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MxChat – AI Chatbot & Content Generation for WordPress / 2.6.1
MxChat – AI Chatbot & Content Generation for WordPress v2.6.1
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← All changes | js/chat-script.js +1220 -2632 3.2.102.6.1 View file →
@@ -1,371 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 4 // GLOBAL VARIABLES & CONFIGURATION
364 5 // ====================================
365 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
368 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
369 10 var userMessageFontColor = mxchatChat.user_message_font_color;
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -370,64 +11,64 @@
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
372 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
374 -
15 +
375 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
376 26
377 27 // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
379 29 // ====================================
380 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
381 50 function getCookie(name) {
382 51 let value = "; " + document.cookie;
383 52 let parts = value.split("; " + name + "=");
384 53 if (parts.length == 2) return parts.pop().split(";").shift();
385 54 }
386 -
55 +
387 56 function generateSessionId() {
388 57 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 58 }
390 59
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
60 + function resetChatSession() {
61 + // Generate a new session ID
62 + var newSessionId = generateSessionId();
63 + // Update the cookie with the new session
64 + setChatSession(newSessionId);
65 + // Clear the chat history display
66 + $('.mxchat-messages').empty();
67 + // Reset the chat history loaded flag
68 + chatHistoryLoaded = false;
395 69 }
396 70
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 71 // ====================================
431 72 // CONTEXTUAL AWARENESS FUNCTIONALITY
432 73 // ====================================
433 74
@@ -572,215 +213,70 @@
572 213
573 214 // ====================================
574 215 // CORE CHAT FUNCTIONALITY
575 216 // ====================================
576 -
577 -// Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
582 - if (chatInput) {
583 - chatInput.disabled = true;
584 - chatInput.style.opacity = '0.6';
585 - }
586 - if (sendButton) {
587 - sendButton.disabled = true;
588 - sendButton.style.opacity = '0.5';
589 - sendButton.style.pointerEvents = 'none';
590 - }
591 -}
592 -
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
597 - if (chatInput) {
598 - chatInput.disabled = false;
599 - chatInput.style.opacity = '1';
600 - chatInput.focus();
601 - }
602 - if (sendButton) {
603 - sendButton.disabled = false;
604 - sendButton.style.opacity = '1';
605 - sendButton.style.pointerEvents = 'auto';
606 - }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
610 -}
611 -
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
663 -}
664 -
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
676 -
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
683 -
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
700 -
701 217 // Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
707 -
218 +function sendMessage() {
219 + var message = $('#chat-input').val();
220 +
708 221 // ADD PROMPT HOOK HERE
709 - if (typeof customMxChatFilter === 'function') {
710 - message = customMxChatFilter(message, "prompt");
222 + if (typeof customMxChatFilter === 'function') {
223 + message = customMxChatFilter(message, "prompt");
711 224 }
712 -
225 +
713 226 if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
227 + appendMessage("user", message);
228 + $('#chat-input').val('');
229 + $('#chat-input').css('height', 'auto');
720 230
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - $chatInput.css('height', 'auto');
724 -
725 - if (hasQuickQuestions(botId)) {
726 - collapseQuickQuestions(botId);
231 + if (hasQuickQuestions()) {
232 + collapseQuickQuestions();
727 233 }
728 - appendThinkingMessage(botId);
729 - scrollToBottom(botId);
234 + appendThinkingMessage();
235 + scrollToBottom();
730 236
731 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
237 + const currentModel = mxchatChat.model || 'gpt-4o';
732 238
733 239 // Check if streaming is enabled AND supported for this model
734 240 if (shouldUseStreaming(currentModel)) {
735 241 callMxChatStream(message, function(response) {
736 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
737 - }, botId);
242 + $('.bot-message.temporary-message').removeClass('temporary-message');
243 + });
738 244 } else {
739 245 callMxChat(message, function(response) {
740 - replaceLastMessage("bot", response, '', [], botId);
741 - }, botId);
246 + replaceLastMessage("bot", response);
247 + });
742 248 }
743 249 }
744 250 }
745 251
746 252 // Update your existing sendMessageToChatbot function
747 -function sendMessageToChatbot(message, botId) {
748 - botId = botId || 'default';
749 - MxChatInstances.ensureSession(botId);
750 -
253 +function sendMessageToChatbot(message) {
751 254 // ADD PROMPT HOOK HERE
752 255 if (typeof customMxChatFilter === 'function') {
753 256 message = customMxChatFilter(message, "prompt");
754 257 }
258 +
259 + var sessionId = getChatSession();
755 260
756 - // Don't disable input in live agent mode - let users chat freely
757 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
758 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
759 - if (!isAgentMode) {
760 - disableChatInput(botId);
261 + if (hasQuickQuestions()) {
262 + collapseQuickQuestions();
761 263 }
264 + appendThinkingMessage();
265 + scrollToBottom();
762 266
763 - var sessionId = getChatSession(botId);
267 + const currentModel = mxchatChat.model || 'gpt-4o';
764 268
765 - if (hasQuickQuestions(botId)) {
766 - collapseQuickQuestions(botId);
767 - }
768 - appendThinkingMessage(botId);
769 - scrollToBottom(botId);
770 -
771 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
772 -
773 269 // Check if streaming is enabled AND supported for this model
774 270 if (shouldUseStreaming(currentModel)) {
775 271 callMxChatStream(message, function(response) {
776 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
777 - }, botId);
272 + $('.bot-message.temporary-message').removeClass('temporary-message');
273 + });
778 274 } else {
779 275 callMxChat(message, function(response) {
780 - getElement(botId, 'chat-box').find('.temporary-message').remove();
781 - replaceLastMessage("bot", response, '', [], botId);
782 - }, botId);
276 + $('.temporary-message').remove();
277 + replaceLastMessage("bot", response);
278 + });
783 279 }
784 280 }
785 281
786 282 // Updated shouldUseStreaming function with debugging
@@ -823,72 +319,40 @@
823 319 updateChatModeIndicator('agent');
824 320 }
825 321 }
826 322
827 -// Function to get bot ID from any element or wrapper
828 -// If element is provided, finds the bot ID from its wrapper
829 -// If no element, returns 'default' (for backward compatibility)
830 -function getMxChatBotId(element) {
831 - if (element) {
832 - return getBotIdFromElement(element);
833 - }
834 - // Fallback: find first chatbot wrapper on page
835 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
323 +//Function to get bot ID from the chatbot wrapper
324 +function getMxChatBotId() {
325 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
836 326 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
837 327 }
838 328
839 -function callMxChat(message, callback, botId) {
840 - botId = botId || getMxChatBotId();
841 -
842 - // Streaming fallbacks land here: drop any leftover stream handle and
843 - // return the button to its send state (no-op for plain non-stream turns).
844 - if (mxchatActiveStreams[botId]) {
845 - delete mxchatActiveStreams[botId];
846 - }
847 - mxchatRestoreSendButton(botId);
848 -
329 +function callMxChat(message, callback) {
849 330 // Store the message in case we need to retry after session reset
850 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
331 + $('.mxchat-input-holder textarea').data('pending-message', message);
851 332
852 333 // Get page context if contextual awareness is enabled
853 334 const pageContext = getPageContext();
854 335
855 - // Get instance for session start timestamp (used when persistence is OFF)
856 - var instance = MxChatInstances.get(botId);
336 + // Get bot ID
337 + const botId = getMxChatBotId();
857 338
858 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
859 - // and returns the guaranteed-present session id from the in-memory instance even when
860 - // cookie/localStorage writes are silently blocked by the browser.
861 - var sessionId = MxChatInstances.ensureSession(botId);
862 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
863 - // Last-resort generation to ensure we never POST a null marker.
864 - sessionId = generateSessionId();
865 - MxChatInstances.setChatSession(botId, sessionId);
866 - }
867 -
868 - // Wait for the page-cache nonce refresh to complete before firing the
869 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
870 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
871 - // callback guarantees we read the fresh value. See plan-c5457f.
872 - refreshNonceIfNeeded(function() {
873 339 // Prepare AJAX data
874 340 const ajaxData = {
875 341 action: 'mxchat_handle_chat_request',
876 342 message: message,
877 - session_id: sessionId,
343 + session_id: getChatSession(),
878 344 nonce: mxchatChat.nonce,
879 345 current_page_url: window.location.href,
880 346 current_page_title: document.title,
881 - bot_id: botId,
882 - // Pass session start timestamp so AI context matches what user sees
883 - session_start_timestamp: instance.sessionStartTimestamp || 0
347 + bot_id: botId // Include bot ID
884 348 };
885 -
349 +
886 350 // Add page context if available
887 351 if (pageContext) {
888 352 ajaxData.page_context = JSON.stringify(pageContext);
889 353 }
890 -
354 +
891 355 // CHECK FOR VISION FLAGS AND ADD THEM
892 356 if (window.mxchatVisionProcessed) {
893 357 ajaxData.vision_processed = true;
894 358 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -897,9 +361,9 @@
897 361 window.mxchatVisionProcessed = false;
898 362 window.mxchatOriginalMessage = null;
899 363 window.mxchatVisionImagesCount = 0;
900 364 }
901 -
365 +
902 366 $.ajax({
903 367 url: mxchatChat.ajax_url,
904 368 type: 'POST',
905 369 dataType: 'json',
@@ -904,18 +368,29 @@
904 368 type: 'POST',
905 369 dataType: 'json',
906 370 data: ajaxData,
907 371 success: function(response) {
908 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
374 + if (response.chat_mode) {
375 + //console.log("Updating chat mode to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
377 + }
378 +
379 + // Also check in data property if response is wrapped
380 + if (response.data && response.data.chat_mode) {
381 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
382 + updateChatModeIndicator(response.data.chat_mode);
383 + }
384 + // Log the full response for debugging
385 + //console.log("API Response:", response);
386 +
387 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
909 388 if (response.chat_mode) {
910 - updateChatModeIndicator(response.chat_mode, botId);
389 + //console.log("Updating chat mode immediately to:", response.chat_mode);
390 + updateChatModeIndicator(response.chat_mode);
911 391 }
912 392
913 - // Also check in data property if response is wrapped
914 - if (response.data && response.data.chat_mode) {
915 - updateChatModeIndicator(response.data.chat_mode, botId);
916 - }
917 -
918 393 // SECURITY FIX: Check for errors FIRST before checking for success
919 394 // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
920 395 if (response.success === false || (response.data && response.data.error_message)) {
921 396 let errorMessage = "";
@@ -937,29 +412,40 @@
937 412 errorMessage = "An error occurred. Please try again or contact support.";
938 413 }
939 414
940 415 // Handle session reset action (IP changed, session expired, etc.)
941 - // Silent reset — keep chat UI intact, just get a new session and retry
942 416 if (response.data && response.data.action === 'reset_session') {
943 - MxChatInstances.silentResetSession(botId);
944 - // Re-send the original message with the new session (user message is already displayed)
945 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
417 + // Clear the old session and generate a new one
418 + resetChatSession();
419 + // Remove the temporary loading message
420 + $('.bot-message.temporary-message').remove();
421 + // Re-send the original message with the new session
422 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
946 423 if (originalMessage) {
947 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
948 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
424 + $('.mxchat-input-holder textarea').data('pending-message', null);
425 + // Re-add the user message and thinking indicator
426 + appendMessage("user", originalMessage);
427 + appendThinkingMessage();
428 + scrollToBottom();
429 + // Determine whether to use streaming
430 + const currentModel = mxchatChat.model || 'gpt-4o';
949 431 if (shouldUseStreaming(currentModel)) {
950 432 callMxChatStream(originalMessage, function(response) {
951 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
952 - }, botId);
433 + $('.bot-message.temporary-message').removeClass('temporary-message');
434 + });
953 435 } else {
954 436 callMxChat(originalMessage, function(response) {
955 - replaceLastMessage("bot", response, '', [], botId);
956 - }, botId);
437 + replaceLastMessage("bot", response);
438 + });
957 439 }
958 440 }
959 441 return;
960 442 }
961 443
444 + // Log the error with code for debugging
445 + //console.log("Response data:", response.data);
446 + //console.error("API Error:", errorMessage, "Code:", errorCode);
447 +
962 448 // Format user-friendly error message
963 449 let displayMessage = errorMessage;
964 450
965 451 // Customize message for admin users
@@ -967,9 +453,9 @@
967 453 // For admin users, show more technical details including error code
968 454 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
969 455 }
970 456
971 - replaceLastMessage("bot", displayMessage, '', [], botId);
457 + replaceLastMessage("bot", displayMessage);
972 458 return; // Exit early for errors
973 459 }
974 460
975 461 // NOW check if this is a successful response by looking for text, html, or message fields
@@ -985,17 +471,16 @@
985 471 let responseMessage = response.message || '';
986 472
987 473 // Add PDF filename handling
988 474 if (response.data && response.data.filename) {
989 - showActivePdf(response.data.filename, botId);
990 - var instance = MxChatInstances.get(botId);
991 - instance.activePdfFile = response.data.filename;
475 + showActivePdf(response.data.filename);
476 + activePdfFile = response.data.filename;
992 477 }
993 478
994 479 // Add redirect check here
995 480 if (response.redirect_url) {
996 481 if (responseText) {
997 - replaceLastMessage("bot", responseText, '', [], botId);
482 + replaceLastMessage("bot", responseText);
998 483 }
999 484 setTimeout(() => {
1000 485 window.location.href = response.redirect_url;
1001 486 }, 1500);
@@ -1003,11 +488,9 @@
1003 488 }
1004 489
1005 490 // Check for live agent response
1006 491 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1007 - removeThinkingDots(botId);
1008 - updateChatModeIndicator('agent', botId);
1009 - enableChatInput(botId);
492 + updateChatModeIndicator('agent');
1010 493 return;
1011 494 }
1012 495
1013 496 // Handle the message and show notification if chat is hidden
@@ -1022,36 +505,32 @@
1022 505 }
1023 506
1024 507 // Update the messages as before
1025 508 if (responseText && responseHtml) {
1026 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
509 + replaceLastMessage("bot", responseText, responseHtml);
1027 510 } else if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
511 + replaceLastMessage("bot", responseText);
1029 512 } else if (responseHtml) {
1030 - replaceLastMessage("bot", "", responseHtml, [], botId);
513 + replaceLastMessage("bot", "", responseHtml);
1031 514 } else if (responseMessage) {
1032 - replaceLastMessage("bot", responseMessage, '', [], botId);
515 + replaceLastMessage("bot", responseMessage);
1033 516 }
1034 517
1035 518 // Check if chat is hidden and show notification
1036 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1037 - if ($floatingChatbot.hasClass('hidden')) {
1038 - var $badge = getElement(botId, 'chat-notification-badge');
1039 - if ($badge.length) {
1040 - $badge.show();
519 + if ($('#floating-chatbot').hasClass('hidden')) {
520 + const badge = $('#chat-notification-badge');
521 + if (badge.length) {
522 + badge.show();
1041 523 }
1042 524 }
1043 525 } else {
1044 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1045 - if (response.vectorstore_error) {
1046 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1047 - }
1048 - replaceLastMessage("bot", emptyMsg, '', [], botId);
526 + // This should rarely happen now that errors are handled above
527 + ////console.error("Unexpected response format:", response);
528 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1049 529 }
1050 530
1051 531 if (response.message_id) {
1052 - var instance = MxChatInstances.get(botId);
1053 - instance.lastSeenMessageId = response.message_id;
532 + lastSeenMessageId = response.message_id;
1054 533 }
1055 534
1056 535 return;
1057 536 }
@@ -1056,16 +535,20 @@
1056 535 return;
1057 536 }
1058 537
1059 538 // Fallback for truly unexpected response formats
1060 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
539 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
1061 540 },
1062 541 error: function(xhr, status, error) {
542 + //console.error("AJAX Error:", status, error);
543 + //console.log("Response Text:", xhr.responseText);
544 +
1063 545 let errorMessage = "An unexpected error occurred.";
1064 546
1065 547 // Try to parse the response if it's JSON
1066 548 try {
1067 549 const responseJson = JSON.parse(xhr.responseText);
550 + //console.log("Parsed error response:", responseJson);
1068 551
1069 552 if (responseJson.data && responseJson.data.error_message) {
1070 553 errorMessage = responseJson.data.error_message;
1071 554 } else if (responseJson.message) {
@@ -1085,56 +568,41 @@
1085 568 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1086 569 }
1087 570 }
1088 571
1089 - replaceLastMessage("bot", errorMessage, '', [], botId);
572 + replaceLastMessage("bot", errorMessage);
1090 573 }
1091 574 });
1092 - }); // refreshNonceIfNeeded
1093 575 }
1094 576
1095 -function callMxChatStream(message, callback, botId) {
1096 - botId = botId || getMxChatBotId();
577 +function callMxChatStream(message, callback) {
578 + // Store the message in case we need to retry after session reset
579 + $('.mxchat-input-holder textarea').data('pending-message', message);
1097 580
1098 - // Store the message in case we need to retry after session reset
1099 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
581 + //console.log("Using streaming for message:", message);
1100 582
1101 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
583 + const currentModel = mxchatChat.model || 'gpt-4o';
1102 584 if (!isStreamingSupported(currentModel)) {
1103 - callMxChat(message, callback, botId);
585 + //console.log("Streaming not supported, falling back to regular call");
586 + callMxChat(message, callback);
1104 587 return;
1105 588 }
1106 589
1107 590 // Get page context if contextual awareness is enabled
1108 591 const pageContext = getPageContext();
592 +
593 + // Get bot ID
594 + const botId = getMxChatBotId();
1109 595
1110 - // Get instance for session start timestamp (used when persistence is OFF)
1111 - var instance = MxChatInstances.get(botId);
1112 -
1113 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1114 - // non-string value via String(), so passing `null` would POST the literal string "null"
1115 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1116 - // a real string even when cookies/localStorage are blocked.
1117 - var streamSessionId = MxChatInstances.ensureSession(botId);
1118 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1119 - streamSessionId = generateSessionId();
1120 - MxChatInstances.setChatSession(botId, streamSessionId);
1121 - }
1122 -
1123 - // Wait for the page-cache nonce refresh before constructing formData (which
1124 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1125 - refreshNonceIfNeeded(function() {
1126 596 const formData = new FormData();
1127 597 formData.append('action', 'mxchat_stream_chat');
1128 598 formData.append('message', message);
1129 - formData.append('session_id', streamSessionId);
599 + formData.append('session_id', getChatSession());
1130 600 formData.append('nonce', mxchatChat.nonce);
1131 601 formData.append('current_page_url', window.location.href);
1132 602 formData.append('current_page_title', document.title);
1133 - formData.append('bot_id', botId);
1134 - // Pass session start timestamp so AI context matches what user sees
1135 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1136 -
603 + formData.append('bot_id', botId); // Include bot ID
604 +
1137 605 // Add page context if available
1138 606 if (pageContext) {
1139 607 formData.append('page_context', JSON.stringify(pageContext));
1140 608 }
@@ -1153,28 +621,23 @@
1153 621 let accumulatedContent = '';
1154 622 let testingDataReceived = false;
1155 623 let streamingStarted = false;
1156 624
1157 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1158 - // The Stop control (send button swapped in place) aborts both the read
1159 - // loop and the underlying request.
