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MxChat – AI Chatbot & Content Generation for WordPress / 3.1.3
MxChat – AI Chatbot & Content Generation for WordPress v3.1.3
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← All changes | js/chat-script.js +3419 -1558 2.0.43.1.3 View file →
@@ -1,1558 +1,3419 @@
1 -jQuery(document).ready(function($) {
2 -//console.log('mxchatChat object:', mxchatChat);
3 -//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 -// Add these variables at the top of your chat-script.js file
5 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 -
7 - // Initialize color settings
8 - var userMessageBgColor = mxchatChat.user_message_bg_color;
9 - var userMessageFontColor = mxchatChat.user_message_font_color;
10 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 - var botMessageFontColor = mxchatChat.bot_message_font_color;
12 - // Add live agent message colors
13 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 -
16 -
17 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 - let lastSeenMessageId = '';
19 - let notificationCheckInterval;
20 - let notificationBadge;
21 - // Initialize session ID
22 - var sessionId = getChatSession();
23 -
24 - let pollingInterval; // Variable to store the interval ID
25 - let processedMessageIds = new Set(); // Add this at the top with your other variables
26 -//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 -//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 - let activePdfFile = null;
29 - let activeWordFile = null;
30 -
31 -
32 -// Function to create and append notification badge
33 -// Function to create and append notification badge
34 -function createNotificationBadge() {
35 - console.log("Creating notification badge...");
36 - const chatButton = document.getElementById('floating-chatbot-button');
37 - console.log("Chat button found:", !!chatButton);
38 -
39 - if (!chatButton) return;
40 -
41 - // Remove any existing badge first
42 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 - if (existingBadge) {
44 - console.log("Removing existing badge");
45 - existingBadge.remove();
46 - }
47 -
48 - notificationBadge = document.createElement('div');
49 - notificationBadge.className = 'chat-notification-badge';
50 - notificationBadge.style.cssText = `
51 - display: none;
52 - position: absolute;
53 - top: -5px;
54 - right: -5px;
55 - background-color: red;
56 - color: white;
57 - border-radius: 50%;
58 - padding: 4px 8px;
59 - font-size: 12px;
60 - font-weight: bold;
61 - z-index: 10001;
62 - `;
63 - chatButton.style.position = 'relative';
64 - chatButton.appendChild(notificationBadge);
65 -
66 - console.log("Notification badge created and appended:", {
67 - exists: !!notificationBadge,
68 - parent: notificationBadge?.parentNode?.id,
69 - display: notificationBadge?.style?.display
70 - });
71 -}
72 -
73 -// Function to check for new messages
74 -function checkForNewMessages() {
75 - const sessionId = getChatSession();
76 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 -
78 - if (!chatPersistenceEnabled) return;
79 -
80 - $.ajax({
81 - url: mxchatChat.ajax_url,
82 - type: 'POST',
83 - data: {
84 - action: 'mxchat_check_new_messages',
85 - session_id: sessionId,
86 - last_seen_id: lastSeenMessageId,
87 - nonce: mxchatChat.nonce
88 - },
89 - success: function(response) {
90 - if (response.success && response.data.hasNewMessages) {
91 - showNotification();
92 - }
93 - }
94 - });
95 -}
96 -
97 -// Function to show notification
98 -function showNotification() {
99 - const badge = document.getElementById('chat-notification-badge');
100 - if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 - badge.style.display = 'block';
102 - badge.textContent = '1';
103 - }
104 -}
105 -
106 -function hideNotification() {
107 - const badge = document.getElementById('chat-notification-badge');
108 - if (badge) {
109 - badge.style.display = 'none';
110 - }
111 -}
112 -// Function to start notification checking
113 -function startNotificationChecking() {
114 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 - if (!chatPersistenceEnabled) return;
116 -
117 - createNotificationBadge();
118 - notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 -}
120 -
121 -// Function to stop notification checking
122 -function stopNotificationChecking() {
123 - if (notificationCheckInterval) {
124 - clearInterval(notificationCheckInterval);
125 - }
126 -}
127 -
128 -
129 -
130 -
131 -function getChatSession() {
132 - var sessionId = getCookie('mxchat_session_id');
133 - //console.log("Session ID retrieved from cookie: ", sessionId);
134 -
135 - if (!sessionId) {
136 - sessionId = generateSessionId();
137 - //console.log("Generated new session ID: ", sessionId);
138 - setChatSession(sessionId);
139 - }
140 -
141 - //console.log("Final session ID: ", sessionId);
142 - return sessionId;
143 -}
144 -
145 -function setChatSession(sessionId) {
146 - // Set the cookie with a 24-hour expiration (86400 seconds)
147 - document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 -}
149 -
150 -// Get cookie value by name
151 -function getCookie(name) {
152 - let value = "; " + document.cookie;
153 - let parts = value.split("; " + name + "=");
154 - if (parts.length == 2) return parts.pop().split(";").shift();
155 -}
156 -
157 -// Generate a new session ID
158 -function generateSessionId() {
159 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 -}
161 -
162 -// Function to send the message to the chatbot (backend)
163 -function sendMessageToChatbot(message) {
164 - var sessionId = getChatSession(); // Reuse the session ID logic
165 -
166 - // Hide the popular questions section
167 - $('#mxchat-popular-questions').hide();
168 -
169 - // Show thinking indicator (no need to append the user's message again)
170 - appendThinkingMessage();
171 - scrollToBottom();
172 -
173 - //console.log("Sending message to chatbot:", message); // Log the message
174 - //console.log("Session ID:", sessionId); // Log the session ID
175 -
176 - // Call the chatbot using the same call logic as sendMessage
177 - callMxChat(message, function(response) {
178 - // ** Ensure temporary thinking message is removed before adding new response **
179 - $('.temporary-message').remove();
180 -
181 - // Replace thinking indicator with actual response
182 - replaceLastMessage("bot", response);
183 - });
184 -}
185 -
186 -
187 -
188 -
189 -function sendMessage() {
190 - var message = $('#chat-input').val(); // Get value from textarea
191 - if (message) {
192 - appendMessage("user", message); // Append user's message
193 - $('#chat-input').val(''); // Clear the textarea
194 - $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 -
196 - // Hide the popular questions section
197 - $('#mxchat-popular-questions').hide();
198 -
199 - // Show typing indicator
200 - appendThinkingMessage();
201 - scrollToBottom();
202 -
203 - callMxChat(message, function(response) {
204 - // Replace typing indicator with actual response
205 - replaceLastMessage("bot", response);
206 - });
207 - }
208 -}
209 -
210 -
211 -
212 - // Function to append a thinking message with animation
213 - function appendThinkingMessage() {
214 - // Remove any existing thinking dots first
215 - $('.thinking-dots').remove();
216 -
217 - // Retrieve the bot message font color and background color
218 - var botMessageFontColor = mxchatChat.bot_message_font_color;
219 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 -
221 -
222 - var thinkingHtml = '<div class="thinking-dots-container">' +
223 - '<div class="thinking-dots">' +
224 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 - '</div>' +
228 - '</div>';
229 -
230 - // Append the thinking dots to the chat container (or within the temporary message div)
231 - $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 - scrollToBottom();
233 - }
234 -
235 - // Trigger send button click when "Enter" key is pressed in the textarea
236 - $('#chat-input').keypress(function(e) {
237 - if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 - e.preventDefault(); // Prevent default "Enter" behavior
239 - $('#send-button').click(); // Trigger send button click
240 - }
241 - });
242 -
243 - // Handle send button click
244 - $('#send-button').click(function() {
245 - sendMessage();
246 - });
247 -
248 - // Handle click on popular questions
249 - $('.mxchat-popular-question').on('click', function () {
250 - var question = $(this).text(); // Get the text of the clicked question
251 -
252 - // Append the question as if the user typed it
253 - appendMessage("user", question);
254 -
255 - // Send the question to the server (backend)
256 - sendMessageToChatbot(question);
257 - });
258 -
259 -
260 -// Add this new function to handle markdown headers
261 -function formatMarkdownHeaders(text) {
262 - // Handle h1 to h6 headers
263 - return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
264 - const level = hashes.length;
265 - return `<h${level} class="chat-heading">${content}</h${level}>`;
266 - });
267 -}
268 -
269 -// Update the linkify function to handle both URLs and markdown
270 -function linkify(inputText) {
271 - // First process markdown headers
272 - let processedText = formatMarkdownHeaders(inputText);
273 -
274 - // Then process links as before
275 - var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
276 - processedText = processedText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
277 -
278 - // Replace standalone URLs not already in an <a> tag
279 - var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
280 - processedText = processedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
281 -
282 - // Replace "www." prefixed URLs not already in an <a> tag
283 - var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
284 - processedText = processedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
285 -
286 - return processedText;
287 -}
288 -
289 -
290 -function scrollElementToTop(element) {
291 - var chatBox = $('#chat-box');
292 - var elementTop = element.position().top + chatBox.scrollTop();
293 - chatBox.animate({ scrollTop: elementTop }, 500);
294 -}
295 -
296 -
297 -// Optimized scrollToBottom function for instant scrolling
298 -function scrollToBottom(instant = false) {
299 - var chatBox = $('#chat-box');
300 - if (instant) {
301 - // Instantly set the scroll position to the bottom
302 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
303 - } else {
304 - // Use requestAnimationFrame for smoother scrolling if needed
305 - let start = null;
306 - const scrollHeight = chatBox.prop("scrollHeight");
307 - const initialScroll = chatBox.scrollTop();
308 - const distance = scrollHeight - initialScroll;
309 - const duration = 500; // Duration in ms
310 -
311 - function smoothScroll(timestamp) {
312 - if (!start) start = timestamp;
313 - const progress = timestamp - start;
314 - const currentScroll = initialScroll + (distance * (progress / duration));
315 - chatBox.scrollTop(currentScroll);
316 -
317 - if (progress < duration) {
318 - requestAnimationFrame(smoothScroll);
319 - } else {
320 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
321 - }
322 - }
323 -
324 - requestAnimationFrame(smoothScroll);
325 - }
326 -}
327 -
328 -
329 - // Function to format text with **bold** inside double asterisks
330 - function formatBoldText(text) {
331 - return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
332 - }
333 -
334 - // Function to convert newline characters to HTML line breaks and handle paragraph spacing
335 -function convertNewlinesToBreaks(text) {
336 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
337 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
338 -
339 - // Wrap each paragraph in <p> tags
340 - return paragraphs
341 - .map(para => `<p>${para.trim()}</p>`)
342 - .join('');
343 -}
344 - // Copy to clipboard function
345 - // Function to copy text to clipboard
346 - function copyToClipboard(text) {
347 - var tempInput = $('<input>');
348 - $('body').append(tempInput);
349 - tempInput.val(text).select();
350 - document.execCommand('copy');
351 - tempInput.remove();
352 - }
353 -
354 -
355 -function updateChatModeIndicator(mode) {
356 - const indicator = document.getElementById('chat-mode-indicator');
357 - if (indicator) {
358 - indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
359 - }
360 -
361 - // Start or stop polling based on mode
362 - if (mode === 'agent') {
363 - startPolling();
364 - } else {
365 - stopPolling();
366 - }
367 -}
368 -
369 -function callMxChat(message, callback) {
370 - $.ajax({
371 - url: mxchatChat.ajax_url,
372 - type: 'POST',
373 - dataType: 'json',
374 - data: {
375 - action: 'mxchat_handle_chat_request',
376 - message: message,
377 - session_id: getChatSession(),
378 - nonce: mxchatChat.nonce
379 - },
380 - success: function(response) {
381 - // Existing chat mode check
382 - if (response.chat_mode) {
383 - updateChatModeIndicator(response.chat_mode);
384 - }
385 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
386 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
387 - }
388 -
389 - // Add PDF filename handling
390 - if (response.data && response.data.filename) {
391 - showActivePdf(response.data.filename);
392 - activePdfFile = response.data.filename;
393 - }
394 -
395 -
396 - // Check for live agent response
397 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
398 - updateChatModeIndicator('agent');
399 - return;
400 - }
401 -
402 - // Handle other responses
403 - let responseText = response.text || '';
404 - let responseHtml = response.html || '';
405 - let responseMessage = response.message || '';
406 -
407 - if (responseText === 'You are now chatting with the AI chatbot.') {
408 - updateChatModeIndicator('ai');
409 - }
410 -
411 - // Handle the message and show notification if chat is hidden
412 - if (responseText || responseHtml || responseMessage) {
413 - // Update the messages as before
414 - if (responseText && responseHtml) {
415 - replaceLastMessage("bot", responseText, responseHtml);
416 - } else if (responseText) {
417 - replaceLastMessage("bot", responseText);
418 - } else if (responseHtml) {
419 - replaceLastMessage("bot", "", responseHtml);
420 - } else if (responseMessage) {
421 - replaceLastMessage("bot", responseMessage);
422 - }
423 -
424 - // Check if chat is hidden and show notification
425 - if ($('#floating-chatbot').hasClass('hidden')) {
426 - const badge = $('#chat-notification-badge');
427 - if (badge.length) {
428 - badge.show();
429 - }
430 - }
431 - } else {
432 - console.error("Unexpected response format:", response);
433 - replaceLastMessage("bot", "I'm sorry, something went wrong.");
434 - }
435 -
436 - if (response.message_id) {
437 - lastSeenMessageId = response.message_id;
438 - }
439 - },
440 - error: function(xhr, status, error) {
441 - replaceLastMessage("bot", "An unexpected error occurred.");
442 - }
443 - });
444 -}
445 -
446 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
447 - //console.log("Appending message. Sender:", sender, "Content:", messageText);
448 -
449 - try {
450 - // Determine styles based on sender type
451 - let messageClass, bgColor, fontColor;
452 -
453 - if (sender === "user") {
454 - messageClass = "user-message";
455 - bgColor = userMessageBgColor;
456 - fontColor = userMessageFontColor;
457 - } else if (sender === "agent") {
458 - messageClass = "agent-message";
459 - bgColor = liveAgentMessageBgColor;
460 - fontColor = liveAgentMessageFontColor;
461 - } else {
462 - messageClass = "bot-message";
463 - bgColor = botMessageBgColor;
464 - fontColor = botMessageFontColor;
465 - }
466 -
467 - const messageDiv = $('<div>')
468 - .addClass(messageClass)
469 - .css({
470 - 'background': bgColor,
471 - 'color': fontColor,
472 - });
473 -
474 - // Add CSS for paragraphs
475 - messageDiv.css({
476 - 'margin-bottom': '1em'
477 - });
478 -
479 - // Format and process the message content
480 - let fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
481 -
482 - // Add images if provided
483 - if (images && images.length > 0) {
484 - fullMessage += '<div class="image-gallery">';
485 - images.forEach(img => {
486 - fullMessage += `
487 - <div style="margin-bottom: 10px;">
488 - <strong>${img.title}</strong><br>
489 - <a href="${img.image_url}" target="_blank">
490 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
491 - </a>
492 - </div>`;
493 - });
494 - fullMessage += '</div>';
495 - }
496 -
497 - // Append HTML content if provided
498 - if (messageHtml) {
499 - fullMessage += '<br><br>' + messageHtml;
500 - }
501 -
502 - messageDiv.html(fullMessage);
503 -
504 - // Add a class for temporary messages if needed
505 - if (isTemporary) {
506 - messageDiv.addClass('temporary-message');
507 - }
508 -
509 - // Append the message to the chat box
510 - messageDiv.hide().appendTo('#chat-box').fadeIn(300, function () {
511 - if (sender === "bot") {
512 - // After bot's message is displayed, scroll the last user message to the top
513 - const lastUserMessage = $('#chat-box').find('.user-message').last();
514 - if (lastUserMessage.length) {
515 - scrollElementToTop(lastUserMessage);
516 - }
517 - }
518 - });
519 -
520 - if (messageText.id) {
521 - lastSeenMessageId = messageText.id;
522 - hideNotification();
523 - }
524 - } catch (error) {
525 - console.error("Error rendering message with images:", error);
526 - }
527 -}
528 -
529 -
530 -function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
531 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
532 - var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
533 -
534 - // Determine styles
535 - let bgColor, fontColor;
536 - if (sender === "user") {
537 - bgColor = userMessageBgColor;
538 - fontColor = userMessageFontColor;
539 - } else if (sender === "agent") {
540 - bgColor = liveAgentMessageBgColor;
541 - fontColor = liveAgentMessageFontColor;
542 - } else {
543 - bgColor = botMessageBgColor;
544 - fontColor = botMessageFontColor;
545 - }
546 -
547 - var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
548 - if (responseHtml) {
549 - fullMessage += '<br><br>' + responseHtml;
550 - }
551 -
552 - if (images.length > 0) {
553 - fullMessage += '<div class="image-gallery">';
554 - images.forEach(img => {
555 - fullMessage += `
556 - <div style="margin-bottom: 10px;">
557 - <strong>${img.title}</strong><br>
558 - <a href="${img.image_url}" target="_blank">
559 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
560 - </a>
561 - </div>`;
562 - });
563 - fullMessage += '</div>';
564 - }
565 -
566 - if (lastMessageDiv.length) {
567 - lastMessageDiv.fadeOut(200, function() {
568 - $(this)
569 - .html(fullMessage)
570 - .removeClass('bot-message user-message')
571 - .addClass(messageClass)
572 - .css({
573 - 'background-color': bgColor,
574 - 'color': fontColor,
575 - })
576 - .removeClass('temporary-message')
577 - .fadeIn(200, function() {
578 - if (sender === "bot" || sender === "agent") {
579 - const lastUserMessage = $('#chat-box').find('.user-message').last();
580 - if (lastUserMessage.length) {
581 - scrollElementToTop(lastUserMessage);
582 - }
583 - // Show notification if chat is hidden
584 - if ($('#floating-chatbot').hasClass('hidden')) {
585 - showNotification();
586 - }
587 - }
588 - });
589 - });
590 - } else {
591 - appendMessage(sender, responseText, responseHtml, images);
592 - }
593 -}
594 -
595 -
596 -function startPolling() {
597 - // Clear any existing interval first
598 - stopPolling();
599 - // Start new polling interval
600 - pollingInterval = setInterval(checkForAgentMessages, 5000);
601 - //console.log("Started agent message polling");
602 -}
603 -
604 -function stopPolling() {
605 - if (pollingInterval) {
606 - clearInterval(pollingInterval);
607 - pollingInterval = null;
608 - //console.log("Stopped agent message polling");
609 - }
610 -}
611 -
612 -
613 -// Update your checkForAgentMessages function
614 -function checkForAgentMessages() {
615 - const sessionId = getChatSession();
616 - $.ajax({
617 - url: mxchatChat.ajax_url,
618 - type: 'POST',
619 - dataType: 'json',
620 - data: {
621 - action: 'mxchat_fetch_new_messages',
622 - session_id: sessionId,
623 - last_seen_id: lastSeenMessageId,
624 - nonce: mxchatChat.nonce
625 - },
626 - success: function (response) {
627 - if (response.success && response.data?.new_messages) {
628 - let hasNewMessage = false;
629 -
630 - response.data.new_messages.forEach(function (message) {
631 - if (message.role === "agent" && !processedMessageIds.has(message.id)) {
632 - hasNewMessage = true;
633 - replaceLastMessage("agent", message.content);
634 - lastSeenMessageId = message.id;
635 - processedMessageIds.add(message.id);
636 - }
637 - });
638 -
639 - if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
640 - showNotification();
641 - }
642 -
643 - scrollToBottom(true);
644 - }
645 - },
646 - error: function (xhr, status, error) {
647 - console.error("Polling error:", xhr, status, error);
648 - }
649 - });
650 -}
651 -function loadChatHistory() {
652 - var sessionId = getChatSession();
653 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
654 -
655 - if (chatPersistenceEnabled && sessionId) {
656 - $.ajax({
657 - url: mxchatChat.ajax_url,
658 - type: 'POST',
659 - dataType: 'json',
660 - data: {
661 - action: 'mxchat_fetch_conversation_history',
662 - session_id: sessionId
663 - },
664 - success: function(response) {
665 - if (response.success && response.data && Array.isArray(response.data.conversation)) {
666 -
