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MxChat – AI Chatbot & Content Generation for WordPress / 2.6.3
MxChat – AI Chatbot & Content Generation for WordPress v2.6.3
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← All changes | js/chat-script.js +963 -2581 3.2.12 → 2.6.3 View file →
@@ -1,371 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 4 // GLOBAL VARIABLES & CONFIGURATION
364 5 // ====================================
365 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
368 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
369 10 var userMessageFontColor = mxchatChat.user_message_font_color;
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -370,64 +11,61 @@
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
372 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
374 -
15 +
375 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
376 26
377 27 // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
379 29 // ====================================
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
380 33
34 + if (!sessionId) {
35 + sessionId = generateSessionId();
36 + setChatSession(sessionId);
37 + }
38 +
39 + return sessionId;
40 + }
41 +
42 + function setChatSession(sessionId) {
43 + // Set the cookie with a 24-hour expiration (86400 seconds)
44 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
45 + }
46 +
381 47 function getCookie(name) {
382 48 let value = "; " + document.cookie;
383 49 let parts = value.split("; " + name + "=");
384 50 if (parts.length == 2) return parts.pop().split(";").shift();
385 51 }
386 -
52 +
387 53 function generateSessionId() {
388 54 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 55 }
390 56
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
57 + function resetChatSession() {
58 + // Generate a new session ID
59 + var newSessionId = generateSessionId();
60 + // Update the cookie with the new session
61 + setChatSession(newSessionId);
62 + // Clear the chat history display
63 + $('.mxchat-messages').empty();
64 + // Reset the chat history loaded flag
65 + chatHistoryLoaded = false;
395 66 }
396 67
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 68 // ====================================
431 69 // CONTEXTUAL AWARENESS FUNCTIONALITY
432 70 // ====================================
433 71
@@ -574,12 +212,11 @@
574 212 // CORE CHAT FUNCTIONALITY
575 213 // ====================================
576 214
577 215 // Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
216 +function disableChatInput() {
217 + var chatInput = document.getElementById('chat-input');
218 + var sendButton = document.getElementById('send-button');
582 219 if (chatInput) {
583 220 chatInput.disabled = true;
584 221 chatInput.style.opacity = '0.6';
585 222 }
@@ -589,12 +226,11 @@
589 226 sendButton.style.pointerEvents = 'none';
590 227 }
591 228 }
592 229
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
230 +function enableChatInput() {
231 + var chatInput = document.getElementById('chat-input');
232 + var sendButton = document.getElementById('send-button');
597 233 if (chatInput) {
598 234 chatInput.disabled = false;
599 235 chatInput.style.opacity = '1';
600 236 chatInput.focus();
@@ -603,108 +239,13 @@
603 239 sendButton.disabled = false;
604 240 sendButton.style.opacity = '1';
605 241 sendButton.style.pointerEvents = 'auto';
606 242 }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
610 243 }
611 244
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
663 -}
664 -
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
676 -
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
683 -
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
700 -
701 245 // Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
246 +function sendMessage() {
247 + var message = $('#chat-input').val();
707 248
708 249 // ADD PROMPT HOOK HERE
709 250 if (typeof customMxChatFilter === 'function') {
710 251 message = customMxChatFilter(message, "prompt");
@@ -710,78 +251,66 @@
710 251 message = customMxChatFilter(message, "prompt");
711 252 }
712 253
713 254 if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
255 + // Disable input while waiting for response
256 + disableChatInput();
720 257
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
724 - $chatInput.css('height', 'auto');
258 + appendMessage("user", message);
259 + $('#chat-input').val('');
260 + $('#chat-input').css('height', 'auto');
725 261
726 - if (hasQuickQuestions(botId)) {
727 - collapseQuickQuestions(botId);
262 + if (hasQuickQuestions()) {
263 + collapseQuickQuestions();
728 264 }
729 - appendThinkingMessage(botId);
730 - scrollToBottom(botId);
265 + appendThinkingMessage();
266 + scrollToBottom();
731 267
732 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
268 + const currentModel = mxchatChat.model || 'gpt-4o';
733 269
734 270 // Check if streaming is enabled AND supported for this model
735 271 if (shouldUseStreaming(currentModel)) {
736 272 callMxChatStream(message, function(response) {
737 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
738 - }, botId);
273 + $('.bot-message.temporary-message').removeClass('temporary-message');
274 + });
739 275 } else {
740 276 callMxChat(message, function(response) {
741 - replaceLastMessage("bot", response, '', [], botId);
742 - }, botId);
277 + replaceLastMessage("bot", response);
278 + });
743 279 }
744 280 }
745 281 }
746 282
747 283 // Update your existing sendMessageToChatbot function
748 -function sendMessageToChatbot(message, botId) {
749 - botId = botId || 'default';
750 - MxChatInstances.ensureSession(botId);
751 -
284 +function sendMessageToChatbot(message) {
752 285 // ADD PROMPT HOOK HERE
753 286 if (typeof customMxChatFilter === 'function') {
754 287 message = customMxChatFilter(message, "prompt");
755 288 }
756 289
757 - // Don't disable input in live agent mode - let users chat freely
758 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
759 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
760 - if (!isAgentMode) {
761 - disableChatInput(botId);
762 - }
290 + // Disable input while waiting for response
291 + disableChatInput();
763 292
764 - var sessionId = getChatSession(botId);
293 + var sessionId = getChatSession();
765 294
766 - if (hasQuickQuestions(botId)) {
767 - collapseQuickQuestions(botId);
295 + if (hasQuickQuestions()) {
296 + collapseQuickQuestions();
768 297 }
769 - appendThinkingMessage(botId);
770 - scrollToBottom(botId);
298 + appendThinkingMessage();
299 + scrollToBottom();
771 300
772 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
301 + const currentModel = mxchatChat.model || 'gpt-4o';
773 302
774 303 // Check if streaming is enabled AND supported for this model
775 304 if (shouldUseStreaming(currentModel)) {
776 305 callMxChatStream(message, function(response) {
777 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
778 - }, botId);
306 + $('.bot-message.temporary-message').removeClass('temporary-message');
307 + });
779 308 } else {
780 309 callMxChat(message, function(response) {
781 - getElement(botId, 'chat-box').find('.temporary-message').remove();
782 - replaceLastMessage("bot", response, '', [], botId);
783 - }, botId);
310 + $('.temporary-message').remove();
311 + replaceLastMessage("bot", response);
312 + });
784 313 }
785 314 }
786 315
787 316 // Updated shouldUseStreaming function with debugging
@@ -824,72 +353,40 @@
824 353 updateChatModeIndicator('agent');
825 354 }
826 355 }
827 356
828 -// Function to get bot ID from any element or wrapper
829 -// If element is provided, finds the bot ID from its wrapper
830 -// If no element, returns 'default' (for backward compatibility)
831 -function getMxChatBotId(element) {
832 - if (element) {
833 - return getBotIdFromElement(element);
834 - }
835 - // Fallback: find first chatbot wrapper on page
836 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
357 +//Function to get bot ID from the chatbot wrapper
358 +function getMxChatBotId() {
359 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
837 360 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
838 361 }
839 362
840 -function callMxChat(message, callback, botId) {
841 - botId = botId || getMxChatBotId();
842 -
843 - // Streaming fallbacks land here: drop any leftover stream handle and
844 - // return the button to its send state (no-op for plain non-stream turns).
845 - if (mxchatActiveStreams[botId]) {
846 - delete mxchatActiveStreams[botId];
847 - }
848 - mxchatRestoreSendButton(botId);
849 -
363 +function callMxChat(message, callback) {
850 364 // Store the message in case we need to retry after session reset
851 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
365 + $('.mxchat-input-holder textarea').data('pending-message', message);
852 366
853 367 // Get page context if contextual awareness is enabled
854 368 const pageContext = getPageContext();
855 369
856 - // Get instance for session start timestamp (used when persistence is OFF)
857 - var instance = MxChatInstances.get(botId);
370 + // Get bot ID
371 + const botId = getMxChatBotId();
858 372
859 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
860 - // and returns the guaranteed-present session id from the in-memory instance even when
861 - // cookie/localStorage writes are silently blocked by the browser.
862 - var sessionId = MxChatInstances.ensureSession(botId);
863 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
864 - // Last-resort generation to ensure we never POST a null marker.
865 - sessionId = generateSessionId();
866 - MxChatInstances.setChatSession(botId, sessionId);
867 - }
868 -
869 - // Wait for the page-cache nonce refresh to complete before firing the
870 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
871 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
872 - // callback guarantees we read the fresh value. See plan-c5457f.
873 - refreshNonceIfNeeded(function() {
874 373 // Prepare AJAX data
875 374 const ajaxData = {
876 375 action: 'mxchat_handle_chat_request',
877 376 message: message,
878 - session_id: sessionId,
377 + session_id: getChatSession(),
879 378 nonce: mxchatChat.nonce,
880 379 current_page_url: window.location.href,
881 380 current_page_title: document.title,
882 - bot_id: botId,
883 - // Pass session start timestamp so AI context matches what user sees
884 - session_start_timestamp: instance.sessionStartTimestamp || 0
381 + bot_id: botId // Include bot ID
885 382 };
886 -
383 +
887 384 // Add page context if available
888 385 if (pageContext) {
889 386 ajaxData.page_context = JSON.stringify(pageContext);
890 387 }
891 -
388 +
892 389 // CHECK FOR VISION FLAGS AND ADD THEM
893 390 if (window.mxchatVisionProcessed) {
894 391 ajaxData.vision_processed = true;
895 392 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -898,9 +395,9 @@
898 395 window.mxchatVisionProcessed = false;
899 396 window.mxchatOriginalMessage = null;
900 397 window.mxchatVisionImagesCount = 0;
901 398 }
902 -
399 +
903 400 $.ajax({
904 401 url: mxchatChat.ajax_url,
905 402 type: 'POST',
906 403 dataType: 'json',
@@ -907,14 +404,14 @@
907 404 data: ajaxData,
908 405 success: function(response) {
909 406 // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
910 407 if (response.chat_mode) {
911 - updateChatModeIndicator(response.chat_mode, botId);
408 + updateChatModeIndicator(response.chat_mode);
912 409 }
913 410
914 411 // Also check in data property if response is wrapped
915 412 if (response.data && response.data.chat_mode) {
916 - updateChatModeIndicator(response.data.chat_mode, botId);
413 + updateChatModeIndicator(response.data.chat_mode);
917 414 }
918 415
919 416 // SECURITY FIX: Check for errors FIRST before checking for success
920 417 // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
@@ -938,24 +435,31 @@
938 435 errorMessage = "An error occurred. Please try again or contact support.";
939 436 }
940 437
941 438 // Handle session reset action (IP changed, session expired, etc.)
942 - // Silent reset — keep chat UI intact, just get a new session and retry
943 439 if (response.data && response.data.action === 'reset_session') {
944 - MxChatInstances.silentResetSession(botId);
945 - // Re-send the original message with the new session (user message is already displayed)
946 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
440 + // Clear the old session and generate a new one
441 + resetChatSession();
442 + // Remove the temporary loading message
443 + $('.bot-message.temporary-message').remove();
444 + // Re-send the original message with the new session
445 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
947 446 if (originalMessage) {
948 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
949 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
447 + $('.mxchat-input-holder textarea').data('pending-message', null);
448 + // Re-add the user message and thinking indicator
449 + appendMessage("user", originalMessage);
450 + appendThinkingMessage();
451 + scrollToBottom();
452 + // Determine whether to use streaming
453 + const currentModel = mxchatChat.model || 'gpt-4o';
950 454 if (shouldUseStreaming(currentModel)) {
951 455 callMxChatStream(originalMessage, function(response) {
952 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
953 - }, botId);
456 + $('.bot-message.temporary-message').removeClass('temporary-message');
457 + });
954 458 } else {
955 459 callMxChat(originalMessage, function(response) {
956 - replaceLastMessage("bot", response, '', [], botId);
957 - }, botId);
460 + replaceLastMessage("bot", response);
461 + });
958 462 }
959 463 }
960 464 return;
961 465 }
@@ -968,9 +472,9 @@
968 472 // For admin users, show more technical details including error code
969 473 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
970 474 }
971 475
972 - replaceLastMessage("bot", displayMessage, '', [], botId);
476 + replaceLastMessage("bot", displayMessage);
973 477 return; // Exit early for errors
974 478 }
975 479
976 480 // NOW check if this is a successful response by looking for text, html, or message fields
@@ -986,17 +490,16 @@
986 490 let responseMessage = response.message || '';
987 491
988 492 // Add PDF filename handling
989 493 if (response.data && response.data.filename) {
990 - showActivePdf(response.data.filename, botId);
991 - var instance = MxChatInstances.get(botId);
992 - instance.activePdfFile = response.data.filename;
494 + showActivePdf(response.data.filename);
495 + activePdfFile = response.data.filename;
993 496 }
994 497
995 498 // Add redirect check here
996 499 if (response.redirect_url) {
997 500 if (responseText) {
998 - replaceLastMessage("bot", responseText, '', [], botId);
501 + replaceLastMessage("bot", responseText);
999 502 }
1000 503 setTimeout(() => {
1001 504 window.location.href = response.redirect_url;
1002 505 }, 1500);
@@ -1004,11 +507,9 @@
1004 507 }
1005 508
1006 509 // Check for live agent response
1007 510 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1008 - removeThinkingDots(botId);
1009 - updateChatModeIndicator('agent', botId);
1010 - enableChatInput(botId);
511 + updateChatModeIndicator('agent');
1011 512 return;
1012 513 }
1013 514
1014 515 // Handle the message and show notification if chat is hidden
@@ -1023,36 +524,30 @@
1023 524 }
1024 525
1025 526 // Update the messages as before
1026 527 if (responseText && responseHtml) {
1027 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
528 + replaceLastMessage("bot", responseText, responseHtml);
1028 529 } else if (responseText) {
1029 - replaceLastMessage("bot", responseText, '', [], botId);
530 + replaceLastMessage("bot", responseText);
1030 531 } else if (responseHtml) {
1031 - replaceLastMessage("bot", "", responseHtml, [], botId);
532 + replaceLastMessage("bot", "", responseHtml);
1032 533 } else if (responseMessage) {
1033 - replaceLastMessage("bot", responseMessage, '', [], botId);
534 + replaceLastMessage("bot", responseMessage);
1034 535 }
1035 536
1036 537 // Check if chat is hidden and show notification
1037 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1038 - if ($floatingChatbot.hasClass('hidden')) {
1039 - var $badge = getElement(botId, 'chat-notification-badge');
1040 - if ($badge.length) {
1041 - $badge.show();
538 + if ($('#floating-chatbot').hasClass('hidden')) {
539 + const badge = $('#chat-notification-badge');
540 + if (badge.length) {
541 + badge.show();
1042 542 }
1043 543 }
1044 544 } else {
1045 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1046 - if (response.vectorstore_error) {
1047 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1048 - }
1049 - replaceLastMessage("bot", emptyMsg, '', [], botId);
545 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1050 546 }
1051 547
1052 548 if (response.message_id) {
1053 - var instance = MxChatInstances.get(botId);
1054 - instance.lastSeenMessageId = response.message_id;
549 + lastSeenMessageId = response.message_id;
1055 550 }
1056 551
1057 552 return;
1058 553 }
@@ -1057,9 +552,9 @@
1057 552 return;
1058 553 }
1059 554
1060 555 // Fallback for truly unexpected response formats
1061 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
556 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
1062 557 },
1063 558 error: function(xhr, status, error) {
1064 559 let errorMessage = "An unexpected error occurred.";
1065 560
@@ -1086,56 +581,38 @@
1086 581 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1087 582 }
1088 583 }
1089 584
1090 - replaceLastMessage("bot", errorMessage, '', [], botId);
585 + replaceLastMessage("bot", errorMessage);
1091 586 }
1092 587 });
1093 - }); // refreshNonceIfNeeded
1094 588 }
1095 589
1096 -function callMxChatStream(message, callback, botId) {
1097 - botId = botId || getMxChatBotId();
1098 -
590 +function callMxChatStream(message, callback) {
1099 591 // Store the message in case we need to retry after session reset
1100 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
592 + $('.mxchat-input-holder textarea').data('pending-message', message);
1101 593
1102 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
594 + const currentModel = mxchatChat.model || 'gpt-4o';
1103 595 if (!isStreamingSupported(currentModel)) {
1104 - callMxChat(message, callback, botId);
596 + callMxChat(message, callback);
1105 597 return;
1106 598 }
1107 599
1108 600 // Get page context if contextual awareness is enabled
1109 601 const pageContext = getPageContext();
602 +
603 + // Get bot ID
604 + const botId = getMxChatBotId();
1110 605
1111 - // Get instance for session start timestamp (used when persistence is OFF)
1112 - var instance = MxChatInstances.get(botId);
1113 -
1114 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1115 - // non-string value via String(), so passing `null` would POST the literal string "null"
1116 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1117 - // a real string even when cookies/localStorage are blocked.
1118 - var streamSessionId = MxChatInstances.ensureSession(botId);
1119 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1120 - streamSessionId = generateSessionId();
1121 - MxChatInstances.setChatSession(botId, streamSessionId);
1122 - }
1123 -
1124 - // Wait for the page-cache nonce refresh before constructing formData (which
1125 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1126 - refreshNonceIfNeeded(function() {
1127 606 const formData = new FormData();
1128 607 formData.append('action', 'mxchat_stream_chat');
1129 608 formData.append('message', message);
1130 - formData.append('session_id', streamSessionId);
609 + formData.append('session_id', getChatSession());
1131 610 formData.append('nonce', mxchatChat.nonce);
1132 611 formData.append('current_page_url', window.location.href);
1133 612 formData.append('current_page_title', document.title);
1134 - formData.append('bot_id', botId);
1135 - // Pass session start timestamp so AI context matches what user sees
1136 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1137 -
613 + formData.append('bot_id', botId); // Include bot ID
614 +
1138 615 // Add page context if available
1139 616 if (pageContext) {
1140 617 formData.append('page_context', JSON.stringify(pageContext));
1141 618 }
@@ -1154,20 +631,12 @@
1154 631 let accumulatedContent = '';
1155 632 let testingDataReceived = false;
1156 633 let streamingStarted = false;
1157 634
1158 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1159 - // The Stop control (send button swapped in place) aborts both the read
1160 - // loop and the underlying request.