1160 - var streamControl = { controller: new AbortController(), aborted: false };
1161 - mxchatActiveStreams[botId] = streamControl;
1162 - mxchatShowStopButton(botId);
1163 -
1164 625 fetch(mxchatChat.ajax_url, {
1165 626 method: 'POST',
1166 627 body: formData,
1167 - credentials: 'same-origin',
1168 - signal: streamControl.controller.signal
628 + credentials: 'same-origin'
1169 629 })
1170 630 .then(response => {
631 + //console.log("Streaming response received:", response);
632 +
1171 633 // Store the response for potential fallback handling
1172 634 const responseClone = response.clone();
1173 -
635 +
1174 636 if (!response.ok) {
1175 637 // Try to get error details from response
1176 638 return responseClone.json().then(errorData => {
639 + //console.log("Server returned error response:", errorData);
1177 640 throw { isServerError: true, data: errorData };
1178 641 }).catch(() => {
1179 642 throw new Error('Network response was not ok');
1180 643 });
@@ -1182,21 +645,26 @@
1182 645
1183 646 // Check if response is JSON instead of streaming
1184 647 const contentType = response.headers.get('content-type');
1185 648 if (contentType && contentType.includes('application/json')) {
649 + //console.log("Received JSON response instead of stream");
1186 650 return responseClone.json().then(data => {
651 + //console.log("Processing JSON response:", data);
652 +
1187 653 // IMMEDIATE CHAT MODE UPDATE for JSON response
1188 654 if (data.chat_mode) {
1189 - updateChatModeIndicator(data.chat_mode, botId);
655 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
656 + updateChatModeIndicator(data.chat_mode);
1190 657 }
1191 -
658 +
1192 659 // Check for testing panel
1193 660 if (window.mxchatTestPanelInstance && data.testing_data) {
661 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
1194 662 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1195 663 }
1196 -
664 +
1197 665 // Handle the JSON response directly
1198 - handleNonStreamResponse(data, callback, botId);
666 + handleNonStreamResponse(data, callback);
1199 667 return Promise.resolve(); // Prevent further processing
1200 668 });
1201 669 }
1202 670
@@ -1207,44 +675,37 @@
1207 675
1208 676 function processStream() {
1209 677 reader.read().then(({ done, value }) => {
1210 678 if (done) {
679 + //console.log("Streaming completed, final content:", accumulatedContent);
680 +
1211 681 // If streaming completed but no content was received, try to get response as fallback
1212 682 if (!streamingStarted || !accumulatedContent) {
683 + //console.log("Stream completed with no content, checking for fallback data");
684 +
1213 685 // Try to read the response as JSON
1214 686 responseClone.text().then(text => {
1215 687 try {
1216 688 const data = JSON.parse(text);
1217 - if (data.text || data.message || data.html) {
1218 - handleNonStreamResponse(data, callback, botId);
689 + if (data.text || data.message) {
690 + handleNonStreamResponse(data, callback);
1219 691 } else {
1220 692 // No valid data, fall back to regular call
1221 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1222 - callMxChat(message, callback, botId);
693 + $('.bot-message.temporary-message').remove();
694 + callMxChat(message, callback);
1223 695 }
1224 696 } catch (e) {
1225 697 // Could not parse, fall back to regular call
1226 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1227 - callMxChat(message, callback, botId);
698 + $('.bot-message.temporary-message').remove();
699 + callMxChat(message, callback);
1228 700 }
1229 701 }).catch(() => {
1230 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1231 - callMxChat(message, callback, botId);
702 + $('.bot-message.temporary-message').remove();
703 + callMxChat(message, callback);
1232 704 });
1233 705 return;
1234 706 }
1235 -
1236 - // Re-enable chat input when stream ends with content
1237 - enableChatInput(botId);
1238 -
1239 - // Scroll the user's last message to the top now that the
1240 - // bot's full reply has rendered (gives max reading room).
1241 - var $chatBoxDone = getElement(botId, 'chat-box');
1242 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1243 - if ($lastUserMsgDone.length) {
1244 - scrollElementToTop($lastUserMsgDone, botId);
1245 - }
1246 -
707 +
1247 708 if (callback) {
1248 709 callback(accumulatedContent);
1249 710 }
1250 711 return;
@@ -1258,25 +719,17 @@
1258 719 if (line.startsWith('data: ')) {
1259 720 const data = line.substring(6);
1260 721
1261 722 if (data === '[DONE]') {
723 + //console.log("Received [DONE] signal");
724 +
1262 725 if (!accumulatedContent) {
1263 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1264 - callMxChat(message, callback, botId);
726 + //console.log("No content received before [DONE]");
727 + $('.bot-message.temporary-message').remove();
728 + callMxChat(message, callback);
1265 729 return;
1266 730 }
1267 -
1268 - // Re-enable chat input after streaming completes
1269 - enableChatInput(botId);
1270 -
1271 - // Scroll the user's last message to the top now
1272 - // that the bot's full reply has rendered.
1273 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1274 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1275 - if ($lastUserMsgStreamDone.length) {
1276 - scrollElementToTop($lastUserMsgStreamDone, botId);
1277 - }
1278 -
731 +
1279 732 if (callback) {
1280 733 callback(accumulatedContent);
1281 734 }
1282 735 return;
@@ -1283,16 +736,18 @@
1283 736 }
1284 737
1285 738 try {
1286 739 const json = JSON.parse(data);
1287 -
740 +
1288 741 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1289 742 if (json.chat_mode) {
1290 - updateChatModeIndicator(json.chat_mode, botId);
743 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
744 + updateChatModeIndicator(json.chat_mode);
1291 745 }
1292 -
746 +
1293 747 // Handle testing data
1294 748 if (json.testing_data && !testingDataReceived) {
749 + //console.log('Testing data received in stream:', json.testing_data);
1295 750 if (window.mxchatTestPanelInstance) {
1296 751 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1297 752 testingDataReceived = true;
1298 753 }
@@ -1300,27 +755,26 @@
1300 755 // Handle content streaming
1301 756 else if (json.content) {
1302 757 streamingStarted = true;
1303 758 accumulatedContent += json.content;
1304 - updateStreamingMessage(accumulatedContent, botId);
1305 - }
759 + updateStreamingMessage(accumulatedContent);
760 + }
1306 761 // Handle complete response in stream (fallback response)
1307 - else if (json.text || json.message || json.html) {
1308 - handleNonStreamResponse(json, callback, botId);
762 + else if (json.text || json.message) {
763 + //console.log("Received complete response in stream:", json);
764 + handleNonStreamResponse(json, callback);
1309 765 return;
1310 766 }
1311 - // Handle errors
767 + // Handle errors - UPDATED to properly display API errors
1312 768 else if (json.error) {
769 + //console.error("Streaming error:", json.error);
1313 770
1314 771 // Get error message from various possible fields
1315 772 let errorMessage = json.error_message || json.message || json.text ||
1316 773 (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1317 774
1318 - // Re-enable chat input on error
1319 - enableChatInput(botId);
1320 -
1321 775 // Display the error directly in the chat
1322 - replaceLastMessage("bot", errorMessage, '', [], botId);
776 + replaceLastMessage("bot", errorMessage);
1323 777
1324 778 if (callback) {
1325 779 callback(errorMessage);
1326 780 }
@@ -1326,9 +780,9 @@
1326 780 }
1327 781 return;
1328 782 }
1329 783 } catch (e) {
1330 - // SSE data parsing error - silently continue
784 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1331 785 }
1332 786 }
1333 787 }
1334 788
@@ -1333,11 +787,11 @@
1333 787 }
1334 788
1335 789 processStream();
1336 790 }).catch(streamError => {
1337 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1338 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1339 - callMxChat(message, callback, botId);
791 + //console.error('Error reading stream:', streamError);
792 + $('.bot-message.temporary-message').remove();
793 + callMxChat(message, callback);
1340 794 });
1341 795 }
1342 796
1343 797 processStream();
@@ -1342,42 +796,48 @@
1342 796
1343 797 processStream();
1344 798 })
1345 799 .catch(error => {
1346 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
800 + //console.log('Streaming failed:', error);
801 +
1347 802 // Check if we have server error data with chat mode
1348 803 if (error && error.isServerError && error.data) {
804 + //console.log('Using server error response data');
805 +
1349 806 // Check for chat mode in error data
1350 807 if (error.data.chat_mode) {
1351 - updateChatModeIndicator(error.data.chat_mode, botId);
808 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
809 + updateChatModeIndicator(error.data.chat_mode);
1352 810 }
1353 -
1354 - handleNonStreamResponse(error.data, callback, botId);
811 +
812 + handleNonStreamResponse(error.data, callback);
1355 813 } else {
1356 814 // Only fall back to regular call if we don't have any response data
1357 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1358 - callMxChat(message, callback, botId);
815 + //console.log('No response data available, falling back to regular call');
816 + $('.bot-message.temporary-message').remove();
817 + callMxChat(message, callback);
1359 818 }
1360 819 });
1361 - }); // refreshNonceIfNeeded
1362 820 }
1363 821
1364 -// Helper function to handle non-streaming responses
1365 -function handleNonStreamResponse(data, callback, botId) {
1366 - botId = botId || 'default';
822 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
823 +function handleNonStreamResponse(data, callback) {
824 + //console.log("Handling non-stream response:", data);
1367 825
1368 826 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1369 827 if (data.chat_mode) {
1370 - updateChatModeIndicator(data.chat_mode, botId);
828 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
829 + updateChatModeIndicator(data.chat_mode);
1371 830 }
1372 831
1373 832 // Also check in data property if response is wrapped
1374 833 if (data.data && data.data.chat_mode) {
1375 - updateChatModeIndicator(data.data.chat_mode, botId);
834 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
835 + updateChatModeIndicator(data.data.chat_mode);
1376 836 }
1377 837
1378 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1379 - // This prevents a visual gap between thinking dots disappearing and content appearing
838 + // Remove temporary message
839 + $('.bot-message.temporary-message').remove();
1380 840
1381 841 // SECURITY FIX: Check for errors FIRST
1382 842 if (data.success === false || (data.data && data.data.error_message)) {
1383 843 let errorMessage = "";
@@ -1398,20 +858,25 @@
1398 858 errorMessage = "An error occurred. Please try again or contact support.";
1399 859 }
1400 860
1401 861 // Handle session reset action (IP changed, session expired, etc.)
1402 - // Silent reset — keep chat UI intact, just get a new session and retry
1403 862 if (data.data && data.data.action === 'reset_session') {
1404 - MxChatInstances.silentResetSession(botId);
1405 - // Re-send the original message with the new session (user message is already displayed)
1406 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
863 + // Clear the old session and generate a new one
864 + resetChatSession();
865 + // Re-send the original message with the new session
866 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
1407 867 if (originalMessage) {
1408 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1409 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
868 + $('.mxchat-input-holder textarea').data('pending-message', null);
869 + // Re-add the user message and thinking indicator
870 + appendMessage("user", originalMessage);
871 + appendThinkingMessage();
872 + scrollToBottom();
873 + // Determine whether to use streaming
874 + const currentModel = mxchatChat.model || 'gpt-4o';
1410 875 if (shouldUseStreaming(currentModel)) {
1411 - callMxChatStream(originalMessage, callback, botId);
876 + callMxChatStream(originalMessage, callback);
1412 877 } else {
1413 - callMxChat(originalMessage, callback, botId);
878 + callMxChat(originalMessage, callback);
1414 879 }
1415 880 }
1416 881 return;
1417 882 }
@@ -1421,9 +886,9 @@
1421 886 if (mxchatChat.is_admin) {
1422 887 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1423 888 }
1424 889
1425 - replaceLastMessage("bot", displayMessage, '', [], botId);
890 + replaceLastMessage("bot", displayMessage);
1426 891
1427 892 if (callback) {
1428 893 callback('');
1429 894 }
@@ -1429,22 +894,8 @@
1429 894 }
1430 895 return; // Exit early for errors
1431 896 }
1432 897
1433 - // Check for live agent response
1434 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1435 - removeThinkingDots(botId);
1436 - // Also remove any leftover bot-message that lost its temporary-message class
1437 - var $chatBox = getElement(botId, 'chat-box');
1438 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1439 - updateChatModeIndicator('agent', botId);
1440 - enableChatInput(botId);
1441 - if (callback) {
1442 - callback('');
1443 - }
1444 - return;
1445 - }
1446 -
1447 898 // Handle different response formats
1448 899 if (data.text || data.html || data.message) {
1449 900
1450 901 // Apply response hooks
@@ -1456,23 +907,22 @@
1456 907 }
1457 908
1458 909 // Display the response
1459 910 if (data.text && data.html) {
1460 - replaceLastMessage("bot", data.text, data.html, [], botId);
911 + replaceLastMessage("bot", data.text, data.html);
1461 912 } else if (data.text) {
1462 - replaceLastMessage("bot", data.text, '', [], botId);
913 + replaceLastMessage("bot", data.text);
1463 914 } else if (data.html) {
1464 - replaceLastMessage("bot", "", data.html, [], botId);
915 + replaceLastMessage("bot", "", data.html);
1465 916 } else if (data.message) {
1466 - replaceLastMessage("bot", data.message, '', [], botId);
917 + replaceLastMessage("bot", data.message);
1467 918 }
1468 919 }
1469 920
1470 921 // Handle other response properties
1471 922 if (data.data && data.data.filename) {
1472 - showActivePdf(data.data.filename, botId);
1473 - var instance = MxChatInstances.get(botId);
1474 - instance.activePdfFile = data.data.filename;
923 + showActivePdf(data.data.filename);
924 + activePdfFile = data.data.filename;
1475 925 }
1476 926
1477 927 if (data.redirect_url) {
1478 928 setTimeout(() => {
@@ -1479,33 +929,31 @@
1479 929 window.location.href = data.redirect_url;
1480 930 }, 1500);
1481 931 }
1482 932
1483 - // Ensure chat input is re-enabled (safety net for edge cases)
1484 - enableChatInput(botId);
1485 -
1486 933 if (callback) {
1487 934 callback(data.text || data.message || '');
1488 935 }
1489 936 }
1490 -
1491 937 // Enhanced updateChatModeIndicator function for immediate DOM updates
1492 -function updateChatModeIndicator(mode, botId) {
1493 - botId = botId || 'default';
1494 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
938 +function updateChatModeIndicator(mode) {
939 + //console.log("updateChatModeIndicator called with mode:", mode);
940 + const indicator = document.getElementById('chat-mode-indicator');
1495 941 if (indicator) {
1496 942 const oldText = indicator.textContent;
1497 -
943 +
1498 944 if (mode === 'agent') {
1499 945 indicator.textContent = 'Live Agent';
1500 - startPolling(botId);
946 + startPolling();
947 + //console.log("Set indicator to Live Agent");
1501 948 } else {
1502 949 // Everything else is AI mode
1503 950 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1504 951 indicator.textContent = customAiText;
1505 - stopPolling(botId);
952 + stopPolling();
953 + //console.log("Set indicator to AI Agent:", customAiText);
1506 954 }
1507 -
955 +
1508 956 // Force immediate DOM update and reflow
1509 957 if (oldText !== indicator.textContent) {
1510 958 // Force a reflow to ensure the change is visible immediately
1511 959 indicator.style.display = 'none';
@@ -1510,36 +958,88 @@
1510 958 // Force a reflow to ensure the change is visible immediately
1511 959 indicator.style.display = 'none';
1512 960 indicator.offsetHeight; // Trigger reflow
1513 961 indicator.style.display = '';
1514 -
962 +
1515 963 // Double-check after a brief moment to ensure the change stuck
1516 964 setTimeout(() => {
965 + //console.log("Final indicator text:", indicator.textContent);
1517 966 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
967 + //console.warn("Mode indicator update failed, forcing update");
1518 968 indicator.textContent = 'Live Agent';
1519 969 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
970 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1520 971 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1521 972 indicator.textContent = customAiText;
1522 973 }
1523 974 }, 50);
1524 975 }
976 + } else {
977 + //console.error("Chat mode indicator element not found!");
1525 978 }
1526 979 }
1527 980
981 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
982 +function handleNonStreamResponse(data, callback) {
983 + //console.log("Handling non-stream response:", data);
984 +
985 + // Remove temporary message
986 + $('.bot-message.temporary-message').remove();
987 +
988 + // Handle different response formats
989 + if (data.text || data.html || data.message) {
990 +
991 + // Apply response hooks
992 + if (data.text && typeof customMxChatFilter === 'function') {
993 + data.text = customMxChatFilter(data.text, "response");
994 + }
995 + if (data.message && typeof customMxChatFilter === 'function') {
996 + data.message = customMxChatFilter(data.message, "response");
997 + }
998 +
999 + // Handle chat mode updates for streaming responses too
1000 + handleChatModeUpdates(data, data.text || data.message);
1001 +
1002 + // Display the response
1003 + if (data.text && data.html) {
1004 + replaceLastMessage("bot", data.text, data.html);
1005 + } else if (data.text) {
1006 + replaceLastMessage("bot", data.text);
1007 + } else if (data.html) {
1008 + replaceLastMessage("bot", "", data.html);
1009 + } else if (data.message) {
1010 + replaceLastMessage("bot", data.message);
1011 + }
1012 + }
1013 +
1014 + // Handle other response properties
1015 + if (data.data && data.data.filename) {
1016 + showActivePdf(data.data.filename);
1017 + activePdfFile = data.data.filename;
1018 + }
1019 +
1020 + if (data.redirect_url) {
1021 + setTimeout(() => {
1022 + window.location.href = data.redirect_url;
1023 + }, 1500);
1024 + }
1025 +
1026 + if (callback) {
1027 + callback(data.text || data.message || '');
1028 + }
1029 +}
1030 +
1528 1031 // Function to update message during streaming
1529 -function updateStreamingMessage(content, botId) {
1530 - botId = botId || 'default';
1531 -
1032 +function updateStreamingMessage(content) {
1532 1033 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1533 1034 if (typeof customMxChatFilter === 'function') {
1534 1035 content = customMxChatFilter(content, "response");
1535 1036 }
1536 -
1037 +
1537 1038 const formattedContent = linkify(content);
1538 1039
1539 - // Find the temporary message in this bot's chat box
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1040 + // Find the temporary message
1041 + const tempMessage = $('.bot-message.temporary-message').last();
1542 1042
1543 1043 if (tempMessage.length) {
1544 1044 // Update existing message
1545 1045 tempMessage.html(formattedContent);
@@ -1544,9 +1044,9 @@
1544 1044 // Update existing message
1545 1045 tempMessage.html(formattedContent);
1546 1046 } else {
1547 1047 // Create new temporary message if it doesn't exist
1548 - appendMessage("bot", content, '', [], true, botId);
1048 + appendMessage("bot", content, '', [], true);
1549 1049 }
1550 1050 }
1551 1051
1552 1052 function isStreamingSupported(model) {
@@ -1564,339 +1064,23 @@
1564 1064
1565 1065 return isSupported;
1566 1066 }
1567 1067
1568 -// Update the event handlers to use the correct function names (using event delegation)
1569 -// Use class-based selectors for multi-instance support
1570 -$(document).on('click', '.send-button', function() {
1571 - var botId = getBotIdFromElement(this);
1572 - // While a response is streaming the button is a Stop control.
1573 - if (this.classList.contains('mxchat-stop-mode')) {
1574 - // Same click that just started this stream (an add-on's direct handler
1575 - // ran before this delegated one) — not a Stop press. See
1576 - // mxchatShowStopButton for the full story (plan-4bba64).
1577 - if (this.__mxchatStopJustShown) return;
1578 - mxchatStopStreaming(botId);
1579 - return;
1580 - }
1581 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1582 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1583 - disableChatInput(botId);
1584 - }
1585 - sendMessage(botId);
1068 +// Update the event handlers to use the correct function names
1069 +$('#send-button').off('click').on('click', function() {
1070 + sendMessage(); // Use the updated sendMessage function
1586 1071 });
1587 1072
1588 -// Override enter key handler (using event delegation)
1589 -$(document).on('keypress', '.chat-input', function(e) {
1073 +// Override enter key handler
1074 +$('#chat-input').off('keypress').on('keypress', function(e) {
1590 1075 if (e.which == 13 && !e.shiftKey) {
1591 1076 e.preventDefault();
1592 - var botId = getBotIdFromElement(this);
1593 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1594 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1595 - disableChatInput(botId);
1596 - }
1597 - sendMessage(botId);
1077 + sendMessage(); // Use the updated sendMessage function
1598 1078 }
1599 1079 });
1600 1080
1601 -// Builds the list of overflow-menu items for a given bot.
