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MxChat – AI Chatbot & Content Generation for WordPress / 2.6.3
MxChat – AI Chatbot & Content Generation for WordPress v2.6.3
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← All changes | js/chat-script.js +963 -2497 3.2.92.6.3 View file →
@@ -1,371 +1,12 @@
1 1 jQuery(document).ready(function($) {
2 -
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
2 +
163 3 // ====================================
164 - // MULTI-INSTANCE MANAGEMENT SYSTEM
165 - // ====================================
166 -
167 - // Instance registry - tracks all chatbot instances on the page
168 - const MxChatInstances = {
169 - instances: {},
170 -
171 - // Initialize an instance for a bot
172 - init: function(botId) {
173 - if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 - this.instances[botId] = {
179 - botId: botId,
180 - sessionId: null,
181 - lastSeenMessageId: '',
182 - notificationCheckInterval: null,
183 - pollingInterval: null,
184 - processedMessageIds: new Set(),
185 - activePdfFile: null,
186 - activeWordFile: null,
187 - chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
191 - };
192 - }
193 - return this.instances[botId];
194 - },
195 -
196 - // Get instance by botId
197 - get: function(botId) {
198 - return this.instances[botId] || this.init(botId);
199 - },
200 -
201 - // Get all active bot IDs
202 - getAllBotIds: function() {
203 - return Object.keys(this.instances);
204 - },
205 -
206 - // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 - getChatSession: function(botId) {
210 - var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 - var sessionId = getCookie(cookieName);
213 -
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 - if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
217 - }
218 -
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
238 - },
239 -
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 - setChatSession: function(botId, sessionId) {
272 - var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 - if (this.instances[botId]) {
277 - this.instances[botId].sessionId = sessionId;
278 - }
279 - },
280 -
281 - resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 - var newSessionId = generateSessionId();
285 - this.setChatSession(botId, newSessionId);
286 - var $chatBox = getElement(botId, 'chat-box');
287 - if ($chatBox.length) {
288 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
289 - }
290 - if (this.instances[botId]) {
291 - this.instances[botId].chatHistoryLoaded = false;
292 - this.instances[botId].processedMessageIds = new Set();
293 - }
294 - },
295 -
296 - // Silent reset — new session ID without clearing the chat UI
297 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
298 - silentResetSession: function(botId) {
299 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
300 - var newSessionId = generateSessionId();
301 - this.setChatSession(botId, newSessionId);
302 - if (this.instances[botId]) {
303 - this.instances[botId].sessionId = newSessionId;
304 - }
305 - return newSessionId;
306 - }
307 - };
308 -
309 - // ====================================
310 - // ELEMENT SELECTOR HELPERS
311 - // ====================================
312 -
313 - // Check if a specific bot has an AI theme assigned (skip inline colors)
314 - function shouldSkipInlineColors(botId) {
315 - // If global AI theme is active, skip inline colors for all bots
316 - if (mxchatChat.skip_inline_colors) {
317 - return true;
318 - }
319 - // Check if this specific bot has a theme assignment
320 - var botAssignments = mxchatChat.bot_theme_assignments || {};
321 - return botAssignments.hasOwnProperty(botId);
322 - }
323 -
324 - // Get element by ID with bot suffix - returns jQuery object
325 - function getElement(botId, elementName) {
326 - return $('#' + elementName + '-' + botId);
327 - }
328 -
329 - // Get element by ID with bot suffix - returns DOM element
330 - function getElementDOM(botId, elementName) {
331 - return document.getElementById(elementName + '-' + botId);
332 - }
333 -
334 - // Get bot ID from any element within a chatbot instance
335 - function getBotIdFromElement(element) {
336 - var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
337 - if ($wrapper.length) {
338 - return $wrapper.data('bot-id') || 'default';
339 - }
340 - // Fallback: try to find from floating container
341 - var $floating = $(element).closest('.floating-chatbot');
342 - if ($floating.length) {
343 - var id = $floating.attr('id') || '';
344 - var match = id.match(/floating-chatbot-(.+)/);
345 - if (match) return match[1];
346 - }
347 - // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
348 - var elementId = $(element).attr('id') || '';
349 - if (elementId) {
350 - // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
351 - var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
352 - if (idMatch) return idMatch[1];
353 - }
354 - return 'default';
355 - }
356 -
357 - // Get wrapper element for a bot
358 - function getWrapper(botId) {
359 - return getElement(botId, 'mxchat-chatbot-wrapper');
360 - }
361 -
362 - // ====================================
363 4 // GLOBAL VARIABLES & CONFIGURATION
364 5 // ====================================
365 6 const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
366 -
367 - // Initialize color settings (these are global as they come from PHP)
7 +
8 + // Initialize color settings
368 9 var userMessageBgColor = mxchatChat.user_message_bg_color;
369 10 var userMessageFontColor = mxchatChat.user_message_font_color;
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
@@ -370,64 +11,61 @@
370 11 var botMessageBgColor = mxchatChat.bot_message_bg_color;
371 12 var botMessageFontColor = mxchatChat.bot_message_font_color;
372 13 var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
373 14 var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
374 -
15 +
375 16 var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
17 + let lastSeenMessageId = '';
18 + let notificationCheckInterval;
19 + let notificationBadge;
20 + var sessionId = getChatSession();
21 + let pollingInterval;
22 + let processedMessageIds = new Set();
23 + let activePdfFile = null;
24 + let activeWordFile = null;
25 + let chatHistoryLoaded = false;
376 26
377 27 // ====================================
378 - // SESSION MANAGEMENT (Legacy compatibility)
28 + // SESSION MANAGEMENT
379 29 // ====================================
30 +
31 + function getChatSession() {
32 + var sessionId = getCookie('mxchat_session_id');
380 33
34 + if (!sessionId) {
35 + sessionId = generateSessionId();
36 + setChatSession(sessionId);
37 + }
38 +
39 + return sessionId;
40 + }
41 +
42 + function setChatSession(sessionId) {
43 + // Set the cookie with a 24-hour expiration (86400 seconds)
44 + document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
45 + }
46 +
381 47 function getCookie(name) {
382 48 let value = "; " + document.cookie;
383 49 let parts = value.split("; " + name + "=");
384 50 if (parts.length == 2) return parts.pop().split(";").shift();
385 51 }
386 -
52 +
387 53 function generateSessionId() {
388 54 return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
389 55 }
390 56
391 - // Legacy function - now delegates to instance manager
392 - function getChatSession(botId) {
393 - botId = botId || 'default';
394 - return MxChatInstances.getChatSession(botId);
57 + function resetChatSession() {
58 + // Generate a new session ID
59 + var newSessionId = generateSessionId();
60 + // Update the cookie with the new session
61 + setChatSession(newSessionId);
62 + // Clear the chat history display
63 + $('.mxchat-messages').empty();
64 + // Reset the chat history loaded flag
65 + chatHistoryLoaded = false;
395 66 }
396 67
397 - function setChatSession(sessionId, botId) {
398 - botId = botId || 'default';
399 - MxChatInstances.setChatSession(botId, sessionId);
400 - }
401 -
402 - function resetChatSession(botId) {
403 - botId = botId || 'default';
404 - MxChatInstances.resetChatSession(botId);
405 - }
406 -
407 - // ====================================
408 - // INITIALIZE ALL CHATBOT INSTANCES
409 - // ====================================
410 -
411 - function initializeAllInstances() {
412 - // Find all chatbot wrappers on the page
413 - $('.mxchat-chatbot-wrapper').each(function() {
414 - var botId = $(this).data('bot-id') || 'default';
415 - MxChatInstances.init(botId);
416 - initializeBotInstance(botId);
417 - });
418 - }
419 -
420 - function initializeBotInstance(botId) {
421 - var instance = MxChatInstances.get(botId);
422 -
423 - // Initialize quick questions state for this bot
424 - checkQuickQuestionsState(botId);
425 -
426 - // Note: Event handlers use event delegation with class selectors,
427 - // so they work automatically for all instances without per-bot setup
428 - }
429 -
430 68 // ====================================
431 69 // CONTEXTUAL AWARENESS FUNCTIONALITY
432 70 // ====================================
433 71
@@ -574,12 +212,11 @@
574 212 // CORE CHAT FUNCTIONALITY
575 213 // ====================================
576 214
577 215 // Helper functions to disable/enable chat input while waiting for response
578 -function disableChatInput(botId) {
579 - botId = botId || 'default';
580 - var chatInput = getElementDOM(botId, 'chat-input');
581 - var sendButton = getElementDOM(botId, 'send-button');
216 +function disableChatInput() {
217 + var chatInput = document.getElementById('chat-input');
218 + var sendButton = document.getElementById('send-button');
582 219 if (chatInput) {
583 220 chatInput.disabled = true;
584 221 chatInput.style.opacity = '0.6';
585 222 }
@@ -589,12 +226,11 @@
589 226 sendButton.style.pointerEvents = 'none';
590 227 }
591 228 }
592 229
593 -function enableChatInput(botId) {
594 - botId = botId || 'default';
595 - var chatInput = getElementDOM(botId, 'chat-input');
596 - var sendButton = getElementDOM(botId, 'send-button');
230 +function enableChatInput() {
231 + var chatInput = document.getElementById('chat-input');
232 + var sendButton = document.getElementById('send-button');
597 233 if (chatInput) {
598 234 chatInput.disabled = false;
599 235 chatInput.style.opacity = '1';
600 236 chatInput.focus();
@@ -603,108 +239,13 @@
603 239 sendButton.disabled = false;
604 240 sendButton.style.opacity = '1';
605 241 sendButton.style.pointerEvents = 'auto';
606 242 }
607 - // Every completion path re-enables input, so this is the single restore
608 - // point for the streaming Stop affordance (no-op when not in stop mode).
609 - mxchatRestoreSendButton(botId);
610 243 }
611 244
612 -// --- Streaming Stop control -------------------------------------------------
613 -// One live stream handle per bot instance, so Stop on one widget never aborts
614 -// another bot on the same page.
615 -var mxchatActiveStreams = {};
616 -// Original send-button markup, captured once per bot the first time the Stop
617 -// state is shown (never captured while already in stop mode, so a rapid
618 -// stop-then-resend can't save the stop glyph as the "original").
619 -var mxchatSendMarkup = {};
620 -
621 -function mxchatShowStopButton(botId) {
622 - var btn = getElementDOM(botId, 'send-button');
623 - if (!btn) return;
624 - if (!btn.classList.contains('mxchat-stop-mode')) {
625 - mxchatSendMarkup[botId] = {
626 - html: btn.innerHTML,
627 - label: btn.getAttribute('aria-label')
628 - };
629 - }
630 -
631 - // Mirror the send icon's rendered size + color so the stop glyph looks
632 - // native, including custom send images/colors and theme overrides.
633 - var child = btn.querySelector('svg, img');
634 - var size = 25;
635 - var color = '';
636 - if (child) {
637 - var rect = child.getBoundingClientRect();
638 - if (rect.width) {
639 - size = Math.round(Math.min(rect.width, rect.height));
640 - }
641 - var cs = window.getComputedStyle(child);
642 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
643 - }
644 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
645 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
646 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
647 - // start a stream synchronously while the originating click is still
648 - // bubbling up to our delegated handler. Without this guard, that handler
649 - // reads the just-added stop-mode class as a user Stop press and aborts the
650 - // brand-new stream — the user's message renders but no reply ever fires
651 - // (plan-4bba64 silent message loss). The flag only spans the current event
652 - // dispatch: cleared on the next macrotask, long before a real Stop click.
653 - btn.__mxchatStopJustShown = true;
654 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
655 - btn.classList.add('mxchat-stop-mode');
656 - btn.setAttribute('aria-label', stopLabel);
657 - btn.setAttribute('title', stopLabel);
658 - // disableChatInput() ran when the turn was sent; the Stop control itself
659 - // must stay clickable while the textarea remains disabled.
660 - btn.disabled = false;
661 - btn.style.opacity = '1';
662 - btn.style.pointerEvents = 'auto';
663 -}
664 -
665 -function mxchatRestoreSendButton(botId) {
666 - var btn = getElementDOM(botId, 'send-button');
667 - var saved = mxchatSendMarkup[botId];
668 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
669 - btn.innerHTML = saved.html;
670 - btn.classList.remove('mxchat-stop-mode');
671 - btn.removeAttribute('title');
672 - if (saved.label) {
673 - btn.setAttribute('aria-label', saved.label);
674 - }
675 -}
676 -
677 -function mxchatStopStreaming(botId) {
678 - var entry = mxchatActiveStreams[botId];
679 - if (!entry || !entry.controller) return;
680 - entry.aborted = true;
681 - try { entry.controller.abort(); } catch (e) {}
682 -}
683 -
684 -// Returns true when a stream rejection came from an intentional Stop click:
685 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
686 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
687 - var entry = mxchatActiveStreams[botId];
688 - if (!entry || !entry.aborted) return false;
689 - delete mxchatActiveStreams[botId];
690 - if (!accumulatedContent) {
691 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
692 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
693 - }
694 - enableChatInput(botId); // also restores the send icon
695 - if (callback) {
696 - callback(accumulatedContent || '');
697 - }
698 - return true;
699 -}
700 -
701 245 // Update your existing sendMessage function
702 -function sendMessage(botId) {
703 - botId = botId || 'default';
704 - MxChatInstances.ensureSession(botId);
705 - var $chatInput = getElement(botId, 'chat-input');
706 - var message = $chatInput.val();
246 +function sendMessage() {
247 + var message = $('#chat-input').val();
707 248
708 249 // ADD PROMPT HOOK HERE
709 250 if (typeof customMxChatFilter === 'function') {
710 251 message = customMxChatFilter(message, "prompt");
@@ -710,77 +251,66 @@
710 251 message = customMxChatFilter(message, "prompt");
711 252 }
712 253
713 254 if (message) {
714 - // Don't disable input in live agent mode - let users chat freely
715 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
716 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
717 - if (!isAgentMode) {
718 - disableChatInput(botId);
719 - }
255 + // Disable input while waiting for response
256 + disableChatInput();
720 257
721 - appendMessage("user", message, '', [], false, botId);
722 - $chatInput.val('');
723 - $chatInput.css('height', 'auto');
258 + appendMessage("user", message);
259 + $('#chat-input').val('');
260 + $('#chat-input').css('height', 'auto');
724 261
725 - if (hasQuickQuestions(botId)) {
726 - collapseQuickQuestions(botId);
262 + if (hasQuickQuestions()) {
263 + collapseQuickQuestions();
727 264 }
728 - appendThinkingMessage(botId);
729 - scrollToBottom(botId);
265 + appendThinkingMessage();
266 + scrollToBottom();
730 267
731 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
268 + const currentModel = mxchatChat.model || 'gpt-4o';
732 269
733 270 // Check if streaming is enabled AND supported for this model
734 271 if (shouldUseStreaming(currentModel)) {
735 272 callMxChatStream(message, function(response) {
736 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
737 - }, botId);
273 + $('.bot-message.temporary-message').removeClass('temporary-message');
274 + });
738 275 } else {
739 276 callMxChat(message, function(response) {
740 - replaceLastMessage("bot", response, '', [], botId);
741 - }, botId);
277 + replaceLastMessage("bot", response);
278 + });
742 279 }
743 280 }
744 281 }
745 282
746 283 // Update your existing sendMessageToChatbot function
747 -function sendMessageToChatbot(message, botId) {
748 - botId = botId || 'default';
749 - MxChatInstances.ensureSession(botId);
750 -
284 +function sendMessageToChatbot(message) {
751 285 // ADD PROMPT HOOK HERE
752 286 if (typeof customMxChatFilter === 'function') {
753 287 message = customMxChatFilter(message, "prompt");
754 288 }
755 289
756 - // Don't disable input in live agent mode - let users chat freely
757 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
758 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
759 - if (!isAgentMode) {
760 - disableChatInput(botId);
761 - }
290 + // Disable input while waiting for response
291 + disableChatInput();
762 292
763 - var sessionId = getChatSession(botId);
293 + var sessionId = getChatSession();
764 294
765 - if (hasQuickQuestions(botId)) {
766 - collapseQuickQuestions(botId);
295 + if (hasQuickQuestions()) {
296 + collapseQuickQuestions();
767 297 }
768 - appendThinkingMessage(botId);
769 - scrollToBottom(botId);
298 + appendThinkingMessage();
299 + scrollToBottom();
770 300
771 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
301 + const currentModel = mxchatChat.model || 'gpt-4o';
772 302
773 303 // Check if streaming is enabled AND supported for this model
774 304 if (shouldUseStreaming(currentModel)) {
775 305 callMxChatStream(message, function(response) {
776 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
777 - }, botId);
306 + $('.bot-message.temporary-message').removeClass('temporary-message');
307 + });
778 308 } else {
779 309 callMxChat(message, function(response) {
780 - getElement(botId, 'chat-box').find('.temporary-message').remove();
781 - replaceLastMessage("bot", response, '', [], botId);
782 - }, botId);
310 + $('.temporary-message').remove();
311 + replaceLastMessage("bot", response);
312 + });
783 313 }
784 314 }
785 315
786 316 // Updated shouldUseStreaming function with debugging
@@ -823,72 +353,40 @@
823 353 updateChatModeIndicator('agent');
824 354 }
825 355 }
826 356
827 -// Function to get bot ID from any element or wrapper
828 -// If element is provided, finds the bot ID from its wrapper
829 -// If no element, returns 'default' (for backward compatibility)
830 -function getMxChatBotId(element) {
831 - if (element) {
832 - return getBotIdFromElement(element);
833 - }
834 - // Fallback: find first chatbot wrapper on page
835 - const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
357 +//Function to get bot ID from the chatbot wrapper
358 +function getMxChatBotId() {
359 + const chatbotWrapper = document.getElementById('mxchat-chatbot-wrapper');
836 360 return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
837 361 }
838 362
839 -function callMxChat(message, callback, botId) {
840 - botId = botId || getMxChatBotId();
841 -
842 - // Streaming fallbacks land here: drop any leftover stream handle and
843 - // return the button to its send state (no-op for plain non-stream turns).
844 - if (mxchatActiveStreams[botId]) {
845 - delete mxchatActiveStreams[botId];
846 - }
847 - mxchatRestoreSendButton(botId);
848 -
363 +function callMxChat(message, callback) {
849 364 // Store the message in case we need to retry after session reset
850 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
365 + $('.mxchat-input-holder textarea').data('pending-message', message);
851 366
852 367 // Get page context if contextual awareness is enabled
853 368 const pageContext = getPageContext();
854 369
855 - // Get instance for session start timestamp (used when persistence is OFF)
856 - var instance = MxChatInstances.get(botId);
370 + // Get bot ID
371 + const botId = getMxChatBotId();
857 372
858 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
859 - // and returns the guaranteed-present session id from the in-memory instance even when
860 - // cookie/localStorage writes are silently blocked by the browser.
861 - var sessionId = MxChatInstances.ensureSession(botId);
862 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
863 - // Last-resort generation to ensure we never POST a null marker.
864 - sessionId = generateSessionId();
865 - MxChatInstances.setChatSession(botId, sessionId);
866 - }
867 -
868 - // Wait for the page-cache nonce refresh to complete before firing the
869 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
870 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
871 - // callback guarantees we read the fresh value. See plan-c5457f.
