| @@ -1,111 +1,6 @@ | ||
| 1 | 1 | jQuery(document).ready(function($) { |
| 2 | 2 | |
| 3 | - // Nonce refresh — v2 (plan-6a68c9). | |
| 4 | - // | |
| 5 | - // The widget no longer relies on a nonce embedded in inline cached HTML. | |
| 6 | - // Before each chat-send / stream-send / upload, we call the REST endpoint | |
| 7 | - // GET /wp-json/mxchat/v1/nonce and use the freshly-issued value. The | |
| 8 | - // endpoint creates the nonce with action `mxchat_chat_send`; the server-side | |
| 9 | - // verifier ALSO still accepts the legacy `mxchat_chat_nonce` action for a | |
| 10 | - // 30-day backwards-compat window so cached pages still in users' browsers | |
| 11 | - // (which carry the legacy inline-localized nonce) keep working. | |
| 12 | - // | |
| 13 | - // Cache: a single module-scoped slot. TTL 12h conservatively (WP nonces are | |
| 14 | - // 24h but we refetch at half-life so a freshly-cached-page user never sees | |
| 15 | - // a borderline-stale nonce). | |
| 16 | - var cachedFreshNonce = null; | |
| 17 | - var cachedFreshNonceFetchedAt = 0; | |
| 18 | - var NONCE_TTL_MS = 12 * 60 * 60 * 1000; | |
| 19 | - var nonceRefreshState = 'idle'; // 'idle' | 'pending' | 'done' | |
| 20 | - var nonceRefreshCallbacks = []; | |
| 21 | - | |
| 22 | - function getRestNonceUrl() { | |
| 23 | - if (typeof mxchatChat !== 'undefined' && mxchatChat.rest_url) { | |
| 24 | - return mxchatChat.rest_url.replace(/\/+$/, '') + '/nonce'; | |
| 25 | - } | |
| 26 | - // Fallback: derive from current origin if mxchatChat.rest_url isn't set. | |
| 27 | - return window.location.origin + '/wp-json/mxchat/v1/nonce'; | |
| 28 | - } | |
| 29 | - | |
| 30 | - function fetchFreshNonceFromRest() { | |
| 31 | - return fetch(getRestNonceUrl(), { | |
| 32 | - credentials: 'same-origin', | |
| 33 | - headers: { 'Accept': 'application/json' } | |
| 34 | - }).then(function (resp) { | |
| 35 | - if (!resp.ok) { | |
| 36 | - throw new Error('REST nonce fetch failed: ' + resp.status); | |
| 37 | - } | |
| 38 | - return resp.json(); | |
| 39 | - }).then(function (data) { | |
| 40 | - if (data && data.nonce) { | |
| 41 | - return data.nonce; | |
| 42 | - } | |
| 43 | - throw new Error('REST nonce response had no nonce field.'); | |
| 44 | - }); | |
| 45 | - } | |
| 46 | - | |
| 47 | - /** | |
| 48 | - * withFreshNonce(cb) — invoke cb() after ensuring mxchatChat.nonce is fresh. | |
| 49 | - * Tries REST endpoint first (cache-bypass design); falls back to the legacy | |
| 50 | - * admin-ajax refresh path if REST is unavailable. Idempotent — concurrent | |
| 51 | - * calls share the same in-flight refresh. | |
| 52 | - */ | |
| 53 | - function withFreshNonce(callback) { | |
| 54 | - if (typeof mxchatChat === 'undefined') { | |
| 55 | - if (callback) callback(); | |
| 56 | - return; | |
| 57 | - } | |
| 58 | - var now = Date.now(); | |
| 59 | - if (cachedFreshNonce && (now - cachedFreshNonceFetchedAt) < NONCE_TTL_MS) { | |
| 60 | - mxchatChat.nonce = cachedFreshNonce; | |
| 61 | - if (callback) callback(); | |
| 62 | - return; | |
| 63 | - } | |
| 64 | - if (callback) nonceRefreshCallbacks.push(callback); | |
| 65 | - if (nonceRefreshState === 'pending') return; | |
| 66 | - nonceRefreshState = 'pending'; | |
| 67 | - | |
| 68 | - var resolved = function (nonce) { | |
| 69 | - if (nonce) { | |
| 70 | - cachedFreshNonce = nonce; | |
| 71 | - cachedFreshNonceFetchedAt = Date.now(); | |
| 72 | - mxchatChat.nonce = nonce; | |
| 73 | - } | |
| 74 | - nonceRefreshState = 'done'; | |
| 75 | - var pending = nonceRefreshCallbacks; | |
| 76 | - nonceRefreshCallbacks = []; | |
| 77 | - pending.forEach(function (cb) { try { cb(); } catch (e) {} }); | |
| 78 | - }; | |
| 79 | - | |
| 80 | - fetchFreshNonceFromRest() | |
| 81 | - .then(resolved) | |
| 82 | - .catch(function () { | |
| 83 | - // Fallback to the legacy admin-ajax refresh path (issued with the | |
| 84 | - // old action `mxchat_chat_nonce`; the server still accepts both | |
| 85 | - // during the compat window). | |
| 86 | - if (mxchatChat.ajax_url) { | |
| 87 | - $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }) | |
| 88 | - .done(function (res) { | |
| 89 | - if (res && res.success && res.data && res.data.nonce) { | |
| 90 | - resolved(res.data.nonce); | |
| 91 | - return; | |
| 92 | - } | |
| 93 | - resolved(null); | |
| 94 | - }) | |
| 95 | - .fail(function () { resolved(null); }); | |
| 96 | - } else { | |
| 97 | - resolved(null); | |
| 98 | - } | |
| 99 | - }); | |
| 100 | - } | |
| 101 | - | |
| 102 | - // Backwards-compat alias — every existing caller in this file (and any | |
| 103 | - // out-of-tree consumer that hit this internal API) keeps working unchanged. | |
| 104 | - function refreshNonceIfNeeded(callback) { | |
| 105 | - return withFreshNonce(callback); | |
| 106 | - } | |
| 107 | - | |
| 108 | 3 | // ==================================== |
| 109 | 4 | // MULTI-INSTANCE MANAGEMENT SYSTEM |
| 110 | 5 | // ==================================== |
| 111 | 6 | |
| @@ -121,9 +16,9 @@ | ||
| 121 | 16 | var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; |
| 122 | 17 | |
| 123 | 18 | this.instances[botId] = { |
| 124 | 19 | botId: botId, |
| 125 | - sessionId: null, | |
| 20 | + sessionId: this.getChatSession(botId), | |
| 126 | 21 | lastSeenMessageId: '', |
| 127 | 22 | notificationCheckInterval: null, |
| 128 | 23 | pollingInterval: null, |
| 129 | 24 | processedMessageIds: new Set(), |
| @@ -148,77 +43,23 @@ | ||
| 148 | 43 | return Object.keys(this.instances); |
| 149 | 44 | }, |
| 150 | 45 | |
| 151 | 46 | // Session management per bot |
| 152 | - // Returns existing session ID from cookie or localStorage (with in-memory fallback), | |
| 153 | - // or null if none exists. Does NOT create a new session — use ensureSession() for that. | |
| 154 | 47 | getChatSession: function(botId) { |
| 155 | 48 | var cookieName = 'mxchat_session_id_' + botId; |
| 156 | - var storageKey = 'mxchat_session_id_' + botId; | |
| 157 | 49 | var sessionId = getCookie(cookieName); |
| 158 | 50 | |
| 159 | - // Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent) | |
| 160 | 51 | if (!sessionId) { |
| 161 | - try { sessionId = localStorage.getItem(storageKey); } catch (e) {} | |
| 52 | + sessionId = generateSessionId(); | |
| 53 | + this.setChatSession(botId, sessionId); | |
| 162 | 54 | } |
| 163 | 55 | |
| 164 | - // Fallback to in-memory instance when cookie AND localStorage are both blocked | |
| 165 | - // (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned | |
| 166 | - // storage). Without this, ensureSession() can generate and store an ID that | |
| 167 | - // getChatSession() then can't read back, causing null session_ids on send. | |
| 168 | - if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) { | |
| 169 | - sessionId = this.instances[botId].sessionId; | |
| 170 | - } | |
| 171 | - | |
| 172 | - // Guard against stored sentinel values that indicate earlier broken writes. | |
| 173 | - if (sessionId === 'null' || sessionId === 'undefined') { | |
| 174 | - sessionId = null; | |
| 175 | - } | |
| 176 | - | |
| 177 | - // Re-sync cookie from localStorage if cookie was lost | |
| 178 | - if (sessionId && !getCookie(cookieName)) { | |
| 179 | - document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; | |
| 180 | - } | |
| 181 | - | |
| 182 | - return sessionId || null; | |
| 56 | + return sessionId; | |
| 183 | 57 | }, |
| 184 | 58 | |
| 185 | - // Lazy session initializer — called on first user interaction | |
| 186 | - ensureSession: function(botId) { | |
| 187 | - botId = botId || 'default'; | |
| 188 | - var instance = this.instances[botId] || this.init(botId); | |
| 189 | - | |
| 190 | - if (instance.sessionId) { | |
| 191 | - return instance.sessionId; | |
| 192 | - } | |
| 193 | - | |
| 194 | - // Check for existing session from cookie or localStorage | |
| 195 | - var existingSession = this.getChatSession(botId); | |
| 196 | - | |
| 197 | - if (existingSession) { | |
| 198 | - instance.sessionId = existingSession; | |
| 199 | - } else { | |
| 200 | - // Brand new session | |
| 201 | - var newId = generateSessionId(); | |
| 202 | - this.setChatSession(botId, newId); | |
| 203 | - instance.sessionId = newId; | |
| 204 | - } | |
| 205 | - | |
| 206 | - // Now that we have a session, do the deferred work | |
| 207 | - refreshNonceIfNeeded(); | |
| 208 | - trackOriginatingPage(); | |
| 209 | - | |
| 210 | - // Note: loadChatHistory is handled by showChatContainerForBot with loader UI, | |
| 211 | - // so we do NOT call it here to avoid a race condition. | |
| 212 | - | |
| 213 | - return instance.sessionId; | |
| 214 | - }, | |
| 215 | - | |
| 216 | 59 | setChatSession: function(botId, sessionId) { |
| 217 | 60 | var cookieName = 'mxchat_session_id_' + botId; |
| 218 | - var storageKey = 'mxchat_session_id_' + botId; | |
| 219 | 61 | document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; |
| 220 | - try { localStorage.setItem(storageKey, sessionId); } catch (e) {} | |
| 221 | 62 | if (this.instances[botId]) { |
| 222 | 63 | this.instances[botId].sessionId = sessionId; |
| 223 | 64 | } |
| 224 | 65 | }, |
| @@ -223,10 +64,8 @@ | ||
| 223 | 64 | } |
| 224 | 65 | }, |
| 225 | 66 | |
| 226 | 67 | resetChatSession: function(botId) { |
| 227 | - // Clear old session from localStorage before setting new one | |
| 228 | - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} | |
| 229 | 68 | var newSessionId = generateSessionId(); |
| 230 | 69 | this.setChatSession(botId, newSessionId); |
| 231 | 70 | var $chatBox = getElement(botId, 'chat-box'); |
| 232 | 71 | if ($chatBox.length) { |
| @@ -235,20 +74,8 @@ | ||
| 235 | 74 | if (this.instances[botId]) { |
| 236 | 75 | this.instances[botId].chatHistoryLoaded = false; |
| 237 | 76 | this.instances[botId].processedMessageIds = new Set(); |
| 238 | 77 | } |
| 239 | - }, | |
| 240 | - | |
| 241 | - // Silent reset — new session ID without clearing the chat UI | |
| 242 | - // Used when IP changes mid-conversation so the user doesn't see messages vanish | |
| 243 | - silentResetSession: function(botId) { | |
| 244 | - try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} | |
| 245 | - var newSessionId = generateSessionId(); | |
| 246 | - this.setChatSession(botId, newSessionId); | |
| 247 | - if (this.instances[botId]) { | |
| 248 | - this.instances[botId].sessionId = newSessionId; | |
| 249 | - } | |
| 250 | - return newSessionId; | |
| 251 | 78 | } |
| 252 | 79 | }; |
| 253 | 80 | |
| 254 | 81 | // ==================================== |
| @@ -553,9 +380,8 @@ | ||
| 553 | 380 | |
| 554 | 381 | // Update your existing sendMessage function |
| 555 | 382 | function sendMessage(botId) { |
| 556 | 383 | botId = botId || 'default'; |
| 557 | - MxChatInstances.ensureSession(botId); | |
| 558 | 384 | var $chatInput = getElement(botId, 'chat-input'); |
| 559 | 385 | var message = $chatInput.val(); |
| 560 | 386 | |
| 561 | 387 | // ADD PROMPT HOOK HERE |
| @@ -563,14 +389,10 @@ | ||
| 563 | 389 | message = customMxChatFilter(message, "prompt"); |
| 564 | 390 | } |
| 565 | 391 | |
| 566 | 392 | if (message) { |
| 567 | - // Don't disable input in live agent mode - let users chat freely | |
| 568 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 569 | - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; | |
| 570 | - if (!isAgentMode) { | |
| 571 | - disableChatInput(botId); | |
| 572 | - } | |
| 393 | + // Disable input while waiting for response | |
| 394 | + disableChatInput(botId); | |
| 573 | 395 | |
| 574 | 396 | appendMessage("user", message, '', [], false, botId); |
| 575 | 397 | $chatInput.val(''); |
| 576 | 398 | $chatInput.css('height', 'auto'); |
| @@ -598,9 +420,8 @@ | ||
| 598 | 420 | |
| 599 | 421 | // Update your existing sendMessageToChatbot function |
| 600 | 422 | function sendMessageToChatbot(message, botId) { |
| 601 | 423 | botId = botId || 'default'; |