1602 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1603 -function mxchatGetHeaderMenuItems(botId) {
1604 - var items = [];
1605 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1606 -
1607 - // The `print_button_*` keys still gate this item for back-compat with
1608 - // existing user options. The action is now a transcript download, not print.
1609 - if (settings.print_button_enabled === 'on') {
1610 - items.push({
1611 - id: 'download-transcript',
1612 - label: settings.print_button_label || 'Download Transcript',
1613 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1614 - action: function() {
1615 - mxchatDownloadTranscript(botId);
1616 - }
1617 - });
1618 - }
1619 -
1620 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1621 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1622 - // without the site owner disabling chat persistence globally. Default OFF;
1623 - // gated by the reset_chat_enabled option. plan ac2e81.
1624 - if (settings.reset_chat_enabled === 'on') {
1625 - items.push({
1626 - id: 'reset-chat',
1627 - label: settings.reset_chat_label || 'Start new chat',
1628 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1629 - action: function() {
1630 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1631 - if (window.confirm(confirmMsg)) {
1632 - MxChatInstances.resetChatSession(botId);
1633 - }
1634 - }
1635 - });
1636 - }
1637 -
1638 - return items;
1639 -}
1640 -
1641 -// Builds a clean markdown transcript of the current conversation and triggers
1642 -// a file download. Used by the "Download Transcript" menu item.
1643 -function mxchatDownloadTranscript(botId) {
1644 - var $chatBox = getElement(botId, 'chat-box');
1645 - if (!$chatBox || !$chatBox.length) return;
1646 -
1647 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1648 - var headerTitle = settings.print_header_title || 'Chat transcript';
1649 - var now = new Date();
1650 - var stamp = now.toLocaleString();
1651 -
1652 - var lines = [];
1653 - lines.push('# ' + headerTitle);
1654 - lines.push('');
1655 - lines.push('Exported: ' + stamp);
1656 - lines.push('');
1657 - lines.push('---');
1658 - lines.push('');
1659 -
1660 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1661 - var $msg = $(this);
1662 - // Skip thinking placeholders and any in-flight temporary messages.
1663 - if ($msg.find('.thinking-dots').length) return;
1664 - if ($msg.hasClass('temporary-message')) return;
1665 -
1666 - var sender;
1667 - if ($msg.hasClass('user-message')) sender = 'User';
1668 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1669 - else sender = 'AI Agent';
1670 -
1671 - // Strip interactive UI from the cloned message so we get the conversation text.
1672 - var $clone = $msg.clone();
1673 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1674 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1675 - if (!text) return;
1676 -
1677 - lines.push('**' + sender + '**');
1678 - lines.push('');
1679 - lines.push(text);
1680 - lines.push('');
1681 - });
1682 -
1683 - var content = lines.join('\n');
1684 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1685 - var fname = 'mxchat-transcript-' + iso + '.md';
1686 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1687 - var url = URL.createObjectURL(blob);
1688 - var a = document.createElement('a');
1689 - a.href = url;
1690 - a.download = fname;
1691 - a.style.display = 'none';
1692 - document.body.appendChild(a);
1693 - a.click();
1694 - setTimeout(function() {
1695 - if (a.parentNode) a.parentNode.removeChild(a);
1696 - URL.revokeObjectURL(url);
1697 - }, 100);
1698 -}
1699 -
1700 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1701 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1702 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1703 -function mxchatSyncMenuColors(botId, $wrap) {
1704 - if (!$wrap || !$wrap.length) return;
1705 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1706 - if (!$bot.length) return;
1707 - var cs = window.getComputedStyle($bot[0]);
1708 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1709 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1710 - }
1711 - // Bot text color usually lives on a child div, not .bot-message itself.
1712 - var $textChild = $bot.find('[style*="color"]').first();
1713 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1714 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1715 -}
1716 -
1717 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1718 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1719 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1720 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1721 -// a rebuild before init (never happens, but harmless) just skips it.
1722 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1723 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1724 - var $menu = $wrap.find('.mxchat-header-menu');
1725 - var items = mxchatGetHeaderMenuItems(botId);
1726 -
1727 - $menu.empty();
1728 -
1729 - if (!items.length) {
1730 - $trigger.hide();
1731 - $menu.hide();
1732 - return;
1733 - }
1734 -
1735 - // Clear any inline display:none a previous zero-item render left behind —
1736 - // open/close visibility is governed by the hidden prop + is-open class.
1737 - $trigger.css('display', '');
1738 - $menu.css('display', '');
1739 -
1740 - items.forEach(function(item, idx) {
1741 - var $btn = $('<button>', {
1742 - type: 'button',
1743 - 'class': 'mxchat-menu-item',
1744 - 'role': 'menuitem',
1745 - 'tabindex': '-1',
1746 - 'data-menu-id': item.id,
1747 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1748 - '<span class="mxchat-menu-item-label"></span>'
1749 - });
1750 - $btn.find('.mxchat-menu-item-label').text(item.label);
1751 - $btn.on('click', function(e) {
1752 - e.preventDefault();
1753 - e.stopPropagation();
1754 - if (closeMenuFn) closeMenuFn();
1755 - try { item.action(); } catch (err) { /* no-op */ }
1756 - });
1757 - $menu.append($btn);
1758 - });
1759 -}
1760 -
1761 -// Re-render every menu on the page after a dynamic-settings merge
1762 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1763 -// swapping items under the user mid-interaction yanks focus — and the
1764 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1765 -function mxchatRebuildHeaderMenus() {
1766 - $('.mxchat-header-menu-wrap').each(function() {
1767 - var $wrap = $(this);
1768 - var botId = $wrap.data('bot-id');
1769 - if (!botId) return;
1770 - if (!$wrap.data('mxchatMenuReady')) {
1771 - mxchatInitHeaderMenu(botId);
1772 - return;
1773 - }
1774 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1775 - $wrap.data('mxchatMenuRebuildPending', true);
1776 - return;
1777 - }
1778 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1779 - });
1780 -}
1781 -
1782 -// One-time per-widget init: renders menu items, wires open/close,
1783 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1784 -// trigger. Wiring happens even when there are zero items at init, so a
1785 -// later dynamic-settings rebuild that adds items has a working trigger.
1786 -function mxchatInitHeaderMenu(botId) {
1787 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1788 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1789 -
1790 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1791 - var $menu = $wrap.find('.mxchat-header-menu');
1792 -
1793 - // Initial color sync — covers normal page load.
1794 - mxchatSyncMenuColors(botId, $wrap);
1795 -
1796 - function openMenu() {
1797 - // Re-sync each open in case the active theme changed since init.
1798 - mxchatSyncMenuColors(botId, $wrap);
1799 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1800 - $trigger.attr('aria-expanded', 'true');
1801 - // Focus the first item for keyboard users
1802 - setTimeout(function() {
1803 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1804 - }, 0);
1805 - }
1806 - function closeMenu(returnFocus) {
1807 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1808 - $trigger.attr('aria-expanded', 'false');
1809 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1810 - if (returnFocus) $trigger.trigger('focus');
1811 - // A dynamic-settings rebuild that arrived while the menu was open
1812 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1813 - if ($wrap.data('mxchatMenuRebuildPending')) {
1814 - $wrap.removeData('mxchatMenuRebuildPending');
1815 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1816 - }
1817 - }
1818 -
1819 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1820 - // click-to-collapse handler does not fire.
1821 - $trigger.on('click', function(e) {
1822 - e.preventDefault();
1823 - e.stopPropagation();
1824 - if ($menu.hasClass('is-open')) closeMenu();
1825 - else openMenu();
1826 - });
1827 -
1828 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1829 - $menu.on('click', function(e) {
1830 - e.stopPropagation();
1831 - });
1832 -
1833 - // Outside click closes the menu.
1834 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1835 - if (!$menu.hasClass('is-open')) return;
1836 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1837 - closeMenu();
1838 - });
1839 -
1840 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1841 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1842 - var $items = $menu.find('.mxchat-menu-item');
1843 - var idx = $items.index(this);
1844 - if (e.key === 'Escape') {
1845 - e.preventDefault();
1846 - closeMenu(true);
1847 - } else if (e.key === 'ArrowDown') {
1848 - e.preventDefault();
1849 - var $next = $items.eq((idx + 1) % $items.length);
1850 - $items.attr('tabindex', '-1');
1851 - $next.attr('tabindex', '0').trigger('focus');
1852 - } else if (e.key === 'ArrowUp') {
1853 - e.preventDefault();
1854 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1855 - $items.attr('tabindex', '-1');
1856 - $prev.attr('tabindex', '0').trigger('focus');
1857 - } else if (e.key === 'Enter' || e.key === ' ') {
1858 - e.preventDefault();
1859 - $(this).trigger('click');
1860 - }
1861 - });
1862 - $trigger.on('keydown', function(e) {
1863 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1864 - e.preventDefault();
1865 - closeMenu(true);
1866 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1867 - e.preventDefault();
1868 - openMenu();
1869 - }
1870 - });
1871 -
1872 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1873 - // then do the initial item render.
1874 - $wrap.data('mxchatMenuClose', closeMenu);
1875 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1876 -
1877 - $wrap.data('mxchatMenuReady', true);
1878 -}
1879 -
1880 -// Initialize header menus for every rendered widget on DOM ready.
1881 -$(function() {
1882 - $('.mxchat-header-menu-wrap').each(function() {
1883 - var botId = $(this).data('bot-id');
1884 - if (botId) mxchatInitHeaderMenu(botId);
1885 - });
1886 -
1887 - // Embedded (non-floating) widgets are open from the moment the page
1888 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1889 - // widgets refresh on first launcher open instead.
1890 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1891 - return !$(this).closest('.floating-chatbot').length;
1892 - }).length > 0;
1893 - if (hasEmbeddedWidget) {
1894 - mxchatRefreshDynamicSettings();
1895 - }
1896 -});
1897 -
1898 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1081 +
1082 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1899 1083 try {
1900 1084 // Determine styles based on sender type
1901 1085 let messageClass, bgColor, fontColor;
1902 1086
@@ -1917,29 +1101,25 @@
1917 1101 }
1918 1102
1919 1103 const messageDiv = $('<div>')
1920 1104 .addClass(messageClass)
1921 - .attr('dir', 'auto');
1922 -
1923 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1924 - var skipColors = shouldSkipInlineColors(botId);
1925 - if (skipColors) {
1926 - messageDiv.css({
1927 - 'margin-bottom': '1em'
1928 - });
1929 - } else {
1930 - messageDiv.css({
1105 + .attr('dir', 'auto')
1106 + .css({
1931 1107 'background': bgColor,
1932 1108 'color': fontColor,
1933 1109 'margin-bottom': '1em'
1934 1110 });
1111 +
1112 + // Process the message content based on sender
1113 + let fullMessage;
1114 + if (sender === "user") {
1115 + // For user messages, apply linkify after sanitization
1116 + fullMessage = linkify(messageText);
1117 + } else {
1118 + // For bot/agent messages, preserve HTML
1119 + fullMessage = messageText;
1935 1120 }
1936 1121
1937 - // Process the message content - always run linkify to convert markdown
1938 - // links and format text. linkify() handles existing HTML safely via
1939 - // negative lookaheads that skip URLs already inside <a> tags.
1940 - let fullMessage = linkify(messageText);
1941 -
1942 1122 // Add images if provided
1943 1123 if (images && images.length > 0) {
1944 1124 fullMessage += '<div class="image-gallery" dir="auto">';
1945 1125 images.forEach(img => {
@@ -1945,9 +1125,9 @@
1945 1125 images.forEach(img => {
1946 1126 const safeTitle = sanitizeUserInput(img.title);
1947 1127 const safeUrl = encodeURI(img.image_url);
1948 1128 const safeThumbnail = encodeURI(img.thumbnail_url);
1949 -
1129 +
1950 1130 fullMessage += `
1951 1131 <div style="margin-bottom: 10px;">
1952 1132 <strong>${safeTitle}</strong><br>
1953 1133 <a href="${safeUrl}" target="_blank">
@@ -1959,14 +1139,9 @@
1959 1139 }
1960 1140
1961 1141 // Append HTML content if provided
1962 1142 if (messageHtml && sender !== "user") {
1963 - // Only add line breaks if there's actual text content before the HTML
1964 - if (fullMessage && fullMessage.trim()) {
1965 - fullMessage += '<br><br>' + messageHtml;
1966 - } else {
1967 - fullMessage = messageHtml;
1968 - }
1143 + fullMessage += '<br><br>' + messageHtml;
1969 1144 }
1970 1145
1971 1146 messageDiv.html(fullMessage);
1972 1147
@@ -1973,66 +1148,58 @@
1973 1148 if (isTemporary) {
1974 1149 messageDiv.addClass('temporary-message');
1975 1150 }
1976 1151
1977 - // Append to the correct chatbot instance's chat-box
1978 - var $chatBox = getElement(botId, 'chat-box');
1979 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1152 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1980 1153 // FIXED: Use event delegation for link tracking
1981 1154 if (sender === "bot" || sender === "agent") {
1982 - attachLinkTracking(messageDiv, messageText, botId);
1155 + attachLinkTracking(messageDiv, messageText);
1983 1156 }
1984 -
1157 +
1985 1158 if (sender === "bot") {
1986 - const lastUserMessage = $chatBox.find('.user-message').last();
1159 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1987 1160 if (lastUserMessage.length) {
1988 - scrollElementToTop(lastUserMessage, botId);
1161 + scrollElementToTop(lastUserMessage);
1989 1162 }
1990 1163 }
1991 -
1992 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1993 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1994 - }
1995 1164 });
1996 1165
1997 1166 if (messageText.id) {
1998 - var instance = MxChatInstances.get(botId);
1999 - instance.lastSeenMessageId = messageText.id;
2000 - hideNotification(botId);
1167 + lastSeenMessageId = messageText.id;
1168 + hideNotification();
2001 1169 }
2002 1170 } catch (error) {
2003 - // Error rendering message - silently continue
1171 + //console.error("Error rendering message:", error);
2004 1172 }
2005 1173 }
2006 1174
2007 1175 // Helper function to attach link tracking with proper event handling
2008 -function attachLinkTracking(messageDiv, messageText, botId) {
2009 - botId = botId || 'default';
1176 +function attachLinkTracking(messageDiv, messageText) {
2010 1177 // Use a slight delay to ensure DOM is ready
2011 1178 setTimeout(function() {
2012 1179 const links = messageDiv.find('a[href]').not('[data-tracked]');
2013 -
1180 +
2014 1181 links.each(function() {
2015 1182 const $link = $(this);
2016 1183 const originalHref = $link.attr('href');
2017 -
1184 +
2018 1185 // Mark as tracked to avoid duplicate handlers
2019 1186 $link.attr('data-tracked', 'true');
2020 -
1187 +
2021 1188 // Only track external URLs
2022 1189 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2023 1190 // Remove any existing click handlers first
2024 1191 $link.off('click.tracking');
2025 -
1192 +
2026 1193 // Add new click handler with namespace
2027 1194 $link.on('click.tracking', function(e) {
2028 1195 e.preventDefault();
2029 1196 e.stopPropagation();
2030 -
2031 - const messageContext = typeof messageText === 'string'
2032 - ? messageText.substring(0, 200)
1197 +
1198 + const messageContext = typeof messageText === 'string'
1199 + ? messageText.substring(0, 200)
2033 1200 : '';
2034 -
1201 +
2035 1202 // Track the click
2036 1203 $.ajax({
2037 1204 url: mxchatChat.ajax_url,
2038 1205 type: 'POST',
@@ -2037,9 +1204,9 @@
2037 1204 url: mxchatChat.ajax_url,
2038 1205 type: 'POST',
2039 1206 data: {
2040 1207 action: 'mxchat_track_url_click',
2041 - session_id: getChatSession(botId),
1208 + session_id: getChatSession(),
2042 1209 url: originalHref,
2043 1210 message_context: messageContext,
2044 1211 nonce: mxchatChat.nonce
2045 1212 },
@@ -2051,9 +1218,9 @@
2051 1218 window.location.href = originalHref;
2052 1219 }
2053 1220 }
2054 1221 });
2055 -
1222 +
2056 1223 return false; // Extra insurance to prevent default
2057 1224 });
2058 1225 }
2059 1226 });
@@ -2059,12 +1226,11 @@
2059 1226 });
2060 1227 }, 100); // Small delay to ensure DOM is ready
2061 1228 }
2062 1229
2063 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1230 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2064 1231 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2065 - var $chatBox = getElement(botId, 'chat-box');
2066 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1232 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2067 1233
2068 1234 // Determine styles
2069 1235 let bgColor, fontColor;
2070 1236 if (sender === "user") {
@@ -2077,13 +1243,27 @@
2077 1243 bgColor = botMessageBgColor;
2078 1244 fontColor = botMessageFontColor;
2079 1245 }
2080 1246
2081 - // Always run linkify to convert markdown links and format text.
2082 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2083 - // to avoid double-processing URLs that are already inside <a> tags).