1161 - var streamControl = { controller: new AbortController(), aborted: false };
1162 - mxchatActiveStreams[botId] = streamControl;
1163 - mxchatShowStopButton(botId);
1164 -
1165 635 fetch(mxchatChat.ajax_url, {
1166 636 method: 'POST',
1167 637 body: formData,
1168 - credentials: 'same-origin',
1169 - signal: streamControl.controller.signal
638 + credentials: 'same-origin'
1170 639 })
1171 640 .then(response => {
1172 641 // Store the response for potential fallback handling
1173 642 const responseClone = response.clone();
@@ -1186,9 +655,9 @@
1186 655 if (contentType && contentType.includes('application/json')) {
1187 656 return responseClone.json().then(data => {
1188 657 // IMMEDIATE CHAT MODE UPDATE for JSON response
1189 658 if (data.chat_mode) {
1190 - updateChatModeIndicator(data.chat_mode, botId);
659 + updateChatModeIndicator(data.chat_mode);
1191 660 }
1192 661
1193 662 // Check for testing panel
1194 663 if (window.mxchatTestPanelInstance && data.testing_data) {
@@ -1195,9 +664,9 @@
1195 664 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1196 665 }
1197 666
1198 667 // Handle the JSON response directly
1199 - handleNonStreamResponse(data, callback, botId);
668 + handleNonStreamResponse(data, callback);
1200 669 return Promise.resolve(); // Prevent further processing
1201 670 });
1202 671 }
1203 672
@@ -1215,37 +684,26 @@
1215 684 responseClone.text().then(text => {
1216 685 try {
1217 686 const data = JSON.parse(text);
1218 687 if (data.text || data.message || data.html) {
1219 - handleNonStreamResponse(data, callback, botId);
688 + handleNonStreamResponse(data, callback);
1220 689 } else {
1221 690 // No valid data, fall back to regular call
1222 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1223 - callMxChat(message, callback, botId);
691 + $('.bot-message.temporary-message').remove();
692 + callMxChat(message, callback);
1224 693 }
1225 694 } catch (e) {
1226 695 // Could not parse, fall back to regular call
1227 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1228 - callMxChat(message, callback, botId);
696 + $('.bot-message.temporary-message').remove();
697 + callMxChat(message, callback);
1229 698 }
1230 699 }).catch(() => {
1231 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1232 - callMxChat(message, callback, botId);
700 + $('.bot-message.temporary-message').remove();
701 + callMxChat(message, callback);
1233 702 });
1234 703 return;
1235 704 }
1236 -
1237 - // Re-enable chat input when stream ends with content
1238 - enableChatInput(botId);
1239 -
1240 - // Scroll the user's last message to the top now that the
1241 - // bot's full reply has rendered (gives max reading room).
1242 - var $chatBoxDone = getElement(botId, 'chat-box');
1243 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1244 - if ($lastUserMsgDone.length) {
1245 - scrollElementToTop($lastUserMsgDone, botId);
1246 - }
1247 -
705 +
1248 706 if (callback) {
1249 707 callback(accumulatedContent);
1250 708 }
1251 709 return;
@@ -1260,24 +718,16 @@
1260 718 const data = line.substring(6);
1261 719
1262 720 if (data === '[DONE]') {
1263 721 if (!accumulatedContent) {
1264 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1265 - callMxChat(message, callback, botId);
722 + $('.bot-message.temporary-message').remove();
723 + callMxChat(message, callback);
1266 724 return;
1267 725 }
1268 726
1269 727 // Re-enable chat input after streaming completes
1270 - enableChatInput(botId);
728 + enableChatInput();
1271 729
1272 - // Scroll the user's last message to the top now
1273 - // that the bot's full reply has rendered.
1274 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1275 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1276 - if ($lastUserMsgStreamDone.length) {
1277 - scrollElementToTop($lastUserMsgStreamDone, botId);
1278 - }
1279 -
1280 730 if (callback) {
1281 731 callback(accumulatedContent);
1282 732 }
1283 733 return;
@@ -1287,9 +737,9 @@
1287 737 const json = JSON.parse(data);
1288 738
1289 739 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1290 740 if (json.chat_mode) {
1291 - updateChatModeIndicator(json.chat_mode, botId);
741 + updateChatModeIndicator(json.chat_mode);
1292 742 }
1293 743
1294 744 // Handle testing data
1295 745 if (json.testing_data && !testingDataReceived) {
@@ -1301,13 +751,13 @@
1301 751 // Handle content streaming
1302 752 else if (json.content) {
1303 753 streamingStarted = true;
1304 754 accumulatedContent += json.content;
1305 - updateStreamingMessage(accumulatedContent, botId);
755 + updateStreamingMessage(accumulatedContent);
1306 756 }
1307 757 // Handle complete response in stream (fallback response)
1308 758 else if (json.text || json.message || json.html) {
1309 - handleNonStreamResponse(json, callback, botId);
759 + handleNonStreamResponse(json, callback);
1310 760 return;
1311 761 }
1312 762 // Handle errors
1313 763 else if (json.error) {
@@ -1316,12 +766,12 @@
1316 766 let errorMessage = json.error_message || json.message || json.text ||
1317 767 (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1318 768
1319 769 // Re-enable chat input on error
1320 - enableChatInput(botId);
770 + enableChatInput();
1321 771
1322 772 // Display the error directly in the chat
1323 - replaceLastMessage("bot", errorMessage, '', [], botId);
773 + replaceLastMessage("bot", errorMessage);
1324 774
1325 775 if (callback) {
1326 776 callback(errorMessage);
1327 777 }
@@ -1334,11 +784,10 @@
1334 784 }
1335 785
1336 786 processStream();
1337 787 }).catch(streamError => {
1338 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1339 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1340 - callMxChat(message, callback, botId);
788 + $('.bot-message.temporary-message').remove();
789 + callMxChat(message, callback);
1341 790 });
1342 791 }
1343 792
1344 793 processStream();
@@ -1343,38 +792,34 @@
1343 792
1344 793 processStream();
1345 794 })
1346 795 .catch(error => {
1347 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1348 796 // Check if we have server error data with chat mode
1349 797 if (error && error.isServerError && error.data) {
1350 798 // Check for chat mode in error data
1351 799 if (error.data.chat_mode) {
1352 - updateChatModeIndicator(error.data.chat_mode, botId);
800 + updateChatModeIndicator(error.data.chat_mode);
1353 801 }
1354 802
1355 - handleNonStreamResponse(error.data, callback, botId);
803 + handleNonStreamResponse(error.data, callback);
1356 804 } else {
1357 805 // Only fall back to regular call if we don't have any response data
1358 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1359 - callMxChat(message, callback, botId);
806 + $('.bot-message.temporary-message').remove();
807 + callMxChat(message, callback);
1360 808 }
1361 809 });
1362 - }); // refreshNonceIfNeeded
1363 810 }
1364 811
1365 812 // Helper function to handle non-streaming responses
1366 -function handleNonStreamResponse(data, callback, botId) {
1367 - botId = botId || 'default';
1368 -
813 +function handleNonStreamResponse(data, callback) {
1369 814 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1370 815 if (data.chat_mode) {
1371 - updateChatModeIndicator(data.chat_mode, botId);
816 + updateChatModeIndicator(data.chat_mode);
1372 817 }
1373 818
1374 819 // Also check in data property if response is wrapped
1375 820 if (data.data && data.data.chat_mode) {
1376 - updateChatModeIndicator(data.data.chat_mode, botId);
821 + updateChatModeIndicator(data.data.chat_mode);
1377 822 }
1378 823
1379 824 // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1380 825 // This prevents a visual gap between thinking dots disappearing and content appearing
@@ -1399,20 +844,25 @@
1399 844 errorMessage = "An error occurred. Please try again or contact support.";
1400 845 }
1401 846
1402 847 // Handle session reset action (IP changed, session expired, etc.)
1403 - // Silent reset — keep chat UI intact, just get a new session and retry
1404 848 if (data.data && data.data.action === 'reset_session') {
1405 - MxChatInstances.silentResetSession(botId);
1406 - // Re-send the original message with the new session (user message is already displayed)
1407 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
849 + // Clear the old session and generate a new one
850 + resetChatSession();
851 + // Re-send the original message with the new session
852 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
1408 853 if (originalMessage) {
1409 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1410 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
854 + $('.mxchat-input-holder textarea').data('pending-message', null);
855 + // Re-add the user message and thinking indicator
856 + appendMessage("user", originalMessage);
857 + appendThinkingMessage();
858 + scrollToBottom();
859 + // Determine whether to use streaming
860 + const currentModel = mxchatChat.model || 'gpt-4o';
1411 861 if (shouldUseStreaming(currentModel)) {
1412 - callMxChatStream(originalMessage, callback, botId);
862 + callMxChatStream(originalMessage, callback);
1413 863 } else {
1414 - callMxChat(originalMessage, callback, botId);
864 + callMxChat(originalMessage, callback);
1415 865 }
1416 866 }
1417 867 return;
1418 868 }
@@ -1422,9 +872,9 @@
1422 872 if (mxchatChat.is_admin) {
1423 873 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1424 874 }
1425 875
1426 - replaceLastMessage("bot", displayMessage, '', [], botId);
876 + replaceLastMessage("bot", displayMessage);
1427 877
1428 878 if (callback) {
1429 879 callback('');
1430 880 }
@@ -1430,22 +880,8 @@
1430 880 }
1431 881 return; // Exit early for errors
1432 882 }
1433 883
1434 - // Check for live agent response
1435 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1436 - removeThinkingDots(botId);
1437 - // Also remove any leftover bot-message that lost its temporary-message class
1438 - var $chatBox = getElement(botId, 'chat-box');
1439 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1440 - updateChatModeIndicator('agent', botId);
1441 - enableChatInput(botId);
1442 - if (callback) {
1443 - callback('');
1444 - }
1445 - return;
1446 - }
1447 -
1448 884 // Handle different response formats
1449 885 if (data.text || data.html || data.message) {
1450 886
1451 887 // Apply response hooks
@@ -1457,23 +893,22 @@
1457 893 }
1458 894
1459 895 // Display the response
1460 896 if (data.text && data.html) {
1461 - replaceLastMessage("bot", data.text, data.html, [], botId);
897 + replaceLastMessage("bot", data.text, data.html);
1462 898 } else if (data.text) {
1463 - replaceLastMessage("bot", data.text, '', [], botId);
899 + replaceLastMessage("bot", data.text);
1464 900 } else if (data.html) {
1465 - replaceLastMessage("bot", "", data.html, [], botId);
901 + replaceLastMessage("bot", "", data.html);
1466 902 } else if (data.message) {
1467 - replaceLastMessage("bot", data.message, '', [], botId);
903 + replaceLastMessage("bot", data.message);
1468 904 }
1469 905 }
1470 906
1471 907 // Handle other response properties
1472 908 if (data.data && data.data.filename) {
1473 - showActivePdf(data.data.filename, botId);
1474 - var instance = MxChatInstances.get(botId);
1475 - instance.activePdfFile = data.data.filename;
909 + showActivePdf(data.data.filename);
910 + activePdfFile = data.data.filename;
1476 911 }
1477 912
1478 913 if (data.redirect_url) {
1479 914 setTimeout(() => {
@@ -1481,9 +916,9 @@
1481 916 }, 1500);
1482 917 }
1483 918
1484 919 // Ensure chat input is re-enabled (safety net for edge cases)
1485 - enableChatInput(botId);
920 + enableChatInput();
1486 921
1487 922 if (callback) {
1488 923 callback(data.text || data.message || '');
1489 924 }
@@ -1489,22 +924,21 @@
1489 924 }
1490 925 }
1491 926
1492 927 // Enhanced updateChatModeIndicator function for immediate DOM updates
1493 -function updateChatModeIndicator(mode, botId) {
1494 - botId = botId || 'default';
1495 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
928 +function updateChatModeIndicator(mode) {
929 + const indicator = document.getElementById('chat-mode-indicator');
1496 930 if (indicator) {
1497 931 const oldText = indicator.textContent;
1498 932
1499 933 if (mode === 'agent') {
1500 934 indicator.textContent = 'Live Agent';
1501 - startPolling(botId);
935 + startPolling();
1502 936 } else {
1503 937 // Everything else is AI mode
1504 938 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1505 939 indicator.textContent = customAiText;
1506 - stopPolling(botId);
940 + stopPolling();
1507 941 }
1508 942
1509 943 // Force immediate DOM update and reflow
1510 944 if (oldText !== indicator.textContent) {
@@ -1526,21 +960,18 @@
1526 960 }
1527 961 }
1528 962
1529 963 // Function to update message during streaming
1530 -function updateStreamingMessage(content, botId) {
1531 - botId = botId || 'default';
1532 -
964 +function updateStreamingMessage(content) {
1533 965 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1534 966 if (typeof customMxChatFilter === 'function') {
1535 967 content = customMxChatFilter(content, "response");
1536 968 }
1537 -
969 +
1538 970 const formattedContent = linkify(content);
1539 971
1540 - // Find the temporary message in this bot's chat box
1541 - var $chatBox = getElement(botId, 'chat-box');
1542 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
972 + // Find the temporary message
973 + const tempMessage = $('.bot-message.temporary-message').last();
1543 974
1544 975 if (tempMessage.length) {
1545 976 // Update existing message
1546 977 tempMessage.html(formattedContent);
@@ -1545,9 +976,9 @@
1545 976 // Update existing message
1546 977 tempMessage.html(formattedContent);
1547 978 } else {
1548 979 // Create new temporary message if it doesn't exist
1549 - appendMessage("bot", content, '', [], true, botId);
980 + appendMessage("bot", content, '', [], true);
1550 981 }
1551 982 }
1552 983
1553 984 function isStreamingSupported(model) {
@@ -1566,403 +997,24 @@
1566 997 return isSupported;
1567 998 }
1568 999
1569 1000 // Update the event handlers to use the correct function names (using event delegation)
1570 -// Use class-based selectors for multi-instance support
1571 -$(document).on('click', '.send-button', function() {
1572 - var botId = getBotIdFromElement(this);
1573 - // While a response is streaming the button is a Stop control.
1574 - if (this.classList.contains('mxchat-stop-mode')) {
1575 - // Same click that just started this stream (an add-on's direct handler
1576 - // ran before this delegated one) — not a Stop press. See
1577 - // mxchatShowStopButton for the full story (plan-4bba64).
1578 - if (this.__mxchatStopJustShown) return;
1579 - mxchatStopStreaming(botId);
1580 - return;
1581 - }
1582 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1583 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1584 - disableChatInput(botId);
1585 - }
1586 - sendMessage(botId);
1001 +$(document).on('click', '#send-button', function() {
1002 + disableChatInput();
1003 + sendMessage();
1587 1004 });
1588 1005
1589 1006 // Override enter key handler (using event delegation)
1590 -$(document).on('keypress', '.chat-input', function(e) {
1007 +$(document).on('keypress', '#chat-input', function(e) {
1591 1008 if (e.which == 13 && !e.shiftKey) {
1592 1009 e.preventDefault();
1593 - var botId = getBotIdFromElement(this);
1594 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1595 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1596 - disableChatInput(botId);
1597 - }
1598 - sendMessage(botId);
1010 + disableChatInput();
1011 + sendMessage();
1599 1012 }
1600 1013 });
1601 1014
1602 -// Chat input character counter + soft limit feedback (plan 7091a2).
1603 -// Language-neutral: numbers + color only, no translatable strings. The counter
1604 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1605 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1606 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1607 -function mxchatUpdateCharCounter(inputEl) {
1608 - if (!inputEl || !inputEl.closest) return;
1609 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1610 - var container = inputEl.closest('.input-container');
1611 - if (!container || !max || max <= 0) return;
1612 - var counter = container.querySelector('.mxchat-char-counter');
1613 - if (!counter) return;
1614 - var len = inputEl.value.length;
1615 - var ratio = len / max;
1616 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1617 - var cur = counter.querySelector('.mxchat-char-counter-current');
1618 - if (cur) cur.textContent = len;
1619 - var warn = ratio >= nearThreshold && len < max;
1620 - var full = len >= max;
1621 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1622 - counter.classList.toggle('is-warn', warn);
1623 - counter.classList.toggle('is-full', full);
1624 - container.classList.toggle('mxchat-input-near-limit', warn);
1625 - container.classList.toggle('mxchat-input-at-limit', full);
1626 -}
1627 -
1628 -function mxchatBumpInput(inputEl) {
1629 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1630 - if (!container) return;
1631 - container.classList.remove('mxchat-input-bump');
1632 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1633 - container.classList.add('mxchat-input-bump');
1634 - clearTimeout($(container).data('mxchatBumpTimeout'));
1635 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1636 - $(container).data('mxchatBumpTimeout', t);
1637 -}
1638 -
1639 -// Live counter update on every input.
1640 -$(document).on('input', '.chat-input', function() {
1641 - mxchatUpdateCharCounter(this);
1642 -});
1643 -
1644 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1645 -// rejected at the cap (maxlength silently swallows it otherwise).
1646 -$(document).on('keydown', '.chat-input', function(e) {
1647 - var max = parseInt(this.getAttribute('maxlength'), 10);
1648 - if (!max || max <= 0 || this.value.length < max) return;
1649 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1650 - // A single printable char with no selection to overwrite WILL be rejected.
1651 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1652 - mxchatBumpInput(this);
1653 - }
1654 -});
1655 -
1656 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1657 -$(document).on('paste', '.chat-input', function() {
1658 - var el = this;
1659 - var max = parseInt(el.getAttribute('maxlength'), 10);
1660 - if (!max || max <= 0) return;
1661 - setTimeout(function() {
1662 - mxchatUpdateCharCounter(el);
1663 - if (el.value.length >= max) mxchatBumpInput(el);
1664 - }, 0);
1665 -});
1666 -
1667 -// Builds the list of overflow-menu items for a given bot.
1668 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1669 -function mxchatGetHeaderMenuItems(botId) {
1670 - var items = [];
1671 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1672 -
1673 - // The `print_button_*` keys still gate this item for back-compat with
1674 - // existing user options. The action is now a transcript download, not print.
1675 - if (settings.print_button_enabled === 'on') {
1676 - items.push({
1677 - id: 'download-transcript',
1678 - label: settings.print_button_label || 'Download Transcript',
1679 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1680 - action: function() {
1681 - mxchatDownloadTranscript(botId);
1682 - }
1683 - });
1684 - }
1685 -
1686 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1687 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1688 - // without the site owner disabling chat persistence globally. Default OFF;
1689 - // gated by the reset_chat_enabled option. plan ac2e81.
1690 - if (settings.reset_chat_enabled === 'on') {
1691 - items.push({
1692 - id: 'reset-chat',
1693 - label: settings.reset_chat_label || 'Start new chat',
1694 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1695 - action: function() {
1696 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1697 - if (window.confirm(confirmMsg)) {
1698 - MxChatInstances.resetChatSession(botId);
1699 - }
1700 - }
1701 - });
1702 - }
1703 -
1704 - return items;
1705 -}
1706 -
1707 -// Builds a clean markdown transcript of the current conversation and triggers
1708 -// a file download. Used by the "Download Transcript" menu item.
