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MxChat – AI Chatbot & Content Generation for WordPress / 2.6.2
MxChat – AI Chatbot & Content Generation for WordPress v2.6.2
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← All changes | js/chat-script.js +1221 -2769 3.2.192.6.2 View file →
@@ -1,383 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
348 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
349 - // .close-pre-chat-message button, which carries only a class and no id — miss both
350 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
351 - // and read the suffix. (closest() includes the element itself, so a click directly on
352 - // #pre-chat-message-{bot_id} resolves here too.)
353 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
354 - if ($preChat.length) {
355 - var preId = $preChat.attr('id') || '';
356 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
357 - if (preMatch) return preMatch[1];
358 - }
359 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
360 - var elementId = $(element).attr('id') || '';
361 - if (elementId) {
362 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
363 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
364 - if (idMatch) return idMatch[1];
365 - }
366 - return 'default';
367 - }
368 -
369 - // Get wrapper element for a bot
370 - function getWrapper(botId) {
371 - return getElement(botId, 'mxchat-chatbot-wrapper');
372 - }
373 -
374 - // ====================================
375 4 // GLOBAL VARIABLES & CONFIGURATION
376 5 // ====================================
377 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
378 -
379 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
380 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
381 10 var userMessageFontColor = mxchatChat.user_message_font_color;
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -382,82 +11,64 @@
382 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
383 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
384 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
385 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
386 -
15 +
387 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
388 26
389 27 // ====================================
390 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
391 29 // ====================================
392 -
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
33 + //console.log("Session ID retrieved from cookie: ", sessionId);
34 +
35 + if (!sessionId) {
36 + sessionId = generateSessionId();
37 + //console.log("Generated new session ID: ", sessionId);
38 + setChatSession(sessionId);
39 + }
40 +
41 + //console.log("Final session ID: ", sessionId);
42 + return sessionId;
43 + }
44 +
45 + function setChatSession(sessionId) {
46 + // Set the cookie with a 24-hour expiration (86400 seconds)
47 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
48 + }
49 +
393 50 function getCookie(name) {
394 51 let value = "; " + document.cookie;
395 52 let parts = value.split("; " + name + "=");
396 53 if (parts.length == 2) return parts.pop().split(";").shift();
397 54 }
398 -
55 +
399 56 function generateSessionId() {
400 - // Session IDs function as the de-facto bearer token for an anonymous
401 - // chat, so generate them with a CSPRNG when available. Math.random is a
402 - // legacy fallback for ancient/sandboxed environments that lack
403 - // window.crypto. The 'mxchat_chat_' prefix is preserved exactly (other
404 - // code pattern-matches on it). (plan-0c17b5)
405 - var rand;
406 - try {
407 - if (window.crypto && window.crypto.getRandomValues) {
408 - var buf = new Uint8Array(16); // 128 bits
409 - window.crypto.getRandomValues(buf);
410 - rand = Array.prototype.map.call(buf, function (b) {
411 - return ('0' + b.toString(16)).slice(-2);
412 - }).join('');
413 - }
414 - } catch (e) {}
415 - if (!rand) {
416 - rand = Math.random().toString(36).substr(2, 9); // legacy fallback
417 - }
418 - return 'mxchat_chat_' + rand;
57 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
419 58 }
420 59
421 - // Legacy function - now delegates to instance manager
422 - function getChatSession(botId) {
423 - botId = botId || 'default';
424 - return MxChatInstances.getChatSession(botId);
60 + function resetChatSession() {
61 + // Generate a new session ID
62 + var newSessionId = generateSessionId();
63 + // Update the cookie with the new session
64 + setChatSession(newSessionId);
65 + // Clear the chat history display
66 + $('.mxchat-messages').empty();
67 + // Reset the chat history loaded flag
68 + chatHistoryLoaded = false;
425 69 }
426 70
427 - function setChatSession(sessionId, botId) {
428 - botId = botId || 'default';
429 - MxChatInstances.setChatSession(botId, sessionId);
430 - }
431 -
432 - function resetChatSession(botId) {
433 - botId = botId || 'default';
434 - MxChatInstances.resetChatSession(botId);
435 - }
436 -
437 - // ====================================
438 - // INITIALIZE ALL CHATBOT INSTANCES
439 - // ====================================
440 -
441 - function initializeAllInstances() {
442 - // Find all chatbot wrappers on the page
443 - $('.mxchat-chatbot-wrapper').each(function() {
444 - var botId = $(this).data('bot-id') || 'default';
445 - MxChatInstances.init(botId);
446 - initializeBotInstance(botId);
447 - });
448 - }
449 -
450 - function initializeBotInstance(botId) {
451 - var instance = MxChatInstances.get(botId);
452 -
453 - // Initialize quick questions state for this bot
454 - checkQuickQuestionsState(botId);
455 -
456 - // Note: Event handlers use event delegation with class selectors,
457 - // so they work automatically for all instances without per-bot setup
458 - }
459 -
460 71 // ====================================
461 72 // CONTEXTUAL AWARENESS FUNCTIONALITY
462 73 // ====================================
463 74
@@ -602,216 +213,70 @@
602 213
603 214 // ====================================
604 215 // CORE CHAT FUNCTIONALITY
605 216 // ====================================
606 -
607 -// Helper functions to disable/enable chat input while waiting for response
608 -function disableChatInput(botId) {
609 - botId = botId || 'default';
610 - var chatInput = getElementDOM(botId, 'chat-input');
611 - var sendButton = getElementDOM(botId, 'send-button');
612 - if (chatInput) {
613 - chatInput.disabled = true;
614 - chatInput.style.opacity = '0.6';
615 - }
616 - if (sendButton) {
617 - sendButton.disabled = true;
618 - sendButton.style.opacity = '0.5';
619 - sendButton.style.pointerEvents = 'none';
620 - }
621 -}
622 -
623 -function enableChatInput(botId) {
624 - botId = botId || 'default';
625 - var chatInput = getElementDOM(botId, 'chat-input');
626 - var sendButton = getElementDOM(botId, 'send-button');
627 - if (chatInput) {
628 - chatInput.disabled = false;
629 - chatInput.style.opacity = '1';
630 - chatInput.focus();
631 - }
632 - if (sendButton) {
633 - sendButton.disabled = false;
634 - sendButton.style.opacity = '1';
635 - sendButton.style.pointerEvents = 'auto';
636 - }
637 - // Every completion path re-enables input, so this is the single restore
638 - // point for the streaming Stop affordance (no-op when not in stop mode).
639 - mxchatRestoreSendButton(botId);
640 -}
641 -
642 -// --- Streaming Stop control -------------------------------------------------
643 -// One live stream handle per bot instance, so Stop on one widget never aborts
644 -// another bot on the same page.
645 -var mxchatActiveStreams = {};
646 -// Original send-button markup, captured once per bot the first time the Stop
647 -// state is shown (never captured while already in stop mode, so a rapid
648 -// stop-then-resend can't save the stop glyph as the "original").
649 -var mxchatSendMarkup = {};
650 -
651 -function mxchatShowStopButton(botId) {
652 - var btn = getElementDOM(botId, 'send-button');
653 - if (!btn) return;
654 - if (!btn.classList.contains('mxchat-stop-mode')) {
655 - mxchatSendMarkup[botId] = {
656 - html: btn.innerHTML,
657 - label: btn.getAttribute('aria-label')
658 - };
659 - }
660 -
661 - // Mirror the send icon's rendered size + color so the stop glyph looks
662 - // native, including custom send images/colors and theme overrides.
663 - var child = btn.querySelector('svg, img');
664 - var size = 25;
665 - var color = '';
666 - if (child) {
667 - var rect = child.getBoundingClientRect();
668 - if (rect.width) {
669 - size = Math.round(Math.min(rect.width, rect.height));
670 - }
671 - var cs = window.getComputedStyle(child);
672 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
673 - }
674 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
675 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
676 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
677 - // start a stream synchronously while the originating click is still
678 - // bubbling up to our delegated handler. Without this guard, that handler
679 - // reads the just-added stop-mode class as a user Stop press and aborts the
680 - // brand-new stream — the user's message renders but no reply ever fires
681 - // (plan-4bba64 silent message loss). The flag only spans the current event
682 - // dispatch: cleared on the next macrotask, long before a real Stop click.
683 - btn.__mxchatStopJustShown = true;
684 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
685 - btn.classList.add('mxchat-stop-mode');
686 - btn.setAttribute('aria-label', stopLabel);
687 - btn.setAttribute('title', stopLabel);
688 - // disableChatInput() ran when the turn was sent; the Stop control itself
689 - // must stay clickable while the textarea remains disabled.
690 - btn.disabled = false;
691 - btn.style.opacity = '1';
692 - btn.style.pointerEvents = 'auto';
693 -}
694 -
695 -function mxchatRestoreSendButton(botId) {
696 - var btn = getElementDOM(botId, 'send-button');
697 - var saved = mxchatSendMarkup[botId];
698 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
699 - btn.innerHTML = saved.html;
700 - btn.classList.remove('mxchat-stop-mode');
701 - btn.removeAttribute('title');
702 - if (saved.label) {
703 - btn.setAttribute('aria-label', saved.label);
704 - }
705 -}
706 -
707 -function mxchatStopStreaming(botId) {
708 - var entry = mxchatActiveStreams[botId];
709 - if (!entry || !entry.controller) return;
710 - entry.aborted = true;
711 - try { entry.controller.abort(); } catch (e) {}
712 -}
713 -
714 -// Returns true when a stream rejection came from an intentional Stop click:
715 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
716 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
717 - var entry = mxchatActiveStreams[botId];
718 - if (!entry || !entry.aborted) return false;
719 - delete mxchatActiveStreams[botId];
720 - if (!accumulatedContent) {
721 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
722 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
723 - }
724 - enableChatInput(botId); // also restores the send icon
725 - if (callback) {
726 - callback(accumulatedContent || '');
727 - }
728 - return true;
729 -}
730 -
731 217 // Update your existing sendMessage function
732 -function sendMessage(botId) {
733 - botId = botId || 'default';
734 - MxChatInstances.ensureSession(botId);
735 - var $chatInput = getElement(botId, 'chat-input');
736 - var message = $chatInput.val();
737 -
218 +function sendMessage() {
219 + var message = $('#chat-input').val();
220 +
738 221 // ADD PROMPT HOOK HERE
739 - if (typeof customMxChatFilter === 'function') {
740 - message = customMxChatFilter(message, "prompt");
222 + if (typeof customMxChatFilter === 'function') {
223 + message = customMxChatFilter(message, "prompt");
741 224 }
742 -
225 +
743 226 if (message) {
744 - // Don't disable input in live agent mode - let users chat freely
745 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
746 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
747 - if (!isAgentMode) {
748 - disableChatInput(botId);
749 - }
227 + appendMessage("user", message);
228 + $('#chat-input').val('');
229 + $('#chat-input').css('height', 'auto');
750 230
751 - appendMessage("user", message, '', [], false, botId);
752 - $chatInput.val('');
753 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
754 - $chatInput.css('height', 'auto');
755 -
756 - if (hasQuickQuestions(botId)) {
757 - collapseQuickQuestions(botId);
231 + if (hasQuickQuestions()) {
232 + collapseQuickQuestions();
758 233 }
759 - appendThinkingMessage(botId);
760 - scrollToBottom(botId);
234 + appendThinkingMessage();
235 + scrollToBottom();
761 236
762 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
237 + const currentModel = mxchatChat.model || 'gpt-4o';
763 238
764 239 // Check if streaming is enabled AND supported for this model
765 240 if (shouldUseStreaming(currentModel)) {
766 241 callMxChatStream(message, function(response) {
767 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
768 - }, botId);
242 + $('.bot-message.temporary-message').removeClass('temporary-message');
243 + });
769 244 } else {
770 245 callMxChat(message, function(response) {
771 - replaceLastMessage("bot", response, '', [], botId);
772 - }, botId);
246 + replaceLastMessage("bot", response);
247 + });
773 248 }
774 249 }
775 250 }
776 251
777 252 // Update your existing sendMessageToChatbot function
778 -function sendMessageToChatbot(message, botId) {
779 - botId = botId || 'default';
780 - MxChatInstances.ensureSession(botId);
781 -
253 +function sendMessageToChatbot(message) {
782 254 // ADD PROMPT HOOK HERE
783 255 if (typeof customMxChatFilter === 'function') {
784 256 message = customMxChatFilter(message, "prompt");
785 257 }
258 +
259 + var sessionId = getChatSession();
786 260
787 - // Don't disable input in live agent mode - let users chat freely
788 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
789 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
790 - if (!isAgentMode) {
791 - disableChatInput(botId);
261 + if (hasQuickQuestions()) {
262 + collapseQuickQuestions();
792 263 }
264 + appendThinkingMessage();
265 + scrollToBottom();
793 266
794 - var sessionId = getChatSession(botId);
267 + const currentModel = mxchatChat.model || 'gpt-4o';
795 268
796 - if (hasQuickQuestions(botId)) {
797 - collapseQuickQuestions(botId);
798 - }
799 - appendThinkingMessage(botId);
800 - scrollToBottom(botId);
801 -
802 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
803 -
804 269 // Check if streaming is enabled AND supported for this model
805 270 if (shouldUseStreaming(currentModel)) {
806 271 callMxChatStream(message, function(response) {
807 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
808 - }, botId);
272 + $('.bot-message.temporary-message').removeClass('temporary-message');
273 + });
809 274 } else {
810 275 callMxChat(message, function(response) {
811 - getElement(botId, 'chat-box').find('.temporary-message').remove();
812 - replaceLastMessage("bot", response, '', [], botId);
813 - }, botId);
276 + $('.temporary-message').remove();
277 + replaceLastMessage("bot", response);
278 + });
814 279 }
815 280 }
816 281
817 282 // Updated shouldUseStreaming function with debugging
@@ -854,72 +319,40 @@
854 319 updateChatModeIndicator('agent');
855 320 }
856 321 }
857 322
858 -// Function to get bot ID from any element or wrapper
859 -// If element is provided, finds the bot ID from its wrapper
860 -// If no element, returns 'default' (for backward compatibility)
861 -function getMxChatBotId(element) {
862 - if (element) {
863 - return getBotIdFromElement(element);
864 - }
865 - // Fallback: find first chatbot wrapper on page
866 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
323 +//Function to get bot ID from the chatbot wrapper
324 +function getMxChatBotId() {
325 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
867 326 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
868 327 }
869 328
870 -function callMxChat(message, callback, botId) {
871 - botId = botId || getMxChatBotId();
872 -
873 - // Streaming fallbacks land here: drop any leftover stream handle and
874 - // return the button to its send state (no-op for plain non-stream turns).
875 - if (mxchatActiveStreams[botId]) {
876 - delete mxchatActiveStreams[botId];
877 - }
878 - mxchatRestoreSendButton(botId);
879 -
329 +function callMxChat(message, callback) {
880 330 // Store the message in case we need to retry after session reset
881 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
331 + $('.mxchat-input-holder textarea').data('pending-message', message);
882 332
883 333 // Get page context if contextual awareness is enabled
884 334 const pageContext = getPageContext();
885 335
886 - // Get instance for session start timestamp (used when persistence is OFF)
887 - var instance = MxChatInstances.get(botId);
336 + // Get bot ID
337 + const botId = getMxChatBotId();
888 338
889 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
890 - // and returns the guaranteed-present session id from the in-memory instance even when
891 - // cookie/localStorage writes are silently blocked by the browser.
892 - var sessionId = MxChatInstances.ensureSession(botId);
893 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
894 - // Last-resort generation to ensure we never POST a null marker.
895 - sessionId = generateSessionId();
896 - MxChatInstances.setChatSession(botId, sessionId);
897 - }
898 -
899 - // Wait for the page-cache nonce refresh to complete before firing the
900 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
901 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
902 - // callback guarantees we read the fresh value. See plan-c5457f.
903 - refreshNonceIfNeeded(function() {
904 339 // Prepare AJAX data
905 340 const ajaxData = {
906 341 action: 'mxchat_handle_chat_request',
907 342 message: message,
908 - session_id: sessionId,
343 + session_id: getChatSession(),
909 344 nonce: mxchatChat.nonce,
910 345 current_page_url: window.location.href,
911 346 current_page_title: document.title,
912 - bot_id: botId,
913 - // Pass session start timestamp so AI context matches what user sees
914 - session_start_timestamp: instance.sessionStartTimestamp || 0
347 + bot_id: botId // Include bot ID
915 348 };
916 -
349 +
917 350 // Add page context if available
918 351 if (pageContext) {
919 352 ajaxData.page_context = JSON.stringify(pageContext);
920 353 }
921 -
354 +
922 355 // CHECK FOR VISION FLAGS AND ADD THEM
923 356 if (window.mxchatVisionProcessed) {
924 357 ajaxData.vision_processed = true;
925 358 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -928,9 +361,9 @@
928 361 window.mxchatVisionProcessed = false;
929 362 window.mxchatOriginalMessage = null;
930 363 window.mxchatVisionImagesCount = 0;
931 364 }
932 -
365 +
933 366 $.ajax({
934 367 url: mxchatChat.ajax_url,
935 368 type: 'POST',
936 369 dataType: 'json',
@@ -935,18 +368,29 @@
935 368 type: 'POST',
936 369 dataType: 'json',
937 370 data: ajaxData,
938 371 success: function(response) {
939 - // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
372 +
373 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
374 + if (response.chat_mode) {
375 + //console.log("Updating chat mode to:", response.chat_mode);
376 + updateChatModeIndicator(response.chat_mode);
377 + }
378 +
379 + // Also check in data property if response is wrapped
380 + if (response.data && response.data.chat_mode) {
381 + //console.log("Updating chat mode from data to:", response.data.chat_mode);
382 + updateChatModeIndicator(response.data.chat_mode);
383 + }
384 + // Log the full response for debugging
385 + //console.log("API Response:", response);
386 +
387 + // IMMEDIATE CHAT MODE UPDATE - Handle this first, before any other processing
940 388 if (response.chat_mode) {
941 - updateChatModeIndicator(response.chat_mode, botId);
389 + //console.log("Updating chat mode immediately to:", response.chat_mode);
390 + updateChatModeIndicator(response.chat_mode);
942 391 }
943 392
944 - // Also check in data property if response is wrapped
945 - if (response.data && response.data.chat_mode) {
946 - updateChatModeIndicator(response.data.chat_mode, botId);
947 - }
948 -
949 393 // SECURITY FIX: Check for errors FIRST before checking for success
950 394 // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
951 395 if (response.success === false || (response.data && response.data.error_message)) {
952 396 let errorMessage = "";
@@ -968,29 +412,40 @@
968 412 errorMessage = "An error occurred. Please try again or contact support.";
969 413 }
970 414
971 415 // Handle session reset action (IP changed, session expired, etc.)