2084 - var fullMessage = linkify(responseText);
2085 -
1247 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1248 + // This prevents double-processing of URLs that are already formatted as HTML
1249 + var fullMessage;
1250 + if (sender === "user") {
1251 + // Always linkify user messages (they're plain text)
1252 + fullMessage = linkify(responseText);
1253 + } else {
1254 + // For bot/agent messages, check if HTML already exists
1255 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1256 + responseText.includes('<img') || responseText.includes('<div') ||
1257 + responseText.includes('<p>') || responseText.includes('<br>')) {
1258 + // Response already has HTML, don't process it
1259 + fullMessage = responseText;
1260 + } else {
1261 + // Plain text response, apply linkify
1262 + fullMessage = linkify(responseText);
1263 + }
1264 + }
1265 +
2086 1266 if (responseHtml) {
2087 1267 // Only add line breaks if there's actual text content before the HTML
2088 1268 if (fullMessage && fullMessage.trim()) {
2089 1269 fullMessage += '<br><br>' + responseHtml;
@@ -2106,96 +1286,67 @@
2106 1286 fullMessage += '</div>';
2107 1287 }
2108 1288
2109 1289 if (lastMessageDiv.length) {
2110 - // Replace content immediately to prevent visual gap between thinking dots and response
2111 - lastMessageDiv
2112 - .html(fullMessage)
2113 - .removeClass('bot-message user-message temporary-message')
2114 - .addClass(messageClass)
2115 - .attr('dir', 'auto');
2116 -
2117 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2118 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2119 - if (!skipColors) {
2120 - lastMessageDiv.css({
2121 - 'background-color': bgColor,
2122 - 'color': fontColor,
2123 - });
2124 - }
2125 -
2126 - // Handle link tracking and scroll
2127 - if (sender === "bot" || sender === "agent") {
2128 - attachLinkTracking(lastMessageDiv, responseText, botId);
2129 -
2130 - const lastUserMessage = $chatBox.find('.user-message').last();
2131 - if (lastUserMessage.length) {
2132 - scrollElementToTop(lastUserMessage, botId);
2133 - }
2134 - // Show notification if chat is hidden
2135 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2136 - if ($floatingChatbot.hasClass('hidden')) {
2137 - showNotification(botId);
2138 - }
2139 - }
2140 -
2141 - // Re-enable chat input after response is displayed
2142 - enableChatInput(botId);
2143 -
2144 - if (sender === "bot" || sender === "agent") {
2145 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2146 - }
1290 + lastMessageDiv.fadeOut(200, function() {
1291 + $(this)
1292 + .html(fullMessage)
1293 + .removeClass('bot-message user-message')
1294 + .addClass(messageClass)
1295 + .attr('dir', 'auto')
1296 + .css({
1297 + 'background-color': bgColor,
1298 + 'color': fontColor,
1299 + })
1300 + .removeClass('temporary-message')
1301 + .fadeIn(200, function() {
1302 + // FIXED: Use the helper function for link tracking
1303 + if (sender === "bot" || sender === "agent") {
1304 + attachLinkTracking($(this), responseText);
1305 + }
1306 +
1307 + if (sender === "bot" || sender === "agent") {
1308 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1309 + if (lastUserMessage.length) {
1310 + scrollElementToTop(lastUserMessage);
1311 + }
1312 + // Show notification if chat is hidden
1313 + if ($('#floating-chatbot').hasClass('hidden')) {
1314 + showNotification();
1315 + }
1316 + }
1317 + });
1318 + });
2147 1319 } else {
2148 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2149 - // Re-enable chat input after response is displayed
2150 - enableChatInput(botId);
1320 + appendMessage(sender, responseText, responseHtml, images);
2151 1321 }
2152 1322 }
2153 1323
2154 1324
2155 - function appendThinkingMessage(botId) {
2156 - botId = botId || 'default';
1325 + function appendThinkingMessage() {
1326 + // Remove any existing thinking dots first
1327 + $('.thinking-dots').remove();
2157 1328
2158 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2159 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2160 - if (indicator && indicator.textContent === 'Live Agent') {
2161 - return;
2162 - }
2163 -
2164 - var $chatBox = getElement(botId, 'chat-box');
2165 -
2166 - // Remove any existing thinking dots in this bot's chat first
2167 - $chatBox.find('.thinking-dots').remove();
2168 -
2169 - // Check if we should skip inline colors (AI theme is active)
2170 - var skipColors = shouldSkipInlineColors(botId);
2171 -
2172 1329 // Retrieve the bot message font color and background color
2173 1330 var botMessageFontColor = mxchatChat.bot_message_font_color;
2174 1331 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2175 1332
2176 - // Build thinking dots HTML - skip inline colors if AI theme is active
2177 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1333 +
2178 1334 var thinkingHtml = '<div class="thinking-dots-container">' +
2179 1335 '<div class="thinking-dots">' +
2180 - '<span class="dot"' + dotStyle + '></span>' +
2181 - '<span class="dot"' + dotStyle + '></span>' +
2182 - '<span class="dot"' + dotStyle + '></span>' +
1336 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1337 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1338 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2183 1339 '</div>' +
2184 1340 '</div>';
2185 1341
2186 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2187 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2188 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2189 - scrollToBottom(botId);
1342 + // Append the thinking dots to the chat container (or within the temporary message div)
1343 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1344 + scrollToBottom();
2190 1345 }
2191 -
2192 - function removeThinkingDots(botId) {
2193 - botId = botId || 'default';
2194 - var $chatBox = getElement(botId, 'chat-box');
2195 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2196 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2197 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1346 +
1347 + function removeThinkingDots() {
1348 + $('.thinking-dots').closest('.temporary-message').remove();
2198 1349 }
2199 1350
2200 1351 // ====================================
2201 1352 // TEXT FORMATTING & PROCESSING
@@ -2229,12 +1380,9 @@
2229 1380 processedText = formatTextStyling(processedText);
2230 1381
2231 1382 // Process code blocks BEFORE processing links
2232 1383 processedText = formatCodeBlocks(processedText);
2233 -
2234 - // Process markdown tables BEFORE converting newlines to paragraphs
2235 - processedText = formatMarkdownTables(processedText);
2236 -
1384 +
2237 1385 // NOW convert to paragraphs
2238 1386 processedText = convertNewlinesToBreaks(processedText);
2239 1387
2240 1388 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2247,63 +1395,37 @@
2247 1395 // Return as a proper link without the brackets
2248 1396 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2249 1397 });
2250 1398
2251 - // Process markdown links: [text](url) and [](url)
2252 - // Uses balanced parenthesis matching to handle URLs containing parens
2253 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2254 - processedText = (function(input) {
2255 - var result = '';
2256 - var i = 0;
2257 - while (i < input.length) {
2258 - // Look for [ at current position
2259 - if (input[i] === '[') {
2260 - // Find closing ]
2261 - var closeBracket = input.indexOf(']', i + 1);
2262 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2263 - result += input[i];
2264 - i++;
2265 - continue;
2266 - }
2267 - var linkText = input.substring(i + 1, closeBracket);
2268 - // Check if URL starts with http
2269 - var urlStart = closeBracket + 2;
2270 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2271 - result += input[i];
2272 - i++;
2273 - continue;
2274 - }
2275 - // Find balanced closing paren
2276 - var depth = 1;
2277 - var j = urlStart;
2278 - while (j < input.length && depth > 0) {
2279 - if (input[j] === '(') depth++;
2280 - else if (input[j] === ')') depth--;
2281 - if (depth > 0) j++;
2282 - }
2283 - if (depth !== 0) {
2284 - result += input[i];
2285 - i++;
2286 - continue;
2287 - }
2288 - var url = input.substring(urlStart, j);
2289 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2290 - var encodedUrl = safeEncodeUrl(cleanUrl);
2291 - if (!linkText || !linkText.trim()) {
2292 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2293 - } else {
2294 - var safeText = sanitizeUserInput(linkText);
2295 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2296 - }
2297 - i = j + 1; // Skip past the closing )
2298 - } else {
2299 - result += input[i];
2300 - i++;
2301 - }
1399 + // Process proper markdown links with text: [text](url)
1400 + // This MUST have non-empty text in the first brackets
1401 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1402 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1403 + // Make sure we have actual text (not just whitespace)
1404 + if (!text || !text.trim()) {
1405 + // If no text, treat the URL as the text
1406 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1407 + const safeUrl = safeEncodeUrl(cleanUrl);
1408 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2302 1409 }
2303 - return result;
2304 - })(processedText);
1410 +
1411 + // Clean the URL
1412 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1413 + const safeUrl = safeEncodeUrl(cleanUrl);
1414 + const safeText = sanitizeUserInput(text);
1415 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1416 + });
2305 1417
1418 + // Handle empty markdown links: [](url)
1419 + // This is a specific case where there's no text
1420 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1421 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1422 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1423 + const safeUrl = safeEncodeUrl(cleanUrl);
1424 + // Use the URL itself as the link text
1425 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1426 + });
1427 +
2306 1428 // Process phone numbers: [text](tel:number)
2307 1429 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2308 1430 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2309 1431 const safePhone = safeEncodeUrl(phone);
@@ -2455,78 +1577,9 @@
2455 1577 });
2456 1578
2457 1579 return text;
2458 1580 }
2459 -
2460 - function formatMarkdownTables(text) {
2461 - var lines = text.split('\n');
2462 - var result = [];
2463 - var i = 0;
2464 -
2465 - while (i < lines.length) {
2466 - // Check for a table: current line has pipes AND next line is a separator row
2467 - if (i + 1 < lines.length &&
2468 - lines[i].indexOf('|') !== -1 &&
2469 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2470 -
2471 - var tableLines = [];
2472 - var headerLine = lines[i];
2473 - var separatorLine = lines[i + 1];
2474 - tableLines.push(headerLine);
2475 - tableLines.push(separatorLine);
2476 -
2477 - // Collect remaining table rows
2478 - var j = i + 2;
2479 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2480 - tableLines.push(lines[j]);
2481 - j++;
2482 - }
2483 -
2484 - // Parse alignment from separator row
2485 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2486 - var alignments = sepCells.map(function(cell) {
2487 - var trimmed = cell.trim();
2488 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2489 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2490 - return 'left';
2491 - });
2492 -
2493 - // Build HTML table
2494 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2495 -
2496 - // Header row
2497 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2498 - html += '<thead><tr>';
2499 - headerCells.forEach(function(cell, idx) {
2500 - var align = alignments[idx] || 'left';
2501 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2502 - });
2503 - html += '</tr></thead>';
2504 -
2505 - // Body rows
2506 - html += '<tbody>';
2507 - for (var r = 2; r < tableLines.length; r++) {
2508 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2509 - html += '<tr>';
2510 - rowCells.forEach(function(cell, idx) {
2511 - var align = alignments[idx] || 'left';
2512 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2513 - });
2514 - html += '</tr>';
2515 - }
2516 - html += '</tbody></table></div>';
2517 -
2518 - result.push(html);
2519 - i = j;
2520 - } else {
2521 - result.push(lines[i]);
2522 - i++;
2523 - }
2524 - }
2525 -
2526 - return result.join('\n');
2527 - }
2528 -
1581 +
2529 1582 function sanitizeUserInput(text) {
2530 1583 const div = document.createElement('div');
2531 1584 div.textContent = text;
2532 1585 return div.innerHTML;
@@ -2556,21 +1609,10 @@
2556 1609 // ====================================
2557 1610 // UI & SCROLLING CONTROLS
2558 1611 // ====================================
2559 1612
2560 - function scrollToBottom(botIdOrInstant, instant) {
2561 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2562 - var botId = 'default';
2563 - if (typeof botIdOrInstant === 'string') {
2564 - botId = botIdOrInstant;
2565 - instant = instant || false;
2566 - } else if (typeof botIdOrInstant === 'boolean') {
2567 - instant = botIdOrInstant;
2568 - } else {
2569 - instant = false;
2570 - }
2571 -
2572 - var chatBox = getElement(botId, 'chat-box');
1613 + function scrollToBottom(instant = false) {
1614 + var chatBox = $('#chat-box');
2573 1615 if (instant) {
2574 1616 // Instantly set the scroll position to the bottom
2575 1617 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2576 1618 } else {
@@ -2579,15 +1621,15 @@
2579 1621 const scrollHeight = chatBox.prop("scrollHeight");
2580 1622 const initialScroll = chatBox.scrollTop();
2581 1623 const distance = scrollHeight - initialScroll;
2582 1624 const duration = 500; // Duration in ms
2583 -
1625 +
2584 1626 function smoothScroll(timestamp) {
2585 1627 if (!start) start = timestamp;
2586 1628 const progress = timestamp - start;
2587 1629 const currentScroll = initialScroll + (distance * (progress / duration));
2588 1630 chatBox.scrollTop(currentScroll);
2589 -
1631 +
2590 1632 if (progress < duration) {
2591 1633 requestAnimationFrame(smoothScroll);
2592 1634 } else {
2593 1635 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2592,37 +1634,33 @@
2592 1634 } else {
2593 1635 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2594 1636 }
2595 1637 }
2596 -
1638 +
2597 1639 requestAnimationFrame(smoothScroll);
2598 1640 }
2599 1641 }
2600 -
2601 - function scrollElementToTop(element, botId, topOffset) {
2602 - botId = botId || 'default';
2603 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2604 - var chatBox = getElement(botId, 'chat-box');
1642 +
1643 + function scrollElementToTop(element) {
1644 + var chatBox = $('#chat-box');
2605 1645 var elementTop = element.position().top + chatBox.scrollTop();
2606 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1646 + chatBox.animate({ scrollTop: elementTop }, 500);
2607 1647 }
2608 -
2609 - function showChatWidget(botId) {
2610 - botId = botId || 'default';
2611 - var $button = getElement(botId, 'floating-chatbot-button');
1648 +
1649 + function showChatWidget() {
2612 1650 // First ensure display is set
2613 - $button.css('display', 'flex');
1651 + $('#floating-chatbot-button').css('display', 'flex');
2614 1652 // Then handle the fade
2615 - $button.fadeTo(500, 1);
1653 + $('#floating-chatbot-button').fadeTo(500, 1);
2616 1654 // Force visibility
2617 - $button.removeClass('hidden');
1655 + $('#floating-chatbot-button').removeClass('hidden');
1656 + //console.log('Showing widget');
2618 1657 }
2619 -
2620 - function hideChatWidget(botId) {
2621 - botId = botId || 'default';
2622 - var $button = getElement(botId, 'floating-chatbot-button');
2623 - $button.css('display', 'none');
2624 - $button.addClass('hidden');
1658 +
1659 + function hideChatWidget() {
1660 + $('#floating-chatbot-button').css('display', 'none');
1661 + $('#floating-chatbot-button').addClass('hidden');
1662 + //console.log('Hiding widget');
2625 1663 }
2626 1664
2627 1665 function disableScroll() {
2628 1666 if (isMobile()) {
@@ -2651,15 +1689,18 @@
2651 1689 // NOTIFICATION SYSTEM
2652 1690 // ====================================
2653 1691
2654 1692 function createNotificationBadge() {
1693 + //console.log("Creating notification badge...");
2655 1694 const chatButton = document.getElementById('floating-chatbot-button');
2656 -
1695 + //console.log("Chat button found:", !!chatButton);
1696 +
2657 1697 if (!chatButton) return;
2658 -
1698 +
2659 1699 // Remove any existing badge first
2660 1700 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2661 1701 if (existingBadge) {
1702 + //console.log("Removing existing badge");
2662 1703 existingBadge.remove();
2663 1704 }
2664 1705
2665 1706 notificationBadge = document.createElement('div');
@@ -2681,43 +1722,34 @@
2681 1722 chatButton.appendChild(notificationBadge);
2682 1723
2683 1724 }
2684 1725
2685 - function showNotification(botId) {
2686 - botId = botId || 'default';
2687 - const badge = getElementDOM(botId, 'chat-notification-badge');
2688 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2689 - if (badge && $floatingChatbot.hasClass('hidden')) {
1726 + function showNotification() {
1727 + const badge = document.getElementById('chat-notification-badge');
1728 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2690 1729 badge.style.display = 'block';
2691 1730 badge.textContent = '1';
2692 1731 }
2693 1732 }
2694 -
2695 - function hideNotification(botId) {
2696 - botId = botId || 'default';
2697 - const badge = getElementDOM(botId, 'chat-notification-badge');
1733 +
1734 + function hideNotification() {
1735 + const badge = document.getElementById('chat-notification-badge');
2698 1736 if (badge) {
2699 1737 badge.style.display = 'none';
2700 1738 }
2701 1739 }
2702 -
2703 - function startNotificationChecking(botId) {
2704 - botId = botId || 'default';
1740 +
1741 + function startNotificationChecking() {
2705 1742 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2706 1743 if (!chatPersistenceEnabled) return;
2707 -
2708 - createNotificationBadge(botId);
2709 - var instance = MxChatInstances.get(botId);
2710 - instance.notificationCheckInterval = setInterval(function() {
2711 - checkForNewMessages(botId);
2712 - }, 30000); // Check every 30 seconds
1744 +
1745 + createNotificationBadge();
1746 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2713 1747 }
2714 -
2715 - function stopNotificationChecking(botId) {
2716 - botId = botId || 'default';
2717 - var instance = MxChatInstances.get(botId);
2718 - if (instance.notificationCheckInterval) {
2719 - clearInterval(instance.notificationCheckInterval);
1748 +
1749 + function stopNotificationChecking() {
1750 + if (notificationCheckInterval) {
1751 + clearInterval(notificationCheckInterval);
2720 1752 }
2721 1753 }
2722 1754
2723 1755 function checkForNewMessages() {
@@ -2743,35 +1775,63 @@
2743 1775 });
2744 1776 }
2745 1777
2746 1778
2747 -// ====================================
2748 -// LIVE AGENT FUNCTIONALITY
2749 -// ====================================
2750 -
2751 -function startPolling(botId) {
2752 - botId = botId || 'default';
2753 - var instance = MxChatInstances.get(botId);
2754 - // Clear any existing interval first
2755 - stopPolling(botId);
2756 - instance.pollingInterval = setInterval(function() {
2757 - checkForAgentMessages(botId);
2758 - }, 5000);
1779 + // ====================================
1780 + // LIVE AGENT FUNCTIONALITY
1781 + // ====================================
1782 +
1783 +function updateChatModeIndicator(mode) {
1784 + //console.log("updateChatModeIndicator called with mode:", mode);
1785 + const indicator = document.getElementById('chat-mode-indicator');
1786 + if (indicator) {
1787 + const oldText = indicator.textContent;
1788 +
1789 + if (mode === 'agent') {
1790 + indicator.textContent = 'Live Agent';
1791 + startPolling();
1792 + //console.log("Set indicator to Live Agent");
1793 + } else {
1794 + // Everything else is AI mode
1795 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1796 + indicator.textContent = customAiText;
1797 + stopPolling();
1798 + //console.log("Set indicator to AI Agent:", customAiText);
1799 + }
1800 +
1801 + // Force immediate DOM update
1802 + if (oldText !== indicator.textContent) {
1803 + // Force a reflow to ensure the change is visible immediately
1804 + indicator.offsetHeight;
1805 +
1806 + // Double-check after a brief moment
1807 + setTimeout(() => {
1808 + //console.log("Final indicator text:", indicator.textContent);
1809 + }, 50);
1810 + }
1811 + } else {
1812 + //console.error("Chat mode indicator element not found!");
1813 + }
2759 1814 }
2760 1815
2761 -function stopPolling(botId) {
2762 - botId = botId || 'default';
2763 - var instance = MxChatInstances.get(botId);
2764 - if (instance.pollingInterval) {
2765 - clearInterval(instance.pollingInterval);
2766 - instance.pollingInterval = null;
1816 + function startPolling() {
1817 + // Clear any existing interval first
1818 + stopPolling();
1819 + // Start new polling interval
1820 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1821 + //console.log("Started agent message polling");
2767 1822 }
2768 -}
2769 -
2770 -function checkForAgentMessages(botId) {
2771 - botId = botId || 'default';
2772 - var instance = MxChatInstances.get(botId);
2773 - const sessionId = getChatSession(botId);
1823 +
1824 + function stopPolling() {
1825 + if (pollingInterval) {
1826 + clearInterval(pollingInterval);
1827 + pollingInterval = null;
1828 + //console.log("Stopped agent message polling");
1829 + }
1830 + }
1831 +
1832 +function checkForAgentMessages() {
1833 + const sessionId = getChatSession();
2774 1834 $.ajax({
2775 1835 url: mxchatChat.ajax_url,
2776 1836 type: 'POST',
2777 1837 dataType: 'json',
@@ -2777,44 +1837,35 @@
2777 1837 dataType: 'json',
2778 1838 data: {
2779 1839 action: 'mxchat_fetch_new_messages',
2780 1840 session_id: sessionId,
2781 - last_seen_id: instance.lastSeenMessageId,
2782 - persistence_enabled: 'true',
1841 + last_seen_id: lastSeenMessageId,
1842 + persistence_enabled: 'true', // Add this too
2783 1843 nonce: mxchatChat.nonce
2784 1844 },
2785 1845 success: function (response) {
2786 1846 if (response.success && response.data?.new_messages) {
2787 1847 let hasNewMessage = false;
2788 -
1848 +
2789 1849 response.data.new_messages.forEach(function (message) {
2790 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1850 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2791 1851 hasNewMessage = true;
2792 - appendMessage("agent", message.content, '', [], false, botId);
2793 - instance.lastSeenMessageId = message.id;
2794 - instance.processedMessageIds.add(message.id);
1852 + // CHANGE THIS LINE:
1853 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1854 + lastSeenMessageId = message.id;
1855 + processedMessageIds.add(message.id);
2795 1856 }
2796 1857 });
2797 1858
2798 - if (hasNewMessage) {
2799 - enableChatInput(botId);
1859 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1860 + showNotification();
2800 1861 }
2801 -
2802 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2803 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2804 - showNotification(botId);
2805 - }
2806 -
2807 - scrollToBottom(botId, true);
1862 +
1863 + scrollToBottom(true);
2808 1864 }
2809 -
2810 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2811 - if (response.success && response.data?.chat_mode) {
2812 - updateChatModeIndicator(response.data.chat_mode, botId);
2813 - }
2814 1865 },
2815 1866 error: function (xhr, status, error) {
2816 - // Polling error - silently continue
1867 + //console.error("Polling error:", xhr, status, error);
2817 1868 }
2818 1869 });
2819 1870 }
2820 1871
@@ -2820,30 +1871,19 @@
2820 1871
2821 1872 // ====================================
2822 1873 // CHAT HISTORY & PERSISTENCE
2823 1874 // ====================================
2824 -
2825 -function loadChatHistory(botId, onComplete) {
2826 - botId = botId || 'default';
2827 - var instance = MxChatInstances.get(botId);
2828 -
1875 +// Update the loadChatHistory function:
1876 +function loadChatHistory() {
2829 1877 // Prevent duplicate loading
2830 - if (instance.chatHistoryLoaded) {
2831 - if (onComplete) onComplete();
1878 + if (chatHistoryLoaded) {
1879 + // console.log('Chat history already loaded, skipping...');
2832 1880 return;
2833 1881 }
2834 -
2835 - // Use getChatSession which returns null if no session exists (does NOT create one)
2836 - var sessionId = getChatSession(botId);
1882 +
1883 + var sessionId = getChatSession();
2837 1884 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2838 1885
2839 - // No session yet — nothing to load. History will load after first message via ensureSession.