1709 -function mxchatDownloadTranscript(botId) {
1710 - var $chatBox = getElement(botId, 'chat-box');
1711 - if (!$chatBox || !$chatBox.length) return;
1712 -
1713 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1714 - var headerTitle = settings.print_header_title || 'Chat transcript';
1715 - var now = new Date();
1716 - var stamp = now.toLocaleString();
1717 -
1718 - var lines = [];
1719 - lines.push('# ' + headerTitle);
1720 - lines.push('');
1721 - lines.push('Exported: ' + stamp);
1722 - lines.push('');
1723 - lines.push('---');
1724 - lines.push('');
1725 -
1726 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1727 - var $msg = $(this);
1728 - // Skip thinking placeholders and any in-flight temporary messages.
1729 - if ($msg.find('.thinking-dots').length) return;
1730 - if ($msg.hasClass('temporary-message')) return;
1731 -
1732 - var sender;
1733 - if ($msg.hasClass('user-message')) sender = 'User';
1734 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1735 - else sender = 'AI Agent';
1736 -
1737 - // Strip interactive UI from the cloned message so we get the conversation text.
1738 - var $clone = $msg.clone();
1739 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1740 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1741 - if (!text) return;
1742 -
1743 - lines.push('**' + sender + '**');
1744 - lines.push('');
1745 - lines.push(text);
1746 - lines.push('');
1747 - });
1748 -
1749 - var content = lines.join('\n');
1750 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1751 - var fname = 'mxchat-transcript-' + iso + '.md';
1752 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1753 - var url = URL.createObjectURL(blob);
1754 - var a = document.createElement('a');
1755 - a.href = url;
1756 - a.download = fname;
1757 - a.style.display = 'none';
1758 - document.body.appendChild(a);
1759 - a.click();
1760 - setTimeout(function() {
1761 - if (a.parentNode) a.parentNode.removeChild(a);
1762 - URL.revokeObjectURL(url);
1763 - }, 100);
1764 -}
1765 -
1766 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1767 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1768 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1769 -function mxchatSyncMenuColors(botId, $wrap) {
1770 - if (!$wrap || !$wrap.length) return;
1771 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1772 - if (!$bot.length) return;
1773 - var cs = window.getComputedStyle($bot[0]);
1774 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1775 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1776 - }
1777 - // Bot text color usually lives on a child div, not .bot-message itself.
1778 - var $textChild = $bot.find('[style*="color"]').first();
1779 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1780 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1781 -}
1782 -
1783 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1784 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1785 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1786 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1787 -// a rebuild before init (never happens, but harmless) just skips it.
1788 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1789 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1790 - var $menu = $wrap.find('.mxchat-header-menu');
1791 - var items = mxchatGetHeaderMenuItems(botId);
1792 -
1793 - $menu.empty();
1794 -
1795 - if (!items.length) {
1796 - $trigger.hide();
1797 - $menu.hide();
1798 - return;
1799 - }
1800 -
1801 - // Clear any inline display:none a previous zero-item render left behind —
1802 - // open/close visibility is governed by the hidden prop + is-open class.
1803 - $trigger.css('display', '');
1804 - $menu.css('display', '');
1805 -
1806 - items.forEach(function(item, idx) {
1807 - var $btn = $('<button>', {
1808 - type: 'button',
1809 - 'class': 'mxchat-menu-item',
1810 - 'role': 'menuitem',
1811 - 'tabindex': '-1',
1812 - 'data-menu-id': item.id,
1813 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1814 - '<span class="mxchat-menu-item-label"></span>'
1815 - });
1816 - $btn.find('.mxchat-menu-item-label').text(item.label);
1817 - $btn.on('click', function(e) {
1818 - e.preventDefault();
1819 - e.stopPropagation();
1820 - if (closeMenuFn) closeMenuFn();
1821 - try { item.action(); } catch (err) { /* no-op */ }
1822 - });
1823 - $menu.append($btn);
1824 - });
1825 -}
1826 -
1827 -// Re-render every menu on the page after a dynamic-settings merge
1828 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1829 -// swapping items under the user mid-interaction yanks focus — and the
1830 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1831 -function mxchatRebuildHeaderMenus() {
1832 - $('.mxchat-header-menu-wrap').each(function() {
1833 - var $wrap = $(this);
1834 - var botId = $wrap.data('bot-id');
1835 - if (!botId) return;
1836 - if (!$wrap.data('mxchatMenuReady')) {
1837 - mxchatInitHeaderMenu(botId);
1838 - return;
1839 - }
1840 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1841 - $wrap.data('mxchatMenuRebuildPending', true);
1842 - return;
1843 - }
1844 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1845 - });
1846 -}
1847 -
1848 -// One-time per-widget init: renders menu items, wires open/close,
1849 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1850 -// trigger. Wiring happens even when there are zero items at init, so a
1851 -// later dynamic-settings rebuild that adds items has a working trigger.
1852 -function mxchatInitHeaderMenu(botId) {
1853 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1854 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1855 -
1856 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1857 - var $menu = $wrap.find('.mxchat-header-menu');
1858 -
1859 - // Initial color sync — covers normal page load.
1860 - mxchatSyncMenuColors(botId, $wrap);
1861 -
1862 - function openMenu() {
1863 - // Re-sync each open in case the active theme changed since init.
1864 - mxchatSyncMenuColors(botId, $wrap);
1865 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1866 - $trigger.attr('aria-expanded', 'true');
1867 - // Focus the first item for keyboard users
1868 - setTimeout(function() {
1869 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1870 - }, 0);
1871 - }
1872 - function closeMenu(returnFocus) {
1873 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1874 - $trigger.attr('aria-expanded', 'false');
1875 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1876 - if (returnFocus) $trigger.trigger('focus');
1877 - // A dynamic-settings rebuild that arrived while the menu was open
1878 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1879 - if ($wrap.data('mxchatMenuRebuildPending')) {
1880 - $wrap.removeData('mxchatMenuRebuildPending');
1881 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1882 - }
1883 - }
1884 -
1885 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1886 - // click-to-collapse handler does not fire.
1887 - $trigger.on('click', function(e) {
1888 - e.preventDefault();
1889 - e.stopPropagation();
1890 - if ($menu.hasClass('is-open')) closeMenu();
1891 - else openMenu();
1892 - });
1893 -
1894 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1895 - $menu.on('click', function(e) {
1896 - e.stopPropagation();
1897 - });
1898 -
1899 - // Outside click closes the menu.
1900 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1901 - if (!$menu.hasClass('is-open')) return;
1902 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1903 - closeMenu();
1904 - });
1905 -
1906 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1907 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1908 - var $items = $menu.find('.mxchat-menu-item');
1909 - var idx = $items.index(this);
1910 - if (e.key === 'Escape') {
1911 - e.preventDefault();
1912 - closeMenu(true);
1913 - } else if (e.key === 'ArrowDown') {
1914 - e.preventDefault();
1915 - var $next = $items.eq((idx + 1) % $items.length);
1916 - $items.attr('tabindex', '-1');
1917 - $next.attr('tabindex', '0').trigger('focus');
1918 - } else if (e.key === 'ArrowUp') {
1919 - e.preventDefault();
1920 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1921 - $items.attr('tabindex', '-1');
1922 - $prev.attr('tabindex', '0').trigger('focus');
1923 - } else if (e.key === 'Enter' || e.key === ' ') {
1924 - e.preventDefault();
1925 - $(this).trigger('click');
1926 - }
1927 - });
1928 - $trigger.on('keydown', function(e) {
1929 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1930 - e.preventDefault();
1931 - closeMenu(true);
1932 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1933 - e.preventDefault();
1934 - openMenu();
1935 - }
1936 - });
1937 -
1938 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1939 - // then do the initial item render.
1940 - $wrap.data('mxchatMenuClose', closeMenu);
1941 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1942 -
1943 - $wrap.data('mxchatMenuReady', true);
1944 -}
1945 -
1946 -// Initialize header menus for every rendered widget on DOM ready.
1947 -$(function() {
1948 - $('.mxchat-header-menu-wrap').each(function() {
1949 - var botId = $(this).data('bot-id');
1950 - if (botId) mxchatInitHeaderMenu(botId);
1951 - });
1952 -
1953 - // Embedded (non-floating) widgets are open from the moment the page
1954 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1955 - // widgets refresh on first launcher open instead.
1956 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1957 - return !$(this).closest('.floating-chatbot').length;
1958 - }).length > 0;
1959 - if (hasEmbeddedWidget) {
1960 - mxchatRefreshDynamicSettings();
1961 - }
1962 -});
1963 -
1964 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1015 +
1016 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1965 1017 try {
1966 1018 // Determine styles based on sender type
1967 1019 let messageClass, bgColor, fontColor;
1968 1020
@@ -1983,29 +1035,25 @@
1983 1035 }
1984 1036
1985 1037 const messageDiv = $('<div>')
1986 1038 .addClass(messageClass)
1987 - .attr('dir', 'auto');
1988 -
1989 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1990 - var skipColors = shouldSkipInlineColors(botId);
1991 - if (skipColors) {
1992 - messageDiv.css({
1993 - 'margin-bottom': '1em'
1994 - });
1995 - } else {
1996 - messageDiv.css({
1039 + .attr('dir', 'auto')
1040 + .css({
1997 1041 'background': bgColor,
1998 1042 'color': fontColor,
1999 1043 'margin-bottom': '1em'
2000 1044 });
1045 +
1046 + // Process the message content based on sender
1047 + let fullMessage;
1048 + if (sender === "user") {
1049 + // For user messages, apply linkify after sanitization
1050 + fullMessage = linkify(messageText);
1051 + } else {
1052 + // For bot/agent messages, preserve HTML
1053 + fullMessage = messageText;
2001 1054 }
2002 1055
2003 - // Process the message content - always run linkify to convert markdown
2004 - // links and format text. linkify() handles existing HTML safely via
2005 - // negative lookaheads that skip URLs already inside <a> tags.
2006 - let fullMessage = linkify(messageText);
2007 -
2008 1056 // Add images if provided
2009 1057 if (images && images.length > 0) {
2010 1058 fullMessage += '<div class="image-gallery" dir="auto">';
2011 1059 images.forEach(img => {
@@ -2011,9 +1059,9 @@
2011 1059 images.forEach(img => {
2012 1060 const safeTitle = sanitizeUserInput(img.title);
2013 1061 const safeUrl = encodeURI(img.image_url);
2014 1062 const safeThumbnail = encodeURI(img.thumbnail_url);
2015 -
1063 +
2016 1064 fullMessage += `
2017 1065 <div style="margin-bottom: 10px;">
2018 1066 <strong>${safeTitle}</strong><br>
2019 1067 <a href="${safeUrl}" target="_blank">
@@ -2039,32 +1087,25 @@
2039 1087 if (isTemporary) {
2040 1088 messageDiv.addClass('temporary-message');
2041 1089 }
2042 1090
2043 - // Append to the correct chatbot instance's chat-box
2044 - var $chatBox = getElement(botId, 'chat-box');
2045 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1091 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
2046 1092 // FIXED: Use event delegation for link tracking
2047 1093 if (sender === "bot" || sender === "agent") {
2048 - attachLinkTracking(messageDiv, messageText, botId);
1094 + attachLinkTracking(messageDiv, messageText);
2049 1095 }
2050 -
1096 +
2051 1097 if (sender === "bot") {
2052 - const lastUserMessage = $chatBox.find('.user-message').last();
1098 + const lastUserMessage = $('#chat-box').find('.user-message').last();
2053 1099 if (lastUserMessage.length) {
2054 - scrollElementToTop(lastUserMessage, botId);
1100 + scrollElementToTop(lastUserMessage);
2055 1101 }
2056 1102 }
2057 -
2058 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2059 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2060 - }
2061 1103 });
2062 1104
2063 1105 if (messageText.id) {
2064 - var instance = MxChatInstances.get(botId);
2065 - instance.lastSeenMessageId = messageText.id;
2066 - hideNotification(botId);
1106 + lastSeenMessageId = messageText.id;
1107 + hideNotification();
2067 1108 }
2068 1109 } catch (error) {
2069 1110 // Error rendering message - silently continue
2070 1111 }
@@ -2070,35 +1111,34 @@
2070 1111 }
2071 1112 }
2072 1113
2073 1114 // Helper function to attach link tracking with proper event handling
2074 -function attachLinkTracking(messageDiv, messageText, botId) {
2075 - botId = botId || 'default';
1115 +function attachLinkTracking(messageDiv, messageText) {
2076 1116 // Use a slight delay to ensure DOM is ready
2077 1117 setTimeout(function() {
2078 1118 const links = messageDiv.find('a[href]').not('[data-tracked]');
2079 -
1119 +
2080 1120 links.each(function() {
2081 1121 const $link = $(this);
2082 1122 const originalHref = $link.attr('href');
2083 -
1123 +
2084 1124 // Mark as tracked to avoid duplicate handlers
2085 1125 $link.attr('data-tracked', 'true');
2086 -
1126 +
2087 1127 // Only track external URLs
2088 1128 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2089 1129 // Remove any existing click handlers first
2090 1130 $link.off('click.tracking');
2091 -
1131 +
2092 1132 // Add new click handler with namespace
2093 1133 $link.on('click.tracking', function(e) {
2094 1134 e.preventDefault();
2095 1135 e.stopPropagation();
2096 -
2097 - const messageContext = typeof messageText === 'string'
2098 - ? messageText.substring(0, 200)
1136 +
1137 + const messageContext = typeof messageText === 'string'
1138 + ? messageText.substring(0, 200)
2099 1139 : '';
2100 -
1140 +
2101 1141 // Track the click
2102 1142 $.ajax({
2103 1143 url: mxchatChat.ajax_url,
2104 1144 type: 'POST',
@@ -2103,9 +1143,9 @@
2103 1143 url: mxchatChat.ajax_url,
2104 1144 type: 'POST',
2105 1145 data: {
2106 1146 action: 'mxchat_track_url_click',
2107 - session_id: getChatSession(botId),
1147 + session_id: getChatSession(),
2108 1148 url: originalHref,
2109 1149 message_context: messageContext,
2110 1150 nonce: mxchatChat.nonce
2111 1151 },
@@ -2117,9 +1157,9 @@
2117 1157 window.location.href = originalHref;
2118 1158 }
2119 1159 }
2120 1160 });
2121 -
1161 +
2122 1162 return false; // Extra insurance to prevent default
2123 1163 });
2124 1164 }
2125 1165 });
@@ -2125,12 +1165,11 @@
2125 1165 });
2126 1166 }, 100); // Small delay to ensure DOM is ready
2127 1167 }
2128 1168
2129 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1169 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2130 1170 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2131 - var $chatBox = getElement(botId, 'chat-box');
2132 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1171 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2133 1172
2134 1173 // Determine styles
2135 1174 let bgColor, fontColor;
2136 1175 if (sender === "user") {
@@ -2143,13 +1182,27 @@
2143 1182 bgColor = botMessageBgColor;
2144 1183 fontColor = botMessageFontColor;
2145 1184 }
2146 1185
2147 - // Always run linkify to convert markdown links and format text.
2148 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2149 - // to avoid double-processing URLs that are already inside <a> tags).