972 - // Silent reset — keep chat UI intact, just get a new session and retry
973 416 if (response.data && response.data.action === 'reset_session') {
974 - MxChatInstances.silentResetSession(botId);
975 - // Re-send the original message with the new session (user message is already displayed)
976 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
417 + // Clear the old session and generate a new one
418 + resetChatSession();
419 + // Remove the temporary loading message
420 + $('.bot-message.temporary-message').remove();
421 + // Re-send the original message with the new session
422 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
977 423 if (originalMessage) {
978 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
979 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
424 + $('.mxchat-input-holder textarea').data('pending-message', null);
425 + // Re-add the user message and thinking indicator
426 + appendMessage("user", originalMessage);
427 + appendThinkingMessage();
428 + scrollToBottom();
429 + // Determine whether to use streaming
430 + const currentModel = mxchatChat.model || 'gpt-4o';
980 431 if (shouldUseStreaming(currentModel)) {
981 432 callMxChatStream(originalMessage, function(response) {
982 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
983 - }, botId);
433 + $('.bot-message.temporary-message').removeClass('temporary-message');
434 + });
984 435 } else {
985 436 callMxChat(originalMessage, function(response) {
986 - replaceLastMessage("bot", response, '', [], botId);
987 - }, botId);
437 + replaceLastMessage("bot", response);
438 + });
988 439 }
989 440 }
990 441 return;
991 442 }
992 443
444 + // Log the error with code for debugging
445 + //console.log("Response data:", response.data);
446 + //console.error("API Error:", errorMessage, "Code:", errorCode);
447 +
993 448 // Format user-friendly error message
994 449 let displayMessage = errorMessage;
995 450
996 451 // Customize message for admin users
@@ -998,9 +453,9 @@
998 453 // For admin users, show more technical details including error code
999 454 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1000 455 }
1001 456
1002 - replaceLastMessage("bot", displayMessage, '', [], botId);
457 + replaceLastMessage("bot", displayMessage);
1003 458 return; // Exit early for errors
1004 459 }
1005 460
1006 461 // NOW check if this is a successful response by looking for text, html, or message fields
@@ -1016,17 +471,16 @@
1016 471 let responseMessage = response.message || '';
1017 472
1018 473 // Add PDF filename handling
1019 474 if (response.data && response.data.filename) {
1020 - showActivePdf(response.data.filename, botId);
1021 - var instance = MxChatInstances.get(botId);
1022 - instance.activePdfFile = response.data.filename;
475 + showActivePdf(response.data.filename);
476 + activePdfFile = response.data.filename;
1023 477 }
1024 478
1025 479 // Add redirect check here
1026 480 if (response.redirect_url) {
1027 481 if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
482 + replaceLastMessage("bot", responseText);
1029 483 }
1030 484 setTimeout(() => {
1031 485 window.location.href = response.redirect_url;
1032 486 }, 1500);
@@ -1034,11 +488,9 @@
1034 488 }
1035 489
1036 490 // Check for live agent response
1037 491 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1038 - removeThinkingDots(botId);
1039 - updateChatModeIndicator('agent', botId);
1040 - enableChatInput(botId);
492 + updateChatModeIndicator('agent');
1041 493 return;
1042 494 }
1043 495
1044 496 // Handle the message and show notification if chat is hidden
@@ -1053,36 +505,32 @@
1053 505 }
1054 506
1055 507 // Update the messages as before
1056 508 if (responseText && responseHtml) {
1057 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
509 + replaceLastMessage("bot", responseText, responseHtml);
1058 510 } else if (responseText) {
1059 - replaceLastMessage("bot", responseText, '', [], botId);
511 + replaceLastMessage("bot", responseText);
1060 512 } else if (responseHtml) {
1061 - replaceLastMessage("bot", "", responseHtml, [], botId);
513 + replaceLastMessage("bot", "", responseHtml);
1062 514 } else if (responseMessage) {
1063 - replaceLastMessage("bot", responseMessage, '', [], botId);
515 + replaceLastMessage("bot", responseMessage);
1064 516 }
1065 517
1066 518 // Check if chat is hidden and show notification
1067 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1068 - if ($floatingChatbot.hasClass('hidden')) {
1069 - var $badge = getElement(botId, 'chat-notification-badge');
1070 - if ($badge.length) {
1071 - $badge.show();
519 + if ($('#floating-chatbot').hasClass('hidden')) {
520 + const badge = $('#chat-notification-badge');
521 + if (badge.length) {
522 + badge.show();
1072 523 }
1073 524 }
1074 525 } else {
1075 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1076 - if (response.vectorstore_error) {
1077 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1078 - }
1079 - replaceLastMessage("bot", emptyMsg, '', [], botId);
526 + // This should rarely happen now that errors are handled above
527 + ////console.error("Unexpected response format:", response);
528 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1080 529 }
1081 530
1082 531 if (response.message_id) {
1083 - var instance = MxChatInstances.get(botId);
1084 - instance.lastSeenMessageId = response.message_id;
532 + lastSeenMessageId = response.message_id;
1085 533 }
1086 534
1087 535 return;
1088 536 }
@@ -1087,16 +535,20 @@
1087 535 return;
1088 536 }
1089 537
1090 538 // Fallback for truly unexpected response formats
1091 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
539 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
1092 540 },
1093 541 error: function(xhr, status, error) {
542 + //console.error("AJAX Error:", status, error);
543 + //console.log("Response Text:", xhr.responseText);
544 +
1094 545 let errorMessage = "An unexpected error occurred.";
1095 546
1096 547 // Try to parse the response if it's JSON
1097 548 try {
1098 549 const responseJson = JSON.parse(xhr.responseText);
550 + //console.log("Parsed error response:", responseJson);
1099 551
1100 552 if (responseJson.data && responseJson.data.error_message) {
1101 553 errorMessage = responseJson.data.error_message;
1102 554 } else if (responseJson.message) {
@@ -1116,56 +568,41 @@
1116 568 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1117 569 }
1118 570 }
1119 571
1120 - replaceLastMessage("bot", errorMessage, '', [], botId);
572 + replaceLastMessage("bot", errorMessage);
1121 573 }
1122 574 });
1123 - }); // refreshNonceIfNeeded
1124 575 }
1125 576
1126 -function callMxChatStream(message, callback, botId) {
1127 - botId = botId || getMxChatBotId();
577 +function callMxChatStream(message, callback) {
578 + // Store the message in case we need to retry after session reset
579 + $('.mxchat-input-holder textarea').data('pending-message', message);
1128 580
1129 - // Store the message in case we need to retry after session reset
1130 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
581 + //console.log("Using streaming for message:", message);
1131 582
1132 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
583 + const currentModel = mxchatChat.model || 'gpt-4o';
1133 584 if (!isStreamingSupported(currentModel)) {
1134 - callMxChat(message, callback, botId);
585 + //console.log("Streaming not supported, falling back to regular call");
586 + callMxChat(message, callback);
1135 587 return;
1136 588 }
1137 589
1138 590 // Get page context if contextual awareness is enabled
1139 591 const pageContext = getPageContext();
592 +
593 + // Get bot ID
594 + const botId = getMxChatBotId();
1140 595
1141 - // Get instance for session start timestamp (used when persistence is OFF)
1142 - var instance = MxChatInstances.get(botId);
1143 -
1144 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1145 - // non-string value via String(), so passing `null` would POST the literal string "null"
1146 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1147 - // a real string even when cookies/localStorage are blocked.
1148 - var streamSessionId = MxChatInstances.ensureSession(botId);
1149 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1150 - streamSessionId = generateSessionId();
1151 - MxChatInstances.setChatSession(botId, streamSessionId);
1152 - }
1153 -
1154 - // Wait for the page-cache nonce refresh before constructing formData (which
1155 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1156 - refreshNonceIfNeeded(function() {
1157 596 const formData = new FormData();
1158 597 formData.append('action', 'mxchat_stream_chat');
1159 598 formData.append('message', message);
1160 - formData.append('session_id', streamSessionId);
599 + formData.append('session_id', getChatSession());
1161 600 formData.append('nonce', mxchatChat.nonce);
1162 601 formData.append('current_page_url', window.location.href);
1163 602 formData.append('current_page_title', document.title);
1164 - formData.append('bot_id', botId);
1165 - // Pass session start timestamp so AI context matches what user sees
1166 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1167 -
603 + formData.append('bot_id', botId); // Include bot ID
604 +
1168 605 // Add page context if available
1169 606 if (pageContext) {
1170 607 formData.append('page_context', JSON.stringify(pageContext));
1171 608 }
@@ -1183,33 +620,24 @@
1183 620
1184 621 let accumulatedContent = '';
1185 622 let testingDataReceived = false;
1186 623 let streamingStarted = false;
1187 - // Server-pushed html to append as its OWN bot bubble once the stream
1188 - // finishes (e.g. the consent-safe YouTube embed, plan 03ba33). Rendering is
1189 - // deferred to [DONE] so the embed always lands BELOW the streamed text.
1190 - let pendingAppendHtml = '';
1191 624
1192 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1193 - // The Stop control (send button swapped in place) aborts both the read
1194 - // loop and the underlying request.
1195 - var streamControl = { controller: new AbortController(), aborted: false };
1196 - mxchatActiveStreams[botId] = streamControl;
1197 - mxchatShowStopButton(botId);
1198 -
1199 625 fetch(mxchatChat.ajax_url, {
1200 626 method: 'POST',
1201 627 body: formData,
1202 - credentials: 'same-origin',
1203 - signal: streamControl.controller.signal
628 + credentials: 'same-origin'
1204 629 })
1205 630 .then(response => {
631 + //console.log("Streaming response received:", response);
632 +
1206 633 // Store the response for potential fallback handling
1207 634 const responseClone = response.clone();
1208 -
635 +
1209 636 if (!response.ok) {
1210 637 // Try to get error details from response
1211 638 return responseClone.json().then(errorData => {
639 + //console.log("Server returned error response:", errorData);
1212 640 throw { isServerError: true, data: errorData };
1213 641 }).catch(() => {
1214 642 throw new Error('Network response was not ok');
1215 643 });
@@ -1217,21 +645,26 @@
1217 645
1218 646 // Check if response is JSON instead of streaming
1219 647 const contentType = response.headers.get('content-type');
1220 648 if (contentType && contentType.includes('application/json')) {
649 + //console.log("Received JSON response instead of stream");
1221 650 return responseClone.json().then(data => {
651 + //console.log("Processing JSON response:", data);
652 +
1222 653 // IMMEDIATE CHAT MODE UPDATE for JSON response
1223 654 if (data.chat_mode) {
1224 - updateChatModeIndicator(data.chat_mode, botId);
655 + //console.log("JSON Response: Updating chat mode to:", data.chat_mode);
656 + updateChatModeIndicator(data.chat_mode);
1225 657 }
1226 -
658 +
1227 659 // Check for testing panel
1228 660 if (window.mxchatTestPanelInstance && data.testing_data) {
661 + //console.log('Testing data found in streaming JSON response:', data.testing_data);
1229 662 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1230 663 }
1231 -
664 +
1232 665 // Handle the JSON response directly
1233 - handleNonStreamResponse(data, callback, botId);
666 + handleNonStreamResponse(data, callback);
1234 667 return Promise.resolve(); // Prevent further processing
1235 668 });
1236 669 }
1237 670
@@ -1242,44 +675,37 @@
1242 675
1243 676 function processStream() {
1244 677 reader.read().then(({ done, value }) => {
1245 678 if (done) {
679 + //console.log("Streaming completed, final content:", accumulatedContent);
680 +
1246 681 // If streaming completed but no content was received, try to get response as fallback
1247 682 if (!streamingStarted || !accumulatedContent) {
683 + //console.log("Stream completed with no content, checking for fallback data");
684 +
1248 685 // Try to read the response as JSON
1249 686 responseClone.text().then(text => {
1250 687 try {
1251 688 const data = JSON.parse(text);
1252 - if (data.text || data.message || data.html) {
1253 - handleNonStreamResponse(data, callback, botId);
689 + if (data.text || data.message) {
690 + handleNonStreamResponse(data, callback);
1254 691 } else {
1255 692 // No valid data, fall back to regular call
1256 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1257 - callMxChat(message, callback, botId);
693 + $('.bot-message.temporary-message').remove();
694 + callMxChat(message, callback);
1258 695 }
1259 696 } catch (e) {
1260 697 // Could not parse, fall back to regular call
1261 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1262 - callMxChat(message, callback, botId);
698 + $('.bot-message.temporary-message').remove();
699 + callMxChat(message, callback);
1263 700 }
1264 701 }).catch(() => {
1265 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1266 - callMxChat(message, callback, botId);
702 + $('.bot-message.temporary-message').remove();
703 + callMxChat(message, callback);
1267 704 });
1268 705 return;
1269 706 }
1270 -
1271 - // Re-enable chat input when stream ends with content
1272 - enableChatInput(botId);
1273 -
1274 - // Scroll the user's last message to the top now that the
1275 - // bot's full reply has rendered (gives max reading room).
1276 - var $chatBoxDone = getElement(botId, 'chat-box');
1277 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1278 - if ($lastUserMsgDone.length) {
1279 - scrollElementToTop($lastUserMsgDone, botId);
1280 - }
1281 -
707 +
1282 708 if (callback) {
1283 709 callback(accumulatedContent);
1284 710 }
1285 711 return;
@@ -1293,34 +719,17 @@
1293 719 if (line.startsWith('data: ')) {
1294 720 const data = line.substring(6);
1295 721
1296 722 if (data === '[DONE]') {
723 + //console.log("Received [DONE] signal");
724 +
1297 725 if (!accumulatedContent) {
1298 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1299 - callMxChat(message, callback, botId);
726 + //console.log("No content received before [DONE]");
727 + $('.bot-message.temporary-message').remove();
728 + callMxChat(message, callback);
1300 729 return;
1301 730 }
1302 -
1303 - // Re-enable chat input after streaming completes
1304 - enableChatInput(botId);
1305 -
1306 - // Render any server-pushed appendix html (e.g. the
1307 - // YouTube embed) as its own bot bubble below the
1308 - // streamed text — mirrors how it is saved in the
1309 - // transcript, so history replays identically.
1310 - if (pendingAppendHtml) {
1311 - appendMessage("bot", "", pendingAppendHtml, [], false, botId);
1312 - pendingAppendHtml = '';
1313 - }
1314 -
1315 - // Scroll the user's last message to the top now
1316 - // that the bot's full reply has rendered.
1317 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1318 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1319 - if ($lastUserMsgStreamDone.length) {
1320 - scrollElementToTop($lastUserMsgStreamDone, botId);
1321 - }
1322 -
731 +
1323 732 if (callback) {
1324 733 callback(accumulatedContent);
1325 734 }
1326 735 return;
@@ -1327,16 +736,18 @@
1327 736 }
1328 737
1329 738 try {
1330 739 const json = JSON.parse(data);
1331 -
740 +
1332 741 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1333 742 if (json.chat_mode) {
1334 - updateChatModeIndicator(json.chat_mode, botId);
743 + //console.log("Stream: Updating chat mode immediately to:", json.chat_mode);
744 + updateChatModeIndicator(json.chat_mode);
1335 745 }
1336 -
746 +
1337 747 // Handle testing data
1338 748 if (json.testing_data && !testingDataReceived) {
749 + //console.log('Testing data received in stream:', json.testing_data);
1339 750 if (window.mxchatTestPanelInstance) {
1340 751 window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
1341 752 testingDataReceived = true;
1342 753 }
@@ -1344,31 +755,26 @@
1344 755 // Handle content streaming
1345 756 else if (json.content) {
1346 757 streamingStarted = true;
1347 758 accumulatedContent += json.content;
1348 - updateStreamingMessage(accumulatedContent, botId);
1349 - }
1350 - // Stash appendix html (e.g. video embed) for [DONE]
1351 - else if (json.append_html) {
1352 - pendingAppendHtml = json.append_html;
1353 - }
759 + updateStreamingMessage(accumulatedContent);
760 + }
1354 761 // Handle complete response in stream (fallback response)
1355 - else if (json.text || json.message || json.html) {
1356 - handleNonStreamResponse(json, callback, botId);
762 + else if (json.text || json.message) {
763 + //console.log("Received complete response in stream:", json);
764 + handleNonStreamResponse(json, callback);
1357 765 return;
1358 766 }
1359 - // Handle errors
767 + // Handle errors - UPDATED to properly display API errors
1360 768 else if (json.error) {
769 + //console.error("Streaming error:", json.error);
1361 770
1362 771 // Get error message from various possible fields
1363 772 let errorMessage = json.error_message || json.message || json.text ||
1364 773 (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1365 774
1366 - // Re-enable chat input on error
1367 - enableChatInput(botId);
1368 -
1369 775 // Display the error directly in the chat
1370 - replaceLastMessage("bot", errorMessage, '', [], botId);
776 + replaceLastMessage("bot", errorMessage);
1371 777
1372 778 if (callback) {
1373 779 callback(errorMessage);
1374 780 }
@@ -1374,9 +780,9 @@
1374 780 }
1375 781 return;
1376 782 }
1377 783 } catch (e) {
1378 - // SSE data parsing error - silently continue
784 + //console.error('Error parsing SSE data:', e, 'Data:', data);
1379 785 }
1380 786 }
1381 787 }
1382 788
@@ -1381,11 +787,11 @@
1381 787 }
1382 788
1383 789 processStream();
1384 790 }).catch(streamError => {
1385 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1386 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1387 - callMxChat(message, callback, botId);
791 + //console.error('Error reading stream:', streamError);
792 + $('.bot-message.temporary-message').remove();
793 + callMxChat(message, callback);
1388 794 });
1389 795 }
1390 796
1391 797 processStream();
@@ -1390,42 +796,48 @@
1390 796
1391 797 processStream();
1392 798 })
1393 799 .catch(error => {
1394 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
800 + //console.log('Streaming failed:', error);
801 +
1395 802 // Check if we have server error data with chat mode
1396 803 if (error && error.isServerError && error.data) {
804 + //console.log('Using server error response data');
805 +
1397 806 // Check for chat mode in error data
1398 807 if (error.data.chat_mode) {
1399 - updateChatModeIndicator(error.data.chat_mode, botId);
808 + //console.log("Error Response: Updating chat mode to:", error.data.chat_mode);
809 + updateChatModeIndicator(error.data.chat_mode);
1400 810 }
1401 -
1402 - handleNonStreamResponse(error.data, callback, botId);
811 +
812 + handleNonStreamResponse(error.data, callback);
1403 813 } else {
1404 814 // Only fall back to regular call if we don't have any response data
1405 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1406 - callMxChat(message, callback, botId);
815 + //console.log('No response data available, falling back to regular call');
816 + $('.bot-message.temporary-message').remove();
817 + callMxChat(message, callback);
1407 818 }
1408 819 });
1409 - }); // refreshNonceIfNeeded
1410 820 }
1411 821
1412 -// Helper function to handle non-streaming responses
1413 -function handleNonStreamResponse(data, callback, botId) {
1414 - botId = botId || 'default';
822 +// Helper function to handle non-streaming responses (updated to include immediate chat mode handling)
823 +function handleNonStreamResponse(data, callback) {
824 + //console.log("Handling non-stream response:", data);
1415 825
1416 826 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1417 827 if (data.chat_mode) {
1418 - updateChatModeIndicator(data.chat_mode, botId);
828 + //console.log("Non-Stream: Updating chat mode immediately to:", data.chat_mode);
829 + updateChatModeIndicator(data.chat_mode);
1419 830 }
1420 831
1421 832 // Also check in data property if response is wrapped
1422 833 if (data.data && data.data.chat_mode) {
1423 - updateChatModeIndicator(data.data.chat_mode, botId);
834 + //console.log("Non-Stream: Updating chat mode from data to:", data.data.chat_mode);
835 + updateChatModeIndicator(data.data.chat_mode);
1424 836 }
1425 837
1426 - // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1427 - // This prevents a visual gap between thinking dots disappearing and content appearing
838 + // Remove temporary message
839 + $('.bot-message.temporary-message').remove();
1428 840
1429 841 // SECURITY FIX: Check for errors FIRST
1430 842 if (data.success === false || (data.data && data.data.error_message)) {
1431 843 let errorMessage = "";
@@ -1446,20 +858,25 @@
1446 858 errorMessage = "An error occurred. Please try again or contact support.";
1447 859 }
1448 860
1449 861 // Handle session reset action (IP changed, session expired, etc.)