872 - refreshNonceIfNeeded(function() {
873 373 // Prepare AJAX data
874 374 const ajaxData = {
875 375 action: 'mxchat_handle_chat_request',
876 376 message: message,
877 - session_id: sessionId,
377 + session_id: getChatSession(),
878 378 nonce: mxchatChat.nonce,
879 379 current_page_url: window.location.href,
880 380 current_page_title: document.title,
881 - bot_id: botId,
882 - // Pass session start timestamp so AI context matches what user sees
883 - session_start_timestamp: instance.sessionStartTimestamp || 0
381 + bot_id: botId // Include bot ID
884 382 };
885 -
383 +
886 384 // Add page context if available
887 385 if (pageContext) {
888 386 ajaxData.page_context = JSON.stringify(pageContext);
889 387 }
890 -
388 +
891 389 // CHECK FOR VISION FLAGS AND ADD THEM
892 390 if (window.mxchatVisionProcessed) {
893 391 ajaxData.vision_processed = true;
894 392 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -897,9 +395,9 @@
897 395 window.mxchatVisionProcessed = false;
898 396 window.mxchatOriginalMessage = null;
899 397 window.mxchatVisionImagesCount = 0;
900 398 }
901 -
399 +
902 400 $.ajax({
903 401 url: mxchatChat.ajax_url,
904 402 type: 'POST',
905 403 dataType: 'json',
@@ -906,14 +404,14 @@
906 404 data: ajaxData,
907 405 success: function(response) {
908 406 // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
909 407 if (response.chat_mode) {
910 - updateChatModeIndicator(response.chat_mode, botId);
408 + updateChatModeIndicator(response.chat_mode);
911 409 }
912 410
913 411 // Also check in data property if response is wrapped
914 412 if (response.data && response.data.chat_mode) {
915 - updateChatModeIndicator(response.data.chat_mode, botId);
413 + updateChatModeIndicator(response.data.chat_mode);
916 414 }
917 415
918 416 // SECURITY FIX: Check for errors FIRST before checking for success
919 417 // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
@@ -937,24 +435,31 @@
937 435 errorMessage = "An error occurred. Please try again or contact support.";
938 436 }
939 437
940 438 // Handle session reset action (IP changed, session expired, etc.)
941 - // Silent reset — keep chat UI intact, just get a new session and retry
942 439 if (response.data && response.data.action === 'reset_session') {
943 - MxChatInstances.silentResetSession(botId);
944 - // Re-send the original message with the new session (user message is already displayed)
945 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
440 + // Clear the old session and generate a new one
441 + resetChatSession();
442 + // Remove the temporary loading message
443 + $('.bot-message.temporary-message').remove();
444 + // Re-send the original message with the new session
445 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
946 446 if (originalMessage) {
947 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
948 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
447 + $('.mxchat-input-holder textarea').data('pending-message', null);
448 + // Re-add the user message and thinking indicator
449 + appendMessage("user", originalMessage);
450 + appendThinkingMessage();
451 + scrollToBottom();
452 + // Determine whether to use streaming
453 + const currentModel = mxchatChat.model || 'gpt-4o';
949 454 if (shouldUseStreaming(currentModel)) {
950 455 callMxChatStream(originalMessage, function(response) {
951 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
952 - }, botId);
456 + $('.bot-message.temporary-message').removeClass('temporary-message');
457 + });
953 458 } else {
954 459 callMxChat(originalMessage, function(response) {
955 - replaceLastMessage("bot", response, '', [], botId);
956 - }, botId);
460 + replaceLastMessage("bot", response);
461 + });
957 462 }
958 463 }
959 464 return;
960 465 }
@@ -967,9 +472,9 @@
967 472 // For admin users, show more technical details including error code
968 473 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
969 474 }
970 475
971 - replaceLastMessage("bot", displayMessage, '', [], botId);
476 + replaceLastMessage("bot", displayMessage);
972 477 return; // Exit early for errors
973 478 }
974 479
975 480 // NOW check if this is a successful response by looking for text, html, or message fields
@@ -985,17 +490,16 @@
985 490 let responseMessage = response.message || '';
986 491
987 492 // Add PDF filename handling
988 493 if (response.data && response.data.filename) {
989 - showActivePdf(response.data.filename, botId);
990 - var instance = MxChatInstances.get(botId);
991 - instance.activePdfFile = response.data.filename;
494 + showActivePdf(response.data.filename);
495 + activePdfFile = response.data.filename;
992 496 }
993 497
994 498 // Add redirect check here
995 499 if (response.redirect_url) {
996 500 if (responseText) {
997 - replaceLastMessage("bot", responseText, '', [], botId);
501 + replaceLastMessage("bot", responseText);
998 502 }
999 503 setTimeout(() => {
1000 504 window.location.href = response.redirect_url;
1001 505 }, 1500);
@@ -1003,11 +507,9 @@
1003 507 }
1004 508
1005 509 // Check for live agent response
1006 510 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1007 - removeThinkingDots(botId);
1008 - updateChatModeIndicator('agent', botId);
1009 - enableChatInput(botId);
511 + updateChatModeIndicator('agent');
1010 512 return;
1011 513 }
1012 514
1013 515 // Handle the message and show notification if chat is hidden
@@ -1022,36 +524,30 @@
1022 524 }
1023 525
1024 526 // Update the messages as before
1025 527 if (responseText && responseHtml) {
1026 - replaceLastMessage("bot", responseText, responseHtml, [], botId);
528 + replaceLastMessage("bot", responseText, responseHtml);
1027 529 } else if (responseText) {
1028 - replaceLastMessage("bot", responseText, '', [], botId);
530 + replaceLastMessage("bot", responseText);
1029 531 } else if (responseHtml) {
1030 - replaceLastMessage("bot", "", responseHtml, [], botId);
532 + replaceLastMessage("bot", "", responseHtml);
1031 533 } else if (responseMessage) {
1032 - replaceLastMessage("bot", responseMessage, '', [], botId);
534 + replaceLastMessage("bot", responseMessage);
1033 535 }
1034 536
1035 537 // Check if chat is hidden and show notification
1036 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
1037 - if ($floatingChatbot.hasClass('hidden')) {
1038 - var $badge = getElement(botId, 'chat-notification-badge');
1039 - if ($badge.length) {
1040 - $badge.show();
538 + if ($('#floating-chatbot').hasClass('hidden')) {
539 + const badge = $('#chat-notification-badge');
540 + if (badge.length) {
541 + badge.show();
1041 542 }
1042 543 }
1043 544 } else {
1044 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1045 - if (response.vectorstore_error) {
1046 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1047 - }
1048 - replaceLastMessage("bot", emptyMsg, '', [], botId);
545 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.");
1049 546 }
1050 547
1051 548 if (response.message_id) {
1052 - var instance = MxChatInstances.get(botId);
1053 - instance.lastSeenMessageId = response.message_id;
549 + lastSeenMessageId = response.message_id;
1054 550 }
1055 551
1056 552 return;
1057 553 }
@@ -1056,9 +552,9 @@
1056 552 return;
1057 553 }
1058 554
1059 555 // Fallback for truly unexpected response formats
1060 - replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
556 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.");
1061 557 },
1062 558 error: function(xhr, status, error) {
1063 559 let errorMessage = "An unexpected error occurred.";
1064 560
@@ -1085,56 +581,38 @@
1085 581 errorMessage = "Server error: The server encountered an issue. Please try again later.";
1086 582 }
1087 583 }
1088 584
1089 - replaceLastMessage("bot", errorMessage, '', [], botId);
585 + replaceLastMessage("bot", errorMessage);
1090 586 }
1091 587 });
1092 - }); // refreshNonceIfNeeded
1093 588 }
1094 589
1095 -function callMxChatStream(message, callback, botId) {
1096 - botId = botId || getMxChatBotId();
1097 -
590 +function callMxChatStream(message, callback) {
1098 591 // Store the message in case we need to retry after session reset
1099 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
592 + $('.mxchat-input-holder textarea').data('pending-message', message);
1100 593
1101 - const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
594 + const currentModel = mxchatChat.model || 'gpt-4o';
1102 595 if (!isStreamingSupported(currentModel)) {
1103 - callMxChat(message, callback, botId);
596 + callMxChat(message, callback);
1104 597 return;
1105 598 }
1106 599
1107 600 // Get page context if contextual awareness is enabled
1108 601 const pageContext = getPageContext();
602 +
603 + // Get bot ID
604 + const botId = getMxChatBotId();
1109 605
1110 - // Get instance for session start timestamp (used when persistence is OFF)
1111 - var instance = MxChatInstances.get(botId);
1112 -
1113 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1114 - // non-string value via String(), so passing `null` would POST the literal string "null"
1115 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1116 - // a real string even when cookies/localStorage are blocked.
1117 - var streamSessionId = MxChatInstances.ensureSession(botId);
1118 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1119 - streamSessionId = generateSessionId();
1120 - MxChatInstances.setChatSession(botId, streamSessionId);
1121 - }
1122 -
1123 - // Wait for the page-cache nonce refresh before constructing formData (which
1124 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1125 - refreshNonceIfNeeded(function() {
1126 606 const formData = new FormData();
1127 607 formData.append('action', 'mxchat_stream_chat');
1128 608 formData.append('message', message);
1129 - formData.append('session_id', streamSessionId);
609 + formData.append('session_id', getChatSession());
1130 610 formData.append('nonce', mxchatChat.nonce);
1131 611 formData.append('current_page_url', window.location.href);
1132 612 formData.append('current_page_title', document.title);
1133 - formData.append('bot_id', botId);
1134 - // Pass session start timestamp so AI context matches what user sees
1135 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1136 -
613 + formData.append('bot_id', botId); // Include bot ID
614 +
1137 615 // Add page context if available
1138 616 if (pageContext) {
1139 617 formData.append('page_context', JSON.stringify(pageContext));
1140 618 }
@@ -1153,20 +631,12 @@
1153 631 let accumulatedContent = '';
1154 632 let testingDataReceived = false;
1155 633 let streamingStarted = false;
1156 634
1157 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1158 - // The Stop control (send button swapped in place) aborts both the read
1159 - // loop and the underlying request.
1160 - var streamControl = { controller: new AbortController(), aborted: false };
1161 - mxchatActiveStreams[botId] = streamControl;
1162 - mxchatShowStopButton(botId);
1163 -
1164 635 fetch(mxchatChat.ajax_url, {
1165 636 method: 'POST',
1166 637 body: formData,
1167 - credentials: 'same-origin',
1168 - signal: streamControl.controller.signal
638 + credentials: 'same-origin'
1169 639 })
1170 640 .then(response => {
1171 641 // Store the response for potential fallback handling
1172 642 const responseClone = response.clone();
@@ -1185,9 +655,9 @@
1185 655 if (contentType && contentType.includes('application/json')) {
1186 656 return responseClone.json().then(data => {
1187 657 // IMMEDIATE CHAT MODE UPDATE for JSON response
1188 658 if (data.chat_mode) {
1189 - updateChatModeIndicator(data.chat_mode, botId);
659 + updateChatModeIndicator(data.chat_mode);
1190 660 }
1191 661
1192 662 // Check for testing panel
1193 663 if (window.mxchatTestPanelInstance && data.testing_data) {
@@ -1194,9 +664,9 @@
1194 664 window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
1195 665 }
1196 666
1197 667 // Handle the JSON response directly
1198 - handleNonStreamResponse(data, callback, botId);
668 + handleNonStreamResponse(data, callback);
1199 669 return Promise.resolve(); // Prevent further processing
1200 670 });
1201 671 }
1202 672
@@ -1214,37 +684,26 @@
1214 684 responseClone.text().then(text => {
1215 685 try {
1216 686 const data = JSON.parse(text);
1217 687 if (data.text || data.message || data.html) {
1218 - handleNonStreamResponse(data, callback, botId);
688 + handleNonStreamResponse(data, callback);
1219 689 } else {
1220 690 // No valid data, fall back to regular call
1221 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1222 - callMxChat(message, callback, botId);
691 + $('.bot-message.temporary-message').remove();
692 + callMxChat(message, callback);
1223 693 }
1224 694 } catch (e) {
1225 695 // Could not parse, fall back to regular call
1226 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1227 - callMxChat(message, callback, botId);
696 + $('.bot-message.temporary-message').remove();
697 + callMxChat(message, callback);
1228 698 }
1229 699 }).catch(() => {
1230 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1231 - callMxChat(message, callback, botId);
700 + $('.bot-message.temporary-message').remove();
701 + callMxChat(message, callback);
1232 702 });
1233 703 return;
1234 704 }
1235 -
1236 - // Re-enable chat input when stream ends with content
1237 - enableChatInput(botId);
1238 -
1239 - // Scroll the user's last message to the top now that the
1240 - // bot's full reply has rendered (gives max reading room).
1241 - var $chatBoxDone = getElement(botId, 'chat-box');
1242 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1243 - if ($lastUserMsgDone.length) {
1244 - scrollElementToTop($lastUserMsgDone, botId);
1245 - }
1246 -
705 +
1247 706 if (callback) {
1248 707 callback(accumulatedContent);
1249 708 }
1250 709 return;
@@ -1259,24 +718,16 @@
1259 718 const data = line.substring(6);
1260 719
1261 720 if (data === '[DONE]') {
1262 721 if (!accumulatedContent) {
1263 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1264 - callMxChat(message, callback, botId);
722 + $('.bot-message.temporary-message').remove();
723 + callMxChat(message, callback);
1265 724 return;
1266 725 }
1267 726
1268 727 // Re-enable chat input after streaming completes
1269 - enableChatInput(botId);
728 + enableChatInput();
1270 729
1271 - // Scroll the user's last message to the top now
1272 - // that the bot's full reply has rendered.
1273 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1274 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1275 - if ($lastUserMsgStreamDone.length) {
1276 - scrollElementToTop($lastUserMsgStreamDone, botId);
1277 - }
1278 -
1279 730 if (callback) {
1280 731 callback(accumulatedContent);
1281 732 }
1282 733 return;
@@ -1286,9 +737,9 @@
1286 737 const json = JSON.parse(data);
1287 738
1288 739 // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
1289 740 if (json.chat_mode) {
1290 - updateChatModeIndicator(json.chat_mode, botId);
741 + updateChatModeIndicator(json.chat_mode);
1291 742 }
1292 743
1293 744 // Handle testing data
1294 745 if (json.testing_data && !testingDataReceived) {
@@ -1300,13 +751,13 @@
1300 751 // Handle content streaming
1301 752 else if (json.content) {
1302 753 streamingStarted = true;
1303 754 accumulatedContent += json.content;
1304 - updateStreamingMessage(accumulatedContent, botId);
755 + updateStreamingMessage(accumulatedContent);
1305 756 }
1306 757 // Handle complete response in stream (fallback response)
1307 758 else if (json.text || json.message || json.html) {
1308 - handleNonStreamResponse(json, callback, botId);
759 + handleNonStreamResponse(json, callback);
1309 760 return;
1310 761 }
1311 762 // Handle errors
1312 763 else if (json.error) {
@@ -1315,12 +766,12 @@
1315 766 let errorMessage = json.error_message || json.message || json.text ||
1316 767 (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
1317 768
1318 769 // Re-enable chat input on error
1319 - enableChatInput(botId);
770 + enableChatInput();
1320 771
1321 772 // Display the error directly in the chat
1322 - replaceLastMessage("bot", errorMessage, '', [], botId);
773 + replaceLastMessage("bot", errorMessage);
1323 774
1324 775 if (callback) {
1325 776 callback(errorMessage);
1326 777 }
@@ -1333,11 +784,10 @@
1333 784 }
1334 785
1335 786 processStream();
1336 787 }).catch(streamError => {
1337 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1338 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1339 - callMxChat(message, callback, botId);
788 + $('.bot-message.temporary-message').remove();
789 + callMxChat(message, callback);
1340 790 });
1341 791 }
1342 792
1343 793 processStream();
@@ -1342,38 +792,34 @@
1342 792
1343 793 processStream();
1344 794 })
1345 795 .catch(error => {
1346 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1347 796 // Check if we have server error data with chat mode
1348 797 if (error && error.isServerError && error.data) {
1349 798 // Check for chat mode in error data
1350 799 if (error.data.chat_mode) {
1351 - updateChatModeIndicator(error.data.chat_mode, botId);
800 + updateChatModeIndicator(error.data.chat_mode);
1352 801 }
1353 802
1354 - handleNonStreamResponse(error.data, callback, botId);
803 + handleNonStreamResponse(error.data, callback);
1355 804 } else {
1356 805 // Only fall back to regular call if we don't have any response data
1357 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1358 - callMxChat(message, callback, botId);
806 + $('.bot-message.temporary-message').remove();
807 + callMxChat(message, callback);
1359 808 }
1360 809 });
1361 - }); // refreshNonceIfNeeded
1362 810 }
1363 811
1364 812 // Helper function to handle non-streaming responses
1365 -function handleNonStreamResponse(data, callback, botId) {
1366 - botId = botId || 'default';
1367 -
813 +function handleNonStreamResponse(data, callback) {
1368 814 // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1369 815 if (data.chat_mode) {
1370 - updateChatModeIndicator(data.chat_mode, botId);
816 + updateChatModeIndicator(data.chat_mode);
1371 817 }
1372 818
1373 819 // Also check in data property if response is wrapped
1374 820 if (data.data && data.data.chat_mode) {
1375 - updateChatModeIndicator(data.data.chat_mode, botId);
821 + updateChatModeIndicator(data.data.chat_mode);
1376 822 }
1377 823
1378 824 // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1379 825 // This prevents a visual gap between thinking dots disappearing and content appearing
@@ -1398,20 +844,25 @@
1398 844 errorMessage = "An error occurred. Please try again or contact support.";
1399 845 }
1400 846
1401 847 // Handle session reset action (IP changed, session expired, etc.)