667 -
668 - var $chatBox = $('#chat-box');
669 - var $fragment = $(document.createDocumentFragment());
670 - let highestMessageId = lastSeenMessageId;
671 -
672 - if (response.data.chat_mode) {
673 - updateChatModeIndicator(response.data.chat_mode);
674 - }
675 -
676 - $.each(response.data.conversation, function(index, message) {
677 - // Skip agent messages if persistence is off
678 - if (!chatPersistenceEnabled && message.role === 'agent') {
679 - return;
680 - }
681 -
682 - var messageClass, messageBgColor, messageFontColor;
683 -
684 - switch (message.role) {
685 - case 'user':
686 - messageClass = 'user-message';
687 - messageBgColor = userMessageBgColor;
688 - messageFontColor = userMessageFontColor;
689 - break;
690 - case 'agent':
691 - messageClass = 'agent-message';
692 - messageBgColor = liveAgentMessageBgColor;
693 - messageFontColor = liveAgentMessageFontColor;
694 - break;
695 - default:
696 - messageClass = 'bot-message';
697 - messageBgColor = botMessageBgColor;
698 - messageFontColor = botMessageFontColor;
699 - break;
700 - }
701 -
702 - var messageElement = $('<div>').addClass(messageClass)
703 - .css({
704 - 'background': messageBgColor,
705 - 'color': messageFontColor
706 - });
707 -
708 - var content = message.content;
709 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
710 - content = decodeHTMLEntities(content);
711 -
712 - if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
713 - messageElement.html(content);
714 - } else {
715 - var formattedContent = linkify(
716 - formatBoldText(
717 - convertNewlinesToBreaks(formatCodeBlocks(content))
718 - )
719 - );
720 - messageElement.html(formattedContent);
721 - }
722 -
723 - $fragment.append(messageElement);
724 -
725 - // In loadChatHistory, change this part:
726 - if (message.id) {
727 - highestMessageId = Math.max(highestMessageId, message.id);
728 - processedMessageIds.add(message.id); // Add all message IDs to processed set
729 - }
730 - });
731 -
732 - $chatBox.append($fragment);
733 - scrollToBottom(true);
734 -
735 - if (response.data.conversation.length > 0) {
736 - $('#mxchat-popular-questions').hide();
737 - }
738 -
739 - // Update lastSeenMessageId after history loads
740 - lastSeenMessageId = highestMessageId;
741 -
742 - // Only update chat mode if persistence is enabled
743 - if (chatPersistenceEnabled && response.data.conversation.length > 0) {
744 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
745 - if (lastMessage.role === 'agent') {
746 - updateChatModeIndicator('agent');
747 - }
748 - }
749 - } else {
750 - console.warn("No conversation history found.");
751 - }
752 - },
753 - error: function(xhr, status, error) {
754 - console.error("Error loading chat history:", status, error);
755 - appendMessage("bot", "Unable to load chat history.");
756 - }
757 - });
758 - } else {
759 - console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
760 - }
761 -}
762 -
763 -// Function to decode HTML entities
764 -function decodeHTMLEntities(text) {
765 - var textArea = document.createElement('textarea');
766 - textArea.innerHTML = text;
767 - return textArea.value;
768 -}
769 -
770 -
771 -// Update formatCodeBlocks function
772 -function formatCodeBlocks(text) {
773 - // First handle raw PHP tags
774 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
775 - return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
776 - });
777 -
778 - // Then handle code blocks with backticks
779 - text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
780 - return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
781 - });
782 -
783 - return text;
784 -}
785 -
786 -// Update escapeHtml function to preserve existing code blocks
787 -function escapeHtml(unsafe) {
788 - // First check if it's already a code block
789 - if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
790 - return unsafe;
791 - }
792 -
793 - return unsafe
794 - .replace(/&/g, "&amp;")
795 - .replace(/</g, "&lt;")
796 - .replace(/>/g, "&gt;")
797 - .replace(/"/g, "&quot;")
798 - .replace(/'/g, "&#039;");
799 -}
800 -// Utility function to escape HTML
801 -function escapeHtml(unsafe) {
802 - return unsafe
803 - .replace(/&/g, "&amp;")
804 - .replace(/</g, "&lt;")
805 - .replace(/>/g, "&gt;")
806 - .replace(/"/g, "&quot;")
807 - .replace(/'/g, "&#039;");
808 -}
809 -
810 -
811 -
812 -
813 -// Function to convert newlines, skipping preformatted text
814 -function convertNewlinesToBreaks(text) {
815 - // Split while preserving code blocks
816 - return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
817 - if (part.startsWith('<pre')) return part;
818 - return part.replace(/(^|[^>])\n/g, '$1<br>');
819 - }).join('');
820 -}
821 -
822 -
823 -
824 -
825 - // Helper function to check if a string is an image HTML
826 - function isImageHtml(str) {
827 - return str.startsWith('<img') && str.endsWith('>');
828 - }
829 -
830 - // Function to remove thinking dots
831 - function removeThinkingDots() {
832 - $('.thinking-dots').closest('.temporary-message').remove();
833 - }
834 -
835 - function isMobile() {
836 - // This can be a simple check, or more sophisticated detection of mobile devices
837 - return window.innerWidth <= 768; // Example threshold for mobile devices
838 - }
839 -
840 - function disableScroll() {
841 - if (isMobile()) {
842 - $('body').css('overflow', 'hidden');
843 - }
844 - }
845 -
846 - function enableScroll() {
847 - if (isMobile()) {
848 - $('body').css('overflow', '');
849 - }
850 - }
851 -
852 -// Pre-chat dismissal check function (wrapped in a function for reuse)
853 - function checkPreChatDismissal() {
854 - $.ajax({
855 - url: mxchatChat.ajax_url,
856 - type: 'POST',
857 - data: {
858 - action: 'mxchat_check_pre_chat_message_status',
859 - _ajax_nonce: mxchatChat.nonce
860 - },
861 - success: function(response) {
862 - if (response.success && !response.data.dismissed) {
863 - $('#pre-chat-message').fadeIn(250);
864 - } else {
865 - $('#pre-chat-message').hide();
866 - }
867 - },
868 - error: function() {
869 - console.error('Failed to check pre-chat message dismissal status.');
870 - }
871 - });
872 - }
873 -
874 - // Function to show the chatbot widget
875 -function showChatWidget() {
876 - // First ensure display is set
877 - $('#floating-chatbot-button').css('display', 'flex');
878 - // Then handle the fade
879 - $('#floating-chatbot-button').fadeTo(500, 1);
880 - // Force visibility
881 - $('#floating-chatbot-button').removeClass('hidden');
882 - //console.log('Showing widget');
883 -}
884 -
885 -// Function to hide the chatbot widget
886 -function hideChatWidget() {
887 - $('#floating-chatbot-button').css('display', 'none');
888 - $('#floating-chatbot-button').addClass('hidden');
889 - //console.log('Hiding widget');
890 -}
891 -
892 -function initializeChatVisibility() {
893 - //console.log('Initializing chat visibility');
894 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
895 - mxchatChat.complianz_toggle === '1' ||
896 - mxchatChat.complianz_toggle === 1;
897 -
898 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
899 - // Initial check
900 - checkConsentAndShowChat();
901 -
902 - // Listen for consent changes
903 - $(document).on('cmplz_status_change', function(event) {
904 - //console.log('Status change detected');
905 - checkConsentAndShowChat();
906 - });
907 - } else {
908 - // If Complianz is not enabled, always show
909 - $('#floating-chatbot-button')
910 - .css('display', 'flex')
911 - .removeClass('hidden no-consent')
912 - .fadeTo(500, 1);
913 -
914 - // Also check pre-chat message when Complianz is not enabled
915 - checkPreChatDismissal();
916 - }
917 -}
918 -
919 -
920 -
921 -function checkConsentAndShowChat() {
922 - var consentStatus = cmplz_has_consent('marketing');
923 - var consentType = complianz.consenttype;
924 -
925 - //console.log('Checking consent:', {status: consentStatus,type: consentType});
926 -
927 - let $widget = $('#floating-chatbot-button');
928 - let $chatbot = $('#floating-chatbot');
929 - let $preChat = $('#pre-chat-message');
930 -
931 - if (consentStatus === true) {
932 - //console.log('Consent granted - showing widget');
933 - $widget
934 - .removeClass('no-consent')
935 - .css('display', 'flex')
936 - .removeClass('hidden')
937 - .fadeTo(500, 1);
938 - $chatbot.removeClass('no-consent');
939 -
940 - // Show pre-chat message if not dismissed
941 - checkPreChatDismissal();
942 - } else {
943 - //console.log('No consent - hiding widget');
944 - $widget
945 - .addClass('no-consent')
946 - .fadeTo(500, 0, function() {
947 - $(this)
948 - .css('display', 'none')
949 - .addClass('hidden');
950 - });
951 - $chatbot.addClass('no-consent');
952 -
953 - // Hide pre-chat message when no consent
954 - $preChat.hide();
955 - }
956 -}
957 -
958 - // Function to dismiss pre-chat message for 24 hours
959 - function handlePreChatDismissal() {
960 - $('#pre-chat-message').fadeOut(200);
961 - $.ajax({
962 - url: mxchatChat.ajax_url,
963 - type: 'POST',
964 - data: {
965 - action: 'mxchat_dismiss_pre_chat_message',
966 - _ajax_nonce: mxchatChat.nonce
967 - },
968 - success: function() {
969 - $('#pre-chat-message').hide();
970 - },
971 - error: function() {
972 - console.error('Failed to dismiss pre-chat message.');
973 - }
974 - });
975 - }
976 -
977 - // Handle pre-chat message dismissal on button click
978 - $(document).on('click', '.close-pre-chat-message', function(e) {
979 - e.stopPropagation();
980 - handlePreChatDismissal();
981 - });
982 -
983 - // Toggle chatbot visibility on floating button click
984 - $(document).on('click', '#floating-chatbot-button', function() {
985 - var chatbot = $('#floating-chatbot');
986 - if (chatbot.hasClass('hidden')) {
987 - chatbot.removeClass('hidden').addClass('visible');
988 - $(this).addClass('hidden');
989 - $('#chat-notification-badge').hide(); // Hide notification when opening chat
990 - disableScroll();
991 - $('#pre-chat-message').fadeOut(250);
992 - } else {
993 - chatbot.removeClass('visible').addClass('hidden');
994 - $(this).removeClass('hidden');
995 - enableScroll();
996 - checkPreChatDismissal();
997 - }
998 - });
999 -
1000 - $(document).on('click', '#exit-chat-button', function() {
1001 - $('#floating-chatbot').addClass('hidden').removeClass('visible');
1002 - $('#floating-chatbot-button').removeClass('hidden');
1003 - enableScroll();
1004 - });
1005 -
1006 - // Close pre-chat message on click
1007 - $(document).on('click', '.close-pre-chat-message', function(e) {
1008 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1009 - $('#pre-chat-message').fadeOut(200, function() {
1010 - $(this).remove();
1011 - });
1012 - });
1013 -
1014 - // Open chatbot when pre-chat message is clicked
1015 - $(document).on('click', '#pre-chat-message', function() {
1016 - var chatbot = $('#floating-chatbot');
1017 - if (chatbot.hasClass('hidden')) {
1018 - chatbot.removeClass('hidden').addClass('visible');
1019 - $('#floating-chatbot-button').addClass('hidden');
1020 - $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1021 - disableScroll(); // Disable scroll when chatbot opens
1022 - }
1023 - });
1024 -
1025 - // If the chatbot is initially hidden, ensure the button is visible
1026 - if ($('#floating-chatbot').hasClass('hidden')) {
1027 - $('#floating-chatbot-button').removeClass('hidden');
1028 - }
1029 -
1030 - function setFullHeight() {
1031 - var vh = $(window).innerHeight() * 0.01;
1032 - $(':root').css('--vh', vh + 'px');
1033 - }
1034 -
1035 - // Set the height when the page loads
1036 -
1037 -
1038 - // Set the height on resize and orientation change events
1039 - $(window).on('resize orientationchange', function() {
1040 - setFullHeight();
1041 - });
1042 -
1043 -
1044 - // Now handle the close button to dismiss the pre-chat message for 24 hours
1045 - var closeButton = document.querySelector('.close-pre-chat-message');
1046 - if (closeButton) {
1047 - closeButton.addEventListener('click', function() {
1048 - $('#pre-chat-message').fadeOut(200); // Hide the message
1049 -
1050 - // Send an AJAX request to set the transient flag for 24 hours
1051 - $.ajax({
1052 - url: mxchatChat.ajax_url,
1053 - type: 'POST',
1054 - data: {
1055 - action: 'mxchat_dismiss_pre_chat_message',
1056 - _ajax_nonce: mxchatChat.nonce
1057 - },
1058 - success: function() {
1059 - //console.log('Pre-chat message dismissed for 24 hours.');
1060 -
1061 - // Ensure the message is hidden after dismissal
1062 - $('#pre-chat-message').hide();
1063 - },
1064 - error: function() {
1065 - //console.error('Failed to dismiss pre-chat message.');
1066 - }
1067 - });
1068 - });
1069 - }
1070 -
1071 -
1072 -
1073 -
1074 -// Event listener for Add to Cart button
1075 -$(document).on('click', '.mxchat-add-to-cart-button', function() {
1076 - var productId = $(this).data('product-id');
1077 - // Add a special prefix to indicate this is from button
1078 - appendMessage("user", "add to cart");
1079 - sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1080 -});
1081 -
1082 -
1083 -if (document.getElementById('pdf-upload-btn')) {
1084 - document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1085 - document.getElementById('pdf-upload').click();
1086 - });
1087 -}
1088 -
1089 -if (document.getElementById('word-upload-btn')) {
1090 - document.getElementById('word-upload-btn').addEventListener('click', function() {
1091 - document.getElementById('word-upload').click();
1092 - });
1093 -}
1094 -
1095 -// PDF file input change handler
1096 -document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1097 - const file = e.target.files[0];
1098 -
1099 - if (!file || file.type !== 'application/pdf') {
1100 - alert('Please select a valid PDF file.');
1101 - return;
1102 - }
1103 -
1104 - if (!sessionId) {
1105 - console.error('No session ID found');
1106 - alert('Error: No session ID found');
1107 - return;
1108 - }
1109 -
1110 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1111 - console.error('mxchatChat not properly configured:', mxchatChat);
1112 - alert('Error: Ajax configuration missing');
1113 - return;
1114 - }
1115 -
1116 - // Disable buttons and show loading state
1117 - const uploadBtn = document.getElementById('pdf-upload-btn');
1118 - const sendBtn = document.getElementById('send-button');
1119 - const originalBtnContent = uploadBtn.innerHTML;
1120 -
1121 - try {
1122 - const formData = new FormData();
1123 - formData.append('action', 'mxchat_upload_pdf');
1124 - formData.append('pdf_file', file);
1125 - formData.append('session_id', sessionId);
1126 - formData.append('nonce', mxchatChat.nonce);
1127 -
1128 - uploadBtn.disabled = true;
1129 - sendBtn.disabled = true;
1130 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1131 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1132 - </svg>`;
1133 -
1134 - const response = await fetch(mxchatChat.ajax_url, {
1135 - method: 'POST',
1136 - body: formData
1137 - });
1138 -
1139 - const data = await response.json();
1140 -
1141 - if (data.success) {
1142 - // Hide popular questions if they exist
1143 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1144 - if (popularQuestionsContainer) {
1145 - popularQuestionsContainer.style.display = 'none';
1146 - }
1147 -
1148 - // Show the active PDF name
1149 - showActivePdf(data.data.filename);
1150 -
1151 - appendMessage('bot', data.data.message);
1152 - scrollToBottom();
1153 - activePdfFile = data.data.filename;
1154 - } else {
1155 - console.error('Upload failed:', data.data);
1156 - alert('Failed to upload PDF. Please try again.');
1157 - }
1158 - } catch (error) {
1159 - console.error('Upload error:', error);
1160 - alert('Error uploading file. Please try again.');
1161 - } finally {
1162 - uploadBtn.disabled = false;
1163 - sendBtn.disabled = false;
1164 - uploadBtn.innerHTML = originalBtnContent;
1165 - this.value = ''; // Reset file input
1166 - }
1167 -});
1168 -
1169 -// Word file input change handler
1170 -document.getElementById('word-upload').addEventListener('change', async function(e) {
1171 - const file = e.target.files[0];
1172 -
1173 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1174 - alert('Please select a valid Word document (.docx).');
1175 - return;
1176 - }
1177 -
1178 - if (!sessionId) {
1179 - console.error('No session ID found');
1180 - alert('Error: No session ID found');
1181 - return;
1182 - }
1183 -
1184 - // Disable buttons and show loading state
1185 - const uploadBtn = document.getElementById('word-upload-btn');
1186 - const sendBtn = document.getElementById('send-button');
1187 - const originalBtnContent = uploadBtn.innerHTML;
1188 -
1189 - try {
1190 - const formData = new FormData();
1191 - formData.append('action', 'mxchat_upload_word');
1192 - formData.append('word_file', file);
1193 - formData.append('session_id', sessionId);
1194 - formData.append('nonce', mxchatChat.nonce);
1195 -
1196 - uploadBtn.disabled = true;
1197 - sendBtn.disabled = true;
1198 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1199 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1200 - </svg>`;
1201 -
1202 - const response = await fetch(mxchatChat.ajax_url, {
1203 - method: 'POST',
1204 - body: formData
1205 - });
1206 -
1207 - const data = await response.json();
1208 -
1209 - if (data.success) {
1210 - // Hide popular questions if they exist
1211 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1212 - if (popularQuestionsContainer) {
1213 - popularQuestionsContainer.style.display = 'none';
1214 - }
1215 -
1216 - // Show the active Word document name
1217 - showActiveWord(data.data.filename);
1218 -
1219 - appendMessage('bot', data.data.message);
1220 - scrollToBottom();
1221 - activeWordFile = data.data.filename;
1222 - } else {
1223 - console.error('Upload failed:', data.data);
1224 - alert('Failed to upload Word document. Please try again.');
1225 - }
1226 - } catch (error) {
1227 - console.error('Upload error:', error);
1228 - alert('Error uploading file. Please try again.');
1229 - } finally {
1230 - uploadBtn.disabled = false;
1231 - sendBtn.disabled = false;
1232 - uploadBtn.innerHTML = originalBtnContent;
1233 - this.value = ''; // Reset file input
1234 - }
1235 -});
1236 -
1237 -// Function to show active PDF name in toolbar
1238 -function showActivePdf(filename) {
1239 - const container = document.getElementById('active-pdf-container');
1240 - const nameElement = document.getElementById('active-pdf-name');
1241 -
1242 - if (!container || !nameElement) {
1243 - console.error('PDF container elements not found');
1244 - return;
1245 - }
1246 -
1247 - nameElement.textContent = filename;
1248 - container.style.display = 'flex';
1249 -}
1250 -
1251 -// Function to show active Word document name in toolbar
1252 -function showActiveWord(filename) {
1253 - const container = document.getElementById('active-word-container');
1254 - const nameElement = document.getElementById('active-word-name');
1255 -
1256 - if (!container || !nameElement) {
1257 - console.error('Word document container elements not found');
1258 - return;
1259 - }
1260 -
1261 - nameElement.textContent = filename;
1262 - container.style.display = 'flex';
1263 -}
1264 -
1265 -// Function to remove active PDF
1266 -function removeActivePdf() {
1267 - const container = document.getElementById('active-pdf-container');
1268 - const nameElement = document.getElementById('active-pdf-name');
1269 -
1270 - if (!container || !nameElement || !activePdfFile) return;
1271 -
1272 - fetch(mxchatChat.ajax_url, {
1273 - method: 'POST',
1274 - headers: {
1275 - 'Content-Type': 'application/x-www-form-urlencoded',
1276 - },
1277 - body: new URLSearchParams({
1278 - 'action': 'mxchat_remove_pdf',
1279 - 'session_id': sessionId,
1280 - 'nonce': mxchatChat.nonce
1281 - })
1282 - })
1283 - .then(response => response.json())
1284 - .then(data => {
1285 - if (data.success) {
1286 - container.style.display = 'none';
1287 - nameElement.textContent = '';
1288 - activePdfFile = null;
1289 - appendMessage('bot', 'PDF removed.');
1290 - }
1291 - })
1292 - .catch(error => {
1293 - console.error('Error removing PDF:', error);
1294 - });
1295 -}
1296 -
1297 -// Function to remove active Word document
1298 -function removeActiveWord() {
1299 - const container = document.getElementById('active-word-container');
1300 - const nameElement = document.getElementById('active-word-name');
1301 -
1302 - if (!container || !nameElement || !activeWordFile) return;
1303 -
1304 - fetch(mxchatChat.ajax_url, {
1305 - method: 'POST',
1306 - headers: {
1307 - 'Content-Type': 'application/x-www-form-urlencoded',
1308 - },
1309 - body: new URLSearchParams({
1310 - 'action': 'mxchat_remove_word',
1311 - 'session_id': sessionId,
1312 - 'nonce': mxchatChat.nonce
1313 - })
1314 - })
1315 - .then(response => response.json())
1316 - .then(data => {
1317 - if (data.success) {
1318 - container.style.display = 'none';
1319 - nameElement.textContent = '';
1320 - activeWordFile = null;
1321 - appendMessage('bot', 'Word document removed.');
1322 - }
1323 - })
1324 - .catch(error => {
1325 - console.error('Error removing Word document:', error);
1326 - });
1327 -}
1328 -
1329 -// Add remove button click handlers
1330 -document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1331 - e.preventDefault();
1332 - e.stopPropagation();
1333 - removeActivePdf();
1334 -});
1335 -
1336 -document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1337 - e.preventDefault();
1338 - e.stopPropagation();
1339 - removeActiveWord();
1340 -});
1341 -
1342 -// Check initial document status