2150 - var fullMessage = linkify(responseText);
2151 -
1186 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1187 + // This prevents double-processing of URLs that are already formatted as HTML
1188 + var fullMessage;
1189 + if (sender === "user") {
1190 + // Always linkify user messages (they're plain text)
1191 + fullMessage = linkify(responseText);
1192 + } else {
1193 + // For bot/agent messages, check if HTML already exists
1194 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1195 + responseText.includes('<img') || responseText.includes('<div') ||
1196 + responseText.includes('<p>') || responseText.includes('<br>')) {
1197 + // Response already has HTML, don't process it
1198 + fullMessage = responseText;
1199 + } else {
1200 + // Plain text response, apply linkify
1201 + fullMessage = linkify(responseText);
1202 + }
1203 + }
1204 +
2152 1205 if (responseHtml) {
2153 1206 // Only add line breaks if there's actual text content before the HTML
2154 1207 if (fullMessage && fullMessage.trim()) {
2155 1208 fullMessage += '<br><br>' + responseHtml;
@@ -2177,91 +1230,62 @@
2177 1230 lastMessageDiv
2178 1231 .html(fullMessage)
2179 1232 .removeClass('bot-message user-message temporary-message')
2180 1233 .addClass(messageClass)
2181 - .attr('dir', 'auto');
2182 -
2183 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2184 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2185 - if (!skipColors) {
2186 - lastMessageDiv.css({
1234 + .attr('dir', 'auto')
1235 + .css({
2187 1236 'background-color': bgColor,
2188 1237 'color': fontColor,
2189 1238 });
2190 - }
2191 1239
2192 1240 // Handle link tracking and scroll
2193 1241 if (sender === "bot" || sender === "agent") {
2194 - attachLinkTracking(lastMessageDiv, responseText, botId);
1242 + attachLinkTracking(lastMessageDiv, responseText);
2195 1243
2196 - const lastUserMessage = $chatBox.find('.user-message').last();
1244 + const lastUserMessage = $('#chat-box').find('.user-message').last();
2197 1245 if (lastUserMessage.length) {
2198 - scrollElementToTop(lastUserMessage, botId);
1246 + scrollElementToTop(lastUserMessage);
2199 1247 }
2200 1248 // Show notification if chat is hidden
2201 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2202 - if ($floatingChatbot.hasClass('hidden')) {
2203 - showNotification(botId);
1249 + if ($('#floating-chatbot').hasClass('hidden')) {
1250 + showNotification();
2204 1251 }
2205 1252 }
2206 1253
2207 1254 // Re-enable chat input after response is displayed
2208 - enableChatInput(botId);
2209 -
2210 - if (sender === "bot" || sender === "agent") {
2211 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2212 - }
1255 + enableChatInput();
2213 1256 } else {
2214 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1257 + appendMessage(sender, responseText, responseHtml, images);
2215 1258 // Re-enable chat input after response is displayed
2216 - enableChatInput(botId);
1259 + enableChatInput();
2217 1260 }
2218 1261 }
2219 1262
2220 1263
2221 - function appendThinkingMessage(botId) {
2222 - botId = botId || 'default';
1264 + function appendThinkingMessage() {
1265 + // Remove any existing thinking dots first
1266 + $('.thinking-dots').remove();
2223 1267
2224 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2225 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2226 - if (indicator && indicator.textContent === 'Live Agent') {
2227 - return;
2228 - }
2229 -
2230 - var $chatBox = getElement(botId, 'chat-box');
2231 -
2232 - // Remove any existing thinking dots in this bot's chat first
2233 - $chatBox.find('.thinking-dots').remove();
2234 -
2235 - // Check if we should skip inline colors (AI theme is active)
2236 - var skipColors = shouldSkipInlineColors(botId);
2237 -
2238 1268 // Retrieve the bot message font color and background color
2239 1269 var botMessageFontColor = mxchatChat.bot_message_font_color;
2240 1270 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2241 1271
2242 - // Build thinking dots HTML - skip inline colors if AI theme is active
2243 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1272 +
2244 1273 var thinkingHtml = '<div class="thinking-dots-container">' +
2245 1274 '<div class="thinking-dots">' +
2246 - '<span class="dot"' + dotStyle + '></span>' +
2247 - '<span class="dot"' + dotStyle + '></span>' +
2248 - '<span class="dot"' + dotStyle + '></span>' +
1275 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1276 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1277 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2249 1278 '</div>' +
2250 1279 '</div>';
2251 1280
2252 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2253 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2254 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2255 - scrollToBottom(botId);
1281 + // Append the thinking dots to the chat container (or within the temporary message div)
1282 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1283 + scrollToBottom();
2256 1284 }
2257 -
2258 - function removeThinkingDots(botId) {
2259 - botId = botId || 'default';
2260 - var $chatBox = getElement(botId, 'chat-box');
2261 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2262 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2263 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1285 +
1286 + function removeThinkingDots() {
1287 + $('.thinking-dots').closest('.temporary-message').remove();
2264 1288 }
2265 1289
2266 1290 // ====================================
2267 1291 // TEXT FORMATTING & PROCESSING
@@ -2295,12 +1319,9 @@
2295 1319 processedText = formatTextStyling(processedText);
2296 1320
2297 1321 // Process code blocks BEFORE processing links
2298 1322 processedText = formatCodeBlocks(processedText);
2299 -
2300 - // Process markdown tables BEFORE converting newlines to paragraphs
2301 - processedText = formatMarkdownTables(processedText);
2302 -
1323 +
2303 1324 // NOW convert to paragraphs
2304 1325 processedText = convertNewlinesToBreaks(processedText);
2305 1326
2306 1327 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2313,63 +1334,37 @@
2313 1334 // Return as a proper link without the brackets
2314 1335 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2315 1336 });
2316 1337
2317 - // Process markdown links: [text](url) and [](url)
2318 - // Uses balanced parenthesis matching to handle URLs containing parens
2319 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2320 - processedText = (function(input) {
2321 - var result = '';
2322 - var i = 0;
2323 - while (i < input.length) {
2324 - // Look for [ at current position
2325 - if (input[i] === '[') {
2326 - // Find closing ]
2327 - var closeBracket = input.indexOf(']', i + 1);
2328 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2329 - result += input[i];
2330 - i++;
2331 - continue;
2332 - }
2333 - var linkText = input.substring(i + 1, closeBracket);
2334 - // Check if URL starts with http
2335 - var urlStart = closeBracket + 2;
2336 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2337 - result += input[i];
2338 - i++;
2339 - continue;
2340 - }
2341 - // Find balanced closing paren
2342 - var depth = 1;
2343 - var j = urlStart;
2344 - while (j < input.length && depth > 0) {
2345 - if (input[j] === '(') depth++;
2346 - else if (input[j] === ')') depth--;
2347 - if (depth > 0) j++;
2348 - }
2349 - if (depth !== 0) {
2350 - result += input[i];
2351 - i++;
2352 - continue;
2353 - }
2354 - var url = input.substring(urlStart, j);
2355 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2356 - var encodedUrl = safeEncodeUrl(cleanUrl);
2357 - if (!linkText || !linkText.trim()) {
2358 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2359 - } else {
2360 - var safeText = sanitizeUserInput(linkText);
2361 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2362 - }
2363 - i = j + 1; // Skip past the closing )
2364 - } else {
2365 - result += input[i];
2366 - i++;
2367 - }
1338 + // Process proper markdown links with text: [text](url)
1339 + // This MUST have non-empty text in the first brackets
1340 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1341 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1342 + // Make sure we have actual text (not just whitespace)
1343 + if (!text || !text.trim()) {
1344 + // If no text, treat the URL as the text
1345 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1346 + const safeUrl = safeEncodeUrl(cleanUrl);
1347 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2368 1348 }
2369 - return result;
2370 - })(processedText);
1349 +
1350 + // Clean the URL
1351 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1352 + const safeUrl = safeEncodeUrl(cleanUrl);
1353 + const safeText = sanitizeUserInput(text);
1354 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1355 + });
2371 1356
1357 + // Handle empty markdown links: [](url)
1358 + // This is a specific case where there's no text
1359 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1360 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1361 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1362 + const safeUrl = safeEncodeUrl(cleanUrl);
1363 + // Use the URL itself as the link text
1364 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1365 + });
1366 +
2372 1367 // Process phone numbers: [text](tel:number)
2373 1368 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2374 1369 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2375 1370 const safePhone = safeEncodeUrl(phone);
@@ -2521,78 +1516,9 @@
2521 1516 });
2522 1517
2523 1518 return text;
2524 1519 }
2525 -
2526 - function formatMarkdownTables(text) {
2527 - var lines = text.split('\n');
2528 - var result = [];
2529 - var i = 0;
2530 -
2531 - while (i < lines.length) {
2532 - // Check for a table: current line has pipes AND next line is a separator row
2533 - if (i + 1 < lines.length &&
2534 - lines[i].indexOf('|') !== -1 &&
2535 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2536 -
2537 - var tableLines = [];
2538 - var headerLine = lines[i];
2539 - var separatorLine = lines[i + 1];
2540 - tableLines.push(headerLine);
2541 - tableLines.push(separatorLine);
2542 -
2543 - // Collect remaining table rows
2544 - var j = i + 2;
2545 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2546 - tableLines.push(lines[j]);
2547 - j++;
2548 - }
2549 -
2550 - // Parse alignment from separator row
2551 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2552 - var alignments = sepCells.map(function(cell) {
2553 - var trimmed = cell.trim();
2554 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2555 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2556 - return 'left';
2557 - });
2558 -
2559 - // Build HTML table
2560 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2561 -
2562 - // Header row
2563 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2564 - html += '<thead><tr>';
2565 - headerCells.forEach(function(cell, idx) {
2566 - var align = alignments[idx] || 'left';
2567 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2568 - });
2569 - html += '</tr></thead>';
2570 -
2571 - // Body rows
2572 - html += '<tbody>';
2573 - for (var r = 2; r < tableLines.length; r++) {
2574 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2575 - html += '<tr>';
2576 - rowCells.forEach(function(cell, idx) {
2577 - var align = alignments[idx] || 'left';
2578 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2579 - });
2580 - html += '</tr>';
2581 - }
2582 - html += '</tbody></table></div>';
2583 -
2584 - result.push(html);
2585 - i = j;
2586 - } else {
2587 - result.push(lines[i]);
2588 - i++;
2589 - }
2590 - }
2591 -
2592 - return result.join('\n');
2593 - }
2594 -
1520 +
2595 1521 function sanitizeUserInput(text) {
2596 1522 const div = document.createElement('div');
2597 1523 div.textContent = text;
2598 1524 return div.innerHTML;
@@ -2622,21 +1548,10 @@
2622 1548 // ====================================
2623 1549 // UI & SCROLLING CONTROLS
2624 1550 // ====================================
2625 1551
2626 - function scrollToBottom(botIdOrInstant, instant) {
2627 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2628 - var botId = 'default';
2629 - if (typeof botIdOrInstant === 'string') {
2630 - botId = botIdOrInstant;
2631 - instant = instant || false;
2632 - } else if (typeof botIdOrInstant === 'boolean') {
2633 - instant = botIdOrInstant;
2634 - } else {
2635 - instant = false;
2636 - }
2637 -
2638 - var chatBox = getElement(botId, 'chat-box');
1552 + function scrollToBottom(instant = false) {
1553 + var chatBox = $('#chat-box');
2639 1554 if (instant) {
2640 1555 // Instantly set the scroll position to the bottom
2641 1556 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2642 1557 } else {
@@ -2645,15 +1560,15 @@
2645 1560 const scrollHeight = chatBox.prop("scrollHeight");
2646 1561 const initialScroll = chatBox.scrollTop();
2647 1562 const distance = scrollHeight - initialScroll;
2648 1563 const duration = 500; // Duration in ms
2649 -
1564 +
2650 1565 function smoothScroll(timestamp) {
2651 1566 if (!start) start = timestamp;
2652 1567 const progress = timestamp - start;
2653 1568 const currentScroll = initialScroll + (distance * (progress / duration));
2654 1569 chatBox.scrollTop(currentScroll);
2655 -
1570 +
2656 1571 if (progress < duration) {
2657 1572 requestAnimationFrame(smoothScroll);
2658 1573 } else {
2659 1574 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2658,37 +1573,31 @@
2658 1573 } else {
2659 1574 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2660 1575 }
2661 1576 }
2662 -
1577 +
2663 1578 requestAnimationFrame(smoothScroll);
2664 1579 }
2665 1580 }
2666 -
2667 - function scrollElementToTop(element, botId, topOffset) {
2668 - botId = botId || 'default';
2669 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2670 - var chatBox = getElement(botId, 'chat-box');
1581 +
1582 + function scrollElementToTop(element) {
1583 + var chatBox = $('#chat-box');
2671 1584 var elementTop = element.position().top + chatBox.scrollTop();
2672 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1585 + chatBox.animate({ scrollTop: elementTop }, 500);
2673 1586 }
2674 -
2675 - function showChatWidget(botId) {
2676 - botId = botId || 'default';
2677 - var $button = getElement(botId, 'floating-chatbot-button');
1587 +
1588 + function showChatWidget() {
2678 1589 // First ensure display is set
2679 - $button.css('display', 'flex');
1590 + $('#floating-chatbot-button').css('display', 'flex');
2680 1591 // Then handle the fade
2681 - $button.fadeTo(500, 1);
1592 + $('#floating-chatbot-button').fadeTo(500, 1);
2682 1593 // Force visibility
2683 - $button.removeClass('hidden');
1594 + $('#floating-chatbot-button').removeClass('hidden');
2684 1595 }
2685 1596
2686 - function hideChatWidget(botId) {
2687 - botId = botId || 'default';
2688 - var $button = getElement(botId, 'floating-chatbot-button');
2689 - $button.css('display', 'none');
2690 - $button.addClass('hidden');
1597 + function hideChatWidget() {
1598 + $('#floating-chatbot-button').css('display', 'none');
1599 + $('#floating-chatbot-button').addClass('hidden');
2691 1600 }
2692 1601
2693 1602 function disableScroll() {
2694 1603 if (isMobile()) {
@@ -2747,43 +1656,34 @@
2747 1656 chatButton.appendChild(notificationBadge);
2748 1657
2749 1658 }
2750 1659
2751 - function showNotification(botId) {
2752 - botId = botId || 'default';
2753 - const badge = getElementDOM(botId, 'chat-notification-badge');
2754 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2755 - if (badge && $floatingChatbot.hasClass('hidden')) {
1660 + function showNotification() {
1661 + const badge = document.getElementById('chat-notification-badge');
1662 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2756 1663 badge.style.display = 'block';
2757 1664 badge.textContent = '1';
2758 1665 }
2759 1666 }
2760 -
2761 - function hideNotification(botId) {
2762 - botId = botId || 'default';
2763 - const badge = getElementDOM(botId, 'chat-notification-badge');
1667 +
1668 + function hideNotification() {
1669 + const badge = document.getElementById('chat-notification-badge');
2764 1670 if (badge) {
2765 1671 badge.style.display = 'none';
2766 1672 }
2767 1673 }
2768 -
2769 - function startNotificationChecking(botId) {
2770 - botId = botId || 'default';
1674 +
1675 + function startNotificationChecking() {
2771 1676 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2772 1677 if (!chatPersistenceEnabled) return;
2773 -
2774 - createNotificationBadge(botId);
2775 - var instance = MxChatInstances.get(botId);
2776 - instance.notificationCheckInterval = setInterval(function() {
2777 - checkForNewMessages(botId);
2778 - }, 30000); // Check every 30 seconds
1678 +
1679 + createNotificationBadge();
1680 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2779 1681 }
2780 -
2781 - function stopNotificationChecking(botId) {
2782 - botId = botId || 'default';
2783 - var instance = MxChatInstances.get(botId);
2784 - if (instance.notificationCheckInterval) {
2785 - clearInterval(instance.notificationCheckInterval);
1682 +
1683 + function stopNotificationChecking() {
1684 + if (notificationCheckInterval) {
1685 + clearInterval(notificationCheckInterval);
2786 1686 }
2787 1687 }
2788 1688
2789 1689 function checkForNewMessages() {
@@ -2809,35 +1709,28 @@
2809 1709 });
2810 1710 }
2811 1711
2812 1712
2813 -// ====================================
2814 -// LIVE AGENT FUNCTIONALITY
2815 -// ====================================
1713 + // ====================================
1714 + // LIVE AGENT FUNCTIONALITY
1715 + // ====================================
2816 1716
2817 -function startPolling(botId) {
2818 - botId = botId || 'default';
2819 - var instance = MxChatInstances.get(botId);
2820 - // Clear any existing interval first
2821 - stopPolling(botId);
2822 - instance.pollingInterval = setInterval(function() {
2823 - checkForAgentMessages(botId);
2824 - }, 5000);
2825 -}
1717 + function startPolling() {
1718 + // Clear any existing interval first
1719 + stopPolling();
1720 + // Start new polling interval
1721 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1722 + }
2826 1723
2827 -function stopPolling(botId) {
2828 - botId = botId || 'default';
2829 - var instance = MxChatInstances.get(botId);
2830 - if (instance.pollingInterval) {
2831 - clearInterval(instance.pollingInterval);
2832 - instance.pollingInterval = null;
1724 + function stopPolling() {
1725 + if (pollingInterval) {
1726 + clearInterval(pollingInterval);
1727 + pollingInterval = null;
1728 + }
2833 1729 }
2834 -}
2835 -
2836 -function checkForAgentMessages(botId) {
2837 - botId = botId || 'default';
2838 - var instance = MxChatInstances.get(botId);
2839 - const sessionId = getChatSession(botId);
1730 +
1731 +function checkForAgentMessages() {
1732 + const sessionId = getChatSession();
2840 1733 $.ajax({
2841 1734 url: mxchatChat.ajax_url,
2842 1735 type: 'POST',
2843 1736 dataType: 'json',
@@ -2843,41 +1736,32 @@
2843 1736 dataType: 'json',
2844 1737 data: {
2845 1738 action: 'mxchat_fetch_new_messages',
2846 1739 session_id: sessionId,
2847 - last_seen_id: instance.lastSeenMessageId,
2848 - persistence_enabled: 'true',
1740 + last_seen_id: lastSeenMessageId,
1741 + persistence_enabled: 'true', // Add this too
2849 1742 nonce: mxchatChat.nonce
2850 1743 },
2851 1744 success: function (response) {
2852 1745 if (response.success && response.data?.new_messages) {
2853 1746 let hasNewMessage = false;
2854 -
1747 +
2855 1748 response.data.new_messages.forEach(function (message) {
2856 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1749 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2857 1750 hasNewMessage = true;
2858 - appendMessage("agent", message.content, '', [], false, botId);
2859 - instance.lastSeenMessageId = message.id;
2860 - instance.processedMessageIds.add(message.id);
1751 + // CHANGE THIS LINE:
1752 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1753 + lastSeenMessageId = message.id;
1754 + processedMessageIds.add(message.id);
2861 1755 }
2862 1756 });
2863 1757
2864 - if (hasNewMessage) {
2865 - enableChatInput(botId);
1758 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1759 + showNotification();
2866 1760 }
2867 -
2868 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2869 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2870 - showNotification(botId);
2871 - }
2872 -
2873 - scrollToBottom(botId, true);
1761 +
1762 + scrollToBottom(true);
2874 1763 }
2875 -
2876 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2877 - if (response.success && response.data?.chat_mode) {
2878 - updateChatModeIndicator(response.data.chat_mode, botId);
2879 - }
2880 1764 },
2881 1765 error: function (xhr, status, error) {
2882 1766 // Polling error - silently continue
2883 1767 }
@@ -2887,29 +1771,17 @@
2887 1771 // ====================================
2888 1772 // CHAT HISTORY & PERSISTENCE
2889 1773 // ====================================
2890 1774
2891 -function loadChatHistory(botId, onComplete) {
2892 - botId = botId || 'default';
2893 - var instance = MxChatInstances.get(botId);
2894 -
1775 +function loadChatHistory() {
2895 1776 // Prevent duplicate loading
2896 - if (instance.chatHistoryLoaded) {
2897 - if (onComplete) onComplete();
1777 + if (chatHistoryLoaded) {
2898 1778 return;
2899 1779 }
2900 -
2901 - // Use getChatSession which returns null if no session exists (does NOT create one)
2902 - var sessionId = getChatSession(botId);
1780 +
1781 + var sessionId = getChatSession();
2903 1782 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2904 1783
2905 - // No session yet — nothing to load. History will load after first message via ensureSession.