1402 - // Silent reset — keep chat UI intact, just get a new session and retry
1403 848 if (data.data && data.data.action === 'reset_session') {
1404 - MxChatInstances.silentResetSession(botId);
1405 - // Re-send the original message with the new session (user message is already displayed)
1406 - var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
849 + // Clear the old session and generate a new one
850 + resetChatSession();
851 + // Re-send the original message with the new session
852 + var originalMessage = $('.mxchat-input-holder textarea').data('pending-message');
1407 853 if (originalMessage) {
1408 - getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1409 - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
854 + $('.mxchat-input-holder textarea').data('pending-message', null);
855 + // Re-add the user message and thinking indicator
856 + appendMessage("user", originalMessage);
857 + appendThinkingMessage();
858 + scrollToBottom();
859 + // Determine whether to use streaming
860 + const currentModel = mxchatChat.model || 'gpt-4o';
1410 861 if (shouldUseStreaming(currentModel)) {
1411 - callMxChatStream(originalMessage, callback, botId);
862 + callMxChatStream(originalMessage, callback);
1412 863 } else {
1413 - callMxChat(originalMessage, callback, botId);
864 + callMxChat(originalMessage, callback);
1414 865 }
1415 866 }
1416 867 return;
1417 868 }
@@ -1421,9 +872,9 @@
1421 872 if (mxchatChat.is_admin) {
1422 873 displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1423 874 }
1424 875
1425 - replaceLastMessage("bot", displayMessage, '', [], botId);
876 + replaceLastMessage("bot", displayMessage);
1426 877
1427 878 if (callback) {
1428 879 callback('');
1429 880 }
@@ -1429,22 +880,8 @@
1429 880 }
1430 881 return; // Exit early for errors
1431 882 }
1432 883
1433 - // Check for live agent response
1434 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1435 - removeThinkingDots(botId);
1436 - // Also remove any leftover bot-message that lost its temporary-message class
1437 - var $chatBox = getElement(botId, 'chat-box');
1438 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1439 - updateChatModeIndicator('agent', botId);
1440 - enableChatInput(botId);
1441 - if (callback) {
1442 - callback('');
1443 - }
1444 - return;
1445 - }
1446 -
1447 884 // Handle different response formats
1448 885 if (data.text || data.html || data.message) {
1449 886
1450 887 // Apply response hooks
@@ -1456,23 +893,22 @@
1456 893 }
1457 894
1458 895 // Display the response
1459 896 if (data.text && data.html) {
1460 - replaceLastMessage("bot", data.text, data.html, [], botId);
897 + replaceLastMessage("bot", data.text, data.html);
1461 898 } else if (data.text) {
1462 - replaceLastMessage("bot", data.text, '', [], botId);
899 + replaceLastMessage("bot", data.text);
1463 900 } else if (data.html) {
1464 - replaceLastMessage("bot", "", data.html, [], botId);
901 + replaceLastMessage("bot", "", data.html);
1465 902 } else if (data.message) {
1466 - replaceLastMessage("bot", data.message, '', [], botId);
903 + replaceLastMessage("bot", data.message);
1467 904 }
1468 905 }
1469 906
1470 907 // Handle other response properties
1471 908 if (data.data && data.data.filename) {
1472 - showActivePdf(data.data.filename, botId);
1473 - var instance = MxChatInstances.get(botId);
1474 - instance.activePdfFile = data.data.filename;
909 + showActivePdf(data.data.filename);
910 + activePdfFile = data.data.filename;
1475 911 }
1476 912
1477 913 if (data.redirect_url) {
1478 914 setTimeout(() => {
@@ -1480,9 +916,9 @@
1480 916 }, 1500);
1481 917 }
1482 918
1483 919 // Ensure chat input is re-enabled (safety net for edge cases)
1484 - enableChatInput(botId);
920 + enableChatInput();
1485 921
1486 922 if (callback) {
1487 923 callback(data.text || data.message || '');
1488 924 }
@@ -1488,22 +924,21 @@
1488 924 }
1489 925 }
1490 926
1491 927 // Enhanced updateChatModeIndicator function for immediate DOM updates
1492 -function updateChatModeIndicator(mode, botId) {
1493 - botId = botId || 'default';
1494 - const indicator = getElementDOM(botId, 'chat-mode-indicator');
928 +function updateChatModeIndicator(mode) {
929 + const indicator = document.getElementById('chat-mode-indicator');
1495 930 if (indicator) {
1496 931 const oldText = indicator.textContent;
1497 932
1498 933 if (mode === 'agent') {
1499 934 indicator.textContent = 'Live Agent';
1500 - startPolling(botId);
935 + startPolling();
1501 936 } else {
1502 937 // Everything else is AI mode
1503 938 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1504 939 indicator.textContent = customAiText;
1505 - stopPolling(botId);
940 + stopPolling();
1506 941 }
1507 942
1508 943 // Force immediate DOM update and reflow
1509 944 if (oldText !== indicator.textContent) {
@@ -1525,21 +960,18 @@
1525 960 }
1526 961 }
1527 962
1528 963 // Function to update message during streaming
1529 -function updateStreamingMessage(content, botId) {
1530 - botId = botId || 'default';
1531 -
964 +function updateStreamingMessage(content) {
1532 965 // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1533 966 if (typeof customMxChatFilter === 'function') {
1534 967 content = customMxChatFilter(content, "response");
1535 968 }
1536 -
969 +
1537 970 const formattedContent = linkify(content);
1538 971
1539 - // Find the temporary message in this bot's chat box
1540 - var $chatBox = getElement(botId, 'chat-box');
1541 - const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
972 + // Find the temporary message
973 + const tempMessage = $('.bot-message.temporary-message').last();
1542 974
1543 975 if (tempMessage.length) {
1544 976 // Update existing message
1545 977 tempMessage.html(formattedContent);
@@ -1544,9 +976,9 @@
1544 976 // Update existing message
1545 977 tempMessage.html(formattedContent);
1546 978 } else {
1547 979 // Create new temporary message if it doesn't exist
1548 - appendMessage("bot", content, '', [], true, botId);
980 + appendMessage("bot", content, '', [], true);
1549 981 }
1550 982 }
1551 983
1552 984 function isStreamingSupported(model) {
@@ -1565,320 +997,24 @@
1565 997 return isSupported;
1566 998 }
1567 999
1568 1000 // Update the event handlers to use the correct function names (using event delegation)
1569 -// Use class-based selectors for multi-instance support
1570 -$(document).on('click', '.send-button', function() {
1571 - var botId = getBotIdFromElement(this);
1572 - // While a response is streaming the button is a Stop control.
1573 - if (this.classList.contains('mxchat-stop-mode')) {
1574 - // Same click that just started this stream (an add-on's direct handler
1575 - // ran before this delegated one) — not a Stop press. See
1576 - // mxchatShowStopButton for the full story (plan-4bba64).
1577 - if (this.__mxchatStopJustShown) return;
1578 - mxchatStopStreaming(botId);
1579 - return;
1580 - }
1581 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1582 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1583 - disableChatInput(botId);
1584 - }
1585 - sendMessage(botId);
1001 +$(document).on('click', '#send-button', function() {
1002 + disableChatInput();
1003 + sendMessage();
1586 1004 });
1587 1005
1588 1006 // Override enter key handler (using event delegation)
1589 -$(document).on('keypress', '.chat-input', function(e) {
1007 +$(document).on('keypress', '#chat-input', function(e) {
1590 1008 if (e.which == 13 && !e.shiftKey) {
1591 1009 e.preventDefault();
1592 - var botId = getBotIdFromElement(this);
1593 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1594 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1595 - disableChatInput(botId);
1596 - }
1597 - sendMessage(botId);
1010 + disableChatInput();
1011 + sendMessage();
1598 1012 }
1599 1013 });
1600 1014
1601 -// Builds the list of overflow-menu items for a given bot.
1602 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1603 -function mxchatGetHeaderMenuItems(botId) {
1604 - var items = [];
1605 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1606 -
1607 - // The `print_button_*` keys still gate this item for back-compat with
1608 - // existing user options. The action is now a transcript download, not print.
1609 - if (settings.print_button_enabled === 'on') {
1610 - items.push({
1611 - id: 'download-transcript',
1612 - label: settings.print_button_label || 'Download Transcript',
1613 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1614 - action: function() {
1615 - mxchatDownloadTranscript(botId);
1616 - }
1617 - });
1618 - }
1619 -
1620 - return items;
1621 -}
1622 -
1623 -// Builds a clean markdown transcript of the current conversation and triggers
1624 -// a file download. Used by the "Download Transcript" menu item.
1625 -function mxchatDownloadTranscript(botId) {
1626 - var $chatBox = getElement(botId, 'chat-box');
1627 - if (!$chatBox || !$chatBox.length) return;
1628 -
1629 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1630 - var headerTitle = settings.print_header_title || 'Chat transcript';
1631 - var now = new Date();
1632 - var stamp = now.toLocaleString();
1633 -
1634 - var lines = [];
1635 - lines.push('# ' + headerTitle);
1636 - lines.push('');
1637 - lines.push('Exported: ' + stamp);
1638 - lines.push('');
1639 - lines.push('---');
1640 - lines.push('');
1641 -
1642 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1643 - var $msg = $(this);
1644 - // Skip thinking placeholders and any in-flight temporary messages.
1645 - if ($msg.find('.thinking-dots').length) return;
1646 - if ($msg.hasClass('temporary-message')) return;
1647 -
1648 - var sender;
1649 - if ($msg.hasClass('user-message')) sender = 'User';
1650 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1651 - else sender = 'AI Agent';
1652 -
1653 - // Strip interactive UI from the cloned message so we get the conversation text.
1654 - var $clone = $msg.clone();
1655 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1656 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1657 - if (!text) return;
1658 -
1659 - lines.push('**' + sender + '**');
1660 - lines.push('');
1661 - lines.push(text);
1662 - lines.push('');
1663 - });
1664 -
1665 - var content = lines.join('\n');
1666 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1667 - var fname = 'mxchat-transcript-' + iso + '.md';
1668 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1669 - var url = URL.createObjectURL(blob);
1670 - var a = document.createElement('a');
1671 - a.href = url;
1672 - a.download = fname;
1673 - a.style.display = 'none';
1674 - document.body.appendChild(a);
1675 - a.click();
1676 - setTimeout(function() {
1677 - if (a.parentNode) a.parentNode.removeChild(a);
1678 - URL.revokeObjectURL(url);
1679 - }, 100);
1680 -}
1681 -
1682 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1683 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1684 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1685 -function mxchatSyncMenuColors(botId, $wrap) {
1686 - if (!$wrap || !$wrap.length) return;
1687 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1688 - if (!$bot.length) return;
1689 - var cs = window.getComputedStyle($bot[0]);
1690 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1691 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1692 - }
1693 - // Bot text color usually lives on a child div, not .bot-message itself.
1694 - var $textChild = $bot.find('[style*="color"]').first();
1695 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1696 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1697 -}
1698 -
1699 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1700 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1701 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1702 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1703 -// a rebuild before init (never happens, but harmless) just skips it.
1704 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1705 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1706 - var $menu = $wrap.find('.mxchat-header-menu');
1707 - var items = mxchatGetHeaderMenuItems(botId);
1708 -
1709 - $menu.empty();
1710 -
1711 - if (!items.length) {
1712 - $trigger.hide();
1713 - $menu.hide();
1714 - return;
1715 - }
1716 -
1717 - // Clear any inline display:none a previous zero-item render left behind —
1718 - // open/close visibility is governed by the hidden prop + is-open class.
1719 - $trigger.css('display', '');
1720 - $menu.css('display', '');
1721 -
1722 - items.forEach(function(item, idx) {
1723 - var $btn = $('<button>', {
1724 - type: 'button',
1725 - 'class': 'mxchat-menu-item',
1726 - 'role': 'menuitem',
1727 - 'tabindex': '-1',
1728 - 'data-menu-id': item.id,
1729 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1730 - '<span class="mxchat-menu-item-label"></span>'
1731 - });
1732 - $btn.find('.mxchat-menu-item-label').text(item.label);
1733 - $btn.on('click', function(e) {
1734 - e.preventDefault();
1735 - e.stopPropagation();
1736 - if (closeMenuFn) closeMenuFn();
1737 - try { item.action(); } catch (err) { /* no-op */ }
1738 - });
1739 - $menu.append($btn);
1740 - });
1741 -}
1742 -
1743 -// Re-render every menu on the page after a dynamic-settings merge
1744 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1745 -// swapping items under the user mid-interaction yanks focus — and the
1746 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1747 -function mxchatRebuildHeaderMenus() {
1748 - $('.mxchat-header-menu-wrap').each(function() {
1749 - var $wrap = $(this);
1750 - var botId = $wrap.data('bot-id');
1751 - if (!botId) return;
1752 - if (!$wrap.data('mxchatMenuReady')) {
1753 - mxchatInitHeaderMenu(botId);
1754 - return;
1755 - }
1756 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1757 - $wrap.data('mxchatMenuRebuildPending', true);
1758 - return;
1759 - }
1760 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1761 - });
1762 -}
1763 -
1764 -// One-time per-widget init: renders menu items, wires open/close,
1765 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1766 -// trigger. Wiring happens even when there are zero items at init, so a
1767 -// later dynamic-settings rebuild that adds items has a working trigger.
1768 -function mxchatInitHeaderMenu(botId) {
1769 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1770 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1771 -
1772 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1773 - var $menu = $wrap.find('.mxchat-header-menu');
1774 -
1775 - // Initial color sync — covers normal page load.
1776 - mxchatSyncMenuColors(botId, $wrap);
1777 -
1778 - function openMenu() {
1779 - // Re-sync each open in case the active theme changed since init.
1780 - mxchatSyncMenuColors(botId, $wrap);
1781 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1782 - $trigger.attr('aria-expanded', 'true');
1783 - // Focus the first item for keyboard users
1784 - setTimeout(function() {
1785 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1786 - }, 0);
1787 - }
1788 - function closeMenu(returnFocus) {
1789 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1790 - $trigger.attr('aria-expanded', 'false');
1791 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1792 - if (returnFocus) $trigger.trigger('focus');
1793 - // A dynamic-settings rebuild that arrived while the menu was open
1794 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1795 - if ($wrap.data('mxchatMenuRebuildPending')) {
1796 - $wrap.removeData('mxchatMenuRebuildPending');
1797 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1798 - }
1799 - }
1800 -
1801 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1802 - // click-to-collapse handler does not fire.
1803 - $trigger.on('click', function(e) {
1804 - e.preventDefault();
1805 - e.stopPropagation();
1806 - if ($menu.hasClass('is-open')) closeMenu();
1807 - else openMenu();
1808 - });
1809 -
1810 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1811 - $menu.on('click', function(e) {
1812 - e.stopPropagation();
1813 - });
1814 -
1815 - // Outside click closes the menu.
1816 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1817 - if (!$menu.hasClass('is-open')) return;
1818 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
1819 - closeMenu();
1820 - });
1821 -
1822 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
1823 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
1824 - var $items = $menu.find('.mxchat-menu-item');
1825 - var idx = $items.index(this);
1826 - if (e.key === 'Escape') {
1827 - e.preventDefault();
1828 - closeMenu(true);
1829 - } else if (e.key === 'ArrowDown') {
1830 - e.preventDefault();
1831 - var $next = $items.eq((idx + 1) % $items.length);
1832 - $items.attr('tabindex', '-1');
1833 - $next.attr('tabindex', '0').trigger('focus');
1834 - } else if (e.key === 'ArrowUp') {
1835 - e.preventDefault();
1836 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
1837 - $items.attr('tabindex', '-1');
1838 - $prev.attr('tabindex', '0').trigger('focus');
1839 - } else if (e.key === 'Enter' || e.key === ' ') {
1840 - e.preventDefault();
1841 - $(this).trigger('click');
1842 - }
1843 - });
1844 - $trigger.on('keydown', function(e) {
1845 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
1846 - e.preventDefault();
1847 - closeMenu(true);
1848 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
1849 - e.preventDefault();
1850 - openMenu();
1851 - }
1852 - });
1853 -
1854 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
1855 - // then do the initial item render.
1856 - $wrap.data('mxchatMenuClose', closeMenu);
1857 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1858 -
1859 - $wrap.data('mxchatMenuReady', true);
1860 -}
1861 -
1862 -// Initialize header menus for every rendered widget on DOM ready.
1863 -$(function() {
1864 - $('.mxchat-header-menu-wrap').each(function() {
1865 - var botId = $(this).data('bot-id');
1866 - if (botId) mxchatInitHeaderMenu(botId);
1867 - });
1868 -
1869 - // Embedded (non-floating) widgets are open from the moment the page
1870 - // renders — refresh dynamic settings at init (plan-32db95). Floating
1871 - // widgets refresh on first launcher open instead.
1872 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
1873 - return !$(this).closest('.floating-chatbot').length;
1874 - }).length > 0;
1875 - if (hasEmbeddedWidget) {
1876 - mxchatRefreshDynamicSettings();
1877 - }
1878 -});
1879 -
1880 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1015 +
1016 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
1881 1017 try {
1882 1018 // Determine styles based on sender type
1883 1019 let messageClass, bgColor, fontColor;
1884 1020
@@ -1899,29 +1035,25 @@
1899 1035 }
1900 1036
1901 1037 const messageDiv = $('<div>')
1902 1038 .addClass(messageClass)
1903 - .attr('dir', 'auto');
1904 -
1905 - // Only apply inline colors if AI theme is not active (let CSS handle it)
1906 - var skipColors = shouldSkipInlineColors(botId);
1907 - if (skipColors) {
1908 - messageDiv.css({
1909 - 'margin-bottom': '1em'
1910 - });
1911 - } else {
1912 - messageDiv.css({
1039 + .attr('dir', 'auto')
1040 + .css({
1913 1041 'background': bgColor,
1914 1042 'color': fontColor,
1915 1043 'margin-bottom': '1em'
1916 1044 });
1045 +
1046 + // Process the message content based on sender
1047 + let fullMessage;
1048 + if (sender === "user") {
1049 + // For user messages, apply linkify after sanitization
1050 + fullMessage = linkify(messageText);
1051 + } else {
1052 + // For bot/agent messages, preserve HTML
1053 + fullMessage = messageText;
1917 1054 }
1918 1055
1919 - // Process the message content - always run linkify to convert markdown
1920 - // links and format text. linkify() handles existing HTML safely via
1921 - // negative lookaheads that skip URLs already inside <a> tags.
1922 - let fullMessage = linkify(messageText);
1923 -
1924 1056 // Add images if provided
1925 1057 if (images && images.length > 0) {
1926 1058 fullMessage += '<div class="image-gallery" dir="auto">';
1927 1059 images.forEach(img => {
@@ -1927,9 +1059,9 @@
1927 1059 images.forEach(img => {
1928 1060 const safeTitle = sanitizeUserInput(img.title);
1929 1061 const safeUrl = encodeURI(img.image_url);
1930 1062 const safeThumbnail = encodeURI(img.thumbnail_url);
1931 -
1063 +
1932 1064 fullMessage += `
1933 1065 <div style="margin-bottom: 10px;">
1934 1066 <strong>${safeTitle}</strong><br>
1935 1067 <a href="${safeUrl}" target="_blank">
@@ -1955,32 +1087,25 @@
1955 1087 if (isTemporary) {
1956 1088 messageDiv.addClass('temporary-message');
1957 1089 }
1958 1090
1959 - // Append to the correct chatbot instance's chat-box
1960 - var $chatBox = getElement(botId, 'chat-box');
1961 - messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1091 + messageDiv.hide().appendTo('#chat-box').fadeIn(300, function() {
1962 1092 // FIXED: Use event delegation for link tracking
1963 1093 if (sender === "bot" || sender === "agent") {
1964 - attachLinkTracking(messageDiv, messageText, botId);
1094 + attachLinkTracking(messageDiv, messageText);
1965 1095 }
1966 -
1096 +
1967 1097 if (sender === "bot") {
1968 - const lastUserMessage = $chatBox.find('.user-message').last();
1098 + const lastUserMessage = $('#chat-box').find('.user-message').last();
1969 1099 if (lastUserMessage.length) {
1970 - scrollElementToTop(lastUserMessage, botId);
1100 + scrollElementToTop(lastUserMessage);
1971 1101 }
1972 1102 }
1973 -
1974 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
1975 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
1976 - }
1977 1103 });
1978 1104
1979 1105 if (messageText.id) {
1980 - var instance = MxChatInstances.get(botId);
1981 - instance.lastSeenMessageId = messageText.id;
1982 - hideNotification(botId);
1106 + lastSeenMessageId = messageText.id;
1107 + hideNotification();
1983 1108 }
1984 1109 } catch (error) {
1985 1110 // Error rendering message - silently continue
1986 1111 }
@@ -1986,35 +1111,34 @@
1986 1111 }
1987 1112 }
1988 1113
1989 1114 // Helper function to attach link tracking with proper event handling
1990 -function attachLinkTracking(messageDiv, messageText, botId) {
1991 - botId = botId || 'default';
1115 +function attachLinkTracking(messageDiv, messageText) {
1992 1116 // Use a slight delay to ensure DOM is ready
1993 1117 setTimeout(function() {
1994 1118 const links = messageDiv.find('a[href]').not('[data-tracked]');
1995 -
1119 +
1996 1120 links.each(function() {
1997 1121 const $link = $(this);
1998 1122 const originalHref = $link.attr('href');
1999 -
1123 +
2000 1124 // Mark as tracked to avoid duplicate handlers
2001 1125 $link.attr('data-tracked', 'true');
2002 -
1126 +
2003 1127 // Only track external URLs
2004 1128 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
2005 1129 // Remove any existing click handlers first
2006 1130 $link.off('click.tracking');
2007 -
1131 +
2008 1132 // Add new click handler with namespace
2009 1133 $link.on('click.tracking', function(e) {
2010 1134 e.preventDefault();
2011 1135 e.stopPropagation();
2012 -
2013 - const messageContext = typeof messageText === 'string'
2014 - ? messageText.substring(0, 200)
1136 +
1137 + const messageContext = typeof messageText === 'string'
1138 + ? messageText.substring(0, 200)
2015 1139 : '';
2016 -
1140 +
2017 1141 // Track the click
2018 1142 $.ajax({
2019 1143 url: mxchatChat.ajax_url,
2020 1144 type: 'POST',
@@ -2019,9 +1143,9 @@
2019 1143 url: mxchatChat.ajax_url,
2020 1144 type: 'POST',
2021 1145 data: {
2022 1146 action: 'mxchat_track_url_click',
2023 - session_id: getChatSession(botId),
1147 + session_id: getChatSession(),
2024 1148 url: originalHref,
2025 1149 message_context: messageContext,
2026 1150 nonce: mxchatChat.nonce
2027 1151 },
@@ -2033,9 +1157,9 @@
2033 1157 window.location.href = originalHref;
2034 1158 }
2035 1159 }
2036 1160 });
2037 -
1161 +
2038 1162 return false; // Extra insurance to prevent default
2039 1163 });
2040 1164 }
2041 1165 });
@@ -2041,12 +1165,11 @@
2041 1165 });
2042 1166 }, 100); // Small delay to ensure DOM is ready
2043 1167 }
2044 1168
2045 -function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1169 +function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
2046 1170 var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
2047 - var $chatBox = getElement(botId, 'chat-box');
2048 - var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1171 + var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
2049 1172
2050 1173 // Determine styles
2051 1174 let bgColor, fontColor;
2052 1175 if (sender === "user") {
@@ -2059,13 +1182,27 @@
2059 1182 bgColor = botMessageBgColor;
2060 1183 fontColor = botMessageFontColor;
2061 1184 }
2062 1185
2063 - // Always run linkify to convert markdown links and format text.