1343 -function checkInitialDocumentStatus() {
1344 - if (!sessionId) return;
1345 -
1346 - // Check PDF status
1347 - fetch(mxchatChat.ajax_url, {
1348 - method: 'POST',
1349 - headers: {
1350 - 'Content-Type': 'application/x-www-form-urlencoded',
1351 - },
1352 - body: new URLSearchParams({
1353 - 'action': 'mxchat_check_pdf_status',
1354 - 'session_id': sessionId,
1355 - 'nonce': mxchatChat.nonce
1356 - })
1357 - })
1358 - .then(response => response.json())
1359 - .then(data => {
1360 - if (data.success && data.data.filename) {
1361 - showActivePdf(data.data.filename);
1362 - activePdfFile = data.data.filename;
1363 - }
1364 - })
1365 - .catch(error => {
1366 - console.error('Error checking PDF status:', error);
1367 - });
1368 -
1369 - // Check Word document status
1370 - fetch(mxchatChat.ajax_url, {
1371 - method: 'POST',
1372 - headers: {
1373 - 'Content-Type': 'application/x-www-form-urlencoded',
1374 - },
1375 - body: new URLSearchParams({
1376 - 'action': 'mxchat_check_word_status',
1377 - 'session_id': sessionId,
1378 - 'nonce': mxchatChat.nonce
1379 - })
1380 - })
1381 - .then(response => response.json())
1382 - .then(data => {
1383 - if (data.success && data.data.filename) {
1384 - showActiveWord(data.data.filename);
1385 - activeWordFile = data.data.filename;
1386 - }
1387 - })
1388 - .catch(error => {
1389 - console.error('Error checking Word document status:', error);
1390 - });
1391 -}
1392 -
1393 -// Apply toolbar settings
1394 -if (mxchatChat.chat_toolbar_toggle === 'on') {
1395 - $('.chat-toolbar').show();
1396 -} else {
1397 - $('.chat-toolbar').hide();
1398 -}
1399 -
1400 -// Initialize on page load
1401 -document.addEventListener('DOMContentLoaded', function() {
1402 - checkInitialDocumentStatus();
1403 -});
1404 -
1405 -// Style all toolbar elements
1406 -const toolbarElements = [
1407 - '#mxchat-chatbot .toolbar-btn svg',
1408 - '#mxchat-chatbot .active-pdf-name',
1409 - '#mxchat-chatbot .active-word-name',
1410 - '#mxchat-chatbot .remove-pdf-btn svg',
1411 - '#mxchat-chatbot .remove-word-btn svg'
1412 -];
1413 -$(toolbarElements.join(', ')).css({
1414 - 'fill': toolbarIconColor,
1415 - 'color': toolbarIconColor
1416 -});
1417 -
1418 -
1419 -
1420 -// Ensure essential elements are defined
1421 -const emailForm = document.getElementById('email-collection-form');
1422 -const emailBlocker = document.getElementById('email-blocker');
1423 -const chatbotWrapper = document.getElementById('chat-container');
1424 -
1425 -if (emailForm && emailBlocker && chatbotWrapper) {
1426 - // Check if email exists for the current session
1427 - function checkSessionAndEmail() {
1428 - const sessionId = getChatSession();
1429 - //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1430 -
1431 - fetch(mxchatChat.ajax_url, {
1432 - method: 'POST',
1433 - headers: {
1434 - 'Content-Type': 'application/x-www-form-urlencoded',
1435 - },
1436 - body: new URLSearchParams({
1437 - action: 'mxchat_check_email_provided',
1438 - session_id: sessionId,
1439 - nonce: mxchatChat.nonce,
1440 - }),
1441 - })
1442 - .then((response) => response.json())
1443 - .then((data) => {
1444 - //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1445 -
1446 - if (data.success) {
1447 - if (data.data.logged_in) {
1448 - //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1449 - emailBlocker.style.display = 'none';
1450 - chatbotWrapper.style.display = 'flex';
1451 - } else if (data.data.email) {
1452 - //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1453 - emailBlocker.style.display = 'none';
1454 - chatbotWrapper.style.display = 'flex';
1455 - } else {
1456 - //console.log("[DEBUG JS] No email provided. Showing email form.");
1457 - emailBlocker.style.display = 'flex';
1458 - chatbotWrapper.style.display = 'none';
1459 - }
1460 - } else {
1461 - //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1462 - emailBlocker.style.display = 'flex';
1463 - chatbotWrapper.style.display = 'none';
1464 - }
1465 - })
1466 - .catch((error) => {
1467 - // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1468 - emailBlocker.style.display = 'flex';
1469 - chatbotWrapper.style.display = 'none';
1470 - });
1471 -}
1472 -
1473 -
1474 -
1475 - // Handle email form submission
1476 - emailForm.addEventListener('submit', function (event) {
1477 - event.preventDefault();
1478 - const userEmail = document.getElementById('user-email').value;
1479 - const sessionId = getChatSession();
1480 -
1481 - if (userEmail) {
1482 - fetch(mxchatChat.ajax_url, {
1483 - method: 'POST',
1484 - headers: {
1485 - 'Content-Type': 'application/x-www-form-urlencoded',
1486 - },
1487 - body: new URLSearchParams({
1488 - action: 'mxchat_handle_save_email_and_response',
1489 - email: userEmail,
1490 - session_id: sessionId,
1491 - nonce: mxchatChat.nonce,
1492 - }),
1493 - })
1494 - .then((response) => response.json())
1495 - .then((data) => {
1496 - //console.log('Backend response:', data);
1497 - if (data.success) {
1498 - //console.log('Email saved successfully:', userEmail);
1499 - emailBlocker.style.display = 'none';
1500 - chatbotWrapper.style.display = 'flex';
1501 -
1502 - // Optionally handle bot response
1503 - if (data.message) {
1504 - appendMessage('bot', data.message);
1505 - scrollToBottom();
1506 - }
1507 - } else {
1508 - console.error('Error saving email:', data.message || 'Unknown error');
1509 - }
1510 - })
1511 - .catch((error) => {
1512 - console.error('AJAX error:', error);
1513 - });
1514 - }
1515 - });
1516 -
1517 - // Check session and email status on page load
1518 - checkSessionAndEmail();
1519 -} else {
1520 - console.error('Essential elements for email handling are missing.');
1521 -}
1522 -
1523 -
1524 -// Initialize when document is ready
1525 -$(document).ready(function() {
1526 - setFullHeight();
1527 - initializeChatVisibility();
1528 - loadChatHistory();
1529 -
1530 -});
1531 -
1532 -});
1533 -
1534 -// Event listener for copy button
1535 -document.addEventListener("click", (e) => {
1536 - if (e.target.classList.contains("mxchat-copy-button")) {
1537 - const copyButton = e.target;
1538 - const codeBlock = copyButton
1539 - .closest(".mxchat-code-block-container")
1540 - .querySelector(".mxchat-code-block code");
1541 -
1542 - if (codeBlock) {
1543 - // Preserve formatting using innerText
1544 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1545 - copyButton.textContent = "Copied!";
1546 - copyButton.setAttribute("aria-label", "Copied to clipboard");
1547 -
1548 - setTimeout(() => {
1549 - copyButton.textContent = "Copy";
1550 - copyButton.setAttribute("aria-label", "Copy to clipboard");
1551 - }, 2000);
1552 - });
1553 - }
1554 - }
1555 -});
1556 -
1557 -
1558 -
1 +jQuery(document).ready(function($) {
2 +
3 + // Refresh nonce on load — fixes stale nonces from page-cache plugins
4 + if (typeof mxchatChat !== 'undefined' && mxchatChat.ajax_url) {
5 + $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
6 + if (res && res.success && res.data && res.data.nonce) {
7 + mxchatChat.nonce = res.data.nonce;
8 + }
9 + });
10 + }
11 +
12 + // ====================================
13 + // MULTI-INSTANCE MANAGEMENT SYSTEM
14 + // ====================================
15 +
16 + // Instance registry - tracks all chatbot instances on the page
17 + const MxChatInstances = {
18 + instances: {},
19 +
20 + // Initialize an instance for a bot
21 + init: function(botId) {
22 + if (!this.instances[botId]) {
23 + // When persistence is OFF, track when this session started
24 + // so the AI only sees messages from this page load
25 + var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
26 +
27 + this.instances[botId] = {
28 + botId: botId,
29 + sessionId: null,
30 + lastSeenMessageId: '',
31 + notificationCheckInterval: null,
32 + pollingInterval: null,
33 + processedMessageIds: new Set(),
34 + activePdfFile: null,
35 + activeWordFile: null,
36 + chatHistoryLoaded: false,
37 + isStreaming: false,
38 + // Fresh context timestamp - only used when persistence is OFF
39 + sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
40 + };
41 + }
42 + return this.instances[botId];
43 + },
44 +
45 + // Get instance by botId
46 + get: function(botId) {
47 + return this.instances[botId] || this.init(botId);
48 + },
49 +
50 + // Get all active bot IDs
51 + getAllBotIds: function() {
52 + return Object.keys(this.instances);
53 + },
54 +
55 + // Session management per bot
56 + getChatSession: function(botId) {
57 + var cookieName = 'mxchat_session_id_' + botId;
58 + var sessionId = getCookie(cookieName);
59 +
60 + if (!sessionId) {
61 + sessionId = generateSessionId();
62 + this.setChatSession(botId, sessionId);
63 + }
64 +
65 + return sessionId;
66 + },
67 +
68 + // Lazy session initializer — called on first user interaction
69 + ensureSession: function(botId) {
70 + botId = botId || 'default';
71 + var instance = this.instances[botId] || this.init(botId);
72 +
73 + if (instance.sessionId) {
74 + return instance.sessionId;
75 + }
76 +
77 + // Check if a cookie already exists from a prior visit
78 + var cookieName = 'mxchat_session_id_' + botId;
79 + var existingSession = getCookie(cookieName);
80 +
81 + if (existingSession) {
82 + instance.sessionId = existingSession;
83 + } else {
84 + // Brand new session
85 + var newId = generateSessionId();
86 + this.setChatSession(botId, newId);
87 + instance.sessionId = newId;
88 + }
89 +
90 + // Now that we have a session, do the deferred work
91 + trackOriginatingPage();
92 +
93 + var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
94 + if (chatPersistenceEnabled && mxchatChat.email_collection_enabled !== 'on') {
95 + loadChatHistory(botId);
96 + }
97 +
98 + return instance.sessionId;
99 + },
100 +
101 + setChatSession: function(botId, sessionId) {
102 + var cookieName = 'mxchat_session_id_' + botId;
103 + document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
104 + if (this.instances[botId]) {
105 + this.instances[botId].sessionId = sessionId;
106 + }
107 + },
108 +
109 + resetChatSession: function(botId) {
110 + var newSessionId = generateSessionId();
111 + this.setChatSession(botId, newSessionId);
112 + var $chatBox = getElement(botId, 'chat-box');
113 + if ($chatBox.length) {
114 + $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
115 + }
116 + if (this.instances[botId]) {
117 + this.instances[botId].chatHistoryLoaded = false;
118 + this.instances[botId].processedMessageIds = new Set();
119 + }
120 + }
121 + };
122 +
123 + // ====================================
124 + // ELEMENT SELECTOR HELPERS
125 + // ====================================
126 +
127 + // Check if a specific bot has an AI theme assigned (skip inline colors)
128 + function shouldSkipInlineColors(botId) {
129 + // If global AI theme is active, skip inline colors for all bots
130 + if (mxchatChat.skip_inline_colors) {
131 + return true;
132 + }
133 + // Check if this specific bot has a theme assignment
134 + var botAssignments = mxchatChat.bot_theme_assignments || {};
135 + return botAssignments.hasOwnProperty(botId);
136 + }
137 +
138 + // Get element by ID with bot suffix - returns jQuery object
139 + function getElement(botId, elementName) {
140 + return $('#' + elementName + '-' + botId);
141 + }
142 +
143 + // Get element by ID with bot suffix - returns DOM element
144 + function getElementDOM(botId, elementName) {
145 + return document.getElementById(elementName + '-' + botId);
146 + }
147 +
148 + // Get bot ID from any element within a chatbot instance
149 + function getBotIdFromElement(element) {
150 + var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
151 + if ($wrapper.length) {
152 + return $wrapper.data('bot-id') || 'default';
153 + }
154 + // Fallback: try to find from floating container
155 + var $floating = $(element).closest('.floating-chatbot');
156 + if ($floating.length) {
157 + var id = $floating.attr('id') || '';
158 + var match = id.match(/floating-chatbot-(.+)/);
159 + if (match) return match[1];
160 + }
161 + // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
162 + var elementId = $(element).attr('id') || '';
163 + if (elementId) {
164 + // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
165 + var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
166 + if (idMatch) return idMatch[1];
167 + }
168 + return 'default';
169 + }
170 +
171 + // Get wrapper element for a bot
172 + function getWrapper(botId) {
173 + return getElement(botId, 'mxchat-chatbot-wrapper');
174 + }
175 +
176 + // ====================================
177 + // GLOBAL VARIABLES & CONFIGURATION
178 + // ====================================
179 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
180 +
181 + // Initialize color settings (these are global as they come from PHP)
182 + var userMessageBgColor = mxchatChat.user_message_bg_color;
183 + var userMessageFontColor = mxchatChat.user_message_font_color;
184 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
185 + var botMessageFontColor = mxchatChat.bot_message_font_color;
186 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
187 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
188 +
189 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
190 +
191 + // ====================================
192 + // SESSION MANAGEMENT (Legacy compatibility)
193 + // ====================================
194 +
195 + function getCookie(name) {
196 + let value = "; " + document.cookie;
197 + let parts = value.split("; " + name + "=");
198 + if (parts.length == 2) return parts.pop().split(";").shift();
199 + }
200 +
201 + function generateSessionId() {
202 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
203 + }
204 +
205 + // Legacy function - now delegates to instance manager
206 + function getChatSession(botId) {
207 + botId = botId || 'default';
208 + return MxChatInstances.getChatSession(botId);
209 + }
210 +
211 + function setChatSession(sessionId, botId) {
212 + botId = botId || 'default';
213 + MxChatInstances.setChatSession(botId, sessionId);
214 + }
215 +
216 + function resetChatSession(botId) {
217 + botId = botId || 'default';
218 + MxChatInstances.resetChatSession(botId);
219 + }
220 +
221 + // ====================================
222 + // INITIALIZE ALL CHATBOT INSTANCES
223 + // ====================================
224 +
225 + function initializeAllInstances() {
226 + // Find all chatbot wrappers on the page
227 + $('.mxchat-chatbot-wrapper').each(function() {
228 + var botId = $(this).data('bot-id') || 'default';
229 + MxChatInstances.init(botId);
230 + initializeBotInstance(botId);
231 + });
232 + }
233 +
234 + function initializeBotInstance(botId) {
235 + var instance = MxChatInstances.get(botId);
236 +
237 + // Initialize quick questions state for this bot
238 + checkQuickQuestionsState(botId);
239 +
240 + // Note: Event handlers use event delegation with class selectors,
241 + // so they work automatically for all instances without per-bot setup
242 + }
243 +
244 +// ====================================
245 +// CONTEXTUAL AWARENESS FUNCTIONALITY
246 +// ====================================
247 +
248 +function getPageContext() {
249 + // Check if contextual awareness is enabled
250 + if (mxchatChat.contextual_awareness_toggle !== 'on') {
251 + return null;
252 + }
253 +
254 + // Get page URL
255 + const pageUrl = window.location.href;
256 +
257 + // Get page title
258 + const pageTitle = document.title || '';
259 +
260 + // Get main content from the page
261 + let pageContent = '';
262 +
263 + // Try to get content from common content areas
264 + const contentSelectors = [
265 + 'main',
266 + '[role="main"]',
267 + '.content',
268 + '.main-content',
269 + '.post-content',
270 + '.entry-content',
271 + '.page-content',
272 + 'article',
273 + '#content',
274 + '#main'
275 + ];
276 +
277 + let contentElement = null;
278 + for (const selector of contentSelectors) {
279 + contentElement = document.querySelector(selector);
280 + if (contentElement) {
281 + break;
282 + }
283 + }
284 +
285 + // If no specific content area found, use body but exclude header, footer, nav, sidebar
286 + if (!contentElement) {
287 + contentElement = document.body;
288 + }
289 +
290 + if (contentElement) {
291 + // Clone the element to avoid modifying the original
292 + const clone = contentElement.cloneNode(true);
293 +
294 + // Remove unwanted elements
295 + const unwantedSelectors = [
296 + 'header',
297 + 'footer',
298 + 'nav',
299 + '.navigation',
300 + '.sidebar',
301 + '.widget',
302 + '.menu',
303 + 'script',
304 + 'style',
305 + '.comments',
306 + '#comments',
307 + '.breadcrumb',
308 + '.breadcrumbs',
309 + '#floating-chatbot',
310 + '#floating-chatbot-button',
311 + '.mxchat',
312 + '[class*="chat"]',
313 + '[id*="chat"]'
314 + ];
315 +
316 + unwantedSelectors.forEach(selector => {
317 + const elements = clone.querySelectorAll(selector);
318 + elements.forEach(el => el.remove());
319 + });
320 +
321 + // Extract MxChat context data attributes before getting text content
322 + const contextData = [];
323 + clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
324 + const contextValue = el.dataset.mxchatContext;
325 + if (contextValue && contextValue.trim()) {
326 + contextData.push(contextValue);
327 + }
328 + });
329 +
330 + // Get text content and clean it up
331 + pageContent = clone.textContent || clone.innerText || '';
332 +
333 + // Add context data to page content if any were found
334 + if (contextData.length > 0) {
335 + pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
336 + }
337 +
338 + // Clean up whitespace and limit length
339 + pageContent = pageContent
340 + .replace(/\s+/g, ' ')
341 + .trim()
342 + .substring(0, 3000); // Limit to 3000 characters to avoid token limits
343 + }
344 +
345 + // Only return context if we have meaningful content
346 + if (!pageContent || pageContent.length < 50) {
347 + return null;
348 + }
349 +
350 + return {
351 + url: pageUrl,
352 + title: pageTitle,
353 + content: pageContent
354 + };
355 +}
356 +
357 +// Track originating page when chat starts
358 +function trackOriginatingPage() {
359 + const sessionId = getChatSession();
360 + const pageUrl = window.location.href;
361 + const pageTitle = document.title || 'Untitled Page';
362 +
363 + // Only track once per session
364 + const trackingKey = 'mxchat_originating_tracked_' + sessionId;
365 + if (sessionStorage.getItem(trackingKey)) {
366 + return;
367 + }
368 +
369 + $.ajax({
370 + url: mxchatChat.ajax_url,
371 + type: 'POST',
372 + data: {
373 + action: 'mxchat_track_originating_page',
374 + session_id: sessionId,
375 + page_url: pageUrl,
376 + page_title: pageTitle,
377 + nonce: mxchatChat.nonce
378 + },
379 + success: function(response) {
380 + if (response.success) {
381 + sessionStorage.setItem(trackingKey, 'true');
382 + }
383 + }
384 + });
385 +}
386 +
387 +// ====================================
388 +// CORE CHAT FUNCTIONALITY
389 +// ====================================
390 +
391 +// Helper functions to disable/enable chat input while waiting for response
392 +function disableChatInput(botId) {
393 + botId = botId || 'default';
394 + var chatInput = getElementDOM(botId, 'chat-input');
395 + var sendButton = getElementDOM(botId, 'send-button');
396 + if (chatInput) {
397 + chatInput.disabled = true;
398 + chatInput.style.opacity = '0.6';
399 + }
400 + if (sendButton) {
401 + sendButton.disabled = true;
402 + sendButton.style.opacity = '0.5';
403 + sendButton.style.pointerEvents = 'none';
404 + }
405 +}
406 +
407 +function enableChatInput(botId) {
408 + botId = botId || 'default';
409 + var chatInput = getElementDOM(botId, 'chat-input');
410 + var sendButton = getElementDOM(botId, 'send-button');
411 + if (chatInput) {
412 + chatInput.disabled = false;
413 + chatInput.style.opacity = '1';
414 + chatInput.focus();
415 + }
416 + if (sendButton) {
417 + sendButton.disabled = false;
418 + sendButton.style.opacity = '1';
419 + sendButton.style.pointerEvents = 'auto';
420 + }
421 +}
422 +
423 +// Update your existing sendMessage function
424 +function sendMessage(botId) {
425 + botId = botId || 'default';
426 + MxChatInstances.ensureSession(botId);
427 + var $chatInput = getElement(botId, 'chat-input');
428 + var message = $chatInput.val();
429 +
430 + // ADD PROMPT HOOK HERE
431 + if (typeof customMxChatFilter === 'function') {
432 + message = customMxChatFilter(message, "prompt");
433 + }
434 +
435 + if (message) {
436 + // Don't disable input in live agent mode - let users chat freely
437 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
438 + var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
439 + if (!isAgentMode) {
440 + disableChatInput(botId);
441 + }
442 +
443 + appendMessage("user", message, '', [], false, botId);
444 + $chatInput.val('');
445 + $chatInput.css('height', 'auto');
446 +
447 + if (hasQuickQuestions(botId)) {
448 + collapseQuickQuestions(botId);
449 + }
450 + appendThinkingMessage(botId);
451 + scrollToBottom(botId);
452 +
453 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
454 +
455 + // Check if streaming is enabled AND supported for this model
456 + if (shouldUseStreaming(currentModel)) {
457 + callMxChatStream(message, function(response) {
458 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
459 + }, botId);
460 + } else {
461 + callMxChat(message, function(response) {
462 + replaceLastMessage("bot", response, '', [], botId);
463 + }, botId);
464 + }
465 + }
466 +}
467 +
468 +// Update your existing sendMessageToChatbot function
