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MxChat – AI Chatbot & Content Generation for WordPress / 3.0.2
MxChat – AI Chatbot & Content Generation for WordPress v3.0.2
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← All changes | js/chat-script.js +589 -2109 3.2.213.0.2 View file →
@@ -1,166 +1,6 @@
1 1 jQuery(document).ready(function($) {
2 2
3 - // Nonce refresh — v2 (plan-6a68c9).
4 - //
5 - // The widget no longer relies on a nonce embedded in inline cached HTML.
6 - // Before each chat-send / stream-send / upload, we call the REST endpoint
7 - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The
8 - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side
9 - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a
10 - // 30-day backwards-compat window so cached pages still in users' browsers
11 - // (which carry the legacy inline-localized nonce) keep working.
12 - //
13 - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are
14 - // 24h but we refetch at half-life so a freshly-cached-page user never sees
15 - // a borderline-stale nonce).
16 - var cachedFreshNonce = null;
17 - var cachedFreshNonceFetchedAt = 0;
18 - var NONCE_TTL_MS = 12 * 60 * 60 * 1000;
19 - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done'
20 - var nonceRefreshCallbacks = [];
21 -
22 - function getRestNonceUrl() {
23 - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) {
24 - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce';
25 - }
26 - // Fallback: derive from current origin if mxchatChat.rest_url isn't set.
27 - return window.location.origin + '/wp-json/mxchat/v1/nonce';
28 - }
29 -
30 - function fetchFreshNonceFromRest() {
31 - return fetch(getRestNonceUrl(), {
32 - credentials: 'same-origin',
33 - headers: { 'Accept': 'application/json' }
34 - }).then(function (resp) {
35 - if (!resp.ok) {
36 - throw new Error('REST nonce fetch failed: ' + resp.status);
37 - }
38 - return resp.json();
39 - }).then(function (data) {
40 - if (data && data.nonce) {
41 - return data.nonce;
42 - }
43 - throw new Error('REST nonce response had no nonce field.');
44 - });
45 - }
46 -
47 - /**
48 - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh.
49 - * Tries REST endpoint first (cache-bypass design); falls back to the legacy
50 - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent
51 - * calls share the same in-flight refresh.
52 - */
53 - function withFreshNonce(callback) {
54 - if (typeof mxchatChat === 'undefined') {
55 - if (callback) callback();
56 - return;
57 - }
58 - var now = Date.now();
59 - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) {
60 - mxchatChat.nonce = cachedFreshNonce;
61 - if (callback) callback();
62 - return;
63 - }
64 - if (callback) nonceRefreshCallbacks.push(callback);
65 - if (nonceRefreshState === 'pending') return;
66 - nonceRefreshState = 'pending';
67 -
68 - var resolved = function (nonce) {
69 - if (nonce) {
70 - cachedFreshNonce = nonce;
71 - cachedFreshNonceFetchedAt = Date.now();
72 - mxchatChat.nonce = nonce;
73 - }
74 - nonceRefreshState = 'done';
75 - var pending = nonceRefreshCallbacks;
76 - nonceRefreshCallbacks = [];
77 - pending.forEach(function (cb) { try { cb(); } catch (e) {} });
78 - };
79 -
80 - fetchFreshNonceFromRest()
81 - .then(resolved)
82 - .catch(function () {
83 - // Fallback to the legacy admin-ajax refresh path (issued with the
84 - // old action `mxchat_chat_nonce`; the server still accepts both
85 - // during the compat window).
86 - if (mxchatChat.ajax_url) {
87 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' })
88 - .done(function (res) {
89 - if (res && res.success && res.data && res.data.nonce) {
90 - resolved(res.data.nonce);
91 - return;
92 - }
93 - resolved(null);
94 - })
95 - .fail(function () { resolved(null); });
96 - } else {
97 - resolved(null);
98 - }
99 - });
100 - }
101 -
102 - // Backwards-compat alias — every existing caller in this file (and any
103 - // out-of-tree consumer that hit this internal API) keeps working unchanged.
104 - function refreshNonceIfNeeded(callback) {
105 - return withFreshNonce(callback);
106 - }
107 -
108 - // Dynamic-settings refresh (plan-32db95).
109 - //
110 - // Every widget setting ships inline in cached page HTML, so behind a
111 - // full-page cache the site owner can't purge (host cache, CDN, the
112 - // browser itself) a toggled setting looks broken until the cache turns
113 - // over. Same distrust-cached-HTML reasoning as the per-request nonce:
114 - // on the FIRST widget open per page load we ask the nonce endpoint for
115 - // the current behavior-gate settings (?with_settings=1), merge them over
116 - // mxchatChat, and rebuild the header menu. Colors are NOT refreshed —
117 - // they're server-inline-styled, so a runtime swap would visibly flash.
118 - // On any failure we keep the inline values silently (nonce-fallback
119 - // posture). At most one request per page load, only if a widget opens.
120 - var dynamicSettingsState = 'idle'; // 'idle' | 'pending' | 'done'
121 -
122 - function mxchatRefreshDynamicSettings() {
123 - if (dynamicSettingsState !== 'idle') return;
124 - if (typeof mxchatChat === 'undefined') return;
125 - dynamicSettingsState = 'pending';
126 -
127 - var applied = function (data) {
128 - dynamicSettingsState = 'done';
129 - if (!data) return; // endpoint unavailable — inline values stand.
130 - if (data.nonce) {
131 - // Seed the nonce cache too: saves the first send's REST
132 - // round-trip and keeps us under the endpoint's rate limit.
133 - cachedFreshNonce = data.nonce;
134 - cachedFreshNonceFetchedAt = Date.now();
135 - mxchatChat.nonce = data.nonce;
136 - }
137 - if (data.settings && typeof data.settings === 'object') {
138 - $.extend(mxchatChat, data.settings);
139 - mxchatRebuildHeaderMenus();
140 - }
141 - };
142 -
143 - fetch(getRestNonceUrl() + '?with_settings=1', {
144 - credentials: 'same-origin',
145 - headers: { 'Accept': 'application/json' }
146 - }).then(function (resp) {
147 - if (!resp.ok) throw new Error('settings refresh failed: ' + resp.status);
148 - return resp.json();
149 - }).then(applied).catch(function () {
150 - // Fallback: legacy admin-ajax refresh path, same as withFreshNonce.
151 - if (mxchatChat.ajax_url) {
152 - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce', with_settings: 1 })
153 - .done(function (res) {
154 - applied(res && res.success && res.data ? res.data : null);
155 - })
156 - .fail(function () { applied(null); });
157 - } else {
158 - applied(null);
159 - }
160 - });
161 - }
162 -
163 3 // ====================================
164 4 // MULTI-INSTANCE MANAGEMENT SYSTEM
165 5 // ====================================
166 6
@@ -170,15 +10,11 @@
170 10
171 11 // Initialize an instance for a bot
172 12 init: function(botId) {
173 13 if (!this.instances[botId]) {
174 - // When persistence is OFF, track when this session started
175 - // so the AI only sees messages from this page load
176 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
177 -
178 14 this.instances[botId] = {
179 15 botId: botId,
180 - sessionId: null,
16 + sessionId: this.getChatSession(botId),
181 17 lastSeenMessageId: '',
182 18 notificationCheckInterval: null,
183 19 pollingInterval: null,
184 20 processedMessageIds: new Set(),
@@ -184,11 +20,9 @@
184 20 processedMessageIds: new Set(),
185 21 activePdfFile: null,
186 22 activeWordFile: null,
187 23 chatHistoryLoaded: false,
188 - isStreaming: false,
189 - // Fresh context timestamp - only used when persistence is OFF
190 - sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
24 + isStreaming: false
191 25 };
192 26 }
193 27 return this.instances[botId];
194 28 },
@@ -203,77 +37,23 @@
203 37 return Object.keys(this.instances);
204 38 },
205 39
206 40 // Session management per bot
207 - // Returns existing session ID from cookie or localStorage (with in-memory fallback),
208 - // or null if none exists. Does NOT create a new session — use ensureSession() for that.
209 41 getChatSession: function(botId) {
210 42 var cookieName = 'mxchat_session_id_' + botId;
211 - var storageKey = 'mxchat_session_id_' + botId;
212 43 var sessionId = getCookie(cookieName);
213 44
214 - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent)
215 45 if (!sessionId) {
216 - try { sessionId = localStorage.getItem(storageKey); } catch (e) {}
46 + sessionId = generateSessionId();
47 + this.setChatSession(botId, sessionId);
217 48 }
218 49
219 - // Fallback to in-memory instance when cookie AND localStorage are both blocked
220 - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned
221 - // storage). Without this, ensureSession() can generate and store an ID that
222 - // getChatSession() then can't read back, causing null session_ids on send.
223 - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) {
224 - sessionId = this.instances[botId].sessionId;
225 - }
226 -
227 - // Guard against stored sentinel values that indicate earlier broken writes.
228 - if (sessionId === 'null' || sessionId === 'undefined') {
229 - sessionId = null;
230 - }
231 -
232 - // Re-sync cookie from localStorage if cookie was lost
233 - if (sessionId && !getCookie(cookieName)) {
234 - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
235 - }
236 -
237 - return sessionId || null;
50 + return sessionId;
238 51 },
239 52
240 - // Lazy session initializer — called on first user interaction
241 - ensureSession: function(botId) {
242 - botId = botId || 'default';
243 - var instance = this.instances[botId] || this.init(botId);
244 -
245 - if (instance.sessionId) {
246 - return instance.sessionId;
247 - }
248 -
249 - // Check for existing session from cookie or localStorage
250 - var existingSession = this.getChatSession(botId);
251 -
252 - if (existingSession) {
253 - instance.sessionId = existingSession;
254 - } else {
255 - // Brand new session
256 - var newId = generateSessionId();
257 - this.setChatSession(botId, newId);
258 - instance.sessionId = newId;
259 - }
260 -
261 - // Now that we have a session, do the deferred work
262 - refreshNonceIfNeeded();
263 - trackOriginatingPage();
264 -
265 - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI,
266 - // so we do NOT call it here to avoid a race condition.
267 -
268 - return instance.sessionId;
269 - },
270 -
271 53 setChatSession: function(botId, sessionId) {
272 54 var cookieName = 'mxchat_session_id_' + botId;
273 - var storageKey = 'mxchat_session_id_' + botId;
274 55 document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
275 - try { localStorage.setItem(storageKey, sessionId); } catch (e) {}
276 56 if (this.instances[botId]) {
277 57 this.instances[botId].sessionId = sessionId;
278 58 }
279 59 },
@@ -278,43 +58,18 @@
278 58 }
279 59 },
280 60
281 61 resetChatSession: function(botId) {
282 - // Clear old session from localStorage before setting new one
283 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
284 62 var newSessionId = generateSessionId();
285 63 this.setChatSession(botId, newSessionId);
286 64 var $chatBox = getElement(botId, 'chat-box');
287 65 if ($chatBox.length) {
288 - // Keep the greeting, drop everything else. Identify the greeting
289 - // by its marker class, NOT by position (plan a1a79b): after a
290 - // chat-persistence restore the first .bot-message is a real
291 - // reply, so ":not(:first)" left a stale answer sitting at the
292 - // top of an otherwise empty box. The positional fallback only
293 - // runs when the marker is absent — a page served from HTML cache
294 - // that predates this release — and behaves exactly as before.
295 - if ($chatBox.find('.mxchat-intro-message').length) {
296 - $chatBox.find('.user-message, .bot-message:not(.mxchat-intro-message), .agent-message').remove();
297 - } else {
298 - $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
299 - }
66 + $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
300 67 }
301 68 if (this.instances[botId]) {
302 69 this.instances[botId].chatHistoryLoaded = false;
303 70 this.instances[botId].processedMessageIds = new Set();
304 71 }
305 - },
306 -
307 - // Silent reset — new session ID without clearing the chat UI
308 - // Used when IP changes mid-conversation so the user doesn't see messages vanish
309 - silentResetSession: function(botId) {
310 - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {}
311 - var newSessionId = generateSessionId();
312 - this.setChatSession(botId, newSessionId);
313 - if (this.instances[botId]) {
314 - this.instances[botId].sessionId = newSessionId;
315 - }
316 - return newSessionId;
317 72 }
318 73 };
319 74
320 75 // ====================================
@@ -354,20 +109,8 @@
354 109 var id = $floating.attr('id') || '';
355 110 var match = id.match(/floating-chatbot-(.+)/);
356 111 if (match) return match[1];
357 112 }
358 - // Fallback: the pre-chat teaser bubble (#pre-chat-message-{bot_id}) is a SIBLING
359 - // outside .mxchat-chatbot-wrapper / .floating-chatbot, so its children — e.g. the
360 - // .close-pre-chat-message button, which carries only a class and no id — miss both
361 - // branches above. Walk to the nearest ancestor whose id is pre-chat-message-{bot_id}
362 - // and read the suffix. (closest() includes the element itself, so a click directly on
363 - // #pre-chat-message-{bot_id} resolves here too.)
364 - var $preChat = $(element).closest('[id^="pre-chat-message-"]');
365 - if ($preChat.length) {
366 - var preId = $preChat.attr('id') || '';
367 - var preMatch = preId.match(/^pre-chat-message-(.+)$/);
368 - if (preMatch) return preMatch[1];
369 - }
370 113 // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
371 114 var elementId = $(element).attr('id') || '';
372 115 if (elementId) {
373 116 // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
@@ -407,27 +150,9 @@
407 150 if (parts.length == 2) return parts.pop().split(";").shift();
408 151 }
409 152
410 153 function generateSessionId() {
411 - // Session IDs function as the de-facto bearer token for an anonymous
412 - // chat, so generate them with a CSPRNG when available. Math.random is a
413 - // legacy fallback for ancient/sandboxed environments that lack
414 - // window.crypto. The 'mxchat_chat_' prefix is preserved exactly (other
415 - // code pattern-matches on it). (plan-0c17b5)
416 - var rand;
417 - try {
418 - if (window.crypto && window.crypto.getRandomValues) {
419 - var buf = new Uint8Array(16); // 128 bits
420 - window.crypto.getRandomValues(buf);
421 - rand = Array.prototype.map.call(buf, function (b) {
422 - return ('0' + b.toString(16)).slice(-2);
423 - }).join('');
424 - }
425 - } catch (e) {}
426 - if (!rand) {
427 - rand = Math.random().toString(36).substr(2, 9); // legacy fallback
428 - }
429 - return 'mxchat_chat_' + rand;
154 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
430 155 }
431 156
432 157 // Legacy function - now delegates to instance manager
433 158 function getChatSession(botId) {
@@ -630,26 +355,8 @@
630 355 sendButton.style.pointerEvents = 'none';
631 356 }
632 357 }
633 358
634 -// Whether the input may grab focus after a completed reply (plan 03799f).
635 -// On coarse-pointer devices focusing a text input summons the on-screen
636 -// keyboard over the answer the visitor is trying to read, so 'auto' (the
637 -// default) focuses only on fine-pointer devices. The site-wide
638 -// mxchat_autofocus_after_reply PHP filter can force 'on'/'off'.
639 -// NOT used on widget open (:~3424) — that focus is a deliberate act and is
640 -// what makes the widget keyboard-accessible.
641 -function mxchatShouldAutofocusAfterReply() {
642 - var pref = (typeof mxchatChat !== 'undefined' && mxchatChat.autofocus_after_reply) || 'auto';
643 - if (pref === 'on') return true;
644 - if (pref === 'off') return false;
645 - try {
646 - return !window.matchMedia('(pointer: coarse)').matches;
647 - } catch (err) {
648 - return true;
649 - }
650 -}
651 -
652 359 function enableChatInput(botId) {
653 360 botId = botId || 'default';
654 361 var chatInput = getElementDOM(botId, 'chat-input');
655 362 var sendButton = getElementDOM(botId, 'send-button');
@@ -655,11 +362,9 @@
655 362 var sendButton = getElementDOM(botId, 'send-button');
656 363 if (chatInput) {
657 364 chatInput.disabled = false;
658 365 chatInput.style.opacity = '1';
659 - if (mxchatShouldAutofocusAfterReply()) {
660 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
661 - }
366 + chatInput.focus();
662 367 }
663 368 if (sendButton) {
664 369 sendButton.disabled = false;
665 370 sendButton.style.opacity = '1';
@@ -664,106 +369,13 @@
664 369 sendButton.disabled = false;
665 370 sendButton.style.opacity = '1';
666 371 sendButton.style.pointerEvents = 'auto';
667 372 }
668 - // Every completion path re-enables input, so this is the single restore
669 - // point for the streaming Stop affordance (no-op when not in stop mode).
670 - mxchatRestoreSendButton(botId);
671 373 }
672 374
673 -// --- Streaming Stop control -------------------------------------------------
674 -// One live stream handle per bot instance, so Stop on one widget never aborts
675 -// another bot on the same page.
676 -var mxchatActiveStreams = {};
677 -// Original send-button markup, captured once per bot the first time the Stop
678 -// state is shown (never captured while already in stop mode, so a rapid
679 -// stop-then-resend can't save the stop glyph as the "original").
680 -var mxchatSendMarkup = {};
681 -
682 -function mxchatShowStopButton(botId) {
683 - var btn = getElementDOM(botId, 'send-button');
684 - if (!btn) return;
685 - if (!btn.classList.contains('mxchat-stop-mode')) {
686 - mxchatSendMarkup[botId] = {
687 - html: btn.innerHTML,
688 - label: btn.getAttribute('aria-label')
689 - };
690 - }
691 -
692 - // Mirror the send icon's rendered size + color so the stop glyph looks
693 - // native, including custom send images/colors and theme overrides.