2064 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2065 - // to avoid double-processing URLs that are already inside <a> tags).
2066 - var fullMessage = linkify(responseText);
2067 -
1186 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1187 + // This prevents double-processing of URLs that are already formatted as HTML
1188 + var fullMessage;
1189 + if (sender === "user") {
1190 + // Always linkify user messages (they're plain text)
1191 + fullMessage = linkify(responseText);
1192 + } else {
1193 + // For bot/agent messages, check if HTML already exists
1194 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1195 + responseText.includes('<img') || responseText.includes('<div') ||
1196 + responseText.includes('<p>') || responseText.includes('<br>')) {
1197 + // Response already has HTML, don't process it
1198 + fullMessage = responseText;
1199 + } else {
1200 + // Plain text response, apply linkify
1201 + fullMessage = linkify(responseText);
1202 + }
1203 + }
1204 +
2068 1205 if (responseHtml) {
2069 1206 // Only add line breaks if there's actual text content before the HTML
2070 1207 if (fullMessage && fullMessage.trim()) {
2071 1208 fullMessage += '<br><br>' + responseHtml;
@@ -2093,91 +1230,62 @@
2093 1230 lastMessageDiv
2094 1231 .html(fullMessage)
2095 1232 .removeClass('bot-message user-message temporary-message')
2096 1233 .addClass(messageClass)
2097 - .attr('dir', 'auto');
2098 -
2099 - // Only apply inline colors if AI theme is not active (let CSS handle it)
2100 - var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2101 - if (!skipColors) {
2102 - lastMessageDiv.css({
1234 + .attr('dir', 'auto')
1235 + .css({
2103 1236 'background-color': bgColor,
2104 1237 'color': fontColor,
2105 1238 });
2106 - }
2107 1239
2108 1240 // Handle link tracking and scroll
2109 1241 if (sender === "bot" || sender === "agent") {
2110 - attachLinkTracking(lastMessageDiv, responseText, botId);
1242 + attachLinkTracking(lastMessageDiv, responseText);
2111 1243
2112 - const lastUserMessage = $chatBox.find('.user-message').last();
1244 + const lastUserMessage = $('#chat-box').find('.user-message').last();
2113 1245 if (lastUserMessage.length) {
2114 - scrollElementToTop(lastUserMessage, botId);
1246 + scrollElementToTop(lastUserMessage);
2115 1247 }
2116 1248 // Show notification if chat is hidden
2117 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2118 - if ($floatingChatbot.hasClass('hidden')) {
2119 - showNotification(botId);
1249 + if ($('#floating-chatbot').hasClass('hidden')) {
1250 + showNotification();
2120 1251 }
2121 1252 }
2122 1253
2123 1254 // Re-enable chat input after response is displayed
2124 - enableChatInput(botId);
2125 -
2126 - if (sender === "bot" || sender === "agent") {
2127 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2128 - }
1255 + enableChatInput();
2129 1256 } else {
2130 - appendMessage(sender, responseText, responseHtml, images, false, botId);
1257 + appendMessage(sender, responseText, responseHtml, images);
2131 1258 // Re-enable chat input after response is displayed
2132 - enableChatInput(botId);
1259 + enableChatInput();
2133 1260 }
2134 1261 }
2135 1262
2136 1263
2137 - function appendThinkingMessage(botId) {
2138 - botId = botId || 'default';
1264 + function appendThinkingMessage() {
1265 + // Remove any existing thinking dots first
1266 + $('.thinking-dots').remove();
2139 1267
2140 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2141 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2142 - if (indicator && indicator.textContent === 'Live Agent') {
2143 - return;
2144 - }
2145 -
2146 - var $chatBox = getElement(botId, 'chat-box');
2147 -
2148 - // Remove any existing thinking dots in this bot's chat first
2149 - $chatBox.find('.thinking-dots').remove();
2150 -
2151 - // Check if we should skip inline colors (AI theme is active)
2152 - var skipColors = shouldSkipInlineColors(botId);
2153 -
2154 1268 // Retrieve the bot message font color and background color
2155 1269 var botMessageFontColor = mxchatChat.bot_message_font_color;
2156 1270 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2157 1271
2158 - // Build thinking dots HTML - skip inline colors if AI theme is active
2159 - var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1272 +
2160 1273 var thinkingHtml = '<div class="thinking-dots-container">' +
2161 1274 '<div class="thinking-dots">' +
2162 - '<span class="dot"' + dotStyle + '></span>' +
2163 - '<span class="dot"' + dotStyle + '></span>' +
2164 - '<span class="dot"' + dotStyle + '></span>' +
1275 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1276 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
1277 + '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
2165 1278 '</div>' +
2166 1279 '</div>';
2167 1280
2168 - // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2169 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
2170 - $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2171 - scrollToBottom(botId);
1281 + // Append the thinking dots to the chat container (or within the temporary message div)
1282 + $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
1283 + scrollToBottom();
2172 1284 }
2173 -
2174 - function removeThinkingDots(botId) {
2175 - botId = botId || 'default';
2176 - var $chatBox = getElement(botId, 'chat-box');
2177 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2178 - $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2179 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1285 +
1286 + function removeThinkingDots() {
1287 + $('.thinking-dots').closest('.temporary-message').remove();
2180 1288 }
2181 1289
2182 1290 // ====================================
2183 1291 // TEXT FORMATTING & PROCESSING
@@ -2211,12 +1319,9 @@
2211 1319 processedText = formatTextStyling(processedText);
2212 1320
2213 1321 // Process code blocks BEFORE processing links
2214 1322 processedText = formatCodeBlocks(processedText);
2215 -
2216 - // Process markdown tables BEFORE converting newlines to paragraphs
2217 - processedText = formatMarkdownTables(processedText);
2218 -
1323 +
2219 1324 // NOW convert to paragraphs
2220 1325 processedText = convertNewlinesToBreaks(processedText);
2221 1326
2222 1327 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2229,63 +1334,37 @@
2229 1334 // Return as a proper link without the brackets
2230 1335 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2231 1336 });
2232 1337
2233 - // Process markdown links: [text](url) and [](url)
2234 - // Uses balanced parenthesis matching to handle URLs containing parens
2235 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2236 - processedText = (function(input) {
2237 - var result = '';
2238 - var i = 0;
2239 - while (i < input.length) {
2240 - // Look for [ at current position
2241 - if (input[i] === '[') {
2242 - // Find closing ]
2243 - var closeBracket = input.indexOf(']', i + 1);
2244 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2245 - result += input[i];
2246 - i++;
2247 - continue;
2248 - }
2249 - var linkText = input.substring(i + 1, closeBracket);
2250 - // Check if URL starts with http
2251 - var urlStart = closeBracket + 2;
2252 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2253 - result += input[i];
2254 - i++;
2255 - continue;
2256 - }
2257 - // Find balanced closing paren
2258 - var depth = 1;
2259 - var j = urlStart;
2260 - while (j < input.length && depth > 0) {
2261 - if (input[j] === '(') depth++;
2262 - else if (input[j] === ')') depth--;
2263 - if (depth > 0) j++;
2264 - }
2265 - if (depth !== 0) {
2266 - result += input[i];
2267 - i++;
2268 - continue;
2269 - }
2270 - var url = input.substring(urlStart, j);
2271 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2272 - var encodedUrl = safeEncodeUrl(cleanUrl);
2273 - if (!linkText || !linkText.trim()) {
2274 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2275 - } else {
2276 - var safeText = sanitizeUserInput(linkText);
2277 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2278 - }
2279 - i = j + 1; // Skip past the closing )
2280 - } else {
2281 - result += input[i];
2282 - i++;
2283 - }
1338 + // Process proper markdown links with text: [text](url)
1339 + // This MUST have non-empty text in the first brackets
1340 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1341 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1342 + // Make sure we have actual text (not just whitespace)
1343 + if (!text || !text.trim()) {
1344 + // If no text, treat the URL as the text
1345 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1346 + const safeUrl = safeEncodeUrl(cleanUrl);
1347 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2284 1348 }
2285 - return result;
2286 - })(processedText);
1349 +
1350 + // Clean the URL
1351 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1352 + const safeUrl = safeEncodeUrl(cleanUrl);
1353 + const safeText = sanitizeUserInput(text);
1354 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1355 + });
2287 1356
1357 + // Handle empty markdown links: [](url)
1358 + // This is a specific case where there's no text
1359 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1360 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1361 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1362 + const safeUrl = safeEncodeUrl(cleanUrl);
1363 + // Use the URL itself as the link text
1364 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1365 + });
1366 +
2288 1367 // Process phone numbers: [text](tel:number)
2289 1368 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2290 1369 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2291 1370 const safePhone = safeEncodeUrl(phone);
@@ -2437,78 +1516,9 @@
2437 1516 });
2438 1517
2439 1518 return text;
2440 1519 }
2441 -
2442 - function formatMarkdownTables(text) {
2443 - var lines = text.split('\n');
2444 - var result = [];
2445 - var i = 0;
2446 -
2447 - while (i < lines.length) {
2448 - // Check for a table: current line has pipes AND next line is a separator row
2449 - if (i + 1 < lines.length &&
2450 - lines[i].indexOf('|') !== -1 &&
2451 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2452 -
2453 - var tableLines = [];
2454 - var headerLine = lines[i];
2455 - var separatorLine = lines[i + 1];
2456 - tableLines.push(headerLine);
2457 - tableLines.push(separatorLine);
2458 -
2459 - // Collect remaining table rows
2460 - var j = i + 2;
2461 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2462 - tableLines.push(lines[j]);
2463 - j++;
2464 - }
2465 -
2466 - // Parse alignment from separator row
2467 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2468 - var alignments = sepCells.map(function(cell) {
2469 - var trimmed = cell.trim();
2470 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2471 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2472 - return 'left';
2473 - });
2474 -
2475 - // Build HTML table
2476 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2477 -
2478 - // Header row
2479 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2480 - html += '<thead><tr>';
2481 - headerCells.forEach(function(cell, idx) {
2482 - var align = alignments[idx] || 'left';
2483 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2484 - });
2485 - html += '</tr></thead>';
2486 -
2487 - // Body rows
2488 - html += '<tbody>';
2489 - for (var r = 2; r < tableLines.length; r++) {
2490 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2491 - html += '<tr>';
2492 - rowCells.forEach(function(cell, idx) {
2493 - var align = alignments[idx] || 'left';
2494 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2495 - });
2496 - html += '</tr>';
2497 - }
2498 - html += '</tbody></table></div>';
2499 -
2500 - result.push(html);
2501 - i = j;
2502 - } else {
2503 - result.push(lines[i]);
2504 - i++;
2505 - }
2506 - }
2507 -
2508 - return result.join('\n');
2509 - }
2510 -
1520 +
2511 1521 function sanitizeUserInput(text) {
2512 1522 const div = document.createElement('div');
2513 1523 div.textContent = text;
2514 1524 return div.innerHTML;
@@ -2538,21 +1548,10 @@
2538 1548 // ====================================
2539 1549 // UI & SCROLLING CONTROLS
2540 1550 // ====================================
2541 1551
2542 - function scrollToBottom(botIdOrInstant, instant) {
2543 - // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
2544 - var botId = 'default';
2545 - if (typeof botIdOrInstant === 'string') {
2546 - botId = botIdOrInstant;
2547 - instant = instant || false;
2548 - } else if (typeof botIdOrInstant === 'boolean') {
2549 - instant = botIdOrInstant;
2550 - } else {
2551 - instant = false;
2552 - }
2553 -
2554 - var chatBox = getElement(botId, 'chat-box');
1552 + function scrollToBottom(instant = false) {
1553 + var chatBox = $('#chat-box');
2555 1554 if (instant) {
2556 1555 // Instantly set the scroll position to the bottom
2557 1556 chatBox.scrollTop(chatBox.prop("scrollHeight"));
2558 1557 } else {
@@ -2561,15 +1560,15 @@
2561 1560 const scrollHeight = chatBox.prop("scrollHeight");
2562 1561 const initialScroll = chatBox.scrollTop();
2563 1562 const distance = scrollHeight - initialScroll;
2564 1563 const duration = 500; // Duration in ms
2565 -
1564 +
2566 1565 function smoothScroll(timestamp) {
2567 1566 if (!start) start = timestamp;
2568 1567 const progress = timestamp - start;
2569 1568 const currentScroll = initialScroll + (distance * (progress / duration));
2570 1569 chatBox.scrollTop(currentScroll);
2571 -
1570 +
2572 1571 if (progress < duration) {
2573 1572 requestAnimationFrame(smoothScroll);
2574 1573 } else {
2575 1574 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
@@ -2574,37 +1573,31 @@
2574 1573 } else {
2575 1574 chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
2576 1575 }
2577 1576 }
2578 -
1577 +
2579 1578 requestAnimationFrame(smoothScroll);
2580 1579 }
2581 1580 }
2582 -
2583 - function scrollElementToTop(element, botId, topOffset) {
2584 - botId = botId || 'default';
2585 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2586 - var chatBox = getElement(botId, 'chat-box');
1581 +
1582 + function scrollElementToTop(element) {
1583 + var chatBox = $('#chat-box');
2587 1584 var elementTop = element.position().top + chatBox.scrollTop();
2588 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1585 + chatBox.animate({ scrollTop: elementTop }, 500);
2589 1586 }
2590 -
2591 - function showChatWidget(botId) {
2592 - botId = botId || 'default';
2593 - var $button = getElement(botId, 'floating-chatbot-button');
1587 +
1588 + function showChatWidget() {
2594 1589 // First ensure display is set
2595 - $button.css('display', 'flex');
1590 + $('#floating-chatbot-button').css('display', 'flex');
2596 1591 // Then handle the fade
2597 - $button.fadeTo(500, 1);
1592 + $('#floating-chatbot-button').fadeTo(500, 1);
2598 1593 // Force visibility
2599 - $button.removeClass('hidden');
1594 + $('#floating-chatbot-button').removeClass('hidden');
2600 1595 }
2601 1596
2602 - function hideChatWidget(botId) {
2603 - botId = botId || 'default';
2604 - var $button = getElement(botId, 'floating-chatbot-button');
2605 - $button.css('display', 'none');
2606 - $button.addClass('hidden');
1597 + function hideChatWidget() {
1598 + $('#floating-chatbot-button').css('display', 'none');
1599 + $('#floating-chatbot-button').addClass('hidden');
2607 1600 }
2608 1601
2609 1602 function disableScroll() {
2610 1603 if (isMobile()) {
@@ -2663,43 +1656,34 @@
2663 1656 chatButton.appendChild(notificationBadge);
2664 1657
2665 1658 }
2666 1659
2667 - function showNotification(botId) {
2668 - botId = botId || 'default';
2669 - const badge = getElementDOM(botId, 'chat-notification-badge');
2670 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2671 - if (badge && $floatingChatbot.hasClass('hidden')) {
1660 + function showNotification() {
1661 + const badge = document.getElementById('chat-notification-badge');
1662 + if (badge && $('#floating-chatbot').hasClass('hidden')) {
2672 1663 badge.style.display = 'block';
2673 1664 badge.textContent = '1';
2674 1665 }
2675 1666 }
2676 -
2677 - function hideNotification(botId) {
2678 - botId = botId || 'default';
2679 - const badge = getElementDOM(botId, 'chat-notification-badge');
1667 +
1668 + function hideNotification() {
1669 + const badge = document.getElementById('chat-notification-badge');
2680 1670 if (badge) {
2681 1671 badge.style.display = 'none';
2682 1672 }
2683 1673 }
2684 -
2685 - function startNotificationChecking(botId) {
2686 - botId = botId || 'default';
1674 +
1675 + function startNotificationChecking() {
2687 1676 const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2688 1677 if (!chatPersistenceEnabled) return;
2689 -
2690 - createNotificationBadge(botId);
2691 - var instance = MxChatInstances.get(botId);
2692 - instance.notificationCheckInterval = setInterval(function() {
2693 - checkForNewMessages(botId);
2694 - }, 30000); // Check every 30 seconds
1678 +
1679 + createNotificationBadge();
1680 + notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
2695 1681 }
2696 -
2697 - function stopNotificationChecking(botId) {
2698 - botId = botId || 'default';
2699 - var instance = MxChatInstances.get(botId);
2700 - if (instance.notificationCheckInterval) {
2701 - clearInterval(instance.notificationCheckInterval);
1682 +
1683 + function stopNotificationChecking() {
1684 + if (notificationCheckInterval) {
1685 + clearInterval(notificationCheckInterval);
2702 1686 }
2703 1687 }
2704 1688
2705 1689 function checkForNewMessages() {
@@ -2725,35 +1709,28 @@
2725 1709 });
2726 1710 }
2727 1711
2728 1712
2729 -// ====================================
2730 -// LIVE AGENT FUNCTIONALITY
2731 -// ====================================
1713 + // ====================================
1714 + // LIVE AGENT FUNCTIONALITY
1715 + // ====================================
2732 1716
2733 -function startPolling(botId) {
2734 - botId = botId || 'default';
2735 - var instance = MxChatInstances.get(botId);
2736 - // Clear any existing interval first
2737 - stopPolling(botId);
2738 - instance.pollingInterval = setInterval(function() {
2739 - checkForAgentMessages(botId);
2740 - }, 5000);
2741 -}
1717 + function startPolling() {
1718 + // Clear any existing interval first
1719 + stopPolling();
1720 + // Start new polling interval
1721 + pollingInterval = setInterval(checkForAgentMessages, 5000);
1722 + }
2742 1723
2743 -function stopPolling(botId) {
2744 - botId = botId || 'default';
2745 - var instance = MxChatInstances.get(botId);
2746 - if (instance.pollingInterval) {
2747 - clearInterval(instance.pollingInterval);
2748 - instance.pollingInterval = null;
1724 + function stopPolling() {
1725 + if (pollingInterval) {
1726 + clearInterval(pollingInterval);
1727 + pollingInterval = null;
1728 + }
2749 1729 }
2750 -}
2751 -
2752 -function checkForAgentMessages(botId) {
2753 - botId = botId || 'default';
2754 - var instance = MxChatInstances.get(botId);
2755 - const sessionId = getChatSession(botId);
1730 +
1731 +function checkForAgentMessages() {
1732 + const sessionId = getChatSession();
2756 1733 $.ajax({
2757 1734 url: mxchatChat.ajax_url,
2758 1735 type: 'POST',
2759 1736 dataType: 'json',
@@ -2759,41 +1736,32 @@
2759 1736 dataType: 'json',
2760 1737 data: {
2761 1738 action: 'mxchat_fetch_new_messages',
2762 1739 session_id: sessionId,
2763 - last_seen_id: instance.lastSeenMessageId,
2764 - persistence_enabled: 'true',
1740 + last_seen_id: lastSeenMessageId,
1741 + persistence_enabled: 'true', // Add this too
2765 1742 nonce: mxchatChat.nonce
2766 1743 },
2767 1744 success: function (response) {
2768 1745 if (response.success && response.data?.new_messages) {
2769 1746 let hasNewMessage = false;
2770 -
1747 +
2771 1748 response.data.new_messages.forEach(function (message) {
2772 - if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
1749 + if (message.role === "agent" && !processedMessageIds.has(message.id)) {
2773 1750 hasNewMessage = true;
2774 - appendMessage("agent", message.content, '', [], false, botId);
2775 - instance.lastSeenMessageId = message.id;
2776 - instance.processedMessageIds.add(message.id);
1751 + // CHANGE THIS LINE:
1752 + appendMessage("agent", message.content); // Instead of replaceLastMessage
1753 + lastSeenMessageId = message.id;
1754 + processedMessageIds.add(message.id);
2777 1755 }
2778 1756 });
2779 1757
2780 - if (hasNewMessage) {
2781 - enableChatInput(botId);
1758 + if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
1759 + showNotification();
2782 1760 }
2783 -
2784 - var $floatingChatbot = getElement(botId, 'floating-chatbot');
2785 - if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2786 - showNotification(botId);
2787 - }
2788 -
2789 - scrollToBottom(botId, true);
1761 +
1762 + scrollToBottom(true);
2790 1763 }
2791 -
2792 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2793 - if (response.success && response.data?.chat_mode) {
2794 - updateChatModeIndicator(response.data.chat_mode, botId);
2795 - }
2796 1764 },
2797 1765 error: function (xhr, status, error) {
2798 1766 // Polling error - silently continue
2799 1767 }
@@ -2803,29 +1771,17 @@
2803 1771 // ====================================
2804 1772 // CHAT HISTORY & PERSISTENCE
2805 1773 // ====================================
2806 1774
2807 -function loadChatHistory(botId, onComplete) {
2808 - botId = botId || 'default';
2809 - var instance = MxChatInstances.get(botId);
2810 -
1775 +function loadChatHistory() {
2811 1776 // Prevent duplicate loading
2812 - if (instance.chatHistoryLoaded) {
2813 - if (onComplete) onComplete();
1777 + if (chatHistoryLoaded) {
2814 1778 return;
2815 1779 }
2816 -
2817 - // Use getChatSession which returns null if no session exists (does NOT create one)
2818 - var sessionId = getChatSession(botId);
1780 +
1781 + var sessionId = getChatSession();
2819 1782 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2820 1783
2821 - // No session yet — nothing to load. History will load after first message via ensureSession.