2840 - if (!sessionId) {
2841 - instance.chatHistoryLoaded = true;
2842 - if (onComplete) onComplete();
2843 - return;
2844 - }
2845 -
2846 1886 if (chatPersistenceEnabled && sessionId) {
2847 1887 $.ajax({
2848 1888 url: mxchatChat.ajax_url,
2849 1889 type: 'POST',
@@ -2854,12 +1894,11 @@
2854 1894 },
2855 1895 success: function(response) {
2856 1896 // Handle session reset (IP changed while user was away)
2857 1897 if (response.success === false && response.data && response.data.action === 'reset_session') {
2858 - // Silent reset — new session but don't clear UI
2859 - MxChatInstances.silentResetSession(botId);
2860 - instance.chatHistoryLoaded = true; // Prevent retry loop
2861 - if (onComplete) onComplete();
1898 + // Silently reset session - user will start fresh
1899 + resetChatSession();
1900 + chatHistoryLoaded = true; // Prevent retry loop
2862 1901 return;
2863 1902 }
2864 1903
2865 1904 // Check if the response indicates success
@@ -2865,15 +1904,15 @@
2865 1904 // Check if the response indicates success
2866 1905 if (response.success) {
2867 1906 // Handle case where conversation data exists and is an array
2868 1907 if (response.data && Array.isArray(response.data.conversation)) {
2869 - var $chatBox = getElement(botId, 'chat-box');
1908 + var $chatBox = $('#chat-box');
2870 1909 var $fragment = $(document.createDocumentFragment());
2871 - let highestMessageId = instance.lastSeenMessageId;
1910 + let highestMessageId = lastSeenMessageId;
2872 1911
2873 1912 // Update chat mode if provided
2874 1913 if (response.data.chat_mode) {
2875 - updateChatModeIndicator(response.data.chat_mode, botId);
1914 + updateChatModeIndicator(response.data.chat_mode);
2876 1915 }
2877 1916
2878 1917 // Only process if there are actual messages
2879 1918 if (response.data.conversation.length > 0) {
@@ -2878,9 +1917,9 @@
2878 1917 // Only process if there are actual messages
2879 1918 if (response.data.conversation.length > 0) {
2880 1919 // IMPORTANT: Clear existing messages before loading history
2881 1920 $chatBox.empty();
2882 -
1921 +
2883 1922 $.each(response.data.conversation, function(index, message) {
2884 1923 // Skip agent messages if persistence is off
2885 1924 if (!chatPersistenceEnabled && message.role === 'agent') {
2886 1925 return;
@@ -2915,19 +1954,9 @@
2915 1954 var content = message.content;
2916 1955 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2917 1956 content = decodeHTMLEntities(content);
2918 1957
2919 - // Skip linkify for messages containing structured HTML
2920 - // (forms, product cards, galleries, etc.) to avoid
2921 - // markdown formatting corrupting HTML attributes
2922 - // (e.g. underscores in name="field_name" becoming <em> tags)
2923 - if (content.includes("mxchat-product-card") ||
2924 - content.includes("mxchat-image-gallery") ||
2925 - content.includes("mxchat-featured-products") ||
2926 - content.includes("<form") ||
2927 - content.includes("<input") ||
2928 - content.includes("<select") ||
2929 - content.includes("<textarea")) {
1958 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2930 1959 messageElement.html(content);
2931 1960 } else {
2932 1961 var formattedContent = linkify(content);
2933 1962 messageElement.html(formattedContent);
@@ -2937,47 +1966,42 @@
2937 1966
2938 1967 // Track message IDs
2939 1968 if (message.id) {
2940 1969 highestMessageId = Math.max(highestMessageId, message.id);
2941 - instance.processedMessageIds.add(message.id);
1970 + processedMessageIds.add(message.id);
2942 1971 }
2943 1972 });
2944 1973
2945 1974 // Only append messages and scroll if we have content
2946 1975 $chatBox.append($fragment);
2947 - scrollToBottom(botId, true);
1976 + scrollToBottom(true);
2948 1977
2949 1978 // Collapse quick questions if we have conversation history
2950 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2951 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2952 - collapseQuickQuestions(botId);
1979 + if (hasQuickQuestions()) {
1980 + collapseQuickQuestions();
2953 1981 }
2954 1982
2955 1983 // Update lastSeenMessageId after history loads
2956 - instance.lastSeenMessageId = highestMessageId;
1984 + lastSeenMessageId = highestMessageId;
2957 1985
2958 1986 // Only update chat mode if persistence is enabled and we have messages
2959 1987 if (chatPersistenceEnabled) {
2960 1988 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2961 1989 if (lastMessage.role === 'agent') {
2962 - updateChatModeIndicator('agent', botId);
1990 + updateChatModeIndicator('agent');
2963 1991 }
2964 1992 }
2965 -
1993 +
2966 1994 // Mark as loaded ONLY after successful load
2967 - instance.chatHistoryLoaded = true;
1995 + chatHistoryLoaded = true;
2968 1996 }
2969 1997 }
2970 1998 }
2971 - if (onComplete) onComplete();
2972 1999 },
2973 2000 error: function(xhr, status, error) {
2974 - // Error loading chat history - silently continue
2975 - if (onComplete) onComplete();
2001 + //console.error("AJAX error loading chat history:", status, error);
2976 2002 }
2977 2003 });
2978 - } else {
2979 - if (onComplete) onComplete();
2980 2004 }
2981 2005 }
2982 2006
2983 2007
@@ -2991,42 +2015,40 @@
2991 2015 element.addEventListener(eventType, handler);
2992 2016 }
2993 2017 }
2994 2018
2995 - function showActivePdf(filename, botId) {
2996 - botId = botId || 'default';
2997 - const container = getElementDOM(botId, 'active-pdf-container');
2998 - const nameElement = getElementDOM(botId, 'active-pdf-name');
2999 -
2019 + function showActivePdf(filename) {
2020 + const container = document.getElementById('active-pdf-container');
2021 + const nameElement = document.getElementById('active-pdf-name');
2022 +
3000 2023 if (!container || !nameElement) {
2024 + //console.error('PDF container elements not found');
3001 2025 return;
3002 2026 }
3003 -
2027 +
3004 2028 nameElement.textContent = filename;
3005 2029 container.style.display = 'flex';
3006 2030 }
3007 -
3008 - function showActiveWord(filename, botId) {
3009 - botId = botId || 'default';
3010 - const container = getElementDOM(botId, 'active-word-container');
3011 - const nameElement = getElementDOM(botId, 'active-word-name');
3012 -
2031 +
2032 + function showActiveWord(filename) {
2033 + const container = document.getElementById('active-word-container');
2034 + const nameElement = document.getElementById('active-word-name');
2035 +
3013 2036 if (!container || !nameElement) {
2037 + //console.error('Word document container elements not found');
3014 2038 return;
3015 2039 }
3016 -
2040 +
3017 2041 nameElement.textContent = filename;
3018 2042 container.style.display = 'flex';
3019 2043 }
3020 -
3021 - function removeActivePdf(botId) {
3022 - botId = botId || 'default';
3023 - var instance = MxChatInstances.get(botId);
3024 - const container = getElementDOM(botId, 'active-pdf-container');
3025 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3026 -
3027 - if (!container || !nameElement || !instance.activePdfFile) return;
3028 -
2044 +
2045 + function removeActivePdf() {
2046 + const container = document.getElementById('active-pdf-container');
2047 + const nameElement = document.getElementById('active-pdf-name');
2048 +
2049 + if (!container || !nameElement || !activePdfFile) return;
2050 +
3029 2051 fetch(mxchatChat.ajax_url, {
3030 2052 method: 'POST',
3031 2053 headers: {
3032 2054 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3032,9 +2054,9 @@
3032 2054 'Content-Type': 'application/x-www-form-urlencoded',
3033 2055 },
3034 2056 body: new URLSearchParams({
3035 2057 'action': 'mxchat_remove_pdf',
3036 - 'session_id': getChatSession(botId),
2058 + 'session_id': sessionId,
3037 2059 'nonce': mxchatChat.nonce
3038 2060 })
3039 2061 })
3040 2062 .then(response => response.json())
@@ -3041,25 +2063,23 @@
3041 2063 .then(data => {
3042 2064 if (data.success) {
3043 2065 container.style.display = 'none';
3044 2066 nameElement.textContent = '';
3045 - instance.activePdfFile = null;
3046 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
2067 + activePdfFile = null;
2068 + appendMessage('bot', 'PDF removed.');
3047 2069 }
3048 2070 })
3049 2071 .catch(error => {
3050 - // Error removing PDF - silently continue
2072 + //console.error('Error removing PDF:', error);
3051 2073 });
3052 2074 }
3053 -
3054 - function removeActiveWord(botId) {
3055 - botId = botId || 'default';
3056 - var instance = MxChatInstances.get(botId);
3057 - const container = getElementDOM(botId, 'active-word-container');
3058 - const nameElement = getElementDOM(botId, 'active-word-name');
3059 -
3060 - if (!container || !nameElement || !instance.activeWordFile) return;
3061 -
2075 +
2076 + function removeActiveWord() {
2077 + const container = document.getElementById('active-word-container');
2078 + const nameElement = document.getElementById('active-word-name');
2079 +
2080 + if (!container || !nameElement || !activeWordFile) return;
2081 +
3062 2082 fetch(mxchatChat.ajax_url, {
3063 2083 method: 'POST',
3064 2084 headers: {
3065 2085 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3065,9 +2085,9 @@
3065 2085 'Content-Type': 'application/x-www-form-urlencoded',
3066 2086 },
3067 2087 body: new URLSearchParams({
3068 2088 'action': 'mxchat_remove_word',
3069 - 'session_id': getChatSession(botId),
2089 + 'session_id': sessionId,
3070 2090 'nonce': mxchatChat.nonce
3071 2091 })
3072 2092 })
3073 2093 .then(response => response.json())
@@ -3074,58 +2094,61 @@
3074 2094 .then(data => {
3075 2095 if (data.success) {
3076 2096 container.style.display = 'none';
3077 2097 nameElement.textContent = '';
3078 - instance.activeWordFile = null;
3079 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
2098 + activeWordFile = null;
2099 + appendMessage('bot', 'Word document removed.');
3080 2100 }
3081 2101 })
3082 2102 .catch(error => {
3083 - // Error removing Word document - silently continue
2103 + //console.error('Error removing Word document:', error);
3084 2104 });
3085 2105 }
3086 -
2106 +
3087 2107 // ====================================
3088 2108 // CONSENT & COMPLIANCE (GDPR)
3089 2109 // ====================================
3090 -
3091 - function initializeChatVisibility(botId) {
3092 - botId = botId || 'default';
3093 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3094 - mxchatChat.complianz_toggle === '1' ||
2110 +
2111 + function initializeChatVisibility() {
2112 + //console.log('Initializing chat visibility');
2113 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2114 + mxchatChat.complianz_toggle === '1' ||
3095 2115 mxchatChat.complianz_toggle === 1;
3096 -
2116 +
3097 2117 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3098 2118 // Initial check
3099 - checkConsentAndShowChat(botId);
3100 -
2119 + checkConsentAndShowChat();
2120 +
3101 2121 // Listen for consent changes
3102 2122 $(document).on('cmplz_status_change', function(event) {
3103 - checkConsentAndShowChat(botId);
2123 + //console.log('Status change detected');
2124 + checkConsentAndShowChat();
3104 2125 });
3105 2126 } else {
3106 2127 // If Complianz is not enabled, always show
3107 - getElement(botId, 'floating-chatbot-button')
2128 + $('#floating-chatbot-button')
3108 2129 .css('display', 'flex')
3109 2130 .removeClass('hidden no-consent')
3110 2131 .fadeTo(500, 1);
3111 -
2132 +
3112 2133 // Also check pre-chat message when Complianz is not enabled
3113 - checkPreChatDismissal(botId);
2134 + checkPreChatDismissal();
3114 2135 }
3115 2136 }
3116 2137
3117 -
3118 - function checkConsentAndShowChat(botId) {
3119 - botId = botId || 'default';
2138 +
2139 + function checkConsentAndShowChat() {
3120 2140 var consentStatus = cmplz_has_consent('marketing');
3121 2141 var consentType = complianz.consenttype;
3122 -
3123 - let $widget = getElement(botId, 'floating-chatbot-button');
3124 - let $chatbot = getElement(botId, 'floating-chatbot');
3125 - let $preChat = getElement(botId, 'pre-chat-message');
3126 -
2142 +
2143 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2144 +
2145 + let $widget = $('#floating-chatbot-button');
2146 + let $chatbot = $('#floating-chatbot');
2147 + let $preChat = $('#pre-chat-message');
2148 +
3127 2149 if (consentStatus === true) {
2150 + //console.log('Consent granted - showing widget');
3128 2151 $widget
3129 2152 .removeClass('no-consent')
3130 2153 .css('display', 'flex')
3131 2154 .removeClass('hidden')
@@ -3130,12 +2153,13 @@
3130 2153 .css('display', 'flex')
3131 2154 .removeClass('hidden')
3132 2155 .fadeTo(500, 1);
3133 2156 $chatbot.removeClass('no-consent');
3134 -
2157 +
3135 2158 // Show pre-chat message if not dismissed
3136 - checkPreChatDismissal(botId);
2159 + checkPreChatDismissal();
3137 2160 } else {
2161 + //console.log('No consent - hiding widget');
3138 2162 $widget
3139 2163 .addClass('no-consent')
3140 2164 .fadeTo(500, 0, function() {
3141 2165 $(this)
@@ -3142,9 +2166,9 @@
3142 2166 .css('display', 'none')
3143 2167 .addClass('hidden');
3144 2168 });
3145 2169 $chatbot.addClass('no-consent');
3146 -
2170 +
3147 2171 // Hide pre-chat message when no consent
3148 2172 $preChat.hide();
3149 2173 }
3150 2174 }
@@ -3152,38 +2176,46 @@
3152 2176
3153 2177 // ====================================
3154 2178 // PRE-CHAT MESSAGE HANDLING
3155 2179 // ====================================
3156 -
3157 - function checkPreChatDismissal(botId) {
3158 - botId = botId || 'default';
3159 - try {
3160 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3161 - if (dismissedAt) {
3162 - // Re-show after 24 hours
3163 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3164 - if (elapsed < 86400000) {
3165 - getElement(botId, 'pre-chat-message').hide();
3166 - return;
2180 +
2181 + function checkPreChatDismissal() {
2182 + $.ajax({
2183 + url: mxchatChat.ajax_url,
2184 + type: 'POST',
2185 + data: {
2186 + action: 'mxchat_check_pre_chat_message_status',
2187 + _ajax_nonce: mxchatChat.nonce
2188 + },
2189 + success: function(response) {
2190 + if (response.success && !response.data.dismissed) {
2191 + $('#pre-chat-message').fadeIn(250);
2192 + } else {
2193 + $('#pre-chat-message').hide();
3167 2194 }
3168 - // Expired — clear and show again
3169 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2195 + },
2196 + error: function() {
2197 + //console.error('Failed to check pre-chat message dismissal status.');
3170 2198 }
3171 - getElement(botId, 'pre-chat-message').fadeIn(250);
3172 - } catch (e) {
3173 - // localStorage unavailable — show the message
3174 - getElement(botId, 'pre-chat-message').fadeIn(250);
3175 - }
2199 + });
3176 2200 }
3177 -
3178 - function handlePreChatDismissal(botId) {
3179 - botId = botId || 'default';
3180 - getElement(botId, 'pre-chat-message').fadeOut(200);
3181 - try {
3182 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3183 - } catch (e) {
3184 - // localStorage unavailable — dismissal won't persist
3185 - }
2201 +
2202 + function handlePreChatDismissal() {
2203 + $('#pre-chat-message').fadeOut(200);
2204 + $.ajax({
2205 + url: mxchatChat.ajax_url,
2206 + type: 'POST',
2207 + data: {
2208 + action: 'mxchat_dismiss_pre_chat_message',
2209 + _ajax_nonce: mxchatChat.nonce
2210 + },
2211 + success: function() {
2212 + $('#pre-chat-message').hide();
2213 + },
2214 + error: function() {
2215 + //console.error('Failed to dismiss pre-chat message.');
2216 + }
2217 + });
3186 2218 }
3187 2219
3188 2220
3189 2221 // ====================================
@@ -3209,307 +2241,231 @@
3209 2241 // ====================================
3210 2242
3211 2243 $(document).on('click', '.mxchat-popular-question', function () {
3212 2244 var question = $(this).text();
3213 - var botId = getBotIdFromElement(this);
3214 -
2245 +
3215 2246 // Append the question as if the user typed it
3216 - appendMessage("user", question, '', [], false, botId);
3217 -
2247 + appendMessage("user", question);
2248 +
3218 2249 // Only collapse if there are questions
3219 - if (hasQuickQuestions(botId)) {
3220 - collapseQuickQuestions(botId);
2250 + if (hasQuickQuestions()) {
2251 + collapseQuickQuestions();
3221 2252 }
3222 -
2253 +
3223 2254 // Send the question to the server
3224 - sendMessageToChatbot(question, botId);
2255 + sendMessageToChatbot(question);
3225 2256 });
3226 2257
3227 2258 $(document).on('click', '.questions-toggle-btn', function(e) {
3228 2259 e.preventDefault();
3229 2260 e.stopPropagation();
3230 - var botId = getBotIdFromElement(this);
3231 - expandQuickQuestions(botId);
2261 + expandQuickQuestions();
3232 2262 });
3233 2263
3234 2264 $(document).on('click', '.questions-collapse-btn', function(e) {
3235 2265 e.preventDefault();
3236 2266 e.stopPropagation();
3237 - var botId = getBotIdFromElement(this);
3238 - collapseQuickQuestions(botId);
2267 + collapseQuickQuestions();
3239 2268 });
3240 2269
3241 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3242 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3243 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3244 - if (e.type === 'keydown') {
3245 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3246 - e.preventDefault();
3247 - }
3248 - var botId = getBotIdFromElement(this);
3249 - var $chatbot = getElement(botId, 'floating-chatbot');
3250 - var $badge = getElement(botId, 'chat-notification-badge');
3251 - var $preChat = getElement(botId, 'pre-chat-message');
3252 -
3253 - if ($chatbot.hasClass('hidden')) {
3254 - $chatbot.removeClass('hidden').addClass('visible')
3255 - .attr('aria-modal', 'true').attr('role', 'dialog');
3256 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3257 - $badge.hide(); // Hide notification when opening chat
2270 + // Chatbot visibility toggle handlers
2271 + $(document).on('click', '#floating-chatbot-button', function() {
2272 + var chatbot = $('#floating-chatbot');
2273 + if (chatbot.hasClass('hidden')) {
2274 + chatbot.removeClass('hidden').addClass('visible');
2275 + $(this).addClass('hidden');
2276 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3258 2277 disableScroll();
3259 - $preChat.fadeOut(250);
3260 -
3261 - // First open per page load: re-fetch behavior settings in case
3262 - // this page's inline values came from a stale full-page cache
3263 - // (plan-32db95). Idempotent — later opens are a no-op.
