat history:", status, error);
793 - appendMessage("bot", "Unable to load chat history.");
794 - }
795 - });
796 - } else {
797 - console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
798 - }
799 -}
800 -
801 -// Function to decode HTML entities
802 -function decodeHTMLEntities(text) {
803 - var textArea = document.createElement('textarea');
804 - textArea.innerHTML = text;
805 - return textArea.value;
806 -}
807 -
808 -
809 -// Update formatCodeBlocks function
810 -function formatCodeBlocks(text) {
811 - // First handle raw PHP tags
812 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
813 - return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
814 - });
815 -
816 - // Then handle code blocks with backticks
817 - text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
818 - return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
819 - });
820 -
821 - return text;
822 -}
823 -
824 -// Update escapeHtml function to preserve existing code blocks
825 -function escapeHtml(unsafe) {
826 - // First check if it's already a code block
827 - if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
828 - return unsafe;
829 - }
830 -
831 - return unsafe
832 - .replace(/&/g, "&amp;")
833 - .replace(/</g, "&lt;")
834 - .replace(/>/g, "&gt;")
835 - .replace(/"/g, "&quot;")
836 - .replace(/'/g, "&#039;");
837 -}
838 -// Utility function to escape HTML
839 -function escapeHtml(unsafe) {
840 - return unsafe
841 - .replace(/&/g, "&amp;")
842 - .replace(/</g, "&lt;")
843 - .replace(/>/g, "&gt;")
844 - .replace(/"/g, "&quot;")
845 - .replace(/'/g, "&#039;");
846 -}
847 -
848 -
849 -
850 -
851 -// Function to convert newlines, skipping preformatted text
852 -function convertNewlinesToBreaks(text) {
853 - // Split while preserving code blocks
854 - return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
855 - if (part.startsWith('<pre')) return part;
856 - return part.replace(/(^|[^>])\n/g, '$1<br>');
857 - }).join('');
858 -}
859 -
860 -
861 -
862 -
863 - // Helper function to check if a string is an image HTML
864 - function isImageHtml(str) {
865 - return str.startsWith('<img') && str.endsWith('>');
866 - }
867 -
868 - // Function to remove thinking dots
869 - function removeThinkingDots() {
870 - $('.thinking-dots').closest('.temporary-message').remove();
871 - }
872 -
873 - function isMobile() {
874 - // This can be a simple check, or more sophisticated detection of mobile devices
875 - return window.innerWidth <= 768; // Example threshold for mobile devices
876 - }
877 -
878 - function disableScroll() {
879 - if (isMobile()) {
880 - $('body').css('overflow', 'hidden');
881 - }
882 - }
883 -
884 - function enableScroll() {
885 - if (isMobile()) {
886 - $('body').css('overflow', '');
887 - }
888 - }
889 -
890 -// Pre-chat dismissal check function (wrapped in a function for reuse)
891 - function checkPreChatDismissal() {
892 - $.ajax({
893 - url: mxchatChat.ajax_url,
894 - type: 'POST',
895 - data: {
896 - action: 'mxchat_check_pre_chat_message_status',
897 - _ajax_nonce: mxchatChat.nonce
898 - },
899 - success: function(response) {
900 - if (response.success && !response.data.dismissed) {
901 - $('#pre-chat-message').fadeIn(250);
902 - } else {
903 - $('#pre-chat-message').hide();
904 - }
905 - },
906 - error: function() {
907 - console.error('Failed to check pre-chat message dismissal status.');
908 - }
909 - });
910 - }
911 -
912 - // Function to show the chatbot widget
913 -function showChatWidget() {
914 - // First ensure display is set
915 - $('#floating-chatbot-button').css('display', 'flex');
916 - // Then handle the fade
917 - $('#floating-chatbot-button').fadeTo(500, 1);
918 - // Force visibility
919 - $('#floating-chatbot-button').removeClass('hidden');
920 - //console.log('Showing widget');
921 -}
922 -
923 -// Function to hide the chatbot widget
924 -function hideChatWidget() {
925 - $('#floating-chatbot-button').css('display', 'none');
926 - $('#floating-chatbot-button').addClass('hidden');
927 - //console.log('Hiding widget');
928 -}
929 -
930 -function initializeChatVisibility() {
931 - //console.log('Initializing chat visibility');
932 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
933 - mxchatChat.complianz_toggle === '1' ||
934 - mxchatChat.complianz_toggle === 1;
935 -
936 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
937 - // Initial check
938 - checkConsentAndShowChat();
939 -
940 - // Listen for consent changes
941 - $(document).on('cmplz_status_change', function(event) {
942 - //console.log('Status change detected');
943 - checkConsentAndShowChat();
944 - });
945 - } else {
946 - // If Complianz is not enabled, always show
947 - $('#floating-chatbot-button')
948 - .css('display', 'flex')
949 - .removeClass('hidden no-consent')
950 - .fadeTo(500, 1);
951 -
952 - // Also check pre-chat message when Complianz is not enabled
953 - checkPreChatDismissal();
954 - }
955 -}
956 -
957 -
958 -
959 -function checkConsentAndShowChat() {
960 - var consentStatus = cmplz_has_consent('marketing');
961 - var consentType = complianz.consenttype;
962 -
963 - //console.log('Checking consent:', {status: consentStatus,type: consentType});
964 -
965 - let $widget = $('#floating-chatbot-button');
966 - let $chatbot = $('#floating-chatbot');
967 - let $preChat = $('#pre-chat-message');
968 -
969 - if (consentStatus === true) {
970 - //console.log('Consent granted - showing widget');
971 - $widget
972 - .removeClass('no-consent')
973 - .css('display', 'flex')
974 - .removeClass('hidden')
975 - .fadeTo(500, 1);
976 - $chatbot.removeClass('no-consent');
977 -
978 - // Show pre-chat message if not dismissed
979 - checkPreChatDismissal();
980 - } else {
981 - //console.log('No consent - hiding widget');
982 - $widget
983 - .addClass('no-consent')
984 - .fadeTo(500, 0, function() {
985 - $(this)
986 - .css('display', 'none')
987 - .addClass('hidden');
988 - });
989 - $chatbot.addClass('no-consent');
990 -
991 - // Hide pre-chat message when no consent
992 - $preChat.hide();
993 - }
994 -}
995 -
996 - // Function to dismiss pre-chat message for 24 hours
997 - function handlePreChatDismissal() {
998 - $('#pre-chat-message').fadeOut(200);
999 - $.ajax({
1000 - url: mxchatChat.ajax_url,
1001 - type: 'POST',
1002 - data: {
1003 - action: 'mxchat_dismiss_pre_chat_message',
1004 - _ajax_nonce: mxchatChat.nonce
1005 - },
1006 - success: function() {
1007 - $('#pre-chat-message').hide();
1008 - },
1009 - error: function() {
1010 - console.error('Failed to dismiss pre-chat message.');
1011 - }
1012 - });
1013 - }
1014 -
1015 - // Handle pre-chat message dismissal on button click
1016 - $(document).on('click', '.close-pre-chat-message', function(e) {
1017 - e.stopPropagation();
1018 - handlePreChatDismissal();
1019 - });
1020 -
1021 - // Toggle chatbot visibility on floating button click
1022 - $(document).on('click', '#floating-chatbot-button', function() {
1023 - var chatbot = $('#floating-chatbot');
1024 - if (chatbot.hasClass('hidden')) {
1025 - chatbot.removeClass('hidden').addClass('visible');
1026 - $(this).addClass('hidden');
1027 - $('#chat-notification-badge').hide(); // Hide notification when opening chat
1028 - disableScroll();
1029 - $('#pre-chat-message').fadeOut(250);
1030 - } else {
1031 - chatbot.removeClass('visible').addClass('hidden');
1032 - $(this).removeClass('hidden');
1033 - enableScroll();
1034 - checkPreChatDismissal();
1035 - }
1036 - });
1037 -
1038 - $(document).on('click', '#exit-chat-button', function() {
1039 - $('#floating-chatbot').addClass('hidden').removeClass('visible');
1040 - $('#floating-chatbot-button').removeClass('hidden');
1041 - enableScroll();
1042 - });
1043 -
1044 - // Close pre-chat message on click
1045 - $(document).on('click', '.close-pre-chat-message', function(e) {
1046 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1047 - $('#pre-chat-message').fadeOut(200, function() {
1048 - $(this).remove();
1049 - });
1050 - });
1051 -
1052 - // Open chatbot when pre-chat message is clicked
1053 - $(document).on('click', '#pre-chat-message', function() {
1054 - var chatbot = $('#floating-chatbot');
1055 - if (chatbot.hasClass('hidden')) {
1056 - chatbot.removeClass('hidden').addClass('visible');
1057 - $('#floating-chatbot-button').addClass('hidden');
1058 - $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1059 - disableScroll(); // Disable scroll when chatbot opens
1060 - }
1061 - });
1062 -
1063 - // If the chatbot is initially hidden, ensure the button is visible
1064 - if ($('#floating-chatbot').hasClass('hidden')) {
1065 - $('#floating-chatbot-button').removeClass('hidden');
1066 - }
1067 -
1068 - function setFullHeight() {
1069 - var vh = $(window).innerHeight() * 0.01;
1070 - $(':root').css('--vh', vh + 'px');
1071 - }
1072 -
1073 - // Set the height when the page loads
1074 -
1075 -
1076 - // Set the height on resize and orientation change events
1077 - $(window).on('resize orientationchange', function() {
1078 - setFullHeight();
1079 - });
1080 -
1081 -
1082 - // Now handle the close button to dismiss the pre-chat message for 24 hours
1083 - var closeButton = document.querySelector('.close-pre-chat-message');
1084 - if (closeButton) {
1085 - closeButton.addEventListener('click', function() {
1086 - $('#pre-chat-message').fadeOut(200); // Hide the message
1087 -
1088 - // Send an AJAX request to set the transient flag for 24 hours
1089 - $.ajax({
1090 - url: mxchatChat.ajax_url,
1091 - type: 'POST',
1092 - data: {
1093 - action: 'mxchat_dismiss_pre_chat_message',
1094 - _ajax_nonce: mxchatChat.nonce
1095 - },
1096 - success: function() {
1097 - //console.log('Pre-chat message dismissed for 24 hours.');
1098 -
1099 - // Ensure the message is hidden after dismissal
1100 - $('#pre-chat-message').hide();
1101 - },
1102 - error: function() {
1103 - //console.error('Failed to dismiss pre-chat message.');
1104 - }
1105 - });
1106 - });
1107 - }
1108 -
1109 -
1110 -
1111 -
1112 -// Event listener for Add to Cart button
1113 -$(document).on('click', '.mxchat-add-to-cart-button', function() {
1114 - var productId = $(this).data('product-id');
1115 - // Add a special prefix to indicate this is from button
1116 - appendMessage("user", "add to cart");
1117 - sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1118 -});
1119 -
1120 -
1121 -if (document.getElementById('pdf-upload-btn')) {
1122 - document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1123 - document.getElementById('pdf-upload').click();
1124 - });
1125 -}
1126 -
1127 -if (document.getElementById('word-upload-btn')) {
1128 - document.getElementById('word-upload-btn').addEventListener('click', function() {
1129 - document.getElementById('word-upload').click();
1130 - });
1131 -}
1132 -
1133 -// PDF file input change handler
1134 -document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1135 - const file = e.target.files[0];
1136 -
1137 - if (!file || file.type !== 'application/pdf') {
1138 - alert('Please select a valid PDF file.');
1139 - return;
1140 - }
1141 -
1142 - if (!sessionId) {
1143 - console.error('No session ID found');
1144 - alert('Error: No session ID found');
1145 - return;
1146 - }
1147 -
1148 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1149 - console.error('mxchatChat not properly configured:', mxchatChat);
1150 - alert('Error: Ajax configuration missing');
1151 - return;
1152 - }
1153 -
1154 - // Disable buttons and show loading state
1155 - const uploadBtn = document.getElementById('pdf-upload-btn');
1156 - const sendBtn = document.getElementById('send-button');
1157 - const originalBtnContent = uploadBtn.innerHTML;
1158 -
1159 - try {
1160 - const formData = new FormData();
1161 - formData.append('action', 'mxchat_upload_pdf');
1162 - formData.append('pdf_file', file);
1163 - formData.append('session_id', sessionId);
1164 - formData.append('nonce', mxchatChat.nonce);
1165 -
1166 - uploadBtn.disabled = true;
1167 - sendBtn.disabled = true;
1168 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1169 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1170 - </svg>`;
1171 -
1172 - const response = await fetch(mxchatChat.ajax_url, {
1173 - method: 'POST',
1174 - body: formData
1175 - });
1176 -
1177 - const data = await response.json();
1178 -
1179 - if (data.success) {
1180 - // Hide popular questions if they exist
1181 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1182 - if (popularQuestionsContainer) {
1183 - popularQuestionsContainer.style.display = 'none';
1184 - }
1185 -
1186 - // Show the active PDF name
1187 - showActivePdf(data.data.filename);
1188 -
1189 - appendMessage('bot', data.data.message);
1190 - scrollToBottom();
1191 - activePdfFile = data.data.filename;
1192 - } else {
1193 - console.error('Upload failed:', data.data);
1194 - alert('Failed to upload PDF. Please try again.');
1195 - }
1196 - } catch (error) {
1197 - console.error('Upload error:', error);
1198 - alert('Error uploading file. Please try again.');
1199 - } finally {
1200 - uploadBtn.disabled = false;
1201 - sendBtn.disabled = false;
1202 - uploadBtn.innerHTML = originalBtnContent;
1203 - this.value = ''; // Reset file input
1204 - }
1205 -});
1206 -
1207 -// Word file input change handler
1208 -document.getElementById('word-upload').addEventListener('change', async function(e) {
1209 - const file = e.target.files[0];
1210 -
1211 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1212 - alert('Please select a valid Word document (.docx).');
1213 - return;
1214 - }
1215 -
1216 - if (!sessionId) {
1217 - console.error('No session ID found');
1218 - alert('Error: No session ID found');
1219 - return;
1220 - }
1221 -
1222 - // Disable buttons and show loading state
1223 - const uploadBtn = document.getElementById('word-upload-btn');
1224 - const sendBtn = document.getElementById('send-button');
1225 - const originalBtnContent = uploadBtn.innerHTML;
1226 -
1227 - try {
1228 - const formData = new FormData();
1229 - formData.append('action', 'mxchat_upload_word');
1230 - formData.append('word_file', file);
1231 - formData.append('session_id', sessionId);
1232 - formData.append('nonce', mxchatChat.nonce);
1233 -
1234 - uploadBtn.disabled = true;
1235 - sendBtn.disabled = true;
1236 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1237 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1238 - </svg>`;
1239 -
1240 - const response = await fetch(mxchatChat.ajax_url, {
1241 - method: 'POST',
1242 - body: formData
1243 - });
1244 -
1245 - const data = await response.json();
1246 -
1247 - if (data.success) {
1248 - // Hide popular questions if they exist
1249 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1250 - if (popularQuestionsContainer) {
1251 - popularQuestionsContainer.style.display = 'none';
1252 - }
1253 -
1254 - // Show the active Word document name
1255 - showActiveWord(data.data.filename);
1256 -
1257 - appendMessage('bot', data.data.message);
1258 - scrollToBottom();
1259 - activeWordFile = data.data.filename;
1260 - } else {
1261 - console.error('Upload failed:', data.data);
1262 - alert('Failed to upload Word document. Please try again.');
1263 - }
1264 - } catch (error) {
1265 - console.error('Upload error:', error);
1266 - alert('Error uploading file. Please try again.');
1267 - } finally {
1268 - uploadBtn.disabled = false;
1269 - sendBtn.disabled = false;
1270 - uploadBtn.innerHTML = originalBtnContent;
1271 - this.value = ''; // Reset file input
1272 - }
1273 -});
1274 -
1275 -// Function to show active PDF name in toolbar
1276 -function showActivePdf(filename) {
1277 - const container = document.getElementById('active-pdf-container');
1278 - const nameElement = document.getElementById('active-pdf-name');
1279 -
1280 - if (!container || !nameElement) {
1281 - console.error('PDF container elements not found');
1282 - return;
1283 - }
1284 -
1285 - nameElement.textContent = filename;