2822 - if (!sessionId) {
2823 - instance.chatHistoryLoaded = true;
2824 - if (onComplete) onComplete();
2825 - return;
2826 - }
2827 -
2828 1784 if (chatPersistenceEnabled && sessionId) {
2829 1785 $.ajax({
2830 1786 url: mxchatChat.ajax_url,
2831 1787 type: 'POST',
@@ -2836,12 +1792,11 @@
2836 1792 },
2837 1793 success: function(response) {
2838 1794 // Handle session reset (IP changed while user was away)
2839 1795 if (response.success === false && response.data && response.data.action === 'reset_session') {
2840 - // Silent reset — new session but don't clear UI
2841 - MxChatInstances.silentResetSession(botId);
2842 - instance.chatHistoryLoaded = true; // Prevent retry loop
2843 - if (onComplete) onComplete();
1796 + // Silently reset session - user will start fresh
1797 + resetChatSession();
1798 + chatHistoryLoaded = true; // Prevent retry loop
2844 1799 return;
2845 1800 }
2846 1801
2847 1802 // Check if the response indicates success
@@ -2847,15 +1802,15 @@
2847 1802 // Check if the response indicates success
2848 1803 if (response.success) {
2849 1804 // Handle case where conversation data exists and is an array
2850 1805 if (response.data && Array.isArray(response.data.conversation)) {
2851 - var $chatBox = getElement(botId, 'chat-box');
1806 + var $chatBox = $('#chat-box');
2852 1807 var $fragment = $(document.createDocumentFragment());
2853 - let highestMessageId = instance.lastSeenMessageId;
1808 + let highestMessageId = lastSeenMessageId;
2854 1809
2855 1810 // Update chat mode if provided
2856 1811 if (response.data.chat_mode) {
2857 - updateChatModeIndicator(response.data.chat_mode, botId);
1812 + updateChatModeIndicator(response.data.chat_mode);
2858 1813 }
2859 1814
2860 1815 // Only process if there are actual messages
2861 1816 if (response.data.conversation.length > 0) {
@@ -2860,9 +1815,9 @@
2860 1815 // Only process if there are actual messages
2861 1816 if (response.data.conversation.length > 0) {
2862 1817 // IMPORTANT: Clear existing messages before loading history
2863 1818 $chatBox.empty();
2864 -
1819 +
2865 1820 $.each(response.data.conversation, function(index, message) {
2866 1821 // Skip agent messages if persistence is off
2867 1822 if (!chatPersistenceEnabled && message.role === 'agent') {
2868 1823 return;
@@ -2897,19 +1852,9 @@
2897 1852 var content = message.content;
2898 1853 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2899 1854 content = decodeHTMLEntities(content);
2900 1855
2901 - // Skip linkify for messages containing structured HTML
2902 - // (forms, product cards, galleries, etc.) to avoid
2903 - // markdown formatting corrupting HTML attributes
2904 - // (e.g. underscores in name="field_name" becoming <em> tags)
2905 - if (content.includes("mxchat-product-card") ||
2906 - content.includes("mxchat-image-gallery") ||
2907 - content.includes("mxchat-featured-products") ||
2908 - content.includes("<form") ||
2909 - content.includes("<input") ||
2910 - content.includes("<select") ||
2911 - content.includes("<textarea")) {
1856 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2912 1857 messageElement.html(content);
2913 1858 } else {
2914 1859 var formattedContent = linkify(content);
2915 1860 messageElement.html(formattedContent);
@@ -2919,47 +1864,42 @@
2919 1864
2920 1865 // Track message IDs
2921 1866 if (message.id) {
2922 1867 highestMessageId = Math.max(highestMessageId, message.id);
2923 - instance.processedMessageIds.add(message.id);
1868 + processedMessageIds.add(message.id);
2924 1869 }
2925 1870 });
2926 1871
2927 1872 // Only append messages and scroll if we have content
2928 1873 $chatBox.append($fragment);
2929 - scrollToBottom(botId, true);
1874 + scrollToBottom(true);
2930 1875
2931 1876 // Collapse quick questions if we have conversation history
2932 - // BUT skip auto-collapse for embedded bots (they should stay expanded)
2933 - if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2934 - collapseQuickQuestions(botId);
1877 + if (hasQuickQuestions()) {
1878 + collapseQuickQuestions();
2935 1879 }
2936 1880
2937 1881 // Update lastSeenMessageId after history loads
2938 - instance.lastSeenMessageId = highestMessageId;
1882 + lastSeenMessageId = highestMessageId;
2939 1883
2940 1884 // Only update chat mode if persistence is enabled and we have messages
2941 1885 if (chatPersistenceEnabled) {
2942 1886 var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2943 1887 if (lastMessage.role === 'agent') {
2944 - updateChatModeIndicator('agent', botId);
1888 + updateChatModeIndicator('agent');
2945 1889 }
2946 1890 }
2947 -
1891 +
2948 1892 // Mark as loaded ONLY after successful load
2949 - instance.chatHistoryLoaded = true;
1893 + chatHistoryLoaded = true;
2950 1894 }
2951 1895 }
2952 1896 }
2953 - if (onComplete) onComplete();
2954 1897 },
2955 1898 error: function(xhr, status, error) {
2956 1899 // Error loading chat history - silently continue
2957 - if (onComplete) onComplete();
2958 1900 }
2959 1901 });
2960 - } else {
2961 - if (onComplete) onComplete();
2962 1902 }
2963 1903 }
2964 1904
2965 1905
@@ -2973,12 +1913,11 @@
2973 1913 element.addEventListener(eventType, handler);
2974 1914 }
2975 1915 }
2976 1916
2977 - function showActivePdf(filename, botId) {
2978 - botId = botId || 'default';
2979 - const container = getElementDOM(botId, 'active-pdf-container');
2980 - const nameElement = getElementDOM(botId, 'active-pdf-name');
1917 + function showActivePdf(filename) {
1918 + const container = document.getElementById('active-pdf-container');
1919 + const nameElement = document.getElementById('active-pdf-name');
2981 1920
2982 1921 if (!container || !nameElement) {
2983 1922 return;
2984 1923 }
@@ -2986,12 +1925,11 @@
2986 1925 nameElement.textContent = filename;
2987 1926 container.style.display = 'flex';
2988 1927 }
2989 1928
2990 - function showActiveWord(filename, botId) {
2991 - botId = botId || 'default';
2992 - const container = getElementDOM(botId, 'active-word-container');
2993 - const nameElement = getElementDOM(botId, 'active-word-name');
1929 + function showActiveWord(filename) {
1930 + const container = document.getElementById('active-word-container');
1931 + const nameElement = document.getElementById('active-word-name');
2994 1932
2995 1933 if (!container || !nameElement) {
2996 1934 return;
2997 1935 }
@@ -2998,17 +1936,15 @@
2998 1936
2999 1937 nameElement.textContent = filename;
3000 1938 container.style.display = 'flex';
3001 1939 }
3002 -
3003 - function removeActivePdf(botId) {
3004 - botId = botId || 'default';
3005 - var instance = MxChatInstances.get(botId);
3006 - const container = getElementDOM(botId, 'active-pdf-container');
3007 - const nameElement = getElementDOM(botId, 'active-pdf-name');
3008 -
3009 - if (!container || !nameElement || !instance.activePdfFile) return;
3010 -
1940 +
1941 + function removeActivePdf() {
1942 + const container = document.getElementById('active-pdf-container');
1943 + const nameElement = document.getElementById('active-pdf-name');
1944 +
1945 + if (!container || !nameElement || !activePdfFile) return;
1946 +
3011 1947 fetch(mxchatChat.ajax_url, {
3012 1948 method: 'POST',
3013 1949 headers: {
3014 1950 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3014,9 +1950,9 @@
3014 1950 'Content-Type': 'application/x-www-form-urlencoded',
3015 1951 },
3016 1952 body: new URLSearchParams({
3017 1953 'action': 'mxchat_remove_pdf',
3018 - 'session_id': getChatSession(botId),
1954 + 'session_id': sessionId,
3019 1955 'nonce': mxchatChat.nonce
3020 1956 })
3021 1957 })
3022 1958 .then(response => response.json())
@@ -3023,10 +1959,10 @@
3023 1959 .then(data => {
3024 1960 if (data.success) {
3025 1961 container.style.display = 'none';
3026 1962 nameElement.textContent = '';
3027 - instance.activePdfFile = null;
3028 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
1963 + activePdfFile = null;
1964 + appendMessage('bot', 'PDF removed.');
3029 1965 }
3030 1966 })
3031 1967 .catch(error => {
3032 1968 // Error removing PDF - silently continue
@@ -3032,16 +1968,14 @@
3032 1968 // Error removing PDF - silently continue
3033 1969 });
3034 1970 }
3035 1971
3036 - function removeActiveWord(botId) {
3037 - botId = botId || 'default';
3038 - var instance = MxChatInstances.get(botId);
3039 - const container = getElementDOM(botId, 'active-word-container');
3040 - const nameElement = getElementDOM(botId, 'active-word-name');
3041 -
3042 - if (!container || !nameElement || !instance.activeWordFile) return;
3043 -
1972 + function removeActiveWord() {
1973 + const container = document.getElementById('active-word-container');
1974 + const nameElement = document.getElementById('active-word-name');
1975 +
1976 + if (!container || !nameElement || !activeWordFile) return;
1977 +
3044 1978 fetch(mxchatChat.ajax_url, {
3045 1979 method: 'POST',
3046 1980 headers: {
3047 1981 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3047,9 +1981,9 @@
3047 1981 'Content-Type': 'application/x-www-form-urlencoded',
3048 1982 },
3049 1983 body: new URLSearchParams({
3050 1984 'action': 'mxchat_remove_word',
3051 - 'session_id': getChatSession(botId),
1985 + 'session_id': sessionId,
3052 1986 'nonce': mxchatChat.nonce
3053 1987 })
3054 1988 })
3055 1989 .then(response => response.json())
@@ -3056,10 +1990,10 @@
3056 1990 .then(data => {
3057 1991 if (data.success) {
3058 1992 container.style.display = 'none';
3059 1993 nameElement.textContent = '';
3060 - instance.activeWordFile = null;
3061 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
1994 + activeWordFile = null;
1995 + appendMessage('bot', 'Word document removed.');
3062 1996 }
3063 1997 })
3064 1998 .catch(error => {
3065 1999 // Error removing Word document - silently continue
@@ -3069,10 +2003,9 @@
3069 2003 // ====================================
3070 2004 // CONSENT & COMPLIANCE (GDPR)
3071 2005 // ====================================
3072 2006
3073 - function initializeChatVisibility(botId) {
3074 - botId = botId || 'default';
2007 + function initializeChatVisibility() {
3075 2008 const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
3076 2009 mxchatChat.complianz_toggle === '1' ||
3077 2010 mxchatChat.complianz_toggle === 1;
3078 2011
@@ -3077,35 +2010,34 @@
3077 2010 mxchatChat.complianz_toggle === 1;
3078 2011
3079 2012 if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
3080 2013 // Initial check
3081 - checkConsentAndShowChat(botId);
2014 + checkConsentAndShowChat();
3082 2015
3083 2016 // Listen for consent changes
3084 2017 $(document).on('cmplz_status_change', function(event) {
3085 - checkConsentAndShowChat(botId);
2018 + checkConsentAndShowChat();
3086 2019 });
3087 2020 } else {
3088 2021 // If Complianz is not enabled, always show
3089 - getElement(botId, 'floating-chatbot-button')
2022 + $('#floating-chatbot-button')
3090 2023 .css('display', 'flex')
3091 2024 .removeClass('hidden no-consent')
3092 2025 .fadeTo(500, 1);
3093 -
2026 +
3094 2027 // Also check pre-chat message when Complianz is not enabled
3095 - checkPreChatDismissal(botId);
2028 + checkPreChatDismissal();
3096 2029 }
3097 2030 }
3098 2031
3099 -
3100 - function checkConsentAndShowChat(botId) {
3101 - botId = botId || 'default';
2032 +
2033 + function checkConsentAndShowChat() {
3102 2034 var consentStatus = cmplz_has_consent('marketing');
3103 2035 var consentType = complianz.consenttype;
3104 2036
3105 - let $widget = getElement(botId, 'floating-chatbot-button');
3106 - let $chatbot = getElement(botId, 'floating-chatbot');
3107 - let $preChat = getElement(botId, 'pre-chat-message');
2037 + let $widget = $('#floating-chatbot-button');
2038 + let $chatbot = $('#floating-chatbot');
2039 + let $preChat = $('#pre-chat-message');
3108 2040
3109 2041 if (consentStatus === true) {
3110 2042 $widget
3111 2043 .removeClass('no-consent')
@@ -3114,9 +2046,9 @@
3114 2046 .fadeTo(500, 1);
3115 2047 $chatbot.removeClass('no-consent');
3116 2048
3117 2049 // Show pre-chat message if not dismissed
3118 - checkPreChatDismissal(botId);
2050 + checkPreChatDismissal();
3119 2051 } else {
3120 2052 $widget
3121 2053 .addClass('no-consent')
3122 2054 .fadeTo(500, 0, function() {
@@ -3134,38 +2066,46 @@
3134 2066
3135 2067 // ====================================
3136 2068 // PRE-CHAT MESSAGE HANDLING
3137 2069 // ====================================
3138 -
3139 - function checkPreChatDismissal(botId) {
3140 - botId = botId || 'default';
3141 - try {
3142 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3143 - if (dismissedAt) {
3144 - // Re-show after 24 hours
3145 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3146 - if (elapsed < 86400000) {
3147 - getElement(botId, 'pre-chat-message').hide();
3148 - return;
2070 +
2071 + function checkPreChatDismissal() {
2072 + $.ajax({
2073 + url: mxchatChat.ajax_url,
2074 + type: 'POST',
2075 + data: {
2076 + action: 'mxchat_check_pre_chat_message_status',
2077 + _ajax_nonce: mxchatChat.nonce
2078 + },
2079 + success: function(response) {
2080 + if (response.success && !response.data.dismissed) {
2081 + $('#pre-chat-message').fadeIn(250);
2082 + } else {
2083 + $('#pre-chat-message').hide();
3149 2084 }
3150 - // Expired — clear and show again
3151 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2085 + },
2086 + error: function() {
2087 + // Error checking pre-chat dismissal - silently continue
3152 2088 }
3153 - getElement(botId, 'pre-chat-message').fadeIn(250);
3154 - } catch (e) {
3155 - // localStorage unavailable — show the message
3156 - getElement(botId, 'pre-chat-message').fadeIn(250);
3157 - }
2089 + });
3158 2090 }
3159 2091
3160 - function handlePreChatDismissal(botId) {
3161 - botId = botId || 'default';
3162 - getElement(botId, 'pre-chat-message').fadeOut(200);
3163 - try {
3164 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3165 - } catch (e) {
3166 - // localStorage unavailable — dismissal won't persist
3167 - }
2092 + function handlePreChatDismissal() {
2093 + $('#pre-chat-message').fadeOut(200);
2094 + $.ajax({
2095 + url: mxchatChat.ajax_url,
2096 + type: 'POST',
2097 + data: {
2098 + action: 'mxchat_dismiss_pre_chat_message',
2099 + _ajax_nonce: mxchatChat.nonce
2100 + },
2101 + success: function() {
2102 + $('#pre-chat-message').hide();
2103 + },
2104 + error: function() {
2105 + // Error dismissing pre-chat message - silently continue
2106 + }
2107 + });
3168 2108 }
3169 2109
3170 2110
3171 2111 // ====================================
@@ -3191,158 +2131,87 @@
3191 2131 // ====================================
3192 2132
3193 2133 $(document).on('click', '.mxchat-popular-question', function () {
3194 2134 var question = $(this).text();
3195 - var botId = getBotIdFromElement(this);
3196 -
2135 +
3197 2136 // Append the question as if the user typed it
3198 - appendMessage("user", question, '', [], false, botId);
3199 -
2137 + appendMessage("user", question);
2138 +
3200 2139 // Only collapse if there are questions
3201 - if (hasQuickQuestions(botId)) {
3202 - collapseQuickQuestions(botId);
2140 + if (hasQuickQuestions()) {
2141 + collapseQuickQuestions();
3203 2142 }
3204 -
2143 +
3205 2144 // Send the question to the server
3206 - sendMessageToChatbot(question, botId);
2145 + sendMessageToChatbot(question);
3207 2146 });
3208 2147
3209 2148 $(document).on('click', '.questions-toggle-btn', function(e) {
3210 2149 e.preventDefault();
3211 2150 e.stopPropagation();
3212 - var botId = getBotIdFromElement(this);
3213 - expandQuickQuestions(botId);
2151 + expandQuickQuestions();
3214 2152 });
3215 2153
3216 2154 $(document).on('click', '.questions-collapse-btn', function(e) {
3217 2155 e.preventDefault();
3218 2156 e.stopPropagation();
3219 - var botId = getBotIdFromElement(this);
3220 - collapseQuickQuestions(botId);
2157 + collapseQuickQuestions();
3221 2158 });
3222 2159
3223 - // Chatbot visibility toggle handlers - use class selector for multi-instance support
3224 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3225 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3226 - if (e.type === 'keydown') {
3227 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3228 - e.preventDefault();
3229 - }
3230 - var botId = getBotIdFromElement(this);
3231 - var $chatbot = getElement(botId, 'floating-chatbot');
3232 - var $badge = getElement(botId, 'chat-notification-badge');
3233 - var $preChat = getElement(botId, 'pre-chat-message');
3234 -
3235 - if ($chatbot.hasClass('hidden')) {
3236 - $chatbot.removeClass('hidden').addClass('visible')
3237 - .attr('aria-modal', 'true').attr('role', 'dialog');
3238 - $(this).addClass('hidden').attr('aria-expanded', 'true');
3239 - $badge.hide(); // Hide notification when opening chat
2160 + // Chatbot visibility toggle handlers
2161 + $(document).on('click', '#floating-chatbot-button', function() {
2162 + var chatbot = $('#floating-chatbot');
2163 + if (chatbot.hasClass('hidden')) {
2164 + chatbot.removeClass('hidden').addClass('visible');
2165 + $(this).addClass('hidden');
2166 + $('#chat-notification-badge').hide(); // Hide notification when opening chat
3240 2167 disableScroll();
3241 - $preChat.fadeOut(250);
3242 -
3243 - // First open per page load: re-fetch behavior settings in case
3244 - // this page's inline values came from a stale full-page cache
3245 - // (plan-32db95). Idempotent — later opens are a no-op.