3264 - mxchatRefreshDynamicSettings();
3265 -
3266 - // Load chat history for returning visitors (persistence)
3267 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3268 - if (chatPersistenceEnabled) {
3269 - MxChatInstances.ensureSession(botId);
3270 - }
3271 -
3272 - // Deferred email check — only on first widget open
3273 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3274 - var instance = MxChatInstances.get(botId);
3275 - if (emailBlocker && !instance.emailCheckDone) {
3276 - instance.emailCheckDone = true;
3277 - resolveEmailState(botId);
3278 - } else if (!emailBlocker) {
3279 - // No email collection — still route through showChatContainerForBot
3280 - // so the loader is shown while chat history loads
3281 - showChatContainerForBot(botId);
3282 - }
3283 -
3284 - // Move keyboard focus into the message input after the open transition.
3285 - setTimeout(function() {
3286 - var chatInput = getElementDOM(botId, 'chat-input');
3287 - if (chatInput && !chatInput.disabled) {
3288 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3289 - }
3290 - }, 300);
2278 + $('#pre-chat-message').fadeOut(250);
3291 2279 } else {
3292 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3293 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2280 + chatbot.removeClass('visible').addClass('hidden');
2281 + $(this).removeClass('hidden');
3294 2282 enableScroll();
3295 - checkPreChatDismissal(botId);
2283 + checkPreChatDismissal();
3296 2284 }
3297 2285 });
3298 -
3299 - // Allow clicking anywhere on the title bar to close the chatbot.
3300 - // Returns keyboard focus to the launcher so keyboard users don't get
3301 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3302 - // heuristic-based so mouse-triggered close won't show a focus ring.
3303 - $(document).on('click', '.chatbot-top-bar', function() {
3304 - var botId = getBotIdFromElement(this);
3305 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3306 - var $launcher = getElement(botId, 'floating-chatbot-button');
3307 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2286 +
2287 + $(document).on('click', '#exit-chat-button', function() {
2288 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2289 + $('#floating-chatbot-button').removeClass('hidden');
3308 2290 enableScroll();
3309 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3310 2291 });
3311 -
3312 - // Global Escape-key handler — closes any visible chat widget and
3313 - // returns focus to its launcher. Standard modal-dismissal pattern;
3314 - // pairs with aria-modal="true" set on the widget when it opens.
3315 - $(document).on('keydown', function(e) {
3316 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3317 - var $visible = $('.floating-chatbot.visible');
3318 - if (!$visible.length) return;
3319 - e.preventDefault();
3320 - $visible.each(function() {
3321 - var botId = getBotIdFromElement(this);
3322 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3323 - var $launcher = getElement(botId, 'floating-chatbot-button');
3324 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3325 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3326 - });
3327 - enableScroll();
3328 - });
3329 -
2292 +
3330 2293 $(document).on('click', '.close-pre-chat-message', function(e) {
3331 2294 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3332 - var botId = getBotIdFromElement(this);
3333 - handlePreChatDismissal(botId);
2295 + $('#pre-chat-message').fadeOut(200, function() {
2296 + $(this).remove();
2297 + });
3334 2298 });
2299 +
3335 2300
3336 -
3337 - // PDF upload button handlers - use class selector
3338 - $(document).on('click', '.pdf-upload-btn', function() {
3339 - var botId = getBotIdFromElement(this);
3340 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3341 - if (pdfInput) pdfInput.click();
3342 - });
3343 -
3344 - // Word upload button handlers - use class selector
3345 - $(document).on('click', '.word-upload-btn', function() {
3346 - var botId = getBotIdFromElement(this);
3347 - var wordInput = getElementDOM(botId, 'word-upload');
3348 - if (wordInput) wordInput.click();
3349 - });
2301 + // PDF upload button handlers
2302 + if (document.getElementById('pdf-upload-btn')) {
2303 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2304 + document.getElementById('pdf-upload').click();
2305 + });
2306 + }
3350 2307
3351 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3352 - $(document).on('change', '.pdf-upload', async function(e) {
3353 - var botId = getBotIdFromElement(this);
3354 - var instance = MxChatInstances.get(botId);
3355 - const file = this.files[0];
3356 - const sessionId = MxChatInstances.ensureSession(botId);
3357 -
2308 + // Word upload button handlers
2309 + if (document.getElementById('word-upload-btn')) {
2310 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2311 + document.getElementById('word-upload').click();
2312 + });
2313 + }
2314 +
2315 + // PDF file input change handler
2316 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2317 + const file = e.target.files[0];
2318 +
3358 2319 if (!file || file.type !== 'application/pdf') {
3359 2320 alert('Please select a valid PDF file.');
3360 2321 return;
3361 2322 }
3362 -
2323 +
3363 2324 if (!sessionId) {
2325 + //console.error('No session ID found');
3364 2326 alert('Error: No session ID found');
3365 2327 return;
3366 2328 }
3367 -
2329 +
3368 2330 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2331 + //console.error('mxchatChat not properly configured:', mxchatChat);
3369 2332 alert('Error: Ajax configuration missing');
3370 2333 return;
3371 2334 }
3372 -
2335 +
3373 2336 // Disable buttons and show loading state
3374 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3375 - const sendBtn = getElementDOM(botId, 'send-button');
3376 - if (!uploadBtn) return;
2337 + const uploadBtn = document.getElementById('pdf-upload-btn');
2338 + const sendBtn = document.getElementById('send-button');
3377 2339 const originalBtnContent = uploadBtn.innerHTML;
3378 -
2340 +
3379 2341 try {
3380 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3381 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3382 2342 const formData = new FormData();
3383 2343 formData.append('action', 'mxchat_upload_pdf');
3384 2344 formData.append('pdf_file', file);
3385 2345 formData.append('session_id', sessionId);
3386 2346 formData.append('nonce', mxchatChat.nonce);
3387 -
2347 +
3388 2348 uploadBtn.disabled = true;
3389 - if (sendBtn) sendBtn.disabled = true;
2349 + sendBtn.disabled = true;
3390 2350 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3391 2351 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3392 2352 </svg>`;
3393 -
2353 +
3394 2354 const response = await fetch(mxchatChat.ajax_url, {
3395 2355 method: 'POST',
3396 2356 body: formData
3397 2357 });
3398 -
2358 +
3399 2359 const data = await response.json();
3400 -
2360 +
3401 2361 if (data.success) {
3402 2362 // Hide popular questions if they exist
3403 - if (hasQuickQuestions(botId)) {
3404 - collapseQuickQuestions(botId);
2363 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2364 + if (hasQuickQuestions()) {
2365 + collapseQuickQuestions();
3405 2366 }
3406 -
2367 +
3407 2368 // Show the active PDF name
3408 - showActivePdf(data.data.filename, botId);
3409 -
3410 - appendMessage('bot', data.data.message, '', [], false, botId);
3411 - scrollToBottom(botId);
3412 - instance.activePdfFile = data.data.filename;
2369 + showActivePdf(data.data.filename);
2370 +
2371 + appendMessage('bot', data.data.message);
2372 + scrollToBottom();
2373 + activePdfFile = data.data.filename;
3413 2374 } else {
2375 + //console.error('Upload failed:', data.data);
3414 2376 alert('Failed to upload PDF. Please try again.');
3415 2377 }
3416 2378 } catch (error) {
2379 + //console.error('Upload error:', error);
3417 2380 alert('Error uploading file. Please try again.');
3418 2381 } finally {
3419 2382 uploadBtn.disabled = false;
3420 - if (sendBtn) sendBtn.disabled = false;
2383 + sendBtn.disabled = false;
3421 2384 uploadBtn.innerHTML = originalBtnContent;
3422 2385 this.value = ''; // Reset file input
3423 2386 }
3424 2387 });
3425 2388
3426 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3427 - $(document).on('change', '.word-upload', async function(e) {
3428 - var botId = getBotIdFromElement(this);
3429 - var instance = MxChatInstances.get(botId);
3430 - const file = this.files[0];
3431 - const sessionId = MxChatInstances.ensureSession(botId);
3432 -
2389 + // Word file input change handler
2390 + addSafeEventListener('word-upload', 'change', async function(e) {
2391 + const file = e.target.files[0];
2392 +
3433 2393 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3434 2394 alert('Please select a valid Word document (.docx).');
3435 2395 return;
3436 2396 }
3437 -
2397 +
3438 2398 if (!sessionId) {
2399 + //console.error('No session ID found');
3439 2400 alert('Error: No session ID found');
3440 2401 return;
3441 2402 }
3442 -
3443 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3444 - alert('Error: Ajax configuration missing');
3445 - return;
3446 - }
3447 -
2403 +
3448 2404 // Disable buttons and show loading state
3449 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3450 - const sendBtn = getElementDOM(botId, 'send-button');
3451 - if (!uploadBtn) return;
2405 + const uploadBtn = document.getElementById('word-upload-btn');
2406 + const sendBtn = document.getElementById('send-button');
3452 2407 const originalBtnContent = uploadBtn.innerHTML;
3453 -
2408 +
3454 2409 try {
3455 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3456 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3457 2410 const formData = new FormData();
3458 2411 formData.append('action', 'mxchat_upload_word');
3459 2412 formData.append('word_file', file);
3460 2413 formData.append('session_id', sessionId);
3461 2414 formData.append('nonce', mxchatChat.nonce);
3462 -
2415 +
3463 2416 uploadBtn.disabled = true;
3464 - if (sendBtn) sendBtn.disabled = true;
2417 + sendBtn.disabled = true;
3465 2418 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3466 2419 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3467 2420 </svg>`;
3468 -
2421 +
3469 2422 const response = await fetch(mxchatChat.ajax_url, {
3470 2423 method: 'POST',
3471 2424 body: formData
3472 2425 });
3473 -
2426 +
3474 2427 const data = await response.json();
3475 -
2428 +
3476 2429 if (data.success) {
3477 2430 // Hide popular questions if they exist
3478 - if (hasQuickQuestions(botId)) {
3479 - collapseQuickQuestions(botId);
2431 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2432 + if (hasQuickQuestions()) {
2433 + collapseQuickQuestions();
3480 2434 }
3481 -
2435 +
3482 2436 // Show the active Word document name
3483 - showActiveWord(data.data.filename, botId);
3484 -
3485 - appendMessage('bot', data.data.message, '', [], false, botId);
3486 - scrollToBottom(botId);
3487 - instance.activeWordFile = data.data.filename;
2437 + showActiveWord(data.data.filename);
2438 +
2439 + appendMessage('bot', data.data.message);
2440 + scrollToBottom();
2441 + activeWordFile = data.data.filename;
3488 2442 } else {
2443 + //console.error('Upload failed:', data.data);
3489 2444 alert('Failed to upload Word document. Please try again.');
3490 2445 }
3491 2446 } catch (error) {
2447 + //console.error('Upload error:', error);
3492 2448 alert('Error uploading file. Please try again.');
3493 2449 } finally {
3494 2450 uploadBtn.disabled = false;
3495 - if (sendBtn) sendBtn.disabled = false;
2451 + sendBtn.disabled = false;
3496 2452 uploadBtn.innerHTML = originalBtnContent;
3497 2453 this.value = ''; // Reset file input
3498 2454 }
3499 2455 });
3500 2456
3501 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3502 - $(document).on('click', '.remove-pdf-btn', function(e) {
2457 + // Remove button click handlers
2458 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3503 2459 e.preventDefault();
3504 2460 e.stopPropagation();
3505 - removeActivePdf(getBotIdFromElement(this));
2461 + removeActivePdf();
3506 2462 });
3507 -
3508 - $(document).on('click', '.remove-word-btn', function(e) {
2463 +
2464 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3509 2465 e.preventDefault();
3510 2466 e.stopPropagation();
3511 - removeActiveWord(getBotIdFromElement(this));
2467 + removeActiveWord();
3512 2468 });
3513 2469
3514 2470 // Window resize handlers
3515 2471 $(window).on('resize orientationchange', function() {
@@ -3547,497 +2503,454 @@
3547 2503 });
3548 2504
3549 2505
3550 2506 // ====================================
3551 -// INIT LOADER & CHAT CONTAINER HELPERS
2507 +// EMAIL COLLECTION SETUP - FIXED VERSION
3552 2508 // ====================================
3553 -// These must be outside the email collection block so they're always available
3554 -// (used by persistence loading even when email collection is off)
3555 -
3556 -function showInitLoader(botId) {
3557 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3558 - if (loader) loader.style.display = 'flex';
3559 -}
3560 -
3561 -function hideInitLoader(botId) {
3562 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3563 - if (loader) loader.style.display = 'none';
3564 -}
3565 -
3566 -function showEmailFormForBot(botId) {
3567 - hideInitLoader(botId);
3568 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3569 - var chatContainer = getElementDOM(botId, 'chat-container');
3570 - if (emailBlocker) emailBlocker.style.display = 'flex';
3571 - if (chatContainer) chatContainer.style.display = 'none';
3572 -}
3573 -
3574 -function showChatContainerForBot(botId) {
3575 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3576 - var chatContainer = getElementDOM(botId, 'chat-container');
3577 - if (emailBlocker) emailBlocker.style.display = 'none';
3578 -
3579 - var instance = MxChatInstances.get(botId);
3580 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3581 -
3582 - // If persistence is on and history hasn't loaded yet, show loader
3583 - // while history loads to prevent flash of empty chat
3584 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3585 - if (chatContainer) chatContainer.style.display = 'none';
3586 - showInitLoader(botId);
3587 - loadChatHistory(botId, function() {
3588 - hideInitLoader(botId);
3589 - if (chatContainer) chatContainer.style.display = 'flex';
3590 - scrollToBottom(botId, true);
3591 - });
3592 - } else {
3593 - hideInitLoader(botId);
3594 - if (chatContainer) chatContainer.style.display = 'flex';
3595 - if (typeof loadChatHistory === 'function') {
3596 - loadChatHistory(botId);
3597 - }
3598 - }
3599 -}
3600 -
3601 -// ====================================
3602 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3603 -// ====================================
3604 2509 // Only run email collection setup if it's enabled
3605 2510 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2511 + //console.log('Email collection is enabled, setting up handlers...');
2512 +
2513 + // Email collection form setup and handlers
2514 + const emailForm = document.getElementById('email-collection-form');
2515 + const emailBlocker = document.getElementById('email-blocker');
2516 + const chatbotWrapper = document.getElementById('chat-container');
3606 2517
3607 - // Track submitting state per bot
3608 - const emailSubmittingState = {};
2518 + if (emailForm && emailBlocker && chatbotWrapper) {
2519 +
2520 + // Add loading state management
2521 + let isSubmitting = false;
2522 +
2523 + // Optimized UI transition functions
2524 + function showEmailForm() {
2525 + emailBlocker.style.display = 'flex';
2526 + chatbotWrapper.style.display = 'none';
2527 + }
3609 2528
3610 - // Add CSS animations for email form (once globally)
3611 - if (!document.getElementById('email-error-styles')) {
3612 - const style = document.createElement('style');
3613 - style.id = 'email-error-styles';
3614 - style.textContent = `
3615 - @keyframes fadeInError {
3616 - from { opacity: 0; transform: translateY(-5px); }
3617 - to { opacity: 1; transform: translateY(0); }
2529 + function showChatContainer() {
2530 + // Show chat immediately without delay
2531 + emailBlocker.style.display = 'none';
2532 + chatbotWrapper.style.display = 'flex';
2533 +
2534 + // Load chat history only after showing chat container
2535 + if (typeof loadChatHistory === 'function') {
2536 + loadChatHistory();
3618 2537 }
3619 - .email-input-shake {
3620 - animation: shake 0.5s ease-in-out;
3621 - }
3622 - @keyframes shake {
3623 - 0%, 100% { transform: translateX(0); }
3624 - 25% { transform: translateX(-5px); }
3625 - 75% { transform: translateX(5px); }
3626 - }
3627 - @keyframes spin {
3628 - from { transform: rotate(0deg); }
3629 - to { transform: rotate(360deg); }
3630 - }
3631 - .email-spinner {
3632 - display: inline-block;
3633 - vertical-align: middle;
3634 - }
3635 - `;
3636 - document.head.appendChild(style);
3637 - }
2538 + }
3638 2539
3639 - function isValidEmailAddress(email) {
3640 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3641 - return emailRegex.test(email.trim()) && email.length <= 254;
3642 - }
2540 + // Enhanced email validation
2541 + function isValidEmail(email) {
2542 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2543 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2544 + }
3643 2545
3644 - function isValidNameInput(name) {
3645 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3646 - }
2546 + // Enhanced name validation
2547 + function isValidName(name) {
2548 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2549 + }
3647 2550
3648 - /**
3649 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3650 - * @param {string} botId - The bot instance ID
3651 - * @param {string} visitorName - The visitor's name to insert
3652 - */
3653 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3654 - var chatBox = getElementDOM(botId, 'chat-box');
3655 - if (!chatBox) return;
3656 -
3657 - // Find the first bot message (intro message)
3658 - var introMessage = chatBox.querySelector('.bot-message');
3659 - if (!introMessage) return;
3660 -
3661 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3662 - if (!messageContent) return;
3663 -
3664 - var html = messageContent.innerHTML;
3665 -
3666 - // Replace {visitor_name} placeholder (case-insensitive)
3667 - if (visitorName && visitorName.trim()) {
3668 - // Escape HTML to prevent XSS
3669 - var safeName = $('<div>').text(visitorName.trim()).html();
3670 - html = html.replace(/\{visitor_name\}/gi, safeName);
3671 - } else {
3672 - // Remove placeholder and clean up spacing if no name provided
3673 - html = html.replace(/\{visitor_name\}/gi, '');
3674 - // Clean up any double spaces that might result
3675 - html = html.replace(/\s{2,}/g, ' ').trim();
2551 + // Show loading state with spinner
2552 + function setSubmissionState(loading) {
2553 + const submitButton = document.getElementById('email-submit-button');
2554 + const emailInput = document.getElementById('user-email');
2555 + const nameInput = document.getElementById('user-name');
2556 +
2557 + if (loading) {
2558 + isSubmitting = true;
2559 + if (submitButton) submitButton.disabled = true;
2560 + if (emailInput) emailInput.disabled = true;
2561 + if (nameInput) nameInput.disabled = true;
2562 +
2563 + // Store original content and add spinner
2564 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2565 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2566 +
2567 + // Add loading spinner while keeping original text
2568 + const originalText = submitButton.textContent;
2569 + submitButton.innerHTML = `
2570 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2571 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2572 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2573 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2574 + </circle>
2575 + </svg>
2576 + ${originalText}
2577 + `;
2578 +
2579 + submitButton.style.opacity = '0.8';
2580 + }
2581 + } else {
2582 + isSubmitting = false;
2583 + if (submitButton) submitButton.disabled = false;
2584 + if (emailInput) emailInput.disabled = false;
2585 + if (nameInput) nameInput.disabled = false;
2586 +
2587 + // Restore original content
2588 + if (submitButton) {
2589 + const originalHtml = submitButton.getAttribute('data-original-html');
2590 + if (originalHtml) {
2591 + submitButton.innerHTML = originalHtml;
2592 + }
2593 + submitButton.style.opacity = '1';
2594 + }
2595 + }
3676 2596 }
3677 2597
3678 - messageContent.innerHTML = html;
3679 - }
3680 -
3681 - function setEmailSubmissionState(botId, loading) {