1450 - // Silent reset — keep chat UI intact, just get a new session and retry
1451 862 if (data.data && data.data.action === 'reset_session') {
1452 - MxChatInstances.silentResetSession(botId);
1453 - // Re-send the original message with the new session (user message is already displayed)
1454 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
863 + // Clear the old session and generate a new one
864 + resetChatSession();
865 + // Re-send the original message with the new session
866 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
1455 867 if (originalMessage) {
1456 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1457 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
868 + $('.mxchat-input-holder textarea').data('pending-message', null);
869 + // Re-add the user message and thinking indicator
870 + appendMessage("user", originalMessage);
871 + appendThinkingMessage();
872 + scrollToBottom();
873 + // Determine whether to use streaming
874 + const currentModel = mxchatChat.model || 'gpt-4o';
1458 875 if (shouldUseStreaming(currentModel)) {
1459 - callMxChatStream(originalMessage, callback, botId);
876 + callMxChatStream(originalMessage, callback);
1460 877 } else {
1461 - callMxChat(originalMessage, callback, botId);
878 + callMxChat(originalMessage, callback);
1462 879 }
1463 880 }
1464 881 return;
1465 882 }
@@ -1469,9 +886,9 @@
1469 886 if (mxchatChat.is_admin) {
1470 887 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1471 888 }
1472 889
1473 - replaceLastMessage("bot", displayMessage, '', [], botId);
890 + replaceLastMessage("bot", displayMessage);
1474 891
1475 892 if (callback) {
1476 893 callback('');
1477 894 }
@@ -1477,22 +894,8 @@
1477 894 }
1478 895 return; // Exit early for errors
1479 896 }
1480 897
1481 - // Check for live agent response
1482 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1483 - removeThinkingDots(botId);
1484 - // Also remove any leftover bot-message that lost its temporary-message class
1485 - var $chatBox = getElement(botId, 'chat-box');
1486 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1487 - updateChatModeIndicator('agent', botId);
1488 - enableChatInput(botId);
1489 - if (callback) {
1490 - callback('');
1491 - }
1492 - return;
1493 - }
1494 -
1495 898 // Handle different response formats
1496 899 if (data.text || data.html || data.message) {
1497 900
1498 901 // Apply response hooks
@@ -1504,23 +907,22 @@
1504 907 }
1505 908
1506 909 // Display the response
1507 910 if (data.text && data.html) {
1508 - replaceLastMessage("bot", data.text, data.html, [], botId);
911 + replaceLastMessage("bot", data.text, data.html);
1509 912 } else if (data.text) {
1510 - replaceLastMessage("bot", data.text, '', [], botId);
913 + replaceLastMessage("bot", data.text);
1511 914 } else if (data.html) {
1512 - replaceLastMessage("bot", "", data.html, [], botId);
915 + replaceLastMessage("bot", "", data.html);
1513 916 } else if (data.message) {
1514 - replaceLastMessage("bot", data.message, '', [], botId);
917 + replaceLastMessage("bot", data.message);
1515 918 }
1516 919 }
1517 920
1518 921 // Handle other response properties
1519 922 if (data.data && data.data.filename) {
1520 - showActivePdf(data.data.filename, botId);
1521 - var instance = MxChatInstances.get(botId);
1522 - instance.activePdfFile = data.data.filename;
923 + showActivePdf(data.data.filename);
924 + activePdfFile = data.data.filename;
1523 925 }
1524 926
1525 927 if (data.redirect_url) {
1526 928 setTimeout(() => {
@@ -1527,33 +929,31 @@
1527 929 window.location.href = data.redirect_url;
1528 930 }, 1500);
1529 931 }
1530 932
1531 - // Ensure chat input is re-enabled (safety net for edge cases)
1532 - enableChatInput(botId);
1533 -
1534 933 if (callback) {
1535 934 callback(data.text || data.message || '');
1536 935 }
1537 936 }
1538 -
1539 937 // Enhanced updateChatModeIndicator function for immediate DOM updates
1540 -function updateChatModeIndicator(mode, botId) {
1541 - botId = botId || 'default';
1542 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
938 +function updateChatModeIndicator(mode) {
939 + //console.log("updateChatModeIndicator called with mode:", mode);
940 + const indicator = document.getElementById('chat-mode-indicator');
1543 941 if (indicator) {
1544 942 const oldText = indicator.textContent;
1545 -
943 +
1546 944 if (mode === 'agent') {
1547 945 indicator.textContent = 'Live Agent';
1548 - startPolling(botId);
946 + startPolling();
947 + //console.log("Set indicator to Live Agent");
1549 948 } else {
1550 949 // Everything else is AI mode
1551 950 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1552 951 indicator.textContent = customAiText;
1553 - stopPolling(botId);
952 + stopPolling();
953 + //console.log("Set indicator to AI Agent:", customAiText);
1554 954 }
1555 -
955 +
1556 956 // Force immediate DOM update and reflow
1557 957 if (oldText !== indicator.textContent) {
1558 958 // Force a reflow to ensure the change is visible immediately
1559 959 indicator.style.display = 'none';
@@ -1558,36 +958,88 @@
1558 958 // Force a reflow to ensure the change is visible immediately
1559 959 indicator.style.display = 'none';
1560 960 indicator.offsetHeight; // Trigger reflow
1561 961 indicator.style.display = '';
1562 -
962 +
1563 963 // Double-check after a brief moment to ensure the change stuck
1564 964 setTimeout(() => {
965 + //console.log("Final indicator text:", indicator.textContent);
1565 966 if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
967 + //console.warn("Mode indicator update failed, forcing update");
1566 968 indicator.textContent = 'Live Agent';
1567 969 } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
970 + //console.warn("Mode indicator stuck on Live Agent, forcing AI update");
1568 971 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1569 972 indicator.textContent = customAiText;
1570 973 }
1571 974 }, 50);
1572 975 }
976 + } else {
977 + //console.error("Chat mode indicator element not found!");
1573 978 }
1574 979 }
1575 980
981 +// Helper function to handle non-streaming responses (updated to include chat mode handling)
982 +function handleNonStreamResponse(data, callback) {
983 + //console.log("Handling non-stream response:", data);
984 +
985 + // Remove temporary message
986 + $('.bot-message.temporary-message').remove();
987 +
988 + // Handle different response formats
989 + if (data.text || data.html || data.message) {
990 +
991 + // Apply response hooks
992 + if (data.text && typeof customMxChatFilter === 'function') {
993 + data.text = customMxChatFilter(data.text, "response");
994 + }
995 + if (data.message && typeof customMxChatFilter === 'function') {
996 + data.message = customMxChatFilter(data.message, "response");
997 + }
998 +
999 + // Handle chat mode updates for streaming responses too
1000 + handleChatModeUpdates(data, data.text || data.message);
1001 +
1002 + // Display the response
1003 + if (data.text && data.html) {
1004 + replaceLastMessage("bot", data.text, data.html);
1005 + } else if (data.text) {
1006 + replaceLastMessage("bot", data.text);
1007 + } else if (data.html) {
1008 + replaceLastMessage("bot", "", data.html);
1009 + } else if (data.message) {
1010 + replaceLastMessage("bot", data.message);
1011 + }
1012 + }
1013 +
1014 + // Handle other response properties
1015 + if (data.data && data.data.filename) {
1016 + showActivePdf(data.data.filename);
1017 + activePdfFile = data.data.filename;
1018 + }
1019 +
1020 + if (data.redirect_url) {
1021 + setTimeout(() => {
1022 + window.location.href = data.redirect_url;
1023 + }, 1500);
1024 + }
1025 +
1026 + if (callback) {
1027 + callback(data.text || data.message || '');
1028 + }
1029 +}
1030 +
1576 1031 // Function to update message during streaming
1577 -function updateStreamingMessage(content, botId) {
1578 - botId = botId || 'default';
1579 -
1032 +function updateStreamingMessage(content) {
1580 1033 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1581 1034 if (typeof customMxChatFilter === 'function') {
1582 1035 content = customMxChatFilter(content, "response");
1583 1036 }
1584 -
1037 +
1585 1038 const formattedContent = linkify(content);
1586 1039
1587 - // Find the temporary message in this bot's chat box
1588 - var $chatBox = getElement(botId, 'chat-box');
1589 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1040 + // Find the temporary message
1041 + const tempMessage = $('.bot-message.temporary-message').last();
1590 1042
1591 1043 if (tempMessage.length) {
1592 1044 // Update existing message
1593 1045 tempMessage.html(formattedContent);
@@ -1592,9 +1044,9 @@
1592 1044 // Update existing message
1593 1045 tempMessage.html(formattedContent);
1594 1046 } else {
1595 1047 // Create new temporary message if it doesn't exist
1596 - appendMessage("bot", content, '', [], true, botId);
1048 + appendMessage("bot", content, '', [], true);
1597 1049 }
1598 1050 }
1599 1051
1600 1052 function isStreamingSupported(model) {
@@ -1612,404 +1064,23 @@
1612 1064
1613 1065 return isSupported;
1614 1066 }
1615 1067
1616 -// Update the event handlers to use the correct function names (using event delegation)
1617 -// Use class-based selectors for multi-instance support
1618 -$(document).on('click', '.send-button', function() {
1619 - var botId = getBotIdFromElement(this);
1620 - // While a response is streaming the button is a Stop control.
1621 - if (this.classList.contains('mxchat-stop-mode')) {
1622 - // Same click that just started this stream (an add-on's direct handler
1623 - // ran before this delegated one) — not a Stop press. See
1624 - // mxchatShowStopButton for the full story (plan-4bba64).
1625 - if (this.__mxchatStopJustShown) return;
1626 - mxchatStopStreaming(botId);
1627 - return;
1628 - }
1629 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1630 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1631 - disableChatInput(botId);
1632 - }
1633 - sendMessage(botId);
1068 +// Update the event handlers to use the correct function names
1069 +$('#send-button').off('click').on('click', function() {
1070 + sendMessage(); // Use the updated sendMessage function
1634 1071 });
1635 1072
1636 -// Override enter key handler (using event delegation)
1637 -$(document).on('keypress', '.chat-input', function(e) {
1073 +// Override enter key handler
1074 +$('#chat-input').off('keypress').on('keypress', function(e) {
1638 1075 if (e.which == 13 && !e.shiftKey) {
1639 1076 e.preventDefault();
1640 - var botId = getBotIdFromElement(this);
1641 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1642 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1643 - disableChatInput(botId);
1644 - }
1645 - sendMessage(botId);
1077 + sendMessage(); // Use the updated sendMessage function
1646 1078 }
1647 1079 });
1648 1080
1649 -// Chat input character counter + soft limit feedback (plan 7091a2).
1650 -// Language-neutral: numbers + color only, no translatable strings. The counter
1651 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1652 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1653 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1654 -function mxchatUpdateCharCounter(inputEl) {
1655 - if (!inputEl || !inputEl.closest) return;
1656 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1657 - var container = inputEl.closest('.input-container');
1658 - if (!container || !max || max <= 0) return;
1659 - var counter = container.querySelector('.mxchat-char-counter');
1660 - if (!counter) return;
1661 - var len = inputEl.value.length;
1662 - var ratio = len / max;
1663 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1664 - var cur = counter.querySelector('.mxchat-char-counter-current');
1665 - if (cur) cur.textContent = len;
1666 - var warn = ratio >= nearThreshold && len < max;
1667 - var full = len >= max;
1668 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1669 - counter.classList.toggle('is-warn', warn);
1670 - counter.classList.toggle('is-full', full);
1671 - container.classList.toggle('mxchat-input-near-limit', warn);
1672 - container.classList.toggle('mxchat-input-at-limit', full);
1673 -}
1674 -
1675 -function mxchatBumpInput(inputEl) {
1676 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1677 - if (!container) return;
1678 - container.classList.remove('mxchat-input-bump');
1679 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1680 - container.classList.add('mxchat-input-bump');
1681 - clearTimeout($(container).data('mxchatBumpTimeout'));
1682 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1683 - $(container).data('mxchatBumpTimeout', t);
1684 -}
1685 -
1686 -// Live counter update on every input.
1687 -$(document).on('input', '.chat-input', function() {
1688 - mxchatUpdateCharCounter(this);
1689 -});
1690 -
1691 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1692 -// rejected at the cap (maxlength silently swallows it otherwise).
1693 -$(document).on('keydown', '.chat-input', function(e) {
1694 - var max = parseInt(this.getAttribute('maxlength'), 10);
1695 - if (!max || max <= 0 || this.value.length < max) return;
1696 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1697 - // A single printable char with no selection to overwrite WILL be rejected.
1698 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1699 - mxchatBumpInput(this);
1700 - }
1701 -});
1702 -
1703 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1704 -$(document).on('paste', '.chat-input', function() {
1705 - var el = this;
1706 - var max = parseInt(el.getAttribute('maxlength'), 10);
1707 - if (!max || max <= 0) return;
1708 - setTimeout(function() {
1709 - mxchatUpdateCharCounter(el);
1710 - if (el.value.length >= max) mxchatBumpInput(el);
1711 - }, 0);
1712 -});
1713 -
1714 -// Builds the list of overflow-menu items for a given bot.
1715 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1716 -function mxchatGetHeaderMenuItems(botId) {
1717 - var items = [];
1718 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1719 -
1720 - // The `print_button_*` keys still gate this item for back-compat with
1721 - // existing user options. The action is now a transcript download, not print.
1722 - if (settings.print_button_enabled === 'on') {
1723 - items.push({
1724 - id: 'download-transcript',
1725 - label: settings.print_button_label || 'Download Transcript',
1726 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1727 - action: function() {
1728 - mxchatDownloadTranscript(botId);
1729 - }
1730 - });
1731 - }
1732 -
1733 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1734 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1735 - // without the site owner disabling chat persistence globally. Default OFF;
1736 - // gated by the reset_chat_enabled option. plan ac2e81.
1737 - if (settings.reset_chat_enabled === 'on') {
1738 - items.push({
1739 - id: 'reset-chat',
1740 - label: settings.reset_chat_label || 'Start new chat',
1741 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1742 - action: function() {
1743 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1744 - if (window.confirm(confirmMsg)) {
1745 - MxChatInstances.resetChatSession(botId);
1746 - }
1747 - }
1748 - });
1749 - }
1750 -
1751 - return items;
1752 -}
1753 -
1754 -// Builds a clean markdown transcript of the current conversation and triggers
1755 -// a file download. Used by the "Download Transcript" menu item.
1756 -function mxchatDownloadTranscript(botId) {
1757 - var $chatBox = getElement(botId, 'chat-box');
1758 - if (!$chatBox || !$chatBox.length) return;
1759 -
1760 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1761 - var headerTitle = settings.print_header_title || 'Chat transcript';
1762 - var now = new Date();
1763 - var stamp = now.toLocaleString();
1764 -
1765 - var lines = [];
1766 - lines.push('# ' + headerTitle);
1767 - lines.push('');
1768 - lines.push('Exported: ' + stamp);
1769 - lines.push('');
1770 - lines.push('---');
1771 - lines.push('');
1772 -
1773 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1774 - var $msg = $(this);
1775 - // Skip thinking placeholders and any in-flight temporary messages.
1776 - if ($msg.find('.thinking-dots').length) return;
1777 - if ($msg.hasClass('temporary-message')) return;
1778 -
1779 - var sender;
1780 - if ($msg.hasClass('user-message')) sender = 'User';
1781 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1782 - else sender = 'AI Agent';
1783 -
1784 - // Strip interactive UI from the cloned message so we get the conversation text.
1785 - var $clone = $msg.clone();
1786 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1787 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1788 - if (!text) return;
1789 -
1790 - lines.push('**' + sender + '**');
1791 - lines.push('');
1792 - lines.push(text);
1793 - lines.push('');
1794 - });
1795 -
1796 - var content = lines.join('\n');
1797 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1798 - var fname = 'mxchat-transcript-' + iso + '.md';
1799 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1800 - var url = URL.createObjectURL(blob);
1801 - var a = document.createElement('a');
1802 - a.href = url;
1803 - a.download = fname;
1804 - a.style.display = 'none';
1805 - document.body.appendChild(a);
1806 - a.click();
1807 - setTimeout(function() {
1808 - if (a.parentNode) a.parentNode.removeChild(a);
1809 - URL.revokeObjectURL(url);
1810 - }, 100);
1811 -}
1812 -
1813 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1814 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1815 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1816 -function mxchatSyncMenuColors(botId, $wrap) {
1817 - if (!$wrap || !$wrap.length) return;
1818 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1819 - if (!$bot.length) return;
1820 - var cs = window.getComputedStyle($bot[0]);
1821 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1822 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1823 - }
1824 - // Bot text color usually lives on a child div, not .bot-message itself.
1825 - var $textChild = $bot.find('[style*="color"]').first();
1826 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1827 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1828 -}
1829 -
1830 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1831 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1832 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1833 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1834 -// a rebuild before init (never happens, but harmless) just skips it.
1835 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1836 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1837 - var $menu = $wrap.find('.mxchat-header-menu');
1838 - var items = mxchatGetHeaderMenuItems(botId);
1839 -
1840 - $menu.empty();
1841 -
1842 - if (!items.length) {
1843 - $trigger.hide();
1844 - $menu.hide();
1845 - return;
1846 - }
1847 -
1848 - // Clear any inline display:none a previous zero-item render left behind —
1849 - // open/close visibility is governed by the hidden prop + is-open class.
1850 - $trigger.css('display', '');
1851 - $menu.css('display', '');
1852 -
1853 - items.forEach(function(item, idx) {
1854 - var $btn = $('<button>', {
1855 - type: 'button',
1856 - 'class': 'mxchat-menu-item',
1857 - 'role': 'menuitem',
1858 - 'tabindex': '-1',
1859 - 'data-menu-id': item.id,
1860 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1861 - '<span class="mxchat-menu-item-label"></span>'
1862 - });
1863 - $btn.find('.mxchat-menu-item-label').text(item.label);
1864 - $btn.on('click', function(e) {
1865 - e.preventDefault();
1866 - e.stopPropagation();
1867 - if (closeMenuFn) closeMenuFn();
1868 - try { item.action(); } catch (err) { /* no-op */ }
1869 - });
1870 - $menu.append($btn);
1871 - });
1872 -}
1873 -
1874 -// Re-render every menu on the page after a dynamic-settings merge
1875 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1876 -// swapping items under the user mid-interaction yanks focus — and the
1877 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1878 -function mxchatRebuildHeaderMenus() {
1879 - $('.mxchat-header-menu-wrap').each(function() {
1880 - var $wrap = $(this);
1881 - var botId = $wrap.data('bot-id');
1882 - if (!botId) return;
1883 - if (!$wrap.data('mxchatMenuReady')) {
1884 - mxchatInitHeaderMenu(botId);
1885 - return;
1886 - }
1887 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1888 - $wrap.data('mxchatMenuRebuildPending', true);
1889 - return;
1890 - }
1891 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1892 - });
1893 -}
1894 -
1895 -// One-time per-widget init: renders menu items, wires open/close,
1896 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1897 -// trigger. Wiring happens even when there are zero items at init, so a
1898 -// later dynamic-settings rebuild that adds items has a working trigger.
1899 -function mxchatInitHeaderMenu(botId) {
1900 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1901 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1902 -
1903 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1904 - var $menu = $wrap.find('.mxchat-header-menu');
1905 -
1906 - // Initial color sync — covers normal page load.
1907 - mxchatSyncMenuColors(botId, $wrap);
1908 -
1909 - function openMenu() {
1910 - // Re-sync each open in case the active theme changed since init.
1911 - mxchatSyncMenuColors(botId, $wrap);
1912 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1913 - $trigger.attr('aria-expanded', 'true');
1914 - // Focus the first item for keyboard users
1915 - setTimeout(function() {
1916 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1917 - }, 0);
1918 - }
1919 - function closeMenu(returnFocus) {
1920 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1921 - $trigger.attr('aria-expanded', 'false');
1922 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1923 - if (returnFocus) $trigger.trigger('focus');
1924 - // A dynamic-settings rebuild that arrived while the menu was open
1925 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1926 - if ($wrap.data('mxchatMenuRebuildPending')) {
1927 - $wrap.removeData('mxchatMenuRebuildPending');
1928 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1929 - }
1930 - }
1931 -
1932 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1933 - // click-to-collapse handler does not fire.
1934 - $trigger.on('click', function(e) {
1935 - e.preventDefault();
1936 - e.stopPropagation();
1937 - if ($menu.hasClass('is-open')) closeMenu();
1938 - else openMenu();
1939 - });
1940 -
1941 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1942 - $menu.on('click', function(e) {
1943 - e.stopPropagation();
1944 - });
1945 -
1946 - // Outside click closes the menu.
1947 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1948 - if (!$menu.hasClass('is-open')) return;
1949 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1950 - closeMenu();
1951 - });
1952 -
1953 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1954 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1955 - var $items = $menu.find('.mxchat-menu-item');
1956 - var idx = $items.index(this);
1957 - if (e.key === 'Escape') {
1958 - e.preventDefault();
1959 - closeMenu(true);
1960 - } else if (e.key === 'ArrowDown') {
1961 - e.preventDefault();
1962 - var $next = $items.eq((idx + 1) % $items.length);
1963 - $items.attr('tabindex', '-1');
1964 - $next.attr('tabindex', '0').trigger('focus');
1965 - } else if (e.key === 'ArrowUp') {
1966 - e.preventDefault();
1967 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1968 - $items.attr('tabindex', '-1');
1969 - $prev.attr('tabindex', '0').trigger('focus');
1970 - } else if (e.key === 'Enter' || e.key === ' ') {
1971 - e.preventDefault();
1972 - $(this).trigger('click');
1973 - }
1974 - });
1975 - $trigger.on('keydown', function(e) {
1976 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1977 - e.preventDefault();
1978 - closeMenu(true);
1979 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1980 - e.preventDefault();
1981 - openMenu();
1982 - }
1983 - });
1984 -
1985 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1986 - // then do the initial item render.
1987 - $wrap.data('mxchatMenuClose', closeMenu);
1988 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1989 -
1990 - $wrap.data('mxchatMenuReady', true);
1991 -}
1992 -
1993 -// Initialize header menus for every rendered widget on DOM ready.
1994 -$(function() {
1995 - $('.mxchat-header-menu-wrap').each(function() {
1996 - var botId = $(this).data('bot-id');
1997 - if (botId) mxchatInitHeaderMenu(botId);
1998 - });
1999 -
2000 - // Embedded (non-floating) widgets are open from the moment the page
2001 - // renders — refresh dynamic settings at init (plan-32db95). Floating
2002 - // widgets refresh on first launcher open instead.
2003 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
2004 - return !$(this).closest('.floating-chatbot').length;
2005 - }).length > 0;
2006 - if (hasEmbeddedWidget) {
2007 - mxchatRefreshDynamicSettings();
2008 - }
2009 -});
2010 -
2011 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1081 +
1082 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
2012 1083 try {
2013 1084 // Determine styles based on sender type
2014 1085 let messageClass, bgColor, fontColor;
2015 1086
@@ -2030,29 +1101,25 @@
2030 1101 }
2031 1102
2032 1103 const messageDiv = $('<div>')
2033 1104 .addClass(messageClass)
2034 - .attr('dir', 'auto');
2035 -
2036 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2037 - var skipColors = shouldSkipInlineColors(botId);
2038 - if (skipColors) {
2039 - messageDiv.css({
2040 - 'margin-bottom': '1em'
2041 - });
2042 - } else {
2043 - messageDiv.css({
1105 + .attr('dir', 'auto')
1106 + .css({
2044 1107 'background': bgColor,
2045 1108 'color': fontColor,
2046 1109 'margin-bottom': '1em'
2047 1110 });
1111 +
1112 + // Process the message content based on sender
1113 + let fullMessage;
1114 + if (sender === "user") {
1115 + // For user messages, apply linkify after sanitization
1116 + fullMessage = linkify(messageText);
1117 + } else {
1118 + // For bot/agent messages, preserve HTML
1119 + fullMessage = messageText;
2048 1120 }
2049 1121
2050 - // Process the message content - always run linkify to convert markdown
2051 - // links and format text. linkify() handles existing HTML safely via
2052 - // negative lookaheads that skip URLs already inside <a> tags.