2906 - if (!sessionId) {
2907 - instance.chatHistoryLoaded = true;
2908 - if (onComplete) onComplete();
2909 - return;
2910 - }
2911 -
2912 1784 if (chatPersistenceEnabled && sessionId) {
2913 1785 $.ajax({
2914 1786 url: mxchatChat.ajax_url,
2915 1787 type: 'POST',
@@ -2920,12 +1792,11 @@
2920 1792 },
2921 1793 success: function(response) {
2922 1794 // Handle session reset (IP changed while user was away)
2923 1795 if (response.success === false && response.data && response.data.action === 'reset_session') {
2924 - // Silent reset — new session but don't clear UI
2925 - MxChatInstances.silentResetSession(botId);
2926 - instance.chatHistoryLoaded = true; // Prevent retry loop
2927 - if (onComplete) onComplete();
1796 + // Silently reset session - user will start fresh
1797 + resetChatSession();
1798 + chatHistoryLoaded = true; // Prevent retry loop
2928 1799 return;
2929 1800 }
2930 1801
2931 1802 // Check if the response indicates success
@@ -2931,15 +1802,15 @@
2931 1802 // Check if the response indicates success
2932 1803 if (response.success) {
2933 1804 // Handle case where conversation data exists and is an array
2934 1805 if (response.data && Array.isArray(response.data.conversation)) {
2935 - var $chatBox = getElement(botId, 'chat-box');
1806 + var $chatBox = $('#chat-box');
2936 1807 var $fragment = $(document.createDocumentFragment());
2937 - let highestMessageId = instance.lastSeenMessageId;
1808 + let highestMessageId = lastSeenMessageId;
2938 1809
2939 1810 // Update chat mode if provided
2940 1811 if (response.data.chat_mode) {
2941 - updateChatModeIndicator(response.data.chat_mode, botId);
1812 + updateChatModeIndicator(response.data.chat_mode);
2942 1813 }
2943 1814
2944 1815 // Only process if there are actual messages
2945 1816 if (response.data.conversation.length > 0) {
@@ -2944,9 +1815,9 @@
2944 1815 // Only process if there are actual messages
2945 1816 if (response.data.conversation.length > 0) {
2946 1817 // IMPORTANT: Clear existing messages before loading history
2947 1818 $chatBox.empty();
2948 -
1819 +
2949 1820 $.each(response.data.conversation, function(index, message) {
2950 1821 // Skip agent messages if persistence is off
2951 1822 if (!chatPersistenceEnabled && message.role === 'agent') {
2952 1823 return;
@@ -2981,19 +1852,9 @@
2981 1852 var content = message.content;
2982 1853 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2983 1854 content = decodeHTMLEntities(content);
2984 1855
2985 - // Skip linkify for messages containing structured HTML
2986 - // (forms, product cards, galleries, etc.) to avoid
2987 - // markdown formatting corrupting HTML attributes
2988 - // (e.g. underscores in name="field_name" becoming <em> tags)
2989 - if (content.includes("mxchat-product-card") ||
2990 - content.includes("mxchat-image-gallery") ||
2991 - content.includes("mxchat-featured-products") ||
2992 - content.includes("<form") ||
2993 - content.includes("<input") ||
2994 - content.includes("<select") ||
2995 - content.includes("<textarea")) {
1856 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2996 1857 messageElement.html(content);
2997 1858 } else {
2998 1859 var formattedContent = linkify(content);
2999 1860 messageElement.html(formattedContent);
@@ -3003,47 +1864,42 @@
3003 1864
3004 1865 // Track message IDs
3005 1866 if (message.id) {
3006 1867 highestMessageId = Math.max(highestMessageId, message.id);
3007 - instance.processedMessageIds.add(message.id);
1868 + processedMessageIds.add(message.id);
3008 1869 }
3009 1870 });
3010 1871
3011 1872 // Only append messages and scroll if we have content
3012 1873 $chatBox.append($fragment);
3013 - scrollToBottom(botId, true);
1874 + scrollToBottom(true);
3014 1875
3015 1876 // Collapse quick questions if we have conversation history
3016 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
3017 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3018 - collapseQuickQuestions(botId);
1877 + if (hasQuickQuestions()) {
1878 + collapseQuickQuestions();
3019 1879 }
3020 1880
3021 1881 // Update lastSeenMessageId after history loads
3022 - instance.lastSeenMessageId = highestMessageId;
1882 + lastSeenMessageId = highestMessageId;
3023 1883
3024 1884 // Only update chat mode if persistence is enabled and we have messages
3025 1885 if (chatPersistenceEnabled) {
3026 1886 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
3027 1887 if (lastMessage.role === 'agent') {
3028 - updateChatModeIndicator('agent', botId);
1888 + updateChatModeIndicator('agent');
3029 1889 }
3030 1890 }
3031 -
1891 +
3032 1892 // Mark as loaded ONLY after successful load
3033 - instance.chatHistoryLoaded = true;
1893 + chatHistoryLoaded = true;
3034 1894 }
3035 1895 }
3036 1896 }
3037 - if (onComplete) onComplete();
3038 1897 },
3039 1898 error: function(xhr, status, error) {
3040 1899 // Error loading chat history - silently continue
3041 - if (onComplete) onComplete();
3042 1900 }
3043 1901 });
3044 - } else {
3045 - if (onComplete) onComplete();
3046 1902 }
3047 1903 }
3048 1904
3049 1905
@@ -3057,12 +1913,11 @@
3057 1913 element.addEventListener(eventType, handler);
3058 1914 }
3059 1915 }
3060 1916
3061 - function showActivePdf(filename, botId) {
3062 - botId = botId || 'default';
3063 - const container = getElementDOM(botId, 'active-pdf-container');
3064 - const nameElement = getElementDOM(botId, 'active-pdf-name');
1917 + function showActivePdf(filename) {
1918 + const container = document.getElementById('active-pdf-container');
1919 + const nameElement = document.getElementById('active-pdf-name');
3065 1920
3066 1921 if (!container || !nameElement) {
3067 1922 return;
3068 1923 }
@@ -3070,12 +1925,11 @@
3070 1925 nameElement.textContent = filename;
3071 1926 container.style.display = 'flex';
3072 1927 }
3073 1928
3074 - function showActiveWord(filename, botId) {
3075 - botId = botId || 'default';
3076 - const container = getElementDOM(botId, 'active-word-container');
3077 - const nameElement = getElementDOM(botId, 'active-word-name');
1929 + function showActiveWord(filename) {
1930 + const container = document.getElementById('active-word-container');
1931 + const nameElement = document.getElementById('active-word-name');
3078 1932
3079 1933 if (!container || !nameElement) {
3080 1934 return;
3081 1935 }
@@ -3082,17 +1936,15 @@
3082 1936
3083 1937 nameElement.textContent = filename;
3084 1938 container.style.display = 'flex';
3085 1939 }
3086 -
3087 - function removeActivePdf(botId) {
3088 - botId = botId || 'default';
3089 - var instance = MxChatInstances.get(botId);
3090 - const container = getElementDOM(botId, 'active-pdf-container');
3091 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3092 -
3093 - if (!container || !nameElement || !instance.activePdfFile) return;
3094 -
1940 +
1941 + function removeActivePdf() {
1942 + const container = document.getElementById('active-pdf-container');
1943 + const nameElement = document.getElementById('active-pdf-name');
1944 +
1945 + if (!container || !nameElement || !activePdfFile) return;
1946 +
3095 1947 fetch(mxchatChat.ajax_url, {
3096 1948 method: 'POST',
3097 1949 headers: {
3098 1950 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3098,9 +1950,9 @@
3098 1950 'Content-Type': 'application/x-www-form-urlencoded',
3099 1951 },
3100 1952 body: new URLSearchParams({
3101 1953 'action': 'mxchat_remove_pdf',
3102 - 'session_id': getChatSession(botId),
1954 + 'session_id': sessionId,
3103 1955 'nonce': mxchatChat.nonce
3104 1956 })
3105 1957 })
3106 1958 .then(response => response.json())
@@ -3107,10 +1959,10 @@
3107 1959 .then(data => {
3108 1960 if (data.success) {
3109 1961 container.style.display = 'none';
3110 1962 nameElement.textContent = '';
3111 - instance.activePdfFile = null;
3112 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1963 + activePdfFile = null;
1964 + appendMessage('bot', 'PDF removed.');
3113 1965 }
3114 1966 })
3115 1967 .catch(error => {
3116 1968 // Error removing PDF - silently continue
@@ -3116,16 +1968,14 @@
3116 1968 // Error removing PDF - silently continue
3117 1969 });
3118 1970 }
3119 1971
3120 - function removeActiveWord(botId) {
3121 - botId = botId || 'default';
3122 - var instance = MxChatInstances.get(botId);
3123 - const container = getElementDOM(botId, 'active-word-container');
3124 - const nameElement = getElementDOM(botId, 'active-word-name');
3125 -
3126 - if (!container || !nameElement || !instance.activeWordFile) return;
3127 -
1972 + function removeActiveWord() {
1973 + const container = document.getElementById('active-word-container');
1974 + const nameElement = document.getElementById('active-word-name');
1975 +
1976 + if (!container || !nameElement || !activeWordFile) return;
1977 +
3128 1978 fetch(mxchatChat.ajax_url, {
3129 1979 method: 'POST',
3130 1980 headers: {
3131 1981 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3131,9 +1981,9 @@
3131 1981 'Content-Type': 'application/x-www-form-urlencoded',
3132 1982 },
3133 1983 body: new URLSearchParams({
3134 1984 'action': 'mxchat_remove_word',
3135 - 'session_id': getChatSession(botId),
1985 + 'session_id': sessionId,
3136 1986 'nonce': mxchatChat.nonce
3137 1987 })
3138 1988 })
3139 1989 .then(response => response.json())
@@ -3140,10 +1990,10 @@
3140 1990 .then(data => {
3141 1991 if (data.success) {
3142 1992 container.style.display = 'none';
3143 1993 nameElement.textContent = '';
3144 - instance.activeWordFile = null;
3145 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1994 + activeWordFile = null;
1995 + appendMessage('bot', 'Word document removed.');
3146 1996 }
3147 1997 })
3148 1998 .catch(error => {
3149 1999 // Error removing Word document - silently continue
@@ -3153,10 +2003,9 @@
3153 2003 // ====================================
3154 2004 // CONSENT & COMPLIANCE (GDPR)
3155 2005 // ====================================
3156 2006
3157 - function initializeChatVisibility(botId) {
3158 - botId = botId || 'default';
2007 + function initializeChatVisibility() {
3159 2008 const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3160 2009 mxchatChat.complianz_toggle === '1' ||
3161 2010 mxchatChat.complianz_toggle === 1;
3162 2011
@@ -3161,35 +2010,34 @@
3161 2010 mxchatChat.complianz_toggle === 1;
3162 2011
3163 2012 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3164 2013 // Initial check
3165 - checkConsentAndShowChat(botId);
2014 + checkConsentAndShowChat();
3166 2015
3167 2016 // Listen for consent changes
3168 2017 $(document).on('cmplz_status_change', function(event) {
3169 - checkConsentAndShowChat(botId);
2018 + checkConsentAndShowChat();
3170 2019 });
3171 2020 } else {
3172 2021 // If Complianz is not enabled, always show
3173 - getElement(botId, 'floating-chatbot-button')
2022 + $('#floating-chatbot-button')
3174 2023 .css('display', 'flex')
3175 2024 .removeClass('hidden no-consent')
3176 2025 .fadeTo(500, 1);
3177 -
2026 +
3178 2027 // Also check pre-chat message when Complianz is not enabled
3179 - checkPreChatDismissal(botId);
2028 + checkPreChatDismissal();
3180 2029 }
3181 2030 }
3182 2031
3183 -
3184 - function checkConsentAndShowChat(botId) {
3185 - botId = botId || 'default';
2032 +
2033 + function checkConsentAndShowChat() {
3186 2034 var consentStatus = cmplz_has_consent('marketing');
3187 2035 var consentType = complianz.consenttype;
3188 2036
3189 - let $widget = getElement(botId, 'floating-chatbot-button');
3190 - let $chatbot = getElement(botId, 'floating-chatbot');
3191 - let $preChat = getElement(botId, 'pre-chat-message');
2037 + let $widget = $('#floating-chatbot-button');
2038 + let $chatbot = $('#floating-chatbot');
2039 + let $preChat = $('#pre-chat-message');
3192 2040
3193 2041 if (consentStatus === true) {
3194 2042 $widget
3195 2043 .removeClass('no-consent')
@@ -3198,9 +2046,9 @@
3198 2046 .fadeTo(500, 1);
3199 2047 $chatbot.removeClass('no-consent');
3200 2048
3201 2049 // Show pre-chat message if not dismissed
3202 - checkPreChatDismissal(botId);
2050 + checkPreChatDismissal();
3203 2051 } else {
3204 2052 $widget
3205 2053 .addClass('no-consent')
3206 2054 .fadeTo(500, 0, function() {
@@ -3218,38 +2066,46 @@
3218 2066
3219 2067 // ====================================
3220 2068 // PRE-CHAT MESSAGE HANDLING
3221 2069 // ====================================
3222 -
3223 - function checkPreChatDismissal(botId) {
3224 - botId = botId || 'default';
3225 - try {
3226 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3227 - if (dismissedAt) {
3228 - // Re-show after 24 hours
3229 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3230 - if (elapsed < 86400000) {
3231 - getElement(botId, 'pre-chat-message').hide();
3232 - return;
2070 +
2071 + function checkPreChatDismissal() {
2072 + $.ajax({
2073 + url: mxchatChat.ajax_url,
2074 + type: 'POST',
2075 + data: {
2076 + action: 'mxchat_check_pre_chat_message_status',
2077 + _ajax_nonce: mxchatChat.nonce
2078 + },
2079 + success: function(response) {
2080 + if (response.success && !response.data.dismissed) {
2081 + $('#pre-chat-message').fadeIn(250);
2082 + } else {
2083 + $('#pre-chat-message').hide();
3233 2084 }
3234 - // Expired — clear and show again
3235 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2085 + },
2086 + error: function() {
2087 + // Error checking pre-chat dismissal - silently continue
3236 2088 }
3237 - getElement(botId, 'pre-chat-message').fadeIn(250);
3238 - } catch (e) {
3239 - // localStorage unavailable — show the message
3240 - getElement(botId, 'pre-chat-message').fadeIn(250);
3241 - }
2089 + });
3242 2090 }
3243 2091
3244 - function handlePreChatDismissal(botId) {
3245 - botId = botId || 'default';
3246 - getElement(botId, 'pre-chat-message').fadeOut(200);
3247 - try {
3248 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3249 - } catch (e) {
3250 - // localStorage unavailable — dismissal won't persist
3251 - }
2092 + function handlePreChatDismissal() {
2093 + $('#pre-chat-message').fadeOut(200);
2094 + $.ajax({
2095 + url: mxchatChat.ajax_url,
2096 + type: 'POST',
2097 + data: {
2098 + action: 'mxchat_dismiss_pre_chat_message',
2099 + _ajax_nonce: mxchatChat.nonce
2100 + },
2101 + success: function() {
2102 + $('#pre-chat-message').hide();
2103 + },
2104 + error: function() {
2105 + // Error dismissing pre-chat message - silently continue
2106 + }
2107 + });
3252 2108 }
3253 2109
3254 2110
3255 2111 // ====================================
@@ -3275,158 +2131,87 @@
3275 2131 // ====================================
3276 2132
3277 2133 $(document).on('click', '.mxchat-popular-question', function () {
3278 2134 var question = $(this).text();
3279 - var botId = getBotIdFromElement(this);
3280 -
2135 +
3281 2136 // Append the question as if the user typed it
3282 - appendMessage("user", question, '', [], false, botId);
3283 -
2137 + appendMessage("user", question);
2138 +
3284 2139 // Only collapse if there are questions
3285 - if (hasQuickQuestions(botId)) {
3286 - collapseQuickQuestions(botId);
2140 + if (hasQuickQuestions()) {
2141 + collapseQuickQuestions();
3287 2142 }
3288 -
2143 +
3289 2144 // Send the question to the server
3290 - sendMessageToChatbot(question, botId);
2145 + sendMessageToChatbot(question);
3291 2146 });
3292 2147
3293 2148 $(document).on('click', '.questions-toggle-btn', function(e) {
3294 2149 e.preventDefault();
3295 2150 e.stopPropagation();
3296 - var botId = getBotIdFromElement(this);
3297 - expandQuickQuestions(botId);
2151 + expandQuickQuestions();
3298 2152 });
3299 2153
3300 2154 $(document).on('click', '.questions-collapse-btn', function(e) {
3301 2155 e.preventDefault();
3302 2156 e.stopPropagation();
3303 - var botId = getBotIdFromElement(this);
3304 - collapseQuickQuestions(botId);
2157 + collapseQuickQuestions();
3305 2158 });
3306 2159
3307 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3308 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3309 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3310 - if (e.type === 'keydown') {
3311 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3312 - e.preventDefault();
3313 - }
3314 - var botId = getBotIdFromElement(this);
3315 - var $chatbot = getElement(botId, 'floating-chatbot');
3316 - var $badge = getElement(botId, 'chat-notification-badge');
3317 - var $preChat = getElement(botId, 'pre-chat-message');
3318 -
3319 - if ($chatbot.hasClass('hidden')) {
3320 - $chatbot.removeClass('hidden').addClass('visible')
3321 - .attr('aria-modal', 'true').attr('role', 'dialog');
3322 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3323 - $badge.hide(); // Hide notification when opening chat
2160 + // Chatbot visibility toggle handlers
2161 + $(document).on('click', '#floating-chatbot-button', function() {
2162 + var chatbot = $('#floating-chatbot');
2163 + if (chatbot.hasClass('hidden')) {
2164 + chatbot.removeClass('hidden').addClass('visible');
2165 + $(this).addClass('hidden');
2166 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3324 2167 disableScroll();
3325 - $preChat.fadeOut(250);
3326 -
3327 - // First open per page load: re-fetch behavior settings in case
3328 - // this page's inline values came from a stale full-page cache
3329 - // (plan-32db95). Idempotent — later opens are a no-op.
3330 - mxchatRefreshDynamicSettings();
3331 -
3332 - // Load chat history for returning visitors (persistence)
3333 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3334 - if (chatPersistenceEnabled) {
3335 - MxChatInstances.ensureSession(botId);
3336 - }
3337 -
3338 - // Deferred email check — only on first widget open
3339 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3340 - var instance = MxChatInstances.get(botId);
3341 - if (emailBlocker && !instance.emailCheckDone) {
3342 - instance.emailCheckDone = true;
3343 - resolveEmailState(botId);
3344 - } else if (!emailBlocker) {
3345 - // No email collection — still route through showChatContainerForBot
3346 - // so the loader is shown while chat history loads
3347 - showChatContainerForBot(botId);
3348 - }
3349 -
3350 - // Move keyboard focus into the message input after the open transition.
3351 - setTimeout(function() {
3352 - var chatInput = getElementDOM(botId, 'chat-input');
3353 - if (chatInput && !chatInput.disabled) {
3354 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3355 - }
3356 - }, 300);
2168 + $('#pre-chat-message').fadeOut(250);
3357 2169 } else {
3358 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3359 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2170 + chatbot.removeClass('visible').addClass('hidden');
2171 + $(this).removeClass('hidden');
3360 2172 enableScroll();
3361 - checkPreChatDismissal(botId);
2173 + checkPreChatDismissal();
3362 2174 }
3363 2175 });
3364 -
3365 - // Allow clicking anywhere on the title bar to close the chatbot.
3366 - // Returns keyboard focus to the launcher so keyboard users don't get
3367 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3368 - // heuristic-based so mouse-triggered close won't show a focus ring.