| 602 | - MxChatInstances.ensureSession(botId); | |
| 603 | 424 | |
| 604 | 425 | // ADD PROMPT HOOK HERE |
| 605 | 426 | if (typeof customMxChatFilter === 'function') { |
| 606 | 427 | message = customMxChatFilter(message, "prompt"); |
| @@ -605,14 +426,10 @@ | ||
| 605 | 426 | if (typeof customMxChatFilter === 'function') { |
| 606 | 427 | message = customMxChatFilter(message, "prompt"); |
| 607 | 428 | } |
| 608 | 429 | |
| 609 | - // Don't disable input in live agent mode - let users chat freely | |
| 610 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 611 | - var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; | |
| 612 | - if (!isAgentMode) { | |
| 613 | - disableChatInput(botId); | |
| 614 | - } | |
| 430 | + // Disable input while waiting for response | |
| 431 | + disableChatInput(botId); | |
| 615 | 432 | |
| 616 | 433 | var sessionId = getChatSession(botId); |
| 617 | 434 | |
| 618 | 435 | if (hasQuickQuestions(botId)) { |
| @@ -700,28 +517,13 @@ | ||
| 700 | 517 | |
| 701 | 518 | // Get instance for session start timestamp (used when persistence is OFF) |
| 702 | 519 | var instance = MxChatInstances.get(botId); |
| 703 | 520 | |
| 704 | - // Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent | |
| 705 | - // and returns the guaranteed-present session id from the in-memory instance even when | |
| 706 | - // cookie/localStorage writes are silently blocked by the browser. | |
| 707 | - var sessionId = MxChatInstances.ensureSession(botId); | |
| 708 | - if (!sessionId || sessionId === 'null' || sessionId === 'undefined') { | |
| 709 | - // Last-resort generation to ensure we never POST a null marker. | |
| 710 | - sessionId = generateSessionId(); | |
| 711 | - MxChatInstances.setChatSession(botId, sessionId); | |
| 712 | - } | |
| 713 | - | |
| 714 | - // Wait for the page-cache nonce refresh to complete before firing the | |
| 715 | - // chat-send AJAX. On cached pages the inline mxchatChat.nonce is stale | |
| 716 | - // until refreshNonceIfNeeded() returns; constructing ajaxData inside the | |
| 717 | - // callback guarantees we read the fresh value. See plan-c5457f. | |
| 718 | - refreshNonceIfNeeded(function() { | |
| 719 | 521 | // Prepare AJAX data |
| 720 | 522 | const ajaxData = { |
| 721 | 523 | action: 'mxchat_handle_chat_request', |
| 722 | 524 | message: message, |
| 723 | - session_id: sessionId, | |
| 525 | + session_id: getChatSession(botId), | |
| 724 | 526 | nonce: mxchatChat.nonce, |
| 725 | 527 | current_page_url: window.location.href, |
| 726 | 528 | current_page_title: document.title, |
| 727 | 529 | bot_id: botId, |
| @@ -727,14 +529,14 @@ | ||
| 727 | 529 | bot_id: botId, |
| 728 | 530 | // Pass session start timestamp so AI context matches what user sees |
| 729 | 531 | session_start_timestamp: instance.sessionStartTimestamp || 0 |
| 730 | 532 | }; |
| 731 | - | |
| 533 | + | |
| 732 | 534 | // Add page context if available |
| 733 | 535 | if (pageContext) { |
| 734 | 536 | ajaxData.page_context = JSON.stringify(pageContext); |
| 735 | 537 | } |
| 736 | - | |
| 538 | + | |
| 737 | 539 | // CHECK FOR VISION FLAGS AND ADD THEM |
| 738 | 540 | if (window.mxchatVisionProcessed) { |
| 739 | 541 | ajaxData.vision_processed = true; |
| 740 | 542 | ajaxData.original_user_message = window.mxchatOriginalMessage || message; |
| @@ -743,9 +545,9 @@ | ||
| 743 | 545 | window.mxchatVisionProcessed = false; |
| 744 | 546 | window.mxchatOriginalMessage = null; |
| 745 | 547 | window.mxchatVisionImagesCount = 0; |
| 746 | 548 | } |
| 747 | - | |
| 549 | + | |
| 748 | 550 | $.ajax({ |
| 749 | 551 | url: mxchatChat.ajax_url, |
| 750 | 552 | type: 'POST', |
| 751 | 553 | dataType: 'json', |
| @@ -783,16 +585,23 @@ | ||
| 783 | 585 | errorMessage = "An error occurred. Please try again or contact support."; |
| 784 | 586 | } |
| 785 | 587 | |
| 786 | 588 | // Handle session reset action (IP changed, session expired, etc.) |
| 787 | - // Silent reset — keep chat UI intact, just get a new session and retry | |
| 788 | 589 | if (response.data && response.data.action === 'reset_session') { |
| 789 | - MxChatInstances.silentResetSession(botId); | |
| 790 | - // Re-send the original message with the new session (user message is already displayed) | |
| 590 | + // Clear the old session and generate a new one | |
| 591 | + resetChatSession(botId); | |
| 592 | + // Remove the temporary loading message | |
| 593 | + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); | |
| 594 | + // Re-send the original message with the new session | |
| 791 | 595 | var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); |
| 792 | 596 | if (originalMessage) { |
| 793 | 597 | getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); |
| 794 | - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 598 | + // Re-add the user message and thinking indicator | |
| 599 | + appendMessage("user", originalMessage, '', [], false, botId); | |
| 600 | + appendThinkingMessage(botId); | |
| 601 | + scrollToBottom(botId); | |
| 602 | + // Determine whether to use streaming | |
| 603 | + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 795 | 604 | if (shouldUseStreaming(currentModel)) { |
| 796 | 605 | callMxChatStream(originalMessage, function(response) { |
| 797 | 606 | getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); |
| 798 | 607 | }, botId); |
| @@ -849,11 +658,9 @@ | ||
| 849 | 658 | } |
| 850 | 659 | |
| 851 | 660 | // Check for live agent response |
| 852 | 661 | if (response.success && response.data && response.data.status === 'waiting_for_agent') { |
| 853 | - removeThinkingDots(botId); | |
| 854 | 662 | updateChatModeIndicator('agent', botId); |
| 855 | - enableChatInput(botId); | |
| 856 | 663 | return; |
| 857 | 664 | } |
| 858 | 665 | |
| 859 | 666 | // Handle the message and show notification if chat is hidden |
| @@ -886,13 +693,9 @@ | ||
| 886 | 693 | $badge.show(); |
| 887 | 694 | } |
| 888 | 695 | } |
| 889 | 696 | } else { |
| 890 | - var emptyMsg = "I received an empty response. Please try again or contact support if this persists."; | |
| 891 | - if (response.vectorstore_error) { | |
| 892 | - emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error; | |
| 893 | - } | |
| 894 | - replaceLastMessage("bot", emptyMsg, '', [], botId); | |
| 697 | + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.", '', [], botId); | |
| 895 | 698 | } |
| 896 | 699 | |
| 897 | 700 | if (response.message_id) { |
| 898 | 701 | var instance = MxChatInstances.get(botId); |
| @@ -934,9 +737,8 @@ | ||
| 934 | 737 | |
| 935 | 738 | replaceLastMessage("bot", errorMessage, '', [], botId); |
| 936 | 739 | } |
| 937 | 740 | }); |
| 938 | - }); // refreshNonceIfNeeded | |
| 939 | 741 | } |
| 940 | 742 | |
| 941 | 743 | function callMxChatStream(message, callback, botId) { |
| 942 | 744 | botId = botId || getMxChatBotId(); |
| @@ -955,25 +757,12 @@ | ||
| 955 | 757 | |
| 956 | 758 | // Get instance for session start timestamp (used when persistence is OFF) |
| 957 | 759 | var instance = MxChatInstances.get(botId); |
| 958 | 760 | |
| 959 | - // Guarantee a non-null session_id before the fetch. FormData.append() stringifies any | |
| 960 | - // non-string value via String(), so passing `null` would POST the literal string "null" | |
| 961 | - // and land in the transcripts table as a ghost session. ensureSession() always returns | |
| 962 | - // a real string even when cookies/localStorage are blocked. | |
| 963 | - var streamSessionId = MxChatInstances.ensureSession(botId); | |
| 964 | - if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') { | |
| 965 | - streamSessionId = generateSessionId(); | |
| 966 | - MxChatInstances.setChatSession(botId, streamSessionId); | |
| 967 | - } | |
| 968 | - | |
| 969 | - // Wait for the page-cache nonce refresh before constructing formData (which | |
| 970 | - // captures mxchatChat.nonce by value). Mirrors callMxChat's wrapping. See plan-c5457f. | |
| 971 | - refreshNonceIfNeeded(function() { | |
| 972 | 761 | const formData = new FormData(); |
| 973 | 762 | formData.append('action', 'mxchat_stream_chat'); |
| 974 | 763 | formData.append('message', message); |
| 975 | - formData.append('session_id', streamSessionId); | |
| 764 | + formData.append('session_id', getChatSession(botId)); | |
| 976 | 765 | formData.append('nonce', mxchatChat.nonce); |
| 977 | 766 | formData.append('current_page_url', window.location.href); |
| 978 | 767 | formData.append('current_page_title', document.title); |
| 979 | 768 | formData.append('bot_id', botId); |
| @@ -1073,16 +862,8 @@ | ||
| 1073 | 862 | |
| 1074 | 863 | // Re-enable chat input when stream ends with content |
| 1075 | 864 | enableChatInput(botId); |
| 1076 | 865 | |
| 1077 | - // Scroll the user's last message to the top now that the | |
| 1078 | - // bot's full reply has rendered (gives max reading room). | |
| 1079 | - var $chatBoxDone = getElement(botId, 'chat-box'); | |
| 1080 | - var $lastUserMsgDone = $chatBoxDone.find('.user-message').last(); | |
| 1081 | - if ($lastUserMsgDone.length) { | |
| 1082 | - scrollElementToTop($lastUserMsgDone, botId); | |
| 1083 | - } | |
| 1084 | - | |
| 1085 | 866 | if (callback) { |
| 1086 | 867 | callback(accumulatedContent); |
| 1087 | 868 | } |
| 1088 | 869 | return; |
| @@ -1105,16 +886,8 @@ | ||
| 1105 | 886 | |
| 1106 | 887 | // Re-enable chat input after streaming completes |
| 1107 | 888 | enableChatInput(botId); |
| 1108 | 889 | |
| 1109 | - // Scroll the user's last message to the top now | |
| 1110 | - // that the bot's full reply has rendered. | |
| 1111 | - var $chatBoxStreamDone = getElement(botId, 'chat-box'); | |
| 1112 | - var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last(); | |
| 1113 | - if ($lastUserMsgStreamDone.length) { | |
| 1114 | - scrollElementToTop($lastUserMsgStreamDone, botId); | |
| 1115 | - } | |
| 1116 | - | |
| 1117 | 890 | if (callback) { |
| 1118 | 891 | callback(accumulatedContent); |
| 1119 | 892 | } |
| 1120 | 893 | return; |
| @@ -1193,9 +966,8 @@ | ||
| 1193 | 966 | getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 1194 | 967 | callMxChat(message, callback, botId); |
| 1195 | 968 | } |
| 1196 | 969 | }); |
| 1197 | - }); // refreshNonceIfNeeded | |
| 1198 | 970 | } |
| 1199 | 971 | |
| 1200 | 972 | // Helper function to handle non-streaming responses |
| 1201 | 973 | function handleNonStreamResponse(data, callback, botId) { |
| @@ -1234,16 +1006,21 @@ | ||
| 1234 | 1006 | errorMessage = "An error occurred. Please try again or contact support."; |
| 1235 | 1007 | } |
| 1236 | 1008 | |
| 1237 | 1009 | // Handle session reset action (IP changed, session expired, etc.) |
| 1238 | - // Silent reset — keep chat UI intact, just get a new session and retry | |
| 1239 | 1010 | if (data.data && data.data.action === 'reset_session') { |
| 1240 | - MxChatInstances.silentResetSession(botId); | |
| 1241 | - // Re-send the original message with the new session (user message is already displayed) | |
| 1011 | + // Clear the old session and generate a new one | |
| 1012 | + resetChatSession(botId); | |
| 1013 | + // Re-send the original message with the new session | |
| 1242 | 1014 | var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); |
| 1243 | 1015 | if (originalMessage) { |
| 1244 | 1016 | getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); |
| 1245 | - var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 1017 | + // Re-add the user message and thinking indicator | |
| 1018 | + appendMessage("user", originalMessage, '', [], false, botId); | |
| 1019 | + appendThinkingMessage(botId); | |
| 1020 | + scrollToBottom(botId); | |
| 1021 | + // Determine whether to use streaming | |
| 1022 | + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; | |
| 1246 | 1023 | if (shouldUseStreaming(currentModel)) { |
| 1247 | 1024 | callMxChatStream(originalMessage, callback, botId); |