3246 - mxchatRefreshDynamicSettings();
3247 -
3248 - // Load chat history for returning visitors (persistence)
3249 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3250 - if (chatPersistenceEnabled) {
3251 - MxChatInstances.ensureSession(botId);
3252 - }
3253 -
3254 - // Deferred email check — only on first widget open
3255 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3256 - var instance = MxChatInstances.get(botId);
3257 - if (emailBlocker && !instance.emailCheckDone) {
3258 - instance.emailCheckDone = true;
3259 - resolveEmailState(botId);
3260 - } else if (!emailBlocker) {
3261 - // No email collection — still route through showChatContainerForBot
3262 - // so the loader is shown while chat history loads
3263 - showChatContainerForBot(botId);
3264 - }
3265 -
3266 - // Move keyboard focus into the message input after the open transition.
3267 - setTimeout(function() {
3268 - var chatInput = getElementDOM(botId, 'chat-input');
3269 - if (chatInput && !chatInput.disabled) {
3270 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3271 - }
3272 - }, 300);
2168 + $('#pre-chat-message').fadeOut(250);
3273 2169 } else {
3274 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3275 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2170 + chatbot.removeClass('visible').addClass('hidden');
2171 + $(this).removeClass('hidden');
3276 2172 enableScroll();
3277 - checkPreChatDismissal(botId);
2173 + checkPreChatDismissal();
3278 2174 }
3279 2175 });
3280 -
3281 - // Allow clicking anywhere on the title bar to close the chatbot.
3282 - // Returns keyboard focus to the launcher so keyboard users don't get
3283 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3284 - // heuristic-based so mouse-triggered close won't show a focus ring.
3285 - $(document).on('click', '.chatbot-top-bar', function() {
3286 - var botId = getBotIdFromElement(this);
3287 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3288 - var $launcher = getElement(botId, 'floating-chatbot-button');
3289 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2176 +
2177 + $(document).on('click', '#exit-chat-button', function() {
2178 + $('#floating-chatbot').addClass('hidden').removeClass('visible');
2179 + $('#floating-chatbot-button').removeClass('hidden');
3290 2180 enableScroll();
3291 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3292 2181 });
3293 -
3294 - // Global Escape-key handler — closes any visible chat widget and
3295 - // returns focus to its launcher. Standard modal-dismissal pattern;
3296 - // pairs with aria-modal="true" set on the widget when it opens.
3297 - $(document).on('keydown', function(e) {
3298 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3299 - var $visible = $('.floating-chatbot.visible');
3300 - if (!$visible.length) return;
3301 - e.preventDefault();
3302 - $visible.each(function() {
3303 - var botId = getBotIdFromElement(this);
3304 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3305 - var $launcher = getElement(botId, 'floating-chatbot-button');
3306 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3307 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3308 - });
3309 - enableScroll();
3310 - });
3311 -
2182 +
3312 2183 $(document).on('click', '.close-pre-chat-message', function(e) {
3313 2184 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3314 - var botId = getBotIdFromElement(this);
3315 - handlePreChatDismissal(botId);
2185 + $('#pre-chat-message').fadeOut(200, function() {
2186 + $(this).remove();
2187 + });
3316 2188 });
2189 +
3317 2190
3318 -
3319 - // PDF upload button handlers - use class selector
3320 - $(document).on('click', '.pdf-upload-btn', function() {
3321 - var botId = getBotIdFromElement(this);
3322 - var pdfInput = getElementDOM(botId, 'pdf-upload');
3323 - if (pdfInput) pdfInput.click();
3324 - });
3325 -
3326 - // Word upload button handlers - use class selector
3327 - $(document).on('click', '.word-upload-btn', function() {
3328 - var botId = getBotIdFromElement(this);
3329 - var wordInput = getElementDOM(botId, 'word-upload');
3330 - if (wordInput) wordInput.click();
3331 - });
2191 + // PDF upload button handlers
2192 + if (document.getElementById('pdf-upload-btn')) {
2193 + document.getElementById('pdf-upload-btn').addEventListener('click', function() {
2194 + document.getElementById('pdf-upload').click();
2195 + });
2196 + }
3332 2197
3333 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3334 - $(document).on('change', '.pdf-upload', async function(e) {
3335 - var botId = getBotIdFromElement(this);
3336 - var instance = MxChatInstances.get(botId);
3337 - const file = this.files[0];
3338 - const sessionId = MxChatInstances.ensureSession(botId);
3339 -
2198 + // Word upload button handlers
2199 + if (document.getElementById('word-upload-btn')) {
2200 + document.getElementById('word-upload-btn').addEventListener('click', function() {
2201 + document.getElementById('word-upload').click();
2202 + });
2203 + }
2204 +
2205 + // PDF file input change handler
2206 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2207 + const file = e.target.files[0];
2208 +
3340 2209 if (!file || file.type !== 'application/pdf') {
3341 2210 alert('Please select a valid PDF file.');
3342 2211 return;
3343 2212 }
3344 -
2213 +
3345 2214 if (!sessionId) {
3346 2215 alert('Error: No session ID found');
3347 2216 return;
3348 2217 }
@@ -3350,49 +2219,47 @@
3350 2219 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3351 2220 alert('Error: Ajax configuration missing');
3352 2221 return;
3353 2222 }
3354 -
2223 +
3355 2224 // Disable buttons and show loading state
3356 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3357 - const sendBtn = getElementDOM(botId, 'send-button');
3358 - if (!uploadBtn) return;
2225 + const uploadBtn = document.getElementById('pdf-upload-btn');
2226 + const sendBtn = document.getElementById('send-button');
3359 2227 const originalBtnContent = uploadBtn.innerHTML;
3360 -
2228 +
3361 2229 try {
3362 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3363 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3364 2230 const formData = new FormData();
3365 2231 formData.append('action', 'mxchat_upload_pdf');
3366 2232 formData.append('pdf_file', file);
3367 2233 formData.append('session_id', sessionId);
3368 2234 formData.append('nonce', mxchatChat.nonce);
3369 -
2235 +
3370 2236 uploadBtn.disabled = true;
3371 - if (sendBtn) sendBtn.disabled = true;
2237 + sendBtn.disabled = true;
3372 2238 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3373 2239 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3374 2240 </svg>`;
3375 -
2241 +
3376 2242 const response = await fetch(mxchatChat.ajax_url, {
3377 2243 method: 'POST',
3378 2244 body: formData
3379 2245 });
3380 -
2246 +
3381 2247 const data = await response.json();
3382 -
2248 +
3383 2249 if (data.success) {
3384 2250 // Hide popular questions if they exist
3385 - if (hasQuickQuestions(botId)) {
3386 - collapseQuickQuestions(botId);
2251 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2252 + if (hasQuickQuestions()) {
2253 + collapseQuickQuestions();
3387 2254 }
3388 -
2255 +
3389 2256 // Show the active PDF name
3390 - showActivePdf(data.data.filename, botId);
3391 -
3392 - appendMessage('bot', data.data.message, '', [], false, botId);
3393 - scrollToBottom(botId);
3394 - instance.activePdfFile = data.data.filename;
2257 + showActivePdf(data.data.filename);
2258 +
2259 + appendMessage('bot', data.data.message);
2260 + scrollToBottom();
2261 + activePdfFile = data.data.filename;
3395 2262 } else {
3396 2263 alert('Failed to upload PDF. Please try again.');
3397 2264 }
3398 2265 } catch (error) {
@@ -3398,76 +2265,66 @@
3398 2265 } catch (error) {
3399 2266 alert('Error uploading file. Please try again.');
3400 2267 } finally {
3401 2268 uploadBtn.disabled = false;
3402 - if (sendBtn) sendBtn.disabled = false;
2269 + sendBtn.disabled = false;
3403 2270 uploadBtn.innerHTML = originalBtnContent;
3404 2271 this.value = ''; // Reset file input
3405 2272 }
3406 2273 });
3407 2274
3408 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3409 - $(document).on('change', '.word-upload', async function(e) {
3410 - var botId = getBotIdFromElement(this);
3411 - var instance = MxChatInstances.get(botId);
3412 - const file = this.files[0];
3413 - const sessionId = MxChatInstances.ensureSession(botId);
3414 -
2275 + // Word file input change handler
2276 + addSafeEventListener('word-upload', 'change', async function(e) {
2277 + const file = e.target.files[0];
2278 +
3415 2279 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3416 2280 alert('Please select a valid Word document (.docx).');
3417 2281 return;
3418 2282 }
3419 -
2283 +
3420 2284 if (!sessionId) {
3421 2285 alert('Error: No session ID found');
3422 2286 return;
3423 2287 }
3424 2288
3425 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3426 - alert('Error: Ajax configuration missing');
3427 - return;
3428 - }
3429 -
3430 2289 // Disable buttons and show loading state
3431 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3432 - const sendBtn = getElementDOM(botId, 'send-button');
3433 - if (!uploadBtn) return;
2290 + const uploadBtn = document.getElementById('word-upload-btn');
2291 + const sendBtn = document.getElementById('send-button');
3434 2292 const originalBtnContent = uploadBtn.innerHTML;
3435 -
2293 +
3436 2294 try {
3437 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3438 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3439 2295 const formData = new FormData();
3440 2296 formData.append('action', 'mxchat_upload_word');
3441 2297 formData.append('word_file', file);
3442 2298 formData.append('session_id', sessionId);
3443 2299 formData.append('nonce', mxchatChat.nonce);
3444 -
2300 +
3445 2301 uploadBtn.disabled = true;
3446 - if (sendBtn) sendBtn.disabled = true;
2302 + sendBtn.disabled = true;
3447 2303 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3448 2304 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3449 2305 </svg>`;
3450 -
2306 +
3451 2307 const response = await fetch(mxchatChat.ajax_url, {
3452 2308 method: 'POST',
3453 2309 body: formData
3454 2310 });
3455 -
2311 +
3456 2312 const data = await response.json();
3457 -
2313 +
3458 2314 if (data.success) {
3459 2315 // Hide popular questions if they exist
3460 - if (hasQuickQuestions(botId)) {
3461 - collapseQuickQuestions(botId);
2316 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2317 + if (hasQuickQuestions()) {
2318 + collapseQuickQuestions();
3462 2319 }
3463 -
2320 +
3464 2321 // Show the active Word document name
3465 - showActiveWord(data.data.filename, botId);
3466 -
3467 - appendMessage('bot', data.data.message, '', [], false, botId);
3468 - scrollToBottom(botId);
3469 - instance.activeWordFile = data.data.filename;
2322 + showActiveWord(data.data.filename);
2323 +
2324 + appendMessage('bot', data.data.message);
2325 + scrollToBottom();
2326 + activeWordFile = data.data.filename;
3470 2327 } else {
3471 2328 alert('Failed to upload Word document. Please try again.');
3472 2329 }
3473 2330 } catch (error) {
@@ -3473,25 +2330,25 @@
3473 2330 } catch (error) {
3474 2331 alert('Error uploading file. Please try again.');
3475 2332 } finally {
3476 2333 uploadBtn.disabled = false;
3477 - if (sendBtn) sendBtn.disabled = false;
2334 + sendBtn.disabled = false;
3478 2335 uploadBtn.innerHTML = originalBtnContent;
3479 2336 this.value = ''; // Reset file input
3480 2337 }
3481 2338 });
3482 2339
3483 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3484 - $(document).on('click', '.remove-pdf-btn', function(e) {
2340 + // Remove button click handlers
2341 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3485 2342 e.preventDefault();
3486 2343 e.stopPropagation();
3487 - removeActivePdf(getBotIdFromElement(this));
2344 + removeActivePdf();
3488 2345 });
3489 -
3490 - $(document).on('click', '.remove-word-btn', function(e) {
2346 +
2347 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3491 2348 e.preventDefault();
3492 2349 e.stopPropagation();
3493 - removeActiveWord(getBotIdFromElement(this));
2350 + removeActiveWord();
3494 2351 });
3495 2352
3496 2353 // Window resize handlers
3497 2354 $(window).on('resize orientationchange', function() {
@@ -3529,497 +2386,431 @@
3529 2386 });
3530 2387
3531 2388
3532 2389 // ====================================
3533 -// INIT LOADER & CHAT CONTAINER HELPERS
2390 +// EMAIL COLLECTION SETUP - FIXED VERSION
3534 2391 // ====================================
3535 -// These must be outside the email collection block so they're always available
3536 -// (used by persistence loading even when email collection is off)
3537 -
3538 -function showInitLoader(botId) {
3539 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3540 - if (loader) loader.style.display = 'flex';
3541 -}
3542 -
3543 -function hideInitLoader(botId) {
3544 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3545 - if (loader) loader.style.display = 'none';
3546 -}
3547 -
3548 -function showEmailFormForBot(botId) {
3549 - hideInitLoader(botId);
3550 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3551 - var chatContainer = getElementDOM(botId, 'chat-container');
3552 - if (emailBlocker) emailBlocker.style.display = 'flex';
3553 - if (chatContainer) chatContainer.style.display = 'none';
3554 -}
3555 -
3556 -function showChatContainerForBot(botId) {
3557 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3558 - var chatContainer = getElementDOM(botId, 'chat-container');
3559 - if (emailBlocker) emailBlocker.style.display = 'none';
3560 -
3561 - var instance = MxChatInstances.get(botId);
3562 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3563 -
3564 - // If persistence is on and history hasn't loaded yet, show loader
3565 - // while history loads to prevent flash of empty chat
3566 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3567 - if (chatContainer) chatContainer.style.display = 'none';
3568 - showInitLoader(botId);
3569 - loadChatHistory(botId, function() {
3570 - hideInitLoader(botId);
3571 - if (chatContainer) chatContainer.style.display = 'flex';
3572 - scrollToBottom(botId, true);
3573 - });
3574 - } else {
3575 - hideInitLoader(botId);
3576 - if (chatContainer) chatContainer.style.display = 'flex';
3577 - if (typeof loadChatHistory === 'function') {
3578 - loadChatHistory(botId);
3579 - }
3580 - }
3581 -}
3582 -
3583 -// ====================================
3584 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3585 -// ====================================
3586 2392 // Only run email collection setup if it's enabled
3587 2393 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2394 + // Email collection form setup and handlers
2395 + const emailForm = document.getElementById('email-collection-form');
2396 + const emailBlocker = document.getElementById('email-blocker');
2397 + const chatbotWrapper = document.getElementById('chat-container');
3588 2398
3589 - // Track submitting state per bot
3590 - const emailSubmittingState = {};
2399 + if (emailForm && emailBlocker && chatbotWrapper) {
2400 +
2401 + // Add loading state management
2402 + let isSubmitting = false;
2403 +
2404 + // Optimized UI transition functions
2405 + function showEmailForm() {
2406 + emailBlocker.style.display = 'flex';
2407 + chatbotWrapper.style.display = 'none';
2408 + }
3591 2409
3592 - // Add CSS animations for email form (once globally)
3593 - if (!document.getElementById('email-error-styles')) {
3594 - const style = document.createElement('style');
3595 - style.id = 'email-error-styles';
3596 - style.textContent = `
3597 - @keyframes fadeInError {
3598 - from { opacity: 0; transform: translateY(-5px); }
3599 - to { opacity: 1; transform: translateY(0); }
2410 + function showChatContainer() {
2411 + // Show chat immediately without delay
2412 + emailBlocker.style.display = 'none';
2413 + chatbotWrapper.style.display = 'flex';
2414 +
2415 + // Load chat history only after showing chat container
2416 + if (typeof loadChatHistory === 'function') {
2417 + loadChatHistory();
3600 2418 }
3601 - .email-input-shake {
3602 - animation: shake 0.5s ease-in-out;
3603 - }
3604 - @keyframes shake {
3605 - 0%, 100% { transform: translateX(0); }
3606 - 25% { transform: translateX(-5px); }
3607 - 75% { transform: translateX(5px); }
3608 - }
3609 - @keyframes spin {
3610 - from { transform: rotate(0deg); }
3611 - to { transform: rotate(360deg); }
3612 - }
3613 - .email-spinner {
3614 - display: inline-block;
3615 - vertical-align: middle;
3616 - }
3617 - `;
3618 - document.head.appendChild(style);
3619 - }
2419 + }
3620 2420
3621 - function isValidEmailAddress(email) {
3622 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3623 - return emailRegex.test(email.trim()) && email.length <= 254;
3624 - }
2421 + // Enhanced email validation
2422 + function isValidEmail(email) {
2423 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2424 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
2425 + }
3625 2426
3626 - function isValidNameInput(name) {
3627 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3628 - }
2427 + // Enhanced name validation
2428 + function isValidName(name) {
2429 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2430 + }
3629 2431
3630 - /**
3631 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3632 - * @param {string} botId - The bot instance ID
3633 - * @param {string} visitorName - The visitor's name to insert
3634 - */
3635 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3636 - var chatBox = getElementDOM(botId, 'chat-box');
3637 - if (!chatBox) return;
3638 -
3639 - // Find the first bot message (intro message)
3640 - var introMessage = chatBox.querySelector('.bot-message');
3641 - if (!introMessage) return;
3642 -
3643 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3644 - if (!messageContent) return;
3645 -
3646 - var html = messageContent.innerHTML;
3647 -
3648 - // Replace {visitor_name} placeholder (case-insensitive)
3649 - if (visitorName && visitorName.trim()) {
3650 - // Escape HTML to prevent XSS
3651 - var safeName = $('<div>').text(visitorName.trim()).html();
3652 - html = html.replace(/\{visitor_name\}/gi, safeName);
3653 - } else {
3654 - // Remove placeholder and clean up spacing if no name provided
3655 - html = html.replace(/\{visitor_name\}/gi, '');
3656 - // Clean up any double spaces that might result
3657 - html = html.replace(/\s{2,}/g, ' ').trim();
2432 + // Show loading state with spinner
2433 + function setSubmissionState(loading) {
2434 + const submitButton = document.getElementById('email-submit-button');
2435 + const emailInput = document.getElementById('user-email');
2436 + const nameInput = document.getElementById('user-name');
2437 +
2438 + if (loading) {
2439 + isSubmitting = true;
2440 + if (submitButton) submitButton.disabled = true;
2441 + if (emailInput) emailInput.disabled = true;
2442 + if (nameInput) nameInput.disabled = true;
2443 +
2444 + // Store original content and add spinner
2445 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2446 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2447 +
2448 + // Add loading spinner while keeping original text
2449 + const originalText = submitButton.textContent;
2450 + submitButton.innerHTML = `
2451 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2452 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2453 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2454 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2455 + </circle>
2456 + </svg>
2457 + ${originalText}
2458 + `;
2459 +
2460 + submitButton.style.opacity = '0.8';
2461 + }
2462 + } else {
2463 + isSubmitting = false;
2464 + if (submitButton) submitButton.disabled = false;
2465 + if (emailInput) emailInput.disabled = false;
2466 + if (nameInput) nameInput.disabled = false;
2467 +
2468 + // Restore original content
2469 + if (submitButton) {
2470 + const originalHtml = submitButton.getAttribute('data-original-html');
2471 + if (originalHtml) {
2472 + submitButton.innerHTML = originalHtml;
2473 + }
2474 + submitButton.style.opacity = '1';
2475 + }
2476 + }
3658 2477 }
3659 2478
3660 - messageContent.innerHTML = html;
3661 - }
3662 -
3663 - function setEmailSubmissionState(botId, loading) {
3664 - var submitButton = getElementDOM(botId, 'email-submit-button');