694 - var child = btn.querySelector('svg, img');
695 - var size = 25;
696 - var color = '';
697 - if (child) {
698 - var rect = child.getBoundingClientRect();
699 - if (rect.width) {
700 - size = Math.round(Math.min(rect.width, rect.height));
701 - }
702 - var cs = window.getComputedStyle(child);
703 - color = (child.tagName.toLowerCase() === 'svg' ? cs.fill : cs.color) || '';
704 - }
705 - var stopLabel = (typeof mxchatChat !== 'undefined' && mxchatChat.stop_button_label) || 'Stop response';
706 - btn.innerHTML = '<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" style="width:' + size + 'px;height:' + size + 'px;' + (color ? 'fill:' + color + ';' : '') + '"><rect x="5" y="5" width="14" height="14" rx="3"></rect></svg>';
707 - // An add-on's DIRECT send-button handler (e.g. mxchat-vision's rebind) can
708 - // start a stream synchronously while the originating click is still
709 - // bubbling up to our delegated handler. Without this guard, that handler
710 - // reads the just-added stop-mode class as a user Stop press and aborts the
711 - // brand-new stream — the user's message renders but no reply ever fires
712 - // (plan-4bba64 silent message loss). The flag only spans the current event
713 - // dispatch: cleared on the next macrotask, long before a real Stop click.
714 - btn.__mxchatStopJustShown = true;
715 - setTimeout(function () { btn.__mxchatStopJustShown = false; }, 0);
716 - btn.classList.add('mxchat-stop-mode');
717 - btn.setAttribute('aria-label', stopLabel);
718 - btn.setAttribute('title', stopLabel);
719 - // disableChatInput() ran when the turn was sent; the Stop control itself
720 - // must stay clickable while the textarea remains disabled.
721 - btn.disabled = false;
722 - btn.style.opacity = '1';
723 - btn.style.pointerEvents = 'auto';
724 -}
725 -
726 -function mxchatRestoreSendButton(botId) {
727 - var btn = getElementDOM(botId, 'send-button');
728 - var saved = mxchatSendMarkup[botId];
729 - if (!btn || !btn.classList.contains('mxchat-stop-mode') || !saved) return;
730 - btn.innerHTML = saved.html;
731 - btn.classList.remove('mxchat-stop-mode');
732 - btn.removeAttribute('title');
733 - if (saved.label) {
734 - btn.setAttribute('aria-label', saved.label);
735 - }
736 -}
737 -
738 -function mxchatStopStreaming(botId) {
739 - var entry = mxchatActiveStreams[botId];
740 - if (!entry || !entry.controller) return;
741 - entry.aborted = true;
742 - try { entry.controller.abort(); } catch (e) {}
743 -}
744 -
745 -// Returns true when a stream rejection came from an intentional Stop click:
746 -// keep the partial text as the turn's answer — no error UI, no fallback resend.
747 -function mxchatHandleStreamAbort(botId, accumulatedContent, callback) {
748 - var entry = mxchatActiveStreams[botId];
749 - if (!entry || !entry.aborted) return false;
750 - delete mxchatActiveStreams[botId];
751 - if (!accumulatedContent) {
752 - // Stopped before the first chunk: drop the thinking bubble, no orphan message.
753 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
754 - }
755 - enableChatInput(botId); // also restores the send icon
756 - if (callback) {
757 - callback(accumulatedContent || '');
758 - }
759 - return true;
760 -}
761 -
762 375 // Update your existing sendMessage function
763 376 function sendMessage(botId) {
764 377 botId = botId || 'default';
765 - MxChatInstances.ensureSession(botId);
766 378 var $chatInput = getElement(botId, 'chat-input');
767 379 var message = $chatInput.val();
768 380
769 381 // ADD PROMPT HOOK HERE
@@ -771,18 +383,13 @@
771 383 message = customMxChatFilter(message, "prompt");
772 384 }
773 385
774 386 if (message) {
775 - // Don't disable input in live agent mode - let users chat freely
776 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
777 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
778 - if (!isAgentMode) {
779 - disableChatInput(botId);
780 - }
387 + // Disable input while waiting for response
388 + disableChatInput(botId);
781 389
782 390 appendMessage("user", message, '', [], false, botId);
783 391 $chatInput.val('');
784 - mxchatUpdateCharCounter($chatInput[0]); // reset the char counter after send (plan 7091a2)
785 392 $chatInput.css('height', 'auto');
786 393
787 394 if (hasQuickQuestions(botId)) {
788 395 collapseQuickQuestions(botId);
@@ -789,16 +396,14 @@
789 396 }
790 397 appendThinkingMessage(botId);
791 398 scrollToBottom(botId);
792 399
793 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
400 + const currentModel = mxchatChat.model || 'gpt-4o';
794 401
795 402 // Check if streaming is enabled AND supported for this model
796 403 if (shouldUseStreaming(currentModel)) {
797 404 callMxChatStream(message, function(response) {
798 - // Content is final: releasing aria-busy lets the live region
799 - // announce the completed reply once (plan 67f126).
800 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
405 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
801 406 }, botId);
802 407 } else {
803 408 callMxChat(message, function(response) {
804 409 replaceLastMessage("bot", response, '', [], botId);
@@ -809,9 +414,8 @@
809 414
810 415 // Update your existing sendMessageToChatbot function
811 416 function sendMessageToChatbot(message, botId) {
812 417 botId = botId || 'default';
813 - MxChatInstances.ensureSession(botId);
814 418
815 419 // ADD PROMPT HOOK HERE
816 420 if (typeof customMxChatFilter === 'function') {
817 421 message = customMxChatFilter(message, "prompt");
@@ -816,14 +420,10 @@
816 420 if (typeof customMxChatFilter === 'function') {
817 421 message = customMxChatFilter(message, "prompt");
818 422 }
819 423
820 - // Don't disable input in live agent mode - let users chat freely
821 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
822 - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
823 - if (!isAgentMode) {
824 - disableChatInput(botId);
825 - }
424 + // Disable input while waiting for response
425 + disableChatInput(botId);
826 426
827 427 var sessionId = getChatSession(botId);
828 428
829 429 if (hasQuickQuestions(botId)) {
@@ -831,15 +431,14 @@
831 431 }
832 432 appendThinkingMessage(botId);
833 433 scrollToBottom(botId);
834 434
835 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
435 + const currentModel = mxchatChat.model || 'gpt-4o';
836 436
837 437 // Check if streaming is enabled AND supported for this model
838 438 if (shouldUseStreaming(currentModel)) {
839 439 callMxChatStream(message, function(response) {
840 - // Final content — release aria-busy so the reply announces once (67f126).
841 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
440 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
842 441 }, botId);
843 442 } else {
844 443 callMxChat(message, function(response) {
845 444 getElement(botId, 'chat-box').find('.temporary-message').remove();
@@ -903,15 +502,8 @@
903 502
904 503 function callMxChat(message, callback, botId) {
905 504 botId = botId || getMxChatBotId();
906 505
907 - // Streaming fallbacks land here: drop any leftover stream handle and
908 - // return the button to its send state (no-op for plain non-stream turns).
909 - if (mxchatActiveStreams[botId]) {
910 - delete mxchatActiveStreams[botId];
911 - }
912 - mxchatRestoreSendButton(botId);
913 -
914 506 // Store the message in case we need to retry after session reset
915 507 getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
916 508
917 509 // Get page context if contextual awareness is enabled
@@ -916,44 +508,24 @@
916 508
917 509 // Get page context if contextual awareness is enabled
918 510 const pageContext = getPageContext();
919 511
920 - // Get instance for session start timestamp (used when persistence is OFF)
921 - var instance = MxChatInstances.get(botId);
922 -
923 - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent
924 - // and returns the guaranteed-present session id from the in-memory instance even when
925 - // cookie/localStorage writes are silently blocked by the browser.
926 - var sessionId = MxChatInstances.ensureSession(botId);
927 - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') {
928 - // Last-resort generation to ensure we never POST a null marker.
929 - sessionId = generateSessionId();
930 - MxChatInstances.setChatSession(botId, sessionId);
931 - }
932 -
933 - // Wait for the page-cache nonce refresh to complete before firing the
934 - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale
935 - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the
936 - // callback guarantees we read the fresh value. See plan-c5457f.
937 - refreshNonceIfNeeded(function() {
938 512 // Prepare AJAX data
939 513 const ajaxData = {
940 514 action: 'mxchat_handle_chat_request',
941 515 message: message,
942 - session_id: sessionId,
516 + session_id: getChatSession(botId),
943 517 nonce: mxchatChat.nonce,
944 518 current_page_url: window.location.href,
945 519 current_page_title: document.title,
946 - bot_id: botId,
947 - // Pass session start timestamp so AI context matches what user sees
948 - session_start_timestamp: instance.sessionStartTimestamp || 0
520 + bot_id: botId
949 521 };
950 -
522 +
951 523 // Add page context if available
952 524 if (pageContext) {
953 525 ajaxData.page_context = JSON.stringify(pageContext);
954 526 }
955 -
527 +
956 528 // CHECK FOR VISION FLAGS AND ADD THEM
957 529 if (window.mxchatVisionProcessed) {
958 530 ajaxData.vision_processed = true;
959 531 ajaxData.original_user_message = window.mxchatOriginalMessage || message;
@@ -962,9 +534,9 @@
962 534 window.mxchatVisionProcessed = false;
963 535 window.mxchatOriginalMessage = null;
964 536 window.mxchatVisionImagesCount = 0;
965 537 }
966 -
538 +
967 539 $.ajax({
968 540 url: mxchatChat.ajax_url,
969 541 type: 'POST',
970 542 dataType: 'json',
@@ -1002,20 +574,26 @@
1002 574 errorMessage = "An error occurred. Please try again or contact support.";
1003 575 }
1004 576
1005 577 // Handle session reset action (IP changed, session expired, etc.)
1006 - // Silent reset — keep chat UI intact, just get a new session and retry
1007 578 if (response.data && response.data.action === 'reset_session') {
1008 - MxChatInstances.silentResetSession(botId);
1009 - // Re-send the original message with the new session (user message is already displayed)
579 + // Clear the old session and generate a new one
580 + resetChatSession(botId);
581 + // Remove the temporary loading message
582 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
583 + // Re-send the original message with the new session
1010 584 var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1011 585 if (originalMessage) {
1012 586 getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1013 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
587 + // Re-add the user message and thinking indicator
588 + appendMessage("user", originalMessage, '', [], false, botId);
589 + appendThinkingMessage(botId);
590 + scrollToBottom(botId);
591 + // Determine whether to use streaming
592 + const currentModel = mxchatChat.model || 'gpt-4o';
1014 593 if (shouldUseStreaming(currentModel)) {
1015 594 callMxChatStream(originalMessage, function(response) {
1016 - // Final content — release aria-busy so the reply announces once (67f126).
1017 - getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message').attr('aria-busy', 'false');
595 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
1018 596 }, botId);
1019 597 } else {
1020 598 callMxChat(originalMessage, function(response) {
1021 599 replaceLastMessage("bot", response, '', [], botId);
@@ -1069,11 +647,9 @@
1069 647 }
1070 648
1071 649 // Check for live agent response
1072 650 if (response.success && response.data && response.data.status === 'waiting_for_agent') {
1073 - removeThinkingDots(botId);
1074 651 updateChatModeIndicator('agent', botId);
1075 - enableChatInput(botId);
1076 652 return;
1077 653 }
1078 654
1079 655 // Handle the message and show notification if chat is hidden
@@ -1106,13 +682,9 @@
1106 682 $badge.show();
1107 683 }
1108 684 }
1109 685 } else {
1110 - var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
1111 - if (response.vectorstore_error) {
1112 - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
1113 - }
1114 - replaceLastMessage("bot", emptyMsg, '', [], botId);
686 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.", '', [], botId);
1115 687 }
1116 688
1117 689 if (response.message_id) {
1118 690 var instance = MxChatInstances.get(botId);
@@ -1154,9 +726,8 @@
1154 726
1155 727 replaceLastMessage("bot", errorMessage, '', [], botId);
1156 728 }
1157 729 });
1158 - }); // refreshNonceIfNeeded
1159 730 }
1160 731
1161 732 function callMxChatStream(message, callback, botId) {
1162 733 botId = botId || getMxChatBotId();
@@ -1163,9 +734,9 @@
1163 734
1164 735 // Store the message in case we need to retry after session reset
1165 736 getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
1166 737
1167 - const currentModel = mxchatChat.model || 'gpt-5.6-sol';
738 + const currentModel = mxchatChat.model || 'gpt-4o';
1168 739 if (!isStreamingSupported(currentModel)) {
1169 740 callMxChat(message, callback, botId);
1170 741 return;
1171 742 }
@@ -1172,35 +743,17 @@
1172 743
1173 744 // Get page context if contextual awareness is enabled
1174 745 const pageContext = getPageContext();
1175 746
1176 - // Get instance for session start timestamp (used when persistence is OFF)
1177 - var instance = MxChatInstances.get(botId);
1178 -
1179 - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any
1180 - // non-string value via String(), so passing `null` would POST the literal string "null"
1181 - // and land in the transcripts table as a ghost session. ensureSession() always returns
1182 - // a real string even when cookies/localStorage are blocked.
1183 - var streamSessionId = MxChatInstances.ensureSession(botId);
1184 - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') {
1185 - streamSessionId = generateSessionId();
1186 - MxChatInstances.setChatSession(botId, streamSessionId);
1187 - }
1188 -
1189 - // Wait for the page-cache nonce refresh before constructing formData (which
1190 - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f.
1191 - refreshNonceIfNeeded(function() {
1192 747 const formData = new FormData();
1193 748 formData.append('action', 'mxchat_stream_chat');
1194 749 formData.append('message', message);
1195 - formData.append('session_id', streamSessionId);
750 + formData.append('session_id', getChatSession(botId));
1196 751 formData.append('nonce', mxchatChat.nonce);
1197 752 formData.append('current_page_url', window.location.href);
1198 753 formData.append('current_page_title', document.title);
1199 754 formData.append('bot_id', botId);
1200 - // Pass session start timestamp so AI context matches what user sees
1201 - formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
1202 -
755 +
1203 756 // Add page context if available
1204 757 if (pageContext) {
1205 758 formData.append('page_context', JSON.stringify(pageContext));
1206 759 }
@@ -1218,25 +771,13 @@
1218 771
1219 772 let accumulatedContent = '';
1220 773 let testingDataReceived = false;
1221 774 let streamingStarted = false;
1222 - // Server-pushed html to append as its OWN bot bubble once the stream
1223 - // finishes (e.g. the consent-safe YouTube embed, plan 03ba33). Rendering is
1224 - // deferred to [DONE] so the embed always lands BELOW the streamed text.
1225 - let pendingAppendHtml = '';
1226 775
1227 - // Abortable stream: a fresh controller per turn, keyed by bot instance.
1228 - // The Stop control (send button swapped in place) aborts both the read
1229 - // loop and the underlying request.
1230 - var streamControl = { controller: new AbortController(), aborted: false };
1231 - mxchatActiveStreams[botId] = streamControl;
1232 - mxchatShowStopButton(botId);
1233 -
1234 776 fetch(mxchatChat.ajax_url, {
1235 777 method: 'POST',
1236 778 body: formData,
1237 - credentials: 'same-origin',
1238 - signal: streamControl.controller.signal
779 + credentials: 'same-origin'
1239 780 })
1240 781 .then(response => {
1241 782 // Store the response for potential fallback handling
1242 783 const responseClone = response.clone();
@@ -1302,19 +843,8 @@
1302 843 });
1303 844 return;
1304 845 }
1305 846
1306 - // Re-enable chat input when stream ends with content
1307 - enableChatInput(botId);
1308 -
1309 - // Scroll the user's last message to the top now that the
1310 - // bot's full reply has rendered (gives max reading room).
1311 - var $chatBoxDone = getElement(botId, 'chat-box');
1312 - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last();
1313 - if ($lastUserMsgDone.length) {
1314 - scrollElementToTop($lastUserMsgDone, botId);
1315 - }
1316 -
1317 847 if (callback) {
1318 848 callback(accumulatedContent);
1319 849 }
1320 850 return;
@@ -1337,25 +867,8 @@
1337 867
1338 868 // Re-enable chat input after streaming completes
1339 869 enableChatInput(botId);
1340 870
1341 - // Render any server-pushed appendix html (e.g. the
1342 - // YouTube embed) as its own bot bubble below the
1343 - // streamed text — mirrors how it is saved in the
1344 - // transcript, so history replays identically.
1345 - if (pendingAppendHtml) {
1346 - appendMessage("bot", "", pendingAppendHtml, [], false, botId);
1347 - pendingAppendHtml = '';
1348 - }
1349 -
1350 - // Scroll the user's last message to the top now
1351 - // that the bot's full reply has rendered.
1352 - var $chatBoxStreamDone = getElement(botId, 'chat-box');
1353 - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last();
1354 - if ($lastUserMsgStreamDone.length) {
1355 - scrollElementToTop($lastUserMsgStreamDone, botId);
1356 - }
1357 -
1358 871 if (callback) {
1359 872 callback(accumulatedContent);
1360 873 }
1361 874 return;
@@ -1381,21 +894,8 @@
1381 894 streamingStarted = true;
1382 895 accumulatedContent += json.content;
1383 896 updateStreamingMessage(accumulatedContent, botId);
1384 897 }
1385 - // Stash appendix html (e.g. video embed) for [DONE]
1386 - else if (json.append_html) {
1387 - pendingAppendHtml = json.append_html;
1388 - }
1389 - // Server-side final pass changed the assembled text
1390 - // (ffef6f: dead-link stripping) — swap the rendered
1391 - // bubble for the validated version. Arrives at most
1392 - // once, just before [DONE].
1393 - else if (json.replace_content) {
1394 - streamingStarted = true;
1395 - accumulatedContent = json.replace_content;
1396 - updateStreamingMessage(accumulatedContent, botId);
1397 - }
1398 898 // Handle complete response in stream (fallback response)
1399 899 else if (json.text || json.message || json.html) {
1400 900 handleNonStreamResponse(json, callback, botId);
1401 901 return;
@@ -1425,9 +925,8 @@
1425 925 }
1426 926
1427 927 processStream();
1428 928 }).catch(streamError => {
1429 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1430 929 getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1431 930 callMxChat(message, callback, botId);
1432 931 });
1433 932 }
@@ -1434,9 +933,8 @@
1434 933
1435 934 processStream();
1436 935 })
1437 936 .catch(error => {
1438 - if (mxchatHandleStreamAbort(botId, accumulatedContent, callback)) return;
1439 937 // Check if we have server error data with chat mode
1440 938 if (error && error.isServerError && error.data) {
1441 939 // Check for chat mode in error data
1442 940 if (error.data.chat_mode) {
@@ -1449,9 +947,8 @@
1449 947 getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1450 948 callMxChat(message, callback, botId);
1451 949 }
1452 950 });
1453 - }); // refreshNonceIfNeeded
1454 951 }
1455 952
1456 953 // Helper function to handle non-streaming responses
1457 954 function handleNonStreamResponse(data, callback, botId) {
@@ -1490,16 +987,21 @@
1490 987 errorMessage = "An error occurred. Please try again or contact support.";
1491 988 }
1492 989
1493 990 // Handle session reset action (IP changed, session expired, etc.)