1286 - container.style.display = 'flex';
1287 -}
1288 -
1289 -// Function to show active Word document name in toolbar
1290 -function showActiveWord(filename) {
1291 - const container = document.getElementById('active-word-container');
1292 - const nameElement = document.getElementById('active-word-name');
1293 -
1294 - if (!container || !nameElement) {
1295 - console.error('Word document container elements not found');
1296 - return;
1297 - }
1298 -
1299 - nameElement.textContent = filename;
1300 - container.style.display = 'flex';
1301 -}
1302 -
1303 -// Function to remove active PDF
1304 -function removeActivePdf() {
1305 - const container = document.getElementById('active-pdf-container');
1306 - const nameElement = document.getElementById('active-pdf-name');
1307 -
1308 - if (!container || !nameElement || !activePdfFile) return;
1309 -
1310 - fetch(mxchatChat.ajax_url, {
1311 - method: 'POST',
1312 - headers: {
1313 - 'Content-Type': 'application/x-www-form-urlencoded',
1314 - },
1315 - body: new URLSearchParams({
1316 - 'action': 'mxchat_remove_pdf',
1317 - 'session_id': sessionId,
1318 - 'nonce': mxchatChat.nonce
1319 - })
1320 - })
1321 - .then(response => response.json())
1322 - .then(data => {
1323 - if (data.success) {
1324 - container.style.display = 'none';
1325 - nameElement.textContent = '';
1326 - activePdfFile = null;
1327 - appendMessage('bot', 'PDF removed.');
1328 - }
1329 - })
1330 - .catch(error => {
1331 - console.error('Error removing PDF:', error);
1332 - });
1333 -}
1334 -
1335 -// Function to remove active Word document
1336 -function removeActiveWord() {
1337 - const container = document.getElementById('active-word-container');
1338 - const nameElement = document.getElementById('active-word-name');
1339 -
1340 - if (!container || !nameElement || !activeWordFile) return;
1341 -
1342 - fetch(mxchatChat.ajax_url, {
1343 - method: 'POST',
1344 - headers: {
1345 - 'Content-Type': 'application/x-www-form-urlencoded',
1346 - },
1347 - body: new URLSearchParams({
1348 - 'action': 'mxchat_remove_word',
1349 - 'session_id': sessionId,
1350 - 'nonce': mxchatChat.nonce
1351 - })
1352 - })
1353 - .then(response => response.json())
1354 - .then(data => {
1355 - if (data.success) {
1356 - container.style.display = 'none';
1357 - nameElement.textContent = '';
1358 - activeWordFile = null;
1359 - appendMessage('bot', 'Word document removed.');
1360 - }
1361 - })
1362 - .catch(error => {
1363 - console.error('Error removing Word document:', error);
1364 - });
1365 -}
1366 -
1367 -// Add remove button click handlers
1368 -document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1369 - e.preventDefault();
1370 - e.stopPropagation();
1371 - removeActivePdf();
1372 -});
1373 -
1374 -document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1375 - e.preventDefault();
1376 - e.stopPropagation();
1377 - removeActiveWord();
1378 -});
1379 -
1380 -// Check initial document status
1381 -function checkInitialDocumentStatus() {
1382 - if (!sessionId) return;
1383 -
1384 - // Check PDF status
1385 - fetch(mxchatChat.ajax_url, {
1386 - method: 'POST',
1387 - headers: {
1388 - 'Content-Type': 'application/x-www-form-urlencoded',
1389 - },
1390 - body: new URLSearchParams({
1391 - 'action': 'mxchat_check_pdf_status',
1392 - 'session_id': sessionId,
1393 - 'nonce': mxchatChat.nonce
1394 - })
1395 - })
1396 - .then(response => response.json())
1397 - .then(data => {
1398 - if (data.success && data.data.filename) {
1399 - showActivePdf(data.data.filename);
1400 - activePdfFile = data.data.filename;
1401 - }
1402 - })
1403 - .catch(error => {
1404 - console.error('Error checking PDF status:', error);
1405 - });
1406 -
1407 - // Check Word document status
1408 - fetch(mxchatChat.ajax_url, {
1409 - method: 'POST',
1410 - headers: {
1411 - 'Content-Type': 'application/x-www-form-urlencoded',
1412 - },
1413 - body: new URLSearchParams({
1414 - 'action': 'mxchat_check_word_status',
1415 - 'session_id': sessionId,
1416 - 'nonce': mxchatChat.nonce
1417 - })
1418 - })
1419 - .then(response => response.json())
1420 - .then(data => {
1421 - if (data.success && data.data.filename) {
1422 - showActiveWord(data.data.filename);
1423 - activeWordFile = data.data.filename;
1424 - }
1425 - })
1426 - .catch(error => {
1427 - console.error('Error checking Word document status:', error);
1428 - });
1429 -}
1430 -
1431 -// Apply toolbar settings
1432 -if (mxchatChat.chat_toolbar_toggle === 'on') {
1433 - $('.chat-toolbar').show();
1434 -} else {
1435 - $('.chat-toolbar').hide();
1436 -}
1437 -
1438 -// Initialize on page load
1439 -document.addEventListener('DOMContentLoaded', function() {
1440 - checkInitialDocumentStatus();
1441 -});
1442 -
1443 -// Style all toolbar elements
1444 -const toolbarElements = [
1445 - '#mxchat-chatbot .toolbar-btn svg',
1446 - '#mxchat-chatbot .active-pdf-name',
1447 - '#mxchat-chatbot .active-word-name',
1448 - '#mxchat-chatbot .remove-pdf-btn svg',
1449 - '#mxchat-chatbot .remove-word-btn svg'
1450 -];
1451 -$(toolbarElements.join(', ')).css({
1452 - 'fill': toolbarIconColor,
1453 - 'color': toolbarIconColor
1454 -});
1455 -
1456 -
1457 -
1458 -// Ensure essential elements are defined
1459 -const emailForm = document.getElementById('email-collection-form');
1460 -const emailBlocker = document.getElementById('email-blocker');
1461 -const chatbotWrapper = document.getElementById('chat-container');
1462 -
1463 -if (emailForm && emailBlocker && chatbotWrapper) {
1464 - // Check if email exists for the current session
1465 - function checkSessionAndEmail() {
1466 - const sessionId = getChatSession();
1467 - //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1468 -
1469 - fetch(mxchatChat.ajax_url, {
1470 - method: 'POST',
1471 - headers: {
1472 - 'Content-Type': 'application/x-www-form-urlencoded',
1473 - },
1474 - body: new URLSearchParams({
1475 - action: 'mxchat_check_email_provided',
1476 - session_id: sessionId,
1477 - nonce: mxchatChat.nonce,
1478 - }),
1479 - })
1480 - .then((response) => response.json())
1481 - .then((data) => {
1482 - //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1483 -
1484 - if (data.success) {
1485 - if (data.data.logged_in) {
1486 - //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1487 - emailBlocker.style.display = 'none';
1488 - chatbotWrapper.style.display = 'flex';
1489 - } else if (data.data.email) {
1490 - //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1491 - emailBlocker.style.display = 'none';
1492 - chatbotWrapper.style.display = 'flex';
1493 - } else {
1494 - //console.log("[DEBUG JS] No email provided. Showing email form.");
1495 - emailBlocker.style.display = 'flex';
1496 - chatbotWrapper.style.display = 'none';
1497 - }
1498 - } else {
1499 - //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1500 - emailBlocker.style.display = 'flex';
1501 - chatbotWrapper.style.display = 'none';
1502 - }
1503 - })
1504 - .catch((error) => {
1505 - // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1506 - emailBlocker.style.display = 'flex';
1507 - chatbotWrapper.style.display = 'none';
1508 - });
1509 -}
1510 -
1511 -
1512 -
1513 - // Handle email form submission
1514 - emailForm.addEventListener('submit', function (event) {
1515 - event.preventDefault();
1516 - const userEmail = document.getElementById('user-email').value;
1517 - const sessionId = getChatSession();
1518 -
1519 - if (userEmail) {
1520 - fetch(mxchatChat.ajax_url, {
1521 - method: 'POST',
1522 - headers: {
1523 - 'Content-Type': 'application/x-www-form-urlencoded',
1524 - },
1525 - body: new URLSearchParams({
1526 - action: 'mxchat_handle_save_email_and_response',
1527 - email: userEmail,
1528 - session_id: sessionId,
1529 - nonce: mxchatChat.nonce,
1530 - }),
1531 - })
1532 - .then((response) => response.json())
1533 - .then((data) => {
1534 - //console.log('Backend response:', data);
1535 - if (data.success) {
1536 - //console.log('Email saved successfully:', userEmail);
1537 - emailBlocker.style.display = 'none';
1538 - chatbotWrapper.style.display = 'flex';
1539 -
1540 - // Optionally handle bot response
1541 - if (data.message) {
1542 - appendMessage('bot', data.message);
1543 - scrollToBottom();
1544 - }
1545 - } else {
1546 - console.error('Error saving email:', data.message || 'Unknown error');
1547 - }
1548 - })
1549 - .catch((error) => {
1550 - console.error('AJAX error:', error);
1551 - });
1552 - }
1553 - });
1554 -
1555 - // Check session and email status on page load
1556 - checkSessionAndEmail();
1557 -} else {
1558 - console.error('Essential elements for email handling are missing.');
1559 -}
1560 -
1561 -
1562 -// Initialize when document is ready
1563 -$(document).ready(function() {
1564 - setFullHeight();
1565 - initializeChatVisibility();
1566 - loadChatHistory();
1567 -
1568 -});
1569 -
1570 -});
1571 -
1572 -// Event listener for copy button
1573 -document.addEventListener("click", (e) => {
1574 - if (e.target.classList.contains("mxchat-copy-button")) {
1575 - const copyButton = e.target;
1576 - const codeBlock = copyButton
1577 - .closest(".mxchat-code-block-container")
1578 - .querySelector(".mxchat-code-block code");
1579 -
1580 - if (codeBlock) {
1581 - // Preserve formatting using innerText
1582 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1583 - copyButton.textContent = "Copied!";
1584 - copyButton.setAttribute("aria-label", "Copied to clipboard");
1585 -
1586 - setTimeout(() => {
1587 - copyButton.textContent = "Copy";
1588 - copyButton.setAttribute("aria-label", "Copy to clipboard");
1589 - }, 2000);
1590 - });
1591 - }
1592 - }
1593 -});
1594 -
1595 -
1596 -
1 +jQuery(document).ready(function($) {
2 +
3 + // ====================================
4 + // GLOBAL VARIABLES & CONFIGURATION
5 + // ====================================
6 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
7 +
8 + // Initialize color settings
9 + var userMessageBgColor = mxchatChat.user_message_bg_color;
10 + var userMessageFontColor = mxchatChat.user_message_font_color;
11 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
12 + var botMessageFontColor = mxchatChat.bot_message_font_color;
13 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 +
16 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
26 +
27 + // ====================================
28 + // SESSION MANAGEMENT
29 + // ====================================
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
50 + function getCookie(name) {
51 + let value = "; " + document.cookie;
52 + let parts = value.split("; " + name + "=");
53 + if (parts.length == 2) return parts.pop().split(";").shift();
54 + }
55 +
56 + function generateSessionId() {
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
58 + }
59 +
60 + function resetChatSession() {
61 + // Generate a new session ID
62 + var newSessionId = generateSessionId();
63 + // Update the cookie with the new session
64 + setChatSession(newSessionId);
65 + // Clear the chat history display
66 + $('.mxchat-messages').empty();
67 + // Reset the chat history loaded flag
68 + chatHistoryLoaded = false;
69 + }
70 +
71 +// ====================================
72 +// CONTEXTUAL AWARENESS FUNCTIONALITY
73 +// ====================================
74 +
75 +function getPageContext() {
76 + // Check if contextual awareness is enabled
77 + if (mxchatChat.contextual_awareness_toggle !== 'on') {
78 + return null;
79 + }
80 +
81 + // Get page URL
82 + const pageUrl = window.location.href;
83 +
84 + // Get page title
85 + const pageTitle = document.title || '';
86 +
87 + // Get main content from the page
88 + let pageContent = '';
89 +
90 + // Try to get content from common content areas
91 + const contentSelectors = [
92 + 'main',
93 + '[role="main"]',
94 + '.content',
95 + '.main-content',
96 + '.post-content',
97 + '.entry-content',
98 + '.page-content',
99 + 'article',
100 + '#content',
101 + '#main'
102 + ];
103 +
104 + let contentElement = null;
105 + for (const selector of contentSelectors) {
106 + contentElement = document.querySelector(selector);
107 + if (contentElement) {
108 + break;
109 + }
110 + }
111 +
112 + // If no specific content area found, use body but exclude header, footer, nav, sidebar
113 + if (!contentElement) {
114 + contentElement = document.body;
115 + }
116 +
117 + if (contentElement) {
118 + // Clone the element to avoid modifying the original
119 + const clone = contentElement.cloneNode(true);
120 +
121 + // Remove unwanted elements
122 + const unwantedSelectors = [
123 + 'header',
124 + 'footer',
125 + 'nav',
126 + '.navigation',
127 + '.sidebar',
128 + '.widget',
129 + '.menu',
130 + 'script',
131 + 'style',
132 + '.comments',
133 + '#comments',
134 + '.breadcrumb',
135 + '.breadcrumbs',
136 + '#floating-chatbot',
137 + '#floating-chatbot-button',
138 + '.mxchat',
139 + '[class*="chat"]',
140 + '[id*="chat"]'
141 + ];
142 +
143 + unwantedSelectors.forEach(selector => {
144 + const elements = clone.querySelectorAll(selector);
145 + elements.forEach(el => el.remove());
146 + });
147 +
148 + // Extract MxChat context data attributes before getting text content
149 + const contextData = [];
150 + clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
151 + const contextValue = el.dataset.mxchatContext;
152 + if (contextValue && contextValue.trim()) {
153 + contextData.push(contextValue);
154 + }
155 + });
156 +
157 + // Get text content and clean it up
158 + pageContent = clone.textContent || clone.innerText || '';
159 +
160 + // Add context data to page content if any were found
161 + if (contextData.length > 0) {
162 + pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
163 + }
164 +
165 + // Clean up whitespace and limit length
166 + pageContent = pageContent
167 + .replace(/\s+/g, ' ')
168 + .trim()
169 + .substring(0, 3000); // Limit to 3000 characters to avoid token limits
170 + }
171 +
172 + // Only return context if we have meaningful content
173 + if (!pageContent || pageContent.length < 50) {
174 + return null;
175 + }
176 +
177 + return {
178 + url: pageUrl,
179 + title: pageTitle,
180 + content: pageContent
181 + };
182 +}
183 +
184 +// Track originating page when chat starts
185 +function trackOriginatingPage() {
186 + const sessionId = getChatSession();
187 + const pageUrl = window.location.href;
188 + const pageTitle = document.title || 'Untitled Page';
189 +
190 + // Only track once per session
191 + const trackingKey = 'mxchat_originating_tracked_' + sessionId;
192 + if (sessionStorage.getItem(trackingKey)) {
193 + return;
194 + }
195 +
196 + $.ajax({
197 + url: mxchatChat.ajax_url,
198 + type: 'POST',
199 + data: {
200 + action: 'mxchat_track_originating_page',
201 + session_id: sessionId,
202 + page_url: pageUrl,
203 + page_title: pageTitle,
204 + nonce: mxchatChat.nonce
205 + },
206 + success: function(response) {
207 + if (response.success) {
208 + sessionStorage.setItem(trackingKey, 'true');
209 + }
210 + }
211 + });
212 +}
213 +
214 +// ====================================
215 +// CORE CHAT FUNCTIONALITY
216 +// ====================================
217 +// Update your existing sendMessage function
218 +function sendMessage() {
219 + var message = $('#chat-input').val();
220 +
221 + // ADD PROMPT HOOK HERE
222 + if (typeof customMxChatFilter === 'function') {
223 + message = customMxChatFilter(message, "prompt");
224 + }
225 +
226 + if (message) {
227 + appendMessage("user", message);
228 + $('#chat-input').val('');
229 + $('#chat-input').css('height', 'auto');
230 +
231 + if (hasQuickQuestions()) {
232 + collapseQuickQuestions();
233 + }
234 + appendThinkingMessage();
235 + scrollToBottom();
236 +
237 + const currentModel = mxchatChat.model || 'gpt-4o';
238 +
239 + // Check if streaming is enabled AND supported for this model
240 + if (shouldUseStreaming(currentModel)) {
241 + callMxChatStream(message, function(response) {
242 + $('.bot-message.temporary-message').removeClass('temporary-message');