3682 - var submitButton = getElementDOM(botId, 'email-submit-button');
3683 - var emailInput = getElementDOM(botId, 'user-email');
3684 - var nameInput = getElementDOM(botId, 'user-name');
3685 -
3686 - if (loading) {
3687 - emailSubmittingState[botId] = true;
3688 - if (submitButton) submitButton.disabled = true;
3689 - if (emailInput) emailInput.disabled = true;
3690 - if (nameInput) nameInput.disabled = true;
3691 -
3692 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3693 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3694 - const originalText = submitButton.textContent;
3695 - submitButton.innerHTML = `
3696 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3697 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3698 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3699 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3700 - </circle>
3701 - </svg>
3702 - ${originalText}
2598 + // Error display functions
2599 + function showEmailError(message) {
2600 + clearEmailError();
2601 +
2602 + const errorDiv = document.createElement('div');
2603 + errorDiv.className = 'email-error';
2604 + errorDiv.style.cssText = `
2605 + color: #e74c3c;
2606 + font-size: 12px;
2607 + margin-top: 8px;
2608 + padding: 4px 0;
2609 + animation: fadeInError 0.3s ease;
2610 + `;
2611 + errorDiv.textContent = message;
2612 +
2613 + // Add CSS animation if not already present
2614 + if (!document.getElementById('email-error-styles')) {
2615 + const style = document.createElement('style');
2616 + style.id = 'email-error-styles';
2617 + style.textContent = `
2618 + @keyframes fadeInError {
2619 + from { opacity: 0; transform: translateY(-5px); }
2620 + to { opacity: 1; transform: translateY(0); }
2621 + }
2622 + .email-input-shake {
2623 + animation: shake 0.5s ease-in-out;
2624 + }
2625 + @keyframes shake {
2626 + 0%, 100% { transform: translateX(0); }
2627 + 25% { transform: translateX(-5px); }
2628 + 75% { transform: translateX(5px); }
2629 + }
2630 + @keyframes spin {
2631 + from { transform: rotate(0deg); }
2632 + to { transform: rotate(360deg); }
2633 + }
2634 + .email-spinner {
2635 + display: inline-block;
2636 + vertical-align: middle;
2637 + }
3703 2638 `;
3704 - submitButton.style.opacity = '0.8';
2639 + document.head.appendChild(style);
3705 2640 }
3706 - } else {
3707 - emailSubmittingState[botId] = false;
3708 - if (submitButton) submitButton.disabled = false;
3709 - if (emailInput) emailInput.disabled = false;
3710 - if (nameInput) nameInput.disabled = false;
3711 -
3712 - if (submitButton) {
3713 - const originalHtml = submitButton.getAttribute('data-original-html');
3714 - if (originalHtml) {
3715 - submitButton.innerHTML = originalHtml;
3716 - }
3717 - submitButton.style.opacity = '1';
2641 +
2642 + emailForm.appendChild(errorDiv);
2643 +
2644 + // Add shake animation to inputs
2645 + const emailInput = document.getElementById('user-email');
2646 + const nameInput = document.getElementById('user-name');
2647 +
2648 + if (emailInput) {
2649 + emailInput.classList.add('email-input-shake');
2650 + setTimeout(() => {
2651 + emailInput.classList.remove('email-input-shake');
2652 + }, 500);
3718 2653 }
2654 +
2655 + if (nameInput) {
2656 + nameInput.classList.add('email-input-shake');
2657 + setTimeout(() => {
2658 + nameInput.classList.remove('email-input-shake');
2659 + }, 500);
2660 + }
3719 2661 }
3720 - }
3721 2662
3722 - function showEmailError(botId, message) {
3723 - clearEmailError(botId);
3724 -
3725 - var emailForm = getElementDOM(botId, 'email-collection-form');
3726 - if (!emailForm) return;
3727 -
3728 - const errorDiv = document.createElement('div');
3729 - errorDiv.className = 'email-error';
3730 - errorDiv.style.cssText = `
3731 - color: #e74c3c;
3732 - font-size: 12px;
3733 - margin-top: 8px;
3734 - padding: 4px 0;
3735 - animation: fadeInError 0.3s ease;
3736 - `;
3737 - errorDiv.textContent = message;
3738 - emailForm.appendChild(errorDiv);
3739 -
3740 - // Add shake animation to inputs
3741 - var emailInput = getElementDOM(botId, 'user-email');
3742 - var nameInput = getElementDOM(botId, 'user-name');
3743 -
3744 - if (emailInput) {
3745 - emailInput.classList.add('email-input-shake');
3746 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3747 - }
3748 - if (nameInput) {
3749 - nameInput.classList.add('email-input-shake');
3750 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3751 - }
3752 - }
3753 -
3754 - function clearEmailError(botId) {
3755 - var emailForm = getElementDOM(botId, 'email-collection-form');
3756 - if (emailForm) {
2663 + function clearEmailError() {
3757 2664 const existingErrors = emailForm.querySelectorAll('.email-error');
3758 2665 existingErrors.forEach(error => error.remove());
3759 2666 }
3760 - }
3761 2667
3762 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3763 - function resolveEmailState(botId) {
3764 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3765 - if (mxchatChat.initial_email_state.show_email_form) {
3766 - showEmailFormForBot(botId);
3767 - } else {
3768 - showChatContainerForBot(botId);
2668 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2669 + //console.log('Setting up form submit handler...');
2670 +
2671 + // Remove any existing event listeners first
2672 + emailForm.removeEventListener('submit', handleFormSubmit);
2673 +
2674 + // Add the form submit handler
2675 + emailForm.addEventListener('submit', handleFormSubmit);
2676 +
2677 + function handleFormSubmit(event) {
2678 + //console.log('Form submit handler triggered!');
2679 + event.preventDefault();
2680 + event.stopPropagation();
2681 +
2682 + // Prevent double submission
2683 + if (isSubmitting) {
2684 + //console.log('Already submitting, ignoring...');
2685 + return false;
3769 2686 }
3770 - } else {
3771 - checkSessionAndEmailForBot(botId);
3772 - }
3773 - }
3774 2687
3775 - function checkSessionAndEmailForBot(botId) {
3776 - const sessionId = MxChatInstances.ensureSession(botId);
2688 + const userEmail = document.getElementById('user-email').value.trim();
2689 + const nameInput = document.getElementById('user-name');
2690 + const userName = nameInput ? nameInput.value.trim() : '';
2691 + const sessionId = getChatSession();
3777 2692
3778 - // Hide both panels while we check — show loader instead
3779 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3780 - var chatContainer = getElementDOM(botId, 'chat-container');
3781 - if (emailBlocker) emailBlocker.style.display = 'none';
3782 - if (chatContainer) chatContainer.style.display = 'none';
3783 - showInitLoader(botId);
2693 + //console.log('Form data:', { userEmail, userName, sessionId });
3784 2694
3785 - fetch(mxchatChat.ajax_url, {
3786 - method: 'POST',
3787 - headers: {
3788 - 'Content-Type': 'application/x-www-form-urlencoded',
3789 - },
3790 - body: new URLSearchParams({
3791 - action: 'mxchat_check_email_provided',
3792 - session_id: sessionId,
3793 - nonce: mxchatChat.nonce,
3794 - })
3795 - })
3796 - .then((response) => {
3797 - if (!response.ok) {
3798 - throw new Error(`HTTP error! status: ${response.status}`);
2695 + // Validate email before submission
2696 + if (!userEmail) {
2697 + showEmailError('Please enter your email address.');
2698 + return false;
3799 2699 }
3800 - return response.json();
3801 - })
3802 - .then((data) => {
3803 - if (data.success) {
3804 - if (data.data.logged_in || data.data.email) {
3805 - showChatContainerForBot(botId);
3806 - } else {
3807 - showEmailFormForBot(botId);
3808 - }
3809 - } else {
3810 - showEmailFormForBot(botId);
2700 +
2701 + if (!isValidEmail(userEmail)) {
2702 + showEmailError('Please enter a valid email address.');
2703 + return false;
3811 2704 }
3812 - })
3813 - .catch((error) => {
3814 - showEmailFormForBot(botId);
3815 - });
3816 - }
3817 2705
3818 - // Event delegation for email form submission
3819 - $(document).on('submit', '.email-collection-form', function(e) {
3820 - e.preventDefault();
3821 - e.stopPropagation();
2706 + // Validate name if field exists
2707 + if (nameInput && !isValidName(userName)) {
2708 + showEmailError('Please enter a valid name (2-100 characters).');
2709 + return false;
2710 + }
3822 2711
3823 - var botId = getBotIdFromElement(this);
2712 + // Clear any existing errors
2713 + clearEmailError();
2714 + setSubmissionState(true);
3824 2715
3825 - // Prevent double submission
3826 - if (emailSubmittingState[botId]) {
3827 - return false;
3828 - }
2716 + //console.log('Sending AJAX request...');
3829 2717
3830 - var emailInput = getElementDOM(botId, 'user-email');
3831 - var nameInput = getElementDOM(botId, 'user-name');
3832 - var userEmail = emailInput ? emailInput.value.trim() : '';
3833 - var userName = nameInput ? nameInput.value.trim() : '';
3834 - var sessionId = MxChatInstances.ensureSession(botId);
2718 + // Prepare form data with optional name
2719 + const formData = new URLSearchParams({
2720 + action: 'mxchat_handle_save_email_and_response',
2721 + email: userEmail,
2722 + session_id: sessionId,
2723 + nonce: mxchatChat.nonce,
2724 + });
3835 2725
3836 - // Validate email
3837 - if (!userEmail) {
3838 - showEmailError(botId, 'Please enter your email address.');
3839 - return false;
3840 - }
2726 + // Add name to form data if provided
2727 + if (userName) {
2728 + formData.append('name', userName);
2729 + }
3841 2730
3842 - if (!isValidEmailAddress(userEmail)) {
3843 - showEmailError(botId, 'Please enter a valid email address.');
3844 - return false;
3845 - }
2731 + fetch(mxchatChat.ajax_url, {
2732 + method: 'POST',
2733 + headers: {
2734 + 'Content-Type': 'application/x-www-form-urlencoded',
2735 + },
2736 + body: formData
2737 + })
2738 + .then((response) => {
2739 + //console.log('Response received:', response);
2740 + if (!response.ok) {
2741 + throw new Error(`HTTP error! status: ${response.status}`);
2742 + }
2743 + return response.json();
2744 + })
2745 + .then((data) => {
2746 + //console.log('Response data:', data);
2747 + setSubmissionState(false);
2748 +
2749 + if (data.success) {
2750 + // Show chat immediately
2751 + showChatContainer();
3846 2752
3847 - // Validate name if field exists and has content
3848 - if (nameInput && userName && !isValidNameInput(userName)) {
3849 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3850 - return false;
2753 + // Handle bot response if provided
2754 + if (data.message && typeof appendMessage === 'function') {
2755 + setTimeout(() => {
2756 + appendMessage('bot', data.message);
2757 + if (typeof scrollToBottom === 'function') {
2758 + scrollToBottom();
2759 + }
2760 + }, 100);
2761 + }
2762 + } else {
2763 + showEmailError(data.message || 'Failed to save email. Please try again.');
2764 + }
2765 + })
2766 + .catch((error) => {
2767 + //console.error('Email submission error:', error);
2768 + setSubmissionState(false);
2769 + showEmailError('An error occurred. Please try again.');
2770 + });
2771 +
2772 + return false; // Extra prevention
3851 2773 }
3852 2774
3853 - clearEmailError(botId);
3854 - setEmailSubmissionState(botId, true);
2775 + // Real-time email validation
2776 + const emailInput = document.getElementById('user-email');
2777 + if (emailInput) {
2778 + let validationTimeout;
2779 +
2780 + emailInput.addEventListener('input', function() {
2781 + // Clear previous validation timeout
2782 + if (validationTimeout) {
2783 + clearTimeout(validationTimeout);
2784 + }
2785 +
2786 + // Debounce validation
2787 + validationTimeout = setTimeout(() => {
2788 + const email = this.value.trim();
2789 + clearEmailError();
2790 +
2791 + if (email && !isValidEmail(email)) {
2792 + showEmailError('Please enter a valid email address.');
2793 + }
2794 + }, 500);
2795 + });
3855 2796
3856 - // Prepare form data
3857 - const formData = new URLSearchParams({
3858 - action: 'mxchat_handle_save_email_and_response',
3859 - email: userEmail,
3860 - session_id: sessionId,
3861 - nonce: mxchatChat.nonce,
3862 - });
3863 -
3864 - if (userName) {
3865 - formData.append('name', userName);
2797 + // Handle Enter key
2798 + emailInput.addEventListener('keypress', function(e) {
2799 + if (e.key === 'Enter' && !isSubmitting) {
2800 + e.preventDefault();
2801 + emailForm.dispatchEvent(new Event('submit'));
2802 + }
2803 + });
3866 2804 }
3867 2805
3868 - fetch(mxchatChat.ajax_url, {
3869 - method: 'POST',
3870 - headers: {
3871 - 'Content-Type': 'application/x-www-form-urlencoded',
3872 - },
3873 - body: formData
3874 - })
3875 - .then((response) => {
3876 - if (!response.ok) {
3877 - throw new Error(`HTTP error! status: ${response.status}`);
3878 - }
3879 - return response.json();
3880 - })
3881 - .then((data) => {
3882 - setEmailSubmissionState(botId, false);
3883 -
3884 - if (data.success) {
3885 - showChatContainerForBot(botId);
3886 -
3887 - // Replace {visitor_name} placeholder in intro message with actual name
3888 - if (userName) {
3889 - replaceVisitorNamePlaceholder(botId, userName);
3890 - } else {
3891 - // Remove placeholder if no name provided
3892 - replaceVisitorNamePlaceholder(botId, '');
2806 + // Real-time name validation
2807 + const nameInput = document.getElementById('user-name');
2808 + if (nameInput) {
2809 + let nameValidationTimeout;
2810 +
2811 + nameInput.addEventListener('input', function() {
2812 + // Clear previous validation timeout
2813 + if (nameValidationTimeout) {
2814 + clearTimeout(nameValidationTimeout);
3893 2815 }
2816 +
2817 + // Debounce validation
2818 + nameValidationTimeout = setTimeout(() => {
2819 + const name = this.value.trim();
2820 + clearEmailError();
2821 +
2822 + if (name && !isValidName(name)) {
2823 + showEmailError('Name must be between 2 and 100 characters.');
2824 + }
2825 + }, 500);
2826 + });
3894 2827
3895 - if (data.message && typeof appendMessage === 'function') {
3896 - setTimeout(() => {
3897 - appendMessage('bot', data.message, '', [], false, botId);
3898 - if (typeof scrollToBottom === 'function') {
3899 - scrollToBottom(botId);
3900 - }
3901 - }, 100);
2828 + // Handle Enter key
2829 + nameInput.addEventListener('keypress', function(e) {
2830 + if (e.key === 'Enter' && !isSubmitting) {
2831 + e.preventDefault();
2832 + emailForm.dispatchEvent(new Event('submit'));
3902 2833 }
3903 - } else {
3904 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3905 - }
3906 - })
3907 - .catch((error) => {
3908 - setEmailSubmissionState(botId, false);
3909 - showEmailError(botId, 'An error occurred. Please try again.');
3910 - });
3911 -
3912 - return false;
3913 - });
3914 -
3915 - // Real-time email validation using event delegation
3916 - $(document).on('input', '.mxchat-email-input', function() {
3917 - var botId = getBotIdFromElement(this);
3918 - var $input = $(this);
3919 -
3920 - // Clear previous timeout
3921 - clearTimeout($input.data('validationTimeout'));
3922 -
3923 - // Debounce validation
3924 - var timeout = setTimeout(() => {
3925 - var email = this.value.trim();
3926 - clearEmailError(botId);
3927 -
3928 - if (email && !isValidEmailAddress(email)) {
3929 - showEmailError(botId, 'Please enter a valid email address.');
3930 - }
3931 - }, 500);
3932 -
3933 - $input.data('validationTimeout', timeout);
3934 - });
3935 -
3936 - // Handle Enter key in email input
3937 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3938 - if (e.key === 'Enter') {
3939 - e.preventDefault();
3940 - var botId = getBotIdFromElement(this);
3941 - if (!emailSubmittingState[botId]) {
3942 - $(this).closest('.email-collection-form').submit();
3943 - }
2834 + });
3944 2835 }
3945 - });
3946 2836
3947 - // Handle Enter key in name input
3948 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3949 - if (e.key === 'Enter') {
3950 - e.preventDefault();
3951 - var botId = getBotIdFromElement(this);
3952 - if (!emailSubmittingState[botId]) {
3953 - $(this).closest('.email-collection-form').submit();
2837 + // Initial state check
2838 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2839 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2840 +
2841 + const emailState = mxchatChat.initial_email_state;
2842 + if (emailState.show_email_form) {
2843 + showEmailForm();
2844 + } else {
2845 + showChatContainer();
3954 2846 }
2847 + } else {
2848 + // Check email status via AJAX
2849 + setTimeout(checkSessionAndEmail, 100);
3955 2850 }
3956 - });
3957 2851
3958 - // Initialize email check for all bot instances
3959 - // For floating bots: defer until widget is opened (zero passive AJAX)
3960 - // For embedded bots: check immediately since the form is visible
3961 - $('.mxchat-chatbot-wrapper').each(function() {
3962 - var botId = $(this).data('bot-id') || 'default';
3963 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3964 -
3965 - if (emailBlocker) {
3966 - if (isEmbeddedBot(botId)) {
3967 - // Embedded bots are always visible — check now
3968 - resolveEmailState(botId);
3969 - }
3970 - // Floating bots: handled in the widget open handler
3971 - } else if (isEmbeddedBot(botId)) {
3972 - // Embedded bot, no email collection — load history with loader
3973 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3974 - if (chatPersistenceEnabled) {
3975 - MxChatInstances.ensureSession(botId);
3976 - showChatContainerForBot(botId);
3977 - }
2852 + // Check if email exists for the current session
2853 + function checkSessionAndEmail() {
2854 + const sessionId = getChatSession();
2855 +
2856 + fetch(mxchatChat.ajax_url, {
2857 + method: 'POST',
2858 + headers: {
2859 + 'Content-Type': 'application/x-www-form-urlencoded',
2860 + },
2861 + body: new URLSearchParams({
2862 + action: 'mxchat_check_email_provided',
2863 + session_id: sessionId,
2864 + nonce: mxchatChat.nonce,
2865 + })
2866 + })
2867 + .then((response) => {
2868 + if (!response.ok) {
2869 + throw new Error(`HTTP error! status: ${response.status}`);
2870 + }
2871 + return response.json();
2872 + })
2873 + .then((data) => {
2874 + if (data.success) {
2875 + if (data.data.logged_in || data.data.email) {
2876 + showChatContainer();
2877 + } else {
2878 + showEmailForm();
2879 + }
2880 + } else {
2881 + // On error, default to showing email form
2882 + showEmailForm();
2883 + }
2884 + })
2885 + .catch((error) => {
2886 + //console.warn('Email check failed, defaulting to email form:', error);
2887 + showEmailForm();
2888 + });
3978 2889 }
3979 - });
2890 +
2891 + } else {
2892 + console.error('Email collection is enabled but essential elements are missing:', {
2893 + emailForm: !!emailForm,
2894 + emailBlocker: !!emailBlocker,
2895 + chatbotWrapper: !!chatbotWrapper
2896 + });
2897 + }
2898 +} else {
2899 + //console.log('Email collection is disabled');
3980 2900 }
3981 2901
3982 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3983 - $(document).on('click', '.pre-chat-message', function() {
3984 - var botId = getBotIdFromElement(this);
3985 - var $chatbot = getElement(botId, 'floating-chatbot');
3986 - if ($chatbot.hasClass('hidden')) {
3987 - $chatbot.removeClass('hidden').addClass('visible');
3988 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3989 - handlePreChatDismissal(botId);
2902 + // Open chatbot when pre-chat message is clicked
2903 + $(document).on('click', '#pre-chat-message', function() {
2904 + var chatbot = $('#floating-chatbot');
2905 + if (chatbot.hasClass('hidden')) {
2906 + chatbot.removeClass('hidden').addClass('visible');
2907 + $('#floating-chatbot-button').addClass('hidden');
2908 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3990 2909 disableScroll(); // Disable scroll when chatbot opens
3991 -
3992 - // Load chat history for returning visitors (persistence)
3993 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3994 - if (chatPersistenceEnabled) {
3995 - MxChatInstances.ensureSession(botId);
3996 - }
3997 -
3998 - // Deferred email check — only on first widget open
3999 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4000 - var instance = MxChatInstances.get(botId);
4001 - if (emailBlocker && !instance.emailCheckDone) {
4002 - instance.emailCheckDone = true;
4003 - resolveEmailState(botId);
4004 - } else if (!emailBlocker) {
4005 - showChatContainerForBot(botId);
4006 - }
4007 2910 }
4008 2911 });
4009 2912
4010 - // Legacy duplicate close handler removed — handled by single event delegation above
2913 + var closeButton = document.querySelector('.close-pre-chat-message');
2914 + if (closeButton) {
2915 + closeButton.addEventListener('click', function() {
2916 + $('#pre-chat-message').fadeOut(200); // Hide the message
4011 2917
2918 + // Send an AJAX request to set the transient flag for 24 hours
2919 + $.ajax({
2920 + url: mxchatChat.ajax_url,
2921 + type: 'POST',
2922 + data: {
2923 + action: 'mxchat_dismiss_pre_chat_message',