3369 - $(document).on('click', '.chatbot-top-bar', function() {
3370 - var botId = getBotIdFromElement(this);
3371 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3372 - var $launcher = getElement(botId, 'floating-chatbot-button');
3373 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2176 +
2177 + $(document).on('click', '#exit-chat-button', function() {
2178 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2179 + $('#floating-chatbot-button').removeClass('hidden');
3374 2180 enableScroll();
3375 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3376 2181 });
3377 -
3378 - // Global Escape-key handler — closes any visible chat widget and
3379 - // returns focus to its launcher. Standard modal-dismissal pattern;
3380 - // pairs with aria-modal="true" set on the widget when it opens.
3381 - $(document).on('keydown', function(e) {
3382 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3383 - var $visible = $('.floating-chatbot.visible');
3384 - if (!$visible.length) return;
3385 - e.preventDefault();
3386 - $visible.each(function() {
3387 - var botId = getBotIdFromElement(this);
3388 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3389 - var $launcher = getElement(botId, 'floating-chatbot-button');
3390 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3391 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3392 - });
3393 - enableScroll();
3394 - });
3395 -
2182 +
3396 2183 $(document).on('click', '.close-pre-chat-message', function(e) {
3397 2184 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3398 - var botId = getBotIdFromElement(this);
3399 - handlePreChatDismissal(botId);
2185 + $('#pre-chat-message').fadeOut(200, function() {
2186 + $(this).remove();
2187 + });
3400 2188 });
2189 +
3401 2190
3402 -
3403 - // PDF upload button handlers - use class selector
3404 - $(document).on('click', '.pdf-upload-btn', function() {
3405 - var botId = getBotIdFromElement(this);
3406 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3407 - if (pdfInput) pdfInput.click();
3408 - });
3409 -
3410 - // Word upload button handlers - use class selector
3411 - $(document).on('click', '.word-upload-btn', function() {
3412 - var botId = getBotIdFromElement(this);
3413 - var wordInput = getElementDOM(botId, 'word-upload');
3414 - if (wordInput) wordInput.click();
3415 - });
2191 + // PDF upload button handlers
2192 + if (document.getElementById('pdf-upload-btn')) {
2193 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2194 + document.getElementById('pdf-upload').click();
2195 + });
2196 + }
3416 2197
3417 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3418 - $(document).on('change', '.pdf-upload', async function(e) {
3419 - var botId = getBotIdFromElement(this);
3420 - var instance = MxChatInstances.get(botId);
3421 - const file = this.files[0];
3422 - const sessionId = MxChatInstances.ensureSession(botId);
3423 -
2198 + // Word upload button handlers
2199 + if (document.getElementById('word-upload-btn')) {
2200 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2201 + document.getElementById('word-upload').click();
2202 + });
2203 + }
2204 +
2205 + // PDF file input change handler
2206 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2207 + const file = e.target.files[0];
2208 +
3424 2209 if (!file || file.type !== 'application/pdf') {
3425 2210 alert('Please select a valid PDF file.');
3426 2211 return;
3427 2212 }
3428 -
2213 +
3429 2214 if (!sessionId) {
3430 2215 alert('Error: No session ID found');
3431 2216 return;
3432 2217 }
@@ -3434,49 +2219,47 @@
3434 2219 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3435 2220 alert('Error: Ajax configuration missing');
3436 2221 return;
3437 2222 }
3438 -
2223 +
3439 2224 // Disable buttons and show loading state
3440 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3441 - const sendBtn = getElementDOM(botId, 'send-button');
3442 - if (!uploadBtn) return;
2225 + const uploadBtn = document.getElementById('pdf-upload-btn');
2226 + const sendBtn = document.getElementById('send-button');
3443 2227 const originalBtnContent = uploadBtn.innerHTML;
3444 -
2228 +
3445 2229 try {
3446 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3447 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3448 2230 const formData = new FormData();
3449 2231 formData.append('action', 'mxchat_upload_pdf');
3450 2232 formData.append('pdf_file', file);
3451 2233 formData.append('session_id', sessionId);
3452 2234 formData.append('nonce', mxchatChat.nonce);
3453 -
2235 +
3454 2236 uploadBtn.disabled = true;
3455 - if (sendBtn) sendBtn.disabled = true;
2237 + sendBtn.disabled = true;
3456 2238 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3457 2239 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3458 2240 </svg>`;
3459 -
2241 +
3460 2242 const response = await fetch(mxchatChat.ajax_url, {
3461 2243 method: 'POST',
3462 2244 body: formData
3463 2245 });
3464 -
2246 +
3465 2247 const data = await response.json();
3466 -
2248 +
3467 2249 if (data.success) {
3468 2250 // Hide popular questions if they exist
3469 - if (hasQuickQuestions(botId)) {
3470 - collapseQuickQuestions(botId);
2251 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2252 + if (hasQuickQuestions()) {
2253 + collapseQuickQuestions();
3471 2254 }
3472 -
2255 +
3473 2256 // Show the active PDF name
3474 - showActivePdf(data.data.filename, botId);
3475 -
3476 - appendMessage('bot', data.data.message, '', [], false, botId);
3477 - scrollToBottom(botId);
3478 - instance.activePdfFile = data.data.filename;
2257 + showActivePdf(data.data.filename);
2258 +
2259 + appendMessage('bot', data.data.message);
2260 + scrollToBottom();
2261 + activePdfFile = data.data.filename;
3479 2262 } else {
3480 2263 alert('Failed to upload PDF. Please try again.');
3481 2264 }
3482 2265 } catch (error) {
@@ -3482,76 +2265,66 @@
3482 2265 } catch (error) {
3483 2266 alert('Error uploading file. Please try again.');
3484 2267 } finally {
3485 2268 uploadBtn.disabled = false;
3486 - if (sendBtn) sendBtn.disabled = false;
2269 + sendBtn.disabled = false;
3487 2270 uploadBtn.innerHTML = originalBtnContent;
3488 2271 this.value = ''; // Reset file input
3489 2272 }
3490 2273 });
3491 2274
3492 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3493 - $(document).on('change', '.word-upload', async function(e) {
3494 - var botId = getBotIdFromElement(this);
3495 - var instance = MxChatInstances.get(botId);
3496 - const file = this.files[0];
3497 - const sessionId = MxChatInstances.ensureSession(botId);
3498 -
2275 + // Word file input change handler
2276 + addSafeEventListener('word-upload', 'change', async function(e) {
2277 + const file = e.target.files[0];
2278 +
3499 2279 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3500 2280 alert('Please select a valid Word document (.docx).');
3501 2281 return;
3502 2282 }
3503 -
2283 +
3504 2284 if (!sessionId) {
3505 2285 alert('Error: No session ID found');
3506 2286 return;
3507 2287 }
3508 2288
3509 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3510 - alert('Error: Ajax configuration missing');
3511 - return;
3512 - }
3513 -
3514 2289 // Disable buttons and show loading state
3515 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3516 - const sendBtn = getElementDOM(botId, 'send-button');
3517 - if (!uploadBtn) return;
2290 + const uploadBtn = document.getElementById('word-upload-btn');
2291 + const sendBtn = document.getElementById('send-button');
3518 2292 const originalBtnContent = uploadBtn.innerHTML;
3519 -
2293 +
3520 2294 try {
3521 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3522 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3523 2295 const formData = new FormData();
3524 2296 formData.append('action', 'mxchat_upload_word');
3525 2297 formData.append('word_file', file);
3526 2298 formData.append('session_id', sessionId);
3527 2299 formData.append('nonce', mxchatChat.nonce);
3528 -
2300 +
3529 2301 uploadBtn.disabled = true;
3530 - if (sendBtn) sendBtn.disabled = true;
2302 + sendBtn.disabled = true;
3531 2303 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3532 2304 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3533 2305 </svg>`;
3534 -
2306 +
3535 2307 const response = await fetch(mxchatChat.ajax_url, {
3536 2308 method: 'POST',
3537 2309 body: formData
3538 2310 });
3539 -
2311 +
3540 2312 const data = await response.json();
3541 -
2313 +
3542 2314 if (data.success) {
3543 2315 // Hide popular questions if they exist
3544 - if (hasQuickQuestions(botId)) {
3545 - collapseQuickQuestions(botId);
2316 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2317 + if (hasQuickQuestions()) {
2318 + collapseQuickQuestions();
3546 2319 }
3547 -
2320 +
3548 2321 // Show the active Word document name
3549 - showActiveWord(data.data.filename, botId);
3550 -
3551 - appendMessage('bot', data.data.message, '', [], false, botId);
3552 - scrollToBottom(botId);
3553 - instance.activeWordFile = data.data.filename;
2322 + showActiveWord(data.data.filename);
2323 +
2324 + appendMessage('bot', data.data.message);
2325 + scrollToBottom();
2326 + activeWordFile = data.data.filename;
3554 2327 } else {
3555 2328 alert('Failed to upload Word document. Please try again.');
3556 2329 }
3557 2330 } catch (error) {
@@ -3557,25 +2330,25 @@
3557 2330 } catch (error) {
3558 2331 alert('Error uploading file. Please try again.');
3559 2332 } finally {
3560 2333 uploadBtn.disabled = false;
3561 - if (sendBtn) sendBtn.disabled = false;
2334 + sendBtn.disabled = false;
3562 2335 uploadBtn.innerHTML = originalBtnContent;
3563 2336 this.value = ''; // Reset file input
3564 2337 }
3565 2338 });
3566 2339
3567 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3568 - $(document).on('click', '.remove-pdf-btn', function(e) {
2340 + // Remove button click handlers
2341 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3569 2342 e.preventDefault();
3570 2343 e.stopPropagation();
3571 - removeActivePdf(getBotIdFromElement(this));
2344 + removeActivePdf();
3572 2345 });
3573 -
3574 - $(document).on('click', '.remove-word-btn', function(e) {
2346 +
2347 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3575 2348 e.preventDefault();
3576 2349 e.stopPropagation();
3577 - removeActiveWord(getBotIdFromElement(this));
2350 + removeActiveWord();
3578 2351 });
3579 2352
3580 2353 // Window resize handlers
3581 2354 $(window).on('resize orientationchange', function() {
@@ -3613,497 +2386,431 @@
3613 2386 });
3614 2387
3615 2388
3616 2389 // ====================================
3617 -// INIT LOADER & CHAT CONTAINER HELPERS
2390 +// EMAIL COLLECTION SETUP - FIXED VERSION
3618 2391 // ====================================
3619 -// These must be outside the email collection block so they're always available
3620 -// (used by persistence loading even when email collection is off)
3621 -
3622 -function showInitLoader(botId) {
3623 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3624 - if (loader) loader.style.display = 'flex';
3625 -}
3626 -
3627 -function hideInitLoader(botId) {
3628 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3629 - if (loader) loader.style.display = 'none';
3630 -}
3631 -
3632 -function showEmailFormForBot(botId) {
3633 - hideInitLoader(botId);
3634 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3635 - var chatContainer = getElementDOM(botId, 'chat-container');
3636 - if (emailBlocker) emailBlocker.style.display = 'flex';
3637 - if (chatContainer) chatContainer.style.display = 'none';
3638 -}
3639 -
3640 -function showChatContainerForBot(botId) {
3641 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3642 - var chatContainer = getElementDOM(botId, 'chat-container');
3643 - if (emailBlocker) emailBlocker.style.display = 'none';
3644 -
3645 - var instance = MxChatInstances.get(botId);
3646 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3647 -
3648 - // If persistence is on and history hasn't loaded yet, show loader
3649 - // while history loads to prevent flash of empty chat
3650 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3651 - if (chatContainer) chatContainer.style.display = 'none';
3652 - showInitLoader(botId);
3653 - loadChatHistory(botId, function() {
3654 - hideInitLoader(botId);
3655 - if (chatContainer) chatContainer.style.display = 'flex';
3656 - scrollToBottom(botId, true);
3657 - });
3658 - } else {
3659 - hideInitLoader(botId);
3660 - if (chatContainer) chatContainer.style.display = 'flex';
3661 - if (typeof loadChatHistory === 'function') {
3662 - loadChatHistory(botId);
3663 - }
3664 - }
3665 -}
3666 -
3667 -// ====================================
3668 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3669 -// ====================================
3670 2392 // Only run email collection setup if it's enabled
3671 2393 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2394 + // Email collection form setup and handlers
2395 + const emailForm = document.getElementById('email-collection-form');
2396 + const emailBlocker = document.getElementById('email-blocker');
2397 + const chatbotWrapper = document.getElementById('chat-container');
3672 2398
3673 - // Track submitting state per bot
3674 - const emailSubmittingState = {};
2399 + if (emailForm && emailBlocker && chatbotWrapper) {
2400 +
2401 + // Add loading state management
2402 + let isSubmitting = false;
2403 +
2404 + // Optimized UI transition functions
2405 + function showEmailForm() {
2406 + emailBlocker.style.display = 'flex';
2407 + chatbotWrapper.style.display = 'none';
2408 + }
3675 2409
3676 - // Add CSS animations for email form (once globally)
3677 - if (!document.getElementById('email-error-styles')) {
3678 - const style = document.createElement('style');
3679 - style.id = 'email-error-styles';
3680 - style.textContent = `
3681 - @keyframes fadeInError {
3682 - from { opacity: 0; transform: translateY(-5px); }
3683 - to { opacity: 1; transform: translateY(0); }
2410 + function showChatContainer() {
2411 + // Show chat immediately without delay
2412 + emailBlocker.style.display = 'none';
2413 + chatbotWrapper.style.display = 'flex';
2414 +
2415 + // Load chat history only after showing chat container
2416 + if (typeof loadChatHistory === 'function') {
2417 + loadChatHistory();
3684 2418 }
3685 - .email-input-shake {
3686 - animation: shake 0.5s ease-in-out;
3687 - }
3688 - @keyframes shake {
3689 - 0%, 100% { transform: translateX(0); }
3690 - 25% { transform: translateX(-5px); }
3691 - 75% { transform: translateX(5px); }
3692 - }
3693 - @keyframes spin {
3694 - from { transform: rotate(0deg); }
3695 - to { transform: rotate(360deg); }
3696 - }
3697 - .email-spinner {
3698 - display: inline-block;
3699 - vertical-align: middle;
3700 - }
3701 - `;
3702 - document.head.appendChild(style);
3703 - }
2419 + }
3704 2420
3705 - function isValidEmailAddress(email) {
3706 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3707 - return emailRegex.test(email.trim()) && email.length <= 254;
3708 - }
2421 + // Enhanced email validation
2422 + function isValidEmail(email) {
2423 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2424 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2425 + }
3709 2426
3710 - function isValidNameInput(name) {
3711 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3712 - }
2427 + // Enhanced name validation
2428 + function isValidName(name) {
2429 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2430 + }
3713 2431
3714 - /**
3715 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3716 - * @param {string} botId - The bot instance ID
3717 - * @param {string} visitorName - The visitor's name to insert
3718 - */
3719 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3720 - var chatBox = getElementDOM(botId, 'chat-box');
3721 - if (!chatBox) return;
3722 -
3723 - // Find the first bot message (intro message)
3724 - var introMessage = chatBox.querySelector('.bot-message');
3725 - if (!introMessage) return;
3726 -
3727 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3728 - if (!messageContent) return;
3729 -
3730 - var html = messageContent.innerHTML;
3731 -
3732 - // Replace {visitor_name} placeholder (case-insensitive)
3733 - if (visitorName && visitorName.trim()) {
3734 - // Escape HTML to prevent XSS
3735 - var safeName = $('<div>').text(visitorName.trim()).html();
3736 - html = html.replace(/\{visitor_name\}/gi, safeName);
3737 - } else {
3738 - // Remove placeholder and clean up spacing if no name provided
3739 - html = html.replace(/\{visitor_name\}/gi, '');
3740 - // Clean up any double spaces that might result
3741 - html = html.replace(/\s{2,}/g, ' ').trim();
2432 + // Show loading state with spinner
2433 + function setSubmissionState(loading) {
2434 + const submitButton = document.getElementById('email-submit-button');
2435 + const emailInput = document.getElementById('user-email');
2436 + const nameInput = document.getElementById('user-name');
2437 +
2438 + if (loading) {
2439 + isSubmitting = true;
2440 + if (submitButton) submitButton.disabled = true;
2441 + if (emailInput) emailInput.disabled = true;
2442 + if (nameInput) nameInput.disabled = true;
2443 +
2444 + // Store original content and add spinner
2445 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2446 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2447 +
2448 + // Add loading spinner while keeping original text
2449 + const originalText = submitButton.textContent;
2450 + submitButton.innerHTML = `
2451 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2452 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2453 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2454 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2455 + </circle>
2456 + </svg>
2457 + ${originalText}
2458 + `;
2459 +
2460 + submitButton.style.opacity = '0.8';
2461 + }
2462 + } else {
2463 + isSubmitting = false;
2464 + if (submitButton) submitButton.disabled = false;
2465 + if (emailInput) emailInput.disabled = false;
2466 + if (nameInput) nameInput.disabled = false;
2467 +
2468 + // Restore original content
2469 + if (submitButton) {
2470 + const originalHtml = submitButton.getAttribute('data-original-html');
2471 + if (originalHtml) {
2472 + submitButton.innerHTML = originalHtml;
2473 + }
2474 + submitButton.style.opacity = '1';
2475 + }
2476 + }
3742 2477 }
3743 2478
3744 - messageContent.innerHTML = html;
3745 - }
3746 -
3747 - function setEmailSubmissionState(botId, loading) {
3748 - var submitButton = getElementDOM(botId, 'email-submit-button');
3749 - var emailInput = getElementDOM(botId, 'user-email');
3750 - var nameInput = getElementDOM(botId, 'user-name');
3751 -
3752 - if (loading) {
3753 - emailSubmittingState[botId] = true;
3754 - if (submitButton) submitButton.disabled = true;
3755 - if (emailInput) emailInput.disabled = true;
3756 - if (nameInput) nameInput.disabled = true;
3757 -
3758 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3759 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3760 - const originalText = submitButton.textContent;
3761 - submitButton.innerHTML = `
3762 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3763 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3764 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3765 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3766 - </circle>
3767 - </svg>
3768 - ${originalText}
2479 + // Error display functions
2480 + function showEmailError(message) {
2481 + clearEmailError();
2482 +
2483 + const errorDiv = document.createElement('div');
2484 + errorDiv.className = 'email-error';
2485 + errorDiv.style.cssText = `