243 + });
244 + } else {
245 + callMxChat(message, function(response) {
246 + replaceLastMessage("bot", response);
247 + });
248 + }
249 + }
250 +}
251 +
252 +// Update your existing sendMessageToChatbot function
253 +function sendMessageToChatbot(message) {
254 + // ADD PROMPT HOOK HERE
255 + if (typeof customMxChatFilter === 'function') {
256 + message = customMxChatFilter(message, "prompt");
257 + }
258 +
259 + var sessionId = getChatSession();
260 +
261 + if (hasQuickQuestions()) {
262 + collapseQuickQuestions();
263 + }
264 + appendThinkingMessage();
265 + scrollToBottom();
266 +
267 + const currentModel = mxchatChat.model || 'gpt-4o';
268 +
269 + // Check if streaming is enabled AND supported for this model
270 + if (shouldUseStreaming(currentModel)) {
271 + callMxChatStream(message, function(response) {
272 + $('.bot-message.temporary-message').removeClass('temporary-message');
273 + });
274 + } else {
275 + callMxChat(message, function(response) {
276 + $('.temporary-message').remove();
277 + replaceLastMessage("bot", response);
278 + });
279 + }
280 +}
281 +
282 +// Updated shouldUseStreaming function with debugging
283 +function shouldUseStreaming(model) {
284 + // Check if streaming is enabled in settings (using your toggle naming pattern)
285 + const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
286 +
287 + // Check if model supports streaming
288 + const streamingSupported = isStreamingSupported(model);
289 +
290 +
291 + // Only use streaming if both enabled and supported
292 + return streamingEnabled && streamingSupported;
293 +}
294 +
295 +// Helper function to handle chat mode updates
296 +function handleChatModeUpdates(response, responseText) {
297 + // Check for explicit chat mode in response (THIS IS THE KEY FIX)
298 + if (response.chat_mode) {
299 + updateChatModeIndicator(response.chat_mode);
300 + return; // Return early since we found explicit mode
301 + }
302 + // Check for fallback response chat mode
303 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
304 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
305 + return; // Return early since we found explicit mode
306 + }
307 +
308 + // Only do text-based detection if no explicit mode was provided
309 + // Check for specific AI chatbot response text
310 + if (responseText === 'You are now chatting with the AI chatbot.' ||
311 + responseText.includes('now chatting with the AI') ||
312 + responseText.includes('switched to AI mode') ||
313 + responseText.includes('AI chatbot is now')) {
314 + updateChatModeIndicator('ai');
315 + }
316 + // Check for agent transfer messages
317 + else if (responseText.includes('agent') &&
318 + (responseText.includes('transfer') || responseText.includes('connected'))) {
319 + updateChatModeIndicator('agent');
320 + }
321 +}
322 +
323 +//Function to get bot ID from the chatbot wrapper
324 +function getMxChatBotId() {
325 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
326 + return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
327 +}
328 +
329 +function callMxChat(message, callback) {
330 + // Store the message in case we need to retry after session reset
331 + $('.mxchat-input-holder textarea').data('pending-message', message);
332 +
333 + // Get page context if contextual awareness is enabled
334 + const pageContext = getPageContext();
335 +
336 + // Get bot ID
337 + const botId = getMxChatBotId();
338 +
339 + // Prepare AJAX data
340 + const ajaxData = {
341 + action: 'mxchat_handle_chat_request',
342 + message: message,
343 + session_id: getChatSession(),
344 + nonce: mxchatChat.nonce,
345 + current_page_url: window.location.href,
346 + current_page_title: document.title,
347 + bot_id: botId // Include bot ID
348 + };
349 +
350 + // Add page context if available
351 + if (pageContext) {
352 + ajaxData.page_context = JSON.stringify(pageContext);
353 + }
354 +
355 + // CHECK FOR VISION FLAGS AND ADD THEM
356 + if (window.mxchatVisionProcessed) {
357 + ajaxData.vision_processed = true;
358 + ajaxData.original_user_message = window.mxchatOriginalMessage || message;
359 + ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
360 + // Clear the flags after use
361 + window.mxchatVisionProcessed = false;
362 + window.mxchatOriginalMessage = null;
363 + window.mxchatVisionImagesCount = 0;
364 + }
365 +
366 + $.ajax({
367 + url: mxchatChat.ajax_url,
368 + type: 'POST',
369 + dataType: 'json',
370 + data: ajaxData,
371 + success: function(response) {
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
374 + if (response.chat_mode) {
375 + //console.log("Updating chat mode to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
377 + }
378 +
379 + // Also check in data property if response is wrapped
380 + if (response.data && response.data.chat_mode) {
381 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
382 + updateChatModeIndicator(response.data.chat_mode);
383 + }
384 + // Log the full response for debugging
385 + //console.log("API Response:", response);
386 +
387 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
388 + if (response.chat_mode) {
389 + //console.log("Updating chat mode immediately to:", response.chat_mode);
390 + updateChatModeIndicator(response.chat_mode);
391 + }
392 +
393 + // SECURITY FIX: Check for errors FIRST before checking for success
394 + // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
395 + if (response.success === false || (response.data && response.data.error_message)) {
396 + let errorMessage = "";
397 + let errorCode = "";
398 +
399 + // Check various possible error locations in the response
400 + if (response.data && response.data.error_message) {
401 + errorMessage = response.data.error_message;
402 + errorCode = response.data.error_code || "";
403 + } else if (response.error_message) {
404 + errorMessage = response.error_message;
405 + errorCode = response.error_code || "";
406 + } else if (response.message) {
407 + errorMessage = response.message;
408 + } else if (typeof response.data === 'string') {
409 + errorMessage = response.data;
410 + } else {
411 + // Fallback for any other unexpected response format
412 + errorMessage = "An error occurred. Please try again or contact support.";
413 + }
414 +
415 + // Handle session reset action (IP changed, session expired, etc.)
416 + if (response.data && response.data.action === 'reset_session') {
417 + // Clear the old session and generate a new one
418 + resetChatSession();
419 + // Remove the temporary loading message
420 + $('.bot-message.temporary-message').remove();
421 + // Re-send the original message with the new session
422 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
423 + if (originalMessage) {
424 + $('.mxchat-input-holder textarea').data('pending-message', null);
425 + // Re-add the user message and thinking indicator
426 + appendMessage("user", originalMessage);
427 + appendThinkingMessage();
428 + scrollToBottom();
429 + // Determine whether to use streaming
430 + const currentModel = mxchatChat.model || 'gpt-4o';
431 + if (shouldUseStreaming(currentModel)) {
432 + callMxChatStream(originalMessage, function(response) {
433 + $('.bot-message.temporary-message').removeClass('temporary-message');
434 + });
435 + } else {
436 + callMxChat(originalMessage, function(response) {
437 + replaceLastMessage("bot", response);
438 + });
439 + }
440 + }
441 + return;
442 + }
443 +
444 + // Log the error with code for debugging
445 + //console.log("Response data:", response.data);
446 + //console.error("API Error:", errorMessage, "Code:", errorCode);
447 +
448 + // Format user-friendly error message
449 + let displayMessage = errorMessage;
450 +
451 + // Customize message for admin users
452 + if (mxchatChat.is_admin) {
453 + // For admin users, show more technical details including error code
454 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
455 + }
456 +
457 + replaceLastMessage("bot", displayMessage);
458 + return; // Exit early for errors
459 + }
460 +
461 + // NOW check if this is a successful response by looking for text, html, or message fields
462 + // This preserves compatibility with your server response format
463 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
464 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
465 +
466 + // Handle successful response - this is your original success handling code
467 +
468 + // Handle other responses
469 + let responseText = response.text || '';
470 + let responseHtml = response.html || '';
471 + let responseMessage = response.message || '';
472 +
473 + // Add PDF filename handling
474 + if (response.data && response.data.filename) {
475 + showActivePdf(response.data.filename);
476 + activePdfFile = response.data.filename;
477 + }
478 +
479 + // Add redirect check here
480 + if (response.redirect_url) {
481 + if (responseText) {
482 + replaceLastMessage("bot", responseText);
483 + }
484 + setTimeout(() => {
485 + window.location.href = response.redirect_url;
486 + }, 1500);
487 + return;
488 + }
489 +
490 + // Check for live agent response
491 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
492 + updateChatModeIndicator('agent');
493 + return;
494 + }
495 +
496 + // Handle the message and show notification if chat is hidden
497 + if (responseText || responseHtml || responseMessage) {
498 +
499 + // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
500 + if (responseText && typeof customMxChatFilter === 'function') {
501 + responseText = customMxChatFilter(responseText, "response");
502 + }
503 + if (responseMessage && typeof customMxChatFilter === 'function') {
504 + responseMessage = customMxChatFilter(responseMessage, "response");
505 + }
506 +
507 + // Update the messages as before
508 + if (responseText && responseHtml) {
509 + replaceLastMessage("bot", responseText, responseHtml);
510 + } else if (responseText) {
511 + replaceLastMessage("bot", responseText);
512 + } else if (responseHtml) {
513 + replaceLastMessage("bot", "", responseHtml);
514 + } else if (responseMessage) {
515 + replaceLastMessage("bot", responseMessage);
516 + }
517 +
518 + // Check if chat is hidden and show notification
519 + if ($('#floating-chatbot').hasClass('hidden')) {
520 + const badge = $('#chat-notification-badge');
521 + if (badge.length) {
522 + badge.show();
523 + }
524 + }
525 + } else {
526 + // This should rarely happen now that errors are handled above
527 + ////console.error("Unexpected response format:", response);
528 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
529 + }
530 +
531 + if (response.message_id) {
532 + lastSeenMessageId = response.message_id;
533 + }
534 +
535 + return;
536 + }
537 +
538 + // Fallback for truly unexpected response formats
539 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
540 + },
541 + error: function(xhr, status, error) {
542 + //console.error("AJAX Error:", status, error);
543 + //console.log("Response Text:", xhr.responseText);
544 +
545 + let errorMessage = "An unexpected error occurred.";
546 +
547 + // Try to parse the response if it's JSON
548 + try {
549 + const responseJson = JSON.parse(xhr.responseText);
550 + //console.log("Parsed error response:", responseJson);
551 +
552 + if (responseJson.data && responseJson.data.error_message) {
553 + errorMessage = responseJson.data.error_message;
554 + } else if (responseJson.message) {
555 + errorMessage = responseJson.message;
556 + }
557 + } catch (e) {
558 + // Not JSON or parsing failed, use HTTP status based messages
559 + if (xhr.status === 0) {
560 + errorMessage = "Network error: Please check your internet connection.";
561 + } else if (xhr.status === 403) {
562 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
563 + } else if (xhr.status === 404) {
564 + errorMessage = "API endpoint not found. Please contact support.";
565 + } else if (xhr.status === 429) {
566 + errorMessage = "Too many requests. Please try again in a moment.";
567 + } else if (xhr.status >= 500) {
568 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
569 + }
570 + }
571 +
572 + replaceLastMessage("bot", errorMessage);
573 + }
574 + });
575 +}
576 +
577 +function callMxChatStream(message, callback) {
578 + // Store the message in case we need to retry after session reset
579 + $('.mxchat-input-holder textarea').data('pending-message', message);
580 +
581 + //console.log("Using streaming for message:", message);
582 +
583 + const currentModel = mxchatChat.model || 'gpt-4o';
584 + if (!isStreamingSupported(currentModel)) {
585 + //console.log("Streaming not supported, falling back to regular call");
586 + callMxChat(message, callback);
587 + return;
588 + }
589 +
590 + // Get page context if contextual awareness is enabled
591 + const pageContext = getPageContext();
592 +
593 + // Get bot ID
594 + const botId = getMxChatBotId();
595 +
596 + const formData = new FormData();
597 + formData.append('action', 'mxchat_stream_chat');
598 + formData.append('message', message);
599 + formData.append('session_id', getChatSession());
600 + formData.append('nonce', mxchatChat.nonce);
601 + formData.append('current_page_url', window.location.href);
602 + formData.append('current_page_title', document.title);
603 + formData.append('bot_id', botId); // Include bot ID
604 +
605 + // Add page context if available
606 + if (pageContext) {
607 + formData.append('page_context', JSON.stringify(pageContext));
608 + }
609 +
610 + // CHECK FOR VISION FLAGS AND ADD THEM
611 + if (window.mxchatVisionProcessed) {
612 + formData.append('vision_processed', 'true');
613 + formData.append('original_user_message', window.mxchatOriginalMessage || message);
614 + formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
615 + // Clear the flags after use
616 + window.mxchatVisionProcessed = false;
617 + window.mxchatOriginalMessage = null;
618 + window.mxchatVisionImagesCount = 0;
619 + }
620 +
621 + let accumulatedContent = '';
622 + let testingDataReceived = false;
623 + let streamingStarted = false;
624 +
625 + fetch(mxchatChat.ajax_url, {
626 + method: 'POST',
627 + body: formData,
628 + credentials: 'same-origin'
629 + })
630 + .then(response => {
631 + //console.log("Streaming response received:", response);
632 +
633 + // Store the response for potential fallback handling
634 + const responseClone = response.clone();
635 +
636 + if (!response.ok) {
637 + // Try to get error details from response
638 + return responseClone.json().then(errorData => {
639 + //console.log("Server returned error response:", errorData);
640 + throw { isServerError: true, data: errorData };
641 + }).catch(() => {
642 + throw new Error('Network response was not ok');
643 + });
644 + }
645 +
646 + // Check if response is JSON instead of streaming
647 + const contentType = response.headers.get('content-type');
648 + if (contentType && contentType.includes('application/json')) {
649 + //console.log("Received JSON response instead of stream");
650 + return responseClone.json().then(data => {
651 + //console.log("Processing JSON response:", data);
652 +
653 + // IMMEDIATE CHAT MODE UPDATE for JSON response
654 + if (data.chat_mode) {
655 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
656 + updateChatModeIndicator(data.chat_mode);
657 + }
658 +
659 + // Check for testing panel
660 + if (window.mxchatTestPanelInstance && data.testing_data) {
661 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
662 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
663 + }
664 +
665 + // Handle the JSON response directly
666 + handleNonStreamResponse(data, callback);
667 + return Promise.resolve(); // Prevent further processing
668 + });
669 + }
670 +
671 + // Continue with streaming processing
672 + const reader = response.body.getReader();
673 + const decoder = new TextDecoder();
674 + let buffer = '';
675 +
676 + function processStream() {
677 + reader.read().then(({ done, value }) => {
678 + if (done) {