2053 - let fullMessage = linkify(messageText);
2054 -
2055 1122 // Add images if provided
2056 1123 if (images && images.length > 0) {
2057 1124 fullMessage += '<div class="image-gallery" dir="auto">';
2058 1125 images.forEach(img => {
@@ -2058,9 +1125,9 @@
2058 1125 images.forEach(img => {
2059 1126 const safeTitle = sanitizeUserInput(img.title);
2060 1127 const safeUrl = encodeURI(img.image_url);
2061 1128 const safeThumbnail = encodeURI(img.thumbnail_url);
2062 -
1129 +
2063 1130 fullMessage += `
2064 1131 <div style="margin-bottom: 10px;">
2065 1132 <strong>${safeTitle}</strong><br>
2066 1133 <a href="${safeUrl}" target="_blank">
@@ -2072,14 +1139,9 @@
2072 1139 }
2073 1140
2074 1141 // Append HTML content if provided
2075 1142 if (messageHtml && sender !== "user") {
2076 - // Only add line breaks if there's actual text content before the HTML
2077 - if (fullMessage && fullMessage.trim()) {
2078 - fullMessage += '<br><br>' + messageHtml;
2079 - } else {
2080 - fullMessage = messageHtml;
2081 - }
1143 + fullMessage += '<br><br>' + messageHtml;
2082 1144 }
2083 1145
2084 1146 messageDiv.html(fullMessage);
2085 1147
@@ -2086,66 +1148,58 @@
2086 1148 if (isTemporary) {
2087 1149 messageDiv.addClass('temporary-message');
2088 1150 }
2089 1151
2090 - // Append to the correct chatbot instance's chat-box
2091 - var $chatBox = getElement(botId, 'chat-box');
2092 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1152 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
2093 1153 // FIXED: Use event delegation for link tracking
2094 1154 if (sender === "bot" || sender === "agent") {
2095 - attachLinkTracking(messageDiv, messageText, botId);
1155 + attachLinkTracking(messageDiv, messageText);
2096 1156 }
2097 -
1157 +
2098 1158 if (sender === "bot") {
2099 - const lastUserMessage = $chatBox.find('.user-message').last();
1159 + const lastUserMessage = $('#chat-box').find('.user-message').last();
2100 1160 if (lastUserMessage.length) {
2101 - scrollElementToTop(lastUserMessage, botId);
1161 + scrollElementToTop(lastUserMessage);
2102 1162 }
2103 1163 }
2104 -
2105 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2106 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2107 - }
2108 1164 });
2109 1165
2110 1166 if (messageText.id) {
2111 - var instance = MxChatInstances.get(botId);
2112 - instance.lastSeenMessageId = messageText.id;
2113 - hideNotification(botId);
1167 + lastSeenMessageId = messageText.id;
1168 + hideNotification();
2114 1169 }
2115 1170 } catch (error) {
2116 - // Error rendering message - silently continue
1171 + //console.error("Error rendering message:", error);
2117 1172 }
2118 1173 }
2119 1174
2120 1175 // Helper function to attach link tracking with proper event handling
2121 -function attachLinkTracking(messageDiv, messageText, botId) {
2122 - botId = botId || 'default';
1176 +function attachLinkTracking(messageDiv, messageText) {
2123 1177 // Use a slight delay to ensure DOM is ready
2124 1178 setTimeout(function() {
2125 1179 const links = messageDiv.find('a[href]').not('[data-tracked]');
2126 -
1180 +
2127 1181 links.each(function() {
2128 1182 const $link = $(this);
2129 1183 const originalHref = $link.attr('href');
2130 -
1184 +
2131 1185 // Mark as tracked to avoid duplicate handlers
2132 1186 $link.attr('data-tracked', 'true');
2133 -
1187 +
2134 1188 // Only track external URLs
2135 1189 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2136 1190 // Remove any existing click handlers first
2137 1191 $link.off('click.tracking');
2138 -
1192 +
2139 1193 // Add new click handler with namespace
2140 1194 $link.on('click.tracking', function(e) {
2141 1195 e.preventDefault();
2142 1196 e.stopPropagation();
2143 -
2144 - const messageContext = typeof messageText === 'string'
2145 - ? messageText.substring(0, 200)
1197 +
1198 + const messageContext = typeof messageText === 'string'
1199 + ? messageText.substring(0, 200)
2146 1200 : '';
2147 -
1201 +
2148 1202 // Track the click
2149 1203 $.ajax({
2150 1204 url: mxchatChat.ajax_url,
2151 1205 type: 'POST',
@@ -2150,9 +1204,9 @@
2150 1204 url: mxchatChat.ajax_url,
2151 1205 type: 'POST',
2152 1206 data: {
2153 1207 action: 'mxchat_track_url_click',
2154 - session_id: getChatSession(botId),
1208 + session_id: getChatSession(),
2155 1209 url: originalHref,
2156 1210 message_context: messageContext,
2157 1211 nonce: mxchatChat.nonce
2158 1212 },
@@ -2164,9 +1218,9 @@
2164 1218 window.location.href = originalHref;
2165 1219 }
2166 1220 }
2167 1221 });
2168 -
1222 +
2169 1223 return false; // Extra insurance to prevent default
2170 1224 });
2171 1225 }
2172 1226 });
@@ -2172,12 +1226,11 @@
2172 1226 });
2173 1227 }, 100); // Small delay to ensure DOM is ready
2174 1228 }
2175 1229
2176 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1230 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2177 1231 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2178 - var $chatBox = getElement(botId, 'chat-box');
2179 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1232 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2180 1233
2181 1234 // Determine styles
2182 1235 let bgColor, fontColor;
2183 1236 if (sender === "user") {
@@ -2190,13 +1243,27 @@
2190 1243 bgColor = botMessageBgColor;
2191 1244 fontColor = botMessageFontColor;
2192 1245 }
2193 1246
2194 - // Always run linkify to convert markdown links and format text.
2195 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2196 - // to avoid double-processing URLs that are already inside <a> tags).
2197 - var fullMessage = linkify(responseText);
2198 -
1247 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1248 + // This prevents double-processing of URLs that are already formatted as HTML
1249 + var fullMessage;
1250 + if (sender === "user") {
1251 + // Always linkify user messages (they're plain text)
1252 + fullMessage = linkify(responseText);
1253 + } else {
1254 + // For bot/agent messages, check if HTML already exists
1255 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1256 + responseText.includes('<img') || responseText.includes('<div') ||
1257 + responseText.includes('<p>') || responseText.includes('<br>')) {
1258 + // Response already has HTML, don't process it
1259 + fullMessage = responseText;
1260 + } else {
1261 + // Plain text response, apply linkify
1262 + fullMessage = linkify(responseText);
1263 + }
1264 + }
1265 +
2199 1266 if (responseHtml) {
2200 1267 // Only add line breaks if there's actual text content before the HTML
2201 1268 if (fullMessage && fullMessage.trim()) {
2202 1269 fullMessage += '<br><br>' + responseHtml;
@@ -2219,96 +1286,67 @@
2219 1286 fullMessage += '</div>';
2220 1287 }
2221 1288
2222 1289 if (lastMessageDiv.length) {
2223 - // Replace content immediately to prevent visual gap between thinking dots and response
2224 - lastMessageDiv
2225 - .html(fullMessage)
2226 - .removeClass('bot-message user-message temporary-message')
2227 - .addClass(messageClass)
2228 - .attr('dir', 'auto');
2229 -
2230 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2231 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2232 - if (!skipColors) {
2233 - lastMessageDiv.css({
2234 - 'background-color': bgColor,
2235 - 'color': fontColor,
2236 - });
2237 - }
2238 -
2239 - // Handle link tracking and scroll
2240 - if (sender === "bot" || sender === "agent") {
2241 - attachLinkTracking(lastMessageDiv, responseText, botId);
2242 -
2243 - const lastUserMessage = $chatBox.find('.user-message').last();
2244 - if (lastUserMessage.length) {
2245 - scrollElementToTop(lastUserMessage, botId);
2246 - }
2247 - // Show notification if chat is hidden
2248 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2249 - if ($floatingChatbot.hasClass('hidden')) {
2250 - showNotification(botId);
2251 - }
2252 - }
2253 -
2254 - // Re-enable chat input after response is displayed
2255 - enableChatInput(botId);
2256 -
2257 - if (sender === "bot" || sender === "agent") {
2258 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2259 - }
1290 + lastMessageDiv.fadeOut(200, function() {
1291 + $(this)
1292 + .html(fullMessage)
1293 + .removeClass('bot-message user-message')
1294 + .addClass(messageClass)
1295 + .attr('dir', 'auto')
1296 + .css({
1297 + 'background-color': bgColor,
1298 + 'color': fontColor,
1299 + })
1300 + .removeClass('temporary-message')
1301 + .fadeIn(200, function() {
1302 + // FIXED: Use the helper function for link tracking
1303 + if (sender === "bot" || sender === "agent") {
1304 + attachLinkTracking($(this), responseText);
1305 + }
1306 +
1307 + if (sender === "bot" || sender === "agent") {
1308 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1309 + if (lastUserMessage.length) {
1310 + scrollElementToTop(lastUserMessage);
1311 + }
1312 + // Show notification if chat is hidden
1313 + if ($('#floating-chatbot').hasClass('hidden')) {
1314 + showNotification();
1315 + }
1316 + }
1317 + });
1318 + });
2260 1319 } else {
2261 - appendMessage(sender, responseText, responseHtml, images, false, botId);
2262 - // Re-enable chat input after response is displayed
2263 - enableChatInput(botId);
1320 + appendMessage(sender, responseText, responseHtml, images);
2264 1321 }
2265 1322 }
2266 1323
2267 1324
2268 - function appendThinkingMessage(botId) {
2269 - botId = botId || 'default';
1325 + function appendThinkingMessage() {
1326 + // Remove any existing thinking dots first
1327 + $('.thinking-dots').remove();
2270 1328
2271 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2272 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2273 - if (indicator && indicator.textContent === 'Live Agent') {
2274 - return;
2275 - }
2276 -
2277 - var $chatBox = getElement(botId, 'chat-box');
2278 -
2279 - // Remove any existing thinking dots in this bot's chat first
2280 - $chatBox.find('.thinking-dots').remove();
2281 -
2282 - // Check if we should skip inline colors (AI theme is active)
2283 - var skipColors = shouldSkipInlineColors(botId);
2284 -
2285 1329 // Retrieve the bot message font color and background color
2286 1330 var botMessageFontColor = mxchatChat.bot_message_font_color;
2287 1331 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2288 1332
2289 - // Build thinking dots HTML - skip inline colors if AI theme is active
2290 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1333 +
2291 1334 var thinkingHtml = '<div class="thinking-dots-container">' +
2292 1335 '<div class="thinking-dots">' +
2293 - '<span class="dot"' + dotStyle + '></span>' +
2294 - '<span class="dot"' + dotStyle + '></span>' +
2295 - '<span class="dot"' + dotStyle + '></span>' +
1336 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1337 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1338 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2296 1339 '</div>' +
2297 1340 '</div>';
2298 1341
2299 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2300 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2301 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2302 - scrollToBottom(botId);
1342 + // Append the thinking dots to the chat container (or within the temporary message div)
1343 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1344 + scrollToBottom();
2303 1345 }
2304 -
2305 - function removeThinkingDots(botId) {
2306 - botId = botId || 'default';
2307 - var $chatBox = getElement(botId, 'chat-box');
2308 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2309 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2310 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1346 +
1347 + function removeThinkingDots() {
1348 + $('.thinking-dots').closest('.temporary-message').remove();
2311 1349 }
2312 1350
2313 1351 // ====================================
2314 1352 // TEXT FORMATTING & PROCESSING
@@ -2342,12 +1380,9 @@
2342 1380 processedText = formatTextStyling(processedText);
2343 1381
2344 1382 // Process code blocks BEFORE processing links
2345 1383 processedText = formatCodeBlocks(processedText);
2346 -
2347 - // Process markdown tables BEFORE converting newlines to paragraphs
2348 - processedText = formatMarkdownTables(processedText);
2349 -
1384 +
2350 1385 // NOW convert to paragraphs
2351 1386 processedText = convertNewlinesToBreaks(processedText);
2352 1387
2353 1388 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2360,63 +1395,37 @@
2360 1395 // Return as a proper link without the brackets
2361 1396 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2362 1397 });
2363 1398
2364 - // Process markdown links: [text](url) and [](url)
2365 - // Uses balanced parenthesis matching to handle URLs containing parens
2366 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2367 - processedText = (function(input) {
2368 - var result = '';
2369 - var i = 0;
2370 - while (i < input.length) {
2371 - // Look for [ at current position
2372 - if (input[i] === '[') {
2373 - // Find closing ]
2374 - var closeBracket = input.indexOf(']', i + 1);
2375 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2376 - result += input[i];
2377 - i++;
2378 - continue;
2379 - }
2380 - var linkText = input.substring(i + 1, closeBracket);
2381 - // Check if URL starts with http
2382 - var urlStart = closeBracket + 2;
2383 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2384 - result += input[i];
2385 - i++;
2386 - continue;
2387 - }
2388 - // Find balanced closing paren
2389 - var depth = 1;
2390 - var j = urlStart;
2391 - while (j < input.length && depth > 0) {
2392 - if (input[j] === '(') depth++;
2393 - else if (input[j] === ')') depth--;
2394 - if (depth > 0) j++;
2395 - }
2396 - if (depth !== 0) {
2397 - result += input[i];
2398 - i++;
2399 - continue;
2400 - }
2401 - var url = input.substring(urlStart, j);
2402 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2403 - var encodedUrl = safeEncodeUrl(cleanUrl);
2404 - if (!linkText || !linkText.trim()) {
2405 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2406 - } else {
2407 - var safeText = sanitizeUserInput(linkText);
2408 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2409 - }
2410 - i = j + 1; // Skip past the closing )
2411 - } else {
2412 - result += input[i];
2413 - i++;
2414 - }
1399 + // Process proper markdown links with text: [text](url)
1400 + // This MUST have non-empty text in the first brackets
1401 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1402 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1403 + // Make sure we have actual text (not just whitespace)
1404 + if (!text || !text.trim()) {
1405 + // If no text, treat the URL as the text
1406 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1407 + const safeUrl = safeEncodeUrl(cleanUrl);
1408 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2415 1409 }
2416 - return result;
2417 - })(processedText);
1410 +
1411 + // Clean the URL
1412 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1413 + const safeUrl = safeEncodeUrl(cleanUrl);
1414 + const safeText = sanitizeUserInput(text);
1415 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1416 + });
2418 1417
1418 + // Handle empty markdown links: [](url)
1419 + // This is a specific case where there's no text
1420 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1421 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1422 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1423 + const safeUrl = safeEncodeUrl(cleanUrl);
1424 + // Use the URL itself as the link text
1425 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1426 + });
1427 +
2419 1428 // Process phone numbers: [text](tel:number)
2420 1429 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2421 1430 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2422 1431 const safePhone = safeEncodeUrl(phone);
@@ -2568,78 +1577,9 @@
2568 1577 });
2569 1578
2570 1579 return text;
2571 1580 }
2572 -
2573 - function formatMarkdownTables(text) {
2574 - var lines = text.split('\n');
2575 - var result = [];
2576 - var i = 0;
2577 -
2578 - while (i < lines.length) {
2579 - // Check for a table: current line has pipes AND next line is a separator row
2580 - if (i + 1 < lines.length &&
2581 - lines[i].indexOf('|') !== -1 &&
2582 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2583 -
2584 - var tableLines = [];
2585 - var headerLine = lines[i];
2586 - var separatorLine = lines[i + 1];
2587 - tableLines.push(headerLine);
2588 - tableLines.push(separatorLine);
2589 -
2590 - // Collect remaining table rows
2591 - var j = i + 2;
2592 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2593 - tableLines.push(lines[j]);
2594 - j++;
2595 - }
2596 -
2597 - // Parse alignment from separator row
2598 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2599 - var alignments = sepCells.map(function(cell) {
2600 - var trimmed = cell.trim();
2601 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2602 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2603 - return 'left';
2604 - });
2605 -
2606 - // Build HTML table
2607 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2608 -
2609 - // Header row
2610 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2611 - html += '<thead><tr>';
2612 - headerCells.forEach(function(cell, idx) {
2613 - var align = alignments[idx] || 'left';
2614 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2615 - });
2616 - html += '</tr></thead>';
2617 -
2618 - // Body rows
2619 - html += '<tbody>';
2620 - for (var r = 2; r < tableLines.length; r++) {
2621 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2622 - html += '<tr>';
2623 - rowCells.forEach(function(cell, idx) {
2624 - var align = alignments[idx] || 'left';
2625 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2626 - });
2627 - html += '</tr>';
2628 - }
2629 - html += '</tbody></table></div>';
2630 -
2631 - result.push(html);
2632 - i = j;
2633 - } else {
2634 - result.push(lines[i]);
2635 - i++;
2636 - }
2637 - }
2638 -
2639 - return result.join('\n');
2640 - }
2641 -
1581 +
2642 1582 function sanitizeUserInput(text) {
2643 1583 const div = document.createElement('div');
2644 1584 div.textContent = text;
2645 1585 return div.innerHTML;
@@ -2669,21 +1609,10 @@
2669 1609 // ====================================
2670 1610 // UI & SCROLLING CONTROLS
2671 1611 // ====================================
2672 1612
2673 - function scrollToBottom(botIdOrInstant, instant) {
2674 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2675 - var botId = 'default';
2676 - if (typeof botIdOrInstant === 'string') {
2677 - botId = botIdOrInstant;
2678 - instant = instant || false;
2679 - } else if (typeof botIdOrInstant === 'boolean') {
2680 - instant = botIdOrInstant;
2681 - } else {
2682 - instant = false;
2683 - }
2684 -
2685 - var chatBox = getElement(botId, 'chat-box');
1613 + function scrollToBottom(instant = false) {
1614 + var chatBox = $('#chat-box');
2686 1615 if (instant) {
2687 1616 // Instantly set the scroll position to the bottom
2688 1617 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2689 1618 } else {
@@ -2692,15 +1621,15 @@
2692 1621 const scrollHeight = chatBox.prop("scrollHeight");
2693 1622 const initialScroll = chatBox.scrollTop();
2694 1623 const distance = scrollHeight - initialScroll;
2695 1624 const duration = 500; // Duration in ms
2696 -
1625 +
2697 1626 function smoothScroll(timestamp) {
2698 1627 if (!start) start = timestamp;
2699 1628 const progress = timestamp - start;
2700 1629 const currentScroll = initialScroll + (distance * (progress / duration));
2701 1630 chatBox.scrollTop(currentScroll);
2702 -
1631 +
2703 1632 if (progress < duration) {
2704 1633 requestAnimationFrame(smoothScroll);
2705 1634 } else {
2706 1635 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2705,37 +1634,33 @@
2705 1634 } else {
2706 1635 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2707 1636 }
2708 1637 }
2709 -
1638 +
2710 1639 requestAnimationFrame(smoothScroll);
2711 1640 }
2712 1641 }
2713 -
2714 - function scrollElementToTop(element, botId, topOffset) {
2715 - botId = botId || 'default';
2716 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2717 - var chatBox = getElement(botId, 'chat-box');
1642 +
1643 + function scrollElementToTop(element) {
1644 + var chatBox = $('#chat-box');
2718 1645 var elementTop = element.position().top + chatBox.scrollTop();
2719 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1646 + chatBox.animate({ scrollTop: elementTop }, 500);
2720 1647 }
2721 -
2722 - function showChatWidget(botId) {
2723 - botId = botId || 'default';
2724 - var $button = getElement(botId, 'floating-chatbot-button');
1648 +
1649 + function showChatWidget() {
2725 1650 // First ensure display is set
2726 - $button.css('display', 'flex');
1651 + $('#floating-chatbot-button').css('display', 'flex');
2727 1652 // Then handle the fade
2728 - $button.fadeTo(500, 1);
1653 + $('#floating-chatbot-button').fadeTo(500, 1);
2729 1654 // Force visibility
2730 - $button.removeClass('hidden');
1655 + $('#floating-chatbot-button').removeClass('hidden');
1656 + //console.log('Showing widget');
2731 1657 }
2732 -
2733 - function hideChatWidget(botId) {
2734 - botId = botId || 'default';
2735 - var $button = getElement(botId, 'floating-chatbot-button');
2736 - $button.css('display', 'none');
2737 - $button.addClass('hidden');
1658 +
1659 + function hideChatWidget() {
1660 + $('#floating-chatbot-button').css('display', 'none');
1661 + $('#floating-chatbot-button').addClass('hidden');
1662 + //console.log('Hiding widget');
2738 1663 }
2739 1664
2740 1665 function disableScroll() {
2741 1666 if (isMobile()) {
@@ -2764,15 +1689,18 @@
2764 1689 // NOTIFICATION SYSTEM
2765 1690 // ====================================
2766 1691
2767 1692 function createNotificationBadge() {
1693 + //console.log("Creating notification badge...");
2768 1694 const chatButton = document.getElementById('floating-chatbot-button');
2769 -
1695 + //console.log("Chat button found:", !!chatButton);
1696 +
2770 1697 if (!chatButton) return;
2771 -
1698 +
2772 1699 // Remove any existing badge first
2773 1700 const existingBadge = chatButton.querySelector('.chat-notification-badge');
2774 1701 if (existingBadge) {
1702 + //console.log("Removing existing badge");
2775 1703 existingBadge.remove();
2776 1704 }
2777 1705
2778 1706 notificationBadge = document.createElement('div');
@@ -2794,43 +1722,34 @@
2794 1722 chatButton.appendChild(notificationBadge);
2795 1723
2796 1724 }
2797 1725
2798 - function showNotification(botId) {
2799 - botId = botId || 'default';
2800 - const badge = getElementDOM(botId, 'chat-notification-badge');
2801 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2802 - if (badge && $floatingChatbot.hasClass('hidden')) {
1726 + function showNotification() {
1727 + const badge = document.getElementById('chat-notification-badge');
1728 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2803 1729 badge.style.display = 'block';
2804 1730 badge.textContent = '1';
2805 1731 }
2806 1732 }
2807 -
2808 - function hideNotification(botId) {
2809 - botId = botId || 'default';
2810 - const badge = getElementDOM(botId, 'chat-notification-badge');
1733 +
1734 + function hideNotification() {
1735 + const badge = document.getElementById('chat-notification-badge');
2811 1736 if (badge) {
2812 1737 badge.style.display = 'none';
2813 1738 }
2814 1739 }
2815 -
2816 - function startNotificationChecking(botId) {
2817 - botId = botId || 'default';
1740 +
1741 + function startNotificationChecking() {
2818 1742 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2819 1743 if (!chatPersistenceEnabled) return;
2820 -
2821 - createNotificationBadge(botId);