| 1248 | 1025 | } else { |
| 1249 | 1026 | callMxChat(originalMessage, callback, botId); |
| @@ -1265,22 +1042,8 @@ | ||
| 1265 | 1042 | } |
| 1266 | 1043 | return; // Exit early for errors |
| 1267 | 1044 | } |
| 1268 | 1045 | |
| 1269 | - // Check for live agent response | |
| 1270 | - if (data.success && data.data && data.data.status === 'waiting_for_agent') { | |
| 1271 | - removeThinkingDots(botId); | |
| 1272 | - // Also remove any leftover bot-message that lost its temporary-message class | |
| 1273 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1274 | - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); | |
| 1275 | - updateChatModeIndicator('agent', botId); | |
| 1276 | - enableChatInput(botId); | |
| 1277 | - if (callback) { | |
| 1278 | - callback(''); | |
| 1279 | - } | |
| 1280 | - return; | |
| 1281 | - } | |
| 1282 | - | |
| 1283 | 1046 | // Handle different response formats |
| 1284 | 1047 | if (data.text || data.html || data.message) { |
| 1285 | 1048 | |
| 1286 | 1049 | // Apply response hooks |
| @@ -1325,15 +1088,19 @@ | ||
| 1325 | 1088 | } |
| 1326 | 1089 | |
| 1327 | 1090 | // Enhanced updateChatModeIndicator function for immediate DOM updates |
| 1328 | 1091 | function updateChatModeIndicator(mode, botId) { |
| 1092 | + console.log('[MxChat] updateChatModeIndicator called with mode:', mode, 'botId:', botId); | |
| 1329 | 1093 | botId = botId || 'default'; |
| 1330 | 1094 | const indicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 1095 | + console.log('[MxChat] chat-mode-indicator element found:', !!indicator); | |
| 1331 | 1096 | if (indicator) { |
| 1332 | 1097 | const oldText = indicator.textContent; |
| 1098 | + console.log('[MxChat] Current indicator text:', oldText, '-> changing to mode:', mode); | |
| 1333 | 1099 | |
| 1334 | 1100 | if (mode === 'agent') { |
| 1335 | 1101 | indicator.textContent = 'Live Agent'; |
| 1102 | + console.log('[MxChat] Mode is agent, calling startPolling...'); | |
| 1336 | 1103 | startPolling(botId); |
| 1337 | 1104 | } else { |
| 1338 | 1105 | // Everything else is AI mode |
| 1339 | 1106 | const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; |
| @@ -1404,12 +1171,9 @@ | ||
| 1404 | 1171 | // Update the event handlers to use the correct function names (using event delegation) |
| 1405 | 1172 | // Use class-based selectors for multi-instance support |
| 1406 | 1173 | $(document).on('click', '.send-button', function() { |
| 1407 | 1174 | var botId = getBotIdFromElement(this); |
| 1408 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1409 | - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { | |
| 1410 | - disableChatInput(botId); | |
| 1411 | - } | |
| 1175 | + disableChatInput(botId); | |
| 1412 | 1176 | sendMessage(botId); |
| 1413 | 1177 | }); |
| 1414 | 1178 | |
| 1415 | 1179 | // Override enter key handler (using event delegation) |
| @@ -1416,237 +1180,14 @@ | ||
| 1416 | 1180 | $(document).on('keypress', '.chat-input', function(e) { |
| 1417 | 1181 | if (e.which == 13 && !e.shiftKey) { |
| 1418 | 1182 | e.preventDefault(); |
| 1419 | 1183 | var botId = getBotIdFromElement(this); |
| 1420 | - var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1421 | - if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { | |
| 1422 | - disableChatInput(botId); | |
| 1423 | - } | |
| 1184 | + disableChatInput(botId); | |
| 1424 | 1185 | sendMessage(botId); |
| 1425 | 1186 | } |
| 1426 | 1187 | }); |
| 1427 | 1188 | |
| 1428 | -// Builds the list of overflow-menu items for a given bot. | |
| 1429 | -// Adding a future item is one push to this array — do NOT hardcode "only download." | |
| 1430 | -function mxchatGetHeaderMenuItems(botId) { | |
| 1431 | - var items = []; | |
| 1432 | - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {}; | |
| 1433 | - | |
| 1434 | - // The `print_button_*` keys still gate this item for back-compat with | |
| 1435 | - // existing user options. The action is now a transcript download, not print. | |
| 1436 | - if (settings.print_button_enabled === 'on') { | |
| 1437 | - items.push({ | |
| 1438 | - id: 'download-transcript', | |
| 1439 | - label: settings.print_button_label || 'Download Transcript', | |
| 1440 | - icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>', | |
| 1441 | - action: function() { | |
| 1442 | - mxchatDownloadTranscript(botId); | |
| 1443 | - } | |
| 1444 | - }); | |
| 1445 | - } | |
| 1446 | - | |
| 1447 | - return items; | |
| 1448 | -} | |
| 1449 | - | |
| 1450 | -// Builds a clean markdown transcript of the current conversation and triggers | |
| 1451 | -// a file download. Used by the "Download Transcript" menu item. | |
| 1452 | -function mxchatDownloadTranscript(botId) { | |
| 1453 | - var $chatBox = getElement(botId, 'chat-box'); | |
| 1454 | - if (!$chatBox || !$chatBox.length) return; | |
| 1455 | - | |
| 1456 | - var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {}; | |
| 1457 | - var headerTitle = settings.print_header_title || 'Chat transcript'; | |
| 1458 | - var now = new Date(); | |
| 1459 | - var stamp = now.toLocaleString(); | |
| 1460 | - | |
| 1461 | - var lines = []; | |
| 1462 | - lines.push('# ' + headerTitle); | |
| 1463 | - lines.push(''); | |
| 1464 | - lines.push('Exported: ' + stamp); | |
| 1465 | - lines.push(''); | |
| 1466 | - lines.push('---'); | |
| 1467 | - lines.push(''); | |
| 1468 | - | |
| 1469 | - $chatBox.find('.user-message, .bot-message, .agent-message').each(function() { | |
| 1470 | - var $msg = $(this); | |
| 1471 | - // Skip thinking placeholders and any in-flight temporary messages. | |
| 1472 | - if ($msg.find('.thinking-dots').length) return; | |
| 1473 | - if ($msg.hasClass('temporary-message')) return; | |
| 1474 | - | |
| 1475 | - var sender; | |
| 1476 | - if ($msg.hasClass('user-message')) sender = 'User'; | |
| 1477 | - else if ($msg.hasClass('agent-message')) sender = 'Live Agent'; | |
| 1478 | - else sender = 'AI Agent'; | |
| 1479 | - | |
| 1480 | - // Strip interactive UI from the cloned message so we get the conversation text. | |
| 1481 | - var $clone = $msg.clone(); | |
| 1482 | - $clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove(); | |
| 1483 | - var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim(); | |
| 1484 | - if (!text) return; | |
| 1485 | - | |
| 1486 | - lines.push('**' + sender + '**'); | |
| 1487 | - lines.push(''); | |
| 1488 | - lines.push(text); | |
| 1489 | - lines.push(''); | |
| 1490 | - }); | |
| 1491 | - | |
| 1492 | - var content = lines.join('\n'); | |
| 1493 | - var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19); | |
| 1494 | - var fname = 'mxchat-transcript-' + iso + '.md'; | |
| 1495 | - var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' }); | |
| 1496 | - var url = URL.createObjectURL(blob); | |
| 1497 | - var a = document.createElement('a'); | |
| 1498 | - a.href = url; | |
| 1499 | - a.download = fname; | |
| 1500 | - a.style.display = 'none'; | |
| 1501 | - document.body.appendChild(a); | |
| 1502 | - a.click(); | |
| 1503 | - setTimeout(function() { | |
| 1504 | - if (a.parentNode) a.parentNode.removeChild(a); | |
| 1505 | - URL.revokeObjectURL(url); | |
| 1506 | - }, 100); | |
| 1507 | -} | |
| 1508 | - | |
| 1509 | -// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars | |
| 1510 | -// on the menu wrap, so the dropdown matches whatever paints the bubble — | |
| 1511 | -// saved options, AI theme CSS, or the mxchat-theme add-on. | |
| 1512 | -function mxchatSyncMenuColors(botId, $wrap) { | |
| 1513 | - if (!$wrap || !$wrap.length) return; | |
| 1514 | - var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first(); | |
| 1515 | - if (!$bot.length) return; | |
| 1516 | - var cs = window.getComputedStyle($bot[0]); | |
| 1517 | - if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') { | |
| 1518 | - $wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor); | |
| 1519 | - } | |
| 1520 | - // Bot text color usually lives on a child div, not .bot-message itself. | |
| 1521 | - var $textChild = $bot.find('[style*="color"]').first(); | |
| 1522 | - var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color); | |
| 1523 | - if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg); | |
| 1524 | -} | |
| 1525 | - | |
| 1526 | -// One-time per-widget init: renders menu items, wires open/close, | |
| 1527 | -// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger. | |
| 1528 | -function mxchatInitHeaderMenu(botId) { | |
| 1529 | - var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first(); | |
| 1530 | - if (!$wrap.length || $wrap.data('mxchatMenuReady')) return; | |
| 1531 | - | |
| 1532 | - var $trigger = $wrap.find('.mxchat-menu-trigger'); | |
| 1533 | - var $menu = $wrap.find('.mxchat-header-menu'); | |
| 1534 | - var items = mxchatGetHeaderMenuItems(botId); | |
| 1535 | - | |
| 1536 | - // Initial color sync — covers normal page load. | |
| 1537 | - mxchatSyncMenuColors(botId, $wrap); | |
| 1538 | - | |
| 1539 | - if (!items.length) { | |
| 1540 | - $trigger.hide(); | |
| 1541 | - $menu.hide(); | |
| 1542 | - $wrap.data('mxchatMenuReady', true); | |
| 1543 | - return; | |
| 1544 | - } | |
| 1545 | - | |
| 1546 | - // Build the menu items. | |
| 1547 | - $menu.empty(); | |
| 1548 | - items.forEach(function(item, idx) { | |
| 1549 | - var $btn = $('<button>', { | |
| 1550 | - type: 'button', | |
| 1551 | - 'class': 'mxchat-menu-item', | |
| 1552 | - 'role': 'menuitem', | |
| 1553 | - 'tabindex': '-1', | |
| 1554 | - 'data-menu-id': item.id, | |
| 1555 | - html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' + | |
| 1556 | - '<span class="mxchat-menu-item-label"></span>' | |
| 1557 | - }); | |
| 1558 | - $btn.find('.mxchat-menu-item-label').text(item.label); | |
| 1559 | - $btn.on('click', function(e) { | |
| 1560 | - e.preventDefault(); | |
| 1561 | - e.stopPropagation(); | |
| 1562 | - closeMenu(); | |
| 1563 | - try { item.action(); } catch (err) { /* no-op */ } | |
| 1564 | - }); | |
| 1565 | - $menu.append($btn); | |
| 1566 | - }); | |
| 1567 | - | |
| 1568 | - function openMenu() { | |
| 1569 | - // Re-sync each open in case the active theme changed since init. | |
| 1570 | - mxchatSyncMenuColors(botId, $wrap); | |
| 1571 | - $menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open'); | |
| 1572 | - $trigger.attr('aria-expanded', 'true'); | |
| 1573 | - // Focus the first item for keyboard users | |
| 1574 | - setTimeout(function() { | |
| 1575 | - $menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus'); | |
| 1576 | - }, 0); | |
| 1577 | - } | |
| 1578 | - function closeMenu(returnFocus) { | |
| 1579 | - $menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open'); | |
| 1580 | - $trigger.attr('aria-expanded', 'false'); | |
| 1581 | - $menu.find('.mxchat-menu-item').attr('tabindex', '-1'); | |
| 1582 | - if (returnFocus) $trigger.trigger('focus'); | |
| 1583 | - } | |
| 1584 | - | |
| 1585 | - // Toggle on trigger click — stop propagation so the .chatbot-top-bar | |
| 1586 | - // click-to-collapse handler does not fire. | |
| 1587 | - $trigger.on('click', function(e) { | |
| 1588 | - e.preventDefault(); | |
| 1589 | - e.stopPropagation(); | |
| 1590 | - if ($menu.hasClass('is-open')) closeMenu(); | |
| 1591 | - else openMenu(); | |
| 1592 | - }); | |
| 1593 | - | |
| 1594 | - // Don't let clicks inside the menu bubble to the top-bar collapse handler. | |
| 1595 | - $menu.on('click', function(e) { | |
| 1596 | - e.stopPropagation(); | |
| 1597 | - }); | |
| 1598 | - | |
| 1599 | - // Outside click closes the menu. | |
| 1600 | - $(document).on('click.mxchatMenu-' + botId, function(e) { | |
| 1601 | - if (!$menu.hasClass('is-open')) return; | |
| 1602 | - if ($wrap.has(e.target).length || $wrap.is(e.target)) return; | |
| 1603 | - closeMenu(); | |
| 1604 | - }); | |
| 1605 | - | |
| 1606 | - // Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates. | |