679 + //console.log("Streaming completed, final content:", accumulatedContent);
680 +
681 + // If streaming completed but no content was received, try to get response as fallback
682 + if (!streamingStarted || !accumulatedContent) {
683 + //console.log("Stream completed with no content, checking for fallback data");
684 +
685 + // Try to read the response as JSON
686 + responseClone.text().then(text => {
687 + try {
688 + const data = JSON.parse(text);
689 + if (data.text || data.message) {
690 + handleNonStreamResponse(data, callback);
691 + } else {
692 + // No valid data, fall back to regular call
693 + $('.bot-message.temporary-message').remove();
694 + callMxChat(message, callback);
695 + }
696 + } catch (e) {
697 + // Could not parse, fall back to regular call
698 + $('.bot-message.temporary-message').remove();
699 + callMxChat(message, callback);
700 + }
701 + }).catch(() => {
702 + $('.bot-message.temporary-message').remove();
703 + callMxChat(message, callback);
704 + });
705 + return;
706 + }
707 +
708 + if (callback) {
709 + callback(accumulatedContent);
710 + }
711 + return;
712 + }
713 +
714 + buffer += decoder.decode(value, { stream: true });
715 + const lines = buffer.split('\n');
716 + buffer = lines.pop() || '';
717 +
718 + for (const line of lines) {
719 + if (line.startsWith('data: ')) {
720 + const data = line.substring(6);
721 +
722 + if (data === '[DONE]') {
723 + //console.log("Received [DONE] signal");
724 +
725 + if (!accumulatedContent) {
726 + //console.log("No content received before [DONE]");
727 + $('.bot-message.temporary-message').remove();
728 + callMxChat(message, callback);
729 + return;
730 + }
731 +
732 + if (callback) {
733 + callback(accumulatedContent);
734 + }
735 + return;
736 + }
737 +
738 + try {
739 + const json = JSON.parse(data);
740 +
741 + // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
742 + if (json.chat_mode) {
743 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
744 + updateChatModeIndicator(json.chat_mode);
745 + }
746 +
747 + // Handle testing data
748 + if (json.testing_data && !testingDataReceived) {
749 + //console.log('Testing data received in stream:', json.testing_data);
750 + if (window.mxchatTestPanelInstance) {
751 + window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
752 + testingDataReceived = true;
753 + }
754 + }
755 + // Handle content streaming
756 + else if (json.content) {
757 + streamingStarted = true;
758 + accumulatedContent += json.content;
759 + updateStreamingMessage(accumulatedContent);
760 + }
761 + // Handle complete response in stream (fallback response)
762 + else if (json.text || json.message) {
763 + //console.log("Received complete response in stream:", json);
764 + handleNonStreamResponse(json, callback);
765 + return;
766 + }
767 + // Handle errors - UPDATED to properly display API errors
768 + else if (json.error) {
769 + //console.error("Streaming error:", json.error);
770 +
771 + // Get error message from various possible fields
772 + let errorMessage = json.error_message || json.message || json.text ||
773 + (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
774 +
775 + // Display the error directly in the chat
776 + replaceLastMessage("bot", errorMessage);
777 +
778 + if (callback) {
779 + callback(errorMessage);
780 + }
781 + return;
782 + }
783 + } catch (e) {
784 + //console.error('Error parsing SSE data:', e, 'Data:', data);
785 + }
786 + }
787 + }
788 +
789 + processStream();
790 + }).catch(streamError => {
791 + //console.error('Error reading stream:', streamError);
792 + $('.bot-message.temporary-message').remove();
793 + callMxChat(message, callback);
794 + });
795 + }
796 +
797 + processStream();
798 + })
799 + .catch(error => {
800 + //console.log('Streaming failed:', error);
801 +
802 + // Check if we have server error data with chat mode
803 + if (error && error.isServerError && error.data) {
804 + //console.log('Using server error response data');
805 +
806 + // Check for chat mode in error data
807 + if (error.data.chat_mode) {
808 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
809 + updateChatModeIndicator(error.data.chat_mode);
810 + }
811 +
812 + handleNonStreamResponse(error.data, callback);
813 + } else {
814 + // Only fall back to regular call if we don't have any response data
815 + //console.log('No response data available, falling back to regular call');
816 + $('.bot-message.temporary-message').remove();
817 + callMxChat(message, callback);
818 + }
819 + });
820 +}
821 +
822 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
823 +function handleNonStreamResponse(data, callback) {
824 + //console.log("Handling non-stream response:", data);
825 +
826 + // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
827 + if (data.chat_mode) {
828 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
829 + updateChatModeIndicator(data.chat_mode);
830 + }
831 +
832 + // Also check in data property if response is wrapped
833 + if (data.data && data.data.chat_mode) {
834 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
835 + updateChatModeIndicator(data.data.chat_mode);
836 + }
837 +
838 + // Remove temporary message
839 + $('.bot-message.temporary-message').remove();
840 +
841 + // SECURITY FIX: Check for errors FIRST
842 + if (data.success === false || (data.data && data.data.error_message)) {
843 + let errorMessage = "";
844 + let errorCode = "";
845 +
846 + // Check various possible error locations
847 + if (data.data && data.data.error_message) {
848 + errorMessage = data.data.error_message;
849 + errorCode = data.data.error_code || "";
850 + } else if (data.error_message) {
851 + errorMessage = data.error_message;
852 + errorCode = data.error_code || "";
853 + } else if (data.message) {
854 + errorMessage = data.message;
855 + } else if (typeof data.data === 'string') {
856 + errorMessage = data.data;
857 + } else {
858 + errorMessage = "An error occurred. Please try again or contact support.";
859 + }
860 +
861 + // Handle session reset action (IP changed, session expired, etc.)
862 + if (data.data && data.data.action === 'reset_session') {
863 + // Clear the old session and generate a new one
864 + resetChatSession();
865 + // Re-send the original message with the new session
866 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
867 + if (originalMessage) {
868 + $('.mxchat-input-holder textarea').data('pending-message', null);
869 + // Re-add the user message and thinking indicator
870 + appendMessage("user", originalMessage);
871 + appendThinkingMessage();
872 + scrollToBottom();
873 + // Determine whether to use streaming
874 + const currentModel = mxchatChat.model || 'gpt-4o';
875 + if (shouldUseStreaming(currentModel)) {
876 + callMxChatStream(originalMessage, callback);
877 + } else {
878 + callMxChat(originalMessage, callback);
879 + }
880 + }
881 + return;
882 + }
883 +
884 + // Format user-friendly error message
885 + let displayMessage = errorMessage;
886 + if (mxchatChat.is_admin) {
887 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
888 + }
889 +
890 + replaceLastMessage("bot", displayMessage);
891 +
892 + if (callback) {
893 + callback('');
894 + }
895 + return; // Exit early for errors
896 + }
897 +
898 + // Handle different response formats
899 + if (data.text || data.html || data.message) {
900 +
901 + // Apply response hooks
902 + if (data.text && typeof customMxChatFilter === 'function') {
903 + data.text = customMxChatFilter(data.text, "response");
904 + }
905 + if (data.message && typeof customMxChatFilter === 'function') {
906 + data.message = customMxChatFilter(data.message, "response");
907 + }
908 +
909 + // Display the response
910 + if (data.text && data.html) {
911 + replaceLastMessage("bot", data.text, data.html);
912 + } else if (data.text) {
913 + replaceLastMessage("bot", data.text);
914 + } else if (data.html) {
915 + replaceLastMessage("bot", "", data.html);
916 + } else if (data.message) {
917 + replaceLastMessage("bot", data.message);
918 + }
919 + }
920 +
921 + // Handle other response properties
922 + if (data.data && data.data.filename) {
923 + showActivePdf(data.data.filename);
924 + activePdfFile = data.data.filename;
925 + }
926 +
927 + if (data.redirect_url) {
928 + setTimeout(() => {
929 + window.location.href = data.redirect_url;
930 + }, 1500);
931 + }
932 +
933 + if (callback) {
934 + callback(data.text || data.message || '');
935 + }
936 +}
937 +// Enhanced updateChatModeIndicator function for immediate DOM updates
938 +function updateChatModeIndicator(mode) {
939 + //console.log("updateChatModeIndicator called with mode:", mode);
940 + const indicator = document.getElementById('chat-mode-indicator');
941 + if (indicator) {
942 + const oldText = indicator.textContent;
943 +
944 + if (mode === 'agent') {
945 + indicator.textContent = 'Live Agent';
946 + startPolling();
947 + //console.log("Set indicator to Live Agent");
948 + } else {
949 + // Everything else is AI mode
950 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
951 + indicator.textContent = customAiText;
952 + stopPolling();
953 + //console.log("Set indicator to AI Agent:", customAiText);
954 + }
955 +
956 + // Force immediate DOM update and reflow
957 + if (oldText !== indicator.textContent) {
958 + // Force a reflow to ensure the change is visible immediately
959 + indicator.style.display = 'none';
960 + indicator.offsetHeight; // Trigger reflow
961 + indicator.style.display = '';
962 +
963 + // Double-check after a brief moment to ensure the change stuck
964 + setTimeout(() => {
965 + //console.log("Final indicator text:", indicator.textContent);
966 + if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
967 + //console.warn("Mode indicator update failed, forcing update");
968 + indicator.textContent = 'Live Agent';
969 + } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
970 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
971 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
972 + indicator.textContent = customAiText;
973 + }
974 + }, 50);
975 + }
976 + } else {
977 + //console.error("Chat mode indicator element not found!");
978 + }
979 +}
980 +
981 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
982 +function handleNonStreamResponse(data, callback) {
983 + //console.log("Handling non-stream response:", data);
984 +
985 + // Remove temporary message
986 + $('.bot-message.temporary-message').remove();
987 +
988 + // Handle different response formats
989 + if (data.text || data.html || data.message) {
990 +
991 + // Apply response hooks
992 + if (data.text && typeof customMxChatFilter === 'function') {
993 + data.text = customMxChatFilter(data.text, "response");
994 + }
995 + if (data.message && typeof customMxChatFilter === 'function') {
996 + data.message = customMxChatFilter(data.message, "response");
997 + }
998 +
999 + // Handle chat mode updates for streaming responses too
1000 + handleChatModeUpdates(data, data.text || data.message);
1001 +
1002 + // Display the response
1003 + if (data.text && data.html) {
1004 + replaceLastMessage("bot", data.text, data.html);
1005 + } else if (data.text) {
1006 + replaceLastMessage("bot", data.text);
1007 + } else if (data.html) {
1008 + replaceLastMessage("bot", "", data.html);
1009 + } else if (data.message) {
1010 + replaceLastMessage("bot", data.message);
1011 + }
1012 + }
1013 +
1014 + // Handle other response properties
1015 + if (data.data && data.data.filename) {
1016 + showActivePdf(data.data.filename);
1017 + activePdfFile = data.data.filename;
1018 + }
1019 +
1020 + if (data.redirect_url) {
1021 + setTimeout(() => {
1022 + window.location.href = data.redirect_url;
1023 + }, 1500);
1024 + }
1025 +
1026 + if (callback) {
1027 + callback(data.text || data.message || '');
1028 + }
1029 +}
1030 +
1031 +// Function to update message during streaming
1032 +function updateStreamingMessage(content) {
1033 + // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1034 + if (typeof customMxChatFilter === 'function') {
1035 + content = customMxChatFilter(content, "response");
1036 + }
1037 +
1038 + const formattedContent = linkify(content);
1039 +
1040 + // Find the temporary message
1041 + const tempMessage = $('.bot-message.temporary-message').last();
1042 +
1043 + if (tempMessage.length) {
1044 + // Update existing message
1045 + tempMessage.html(formattedContent);
1046 + } else {
1047 + // Create new temporary message if it doesn't exist
1048 + appendMessage("bot", content, '', [], true);
1049 + }
1050 +}
1051 +
1052 +function isStreamingSupported(model) {
1053 + if (!model) return false;
1054 +
1055 + const modelPrefix = model.split('-')[0].toLowerCase();
1056 +
1057 + // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1058 + const isSupported = modelPrefix === 'gpt' ||
1059 + modelPrefix === 'o1' ||
1060 + modelPrefix === 'claude' ||
1061 + modelPrefix === 'grok' ||
1062 + modelPrefix === 'deepseek' ||
1063 + model === 'openrouter'; // Add this line - check full model name for OpenRouter
1064 +
1065 + return isSupported;
1066 +}
1067 +
1068 +// Update the event handlers to use the correct function names
1069 +$('#send-button').off('click').on('click', function() {
1070 + sendMessage(); // Use the updated sendMessage function
1071 +});
1072 +
1073 +// Override enter key handler
1074 +$('#chat-input').off('keypress').on('keypress', function(e) {
1075 + if (e.which == 13 && !e.shiftKey) {
1076 + e.preventDefault();
1077 + sendMessage(); // Use the updated sendMessage function
1078 + }
1079 +});
1080 +
1081 +
1082 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1083 + try {
1084 + // Determine styles based on sender type
1085 + let messageClass, bgColor, fontColor;
1086 +
1087 + if (sender === "user") {
1088 + messageClass = "user-message";
1089 + bgColor = userMessageBgColor;
1090 + fontColor = userMessageFontColor;
1091 + // Only sanitize user input
1092 + messageText = sanitizeUserInput(messageText);
1093 + } else if (sender === "agent") {
1094 + messageClass = "agent-message";
1095 + bgColor = liveAgentMessageBgColor;
1096 + fontColor = liveAgentMessageFontColor;
1097 + } else {
1098 + messageClass = "bot-message";
1099 + bgColor = botMessageBgColor;
1100 + fontColor = botMessageFontColor;
1101 + }
1102 +
1103 + const messageDiv = $('<div>')
1104 + .addClass(messageClass)
1105 + .attr('dir', 'auto')
1106 + .css({
1107 + 'background': bgColor,
1108 + 'color': fontColor,
1109 + 'margin-bottom': '1em'
1110 + });
1111 +
1112 + // Process the message content based on sender
1113 + let fullMessage;
1114 + if (sender === "user") {
1115 + // For user messages, apply linkify after sanitization
1116 + fullMessage = linkify(messageText);
1117 + } else {
1118 + // For bot/agent messages, preserve HTML
1119 + fullMessage = messageText;
1120 + }
1121 +
1122 + // Add images if provided
1123 + if (images && images.length > 0) {
1124 + fullMessage += '<div class="image-gallery" dir="auto">';
1125 + images.forEach(img => {
1126 + const safeTitle = sanitizeUserInput(img.title);
1127 + const safeUrl = encodeURI(img.image_url);
1128 + const safeThumbnail = encodeURI(img.thumbnail_url);
1129 +
1130 + fullMessage += `
1131 + <div style="margin-bottom: 10px;">
1132 + <strong>${safeTitle}</strong><br>
1133 + <a href="${safeUrl}" target="_blank">
1134 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1135 + </a>
1136 + </div>`;
1137 + });
1138 + fullMessage += '</div>';
1139 + }
1140 +
1141 + // Append HTML content if provided
1142 + if (messageHtml && sender !== "user") {
1143 + fullMessage += '<br><br>' + messageHtml;
1144 + }
1145 +
1146 + messageDiv.html(fullMessage);
1147 +
1148 + if (isTemporary) {
1149 + messageDiv.addClass('temporary-message');
1150 + }
1151 +
1152 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1153 + // FIXED: Use event delegation for link tracking
1154 + if (sender === "bot" || sender === "agent") {