1494 - // Silent reset — keep chat UI intact, just get a new session and retry
1495 991 if (data.data && data.data.action === 'reset_session') {
1496 - MxChatInstances.silentResetSession(botId);
1497 - // Re-send the original message with the new session (user message is already displayed)
992 + // Clear the old session and generate a new one
993 + resetChatSession(botId);
994 + // Re-send the original message with the new session
1498 995 var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1499 996 if (originalMessage) {
1500 997 getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1501 - var currentModel = mxchatChat.model || 'gpt-5.6-sol';
998 + // Re-add the user message and thinking indicator
999 + appendMessage("user", originalMessage, '', [], false, botId);
1000 + appendThinkingMessage(botId);
1001 + scrollToBottom(botId);
1002 + // Determine whether to use streaming
1003 + const currentModel = mxchatChat.model || 'gpt-4o';
1502 1004 if (shouldUseStreaming(currentModel)) {
1503 1005 callMxChatStream(originalMessage, callback, botId);
1504 1006 } else {
1505 1007 callMxChat(originalMessage, callback, botId);
@@ -1521,22 +1023,8 @@
1521 1023 }
1522 1024 return; // Exit early for errors
1523 1025 }
1524 1026
1525 - // Check for live agent response
1526 - if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1527 - removeThinkingDots(botId);
1528 - // Also remove any leftover bot-message that lost its temporary-message class
1529 - var $chatBox = getElement(botId, 'chat-box');
1530 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1531 - updateChatModeIndicator('agent', botId);
1532 - enableChatInput(botId);
1533 - if (callback) {
1534 - callback('');
1535 - }
1536 - return;
1537 - }
1538 -
1539 1027 // Handle different response formats
1540 1028 if (data.text || data.html || data.message) {
1541 1029
1542 1030 // Apply response hooks
@@ -1581,15 +1069,19 @@
1581 1069 }
1582 1070
1583 1071 // Enhanced updateChatModeIndicator function for immediate DOM updates
1584 1072 function updateChatModeIndicator(mode, botId) {
1073 + console.log('[MxChat] updateChatModeIndicator called with mode:', mode, 'botId:', botId);
1585 1074 botId = botId || 'default';
1586 1075 const indicator = getElementDOM(botId, 'chat-mode-indicator');
1076 + console.log('[MxChat] chat-mode-indicator element found:', !!indicator);
1587 1077 if (indicator) {
1588 1078 const oldText = indicator.textContent;
1079 + console.log('[MxChat] Current indicator text:', oldText, '-> changing to mode:', mode);
1589 1080
1590 1081 if (mode === 'agent') {
1591 1082 indicator.textContent = 'Live Agent';
1083 + console.log('[MxChat] Mode is agent, calling startPolling...');
1592 1084 startPolling(botId);
1593 1085 } else {
1594 1086 // Everything else is AI mode
1595 1087 const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
@@ -1632,15 +1124,8 @@
1632 1124 var $chatBox = getElement(botId, 'chat-box');
1633 1125 const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1634 1126
1635 1127 if (tempMessage.length) {
1636 - // aria-busy=true for the whole stream: the bubble is rewritten on
1637 - // every chunk, and without busy a polite live region announces those
1638 - // rewrites continuously. Flipped false once the reply is final, so
1639 - // assistive tech announces the completed message ONCE (plan 67f126).
1640 - if (tempMessage.attr('aria-busy') !== 'true') {
1641 - tempMessage.attr('aria-busy', 'true');
1642 - }
1643 1128 // Update existing message
1644 1129 tempMessage.html(formattedContent);
1645 1130 } else {
1646 1131 // Create new temporary message if it doesn't exist
@@ -1667,21 +1152,9 @@
1667 1152 // Update the event handlers to use the correct function names (using event delegation)
1668 1153 // Use class-based selectors for multi-instance support
1669 1154 $(document).on('click', '.send-button', function() {
1670 1155 var botId = getBotIdFromElement(this);
1671 - // While a response is streaming the button is a Stop control.
1672 - if (this.classList.contains('mxchat-stop-mode')) {
1673 - // Same click that just started this stream (an add-on's direct handler
1674 - // ran before this delegated one) — not a Stop press. See
1675 - // mxchatShowStopButton for the full story (plan-4bba64).
1676 - if (this.__mxchatStopJustShown) return;
1677 - mxchatStopStreaming(botId);
1678 - return;
1679 - }
1680 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1681 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1682 - disableChatInput(botId);
1683 - }
1156 + disableChatInput(botId);
1684 1157 sendMessage(botId);
1685 1158 });
1686 1159
1687 1160 // Override enter key handler (using event delegation)
@@ -1688,378 +1161,14 @@
1688 1161 $(document).on('keypress', '.chat-input', function(e) {
1689 1162 if (e.which == 13 && !e.shiftKey) {
1690 1163 e.preventDefault();
1691 1164 var botId = getBotIdFromElement(this);
1692 - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1693 - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1694 - disableChatInput(botId);
1695 - }
1165 + disableChatInput(botId);
1696 1166 sendMessage(botId);
1697 1167 }
1698 1168 });
1699 1169
1700 -// Chat input character counter + soft limit feedback (plan 7091a2).
1701 -// Language-neutral: numbers + color only, no translatable strings. The counter
1702 -// reveals near the cap and ramps neutral -> amber -> red; an over-limit keystroke
1703 -// or trimmed paste produces a brief border-flash/shake so the maxlength cap (plan
1704 -// a3fae2) is never a silent "input jumps back". Per-bot scoped via .input-container.
1705 -function mxchatUpdateCharCounter(inputEl) {
1706 - if (!inputEl || !inputEl.closest) return;
1707 - var max = parseInt(inputEl.getAttribute('maxlength'), 10);
1708 - var container = inputEl.closest('.input-container');
1709 - if (!container || !max || max <= 0) return;
1710 - var counter = container.querySelector('.mxchat-char-counter');
1711 - if (!counter) return;
1712 - var len = inputEl.value.length;
1713 - var ratio = len / max;
1714 - var nearThreshold = 0.8; // start surfacing the counter at 80% of the cap
1715 - var cur = counter.querySelector('.mxchat-char-counter-current');
1716 - if (cur) cur.textContent = len;
1717 - var warn = ratio >= nearThreshold && len < max;
1718 - var full = len >= max;
1719 - counter.classList.toggle('is-visible', ratio >= nearThreshold);
1720 - counter.classList.toggle('is-warn', warn);
1721 - counter.classList.toggle('is-full', full);
1722 - container.classList.toggle('mxchat-input-near-limit', warn);
1723 - container.classList.toggle('mxchat-input-at-limit', full);
1724 -}
1725 -
1726 -function mxchatBumpInput(inputEl) {
1727 - var container = inputEl && inputEl.closest ? inputEl.closest('.input-container') : null;
1728 - if (!container) return;
1729 - container.classList.remove('mxchat-input-bump');
1730 - void container.offsetWidth; // reflow so a rapid second hit retriggers the animation
1731 - container.classList.add('mxchat-input-bump');
1732 - clearTimeout($(container).data('mxchatBumpTimeout'));
1733 - var t = setTimeout(function() { container.classList.remove('mxchat-input-bump'); }, 220);
1734 - $(container).data('mxchatBumpTimeout', t);
1735 -}
1736 -
1737 -// Live counter update on every input.
1738 -$(document).on('input', '.chat-input', function() {
1739 - mxchatUpdateCharCounter(this);
1740 -});
1741 -
1742 -// Visible "you've hit the edge" feedback when a printable keystroke is about to be
1743 -// rejected at the cap (maxlength silently swallows it otherwise).
1744 -$(document).on('keydown', '.chat-input', function(e) {
1745 - var max = parseInt(this.getAttribute('maxlength'), 10);
1746 - if (!max || max <= 0 || this.value.length < max) return;
1747 - if (e.ctrlKey || e.metaKey || e.altKey) return;
1748 - // A single printable char with no selection to overwrite WILL be rejected.
1749 - if (e.key && e.key.length === 1 && this.selectionStart === this.selectionEnd) {
1750 - mxchatBumpInput(this);
1751 - }
1752 -});
1753 -
1754 -// A paste that gets trimmed to the cap also bumps, so truncation is never silent.
1755 -$(document).on('paste', '.chat-input', function() {
1756 - var el = this;
1757 - var max = parseInt(el.getAttribute('maxlength'), 10);
1758 - if (!max || max <= 0) return;
1759 - setTimeout(function() {
1760 - mxchatUpdateCharCounter(el);
1761 - if (el.value.length >= max) mxchatBumpInput(el);
1762 - }, 0);
1763 -});
1764 -
1765 -// Builds the list of overflow-menu items for a given bot.
1766 -// Adding a future item is one push to this array — do NOT hardcode "only download."
1767 -function mxchatGetHeaderMenuItems(botId) {
1768 - var items = [];
1769 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1770 -
1771 - // The `print_button_*` keys still gate this item for back-compat with
1772 - // existing user options. The action is now a transcript download, not print.
1773 - if (settings.print_button_enabled === 'on') {
1774 - items.push({
1775 - id: 'download-transcript',
1776 - label: settings.print_button_label || 'Download Transcript',
1777 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>',
1778 - action: function() {
1779 - mxchatDownloadTranscript(botId);
1780 - }
1781 - });
1782 - }
1783 -
1784 - // "Start new chat" — surfaces the EXISTING per-conversation reset
1785 - // (MxChatInstances.resetChatSession) so a visitor can start a fresh thread
1786 - // without the site owner disabling chat persistence globally. Default OFF;
1787 - // gated by the reset_chat_enabled option. plan ac2e81.
1788 - if (settings.reset_chat_enabled === 'on') {
1789 - items.push({
1790 - id: 'reset-chat',
1791 - label: settings.reset_chat_label || 'Start new chat',
1792 - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><polyline points="1 4 1 10 7 10"/><path d="M3.51 15a9 9 0 1 0 2.13-9.36L1 10"/></svg>',
1793 - action: function() {
1794 - var confirmMsg = settings.reset_chat_confirm || 'Start a new chat? This clears the current conversation.';
1795 - if (window.confirm(confirmMsg)) {
1796 - MxChatInstances.resetChatSession(botId);
1797 - }
1798 - }
1799 - });
1800 - }
1801 -
1802 - return items;
1803 -}
1804 -
1805 -// Builds a clean markdown transcript of the current conversation and triggers
1806 -// a file download. Used by the "Download Transcript" menu item.
1807 -function mxchatDownloadTranscript(botId) {
1808 - var $chatBox = getElement(botId, 'chat-box');
1809 - if (!$chatBox || !$chatBox.length) return;
1810 -
1811 - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {};
1812 - var headerTitle = settings.print_header_title || 'Chat transcript';
1813 - var now = new Date();
1814 - var stamp = now.toLocaleString();
1815 -
1816 - var lines = [];
1817 - lines.push('# ' + headerTitle);
1818 - lines.push('');
1819 - lines.push('Exported: ' + stamp);
1820 - lines.push('');
1821 - lines.push('---');
1822 - lines.push('');
1823 -
1824 - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() {
1825 - var $msg = $(this);
1826 - // Skip thinking placeholders and any in-flight temporary messages.
1827 - if ($msg.find('.thinking-dots').length) return;
1828 - if ($msg.hasClass('temporary-message')) return;
1829 -
1830 - var sender;
1831 - if ($msg.hasClass('user-message')) sender = 'User';
1832 - else if ($msg.hasClass('agent-message')) sender = 'Live Agent';
1833 - else sender = 'AI Agent';
1834 -
1835 - // Strip interactive UI from the cloned message so we get the conversation text.
1836 - var $clone = $msg.clone();
1837 - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove();
1838 - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim();
1839 - if (!text) return;
1840 -
1841 - lines.push('**' + sender + '**');
1842 - lines.push('');
1843 - lines.push(text);
1844 - lines.push('');
1845 - });
1846 -
1847 - var content = lines.join('\n');
1848 - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19);
1849 - var fname = 'mxchat-transcript-' + iso + '.md';
1850 - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' });
1851 - var url = URL.createObjectURL(blob);
1852 - var a = document.createElement('a');
1853 - a.href = url;
1854 - a.download = fname;
1855 - a.style.display = 'none';
1856 - document.body.appendChild(a);
1857 - a.click();
1858 - setTimeout(function() {
1859 - if (a.parentNode) a.parentNode.removeChild(a);
1860 - URL.revokeObjectURL(url);
1861 - }, 100);
1862 -}
1863 -
1864 -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars
1865 -// on the menu wrap, so the dropdown matches whatever paints the bubble —
1866 -// saved options, AI theme CSS, or the mxchat-theme add-on.
1867 -function mxchatSyncMenuColors(botId, $wrap) {
1868 - if (!$wrap || !$wrap.length) return;
1869 - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first();
1870 - if (!$bot.length) return;
1871 - var cs = window.getComputedStyle($bot[0]);
1872 - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') {
1873 - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor);
1874 - }
1875 - // Bot text color usually lives on a child div, not .bot-message itself.
1876 - var $textChild = $bot.find('[style*="color"]').first();
1877 - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color);
1878 - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg);
1879 -}
1880 -
1881 -// Renders (or re-renders) the item list for one menu wrap. Split out of
1882 -// mxchatInitHeaderMenu so the dynamic-settings merge (plan-32db95) can
1883 -// rebuild items + trigger visibility WITHOUT re-binding the one-time
1884 -// open/close/keyboard wiring. closeMenu is passed in by the init closure;
1885 -// a rebuild before init (never happens, but harmless) just skips it.
1886 -function mxchatRenderHeaderMenuItems(botId, $wrap, closeMenuFn) {
1887 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1888 - var $menu = $wrap.find('.mxchat-header-menu');
1889 - var items = mxchatGetHeaderMenuItems(botId);
1890 -
1891 - $menu.empty();
1892 -
1893 - if (!items.length) {
1894 - $trigger.hide();
1895 - $menu.hide();
1896 - return;
1897 - }
1898 -
1899 - // Clear any inline display:none a previous zero-item render left behind —
1900 - // open/close visibility is governed by the hidden prop + is-open class.
1901 - $trigger.css('display', '');
1902 - $menu.css('display', '');
1903 -
1904 - items.forEach(function(item, idx) {
1905 - var $btn = $('<button>', {
1906 - type: 'button',
1907 - 'class': 'mxchat-menu-item',
1908 - 'role': 'menuitem',
1909 - 'tabindex': '-1',
1910 - 'data-menu-id': item.id,
1911 - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' +
1912 - '<span class="mxchat-menu-item-label"></span>'
1913 - });
1914 - $btn.find('.mxchat-menu-item-label').text(item.label);
1915 - $btn.on('click', function(e) {
1916 - e.preventDefault();
1917 - e.stopPropagation();
1918 - if (closeMenuFn) closeMenuFn();
1919 - try { item.action(); } catch (err) { /* no-op */ }
1920 - });
1921 - $menu.append($btn);
1922 - });
1923 -}
1924 -
1925 -// Re-render every menu on the page after a dynamic-settings merge
1926 -// (multi-bot: each wrap re-reads its items). An OPEN menu is left alone —
1927 -// swapping items under the user mid-interaction yanks focus — and the
1928 -// rebuild runs when it closes instead (closeMenu checks the pending flag).
1929 -function mxchatRebuildHeaderMenus() {
1930 - $('.mxchat-header-menu-wrap').each(function() {
1931 - var $wrap = $(this);
1932 - var botId = $wrap.data('bot-id');
1933 - if (!botId) return;
1934 - if (!$wrap.data('mxchatMenuReady')) {
1935 - mxchatInitHeaderMenu(botId);
1936 - return;
1937 - }
1938 - if ($wrap.find('.mxchat-header-menu').hasClass('is-open')) {
1939 - $wrap.data('mxchatMenuRebuildPending', true);
1940 - return;
1941 - }
1942 - mxchatRenderHeaderMenuItems(botId, $wrap, $wrap.data('mxchatMenuClose'));
1943 - });
1944 -}
1945 -
1946 -// One-time per-widget init: renders menu items, wires open/close,
1947 -// outside-click, Escape, and arrow-key navigation. If no items, hides the
1948 -// trigger. Wiring happens even when there are zero items at init, so a
1949 -// later dynamic-settings rebuild that adds items has a working trigger.
1950 -function mxchatInitHeaderMenu(botId) {
1951 - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first();
1952 - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return;
1953 -
1954 - var $trigger = $wrap.find('.mxchat-menu-trigger');
1955 - var $menu = $wrap.find('.mxchat-header-menu');
1956 -
1957 - // Initial color sync — covers normal page load.
1958 - mxchatSyncMenuColors(botId, $wrap);
1959 -
1960 - function openMenu() {
1961 - // Re-sync each open in case the active theme changed since init.
1962 - mxchatSyncMenuColors(botId, $wrap);
1963 - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open');
1964 - $trigger.attr('aria-expanded', 'true');
1965 - // Focus the first item for keyboard users
1966 - setTimeout(function() {
1967 - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus');
1968 - }, 0);
1969 - }
1970 - function closeMenu(returnFocus) {
1971 - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open');
1972 - $trigger.attr('aria-expanded', 'false');
1973 - $menu.find('.mxchat-menu-item').attr('tabindex', '-1');
1974 - if (returnFocus) $trigger.trigger('focus');
1975 - // A dynamic-settings rebuild that arrived while the menu was open
1976 - // was deferred (mxchatRebuildHeaderMenus) — run it now.