| 1607 | - $menu.on('keydown', '.mxchat-menu-item', function(e) { | |
| 1608 | - var $items = $menu.find('.mxchat-menu-item'); | |
| 1609 | - var idx = $items.index(this); | |
| 1610 | - if (e.key === 'Escape') { | |
| 1611 | - e.preventDefault(); | |
| 1612 | - closeMenu(true); | |
| 1613 | - } else if (e.key === 'ArrowDown') { | |
| 1614 | - e.preventDefault(); | |
| 1615 | - var $next = $items.eq((idx + 1) % $items.length); | |
| 1616 | - $items.attr('tabindex', '-1'); | |
| 1617 | - $next.attr('tabindex', '0').trigger('focus'); | |
| 1618 | - } else if (e.key === 'ArrowUp') { | |
| 1619 | - e.preventDefault(); | |
| 1620 | - var $prev = $items.eq((idx - 1 + $items.length) % $items.length); | |
| 1621 | - $items.attr('tabindex', '-1'); | |
| 1622 | - $prev.attr('tabindex', '0').trigger('focus'); | |
| 1623 | - } else if (e.key === 'Enter' || e.key === ' ') { | |
| 1624 | - e.preventDefault(); | |
| 1625 | - $(this).trigger('click'); | |
| 1626 | - } | |
| 1627 | - }); | |
| 1628 | - $trigger.on('keydown', function(e) { | |
| 1629 | - if (e.key === 'Escape' && $menu.hasClass('is-open')) { | |
| 1630 | - e.preventDefault(); | |
| 1631 | - closeMenu(true); | |
| 1632 | - } else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) { | |
| 1633 | - e.preventDefault(); | |
| 1634 | - openMenu(); | |
| 1635 | - } | |
| 1636 | - }); | |
| 1637 | - | |
| 1638 | - $wrap.data('mxchatMenuReady', true); | |
| 1639 | -} | |
| 1640 | - | |
| 1641 | -// Initialize header menus for every rendered widget on DOM ready. | |
| 1642 | -$(function() { | |
| 1643 | - $('.mxchat-header-menu-wrap').each(function() { | |
| 1644 | - var botId = $(this).data('bot-id'); | |
| 1645 | - if (botId) mxchatInitHeaderMenu(botId); | |
| 1646 | - }); | |
| 1647 | -}); | |
| 1648 | - | |
| 1189 | + | |
| 1649 | 1190 | function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') { |
| 1650 | 1191 | try { |
| 1651 | 1192 | // Determine styles based on sender type |
| 1652 | 1193 | let messageClass, bgColor, fontColor; |
| @@ -1684,12 +1225,17 @@ | ||
| 1684 | 1225 | 'margin-bottom': '1em' |
| 1685 | 1226 | }); |
| 1686 | 1227 | } |
| 1687 | 1228 | |
| 1688 | - // Process the message content - always run linkify to convert markdown | |
| 1689 | - // links and format text. linkify() handles existing HTML safely via | |
| 1690 | - // negative lookaheads that skip URLs already inside <a> tags. | |
| 1691 | - let fullMessage = linkify(messageText); | |
| 1229 | + // Process the message content based on sender | |
| 1230 | + let fullMessage; | |
| 1231 | + if (sender === "user") { | |
| 1232 | + // For user messages, apply linkify after sanitization | |
| 1233 | + fullMessage = linkify(messageText); | |
| 1234 | + } else { | |
| 1235 | + // For bot/agent messages, preserve HTML | |
| 1236 | + fullMessage = messageText; | |
| 1237 | + } | |
| 1692 | 1238 | |
| 1693 | 1239 | // Add images if provided |
| 1694 | 1240 | if (images && images.length > 0) { |
| 1695 | 1241 | fullMessage += '<div class="image-gallery" dir="auto">'; |
| @@ -1738,12 +1284,8 @@ | ||
| 1738 | 1284 | if (lastUserMessage.length) { |
| 1739 | 1285 | scrollElementToTop(lastUserMessage, botId); |
| 1740 | 1286 | } |
| 1741 | 1287 | } |
| 1742 | - | |
| 1743 | - if ((sender === "bot" || sender === "agent") && !isTemporary) { | |
| 1744 | - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId); | |
| 1745 | - } | |
| 1746 | 1288 | }); |
| 1747 | 1289 | |
| 1748 | 1290 | if (messageText.id) { |
| 1749 | 1291 | var instance = MxChatInstances.get(botId); |
| @@ -1828,12 +1370,26 @@ | ||
| 1828 | 1370 | bgColor = botMessageBgColor; |
| 1829 | 1371 | fontColor = botMessageFontColor; |
| 1830 | 1372 | } |
| 1831 | 1373 | |
| 1832 | - // Always run linkify to convert markdown links and format text. | |
| 1833 | - // linkify() already handles existing HTML (its URL patterns use negative lookaheads | |
| 1834 | - // to avoid double-processing URLs that are already inside <a> tags). | |
| 1835 | - var fullMessage = linkify(responseText); | |
| 1374 | + // FIXED: Only linkify if response doesn't already contain HTML links or tags | |
| 1375 | + // This prevents double-processing of URLs that are already formatted as HTML | |
| 1376 | + var fullMessage; | |
| 1377 | + if (sender === "user") { | |
| 1378 | + // Always linkify user messages (they're plain text) | |
| 1379 | + fullMessage = linkify(responseText); | |
| 1380 | + } else { | |
| 1381 | + // For bot/agent messages, check if HTML already exists | |
| 1382 | + if (responseText.includes('<a href=') || responseText.includes('</a>') || | |
| 1383 | + responseText.includes('<img') || responseText.includes('<div') || | |
| 1384 | + responseText.includes('<p>') || responseText.includes('<br>')) { | |
| 1385 | + // Response already has HTML, don't process it | |
| 1386 | + fullMessage = responseText; | |
| 1387 | + } else { | |
| 1388 | + // Plain text response, apply linkify | |
| 1389 | + fullMessage = linkify(responseText); | |
| 1390 | + } | |
| 1391 | + } | |
| 1836 | 1392 | |
| 1837 | 1393 | if (responseHtml) { |
| 1838 | 1394 | // Only add line breaks if there's actual text content before the HTML |
| 1839 | 1395 | if (fullMessage && fullMessage.trim()) { |
| @@ -1890,12 +1446,8 @@ | ||
| 1890 | 1446 | } |
| 1891 | 1447 | |
| 1892 | 1448 | // Re-enable chat input after response is displayed |
| 1893 | 1449 | enableChatInput(botId); |
| 1894 | - | |
| 1895 | - if (sender === "bot" || sender === "agent") { | |
| 1896 | - if (typeof mxchatInitHeaderMenu === 'function') mxchatInitHeaderMenu(botId); | |
| 1897 | - } | |
| 1898 | 1450 | } else { |
| 1899 | 1451 | appendMessage(sender, responseText, responseHtml, images, false, botId); |
| 1900 | 1452 | // Re-enable chat input after response is displayed |
| 1901 | 1453 | enableChatInput(botId); |
| @@ -1904,15 +1456,8 @@ | ||
| 1904 | 1456 | |
| 1905 | 1457 | |
| 1906 | 1458 | function appendThinkingMessage(botId) { |
| 1907 | 1459 | botId = botId || 'default'; |
| 1908 | - | |
| 1909 | - // Don't show thinking dots in live agent mode - message is just forwarded to a human | |
| 1910 | - var indicator = getElementDOM(botId, 'chat-mode-indicator'); | |
| 1911 | - if (indicator && indicator.textContent === 'Live Agent') { | |
| 1912 | - return; | |
| 1913 | - } | |
| 1914 | - | |
| 1915 | 1460 | var $chatBox = getElement(botId, 'chat-box'); |
| 1916 | 1461 | |
| 1917 | 1462 | // Remove any existing thinking dots in this bot's chat first |
| 1918 | 1463 | $chatBox.find('.thinking-dots').remove(); |
| @@ -1934,9 +1479,9 @@ | ||
| 1934 | 1479 | '</div>' + |
| 1935 | 1480 | '</div>'; |
| 1936 | 1481 | |
| 1937 | 1482 | // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active |
| 1938 | - var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"'; | |
| 1483 | + var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + ';"'; | |
| 1939 | 1484 | $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>'); |
| 1940 | 1485 | scrollToBottom(botId); |
| 1941 | 1486 | } |
| 1942 | 1487 | |
| @@ -1942,11 +1487,9 @@ | ||
| 1942 | 1487 | |
| 1943 | 1488 | function removeThinkingDots(botId) { |
| 1944 | 1489 | botId = botId || 'default'; |
| 1945 | 1490 | var $chatBox = getElement(botId, 'chat-box'); |
| 1946 | - // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots | |
| 1947 | 1491 | $chatBox.find('.thinking-dots').closest('.temporary-message').remove(); |
| 1948 | - $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); | |
| 1949 | 1492 | } |
| 1950 | 1493 | |
| 1951 | 1494 | // ==================================== |
| 1952 | 1495 | // TEXT FORMATTING & PROCESSING |
| @@ -1980,12 +1523,9 @@ | ||
| 1980 | 1523 | processedText = formatTextStyling(processedText); |
| 1981 | 1524 | |
| 1982 | 1525 | // Process code blocks BEFORE processing links |
| 1983 | 1526 | processedText = formatCodeBlocks(processedText); |
| 1984 | - | |
| 1985 | - // Process markdown tables BEFORE converting newlines to paragraphs | |
| 1986 | - processedText = formatMarkdownTables(processedText); | |
| 1987 | - | |
| 1527 | + | |
| 1988 | 1528 | // NOW convert to paragraphs |
| 1989 | 1529 | processedText = convertNewlinesToBreaks(processedText); |
| 1990 | 1530 | |
| 1991 | 1531 | // IMPORTANT: Handle citation-style brackets FIRST [URL] |
| @@ -1998,63 +1538,37 @@ | ||
| 1998 | 1538 | // Return as a proper link without the brackets |
| 1999 | 1539 | return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; |
| 2000 | 1540 | }); |
| 2001 | 1541 | |
| 2002 | - // Process markdown links: [text](url) and [](url) | |
| 2003 | - // Uses balanced parenthesis matching to handle URLs containing parens | |
| 2004 | - // (e.g. PDF filenames with dates like (2025-08-28).pdf) | |
| 2005 | - processedText = (function(input) { | |
| 2006 | - var result = ''; | |
| 2007 | - var i = 0; | |
| 2008 | - while (i < input.length) { | |
| 2009 | - // Look for [ at current position | |
| 2010 | - if (input[i] === '[') { | |
| 2011 | - // Find closing ] | |
| 2012 | - var closeBracket = input.indexOf(']', i + 1); | |
| 2013 | - if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') { | |
| 2014 | - result += input[i]; | |
| 2015 | - i++; | |
| 2016 | - continue; | |
| 2017 | - } | |
| 2018 | - var linkText = input.substring(i + 1, closeBracket); | |
| 2019 | - // Check if URL starts with http | |
| 2020 | - var urlStart = closeBracket + 2; | |
| 2021 | - if (!input.substring(urlStart).match(/^https?:\/\//)) { | |
| 2022 | - result += input[i]; | |
| 2023 | - i++; | |
| 2024 | - continue; | |
| 2025 | - } | |
| 2026 | - // Find balanced closing paren | |
| 2027 | - var depth = 1; | |
| 2028 | - var j = urlStart; | |
| 2029 | - while (j < input.length && depth > 0) { | |
| 2030 | - if (input[j] === '(') depth++; | |
| 2031 | - else if (input[j] === ')') depth--; | |
| 2032 | - if (depth > 0) j++; | |
| 2033 | - } | |
| 2034 | - if (depth !== 0) { | |
| 2035 | - result += input[i]; | |
| 2036 | - i++; | |
| 2037 | - continue; | |
| 2038 | - } | |
| 2039 | - var url = input.substring(urlStart, j); | |
| 2040 | - var cleanUrl = url.replace(/[\].,;!?]+$/, ''); | |
| 2041 | - var encodedUrl = safeEncodeUrl(cleanUrl); | |
| 2042 | - if (!linkText || !linkText.trim()) { | |
| 2043 | - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>'; | |
| 2044 | - } else { | |
| 2045 | - var safeText = sanitizeUserInput(linkText); | |
| 2046 | - result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>'; | |
| 2047 | - } | |
| 2048 | - i = j + 1; // Skip past the closing ) | |
| 2049 | - } else { | |
| 2050 | - result += input[i]; | |
| 2051 | - i++; | |
| 2052 | - } | |
| 1542 | + // Process proper markdown links with text: [text](url) | |
| 1543 | + // This MUST have non-empty text in the first brackets | |
| 1544 | + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g; | |
| 1545 | + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => { | |
| 1546 | + // Make sure we have actual text (not just whitespace) | |
| 1547 | + if (!text || !text.trim()) { | |
| 1548 | + // If no text, treat the URL as the text | |
| 1549 | + let cleanUrl = url.replace(/[.,;!?]+$/, ''); | |
| 1550 | + const safeUrl = safeEncodeUrl(cleanUrl); | |
| 1551 | + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; | |
| 2053 | 1552 | } |
| 2054 | - return result; | |
| 2055 | - })(processedText); | |
| 1553 | + | |
| 1554 | + // Clean the URL | |
| 1555 | + let cleanUrl = url.replace(/[\].,;!?]+$/, ''); | |
| 1556 | + const safeUrl = safeEncodeUrl(cleanUrl); | |
| 1557 | + const safeText = sanitizeUserInput(text); | |
| 1558 | + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`; | |
| 1559 | + }); | |
| 2056 | 1560 | |
| 1561 | + // Handle empty markdown links: [](url) | |
| 1562 | + // This is a specific case where there's no text | |
| 1563 | + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g; | |