2822 - var instance = MxChatInstances.get(botId);
2823 - instance.notificationCheckInterval = setInterval(function() {
2824 - checkForNewMessages(botId);
2825 - }, 30000); // Check every 30 seconds
1744 +
1745 + createNotificationBadge();
1746 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2826 1747 }
2827 -
2828 - function stopNotificationChecking(botId) {
2829 - botId = botId || 'default';
2830 - var instance = MxChatInstances.get(botId);
2831 - if (instance.notificationCheckInterval) {
2832 - clearInterval(instance.notificationCheckInterval);
1748 +
1749 + function stopNotificationChecking() {
1750 + if (notificationCheckInterval) {
1751 + clearInterval(notificationCheckInterval);
2833 1752 }
2834 1753 }
2835 1754
2836 1755 function checkForNewMessages() {
@@ -2856,35 +1775,63 @@
2856 1775 });
2857 1776 }
2858 1777
2859 1778
2860 -// ====================================
2861 -// LIVE AGENT FUNCTIONALITY
2862 -// ====================================
2863 -
2864 -function startPolling(botId) {
2865 - botId = botId || 'default';
2866 - var instance = MxChatInstances.get(botId);
2867 - // Clear any existing interval first
2868 - stopPolling(botId);
2869 - instance.pollingInterval = setInterval(function() {
2870 - checkForAgentMessages(botId);
2871 - }, 5000);
1779 + // ====================================
1780 + // LIVE AGENT FUNCTIONALITY
1781 + // ====================================
1782 +
1783 +function updateChatModeIndicator(mode) {
1784 + //console.log("updateChatModeIndicator called with mode:", mode);
1785 + const indicator = document.getElementById('chat-mode-indicator');
1786 + if (indicator) {
1787 + const oldText = indicator.textContent;
1788 +
1789 + if (mode === 'agent') {
1790 + indicator.textContent = 'Live Agent';
1791 + startPolling();
1792 + //console.log("Set indicator to Live Agent");
1793 + } else {
1794 + // Everything else is AI mode
1795 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1796 + indicator.textContent = customAiText;
1797 + stopPolling();
1798 + //console.log("Set indicator to AI Agent:", customAiText);
1799 + }
1800 +
1801 + // Force immediate DOM update
1802 + if (oldText !== indicator.textContent) {
1803 + // Force a reflow to ensure the change is visible immediately
1804 + indicator.offsetHeight;
1805 +
1806 + // Double-check after a brief moment
1807 + setTimeout(() => {
1808 + //console.log("Final indicator text:", indicator.textContent);
1809 + }, 50);
1810 + }
1811 + } else {
1812 + //console.error("Chat mode indicator element not found!");
1813 + }
2872 1814 }
2873 1815
2874 -function stopPolling(botId) {
2875 - botId = botId || 'default';
2876 - var instance = MxChatInstances.get(botId);
2877 - if (instance.pollingInterval) {
2878 - clearInterval(instance.pollingInterval);
2879 - instance.pollingInterval = null;
1816 + function startPolling() {
1817 + // Clear any existing interval first
1818 + stopPolling();
1819 + // Start new polling interval
1820 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1821 + //console.log("Started agent message polling");
2880 1822 }
2881 -}
2882 -
2883 -function checkForAgentMessages(botId) {
2884 - botId = botId || 'default';
2885 - var instance = MxChatInstances.get(botId);
2886 - const sessionId = getChatSession(botId);
1823 +
1824 + function stopPolling() {
1825 + if (pollingInterval) {
1826 + clearInterval(pollingInterval);
1827 + pollingInterval = null;
1828 + //console.log("Stopped agent message polling");
1829 + }
1830 + }
1831 +
1832 +function checkForAgentMessages() {
1833 + const sessionId = getChatSession();
2887 1834 $.ajax({
2888 1835 url: mxchatChat.ajax_url,
2889 1836 type: 'POST',
2890 1837 dataType: 'json',
@@ -2890,44 +1837,35 @@
2890 1837 dataType: 'json',
2891 1838 data: {
2892 1839 action: 'mxchat_fetch_new_messages',
2893 1840 session_id: sessionId,
2894 - last_seen_id: instance.lastSeenMessageId,
2895 - persistence_enabled: 'true',
1841 + last_seen_id: lastSeenMessageId,
1842 + persistence_enabled: 'true', // Add this too
2896 1843 nonce: mxchatChat.nonce
2897 1844 },
2898 1845 success: function (response) {
2899 1846 if (response.success && response.data?.new_messages) {
2900 1847 let hasNewMessage = false;
2901 -
1848 +
2902 1849 response.data.new_messages.forEach(function (message) {
2903 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1850 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2904 1851 hasNewMessage = true;
2905 - appendMessage("agent", message.content, '', [], false, botId);
2906 - instance.lastSeenMessageId = message.id;
2907 - instance.processedMessageIds.add(message.id);
1852 + // CHANGE THIS LINE:
1853 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1854 + lastSeenMessageId = message.id;
1855 + processedMessageIds.add(message.id);
2908 1856 }
2909 1857 });
2910 1858
2911 - if (hasNewMessage) {
2912 - enableChatInput(botId);
1859 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1860 + showNotification();
2913 1861 }
2914 -
2915 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2916 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2917 - showNotification(botId);
2918 - }
2919 -
2920 - scrollToBottom(botId, true);
1862 +
1863 + scrollToBottom(true);
2921 1864 }
2922 -
2923 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2924 - if (response.success && response.data?.chat_mode) {
2925 - updateChatModeIndicator(response.data.chat_mode, botId);
2926 - }
2927 1865 },
2928 1866 error: function (xhr, status, error) {
2929 - // Polling error - silently continue
1867 + //console.error("Polling error:", xhr, status, error);
2930 1868 }
2931 1869 });
2932 1870 }
2933 1871
@@ -2933,30 +1871,19 @@
2933 1871
2934 1872 // ====================================
2935 1873 // CHAT HISTORY & PERSISTENCE
2936 1874 // ====================================
2937 -
2938 -function loadChatHistory(botId, onComplete) {
2939 - botId = botId || 'default';
2940 - var instance = MxChatInstances.get(botId);
2941 -
1875 +// Update the loadChatHistory function:
1876 +function loadChatHistory() {
2942 1877 // Prevent duplicate loading
2943 - if (instance.chatHistoryLoaded) {
2944 - if (onComplete) onComplete();
1878 + if (chatHistoryLoaded) {
1879 + // console.log('Chat history already loaded, skipping...');
2945 1880 return;
2946 1881 }
2947 -
2948 - // Use getChatSession which returns null if no session exists (does NOT create one)
2949 - var sessionId = getChatSession(botId);
1882 +
1883 + var sessionId = getChatSession();
2950 1884 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2951 1885
2952 - // No session yet — nothing to load. History will load after first message via ensureSession.
2953 - if (!sessionId) {
2954 - instance.chatHistoryLoaded = true;
2955 - if (onComplete) onComplete();
2956 - return;
2957 - }
2958 -
2959 1886 if (chatPersistenceEnabled && sessionId) {
2960 1887 $.ajax({
2961 1888 url: mxchatChat.ajax_url,
2962 1889 type: 'POST',
@@ -2967,12 +1894,11 @@
2967 1894 },
2968 1895 success: function(response) {
2969 1896 // Handle session reset (IP changed while user was away)
2970 1897 if (response.success === false && response.data && response.data.action === 'reset_session') {
2971 - // Silent reset — new session but don't clear UI
2972 - MxChatInstances.silentResetSession(botId);
2973 - instance.chatHistoryLoaded = true; // Prevent retry loop
2974 - if (onComplete) onComplete();
1898 + // Silently reset session - user will start fresh
1899 + resetChatSession();
1900 + chatHistoryLoaded = true; // Prevent retry loop
2975 1901 return;
2976 1902 }
2977 1903
2978 1904 // Check if the response indicates success
@@ -2978,15 +1904,15 @@
2978 1904 // Check if the response indicates success
2979 1905 if (response.success) {
2980 1906 // Handle case where conversation data exists and is an array
2981 1907 if (response.data && Array.isArray(response.data.conversation)) {
2982 - var $chatBox = getElement(botId, 'chat-box');
1908 + var $chatBox = $('#chat-box');
2983 1909 var $fragment = $(document.createDocumentFragment());
2984 - let highestMessageId = instance.lastSeenMessageId;
1910 + let highestMessageId = lastSeenMessageId;
2985 1911
2986 1912 // Update chat mode if provided
2987 1913 if (response.data.chat_mode) {
2988 - updateChatModeIndicator(response.data.chat_mode, botId);
1914 + updateChatModeIndicator(response.data.chat_mode);
2989 1915 }
2990 1916
2991 1917 // Only process if there are actual messages
2992 1918 if (response.data.conversation.length > 0) {
@@ -2991,9 +1917,9 @@
2991 1917 // Only process if there are actual messages
2992 1918 if (response.data.conversation.length > 0) {
2993 1919 // IMPORTANT: Clear existing messages before loading history
2994 1920 $chatBox.empty();
2995 -
1921 +
2996 1922 $.each(response.data.conversation, function(index, message) {
2997 1923 // Skip agent messages if persistence is off
2998 1924 if (!chatPersistenceEnabled && message.role === 'agent') {
2999 1925 return;
@@ -3028,20 +1954,9 @@
3028 1954 var content = message.content;
3029 1955 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
3030 1956 content = decodeHTMLEntities(content);
3031 1957
3032 - // Skip linkify for messages containing structured HTML
3033 - // (forms, product cards, galleries, etc.) to avoid
3034 - // markdown formatting corrupting HTML attributes
3035 - // (e.g. underscores in name="field_name" becoming <em> tags)
3036 - if (content.includes("mxchat-product-card") ||
3037 - content.includes("mxchat-image-gallery") ||
3038 - content.includes("mxchat-featured-products") ||
3039 - content.includes("mxchat-youtube-embed") ||
3040 - content.includes("<form") ||
3041 - content.includes("<input") ||
3042 - content.includes("<select") ||
3043 - content.includes("<textarea")) {
1958 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
3044 1959 messageElement.html(content);
3045 1960 } else {
3046 1961 var formattedContent = linkify(content);
3047 1962 messageElement.html(formattedContent);
@@ -3051,47 +1966,42 @@
3051 1966
3052 1967 // Track message IDs
3053 1968 if (message.id) {
3054 1969 highestMessageId = Math.max(highestMessageId, message.id);
3055 - instance.processedMessageIds.add(message.id);
1970 + processedMessageIds.add(message.id);
3056 1971 }
3057 1972 });
3058 1973
3059 1974 // Only append messages and scroll if we have content
3060 1975 $chatBox.append($fragment);
3061 - scrollToBottom(botId, true);
1976 + scrollToBottom(true);
3062 1977
3063 1978 // Collapse quick questions if we have conversation history
3064 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3065 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3066 - collapseQuickQuestions(botId);
1979 + if (hasQuickQuestions()) {
1980 + collapseQuickQuestions();
3067 1981 }
3068 1982
3069 1983 // Update lastSeenMessageId after history loads
3070 - instance.lastSeenMessageId = highestMessageId;
1984 + lastSeenMessageId = highestMessageId;
3071 1985
3072 1986 // Only update chat mode if persistence is enabled and we have messages
3073 1987 if (chatPersistenceEnabled) {
3074 1988 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3075 1989 if (lastMessage.role === 'agent') {
3076 - updateChatModeIndicator('agent', botId);
1990 + updateChatModeIndicator('agent');
3077 1991 }
3078 1992 }
3079 -
1993 +
3080 1994 // Mark as loaded ONLY after successful load
3081 - instance.chatHistoryLoaded = true;
1995 + chatHistoryLoaded = true;
3082 1996 }
3083 1997 }
3084 1998 }
3085 - if (onComplete) onComplete();
3086 1999 },
3087 2000 error: function(xhr, status, error) {
3088 - // Error loading chat history - silently continue
3089 - if (onComplete) onComplete();
2001 + //console.error("AJAX error loading chat history:", status, error);
3090 2002 }
3091 2003 });
3092 - } else {
3093 - if (onComplete) onComplete();
3094 2004 }
3095 2005 }
3096 2006
3097 2007
@@ -3105,42 +2015,40 @@
3105 2015 element.addEventListener(eventType, handler);
3106 2016 }
3107 2017 }
3108 2018
3109 - function showActivePdf(filename, botId) {
3110 - botId = botId || 'default';
3111 - const container = getElementDOM(botId, 'active-pdf-container');
3112 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3113 -
2019 + function showActivePdf(filename) {
2020 + const container = document.getElementById('active-pdf-container');
2021 + const nameElement = document.getElementById('active-pdf-name');
2022 +
3114 2023 if (!container || !nameElement) {
2024 + //console.error('PDF container elements not found');
3115 2025 return;
3116 2026 }
3117 -
2027 +
3118 2028 nameElement.textContent = filename;
3119 2029 container.style.display = 'flex';
3120 2030 }
3121 -
3122 - function showActiveWord(filename, botId) {
3123 - botId = botId || 'default';
3124 - const container = getElementDOM(botId, 'active-word-container');
3125 - const nameElement = getElementDOM(botId, 'active-word-name');
3126 -
2031 +
2032 + function showActiveWord(filename) {
2033 + const container = document.getElementById('active-word-container');
2034 + const nameElement = document.getElementById('active-word-name');
2035 +
3127 2036 if (!container || !nameElement) {
2037 + //console.error('Word document container elements not found');
3128 2038 return;
3129 2039 }
3130 -
2040 +
3131 2041 nameElement.textContent = filename;
3132 2042 container.style.display = 'flex';
3133 2043 }
3134 -
3135 - function removeActivePdf(botId) {
3136 - botId = botId || 'default';
3137 - var instance = MxChatInstances.get(botId);
3138 - const container = getElementDOM(botId, 'active-pdf-container');
3139 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3140 -
3141 - if (!container || !nameElement || !instance.activePdfFile) return;
3142 -
2044 +
2045 + function removeActivePdf() {
2046 + const container = document.getElementById('active-pdf-container');
2047 + const nameElement = document.getElementById('active-pdf-name');
2048 +
2049 + if (!container || !nameElement || !activePdfFile) return;
2050 +
3143 2051 fetch(mxchatChat.ajax_url, {
3144 2052 method: 'POST',
3145 2053 headers: {
3146 2054 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3146,9 +2054,9 @@
3146 2054 'Content-Type': 'application/x-www-form-urlencoded',
3147 2055 },
3148 2056 body: new URLSearchParams({
3149 2057 'action': 'mxchat_remove_pdf',
3150 - 'session_id': getChatSession(botId),
2058 + 'session_id': sessionId,
3151 2059 'nonce': mxchatChat.nonce
3152 2060 })
3153 2061 })
3154 2062 .then(response => response.json())
@@ -3155,25 +2063,23 @@
3155 2063 .then(data => {
3156 2064 if (data.success) {
3157 2065 container.style.display = 'none';
3158 2066 nameElement.textContent = '';
3159 - instance.activePdfFile = null;
3160 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
2067 + activePdfFile = null;
2068 + appendMessage('bot', 'PDF removed.');
3161 2069 }
3162 2070 })
3163 2071 .catch(error => {
3164 - // Error removing PDF - silently continue
2072 + //console.error('Error removing PDF:', error);
3165 2073 });
3166 2074 }
3167 -
3168 - function removeActiveWord(botId) {
3169 - botId = botId || 'default';
3170 - var instance = MxChatInstances.get(botId);
3171 - const container = getElementDOM(botId, 'active-word-container');
3172 - const nameElement = getElementDOM(botId, 'active-word-name');
3173 -
3174 - if (!container || !nameElement || !instance.activeWordFile) return;
3175 -
2075 +
2076 + function removeActiveWord() {
2077 + const container = document.getElementById('active-word-container');
2078 + const nameElement = document.getElementById('active-word-name');
2079 +
2080 + if (!container || !nameElement || !activeWordFile) return;
2081 +
3176 2082 fetch(mxchatChat.ajax_url, {
3177 2083 method: 'POST',
3178 2084 headers: {
3179 2085 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3179,9 +2085,9 @@
3179 2085 'Content-Type': 'application/x-www-form-urlencoded',
3180 2086 },
3181 2087 body: new URLSearchParams({
3182 2088 'action': 'mxchat_remove_word',
3183 - 'session_id': getChatSession(botId),
2089 + 'session_id': sessionId,
3184 2090 'nonce': mxchatChat.nonce
3185 2091 })
3186 2092 })
3187 2093 .then(response => response.json())
@@ -3188,58 +2094,61 @@
3188 2094 .then(data => {
3189 2095 if (data.success) {
3190 2096 container.style.display = 'none';
3191 2097 nameElement.textContent = '';
3192 - instance.activeWordFile = null;
3193 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
2098 + activeWordFile = null;
2099 + appendMessage('bot', 'Word document removed.');
3194 2100 }
3195 2101 })
3196 2102 .catch(error => {
3197 - // Error removing Word document - silently continue
2103 + //console.error('Error removing Word document:', error);
3198 2104 });
3199 2105 }
3200 -
2106 +
3201 2107 // ====================================
3202 2108 // CONSENT & COMPLIANCE (GDPR)
3203 2109 // ====================================
3204 -
3205 - function initializeChatVisibility(botId) {
3206 - botId = botId || 'default';
3207 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3208 - mxchatChat.complianz_toggle === '1' ||
2110 +
2111 + function initializeChatVisibility() {
2112 + //console.log('Initializing chat visibility');
2113 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2114 + mxchatChat.complianz_toggle === '1' ||
3209 2115 mxchatChat.complianz_toggle === 1;
3210 -
2116 +
3211 2117 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3212 2118 // Initial check
3213 - checkConsentAndShowChat(botId);
3214 -
2119 + checkConsentAndShowChat();
2120 +
3215 2121 // Listen for consent changes
3216 2122 $(document).on('cmplz_status_change', function(event) {
3217 - checkConsentAndShowChat(botId);
2123 + //console.log('Status change detected');
2124 + checkConsentAndShowChat();
3218 2125 });
3219 2126 } else {
3220 2127 // If Complianz is not enabled, always show
3221 - getElement(botId, 'floating-chatbot-button')
2128 + $('#floating-chatbot-button')
3222 2129 .css('display', 'flex')
3223 2130 .removeClass('hidden no-consent')
3224 2131 .fadeTo(500, 1);
3225 -
2132 +
3226 2133 // Also check pre-chat message when Complianz is not enabled
3227 - checkPreChatDismissal(botId);
2134 + checkPreChatDismissal();
3228 2135 }
3229 2136 }
3230 2137
3231 -
3232 - function checkConsentAndShowChat(botId) {
3233 - botId = botId || 'default';
2138 +
2139 + function checkConsentAndShowChat() {
3234 2140 var consentStatus = cmplz_has_consent('marketing');
3235 2141 var consentType = complianz.consenttype;
3236 -
3237 - let $widget = getElement(botId, 'floating-chatbot-button');
3238 - let $chatbot = getElement(botId, 'floating-chatbot');
3239 - let $preChat = getElement(botId, 'pre-chat-message');
3240 -
2142 +
2143 + //console.log('Checking consent:', {status: consentStatus,type: consentType});
2144 +
2145 + let $widget = $('#floating-chatbot-button');
2146 + let $chatbot = $('#floating-chatbot');
2147 + let $preChat = $('#pre-chat-message');
2148 +
3241 2149 if (consentStatus === true) {
2150 + //console.log('Consent granted - showing widget');
3242 2151 $widget
3243 2152 .removeClass('no-consent')
3244 2153 .css('display', 'flex')
3245 2154 .removeClass('hidden')
@@ -3244,12 +2153,13 @@
3244 2153 .css('display', 'flex')
3245 2154 .removeClass('hidden')
3246 2155 .fadeTo(500, 1);
3247 2156 $chatbot.removeClass('no-consent');
3248 -
2157 +
3249 2158 // Show pre-chat message if not dismissed
3250 - checkPreChatDismissal(botId);
2159 + checkPreChatDismissal();
3251 2160 } else {
2161 + //console.log('No consent - hiding widget');
3252 2162 $widget
3253 2163 .addClass('no-consent')
3254 2164 .fadeTo(500, 0, function() {
3255 2165 $(this)
@@ -3256,9 +2166,9 @@
3256 2166 .css('display', 'none')
3257 2167 .addClass('hidden');
3258 2168 });
3259 2169 $chatbot.addClass('no-consent');
3260 -
2170 +
3261 2171 // Hide pre-chat message when no consent
3262 2172 $preChat.hide();
3263 2173 }
3264 2174 }
@@ -3266,38 +2176,46 @@
3266 2176
3267 2177 // ====================================
3268 2178 // PRE-CHAT MESSAGE HANDLING
3269 2179 // ====================================
3270 -
3271 - function checkPreChatDismissal(botId) {
3272 - botId = botId || 'default';
3273 - try {
3274 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3275 - if (dismissedAt) {
3276 - // Re-show after 24 hours
3277 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3278 - if (elapsed < 86400000) {
3279 - getElement(botId, 'pre-chat-message').hide();
3280 - return;
2180 +
2181 + function checkPreChatDismissal() {
2182 + $.ajax({
2183 + url: mxchatChat.ajax_url,
2184 + type: 'POST',
2185 + data: {
2186 + action: 'mxchat_check_pre_chat_message_status',
2187 + _ajax_nonce: mxchatChat.nonce
2188 + },
2189 + success: function(response) {
2190 + if (response.success && !response.data.dismissed) {
2191 + $('#pre-chat-message').fadeIn(250);
2192 + } else {
2193 + $('#pre-chat-message').hide();
3281 2194 }
3282 - // Expired — clear and show again
3283 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2195 + },
2196 + error: function() {
2197 + //console.error('Failed to check pre-chat message dismissal status.');
3284 2198 }
3285 - getElement(botId, 'pre-chat-message').fadeIn(250);
3286 - } catch (e) {
3287 - // localStorage unavailable — show the message
3288 - getElement(botId, 'pre-chat-message').fadeIn(250);
3289 - }
2199 + });
3290 2200 }
3291 -
3292 - function handlePreChatDismissal(botId) {
3293 - botId = botId || 'default';
3294 - getElement(botId, 'pre-chat-message').fadeOut(200);
3295 - try {
3296 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3297 - } catch (e) {
3298 - // localStorage unavailable — dismissal won't persist
3299 - }
2201 +
2202 + function handlePreChatDismissal() {
2203 + $('#pre-chat-message').fadeOut(200);
2204 + $.ajax({
2205 + url: mxchatChat.ajax_url,
2206 + type: 'POST',
2207 + data: {
2208 + action: 'mxchat_dismiss_pre_chat_message',
2209 + _ajax_nonce: mxchatChat.nonce
2210 + },
2211 + success: function() {
2212 + $('#pre-chat-message').hide();
2213 + },
2214 + error: function() {
2215 + //console.error('Failed to dismiss pre-chat message.');
2216 + }
2217 + });
3300 2218 }
3301 2219
3302 2220
3303 2221 // ====================================
@@ -3323,329 +2241,231 @@
3323 2241 // ====================================
3324 2242
3325 2243 $(document).on('click', '.mxchat-popular-question', function () {
3326 2244 var question = $(this).text();
3327 - var botId = getBotIdFromElement(this);
3328 -
2245 +
3329 2246 // Append the question as if the user typed it
3330 - appendMessage("user", question, '', [], false, botId);
3331 -
2247 + appendMessage("user", question);
2248 +
3332 2249 // Only collapse if there are questions
3333 - if (hasQuickQuestions(botId)) {
3334 - collapseQuickQuestions(botId);
2250 + if (hasQuickQuestions()) {
2251 + collapseQuickQuestions();
3335 2252 }
3336 -
2253 +
3337 2254 // Send the question to the server
3338 - sendMessageToChatbot(question, botId);
2255 + sendMessageToChatbot(question);
3339 2256 });
3340 2257
3341 2258 $(document).on('click', '.questions-toggle-btn', function(e) {
3342 2259 e.preventDefault();
3343 2260 e.stopPropagation();
3344 - var botId = getBotIdFromElement(this);
3345 - expandQuickQuestions(botId);
2261 + expandQuickQuestions();
3346 2262 });
3347 2263
3348 2264 $(document).on('click', '.questions-collapse-btn', function(e) {
3349 2265 e.preventDefault();
3350 2266 e.stopPropagation();
3351 - var botId = getBotIdFromElement(this);
3352 - collapseQuickQuestions(botId);
2267 + collapseQuickQuestions();
3353 2268 });
3354 -
3355 -// Consent-safe YouTube embed (plan 03ba33): the server only ever ships a
3356 -// thumbnail facade — no Google iframe exists until the visitor taps play.