469 +function sendMessageToChatbot(message, botId) {
470 + botId = botId || 'default';
471 + MxChatInstances.ensureSession(botId);
472 +
473 + // ADD PROMPT HOOK HERE
474 + if (typeof customMxChatFilter === 'function') {
475 + message = customMxChatFilter(message, "prompt");
476 + }
477 +
478 + // Don't disable input in live agent mode - let users chat freely
479 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
480 + var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
481 + if (!isAgentMode) {
482 + disableChatInput(botId);
483 + }
484 +
485 + var sessionId = getChatSession(botId);
486 +
487 + if (hasQuickQuestions(botId)) {
488 + collapseQuickQuestions(botId);
489 + }
490 + appendThinkingMessage(botId);
491 + scrollToBottom(botId);
492 +
493 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
494 +
495 + // Check if streaming is enabled AND supported for this model
496 + if (shouldUseStreaming(currentModel)) {
497 + callMxChatStream(message, function(response) {
498 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
499 + }, botId);
500 + } else {
501 + callMxChat(message, function(response) {
502 + getElement(botId, 'chat-box').find('.temporary-message').remove();
503 + replaceLastMessage("bot", response, '', [], botId);
504 + }, botId);
505 + }
506 +}
507 +
508 +// Updated shouldUseStreaming function with debugging
509 +function shouldUseStreaming(model) {
510 + // Check if streaming is enabled in settings (using your toggle naming pattern)
511 + const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
512 +
513 + // Check if model supports streaming
514 + const streamingSupported = isStreamingSupported(model);
515 +
516 +
517 + // Only use streaming if both enabled and supported
518 + return streamingEnabled && streamingSupported;
519 +}
520 +
521 +// Helper function to handle chat mode updates
522 +function handleChatModeUpdates(response, responseText) {
523 + // Check for explicit chat mode in response (THIS IS THE KEY FIX)
524 + if (response.chat_mode) {
525 + updateChatModeIndicator(response.chat_mode);
526 + return; // Return early since we found explicit mode
527 + }
528 + // Check for fallback response chat mode
529 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
530 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
531 + return; // Return early since we found explicit mode
532 + }
533 +
534 + // Only do text-based detection if no explicit mode was provided
535 + // Check for specific AI chatbot response text
536 + if (responseText === 'You are now chatting with the AI chatbot.' ||
537 + responseText.includes('now chatting with the AI') ||
538 + responseText.includes('switched to AI mode') ||
539 + responseText.includes('AI chatbot is now')) {
540 + updateChatModeIndicator('ai');
541 + }
542 + // Check for agent transfer messages
543 + else if (responseText.includes('agent') &&
544 + (responseText.includes('transfer') || responseText.includes('connected'))) {
545 + updateChatModeIndicator('agent');
546 + }
547 +}
548 +
549 +// Function to get bot ID from any element or wrapper
550 +// If element is provided, finds the bot ID from its wrapper
551 +// If no element, returns 'default' (for backward compatibility)
552 +function getMxChatBotId(element) {
553 + if (element) {
554 + return getBotIdFromElement(element);
555 + }
556 + // Fallback: find first chatbot wrapper on page
557 + const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
558 + return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
559 +}
560 +
561 +function callMxChat(message, callback, botId) {
562 + botId = botId || getMxChatBotId();
563 +
564 + // Store the message in case we need to retry after session reset
565 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
566 +
567 + // Get page context if contextual awareness is enabled
568 + const pageContext = getPageContext();
569 +
570 + // Get instance for session start timestamp (used when persistence is OFF)
571 + var instance = MxChatInstances.get(botId);
572 +
573 + // Prepare AJAX data
574 + const ajaxData = {
575 + action: 'mxchat_handle_chat_request',
576 + message: message,
577 + session_id: getChatSession(botId),
578 + nonce: mxchatChat.nonce,
579 + current_page_url: window.location.href,
580 + current_page_title: document.title,
581 + bot_id: botId,
582 + // Pass session start timestamp so AI context matches what user sees
583 + session_start_timestamp: instance.sessionStartTimestamp || 0
584 + };
585 +
586 + // Add page context if available
587 + if (pageContext) {
588 + ajaxData.page_context = JSON.stringify(pageContext);
589 + }
590 +
591 + // CHECK FOR VISION FLAGS AND ADD THEM
592 + if (window.mxchatVisionProcessed) {
593 + ajaxData.vision_processed = true;
594 + ajaxData.original_user_message = window.mxchatOriginalMessage || message;
595 + ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
596 + // Clear the flags after use
597 + window.mxchatVisionProcessed = false;
598 + window.mxchatOriginalMessage = null;
599 + window.mxchatVisionImagesCount = 0;
600 + }
601 +
602 + $.ajax({
603 + url: mxchatChat.ajax_url,
604 + type: 'POST',
605 + dataType: 'json',
606 + data: ajaxData,
607 + success: function(response) {
608 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
609 + if (response.chat_mode) {
610 + updateChatModeIndicator(response.chat_mode, botId);
611 + }
612 +
613 + // Also check in data property if response is wrapped
614 + if (response.data && response.data.chat_mode) {
615 + updateChatModeIndicator(response.data.chat_mode, botId);
616 + }
617 +
618 + // SECURITY FIX: Check for errors FIRST before checking for success
619 + // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
620 + if (response.success === false || (response.data && response.data.error_message)) {
621 + let errorMessage = "";
622 + let errorCode = "";
623 +
624 + // Check various possible error locations in the response
625 + if (response.data && response.data.error_message) {
626 + errorMessage = response.data.error_message;
627 + errorCode = response.data.error_code || "";
628 + } else if (response.error_message) {
629 + errorMessage = response.error_message;
630 + errorCode = response.error_code || "";
631 + } else if (response.message) {
632 + errorMessage = response.message;
633 + } else if (typeof response.data === 'string') {
634 + errorMessage = response.data;
635 + } else {
636 + // Fallback for any other unexpected response format
637 + errorMessage = "An error occurred. Please try again or contact support.";
638 + }
639 +
640 + // Handle session reset action (IP changed, session expired, etc.)
641 + if (response.data && response.data.action === 'reset_session') {
642 + // Clear the old session and generate a new one
643 + resetChatSession(botId);
644 + // Remove the temporary loading message
645 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
646 + // Re-send the original message with the new session
647 + var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
648 + if (originalMessage) {
649 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
650 + // Re-add the user message and thinking indicator
651 + appendMessage("user", originalMessage, '', [], false, botId);
652 + appendThinkingMessage(botId);
653 + scrollToBottom(botId);
654 + // Determine whether to use streaming
655 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
656 + if (shouldUseStreaming(currentModel)) {
657 + callMxChatStream(originalMessage, function(response) {
658 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
659 + }, botId);
660 + } else {
661 + callMxChat(originalMessage, function(response) {
662 + replaceLastMessage("bot", response, '', [], botId);
663 + }, botId);
664 + }
665 + }
666 + return;
667 + }
668 +
669 + // Format user-friendly error message
670 + let displayMessage = errorMessage;
671 +
672 + // Customize message for admin users
673 + if (mxchatChat.is_admin) {
674 + // For admin users, show more technical details including error code
675 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
676 + }
677 +
678 + replaceLastMessage("bot", displayMessage, '', [], botId);
679 + return; // Exit early for errors
680 + }
681 +
682 + // NOW check if this is a successful response by looking for text, html, or message fields
683 + // This preserves compatibility with your server response format
684 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
685 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
686 +
687 + // Handle successful response - this is your original success handling code
688 +
689 + // Handle other responses
690 + let responseText = response.text || '';
691 + let responseHtml = response.html || '';
692 + let responseMessage = response.message || '';
693 +
694 + // Add PDF filename handling
695 + if (response.data && response.data.filename) {
696 + showActivePdf(response.data.filename, botId);
697 + var instance = MxChatInstances.get(botId);
698 + instance.activePdfFile = response.data.filename;
699 + }
700 +
701 + // Add redirect check here
702 + if (response.redirect_url) {
703 + if (responseText) {
704 + replaceLastMessage("bot", responseText, '', [], botId);
705 + }
706 + setTimeout(() => {
707 + window.location.href = response.redirect_url;
708 + }, 1500);
709 + return;
710 + }
711 +
712 + // Check for live agent response
713 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
714 + removeThinkingDots(botId);
715 + updateChatModeIndicator('agent', botId);
716 + enableChatInput(botId);
717 + return;
718 + }
719 +
720 + // Handle the message and show notification if chat is hidden
721 + if (responseText || responseHtml || responseMessage) {
722 +
723 + // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
724 + if (responseText && typeof customMxChatFilter === 'function') {
725 + responseText = customMxChatFilter(responseText, "response");
726 + }
727 + if (responseMessage && typeof customMxChatFilter === 'function') {
728 + responseMessage = customMxChatFilter(responseMessage, "response");
729 + }
730 +
731 + // Update the messages as before
732 + if (responseText && responseHtml) {
733 + replaceLastMessage("bot", responseText, responseHtml, [], botId);
734 + } else if (responseText) {
735 + replaceLastMessage("bot", responseText, '', [], botId);
736 + } else if (responseHtml) {
737 + replaceLastMessage("bot", "", responseHtml, [], botId);
738 + } else if (responseMessage) {
739 + replaceLastMessage("bot", responseMessage, '', [], botId);
740 + }
741 +
742 + // Check if chat is hidden and show notification
743 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
744 + if ($floatingChatbot.hasClass('hidden')) {
745 + var $badge = getElement(botId, 'chat-notification-badge');
746 + if ($badge.length) {
747 + $badge.show();
748 + }
749 + }
750 + } else {
751 + replaceLastMessage("bot", "I received an empty response. Please try again or contact support if this persists.", '', [], botId);
752 + }
753 +
754 + if (response.message_id) {
755 + var instance = MxChatInstances.get(botId);
756 + instance.lastSeenMessageId = response.message_id;
757 + }
758 +
759 + return;
760 + }
761 +
762 + // Fallback for truly unexpected response formats
763 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
764 + },
765 + error: function(xhr, status, error) {
766 + let errorMessage = "An unexpected error occurred.";
767 +
768 + // Try to parse the response if it's JSON
769 + try {
770 + const responseJson = JSON.parse(xhr.responseText);
771 +
772 + if (responseJson.data && responseJson.data.error_message) {
773 + errorMessage = responseJson.data.error_message;
774 + } else if (responseJson.message) {
775 + errorMessage = responseJson.message;
776 + }
777 + } catch (e) {
778 + // Not JSON or parsing failed, use HTTP status based messages
779 + if (xhr.status === 0) {
780 + errorMessage = "Network error: Please check your internet connection.";
781 + } else if (xhr.status === 403) {
782 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
783 + } else if (xhr.status === 404) {
784 + errorMessage = "API endpoint not found. Please contact support.";
785 + } else if (xhr.status === 429) {
786 + errorMessage = "Too many requests. Please try again in a moment.";
787 + } else if (xhr.status >= 500) {
788 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
789 + }
790 + }
791 +
792 + replaceLastMessage("bot", errorMessage, '', [], botId);
793 + }
794 + });
795 +}
796 +
797 +function callMxChatStream(message, callback, botId) {
798 + botId = botId || getMxChatBotId();
799 +
800 + // Store the message in case we need to retry after session reset
801 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
802 +
803 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
804 + if (!isStreamingSupported(currentModel)) {
805 + callMxChat(message, callback, botId);
806 + return;
807 + }
808 +
809 + // Get page context if contextual awareness is enabled
810 + const pageContext = getPageContext();
811 +
812 + // Get instance for session start timestamp (used when persistence is OFF)
813 + var instance = MxChatInstances.get(botId);
814 +
815 + const formData = new FormData();
816 + formData.append('action', 'mxchat_stream_chat');
817 + formData.append('message', message);
818 + formData.append('session_id', getChatSession(botId));
819 + formData.append('nonce', mxchatChat.nonce);
820 + formData.append('current_page_url', window.location.href);
821 + formData.append('current_page_title', document.title);
822 + formData.append('bot_id', botId);
823 + // Pass session start timestamp so AI context matches what user sees
824 + formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
825 +
826 + // Add page context if available
827 + if (pageContext) {
828 + formData.append('page_context', JSON.stringify(pageContext));
829 + }
830 +
831 + // CHECK FOR VISION FLAGS AND ADD THEM
832 + if (window.mxchatVisionProcessed) {
833 + formData.append('vision_processed', 'true');
834 + formData.append('original_user_message', window.mxchatOriginalMessage || message);
835 + formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
836 + // Clear the flags after use
837 + window.mxchatVisionProcessed = false;
838 + window.mxchatOriginalMessage = null;
839 + window.mxchatVisionImagesCount = 0;
840 + }
841 +
842 + let accumulatedContent = '';
843 + let testingDataReceived = false;
844 + let streamingStarted = false;
845 +
846 + fetch(mxchatChat.ajax_url, {
847 + method: 'POST',
848 + body: formData,
849 + credentials: 'same-origin'
850 + })
851 + .then(response => {
852 + // Store the response for potential fallback handling
853 + const responseClone = response.clone();
854 +
855 + if (!response.ok) {
856 + // Try to get error details from response
857 + return responseClone.json().then(errorData => {
858 + throw { isServerError: true, data: errorData };
859 + }).catch(() => {
860 + throw new Error('Network response was not ok');
861 + });
862 + }
863 +
864 + // Check if response is JSON instead of streaming
865 + const contentType = response.headers.get('content-type');
866 + if (contentType && contentType.includes('application/json')) {
867 + return responseClone.json().then(data => {
868 + // IMMEDIATE CHAT MODE UPDATE for JSON response
869 + if (data.chat_mode) {
870 + updateChatModeIndicator(data.chat_mode, botId);
871 + }
872 +
873 + // Check for testing panel
874 + if (window.mxchatTestPanelInstance && data.testing_data) {
875 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
876 + }
877 +
878 + // Handle the JSON response directly
879 + handleNonStreamResponse(data, callback, botId);
880 + return Promise.resolve(); // Prevent further processing
881 + });
882 + }
883 +
884 + // Continue with streaming processing
885 + const reader = response.body.getReader();
886 + const decoder = new TextDecoder();
887 + let buffer = '';
888 +
889 + function processStream() {
890 + reader.read().then(({ done, value }) => {
891 + if (done) {
892 + // If streaming completed but no content was received, try to get response as fallback
893 + if (!streamingStarted || !accumulatedContent) {
894 + // Try to read the response as JSON
895 + responseClone.text().then(text => {
896 + try {
897 + const data = JSON.parse(text);
898 + if (data.text || data.message || data.html) {
899 + handleNonStreamResponse(data, callback, botId);
900 + } else {
901 + // No valid data, fall back to regular call
902 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
903 + callMxChat(message, callback, botId);
904 + }
905 + } catch (e) {
906 + // Could not parse, fall back to regular call
907 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
908 + callMxChat(message, callback, botId);
909 + }
910 + }).catch(() => {
911 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
912 + callMxChat(message, callback, botId);
913 + });
914 + return;
915 + }
916 +
917 + // Re-enable chat input when stream ends with content
918 + enableChatInput(botId);
919 +
920 + if (callback) {
921 + callback(accumulatedContent);
922 + }
923 + return;
924 + }
925 +
926 + buffer += decoder.decode(value, { stream: true });
927 + const lines = buffer.split('\n');
928 + buffer = lines.pop() || '';
929 +
930 + for (const line of lines) {
931 + if (line.startsWith('data: ')) {
932 + const data = line.substring(6);
933 +
934 + if (data === '[DONE]') {
935 + if (!accumulatedContent) {
936 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
937 + callMxChat(message, callback, botId);
938 + return;
939 + }
940 +
941 + // Re-enable chat input after streaming completes
942 + enableChatInput(botId);
943 +
944 + if (callback) {
945 + callback(accumulatedContent);
946 + }
947 + return;
948 + }
949 +
950 + try {
951 + const json = JSON.parse(data);
952 +
953 + // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
954 + if (json.chat_mode) {
955 + updateChatModeIndicator(json.chat_mode, botId);
956 + }
957 +
958 + // Handle testing data
959 + if (json.testing_data && !testingDataReceived) {
960 + if (window.mxchatTestPanelInstance) {
961 + window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
962 + testingDataReceived = true;
963 + }
964 + }
965 + // Handle content streaming
966 + else if (json.content) {
967 + streamingStarted = true;
968 + accumulatedContent += json.content;
969 + updateStreamingMessage(accumulatedContent, botId);
970 + }
971 + // Handle complete response in stream (fallback response)
972 + else if (json.text || json.message || json.html) {
973 + handleNonStreamResponse(json, callback, botId);
974 + return;
975 + }
976 + // Handle errors
977 + else if (json.error) {
978 +
979 + // Get error message from various possible fields
980 + let errorMessage = json.error_message || json.message || json.text ||
981 + (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
982 +
983 + // Re-enable chat input on error
984 + enableChatInput(botId);
985 +
986 + // Display the error directly in the chat
987 + replaceLastMessage("bot", errorMessage, '', [], botId);
988 +
989 + if (callback) {
990 + callback(errorMessage);
991 + }
992 + return;
993 + }
994 + } catch (e) {
995 + // SSE data parsing error - silently continue
996 + }
997 + }
998 + }
999 +
1000 + processStream();
1001 + }).catch(streamError => {
1002 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1003 + callMxChat(message, callback, botId);
1004 + });
1005 + }
1006 +
1007 + processStream();
1008 + })
1009 + .catch(error => {
1010 + // Check if we have server error data with chat mode
1011 + if (error && error.isServerError && error.data) {
1012 + // Check for chat mode in error data
1013 + if (error.data.chat_mode) {
1014 + updateChatModeIndicator(error.data.chat_mode, botId);
1015 + }
1016 +
1017 + handleNonStreamResponse(error.data, callback, botId);
1018 + } else {
1019 + // Only fall back to regular call if we don't have any response data
1020 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1021 + callMxChat(message, callback, botId);
1022 + }
1023 + });
1024 +}
1025 +
1026 +// Helper function to handle non-streaming responses
1027 +function handleNonStreamResponse(data, callback, botId) {
1028 + botId = botId || 'default';
1029 +
1030 + // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1031 + if (data.chat_mode) {
1032 + updateChatModeIndicator(data.chat_mode, botId);
1033 + }
1034 +
1035 + // Also check in data property if response is wrapped
1036 + if (data.data && data.data.chat_mode) {
1037 + updateChatModeIndicator(data.data.chat_mode, botId);
1038 + }
1039 +
1040 + // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1041 + // This prevents a visual gap between thinking dots disappearing and content appearing
1042 +
1043 + // SECURITY FIX: Check for errors FIRST
1044 + if (data.success === false || (data.data && data.data.error_message)) {
1045 + let errorMessage = "";
1046 + let errorCode = "";
1047 +
1048 + // Check various possible error locations
1049 + if (data.data && data.data.error_message) {
1050 + errorMessage = data.data.error_message;
1051 + errorCode = data.data.error_code || "";
1052 + } else if (data.error_message) {
1053 + errorMessage = data.error_message;
1054 + errorCode = data.error_code || "";
1055 + } else if (data.message) {
1056 + errorMessage = data.message;
1057 + } else if (typeof data.data === 'string') {
1058 + errorMessage = data.data;
1059 + } else {
1060 + errorMessage = "An error occurred. Please try again or contact support.";
1061 + }
1062 +
1063 + // Handle session reset action (IP changed, session expired, etc.)