1977 - if ($wrap.data('mxchatMenuRebuildPending')) {
1978 - $wrap.removeData('mxchatMenuRebuildPending');
1979 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
1980 - }
1981 - }
1982 -
1983 - // Toggle on trigger click — stop propagation so the .chatbot-top-bar
1984 - // click-to-collapse handler does not fire.
1985 - $trigger.on('click', function(e) {
1986 - e.preventDefault();
1987 - e.stopPropagation();
1988 - if ($menu.hasClass('is-open')) closeMenu();
1989 - else openMenu();
1990 - });
1991 -
1992 - // Don't let clicks inside the menu bubble to the top-bar collapse handler.
1993 - $menu.on('click', function(e) {
1994 - e.stopPropagation();
1995 - });
1996 -
1997 - // Outside click closes the menu.
1998 - $(document).on('click.mxchatMenu-' + botId, function(e) {
1999 - if (!$menu.hasClass('is-open')) return;
2000 - if ($wrap.has(e.target).length || $wrap.is(e.target)) return;
2001 - closeMenu();
2002 - });
2003 -
2004 - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates.
2005 - $menu.on('keydown', '.mxchat-menu-item', function(e) {
2006 - var $items = $menu.find('.mxchat-menu-item');
2007 - var idx = $items.index(this);
2008 - if (e.key === 'Escape') {
2009 - e.preventDefault();
2010 - closeMenu(true);
2011 - } else if (e.key === 'ArrowDown') {
2012 - e.preventDefault();
2013 - var $next = $items.eq((idx + 1) % $items.length);
2014 - $items.attr('tabindex', '-1');
2015 - $next.attr('tabindex', '0').trigger('focus');
2016 - } else if (e.key === 'ArrowUp') {
2017 - e.preventDefault();
2018 - var $prev = $items.eq((idx - 1 + $items.length) % $items.length);
2019 - $items.attr('tabindex', '-1');
2020 - $prev.attr('tabindex', '0').trigger('focus');
2021 - } else if (e.key === 'Enter' || e.key === ' ') {
2022 - e.preventDefault();
2023 - $(this).trigger('click');
2024 - }
2025 - });
2026 - $trigger.on('keydown', function(e) {
2027 - if (e.key === 'Escape' && $menu.hasClass('is-open')) {
2028 - e.preventDefault();
2029 - closeMenu(true);
2030 - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) {
2031 - e.preventDefault();
2032 - openMenu();
2033 - }
2034 - });
2035 -
2036 - // Expose closeMenu for out-of-closure re-renders (mxchatRebuildHeaderMenus),
2037 - // then do the initial item render.
2038 - $wrap.data('mxchatMenuClose', closeMenu);
2039 - mxchatRenderHeaderMenuItems(botId, $wrap, closeMenu);
2040 -
2041 - $wrap.data('mxchatMenuReady', true);
2042 -}
2043 -
2044 -// Initialize header menus for every rendered widget on DOM ready.
2045 -$(function() {
2046 - $('.mxchat-header-menu-wrap').each(function() {
2047 - var botId = $(this).data('bot-id');
2048 - if (botId) mxchatInitHeaderMenu(botId);
2049 - });
2050 -
2051 - // Embedded (non-floating) widgets are open from the moment the page
2052 - // renders — refresh dynamic settings at init (plan-32db95). Floating
2053 - // widgets refresh on first launcher open instead.
2054 - var hasEmbeddedWidget = $('.mxchat-chatbot-wrapper').filter(function() {
2055 - return !$(this).closest('.floating-chatbot').length;
2056 - }).length > 0;
2057 - if (hasEmbeddedWidget) {
2058 - mxchatRefreshDynamicSettings();
2059 - }
2060 -});
2061 -
1170 +
2062 1171 function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
2063 1172 try {
2064 1173 // Determine styles based on sender type
2065 1174 let messageClass, bgColor, fontColor;
@@ -2097,12 +1206,17 @@
2097 1206 'margin-bottom': '1em'
2098 1207 });
2099 1208 }
2100 1209
2101 - // Process the message content - always run linkify to convert markdown
2102 - // links and format text. linkify() handles existing HTML safely via
2103 - // negative lookaheads that skip URLs already inside <a> tags.
2104 - let fullMessage = linkify(messageText);
1210 + // Process the message content based on sender
1211 + let fullMessage;
1212 + if (sender === "user") {
1213 + // For user messages, apply linkify after sanitization
1214 + fullMessage = linkify(messageText);
1215 + } else {
1216 + // For bot/agent messages, preserve HTML
1217 + fullMessage = messageText;
1218 + }
2105 1219
2106 1220 // Add images if provided
2107 1221 if (images && images.length > 0) {
2108 1222 fullMessage += '<div class="image-gallery" dir="auto">';
@@ -2134,11 +1248,9 @@
2134 1248
2135 1249 messageDiv.html(fullMessage);
2136 1250
2137 1251 if (isTemporary) {
2138 - // In-flight bubble: hold aria-busy so the live region stays quiet
2139 - // until the content is finalized (plan 67f126).
2140 - messageDiv.addClass('temporary-message').attr('aria-busy', 'true');
1252 + messageDiv.addClass('temporary-message');
2141 1253 }
2142 1254
2143 1255 // Append to the correct chatbot instance's chat-box
2144 1256 var $chatBox = getElement(botId, 'chat-box');
@@ -2153,12 +1265,8 @@
2153 1265 if (lastUserMessage.length) {
2154 1266 scrollElementToTop(lastUserMessage, botId);
2155 1267 }
2156 1268 }
2157 -
2158 - if ((sender === "bot" || sender === "agent") && !isTemporary) {
2159 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2160 - }
2161 1269 });
2162 1270
2163 1271 if (messageText.id) {
2164 1272 var instance = MxChatInstances.get(botId);
@@ -2243,12 +1351,26 @@
2243 1351 bgColor = botMessageBgColor;
2244 1352 fontColor = botMessageFontColor;
2245 1353 }
2246 1354
2247 - // Always run linkify to convert markdown links and format text.
2248 - // linkify() already handles existing HTML (its URL patterns use negative lookaheads
2249 - // to avoid double-processing URLs that are already inside <a> tags).
2250 - var fullMessage = linkify(responseText);
1355 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1356 + // This prevents double-processing of URLs that are already formatted as HTML
1357 + var fullMessage;
1358 + if (sender === "user") {
1359 + // Always linkify user messages (they're plain text)
1360 + fullMessage = linkify(responseText);
1361 + } else {
1362 + // For bot/agent messages, check if HTML already exists
1363 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1364 + responseText.includes('<img') || responseText.includes('<div') ||
1365 + responseText.includes('<p>') || responseText.includes('<br>')) {
1366 + // Response already has HTML, don't process it
1367 + fullMessage = responseText;
1368 + } else {
1369 + // Plain text response, apply linkify
1370 + fullMessage = linkify(responseText);
1371 + }
1372 + }
2251 1373
2252 1374 if (responseHtml) {
2253 1375 // Only add line breaks if there's actual text content before the HTML
2254 1376 if (fullMessage && fullMessage.trim()) {
@@ -2273,16 +1395,13 @@
2273 1395 }
2274 1396
2275 1397 if (lastMessageDiv.length) {
2276 1398 // Replace content immediately to prevent visual gap between thinking dots and response
2277 - // aria-busy released AFTER the final content is set, so the live region
2278 - // announces the finished message once (plan 67f126).
2279 1399 lastMessageDiv
2280 1400 .html(fullMessage)
2281 1401 .removeClass('bot-message user-message temporary-message')
2282 1402 .addClass(messageClass)
2283 - .attr('dir', 'auto')
2284 - .attr('aria-busy', 'false');
1403 + .attr('dir', 'auto');
2285 1404
2286 1405 // Only apply inline colors if AI theme is not active (let CSS handle it)
2287 1406 var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
2288 1407 if (!skipColors) {
@@ -2308,12 +1427,8 @@
2308 1427 }
2309 1428
2310 1429 // Re-enable chat input after response is displayed
2311 1430 enableChatInput(botId);
2312 -
2313 - if (sender === "bot" || sender === "agent") {
2314 - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId);
2315 - }
2316 1431 } else {
2317 1432 appendMessage(sender, responseText, responseHtml, images, false, botId);
2318 1433 // Re-enable chat input after response is displayed
2319 1434 enableChatInput(botId);
@@ -2322,15 +1437,8 @@
2322 1437
2323 1438
2324 1439 function appendThinkingMessage(botId) {
2325 1440 botId = botId || 'default';
2326 -
2327 - // Don't show thinking dots in live agent mode - message is just forwarded to a human
2328 - var indicator = getElementDOM(botId, 'chat-mode-indicator');
2329 - if (indicator && indicator.textContent === 'Live Agent') {
2330 - return;
2331 - }
2332 -
2333 1441 var $chatBox = getElement(botId, 'chat-box');
2334 1442
2335 1443 // Remove any existing thinking dots in this bot's chat first
2336 1444 $chatBox.find('.thinking-dots').remove();
@@ -2342,15 +1450,10 @@
2342 1450 var botMessageFontColor = mxchatChat.bot_message_font_color;
2343 1451 var botMessageBgColor = mxchatChat.bot_message_bg_color;
2344 1452
2345 1453 // Build thinking dots HTML - skip inline colors if AI theme is active
2346 - // The dots are decorative; the sr-only span is what the live region
2347 - // announces for the waiting state (plan 67f126). Server-localized
2348 - // string — safe to inject (esc_html__ output, no user content).
2349 1454 var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
2350 - var srThinking = mxchatChat.thinking_announcement || 'Assistant is typing';
2351 - var thinkingHtml = '<span class="sr-only">' + srThinking + '</span>' +
2352 - '<div class="thinking-dots-container" aria-hidden="true">' +
1455 + var thinkingHtml = '<div class="thinking-dots-container">' +
2353 1456 '<div class="thinking-dots">' +
2354 1457 '<span class="dot"' + dotStyle + '></span>' +
2355 1458 '<span class="dot"' + dotStyle + '></span>' +
2356 1459 '<span class="dot"' + dotStyle + '></span>' +
@@ -2357,9 +1460,9 @@
2357 1460 '</div>' +
2358 1461 '</div>';
2359 1462
2360 1463 // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
2361 - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1464 + var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + ';"';
2362 1465 $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
2363 1466 scrollToBottom(botId);
2364 1467 }
2365 1468
@@ -2365,11 +1468,9 @@
2365 1468
2366 1469 function removeThinkingDots(botId) {
2367 1470 botId = botId || 'default';
2368 1471 var $chatBox = getElement(botId, 'chat-box');
2369 - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
2370 1472 $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
2371 - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
2372 1473 }
2373 1474
2374 1475 // ====================================
2375 1476 // TEXT FORMATTING & PROCESSING
@@ -2403,12 +1504,9 @@
2403 1504 processedText = formatTextStyling(processedText);
2404 1505
2405 1506 // Process code blocks BEFORE processing links
2406 1507 processedText = formatCodeBlocks(processedText);
2407 -
2408 - // Process markdown tables BEFORE converting newlines to paragraphs
2409 - processedText = formatMarkdownTables(processedText);
2410 -
1508 +
2411 1509 // NOW convert to paragraphs
2412 1510 processedText = convertNewlinesToBreaks(processedText);
2413 1511
2414 1512 // IMPORTANT: Handle citation-style brackets FIRST [URL]
@@ -2421,63 +1519,37 @@
2421 1519 // Return as a proper link without the brackets
2422 1520 return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2423 1521 });
2424 1522
2425 - // Process markdown links: [text](url) and [](url)
2426 - // Uses balanced parenthesis matching to handle URLs containing parens
2427 - // (e.g. PDF filenames with dates like (2025-08-28).pdf)
2428 - processedText = (function(input) {
2429 - var result = '';
2430 - var i = 0;
2431 - while (i < input.length) {
2432 - // Look for [ at current position
2433 - if (input[i] === '[') {
2434 - // Find closing ]
2435 - var closeBracket = input.indexOf(']', i + 1);
2436 - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') {
2437 - result += input[i];
2438 - i++;
2439 - continue;
2440 - }
2441 - var linkText = input.substring(i + 1, closeBracket);
2442 - // Check if URL starts with http
2443 - var urlStart = closeBracket + 2;
2444 - if (!input.substring(urlStart).match(/^https?:\/\//)) {
2445 - result += input[i];
2446 - i++;
2447 - continue;
2448 - }
2449 - // Find balanced closing paren
2450 - var depth = 1;
2451 - var j = urlStart;
2452 - while (j < input.length && depth > 0) {
2453 - if (input[j] === '(') depth++;
2454 - else if (input[j] === ')') depth--;
2455 - if (depth > 0) j++;
2456 - }
2457 - if (depth !== 0) {
2458 - result += input[i];
2459 - i++;
2460 - continue;
2461 - }
2462 - var url = input.substring(urlStart, j);
2463 - var cleanUrl = url.replace(/[\].,;!?]+$/, '');
2464 - var encodedUrl = safeEncodeUrl(cleanUrl);
2465 - if (!linkText || !linkText.trim()) {
2466 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>';
2467 - } else {
2468 - var safeText = sanitizeUserInput(linkText);
2469 - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>';
2470 - }
2471 - i = j + 1; // Skip past the closing )
2472 - } else {
2473 - result += input[i];
2474 - i++;
2475 - }
1523 + // Process proper markdown links with text: [text](url)
1524 + // This MUST have non-empty text in the first brackets
1525 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1526 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1527 + // Make sure we have actual text (not just whitespace)
1528 + if (!text || !text.trim()) {
1529 + // If no text, treat the URL as the text
1530 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1531 + const safeUrl = safeEncodeUrl(cleanUrl);
1532 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
2476 1533 }
2477 - return result;
2478 - })(processedText);
1534 +
1535 + // Clean the URL
1536 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1537 + const safeUrl = safeEncodeUrl(cleanUrl);
1538 + const safeText = sanitizeUserInput(text);
1539 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1540 + });
2479 1541
1542 + // Handle empty markdown links: [](url)
1543 + // This is a specific case where there's no text
1544 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1545 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1546 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1547 + const safeUrl = safeEncodeUrl(cleanUrl);
1548 + // Use the URL itself as the link text
1549 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1550 + });
1551 +
2480 1552 // Process phone numbers: [text](tel:number)
2481 1553 const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
2482 1554 processedText = processedText.replace(phonePattern, (match, text, phone) => {
2483 1555 const safePhone = safeEncodeUrl(phone);
@@ -2629,78 +1701,9 @@
2629 1701 });
2630 1702
2631 1703 return text;
2632 1704 }
2633 -
2634 - function formatMarkdownTables(text) {
2635 - var lines = text.split('\n');
2636 - var result = [];
2637 - var i = 0;
2638 -
2639 - while (i < lines.length) {
2640 - // Check for a table: current line has pipes AND next line is a separator row
2641 - if (i + 1 < lines.length &&
2642 - lines[i].indexOf('|') !== -1 &&
2643 - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
2644 -
2645 - var tableLines = [];
2646 - var headerLine = lines[i];
2647 - var separatorLine = lines[i + 1];
2648 - tableLines.push(headerLine);
2649 - tableLines.push(separatorLine);
2650 -
2651 - // Collect remaining table rows
2652 - var j = i + 2;
2653 - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
2654 - tableLines.push(lines[j]);
2655 - j++;
2656 - }
2657 -
2658 - // Parse alignment from separator row
2659 - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
2660 - var alignments = sepCells.map(function(cell) {
2661 - var trimmed = cell.trim();
2662 - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
2663 - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
2664 - return 'left';
2665 - });
2666 -
2667 - // Build HTML table
2668 - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
2669 -
2670 - // Header row
2671 - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
2672 - html += '<thead><tr>';
2673 - headerCells.forEach(function(cell, idx) {
2674 - var align = alignments[idx] || 'left';
2675 - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
2676 - });
2677 - html += '</tr></thead>';
2678 -
2679 - // Body rows
2680 - html += '<tbody>';
2681 - for (var r = 2; r < tableLines.length; r++) {
2682 - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
2683 - html += '<tr>';
2684 - rowCells.forEach(function(cell, idx) {
2685 - var align = alignments[idx] || 'left';
2686 - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
2687 - });
2688 - html += '</tr>';
2689 - }
2690 - html += '</tbody></table></div>';
2691 -
2692 - result.push(html);
2693 - i = j;
2694 - } else {
2695 - result.push(lines[i]);
2696 - i++;
2697 - }
2698 - }
2699 -
2700 - return result.join('\n');
2701 - }
2702 -
1705 +
2703 1706 function sanitizeUserInput(text) {
2704 1707 const div = document.createElement('div');
2705 1708 div.textContent = text;
2706 1709 return div.innerHTML;
@@ -2771,14 +1774,13 @@
2771 1774 requestAnimationFrame(smoothScroll);
2772 1775 }
2773 1776 }
2774 1777
2775 - function scrollElementToTop(element, botId, topOffset) {
1778 + function scrollElementToTop(element, botId) {
2776 1779 botId = botId || 'default';
2777 - topOffset = (typeof topOffset === 'number') ? topOffset : 2;
2778 1780 var chatBox = getElement(botId, 'chat-box');
2779 1781 var elementTop = element.position().top + chatBox.scrollTop();
2780 - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500);
1782 + chatBox.animate({ scrollTop: elementTop }, 500);
2781 1783 }
2782 1784
2783 1785 function showChatWidget(botId) {
2784 1786 botId = botId || 'default';
@@ -2922,12 +1924,15 @@
2922 1924 // LIVE AGENT FUNCTIONALITY
2923 1925 // ====================================
2924 1926
2925 1927 function startPolling(botId) {
1928 + console.log('[MxChat] startPolling called for botId:', botId);
2926 1929 botId = botId || 'default';
2927 1930 var instance = MxChatInstances.get(botId);
2928 1931 // Clear any existing interval first
2929 1932 stopPolling(botId);
1933 + // Start new polling interval
1934 + console.log('[MxChat] Starting polling interval (5s) for botId:', botId);
2930 1935 instance.pollingInterval = setInterval(function() {
2931 1936 checkForAgentMessages(botId);
2932 1937 }, 5000);
2933 1938 }
@@ -2932,17 +1937,20 @@
2932 1937 }, 5000);
2933 1938 }
2934 1939
2935 1940 function stopPolling(botId) {
1941 + console.log('[MxChat] stopPolling called for botId:', botId);
2936 1942 botId = botId || 'default';
2937 1943 var instance = MxChatInstances.get(botId);
2938 1944 if (instance.pollingInterval) {
2939 1945 clearInterval(instance.pollingInterval);
2940 1946 instance.pollingInterval = null;
1947 + console.log('[MxChat] Polling stopped for botId:', botId);
2941 1948 }
2942 1949 }
2943 1950
2944 1951 function checkForAgentMessages(botId) {
1952 + console.log('[MxChat] checkForAgentMessages called for botId:', botId);
2945 1953 botId = botId || 'default';
2946 1954 var instance = MxChatInstances.get(botId);
2947 1955 const sessionId = getChatSession(botId);
2948 1956 $.ajax({
@@ -2968,12 +1976,8 @@
2968 1976 instance.processedMessageIds.add(message.id);
2969 1977 }
2970 1978 });
2971 1979
2972 - if (hasNewMessage) {
2973 - enableChatInput(botId);
2974 - }
2975 -
2976 1980 var $floatingChatbot = getElement(botId, 'floating-chatbot');
2977 1981 if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2978 1982 showNotification(botId);
2979 1983 }
@@ -2979,13 +1983,8 @@
2979 1983 }
2980 1984
2981 1985 scrollToBottom(botId, true);
2982 1986 }
2983 -
2984 - // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2985 - if (response.success && response.data?.chat_mode) {
2986 - updateChatModeIndicator(response.data.chat_mode, botId);
2987 - }
2988 1987 },
2989 1988 error: function (xhr, status, error) {
2990 1989 // Polling error - silently continue
2991 1990 }
@@ -2995,29 +1994,20 @@
2995 1994 // ====================================
2996 1995 // CHAT HISTORY & PERSISTENCE
2997 1996 // ====================================
2998 1997
2999 -function loadChatHistory(botId, onComplete) {
1998 +function loadChatHistory(botId) {
3000 1999 botId = botId || 'default';
3001 2000 var instance = MxChatInstances.get(botId);
3002 2001
3003 2002 // Prevent duplicate loading
3004 2003 if (instance.chatHistoryLoaded) {
3005 - if (onComplete) onComplete();
3006 2004 return;
3007 2005 }
3008 2006
3009 - // Use getChatSession which returns null if no session exists (does NOT create one)
3010 2007 var sessionId = getChatSession(botId);
3011 2008 var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3012 2009
3013 - // No session yet — nothing to load. History will load after first message via ensureSession.