1155 + attachLinkTracking(messageDiv, messageText);
1156 + }
1157 +
1158 + if (sender === "bot") {
1159 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1160 + if (lastUserMessage.length) {
1161 + scrollElementToTop(lastUserMessage);
1162 + }
1163 + }
1164 + });
1165 +
1166 + if (messageText.id) {
1167 + lastSeenMessageId = messageText.id;
1168 + hideNotification();
1169 + }
1170 + } catch (error) {
1171 + //console.error("Error rendering message:", error);
1172 + }
1173 +}
1174 +
1175 +// Helper function to attach link tracking with proper event handling
1176 +function attachLinkTracking(messageDiv, messageText) {
1177 + // Use a slight delay to ensure DOM is ready
1178 + setTimeout(function() {
1179 + const links = messageDiv.find('a[href]').not('[data-tracked]');
1180 +
1181 + links.each(function() {
1182 + const $link = $(this);
1183 + const originalHref = $link.attr('href');
1184 +
1185 + // Mark as tracked to avoid duplicate handlers
1186 + $link.attr('data-tracked', 'true');
1187 +
1188 + // Only track external URLs
1189 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1190 + // Remove any existing click handlers first
1191 + $link.off('click.tracking');
1192 +
1193 + // Add new click handler with namespace
1194 + $link.on('click.tracking', function(e) {
1195 + e.preventDefault();
1196 + e.stopPropagation();
1197 +
1198 + const messageContext = typeof messageText === 'string'
1199 + ? messageText.substring(0, 200)
1200 + : '';
1201 +
1202 + // Track the click
1203 + $.ajax({
1204 + url: mxchatChat.ajax_url,
1205 + type: 'POST',
1206 + data: {
1207 + action: 'mxchat_track_url_click',
1208 + session_id: getChatSession(),
1209 + url: originalHref,
1210 + message_context: messageContext,
1211 + nonce: mxchatChat.nonce
1212 + },
1213 + complete: function() {
1214 + // Always redirect, even if tracking fails
1215 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1216 + window.open(originalHref, '_blank');
1217 + } else {
1218 + window.location.href = originalHref;
1219 + }
1220 + }
1221 + });
1222 +
1223 + return false; // Extra insurance to prevent default
1224 + });
1225 + }
1226 + });
1227 + }, 100); // Small delay to ensure DOM is ready
1228 +}
1229 +
1230 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
1231 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1232 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1233 +
1234 + // Determine styles
1235 + let bgColor, fontColor;
1236 + if (sender === "user") {
1237 + bgColor = userMessageBgColor;
1238 + fontColor = userMessageFontColor;
1239 + } else if (sender === "agent") {
1240 + bgColor = liveAgentMessageBgColor;
1241 + fontColor = liveAgentMessageFontColor;
1242 + } else {
1243 + bgColor = botMessageBgColor;
1244 + fontColor = botMessageFontColor;
1245 + }
1246 +
1247 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1248 + // This prevents double-processing of URLs that are already formatted as HTML
1249 + var fullMessage;
1250 + if (sender === "user") {
1251 + // Always linkify user messages (they're plain text)
1252 + fullMessage = linkify(responseText);
1253 + } else {
1254 + // For bot/agent messages, check if HTML already exists
1255 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1256 + responseText.includes('<img') || responseText.includes('<div') ||
1257 + responseText.includes('<p>') || responseText.includes('<br>')) {
1258 + // Response already has HTML, don't process it
1259 + fullMessage = responseText;
1260 + } else {
1261 + // Plain text response, apply linkify
1262 + fullMessage = linkify(responseText);
1263 + }
1264 + }
1265 +
1266 + if (responseHtml) {
1267 + // Only add line breaks if there's actual text content before the HTML
1268 + if (fullMessage && fullMessage.trim()) {
1269 + fullMessage += '<br><br>' + responseHtml;
1270 + } else {
1271 + fullMessage = responseHtml;
1272 + }
1273 + }
1274 +
1275 + if (images.length > 0) {
1276 + fullMessage += '<div class="image-gallery" dir="auto">';
1277 + images.forEach(img => {
1278 + fullMessage += `
1279 + <div style="margin-bottom: 10px;">
1280 + <strong>${img.title}</strong><br>
1281 + <a href="${img.image_url}" target="_blank">
1282 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1283 + </a>
1284 + </div>`;
1285 + });
1286 + fullMessage += '</div>';
1287 + }
1288 +
1289 + if (lastMessageDiv.length) {
1290 + lastMessageDiv.fadeOut(200, function() {
1291 + $(this)
1292 + .html(fullMessage)
1293 + .removeClass('bot-message user-message')
1294 + .addClass(messageClass)
1295 + .attr('dir', 'auto')
1296 + .css({
1297 + 'background-color': bgColor,
1298 + 'color': fontColor,
1299 + })
1300 + .removeClass('temporary-message')
1301 + .fadeIn(200, function() {
1302 + // FIXED: Use the helper function for link tracking
1303 + if (sender === "bot" || sender === "agent") {
1304 + attachLinkTracking($(this), responseText);
1305 + }
1306 +
1307 + if (sender === "bot" || sender === "agent") {
1308 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1309 + if (lastUserMessage.length) {
1310 + scrollElementToTop(lastUserMessage);
1311 + }
1312 + // Show notification if chat is hidden
1313 + if ($('#floating-chatbot').hasClass('hidden')) {
1314 + showNotification();
1315 + }
1316 + }
1317 + });
1318 + });
1319 + } else {
1320 + appendMessage(sender, responseText, responseHtml, images);
1321 + }
1322 +}
1323 +
1324 +
1325 + function appendThinkingMessage() {
1326 + // Remove any existing thinking dots first
1327 + $('.thinking-dots').remove();
1328 +
1329 + // Retrieve the bot message font color and background color
1330 + var botMessageFontColor = mxchatChat.bot_message_font_color;
1331 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
1332 +
1333 +
1334 + var thinkingHtml = '<div class="thinking-dots-container">' +
1335 + '<div class="thinking-dots">' +
1336 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1337 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1338 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1339 + '</div>' +
1340 + '</div>';
1341 +
1342 + // Append the thinking dots to the chat container (or within the temporary message div)
1343 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1344 + scrollToBottom();
1345 + }
1346 +
1347 + function removeThinkingDots() {
1348 + $('.thinking-dots').closest('.temporary-message').remove();
1349 + }
1350 +
1351 + // ====================================
1352 + // TEXT FORMATTING & PROCESSING
1353 + // ====================================
1354 +
1355 + function linkify(inputText) {
1356 + if (!inputText) {
1357 + return '';
1358 + }
1359 +
1360 + // Helper function to check if URL is already encoded
1361 + function isUrlEncoded(url) {
1362 + // Check for % followed by exactly 2 hex digits
1363 + return /%[0-9a-fA-F]{2}/.test(url);
1364 + }
1365 +
1366 + // Helper function to safely encode URLs only if needed
1367 + function safeEncodeUrl(url) {
1368 + // If URL already contains encoded characters, return as-is
1369 + if (isUrlEncoded(url)) {
1370 + return url;
1371 + }
1372 + // Otherwise, encode it
1373 + return encodeURI(url);
1374 + }
1375 +
1376 + // Process markdown headers FIRST
1377 + let processedText = formatMarkdownHeaders(inputText);
1378 +
1379 + // Process text styling (bold, italic, strikethrough)
1380 + processedText = formatTextStyling(processedText);
1381 +
1382 + // Process code blocks BEFORE processing links
1383 + processedText = formatCodeBlocks(processedText);
1384 +
1385 + // NOW convert to paragraphs
1386 + processedText = convertNewlinesToBreaks(processedText);
1387 +
1388 + // IMPORTANT: Handle citation-style brackets FIRST [URL]
1389 + // This prevents them from being processed as markdown links
1390 + // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1391 + processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1392 + // Clean the URL of any trailing punctuation
1393 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1394 + const safeUrl = safeEncodeUrl(cleanUrl);
1395 + // Return as a proper link without the brackets
1396 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1397 + });
1398 +
1399 + // Process proper markdown links with text: [text](url)
1400 + // This MUST have non-empty text in the first brackets
1401 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1402 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1403 + // Make sure we have actual text (not just whitespace)
1404 + if (!text || !text.trim()) {
1405 + // If no text, treat the URL as the text
1406 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1407 + const safeUrl = safeEncodeUrl(cleanUrl);
1408 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1409 + }
1410 +
1411 + // Clean the URL
1412 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1413 + const safeUrl = safeEncodeUrl(cleanUrl);
1414 + const safeText = sanitizeUserInput(text);
1415 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1416 + });
1417 +
1418 + // Handle empty markdown links: [](url)
1419 + // This is a specific case where there's no text
1420 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1421 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1422 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1423 + const safeUrl = safeEncodeUrl(cleanUrl);
1424 + // Use the URL itself as the link text
1425 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1426 + });
1427 +
1428 + // Process phone numbers: [text](tel:number)
1429 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1430 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
1431 + const safePhone = safeEncodeUrl(phone);
1432 + const safeText = sanitizeUserInput(text);
1433 + return `<a href="${safePhone}">${safeText}</a>`;
1434 + });
1435 +
1436 + // Process mailto links: [text](mailto:email)
1437 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1438 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1439 + const safeMailto = safeEncodeUrl(mailto);
1440 + const safeText = sanitizeUserInput(text);
1441 + return `<a href="${safeMailto}">${safeText}</a>`;
1442 + });
1443 +
1444 + // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1445 + // Updated pattern to be more careful about what it matches
1446 + const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1447 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1448 + // Extra check: make sure this isn't already linked
1449 + if (match.includes('href=') || match.includes('</a>')) {
1450 + return match;
1451 + }
1452 +
1453 + // Clean trailing punctuation
1454 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1455 + const safeUrl = safeEncodeUrl(cleanUrl);
1456 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1457 + });
1458 +
1459 + // Process www. URLs - but NOT if they're already in <a> tags or brackets
1460 + const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1461 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1462 + // Extra check: make sure this isn't already linked
1463 + if (match.includes('href=') || match.includes('</a>')) {
1464 + return match;
1465 + }
1466 +
1467 + // Clean trailing punctuation
1468 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1469 + const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1470 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1471 + });
1472 +
1473 + return processedText;
1474 +}
1475 +
1476 + function formatMarkdownHeaders(text) {
1477 + // Handle h1 to h6 headers
1478 + return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1479 + const level = hashes.length;
1480 + return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1481 + });
1482 + }
1483 +
1484 +function formatTextStyling(text) {
1485 + // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1486 + const protectedSegments = [];
1487 + let protectedText = text;
1488 +
1489 + // Step 1a: Protect HTML href="..." attributes
1490 + protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1491 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1492 + protectedSegments.push(match);
1493 + return placeholder;
1494 + });
1495 +
1496 + // Step 1b: Protect Markdown links [text](url)
1497 + // This is crucial - we need to protect the URLs in markdown format
1498 + protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1499 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1500 + protectedSegments.push(match);
1501 + return placeholder;
1502 + });
1503 +
1504 + // Step 1c: Also protect bare URLs that might exist
1505 + protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1506 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1507 + protectedSegments.push(match);
1508 + return placeholder;
1509 + });
1510 +
1511 + // Step 2: Now apply text styling to the protected text
1512 + // Handle bold text (**text**)
1513 + protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1514 +
1515 + // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1516 + // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1517 + protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1518 +
1519 + // Handle underscores for italic - Safari-compatible (no lookbehind)
1520 + // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1521 + protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1522 +
1523 + // Handle strikethrough (~~text~~)
1524 + protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1525 +
1526 + // Step 3: Restore all protected segments
1527 + protectedSegments.forEach((original, index) => {
1528 + const placeholder = `__PROTECTED_${index}__`;
1529 + protectedText = protectedText.replace(placeholder, original);
1530 + });
1531 +
1532 + return protectedText;
1533 +}
1534 + function formatBoldText(text) {
1535 + // This function is kept for compatibility but now uses formatTextStyling
1536 + return formatTextStyling(text);
1537 + }
1538 +
1539 +function convertNewlinesToBreaks(text) {
1540 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1541 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1542 +
1543 + // Filter out empty paragraphs and wrap each paragraph in <p> tags
1544 + return paragraphs
1545 + .map(para => para.trim())
1546 + .filter(para => para.length > 0) // Remove empty paragraphs
1547 + .map(para => `<p>${para}</p>`)
1548 + .join('');
1549 +}
1550 + function formatCodeBlocks(text) {
1551 + // Handle fenced code blocks with language specification (```language)
1552 + text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1553 + const lang = language || 'text';
1554 + const escapedCode = escapeHtml(code.trim());
1555 + return `<div class="mxchat-code-block-container">
1556 + <div class="mxchat-code-header">
1557 + <span class="mxchat-code-language">${lang}</span>
1558 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1559 + </div>
1560 + <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1561 + </div>`;
1562 + });
1563 +
1564 + // Handle inline code with single backticks
1565 + text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1566 +
1567 + // Handle raw PHP tags (legacy support)
1568 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1569 + const escapedCode = escapeHtml(match);
1570 + return `<div class="mxchat-code-block-container">
1571 + <div class="mxchat-code-header">
1572 + <span class="mxchat-code-language">php</span>
1573 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1574 + </div>
1575 + <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1576 + </div>`;
1577 + });
1578 +
1579 + return text;
1580 + }
1581 +
1582 + function sanitizeUserInput(text) {
1583 + const div = document.createElement('div');
1584 + div.textContent = text;
1585 + return div.innerHTML;
1586 + }
1587 +
1588 + function escapeHtml(unsafe) {
1589 + // Skip escaping if it's already escaped or contains HTML code block markup
1590 + if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1591 + unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1592 + return unsafe;