1064 + if (data.data && data.data.action === 'reset_session') {
1065 + // Clear the old session and generate a new one
1066 + resetChatSession(botId);
1067 + // Re-send the original message with the new session
1068 + var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1069 + if (originalMessage) {
1070 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1071 + // Re-add the user message and thinking indicator
1072 + appendMessage("user", originalMessage, '', [], false, botId);
1073 + appendThinkingMessage(botId);
1074 + scrollToBottom(botId);
1075 + // Determine whether to use streaming
1076 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1077 + if (shouldUseStreaming(currentModel)) {
1078 + callMxChatStream(originalMessage, callback, botId);
1079 + } else {
1080 + callMxChat(originalMessage, callback, botId);
1081 + }
1082 + }
1083 + return;
1084 + }
1085 +
1086 + // Format user-friendly error message
1087 + let displayMessage = errorMessage;
1088 + if (mxchatChat.is_admin) {
1089 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1090 + }
1091 +
1092 + replaceLastMessage("bot", displayMessage, '', [], botId);
1093 +
1094 + if (callback) {
1095 + callback('');
1096 + }
1097 + return; // Exit early for errors
1098 + }
1099 +
1100 + // Check for live agent response
1101 + if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1102 + removeThinkingDots(botId);
1103 + // Also remove any leftover bot-message that lost its temporary-message class
1104 + var $chatBox = getElement(botId, 'chat-box');
1105 + $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1106 + updateChatModeIndicator('agent', botId);
1107 + enableChatInput(botId);
1108 + if (callback) {
1109 + callback('');
1110 + }
1111 + return;
1112 + }
1113 +
1114 + // Handle different response formats
1115 + if (data.text || data.html || data.message) {
1116 +
1117 + // Apply response hooks
1118 + if (data.text && typeof customMxChatFilter === 'function') {
1119 + data.text = customMxChatFilter(data.text, "response");
1120 + }
1121 + if (data.message && typeof customMxChatFilter === 'function') {
1122 + data.message = customMxChatFilter(data.message, "response");
1123 + }
1124 +
1125 + // Display the response
1126 + if (data.text && data.html) {
1127 + replaceLastMessage("bot", data.text, data.html, [], botId);
1128 + } else if (data.text) {
1129 + replaceLastMessage("bot", data.text, '', [], botId);
1130 + } else if (data.html) {
1131 + replaceLastMessage("bot", "", data.html, [], botId);
1132 + } else if (data.message) {
1133 + replaceLastMessage("bot", data.message, '', [], botId);
1134 + }
1135 + }
1136 +
1137 + // Handle other response properties
1138 + if (data.data && data.data.filename) {
1139 + showActivePdf(data.data.filename, botId);
1140 + var instance = MxChatInstances.get(botId);
1141 + instance.activePdfFile = data.data.filename;
1142 + }
1143 +
1144 + if (data.redirect_url) {
1145 + setTimeout(() => {
1146 + window.location.href = data.redirect_url;
1147 + }, 1500);
1148 + }
1149 +
1150 + // Ensure chat input is re-enabled (safety net for edge cases)
1151 + enableChatInput(botId);
1152 +
1153 + if (callback) {
1154 + callback(data.text || data.message || '');
1155 + }
1156 +}
1157 +
1158 +// Enhanced updateChatModeIndicator function for immediate DOM updates
1159 +function updateChatModeIndicator(mode, botId) {
1160 + botId = botId || 'default';
1161 + const indicator = getElementDOM(botId, 'chat-mode-indicator');
1162 + if (indicator) {
1163 + const oldText = indicator.textContent;
1164 +
1165 + if (mode === 'agent') {
1166 + indicator.textContent = 'Live Agent';
1167 + startPolling(botId);
1168 + } else {
1169 + // Everything else is AI mode
1170 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1171 + indicator.textContent = customAiText;
1172 + stopPolling(botId);
1173 + }
1174 +
1175 + // Force immediate DOM update and reflow
1176 + if (oldText !== indicator.textContent) {
1177 + // Force a reflow to ensure the change is visible immediately
1178 + indicator.style.display = 'none';
1179 + indicator.offsetHeight; // Trigger reflow
1180 + indicator.style.display = '';
1181 +
1182 + // Double-check after a brief moment to ensure the change stuck
1183 + setTimeout(() => {
1184 + if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1185 + indicator.textContent = 'Live Agent';
1186 + } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1187 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1188 + indicator.textContent = customAiText;
1189 + }
1190 + }, 50);
1191 + }
1192 + }
1193 +}
1194 +
1195 +// Function to update message during streaming
1196 +function updateStreamingMessage(content, botId) {
1197 + botId = botId || 'default';
1198 +
1199 + // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1200 + if (typeof customMxChatFilter === 'function') {
1201 + content = customMxChatFilter(content, "response");
1202 + }
1203 +
1204 + const formattedContent = linkify(content);
1205 +
1206 + // Find the temporary message in this bot's chat box
1207 + var $chatBox = getElement(botId, 'chat-box');
1208 + const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1209 +
1210 + if (tempMessage.length) {
1211 + // Update existing message
1212 + tempMessage.html(formattedContent);
1213 + } else {
1214 + // Create new temporary message if it doesn't exist
1215 + appendMessage("bot", content, '', [], true, botId);
1216 + }
1217 +}
1218 +
1219 +function isStreamingSupported(model) {
1220 + if (!model) return false;
1221 +
1222 + const modelPrefix = model.split('-')[0].toLowerCase();
1223 +
1224 + // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1225 + const isSupported = modelPrefix === 'gpt' ||
1226 + modelPrefix === 'o1' ||
1227 + modelPrefix === 'claude' ||
1228 + modelPrefix === 'grok' ||
1229 + modelPrefix === 'deepseek' ||
1230 + model === 'openrouter'; // Add this line - check full model name for OpenRouter
1231 +
1232 + return isSupported;
1233 +}
1234 +
1235 +// Update the event handlers to use the correct function names (using event delegation)
1236 +// Use class-based selectors for multi-instance support
1237 +$(document).on('click', '.send-button', function() {
1238 + var botId = getBotIdFromElement(this);
1239 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1240 + if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1241 + disableChatInput(botId);
1242 + }
1243 + sendMessage(botId);
1244 +});
1245 +
1246 +// Override enter key handler (using event delegation)
1247 +$(document).on('keypress', '.chat-input', function(e) {
1248 + if (e.which == 13 && !e.shiftKey) {
1249 + e.preventDefault();
1250 + var botId = getBotIdFromElement(this);
1251 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1252 + if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1253 + disableChatInput(botId);
1254 + }
1255 + sendMessage(botId);
1256 + }
1257 +});
1258 +
1259 +
1260 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1261 + try {
1262 + // Determine styles based on sender type
1263 + let messageClass, bgColor, fontColor;
1264 +
1265 + if (sender === "user") {
1266 + messageClass = "user-message";
1267 + bgColor = userMessageBgColor;
1268 + fontColor = userMessageFontColor;
1269 + // Only sanitize user input
1270 + messageText = sanitizeUserInput(messageText);
1271 + } else if (sender === "agent") {
1272 + messageClass = "agent-message";
1273 + bgColor = liveAgentMessageBgColor;
1274 + fontColor = liveAgentMessageFontColor;
1275 + } else {
1276 + messageClass = "bot-message";
1277 + bgColor = botMessageBgColor;
1278 + fontColor = botMessageFontColor;
1279 + }
1280 +
1281 + const messageDiv = $('<div>')
1282 + .addClass(messageClass)
1283 + .attr('dir', 'auto');
1284 +
1285 + // Only apply inline colors if AI theme is not active (let CSS handle it)
1286 + var skipColors = shouldSkipInlineColors(botId);
1287 + if (skipColors) {
1288 + messageDiv.css({
1289 + 'margin-bottom': '1em'
1290 + });
1291 + } else {
1292 + messageDiv.css({
1293 + 'background': bgColor,
1294 + 'color': fontColor,
1295 + 'margin-bottom': '1em'
1296 + });
1297 + }
1298 +
1299 + // Process the message content based on sender
1300 + let fullMessage;
1301 + if (sender === "user") {
1302 + // For user messages, apply linkify after sanitization
1303 + fullMessage = linkify(messageText);
1304 + } else {
1305 + // For bot/agent messages, preserve HTML
1306 + fullMessage = messageText;
1307 + }
1308 +
1309 + // Add images if provided
1310 + if (images && images.length > 0) {
1311 + fullMessage += '<div class="image-gallery" dir="auto">';
1312 + images.forEach(img => {
1313 + const safeTitle = sanitizeUserInput(img.title);
1314 + const safeUrl = encodeURI(img.image_url);
1315 + const safeThumbnail = encodeURI(img.thumbnail_url);
1316 +
1317 + fullMessage += `
1318 + <div style="margin-bottom: 10px;">
1319 + <strong>${safeTitle}</strong><br>
1320 + <a href="${safeUrl}" target="_blank">
1321 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1322 + </a>
1323 + </div>`;
1324 + });
1325 + fullMessage += '</div>';
1326 + }
1327 +
1328 + // Append HTML content if provided
1329 + if (messageHtml && sender !== "user") {
1330 + // Only add line breaks if there's actual text content before the HTML
1331 + if (fullMessage && fullMessage.trim()) {
1332 + fullMessage += '<br><br>' + messageHtml;
1333 + } else {
1334 + fullMessage = messageHtml;
1335 + }
1336 + }
1337 +
1338 + messageDiv.html(fullMessage);
1339 +
1340 + if (isTemporary) {
1341 + messageDiv.addClass('temporary-message');
1342 + }
1343 +
1344 + // Append to the correct chatbot instance's chat-box
1345 + var $chatBox = getElement(botId, 'chat-box');
1346 + messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1347 + // FIXED: Use event delegation for link tracking
1348 + if (sender === "bot" || sender === "agent") {
1349 + attachLinkTracking(messageDiv, messageText, botId);
1350 + }
1351 +
1352 + if (sender === "bot") {
1353 + const lastUserMessage = $chatBox.find('.user-message').last();
1354 + if (lastUserMessage.length) {
1355 + scrollElementToTop(lastUserMessage, botId);
1356 + }
1357 + }
1358 + });
1359 +
1360 + if (messageText.id) {
1361 + var instance = MxChatInstances.get(botId);
1362 + instance.lastSeenMessageId = messageText.id;
1363 + hideNotification(botId);
1364 + }
1365 + } catch (error) {
1366 + // Error rendering message - silently continue
1367 + }
1368 +}
1369 +
1370 +// Helper function to attach link tracking with proper event handling
1371 +function attachLinkTracking(messageDiv, messageText, botId) {
1372 + botId = botId || 'default';
1373 + // Use a slight delay to ensure DOM is ready
1374 + setTimeout(function() {
1375 + const links = messageDiv.find('a[href]').not('[data-tracked]');
1376 +
1377 + links.each(function() {
1378 + const $link = $(this);
1379 + const originalHref = $link.attr('href');
1380 +
1381 + // Mark as tracked to avoid duplicate handlers
1382 + $link.attr('data-tracked', 'true');
1383 +
1384 + // Only track external URLs
1385 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1386 + // Remove any existing click handlers first
1387 + $link.off('click.tracking');
1388 +
1389 + // Add new click handler with namespace
1390 + $link.on('click.tracking', function(e) {
1391 + e.preventDefault();
1392 + e.stopPropagation();
1393 +
1394 + const messageContext = typeof messageText === 'string'
1395 + ? messageText.substring(0, 200)
1396 + : '';
1397 +
1398 + // Track the click
1399 + $.ajax({
1400 + url: mxchatChat.ajax_url,
1401 + type: 'POST',
1402 + data: {
1403 + action: 'mxchat_track_url_click',
1404 + session_id: getChatSession(botId),
1405 + url: originalHref,
1406 + message_context: messageContext,
1407 + nonce: mxchatChat.nonce
1408 + },
1409 + complete: function() {
1410 + // Always redirect, even if tracking fails
1411 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1412 + window.open(originalHref, '_blank');
1413 + } else {
1414 + window.location.href = originalHref;
1415 + }
1416 + }
1417 + });
1418 +
1419 + return false; // Extra insurance to prevent default
1420 + });
1421 + }
1422 + });
1423 + }, 100); // Small delay to ensure DOM is ready
1424 +}
1425 +
1426 +function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1427 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1428 + var $chatBox = getElement(botId, 'chat-box');
1429 + var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1430 +
1431 + // Determine styles
1432 + let bgColor, fontColor;
1433 + if (sender === "user") {
1434 + bgColor = userMessageBgColor;
1435 + fontColor = userMessageFontColor;
1436 + } else if (sender === "agent") {
1437 + bgColor = liveAgentMessageBgColor;
1438 + fontColor = liveAgentMessageFontColor;
1439 + } else {
1440 + bgColor = botMessageBgColor;
1441 + fontColor = botMessageFontColor;
1442 + }
1443 +
1444 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1445 + // This prevents double-processing of URLs that are already formatted as HTML
1446 + var fullMessage;
1447 + if (sender === "user") {
1448 + // Always linkify user messages (they're plain text)
1449 + fullMessage = linkify(responseText);
1450 + } else {
1451 + // For bot/agent messages, check if HTML already exists
1452 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1453 + responseText.includes('<img') || responseText.includes('<div') ||
1454 + responseText.includes('<p>') || responseText.includes('<br>')) {
1455 + // Response already has HTML, don't process it
1456 + fullMessage = responseText;
1457 + } else {
1458 + // Plain text response, apply linkify
1459 + fullMessage = linkify(responseText);
1460 + }
1461 + }
1462 +
1463 + if (responseHtml) {
1464 + // Only add line breaks if there's actual text content before the HTML
1465 + if (fullMessage && fullMessage.trim()) {
1466 + fullMessage += '<br><br>' + responseHtml;
1467 + } else {
1468 + fullMessage = responseHtml;
1469 + }
1470 + }
1471 +
1472 + if (images.length > 0) {
1473 + fullMessage += '<div class="image-gallery" dir="auto">';
1474 + images.forEach(img => {
1475 + fullMessage += `
1476 + <div style="margin-bottom: 10px;">
1477 + <strong>${img.title}</strong><br>
1478 + <a href="${img.image_url}" target="_blank">
1479 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1480 + </a>
1481 + </div>`;
1482 + });
1483 + fullMessage += '</div>';
1484 + }
1485 +
1486 + if (lastMessageDiv.length) {
1487 + // Replace content immediately to prevent visual gap between thinking dots and response
1488 + lastMessageDiv
1489 + .html(fullMessage)
1490 + .removeClass('bot-message user-message temporary-message')
1491 + .addClass(messageClass)
1492 + .attr('dir', 'auto');
1493 +
1494 + // Only apply inline colors if AI theme is not active (let CSS handle it)
1495 + var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1496 + if (!skipColors) {
1497 + lastMessageDiv.css({
1498 + 'background-color': bgColor,
1499 + 'color': fontColor,
1500 + });
1501 + }
1502 +
1503 + // Handle link tracking and scroll
1504 + if (sender === "bot" || sender === "agent") {
1505 + attachLinkTracking(lastMessageDiv, responseText, botId);
1506 +
1507 + const lastUserMessage = $chatBox.find('.user-message').last();
1508 + if (lastUserMessage.length) {
1509 + scrollElementToTop(lastUserMessage, botId);
1510 + }
1511 + // Show notification if chat is hidden
1512 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
1513 + if ($floatingChatbot.hasClass('hidden')) {
1514 + showNotification(botId);
1515 + }
1516 + }
1517 +
1518 + // Re-enable chat input after response is displayed
1519 + enableChatInput(botId);
1520 + } else {
1521 + appendMessage(sender, responseText, responseHtml, images, false, botId);
1522 + // Re-enable chat input after response is displayed
1523 + enableChatInput(botId);
1524 + }
1525 +}
1526 +
1527 +
1528 + function appendThinkingMessage(botId) {
1529 + botId = botId || 'default';
1530 +
1531 + // Don't show thinking dots in live agent mode - message is just forwarded to a human
1532 + var indicator = getElementDOM(botId, 'chat-mode-indicator');
1533 + if (indicator && indicator.textContent === 'Live Agent') {
1534 + return;
1535 + }
1536 +
1537 + var $chatBox = getElement(botId, 'chat-box');
1538 +
1539 + // Remove any existing thinking dots in this bot's chat first
1540 + $chatBox.find('.thinking-dots').remove();
1541 +
1542 + // Check if we should skip inline colors (AI theme is active)
1543 + var skipColors = shouldSkipInlineColors(botId);
1544 +
1545 + // Retrieve the bot message font color and background color
1546 + var botMessageFontColor = mxchatChat.bot_message_font_color;
1547 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
1548 +
1549 + // Build thinking dots HTML - skip inline colors if AI theme is active
1550 + var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1551 + var thinkingHtml = '<div class="thinking-dots-container">' +
1552 + '<div class="thinking-dots">' +
1553 + '<span class="dot"' + dotStyle + '></span>' +
1554 + '<span class="dot"' + dotStyle + '></span>' +
1555 + '<span class="dot"' + dotStyle + '></span>' +
1556 + '</div>' +
1557 + '</div>';
1558 +
1559 + // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1560 + var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1561 + $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1562 + scrollToBottom(botId);
1563 + }
1564 +
1565 + function removeThinkingDots(botId) {
1566 + botId = botId || 'default';
1567 + var $chatBox = getElement(botId, 'chat-box');
1568 + // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1569 + $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1570 + $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1571 + }
1572 +
1573 + // ====================================
1574 + // TEXT FORMATTING & PROCESSING
1575 + // ====================================
1576 +
1577 + function linkify(inputText) {
1578 + if (!inputText) {
1579 + return '';
1580 + }
1581 +
1582 + // Helper function to check if URL is already encoded
1583 + function isUrlEncoded(url) {
1584 + // Check for % followed by exactly 2 hex digits
1585 + return /%[0-9a-fA-F]{2}/.test(url);
1586 + }
1587 +
1588 + // Helper function to safely encode URLs only if needed
1589 + function safeEncodeUrl(url) {
1590 + // If URL already contains encoded characters, return as-is
1591 + if (isUrlEncoded(url)) {
1592 + return url;
1593 + }
1594 + // Otherwise, encode it
1595 + return encodeURI(url);
1596 + }
1597 +
1598 + // Process markdown headers FIRST
1599 + let processedText = formatMarkdownHeaders(inputText);
1600 +
1601 + // Process text styling (bold, italic, strikethrough)
1602 + processedText = formatTextStyling(processedText);
1603 +
1604 + // Process code blocks BEFORE processing links
1605 + processedText = formatCodeBlocks(processedText);
1606 +
1607 + // Process markdown tables BEFORE converting newlines to paragraphs
1608 + processedText = formatMarkdownTables(processedText);
1609 +
1610 + // NOW convert to paragraphs
1611 + processedText = convertNewlinesToBreaks(processedText);
1612 +
1613 + // IMPORTANT: Handle citation-style brackets FIRST [URL]
1614 + // This prevents them from being processed as markdown links
1615 + // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1616 + processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1617 + // Clean the URL of any trailing punctuation
1618 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1619 + const safeUrl = safeEncodeUrl(cleanUrl);
1620 + // Return as a proper link without the brackets
1621 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1622 + });
1623 +
1624 + // Process proper markdown links with text: [text](url)
1625 + // This MUST have non-empty text in the first brackets
1626 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1627 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1628 + // Make sure we have actual text (not just whitespace)