3014 - if (!sessionId) {
3015 - instance.chatHistoryLoaded = true;
3016 - if (onComplete) onComplete();
3017 - return;
3018 - }
3019 -
3020 2010 if (chatPersistenceEnabled && sessionId) {
3021 2011 $.ajax({
3022 2012 url: mxchatChat.ajax_url,
3023 2013 type: 'POST',
@@ -3028,12 +2018,11 @@
3028 2018 },
3029 2019 success: function(response) {
3030 2020 // Handle session reset (IP changed while user was away)
3031 2021 if (response.success === false && response.data && response.data.action === 'reset_session') {
3032 - // Silent reset — new session but don't clear UI
3033 - MxChatInstances.silentResetSession(botId);
2022 + // Silently reset session - user will start fresh
2023 + resetChatSession(botId);
3034 2024 instance.chatHistoryLoaded = true; // Prevent retry loop
3035 - if (onComplete) onComplete();
3036 2025 return;
3037 2026 }
3038 2027
3039 2028 // Check if the response indicates success
@@ -3050,30 +2039,9 @@
3050 2039 }
3051 2040
3052 2041 // Only process if there are actual messages
3053 2042 if (response.data.conversation.length > 0) {
3054 - // Restored history must be SILENT to screen readers
3055 - // (plan 67f126): these are DOM additions inside the
3056 - // live region and would otherwise announce as if
3057 - // they just arrived. Lift aria-live for the batch
3058 - // repopulate, restore it after the browser has
3059 - // processed the mutations.
3060 - var mxLiveRegionEl = $chatBox.get(0);
3061 - var mxSavedAriaLive = mxLiveRegionEl ? mxLiveRegionEl.getAttribute('aria-live') : null;
3062 - if (mxLiveRegionEl) {
3063 - mxLiveRegionEl.setAttribute('aria-live', 'off');
3064 - }
3065 -
3066 - // IMPORTANT: Clear existing messages before loading history.
3067 - // Detach the greeting first and put it back below —
3068 - // it is server-rendered and never stored in the
3069 - // transcript, so the old unconditional .empty()
3070 - // deleted it for the rest of the page life (plan
3071 - // a1a79b). Detach rather than rebuild: intro_message
3072 - // is not localized to JS, and this node already
3073 - // carries the per-bot inline colors and any
3074 - // {visitor_name} substitution already applied to it.
3075 - var $mxIntro = $chatBox.find('.mxchat-intro-message').first().detach();
2043 + // IMPORTANT: Clear existing messages before loading history
3076 2044 $chatBox.empty();
3077 2045
3078 2046 $.each(response.data.conversation, function(index, message) {
3079 2047 // Skip agent messages if persistence is off
@@ -3110,23 +2078,9 @@
3110 2078 var content = message.content;
3111 2079 content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
3112 2080 content = decodeHTMLEntities(content);
3113 2081
3114 - // Skip linkify for messages containing structured HTML
3115 - // (forms, product cards, galleries, etc.) to avoid
3116 - // markdown formatting corrupting HTML attributes
3117 - // (e.g. underscores in name="field_name" becoming <em> tags).
3118 - // One family check instead of a per-card literal list: any
3119 - // element carrying an mxchat- prefixed class is MxChat-generated
3120 - // structured markup and replays raw. The old list drifted every
3121 - // time an add-on minted a new card class — the filtered-search
3122 - // card ("mxchat-filtered-product-card") missed it and replayed
3123 - // through linkify as visible markup.
3124 - if (/<[a-z][^>]*class\s*=\s*["'][^"']*\bmxchat-/i.test(content) ||
3125 - content.includes("<form") ||
3126 - content.includes("<input") ||
3127 - content.includes("<select") ||
3128 - content.includes("<textarea")) {
2082 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
3129 2083 messageElement.html(content);
3130 2084 } else {
3131 2085 var formattedContent = linkify(content);
3132 2086 messageElement.html(formattedContent);
@@ -3140,29 +2094,12 @@
3140 2094 instance.processedMessageIds.add(message.id);
3141 2095 }
3142 2096 });
3143 2097
3144 - // Only append messages and scroll if we have content.
3145 - // Greeting goes back FIRST, above the restored
3146 - // history: "Hello — [earlier conversation]" is the
3147 - // natural reading and matches the order a fresh
3148 - // visitor sees (plan a1a79b).
3149 - if ($mxIntro && $mxIntro.length) {
3150 - $chatBox.append($mxIntro);
3151 - }
2098 + // Only append messages and scroll if we have content
3152 2099 $chatBox.append($fragment);
3153 2100 scrollToBottom(botId, true);
3154 2101
3155 - // Re-attach live semantics AFTER the rehydration
3156 - // mutations have been processed with the region off
3157 - // (plan 67f126). Restoring later announces nothing
3158 - // retroactively; new turns announce normally.
3159 - if (mxLiveRegionEl) {
3160 - setTimeout(function() {
3161 - mxLiveRegionEl.setAttribute('aria-live', mxSavedAriaLive || 'polite');
3162 - }, 200);
3163 - }
3164 -
3165 2102 // Collapse quick questions if we have conversation history
3166 2103 // BUT skip auto-collapse for embedded bots (they should stay expanded)
3167 2104 if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
3168 2105 collapseQuickQuestions(botId);
@@ -3183,17 +2120,13 @@
3183 2120 instance.chatHistoryLoaded = true;
3184 2121 }
3185 2122 }
3186 2123 }
3187 - if (onComplete) onComplete();
3188 2124 },
3189 2125 error: function(xhr, status, error) {
3190 2126 // Error loading chat history - silently continue
3191 - if (onComplete) onComplete();
3192 2127 }
3193 2128 });
3194 - } else {
3195 - if (onComplete) onComplete();
3196 2129 }
3197 2130 }
3198 2131
3199 2132
@@ -3257,10 +2190,10 @@
3257 2190 .then(data => {
3258 2191 if (data.success) {
3259 2192 container.style.display = 'none';
3260 2193 nameElement.textContent = '';
3261 - instance.activePdfFile = null;
3262 - appendMessage('bot', 'PDF removed.', '', [], false, botId);
2194 + activePdfFile = null;
2195 + appendMessage('bot', 'PDF removed.');
3263 2196 }
3264 2197 })
3265 2198 .catch(error => {
3266 2199 // Error removing PDF - silently continue
@@ -3266,16 +2199,14 @@
3266 2199 // Error removing PDF - silently continue
3267 2200 });
3268 2201 }
3269 2202
3270 - function removeActiveWord(botId) {
3271 - botId = botId || 'default';
3272 - var instance = MxChatInstances.get(botId);
3273 - const container = getElementDOM(botId, 'active-word-container');
3274 - const nameElement = getElementDOM(botId, 'active-word-name');
3275 -
3276 - if (!container || !nameElement || !instance.activeWordFile) return;
3277 -
2203 + function removeActiveWord() {
2204 + const container = document.getElementById('active-word-container');
2205 + const nameElement = document.getElementById('active-word-name');
2206 +
2207 + if (!container || !nameElement || !activeWordFile) return;
2208 +
3278 2209 fetch(mxchatChat.ajax_url, {
3279 2210 method: 'POST',
3280 2211 headers: {
3281 2212 'Content-Type': 'application/x-www-form-urlencoded',
@@ -3281,9 +2212,9 @@
3281 2212 'Content-Type': 'application/x-www-form-urlencoded',
3282 2213 },
3283 2214 body: new URLSearchParams({
3284 2215 'action': 'mxchat_remove_word',
3285 - 'session_id': getChatSession(botId),
2216 + 'session_id': sessionId,
3286 2217 'nonce': mxchatChat.nonce
3287 2218 })
3288 2219 })
3289 2220 .then(response => response.json())
@@ -3290,10 +2221,10 @@
3290 2221 .then(data => {
3291 2222 if (data.success) {
3292 2223 container.style.display = 'none';
3293 2224 nameElement.textContent = '';
3294 - instance.activeWordFile = null;
3295 - appendMessage('bot', 'Word document removed.', '', [], false, botId);
2225 + activeWordFile = null;
2226 + appendMessage('bot', 'Word document removed.');
3296 2227 }
3297 2228 })
3298 2229 .catch(error => {
3299 2230 // Error removing Word document - silently continue
@@ -3371,35 +2302,45 @@
3371 2302 // ====================================
3372 2303
3373 2304 function checkPreChatDismissal(botId) {
3374 2305 botId = botId || 'default';
3375 - try {
3376 - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
3377 - if (dismissedAt) {
3378 - // Re-show after 24 hours
3379 - var elapsed = Date.now() - parseInt(dismissedAt, 10);
3380 - if (elapsed < 86400000) {
2306 + $.ajax({
2307 + url: mxchatChat.ajax_url,
2308 + type: 'POST',
2309 + data: {
2310 + action: 'mxchat_check_pre_chat_message_status',
2311 + _ajax_nonce: mxchatChat.nonce
2312 + },
2313 + success: function(response) {
2314 + if (response.success && !response.data.dismissed) {
2315 + getElement(botId, 'pre-chat-message').fadeIn(250);
2316 + } else {
3381 2317 getElement(botId, 'pre-chat-message').hide();
3382 - return;
3383 2318 }
3384 - // Expired — clear and show again
3385 - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId);
2319 + },
2320 + error: function() {
2321 + // Error checking pre-chat dismissal - silently continue
3386 2322 }
3387 - getElement(botId, 'pre-chat-message').fadeIn(250);
3388 - } catch (e) {
3389 - // localStorage unavailable — show the message
3390 - getElement(botId, 'pre-chat-message').fadeIn(250);
3391 - }
2323 + });
3392 2324 }
3393 2325
3394 2326 function handlePreChatDismissal(botId) {
3395 2327 botId = botId || 'default';
3396 2328 getElement(botId, 'pre-chat-message').fadeOut(200);
3397 - try {
3398 - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now()));
3399 - } catch (e) {
3400 - // localStorage unavailable — dismissal won't persist
3401 - }
2329 + $.ajax({
2330 + url: mxchatChat.ajax_url,
2331 + type: 'POST',
2332 + data: {
2333 + action: 'mxchat_dismiss_pre_chat_message',
2334 + _ajax_nonce: mxchatChat.nonce
2335 + },
2336 + success: function() {
2337 + $('#pre-chat-message').hide();
2338 + },
2339 + error: function() {
2340 + // Error dismissing pre-chat message - silently continue
2341 + }
2342 + });
3402 2343 }
3403 2344
3404 2345
3405 2346 // ====================================
@@ -3452,38 +2393,11 @@
3452 2393 e.stopPropagation();
3453 2394 var botId = getBotIdFromElement(this);
3454 2395 collapseQuickQuestions(botId);
3455 2396 });
3456 -
3457 -// Consent-safe YouTube embed (plan 03ba33): the server only ever ships a
3458 -// thumbnail facade — no Google iframe exists until the visitor taps play.
3459 -// Delegated so it also works for embeds restored from chat history.
3460 -$(document).on('click', '.mxchat-youtube-embed .mxchat-youtube-facade', function(e) {
3461 - e.preventDefault();
3462 - var $wrap = $(this).closest('.mxchat-youtube-embed');
3463 - var videoId = String($wrap.data('video-id') || '').replace(/[^A-Za-z0-9_-]/g, '');
3464 - if (!videoId) {
3465 - return;
3466 - }
3467 - var title = $wrap.find('.mxchat-youtube-title').text() || 'YouTube video';
3468 - var $iframe = $('<iframe>', {
3469 - src: 'https://www.youtube-nocookie.com/embed/' + videoId + '?autoplay=1&rel=0',
3470 - title: title,
3471 - allow: 'accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture',
3472 - allowfullscreen: true,
3473 - frameborder: 0
3474 - }).addClass('mxchat-youtube-iframe');
3475 - $wrap.addClass('mxchat-youtube-playing');
3476 - $(this).replaceWith($iframe);
3477 -});
3478 2397
3479 2398 // Chatbot visibility toggle handlers - use class selector for multi-instance support
3480 - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1).
3481 - $(document).on('click keydown', '.floating-chatbot-button', function(e) {
3482 - if (e.type === 'keydown') {
3483 - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return;
3484 - e.preventDefault();
3485 - }
2399 + $(document).on('click', '.floating-chatbot-button', function() {
3486 2400 var botId = getBotIdFromElement(this);
3487 2401 var $chatbot = getElement(botId, 'floating-chatbot');
3488 2402 var $badge = getElement(botId, 'chat-notification-badge');
3489 2403 var $preChat = getElement(botId, 'pre-chat-message');
@@ -3488,88 +2402,35 @@
3488 2402 var $badge = getElement(botId, 'chat-notification-badge');
3489 2403 var $preChat = getElement(botId, 'pre-chat-message');
3490 2404
3491 2405 if ($chatbot.hasClass('hidden')) {
3492 - $chatbot.removeClass('hidden').addClass('visible')
3493 - .attr('aria-modal', 'true').attr('role', 'dialog');
3494 - $(this).addClass('hidden').attr('aria-expanded', 'true');
2406 + $chatbot.removeClass('hidden').addClass('visible');
2407 + $(this).addClass('hidden');
3495 2408 $badge.hide(); // Hide notification when opening chat
3496 2409 disableScroll();
3497 2410 $preChat.fadeOut(250);
3498 -
3499 - // First open per page load: re-fetch behavior settings in case
3500 - // this page's inline values came from a stale full-page cache
3501 - // (plan-32db95). Idempotent — later opens are a no-op.
3502 - mxchatRefreshDynamicSettings();
3503 -
3504 - // Load chat history for returning visitors (persistence)
3505 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
3506 - if (chatPersistenceEnabled) {
3507 - MxChatInstances.ensureSession(botId);
3508 - }
3509 -
3510 - // Deferred email check — only on first widget open
3511 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3512 - var instance = MxChatInstances.get(botId);
3513 - if (emailBlocker && !instance.emailCheckDone) {
3514 - instance.emailCheckDone = true;
3515 - resolveEmailState(botId);
3516 - } else if (!emailBlocker) {
3517 - // No email collection — still route through showChatContainerForBot
3518 - // so the loader is shown while chat history loads
3519 - showChatContainerForBot(botId);
3520 - }
3521 -
3522 - // Move keyboard focus into the message input after the open transition.
3523 - setTimeout(function() {
3524 - var chatInput = getElementDOM(botId, 'chat-input');
3525 - if (chatInput && !chatInput.disabled) {
3526 - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); }
3527 - }
3528 - }, 300);
3529 2411 } else {
3530 - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal');
3531 - $(this).removeClass('hidden').attr('aria-expanded', 'false');
2412 + $chatbot.removeClass('visible').addClass('hidden');
2413 + $(this).removeClass('hidden');
3532 2414 enableScroll();
3533 2415 checkPreChatDismissal(botId);
3534 2416 }
3535 2417 });
3536 2418
3537 - // Allow clicking anywhere on the title bar to close the chatbot.
3538 - // Returns keyboard focus to the launcher so keyboard users don't get
3539 - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is
3540 - // heuristic-based so mouse-triggered close won't show a focus ring.
2419 + // Allow clicking anywhere on the title bar to close the chatbot
3541 2420 $(document).on('click', '.chatbot-top-bar', function() {
3542 2421 var botId = getBotIdFromElement(this);
3543 - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3544 - var $launcher = getElement(botId, 'floating-chatbot-button');
3545 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
2422 + getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2423 + getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3546 2424 enableScroll();
3547 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3548 2425 });
3549 2426
3550 - // Global Escape-key handler — closes any visible chat widget and
3551 - // returns focus to its launcher. Standard modal-dismissal pattern;
3552 - // pairs with aria-modal="true" set on the widget when it opens.