3665 - var emailInput = getElementDOM(botId, 'user-email');
3666 - var nameInput = getElementDOM(botId, 'user-name');
3667 -
3668 - if (loading) {
3669 - emailSubmittingState[botId] = true;
3670 - if (submitButton) submitButton.disabled = true;
3671 - if (emailInput) emailInput.disabled = true;
3672 - if (nameInput) nameInput.disabled = true;
3673 -
3674 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3675 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3676 - const originalText = submitButton.textContent;
3677 - submitButton.innerHTML = `
3678 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3679 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3680 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3681 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3682 - </circle>
3683 - </svg>
3684 - ${originalText}
2479 + // Error display functions
2480 + function showEmailError(message) {
2481 + clearEmailError();
2482 +
2483 + const errorDiv = document.createElement('div');
2484 + errorDiv.className = 'email-error';
2485 + errorDiv.style.cssText = `
2486 + color: #e74c3c;
2487 + font-size: 12px;
2488 + margin-top: 8px;
2489 + padding: 4px 0;
2490 + animation: fadeInError 0.3s ease;
2491 + `;
2492 + errorDiv.textContent = message;
2493 +
2494 + // Add CSS animation if not already present
2495 + if (!document.getElementById('email-error-styles')) {
2496 + const style = document.createElement('style');
2497 + style.id = 'email-error-styles';
2498 + style.textContent = `
2499 + @keyframes fadeInError {
2500 + from { opacity: 0; transform: translateY(-5px); }
2501 + to { opacity: 1; transform: translateY(0); }
2502 + }
2503 + .email-input-shake {
2504 + animation: shake 0.5s ease-in-out;
2505 + }
2506 + @keyframes shake {
2507 + 0%, 100% { transform: translateX(0); }
2508 + 25% { transform: translateX(-5px); }
2509 + 75% { transform: translateX(5px); }
2510 + }
2511 + @keyframes spin {
2512 + from { transform: rotate(0deg); }
2513 + to { transform: rotate(360deg); }
2514 + }
2515 + .email-spinner {
2516 + display: inline-block;
2517 + vertical-align: middle;
2518 + }
3685 2519 `;
3686 - submitButton.style.opacity = '0.8';
2520 + document.head.appendChild(style);
3687 2521 }
3688 - } else {
3689 - emailSubmittingState[botId] = false;
3690 - if (submitButton) submitButton.disabled = false;
3691 - if (emailInput) emailInput.disabled = false;
3692 - if (nameInput) nameInput.disabled = false;
3693 -
3694 - if (submitButton) {
3695 - const originalHtml = submitButton.getAttribute('data-original-html');
3696 - if (originalHtml) {
3697 - submitButton.innerHTML = originalHtml;
3698 - }
3699 - submitButton.style.opacity = '1';
2522 +
2523 + emailForm.appendChild(errorDiv);
2524 +
2525 + // Add shake animation to inputs
2526 + const emailInput = document.getElementById('user-email');
2527 + const nameInput = document.getElementById('user-name');
2528 +
2529 + if (emailInput) {
2530 + emailInput.classList.add('email-input-shake');
2531 + setTimeout(() => {
2532 + emailInput.classList.remove('email-input-shake');
2533 + }, 500);
3700 2534 }
2535 +
2536 + if (nameInput) {
2537 + nameInput.classList.add('email-input-shake');
2538 + setTimeout(() => {
2539 + nameInput.classList.remove('email-input-shake');
2540 + }, 500);
2541 + }
3701 2542 }
3702 - }
3703 2543
3704 - function showEmailError(botId, message) {
3705 - clearEmailError(botId);
3706 -
3707 - var emailForm = getElementDOM(botId, 'email-collection-form');
3708 - if (!emailForm) return;
3709 -
3710 - const errorDiv = document.createElement('div');
3711 - errorDiv.className = 'email-error';
3712 - errorDiv.style.cssText = `
3713 - color: #e74c3c;
3714 - font-size: 12px;
3715 - margin-top: 8px;
3716 - padding: 4px 0;
3717 - animation: fadeInError 0.3s ease;
3718 - `;
3719 - errorDiv.textContent = message;
3720 - emailForm.appendChild(errorDiv);
3721 -
3722 - // Add shake animation to inputs
3723 - var emailInput = getElementDOM(botId, 'user-email');
3724 - var nameInput = getElementDOM(botId, 'user-name');
3725 -
3726 - if (emailInput) {
3727 - emailInput.classList.add('email-input-shake');
3728 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
3729 - }
3730 - if (nameInput) {
3731 - nameInput.classList.add('email-input-shake');
3732 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3733 - }
3734 - }
3735 -
3736 - function clearEmailError(botId) {
3737 - var emailForm = getElementDOM(botId, 'email-collection-form');
3738 - if (emailForm) {
2544 + function clearEmailError() {
3739 2545 const existingErrors = emailForm.querySelectorAll('.email-error');
3740 2546 existingErrors.forEach(error => error.remove());
3741 2547 }
3742 - }
3743 2548
3744 - // Resolve email state using server-side data when available, AJAX fallback otherwise
3745 - function resolveEmailState(botId) {
3746 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3747 - if (mxchatChat.initial_email_state.show_email_form) {
3748 - showEmailFormForBot(botId);
3749 - } else {
3750 - showChatContainerForBot(botId);
3751 - }
3752 - } else {
3753 - checkSessionAndEmailForBot(botId);
3754 - }
3755 - }
2549 + // MAIN FORM SUBMIT HANDLER
2550 + // Remove any existing event listeners first
2551 + emailForm.removeEventListener('submit', handleFormSubmit);
3756 2552
3757 - function checkSessionAndEmailForBot(botId) {
3758 - const sessionId = MxChatInstances.ensureSession(botId);
2553 + // Add the form submit handler
2554 + emailForm.addEventListener('submit', handleFormSubmit);
3759 2555
3760 - // Hide both panels while we check — show loader instead
3761 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3762 - var chatContainer = getElementDOM(botId, 'chat-container');
3763 - if (emailBlocker) emailBlocker.style.display = 'none';
3764 - if (chatContainer) chatContainer.style.display = 'none';
3765 - showInitLoader(botId);
2556 + function handleFormSubmit(event) {
2557 + event.preventDefault();
2558 + event.stopPropagation();
3766 2559
3767 - fetch(mxchatChat.ajax_url, {
3768 - method: 'POST',
3769 - headers: {
3770 - 'Content-Type': 'application/x-www-form-urlencoded',
3771 - },
3772 - body: new URLSearchParams({
3773 - action: 'mxchat_check_email_provided',
3774 - session_id: sessionId,
3775 - nonce: mxchatChat.nonce,
3776 - })
3777 - })
3778 - .then((response) => {
3779 - if (!response.ok) {
3780 - throw new Error(`HTTP error! status: ${response.status}`);
2560 + // Prevent double submission
2561 + if (isSubmitting) {
2562 + return false;
3781 2563 }
3782 - return response.json();
3783 - })
3784 - .then((data) => {
3785 - if (data.success) {
3786 - if (data.data.logged_in || data.data.email) {
3787 - showChatContainerForBot(botId);
3788 - } else {
3789 - showEmailFormForBot(botId);
3790 - }
3791 - } else {
3792 - showEmailFormForBot(botId);
3793 - }
3794 - })
3795 - .catch((error) => {
3796 - showEmailFormForBot(botId);
3797 - });
3798 - }
3799 2564
3800 - // Event delegation for email form submission
3801 - $(document).on('submit', '.email-collection-form', function(e) {
3802 - e.preventDefault();
3803 - e.stopPropagation();
2565 + const userEmail = document.getElementById('user-email').value.trim();
2566 + const nameInput = document.getElementById('user-name');
2567 + const userName = nameInput ? nameInput.value.trim() : '';
2568 + const sessionId = getChatSession();
3804 2569
3805 - var botId = getBotIdFromElement(this);
2570 + // Validate email before submission
2571 + if (!userEmail) {
2572 + showEmailError('Please enter your email address.');
2573 + return false;
2574 + }
3806 2575
3807 - // Prevent double submission
3808 - if (emailSubmittingState[botId]) {
3809 - return false;
3810 - }
2576 + if (!isValidEmail(userEmail)) {
2577 + showEmailError('Please enter a valid email address.');
2578 + return false;
2579 + }
3811 2580
3812 - var emailInput = getElementDOM(botId, 'user-email');
3813 - var nameInput = getElementDOM(botId, 'user-name');
3814 - var userEmail = emailInput ? emailInput.value.trim() : '';
3815 - var userName = nameInput ? nameInput.value.trim() : '';
3816 - var sessionId = MxChatInstances.ensureSession(botId);
2581 + // Validate name if field exists
2582 + if (nameInput && !isValidName(userName)) {
2583 + showEmailError('Please enter a valid name (2-100 characters).');
2584 + return false;
2585 + }
3817 2586
3818 - // Validate email
3819 - if (!userEmail) {
3820 - showEmailError(botId, 'Please enter your email address.');
3821 - return false;
3822 - }
2587 + // Clear any existing errors
2588 + clearEmailError();
2589 + setSubmissionState(true);
3823 2590
3824 - if (!isValidEmailAddress(userEmail)) {
3825 - showEmailError(botId, 'Please enter a valid email address.');
3826 - return false;
3827 - }
2591 + // Prepare form data with optional name
2592 + const formData = new URLSearchParams({
2593 + action: 'mxchat_handle_save_email_and_response',
2594 + email: userEmail,
2595 + session_id: sessionId,
2596 + nonce: mxchatChat.nonce,
2597 + });
3828 2598
3829 - // Validate name if field exists and has content
3830 - if (nameInput && userName && !isValidNameInput(userName)) {
3831 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3832 - return false;
3833 - }
2599 + // Add name to form data if provided
2600 + if (userName) {
2601 + formData.append('name', userName);
2602 + }
3834 2603
3835 - clearEmailError(botId);
3836 - setEmailSubmissionState(botId, true);
2604 + fetch(mxchatChat.ajax_url, {
2605 + method: 'POST',
2606 + headers: {
2607 + 'Content-Type': 'application/x-www-form-urlencoded',
2608 + },
2609 + body: formData
2610 + })
2611 + .then((response) => {
2612 + if (!response.ok) {
2613 + throw new Error(`HTTP error! status: ${response.status}`);
2614 + }
2615 + return response.json();
2616 + })
2617 + .then((data) => {
2618 + setSubmissionState(false);
3837 2619
3838 - // Prepare form data
3839 - const formData = new URLSearchParams({
3840 - action: 'mxchat_handle_save_email_and_response',
3841 - email: userEmail,
3842 - session_id: sessionId,
3843 - nonce: mxchatChat.nonce,
3844 - });
2620 + if (data.success) {
2621 + // Show chat immediately
2622 + showChatContainer();
3845 2623
3846 - if (userName) {
3847 - formData.append('name', userName);
2624 + // Handle bot response if provided
2625 + if (data.message && typeof appendMessage === 'function') {
2626 + setTimeout(() => {
2627 + appendMessage('bot', data.message);
2628 + if (typeof scrollToBottom === 'function') {
2629 + scrollToBottom();
2630 + }
2631 + }, 100);
2632 + }
2633 + } else {
2634 + showEmailError(data.message || 'Failed to save email. Please try again.');
2635 + }
2636 + })
2637 + .catch((error) => {
2638 + setSubmissionState(false);
2639 + showEmailError('An error occurred. Please try again.');
2640 + });
2641 +
2642 + return false; // Extra prevention
3848 2643 }
3849 2644
3850 - fetch(mxchatChat.ajax_url, {
3851 - method: 'POST',
3852 - headers: {
3853 - 'Content-Type': 'application/x-www-form-urlencoded',
3854 - },
3855 - body: formData
3856 - })
3857 - .then((response) => {
3858 - if (!response.ok) {
3859 - throw new Error(`HTTP error! status: ${response.status}`);
3860 - }
3861 - return response.json();
3862 - })
3863 - .then((data) => {
3864 - setEmailSubmissionState(botId, false);
2645 + // Real-time email validation
2646 + const emailInput = document.getElementById('user-email');
2647 + if (emailInput) {
2648 + let validationTimeout;
2649 +
2650 + emailInput.addEventListener('input', function() {
2651 + // Clear previous validation timeout
2652 + if (validationTimeout) {
2653 + clearTimeout(validationTimeout);
2654 + }
2655 +
2656 + // Debounce validation
2657 + validationTimeout = setTimeout(() => {
2658 + const email = this.value.trim();
2659 + clearEmailError();
2660 +
2661 + if (email && !isValidEmail(email)) {
2662 + showEmailError('Please enter a valid email address.');
2663 + }
2664 + }, 500);
2665 + });
3865 2666
3866 - if (data.success) {
3867 - showChatContainerForBot(botId);
2667 + // Handle Enter key
2668 + emailInput.addEventListener('keypress', function(e) {
2669 + if (e.key === 'Enter' && !isSubmitting) {
2670 + e.preventDefault();
2671 + emailForm.dispatchEvent(new Event('submit'));
2672 + }
2673 + });
2674 + }
3868 2675
3869 - // Replace {visitor_name} placeholder in intro message with actual name
3870 - if (userName) {
3871 - replaceVisitorNamePlaceholder(botId, userName);
3872 - } else {
3873 - // Remove placeholder if no name provided
3874 - replaceVisitorNamePlaceholder(botId, '');
2676 + // Real-time name validation
2677 + const nameInput = document.getElementById('user-name');
2678 + if (nameInput) {
2679 + let nameValidationTimeout;
2680 +
2681 + nameInput.addEventListener('input', function() {
2682 + // Clear previous validation timeout
2683 + if (nameValidationTimeout) {
2684 + clearTimeout(nameValidationTimeout);
3875 2685 }
2686 +
2687 + // Debounce validation
2688 + nameValidationTimeout = setTimeout(() => {
2689 + const name = this.value.trim();
2690 + clearEmailError();
2691 +
2692 + if (name && !isValidName(name)) {
2693 + showEmailError('Name must be between 2 and 100 characters.');
2694 + }
2695 + }, 500);
2696 + });
3876 2697
3877 - if (data.message && typeof appendMessage === 'function') {
3878 - setTimeout(() => {
3879 - appendMessage('bot', data.message, '', [], false, botId);
3880 - if (typeof scrollToBottom === 'function') {
3881 - scrollToBottom(botId);
3882 - }
3883 - }, 100);
2698 + // Handle Enter key
2699 + nameInput.addEventListener('keypress', function(e) {
2700 + if (e.key === 'Enter' && !isSubmitting) {
2701 + e.preventDefault();
2702 + emailForm.dispatchEvent(new Event('submit'));
3884 2703 }
2704 + });
2705 + }
2706 +
2707 + // Initial state check
2708 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2709 + const emailState = mxchatChat.initial_email_state;
2710 + if (emailState.show_email_form) {
2711 + showEmailForm();
3885 2712 } else {
3886 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2713 + showChatContainer();
3887 2714 }
3888 - })
3889 - .catch((error) => {
3890 - setEmailSubmissionState(botId, false);
3891 - showEmailError(botId, 'An error occurred. Please try again.');
3892 - });
3893 -
3894 - return false;
3895 - });
3896 -
3897 - // Real-time email validation using event delegation
3898 - $(document).on('input', '.mxchat-email-input', function() {
3899 - var botId = getBotIdFromElement(this);
3900 - var $input = $(this);
3901 -
3902 - // Clear previous timeout
3903 - clearTimeout($input.data('validationTimeout'));
3904 -
3905 - // Debounce validation
3906 - var timeout = setTimeout(() => {
3907 - var email = this.value.trim();
3908 - clearEmailError(botId);
3909 -
3910 - if (email && !isValidEmailAddress(email)) {
3911 - showEmailError(botId, 'Please enter a valid email address.');
3912 - }
3913 - }, 500);
3914 -
3915 - $input.data('validationTimeout', timeout);
3916 - });
3917 -
3918 - // Handle Enter key in email input
3919 - $(document).on('keypress', '.mxchat-email-input', function(e) {
3920 - if (e.key === 'Enter') {
3921 - e.preventDefault();
3922 - var botId = getBotIdFromElement(this);
3923 - if (!emailSubmittingState[botId]) {
3924 - $(this).closest('.email-collection-form').submit();
3925 - }
2715 + } else {
2716 + // Check email status via AJAX
2717 + setTimeout(checkSessionAndEmail, 100);
3926 2718 }
3927 - });
3928 2719
3929 - // Handle Enter key in name input
3930 - $(document).on('keypress', '.mxchat-name-input', function(e) {
3931 - if (e.key === 'Enter') {
3932 - e.preventDefault();
3933 - var botId = getBotIdFromElement(this);
3934 - if (!emailSubmittingState[botId]) {
3935 - $(this).closest('.email-collection-form').submit();
3936 - }
2720 + // Check if email exists for the current session
2721 + function checkSessionAndEmail() {
2722 + const sessionId = getChatSession();
2723 +
2724 + fetch(mxchatChat.ajax_url, {
2725 + method: 'POST',
2726 + headers: {
2727 + 'Content-Type': 'application/x-www-form-urlencoded',
2728 + },
2729 + body: new URLSearchParams({
2730 + action: 'mxchat_check_email_provided',
2731 + session_id: sessionId,
2732 + nonce: mxchatChat.nonce,
2733 + })
2734 + })
2735 + .then((response) => {
2736 + if (!response.ok) {
2737 + throw new Error(`HTTP error! status: ${response.status}`);
2738 + }
2739 + return response.json();
2740 + })
2741 + .then((data) => {
2742 + if (data.success) {
2743 + if (data.data.logged_in || data.data.email) {
2744 + showChatContainer();
2745 + } else {
2746 + showEmailForm();
2747 + }
2748 + } else {
2749 + // On error, default to showing email form
2750 + showEmailForm();
2751 + }
2752 + })
2753 + .catch((error) => {
2754 + // Email check failed - default to email form
2755 + showEmailForm();
2756 + });
3937 2757 }
3938 - });
3939 2758
3940 - // Initialize email check for all bot instances
3941 - // For floating bots: defer until widget is opened (zero passive AJAX)
3942 - // For embedded bots: check immediately since the form is visible
3943 - $('.mxchat-chatbot-wrapper').each(function() {
3944 - var botId = $(this).data('bot-id') || 'default';
3945 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3946 -
3947 - if (emailBlocker) {
3948 - if (isEmbeddedBot(botId)) {
3949 - // Embedded bots are always visible — check now
3950 - resolveEmailState(botId);
3951 - }
3952 - // Floating bots: handled in the widget open handler
3953 - } else if (isEmbeddedBot(botId)) {
3954 - // Embedded bot, no email collection — load history with loader
3955 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3956 - if (chatPersistenceEnabled) {
3957 - MxChatInstances.ensureSession(botId);
3958 - showChatContainerForBot(botId);
3959 - }
3960 - }
3961 - });
2759 + } else {
2760 + // Email collection is enabled but essential elements are missing - silently continue
2761 + }
3962 2762 }
3963 2763
3964 - // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3965 - $(document).on('click', '.pre-chat-message', function() {
3966 - var botId = getBotIdFromElement(this);
3967 - var $chatbot = getElement(botId, 'floating-chatbot');
3968 - if ($chatbot.hasClass('hidden')) {
3969 - $chatbot.removeClass('hidden').addClass('visible');
3970 - getElement(botId, 'floating-chatbot-button').addClass('hidden');
3971 - handlePreChatDismissal(botId);
2764 + // Open chatbot when pre-chat message is clicked
2765 + $(document).on('click', '#pre-chat-message', function() {
2766 + var chatbot = $('#floating-chatbot');
2767 + if (chatbot.hasClass('hidden')) {
2768 + chatbot.removeClass('hidden').addClass('visible');
2769 + $('#floating-chatbot-button').addClass('hidden');
2770 + $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
3972 2771 disableScroll(); // Disable scroll when chatbot opens
3973 -
3974 - // Load chat history for returning visitors (persistence)
3975 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3976 - if (chatPersistenceEnabled) {
3977 - MxChatInstances.ensureSession(botId);
3978 - }
3979 -
3980 - // Deferred email check — only on first widget open
3981 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3982 - var instance = MxChatInstances.get(botId);
3983 - if (emailBlocker && !instance.emailCheckDone) {
3984 - instance.emailCheckDone = true;
3985 - resolveEmailState(botId);
3986 - } else if (!emailBlocker) {
3987 - showChatContainerForBot(botId);
3988 - }
3989 2772 }
3990 2773 });
3991 2774
3992 - // Legacy duplicate close handler removed — handled by single event delegation above
2775 + var closeButton = document.querySelector('.close-pre-chat-message');
2776 + if (closeButton) {
2777 + closeButton.addEventListener('click', function() {
2778 + $('#pre-chat-message').fadeOut(200); // Hide the message
3993 2779
3994 -
3995 -function hasQuickQuestions(botId) {
3996 - botId = botId || 'default';
3997 - var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3998 - if (!questionsContainer) return false;
3999 - const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
2780 + // Send an AJAX request to set the transient flag for 24 hours
2781 + $.ajax({
2782 + url: mxchatChat.ajax_url,
2783 + type: 'POST',
2784 + data: {
2785 + action: 'mxchat_dismiss_pre_chat_message',
2786 + _ajax_nonce: mxchatChat.nonce
2787 + },
2788 + success: function() {
2789 + // Ensure the message is hidden after dismissal
2790 + $('#pre-chat-message').hide();
2791 + },
2792 + error: function() {