1629 + if (!text || !text.trim()) {
1630 + // If no text, treat the URL as the text
1631 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1632 + const safeUrl = safeEncodeUrl(cleanUrl);
1633 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1634 + }
1635 +
1636 + // Clean the URL
1637 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1638 + const safeUrl = safeEncodeUrl(cleanUrl);
1639 + const safeText = sanitizeUserInput(text);
1640 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1641 + });
1642 +
1643 + // Handle empty markdown links: [](url)
1644 + // This is a specific case where there's no text
1645 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1646 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1647 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1648 + const safeUrl = safeEncodeUrl(cleanUrl);
1649 + // Use the URL itself as the link text
1650 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1651 + });
1652 +
1653 + // Process phone numbers: [text](tel:number)
1654 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1655 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
1656 + const safePhone = safeEncodeUrl(phone);
1657 + const safeText = sanitizeUserInput(text);
1658 + return `<a href="${safePhone}">${safeText}</a>`;
1659 + });
1660 +
1661 + // Process mailto links: [text](mailto:email)
1662 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1663 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1664 + const safeMailto = safeEncodeUrl(mailto);
1665 + const safeText = sanitizeUserInput(text);
1666 + return `<a href="${safeMailto}">${safeText}</a>`;
1667 + });
1668 +
1669 + // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1670 + // Updated pattern to be more careful about what it matches
1671 + const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1672 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1673 + // Extra check: make sure this isn't already linked
1674 + if (match.includes('href=') || match.includes('</a>')) {
1675 + return match;
1676 + }
1677 +
1678 + // Clean trailing punctuation
1679 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1680 + const safeUrl = safeEncodeUrl(cleanUrl);
1681 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1682 + });
1683 +
1684 + // Process www. URLs - but NOT if they're already in <a> tags or brackets
1685 + const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1686 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1687 + // Extra check: make sure this isn't already linked
1688 + if (match.includes('href=') || match.includes('</a>')) {
1689 + return match;
1690 + }
1691 +
1692 + // Clean trailing punctuation
1693 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1694 + const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1695 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1696 + });
1697 +
1698 + return processedText;
1699 +}
1700 +
1701 + function formatMarkdownHeaders(text) {
1702 + // Handle h1 to h6 headers
1703 + return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1704 + const level = hashes.length;
1705 + return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1706 + });
1707 + }
1708 +
1709 +function formatTextStyling(text) {
1710 + // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1711 + const protectedSegments = [];
1712 + let protectedText = text;
1713 +
1714 + // Step 1a: Protect HTML href="..." attributes
1715 + protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1716 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1717 + protectedSegments.push(match);
1718 + return placeholder;
1719 + });
1720 +
1721 + // Step 1b: Protect Markdown links [text](url)
1722 + // This is crucial - we need to protect the URLs in markdown format
1723 + protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1724 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1725 + protectedSegments.push(match);
1726 + return placeholder;
1727 + });
1728 +
1729 + // Step 1c: Also protect bare URLs that might exist
1730 + protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1731 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1732 + protectedSegments.push(match);
1733 + return placeholder;
1734 + });
1735 +
1736 + // Step 2: Now apply text styling to the protected text
1737 + // Handle bold text (**text**)
1738 + protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1739 +
1740 + // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1741 + // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1742 + protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1743 +
1744 + // Handle underscores for italic - Safari-compatible (no lookbehind)
1745 + // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1746 + protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1747 +
1748 + // Handle strikethrough (~~text~~)
1749 + protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1750 +
1751 + // Step 3: Restore all protected segments
1752 + protectedSegments.forEach((original, index) => {
1753 + const placeholder = `__PROTECTED_${index}__`;
1754 + protectedText = protectedText.replace(placeholder, original);
1755 + });
1756 +
1757 + return protectedText;
1758 +}
1759 + function formatBoldText(text) {
1760 + // This function is kept for compatibility but now uses formatTextStyling
1761 + return formatTextStyling(text);
1762 + }
1763 +
1764 +function convertNewlinesToBreaks(text) {
1765 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1766 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1767 +
1768 + // Filter out empty paragraphs and wrap each paragraph in <p> tags
1769 + return paragraphs
1770 + .map(para => para.trim())
1771 + .filter(para => para.length > 0) // Remove empty paragraphs
1772 + .map(para => `<p>${para}</p>`)
1773 + .join('');
1774 +}
1775 + function formatCodeBlocks(text) {
1776 + // Handle fenced code blocks with language specification (```language)
1777 + text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1778 + const lang = language || 'text';
1779 + const escapedCode = escapeHtml(code.trim());
1780 + return `<div class="mxchat-code-block-container">
1781 + <div class="mxchat-code-header">
1782 + <span class="mxchat-code-language">${lang}</span>
1783 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1784 + </div>
1785 + <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1786 + </div>`;
1787 + });
1788 +
1789 + // Handle inline code with single backticks
1790 + text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1791 +
1792 + // Handle raw PHP tags (legacy support)
1793 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1794 + const escapedCode = escapeHtml(match);
1795 + return `<div class="mxchat-code-block-container">
1796 + <div class="mxchat-code-header">
1797 + <span class="mxchat-code-language">php</span>
1798 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1799 + </div>
1800 + <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1801 + </div>`;
1802 + });
1803 +
1804 + return text;
1805 + }
1806 +
1807 + function formatMarkdownTables(text) {
1808 + var lines = text.split('\n');
1809 + var result = [];
1810 + var i = 0;
1811 +
1812 + while (i < lines.length) {
1813 + // Check for a table: current line has pipes AND next line is a separator row
1814 + if (i + 1 < lines.length &&
1815 + lines[i].indexOf('|') !== -1 &&
1816 + /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1817 +
1818 + var tableLines = [];
1819 + var headerLine = lines[i];
1820 + var separatorLine = lines[i + 1];
1821 + tableLines.push(headerLine);
1822 + tableLines.push(separatorLine);
1823 +
1824 + // Collect remaining table rows
1825 + var j = i + 2;
1826 + while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1827 + tableLines.push(lines[j]);
1828 + j++;
1829 + }
1830 +
1831 + // Parse alignment from separator row
1832 + var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1833 + var alignments = sepCells.map(function(cell) {
1834 + var trimmed = cell.trim();
1835 + if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1836 + if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1837 + return 'left';
1838 + });
1839 +
1840 + // Build HTML table
1841 + var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
1842 +
1843 + // Header row
1844 + var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1845 + html += '<thead><tr>';
1846 + headerCells.forEach(function(cell, idx) {
1847 + var align = alignments[idx] || 'left';
1848 + html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1849 + });
1850 + html += '</tr></thead>';
1851 +
1852 + // Body rows
1853 + html += '<tbody>';
1854 + for (var r = 2; r < tableLines.length; r++) {
1855 + var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1856 + html += '<tr>';
1857 + rowCells.forEach(function(cell, idx) {
1858 + var align = alignments[idx] || 'left';
1859 + html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1860 + });
1861 + html += '</tr>';
1862 + }
1863 + html += '</tbody></table></div>';
1864 +
1865 + result.push(html);
1866 + i = j;
1867 + } else {
1868 + result.push(lines[i]);
1869 + i++;
1870 + }
1871 + }
1872 +
1873 + return result.join('\n');
1874 + }
1875 +
1876 + function sanitizeUserInput(text) {
1877 + const div = document.createElement('div');
1878 + div.textContent = text;
1879 + return div.innerHTML;
1880 + }
1881 +
1882 + function escapeHtml(unsafe) {
1883 + // Skip escaping if it's already escaped or contains HTML code block markup
1884 + if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1885 + unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1886 + return unsafe;
1887 + }
1888 +
1889 + return unsafe
1890 + .replace(/&/g, "&amp;")
1891 + .replace(/</g, "&lt;")
1892 + .replace(/>/g, "&gt;")
1893 + .replace(/"/g, "&quot;")
1894 + .replace(/'/g, "&#039;");
1895 + }
1896 +
1897 + function decodeHTMLEntities(text) {
1898 + var textArea = document.createElement('textarea');
1899 + textArea.innerHTML = text;
1900 + return textArea.value;
1901 + }
1902 +
1903 + // ====================================
1904 + // UI & SCROLLING CONTROLS
1905 + // ====================================
1906 +
1907 + function scrollToBottom(botIdOrInstant, instant) {
1908 + // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1909 + var botId = 'default';
1910 + if (typeof botIdOrInstant === 'string') {
1911 + botId = botIdOrInstant;
1912 + instant = instant || false;
1913 + } else if (typeof botIdOrInstant === 'boolean') {
1914 + instant = botIdOrInstant;
1915 + } else {
1916 + instant = false;
1917 + }
1918 +
1919 + var chatBox = getElement(botId, 'chat-box');
1920 + if (instant) {
1921 + // Instantly set the scroll position to the bottom
1922 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
1923 + } else {
1924 + // Use requestAnimationFrame for smoother scrolling if needed
1925 + let start = null;
1926 + const scrollHeight = chatBox.prop("scrollHeight");
1927 + const initialScroll = chatBox.scrollTop();
1928 + const distance = scrollHeight - initialScroll;
1929 + const duration = 500; // Duration in ms
1930 +
1931 + function smoothScroll(timestamp) {
1932 + if (!start) start = timestamp;
1933 + const progress = timestamp - start;
1934 + const currentScroll = initialScroll + (distance * (progress / duration));
1935 + chatBox.scrollTop(currentScroll);
1936 +
1937 + if (progress < duration) {
1938 + requestAnimationFrame(smoothScroll);
1939 + } else {
1940 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1941 + }
1942 + }
1943 +
1944 + requestAnimationFrame(smoothScroll);
1945 + }
1946 + }
1947 +
1948 + function scrollElementToTop(element, botId) {
1949 + botId = botId || 'default';
1950 + var chatBox = getElement(botId, 'chat-box');
1951 + var elementTop = element.position().top + chatBox.scrollTop();
1952 + chatBox.animate({ scrollTop: elementTop }, 500);
1953 + }
1954 +
1955 + function showChatWidget(botId) {
1956 + botId = botId || 'default';
1957 + var $button = getElement(botId, 'floating-chatbot-button');
1958 + // First ensure display is set
1959 + $button.css('display', 'flex');
1960 + // Then handle the fade
1961 + $button.fadeTo(500, 1);
1962 + // Force visibility
1963 + $button.removeClass('hidden');
1964 + }
1965 +
1966 + function hideChatWidget(botId) {
1967 + botId = botId || 'default';
1968 + var $button = getElement(botId, 'floating-chatbot-button');
1969 + $button.css('display', 'none');
1970 + $button.addClass('hidden');
1971 + }
1972 +
1973 + function disableScroll() {
1974 + if (isMobile()) {
1975 + $('body').css('overflow', 'hidden');
1976 + }
1977 + }
1978 +
1979 + function enableScroll() {
1980 + if (isMobile()) {
1981 + $('body').css('overflow', '');
1982 + }
1983 + }
1984 +
1985 + function isMobile() {
1986 + // This can be a simple check, or more sophisticated detection of mobile devices
1987 + return window.innerWidth <= 768; // Example threshold for mobile devices
1988 + }
1989 +
1990 + function setFullHeight() {
1991 + var vh = $(window).innerHeight() * 0.01;
1992 + $(':root').css('--vh', vh + 'px');
1993 + }
1994 +
1995 +
1996 + // ====================================
1997 + // NOTIFICATION SYSTEM
1998 + // ====================================
1999 +
2000 + function createNotificationBadge() {
2001 + const chatButton = document.getElementById('floating-chatbot-button');
2002 +
2003 + if (!chatButton) return;
2004 +
2005 + // Remove any existing badge first
2006 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
2007 + if (existingBadge) {
2008 + existingBadge.remove();
2009 + }
2010 +
2011 + notificationBadge = document.createElement('div');
2012 + notificationBadge.className = 'chat-notification-badge';
2013 + notificationBadge.style.cssText = `
2014 + display: none;
2015 + position: absolute;
2016 + top: -5px;
2017 + right: -5px;
2018 + background-color: red;
2019 + color: white;
2020 + border-radius: 50%;
2021 + padding: 4px 8px;
2022 + font-size: 12px;
2023 + font-weight: bold;
2024 + z-index: 10001;
2025 + `;
2026 + chatButton.style.position = 'relative';
2027 + chatButton.appendChild(notificationBadge);
2028 +
2029 + }
2030 +
2031 + function showNotification(botId) {
2032 + botId = botId || 'default';
2033 + const badge = getElementDOM(botId, 'chat-notification-badge');
2034 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
2035 + if (badge && $floatingChatbot.hasClass('hidden')) {
2036 + badge.style.display = 'block';
2037 + badge.textContent = '1';
2038 + }
2039 + }
2040 +
2041 + function hideNotification(botId) {
2042 + botId = botId || 'default';
2043 + const badge = getElementDOM(botId, 'chat-notification-badge');
2044 + if (badge) {
2045 + badge.style.display = 'none';
2046 + }
2047 + }
2048 +
2049 + function startNotificationChecking(botId) {
2050 + botId = botId || 'default';
2051 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2052 + if (!chatPersistenceEnabled) return;
2053 +
2054 + createNotificationBadge(botId);
2055 + var instance = MxChatInstances.get(botId);
2056 + instance.notificationCheckInterval = setInterval(function() {
2057 + checkForNewMessages(botId);
2058 + }, 30000); // Check every 30 seconds
2059 + }
2060 +
2061 + function stopNotificationChecking(botId) {
2062 + botId = botId || 'default';
2063 + var instance = MxChatInstances.get(botId);
2064 + if (instance.notificationCheckInterval) {
2065 + clearInterval(instance.notificationCheckInterval);
2066 + }
2067 + }
2068 +
2069 + function checkForNewMessages() {
2070 + const sessionId = getChatSession();
2071 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2072 +
2073 + if (!chatPersistenceEnabled) return;
2074 +
2075 + $.ajax({
2076 + url: mxchatChat.ajax_url,
2077 + type: 'POST',
2078 + data: {
2079 + action: 'mxchat_check_new_messages',
2080 + session_id: sessionId,
2081 + last_seen_id: lastSeenMessageId,
2082 + nonce: mxchatChat.nonce
2083 + },
2084 + success: function(response) {
2085 + if (response.success && response.data.hasNewMessages) {
2086 + showNotification();
2087 + }
2088 + }
2089 + });
2090 + }
2091 +
2092 +
2093 +// ====================================
2094 +// LIVE AGENT FUNCTIONALITY
2095 +// ====================================
2096 +
2097 +function startPolling(botId) {
2098 + botId = botId || 'default';
2099 + var instance = MxChatInstances.get(botId);
2100 + // Clear any existing interval first
2101 + stopPolling(botId);
2102 + instance.pollingInterval = setInterval(function() {
2103 + checkForAgentMessages(botId);
2104 + }, 5000);
2105 +}
2106 +
2107 +function stopPolling(botId) {
2108 + botId = botId || 'default';
2109 + var instance = MxChatInstances.get(botId);
2110 + if (instance.pollingInterval) {
2111 + clearInterval(instance.pollingInterval);
2112 + instance.pollingInterval = null;
2113 + }
2114 +}
2115 +
2116 +function checkForAgentMessages(botId) {
2117 + botId = botId || 'default';
2118 + var instance = MxChatInstances.get(botId);
2119 + const sessionId = getChatSession(botId);
2120 + $.ajax({
2121 + url: mxchatChat.ajax_url,
2122 + type: 'POST',
2123 + dataType: 'json',
2124 + data: {
2125 + action: 'mxchat_fetch_new_messages',
2126 + session_id: sessionId,
2127 + last_seen_id: instance.lastSeenMessageId,
2128 + persistence_enabled: 'true',
2129 + nonce: mxchatChat.nonce
2130 + },
2131 + success: function (response) {
2132 + if (response.success && response.data?.new_messages) {
2133 + let hasNewMessage = false;
2134 +
2135 + response.data.new_messages.forEach(function (message) {
2136 + if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2137 + hasNewMessage = true;
2138 + appendMessage("agent", message.content, '', [], false, botId);
2139 + instance.lastSeenMessageId = message.id;
2140 + instance.processedMessageIds.add(message.id);
2141 + }
2142 + });
2143 +
2144 + if (hasNewMessage) {
2145 + enableChatInput(botId);
2146 + }
2147 +
2148 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
2149 + if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2150 + showNotification(botId);
2151 + }
2152 +
2153 + scrollToBottom(botId, true);
2154 + }
2155 +
2156 + // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2157 + if (response.success && response.data?.chat_mode) {
2158 + updateChatModeIndicator(response.data.chat_mode, botId);
2159 + }
2160 + },
2161 + error: function (xhr, status, error) {
2162 + // Polling error - silently continue
2163 + }
2164 + });
2165 +}
2166 +
2167 + // ====================================
2168 + // CHAT HISTORY & PERSISTENCE
2169 + // ====================================
2170 +
2171 +function loadChatHistory(botId) {
2172 + botId = botId || 'default';
2173 + var instance = MxChatInstances.get(botId);
2174 +
2175 + // Prevent duplicate loading
2176 + if (instance.chatHistoryLoaded) {
2177 + return;
2178 + }
2179 +
2180 + var sessionId = getChatSession(botId);
2181 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2182 +
2183 + if (chatPersistenceEnabled && sessionId) {
2184 + $.ajax({
2185 + url: mxchatChat.ajax_url,
2186 + type: 'POST',
2187 + dataType: 'json',
2188 + data: {
2189 + action: 'mxchat_fetch_conversation_history',
2190 + session_id: sessionId
2191 + },
2192 + success: function(response) {
2193 + // Handle session reset (IP changed while user was away)
2194 + if (response.success === false && response.data && response.data.action === 'reset_session') {
2195 + // Silently reset session - user will start fresh
2196 + resetChatSession(botId);
2197 + instance.chatHistoryLoaded = true; // Prevent retry loop
2198 + return;
2199 + }
2200 +
2201 + // Check if the response indicates success
2202 + if (response.success) {
2203 + // Handle case where conversation data exists and is an array
2204 + if (response.data && Array.isArray(response.data.conversation)) {
2205 + var $chatBox = getElement(botId, 'chat-box');
2206 + var $fragment = $(document.createDocumentFragment());
2207 + let highestMessageId = instance.lastSeenMessageId;