3357 -// Delegated so it also works for embeds restored from chat history.
3358 -$(document).on('click', '.mxchat-youtube-embed .mxchat-youtube-facade', function(e) {
3359 - e.preventDefault();
3360 - var $wrap = $(this).closest('.mxchat-youtube-embed');
3361 - var videoId = String($wrap.data('video-id') || '').replace(/[^A-Za-z0-9_-]/g, '');
3362 - if (!videoId) {
3363 - return;
3364 - }
3365 - var title = $wrap.find('.mxchat-youtube-title').text() || 'YouTube video';
3366 - var $iframe = $('<iframe>', {
3367 - src: 'https://www.youtube-nocookie.com/embed/' + videoId + '?autoplay=1&rel=0',
3368 - title: title,
3369 - allow: 'accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture',
3370 - allowfullscreen: true,
3371 - frameborder: 0
3372 - }).addClass('mxchat-youtube-iframe');
3373 - $wrap.addClass('mxchat-youtube-playing');
3374 - $(this).replaceWith($iframe);
3375 -});
3376 2269
3377 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3378 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3379 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3380 - if (e.type === 'keydown') {
3381 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3382 - e.preventDefault();
3383 - }
3384 - var botId = getBotIdFromElement(this);
3385 - var $chatbot = getElement(botId, 'floating-chatbot');
3386 - var $badge = getElement(botId, 'chat-notification-badge');
3387 - var $preChat = getElement(botId, 'pre-chat-message');
3388 -
3389 - if ($chatbot.hasClass('hidden')) {
3390 - $chatbot.removeClass('hidden').addClass('visible')
3391 - .attr('aria-modal', 'true').attr('role', 'dialog');
3392 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3393 - $badge.hide(); // Hide notification when opening chat
2270 + // Chatbot visibility toggle handlers
2271 + $(document).on('click', '#floating-chatbot-button', function() {
2272 + var chatbot = $('#floating-chatbot');
2273 + if (chatbot.hasClass('hidden')) {
2274 + chatbot.removeClass('hidden').addClass('visible');
2275 + $(this).addClass('hidden');
2276 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3394 2277 disableScroll();
3395 - $preChat.fadeOut(250);
3396 -
3397 - // First open per page load: re-fetch behavior settings in case
3398 - // this page's inline values came from a stale full-page cache
3399 - // (plan-32db95). Idempotent — later opens are a no-op.
3400 - mxchatRefreshDynamicSettings();
3401 -
3402 - // Load chat history for returning visitors (persistence)
3403 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3404 - if (chatPersistenceEnabled) {
3405 - MxChatInstances.ensureSession(botId);
3406 - }
3407 -
3408 - // Deferred email check — only on first widget open
3409 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3410 - var instance = MxChatInstances.get(botId);
3411 - if (emailBlocker && !instance.emailCheckDone) {
3412 - instance.emailCheckDone = true;
3413 - resolveEmailState(botId);
3414 - } else if (!emailBlocker) {
3415 - // No email collection — still route through showChatContainerForBot
3416 - // so the loader is shown while chat history loads
3417 - showChatContainerForBot(botId);
3418 - }
3419 -
3420 - // Move keyboard focus into the message input after the open transition.
3421 - setTimeout(function() {
3422 - var chatInput = getElementDOM(botId, 'chat-input');
3423 - if (chatInput && !chatInput.disabled) {
3424 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3425 - }
3426 - }, 300);
2278 + $('#pre-chat-message').fadeOut(250);
3427 2279 } else {
3428 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3429 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2280 + chatbot.removeClass('visible').addClass('hidden');
2281 + $(this).removeClass('hidden');
3430 2282 enableScroll();
3431 - checkPreChatDismissal(botId);
2283 + checkPreChatDismissal();
3432 2284 }
3433 2285 });
3434 -
3435 - // Allow clicking anywhere on the title bar to close the chatbot.
3436 - // Returns keyboard focus to the launcher so keyboard users don't get
3437 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3438 - // heuristic-based so mouse-triggered close won't show a focus ring.
3439 - $(document).on('click', '.chatbot-top-bar', function() {
3440 - var botId = getBotIdFromElement(this);
3441 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3442 - var $launcher = getElement(botId, 'floating-chatbot-button');
3443 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2286 +
2287 + $(document).on('click', '#exit-chat-button', function() {
2288 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2289 + $('#floating-chatbot-button').removeClass('hidden');
3444 2290 enableScroll();
3445 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3446 2291 });
3447 -
3448 - // Global Escape-key handler — closes any visible chat widget and
3449 - // returns focus to its launcher. Standard modal-dismissal pattern;
3450 - // pairs with aria-modal="true" set on the widget when it opens.
3451 - $(document).on('keydown', function(e) {
3452 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3453 - var $visible = $('.floating-chatbot.visible');
3454 - if (!$visible.length) return;
3455 - e.preventDefault();
3456 - $visible.each(function() {
3457 - var botId = getBotIdFromElement(this);
3458 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3459 - var $launcher = getElement(botId, 'floating-chatbot-button');
3460 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3461 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3462 - });
3463 - enableScroll();
3464 - });
3465 -
2292 +
3466 2293 $(document).on('click', '.close-pre-chat-message', function(e) {
3467 2294 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3468 - var botId = getBotIdFromElement(this);
3469 - handlePreChatDismissal(botId);
2295 + $('#pre-chat-message').fadeOut(200, function() {
2296 + $(this).remove();
2297 + });
3470 2298 });
2299 +
3471 2300
3472 -
3473 - // PDF upload button handlers - use class selector
3474 - $(document).on('click', '.pdf-upload-btn', function() {
3475 - var botId = getBotIdFromElement(this);
3476 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3477 - if (pdfInput) pdfInput.click();
3478 - });
3479 -
3480 - // Word upload button handlers - use class selector
3481 - $(document).on('click', '.word-upload-btn', function() {
3482 - var botId = getBotIdFromElement(this);
3483 - var wordInput = getElementDOM(botId, 'word-upload');
3484 - if (wordInput) wordInput.click();
3485 - });
2301 + // PDF upload button handlers
2302 + if (document.getElementById('pdf-upload-btn')) {
2303 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2304 + document.getElementById('pdf-upload').click();
2305 + });
2306 + }
3486 2307
3487 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3488 - $(document).on('change', '.pdf-upload', async function(e) {
3489 - var botId = getBotIdFromElement(this);
3490 - var instance = MxChatInstances.get(botId);
3491 - const file = this.files[0];
3492 - const sessionId = MxChatInstances.ensureSession(botId);
3493 -
2308 + // Word upload button handlers
2309 + if (document.getElementById('word-upload-btn')) {
2310 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2311 + document.getElementById('word-upload').click();
2312 + });
2313 + }
2314 +
2315 + // PDF file input change handler
2316 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2317 + const file = e.target.files[0];
2318 +
3494 2319 if (!file || file.type !== 'application/pdf') {
3495 2320 alert('Please select a valid PDF file.');
3496 2321 return;
3497 2322 }
3498 -
2323 +
3499 2324 if (!sessionId) {
2325 + //console.error('No session ID found');
3500 2326 alert('Error: No session ID found');
3501 2327 return;
3502 2328 }
3503 -
2329 +
3504 2330 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2331 + //console.error('mxchatChat not properly configured:', mxchatChat);
3505 2332 alert('Error: Ajax configuration missing');
3506 2333 return;
3507 2334 }
3508 -
2335 +
3509 2336 // Disable buttons and show loading state
3510 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3511 - const sendBtn = getElementDOM(botId, 'send-button');
3512 - if (!uploadBtn) return;
2337 + const uploadBtn = document.getElementById('pdf-upload-btn');
2338 + const sendBtn = document.getElementById('send-button');
3513 2339 const originalBtnContent = uploadBtn.innerHTML;
3514 -
2340 +
3515 2341 try {
3516 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3517 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3518 2342 const formData = new FormData();
3519 2343 formData.append('action', 'mxchat_upload_pdf');
3520 2344 formData.append('pdf_file', file);
3521 2345 formData.append('session_id', sessionId);
3522 2346 formData.append('nonce', mxchatChat.nonce);
3523 -
2347 +
3524 2348 uploadBtn.disabled = true;
3525 - if (sendBtn) sendBtn.disabled = true;
2349 + sendBtn.disabled = true;
3526 2350 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3527 2351 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3528 2352 </svg>`;
3529 -
2353 +
3530 2354 const response = await fetch(mxchatChat.ajax_url, {
3531 2355 method: 'POST',
3532 2356 body: formData
3533 2357 });
3534 -
2358 +
3535 2359 const data = await response.json();
3536 -
2360 +
3537 2361 if (data.success) {
3538 2362 // Hide popular questions if they exist
3539 - if (hasQuickQuestions(botId)) {
3540 - collapseQuickQuestions(botId);
2363 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2364 + if (hasQuickQuestions()) {
2365 + collapseQuickQuestions();
3541 2366 }
3542 -
2367 +
3543 2368 // Show the active PDF name
3544 - showActivePdf(data.data.filename, botId);
3545 -
3546 - appendMessage('bot', data.data.message, '', [], false, botId);
3547 - scrollToBottom(botId);
3548 - instance.activePdfFile = data.data.filename;
2369 + showActivePdf(data.data.filename);
2370 +
2371 + appendMessage('bot', data.data.message);
2372 + scrollToBottom();
2373 + activePdfFile = data.data.filename;
3549 2374 } else {
2375 + //console.error('Upload failed:', data.data);
3550 2376 alert('Failed to upload PDF. Please try again.');
3551 2377 }
3552 2378 } catch (error) {
2379 + //console.error('Upload error:', error);
3553 2380 alert('Error uploading file. Please try again.');
3554 2381 } finally {
3555 2382 uploadBtn.disabled = false;
3556 - if (sendBtn) sendBtn.disabled = false;
2383 + sendBtn.disabled = false;
3557 2384 uploadBtn.innerHTML = originalBtnContent;
3558 2385 this.value = ''; // Reset file input
3559 2386 }
3560 2387 });
3561 2388
3562 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3563 - $(document).on('change', '.word-upload', async function(e) {
3564 - var botId = getBotIdFromElement(this);
3565 - var instance = MxChatInstances.get(botId);
3566 - const file = this.files[0];
3567 - const sessionId = MxChatInstances.ensureSession(botId);
3568 -
2389 + // Word file input change handler
2390 + addSafeEventListener('word-upload', 'change', async function(e) {
2391 + const file = e.target.files[0];
2392 +
3569 2393 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3570 2394 alert('Please select a valid Word document (.docx).');
3571 2395 return;
3572 2396 }
3573 -
2397 +
3574 2398 if (!sessionId) {
2399 + //console.error('No session ID found');
3575 2400 alert('Error: No session ID found');
3576 2401 return;
3577 2402 }
3578 -
3579 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3580 - alert('Error: Ajax configuration missing');
3581 - return;
3582 - }
3583 -
2403 +
3584 2404 // Disable buttons and show loading state
3585 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3586 - const sendBtn = getElementDOM(botId, 'send-button');
3587 - if (!uploadBtn) return;
2405 + const uploadBtn = document.getElementById('word-upload-btn');
2406 + const sendBtn = document.getElementById('send-button');
3588 2407 const originalBtnContent = uploadBtn.innerHTML;
3589 -
2408 +
3590 2409 try {
3591 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3592 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3593 2410 const formData = new FormData();
3594 2411 formData.append('action', 'mxchat_upload_word');
3595 2412 formData.append('word_file', file);
3596 2413 formData.append('session_id', sessionId);
3597 2414 formData.append('nonce', mxchatChat.nonce);
3598 -
2415 +
3599 2416 uploadBtn.disabled = true;
3600 - if (sendBtn) sendBtn.disabled = true;
2417 + sendBtn.disabled = true;
3601 2418 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3602 2419 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3603 2420 </svg>`;
3604 -
2421 +
3605 2422 const response = await fetch(mxchatChat.ajax_url, {
3606 2423 method: 'POST',
3607 2424 body: formData
3608 2425 });
3609 -
2426 +
3610 2427 const data = await response.json();
3611 -
2428 +
3612 2429 if (data.success) {
3613 2430 // Hide popular questions if they exist
3614 - if (hasQuickQuestions(botId)) {
3615 - collapseQuickQuestions(botId);
2431 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2432 + if (hasQuickQuestions()) {
2433 + collapseQuickQuestions();
3616 2434 }
3617 -
2435 +
3618 2436 // Show the active Word document name
3619 - showActiveWord(data.data.filename, botId);
3620 -
3621 - appendMessage('bot', data.data.message, '', [], false, botId);
3622 - scrollToBottom(botId);
3623 - instance.activeWordFile = data.data.filename;
2437 + showActiveWord(data.data.filename);
2438 +
2439 + appendMessage('bot', data.data.message);
2440 + scrollToBottom();
2441 + activeWordFile = data.data.filename;
3624 2442 } else {
2443 + //console.error('Upload failed:', data.data);
3625 2444 alert('Failed to upload Word document. Please try again.');
3626 2445 }
3627 2446 } catch (error) {
2447 + //console.error('Upload error:', error);
3628 2448 alert('Error uploading file. Please try again.');
3629 2449 } finally {
3630 2450 uploadBtn.disabled = false;
3631 - if (sendBtn) sendBtn.disabled = false;
2451 + sendBtn.disabled = false;
3632 2452 uploadBtn.innerHTML = originalBtnContent;
3633 2453 this.value = ''; // Reset file input
3634 2454 }
3635 2455 });
3636 2456
3637 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3638 - $(document).on('click', '.remove-pdf-btn', function(e) {
2457 + // Remove button click handlers
2458 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3639 2459 e.preventDefault();
3640 2460 e.stopPropagation();
3641 - removeActivePdf(getBotIdFromElement(this));
2461 + removeActivePdf();
3642 2462 });
3643 -
3644 - $(document).on('click', '.remove-word-btn', function(e) {
2463 +
2464 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3645 2465 e.preventDefault();
3646 2466 e.stopPropagation();
3647 - removeActiveWord(getBotIdFromElement(this));
2467 + removeActiveWord();
3648 2468 });
3649 2469
3650 2470 // Window resize handlers
3651 2471 $(window).on('resize orientationchange', function() {
@@ -3683,497 +2503,454 @@
3683 2503 });
3684 2504
3685 2505
3686 2506 // ====================================
3687 -// INIT LOADER & CHAT CONTAINER HELPERS
2507 +// EMAIL COLLECTION SETUP - FIXED VERSION
3688 2508 // ====================================
3689 -// These must be outside the email collection block so they're always available
3690 -// (used by persistence loading even when email collection is off)
3691 -
3692 -function showInitLoader(botId) {
3693 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3694 - if (loader) loader.style.display = 'flex';
3695 -}
3696 -
3697 -function hideInitLoader(botId) {
3698 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3699 - if (loader) loader.style.display = 'none';
3700 -}
3701 -
3702 -function showEmailFormForBot(botId) {
3703 - hideInitLoader(botId);
3704 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3705 - var chatContainer = getElementDOM(botId, 'chat-container');
3706 - if (emailBlocker) emailBlocker.style.display = 'flex';
3707 - if (chatContainer) chatContainer.style.display = 'none';
3708 -}
3709 -
3710 -function showChatContainerForBot(botId) {
3711 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3712 - var chatContainer = getElementDOM(botId, 'chat-container');
3713 - if (emailBlocker) emailBlocker.style.display = 'none';
3714 -
3715 - var instance = MxChatInstances.get(botId);
3716 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3717 -
3718 - // If persistence is on and history hasn't loaded yet, show loader
3719 - // while history loads to prevent flash of empty chat
3720 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3721 - if (chatContainer) chatContainer.style.display = 'none';
3722 - showInitLoader(botId);
3723 - loadChatHistory(botId, function() {
3724 - hideInitLoader(botId);
3725 - if (chatContainer) chatContainer.style.display = 'flex';
3726 - scrollToBottom(botId, true);
3727 - });
3728 - } else {
3729 - hideInitLoader(botId);
3730 - if (chatContainer) chatContainer.style.display = 'flex';
3731 - if (typeof loadChatHistory === 'function') {
3732 - loadChatHistory(botId);
3733 - }
3734 - }
3735 -}
3736 -
3737 -// ====================================
3738 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3739 -// ====================================
3740 2509 // Only run email collection setup if it's enabled
3741 2510 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2511 + //console.log('Email collection is enabled, setting up handlers...');
2512 +
2513 + // Email collection form setup and handlers
2514 + const emailForm = document.getElementById('email-collection-form');
2515 + const emailBlocker = document.getElementById('email-blocker');
2516 + const chatbotWrapper = document.getElementById('chat-container');
3742 2517
3743 - // Track submitting state per bot
3744 - const emailSubmittingState = {};
2518 + if (emailForm && emailBlocker && chatbotWrapper) {
2519 +
2520 + // Add loading state management
2521 + let isSubmitting = false;
2522 +
2523 + // Optimized UI transition functions
2524 + function showEmailForm() {
2525 + emailBlocker.style.display = 'flex';
2526 + chatbotWrapper.style.display = 'none';
2527 + }
3745 2528
3746 - // Add CSS animations for email form (once globally)
3747 - if (!document.getElementById('email-error-styles')) {
3748 - const style = document.createElement('style');
3749 - style.id = 'email-error-styles';
3750 - style.textContent = `
3751 - @keyframes fadeInError {
3752 - from { opacity: 0; transform: translateY(-5px); }
3753 - to { opacity: 1; transform: translateY(0); }
2529 + function showChatContainer() {
2530 + // Show chat immediately without delay
2531 + emailBlocker.style.display = 'none';
2532 + chatbotWrapper.style.display = 'flex';
2533 +
2534 + // Load chat history only after showing chat container
2535 + if (typeof loadChatHistory === 'function') {
2536 + loadChatHistory();
3754 2537 }
3755 - .email-input-shake {
3756 - animation: shake 0.5s ease-in-out;
3757 - }
3758 - @keyframes shake {
3759 - 0%, 100% { transform: translateX(0); }
3760 - 25% { transform: translateX(-5px); }
3761 - 75% { transform: translateX(5px); }
3762 - }
3763 - @keyframes spin {
3764 - from { transform: rotate(0deg); }
3765 - to { transform: rotate(360deg); }
3766 - }
3767 - .email-spinner {
3768 - display: inline-block;
3769 - vertical-align: middle;
3770 - }
3771 - `;
3772 - document.head.appendChild(style);
3773 - }
2538 + }
3774 2539
3775 - function isValidEmailAddress(email) {
3776 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3777 - return emailRegex.test(email.trim()) && email.length <= 254;
3778 - }
2540 + // Enhanced email validation
2541 + function isValidEmail(email) {
2542 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2543 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2544 + }
3779 2545
3780 - function isValidNameInput(name) {
3781 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3782 - }
2546 + // Enhanced name validation
2547 + function isValidName(name) {
2548 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2549 + }
3783 2550
3784 - /**
3785 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3786 - * @param {string} botId - The bot instance ID
3787 - * @param {string} visitorName - The visitor's name to insert
3788 - */
3789 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3790 - var chatBox = getElementDOM(botId, 'chat-box');
3791 - if (!chatBox) return;
3792 -
3793 - // Find the first bot message (intro message)
3794 - var introMessage = chatBox.querySelector('.bot-message');
3795 - if (!introMessage) return;
3796 -
3797 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3798 - if (!messageContent) return;
3799 -
3800 - var html = messageContent.innerHTML;
3801 -
3802 - // Replace {visitor_name} placeholder (case-insensitive)
3803 - if (visitorName && visitorName.trim()) {
3804 - // Escape HTML to prevent XSS
3805 - var safeName = $('<div>').text(visitorName.trim()).html();
3806 - html = html.replace(/\{visitor_name\}/gi, safeName);
3807 - } else {
3808 - // Remove placeholder and clean up spacing if no name provided
3809 - html = html.replace(/\{visitor_name\}/gi, '');
3810 - // Clean up any double spaces that might result
3811 - html = html.replace(/\s{2,}/g, ' ').trim();
2551 + // Show loading state with spinner
2552 + function setSubmissionState(loading) {
2553 + const submitButton = document.getElementById('email-submit-button');
2554 + const emailInput = document.getElementById('user-email');
2555 + const nameInput = document.getElementById('user-name');