1593 + }
1594 +
1595 + return unsafe
1596 + .replace(/&/g, "&amp;")
1597 + .replace(/</g, "&lt;")
1598 + .replace(/>/g, "&gt;")
1599 + .replace(/"/g, "&quot;")
1600 + .replace(/'/g, "&#039;");
1601 + }
1602 +
1603 + function decodeHTMLEntities(text) {
1604 + var textArea = document.createElement('textarea');
1605 + textArea.innerHTML = text;
1606 + return textArea.value;
1607 + }
1608 +
1609 + // ====================================
1610 + // UI & SCROLLING CONTROLS
1611 + // ====================================
1612 +
1613 + function scrollToBottom(instant = false) {
1614 + var chatBox = $('#chat-box');
1615 + if (instant) {
1616 + // Instantly set the scroll position to the bottom
1617 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
1618 + } else {
1619 + // Use requestAnimationFrame for smoother scrolling if needed
1620 + let start = null;
1621 + const scrollHeight = chatBox.prop("scrollHeight");
1622 + const initialScroll = chatBox.scrollTop();
1623 + const distance = scrollHeight - initialScroll;
1624 + const duration = 500; // Duration in ms
1625 +
1626 + function smoothScroll(timestamp) {
1627 + if (!start) start = timestamp;
1628 + const progress = timestamp - start;
1629 + const currentScroll = initialScroll + (distance * (progress / duration));
1630 + chatBox.scrollTop(currentScroll);
1631 +
1632 + if (progress < duration) {
1633 + requestAnimationFrame(smoothScroll);
1634 + } else {
1635 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1636 + }
1637 + }
1638 +
1639 + requestAnimationFrame(smoothScroll);
1640 + }
1641 + }
1642 +
1643 + function scrollElementToTop(element) {
1644 + var chatBox = $('#chat-box');
1645 + var elementTop = element.position().top + chatBox.scrollTop();
1646 + chatBox.animate({ scrollTop: elementTop }, 500);
1647 + }
1648 +
1649 + function showChatWidget() {
1650 + // First ensure display is set
1651 + $('#floating-chatbot-button').css('display', 'flex');
1652 + // Then handle the fade
1653 + $('#floating-chatbot-button').fadeTo(500, 1);
1654 + // Force visibility
1655 + $('#floating-chatbot-button').removeClass('hidden');
1656 + //console.log('Showing widget');
1657 + }
1658 +
1659 + function hideChatWidget() {
1660 + $('#floating-chatbot-button').css('display', 'none');
1661 + $('#floating-chatbot-button').addClass('hidden');
1662 + //console.log('Hiding widget');
1663 + }
1664 +
1665 + function disableScroll() {
1666 + if (isMobile()) {
1667 + $('body').css('overflow', 'hidden');
1668 + }
1669 + }
1670 +
1671 + function enableScroll() {
1672 + if (isMobile()) {
1673 + $('body').css('overflow', '');
1674 + }
1675 + }
1676 +
1677 + function isMobile() {
1678 + // This can be a simple check, or more sophisticated detection of mobile devices
1679 + return window.innerWidth <= 768; // Example threshold for mobile devices
1680 + }
1681 +
1682 + function setFullHeight() {
1683 + var vh = $(window).innerHeight() * 0.01;
1684 + $(':root').css('--vh', vh + 'px');
1685 + }
1686 +
1687 +
1688 + // ====================================
1689 + // NOTIFICATION SYSTEM
1690 + // ====================================
1691 +
1692 + function createNotificationBadge() {
1693 + //console.log("Creating notification badge...");
1694 + const chatButton = document.getElementById('floating-chatbot-button');
1695 + //console.log("Chat button found:", !!chatButton);
1696 +
1697 + if (!chatButton) return;
1698 +
1699 + // Remove any existing badge first
1700 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
1701 + if (existingBadge) {
1702 + //console.log("Removing existing badge");
1703 + existingBadge.remove();
1704 + }
1705 +
1706 + notificationBadge = document.createElement('div');
1707 + notificationBadge.className = 'chat-notification-badge';
1708 + notificationBadge.style.cssText = `
1709 + display: none;
1710 + position: absolute;
1711 + top: -5px;
1712 + right: -5px;
1713 + background-color: red;
1714 + color: white;
1715 + border-radius: 50%;
1716 + padding: 4px 8px;
1717 + font-size: 12px;
1718 + font-weight: bold;
1719 + z-index: 10001;
1720 + `;
1721 + chatButton.style.position = 'relative';
1722 + chatButton.appendChild(notificationBadge);
1723 +
1724 + }
1725 +
1726 + function showNotification() {
1727 + const badge = document.getElementById('chat-notification-badge');
1728 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
1729 + badge.style.display = 'block';
1730 + badge.textContent = '1';
1731 + }
1732 + }
1733 +
1734 + function hideNotification() {
1735 + const badge = document.getElementById('chat-notification-badge');
1736 + if (badge) {
1737 + badge.style.display = 'none';
1738 + }
1739 + }
1740 +
1741 + function startNotificationChecking() {
1742 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1743 + if (!chatPersistenceEnabled) return;
1744 +
1745 + createNotificationBadge();
1746 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
1747 + }
1748 +
1749 + function stopNotificationChecking() {
1750 + if (notificationCheckInterval) {
1751 + clearInterval(notificationCheckInterval);
1752 + }
1753 + }
1754 +
1755 + function checkForNewMessages() {
1756 + const sessionId = getChatSession();
1757 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1758 +
1759 + if (!chatPersistenceEnabled) return;
1760 +
1761 + $.ajax({
1762 + url: mxchatChat.ajax_url,
1763 + type: 'POST',
1764 + data: {
1765 + action: 'mxchat_check_new_messages',
1766 + session_id: sessionId,
1767 + last_seen_id: lastSeenMessageId,
1768 + nonce: mxchatChat.nonce
1769 + },
1770 + success: function(response) {
1771 + if (response.success && response.data.hasNewMessages) {
1772 + showNotification();
1773 + }
1774 + }
1775 + });
1776 + }
1777 +
1778 +
1779 + // ====================================
1780 + // LIVE AGENT FUNCTIONALITY
1781 + // ====================================
1782 +
1783 +function updateChatModeIndicator(mode) {
1784 + //console.log("updateChatModeIndicator called with mode:", mode);
1785 + const indicator = document.getElementById('chat-mode-indicator');
1786 + if (indicator) {
1787 + const oldText = indicator.textContent;
1788 +
1789 + if (mode === 'agent') {
1790 + indicator.textContent = 'Live Agent';
1791 + startPolling();
1792 + //console.log("Set indicator to Live Agent");
1793 + } else {
1794 + // Everything else is AI mode
1795 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1796 + indicator.textContent = customAiText;
1797 + stopPolling();
1798 + //console.log("Set indicator to AI Agent:", customAiText);
1799 + }
1800 +
1801 + // Force immediate DOM update
1802 + if (oldText !== indicator.textContent) {
1803 + // Force a reflow to ensure the change is visible immediately
1804 + indicator.offsetHeight;
1805 +
1806 + // Double-check after a brief moment
1807 + setTimeout(() => {
1808 + //console.log("Final indicator text:", indicator.textContent);
1809 + }, 50);
1810 + }
1811 + } else {
1812 + //console.error("Chat mode indicator element not found!");
1813 + }
1814 +}
1815 +
1816 + function startPolling() {
1817 + // Clear any existing interval first
1818 + stopPolling();
1819 + // Start new polling interval
1820 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1821 + //console.log("Started agent message polling");
1822 + }
1823 +
1824 + function stopPolling() {
1825 + if (pollingInterval) {
1826 + clearInterval(pollingInterval);
1827 + pollingInterval = null;
1828 + //console.log("Stopped agent message polling");
1829 + }
1830 + }
1831 +
1832 +function checkForAgentMessages() {
1833 + const sessionId = getChatSession();
1834 + $.ajax({
1835 + url: mxchatChat.ajax_url,
1836 + type: 'POST',
1837 + dataType: 'json',
1838 + data: {
1839 + action: 'mxchat_fetch_new_messages',
1840 + session_id: sessionId,
1841 + last_seen_id: lastSeenMessageId,
1842 + persistence_enabled: 'true', // Add this too
1843 + nonce: mxchatChat.nonce
1844 + },
1845 + success: function (response) {
1846 + if (response.success && response.data?.new_messages) {
1847 + let hasNewMessage = false;
1848 +
1849 + response.data.new_messages.forEach(function (message) {
1850 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
1851 + hasNewMessage = true;
1852 + // CHANGE THIS LINE:
1853 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1854 + lastSeenMessageId = message.id;
1855 + processedMessageIds.add(message.id);
1856 + }
1857 + });
1858 +
1859 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1860 + showNotification();
1861 + }
1862 +
1863 + scrollToBottom(true);
1864 + }
1865 + },
1866 + error: function (xhr, status, error) {
1867 + //console.error("Polling error:", xhr, status, error);
1868 + }
1869 + });
1870 +}
1871 +
1872 + // ====================================
1873 + // CHAT HISTORY & PERSISTENCE
1874 + // ====================================
1875 +// Update the loadChatHistory function:
1876 +function loadChatHistory() {
1877 + // Prevent duplicate loading
1878 + if (chatHistoryLoaded) {
1879 + // console.log('Chat history already loaded, skipping...');
1880 + return;
1881 + }
1882 +
1883 + var sessionId = getChatSession();
1884 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
1885 +
1886 + if (chatPersistenceEnabled && sessionId) {
1887 + $.ajax({
1888 + url: mxchatChat.ajax_url,
1889 + type: 'POST',
1890 + dataType: 'json',
1891 + data: {
1892 + action: 'mxchat_fetch_conversation_history',
1893 + session_id: sessionId
1894 + },
1895 + success: function(response) {
1896 + // Handle session reset (IP changed while user was away)
1897 + if (response.success === false && response.data && response.data.action === 'reset_session') {
1898 + // Silently reset session - user will start fresh
1899 + resetChatSession();
1900 + chatHistoryLoaded = true; // Prevent retry loop
1901 + return;
1902 + }
1903 +
1904 + // Check if the response indicates success
1905 + if (response.success) {
1906 + // Handle case where conversation data exists and is an array
1907 + if (response.data && Array.isArray(response.data.conversation)) {
1908 + var $chatBox = $('#chat-box');
1909 + var $fragment = $(document.createDocumentFragment());
1910 + let highestMessageId = lastSeenMessageId;
1911 +
1912 + // Update chat mode if provided
1913 + if (response.data.chat_mode) {
1914 + updateChatModeIndicator(response.data.chat_mode);
1915 + }
1916 +
1917 + // Only process if there are actual messages
1918 + if (response.data.conversation.length > 0) {
1919 + // IMPORTANT: Clear existing messages before loading history
1920 + $chatBox.empty();
1921 +
1922 + $.each(response.data.conversation, function(index, message) {
1923 + // Skip agent messages if persistence is off
1924 + if (!chatPersistenceEnabled && message.role === 'agent') {
1925 + return;
1926 + }
1927 +
1928 + var messageClass, messageBgColor, messageFontColor;
1929 +
1930 + switch (message.role) {
1931 + case 'user':
1932 + messageClass = 'user-message';
1933 + messageBgColor = userMessageBgColor;
1934 + messageFontColor = userMessageFontColor;
1935 + break;
1936 + case 'agent':
1937 + messageClass = 'agent-message';
1938 + messageBgColor = liveAgentMessageBgColor;
1939 + messageFontColor = liveAgentMessageFontColor;
1940 + break;
1941 + default:
1942 + messageClass = 'bot-message';
1943 + messageBgColor = botMessageBgColor;
1944 + messageFontColor = botMessageFontColor;
1945 + break;
1946 + }
1947 +
1948 + var messageElement = $('<div>').addClass(messageClass)
1949 + .css({
1950 + 'background': messageBgColor,
1951 + 'color': messageFontColor
1952 + });
1953 +
1954 + var content = message.content;
1955 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
1956 + content = decodeHTMLEntities(content);
1957 +
1958 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
1959 + messageElement.html(content);
1960 + } else {
1961 + var formattedContent = linkify(content);
1962 + messageElement.html(formattedContent);
1963 + }
1964 +
1965 + $fragment.append(messageElement);
1966 +
1967 + // Track message IDs
1968 + if (message.id) {
1969 + highestMessageId = Math.max(highestMessageId, message.id);
1970 + processedMessageIds.add(message.id);
1971 + }
1972 + });
1973 +
1974 + // Only append messages and scroll if we have content
1975 + $chatBox.append($fragment);
1976 + scrollToBottom(true);
1977 +
1978 + // Collapse quick questions if we have conversation history
1979 + if (hasQuickQuestions()) {
1980 + collapseQuickQuestions();
1981 + }
1982 +
1983 + // Update lastSeenMessageId after history loads
1984 + lastSeenMessageId = highestMessageId;
1985 +
1986 + // Only update chat mode if persistence is enabled and we have messages
1987 + if (chatPersistenceEnabled) {
1988 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
1989 + if (lastMessage.role === 'agent') {
1990 + updateChatModeIndicator('agent');
1991 + }
1992 + }
1993 +
1994 + // Mark as loaded ONLY after successful load
1995 + chatHistoryLoaded = true;
1996 + }
1997 + }
1998 + }
1999 + },
2000 + error: function(xhr, status, error) {
2001 + //console.error("AJAX error loading chat history:", status, error);
2002 + }
2003 + });
2004 + }
2005 +}
2006 +
2007 +
2008 + // ====================================
2009 + // FILE UPLOAD FUNCTIONALITY
2010 + // ====================================
2011 +
2012 + function addSafeEventListener(elementId, eventType, handler) {
2013 + const element = document.getElementById(elementId);
2014 + if (element) {
2015 + element.addEventListener(eventType, handler);
2016 + }
2017 + }
2018 +
2019 + function showActivePdf(filename) {
2020 + const container = document.getElementById('active-pdf-container');
2021 + const nameElement = document.getElementById('active-pdf-name');
2022 +
2023 + if (!container || !nameElement) {
2024 + //console.error('PDF container elements not found');
2025 + return;
2026 + }
2027 +
2028 + nameElement.textContent = filename;
2029 + container.style.display = 'flex';
2030 + }
2031 +
2032 + function showActiveWord(filename) {
2033 + const container = document.getElementById('active-word-container');
2034 + const nameElement = document.getElementById('active-word-name');
2035 +
2036 + if (!container || !nameElement) {
2037 + //console.error('Word document container elements not found');
2038 + return;
2039 + }
2040 +
2041 + nameElement.textContent = filename;
2042 + container.style.display = 'flex';
2043 + }
2044 +
2045 + function removeActivePdf() {
2046 + const container = document.getElementById('active-pdf-container');
2047 + const nameElement = document.getElementById('active-pdf-name');
2048 +
2049 + if (!container || !nameElement || !activePdfFile) return;
2050 +
2051 + fetch(mxchatChat.ajax_url, {
2052 + method: 'POST',
2053 + headers: {
2054 + 'Content-Type': 'application/x-www-form-urlencoded',
2055 + },
2056 + body: new URLSearchParams({
2057 + 'action': 'mxchat_remove_pdf',
2058 + 'session_id': sessionId,
2059 + 'nonce': mxchatChat.nonce
2060 + })
2061 + })
2062 + .then(response => response.json())
2063 + .then(data => {
2064 + if (data.success) {
2065 + container.style.display = 'none';
2066 + nameElement.textContent = '';
2067 + activePdfFile = null;
2068 + appendMessage('bot', 'PDF removed.');
2069 + }
2070 + })
2071 + .catch(error => {
2072 + //console.error('Error removing PDF:', error);
2073 + });
2074 + }
2075 +
2076 + function removeActiveWord() {
2077 + const container = document.getElementById('active-word-container');
2078 + const nameElement = document.getElementById('active-word-name');
2079 +
2080 + if (!container || !nameElement || !activeWordFile) return;
2081 +
2082 + fetch(mxchatChat.ajax_url, {
2083 + method: 'POST',
2084 + headers: {
2085 + 'Content-Type': 'application/x-www-form-urlencoded',
2086 + },
2087 + body: new URLSearchParams({
2088 + 'action': 'mxchat_remove_word',
2089 + 'session_id': sessionId,
2090 + 'nonce': mxchatChat.nonce
2091 + })
2092 + })
2093 + .then(response => response.json())
2094 + .then(data => {
2095 + if (data.success) {