2208 +
2209 + // Update chat mode if provided
2210 + if (response.data.chat_mode) {
2211 + updateChatModeIndicator(response.data.chat_mode, botId);
2212 + }
2213 +
2214 + // Only process if there are actual messages
2215 + if (response.data.conversation.length > 0) {
2216 + // IMPORTANT: Clear existing messages before loading history
2217 + $chatBox.empty();
2218 +
2219 + $.each(response.data.conversation, function(index, message) {
2220 + // Skip agent messages if persistence is off
2221 + if (!chatPersistenceEnabled && message.role === 'agent') {
2222 + return;
2223 + }
2224 +
2225 + var messageClass, messageBgColor, messageFontColor;
2226 +
2227 + switch (message.role) {
2228 + case 'user':
2229 + messageClass = 'user-message';
2230 + messageBgColor = userMessageBgColor;
2231 + messageFontColor = userMessageFontColor;
2232 + break;
2233 + case 'agent':
2234 + messageClass = 'agent-message';
2235 + messageBgColor = liveAgentMessageBgColor;
2236 + messageFontColor = liveAgentMessageFontColor;
2237 + break;
2238 + default:
2239 + messageClass = 'bot-message';
2240 + messageBgColor = botMessageBgColor;
2241 + messageFontColor = botMessageFontColor;
2242 + break;
2243 + }
2244 +
2245 + var messageElement = $('<div>').addClass(messageClass)
2246 + .css({
2247 + 'background': messageBgColor,
2248 + 'color': messageFontColor
2249 + });
2250 +
2251 + var content = message.content;
2252 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2253 + content = decodeHTMLEntities(content);
2254 +
2255 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2256 + messageElement.html(content);
2257 + } else {
2258 + var formattedContent = linkify(content);
2259 + messageElement.html(formattedContent);
2260 + }
2261 +
2262 + $fragment.append(messageElement);
2263 +
2264 + // Track message IDs
2265 + if (message.id) {
2266 + highestMessageId = Math.max(highestMessageId, message.id);
2267 + instance.processedMessageIds.add(message.id);
2268 + }
2269 + });
2270 +
2271 + // Only append messages and scroll if we have content
2272 + $chatBox.append($fragment);
2273 + scrollToBottom(botId, true);
2274 +
2275 + // Collapse quick questions if we have conversation history
2276 + // BUT skip auto-collapse for embedded bots (they should stay expanded)
2277 + if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2278 + collapseQuickQuestions(botId);
2279 + }
2280 +
2281 + // Update lastSeenMessageId after history loads
2282 + instance.lastSeenMessageId = highestMessageId;
2283 +
2284 + // Only update chat mode if persistence is enabled and we have messages
2285 + if (chatPersistenceEnabled) {
2286 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2287 + if (lastMessage.role === 'agent') {
2288 + updateChatModeIndicator('agent', botId);
2289 + }
2290 + }
2291 +
2292 + // Mark as loaded ONLY after successful load
2293 + instance.chatHistoryLoaded = true;
2294 + }
2295 + }
2296 + }
2297 + },
2298 + error: function(xhr, status, error) {
2299 + // Error loading chat history - silently continue
2300 + }
2301 + });
2302 + }
2303 +}
2304 +
2305 +
2306 + // ====================================
2307 + // FILE UPLOAD FUNCTIONALITY
2308 + // ====================================
2309 +
2310 + function addSafeEventListener(elementId, eventType, handler) {
2311 + const element = document.getElementById(elementId);
2312 + if (element) {
2313 + element.addEventListener(eventType, handler);
2314 + }
2315 + }
2316 +
2317 + function showActivePdf(filename, botId) {
2318 + botId = botId || 'default';
2319 + const container = getElementDOM(botId, 'active-pdf-container');
2320 + const nameElement = getElementDOM(botId, 'active-pdf-name');
2321 +
2322 + if (!container || !nameElement) {
2323 + return;
2324 + }
2325 +
2326 + nameElement.textContent = filename;
2327 + container.style.display = 'flex';
2328 + }
2329 +
2330 + function showActiveWord(filename, botId) {
2331 + botId = botId || 'default';
2332 + const container = getElementDOM(botId, 'active-word-container');
2333 + const nameElement = getElementDOM(botId, 'active-word-name');
2334 +
2335 + if (!container || !nameElement) {
2336 + return;
2337 + }
2338 +
2339 + nameElement.textContent = filename;
2340 + container.style.display = 'flex';
2341 + }
2342 +
2343 + function removeActivePdf(botId) {
2344 + botId = botId || 'default';
2345 + var instance = MxChatInstances.get(botId);
2346 + const container = getElementDOM(botId, 'active-pdf-container');
2347 + const nameElement = getElementDOM(botId, 'active-pdf-name');
2348 +
2349 + if (!container || !nameElement || !instance.activePdfFile) return;
2350 +
2351 + fetch(mxchatChat.ajax_url, {
2352 + method: 'POST',
2353 + headers: {
2354 + 'Content-Type': 'application/x-www-form-urlencoded',
2355 + },
2356 + body: new URLSearchParams({
2357 + 'action': 'mxchat_remove_pdf',
2358 + 'session_id': getChatSession(botId),
2359 + 'nonce': mxchatChat.nonce
2360 + })
2361 + })
2362 + .then(response => response.json())
2363 + .then(data => {
2364 + if (data.success) {
2365 + container.style.display = 'none';
2366 + nameElement.textContent = '';
2367 + activePdfFile = null;
2368 + appendMessage('bot', 'PDF removed.');
2369 + }
2370 + })
2371 + .catch(error => {
2372 + // Error removing PDF - silently continue
2373 + });
2374 + }
2375 +
2376 + function removeActiveWord() {
2377 + const container = document.getElementById('active-word-container');
2378 + const nameElement = document.getElementById('active-word-name');
2379 +
2380 + if (!container || !nameElement || !activeWordFile) return;
2381 +
2382 + fetch(mxchatChat.ajax_url, {
2383 + method: 'POST',
2384 + headers: {
2385 + 'Content-Type': 'application/x-www-form-urlencoded',
2386 + },
2387 + body: new URLSearchParams({
2388 + 'action': 'mxchat_remove_word',
2389 + 'session_id': sessionId,
2390 + 'nonce': mxchatChat.nonce
2391 + })
2392 + })
2393 + .then(response => response.json())
2394 + .then(data => {
2395 + if (data.success) {
2396 + container.style.display = 'none';
2397 + nameElement.textContent = '';
2398 + activeWordFile = null;
2399 + appendMessage('bot', 'Word document removed.');
2400 + }
2401 + })
2402 + .catch(error => {
2403 + // Error removing Word document - silently continue
2404 + });
2405 + }
2406 +
2407 + // ====================================
2408 + // CONSENT & COMPLIANCE (GDPR)
2409 + // ====================================
2410 +
2411 + function initializeChatVisibility(botId) {
2412 + botId = botId || 'default';
2413 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2414 + mxchatChat.complianz_toggle === '1' ||
2415 + mxchatChat.complianz_toggle === 1;
2416 +
2417 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2418 + // Initial check
2419 + checkConsentAndShowChat(botId);
2420 +
2421 + // Listen for consent changes
2422 + $(document).on('cmplz_status_change', function(event) {
2423 + checkConsentAndShowChat(botId);
2424 + });
2425 + } else {
2426 + // If Complianz is not enabled, always show
2427 + getElement(botId, 'floating-chatbot-button')
2428 + .css('display', 'flex')
2429 + .removeClass('hidden no-consent')
2430 + .fadeTo(500, 1);
2431 +
2432 + // Also check pre-chat message when Complianz is not enabled
2433 + checkPreChatDismissal(botId);
2434 + }
2435 + }
2436 +
2437 +
2438 + function checkConsentAndShowChat(botId) {
2439 + botId = botId || 'default';
2440 + var consentStatus = cmplz_has_consent('marketing');
2441 + var consentType = complianz.consenttype;
2442 +
2443 + let $widget = getElement(botId, 'floating-chatbot-button');
2444 + let $chatbot = getElement(botId, 'floating-chatbot');
2445 + let $preChat = getElement(botId, 'pre-chat-message');
2446 +
2447 + if (consentStatus === true) {
2448 + $widget
2449 + .removeClass('no-consent')
2450 + .css('display', 'flex')
2451 + .removeClass('hidden')
2452 + .fadeTo(500, 1);
2453 + $chatbot.removeClass('no-consent');
2454 +
2455 + // Show pre-chat message if not dismissed
2456 + checkPreChatDismissal(botId);
2457 + } else {
2458 + $widget
2459 + .addClass('no-consent')
2460 + .fadeTo(500, 0, function() {
2461 + $(this)
2462 + .css('display', 'none')
2463 + .addClass('hidden');
2464 + });
2465 + $chatbot.addClass('no-consent');
2466 +
2467 + // Hide pre-chat message when no consent
2468 + $preChat.hide();
2469 + }
2470 + }
2471 +
2472 +
2473 + // ====================================
2474 + // PRE-CHAT MESSAGE HANDLING
2475 + // ====================================
2476 +
2477 + function checkPreChatDismissal(botId) {
2478 + botId = botId || 'default';
2479 + $.ajax({
2480 + url: mxchatChat.ajax_url,
2481 + type: 'POST',
2482 + data: {
2483 + action: 'mxchat_check_pre_chat_message_status',
2484 + _ajax_nonce: mxchatChat.nonce
2485 + },
2486 + success: function(response) {
2487 + if (response.success && !response.data.dismissed) {
2488 + getElement(botId, 'pre-chat-message').fadeIn(250);
2489 + } else {
2490 + getElement(botId, 'pre-chat-message').hide();
2491 + }
2492 + },
2493 + error: function() {
2494 + // Error checking pre-chat dismissal - silently continue
2495 + }
2496 + });
2497 + }
2498 +
2499 + function handlePreChatDismissal(botId) {
2500 + botId = botId || 'default';
2501 + getElement(botId, 'pre-chat-message').fadeOut(200);
2502 + $.ajax({
2503 + url: mxchatChat.ajax_url,
2504 + type: 'POST',
2505 + data: {
2506 + action: 'mxchat_dismiss_pre_chat_message',
2507 + _ajax_nonce: mxchatChat.nonce
2508 + },
2509 + success: function() {
2510 + $('#pre-chat-message').hide();
2511 + },
2512 + error: function() {
2513 + // Error dismissing pre-chat message - silently continue
2514 + }
2515 + });
2516 + }
2517 +
2518 +
2519 + // ====================================
2520 + // UTILITY FUNCTIONS
2521 + // ====================================
2522 +
2523 + function copyToClipboard(text) {
2524 + var tempInput = $('<input>');
2525 + $('body').append(tempInput);
2526 + tempInput.val(text).select();
2527 + document.execCommand('copy');
2528 + tempInput.remove();
2529 + }
2530 +
2531 +
2532 + function isImageHtml(str) {
2533 + return str.startsWith('<img') && str.endsWith('>');
2534 + }
2535 +
2536 +
2537 + // ====================================
2538 + // EVENT HANDLERS & INITIALIZATION
2539 + // ====================================
2540 +
2541 +$(document).on('click', '.mxchat-popular-question', function () {
2542 + var question = $(this).text();
2543 + var botId = getBotIdFromElement(this);
2544 +
2545 + // Append the question as if the user typed it
2546 + appendMessage("user", question, '', [], false, botId);
2547 +
2548 + // Only collapse if there are questions
2549 + if (hasQuickQuestions(botId)) {
2550 + collapseQuickQuestions(botId);
2551 + }
2552 +
2553 + // Send the question to the server
2554 + sendMessageToChatbot(question, botId);
2555 +});
2556 +
2557 +$(document).on('click', '.questions-toggle-btn', function(e) {
2558 + e.preventDefault();
2559 + e.stopPropagation();
2560 + var botId = getBotIdFromElement(this);
2561 + expandQuickQuestions(botId);
2562 +});
2563 +
2564 +$(document).on('click', '.questions-collapse-btn', function(e) {
2565 + e.preventDefault();
2566 + e.stopPropagation();
2567 + var botId = getBotIdFromElement(this);
2568 + collapseQuickQuestions(botId);
2569 +});
2570 +
2571 + // Chatbot visibility toggle handlers - use class selector for multi-instance support
2572 + $(document).on('click', '.floating-chatbot-button', function() {
2573 + var botId = getBotIdFromElement(this);
2574 + var $chatbot = getElement(botId, 'floating-chatbot');
2575 + var $badge = getElement(botId, 'chat-notification-badge');
2576 + var $preChat = getElement(botId, 'pre-chat-message');
2577 +
2578 + if ($chatbot.hasClass('hidden')) {
2579 + $chatbot.removeClass('hidden').addClass('visible');
2580 + $(this).addClass('hidden');
2581 + $badge.hide(); // Hide notification when opening chat
2582 + disableScroll();
2583 + $preChat.fadeOut(250);
2584 + } else {
2585 + $chatbot.removeClass('visible').addClass('hidden');
2586 + $(this).removeClass('hidden');
2587 + enableScroll();
2588 + checkPreChatDismissal(botId);
2589 + }
2590 + });
2591 +
2592 + // Allow clicking anywhere on the title bar to close the chatbot
2593 + $(document).on('click', '.chatbot-top-bar', function() {
2594 + var botId = getBotIdFromElement(this);
2595 + getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2596 + getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2597 + enableScroll();
2598 + });
2599 +
2600 + $(document).on('click', '.close-pre-chat-message', function(e) {
2601 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2602 + var botId = getBotIdFromElement(this);
2603 + getElement(botId, 'pre-chat-message').fadeOut(200, function() {
2604 + $(this).remove();
2605 + });
2606 + });
2607 +
2608 +
2609 + // PDF upload button handlers - use class selector
2610 + $(document).on('click', '.pdf-upload-btn', function() {
2611 + var botId = getBotIdFromElement(this);
2612 + var pdfInput = getElementDOM(botId, 'pdf-upload');
2613 + if (pdfInput) pdfInput.click();
2614 + });
2615 +
2616 + // Word upload button handlers - use class selector
2617 + $(document).on('click', '.word-upload-btn', function() {
2618 + var botId = getBotIdFromElement(this);
2619 + var wordInput = getElementDOM(botId, 'word-upload');
2620 + if (wordInput) wordInput.click();
2621 + });
2622 +
2623 + // PDF file input change handler
2624 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2625 + const file = e.target.files[0];
2626 +
2627 + if (!file || file.type !== 'application/pdf') {
2628 + alert('Please select a valid PDF file.');
2629 + return;
2630 + }
2631 +
2632 + if (!sessionId) {
2633 + alert('Error: No session ID found');
2634 + return;
2635 + }
2636 +
2637 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2638 + alert('Error: Ajax configuration missing');
2639 + return;
2640 + }
2641 +
2642 + // Disable buttons and show loading state
2643 + const uploadBtn = document.getElementById('pdf-upload-btn');
2644 + const sendBtn = document.getElementById('send-button');
2645 + const originalBtnContent = uploadBtn.innerHTML;
2646 +
2647 + try {
2648 + const formData = new FormData();
2649 + formData.append('action', 'mxchat_upload_pdf');
2650 + formData.append('pdf_file', file);
2651 + formData.append('session_id', sessionId);
2652 + formData.append('nonce', mxchatChat.nonce);
2653 +
2654 + uploadBtn.disabled = true;
2655 + sendBtn.disabled = true;
2656 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2657 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2658 + </svg>`;
2659 +
2660 + const response = await fetch(mxchatChat.ajax_url, {
2661 + method: 'POST',
2662 + body: formData
2663 + });
2664 +
2665 + const data = await response.json();
2666 +
2667 + if (data.success) {
2668 + // Hide popular questions if they exist
2669 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2670 + if (hasQuickQuestions()) {
2671 + collapseQuickQuestions();
2672 + }
2673 +
2674 + // Show the active PDF name
2675 + showActivePdf(data.data.filename);
2676 +
2677 + appendMessage('bot', data.data.message);
2678 + scrollToBottom();
2679 + activePdfFile = data.data.filename;
2680 + } else {
2681 + alert('Failed to upload PDF. Please try again.');
2682 + }
2683 + } catch (error) {
2684 + alert('Error uploading file. Please try again.');
2685 + } finally {
2686 + uploadBtn.disabled = false;
2687 + sendBtn.disabled = false;
2688 + uploadBtn.innerHTML = originalBtnContent;
2689 + this.value = ''; // Reset file input
2690 + }
2691 + });
2692 +
2693 + // Word file input change handler
2694 + addSafeEventListener('word-upload', 'change', async function(e) {
2695 + const file = e.target.files[0];
2696 +
2697 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2698 + alert('Please select a valid Word document (.docx).');
2699 + return;
2700 + }
2701 +
2702 + if (!sessionId) {
2703 + alert('Error: No session ID found');
2704 + return;
2705 + }
2706 +
2707 + // Disable buttons and show loading state
2708 + const uploadBtn = document.getElementById('word-upload-btn');
2709 + const sendBtn = document.getElementById('send-button');
2710 + const originalBtnContent = uploadBtn.innerHTML;
2711 +
2712 + try {
2713 + const formData = new FormData();
2714 + formData.append('action', 'mxchat_upload_word');
2715 + formData.append('word_file', file);
2716 + formData.append('session_id', sessionId);
2717 + formData.append('nonce', mxchatChat.nonce);
2718 +
2719 + uploadBtn.disabled = true;
2720 + sendBtn.disabled = true;
2721 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2722 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2723 + </svg>`;
2724 +
2725 + const response = await fetch(mxchatChat.ajax_url, {
2726 + method: 'POST',
2727 + body: formData
2728 + });
2729 +
2730 + const data = await response.json();
2731 +
2732 + if (data.success) {
2733 + // Hide popular questions if they exist
2734 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2735 + if (hasQuickQuestions()) {
2736 + collapseQuickQuestions();
2737 + }
2738 +
2739 + // Show the active Word document name
2740 + showActiveWord(data.data.filename);
2741 +
2742 + appendMessage('bot', data.data.message);
2743 + scrollToBottom();
2744 + activeWordFile = data.data.filename;
2745 + } else {
2746 + alert('Failed to upload Word document. Please try again.');
2747 + }
2748 + } catch (error) {
2749 + alert('Error uploading file. Please try again.');
2750 + } finally {
2751 + uploadBtn.disabled = false;
2752 + sendBtn.disabled = false;
2753 + uploadBtn.innerHTML = originalBtnContent;
2754 + this.value = ''; // Reset file input
2755 + }
2756 + });
2757 +
2758 + // Remove button click handlers
2759 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2760 + e.preventDefault();
2761 + e.stopPropagation();
2762 + removeActivePdf();
2763 + });
2764 +
2765 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2766 + e.preventDefault();
2767 + e.stopPropagation();
2768 + removeActiveWord();
2769 + });
2770 +
2771 + // Window resize handlers
2772 + $(window).on('resize orientationchange', function() {
2773 + setFullHeight();
2774 + });
2775 +
2776 +
2777 + // ====================================
2778 + // TOOLBAR & STYLING SETUP
2779 + // ====================================
2780 +
2781 + // Apply toolbar settings
2782 + if (mxchatChat.chat_toolbar_toggle === 'on') {
2783 + $('.chat-toolbar').show();
2784 + } else {
2785 + $('.chat-toolbar').hide();
2786 + }
2787 +
2788 + // Apply toolbar icon colors
2789 + const toolbarElements = [
2790 + '#mxchat-chatbot .toolbar-btn svg',
2791 + '#mxchat-chatbot .active-pdf-name',
2792 + '#mxchat-chatbot .active-word-name',
2793 + '#mxchat-chatbot .remove-pdf-btn svg',
2794 + '#mxchat-chatbot .remove-word-btn svg',
2795 + '#mxchat-chatbot .toolbar-perplexity svg'
2796 + ];
2797 +
2798 + toolbarElements.forEach(selector => {
2799 + $(selector).css({
2800 + 'fill': toolbarIconColor,
2801 + 'stroke': toolbarIconColor,
2802 + 'color': toolbarIconColor
2803 + });
2804 + });
2805 +
2806 +
2807 +// ====================================
2808 +// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2809 +// ====================================
2810 +// Only run email collection setup if it's enabled
2811 +if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2812 +
2813 + // Track submitting state per bot
2814 + const emailSubmittingState = {};
2815 +
2816 + // Add CSS animations for email form (once globally)
2817 + if (!document.getElementById('email-error-styles')) {
2818 + const style = document.createElement('style');
2819 + style.id = 'email-error-styles';
2820 + style.textContent = `
2821 + @keyframes fadeInError {
2822 + from { opacity: 0; transform: translateY(-5px); }
2823 + to { opacity: 1; transform: translateY(0); }
2824 + }
2825 + .email-input-shake {
2826 + animation: shake 0.5s ease-in-out;
2827 + }
2828 + @keyframes shake {
2829 + 0%, 100% { transform: translateX(0); }