2924 + _ajax_nonce: mxchatChat.nonce
2925 + },
2926 + success: function() {
2927 + //console.log('Pre-chat message dismissed for 24 hours.');
4012 2928
4013 -function hasQuickQuestions(botId) {
4014 - botId = botId || 'default';
4015 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4016 - if (!questionsContainer) return false;
4017 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2929 + // Ensure the message is hidden after dismissal
2930 + $('#pre-chat-message').hide();
2931 + },
2932 + error: function() {
2933 + //console.error('Failed to dismiss pre-chat message.');
2934 + }
2935 + });
2936 + });
2937 + }
2938 +
2939 +
2940 +function hasQuickQuestions() {
2941 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4018 2942 return questionButtons.length > 0;
4019 2943 }
4020 2944
4021 -/**
4022 - * Check if a bot is embedded (not floating)
4023 - * Embedded bots don't have a .floating-chatbot wrapper
4024 - */
4025 -function isEmbeddedBot(botId) {
4026 - botId = botId || 'default';
4027 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4028 - return !floatingWrapper;
4029 -}
4030 -
4031 -function collapseQuickQuestions(botId) {
4032 - botId = botId || 'default';
4033 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4034 - if (questionsContainer && hasQuickQuestions(botId)) {
2945 +function collapseQuickQuestions() {
2946 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2947 + if (questionsContainer && hasQuickQuestions()) {
4035 2948 questionsContainer.classList.add('collapsed');
4036 2949 questionsContainer.classList.add('has-been-collapsed');
4037 2950 try {
4038 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4039 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2951 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2952 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4040 2953 } catch (e) {
4041 2954 // Ignore if sessionStorage is not available
4042 2955 }
4043 2956 }
@@ -4042,15 +2955,14 @@
4042 2955 }
4043 2956 }
4044 2957 }
4045 2958
4046 -function expandQuickQuestions(botId) {
4047 - botId = botId || 'default';
4048 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4049 - if (questionsContainer && hasQuickQuestions(botId)) {
2959 +function expandQuickQuestions() {
2960 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2961 + if (questionsContainer && hasQuickQuestions()) {
4050 2962 questionsContainer.classList.remove('collapsed');
4051 2963 try {
4052 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2964 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4053 2965 } catch (e) {
4054 2966 // Ignore if sessionStorage is not available
4055 2967 }
4056 2968 }
@@ -4055,24 +2967,18 @@
4055 2967 }
4056 2968 }
4057 2969 }
4058 2970
4059 -function checkQuickQuestionsState(botId) {
4060 - botId = botId || 'default';
4061 - if (!hasQuickQuestions(botId)) {
2971 +function checkQuickQuestionsState() {
2972 + if (!hasQuickQuestions()) {
4062 2973 return; // Don't do anything if no questions exist
4063 2974 }
4064 -
4065 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4066 - if (isEmbeddedBot(botId)) {
4067 - return;
4068 - }
4069 -
2975 +
4070 2976 try {
4071 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4072 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4073 -
4074 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2977 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2978 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2979 +
2980 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4075 2981 if (questionsContainer) {
4076 2982 if (hasBeenCollapsed === 'true') {
4077 2983 questionsContainer.classList.add('has-been-collapsed');
4078 2984 }
@@ -4085,36 +2991,32 @@
4085 2991 }
4086 2992 }
4087 2993
4088 2994 // Global delegation for dynamically added links as fallback
4089 -// Use class selector for multi-instance support
4090 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2995 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4091 2996 const $link = $(this);
4092 2997 const messageDiv = $link.closest('.bot-message, .agent-message');
4093 -
2998 +
4094 2999 // Only process bot/agent message links
4095 3000 if (messageDiv.length > 0) {
4096 3001 const originalHref = $link.attr('href');
4097 -
3002 +
4098 3003 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4099 3004 e.preventDefault();
4100 3005 e.stopPropagation();
4101 -
3006 +
4102 3007 // Mark as tracked
4103 3008 $link.attr('data-tracked', 'true');
4104 -
4105 - // Get bot ID from the chat box context
4106 - var botId = getBotIdFromElement(this);
4107 -
3009 +
4108 3010 // Get message context from the message div
4109 3011 const messageText = messageDiv.text().substring(0, 200);
4110 -
3012 +
4111 3013 $.ajax({
4112 3014 url: mxchatChat.ajax_url,
4113 3015 type: 'POST',
4114 3016 data: {
4115 3017 action: 'mxchat_track_url_click',
4116 - session_id: getChatSession(botId),
3018 + session_id: getChatSession(),
4117 3019 url: originalHref,
4118 3020 message_context: messageText,
4119 3021 nonce: mxchatChat.nonce
4120 3022 },
@@ -4125,58 +3027,50 @@
4125 3027 window.location.href = originalHref;
4126 3028 }
4127 3029 }
4128 3030 });
4129 -
3031 +
4130 3032 return false;
4131 3033 }
4132 3034 }
4133 3035 });
4134 3036
4135 - // ====================================
4136 - // MAIN INITIALIZATION
4137 - // ====================================
3037 +
3038 +
3039 +
3040 +// ====================================
3041 +// MAIN INITIALIZATION
3042 +// ====================================
4138 3043
4139 - // Initialize all chatbot instances on the page
4140 - initializeAllInstances();
3044 +if ($('#floating-chatbot').hasClass('hidden')) {
3045 + $('#floating-chatbot-button').removeClass('hidden');
3046 +}
3047 +// Initialize when document is ready
3048 +setFullHeight();
3049 +trackOriginatingPage();
4141 3050
4142 - // Legacy initialization for single bot compatibility
4143 - $('.floating-chatbot.hidden').each(function() {
4144 - var botId = getBotIdFromElement(this);
4145 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4146 - });
3051 +// Only load chat history if email collection is disabled
3052 +if (mxchatChat.email_collection_enabled !== 'on') {
3053 + loadChatHistory();
3054 +}
4147 3055
4148 - // Initialize when document is ready
4149 - setFullHeight();
3056 +initializeChatVisibility();
4150 3057
4151 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4152 - // until the user's first interaction via MxChatInstances.ensureSession()
3058 +// Make functions globally available for add-ons
3059 +window.hasQuickQuestions = hasQuickQuestions;
3060 +window.collapseQuickQuestions = collapseQuickQuestions;
3061 +window.appendMessage = appendMessage;
3062 +window.appendThinkingMessage = appendThinkingMessage;
3063 +window.scrollToBottom = scrollToBottom;
3064 +window.scrollElementToTop = scrollElementToTop;
3065 +window.replaceLastMessage = replaceLastMessage;
3066 +window.callMxChat = callMxChat;
3067 +window.callMxChatStream = callMxChatStream;
3068 +window.shouldUseStreaming = shouldUseStreaming;
3069 +window.getChatSession = getChatSession;
3070 +window.getPageContext = getPageContext;
3071 +window.updateStreamingMessage = updateStreamingMessage;
4153 3072
4154 - // Initialize chat visibility for all instances
4155 - $('.mxchat-chatbot-wrapper').each(function() {
4156 - var botId = $(this).data('bot-id') || 'default';
4157 - initializeChatVisibility(botId);
4158 - });
4159 -
4160 - // Make functions globally available for add-ons
4161 - window.hasQuickQuestions = hasQuickQuestions;
4162 - window.collapseQuickQuestions = collapseQuickQuestions;
4163 - window.appendMessage = appendMessage;
4164 - window.appendThinkingMessage = appendThinkingMessage;
4165 - window.scrollToBottom = scrollToBottom;
4166 - window.scrollElementToTop = scrollElementToTop;
4167 - window.replaceLastMessage = replaceLastMessage;
4168 - window.callMxChat = callMxChat;
4169 - window.callMxChatStream = callMxChatStream;
4170 - window.shouldUseStreaming = shouldUseStreaming;
4171 - window.getChatSession = getChatSession;
4172 - window.getPageContext = getPageContext;
4173 - window.updateStreamingMessage = updateStreamingMessage;
4174 - window.MxChatInstances = MxChatInstances;
4175 - window.getElement = getElement;
4176 - window.getElementDOM = getElementDOM;
4177 - window.getBotIdFromElement = getBotIdFromElement;
4178 -
4179 3073 }); // End of jQuery ready
4180 3074
4181 3075
4182 3076 // ====================================
@@ -4203,312 +3097,6 @@
4203 3097 }, 2000);
4204 3098 });
4205 3099 }
4206 3100 }
4207 -});
4208 -
4209 -// ============================================================================
4210 -// SATISFACTION RATING (v3.2.6)
4211 -// ============================================================================
4212 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4213 -// inactivity following a bot reply. One prompt per session, deduped via
4214 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4215 -// the option (default off) is authoritative.
4216 -jQuery(function($) {
4217 - if (typeof mxchatChat === 'undefined') return;
4218 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4219 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4220 - // old "disabled when exactly false/'off'" check let '' through and the
4221 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4222 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4223 - // (boolean-true localizations) working.
4224 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4225 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4226 - // merges fresh values over mxchatChat (that merge fires on first widget
4227 - // open, after this module has already decided). Re-evaluating would mean
4228 - // restructuring the whole module to late-bind its listeners — not worth it
4229 - // for a prompt that is at worst stale for one page load on a cached page.
4230 - var sre = mxchatChat.satisfaction_rating_enabled;
4231 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4232 -
4233 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4234 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4235 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4236 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4237 - if (idleSeconds < 5) idleSeconds = 5;
4238 - if (idleSeconds > 600) idleSeconds = 600;
4239 - var IDLE_MS = idleSeconds * 1000;
4240 - var MIN_BOT_REPLIES = 2;
4241 - var ratingState = {};
4242 -
4243 - function getState(botId) {
4244 - if (!ratingState[botId]) {
4245 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4246 - }
4247 - return ratingState[botId];
4248 - }
4249 -
4250 - function getSessionId(botId) {
4251 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4252 - return MxChatInstances.getChatSession(botId);
4253 - }
4254 - return null;
4255 - }
4256 -
4257 - function isAlreadyRated(sessionId) {
4258 - if (!sessionId) return false;
4259 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4260 - }
4261 -
4262 - function markRated(sessionId) {
4263 - if (!sessionId) return;
4264 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4265 - }
4266 -
4267 - function esc(s) {
4268 - return String(s == null ? '' : s)
4269 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4270 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4271 - }
4272 -
4273 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4274 - function ratingSkipInlineColors(botId) {
4275 - if (mxchatChat.skip_inline_colors) return true;
4276 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4277 - return botAssignments.hasOwnProperty(botId);
4278 - }
4279 -
4280 - function botBubbleStyleAttr(botId) {
4281 - if (ratingSkipInlineColors(botId)) return '';
4282 - var bg = mxchatChat.bot_message_bg_color;
4283 - var fg = mxchatChat.bot_message_font_color;
4284 - if (!bg && !fg) return '';
4285 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4286 - }
4287 -
4288 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4289 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4290 - // and paints the filled "Send" pill so it fills with the bot font color and
4291 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4292 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4293 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4294 - // unreliably inside a descendant's `background`, so a bubble-level var would
4295 - // silently fall back to the literal (white-block bug all over again). Inline
4296 - // longhand always wins. Same transparent-guard as the menu so we never paint
4297 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4298 - function syncRatingBubbleColors(botId) {
4299 - var $chatBox = getChatBoxByBotId(botId);
4300 - if (!$chatBox || !$chatBox.length) return;
4301 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4302 - if (!bubbleEl) return;
4303 - var cs = window.getComputedStyle(bubbleEl);
4304 - var fg = cs.color;
4305 - var bg = cs.backgroundColor;
4306 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4307 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4308 - // Expose on the bubble too, for any inheriting styles / future use.
4309 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4310 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4311 - // Paint the Send pill directly — the part that actually fixes the bug.
4312 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4313 - if (submitEl) {
4314 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4315 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4316 - }
4317 - }
4318 -
4319 - function copy(key) {
4320 - var c = mxchatChat.satisfaction_rating_copy || {};
4321 - var d = {
4322 - question: 'Was this helpful?',
4323 - helpful: 'Helpful',
4324 - not_helpful: 'Not helpful',
4325 - dismiss: 'Dismiss',
4326 - thanks: 'Thanks! Anything we should improve? (optional)',
4327 - placeholder: 'Tell us what could be better…',
4328 - send: 'Send',
4329 - skip: 'Skip',
4330 - saved: 'Thanks for the feedback.'
4331 - };
4332 - return c[key] || d[key];
4333 - }
4334 -
4335 - function thumbUpSvg() {
4336 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4337 - }
4338 - function thumbDownSvg() {
4339 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4340 - }
4341 -
4342 - function buildPromptHtml(botId) {
4343 - var styleAttr = botBubbleStyleAttr(botId);
4344 - return ''
4345 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4346 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4347 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4348 - + '<div class="mxchat-rating-actions">'
4349 - + '<span class="mxchat-rating-buttons">'
4350 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4351 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4352 - + '</span>'
4353 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4354 - + '</div>'
4355 - + '</div>'
4356 - + '</div>';
4357 - }
4358 -
4359 - function buildFeedbackHtml(botId, rating) {
4360 - var styleAttr = botBubbleStyleAttr(botId);
4361 - return ''
4362 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4363 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4364 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4365 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4366 - + '<div class="mxchat-rating-feedback-actions">'
4367 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4368 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4369 - + '</div>'
4370 - + '</div>'
4371 - + '</div>';
4372 - }
4373 -
4374 - function buildSavedHtml(botId) {
4375 - var styleAttr = botBubbleStyleAttr(botId);
4376 - return ''
4377 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4378 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4379 - + '</div>';
4380 - }
4381 -
4382 - function getChatBoxByBotId(botId) {
4383 - var $byId = $('#chat-box-' + botId);
4384 - if ($byId.length) return $byId.first();
4385 - return $('.chat-box').first();
4386 - }
4387 -
4388 - function scrollChatBoxToBottom($chatBox) {
4389 - if (!$chatBox || !$chatBox.length) return;
4390 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4391 - }
4392 -
4393 - function showPrompt(botId) {
4394 - var s = getState(botId);
4395 - if (s.promptShown || s.dismissed) return;
4396 - var sessionId = getSessionId(botId);
4397 - if (!sessionId) return;
4398 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4399 - var $chatBox = getChatBoxByBotId(botId);
4400 - if (!$chatBox.length) return;
4401 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4402 - $chatBox.append(buildPromptHtml(botId));
4403 - syncRatingBubbleColors(botId);
4404 - s.promptShown = true;
4405 - scrollChatBoxToBottom($chatBox);
4406 - }
4407 -
4408 - function submitRating(botId, rating, feedback) {
4409 - var sessionId = getSessionId(botId);
4410 - if (!sessionId) return;
4411 - $.post(mxchatChat.ajax_url, {
4412 - action: 'mxchat_save_rating',
4413 - session_id: sessionId,
4414 - bot_id: botId,
4415 - rating: rating,
4416 - feedback: feedback || ''
4417 - });
4418 - markRated(sessionId);
4419 - }
4420 -
4421 - function onBotReply(botId) {
4422 - var s = getState(botId);
4423 - s.botReplies += 1;
4424 - if (s.promptShown || s.dismissed) return;
4425 - var sessionId = getSessionId(botId);
4426 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4427 - if (s.botReplies < MIN_BOT_REPLIES) return;
4428 - if (s.idleTimer) clearTimeout(s.idleTimer);
4429 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4430 - }
4431 -
4432 - function onUserMessage(botId) {
4433 - var s = getState(botId);
4434 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4435 - }
4436 -
4437 - function botIdFromChatBox(el) {
4438 - var id = el && el.id ? el.id : '';
4439 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4440 - }
4441 -
4442 - function setupObserver(chatBox) {
4443 - var botId = botIdFromChatBox(chatBox);
4444 - try {
4445 - var observer = new MutationObserver(function(mutations) {
4446 - mutations.forEach(function(m) {
4447 - for (var i = 0; i < m.addedNodes.length; i++) {
4448 - var node = m.addedNodes[i];
4449 - if (!node || node.nodeType !== 1) continue;
4450 - var $n = $(node);
4451 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4452 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4453 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4454 - }
4455 - });
4456 - });
4457 - observer.observe(chatBox, { childList: true });
4458 - } catch (e) { /* noop */ }
4459 - }
4460 -
4461 - $('.chat-box').each(function() { setupObserver(this); });
4462 -
4463 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4464 - e.preventDefault();
4465 - var $btn = $(this);
4466 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4467 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4468 - var botId = $prompt.data('bot-id') || 'default';
4469 - var rating = parseInt($btn.attr('data-rating'), 10);
4470 - if (rating !== 1 && rating !== -1) return;
4471 - submitRating(botId, rating, '');
4472 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4473 - syncRatingBubbleColors(botId);
4474 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4475 - });
4476 -
4477 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4478 - e.preventDefault();
4479 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4480 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4481 - var botId = $prompt.data('bot-id') || 'default';
4482 - var s = getState(botId);
4483 - s.dismissed = true;
4484 - markRated(getSessionId(botId));
4485 - ($wrap.length ? $wrap : $prompt).remove();
4486 - });
4487 -
4488 - function closeFeedback($fb) {
4489 - var botId = $fb.data('bot-id') || 'default';
4490 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4491 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4492 - syncRatingBubbleColors(botId);
4493 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4494 - }
4495 -
4496 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4497 - e.preventDefault();
4498 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4499 - });
4500 -
4501 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4502 - e.preventDefault();
4503 - var $fb = $(this).closest('.mxchat-rating-feedback');
4504 - var botId = $fb.data('bot-id') || 'default';
4505 - var rating = parseInt($fb.attr('data-rating'), 10);
4506 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4507 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4508 - if (text !== '') {
4509 - submitRating(botId, rating, text);
4510 - }
4511 - closeFeedback($fb);
4512 - });
4513 3101 });
4514 3102