2096 + container.style.display = 'none';
2097 + nameElement.textContent = '';
2098 + activeWordFile = null;
2099 + appendMessage('bot', 'Word document removed.');
2100 + }
2101 + })
2102 + .catch(error => {
2103 + //console.error('Error removing Word document:', error);
2104 + });
2105 + }
2106 +
2107 + // ====================================
2108 + // CONSENT & COMPLIANCE (GDPR)
2109 + // ====================================
2110 +
2111 + function initializeChatVisibility() {
2112 + //console.log('Initializing chat visibility');
2113 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2114 + mxchatChat.complianz_toggle === '1' ||
2115 + mxchatChat.complianz_toggle === 1;
2116 +
2117 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2118 + // Initial check
2119 + checkConsentAndShowChat();
2120 +
2121 + // Listen for consent changes
2122 + $(document).on('cmplz_status_change', function(event) {
2123 + //console.log('Status change detected');
2124 + checkConsentAndShowChat();
2125 + });
2126 + } else {
2127 + // If Complianz is not enabled, always show
2128 + $('#floating-chatbot-button')
2129 + .css('display', 'flex')
2130 + .removeClass('hidden no-consent')
2131 + .fadeTo(500, 1);
2132 +
2133 + // Also check pre-chat message when Complianz is not enabled
2134 + checkPreChatDismissal();
2135 + }
2136 + }
2137 +
2138 +
2139 + function checkConsentAndShowChat() {
2140 + var consentStatus = cmplz_has_consent('marketing');
2141 + var consentType = complianz.consenttype;
2142 +
2143 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2144 +
2145 + let $widget = $('#floating-chatbot-button');
2146 + let $chatbot = $('#floating-chatbot');
2147 + let $preChat = $('#pre-chat-message');
2148 +
2149 + if (consentStatus === true) {
2150 + //console.log('Consent granted - showing widget');
2151 + $widget
2152 + .removeClass('no-consent')
2153 + .css('display', 'flex')
2154 + .removeClass('hidden')
2155 + .fadeTo(500, 1);
2156 + $chatbot.removeClass('no-consent');
2157 +
2158 + // Show pre-chat message if not dismissed
2159 + checkPreChatDismissal();
2160 + } else {
2161 + //console.log('No consent - hiding widget');
2162 + $widget
2163 + .addClass('no-consent')
2164 + .fadeTo(500, 0, function() {
2165 + $(this)
2166 + .css('display', 'none')
2167 + .addClass('hidden');
2168 + });
2169 + $chatbot.addClass('no-consent');
2170 +
2171 + // Hide pre-chat message when no consent
2172 + $preChat.hide();
2173 + }
2174 + }
2175 +
2176 +
2177 + // ====================================
2178 + // PRE-CHAT MESSAGE HANDLING
2179 + // ====================================
2180 +
2181 + function checkPreChatDismissal() {
2182 + $.ajax({
2183 + url: mxchatChat.ajax_url,
2184 + type: 'POST',
2185 + data: {
2186 + action: 'mxchat_check_pre_chat_message_status',
2187 + _ajax_nonce: mxchatChat.nonce
2188 + },
2189 + success: function(response) {
2190 + if (response.success && !response.data.dismissed) {
2191 + $('#pre-chat-message').fadeIn(250);
2192 + } else {
2193 + $('#pre-chat-message').hide();
2194 + }
2195 + },
2196 + error: function() {
2197 + //console.error('Failed to check pre-chat message dismissal status.');
2198 + }
2199 + });
2200 + }
2201 +
2202 + function handlePreChatDismissal() {
2203 + $('#pre-chat-message').fadeOut(200);
2204 + $.ajax({
2205 + url: mxchatChat.ajax_url,
2206 + type: 'POST',
2207 + data: {
2208 + action: 'mxchat_dismiss_pre_chat_message',
2209 + _ajax_nonce: mxchatChat.nonce
2210 + },
2211 + success: function() {
2212 + $('#pre-chat-message').hide();
2213 + },
2214 + error: function() {
2215 + //console.error('Failed to dismiss pre-chat message.');
2216 + }
2217 + });
2218 + }
2219 +
2220 +
2221 + // ====================================
2222 + // UTILITY FUNCTIONS
2223 + // ====================================
2224 +
2225 + function copyToClipboard(text) {
2226 + var tempInput = $('<input>');
2227 + $('body').append(tempInput);
2228 + tempInput.val(text).select();
2229 + document.execCommand('copy');
2230 + tempInput.remove();
2231 + }
2232 +
2233 +
2234 + function isImageHtml(str) {
2235 + return str.startsWith('<img') && str.endsWith('>');
2236 + }
2237 +
2238 +
2239 + // ====================================
2240 + // EVENT HANDLERS & INITIALIZATION
2241 + // ====================================
2242 +
2243 +$(document).on('click', '.mxchat-popular-question', function () {
2244 + var question = $(this).text();
2245 +
2246 + // Append the question as if the user typed it
2247 + appendMessage("user", question);
2248 +
2249 + // Only collapse if there are questions
2250 + if (hasQuickQuestions()) {
2251 + collapseQuickQuestions();
2252 + }
2253 +
2254 + // Send the question to the server
2255 + sendMessageToChatbot(question);
2256 +});
2257 +
2258 +$(document).on('click', '.questions-toggle-btn', function(e) {
2259 + e.preventDefault();
2260 + e.stopPropagation();
2261 + expandQuickQuestions();
2262 +});
2263 +
2264 +$(document).on('click', '.questions-collapse-btn', function(e) {
2265 + e.preventDefault();
2266 + e.stopPropagation();
2267 + collapseQuickQuestions();
2268 +});
2269 +
2270 + // Chatbot visibility toggle handlers
2271 + $(document).on('click', '#floating-chatbot-button', function() {
2272 + var chatbot = $('#floating-chatbot');
2273 + if (chatbot.hasClass('hidden')) {
2274 + chatbot.removeClass('hidden').addClass('visible');
2275 + $(this).addClass('hidden');
2276 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
2277 + disableScroll();
2278 + $('#pre-chat-message').fadeOut(250);
2279 + } else {
2280 + chatbot.removeClass('visible').addClass('hidden');
2281 + $(this).removeClass('hidden');
2282 + enableScroll();
2283 + checkPreChatDismissal();
2284 + }
2285 + });
2286 +
2287 + $(document).on('click', '#exit-chat-button', function() {
2288 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2289 + $('#floating-chatbot-button').removeClass('hidden');
2290 + enableScroll();
2291 + });
2292 +
2293 + $(document).on('click', '.close-pre-chat-message', function(e) {
2294 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2295 + $('#pre-chat-message').fadeOut(200, function() {
2296 + $(this).remove();
2297 + });
2298 + });
2299 +
2300 +
2301 + // PDF upload button handlers
2302 + if (document.getElementById('pdf-upload-btn')) {
2303 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2304 + document.getElementById('pdf-upload').click();
2305 + });
2306 + }
2307 +
2308 + // Word upload button handlers
2309 + if (document.getElementById('word-upload-btn')) {
2310 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2311 + document.getElementById('word-upload').click();
2312 + });
2313 + }
2314 +
2315 + // PDF file input change handler
2316 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2317 + const file = e.target.files[0];
2318 +
2319 + if (!file || file.type !== 'application/pdf') {
2320 + alert('Please select a valid PDF file.');
2321 + return;
2322 + }
2323 +
2324 + if (!sessionId) {
2325 + //console.error('No session ID found');
2326 + alert('Error: No session ID found');
2327 + return;
2328 + }
2329 +
2330 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2331 + //console.error('mxchatChat not properly configured:', mxchatChat);
2332 + alert('Error: Ajax configuration missing');
2333 + return;
2334 + }
2335 +
2336 + // Disable buttons and show loading state
2337 + const uploadBtn = document.getElementById('pdf-upload-btn');
2338 + const sendBtn = document.getElementById('send-button');
2339 + const originalBtnContent = uploadBtn.innerHTML;
2340 +
2341 + try {
2342 + const formData = new FormData();
2343 + formData.append('action', 'mxchat_upload_pdf');
2344 + formData.append('pdf_file', file);
2345 + formData.append('session_id', sessionId);
2346 + formData.append('nonce', mxchatChat.nonce);
2347 +
2348 + uploadBtn.disabled = true;
2349 + sendBtn.disabled = true;
2350 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2351 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2352 + </svg>`;
2353 +
2354 + const response = await fetch(mxchatChat.ajax_url, {
2355 + method: 'POST',
2356 + body: formData
2357 + });
2358 +
2359 + const data = await response.json();
2360 +
2361 + if (data.success) {
2362 + // Hide popular questions if they exist
2363 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2364 + if (hasQuickQuestions()) {
2365 + collapseQuickQuestions();
2366 + }
2367 +
2368 + // Show the active PDF name
2369 + showActivePdf(data.data.filename);
2370 +
2371 + appendMessage('bot', data.data.message);
2372 + scrollToBottom();
2373 + activePdfFile = data.data.filename;
2374 + } else {
2375 + //console.error('Upload failed:', data.data);
2376 + alert('Failed to upload PDF. Please try again.');
2377 + }
2378 + } catch (error) {
2379 + //console.error('Upload error:', error);
2380 + alert('Error uploading file. Please try again.');
2381 + } finally {
2382 + uploadBtn.disabled = false;
2383 + sendBtn.disabled = false;
2384 + uploadBtn.innerHTML = originalBtnContent;
2385 + this.value = ''; // Reset file input
2386 + }
2387 + });
2388 +
2389 + // Word file input change handler
2390 + addSafeEventListener('word-upload', 'change', async function(e) {
2391 + const file = e.target.files[0];
2392 +
2393 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2394 + alert('Please select a valid Word document (.docx).');
2395 + return;
2396 + }
2397 +
2398 + if (!sessionId) {
2399 + //console.error('No session ID found');
2400 + alert('Error: No session ID found');
2401 + return;
2402 + }
2403 +
2404 + // Disable buttons and show loading state
2405 + const uploadBtn = document.getElementById('word-upload-btn');
2406 + const sendBtn = document.getElementById('send-button');
2407 + const originalBtnContent = uploadBtn.innerHTML;
2408 +
2409 + try {
2410 + const formData = new FormData();
2411 + formData.append('action', 'mxchat_upload_word');
2412 + formData.append('word_file', file);
2413 + formData.append('session_id', sessionId);
2414 + formData.append('nonce', mxchatChat.nonce);
2415 +
2416 + uploadBtn.disabled = true;
2417 + sendBtn.disabled = true;
2418 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2419 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2420 + </svg>`;
2421 +
2422 + const response = await fetch(mxchatChat.ajax_url, {
2423 + method: 'POST',
2424 + body: formData
2425 + });
2426 +
2427 + const data = await response.json();
2428 +
2429 + if (data.success) {
2430 + // Hide popular questions if they exist
2431 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2432 + if (hasQuickQuestions()) {
2433 + collapseQuickQuestions();
2434 + }
2435 +
2436 + // Show the active Word document name
2437 + showActiveWord(data.data.filename);
2438 +
2439 + appendMessage('bot', data.data.message);
2440 + scrollToBottom();
2441 + activeWordFile = data.data.filename;
2442 + } else {
2443 + //console.error('Upload failed:', data.data);
2444 + alert('Failed to upload Word document. Please try again.');
2445 + }
2446 + } catch (error) {
2447 + //console.error('Upload error:', error);
2448 + alert('Error uploading file. Please try again.');
2449 + } finally {
2450 + uploadBtn.disabled = false;
2451 + sendBtn.disabled = false;
2452 + uploadBtn.innerHTML = originalBtnContent;
2453 + this.value = ''; // Reset file input
2454 + }
2455 + });
2456 +
2457 + // Remove button click handlers
2458 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2459 + e.preventDefault();
2460 + e.stopPropagation();
2461 + removeActivePdf();
2462 + });
2463 +
2464 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2465 + e.preventDefault();
2466 + e.stopPropagation();
2467 + removeActiveWord();
2468 + });
2469 +
2470 + // Window resize handlers
2471 + $(window).on('resize orientationchange', function() {
2472 + setFullHeight();
2473 + });
2474 +
2475 +
2476 + // ====================================
2477 + // TOOLBAR & STYLING SETUP
2478 + // ====================================
2479 +
2480 + // Apply toolbar settings
2481 + if (mxchatChat.chat_toolbar_toggle === 'on') {
2482 + $('.chat-toolbar').show();
2483 + } else {
2484 + $('.chat-toolbar').hide();
2485 + }
2486 +
2487 + // Apply toolbar icon colors
2488 + const toolbarElements = [
2489 + '#mxchat-chatbot .toolbar-btn svg',
2490 + '#mxchat-chatbot .active-pdf-name',
2491 + '#mxchat-chatbot .active-word-name',
2492 + '#mxchat-chatbot .remove-pdf-btn svg',
2493 + '#mxchat-chatbot .remove-word-btn svg',
2494 + '#mxchat-chatbot .toolbar-perplexity svg'
2495 + ];
2496 +
2497 + toolbarElements.forEach(selector => {
2498 + $(selector).css({
2499 + 'fill': toolbarIconColor,
2500 + 'stroke': toolbarIconColor,
2501 + 'color': toolbarIconColor
2502 + });
2503 + });
2504 +
2505 +
2506 +// ====================================
2507 +// EMAIL COLLECTION SETUP - FIXED VERSION
2508 +// ====================================
2509 +// Only run email collection setup if it's enabled
2510 +if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2511 + //console.log('Email collection is enabled, setting up handlers...');
2512 +
2513 + // Email collection form setup and handlers
2514 + const emailForm = document.getElementById('email-collection-form');
2515 + const emailBlocker = document.getElementById('email-blocker');
2516 + const chatbotWrapper = document.getElementById('chat-container');
2517 +
2518 + if (emailForm && emailBlocker && chatbotWrapper) {
2519 +
2520 + // Add loading state management
2521 + let isSubmitting = false;
2522 +
2523 + // Optimized UI transition functions
2524 + function showEmailForm() {
2525 + emailBlocker.style.display = 'flex';
2526 + chatbotWrapper.style.display = 'none';
2527 + }
2528 +
2529 + function showChatContainer() {
2530 + // Show chat immediately without delay
2531 + emailBlocker.style.display = 'none';
2532 + chatbotWrapper.style.display = 'flex';
2533 +
2534 + // Load chat history only after showing chat container
2535 + if (typeof loadChatHistory === 'function') {
2536 + loadChatHistory();
2537 + }
2538 + }
2539 +
2540 + // Enhanced email validation
2541 + function isValidEmail(email) {
2542 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2543 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2544 + }
2545 +
2546 + // Enhanced name validation
2547 + function isValidName(name) {
2548 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2549 + }
2550 +
2551 + // Show loading state with spinner
2552 + function setSubmissionState(loading) {
2553 + const submitButton = document.getElementById('email-submit-button');
2554 + const emailInput = document.getElementById('user-email');
2555 + const nameInput = document.getElementById('user-name');
2556 +
2557 + if (loading) {
2558 + isSubmitting = true;
2559 + if (submitButton) submitButton.disabled = true;
2560 + if (emailInput) emailInput.disabled = true;
2561 + if (nameInput) nameInput.disabled = true;
2562 +
2563 + // Store original content and add spinner
2564 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2565 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2566 +
2567 + // Add loading spinner while keeping original text
2568 + const originalText = submitButton.textContent;
2569 + submitButton.innerHTML = `
2570 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2571 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2572 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2573 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2574 + </circle>
2575 + </svg>
2576 + ${originalText}
2577 + `;
2578 +
2579 + submitButton.style.opacity = '0.8';
2580 + }
2581 + } else {
2582 + isSubmitting = false;
2583 + if (submitButton) submitButton.disabled = false;
2584 + if (emailInput) emailInput.disabled = false;
2585 + if (nameInput) nameInput.disabled = false;
2586 +
2587 + // Restore original content
2588 + if (submitButton) {
2589 + const originalHtml = submitButton.getAttribute('data-original-html');