2556 +
2557 + if (loading) {
2558 + isSubmitting = true;
2559 + if (submitButton) submitButton.disabled = true;
2560 + if (emailInput) emailInput.disabled = true;
2561 + if (nameInput) nameInput.disabled = true;
2562 +
2563 + // Store original content and add spinner
2564 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2565 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2566 +
2567 + // Add loading spinner while keeping original text
2568 + const originalText = submitButton.textContent;
2569 + submitButton.innerHTML = `
2570 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2571 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2572 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2573 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2574 + </circle>
2575 + </svg>
2576 + ${originalText}
2577 + `;
2578 +
2579 + submitButton.style.opacity = '0.8';
2580 + }
2581 + } else {
2582 + isSubmitting = false;
2583 + if (submitButton) submitButton.disabled = false;
2584 + if (emailInput) emailInput.disabled = false;
2585 + if (nameInput) nameInput.disabled = false;
2586 +
2587 + // Restore original content
2588 + if (submitButton) {
2589 + const originalHtml = submitButton.getAttribute('data-original-html');
2590 + if (originalHtml) {
2591 + submitButton.innerHTML = originalHtml;
2592 + }
2593 + submitButton.style.opacity = '1';
2594 + }
2595 + }
3812 2596 }
3813 2597
3814 - messageContent.innerHTML = html;
3815 - }
3816 -
3817 - function setEmailSubmissionState(botId, loading) {
3818 - var submitButton = getElementDOM(botId, 'email-submit-button');
3819 - var emailInput = getElementDOM(botId, 'user-email');
3820 - var nameInput = getElementDOM(botId, 'user-name');
3821 -
3822 - if (loading) {
3823 - emailSubmittingState[botId] = true;
3824 - if (submitButton) submitButton.disabled = true;
3825 - if (emailInput) emailInput.disabled = true;
3826 - if (nameInput) nameInput.disabled = true;
3827 -
3828 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3829 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3830 - const originalText = submitButton.textContent;
3831 - submitButton.innerHTML = `
3832 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3833 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3834 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3835 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3836 - </circle>
3837 - </svg>
3838 - ${originalText}
2598 + // Error display functions
2599 + function showEmailError(message) {
2600 + clearEmailError();
2601 +
2602 + const errorDiv = document.createElement('div');
2603 + errorDiv.className = 'email-error';
2604 + errorDiv.style.cssText = `
2605 + color: #e74c3c;
2606 + font-size: 12px;
2607 + margin-top: 8px;
2608 + padding: 4px 0;
2609 + animation: fadeInError 0.3s ease;
2610 + `;
2611 + errorDiv.textContent = message;
2612 +
2613 + // Add CSS animation if not already present
2614 + if (!document.getElementById('email-error-styles')) {
2615 + const style = document.createElement('style');
2616 + style.id = 'email-error-styles';
2617 + style.textContent = `
2618 + @keyframes fadeInError {
2619 + from { opacity: 0; transform: translateY(-5px); }
2620 + to { opacity: 1; transform: translateY(0); }
2621 + }
2622 + .email-input-shake {
2623 + animation: shake 0.5s ease-in-out;
2624 + }
2625 + @keyframes shake {
2626 + 0%, 100% { transform: translateX(0); }
2627 + 25% { transform: translateX(-5px); }
2628 + 75% { transform: translateX(5px); }
2629 + }
2630 + @keyframes spin {
2631 + from { transform: rotate(0deg); }
2632 + to { transform: rotate(360deg); }
2633 + }
2634 + .email-spinner {
2635 + display: inline-block;
2636 + vertical-align: middle;
2637 + }
3839 2638 `;
3840 - submitButton.style.opacity = '0.8';
2639 + document.head.appendChild(style);
3841 2640 }
3842 - } else {
3843 - emailSubmittingState[botId] = false;
3844 - if (submitButton) submitButton.disabled = false;
3845 - if (emailInput) emailInput.disabled = false;
3846 - if (nameInput) nameInput.disabled = false;
3847 -
3848 - if (submitButton) {
3849 - const originalHtml = submitButton.getAttribute('data-original-html');
3850 - if (originalHtml) {
3851 - submitButton.innerHTML = originalHtml;
3852 - }
3853 - submitButton.style.opacity = '1';
2641 +
2642 + emailForm.appendChild(errorDiv);
2643 +
2644 + // Add shake animation to inputs
2645 + const emailInput = document.getElementById('user-email');
2646 + const nameInput = document.getElementById('user-name');
2647 +
2648 + if (emailInput) {
2649 + emailInput.classList.add('email-input-shake');
2650 + setTimeout(() => {
2651 + emailInput.classList.remove('email-input-shake');
2652 + }, 500);
3854 2653 }
2654 +
2655 + if (nameInput) {
2656 + nameInput.classList.add('email-input-shake');
2657 + setTimeout(() => {
2658 + nameInput.classList.remove('email-input-shake');
2659 + }, 500);
2660 + }
3855 2661 }
3856 - }
3857 2662
3858 - function showEmailError(botId, message) {
3859 - clearEmailError(botId);
3860 -
3861 - var emailForm = getElementDOM(botId, 'email-collection-form');
3862 - if (!emailForm) return;
3863 -
3864 - const errorDiv = document.createElement('div');
3865 - errorDiv.className = 'email-error';
3866 - errorDiv.style.cssText = `
3867 - color: #e74c3c;
3868 - font-size: 12px;
3869 - margin-top: 8px;
3870 - padding: 4px 0;
3871 - animation: fadeInError 0.3s ease;
3872 - `;
3873 - errorDiv.textContent = message;
3874 - emailForm.appendChild(errorDiv);
3875 -
3876 - // Add shake animation to inputs
3877 - var emailInput = getElementDOM(botId, 'user-email');
3878 - var nameInput = getElementDOM(botId, 'user-name');
3879 -
3880 - if (emailInput) {
3881 - emailInput.classList.add('email-input-shake');
3882 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3883 - }
3884 - if (nameInput) {
3885 - nameInput.classList.add('email-input-shake');
3886 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3887 - }
3888 - }
3889 -
3890 - function clearEmailError(botId) {
3891 - var emailForm = getElementDOM(botId, 'email-collection-form');
3892 - if (emailForm) {
2663 + function clearEmailError() {
3893 2664 const existingErrors = emailForm.querySelectorAll('.email-error');
3894 2665 existingErrors.forEach(error => error.remove());
3895 2666 }
3896 - }
3897 2667
3898 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3899 - function resolveEmailState(botId) {
3900 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3901 - if (mxchatChat.initial_email_state.show_email_form) {
3902 - showEmailFormForBot(botId);
3903 - } else {
3904 - showChatContainerForBot(botId);
2668 + // MAIN FORM SUBMIT HANDLER - This is the critical fix
2669 + //console.log('Setting up form submit handler...');
2670 +
2671 + // Remove any existing event listeners first
2672 + emailForm.removeEventListener('submit', handleFormSubmit);
2673 +
2674 + // Add the form submit handler
2675 + emailForm.addEventListener('submit', handleFormSubmit);
2676 +
2677 + function handleFormSubmit(event) {
2678 + //console.log('Form submit handler triggered!');
2679 + event.preventDefault();
2680 + event.stopPropagation();
2681 +
2682 + // Prevent double submission
2683 + if (isSubmitting) {
2684 + //console.log('Already submitting, ignoring...');
2685 + return false;
3905 2686 }
3906 - } else {
3907 - checkSessionAndEmailForBot(botId);
3908 - }
3909 - }
3910 2687
3911 - function checkSessionAndEmailForBot(botId) {
3912 - const sessionId = MxChatInstances.ensureSession(botId);
2688 + const userEmail = document.getElementById('user-email').value.trim();
2689 + const nameInput = document.getElementById('user-name');
2690 + const userName = nameInput ? nameInput.value.trim() : '';
2691 + const sessionId = getChatSession();
3913 2692
3914 - // Hide both panels while we check — show loader instead
3915 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3916 - var chatContainer = getElementDOM(botId, 'chat-container');
3917 - if (emailBlocker) emailBlocker.style.display = 'none';
3918 - if (chatContainer) chatContainer.style.display = 'none';
3919 - showInitLoader(botId);
2693 + //console.log('Form data:', { userEmail, userName, sessionId });
3920 2694
3921 - fetch(mxchatChat.ajax_url, {
3922 - method: 'POST',
3923 - headers: {
3924 - 'Content-Type': 'application/x-www-form-urlencoded',
3925 - },
3926 - body: new URLSearchParams({
3927 - action: 'mxchat_check_email_provided',
3928 - session_id: sessionId,
3929 - nonce: mxchatChat.nonce,
3930 - })
3931 - })
3932 - .then((response) => {
3933 - if (!response.ok) {
3934 - throw new Error(`HTTP error! status: ${response.status}`);
2695 + // Validate email before submission
2696 + if (!userEmail) {
2697 + showEmailError('Please enter your email address.');
2698 + return false;
3935 2699 }
3936 - return response.json();
3937 - })
3938 - .then((data) => {
3939 - if (data.success) {
3940 - if (data.data.logged_in || data.data.email) {
3941 - showChatContainerForBot(botId);
3942 - } else {
3943 - showEmailFormForBot(botId);
3944 - }
3945 - } else {
3946 - showEmailFormForBot(botId);
2700 +
2701 + if (!isValidEmail(userEmail)) {
2702 + showEmailError('Please enter a valid email address.');
2703 + return false;
3947 2704 }
3948 - })
3949 - .catch((error) => {
3950 - showEmailFormForBot(botId);
3951 - });
3952 - }
3953 2705
3954 - // Event delegation for email form submission
3955 - $(document).on('submit', '.email-collection-form', function(e) {
3956 - e.preventDefault();
3957 - e.stopPropagation();
2706 + // Validate name if field exists
2707 + if (nameInput && !isValidName(userName)) {
2708 + showEmailError('Please enter a valid name (2-100 characters).');
2709 + return false;
2710 + }
3958 2711
3959 - var botId = getBotIdFromElement(this);
2712 + // Clear any existing errors
2713 + clearEmailError();
2714 + setSubmissionState(true);
3960 2715
3961 - // Prevent double submission
3962 - if (emailSubmittingState[botId]) {
3963 - return false;
3964 - }
2716 + //console.log('Sending AJAX request...');
3965 2717
3966 - var emailInput = getElementDOM(botId, 'user-email');
3967 - var nameInput = getElementDOM(botId, 'user-name');
3968 - var userEmail = emailInput ? emailInput.value.trim() : '';
3969 - var userName = nameInput ? nameInput.value.trim() : '';
3970 - var sessionId = MxChatInstances.ensureSession(botId);
2718 + // Prepare form data with optional name
2719 + const formData = new URLSearchParams({
2720 + action: 'mxchat_handle_save_email_and_response',
2721 + email: userEmail,
2722 + session_id: sessionId,
2723 + nonce: mxchatChat.nonce,
2724 + });
3971 2725
3972 - // Validate email
3973 - if (!userEmail) {
3974 - showEmailError(botId, 'Please enter your email address.');
3975 - return false;
3976 - }
2726 + // Add name to form data if provided
2727 + if (userName) {
2728 + formData.append('name', userName);
2729 + }
3977 2730
3978 - if (!isValidEmailAddress(userEmail)) {
3979 - showEmailError(botId, 'Please enter a valid email address.');
3980 - return false;
3981 - }
2731 + fetch(mxchatChat.ajax_url, {
2732 + method: 'POST',
2733 + headers: {
2734 + 'Content-Type': 'application/x-www-form-urlencoded',
2735 + },
2736 + body: formData
2737 + })
2738 + .then((response) => {
2739 + //console.log('Response received:', response);
2740 + if (!response.ok) {
2741 + throw new Error(`HTTP error! status: ${response.status}`);
2742 + }
2743 + return response.json();
2744 + })
2745 + .then((data) => {
2746 + //console.log('Response data:', data);
2747 + setSubmissionState(false);
2748 +
2749 + if (data.success) {
2750 + // Show chat immediately
2751 + showChatContainer();
3982 2752
3983 - // Validate name if field exists and has content
3984 - if (nameInput && userName && !isValidNameInput(userName)) {
3985 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3986 - return false;
2753 + // Handle bot response if provided
2754 + if (data.message && typeof appendMessage === 'function') {
2755 + setTimeout(() => {
2756 + appendMessage('bot', data.message);
2757 + if (typeof scrollToBottom === 'function') {
2758 + scrollToBottom();
2759 + }
2760 + }, 100);
2761 + }
2762 + } else {
2763 + showEmailError(data.message || 'Failed to save email. Please try again.');
2764 + }
2765 + })
2766 + .catch((error) => {
2767 + //console.error('Email submission error:', error);
2768 + setSubmissionState(false);
2769 + showEmailError('An error occurred. Please try again.');
2770 + });
2771 +
2772 + return false; // Extra prevention
3987 2773 }
3988 2774
3989 - clearEmailError(botId);
3990 - setEmailSubmissionState(botId, true);
2775 + // Real-time email validation
2776 + const emailInput = document.getElementById('user-email');
2777 + if (emailInput) {
2778 + let validationTimeout;
2779 +
2780 + emailInput.addEventListener('input', function() {
2781 + // Clear previous validation timeout
2782 + if (validationTimeout) {
2783 + clearTimeout(validationTimeout);
2784 + }
2785 +
2786 + // Debounce validation
2787 + validationTimeout = setTimeout(() => {
2788 + const email = this.value.trim();
2789 + clearEmailError();
2790 +
2791 + if (email && !isValidEmail(email)) {
2792 + showEmailError('Please enter a valid email address.');
2793 + }
2794 + }, 500);
2795 + });
3991 2796
3992 - // Prepare form data
3993 - const formData = new URLSearchParams({
3994 - action: 'mxchat_handle_save_email_and_response',
3995 - email: userEmail,
3996 - session_id: sessionId,
3997 - nonce: mxchatChat.nonce,
3998 - });
3999 -
4000 - if (userName) {
4001 - formData.append('name', userName);
2797 + // Handle Enter key
2798 + emailInput.addEventListener('keypress', function(e) {
2799 + if (e.key === 'Enter' && !isSubmitting) {
2800 + e.preventDefault();
2801 + emailForm.dispatchEvent(new Event('submit'));
2802 + }
2803 + });
4002 2804 }
4003 2805
4004 - fetch(mxchatChat.ajax_url, {
4005 - method: 'POST',
4006 - headers: {
4007 - 'Content-Type': 'application/x-www-form-urlencoded',
4008 - },
4009 - body: formData
4010 - })
4011 - .then((response) => {
4012 - if (!response.ok) {
4013 - throw new Error(`HTTP error! status: ${response.status}`);
4014 - }
4015 - return response.json();
4016 - })
4017 - .then((data) => {
4018 - setEmailSubmissionState(botId, false);
4019 -
4020 - if (data.success) {
4021 - showChatContainerForBot(botId);
4022 -
4023 - // Replace {visitor_name} placeholder in intro message with actual name
4024 - if (userName) {
4025 - replaceVisitorNamePlaceholder(botId, userName);
4026 - } else {
4027 - // Remove placeholder if no name provided
4028 - replaceVisitorNamePlaceholder(botId, '');
2806 + // Real-time name validation
2807 + const nameInput = document.getElementById('user-name');
2808 + if (nameInput) {
2809 + let nameValidationTimeout;
2810 +
2811 + nameInput.addEventListener('input', function() {
2812 + // Clear previous validation timeout
2813 + if (nameValidationTimeout) {
2814 + clearTimeout(nameValidationTimeout);
4029 2815 }
2816 +
2817 + // Debounce validation
2818 + nameValidationTimeout = setTimeout(() => {
2819 + const name = this.value.trim();
2820 + clearEmailError();
2821 +
2822 + if (name && !isValidName(name)) {
2823 + showEmailError('Name must be between 2 and 100 characters.');
2824 + }
2825 + }, 500);
2826 + });
4030 2827
4031 - if (data.message && typeof appendMessage === 'function') {
4032 - setTimeout(() => {
4033 - appendMessage('bot', data.message, '', [], false, botId);
4034 - if (typeof scrollToBottom === 'function') {
4035 - scrollToBottom(botId);
4036 - }
4037 - }, 100);
2828 + // Handle Enter key
2829 + nameInput.addEventListener('keypress', function(e) {
2830 + if (e.key === 'Enter' && !isSubmitting) {
2831 + e.preventDefault();
2832 + emailForm.dispatchEvent(new Event('submit'));
4038 2833 }
4039 - } else {
4040 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
4041 - }
4042 - })
4043 - .catch((error) => {
4044 - setEmailSubmissionState(botId, false);
4045 - showEmailError(botId, 'An error occurred. Please try again.');
4046 - });
4047 -
4048 - return false;
4049 - });
4050 -
4051 - // Real-time email validation using event delegation
4052 - $(document).on('input', '.mxchat-email-input', function() {
4053 - var botId = getBotIdFromElement(this);
4054 - var $input = $(this);
4055 -
4056 - // Clear previous timeout
4057 - clearTimeout($input.data('validationTimeout'));
4058 -
4059 - // Debounce validation
4060 - var timeout = setTimeout(() => {
4061 - var email = this.value.trim();
4062 - clearEmailError(botId);
4063 -
4064 - if (email && !isValidEmailAddress(email)) {
4065 - showEmailError(botId, 'Please enter a valid email address.');
4066 - }
4067 - }, 500);
4068 -
4069 - $input.data('validationTimeout', timeout);
4070 - });
4071 -
4072 - // Handle Enter key in email input
4073 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4074 - if (e.key === 'Enter') {
4075 - e.preventDefault();
4076 - var botId = getBotIdFromElement(this);
4077 - if (!emailSubmittingState[botId]) {
4078 - $(this).closest('.email-collection-form').submit();
4079 - }
2834 + });
4080 2835 }
4081 - });
4082 2836
4083 - // Handle Enter key in name input
4084 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4085 - if (e.key === 'Enter') {
4086 - e.preventDefault();
4087 - var botId = getBotIdFromElement(this);
4088 - if (!emailSubmittingState[botId]) {
4089 - $(this).closest('.email-collection-form').submit();
2837 + // Initial state check
2838 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2839 + //console.log('Using server-provided email state:', mxchatChat.initial_email_state);
2840 +
2841 + const emailState = mxchatChat.initial_email_state;
2842 + if (emailState.show_email_form) {
2843 + showEmailForm();
2844 + } else {
2845 + showChatContainer();
4090 2846 }
2847 + } else {
2848 + // Check email status via AJAX
2849 + setTimeout(checkSessionAndEmail, 100);
4091 2850 }
4092 - });
4093 2851
4094 - // Initialize email check for all bot instances
4095 - // For floating bots: defer until widget is opened (zero passive AJAX)
4096 - // For embedded bots: check immediately since the form is visible
4097 - $('.mxchat-chatbot-wrapper').each(function() {
4098 - var botId = $(this).data('bot-id') || 'default';
4099 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4100 -
4101 - if (emailBlocker) {
4102 - if (isEmbeddedBot(botId)) {
4103 - // Embedded bots are always visible — check now
4104 - resolveEmailState(botId);
4105 - }
4106 - // Floating bots: handled in the widget open handler
4107 - } else if (isEmbeddedBot(botId)) {
4108 - // Embedded bot, no email collection — load history with loader
4109 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4110 - if (chatPersistenceEnabled) {
4111 - MxChatInstances.ensureSession(botId);
4112 - showChatContainerForBot(botId);
4113 - }
2852 + // Check if email exists for the current session
2853 + function checkSessionAndEmail() {
2854 + const sessionId = getChatSession();
2855 +
2856 + fetch(mxchatChat.ajax_url, {
2857 + method: 'POST',
2858 + headers: {
2859 + 'Content-Type': 'application/x-www-form-urlencoded',
2860 + },
2861 + body: new URLSearchParams({
2862 + action: 'mxchat_check_email_provided',
2863 + session_id: sessionId,
2864 + nonce: mxchatChat.nonce,
2865 + })
2866 + })
2867 + .then((response) => {
2868 + if (!response.ok) {
2869 + throw new Error(`HTTP error! status: ${response.status}`);
2870 + }
2871 + return response.json();
2872 + })
2873 + .then((data) => {
2874 + if (data.success) {
2875 + if (data.data.logged_in || data.data.email) {
2876 + showChatContainer();
2877 + } else {
2878 + showEmailForm();
2879 + }
2880 + } else {
2881 + // On error, default to showing email form
2882 + showEmailForm();
2883 + }
2884 + })
2885 + .catch((error) => {
2886 + //console.warn('Email check failed, defaulting to email form:', error);
2887 + showEmailForm();
2888 + });
4114 2889 }
4115 - });
2890 +
2891 + } else {
2892 + console.error('Email collection is enabled but essential elements are missing:', {
2893 + emailForm: !!emailForm,
2894 + emailBlocker: !!emailBlocker,
2895 + chatbotWrapper: !!chatbotWrapper
2896 + });
2897 + }
2898 +} else {
2899 + //console.log('Email collection is disabled');
4116 2900 }
4117 2901
4118 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4119 - $(document).on('click', '.pre-chat-message', function() {
4120 - var botId = getBotIdFromElement(this);
4121 - var $chatbot = getElement(botId, 'floating-chatbot');
4122 - if ($chatbot.hasClass('hidden')) {
4123 - $chatbot.removeClass('hidden').addClass('visible');
4124 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4125 - handlePreChatDismissal(botId);
2902 + // Open chatbot when pre-chat message is clicked
2903 + $(document).on('click', '#pre-chat-message', function() {
2904 + var chatbot = $('#floating-chatbot');
2905 + if (chatbot.hasClass('hidden')) {
2906 + chatbot.removeClass('hidden').addClass('visible');
2907 + $('#floating-chatbot-button').addClass('hidden');
2908 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4126 2909 disableScroll(); // Disable scroll when chatbot opens
4127 -
4128 - // Load chat history for returning visitors (persistence)
4129 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4130 - if (chatPersistenceEnabled) {
4131 - MxChatInstances.ensureSession(botId);
4132 - }
4133 -
4134 - // Deferred email check — only on first widget open
4135 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4136 - var instance = MxChatInstances.get(botId);