| 1564 | + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => { | |
| 1565 | + let cleanUrl = url.replace(/[.,;!?]+$/, ''); | |
| 1566 | + const safeUrl = safeEncodeUrl(cleanUrl); | |
| 1567 | + // Use the URL itself as the link text | |
| 1568 | + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; | |
| 1569 | + }); | |
| 1570 | + | |
| 2057 | 1571 | // Process phone numbers: [text](tel:number) |
| 2058 | 1572 | const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g; |
| 2059 | 1573 | processedText = processedText.replace(phonePattern, (match, text, phone) => { |
| 2060 | 1574 | const safePhone = safeEncodeUrl(phone); |
| @@ -2206,78 +1720,9 @@ | ||
| 2206 | 1720 | }); |
| 2207 | 1721 | |
| 2208 | 1722 | return text; |
| 2209 | 1723 | } |
| 2210 | - | |
| 2211 | - function formatMarkdownTables(text) { | |
| 2212 | - var lines = text.split('\n'); | |
| 2213 | - var result = []; | |
| 2214 | - var i = 0; | |
| 2215 | - | |
| 2216 | - while (i < lines.length) { | |
| 2217 | - // Check for a table: current line has pipes AND next line is a separator row | |
| 2218 | - if (i + 1 < lines.length && | |
| 2219 | - lines[i].indexOf('|') !== -1 && | |
| 2220 | - /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) { | |
| 2221 | - | |
| 2222 | - var tableLines = []; | |
| 2223 | - var headerLine = lines[i]; | |
| 2224 | - var separatorLine = lines[i + 1]; | |
| 2225 | - tableLines.push(headerLine); | |
| 2226 | - tableLines.push(separatorLine); | |
| 2227 | - | |
| 2228 | - // Collect remaining table rows | |
| 2229 | - var j = i + 2; | |
| 2230 | - while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') { | |
| 2231 | - tableLines.push(lines[j]); | |
| 2232 | - j++; | |
| 2233 | - } | |
| 2234 | - | |
| 2235 | - // Parse alignment from separator row | |
| 2236 | - var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 2237 | - var alignments = sepCells.map(function(cell) { | |
| 2238 | - var trimmed = cell.trim(); | |
| 2239 | - if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center'; | |
| 2240 | - if (trimmed.charAt(trimmed.length - 1) === ':') return 'right'; | |
| 2241 | - return 'left'; | |
| 2242 | - }); | |
| 2243 | - | |
| 2244 | - // Build HTML table | |
| 2245 | - var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">'; | |
| 2246 | - | |
| 2247 | - // Header row | |
| 2248 | - var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 2249 | - html += '<thead><tr>'; | |
| 2250 | - headerCells.forEach(function(cell, idx) { | |
| 2251 | - var align = alignments[idx] || 'left'; | |
| 2252 | - html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>'; | |
| 2253 | - }); | |
| 2254 | - html += '</tr></thead>'; | |
| 2255 | - | |
| 2256 | - // Body rows | |
| 2257 | - html += '<tbody>'; | |
| 2258 | - for (var r = 2; r < tableLines.length; r++) { | |
| 2259 | - var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; }); | |
| 2260 | - html += '<tr>'; | |
| 2261 | - rowCells.forEach(function(cell, idx) { | |
| 2262 | - var align = alignments[idx] || 'left'; | |
| 2263 | - html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>'; | |
| 2264 | - }); | |
| 2265 | - html += '</tr>'; | |
| 2266 | - } | |
| 2267 | - html += '</tbody></table></div>'; | |
| 2268 | - | |
| 2269 | - result.push(html); | |
| 2270 | - i = j; | |
| 2271 | - } else { | |
| 2272 | - result.push(lines[i]); | |
| 2273 | - i++; | |
| 2274 | - } | |
| 2275 | - } | |
| 2276 | - | |
| 2277 | - return result.join('\n'); | |
| 2278 | - } | |
| 2279 | - | |
| 1724 | + | |
| 2280 | 1725 | function sanitizeUserInput(text) { |
| 2281 | 1726 | const div = document.createElement('div'); |
| 2282 | 1727 | div.textContent = text; |
| 2283 | 1728 | return div.innerHTML; |
| @@ -2348,14 +1793,13 @@ | ||
| 2348 | 1793 | requestAnimationFrame(smoothScroll); |
| 2349 | 1794 | } |
| 2350 | 1795 | } |
| 2351 | 1796 | |
| 2352 | - function scrollElementToTop(element, botId, topOffset) { | |
| 1797 | + function scrollElementToTop(element, botId) { | |
| 2353 | 1798 | botId = botId || 'default'; |
| 2354 | - topOffset = (typeof topOffset === 'number') ? topOffset : 2; | |
| 2355 | 1799 | var chatBox = getElement(botId, 'chat-box'); |
| 2356 | 1800 | var elementTop = element.position().top + chatBox.scrollTop(); |
| 2357 | - chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500); | |
| 1801 | + chatBox.animate({ scrollTop: elementTop }, 500); | |
| 2358 | 1802 | } |
| 2359 | 1803 | |
| 2360 | 1804 | function showChatWidget(botId) { |
| 2361 | 1805 | botId = botId || 'default'; |
| @@ -2499,12 +1943,15 @@ | ||
| 2499 | 1943 | // LIVE AGENT FUNCTIONALITY |
| 2500 | 1944 | // ==================================== |
| 2501 | 1945 | |
| 2502 | 1946 | function startPolling(botId) { |
| 1947 | + console.log('[MxChat] startPolling called for botId:', botId); | |
| 2503 | 1948 | botId = botId || 'default'; |
| 2504 | 1949 | var instance = MxChatInstances.get(botId); |
| 2505 | 1950 | // Clear any existing interval first |
| 2506 | 1951 | stopPolling(botId); |
| 1952 | + // Start new polling interval | |
| 1953 | + console.log('[MxChat] Starting polling interval (5s) for botId:', botId); | |
| 2507 | 1954 | instance.pollingInterval = setInterval(function() { |
| 2508 | 1955 | checkForAgentMessages(botId); |
| 2509 | 1956 | }, 5000); |
| 2510 | 1957 | } |
| @@ -2509,17 +1956,20 @@ | ||
| 2509 | 1956 | }, 5000); |
| 2510 | 1957 | } |
| 2511 | 1958 | |
| 2512 | 1959 | function stopPolling(botId) { |
| 1960 | + console.log('[MxChat] stopPolling called for botId:', botId); | |
| 2513 | 1961 | botId = botId || 'default'; |
| 2514 | 1962 | var instance = MxChatInstances.get(botId); |
| 2515 | 1963 | if (instance.pollingInterval) { |
| 2516 | 1964 | clearInterval(instance.pollingInterval); |
| 2517 | 1965 | instance.pollingInterval = null; |
| 1966 | + console.log('[MxChat] Polling stopped for botId:', botId); | |
| 2518 | 1967 | } |
| 2519 | 1968 | } |
| 2520 | 1969 | |
| 2521 | 1970 | function checkForAgentMessages(botId) { |
| 1971 | + console.log('[MxChat] checkForAgentMessages called for botId:', botId); | |
| 2522 | 1972 | botId = botId || 'default'; |
| 2523 | 1973 | var instance = MxChatInstances.get(botId); |
| 2524 | 1974 | const sessionId = getChatSession(botId); |
| 2525 | 1975 | $.ajax({ |
| @@ -2545,12 +1995,8 @@ | ||
| 2545 | 1995 | instance.processedMessageIds.add(message.id); |
| 2546 | 1996 | } |
| 2547 | 1997 | }); |
| 2548 | 1998 | |
| 2549 | - if (hasNewMessage) { | |
| 2550 | - enableChatInput(botId); | |
| 2551 | - } | |
| 2552 | - | |
| 2553 | 1999 | var $floatingChatbot = getElement(botId, 'floating-chatbot'); |
| 2554 | 2000 | if (hasNewMessage && $floatingChatbot.hasClass('hidden')) { |
| 2555 | 2001 | showNotification(botId); |
| 2556 | 2002 | } |
| @@ -2556,13 +2002,8 @@ | ||
| 2556 | 2002 | } |
| 2557 | 2003 | |
| 2558 | 2004 | scrollToBottom(botId, true); |
| 2559 | 2005 | } |
| 2560 | - | |
| 2561 | - // Handle chat mode transitions (e.g. agent ended chat via !endchat) | |
| 2562 | - if (response.success && response.data?.chat_mode) { | |
| 2563 | - updateChatModeIndicator(response.data.chat_mode, botId); | |
| 2564 | - } | |
| 2565 | 2006 | }, |
| 2566 | 2007 | error: function (xhr, status, error) { |
| 2567 | 2008 | // Polling error - silently continue |
| 2568 | 2009 | } |
| @@ -2572,29 +2013,20 @@ | ||
| 2572 | 2013 | // ==================================== |
| 2573 | 2014 | // CHAT HISTORY & PERSISTENCE |
| 2574 | 2015 | // ==================================== |
| 2575 | 2016 | |
| 2576 | -function loadChatHistory(botId, onComplete) { | |
| 2017 | +function loadChatHistory(botId) { | |
| 2577 | 2018 | botId = botId || 'default'; |
| 2578 | 2019 | var instance = MxChatInstances.get(botId); |
| 2579 | 2020 | |
| 2580 | 2021 | // Prevent duplicate loading |
| 2581 | 2022 | if (instance.chatHistoryLoaded) { |
| 2582 | - if (onComplete) onComplete(); | |
| 2583 | 2023 | return; |
| 2584 | 2024 | } |
| 2585 | 2025 | |
| 2586 | - // Use getChatSession which returns null if no session exists (does NOT create one) | |
| 2587 | 2026 | var sessionId = getChatSession(botId); |
| 2588 | 2027 | var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; |
| 2589 | 2028 | |
| 2590 | - // No session yet — nothing to load. History will load after first message via ensureSession. | |
| 2591 | - if (!sessionId) { | |
| 2592 | - instance.chatHistoryLoaded = true; | |
| 2593 | - if (onComplete) onComplete(); | |
| 2594 | - return; | |
| 2595 | - } | |
| 2596 | - | |
| 2597 | 2029 | if (chatPersistenceEnabled && sessionId) { |
| 2598 | 2030 | $.ajax({ |
| 2599 | 2031 | url: mxchatChat.ajax_url, |
| 2600 | 2032 | type: 'POST', |
| @@ -2605,12 +2037,11 @@ | ||
| 2605 | 2037 | }, |
| 2606 | 2038 | success: function(response) { |
| 2607 | 2039 | // Handle session reset (IP changed while user was away) |
| 2608 | 2040 | if (response.success === false && response.data && response.data.action === 'reset_session') { |
| 2609 | - // Silent reset — new session but don't clear UI | |
| 2610 | - MxChatInstances.silentResetSession(botId); | |
| 2041 | + // Silently reset session - user will start fresh | |
| 2042 | + resetChatSession(botId); | |
| 2611 | 2043 | instance.chatHistoryLoaded = true; // Prevent retry loop |
| 2612 | - if (onComplete) onComplete(); | |
| 2613 | 2044 | return; |
| 2614 | 2045 | } |
| 2615 | 2046 | |
| 2616 | 2047 | // Check if the response indicates success |
| @@ -2666,19 +2097,9 @@ | ||
| 2666 | 2097 | var content = message.content; |
| 2667 | 2098 | content = content.replace(/\\'/g, "'").replace(/\\"/g, '"'); |
| 2668 | 2099 | content = decodeHTMLEntities(content); |
| 2669 | 2100 | |
| 2670 | - // Skip linkify for messages containing structured HTML | |
| 2671 | - // (forms, product cards, galleries, etc.) to avoid | |
| 2672 | - // markdown formatting corrupting HTML attributes | |
| 2673 | - // (e.g. underscores in name="field_name" becoming <em> tags) | |
| 2674 | - if (content.includes("mxchat-product-card") || | |
| 2675 | - content.includes("mxchat-image-gallery") || | |
| 2676 | - content.includes("mxchat-featured-products") || | |
| 2677 | - content.includes("<form") || | |
| 2678 | - content.includes("<input") || | |
| 2679 | - content.includes("<select") || | |
| 2680 | - content.includes("<textarea")) { | |
| 2101 | + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) { | |
| 2681 | 2102 | messageElement.html(content); |
| 2682 | 2103 | } else { |
| 2683 | 2104 | var formattedContent = linkify(content); |
| 2684 | 2105 | messageElement.html(formattedContent); |
| @@ -2718,17 +2139,13 @@ | ||
| 2718 | 2139 | instance.chatHistoryLoaded = true; |
| 2719 | 2140 | } |
| 2720 | 2141 | } |
| 2721 | 2142 | } |
| 2722 | - if (onComplete) onComplete(); | |
| 2723 | 2143 | }, |
| 2724 | 2144 | error: function(xhr, status, error) { |
| 2725 | 2145 | // Error loading chat history - silently continue |
| 2726 | - if (onComplete) onComplete(); | |
| 2727 | 2146 | } |
| 2728 | 2147 | }); |
| 2729 | - } else { | |
| 2730 | - if (onComplete) onComplete(); | |
| 2731 | 2148 | } |
| 2732 | 2149 | } |
| 2733 | 2150 | |
| 2734 | 2151 | |
| @@ -2904,35 +2321,45 @@ | ||
| 2904 | 2321 | // ==================================== |
| 2905 | 2322 | |
| 2906 | 2323 | function checkPreChatDismissal(botId) { |
| 2907 | 2324 | botId = botId || 'default'; |
| 2908 | - try { | |
| 2909 | - var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId); | |
| 2910 | - if (dismissedAt) { | |
| 2911 | - // Re-show after 24 hours | |
| 2912 | - var elapsed = Date.now() - parseInt(dismissedAt, 10); | |
| 2913 | - if (elapsed < 86400000) { | |
| 2325 | + $.ajax({ | |
| 2326 | + url: mxchatChat.ajax_url, | |
| 2327 | + type: 'POST', | |
| 2328 | + data: { | |
| 2329 | + action: 'mxchat_check_pre_chat_message_status', | |
| 2330 | + _ajax_nonce: mxchatChat.nonce | |
| 2331 | + }, | |
| 2332 | + success: function(response) { | |