2793 + // Error dismissing pre-chat message - silently continue
2794 + }
2795 + });
2796 + });
2797 + }
2798 +
2799 +
2800 +function hasQuickQuestions() {
2801 + const questionButtons = document.querySelectorAll('#mxchat-popular-questions .mxchat-popular-question');
4000 2802 return questionButtons.length > 0;
4001 2803 }
4002 2804
4003 -/**
4004 - * Check if a bot is embedded (not floating)
4005 - * Embedded bots don't have a .floating-chatbot wrapper
4006 - */
4007 -function isEmbeddedBot(botId) {
4008 - botId = botId || 'default';
4009 - var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
4010 - return !floatingWrapper;
4011 -}
4012 -
4013 -function collapseQuickQuestions(botId) {
4014 - botId = botId || 'default';
4015 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4016 - if (questionsContainer && hasQuickQuestions(botId)) {
2805 +function collapseQuickQuestions() {
2806 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2807 + if (questionsContainer && hasQuickQuestions()) {
4017 2808 questionsContainer.classList.add('collapsed');
4018 2809 questionsContainer.classList.add('has-been-collapsed');
4019 2810 try {
4020 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
4021 - sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
2811 + sessionStorage.setItem('mxchat_questions_collapsed', 'true');
2812 + sessionStorage.setItem('mxchat_questions_has_been_collapsed', 'true');
4022 2813 } catch (e) {
4023 2814 // Ignore if sessionStorage is not available
4024 2815 }
4025 2816 }
@@ -4024,15 +2815,14 @@
4024 2815 }
4025 2816 }
4026 2817 }
4027 2818
4028 -function expandQuickQuestions(botId) {
4029 - botId = botId || 'default';
4030 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4031 - if (questionsContainer && hasQuickQuestions(botId)) {
2819 +function expandQuickQuestions() {
2820 + const questionsContainer = document.getElementById('mxchat-popular-questions');
2821 + if (questionsContainer && hasQuickQuestions()) {
4032 2822 questionsContainer.classList.remove('collapsed');
4033 2823 try {
4034 - sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
2824 + sessionStorage.setItem('mxchat_questions_collapsed', 'false');
4035 2825 } catch (e) {
4036 2826 // Ignore if sessionStorage is not available
4037 2827 }
4038 2828 }
@@ -4037,24 +2827,18 @@
4037 2827 }
4038 2828 }
4039 2829 }
4040 2830
4041 -function checkQuickQuestionsState(botId) {
4042 - botId = botId || 'default';
4043 - if (!hasQuickQuestions(botId)) {
2831 +function checkQuickQuestionsState() {
2832 + if (!hasQuickQuestions()) {
4044 2833 return; // Don't do anything if no questions exist
4045 2834 }
4046 -
4047 - // Skip restoring collapsed state for embedded bots - they should always start expanded
4048 - if (isEmbeddedBot(botId)) {
4049 - return;
4050 - }
4051 -
2835 +
4052 2836 try {
4053 - const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
4054 - const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
4055 -
4056 - const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
2837 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed');
2838 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed');
2839 +
2840 + const questionsContainer = document.getElementById('mxchat-popular-questions');
4057 2841 if (questionsContainer) {
4058 2842 if (hasBeenCollapsed === 'true') {
4059 2843 questionsContainer.classList.add('has-been-collapsed');
4060 2844 }
@@ -4067,36 +2851,32 @@
4067 2851 }
4068 2852 }
4069 2853
4070 2854 // Global delegation for dynamically added links as fallback
4071 -// Use class selector for multi-instance support
4072 -$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
2855 +$(document).on('click', '#chat-box a[href]:not([data-tracked])', function(e) {
4073 2856 const $link = $(this);
4074 2857 const messageDiv = $link.closest('.bot-message, .agent-message');
4075 -
2858 +
4076 2859 // Only process bot/agent message links
4077 2860 if (messageDiv.length > 0) {
4078 2861 const originalHref = $link.attr('href');
4079 -
2862 +
4080 2863 if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
4081 2864 e.preventDefault();
4082 2865 e.stopPropagation();
4083 -
2866 +
4084 2867 // Mark as tracked
4085 2868 $link.attr('data-tracked', 'true');
4086 -
4087 - // Get bot ID from the chat box context
4088 - var botId = getBotIdFromElement(this);
4089 -
2869 +
4090 2870 // Get message context from the message div
4091 2871 const messageText = messageDiv.text().substring(0, 200);
4092 -
2872 +
4093 2873 $.ajax({
4094 2874 url: mxchatChat.ajax_url,
4095 2875 type: 'POST',
4096 2876 data: {
4097 2877 action: 'mxchat_track_url_click',
4098 - session_id: getChatSession(botId),
2878 + session_id: getChatSession(),
4099 2879 url: originalHref,
4100 2880 message_context: messageText,
4101 2881 nonce: mxchatChat.nonce
4102 2882 },
@@ -4107,58 +2887,50 @@
4107 2887 window.location.href = originalHref;
4108 2888 }
4109 2889 }
4110 2890 });
4111 -
2891 +
4112 2892 return false;
4113 2893 }
4114 2894 }
4115 2895 });
4116 2896
4117 - // ====================================
4118 - // MAIN INITIALIZATION
4119 - // ====================================
2897 +
2898 +
2899 +
2900 +// ====================================
2901 +// MAIN INITIALIZATION
2902 +// ====================================
4120 2903
4121 - // Initialize all chatbot instances on the page
4122 - initializeAllInstances();
2904 +if ($('#floating-chatbot').hasClass('hidden')) {
2905 + $('#floating-chatbot-button').removeClass('hidden');
2906 +}
2907 +// Initialize when document is ready
2908 +setFullHeight();
2909 +trackOriginatingPage();
4123 2910
4124 - // Legacy initialization for single bot compatibility
4125 - $('.floating-chatbot.hidden').each(function() {
4126 - var botId = getBotIdFromElement(this);
4127 - getElement(botId, 'floating-chatbot-button').removeClass('hidden');
4128 - });
2911 +// Only load chat history if email collection is disabled
2912 +if (mxchatChat.email_collection_enabled !== 'on') {
2913 + loadChatHistory();
2914 +}
4129 2915
4130 - // Initialize when document is ready
4131 - setFullHeight();
2916 +initializeChatVisibility();
4132 2917
4133 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4134 - // until the user's first interaction via MxChatInstances.ensureSession()
2918 +// Make functions globally available for add-ons
2919 +window.hasQuickQuestions = hasQuickQuestions;
2920 +window.collapseQuickQuestions = collapseQuickQuestions;
2921 +window.appendMessage = appendMessage;
2922 +window.appendThinkingMessage = appendThinkingMessage;
2923 +window.scrollToBottom = scrollToBottom;
2924 +window.scrollElementToTop = scrollElementToTop;
2925 +window.replaceLastMessage = replaceLastMessage;
2926 +window.callMxChat = callMxChat;
2927 +window.callMxChatStream = callMxChatStream;
2928 +window.shouldUseStreaming = shouldUseStreaming;
2929 +window.getChatSession = getChatSession;
2930 +window.getPageContext = getPageContext;
2931 +window.updateStreamingMessage = updateStreamingMessage;
4135 2932
4136 - // Initialize chat visibility for all instances
4137 - $('.mxchat-chatbot-wrapper').each(function() {
4138 - var botId = $(this).data('bot-id') || 'default';
4139 - initializeChatVisibility(botId);
4140 - });
4141 -
4142 - // Make functions globally available for add-ons
4143 - window.hasQuickQuestions = hasQuickQuestions;
4144 - window.collapseQuickQuestions = collapseQuickQuestions;
4145 - window.appendMessage = appendMessage;
4146 - window.appendThinkingMessage = appendThinkingMessage;
4147 - window.scrollToBottom = scrollToBottom;
4148 - window.scrollElementToTop = scrollElementToTop;
4149 - window.replaceLastMessage = replaceLastMessage;
4150 - window.callMxChat = callMxChat;
4151 - window.callMxChatStream = callMxChatStream;
4152 - window.shouldUseStreaming = shouldUseStreaming;
4153 - window.getChatSession = getChatSession;
4154 - window.getPageContext = getPageContext;
4155 - window.updateStreamingMessage = updateStreamingMessage;
4156 - window.MxChatInstances = MxChatInstances;
4157 - window.getElement = getElement;
4158 - window.getElementDOM = getElementDOM;
4159 - window.getBotIdFromElement = getBotIdFromElement;
4160 -
4161 2933 }); // End of jQuery ready
4162 2934
4163 2935
4164 2936 // ====================================
@@ -4185,312 +2957,6 @@
4185 2957 }, 2000);
4186 2958 });
4187 2959 }
4188 2960 }
4189 -});
4190 -
4191 -// ============================================================================
4192 -// SATISFACTION RATING (v3.2.6)
4193 -// ============================================================================
4194 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4195 -// inactivity following a bot reply. One prompt per session, deduped via
4196 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4197 -// the option (default off) is authoritative.
4198 -jQuery(function($) {
4199 - if (typeof mxchatChat === 'undefined') return;
4200 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4201 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4202 - // old "disabled when exactly false/'off'" check let '' through and the
4203 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4204 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4205 - // (boolean-true localizations) working.
4206 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4207 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4208 - // merges fresh values over mxchatChat (that merge fires on first widget
4209 - // open, after this module has already decided). Re-evaluating would mean
4210 - // restructuring the whole module to late-bind its listeners — not worth it
4211 - // for a prompt that is at worst stale for one page load on a cached page.
4212 - var sre = mxchatChat.satisfaction_rating_enabled;
4213 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4214 -
4215 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4216 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4217 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4218 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4219 - if (idleSeconds < 5) idleSeconds = 5;
4220 - if (idleSeconds > 600) idleSeconds = 600;
4221 - var IDLE_MS = idleSeconds * 1000;
4222 - var MIN_BOT_REPLIES = 2;
4223 - var ratingState = {};
4224 -
4225 - function getState(botId) {
4226 - if (!ratingState[botId]) {
4227 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4228 - }
4229 - return ratingState[botId];
4230 - }
4231 -
4232 - function getSessionId(botId) {
4233 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4234 - return MxChatInstances.getChatSession(botId);
4235 - }
4236 - return null;
4237 - }
4238 -
4239 - function isAlreadyRated(sessionId) {
4240 - if (!sessionId) return false;
4241 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4242 - }
4243 -
4244 - function markRated(sessionId) {
4245 - if (!sessionId) return;
4246 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4247 - }
4248 -
4249 - function esc(s) {
4250 - return String(s == null ? '' : s)
4251 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4252 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4253 - }
4254 -
4255 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4256 - function ratingSkipInlineColors(botId) {
4257 - if (mxchatChat.skip_inline_colors) return true;
4258 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4259 - return botAssignments.hasOwnProperty(botId);
4260 - }
4261 -
4262 - function botBubbleStyleAttr(botId) {
4263 - if (ratingSkipInlineColors(botId)) return '';
4264 - var bg = mxchatChat.bot_message_bg_color;
4265 - var fg = mxchatChat.bot_message_font_color;
4266 - if (!bg && !fg) return '';
4267 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4268 - }
4269 -
4270 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4271 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4272 - // and paints the filled "Send" pill so it fills with the bot font color and
4273 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4274 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4275 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4276 - // unreliably inside a descendant's `background`, so a bubble-level var would
4277 - // silently fall back to the literal (white-block bug all over again). Inline
4278 - // longhand always wins. Same transparent-guard as the menu so we never paint
4279 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4280 - function syncRatingBubbleColors(botId) {
4281 - var $chatBox = getChatBoxByBotId(botId);
4282 - if (!$chatBox || !$chatBox.length) return;
4283 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4284 - if (!bubbleEl) return;
4285 - var cs = window.getComputedStyle(bubbleEl);
4286 - var fg = cs.color;
4287 - var bg = cs.backgroundColor;
4288 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4289 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4290 - // Expose on the bubble too, for any inheriting styles / future use.
4291 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4292 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4293 - // Paint the Send pill directly — the part that actually fixes the bug.
4294 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4295 - if (submitEl) {
4296 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4297 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4298 - }
4299 - }
4300 -
4301 - function copy(key) {
4302 - var c = mxchatChat.satisfaction_rating_copy || {};
4303 - var d = {
4304 - question: 'Was this helpful?',
4305 - helpful: 'Helpful',
4306 - not_helpful: 'Not helpful',
4307 - dismiss: 'Dismiss',
4308 - thanks: 'Thanks! Anything we should improve? (optional)',
4309 - placeholder: 'Tell us what could be better…',
4310 - send: 'Send',
4311 - skip: 'Skip',
4312 - saved: 'Thanks for the feedback.'
4313 - };
4314 - return c[key] || d[key];
4315 - }
4316 -
4317 - function thumbUpSvg() {
4318 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4319 - }
4320 - function thumbDownSvg() {
4321 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4322 - }
4323 -
4324 - function buildPromptHtml(botId) {
4325 - var styleAttr = botBubbleStyleAttr(botId);
4326 - return ''
4327 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4328 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4329 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4330 - + '<div class="mxchat-rating-actions">'
4331 - + '<span class="mxchat-rating-buttons">'
4332 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4333 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4334 - + '</span>'
4335 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4336 - + '</div>'
4337 - + '</div>'
4338 - + '</div>';
4339 - }
4340 -
4341 - function buildFeedbackHtml(botId, rating) {
4342 - var styleAttr = botBubbleStyleAttr(botId);
4343 - return ''
4344 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4345 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4346 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4347 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4348 - + '<div class="mxchat-rating-feedback-actions">'
4349 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4350 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4351 - + '</div>'
4352 - + '</div>'
4353 - + '</div>';
4354 - }
4355 -
4356 - function buildSavedHtml(botId) {
4357 - var styleAttr = botBubbleStyleAttr(botId);
4358 - return ''
4359 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4360 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4361 - + '</div>';
4362 - }
4363 -
4364 - function getChatBoxByBotId(botId) {
4365 - var $byId = $('#chat-box-' + botId);
4366 - if ($byId.length) return $byId.first();
4367 - return $('.chat-box').first();
4368 - }
4369 -
4370 - function scrollChatBoxToBottom($chatBox) {
4371 - if (!$chatBox || !$chatBox.length) return;
4372 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4373 - }
4374 -
4375 - function showPrompt(botId) {
4376 - var s = getState(botId);
4377 - if (s.promptShown || s.dismissed) return;
4378 - var sessionId = getSessionId(botId);
4379 - if (!sessionId) return;
4380 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4381 - var $chatBox = getChatBoxByBotId(botId);
4382 - if (!$chatBox.length) return;
4383 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4384 - $chatBox.append(buildPromptHtml(botId));
4385 - syncRatingBubbleColors(botId);
4386 - s.promptShown = true;
4387 - scrollChatBoxToBottom($chatBox);
4388 - }
4389 -
4390 - function submitRating(botId, rating, feedback) {
4391 - var sessionId = getSessionId(botId);
4392 - if (!sessionId) return;
4393 - $.post(mxchatChat.ajax_url, {
4394 - action: 'mxchat_save_rating',
4395 - session_id: sessionId,
4396 - bot_id: botId,
4397 - rating: rating,
4398 - feedback: feedback || ''
4399 - });
4400 - markRated(sessionId);
4401 - }
4402 -
4403 - function onBotReply(botId) {
4404 - var s = getState(botId);
4405 - s.botReplies += 1;
4406 - if (s.promptShown || s.dismissed) return;
4407 - var sessionId = getSessionId(botId);
4408 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4409 - if (s.botReplies < MIN_BOT_REPLIES) return;
4410 - if (s.idleTimer) clearTimeout(s.idleTimer);
4411 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4412 - }
4413 -
4414 - function onUserMessage(botId) {
4415 - var s = getState(botId);
4416 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4417 - }
4418 -
4419 - function botIdFromChatBox(el) {
4420 - var id = el && el.id ? el.id : '';
4421 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4422 - }
4423 -
4424 - function setupObserver(chatBox) {
4425 - var botId = botIdFromChatBox(chatBox);
4426 - try {
4427 - var observer = new MutationObserver(function(mutations) {
4428 - mutations.forEach(function(m) {
4429 - for (var i = 0; i < m.addedNodes.length; i++) {
4430 - var node = m.addedNodes[i];
4431 - if (!node || node.nodeType !== 1) continue;
4432 - var $n = $(node);
4433 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4434 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4435 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4436 - }
4437 - });
4438 - });
4439 - observer.observe(chatBox, { childList: true });
4440 - } catch (e) { /* noop */ }
4441 - }
4442 -
4443 - $('.chat-box').each(function() { setupObserver(this); });
4444 -
4445 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4446 - e.preventDefault();
4447 - var $btn = $(this);
4448 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4449 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4450 - var botId = $prompt.data('bot-id') || 'default';
4451 - var rating = parseInt($btn.attr('data-rating'), 10);
4452 - if (rating !== 1 && rating !== -1) return;
4453 - submitRating(botId, rating, '');
4454 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4455 - syncRatingBubbleColors(botId);
4456 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4457 - });
4458 -
4459 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4460 - e.preventDefault();
4461 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4462 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4463 - var botId = $prompt.data('bot-id') || 'default';
4464 - var s = getState(botId);
4465 - s.dismissed = true;
4466 - markRated(getSessionId(botId));
4467 - ($wrap.length ? $wrap : $prompt).remove();
4468 - });
4469 -
4470 - function closeFeedback($fb) {
4471 - var botId = $fb.data('bot-id') || 'default';
4472 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4473 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4474 - syncRatingBubbleColors(botId);
4475 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4476 - }
4477 -
4478 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4479 - e.preventDefault();
4480 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4481 - });
4482 -
4483 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4484 - e.preventDefault();
4485 - var $fb = $(this).closest('.mxchat-rating-feedback');
4486 - var botId = $fb.data('bot-id') || 'default';
4487 - var rating = parseInt($fb.attr('data-rating'), 10);
4488 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4489 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4490 - if (text !== '') {
4491 - submitRating(botId, rating, text);
4492 - }
4493 - closeFeedback($fb);
4494 - });
4495 2961 });
4496 2962