4137 - if (emailBlocker && !instance.emailCheckDone) {
4138 - instance.emailCheckDone = true;
4139 - resolveEmailState(botId);
4140 - } else if (!emailBlocker) {
4141 - showChatContainerForBot(botId);
4142 - }
4143 2910 }
4144 2911 });
4145 2912
4146 - // Legacy duplicate close handler removed — handled by single event delegation above
2913 + var closeButton = document.querySelector('.close-pre-chat-message');
2914 + if (closeButton) {
2915 + closeButton.addEventListener('click', function() {
2916 + $('#pre-chat-message').fadeOut(200); // Hide the message
4147 2917
2918 + // Send an AJAX request to set the transient flag for 24 hours
2919 + $.ajax({
2920 + url: mxchatChat.ajax_url,
2921 + type: 'POST',
2922 + data: {
2923 + action: 'mxchat_dismiss_pre_chat_message',
2924 + _ajax_nonce: mxchatChat.nonce
2925 + },
2926 + success: function() {
2927 + //console.log('Pre-chat message dismissed for 24 hours.');
4148 2928
4149 -function hasQuickQuestions(botId) {
4150 - botId = botId || 'default';
4151 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4152 - if (!questionsContainer) return false;
4153 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2929 + // Ensure the message is hidden after dismissal
2930 + $('#pre-chat-message').hide();
2931 + },
2932 + error: function() {
2933 + //console.error('Failed to dismiss pre-chat message.');
2934 + }
2935 + });
2936 + });
2937 + }
2938 +
2939 +
2940 +function hasQuickQuestions() {
2941 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4154 2942 return questionButtons.length > 0;
4155 2943 }
4156 2944
4157 -/**
4158 - * Check if a bot is embedded (not floating)
4159 - * Embedded bots don't have a .floating-chatbot wrapper
4160 - */
4161 -function isEmbeddedBot(botId) {
4162 - botId = botId || 'default';
4163 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4164 - return !floatingWrapper;
4165 -}
4166 -
4167 -function collapseQuickQuestions(botId) {
4168 - botId = botId || 'default';
4169 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4170 - if (questionsContainer && hasQuickQuestions(botId)) {
2945 +function collapseQuickQuestions() {
2946 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2947 + if (questionsContainer && hasQuickQuestions()) {
4171 2948 questionsContainer.classList.add('collapsed');
4172 2949 questionsContainer.classList.add('has-been-collapsed');
4173 2950 try {
4174 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4175 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2951 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2952 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4176 2953 } catch (e) {
4177 2954 // Ignore if sessionStorage is not available
4178 2955 }
4179 2956 }
@@ -4178,15 +2955,14 @@
4178 2955 }
4179 2956 }
4180 2957 }
4181 2958
4182 -function expandQuickQuestions(botId) {
4183 - botId = botId || 'default';
4184 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4185 - if (questionsContainer && hasQuickQuestions(botId)) {
2959 +function expandQuickQuestions() {
2960 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2961 + if (questionsContainer && hasQuickQuestions()) {
4186 2962 questionsContainer.classList.remove('collapsed');
4187 2963 try {
4188 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2964 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4189 2965 } catch (e) {
4190 2966 // Ignore if sessionStorage is not available
4191 2967 }
4192 2968 }
@@ -4191,24 +2967,18 @@
4191 2967 }
4192 2968 }
4193 2969 }
4194 2970
4195 -function checkQuickQuestionsState(botId) {
4196 - botId = botId || 'default';
4197 - if (!hasQuickQuestions(botId)) {
2971 +function checkQuickQuestionsState() {
2972 + if (!hasQuickQuestions()) {
4198 2973 return; // Don't do anything if no questions exist
4199 2974 }
4200 -
4201 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4202 - if (isEmbeddedBot(botId)) {
4203 - return;
4204 - }
4205 -
2975 +
4206 2976 try {
4207 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4208 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4209 -
4210 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2977 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2978 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2979 +
2980 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4211 2981 if (questionsContainer) {
4212 2982 if (hasBeenCollapsed === 'true') {
4213 2983 questionsContainer.classList.add('has-been-collapsed');
4214 2984 }
@@ -4221,36 +2991,32 @@
4221 2991 }
4222 2992 }
4223 2993
4224 2994 // Global delegation for dynamically added links as fallback
4225 -// Use class selector for multi-instance support
4226 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2995 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4227 2996 const $link = $(this);
4228 2997 const messageDiv = $link.closest('.bot-message, .agent-message');
4229 -
2998 +
4230 2999 // Only process bot/agent message links
4231 3000 if (messageDiv.length > 0) {
4232 3001 const originalHref = $link.attr('href');
4233 -
3002 +
4234 3003 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4235 3004 e.preventDefault();
4236 3005 e.stopPropagation();
4237 -
3006 +
4238 3007 // Mark as tracked
4239 3008 $link.attr('data-tracked', 'true');
4240 -
4241 - // Get bot ID from the chat box context
4242 - var botId = getBotIdFromElement(this);
4243 -
3009 +
4244 3010 // Get message context from the message div
4245 3011 const messageText = messageDiv.text().substring(0, 200);
4246 -
3012 +
4247 3013 $.ajax({
4248 3014 url: mxchatChat.ajax_url,
4249 3015 type: 'POST',
4250 3016 data: {
4251 3017 action: 'mxchat_track_url_click',
4252 - session_id: getChatSession(botId),
3018 + session_id: getChatSession(),
4253 3019 url: originalHref,
4254 3020 message_context: messageText,
4255 3021 nonce: mxchatChat.nonce
4256 3022 },
@@ -4261,58 +3027,50 @@
4261 3027 window.location.href = originalHref;
4262 3028 }
4263 3029 }
4264 3030 });
4265 -
3031 +
4266 3032 return false;
4267 3033 }
4268 3034 }
4269 3035 });
4270 3036
4271 - // ====================================
4272 - // MAIN INITIALIZATION
4273 - // ====================================
3037 +
3038 +
3039 +
3040 +// ====================================
3041 +// MAIN INITIALIZATION
3042 +// ====================================
4274 3043
4275 - // Initialize all chatbot instances on the page
4276 - initializeAllInstances();
3044 +if ($('#floating-chatbot').hasClass('hidden')) {
3045 + $('#floating-chatbot-button').removeClass('hidden');
3046 +}
3047 +// Initialize when document is ready
3048 +setFullHeight();
3049 +trackOriginatingPage();
4277 3050
4278 - // Legacy initialization for single bot compatibility
4279 - $('.floating-chatbot.hidden').each(function() {
4280 - var botId = getBotIdFromElement(this);
4281 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4282 - });
3051 +// Only load chat history if email collection is disabled
3052 +if (mxchatChat.email_collection_enabled !== 'on') {
3053 + loadChatHistory();
3054 +}
4283 3055
4284 - // Initialize when document is ready
4285 - setFullHeight();
3056 +initializeChatVisibility();
4286 3057
4287 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4288 - // until the user's first interaction via MxChatInstances.ensureSession()
3058 +// Make functions globally available for add-ons
3059 +window.hasQuickQuestions = hasQuickQuestions;
3060 +window.collapseQuickQuestions = collapseQuickQuestions;
3061 +window.appendMessage = appendMessage;
3062 +window.appendThinkingMessage = appendThinkingMessage;
3063 +window.scrollToBottom = scrollToBottom;
3064 +window.scrollElementToTop = scrollElementToTop;
3065 +window.replaceLastMessage = replaceLastMessage;
3066 +window.callMxChat = callMxChat;
3067 +window.callMxChatStream = callMxChatStream;
3068 +window.shouldUseStreaming = shouldUseStreaming;
3069 +window.getChatSession = getChatSession;
3070 +window.getPageContext = getPageContext;
3071 +window.updateStreamingMessage = updateStreamingMessage;
4289 3072
4290 - // Initialize chat visibility for all instances
4291 - $('.mxchat-chatbot-wrapper').each(function() {
4292 - var botId = $(this).data('bot-id') || 'default';
4293 - initializeChatVisibility(botId);
4294 - });
4295 -
4296 - // Make functions globally available for add-ons
4297 - window.hasQuickQuestions = hasQuickQuestions;
4298 - window.collapseQuickQuestions = collapseQuickQuestions;
4299 - window.appendMessage = appendMessage;
4300 - window.appendThinkingMessage = appendThinkingMessage;
4301 - window.scrollToBottom = scrollToBottom;
4302 - window.scrollElementToTop = scrollElementToTop;
4303 - window.replaceLastMessage = replaceLastMessage;
4304 - window.callMxChat = callMxChat;
4305 - window.callMxChatStream = callMxChatStream;
4306 - window.shouldUseStreaming = shouldUseStreaming;
4307 - window.getChatSession = getChatSession;
4308 - window.getPageContext = getPageContext;
4309 - window.updateStreamingMessage = updateStreamingMessage;
4310 - window.MxChatInstances = MxChatInstances;
4311 - window.getElement = getElement;
4312 - window.getElementDOM = getElementDOM;
4313 - window.getBotIdFromElement = getBotIdFromElement;
4314 -
4315 3073 }); // End of jQuery ready
4316 3074
4317 3075
4318 3076 // ====================================
@@ -4339,312 +3097,6 @@
4339 3097 }, 2000);
4340 3098 });
4341 3099 }
4342 3100 }
4343 -});
4344 -
4345 -// ============================================================================
4346 -// SATISFACTION RATING (v3.2.6)
4347 -// ============================================================================
4348 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4349 -// inactivity following a bot reply. One prompt per session, deduped via
4350 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4351 -// the option (default off) is authoritative.
4352 -jQuery(function($) {
4353 - if (typeof mxchatChat === 'undefined') return;
4354 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4355 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4356 - // old "disabled when exactly false/'off'" check let '' through and the
4357 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4358 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4359 - // (boolean-true localizations) working.
4360 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4361 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4362 - // merges fresh values over mxchatChat (that merge fires on first widget
4363 - // open, after this module has already decided). Re-evaluating would mean
4364 - // restructuring the whole module to late-bind its listeners — not worth it
4365 - // for a prompt that is at worst stale for one page load on a cached page.
4366 - var sre = mxchatChat.satisfaction_rating_enabled;
4367 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4368 -
4369 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4370 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4371 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4372 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4373 - if (idleSeconds < 5) idleSeconds = 5;
4374 - if (idleSeconds > 600) idleSeconds = 600;
4375 - var IDLE_MS = idleSeconds * 1000;
4376 - var MIN_BOT_REPLIES = 2;
4377 - var ratingState = {};
4378 -
4379 - function getState(botId) {
4380 - if (!ratingState[botId]) {
4381 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4382 - }
4383 - return ratingState[botId];
4384 - }
4385 -
4386 - function getSessionId(botId) {
4387 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4388 - return MxChatInstances.getChatSession(botId);
4389 - }
4390 - return null;
4391 - }
4392 -
4393 - function isAlreadyRated(sessionId) {
4394 - if (!sessionId) return false;
4395 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4396 - }
4397 -
4398 - function markRated(sessionId) {
4399 - if (!sessionId) return;
4400 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4401 - }
4402 -
4403 - function esc(s) {
4404 - return String(s == null ? '' : s)
4405 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4406 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4407 - }
4408 -
4409 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4410 - function ratingSkipInlineColors(botId) {
4411 - if (mxchatChat.skip_inline_colors) return true;
4412 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4413 - return botAssignments.hasOwnProperty(botId);
4414 - }
4415 -
4416 - function botBubbleStyleAttr(botId) {
4417 - if (ratingSkipInlineColors(botId)) return '';
4418 - var bg = mxchatChat.bot_message_bg_color;
4419 - var fg = mxchatChat.bot_message_font_color;
4420 - if (!bg && !fg) return '';
4421 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4422 - }
4423 -
4424 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4425 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4426 - // and paints the filled "Send" pill so it fills with the bot font color and
4427 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4428 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4429 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4430 - // unreliably inside a descendant's `background`, so a bubble-level var would
4431 - // silently fall back to the literal (white-block bug all over again). Inline
4432 - // longhand always wins. Same transparent-guard as the menu so we never paint
4433 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4434 - function syncRatingBubbleColors(botId) {
4435 - var $chatBox = getChatBoxByBotId(botId);
4436 - if (!$chatBox || !$chatBox.length) return;
4437 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4438 - if (!bubbleEl) return;
4439 - var cs = window.getComputedStyle(bubbleEl);
4440 - var fg = cs.color;
4441 - var bg = cs.backgroundColor;
4442 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4443 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4444 - // Expose on the bubble too, for any inheriting styles / future use.
4445 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4446 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4447 - // Paint the Send pill directly — the part that actually fixes the bug.
4448 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4449 - if (submitEl) {
4450 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4451 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4452 - }
4453 - }
4454 -
4455 - function copy(key) {
4456 - var c = mxchatChat.satisfaction_rating_copy || {};
4457 - var d = {
4458 - question: 'Was this helpful?',
4459 - helpful: 'Helpful',
4460 - not_helpful: 'Not helpful',
4461 - dismiss: 'Dismiss',
4462 - thanks: 'Thanks! Anything we should improve? (optional)',
4463 - placeholder: 'Tell us what could be better…',
4464 - send: 'Send',
4465 - skip: 'Skip',
4466 - saved: 'Thanks for the feedback.'
4467 - };
4468 - return c[key] || d[key];
4469 - }
4470 -
4471 - function thumbUpSvg() {
4472 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4473 - }
4474 - function thumbDownSvg() {
4475 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4476 - }
4477 -
4478 - function buildPromptHtml(botId) {
4479 - var styleAttr = botBubbleStyleAttr(botId);
4480 - return ''
4481 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4482 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4483 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4484 - + '<div class="mxchat-rating-actions">'
4485 - + '<span class="mxchat-rating-buttons">'
4486 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4487 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4488 - + '</span>'
4489 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4490 - + '</div>'
4491 - + '</div>'
4492 - + '</div>';
4493 - }
4494 -
4495 - function buildFeedbackHtml(botId, rating) {
4496 - var styleAttr = botBubbleStyleAttr(botId);
4497 - return ''
4498 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4499 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4500 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4501 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4502 - + '<div class="mxchat-rating-feedback-actions">'
4503 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4504 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4505 - + '</div>'
4506 - + '</div>'
4507 - + '</div>';
4508 - }
4509 -
4510 - function buildSavedHtml(botId) {
4511 - var styleAttr = botBubbleStyleAttr(botId);
4512 - return ''
4513 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4514 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4515 - + '</div>';
4516 - }
4517 -
4518 - function getChatBoxByBotId(botId) {
4519 - var $byId = $('#chat-box-' + botId);
4520 - if ($byId.length) return $byId.first();
4521 - return $('.chat-box').first();
4522 - }
4523 -
4524 - function scrollChatBoxToBottom($chatBox) {
4525 - if (!$chatBox || !$chatBox.length) return;
4526 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4527 - }
4528 -
4529 - function showPrompt(botId) {
4530 - var s = getState(botId);
4531 - if (s.promptShown || s.dismissed) return;
4532 - var sessionId = getSessionId(botId);
4533 - if (!sessionId) return;
4534 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4535 - var $chatBox = getChatBoxByBotId(botId);
4536 - if (!$chatBox.length) return;
4537 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4538 - $chatBox.append(buildPromptHtml(botId));
4539 - syncRatingBubbleColors(botId);
4540 - s.promptShown = true;
4541 - scrollChatBoxToBottom($chatBox);
4542 - }
4543 -
4544 - function submitRating(botId, rating, feedback) {
4545 - var sessionId = getSessionId(botId);
4546 - if (!sessionId) return;
4547 - $.post(mxchatChat.ajax_url, {
4548 - action: 'mxchat_save_rating',
4549 - session_id: sessionId,
4550 - bot_id: botId,
4551 - rating: rating,
4552 - feedback: feedback || ''
4553 - });
4554 - markRated(sessionId);
4555 - }
4556 -
4557 - function onBotReply(botId) {
4558 - var s = getState(botId);
4559 - s.botReplies += 1;
4560 - if (s.promptShown || s.dismissed) return;
4561 - var sessionId = getSessionId(botId);
4562 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4563 - if (s.botReplies < MIN_BOT_REPLIES) return;
4564 - if (s.idleTimer) clearTimeout(s.idleTimer);
4565 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4566 - }
4567 -
4568 - function onUserMessage(botId) {
4569 - var s = getState(botId);
4570 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4571 - }
4572 -
4573 - function botIdFromChatBox(el) {
4574 - var id = el && el.id ? el.id : '';
4575 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4576 - }
4577 -
4578 - function setupObserver(chatBox) {
4579 - var botId = botIdFromChatBox(chatBox);
4580 - try {
4581 - var observer = new MutationObserver(function(mutations) {
4582 - mutations.forEach(function(m) {
4583 - for (var i = 0; i < m.addedNodes.length; i++) {
4584 - var node = m.addedNodes[i];
4585 - if (!node || node.nodeType !== 1) continue;
4586 - var $n = $(node);
4587 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4588 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4589 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4590 - }
4591 - });
4592 - });
4593 - observer.observe(chatBox, { childList: true });
4594 - } catch (e) { /* noop */ }
4595 - }
4596 -
4597 - $('.chat-box').each(function() { setupObserver(this); });
4598 -
4599 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4600 - e.preventDefault();
4601 - var $btn = $(this);
4602 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4603 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4604 - var botId = $prompt.data('bot-id') || 'default';
4605 - var rating = parseInt($btn.attr('data-rating'), 10);
4606 - if (rating !== 1 && rating !== -1) return;
4607 - submitRating(botId, rating, '');
4608 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4609 - syncRatingBubbleColors(botId);
4610 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4611 - });
4612 -
4613 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4614 - e.preventDefault();
4615 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4616 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4617 - var botId = $prompt.data('bot-id') || 'default';
4618 - var s = getState(botId);
4619 - s.dismissed = true;
4620 - markRated(getSessionId(botId));
4621 - ($wrap.length ? $wrap : $prompt).remove();
4622 - });
4623 -
4624 - function closeFeedback($fb) {
4625 - var botId = $fb.data('bot-id') || 'default';
4626 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4627 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4628 - syncRatingBubbleColors(botId);
4629 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4630 - }
4631 -
4632 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4633 - e.preventDefault();
4634 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4635 - });
4636 -
4637 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4638 - e.preventDefault();
4639 - var $fb = $(this).closest('.mxchat-rating-feedback');
4640 - var botId = $fb.data('bot-id') || 'default';
4641 - var rating = parseInt($fb.attr('data-rating'), 10);
4642 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4643 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4644 - if (text !== '') {
4645 - submitRating(botId, rating, text);
4646 - }
4647 - closeFeedback($fb);
4648 - });
4649 3101 });
4650 3102