| 2333 | + if (response.success && !response.data.dismissed) { | |
| 2334 | + getElement(botId, 'pre-chat-message').fadeIn(250); | |
| 2335 | + } else { | |
| 2914 | 2336 | getElement(botId, 'pre-chat-message').hide(); |
| 2915 | - return; | |
| 2916 | 2337 | } |
| 2917 | - // Expired — clear and show again | |
| 2918 | - localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId); | |
| 2338 | + }, | |
| 2339 | + error: function() { | |
| 2340 | + // Error checking pre-chat dismissal - silently continue | |
| 2919 | 2341 | } |
| 2920 | - getElement(botId, 'pre-chat-message').fadeIn(250); | |
| 2921 | - } catch (e) { | |
| 2922 | - // localStorage unavailable — show the message | |
| 2923 | - getElement(botId, 'pre-chat-message').fadeIn(250); | |
| 2924 | - } | |
| 2342 | + }); | |
| 2925 | 2343 | } |
| 2926 | 2344 | |
| 2927 | 2345 | function handlePreChatDismissal(botId) { |
| 2928 | 2346 | botId = botId || 'default'; |
| 2929 | 2347 | getElement(botId, 'pre-chat-message').fadeOut(200); |
| 2930 | - try { | |
| 2931 | - localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now())); | |
| 2932 | - } catch (e) { | |
| 2933 | - // localStorage unavailable — dismissal won't persist | |
| 2934 | - } | |
| 2348 | + $.ajax({ | |
| 2349 | + url: mxchatChat.ajax_url, | |
| 2350 | + type: 'POST', | |
| 2351 | + data: { | |
| 2352 | + action: 'mxchat_dismiss_pre_chat_message', | |
| 2353 | + _ajax_nonce: mxchatChat.nonce | |
| 2354 | + }, | |
| 2355 | + success: function() { | |
| 2356 | + $('#pre-chat-message').hide(); | |
| 2357 | + }, | |
| 2358 | + error: function() { | |
| 2359 | + // Error dismissing pre-chat message - silently continue | |
| 2360 | + } | |
| 2361 | + }); | |
| 2935 | 2362 | } |
| 2936 | 2363 | |
| 2937 | 2364 | |
| 2938 | 2365 | // ==================================== |
| @@ -2987,14 +2414,9 @@ | ||
| 2987 | 2414 | collapseQuickQuestions(botId); |
| 2988 | 2415 | }); |
| 2989 | 2416 | |
| 2990 | 2417 | // Chatbot visibility toggle handlers - use class selector for multi-instance support |
| 2991 | - // Handles click + Enter/Space keypresses for keyboard accessibility (WCAG 2.1 SC 2.1.1). | |
| 2992 | - $(document).on('click keydown', '.floating-chatbot-button', function(e) { | |
| 2993 | - if (e.type === 'keydown') { | |
| 2994 | - if (e.key !== 'Enter' && e.key !== ' ' && e.key !== 'Spacebar') return; | |
| 2995 | - e.preventDefault(); | |
| 2996 | - } | |
| 2418 | + $(document).on('click', '.floating-chatbot-button', function() { | |
| 2997 | 2419 | var botId = getBotIdFromElement(this); |
| 2998 | 2420 | var $chatbot = getElement(botId, 'floating-chatbot'); |
| 2999 | 2421 | var $badge = getElement(botId, 'chat-notification-badge'); |
| 3000 | 2422 | var $preChat = getElement(botId, 'pre-chat-message'); |
| @@ -2999,83 +2421,35 @@ | ||
| 2999 | 2421 | var $badge = getElement(botId, 'chat-notification-badge'); |
| 3000 | 2422 | var $preChat = getElement(botId, 'pre-chat-message'); |
| 3001 | 2423 | |
| 3002 | 2424 | if ($chatbot.hasClass('hidden')) { |
| 3003 | - $chatbot.removeClass('hidden').addClass('visible') | |
| 3004 | - .attr('aria-modal', 'true').attr('role', 'dialog'); | |
| 3005 | - $(this).addClass('hidden').attr('aria-expanded', 'true'); | |
| 2425 | + $chatbot.removeClass('hidden').addClass('visible'); | |
| 2426 | + $(this).addClass('hidden'); | |
| 3006 | 2427 | $badge.hide(); // Hide notification when opening chat |
| 3007 | 2428 | disableScroll(); |
| 3008 | 2429 | $preChat.fadeOut(250); |
| 3009 | - | |
| 3010 | - // Load chat history for returning visitors (persistence) | |
| 3011 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 3012 | - if (chatPersistenceEnabled) { | |
| 3013 | - MxChatInstances.ensureSession(botId); | |
| 3014 | - } | |
| 3015 | - | |
| 3016 | - // Deferred email check — only on first widget open | |
| 3017 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3018 | - var instance = MxChatInstances.get(botId); | |
| 3019 | - if (emailBlocker && !instance.emailCheckDone) { | |
| 3020 | - instance.emailCheckDone = true; | |
| 3021 | - resolveEmailState(botId); | |
| 3022 | - } else if (!emailBlocker) { | |
| 3023 | - // No email collection — still route through showChatContainerForBot | |
| 3024 | - // so the loader is shown while chat history loads | |
| 3025 | - showChatContainerForBot(botId); | |
| 3026 | - } | |
| 3027 | - | |
| 3028 | - // Move keyboard focus into the message input after the open transition. | |
| 3029 | - setTimeout(function() { | |
| 3030 | - var chatInput = getElementDOM(botId, 'chat-input'); | |
| 3031 | - if (chatInput && !chatInput.disabled) { | |
| 3032 | - try { chatInput.focus({ preventScroll: true }); } catch (err) { chatInput.focus(); } | |
| 3033 | - } | |
| 3034 | - }, 300); | |
| 3035 | 2430 | } else { |
| 3036 | - $chatbot.removeClass('visible').addClass('hidden').removeAttr('aria-modal'); | |
| 3037 | - $(this).removeClass('hidden').attr('aria-expanded', 'false'); | |
| 2431 | + $chatbot.removeClass('visible').addClass('hidden'); | |
| 2432 | + $(this).removeClass('hidden'); | |
| 3038 | 2433 | enableScroll(); |
| 3039 | 2434 | checkPreChatDismissal(botId); |
| 3040 | 2435 | } |
| 3041 | 2436 | }); |
| 3042 | 2437 | |
| 3043 | - // Allow clicking anywhere on the title bar to close the chatbot. | |
| 3044 | - // Returns keyboard focus to the launcher so keyboard users don't get | |
| 3045 | - // stranded at <body> (WCAG SC 2.4.3 Focus Order). :focus-visible is | |
| 3046 | - // heuristic-based so mouse-triggered close won't show a focus ring. | |
| 2438 | + // Allow clicking anywhere on the title bar to close the chatbot | |
| 3047 | 2439 | $(document).on('click', '.chatbot-top-bar', function() { |
| 3048 | 2440 | var botId = getBotIdFromElement(this); |
| 3049 | - getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible').removeAttr('aria-modal'); | |
| 3050 | - var $launcher = getElement(botId, 'floating-chatbot-button'); | |
| 3051 | - $launcher.removeClass('hidden').attr('aria-expanded', 'false'); | |
| 2441 | + getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible'); | |
| 2442 | + getElement(botId, 'floating-chatbot-button').removeClass('hidden'); | |
| 3052 | 2443 | enableScroll(); |
| 3053 | - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ } | |
| 3054 | 2444 | }); |
| 3055 | 2445 | |
| 3056 | - // Global Escape-key handler — closes any visible chat widget and | |
| 3057 | - // returns focus to its launcher. Standard modal-dismissal pattern; | |
| 3058 | - // pairs with aria-modal="true" set on the widget when it opens. | |
| 3059 | - $(document).on('keydown', function(e) { | |
| 3060 | - if (e.key !== 'Escape' && e.key !== 'Esc') return; | |
| 3061 | - var $visible = $('.floating-chatbot.visible'); | |
| 3062 | - if (!$visible.length) return; | |
| 3063 | - e.preventDefault(); | |
| 3064 | - $visible.each(function() { | |
| 3065 | - var botId = getBotIdFromElement(this); | |
| 3066 | - $(this).addClass('hidden').removeClass('visible').removeAttr('aria-modal'); | |
| 3067 | - var $launcher = getElement(botId, 'floating-chatbot-button'); | |
| 3068 | - $launcher.removeClass('hidden').attr('aria-expanded', 'false'); | |
| 3069 | - try { $launcher.trigger('focus'); } catch (err) { /* no-op */ } | |
| 3070 | - }); | |
| 3071 | - enableScroll(); | |
| 3072 | - }); | |
| 3073 | - | |
| 3074 | 2446 | $(document).on('click', '.close-pre-chat-message', function(e) { |
| 3075 | 2447 | e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click |
| 3076 | 2448 | var botId = getBotIdFromElement(this); |
| 3077 | - handlePreChatDismissal(botId); | |
| 2449 | + getElement(botId, 'pre-chat-message').fadeOut(200, function() { | |
| 2450 | + $(this).remove(); | |
| 2451 | + }); | |
| 3078 | 2452 | }); |
| 3079 | 2453 | |
| 3080 | 2454 | |
| 3081 | 2455 | // PDF upload button handlers - use class selector |
| @@ -3116,10 +2490,8 @@ | ||
| 3116 | 2490 | const sendBtn = document.getElementById('send-button'); |
| 3117 | 2491 | const originalBtnContent = uploadBtn.innerHTML; |
| 3118 | 2492 | |
| 3119 | 2493 | try { |
| 3120 | - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f. | |
| 3121 | - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); }); | |
| 3122 | 2494 | const formData = new FormData(); |
| 3123 | 2495 | formData.append('action', 'mxchat_upload_pdf'); |
| 3124 | 2496 | formData.append('pdf_file', file); |
| 3125 | 2497 | formData.append('session_id', sessionId); |
| @@ -3183,10 +2555,8 @@ | ||
| 3183 | 2555 | const sendBtn = document.getElementById('send-button'); |
| 3184 | 2556 | const originalBtnContent = uploadBtn.innerHTML; |
| 3185 | 2557 | |
| 3186 | 2558 | try { |
| 3187 | - // Wait for page-cache nonce refresh before reading mxchatChat.nonce. See plan-c5457f. | |
| 3188 | - await new Promise(function(resolve) { refreshNonceIfNeeded(resolve); }); | |
| 3189 | 2559 | const formData = new FormData(); |
| 3190 | 2560 | formData.append('action', 'mxchat_upload_word'); |
| 3191 | 2561 | formData.append('word_file', file); |
| 3192 | 2562 | formData.append('session_id', sessionId); |
| @@ -3280,59 +2650,8 @@ | ||
| 3280 | 2650 | }); |
| 3281 | 2651 | |
| 3282 | 2652 | |
| 3283 | 2653 | // ==================================== |
| 3284 | -// INIT LOADER & CHAT CONTAINER HELPERS | |
| 3285 | -// ==================================== | |
| 3286 | -// These must be outside the email collection block so they're always available | |
| 3287 | -// (used by persistence loading even when email collection is off) | |
| 3288 | - | |
| 3289 | -function showInitLoader(botId) { | |
| 3290 | - var loader = getElementDOM(botId, 'mxchat-init-loader'); | |
| 3291 | - if (loader) loader.style.display = 'flex'; | |
| 3292 | -} | |
| 3293 | - | |
| 3294 | -function hideInitLoader(botId) { | |
| 3295 | - var loader = getElementDOM(botId, 'mxchat-init-loader'); | |
| 3296 | - if (loader) loader.style.display = 'none'; | |
| 3297 | -} | |
| 3298 | - | |
| 3299 | -function showEmailFormForBot(botId) { | |
| 3300 | - hideInitLoader(botId); | |
| 3301 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3302 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 3303 | - if (emailBlocker) emailBlocker.style.display = 'flex'; | |
| 3304 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 3305 | -} | |
| 3306 | - | |
| 3307 | -function showChatContainerForBot(botId) { | |
| 3308 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3309 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 3310 | - if (emailBlocker) emailBlocker.style.display = 'none'; | |
| 3311 | - | |
| 3312 | - var instance = MxChatInstances.get(botId); | |
| 3313 | - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; | |
| 3314 | - | |
| 3315 | - // If persistence is on and history hasn't loaded yet, show loader | |
| 3316 | - // while history loads to prevent flash of empty chat | |
| 3317 | - if (chatPersistenceEnabled && !instance.chatHistoryLoaded) { | |
| 3318 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 3319 | - showInitLoader(botId); | |
| 3320 | - loadChatHistory(botId, function() { | |
| 3321 | - hideInitLoader(botId); | |
| 3322 | - if (chatContainer) chatContainer.style.display = 'flex'; | |
| 3323 | - scrollToBottom(botId, true); | |
| 3324 | - }); | |
| 3325 | - } else { | |
| 3326 | - hideInitLoader(botId); | |
| 3327 | - if (chatContainer) chatContainer.style.display = 'flex'; | |
| 3328 | - if (typeof loadChatHistory === 'function') { | |
| 3329 | - loadChatHistory(botId); | |
| 3330 | - } | |
| 3331 | - } | |
| 3332 | -} | |
| 3333 | - | |
| 3334 | -// ==================================== | |
| 3335 | 2654 | // EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION |
| 3336 | 2655 | // ==================================== |
| 3337 | 2656 | // Only run email collection setup if it's enabled |
| 3338 | 2657 | if (mxchatChat && mxchatChat.email_collection_enabled === 'on') { |