2590 + if (originalHtml) {
2591 + submitButton.innerHTML = originalHtml;
2592 + }
2593 + submitButton.style.opacity = '1';
2594 + }
2595 + }
2596 + }
2597 +
2598 + // Error display functions
2599 + function showEmailError(message) {
2600 + clearEmailError();
2601 +
2602 + const errorDiv = document.createElement('div');
2603 + errorDiv.className = 'email-error';
2604 + errorDiv.style.cssText = `
2605 + color: #e74c3c;
2606 + font-size: 12px;
2607 + margin-top: 8px;
2608 + padding: 4px 0;
2609 + animation: fadeInError 0.3s ease;
2610 + `;
2611 + errorDiv.textContent = message;
2612 +
2613 + // Add CSS animation if not already present
2614 + if (!document.getElementById('email-error-styles')) {
2615 + const style = document.createElement('style');
2616 + style.id = 'email-error-styles';
2617 + style.textContent = `
2618 + @keyframes fadeInError {
2619 + from { opacity: 0; transform: translateY(-5px); }
2620 + to { opacity: 1; transform: translateY(0); }
2621 + }
2622 + .email-input-shake {
2623 + animation: shake 0.5s ease-in-out;
2624 + }
2625 + @keyframes shake {
2626 + 0%, 100% { transform: translateX(0); }
2627 + 25% { transform: translateX(-5px); }
2628 + 75% { transform: translateX(5px); }
2629 + }
2630 + @keyframes spin {
2631 + from { transform: rotate(0deg); }
2632 + to { transform: rotate(360deg); }
2633 + }
2634 + .email-spinner {
2635 + display: inline-block;
2636 + vertical-align: middle;
2637 + }
2638 + `;
2639 + document.head.appendChild(style);
2640 + }
2641 +
2642 + emailForm.appendChild(errorDiv);
2643 +
2644 + // Add shake animation to inputs
2645 + const emailInput = document.getElementById('user-email');
2646 + const nameInput = document.getElementById('user-name');
2647 +
2648 + if (emailInput) {
2649 + emailInput.classList.add('email-input-shake');
2650 + setTimeout(() => {
2651 + emailInput.classList.remove('email-input-shake');
2652 + }, 500);
2653 + }
2654 +
2655 + if (nameInput) {
2656 + nameInput.classList.add('email-input-shake');
2657 + setTimeout(() => {
2658 + nameInput.classList.remove('email-input-shake');
2659 + }, 500);
2660 + }
2661 + }
2662 +
2663 + function clearEmailError() {
2664 + const existingErrors = emailForm.querySelectorAll('.email-error');
2665 + existingErrors.forEach(error => error.remove());
2666 + }
2667 +
2668 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2669 + //console.log('Setting up form submit handler...');
2670 +
2671 + // Remove any existing event listeners first
2672 + emailForm.removeEventListener('submit', handleFormSubmit);
2673 +
2674 + // Add the form submit handler
2675 + emailForm.addEventListener('submit', handleFormSubmit);
2676 +
2677 + function handleFormSubmit(event) {
2678 + //console.log('Form submit handler triggered!');
2679 + event.preventDefault();
2680 + event.stopPropagation();
2681 +
2682 + // Prevent double submission
2683 + if (isSubmitting) {
2684 + //console.log('Already submitting, ignoring...');
2685 + return false;
2686 + }
2687 +
2688 + const userEmail = document.getElementById('user-email').value.trim();
2689 + const nameInput = document.getElementById('user-name');
2690 + const userName = nameInput ? nameInput.value.trim() : '';
2691 + const sessionId = getChatSession();
2692 +
2693 + //console.log('Form data:', { userEmail, userName, sessionId });
2694 +
2695 + // Validate email before submission
2696 + if (!userEmail) {
2697 + showEmailError('Please enter your email address.');
2698 + return false;
2699 + }
2700 +
2701 + if (!isValidEmail(userEmail)) {
2702 + showEmailError('Please enter a valid email address.');
2703 + return false;
2704 + }
2705 +
2706 + // Validate name if field exists
2707 + if (nameInput && !isValidName(userName)) {
2708 + showEmailError('Please enter a valid name (2-100 characters).');
2709 + return false;
2710 + }
2711 +
2712 + // Clear any existing errors
2713 + clearEmailError();
2714 + setSubmissionState(true);
2715 +
2716 + //console.log('Sending AJAX request...');
2717 +
2718 + // Prepare form data with optional name
2719 + const formData = new URLSearchParams({
2720 + action: 'mxchat_handle_save_email_and_response',
2721 + email: userEmail,
2722 + session_id: sessionId,
2723 + nonce: mxchatChat.nonce,
2724 + });
2725 +
2726 + // Add name to form data if provided
2727 + if (userName) {
2728 + formData.append('name', userName);
2729 + }
2730 +
2731 + fetch(mxchatChat.ajax_url, {
2732 + method: 'POST',
2733 + headers: {
2734 + 'Content-Type': 'application/x-www-form-urlencoded',
2735 + },
2736 + body: formData
2737 + })
2738 + .then((response) => {
2739 + //console.log('Response received:', response);
2740 + if (!response.ok) {
2741 + throw new Error(`HTTP error! status: ${response.status}`);
2742 + }
2743 + return response.json();
2744 + })
2745 + .then((data) => {
2746 + //console.log('Response data:', data);
2747 + setSubmissionState(false);
2748 +
2749 + if (data.success) {
2750 + // Show chat immediately
2751 + showChatContainer();
2752 +
2753 + // Handle bot response if provided
2754 + if (data.message && typeof appendMessage === 'function') {
2755 + setTimeout(() => {
2756 + appendMessage('bot', data.message);
2757 + if (typeof scrollToBottom === 'function') {
2758 + scrollToBottom();
2759 + }
2760 + }, 100);
2761 + }
2762 + } else {
2763 + showEmailError(data.message || 'Failed to save email. Please try again.');
2764 + }
2765 + })
2766 + .catch((error) => {
2767 + //console.error('Email submission error:', error);
2768 + setSubmissionState(false);
2769 + showEmailError('An error occurred. Please try again.');
2770 + });
2771 +
2772 + return false; // Extra prevention
2773 + }
2774 +
2775 + // Real-time email validation
2776 + const emailInput = document.getElementById('user-email');
2777 + if (emailInput) {
2778 + let validationTimeout;
2779 +
2780 + emailInput.addEventListener('input', function() {
2781 + // Clear previous validation timeout
2782 + if (validationTimeout) {
2783 + clearTimeout(validationTimeout);
2784 + }
2785 +
2786 + // Debounce validation
2787 + validationTimeout = setTimeout(() => {
2788 + const email = this.value.trim();
2789 + clearEmailError();
2790 +
2791 + if (email && !isValidEmail(email)) {
2792 + showEmailError('Please enter a valid email address.');
2793 + }
2794 + }, 500);
2795 + });
2796 +
2797 + // Handle Enter key
2798 + emailInput.addEventListener('keypress', function(e) {
2799 + if (e.key === 'Enter' && !isSubmitting) {
2800 + e.preventDefault();
2801 + emailForm.dispatchEvent(new Event('submit'));
2802 + }
2803 + });
2804 + }
2805 +
2806 + // Real-time name validation
2807 + const nameInput = document.getElementById('user-name');
2808 + if (nameInput) {
2809 + let nameValidationTimeout;
2810 +
2811 + nameInput.addEventListener('input', function() {
2812 + // Clear previous validation timeout
2813 + if (nameValidationTimeout) {
2814 + clearTimeout(nameValidationTimeout);
2815 + }
2816 +
2817 + // Debounce validation
2818 + nameValidationTimeout = setTimeout(() => {
2819 + const name = this.value.trim();
2820 + clearEmailError();
2821 +
2822 + if (name && !isValidName(name)) {
2823 + showEmailError('Name must be between 2 and 100 characters.');
2824 + }
2825 + }, 500);
2826 + });
2827 +
2828 + // Handle Enter key
2829 + nameInput.addEventListener('keypress', function(e) {
2830 + if (e.key === 'Enter' && !isSubmitting) {
2831 + e.preventDefault();
2832 + emailForm.dispatchEvent(new Event('submit'));
2833 + }
2834 + });
2835 + }
2836 +
2837 + // Initial state check
2838 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2839 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2840 +
2841 + const emailState = mxchatChat.initial_email_state;
2842 + if (emailState.show_email_form) {
2843 + showEmailForm();
2844 + } else {
2845 + showChatContainer();
2846 + }
2847 + } else {
2848 + // Check email status via AJAX
2849 + setTimeout(checkSessionAndEmail, 100);
2850 + }
2851 +
2852 + // Check if email exists for the current session
2853 + function checkSessionAndEmail() {
2854 + const sessionId = getChatSession();
2855 +
2856 + fetch(mxchatChat.ajax_url, {
2857 + method: 'POST',
2858 + headers: {
2859 + 'Content-Type': 'application/x-www-form-urlencoded',
2860 + },
2861 + body: new URLSearchParams({
2862 + action: 'mxchat_check_email_provided',
2863 + session_id: sessionId,
2864 + nonce: mxchatChat.nonce,
2865 + })
2866 + })
2867 + .then((response) => {
2868 + if (!response.ok) {
2869 + throw new Error(`HTTP error! status: ${response.status}`);
2870 + }
2871 + return response.json();
2872 + })
2873 + .then((data) => {
2874 + if (data.success) {
2875 + if (data.data.logged_in || data.data.email) {
2876 + showChatContainer();
2877 + } else {
2878 + showEmailForm();
2879 + }
2880 + } else {
2881 + // On error, default to showing email form
2882 + showEmailForm();
2883 + }
2884 + })
2885 + .catch((error) => {
2886 + //console.warn('Email check failed, defaulting to email form:', error);
2887 + showEmailForm();
2888 + });
2889 + }
2890 +
2891 + } else {
2892 + console.error('Email collection is enabled but essential elements are missing:', {
2893 + emailForm: !!emailForm,
2894 + emailBlocker: !!emailBlocker,
2895 + chatbotWrapper: !!chatbotWrapper
2896 + });
2897 + }
2898 +} else {
2899 + //console.log('Email collection is disabled');
2900 +}
2901 +
2902 + // Open chatbot when pre-chat message is clicked
2903 + $(document).on('click', '#pre-chat-message', function() {
2904 + var chatbot = $('#floating-chatbot');
2905 + if (chatbot.hasClass('hidden')) {
2906 + chatbot.removeClass('hidden').addClass('visible');
2907 + $('#floating-chatbot-button').addClass('hidden');
2908 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
2909 + disableScroll(); // Disable scroll when chatbot opens
2910 + }
2911 + });
2912 +
2913 + var closeButton = document.querySelector('.close-pre-chat-message');
2914 + if (closeButton) {
2915 + closeButton.addEventListener('click', function() {
2916 + $('#pre-chat-message').fadeOut(200); // Hide the message
2917 +
2918 + // Send an AJAX request to set the transient flag for 24 hours
2919 + $.ajax({
2920 + url: mxchatChat.ajax_url,
2921 + type: 'POST',
2922 + data: {
2923 + action: 'mxchat_dismiss_pre_chat_message',
2924 + _ajax_nonce: mxchatChat.nonce
2925 + },
2926 + success: function() {
2927 + //console.log('Pre-chat message dismissed for 24 hours.');
2928 +
2929 + // Ensure the message is hidden after dismissal
2930 + $('#pre-chat-message').hide();
2931 + },
2932 + error: function() {
2933 + //console.error('Failed to dismiss pre-chat message.');
2934 + }
2935 + });
2936 + });
2937 + }
2938 +
2939 +
2940 +function hasQuickQuestions() {
2941 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
2942 + return questionButtons.length > 0;
2943 +}
2944 +
2945 +function collapseQuickQuestions() {
2946 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2947 + if (questionsContainer && hasQuickQuestions()) {
2948 + questionsContainer.classList.add('collapsed');
2949 + questionsContainer.classList.add('has-been-collapsed');
2950 + try {
2951 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2952 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
2953 + } catch (e) {
2954 + // Ignore if sessionStorage is not available
2955 + }
2956 + }
2957 +}
2958 +
2959 +function expandQuickQuestions() {
2960 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2961 + if (questionsContainer && hasQuickQuestions()) {
2962 + questionsContainer.classList.remove('collapsed');
2963 + try {
2964 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
2965 + } catch (e) {
2966 + // Ignore if sessionStorage is not available
2967 + }
2968 + }
2969 +}
2970 +
2971 +function checkQuickQuestionsState() {
2972 + if (!hasQuickQuestions()) {
2973 + return; // Don't do anything if no questions exist
2974 + }
2975 +
2976 + try {
2977 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2978 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2979 +
2980 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2981 + if (questionsContainer) {
2982 + if (hasBeenCollapsed === 'true') {
2983 + questionsContainer.classList.add('has-been-collapsed');
2984 + }
2985 + if (isCollapsed === 'true') {
2986 + questionsContainer.classList.add('collapsed');
2987 + }
2988 + }
2989 + } catch (e) {
2990 + // Ignore if sessionStorage is not available
2991 + }
2992 +}
2993 +
2994 +// Global delegation for dynamically added links as fallback
2995 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
2996 + const $link = $(this);
2997 + const messageDiv = $link.closest('.bot-message, .agent-message');
2998 +
2999 + // Only process bot/agent message links
3000 + if (messageDiv.length > 0) {
3001 + const originalHref = $link.attr('href');
3002 +
3003 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3004 + e.preventDefault();
3005 + e.stopPropagation();
3006 +
3007 + // Mark as tracked
3008 + $link.attr('data-tracked', 'true');
3009 +
3010 + // Get message context from the message div
3011 + const messageText = messageDiv.text().substring(0, 200);
3012 +
3013 + $.ajax({
3014 + url: mxchatChat.ajax_url,
3015 + type: 'POST',
3016 + data: {
3017 + action: 'mxchat_track_url_click',
3018 + session_id: getChatSession(),
3019 + url: originalHref,
3020 + message_context: messageText,
3021 + nonce: mxchatChat.nonce
3022 + },
3023 + complete: function() {
3024 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3025 + window.open(originalHref, '_blank');
3026 + } else {
3027 + window.location.href = originalHref;
3028 + }
3029 + }
3030 + });
3031 +
3032 + return false;
3033 + }
3034 + }
3035 +});
3036 +
3037 +
3038 +
3039 +
3040 +// ====================================
3041 +// MAIN INITIALIZATION
3042 +// ====================================
3043 +
3044 +if ($('#floating-chatbot').hasClass('hidden')) {
3045 + $('#floating-chatbot-button').removeClass('hidden');
3046 +}
3047 +// Initialize when document is ready
3048 +setFullHeight();
3049 +trackOriginatingPage();
3050 +
3051 +// Only load chat history if email collection is disabled
3052 +if (mxchatChat.email_collection_enabled !== 'on') {
3053 + loadChatHistory();
3054 +}
3055 +
3056 +initializeChatVisibility();
3057 +
3058 +// Make functions globally available for add-ons
3059 +window.hasQuickQuestions = hasQuickQuestions;
3060 +window.collapseQuickQuestions = collapseQuickQuestions;
3061 +window.appendMessage = appendMessage;
3062 +window.appendThinkingMessage = appendThinkingMessage;
3063 +window.scrollToBottom = scrollToBottom;
3064 +window.scrollElementToTop = scrollElementToTop;
3065 +window.replaceLastMessage = replaceLastMessage;
3066 +window.callMxChat = callMxChat;
3067 +window.callMxChatStream = callMxChatStream;
3068 +window.shouldUseStreaming = shouldUseStreaming;
3069 +window.getChatSession = getChatSession;
3070 +window.getPageContext = getPageContext;
3071 +window.updateStreamingMessage = updateStreamingMessage;
3072 +
3073 +}); // End of jQuery ready
3074 +
3075 +
3076 +// ====================================
3077 +// GLOBAL EVENT LISTENERS (Outside jQuery)
3078 +// ====================================
3079 +
3080 +// Event listener for copy button (code blocks)
3081 +document.addEventListener("click", (e) => {
3082 + if (e.target.classList.contains("mxchat-copy-button")) {
3083 + const copyButton = e.target;
3084 + const codeBlock = copyButton
3085 + .closest(".mxchat-code-block-container")
3086 + .querySelector(".mxchat-code-block code");
3087 +
3088 + if (codeBlock) {
3089 + // Preserve formatting using innerText
3090 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3091 + copyButton.textContent = "Copied!";
3092 + copyButton.setAttribute("aria-label", "Copied to clipboard");
3093 +
3094 + setTimeout(() => {
3095 + copyButton.textContent = "Copy";
3096 + copyButton.setAttribute("aria-label", "Copy to clipboard");
3097 + }, 2000);
3098 + });
3099 + }
3100 + }
3101 +});
3102 +