2830 + 25% { transform: translateX(-5px); }
2831 + 75% { transform: translateX(5px); }
2832 + }
2833 + @keyframes spin {
2834 + from { transform: rotate(0deg); }
2835 + to { transform: rotate(360deg); }
2836 + }
2837 + .email-spinner {
2838 + display: inline-block;
2839 + vertical-align: middle;
2840 + }
2841 + `;
2842 + document.head.appendChild(style);
2843 + }
2844 +
2845 + // Helper functions for email collection (multi-instance aware)
2846 + function showEmailFormForBot(botId) {
2847 + var emailBlocker = getElementDOM(botId, 'email-blocker');
2848 + var chatContainer = getElementDOM(botId, 'chat-container');
2849 + if (emailBlocker) emailBlocker.style.display = 'flex';
2850 + if (chatContainer) chatContainer.style.display = 'none';
2851 + }
2852 +
2853 + function showChatContainerForBot(botId) {
2854 + var emailBlocker = getElementDOM(botId, 'email-blocker');
2855 + var chatContainer = getElementDOM(botId, 'chat-container');
2856 + if (emailBlocker) emailBlocker.style.display = 'none';
2857 + if (chatContainer) chatContainer.style.display = 'flex';
2858 +
2859 + // Load chat history for this bot
2860 + if (typeof loadChatHistory === 'function') {
2861 + loadChatHistory(botId);
2862 + }
2863 + }
2864 +
2865 + function isValidEmailAddress(email) {
2866 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2867 + return emailRegex.test(email.trim()) && email.length <= 254;
2868 + }
2869 +
2870 + function isValidNameInput(name) {
2871 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2872 + }
2873 +
2874 + /**
2875 + * Replace {visitor_name} placeholder in intro message with actual visitor name
2876 + * @param {string} botId - The bot instance ID
2877 + * @param {string} visitorName - The visitor's name to insert
2878 + */
2879 + function replaceVisitorNamePlaceholder(botId, visitorName) {
2880 + var chatBox = getElementDOM(botId, 'chat-box');
2881 + if (!chatBox) return;
2882 +
2883 + // Find the first bot message (intro message)
2884 + var introMessage = chatBox.querySelector('.bot-message');
2885 + if (!introMessage) return;
2886 +
2887 + var messageContent = introMessage.querySelector('div[dir="auto"]');
2888 + if (!messageContent) return;
2889 +
2890 + var html = messageContent.innerHTML;
2891 +
2892 + // Replace {visitor_name} placeholder (case-insensitive)
2893 + if (visitorName && visitorName.trim()) {
2894 + // Escape HTML to prevent XSS
2895 + var safeName = $('<div>').text(visitorName.trim()).html();
2896 + html = html.replace(/\{visitor_name\}/gi, safeName);
2897 + } else {
2898 + // Remove placeholder and clean up spacing if no name provided
2899 + html = html.replace(/\{visitor_name\}/gi, '');
2900 + // Clean up any double spaces that might result
2901 + html = html.replace(/\s{2,}/g, ' ').trim();
2902 + }
2903 +
2904 + messageContent.innerHTML = html;
2905 + }
2906 +
2907 + function setEmailSubmissionState(botId, loading) {
2908 + var submitButton = getElementDOM(botId, 'email-submit-button');
2909 + var emailInput = getElementDOM(botId, 'user-email');
2910 + var nameInput = getElementDOM(botId, 'user-name');
2911 +
2912 + if (loading) {
2913 + emailSubmittingState[botId] = true;
2914 + if (submitButton) submitButton.disabled = true;
2915 + if (emailInput) emailInput.disabled = true;
2916 + if (nameInput) nameInput.disabled = true;
2917 +
2918 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2919 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2920 + const originalText = submitButton.textContent;
2921 + submitButton.innerHTML = `
2922 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2923 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2924 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2925 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2926 + </circle>
2927 + </svg>
2928 + ${originalText}
2929 + `;
2930 + submitButton.style.opacity = '0.8';
2931 + }
2932 + } else {
2933 + emailSubmittingState[botId] = false;
2934 + if (submitButton) submitButton.disabled = false;
2935 + if (emailInput) emailInput.disabled = false;
2936 + if (nameInput) nameInput.disabled = false;
2937 +
2938 + if (submitButton) {
2939 + const originalHtml = submitButton.getAttribute('data-original-html');
2940 + if (originalHtml) {
2941 + submitButton.innerHTML = originalHtml;
2942 + }
2943 + submitButton.style.opacity = '1';
2944 + }
2945 + }
2946 + }
2947 +
2948 + function showEmailError(botId, message) {
2949 + clearEmailError(botId);
2950 +
2951 + var emailForm = getElementDOM(botId, 'email-collection-form');
2952 + if (!emailForm) return;
2953 +
2954 + const errorDiv = document.createElement('div');
2955 + errorDiv.className = 'email-error';
2956 + errorDiv.style.cssText = `
2957 + color: #e74c3c;
2958 + font-size: 12px;
2959 + margin-top: 8px;
2960 + padding: 4px 0;
2961 + animation: fadeInError 0.3s ease;
2962 + `;
2963 + errorDiv.textContent = message;
2964 + emailForm.appendChild(errorDiv);
2965 +
2966 + // Add shake animation to inputs
2967 + var emailInput = getElementDOM(botId, 'user-email');
2968 + var nameInput = getElementDOM(botId, 'user-name');
2969 +
2970 + if (emailInput) {
2971 + emailInput.classList.add('email-input-shake');
2972 + setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
2973 + }
2974 + if (nameInput) {
2975 + nameInput.classList.add('email-input-shake');
2976 + setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
2977 + }
2978 + }
2979 +
2980 + function clearEmailError(botId) {
2981 + var emailForm = getElementDOM(botId, 'email-collection-form');
2982 + if (emailForm) {
2983 + const existingErrors = emailForm.querySelectorAll('.email-error');
2984 + existingErrors.forEach(error => error.remove());
2985 + }
2986 + }
2987 +
2988 + function checkSessionAndEmailForBot(botId) {
2989 + const sessionId = getChatSession(botId);
2990 +
2991 + fetch(mxchatChat.ajax_url, {
2992 + method: 'POST',
2993 + headers: {
2994 + 'Content-Type': 'application/x-www-form-urlencoded',
2995 + },
2996 + body: new URLSearchParams({
2997 + action: 'mxchat_check_email_provided',
2998 + session_id: sessionId,
2999 + nonce: mxchatChat.nonce,
3000 + })
3001 + })
3002 + .then((response) => {
3003 + if (!response.ok) {
3004 + throw new Error(`HTTP error! status: ${response.status}`);
3005 + }
3006 + return response.json();
3007 + })
3008 + .then((data) => {
3009 + if (data.success) {
3010 + if (data.data.logged_in || data.data.email) {
3011 + showChatContainerForBot(botId);
3012 + } else {
3013 + showEmailFormForBot(botId);
3014 + }
3015 + } else {
3016 + showEmailFormForBot(botId);
3017 + }
3018 + })
3019 + .catch((error) => {
3020 + showEmailFormForBot(botId);
3021 + });
3022 + }
3023 +
3024 + // Event delegation for email form submission
3025 + $(document).on('submit', '.email-collection-form', function(e) {
3026 + e.preventDefault();
3027 + e.stopPropagation();
3028 +
3029 + var botId = getBotIdFromElement(this);
3030 +
3031 + // Prevent double submission
3032 + if (emailSubmittingState[botId]) {
3033 + return false;
3034 + }
3035 +
3036 + var emailInput = getElementDOM(botId, 'user-email');
3037 + var nameInput = getElementDOM(botId, 'user-name');
3038 + var userEmail = emailInput ? emailInput.value.trim() : '';
3039 + var userName = nameInput ? nameInput.value.trim() : '';
3040 + var sessionId = getChatSession(botId);
3041 +
3042 + // Validate email
3043 + if (!userEmail) {
3044 + showEmailError(botId, 'Please enter your email address.');
3045 + return false;
3046 + }
3047 +
3048 + if (!isValidEmailAddress(userEmail)) {
3049 + showEmailError(botId, 'Please enter a valid email address.');
3050 + return false;
3051 + }
3052 +
3053 + // Validate name if field exists and has content
3054 + if (nameInput && userName && !isValidNameInput(userName)) {
3055 + showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3056 + return false;
3057 + }
3058 +
3059 + clearEmailError(botId);
3060 + setEmailSubmissionState(botId, true);
3061 +
3062 + // Prepare form data
3063 + const formData = new URLSearchParams({
3064 + action: 'mxchat_handle_save_email_and_response',
3065 + email: userEmail,
3066 + session_id: sessionId,
3067 + nonce: mxchatChat.nonce,
3068 + });
3069 +
3070 + if (userName) {
3071 + formData.append('name', userName);
3072 + }
3073 +
3074 + fetch(mxchatChat.ajax_url, {
3075 + method: 'POST',
3076 + headers: {
3077 + 'Content-Type': 'application/x-www-form-urlencoded',
3078 + },
3079 + body: formData
3080 + })
3081 + .then((response) => {
3082 + if (!response.ok) {
3083 + throw new Error(`HTTP error! status: ${response.status}`);
3084 + }
3085 + return response.json();
3086 + })
3087 + .then((data) => {
3088 + setEmailSubmissionState(botId, false);
3089 +
3090 + if (data.success) {
3091 + showChatContainerForBot(botId);
3092 +
3093 + // Replace {visitor_name} placeholder in intro message with actual name
3094 + if (userName) {
3095 + replaceVisitorNamePlaceholder(botId, userName);
3096 + } else {
3097 + // Remove placeholder if no name provided
3098 + replaceVisitorNamePlaceholder(botId, '');
3099 + }
3100 +
3101 + if (data.message && typeof appendMessage === 'function') {
3102 + setTimeout(() => {
3103 + appendMessage('bot', data.message, '', [], false, botId);
3104 + if (typeof scrollToBottom === 'function') {
3105 + scrollToBottom(botId);
3106 + }
3107 + }, 100);
3108 + }
3109 + } else {
3110 + showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3111 + }
3112 + })
3113 + .catch((error) => {
3114 + setEmailSubmissionState(botId, false);
3115 + showEmailError(botId, 'An error occurred. Please try again.');
3116 + });
3117 +
3118 + return false;
3119 + });
3120 +
3121 + // Real-time email validation using event delegation
3122 + $(document).on('input', '.mxchat-email-input', function() {
3123 + var botId = getBotIdFromElement(this);
3124 + var $input = $(this);
3125 +
3126 + // Clear previous timeout
3127 + clearTimeout($input.data('validationTimeout'));
3128 +
3129 + // Debounce validation
3130 + var timeout = setTimeout(() => {
3131 + var email = this.value.trim();
3132 + clearEmailError(botId);
3133 +
3134 + if (email && !isValidEmailAddress(email)) {
3135 + showEmailError(botId, 'Please enter a valid email address.');
3136 + }
3137 + }, 500);
3138 +
3139 + $input.data('validationTimeout', timeout);
3140 + });
3141 +
3142 + // Handle Enter key in email input
3143 + $(document).on('keypress', '.mxchat-email-input', function(e) {
3144 + if (e.key === 'Enter') {
3145 + e.preventDefault();
3146 + var botId = getBotIdFromElement(this);
3147 + if (!emailSubmittingState[botId]) {
3148 + $(this).closest('.email-collection-form').submit();
3149 + }
3150 + }
3151 + });
3152 +
3153 + // Handle Enter key in name input
3154 + $(document).on('keypress', '.mxchat-name-input', function(e) {
3155 + if (e.key === 'Enter') {
3156 + e.preventDefault();
3157 + var botId = getBotIdFromElement(this);
3158 + if (!emailSubmittingState[botId]) {
3159 + $(this).closest('.email-collection-form').submit();
3160 + }
3161 + }
3162 + });
3163 +
3164 + // Initialize email check for all bot instances
3165 + $('.mxchat-chatbot-wrapper').each(function() {
3166 + var botId = $(this).data('bot-id') || 'default';
3167 + var emailBlocker = getElementDOM(botId, 'email-blocker');
3168 +
3169 + // Only check if email blocker exists for this bot
3170 + if (emailBlocker) {
3171 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3172 + if (mxchatChat.initial_email_state.show_email_form) {
3173 + showEmailFormForBot(botId);
3174 + } else {
3175 + showChatContainerForBot(botId);
3176 + }
3177 + } else {
3178 + setTimeout(function() {
3179 + checkSessionAndEmailForBot(botId);
3180 + }, 100);
3181 + }
3182 + }
3183 + });
3184 +}
3185 +
3186 + // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3187 + $(document).on('click', '.pre-chat-message', function() {
3188 + var botId = getBotIdFromElement(this);
3189 + var $chatbot = getElement(botId, 'floating-chatbot');
3190 + if ($chatbot.hasClass('hidden')) {
3191 + $chatbot.removeClass('hidden').addClass('visible');
3192 + getElement(botId, 'floating-chatbot-button').addClass('hidden');
3193 + $(this).fadeOut(250); // Hide pre-chat message
3194 + disableScroll(); // Disable scroll when chatbot opens
3195 + }
3196 + });
3197 +
3198 + // Dismiss pre-chat message via close button - handled by event delegation above at line ~2376
3199 + // This is a fallback for legacy support
3200 + $(document).on('click', '.close-pre-chat-message', function() {
3201 + var botId = getBotIdFromElement(this);
3202 + var $preChat = getElement(botId, 'pre-chat-message');
3203 + $preChat.fadeOut(200); // Hide the message
3204 +
3205 + // Send an AJAX request to set the transient flag for 24 hours
3206 + $.ajax({
3207 + url: mxchatChat.ajax_url,
3208 + type: 'POST',
3209 + data: {
3210 + action: 'mxchat_dismiss_pre_chat_message',
3211 + _ajax_nonce: mxchatChat.nonce
3212 + },
3213 + success: function() {
3214 + // Ensure the message is hidden after dismissal
3215 + $preChat.hide();
3216 + },
3217 + error: function() {
3218 + // Error dismissing pre-chat message - silently continue
3219 + }
3220 + });
3221 + });
3222 +
3223 +
3224 +function hasQuickQuestions(botId) {
3225 + botId = botId || 'default';
3226 + var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3227 + if (!questionsContainer) return false;
3228 + const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3229 + return questionButtons.length > 0;
3230 +}
3231 +
3232 +/**
3233 + * Check if a bot is embedded (not floating)
3234 + * Embedded bots don't have a .floating-chatbot wrapper
3235 + */
3236 +function isEmbeddedBot(botId) {
3237 + botId = botId || 'default';
3238 + var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3239 + return !floatingWrapper;
3240 +}
3241 +
3242 +function collapseQuickQuestions(botId) {
3243 + botId = botId || 'default';
3244 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3245 + if (questionsContainer && hasQuickQuestions(botId)) {
3246 + questionsContainer.classList.add('collapsed');
3247 + questionsContainer.classList.add('has-been-collapsed');
3248 + try {
3249 + sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3250 + sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3251 + } catch (e) {
3252 + // Ignore if sessionStorage is not available
3253 + }
3254 + }
3255 +}
3256 +
3257 +function expandQuickQuestions(botId) {
3258 + botId = botId || 'default';
3259 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3260 + if (questionsContainer && hasQuickQuestions(botId)) {
3261 + questionsContainer.classList.remove('collapsed');
3262 + try {
3263 + sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3264 + } catch (e) {
3265 + // Ignore if sessionStorage is not available
3266 + }
3267 + }
3268 +}
3269 +
3270 +function checkQuickQuestionsState(botId) {
3271 + botId = botId || 'default';
3272 + if (!hasQuickQuestions(botId)) {
3273 + return; // Don't do anything if no questions exist
3274 + }
3275 +
3276 + // Skip restoring collapsed state for embedded bots - they should always start expanded
3277 + if (isEmbeddedBot(botId)) {
3278 + return;
3279 + }
3280 +
3281 + try {
3282 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3283 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3284 +
3285 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3286 + if (questionsContainer) {
3287 + if (hasBeenCollapsed === 'true') {
3288 + questionsContainer.classList.add('has-been-collapsed');
3289 + }
3290 + if (isCollapsed === 'true') {
3291 + questionsContainer.classList.add('collapsed');
3292 + }
3293 + }
3294 + } catch (e) {
3295 + // Ignore if sessionStorage is not available
3296 + }
3297 +}
3298 +
3299 +// Global delegation for dynamically added links as fallback
3300 +// Use class selector for multi-instance support
3301 +$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3302 + const $link = $(this);
3303 + const messageDiv = $link.closest('.bot-message, .agent-message');
3304 +
3305 + // Only process bot/agent message links
3306 + if (messageDiv.length > 0) {
3307 + const originalHref = $link.attr('href');
3308 +
3309 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3310 + e.preventDefault();
3311 + e.stopPropagation();
3312 +
3313 + // Mark as tracked
3314 + $link.attr('data-tracked', 'true');
3315 +
3316 + // Get bot ID from the chat box context
3317 + var botId = getBotIdFromElement(this);
3318 +
3319 + // Get message context from the message div
3320 + const messageText = messageDiv.text().substring(0, 200);
3321 +
3322 + $.ajax({
3323 + url: mxchatChat.ajax_url,
3324 + type: 'POST',
3325 + data: {
3326 + action: 'mxchat_track_url_click',
3327 + session_id: getChatSession(botId),
3328 + url: originalHref,
3329 + message_context: messageText,
3330 + nonce: mxchatChat.nonce
3331 + },
3332 + complete: function() {
3333 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3334 + window.open(originalHref, '_blank');
3335 + } else {
3336 + window.location.href = originalHref;
3337 + }
3338 + }
3339 + });
3340 +
3341 + return false;
3342 + }
3343 + }
3344 +});
3345 +
3346 + // ====================================
3347 + // MAIN INITIALIZATION
3348 + // ====================================
3349 +
3350 + // Initialize all chatbot instances on the page
3351 + initializeAllInstances();
3352 +
3353 + // Legacy initialization for single bot compatibility
3354 + $('.floating-chatbot.hidden').each(function() {
3355 + var botId = getBotIdFromElement(this);
3356 + getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3357 + });
3358 +
3359 + // Initialize when document is ready
3360 + setFullHeight();
3361 +
3362 + // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3363 + // until the user's first interaction via MxChatInstances.ensureSession()
3364 +
3365 + // Initialize chat visibility for all instances
3366 + $('.mxchat-chatbot-wrapper').each(function() {
3367 + var botId = $(this).data('bot-id') || 'default';
3368 + initializeChatVisibility(botId);
3369 + });
3370 +
3371 + // Make functions globally available for add-ons
3372 + window.hasQuickQuestions = hasQuickQuestions;
3373 + window.collapseQuickQuestions = collapseQuickQuestions;
3374 + window.appendMessage = appendMessage;
3375 + window.appendThinkingMessage = appendThinkingMessage;
3376 + window.scrollToBottom = scrollToBottom;
3377 + window.scrollElementToTop = scrollElementToTop;
3378 + window.replaceLastMessage = replaceLastMessage;
3379 + window.callMxChat = callMxChat;
3380 + window.callMxChatStream = callMxChatStream;
3381 + window.shouldUseStreaming = shouldUseStreaming;
3382 + window.getChatSession = getChatSession;
3383 + window.getPageContext = getPageContext;
3384 + window.updateStreamingMessage = updateStreamingMessage;
3385 + window.MxChatInstances = MxChatInstances;
3386 + window.getElement = getElement;
3387 + window.getElementDOM = getElementDOM;
3388 + window.getBotIdFromElement = getBotIdFromElement;
3389 +
3390 +}); // End of jQuery ready
3391 +
3392 +
3393 +// ====================================
3394 +// GLOBAL EVENT LISTENERS (Outside jQuery)
3395 +// ====================================
3396 +
3397 +// Event listener for copy button (code blocks)
3398 +document.addEventListener("click", (e) => {
3399 + if (e.target.classList.contains("mxchat-copy-button")) {
3400 + const copyButton = e.target;
3401 + const codeBlock = copyButton
3402 + .closest(".mxchat-code-block-container")
3403 + .querySelector(".mxchat-code-block code");
3404 +
3405 + if (codeBlock) {
3406 + // Preserve formatting using innerText
3407 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3408 + copyButton.textContent = "Copied!";
3409 + copyButton.setAttribute("aria-label", "Copied to clipboard");
3410 +
3411 + setTimeout(() => {
3412 + copyButton.textContent = "Copy";
3413 + copyButton.setAttribute("aria-label", "Copy to clipboard");
3414 + }, 2000);
3415 + });
3416 + }
3417 + }
3418 +});
3419 +