| @@ -3368,8 +2687,28 @@ | ||
| 3368 | 2687 | `; |
| 3369 | 2688 | document.head.appendChild(style); |
| 3370 | 2689 | } |
| 3371 | 2690 | |
| 2691 | + // Helper functions for email collection (multi-instance aware) | |
| 2692 | + function showEmailFormForBot(botId) { | |
| 2693 | + var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 2694 | + var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 2695 | + if (emailBlocker) emailBlocker.style.display = 'flex'; | |
| 2696 | + if (chatContainer) chatContainer.style.display = 'none'; | |
| 2697 | + } | |
| 2698 | + | |
| 2699 | + function showChatContainerForBot(botId) { | |
| 2700 | + var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 2701 | + var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 2702 | + if (emailBlocker) emailBlocker.style.display = 'none'; | |
| 2703 | + if (chatContainer) chatContainer.style.display = 'flex'; | |
| 2704 | + | |
| 2705 | + // Load chat history for this bot | |
| 2706 | + if (typeof loadChatHistory === 'function') { | |
| 2707 | + loadChatHistory(botId); | |
| 2708 | + } | |
| 2709 | + } | |
| 2710 | + | |
| 3372 | 2711 | function isValidEmailAddress(email) { |
| 3373 | 2712 | const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/; |
| 3374 | 2713 | return emailRegex.test(email.trim()) && email.length <= 254; |
| 3375 | 2714 | } |
| @@ -3491,31 +2830,11 @@ | ||
| 3491 | 2830 | existingErrors.forEach(error => error.remove()); |
| 3492 | 2831 | } |
| 3493 | 2832 | } |
| 3494 | 2833 | |
| 3495 | - // Resolve email state using server-side data when available, AJAX fallback otherwise | |
| 3496 | - function resolveEmailState(botId) { | |
| 3497 | - if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) { | |
| 3498 | - if (mxchatChat.initial_email_state.show_email_form) { | |
| 3499 | - showEmailFormForBot(botId); | |
| 3500 | - } else { | |
| 3501 | - showChatContainerForBot(botId); | |
| 3502 | - } | |
| 3503 | - } else { | |
| 3504 | - checkSessionAndEmailForBot(botId); | |
| 3505 | - } | |
| 3506 | - } | |
| 3507 | - | |
| 3508 | 2834 | function checkSessionAndEmailForBot(botId) { |
| 3509 | - const sessionId = MxChatInstances.ensureSession(botId); | |
| 2835 | + const sessionId = getChatSession(botId); | |
| 3510 | 2836 | |
| 3511 | - // Hide both panels while we check — show loader instead | |
| 3512 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3513 | - var chatContainer = getElementDOM(botId, 'chat-container'); | |
| 3514 | - if (emailBlocker) emailBlocker.style.display = 'none'; | |
| 3515 | - if (chatContainer) chatContainer.style.display = 'none'; | |
| 3516 | - showInitLoader(botId); | |
| 3517 | - | |
| 3518 | 2837 | fetch(mxchatChat.ajax_url, { |
| 3519 | 2838 | method: 'POST', |
| 3520 | 2839 | headers: { |
| 3521 | 2840 | 'Content-Type': 'application/x-www-form-urlencoded', |
| @@ -3563,9 +2882,9 @@ | ||
| 3563 | 2882 | var emailInput = getElementDOM(botId, 'user-email'); |
| 3564 | 2883 | var nameInput = getElementDOM(botId, 'user-name'); |
| 3565 | 2884 | var userEmail = emailInput ? emailInput.value.trim() : ''; |
| 3566 | 2885 | var userName = nameInput ? nameInput.value.trim() : ''; |
| 3567 | - var sessionId = MxChatInstances.ensureSession(botId); | |
| 2886 | + var sessionId = getChatSession(botId); | |
| 3568 | 2887 | |
| 3569 | 2888 | // Validate email |
| 3570 | 2889 | if (!userEmail) { |
| 3571 | 2890 | showEmailError(botId, 'Please enter your email address.'); |
| @@ -3688,27 +3007,25 @@ | ||
| 3688 | 3007 | } |
| 3689 | 3008 | }); |
| 3690 | 3009 | |
| 3691 | 3010 | // Initialize email check for all bot instances |
| 3692 | - // For floating bots: defer until widget is opened (zero passive AJAX) | |
| 3693 | - // For embedded bots: check immediately since the form is visible | |
| 3694 | 3011 | $('.mxchat-chatbot-wrapper').each(function() { |
| 3695 | 3012 | var botId = $(this).data('bot-id') || 'default'; |
| 3696 | 3013 | var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3697 | 3014 | |
| 3015 | + // Only check if email blocker exists for this bot | |
| 3698 | 3016 | if (emailBlocker) { |
| 3699 | - if (isEmbeddedBot(botId)) { | |
| 3700 | - // Embedded bots are always visible — check now | |
| 3701 | - resolveEmailState(botId); | |
| 3017 | + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) { | |
| 3018 | + if (mxchatChat.initial_email_state.show_email_form) { | |
| 3019 | + showEmailFormForBot(botId); | |
| 3020 | + } else { | |
| 3021 | + showChatContainerForBot(botId); | |
| 3022 | + } | |
| 3023 | + } else { | |
| 3024 | + setTimeout(function() { | |
| 3025 | + checkSessionAndEmailForBot(botId); | |
| 3026 | + }, 100); | |
| 3702 | 3027 | } |
| 3703 | - // Floating bots: handled in the widget open handler | |
| 3704 | - } else if (isEmbeddedBot(botId)) { | |
| 3705 | - // Embedded bot, no email collection — load history with loader | |
| 3706 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 3707 | - if (chatPersistenceEnabled) { | |
| 3708 | - MxChatInstances.ensureSession(botId); | |
| 3709 | - showChatContainerForBot(botId); | |
| 3710 | - } | |
| 3711 | 3028 | } |
| 3712 | 3029 | }); |
| 3713 | 3030 | } |
| 3714 | 3031 | |
| @@ -3718,32 +3035,39 @@ | ||
| 3718 | 3035 | var $chatbot = getElement(botId, 'floating-chatbot'); |
| 3719 | 3036 | if ($chatbot.hasClass('hidden')) { |
| 3720 | 3037 | $chatbot.removeClass('hidden').addClass('visible'); |
| 3721 | 3038 | getElement(botId, 'floating-chatbot-button').addClass('hidden'); |
| 3722 | - handlePreChatDismissal(botId); | |
| 3039 | + $(this).fadeOut(250); // Hide pre-chat message | |
| 3723 | 3040 | disableScroll(); // Disable scroll when chatbot opens |
| 3041 | + } | |
| 3042 | + }); | |
| 3724 | 3043 | |
| 3725 | - // Load chat history for returning visitors (persistence) | |
| 3726 | - var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; | |
| 3727 | - if (chatPersistenceEnabled) { | |
| 3728 | - MxChatInstances.ensureSession(botId); | |
| 3729 | - } | |
| 3044 | + // Dismiss pre-chat message via close button - handled by event delegation above at line ~2376 | |
| 3045 | + // This is a fallback for legacy support | |
| 3046 | + $(document).on('click', '.close-pre-chat-message', function() { | |
| 3047 | + var botId = getBotIdFromElement(this); | |
| 3048 | + var $preChat = getElement(botId, 'pre-chat-message'); | |
| 3049 | + $preChat.fadeOut(200); // Hide the message | |
| 3730 | 3050 | |
| 3731 | - // Deferred email check — only on first widget open | |
| 3732 | - var emailBlocker = getElementDOM(botId, 'email-blocker'); | |
| 3733 | - var instance = MxChatInstances.get(botId); | |
| 3734 | - if (emailBlocker && !instance.emailCheckDone) { | |
| 3735 | - instance.emailCheckDone = true; | |
| 3736 | - resolveEmailState(botId); | |
| 3737 | - } else if (!emailBlocker) { | |
| 3738 | - showChatContainerForBot(botId); | |
| 3051 | + // Send an AJAX request to set the transient flag for 24 hours | |
| 3052 | + $.ajax({ | |
| 3053 | + url: mxchatChat.ajax_url, | |
| 3054 | + type: 'POST', | |
| 3055 | + data: { | |
| 3056 | + action: 'mxchat_dismiss_pre_chat_message', | |
| 3057 | + _ajax_nonce: mxchatChat.nonce | |
| 3058 | + }, | |
| 3059 | + success: function() { | |
| 3060 | + // Ensure the message is hidden after dismissal | |
| 3061 | + $preChat.hide(); | |
| 3062 | + }, | |
| 3063 | + error: function() { | |
| 3064 | + // Error dismissing pre-chat message - silently continue | |
| 3739 | 3065 | } |
| 3740 | - } | |
| 3066 | + }); | |
| 3741 | 3067 | }); |
| 3742 | 3068 | |
| 3743 | - // Legacy duplicate close handler removed — handled by single event delegation above | |
| 3744 | 3069 | |
| 3745 | - | |
| 3746 | 3070 | function hasQuickQuestions(botId) { |
| 3747 | 3071 | botId = botId || 'default'; |
| 3748 | 3072 | var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); |
| 3749 | 3073 | if (!questionsContainer) return false; |
| @@ -3879,11 +3203,18 @@ | ||
| 3879 | 3203 | }); |
| 3880 | 3204 | |
| 3881 | 3205 | // Initialize when document is ready |
| 3882 | 3206 | setFullHeight(); |
| 3207 | + trackOriginatingPage(); | |
| 3883 | 3208 | |
| 3884 | - // Note: trackOriginatingPage() and loadChatHistory() are now deferred | |
| 3885 | - // until the user's first interaction via MxChatInstances.ensureSession() | |
| 3209 | + // Only load chat history if email collection is disabled | |
| 3210 | + if (mxchatChat.email_collection_enabled !== 'on') { | |
| 3211 | + // Load history for all instances | |
| 3212 | + $('.mxchat-chatbot-wrapper').each(function() { | |
| 3213 | + var botId = $(this).data('bot-id') || 'default'; | |
| 3214 | + loadChatHistory(botId); | |
| 3215 | + }); | |
| 3216 | + } | |
| 3886 | 3217 | |
| 3887 | 3218 | // Initialize chat visibility for all instances |
| 3888 | 3219 | $('.mxchat-chatbot-wrapper').each(function() { |
| 3889 | 3220 | var botId = $(this).data('bot-id') || 'default'; |
| @@ -3936,265 +3267,6 @@ | ||
| 3936 | 3267 | }, 2000); |
| 3937 | 3268 | }); |
| 3938 | 3269 | } |
| 3939 | 3270 | } |
| 3940 | -}); | |
| 3941 | - | |
| 3942 | -// ============================================================================ | |
| 3943 | -// SATISFACTION RATING (v3.2.6) | |
| 3944 | -// ============================================================================ | |
| 3945 | -// Per-session 👍/👎 prompt that appears in the chat-box after 60s of user | |
| 3946 | -// inactivity following a bot reply. One prompt per session, deduped via | |
| 3947 | -// localStorage. Disabled site-wide when mxchatChat.satisfaction_rating_enabled | |
| 3948 | -// is exactly false (default ON). | |
| 3949 | -jQuery(function($) { | |
| 3950 | - if (typeof mxchatChat === 'undefined') return; | |
| 3951 | - if (mxchatChat.satisfaction_rating_enabled === false || mxchatChat.satisfaction_rating_enabled === 'off') return; | |
| 3952 | - | |
| 3953 | - // wp_localize_script stringifies ints, so accept both number and numeric string. | |
| 3954 | - var idleRaw = mxchatChat.satisfaction_rating_idle_seconds; | |
| 3955 | - var idleSeconds = (typeof idleRaw === 'number') ? idleRaw : parseInt(idleRaw, 10); | |
| 3956 | - if (!isFinite(idleSeconds)) idleSeconds = 60; | |
| 3957 | - if (idleSeconds < 5) idleSeconds = 5; | |
| 3958 | - if (idleSeconds > 600) idleSeconds = 600; | |
| 3959 | - var IDLE_MS = idleSeconds * 1000; | |
| 3960 | - var MIN_BOT_REPLIES = 2; | |
| 3961 | - var ratingState = {}; | |
| 3962 | - | |
| 3963 | - function getState(botId) { | |
| 3964 | - if (!ratingState[botId]) { | |
| 3965 | - ratingState[botId] = { idleTimer: null, botReplies: 0, promptShown: false, dismissed: false }; | |
| 3966 | - } | |
| 3967 | - return ratingState[botId]; | |
| 3968 | - } | |
| 3969 | - | |
| 3970 | - function getSessionId(botId) { | |
| 3971 | - if (typeof MxChatInstances !== 'undefined' && MxChatInstances.getChatSession) { | |
| 3972 | - return MxChatInstances.getChatSession(botId); | |
| 3973 | - } | |
| 3974 | - return null; | |
| 3975 | - } | |
| 3976 | - | |
| 3977 | - function isAlreadyRated(sessionId) { | |
| 3978 | - if (!sessionId) return false; | |
| 3979 | - try { return localStorage.getItem('mxchat_rated:' + sessionId) === '1'; } catch (e) { return false; } | |
| 3980 | - } | |
| 3981 | - | |
| 3982 | - function markRated(sessionId) { | |
| 3983 | - if (!sessionId) return; | |
| 3984 | - try { localStorage.setItem('mxchat_rated:' + sessionId, '1'); } catch (e) {} | |
| 3985 | - } | |
| 3986 | - | |
| 3987 | - function esc(s) { | |
| 3988 | - return String(s == null ? '' : s) | |
| 3989 | - .replace(/&/g, '&').replace(/</g, '<').replace(/>/g, '>') | |
| 3990 | - .replace(/"/g, '"').replace(/'/g, '''); | |
| 3991 | - } | |
| 3992 | - | |
| 3993 | - // Mirror shouldSkipInlineColors so rating bubbles defer to AI-theme CSS. | |
| 3994 | - function ratingSkipInlineColors(botId) { | |