3553 - $(document).on('keydown', function(e) {
3554 - if (e.key !== 'Escape' && e.key !== 'Esc') return;
3555 - var $visible = $('.floating-chatbot.visible');
3556 - if (!$visible.length) return;
3557 - e.preventDefault();
3558 - $visible.each(function() {
3559 - var botId = getBotIdFromElement(this);
3560 - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal');
3561 - var $launcher = getElement(botId, 'floating-chatbot-button');
3562 - $launcher.removeClass('hidden').attr('aria-expanded', 'false');
3563 - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ }
3564 - });
3565 - enableScroll();
3566 - });
3567 -
3568 2427 $(document).on('click', '.close-pre-chat-message', function(e) {
3569 2428 e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
3570 2429 var botId = getBotIdFromElement(this);
3571 - handlePreChatDismissal(botId);
2430 + getElement(botId, 'pre-chat-message').fadeOut(200, function() {
2431 + $(this).remove();
2432 + });
3572 2433 });
3573 2434
3574 2435
3575 2436 // PDF upload button handlers - use class selector
@@ -3585,20 +2446,17 @@
3585 2446 var wordInput = getElementDOM(botId, 'word-upload');
3586 2447 if (wordInput) wordInput.click();
3587 2448 });
3588 2449
3589 - // PDF file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'pdf-upload')
3590 - $(document).on('change', '.pdf-upload', async function(e) {
3591 - var botId = getBotIdFromElement(this);
3592 - var instance = MxChatInstances.get(botId);
3593 - const file = this.files[0];
3594 - const sessionId = MxChatInstances.ensureSession(botId);
3595 -
2450 + // PDF file input change handler
2451 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2452 + const file = e.target.files[0];
2453 +
3596 2454 if (!file || file.type !== 'application/pdf') {
3597 2455 alert('Please select a valid PDF file.');
3598 2456 return;
3599 2457 }
3600 -
2458 +
3601 2459 if (!sessionId) {
3602 2460 alert('Error: No session ID found');
3603 2461 return;
3604 2462 }
@@ -3606,49 +2464,47 @@
3606 2464 if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3607 2465 alert('Error: Ajax configuration missing');
3608 2466 return;
3609 2467 }
3610 -
2468 +
3611 2469 // Disable buttons and show loading state
3612 - const uploadBtn = getElementDOM(botId, 'pdf-upload-btn');
3613 - const sendBtn = getElementDOM(botId, 'send-button');
3614 - if (!uploadBtn) return;
2470 + const uploadBtn = document.getElementById('pdf-upload-btn');
2471 + const sendBtn = document.getElementById('send-button');
3615 2472 const originalBtnContent = uploadBtn.innerHTML;
3616 -
2473 +
3617 2474 try {
3618 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3619 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3620 2475 const formData = new FormData();
3621 2476 formData.append('action', 'mxchat_upload_pdf');
3622 2477 formData.append('pdf_file', file);
3623 2478 formData.append('session_id', sessionId);
3624 2479 formData.append('nonce', mxchatChat.nonce);
3625 -
2480 +
3626 2481 uploadBtn.disabled = true;
3627 - if (sendBtn) sendBtn.disabled = true;
2482 + sendBtn.disabled = true;
3628 2483 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3629 2484 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3630 2485 </svg>`;
3631 -
2486 +
3632 2487 const response = await fetch(mxchatChat.ajax_url, {
3633 2488 method: 'POST',
3634 2489 body: formData
3635 2490 });
3636 -
2491 +
3637 2492 const data = await response.json();
3638 -
2493 +
3639 2494 if (data.success) {
3640 2495 // Hide popular questions if they exist
3641 - if (hasQuickQuestions(botId)) {
3642 - collapseQuickQuestions(botId);
2496 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2497 + if (hasQuickQuestions()) {
2498 + collapseQuickQuestions();
3643 2499 }
3644 -
2500 +
3645 2501 // Show the active PDF name
3646 - showActivePdf(data.data.filename, botId);
3647 -
3648 - appendMessage('bot', data.data.message, '', [], false, botId);
3649 - scrollToBottom(botId);
3650 - instance.activePdfFile = data.data.filename;
2502 + showActivePdf(data.data.filename);
2503 +
2504 + appendMessage('bot', data.data.message);
2505 + scrollToBottom();
2506 + activePdfFile = data.data.filename;
3651 2507 } else {
3652 2508 alert('Failed to upload PDF. Please try again.');
3653 2509 }
3654 2510 } catch (error) {
@@ -3654,76 +2510,66 @@
3654 2510 } catch (error) {
3655 2511 alert('Error uploading file. Please try again.');
3656 2512 } finally {
3657 2513 uploadBtn.disabled = false;
3658 - if (sendBtn) sendBtn.disabled = false;
2514 + sendBtn.disabled = false;
3659 2515 uploadBtn.innerHTML = originalBtnContent;
3660 2516 this.value = ''; // Reset file input
3661 2517 }
3662 2518 });
3663 2519
3664 - // Word file input change handler - delegated, bot-aware (was bound to stale un-suffixed id 'word-upload')
3665 - $(document).on('change', '.word-upload', async function(e) {
3666 - var botId = getBotIdFromElement(this);
3667 - var instance = MxChatInstances.get(botId);
3668 - const file = this.files[0];
3669 - const sessionId = MxChatInstances.ensureSession(botId);
3670 -
2520 + // Word file input change handler
2521 + addSafeEventListener('word-upload', 'change', async function(e) {
2522 + const file = e.target.files[0];
2523 +
3671 2524 if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
3672 2525 alert('Please select a valid Word document (.docx).');
3673 2526 return;
3674 2527 }
3675 -
2528 +
3676 2529 if (!sessionId) {
3677 2530 alert('Error: No session ID found');
3678 2531 return;
3679 2532 }
3680 2533
3681 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
3682 - alert('Error: Ajax configuration missing');
3683 - return;
3684 - }
3685 -
3686 2534 // Disable buttons and show loading state
3687 - const uploadBtn = getElementDOM(botId, 'word-upload-btn');
3688 - const sendBtn = getElementDOM(botId, 'send-button');
3689 - if (!uploadBtn) return;
2535 + const uploadBtn = document.getElementById('word-upload-btn');
2536 + const sendBtn = document.getElementById('send-button');
3690 2537 const originalBtnContent = uploadBtn.innerHTML;
3691 -
2538 +
3692 2539 try {
3693 - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f.
3694 - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); });
3695 2540 const formData = new FormData();
3696 2541 formData.append('action', 'mxchat_upload_word');
3697 2542 formData.append('word_file', file);
3698 2543 formData.append('session_id', sessionId);
3699 2544 formData.append('nonce', mxchatChat.nonce);
3700 -
2545 +
3701 2546 uploadBtn.disabled = true;
3702 - if (sendBtn) sendBtn.disabled = true;
2547 + sendBtn.disabled = true;
3703 2548 uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
3704 2549 <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
3705 2550 </svg>`;
3706 -
2551 +
3707 2552 const response = await fetch(mxchatChat.ajax_url, {
3708 2553 method: 'POST',
3709 2554 body: formData
3710 2555 });
3711 -
2556 +
3712 2557 const data = await response.json();
3713 -
2558 +
3714 2559 if (data.success) {
3715 2560 // Hide popular questions if they exist
3716 - if (hasQuickQuestions(botId)) {
3717 - collapseQuickQuestions(botId);
2561 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2562 + if (hasQuickQuestions()) {
2563 + collapseQuickQuestions();
3718 2564 }
3719 -
2565 +
3720 2566 // Show the active Word document name
3721 - showActiveWord(data.data.filename, botId);
3722 -
3723 - appendMessage('bot', data.data.message, '', [], false, botId);
3724 - scrollToBottom(botId);
3725 - instance.activeWordFile = data.data.filename;
2567 + showActiveWord(data.data.filename);
2568 +
2569 + appendMessage('bot', data.data.message);
2570 + scrollToBottom();
2571 + activeWordFile = data.data.filename;
3726 2572 } else {
3727 2573 alert('Failed to upload Word document. Please try again.');
3728 2574 }
3729 2575 } catch (error) {
@@ -3729,25 +2575,25 @@
3729 2575 } catch (error) {
3730 2576 alert('Error uploading file. Please try again.');
3731 2577 } finally {
3732 2578 uploadBtn.disabled = false;
3733 - if (sendBtn) sendBtn.disabled = false;
2579 + sendBtn.disabled = false;
3734 2580 uploadBtn.innerHTML = originalBtnContent;
3735 2581 this.value = ''; // Reset file input
3736 2582 }
3737 2583 });
3738 2584
3739 - // Remove button click handlers - delegated, bot-aware (were bound to stale un-suffixed ids)
3740 - $(document).on('click', '.remove-pdf-btn', function(e) {
2585 + // Remove button click handlers
2586 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
3741 2587 e.preventDefault();
3742 2588 e.stopPropagation();
3743 - removeActivePdf(getBotIdFromElement(this));
2589 + removeActivePdf();
3744 2590 });
3745 -
3746 - $(document).on('click', '.remove-word-btn', function(e) {
2591 +
2592 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
3747 2593 e.preventDefault();
3748 2594 e.stopPropagation();
3749 - removeActiveWord(getBotIdFromElement(this));
2595 + removeActiveWord();
3750 2596 });
3751 2597
3752 2598 // Window resize handlers
3753 2599 $(window).on('resize orientationchange', function() {
@@ -3785,454 +2631,380 @@
3785 2631 });
3786 2632
3787 2633
3788 2634 // ====================================
3789 -// INIT LOADER & CHAT CONTAINER HELPERS
2635 +// EMAIL COLLECTION SETUP - FIXED VERSION
3790 2636 // ====================================
3791 -// These must be outside the email collection block so they're always available
3792 -// (used by persistence loading even when email collection is off)
3793 -
3794 -function showInitLoader(botId) {
3795 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3796 - if (loader) loader.style.display = 'flex';
3797 -}
3798 -
3799 -function hideInitLoader(botId) {
3800 - var loader = getElementDOM(botId, 'mxchat-init-loader');
3801 - if (loader) loader.style.display = 'none';
3802 -}
3803 -
3804 -function showEmailFormForBot(botId) {
3805 - hideInitLoader(botId);
3806 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3807 - var chatContainer = getElementDOM(botId, 'chat-container');
3808 - if (emailBlocker) emailBlocker.style.display = 'flex';
3809 - if (chatContainer) chatContainer.style.display = 'none';
3810 -}
3811 -
3812 -function showChatContainerForBot(botId) {
3813 - var emailBlocker = getElementDOM(botId, 'email-blocker');
3814 - var chatContainer = getElementDOM(botId, 'chat-container');
3815 - if (emailBlocker) emailBlocker.style.display = 'none';
3816 -
3817 - var instance = MxChatInstances.get(botId);
3818 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
3819 -
3820 - // If persistence is on and history hasn't loaded yet, show loader
3821 - // while history loads to prevent flash of empty chat
3822 - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
3823 - if (chatContainer) chatContainer.style.display = 'none';
3824 - showInitLoader(botId);
3825 - loadChatHistory(botId, function() {
3826 - hideInitLoader(botId);
3827 - if (chatContainer) chatContainer.style.display = 'flex';
3828 - scrollToBottom(botId, true);
3829 - });
3830 - } else {
3831 - hideInitLoader(botId);
3832 - if (chatContainer) chatContainer.style.display = 'flex';
3833 - if (typeof loadChatHistory === 'function') {
3834 - loadChatHistory(botId);
3835 - }
3836 - }
3837 -}
3838 -
3839 -// ====================================
3840 -// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
3841 -// ====================================
3842 2637 // Only run email collection setup if it's enabled
3843 2638 if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2639 + // Email collection form setup and handlers
2640 + const emailForm = document.getElementById('email-collection-form');
2641 + const emailBlocker = document.getElementById('email-blocker');
2642 + const chatbotWrapper = document.getElementById('chat-container');
3844 2643
3845 - // Track submitting state per bot
3846 - const emailSubmittingState = {};
3847 -
3848 - // Add CSS animations for email form (once globally)
3849 - if (!document.getElementById('email-error-styles')) {
3850 - const style = document.createElement('style');
3851 - style.id = 'email-error-styles';
3852 - style.textContent = `
3853 - @keyframes fadeInError {
3854 - from { opacity: 0; transform: translateY(-5px); }
3855 - to { opacity: 1; transform: translateY(0); }
3856 - }
3857 - .email-input-shake {
3858 - animation: shake 0.5s ease-in-out;
3859 - }
3860 - @keyframes shake {
3861 - 0%, 100% { transform: translateX(0); }
3862 - 25% { transform: translateX(-5px); }
3863 - 75% { transform: translateX(5px); }
3864 - }
3865 - @keyframes spin {
3866 - from { transform: rotate(0deg); }
3867 - to { transform: rotate(360deg); }
3868 - }
3869 - .email-spinner {
3870 - display: inline-block;
3871 - vertical-align: middle;
3872 - }
3873 - `;
3874 - document.head.appendChild(style);
3875 - }
3876 -
3877 - function isValidEmailAddress(email) {
3878 - const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
3879 - return emailRegex.test(email.trim()) && email.length <= 254;
3880 - }
3881 -
3882 - function isValidNameInput(name) {
3883 - return name && name.trim().length >= 2 && name.trim().length <= 100;
3884 - }
3885 -
3886 - /**
3887 - * Replace {visitor_name} placeholder in intro message with actual visitor name
3888 - * @param {string} botId - The bot instance ID
3889 - * @param {string} visitorName - The visitor's name to insert
3890 - */
3891 - function replaceVisitorNamePlaceholder(botId, visitorName) {
3892 - var chatBox = getElementDOM(botId, 'chat-box');
3893 - if (!chatBox) return;
3894 -
3895 - // Find the greeting by its marker, not by position (plan a1a79b) —
3896 - // after a persistence restore the first .bot-message is a restored
3897 - // reply, and {visitor_name} was being substituted into that instead.
3898 - // Positional fallback for HTML cached before this release only.