2486 + color: #e74c3c;
2487 + font-size: 12px;
2488 + margin-top: 8px;
2489 + padding: 4px 0;
2490 + animation: fadeInError 0.3s ease;
2491 + `;
2492 + errorDiv.textContent = message;
2493 +
2494 + // Add CSS animation if not already present
2495 + if (!document.getElementById('email-error-styles')) {
2496 + const style = document.createElement('style');
2497 + style.id = 'email-error-styles';
2498 + style.textContent = `
2499 + @keyframes fadeInError {
2500 + from { opacity: 0; transform: translateY(-5px); }
2501 + to { opacity: 1; transform: translateY(0); }
2502 + }
2503 + .email-input-shake {
2504 + animation: shake 0.5s ease-in-out;
2505 + }
2506 + @keyframes shake {
2507 + 0%, 100% { transform: translateX(0); }
2508 + 25% { transform: translateX(-5px); }
2509 + 75% { transform: translateX(5px); }
2510 + }
2511 + @keyframes spin {
2512 + from { transform: rotate(0deg); }
2513 + to { transform: rotate(360deg); }
2514 + }
2515 + .email-spinner {
2516 + display: inline-block;
2517 + vertical-align: middle;
2518 + }
3769 2519 `;
3770 - submitButton.style.opacity = '0.8';
2520 + document.head.appendChild(style);
3771 2521 }
3772 - } else {
3773 - emailSubmittingState[botId] = false;
3774 - if (submitButton) submitButton.disabled = false;
3775 - if (emailInput) emailInput.disabled = false;
3776 - if (nameInput) nameInput.disabled = false;
3777 -
3778 - if (submitButton) {
3779 - const originalHtml = submitButton.getAttribute('data-original-html');
3780 - if (originalHtml) {
3781 - submitButton.innerHTML = originalHtml;
3782 - }
3783 - submitButton.style.opacity = '1';
2522 +
2523 + emailForm.appendChild(errorDiv);
2524 +
2525 + // Add shake animation to inputs
2526 + const emailInput = document.getElementById('user-email');
2527 + const nameInput = document.getElementById('user-name');
2528 +
2529 + if (emailInput) {
2530 + emailInput.classList.add('email-input-shake');
2531 + setTimeout(() => {
2532 + emailInput.classList.remove('email-input-shake');
2533 + }, 500);
3784 2534 }
2535 +
2536 + if (nameInput) {
2537 + nameInput.classList.add('email-input-shake');
2538 + setTimeout(() => {
2539 + nameInput.classList.remove('email-input-shake');
2540 + }, 500);
2541 + }
3785 2542 }
3786 - }
3787 2543
3788 - function showEmailError(botId, message) {
3789 - clearEmailError(botId);
3790 -
3791 - var emailForm = getElementDOM(botId, 'email-collection-form');
3792 - if (!emailForm) return;
3793 -
3794 - const errorDiv = document.createElement('div');
3795 - errorDiv.className = 'email-error';
3796 - errorDiv.style.cssText = `
3797 - color: #e74c3c;
3798 - font-size: 12px;
3799 - margin-top: 8px;
3800 - padding: 4px 0;
3801 - animation: fadeInError 0.3s ease;
3802 - `;
3803 - errorDiv.textContent = message;
3804 - emailForm.appendChild(errorDiv);
3805 -
3806 - // Add shake animation to inputs
3807 - var emailInput = getElementDOM(botId, 'user-email');
3808 - var nameInput = getElementDOM(botId, 'user-name');
3809 -
3810 - if (emailInput) {
3811 - emailInput.classList.add('email-input-shake');
3812 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3813 - }
3814 - if (nameInput) {
3815 - nameInput.classList.add('email-input-shake');
3816 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3817 - }
3818 - }
3819 -
3820 - function clearEmailError(botId) {
3821 - var emailForm = getElementDOM(botId, 'email-collection-form');
3822 - if (emailForm) {
2544 + function clearEmailError() {
3823 2545 const existingErrors = emailForm.querySelectorAll('.email-error');
3824 2546 existingErrors.forEach(error => error.remove());
3825 2547 }
3826 - }
3827 2548
3828 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3829 - function resolveEmailState(botId) {
3830 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3831 - if (mxchatChat.initial_email_state.show_email_form) {
3832 - showEmailFormForBot(botId);
3833 - } else {
3834 - showChatContainerForBot(botId);
3835 - }
3836 - } else {
3837 - checkSessionAndEmailForBot(botId);
3838 - }
3839 - }
2549 + // MAIN FORM SUBMIT HANDLER
2550 + // Remove any existing event listeners first
2551 + emailForm.removeEventListener('submit', handleFormSubmit);
3840 2552
3841 - function checkSessionAndEmailForBot(botId) {
3842 - const sessionId = MxChatInstances.ensureSession(botId);
2553 + // Add the form submit handler
2554 + emailForm.addEventListener('submit', handleFormSubmit);
3843 2555
3844 - // Hide both panels while we check — show loader instead
3845 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3846 - var chatContainer = getElementDOM(botId, 'chat-container');
3847 - if (emailBlocker) emailBlocker.style.display = 'none';
3848 - if (chatContainer) chatContainer.style.display = 'none';
3849 - showInitLoader(botId);
2556 + function handleFormSubmit(event) {
2557 + event.preventDefault();
2558 + event.stopPropagation();
3850 2559
3851 - fetch(mxchatChat.ajax_url, {
3852 - method: 'POST',
3853 - headers: {
3854 - 'Content-Type': 'application/x-www-form-urlencoded',
3855 - },
3856 - body: new URLSearchParams({
3857 - action: 'mxchat_check_email_provided',
3858 - session_id: sessionId,
3859 - nonce: mxchatChat.nonce,
3860 - })
3861 - })
3862 - .then((response) => {
3863 - if (!response.ok) {
3864 - throw new Error(`HTTP error! status: ${response.status}`);
2560 + // Prevent double submission
2561 + if (isSubmitting) {
2562 + return false;
3865 2563 }
3866 - return response.json();
3867 - })
3868 - .then((data) => {
3869 - if (data.success) {
3870 - if (data.data.logged_in || data.data.email) {
3871 - showChatContainerForBot(botId);
3872 - } else {
3873 - showEmailFormForBot(botId);
3874 - }
3875 - } else {
3876 - showEmailFormForBot(botId);
3877 - }
3878 - })
3879 - .catch((error) => {
3880 - showEmailFormForBot(botId);
3881 - });
3882 - }
3883 2564
3884 - // Event delegation for email form submission
3885 - $(document).on('submit', '.email-collection-form', function(e) {
3886 - e.preventDefault();
3887 - e.stopPropagation();
2565 + const userEmail = document.getElementById('user-email').value.trim();
2566 + const nameInput = document.getElementById('user-name');
2567 + const userName = nameInput ? nameInput.value.trim() : '';
2568 + const sessionId = getChatSession();
3888 2569
3889 - var botId = getBotIdFromElement(this);
2570 + // Validate email before submission
2571 + if (!userEmail) {
2572 + showEmailError('Please enter your email address.');
2573 + return false;
2574 + }
3890 2575
3891 - // Prevent double submission
3892 - if (emailSubmittingState[botId]) {
3893 - return false;
3894 - }
2576 + if (!isValidEmail(userEmail)) {
2577 + showEmailError('Please enter a valid email address.');
2578 + return false;
2579 + }
3895 2580
3896 - var emailInput = getElementDOM(botId, 'user-email');
3897 - var nameInput = getElementDOM(botId, 'user-name');
3898 - var userEmail = emailInput ? emailInput.value.trim() : '';
3899 - var userName = nameInput ? nameInput.value.trim() : '';
3900 - var sessionId = MxChatInstances.ensureSession(botId);
2581 + // Validate name if field exists
2582 + if (nameInput && !isValidName(userName)) {
2583 + showEmailError('Please enter a valid name (2-100 characters).');
2584 + return false;
2585 + }
3901 2586
3902 - // Validate email
3903 - if (!userEmail) {
3904 - showEmailError(botId, 'Please enter your email address.');
3905 - return false;
3906 - }
2587 + // Clear any existing errors
2588 + clearEmailError();
2589 + setSubmissionState(true);
3907 2590
3908 - if (!isValidEmailAddress(userEmail)) {
3909 - showEmailError(botId, 'Please enter a valid email address.');
3910 - return false;
3911 - }
2591 + // Prepare form data with optional name
2592 + const formData = new URLSearchParams({
2593 + action: 'mxchat_handle_save_email_and_response',
2594 + email: userEmail,
2595 + session_id: sessionId,
2596 + nonce: mxchatChat.nonce,
2597 + });
3912 2598
3913 - // Validate name if field exists and has content
3914 - if (nameInput && userName && !isValidNameInput(userName)) {
3915 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3916 - return false;
3917 - }
2599 + // Add name to form data if provided
2600 + if (userName) {
2601 + formData.append('name', userName);
2602 + }
3918 2603
3919 - clearEmailError(botId);
3920 - setEmailSubmissionState(botId, true);
2604 + fetch(mxchatChat.ajax_url, {
2605 + method: 'POST',
2606 + headers: {
2607 + 'Content-Type': 'application/x-www-form-urlencoded',
2608 + },
2609 + body: formData
2610 + })
2611 + .then((response) => {
2612 + if (!response.ok) {
2613 + throw new Error(`HTTP error! status: ${response.status}`);
2614 + }
2615 + return response.json();
2616 + })
2617 + .then((data) => {
2618 + setSubmissionState(false);
3921 2619
3922 - // Prepare form data
3923 - const formData = new URLSearchParams({
3924 - action: 'mxchat_handle_save_email_and_response',
3925 - email: userEmail,
3926 - session_id: sessionId,
3927 - nonce: mxchatChat.nonce,
3928 - });
2620 + if (data.success) {
2621 + // Show chat immediately
2622 + showChatContainer();
3929 2623
3930 - if (userName) {
3931 - formData.append('name', userName);
2624 + // Handle bot response if provided
2625 + if (data.message && typeof appendMessage === 'function') {
2626 + setTimeout(() => {
2627 + appendMessage('bot', data.message);
2628 + if (typeof scrollToBottom === 'function') {
2629 + scrollToBottom();
2630 + }
2631 + }, 100);
2632 + }
2633 + } else {
2634 + showEmailError(data.message || 'Failed to save email. Please try again.');
2635 + }
2636 + })
2637 + .catch((error) => {
2638 + setSubmissionState(false);
2639 + showEmailError('An error occurred. Please try again.');
2640 + });
2641 +
2642 + return false; // Extra prevention
3932 2643 }
3933 2644
3934 - fetch(mxchatChat.ajax_url, {
3935 - method: 'POST',
3936 - headers: {
3937 - 'Content-Type': 'application/x-www-form-urlencoded',
3938 - },
3939 - body: formData
3940 - })
3941 - .then((response) => {
3942 - if (!response.ok) {
3943 - throw new Error(`HTTP error! status: ${response.status}`);
3944 - }
3945 - return response.json();
3946 - })
3947 - .then((data) => {
3948 - setEmailSubmissionState(botId, false);
2645 + // Real-time email validation
2646 + const emailInput = document.getElementById('user-email');
2647 + if (emailInput) {
2648 + let validationTimeout;
2649 +
2650 + emailInput.addEventListener('input', function() {
2651 + // Clear previous validation timeout
2652 + if (validationTimeout) {
2653 + clearTimeout(validationTimeout);
2654 + }
2655 +
2656 + // Debounce validation
2657 + validationTimeout = setTimeout(() => {
2658 + const email = this.value.trim();
2659 + clearEmailError();
2660 +
2661 + if (email && !isValidEmail(email)) {
2662 + showEmailError('Please enter a valid email address.');
2663 + }
2664 + }, 500);
2665 + });
3949 2666
3950 - if (data.success) {
3951 - showChatContainerForBot(botId);
2667 + // Handle Enter key
2668 + emailInput.addEventListener('keypress', function(e) {
2669 + if (e.key === 'Enter' && !isSubmitting) {
2670 + e.preventDefault();
2671 + emailForm.dispatchEvent(new Event('submit'));
2672 + }
2673 + });
2674 + }
3952 2675
3953 - // Replace {visitor_name} placeholder in intro message with actual name
3954 - if (userName) {
3955 - replaceVisitorNamePlaceholder(botId, userName);
3956 - } else {
3957 - // Remove placeholder if no name provided
3958 - replaceVisitorNamePlaceholder(botId, '');
2676 + // Real-time name validation
2677 + const nameInput = document.getElementById('user-name');
2678 + if (nameInput) {
2679 + let nameValidationTimeout;
2680 +
2681 + nameInput.addEventListener('input', function() {
2682 + // Clear previous validation timeout
2683 + if (nameValidationTimeout) {
2684 + clearTimeout(nameValidationTimeout);
3959 2685 }
2686 +
2687 + // Debounce validation
2688 + nameValidationTimeout = setTimeout(() => {
2689 + const name = this.value.trim();
2690 + clearEmailError();
2691 +
2692 + if (name && !isValidName(name)) {
2693 + showEmailError('Name must be between 2 and 100 characters.');
2694 + }
2695 + }, 500);
2696 + });
3960 2697
3961 - if (data.message && typeof appendMessage === 'function') {
3962 - setTimeout(() => {
3963 - appendMessage('bot', data.message, '', [], false, botId);
3964 - if (typeof scrollToBottom === 'function') {
3965 - scrollToBottom(botId);
3966 - }
3967 - }, 100);
2698 + // Handle Enter key
2699 + nameInput.addEventListener('keypress', function(e) {
2700 + if (e.key === 'Enter' && !isSubmitting) {
2701 + e.preventDefault();
2702 + emailForm.dispatchEvent(new Event('submit'));
3968 2703 }
2704 + });
2705 + }
2706 +
2707 + // Initial state check
2708 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2709 + const emailState = mxchatChat.initial_email_state;
2710 + if (emailState.show_email_form) {
2711 + showEmailForm();
3969 2712 } else {
3970 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2713 + showChatContainer();
3971 2714 }
3972 - })
3973 - .catch((error) => {
3974 - setEmailSubmissionState(botId, false);
3975 - showEmailError(botId, 'An error occurred. Please try again.');
3976 - });
3977 -
3978 - return false;
3979 - });
3980 -
3981 - // Real-time email validation using event delegation
3982 - $(document).on('input', '.mxchat-email-input', function() {
3983 - var botId = getBotIdFromElement(this);
3984 - var $input = $(this);
3985 -
3986 - // Clear previous timeout
3987 - clearTimeout($input.data('validationTimeout'));
3988 -
3989 - // Debounce validation
3990 - var timeout = setTimeout(() => {
3991 - var email = this.value.trim();
3992 - clearEmailError(botId);
3993 -
3994 - if (email && !isValidEmailAddress(email)) {
3995 - showEmailError(botId, 'Please enter a valid email address.');
3996 - }
3997 - }, 500);
3998 -
3999 - $input.data('validationTimeout', timeout);
4000 - });
4001 -
4002 - // Handle Enter key in email input
4003 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4004 - if (e.key === 'Enter') {
4005 - e.preventDefault();
4006 - var botId = getBotIdFromElement(this);
4007 - if (!emailSubmittingState[botId]) {
4008 - $(this).closest('.email-collection-form').submit();
4009 - }
2715 + } else {
2716 + // Check email status via AJAX
2717 + setTimeout(checkSessionAndEmail, 100);
4010 2718 }
4011 - });
4012 2719
4013 - // Handle Enter key in name input
4014 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4015 - if (e.key === 'Enter') {
4016 - e.preventDefault();
4017 - var botId = getBotIdFromElement(this);
4018 - if (!emailSubmittingState[botId]) {
4019 - $(this).closest('.email-collection-form').submit();
4020 - }
2720 + // Check if email exists for the current session
2721 + function checkSessionAndEmail() {
2722 + const sessionId = getChatSession();
2723 +
2724 + fetch(mxchatChat.ajax_url, {
2725 + method: 'POST',
2726 + headers: {
2727 + 'Content-Type': 'application/x-www-form-urlencoded',
2728 + },
2729 + body: new URLSearchParams({
2730 + action: 'mxchat_check_email_provided',
2731 + session_id: sessionId,
2732 + nonce: mxchatChat.nonce,
2733 + })
2734 + })
2735 + .then((response) => {
2736 + if (!response.ok) {
2737 + throw new Error(`HTTP error! status: ${response.status}`);
2738 + }
2739 + return response.json();
2740 + })
2741 + .then((data) => {
2742 + if (data.success) {
2743 + if (data.data.logged_in || data.data.email) {
2744 + showChatContainer();
2745 + } else {
2746 + showEmailForm();
2747 + }
2748 + } else {
2749 + // On error, default to showing email form
2750 + showEmailForm();
2751 + }
2752 + })
2753 + .catch((error) => {
2754 + // Email check failed - default to email form
2755 + showEmailForm();
2756 + });
4021 2757 }
4022 - });
4023 2758
4024 - // Initialize email check for all bot instances
4025 - // For floating bots: defer until widget is opened (zero passive AJAX)
4026 - // For embedded bots: check immediately since the form is visible
4027 - $('.mxchat-chatbot-wrapper').each(function() {
4028 - var botId = $(this).data('bot-id') || 'default';
4029 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4030 -
4031 - if (emailBlocker) {
4032 - if (isEmbeddedBot(botId)) {
4033 - // Embedded bots are always visible — check now
4034 - resolveEmailState(botId);
4035 - }
4036 - // Floating bots: handled in the widget open handler
4037 - } else if (isEmbeddedBot(botId)) {
4038 - // Embedded bot, no email collection — load history with loader
4039 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4040 - if (chatPersistenceEnabled) {
4041 - MxChatInstances.ensureSession(botId);
4042 - showChatContainerForBot(botId);
4043 - }
4044 - }
4045 - });
2759 + } else {
2760 + // Email collection is enabled but essential elements are missing - silently continue
2761 + }
4046 2762 }
4047 2763
4048 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4049 - $(document).on('click', '.pre-chat-message', function() {
4050 - var botId = getBotIdFromElement(this);
4051 - var $chatbot = getElement(botId, 'floating-chatbot');
4052 - if ($chatbot.hasClass('hidden')) {
4053 - $chatbot.removeClass('hidden').addClass('visible');
4054 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
4055 - handlePreChatDismissal(botId);
2764 + // Open chatbot when pre-chat message is clicked
2765 + $(document).on('click', '#pre-chat-message', function() {
2766 + var chatbot = $('#floating-chatbot');
2767 + if (chatbot.hasClass('hidden')) {
2768 + chatbot.removeClass('hidden').addClass('visible');
2769 + $('#floating-chatbot-button').addClass('hidden');
2770 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
4056 2771 disableScroll(); // Disable scroll when chatbot opens
4057 -
4058 - // Load chat history for returning visitors (persistence)
4059 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4060 - if (chatPersistenceEnabled) {
4061 - MxChatInstances.ensureSession(botId);
4062 - }
4063 -
4064 - // Deferred email check — only on first widget open
4065 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4066 - var instance = MxChatInstances.get(botId);
4067 - if (emailBlocker && !instance.emailCheckDone) {
4068 - instance.emailCheckDone = true;
4069 - resolveEmailState(botId);
4070 - } else if (!emailBlocker) {
4071 - showChatContainerForBot(botId);
4072 - }
4073 2772 }
4074 2773 });
4075 2774
4076 - // Legacy duplicate close handler removed — handled by single event delegation above
2775 + var closeButton = document.querySelector('.close-pre-chat-message');
2776 + if (closeButton) {
2777 + closeButton.addEventListener('click', function() {
2778 + $('#pre-chat-message').fadeOut(200); // Hide the message
4077 2779
4078 -
4079 -function hasQuickQuestions(botId) {
4080 - botId = botId || 'default';
4081 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4082 - if (!questionsContainer) return false;
4083 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2780 + // Send an AJAX request to set the transient flag for 24 hours
2781 + $.ajax({
2782 + url: mxchatChat.ajax_url,
2783 + type: 'POST',
2784 + data: {
2785 + action: 'mxchat_dismiss_pre_chat_message',
2786 + _ajax_nonce: mxchatChat.nonce
2787 + },
2788 + success: function() {
2789 + // Ensure the message is hidden after dismissal
2790 + $('#pre-chat-message').hide();
2791 + },
2792 + error: function() {
2793 + // Error dismissing pre-chat message - silently continue
2794 + }
2795 + });
2796 + });
2797 + }
2798 +
2799 +
2800 +function hasQuickQuestions() {
2801 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4084 2802 return questionButtons.length > 0;
4085 2803 }
4086 2804
4087 -/**
4088 - * Check if a bot is embedded (not floating)
4089 - * Embedded bots don't have a .floating-chatbot wrapper
4090 - */
4091 -function isEmbeddedBot(botId) {