| 3995 | - if (mxchatChat.skip_inline_colors) return true; | |
| 3996 | - var botAssignments = mxchatChat.bot_theme_assignments || {}; | |
| 3997 | - return botAssignments.hasOwnProperty(botId); | |
| 3998 | - } | |
| 3999 | - | |
| 4000 | - function botBubbleStyleAttr(botId) { | |
| 4001 | - if (ratingSkipInlineColors(botId)) return ''; | |
| 4002 | - var bg = mxchatChat.bot_message_bg_color; | |
| 4003 | - var fg = mxchatChat.bot_message_font_color; | |
| 4004 | - if (!bg && !fg) return ''; | |
| 4005 | - return ' style="background-color: ' + esc(bg || '') + '; color: ' + esc(fg || '') + ';"'; | |
| 4006 | - } | |
| 4007 | - | |
| 4008 | - function copy(key) { | |
| 4009 | - var c = mxchatChat.satisfaction_rating_copy || {}; | |
| 4010 | - var d = { | |
| 4011 | - question: 'Was this helpful?', | |
| 4012 | - helpful: 'Helpful', | |
| 4013 | - not_helpful: 'Not helpful', | |
| 4014 | - dismiss: 'Dismiss', | |
| 4015 | - thanks: 'Thanks! Anything we should improve? (optional)', | |
| 4016 | - placeholder: 'Tell us what could be better…', | |
| 4017 | - send: 'Send', | |
| 4018 | - skip: 'Skip', | |
| 4019 | - saved: 'Thanks for the feedback.' | |
| 4020 | - }; | |
| 4021 | - return c[key] || d[key]; | |
| 4022 | - } | |
| 4023 | - | |
| 4024 | - function thumbUpSvg() { | |
| 4025 | - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M7.493 18.75c-.425 0-.82-.236-.975-.632A7.48 7.48 0 0 1 6 15.375c0-1.75.599-3.358 1.602-4.634.151-.192.373-.309.6-.397.473-.183.89-.514 1.212-.924a9.042 9.042 0 0 1 2.861-2.4c.723-.384 1.35-.956 1.653-1.715a4.498 4.498 0 0 0 .322-1.672V2.75A.75.75 0 0 1 15 2a2.25 2.25 0 0 1 2.25 2.25c0 1.152-.26 2.243-.723 3.218-.266.558.107 1.282.725 1.282h3.126c1.026 0 1.945.694 2.054 1.715.045.422.068.85.068 1.285a11.95 11.95 0 0 1-2.649 7.521c-.388.482-.987.729-1.605.729H14.23c-.483 0-.964-.078-1.423-.23l-3.114-1.04a4.501 4.501 0 0 0-1.423-.23h-.777Z"/><path d="M2.331 10.977a11.969 11.969 0 0 0-.831 4.398 12 12 0 0 0 .52 3.507c.26.85 1.084 1.368 1.973 1.368H4.9c.445 0 .72-.498.523-.898a8.963 8.963 0 0 1-.924-3.977c0-1.708.476-3.305 1.302-4.666.245-.403-.028-.959-.5-.959H4.25c-.832 0-1.612.453-1.918 1.227Z"/></svg>'; | |
| 4026 | - } | |
| 4027 | - function thumbDownSvg() { | |
| 4028 | - return '<svg viewBox="0 0 24 24" width="18" height="18" fill="currentColor" aria-hidden="true"><path d="M15.73 5.25h1.035A7.465 7.465 0 0 1 18 9.375a7.465 7.465 0 0 1-1.235 4.125h-.148c-.806 0-1.534.446-2.031 1.08a9.04 9.04 0 0 1-2.861 2.4c-.723.384-1.35.956-1.653 1.715a4.498 4.498 0 0 0-.322 1.672V21a.75.75 0 0 1-.75.75 2.25 2.25 0 0 1-2.25-2.25c0-1.152.26-2.243.723-3.218.266-.558-.107-1.282-.725-1.282H3.622c-1.026 0-1.945-.694-2.054-1.715A12.137 12.137 0 0 1 1.5 12c0-2.848.992-5.464 2.649-7.521C4.537 3.997 5.136 3.75 5.754 3.75h4.541c.483 0 .964.078 1.423.23l3.114 1.04c.46.152.94.23 1.423.23Z"/><path d="M21.669 13.023c.536-1.362.831-2.845.831-4.398 0-1.22-.182-2.398-.52-3.507-.26-.85-1.084-1.368-1.973-1.368H19.1c-.445 0-.72.498-.523.898.591 1.2.924 2.55.924 3.977a8.958 8.958 0 0 1-1.302 4.666c-.245.403.028.959.5.959h1.053c.832 0 1.612-.453 1.918-1.227Z"/></svg>'; | |
| 4029 | - } | |
| 4030 | - | |
| 4031 | - function buildPromptHtml(botId) { | |
| 4032 | - var styleAttr = botBubbleStyleAttr(botId); | |
| 4033 | - return '' | |
| 4034 | - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>' | |
| 4035 | - + '<div class="mxchat-rating-prompt" data-bot-id="' + esc(botId) + '" role="group" aria-label="' + esc(copy('question')) + '">' | |
| 4036 | - + '<div class="mxchat-rating-question">' + esc(copy('question')) + '</div>' | |
| 4037 | - + '<div class="mxchat-rating-actions">' | |
| 4038 | - + '<span class="mxchat-rating-buttons">' | |
| 4039 | - + '<button type="button" class="mxchat-rating-btn" data-rating="1" aria-label="' + esc(copy('helpful')) + '">' + thumbUpSvg() + '</button>' | |
| 4040 | - + '<button type="button" class="mxchat-rating-btn" data-rating="-1" aria-label="' + esc(copy('not_helpful')) + '">' + thumbDownSvg() + '</button>' | |
| 4041 | - + '</span>' | |
| 4042 | - + '<button type="button" class="mxchat-rating-dismiss" aria-label="' + esc(copy('dismiss')) + '">×</button>' | |
| 4043 | - + '</div>' | |
| 4044 | - + '</div>' | |
| 4045 | - + '</div>'; | |
| 4046 | - } | |
| 4047 | - | |
| 4048 | - function buildFeedbackHtml(botId, rating) { | |
| 4049 | - var styleAttr = botBubbleStyleAttr(botId); | |
| 4050 | - return '' | |
| 4051 | - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>' | |
| 4052 | - + '<div class="mxchat-rating-feedback" data-bot-id="' + esc(botId) + '" data-rating="' + esc(String(rating)) + '">' | |
| 4053 | - + '<div class="mxchat-rating-feedback-label">' + esc(copy('thanks')) + '</div>' | |
| 4054 | - + '<textarea class="mxchat-rating-feedback-input" maxlength="500" placeholder="' + esc(copy('placeholder')) + '" rows="2"></textarea>' | |
| 4055 | - + '<div class="mxchat-rating-feedback-actions">' | |
| 4056 | - + '<button type="button" class="mxchat-rating-skip">' + esc(copy('skip')) + '</button>' | |
| 4057 | - + '<button type="button" class="mxchat-rating-submit">' + esc(copy('send')) + '</button>' | |
| 4058 | - + '</div>' | |
| 4059 | - + '</div>' | |
| 4060 | - + '</div>'; | |
| 4061 | - } | |
| 4062 | - | |
| 4063 | - function buildSavedHtml(botId) { | |
| 4064 | - var styleAttr = botBubbleStyleAttr(botId); | |
| 4065 | - return '' | |
| 4066 | - + '<div class="bot-message mxchat-rating-bot-bubble"' + styleAttr + '>' | |
| 4067 | - + '<div class="mxchat-rating-saved">' + esc(copy('saved')) + '</div>' | |
| 4068 | - + '</div>'; | |
| 4069 | - } | |
| 4070 | - | |
| 4071 | - function getChatBoxByBotId(botId) { | |
| 4072 | - var $byId = $('#chat-box-' + botId); | |
| 4073 | - if ($byId.length) return $byId.first(); | |
| 4074 | - return $('.chat-box').first(); | |
| 4075 | - } | |
| 4076 | - | |
| 4077 | - function scrollChatBoxToBottom($chatBox) { | |
| 4078 | - if (!$chatBox || !$chatBox.length) return; | |
| 4079 | - $chatBox.scrollTop($chatBox[0].scrollHeight); | |
| 4080 | - } | |
| 4081 | - | |
| 4082 | - function showPrompt(botId) { | |
| 4083 | - var s = getState(botId); | |
| 4084 | - if (s.promptShown || s.dismissed) return; | |
| 4085 | - var sessionId = getSessionId(botId); | |
| 4086 | - if (!sessionId) return; | |
| 4087 | - if (isAlreadyRated(sessionId)) { s.promptShown = true; return; } | |
| 4088 | - var $chatBox = getChatBoxByBotId(botId); | |
| 4089 | - if (!$chatBox.length) return; | |
| 4090 | - if ($chatBox.find('.mxchat-rating-prompt').length) { s.promptShown = true; return; } | |
| 4091 | - $chatBox.append(buildPromptHtml(botId)); | |
| 4092 | - s.promptShown = true; | |
| 4093 | - scrollChatBoxToBottom($chatBox); | |
| 4094 | - } | |
| 4095 | - | |
| 4096 | - function submitRating(botId, rating, feedback) { | |
| 4097 | - var sessionId = getSessionId(botId); | |
| 4098 | - if (!sessionId) return; | |
| 4099 | - $.post(mxchatChat.ajax_url, { | |
| 4100 | - action: 'mxchat_save_rating', | |
| 4101 | - session_id: sessionId, | |
| 4102 | - bot_id: botId, | |
| 4103 | - rating: rating, | |
| 4104 | - feedback: feedback || '' | |
| 4105 | - }); | |
| 4106 | - markRated(sessionId); | |
| 4107 | - } | |
| 4108 | - | |
| 4109 | - function onBotReply(botId) { | |
| 4110 | - var s = getState(botId); | |
| 4111 | - s.botReplies += 1; | |
| 4112 | - if (s.promptShown || s.dismissed) return; | |
| 4113 | - var sessionId = getSessionId(botId); | |
| 4114 | - if (sessionId && isAlreadyRated(sessionId)) { s.promptShown = true; return; } | |
| 4115 | - if (s.botReplies < MIN_BOT_REPLIES) return; | |
| 4116 | - if (s.idleTimer) clearTimeout(s.idleTimer); | |
| 4117 | - s.idleTimer = setTimeout(function() { showPrompt(botId); }, IDLE_MS); | |
| 4118 | - } | |
| 4119 | - | |
| 4120 | - function onUserMessage(botId) { | |
| 4121 | - var s = getState(botId); | |
| 4122 | - if (s.idleTimer) { clearTimeout(s.idleTimer); s.idleTimer = null; } | |
| 4123 | - } | |
| 4124 | - | |
| 4125 | - function botIdFromChatBox(el) { | |
| 4126 | - var id = el && el.id ? el.id : ''; | |
| 4127 | - return id.indexOf('chat-box-') === 0 ? id.substring('chat-box-'.length) : 'default'; | |
| 4128 | - } | |
| 4129 | - | |
| 4130 | - function setupObserver(chatBox) { | |
| 4131 | - var botId = botIdFromChatBox(chatBox); | |
| 4132 | - try { | |
| 4133 | - var observer = new MutationObserver(function(mutations) { | |
| 4134 | - mutations.forEach(function(m) { | |
| 4135 | - for (var i = 0; i < m.addedNodes.length; i++) { | |
| 4136 | - var node = m.addedNodes[i]; | |
| 4137 | - if (!node || node.nodeType !== 1) continue; | |
| 4138 | - var $n = $(node); | |
| 4139 | - if ($n.hasClass('mxchat-rating-bot-bubble') || $n.hasClass('mxchat-rating-prompt') || $n.hasClass('mxchat-rating-feedback') || $n.hasClass('mxchat-rating-saved')) continue; | |
| 4140 | - if ($n.hasClass('bot-message')) onBotReply(botId); // count at insert time — streaming providers append with .temporary-message first, then remove later (childList observer can't see attr changes) | |
| 4141 | - else if ($n.hasClass('user-message')) onUserMessage(botId); | |
| 4142 | - } | |
| 4143 | - }); | |
| 4144 | - }); | |
| 4145 | - observer.observe(chatBox, { childList: true }); | |
| 4146 | - } catch (e) { /* noop */ } | |
| 4147 | - } | |
| 4148 | - | |
| 4149 | - $('.chat-box').each(function() { setupObserver(this); }); | |
| 4150 | - | |
| 4151 | - $(document).on('click', '.mxchat-rating-btn', function(e) { | |
| 4152 | - e.preventDefault(); | |
| 4153 | - var $btn = $(this); | |
| 4154 | - var $prompt = $btn.closest('.mxchat-rating-prompt'); | |
| 4155 | - var $wrap = $btn.closest('.mxchat-rating-bot-bubble'); | |
| 4156 | - var botId = $prompt.data('bot-id') || 'default'; | |
| 4157 | - var rating = parseInt($btn.attr('data-rating'), 10); | |
| 4158 | - if (rating !== 1 && rating !== -1) return; | |
| 4159 | - submitRating(botId, rating, ''); | |
| 4160 | - ($wrap.length ? $wrap : $prompt).replaceWith(buildFeedbackHtml(botId, rating)); | |
| 4161 | - scrollChatBoxToBottom(getChatBoxByBotId(botId)); | |
| 4162 | - }); | |
| 4163 | - | |
| 4164 | - $(document).on('click', '.mxchat-rating-dismiss', function(e) { | |
| 4165 | - e.preventDefault(); | |
| 4166 | - var $prompt = $(this).closest('.mxchat-rating-prompt'); | |
| 4167 | - var $wrap = $(this).closest('.mxchat-rating-bot-bubble'); | |
| 4168 | - var botId = $prompt.data('bot-id') || 'default'; | |
| 4169 | - var s = getState(botId); | |
| 4170 | - s.dismissed = true; | |
| 4171 | - markRated(getSessionId(botId)); | |
| 4172 | - ($wrap.length ? $wrap : $prompt).remove(); | |
| 4173 | - }); | |
| 4174 | - | |
| 4175 | - function closeFeedback($fb) { | |
| 4176 | - var botId = $fb.data('bot-id') || 'default'; | |
| 4177 | - var $wrap = $fb.closest('.mxchat-rating-bot-bubble'); | |
| 4178 | - ($wrap.length ? $wrap : $fb).replaceWith(buildSavedHtml(botId)); | |
| 4179 | - scrollChatBoxToBottom(getChatBoxByBotId(botId)); | |
| 4180 | - } | |
| 4181 | - | |
| 4182 | - $(document).on('click', '.mxchat-rating-skip', function(e) { | |
| 4183 | - e.preventDefault(); | |
| 4184 | - closeFeedback($(this).closest('.mxchat-rating-feedback')); | |
| 4185 | - }); | |
| 4186 | - | |
| 4187 | - $(document).on('click', '.mxchat-rating-submit', function(e) { | |
| 4188 | - e.preventDefault(); | |
| 4189 | - var $fb = $(this).closest('.mxchat-rating-feedback'); | |
| 4190 | - var botId = $fb.data('bot-id') || 'default'; | |
| 4191 | - var rating = parseInt($fb.attr('data-rating'), 10); | |
| 4192 | - if (rating !== 1 && rating !== -1) { closeFeedback($fb); return; } | |
| 4193 | - var text = String($fb.find('.mxchat-rating-feedback-input').val() || '').trim(); | |
| 4194 | - if (text !== '') { | |
| 4195 | - submitRating(botId, rating, text); | |
| 4196 | - } | |
| 4197 | - closeFeedback($fb); | |
| 4198 | - }); | |
| 4199 | 3271 | }); |
| 4200 | 3272 | |