3899 - var introMessage = chatBox.querySelector('.mxchat-intro-message') || chatBox.querySelector('.bot-message');
3900 - if (!introMessage) return;
3901 -
3902 - var messageContent = introMessage.querySelector('div[dir="auto"]');
3903 - if (!messageContent) return;
3904 -
3905 - var html = messageContent.innerHTML;
3906 -
3907 - // Replace {visitor_name} placeholder (case-insensitive)
3908 - if (visitorName && visitorName.trim()) {
3909 - // Escape HTML to prevent XSS
3910 - var safeName = $('<div>').text(visitorName.trim()).html();
3911 - html = html.replace(/\{visitor_name\}/gi, safeName);
3912 - } else {
3913 - // Remove placeholder and clean up spacing if no name provided
3914 - html = html.replace(/\{visitor_name\}/gi, '');
3915 - // Clean up any double spaces that might result
3916 - html = html.replace(/\s{2,}/g, ' ').trim();
2644 + if (emailForm && emailBlocker && chatbotWrapper) {
2645 +
2646 + // Add loading state management
2647 + let isSubmitting = false;
2648 +
2649 + // Optimized UI transition functions
2650 + function showEmailForm() {
2651 + emailBlocker.style.display = 'flex';
2652 + chatbotWrapper.style.display = 'none';
3917 2653 }
3918 2654
3919 - messageContent.innerHTML = html;
3920 - }
3921 -
3922 - function setEmailSubmissionState(botId, loading) {
3923 - var submitButton = getElementDOM(botId, 'email-submit-button');
3924 - var emailInput = getElementDOM(botId, 'user-email');
3925 - var nameInput = getElementDOM(botId, 'user-name');
3926 -
3927 - if (loading) {
3928 - emailSubmittingState[botId] = true;
3929 - if (submitButton) submitButton.disabled = true;
3930 - if (emailInput) emailInput.disabled = true;
3931 - if (nameInput) nameInput.disabled = true;
3932 -
3933 - if (submitButton && !submitButton.getAttribute('data-original-html')) {
3934 - submitButton.setAttribute('data-original-html', submitButton.innerHTML);
3935 - const originalText = submitButton.textContent;
3936 - submitButton.innerHTML = `
3937 - <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
3938 - <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
3939 - <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
3940 - <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
3941 - </circle>
3942 - </svg>
3943 - ${originalText}
3944 - `;
3945 - submitButton.style.opacity = '0.8';
2655 + function showChatContainer() {
2656 + // Show chat immediately without delay
2657 + emailBlocker.style.display = 'none';
2658 + chatbotWrapper.style.display = 'flex';
2659 +
2660 + // Load chat history only after showing chat container
2661 + if (typeof loadChatHistory === 'function') {
2662 + loadChatHistory();
3946 2663 }
3947 - } else {
3948 - emailSubmittingState[botId] = false;
3949 - if (submitButton) submitButton.disabled = false;
3950 - if (emailInput) emailInput.disabled = false;
3951 - if (nameInput) nameInput.disabled = false;
3952 -
3953 - if (submitButton) {
3954 - const originalHtml = submitButton.getAttribute('data-original-html');
3955 - if (originalHtml) {
3956 - submitButton.innerHTML = originalHtml;
3957 - }
3958 - submitButton.style.opacity = '1';
3959 - }
3960 2664 }
3961 - }
3962 2665
3963 - function showEmailError(botId, message) {
3964 - clearEmailError(botId);
3965 -
3966 - var emailForm = getElementDOM(botId, 'email-collection-form');
3967 - if (!emailForm) return;
3968 -
3969 - const errorDiv = document.createElement('div');
3970 - errorDiv.className = 'email-error';
3971 - errorDiv.style.cssText = `
3972 - color: #e74c3c;
3973 - font-size: 12px;
3974 - margin-top: 8px;
3975 - padding: 4px 0;
3976 - animation: fadeInError 0.3s ease;
3977 - `;
3978 - errorDiv.textContent = message;
3979 - emailForm.appendChild(errorDiv);
3980 -
3981 - // Add shake animation to inputs
3982 - var emailInput = getElementDOM(botId, 'user-email');
3983 - var nameInput = getElementDOM(botId, 'user-name');
3984 -
3985 - if (emailInput) {
3986 - emailInput.classList.add('email-input-shake');
3987 - setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
2666 + // Enhanced email validation
2667 + function isValidEmail(email) {
2668 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2669 + return emailRegex.test(email.trim()) && email.length <= 254; // RFC 5321 limit
3988 2670 }
3989 - if (nameInput) {
3990 - nameInput.classList.add('email-input-shake');
3991 - setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3992 - }
3993 - }
3994 2671
3995 - function clearEmailError(botId) {
3996 - var emailForm = getElementDOM(botId, 'email-collection-form');
3997 - if (emailForm) {
3998 - const existingErrors = emailForm.querySelectorAll('.email-error');
3999 - existingErrors.forEach(error => error.remove());
2672 + // Enhanced name validation
2673 + function isValidName(name) {
2674 + return name && name.trim().length >= 2 && name.trim().length <= 100;
4000 2675 }
4001 - }
4002 2676
4003 - // Resolve email state using server-side data when available, AJAX fallback otherwise
4004 - function resolveEmailState(botId) {
4005 - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
4006 - if (mxchatChat.initial_email_state.show_email_form) {
4007 - showEmailFormForBot(botId);
2677 + // Show loading state with spinner
2678 + function setSubmissionState(loading) {
2679 + const submitButton = document.getElementById('email-submit-button');
2680 + const emailInput = document.getElementById('user-email');
2681 + const nameInput = document.getElementById('user-name');
2682 +
2683 + if (loading) {
2684 + isSubmitting = true;
2685 + if (submitButton) submitButton.disabled = true;
2686 + if (emailInput) emailInput.disabled = true;
2687 + if (nameInput) nameInput.disabled = true;
2688 +
2689 + // Store original content and add spinner
2690 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2691 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2692 +
2693 + // Add loading spinner while keeping original text
2694 + const originalText = submitButton.textContent;
2695 + submitButton.innerHTML = `
2696 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2697 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2698 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2699 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2700 + </circle>
2701 + </svg>
2702 + ${originalText}
2703 + `;
2704 +
2705 + submitButton.style.opacity = '0.8';
2706 + }
4008 2707 } else {
4009 - showChatContainerForBot(botId);
2708 + isSubmitting = false;
2709 + if (submitButton) submitButton.disabled = false;
2710 + if (emailInput) emailInput.disabled = false;
2711 + if (nameInput) nameInput.disabled = false;
2712 +
2713 + // Restore original content
2714 + if (submitButton) {
2715 + const originalHtml = submitButton.getAttribute('data-original-html');
2716 + if (originalHtml) {
2717 + submitButton.innerHTML = originalHtml;
2718 + }
2719 + submitButton.style.opacity = '1';
2720 + }
4010 2721 }
4011 - } else {
4012 - checkSessionAndEmailForBot(botId);
4013 2722 }
4014 - }
4015 2723
4016 - function checkSessionAndEmailForBot(botId) {
4017 - const sessionId = MxChatInstances.ensureSession(botId);
4018 -
4019 - // Hide both panels while we check — show loader instead
4020 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4021 - var chatContainer = getElementDOM(botId, 'chat-container');
4022 - if (emailBlocker) emailBlocker.style.display = 'none';
4023 - if (chatContainer) chatContainer.style.display = 'none';
4024 - showInitLoader(botId);
4025 -
4026 - fetch(mxchatChat.ajax_url, {
4027 - method: 'POST',
4028 - headers: {
4029 - 'Content-Type': 'application/x-www-form-urlencoded',
4030 - },
4031 - body: new URLSearchParams({
4032 - action: 'mxchat_check_email_provided',
4033 - session_id: sessionId,
4034 - nonce: mxchatChat.nonce,
4035 - })
4036 - })
4037 - .then((response) => {
4038 - if (!response.ok) {
4039 - throw new Error(`HTTP error! status: ${response.status}`);
2724 + // Error display functions
2725 + function showEmailError(message) {
2726 + clearEmailError();
2727 +
2728 + const errorDiv = document.createElement('div');
2729 + errorDiv.className = 'email-error';
2730 + errorDiv.style.cssText = `
2731 + color: #e74c3c;
2732 + font-size: 12px;
2733 + margin-top: 8px;
2734 + padding: 4px 0;
2735 + animation: fadeInError 0.3s ease;
2736 + `;
2737 + errorDiv.textContent = message;
2738 +
2739 + // Add CSS animation if not already present
2740 + if (!document.getElementById('email-error-styles')) {
2741 + const style = document.createElement('style');
2742 + style.id = 'email-error-styles';
2743 + style.textContent = `
2744 + @keyframes fadeInError {
2745 + from { opacity: 0; transform: translateY(-5px); }
2746 + to { opacity: 1; transform: translateY(0); }
2747 + }
2748 + .email-input-shake {
2749 + animation: shake 0.5s ease-in-out;
2750 + }
2751 + @keyframes shake {
2752 + 0%, 100% { transform: translateX(0); }
2753 + 25% { transform: translateX(-5px); }
2754 + 75% { transform: translateX(5px); }
2755 + }
2756 + @keyframes spin {
2757 + from { transform: rotate(0deg); }
2758 + to { transform: rotate(360deg); }
2759 + }
2760 + .email-spinner {
2761 + display: inline-block;
2762 + vertical-align: middle;
2763 + }
2764 + `;
2765 + document.head.appendChild(style);
4040 2766 }
4041 - return response.json();
4042 - })
4043 - .then((data) => {
4044 - if (data.success) {
4045 - if (data.data.logged_in || data.data.email) {
4046 - showChatContainerForBot(botId);
4047 - } else {
4048 - showEmailFormForBot(botId);
4049 - }
4050 - } else {
4051 - showEmailFormForBot(botId);
2767 +
2768 + emailForm.appendChild(errorDiv);
2769 +
2770 + // Add shake animation to inputs
2771 + const emailInput = document.getElementById('user-email');
2772 + const nameInput = document.getElementById('user-name');
2773 +
2774 + if (emailInput) {
2775 + emailInput.classList.add('email-input-shake');
2776 + setTimeout(() => {
2777 + emailInput.classList.remove('email-input-shake');
2778 + }, 500);
4052 2779 }
4053 - })
4054 - .catch((error) => {
4055 - showEmailFormForBot(botId);
4056 - });
4057 - }
4058 -
4059 - // Event delegation for email form submission
4060 - $(document).on('submit', '.email-collection-form', function(e) {
4061 - e.preventDefault();
4062 - e.stopPropagation();
4063 -
4064 - var botId = getBotIdFromElement(this);
4065 -
4066 - // Prevent double submission
4067 - if (emailSubmittingState[botId]) {
4068 - return false;
2780 +
2781 + if (nameInput) {
2782 + nameInput.classList.add('email-input-shake');
2783 + setTimeout(() => {
2784 + nameInput.classList.remove('email-input-shake');
2785 + }, 500);
2786 + }
4069 2787 }
4070 2788
4071 - var emailInput = getElementDOM(botId, 'user-email');
4072 - var nameInput = getElementDOM(botId, 'user-name');
4073 - var consentInput = getElementDOM(botId, 'user-consent');
4074 - var userEmail = emailInput ? emailInput.value.trim() : '';
4075 - var userName = nameInput ? nameInput.value.trim() : '';
4076 - var sessionId = MxChatInstances.ensureSession(botId);
4077 -
4078 - // Validate email
4079 - if (!userEmail) {
4080 - showEmailError(botId, 'Please enter your email address.');
4081 - return false;
2789 + function clearEmailError() {
2790 + const existingErrors = emailForm.querySelectorAll('.email-error');
2791 + existingErrors.forEach(error => error.remove());
4082 2792 }
4083 2793
4084 - if (!isValidEmailAddress(userEmail)) {
4085 - showEmailError(botId, 'Please enter a valid email address.');
4086 - return false;
4087 - }
2794 + // MAIN FORM SUBMIT HANDLER
2795 + // Remove any existing event listeners first
2796 + emailForm.removeEventListener('submit', handleFormSubmit);
4088 2797
4089 - // Validate name if field exists and has content
4090 - if (nameInput && userName && !isValidNameInput(userName)) {
4091 - showEmailError(botId, 'Please enter a valid name (2-100 characters).');
4092 - return false;
4093 - }
2798 + // Add the form submit handler
2799 + emailForm.addEventListener('submit', handleFormSubmit);
4094 2800
4095 - // Consent checkbox (b062c4): backstop behind the native required
4096 - // attribute; the server enforces this independently either way.
4097 - if (consentInput && consentInput.required && !consentInput.checked) {
4098 - showEmailError(botId, 'Please tick the consent box to continue.');
4099 - return false;
4100 - }
2801 + function handleFormSubmit(event) {
2802 + event.preventDefault();
2803 + event.stopPropagation();
4101 2804
4102 - clearEmailError(botId);
4103 - setEmailSubmissionState(botId, true);
2805 + // Prevent double submission
2806 + if (isSubmitting) {
2807 + return false;
2808 + }
4104 2809
4105 - // Prepare form data
4106 - const formData = new URLSearchParams({
4107 - action: 'mxchat_handle_save_email_and_response',
4108 - email: userEmail,
4109 - session_id: sessionId,
4110 - nonce: mxchatChat.nonce,
4111 - });
2810 + const userEmail = document.getElementById('user-email').value.trim();
2811 + const nameInput = document.getElementById('user-name');
2812 + const userName = nameInput ? nameInput.value.trim() : '';
2813 + const sessionId = getChatSession();
4112 2814
4113 - if (userName) {
4114 - formData.append('name', userName);
4115 - }
2815 + // Validate email before submission
2816 + if (!userEmail) {
2817 + showEmailError('Please enter your email address.');
2818 + return false;
2819 + }
4116 2820
4117 - // Ticked/unticked both travel when the checkbox is rendered, so an
4118 - // optional-consent "no" is recorded as a decision, not an absence.
4119 - if (consentInput) {
4120 - formData.append('consent', consentInput.checked ? '1' : '0');
4121 - }
2821 + if (!isValidEmail(userEmail)) {
2822 + showEmailError('Please enter a valid email address.');
2823 + return false;
2824 + }
4122 2825
4123 - fetch(mxchatChat.ajax_url, {
4124 - method: 'POST',
4125 - headers: {
4126 - 'Content-Type': 'application/x-www-form-urlencoded',
4127 - },
4128 - body: formData
4129 - })
4130 - .then((response) => {
4131 - if (!response.ok) {
4132 - throw new Error(`HTTP error! status: ${response.status}`);
2826 + // Validate name if field exists
2827 + if (nameInput && !isValidName(userName)) {
2828 + showEmailError('Please enter a valid name (2-100 characters).');
2829 + return false;
4133 2830 }
4134 - return response.json();
4135 - })
4136 - .then((data) => {
4137 - setEmailSubmissionState(botId, false);
4138 2831
4139 - if (data.success) {
4140 - showChatContainerForBot(botId);
2832 + // Clear any existing errors
2833 + clearEmailError();
2834 + setSubmissionState(true);
4141 2835
4142 - // Replace {visitor_name} placeholder in intro message with actual name
4143 - if (userName) {
4144 - replaceVisitorNamePlaceholder(botId, userName);
4145 - } else {
4146 - // Remove placeholder if no name provided
4147 - replaceVisitorNamePlaceholder(botId, '');
4148 - }
2836 + // Prepare form data with optional name
2837 + const formData = new URLSearchParams({
2838 + action: 'mxchat_handle_save_email_and_response',
2839 + email: userEmail,
2840 + session_id: sessionId,
2841 + nonce: mxchatChat.nonce,
2842 + });
4149 2843
4150 - if (data.message && typeof appendMessage === 'function') {
4151 - setTimeout(() => {
4152 - appendMessage('bot', data.message, '', [], false, botId);
4153 - if (typeof scrollToBottom === 'function') {
4154 - scrollToBottom(botId);
4155 - }
4156 - }, 100);
4157 - }
4158 - } else {
4159 - showEmailError(botId, data.message || 'Failed to save email. Please try again.');
2844 + // Add name to form data if provided
2845 + if (userName) {
2846 + formData.append('name', userName);
4160 2847 }
4161 - })
4162 - .catch((error) => {
4163 - setEmailSubmissionState(botId, false);
4164 - showEmailError(botId, 'An error occurred. Please try again.');
4165 - });
4166 2848
4167 - return false;
4168 - });
2849 + fetch(mxchatChat.ajax_url, {
2850 + method: 'POST',
2851 + headers: {
2852 + 'Content-Type': 'application/x-www-form-urlencoded',
2853 + },
2854 + body: formData
2855 + })
2856 + .then((response) => {
2857 + if (!response.ok) {
2858 + throw new Error(`HTTP error! status: ${response.status}`);
2859 + }
2860 + return response.json();
2861 + })
2862 + .then((data) => {
2863 + setSubmissionState(false);
4169 2864
4170 - // Real-time email validation using event delegation
4171 - $(document).on('input', '.mxchat-email-input', function() {
4172 - var botId = getBotIdFromElement(this);
4173 - var $input = $(this);
2865 + if (data.success) {
2866 + // Show chat immediately
2867 + showChatContainer();
4174 2868
4175 - // Clear previous timeout
4176 - clearTimeout($input.data('validationTimeout'));
2869 + // Handle bot response if provided
2870 + if (data.message && typeof appendMessage === 'function') {
2871 + setTimeout(() => {
2872 + appendMessage('bot', data.message);
2873 + if (typeof scrollToBottom === 'function') {
2874 + scrollToBottom();
2875 + }
2876 + }, 100);
2877 + }
2878 + } else {
2879 + showEmailError(data.message || 'Failed to save email. Please try again.');
2880 + }
2881 + })
2882 + .catch((error) => {
2883 + setSubmissionState(false);
2884 + showEmailError('An error occurred. Please try again.');
2885 + });
2886 +
2887 + return false; // Extra prevention
2888 + }
4177 2889
4178 - // Debounce validation
4179 - var timeout = setTimeout(() => {
4180 - var email = this.value.trim();
4181 - clearEmailError(botId);
2890 + // Real-time email validation
2891 + const emailInput = document.getElementById('user-email');
2892 + if (emailInput) {
2893 + let validationTimeout;
2894 +
2895 + emailInput.addEventListener('input', function() {
2896 + // Clear previous validation timeout
2897 + if (validationTimeout) {
2898 + clearTimeout(validationTimeout);
2899 + }
2900 +
2901 + // Debounce validation
2902 + validationTimeout = setTimeout(() => {
2903 + const email = this.value.trim();
2904 + clearEmailError();
2905 +
2906 + if (email && !isValidEmail(email)) {
2907 + showEmailError('Please enter a valid email address.');
2908 + }
2909 + }, 500);
2910 + });
4182 2911
4183 - if (email && !isValidEmailAddress(email)) {
4184 - showEmailError(botId, 'Please enter a valid email address.');
4185 - }
4186 - }, 500);
2912 + // Handle Enter key
2913 + emailInput.addEventListener('keypress', function(e) {
2914 + if (e.key === 'Enter' && !isSubmitting) {
2915 + e.preventDefault();
2916 + emailForm.dispatchEvent(new Event('submit'));
2917 + }
2918 + });
2919 + }
4187 2920
4188 - $input.data('validationTimeout', timeout);
4189 - });
2921 + // Real-time name validation
2922 + const nameInput = document.getElementById('user-name');
2923 + if (nameInput) {
2924 + let nameValidationTimeout;
2925 +
2926 + nameInput.addEventListener('input', function() {
2927 + // Clear previous validation timeout
2928 + if (nameValidationTimeout) {
2929 + clearTimeout(nameValidationTimeout);
2930 + }
2931 +
2932 + // Debounce validation
2933 + nameValidationTimeout = setTimeout(() => {
2934 + const name = this.value.trim();
2935 + clearEmailError();
2936 +
2937 + if (name && !isValidName(name)) {
2938 + showEmailError('Name must be between 2 and 100 characters.');
2939 + }
2940 + }, 500);
2941 + });
4190 2942
4191 - // Handle Enter key in email input
4192 - $(document).on('keypress', '.mxchat-email-input', function(e) {
4193 - if (e.key === 'Enter') {
4194 - e.preventDefault();
4195 - var botId = getBotIdFromElement(this);
4196 - if (!emailSubmittingState[botId]) {