4092 - botId = botId || 'default';
4093 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4094 - return !floatingWrapper;
4095 -}
4096 -
4097 -function collapseQuickQuestions(botId) {
4098 - botId = botId || 'default';
4099 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4100 - if (questionsContainer && hasQuickQuestions(botId)) {
2805 +function collapseQuickQuestions() {
2806 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2807 + if (questionsContainer && hasQuickQuestions()) {
4101 2808 questionsContainer.classList.add('collapsed');
4102 2809 questionsContainer.classList.add('has-been-collapsed');
4103 2810 try {
4104 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4105 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2811 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2812 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4106 2813 } catch (e) {
4107 2814 // Ignore if sessionStorage is not available
4108 2815 }
4109 2816 }
@@ -4108,15 +2815,14 @@
4108 2815 }
4109 2816 }
4110 2817 }
4111 2818
4112 -function expandQuickQuestions(botId) {
4113 - botId = botId || 'default';
4114 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4115 - if (questionsContainer && hasQuickQuestions(botId)) {
2819 +function expandQuickQuestions() {
2820 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2821 + if (questionsContainer && hasQuickQuestions()) {
4116 2822 questionsContainer.classList.remove('collapsed');
4117 2823 try {
4118 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2824 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4119 2825 } catch (e) {
4120 2826 // Ignore if sessionStorage is not available
4121 2827 }
4122 2828 }
@@ -4121,24 +2827,18 @@
4121 2827 }
4122 2828 }
4123 2829 }
4124 2830
4125 -function checkQuickQuestionsState(botId) {
4126 - botId = botId || 'default';
4127 - if (!hasQuickQuestions(botId)) {
2831 +function checkQuickQuestionsState() {
2832 + if (!hasQuickQuestions()) {
4128 2833 return; // Don't do anything if no questions exist
4129 2834 }
4130 -
4131 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4132 - if (isEmbeddedBot(botId)) {
4133 - return;
4134 - }
4135 -
2835 +
4136 2836 try {
4137 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4138 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4139 -
4140 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2837 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2838 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2839 +
2840 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4141 2841 if (questionsContainer) {
4142 2842 if (hasBeenCollapsed === 'true') {
4143 2843 questionsContainer.classList.add('has-been-collapsed');
4144 2844 }
@@ -4151,36 +2851,32 @@
4151 2851 }
4152 2852 }
4153 2853
4154 2854 // Global delegation for dynamically added links as fallback
4155 -// Use class selector for multi-instance support
4156 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2855 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4157 2856 const $link = $(this);
4158 2857 const messageDiv = $link.closest('.bot-message, .agent-message');
4159 -
2858 +
4160 2859 // Only process bot/agent message links
4161 2860 if (messageDiv.length > 0) {
4162 2861 const originalHref = $link.attr('href');
4163 -
2862 +
4164 2863 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4165 2864 e.preventDefault();
4166 2865 e.stopPropagation();
4167 -
2866 +
4168 2867 // Mark as tracked
4169 2868 $link.attr('data-tracked', 'true');
4170 -
4171 - // Get bot ID from the chat box context
4172 - var botId = getBotIdFromElement(this);
4173 -
2869 +
4174 2870 // Get message context from the message div
4175 2871 const messageText = messageDiv.text().substring(0, 200);
4176 -
2872 +
4177 2873 $.ajax({
4178 2874 url: mxchatChat.ajax_url,
4179 2875 type: 'POST',
4180 2876 data: {
4181 2877 action: 'mxchat_track_url_click',
4182 - session_id: getChatSession(botId),
2878 + session_id: getChatSession(),
4183 2879 url: originalHref,
4184 2880 message_context: messageText,
4185 2881 nonce: mxchatChat.nonce
4186 2882 },
@@ -4191,58 +2887,50 @@
4191 2887 window.location.href = originalHref;
4192 2888 }
4193 2889 }
4194 2890 });
4195 -
2891 +
4196 2892 return false;
4197 2893 }
4198 2894 }
4199 2895 });
4200 2896
4201 - // ====================================
4202 - // MAIN INITIALIZATION
4203 - // ====================================
2897 +
2898 +
2899 +
2900 +// ====================================
2901 +// MAIN INITIALIZATION
2902 +// ====================================
4204 2903
4205 - // Initialize all chatbot instances on the page
4206 - initializeAllInstances();
2904 +if ($('#floating-chatbot').hasClass('hidden')) {
2905 + $('#floating-chatbot-button').removeClass('hidden');
2906 +}
2907 +// Initialize when document is ready
2908 +setFullHeight();
2909 +trackOriginatingPage();
4207 2910
4208 - // Legacy initialization for single bot compatibility
4209 - $('.floating-chatbot.hidden').each(function() {
4210 - var botId = getBotIdFromElement(this);
4211 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4212 - });
2911 +// Only load chat history if email collection is disabled
2912 +if (mxchatChat.email_collection_enabled !== 'on') {
2913 + loadChatHistory();
2914 +}
4213 2915
4214 - // Initialize when document is ready
4215 - setFullHeight();
2916 +initializeChatVisibility();
4216 2917
4217 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4218 - // until the user's first interaction via MxChatInstances.ensureSession()
2918 +// Make functions globally available for add-ons
2919 +window.hasQuickQuestions = hasQuickQuestions;
2920 +window.collapseQuickQuestions = collapseQuickQuestions;
2921 +window.appendMessage = appendMessage;
2922 +window.appendThinkingMessage = appendThinkingMessage;
2923 +window.scrollToBottom = scrollToBottom;
2924 +window.scrollElementToTop = scrollElementToTop;
2925 +window.replaceLastMessage = replaceLastMessage;
2926 +window.callMxChat = callMxChat;
2927 +window.callMxChatStream = callMxChatStream;
2928 +window.shouldUseStreaming = shouldUseStreaming;
2929 +window.getChatSession = getChatSession;
2930 +window.getPageContext = getPageContext;
2931 +window.updateStreamingMessage = updateStreamingMessage;
4219 2932
4220 - // Initialize chat visibility for all instances
4221 - $('.mxchat-chatbot-wrapper').each(function() {
4222 - var botId = $(this).data('bot-id') || 'default';
4223 - initializeChatVisibility(botId);
4224 - });
4225 -
4226 - // Make functions globally available for add-ons
4227 - window.hasQuickQuestions = hasQuickQuestions;
4228 - window.collapseQuickQuestions = collapseQuickQuestions;
4229 - window.appendMessage = appendMessage;
4230 - window.appendThinkingMessage = appendThinkingMessage;
4231 - window.scrollToBottom = scrollToBottom;
4232 - window.scrollElementToTop = scrollElementToTop;
4233 - window.replaceLastMessage = replaceLastMessage;
4234 - window.callMxChat = callMxChat;
4235 - window.callMxChatStream = callMxChatStream;
4236 - window.shouldUseStreaming = shouldUseStreaming;
4237 - window.getChatSession = getChatSession;
4238 - window.getPageContext = getPageContext;
4239 - window.updateStreamingMessage = updateStreamingMessage;
4240 - window.MxChatInstances = MxChatInstances;
4241 - window.getElement = getElement;
4242 - window.getElementDOM = getElementDOM;
4243 - window.getBotIdFromElement = getBotIdFromElement;
4244 -
4245 2933 }); // End of jQuery ready
4246 2934
4247 2935
4248 2936 // ====================================
@@ -4269,312 +2957,6 @@
4269 2957 }, 2000);
4270 2958 });
4271 2959 }
4272 2960 }
4273 -});
4274 -
4275 -// ============================================================================
4276 -// SATISFACTION RATING (v3.2.6)
4277 -// ============================================================================
4278 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4279 -// inactivity following a bot reply. One prompt per session, deduped via
4280 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4281 -// the option (default off) is authoritative.
4282 -jQuery(function($) {
4283 - if (typeof mxchatChat === 'undefined') return;
4284 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4285 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4286 - // old "disabled when exactly false/'off'" check let '' through and the
4287 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4288 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4289 - // (boolean-true localizations) working.
4290 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4291 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4292 - // merges fresh values over mxchatChat (that merge fires on first widget
4293 - // open, after this module has already decided). Re-evaluating would mean
4294 - // restructuring the whole module to late-bind its listeners — not worth it
4295 - // for a prompt that is at worst stale for one page load on a cached page.
4296 - var sre = mxchatChat.satisfaction_rating_enabled;
4297 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4298 -
4299 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4300 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4301 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4302 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4303 - if (idleSeconds < 5) idleSeconds = 5;
4304 - if (idleSeconds > 600) idleSeconds = 600;
4305 - var IDLE_MS = idleSeconds * 1000;
4306 - var MIN_BOT_REPLIES = 2;
4307 - var ratingState = {};
4308 -
4309 - function getState(botId) {
4310 - if (!ratingState[botId]) {
4311 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4312 - }
4313 - return ratingState[botId];
4314 - }
4315 -
4316 - function getSessionId(botId) {
4317 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4318 - return MxChatInstances.getChatSession(botId);
4319 - }
4320 - return null;
4321 - }
4322 -
4323 - function isAlreadyRated(sessionId) {
4324 - if (!sessionId) return false;
4325 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4326 - }
4327 -
4328 - function markRated(sessionId) {
4329 - if (!sessionId) return;
4330 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4331 - }
4332 -
4333 - function esc(s) {
4334 - return String(s == null ? '' : s)
4335 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4336 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4337 - }
4338 -
4339 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4340 - function ratingSkipInlineColors(botId) {
4341 - if (mxchatChat.skip_inline_colors) return true;
4342 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4343 - return botAssignments.hasOwnProperty(botId);
4344 - }
4345 -
4346 - function botBubbleStyleAttr(botId) {
4347 - if (ratingSkipInlineColors(botId)) return '';
4348 - var bg = mxchatChat.bot_message_bg_color;
4349 - var fg = mxchatChat.bot_message_font_color;
4350 - if (!bg && !fg) return '';
4351 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4352 - }
4353 -
4354 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4355 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4356 - // and paints the filled "Send" pill so it fills with the bot font color and
4357 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4358 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4359 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4360 - // unreliably inside a descendant's `background`, so a bubble-level var would
4361 - // silently fall back to the literal (white-block bug all over again). Inline
4362 - // longhand always wins. Same transparent-guard as the menu so we never paint
4363 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4364 - function syncRatingBubbleColors(botId) {
4365 - var $chatBox = getChatBoxByBotId(botId);
4366 - if (!$chatBox || !$chatBox.length) return;
4367 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4368 - if (!bubbleEl) return;
4369 - var cs = window.getComputedStyle(bubbleEl);
4370 - var fg = cs.color;
4371 - var bg = cs.backgroundColor;
4372 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4373 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4374 - // Expose on the bubble too, for any inheriting styles / future use.
4375 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4376 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4377 - // Paint the Send pill directly — the part that actually fixes the bug.
4378 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4379 - if (submitEl) {
4380 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4381 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4382 - }
4383 - }
4384 -
4385 - function copy(key) {
4386 - var c = mxchatChat.satisfaction_rating_copy || {};
4387 - var d = {
4388 - question: 'Was this helpful?',
4389 - helpful: 'Helpful',
4390 - not_helpful: 'Not helpful',
4391 - dismiss: 'Dismiss',
4392 - thanks: 'Thanks! Anything we should improve? (optional)',
4393 - placeholder: 'Tell us what could be better…',
4394 - send: 'Send',
4395 - skip: 'Skip',
4396 - saved: 'Thanks for the feedback.'
4397 - };
4398 - return c[key] || d[key];
4399 - }
4400 -
4401 - function thumbUpSvg() {
4402 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4403 - }
4404 - function thumbDownSvg() {
4405 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4406 - }
4407 -
4408 - function buildPromptHtml(botId) {
4409 - var styleAttr = botBubbleStyleAttr(botId);
4410 - return ''
4411 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4412 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4413 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4414 - + '<div class="mxchat-rating-actions">'
4415 - + '<span class="mxchat-rating-buttons">'
4416 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4417 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4418 - + '</span>'
4419 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4420 - + '</div>'
4421 - + '</div>'
4422 - + '</div>';
4423 - }
4424 -
4425 - function buildFeedbackHtml(botId, rating) {
4426 - var styleAttr = botBubbleStyleAttr(botId);
4427 - return ''
4428 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4429 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4430 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4431 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4432 - + '<div class="mxchat-rating-feedback-actions">'
4433 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4434 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4435 - + '</div>'
4436 - + '</div>'
4437 - + '</div>';
4438 - }
4439 -
4440 - function buildSavedHtml(botId) {
4441 - var styleAttr = botBubbleStyleAttr(botId);
4442 - return ''
4443 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4444 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4445 - + '</div>';
4446 - }
4447 -
4448 - function getChatBoxByBotId(botId) {
4449 - var $byId = $('#chat-box-' + botId);
4450 - if ($byId.length) return $byId.first();
4451 - return $('.chat-box').first();
4452 - }
4453 -
4454 - function scrollChatBoxToBottom($chatBox) {
4455 - if (!$chatBox || !$chatBox.length) return;
4456 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4457 - }
4458 -
4459 - function showPrompt(botId) {
4460 - var s = getState(botId);
4461 - if (s.promptShown || s.dismissed) return;
4462 - var sessionId = getSessionId(botId);
4463 - if (!sessionId) return;
4464 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4465 - var $chatBox = getChatBoxByBotId(botId);
4466 - if (!$chatBox.length) return;
4467 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4468 - $chatBox.append(buildPromptHtml(botId));
4469 - syncRatingBubbleColors(botId);
4470 - s.promptShown = true;
4471 - scrollChatBoxToBottom($chatBox);
4472 - }
4473 -
4474 - function submitRating(botId, rating, feedback) {
4475 - var sessionId = getSessionId(botId);
4476 - if (!sessionId) return;
4477 - $.post(mxchatChat.ajax_url, {
4478 - action: 'mxchat_save_rating',
4479 - session_id: sessionId,
4480 - bot_id: botId,
4481 - rating: rating,
4482 - feedback: feedback || ''
4483 - });
4484 - markRated(sessionId);
4485 - }
4486 -
4487 - function onBotReply(botId) {
4488 - var s = getState(botId);
4489 - s.botReplies += 1;
4490 - if (s.promptShown || s.dismissed) return;
4491 - var sessionId = getSessionId(botId);
4492 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4493 - if (s.botReplies < MIN_BOT_REPLIES) return;
4494 - if (s.idleTimer) clearTimeout(s.idleTimer);
4495 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4496 - }
4497 -
4498 - function onUserMessage(botId) {
4499 - var s = getState(botId);
4500 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4501 - }
4502 -
4503 - function botIdFromChatBox(el) {
4504 - var id = el && el.id ? el.id : '';
4505 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4506 - }
4507 -
4508 - function setupObserver(chatBox) {
4509 - var botId = botIdFromChatBox(chatBox);
4510 - try {
4511 - var observer = new MutationObserver(function(mutations) {
4512 - mutations.forEach(function(m) {
4513 - for (var i = 0; i < m.addedNodes.length; i++) {
4514 - var node = m.addedNodes[i];
4515 - if (!node || node.nodeType !== 1) continue;
4516 - var $n = $(node);
4517 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4518 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4519 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4520 - }
4521 - });
4522 - });
4523 - observer.observe(chatBox, { childList: true });
4524 - } catch (e) { /* noop */ }
4525 - }
4526 -
4527 - $('.chat-box').each(function() { setupObserver(this); });
4528 -
4529 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4530 - e.preventDefault();
4531 - var $btn = $(this);
4532 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4533 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4534 - var botId = $prompt.data('bot-id') || 'default';
4535 - var rating = parseInt($btn.attr('data-rating'), 10);
4536 - if (rating !== 1 && rating !== -1) return;
4537 - submitRating(botId, rating, '');
4538 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4539 - syncRatingBubbleColors(botId);
4540 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4541 - });
4542 -
4543 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4544 - e.preventDefault();
4545 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4546 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4547 - var botId = $prompt.data('bot-id') || 'default';
4548 - var s = getState(botId);
4549 - s.dismissed = true;
4550 - markRated(getSessionId(botId));
4551 - ($wrap.length ? $wrap : $prompt).remove();
4552 - });
4553 -
4554 - function closeFeedback($fb) {
4555 - var botId = $fb.data('bot-id') || 'default';
4556 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4557 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4558 - syncRatingBubbleColors(botId);
4559 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4560 - }
4561 -
4562 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4563 - e.preventDefault();
4564 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4565 - });
4566 -
4567 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4568 - e.preventDefault();
4569 - var $fb = $(this).closest('.mxchat-rating-feedback');
4570 - var botId = $fb.data('bot-id') || 'default';
4571 - var rating = parseInt($fb.attr('data-rating'), 10);
4572 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4573 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4574 - if (text !== '') {
4575 - submitRating(botId, rating, text);
4576 - }
4577 - closeFeedback($fb);
4578 - });
4579 2961 });
4580 2962