4197 - $(this).closest('.email-collection-form').submit();
4198 - }
2943 + // Handle Enter key
2944 + nameInput.addEventListener('keypress', function(e) {
2945 + if (e.key === 'Enter' && !isSubmitting) {
2946 + e.preventDefault();
2947 + emailForm.dispatchEvent(new Event('submit'));
2948 + }
2949 + });
4199 2950 }
4200 - });
4201 2951
4202 - // Handle Enter key in name input
4203 - $(document).on('keypress', '.mxchat-name-input', function(e) {
4204 - if (e.key === 'Enter') {
4205 - e.preventDefault();
4206 - var botId = getBotIdFromElement(this);
4207 - if (!emailSubmittingState[botId]) {
4208 - $(this).closest('.email-collection-form').submit();
2952 + // Initial state check
2953 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
2954 + const emailState = mxchatChat.initial_email_state;
2955 + if (emailState.show_email_form) {
2956 + showEmailForm();
2957 + } else {
2958 + showChatContainer();
4209 2959 }
2960 + } else {
2961 + // Check email status via AJAX
2962 + setTimeout(checkSessionAndEmail, 100);
4210 2963 }
4211 - });
4212 2964
4213 - // Initialize email check for all bot instances
4214 - // For floating bots: defer until widget is opened (zero passive AJAX)
4215 - // For embedded bots: check immediately since the form is visible
4216 - $('.mxchat-chatbot-wrapper').each(function() {
4217 - var botId = $(this).data('bot-id') || 'default';
4218 - var emailBlocker = getElementDOM(botId, 'email-blocker');
2965 + // Check if email exists for the current session
2966 + function checkSessionAndEmail() {
2967 + const sessionId = getChatSession();
2968 +
2969 + fetch(mxchatChat.ajax_url, {
2970 + method: 'POST',
2971 + headers: {
2972 + 'Content-Type': 'application/x-www-form-urlencoded',
2973 + },
2974 + body: new URLSearchParams({
2975 + action: 'mxchat_check_email_provided',
2976 + session_id: sessionId,
2977 + nonce: mxchatChat.nonce,
2978 + })
2979 + })
2980 + .then((response) => {
2981 + if (!response.ok) {
2982 + throw new Error(`HTTP error! status: ${response.status}`);
2983 + }
2984 + return response.json();
2985 + })
2986 + .then((data) => {
2987 + if (data.success) {
2988 + if (data.data.logged_in || data.data.email) {
2989 + showChatContainer();
2990 + } else {
2991 + showEmailForm();
2992 + }
2993 + } else {
2994 + // On error, default to showing email form
2995 + showEmailForm();
2996 + }
2997 + })
2998 + .catch((error) => {
2999 + // Email check failed - default to email form
3000 + showEmailForm();
3001 + });
3002 + }
4219 3003
4220 - if (emailBlocker) {
4221 - if (isEmbeddedBot(botId)) {
4222 - // Embedded bots are always visible — check now
4223 - resolveEmailState(botId);
4224 - }
4225 - // Floating bots: handled in the widget open handler
4226 - } else if (isEmbeddedBot(botId)) {
4227 - // Embedded bot, no email collection — load history with loader
4228 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4229 - if (chatPersistenceEnabled) {
4230 - MxChatInstances.ensureSession(botId);
4231 - showChatContainerForBot(botId);
4232 - }
4233 - }
4234 - });
3004 + } else {
3005 + // Email collection is enabled but essential elements are missing - silently continue
3006 + }
4235 3007 }
4236 3008
4237 3009 // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
4238 3010 $(document).on('click', '.pre-chat-message', function() {
@@ -4240,32 +3012,39 @@
4240 3012 var $chatbot = getElement(botId, 'floating-chatbot');
4241 3013 if ($chatbot.hasClass('hidden')) {
4242 3014 $chatbot.removeClass('hidden').addClass('visible');
4243 3015 getElement(botId, 'floating-chatbot-button').addClass('hidden');
4244 - handlePreChatDismissal(botId);
3016 + $(this).fadeOut(250); // Hide pre-chat message
4245 3017 disableScroll(); // Disable scroll when chatbot opens
3018 + }
3019 + });
4246 3020
4247 - // Load chat history for returning visitors (persistence)
4248 - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
4249 - if (chatPersistenceEnabled) {
4250 - MxChatInstances.ensureSession(botId);
4251 - }
3021 + // Dismiss pre-chat message via close button - handled by event delegation above at line ~2376
3022 + // This is a fallback for legacy support
3023 + $(document).on('click', '.close-pre-chat-message', function() {
3024 + var botId = getBotIdFromElement(this);
3025 + var $preChat = getElement(botId, 'pre-chat-message');
3026 + $preChat.fadeOut(200); // Hide the message
4252 3027
4253 - // Deferred email check — only on first widget open
4254 - var emailBlocker = getElementDOM(botId, 'email-blocker');
4255 - var instance = MxChatInstances.get(botId);
4256 - if (emailBlocker && !instance.emailCheckDone) {
4257 - instance.emailCheckDone = true;
4258 - resolveEmailState(botId);
4259 - } else if (!emailBlocker) {
4260 - showChatContainerForBot(botId);
3028 + // Send an AJAX request to set the transient flag for 24 hours
3029 + $.ajax({
3030 + url: mxchatChat.ajax_url,
3031 + type: 'POST',
3032 + data: {
3033 + action: 'mxchat_dismiss_pre_chat_message',
3034 + _ajax_nonce: mxchatChat.nonce
3035 + },
3036 + success: function() {
3037 + // Ensure the message is hidden after dismissal
3038 + $preChat.hide();
3039 + },
3040 + error: function() {
3041 + // Error dismissing pre-chat message - silently continue
4261 3042 }
4262 - }
3043 + });
4263 3044 });
4264 3045
4265 - // Legacy duplicate close handler removed — handled by single event delegation above
4266 3046
4267 -
4268 3047 function hasQuickQuestions(botId) {
4269 3048 botId = botId || 'default';
4270 3049 var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
4271 3050 if (!questionsContainer) return false;
@@ -4401,11 +3180,18 @@
4401 3180 });
4402 3181
4403 3182 // Initialize when document is ready
4404 3183 setFullHeight();
3184 + trackOriginatingPage();
4405 3185
4406 - // Note: trackOriginatingPage() and loadChatHistory() are now deferred
4407 - // until the user's first interaction via MxChatInstances.ensureSession()
3186 + // Only load chat history if email collection is disabled
3187 + if (mxchatChat.email_collection_enabled !== 'on') {
3188 + // Load history for all instances
3189 + $('.mxchat-chatbot-wrapper').each(function() {
3190 + var botId = $(this).data('bot-id') || 'default';
3191 + loadChatHistory(botId);
3192 + });
3193 + }
4408 3194
4409 3195 // Initialize chat visibility for all instances
4410 3196 $('.mxchat-chatbot-wrapper').each(function() {
4411 3197 var botId = $(this).data('bot-id') || 'default';
@@ -4458,312 +3244,6 @@
4458 3244 }, 2000);
4459 3245 });
4460 3246 }
4461 3247 }
4462 -});
4463 -
4464 -// ============================================================================
4465 -// SATISFACTION RATING (v3.2.6)
4466 -// ============================================================================
4467 -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user
4468 -// inactivity following a bot reply. One prompt per session, deduped via
4469 -// localStorage. Runs ONLY when the satisfaction_rating_enabled option is on —
4470 -// the option (default off) is authoritative.
4471 -jQuery(function($) {
4472 - if (typeof mxchatChat === 'undefined') return;
4473 - // wp_localize_script stringifies scalars: a PHP boolean false arrives as
4474 - // '' and true as '1', so this must be an explicit-enable allowlist — the
4475 - // old "disabled when exactly false/'off'" check let '' through and the
4476 - // bubble rendered on sites with the option off/unset (plan-4bba64). PHP
4477 - // now emits 'on'/'off' strings; true/'1'/1 keep cached pre-fix HTML
4478 - // (boolean-true localizations) working.
4479 - // NOTE (plan-32db95): this gate reads the INLINE value at DOM ready and is
4480 - // deliberately NOT re-evaluated after the widget's dynamic-settings refresh
4481 - // merges fresh values over mxchatChat (that merge fires on first widget
4482 - // open, after this module has already decided). Re-evaluating would mean
4483 - // restructuring the whole module to late-bind its listeners — not worth it
4484 - // for a prompt that is at worst stale for one page load on a cached page.
4485 - var sre = mxchatChat.satisfaction_rating_enabled;
4486 - if (sre !== 'on' && sre !== true && sre !== '1' && sre !== 1) return;
4487 -
4488 - // wp_localize_script stringifies ints, so accept both number and numeric string.
4489 - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds;
4490 - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10);
4491 - if (!isFinite(idleSeconds)) idleSeconds = 60;
4492 - if (idleSeconds < 5) idleSeconds = 5;
4493 - if (idleSeconds > 600) idleSeconds = 600;
4494 - var IDLE_MS = idleSeconds * 1000;
4495 - var MIN_BOT_REPLIES = 2;
4496 - var ratingState = {};
4497 -
4498 - function getState(botId) {
4499 - if (!ratingState[botId]) {
4500 - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false };
4501 - }
4502 - return ratingState[botId];
4503 - }
4504 -
4505 - function getSessionId(botId) {
4506 - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) {
4507 - return MxChatInstances.getChatSession(botId);
4508 - }
4509 - return null;
4510 - }
4511 -
4512 - function isAlreadyRated(sessionId) {
4513 - if (!sessionId) return false;
4514 - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; }
4515 - }
4516 -
4517 - function markRated(sessionId) {
4518 - if (!sessionId) return;
4519 - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {}
4520 - }
4521 -
4522 - function esc(s) {
4523 - return String(s == null ? '' : s)
4524 - .replace(/&/g, '&amp;').replace(/</g, '&lt;').replace(/>/g, '&gt;')
4525 - .replace(/"/g, '&quot;').replace(/'/g, '&#039;');
4526 - }
4527 -
4528 - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS.
4529 - function ratingSkipInlineColors(botId) {
4530 - if (mxchatChat.skip_inline_colors) return true;
4531 - var botAssignments = mxchatChat.bot_theme_assignments || {};
4532 - return botAssignments.hasOwnProperty(botId);
4533 - }
4534 -
4535 - function botBubbleStyleAttr(botId) {
4536 - if (ratingSkipInlineColors(botId)) return '';
4537 - var bg = mxchatChat.bot_message_bg_color;
4538 - var fg = mxchatChat.bot_message_font_color;
4539 - if (!bg && !fg) return '';
4540 - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"';
4541 - }
4542 -
4543 - // Reads the rating bubble's actual computed fg+bg (whatever paints it —
4544 - // the inline color pickers OR the mxchat-theme AI customizer's injected CSS)
4545 - // and paints the filled "Send" pill so it fills with the bot font color and
4546 - // labels in the bubble bg. Mirrors mxchatSyncMenuColors(~:1512) for the read.
4547 - // We paint the submit button DIRECTLY (inline longhand) rather than relying
4548 - // on the CSS rule's var()s: Chromium resolves an INHERITED custom property
4549 - // unreliably inside a descendant's `background`, so a bubble-level var would
4550 - // silently fall back to the literal (white-block bug all over again). Inline
4551 - // longhand always wins. Same transparent-guard as the menu so we never paint
4552 - // a see-through value — in that case the CSS literal fallbacks keep it legible.
4553 - function syncRatingBubbleColors(botId) {
4554 - var $chatBox = getChatBoxByBotId(botId);
4555 - if (!$chatBox || !$chatBox.length) return;
4556 - var bubbleEl = $chatBox.find('.mxchat-rating-bot-bubble').last()[0];
4557 - if (!bubbleEl) return;
4558 - var cs = window.getComputedStyle(bubbleEl);
4559 - var fg = cs.color;
4560 - var bg = cs.backgroundColor;
4561 - var hasFg = fg && fg !== 'rgba(0, 0, 0, 0)' && fg !== 'transparent';
4562 - var hasBg = bg && bg !== 'rgba(0, 0, 0, 0)' && bg !== 'transparent';
4563 - // Expose on the bubble too, for any inheriting styles / future use.
4564 - if (hasFg) bubbleEl.style.setProperty('--mxchat-bot-fg', fg);
4565 - if (hasBg) bubbleEl.style.setProperty('--mxchat-bot-bg', bg);
4566 - // Paint the Send pill directly — the part that actually fixes the bug.
4567 - var submitEl = bubbleEl.querySelector('.mxchat-rating-submit');
4568 - if (submitEl) {
4569 - if (hasFg) submitEl.style.backgroundColor = fg; // fill = bot font color
4570 - if (hasBg) submitEl.style.color = bg; // label = bubble background
4571 - }
4572 - }
4573 -
4574 - function copy(key) {
4575 - var c = mxchatChat.satisfaction_rating_copy || {};
4576 - var d = {
4577 - question: 'Was this helpful?',
4578 - helpful: 'Helpful',
4579 - not_helpful: 'Not helpful',
4580 - dismiss: 'Dismiss',
4581 - thanks: 'Thanks! Anything we should improve? (optional)',
4582 - placeholder: 'Tell us what could be better…',
4583 - send: 'Send',
4584 - skip: 'Skip',
4585 - saved: 'Thanks for the feedback.'
4586 - };
4587 - return c[key] || d[key];
4588 - }
4589 -
4590 - function thumbUpSvg() {
4591 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>';
4592 - }
4593 - function thumbDownSvg() {
4594 - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>';
4595 - }
4596 -
4597 - function buildPromptHtml(botId) {
4598 - var styleAttr = botBubbleStyleAttr(botId);
4599 - return ''
4600 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4601 - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">'
4602 - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>'
4603 - + '<div class="mxchat-rating-actions">'
4604 - + '<span class="mxchat-rating-buttons">'
4605 - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>'
4606 - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>'
4607 - + '</span>'
4608 - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>'
4609 - + '</div>'
4610 - + '</div>'
4611 - + '</div>';
4612 - }
4613 -
4614 - function buildFeedbackHtml(botId, rating) {
4615 - var styleAttr = botBubbleStyleAttr(botId);
4616 - return ''
4617 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4618 - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">'
4619 - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>'
4620 - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>'
4621 - + '<div class="mxchat-rating-feedback-actions">'
4622 - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>'
4623 - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>'
4624 - + '</div>'
4625 - + '</div>'
4626 - + '</div>';
4627 - }
4628 -
4629 - function buildSavedHtml(botId) {
4630 - var styleAttr = botBubbleStyleAttr(botId);
4631 - return ''
4632 - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>'
4633 - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>'
4634 - + '</div>';
4635 - }
4636 -
4637 - function getChatBoxByBotId(botId) {
4638 - var $byId = $('#chat-box-' + botId);
4639 - if ($byId.length) return $byId.first();
4640 - return $('.chat-box').first();
4641 - }
4642 -
4643 - function scrollChatBoxToBottom($chatBox) {
4644 - if (!$chatBox || !$chatBox.length) return;
4645 - $chatBox.scrollTop($chatBox[0].scrollHeight);
4646 - }
4647 -
4648 - function showPrompt(botId) {
4649 - var s = getState(botId);
4650 - if (s.promptShown || s.dismissed) return;
4651 - var sessionId = getSessionId(botId);
4652 - if (!sessionId) return;
4653 - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4654 - var $chatBox = getChatBoxByBotId(botId);
4655 - if (!$chatBox.length) return;
4656 - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; }
4657 - $chatBox.append(buildPromptHtml(botId));
4658 - syncRatingBubbleColors(botId);
4659 - s.promptShown = true;
4660 - scrollChatBoxToBottom($chatBox);
4661 - }
4662 -
4663 - function submitRating(botId, rating, feedback) {
4664 - var sessionId = getSessionId(botId);
4665 - if (!sessionId) return;
4666 - $.post(mxchatChat.ajax_url, {
4667 - action: 'mxchat_save_rating',
4668 - session_id: sessionId,
4669 - bot_id: botId,
4670 - rating: rating,
4671 - feedback: feedback || ''
4672 - });
4673 - markRated(sessionId);
4674 - }
4675 -
4676 - function onBotReply(botId) {
4677 - var s = getState(botId);
4678 - s.botReplies += 1;
4679 - if (s.promptShown || s.dismissed) return;
4680 - var sessionId = getSessionId(botId);
4681 - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; }
4682 - if (s.botReplies < MIN_BOT_REPLIES) return;
4683 - if (s.idleTimer) clearTimeout(s.idleTimer);
4684 - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS);
4685 - }
4686 -
4687 - function onUserMessage(botId) {
4688 - var s = getState(botId);
4689 - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; }
4690 - }
4691 -
4692 - function botIdFromChatBox(el) {
4693 - var id = el && el.id ? el.id : '';
4694 - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default';
4695 - }
4696 -
4697 - function setupObserver(chatBox) {
4698 - var botId = botIdFromChatBox(chatBox);
4699 - try {
4700 - var observer = new MutationObserver(function(mutations) {
4701 - mutations.forEach(function(m) {
4702 - for (var i = 0; i < m.addedNodes.length; i++) {
4703 - var node = m.addedNodes[i];
4704 - if (!node || node.nodeType !== 1) continue;
4705 - var $n = $(node);
4706 - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue;
4707 - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes)
4708 - else if ($n.hasClass('user-message')) onUserMessage(botId);
4709 - }
4710 - });
4711 - });
4712 - observer.observe(chatBox, { childList: true });
4713 - } catch (e) { /* noop */ }
4714 - }
4715 -
4716 - $('.chat-box').each(function() { setupObserver(this); });
4717 -
4718 - $(document).on('click', '.mxchat-rating-btn', function(e) {
4719 - e.preventDefault();
4720 - var $btn = $(this);
4721 - var $prompt = $btn.closest('.mxchat-rating-prompt');
4722 - var $wrap = $btn.closest('.mxchat-rating-bot-bubble');
4723 - var botId = $prompt.data('bot-id') || 'default';
4724 - var rating = parseInt($btn.attr('data-rating'), 10);
4725 - if (rating !== 1 && rating !== -1) return;
4726 - submitRating(botId, rating, '');
4727 - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating));
4728 - syncRatingBubbleColors(botId);
4729 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4730 - });
4731 -
4732 - $(document).on('click', '.mxchat-rating-dismiss', function(e) {
4733 - e.preventDefault();
4734 - var $prompt = $(this).closest('.mxchat-rating-prompt');
4735 - var $wrap = $(this).closest('.mxchat-rating-bot-bubble');
4736 - var botId = $prompt.data('bot-id') || 'default';
4737 - var s = getState(botId);
4738 - s.dismissed = true;
4739 - markRated(getSessionId(botId));
4740 - ($wrap.length ? $wrap : $prompt).remove();
4741 - });
4742 -
4743 - function closeFeedback($fb) {
4744 - var botId = $fb.data('bot-id') || 'default';
4745 - var $wrap = $fb.closest('.mxchat-rating-bot-bubble');
4746 - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId));
4747 - syncRatingBubbleColors(botId);
4748 - scrollChatBoxToBottom(getChatBoxByBotId(botId));
4749 - }
4750 -
4751 - $(document).on('click', '.mxchat-rating-skip', function(e) {
4752 - e.preventDefault();
4753 - closeFeedback($(this).closest('.mxchat-rating-feedback'));
4754 - });
4755 -
4756 - $(document).on('click', '.mxchat-rating-submit', function(e) {
4757 - e.preventDefault();
4758 - var $fb = $(this).closest('.mxchat-rating-feedback');
4759 - var botId = $fb.data('bot-id') || 'default';
4760 - var rating = parseInt($fb.attr('data-rating'), 10);
4761 - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; }
4762 - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim();
4763 - if (text !== '') {
4764 - submitRating(botId, rating, text);
4765 - }
4766 - closeFeedback($fb);
4767 - });
4768 3248 });
4769 3249